2012 FORD EXPLORER Structure Problems

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side and driver's side windshield exterior A-pillar trims had separated and flown off the vehicle while driving. The local dealer was contacted several times and was notified of the failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The contact stated that upon purchasing the vehicle, the trim on the lower part of the windshield detached and was loosened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. Additionally, the contact stated that there was an abnormal sound coming from the steering wheel, while driving, while making left and right turns, and even while the engine was turned off. The contact stated that the failure had persisted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 125,000.

Mileage: 125,000

The contact owns a 2012 Ford Explorer. The contact stated that while driving at 55 MPH, the A-pillar trim detached from the vehicle. There were no warning lights illuminated. The contact called the local dealer, where it was previously repaired under NHTSA Campaign Number: 24V031000 (Structure). The dealer informed the contact that the parts were being ordered. The manufacturer was not contacted. The failure mileage was approximately 150,000.

Mileage: 150,000

Trunk liftgate isn't operating. Cannot open up the trunk. Interior driver sides armrest stitching is busted.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that the A-pillar trim was loose. There were no warning lights illuminated. The contact called the local dealer, who confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was unknown.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, the driver's side A-pillar trim detached from the vehicle. The local dealer was not contacted. The vehicle was not repaired. The contact stated that on a separate occasion, while driving 60 MPH, the driver's side A-pillar trim detached from the vehicle. The local dealer was not contacted. The vehicle was not repaired after the most recent failure. The contact stated that the driver's side A-pillar trim had detached. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side and driver's side windshield exterior A-pillar trims were loose, and the rubber gaskets underneath the trims were dry rotted. The vehicle was taken to the dealer, where it was inspected but was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

Mileage: 130,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V0311000(Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the vehicle made an unusual loud sound. The vehicle was driven to the shoulder of the road. The contact stated that upon inspecting the vehicle, the contact noticed that the front passenger's side windshield exterior A-pillar trim had separated from the vehicle and flown off. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 147,012. VIN tool confirms parts not available.

Mileage: 147,012

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jan 19,2024 Manufacturer Recall Number24S02 NHTSA Recall Number24V031 Recall StatusRecall Incomplete, remedy not yet available This recall has been unavailable due to "lack of parts" for 18 months. Mine had already come off, and I had been holding them on with black duct tape. In the heat, the glue from the tape melted and they flew off my vehicle on the freeway and I was unable to retrieve them. When is Ford supposed to have the parts? This has been going on too long.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that water was leaking into the vehicle through the A-pillar trim clip. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The approximate failure mileage was 136,000. VIN tool confirms parts not available.

Mileage: 136,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trim was detaching from the front windshield and allowing water to leak into the vehicle. The contact temporarily sealed the windshield with tape. The dealer was contacted and confirmed that the part for the repair was unavailable. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 55 MPH, the driver's side A-pillar trim loosened. The local dealer was contacted. The vehicle was not repaired. The contact stated that on a separate occasion, while driving 55 MPH, the front passenger’s side A-pillar trim loosened. The local dealer was contacted. The vehicle was not repaired after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 92,000. VIN tool confirms parts not available.

Mileage: 92,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the A-pillar trims were removed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. VIN tool confirms parts not available.

Mileage: 191,000

The contact owns a 2012 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on the driver’s side windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer had gone to the residence and diagnosed the vehicle and determined that the A-pillar trim retention clips had failed and needed to be replaced. The vehicle was not repaired, and the dealer stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 176,000. VIN tool confirms parts not available.

Mileage: 176,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the passenger's side A-pillar trim detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

Mileage: 130,000

The contact owns a 2012 Ford Explorer. The contact stated that while driving at an undisclosed speed, the contact noticed that the passenger's side windshield exterior A-Pillar trim had detached. The vehicle was taken to an unknown dealer, where it was diagnosed with the passenger's side windshield exterior A-Pillar trim adhesive failure. The vehicle was not repaired. After investigating the failure, the contact became aware that the VIN was included in NHTSA Campaign Number: 24V031000 (Structure), which the contact related to the failure; however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 45 MPH, the driver’s side A-pillar trim detached. The contact was unable to retrieve the A-pillar trim due to oncoming traffic. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000. VIN tool confirms parts not available.

Mileage: 230,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was initially made aware of the issue and confirmed that parts were not yet available. The contact also stated that a mechanic from the dealer went to the contact's workplace and inspected the vehicle. The mechanic determined that the trim clips needed to be replaced; however, parts were on backorder. The contact stated that the passenger’s side A-pillar trim clip had blown off while driving at highway speeds. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 207,000. VIN tool confirms parts not available.

Mileage: 207,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the passenger’s side and driver’s side A-pillar trims were loose. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2012 Ford Explorer. The contact stated that after driving the vehicle and arriving at the destination, the contact noticed that the front driver's side windshield exterior A-pillar trim had separated from the vehicle. The contact later received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted and sent a mobile technician to the residence for the vehicle inspection. The technician noticed that the front passenger's side windshield exterior A-pillar trim was detaching and removed the trim to prevent a safety hazard. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

Mileage: 100,000

The contact owns a 2012 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 19V435000 (SUSPENSION) and 24V031000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving 45 MPH, there was a loud sound of air coming from the windshield. There were no warning lights illuminated. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The dealer informed the contact that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 156,000. VIN tool confirms parts not available for NHTSA Campaign Number: 24V031000 (Structure). Parts distribution disconnect for NHTSA Campaign Number: 19V435000 (Suspension).

Mileage: 156,000

The contact owns a 2012 Ford Explorer. The contact stated that while the vehicle was parked, the contact noticed the deterioration of the front windshield trim. The contact stated that the front windshield trim was fractured and severely damaged. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact stated that a written document was mailed to the manufacturer regarding the incomplete recall repair and the condition of the vehicle. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2012 Ford Explorer. The contact stated that while driving 60 MPH, the trim around the front windshield detached and struck another vehicle. The other driver chased the driver. The contact continued to drive to the residence. The contact noticed that the trim had detached when she reached her destination. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

See attached document for complaint.

The contact owns a 2012 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side A-pillar trim was loosened. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 150,000. VIN tool confirms parts not available.

Mileage: 150,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving on the highway at 70 MPH, the driver’s side A-pillar trim detached from the vehicle. The contact was unable to recover the trim piece. The local dealer was contacted; however, the vehicle was not repaired. The approximate failure mileage was 138,000. VIN tool confirms parts not available.

Mileage: 138,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the front driver’s side and passenger’s side trim panels had detached from the vehicle. The local dealer was notified of the failure. The failure mileage was 238,000. VIN tool confirms parts not available.

Mileage: 238,000

The contact owns a 2012 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000. VIN tool confirms parts not available.

Mileage: 150,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon inspection, the adhesive on the front driver’s and passenger’s side A-Pillar trims were deteriorating. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000. VIN tool confirms parts not available.

Mileage: 150,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Ford Explorer. The contact stated while driving at 70 MPH, the A-pillar trim detached. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 180,000. VIN tool confirms parts not available.

Mileage: 180,000

The contact owns a 2012 Ford Explorer. The contact stated that while driving 25 MPH, her grandson who was occupying the second-row driver's side seat informed the contact that the seat belt had failed to remain buckled. The contact pulled over to the side of the road and moved her grandson to the second-row middle seat. The contact stated that the plastic on the second-row driver's side seat belt clip was fractured and had detached, which caused the seat belt to not buckle as needed. The contact also stated that the plastic on the second-row passenger's side seat belt clip was fractured, but the seat belt was able to be buckled. The local dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and assisted the contact in scheduling an appointment with another dealer. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side and driver's side windshield exterior A-pillar trims had fractured and had partially separated from the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000. VIN tool confirms parts not available.

Mileage: 97,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trim had detached from the vehicle. The dealer and Cavalier Ford Greenbrier (1515 S Military Hwy, Chesapeake, VA 23320) were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.

Mileage: 102,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trims on the driver’s and passenger’s side of the windshield had started to detach from the vehicle. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 174,000. VIN tool confirms parts not available.

Mileage: 174,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the molding around the driver's side windshield was detaching. The contact had purchased and secured the molding with adhesive. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 60,000. VIN tool confirms parts not available.

Mileage: 60,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Mileage: 80,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Ford Explorer. The contact stated while driving 60 MPH on the interstate, the exterior A-pillar trim detached from the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would become available. The failure mileage was 96,000. VIN tool confirms parts not available.

Mileage: 96,000

Recall data refreshed on Dec 11,2024 1 Unrepaired Recalls associated with this VIN Jan 19,2024 Manufacturer Recall Number24S02 NHTSA Recall Number24V031 After almost a year, Ford has not made a fix available for this recall

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving the driver’s side A-pillar trim detached and flew off. The vehicle was taken to an independent mechanic where it was diagnosed that the A-pillar trim needed to be replaced. Additionally, the contact stated that while the vehicle was parked, the trim pillars on the rear windshield cracked. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

Mileage: 35,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, the passenger’s side A Pillar trim became loosened and was flapping in the slipstream. The contact stated that a piece of the trim had fractured. The contact stated that a dealer was contacted and advised the contact to bring the vehicle in for service. The vehicle was taken to the dealer and the contact was informed that parts to repair the vehicle were not yet available. The contact stated that the trim on the driver's side A-pillar had loosened and fractured. The contact stated that a small crack had formed on the upper left corner of the driver's windshield. The failure mileage was approximately 185,000. VIN tool confirms parts not available.

Mileage: 185,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 75 MPH, there was an abnormal snap and the contact saw the trim piece of the front windshield detach from the vehicle. The vehicle was taken to an auto glass shop and the vehicle was repaired; however, the failure recurred. The trim panel had been replaced 3 times. The contact fourth set of trim panels had cracked and needed to be replaced. The contact stated that the sets of trim panels were purchased from and installed by the same two companies each time. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 50,000. VIN tool confirms parts not available.

Mileage: 50,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See attached document for complaint.

On October 31, 2020, I pulled up to the grocery store and my sunroof opened by itself. I realize it was not closing so too fast forward I found out that leaks from my sunroof had messed up my electrical wiring in my roof or filling on my car so it causes the sunroof electrical parts to stop working. Every time it rain, heavy or consistently I had a puddle of water in my front passenger seat. I’ve been able to get my sunroof closed and that hasn’t been an issue opening back up, but it does not work at this time after getting it fixed, but also I was nervous about opening it up in case it would not close because it wasn’t cheap to repair it. Now that I am living somewhere that it rains more often I am continuously getting leaks in my door frame, and it comes through my seatbelt or in my trunk. It leaks through the seatbelt or the ceiling of the back trunk. When I first had this problem, I googled it and I realize other people were having issues with the 2011 or 20 1244 and at this point I feel like it is poor construction when it comes to Feeling of the vehicle. I’m not sure how many people have reached out to discuss this but at this point is more of an issue because I am somewhere that rains a lot and I do not have anything to cover my car. If anything I wanted to still reach out to get the information out there Because I know a lot of them do have Ford Explorer. If is this something that is an issue for other people I wanted to at least be someone else to report this issue. None of these issues were due to me buying a car and this is something that was not provided when I bought the car. I am pretty sure every time it rain when I lived in IN, they had to clean out the puddle of water in passenger front floor. Although I know this is also error on dealership and I can take accountability that I was naive with buying car process I still feel like it’s something that needs to be fixed manufacturer problem as many people have had this issue.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while the vehicle was parked, the black rubber lifted from the windshield. The contact stated that on several occasions while driving at various speeds, the trim was hitting the windshield. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 146,000. VIN tool confirms parts not available.

Mileage: 146,000

The contact owns a 2012 Ford Explorer. The contact stated while driving at an undisclosed speed, the driver's side A-pillar trim detached. Additionally, the detached trim struck the front windshield, and the impact caused a crack in the front windshield. The contact stated that the failure occurred while driving on the highway. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trim had started detaching on the driver’s and passenger’s side front windshield. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 170,000. VIN tool confirms parts not available.

Mileage: 170,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 70 MPH, there was an abnormal sound from the driver's side windshield and observed that the trim on the A-pillar was loose and was striking the windshield and side mirror. The contact stated that the trim was taped down. The failure mileage was approximately 43,000. VIN tool confirms parts not available.

Mileage: 43,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See attached document for complaint

See attached document for complaint

Exterior A - Pillar applique trim coming off vehicle while operating the vehicle. Comes off, risking damage to cars behind and potentially causing an accident. Cloninger Ford in Salisbury NC has inspected the vehicle and confirmed new parts are needed. Was told they don't have parts and there is no short term or long term solution solution. Have been unable to receive assistance from Ford Motor Company. One side is duct taped and the other side came off while driving. Unacceptable.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trim on the front windshield started detaching. The contact could hear the wind coming into the vehicle from the windshield while driving at various speeds. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 110,000. VIN tool confirms parts not available.

Mileage: 110,000

The contact owns a 2012 Ford Explorer. The contact stated while driving at an undisclosed speed, the driver’s, and passenger’s side A-pillar trim detached. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the front windshield trim detached and flew off the vehicle. The contact stated that the corners of the front windshield were uncovered. In addition, the contact stated that the remaining front windshield trim was detaching. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirm parts not available.

Mileage: 140,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Ford Explorer. The contact stated while driving approximately 65 MPH, the exterior A-pillar trim detached from the vehicle and flew off. The contact purchased the trim piece and replaced the trim piece three times; however, the failure reoccurred. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

In February of 2024 I had a second windshield exterior trim come off on the highway. The poor people behind me almost lost control of their vehicle on the ice because of this hitting their car. I have purchased this part in the past for the right side as that was coming off the passengers side. I had it replaced at my expense and would like to get that money back as it was a faulty part obviously. This cost me a great deal of money. I do not have the money to do this again while you are waiting to figure out how to make all the parts for people. This is now becoming a bigger issue as water is getting inside my vehicle around the dash. It looks also like someone tried to repair this part that is attached to the vehicle long ago (glue or weld), previously broken on drivers side. I have called Ford here in Pocatello, Idaho three times now. They said, "We do not have a remedy just yet on the recall. It should happen later in the year around November and you will receive a letter." One person told me I could just buy the part and have it replaced. When there is a recall, I should not have to do this. Please contact me at: [XXX] or [XXX] I look forward to getting this resolved soon. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Ford Explorer. The contact stated that while driving at approximately 60 MPH, the exterior A-Pillar trim detached from the vehicle. The contact stated that the failure reoccurred, and the exterior B-Pillar trim also detached from the vehicle. The vehicle was taken to an independent mechanic where the parts were replaced; however, the failure reoccurred and both trims detached from the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 175,000. VIN tool confirms parts not available.

Mileage: 175,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while her daughter was driving at approximately 65 MPH, the driver's side A-Pillar trim detached and blew off the vehicle. The contact recently received notification of NHTSA Campaign Number: 24V031000 (Structure), and currently the passenger’s side A-Pillar trim had loosened up. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

Mileage: 100,000

The contact owns a 2012 Ford Explorer. The contact stated while driving at an undisclosed speed, the trim panel on front windshield detached and impacted with the passenger’s side window. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2021 Ford Explorer. The contact stated that while his wife was driving at 65 MPH, a pillar trim detached from the vehicle. The local dealer was not contacted. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure was approximately 168,000. VIN tool confirms parts not available.

Mileage: 168,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving at approximately 45 MPH, the driver’s side exterior A-Pillar trim flew off the vehicle. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000. VIN tool confirms parts not available.

Mileage: 36,000

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the front windshield trim detached. The contact stated that there were missing pieces of trim, and pieces of detached trim were loose and flapping. The dealer was not made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000. VIN tool confirms parts not available.

Mileage: 103,000

Driver's side window trim piece (which includes keyless entry keypad) detached from vehicle while driving 70+ mph & smacked several times against driver's side window before busting off. Bottom part is attached by wires (for keyless entry pad) & continued to smack against the window several times before I was able to safely pull over and tape to vehicle. I'm surprised it didn't bust the window as hard as it hit and startle of it detaching could have caused an accident in heavier traffic. Also, trim pieces on both sides of rear window are cracked in the same area on each side. I wouldn't be surprised if they flew off at some point and hit a car travelling behind me.

Seam seal where the roof, D pillar, and hatch area meet had a hole in it leaking water into the cabin causing underpadding of the floor to become soaked and creating a moldy/musty smell. Patched hole to stop water leak. Ruined the carpet from the spare tire well up to the front passenger floor board

The exterior A pillar on my Explorer flew off while driving. I had to pay out of my pocket to repair this. Now I have been notified that there is a safety recall notice on this item. I should be compensated for the repairs I had to make as a result of this faulty part. How do I go about receiving compensation from Ford?

The contact owns a 2012 Ford Explorer. The contact stated while his wife was driving 45 MPH, she became aware that the electric power steering was not functioning properly with the "Service Power Steering” message displayed. No warning lights were illuminated. The vehicle was taken to the dealer, and it was diagnosed and determined that the rear suspension toe link needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V435000 (Structure) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 130,000.

Mileage: 130,000

February 2023 I was driving on interstate approximately 75 mph. This was not a particularly windy day. The passenger side windshield trim molding ripped off the vehicle. This is a piece approximately 2.5 feet long. Just a few weeks later the same thing happened on the driver side molding while driving on a state highway approximately 60 mph. After the first incident I have noticed multiple other Ford Explorers with this same cosmetic issue. I ordered a new set for both sides via Amazon and installed them in April 2023 but approximately 6 weeks later the passenger side tore off again while driving. The new driver side molding is hanging on but I hear it rumbling and cracking when on the highway. It is a matter of time before it will also fly off. I pray that no one is hurt when this happens. Aside from the cosmetic appearance issue this is a very dangerous problem as these pieces of the vehicle are flying off at high rates of speed & can damage other cars or cause a collision. I have talked to other owners with the issue and all complain of the problem on 2012-2015 Ford Explorer models.

The windshield molding / trim on the driver side detached and flew off almost hitting a car behind me.

The contact owns a 2012 Ford Explorer. The contact stated that while driving approximately 35-40 MPH, the trim around the windshield suddenly detached from the vehicle. The contact took the vehicle to the dealer who confirmed that it was a known failure. The contact was informed that the trim needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2012 Ford Explorer. The contact stated while driving 65 MPH, the passenger's side windshield trim panel separated and flew off the vehicle. The contact veered to the side of the road. The contact was able to continue driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 72,000. The VIN was unavailable.

Mileage: 72,000

Driver's side windshield trim panel detached at highway speed.

The contact owns a 2012 Ford Explorer. The contact stated while driving 60 MPH, the front windshield trim detached from the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front windshield trim to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.

The contact owns a 2012 Ford Explorer. The contact stated while driving 75 MPH, the contact heard an abnormal snap and saw the trim panel of the front windshield detach from the vehicle. The vehicle was taken to an auto glass shop and the vehicle was repaired; however, the failure recurred. The manufacturer was contacted and stated that the vehicle was out of warranty and that there was no recall for the failure. The failure mileage was 90,000. The contact stated that the trim panel has been replaced 3 times now. The fourth set of trim panel is now cracked and will have to be replaced again. All sets of trim panel were purchased from and installed by the same two companies each time. The contact also stated that the failure mileage was 50,000.

Mileage: 50,000

While traveling at highway speeds, the windshield trim panel on the passenger side of my Explorer, suddenly flew off my car, and caused the car behind me to swerve side to side. Fortunately, they did not have an accident, but it looked like they would for a moment. We weren't sure what happened until we pulled off an exit and examined my car. Unfortunately, traffic was heavy and I wasn't able to go back and pick up the trim piece. I have priced out the repair, and I understand the should be done by the dealer, or a glass shop, as it's now suggested the trim pieces be applied with some form of adhesive, in addition to the clips which normally hold it in place. My explorer has only 140,000 miles on it, and it's in excellent condition inside and out. I believe both trim pieces should be replaced by the dealer, performing the additional necessary steps to insure the trim pieces are bonded into place properly.

Driving down the freeway and one of the windowshield trim pieces flew off the car. About a week later it happened again with the other side.

Windshield trim on my 2012 Ford Explorer keeps coming/flying off. The trim keeps coming apart. Happened twice since owning my SUV and replaced.

The contact owns a 2012 Ford Explorer. The contact stated while driving at approximately 70 MPH, the driver’s side windshield trim panel detached from the vehicle. The vehicle was taken to the local dealer who installed a replacement panel to fix the failure. The contact stated that the passenger’s side windshield trim panel also experienced the same failure. The contact stated the failure had occurred twice on the driver’s side windshield panel and twice on the passenger’s side panel. The manufacturer was not notified of the failure. The failure mileage was 82,000.

Mileage: 82,000

Driving around 70 mph during last summer and trim piece on driver side pillar flew off. Into traffic. I bought a new one and installed. Saw a news article today about it and wanted to let you know.

The windshield trim is deteriorating and flies off occasionally while driving down the road. These pieces of flying debris could fly off and hit another car or worse a motorcyclist. This pertains to the investigation the nhtsa and ford are currently working on.

The contact owns a 2012 Ford Explorer. The contact stated while her husband was driving 65 MPH, the front driver’s side trim detached from the vehicle and landed in the middle of the road. The driver then continued driving to his destination. The driver took the vehicle to the local dealer and ordered the front driver’s side trim. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.

The contact owns a 2012 Ford Explorer. The contact stated that while driving approximately 55 MPH, he heard an abnormal snapping sound then a clunking sound coming from underneath the vehicle. The traction control and the ABS warning lights were illuminated. The contact was able to get the vehicle back to the residence while driving approximately 10 MPH. The contact stated that the front subframe was corroded, causing the subframe to fracture and the wheels were pushed outwards in opposite directions. The contact had taken the vehicle to a certified mechanic who replaced the subframe. The manufacturer was made aware of the failure. The approximate failure mileage was 139,000.

Mileage: 139,000

The hinge of the hatchback has cracked. water enters into my car through the rear right hinge. The water then runs down my 3rd row right seat belt. Down into the storage area for the spare. Mold has started growing. this is a safety hazard. I have searched and seen multiple complaints of the same issue. I purchased this car in 2018. And noticed from day one of rain. I also noticed the previous owners have tried to remedy with some type of caulking or glue. The car had been inspected by my mechanic.

WATER LEAKS INSIDE VEHICLE FILLING UP SPARE TIRE COMPARTMENT (REAR OF SUV). THIS HAPPENS WHEN IT RAINS. I HAVE READ MANY COMPLAINTS OF PEOPLE SAYING THE HAVE THE SAME PROBLEM WITH THEIR FORD EXPLORER.

WHEN IT RAINS WATER LEAKS INSIDE VEHICLE IN THE REAR AREA. I CHECKED ONLINE AND MANY PEOPLE HAVE THE SAME COMPLAINT ABOUT WATER LEAKS. IF IT RAINS A LOT THE SPARE TIRE COMPARTMENT FILLS WITH WATER. ALSO, WHEN WATER LEAKS YOU GET THAT FUNKY SMELL INSIDE VEHICLE. AFRAID THAT MOLD CAN BUILT OVER TIME.

I WAS DRIVING ON HIGHWAY TODAY AT 70MPH AND ALL OF A SUDDEN I HEARD A SLAPPING NOISE ON PASSENGER SIDE THE RUBBER MOLDING FROM WINSHIELD CAME LOOSE AND WAS HITTING PASSENGER WINDOW. AFTER STOPPING AT NEXT EXIT I WAS ABLE TO PUSH IT BACK INTO TRIM PIECE BUT THE TRIM PIECE IS A LITTLE LOOSE.

Mileage: 146,000

WATER IS LEAKING FROM THE ROOF THAT CAUSES ELECTRICAL ISSUES. BAD DESIGN BY FORD IN WHICH SEAL SEAMS NOT PROPERLY INSTALLED, WHICH CAUSE LEAKS INSIDE VEHICLE.

WHILE DRIVING ON THE EXPRESSWAY, DOWN A STRAIGHT STRETCH OF ROAD THE MOLDING ON MY DRIVER'S SIDE WINDOW TRIM FLEW OFF. THERE WERE NO CRACKS OR DAMAGE TO IT PRIOR TO THIS HAPPENING. AFTER I LEAVING MY DESTINATION, THE STICKY RUBBER UNDERNEATH CAME LOOSE, FLAPPING AGAINST MY WINDSHIELD AND DRIVER SIDE WINDOW UNTIL IT FLEW OFF, HITTING THE CAR BEHIND ME. I WAS ALSO ON THE EXPRESSWAY DOING AROUND 75 MPH WHEN THIS INCIDENT OCCURRED. *TR

Mileage: 98,700

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH THE DRIVER SIDE EXTERIOR (A) COLUMN WINDOW TRIM FRACTURED AND WAS EJECTED FROM THE VEHICLE. THE LOCAL DEALER CHAMPAGNE FORD CITY (701 WEST MARKET VIEW CHAMPAGNE IL.) WAS NOTIFIED OF THE FAILURE. THE CONTACT INSTALLED A REPLACEMENT PART TO REMEDY THE FAILURE. THE FAILURE OCCURRED ON THE DRIVER SIDE (B) COLUMN TRIM. THE REPAIR WAS STILL PENDING. THE FAILURE WAS ALSO PRESENT ON THE REAR HATCH TRIM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE MILEAGE WAS 85,000.

Mileage: 85,000

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE HAD A LEAK AND FOUR INCHES OF RAIN WATER ENTERED THE REAR WHEEL WELL OF THE SPARE TIRE. THE CONTACT WAS CONCERNED THAT MOLD WOULD GROW UNDER THE CARPET OF THE REAR WELL. THE CONTACT CALLED MOORESVILLE FORD DEALER, (151 E PLAZA DR, MOORESVILLE, NC 28115, (704) 664-1300) AND WAS INFORMED ABOUT THE FEE OF THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE TO THE REPAIR FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

Mileage: 62,000

MY 2012 FORD EXPLORER LEAKS FROM THE 3RD ROW SEATBELT. IT HAS RUINED THE CARPET IN THE BACK AND MOLDED IT. IT ALSO FILLED UP THE SPARE TIRE AREA WITH WATER AND RUSTED THE RIM OF THE SPARE TIRE AND THE INSIDE WHERE THE TIRE SITS. I DID NOT NOTICE THIS UNTIL MANY MONTHS AFTER I BOUGHT IT BECAUSE I WASN'T USING THE 3RD ROW AT THE TIME.

Mileage: 37,000

MY 2012 FORD EXPLORER LEAKS FROM THE 3RD ROW SEATBELT. IT HAS RUINED THE CARPET IN THE BACK AND MOLDED IT. IT ALSO FILLED UP THE SPARE TIRE AREA WITH WATER AND RUSTED THE RIM OF THE SPARE TIRE AND THE INSIDE WHERE THE TIRE SITS. I DID NOT NOTICE THIS UNTIL MANY MONTHS AFTER I BOUGHT IT BECAUSE I WASN'T USING THE 3RD ROW AT THE TIME.

Mileage: 37,000

WATER LEAKS IN THROUGH THE THIRD ROW SEAT BELT TENSIONER. WATER RUNS DOWN THE SEAT BELT AND POOLS ON THE FLOOR. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY OR MOVING. WATER IN THE SEAT BELT ASSEMBLY IS A SAFETY RISK. I REPORTED IT TO FORD, THEY DECLINED TO FIX IT.

Mileage: 66,000

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, THE BLACK PLASTIC TRIM NEAR THE DRIVER'S SIDE WINDOW FRACTURED AND SCATTERED ACROSS THE HIGHWAY. AS A RESULT, THE CONTACT'S VISIBILITY WAS IMPAIRED. THE CONTACT CHECKED THE REARVIEW MIRROR AND NOTICED THE VEHICLE BEHIND HER SWERVE TO AVOID THE DEBRIS ON THE ROADWAY. KISSELBACK FORD (1118 13TH ST, ST CLOUD, FL 34769, (407) 892-5477) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE PART MAY BE ORDERED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

WINDSHIELD SIDE MOLDING BRAKING APART AND FLYING OFF DURING DRIVE.

Mileage: 80,000

THE WINDSHIELD PILLARS FLY OFF WHILE DRIVING, AN THE WHEATHER STRIPPING UNDER IT DOES NOT STAY, IT SLOWLY FLAPS OUT WHEN AT DRIVING AT SPEEDS OF 50-70MPH. WHEN THE WHEATHER STRIP FLYS OFF IT CAUSES THE PILLARS TO BREAK MORE WHEN DRIVING ON HIGHWAY

Mileage: 160,000

WATER LEAKS FROM ROOF RACK AND CRACKS IN WELDING AROUND TAIL-GATE ROOF AND WELDING AROUND HINGES. WATER IS POOLING AND STANDING IN THE SPARE TIRE WELL. WATER IS RUNNING DOWN THE DRIVER SIDE THIRD ROW SEAT BELT, DOWN THE SOUND PROOFING/ INSULATOR PAD OVER THE FRAME, WICKING ONTO THE SPARE TIRE COVER AND FLOOR COVER. AFTER INVESTIGATING THIS ON THE INTERNET, FOUND MANY OWNERS WITH THE SAME ISSUE AND FORD DEALERS ARE NOT ADDRESSING IT.

Mileage: 100,000

AFTER PARKING MY VEHICLE IN MY DRIVE WAY (VEHICLE WAS IN PARK WITH EMERGENCY BRAKE APPLIED) I EXITED THE VEHICLE AND THE VEHICLE STARTED ROLLING FORWARDS DOWN MY SLOPPED DRIVEWAY. I ATTEMPTED TO CHASE THE VEHICLE HOPING TO JUMP IN AND APPLY THE BRAKE BUT WAS UNABLE TO. VEHICLE CAME TO A STOP AFTER HITTING MY FENCE, BUSHES, AND A SMALL TREE. THERE WAS BODY DAMAGE TO THE FRONT RIGHT PORTION OF THE VEHICLE.

Mileage: 50,800

DRIVERS SIDE INSIDE DOOR HANDLE, SPRING SPRUNG, AND DOOR HANDLE IS ALMOST ALL THE WAY OPEN. JUST BY TOUCHING IT, THE DOOR OPENS. WITH THIS BEING A FRONT DOOR, THE LOCK WONT ALLOW IT NOT TO OPEN. THERE IS A RECALL ON THIS EXACT SAME PROBLEM, BUT THEY SAY MY VEHICLE ISN'T COVERED. THEY SAID THE VIN NUMBER ISN'T PART OF THIS RECALL, YET IT IS THE SAME ISSUE THE RECALL WAS ISSUED FOR. THE RECALL NUMBER IS15S11.

Mileage: 90,000

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT THE WINDSHIELD WEATHER STRIPPING BECAME LOOSE. ALSO, THE INTERIOR DOOR PANEL MOLDING ON THE FRONT DRIVER AND PASSENGER SIDES SEPARATED FROM THE DOORS. FURTHERMORE, THE REAR HATCH WAS NOT WELDED TOGETHER, WHICH CAUSED WATER TO ENTER THE TRUNK AREA. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (RANDALL REED'S PLANET FORD 59, 19000 EASTEX FWY, HUMBLE, TX 77338). THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND ASKED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

Mileage: 71,000

MY FORD EXPLORER 2012 HAS BEEN GETTING EXHAUST FUMES INSIDE CAR EVER SINCE I BOUGHT THE CAR NEW. I HAVE TAKEN THE CAR BACK TO DEALER A COUPLE OF TIMES AND ALL I GET IS A RUN AROUND. THUS ISSUE NEEDS TO BE ADDRESSED BEFORE SOME ONE DIES FROM THE FUMES.

Mileage: 500

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. WHILE DRIVING 65 MPH, THE PLASTIC TRIM BETWEEN THE FRONT WINDSHIELD AND THE FRONT PASSENGER DOOR DETACHED AND BLEW AWAY. MULLINEX FORD IN MOBILE, ALABAMA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WAS NOT INCLUDED IN A RECALL. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL OR REPORTS OF THE FAILURE. THE FAILURE MILEAGE WAS 123,317. UPDATED 10/24/17*LJ UPDATED 10/26/2017*JS

Mileage: 123,317

PAINT "BUBBLING" HAS TAKEN PLACE ON THE LIFT GATE IN THE VICINITY OF THE LIFT GATE HANDLE. THE BUBBLING HAS ENLARGED SIGNIFICANTLY SINCE I FIRST DISCOVERED IT IN DECEMBER OF 2016. NO ACCIDENT. NORMAL OPERATION AND USE BY A PRIVATE INDIVIDUAL

Mileage: 62,000

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. WHILE DRIVING 75 MPH, THE FRONT PASSENGER A PILLAR FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND CONFIRMED THAT THE FRONT DRIVER SIDE A PILLAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FRONT PASSENGER A PILLAR PREVIOUSLY FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Mileage: 80,000

WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH, THE PASSENGER SIDE WINDSHIELD FLEW OFF. UPON STOPPING AND INSPECTING, THE PLASTIC SLIPS THAT HELD IT IN PLACE WERE BROKEN. I CHECKED THE DRIVER SIDE, AND THE CLIPS ARE STARTING TO BREAK ON THERE AS WELL, IT IS NO LONGER ATTACHED AT THE TOP AND IT IS ONLY A MATTER OF TIME THAT FAILS COMPLETELY AS WELL. I HAVE ATTACHED PICTURES SHOWING THE PASSENGER SIDE THAT FLEW OFF AND THE DRIVER SIDE THAT IS FAILING. *TR

Mileage: 82,000

THE ALUMINUM HOOD CAUSE GALVANIC CORROSION AND RUST BUBBLES FORMED ON THE FRONT OF THE HOOD. THESE BUBBLES STARTED TO PEEL AND FORD REFUSES TO DO ANYTHING ABOUT THEIR DESIGN FLAW.

Mileage: 47,000

DRIVER DOOR BOUNCED WHEN CLOSING. WOULD NOT LATCH. TRIED TWICE. WENT OUTSIDE OF VEHICLE. FOUND PART OF DOOR LATCH ON GROUND. ABLE TO CYCLE LATCH WITH KEY FOB AND DOOR WAS ABLE TO LATCH TO GET HOME. WAS REPAIRED UNDER A SERVICE CONTRACT FOR $100. SEEMS LIKE A SAFETY ISSUE WITH THE LATCH ASSEMBLY. VEHICLE WAS PARKED AT THE TIME .

Mileage: 46,000

THE HOOD HAS PAINT THAT IS BUBBLING UP AND COMING OFF. THE HOOD IS ALUMINUM SO IT ISN'T RUSTING, IT APPEARS THAT THAT THE METAL WAS NOT PREPPED PROPERLY AT THE FACTORY

Mileage: 100,000

I WAS DRIVING ON I30 EASTBOUND IN TEXAS ON OCTOBER OF 2015 WHEN WITHOUT WARNING MY PASSENGER SIDE WINDSHIELD MOLDING CAME OFF AND HIT THE CAR BEHIND ME. AFTER STOPPING AND CHECKING BOTH VEHICLES NO INJURIES OR DAM AGE TO THE OTHER VEHICLE AND WE WENT ON OUR WAY. I CONTACTED MY FORD DEALER AND WAS TOLD THAT THIS WAS NOT WARRANTED AND THE COST TO REPAIR WOULD BE AROUND $400. I EXPRESSED MY DISPLEASURE WITH THIS AND HAD IT REPAIRED.I CHALKED IT OFF TO A FLUKE, ON MAY 10 2016 WE WERE COMING BACK FROM AN EVENT DOING ABOUT 65MPH WHEN I HEARD SOMETHING "POP" AND REALIZED SOMETHING WAS WRONG. THE FREEWAY WAS BUSY AND IT WAS AT NIGHT SO THE DECISION WAS MADE TO KEEP DRIVING AS WE WERE ONLY A COUPLE OF MILES FROM HOME. UPON ARRIVING AT HOME OUR INSPECTION REVEALED THAT THIS TIME THE WINDSHIELD MOLDING ON THE DRIVERS SIDE HAD COME OFF. KNOWING THE COST OF REPAIR I DECIDED TO SEARCH THE INTERNET AND SEE IF I COULD BUY THE PARTS MYSELF AND REPAIR. WHILE DOING THE SEARCH I FOUND THAT THE WEB WAS LOADED WITH HUNDREDS OF COMPLAINTS ABOUT THE SAME RE-OCCURRING PROBLEMS. THE COST OF THESE PARTS ARE OVER $200 BUT MORE THAN THAT IS THE SAFETY ISSUE THAT IS INVOLVED. IF THIS DEFECTIVE PART HAD COME OFF AND HIT A MOTORCYCLE RIDER IT COULD HAVE CAUSED SERIOUS INJURY POSSIBLY EVEN THE DEATH OF THE RIDER. THIS IS AND ONGOING PROBLEM THAT IS COSTING CONSUMERS MONEY AND RISKING INJURY TO TO ANYONE WHO HAPPENS TO BE IN THE WRONG PLACE AT THE RIGHT TIME. FORD MOTOR COMPANY KNOWS ABOUT THE DEFECT YET REFUSES TO ACT. I FEEL THAT THEY ARE INTENTIONALLY PUTTING MOTORISTS AT RISK BY THEIR COMPLACENCY ON THE PROBLEM.

Mileage: 52,000

THE DRIVER SIDE DOOR HANDLE ASSEMBLY / SPRING CAME APART AND THE HANDLE REMAINED STUCK IN THE OPEN POSITION AS A SMALL PIECE OF BLACK PLASTIC FROM BEHIND THE HANDLE MOLDING BECAME WEDGED BETWEEN THE DOOR INTERIOR AND THE HANDLE ITSELF (LEAVING IT PROPPED IN THE 'OPEN' POSITION)

Mileage: 55,000

THIS VEHICLE LEAKS WATER IN THE WHEEL WELL WHEN IT RAINS AND HAS CASED THE CARPET TO MOLD...THERE ARE CRACKS IN THE REAR HATCHBACK AND UNDER THE LUGGAGE RACK AND THE RIGHT REAR WINDOW HAS A STREAM OF WATER GOING IN THE REAR DOWN THE SEAT BELT CANNOT HAVE THE SPEAR TIRE IN THE VEHICLE BECAUSE IT HAS TO HAVE A TOWEL THERE TO SOAK UP THE WATER..MOLD MAKES ME SICK TO DRIVE IT..

Mileage: 32,000

THE VEHICLE HAS WATER LEAKS ON THE HATCHBACK,THE RIGHT REAR ROOF AREA AND OTHER PLACES YET TO BE DETERMINED WHEN IT RAINS THE WHEEL WELL HAS 3 INCHED OF WATER IN IT AND IT HAS CAUSED THE CARPET TO MOLD AND STINK UP THE WHOLE VEHICLE

Mileage: 32,000

THERE ARE WATER LEAKS ON THE HATCHBACK ON BOTH SIDES AND IT WAS DETERMINED BY THE DEALERSHIP THAT THERE IS A WATER LEAK IN THE RIGHT REAR BODY SEAM..OTHER LEAKS COULD BE POSSIBLE.WHEN IT RAINS THE WHEEL WELL HAS 3 INCHES OF WATER IN IT. WE HAD TO REMOVE THE SPARE TIRE AND THE MOLD IS MAKING ME SICK..IT'S A OVERWHELMING SMELL AND IT IS NOT SAFE TO DRIVE WITH NO SPARE

Mileage: 32,000

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT OBSERVED THAT THE PAINT ON THE FRONT HOOD OF THE VEHICLE HAD BUBBLES AND WAS CHIPPED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

Mileage: 52,000

THE FRONT DRIVERS SIDE PILLAR BLEW OFF MY VEHICLE WHILE DRIVING AT NORMAL SPEED ON I-75 (70 MPH). IT JUST MISSED A CAR THAT WAS FOLLOWING ME. THE PLATE THAT HOLDS THE PILLAR ON THE FRAME, SHOWS STRESS CRACKING AT EACH BOLT AND THE LOWER TWO TABS THAT CONNECT THE PILLAR ARE SHEARED. THE TABS AT THE TOP OF THE PILLAR PULLED OUT COMPLETELY. I HAD TAKEN THIS VEHICLE TO THE DEALERSHIP TO COMPLAIN ABOUT THE NOISE THE WIND NOISE COMING FROM THE SIDES OF THE WINDSHIELD. THEY SAID THAT THEY COULDN'T DETERMINE THE PROBLEM AND ADVISED ME THAT I WOULD HAVE TO PAY TO HAVE THE PILLAR ASSEMBLY REPLACED IF I WANTED TO GET RID OF THE NOISE. THEY DID NOT REMOVE THE PILLAR TO INSPECT ANYTHING, LIKELY KNOWING THEY WOULD DAMAGE IT.

Mileage: 85,000

WATER LEAKS INSIDE THE CABIN EVERY TIME IT RAINS OR CAR GETS WASHED. WATER DRIPS DOWN FROM TOP THROUGH REAR SEATBELT RETRACTORS NEAR REAR HATCH/DOOR AND STREAMS DOWN SEAT BELTS AND THEN PUDDLES UNDER THIRD ROW SEAT AND SPARE TIRE WELL. LEAKS ANYTIME NO MATTER IF PARKED OR IN MOTION. SEATBELTS AND SEAT BOLTS/HINGES ARE STARTING TO RUST. WIRES NEAR 12V CIGARETTE LIGHTER AND TAIL LIGHTS ALSO GET WET. 2012 FORD EXPLORER XLT (NO SUNROOF/MOONROOF).

Mileage: 60,000

THERE WEEKS AFTER THE FRONT WINDSHIELD WAS REPLACED THE LH A-PILLAR FLEW OFF THE CAR WHILE MOVING ON THE HIGHWAY. THE CAR WAS MOVING AT 65 MPH.

PAINT ON HOOD IS BLISTERING - FORD KNOWS ABOUT THIS ISSUE AND ISSUED A TSB IN 2004 TO FIX THIS ISSUE IN 2004 WHY ARE WE STILL HAVING THIS ISSUE ON A 2012 VEHICLE - DEALER SAYS FORD HQ DENIED REPAIR TO HOOD PAINT SINCE VEHICLE IS OUT OF 3 YEAR 36,000 MILE WARRANTY - WHY IS PAINT CORRODING ON 3+ YEAR OLD $34,000 VEHICLE? FORD SHOULD TAKE CARE OF THIS ISSUE SINCE IT IS KNOWN AND DEVALUES THE VEHICLE BY MANY $K.

Mileage: 47,000

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE HAD EXCESSIVE RUST UNDER EACH OF THE FOUR DOORS AS WELL AS THE REAR HATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RUST OCCURRED IN AREAS THAT WERE PAINTED THINLY. THE DEALER STATED THAT THE VEHICLE COULD NOT BE REPAIRED UNTIL HOLES HAD FORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. MA 10/22/2015 *CN

Mileage: 94,000

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V171000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ *CN

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V171000 (STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. WHEN IT RAINED, WATER ENTERED THE VEHICLE FROM THE THIRD ROW PASSENGER SIDE SEAT BELT. THE CONTACT STATED THAT THE INTERIOR WALLS AND THE FLOOR OF THE VEHICLE BECAME WET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. MA 09/25 UPDATED 11/27/2017*CN

Mileage: 90,000

I WAS DRIVING AT 55 MILES PER HOUR AND THE MOLDING FROM AROUND THE RIGHT SIDE WINDSHIELD FLEW OFF AFTER DRIVING ANOTHER 10-15 MILES THE LEFT HAND MOLDING ON THE WINDSHIELD ALSO BLEW OFF THIS COULD HAVE BEEN TROUBLE FOR ANY ONE BEHIND ME OR TO THE SIDE OF ME. *TR

Mileage: 28,000

WE OWN A 2012 FORD EXPLORER XLT AND ARE VERY PLEASED WITH IT OVERALL. HOWEVER, WE HAVE RECENTLY DISCOVERED THAT OUR INTERIOR DOOR PANEL ON BOTH THE DRIVER AND PASSENGER SIDES IS SPLITTING ON THE VINYL SEAM JUST BELOW THE ARM REST. OUR VEHICLE CURRENTLY HAS 55K ON IT FOR MILEAGE, SO ANY HOPE OF THIS BEING COVERED UNDER WARRANTY IS GONE. I HAVE CONTACTED AN UPHOLSTERY REPAIR SERVICE AND THEY STATED THAT IT CANNOT BE REPAIRED BECAUSE IT IS VINYL, BUT WILL INSTEAD NEED TO BE REPLACED. I RECENTLY GOT AN ESTIMATE AND FOR PARTS AND LABOR IT WOULD COST US ALMOST $600 TO REPAIR BOTH SIDES. BECAUSE IT IS HAPPENING IN THE EXACT SAME LOCATION ON BOTH INTERIOR DOORS, I FEEL THAT THIS IS FAULTY DESIGN AND SHOULD BE SUBJECT TO RECALL. *TR

FORD RECENTLY DECLINED TO REPAIR THE BUBBLING PAINT ON THE HOOD OF MY 2012 FORD EXPLORER ON THE BASIS IT IS OUT-OF-WARRANTY DUE TO MILEAGE. BASED ON MY RESEARCH, FORD HAS HAD CORROSION ISSUES FOR SOME TIME BUT HAS FAILED TO CORRECT THE ISSUE. *TR

Mileage: 51,500

I WAS DRIVING ON RT44 IN MA WHEN I NOTICED ONCOMING DRIVERS YELLING AT ME. I THOUGHT I WAS DOING SOMETHING WRONG AND WHEN I CAME TO A STOP LIGHT, THE DRIVER IN FRONT OF ME GOT OUT OF HIS CAR AND YELLED THAT MY 2012 FORD EXPLORED HAD FLAMES COMING FROM THE BOTTOM OF THE VEHICLE. I IMMEDIATELY EVACUATED THE CAR WITH MY WIFE AND CHILDREN AND MY CAR WAS INDEED ON FIRE. I HAPPENED TO HAVE A FIRE EXTINGUISHER WITH ME AND WAS ABLE TO PUT OUT THE FIRE. I WAS IN FRONT OF A FORD DEALER WHEN THIS HAPPENED AND THEY CAME OUT TO INSPECT THE CAR AND I WAS TOLD THE HEAT SHIELD WAS IGNITED FROM TOUCHING THE EXHAUST. THEY REMOVED THE PLATE AND YOU CAN SEE THE BURNT DAMAGE (I HAVE PICS). THIS SITUATION COULD HAVE TURNED FATAL AND THEY SAID THEY WILL PUT A NEW ONE ON. THIS SHOULD NOT BE ABLE TO CATCH FIRE AND IF IT WASN'T FOR OTHER DRIVERS I DON'T KNOW HOW THIS COULD OF ENDED. MY WIFE AND 3 YEAR OLD SON ARE NOW TERRIFIED TO RIDE IN THE EXPLORER. THIS NEEDS TO BE INVESTIGATED IMMEDIATELY. *JS

Mileage: 51,250

I BROUGHT MY CAR TO FORD FOR SERVICE. I NOTICED THAT THE PAINT ON THE HOOD WAS BUBBLING. I SHOWED IT TO THE SERVICE WRITER. HE REPORTED IT TO FORD. THEY SAID THERE IS NOTHING THEY WILL DO FOR IT. *TR

Mileage: 50,000