2015 FORD EXPLORER Air Bags Problems
84 complaints about Air Bags
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Air Bags Complaints (84)
The contact owns a 2015 Ford Explorer. The contact stated that upon starting the vehicle, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the wiring underneath the second-row seats had failed. The dealer spliced new pigtail connectors underneath the second-row seats and rerouted the harness underneath the seats, as per TSB Number: 16-0001. The vehicle was repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was 80,159.
Mileage: 80,159
The contact owns a 2015 Ford Explorer. The contact stated that the rubber around the front windshield had disintegrated. There was water entering the vehicle from the front windshield. The contact added a caulk to the vehicle to stop the water leaking in on the dashboard. The engine and air bag warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that an unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact stated while driving at approximately 30 MPH, the air bag warning light was illuminated. The vehicle was taken to an auto repair shop where it was diagnosed that the rear driver-side and passenger-side air bag retractors were inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 61,480.
Mileage: 61,480
The contact owns a 2015 Ford Explorer. The contact stated that while operating the vehicle the air bag warning light had remained illuminated. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 80,000.
Mileage: 80,000
i dont understand ford explorer has same recall i have a lot of recall on these and i cant take it off everytime its a recall. i work 7 days a week. Thats the reason i try to trade it in . But i still own a lot for it. I dont know to much about the explorer i brought from the carlot.
The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with faulty wiring for the second-row seat air bags. The contact was informed that the wiring needed to be replaced. The contact was informed that the failure was due to a manufacturing design flaw. The vehicle was being repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 109,489.
Mileage: 109,489
The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the second-row seat wiring harness had failed and needed to be replaced. The dealer determined that the failure was related to Ford Campaign Number: 21B11. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 126,250.
Mileage: 126,250
Extensive leaking from the windshield area that is causing a significant amount of water to flood the passenger floorboard and the middle console where the screen for the radio, ac/heating control, and navigation system is. The lights on the middle console screen have become wet and are now blinking. The radio and the ac/heating screen is not allowing for any adjustments. The airbag light is now on the driver's console screen. The safety concerns due to the leaking of the windshield or the seals around the windshield would be an sudden loss of vehicle power while driving. Another safety concern is the windshield or the parts of the seals will come lose while operating the vehicle. There is also water leakage coming from the interior lights right above the middle console control panel.
The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning light intermittently appeared on the instrument panel while starting the vehicle. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 161,645.
Mileage: 161,645
The contact owns a 2015 Ford Explorer. The contact stated when the vehicle was powered on, the Air Bag warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed that wiring under the rear passenger seats needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Mileage: 70,000
The contact owns a 2015 Ford Explorer. The contact stated that the second-row driver’s and passenger's side seat belt buckle covers had detached, causing the air bag warning light to illuminate. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to Customer Satisfaction Program: 21B11 (2nd Row Inflatable Seat Belt); however, the VIN was not included. The failure mileage was approximately 125,000.
Mileage: 125,000
The contact owns a 2015 Ford Explorer. The contact stated that he received notification of Customer Satisfaction Program (CSP): 21B11 (Second Row Inflatable Seat Belt); however, the part to do the repair was not yet available. The contact stated that the air bag warning light was illuminated. The local dealer and two unknown dealers were contacted several times and informed the contact the part was not yet available for Customer Satisfaction Program. The dealer later informed the contact that the Customer Satisfaction Program had expired. The manufacturer was notified of the failure and informed the contact that they could not assist because the Customer Satisfaction Program had expired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 45,000.
Mileage: 45,000
The contact owns a 2015 Ford Explorer. The contact stated that the seat belt and air bag warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the seat belt wiring harness located in the second-row seat had failed. The wiring harness was replaced; however, the failure persisted. The contact was informed that the seat belt wiring harness needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 65,000.
Mileage: 65,000
The air bag system light came on. Dealer says repair requires splicing into passive restraint system wiring to repair. To me seems unacceptable as a method of repair as the passive restraint system saves lives. As a former highway patrolman for California I see what airbags do to save lives and the fact that ford refuses to help with a passive restraint system on a vehicle I just purchased seems as if they want my family endanger. And they want me to pay for a splice wire job which puts my family at a higher risk of injury or death. Ford has had vehicle for two weeks and their rectification to the issue is splice the wires se attached email from dealership
Air bag light comes on intermittently. Current mileage 62,094. Noted 21 prior complaints on your site. Brought to dealer who told me the problem was with a wire harness failure. None of the safety air bags will operate/deploy when this light is on. A faulty harness that had failed will put me and my passengers in serious jeopardy of injury or death in the event of an accident. This diagnosis cost me $149 only to find out it would cost hundreds of dollars more to have the problem fixed. Internet research reveals this problem was addressed in a 2016 technical bulletin 16-0001; Code B141B. We purchased this vehicle as a certified pre-owned vehicle after Ford issued the technical bulletin. No mention of Ford's internal bulletin was made by the dealer at the time of my purchase. Ford has been aware of this problem for years. According to the dealership technician there is no formal recall to have this manufacturing defect corrected by Ford at no cost to the purchaser of the vehicle. Didn't fully functional air bags come as part of my certified pre-owned purchase? I expect the manufacturer's safety equipment to be fully functional. Please review 2015 Explorer Owner's Manual as follows: Child Safety (pages 18-37), Safety Belts (pages 38-48) Personal Safety System (page 49) and Supplementary Restraints System (pages 50-61) with particular attention to page 49 bearing in mind that NONE of these safety features work when the air bag light is on. What good are safety features that are disabled by a manufacturing defect in the wiring harness? Ford has not only disappointed its customers, it has put them in serious jeopardy when using their product. Your rating system notes Crash, Fire, Injuries and Deaths. Do not wait for a positive notation in any of these categories before you act on safety recommendations, including a mandated recall, which is your primary tool for preventing future civil transportation accidents.
Airbag light on. Caused by fraying wires/bad connector under 2nd row passenger seat. Ford is aware of the incident and has made a solution at the owner’s expense.
The contact owns a 2015 Ford Explorer. The contact stated that the second-row rear inflatable seat belt connector caused the air bag warning light to illuminate. The contact related the failure to TSB-21B11 (2nd Row Inflatable Seat Belt). The vehicle was taken to the dealer and the cable was re-routed under the seat and re-enforced with electrical tape; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
Mileage: 75,000
Air Bag system wire harness and components continually fail resulting in inoperable airbag system. Risk of injury to driver and passengers as airbags will not deploy while SRS Error light is occuring.
The contact owns a 2015 Ford Explorer. The contact stated that while driving at 55 MPH, she was crashed into head-on by another vehicle which sent the vehicle backward into a guardrail. The air bags did not deploy upon impact. The contact's right shoulder hit the steering wheel and her head hit the pillar on the driver's side door. The contact sought medical treatment after the accident and received an X-ray on her right shoulder; the results showed no broken bones. The other driver was transported to the hospital by ambulance for leg pain. A police report was filed. The vehicle was towed to an independent tow yard where it remained in their possession. The manufacturer was notified of the failure and she was given a case number; she was then referred to the NHTSA Hotline for assistance. The vehicle had yet to be destroyed or repaired. The failure mileage was approximately 157,000.
Mileage: 157,000
My SRS air bag light came on intermittently and is now on all the time. A internet search showed many years of explorer also have this problem. It appears MANY owners are having this same safety problem and Ford is charging full price for repair. CLEARLY A SAFETY ISSUE WHEN AIR BAGS ARE NOT WORKING. A RECALL IS NEEDED!
Driver side air bag light on.
The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic and was referred to an authorized dealer. The local authorized dealer was contacted and made aware of the failure. The vehicle was not yet diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
OUR INSTRUMENT PANEL AIRBAG LIGHT TURNED ON INTERMITTENTLY SINCE 2026. FORD WAS UNABLE TO DIAGNOSE AN ISSUE UNTIL MARCH 27, 2021. THE WARNING LIGHT HAS REMAINED ILLUMINATED WHILE IN THE REPAIR SHOP. THEY FOUND A FAULT CODE AND IT IS ATTRIBUTED TO TSB 16-0001. WE ARE NOW RESPONSIBLE FOR AN ALMOST $1,000 REPAIR BILL ($150 DIAGNOSIS CHARGE AND $800+ REPAIR). THE REPAIR IS DUE TO FAULTY WIRING CONNECTIONS. OUR AIRBAGS ARE NOW SUPPOSEDLY INOPERABLE.
Mileage: 65,237
OUR AIR BAG DEPLOYMENT LIGHT STAYS ON ALL THE TIME. I TOOK THE VEHICLE TO GORDIE BOUCHER FORD IN JANESVILLE WI FOR REPAIRS. THE ENTIRE AIR BAG SYSTEM WILL NOT WORK IF THIS LIGHT IS ON. FORD KNOWS ABOUT THIS PROBLEM, IT IS WELL DOCUMENTED IF YOU SEARCH THE INTERNET. A COMMON PROBLEM THAT REQUIRES A WIRING HARNESS TO BE REPLACED DUE TO A FRAYED WIRE. THE COST TO REPAIR THIS IS $1200. I DID HAVE THE REPAIR DONE BECAUSE WITHOUT IT I WOULD HAVE NO WORKING AIRBAGS ON MY VEHICLE. THIS IS CLEARLY A SAFETY ISSUE THAT FORD IS AWARE OF AND SHOULD BE IMMEDIATELY RECALLED. I DID REQUEST THE OLD WIRING HARNESS IF THAT IS SOMETHING THAT YOU WOULD NEED TO HELP GET THIS SAFETY RECALL STARTED. I WOULD LIKE TO BE REIMBURSED FOR MY EXPENSES.
Mileage: 99,720
AIRBAG WARNING LIGHT ON 2015 EXPLORER CAME ON (HAS BEEN SOME TIME). TOOK TO DEALER SEVERAL YEARS AGO AND WAS TOLD IT WAS A KNOWN ISSUE, WOULD REQUIRE TRACING DOWN WIRING COSTING THOUSANDS OF DOLLARS AND WAS NOT WORTH US DOING. I DON'T UNDERSTAND HOW A DEALER (FORD) CAN DISMISS THIS SAFETY ISSUE
FRAYED WIRING UNDER THE PASSENGER SIDE SECOND ROW SEATING. THIS IS CAUSING THE AIRBAG LIGHT TO BE ON AND WILL NOT ALLOW THAT AIRBAG TO DEPLOY IN AN ACCIDENT. FORD IS AWARE OF THE PROBLEM AND THAT IT IS A COMMON ISSUE THAT THEY DO NOT KNOW WHAT CAUSES IT. COMPLETELY UNACCEPTABLE FOR A FAMILY VEHICLE TO HAVE THIS ISSUE AND THE MANUFACTURER NOT TAKE CARE OF IT. WE DO NOT BELIEVE THIS VEHICLE I SAFE TO TRANSPORT OR HAVE PASSENGERS IN THE BACK SEAT NOW.
AIR BAG LIGHT CAME ON ON THE DISPLAY. TOOK IT IN FOR DIAGNOSTICS AND IT WAS DETERMINED TO BE A WIRE HARNESS THAT NEEDS REPLACING, UNTIL ALMOST 900 DOLLARS IS SPENT TO HAVE THE WIRE HARNESS REPLACED ALL AIRBAGS IN THE VEHICLE ARE INACTIVE. THIS IS AN ISSUE NUMEROUS FORD EXPLORER ISSUES FACE AND IT IS PRETTY CLOSE TO BEING HELD HOSTAGE BY FORD. SEATS AND CARPETING HAVE TO BE REMOVED FOR THE WIRE HARNESS TO BE ACCESSED, THIS IS A DESIGN FLAW AT BEST AS USERS CAN'T REALLY ACCESS IT SO HOW COULD THEY HARM THE SYSTEM? IT IS ABSURD THAT TO HAVE WORKING AIRBAGS IN OUR VEHICLE WE HAVE TO SPEND ANYTHING IF WE DIDN'T COMMIT ANY ERROR, NOR IS THERE ANY REAL PROTECTION IF IT WERE TO HAPPEN AGAIN. THIS IS QUITE A LARGE SAFETY CONCERN, I'VE SEEN COUNTLESS COMPLAINTS ONLINE WITH THIS ISSUE AND WAS TOLD BY THE SERVICE ADVISOR AT FORD 'WE HAVE PEOPLE COME IN FOR THIS ALL THE TIME'.
Mileage: 70,000
AIR BAG LIGHT CAME ON AROUND 58,000 MILES. GOT IT DIAGNOSED BY MAC HAIK FORD PASADENA. DEALER SAID IT WAS AN ISSUE IN THE AIRBAG WIRING HARNESS UNDER THE REAR SEATS AND FALLS UNDER TSB 16-0001. THE AIR BAGS THROUGHOUT THE CAR WILL NOT DEPLOY BECAUSE OF THIS MAJOR SAFETY ISSUE.
AIR BAG LIGHT CAME ON AND WOULD NOT SHUT OFF..WENT TO DEALER ... IT WAS DEFECTIVE WIRING PLUG UNDER 2ND ROW SEAT...$1059.00 TO REPAIR. THE AIR BAG WILL NOT WORK WITHOUT IT. THIS IS A COMMON PROBLEM WITH MANY YEARS OF FORD EXPLORER. THEY SHOULD HAVE TO PAY FOR THE REPAIR. IT IS A SAFETY PROBLEM !!!! LIGHT STAYS ON WHETHER THE CAR IS MOVING OR NOT
Mileage: 60,000
THE AIR BAG LIGHT CAME ON. AFTER DOING EXTENSIVE RESEARCH I SEE THAT THIS IS A COMMON ISSUE BECAUSE OF THE WIRING AND FAULTY CONNECTORS. AFTER WIGGLING WIRES THE LIGHT GOES OFF. IT EVENTUALLY COMES BACK ON, THEN REPEAT THE PROCESS.. THIS IS A SAFETY ISSUE BECAUSE THE AIRBAGS WILL NOT DEPLOY WITH THE LIGHT ON.
Mileage: 70,000
AIRBAG WARNING LIGHT TURNED IN AND WILL NOT TURN OFF. TOOK THE VEHICLE TO THE DEALER WHO STATED THE ISSUE IS A SHORTED CONNECTOR FOR THE REAR AND THAT THE AIRBAGS WOULD FAIL TO DEPLOY. THE LIGHT TURNS ON AS SOON AS THE VEHICLE IS STARTED AND NEVER TURNS OFF. THE LIGHT HAS BEEN ON FOR ABOUT THREE MONTHS BUT NO TECHNICIANS HAVE BEEN AVAILABLE TO FIND THE CAUSE.
Mileage: 80,000
WHEN THE 3RD ROW SEATS ARE MOVED BY THE POWER BUTTON, THE AIR BAG LIGHT ON THE DASH COMES ON. THERE IS AN ELECTRICAL SHORT.
Mileage: 98,000
AIR BAG LIGHT CONSTANTLY STAYS ON. WINDSHIELD PILLAR CAME FLYING OFF AT 70 MILES AN HOUR. *TR
Mileage: 100,000
MY AIR BAG LIGHT IS ON AND WON;T GO OFF SO I TOOK IT TO A FORD DEALERSHIP AND THEY TOLD ME THAT THE BACK AIR BAGS WIRE WERE LOOSE AND IT WOULD COST ME $600.00 TO CONNECT THEM BACK. *TR
I BOUGHT THIS VEH. IN 2016 WHEN IT HAD 17,000 MILES ON IT. WITHIN 2 WEEKS I GOT A WARNING LIGHT FOR THE AIR BAG SYSTEM. TOOK IT TO THE DEALER AND WAS ADVISED THAT THE SENSOR GIVING TROUBLE WAS IN THE SEAT BELT AIRBAG FOR THE REAR PASSENGER SEAT. I WAS REPAIRED UNDER WARRANTY FOR TECHNICAL SERVICE BULLETIN TSB-0001 PUBLISHED JANUARY, 2016. I HAVE HAD TROUBLE OFF AND ON EVER SINCE WITH THE AIRBAG WARNING LIGHT. IT WOULD STAY ON FOR A LITTLE WHILE AND THEN GO OFF. I HAD THE DEALER CHECK IT AND THEY COULD NOT FIND A PROBLEM WITHOUT THE LIGHT BEING ON. THIS WEEK IT STAYED ON SO I HAD THE DEALER CHECK IT. IT HAD THE CODE B141B WHICH WAS THE SAME CODE REPAIRED IN 2016. SINCE THE REPAIR WAS WARRANTEED FOR 12 MONTHS THE DEALER WANTS $797 TO FIX THE CURRENT ISSUE, WHICH IS THE SAME ONE FROM 2016. I VERY SELDOM USE THE BACK SEAT AS I HAVE NO CHILDREN IN MY HOUSE. I WOULD RATHER NOT SPEND THAT MONEY, SINCE I AM RETIRED, BUT IF I DON'T GET IT FIXED ALL OF THE OTHER AIR BAGS IN THE VEHICLE WILL NOT WORK. I CONFIRMED WITH A SERVICE ADVISOR THAT NONE OF THE AIRBAGS IN THE VEHICLE WOULD DEPLOY IF THAT LIGHT IS ON. I ASKED HIM IF THERE WAS A WAY TO BY-PASS IT IN THE SYSTEM SO THE LIGHT WOULD GO OFF AND HE SAID IT IS A FMVSS THAT COULD NOT BE MODIFIED AND MUST BE FIXED THE RIGHT WAY. I FEEL LIKE I AM BEING HELD HOSTAGE IN AN UNSAFE VEHICLE UNLESS I PAY THE $797 TO GET IT FIXED (AGAIN).
Mileage: 114,000
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE RODEO FORD LOCATED AT (13680 W. TEST DRIVE, GOODYEAR, AZ 85338, (623)298-3900) WHO NOTICED AND INFORMED THE CONTACT THAT THERE WAS A PINCHED WIRE UNDERNEATH THE REAR SEAT OF THE VEHICLE, WHICH WOULD CAUSE THE AIRBAG TO FAIL TO DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE HOWEVER, NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Mileage: 50,000
SLOWLY PULLING OUT OF NARROW PARKING LOT EXIT LANE, THROUGH OPENED GATE. RAPID UNEXPLAINED ACCELERATION, SEEMED TO LAUNCH CAR ACROSS ONE WAY CITY STREET INTO RESTAURANT BUILDING. PASSENGER SEAT BELT (FASTENED, LEFT BRUISES) RELEASED UPON IMPACT; PASSENGER DASH BOARD AIRBAG DID NOT DEPLOY; DRIVERS' AIRBAG WEAK. PASSENGER HOSPITALIZED FROM LOWER AIRBAG, BROKEN LEG, SEVERE LACERATION.
Mileage: 55,000
THE AIR BAG WARNING LIGHT TURNS ON FOR NO REASON
AIRBAG LIGHT STAYING ON. DEALER DIAGNOSED REAR SEAT ISSUE AND $911.00 TO REPAIR. FORD ISSUED TSB 16-0001 DUE TO IT BEING A COMMON PROBLEM. DUE TO THE HIGH COST OF REPAIR SOME CUSTOMERS DO NOT HAVE THE REPAIR COMPLETED RESULTING IN AN UNSAFE SITUATION. SINCE THIS INVOLVES AN IMPORTANT SAFETY ISSUE A MANDATORY RECALL SHOULD BE REQUIRED SO THE MANUFACTURING DEFECT CAN BE RESOLVED.
Mileage: 66,000
THE AIRBAG WARNING LIGHT CAME ON WITHOUT WARNING OR INCIDENT (NO ACCIDENT OR IMPACT, JUST STARTED MY CAR ONE DAY AND THE LIGHT STAYED ON). PER RESEARCH DONE ONLINE WITH SAME WARNING LIGHT, MAKE AND MODEL OF VEHICLE, ISSUE APPEARED TO BE WITH THE REAR/2ND ROW SEAT BELT AIRBAGS DISENGAGING AND THIS CAUSES NONE OF THE AIRBAGS TO WORK IN THE VEHICLE IN THE EVENT OF A CRASH. AT THE TIME THE LIGHT INITIALLY CAME ON I HAD ABOUT 72K MILES ON MY CAR, AND IT APPEARS THIS IS ABOUT THE SAME MILEAGE OF ALL OTHER EXPLORER OWNERS WITH THIS ISSUE. I TOOK IT IN FOR SERVICE FOR THE LIGHT AND INCURRED REPAIRS TOTALING JUST UNDER $1,000 TO HAVE THE PARTS REPLACED AND THE AIRBAGS FUNCTION AGAIN. THE FACT THAT I DID NOTHING (OTHER THAN TURN ON MY CAR WHEN IT WAS APPROACHING THE 70-75K MILEAGE MARK) TO CAUSE MALFUNCTION OF THE AIRBAGS BUT HAD TO PAY $1,000 TO FIX IT AND HAVE AIRBAGS WORK IN MY CAR IN THE EVENT OF AN ACCIDENT IS DISAPPOINTING. FORD NEEDS TO ISSUE A RECALL FOR THIS, IT'S UNACCEPTABLE TO HAVE OWNER AND PASSENGER SAFETY COMPROMISED THROUGH NO FAULT OF THE OWNER, AND HAVE TO INCUR COSTLY REPAIRS TO MAKE THIS RIGHT. I KEPT MY RECEIPTS AVAILABLE TO PROVE CAUSE AND COST OF AIRBAG LIGHT ISSUE.
Mileage: 72,000
AIRBAG SENSOR CAME ON AT ABOUT 55,000 MILES. WENT TO DEALER AND THEY PUT ON COMPUTER; TOLD IT IS TSB 16-0001. DEALER SUGGESTED TO REPLACE THE AIRBAG HARNESS, WITH CONNECTORS REPLACED FOR $963.17, B/C WARRANTY EXPIRED AT 60,000 MILES. THIS IS A SAFETY ISSUE AS NONE OF THE AIRBAGS IN THE CAR WILL DEPLOY UNLESS I PAY FORD FOR A PART THAT HAS NO MOVING PARTS. LOOKING TO SEE IF AFTERMARKET WARRANTY WILL COVER. I SEE MULTIPLE PEOPLE WITH SAME ISSUE HAVE REPORTED THIS SO THERE SHOULD BE A RECALL SINCE IT IS A SAFETY ISSUE, POTENTIALLY FOR CHILDREN.
A LIGHT ON MY INSTRUMENT CLUSTER CAME ON. IT ILLUMINATES A MAN STRAPPED IN HIS SEAT WITH A DEPLOYED AIR BAG IN FRONT OF HIM. THE LIGHT STAYS ON. ACCORDING TO ME RESEARCH, THE PROBLEM IS COMMON TO 2015 FORD EXPLORERS. THERE IS A WIRING HARNESS UNDER THE SEAT THAT HAS BEEN FRAYED BY THE MOVEMENT OF THE SEAT WHEN IT IS BEING ADJUSTED BY THE DRIVER. THE COST TO HAVE REPAIRS MADE IS ANYWHERE FROM $1000 TO $1400. I AM TOLD THAT UNTIL IT IS REPAIRED, THE AIRBAGS WILL NOT DEPLOY. THAT SEEMS TO ME LIKE AN UNNECESSARY DESIGN FLAW, AND IT CREATES A DANGEROUS CONDITION WITH THE VEHICLE. I DON'T HAVE THE MONEY TO HAVE MINE REPAIRED, SO I GUESS I'LL JUST HAVE TO BE CAREFUL AND HOPE FOR THE BEST...
Mileage: 60,000
MY AIRBAG LIGHT CAME ON AND WHEN I TOOK IT TO FORD DEALERSHIP I WAS TOLD IT IS IN THE WIRING AND ESTIMATED COST IS $1000 TO FIX MEANWHILE UNTIL I CAN AFFORD TO FIX IT I HAVE NO AIRBAGS IN MY EXPLORER NOT SAFE FOR GOING INTO WINTER AND HAVING GRANDCHILDREN IN MY SUV. *TR*JB
Mileage: 67,000
AIRBAG WARNING LIGHT CAME ON AROUND 65K MILES.
Mileage: 65,000
MY HUSBAND LOSS CONSCIOUSNESS WHILE DRIVING DUE TO UNKNOWN REASONS (MEDICAL ISSUE). HE WENT OFF THE HIGHWAY AT 65 MPH AND CRASHED INTO SEVERAL TREES. DESPITE EXTENSIVE DAMAGE TO THE FRONT END, RESULTING IN A TOTAL LOSS, THE AIRBAGS NEVER DEPLOYED. MY HUSBAND LATER EXPERIENCED POST-CONCUSSION SYMPTOMS AS DIAGNOSED BY THE HOSPITAL. INJURIES MAY HAVE BEEN PREVENTED HAD THE AIRBAGS DEPLOYED.
Mileage: 106,000
THE AIRBAG LIGHT CAME ON AND THIS IS WHAT THE CODE SAYS. RESTRAINT CONTROL MODULE SECOND ROW DRIVER SIDE INFLATABLE SEATBELT DEPLOYMENT CONTROL
Mileage: 68,000
CHECK AIRBAG LIGHT IS CONSTANTLY ON MY 2015 FORD EXPLORER. TOOK IT IN TO GET CHECKED AND THE PROBLEM IS FAULTY WIRING TO THE MIDDLE ROW SEAT BELT AIRBAGS. THE FIX ISN'T COVERED BECAUSE MY CAR IS OUT OF WARRANTY AND THE FIX IS $800. NOTHING RELATED TO THE AIRBAGS SHOULD EVER FAIL AND IF IT DOES, SHOULD BE COVERED REGARDLESS OF WARRANTY. THERE MAY NOT BE A CONCERN WITH HAVING MY REAR SEATBELT AIRBAGS NOT WORKING, BUT BECAUSE THE LIGHT IS ALWAYS ON, I HAVE NO WAY OF KNOWING IF THERE IS A FAULT WITH MY FRONT AIRBAGS. WHEN I ASKED THE DEALERSHIP IF THIS IMPACTED THE FRONT AIRBAGS, THEY COULDN'T CONFIRM NOR DENY, THEY SAID THEY DIDN'T KNOW. FORD HAS KNOWN ABOUT THIS ISSUES SINCE 2015 WHEN THEY FIRST ISSUED THEIR TECHNICAL SERVICE BULLETIN, TSB 15-0113 WHICH WAS THEN SUPERSEDED BY TSB 16-0001 IN 2016. I CALLED FORD CORPORATE CUSTOMER SERVICE LINE AND THEY REFUSED TO RECOGNIZE THIS IS A SAFETY ITEM THAT SHOULD BE COVERED
Mileage: 63,000
DTC B141B, AIR BAG LIGHT INTERMITTINGLY COMES ON. THIS ISSUE WAS REPORTED 2X WHILE UNDER WARRANTY BUT BY THE TIME I WOULD DROP AT DEALER FOR REPAIRS THE LIGHT WOULD RESET SO THEY COULDN'T SEE ISSUE. AFTER WARRANTY EXPIRED THE LIGHT CAME ON MORE OFTEN, AND TODAY THEY WERE ABLE TO SEE INDICATOR AND GET DTC. SINCE IT IS OUT OF WARRANTY NOW, IT WILL COST ME $750 TO GET MY AIR BAGS FIXED. I QUESTIONED WHY IT CANT BE FIXED BECAUSE IT WAS REPORTED 2X WHILE UNDER WARRANTY. IT IS ALMOST LIKE THEY DIDNT TRY TO FIND PROBLEM UNTIL AFTER WARRANTY EXPIRED. NOW I DON'T HAVE WORKING AIRBAGS ON AN EXPENSIVE FORD EXPLORER SPORT. THIS IS MAKING ME CONCERNED IF FORD HAS POOR WIRING HARNESSES BECAUSE THESE VEHICLES HAVE SO MANY ELECTRONIC COMPONENTS. GUESS I'M SOL. I WILL TRY TO REPLACE THIS SUB PAR WIRING MYSELF TOMORROW.
Mileage: 61,149
AIRBAG LIGHT CAME ON AFTER THE CHILDREN GOT BUCKLED INTO THE SECOND-ROW SEAT. UPON GOING TO THE DEALERSHIP TO FIND THE PROBLEM, WE WERE TOLD THAT IT WILL COST OVER $800 TO REPAIR THE SEATBELT AIRBAG CONNECTIONS! SEARCHING ONLINE I FOUND THAT THERE WAS A SERVICE BULLETIN THAT WAS ISSUED BACK IN 2015, BUT IT DOES NOT SEEM THAT A RECALL HAS BEEN ISSUED. THIS SEEMS LIKE A PROBLEM THAT IS BEING EXPERIENCED BY MANY VEHICLES AND I WANTED TO POINT IT OUT TO BE CONSIDERED FOR A RECALL. FORD EXPLORER 2014-2016: BULLETIN INFORMATION INVOLVING VEHICLES EQUIPPED WITH SECOND ROW INFLATABLE SEAT BELTS MAY EXHIBIT AN AIRBAG WARNING LIGHT ILLUMINATED WITH DTC B141B AND B141C.
Mileage: 27,000
AN AIRBAG SENSOR LIGHT CAME ON WHILE CAR WAS STATIONARY. DEALER SAID THERE IS A WIRING PROBLEM UNDERNEATH REAR SEATS, AND WAS UNSURE IF AIRBAGS WOULD FUNCTION PROPERLY DUE TO THE ISSUE. DEALER WAS UNSURE WHAT COULD HAVE CAUSED ISSUE. THIS APPEARS TO BE A SAFETY ISSUE, AND A QUICK GOOGLE SEARCH SHOWS THAT OTHER 2015 FORD EXPLORER OWNERS ARE HAVING SIMILAR ISSUES.
Mileage: 49,000
FAULTY AIRBAG SENSOR, DEALER REPAIRS ARE NOT GUARANTEED AND THE PROBLEM IS NOT REPAIRABLE UNDER WARRANTY. CURRENTLY THE VEHICLE HAS 86728 MILES. VEHICLE WAS STATIONARY WHEN IT FIRST CAME ON.
Mileage: 86,728
ON-GOING AIRBAG WARNING LIGHT ISSUE FOR 2 YEARS (AMBER LIGHT ON DASHBOARD). THE ISSUE STARTED IN AUGUST, 2017 AT ABOUT 38K MILES AND IS STILL HAPPENING AT ABOUT 55K MILES. FORD DEALERSHIP ATTEMPTED TO REPAIR THE SAME ISSUE 7 TIMES BUT THE LIGHT IS BACK ON 8TH TIME. CONTACTING MANUFACTURER DIRECTLY WAS USELESS AS THEY JUST TELL ME TO TAKE THE VEHICLE TO DEALERSHIP FOR REPAIR AND THAT NO OTHER OPTION IS AVAILABLE.
AIRBAG WARNING LIGHT STAYS ON ALL OF THE TIME ON 2015 FORD EXPLORER. FORD DEALERSHIP IN CHESTERFIELD, MO INDICATED THE ENTIRE WIRING HARNESS HAD TO BE REPLACED AT A COST OF $1600. THEY HAD SEEN THIS PROBLEM BEFORE. SERVICE PERSON INDICATED THAT AIR BAGS MAY NOT DEPLOY IF IN AN ACCIDENT WHEN AIRBAG WARNING LIGHT IS ON. DUE TO THE FUNDAMENTAL SAFETY ISSUE WITH A HARDWARE FLAW (NOT WEAR AND TEAR), I BELIEVE THERE SHOULD BE A RECALL DUE TO THE RISK TO PUBLIC SAFETY.
Mileage: 70,000
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.
Mileage: 75,000
CAPTAINS CHAIR BEHIND THE DRIVER'S SEAT, SEATBELT WOULD NO LONGER CONNECT. SEATBELT RECEPTACLE HAD TO BE REPLACED, NOW AIRBAG LIGHT IS ON AT ALL TIMES.
Mileage: 74,000
AIRBAG SENSOR CAME ON AT ABOUT 66,000 MILES. DISREGARDED FOR A WHILE, AS I WAS ON A LONG TRIP. WENT TO DEALER AND THEY PUT ON COMPUTER; DIAGNOSIS CODES ARE DTC B141B AND B141C. DEALER SUGGESTED TO REPLACE THE AIRBAG HARNESS, WITH CONNECTORS REPLACED FOR $963.17, B/C WARRANTY CONVENIENTLY EXPIRED AT 60,000 MILES. THIS IS A SAFETY ISSUE AS NONE OF THE AIRBAGS IN THE CAR WILL DEPLOY UNLESS I PAY FORD RANSOM FOR A PART THAT HAS NO MOVING PARTS. I SEE MULTIPLE PEOPLE WITH SAME ISSUE SO THERE SHOULD BE A RECALL.
Mileage: 66,000
THE AIRBAG WIRING HARNESS IS FAULTY, CAUSING NO AIR BAGS. THE PART TO REPAIR HAS BEEN ON BACK ORDER DUE TO HIGH DEMAND. MY VEHICLE HAS BEEN WITHOUT AIRBAG SYSTEM THREE WEEKS WITH ANOTHER TWO WEEKS TO WAIT FOR PART TO ARRIVE.THE PROBLEM BEGUN BEING ADDRESSED IN OCTOBER 2018 AND HAS CONTINUED. PART OF WIRING HARNESS WAS REPLACED. TOLD IT WAS GOOD TO GO AND TWO WEEKS LATER NO AIRBAGS. SCARY TO HAVE NO AIRBAGS WITH CHILDREN IN CAR. DEALER SAID, BUT YOU STILL HAVE SEATBELTS......
REAR AIRBAG LIGHT KEEPS COMING ON, EVEN AFTER DEALER REPAIRED TWICE. NOW NOT UNDER WARRANTY. NO ACCIDENT!
AIRBAG INDICATOR LIGHT CAME ON. GOES OFF INTERMITTENTLY BUT IS ON MORE THAN IT IS OFF. TOOK VEHICLE TO DEALERSHIP. THEY RAN THE CODES AND INDICATED IT WAS A SHORT IN THE WIRING HARNESS UNDER BOTH LEFT AND RIGHT PASSENGER SEATS IN THE SECOND ROW. THE DEALER INDICATED THAT WITHOUT REPAIR IT WAS POSSIBLE THE ENTIRE AIRBAG SYSTEM WOULD NOT FUNCTION PROPERLY.
Mileage: 65,000
MY AIRBAG LIGHT USE TO COME ON AND STAY ON FOR A FEW WEEKS. NOT THE AIRBAG LIGHT STAYS ON 24/7. THE DEALERSHIP WON'T LOOK AT IT FOR FREE SINCE SUV HAS 68,000 MILES ON IT. IT HAS BEEN AN ISSUE FOR OVER TWO YEARS. MY 2015 ISN'T PART OF THE RECALL BUT NEEDS TO BE.
Mileage: 58,000
I OWN A 2015 FORD EXPLORER. WHILE DRIVING MY AIRBAG LIGHT IS CONTINUOUSLY ON AND FROM WHAT I UNDERSTAND THE AIRBAGS WILL NOT DEPLOY. THIS CAUSES ME CONCERN NOT ONLY FOR MY OWN SAFETY BUT FOR MY CHILDREN'S SAFETY. MY VEHICLE IS CURRENTLY WITH STIVERS FORD IN WAUKEE, IA, WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS FOR THE SECOND ROW DRIVER SIDE INFLATABLE SEAT BELT DEPLOYMENT CONTROL FAILED AND NEEDS TO BE REPLACED. I AM REPLACING AS I FEEL I NEED TO FOR MY FAMILIES AND I SAFETY, BUT IT IS VERY EXPENSIVE. IT IS NOT COVERED UNDER WARRANTY, BUT SHOULD BE CONSIDERED A RECALL BECAUSE THERE IS NO WEAR AND TEAR. THERE IS FAULTY WIRING. THE APPROXIMATE FAILURE MILEAGE OF MY CAR IS 52,000.
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT WAS CONCERNED FOR HIS SAFETY. THE VEHICLE WAS TAKEN TO CIOCCA FORD OF QUAKERTOWN (LOCATED AT 321 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-8600) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS FOR THE SECOND ROW DRIVER SIDE INFLATABLE SEAT BELT DEPLOYMENT CONTROL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-17203222. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Mileage: 61,000
AIRBAG WARNING LIGHT ON. BECAUSE OF THIS AIRBAGS WERE DISABLED. TOOK TO DEALER FOR EVALUATION. THEY TOLD ME WAS NOT DUE TO ABUSE, WEAR, OR ACCIDENT. WAS TOLD THAT THEY HAD TO REROUTE WIRING PATH FROM FACTORY. THEN THEY CHARGED ME $332
Mileage: 52,898
I'VE RECENTLY NOTICED MY AIRBAG LIGHT ON IN MY VEHICLE DASHBOARD. I RAN A SCAN TOOL BUT NOTHING IS BEING PICKED UP BY THE SCANNER. NOT SURE WHAT I NEED TO DO NEXT. I'VE ONLY OWNED THE VEHICLE FOR A FEW MONTHS NOW. ITS USED BUT DOESNT LOOK LIKE ITS BEEN IN ANY ACCIDENTS. I DID JUST HAVE MY CAR CLEANED AT A CAR WASH AND THEY CLEANED OUT THE CAR. I WONDER IF THEY HIT THE WIRING UNDER THE SEATS TRYING TO CLEAN THE 3RD ROW SEATING AREA?
WAS DRIVING AND THE STEER WELL BECAME LOCK COULDN'T TURN THE WHEEL, TRIED TO PUMP THE BRAKES AND THEY DIDN'T CATCH. END UP DRIVING RIGHT INTO A POLE AND THE AIRBAGS DIDN'T DEPLOY WITH EVERYONE HITTING THEIR HEADS AND KIDS GETTING CONCUSSIONS.
Mileage: 49,000
TAKATA RECALL INVOLVING VEHICLES IN SOUTHERN FLORIDA FOR A SIMILAR FORD VEHICLE
AIRBAG LIGHT COMES ON & STAYS ON FROM TIME TO TIME, THIS HAS BEEN HAPPENING ON & OFF FOR ABOUT THE LAST 10 MONTHS. TOO MY VEHICLE IN FOR THIS ISSUE TO BE CHECKED A COUPLE TIMES BUT SINCE THE LIGHT WENT OFF TECH WAS UNABLE TO DIAGNOSE PROBLEM. FINALLY YESTERDAY I WAS ABLE TO GET MY VEHICLE TO THE DEALERSHIP WHILE THE LIGHT WAS STILL ON. I AM STILL IN MY EXTENDED WARRANTY PERIOD 5YR/60,000 MILES BUT APPARENTLY WHATEVER REPAIR MY SYSTEM NEEDS TO FUNCTION PROPERLY IS NOT COVERED EVEN THOUGH THE MANUAL STATES THAT MY VEHICLES SAFETY BELTS & AIRBAG SYSTEM ARE COVERED FOR AN EXTENDED SAFETY RESTRAINT COVERAGE PERIOD. THIS IS A SERIOUS SAFETY CONCERN & FROM WHAT I'VE RESEARCHED THIS IS A KNOWN ISSUE BY FORD. IF I DON'T PAY $800 MY AIRBAGS WILL NOT DEPLOY IN THE VENT I HAD AN ACCIDENT
Mileage: 49,000
AIR BAG INDICATOR LIGHT STAYS ON.
Mileage: 32,100
THE AIRBAG LIGHT CAME ON WHILE DRIVING AND REMAINED ON (STATIONARY AND IN ALL DRIVING CONDITIONS) AT ABOUT 61,000 MILES WHILE ON A ROAD TRIP. THE CAR WAS TAKEN TO GRAPEVINE FORD IN GRAPEVINE, TX AT 62,654 TO BE DIAGNOSED. THE CAUSE WAS SECOND ROW OPEN HARNESS WITH CODES B141B AND B141C. CHECK OASIS FOUND TSB #16-001, APPLIED TO REPAIR. PER TSB, REPOSITIONED HARNESS AND REPLACED CONNECTORS. PER TSB, CLEARED CODES. THE REPAIRS WERE COVERED UNDER CPO WARRANTY WITH $100 DEDUCTIBLE.
Mileage: 61,000
AIRBAG INDICATOR LIGHT ILLUMINATED WHEN OPERATING VEHICLE. DEALER INDICATED THAT IT IS A WIRING CONNECTOR PROBLEM, BUT NOT COVERED UNDER BASIC EXTENDED WARRANTY. KNOWN ISSUE WITH A TSB 16-0001 ISSUED TO FIX PROBLEM. THIS SHOULD BE AN CONSIDERED AS A RECALL AS A SAFETY ISSUE AS IT IS NOT A "WEAR & TEAR" SITUATION.
Mileage: 66,000
"AIRBAG RECALL "THE AIRBAG INDICATOR LIGHT CAME WHEN I PUT THE KEY IN THE IGNITION TO START VEHICLE ABOUT TWO DAYS AGO.
Mileage: 44,164
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHEN THE CHILD SAFETY SEAT WAS PLACED IN THE MIDDLE ROW SEAT ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FRONTIER FORD, 3701 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) AND WAS INFORMED THAT THERE WOULD BE A DIAGNOSTIC FEE FOR THE SERVICE. THE CONTACT DECLINED TO PAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 33,000.
Mileage: 33,000
AIRBAG RESTRAINT SYSTEM WARNING LIGHT STAYS ON ALL THE TIME. FORD SHOULD BE AWARE OF THIS PROBLEMS DUE TO COMPLAINTS LISTED ON SEVERAL WEBSITES AND SERVICE VISITS. PROBLEMS WITH THE INFLATABLE SEAT BELT CONNECTERS AND AIRBAG CONNECTERS. THIS CAUSES THE SAFETY RESTRAINT SYSTEM MALFUNCTION.
THE AIRBAG WARNING LIGHT HAS BEEN ILLUMINATING INTERMITTENTLY OVER THE LAST YEAR OR SO. I TOOK MY VEHICLE TO KEN GRODY FORD ON SEPTEMBER 26, 2017 AND ASKED THEM TO LOOK AT IT BUT WAS TOLD THAT THEY COULDN'T FIND ANYTHING WRONG. THE LIGHT NOW IS ON ALL OF THE TIME. I RAN A VEHICLE HEALTH REPORT AND IT INDICATED "RESTRAINTS & DRIVER ASSISTANCE - URGENT SERVICE REQUIRED! - INDICATES AN ISSUE WITH THE SUPPLEMENTARY RESTRAINT SYSTEM WHICH INCLUDES THE AIR BAGS AND SEAT BELT BUCKLE PRETENSIONERS"
Mileage: 18,000
THE AIRBAG LIGHT IS ON AGAIN. I HAD THIS IN FOR SERVICE ON 1/31/17 WITH 31,455. NOW THE LIGHT IS ON AGAIN. FROM WHAT I UNDERSTAND MY AIRBAGS WILL NOT WORK.
Mileage: 42,000
I STARTED WITH HEADACHES ,AND ALWAYS NASSAU, ALWAYS. TIRED ,WHEN I PUSH ON THE ACCELERATOR I SMELLED FUMES COMING OUT OF MY A/C ..I WAS DRIVING WIDE AWAKE ON 95 NORTH ,PROCESSING TO GO HOME .I WAS IN ORANGEBURG S.C.I HAD BEEN TALKING THROUGH MY RADIO CONNECTED BLUETOOTH, I HAD A LITTLE OVER A HOUR TO GO .A DEER .MY AIRBAGS ON THE DRIVER SIDE DEPLOYED BUT NOT THE PASSENGERS .AND THEY DID NOT STAY UP TO LONG ,A GODLY SMELL WAS COMING FROM MY CAR,.EVERYTHING LOOKED HAZY ,I GOT OUT OF MY CAR ,CALLED 911 ,I DID NOT GO TO HOSPITOL TIL NEXT DAY ,ALL I DID WAS SLEEP WAITING IN THE WAITING ROOM TO BE SEEN.I HAD X RAYS ALL KINDS OF TESTS DONE .I WAS HURTING PRETTY BAD .I STILL GET HEADACHES TIL THIS DAY .MY LUNGS HURT TOO .I'M SURE I HAVE BEEN POSITIONED BY CARBON MONOXIDE..EVERYTIME I DRIVE MY CAR ,I WOULD GET A HEADACHE NASSAU AND VERY VERY SLEEPY TIRED .MY MEMORY WAS NOT GOOD THEN EIETHER ,I STILL FORGET THINGS TIL THIS DAY ..
Mileage: 29,789
AIRBAG LIGHT HAS COME ON FOR THE SECOND TIME. THE VEHICLE IS CURRENTLY AT APPROXI MATELY 62,000 MILES. THE PREVIOUS TIME THE AIRBAG CAME ON WAS FOR DEFECTIVE SEATBELTS WITH THE AIRBAGS IN PASSENGER COMPARTMENT. ALSO, A SMELL OF SULFUR IS COMING FROM THE AIR VENTS WHEN THE AIR CONDITIONING IS ON. THE SMELL IS STRONGEST WHEN THE CAR IS STATIONARY. WHEN THE CAR IS TRAVELING AT HIGHWAY SPEEDS WITHOUT A/C ON, THERE IS NO ODOR.
Mileage: 61,500
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. AFTER OPERATING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AUTONATION FORD (8252 S BROADWAY, LITTLETON, CO 80122), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. ...UPDATED 11/15/17 *BF UPDATED 9/7/18*JB
Mileage: 63,000
AIRBAG LIGHT STAYS ON AND WON'T GO OFF
TL* THE CONTACT OWNED A 2015 FORD EXPLORER. WHILE DRIVING LOW SPEEDS, THE CONTACT LOST CONSCIOUSNESS WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A MAILBOX. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE FACE, CHEST, AND LEFT ARM. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. PRIOR TO THE CRASH, THE CONTACT'S WIFE EXPERIENCED REALLY BAD HEADACHES. THE LOCAL DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,400. ..UPDATED 08/03/17 *BF *TR
Mileage: 28,400
TL* THE CONTACT OWNED A 2015 FORD EXPLORER. WHILE DRIVING 25 MPH, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 16,000.
Mileage: 16,000
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND RESET THE WARNING LAMP. THE FAILURE RECURRED IMMEDIATELY AFTER LEAVING THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000.
Mileage: 10,000
KEEPS HAVING CHECK ENGINE LIGHT COME ON, ALSO KEEPS HAVING AIBAG DEACTIVATED SIGNAL COME ON INSTRUMENT PANEL. ALSO, KEEPS HAVING ISSUES WHERE WINDOWS WON'T GO UP OR DOWN EVEN WHEN PUSHING ANY OF BUTTONS. KEEPS HAVING PROBLEMS WITH WIPERS NOT WANTING TO WORK TOO. (ALL THESE THINGS ARE NOT CONSISTENTLY ON OR HAPPENING. THEY HAPPEN DAILY AT ANY GIVEN TIME) 2ND ROW CAPTAIN SEAT THE PUSH BUTTON WON'T WORK ON FOLDING THE SEAT. NAVIGATION SYSTEM KEEPS HAVING ISSUES OF NOT WANTING TO PROPERLY WORK OR SAYS NO NAVIGATION CARD WHEN THERE IS ONE THERE. ALSO, RADIO HAS NOT WANTED TO WORK; THE WHOLE SYSTEM ENT, NAV, PHONE, CLIMATE WOULDN'T WORK. THERE HAS BEEN FEW TIMES SMELL SOMETHING BURNING COMING THROUGH VENTS. HAVE TRIED DOING THE OWNER REPORT WITH FORD LIKE OWNERS SUPPOSE TO BE ABLE TO DO. HAVE NOT BEEN ABLE TO EVER GET A READING, OR A DIAGNOSIS. HAVE HAD IT TO DEALERSHIP 3 TIMES STILL ISSUES. ALL THESE ISSUES HAPPEN NO MATTER WHAT TEMPERATURE IS OUTSIDE, NO MATTER WHETHER DRIVING OR SITTING STILL. TO TRY GET THINGS WORKING RIGHT HAVE PULLED OVER TO TURN OFF VEHICLE AND BACK ON SEVERAL TIMES TO TRY GET THINGS WORKING PROPERLY. IT ISN'T SAFE TO DRIVE IN SOUTH GEORGIA OR IN FLORIDA IN DOWN POUR OF RAIN WHEN DON'T HAVE WORKING WIPERS!!! IT ISN'T REASSURING ABOUT DEACTIVATED AIRGBAG SIGNAL ON THE INSTRUMENT PANEL. DEFINETLY AGGREGATING CONSIDERING WE JUST PURCHASED THIS 6 MONTHS AGO! (WE HAVE 13 DIFFERENT VIDEO FOOTAGE TO ALL THIS FOR PROOF THAT WE 'VE SHOWN DEALERSHIP, AND SERVICE DEPARTMENT; VIDEOS TO BIG FOR HERE)
Mileage: 17,000
AIR BAG LIGHT CAME ON THE NEXT DAY AFTER I PURCHASED A NEW VEHICLE. THIS IS A SAFETY ISSUE SINCE THE AIR BAG WILL NOT DEPLOY WHEN THE AIR BAG LIGHT IS ON.
Mileage: 150