2016 FORD EXPLORER Problems & Recalls

While driving the crankcase sensor malfunctioned and caused my vehicle to stall without warning, this is a safety issue because of you are driving at highway speeds this will prevent the vehicle from being controlled properly to get to the side of the road. This sensor does not give any engine codes...

Leather dash has peeled back. Have found from other owners this is a common problem.

Leather dash is coming unglued near windshield and retracting towards front of dash. This is exposing a white underliner near the windshield and causing a severe glare on windshield. This condition significantly reduces visibility which is a high risk safety concern I have researched and several o...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger's side exterior B-pillar trim detached and flew off. The vehicle was taken to the dealer; however, the contact was informed that the parts were not available to repair the vehicle. The...

The contact owns a 2016 Ford Explorer. The contact stated that the front windshield A-pillar trim had detached. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact's mother was concerned about driving the vehicle. The local dealer...

Mileage: 35,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure). The contact stated that the driver's side B-pillar trim was missing. The contact was unaware of when the part had detached from the vehicle. The contact called a local dealer sev...

Mileage: 64,000

See attached document for complaint. Recall Notices 25S53, 21B11, 21N01, 24S02 Nothing I can do about the attached recall notice Prior ownership/staff cancelled both appointments when I showed up 15 minutes prior to appointment. A mailer brochure & email for at home visit “new service” 2023 w...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that while driv...

Mileage: 115,000

The contact owns a 2016 Ford Explorer. The contact stated that the trim on the B-pillar on the driver's side had started to loosen, and that the trim on the A-pillar on the passenger’s side was loose. The contact used duct tape to secure the trim pieces to the pillars. The contact had received not...

Mileage: 80,000

The display screen keeps rebooting and not available. Its a safety issue as the backup camera is not available for sometimes up to 10 minutes

Backup camera is cloudy/foggy. Brought it to ford service department attention in regards to Issue Date 2022-08-26 Campaign 22S51/22V644 Per Fullerton Ford, they would not participate. I feel this is a visability issue when backing up and would like Ford to also consider 2016 ford Explorer in this ...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front driver's side B-Pillar trim detached. The vehicle was taken to the dealer; however, the contact was informed that the part was not available to repair the vehicle. The contact received not...

Mileage: 83,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The vehicle was taken to the dealer, where it was inspected, and the contact was informed that the recall repair was needed; however, the part to do the recall repair was not yet...

Mileage: 41,537

the exterior A-piller trim part is missing, having already detached. I have called Ford 3 times and the customer service once. They keep saying for the last year that the parts are not available. they will not take responsibility to get this fixed. If the other one falls off it could cause other ...

Recall ford # 21S22 roof rack cap. I called ford and reported that the roof rack cap has broken off. They stated that recall for my vehicle has been completed and closed. If the issue is still happening after the recall has been established even if it has been repaired, why is it still not covered ...

The contact owns a 2016 Ford Explorer. The contact was notified of NHTSA Campaign Number: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available....

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving approximately 65-70 MPH, the passenger's sid...

Mileage: 57,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at 65 MPH, the passenger's side B-pillar detached from the vehicle. The loc...

Mileage: 146,721

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that while driving approximately 45 MPH, the passenger’s side trim panel separated from the vehicl...

Mileage: 91,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was an abnormal, windy sound coming from the front windshield. The vehicle was taken to the dealer, and the contact was informed that parts were not available to repair the vehicle. The vehicl...

Gas filler neck is loose, making it difficult to fill the gas tank without spillage. I don't recall how long this has been an issue, but it has been a problem for multiple years. There have been no incidents that preceded this problem.

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 65 MPH, there was a loud tapping sound on the passenger’s side windshield. The contact stopped on the highway to check and saw that the passenger’s side A-pillar trim was loose at the top of the strip and ...

Mileage: 64,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at 80 MPH, the passenger's side A-pillar trim detached from the vehicle. Th...

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, parts to do the recall repairs were not yet available. The contact stated while driving at an undisclosed speed, the passenger's side A-pilla...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the passenger's side windshield exterior A-pillar trim was...

Mileage: 97,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). However, the parts to do the recall repairs were not yet available. The contact stated that while driving approximately 60 - 65 MPH, the driver's side...

Mileage: 52,000

The contact owns a 2016 Ford Explorer. The contact stated that the A-pillar trim on the passenger’s side was missing. The contact was not aware of when the trim piece had detached from the vehicle. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure); in early 2024...

Mileage: 111,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). However, the parts to do the recall repairs were not yet available. The contact stated that while driving at 60 MPH, the driver's side A-pillar trim d...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the windshield exterior A-pillar trims had become loosened, and the contact used black d...

Mileage: 115,000

When driving my Explorer feels like the gear is stuck making the vehicle jerk. Very loud at start up from fan. I have taken it to get the code read, I think it stated transmission needed to get checked.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger's side windshield exterior A-pillar trim started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair...

Mileage: 171,992

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for th...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the front passenger's side windshield exterior A-pillar trim had become loosened, and the...

Mileage: 85,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the driver's side and passenger's side windshield exter...

Mileage: 50,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the passenger's side windshield exterior A-pillar trim had detac...

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that while driving at various speeds, the contact noticed rattling sounds and windy sounds coming from the driver's side and passen...

Mileage: 30,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated while driving 50 MPH, the driver's side windshield exterior A-p...

The contact owns a 2016 Ford Explorer. The contact received a recall notification NHTSA Campaign Number: 24V031000 (Structure). The contact stated while driving at an undisclosed speed, a windshield exterior A-pillar trim detached and was flapping in the wind. The vehicle was taken to an unknown dea...

Mileage: 113,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 65 MPH, there was an abnormal rattling sound coming from the passenger’s side near the windshield. The contact then observed that the A-pillar trim had detached and blown off the vehicle by the slipstream. T...

Mileage: 85,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st...

The windshield trim on my car is missing. There is a recall on this but there is no remedy yet. With this not being fixed it is causing a safety issue with our car as well as allowing our car to flood inside when it rains. I have contacted Ford and they told me unfortunately there was nothing they c...

I called ford about this recall in December of last year. The dealer in Chico CA. I submitted a request to get it done and they keep saying ford isn’t making them yet. I lost my piller and my car looks ugly an I just want it fixed

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, the passenger's side door B-pillar trim separated and flew off the ...

I want to escalate the recall that Ford has on my 2016 Ford Explorer A-pillars. This recall was issued on January 2024, almost 2 years ago. Is Ford going to fix these problems or not. They also have a recall for the B-Pillars from May 2025. Please advise when they are going to find a fix.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that while driving approximately 60-65 MPH on a four-lane highway, there was an abnormal cracking sound coming from the vehicle. T...

Mileage: 167,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure). The contact stated that while driving at an undisclosed speed, there was a popping sound coming from the passenger’s side door. The vehicle was stopped, and the contact observ...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on the driver’s side windshield began to detach. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts...

Mileage: 176,000

See attached document for complaint.

The contact owns a 2016 Ford Explorer. The contact stated that while his grandmother was driving and decelerating, the rear passenger’s side suspension suddenly failed, rendering the vehicle undrivable. The vehicle was towed to the local dealer, who determined that the rear passenger’s side tow ...

Mileage: 143,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the m...

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). However, the parts to do the recall repairs were not yet available. The contact stated that while driving at 60 MPH, the passenger's side A-pillar tri...

Mileage: 83,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE). However, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for th...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 35 MPH, the steering wheel became difficult to turn to the left or to the right. The contact stopped and turned the vehicle off and restarted the vehicle, and the power steering functionality returned. The ...

Mileage: 79,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V3470000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactu...

When accelerating more rapidly (like getting on interstate), a burning smell will enter the cabin. It is not noticed at low speeds, nor when acceleration to high speeds happens gradually. The smell is strong and lingers for about one minute.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The vehicle was taken to the dealer. The vehicle was inspected, and the contact was informed that the passenger's side exterior A-pillar trim was fractured and was removed by the...

Mileage: 45,000

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V031000 (Structure); however, the repair failed to prevent the failure shortly after the vehicle was repaired. The contact stated that while driving at various speeds, there was an ...

Mileage: 119,000

The contact’s husband owns a 2016 Ford Explorer. The owner received notification of NHTSA Campaign Number: 25V347000 (Structure). The contact stated that while driving at an undisclosed speed, her and her husband observed that the driver’s door trim had partially detached. The vehicle was steere...

The contact's husband owns a 2016 Ford Explorer. The owner received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving approximately 65 MPH, there was an abnormal pounding and whistling sound coming from the windshield. The vehicle was pulled over to ...

Mileage: 65

The contact owns a 2016 Ford Explorer. The contact stated that while reversing, the back-over prevention camera screen was distorted. In addition, the contact stated that the screen image was wavy and had several colors. The dealer was made aware of the failure. The contact was informed of an unknow...

Mileage: 107,929

The rear camera is compromised because water gets inside and is blocking the view of the camera. You are unable to use the rear backup camera because the view is completely blocked or blurred by the water or moisture that is able to get in.

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 65 MPH, the passenger’s side A-pillar trim blew off the vehicle. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure); over a year ago and the parts were not available to rep...

Mileage: 115,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 21V316000 (STRUCTURE), 24V031000 (STRUCTURE), and 25V347000 (STRUCTURE). However, the parts to do the recall repairs were not yet available. The contact stated that while the vehicle was parked, the ...

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 21V316000 (STRUCTURE), 24V031000 (STRUCTURE), and 25V347000 (STRUCTURE). However, the parts to do the recall repairs were not yet available. The contact stated that while the vehicle was parked, the ...

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle was involved in a crash in 2024 that damaged the A-pillars. The contact stated that the A-pillar trims were replaced with an aftermarket part by the Auto Body shop that repaired the vehicle. The contact called the dealer and ...

Mileage: 50,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side and passenger's side windshield exterior A-pillar trims were loose. The...

Mileage: 114,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving in traffic, a trim piece detached from the vehicle. The TPMS and check engine warning light were illuminated. The dealer sent a tech to the contact’s place of employment, but the tech was unable to complete the recall rep...

The contact owns a 2016 Ford Explorer. The contact stated that while driving in traffic, a trim piece detached from the vehicle. The TPMS and check engine warning light were illuminated. The dealer sent a tech to the contact’s place of employment, but the tech was unable to complete the recall rep...

The contact owns a 2016 Ford Explorer. The contact stated that while driving in traffic, a trim piece detached from the vehicle. The TPMS and check engine warning light were illuminated. The dealer sent a tech to the contact’s place of employment, but the tech was unable to complete the recall rep...

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 25V347000 (STRUCTURE) and 24V031000 (STRUCTURE); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for t...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for ...

Coolant intrusion in the cylinder walls

Left side roof rack chrome cover came off on the freeway with no warning. It could have flown into other cars. Haven't taken to dealer yet. No inspection, the part is gone, run over by other vehicles. No symptoms prior to failure.

Torque converter issue causes shuddered, can cause driver to unexpectedly adjust speed rapidly.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the passenger’s side A-pillar trim detached. The...

Mileage: 85,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE); however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a...

Mileage: 90,000

Both an and b pillars are junk and dealer inspected a pillars and said they were fine? And there’s no remedy for the b ones which is annoying. My car shakes bc of a transmission shutter at 100k miles it’s not bad but why is jt going on? And wind noise because of the pillars I’m hoping? Needing...

Both an and b pillars are junk and dealer inspected a pillars and said they were fine? And there’s no remedy for the b ones which is annoying. My car shakes bc of a transmission shutter at 100k miles it’s not bad but why is jt going on? And wind noise because of the pillars I’m hoping? Needing...

The contact owns a 2016 Ford Explorer. The contact stated that the driver's and passenger’s side A-pillar trims were loose. The contact used tape to secure both trim pieces from being blown off the vehicle. The contact called a local dealer several times and was advised that parts were not yet ava...

Mileage: 109,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 70 MPH, the driver's side A-pillar trim detached...

Intermittently, the vehicle's backup camera displays a blank (black) image when the vehicle is placed in reverse. The issue resolves its self by turning the vehicle off and back on.

The car had ongoing issues with a warning sensor that stated Steering Fault - Service Now. There was also a clinking noise when driving straight and then turning right. Took car to dealer repair show and they ran a diagnosis report (I assume they did). It was reported that it was an internal fault...

We have been calling and trying to get this recall take care of. Every time we call they never have the parts and "will let us know". Its getting frustrating getting these notices from different sources and not being able to take care of it. Please help us to get this done by directing us to a repai...

The contact owns a 2016 Ford Explorer. The contact stated that while driving in the rain, water leaked inside the vehicle from the dome light. No warning lights were illuminated. The contact stated that the moonroof failed to function as intended and was no longer able to be opened. The contact stat...

Mileage: 153,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving in the rain, water leaked inside the vehicle from the dome light. No warning lights were illuminated. The contact stated that the moonroof failed to function as intended and was no longer able to be opened. The contact stat...

Mileage: 153,000

I went to the dealer, Parsons Ford. The pillar b even has the weather stripping from recall is even detaching. Which they saw and stated its part of the recall. No recommendations to fox it. They said no parts or remedy at this time. Today when driving I heard noise and looked over. Saw the str...

Both my A pillars have ripped off on the highway. Called Ford Service center and they continue to say there are no parts available. Most recent incident was on [XXX], when my passenger side ripped off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 50 MPH, the front passenger’s side A-pillar trim detached. ...

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving 70 MPH, the vehicle unintendedly started to decelerate. Additionally, while depressing the accelerator pedal, the brakes unintendedly engaged. The “Scheduled Maintenance” light was illuminated. The contact pulled over t...

Mileage: 136,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving 70 MPH, the vehicle unintendedly started to decelerate. Additionally, while depressing the accelerator pedal, the brakes unintendedly engaged. The “Scheduled Maintenance” light was illuminated. The contact pulled over t...

Mileage: 136,000

Dear NHTSA, I am submitting a formal safety complaint regarding my 2016 Ford Explorer (VIN: [XXX] .) Build Date: (08/15.), Mileage (115,262.). My vehicle has experienced a steering rack failure, which poses a serious risk of loss of steering control. I am aware of multiple recalls (such as 20v-675...

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 65 MPH, the driver's side A-pillar trim was blown off the vehicle by the slipstream. The contact had not taken the vehicle to a local dealer or independent mechanic. The contact called the local dealer to dete...

Mileage: 104,000

air bag light illumination on occasion, ford confirmed and suggested $1000 repair. seems like a safety issue that is a manufacturer defect. vehicle has been maintained and rear seat rarely used.

See attached document for complaint.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The cont...

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, parts to do the recall repairs were not yet available. The contact stated that the driver's and passenger's side windshield exterior A-pillar...

Mileage: 87,295

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE); however, parts to do the recall repairs were not yet available. The contact stated that while driving 40 MPH, the front passenger’s side A-pillar tr...

Mileage: 142,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, the vehicle vibrated, and there was an abnormal knocking sound coming from the transmission. In addition, the vehicle drove roughly while the transmission was downshifting, and the vehicle failed to accel...

Mileage: 100,000

There are 2 active recalls for this VIN, both related to pillar body parts. The A-pillar recall was issued in January of 2024. The B-Pillar recall was issued in May of this year. Neither recall has been able to be addressed. Gray-Daniels Ford in Brandon, MS continually states that Ford has not i...

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that water was leaking onto the passenger’s side floorboard and passenger’s side door, causing an electrical short with the win...

Mileage: 86,800

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that water was leaking onto the passenger’s side floorboard and passenger’s side door, causing an electrical short with the win...

Mileage: 86,800

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that water was leaking onto the passenger’s side floorboard and passenger’s side door, causing an electrical short with the win...

Mileage: 86,800

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on the passenger’s side of the windshield started to detach. The vehicle was taken to an independent mechanic, where it was determined that the A-pillar trim had failed and neede...

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle lost power steering assist functionality, and the steering wheel was stuck while attempting to turn the steering wheel to the left or the right. There were no warning lights illuminated. The contact spoke with the dealer and ...

Mileage: 97,000

I am writing to you today with an urgent and serious safety concern regarding my 2016 Ford Explorer XLT. My vehicle is affected by the A-pillar molding inspection recall, Campaign 24S02/24V031. Last week, while I was driving on the interstate, the passenger side A-pillar molding detached from my veh...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front driver’s side and passenger’s side A...

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact stated that the passenger’s side A-pillar trim was loose. The contact used glue to secure the trim piece. The contact had not taken the vehicle to a dealer. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure) and ...

Mileage: 115,000

I was made aware of a recall for my 2016 Ford Explorer Sport involving the Exterior A-Pillar Appliqué molding recall#24S02 and NHTSA# 24V031 I had an inspection done on 12/30/24 and it was determined at that time it needed to be replaced, but parts were not yet available. I have since then regula...

2016 Ford Explorer. A-Pillar trim piece flew off vehicle while driving on highway. Part recalled Jan 2024, currently no solution available from Ford. Paid out of pocket to replace in 2022. B-Pillar trim piece flew off vehicle while driving on highway, remained attached by soldered wires. Part reca...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact used tape to secure A-pillar trim to prevent the trim from detaching from the vehicle. The contact stated t...

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, the driver's side exterior A-pillar trim was hanging off the windshield, obstructing the contact's view while driving. The contact stated that condensation was entering the vehicle through the driver's side ex...

Mileage: 65,000

The water pump has been replaced 3 times within a 2 year period on this vehicle . Something is causing it to fail and the constant leaking of fluid causes the vehicle to drive erratically in highway traffic. The alternator has been replaced twice within a 10 month period. Something is causing it to ...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact also stated that the B-pillar trim on the driver's side started to detach. The contact received notification of NHTSA...

Mileage: 53,000

The contact owns a 2016 Ford Explorer. The contact stated that after it had rained, the contact entered the vehicle, and the driver's side carpet was wet. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) and 25V347000 (Structure); for the A-pillar and B-pillar failur...

Mileage: 108,000

The contact owns a 2016 Ford Explorer. The contact’s spouse stated that while reversing, the rearview camera image was distorted, nearly causing the driver to hit a child while reversing in a parking lot. A bystander alerted the driver to stop the vehicle, which prevented the incident from occurr...

Mileage: 116,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while the vehicle was parked, the contact became aware th...

Mileage: 50,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 35 MPH, the steering wheel became stiff and did not drive as intended. The contact stated that the next morning, she observed a sound emanating from the steering column. The check engine warning light was i...

Mileage: 156,580

The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 35 MPH, the steering wheel became stiff and did not drive as intended. The contact stated that the next morning, she observed a sound emanating from the steering column. The check engine warning light was i...

Mileage: 156,580

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the front driver's side B-pillar trim detached and separated from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; ho...

Mileage: 79,000

The contact owns a 2016 Ford Explorer. The contact stated that while in reverse(R), the vehicle failed to turn to the left or right, and the steering wheel was stiff. The contact stated that when the vehicle was shifted into drive(D) and pulling into a parking spot, the steering wheel was stiff. The...

Mileage: 93,500

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE). The local dealer was contacted and informed the contact that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was contacted rega...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE). The local dealer was contacted; however, the contact was informed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was cont...

See attached document for complaint.

Exterior b-pillar applique molding FLEW OFF of explorer. Might have hit people or cars. Has been inspected and confirmed by Ford dealership in December 2024. No warning of problem. Been waiting for part for 8 months, but service department said none are coming in.

My B-pillar trim flew off while I was driving down the road. We received a recall letter and got in contact with the Ford dealership where I live. They came out to asses the vehicle and said they would call me when they received the part to be replaced. I have been waiting at least a year for it to ...

I was driving the family and about to enter the highway when my steering started to feel like there may be a problem. The steering started to feel like it was sticking. I turned around and headed back home (about 4 miles) by the time I entered my street, steering failure warning lights started on th...

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds, there was an abnormal sou...

Mileage: 90,000

A pillar components have come detached on both sides of my vehicle. One on the right side in spring of 2024 and one on the left side summer 2025. The entire rubber and plastic moulding is missing on the right and the entire rubber became unattached underneath the plastic pillar accent on the left. I...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated ...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front driver's side B-pillar trim fractured and detached from the vehicle. The B-pillar trim was hanging on by the electrical wiring. In addition, the rear liftgate warning light was illuminated...

Mileage: 124,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 50 MPH, the driver's side A-pillar trim deta...

Mileage: 85,932

The contact owns a 2016 Ford Explorer. The contact stated that while driving 65 MPH on the interstate, the passenger’s side keypad detached from the vehicle. The driver's side and passenger’s side keypads were loose before the failure occurred. There were no warning lights illuminated. The cont...

Mileage: 130,539

Good Morning, I’m reaching out in regards to my 2016 Ford Explorer. I’ve been trying to get the necessary recall repairs completed, but unfortunately, I’ve been unable to locate the required pillars for the repairs. I recently brought my vehicle back to the dealership, but was told that no wo...

Good Morning, I’m reaching out in regards to my 2016 Ford Explorer. I’ve been trying to get the necessary recall repairs completed, but unfortunately, I’ve been unable to locate the required pillars for the repairs. I recently brought my vehicle back to the dealership, but was told that no wo...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim fractured and detached from the vehicle. The contact stated that the trim was hitting against the vehicle. The contact stated that the A-pillar trim detached and almost caused a cr...

Mileage: 57,000

The contact owns a 2016 Ford Explorer. The contact stated that the A-pillar trim bordering around the driver’s and passenger’s side windshield had detached. The contact used tape to secure the trim. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Num...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front driver side A-pillar trim detached, and the front passenger’s side A-pillar trim was loose. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, th...

Mileage: 165,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers:24V031000(Structure) and 25V347000 (Structure); however, the parts to do the recalls repairs were not yet available. The contact stated that while driving 70 MPH, the driver's side windshield exterior...

Mileage: 40,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front passenger’s side A-pillar trim detache...

Mileage: 45,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 55-65 MPH, the exterior A-pillar applique trim detached from the front windshield. The tire pressure system fault warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); ...

Mileage: 97,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 55-65 MPH, the exterior A-pillar applique trim detached from the front windshield. The tire pressure system fault warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); ...

Mileage: 97,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was a rattling sound coming from the roof of the vehicle. Upon inspection, it was discovered that the passenger’s side roof rail cover had become unsecured. The vehicle was not repaired. The...

Mileage: 137,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on the driver’s side windshield started to detach. The contact also stated that the B-pillar on both sides of the front doors had started to detach. The contact received notifica...

Mileage: 77,175

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manu...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side and passenger's side doors exterior B-pillar trims had partially detach...

Mileage: 57,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Mileage: 50,000

A-Pillar trim on both sides of my windshield flew off while driving over one year ago. Contacted Ford multiple times and parts are still not available to make the repair under recall 24S02. Ford still does not have parts for 18 months. Please do something to require Ford to make the parts to fix th...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side and the passenger's side windshield exterior A-Pillar trims were loose. ...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for...

Mileage: 110,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

Mileage: 100,000

Odometer Fraud. The contact purchased a 2016 Ford Explorer. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 150,831 and at the time of registratio...

Mileage: 161,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the driver's side windshield exterior A-Pillar tri...

Mileage: 130,000

Around April 9, 2025 I took my vehicle to the dealership (Crossroads Ford Prince George, VA) for a NHTSA Recall 25V031. As of today (7/10/25) the repair is not completed. Dealership claim that the parts still on order due to shortage. This seams to be a long time for Ford Company to provide the ...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Mileage: 90,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manu...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on the driver’s side windshield started to detach. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the pa...

Mileage: 130,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 65 MPH, the driver’s side windshield exterior A-pillar trim detached and starte...

Mileage: 55,000

The rear camera, mounted on the lift gate, is no longer operating correctly. At times, it will flicker off and on, camera picture 'rolls', or does not work at all (black screen with error message - "camera is no longer operational, contact the dealership"). These incidents with the camera have occ...

The rear camera, mounted on the lift gate, is no longer operating correctly. At times, it will flicker off and on, camera picture 'rolls', or does not work at all (black screen with error message - "camera is no longer operational, contact the dealership"). These incidents with the camera have occ...

The contact owns a 2016 Ford Explorer. The contact stated that while operating the vehicle, the engine overheated, and the temperature gauge had increased to high with the check engine warning light remaining illuminated. The vehicle was taken to the local dealer who diagnosed that the water pump wa...

Mileage: 116,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The power steering unit failure warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed elec...

Mileage: 75,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 65 MPH, the driver's side A-pillar trim deta...

Mileage: 97,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manu...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on the sides windshield started to detach. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the part to do the...

Mileage: 148,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st...

Mileage: 142,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st...

Mileage: 142,000

Spoke to Maplecrest Ford in Union NJ about the front Pilars recall. Maplecrest ford took pictures of the pilars in September 2024 and told me in January that they will replace them. January became April , Abril became June. Now Maplecrest ford is back to the beginning by taking pictures again and w...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 65 MPH, the passenger's side doors B-pillar trims separated a...

Mileage: 194,800

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 24V031000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 60 MPH, the driver's side A-pillar trim deta...

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the driver's side A...

The contact owns a 2016 Ford Explorer. The contact stated that the exterior A-pillar trim had detached from the front windshield and the metal studs were showing. The contact stated that the seat belt light warning light was illuminated. The contact received notifications of NHTSA Campaign Numbers: ...

Mileage: 50,000

The contact owns a 2016 Ford Explorer. The contact stated that the exterior A-pillar trim had detached from the front windshield and the metal studs were showing. The contact stated that the seat belt light warning light was illuminated. The contact received notifications of NHTSA Campaign Numbers: ...

Mileage: 50,000

The contact owns a 2016 Ford Explorer. The contact stated that while her husband was driving at an undisclosed speed, the vehicle stalled after coming from a stop. No warning light was illuminated. The vehicle was able to be restarted. The contact stated that the water pump had previously been repla...

Mileage: 177,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 72 MPH, the A-pillar trim detached. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was cont...

Mileage: 189,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving 65 MPH, the contact observed wind coming from the driver’s side door. The contact then received notification of NHTSA Campaign Number: 25V347000 (Structure); after the failure. The vehicle was not diagnosed or repaired. T...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the front driver's side door B-Pillar trim detached and flew off the vehicle. In addition, the contact stated that the driver's side front windshield A-Pillar trim detached and flew off the vehicle. The ...

Mileage: 80,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front passenger’s side A-pillar trim detache...

Mileage: 10,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to ...

Mileage: 135,000

Transmission slips in and out of gear while driving causing loss of power. Many complaints online about this same issue from others.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000(Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the...

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 65 MPH, the B-pillar trim detached from the vehicle. The contact became aware of the failure in the driver’s side mirror. The contact received notification of NHTSA Campaign Number: 25V347000 (STRUCTURE); however, the part to...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

The contact's husband owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000(Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated while driving 75 MPH, the driver's side windshield ext...

Mileage: 93,693

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 60 MPH, the driver's side A-pillar trim deta...

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

There was no incident however I received a recall for a windshield piece that was back in 2024 and supposedly would be available for repair in the latter half of 2024. However nothing has been sent to me regarding this and when the piece came off it cracked my windshield so I have a crack across tha...

There was no incident however I received a recall for a windshield piece that was back in 2024 and supposedly would be available for repair in the latter half of 2024. However nothing has been sent to me regarding this and when the piece came off it cracked my windshield so I have a crack across tha...

The contact owns a 2016 Ford Explorer. The contact stated that the exterior A-pillar trim had become loosened, and a local independent mechanic secured the trim to prevent the trim from falling off the vehicle. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 2...

Mileage: 112,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side and driver's side windshield exterior A-pillar trims had separated f...

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked, the front passenger side door was opened, and the contact noticed water on the carpet after it had rained overnight. The vehicle was not diagnosed or repaired. The contact stated that on another occasion, wh...

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked, the front passenger side door was opened, and the contact noticed water on the carpet after it had rained overnight. The vehicle was not diagnosed or repaired. The contact stated that on another occasion, wh...

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of ...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side front windshield A-Pillar trim detached and flew off the vehicle. The contact stated that the detached trim struck the vehicle that was following behind the contact's vehicle. In a...

Mileage: 86,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for th...

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 50 MPH, the passenger’s side A-pillar deta...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front driver's side windshield trim detached and flew off the vehicle. The contact stated the noise from the air was extremely loud. In addition, the contact stated that while the vehicle was pa...

Mileage: 50,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The cont...

Mileage: 20,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The cont...

Mileage: 140,000

I have contacted ford dealership here in Chico, CA about the recall Manufacturer Recall Number 24S02 NHTSA Recall Number 24V031 I was told that the parts have been on back order for the last 6 months and that was in January of 2025. As of today I still haven’t been contacted for this recall. I’...

The contact owns a 2016 Ford Explorer. The contact stated that upon engaging the parking brake, the parking brake failed to remain engaged. Additionally, the contact stated that upon activating the A/C, the A/C was blowing hot air. The vehicle was taken to a Mazda dealer, where it was diagnosed that...

The contact owns a 2016 Ford Explorer. The contact stated that upon engaging the parking brake, the parking brake failed to remain engaged. Additionally, the contact stated that upon activating the A/C, the A/C was blowing hot air. The vehicle was taken to a Mazda dealer, where it was diagnosed that...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side windshield exterior A-pillar trim had detached. The local dealer was con...

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time f...

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle experienced rough idles while his wife was driving the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The ve...

Mileage: 92,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 19V435000 (SUSPENSION), 24V031000 (Structure), and 25V347000 (STRUCTURE). However, the parts to do the recall repairs for 24V031000 (Structure) and 25V347000 (STRUCTURE) were not yet available. The c...

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 19V435000 (SUSPENSION), 24V031000 (Structure), and 25V347000 (STRUCTURE). However, the parts to do the recall repairs for 24V031000 (Structure) and 25V347000 (STRUCTURE) were not yet available. The c...

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign numbers: 24V031000 (Structure) and 25V347000(Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time f...

Mileage: 105,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign numbers: 24V031000 (Structure) and 25V347000(Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time f...

Mileage: 105,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the part ...

The contact owns a 2016 Ford Explorer. The contact stated that the exterior A-pillar trim had detached from the vehicle. There were no warning lights illuminated. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do t...

Mileage: 90,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side and driver's side windshield exterior A-pillar trims had detached. T...

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts...

Mileage: 62,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated while driving 70 MPH, the passenger’s side A-pillar trim deta...

Mileage: 50,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the contact became aware of a whistling sound coming from the front windshield. The vehicle was taken to the dealer where it was diagnosed with a fractured front windshield exterior A-pillar trim. The co...

Mileage: 70,000

Ford has been unable to repair our vehicle for over a YEAR because they say they can't get parts for recall # 25V347. We have contacted multiple Ford dealerships in a 300 mile radius. The outside noise coming from around the windshield area has increased. This is a major safety issue. I'm fearful th...

See attached document for complaint.

The contact owns a 2016 Ford Explorer. The contact stated while driving 35 MPH, the vehicle shuddered abnormally with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the transfer case had failed and needed to be replaced. Th...

Mileage: 135,401

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front windshield trim on the passenger's side detached and flew off the vehicle. Additionally, the contact stated that while the vehicle was parked, the contact noticed that the passenger's door...

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had excee...

Mileage: 58,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for th...

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had excee...

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had excee...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on the passenger’s side windshield started to detach. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the ...

Mileage: 122,573

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Mileage: 142,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had excee...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the front passenger's side windshield exterior A-pillar trim had detached from the vehicl...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the front windshield exterior trim fractured. In addition, the contact stated that the trim detached and was hitting against the vehicle. The contact feared the trim might detach and cause a crash. The v...

Mileage: 48,500

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that while driving 65 MPH, the driver’s side exterior A-pillar trim detached from the vehicle and flew off into traffic. The vehi...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the keypad detached and flew off the driver’s side door. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact refer...

Mileage: 104,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the part to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time f...

Mileage: 87,000

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign number: 24V031000 (Structure) and NHTSA Campaign number: 25V347000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that while driving 65 MPH, the driver's side...

Mileage: 126,000

Steering gets really hard and jerks acts like the steering isn't working

Was driving on the highway at an high speed and abruptly received a message “power steering failure” the steering wheel locked up. After a few seconds I was able to find a way to safely maneuver lanes but it was very difficult to maintain control Of vehicle. Upon re starting car the error poppe...

See attached document for complaint. From attached: I received this recall notice in February 2024. Notice stated the parts would be available in the "later half of 2024. We are now in the second quarter of 2025 and the parts are still not available. I was patiently waiting g for the parts as I ha...

A-pillar trim has been under recall since Jan. 2024. Ford estimated having the parts "the later half of 2024". Here it is June of 2025 and still no repair. Is it going to take a tragedy to motivate Ford? In no way could this be considered a "timely repair".

I was at Apple Ford of Lynchburg, VA when I grabbed the steering wheel to exit the vehicle when the steering wheel came loose and began to wobble up and down, making the car impossible to control safely. The Service Department and I came to the conclusion that this may represent an apparent safety ...

Vehicle is not safe for roadways yet no solution has been provided

The rear seats in my 2016 ford explorer platinum have a know air bag issue that ford said is not a safety issue when addressed. It is a know issue by ford and they refuse to fix it because it is not under recall. The air bag light illuminate due to a worn or damaged connection to the rear inflatable...

I’ve had it twice be an issue where the engine didn’t run quite right. The first time I took it to the mechanic it was determined the timing chain was bad and they also said this is a well known issue with the ecoboost engines in these explorers. Only about a year later after replacing that and ...

I’ve had it twice be an issue where the engine didn’t run quite right. The first time I took it to the mechanic it was determined the timing chain was bad and they also said this is a well known issue with the ecoboost engines in these explorers. Only about a year later after replacing that and ...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had ...

Took the family SUV in for a standard oil change and 100k service to Ford dealership. Upon performing a coolant flush, the water pump began leaking. It was found that the internal water pump was leaking and needed to be replaced along with the primary timing chain and tensioner items. There were no ...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Mileage: 150,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 70 MPH, the driver's side windshield exterior A-pillar trim detached from th...

Mileage: 35,798

Windshield seal flies out from under the pilar molding and smacks windshield and passenger window.

Windshield seal flies out from under the pilar molding and smacks windshield and passenger window.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side A-pillar trim detached. The contact stated that the dealer had previously replaced the passenger's side A-pillar trim. The contact later received notification of NHTSA Campaign Num...

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the passenger’s side windshield trim clips detached and flew off. In addition, the contact was concerned that the driver's side windshield trim clips would detach and cause a crash. The vehicle was not...

Mileage: 83,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the front windshield A-pillar trim seals were deteriorating. The...

Mileage: 85,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim detached. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet av...

The Backup camera stopped working and has a message that says contact dealership. It is blacked out and may cause a crash while reversing. Thank you. Ford has known issues and already has a recall for 2020-2023. This is a 2016.

Odometer Fraud. The contact purchased a 2016 Ford Explorer. The contact stated that while attempting to apply for a loan, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was approximately 93,000 and at the time of re...

Mileage: 244,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at an undisclosed speed, the driver's side A-pillar trim detac...

Mileage: 50,000

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle was idling rough while shifted into drive or reverse. The contact stated that the vehicle operated normally while moving. There was no warning light illuminated. The local dealer was not contacted; however, the vehicle was no...

Mileage: 111,000

I experienced two failures associated with other model years. The first was the right side A-pillar trim. It pulled free on the highway. I noticed it fly off and was able to recover the majority of it. It smashed on impact and there is a large piece missing. The remaining piece is available for insp...

I experienced two failures associated with other model years. The first was the right side A-pillar trim. It pulled free on the highway. I noticed it fly off and was able to recover the majority of it. It smashed on impact and there is a large piece missing. The remaining piece is available for insp...

The contact owns a 2016 Ford Explorer. The contact stated while driving 60-65 MPH, the vehicle experienced a loss of power steering functionality. The contact stated that the message “Power Steering Failure - Stop Driving Vehicle” was displayed. The traction control warning light was illuminated...

Mileage: 65,964

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manuf...

Mileage: 90,000

The active recall for the trim only includes the front two trim pillars. There are trim pillars down each window on this vehicle, making that a total of 8 pieces of trim for the windows. Driving down the highway my drivers side window trim pillar (which includes a lock panel with wiring) blew off an...

The contact owns a 2016 Ford Explorer. The contact stated while her employee was driving 60 MPH, the exterior A-pillar trim detached from the windshield on two separate occasions. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall re...

On [XXX] the passenger side exterior A-pillar applique trim piece broke free from the vehicle on HWY. Vehicle was doing about 70mph at the time of the incident. No damage nor accidents to people or property resulted. Upon investigation of replacing the part, learned of an existing safety recall for...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, while attempting to make a left or right turn, there was a popping sound coming from the steering wheel. Additionally, while driving on the highway at 70 MPH, the vehicle failed to exceed 70 MPH. The cont...

Mileage: 121,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, while attempting to make a left or right turn, there was a popping sound coming from the steering wheel. Additionally, while driving on the highway at 70 MPH, the vehicle failed to exceed 70 MPH. The cont...

Mileage: 121,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, while attempting to make a left or right turn, there was a popping sound coming from the steering wheel. Additionally, while driving on the highway at 70 MPH, the vehicle failed to exceed 70 MPH. The cont...

Mileage: 121,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 65 MPH, there was a loud clicking sound coming from the vehicle, and the exterior A-pillar trim detached from the vehicle. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the fai...

Mileage: 152,000

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 40 MPH, the accelerator pedal was depressed, and there were exhaust fumes entering the cabin of the vehicle. The contact stated that the exhaust odor entered the vehicle while depressing the accelerator pedal and w...

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

Mileage: 154,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was...

The contact owns a 2016 Ford Explorer. The contact stated while driving 68 MPH, the vehicle shut off unintendedly. After the failure, the engine warning light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling); however, the VI...

Mileage: 164,000

Issues with headlight housing unit getting moisture in it causing lights to malfunction. Driver headlight won't work and passenger headlight will turn off while driving then back on and off again. It does this continously at random making it dangerous for myself and other drivers at night. I've spok...

Roof Rack Trim departed vehicle while driving presenting hazard to other vehicles on the road. This item was part of recall 21S22 and completed on Mar/2021. The recall repair of placing adhesive was ineffective at preventing the hazard. Current recall repair procedure is to drill holes in the tri...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st...

Mileage: 105,000

The contact owns a 2016 Ford Explorer. The contact stated that while reversing out of the driveway at approximately 1-2 MPH, there was a loud, abnormal humming sound coming from the vehicle. The contact stated that the vehicle was pulling to the side. Additionally, while driving at an undisclosed sp...

Mileage: 29,000

See attached document for complaint.

exterior a-pillar trim it came lose and almost hit a car behind me .I spoke to the dealer since it is assumed that there would be parts for that problem no later than mid -2024.

I had my Ford Explorer inspected by my Ford dealership in early August of 2024. They stated a repair would be made by the end of 2024. One of the A pillars had already come off while driving on the interstate and I have been told by the dealership the other one needs to be replaced. I'm assuming the...

The contact owns a 2016 Ford Explorer. The contact stated that while his sister was driving 55-60 MPH, the engine started to overheat, and there was fluid leaking from the vehicle. The contact stated that there was oil in the coolant overflow tank. There were no warning lights illuminated. The vehic...

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side windshield exterior A-pillar trim had detached and was flapping agai...

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was...

The contact owns a 2016 Ford Explorer. The contact stated that the front driver's side and rear driver's side doors exterior upper molding was detaching. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately...

Mileage: 62,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time f...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger’s side exterior A-pillar trim had detached from the window and flown off ...

Mileage: 93,000

The contact owns a 2016 Ford Explorer. The contact stated that water had entered the vehicle, and the inside of the windshield was freezing. There was an abnormal sound coming from the vehicle. The contact stated that the defrosted was inoperable. Additionally, the TPMS warning light was illuminated...

Mileage: 77,000

The contact owns a 2016 Ford Explorer. The contact stated that water had entered the vehicle, and the inside of the windshield was freezing. There was an abnormal sound coming from the vehicle. The contact stated that the defrosted was inoperable. Additionally, the TPMS warning light was illuminated...

Mileage: 77,000

The contact owns a 2016 Ford Explorer. The contact stated that water had entered the vehicle, and the inside of the windshield was freezing. There was an abnormal sound coming from the vehicle. The contact stated that the defrosted was inoperable. Additionally, the TPMS warning light was illuminated...

Mileage: 77,000

The contact owns a 2016 Ford Explorer. The contact stated that while attempting to reverse, the accelerator pedal was depressed; however, the vehicle hesitated while responding. The contact stated that after several attempts to depress the accelerator pedal, the vehicle responded as intended. The co...

Mileage: 168,000

Transfer case replacement. Open recall on 2016 4x2 ford explorera for faulty transfer case but not recalled on 4x4 models. This is BS as the transfer case used for both models are the exact same. Should be covered under already open recall for transfer case.

My SUV is leaking water every time it rains ( I live in Toledo so alot ) under the floor mats and down from the drivers side pillar area? I was told by Ford it was a recal for the A - pillars? I have the recal # 24s02 . This was inspected at Yark Ford in Toledo where I bought the car , t...

Engine stalls out when accelerating, coolant is leaking into the motor. Got it checked out my mechanic, needs new engine due to improper manufacturing issue

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. No warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the rack and pinion needed to be replaced....

Mileage: 144,337

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the repair was not yet available. The contact stated while driving 20 MPH and pulling into the line of a car wash, the contact noticed that a windshield e...

Mileage: 100,000

I have already filed a complaint about the transmission issues of my vehicle a few months ago. Ford will not take credit and help me so we had to keep driving it. Hard shifting, slipping, losing reverse, losing power and jerking into gear. Now not only has it nearly killed us twice when we went to p...

Driver seat moves all the way forward on its own and the side view mirror moves out of range. This has happened while in the seat and car running. It happens intermittently. It scares the heck out of you and pushes you all the way into the steering wheel which makes it impossible to steer. You have ...

Driver seat moves all the way forward on its own and the side view mirror moves out of range. This has happened while in the seat and car running. It happens intermittently. It scares the heck out of you and pushes you all the way into the steering wheel which makes it impossible to steer. You have ...

Water pump

Water pump

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the m...

Mileage: 80,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Mileage: 31,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The cont...

Mileage: 145,000

My vehicles wrench sign would turn on do a little jerk then I would lose power to my car. Showed malfunction to power train. Took it to mechanic said there was a Crack in the valve gasket and they fixed that and changed spark plugs. A month later car did the same thing. Has done it a total for 4 t...

My vehicles wrench sign would turn on do a little jerk then I would lose power to my car. Showed malfunction to power train. Took it to mechanic said there was a Crack in the valve gasket and they fixed that and changed spark plugs. A month later car did the same thing. Has done it a total for 4 t...

My vehicles wrench sign would turn on do a little jerk then I would lose power to my car. Showed malfunction to power train. Took it to mechanic said there was a Crack in the valve gasket and they fixed that and changed spark plugs. A month later car did the same thing. Has done it a total for 4 t...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was at a car wash, the driver's side A-pillar trim detached from the ve...

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was at a car wash, the driver's side A-pillar trim detached from the ve...

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the m...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The cont...

Mileage: 80,000

right side a pillar came off vehicle at highway speed 18 months ago. i bought replacement part i heard of recall so i returned part for refund. ford claims to be working with suppliers to obtain repair parts. this has gone on way too long, they are not taking this seriously! i am a retired millwrigh...

The contact owns a 2016 Ford Explorer. The contact stated that while driving 40 MPH, the temperature gauge started to indicate that the engine was overheating, prompting the contact to discontinue driving the vehicle. The engine overheated warning light was illuminated. The vehicle was towed to an i...

Mileage: 125,000

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked, the sunroof opened independently, and an abnormal burning odor was coming from inside the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic and was pending a diagn...

Mileage: 104,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on the driver’s side windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair wa...

Mileage: 90,000

I believe the 2016 Ford Explorer that I own was sold to me with the wrong front brake rotors. The issue with the rotors became apparent after removing the tires. Component has not been inspected by manufacturer, police, or insurance representative. No warning lights appear on instrument panel. A wei...

Component Failed - The A-Pillar Trim part detached from driver side and the passenger side if coming off. Safety Risk - Hazard on road Component inspection - No Warnings - No I have been waiting since February 2024 for a repair solution and missing pillar is unsightly

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, the driver's side A-pillar detached from the vehicle. The local dea...

Mileage: 5,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle wa...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Mileage: 137,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Mileage: 117,719

I own a 2016 Ford Explorer with approx. 61,000 miles on it. In August 2023 the B Pilar cover broke off while I was driving down a local freeway at approx. 70 MPH. I replaced this cover out-of-pocket. In October 2023 the A Pilar cover also broke off at freeway speeds and I also replaced it out-of...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st...

Mileage: 106,000

The second time my water pump has gone out in this vehicle. Causing over heating of the car and unrepairable wiring. Ford needs to get it right for us 2016 Ford Explorer owners. They [XXX] when it came to this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. ...

The second time my water pump has gone out in this vehicle. Causing over heating of the car and unrepairable wiring. Ford needs to get it right for us 2016 Ford Explorer owners. They [XXX] when it came to this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. ...

Top pillar on car came off and almost hit vehicle. Ford really did a bad job with the graphics of this vehicle. Just like the pillars on the front of the car now this.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of ...

The roof rail on my vehicle became unattached on the interstate becoming hazardous to other vehicles. Worst part is Ford has a recall for roof racks for the year make and model of my vehicle BUT the recall does not include my vehicle as it is not listed under my VIN number. Only because it has not b...

The roof rail on my vehicle became unattached on the interstate becoming hazardous to other vehicles. Worst part is Ford has a recall for roof racks for the year make and model of my vehicle BUT the recall does not include my vehicle as it is not listed under my VIN number. Only because it has not b...

a-pillar trim detached

Windshield pillar molding has detached. I have called a local dealer 4 times over the past three months for repairs. Local dealer (Tamiami Ford Naples Florida) states that parts are not available. NTHSA has published a letter from Ford on approximately July 18, 2024 that parts are available for t...

My vehicle has had an active recall for over a year with no parts available. The side pillar on both sides of my vehicle have flown off while driving. I paid to have the driver side replaced prior to this recall. The passenger side is broken and needs replaced. I don’t understand how a recall can...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, the engine overheated with the temperature gauge indicating that the engine was hot(H). The vehicle was taken to an independent mechanic where the water pump was replaced. The contact stated that several ...

Mileage: 102,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, the engine overheated with the temperature gauge indicating that the engine was hot(H). The vehicle was taken to an independent mechanic where the water pump was replaced. The contact stated that several ...

Mileage: 102,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated ...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the sealant on the front driver’s and front passenger’s side...

Mileage: 72,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the contact heard a loud sound coming from the engine compartment. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the lower transmission and...

Mileage: 57,770

The contact owns a 2016 Ford Explorer. The contact stated that while turning the steering to the left or right while driving at various speeds and while the vehicle was idling, the steering wheel seize approximately a quarter way into the turn. The driver had to manually turn the steering wheel to ...

Mileage: 140,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front passenger’s side A-pillar trim detache...

Mileage: 80,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

"A" Pillar left and right coming loose, right side blowing away on the freeway. Dealer mentioned they have a fix for it but will not repair until recall approval.

"A" Pillar left and right coming loose, right side blowing away on the freeway. Dealer mentioned they have a fix for it but will not repair until recall approval.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

Unknown

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

Ptu burnt out less than 53k miles. Molding on passenger side broke off while driving 60mph struck another vehicle causing to other vehicle to leave road. Thank God no one was injured. This thing could have killed a motorcycle driver. Checked online and there are thousands of reports of same molding ...

Ptu burnt out less than 53k miles. Molding on passenger side broke off while driving 60mph struck another vehicle causing to other vehicle to leave road. Thank God no one was injured. This thing could have killed a motorcycle driver. Checked online and there are thousands of reports of same molding ...

1. Yes 2. my front window can shatter 3. there is a recall open up on it 4.no 5. yes the trim came off going down the highway and started flapping against my window and it sounded like gun shots My front window is making a god awful sound and the trim is coming loose and flapping. They said the par...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated ...

The contact owns a 2016 Ford Explorer. While the contact's husband was driving 65 MPH, the driver's side windshield trim clips detached and flew off the vehicle. The vehicle was taken to the dealer; however, the contact was informed that the parts were not yet available to repair the vehicle. The v...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure), and the vehicle was taken to the dealer for recall repair. The dealer performed an inspection on the vehicle and informed the contact that the vehicle had passed the recall inspe...

Mileage: 95,200

The contact owns a 2016 Ford Explorer. The contact stated that the driver's side A-pillar trim had partially detached from the vehicle. There was an abnormal sound of wind detected. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Struc...

Mileage: 82,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at approximately 70 MPH, the A-Pillar Trim Clip Attachment detached. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local d...

Mileage: 101,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

The contact owns a 2016 Ford Explorer. The contact stated while driving 10 MPH, the message to service the vehicle was displayed. The contact pulled over and turned off the vehicle, and waited for several minutes before restarting the vehicle and the message was no longer displayed. The contact stat...

Mileage: 108,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

Mileage: 82,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the m...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Vehicles steering is extremely difficult to turn, power steering fluids have been checked and changed out as well. Issue persists in high and low speeds

See attached document for complaint.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 50 MPH, the driver's side A-pillar detached from the vehicle. The local dealer w...

Mileage: 42,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 65-70 MPH at nighttime, the passenger's side windshield exterior A-pillar trim s...

Mileage: 100,850

The contact owns a 2016 Ford Explorer. The contact stated that while driving 55-60 MPH, the front windshield trim detached from the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall...

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The car will give an error “service charging system now” the car will then lose power steering and the ability to give it gas. Eventually , minutes later it will completely lose all power while in use. This has happened on several occasions, started in 2023. Had it checked and nothing was found...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

Mileage: 159,944

The contact owns a 2016 Ford Explorer. The contact stated while driving 45-50 MPH, one of the roof rails covers separated and struck the windshield of another vehicle. There was no injury sustained. The vehicle was taken to the dealer, where a roof rail cover was installed. Additionally, the contact...

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on the passenger’s side of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repa...

Mileage: 90,000

I am writing to formally express my profound disappointment with the excessive delay in shipping parts related to the recall of the A-Pillar trim piece for my vehicle. It has been over two months since the dealer removed these trim pieces from my car in compliance with the recall process, yet the re...

Molding on front windshield is damaged and coming off affect visibility

I was driving 55mph (speed limit) down a curvy country road when the steering wheel became stiff and wouldn’t turn. A red light flashed and said I had lost steering. I was barely able to get stopped before going of a steep embankment. I was stoped in a dangerous spot with no way get out of onco...

I was driving 55mph (speed limit) down a curvy country road when the steering wheel became stiff and wouldn’t turn. A red light flashed and said I had lost steering. I was barely able to get stopped before going of a steep embankment. I was stoped in a dangerous spot with no way get out of onco...

I was driving 55mph (speed limit) down a curvy country road when the steering wheel became stiff and wouldn’t turn. A red light flashed and said I had lost steering. I was barely able to get stopped before going of a steep embankment. I was stoped in a dangerous spot with no way get out of onco...

While driving down the interstate, my right exterior a-pillar appliqué trim clip attachment became detached.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side windshield exterior A-Pillar trim had fractured and had partially se...

Mileage: 70,000

Water pump failed at 58,000 miles.

When driving the steering would loose power and would not respond. Warning message said power steering failed. Dealer checked and verified that the steering rack and pinion are bad.

2nd time in two years I have to fix the water pump

The moonroof malfunctions and can be stuck in the open position. The drain plug for the moonroof can easily get clogged causing water to back up into the overhead structure. This causes water to fall onto the driver and passengers. The water flows from the overhead area, the side pillars and onto...

The moonroof malfunctions and can be stuck in the open position. The drain plug for the moonroof can easily get clogged causing water to back up into the overhead structure. This causes water to fall onto the driver and passengers. The water flows from the overhead area, the side pillars and onto...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was...

The problem remedied by TSB 21B11-s2 did not occur in my vehicle while the TSB was in effect. It has now surfaced

Mileage: 112,891

The problem remedied by TSB 21B11-s2 did not occur in my vehicle while the TSB was in effect. It has now surfaced

Mileage: 112,891

The problem remedied by TSB 21B11-s2 did not occur in my vehicle while the TSB was in effect. It has now surfaced

Mileage: 112,891

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

A-pillar trim flew off while driving. Obviously could've caused harm to other drivers. Ford has not notified me of when my vehicle will be repaired. Dealership offered to repair at cost to me.

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked, the keyless entry pad driver’s side B-pillar detached. The vehicle was taken to a dealer where it was determined that the driver’s side B-pillar needed to be replaced. The vehicle was repaired but the fa...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the driver's side windshield trim detached and flew off the vehicle. The contact stated that due to the failure, there was a gap at the base of the windshield, allowing water to enter the engine compartm...

Mileage: 109,000

The recall has been in place for replacing an exterior A-pillar trim part - we have tried to get it replaced, but there are no parts nationally. Why haven't the parts been created? It has been over a year

The recall has been in place for replacing an exterior A-pillar trim part - we have tried to get it replaced, but there are no parts nationally. Why haven't the parts been created? It has been over a year

At around 50,000 miles the Turbo on the engine was leaking oil. Dealer replaced the turbo and kept the part. It needed to be replaced to avoid a catastrophic failure of the turbo which in turn could cause severe engine oil loss resulting in engine failure and oil contamination of the catalytic conve...

Randomly, the power steering, ABS, and traction control went out on my car. There are thousands of others with this issue and previous years of this car have already had a recall relating to this issue.

Mileage: 128,000

Randomly, the power steering, ABS, and traction control went out on my car. There are thousands of others with this issue and previous years of this car have already had a recall relating to this issue.

Mileage: 128,000

Randomly, the power steering, ABS, and traction control went out on my car. There are thousands of others with this issue and previous years of this car have already had a recall relating to this issue.

Mileage: 128,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving 45 -50 MPH and attempting to merge towards the left around a curved road, the power steering was seized. The steering assistance failed and to service the steering assist warning illuminated. The contact continued to drive ...

There is a lot fuel- fumes/odor entering the cab of the vehicle when exceling the speed.

Mileage: 112,124

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not y...

Mileage: 90,000

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle jerked while shifting into gear. The contact stated that upon shifting to drive(D) on several occasions, the vehicle failed to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where the tr...

Mileage: 50,000

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle jerked while shifting into gear. The contact stated that upon shifting to drive(D) on several occasions, the vehicle failed to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where the tr...

Mileage: 50,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 60 MPH, the passenger’s side A-pillar trims detached from the vehicle. The vehicle was taken to the dealer, and plastic strips were used to provide a temporary repair. The contact received notification of NHTSA Campaign Number...

Mileage: 112,000

The contact owns a 2016 Ford Explorer. The contact’s spouse stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was not able to be restarted. The vehicle was towed to an independent mechanic where it was diagnosed th...

Mileage: 157,627

There has been an ongoing issue with my vehicle since it was last taken to service for a recall. The transmission has premature failure. I have had the entire vehicle powertrain fluids changed and nothing has helped. My boyfriend has been driving the vehicle and will not let me drive it anymore beca...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While ex...

Mileage: 39,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

One of the Pilar (passenger side )flew off

I have an open recall. I received the letter in Feb of this year. It is now Dec... Everytime I call the dealership, I get put on hold with no resolution. The recall states that parts will be available late 2024. I would say it's late 2024... when will this issue get rectified? The part has be...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the engine overheated. In addition, the check engine warning light illuminated after the failure had occurred. The vehicle was driven to the shoulder of the road. The contact stated that when the vehicle...

Mileage: 54,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

As I was driving the vehicle the airbags deployed without a collision. I was in the car with my wife and 2 month old son. Had we been going full speed it could've been much worse than it was. The vehicle is available for inspection upon request. The car has not been inspected in any way. The insuran...

The contact owns a 2016 Ford Explorer. The contact stated while the contact's wife was driving at 70 MPH, the passenger front windshield trim detached and flew off. The vehicle was driven to the shoulder of the road. In addition, the driver's side windshield trim was detached. The vehicle was ta...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 70 MPH, the Exterior A-pillar trim detached from the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contac...

Mileage: 98,250

The contact owns a 2016 Ford Explorer. The contact stated that while driving at 55 MPH exiting a residential area. The front wheel axle came apart. The contact's husband removed the shocks. The contact was able to drive the vehicle to her residence. There were no warning lights illuminated. The cont...

Mileage: 220,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at 55 MPH exiting a residential area. The front wheel axle came apart. The contact's husband removed the shocks. The contact was able to drive the vehicle to her residence. There were no warning lights illuminated. The cont...

Mileage: 220,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at 55 MPH exiting a residential area. The front wheel axle came apart. The contact's husband removed the shocks. The contact was able to drive the vehicle to her residence. There were no warning lights illuminated. The cont...

Mileage: 220,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while diving on several occasions at various speeds, he and his wife observed an abnormal sound coming from the windshield. On one occasion, the contact�...

Mileage: 28,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that on three separate occasions, while driving, the A-pillar trim had detached from the vehic...

Mileage: 15,000

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 19V435000 (Suspension), and the dealer confirmed that the recall repair was performed. However, the contact stated while driving at various speeds on a bumpy...

Mileage: 199,000

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 19V435000 (Suspension), and the dealer confirmed that the recall repair was performed. However, the contact stated while driving at various speeds on a bumpy...

Mileage: 199,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

A engine getting hot light came on in our Explorer and we checked the coolant levels and most of the coolant had leaked out. We filled the coolant but the check engine light was still on.A mechanic did a thorough assessment and found 3 codes were being thrown. He discovered that the coolant was lea...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic who diagnosed that oil from th...

Mileage: 85,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic who diagnosed that oil from th...

Mileage: 85,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic who diagnosed that oil from th...

Mileage: 85,000

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle hesitated to shift into reverse properly, the vehicle would reverse a few feet and suddenly stall or stop from reversing when reversing out of a parking lot while a crunching sound could be heard from underneath the vehicle. ...

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURER); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manuf...

Mileage: 72,000

Rear toe link (driver side) just purchased the car from a Police department and i was not aware of the recall. 10/8/24 i made an appointment for other service and was informant by Elk river MN ford dealer and recall is scheduled to be preformed 10/17/24. [XXX] at [XXX] when turning left at approxi...

The contact owns a 2016 Ford Explorer. The contact stated while driving at approximately 65 MPH, the exterior A-pillar trim detached. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was una...

Mileage: 100,000

Other Explorers have a recall for electric steering problems but my VIN is not included in the recall. I only have 52,000 miles on the vehicle with clunking sounds when we back up with the wheels turn to the right. I also have had really bad tire wear on the back with the inside edge completely worn...

Other Explorers have a recall for electric steering problems but my VIN is not included in the recall. I only have 52,000 miles on the vehicle with clunking sounds when we back up with the wheels turn to the right. I also have had really bad tire wear on the back with the inside edge completely worn...

The contact owns a 2016 Ford Explorer. The contact stated that while driving 75 MPH, the steering wheel locked inadvertently. The message "MultiTaction Failure" was displayed. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The local dealer was not cont...

Mileage: 189,000

The passenger side knee airbag went off in an accident causing my dad to have severe lacerations to both legs and a sprained ankle. Those were his only injuries from the accident. All caused by one airbag. There is a good chance he will need a skin graft on one of his legs. The emt and firefighters ...

The contact owns a 2016 Ford Explorer. The contact stated that while driving 65 MPH, the A-pillar trim detached. Additionally, some of the remaining trims were loosened. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); howev...

Mileage: 142,000

The passenger A-pillar applique trim detached from my vehicle while driving down the freeway. The piece that broke off is not available for inspection. The piece flew off while traveling at a higher rate of speed at night. It hit the front passenger window. I had no idea what it was until we stopped...

The contact owns a 2016 Ford Explorer. The contact stated that while driving 30 MPH, the A/C unit became inoperable. The vehicle was driven to a dealer and an independent mechanic to be diagnosed. The contact was informed that there was a leak in the A/C unit. The contact was informed that the A/C u...

Mileage: 19,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving 30 MPH, the A/C unit became inoperable. The vehicle was driven to a dealer and an independent mechanic to be diagnosed. The contact was informed that there was a leak in the A/C unit. The contact was informed that the A/C u...

Mileage: 19,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

Air Bag light on. Per Dealer service center diagnostics, driver side air bag module FB5Z*78043B13*AA defective. Module replaced, however air bag light on persists. Additional diagnostic determined that air bag clockspring component defective.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

*Premature water pump failure that is housed in the timing chain chamber and driven by the timing chain. Component is not available for inspection as of this complaint because vehicle is being repaired. *Possible sudden catastrophic engine failure due to water pump failure, which will put safety of ...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer where it was diagnose...

Mileage: 110,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 50 MPH, the vehicle made an abnormally loud grinding sound. The contact stated that the front end of the vehicle seized, and the vehicle started rolling. The contact was able to pull to the side of the road and noticed that the ...

Mileage: 156,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st...

Mileage: 83,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st...

Mileage: 83,000

Rack and pinion failure. Caused me almost to wreck. Cost is $4200 to fix. Ford has to program it and send it back to my mechanic. I’m lucky this didn’t go out while going down a hill that would have been very bad.

Rack and pinion failure. Caused me almost to wreck. Cost is $4200 to fix. Ford has to program it and send it back to my mechanic. I’m lucky this didn’t go out while going down a hill that would have been very bad.

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim detached from the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local ...

Mileage: 55,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manuf...

Mileage: 15,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the temperature gauge started indicating that the engine was overheating, and the vehicle then lost motive power. The contact pulled over to the shoulder of the roadway, where the vehicle was able to be ...

Mileage: 114,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, there was steam was coming from under the hood. There was an abnormal odor entering into the cabin of the vehicle. The check temperature warning light was illuminated. The contact attempted to refill the...

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, there was steam was coming from under the hood. There was an abnormal odor entering into the cabin of the vehicle. The check temperature warning light was illuminated. The contact attempted to refill the...

Mileage: 100,000

SECOND ROW PASSENGER SEATBELT RECIEVER IS BROKEN AND PART HAS NOT BEEN AVAILABLE FOR OVER 2 YEARS. PART # DB5ZZ786004EB. THIS IS A MAJOR SAFETY ISSUE AND FORD HAS NO IDEA WHEN THEY WILL RESUME MAKING THIS PART. ALSO, PARTS FOR PILLLAR RECALL ARE NOT AVAILABLE. PILLAR FALLS APART, CAUSING DAMAGE TO...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the front passenger's side windshield trim detached and flew off. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavaila...

Mileage: 65,000

Randomly whilst driving, my dash had multiple error messages pop up and my power steering went out completely. The error messages were as follows: Service AdvanceTrac, Terrain Management System Fault, Hill Start Assist Not Available, & Power Steering Assit Fault. This keeps happening intermittently,...

Randomly whilst driving, my dash had multiple error messages pop up and my power steering went out completely. The error messages were as follows: Service AdvanceTrac, Terrain Management System Fault, Hill Start Assist Not Available, & Power Steering Assit Fault. This keeps happening intermittently,...

Randomly whilst driving, my dash had multiple error messages pop up and my power steering went out completely. The error messages were as follows: Service AdvanceTrac, Terrain Management System Fault, Hill Start Assist Not Available, & Power Steering Assit Fault. This keeps happening intermittently,...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 50 MPH, the driver’s side A-pillar trim detached, and the front ...

Mileage: 50,000

I recently went to a mechanic sho0 to have a wheel alignment done because my steering wheel is about 50% tilted to the left. The shop told me they were unable to align the vehicle because there was a problem with my toelinks in the back of my car preventing the wheel from being straight. I called Fo...

I recently went to a mechanic sho0 to have a wheel alignment done because my steering wheel is about 50% tilted to the left. The shop told me they were unable to align the vehicle because there was a problem with my toelinks in the back of my car preventing the wheel from being straight. I called Fo...

Power steering started to make creaking sounds when turning the steering wheel right or left. Speed not a factor. I was concerned that something might be seriously wrong so took to local mechanic. Need to replace the rack and pinion steering gear. Took a week to get the parts. Cost 2500.00 to f...

See attached document for complaint.

Rack & Pinion Went out while driving . Ford dealer said it’s on back order a lot of vehicles have done it . Had complete steering loss in the mist of driving down road. It’s electrical .

Rack & Pinion Went out while driving . Ford dealer said it’s on back order a lot of vehicles have done it . Had complete steering loss in the mist of driving down road. It’s electrical .

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Mileage: 76,000

60 mph y se calló 60 MPH and it stopped

60 mph y se calló 60 MPH and it stopped

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st...

Mileage: 151,455

See attached document for complaint.

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not y...

Mileage: 45,000

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle was experiencing significantly rough idling while in drive(D) or while in reverse(R). Additionally, the contact stated that while accelerating from a complete stop, the vehicle jolted and hesitated to respond. The contact als...

Mileage: 102,000

All of my warning notifications (911 Assist, airbag, front camera, parking assist, lane departure, lane keeping, etc.) turn on after 10 minutes of driving or turning on ac/heat. I was told by Ford dealer that the steering column control module cluster needs to be replaced and that there is a backord...

My car started shaking while i stopped (like at a red light, stop or traffic) I had it diagnosed ($175) and was told it needed to have the transmission changed, my explorer was 6 yrs old with less than 50k miles. I have never hear of that happening as the car well kept. New transmission cost me $55...

The water pump failed vehicle only has around 105,225 miles on it. This has been a known issue with the 3.5L Twin turbo ecoboost. The water and coolant continuously coming out happens to be on the alternator which has caused it to short out and no longer be working properly. There has not been any k...

The water pump failed vehicle only has around 105,225 miles on it. This has been a known issue with the 3.5L Twin turbo ecoboost. The water and coolant continuously coming out happens to be on the alternator which has caused it to short out and no longer be working properly. There has not been any k...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on the passenger’s side windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was n...

Mileage: 85,000

EPS electronic power steering. EPS failed without warning. Wheel jerked to left with no ability to control it doing 45 in town. Consulted for dealership, they're asking $3,500 in repairs. No warning lights. Problem happened on 08/15/2024

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 60 MPH, there was an abnormal tapping sound coming from the vehicle and observed that the center trim piece on the passenger’s side door frame was blown off the vehicle. The contact stated that the driver's side ...

Mileage: 51,000

The contact owns a 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the failure was related to the front passenger's side seat and the second-row rear passenger's side seat. Th...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on the driver’s and passenger’s sides of the windshield started detaching. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do...

Mileage: 76,222

See attached document for complaint

The torque converter failed in my explorer while driving, making it act like it was in neutral. Luckily I was on a small road with little traffic, and able to pull over to a side street before my car was complete undrivable. If this happened on the highway or while turning, it probably would have c...

Water pump failure, like many others. Caused engine to overheat, lose AC. Issue caught before complete engine failure. INTERNAL WATER PUMP CAN GO OUT AT HIGHWAY SPEEDS CAUSING THE ENGINE TO SUDDENLY LOSE POWER AND SHUT DOWN SUDDENLY CAUSING THE POWER BRAKES AND POWER STEERING TO FAIL ALL AT ONCE AN...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel made abnormal grinding sounds. No warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the rack and pinion needed to be replaced. The v...

Mileage: 132,400

Vehicle was purchased from carmax, there is a crack on the trim ar the d-pillar around the window on the driver side and passenger side. My wife bought a 2014 Ford Explorer about a week prior to mine from the same place and there is a crack in the same exact spot on the driver and passenger side. Ca...

See attached document for complaint

The contact owns a 2016 Ford Explorer. The contact stated that the passenger's side windshield exterior A-pillar trim had separated and flown off the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet avai...

The water pump failed on my way home from work. A light in my vehicle started blinking rapidly and a warning alarm started sounding in the vehicle cabin unexpectedly. My vehicle suddenly overheated in the middle of a busy intersection causing me to stop unexpectedly to assess the situation before ...

The contact owns a 2016 Ford Explorer. The contact stated while at a red light, the vehicle was shaking abnormally. No warning light was illuminated. The vehicle was drivable and was driven to a dealer. The dealer replaced the motor mounts and informed the contact that the torque converter and trans...

Mileage: 97,393

The contact owns a 2016 Ford Explorer. The contact stated while at a red light, the vehicle was shaking abnormally. No warning light was illuminated. The vehicle was drivable and was driven to a dealer. The dealer replaced the motor mounts and informed the contact that the torque converter and trans...

Mileage: 97,393

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and was not able to exceed 50 MPH. The contact stated that the check engine warning light had been illuminated for over 3 years. t uThe vehicle was taken to a dealer to be d...

Mileage: 97,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 60 MPH, the steering wheel was difficult to operate. The contact stated that the Hill Start Assist Not Available, The Terrain Management System Fault, and Service Advance-trac message was displayed on the instrument panel. The T...

Mileage: 160,000

Steering was acting funny, return of the steering wheel to the straight position was becoming difficult. Electronic rack and pinion system then failed while driving. Luckily the issue occurred while in my driveway. Entire system was then replaced for roughly $2500.

Steering went out without notice. Unable to turn steering wheel.

While driving vehicle down the road, steering locked up. Vehicle was taken to the dealer and diagnosed as a bad rack and pinion. This vehicle has 84,000 miles and should not already have issues with the rack and pinion. This incident, could have put my family and many other people's lives/vehicles a...

The contact owns a 2016 Ford Explorer. The contact stated while turning the steering wheel to the right, the front end of the vehicle made an abnormal popping sound. The contact stated that the failure occurred while the vehicle was idling and while driving. The vehicle was taken to the dealer, wher...

Mileage: 54,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 70 MPH, the front driver and front passenger side A-pillar trims...

Mileage: 97,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 65–70 MPH, the trim detached and struck the windshield of another vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). However, the part to do the recall repair was not yet available. The...

Mileage: 60,000

The electric powered steering was making scraping-clicking noise when turning to the right. The steering rack over-extension stop came apart inside the rack enclosure. This can result in a tire scraping on metal parts inside the fender enclosure. I have 46,000 miles on this Explorer and I drive co...

The water pump failed causing all loss of antifreeze. After doing extensive research, this is a known issue and ford refuses to fix the issue. To fix the issue a large part of the engine has to be torn down to access the water pump.

I brought my vehicle in for a recall that replaced the rear toe links. The factory adjustable toe link was replaced with a solid non-adjustable toe link. This dealer stated there is no way to adjust the toe. My vehicle feels like the rear is “dancing” when I hit most road imperfections. In the...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering failed to function as intended. The contact stated that the steering wheel was difficult to turn. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manu...

Mileage: 106,558

The contact owns a 2016 Ford Explorer. The contact stated that while driving 45 MPH, the steering was seized and failed to return to center. The tire sensor warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the tie rod and steering rac...

Mileage: 148,996

The contact owns a 2016 Ford Explorer. The contact stated while attempting to leave her residence, it was difficult to maneuver the steering wheel. The contact continued to drive the vehicle when several unknown warning lights displayed on the instrument panel. The vehicle was taken to a dealer wher...

The contact owns a 2016 Ford Explorer. The contact stated while attempting to leave her residence, it was difficult to maneuver the steering wheel. The contact continued to drive the vehicle when several unknown warning lights displayed on the instrument panel. The vehicle was taken to a dealer wher...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel was tight while turning. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an indep...

Mileage: 80,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 50 MPH, the front driver’s side and front passenger’s side A-pillar trims detached and fell on the road. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall re...

Mileage: 40,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the "Pre-Collision Assist Unavailable" and "Cruise Control" messages were displayed. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cruise...

Mileage: 90,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 70 MPH, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or...

Mileage: 113,000

The contact owns a 2016 Ford Explorer. The contact stated while attempting to start the vehicle, the vehicle sputtered with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and it was determined that coolant was leaking int...

Mileage: 137,000

The contact owns a 2016 Ford Explorer. The contact stated while attempting to start the vehicle, the vehicle sputtered with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and it was determined that coolant was leaking int...

Mileage: 137,000

July 17, 2024 A little over a week ago steering system on my 2016 Ford Explore started making grinding noises when turning steering wheel. Steering started to feel " tighter " or stiffer when turning. There were no warning lamps or messages or other symptoms prior to the failure. Took it to the de...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, exhaust fumes was detected inside the cabin of the vehicle. No warning lights were illuminated. The contact installed a carbon monoxide detector in the rear of the vehicle and was alerted by the car...

Mileage: 100,000

Steering wheel stated making weird noise when turning. Got harder to steer and started jerking while driving. The explorer jerked from side to side and almost caused me multiple wrecks. I took it to the shop and it was my steering rack and pinion that needed replacing and may also have to be reprogr...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the power steering failed to function as intended. The contact heard a squeaking sound while steering the vehicle. In addition, the contact stated that several unknown warning lights were illuminated. Th...

Mileage: 136,000

The contact owns a 2016 Ford Explorer. The contact stated that upon starting the vehicle, the vehicle made a loud rattling sound. The contact stated that several unknown messages were displayed. The contact stated that while driving at an undisclosed speed, the steering wheel became abnormally stiff...

Mileage: 149,700

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel became abnormally stiff, and the vehicle became difficult to maneuver. The power steering malfunction warning light was illuminated. The vehicle was taken to a dealer. The vehicle was ...

Mileage: 80,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at approximately 45 MPH, the exterior A-pillar trim detached and flew off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact received notification of NHTSA Campaign Num...

Took my 2016 Ford Explorer in to get A/C fixed and investigate "clunking" noise heard when turning. Dealer service rep informed me that the entire rack and pinion steering assembly needed to be replaced at a cost of ~$3200. When I asked if I could just ignore it and not get the work done (as this is...

Mileage: 145,761

Just noticed B Pillars on both R&L front doors have become detached at the tops and I am concerned that one or both will come completely loose and fly off while driving and cause injuries or accident. No incidents or injuries to report as of yet.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time ...

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 65 MPH, the temperature gauge indicated that the engine was overheating. The contact pulled off the road and turned off the vehicle to allow the engine temperature to return to normal. The contact had not taken the...

Mileage: 174,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated t...

Mileage: 108,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the exterior A-pillar trim detached from the vehicle and flew off. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was no...

The contact owns a 2016 Ford Explorer. The contact stated while stopped, the engine was idling rough. The contact stated that while accelerating, the vehicle was slow to respond and then jolted forward. While driving, reversing, or at a stop, the vehicle was shaking abnormally. There were no warning...

Mileage: 94,400

The contact owns a 2016 Ford Explorer. The contact stated while stopped, the engine was idling rough. The contact stated that while accelerating, the vehicle was slow to respond and then jolted forward. While driving, reversing, or at a stop, the vehicle was shaking abnormally. There were no warning...

Mileage: 94,400

recall 24s02/24vo31outside pillars. I witnessed it flew of my car while driving nearly hitting another car. I don't understand why the recall is taking an extended time for it to be fixed but its available for you to purchase which is $956. my question is what is the difference between the one purch...

The contact owns a 2016 Ford Explorer. The contact became aware of wet spots on the driveway and later discovered that fluids had started to leak from the water pump. One day while the contact's wife was driving the vehicle, the engine overheated with the temperature gauge indicating that the engine...

Mileage: 75,000

The transmission suddenly downshifts causing rapid deceleration, if on the freeway could have caused an accident, the Ford garage could not duplicate the problem, there were no warning lights and no computer codes

On June 14, we drove our 2016 Ford Explorer from Tallahassee, FL to Boone, NC without issue. However, on [XXX], upon starting the vehicle, we noticed a gasoline smell. Concerned for our safety, we checked the car before leaving the neighborhood and discovered fuel pouring from the front. We parked t...

The contact owns a 2016 Ford Explorer. The contact stated while driving 20 MPH in the snow, the vehicle started fishtailing. The contact was able to continue driving at slow speeds. The vehicle was taken to an independent mechanic for an alignment; however, the mechanic informed the contact that the...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Trim around windshield becomes loose on highway and rattles against windshield and rubber seals have started coming loose

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The cont...

Mileage: 101,000

The contact owns a 2016 Ford Explorer. The contact stated that while her husband was driving at an undisclosed speed, the temperature gauge started to indicate that the engine was overheating, prompting him to pull over to the shoulder of the roadway to allow the engine to cool down. No warning ligh...

Mileage: 98,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Mileage: 82,500

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to pull over to the shoulder of the roadway. After a visual inspection, the contact observed that the coolant r...

Mileage: 78,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 25 MPH, the vehicle failed to exceed 25 MPH or shift out of 1st gear. Additionally, the contact stated that while shifting to reverse(R), the vehicle failed to respond as needed. There was no warning light illuminated. The conta...

Mileage: 56,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while the vehicle was parked, the contact observed pieces of rubber on both the driver’s and passenger’s sides were deteriorating. The vehicle was tak...

Mileage: 95,000

trim piece flying off while the vehicle was in motion with traffic around me.

water pump failure at 60K miles on a 2016 ford explorer, this model has the most reported water pump failures on record. this is a 15 hour repair job at the dealer, and the same complaint litters the internet. The failure on my vehicle was confirmed by dealer, $4k to fix. Not to mention the mess in...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The cont...

Mileage: 66,205

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Mileage: 149,000

Check engine light came on. Took it to the shop and found out that the Cadillac converter needs to be replaced which will be more than 2000.00. I found that there was a recall in 2021 for the same problem.

The power transfer unit is broken. Symptoms are vehicle shuddering, vehicle sounds like it is going to stall. This could cause a major accident at any moment.

The power transfer unit is broken. Symptoms are vehicle shuddering, vehicle sounds like it is going to stall. This could cause a major accident at any moment.

The power transfer unit is broken. Symptoms are vehicle shuddering, vehicle sounds like it is going to stall. This could cause a major accident at any moment.

The contact owns a 2016 Ford Explorer. The contact stated while driving 60 MPH, the passenger’s side glove box console detached. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed. The contact was informed that the glove box console needed to be repla...

Mileage: 80,000

The contact owns a 2016 Ford Explorer. The contact stated that while making left and right turns on several occasions at various speeds, the parking assist warning light illuminated, and the steering wheel became stiff. The vehicle was taken to an independent mechanic where it was diagnosed that the...

Mileage: 122,312

The contact owns a 2016 Ford Explorer. The contact stated that while making left and right turns on several occasions at various speeds, the parking assist warning light illuminated, and the steering wheel became stiff. The vehicle was taken to an independent mechanic where it was diagnosed that the...

Mileage: 122,312

Steering started grinding in the winter months around 110,900 and locked up while driving. Took to Ford Service and the Rack and Pinion is faulty. The tech said it was not due to any driving damage, but a faulty part. Vehicle currently has 120,000 miles on it and locks up driving down the road. The ...

Trim on driver side windshield flew off while driving. ordered Replacement, 2 weeks after i replaced the driver side the passenger side has fallen off while driving. I have not yet ordered the passenger side yet but today while driving home down the interstate the driver side that was just replaced ...

Rackin n pinion safety hazard

Mileage: 173,093

component or system failed or malfunctioned unavailable for inspection upon he safety of others put at risk Had the problem been reproduced or confirmed by a dealer or independent service center Has the vehicle or component been inspected by the manufacturer representatives or others warning lamps m...

component or system failed or malfunctioned unavailable for inspection upon he safety of others put at risk Had the problem been reproduced or confirmed by a dealer or independent service center Has the vehicle or component been inspected by the manufacturer representatives or others warning lamps m...

component or system failed or malfunctioned unavailable for inspection upon he safety of others put at risk Had the problem been reproduced or confirmed by a dealer or independent service center Has the vehicle or component been inspected by the manufacturer representatives or others warning lamps m...

Popping noise from rack and pinion

The contact owns a 2016 Ford Explorer. The contact stated while driving 55 MPH, the contact heard a loud clanking noise coming from the transmission. There was no warning light illuminated. The vehicle was taken to an independent however, the vehicle was not diagnosed or repaired. The vehicle was ta...

Mileage: 90,060

While driving on the interstate my transmission decided to stop working. I was not able to safely get off the interstate because this happened going up an incline. My explorer will not shift into any gear and the cost to replace the transmission is $5300. Ford stated that the recall #20B27 was compl...

While driving on the interstate my transmission decided to stop working. I was not able to safely get off the interstate because this happened going up an incline. My explorer will not shift into any gear and the cost to replace the transmission is $5300. Ford stated that the recall #20B27 was compl...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 60 MPH and attempting to stop or decelerate, the rear tires were slippery and failed to stop as needed. No warning lights were illuminated. The vehicle was taken to an unknown local dealer however, no failu...

Mileage: 90,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacture...

Mileage: 83,000

The car caught on fire driving it to my brother's house to babysit his kids while #4 being born prematurely with complications at southwest ms regional medical center. I lost almost 15,000 in equity and my husband recently passed things inside I can't replace. It was about 11:00 at night and I made ...

Mileage: 162,992

The contact owns a 2016 Ford Explorer. The contact stated while driving 55 MPH, he was alerted to smoke emanating from underneath the vehicle by another driver. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the power transfer unit, after observ...

Mileage: 98,000

The contact owns a 2016 Ford Explorer. The contact indicated that when she took the vehicle in for a routine service at an independent mechanic, the technician became aware that the water pump was leaking, and the timing chain needed to be replaced. The vehicle was not repaired. The vehicle was also...

Mileage: 108,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, and making a turn, the steering wheel seized, and the contact struggled to regain control of the steering wheel. In addition, the contact noticed a grinding sound while making a turn. The vehicle w...

Mileage: 147,000

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 55 MPH, the A-Pillar trim on the driver’s side detached from the vehicle and flew off. The contact stated that two months later the A-Pillar trim on the passenger’s side almost detached from the vehicle while d...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Mileage: 82,000

The contact owns a 2016 Ford Explorer. The contact stated that the sunroof failed to close. The seat belt warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the sunroof motor had failed and needed to be replaced. The vehicle was not repaired. The d...

Mileage: 136,000

The contact owns a 2016 Ford Explorer. The contact stated that the sunroof failed to close. The seat belt warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the sunroof motor had failed and needed to be replaced. The vehicle was not repaired. The d...

Mileage: 136,000

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was started, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the seat belt retractor was faulty and needed to be replaced. The vehicle was not repaired. The manufactu...

Mileage: 106,000

My car has 84000 miles on it. The car recently over heated, I checked the coolant level, and it was low. I filled it to the required level and the warning went away. 2 weeks later it came back, I brought it to the mechanic and was told that the engine needs to be replaced. That it is recycling exhau...

My car has 84000 miles on it. The car recently over heated, I checked the coolant level, and it was low. I filled it to the required level and the warning went away. 2 weeks later it came back, I brought it to the mechanic and was told that the engine needs to be replaced. That it is recycling exhau...

My car has 84000 miles on it. The car recently over heated, I checked the coolant level, and it was low. I filled it to the required level and the warning went away. 2 weeks later it came back, I brought it to the mechanic and was told that the engine needs to be replaced. That it is recycling exhau...

The contact owns a 2016 Ford Explorer. The contact stated while driving 75 MPH, the A-pillar trim on the driver's side detached from the vehicle and flew off the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaig...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, there was a flapping sound coming from the vehicle. T...

Mileage: 60,000

A loud clunking noise was heard when the vehicle was turned to the right. Diagnosis at the CarMax repair facility indicated that the steering rack was broken. Diagnosis was complicated by the fact that the damaged part was hidden under a rubber boot. The actual damage on the steering rack appears...

A-pillar trim pieces have both become detached. One detached from the vehicle while traveling on the highway and flew into on-coming traffic. The other detached on the highway and hung on the drivers mirror. Ford advises that even though both parts have detached it is the customer's responsibility ...

Rack and pinion binds. This suddenly started around 70,000 miles. It makes a grinding noise that seems to be in the steering column. While driving it catches and takes effort to move steering wheel past the catch.

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle was taken to an independent mechanic for service, and the contact was made aware of a failure with the rear upper control arms. The contact stated that both control arms displayed abnormal movements, and the suspension could ...

Mileage: 116,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the contact became aware that the sunroof had started to detach and had sunken into the interior of the vehicle, creating an opening that allowed water to leak into the vehicle. There was no warning ligh...

Mileage: 116,000

The contact’s wife owns a 2016 Ford Explorer. The contact stated that while his wife was driving out of the driveway, she noticed a loud clanking and grinding noise coming from the steering wheel. The contact’s wife stated that the steering wheel became difficult to operate while driving the veh...

Mileage: 123,684

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 60 MPH, the passenger's side A-pillar trim detached from the vehicle. The vehicle was not diagnosed or repair. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the par...

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 80 MPH, the A-pillar trim detached from both sides of the windshield and flew off from the vehicle into traffic. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part t...

As I was driving down the highway my steering got stuck in a turning position and I had to pull really hard for it to go straight almost crashing

Mileage: 150,000

The contact owns a 2016 Ford Explorer. The contact stated that the passenger’s side exterior A-pillar trim had detached. Additionally, the contact stated that on several occasions while driving at various speeds, she observed a loud flapping noise emanating from the window. The vehicle was taken t...

Mileage: 80,095

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 75 MPH, the passenger's side A-pillar trim, detached from the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet availa...

Mileage: 74,151

I filed a complaint yesterday 5/4/24. The complaint number is #11586924. Yesterday I gave you the details of what happened with my transmission and when it happened. Today I want to give you the Manufacturer Comm. Number. From Ford Motor Co. the service number is SSM46069. It states that Ford knew t...

Unknown Overall something within while driving my truck i had starting hearing a grinding sound while turning and then the steering started to lock up, very unsafe and while my children were going to school had me in panic mode in which i never experience out of all the vehicle ive had and paid off...

Unknown Overall something within while driving my truck i had starting hearing a grinding sound while turning and then the steering started to lock up, very unsafe and while my children were going to school had me in panic mode in which i never experience out of all the vehicle ive had and paid off...

Unknown Overall something within while driving my truck i had starting hearing a grinding sound while turning and then the steering started to lock up, very unsafe and while my children were going to school had me in panic mode in which i never experience out of all the vehicle ive had and paid off...

While driving on the highway at approximately 80 mph, the driver side A-pillar molding on my 2016 Ford Explorer flew off and struck a vehicle behind me. I am not able to determine if there was any damage to the impacted vehicle. On my vehicle, there are what appear to be scratches or smudges on my d...

I own a 2016 Ford Explorer. My Wife and I bought the car In Jan. 2016. On April 20th 2024, I was on my way to work when a warning came on the dash that said "check manual" and displayed an open end wrench. The car hesitated and then continued on. I was not far from the Ford Dealership where I bought...

The contact owns a 2016 Ford Explorer. The contact stated that when the heater was turned to the on position, it blew out cold air. There were no warning lights illuminated. The contact called an independent mechanic, who informed the contact that the water pump was leaking, and that the engine need...

Mileage: 60,000

The Steering shaft froze(steering shaft U jionts) making steering hard especially when it cold out.

After buying this vehicle on 4-10-24 checked with Car fax for any recalls. Found a recall on my vehicle 24S02 for the pillar trim. Inspected my vehicle and noticed passenger side pillar trim of the windshield at the very top is starting to come loose and is a bit separated. Didn't notice it till aft...

The contact owns a 2016 Ford Explorer. The contact stated while the vehicle was parked in the garage, the contact became aware there was coolant leaking onto the floor. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed with a water pump malfunction. T...

Mileage: 194,000

The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving at approximately 65 MPH, the front A-Pillar trim detached from the windshield almost causing a crash. The vehicle was not diagnosed or repair. The contact received notification of NHTSA Campaign Number: 24V031000 ...

Mileage: 119,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 5 MPH and coming to a complete stop, the vehicle shuddered. The contact stated that the vehicle shuddered increasingly while at a complete stop. The contact stated that upon depressing the accelerator pedal to drive, the vehicle...

Mileage: 126,000

Power steering module, which is part of the front steering linkage went out suddenly while driving which resulted in no power assist to steering at 55 mph. From the auto forums, this is not an uncommon issue with the 2016 Ford Explorer yet there has been no recall on it.

This is the problem I'm experiencing, my steering wheel would tighten up when I'm backing up from being part. Then when it comes to me, pulling out and about to drive and I have to make a turn the stand well will tighten up again and make it difficult for me to drive or or to turn go other way. When...

This is the problem I'm experiencing, my steering wheel would tighten up when I'm backing up from being part. Then when it comes to me, pulling out and about to drive and I have to make a turn the stand well will tighten up again and make it difficult for me to drive or or to turn go other way. When...

This is the problem I'm experiencing, my steering wheel would tighten up when I'm backing up from being part. Then when it comes to me, pulling out and about to drive and I have to make a turn the stand well will tighten up again and make it difficult for me to drive or or to turn go other way. When...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deale...

Vehicle: 2016 Ford Explorer Sport Mileage: 93,000 Complaint: I am reporting recurring turbocharger failures in my 2016 Ford Explorer Sport. The first failure occurred at 50,000 miles and was covered under warranty. The vehicle is now experiencing the same issue at 93,000 miles. Ford Customer Servic...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Mileage: 62,884

Airbags notification is on

Airbags notification is on

The contact owns a 2016 Ford Explorer. The contact stated that the front passenger’s side pillar leaked water during rainy weather. The contact received a notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer ...

Mileage: 95,000

Driving and randomly the steering wheels loses power steering and gives a power steering fault code. I was with my children and almost crashed. I’m told this is very common and Ford refuses to recall it.

The contact owns a 2016 Ford Explorer. The contact stated that the check engine warning light was illuminated, and the vehicle was stalling because oil was leaking onto the crank case-control sensor. The contact changed the crank case-control sensor. The failure recurred and the vehicle was taken to...

Mileage: 125,900

Steering has become extremely rough and sticks, dangerous to drive because it sticks hard and may not straighten out easy sometimes. Will take to dealer soon, suspect rack and pinion failure.

Mileage: 109,920

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Iba conduciendo por la avenida y de pronto salió volando el trim del lado del conductor que va cooocado al lado del parabrisas, por suerte no venía carros tan pegados a mi y no ocasionó ningún daño,

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, the vehicle failed to properly accelerate. The contact stated that the failure was intermittent and mostly occurred while driving up an incline. The cause of the failure was not yet determined. The manufacture...

Mileage: 137,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, the vehicle failed to properly accelerate. The contact stated that the failure was intermittent and mostly occurred while driving up an incline. The cause of the failure was not yet determined. The manufacture...

Mileage: 137,000

I was driving and everything felt and looked normal. Out of the blue a pop noise, car was smoking. Had to have it towed. Mechanic said the transfer case blew like a grenade. It nicked my transmission as well. I was broke down in an intersection. No warning signs.

While traveling at highway speed (55mph), the transfer case "exploded" resulting in catastrophic failure and fluctuating power and impaired driveability. Defect has been confrimed by independent local repair center.

The contact owns a 2016 Ford Explorer. The contact stated that on several occasions while driving at various speeds, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the second-row seat wiring harness plugs were damaged and needed to be replaced. T...

Mileage: 109,000

The contact owns a 2016 Ford Explorer. The contact stated that on several occasions while driving at various speeds, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the second-row seat wiring harness plugs were damaged and needed to be replaced. T...

Mileage: 109,000

The transmission began slipping causing poor control at higher speeds using the cruise control or passing gear. Only about 42,000 miles on the vehicle and no financial help from Ford. Service for a new transmission was $7667.11at Dave Sinclair Ford, 7466 South Lindbergh, St. Louis Missouri, 63125. 3...

The transmission began slipping causing poor control at higher speeds using the cruise control or passing gear. Only about 42,000 miles on the vehicle and no financial help from Ford. Service for a new transmission was $7667.11at Dave Sinclair Ford, 7466 South Lindbergh, St. Louis Missouri, 63125. 3...

The transmission began slipping causing poor control at higher speeds using the cruise control or passing gear. Only about 42,000 miles on the vehicle and no financial help from Ford. Service for a new transmission was $7667.11at Dave Sinclair Ford, 7466 South Lindbergh, St. Louis Missouri, 63125. 3...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering assist fault and traction control warning lights illuminated. In addition, the steering wheel became difficult to turn. The vehicle was towed to the dealer where it was diagnosed with a...

Mileage: 37,000

Lost the driver side A pillar in January- now just lost passenger side A pillar driving on I-16

The contact owns a 2016 Ford Explorer. The contact stated while driving 70 MPH, the driver’s side exterior trim detached from the vehicle. The passenger's side trim was loose and rattling. There were no warning lights illuminated. The vehicle was taken to the local dealer, who took photos. The veh...

Mileage: 125,000

Stereo/ inside lights turn off randomly. Unable to know if others can see if blinkers are on or not. Has not been checked due to high out of pocket cost through dealership. No warning lights ever come on from the times the issues have occurred.

Mileage: 101,837

Stereo/ inside lights turn off randomly. Unable to know if others can see if blinkers are on or not. Has not been checked due to high out of pocket cost through dealership. No warning lights ever come on from the times the issues have occurred.

Mileage: 101,837

The at the engine is built the coolest is leaking into it. This causes the engine to seize while driving and is very dangerous. If you catch it early it’s an expensive fix if you catch it late it’s a new engine you’ll need/ there is no warning signs for it.

The at the engine is built the coolest is leaking into it. This causes the engine to seize while driving and is very dangerous. If you catch it early it’s an expensive fix if you catch it late it’s a new engine you’ll need/ there is no warning signs for it.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Mileage: 50,000

While traveling home from out of town this past Easter weekend, a large piece of something flew up, whipped in front of the passenger side windshield and then smacked the passenger side window before completely detaching in the road behind me. I pulled over to see what happened and saw the trim was ...

Driving on [XXX] when the engine began smoking (fogging) and I was unable to see. I stopped and could not go any further. Two cars nearly hit me. It took 10 minutes or longer for the car to cool down and the computer to allow me to move the vehicle 20' to get off the busiest street in Alabama. The c...

Driving on [XXX] when the engine began smoking (fogging) and I was unable to see. I stopped and could not go any further. Two cars nearly hit me. It took 10 minutes or longer for the car to cool down and the computer to allow me to move the vehicle 20' to get off the busiest street in Alabama. The c...

I was driving and stopped in the left turn lane and the car wouldn't move. Had to have the vehicle towed and now I have to replace the transmission on a car that has 72,000 miles on it. There was no advance notice that there was a problem. I have the vehicle serviced regularly.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts are not yet available. The contact stated that the man...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 10 MPH, there was a burnt hydraulic fluid odor inside the vehicle when the vehicle shuddered and stalled. No warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed...

The contacted owns a 2016 Ford Explorer. The contact stated that while driving at undisclosed speeds, there was an abnormal grinding sound detected. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the rack and pinion. The contact called the loca...

Mileage: 58,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 30 MPH, the vehicle lost motive power. The vehicle was steered to the side of the road and restarted. The vehicle was taken to a dealer where it was diagnosed that PCM needed to be updated. The vehicle was repaired but the failu...

Mileage: 56,000

The contact owns a 2016 Ford Explorer. The contact stated that while operating the vehicle a rattling noise was present coming from the top of the vehicle. Upon inspection it was discovered that the passenger’s side roof rack assembly had become unsecured. The cause of the failure was not yet dete...

Mileage: 140,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V537000 (Suspension). The contact stated that on several occasions while driving at various speeds and making a left or right turn, the wheels continued to turn. The vehicle was taken to a dealer whe...

Mileage: 70,000

In August 2023, my vehicle began to make a popping noise and began to lose power when attempting to accelerate. It was diagnosed by the repair shop as a turbo going bad. I repaired the turbo. In December 2023, the check engine light came on. The repair shop indicated that the lifters and cam shafts...

In August 2023, my vehicle began to make a popping noise and began to lose power when attempting to accelerate. It was diagnosed by the repair shop as a turbo going bad. I repaired the turbo. In December 2023, the check engine light came on. The repair shop indicated that the lifters and cam shafts...

In August 2023, my vehicle began to make a popping noise and began to lose power when attempting to accelerate. It was diagnosed by the repair shop as a turbo going bad. I repaired the turbo. In December 2023, the check engine light came on. The repair shop indicated that the lifters and cam shafts...

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 40 MPH, there was an abnormal rattling sound coming from the passenger side of the vehicle. The contact stated the front passenger side door handle trim was then separated from the vehicle. The door handle tri...

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 40 MPH, there was an abnormal rattling sound coming from the passenger side of the vehicle. The contact stated the front passenger side door handle trim was then separated from the vehicle. The door handle tri...

Mileage: 120,000

On 3/19/24, my left side exterior A-pillar trim part flew off my car on the highway. I have had a constant wind noise in my windshield for a very long time. I didn't think this was going to happen. Thank God there was no cars directly behind me because it came off and was hanging and then blew off ...

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 45 MPH, the steering wheel became very firm. The contact stated that the "Steering Assist Failure" message was displayed, and the Traction Control Warning light was illuminated. The vehicle was taken to the residen...

Mileage: 108,000

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 45 MPH, the steering wheel became very firm. The contact stated that the "Steering Assist Failure" message was displayed, and the Traction Control Warning light was illuminated. The vehicle was taken to the residen...

Mileage: 108,000

There has been many reports of electronic steering issue where it would just swerve you off the road and loose full control while driving for years 2013-2015 cars but 2016 years are also being effected. A dealership confirmed it was an electronic steering rack causing the issue. No warning lamps had...

There has been many reports of electronic steering issue where it would just swerve you off the road and loose full control while driving for years 2013-2015 cars but 2016 years are also being effected. A dealership confirmed it was an electronic steering rack causing the issue. No warning lamps had...

The contact owns a 2016 Ford Explorer. The contact stated that rainwater had leaked into the driver's side B-pillar trim panel causing electrical failures to occur which included the battery failure and the keyless entry failure. The cause of the failure was not yet determined. The local dealer was ...

Mileage: 125,000

The contact owns a 2016 Ford Explorer. The contact stated that rainwater had leaked into the driver's side B-pillar trim panel causing electrical failures to occur which included the battery failure and the keyless entry failure. The cause of the failure was not yet determined. The local dealer was ...

Mileage: 125,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The cont...

Mileage: 55,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front driver's side air bag warning light illuminated. The contact stated that the failure occurred intermittently, however, the failure had occurred three times. The vehicle was not diagnosed o...

Mileage: 55,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 65 MPH, the passenger’s side exterior A-pillar trim dislodged from the vehicle and struck another vehicle. The contact stated that the driver's side A-pillar trim was also unsecured and loosened. The caus...

Mileage: 91,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Mileage: 58,630

Our 2016 Ford Explorer suddenly the steering started making a loud grinding noise while rotating the steering wheel. The noise is anytime you move the steering wheel left or right parked or moving. The steering wheel locks up without warning while driving making it momentarily impossible to move a...

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 80 MPH, the passenger’s side exterior middle trim panel had dislodged from the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure and explained that the fa...

Mileage: 30,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 80 MPH, the passenger’s side exterior middle trim panel had dislodged from the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure and explained that the fa...

Mileage: 30,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. The contact stated that when the accelerator pedal was depressed, the transmission started slipping. In addition, the vehicle was jerking abnormally. The ...

Mileage: 50,000

The roof rack on the left side of the vehicle became unattached in transit, and flew off into traffic.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at undisclosed speeds, the steering wheel was making an abnormal grinding sound. The ABS, air bags, and check engine warning lights were illuminated. The contact called the local dealer and was informed that the parts were ...

Mileage: 14,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at undisclosed speeds, the steering wheel was making an abnormal grinding sound. The ABS, air bags, and check engine warning lights were illuminated. The contact called the local dealer and was informed that the parts were ...

Mileage: 14,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at undisclosed speeds, the steering wheel was making an abnormal grinding sound. The ABS, air bags, and check engine warning lights were illuminated. The contact called the local dealer and was informed that the parts were ...

Mileage: 14,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Mileage: 205,040

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Grinding banging noise when turning steering wheel driving and parked. Milage had just reached 100,000 . Contacted Ford for inspection was told my steering gear needed replaced, car not drivable. Cost almost 3000.00 to repair. At the time there was already a recall on my model for this issue but my ...

The contact owns a 2016 Ford Explorer. The contact stated while driving 70 MPH, the driver’s side front door panel became loosened due to failed adhesive exposing wiring in the door. The front door lights remained illuminated while the door was closed. The contact stated that the rear door failed ...

Mileage: 195,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 70 MPH, the driver’s side front door panel became loosened due to failed adhesive exposing wiring in the door. The front door lights remained illuminated while the door was closed. The contact stated that the rear door failed ...

Mileage: 195,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 70 MPH, the driver’s side front door panel became loosened due to failed adhesive exposing wiring in the door. The front door lights remained illuminated while the door was closed. The contact stated that the rear door failed ...

Mileage: 195,000

Ford has a recall for the A pillar but my B pillar trim flew off. The other side was loose.

The contact owns a 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The contact stated that there was windy sound coming from the front passenger's side door while driving. Additionally, the contact stated that there was water accumulated between the front drive...

Mileage: 104,000

The contact owns a 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The contact stated that there was windy sound coming from the front passenger's side door while driving. Additionally, the contact stated that there was water accumulated between the front drive...

Mileage: 104,000

The contact owns a 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The contact stated that there was windy sound coming from the front passenger's side door while driving. Additionally, the contact stated that there was water accumulated between the front drive...

Mileage: 104,000

The contact owns a 2016 Ford Explorer. The contact stated that when the vehicle was shifted into drive(D), the vehicle started shaking abnormally. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission and that the transmission needed to be replaced. The c...

Mileage: 110,000

The explorer started having issues with the heater not working when stopped. After some research it recommended that we check the coolant level. The coolant was low. Then we refilled it and then it happened again 3 weeks later and the coolant was low. This made us believe there was a coolant leak. A...

The explorer started having issues with the heater not working when stopped. After some research it recommended that we check the coolant level. The coolant was low. Then we refilled it and then it happened again 3 weeks later and the coolant was low. This made us believe there was a coolant leak. A...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Mileage: 70,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the water pump. The vehicle was repaired; however, the failure reoccu...

My steering wheel completely locked up and we couldn't turn it or anything. After repetitively trying to move it the steering wheel finally came loose. I was able to take it to a mechanic and he said its the steering rack but since it completely locked up and was unable to move the steering wheel I ...

The rack and pinion steering has gone bad. This is causing the vehicle to be hard to drive as it is very difficult to turn the wheel and control the vehicle. This is making it dangerous to drive as you are unable to turn the wheel very well.

The rack and pinion steering has gone bad. This is causing the vehicle to be hard to drive as it is very difficult to turn the wheel and control the vehicle. This is making it dangerous to drive as you are unable to turn the wheel very well.

Subject: Urgent Vehicle Safety Complaint Regarding Defective Water Pump in Ford and Lincoln Vehicles I am writing to bring to your attention a critical safety concern affecting numerous Ford and Lincoln vehicles worldwide, specifically those equipped with Cyclone (Duratec) engines. The issue at han...

Subject: Urgent Vehicle Safety Complaint Regarding Defective Water Pump in Ford and Lincoln Vehicles I am writing to bring to your attention a critical safety concern affecting numerous Ford and Lincoln vehicles worldwide, specifically those equipped with Cyclone (Duratec) engines. The issue at han...

Subject: Urgent Vehicle Safety Complaint Regarding Defective Water Pump in Ford and Lincoln Vehicles I am writing to bring to your attention a critical safety concern affecting numerous Ford and Lincoln vehicles worldwide, specifically those equipped with Cyclone (Duratec) engines. The issue at han...

went to drive my vehicle and when i turned exiting my driveway , my steering was stiff, hard to turn. shutting off vehicle and restarting sometimes helps, but now it is always no power assist. No warning lights, messages or check engine lights at all. just lost power assist. I figure it is another r...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed MPH, the roof rack rails detached from the vehicle. No warning lights illuminated. The vehicle was taken to the dealer and it was confirmed the entire roof rack rails had detached from the vehicle. The v...

Mileage: 160,000

On 1/28/24 We were traveling 50-60 mph when all of a sudden we heard a popping noise and noticed the trim on drivers side was loosening. We were able to slow down and pull over which was when the trim then blew off. My husband retrieved the trim (which we now know is referenced as the a-pillar) off ...

Trim piece on passenger side broke in half while driving and hit another car. No damage reported but it almost caused accident. Confirmed this is the recalled piece.

The water pump failed causing coolant to leak into the oil pan causing my vehicle to die suddenly and without any warning lights or messages on a high speed, heavy traffic metropolitan interstate/highway (35W in Minneapolis). I was commuting home from work. It was completely dark. I was in the far...

The contact owns a 2016 Ford Explorer. The contact stated while driving 40 MPH, the vehicle lost power steering functionality. The service stability track, traction control, and the loss of power steering warning lights were illuminated. The contact stated that he used physical strength to steer the...

Mileage: 69,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 40 MPH, the vehicle lost power steering functionality. The service stability track, traction control, and the loss of power steering warning lights were illuminated. The contact stated that he used physical strength to steer the...

Mileage: 69,000

My engine sounded strange at startup in the mornings so I asked the ford dealer to look at it because Firestone could not find anything wrong with it and I had two recalls needing addressed. I took it to the dealership in diberville, MS first and scheduled the current recalls to be fixed. I was tol...

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 70 MPH, there was a loud popping sound coming from the driver's side window trim panel detaching from the vehicle. The cause of the failure was not yet determined. The vehicle was not yet repaired. The manufac...

Mileage: 112,000

2016 Ford Explorer. the air bag warning light was illuminated it was coming off and on and now stays on. took the vehicle to the dealer who confirmed that the vehicle was not under recall for the failure. The vehicle had not been repaired.

Several weeks ago we noticed a propane or natural gas smell in the vehicle' cab and around the vehicle. The smell was stronger sometimes and lesser others, but more so when the heater was on. In the very cold weather, I would have to dress in extra warm layers and keep the windows lowered with fre...

I REPORTED A PROBLEM 1/23/24 CONCERNING THE TRIM BLOWING OFF BY THE FRONT WINDSHIELD, I SAW ON THE NEWS THAT THIS IS A RECALL ISSUE BUT I ALSO THINK THAT THE COWLING WHERE THE WIPERS ARE ATTACHED SHOULD BE LOOKED INTO, THIS PIECE IS FALLING APART AND WHEN DRIVING THE WIND GETS UNDER THE TRIM PIECES...

The heated seats went out. Took to mechanic shop, the wires burned out and also melted the fuse box. All that has to be replaced. Ford Dealership only sells the whole wiring harness which is over $1,000. With the wires burning out and then melting fuse box, lucky my car didn't burn.

I was driving down the interstate and heard a tapping/clicking sound from the right side of my windshield that got progressively worse. Before I could stop at the next exit to examine the cause, I noticed an object falling to the ground in my rearview mirror just as the noise stopped. After exiting ...

I am writing to you as I just read an article about my Explorer being recalled for a different issue, pieces of trim flying off (which happened to us several years ago). I took to the dealership then, they replaced and it immediately cracked again. They were blaming my door as being off and causin...

I am writing to you as I just read an article about my Explorer being recalled for a different issue, pieces of trim flying off (which happened to us several years ago). I took to the dealership then, they replaced and it immediately cracked again. They were blaming my door as being off and causin...

Water pump went out and water and oil mixed started smoking and loss of power then engine just shut off now wont turn over

We were driving down [XXX] between Houston and San Antonio on [XXX], when we heard a loud noise but felt nothing. When we were ready to leave our destination, the front-driver's side windshield panel was gone. It had blown off going down the road. There was no warning that the panel was loose no...

Waterpump malfunction. Risk puts the user at financial obligation to repair the car as the waterpump is needed for proper function of heater elements and other internal parts. Unsure of if this has been reproduced or confirmed. Diagnostics was ran on the car, determined the issue to be the water pu...

Complete failure of steering rack, causing the car to be completely undriveable. Poses a massive safety risk which could have resulted in injury or death had it occured at the wrong time or place.

The contact owns a 2016 Ford Explorer. The contact stated while driving 10 MPH, the contact became aware that antifreeze leaking from the vehicle. The temperature gauge light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to ant...

Mileage: 102,000

The cowling where the windshield wipers are attached is falling apart this caused the pillar molding bracket to blow off on I-95 may have struck another vehicle. The ford dealer estimated it would cost $1223.72 to repair.

The heater on the car didn't work, It turns out the coolant was leaking that led to the water pump issue. Things started to fail on the vehicle and lights came on. It left me stranded on the highway. The car shut down on the Intestate. That was so dangerous and scary, too. Took the car to Ford for...

Mileage: 102,411

Vehicle sat for a little more than a week, and battery dies has happened multiple times. I consider this a safety issue, because I cannot leave my car for longer than a week. If I go on a trip, and coming back to a dead battery in the middle of the night is clearly unsafe. Battery is 1 1/2 months o...

Grinding/knocking noise when driving and turning front wheel either right or left. Was told need new steering gear. Only 115K miles on car. NUMEROUS complaints online from other 2016 Ford Explorer owners with SAME issue. This is a safety issue as the car is not safe to drive, yet this is my only mea...

Water pump is leaking and needs to replace.

Today while driving on the highway, the windshield trim flew off at a high rate of speed. I am unsure as to which direction it went. The components that were holding it together have also cracked which worries me that it too will fly off. This is the second time that this has happened. We are now wi...

in 2021 my check engine light came on. My Vehicle was just 5 years old, but 14K miles out of the manufacture warranty. My Engine failed and I had pay out of pocket to get another one. It's all documented by my mechanic and in Ford's system. I know there is an investigation of a possible recall for t...

The electronic steering went out while driving making stearing very difficult and dangerous. I found out this is an issue that many ha e had and they have not recalled this dangerous part.

The windshield Trim panel flew off at highway speed.

Coolant (water) pump leak, leading to replacement or eventual failure. As the pump is located internally of the engine, the effort to repair is quite extensive. This is a known issue for this engine, with previous versions under a recall. The pump location was relocated externally of the engine in f...

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 45 MPH and turning to the right following a bend in the highway, the contact attempted to turn the steering wheel back to center and the steering wheel became difficult to turn. The contact stated no warning light ...

Mileage: 184,000

While driving on the highway, windshield trim flew off (2 different times, passenger and driver side). It scared me at first when it started to come loose because it flapped around and I wasn’t really sure what was going on. And can’t pull over or slow down on highway. When it broke off, it flew...

The windshield trim on the drivers side and passenger side has come off while driving 70+ mph on the interstate. The drivers side flew off and hit my windshield. A few weeks later the passenger flew off and the car behind me had to swerve to avoid being hit by it. This is dangerous for me as the dri...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment. Additionally, the vehicle failed to exceed 3000 RPM. The check engine warning light was illuminated. The vehicle was towed to the ...

Mileage: 93,000

Water pump leaking and needs to be replaced. Can cause engine failure and lead to being stranded on highway. Multiple forums have people with the same issue. No warning lights have come on. I took the vehicle in for another issue and they pointed out the leak to me.

Water pump leaking and needs to be replaced. Can cause engine failure and lead to being stranded on highway. Multiple forums have people with the same issue. No warning lights have come on. I took the vehicle in for another issue and they pointed out the leak to me.

2016 Ford Explorer at 81,000 miles the steering rack is considered bad. Prior to getting this checked by the dealer there were major steering issues with the vehicle that suddenly would not work. My wife and daughter were in the car at the time of the incident and had to pull over to avoid major c...

Passenger-side A-Pillar Molding Windshield Outer Trim flew off while driving on the highway.

The contact owns a 2016 Ford Explorer. The contact stated while driving at approximately 55 MPH, there was smoke coming from the engine compartment. Additionally, the "PTU Failure" message was displayed before the vehicle stalled. The vehicle was towed to the local dealer who diagnosed the vehicle a...

Mileage: 15,000

The contact owns a 2016 Ford Explorer. The contact stated that water was accumulating in the rear driver’s side cupholder. In addition, the contact also stated that water was leaking through the rear speakers as well. The vehicle was taken to a dealer where the vehicle was diagnosed with a crack i...

Mileage: 50,000

1. Component: Electronic throttle body 2. Our vehicle shut down (limp home mode) on the Interstate traveling at high speeds. We narrowly avoided catastrophic accident with other vehicles on the road. 3. The problem was confirmed at the dealership where it is currently being replaced at our expense ...

The automatic tailgate in my Explorer Sport accelerates when closing creating a serious amount of force that could kill a small child or even an adult if striking them in the head or neck. I'm shocked that this hasn't been a recall issue for Ford vehicles because of the amount of speed and force th...

The automatic tailgate in my Explorer Sport accelerates when closing creating a serious amount of force that could kill a small child or even an adult if striking them in the head or neck. I'm shocked that this hasn't been a recall issue for Ford vehicles because of the amount of speed and force th...

when traveling at highway speed the side fins fly off. i have had them replaced 3 times now at dealership. thank God there was not someone behind me - especially on a motor cycle it could of killed them

when traveling at highway speed the side fins fly off. i have had them replaced 3 times now at dealership. thank God there was not someone behind me - especially on a motor cycle it could of killed them

I [XXX] went with my mom [XXX] to buy a vehicle off of [XXX] . It was a 2016 ford explorer. I payed 13,000. The began to lose control when driving on a bumpy road and while braking I took the car to a Ford dealer and had some repairs, but they didn’t find the problem. I used the car sparingly an...

I [XXX] went with my mom [XXX] to buy a vehicle off of [XXX] . It was a 2016 ford explorer. I payed 13,000. The began to lose control when driving on a bumpy road and while braking I took the car to a Ford dealer and had some repairs, but they didn’t find the problem. I used the car sparingly an...

I [XXX] went with my mom [XXX] to buy a vehicle off of [XXX] . It was a 2016 ford explorer. I payed 13,000. The began to lose control when driving on a bumpy road and while braking I took the car to a Ford dealer and had some repairs, but they didn’t find the problem. I used the car sparingly an...

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 60 MPH, the vehicle was not accelerating as needed with the accelerator pedal depressed. The contact stated that the check engine warning light illuminated, then flashed several times and then turned off. The conta...

Mileage: 153,000

The rear toe suspension link failed on my Ford 2016 Explorer Sport for the 4th time on 10/20/2023 while I was driving. I heard a pop and lost total control of my vehicle. My vehicle immediately veered right going down an embankment. Thankfully trees where there to stop the vehicle from going into...

I was stopped at a major intersection (very busy) at a red light when my car quit. I tried to restart the car but nothing happened. I was at the bottom of a hill, which has a turn not long before you reach this intersection, the speed limit is 45 mph but its normal for cars to average 50-60 mph....

I was driving on the highway and heard a loud noise didn’t know what it was until I got home and realized my windshield trim on passenger side was not on there anymore. It had flown off while driving down the highway.

I was driving on the highway and heard a loud noise didn’t know what it was until I got home and realized my windshield trim on passenger side was not on there anymore. It had flown off while driving down the highway.

My side pillar on the passenger side of my 2016 Ford Explorer door came off and I had to buy a new one. Now my A-Pillar on the drivers windshield has come off as I was on the freeway. This is safety issue for me and other drivers who may be struck. I read that this is a known issue with the 5th gene...

My Explorer engine blew a head gasket while I was driving and I had to maneuver quite a bit to avoid having multiple accidents. I had it towed to a shop and they said the engine was bad and caused by a known problem with Ford Ecoboost engines.

The steering rack failed while operating the vehicle at approximately 40 mph resulting in a near total loss of steering. It required extreme force to turn the steering wheel to avoid oncoming traffic on a bend in the road before finally moving out of the roadway. The warning message displayed at th...

In 2021, driving down the highway, our driver side windshield trim partially broke free and started smacking against the driver side window before breaking off and flying behind the vehicle. Then in July 2023, the passenger side windshield trim broke free on the highway. Appears the rubber seal disi...

Passenger Side windshield molding Trim flew off on the highway speed.

All of the moulding, seals & rubber windshield trim/gasket around the windshield has failed. It has cracked, broken off and much is now missing off the vehicle. Now when I drive the vehicle it makes scary noises due to the cracked/missing moulding/seals. This has created some scary driving situation...

All of the moulding, seals & rubber windshield trim/gasket around the windshield has failed. It has cracked, broken off and much is now missing off the vehicle. Now when I drive the vehicle it makes scary noises due to the cracked/missing moulding/seals. This has created some scary driving situation...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, she heard an abnormal sound coming from underneath the vehicle, and the vehicle was shifting hard. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with th...

Mileage: 12,000

Back up camera went out and later came on. Today we have been driving the last hour with airbag indicator on. Camera incident was 10-29-2023.

Back up camera went out and later came on. Today we have been driving the last hour with airbag indicator on. Camera incident was 10-29-2023.

Back up camera went out and later came on. Today we have been driving the last hour with airbag indicator on. Camera incident was 10-29-2023.

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was pulled over on the side of the road, the steering wheel became firm. The power steering assist warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the elec...

Mileage: 30,476

Middle row, passenger side seat belt buckle is broken & will not latch. This is where my 9yr old sits & there is no reason or cause for this to break. My vehicle has the inflatable airbag seatbelts on this row.

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked, the contact became aware that there was an unknown fluid leaking from the engine compartment. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed tha...

Mileage: 68,480

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, the vehicle jerked and independently shut off while on the freeway. The contact stated that the accelerator pedal was depressed to the floorboard during the failure. The contact pulled to the side of the road ...

Mileage: 127,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving uphill, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the torque converter was defective and needed...

Mileage: 70,000

The driver side panels on my front windshield flew off while driving on the highway and then the passenger side broke and the lining ripped out slapping the side window. I know at least 4 other people whose Explorers have done the same and see them all the time driving around broken and gone. How is...

I was driving my 2016 Ford Explorer on I-65 October 19, 2023, in the afternoon. I thought something flew off of one of the two semis in front of me and hit my windshield on two separate times, within a few seconds of each other. When I arrived home, I checked to see if I had any damages, and I was...

I was driving my 2016 Ford Explorer on I-65 October 19, 2023, in the afternoon. I thought something flew off of one of the two semis in front of me and hit my windshield on two separate times, within a few seconds of each other. When I arrived home, I checked to see if I had any damages, and I was...

Sudden deceleration due to P2112 code, electronic throttle body stuck closed.

The vehicle starting making a clunking noise while doing turns. While making a right hand turn, the steering wheel stuck and I had to yank it back (left) which caused a loud popping noise. Took it straight to the auto shop and next day was notified it was the steering rack and pinion.

The windshield trim on the passenger side of my 2016 Ford Explorer came flying off my car while I was traveling at about 70mph. The piece flew upwards and backwards. I was not able to see if it hit any of the cars behind me. I was not able to stop to retrieve the piece. I've included a picture below...

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was being serviced, coolant leaked into the engine. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty water pump that need...

Both Front windshield trims flew off while driving. Each side different days. On highway driving when saw something fly on side of my vehicle and almost hit vehicle beside me. I was forced to pull over check my vehicle and noticed windshield trim missing.

Leaking coolant. Water pump failure.

Water pump failure, engine coolant leakage from water pump

Water pump failure, engine coolant leakage from water pump

Last night check engine light turned on. I called the dealer to get an appointment first thing next morning to get it checked. In next 2 minutes engine coolant over temperature sign turned on. i got scared and stopped the car immediately and got it towed to the dealer right away. got a call from the...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at 70 MPH, the vehicle accelerator pedal was stiff. The contact pulled over and noticed abnormal noises coming from the engine. No warning light was illuminated. The vehicle was towed to an independent mechanic to be diagno...

Mileage: 105,000

My check engine light came on and began blinking. I had the car towed to a local shop to avoid any additional damage to the engine. The shop determined the car had significantly overheated due to a faulty water pump and the engine would have to be replaced. Leading up to this my check engine light n...

Car has inflatable seatbelt in the second row bucket seats. I am unable to find any car seats that are safe to use in this vehicle once you move from tether position Have visited local dealership and called Ford for assistance. None of which are able to assist with this which puts children in great ...

Car has inflatable seatbelt in the second row bucket seats. I am unable to find any car seats that are safe to use in this vehicle once you move from tether position Have visited local dealership and called Ford for assistance. None of which are able to assist with this which puts children in great ...

November 1, 2022 my car went to the dealership because the check engine light came on. We had it towed to our local repair shop and they suggested it go to the dealership as it appeared that there was a crack leaking fluid into the engine. It was at that time I was notified that I was going to ne...

2016 Ford Explorer V6 Ecoboost with only 63,000 miles, the water pump is leaking. This is a well known failure with hundreds if not thousands of complaints. The repair is extensive and costly for a $70 part that is known to fail. A water pump seal and/or rubber gasket failure will result in water le...

The contact owns a 2016 Ford Explorer. The contact stated that after it had rained, water entered the vehicle through the sunroof and would accumulate inside the roof of the vehicle. While coming to a stop while driving, the water would flow to the front of the vehicle and leak inside the cabin thro...

The contact owns a 2016 Ford Explorer. The contact stated that after it had rained, water entered the vehicle through the sunroof and would accumulate inside the roof of the vehicle. While coming to a stop while driving, the water would flow to the front of the vehicle and leak inside the cabin thro...

On December 17th of 2022, I was driving my car when it abruptly became sluggish and felt like it wasn’t shifting gears correctly. After coming to a stop, when I resumed driving, it sounded like the engine was getting gas, racing, but the car was hardly moving at all. Then it seemed like it would...

The contact owns a 2016 Ford Explorer. The contact stated that while at a complete stop, the vehicle was shifted into drive(D) and the brake pedal was released; however, the vehicle started shuddering and jerking significantly. Additionally, the contact stated that the vehicle hesitated to shift in...

Mileage: 121,000

The contact owns a 2016 Ford Explorer. The contact stated that while at a complete stop, the vehicle was shifted into drive(D) and the brake pedal was released; however, the vehicle started shuddering and jerking significantly. Additionally, the contact stated that the vehicle hesitated to shift in...

Mileage: 121,000

The contact owns a 2016 Ford Explorer. The contact stated that while at a complete stop, the vehicle was shifted into drive(D) and the brake pedal was released; however, the vehicle started shuddering and jerking significantly. Additionally, the contact stated that the vehicle hesitated to shift in...

Mileage: 121,000

In July 2023 my airbag light appeared on my instrument panel. I checked seat belts but all was good. I had the ford dealer diagnose and they said that the rear seat belt airbag was out of compliance. I am the original owner of the vehicle and asked if this was under any recall or TSB. They checked a...

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 70 MPH, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was towed to the dealer who determined that the water pump had failed and needed ...

Mileage: 90,000

The roof rail cover blew off going down the highway on saturday 9/23/23. I'm not sure if it hit any cars. I saw it fly off in my rearview mirror but there was nothing I could do.

Tires damaged due to a rear toe link not having proper alignment adjustments. I was told to buy aftermarket products because the two ASE certified shops could not align my rear suspension. I've chewed through two pairs of brand new tires in less than 4 months.

Tires damaged due to a rear toe link not having proper alignment adjustments. I was told to buy aftermarket products because the two ASE certified shops could not align my rear suspension. I've chewed through two pairs of brand new tires in less than 4 months.

Hello, I have a 2016 Ford Explorer Limited with VIN [XXX] . I have 90k miles on it and my water pump failed like it did for many many people for this model. This is a systemic issue at this point and I don't understand how there is not a recall for this issue with Ford. The cost to repair this i...

Faulty power steering making noise while turning, difficult while driving because power steering seems to be failing. Making it hazardous to drive because it is difficult to keep straightforward in the road. Day before occurrence the back hatch (lift gate is ajar) would not open and shows light o...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle shuddered and made an abnormal sound. The contact was able to pull to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the driveshaft was fr...

The power liftgate stop working. The liftgate light on dashboard shows liftgate open and the power liftgate does not work open nor closes.

The power liftgate stop working. The liftgate light on dashboard shows liftgate open and the power liftgate does not work open nor closes.

The power liftgate stop working. The liftgate light on dashboard shows liftgate open and the power liftgate does not work open nor closes.

The contact owns a 2016 Ford Explorer. The contact stated while starting the vehicle and depressing the brake pedal, the engine revved while the vehicle was idling. The contact stated that the failure recurred while at a complete stop at a traffic light, and the vehicle shuddered. The check engine w...

Mileage: 121,000

Steering locks up at high way speeds, cannot turn wheel on any direction. I have had a close call to a head on collision on the road way because I could not turn my wheel. Previous years of this model and have the reported issues, multiple online threads of this same model or newer with this issue a...

Twice I have been driving down the highway and have had the right front passenger side trim break off of the car. The first time it was caught between the door and the passenger side mirror and I was able to retrieve. Took to the dealer and they repaired. The second time it happened the same piece c...

The contact owns a 2016 Ford Explorer. The contact stated that while crossing an intersection at 35 MPH, another driver crashed on the driver's side of the vehicle resulting in a T-bone collision. The air bags did not deploy upon impact. Both driver-side doors failed to open after the accident and s...

Mileage: 109,000

While driving on the freeway, the driver side windshield trim broke and flew off the vehicle. The safety of the vehicle traveling behind us was put at risk due to the flying debris. There were no warning lamps or messages displayed prior to this happening. The vehicle has not been inspected yet.

Windshield trim on right side of windshield detached while driving and flew off behind the vehicle

The windshield trim on the passenger side flew off the vehicle unexpectedly while driving at highway speeds. The piece hit the windshield and then flew off causing me to almost run off the road. Thankfully, it did not strike another vehicle.

water pump blew up at 120k miles, motor locked up leaving me in the middle of the road

water pump blew up at 120k miles, motor locked up leaving me in the middle of the road

Driving highway speed, passenger side A pillar trim flew off of vehicle. Called Ford, they responded that no support was available for this incident. Self-repaired.

Driving highway speed, passenger side B pillar trim flew off of the vehicle. Since Ford denied any responsibility with first call (complaint 11543574) I did not contact. Self-repaired.

Driving highway speed, top part of driver's side B pillar trim (key entry pad) broke off. This required emergency pullover to try and secure remaining bottom part of the pillar that was attached with keypad wiring. Unable to secure, I continued travel on service road at slow rate of speed and secure...

As I was driving over a bridge at approximately 45 mph, the A-pillar trim on the driver's side of the windshield broke and flew off of my car and hit the car behind me. Then, a few days later, as I was getting my car washed, the luggage rack cover blew off while going through the dryer at the end....

While driving on the highway the drivers side windshield trim flew off the vehicle, narrowly missing the car behind me. Soon after, the rubber weatherstripping came loose and I had to open my window and pull it inside the vehicle before it, too, flew off and had the potential to hit another vehicle...

The rear suspension toe link fractured while driving. The vehicle became uncontrollable and we nearly had a crash. When I ordered a new suspension toe link, it was different from the original one. I became suspicious and went to investigate, because the local dealer had no information and kept sayin...

The steering began making a rubbing noise for a day and the next day the rack and pinion steering completely froze up, not able to turn steering wheel at all. The vehicle was in my driveway when the steering froze so there was no accident however this could have been fatal had this happened on a st...

Passenger side windshield trim broke and flew off of vehicle as it was being driven.

The contact owns a 2016 Ford Explorer. The contact stated while driving 2 MPH, the vehicle hesitated while accelerating and the engine was misfiring. The wrench warning light was illuminated. The vehicle had been diagnosed with transmission failure. The vehicle had not been repaired. The manufacture...

Mileage: 108,000

The roof rail on my explorer came off while driving down the road. I did not realize until I got home. It could’ve hit the car behind me, cause them to wreck, etc. I see that Ford has a recall for this issue but my model (platinum) is not part of that recall.

Water pump is leaking. Since it’s in the engine I can’t find any mechanic to work on it. The dealership will be Atleast 3k to replace a water pump.

While driving down the highway the passenger side A pillar windshield trim broke in half and flew backwards impacting passenger window. The broken piece of trim remain attached by a rubber seal. At highway speeds this caused the piece to impact the side window many times. Had to pull off the road an...

The contact owns a 2016 Ford Explorer. The contact stated that on multiple occasions, the door locks failed to open. The contact stated that the rear driver’s and passenger’s side doors failed to unlock as needed. The contact used the key fob remote to attempt to unlock the doors, but the doors ...

Mileage: 141,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving 65 MPH, the driver's side windshield trim panel detached and was hitting against the vehicle. The contact veered to the side of the road and cut the trim panel. The contact stated that the failure recurred with the passenge...

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, she noticed that the driver's side windshield trim panel had detached. The dealer was not notified of the failure. The vehicle was repaired. The contact related the failure to NHTSA Action Number P...

Mileage: 48,700

I was driving down the interstate when the passenger side windshield moulding flew off of my vehicle. Parts flying off of a vehicle at 70+ mph could cause accidents and injur other drivers.

The contact owns a 2016 Ford Explorer. The contact stated on several occasions while driving at various speeds, the high engine temperature warning light illuminated. The contact stated that the A/C unit started to blow out hot air only. The vehicle was taken to an independent mechanic where it was ...

Mileage: 76,000

3.5 Duratec 3.5 Water Pump has failed by leaking fluid. Fluid may have entered oil system. If this is not a design flaw, I don’t know what is. Just stupid!

I own a 2016 Ford Explorer Sport and I issued Power steering failure. I live in West Virginia with many hills and turns, I get an error on the dashboard that says Steering Fault and immediately lose my Power Steering, if my wife would’ve been driving we would have certainly wrecked cause she would...

Passenger side A Pillar Trim (OEM Part # BB5Z-7803144-AA) detached while driving at Highway speed.

The water pump failed. The engine overheated and the coolant leaked, causing the engine to overheat. This resulted in the vehicle stalling out in traffic which could have led to an accident. Also, the AC was not working properly which might have caused overheating of passengers. The problem has be...

While driving the system made a minimal rubbing/grinding noise when turning. But when you made a turn, either to the right or the left and finished the turn, the steering wheel and wheels do not return to straight as they normally do, and continue in the direction you started without change. The o...

#1-My rear passenger seatbelt is being cut by some thing down inside of the back seat where the belt is retrieved. This belt is getting more cuts as it is being used since that is where my Grandson now sits. It was not used prior to me having to pickup my Grandson. This is very concerning !!! #2 M...

#1-My rear passenger seatbelt is being cut by some thing down inside of the back seat where the belt is retrieved. This belt is getting more cuts as it is being used since that is where my Grandson now sits. It was not used prior to me having to pickup my Grandson. This is very concerning !!! #2 M...

#1-My rear passenger seatbelt is being cut by some thing down inside of the back seat where the belt is retrieved. This belt is getting more cuts as it is being used since that is where my Grandson now sits. It was not used prior to me having to pickup my Grandson. This is very concerning !!! #2 M...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the contact heard an abnormal sound coming from underneath the hood. The vehicle was taken to the dealer where it was diagnosed and determined that the motor mounts needed to be replaced. The vehicle was...

Mileage: 100,300

While driving on the freeway at about 65mph, the driver side windshield Trim and Rubber Seal detached. The trim moulding flew off completely and the rubber trim began flapping against my driver window. Now I need to look into getting this replaced/repaired. Apparently this is a common issue with the...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, there was a grinding sound coming from the steering wheel while turning in either direction. The steering wheel became difficult to turn and excessive force was needed to steer the vehicle. The contact st...

Mileage: 80,000

The Electronic Power Assist (EPAS) appears to be sporadically not working. It has not functioned while in the middle of a. turn both while my wife has been driving and also occured with me twice today. When the power assist suddenly cuts out it has the feeling of the steering locking up and can be...

May 13 2023 Bought my car at Criswell Auto in Thurmont, MD July 15 2023 Lost steering coming around a turn and was able to pull into a driveway. Thankfully it was clear. Jul 21 2023 I took it to Ford for the recall which I was hoping would fix it Aug 8 2023 Steering assist failed again and I had...

While traveling on I-85N at 70mph, the front passenger tire suddenly came apart from both sidewalls. The tire is a EVOLUXX CAPRICORN 4X4 HP, 255/50R20, 109V, XL. The tire blow-out only caused minor damage to the inner wheel well shroud.

On 7/26/2023 the vehicle started a little rough in the morning. At start up the engine light came on. The vehicle was driving fine except for rough morning start. I took the vehicle to a Ford Dealer but was told I'd have to schedule appointment. At the time I was told that if the engine message ...

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was in for maintenance, the mechanic discovered that the water pump was faulty and causing water to leak from the vehicle. The vehicle was not yet repaired. The contact also stated that on one occasion while the vehicle...

Mileage: 96,000

The body-A pillar trim panel doorman on the passenger side. Flew off while driving on the highway. I happened to be the passenger this day and if I had the window rolled down a little more, this piece would have hit me in the face. At first, we thought it was a piece of debris from the ground on th...

The contact owns a 2016 Ford Explorer. The contact stated while driving 50 MPH, the vehicle decelerated independently without warning. The contact was able to pull over on the side of the road and examine the vehicle. The contact became aware that oil was leaking from the vehicle. The vehicle was to...

Mileage: 120,000

I purchased this car in January of 2021 and in April of 2022 the passenger side front window A pillar trim flew off while driving down the highway. Since then, the same thing has happened to my driver’s side A pillar exterior trim, and just this week (August 2023) the B pillar trim that also held ...

Trim piece on the front of the vehicle beside the windshield flew off while driving on the interstate. It smacked my windshield and flew off behind me. Very big safety concern considering there were other vehicles driving behind me and it could have hit them. I did not see where it went as I was con...

Complete steering rack failure out of the blue. No previous steering issues. No causal incident. I got in the car in the morning and all of the warning lights were on and there was no power steering. Repair cost me $2400 of which $1800 was parts. I've seen scores of people having the same prob...

Back in April 2020 (34,418 miles)I began to hear a clicking noise from the front end of the vehicle when turning the steering wheel. I took the vehicle to dealer where I purchased the vehicle (2016 Explorer) - they determined the noise to be coming from the "power steering gear assembly". I declin...

The mouldings on the side of the windshield have detached multiple times. There is no warning lights, and I have been told by the dealership and outside repair shops that it is a common problem. Detachment of these parts puts other motorists at risk of injury. July 2021 driver side flew off on the h...

The mouldings on the side of the windshield have detached multiple times. There is no warning lights, and I have been told by the dealership and outside repair shops that it is a common problem. Detachment of these parts puts other motorists at risk of injury. July 2021 driver side flew off on the h...

Water pump failure

Both A-pillar pieces have blown off while driving. The first time this happened I had them replaced at a local windshield repair. And now they have both blown off again.

Recently noticed a yellow airbag light appearing on the instrument panel. Took the vehicle to the dealer and was told that there was previously a recall for this issue, and that a repair was performed. However, the issue has now resurfaced. We are afraid to continue driving the vehicle in this co...

Passenger side frame on windshield flew off my car while I was driving on the highway.

The airbag fault light on the dash of my 2016 Ford Explorer recently illuminated. I took it to Christian Brothers Automotive, who did a complete diagnostics check. They determined that the inflatable seat belt should read 2.2 Ohms but it reading at 5.5 Ohms, which is causing the light to illuminate....

The airbag fault light on the dash of my 2016 Ford Explorer recently illuminated. I took it to Christian Brothers Automotive, who did a complete diagnostics check. They determined that the inflatable seat belt should read 2.2 Ohms but it reading at 5.5 Ohms, which is causing the light to illuminate....

The contact owns a 2016 Ford Explorer. The contact stated there was an unknown fluid leaking underneath the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the internal water pump was leaking and that the water pump needed to be ...

Mileage: 12,000

The contact owns a 2016 Ford Explorer. The contact stated there was an unknown fluid leaking underneath the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the internal water pump was leaking and that the water pump needed to be ...

Mileage: 12,000

Power steering failure No power steering Only extreme strength can turn wheel and only when vehicle Is moving Brought vehicle to BOB BELL FORD IN GLEN BURNIE MARYLAND Vehicle was at dealer for 2 weeks. They could not find a problem Picked up Explorer. Same problem next day NO POWER STEERING AFRAID ...

The contact owns a 2016 Ford Explorer. The contact stated while driving at approximately 50 MPH, there was a loud grinding sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ...

Mileage: 108,000

Rack and pinion steering assembly failed. Had to replace epas gear assembly and pmi module.

Steering issue with our 2016 Ford Explorer. While driving at 60 mph steering without warning became very difficult to control and lost the ability to easier turn the wheel. We were in a slight curve and it was very difficult to steer back to the middle of the road. We had it looked at by a local Fo...

On 07/30/2023 The right passenger front windshield trim plus rubber stripping flew off our 2016 Ford Explorer XL. We were travelling 60 mph down a mountain area from San Diego, CA heading into Yuma, AZ. The noise of the trim was so loud hitting the windshield then the windshield panel blew off and t...

On 07/30/2023 The right passenger front windshield trim plus rubber stripping flew off our 2016 Ford Explorer XL. We were travelling 60 mph down a mountain area from San Diego, CA heading into Yuma, AZ. The noise of the trim was so loud hitting the windshield then the windshield panel blew off and t...

I was Driven down in Orlando FL while on vacation and 3 notifications popped up on the screen back to back. I pressed Ok to clear the notifications off the screen because I was Unsure what they meant. I soon lost control of my vehicle and was unable to steer. I ended Up veering into another lane and...

I was Driven down in Orlando FL while on vacation and 3 notifications popped up on the screen back to back. I pressed Ok to clear the notifications off the screen because I was Unsure what they meant. I soon lost control of my vehicle and was unable to steer. I ended Up veering into another lane and...

The contact owns a 2016 Ford Explorer. The contact stated while driving at undisclosed speeds, the instrument panel intermittently went blank. The vehicle was taken to a dealer for a diagnostic test. The contact was informed that the APIM (Accessory Protocol Interface Module) had failed and needed t...

Mileage: 65,000

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 70 MPH, he heard an abnormal vibration coming from the passenger’s side front door. The contact stated that a plastic panel had partially detached from the windshield pillar. The contact stated that the plastic t...

Mileage: 120,000

POWER STEERING RACK - The steering wheel turns hard and does not return to straight on corners without heavy assist. The tires or bearings are loud when turning.

Ford Dealer reports 3 toe link recalls are for 2013-2017 Ford Explorer are not on my 2016 Ford Explorer Limited but my toe links are out of spec and unable to be adjusted. Private mechanic (independent service center) reports this condition can lead to a crash. Vehicle was purchased and driven in Ne...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated intermittently on the instrument panel, causing the deactivation of all the other air bags. The vehicle was taken to the dealer, who diagnosed failures with the...

Mileage: 80,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 70 MPH, the driver’s and passenger’s side windshield trim panel detached. Additionally, while driving, the roof rail detached. The contact called the local dealer, but the vehicle was not diagnosed or repa...

Mileage: 98,000

The windshield trim blew off while driving on the Highway. Happened so fast I couldn’t tell if it blew into the ditch or what happened to it. Could have easily hit a vehicle behind me and cause an accident. Very distracting for the driver as well. I almost veered into other lane with oncoming traf...

The drivers side windshield trim panel came off of the car while driving down a highway at 55mph. Luckily, there were no other cars on the highway and no further damage or injury occurred.

The contact owns a 2016 Ford Explorer. The contact stated while making a right turn, there was a grinding sound coming from the steering wheel. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the steering rack had failed and ...

Mileage: 96,500

The contact owns a 2016 Ford Explorer. The contact stated while cold starting the vehicle, the check engine warning light was illuminated. The contact stated that the vehicle seemed to be operating normally; however, the check engine warning light remained illuminated. The contact stated that after ...

Mileage: 72,000

The contact owns a 2016 Ford Explorer. The contact stated while cold starting the vehicle, the check engine warning light was illuminated. The contact stated that the vehicle seemed to be operating normally; however, the check engine warning light remained illuminated. The contact stated that after ...

Mileage: 72,000

While driving on the highway, the passenger side windshield trim flew off hitting my windshield. I've been told by the police that it happens frequently on their vehicles, but never thought it would happen to me. It did. Now. I have to pay for the repair and it could have easily caused an acciden...

I have had a malfunction with what may be the front right break or steering component. Occasional metal on metal/grinding noise made when making a hard right turn or reversing left. Vehicle had been taken in a few times after purchase (Honda dealership), sound was duplicated but no issue detected by...

I have had a malfunction with what may be the front right break or steering component. Occasional metal on metal/grinding noise made when making a hard right turn or reversing left. Vehicle had been taken in a few times after purchase (Honda dealership), sound was duplicated but no issue detected by...

The contact owns a 2016 Ford Explorer. The contact stated upon conducting a routine inspection on the vehicle, he became aware that the battery was leaking acid onto the terminal connectors, and the terminal connectors were severely corroded. The vehicle was taken to the dealer, where the battery an...

Mileage: 36,421

The contact owns a 2016 Ford Explorer. The contact stated upon conducting a routine inspection on the vehicle, he became aware that the battery was leaking acid onto the terminal connectors, and the terminal connectors were severely corroded. The vehicle was taken to the dealer, where the battery an...

Mileage: 36,421

Windshield trim piece came loose and broke off while driving on the highway. I had to tape down the part that was still on there two times before I could have it repaired so that I did not lose the rest of it on the highway and cause an accident. The driver's side failed first and now my passenger ...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Numbers: 21V316000 (Structure), 21V537000 (Suspension), and 19V435000 (Suspension). The contact stated while driving 35 MPH, the steering wheel became stiff. The power steering warning light was illuminated. T...

The seat belt buckle for the second row passenger-side broke, making it impossible for the seat belt buckle to lock. Ford said the part was back ordered. When the part arrived and the car was being fixed, we received a call from the service manager advising the second row driver-side buckle broke as...

Windshield trim blew off going down the interstate. I replaced it and it blew off again! Now I have extra wind noise and I’m scared it’s going to leak. I would try to glue another one down but do not want to affect my windshield integrity.

Coolant, water pump, and timing chamber. Last year I had it replaced for $1,800 not knowing this is a common issue for the make and model. Never received any info concerning a recall about this issue or other recalled issues. In 1yr the water pump has malfunctioned again causing the engine to overhe...

Vehicle is experiencing a loss of power steering at all speeds. Steering stiffens and loosens erratically. Repair shop reports failure to electronic steering system and state that a replacement of the electronic steering gear assembly is required.

Vehicle is experiencing a loss of power steering at all speeds. Steering stiffens and loosens erratically. Repair shop reports failure to electronic steering system and state that a replacement of the electronic steering gear assembly is required.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound coming from the roof of the vehicle. After a visual inspection, the contact became aware that the passenger’s side roof rack rail had detached from the roof. The vehicle...

Mileage: 99,000

The steering felt stiff as I was pulling out this morning. It was fine yesterday, and today it felt as if the lane assist was trying to be active when it didn't need to be; I can street the car, but it feels like it's constantly trying to correct the course and keep the car going straight forward. I...

While driving on the interstate and set MPH were 55, a series of notifications popped up on my dashboard. One stated “Steering assist fault repair required.” After I hit Ok to clear the screen my steering wheel tightened up and locked and caused me to almost crash into another family. We were ab...

While driving on the interstate and set MPH were 55, a series of notifications popped up on my dashboard. One stated “Steering assist fault repair required.” After I hit Ok to clear the screen my steering wheel tightened up and locked and caused me to almost crash into another family. We were ab...

While driving/turning vehicle becomes hard to steer as if power steering is failing. It will tighten up and loosen consistently. Most noticeable when turning or shifting lanes. Started out being occasional then increased within a couple weeks. On occasion, there is a faint winding noise coming from ...

Mileage: 117,469

I was driving down Highway 90 in Houston Tx, doing roughly 60 mph when all of a sudden the drivers side window trim, I believe it's called a pillar, just detached and flew behind the car causing the cars behind me to swerve almost crashing into each other. When it detached, the car besides me abrupt...

Power steering gear rack assembly failed. Lost power steering assist when turning at intersection and almost lost control of vehicle to collision and pedestrian injury. Power steering assist recovered after engine shut down and restart and again lost power steering when driving around curve and al...

In the past week or two I have noticed the steering in my 2016 Ford Explorer starting to feel "heavy" and that progressed to being really stiff and kind of hard to turn. Called Ford and they advised to have the vehicle examined. Took the car to my preferred repair facility and there were no codes ...

In the past week or two I have noticed the steering in my 2016 Ford Explorer starting to feel "heavy" and that progressed to being really stiff and kind of hard to turn. Called Ford and they advised to have the vehicle examined. Took the car to my preferred repair facility and there were no codes ...

The windshield trim on right side of the car is coming ungluded. Now weather strip is flapping all over the place damaging my passenger window and mirror. I am now noticing trim is coming unglued on drivers side door. I already replaced the passenger door trim a few years back. Please help us consum...

The power steering assist failed and malfunctioned. Power steering assist does not work either standing still or driving. Turning engine off and back on corrects the problem but problem comes back without warning when driving. This conditions creates dangerous situation of crash or injury. No ins...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, there was a grinding and squeaking sound coming from the steering column. The vehicle was taken to the local dealer who diagnosed that the noise was due to a faulty steering rack and pinion. The contact w...

Mileage: 40,000

While driving on Freeway 10 on June 23, 2023 around the Palm Springs area the passenger windshield side panel flew off. There were considerable wind gusts while driving at average traffic speed around 70 mph. The driver windshield side panel flew off on June 2020 on the same freeway also during wind...

While driving on Freeway 10 on June 23, 2023 around the Palm Springs area the passenger windshield side panel flew off. There were considerable wind gusts while driving at average traffic speed around 70 mph. The driver windshield side panel flew off on June 2020 on the same freeway also during wind...

We are hearing a loud noise on our '16 Ford Explorer Platinum when turning the steering wheel. It only has about 62,000 miles. The Service department at our local Ford Dealership stated that the noise likely means the Steering Rack could lock up at any time while driving. It could happen soon or ...

The windshield trim panel on passenger side suddenly flew off while I was driving on the highway. Apparently this is a focus of investigation already (Investigation: PE 23-001).

The contact owns a 2016 Ford Explorer. The contact stated that while inspecting the vehicle, fluid was discovered dripping from the subframe. The vehicle was taken to the local mechanic who diagnosed that engine coolant had leaked from the vehicle due to a faulty water pump. The contact was advised ...

Mileage: 142,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 55 MPH, the front driver’s and passenger’s side pillar covers detached from the vehicle. The vehicle was taken to the dealer and the contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: ...

Mileage: 100,000

My Ford Explorer 2016 windshield outer trim fell off while driving causing major danger on the highway.

My Ford Explorer 2016 windshield outer trim fell off while driving causing major danger on the highway.

Driver A pillar molding flew off and hit the driver's mirror and driver's side window doing 70 mph. Amost resulting in a accident.

Driver A pillar molding flew off and hit the driver's mirror and driver's side window doing 70 mph. Amost resulting in a accident.

While driving at highway speed, about 70 mph, passenger side window pillar trim separated and flew off of a 2016 Ford Explorer Limited. Do not know if part hit other vehicles. Vehicle has approx 78,000 miles.

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 15-20 MPH and then attempting to park the vehicle, the high engine temperature message was displayed. The contact parked the vehicle, and her husband inspected the vehicle and became aware that the coolant level wa...

Mileage: 123,000

The gear will not go into Park. I put the gear in Park and the car started to roll. I looked at the dashboard and it said it was in Reverse. With the car in the Reverse position, it will not start.

The contact owns a 2016 Ford Explorer. The contact stated that while attempting to shift the gear shifter into park(P), the transmission failed to shift as needed. The contact stated that the transmission would only shift into reverse(R). An independent mechanic flipped an unknown switch, and the co...

Mileage: 152,000

The contact owns a 2016 Ford Explorer. The contact stated that while attempting to shift the gear shifter into park(P), the transmission failed to shift as needed. The contact stated that the transmission would only shift into reverse(R). An independent mechanic flipped an unknown switch, and the co...

Mileage: 152,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 70 MPH, the front passenger’s side windshield trim detached from the vehicle. The contact also became aware that the front driver’s side windshield trim was loosened and almost detaching from the vehicle. The vehicle was tak...

Mileage: 65,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 35 MPH, the vehicle started jerking while depressing the accelerator pedal. The check engine warning light was illuminated. Due to the failure, the contact had the vehicle towed to a dealer to be diagnosed. The contact was later...

Mileage: 58,900

The drivers side trim piece that runs vertically on the edge of the windshield and holds the rubber gasket in place came loose at the top and allowed the rubber gasket to flap around and hit the window, trim, and windshield. I was on the highway for a relatively short distance so it didn't come off...

We were driving on the freeway and out of nowhere, the trim next to the windshield completely flew off on the passenger side of the car and then the driver side trim broke in half.

We were driving on the freeway and out of nowhere, the trim next to the windshield completely flew off on the passenger side of the car and then the driver side trim broke in half.

The window trim/window pillars keep flying off on the interstate/highway!!! I’ve replaced them multiple times and yet continue to fly off !!!! PLEASE RECALL AND REPLACE THESE ON THE EXPLORERS ITS SAD !!!!

The window trim/window pillars keep flying off on the interstate/highway!!! I’ve replaced them multiple times and yet continue to fly off !!!! PLEASE RECALL AND REPLACE THESE ON THE EXPLORERS ITS SAD !!!!

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the windshield trim on the passenger’s and driver's side detached from the vehicle. The vehicle was taken to the dealer and the vehicle was repaired; however, the failure recurred. The manufacture...

Mileage: 30,000

Air bag warning light illuminated with diagnostic trouble code B141B and/or B141C as listed in Ford TSB 15-0113. Independent service center identified the problem and confirmed that the circuit / wires had been severed and the airbag would not have deployed. The independent service center let me k...

Steering freezes or goes stiff through turns as if power steering is failing. Grinding noise while turning wheel at lower speeds. Online research points to rack and pinion failure. Steering issue has gotten progressively worse over months. Started as a slight hesitation while going through turns at ...

The windshield cowl is separated from the body of the car and could break apart and hit a car

My check engine light keeps reading a evap code. I have replaced the evap throttle 3x’s. My car smells of a gas leak coming from somewhere. I have taken it to Ford, and to two other mechanics. They claim that the check engine code is wrong and they cannot find where the fuel smell is coming from w...

Mileage: 122,490

My check engine light keeps reading a evap code. I have replaced the evap throttle 3x’s. My car smells of a gas leak coming from somewhere. I have taken it to Ford, and to two other mechanics. They claim that the check engine code is wrong and they cannot find where the fuel smell is coming from w...

Mileage: 122,490

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, she heard an abnormal sound near the windshield. The contact then stated that the windshield trim panel detached from the windshield. The vehicle was not diagnosed or repaired. The dealer was not notifie...

Mileage: 90,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the Lane Keep Assist warning light illuminated. Additionally, the steering wheel seized. The contact stated the failure was intermittent. The vehicle was taken to the dealer, who informed the contac...

Mileage: 49,000

Steering wheel started to make noises and becoming stiff when turning left or right. No warning or indicator lights are showing. Next day Steering wheel was locked & wouldn't move. Ford dealership serviced the vehicle & said it was the lower steering shaft. I paid to have it fixed. Then the dealersh...

Mileage: 127,000

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the front driver's side windshield trim detached and flew off the vehicle. Additionally, the windshield rubber gasket was flapping while driving, and the contact removed the rubber gasket from the win...

Mileage: 81,000

Window trim pieces detached while driving on the highway, hitting window hard and then flying back into traffic. This is the 2nd piece of trim that has detached while on the highway. First piece was on further back on side.

The waterpump of the vehicle causes excessive leaking which causes the vehicle to overheat.

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was in for a routine oil change, the mechanic discovered that fluid was leaking from the water pump. No further information was available. The cause of the failure was not yet determined. The local dealer was contacted....

Mileage: 110,000

The rack and pinion has gone up with only 60,000 miles on the car. Steering control was lost The problem has been confirmed by the dealer No warning lights went on the steering wheel started grinding and steering control was limited.

A piece of the windsheild pillar trim flew off at highway speed on the passenger side

The 2nd row seatbelts in my 2016 Ford Explorer contain mini-airbags. There is a design flaw that causes the connection to the seatbelts to fail, disabling all airbags in the vehicle. Ford issued a CSP in January of 2021 and was supposed to notify all owners of all affected vehicles. I was never no...

Mileage: 118,521

The 2nd row seatbelts in my 2016 Ford Explorer contain mini-airbags. There is a design flaw that causes the connection to the seatbelts to fail, disabling all airbags in the vehicle. Ford issued a CSP in January of 2021 and was supposed to notify all owners of all affected vehicles. I was never no...

Mileage: 118,521

Vehicle is undriveable due to the steering system locking up as so many others have reported. Started as just being stiff during turns and is not completely locked, and the dealer claims they cannot get parts to repair and there is no recall.

Mileage: 139,339

While traveling at highway speed on Interstate 20 W in Texas, the right A-pillar molding detached and flew off. There were no indications of the part beginning to loosen prior to detaching. I have not taken the vehicle to the dealer as it is out of warranty.

I’ve had two instances of the windshield moulding becoming detached and flying off the car while on the highway. The first was a couple of years ago and involved the right side windshield moulding, this last one involved the left side windshield moulding. Each time I can’t be sure that the mou...

I was driving my vehicle only a month after getting oil change and service. I was confident my vehicle was in good condition as it had passed the inspection. I suddenly noticed the temperature needle was rising. I immediately pulled over and asked for help and was told i needed water. My water pump ...

I was driving my vehicle only a month after getting oil change and service. I was confident my vehicle was in good condition as it had passed the inspection. I suddenly noticed the temperature needle was rising. I immediately pulled over and asked for help and was told i needed water. My water pump ...

The contact owns a 2016 Ford Explorer. The contact stated that while reversing the vehicle, the back over prevention camera malfunctioned and failed to display an image. The contact stated that the message "rear camera not available" was displayed. Additionally, the contact stated that the front dri...

Mileage: 89,320

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the windshield trim panel was partially detached. The contact applied double-sided tape to prevent the windshield trim panel from completely detaching. The contact stated that the windshield trim pa...

Mileage: 225,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 65-70 mph, there was an abnormal exhaust odor entering the vehicle. When the accelerator pedal was released, the odor dissipated. There were no warning indicator lights illuminated. The driver and passenger s...

Mileage: 112,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 65-70 mph, there was an abnormal exhaust odor entering the vehicle. When the accelerator pedal was released, the odor dissipated. There were no warning indicator lights illuminated. The driver and passenger s...

Mileage: 112,000

While driving on the interstate at 65mph, the driver side windshield trim cover and outer rubber windshield seal flew off the vehicle. There was no evidence of this possible issue prior to the event and no previous damage to the part.

Coolant leaking, could be water pump issues? Also foul order inside vehicle. I just bought this so I don't know when these problems started. I have not taken it to a shop yet

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the temperature gauge indicated that the engine had overheated. The vehicle was taken to a local mechanic who replaced the thermostat, but the failure recur...

Mileage: 97,000

The contact owns a 2016 Ford Explorer. The contact stated that on several occasions while driving at various speeds, the steering wheel became firm. The contact stated that extra effort was needed while steering the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed and...

Mileage: 65,000

The contact owns 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the passenger’s side air bag wiring harness was faulty. The dealer and the manufacturer were notified of the failure...

Mileage: 45,000

I had my ford explorer 2016 for only 2 years and the rack and pinion already failed. Luckily I wasn’t on the free way when it failed on me and it would be a safety hazard. I heard clanking noise whenever I steer the steering wheel. My Dealership can’t replace it due to a extended warranty not va...

While I was driving on the highway at about 65 mph the passenger side plastic piece that runs from the top of the windshield to the bottom of the windshield flew off suddenly. This piece was large and had it hit the driver behind me could have caused serious damage. This has not been confirmed by ...

Everytime my ac/heat is on it affects my engine as I’m driving. My speedometer fast jumps. As soon as I turn it off it seems to run better. I made a complaint a week ago about something going on with my fuel and fan running high speed. I have a foul smell in my car. I thought for awhile it was s...

Mileage: 1,176,658

Everytime my ac/heat is on it affects my engine as I’m driving. My speedometer fast jumps. As soon as I turn it off it seems to run better. I made a complaint a week ago about something going on with my fuel and fan running high speed. I have a foul smell in my car. I thought for awhile it was s...

Mileage: 1,176,658

Everytime my ac/heat is on it affects my engine as I’m driving. My speedometer fast jumps. As soon as I turn it off it seems to run better. I made a complaint a week ago about something going on with my fuel and fan running high speed. I have a foul smell in my car. I thought for awhile it was s...

Mileage: 1,176,658

19April2023 at approximately 13:30 HRS, While traveling northbound highway 65 between Cullman and Hartselle Alabama, the right side windshield moulding detached while traveling approximately 70 MPH. The detached moulding flew rearward into traffic behind me. Upon inspection, it appears the piece is ...

Torque converter

I was traveling on I 95 at around 55 to 60 mph when all of a sudden, the plastic trim on the side of the windshield the passenger side flew off cracked and started dangling over my passenger side window and mirror. The piece blocked my view of my mirror while I was traveling in the left lane approac...

I was traveling on I 95 at around 55 to 60 mph when all of a sudden, the plastic trim on the side of the windshield the passenger side flew off cracked and started dangling over my passenger side window and mirror. The piece blocked my view of my mirror while I was traveling in the left lane approac...

Driving on bridge Tampa Florida when I heard a loud noise and briefly felt like I ran over something. Once at destination, discovered the driver's side panel between windshield and door was missing.

2016 Ford Explorer transmission failure while traveling at highway speeds, with less than 52,000 miles. Engine RPMs ramped up quickly and to unsafe levels as vehicle seemed to drop to a low gear, which then impacted vehicle speed and necessitate maneuvering multiple lanes of traffic to pull over to...

After turning left at a stop sign I lost the ability to turn the wheels right. The steering wheel turns all the way to the right however the wheels stop in the straight position. I am however able to turn the all the way to the left.

When I was driving at 55 mph with a 25 mph crosswind my windshield trim broke apart and got thrown into the on coming lane of traffic because the white retaining tabs holding the trim in broke and then some of trim held because of the attachment of rubber the rubber was torn a bit because of the tri...

Took 2016 Ford Explorer in for an oil change. Was informed that there is an Engine Water Pump leak and needs replacement. There were no warning lights or notifications. Concerns are a malfunction of only vehicle available to me and my family.

While driving on I75 at 65MPH the front passenger side windshield panel on the edge of windshield flew off and and almost hit vehicle behind me. They had to swerve out of way of the flying object. Very scary incident on the highway. Had to have it replaced so as not to have an rust occur.

Pillar Trim piece next to windshield on the passenger side flew off my car while driving the speed limit of 70 MPH on I-95 in Florida. The part flew off and hit the trailer of a tractor trailer in the neighboring lane. No one was hurt, but it's ridiculous that a trim piece that displayed no signs of...

The contact owns a 2016 Ford Explorer. The contact stated that after noticing that the seat heaters were inoperable, he saw that the heated seat module connector had melted. The contact also stated that the front passenger’s side seat controls were inoperable. No warning lights were illuminated. T...

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact stated that after noticing that the seat heaters were inoperable, he saw that the heated seat module connector had melted. The contact also stated that the front passenger’s side seat controls were inoperable. No warning lights were illuminated. T...

Mileage: 120,000

My fuel evap pump check engine light keeps coming on. I’ve owned this vehicle since July 2022 and I have paid for the evap pump 3x’s. My fan constantly runs in the engine. My engine has a stutter when I press the gas. Ford absolutely dropped the ball with this vehicle. I have already paid thou...

Mileage: 117,658

My fuel evap pump check engine light keeps coming on. I’ve owned this vehicle since July 2022 and I have paid for the evap pump 3x’s. My fan constantly runs in the engine. My engine has a stutter when I press the gas. Ford absolutely dropped the ball with this vehicle. I have already paid thou...

Mileage: 117,658

My fuel evap pump check engine light keeps coming on. I’ve owned this vehicle since July 2022 and I have paid for the evap pump 3x’s. My fan constantly runs in the engine. My engine has a stutter when I press the gas. Ford absolutely dropped the ball with this vehicle. I have already paid thou...

Mileage: 117,658

Right windshield trim panel flew off on the ighway.

The vehicle became very difficult to steer while on the freeway and then the steering system completely failed. I was able to safely get off the freeway, but I was lucky. This could have been devastating. There were no warning lights until the system shut down. The system issues match exactly the ...

The vehicle became very difficult to steer while on the freeway and then the steering system completely failed. I was able to safely get off the freeway, but I was lucky. This could have been devastating. There were no warning lights until the system shut down. The system issues match exactly the ...

The power steering has a tendency to go out at random, the wheel goes stiff mid-turn.

The contact owns a 2016 Ford Explorer. The contact stated that while driving on the freeway approximately 70 MPH, the front passenger’s side windshield trim detached from the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer wa...

Mileage: 70,000

While driving on the road my front windshield trims started to come loose, cracked and flew away. The windshield trims are compromised all around the front windshield trims. Did report the issue today at the Ford Dealership, they claimed I had to deal with FORD directly. I did reach out to FORD, the...

right side trim of windshield broke off while driving on highway this past weekend. 2APR2023. we heard a crack and then saw the trim flying behind us and then landing in middle of the road. lucky traffic was light and no one was directly behind us. the rubber weather stripping then wrapped around th...

Driving NB on I95 in Georgia IVO MM 12, my windshield started vibrating on the passenger side with a loud flapping noise. Slowed down, pulled over at the next exit and discovered the trim around the windshield had detached. It appears that the trim allowed air to lift the side of the windshield. ...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at 65 MPH, the vehicle experienced a loss of power of steering assist, and several unknown warning lights were illuminated. The contact sustained injuries to her face. The vehicle was towed to the dealer; however, the part...

Mileage: 16,000

The piece between the windshield and the passenger side door came off while I was driving on the interstate.

The electronic Power Steering randomly goes out. It has caused the need to make immediate stops. It comes and goes, but strangely seems to work just fine when it is raining. Otherwise, it goes from power assist, to choppy assist, to no assist. This causes loss of steering control (dangerous). There ...

Mileage: 100,721

My wife and I were driving on the interstate at 80 mph and without warning, the passenger side exterior A-pillar molding flew off of the car ,hit our windshield and disappeared behind us.

Defective water pump. Water pump is leaking coolant , this could lead to engine damage. Repair is extremely costly.

The contact owns a 2016 Ford Explorer. The contact stated that while his wife was driving at approximately 45 MPH, the vehicle made an abnormal loud sound. There was no warning light illuminated. The contact’s wife was able to navigate off the road. Additionally, the contact stated that the vehic...

Mileage: 100,000

In 2020 the right windshield trim detached and flew from the car while driving down the interstate. I didn't know what happened and I thought maybe something hit my car. On March 22, 2023, while driving on the interstate, the left side detached and flew off the car into the left lane of the interst...

Pillar Trim piece next to windshield on the passagener side flew off my car while driving the speed limit of 65 on highway 20 in Iowa. Piece could have hit other cars, was fortunate no cars were near me.

Pillar Trim piece next to windshield on the passagener side flew off my car while driving the speed limit of 65 on highway 20 in Iowa. Piece could have hit other cars, was fortunate no cars were near me.

This model has a defective water pump. When it goes the engine stops even if in the middle of a busy intersection.

The transmission on our vehicle has failed twice now. First in May 2019, at 41,000 miles, the transmission and torque converter failed, causing heavy shaking when idle. The repair was supposedly repaired under warranty by a Ford dealership. However, fast forward a few years and 40,000 miles, and the...

Informed that the water pump on my 2016 Explorer is going out. This seems to be an ongoing problem that Ford is not addressing.

Ford has a recall active until July 2023 involving steering components. The recall was repaired, however the same part failed within 8 months. Ford has informed me that there was a "customer satisfaction program" associated with the recall, that could have the parts replaced AGAIN within six months ...

Courtesy Ford in Rome Georgia refused to resolve the 2nd row airbag issue covered under CSP 21B11 during a known air bag light issue while in their service department in 12/22. Dealer has been non responsive, Ford Customer Relations has placed negative feedback against the dealership, however ther...

My Ford Explorer was idling roughly and unsafely hesitating in traffic. The check engine light came on. I had to drive it to the Ford Dealership to be evaluated. On the way to Bill Collins Ford in Louisville KY, my vehicle hesitated in traffic several times, and I feared that I would be hit by ot...

The contact owns a 2016 Ford Explorer. The contact stated while driving 65 MPH, the trim on the front windshield separated and detached from the vehicle. The dealer was contacted, and the dealer stated the failure was a known issue, and that there was no recall related to the failure. The manufactur...

Mileage: 16,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 70 MPH, the front windshield trim separated and detached from the vehicle. The dealer was contacted, and the dealer stated that the warranty did not cover the trim replacement. The vehicle was not repaired. The manufacturer was ...

Mileage: 82,300

The contact owns a 2016 Ford Explorer. The contact stated while driving 50 MPH, the trim between the driver’s side door and the windshield detached and flew off the vehicle. The dealer and the manufacturer were notified of the failure. The dealer informed the contact that there were no recalls on ...

Mileage: 64,000

The passenger side windshield trim, separated from the vehicle at highway speeds, and landed onto the windshield of the vehicle behind me. Both vehicles were traveling at 75 mph when the incident occurred. I contacted my servicing Ford dealership, service, and parts department, to which both entiti...

The water pump is located inside the motor to repair is over $3,000 just to simply change a water pump a leaking water pump will lead to a motor lock up from what could of been a $100 do it your self job turns into a $3000 job for a dealership or locked up motor and motor replacement or a crash

This is a known issue with the 2018 Explorer. A warning came on the dash with a wrench that says, see manual along with the airbag light. The vehicle lost all power, went into a safe mode and would only idle rough. The shop diagnosed this as a known issue with the throttle body malfunctioning. I cal...

On two separate occasions, the windshield trim panel blew off my Explorer while I was driving at highway speeds. This was the trim panel on the driver's side in both instances. I had it repaired the first time and then it happened again. I was told by Safelight, who repaired it the first time, that ...

The contact owns a 2016 Ford Explorer. The contact stated that while turning in either direction, the steering wheel jerked with a rubbing sound coming from the steering column. The vehicle was taken to the local service center to be diagnosed. The contact was informed that the steering rack and pin...

Mileage: 114,000

The contact owns a 2016 Ford Explorer. The contact stated that while turning in either direction, the steering wheel jerked with a rubbing sound coming from the steering column. The vehicle was taken to the local service center to be diagnosed. The contact was informed that the steering rack and pin...

Mileage: 114,000

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 70-75 MPH, the steering wheel became difficult to maneuver and then seized. No warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer ...

Mileage: 88,740

The water pump goes out and blows the engine. Leave your stranded. They put this engine and makes it to the point you can't fix and cost over 5,000 to fix sounds like lots of issues why the hell has this not been recalled. Very disappointed that people are having this issue and really no recalls on ...

The water pump goes out and blows the engine. Leave your stranded. They put this engine and makes it to the point you can't fix and cost over 5,000 to fix sounds like lots of issues why the hell has this not been recalled. Very disappointed that people are having this issue and really no recalls on ...

The contact owns a 2016 Ford Explorer. The contact stated that coolant was leaking from the vehicle. While driving at an undisclosed speed, the vehicle stalled and left her stranded on the highway. The engine overheating message was displayed. The contact removed the coolant cap and noticed that the...

Mileage: 111,040

Passenger windshield trim detached and flew off at highway speed.

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 65 MPH, the vehicle started to shake and vibrate. After restarting the vehicle, the failure recurred. The vehicle was driven to the local dealer who diagnosed that the motor mounts and spark plugs were faulty ...

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact stated that the middle row passenger’s side seat belt malfunctioned and could no longer be retracted. The vehicle was taken to the local mechanic who diagnosed that the seat belt assembly needed to be replaced. The vehicle was not yet repaired. Th...

Mileage: 85,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds and while idling, the vehicle was vibrating abnormally. The dashboard was shaking, and the glove box was rattling. While shifting from park to drive or reverse, the vehicle vibrated. Additionally, the vehicle w...

Mileage: 58,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds and while idling, the vehicle was vibrating abnormally. The dashboard was shaking, and the glove box was rattling. While shifting from park to drive or reverse, the vehicle vibrated. Additionally, the vehicle w...

Mileage: 58,000

My vehicle had a rear seat air bag recall. i brought the vehicle in for the recall and during a test of the airbag system the driver side air bag had a fault and the harness was replaced. Ford indicated that the vehicle airbag system is operational. I got a airbag light come on the dash and an a...

My vehicle had a rear seat air bag recall. i brought the vehicle in for the recall and during a test of the airbag system the driver side air bag had a fault and the harness was replaced. Ford indicated that the vehicle airbag system is operational. I got a airbag light come on the dash and an a...

The contact owns a 2016 Ford Explorer. The contact stated that while inspecting the vehicle, he noticed that the power transfer unit (PTU) was leaking fluid onto the exhaust system. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of...

Mileage: 75,000

My touch screen isn’t working properly and I have brand new converters in there is smoke coming out of my tail pipes, also I have to jump my vehicle every time I want to go somewhere.

My touch screen isn’t working properly and I have brand new converters in there is smoke coming out of my tail pipes, also I have to jump my vehicle every time I want to go somewhere.

My touch screen isn’t working properly and I have brand new converters in there is smoke coming out of my tail pipes, also I have to jump my vehicle every time I want to go somewhere.

I know it was a Friday in April 2021 not sure what Friday. I was driving down I95 and noticed weather stripping from right side of windshield flapping and hitting the side of the car. Suddenly a piece of plastic flew off the car I am not sure but I do think it hit a vehicle behind me. I immediately ...

When it rains, somehow water comes into the vehicle and it gets wet. There has been puddles of water in the driver and/or on the passages side. When I took it to a body shop they mentioned that the water leakage could’ve made the heated seats malfunction.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, a rattling noise was heard underneath the vehicle. Additionally, water was entering the vehicle from the roof rack. No warning lights were illuminated. The contact received notification of NHTSA Campaign ...

Mileage: 70,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, a rattling noise was heard underneath the vehicle. Additionally, water was entering the vehicle from the roof rack. No warning lights were illuminated. The contact received notification of NHTSA Campaign ...

Mileage: 70,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, a rattling noise was heard underneath the vehicle. Additionally, water was entering the vehicle from the roof rack. No warning lights were illuminated. The contact received notification of NHTSA Campaign ...

Mileage: 70,000

The molding for the windshield driver side flew off while driving on the highway

The contact owns a 2016 Ford Explorer. The contact stated that when the vehicle was taken to an independent mechanic for a routine oil change, he was made aware that there was coolant intrusion into the engine, and that the water pump, head gasket, and timing belt needed to be replaced. No warning l...

Mileage: 75,000

The contact owns a 2016 Ford Explorer. The contact stated that when the vehicle was taken to an independent mechanic for a routine oil change, he was made aware that there was coolant intrusion into the engine, and that the water pump, head gasket, and timing belt needed to be replaced. No warning l...

Mileage: 75,000

2 pieces of the trim/body have fallen off while driving. One piece fell off and hit a car behind me in the windshield. This is common on these vehicles.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 20 MPH, a loud noise was heard coming from the engine compartment, and the vehicle then lost motive power while coming to a stop at a stop signal. The vehicle was able to restart; however, the failure reocc...

Mileage: 84,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 20 MPH, a loud noise was heard coming from the engine compartment, and the vehicle then lost motive power while coming to a stop at a stop signal. The vehicle was able to restart; however, the failure reocc...

Mileage: 84,000

The contact owns a 2016 Ford Explorer. The contact stated that after starting the vehicle, the check engine warning light was illuminated. The contact used an ODB scanner and retrieved a fault code for a misfire in cylinder #1. The vehicle was taken to an independent mechanic, where it was diagnosed...

The contact owns a 2016 Ford Explorer. The contact stated that after starting the vehicle, the check engine warning light was illuminated. The contact used an ODB scanner and retrieved a fault code for a misfire in cylinder #1. The vehicle was taken to an independent mechanic, where it was diagnosed...

The contact owns a 2016 Ford Explorer. The contact stated while driving 65 MPH, the driver’s side windshield side trim loosened. The contact pulled over on the side of the road and placed the trim back in place, but the failure reoccurred. The dealer was contacted, and the dealer stated that the p...

Mileage: 110,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 65 MPH, the driver’s side windshield side trim loosened. The contact pulled over on the side of the road and placed the trim back in place, but the failure reoccurred. The dealer was contacted, and the dealer stated that the p...

Mileage: 110,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the steering rack when steering left. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of ...

Mileage: 60,000

Traveling at approximately 65mph on the highway, while beginning to enter a slight turn in the highway, the steering wheel "froze" as if the vehicle was off. It stayed locked ,about 15 degrees to the right, and would not free up. I tried applying brakes, which instantly began pulling me further left...

The heater stopped working but it seemed a benign problem-- until we had someone look at it. It was apparently leaking coolant due to a faulty design and water pump failure, and the mechanic told us the engine could have just seized up on the freeway putting us in danger. Ultimately cost over 300...

Water pump, leaking coolant, ticking engine

Mileage: 117,658

To whom it may concern the rack and pinion in my 2016 Ford Explorer fail 3 times one before I bought my truck from the dealer the person who trade it in was because of the rack and pinion. the rack and pinion on my truck that I purchased from the dealer. gave out two three years later. after I purch...

To whom it may concern the rack and pinion in my 2016 Ford Explorer fail 3 times one before I bought my truck from the dealer the person who trade it in was because of the rack and pinion. the rack and pinion on my truck that I purchased from the dealer. gave out two three years later. after I purch...

To whom it may concern the rack and pinion in my 2016 Ford Explorer fail 3 times one before I bought my truck from the dealer the person who trade it in was because of the rack and pinion. the rack and pinion on my truck that I purchased from the dealer. gave out two three years later. after I purch...

Windshield trim pieces flying off while driving down the highway.

Windshield trim pieces flying off while driving down the highway.

Windshield post molding flew off and damaged our mirror at 70MPH. I took it to the Ford dealer and they have had a number of these incidents, but they still charged me $335.

The A pillars, which are the moldings on the left and right side of the windshield, began to come detached from the vehicle while driving down the Interstate at 70 mph. Only one clip was left to hold it on. I had to reduce speed to 40 mph on a very busy interstate until I could exit the interstate. ...

I was on I-10 between Phoenix and Tucson southbound. I heard a thumping noise but could not see anything wrong. Then there was a loud bang and I thought a semi had kicked up something though I saw nothing in the air. I was doing 75mph the posted speed but there was a cross wind. When I arrived h...

2016 Ford Explorer. Wife was sitting in running vehicle, in line waiting to pick up our kids from school. Warning lights came on and engine sputtered out. Was checked by personal mechanic said coolant was empty but no leaks on ground at school. Said signs of past leakage. I filled with antifreeze an...

2016 Ford Explorer. Wife was sitting in running vehicle, in line waiting to pick up our kids from school. Warning lights came on and engine sputtered out. Was checked by personal mechanic said coolant was empty but no leaks on ground at school. Said signs of past leakage. I filled with antifreeze an...

2nd failed/leaking water pump since purchasing the vehicle. The water pump was replaced on 9/30/20 at 121,948 and now at less than 100,000 additional miles on 2/9/23 (210,826) the water pump is leaking again. $3000+ is an expensive repair for a $154 part.

The water pump failed and dumped coolant into the oil and seized the engin

Passenger window trim piece came off while driving down interstate. I have seen a story that stated complaints about this were already being investigated so I felt I should report that it happened to me as well.

In November of 2022 on the highway the molding against the windshield that runs from the hood up to the rooftop flew off the vehicle. Luckily nobody was injured or no accident caused. Kerry Ford charged me $538.62... In February of 2023... Again, going down the highway the driver side molding agains...

Steering creaks loudly while turning the wheels, accompanied by loose steering and steering lock intermittently. The problem occurs at all speeds. Without great care at low speeds, we would have had an accident already. There have been no warning lights. This problem started after shipping our vehic...

Right side windshield molding flew off on highway.

When I was driving the vehicle on the interstate (approximately 75 mph) the roof rack railing flew off. Luckily there were no cars following behind me. This was a prior recall that was fixed on my vehicle and I was told Ford was no longer fixing that because they found the glue was faulty.

My pregnant girlfriend was driving our Explorer on the highway (70mph) with her father in the passenger's seat when the driver's side A-pillar trim came off. She said it came loose and stuck the window, scaring them both, before it detached completely. They weren't sure if there was a vehicle close ...

we were driving on the 58 freeway in CA and when we went to stop for gas we noticed that the passenger side windshield trim panel had broken off somewhere on the freeway.

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the front driver’s and passenger’s side window trims detached from the window and struck the side mirror. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notifi...

Mileage: 79,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the front driver’s and passenger’s side window trims detached from the window and struck the side mirror. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notifi...

Mileage: 79,000

Every since I bought this vehicle back in December 2016. I've had major problems that consist of the battery lasting a year an half. In 2018, Ford had it for two weeks due to a major problem that they repaired but never told me what the issue was. Still, to this day, I don't know what they repaire...

Every since I bought this vehicle back in December 2016. I've had major problems that consist of the battery lasting a year an half. In 2018, Ford had it for two weeks due to a major problem that they repaired but never told me what the issue was. Still, to this day, I don't know what they repaire...

The contact owns a 2016 Ford Explorer. The contact stated that on two separate occasions; the windshield trim panels on the passenger’s and driver’s side detached from the vehicle. The contact replaced the parts himself; however, the failure returned less than a year after the initial failure. N...

Mileage: 45,000

The plastic piece on the drivers' side of the windshield was loose and flapping. Before I could get it looked at and fixed, while driving down the highway one morning I heard a noise and in my rearview mirror saw black plastic shattering all over the road. If I didn't realize quickly what the noise ...

The plastic piece on the drivers' side of the windshield was loose and flapping. Before I could get it looked at and fixed, while driving down the highway one morning I heard a noise and in my rearview mirror saw black plastic shattering all over the road. If I didn't realize quickly what the noise ...

Trim piece on driver-side windshield flew off while driving. To the best of my knowledge it did not hit any surrounding vehicles. There was no warning prior to this happening...I just realized it was missing when I returned to my vehicle after work. I had just heard on the news about window trim pie...

I have had to replaced two separate times my windshield trim pieces that cover the hardware on windshield. Every time I have lost them it has occurred on the highway where I was going a speed of 65-70mph. When I have had a professional reinstall new parts it has cost me almost $350.00 The parts are ...

While driving 60mph on the highway my windshield molding on the passenger side flew off.

Our trim around our windshield came off while driving on a highway. Tried to fix it ourselves but trim replacement would not fit on it properly.

My windshield panel trim came off while i was driving

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side front window detached. The vehicle was taken to the dealer, where the thread was replaced; however, the failure recurred. The vehicle was repaired. The manufacturer was not made aw...

Mileage: 80,000

The trim on the passenger side pillar next to the windshield detached and flew off of the vehicle while driving on the highway. The trim piece was not recovered as it is unknown where it landed. There was traffic on the highway behind the vehicle and it could have hit another vehicle or later been...

The trim on the passenger side pillar next to the windshield detached and flew off of the vehicle while driving on the highway. The trim piece was not recovered as it is unknown where it landed. There was traffic on the highway behind the vehicle and it could have hit another vehicle or later been...

While driving normal speed on the freeway, the passenger windshield molding flew off. Also, the driver side side window meeting has flown off. Both replaced at my cost. Both of these objects flying off the car could impact or hit other motorists causing damage or potential injusry.

The plastic windshield trim on the passenger side of the vehicle broke and flew off while driving down the interstate. The piece was then run over by another vehicle. Luckily it did not hit another vehicle or someone on a motorcycle . When I called the dealership near us they said that they were aw...

I was driving down the road 50 mph The driver side, plastic piece that goes around.the outside of the windshield blew off.Upon further inspection the passenger side is also loose and ready to fall off. The rubber that goes around the whole windshield is dry rotted and all broke off .

The windshield trim panel blew off. It was repaired at Camargo Cadillac where the Explorer was purchased. It blew off on the way home. Camargo replaced the panel again. It blew off 2 days after the second repair. We were reimbursed and it was suggested we go to a Ford dealer. I called Beechmont For...

The windshield trim panel blew off. It was repaired at Camargo Cadillac where the Explorer was purchased. It blew off on the way home. Camargo replaced the panel again. It blew off 2 days after the second repair. We were reimbursed and it was suggested we go to a Ford dealer. I called Beechmont For...

On August 20, 2022, the left side pillar molding unexpectedly came loose while driving and began flapping about. On August 24-25, 2022, we replaced both exterior a-pillar moldings and brackets at our own expense.

The passenger side windshield trim flew off while driving on the interstate with no warning. Other than it hitting the side of our car when flying off, no other incident occured. Nobody inspected the windshield trim as we installed a new trim piece we got on Amazon ourselves.

I was driving down the Interstate in my 2016 Ford Explorer at approximately 80-85 MPH when a long piece of the windshield trim panel flew off of the car. I didn't realize what had happened until I saw the trim piece missing. Once I saw how big the piece was, I was immediately concerned that the trim...

10/23/22 While driving at highway speeds - Interstate 39 - a large piece of the driver's side windshield trim flew off. We had no impact with anything that would have made it fall off - it simply came apart and landed on the road behind us. We have had the piece fixed since. Body shop could have p...

My window pillars flew off both last week. driver and passenger side windshield trim panels flew off in like to caused a wreck.

The driver windshield trim flew off my 2016 Ford Explorer as I was going down the highway. I saw where this has made the news and wanted my report included in it. Nobody was hurt and I was unable to retrieve the trim.

Pieces of my windshield seals are flying off my car endangering other drivers.

The windshield outer trim on the passenger side has detached two separate times (I replaced it each time at my cost), and it could be a hazard when it happens while I am driving on the highway.

Body trim pieces on the b pillar of the vehicle became loose and flew off on the highway, secondary replacement from Ford is now loose and about to come off on both sides, waiting on the warranty from Ford to send another new one.

On September 11th, 2019 we had to replace (while still under warranty) the seat belt buckle assembly on the rear (middle seat, driver side) because it would no longer buckle. On January 23rd, 2023 we returned to our local Ford dealership because the other rear (middle seat, passenger side) seat belt...

The contact owns a 2015 Ford Explorer. The contact stated that on multiple occasions while driving at various speeds, the steering wheel seized. The contact turned off and restarted the vehicle; however, the steering wheel seized. Additionally, the contact stated that while driving, the steering bec...

Mileage: 102,000

Rack and pinion making crackling noises My safety still at risk if I continue driving Yes the dealer ordered the part but is unavailable due to back order. The vehicle has not been inspected besides the dealer.

Purchased vehicle used in November 2022 that had been inspected by the dealer i bought it from. On January 20, 2022 I had routine and recommended service completed, along with multi-point inspection at local Ford dealer. All components tested ok and was told vehicle is in good condition. One of t...

As I was driving my electronic power steering system went out causing me to be unable to steer my vehicle. I was luckily able to get it off the road but had I been going any rate of speed it could have caused a major crash as you cannot steer.

Ford issued a customer satisfaction program 21B11 regarding the 2nd row seat belt worn or damaged electrical connection which results in the air bag light illuminating. My vehicle is doing this after arguing with the dealership because they did not want to fix it. Only to get my vehicle scheduled on...

Left for work steering locked up with no warning luckily not at a bad part of my morning commute I was doing 55mph was able to come to safe stop tried steering wheel back and fourth after a few attempts it started to tun but was very hard to turn so I turned around and on my way back home numerous l...

I was driving my 2016 Ford Explorer to the end of my driveway when the steering system locked up. The wheel would not move to either side, and I was forced to stop the vehicle before entering the roadway since this posed a serious safety risk. Fortunately, this issue was identified before entering t...

I went into the store, came out 10 minutes later started the vehicle and it said service electric power steering, this also affected the stabilitrac, hill climb assist, 4wd, and traction control. If this would've happened while I was driving I would've caused an accident as the roads were icy. I bro...

The contact owns a 2016 Ford Explorer. The contact stated that the third -row passenger’s side seat was not properly secured to the floor of the vehicle. The contact indicated that an unknown part used to attach the seat to the floor had fractured and the seat was no longer secured to the floor. T...

Mileage: 50,000

"Steering Assist Fault" and Lane Keeping Sys. Malfunction" faults appeared on my dash display. The vehicle is available for inspection if requested. When the faults lit up, I was unable to steer the vehicle. It was as if the steering was completely locked up. Fortunately I was driving down the d...

"Steering Assist Fault" and Lane Keeping Sys. Malfunction" faults appeared on my dash display. The vehicle is available for inspection if requested. When the faults lit up, I was unable to steer the vehicle. It was as if the steering was completely locked up. Fortunately I was driving down the d...

The power steering on my 2016 Ford Explorer completely stopped working while driving with two children in the vehicle. This is completely unacceptable for a 6 year old car with just over 100,000 miles. Ford Corporate refuses to honor this as a safety recall or safety issue despite the substantial co...

The contact owns a 2016 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, she noticed a white cloud of smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to the residence then towed to the dealer where it was ...

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, she noticed a white cloud of smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to the residence then towed to the dealer where it was ...

Mileage: 100,000

Steering rack failed and I was unable to steer the vehicle. The safety of me and my family could have been put at risk if the steering failed on the highway. Upon research, I found this issue with Ford Explorers is a very common one. My mechanic was required to have the vehicle towed to him. I was...

I just bought this vehicle and only had the chance to drive it for a few days now. I was told all recalls were repaired. I have not had the chance to bring it to a certified garage yet. The problem is when the vehicle is going at say walking speed like turning into a parking spot the whole vehicle i...

Airbag light came on. Took the vehicle to local Ford Dealer, we we told it was a failure of the second row seatbelt inflator connectors. Initially told this would not affect the front airbags, so repair was unnecessary. We were going to forgo repair. When my son noticed the light was not "off", he ...

The contact owns a 2016 Ford Explorer. The contact stated that exhaust fumes were entering the cabin of the vehicle while driving. The dealer was made aware of the failure; however, the vehicle was not repaired. The contact was concerned for his safety and discontinued driving on the roadways. The m...

Mileage: 85,000

Went out to leave in Explorer. Placed Explorer in reverse and steering wheel wouldn’t turn. Several messages appeared on the display such as driver assist failed, traction control on light enabled, traction control off light enabled, uphill assist message, and several others. Basically the car had...

2016 ford explorer, our family vehicle, my spouse was driving back home with kids in the back, approximately 20/25 miles per hrs, the steering all the sudden seized up, and no power steering assistant, since the steering system all electric rack and pinion, the dash board gave a message, no traction...

Water pump failed at 80,000 miles and cause the car to stall mid intersection putting out life at risk. This is a known issue that should be recalled . Not to mention the repair is $4,000-$6,000 mostly labor to fix. Whole motor has to be taken out to replace the water pump.

Water pump failed at 80,000 miles and cause the car to stall mid intersection putting out life at risk. This is a known issue that should be recalled . Not to mention the repair is $4,000-$6,000 mostly labor to fix. Whole motor has to be taken out to replace the water pump.

The contact owns a 2016 Ford Explorer. The contact stated upon taking the vehicle to the dealer for routine maintenance, he was informed that the Power Train Unit (PTU) was leaking and needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who informed ...

Mileage: 78,000

My power steering, traction control, and terrain management all stopped working in my 2016 Ford Explorer due to a faulty steering gear. This is a known design flaw, which has impacted several hundreds 2016 - 2018 Ford Explorer owner/operators. Losing power steering capability while the vehicle is ...

Same issue as NHTSA campaign number: 22V150000 The problem: The brake master cylinder may allow brake fluid to leak from the front-wheel circuit into the brake booster.

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was at the dealer for Customer Satisfaction Program: 21N01 (High Speed Fan Motor Relay) the dealer diagnosed that the water pump was faulty, causing the air conditioner fan to fail to deactivate. The dealer declined to ...

Mileage: 41,785

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was at the dealer for Customer Satisfaction Program: 21N01 (High Speed Fan Motor Relay) the dealer diagnosed that the water pump was faulty, causing the air conditioner fan to fail to deactivate. The dealer declined to ...

Mileage: 41,785

Rack and pinion power steering rack stopped working while my wife was driving back home with our two kids that are 4 years old and 9 months old. Thankful she didn't crash because she was unable to steer the vehicle. No warnings or signs of the part going bad. Ford should be held responsible for issu...

Rack and pinion power steering rack stopped working while my wife was driving back home with our two kids that are 4 years old and 9 months old. Thankful she didn't crash because she was unable to steer the vehicle. No warnings or signs of the part going bad. Ford should be held responsible for issu...

The contact owns a 2016 Ford Explorer. The contact stated that there was fluid leaking underneath the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the water pump was faulty and needed to be replaced. The mechanic advised the contact to take the vehicle to the dealer....

Mileage: 50,000

steering on my car failed turning onto off ramp and could not steer the car with out a lot of effort missed the car in front of me and came to a stop on side of over pass missed the bridge called my dealer to have it looked at steering rack motor seized apparently it is a problem with 2015 201...

The contact owns a 2016 Ford Explorer. The contact stated that after parking the vehicle, she noticed water leaking under the front of the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic and was informed that the water pump needed...

Mileage: 100,000

Out of nowhere, my engine starting running hot and did not give me any warning. I had to take it to a local repair shop, where they stated that the air compressor quit working and blew the head gasket, resulting in a purchase of a new air compressor and a used engine. I have two daughters and our sa...

Vehicle right passenger area receives no heat, either from front heat vent nor does the seat heater function. Dealer replaced seat heat mechanism(s) that required software update. Update failed to resolve the problem. Outside temp is now -13°F. Dealer states they are awaiting dealer engineers to de...

The contact owns a 2016 Ford Explorer. The contact stated that while her husband was driving at an undisclosed speed, the front driver’s side trim detached from the windshield without warning. The contact then stated that the passenger side trim was also detaching. The dealer was notified of the f...

Mileage: 98,000

This vehicle has 70000 miles and the water pump went bad already. Read hundreds of complaints and still no recall. This part is definitely faulty and Ford should have recalled it long ago.

Water pump failed.

The water pump has failed causing me to breakdown going down the road. The car has less than 100k miles and did not alert me to any kind of mechanical issue before hand.

My 2016 Ford Explorer air bag warning light come on with under 85,000 miles. I took it to the dealership and it was diagnosed with the code B141B/B141C as an issue with the wiring harness regarding the second row inflatable seat belt.

Mileage: 77,711

The contact owns a 2016 Ford Explorer. The contact stated that the steering column was emitting a grinding noise and the steering wheel suddenly seized without warning. The contact stated that excessive force was needed to maneuver the vehicle. There were no warning lights illuminated. The contact t...

Mileage: 59,900

The contact owns a 2016 Ford Explorer. The contact stated she noticed the heat in the vehicle was not operating as needed. The contact also noticed that there was no coolant in the coolant reservoir, and the engine was overheating. The vehicle was taken to the dealer and the mechanic stated that the...

Mileage: 95,000

While driving on any damp/wet/or dirt terrain the rear end of the vehicle will slide side to side even though I am steering normally. Driving in town I have drifted sideways into the other lane of traffic barely avoiding an accident.

The accelerator for the climate controls is malfunctioning. Cannot defrost the windows to see, when driving the windows get so fogged I have to pull over to get them to defrost. Over 50k people online have stated the same issue. The climate controls stop working and there are no recalls from Ford. W...

The accelerator for the climate controls is malfunctioning. Cannot defrost the windows to see, when driving the windows get so fogged I have to pull over to get them to defrost. Over 50k people online have stated the same issue. The climate controls stop working and there are no recalls from Ford. W...

Unknown system or components, smells like propane or exhaust odors inside the cab. Mostly when driving slow or at a full stop. It is a police interceptor suv with 65k miles. No warning lights or other symptoms appeared prior to odor. Odor gives me a headache/nausea.

Unknown system or components, smells like propane or exhaust odors inside the cab. Mostly when driving slow or at a full stop. It is a police interceptor suv with 65k miles. No warning lights or other symptoms appeared prior to odor. Odor gives me a headache/nausea.

On Wednesday, November 2, 2022, at about 4:00 pm I proceeded to parallel park my vehicle and as I put my foot on the gas pedal the car took off uncontrollably at a very high speed, I tried to control the car but before I could stop it, I crashed and hit a tree. My vehicle was severely damaged. The...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle started to shake and then stalled. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was re...

Mileage: 126,000

The contact owns a 2016 Ford Explorer. The contact stated that after the vehicle was taken to an independent mechanic for routine services, she was made aware that the water pump needed to be replaced. No warning lights were illuminated. The vehicle remained with the independent mechanic awaiting th...

Mileage: 75,300

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 15 MPH, the power steering failed, and the vehicle started fishtailing. The contact used excessive force to regain control of the vehicle. The contact was able to get the vehicle to stop. There were no warning ligh...

Mileage: 100,000

My 2016 Ford Explorer is in the dealership having the transmission repaired due to a recall that says there is an internal flaw in the design that has to be repaired. In removing the transmission, it was discovered that the transmission mount was cracked. I will have to personally pay for a new tran...

First problem I had was with the Actuator. I lost the ability of defrost and have the heat/AC go to anything other than direct face mode. Now, the power steering to my 2016 Ford Explorer is gone. It felt like I was grinding concrete when I would make any turn or slight shift. It’s been at the shop...

First problem I had was with the Actuator. I lost the ability of defrost and have the heat/AC go to anything other than direct face mode. Now, the power steering to my 2016 Ford Explorer is gone. It felt like I was grinding concrete when I would make any turn or slight shift. It’s been at the shop...

Crossing busy intersection with children in vehicle, vehicle lunged and wrench symbol came on dash, and as crossing intersection vehicle wouldn't go more than 5mph, this could possibly cause a serious accident injury wife and child or possibly death, this vehicle had approximately 60000 miles.

Grinding noise when turning wheel noticed Mid-August 2022. No warning lights prior to failure. Aug 22, 2022, took to local mechanic. Diagnosed as faulty steering gear. Told 3500 on backorder. Part failure prevented vehicle from safely steering. August 28, 2022, took to Team Ford Dealer in Navasota, ...

My airbag light on the dash came on after starting the vehicle and will not go off. I took it to a Ford dealership and was told it was the wiring that goes to the 2nd row airbags and I would need to replace the wiring harness. The cost was estimated $1260.00. I purchased an extended warranty for the...

While driving on a state highway and exiting the roadway the steering wheel locked in the turning direction long enough to drive over the small curb on the opposite side of the roadway. If this was a higher exiting speed a larger incident or crash would have been worse.

The contact owns a 2016 Ford Explorer. The contact stated that after a rainy day, while entering the vehicle, she noticed water on the front passenger’s side floor. The contact took the vehicle to the local dealer, where it was diagnosed with needing the windshield to be sealed. The vehicle was re...

Mileage: 52,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 35 MPH, the vehicle started overheating with the high temperature warning light illuminated. The contact was able to pull over on the side of the road and notice that there was no coolant in the engine due to a coolant leak. The...

Mileage: 55,000

Power Transfer Unit (PTU) exploded cracking the PTU case and Leaking out all gear oil which can be caused by PTU being too close to the exhaust and the PTU overheats from the exhaust heat breaking down the gear oil, this gear oil being over heated and that close to the exhaust could have caught on f...

Clunking and popping noise from steering while steering left or right while slowly traveling forward or reverse. Noise can be heard from steering while front end jacked up off ground. Afraid steering may lock up or fail while driving causing injury or death or stranding. Noise has become more freque...

The contact owns a 2016 Ford Explorer. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle intermittently started shuddering. The contact veered to the side of the road. The contact was able to drive the vehicle to the dealer at lower speeds. The vehi...

Mileage: 82,700

While braking off a highway the steering light appeared and the vehicle began to shake uncontrollably. The ford motor co. stated there was no issue and did not address.

Transmission died with no warning at under 80k miles. The car lost its ability to accelerate while merging on the highway. Got off highway and to friends home. Car would not reverse and could not accelerate over 15mph. Had it towed to AAA repair shop. According to AAA repair shop a new Transmissio...

Steering rack failure causing loud popping inside of the rack and pinion causing trouble steering, also abruptly pulling the vehicle or hard steering several reports of people almost wrecking.

It has a known problem of that the water pump leaks into engine and causes engine failure. It's all over the google. Today, car dealer called me and told me, I would be better replace the water pump before it fails. It is not failed yet, but they said they saw the symptom, which will cause fatality ...

With no warning, the steering began to grind with turns and was harder to steer. No warning lights ever appeared. The car was no longer safe to drive. The vehicle is 2016 with low milage, approximately 57,000 miles. The mechanic assessed the vehicle and said the rack and pinion needed replaced. He ...

The contact's father-in-law owns a 2016 Ford Explorer. The contact stated that an unknown fluid was leaking from the vehicle. There was no warning light illuminated. The contact took the vehicle to the dealer where it was discovered that the water pump was defective and needed to be replaced. The co...

Mileage: 56,000

On February 03, 2022 I took my to the Ford dealership in my area, I was told that rear toe link was replaced. After 8 months while I was driving the Explorer 2016, the car starts swerving from side to side, and lost the control. For few seconds I was struggling to stop the car, after I stopped the ...

On February 03, 2022 I took my to the Ford dealership in my area, I was told that rear toe link was replaced. After 8 months while I was driving the Explorer 2016, the car starts swerving from side to side, and lost the control. For few seconds I was struggling to stop the car, after I stopped the ...

Steering started making grinding noise and when parked steering froze. Restarted and steering unfroze and made grinding noise and slowly drove to repair shop. Checked for recalls and none on this vehicle. Repair shop said no parts are available form Ford for a repair. This has to be a factory defect...

The water pump failed and is available for inspection. i was driving and my engine began smoking to the point of visibility loss and suffocating air fumes. I was forced onto an edge of the highway with a drastic drop into the road and had to evacuate my 5 and 2 year old daughters from their car seat...

The contact owns a 2016 Ford Explorer. The contact stated that he noticed a puddle on the ground of his driveway. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked from the water pump and into the engine block. The contact was informed that the water pump needed to b...

Mileage: 120,000

My wife was driving our kids home from school when she experienced a sudden loss of steering followed by inaccurate control with no type of indication for an issue on the dashboard. Once she was able to (thankfully) make it home, I drove the vehicle around and noticed that there was a considerable l...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the message "Power Steering Assist Failed" was displayed. The contact stated that the steering wheel seized and became extremely difficult to maneuver. The vehicle was towed to the dealer where it was di...

Mileage: 46,000

The contact owns a 2016 Ford Explorer. The contact stated while stopped in traffic, the vehicle was shuddering and appeared to be going into idle mode. The contact depressed the accelerator pedal and the vehicle responded as needed. The vehicle was taken to an independent mechanic where it was diag...

Mileage: 130,000

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 55 MPH, the vehicle began to sputter as if the vehicle was going to stall. The contact stated that "Shutdown Engine" warning light was illuminated and the temperature gauge was extremely high. The contact pulled of...

Mileage: 136,000

I felt a thumping when turning the steering wheel and took it to the dealership who kept it for two days to attempt to replicate the same noise but they were unable to reproduce or replicate. Two or maybe three months later, the thumping noise turned into a clicking noise. Again, I immediately too...

I felt a thumping when turning the steering wheel and took it to the dealership who kept it for two days to attempt to replicate the same noise but they were unable to reproduce or replicate. Two or maybe three months later, the thumping noise turned into a clicking noise. Again, I immediately too...

I felt a thumping when turning the steering wheel and took it to the dealership who kept it for two days to attempt to replicate the same noise but they were unable to reproduce or replicate. Two or maybe three months later, the thumping noise turned into a clicking noise. Again, I immediately too...

Water pump failure, leaking antifreeze all over my brand new concrete

Water pump failure which causes the car to stall immediately when it overheats. This appears to be a common issue with 2016 Ford Explorers

My purge valve was stuck open and had strong fuel vapors leaking inside of the car cabin. I became lightheaded and went to the ER. This was before the check engine light came on. It was very concerning.

The contact owns a 2016 Ford Explorer. The contact stated that the engine coolant warning light was illuminated with the engine overheating. The dealer was contacted and stated that the water pump and timing belt needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and...

Mileage: 64,000

Initially the steering on the vehicle appeared to be "notchy". It was holding the last steering wheel correction rather than returning to centered position. It appeared as if something lost lubrication. While driving the traction control and advance trac lights lit. Messages "Steering fault service ...

The contact owns a 2016 Ford Explorer. The contact stated while driving 71 MPH, the contact noticed that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The failure mileage was 13...

Mileage: 138,400

During inspection the dealership noted that the water pump was leaking coolant into the engine and must be replaced before catastrophic failure profit failure. The cost of the replacement is an excess of $3000

A ticking/grinding noise coming from the steering column while turning at low speeds. When turning the steering wheel to the right or left, the steering wheel will not center and must be forced back to center/straight. If not manually forced back to center/straight the car would continue in the dire...

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 55 MPH, the A and B molding used to secure the windshield, detached from the vehicle. The contact pulled over and retrieved the pieces. The contact had taken the vehicle to the dealer who replaced the moldings...

Mileage: 83,913

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 55 MPH, the A and B molding used to secure the windshield, detached from the vehicle. The contact pulled over and retrieved the pieces. The contact had taken the vehicle to the dealer who replaced the moldings...

Mileage: 83,913

Approximately 2 weeks ago, I received a warning for power assist fault- service soon. Once I turned my truck off and restarted it the warning went away and the truck drove fine. Then about 1 week ago, the warning came back and did not go off. The truck became extremely hard to turn almost locking up...

Complete engine replacement recommended by Ford dealership. Vehicle had the Water Pump and Timing Chain replaced early 2022, has been running good since replacement but out of no where check engine light came on and started running sluggish. Had it towed to Ford and explained the engine is not build...

Issue with the power steering in the vehicle. Loud grinding when turning vehicle.

We own a 2016 Ford Explorer with only 23,000 miles on it. While driving down the road the steering began to make a noise when trying to turn and shortly after it became very hard to keep control of the car (not a power steering issue). We were only a half mile from a dealer when the problem began ...

Air bag dashboard light turned in January 2022 until now part is back order. Secondly over heating problems at 60 mph on July 16, 2022 I was told it was the cooling fans and was fixed and didn’t fixed the problem now I was told is the active grilled shutters malfunctioning

Air bag dashboard light turned in January 2022 until now part is back order. Secondly over heating problems at 60 mph on July 16, 2022 I was told it was the cooling fans and was fixed and didn’t fixed the problem now I was told is the active grilled shutters malfunctioning

The contact owns a 2016 Ford Explorer. The contact stated that his while his son was driving approximately 75 MPH, the vehicle lost power steering functionality. The driver was unable to control the vehicle and the vehicle went across two lanes of traffic to the right. The contact stated that numero...

Mileage: 50,000

The contact owns a 2016 Ford Explorer. The contact stated while driving and making left and right turns, the contact heard a clunking noise in the steering wheel. Additionally, the contact stated that the steering wheel felt detached. The contact stated that the vehicle was swaying to the left and t...

Mileage: 89,000

You can smell a sickly metal burning smell in the cabin when accelerating to get onto a freeway.

You can smell a sickly metal burning smell in the cabin when accelerating to get onto a freeway.

You can smell a sickly metal burning smell in the cabin when accelerating to get onto a freeway.

Steering wheel started making a rubbing sound. Then it started loud grinding/scraping noise. Steering wheel ‘catches’, hard to turn, or locks up. No warning light/s for service were presented. 2 weeks for an appointment by Ford Co. I have had Ford mechanic inspect, & diagnosis is a Electronic St...

While driving on the freeway, the right front exterior pillar trim came off and flew back toward traffic behind me. That exterior trim was between the door frame and the windshield. Luckily it did not strike any other vehicle. It could have easily struck another vehicle and caused an accident and...

I was driving on the interstate and the power steering stopped work. No signs or anything till it stopped working. I had to pull over asap and it was very hard to turn. Now there is no way of getting the part for my car to fix it because of national back order

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated and the engine temperature gauge indicated that the engine was overheating. The vehicle was immediately taken to the local mechanic who diagnosed the failure was d...

Mileage: 88,278

Water pumps failing with less than 50,000 miles causing coolant leakage and overheating

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, the vehicle was shuddering significantly and was emitting abnormal rumbling sounds. There were no warning lights illuminated. The vehicle was taken to the dealer who informed the contact that they could not du...

Mileage: 47,075

Steering makes occasional clunking/popping noises at very slow speeds backing out and turning form my driveway. It also occurs occasionally making slow speed turns like on a roundabout or U-turn. On one occasion we had a loss of power steering mid corner and jerking sensation. I had it towed to my l...

Passenger side windshield trim came loose on the freeway and flopped around violently then broke off and went flying behind us. Thankfully it did not hit vehicles behind us as it weighs several pounds and has pointy ends. We purchased this Ford Explorer brand new and it always had some wind noise at...

The power steering on my 2016 Ford Explorer failed at 73,000 miles. I had a total loss of power steering and had to be towed to the dealership who, upon investigating the cause, said it was corroded but wasn't visible until they opened the Steering Gear Assembly. After doing some web searches on t...

Check engine light came on low engine oil pressure light come on made loud knocking noise regular maintenance 147k miles vehicle is at mechanic shop estimate total $1500-$2500 to fix do not have money for repairs

Check engine light came on low engine oil pressure light come on made loud knocking noise regular maintenance 147k miles vehicle is at mechanic shop estimate total $1500-$2500 to fix do not have money for repairs

Check engine light came on low engine oil pressure light come on made loud knocking noise regular maintenance 147k miles vehicle is at mechanic shop estimate total $1500-$2500 to fix do not have money for repairs

I drove it Wednesday to an apt one hour away with no issues but the next morning the steering wheel would hardly turn at all and made a constant knocking noise. If this had happened to me while on an interstate or highway, I am certain that I would have crashed since I had no control. I did inquir...

The contact owns a 2016 Ford Explorer. The contact stated that while starting the vehicle, the coolant temperature warning light and "Engine Coolant Over Temperature" message were displayed. The vehicle was taken to an independent mechanic who performed a pressure test; however, no coolant leak was ...

Mileage: 118,000

The engine shut off when driving on the highway at 65 and the wrench light came on ... I could not navigate the vehicle...took it to the Legacy Ford dealership and was informed that the Electronic Throttle Body needed to be replaced...I believe ford had that on a recall back in 2017 but not for my V...

The contact owns a 2016 Ford Explorer. The contact stated that upon taking the vehicle to a dealer for an oil change, the contact was informed that there was a leak in the water pump. The contact was given an estimate for the repair. The contact also stated that the parking brake had failed to opera...

Mileage: 95,000

Both of my roof side rails have come off while driving down the road. This could have seriously harmed another driver behind me. There were no warnings of this. Nobody can inspect them because they are in pieces now as they were ran over.

The contact owns a 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The mechanic retrieved a fault code for the second-row seat air bag sensor. The contact was informed that the wiring harness needed to ...

Mileage: 94,000

Vehicle (2016 Ford Explorer) returned from the dealer following standard maintenance and a recall repair for the rear toe link. Operator noted the vehicle’s steering seemed somewhat stiff. Vehicle sat parked for two days and when driven again the steering was incredibly stiff require a great deal ...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The manufa...

Mileage: 180,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The manufa...

Mileage: 180,000

July 28,2022 while driving on the highway at 55mph the power steering began to fail. It didn't fail completely but the steering felt awkward. I slowed up considerably. Fortunately I was less than 2 miles to my home. As I was getting home a power steering warning light illuminated and then went off. ...

Steering gear asy replaced.

On 6/16/22 my vehicle was put in the shop for overheating. It was a water pump leak. It is a timing chain run water pump. The water pump is located in the engine. It was a very expensive repair. Due to the amount of labor this took to fix I was out of a vehicle for almost a month. I paid for the r...

On 6/16/22 my vehicle was put in the shop for overheating. It was a water pump leak. It is a timing chain run water pump. The water pump is located in the engine. It was a very expensive repair. Due to the amount of labor this took to fix I was out of a vehicle for almost a month. I paid for the r...

My vehicle build date is May 10, 2015 @ Chicago plant. NHTSA put out a recall on my vehicle but it wasn't attached to my VIN # and my vehicle is currently having said recall problems. The recall was NHTSA-20-V-692. Is there a way to get it added to my VIN please

My 2016 Ford Explorer only has 26,815 miles. Was driving vehicle when suddenly started to have steering issues. One of the message(s) was: Steering Fault Service Now.

The contact owns a 2016 Ford Explorer. The contact stated that while operating the vehicle, a ticking noise was present within the steering column while turning in either direction. The contact stated that eventually the noise became louder. The contact stated while driving approximately 15 MPH and ...

Mileage: 102,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 50 MPH, the vehicle was vibrating abnormally. Additionally, while attempting to accelerate the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was taken to the local dealer and diagnosed wi...

Mileage: 60,000

Water pump broken. Causing engine to overheat. Please recall

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 65 MPH, the rear seat passenger noticed that a black material had detached from the front of the vehicle. The contact stated that the plastic trim from the windshield had detached. The contact called and notified t...

Mileage: 98,000

The rack and pinion failed and need to be replaced.

2016 Ford Explorer water pump malfunction. Car runs hot and could cause engine failure.

The contact owns a 2016 Ford Explorer. The contact stated while driving 65 MPH, the vehicle unintentionally downshifted without warning. The contact called the manufacturer and was informed that his vehicle was included in a customer satisfaction program; the contact scheduled an appointment at a lo...

Mileage: 72,000

The side panel behind the front passenger and driver side windows detached while driving. Specifically, the passenger side window panel detached while driving approximately 60 mph on the highway, which caused flying debris that could have harmed other drivers. Three days later the driver side panel ...

A leak developed due to a faulty water pump. When I first noticed the leak in my garage I took the truck to a mechanic who told me there was evidence the leak had been going on for some time and that he could not do the repair due to the embedded location of the pump. After some research I see thi...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at 35 MPH, a low coolant warning message appeared on the instrument panel. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a defective water pump. The dealer was then notified of the fa...

Mileage: 100,000

Power steering tends to go out at random. When car is turned off and then restarted, power steering goes back to functioning normal until it goes out at random again. Rack and pinion unavailable for replacement.

When driving my vehicle my steering wheel sticks to the right and left when making a turn and also making a slight turn. I have to pull the wheel back into place hard. I have tried to call the manufacturer but they stated that there is no recall and I could bring it in for 170 dollars to get it look...

The contact owns a 2016 Ford Explorer. The vehicle had previously been serviced by an independent mechanic who replaced the engine and two engine cylinders. The contact stated that while driving at an undisclosed speed, the gear shifter was unable to shift to the intended gear. Additionally, the veh...

Mileage: 71,600

The contact owns a 2016 Ford Explorer. The contact stated that while at a stop, the steering wheel seized with the "Power Steering Failure - Drive Slowly" message displayed on the instrument panel. The contact was unable to notify a dealer due to the national holiday. The manufacturer was not notifi...

Mileage: 86,000

Upon driving the steering locked up and was stiff to turn and maneuver. It locks up and fault steering sign comes on .It happened on freeway . I am attempting to try and get it fixed but having difficulty with company going back and forth with my extended warranty. It is used for my wife to transpor...

The Duratec V6 engine in many models of Ford including Explorer 2011-2019 has a major design flaw in that the water pump is INSIDE the engine and fails frequently and abruptly. When it fails, the coolant immediately floods the engine and mixes with motor oil and the engine seizes immediately it cou...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side front seat inadvertently moved back and forth. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a...

Mileage: 105,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 40 MPH, the accelerator pedal was depressed and the vehicle started jerking and sputtering. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission ha...

Mileage: 45,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 40 MPH, the accelerator pedal was depressed and the vehicle started jerking and sputtering. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission ha...

Mileage: 45,000

Steering wheel locked up going 40mph.Received warning for steering fault and for lane keeping system. Restarting vehicle did not help.

Steering wheel locked up going 40mph.Received warning for steering fault and for lane keeping system. Restarting vehicle did not help.

Water pump failure no warning car over heats and water pump cost over $2000 to repair no option but to take to a dealer

- Molding piece and underlying bracket located between the windshield and side passenger window. Molding piece is long and over 24 inches long. - Became loose and detached completely during driving. -The issue first appeared when the vehicle had under 36000 miles- at that time a Ford service tec...

I was driving through a residential area with my 3 kids in the backseat when the steering wheel stopped working and I was unable to turn it past 1/2in at either direction and my tires were not turning either. I had to use strong incredible force to get it to turn. We were stopped in the middle of th...

The contact owns a 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to the dealer who confirmed that the vehicle was not under recall for the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure ...

Mileage: 121,000

Rear a/c lines and evaporator damaged due to corrosion from elements. Was told it would cost $2000+ and not covered under warrenty or extended warranty. This is odd because Ford knows its a problem and has issued other recalls for the same reason in the same location (rear) just to different parts.

1) Engine consuming coolant - 102,000 miles 2) Gauge Temperature should be by default in the dashboard computer. This is not the case in the 2016 Ford Explorer. Complain: Consumers can not detect on time if the engine is overheating, because the gauge temperature is not visible on the dashboard....

My 2016 Ford Explorer, with 68,000 miles has a leak in the rear A/c lines and lost all the coolant. This appears to be a common problem with the Ford explorer. Is the leaking into the environment an issue? Ford does not have a recall on this issue. To fix it, the Ford dealer told me it would be $2,...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at a low rate of speed, the temperature gauge indicated that the engine was hot. A message on the instrument panel to turn off the vehicle was displayed. The contact shut off the vehicle and waited for a few minutes before ...

Mileage: 75,000

Airbag light on dash came on right after 100k mile warranty. I had Ford repair it and paid out of pocket, because I have a family and I would like to be safe. The issue has come back less than 4 months later and based on multiple online complaints, it seems to be never ending. How is Ford getting aw...

Steering while driving thru town or on highway is loosing power steering assist randomly and causing major steering and control issues

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 35 MPH, the vehicle was vibrating while the brake pedal was depressed. The contact stated that on several occasions while driving the vehicle stalled without warning. The vehicle was taken to the local dealer to be...

Mileage: 109,000

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 35 MPH, the vehicle was vibrating while the brake pedal was depressed. The contact stated that on several occasions while driving the vehicle stalled without warning. The vehicle was taken to the local dealer to be...

Mileage: 109,000

I took my vehicle to 2 mechanics and they notated a rack and pinion issue on my vehicle. I have attempted to take it to my local Ford Dealership (Woody Anderson) but they claim there are no appointments available for months. I googled and found there was a recall on Ford Explorers including 2016 fo...

The contact owns a 2016 Ford Explorer. The contact stated that after starting the vehicle and attempting to drive the contact became aware that the vehicle had lost power steering functionality. While driving the vehicle with manual steering, the steering wheel started jerking to the left or right w...

Mileage: 120,000

1. 2016 Ford Explorer transmission. shifting delays, grinding or jumping during acceleration, the car shaking on the road, or whistling noises or a burning smell coming from beneath the hood. 2. Ford Explorer carbon monoxide. There is a smell in the cabin. 3. Weather strip and trim on both sides o...

The contact owns a 2016 Ford Explorer. The contact stated that while in for routine maintenance it was discovered that water from the radiator or water reservoir was leaking. Later a red-colored liquid from the vehicle was present in the driveway. The vehicle was taken to the local dealer who diagno...

Mileage: 40,000

The contact owns a 2016 Ford Explorer. The contact stated that the water pump was recently replaced. The contact stated that while driving approximately 60 MPH, the engine seized. The vehicle was coasted off the roadway. The vehicle was towed to the dealer and diagnosed with engine failure. The cont...

Mileage: 76,000

While driving approximately 70mph on the highway, the vehicle check engine light came on and the engine began shutting down with the over temp light on. We had to coast over 2 lanes to safely get out of traffic. Upon pulling over I noticed there was no coolant in the reservoir so i pulled the engine...

The contact owns a 2016 Ford Explorer. The contact stated that he noticed that the roof rail cover located on top of the vehicle had become loosened. The contact attempted to reattach the roof rail to the vehicle but was unable to attach the roof rail. The contact then stated that while his wife was...

Mileage: 80,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V316000 (Structure) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufac...

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 30 mph when attempting to make a left turn when the vehicle's power steering had failed. The contact had difficulty getting the vehicle to straighten back up while accelerating. The contact stated the steerin...

Mileage: 60,025

Have 2016 Ford Explorer which my son had while at college and at 72,940 miles on 09/15/2021 the steering malfunction which made steering very difficult and safety hazard. Ford dealership looked into the issue and stated it needed a new steering gear assembly which cost $3,493.92. Ford dealership sta...

Failure of water pump which is known to cause failure of engine because of where the water pump is located (inside of engine). There have been many cases reported that there is none or limited warning when it fails and cases have resulted in engine failure. When engine failure occurs, the car shuts ...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the transmission became inoperable. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the torque convertor needed to be replaced. The v...

Mileage: 75,000

The contact owns a 2016 Ford Explorer. The contact stated that the driver’s side second-row seat belt mechanism had malfunctioned and remained locked. The vehicle was taken to the local dealer who diagnosed that a plastic piece inside the receiving latch assembly fractured and the entire latch nee...

Mileage: 102,000

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked, her husband noticed that there was a fluid leak underneath the vehicle onto the ground. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the water pump ...

Mileage: 50,000

Vehicle started overheating, when inspected I notice a coolant leak. Had it diagnosed, outcome was water pump leaking. Vehicle only has about 58685 miles. Warranty expired and extended warranty also expired. Not sure why the water pump started to leak at such low milage. Vehicle is currently at...

Out of no where there is a chemical/propane smell. Took it to a ford dealer. They said my water pump is causing it. Got that fixed and the smell is still there. The small is so bad I get a head ache and nausea every time I drive it. Took it to another mechanic and he acknowledges the smell but can n...

Indicator light indicating power train issues came on after a few days of delayed shifting and slipping between gears. As well as thunking when putting the car in reverse. The car would not accelerate at all and was not safe to drive. I had it towed to the mechanic who consulted with a ford engin...

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the engine overheated and the vehicle stalled with the engine coolant temperature message displayed; and the check engine warning light illuminated. The contact called the local dealer but the vehic...

Mileage: 95,174

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was a clicking sound coming from the vehicle and then there was an explosion. There was smoke coming from under the hood of the vehicle. The vehicle was towed to an independent mechanic who d...

Mileage: 85,000

Bad sudden brake fluid leak problems, alarm on car alerting to extremely low brake fluid warning. Have refilled a couple times but the leak is bad and for no apparent reason. Other similar years of ford vehicles have been recalled for the low brake fluid reason.

The contact owns a 2016 Ford Explorer. The contact stated that while parking the vehicle, he was alerted by two people that there was water leaking from the vehicle onto the ground. The vehicle was taken to an independent mechanic and diagnosed with a water pump failure. The mechanic informed the co...

Mileage: 60,000

The contact owns a 2016 Ford Explorer. The contact stated that while his son was driving at an undisclosed speed, the vehicle overheated. The vehicle was taken to the dealer and diagnosed that the water pump and power transfer unit (PTU) needed to be replaced. The vehicle was not repaired and remain...

Mileage: 85,000

Front passenger seat safety and airbag system. Problem was diagnosed several times at the service Dept of my Ford Dealer. The final diagnosis indicated that a part in the seat called a bladder is not working properly and needs to be replaced for the PASSENGER SEAT AIRBAG TO WORK. This issue deser...

Driving to work through mountain passes as I live in northern Montana, warning lights came on in dash. Lost power steering ran off road, regained control, took it to ford dealership they said $2200 to fix, I've only had the car just over a month, I pay $750, and now the car sits

Driving to work through mountain passes as I live in northern Montana, warning lights came on in dash. Lost power steering ran off road, regained control, took it to ford dealership they said $2200 to fix, I've only had the car just over a month, I pay $750, and now the car sits

When driving made horrible noises but took into the dealer Purvis Ford, we showed them the recall letter but then stated it was only the control arms which we ended up paying for .

While driving would shudder when getting to approx. 60-65mph. No check engine light. Dealer stated could not diagnose if no check engine light on. This went on for 1.5 years. I kept taking back but still no light. March 2022 it started running really rough while sitting at a stop light, no power at ...

What component or system failed or malfunctioned, and is it available for inspection upon request? The steering. No, it has been repaired at a local Ford dealership. How was your safety or the safety of others put at risk? No, the problem occurred when starting the vehicle in the morning after it...

My car is a 2016 and I am having issues with my water pump. A 2000 dollar fix. This seems to be common with this year. I pay 500 a month and now this. It only has 85000 miles.

I have a 2016 Ford Explorer that the water pump keeps failing. In September 2020, I had to pay nearly $1500 to replace the water pump because it was leaking coolant which made the engine to overheat. Now, since October/November of 2021, the coolant begin to leak again which cause the engine to overh...

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 65 MPH, the vehicle began to shake and shudder when the accelerator pedal was depressed. The contact stated that to control the shudder she slowed the vehicle to the point that the motion stopped and then slowly ac...

Mileage: 103,000

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 65 MPH, the steering wheel seized without warning. The contact stated that power steering functionality returned without restarting the vehicle. The vehicle was taken to the dealer where it was diagnosed that the s...

Mileage: 98,237

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V537000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

I was driving along in town and heard a real loud pop sound and the car jerked. The front started smoking heavily. I get off to the nearest parking lot and fluids had spewed underneath and there was a small fire from this that went out. I had two children both in child restraints that had to be rem...

Mileage: 84,000

I was driving along in town and heard a real loud pop sound and the car jerked. The front started smoking heavily. I get off to the nearest parking lot and fluids had spewed underneath and there was a small fire from this that went out. I had two children both in child restraints that had to be rem...

Mileage: 84,000

While driving down the road the drivers side (A pillar molding) windshield molding broke loose with no warning and flew into traffic behind me. Fortunately this did not hit anyone or cause an accident this time, but it has the potential to do so. From discussing this with the Ford dealer near me it ...

The Passenger second row seatbelt will not latch, The Ford Dealer want's $240.00 to diagnose the problem. The passenger second row seatbelt has an airbag built in, so it will be an expensive replacement, something I do not feel should be at a cost to the consumer. Major Safety issue in my opinion!...

In the 2016 Ford Explorer, both the driver and passenger side window trim has blown off while driving. The plastic clips break and cause the trim to fly off. It happened to me, and two other owners with the 2016 Ford Explorer that we bought at the same time. I have also seen it on many other For...

In the 2016 Ford Explorer, both the driver and passenger side window trim has blown off while driving. The plastic clips break and cause the trim to fly off. It happened to me, and two other owners with the 2016 Ford Explorer that we bought at the same time. I have also seen it on many other For...

The airbag light came on. We took it to a dealer to diagnose. They found that the fault was in the 2nd row seat inflator. The following is from the dealer repair invoice: "Checked DTC's: B141C is present for 2nd row inflator fault. Followed PPT. found needs C3133 & C3134 replaced both due to pin fit...

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 35 MPH, the high engine temperature warning light illuminated. The vehicle was parked and the contact saw engine coolant leaking from the bottom of the engine. The contact was able to refill the radiator with coola...

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle was shaking. The vehicle was taken to the dealer where it was diagnosed that the transmission and engine mounts were damaged and needed to be replaced. The dealer replaced the transmissi...

Mileage: 77,235

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle was shaking. The vehicle was taken to the dealer where it was diagnosed that the transmission and engine mounts were damaged and needed to be replaced. The dealer replaced the transmissi...

Mileage: 77,235

There is a VERY STRONG sulfur odor emiting into the cabin without an engine warning light. Tested for error codes and inspected by Ken Towery in Louisville and the seriviceperson couldn't detect the source of the odor. The defect appeared at 98458. The smell causes me to gag and feel light headed. P...

There is a VERY STRONG sulfur odor emiting into the cabin without an engine warning light. Tested for error codes and inspected by Ken Towery in Louisville and the seriviceperson couldn't detect the source of the odor. The defect appeared at 98458. The smell causes me to gag and feel light headed. P...

There is a VERY STRONG sulfur odor emiting into the cabin without an engine warning light. Tested for error codes and inspected by Ken Towery in Louisville and the seriviceperson couldn't detect the source of the odor. The defect appeared at 98458. The smell causes me to gag and feel light headed. P...

For the least 4 or five days I've noticed increased resistance and a "stickiness" when turning the steering wheel. Its not constant but each time I turn the wheel is have to manually assist the wheel with making the turn or getting back to its preturn starting point. Ive learned in this vehicle, s...

When my Explorer was in for routine service on Friday, 3/11, it was explained to me by my authorized Ford dealership's service department that my water pump was leaking and that it was a risk to continue driving the vehicle, since engine failure was possible as fluid mixed into the oil. I agreed to ...

The contact owns a 2016 Ford Explorer. The contact stated that he noticed coolant was leaking onto the garage floor. The vehicle was taken to the local dealer where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mecha...

Mileage: 52,000

Water pump has failed. Causing the engine to shutter and stop running normally. This happened on the highway with kids on board. Water pump is internally and cost of repairs are more expensive than what is fair for a consumer. No one should pay for that, it’s misleading at least. If they wer...

2nd row seat seat belt not working is loose and will not reset. Took it to ford they want to charge me a lot of money, it's a safety issue

While driving down the highway the windshield weather strip molding broke off and was flapping over the windshield. Luckily it did not break off, that could have caused a really bad accident. However it was flapping all around. no onw has inspected it. no warnings or symptoms appeared.

I was driving the vehicle when the steering suddenly locked up. There was virtually no steering except with very heavy struggles. Fortunately I was able to pull over but had to be towed. Vehicle indications showed power steering failure and all-wheel drive failure. Dealership indicated the Rack ...

The A pillar of my car came loose while driving and is now flapping there. The A pillar on the other side was loose when I bought the car and the dealer fixed that one at that time. I fear these pillars coming loose and flying and hitting other cars while driving. Seems like a safety issue For...

The contact owns a 2016 Ford Explorer. The contact stated while his wife was making a left turn and then attempting to straighten the steering wheel, the steering wheel became difficult to turn. The driver stated no warning light was illuminated. The driver was able to continue driving to her destin...

Mileage: 73,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 65 MPH, the trim around the windshield separated and was striking the door. The contact returned to the residence and attempted to secure the trim back to the windshield however, the trim could not be secured. The vehicle was ta...

Mileage: 49,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at 40 MPH and making a turn, the vehicle lost power steering and the steering wheel turned all the way to the right inadvertently, causing the contact to lose control of the vehicle. The contact stated that the vehicle spun out....

Mileage: 95,400

The 2016 Ford Explorer has a leaking water pump which Ford knows is an issue and has not issued a recall. The price of the pump is cheap but the labor is making this a $4000 maintenance cost.

The contact owns a 2016 Ford Explorer. The contact stated that upon the start of her vehicle, the air bag warning light was illuminated. The contact then took the vehicle to a dealer where they linked her failure to a customer satisfaction program; however, her vehicle was not included. The program ...

Mileage: 44,000

I have a 2016 ford explorer and like most of the other complaints on locked up steering. My explorer steering wheel has lock up with now warning lights and no codes. My ford dealership to get my vehicle in the mechanic bay had to call a tow truck. Luckily my vehicle was already at ford for other unr...

saludos. deseo reportar mi caso. tengo una guagua Ford Explorer 2016. tendiendo aprox. 4 años con ella. el Rack and Pinon de daña haciendo ruido fuerte. entiendo que es una falla de fabrica y deben incuirlo como re-call. gaste casi $3,000.00 para la reparacion. me encanta mi unidad y cumple con m...

The contact owns a 2016 Ford Explorer. The contact stated that the trim located around the front driver side windshield loosened and detached from the vehicle while driving at highway speeds. The contact took the vehicle to the dealer where they replaced the trim on the front driver side windshield ...

Mileage: 60,000

My wife has been reporting experiencing nausea, dizziness, sleepiness and headaches during and after her drive home from work throughout October/November 2021and into December 2021. Our vehicle was involved in a high speed collision on December 24, 2021 while traveling EB on I-90 at approximately M...

My wife has been reporting experiencing nausea, dizziness, sleepiness and headaches during and after her drive home from work throughout October/November 2021and into December 2021. Our vehicle was involved in a high speed collision on December 24, 2021 while traveling EB on I-90 at approximately M...

My vehicle have been leaking coolant which causes the engine to overheat. I had the same issue in 2020 and had it repaired, which cost a lot of money to repair. I have not driven the vehicle as much since the last leak. Now 2 years later, it's the same issue. I don't have money like that to continuo...

Air bag warning light fluctuates on/off at times. Connection pins under rear passenger seat appears to be the cause. No contact of pins

My rack and pinion steering column and power steering pump went out causing a hefty cost to replace and it is starting to fail again creating hazardous conditions while driving. I do believe there is a steering issue in these models. Also my power lift gate in the back closes without stopping auto...

My rack and pinion steering column and power steering pump went out causing a hefty cost to replace and it is starting to fail again creating hazardous conditions while driving. I do believe there is a steering issue in these models. Also my power lift gate in the back closes without stopping auto...

My rack and pinion steering column and power steering pump went out causing a hefty cost to replace and it is starting to fail again creating hazardous conditions while driving. I do believe there is a steering issue in these models. Also my power lift gate in the back closes without stopping auto...

3 weeks ago my vehicle has had an exhaust smell in the cabin, the car has been in the shop since. I started googling to see what the issue could potentially be and found your lawsuit. My vehicle is currently at Blake Utter Ford in Dennison TX getting diagnostics ran. My concern is my son and I have ...

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, there was an abnormally strong odor coming into the cabin of the vehicle. The contact stopped the vehicle and rolled the windows down. There was no warning light illuminated. The vehicle was taken to the deale...

Mileage: 98,000

On January 4, 2022, while driving my children to school at 55pmh, my steering rack failed. I was able to get the vehicle parked before the steering wheel completely froze up. Multiple messages showed up on the dashboard, including a steering failure message. The vehicle was towed to my local mech...

The contact owns a 2016 Ford Explorer. The contact stated that while his wife was starting the vehicle, the “Steering Assist Fault-Service Required” and “Service Advance Tract” and “Hill Start Assist Not Available” warning lights illuminated. The contact stated that the vehicle lost powe...

Mileage: 66,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at an unknown speed, the vehicle began to emit white smoke from the tailpipe. The vehicle was taken to a local mechanic where it was diagnosed with needing the head gasket replaced. The vehicle was not repaired. The contact stat...

Mileage: 54,000

Fuel pump fail

My wife was driving to work and the steering wheel just locked up on her and almost caused a serious accident out of nowhere

The contact owns a 2016 Ford Explorer equipt with Bridgestone Dueler Alenza Plus tires size P245/60/18 N/A, and DOT: RBVDRIM0916. The contact stated that while driving approximately 65 mph, a rotational noise was present coming from the front driver side of the vehicle. Upon inspection, it was disc...

Mileage: 41,000

The airbag light comes on due to the connectors in the wiring harness used for the airbag and seatbelt restraint system. When the light is on the airbags will not deploy, making this a safety related issue. Ford has a technical service bulletin Ford TSB 16-0001 showing the issue. This is not covere...

The airbag light comes on due to the connectors in the wiring harness used for the airbag and seatbelt restraint system. When the light is on the airbags will not deploy, making this a safety related issue. Ford has a technical service bulletin Ford TSB 16-0001 showing the issue. This is not covere...

The airbag light comes on due to the connectors in the wiring harness used for the airbag and seatbelt restraint system. When the light is on the airbags will not deploy, making this a safety related issue. Ford has a technical service bulletin Ford TSB 16-0001 showing the issue. This is not covere...

The contact owns a 2016 Ford Explorer. The contact stated that the side panels on the rear passenger’s and driver’s side doors were cracked. The contact indicated that the failed body parts were attached to the vehicle by glue. The dealer was notified of the failure and the contact was given an ...

Mileage: 50,000

The contact owns a 2016 Ford Explorer. The contact stated that the side panels on the rear passenger’s and driver’s side doors were cracked. The contact indicated that the failed body parts were attached to the vehicle by glue. The dealer was notified of the failure and the contact was given an ...

Mileage: 50,000

The contact owns a 2016 Ford Explorer. The contact indicated that the rear power-folding third-row passenger’s side and driver’s side seats would not properly fold down and remain secured. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufac...

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 70 MPH, the side panel on the passenger’s side detached from the vehicle. On another occasion, the plastic front pillar section on the passenger’s side suddenly detached from the vehicle. The contact indic...

Mileage: 47,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at 65 MPH, there was a loud snap sound and smoke came from the air vents. The contact rolled down the windows and pulled over while smoke was billowing from the vehicle. The vehicle was towed to an independent mechanic and ...

Mileage: 88,000

The contact owns a 2016 Ford Explorer. The contact stated that starting the vehicle, he noticed the airbag warning light illuminated and remained illuminated. The contact called the local dealer to schedule an appointment to have the vehicle inspected however, the dealer would not be able to inspect...

Mileage: 50,000

rear suspension issue, causes both rear tires to wear abnormally on outside edge. causes unstable handling. had the vehicle realighned twice, 4000 miles between alighnments. the vehicle has now worn out two sets of new back tires and continues to exhibit unstable handling.

The Power transfer unit is leaking fluid onto the exhaust and it caught on fire as I pulled into my driveway. I was able to extinguish the fire before any damage was done. There is also a nauseous odor in the cabin of the vehicle that makes me sick, burns my eyes every time I drive my vehicle. I wa...

There has not yet been an incident, however, the Ford dealer is not returning any calls or service schedule requests to have the RECALL repairs done, and I am concerned the problems may become worse to the point that there is an incident. Can NHTSA force Ford to get their dealers to prioritize recal...

Steering gear assembly completely failed, causing a total lock up of the steering wheel and loss of control. Happened at highway speeds, could barely pull off to side of road. Nearly crashed as there was no warning or indication of total steering loss. Ford dealer replacement cost of $3000. I was to...

When the SUV is warm there is a odor of something burning. Has been a couple of years now.

Hello, this is a issue with the heating and air conditioning. when i turn on the heat i have it set to anything about 75 degrees, the suv is blowing out cold air. and sometimes the AC turns on blowing air but the light for the AC is not turned on.

THE A PILLAR COVER HAVE DETACHED ON BOTH THE DRIVER AND PASSENGER SIDES. THE COVER THAT DETACHES WHILE DRIVING CAN CREATE A ROAD HAZARD FOR OTHER USERS, INCREASING THE RISK OF A CRASH. THIS ISSUE HAS NOT BEEN ADDRESSED BY THE MANUFACTURER. I HAVE OBSERVED SEVERAL VEHICLES OF THE SAME MAKE AND MODEL ...

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle constantly smelled of gasoline. The contact stated that the odor occurred when the vehicle was in motion but was stronger when the vehicle was idle. The vehicle was taken to an independent mechanic who was not able to properl...

Mileage: 90,000

I was driving down the highway at approximately 60mph when my steering wheel became extremely stiff and hard to turn. The vehicle became very hard to handle. The steering wheel ended up locking up completely and I had to have it towed to the dealership. After diagnostics it was determined that the e...

Using the FORD PASS ap, I have two recalls for my 2016 Ford Explorer Sport. Recall 21S22 for the roof rack trim detachment and 21N01 for high speed cooling fan motor relay. I use Miracle Ford in Gallatin, TN. They have made incident reports on two separate occasions for my car. First, they lost the ...

Using the FORD PASS ap, I have two recalls for my 2016 Ford Explorer Sport. Recall 21S22 for the roof rack trim detachment and 21N01 for high speed cooling fan motor relay. I use Miracle Ford in Gallatin, TN. They have made incident reports on two separate occasions for my car. First, they lost the ...

Transmission failure, not shifting consistently, multiple times would not shift out of second gear after down shifting during driving. This is dangerous when merging into higher speeds where acceleration is needed, such as on highway. Took Vehicle to Ford dealership twice while under power train war...

The contact owns a 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The contact stated that previously the air bag warning light was illuminated however, the warning light disappeared independently. The vehicle was taken to the local dealer where the diagnostic ...

Mileage: 80,000

About 2 weeks ago I heard a noise and from that point it sounded like my steering wheel was grinding. Steering is tight at slower speeds and it is making that same grinding noise. I took it to a dealership to get checked out and was told the steering gear had failed and that it needs to be repaired ...

The contact owns a 2016 Ford Explorer. The contact stated while making a turn, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The vehicle was taken to a local mechanic where it was diagnosed with needing the steering gear replaced. The vehicle was n...

Mileage: 55,000

Steering rack failure on 2016 and 17 Explorers at 55,000 mile, haven't had the vehicle in a month due to acquiring parts because there are so many of these parts failing and was told by ford they can't release the vehicle until its repaired because the steering could lock up and it is also a $3000.0...

When I turn right there is a popping noise. Sometimes the steering wheel gets stuck and I have to pull it hard to go back straight. It’s very scary, especially going around a curve.

My steering felt very out of control had to have car towed to dealer and they replaced rack and pinion there was internal damage to steering rack they had to replace it

Vehicle power stalled on acceleration after pulling onto lane of travel. Road traffic heavy in both directions. Vehicle would not shift beyond initial gear of automatic transmission. Available travel speed of 40-45 mph only. Wrench light/powertrain light came on. No prior warning lights. No prior op...

The vehicle surges when drive at low speeds, I have to keep my foot on the brake so it don't take off or hit something in front of me. About a month ago the surging almost made me hit a child in the roadway in front of my house. I am really uncomfortable driving the vehicle and don't feel its safe t...

The vehicle surges when drive at low speeds, I have to keep my foot on the brake so it don't take off or hit something in front of me. About a month ago the surging almost made me hit a child in the roadway in front of my house. I am really uncomfortable driving the vehicle and don't feel its safe t...

We purchased this vehicle through CarMax and there were several items that required repair/replacement. One of which is the front passenger seat belt. There is a small tear in the seat belt. We are told that it is too small for replacement. We have not been injured since the purchase of the vehicle,...

2016 Ford Explorer 3.5 Liter (non-turbo) front wheel drive, 52k miles. We noticed coolant puddling on the ground and took the car in to the dealer for an inspection. The dealer pressure tested the cooling system and confirmed the internal water pump is failing. This issue could lead to engine overhe...

2016 Ford Explorer 3.5 Liter (non-turbo) front wheel drive, automatic, 44k miles. Loss of power, vehicle jerked and stayed in one gear. We limped the car home and let it cool down. After the car cooled down, we went on small test drive and confirmed it was shifting erratically. We took the car to th...

Passenger side piller trim detachment this has been an issue on the 2013 thru 2015 models and was issued a recall. Same thing is happening on the 2016 model. Drivers side is also loose. Many 2016 models are having this same problem

On October 17, 2021 the steering system on my 2016 explorer completely shutdown. The ABS, Hill Assist and Service Advance Trac lights all went on. The steering wheel would not turn either way. Luckily, this incident occurred in a parking lot and no injury or damage happened. I had AAA tow the car to...

The contact owns a 2016 Ford Explorer. The contact’s wife stated while driving approximately 45 MPH, the steering wheel became difficult to turn. The contact stated that the steering assist and traction control warning lights were illuminated. The vehicle was taken to a local dealer where it was d...

Mileage: 84,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V316000 (Structure) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact s...

Driving at 20mph, going through a moderate turn and lost Power Steering. No warning lights, no noise, just total loss of Steering and I felt as if I couldn't overpower the steering until 2 seconds later I regained power steering. The same problem occurred at 10mph while coming to a stop. Once again ...

The driver seat advanced forward after hitting the preset button but did not stop. I was crushed between the steering wheel and the dash. There was only 3 inches between the seat and the dash for my knees. This is a major safety issue that caused bodily injury. It happened twice. I have video showin...

The contact owns a 2016 Ford Explorer. The contact stated while driving at an unknown speed, she started to smell exhaust fumes and the vehicle started to hesitate and became difficult to shift into other gears. The contact stated that there was no warning light illuminated. The contact took the veh...

Mileage: 67,800

The contact owns a 2016 Ford Explorer. The contact stated while driving 35 MPH, the contact noticed that the engine coolant temperature warning light was illuminated, and the vehicle started to shudder. The contact pulled the vehicle over to the side of the road and waited a few minutes before resta...

Mileage: 77,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 5 MPH and making a turn, he heard an abnormal banging sound coming from the steering wheel and the steering wheel locked up. There were no warning lights illuminated. The contact stated as he veered to the side of the road, he w...

Mileage: 58,000

Observed white smoke from exhaust, Took vehicle to for dealership, dealership said coolant was leaking into cylinder head and cylinder head was cracked. Car is 6 months and 1000 miles out of Ford Powertrain warranty. Ford TSB advisors I need a new engine. Looked at vehicle history report and discove...

Beginning of day; felt like I was in a major windstorm & in a constant battle with the car steering. Middle of day: Power Steering Fault light came on and feeling like I was in a major windstorm & in a constant battle with the car steering GETTING WORSE. End of the day: Then Power Steering Failu...

Complete loss of basic steering of the car while under operation.

The contact owns a 2016 Ford Explorer. The contact stated that while his son was driving 40 MPH, the power steering failed, and the steering wheel was stiff and difficult to steer. The vehicle was taken to the dealer and diagnosed with steering rack failure. The vehicle was not repaired. The manufac...

Mileage: 123,000

Air bag light came on and I took it to Vancouver Auto Group. Finding from diagnose electrical system include: RCM: B141B:13, checked oasis, TSB 16-0001 applies, checked behind second row seat and inspected connectors C3133 and C3133 and C3134, connectors have not yet been rerouted and replaced, reco...

The contact owns a 2016 Ford Explorer. The contact stated while driving 75 MPH, the windshield plastic trim piece detached from vehicle. There were no reported injuries. The vehicle was taken to the local dealer and the contact was informed that the plastic trim piece needed to be replaced. The vehi...

Mileage: 153,000

Exhaust leaks into cab under moderate to heavy acceleration with windows closed it is even worse when accelerating with the windows open

Component - passenger side rook rack rail cover. Safety of others - part flew off as I was driving vehicle between 55-60 mph. Not sure if it hit any other vehicles. Have not taken vehicle to dealer or other service center. Vehicle has not been inspected by any third party. The only symptom prior to...

Anytime I accelerate above 55-60mph my vehicle smells like it is burning. This smell consumes the cab area for a period of time. I have owned the vehicle for 1 year now and it has done this since the day I purchased it.

The contact owns a 2016 Ford Explorer. The contact stated that his wife was driving at an undisclosed speed, the rubber from the windshield was flapping and making noises, almost causing a collision. The contact inspected the windshield and saw that the front passenger’s and driver’s side rubber...

Mileage: 26,000

The tie rod on my 2016 Ford Explorer BROKE. Luckily my husband was just backing it out of our garage He heard a loud noise sounding like he had run over something metal and the car would not move. He got out to take a look and the right front wheel was turned completely sideways The dealership told...

Plastic drivers seat mounting components have failed causing drivers seat to rock back & forth. Concerned that remainder of seat mounting system will fail and I will go through the windshield during a hard brake stop or cause me to swerve and hit or kill someone else.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V316000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, tapping noises were heard coming from the roof of t...

Mileage: 20,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, excessive force was needed to steer the vehicle without warning. The contact then took the vehicle to an independent mechanic where they informed her that the electrical rack and pinion needed to be replaced, ...

Mileage: 48,000

On my 2016 Ford Explorer, the A Pillars on both the passenger and driver's side completely detached from the car while driving and flew back into the road while driving on the highway. The A pillars that detached could have easily hit another car/person and caused serious damage. My local Ford dea...

The contact owns a 2016 Ford Explorer. The contact stated while driving 70 MPH, the contact heard a knocking noise from the front driver’s side window. The contact pulled over to the side of the road and inspected the vehicle and noticed that the weatherstrip on the front driver’s side door was ...

Mileage: 58,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 70 MPH, the contact heard a knocking noise from the front driver’s side window. The contact pulled over to the side of the road and inspected the vehicle and noticed that the weatherstrip on the front driver’s side door was ...

Mileage: 58,000

The front pillar cover has blown off my 2016 Explorer 3 times in the 4 years I’ve owned the vehicle. Two of the 3 times this occurred, I was traveling in heavy traffic on a limited access highway causing a hazard for the other drivers. I don’t know where the piece landed or if it hit other vehi...

Ecoboost Base 76k miles had a steering rack failure . Over looking all other complaints, looks like I’m not the only one with the 2500$ bill . Ford dealership acknowledged that it was a very common issue and was easy to diagnosed . I was met with light flashing on dash then would disappear after I...

At approximately 102,000 miles, vehicle started making loud grinding noise when turning the steering wheel in either direction, very noticeable both inside and outside the vehicle, both when stopped and when driving. The steering wheel sticks in certain positions while driving, requiring extra forc...

Lost steering all at once could not turn wheel luckily i was in my drive way when it happened i paid yes ford 1600.00 dollars for a new rack and pinion on 8-13-21 was given a release date on part for 8-24-21 then 8-25-21 and now 9-3-21 this is an emergency order thru ford they was quick to take my ...

The contact owns a 2016 Ford Explorer. The contact stated that while operating the vehicle, the 2nd row seating air bag warning light was illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The f...

Mileage: 39,000

Power Steering Assist Failure indicator appeared on dashboard resulting in inability to steer car. Vehicle was towed to dealership and reprogramming was attempted with no success. Requires replacement of EPS steering.

EL RACK AN PINON YA FUE REMPLAZADO. ENTIENDO QUE ES MUY PREMATURO PARA REMPLARLO. ES UN FALLA DE FABRICA. TRANSLATION: "THE RACK AND PINION WAS REPLACED. TO MY UNDERSTANDING IS TOO PREMATURE TO BE REPLACED. IT SEEMS LIKE IS A MANUGACTURING DEFECT"

Extreme sulphur/rotten egg smell coming into the cabin. It also reeks of exhaust fumes that are making me nauseous and light headed. This comes out of the A/C and you can smell it when you exit the vehicle too.

Was driving on I-40 at approximately 75mph and vehicle lost all acceleration, wrench icon came on in dash. Pressed. Gas pedal to the floor, no acceleration. Had to pull over on side of road. Pulled over vehicle stared shaken. Cut off vehicle for about 1min. Tried to retest vehicle, vehicle did not w...

Was driving on I-40 at approximately 75mph and vehicle lost all acceleration, wrench icon came on in dash. Pressed. Gas pedal to the floor, no acceleration. Had to pull over on side of road. Pulled over vehicle stared shaken. Cut off vehicle for about 1min. Tried to retest vehicle, vehicle did not w...

Vehicle has a known airbag malfunction that is covered by a manufacturer published service bulletin. Ford and their Dealerships refuse to perform published safety service bulletin without charging for parts and labor. Ford and dealerships response to issue is that without the at owner cost repair ...

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 45 MPH, the power steering and power steering assist failed. The contact was able to drive the vehicle home, however, the steering was manual making it more difficult to maneuver the vehicle. The contact had n...

Mileage: 100,000

Over the last year or so, my 2016 Ford Explorer would suddenly out of nowhere say on the dashboard that there is a steering fault that needed to be serviced. The steering would be a little off but after turning the car on and off, it would reset and wouldn’t happen again for a week or two. I took...

Vehicle displays airbag warning light. Dealership diagnostic test determined there is a faulty connection to the 2nd-row inflatable seatbelt sensor. Ford issued a service bulletin to replace the wire harness pigtail connection. When the airbag light is illuminated due to this faulty connection, all ...

Vehicle displays airbag warning light. Dealership diagnostic test determined there is a faulty connection to the 2nd-row inflatable seatbelt sensor. Ford issued a service bulletin to replace the wire harness pigtail connection. When the airbag light is illuminated due to this faulty connection, all ...

NY CAR OVERHEATED AND SPILLED ALL THE COOLANT DUE TO THE ENGINE BLOCK HEATERS IT HAS. I TOOK IT FOR AN INSPECTION AND THEY TOLD ME THESE ARE VERY DANGEROUS AND NEED TO BE CHANGED ASAP, I CALLED THE DEALER AND THEY TOLD ME MY CAR DOES NOT HAVE THIS RECALL AND THEY WANT TO CHARGE ME WHEN CLEARLY IT I...

Vehicle started to feel heavy, and vibrate harder through the gas pedal and steering wheel. I took it to my local auto shop and the wheel bearing needs replaced.

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, there was an abnormal odor inside the vehicle. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was appr...

Mileage: 89,000

On approximately July 5th, I was driving on freeway at approximately 70mph. I approached a work zone and had to move to shoulder when I lost power steering. It continued to give me issues at higher speeds for the next 40 miles and it seemed to disappear for the next two weeks of city driving. I thou...

The system that failed is the seat belt buckle on the 40 seat (of the 60/40 second row seating). The clip inside the seatbelt broke while securing my child in the seat. This faulty belt buckle put my child's safety at risk. We could not travel, delaying our trip on the day we were to leave. If an ac...

Constant smell of exhaust inside the vehicle. Took it to dealer and they could not figure out issue.

It appears Ford had a prior recall for certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012 for a power steering failure. The recall was due to vehicles experiencing a loss of power steering assist and required extra steering effort at lower spee...

The contact owns a 2016 Ford Explorer. The contact stated that while operating the vehicle, the steering wheel was difficult to turn and would cease when turning in either direction. The vehicle was taken to the local dealer who diagnosed that the steering rack and pinion were faulty and needed to b...

Mileage: 46,000

The contact owns a 2016 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the electric power steering failed, and the steering wheel ceased. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the power steering rack and pinion ...

Mileage: 40,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, the vehicle lost power steering functionality and became difficult to steer. The contact also stated that the vehicle would start shaking abnormally whenever the brake pedal was depressed. There was no warning...

Mileage: 144,000

2016 Ford Explorer Sport. Roof rail recall may be the cause for extreme water damage that burned out the sunroof motor, drenched the interior carpet, interior roof material, navigation and charging docks do not work. Ford not acknowledging and states after diagnostic check I have to pay 2600 to repl...

Electronic steering assist seems to fail on rainy days. Starts like a sound grinding on the bottom like it needs lubrication. Afraid to drive this thing because of other owners comments regarding the steering assist causing accidents.

The Contact owns a 2016 Ford Explorer. The contact stated that while attempting to turn the steering wheel, the steering wheel was firm. The power steering assist warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was not provided a cause for the failure ...

Mileage: 62,000

While driving around a corner at a speed of 45 miles an hour the power steering quit working. The message on the instrument panel stated steering fault. I no longer had power steering and it was very hard to pull the vehicle over. I shut off the motor and then restarted the vehicle and i now had pow...

The contact owns a 2016 Ford Explorer. The contact received a recall notification for NHTSA Campaign number: 21V316000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

Steering locked up while driving, causing a dangerous situation, fortunalty it was at low speeds an no harm came of it. 61,000 miles on the vehicle, Failed rack and pinion steering, needed to be replaced. $2,500 .

I was driving down the highway into a turn and my power steering failed causing the SUV to want to recall into a straight pattern almost causing me to crash my truck into a barrier wall with my child inside. With the sudden ability to fight the wheel back into a turning position I was able to narrow...

The contact owns a 2016 Ford Explorer. The contact stated that while yielding to merge onto the highway, the vehicle would not accelerate above 3 mph, with the accelerator pedal depressed. The vehicle was taken to an independent mechanic and diagnosed with transmission failure. The independent mecha...

Mileage: 104,000

My airbags light comes on and stays on someone's and I looked it up in my owners manual and it says to get it checked immediately due to a malfunction with the [XXX] bags. My problem is when I called them the light had went back out. Everytime it comes on and stays on I'm nowhere near my dealer. ...

Driving on express way going 70 mph and vehicle dash started lighting up and beeping with a bunch of different things and lost power steering. It said “power steering fault” was in construction and it was extremely scary. Thankfully there was a dealership on the exit and they said it was the pow...

With less than 75k miles, the steering began to grind when turning. We had to get an entirely new rack and pinion unit replaced for over $2400. Thousands of 2016 Explorers have reported this problem but it is still not been deemed a recall. Recently, at 84K miles, the clutch on the AC compressor we...

With less than 75k miles, the steering began to grind when turning. We had to get an entirely new rack and pinion unit replaced for over $2400. Thousands of 2016 Explorers have reported this problem but it is still not been deemed a recall. Recently, at 84K miles, the clutch on the AC compressor we...

While driving at 55+mph both driver side and passenger side A-pillar windshield covers vibrate. Eventually the passenger side blew off during the drying cycle at a car wash. Thankfully it was contained and did not fly off on the road and cause an incident. There are more cases of this occurring o...

While driving at 55+mph both driver side and passenger side A-pillar windshield covers vibrate. Eventually the passenger side blew off during the drying cycle at a car wash. Thankfully it was contained and did not fly off on the road and cause an incident. There are more cases of this occurring o...

i have had NOTHING but issues with this vehicle and have made more calls to complain to ford with no help. as an example i complained for 2 years about this rattle and clunk in my transmission..finally i got the ford dealership in clarion, pa to believe me..here it was the torque converter..after 2 ...

The contact owned a 2016 Ford Explorer. The contact stated that while driving at 65 - 67 mph, the contact lost control of the vehicle when the rear driver side toe link fractured. The vehicle ended up in a ditch and crashed into several trees. The contact was transported to the hospital by ambulance...

Mileage: 91,000

I was driving my car and received a warning that the Power Steering System Failure. Within a few minutes, the power steering in the car went out. Had to have the vehicle towed to mechanic. The mechanic reported the code of C200D-49. 2 Ford Dealerships stated that they had never heard of any issue...

The electronic door clocks are continuously failing where the door cannot be opened in an emergent situation. On 6/24/20 the front driver door latch had to be replaced and on 03/21/21 the left rear door latch had to be replaced. Presently the right rear door latch is not operating and the vehicle ha...

First instance was in mid December 2020. While driving down the highway the power steering suddenly went out, showing errors "Steering Assist Fault, Service Required" , "Hill Start Assist Not Available" , and "Service AdvanceTrac". Pulled over and turned off the car for a few minutes, when restarted...

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle steering wheel failed when reversing out of the garage, the contact was unable to turn the steering wheel. The contact stated that the electrical service light illuminated. The vehicle was taken to an independent mechanic to ...

Mileage: 70,000

The trim to the lining of my window on the right side flew off on the highway

The electric power steering went out. On the way to get my 3 month old son from daycare, I was merging onto the highway next to a semi and a warning came on letting me know there was a steering issue. After picking my son up from daycare, I started my vehicle again and it said power steering failure...

Air bag light came on randomly one day, diagnostics indicated it was an issue with the wiring harness under the rear passenger second-row seating. This area is inaccessible so accidental disconnection is unlikely. I was told that the airbags will not deploy in the event of an accident when the air...

Driving down Interstate and steering started to get sticky. Steering wheel would grab, be difficult to turn, then release. Suddenly the 'traction control' light on the dashboard flashed and then within 2-3 minutes the 'Loss of Steering' dashboard message flashed and the steering wheel froze. Fortuna...

The rack and pinion steering had to be replaced in my 2016 Ford Explorer Limited. I had a difficult time controlling the steering and was fearful with my 4 kids in the car but made it home. I had it replaced and had to take a loan out to cover the $2500 price tag. The car has mainly highway miles...

The rack and pinion steering had to be replaced in my 2016 Ford Explorer Limited. I had a difficult time controlling the steering and was fearful with my 4 kids in the car but made it home. I had it replaced and had to take a loan out to cover the $2500 price tag. The car has mainly highway miles...

I have a 2016 Ford Explorer Limited. It has 109,000 miles, mostly highway miles on it. The rack and pinion steering needed to be replaced and it was a $2500 bill. It has happened in countless Ford Explorers from my research. This should be a recall bc it not only is a HUGE expense on cars that a...

The contact's girlfriend owns a 2016 Ford Explorer. The contact stated after placing groceries inside the vehicle, the contact heard a chime as the liftgate independently started closing, almost striking him on the head. The contact also stated while driving at various speeds, the vehicle would stal...

Mileage: 57,000

As I was driving in the highway the steer assist fault warning came on and the steering wheel locked. I was not able to turn the wheel without force. I pulled over and turned vehicle off to see if it was a malfunction, but the stabilitrack and steer assist light remained on and steering wheel was s...

The contact owns a 2016 Ford Explorer. The contact stated while driving at 10 MPH, various warning lights illuminated as the steering became difficult to maneuver. The vehicle collided with the curb and then stalled. The vehicle was restarted with all warning lights and audio warnings. The contact ...

Mileage: 80,000

The contact owns a 2016 Ford Explorer. The contact received a notification for NHTSA Campaign Number: 19V435000 (SUSPENSION) however, the part to do the recall repair was unavailable. The dealer was notified about the recall however, the contact was informed that the part was not yet available. The ...

Our Ford Explorer lost power in the rear gear position. It also had trouble shifting from certain gears to the next. We took it into the shop when we lost full reverse. The transmission transfer case had blew out a piece of the casing. This left a gaping hole in the case, exposing a gear in the tran...