2016 FORD EXPLORER Engine Problems

While driving the crankcase sensor malfunctioned and caused my vehicle to stall without warning, this is a safety issue because of you are driving at highway speeds this will prevent the vehicle from being controlled properly to get to the side of the road. This sensor does not give any engine codes suggesting that it needs replaced until it goes out completely. The check engine light did not come on until after the component failed. I ordered a new part directly through Ford and even they said "yes that part will go out without any warning at all and will shut the engine down completely". When this sensor went out, it also caused pressure to build up in the engine which in turn has led to several other components that now need to be replaced. I have a had a mechanic look at it, and it now requires a turbo intake hose and a new turbo because the pressure that was built up in the engine due to the crankcase sensor going out burst the turbo intake hose and prevented the turbo from working correctly. It's approximately $4,000 in repairs due to a $150 part going out.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 21V316000 (STRUCTURE), 24V031000 (STRUCTURE), and 25V347000 (STRUCTURE). However, the parts to do the recall repairs were not yet available. The contact stated that while the vehicle was parked, the contact became aware that rainwater was leaking inside the vehicle and standing water had accumulated on the carpet. The water was leaking from the front door, the roof near the dome light, and the glove compartment. The contact was unsure of where the water was entering the vehicle. The contact stated that there was a musty odor inside the vehicle. Most recently, while driving at an undisclosed speed, there was an abnormal burnt odor inside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact stated that the check engine warning light was constantly illuminated since the vehicle was purchased. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Coolant intrusion in the cylinder walls

Torque converter issue causes shuddered, can cause driver to unexpectedly adjust speed rapidly.

Good Morning, I’m reaching out in regards to my 2016 Ford Explorer. I’ve been trying to get the necessary recall repairs completed, but unfortunately, I’ve been unable to locate the required pillars for the repairs. I recently brought my vehicle back to the dealership, but was told that no work can be done until both parts are available. I was also advised to try sourcing one of the parts from another Ford dealership on my own, which I’ve had no luck with. To be honest, I’m feeling very overwhelmed. I purchased this vehicle used, back in September 2025, and since then, it has been one issue after another. I’ve already invested more into mechanical repairs than what I currently owe on the vehicle. I’m a [XXX], and this vehicle is our only mode of transportation. I’m growing increasingly concerned for our safety, especially knowing that the recall parts are critical and things could start to fall apart — literally — if they’re not addressed soon. With that said, I would greatly appreciate your help in exploring any other options available through Ford or the dealership. Some specific questions I have are: Is there any way for the dealership to help source the necessary parts through other Ford networks or escalate this to Ford corporate? Can you assist with a temporary vehicle solution while waiting on the parts (loaner or rental)? Would there be any way to explore trading in or transitioning into another vehicle, even with the current issues and financial position I’m in? I understand that supply issues happen, but I’m just trying to keep my kids and myself safe, and right now I’m feeling stuck. I would extremely appreciate any help or direction you can offer. Please feel free to call or email me directly. I look forward to hearing from you. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I’ve had it twice be an issue where the engine didn’t run quite right. The first time I took it to the mechanic it was determined the timing chain was bad and they also said this is a well known issue with the ecoboost engines in these explorers. Only about a year later after replacing that and the water pump I went to start the explorer and it wouldn’t start. Took it to the mechanic again and they found that the timing chain, again, had failed and this time it also caused damage to a piston rod. They said they were surprised it wasn’t catastrophic damage to the engine because of this. I’ve now had to spend literally thousands of dollars on this vehicle for timing chain related issues alone in just over 3 years of owning it. Searching online finds unending reports of similar issues to this as well as massive issues with the turbos and the cam phasers that also commonly are causing catastrophic engine failures despite routine preventative maintenance being performed. And the a pillar recall issue. I had it inspected December of 2024 and determined it needed them replaced. I was not given a time frame when that would be completed. I got a call over a month ago from the dealer saying to call them to schedule a repair. I did so and then was told that while I was on the list they still are unable to get any parts from Ford to repair this mandated recall and also cannot get a timeline on when said parts would be available. I’m almost six months past them saying it’s been ordered and still no idea when it’ll be repaired. And now a second recall was just announced for the b post coverings and I’m sure this will be just as bad. As many issues as this car is having I think Ford should have to pay for a lot more recalls than they have so far. I also had to have two other recalls fixed that the selling dealer didn’t address before selling to me.

Took the family SUV in for a standard oil change and 100k service to Ford dealership. Upon performing a coolant flush, the water pump began leaking. It was found that the internal water pump was leaking and needed to be replaced along with the primary timing chain and tensioner items. There were no warning lamps or indicators to let us know this was an issue. The dealer service center replaced the internal water pump, refilled system and test drove. It was re inspected and leak has been corrected. However, this cost us $4, 366.80 for an issue Ford knows is a reoccurring issue in this model of SUV and a huge hazard for families.

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle was idling rough while shifted into drive or reverse. The contact stated that the vehicle operated normally while moving. There was no warning light illuminated. The local dealer was not contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 20-2271; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 111,000.

Mileage: 111,000

The contact owns a 2016 Ford Explorer. The contact stated that water had entered the vehicle, and the inside of the windshield was freezing. There was an abnormal sound coming from the vehicle. The contact stated that the defrosted was inoperable. Additionally, the TPMS warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who blew out the tubes and replaced the water pump. The vehicle was repaired, but the failure recurred. The contact stated that after a rainstorm, water entered the vehicle from the sunroof. The vehicle was taken back to the dealer, where it was diagnosed that the sunroof track needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer referred the contact to the NHTSA Hotline. The approximate failure mileage was 77,000. VIN tool confirms parts not available.

Mileage: 77,000

Engine stalls out when accelerating, coolant is leaking into the motor. Got it checked out my mechanic, needs new engine due to improper manufacturing issue

Water pump

My vehicles wrench sign would turn on do a little jerk then I would lose power to my car. Showed malfunction to power train. Took it to mechanic said there was a Crack in the valve gasket and they fixed that and changed spark plugs. A month later car did the same thing. Has done it a total for 4 times very scary when on a high way and it does it and I have to pull over with traffic coming. Took it to another mechanic and he couldn't figure it out either because there are no codes but said he seem something similar and I needed to change all my coils. So I did that. Thousands of dollars later and no one can still figure out the problem. I don't know if it's some safety issue with the engine or transmission. But 3 certified mechanics can not figure out why my car continues to lose power.

2nd time in two years I have to fix the water pump

At around 50,000 miles the Turbo on the engine was leaking oil. Dealer replaced the turbo and kept the part. It needed to be replaced to avoid a catastrophic failure of the turbo which in turn could cause severe engine oil loss resulting in engine failure and oil contamination of the catalytic converters O2 sensors and possibly a car fire. There was no warning but was caught during a routine oil change. Unknown if the dealer reported it.

A engine getting hot light came on in our Explorer and we checked the coolant levels and most of the coolant had leaked out. We filled the coolant but the check engine light was still on.A mechanic did a thorough assessment and found 3 codes were being thrown. He discovered that the coolant was leaking into the combustion chamber. After much research online, we found that there was a class action lawsuit on other ecoboost Ford engines that had the same issue. Out particular Model was not included, but it was the same safety issue. The engine could become overheated and start on fire or the engine could fail and seize up while driving. We personally experienced a few times where the engine would hesitate and almost not go forward but we thought it was a spark plug issue. It was a little scary while driving in traffic and could have caused a rear end situation. We called Ford and they offered no solution. Case #CXH-02862684-P9D9B2

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic who diagnosed that oil from the turbo booster had leaked onto the catalytic converter and both the turbo booster and catalytic converter needed to be replaced. The vehicle was not yet repaired. The contact indicated that previously the power transfer off unit was faulty, causing the vehicle to suddenly lose accelerating power; and the front control arms and ball joints were replaced. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 85,000.

Mileage: 85,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, there was steam was coming from under the hood. There was an abnormal odor entering into the cabin of the vehicle. The check temperature warning light was illuminated. The contact attempted to refill the coolant; however, the failure reoccurred, and the vehicle was towed. The local dealer was contacted and advised the contact that the water pump might need to be replaced. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

The water pump failed vehicle only has around 105,225 miles on it. This has been a known issue with the 3.5L Twin turbo ecoboost. The water and coolant continuously coming out happens to be on the alternator which has caused it to short out and no longer be working properly. There has not been any kind of malfunction or warning lights for any of the issues and because of the way ford designed the water pump to be inside the motor working off the timing chain it turns into what the book lists at 14-15 hours to complete. The motor has to come out taken apart to replace the water pump and with that not just one but both timing chains have to be set again which adds additional hours for the repair and of course more money to take it to a ford shop to have it fixed the rough estimate which they said did not include the labor for the timing chains being set nor the price of any of the parts needed as I have already purchased them myself so only labor for the water pump (not including timing chains) is about $4,350.00 + tax of course but they said that would increase because of the labor for the timing chains that you have no option or choice regarding having to work on them or not because of the water pump. oh and none of that includes rental fees while repaired nor the price to get and replace the alternator and labor for that. so my guess would be somewhere around $6,000 give or take to fix this disaster and Ford does not care about their known failed design and flawed water pump issues and expect someone to be able to fork out that kind of money instead of trying to help fix there issue.

Water pump failure, like many others. Caused engine to overheat, lose AC. Issue caught before complete engine failure. INTERNAL WATER PUMP CAN GO OUT AT HIGHWAY SPEEDS CAUSING THE ENGINE TO SUDDENLY LOSE POWER AND SHUT DOWN SUDDENLY CAUSING THE POWER BRAKES AND POWER STEERING TO FAIL ALL AT ONCE AND LEAD TO LOSS OF VEHICLE CONTROL WHICH IN TRAFFIC COULD CAUSE A FATAL ACCIDENT WHILE THE DRIVER STRUGGLES TO MAINTAIN CONTROL WHILE ATTEMPTING TO MOVE TO THE ROADSIDE OR EMERGENCY LANE . WHILE FORD HAS KNOWN OF THIS FLAW IN THE ENGINE DESIGN FOR YEARS AND DID NOTHING TO RESOLVE THIS ISSUE.

The water pump failed on my way home from work. A light in my vehicle started blinking rapidly and a warning alarm started sounding in the vehicle cabin unexpectedly. My vehicle suddenly overheated in the middle of a busy intersection causing me to stop unexpectedly to assess the situation before proceeding to safety. I (middle aged female) had returned from a long trip with two toddlers 800 miles round trip which extended late into the night on remote stretches of road without assistance available for several miles only a few days earlier. Had this happened a few days earlier, during that trip, I would have been stranded with two toddlers, alone after dark in a remote location. An independent service center made the diagnosis and performed a repair. They stated I was lucky the leak did not enter my oil reservoir based on the location of the water pump, locking up the engine and leaving the car completely inoperable in said intersection. The location of the water pump, and the fact it failed around 100,0000 miles seemed premature for similiar vehicles and the design/placement of the water pump is significantly more difficult to troubleshoot and repair. The cost of the repair was ultimately $3825.69 plus an additional cost to procure a rental vehicle while for the week my vehicle was being repaired.

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and was not able to exceed 50 MPH. The contact stated that the check engine warning light had been illuminated for over 3 years. t uThe vehicle was taken to a dealer to be diagnosed and the contact was informed the engine needed to be replaced due to the rear turbo causing damages to the front turbo and the engine. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where it was determined that the turbos needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; however; the contact was informed that the vehicle was nonder recall and that the vehicle was out of warranty. The failure mileage was approximately 97,000.

Mileage: 97,000

The water pump failed causing all loss of antifreeze. After doing extensive research, this is a known issue and ford refuses to fix the issue. To fix the issue a large part of the engine has to be torn down to access the water pump.

The contact owns a 2016 Ford Explorer. The contact stated while attempting to start the vehicle, the vehicle sputtered with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and it was determined that coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted but the vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 137,000.

Mileage: 137,000

water pump failure at 60K miles on a 2016 ford explorer, this model has the most reported water pump failures on record. this is a 15 hour repair job at the dealer, and the same complaint litters the internet. The failure on my vehicle was confirmed by dealer, $4k to fix. Not to mention the mess in my driveway where the coolant expelled without notice. If I drive it, the engine will be damaged, and there goes my car. In 2020 NY and MI class action lawsuits over this issue were settled & closed WITH payment to plaintiffs, yet no recall. WHY? too expensive for Ford? We see safety recall on clips yet nothing on an admitted engine problem than causes stalling or engine damage while running? There's a class action in Canada. Ford is dodging a known defect. Please do something about this.

The power transfer unit is broken. Symptoms are vehicle shuddering, vehicle sounds like it is going to stall. This could cause a major accident at any moment.

My car has 84000 miles on it. The car recently over heated, I checked the coolant level, and it was low. I filled it to the required level and the warning went away. 2 weeks later it came back, I brought it to the mechanic and was told that the engine needs to be replaced. That it is recycling exhaust from the engine back through the coolant system and that cylinder 3 is misfiring. I spent over an hour on the phone with Ford who repeatedly stiff armed me on any sort of assistance with the issue or information on expected or estimated failure rates for these issues. The car is currently at the mechanic where I have an estimate with a $12,000 price tag on it. To make this worse, in October of last year I was driving down [XXX] and when I went to exit the highway, there was a loud clunk and the car revved up real high before it started to move. This put me and all the drivers exiting this very busy off ramp in danger. At 74,000 miles I needed a new transmission because that loud clunk was me losing actual gears in the transmission. That repair cost right around $10,000 and again, Ford does not care. There were no warning lights with this issue, it just happened and left me in a very precarious predicament at a very busy intersection. The transmission has since been replaced for roughly a $10,000 price tag and now I am looking at another $12,000. All I want is Ford to do what is right. I could have been killed in that intersection or my car could have caught on fire recently with the engine issue. The financial strain of having to do 2 major repairs on a car that is relatively new and only had 74,000 for the transmission and 84,000 for the engine is unbelievable and unacceptable. Through research I feel that this transmission issue should be covered under an extension of the Customer Satisfaction Program #20B27 or #20N07 as the transmission issue fits the descriptions nearly perfectly. Built "Ford Tough" is apparently just a sales pitch. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S

Vehicle: 2016 Ford Explorer Sport Mileage: 93,000 Complaint: I am reporting recurring turbocharger failures in my 2016 Ford Explorer Sport. The first failure occurred at 50,000 miles and was covered under warranty. The vehicle is now experiencing the same issue at 93,000 miles. Ford Customer Service has denied assistance, and a Ford dealership quoted a $5,500 repair cost. I believe this premature and repeated turbocharger failure suggests a possible design flaw in the 2016 Ford Explorer Sport's EcoBoost engine. This issue has caused significant financial hardship and raises safety concerns. Request: I urge the NHTSA to investigate potential design defects with the turbocharger system in 2016 Ford Explorer Sport models. I also request that the NHTSA review Ford's handling of customer complaints regarding this issue.

The contact owns a 2016 Ford Explorer. The contact stated that the check engine warning light was illuminated, and the vehicle was stalling because oil was leaking onto the crank case-control sensor. The contact changed the crank case-control sensor. The failure recurred and the vehicle was taken to the dealer where it was diagnosed with a front engine compartment, gasket leak. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 125,900.

Mileage: 125,900

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, the vehicle failed to properly accelerate. The contact stated that the failure was intermittent and mostly occurred while driving up an incline. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 137,000.

Mileage: 137,000

The at the engine is built the coolest is leaking into it. This causes the engine to seize while driving and is very dangerous. If you catch it early it’s an expensive fix if you catch it late it’s a new engine you’ll need/ there is no warning signs for it.

Driving on [XXX] when the engine began smoking (fogging) and I was unable to see. I stopped and could not go any further. Two cars nearly hit me. It took 10 minutes or longer for the car to cool down and the computer to allow me to move the vehicle 20' to get off the busiest street in Alabama. The car has 106,000 miles on it and the Ecoboost engine is blown. Ford refuses to do anything about it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 10 MPH, there was a burnt hydraulic fluid odor inside the vehicle when the vehicle shuddered and stalled. No warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed, and the engine mount was replaced. The failure recurred; however, there was a rotten, sulfur like odor coming from the vehicle. The vehicle was not taken to the dealer or repaired. The manufacturer was contacted. The failure mileage was unknown.

In August 2023, my vehicle began to make a popping noise and began to lose power when attempting to accelerate. It was diagnosed by the repair shop as a turbo going bad. I repaired the turbo. In December 2023, the check engine light came on. The repair shop indicated that the lifters and cam shafts were bad and caused scoring to the engine block, requiring the engine to be replaced. The repair shop asked if I had been changing the oil regularly. I indicated that I did change the oil per when the vehicle would notify me it was time. The repair shop noted that I changed the oil every 10k miles. Per the repair shop, not changing the oil regularly (because the Ford vehicle system designed to tell me when to change the oil) ultimately caused me to need to replace the turbo and the engine. All because the oil was not changed more frequently 3-5k miles per the repair shop. I've spent $15k in repair costs since August 2023 because I was relying on the Ford vehicle's notifications as to when it needed oil. The vehicle is not even worth this much blue book. For a 8.5 year old vehicle that has been well cared for, I do not think these parts should have failed and I think Ford should have set the timing for oil change notifications more frequently if this is what is needed by the engine to keep it in good repair. It literally indicates the % of time before the oil needs to be changed.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at undisclosed speeds, the steering wheel was making an abnormal grinding sound. The ABS, air bags, and check engine warning lights were illuminated. The contact called the local dealer and was informed that the parts were not available to repair the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 14,000.

Mileage: 14,000

The explorer started having issues with the heater not working when stopped. After some research it recommended that we check the coolant level. The coolant was low. Then we refilled it and then it happened again 3 weeks later and the coolant was low. This made us believe there was a coolant leak. After removing the bottom cover under the car it was saturated with coolant with drops coming from various areas on the passenger side. We took it to a mechanic and then transferred to a dealer and both confirmed it was the water pump. Ford negligently designed the water pump within the engine with the timing chain. If enough of the coolant mixes with oil it will cause the engine to seize and the car to shut off. I have two little kids that are in the car with me. This negligent placement can lead to cars seizing in unsafe areas. It was confirmed by a private mechanic and a ford dealer and there were no warning lights. Other than the heat not functioning properly there we no other signs or lights of water pump failure.

Subject: Urgent Vehicle Safety Complaint Regarding Defective Water Pump in Ford and Lincoln Vehicles I am writing to bring to your attention a critical safety concern affecting numerous Ford and Lincoln vehicles worldwide, specifically those equipped with Cyclone (Duratec) engines. The issue at hand revolves around a defective water pump, which has manifested in various models, including but not limited to: - Ford Edge - Ford Explorer - Ford Flex - Ford Fusion - Ford Taurus - Lincoln Continental - Lincoln MKT - Lincoln MKX Owners of these vehicles are experiencing a significant and alarming risk of stalling in traffic, posing a severe threat to both driver and passenger safety. The potential consequences, including the increased likelihood of accidents and fatalities, demand immediate attention and action from Ford Motor Company who has been sued multiple times and is avoiding to respond to the judgements against them trying to use any excuse not to pay. It is imperative to address this widespread concern promptly, as the safety and well-being of Ford and Lincoln vehicle owners are at stake. I urge your organization to conduct a thorough investigation into the defective water pump issue, implement a comprehensive recall, and provide a reliable solution to rectify the problem. Your commitment to prioritizing the safety of consumers is paramount, and I trust that Ford Motor Company will take swift and decisive action to remedy this situation. By addressing this issue promptly, you not only ensure the protection of current owners but also uphold the reputation of Ford and Lincoln in the automotive industry. It's impossible to say that it is a mere coincidence that thousands of Ford vehicles have the same defect with exactly the same engine and symptoms. Thank you for your immediate attention to this matter, and I anticipate a proactive response that prioritizes the safety and satisfaction of Ford and Lincoln vehicle owners.

The water pump failed causing coolant to leak into the oil pan causing my vehicle to die suddenly and without any warning lights or messages on a high speed, heavy traffic metropolitan interstate/highway (35W in Minneapolis). I was commuting home from work. It was completely dark. I was in the far left lane and had to quickly maneuver across 4 lanes to the right shoulder narrowly missing being slammed into by other cars before the vehicle completely died. I waited for a towing service in the dark while other vehicles including semis sped extremely close to my vehicle with only my hazards to warn them I was there. Vehicle was towed to a local repair shop and they confirmed the water pump failed and coolant leaked into the oil, ruining the engine. I've been researching online and am reading that this is a very common and known issue with lawsuits. My vehicle only had 132k miles. This issue put me in a dangerous, potentially life-threatening situation that could have caused harm to me and the many other drivers and their passengers on the highway - and it needs to be addressed and dealt with - for me and apparently the many others that have been affected by this manufacturers defect.

My engine sounded strange at startup in the mornings so I asked the ford dealer to look at it because Firestone could not find anything wrong with it and I had two recalls needing addressed. I took it to the dealership in diberville, MS first and scheduled the current recalls to be fixed. I was told my engine needs to be replaced because there is evidence of coolant in the cylinder head causing a random misfire but couldn’t tell me if that was it for sure without breaking down the engine to diagnosis properly. I bought an extended warranty policy incase there was an issue in the future. I was actually told by one dealer to “clear the code and trade it in immediately or wait till the engine blows up”. They didn’t even fix the recall because they had to order the parts… The same problem kept happening randomly this time with the engine light coming on and then going off while I am waiting parts to come in, it was a “cold start” type of engine sound when starting up first thing in the morning. I then took it to the dealership in Gulfport,ms and they said they thought they knew what the problem was and my extended warranty would cover it. Turns out they do not cover the block and that is what the mechanics said the issue was, because it is not a moving part and it seems to be a manufacturer quality of the block. Since it was not caused by moving part damage. How can I get this addressed by ford? I have seen that a similar engine from ford had a recall for this and my engine has the same block as that one. (2.0 ecoboost ford escape) I have the 2.3 ecoboost ford explorer. I also have knowledge of another explorer with the same issues and a total engine replacement through diberville MS dealership. My car still runs but the cylinder no longer builds or sustains the pressure for the engine to run properly causing a safety risk during operation.

Water pump went out and water and oil mixed started smoking and loss of power then engine just shut off now wont turn over

in 2021 my check engine light came on. My Vehicle was just 5 years old, but 14K miles out of the manufacture warranty. My Engine failed and I had pay out of pocket to get another one. It's all documented by my mechanic and in Ford's system. I know there is an investigation of a possible recall for the engine failures and FORD is saying one is not needed because all the engines were fixed under warranty. Well, mine was not. My vehicle hardly drove and had no power. I had to come out of the pocket $6,000 dollars and at the time Ford would not cover it or help in any way financially. I believe the #4 in the engine failed. Coming up with the money was very difficult and I am still paying the engine cost off on top of my car note.

Coolant (water) pump leak, leading to replacement or eventual failure. As the pump is located internally of the engine, the effort to repair is quite extensive. This is a known issue for this engine, with previous versions under a recall. The pump location was relocated externally of the engine in future designs, further evidence of the knowledge of the issue.

Water pump leaking and needs to be replaced. Can cause engine failure and lead to being stranded on highway. Multiple forums have people with the same issue. No warning lights have come on. I took the vehicle in for another issue and they pointed out the leak to me.

1. Component: Electronic throttle body 2. Our vehicle shut down (limp home mode) on the Interstate traveling at high speeds. We narrowly avoided catastrophic accident with other vehicles on the road. 3. The problem was confirmed at the dealership where it is currently being replaced at our expense of roughly $1,000.00 4. Only inspected by dealership (Crain ford little rock, ar) 5. No warning until the part failed. We received airbag light and service light during shut down on the interstate. I have called ford pleading with them for some assistance with this large bill, which is hard to deal with right before Christmas with 2 children. I was told that my VIN# was not effected even after ford posted a notice for 2016 ford explorers Electronic Throttle Body replacement. Ford customer service ended our call after stating that nothing can be done due to this not being a recall item yet. However I do have a 2016 Ford explorer that does have a ETB issue and I hope that my letter will help others before fatalities start adding up due to this unsafe part. I feel that we should have received a letter as soon as ford realized that my 2016 ford explorer could potentially have this issue. I realize that's not what large corporations practice especially when it would hurt profits, however we are dealing with human lives and families. I have included the ford campaign number for 2016 ford explorer ETB replacement for reference, I truly hope you are able to spare the lives of so many family's trusting safe passage in a 2016 ford explorer. campaign #16B32

My Explorer engine blew a head gasket while I was driving and I had to maneuver quite a bit to avoid having multiple accidents. I had it towed to a shop and they said the engine was bad and caused by a known problem with Ford Ecoboost engines.

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, the vehicle jerked and independently shut off while on the freeway. The contact stated that the accelerator pedal was depressed to the floorboard during the failure. The contact pulled to the side of the road and was able to restart the vehicle after 45 minutes. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the canister purge valve needed to be changed. The vehicle was repaired. After a several months, the failure had reoccurred. The vehicle was not diagnosed. The contact was informed that the failure could be due to a faulty throttle body. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 127,000.

Mileage: 127,000

Leaking coolant. Water pump failure.

Water pump failure, engine coolant leakage from water pump

Last night check engine light turned on. I called the dealer to get an appointment first thing next morning to get it checked. In next 2 minutes engine coolant over temperature sign turned on. i got scared and stopped the car immediately and got it towed to the dealer right away. got a call from the dealer saying that the engine blew up and needs to be replaced. to my question how this could be the case for the engine to blow up within 2 ninutes of the furst check engine sign turning on, i was told by the dealer representative that the engine damage was done before even warning lights got on. This is unacceptable and extremely dangerous! Car failed to provide proper warnings which caused very dangerous to the safety and ireversable damage to the car. Ford denied any liability although the car mileage is still under 50,000 miles. This is clearely Ford liability and very serious question of safety. This needs to be addressed on a very urgent basis. I am not even talking about the high quote of $12000 repair quote for the engine replacement that i have to face at the dealer for the defective vehicle manufactured by Ford! This is unacceptable!

The contact owns a 2016 Ford Explorer. The contact stated that while driving at 70 MPH, the vehicle accelerator pedal was stiff. The contact pulled over and noticed abnormal noises coming from the engine. No warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a defect in the motor. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to contact the NHTSA Hotline. The failure mileage was approximately 105,000.

Mileage: 105,000

My check engine light came on and began blinking. I had the car towed to a local shop to avoid any additional damage to the engine. The shop determined the car had significantly overheated due to a faulty water pump and the engine would have to be replaced. Leading up to this my check engine light never came on and the temperature gauge never spiked; there was no indication it was over heating. After being quoted $9k to replace the engine, I called the dealership looking for help. They are aware of the extensive issues I’ve had with my vehicle but were unable to help me because I’m over 100k miles (I opted for the extended service plan) and suggested I call the Ford Customer Service line in hopes they could assist. I was denied a claim due to my mileage and instructed to write a letter to the Ford Customer Relationship Center to escalate my case. I was told my Case would remain on file and I would be notified if a recall was issued at a later date. I asked if a recall was issued would I still have to be in possession of the vehicle to receive any monetary reimbursement, she advised that I would need to have my original receipt from the purchase of the vehicle AND the recall would have to specifically state that they would reimburse those who paid out of pocket to get their vehicles repaired. I am without a car until I figure out how to pay for the repairs or buy a new vehicle; I was not expecting my trade-in value to be $0 and Ford couldn’t care less.

November 1, 2022 my car went to the dealership because the check engine light came on. We had it towed to our local repair shop and they suggested it go to the dealership as it appeared that there was a crack leaking fluid into the engine. It was at that time I was notified that I was going to need a new engine and it was suggested that I go through Ford Motor Company for assistance to cover the replacement. They agreed to covering 60% of the repair. I waited until July for an engine to be available. I picked up my car on 7/16/23 and on 8/15/23 it was towed back to the dealership and determined that the new engine had failed. Another new engine ordered and we are still waiting to get my car back. Possibly it will be back next week.

2016 Ford Explorer V6 Ecoboost with only 63,000 miles, the water pump is leaking. This is a well known failure with hundreds if not thousands of complaints. The repair is extensive and costly for a $70 part that is known to fail. A water pump seal and/or rubber gasket failure will result in water leaking into the engine and the engine either going into limp mode or shutting down. The occupants of the vehicle can be put in an unsafe situation anytime there is an engine failure, for example, an engine failing in an intersection, or on a long drive in adverse weather in the middle of nowhere, or in the dark on an unlit highway. Ford is VERY AWARE of this problem and this water pump design should be on a recall list. I expect NHTSA to require Ford to fix this major problem. I haven't taken it to the shop as I know exactly what is wrong, and I want Ford to fix this problem before I am put in an unsafe situation. There were no warning signs other than the coolant under my vehicle, the vehicle heated up, and I had to add coolant. I was almost that victim with a catastrophic engine failure.

The contact owns a 2016 Ford Explorer. The contact stated that while at a complete stop, the vehicle was shifted into drive(D) and the brake pedal was released; however, the vehicle started shuddering and jerking significantly. Additionally, the contact stated that the vehicle hesitated to shift into the intended gear while driving. The contact stated that the failure had been recurring while driving. The check engine and the power train warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the insurance company later informed her of Ford Campaign Number: 20B27, which she related to the failure. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the Campaign. The manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 121,000.

Mileage: 121,000

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 70 MPH, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was towed to the dealer who determined that the water pump had failed and needed to be replaced. The vehicle was repaired. Approximately, a year and half later the failure reoccurred; however, the vehicle had not been repaired a second time. The manufacturer had not been made aware of the failure. The approximate failure mileage was 90,000.

Mileage: 90,000

Hello, I have a 2016 Ford Explorer Limited with VIN [XXX] . I have 90k miles on it and my water pump failed like it did for many many people for this model. This is a systemic issue at this point and I don't understand how there is not a recall for this issue with Ford. The cost to repair this issue is at more than $4k. This is a basic design issue that must be addressed by Ford. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

water pump blew up at 120k miles, motor locked up leaving me in the middle of the road

The contact owns a 2016 Ford Explorer. The contact stated while driving 2 MPH, the vehicle hesitated while accelerating and the engine was misfiring. The wrench warning light was illuminated. The vehicle had been diagnosed with transmission failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 108,000.

Mileage: 108,000

Water pump is leaking. Since it’s in the engine I can’t find any mechanic to work on it. The dealership will be Atleast 3k to replace a water pump.

3.5 Duratec 3.5 Water Pump has failed by leaking fluid. Fluid may have entered oil system. If this is not a design flaw, I don’t know what is. Just stupid!

The water pump failed. The engine overheated and the coolant leaked, causing the engine to overheat. This resulted in the vehicle stalling out in traffic which could have led to an accident. Also, the AC was not working properly which might have caused overheating of passengers. The problem has been diagnosed by an independent service mechanic, they are replacing the water pump, which is an extensive and expensive repair. They informed me that Ford Explorers in this year are known to have this common defect. The engine overheating alert came on while driving. But at this point, this damage was already done.

On 7/26/2023 the vehicle started a little rough in the morning. At start up the engine light came on. The vehicle was driving fine except for rough morning start. I took the vehicle to a Ford Dealer but was told I'd have to schedule appointment. At the time I was told that if the engine message wasn't flashing it wasn't too serious. After I left Ford I made a quick stop at Jiffy Lube just to get confirmation. They put the computer on the vehicle and spark plug #3 was misfiring and just needed a tune up. On 8/04/2023, a tune up was performed by a local mechanic. Vehicle seemed fine for the next day or two. On Monday 8/7/2023 the engine light came back on. The vehicle was taken back to mechanic on 8/8. The mechanic could not determine cause but believed it may be a fuel pump issue since the cold start seems to prompt engine light warning. I picked up the vehicle on 8/9/23, the mechanic told me to take it to a Ford dealer. On 8/10, I called Ford Dealership, they scheduled appointment for Monday 8/14/2023. Dealershiper called me and informed me I needed a new long block, fuel pump and pressure test. I did not approve the $15,000 repair. The dealership informed me coolant was leaking into engine.

Water pump failure

The contact owns a 2016 Ford Explorer. The contact stated there was an unknown fluid leaking underneath the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the internal water pump was leaking and that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 12,000.

Mileage: 12,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at approximately 50 MPH, there was a loud grinding sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 108,000.

Mileage: 108,000

The contact owns a 2016 Ford Explorer. The contact stated while cold starting the vehicle, the check engine warning light was illuminated. The contact stated that the vehicle seemed to be operating normally; however, the check engine warning light remained illuminated. The contact stated that after a week with the check engine light remaining illuminated, the vehicle was driven to a local dealer where it was diagnosed and determined that the long block needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to manufacturer Customer Satisfaction Program Number: 21N12 - Short Block Replacement After Coolant Intrusion (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 72,000.

Mileage: 72,000

Coolant, water pump, and timing chamber. Last year I had it replaced for $1,800 not knowing this is a common issue for the make and model. Never received any info concerning a recall about this issue or other recalled issues. In 1yr the water pump has malfunctioned again causing the engine to overheat and oil leakage.

The contact owns a 2016 Ford Explorer. The contact stated that while attempting to shift the gear shifter into park(P), the transmission failed to shift as needed. The contact stated that the transmission would only shift into reverse(R). An independent mechanic flipped an unknown switch, and the contact was able to drive her vehicle to her residence; however, when the contact attempted to shift the transmission into park(P), the transmission would only shift into reverse(R). The contact's son flipped the switch, and the contact was able to shift the transmission into park(P). Additionally, the check engine warning light illuminated intermittently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 152,000.

Mileage: 152,000

The waterpump of the vehicle causes excessive leaking which causes the vehicle to overheat.

I was driving my vehicle only a month after getting oil change and service. I was confident my vehicle was in good condition as it had passed the inspection. I suddenly noticed the temperature needle was rising. I immediately pulled over and asked for help and was told i needed water. My water pump was not working.

Coolant leaking, could be water pump issues? Also foul order inside vehicle. I just bought this so I don't know when these problems started. I have not taken it to a shop yet

Everytime my ac/heat is on it affects my engine as I’m driving. My speedometer fast jumps. As soon as I turn it off it seems to run better. I made a complaint a week ago about something going on with my fuel and fan running high speed. I have a foul smell in my car. I thought for awhile it was something outside but now I believe it’s coming from my car. It smells like fuel/rubber/sewer if that makes sense.

Mileage: 1,176,658

Took 2016 Ford Explorer in for an oil change. Was informed that there is an Engine Water Pump leak and needs replacement. There were no warning lights or notifications. Concerns are a malfunction of only vehicle available to me and my family.

My fuel evap pump check engine light keeps coming on. I’ve owned this vehicle since July 2022 and I have paid for the evap pump 3x’s. My fan constantly runs in the engine. My engine has a stutter when I press the gas. Ford absolutely dropped the ball with this vehicle. I have already paid thousands of dollars (water pump, evap pumps and more) please help on getting this car serviced. I still owe like 20k on this car. I cannot afford to keep getting it fixed. I have 121k miles on it.

Mileage: 117,658

Defective water pump. Water pump is leaking coolant , this could lead to engine damage. Repair is extremely costly.

This model has a defective water pump. When it goes the engine stops even if in the middle of a busy intersection.

Informed that the water pump on my 2016 Explorer is going out. This seems to be an ongoing problem that Ford is not addressing.

My Ford Explorer was idling roughly and unsafely hesitating in traffic. The check engine light came on. I had to drive it to the Ford Dealership to be evaluated. On the way to Bill Collins Ford in Louisville KY, my vehicle hesitated in traffic several times, and I feared that I would be hit by other vehicles. I was informed that it had a catastrophic engine failure. The head gasket was blown. The service manager informed me that replacing the head gasket would not resolve the issue due to the DESIGN FLAW with the engine. This design flaw that is inherent to this engine family has caused vehicles to unsafely hesitate in traffic and catch fire. There are currently no engines available due to the number of engines that are failing. My vehicle cannot be repaired at this time.

The water pump is located inside the motor to repair is over $3,000 just to simply change a water pump a leaking water pump will lead to a motor lock up from what could of been a $100 do it your self job turns into a $3000 job for a dealership or locked up motor and motor replacement or a crash

This is a known issue with the 2018 Explorer. A warning came on the dash with a wrench that says, see manual along with the airbag light. The vehicle lost all power, went into a safe mode and would only idle rough. The shop diagnosed this as a known issue with the throttle body malfunctioning. I called Ford and although there was a min extension done to the warranties for this car, it expired. This needs to be recalled. Had this of happened at interstate speed, myself and my entire family could have been severely injured or killed.

My touch screen isn’t working properly and I have brand new converters in there is smoke coming out of my tail pipes, also I have to jump my vehicle every time I want to go somewhere.

The contact owns a 2016 Ford Explorer. The contact stated that when the vehicle was taken to an independent mechanic for a routine oil change, he was made aware that there was coolant intrusion into the engine, and that the water pump, head gasket, and timing belt needed to be replaced. No warning lights were illuminated. The contact was advised to have the repairs completed at a local dealer. The contact made a local dealer aware of the failure; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.

Mileage: 75,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 20 MPH, a loud noise was heard coming from the engine compartment, and the vehicle then lost motive power while coming to a stop at a stop signal. The vehicle was able to restart; however, the failure reoccurred shortly afterwards, and the vehicle was unable to be restarted. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced; however, the part to do the repair was on backorder. The vehicle remained with the independent mechanic awaiting the parts for the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,000.

Mileage: 84,000

The contact owns a 2016 Ford Explorer. The contact stated that after starting the vehicle, the check engine warning light was illuminated. The contact used an ODB scanner and retrieved a fault code for a misfire in cylinder #1. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into the cylinder. The mechanic stated that either the engine or gasket needed to be replaced, and the contact was advised to have further diagnosis and repairs completed at a local dealer. The vehicle was not yet repaired. The manufacturer was made aware of the failure and advised to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

The heater stopped working but it seemed a benign problem-- until we had someone look at it. It was apparently leaking coolant due to a faulty design and water pump failure, and the mechanic told us the engine could have just seized up on the freeway putting us in danger. Ultimately cost over 3000$ and nearly 2 weeks to repair

Water pump, leaking coolant, ticking engine

Mileage: 117,658

2016 Ford Explorer. Wife was sitting in running vehicle, in line waiting to pick up our kids from school. Warning lights came on and engine sputtered out. Was checked by personal mechanic said coolant was empty but no leaks on ground at school. Said signs of past leakage. I filled with antifreeze and it ran fine with no visible leaks. @ months later i noticed reservoir low. Brought to ford for the luggage rack recall and had them check coolant issue and do oil change. Water Pump. We had only owned the car for six months. How many thousands of people need to have issues with the water pump failing before we get any help. For god sakes its becoming a meme. Ok another couple thousand after i just had the water pump on my lacrosse replaced. Kids can go without food again. At least we weren't traveling down the turnpike at 70 mph when it happened.

2nd failed/leaking water pump since purchasing the vehicle. The water pump was replaced on 9/30/20 at 121,948 and now at less than 100,000 additional miles on 2/9/23 (210,826) the water pump is leaking again. $3000+ is an expensive repair for a $154 part.

The water pump failed and dumped coolant into the oil and seized the engin

Purchased vehicle used in November 2022 that had been inspected by the dealer i bought it from. On January 20, 2022 I had routine and recommended service completed, along with multi-point inspection at local Ford dealer. All components tested ok and was told vehicle is in good condition. One of the recommended services I had performed was a coolant flush due to mileage of 105,500. I drove home approx. 18 miles from where I had it serviced. I did not notice a leak when i picked it up because the vehicle was brought out too me from the service bay and i got in the driver's seat and drove off. I didn't notice anything wrong until the next day (Saturday) when i noticed an oily spot on my driveway. I thought during the oil and filter change the day before that oil had spilled on the frame and had dripped down on the driveway while parked. I drove approx 5 miles to pick up pizza and back home. When i arrived back home there was a fast drip of coolant dripping under the vehicle. I sent video to service department, and even though it was a Saturday evening one of the Service Reps called me back. He said they'd come pick up the vehicle if needed, and it was probably just a loose fitting or hose. From Saturday afternoon until Monday morning the vehicle sat unused due to the leak. I drove the vehicle back to Ford Service on Monday morning and dropped off first thing. It did not overhead on the drive, but it was still leaking fluid when i parked it in the service lane. I was called around noon and told the water pump failed, in no part due to the coolant flush of course, and would have to be replaced at a cost of approx. $2,200 due to the engine having to be dropped to access. I had just spent $555 in routine and recommended service so this was an inconvenience to say the least. Was told by service that these water pumps usually fail around 150,000 miles and due to location the engine has to be dropped to repair the water pump causing huge labor charges.

Water pump failed at 80,000 miles and cause the car to stall mid intersection putting out life at risk. This is a known issue that should be recalled . Not to mention the repair is $4,000-$6,000 mostly labor to fix. Whole motor has to be taken out to replace the water pump.

Out of nowhere, my engine starting running hot and did not give me any warning. I had to take it to a local repair shop, where they stated that the air compressor quit working and blew the head gasket, resulting in a purchase of a new air compressor and a used engine. I have two daughters and our safety was put at risk because I had no indication that anything was low, I check the gauges all the time and nothing ever showed low. My car got really hot and when it was basically too late, a light came on to tell me that my car was hot. There were not messages or anything that came up prior to that. The problem has already been corrected, out of my own pocket. I can send in any paperwork needed to confirm there was a problem. The vehicle was not inspected by the manufacturer, police or insurance representative. The Ford Dealership would not be able to look at it until 3 to 4 weeks after it happening and I needed it seen right then.

Water pump failed.

The water pump has failed causing me to breakdown going down the road. The car has less than 100k miles and did not alert me to any kind of mechanical issue before hand.

Unknown system or components, smells like propane or exhaust odors inside the cab. Mostly when driving slow or at a full stop. It is a police interceptor suv with 65k miles. No warning lights or other symptoms appeared prior to odor. Odor gives me a headache/nausea.

The contact owns a 2016 Ford Explorer. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle intermittently started shuddering. The contact veered to the side of the road. The contact was able to drive the vehicle to the dealer at lower speeds. The vehicle was taken to the dealer where unknown repairs were completed; however, several weeks later, the contact noticed an abnormally strong burning odor inside the vehicle while driving. Additionally, the contact stated that upon parking the vehicle, she noticed that there was oil leaking onto the ground. The vehicle was taken back to the dealer where the rear main seal was replaced; however, the failure persisted. The vehicle was taken back to the dealer where the rear main seal was replaced a second time; however, the failure persisted. The vehicle was taken back to the dealer who contacted the manufacturer for assistance. The manufacturer sent out a field technician who diagnosed that the crankshaft had failed, and the small block or engine needed to be replaced. The vehicle was not repaired. The contact followed up with the manufacturer who informed her that they could not assist as the vehicle was out of warranty. The failure mileage was approximately 82,700.

Mileage: 82,700

It has a known problem of that the water pump leaks into engine and causes engine failure. It's all over the google. Today, car dealer called me and told me, I would be better replace the water pump before it fails. It is not failed yet, but they said they saw the symptom, which will cause fatality if I don't change it. And it will cost me not to die from that design failure. Is this not a matter for a car manufacturer to cover by recalling it? When I searched on google, there is a law suit going on, and many many forum of people who's having the exact same issue with multiple ford and lincoln model. Please help people on this matter...

The contact's father-in-law owns a 2016 Ford Explorer. The contact stated that an unknown fluid was leaking from the vehicle. There was no warning light illuminated. The contact took the vehicle to the dealer where it was discovered that the water pump was defective and needed to be replaced. The contact paid for the repair; however, soon after the repair, the failure returned. The vehicle was taken back to the dealer where it remained in their possession. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 56,000.

Mileage: 56,000

The water pump failed and is available for inspection. i was driving and my engine began smoking to the point of visibility loss and suffocating air fumes. I was forced onto an edge of the highway with a drastic drop into the road and had to evacuate my 5 and 2 year old daughters from their car seats. Had i not noticed the smoke im sure a fire would have put me and my kids at fatal risks. i had it taken to the dealer to check into the highspeed cooling fan. the service technician told me that he knew without checking that it was the water pump because ford knows that they have been faulty with issues up to catastrophic engine failure since their 2011 series ford explorer up to the current 2019 with the duratech 3.5 engine. it was inspected by the ford dealership. and i saw no warning or even problems prior that indicated an oncoming failure that could have endangered my kids or myself. After doign research, almost every ford explorer owner has had these issues and ford made a laughable fix to update our owners manual about the water pump. this disclosure should have been mentioned during the sale of the vehicle and had it been i would have chosen a different vehicle and manufacturing company all together. This has shown ford's negligence and complacency towards driver and consumer safety and they should have had the entire engine recalled. but thats appearantly to expensive. now i have a useless vehicle on my credit that i cant afford to fix because of their design issue and like many consumers i feel like ford owes it to us to fix these and offer a lifetime warranty for the water pumps. do your job correctly and with integrity and you wont have to fix so many problems.

Water pump failure, leaking antifreeze all over my brand new concrete

During inspection the dealership noted that the water pump was leaking coolant into the engine and must be replaced before catastrophic failure profit failure. The cost of the replacement is an excess of $3000

Complete engine replacement recommended by Ford dealership. Vehicle had the Water Pump and Timing Chain replaced early 2022, has been running good since replacement but out of no where check engine light came on and started running sluggish. Had it towed to Ford and explained the engine is not building compression and recommended new engine. Since purchasing the vehicle brand new had several people we know also had to replace water pump but because of the design was $4000 to replace, find it strange with all the recalls on this vehicle that the water pump isn’t included in the recalls. After hearing from other mechanics the compression could’ve been caused by coolant leak (water pump) into the head gaskets. Basically one problem causing other problems but Ford not admitting any issues but redesigned the engine after 2016, sounds fishy to me.

Air bag dashboard light turned in January 2022 until now part is back order. Secondly over heating problems at 60 mph on July 16, 2022 I was told it was the cooling fans and was fixed and didn’t fixed the problem now I was told is the active grilled shutters malfunctioning

You can smell a sickly metal burning smell in the cabin when accelerating to get onto a freeway.

Water pumps failing with less than 50,000 miles causing coolant leakage and overheating

Check engine light came on low engine oil pressure light come on made loud knocking noise regular maintenance 147k miles vehicle is at mechanic shop estimate total $1500-$2500 to fix do not have money for repairs

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The manufacturer was contacted and referred the contact to the NHTSA for assistance. The contact related the failure to NHTSA Campaign Number: 20V692000 (Power Train). The failure mileage was approximately 180.000.

Mileage: 180,000

On 6/16/22 my vehicle was put in the shop for overheating. It was a water pump leak. It is a timing chain run water pump. The water pump is located in the engine. It was a very expensive repair. Due to the amount of labor this took to fix I was out of a vehicle for almost a month. I paid for the repair. Less that a week after I got it back my AC stopped working. Back to the shop it went. More money later... Mechanic explained to us that the water pump is located on top of the compressor. When it leaked it got all over everything destroying it. Now I must get a new compressor. No telling what else it ruined under there. This is a huge problem with this year model of Ford. Matter of fact in Canada it has already been recalled. Why is this problem not getting recalled in the US? Many people have gone after Ford with no luck and one judge threw of the case.

Water pump broken. Causing engine to overheat. Please recall

2016 Ford Explorer water pump malfunction. Car runs hot and could cause engine failure.

A leak developed due to a faulty water pump. When I first noticed the leak in my garage I took the truck to a mechanic who told me there was evidence the leak had been going on for some time and that he could not do the repair due to the embedded location of the pump. After some research I see this is a big issue with explorers (especially 2016 models) and that the leak can mix with the engine oil causing permanent damage. I took this to Ford to be repaired at a cost of over $3K. Not sure how long I was driving with this leaking and what damage was done to the engine. This has been a known issue with many Ford vehicles and should be a recall

The Duratec V6 engine in many models of Ford including Explorer 2011-2019 has a major design flaw in that the water pump is INSIDE the engine and fails frequently and abruptly. When it fails, the coolant immediately floods the engine and mixes with motor oil and the engine seizes immediately it could be in traffic in an intersection or anywhere. This should have been recalled. There is a class action already for this issue in Canada, same engine and manufacturer, moving thru the courts and certified as a class action there. The US seems to be behind. The NTSB should pressure Ford to recall all of these and repair them with a water pump assembly which is stronger. In my case, on a routine service visit to the dealer I was told that I had the beginning of a coolant leak on my 2016 Ford Explorer Limited, with only 65K miles on it. They required me to bring it back another day for diagnosis then shocked me by saying the water pump is about to fail and should be replaced but because of this design the entire engine must be removed in order to replace it. They also said it is a common failure and can recur. The repair costs $4000 almost all labor to replace a $200 water pump. But the problem is it can be replaced and within a month fail again with consequences of being stalled in traffic or the middle of an intersection. It is well documented online. They changed their design to correct the problem starting after 2019. A useful description of the issue is at: https://www.vehiclehistory.com/articles/all-about-the-ford-explorer-water-pump-recalls but there has been no recall in the US.

The contact owns a 2016 Ford Explorer. The contact stated while driving 40 MPH, the accelerator pedal was depressed and the vehicle started jerking and sputtering. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission had failed. The vehicle was towed to the transmission specialist where it was diagnosed that the transmission needed to be rebuilt. The vehicle was repaired; however, the failure reoccurred a year later. The vehicle was taken back to the transmission specialist where the torque converter was replaced; however, the failure persisted. The contact stated the vehicle was shifting hard while driving and was jerking upon acceleration. The vehicle was taken to an independent mechanic where the engine mounts were replaced twice. The vehicle was repaired; however, the failure persisted. The contact became aware of Ford Technical Service Bulletin Number: 20-2271, which he associated with the torque converter failure. The independent mechanic informed the contact that the vibration caused by the torque converter failure was damaging the engine mounts, causing the engine mounts to be repaired often. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 45,000.

Mileage: 45,000

1) Engine consuming coolant - 102,000 miles 2) Gauge Temperature should be by default in the dashboard computer. This is not the case in the 2016 Ford Explorer. Complain: Consumers can not detect on time if the engine is overheating, because the gauge temperature is not visible on the dashboard. If you change setting to monitor any other component of the car - ex: tire pressure, others...the gauge temperature disappear from the screen.

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 35 MPH, the vehicle was vibrating while the brake pedal was depressed. The contact stated that on several occasions while driving the vehicle stalled without warning. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the water pump was leaking causing a mixture of the engine oil and coolant. The contact was also notified of a front axle failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,000.

Mileage: 109,000

The contact owns a 2016 Ford Explorer. The contact stated that the water pump was recently replaced. The contact stated that while driving approximately 60 MPH, the engine seized. The vehicle was coasted off the roadway. The vehicle was towed to the dealer and diagnosed with engine failure. The contact was informed that the main bearing had caused damage to the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 76,000.

Mileage: 76,000

While driving approximately 70mph on the highway, the vehicle check engine light came on and the engine began shutting down with the over temp light on. We had to coast over 2 lanes to safely get out of traffic. Upon pulling over I noticed there was no coolant in the reservoir so i pulled the engine oil dip stick and could see evidence of coolant in the oil. After having the vehicle towed back home, I pulled the valve cover and could see the water pump shaft seal had failed and leaked coolant into the oil and the sprocket on the water pump shaft has been ground down. The vehicle has not been inspected by anyone other than myself but I do have pictures of the damage. There were no warning lamps prior to the incident and the oil was just changed 4 weeks ago with no signs of coolant in the oil.

Failure of water pump which is known to cause failure of engine because of where the water pump is located (inside of engine). There have been many cases reported that there is none or limited warning when it fails and cases have resulted in engine failure. When engine failure occurs, the car shuts down and can leave individuals stranded and in harm's way. In my case, thank God, my husband noticed a couple of drops of fluid on the garage floor. As of yet, we have not been notified of engine failure as it is in the dealer getting fixed. I am not sure why no one has addressed this issue with Ford. There was a lawsuit pending and it was dismissed in the US based on the fact that the plantiffs could not prove Ford knew this when building the engine (Canada just approved a recall on this same issue). However, Ford should be held responsible now that they now. Ford has NEVER notified individuals who have this type of engine (with the water pump inside the engine) of the risk of this problem. Even if it does not warrant a recall, Ford still should be notifying individuals of the hazard of the water pump failure which could easily cause engine failure. Please do something about this.

Indicator light indicating power train issues came on after a few days of delayed shifting and slipping between gears. As well as thunking when putting the car in reverse. The car would not accelerate at all and was not safe to drive. I had it towed to the mechanic who consulted with a ford engine specialist. The specialist said the codes and symptoms lead to needing the torque converter fixed. That is when I consulted the recall for my exact vehicle. I had the vehicle towed to the Ford dealer. Ford is not agreeing to repair the recall. They have only agreed to fixing the valve body for $903.00. I would like my recall repair.

The contact owns a 2016 Ford Explorer. The contact stated that while his son was driving at an undisclosed speed, the vehicle overheated. The vehicle was taken to the dealer and diagnosed that the water pump and power transfer unit (PTU) needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

Mileage: 85,000

My car is a 2016 and I am having issues with my water pump. A 2000 dollar fix. This seems to be common with this year. I pay 500 a month and now this. It only has 85000 miles.

I have a 2016 Ford Explorer that the water pump keeps failing. In September 2020, I had to pay nearly $1500 to replace the water pump because it was leaking coolant which made the engine to overheat. Now, since October/November of 2021, the coolant begin to leak again which cause the engine to overheat. I took it to the mechanic who confirmed it appears to be the water pump. This is the second time filing a complaint with NHTSA. The first complaint was in January 2022, but I hace yet to receive any response. This appears to be a constant issue and I don't have the funds to continue paying for Ford's defect. How can I get ford to rectify this issue and how to get reimbursement for the repair already completed.

I was driving along in town and heard a real loud pop sound and the car jerked. The front started smoking heavily. I get off to the nearest parking lot and fluids had spewed underneath and there was a small fire from this that went out. I had two children both in child restraints that had to be removed from the vehicle, thankfully my husband was with me. It was towed to two repair shops whom both stated the PTU had exploded and broke the transmission as well. I tried to get assistance through Ford and have hit a dead end. It is at the local dealership where they claim the ptu exploded, broke transmission and cracked the engine block resulting in close to $14,000 dollars needed in repairs. This vehicle was running completely fine, no lights had been displaying on the dash. Consumer stated dealer is blaming the defects on a tread pattern on 1 tire(not size).

Mileage: 84,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle was shaking. The vehicle was taken to the dealer where it was diagnosed that the transmission and engine mounts were damaged and needed to be replaced. The dealer replaced the transmission and engine mounts; however, the failure recurred. The dealer was made aware of the failure but informed the contact that a recall for the transmission had expired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 77,235.

Mileage: 77,235

There is a VERY STRONG sulfur odor emiting into the cabin without an engine warning light. Tested for error codes and inspected by Ken Towery in Louisville and the seriviceperson couldn't detect the source of the odor. The defect appeared at 98458. The smell causes me to gag and feel light headed. Please advise.

When my Explorer was in for routine service on Friday, 3/11, it was explained to me by my authorized Ford dealership's service department that my water pump was leaking and that it was a risk to continue driving the vehicle, since engine failure was possible as fluid mixed into the oil. I agreed to allow them to do the work. I was quoted a price of $3300+ given 12 hours of labor for a water pump placed inside Ford's cyclone-style engine (Duratec). I was also assured that Ford had upgraded the pump and that the new one would likely not leak so prematurely. My vehicle has been dealer serviced since I purchased it in July of 2016 and only has 53k miles on it. I have been in touch with Ford directly, hoping to hold them responsible for the repairs. I initiated a case with Ford on Saturday, 3/12 and at present, I am still waiting to hear from them.

The 2016 Ford Explorer has a leaking water pump which Ford knows is an issue and has not issued a recall. The price of the pump is cheap but the labor is making this a $4000 maintenance cost.

My wife has been reporting experiencing nausea, dizziness, sleepiness and headaches during and after her drive home from work throughout October/November 2021and into December 2021. Our vehicle was involved in a high speed collision on December 24, 2021 while traveling EB on I-90 at approximately MP 101. I was driving at the time. It was at about 3:29pm. I couldn't quite recall what had happened and I was disoriented and confused for some time after the collision though I hadn't hit my head. Everyone else in the car had fallen asleep despite being well rested and it being the middle of the afternoon. My symptoms and condition were the same as oxygen deprivation. I believe exhaust has been getting into the cabin of our vehicle and causing my wife's symptoms and caused the accident. The vehicle is totalled.

My vehicle have been leaking coolant which causes the engine to overheat. I had the same issue in 2020 and had it repaired, which cost a lot of money to repair. I have not driven the vehicle as much since the last leak. Now 2 years later, it's the same issue. I don't have money like that to continuously repair a defect Ford has on it vehicles. Now I'm afraid to even drive my vehicle not knowing what might happen.

The contact owns a 2016 Ford Explorer. The contact stated while driving at an unknown speed, the vehicle began to emit white smoke from the tailpipe. The vehicle was taken to a local mechanic where it was diagnosed with needing the head gasket replaced. The vehicle was not repaired. The contact stated that the check engine warning light was illuminated. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 54,000.

Mileage: 54,000

Using the FORD PASS ap, I have two recalls for my 2016 Ford Explorer Sport. Recall 21S22 for the roof rack trim detachment and 21N01 for high speed cooling fan motor relay. I use Miracle Ford in Gallatin, TN. They have made incident reports on two separate occasions for my car. First, they lost the report in July and then the manager, Robert, brought me back in for a second report. I keep getting text messages that my service is complete, but it hasn't been completed. They haven't called me to bring my car back in for repair and I get the run around every time I call. I've attempted to reach supervisor and Robert, the manager, with no success. I'm starting to get worried!

The vehicle surges when drive at low speeds, I have to keep my foot on the brake so it don't take off or hit something in front of me. About a month ago the surging almost made me hit a child in the roadway in front of my house. I am really uncomfortable driving the vehicle and don't feel its safe to drive due to this problem. Ford dealership is not giving any info on what tis problem could be. I found several problems on here related to this issue.

2016 Ford Explorer 3.5 Liter (non-turbo) front wheel drive, 52k miles. We noticed coolant puddling on the ground and took the car in to the dealer for an inspection. The dealer pressure tested the cooling system and confirmed the internal water pump is failing. This issue could lead to engine overheating and engine shutdown at any given time, causing unknown safety issues. Dealer quoted $3,400 to repair.

Observed white smoke from exhaust, Took vehicle to for dealership, dealership said coolant was leaking into cylinder head and cylinder head was cracked. Car is 6 months and 1000 miles out of Ford Powertrain warranty. Ford TSB advisors I need a new engine. Looked at vehicle history report and discovered numerous other mechanical issues with the engine including a transmission replacement and turbo replacement all under 50 k miles on vehicle.

Anytime I accelerate above 55-60mph my vehicle smells like it is burning. This smell consumes the cab area for a period of time. I have owned the vehicle for 1 year now and it has done this since the day I purchased it.

With less than 75k miles, the steering began to grind when turning. We had to get an entirely new rack and pinion unit replaced for over $2400. Thousands of 2016 Explorers have reported this problem but it is still not been deemed a recall. Recently, at 84K miles, the clutch on the AC compressor went out causing a $720 bill for a new compressor. We have also just found out the water pump is now bad and appears to be defective. In fact there was a class action lawsuit in 2020 regarding these defective pumps but this wonderful government we pay exorbitant taxes to, threw the case out on technicalities. Absolutely shameful.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE HAVING A ROUTINE OIL CHANGE AT WALDORF FORD (2440 CRAIN HWY, WALDORF, MD 20601, (888) 709-3528) THE TECHNICIAN INFORMED THE CONTACT THAT THE ENGINE BLOCK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A FEW DAYS LATER A BYSTANDER INFORMED THE CONTACT THAT THERE WAS WATER IN THE PASSENGER'S SIDE REAR BRAKE LAMP AND THAT THE BRAKE LAMP FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V605000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Mileage: 85,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A STRONG ODOR COMING INTO THE CABIN OF THE VEHICLE CAUSING THE CONTACT AND HER HUSBAND TO BECOME LIGHTHEADED. WHEN THE CONTACT RETURNED TO HER RESIDENCE SHE CHECKED UNDER THE HOOD AND SMELLED AN ABNORMALLY STRONG ODOR COMING FROM UNDERNEATH THE ENGINE. THE CONTACT STATED THE ODOR SMELLED LIKE SULFUR AND ROTTEN EGGS. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER BALISE FORD (1979 BOSTON RD, WILBRAHAM, MA 01095) TO HAVE THE VEHICLE DIAGNOSED HOWEVER, THE DEALER WAS UNABLE TO FIND THE CAUSE OF THE ODOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE WATER PUMP LEAKED FLUID WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO STEVENS FORD OF MILFORD (717 BRIDGEPORT AVE, MILFORD, CT 06460) WHERE SHE WAS INFORMED THAT THE VEHICLE NEEDED A NEW WATER PUMP. THE CONTACT DECLINED THE REPAIR. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE HAD THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

Mileage: 78,000

VEHICLE STARTED TO MISFIRE AS I WAS DRIVING. IT WOULD GET WORSE EVERY TIME I WAS IDLE AT STOP LIGHTS. HAD TO PULL OVER TO ASSESS THE SITUATION AND I SHORTLY SCHEDULED A SERVICE APPOINTMENT WITH A FORD DEALERSHIP. FORD TECHS SAID IT WAS THE SPARK PLUGS AND COILS. HAD ALL 6 SPARK PLUGS & COILS REPLACED BUT THE ISSUE CONTINUED. STILL NO RESOLUTION AS OF TODAY. VEHICLE ONLY HAS 47K MILES.

Mileage: 47,000

I'M EXPERIENCING LIMP MODE. WHILE DRIVING AT ANY SPEED THE TRUCK LOSES POWER AND CUTS BACK ALMOST LIKE I PUT IT IN PARK WHILE DRIVING. THE WRENCH AND ENGINE LIGHTS ARE ON.

Mileage: 128,000

I PURCHASED A 2016 EXPLORER LIMITED FROM A FORD DEALER AND NOTICED IT WAS LOW ON COOLANT, WAS TOLD IT WOULD BE FILLED AND OF COURSE IT WASN'T, I FILLED IT MYSELF. A WEEK LATER IT WAS LOW AGAIN, TOOK IT TO A CHEVY DEALER AND WAS TOLD THE WATER PUMP IS LEAKING. I CONTACTED THE SELLING DEALER AND LEFT A VOICEMAIL AND NO ONE RETURNED MY CALL. I CALLED BACK A COUPLE WEEKS LATER AND WAS TOLD IT ISN'T COVERED UNDER THEIR 30 DAY/1000 MILE WARRANTY. I CONTACTED FORD AND WAS TOLD NO ASSISTANCE BECAUSE I'M NOT THE ORIGINAL OWNER, SHOULD THAT MATTER WITH 69500 MILES??? I WAS TOLD TO CALL A LOCAL DEALER MAYBE THEY CAN HELP ME. THE WATER PUMP ON THIS VEHICLE IS MOUNTED INTERNALLY AND DRIVEN BY THE TIMING CHAIN AND COST ABOUT 1500.00 TO REPLACE. SO FAR AFTER A USED PURCHASE I'LL HAVE $25,000 INTO A VEHICLE THEY MAY TURN INTO A BRICK. I HAVE BOUGHT AND LEASED SEVERAL NEW FORD VEHICLES AND THIS IS HOW THEY TREAT CUSTOMERS, INCLUDING HAVING RETIRED FAMILY MEMBERS.

Mileage: 69,500

THE VEHICLE WITHOUT WARNING , JUST SHUTS OFF. EVEN WHILE GOING 65 MPH ON A HIGHWAY. IF YOUR LUCKY, YOU CAN COAST OFF THE HIGHWAY BEFORE YOU ARE HIT . FORD REFUSED TO FIX EVEN THOUGH UNDER WARRANTY. SO I HAD TO SELL IT SO I WOULDN'T BE KILLED. HUNDREDS IF NOT THOUSANDS HAVE COMPLAINED ABOUT THE SAME THING.

Mileage: 68,000

WHEN ACCELERATING AN ODOR LIKE BURNT HAIR OR ELECTRICAL ENTERS THE CABIN. FORD DID PERFORM RECALL WORK BUT THE ODOR STILL ENTERS THE CABIN.

Mileage: 69,360

MY WATER PUMP HAS GONE OUT AND APPARENTLY THIS HAS NOT BEEN THE ONLY ONE.

Mileage: 76,600

WITHIN 10 DAYS OF BUYING IT BRAND NEW I'VE HAD ELECTRICAL PROBLEMS. REPLACED BACK UP SCREEN WITHIN THOSE 10 DAYS EVEN THOUGH THEY DIDN'T FIND ANYTHING WRONG. STILL CONTINUES. MULTIPLE ISSUES WITH THE POWER TRAIN. NOW I'VE BEEN OUT OF A CAR FOR 2 WEEKS BECAUSE I MIGHT NEED A NEW TRANSMISSION AT 65,000 NO LONGER UNDER WARRANTY. HOW CAN I PAY $38,000 AND IT GOES BAD INSTANTLY? NO HELP FROM FORD OR DEALER. MY GEARS ARE STALLING AND NOT SHIFTING CORRECTLY OR PICKING UP SPEED. I DRIVE LIKE AN OLD LADY AND TAKE CARE OF THIS CAR LIKE IT'S BRAND NEW. I WILL NEVER BUY A FORD AGAIN AND WILL TELL ANYONE WHO WILL LISTEN NOT TO DO THE SAME.

Mileage: 66,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED INSIDE HIS GARAGE WHEN HE STARTED TO SMELL A HEAVY EXHAUST ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO DORSCH FORD LINCOLN KIA (2641 EATON RD, GREEN BAY, WI 54311, (920) 469-3000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED COST ME $3,000 TO FIX BY CONSUMER'S MECHANIC. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.*DT*JB

Mileage: 107,000

I HAVE A 2016 FORD EXPLORER WITH 94,000 MILES. WE NOTICED THAT THE AC WAS BLOWING HOT AIR SO WE TOOK THE CAR IN FOR A REPAIR ON 9/8/2020. THE DEALERSHIP CALLED US BACK TO INFORM US THAT THE WATER PUMP HAD FAILED WHICH CAUSED ANTIFREEZE TO LEAK INTO AND ON THE AC COMPRESSOR CAUSING IT TO FAIL. WE WERE QUOTED A PRICE OF $2600.00 FOR THE REPAIR THE WATER PUMP. I WAS ALSO TOLD THAT MANY POLICE CRUISERS WITH THE SAME MOTOR ARE HAVING THE SAME ISSUE. FORD RECOMMENDS THAT THE WATER PUMP BE REPLACED AT 150000 MILES' THE MILES ON THE SUV ARE HIGHWAY MILES.

Mileage: 94,000

I OWN A 2016 FORD EXPLORER WHICH HAS 78,146 MILES AND WHILE DRIVING THE ENGINE LIGHT CAME ON AND THE VEHICLE STALLED WITHOUT WARNING. I HAD TO PUT MY CAR IN NEUTRAL AND COAST TO THE SIDE OF THE ROAD WITH MY CHILDREN IN THE CAR. I JUST PURCHASED THIS VEHICLE FROM EVERETT FORD IN BENTON, ARKANSAS LESS THAN A YEAR AGO AND HAVE HAD NORMAL ROUTINE MAINTENANCE COMPLETED ACCORDING THE THE OWNERS MANUAL. AFTER HAVING A MECHANIC TAKE A LOOK IT IS A RESULT OF A FAULTY WATER PUMP IN WHICH I WAS QUOTED $2500-$3500 FOR A REPLACEMENT IN ADDITION THE ENGINE WOULD BE SEVERAL THOUSAND. THE PROBLEM IS THAT THE WATER PUMP IS INSIDE THE ENGINE AND SO WHEN THE WATER PUMP FAILS IT DESTROYS THE ENGINE WITHOUT WARNING BY MIXING THE COOLANT WITH THE ENGINE OIL. AFTER LOOKING INTO THIS FURTHER THE DEALERSHIP AND THE MANUFACTURER WERE AWARE OF THIS MECHANICAL DEFECT AND THE THOUSANDS OF CUSTOMERS THAT WERE AFFECTED BUT CONTINUE TO ADVERTISE 'BUILT FORD TOUGH'TO DRIVE SALES AND DID NOT WARN CUSTOMERS OR MAKE THEM AWARE. THIS IS A SAFETY CONCERN FOR ALL OWNERS OF THE FORD DURATEC V6 ENGINE AND THERE SHOULD BE A FORCED RECALL BY THE NATIONAL HIGHWAY SAFETY ADMINISTRATION. DO NOT WAIT FOR THERE TO BE DEATHS FROM THIS MECHANICAL DEFECT BEFORE TAKING ACTION. FORD SHOULD TAKE RESPONSIBILITY. I AM A LOYAL CUSTOMER OF FORD BUT WILL BE GETTING RID OF MY VEHICLE AND MAKING SURE ALL FORD OWNERS ARE AWARE AND YOU CANNOT TRUST FORD WHEN THEY ARE AWARE OF A SAFETY RELATED MECHANICAL FAILURE AND THEY ARE NOT TAKING RESPONSIBILITY OR EVEN NOTIFYING ITS LOYAL CUSTOMERS!

Mileage: 78,146

THIS TRUCK HAS HAD ISSUES SINCE I BOUGHT IT LIKE 5 MONTHS AGO FROM CARMAX WITHIN THAT TIME I REALLY ONLY HAD IT A MONTH REST OF TIME IT HAS BEEN IN THE SHOP I BOUGHT WITH 26K MILES FROM CARMAX ALREADY HAD REBUILT ENGINE BREAKS ROADERS STILL HAVE ENGINE ISSUES NOW TODAY BELT BROKE AND NEEDS TO BE TOWED I SHOULD NOT HAVE TO HAVE DO MANY ISSUES WITH A NEW TRUCK NOT MENTION IF YOU DO NOT SHUT THE TRUNK HARD IT WILL DRAIN THE BATTERY SINCE IT KEEPS THE LIGHTS ON IN THE TRUCK ALREADY HAD TO REPLACE THE BATTERY. THIS TRUCK HAS BEEN A LEMON SINCE DAY ONE AND SHOULD HAVE NEVER BEEN SOLD I FEEL THIS TRUCK IS NOT RELIABLE AND UNSAFE AT TIMES. NOT WORTH THE 26000 I PAID FOR IT. PLUS THE SENSORS GO OFF FOR NO REASON AND NOTHING IS AROUND.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 35 MPH, THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT RECENTLY WHILE DRIVING AT 75 MPH, WHEN SHE HEARD AN ABNORMAL NOISE AND "TRANSMISSION NOT IN PARK" WARNING MESSAGE WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MADISON FORD LOCATED AT 2895 S. SEMINOLE TRAIL, MADISON, VA 22727, (540) 948-6806, WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

HELLO TODAY AFTER DRIVING MY 2016 FORD EXPLORER ONLY DOWN THE STREET TO THE STORE IT WAS FINE I PULLED BACK UP AT MY HOUSE AND IT WAS FINE I UNLOADED MY TODDLER AND TOOK HIM INSIDE AND THEN WENT BACK AND TURNED MY SUV BACK ON TO BACK IT INTO MY DRIVEWAY AND IT MADE A REALLY LOUD HUMMING SOUND LIKE A VACUUM OR A HIGH SPEED FAN IT DIDN'T SLOW IT DIDN'T STOP IT ONLY STAYED LOUD I THEN LEFT IT PARKED ON THE STREET AND IT CONTINUED TO MAKE THE SOUND ITS BEEN 2 HOURS AND ITS STILL GOING STRONG NO KEY IN THE IGNITION OR NOTHING AND ITS STILL NO MY HUSBAND IS PULLING FUSES OUT TRYING TO GET IT TO STOP.

Mileage: 57,000

VEHICLE EMITS A STRONG EXHAUST / SULFUR SMELL WHEN ACCELERATING OR PLACING A LOAD ON THE ENGINE SUCH AS USING A/C OR DRIVING UPHILL.

Mileage: 27,500

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT UPON STARTUP, THE ENGINE RUMBLED AND VIBRATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT AT VARIOUS SPEEDS ON SEVERAL OCCASIONS, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE TAIL PIPE ALSO EMITTED AN EXCESSIVE AMOUNT OF SMOKE WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THREE INDEPENDENT MECHANICS TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN HEAD GASKET LEAK, A ND ALSO THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

Mileage: 91,000

AT SLOW SPEEDS 20 MPH AND LESS THERE IS SIGNIFICANT NOISE WHEN DRIVING OVER BUMPS OR TRANSITIONS. AT VERY SLOW SPEEDS LESS THAN 5 MPH AND TURNING STEERING WHEEL THE STEERING WILL GET STUCK OR HESITATE AND MAKE A CLUNKING OR POPPING SOUND. SEEMS TO BE STABILIZER BAR RELATED. ITS PROGRESSIVELY GETTING WORSE. I ALSO HAVE AN ENGINE SURGING ISSUE AT SLOWER SPEEDS OF 30 MPH OR LESS.

Mileage: 107,000

THE VEHICLE BEGAN TO OVERHEAT WHEN DRIVING AT AN INCLINE. AS SOON AS THE VEHICLE WAS LEVEL THERE WERE NO OVERHEATING ISSUES. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS ADVISED THAT THE VEHICLE WAS OVERHEATING DUE TO THE GRILL SHUTTERS BEING STUCK CLOSED AND AS A RESULT THE TRANSMISSION WAS FAILING AND NEEDED A PARTIAL REBUILD. THE VEHICLE WAS STILL ELIGIBLE FOR CERTAIN REPAIRS UNDER THE WARRANTY, MILEAGE 58,120, SO FORD COVERED THE PARTIAL TRANSMISSION REBUILD AS THEY DETERMINED WAS FIT. THE GRILL SHUTTERS MALFUNCTIONING AND BEING STUCK CLOSED WERE NOT COVERED UNDER WARRANTY BUT THE MALFUNCTION WAS A MAJOR CONTRIBUTING FACTOR TO THE TRANSMISSION FAILURE AND OVERHEATING OF THE VEHICLE. REPAIRS WERE COMPLETED IN MAY 2019. IN NOVEMBER 2019 AND APPROX. 2K MILES OUT OF WARRANTY AND JUST SLIGHTLY 2K MORE MILES SINCE THE TRANSMISSION REBUILD AND GRILL SHUTTER REPLACEMENT, THE VEHICLE BEGAN TO OVERHEAT AGAIN. THE OVERHEATING WOULD OCCUR CONSISTENTLY WHEN SITTING IDLE OR IN MOTION ON STREETS AND ON HIGHWAYS. THE VEHICLE WAS TAKEN TO THE FORD DEALERSHIP AGAIN FOR DIAGNOSIS. IT WAS DETERMINED THAT THE HEAD GASKET WAS BLOWN WHICH WAS CAUSING THE VEHICLE TO OVERHEAT. FORD ADVISED THAT DUE TO THE GRILL SHUTTERS BEING STUCK CLOSED THAT ULTIMATELY WAS THE CAUSE OF THE DAMAGE TO THE ENGINE AND THE HEAD GASKET BEING BLOWN. THE MALFUNCTIONING GRILL SHUTTERS ARE A MAJOR ISSUE THAT SHOULD BE FIXED ON FORDS BEHALF SO THAT ADDITIONAL ENGINE DAMAGE DOESN'T OCCUR. FORD IS NOW NOT COVERING THE HEAD GASKET BEING BLOWN/OVERALL ENGINE DAMAGE EVEN THOUGH THIS WAS ULTIMATELY CAUSED BY THE MALFUNCTIONING GRILL SHUTTERS. THE VEHICLE IS NOT DRIVABLE WITHOUT OVERHEATING AND THE OVERHEATING COULD CAUSE A FIRE WHICH COULD BE EXTREMELY DANGEROUS AND IN SOME CASES, FATAL.

Mileage: 58,120

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 45 MPH, THE VEHICLE, JERKED, LOST POWER, AND CAME TO A COMPLETE STOP. THE FAILURES OCCURRED WITHOUT WARNING. THE CONTACT NOTICED AN ODOR COMING FROM THE REAR OF THE VEHICLE. THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL, BUT IT FAILED TO ENGAGE. A BYSTANDER HELPED THE CONTACT PUSH THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO BYERLY FORD (4041 DIXIE HWY, LOUISVILLE, KY 40216, (502) 448-1661) WHERE IT WAS DIAGNOSED THAT THE TURBO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

Mileage: 67,000

WHILE I WAS DRIVING ON THE HIGHWAY GOING NO MORE 70MPH, WHEN THE ENGINE STARTED TO MAKE A WHINING NOISE AND THE TRUCK STARTED BUCKING. THEN THE TRUCK STOPPED ABRUPTLY AS IF SOMEONE HIT THE BRAKE THEN A LOUD POP NOISE. ONCE WE PULLED TO THE SHOULDER, SMOKE CAME THROUGH THE VENT AND FROM UNDER THE HOOD. WITHIN 15 SECOND FIRE SPARKS WAS SHOOTING FROM THE BOTTOM OF THE TRUCK THEN BY THE NEXT 10 SECOND FIRE STARTED SHOOTING FROM UNDER THE HOOD. THE ENTIRE FRONT OF THE TRUCK WAS ENGULFED. NO WARNING, NO CHECK ENGINE LIGHT, NOTHING. I HAVE ALWAYS HAD MY REGULAR MAINTENANCE DONE. LAST ONE DONE 10/2019. NOW I'M OUT OF A VEHICLE WITH NO WARNING FROM FORD. I'VE ONLY HAD THIS TRUCK 9 MONTHS WHICH I PURCHASED WITH AN EXTENDED WARRANTY IN MARCH 2019.

Mileage: 115,000

MY 2016 FORD EXPLORER SPORT DURING ACCELERATION SMELLS BAD FROM EXHAUST FUMES THAT ENTERING THE CAR. TOOK THE CAR TO THE DEALERSHIP AND ALL THE REPAIRS THAT WERE DONE ARE NOT HELPFUL CONTACT FORD MOTOR COMPANY WHICH DIDN'T HELP EITHER. AT THIS POINT DONT KNOW WHAT TO DO.

Mileage: 52,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHEN THE CLIMATE CONTROL SYSTEM WAS ACTIVATED, AN ABNORMAL FUEL ODOR WAS DETECTED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHRIS AUFFENBERG FORD (5840 MO-100, WASHINGTON, MO 63090, (800) 264-5110) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER, HOWEVER, CONFIRMED THE PRESENCE OF THE ODOR. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: 70044 (EXHAUST ODOR IN VEHICLE). THE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT RELAY NUMBERS 14 AND 11 IN THE FUSE BOX WERE MELTED AND A BROWN COLOR. THE VEHICLE WAS TAKEN TO VILLAGE FORD (23535 MICHIGAN AVE, DEARBORN, MI 48124, (313) 565-3900) WHERE IT WAS CURRENTLY AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. *MP*JB

Mileage: 75,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT TOOK THE VEHICLE TO HERRING FORD (820 MEMORIAL BLVD, PICAYUNE, MS 39466, (601) 798-8682) FOR AN UNKNOWN RECALL REPAIR REGARDING THE RUBBER GASKET ON THE REAR OF THE VEHICLE. THE CONTACT ALSO DETECTED A CARBON MONOXIDE ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

PURCHASED EXPLORER 2 OLD, USED. VEHICLE HAS RAN GREAT. CHECK ENGINE LIGHT CAR ON. DIAGNOSED OF 3 CYLINDER MISFIRE. PURCHASED NEW PLUGS AND COILS AS CAR NOW HAS 80K ON IT. CAR RAN BETTER FOR A WEEK AS IT WAS STARTING REALLY ROUGH. CHECK ENGINE LIGHT NEVER WENT AWAY. TOOK VEHICLE TO THE LOCAL GARAGE AND THEY DIAGNOSED THERE IS A BLOWN HEAD GASKET. GARAGED STATED THEY DO NOT DO THAT KIND OF WORK, BUT GARAGE TOLD ME THIS IS THE 3RD EXPLORER-ECOBOOST HE HAS SEEN IN THE PAST 8 MONTHS WITH THIS ISSUE. HE SAID HAS TO BE A KNOW ISSUE TO FORD. CALLED FORD DEALERSHIP. THEY SAID THERE IS NO RECALL AND THE BOOK PRICE ON THIS JOB IS $4600. I LOST A HEAD GASKET ONCE, ON A 15 YEAR OLD CAR THAT OVERHEATED SEVERAL TIMES. THIS CAR IS MY WIFES; AND NEVER OVERHEATED. FORD TOLD ME IF I COMPLETED JOB NOW THAT I WOULD NOT BE REIMBURSED BY A RECALL, WHICH I HIGHLY DOUBT BUT THAT IS WHAT I WAS TOLD. I JUST WANT TO GO ON RECORD THAT WE BABY OUR CAR, KEEP UP WITH OIL CHANGES AND WANT TO MAKE SURE FORD IS NOT GETTING AWAY WITH PASSING ENGINEERING ISSUES OFF TO THEIR CUSTOMERS. ADAM

Mileage: 82,000

THE ACCELERATOR BECOMES UNRESPONSIVE AND MY VEHICLE'S RPM DROPS, REGARDLESS IF I AM PRESSING ON THE GAS PEDAL. MOST NOTABLY OCCURS WHEN DRIVING ON THE FREEWAY, BUT HAS HAPPENED DRIVING WITHIN CITY LIMITS. I HAVE TO PRESS DOWN ON THE GAS PEDAL AND WAIT FOR THE VEHICLE TO EVENTUALLY PICK UP SPEED OR SHIFT GEAR TO NEUTRAL TO DRIVE TO BE ABLE TO ACCELERATE WHEN PRESSING ON GAS PEDAL. THIS IS A SAFETY CONCERN DUE TO THE VEHICLE GOING LIMP MODE, ESPECIALLY ON A FREEWAY. THIS HAPPENS APPROXIMATELY 2-3 TIMES IN A 1 HOUR DRIVING PERIOD. THE LAST TIME THIS HAPPENED THE VEHICLE WRENCH LIGHT WHEN ON AND MY VEHICLE WAS JOLTING WHEN I PRESSED ON THE GAS PEDAL. WHEN I TOOK IT TO THE DEALERSHIP THE WRENCH LIGHT WENT AWAY. IT IS CURRENTLY BEING SEEN BY A TECHNICIAN; HOWEVER, THE TECHNICIAN IS HAVING A HARD TIME DUPLICATING THIS PROBLEM. THIS PROBLEM IS INTERMITTENT. I TRIED TO TAKE IT TO ANOTHER DEALERSHIP PREVIOUSLY FOR THE SAME ISSUE, HOWEVER THEY TURNED ME DOWN DUE TO IT BEING AN INTERMITTENT ISSUE.

Mileage: 43,600

WAS DRIVING DOWN 95 @ 65 MPH WHEN ALL OF A SUDDEN, THE CAR JERKED AND LOST ALL POWER. WRENCH LIGHT, CHECK ENGINE, AND AIRBAG LIGHT ALL CAME ON. NO POWER. NO GAS, LIMP MODE. CODE READER DETERMINED THROTTLE BODY ISSUE. LOOKED ONLINE, APPEARS TO BE KNOWN ISSUE IGNORED BY FORD. I COULD HAVE BEEN KILLED

Mileage: 47,000

FORD EXPLOER 2016 AT LOW SPEED EXCELARATOR STICK AND ENGINE REVES UP TRANSMISSION IN DRIVE. MUST PUT TRANSMISSION IN NUTRAL TO STOP AUTO FROM MOVING FWD. HAPPENED 3 TIMES SEPERATE DAYS. HAD TO PUT TRANSMISSION IN NUTURAL TO GET AUTO UNDER CONTROL.

Mileage: 385,387

ABOUT TWO MONTHS AGO MY CAR STARTED SHUTTERING AND WAS VERY JUMPY. I TOOK IT INTO THE DEALERSHIP AND THEY HAD TO REBUILD THE ENTIRE TRANSMISSION. TWO WEEKS AFTER THAT, WHILE DRIVING ON THE HIGHWAY, MY A/C STOPING BLOWING OUT COLD AIR AND WAS ONLY BLOWING OUT HOT AIR. TOOK IT BACK TO THE DEALERSHIP AND THE SAID THE AIR COMPRESSOR SEIZED, AND THEY HADD TO REPLACE THAT ALONG WITH ALL THE LINES THAT GOES TO IT. TWO WEEKS AFTER THAT,, I STARTED TO NOTICE MY CAR WOULD SHUDDER WHEN IN REVERSE. TOOK IT INTO THE DEALERSHIP, AND THEY TOLD ME 'INTERNAL ENGINE FAILURE'. WHEN I READ THE DIAGNOSTIC REPORT (BECAUSE THE SERVICE REP WOULDN'T EXPLAIN IT TO ME)...IT STATED THAT THERE WAS COOLANT FOUND IN ONE OF THE CYLINDERS IN THE ENGINE....MEANING MY COOLANT WAS LEAKING INTO THE ENGINE. IF I CONTINUE TO DRIVE IT, MY VEHICLE WILL OVERHEAT.

Mileage: 63,300

THE FACTORY BATTERY RUPTURED AND SPEWED BATTERY ACID IN ENGINE COMPARTMENT.

Mileage: 54,561

REQUIRED A NEW TRANSMISSION. REPORTED INITIAL PROBLEM AT 58,000 MILES THE DEALER COULD NOT FIND A PROBLEM WHILE CAR WAS STILL UNDER WARRANTY. CAR WAS EXPERIENCING A HESITATION DURING ACCELERATION. AT 80,000 MILES THE TRANSMISSION HAD TO BE REPLACE (OUT OF WARRANTY). REQUIRE NEW BATTERY AND CABLES AFTER BATTER "EXPLODED" CORRODING THE BATTERY CABLES. (68,000 MILES). REQUIRED A NEW WATER PUMP AT 86,000 MILES.

Mileage: 80,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT TOOK THE VEHICLE TO STAR DODGE CHRYSLER JEEP RAM (5101 S 1ST ST, ABILENE, TX 79605, (325) 698-2222) TO HAVE THE VLA EMISSION COMPUTER UPDATE COMPLETED. AFTER A FEW DAYS, THE VEHICLE BEGAN TO EXHIBIT A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE VEHICLE DOWNSHIFTED ON ITS OWN SUDDENLY, ESPECIALLY WHILE DRIVING UPHILL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS AFFECTED BY THE VLA EMISSION UPDATE. AFTER THE UPDATE, THE VEHICLE TENDED TO OVERHEAT AND THE FUEL GAUGE DID NOT ACCURATELY DISPLAY THE CORRECT READING. THE VEHICLE WAS TAKEN TO STAR DODGE A THIRD TIME WHERE IT WAS DIAGNOSED THAT THE EGR WAS THROWING COOLANT INTO THE TURBO. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS PROIVDECASE NUMBER: 407224. THE DEALER STATED THAT THE CASE WOULD BE CLOSED BECAUSE THEY COULD NOT REMEDY THE FAILURE. PRIOR TO UPDATING THE VLA, THE CONTACT WAS INFORMED BY THE ECO SYSTEM HOTLINE THAT THE VEHICLE WOULD NOT BE AFFECTED. THE FAILURE MILEAGE WAS 51,000.

Mileage: 51,000

AS I WAS DRIVING MY 2016 FORD EXPLORER ON THE HIGHWAY ON 08/01/2019 I EXPERIENCED THE VEHICLE START TO STUTTER JUST BEFORE I WAS GOING ON TO THE ON RAMP MERGING ON THE HIGHWAY AND AFTER I WAS ON THE HIGH WAY THE VEHICLE STARTED SMOKING FROM UNDER THE HOOD AND WOULD NO LONGER ACCELERATE AND I COULD SMELL OIL BURNING AND PULLED OVER AND SHUT THE CAR OFF LOOKED UNDER THE CAR AND SAW THE PILE OF OIL UNDERNEATH BUT THE VEHICLE DID NOT HAVE THE ANY CHECK ENGINE LIGHT OR WARNINGS ONCE WE TOWED THE VEHICLE HOME I LOOKED UNDER THE CAR AND SAW THAT THE TRANSMISSION CASING WAS CRACKED PRETTY MUCH IN HALF I COULD ACTUALLY SEE THE GEARS INSIDE THE CASING OF THE TRANSMISSION I ALSO REMEMBERD IN THE PAST YEAR OR SO THE VEHICLE WOULD SHIFT VERY HARD AFTER BRAKING AND THEN GETTING BACK ON THE GAS IT HAPPENED EVERY ONCE IN A WHILE .

Mileage: 49,000

WITH NO WARNING - EXPERIENCED SUDDEN LOSS OF POWER WHILE DRIVING. ENGINE LIGHT CAME ON. ALSO THE WRENCH LIGHT CAME ON WITH A MESSAGE THAT SAID "SEE MANUAL." I WAS ABLE TO GET OUT OF TRAFFICE AND PULL OVER. AFTER TEN MINUTES, I RESTARTED THE CAR. THE CAR STARTED BACK UP WITH NO PROBLEM AND THE ENGINE LIGHT WAS BACK OFF. FROM THERE IT DROVE BEAUTIFULLY LIKE IT NEVER HAPPENED - EXCEPT THAT IT DID ! FOUR DAYS LATER, I TAKE IT TO THE DEALORSHIP. THEY DETERMINED THAT THIS HAPPENED DUE TO A DEFECTIVE THROTTLE BODY. I HAVE TO HAVE IT REPLACED AND IT'S GOING TO COST ME $380. I FIND IT HARD TO BELIEVE THAT WITH THE SIGNIFICANT NUMBER OF COMPLAINTS ON THIS ISSUE ALL OVER THE INTERNET THAT THEY DIDN'T KNOW ABOUT THIS AT THE DEALORSHIP WHEN THEY SOLD ME THE CAR. AND ALSO THAT FORD HAS NOT RECALLED THIS YET CONSIDERING THE NUMBER OF COMPLAINTS. I HAVE TO HAVE THIS FIXED, I HAVE NO CHOICE. I WOULD DEFINITLY LIKE TO REUMBERSED FOR THIS REPAIR. BUT IN ADDITION TO THE OUT OF POCKET COST, THE POWER GOING OUT ON THE CAR WHILE DRIVING IS A MAJOR SAFETY ISSUE. WITH THE SIGNIFICANT NUMBER OF COMPLAINTS ON THIS ISSUE WITH THIS SPECIFIC VEHICLE MODEL / YEAR , I HOPE THAT SOMEBODY DOESN'T HAVE TO DIE BEFORE THEY PLACE A RECALL ON THIS ISSUE.

Mileage: 40,000

2016 FORD EXPLORER - THE BACKUP CAMERA WILL COME ON WHILE TRAVELING DOWN THE HIGHWAY AT 55-60 MPH. WILL CAUSE IT TO LOOSE POWER, THE RPM'S DROP RIGHT BELOW 1000, THE WRENCH SYMBOL COMES ON, AND IT WILL BARELY MOVE DOWN THE ROAD. A SCREEN WILL POP UP ON OCCASION SAYING HILL ASSIST IS UNAVAILABLE. YOU HAVE TO PULLOVER, TURN THE CAR OFF, OPEN THE DRIVER DOOR TO MAKE SURE THE RADIO AND ALL GOES OFF, WAIT EXACTLY ONE MINUTE, AND THEN YOU ARE ABLE TO CRANK THE VEHICLE UP TO BE ABLE TO MOVE. I HAVE TAKEN TO DEALERSHIP, AND ALL THEY SAY IS IT'S A SENSOR INSIDE THE TRANSMISSION, AND ALL THEY CAN DO IS CLEAR THE CODE OUT. THEY SAY THAT IT IS SAYING MY VEHICLE IS TRYING TO ENGAGE IN REVERSE WHILE GOING DOWN THE ROAD. THIS SOUNDS LIKE A HUGE SAFETY ISSUE ESPECIALLY WHEN I HAVE HAD OTHERS SAY THE SAME THING HAS HAPPENED TO THEM AS WELL. I HAVE REACHED OUT TO THE DEALERSHIP IN REGARDS TO MY WARRANTY, BUT I HAVE YET TO HEAR BACK FROM THEM, AND IT HAS BEEN OVER 2 WEEKS. I HAVE ALSO REACHED OUT TO THE SALES REPRESENTATIVE SEVERAL TIMES, AND I HAVE YET TO HEAR FROM HIM. I CONTACTED THEM BECAUSE WHILE LOOKING AT THE PAPERWORK IT SAID IT HAD A LIMITED POWER TRAIN WARRANTY, BUT IT WAS PURCHASED AS A PRE-CERTIFIED USED VEHICLE WITH AN UNLIMITED POWER TRAIN WARRANTY THEY WERE OFFERING FOR VEHICLES WITH LEST THAN 80,000 MILES. I HAVE NOT HAD IT A YEAR YET. I HAVE AN EMAIL FROM THE SALES REP HIMSELF STATING THAT IT IS UNLIMITED. IT WAS PURCHASE IN SEPTEMBER OF 2018.

Mileage: 92,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT SMELLED EXHAUST FUMES INSIDE THE VEHICLE. THE ODOR WAS A DISTRACTION AND HAZARD TO THE CONTACT AND HIS CHILDREN. THE CONTACT CALLED RUSTY WALLACE FORD (134 SHARON DR, DANDRIDGE, TN 37725, (423) 623-6138) AND WAS INFORMED THAT THE MANUFACTURER WOULD NOT ALLOW THEM TO SERVICE THIS KIND OF FAILURE ANY MORE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO SPEAK WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,250.

Mileage: 30,250

JUNE 4TH 2019 THROTTLE BODY FAILED ON 2016 FORD EXPLORER SPORT WITH V6 ECOBOOST ENGINE AT 59K MILE. VEHICLE HAS BUCKING AND HAD NO ACCELERATION WHEN ATTEMPTING TO MERGE INTO TRAFFIC. VEHICLE HAD TO BE TOWED TO DEALER. SPOKE TO FORD CORPORATE THEY WOULD NOT COVER REPAIR EVEN THOUGH THIS IS A COMMON ISSUE THAT SERVICE ADVISORS AT FORD HAVE TOLD ME.

Mileage: 59,200

APRIL 23, 2019 FORD EXPLORER SPORT ECOBOOST ENGINE TIMING COVER OIL LEAK AT 56823 MILES. FORD SERVICE ADVISOR STATED THIS IS A COMMON ISSUE WITH THE ECOBOOST ENGINE.

Mileage: 56,800

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 75 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RETRIEVED DIAGNOSTIC TROUBLE CODE: P2111 (THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN). THE VEHICLE WAS NOT REPAIRED. AUTONATION FORD MARIETTA (LOCATED AT 869 COBB PKWY SE, MARIETTA, GA 30060, (770) 674-6077) WAS INFOMRED OF THE FAILURE VIA PHONE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

I WAS DRIVING ALONG AT ABOUT 55 MPH WITH THE CRUISE CONTROL ACTIVATED. THE PEDALS WERE NOT IN THE RIGHT LOCATIONS SO I DECIDED TO ADJUST THEM TO A HIGHER POSITION WITH THE BUTTON ON THE SIDE OF THE STEERING COLUMN. WHEN I DID THE ADJUSTMENT, THE ENGINE WENT INTO A FULL THROTTLE MODE AND WOULD NOT LET UP. I PUSHED DOWN ON THE BRAKES HARD AND VEHICLE SLOWED DOWN AND THE ENGINE RETURNED TO NORMAL. WHEN I TOOK MY FOOT OFF THE BRAKE THE ENGINE IMMEDIATELY WENT FULL THROTTLE AGAIN AND THEN BACK DOWN AGAIN WHEN I PUSHED THE BRAKE PEDAL DOWN HARD. THIS CYCLE CONTINUED EVEN THOUGH I SHUT OFF THE CRUISE CONTROL AND TRIED PUTTING THE SHIFTER IN NEUTRAL. I WAS FINAL ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT THE ENGINE OFF. I RESTARTED THE ENGINE AFTER A FEW MINUTES AND EVERYTHING SEEMED TO WORK NORMALLY. THIS WAS A VERY DANGEROUS AND SCARY EVENT. I AM AFRAID TO DRIVE THIS VEHICLE OR HAVE MY WIFE DRIVE IT. I REPORTED IT TO FORD BUT HAVE NOT HEARD BACK FROM THEM AT THIS TIME.

Mileage: 40,000

END OF MARCH 2019 AFTER DRIVING HOME FROM WORK ON A FRIDAY EVENING THE CAR SMELLED LIKE EXHAUST FUMES (ROTTEN EGGS) WHEN I PARKED THE CAR IN THE GARAGE. I CALLED DEALER AND MADE AN APPOINTMENT TO TAKE THE CAR IN. OVER THE WEEKEND BOTH INSIDE AND OUTSIDE THE CAR THE SMELL WAS TERRIBLE. TOOK CAR TO FORD DEALER FOR REPAIR. THEY SUGGESTED I NEEDED A NEW BATTERY (9 MONTHS OLD BATTERY - WAS TOLD BATTERY CAUSING SMELL). PICKED UP CAR AND DROVE HOME. ONCE AGAIN UPON PARKING CAR STILL SMELLED LIKE EXHAUST. CAR WAS RETURNED TO DEALER. DEALER REPLACED PCV VALVE. PICKED UP CAR - DROVE HOME - CAR STILL SMELLS LIKE EXHAUST FUMES. CAR HAS GONE INTO DEALER 4 TIMES FOR SAME PROBLEM. CAN NO LONGER PARK CAR INSIDE OF GARAGE AT HOME DUE TO EXHAUST SMELL AND POTENTIAL SAFETY ISSUES. DEALER SAYS THEY HAVE DONE EVERYTHING PURSUANT TO FORD'S INSTRUCTION AND THEIR HANDS ARE TIED. DEALER ADMITS THE CAR SMELLS OF EXHAUST FUMES OUTSIDE OF CAR. INSIDE THE CAR I AM KEEPING THE RECYCLED AIR ON TO TRY TO PREVENT THE EXHAUST FROM COMING IN THE CAR. CAR NEEDS TO BE FIXED BY FORD AS THE EXHAUST SMELL IS A SAFETY HAZARD AND SHOULD NOT BE HAPPENING TO A 3 YR. OLD CAR.

Mileage: 49,741

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS TOWED TO ROUNTREE FORD (318-798-3673, LOCATED AT 8770 BUSINESS PARK DR, SHREVEPORT, LA 71105) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED. AFTER THE REPAIR, WHILE DRIVING AT AN UNKNOWN SPEED, THE SEAT BELT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WRAY FORD (318-686-7300, LOCATED AT 2851 BENTON RD, BOSSIER CITY, LA 71111) WHERE THE SEAT BELT HARNESS, BUCKLE, AND COMPUTER MODULE WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED AN EXTENDED WARRANTY, STATING THAT NOTHING ELSE COULD BE DONE. LATER ON, WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING LOST POWER. AN UNKNOWN WARNING INDICATOR REGARDING A VISIT TO THE DEALER ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO WRAY FORD WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED. *TR

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT FUMES WERE COMING THROUGH THE HEATER VENTS. THE FUMES CAUSED THE CONTACT TO BECOME ILL, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT HAD TO DRIVE WITH THE WINDOWS ROLLED DOWN IN THE COLD TEMPERATURES BECAUSE OF THE ABNORMAL FUMES COMING THROUGH THE VENTS. THE CONTACT PLANNED TO TAKE THE VEHICLE TO LARRY H. MILLER FORD LAKEWOOD (11595 6TH AVE, LAKEWOOD, CO 80215) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,600. THE VIN WAS INVALID.

Mileage: 35,600

"TAKATA RECALL "WAS DRIVING SLOWLY MAKING TURN AND SUDDENLY COULD NOT MOVE STEERING WHEEL BUT VEHICLE WAS STILL MOVING A BIT .. COULD NOT STOP IT ... COULD NOT GO FORWARD ... NO BACKWARD ....THANKS GOD THAT WAS IN THE ALLEY WITH NO PEOPLE OTHERWISE SOMEBODY WOULD GET HIT... JUST CARS AROUND BUT I DID NOT HIT ANY ...THANKS GOD ...HORIBLE EXPERIENCE ...

DURING ACCELERATION, A BRIEF PAUSE IN ACCELERATION OR DOWN SHIFTING OF GEARS. FEELS LIKE THE TRANSMISSION IS SLIPPING. USUALLY NOTICED DURING 30 MINUTES OF NORMAL DRIVING CONDITIONS.

Mileage: 40,000

WHEN YOU DRIVES SLOWLY IN BETWEEN 15MPH TO 20MPH 2ND TO 3RD GEAR SHIFTING IT GAVES TUGG WHEN IT WAS IN WARRENTY I BRING TO FORD DELARSHIP BUT THEY SAID EVERYTHING IS OK NEVER RECOMMEND FORD IT WAS MY 1ST EXPERIENCE WITH FORD BUT ALL CRAP CARS AND SUVS

Mileage: 49,000

ROTTEN EGG SULFER SMELL DURING ACCELERATION UP HILLS OR FAST ACCELERATION, HAD FORD RECALL UPGRADES AND SMELL STILL THERE

THE VACUUM TUBE ASSEMBLY/ HOSES CORRODED TO THE POINT THE BRAKING SYSTEM WAS COMPROMISED. THE DEALERSHIP'S ASSESSMENT STATES THAT BATTERY ACID SPILLED ONTO THE HOSE AND THE ACID ATE THOUGH IT. WHEN I VISUALLY INSPECTED THE HOSE, THE ONLY PART OF THE HOSE THAT WAS CORRODED WHERE BOTH ENDS WHERE IT CONNECTS TO THE MANIFOLD AND OTHER END. I FIND IT VERY ODD THAT BATTER ACID WILL ONLY SPILL ON 2 OPPOSITE ENDS OF A HOSE, WHICH HAPPENS TO BE WHERE THE CONNECTIONS ARE. THE BATTERY WAS REPLACED AFTER THE ORIGINAL BATTERY'S CORE EXPLODED.

Mileage: 38,000

9/29/18: REMOTE START STOPPED WORKING AND CAR SPUTTERED WHEN STARTING. 10/14/18: AFTER MANUALLY STARTING WITH PUSH-BUTTON, WHITE SMOKE FILLED MY GARAGE AND CAR WITH 3 CHILDREN. EXPLORER TOWED TO BRANDON FORD DEALERSHIP THAT DAY WHICH HAPPENED TO BE A SUNDAY. AS OF TODAY, I STILL DON'T HAVE MY EXPLORER BACK. I WAS INFORMED THAT FLUID GOT INTO THE CYLINDER AND THE CYLINDER NEEDS TO BE REPLACED. UNFORTUNATELY THERE IS A BACKLOG ON THIS PARTICULAR PART. AS I APPROACH THE 5TH WEEK WITH THIS LOANER VEHICLE, I AM WONDERING IF THERE IS MORE TO THE PROBLEM OR IF THERE IS ANYTHING THAT ANYONE CAN DO TO HELP ME GET RESOLUTION.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO STEVE ROGERS FORD (LOCATED AT 9760 OH-64, WATERVILLE, OH 43566, (419) 878-8151) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND PRIMARILY OCCURRED DURING HOT, HUMID WEATHER WITH THE AIR CONDITIONING ACTIVATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,400.

Mileage: 72,400

I WAS DRIVING ON THE NYS THRUWAY AROUND 70-75MPH AND THE CAR DECELERATED TO 55MPH THEN WAS LIKE IN A COAST MODE. THE WRENCH LIGHT CAME ON AND IT SAID SEE MANUAL. I PUSHED THE PEDAL ALL THE WAY TO THE FLOOR AND IT WOULD NOT GO ANY FASTER. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I TURNED CAR OFF AND THEN TURNED IT BACK ON AND PUSHED OK TO THE SEE MANUAL. I WAS THEN ABLE TO DRIVE IT. WE COULD OF BEEN KILLED IF SOMEONE WAS BEHIND ME. I BROUGHT IN TO DEALER AND SAID THEY REALLY DIDN'T FIND ANYTHING WRONG OR SEE ANY INFO ON THE COMPUTER WHEN CAR WAS HOOKED UP. VERY SCARY AS I HAVE READ ONLINE MORE PEOPLE HAVE HAD THIS HAPPEN TO THEM.

Mileage: 24,275

STRONG EXHAUST AND VERY HIGH LEVELS OF CO ENTERING CABIN AT NORMAL ACCELERATION, VERY BAD AT HARD ACCELERATION I HAVE MULTIPLE PICTURES OF MY CO SENSOR I HAD IN THE VEHICLE FOR SOME TIME NOW WITH LETHAL CO LEVELS. I BELIEVE THE EXHAUST MANIFOLDS HAVE BIG ENOUGH CRACKS TO FLOOD IN CO INTO THE CABIN THROUGH OPENINGS. MINE HAS HAD THE 'DEALER ITSB' TO RESOLVE, NO CHANGE AND IT REGISTERED HIGHER AFTER. REPLACE THIS MANIFOLD AND SEAL THIS TRUCK OR BUY IT BACK FROM ME FORD. IF PUTTING MY FAMILY'S LIFE IN DANGER DAILY DOESN'T SCARE YOU, THE PICTURES AND PROOF I HAVE ARE ENOUGH FOR ANOTHER LAWSUIT AGAINST YOU FOR THIS! I NEED TO BE CONTACTED BY A FORD REP (NOT A DEALERSHIP) TO RESOLVE OR MY LAWYERS WILL FOLLOW UP WITH YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Mileage: 33,000

CARBON MONOXIDE RELEASE INTO CAR REMAINS EVEN AFTER DEALER REPAIR

Mileage: 22,630

SINCE THE VEHICLE HAS REACHED 40,000 MILES WE HAVE NOTICED HARD SHIFTING WHEN ACCELERATING. WHEN PUTTING THE VEHICLE IN REVERSE THERE IS A SOUND LIKE THE ENGINE MAY FALL OUT OF THE CAR.

Mileage: 40,000

WHILE GETTING ON THE FREEWAY EMISSIONS COME THRU THE A/C AND AT TIMES THE ENTIRE A/C CUTS OUT AND A BIGGER PUFF OF THESE SAME EMISSIONS COMES OUT AGAIN THRU THE A/C VENTS...A FEW WEEKS AGO IT STARTED A TO HESITATE WHEN LEAVING STOP SIGNS OR LIGHTS...TO THE POINT IT JUST STOPS MOVING AND TAKES SECONDS TO CATCH HOLD .WE HAVE HAD IT IN SERVICE 5 TIMES AND THE DEALERSHIP IS SUBMITTING A CLAIM TO THE FORD TECH FOR AN APPOINTMENT TO EVALUATE THE CAR AND GO FROM THERE WAITING FOR THE CALL NOW...I FEEL VERY THREATENED WITH EMISSIONS IN THE CABIN OF THE CAR . WE HAVE TO LOWER AT LEAST 2 WINDOWS TO BE ABLE TO STAND THE SMELL AND WE FIGURE DANGER LEVEL IS HIGH

Mileage: 15,000

A STRONG EXHAUST SMELL ENTERS THE CAR REGULARLY WHEN THE CAR IS IN MOTION. THIS IS ESPECIALLY STRONG WHEN ACCELERATING (EVEN LIGHTLY) OR GOING UP A HILL.

Mileage: 37,404

CARBON MOXNOXIDE AND ODOR FROM THE EXHAUST COMING INTO THE CABIN CAR CAUSING HEADACHE AND DIZZINESS WHILE DRIVING. INCREASED ODOR WITH SPEED AND A/C ON.

Mileage: 50,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE EXHAUST UNIT CAUSED FUMES TO ENTER THE CABIN OF THE VEHICLE. WHILE DRIVING 65 MPH, THE CARBON MONOXIDE UNIT INSTALLED IN THE VEHICLE ALERTED THE CONTACT OF THE FUMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (STIVERS FORD LINCOLN, 1450 E. HICKMAN RD, WAUKEE, IA 50263), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

THERE IS A ROTTEN EGG SMELL EVERYTIME WE ACCELERATE AT A HIGH SPEED WHEN THE ECOBOOST IS USED. I'VE TAKEN IT TO FORD TO HAVE SEALS CHECKED AND THE SMELL IS STILL THERE. MY TODDLER COMPLAINS OF HEADACHES EVERYTIME WE'RE IN THE VEHICLE AND I'VE HAD NAUSEA SEVERAL TIMES. I AM NOW PREGNANT AND WORRY THE FUMES WILL AFFECT THE UNBORN BABY.

Mileage: 28,000

I BOUGHT MY FORD EXPLORER 2 YEARS AGO BRAND NEW AND EVERYS SINCE I BOUGHT IT I HAVE HAD HEADACHES. DIZZINESS WHILE DRIVING AND ELECTRICAL PROBLEMS WITH IT. MY HUSBAND HAS ALSO BEEN TREATED FOR HEADACHES AND WE BELIEVE IT IS FROM OUR FORD, WE DON'T HAVE THESE ISSUES UNTIL WE ARE IN THE CAR FOR LONG PERIODS OF TIME. THE DASHBOARD GOES BLANK A LOT AND IT LOSES POWER.

Mileage: 5,000

WE PURCHASED OUR VEHICLE IN MAY OF 2017, AND NOTICED WEIRD SMELLS. TOOK IT ON A ROAD TRIP AND NOTICED THEM AGAIN IN JULY. AFTER THE LATE JULY 2017 NEWS RELEASE OF CO IN FORD EXPLORERS, WE USED CO MONITORS AND IN FACT, HAD CO READINGS. IT HAS BEEN TO THE DEALER APPROX 10 TIME AND HAD THE TSB SERVICE PERFORMED, BUT THE PROBLEM STILL EXISTS. I'VE HAD 3 DIFFERENT CASES OPEN WITH FORD, AND DURING THE LAST CASE, THEY DENIED MY "BUYBACK" REQUEST. PLEASE HELP. PHOTO ATTACHED AND VIDEOS CAN BE MAILED IN THAT SHOW CO LEVELS AND THEN SHOW CO LEVELS GOING TO ZERO WHEN WE ROLL DOWN THE WINDOW. WE HAVE HAD CO PROBLEMS FOR OVER A YEAR NOW. PLEASE HELP BECAUSE FORD WON'T.

Mileage: 48,500

DRIVEN 2013 AND 2016 FORD EXPLORER SPORTS TOTAL 130 K MILES, AM EXTREMELY ILL DUE TO CARBON MONOXIDE ISSUES, COMPLAINED TO MY DR'S FOR OVER FOUR YEARS HEADACHES, DIZZY, BLURRY VISION, OVERALL CONFUSION, NOT COMPREHENDING, SHORTNESS OF BREATH, CHEST PAIN AND SWEATING, HAD SINUS SURGERY JUNE 2017 THOUGHT THAT WAS THE ISSUE, NEVER FELT BETTER AFTER SURGERY, MY ENT'S STATED NOT SINUS ISSUE, HAS TO BE UNDERLYING MEDICAL ISSUES, WENT TO FORD DEALERSHIP TWO MONTHS AGO , ASKED TECHNICIAN WHY SO MANY COP EXPLORERS IN FOR SERVICE, TECH RELATED, CARBON MONOXIDE ISSUE TECHNICAL BULLETIN RECALL, HAD TAKEN MY 2016 IN A YEAR AGO COMPLAINING OF EXHAUST ODORS, WENT HOME GOOGLED CARBON MONOXIDE POISONING AND WAS ASTONISHED TO SEE THAT ALL OF MY MEDICAL COMPLAINTS TO MY DR'S OVER THE PAST FOUR YEARS RELATED TO LONG TERM EXPOSURE TO CARBON MONOXIDE POISONING, FEEL FORD IS TRYING TO JUST WIPE THEIR HANDS, THESE CARS ARE KILLING PEOPLE, ESPECIALLY DRIVERS LIKE MY SELF WHO ARE IN THEIR VEHICLES FOR EXTENDED PERIODS OF TIME.KINDLY REPLY TO WHAT MAY BE ACCOMPLISHED TO GET FORD TO TAKE RESPONSIBILITY FOR THESE DEATH CARS

STRONG EXHAUST SMELL LEAKING INTO THE CABIN.

Mileage: 37,000

I HAVE NOTICED THERES A BURNING SMELLING FROM HEATER/AC VENTS RIGHT AFTER ACCELERATION FROM VEHICLE BEING STOPPED. I CAN CONFIRM ITS A BURNING SMELL (SIMILAR TO BURNING PLASTIC OR RUBBER). WHEN THE SMELL IS PRESENT, IT FEELS LIKE THERES LACK OF ACCELERATION FROM THE GAS PEDAL. ALMOST LIKE IF THERES A CLOGGED AIR FILTER OR ISSUE WITH TRANSMISSION OR EXHAUST. IT FEELS LIKE THAT KIND OF POOR ACCELERATION ISSUE. THE BURNING SMELLS LAST FOR ABOUT 1-2 MINUTES AND I'M NOT SURE WHERE ITS COMING FROM. THE ODOR IS A VERY STRONG ODOR AND I'M WAITING FOR A FIRE TO BREAK OUT SOMEWHERE WHEN THIS ODOR IS PRESENT. I HAVE A SERVICE APPT ON MONDAY, FEB 26 AND HOPEFULLY SOMETHING WILL BE FOUND. THE LAST THING I WANT IS TO BE DRIVING AND THE VEHICLE BREAKS DOWN, LET ALONE CATCHES FIRE FOR SOME REASON.

Mileage: 28,400

2016 FORD EXPLORER ACCELERATES WHILE DRIVING. MY VEHICLE HAS BEEN IN AND OUT OF DEALERSHIP SINCE 12/26/17. I AM CURRENTLY IN A LOANER VEHICLE. RECEIVE UPDATE FIRST WEEK OF FEB 2018 THAT THE TRANSMISSION DEPT WAS BEHIND AND THAT THEY WILL LET ME KNOW AS SOON AS POSSIBLE IF I NEED A NEW TRANSMISSION.

Mileage: 70,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 30 MPH, THE CONTACT OBSERVED AN ODOR UNDERNEATH THE THIRD ROW SEATS. THE CONTACT BEGAN FEELING DROWSY AND DIZZY. THE ISSUE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO APPLE FORD LINCOLN (8800 STANFORD BLVD, COLUMBIA, MD 21045, (866) 841-9642) WHERE IT WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

Mileage: 29,000

FROM THE DAY I TOOK DELIVERY OF MY 2016 FORD EXPLORER SPORT, THERE WAS A PROMINENT SMELL IN THE CABIN THAT APPEARED UNDER MODERATE ACCELERATION. I INITIALLY BELIEVED IT TO BE CAUSED BY THE "BREAKING IN" OF A NEW ENGINE. HOWEVER, THE PROBLEM PERSISTED. PASSENGERS WOULD CONTINUALLY ASK ME ABOUT THE AWFUL "ROTTEN EGG" SMELL IN MY EXPLORER. I WAS GETTING HEADACHES AND FEELING NAUSEOUS AT TIMES WHILE DRIVING MY EXPLORER. AFTER RESEARCHING THE ISSUE ON THE INTERNET, I FOUND COUNTLESS REPORTS OF OTHERS HAVING THE SAME EXPERIENCE WITH THEIR EXPLORERS. I TOOK MY VEHICLE TO AUTO NATION FORD IN SCOTTSDALE, AZ AND THE SERVICE ADVISOR TOLD ME THEY'VE HAD SEVERAL FOLKS WITH THE SAME ISSUE AND THAT FORD HAD ISSUED A SERVICE BULLETIN ON HOW TO RESOLVE THE PROBLEM. I WAS TOLD THAT THERE WAS A DESIGN FLAW LEADING TO THE EXHAUST FUMES RE-ENTERING THE VEHICLE THROUGH THE VENTILATION SYSTEM. THE ADVISOR INDICATED THEY WOULD NEED THE CAR FOR AT LEAST A WEEK TO RE-SEAL THE SYSTEM TO MINIMIZE THE PROBLEM. AFTER HAVING MY VEHICLE FOR SEVERAL WEEKS, I RECEIVED IT BACK AND THE ISSUE WAS NOT RESOLVED. I RETURNED THE CAR TO FORD AND THEY ARRANGED FOR ME TO HAVE LOANER EXPLORER WHILE THEY WORKED ON MINE. IT HAD THE SAME EXACT ISSUE. MY EXPLORER WAS AT THE DEALER FOR WELL OVER A MONTH AND I WAS TOLD THAT THEY WERE WAITING FOR FORD TO ENGINEER AND MANUFACTURE THE PARTS NEEDED TO FULLY RESOLVE THE EXHAUST LEAKS. AFTER FINALLY GETTING THE CAR BACK, THE ISSUE INITIALLY SEEMED TO IMPROVE, BUT QUICKLY RETURNED. THE DEALER HAS STATED THEY HAVE DONE ALL THEY CAN AND THAT NO OTHER FIX EXISTS. THIS IS COMPLETELY UNACCEPTABLE AND UNSAFE. I HAVE A WIFE AND 3 CHILDREN AND I DO NOT FEEL COMFORTABLE DRIVING WITH THEM IN THE VEHICLE BEYOND VERY SHORT TRIPS. WE'VE EVEN GONE SO FAR AS TO RENT VEHICLES FOR FAMILY ROAD TRIPS DUE TO THE ISSUES WITH OUR EXPLORER.

Mileage: 100

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT FELT VERY TIRED, WEAK, DIZZY, AND SLEEPY. SINCE THE CONTACT WAS SUFFERING FROM A COLD AT THE TIME, SHE COULD NOT DETERMINE IF THERE WAS AN ODOR IN THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE BACK HOME. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 36,315.

Mileage: 36,315

UNDER ACCELERATION THERE ARE INSTANCES OF WHAT SEEM TO BE EXHAUST FUMES BEING PRESENT IN THE CABIN OF OUR EXPLORER. THIS HAS LED TO HEADACHES FOR MYSELF, MY WIFE AND OUR 7 YEAR OLD SON.

Mileage: 20,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THAT CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL EMITTING INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A UNKNOWN LOCAL FORD DEALER FOR A DIAGNOSIS WHERE THE MECHANIC ADVISED THE CONTACT THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT AGAIN WAS DRIVING THE VEHICLE A WEEK LATER, AND SMELLED A FUEL ODOR AGAIN INSIDE THE VEHICLE. THE CONTACT CALLED THE FORD MOTOR COMPANY LOCATED AT 1 AMERICAN ROAD , DEARBORN, MI 48126 (313)322-3000, AND WAS ADVISED TO DROP OFF THE VEHICLE FOR A DIAGNOSIS. THE CONTACT WAS ADVISED THE FUEL PUMP WAS LEAKING FROM A CRACK IN THE PUMP. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED OR NOT. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL FOR EXTENDED PERIODS OF TIME, A FOUL ODOR WAS PRESENT INSIDE THE VEHICLE. THE CONTACT INDICATED THAT THE FAILURE MAINLY OCCURRED WHILE ASCENDING UP A HILL OR DRIVING ON THE HIGHWAY. THE VEHICLE WAS TAKEN TO DANA FORD (266 W. SERVICE RD, STATEN ISLAND, NY), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,900.

Mileage: 4,900

SMELL OF EXHAUST ENTERS IN PASSENGER CABIN WHENEVER DRIVING WHEN RPMS ARE HIGHER.

BEGAN FEELING VERY SICK ON FRIDAY JANUARY 5TH, CAR HAD BAD EXHAUST SMELL. HEADACHE, DIZZINESS, NAUSEA, THIS CONTINUED OVER THE WEEKEND SO MUCH SO THAT I DID NOT DRIVE ANYWHERE SUNDAY FROM 1:00 ON OR AT ALL ON MONDAY. WOKE UP TUESDAY FEELING OK AND DROVE MY CAR TO WORK, WHILE DRIVING THE 4 MILES ON THE FWY TO GET THERE MY CAR STARTED SMOKING PROFUSELY FROM THE EXHAUST PIPE. I IMMEDIATELY TOOK IT TO FORD, IT IS STILL THERE. THEY ARE REFUSING TO PAY FOR REPAIRS, THEY SAY TURBO ENGINE AND ENGINE NEED REPAIR/REPLACEMENT. COULD THIS HAVE TO DO WITH THE EXHAUST ISSUES I SEE PEOPLE KEEP HAVING? NEVER ONCE DID THE CHECK ENGINE LIGHT COME ON SINCE I'VE OWNED THE VEHICLE (2 YRS, 2 MONTHS) COULD THERE REALLY BE THAT MUCH WRONG WITH THE CAR WITHOUT EVEN A HINT THERE WAS AN ISSUE AND NO CHECK ENGINE LIGHT?

Mileage: 42,000

SUDDENLY HAVE AN INFLUX OF EXHAUST FUMES IN CABIN AREA WHILE THE VEHICLE IS RUNNING BUT ESPECIALLY WHILE IDLING. APPEARS TO ENTER FROM AIR CONDITIONER AND THERE IS A STRONG ODOR UNDER THE HOOD.

Mileage: 16,000

VERY STRONG EXHAUST FUMES ENTERING VEHICLE AT OR ABOVE 3500 RPM. IT HAPPENS EVERY TIME ACCELERATING TO HIGHWAY SPEED. ENTIRE CAB FILLS WITH FUMES IMMEDIATELY AND DOES NOT DISAPATE UNTIL ALL WINDOWS ARE ROLLED DOWN. EXPERIENCED HEADACHES, DIZZINESS AND NAUSEA. OWNER HAD TO TRADE VEHICLE (AT THEIR EXPENSE) AS DEFECT WAS CAUSING DAILY HEALTH PROBLEMS. FORD NEEDS TO BE FORCED TO NOTIFY CONSUMERS ABOUT THIS PROBLEM BEFORE VEHICLE IS PURCHASED. OWNER HAD 2015 FORD EXPLORER WITH SAME PROBLEM AND WON LEMON LAW CASE AGAINST FORD - LEMON LAW ARBITRATORS SMELLED WHAT THEY DESCRIBED AS EXHAUST FUMES DURING LEMON LAW HEARING TEST DRIVE. FORD REPAIR ATTEMPTS DO NOT WORK! NHTSA AND FORD NEED TO DETERMINE FIX OR RECALL VEHICLES. EXHAUST FUMES CONTAIN CARBON MONOXIDE AS WELL AS MANY OTHER TOXIC CHEMICALS. FORD ADMITS EXHAUST FUMES ENTERING VEHICLE BUT CLAIMS LOW VOLUME/SAFE. PLEASE CONSIDER THAT INFANTS AND YOUNG CHILDREN CANNOT BE EXPOSED TO SAME CARBON MONOXIDE LEVELS AS ADULTS WITHOUT VERY SERIOUS AND LIFE THREATENING HARM. ASK A DOCTOR, NOT FORD!!!

Mileage: 5,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO ROCKWALL FORD (990 I-30, ROCKWALL, TX 75087, (972) 290-2200) WHERE IT WAS DIAGNOSED THAT THERE WERE EXHAUST FUMES FROM THE ENGINE THAT ENTERED THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS A WARRANTY REPAIR PROVIDED BY THE MANUFACTURER. THE VEHICLE WAS REPAIRED; HOWEVER, WHILE TEST DRIVING THE VEHICLE, THE CONTACT BECAME ILL FROM THE EXHAUST FUMES. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

I HAVE READ MANY COMPLAINTS ABOUT EXHAUST ENTERING THIS VEHICLE WHILE DRIVING. FORD'S REMEDY IS NOT CORRECTING THE DEFECT. SOME PEOPLE HAVE TAKEN THEIR VEHICLES TO THE DEALER UP TO 7 TIMES AND THE PROBLEM STILL EXISTS. SOME PEOPLE HAVE PASSED OUT FROM THE FUMES AND CRASHED THEIR VEHICLES. HOW MANY COMPLAINTS DO YOU NEED TO RECEIVE TO ISSUE A SAFETY RECALL? DO YOU EVEN READ THESE COMPLAINTS. I CALLED YOUR HOT LINE THIS MORNING AND NO ONE COULD GIVE ME ANY INFORMATION ABOUT THE PROBLEM AFTER WAITING ON HOLD FOR 25 MINUTES. YOUR WEBSITE ONLY SHOWS COMPLAINTS AND NO UPDATES ABOUT YOUR INVESTIGATION OF THE ISSUE. I CALLED FORD TWICE AND GOT THE RUN AROUND. I CALLED MY DEALER TWICE WITH NO SATISFACTION. HOW MANY PEOPLE NEED TO GET SICK OR DIE BEFORE YOU TAKE ACTION. MY VEHICLE IS OVER 2 YEARS OLD AND ONLY HAS 2800 MILES ON IT BUT IT HAS ISSUES WITH EXHAUST ENTERING THE VEHICLE. I READ THAT FORD WILL REPROGRAM THE CLIMATE CONTROL MODULE TO LET MORE FRESH AIR IN FROM OUTSIDE BUT THAT WILL NOT FIX THE PROBLEM BECAUSE THERE IS NO FRESH AIR WHEN YOU ARE DRIVING IN TRAFFIC AND DRAWING IN EXHAUST FROM ALL THE CARS IN FRONT OF YOU. I WILL FIX THE PROBLEM MYSELF OR WAIT UNTIL YOU OR FORD KNOWS THE REAL CAUSE OF THE PROBLEM AND DECIDES TO FIX IT INSTEAD OF TRYING TO PACIFY THE OWNERS.

Mileage: 2,800

CAR SMELLS STRONGLY LIKE NATURAL GAS INSIDE CABIN WHEN DRIVING, AND WHEN SITTING STILL - EYES BURN, THROAT SORE, HEADACHE AFTER DRIVING IT FOR 5 MINS OR MORE.

Mileage: 20,000

EXHAUST FUME SMELL, LIKE ROTTEN EGGS CAUSING NAUSEA AND BAD HEADACHES. THIS HAPPENS WHILE DRIVING ON THE ROAD, BOTH HIGHWAY AND CITY STREETS

Mileage: 22,000

I BOUGHT THIS CAR IN AUGUST OF 2016 AND NOTICED WHEN ACCELERATING TO GET ON A HIGHWAY OR DOING ANY TYPE OF QUICK ACCELERATION THE VEHICLE PUT OFF AN AWFUL SMELL IN THE CAB AND THE SMELL IS SIMILAR TO ROTTEN EGGS. I'VE BROUGHT THE VEHICLE IN FOR ALL ITS REGULAR MAINTENANCE AT THE DEALERSHIP AND SPOKE WITH THE SERVICE MANAGER ABOUT THE ISSUE AND THE RESPONSE I GOT WAS WE HEARD THIS BEFORE BUT HAVE NO SOLUTION. NO SOLUTION?? I'M BREATHING IN GOD KNOWS WHAT AND I'M ALWAYS IN THE VEHICLE WITH MY FAMILY, FRIENDS AND BUSINESS ASSOCIATES AND THAT WAS THE RESPONSE I GET! I HAVE NO IDEA WHAT ITS POSSIBLE DOING TO MYSELF AND OTHERS BUT I'LL TELL YOU THIS IT CANNOT BE GOOD. I AM AT THE POINT WITH THIS VEHICLE THAT I DON'T WANT TO GET IN IT ANY LONGER AS I AM CONCERNED ABOUT MY HEALTH AND WHAT POSSIBLE DAMAGE ITS DOING TO ME AND OTHERS. I AM SO DISAPPOINTED IN THE FACT THEY HAVE NO SOLUTION AND I WILL NOT BE BUYING ANOTHER FORD PRODUCT EVER AGAIN.. THIS PROBLEM HAS BEEN GOING ON SINCE THE WEEK I PICKED IT UP AND HAS NOT STOPPED IN OVER A YEAR AND 2 MONTHS. IF THERE WAS A WAY TO GET RID OF IT TODAY I WOULD BUT UNFORTUNATELY I STILL HAVE A YEAR AND 8 MOTHS BEFORE I CAN TURN IT IN, WHICH I WILL THE FIRST DAY I CAN LEGALLY CAN.. FORD SHOULD TAKE THESE CARS BACK AND TERMINATE THE LOANS OR LEASES AND LET PEOPLE GO GET SOMETHING THAT'S SAFER FOR THEM TO BE IN. DON'T GIVE BACK THE MONEY AS MYSELF AND OTHERS HAVE USED THE VEHICLES UP TILL THIS POINT. TO BE FAIR FORD MOTOR COMPANY SHOULDN'T BE RESPONSIBLE TO PAYING PEOPLE BACK FOR A TIME THAT PEOPLE USED THE VEHICLE BUT THEY SHOULD TAKE THEM BACK. THEY ARE MAKING VEHICLES ( FORD EXPLORERS ) THAT ARE NOT SAFE FOR PEOPLES HEALTH. ONE VERY DISSATISFIED CUSTOMER. IN THE END THEY WILL GET THE CAR BACK AND I WILL MOVE ALONG TO ANOTHER BRAND!

OUR FORD EXPLORER HAS AN EXHAUST LEAK THAT ENTERS THROUGH THE DASH VENTS WHEN DRIVING, OR WHEN PARKED WITH MOTOR RUNNING. WHEN I PARK IN GARAGE. I HAVE TO OPEN BACK AND FRONT GARAGE DOORS TO ALLOW AIR TO "CLEAR " IR FROM GARAGE, SO IT DOES NOT ENTER HOME. OUR FORD DEALER SAID THERE IS NO RECALL.

CARBON MONOXIDE DETECTOR WAS ACTIVATED WHILE DRIVING OUR 2016 FORD EXPLORER.

Mileage: 25,000

THE TAILPIPE OCCASIONALLY EMITS BLUE-GRAY SMOKE, AS IF IT IS BURNING OIL. I HAVE WITNESSED THIS WHEN THE VEHICLE WAS STATIONARY. THE PASSENGER COMPARTMENT OCCASIONALLY SMELLS LIKE SMOKE. THE PASSENGERS IN THE REAR OF THE CAR TEND TO NOTICE IT FIRST, AND THEN THE PASSENGERS IN THE FRONT CAN SMELL IT. IT SEEMS TO HAPPEN WHEN ACCELERATING AT A HIGH RATE, SUCH AS WHEN ENTERING A HIGHWAY FROM AN ON-RAMP.

PURCHASED NEW VEHICLE 2/2016 AND HAS BEEN TAKEN TO THE DEALERSHIP 7 TIMES DUE TO ENGINE/EXHAUST SMELL ON HEAVY ACCELERATION COMING IN THE CABIN OF THE VEHICLE WHILE DRIVING ON THE HIGHWAY. SERVICE INVOICES ARE ATTACHED WITH THE EXCEPTION OF 1 THAT WAS DONE 3/2017 AND NO PAPERWORK WAS GIVEN TO ME ON THAT VISIT.

Mileage: 16,400

YOU CAN SMELL EXHAUST FUMES INSIDE THE CABIN WHILE DRIVING THE CAR. IT USUALLY HAPPENS UPON ACCELERATION DURING HIGHWAY OR CITY DRIVING. MY WIFE SAYS SHE HAS SMELLED IT BEFORE BUT WHILE OUR WHOLE FAMILY WAS IN THE CAR RECENTLY, IT WAS UNBEARABLE. I WAS NOT AWARE OF THE PROBLEM. WHEN I DISCOVERED IT, I IMMEDIATELY TOOK THE CAR TO THE FORD DEALERSHIP FOR SERVICE.

Mileage: 37,000

SMELL OF EXHAUST FUMES ENTERING THE OCCUPANT CABIN OF VEHICLE. OCCURS WHEN VEHICLE IS UNDER ACCELERATION WITH AIR CONDITION RUNNING (WARM WEATHER). SMELL IS QUITE STRONG, CONCERNED OF CARBON MONOXIDE POISONING. I'VE TAKEN THIS UP TO THE FORD DEALER - THEY'VE SAID FORD IS SENDING LETTER ANNOUNCING THAT THIS PROBLEM WILL BE FIXED. DOCUMENTING COMPLAINT WITH NTSB AS THIS SHOULD LEAD TO RECALL, NOT JUST VOLUNTARY FIX.

Mileage: 40,000

I HAVE OWNED THIS VEHICLE FOR 3 MONTHS. EXHAUST IS LEAKING INTO THE CABIN OF VEHICLE. HAS BEEN IN THE SHOP TWICE TO BE "FIXED". AFTER HAVING THE VEHICLE BACK FOR A COUPLE OF DAYS IT IS HAVING THE SAME ISSUE. THE EXHAUST SMELL HAPPENS WHEN ACCELERATING QUICKLY WITH THE AC ON.

Mileage: 26,000

3-5 SECONDS AFTER A HARD ACCELERATION (NEAR OR AT FULL THROTTLE), THE CABIN FILLS WITH A STRONG, BURNING FLUID SMELL. I CANNOT PIN POINT THE SOURCE OF THE SMELL BUT IT HAPPENS 100% OF THE TIME. THIS HAPPENS ONLY IN MOTION UNDER HARD ACCELERATION ON ANY TYPE OF STREET. I USE 93 OCTANE AND FULL SYNTHETIC MOTORCRAFT 5W-30. I HAVE HAD THE VEHICLE IN FOR WARRANTY REPAIR FOR AN UNKNOWN NOISE AND I WAS TOLD THE EXHAUST WAS SLIGHTLY OUT OF ALIGNMENT. THIS DID NOT FIX THE NOISE AND THE SMELL HAS REMAINED AS WELL.

Mileage: 20,000

UPON STRONGER THAN USUAL ACCELERATION OR AT HIGHWAY SPEEDS OR BOTH, THE SMELL OF EXHAUST CAN BE DETECTED IN THE CABIN. UNDER HARD ACCELERATION, THE SMELL OF ROTTEN EGGS BECOMES VERY STRONG IN THE CABIN. AFTER TRIPS LONGER THAN AN HOUR, WITH AC OR HEAT RUNNING (NO OPEN WINDOWS), I HAVE BECOME VERY ILL, WITH FEARSOME HEADACHE, NAUSEA, LETHARGY, AND GASTROINTESTINAL DISTRESS. PASSENGERS HAVE ALSO REPORTED HEADACHE, NAUSEA, AND FEELING TIRED. WE BELIEVE THIS MAY BE DUE TO EXHAUST ENTERING THE CABIN AND CAUSING CARBON MONOXIDE POISONING. YESTERDAY, ON A LONGER TRIP FROM MILWAUKEE, WI TO CHICAGO, IL AND BACK, I BECAME SO ILL THAT UPON RETURNING HOME, I FELL ASLEEP IMMEDIATELY WITH THE WORST HEADACHE OF MY ADULT LIFE. INTENSE NAUSEA LASTED FROM 2PM (ABOUT 3/4 OF THE WAY THROUGH THE DRIVE) UNTIL ABOUT 9PM. THIS HAS HAPPENED CONSISTENTLY DURING LONGER (GREATER THAN 20-30 MILES) TRIPS. HYDROGEN SULFIDE SMELL IS APPARENT MOST DURING WIDE-OPEN ACCELERATIONS BEFORE ENGINE WARM-UP.

Mileage: 22,600

WHEN ACCELERATING OR GOING UP INCLINE CAR STARTS TO SMELL LIKE CARBON MONOXIDE (LIKE THE HEATER IS ON). CIRCULATION IS WITHIN CAR. IN ORDER TO GET OUT MUST PUT ON OUTSIDE CIRCULATION AND ROLL DOWN WINDOWS.

Mileage: 16,000

I PURCHASED MY NEW CAR DURING OCTOBER 2015 FROM DEALER IN VA. AFTER SOME TIME, DRIVING THE CAR NOTICED AN ODOR LIKE ROTTEN EGG COMES AND GOES. HOWEVER, I THOUGHT, IT COULD BE DUE TO THE NEW CAR. LATER TIME, I NOTICED EVERY TIME I DRIVE THE CAR, I FEEL TIRED, HAVING HEADACHES, LACK OF ENERGY, AND FALLING SLEEP. I CONSULTED WITH MY DOCTORS AND THEY REALLY DID NOT FIND ANYTHING. UNTIL RECENTLY, WATCHING CHANEL 4 NEWS AND THEY WERE REPORTING THE PROBLEM WITH EXPLORER EXHAUST SYSTEM AND POSSIBLE CARBON MONOXIDE LEAK INTO INTERIOR OF THE CAR. PLEASE ADVISE IF THIS ISSUE IS ACCURATE AND WHAT WE HAVE TO DO TO FIX IT. THANKS

SINCE I HAVE PURCHASED THE VEHICLE IN FEBRUARY 16 IT HAS BEEN BACK FOR SERVICE NURMOUS TIMES, STARTING 2 DAYS AFTER DELIVERY! MAJOR COMPLAINT HAS BEEN COOLENT LOSS AND BURNING COOLANT SMELL FOLLOWING WITH A OIL LEAK AT THE SAME TIME. THIS IS A NEW VEHICLE 10 MILES ON IT SHOULDN'T HAVE THESE ISSUES SO I DEMANDED A DIFFERENT VEHICLE, WAS REFUSED DUE TO DEMOGRAPHICS! WELL THE DEALER BRUSHES EVERYTHING OFF AS ALL DO SAY IT'S NORMAL IT HAPPENS, AS TIME PASSES IT GOES BACK TO THE DEALER FOR SAME ISSUE THEY REPLACED A OIL SEAL AGAIN AND COOLANT LOSS AND SMELL IS NORMAL TO THEM, THEY CAN'T FIND ANY ISSUES, I TELL THEM IT'S AFTER LONG DRIVES WELL EACH TIME THEY HAVE IT OVER A WEEK. TO BOOT THEY IGNORE MY COMPLAINT ABOUT THE ROTTEN EGG SMELL I GET ON ACCELERATION! THEY TELL ME IT'S PROBABLY THE GAS I'M USING, MIND YOU THIS IS VERBAL AFTER THE FACT, THEY DID NOT WANT TO PUT IT ON THE WORK ORDER. THEY ORDERED A NEW STEERING WHEEL DUE TO IT PEELING. I WAS ALSO TOLD THAT TECHNICALLY I AM RESPONSIBLE FOR THE DIAGNOSIS IF THEY DO NOT FIND ANYTHING WRONG AND THAT I HAD TO COVER THE TECHS TIME, WELL I HAVE TO TAKE IT BACK IN AGAIN FOR NO COOLANT IN THE OVERFLOW FOUL SMELL COMING FROM THE VENTS AND EXAUST SMELL IN THE CABIN. THE VEHICLE HAS 14900 MI SHOULD NOT HAVE THESE PROBLEMS ESPICALY COSTING WHAT IT DID

Mileage: 10

I HAVE A 2016 FORD EXPLORER LIMITED EDITION UNDER MY DADS NAME AND MY WIFE IS THE PRIMARY DRIVER ON IT. AFTER GETTING OUR CAR I DROVE IT DAILY AS COMMUTER FOR 2 MONTHS AND SOMETIMES I SMELL SOMETHING BAD INSIDE LIKE BURNED TIRES BUT I JUST IGNORED IT BECAUSE I SAID MY CAR IS BNEW AND MAYBE ITS FROM OUTSIDE AND AFTER THAT MY WIFE START DRIVING IT BUT LAST DECEMBER 2016 WE WENT TO VEGAS AND I JANSSEN (HUSBAND) IS THE ONE DRIVING ON THE CAR AND SMELLED SOMETHING BURNED TIRES INSIDE THE CAR WHILE CRUISING ON IT, I CHECKED THE TIRES/BREAK OUTSIDE BUT I DONT SMELL IT FROM OUTSIDE, SO AFTER THAT WE WENT TO OUR DEALER AND CHECKED IT FOUND OUT THERES A CARBON MONOXIDE PRESENT INSIDE AND THEY FIXED IT BY COVERING THE HOLES OF THE CAR THAT MAY BE THE ENTRY OF SMOKE FROM OUTSIDE AND UPDATING THE SYSTEM AS PER SERVICE GUY TOLD ME "RENE" AND SAID EVERYTHING WORKS WELL NOW. AFTER FEW MONTHS IT WAS JUNE 2017 I SMELLED IT AGAIN AND CONCERNED ME MORE BECAUSE MY WIFE IS PREGNANT AND I KNOW CO2 IS REALLY BAD ON OUR HEALTH AND I KNOW THAT BECAUSE WE ARE BOTH NURSES AND WE SENT IT BACK TO THE DEALER AND MY SERVICE GUY "LUIS " TOLD ME THEY PUT SOME RUBBER IN THE REAR DOOR FOR THE PURPOSE OF SEALING THE DOOR THAT MAYBE THE SMOKE FROM THE EXHAUST IS THE ONE CAUSING IT AND TAKE NOTE " THE CAR STAYS 1 WEEK IN THE SERVICE DEPARTMENT". AND NOW SEPT 2017 THE SAME THING IS HAPPENING AND I CALLED MY DEALERSHIP, I SPOKE TO LUIS AND CASEY AND THEY TOLD ME THERE'S STILL WAITING FOR THE SERVICE MANAGER BECAUSE THEY ARE BUSSY, I TOLD THEM MY CONCERN THAT MY WIFE IS PREGNANT SHE'S ON 8 MONTHS NOW AND IT MAKES ME REALLY CONCERNED OF WHAT IS GOING ON WITH THE CAR BUT THEY JUST TOLD ME TO WAIT, AND MY WIFE DAILY CAR IS IT. SO INCASE SOMETHING HAPPEN WITH MY FAMILY THIS IS NOT REALLY SAFE FOR US, SO I REALLY NEED A BIG HELP FROM YOU NHTSA THAT WE CAN SOLVE THIS PROBLEM, I HEARD OTHERS TOO ESP POLICE. TY

Mileage: 20,000

WHEN DRIVING THE VEHICLE UPHILL OR ACCELERATING ONTO THE HIGHWAY OR FREEWAY THERE IS A STRONG EXHAUST ODOR IN THE CABIN OF THE VEHICLE COMING FROM THE VENTS. IT WAS DETECTED EARLIER THIS YEAR, HOWEVER WE DID SOME EXTRA DRIVING THROUGH THE SUMMER TO CONFIRM THE ISSUE. ONCE CONFIRMED, WE TOOK IT TO OUR FORD DEALER. THEY COULD NOT RECREATE THE ISSUE, BUT HAD AN IDEA AS HOW TO FIX THE ISSUE. TO FIX IT, THEY HAD TO GET APPROVAL FROM FORD CORPORATE TO DO THE FIX. FORD CORPORATE TOLD THEM THERE WAS NO ISSUE SINCE IT COULD NOT BE RECREATED, AND WE CAN PICK UP THE VEHICLE AT ANY TIME. THE VEHICLE WAS DROPPED OFF AT OUR DEALERSHIP ON AUGUST 31, 2017. WE WERE NOTIFIED TODAY (SEPT. 7, 2017) THAT THE VEHICLE HAS NO ISSUE; THAT THE PROBLEM IS NOT ON THE CIVILIAN EXPLORERS.

Mileage: 18,000

2016 FORD EXPLORER XLT V6 TI-VCT FLEX FUEL VEHICLE (FFV). EXHAUST ENTERS CABIN DURING ACCELERATION. PUTRID ODOR OF EXHAUST RESEMBLES A FOUL BLEND OF VOMIT, ROTTEN EGGS, BURNT HAIR, BURNT WAX. HEADACHE AND HORRIBLE SMELL LINGERS IN SINUSES CONTINUES TO DAY FOLLOWING EXPOSURE. STENCH IS MUCH WORSE UNDER HEAVY ACCELERATION AND/OR DRIVING UPHILL WITH REAR A/C ON HIGH FAN SPEED. FORD SERVICE ACKNOWLEDGED WIDE-SPREAD PROBLEM PERFORMED TSB 17-0044 SEALING UNDERBODY SEAMS, REPROGRAMING REAR A/C AND REPLACING EXHAUST COMPONENTS. TSB 17-0044 IS INEFFECTIVE AND PROBLEM PERSISTS. 1. FORD HAS NOT ISOLATED SOURCE OF EXCESSIVE CARBON MONOXIDE (CO), HYDROCARBONS (HCS) AND NITROGEN OXIDES (NOX). IS ENGINE DEFLECTION UNDER ACCELERATION IMPACTING EXHAUST MANIFOLDS CAUSING LEAKAGE IN PIPE JOINTS? IS RICH FUEL MIXTURE IN ENGINE WITH UNBURNED FUEL PRODUCING ELEVATED CATALYTIC TEMPERATURES DAMAGING MANIFOLDS OR JOINTS? ARE FFV ENGINES FITTED WITH UNDERSIZED OR FAULTY CATALYTIC CONVERTERS? 2. EXHAUST SYSTEM FAILS TO EXPEL EXHAUST AWAY FROM VEHICLE. FORD ACKNOWLEDGES AS EVIDENCED BY TSB 17-0044 REPLACING MUFFLERS AND EXHAUST TIPS. 3. EXHAUST GASSES POOL IN BUMPER COVER AND NUMEROUS CAVITIES UNDER BODY. 4. AIR CONDITIONING SYSTEM FANS ACTIVELY PULL EXHAUST INTO THE VEHICLE LIKELY THROUGH AIR EXTRACTOR VENTS IN QUARTER PANELS. FORD ACKNOWLEDGES AS EVIDENCED BY TSB 17-0044 REPLACING AIR EXTRACTOR VENTS AND REPROGRAMMING REAR A/C TO SLOW OR HALT FANS UNDER VARIOUS BRAKING SCENARIOS. FORD MISREPRESENTING ELEVATED CO LEVELS ONLY FOUND IN POLICE INTERCEPTORS. AFTER FORD SERVICE SEALED SEAMS PER TSB 17-0044, I DETECTED 17 PPM OF CO IN TWO DETECTORS. FORD MUST EVALUATE EVERY EXHAUST COMPONENT UNDER LOADING FOR DEFLECTION AND EXCESSIVE HEAT. CAN EXHAUST ENTER VIA MID BODY, ENGINE COMPARTMENT OR COWL IN ADDITION TO REAR OF VEHICLE? PICS ILLUSTRATE REAR INFILTRATION.

TL* THE CONTACT OWNED A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 70 MPH, THE FOUR WHEEL DRIVE WARNING INDICATOR ILLUMINATED A "TEMPORARY DISABLE" MESSAGE. THE CONTACT STATED THAT SMOKE APPEARED UNDER THE HOOD, FROM THE REAR OF THE VEHICLE, AND THROUGH THE AIR VENTS. THE DRIVER COASTED OVER TO THE SIDE OF THE ROAD AND THE ENGINE BURST INTO FLAMES. THE FIRE ORIGINATED FROM UNDERNEATH THE FRONT OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NEITHER A FIRE NOR A POLICE REPORT WERE FILED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED KUNES COUNTRY FORD LINCOLN DEALER (LOCATED AT 2811 N LOCUST ST, STERLING, IL 61081) AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE CONTACT CALLED THE MANUFACTURER AND REFERRED TO HIS INSURANCE CO. THE MANUFACTURER DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

Mileage: 23,000

FOR THE PAST YEAR I HAVE SMELLED EXHAUST IN MY BRAND NEW VEHICLE. ABOUT 9 MONTHS AGO I HAD IT TESTED AT FORD DEALERSHIP SERVICE DEPT FOR POSSIBLE CARBON MONOXIDE BECAUSE THE EXHAUST SMELL WAS BAD, PARTICULARLY WHEN HITTING SPEEDS AROUND 70MPH. FORD LAUGHED AT AND SAID THERE IS NOTHING WRONG. THE SMELL CONTINUED, MYSELF AND MY DAUGHTER WOULD GET HEADACHES, SHORTNESS OF BREATH AND I WOULD FEEL NAUSEOUS AFTER DRIVING A LONG PERIOD OF TIME. EARLIER THIS WEEK I WAS SO DIZZY, I NEEDED TO PULL OVER TWICE JUST TO GAIN MY FOCUS. I PURCHASED A CARBON MONOXIDE TESTER. YES, THERE IS CARBON MONOXIDE. I AM A BIT FRUSTRATED SINCE THE ISSUE COULD HAVE BEEN FIXED PREVIOUSLY, RATHER THAN LAUGHED AT ME AND I ENDURED POOR HEALTH FOR SO LONG.

Mileage: 5,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING BETWEEN 55-60 MPH, THERE WAS AN ABNORMAL ODOR ENTERING THE VEHICLE THROUGH THE AIR CONDITIONING SYSTEM. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. CAUSEWAY FORD (LOCATED AT 375 NJ-72, MANAHAWKIN, NJ 08050, (609) 597-8083) AND THE MANUFACTURER WERE NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,492.

Mileage: 4,492

WHEN DOING A HARD ACCELERATION (I.E.. MERGING ONTO A HIGHWAY), EXHAUST SMELL ENTERS THE VEHICLE THROUGH THE VENTS. I'VE BROUGHT THIS ISSUE TO MY DEALER'S SERVICE DEPARTMENT FOR THE 1ST SERVICE AND WAS INFORMED THAT THERE WAS A TSB ON THIS PROBLEM. THE SECOND TIME I BROUGHT THE VEHICLE IN FOR SERVICE I MENTIONED IT AGAIN. THIS TIME, THEY KEPT THE VEHICLE AND TRIED TO FIX IT BY INSTALLING PLUGS ON REAR HATCH, RESEALING BODY SEAMS AT THE REAR OF THE VEHICLE, AND APPLY RUBBERIZED COATING. THIS DID NOT SOLVE THE PROBLEM. WHEN I BROUGHT THE VEHICLE IN FOR SERVICE IN MAY 2017 I TOLD THEM I STILL HAD THE PROBLEM. AT THIS POINT, SERVICE DEPT INDICATED THEY STILL HAVEN'T FIGURED OUT WHAT IS CAUSING THE PROBLEM. I PURCHASED THIS VEHICLE IN JANUARY 2016 AND STARTED NOTICING THE PROBLEM AFTER I'D HAD THE VEHICLE A FEW MONTHS. THIS PROBLEM OCCURS ALMOST EVERY TIME WHEN HARD ACCELERATING. THE EXHAUST SMELL LASTS FROM 2-5 MINUTES. THIS PROBLEM MAY OCCUR MULTIPLE TIMES DURING A DRIVE. I DON'T KNOW WHETHER THE FUMES ARE CONTINUING INTO THE VEHICLE ONCE I CAN'T SMELL IT ANYMORE.

Mileage: 5,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, CARBON MONOXIDE ENTERED THE VEHICLE THROUGH THE AIR CONDITIONING VENTS, WHICH CAUSED THE CONTACT TO HAVE HEADACHES AND NAUSEA. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER (AUTONATION FORD KATY, LOCATED AT 20777 KATY FWY, KATY, TX 77450; (281) 305-8949). THE DEALER STATED THAT THEY ORDERED THE PARTS AND WERE WAITING FOR THEM TO ARRIVE. ONCE AVAILABLE, THE DEALER WOULD REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

EXHAUST FUMES GETTING INSIDE THE CAR. TOOK THE SUV TO THE FORD DEALERSHIP ON 8/11. TECHNICIAN DIAGNOSED AND CONFIRMED THAT CARBON MONOXIDE WERE DETECTED IN THE INTERIOR OF THE CAR WHILE DRIVING. TOLD TO BRING BACK CAR AFTER PART'S ARE ORDERED. GOT A CALL 8/16 THAT PARTS ARE BACKED ORDERED AS SO MANY OWNERS HAS BROUGHT THEIR SUV'S IN WITH THE SAME PROBLEM. IT WILL TAKE 2-3 WEEKS TO GET THE PARTS AND 1.5 DAYS OF WORK. SUV WAS PURCHASED ON 7/4/2016. THIS ISSUE HAS BEEN THERE SINCE DAY ONE AS I IGNORED IT THINKING AS A NEW CAR, IT NEEDS TO RUN FOR SOMETIME BEFORE THE SMELLS GOES AWAY. AFTER 3 MONTHS, THOUGHT WILL WAIT TILL THE FIRST OIL CHANGE. THAT'S THE BIG MISTAKE I MADE, SHOULD HAVE TAKEN IT EARLIER. UNFORTUNATELY, WITH WORK, WAS NOT ABLE TO LEAVE THE CAR AT THE DEALERSHIP.

WHEN SPEEDING UP TO PASS OR ACCELERATING RAPIDLY YOU SMELL FUMES IN THE CAR WHICH MAKE YOU SICK AND LIGHT HEAD

Mileage: 6,000

WHILE DRIVING ONTO THE ON-RAMP OF INTERSTATE, THE VEHICLE'S AC AUTOMATICALLY MOVED TO RECIRCULATION MODE AND I BEGIN TO NOTICE A FOUL SMELL EMITTING FROM THE ENGINE COMPARTMENT. I ALSO NOTICED THAT THIS EVENT WOULD OCCUR ANY TIME THE ENGINE RPMS WERE ABOVE 2700-3000 WHEN THE VEHICLE WOULD UP-SHIFT TO ON-RAMP, PASSING VEHICLES TO CHANGE LANES OR REGULAR ACCELERATION. AFTER MY TRAVEL YESTERDAY FROM BEING ON THE ROAD FOR A PERIOD A LITTLE OVER AN HOUR, I BEGAN TO FEEL NAUSEOUS AND LITE HEADED. I STILL HAVE THE SAME SYMPTOMS ON 8/14/2017. I WILL BE TAKING THE VEHICLE IN TO FORD DEALERSHIP FROM WHICH I MADE THE VEHICLE PURCHASE IN ORDER FOR THEM TO CONDUCT A CHECK ON THE VEHICLE FOR WHAT I BELIEVE TO BE CARBON MONOXIDE LEAKS FROM EITHER THE ENGINE CABIN, REAR EXHAUSTS OR A COMBINATION OF BOTH. I AM FEARFUL THIS IS AFFECTING MY FAMILY AND POSSIBLY ENDANGERING OUR LIVELIHOOD AS I COMMUTE DAILY IN THE VEHICLE AND ITS OUR ONLY FAMILY VEHICLE AS THE PRIMARY MEANS OF TRANSPORTATION.

Mileage: 13,000

UNDER ACCELERATION, THERE IS AN EXHAUST SMALL INSIDE THE VEHICLE, AND I'VE MEASURED CARBON MONOXIDE LEVELS UP TO 19 PPM.

Mileage: 16,000

THERE IS A SMELL OF EXHAUST INSIDE THE CABIN OF OUR EXPLORER AT TIMES WHEN DRIVING ON THE FREEWAY AND WHEN OUR AIR CONDITIONING IS ON, RECYCLING THE AIR INSIDE THE VEHICLE. THIS SMELL GIVES OUR TEENAGE DAUGHTER HEADACHES, AND WE ARE CONCERNED THAT IT COULD CAUSE OTHER HEALTH ISSUES OVER TIME. LIVING IN ARIZONA, WE CANNOT JUST TURN OFF THE AC WHEN IT IS 110-117 DEGREES OUTSIDE. WE HAVE TAKEN IT INTO OUR LOCAL FORD DEALER THREE TIMES AND THEY SAID THAT THEY HAVE DONE THREE REPAIRS, INCLUDING REMOVING THE BACK BUMPER AND SEALING SOME GAPS, REPLACING THE CEILING AIR VENTS AND ADJUSTING THE SOFTWARE IN THE VEHICLE. NONE OF THESE HAVE FIXED THE ISSUE, HOWEVER, AND THE DEALER'S SERVICE DEPARTMENT SAYS THAT THEY HAVE DONE ALL THE REPAIRS THAT THEY KNOW HOW TO DO, PER THE INSTRUCTIONS FROM FORD CORPORATE. THEY RECOMMENDED THAT WE CALL FORD CORPORATE CUSTOMER SERVICE, BUT AFTER TWO WEEKS OF WAITING FOR A "GOOD FAITH REVIEW," THE REGIONAL CUSTOMER SERVICE MANAGER INFORMED US TODAY THAT WE DO NOT MEET THE REQUIREMENTS FOR A BUY-BACK, AND WE SHOULD JUST TAKE IT TO ANOTHER FORD DEALER FOR A SECOND OPINION ON THE REPAIRS, OR BUY A NEW VEHICLE AND TRADE OURS IN. WE ARE VERY CONCERNED ABOUT THIS ISSUE, BUT DON'T WANT TO LOSE A LOT OF MONEY TRADING IT IN, AS THE VALUE HAS DEPRECIATED SEVERELY IN THE YEAR SINCE WE PURCHASED THE VEHICLE.

Mileage: 14,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST POWER AND THE SERVICE "WRENCH" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WAS TOWED TO THE DEALER (NORTHTOWN FORD IN MENOMONIE, WI) WHERE THE THROTTLE BODY WAS REPLACED. THE FAILURE RECURRED AND THE SAME DEALER REPLACED THE RETAINING CLIP, BUT THE FAILURE RECURRED. THE CONTACT MADE THE MANUFACTURER AWARE OF THE FAILURES AND REQUESTED A BUY-BACK. THE CONTACT WAS INFORMED THAT THE ISSUES DID NOT WARRANT A BUY-BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.

Mileage: 9,000

JUST PURCHASED THE VEHICLE FROM A DEALER 60 MILES AWAY FROM HOME. DRIVING HOME ON THE HIGHWAY, UPON FULL THROTTLE ACCELERATION WITH WINDOWS CLOSED AND AC SET TO RECIRCULATE, THE CABIN FILLED WITH EXHAUST FUMES WITH THE TELLTALE ROTTEN EGG SMELL. ONCE WINDOWS WERE OPENED AND EXHAUST FUMES EXITED THE VEHICLE, I CLOSED THE WINDOWS AND NOTICED NO MORE EXHAUST SMELL UNTIL I PERFORMED A FULL THROTTLE PASSING MANEUVER AND THE SMELL RETURNED AGAIN, PROMPTING ME TO OPEN WINDOWS AGAIN TO CLEAR THE AIR. AFTER THE SECOND INCIDENT, I DROVE THE REST OF THE WAY AT NORMAL THROTTLE WITH NO MORE EXHAUST ODORS OCCURRING. THIS WAS VERY DISAPPOINTING FOR A $41,000 VEHICLE.

Mileage: 10,600

WHEN DRIVING THE CAR, UPON ACCELERATING, EVEN WITH THE CIRCULATING AIR ON, THE FUMES ARE VERY STRONG COMING INTO THE CABIN OF THE CAR. ALSO, WHEN FIRST STARTING THE CAR WITH THE A/C ON, THERE IS A VERY SOUR/STALE ODOR COMING FROM THE VENTS. WE MADE A 2 HOUR TRIP, AND AFTER BEING IN THE CAR THAT LONG, I HAD A BAD HEADACHE AND FELT NAUSEATED FROM THE FUMES. I AM THE MAIN DRIVER OF THE CAR AND IT IS MY SOLE SOURCE OF TRANSPORTATION. EVER SINCE WE PURCHASED THE CAR BACK IN JANUARY OF 2017, I STARTED GETTING BAD HEADACHES AND HAVE THEN ON A REGULAR BASIS. I'M STARTING TO THINK THEY ARE COMING FROM THIS CAR. IT HAS BEEN IN A FORD GARAGE NUMEROUS TIMES SINCE WE PURCHASED IT BUT THEY SAY EVERYTHING CHECKS OUT OK.

Mileage: 35,900

WHILE DRIVING AND PUTTING LOAD ON THE ENGINE, THERE IS A SMELL OF EXHAUST IN THE CABIN. THIS IS MORE NOTICABLE WHEN THE AC IS ON RECYCLE AIR.

Mileage: 1,000

SINCE WE HAVE PURCHASED THE VEHICLE WE HAVE SMELLED A ROTTEN EGG/BURNT HAIR SMELL FROM THE VEHICLE. IT IS AT ITS MOST POTENT POINT WHEN ACCELERATING TO HIGHER RATES OF SPEED. IT KEEPS A FAIRLY CONSISTENT SMELL AT SPEEDS OF 65 MPH AND HIGHER AS WELL. THE SMELL ALWAYS SEEMS TO COME FROM THE AIR CONDITIONING VENTS. IS IT ALSO COINCIDENTAL THAT THE CABIN AIR FILTER ALREADY NEEDS TO BE REPLACED? THIS HAS MADE FOR DISORIENTING AND NAUSEATING TRIPS IN THE VEHICLE FOR ALL PASSENGERS. OUR CHILD HAS COMPLAINED AND HAS FELT ILL WHEN RIDING IN HIS CAR SEAT IN THE SECOND ROW. ON A RECENT 6500 MILE ROAD TRIP, I BECAME SEVERELY ILL AND HAD DIFFICULTY BREATHING WHILE RIDING IN THE TRUCK. I WAS NAUSEATED FOR SEVERAL HOURS AFTERWARDS AND HAD AN EXCRUCIATING HEADACHE. WE DISCUSSED THIS WITH THE LOCATION WE PURCHASED THE VEHICLE AND THEY STATED THERE IS NOTHING THEY CAN DO ABOUT IT. WE THEN TOOK IT TO ANOTHER LOCATION IN CABOT, ARKANSAS AND AGAIN; NOTHING CAN BE DONE ABOUT IT. WE WERE TOLD THAT FORD IS AWARE OF THE ISSUE AND IT HAS BEEN GOING ON FOR SEVERAL YEARS NOW. WHY WERE WE NOT WARNED OF THIS ISSUE? WE ARE PUTTING OUR HEALTH AND MY CHILD'S HEALTH ON THE LINE EVERY TIME WE DRIVE THE TRUCK BUT DUE TO OUR FINANCES, WE HAVE NO CHOICE BUT TO KEEP THE VEHICLE.

Mileage: 50,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING, THE CONTACT NOTICED AN ABNORMAL ODOR INSIDE THE VEHICLE RESEMBLING CARBON MONOXIDE WHILE THE RECIRCULATION AIR CONDITIONER WAS ACTIVATED. THE PASSENGER (THE CONTACT'S WIFE) NOTICED THE ODOR. THE CONTACT SAW THE FAILURE ON THE NEWS AND CALLED THE DEALER (L&S TOYOTA, 248 AUTO PLAZA DR, BECKLEY, WV, 25801; 304-252-8548; EXT 231) WHERE THE DEALER ADVISED THE CONTACT THAT THEY WERE TRYING TO SCHEDULE AN APPOINTMENT. THE CONTACT FAXED OVER SIX PAGES OF INFORMATION FOR THE DEALER TO TRY AND REMEDY THE CARBON MONOXIDE FAILURE. THE VEHICLE YEAR AND MODEL WAS INCLUDED IN INVESTIGATION NHTSA NUMBER: EA17002 (STRUCTURE, ENGINE). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Mileage: 20,000

I AM GETTING CARBON MONOXIDE FUMES IN THE PASSENGER COMPARTMENT OF MY VEHICLE WHEN ACCELERATING. IT IS MOST NOTICEABLE WHEN THE AIR CONDITIONING IS IN THE RECIRCULATE MODE. THE CAR WAS PURCHASED 5/31/16 AND IT HAS BEEN AN ONGOING ISSUE. THE DEALER HAS NO SOLUTION.

NOXIOUS "ROTTEN EGG" SMELL IN THE CABIN WHEN RAPIDLY ACCELERATING. CONCERNED ABOUT CARBON MONOXIDE BASED ON RECENT NEWS REPORTS.

Mileage: 12,000

AFTER ACCELERATING ONTO THE INTERSTATE OR WHEN I AM CLIMBING A STEEP HILL ONCE I DECELERATE AND MAINTAIN A LEVEL SPEED THE CABIN FILLS WITH A "BURNT OIL" SMELL. IT HAS BEEN GETTING PROGRESSIVELY WORSE AND I AM CONCERNED ABOUT HARMFUL GASES.

Mileage: 24,000

UPON HARD ACCELERATION I GET A STRONG EXHAUST FUME ODOR ENTERING THE CABIN OF THE EXPLORER. SO STRONG MY WHOLE FAMILY NOTICES IT. IT DOES IT EVEN WITH THE WINDOWS DOWN OR UP AND WITH OR WITHOUT THE AIR RECIRCULATION SETTING ON OR OFF. SOMEHOW EXHAUST FUMES ARE ENTERING THE CABIN CAUSING A FOUL ODOR.

Mileage: 48,000

WHILE DRIVING 65 MPH ON A HIGHWAY MY 2016 FORD EXPLORER XLT LOST ALL POWER AND WOULD NOT ACCELERATE. THE ENGINE SUBSEQUENTLY QUIT AND I LOST ALL POWER STEERING AND BRAKING. THE VEHICLE HAS APPROXIMATELY 26,000 MILES. NO WARNING/MALFUNCTION LIGHTS APPEARED. AFTER ABOUT 30 MINUTES THE VEHICLE RESTARTED AND I WAS ABLE TO DRIVE TO FORD DEALERSHIP.

Mileage: 26,000

CARBON MONOXIDE AND GASOLINE SMELL IN CABIN

Mileage: 400

ON 6/28/2016 THE VEHICLE WAS INVOLVED IN A LOSS OF CONTROL ACCIDENT DUE TO DRIVER BECOMING UNCONSCIOUS. THE DRIVER AND ALL PASSENGERS BECAME UNCONSCIOUS NEARLY SIMULTANEOUSLY. THE ORIGINAL ASSUMPTION WAS THAT THE DRIVER FELL ASLEEP, ALTHOUGH SHE DID NOT REMEMBER FEELING DROWSY PRIOR TO THE ACCIDENT. THE ACCIDENT RESULTED IN TOTAL LOSS OF THE VEHICLE AND NO INJURIES WERE SUSTAINED. THE ACCIDENT OCCURRED ON I-85, MP 18 NORTH OF MONTGOMERY, ALABAMA. SINCE SEEING THE REPORT TODAY ABOUT POSSIBLE CO LEAKAGE INTO THE PASSENGER CABIN ON THE FORD EXPLORER VEHICLES, I WOULD NOW SUSPECT THIS AS A POSSIBLE CONTRIBUTING FACTOR IN THIS ACCIDENT...UPDATED 08/07/17 *BF *CN

Mileage: 1,200

WE EXPERIENCE A HORRIBLE SMELL OF EXHAUST FUMES WHENEVER WE FIRST TURN OUR VEHICLE ON. IT IS EXTREMELY NOTICEABLE AND CAN CLEARLY BE TRACED BACK TO THE EXHAUST SYSTEM AS THERE IS NO ODOR WHEN THE VEHICLE IS TURNED OFF. THIS IS DANGEROUS AS LARGE AMOUNTS OF CO OR CO2 CAN BE DEADLY ESPECIALLY IN ENCLOSED AREA. THE ODOR REMAINS EVEN WHILE DRIVING AND ACCELERATING.

Mileage: 45,000

EXHAUST SMELL IN VEHICLE: AUTOMOBILE CONTINUES TO HAVE EXHAUST SMELL IN CABIN OF VEHICLE WHILE DRIVING. VERY EVIDENT UPON ACCELERATION. THIS HAS BEEN AN ONGOING PROBLEM SINCE OWNING THE VEHICLE.

Mileage: 5,000

CONSTANT EXHAUST SMELL INSIDE THE VEHICLE. THE VEHICLE ONLY HAS ROUGHLY 13,000 MILES AND MY CHILDREN HAVE A DIFFICULT TIME SITTING IN THE BACK SEAT ON ROAD TRIPS.

Mileage: 12,000

SMELL IN CABIN WHEN DRIVING EVEN AFTER 2 OF FORD'S TECHNICAL SERVICE BULLETINS WERE PERFORMED. PROBLEM STILL NOT RESOLVED. DEALER SAYS THERE IS NOTHING MORE THEY CAN DO, THAT IS THE ONLY FIX FORD CAN PROVIDE.

Mileage: 13,354

DURING ACCELERATION, A STRONG ODOR FILLS THE CABIN. ACCORDING TO THE CARBON MONOXIDE MONITOR WE USED, IT REGISTERED AT 5-9 PPM AS THE ODOR CAME THROUGH THE AIR VENTS. THE AIR WILL RETURN TO 0 PPM AFTER DRIVING WITH THE WINDOWS DOWN FOR ~1 MINUTE.

Mileage: 21,000

EXHAUST IN CABIN LEASED NEW 2016 FORD EXPLORER XLT MARCH OF 2016. IMMEDIATELY SMELLED EXHAUST IN CABIN UPON ACCELERATION. TOOK BACK TO DEALER. TOLD IT WAS FIXED. IT WAS NOT. STILL SMELL EXHAUST. DAUGHTER FEELS SICK RIDING IN BACK SEAT. TOOK BACK TO DEALER. TOLD THEY NEED CAR A FEW DAYS. WAS GIVEN NO EXPLANATION. ASKED FOR LOANER CAR. WAS REFUSED. MANAGER OUT FOR 2 MORE DAYS SO WILL WAIT UNTIL HE IS IN TO SPEAK TO. WAS TREATED RUDELY.

Mileage: 10

FORD EXPLORER CABIN HAS A BAD EXHAUST TYPE SMELL. VEHICLE WAS PURCHASED USED IN DECEMBER 2016. SMELL WAS MORE EVIDENT IN MARCH TO JULY WHEN WE RAN THE AIR CONDITIONER MORE. WHEN WE ACCELERATED TO HIGHWAY SPEED THE SMELL WOULD FOLLOW A FEW SECONDS LATER. THIS WAS EXPERIENCED BY SEVERAL PEOPLE ON MANY OCCASIONS. THIS IS MY WIFE'S DAILY DRIVER. TOWARD THE END OF MAY 2017 SHE BEGAN COMPLAINING DAILY OF DIZZINESS AND HEADACHES. THE SMELL WAS STILL PRESENT AFTER ACCELERATING. WE TOOK THE CAR IN TO A LOCAL FORD DEALER ON JUNE 13. THEY PERFORMED THE RECOMMENDED REPAIR PER THE FORD BULLETIN TSB 170044. WE TOOK THE CAR FROM THE DEALERSHIP ON JUNE 22 AND STILL SMELLED THE BAD SMELL THAT EVENING. RETURNED THE CAR TO THE DEALER THE NEXT DAY (JUNE 23). THEY THEN REPLACED THE MAJORITY OF THE MUFFLER AND TAIL PIPE ASSEMBLY. CAR WAS PICKED UP ON JULY 7 AND DRIVEN THAT EVENING. SMELL WAS STILL NOTICEABLE IN THE CABIN. WENT TO ANOTHER FORD DEALER THE NEXT DAY TO DISCUSS THE PROBLEM AND THEY RECOMMENDED WE TALK TO THE SERVICE DIRECTOR AT THE FIRST FORD DEALERSHIP AND GIVE THEM ONE MORE CHANCE TO FIX THE PROBLEM. THIRD TRIP TO THE SAME DEALER WITH THE SAME PROBLEM. THEY SAID THEY INSPECTED ALL OF THE PREVIOUS WORK AND TEST DROVE THE CAR AND FOUND NO PROBLEMS.THE SERVICE DIRECTOR ALSO TOLD US WE COULD NOT PROVE THERE WAS ANY EXHAUST FUMES OR CARBON MONOXIDE INSIDE THE CABIN. (I TOLD HIM HE COULD NOT PROVE THAT THERE WAS NOT ANY EXHAUST FUMES OR CO IN THE CABIN). CAR STILL HAS A BAD ODOR IN THE CABIN WHEN ACCELERATING TO HIGHWAY SPEED WITH THE AIR CONDITIONER RUNNING. (THE SMELL MAY BE LESS BUT IS STILL NOTICEABLE). WE HAVE ORDERED A BATTERY OPERATED CONTINUOUSLY MONITORING CARBON MONOXIDE DETECTOR TO PUT IN THE CAR. WE HAVE NOT INSTALLED IT YET, BUT WE CAN LET YOU KNOW WHEN WE DO AND ANY RESULTS. WIFES DIZZINESS AND HEADACHES WENT AWAY WHILE THE EXPLORER WAS IN THE SHOP.

Mileage: 30,954

MY STOCK (UNALTERED) 2016 FORD EXPLORER SPORT WITH ECOBOOST ENGINE EMITS A ROTTEN EGG, SULFUR-LIKE ODOR INTO THE PASSENGER CABIN UPON FULL THROTTLE ACCELERATION. THIS CONDITION DOES NOT OCCUR DURING NORMAL (LESS THAN FULL THROTTLE ACCELERATION) DRIVING. THIS CONDITION OCCURS ONLY DURING FULL THROTTLE ACCELERATION AND IS REPLICABLE. THIS CONDITION HAS OCCURRED SINCE ORIGINAL PURCHASE IN 04/2016 AND CONTINUES TODAY.

Mileage: 15,000

EVERY TIME I STEP ON THE GAS TO ACCELERATE QUICKLY, THE INSIDE OF MY CAR STARTS TO SMELL LIKE SMOKE OR SOMETHING IS BURNING. I HAVE TO LOWER MY WINDOWS FOR ABOUT A MINUTE TO CLEAR THE AIR OUT. IT HAS BEEN GOING ON FOR MONTHS.

Mileage: 1,000

I HAVE BEEN TAKING THIS VEHICLE INTO THE DEALERSHIP MANY TIMES SINCE JULY 2016 FOR AN EXHAUST SMELL IN THE CABIN WHEN ACCELERATING AND AT HIGH SPEEDS AND CONSTANTLY FEEL DIZZY AND NAUSEOUS WHEN DRIVING THE VEHICLE. I HAVE TRIED MULTIPLE DEALERSHIPS TO FIX AND THEY HAVE TRIED ALL THE TSB'S THAT APPLY TO THE 2011-15'S, BUT SEEM TO NOT WORK ON THE 2016. THEY HAVE RESEALED THE VEHICLE AT LEAST 3 TIMES, REPLACED THE EXHAUST SYSTEM, AND OTHER PARTS, AND WHO KNOWS WHAT ELSE THEY'VE TRIED, BUT STILL WITH NO RESOLUTION. I'M TAKING IT BACK TO THE DEALERSHIP YET AGAIN TOMORROW, BUT REFUSE TO TAKE THIS VEHICLE BACK HOME UNTIL THE SMELL IS COMPLETELY GONE, WHICH SEEMS TO BE AN IMPOSSIBLE FEAT AT THIS POINT. I HAVE A CASE OPEN WITH FORD, BUT HAVE NOT NOT MADE ANY PROGRESS WITH THEM EITHER (OVER 6 WEEKS). PLEASE DO WHAT YOU CAN TO GET THEM TO MAKE A RECALL ASAP BEFORE I BECOME ONE OF THOSE SOCCER MOMS THAT PASSES OUT BEHIND THE WHEEL WITH HER KIDS AND DOGS IN THE CAR AND THEY MAKE A LIFETIME MOVIE ABOUT HOW MY HUSBAND CAN NO LONGER LIVE WITHOUT US :)

Mileage: 10,000

TERRIBLE SMELL COMING INTO THE CABIN OF THE VEHICLE WHEN I ACCELERATE AND WHEN IT SITS IN THE SUN. WHEN I ACCELERATE IT SMELLS LIKE A GAS COMING INTO THE CAR, MY KIDS AND I EXPERIENCE FEELING SICK AND HEADACHES. WHEN MY CAR SITS IN THE SUN I GET THIS BURNING GLUE SMELL IN THE CAR THAT ALSO GIVES ME A HEADACHE AND THERE ARE DAYS WHERE I CANNOT DRIVE MY CAR. I HAVE TAKING IT TO THE DEALERSHIP FOUR TIMES AND STILL THE ISSUE IS NOT FIXED, I HAVE SMALL CHILDREN AND I NO LONGER ALLOW THEM TO DRIVE MY VEHICLE DUE TO THE CHEMICALS THAT ARE COMING INTO MY CAR. MY CAR IS NOW STILL SITTING AT DEALERSHIP BECAUSE OF THIS SMELL.

Mileage: 13,500

STRONG EXHAUST SMELL IN CABIN WHENEVER HARD ACCELERATION. FOR EXAMPLE ANYTIME I AM GETTING ON THE FREEWAY FREEWAY.

Mileage: 45,245

THIS HAS HAPPENED TWICE NOW, WHEN DRIVING ON THE HIGHWAY (WITH NO WARNING OR ANY CHECK ENGINE LIGHTS ON) THE ENGINE WILL SUDDENLY STOP, A NOTICE TO "CHECK MANUAL" PLUS A WRENCH LIGHT WILL COME ON. THE VEHICLE WILL NOT ACCELERATE, FORCING YOU TO COAST OR STOP ON THE SIDE OF A ROAD/HIGHWAY. VEHICLE HAS LESS THAN 14,000 MILES ON AND HAS HAD MAINTENANCE AND OIL CHANGES REGULARLY.)

Mileage: 13,800

EXHAUST FUMES IN PASSENGER COMPARTMENT. RETURNED TO DEALERSHIP THREE TIMES AND STILL NO FIX. HAD TO KEEP WINDOWS OPEN TO OPERATE EVEN A SHORT DISTANCE. ONLY 5,200 MILES ON THIS VEHICLE. I HAVE SURVIVED EXPOSURE TO AGENT ORANGE AND TONS OF ASBESTOS IN THE DEFENSE OF OUR COUNTRY BUT I REFUSE TO SUCCUMB TO CARBON MONOXIDE AT THE HANDS OF THE FORD MOTOR CO. MY WIFE AND I LOST OUR INVESTMENT , DOWN PAYMENT, AND TRADE IN VALUE FOR THE EIGHTEEN MONTHS THAT WE OWNED THIS VEHICLE WHICH WE DUBBED THE MOBILE GAS CHAMBER.

Mileage: 5,200

EXHAUST SMELL IN THE INTERIOR COMING OUT OF THE HVAC VENTS DURING SUSTAINED ACCELERATION SUCH AS GETTING ONTO THE HIGHWAY. HAS BEEN TO FORD AND HAD RELATED TSB PERFORMED AS WELL AS THE EXHAUST CHANGED WITH NO CHANGE IN THE PROBLEM.

Mileage: 500

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR IN THE VEHICLE SIMILAR TO ROTTING EGGS. THE CONTACT WAS UNABLE TO DETECT THE ORIGIN OF THE ODOR. THE CONTACT STATED THAT THE ODOR WAS GETTING WORSE EVERY DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

Mileage: 4,000

THE CAR SUDDENLY STOPS ACCELERATING. THIS IS THE 2ND TIME IT HAS HAPPENED TO ME. BOTH TIMES, THE GAS PEDAL WILL NOT WORK, GEARS DO NOT WORK. IT WILL NOT DRIVE OR REVERSE. THE FIRST TIME, THE DEALERSHIP REPLACED THE THROTTLE BODY, SAID THEY HAVE HAD ISSUES WITH SEVERAL AND WITH REPLACEMENT IT HAS CORRECTED THE PROBLEM. I HAVE NOW HAD THE REPLACEMENT AND THE SAME THING HAPPENED AGAIN. IT IS CURRENTLY BACK AT THE DEALER. I BOUGHT THIS VEHICLE NEW IN FEB 2016 AND IT CURRENTLY HAS LESS THAN 10,000 MILES ON IT. THIS IS VERY DANGEROUS AS IT COMES WITH NO WARNING. I COULD BE PULLING OUT IN TRAFFIC AND THE CAR COULD STOP ACCELERATING! I NO LONGER FEEL SAFE DRIVING THIS CAR.

Mileage: 9,500

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ODOR OF EXHAUST FUMES INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

Mileage: 1,000

ENGINE COOLANT OVERHEATING - ABOUT 30 DAYS AGO, MY CAR BEGAN OVERHEATING AND IT WAS DISCOVERED THAT I WAS OUT OF ENGINE COOLANT. REFILLED AND LET IT SIT FOR A FEW DAYS AND NO 30 DAYS LATER MY CAR IS DOING THE SAME THING. PLACE SERVICE CALL AND IT WAS DETERMINED THAT I NEEDED A NEW WATER PUMP. 1 YEAR OLD CAR AND ALREADY HAD TO HAVE THE OIL SENDING UNIT REPLACED AND NOW A NEW WATER PUMP.

Mileage: 44,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHENEVER THE AIR CONDITIONING RECIRCULATING OPTION WAS ACTIVATED, THE VEHICLE BEGAN TO FILL UP WITH CARBON DIOXIDE. THE CONTACT PURCHASED A CARBON DIOXIDE MONITOR THAT INDICATED THAT THE AIR CONDITIONING WAS RELEASING CARBON DIOXIDE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS NOT FAMILIAR WITH THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS AN INVESTIGATION REGARDING THE FAILURE; HOWEVER, A RECALL HAD NOT BEEN ISSUED. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

OUR EXPLORER HAS ROUGHLY 10K MILES ON IT AND WE PURCHASED IT JAN 2016. WHEN WE ACCELERATE RAPIDLY TO GET UP HILLS OR ON A FREEWAY, WE GET FLOODED WITH AN EXHAUST SMELL THROUGH THE AC VENTS. WE STARTED TO NOTICE THIS ON A FAMILY ROAD TRIP FEB 17, 2017 TO THE ZOO WITH OUR KIDS. THIS HAPPENED WITH OUR 2013 ALSO. THIS CAR IS WAY WORSE AND HAPPENS WITH RAPID ACCELERATION OF 3000-3500 RPM IN TOWN AS WELL. WHEN THIS HAPPENS, WE GET LIGHT HEADED AND MASSIVE INSTANT HEADACHES FROM THE SMELL. WE ARE NOTICING IT HAPPENING NOW IN CITY STREET DRIVING IF WE ARE TRYING TO GET UP A BIG HILL AS WELL AS WHEN WE ACCELERATE TO MERGE ONTO A HIGHWAY. THE SMELL IS GETTING WORSE EACH TIME IT HAPPENS. AS OF LAST WEEK, MY HUSBAND HAS NOTICED WHILE DRIVING NOT ONLY IS THE SMELL GETTING MORE INTENSE BUT IT ISN'T TAKING AS MUCH ACCELERATION FOR IT TO TRIGGER THE SMELL TO FLOOD THE CABIN. HE WAS DRIVING UP A HILL IN TOWN AND ONLY HAD THE RPM AT 2000 AND NOTICED THE SMELL. WE ARE HAVING ISSUES BEING ABLE TO DRIVE AROUND TOWN WITHOUT HAVING THE SMELL FLOOD OUR CABIN. WE HAD ISSUES WITH OUR 2013 DOING THE SAME THING BUT THE 2013 WAS ONLY ON THE HIGHWAY AND NOT AS INTENSE AS THIS CAR. WE ARE STARTING TO EXPERIENCE SYMPTOMS WHEN WE HAVE THIS SMELL COME OUT. WE HAVE TRIED TO TURN OFF AC BUT THAT MADE IT WORSE. WE HAVE THREE SMALL CHILDREN AND THIS IS OUR ONLY FAMILY CAR AND NOW WE ARE SCARED TO DRIVE IT!

Mileage: 10,000

CARBON MONOXIDE LEAKING INTO THE CAR CABIN: THE CAR WAS BEING DRIVEN AT 75MPH ON A HIGHWAY, CLIMATE IN THE CAR 71 DEGREES, AND RECIRCULATING AIR WAS ON. CAR WAS DRIVEN FOR ABOUT 2-3 MINUTES BEFORE CARBON MONOXIDE DETECTOR STARTED SENSING CARBON MONOXIDE. DIGITAL CARBON MONOXIDE DETECTOR ALARM SOUNDED WHEN IT HIT 35PPM, THEN THE LEVELS CLIMBED ALL THE WAY TO 49 PPM. NO SMELL WAS PRESENT AT THE TIME OF THE TEST. NO CARS SURROUNDING THE VEHICLE. AT THIS TIME, WHEN LEVELS HIT 49PPM THE WINDOWS WERE ROLLED DOWN FOR FRESH AIR TO GAIN SAFETY FOR THE DRIVER. WE WERE ABLE TO DOCUMENT VIDEO AND IMAGES OF THIS EVENT. FORD FIELD SERVICE ENGINEER STATES TO HIS KNOWLEDGE THE 2016 EXPLORER HAS BEEN REDESIGNED AND THE CONCERN HAD ONLY BEEN DOCUMENTED ON THE EARLIER MODELS.

Mileage: 10,600

CARBON MONOXIDE: I HAVE BEEN SMELLING AN EXHAUST LIKE SMELL IN MY CAR SINCE I PURCHASED IT BRAND NEW. FOR AWHILE, I ASSUMED IT WAS NEW CAR CHEMICALS BURNING OFF FROM THE ENGINE ETC. HOWEVER, OVER TIME I STILL WAS PRESENTED WITH THIS ODOR. MY HUSBAND AND I BOUGHT A CARBON MONOXIDE DETECTOR TO SEE IF ANY DANGEROUS FUMES WERE PRESENTING INSIDE THE CAR. UPON MY QUICK 6-7 MINUTE DRIVE TO CHURCH THE CARBON MONOXIDE LEVELS READ 6PPM. WHEN DRIVEN LATER BY MY HUSBAND FOR ABOUT 15 MINUTES AT A SLIGHTLY FASTER SPEED, IT CLIMBED TO 12PPM! WE HAD THE AIR CONDITIONER ON AND THE RECIRCULATING AIR ON. WHEN WE HELD THE CARBON MONOXIDE DETECTOR UP TO THE AIR CONDITIONER, THE NUMBERS CLIMBED FASTER. I HAVE A PHOTO OF THE 6PPM, BUT MY HUSBAND DIDN'T HAVE HIS PHONE AND COULDN'T TAKE A PICTURE OF THE 12PPM AT THE TIME. HE WILL TRY TO GET A ONE SOON. THIS CAR IS THE PRIMARY VEHICLE FOR MY THREE AND ONE YEAR OLD CHILDREN. WE WILL NO LONGER BE USING THIS VEHICLE RISKING THEIR SAFETY.

Mileage: 10,550

WHEN ACCELERATING, MY CABIN FILLS UP WITH EXHAUST FUMES. IT DOESN'T DO IT AS BAD WHEN IT IS COLD OUTSIDE BUT WHEN IT IS HOT, IT IS REALLY BAD. IT HAS BEEN TO FORD SEVERAL TIMES AND THEY PERFORMED THE TECHNICAL BULLETINS ON THE CAR. IT DIDN'T HELP.

Mileage: 23,000

I ALREADY SUBMITTED ONE COMPLAINT TODAY ABOUT THE CABIN FILLING WITH EXHAUST FUMES WHILE ACCELERATING BUT THEN I WAS READING OTHER ISSUES PEOPLE WERE HAVING AND WANTED TO ENSURE YOU WERE AWARE OF MINE AS WELL. I HAD TO HAVE THE COOLING FANS REPLACED BECAUSE THEY WOULD COME TO A SCREECHING HALT WHEN YOU WOULD SHUT THE MOTOR OFF. I HAD TO HAVE THE INSIDE OF THE POWER LIFT GATE REPAINTED WHERE THE MOTOR AND SHOCK ARE LOCATED BECAUSE THE PAINT WAS CRACKING. THE CENTER CAPS ON THE WHEELS ARE FALLING IN SO THOSE ARE GOING TO BE REPLACED. IT IS NOW RUSTING ON THE BACK OF MY CAR BY THE REAR TAIL LIGHT. THE HOOD VIBRATES REALLY BAD WHEN GOING OVER 65 MPH. I HAVEN'T TAKEN IT IN FOR THAT YET BECAUSE I CAN'T GET IT TO DO IT ALL OF THE TIME. IT HAS TO BE WINDY FOR IT TO HAPPEN TO ME. THE FRONT DOOR BLACK TRIM PIECES ON THE OUTSIDE STARTED TO BUBBLE SO THOSE HAD TO BE REPLACED. THE ONLY SAFETY CONCERN IS THE HOOD VIBRATING. THE REST ARE JUST FYI'S AS THEY SEEM TO BE COMMON PROBLEMS. I BOUGHT THIS CAR BRAND NEW IN NOVEMBER 2015 AND IT HAS HAD PROBLEMS SINCE THE 1ST MONTH.

Mileage: 500

COMPLAINT #1 -PAINT FACTORY PAINT FINISH ON VEHICLE IS VERY POOR. THIN PAINT AND PRIMER CLEARLY VISIBLE IN SEVERAL AREAS (SEE PICTURES ATTACHED). I BELIEVE THIS DOES NOT MEET SPECIFIED PAINT DENSITY REGULATIONS. COMPLAINT #2- EXHAUST LEAK UNDER HEAVIER ACCELERATION (3K RPM AND UP) A POTENT SMELL OF SULFER/ROTTEN EGGS IS PRESENT IN CABIN. THIS HAPPENS FREQUENTLY WHEN FAN/AC IS TURNED ON.

Mileage: 10,500

EVERY TIME I ACCELERATE AND THE AIR CONDITIONER IS ON RECYCLED AIR, THERE IS A HEAVY ROTTEN EGG/SULFUR SMELL...LIKE EXHAUST. BELIEVE THAT THE EXHAUST (CARBON MONOXIDE) IS COMING INTO THE VEHICLE. I UNDERSTAND I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM. I PURCHASED THIS VEHICLE BRAND NEW IN MAY 2016, AND HAVE COMPLAINED TO THE DEALERSHIP, BUT THEY DON'T FIND A PROBLEM. IT HAS HAPPENED EVER SINCE I PURCHASED THE VEHICLE. I AM BEGINNING TO WONDER IF THIS IS CAUSING ME TO HAVE A HARD TIME BREATHING AT TIMES. HOPING THIS WILL FALL UNDER A RECALL SOON AND IT CAN GET FIXED.

SMELL EXHAUST FUMES INSIDE CABIN OF VEHICLE. EXPOSURE TO CARBON MONOXIDE CONCERN. HAPPENS DURING FULL ACCELERATION AND DRIVING UPHILL AND WITH A/C UNIT ON.NOTICED UPON LEASE RECEPTION. FORD REPLACED EXHAUST SYSTEM BUT NOT HELPED, ACTUALLY NOW WORSE. ONGOING ISSUE UNRESOLVED.

Mileage: 100

WHILE AIR CONDITIONER IS ON AND YOU ACCELERATE HARD, THERE IS A BURNING TYPE OF SMELL/ODOR THAT SEEMS TO COME FROM THE FRONT AIR VENTS. FORD LOOKED INTO MY CONCERN BUT WAS UNABLE TO FIND THE CAUSE. WITH RECENT NEWS OF EXHAUST FUMES ENTERING THE CABIN OF NEWER MODEL EXPLORERS WITH THE AC ON, I BELIEVE THIS TO BE MY CASE. THIS IS A SAFETY HAZARD AS I DRIVE WITH SMALL CHILDREN IN THE CAR AND WITH SUMMER APPROACHING, THE CARS AC WILL BE UTILIZED MORE FREQUENTLY. DEATH OR SERIOUS INJURY DUE TO FORD'S NEGLIGENCE CAN OCCUR IF THIS IS NOT ADDRESSED.

Mileage: 7,500

WE TOOK OUR 2016 EXPLORER LIMITED BACK TO THE SHOP FOR THE SECOND TIME AFTER SMELLING EXHAUST IN THE CABIN AGAIN WHILE IN OPERATION. DURING THE FIRST VISIT THE DEALER BEGAN DISCUSSING THE FORD REPAIR BULLETIN THAT CAME OUT 30 DAYS OR SO AGO THAT WAS TO FIX THE EXHAUST LEAK. HOWEVER, AFTER A COUPLE OF HOURS LATER WE RECEIVED A CALL THAT THE BULLETIN HE REFERENCED WAS SPECIFICALLY FOR 2011 THRU 2015". WE WERE TOLD THAT PER THE BULLETIN THE EXHAUST SYSTEM FROM THE ENGINE MANIFOLD TO THE TAIL PIPE GETS REPLACED, A FRESH AIR VENT NEAR THE REAR OF THE VEHICLE GETS "RE-ROUTED" AND THE BUMPER COMES OFF TO GAIN ACCESS TO SOME METAL SEAMS NEEDED TO BE FILLED. OUR SERVICE REPRESENTATIVE STATED HIS HANDS WERE TIED AND COULD NOT DO ANYTHING MORE THAN TAKE IT IN A CHECK IT OUT. THEY CALLED A FOUND THE EXHAUST OUTLETS WERE RECESSED TOO FAR INTO THE BUMPER AND RESET THEM TO THE ORIGINAL POSITION. WE PICKED IT UP MONDAY AND THEN DRIVING IT TUESDAY THIS WEEK A HORRIBLE SMELL CAME TOR THE CABIN AND TOOK MY BREATH AWAY. BLACK SMOKE WAS COMING OUT OF THE EXHAUST PIPE. WE TOOK IT BACK TO THE DEALER YESTERDAY.

Mileage: 16,850

WHILE DRIVING OUT OF THE SUBDIVISION THE CAR STALLED. THE WRENCH LIGHT CAME ON. WE PARKED IT AND TOOK ANOTHER CAR WE HAD AT THE TIME. WE WILL MAKE MENTION OF IT TOMORROW WHEN I CALL THE DEALER AND ADD IT THE SERVICE TICKET REGARDING THE EXHAUST PROBLEM.

Mileage: 16,650

WE PURCHASED A CERTIFIED USED 2016 EXPLORER FROM LITHIA FORD DECEMBER 2016. UPON DRIVING HOME THERE WAS AN EXHAUST SMELL AND WE THOUGHT IT MAY HAVE BEEN A VEHICLE IN FRONT OF US. BUT THAT PROVED FALSE, AND IT IS A SERIOUS DISTRACTION AND I NOW AM GETTING HEADACHES WHEN I RIDE IN MY NEW CAR. TODAY I STARTED THE CAR AND A VERY STRONG EXHAUST SMELL FILLED THE CABIN. MUCH LIKE A VERY OLD CAR. THE EXHAUST SMELL LINGERED IN THE CABIN FOR A LONG TIME. WE FEEL THE CARBON MONOXIDE INFILTRATION THREAT IS VERY WORRISOME AND NEED IMMEDIATE ATTENTION. AND SINCE OUR TERRIBLE WINTER WEATHER I HAVEN'T BEEN ABLE PUT VERY MANY MILES ON IT. WE ARE GOING TO TRY TO GET IN ON A CLASS ACTION SUIT SINCE WE ARE READING MANY SIMILAR COMPLAINTS WITH THIS 2016 MODEL JUST LIKE THE PREVIOUS MODEL YEARS 2011 - 2015 ALREADY NOTED IN A SUIT. IT WOULD APPEAR THAT FORD IS NOT CONCERNED ENOUGH YET TO THINK THE PROBLEM IS EXTENDING INTO THE NEWER MODELS. *TR

I JUST GOT BACK MY VEHICLE FROM THE DEALERSHIPS SERVICE CENTER AND ACCORDING TO THEIR FINDING THEIR WAS AN ISSUE WITH THE VEHICLES STARTER. I DROVE HOME PARKED THE CAR IN THE GARAGE THEN TURNED OFF THE IGNITION. THE VEHICLE WOULD TURN OFF, SO I PUSHED THE START BUTTON AGAIN BUT STILL DID NOT TURN OFF THEN SECONDS LATER I SMELL SMOKE. I IMMEDIATELY BACKED UP TO HAVE THE CAR OUTSIDE THE GARAGE . I HIT THE START BUTTON AGAIN TO TURN OFF AND THIS TIME THE ENGINE SHUT DOWN. HEAVY SMOKE WAS COMING OUT OF THE ENGINE COMPARTMENT SO I JUST STOOD AT A DISTANCE . 10-30 MINUTES LATER AS THE SMOKE SUBSIDED I DECIDED TO POP THE HOOD OPEN AND STILL THERE'S SMOKE FROM THE ENGINE COMPARTMENT. I HAVE A VIDEO BUT CANNOT ATTACH.

Mileage: 14,000

PURCHASED A USED 2016 FORD EXPLORER W/24K ON 8/23/16. CAB FILLS WITH CARBON MONOXIDE. CALLED DEALERSHIP, WE WERE 260 MILES AWAY, THEY SAID IT WAS AN EASY FIX, WAS TOLD TO TURN OFF RECYCLE FOR OUR TRIP BACK. TOOK VEHICLE BACK TO DEALERSHIP. THEY WERE AWARE OF THE PROBLEM AND USED TSB FIX FOR THIS PROBLEM. I TALKED TO THE FINANCE MANAGER AND HE SAID HE WAS IN THE PROCESS OF BACKING OUT A DEAL BECAUSE OF THIS VERY SAME PROBLEM AND WHEN ASKED IF THEY COULDN'T FIX IT WHAT WOULD HAPPEN? I WAS TOLD THEY'D HAVE TO GET US INTO SOMETHING ELSE. THE FIX WAS TO RE-CALIBRATED THE RECYCLE SWITCH TO TURN OFF UPON HEAVY ACCELERATION. THE PROBLEM IS WE LIVE IN ARIZONA, TO USE MAX AC, THE RECYCLE FEATURE HAS TO BE ON. TOOK VEHICLE BACK TO DEALERSHIP FOR THIS PROBLEM AND OTHER ITEMS NEEDING FIXED. WAS INFORMED BY DEALERSHIP SERVICE WRITER, HE HAD CONTACTED FORD TECH, CURRENTLY THERE'S NO FIX FOR THE KNOWN PROBLEM. PURCHASED A CO TESTER. ACCELERATING (65 TO 75MPH) UP STEEP INCLINES AND ON SOME LOWER INCLINES AT HIGHER SPEED AND PASSING, TESTED WITH METER AND HAD READINGS FROM 29PPM TO 112PPM. AT TIMES STAYING AT 34PPM. MY WIFE HAS TO TRAVEL 120 MILES ROUND TRIP, ON A WEEKLY BASIS, THAT INCLUDES THE INCLINES WHERE TEST RESULTS WERE PERFORMED. SHE PICKS UP OUR 3 GRANDCHILDREN FROM THERE AND ALSO TRANSPORTS HER 84 YEAR OLD MOTHER TO AND FROM THE HEART AND PULMONARY SPECIALIST AT THE HOSPITAL AT THAT LOCATION. MY WIFE ALSO HAS A HEART CONDITION. EXPOSURE TO THESE CARBON MONOXIDE FUMES ARE UNACCEPTABLE. I HAVE PHOTOS OF THE DETECTOR WITH VARIABLE READINGS. THERE SHOULD BE ABSOLUTELY NO CARBON MONOXIDE COMING INTO THE CAB OF ANY VEHICLE FOR ANY LENGTH OF TIME. IT IS ESPECIALLY DANGEROUS TO MY FAMILIES HEALTH, EVEN IN SMALL AMOUNTS. FORD NEEDS TO BUY THIS HEALTH HAZARD BACK AND PERFORM A RECALL. WE ARE HEADED TO THE DEALERSHIP[ TOMORROW TO COMPLAIN ONCE AGAIN.

Mileage: 24,000

CAR HAS STALLED TWICE IN TRAFFIC..ONE INSTANCE TRAVELING 65 MPH ON INTERSTATE... OTHER TIME WHILE MAKING A LEFT TURN IN TRAFFIC...BOTH TIMES COLLISIONS WERE BARELY AVOIDED. I HAVE RECEIVED RECALL 16B32 ON VEHICLE. AM CONCERNED WHETHER IT IS AN IMPROVED VERSION, OR JUST THE SAME THROTTLE BODY. THIS CONDITION CREATES SOME VERY DANGEROUS SITUATIONS.

Mileage: 8,600

ELECTRONIC THROTTLE BODY REPLACEMENT REQUIRED. I WAS GOING 75MPG ON A HIGHWAY IN OHIO TRAVELING TO ILLINOIS. 2 OF 3 LANES CLOSED. CAR LOST POWER GOING FROM 70-40 IN SECONDS. LUCKILY I WAS ON A DOWNHILL AND WAS ABLE DRIFT TO THE RIGHT FAR ENOUGH NOT TO GET HIT. DANGEROUS. I HAD GONE TO FORD WHEN I READ ABOUT THE OTHER PEOPLE WITH THIS ISSUE BACK IN AUGUST. THEY WOULD NOT REPAIR MY THROTTLE BODY UNLESS I PAID. "YOU HAVE TO WAIT UNTIL IT BREAKS"

Mileage: 13,000

I HAVE OWNED A 2016 FORD EXPLORER XLT FOR APPROXIMATELY 10 MONTHS... DURING THIS TIME EVERY TIME I EXCELERATE THERE IS A VERY STRONG BURNING SMELL. OF COARSE BRINGING IT TO THE DEALER DID NOTHING. THEY TOLD ME MAY BE A STICKER ON ENGINE BURNING.... AFTER 10 MONTHS THE SMELL IS STILL AS STRONG AS THE FIRST WEEK.. I WAS EVEN ASKED BY A POLICE OFFICER WHO HAD PULLED ME OVER FOR A LISENCE PLATE COVER, THAT MY CAR SMELLED OF MARIJUANA! THIS ALL WHILE HAVING CHILDREN AND GRAND PARENTS IN THE CAR!

Mileage: 100

1ST INCIDENT JUNE 2016: DURING A BUSY SCHOOL COMMUTE. ON A VERY BUSY ROAD, THE VEHICLE LOST POWER. WOULD NOT ACCELERATE PAST APPROX. 15 MPH. TOWED TO DEALER AND THROTTLE BODY WAS REPLACED. 2ND INCIDENT OCT. 18,2016: SAME EXACT PROBLEM AS ABOVE, ALSO ON A BUSY STREET. POTENTIAL FOR INJURY OR LOSS OF LIFE WAS GREAT IN BOTH OF THESE CIRCUMSTANCES. TOWED TO DEALER. WAS TOLD THAT ONLY THE COMPUTER NEEDED TO BE RESET AND THE CAR IS FINE??!! I HAVE NO CONFIDENCE IN DRIVING THIS VEHICLE AT ALL! AFRAID FOR MY FAMILY'S SAFETY!! *TR

Mileage: 11,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING, THERE WAS A STRONG ODOR FROM THE AIR CONDITIONING UNIT. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000.

Mileage: 12,000

WAS TRAVELING ON I-96 AT 60-65 MPH FAIRLY HEAVY TRAFFIC IN THE LEFT CENTER LANE. THE WRENCH LIGHT AND CHECK IN LIGHT CAME ON AND LOSS OF ACCELERATION. LUCKILY WAS ABLE TO MOVE TO THE LEFT SHOULDER WITHOUT INCIDENT. THE ENGINE WAS RUNNING VERY ROUGH AND I SHUT THE ENGINE OFF. THE WRENCH LIGHT MESSAGE GAVE A MESSAGE TO CHECK MANUAL. I STARTED TO CALL FOR ROADSIDE SERVICE AND WAS ON HOLD FOR A SHORT AMOUNT OF TIME. I HUNG UP AND TRIED TO START THE CAR AS I WAS APPROXIMATELY A MILE FROM THE NEXT EXIT. I WAS ABLE TO START THE CAR. THE WRENCH LIGHT WAS OFF BUT THE CHECK ENGINE LIGHT REMAINED ON. I WAS ABLE TO GET THE CAR TO ACCELERATE NORMALLY AND DECIDED TO TRY AND GET TO THE NEXT EXIT. I WAS ABLE TO CROSS TO THE RIGHT LANES BUT THE SAME THING HAPPENED AND WAS NOT ABLE TO MAKE IT TO THE EXIT BUT AT LEAST I WAS ON THE RIGHT SHOULDER. MY OPINION IS THAT THIS ISSUE COULD BE A BIG HAZARD. I WAS FORTUNATE TO HAVE TRAFFIC THAT WAS LIGHT ENOUGH TO ALLOW ME TO MANEUVER BUT IF THIS WERE TO HAPPEN WHILE MAKING A LEFT HAND TURN ACROSS TRAFFIC, HEAVY TRAFFIC OR CLOSE FOLLOWING TRAFFIC THIS COULD HAVE BEEN A BAD ACCIDENT.

Mileage: 20,200

TRAVELING NORTH ON THE LOOP 101 IN ARIZONA GOING APPROX. 72 MPH WHEN THE ENGINE SUDDENLY STOPPED ACCELERATING AND DECELERATED TO APPROX. 20 MPH. ALMOST CAUSED AN ACCIDENT AS I HAD TO GET OUT OF THE FAST LANES OF TRAFFIC AND INTO THE EMERGENCY LANE. A PICTURE OF A WRENCH APPEARED ON THE DASH AND TOLD ME TO READ THE MANUAL. VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE I BOUGHT IT. VERY DISAPPOINTED IN FORD'S ROADSIDE ASSISTANCE AS I WAITED AN HOUR AND A HALF FOR A TOW TRUCK.

Mileage: 10,900

DRIVING ON FREEWAY WITH SUDDEN LOSS OF POWER. INSTRUMENT PANEL READ "SEE MANUAL". PULLED VEHICLE OVER, RESTARTED WITH NO PROBLEM AND WENT ON OUR WAY. LUCKILY NO ONE WAS HURT, BUT POTENTIAL FOR INJURY/ACCIDENT IS VERY SIGNIFICANT.

Mileage: 6,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. ...UPDATED 12/14/16 *BF

Mileage: 8,000

MY VEHICLE ENGINE STALLED WHILE I WAS DRIVING, A WRENCH AND AIRBAG ICON DISPLAYED WHICH SAID SEE MANUAL. THE FORD DEALERSHIP TOLD ME TO RESTART THE VEHICLE. WHILE WAITING TO GET IT IN FOR SERVICE, I WAS DRIVING ON A BUSY HIGHWAY AND THE VEHICLE SHUT DOWN AGAIN CAUSING ME TO COAST TO THE MEDIAN. I WAS NEARLY REAR ENDED AS A RESULT.

2016 FORD EXPLORER SPORT - FULLY LOADED 3.5L ECO BOOST. WITHIN WEEKS OF BUYING WE NOTICED AN EXHAUST/SULFUR SMELL IN CABIN WHEN CLIMATE CONTROL ON AND FRONT + REAR AIR GOING WITH RECIRCULATE ON AS WELL. IT STARTED WHILE ACCELERATING/PASSING GEAR ON HILLS/GRADES BUT NOW DOES IT ALL THE TIME...EVEN WHEN STOPPED AT A RED LIGHT! WE HAVE TAKEN IT TO DEALER FOUR TIMES WHILE THEY HAVE HAD MY EXPLORER FOR OVER 50 DAYS TOTAL. DEALER WILL NOT ACKNOWLEDGE SMELL EVEN THOUGH WE HAVE TAKEN MULTIPLE TEST DRIVES WITH PORTABLE CARBON MONOXIDE READER SHOWING EXTREMELY HIGH LEVELS WITH SMELL PRESENT & RECORDING THE INCIDENTS AT THE SAME TIME (FORD TECH IN VEHICLE WITH US WITNESSING THE CO READER LEVELS). CORPORATE FORD ENGINEERS ARE DENYING AND DOWNPLAYING ODOR & CO READINGS. WE HAVE BEEN DEALING WITH THIS FOR OVER FOUR MONTHS - FORD HAS YET TO PROVIDE A LOANER BUT THEY WANT ME TO PICK UP MY CAR WHEN IT'S NOT REPAIRED BUT THEY DEEM "SAFE". QUITE A LIABILITY DON'T YOU THINK? WE ARE "EXTREME COMMUTERS" SO WE ARE IN OUR EXPLORER AT LEAST 15 HOURS A WEEK AND NOW EXPERIENCE MIGRAINES, DROWSINESS, BEING NAUSEOUS, AND MY WIFE IS CURRENTLY BEING TESTED FOR CANCER. PLEASE INCLUDE THE 2016 EXPLORER MODELS WITH YOUR INVESTIGATION SO MY FAMILY AND I CAN BE HEALTHY + SAFE WHILE DRIVING. WE IMPLORE THE NHTSA TO HELP US AND OTHERS WITH FAMILIES THAT FORD IS WILLFULLY EXPOSING CO POISON TO AND THEY ARE NOT ACTING TO REMEDY THIS SITUATION ON THEIR OWN WITH YOUR INTERVENTION. I INVITE FORD CEO'S ALONG WITH THEIR FAMILIES TO DRIVE MY CAR THAT THEY CLAIM IS 'SAFE' FOR A MONTH TO SEE HOW THEY FEEL BEING UNPROTECTED AND LAID BARE TO THEIR OWN CONTAMINANTS.

Mileage: 21,000

WHEN ACCELERATING UP A HILL OR PASSING A VEHICLE OR ENTERING A FREEWAY AND THEN LEVELING OFF TO A NORMAL SPEED YOU GET FUMES IN THE CABIN THROUGH THE VENTILATION SYSTEM. SOMETIMES THESE FUMES BURN YOUR EYES, NOSE AND AFFECT YOUR BREATHING. WE HAVE HAD OUR VEHICLE TO DEALERSHIP AND BEEN IN CONTACT WITH A FORD CUSTOMER SERVICE REP ABOUT SIX TIMES WITH NO FIX.

Mileage: 4,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE ATTEMPTING TO DECELERATE FROM 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS ABLE TO COAST ONTO THE SHOULDER. THE ENGINE WARNING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,400.

Mileage: 10,400

VEHICLE LOST POWER WHILE DRIVING DOWN A BUSY HIGHWAY AT 65+ MPH. ENGINE WAS RUNNING ROUGH (SOUNDED LIKE A TRACTOR) AND COULD NOT ACCELERATE. DASH LIGHTS CAME ON. VEHICLE WAS ABLE TO COAST TO AN EXIT RAMP WHERE IT WAS TOWED TO THE DEALERSHIP TO HAVE THE THROTTLE BODY REPLACED. MILEAGE WAS JUST OVER 7,000. IT IS SAD THAT I HAD TO RESCUE MY FAMILY (WIFE, 4 MONTH OLD BABY, 3 YEAR OLD AND 6 YEAR OLD) OFF A BUSY HIGHWAY EXIT RAMP WHEN THE VEHICLE IS LESS THAN 6 MONTHS OLD. THE TOW TRUCK DRIVER SAID HE GETS ABOUT 3 OR 4 OF THE SAME ISSUE WITH NEW EXPLORERS A WEEK. HOW CAN THIS NOT BE A RECALL? NOW WE WILL DRIVE IN FEAR OF THIS PROBLEM OCCURRING AGAIN SINCE, FROM WHAT THE DEALER SAID, THE THROTTLE BODY WAS REPLACED WITH THE EXACT SAME PART. I GUESS WE JUST WON'T TAKE ANY LONG TRIPS WHEN WE ARE AROUND 7,000 MILES ON THIS THROTTLE BODY...? UNBELIEVABLE FORD. WHAT A PIECE OF JUNK!

Mileage: 7,000

800 MILES FROM HOME ON A CITY STREET IN MCCALL ID, THE WRENCH SYMBOL APPEARED AND OUR 2016 EXPLORER WENT INTO LIMP MODE. WE WERE TOWED TO KENDALL FORD, MERIDIAN ID WITH THE DIAGNOSIS OF A DEFECTIVE THROTTLE BODY. WE WERE GIVEN A RENTAL CAR TO HEAD BACK HOME AS THE PART WAS ON BACK ORDER ACROSS THE COUNTRY. SEVENTEEN HOURS LATER THE DEALERSHIP CALLED AND A PART HAD BEEN FOUND. WE RETURNED AND PICKED UP OUR EXPLORER BUT TODAY DO NOT HAVE 'PEACE OF MIND' THAT THIS WILL NEVER HAPPEN AGAIN. OUR GREATEST FEAR IS THE NEXT TIME WE COULD BE ON A BUSY FREEWAY AND CAUSE A SERIOUS ACCIDENT OR DEATHS WHILE 'LIMPING' TO THE SHOULDER OR EXIT. WE TRULY BELIEVE THAT EVERY FORD EXPLORER OWNER WHO GOES THROUGH THIS DEFECTIVE ETB REPLACEMENT HASSLE SHOULD BE OFFERED AN EXTENDED WARRANTY AGREEMENT. THE 2009-2013 FORD OWNERS(1,600,000 OF THEM) WITH THROTTLE BODY FAILURES RECEIVED WARRANTY COVERAGE FOR 10 YEARS OR 150,000 MILES. WE 2016 EXPLORER OWNERS DESERVE THAT SAME OFFER- IT IS THE DECENT THING TO DO.

Mileage: 8,200

ALMOST KILLED DRIVING WITH TWO YOUNG GRANDCHILDREN ON MAJOR HIGHWAY WHEN LOST POWER. HAD TO MAKE ACROSS LANES TO SHOULDER OF ROAD, CAUSING CARS TO SWERVE AROUND US. PROBLEM DEEMED TO BE THROTTLE BODY ASSEMBLY. IT AMAZES ME THAT THIS PROBLEM HAS EXISTED FOR SO LONG AND THE NHTSA HAS DONE LITTLE ABOUT OTHER THAN MAKING FORD COVER THROUGH EXTENDED WARRANTY???? HOW MANY DEATHS NEED TO OCCUR TO GET ACTION?????????

Mileage: 10,400

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE SHUT OFF. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THEY WOULD LOOK INTO THE MATTER. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 7,000.

Mileage: 7,000

I WAS DRIVING DOWN I-295 WITH A SPEED OF 65MPH WHEN I SAW A WRENCH ICON ON THE DASH BOARD LIGHT UP AND I LOST CONTROL ON ACCELERATION. NO POWER EVEN THOUGH YOU ARE STEPPING ON THE GAS YOU SLOWLY DECELERATE LIKE YOU PLACED THE CAR IN NEUTRAL.THE NEXT DAY I CALLED UP THE SERVICE DEPT OF MY DEALER. EXPLAINED TO THE TECH WHAT HAD HAPPENED AND WITHOUT HESITATION HE REPLIED "YOU HAVE TO CHANGE THE THROTTLE BODY, IT'S DEFECTIVE ."

Mileage: 5,507

ENGINE PERIODICALLY DIES AT HIGHWAY SPEEDS UNDER MODERATE TO HEAVY ACCELERATION. PARTICULARLY DANGEROUS WHEN ATTEMPTING TO PASS AND/OR WHEN ACCELERATION IS NECESSARY ON AN INCLINE. OCCURS ALMOST EVERY TIME YOU ATTEMPT TO ACCELERATE. THE ENGINE APPEARS TO LOOSE ALL POWER A SECOND OR TWO AFTER DEPRESSING THE ACCELERATOR AND WILL NOT RECOVER UNTIL THE ACCELERATOR IS RELEASED COMPLETELY AND THEN IS RE-ENGAGED VERY LIGHTLY. WILL RECOVER TO MODERATE CRUISING SPEED BUT WILL NOT ALLOW PASSING AND OR MAINTAIN A SAFE SPEED ON A STEEP INCLINE. OCCURS VERY CONSISTENTLY ON THE HIGHWAY AT SPEEDS OF 45MPH OR HIGHER. WILL ALSO OCCUR IN CITY DRIVING BUT LESS CONSISTENTLY. VERY DANGEROUS WHEN ATTEMPTING TO PASS, LEGALLY, ON TWO LANE ROADS AND IN HEAVY TRAFFIC ON MOUNTAIN ROADS WHEN SUDDEN LOOSE OF POWER CREATES HAVOC FOR THE VEHICLES FOLLOWING YOU.

Mileage: 9,025

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER AND STOPPED. THE CHECK ENGINE LIGHT AND A WRENCH INDICATOR ILLUMINATED. THE DRIVER PULLED OVER AND RESTARTED THE VEHICLE AFTER ABOUT TEN MINUTES. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NHTSA WOULD BE NOTIFIED. THE FAILURE MILEAGE WAS 14,000. ....UPDATED 09/08/16 *BF*JB

Mileage: 14,000

TRAVELING 65 MPH ON I95 RUSH HOUR TRAFFIC. ENGINE FAILED WITHOUT WARNING. VERY, VERY DANGEROUS SITUATION. NO POWER. HAD TO CROSS 3 LANES OF HEAVY TRAFFIC TO THE BREAKDOWN LANE. FORD IS AWARE - THIS IS A POTENTIALLY DEADLY FLAW.

Mileage: 13,000

I'M A VICTIM OF THE WIDE SPREAD ELECTRONIC THROTTLE BODY ISSUE ON THE 2016 FORD EXPLORER, LIMITED, FWD, 3.5V6. IT ONLY CLOCKED 7000 MILES AND IT HAPPENED WHEN I WAS AT AROUND 40MPH IN THE TRAFFIC, AND ALL OF SUDDEN, BOTH THE CHECK ENGINE AND AIRBAG LIGHT TURNED ON, STEERING WHEEL BECAME HEAVY, AND LOST ALL THE POWER, PRESSING THE GAS PADDLE COULDN'T ACCELERATE THE VEHICLE. I MANAGED TO COAST TO THE ROAD SIDE, CALLED THE TOW TRUCK, AND SENT THE CAR IN NEARBY FORD SERVICE. ON THE NEXT DAY, I WAS INFORMED OF THE THROTTLE BODY FAILURE AND FAULTY PART WAS REPLACED. AS ECHOED BY SO MANY OTHER OWNERS, THIS IS A KNOWN DEFECT IN AN IMPORTANT PART ON THIS BRAND NEW CAR, IT'S EXTREMELY DANGEROUS TO LOSE ALL POWER ALL OF SUDDEN IN THE MIDDLE OF THE TRAFFIC, WHAT IF IT'S ON A SPEEDY HIGHWAY? HUSBAND, WIFE, OR CHILDREN COULD BE SERIOUSLY HIT OR EVEN KILLED. IF THIS IS NOT CLASSIFIED AS A RECALL CASE, WHAT ELSE IS?

Mileage: 7,000

THE VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 40 MPH WHEN THE ENGINE WENT TO IDLE. A WRENCH ICON SHOWED ON THE DASH AND THE ENGINE WOULD IDLE, BUT WHEN THE GAS PEDAL WAS DEPRESSED, THE CAR WOULD NOT ACCELERATE WHATSOEVER. THE PROBLEM IS A DEFECTIVE THROTTLE BODY AND THE ISSUE IS WIDELY REPORTED AS A COMMON OCCURRENCE. BECAUSE THE THROTTLE BODY FAILED ON A MAJOR INTERSTATE HIGHWAY AT RUSH HOUR MADE FOR A VERY DANGEROUS SITUATION. FORD SEEMS TO HAVE NO RESOLUTION FOR THIS ISSUE.

Mileage: 7,904

I LEASED MY 2016 FORD EXPLORER XLT IN AUGUST ON 2015. ON SATURDAY, JULY 9, 2016, WITH ONLY AROUND 8,400 MILES ON THE VEHICLE, WHILE DRIVING, IT SHIMMIED, STOPPED, HAD NO ACCELERATION/POWER, AND THE WRENCH LIGHT CAME ON WHILE I WAS ON A BUSY STREET IN MY CITY. (50 MPH SPEED LIMIT). I "LIMPED" HOME AND CALLED A TOW TRUCK TO HAVE IT TOWED TO MY LOCAL FORD DEALERSHIP. I WAS TOLD BY THE SERVICE TECHNICIAN BASED ON THE "SYMPTOMS" I TOLD HIM THAT IT WAS THE ELECTRONIC THROTTLE BODY AND THAT THEY'VE HAVE A LOT OF 2016 EXPLORERS COME IN WITH THE SAME EXACT PROBLEM AND THAT FORD IS AWARE OF THE PROBLEM. REALLY? FORD IS AWARE OF THE PROBLEM BUT REFUSES TO ISSUE A RECALL!!! GUESS IT'S ALL ABOUT THE ALMIGHTY DOLLAR TO THEM. I THANK GOD THIS HAPPENED TO ME ON A SATURDAY AFTERNOON AND NOT DURING THE WEEK WHEN I'M ON BUSY LOS ANGELES FREEWAYS! SOMEONE IS GOING TO BE SERIOUSLY HURT OR KILLED (IF IT HASN'T HAPPENED ALREADY) BECAUSE OF THIS THROTTLE BODY ISSUE. LUCKILY THE DEALERSHIP ALREADY HAD THE PART IN STOCK AND HOPEFULLY FIXED THE ISSUE/ THEN- ON AUGUST 4, 2016, I GO TO START THE EXPLORER TO HEAD TO WORK WHEN IT HESITATED TO START. ALL SCREENS AND DASH WERE BLACK, THEN I GET A "BLIND SPOT FAULT" WARNING AND "CROSS TRAFFIC FAULT" WARNING. SO, I TURNED THE ENGINE OFF AND THEN ON AGAIN AND IT APPEARED ALL SYSTEMS WERE GO. ALSO, MY USB AND POWER PORTS HAVE BEEN WITHOUT POWER FOR ABOUT THE LAST 3 WEEKS. I'M LITERALLY SCARED TO DRIVE THIS THING. EVERY TIME I GET IN IT, I WONDER IF IT'S GOING TO BREAK DOWN ON ME AGAIN (AND WHERE) AND WHAT THE PROBLEM WILL BE NOW. I WILL NEVER, LEASE OR PURCHASE A FORD PRODUCT AGAIN. HONEST TO GOD. NEVER AGAIN. FORD IS PUTTING EVERY PERSON DRIVING/RIDING IN THE 2016 EXPLORERS LIVES AT RISK AND THEY DON'T GIVE A FLYING F*&K ABOUT IT. PLEASE NHTSA, I DON'T KNOW IF YOU HAVE THE POWER BUT PLEASE RECALL THE 2016 EXPLORERS FOR FAULTY ELECTRONIC THROTTLE BODIES

Mileage: 8,400

THIS COMPLAINT IS FOR MY NEW 2016 FORD EXPLORER THAT HAS THE SAME ISSUE AS MY PREVIOUS FORD EXPLORER LEAKING EXHAUST FUMES INTO THE DRIVER'S CABIN INTERIOR. I TRADED IN MY 2013 FORD EXPLORER I HAD SINCE NEW FOR ANOTHER NEW 2016 FORD EXPLORER LAST MAY IN THE HOPE THE NEW MODEL DID NOT HAVE THE SAME EXHAUST FUME LEAKAGE ISSUE I HAD WITH THE 2013 UNIT (NHTSA COMPLAINT NUMBER 10892577) - BUT IT DOES. AFTER DEALERSHIP CONSULTED FORD (AGAIN), THEY ASKED ME TO BRING THE NEW UNIT IN TO PERFORM THE SAME REMEDIES AS MY PREVIOUS 2013 FORD EXPLORER. I AM CONSULTING MY ONCOLOGIST AND WE ARE LOOKING INTO THE POSSIBILITY THAT MY ORIGINAL 2013 FORD EXPLORER MIGHT HAVE CAUSED THE LYMPHOMA CANCER I WAS DIAGNOSED WITH ON DECEMBER 2015.

Mileage: 1,500

2016 FORD EXPLORER SHUTS OFF WHILE DRIVING. IT'S A KNOWN ISSUE, BUT THE VEHICLES ARE STILL BEING SOLD AND NO RECALL OR SYSTEMATIC WAY OF REPLACING IT. I WAS ON THE HIGHWAY AND THE VEHICLE JUST SLOWED DOWN TO A CRAWL TWICE. FORD OFFER NO SOLUTION. I CHECKED ONLINE AND THIS SEEMS TO BE A PROBLEM MANY PEOPLE ARE EXPERIENCING. I ALMOST GOT HIT TWICE TRYING TO GET TO THE SHOULDER LANE.

Mileage: 7,500

I HAVE TO MAJOR COMPLAINTS WITH THE FORD EXPLORER 2016. THE TRUCK WAS PURCHASED BRAND NEW. THE FIRST OCCURRED WHEN I WAS ON MY WAY TO WORK ABOUT 7:30AM. I WAS DRIVING ABOUT 60 MILES PER ON HOUR ON A CITY STREET AND ALL OF A SUDDEN A WRENCH SYMBOL SHOWS AND THE CAR WILL NOT ACCELERATE ANYMORE. I HAD NEVER SEEN THIS SYMBOL BEFORE SO I WASN'T SURE WHAT WAS GOING ON AND COULD NOT FIND IT IN THE MANUAL. BEFORE THIS I ONLY COULD GO ABOUT 5 MILES PER HOUR MAX SPEED. WHEN I GOOGLED THE WRENCH MANY OTHERS HAD THE SAME ISSUE. I AM SURE FORD IS AWARE OF THIS AND SHOULD HAD SAID SOMETHING ABOUT THIS BEFORE WE PURCHASED IT. I HAD TO END UP LEAVING THE EXPLORER UP AT FORD FOR 2 AND A HALF WEEKS. WHEN I GOOGLED THE ISSUE IT SAID THESE EXPLORERS HAVE A FAULTY THROTTLE BODY THAT HAS TO BE REPLACED AND MY VEHICLE WAS NO DIFFERENT. ME AND MY WIFE SHOULDN'T HAVE TO MAKE MONTHLY PAYMENTS ON A BRAND NEW VEHICLE THAT HAS A KNOWN ISSUE. SECONDLY, ONCE WE HIT ABOUT 8,000 MILES THE HOOD MAKES A LOUD BUZZING/HUMMING SOUND ONCE YOU HIT ABOUT 60 MILES PER HOUR THAT DOES NOT STOP!!! MANY OTHER PEOPLE WITH THIS VEHICLE HAVE THE SAME PROBLEM ONCE I GOOGLED THIS! THIS IS ABSOLUTELY RIDICULOUS. THIS VEHICLE SHOULD BE RECALLED AND NOT SOLD! OUR ENTIRE TRIP THIS VEHICLE MADE THE SOUND NONSTOP. A PERSON SHOULD NOT HAVE TO HEAR THIS THE ENTIRE TIME ON A BRAND NEW VEHICLE THAT YOU MAKE MONTHLY PAYMENTS ON. SOMETHING SHOULD BE DONE ABOUT THIS. SINCE FORD DOES NOT WANT TO VOLUNTARILY ISSUE A RECALL LIKE THEY SHOULD, AN INVOLUNTARY RECALL SHOULD BE ISSUED. WHEN I GOOGLED THIS, IT IS SAID THAT THE SOUND COMES FROM THE THIN PART OF THE HOOD IN THE CENTER THAT IS BETWEEN TWO THICKER PIECES THAT CAUSES IT TO VIBRATE. HORRIBLE DESIGN AND SHOULD HAVE BEEN TESTED BETTER.

Mileage: 8,000

I RENTED A 2016 FORD EXPLORER FROM AVIS AT THE PORTLAND (ME) AIRPORT (AVIS VEHICLE #40933351). ON FRIDAY, JULY 15TH, THE UNIT STALLED AS I PULLED INTO AN INTERSECTION. THE ACCELERATOR WAS NON-RESPONSIVE AND THE CAR MOVED AT A VERY REDUCED RATE OF SPEED. SEVERAL LIGHTS ON THE DASHBOARD LIT UP - CHECK ENGINE, AIRBAG, AND A NOTE CAME UP TO CHECK THE OWNER'S MANUAL. I WAS ABLE TO FINISH CROSSING THE INTERSECTION AT THE SLOWER SPEED AND PULL TO THE SIDE OF THE ROAD. I SHUT THE CAR OFF AND RESTARTED IT AND IT OPERATED PROPERLY FOR A WHILE. LATER THAT NIGHT, I STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN, I MADE A LEFT HAND TURN. ONCE AGAIN, THE ACCELERATOR STOPPED WORKING AND THE DASHBOARD LIT UP WITH MULTIPLE WARNING LIGHTS. I PULLED TO THE SIDE OF THE ROAD AND CALLED AVIS ROADSIDE ASSISTANCE. THE PERSON ON THE LINE TOLD ME THIS WAS A COMMON ISSUE WITH FORD EXPLORERS AND THAT I HAD TO TURN THE CAR OFF, STEP ON THE ACCELERATOR, THEN PUT MY FOOT ON THE BRAKE AND RESTART THE CAR TO CLEAR THE FAULT BUT THE CHECK ENGINE LIGHT WOULD STAY ON. THE CHECK ENGINE LIGHT STAYED ON BUT I WAS ABLE TO PULL BACK ONTO THE ROAD AT FULL SPEED. APPROXIMATELY 1/4 MILE DOWN THE ROAD I STOPPED AT A TRAFFIC LIGHT. ONCE AGAIN, I BEGAN TO CROSS THE INTERSECTION WHEN THE ACCELERATOR STOPPED WORKING AND THE DASHBOARD LIT UP. I PULLED OVER AND RESET THE CAR AS I HAD DONE BEFORE AND PROCEEDED TO DRIVE AWAY. A FEW HUNDRED FEET AWAY, THE ACCELERATOR STOPPED WORKING AGAIN AND THE DASHBOARD LIT UP. I WAS ABLE TO PULL OVER, RESET THE CAR AND DRIVE AWAY. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT NEEDS TO BE FIXED IMMEDIATELY. THE ACCELERATOR STOPS WORKING WITHOUT WARNING AND THE CAR ONLY TRAVELS AT A VERY SLOW SPEED THAT IS NOT CONTROLLED BY THE ACCELERATOR. 3 OUT OF 4 TIMES IT HAPPENED IN THE MIDDLE OF AN INTERSECTION. IF THERE WAS ONCOMING TRAFFIC, I WOULD HAVE BEEN HIT.

Mileage: 14,306

DRIVING DOWN ROAD AND EXPLORER STARTED LOSING POWER, CUTTING OUT AND ENGINE ALMOST DIED. THE CHECK ENGINE LIGHT AND TOOL LIGHT CAME ON DISPLAY. I WAS BARELY A FEW HUNDRED FEET FROM MY HOUSE, SO I SLOWLY MANAGED TO GET VEHICLE TO MY DRIVEWAY. MY HUSBAND ATTEMPTED TO DRIVE EXPLORER IN SUBDIVISION AGAIN AND EXPLORER AGAIN STARTED MISFIRING AND ENGINE DIED. TURNED AIR CONDITIONER OFF AND IT RESTARTED AND APPEARED TO SHAKE EXPLORER AS ENGINE MISFIRED AND WE BARELY GOT IT BACK IN OUR DRIVEWAY. IT ONLY HAS 7,740 MILES ON IT!! I CALLED DEALERSHIP AND HAD IT TOWED TO THERE TODAY.

Mileage: 7,740

WHILE MOVING AT HIGH SPEED IN RUSH-HOUR TRAFFIC IN THE FAST LANE ON HWY 680 S IN DUBLIN, CA THE ENGINE JUST SHUT DOWN. THIS IS DANGEROUS. THE CAR WAS TOWED TO FORD FOR REPAIR - THEY STATE IT WAS A "THROTTLE BODY ASSEMBLY" PROBLEM - APPARENTLY A WELL-KNOW PROBLEM. THIS HAPPENED WITH LESS THAN 6,000 MILES. ALSO, ALL 4 ORIGINAL EQUIPMENT TIRES BLEW-OUT WITH LESS THAN 6,000 MILES - ONLY ONE HAD A ROAD-HAZARD - ALL HAD SIDEWALL FAILURES. FORD REPAIRED THE THROTTLE-BODY ASSEMBLY BUT NOT THE TIRES. TO KEEP US HAPPY, THEY OFFERED US AN "EXTENDED WARRANTY" - THIS WAS NEVER PROVIDED - INDEED, DESPITE REPEATED E-MAILS TO 2 FORD REPRESENTATIVES OVER A 3-MONTH TIME-PERIOD, I NO LONGER RECEIVE ANY RESPONSE FROM THEM WHATSOEVER. THEREFORE, IT WOULD SEEM THAT NOT ONLY ARE THEY PROVIDING A DANGEROUS PRODUCT, THEY ARE ALSO DECEPTIVE IN THEIR HANDLING OF CUSTOMERS.

Mileage: 6,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT AND THE AIR BAG WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. THE VIN WAS NOT AVAILABLE.

Mileage: 9,000

HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT

DRIVING ON I-10 ABOUT 1 MILE BEFORE DAPHNE, AL, ENGINE SPUTTERED AND VEHICLE BEGAN LOOSING SPEED. PRESSING THE GAS PEDAL DID NOTHING, CHECK ENGINE LIGHT CAME ON, SERVICE MANUAL LIGHT CAME ON, AND AIRBAG LIGHT CAME ON. COASTED TO THE SIDE OF THE INTERSTATE, STUCK BETWEEN THE WHITE LINE OF THE LANE EDGE AND A GUARDRAIL WITH ONLY INCHES TO SPARE FROM TRAFFIC PASSING AT 70 MPH. ALL THIS WITH MY WIFE IN THE FRONT SEAT AND OUR 2 DAUGHTERS IN THE BACKSEAT WHO ARE 2 YEARS OLD AND 5 MONTHS OLD. ENGINE WAS RUNNING ROUGH AND WOULD NOT INCREASE RPMS EVEN WHEN PRESSING THE ACCELERATOR PEDAL. SHUT ENGINE OFF AND ON 6 TIMES BEFORE IT FINALLY RESPONDED TO ACCELERATOR PEDAL INPUT. WAS FINALLY ABLE TO MERGE BACK ON TO THE INTERSTATE AND GET TO THE DAPHNE EXIT. WE HAD TO STAY THE NIGHT IN A HOTEL IN DAPHNE WHILE WE WAITED FOR ANOTHER VEHICLE TO GET US HOME TO LOUISIANA. THIS WAS A RENTAL VEHICLE AND HAD TO BE TOWED TO THE MOBILE AIRPORT SO THAT WE COULD GET ANOTHER VEHICLE FROM ENTERPRISE. A QUICK INTERNET SEARCH REVEALED NUMEROUS COMPLAINTS OF THE EXACT SAME ISSUE BUT NO EVIDENCE OF ANY RECALL. APPARENTLY THE THROTTLE BODY IS FAULTY AND MOST PEOPLE REPORT THAT THE PART IS ON BACK ORDER. FORD KNOWS ABOUT THIS PROBLEM AND NHTSA SHOULD TOO BUT SOMEHOW NOTHING IS BEING DONE. THIS INCIDENT LEFT US ON THE SIDE OF THE ROAD, INCHES FROM BEING KILLED BY PASSING MOTORISTS. HOW THIS IS NOT UNDER A RECALL OR STOP SALE ORDER IS BEYOND ME. PLEASE INITIATE A RECALL AND/OR STOP SALE ORDER ON THESE VEHICLES BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED.

Mileage: 9,000

WHILE DRIVING ON THE INTERSTATE AT 55-60MPH THE VEHICLE LOST ACCELERATION AND THE "WRENCH" ICON FOR SERVICE ENGINE CAME ON. WE WERE ABLE TO PULL OVER SAFELY, ALTHOUGH WE DID SLOW TRAFFIC AS OUR VEHICLE WOULDN'T ACCELERATE BEYOND 5-10 MPH AND WE HAD TO CROSS OVER 2 LANES TO GET TO THE SHOULDER. THE PROBLEM ENDED UP BEING THE THROTTLE BODY; SPECIFICALLY, THE WARRANTY REPLACED THE THROTTLE BODY AIR INTAKE. THE SERVICE TOOK 3 DAYS DUE TO A SHORTAGE OF THE PART. THIS PART SHOULD BE RECALLED AS I'M FINDING MY VEHICLE IS NOT THE ONLY ONE WITH THIS PROBLEM. THE VEHICLE IS A 2016 FORD EXPLORER LIMITED WITH ONLY 5,343 MILES ON IT AT THE TIME OF THE MECHANICAL FAILURE.

Mileage: 5,343

ELECTRONIC THROTTLE BODY FAILED WHILE DRIVING DOWN HIGHWAY AT 50+ MPH. I COMPLETELY LOST ACCELERATION WHILE DRIVING IN THE CENTER LANE DURING A BUSY RUSH HOUR. IT IS BY THE GRACE OF GOD THAT I WAS ABLE TO CROSS THREE LANES AND MAKE IT ON TO THE SHOULDER. I TURNED OFF THE IGNITION AND WAITED ABOUT 10 MINUTES ON THE SIDE OF THE HIGHWAY. I STARTED THE IGNITION AGAIN AND I HAD ENOUGH POWER TO GET TO MY NEAREST FORD SERVICE SHOP ABOUT 10 MILES AWAY. AFTER THEY DIAGNOSED THE ISSUE, THE SERVICE TECH STATED MY ISSUE WOULD BE FIXED WITH A NEW PART BUT COULD NOT GUARANTEE THE FLAW THAT CAUSED THE ORIGINAL PART TO FAIL IN THE FIRST PLACE HAS BEEN RESOLVED. I ONLY HAVE 5600 MILES ON MY 2016 FORD EXPLORER AFTER 7 MONTHS OF RELATIVELY LIGHT DRIVING. I HAVE NO CONFIDENCE IN MY FORD EXPLORER OR FORD AS A COMPANY.

Mileage: 5,600

I WAS DRIVING MY 2016 FORD EXPLORER ON A BUSY STREET WHEN THE ENGINE LIGHT AND THE ORANGE WRENCH LIGHT CAME ON. THE CAR STALLED AND WOULD NOT ACCELERATE.IT LOST ALL POWER. I AM TERRIFIED OF DRIVING IT NOW. IT WOULD NOT MOVE FASTER THAN 5 MILES PER HOUR. THE CAR HAS 6,000 MILES ON IT.

Mileage: 6,000

I WAS DRIVING CLOSE TO MY HOUSE AND ALMOST CAUSED A BIG ACCIDENT WHILE I HAD MY CHILDREN ON BOARD. THE CAR STOPPED COMPLETELY ( SUDDENLY STOPPED) AND LOST POWER, I WAS LUCKY THAT NOT ACCIDENT OCCURRED ( CAN U IMAGINE IF I WAS IN THE MIAMI EXPRESSWAY AND THAT HAPPENED). I'M ATTACHING A PIC SHOWING THE CHECK ENGINE, WRENCH LIGHT THAT CAME ON WHILE I WAS DRIVING. I DID SOME RESEARCH ONLINE AND FOUND OUT THAT MANY AMERICANS ARE HAVING THE SAME ISSUES, IT IS A DEFECTIVE THROTTLE BODY THAT CAUSES THE VEHICLE TO SLOW DOWN AND SHUTDOWN AT ANY TIME. FORD IS ALREADY AWARE OF THE PROBLEM AND YOU GUYS MORE LIKELY ARE AWARE TOO. WHAT ARE YOU GUYS WAITING TO ISSUE A RECALL?? WAITING FOR SOMEONE TO DIE?

Mileage: 4,538

2016 FORD EXPLORER LIMITED W/ABOUT 7K MILES ON IT. RENTED THIS VEHICLE FROM A NATIONAL RENTAL CAR AGENCY. ON 7/8/2016 WHILE TRAVELING ON A STATE RD IN THE MIDDLE OF A MAJOR INTERSECTION THE GAS PEDAL STOPPED WORKING COMPLETELY AND I WAS SO LUCKY THAT I DID NOT GET REAR ENDED OR HIT BY OTHER CARS GOING BY AT 45MPH OR MORE. I WAS COMPLETELY SHAKEN UP. WHEN THE TRAFFIC SLOWED I MANAGED TO RESTART THE CAR AND THE GAS PEDAL STARTED TO WORK AGAIN AND THEN I WAS ABLE TO PULL TO SIDE OF THE ROAD AND CALL THE RENTAL COMPANY. THIS WAS THE SECOND FORD EXPLORER THAT WAS GIVEN TO US BY THE RENTAL COMPANY AFTER THE FIRST FORD EXPLORER 2016 ALSO WITH LOW MILEAGE GAVE US THE SAME PROBLEM FEW DAYS EARLIER. LUCKILY THE FIRST TIME WE WERE DRIVING ABOUT 45MPH ON THE OUTSIDE LANE OF A 6 LANE STATE RD WHERE WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. I PASSED THIS INFORMATION ON TO THE BRANCH MANAGER OF THE RENTAL COMPANY WHO WAS NOT AWARE OF ANY RECALLS FOR THIS PROBLEM. I HOPE THIS WILL ALERT THEM TO PULL OUT THIS PARTICULAR MODEL FROM THEIR INVENTORY UNTIL THEY HAVE THEM ALL FIXED. PERHAPS THIS WILL HELP SAVE SOME UNNECESSARY ACCIDENTS AND EVEN A FATALITY. WE ARE STAYING AWAY FROM THIS VEHICLE TYPE AND MODEL FROM NOW ON UNTIL THEY HAVE A RECALL FOR THIS ISSUE.

Mileage: 7,000

WHILE DRIVING AT 60 MPH ON A 4 LANE HIGHWAY, THE CAR SUDDENLY SHUT DOWN WITH NO WARNING. THE WENCH LIGHT CAME ON AND THE ENGINE WOULD ONLY ROUGH IDLE - PRESSING THE ACCELERATOR DID NOTHING. WE HAD TO COAST TO THE SIDE OF THE ROAD; FORTUNATELY THERE WAS VERY LITTLE TRAFFIC AT THE TIME, HAD TRAFFIC BEEN HEAVY WE COULD HAVE BEEN IN A VERY SERIOUS WRECK. AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP, WE LEARNED THAT THE THROTTLE BODY WAS FAULTY AND THIS HAS APPARENTLY BEEN A KNOW ISSUE WITH FORD FOR SEVERAL YEARS! THIS WAS A BRAND NEW VEHICLE THAT I HAVE OWNED LESS THAN 5 MONTHS. I STRONGLY BELIEVE FORD KNOWS ABOUT THIS PROBLEM BUT HAS REFUSED TO TAKE STEPS NEEDED TO RECTIFY THE SITUATION. EVEN THOUGH THE PART WAS ORDERED ON AN "EMERGENCY" BASIS, IT WAS OVER A WEEK BEFORE THE PART WAS DELIVERED; THIS SEEMS TO CONFIRM THAT FORD IS WELL AWARE OF THE ISSUE. FORD IS KNOWINGLY SELLING CARS WITH FAULTY PARTS AND THE PROBLEM COULD CAUSE A SERIOUS ACCIDENT.

Mileage: 10,000

MY 2016 FORD EXPLORER WILL LOSE POWER UNDER VARIOUS DRIVING CONDITIONS. WHILE ON THE HIGHWAY AT 45-55 MPH THE CAR ENGINE DROPPED TO IDLE (~800 RPM) AND WOULD NOT RESPOND TO THE ACCELERATOR. THIS OCCURRED IN TRAFFIC AND CREATED MANY CLOSE CALLS. IT HAS OCCURRED THREE TIMES TO ME, AND RESEARCHING IT ON THE INTERNET HAS HAPPENED TO MANY OTHER PEOPLE WITH THE SAME MAKE/MODEL/YEAR. PLEASE INVESTIGATE. THIS IS A SIGNIFICANT SAFETY ISSUE.

Mileage: 14,100

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 50 MPH, THE VEHICLE FAILED TO RESPOND AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE SERVICE VEHICLE SOON AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED TWICE FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

Mileage: 18,000

ON MY 2016 EXPLORER LIMITED 3.5 N/A V6 - UNDER HARD (GETTING ON FWY) OR EXTENDED ACCELERATION (UPHILL CLIMB) EXHAUST FUMES CAN BE NOTICED BY THE PASSENGERS IN THE VEHICLE. I KNOW THERE IS AN OPEN INVESTIGATION ON THE 11-15 YEARS BUT THE 16 SHOULD BE INCLUDED AS WELL. THIS HAS BEEN THE CASE FROM NEW TO CURRENT 11K MILES. THIS HAPPENED ON MY PREVIOUS 2013 MODEL AS WELL.

Mileage: 1,000

THIS PARTICULAR PROBLEM OCCURRED THREE TIMES OVER TWO DAYS. THE FIRST TIME I WAS DRIVING APPROXIMATELY 45MPH ON A CITY STREET WHEN A WRENCH LIGHT AND AIRBAG LIGHT CAME ON AND THE VEHICLE'S THROTTLE STOPPED RESPONDING. IF I LET OFF THE BREAK THE VEHICLE WOULD CONTINUE TO MOVE AT APPROXIMATELY 5MPH SO I WAS ABLE TO GET IT OFF THE ROADWAY. I TURNED THE VEHICLE OFF AND BACK ON AND IT SEEMED TO BE FUNCTIONING NORMALLY WITH THE CHECK ENGINE LIGHT ILLUMINATED. I WAS ABLE TO MAKE IT TO MY OFFICE WHERE I LEFT IT PARKED UNTIL AFTER LUNCH. WHEN I CRANKED UP THE VEHICLE AFTER LUNCH THE CHECK ENGINE LIGHT WAS NO LONGER ON. AFTER DRIVING APPROXIMATELY TEN MORE MILES I ATTEMPTED TO MAKE A LEFT TURN INTO A PARKING LOT WHEN THE SAME THING HAPPENED AND I WAS ALMOST HIT BY AN ONCOMING TRUCK. AFTER TURNING THE VEHICLE OFF FOR A WHILE I CRANKED IT AGAIN AND THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED. I MADE IT HOME WITH NO ISSUE AND THE NEXT MORNING I LEFT HOME HEADING TO THE DEALERSHIP TO DROP THE VEHICLE OFF. AS I WAS TURNING LEFT ON TO A SIDE STREET THE VEHICLE AGAIN STALLED AND AGAIN I WAS ALMOST STRUCK BY ONCOMING TRAFFIC. I TURNED THE VEHICLE OFF AND BACK ON AND AFTER THAT WAS ABLE TO MAKE IT TO THE DEALERSHIP WITHOUT AN ISSUE. THE DIAGNOSTIC TEST INDICATED THAT THE ELECTRONIC THROTTLE BODY WAS THE ISSUE. THE DEALERSHIP INFORMED ME THAT THIS WAS A WIDESPREAD PROBLEM. THE VEHICLE I WAS OPERATING IS AN UNDERCOVER POLICE VEHICLE AND ONLY HAS 9,000 MILES ON IT. HAD I BEEN RESPONDING TO AN EMERGENCY AT A HIGH SPEED I FEAR THAT EITHER I OR ANOTHER MOTORIST COULD HAVE BEEN SERIOUSLY HURT OR KILLED.

Mileage: 9,000

UPON HEAVY ACCELERATION THERE IS A DISTINCT ODOR OF EXHAUST IN THE CABIN WHILE THE AIR CONDITIONER IS ON. THIS VEHICLE IS A PLATINUM TRIM WITH THE 3.5 LITER V6 ECOBOOST ENGINE. I HAVE 6500 MILES ON THIS VEHICLE AND THIS WAS THE FIRST TIME I HAD TO PUT THE ACCELERATOR TO THE FLOOR. I HAD MY 3 CHILDREN IN THE VEHICLE AND IMMEDIATELY HAD TO PULL OVER FOR FEAR THE EXHAUST SYSTEM SUFFERED A FAILURE. I FOUND NO FAULTS IN THE EXHAUST AND CONTINUED TO MY DESTINATION. THIS MORNING (7-5-16) WHILE DRIVING TO WORK I ACCELERATED HEAVILY IN AN ATTEMPT TO DUPLICATE THE ISSUE AND AGAIN UNDER HEAVY ACCELERATION THERE IS A STRONG ODOR OF EXHAUST GASES IN THE CABIN.

Mileage: 6,500

BURNING EXHAUST SMELL ENTERING INTO CABIN OF CAR WHEN CAR IS UNDER HARD ACCELERATION/FULL THROTTLE. ESPECIALLY NOTICEABLE WHEN ACCELERATING ONTO A HIGHWAY OR CLIMBING STEEP HILLS. THIS BURNING EXHAUST SMELL MAKES ALL PASSENGERS FEEL SICK BY AFFECTING YOUR RESPIRATORY PASSAGEWAYS LEAVING A LUMP IN YOUR THROAT, BURNING YOUR EYES, GIVING YOU A HEADACHE, AND MAKING YOU FEEL NAUSEOUS. THE RECENT NHTSA INVESTIGATION INTO 2011-2015 MODELS, SHOULD ALSO INCLUDE 2016 MODELS AS WELL. FORD HAS FAILED TO RECOGNIZE THIS PROBLEM AND HAS TRIED MULTIPLE TIMES TO "FIX" MY 2016 FORD EXPLORER. NO RESOLUTION HAS BEEN FOUND AND THEY HAVE REFUSED SO FAR TO TAKE THE CAR BACK.

Mileage: 5,000

THROTTLE BODY FAILED ON VEHICLE AT HIGHWAY SPEED. LOST ALL POWER IN THE MIDDLE OF RUSH HOUR TRAFFIC BARELY MISSED A REAR END COLLISION FROM ANOTHER VEHICLE BECAUSE I COULD NOT ACCELERATE.

Mileage: 7,501

WRENCH CAUTION AND REDUCED POWER WHILE DRIVING 65-75 MPH IN HEAVY TRAFFIC. THIS HAPPENED MULTIPLE TIMES AND HAS HAPPENED TO AT LEAST 23 OTHER DRIVERS WITH NEW 2016 EXPLORERS I ONLY HAVE 6825 MILES. IT LOOKS LIKE THIS IS BECOME A SIMILAR PROBLEM TO THE 2014 MODELS. THE FIX ON ALL OF THEM IS A THROTTLE BODY ASSEMBLY OR THROTTLE POSITION SENSOR IS WHAT A DIAGNOSTIC CHECK SAID. THANK GOD I STAYED CALM AND FOUND A SAFE PLACE TO EXIT THE FREEWAY.

Mileage: 6,825

2016 POLICE UTILITY: WAS DRIVING THE VEHICLE DOWN THE HIGHWAY WHILE TRANSPORTING A PRISONER. VEHICLE IMMEDIATELY LOST POWER. VEHICLE WOULDN'T ACCELERATE. VEHICLE HAD STEERING AND BRAKE ONLY. VEHICLE MOTOR BEGAN TO SHAKE AND MISFIRE. VEHICLE TOWED TO FORD DEALERSHIP.

Mileage: 4,000

I WAS DRIVING HOME AT 10:00 AM AFTER VISITING A DOCTOR'S OFFICE ON A BUSY HIGHWAY AT 57 MPH WHEN ALL OF A SUDDEN THE CAR GAS PEDDLE IS NOT WORKING. THE CAR IS IN COMPLETE SHUT DOWN MODE. I ROLLED THROUGH AN INTERSECTION TO GET TO SAFE PLACE OUT OF TRAFFIC. THE CAR DASH BOARD SHOWED A WRENCH AND ENGINE LIGHT AND ON THE DASHBOARD A MESSAGE STATED "SEE MANUAL". THE CAR HAD COMPLETELY SHUT DOWN. SCARED TO DEATH AT WHAT JUST HAPPENED, I CALLED FORD WARRANTY NUMBER FOR A TOW TRUCK AND WAITED FOR 2 1/2 HOURS TILL FINALLY THE TOW TRUCK SHOWED UP. WHEN I GOT TO THE DEALERSHIP WHERE I PURCHASED THE CAR, I WAS SERIOUSLY DEVASTATED. TWO MANAGERS TOLD ME THEY DIDN'T KNOW WHAT WAS WRONG WITH THE CAR, BUT THEY WOULD WORK TO FIND OUT. THEY KNEW WHAT THE PROBLEM WAS AND HOW SERIOUS THIS SITUATION WAS AND NEVER TOLD ME AT THE TIME. I SEARCHED THE INTERNET AND FOUND THAT THE PROBLEM IS THE THROTTLE BODY. IT HAS BEEN HAPPENING A QUITE A FEW OF FORD'S CARS. I STILL CAN'T BELIEVE THE VERY SERIOUS SITUATION I HAD BEEN IN. I SEARCHED TO SEE IF THERE WERE ANY RECALLS FOR MY VEHICLE AND THERE WASN'T ANY. THIS NEEDS TO STOP AND FORD NEEDS TO RECALL ALL THESE VEHICLES BEFORE SOMEBODY GETS KILLED. I DO NOT CARE TO OWN THIS VEHICLE ANY LONGER OR ANY OTHER FORD VEHICLE FOR THAT MATTER.. WHOSE TO SAY THIS PROBLEM DOESN'T EXIST IN ANY OTHER MODELS. I WAS CALLED YESTERDAY BUT JUSTIN IN SERVICE AND WAS TOLD THAT IT IS THE THROTTLE BODY AND IT WAS GOING TO TAKE ALONG TIME TO GET THE PART AND THAT HE WOULD STAY IN TOUCH TO LET ME KNOW ANYTHING. HE STATED THAT SAM GALLAWAY FORD WOULD PAY FOR THE 1ST 9 DAYS OF MY RENTAL AND THEN MY INSURANCE WOULD HAVE TO PAY THE REST.

Mileage: 3,750

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THE THERE WAS A FUEL ODOR BEING RELEASED INTO THE VEHICLE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE ODOR WAS PRESENT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO REMEDY WAS PROVIDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT PROVIDED.

Mileage: 4,000

ON 06/24/2016 I WAS DRIVING MY FAMILY NORTH ON I95 THE BELT WAY / MARYLAND 5 LANES OF TRAVEL IN HEAVY TRAFFIC. WITHOUT WARNING OUR 2016 FORD EXPLORER COMPLETELY LOST POWER AND A WRENCH INDICATOR LIGHT CAME ON THE DISPLAY. THIS WAS IN THE APPROACH OF THE FT.MC HENERY TUNNEL WE HAD NO PLACE TO GO WITH A TRACTOR TRAILER ALMOST STRIKING US,MY FAMILY WAS TERRIFIED . THE VEHICLE DID START AGAIN 3 MINUTES LATER WITH NORMAL RPMS WE ATTEMPTED TO DRIVE ON WITH THIS HAPPENING 4 MORE TIMES CAUSING US TO GO TO THE SHOULDER. I AM A POLICE OFFICER AND A TRAFFIC INVESTIGATOR I AM IN FEAR BECAUSE THIS IS A WELL KNOWN PROBLEM AND WE WERE NOT CONTACTED BY FORD ABOUT THIS PROBLEM MY FAMILIES SAFETY AND THE PUBLICS IS AT AN EXTREME RISK, THIS MUST BE ADDRESSED BEFORE A TRAGEDY HAPPENS. I HAVE SINCE CALLED MY DEALER LESTER GLENN FORD IN N.J. AND THEY WILL CHECK THE VEHICLE HOWEVER IF THE PUBLIC IS NOT MADE AWARE OF THIS LIVES MAY BE LOST THAT COULD HAVE BEEN SAVED .

Mileage: 8,000

FAILURE OF ELECTRONIC THROTTLE BODY CAUSED ENGINE TO LOSE POWER AT HIGHWAY SPEED AND VEHICLE SLOWED TO IDLE ON HIGHWAY. SAFETY ISSUE WHEN DRIVING AT 65 MPH AND THEN VEHICLE COULD NOT EXCEED 20 MPH.

Mileage: 9,000

THE VEHICLE WAS IN MOVEMENT, GOING 50 MPH, WHEN IT CAME TO A SUDDEN STALL. THE VEHICLE WOULD NOT GO OVER 5 MPH EVEN WHILE PRESSING THE ACCELERATOR. THE WRENCE LIGHT WOULD COME ON AND IT WOULD IT WOULD NOT GO OVER 5 MPH.

Mileage: 6,000

2016 FORD EXPLORER WITH 4800 MILES STOPPED ACCELERATING WHICH CREATED A SERIOUS SAFETY AND INJURY HAZARD IN THE EVENT OF A COLLISION. THIS IS A KNOW PROBLEM BY FORD, BASED ON INTERNET SEARCH AND THEY HAVE NOT RECALLED THIS SUV. FORD INDICATED IT'S THE THROTTLE BODY AND THAT THIS PART IS CURRENTLY ON BACK ORDER FOR MANY WEEKS. WHY IS FORD NOT RECALLING THIS SUV AS SOMEONE CAN GET SERIOUSLY INJURED?

Mileage: 4,800

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE "SEE OWNER'S MANUAL" MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE IMMEDIATELY STALLED AND STOPPED, BUT DID NOT SHUT DOWN. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE STRUTTER BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WOULD BE EXPEDITED TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 11,108.

Mileage: 11,108

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED, THE VEHICLE LOST POWER, AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ISSUE WITH THE THROTTLE BODY, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

I WAS DRIVING MY 2016 FORD EXPLORER WITH APPROXIMATELY 6,500 MILES ON IT DOWN A SECONDARY ROAD. AS I APPROACHED A STOP SIGN, MY VEHICLE SUDDENLY LOST ALL POWER AND I COASTED TO A COMPLETE STOP. I WAS FORTUNATE NO ONE WAS BEHIND ME AS I CERTAINLY WOULD HAVE BEEN REAR ENDED WITH MY SUDDEN STOP. I WAS ABLE TO RESTART MY VEHICLE. DUE TO THIS EVENT I HAVE LOST TOTAL CONFIDENCE IN MY NEW VEHICLE. I DRIVE AND JUST WONDER WHEN IT IS GOING TO HAPPEN AGAIN. I NOW ALWAYS DRIVE IN THE RIGHT LANE ON A HIGHWAY. WHEN ON A SECONDARY ROAD I FIND MYSELF ALWAYS LOOKING FOR A PLACE WHERE I COULD SAFELY PULL OVER IF I LOSE POWER AGAIN. THIS IS VERY UNNERVING!

Mileage: 6,500

MERGING ONTO HIGHWAY 6-15-2016, VEHICLE LOST ALMOST ALL POWER. WAS ONLY ABLE TO COAST WITH NO POWER STEERING. DASBOARD FLASHED "SEE OWNERS MANUAL". HAD TO BE TOWED TO THE DEALER. DEALER SAID IT WAS A BAD THROTTLE BODY SENSOR THAT IS ON BACK ORDER. WON'T BE AVAILABLE UNTIL SOMETIME IN JULY. I HAVE THE EXTENDED WARRANTY SO THEY PROVIDED ME WITH A RENTAL.

Mileage: 11,551

THE THROTTLE BODY ON MY FORD EXPLORER FAILED AT ONLY 6,000 MILES.

Mileage: 6,000

WHILE DRIVING ON CITY STREET GOING 35 MPH, VEHICLE SUDDENLY SLOWED TO 5MPH EVEN THOUGH I HAD FOOT ON PEDAL. IT WAS BARELY ROLLING. WRENCH WARNING LIGHT CAME ON (WHICH I FOUND LATER MEANS PROBLEM WITH DRIVE TRAIN, TAKE TO DEALER IMMEDIATELY. )ENGINE SERVICE LIGHT ALSO CAME ON. I WAS FORTUNATE ENOUGH TO BE ABLE TO ROLL TO SIDE OF ROAD AND TURN DOWN STREET AND GO INTO A PARKING LOT. TURNED ENGINE OFF AND RESTARTED IT. WRENCH LIGHT GONE BUT ENGINE LIGHT STILL ON. DROVE AROUND PARKING LOT AND IT RAN NORMALLY.I SINCE HAVE RESEARCHED THIS ONLINE AND SEEMS TO BE A LOT OF COMPLAINTS ABOUT THIS. SOME OWNERS HAVE HAD THIS HAPPEN TO THEM ON FREEWAY DOING 60 MPH. TOOK VEHICLE TO FRONTIER FORD WHERE WE PURCHASED THE VEHICLE, THEY REALLY DIDN'T WANT TO LISTEN. IT IS CURRENTLY WAITING TO BE LOOKED AT IN SERVICE DEPT. BUT MY HUGE POINT IS THIS VEHICLE NEEDS TO BE RECALLED. FORD DOESN'T WANT TO SEEM TO ACKNOWLEDGE IT. DOES SOMEONE HAVE TO DIE IN ORDER FOR IT TO BE RECALLED. WE WERE NOT EVEN OFFERED A LOANER VEHICLE. "WE DON'T DO LOANERS IF YOU DIDN'T BUY THE EXTENDED WARRANTY (WHICH IS ANOTHER SCAM) OBVIOUSLY THEY DO NOT STAND BY THEIR PRODUCT. THIS IS A SAFETY ISSUE AND PEOPLE WILL DIE. IF THIS HAPPENS ON FREEWAY WHERE I LIVE IN SAN JOSE CALIFORNIA, THEY WILL DEFINITELY BE IN SERIOUS ACCIDENTS THE WAY PEOPLE DRIVE HERE.WILL NEVER BUY A FORD AGAIN. ESPECIALLY BECAUSE THEIR CUSTOMER SERVICE IS NON EXISTENT. THERE ARE ONLY 7305 MILES ON VEHICLE.

WHILE IN MOTION AT 40 MPH THE VEHICLE SLOWED TO 10 MPH SUDDENLY. THE GAS PEDAL WAS NOT FUNCTIONING AND WOULD NOT REV. FORD TOWED CAR TO DEALER. THE DEALER QUICKLY AGREED IT WAS THE FAULTY THROTTLE BODY. THESE ARE IN DEMAND DUE TO THE ISSUES AND ARE ON BACKORDER. MORE IMPORTANTLY, A RECALL IS NEEDED AS THIS COULD BE DEADLY AT HIGHWAY SPEEDS - GOING FROM 70 MPH TO 15 MPH AS OTHERS HAVE DESCRIBED. AND WILL THE REPLACEMENT THROTTLE BODIES BE ANY DIFFERENT. WEBSITES INDICATE THE FAILURE TAKES PLACE AT AN AVERAGE MILEAGE OF 8100 ON THE 2016 MODELS. FORD IS AWARE AND ALL NEED TO BE REPLACED FOR THE CONSUMERS PROTECTION.

Mileage: 12,409

I'M DRIVING (IN MOTION) HOME FROM WORK IN RUSH HOUR TRAFFIC ON A BUSY INTERSTATE AND MY FORD EXPLORER SLOWS FROM 65MPH TO 15MPH. I KNEW I HAD GAS BUT I LOOKED AT THE GAS TO MAKE SURE I'M NOT RUNNING OUT DUE TO THE LOSS IN POWER AND I WASN'T. THE WRENCH AND AIRBAG LIGHTS COME UP. THANKFULLY THERE WAS A CLOSED LANE UP AHEAD SO TRAFFIC WAS SLOWING SO I WAS ABLE TO GET IN THE LEFT SHOULDER LANE OF THE EXPRESSWAY WHICH IS NO CONSIDERED SAFE. I CALL ROAD SIDE ASSISTANCE AND THEY TELL ME THEY CAN HAVE IT TOWED TO THE NEAREST FORD DEALERSHIP WHICH IS ABOUT 25 MILES AWAY. WHILE WAITING ON THE TOW MY HUSBAND CAME TO PICK ME UP AND SUGGESTED THAT I TURN THE CAR OFF AND START BACK UP SO I DID AND THE CAR WORKED PERFECTLY FINE. NONE OF THE ENGINE LIGHTS CAME ON. SO WE WENT AHEAD AND DROVE IT STRAIGHT TO THE DEALERSHIP. THEY WERE UNABLE TO LOOK AT IT THAT DAY BECAUSE IT APPROXIMATELY 6P WHEN WE DROPPED IT OFF SO WE WERE TOLD THEY WOULD LOOK AT IT THE NEXT DAY. WELL THEY CALL US THE NEXT DAY AND TELL US THAT THEY COULDN'T FIND ANYTHING WRONG WITH IT. THIS WAS VERY FRUSTRATING AND SCARY BECAUSE WE KNEW THERE WAS A PROBLEM AND FEARED IT WOULD HAPPEN AGAIN WITH OUR CHILDREN IN THE CAR. SO WE PICK UP THE TRUCK ON A SAT AND THAT TUESDAY IT DOES IT AGAIN TO MY HUSBAND. THANKFULLY THIS TIME HE WASN'T ON THE INTERSTATE, HE WAS ON A CITY STREET. I READ MANY OTHER COMPLAINTS REGARDING THIS SAME ISSUE AND MOST ARE SAYING IT WAS THEIR THROTTLE. THIS ISSUE COULD CAUSE A MAJOR ACCIDENT WHICH COULD SEVERELY HURT SOMEONE OR WORSE TAKE THEIR LIFE. A RECALL NEEDS TO BE DONE.

Mileage: 6,400

GREETINGS, I WAS DRIVING MY 6 MONTH OLD LEASED 2016 FORD EXPLORER ON I-696-EAST NEAR EAST POINTE, MICHIGAN. I WAS TRAVELING AT ABOUT 70 MPH, WHEN THE CAR SLOWED DOWN AND THEN STOPPED. THE MOTOR WAS RUNNING BUT IT WOULD NOT MOVE. I HAD TO FIND A WAY TO GET OVER.IT WAS DANGEROUS. MDOT COURTEOUS CARE CAME TO ASSIST. WE COULD TURN THE CAR OFF AND ON BUT AGAIN,THE CAR WOULD NOT MOVE. IT IS A PUSH BUTTON START. I COULD HAVE BEEN KILLED. THE TRAFFIC WAS VERY ACTIVE. I HAD A 3 YEAR OLD TODDLER DAUGHTER WHO NEEDED TO BE PICKED UP. I SEE THAT THERE HAVE BEEN SIMILAR COMPLAINTS. FORD SHOULD BE CHARGED. THE CAR ALSO SHOULD BE RECALLED NOW!-C.J. CYLAR

Mileage: 8,500

DRIVING AT HIGHWAY SPEED CHECK ENGINE LIGHT AND "WRENCH" SHOWING A POWERTRAIN PROBLEM OCCURED WHILE DRIVING AT 70MPH. WAS IN THE LEFT LANE OF TRAFFIC AND DUE TO THE CONTINUED LANE EXPANSIONS IN AROUND THE AREA OF TRAVEL COULD NOT PULL OFF INTO THE CENTER MEDIAN. HAD TO NEGOTIATE MOVING ACROSS 4 LANES OF TRAFFIC WITH NO ACCELERATION DURING MORNING RUSH HOUR IN A BRAND NEW 2016 EXPLORER WITH LESS THAN 7500 MILES. ONCE I WAS ABLE TO GET ACROSS THE LANES OF TRAFFIC THE VEHICLE WAS UNDRIVEABLE. THIS APPEARS TO BE A CONTINUED DEFECT WITH FORD AND THE NHTSA NEEDS TO ADDRESS IT BEFORE SOMEONE GETS INTO AN ACCIDENT AND A FATALITY OCCURS.

Mileage: 7,495

2016 FORD EXPLORER V6 TOOLBAR CAME ON CHECKSYSTEM ENGINE LIGHT CAME ON GOING 45 MPH WENT DOWN TO -0 MPH GAS PEDAL USELESS NO POWER COASTED TO PARKING LOT LUCKY I WASNT ON A BUSY HIGHWAY OR STREET I GUESS IT WILL TAKE SOME BODY TO GET KILLED A COUPLE OF TIMES BEFORE ANYTHING IS DONE 4400MILES AND THROTTLE BODY NEEDS REPLACE WHAT A CRACKERJACK JOKE ACOURSE THIS IS CALLED CHEAPO DEPO MANUFACTURING OH THATS RIGHT PARTS ARE MADE IN FOREIGN COUNTRIES NOW YES ABOUT LIKE NO NAME BRAND VASELINE VEHICLE WAS ON STREET CITY BOUGHT CAR IN FEB. 2016 IF I WOULD OG KNOW ABOYT THIS I WOULD NOT BUY A NEW CAR ESPECIAALY MY WIFE AND GRAND KIDS DRIVING FOR THIS TO HAPPEN!!

Mileage: 4,400

I HAD JUST EXITED A MAJOR HIGHWAY & BEGAN DRIVING ON THE RURAL ROADS IN MY NEIGHBORHOOD WHEN MY VEHICLE SUDDENLY DECELERATED AND WASN'T ABLE TO GO OVER 25 MPH. THE WRENCH ICON THEN APPEARED. I WAS ABLE TO MAKE IT TO THE BEGINNING OF MY DRIVEWAY ABOUT 5 MILES AWAY. THE ENGINE THEN BEGAN MALFUNCTIONING, MAKING NOISE & SHAKING.

Mileage: 6,100

I WAS DRIVING ON A MAJOR HIGHWAY HOME FROM WORK WITH NORMAL TRAFFIC. MY SPEED WAS APPROX 60-64 OR SO. WHILE IN LEFT LANE TRAVELING EAST --WITHOUT WARNING , MY ENGINE COMPLETELY SHUT OFF. IT WAS SO HARD TO STEER MY CAR -- I NEEDED TO WEDGE MY FOOT NEAR WINDOW /DRIVER DOOR TO GAIN LEVERAGE -AND WITH BOTH HANDS STEER THE CAR ( WHILE DECELERATING DOWN T O15 MPH) TO THE SHOULDER ON THE RIGHT SIDE. ALL DRIVERS PASSING ME - WITNESSED I WAS IN DIRE TROUBLE. I WAS ABLE TO GET TO SHOULDER AND PRAYED . MY REP AT QUEENS FORD WAS VERY HELPFUL AND I VE THANKED HIM NUMEROUS TIMES IN HIS ATTEMPTS TO HELP ME .BACK TO STORY: I OPENED THE HOOD , NO SMOKE -- MAYBE RADIATOR- SO I WAITED 10 MINUTES .THE ENGINE STARTED , I GOT BACK ON HIGHWAY-- AND IT SHUT OFF FOR A 2ND TIME. AT THAT TIME -- I WAS TOTALLY AFRAID TO DRIVE THIS CAR ANY FURTHER. MY QUEENS REP SUGGESTED GOING TO SYOSSET FORD WHICH WAS CLOSER AND I DID SO.IT TOOK ME WHAT FELT LIKE DAYS TO GET UP ENOUGH NERVE TO DRIVE THIS VEHICLE ANY FURTHER.I BELIEVE MY CASE HAS MANY SAFETY ISSUES AND I EVEN STATED TO FORD TAKE CAR BACK AND REPLENISH ME FOR LOSS OF INCOME / RENTAL FEES PAID DURING THE 7 DAY ORDEAL. PROBLEM WAS : THROTTLE BODY PART. I WASN'T THE ONLY PERSON WHO HAD COME IN WITH THIS PROBLEM . FORD IS VERY COGNIZANT ABOUT SUCH . I ASKED THEM THIS VEHICLE BACK ( HAS 5910 MILES ) ON IT AND PUT ME INTO ANOTHER LINCOLN PRODUCT WHICH IS SIMILAR. NOR HAVE THE ADDITIONAL MEANS TO RENT ANOTHER CAR.I WILL NEVER PURCHASE ANOTHER VEHICLE FROM FORD EVER. IF YOU CAN ASSIST ME TO ALERT OTHERS - FANTASTIC. OH , ADDITIONALLY, I OWNED A 2003 LINCOLN NAVIGATOR WHICH CONSTANTLY HAD ISSUES - AND THEY ( FORD /LINCOLN ) TOOK THAT VEHICLE IN UNDER NYS LEMON LAW -AND PROVIDED ME A NEW 2004 NAVIGATOR FOR NO COST AT ALL. DUE TO THAT EFFORT FROM FORD/LINCOLN . IVE BOUGHT 4 MORE FORD SINCE THEN . I SHOWED MY LOYALTY TO THEM , WHERE IS FORD'S .

Mileage: 5,720

CAR STALLED ON HIGHWAY WITH GRAND KIDS IN CAR. HAD CAR TOWED TO DEALER. BIG PROBLEM FORD KNEW ABOUT--THROTTLE BODY PART.PARTS ON BACK ORDER AT LEAST 2 WEEKS-WHEN I STATED TAKE PART OFF INVENTORY CARS COULDN'T- MAY HAVE SAME PROBLEM-WHEN I SAID TAKE OFF NEW CARS ARRIVING-THEY HAVE SAME DEFFECTIVE PART-DANGEROUS SITUATION WHEN A CAR STALLS ON HIGHWAY AND A FORD IS WELL AWARE OF IT-CAR BRAND NEW HAS 8,000MILES.............

Mileage: 8,000

WAS DRIVING MY 2016 FORD EXPLORER XLT ON A BUSY ROAD AND WAS GOING APPROXIMATELY 40 MILES PER HOUR WHEN THE VEHICLE SUDDENLY WENT INTO WHAT APPEARED TO BE "LIMP MODE" AND WOULD BARELY MOVE....MY GUESS IS ABOUT 2 MPH. IT WAS VERY SUDDEN AND OCCURRED WITHOUT ANY TYPE OF WARNING. I WAS ABLE TO ROLL INTO SOMEONE'S DOWNHILL DRIVEWAY WHERE THE VEHICLE SAT FOR SEVERAL MINUTES. I RESTARTED THE CAR MULTIPLE TIMES AND WHILE PRESSING ON THE GAS PEDAL THE CAR REMAINED IN "LIMP MODE" AND WOULD NOT MOVE. THE DASHBOARD LIT UP AND DISPLAYED THE FOLLOWING ICONS: WRENCH, AIRBAG AND ENGINE LIGHTS. IF I WOULD HAVE HAD ANYONE BEHIND ME OR WOULD HAVE BEEN DRIVING ON THE HIGHWAY WHEN THIS OCCURRED I WOULD HAVE BEEN KILLED. THIS IS A MAJOR ISSUE THAT THE GENERAL PUBLIC NEEDS TO BE MADE AWARE OF.....THIS IS A MAJOR DANGER THAT HAS THE ABILITY TO PRODUCE CATASTROPHIC RESULTS.

Mileage: 1,700

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,806.

Mileage: 13,806

THE WRENCH LIGHT CAME ON THE INSTRUMENT PANEL AND THE CAR LOST SPEED AND DID NOT RESPOND TO THE ACCELERATOR. I WAS DRIVING 70MPH ON THE HIGHWAY WHEN I NOTICED THAT THE CAR SEEMED TO BE SLOWING. THE ACCELERATOR DID NOT FEEL ANY DIFFERENT UNDER MY FEET. I LOOKED AT THE SPEEDOMETER: 40MPH AND DECELERATING. THE ENGINE LIGHT AND AIRBAG LIGHT CAME ON AS WELL. LUCKILY, I WAS IN A LIT AREA AND ABLE TO USE MY HAZARDS AND GET TO THE SHOULDER OF THE HIGHWAY WITHOUT HARM.

Mileage: 6,066

THE EXPLORER SUDDENLY DECELERATED WHILE I WAS ON THE UPSIDE OF A LONG BRIDGE, THE SERVICE ENGINE LIGHT CAME ON AND THE WRENCH LIGHT CAME ON. WITH A POLICE ESCORT, I WAS ABLE TO DRIVE THE CAR OVER THE BRIDGE AT 10 MPH. THE SERVICING DEALER TOLD ME THE THROTTLE BODY NEEDS TO BE REPLACED.

Mileage: 10,100

THE POWER TRAIN AND ENGINE LIGHT CAME ON AND THE TRUCK STOPPED DRIVING WHILE ON A BUSY ROAD.

Mileage: 9,000

WHILE DRIVING ON THE INTERSTATE HIGHWAY AT HIGH SPEED, WITHOUT WARNING THE GAS PEDAL LOST POWER AND THE WRENCH LIGHT CAME ON THE DASHBOARD. LUCKILY, WE WERE SAFELY ABLE TO COAST TO THE SHOULDER AND CALL FOR HELP. WE WERE TOWED TO THE DEALER AND AFTER AN ELECTRONIC ENGINE CONTROL TEST THE 'THROTTLE BODY' WAS REPLACED.

Mileage: 6,500

DRIVING ON FREEWAY AT 65MPH. CAR STALLED LEAVING NO POWER TO STEERING AND BRAKES. WAS ABLE TO RESTART AND DRIVE AT DRASTICALLY REDUCED SPEED. ENGINE RPM DROPS AT IDLE AT ANY STOP ON WHEN CAR IDLING WITH TRANSMISSION IN PARK. DIAGNOSED AS DEFECTIVE THROTTLE BODY.

Mileage: 4,400

WHILE CRUISING ON THE INTERSTATE AT 69 MPH, I LOST ALL ACCELERATION TO THE GAS PEDAL. I DIDN'T KNOW WHAT HAPPENED AND NOTICED THAT THE GAS PEDAL WAS DEAD. VERY SCARY SITUATION WHILE ON THE INTERSTATE. I WAS ABLE TO CRUISE TO THE NEAREST EXIT AND THEN GET TO A SIDE ROAD. I NOTICED THE CEL, WRENCH LIGHT, AND AIR BAG LIGHT HAS COME ON. I IMMEDIATELY RAN A "VEHICLE HEALTH REPORT" AND THE IT COMES BACK WITH 2 PROBLEMS. GET IT TO THE NEAREST DEALERSHIP AND THEY PROCEED TO TELL ME IT'S THE THROTTLE BODY AND IT WILL BE 2 - 4 WEEKS FOR PART BECAUSE IT'S ON BACK ORDER. NOT REALLY HAPPY ABOUT THIS SINCE THE VEHICLE IS 6 MONTHS OLD WITH 9185 MILES ON IT.

Mileage: 9,185

I WAS DRIVING IN A PARKING LOT WHEN THE WRENCH LIGHT CAME ON, AS WELL AS THE CHECK ENGINE LIGHT, AND THE CAR LOST ALL ACCELERATOR FUNCTION. I WAS ABLE TO COAST ONLY. I WAS DRIVING STRAIGHT WHEN THIS OCCURRED. SINCE I WAS ALREADY IN A PARKING LOT, I WAS ABLE TO COAST INTO A PARKING SPOT. LUCKILY THERE WAS NO SAFETY THREAT, AS IT COULD HAVE BEEN MUCH WORSE IF I WAS ON THE FREEWAY OR CITY STREETS. THE DEALERSHIP REPORTS THIS IS A THROTTLE PROBLEM AND THE PART IS ON BACKORDER UNTIL 5/30/16.

Mileage: 6,500

MY CAR (FORD EXPLORER 2016) ENGINE STALLED (DURING DRIVING/MOTION) IN THE MIDDLE OF THE STREET (I WAS VERY LUCKY IT DID NOT HAPPEN ON A HIGHWAY!). THE ENGINE LIGHT INDICATION TURNED ON. FORD DEALER TOLD ME IT IS THE 'THROTTLE BODY' PART THAT NEEDS TO BE REPLACED AND THEY WILL ORDER THE PART. THEY TOLD ME IT CAN TAKE UP TO 5 WEEKS TO RECEIVE IT BUT IN THE MEANTIME I CAN DRIVE MY CAR, ONLY AFTER I CONFRONTED THEM ABOUT THE SAFETY OF THE CAR THEY SUGGESTED THAT I WILL NOT DRIVE THE CAR UNTIL THE PART WILL BE REPLACED. I AM WRITING TO YOU IN ORDER TO PREVENT ANY UNSAFE SITUATION FOR ANY OTHER DRIVERS/PASSENGERS AS RESULT OF MY CASE. THANKS

Mileage: 4,900

ON 22 APR 2016 OUR SON WAS IN TOWN VISITING WHEN HE WAS LOOKING OVER OUR NEW VEHICLE AND NOTICE THAT THE SCREWS THAT HOLD THE BELT TENSIONER IN PLACE WERE ALMOST ALL THE WAY OUT. SINCE MY SON IS A MECHANIC HE ADVISED US NOT TO DRIVE THE VEHICLE SINCE THIS COULD CAUSE A CATASTROPHIC MALFUNCTION LEADING TO A SERIOUS ACCIDENT. THE VEHICLE ONLY HAS 1681 MILES ON IT AND WE IMMEDIATELY CONTACT THE DEALERSHIP WHICH ALSO TOLD US TO CONTACT ROADSIDE ASSISTANCE AND HAVE THE VEHICLE TOWED TO THE DEALERSHIP. THE DEALERSHIP TIGHTEN THE BOLTS DOWN AND ACCORDING TO THE INVOICE (ATTACHED) THAT THE BOLTS NEVER WERE TIGHTEN DOWN AT THE FACTORY. I'VE INCLUDED A COUPLE PHOTOS. I'VE CONTACTED FORD AND OPENED A CASE FILE SINCE THIS APPEARS TO BE ISSUES AT THE PLANT AND WHO KNOWS HOW MANY OTHER VEHICLES ON THE ROAD HAVE THIS SAME PROBLEM. THE QUALITY CONTROL INSPECTIONS SHOULD HAVE IDENTIFIED THIS ISSUE AND FIXED IT! AFTER I FILED THE COMPLAINT (CASE # CAS-9331585) I WAS TOLD THAT NO ONE WILL PROBABLY GET BACK WITH ME REGARDING THIS ISSUE. I HAD REQUESTED TO TALK WITH EITHER A FORD SAFETY REPRESENTATIVE OF THE QUALITY CONTROL MANAGER AT THE CHICAGO FORD PLANT TO EXPRESS MY CONCERNS. I BELIEVE FORD SHOULD PUT OUT AN IMMEDIATE SERVICE NOTICE TO HAVE INDIVIDUALS CHECK THE TENSIONER BOLTS ON THEIR 2016 FORD EXPLORERS SINCE THIS CAN LEAD TO A MAJOR MALFUNCTION WHICH COULD CAUSE A SERIOUS IF NOT DEADLY ACCIDENT.

Mileage: 1,681

COOLING FAN SHUT DOWN NOISE, SINCE NEW THE ENGINE COOLING FAN MAKES A LOT OF NOISE WHEN "SPINNING DOWN" AT THE FAN COMES TO A STOP/SHUTTING DOWN ENGINE. FAN IS WORKING, BUT FOR HOW LONG?

Mileage: 7,200

SUDDEN LOSS OF ACCELERATION, WITH SERVICE INDICATORS LIGHTING ON DASHBOARD. PULLED OFF ROAD, RESTARTED, WORKED OK FOR 10 MILES, THEN THE PROBLEM RETURNED. THIS TIME, THE CAR WOULD NOT RESTART. HAD CAR TOWED TO FORD DEALER, AND THEY SAID IT WAS THE THROTTLE BODY AND THAT THEY HAVE NO ETA DUE TO THE PART NOT BEING AVAILABLE ANYWHERE. THE CAR HAS BEEN DRIVEN FOR 4 MONTHS, AND THE FACT THAT THIS SIMPLE PART FAILED AND NO REPLACEMENTS ARE IN-STOCK ANYWHERE INDICATES TO ME THERE IS SOME WIDESPREAD PROBLEM.

Mileage: 6,400

AS THE VEHICLE IS BEING DRIVEN, THE "WRENCH" LIGHT IN CLUSTER PANEL CAME ON AND VEHICLE WENT INTO "LIMP MODE". AFTER INITIAL INCIDENT, THE CAR RESTARTED BACK IN NORMAL MODE. HOWEVER, THE SAME INCIDENT BEGAN TO OCCUR SEVERAL TIMES PER DAY UNTIL THE VEHICLE COULD BE TAKEN IN FOR SERVICE. THE DEALER DIAGNOSED THE PROBLEM AS THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE IS BRAND NEW WITH ONLY 6,850 MILES. THE DEALERSHIP HAS HAD THE VEHICLE FOR A WEEK NOW AND STILL CAN'T TELL ME WHEN THE PART WILL BE AVAILABLE TO GET VEHICLE BACK ON THE ROAD. FORD HAS HAD AN ONGOING PROBLEM WITH THROTTLE BODIES FOR YEARS, WHY CAN'T THEY FIX THE PROBLEM?

Mileage: 6,850

A WEEK AGO THE VEHICLE SHOWED 45 MILES TILL EMPTY. BACKED OUT OF THE DRIVE WAY TO GET GAS AND THE CAR LOST ALL POWER. DASH SHOWED ENGINE LIGHT AND AIR BAG. FILLED UP WITH GAS AND THE LIGHTS WENT AWAY. TODAY, GOING DOWN THE HIGHWAY I LOST ALL POWER. TALK ABOUT ACCIDENT WAITING TO HAPPEN! LUCKILY I WAS ABLE TO CRUISE TO A EXIT AND INTO A PARKING LOT. HAD TO CALL FORD TOWING TO COME AND GET ME. THIS IS A 2016 FORD EXPLORER. ONLY 7000 MILES. BRAND NEW VEHICLE SHOULD NOT HAVE THIS TYPE OF PROBLEM. THEN THE SENSORS AROUND THE CAR GO OFF WHEN THERE IS NOTHING AROUND. I KNOW I AM NOT THE ONLY PERSON WITH THIS LOST OF POWER ISSUE. I BELIEVE THAT THE ONLY WAY TO ACTUALLY GET SOME ASSISTANCE WITH THIS PROBLEM IS AFTER SOMEONE GETS HURT AND SUES FORD. ANOTHER PROBLEM IS THERE IS A KNOCKING SOUND AS SOON AS THE CAR IS TURNED ON AND DRIVEN. YOU FEEL AND THE STEER WHEEL KNOCK ALONG WITH THE SOUND.

Mileage: 7,000

HAD MY FORD EXPLORER 6-MO'S AND WAS DRIVING WITH FAMILY APPROX 45-MPH IN TRAFFIC ON A MAIN STREET WHEN THE GAS PADEL JUST STOP WORKING HAD TO TRY TO GET TO SIDE OF ROAD, VERY DANGEROUS !! . CAR WAS AT FORD DEALER GETTING FIXED FROM 3/14- 3/25 , IT NEEDED A NEW THROTTLE BODY AIR INTAKE, (AT4Z*9E926*B ) AND MOTOR ASY.

Mileage: 10,000

MY 2016 FORD EXPLORER IS MAKING A HIGH PITCH SOUND WHEN THE VEHICLE IS BEING CUT OFF. THE SOUND HAS BEEN DIAGNOSED AS A BAD COOLING FAN BEARING. I'M NOT SURE OF THE EXTENT BUT THIS CANNOT BE A GOOD THING IF THE BEARING IS BAD FOR THE COOLING FAN. A BAD BEARING COULD LEAD TO OTHER ISSUES IF IT IS ALREADY BAD AND THE CAR IS ONLY 4 MONTHS OLD. MY VEHICLE HAS BEEN IN THE SHOP MULTIPLE (6) TIMES FOR JUST THE FAN ITSELF. THE DEALERSHIP COULD NOT FIX IT AND ENLISTED THE ASSISTANCE OF THE MANUFACTURERS TECH LINE AND STILL NO RESOLUTION. MY VEHICLE IS CURRENTLY IN THE SHOP AND I HAD TO INVOLVE THE BETTER BUSINESS BUREAU'S AUTOLINE BECAUSE THE VEHICLE HAS VIOLATED MY STATES LEMON LAW. I WANTED TO MAKE SURE TO REPORT THIS ISSUE SO THAT SOMETHING CAN BE DONE. THIS IS DEFINENTLY A DEFECT IN THE MANUFACTURING OF THE FAN AND I HAVE HAD 3 FANS IN MY VEHICLE AND EACH ONE HAS THE DEFECT. THE FIRST DATE I REPORTED THIS ISSUE WAS ON 01/07/2016.

Mileage: 1,505

RADIATOR COOLING FAN SQUEALS LOUDLY WHEN CAR IS IDLE OR DRIVING SLOWLY. CAR HAS ALREADY BEEN IN THE SHOP TO REPLACE THE FAN ONCE. NEW FAN BEGAN SQUEALING AGAIN WITHIN 30 MINUTES OF DRIVING AFTER REPAIR. CAR ONLY HAS 4000 MILES ON IT. HAVE READ OTHER COMPLAINTS OF FAULTY COOLING FAN BEARINGS. AFRAID FAN WILL STOP WORKING AND CAUSE FIRE OR OVERHEATING.

Mileage: 4,000