2016 FORD EXPLORER Engine And Engine Cooling Problems

The contact owns a 2016 Ford Explorer. The contact stated that while driving in traffic, a trim piece detached from the vehicle. The TPMS and check engine warning light were illuminated. The dealer sent a tech to the contact’s place of employment, but the tech was unable to complete the recall repair due to the bolt not being available. The contact had received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that the turbocharger had been replaced on three occasions. Upon investigation, the contact had linked the failure to NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling). The contact called the local dealer, who confirmed the parts for the recall repairs were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a complaint was filed, but no assistance was provided. The failure mileage was unknown.

The contact owns a 2016 Ford Explorer. The contact stated that while operating the vehicle, the engine overheated, and the temperature gauge had increased to high with the check engine warning light remaining illuminated. The vehicle was taken to the local dealer who diagnosed that the water pump was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 116,000.

Mileage: 116,000

The contact owns a 2016 Ford Explorer. The contact stated that while her husband was driving at an undisclosed speed, the vehicle stalled after coming from a stop. No warning light was illuminated. The vehicle was able to be restarted. The contact stated that the water pump had previously been replaced twice, but the failure persisted. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion in engine and the water pump needed to be replaced for the third time. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 177,000.

Mileage: 177,000

The contact owns a 2016 Ford Explorer. The contact stated that upon engaging the parking brake, the parking brake failed to remain engaged. Additionally, the contact stated that upon activating the A/C, the A/C was blowing hot air. The vehicle was taken to a Mazda dealer, where it was diagnosed that there was a blockage in the engine block heater. The dealer informed the contact that no authorization was provided to repair the failure. The vehicle was not repaired. The dealer referred the contact to the NHTSA Hotline for assistance. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 40 MPH, the accelerator pedal was depressed, and there were exhaust fumes entering the cabin of the vehicle. The contact stated that the exhaust odor entered the vehicle while depressing the accelerator pedal and was constant. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure was related to Technical Service Bulletin Number: 17-0044; and the recommended that the repair be performed. The contact was advised that the vehicle was no longer under warranty. The vehicle was not yet repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 68 MPH, the vehicle shut off unintendedly. After the failure, the engine warning light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was taken to an independent mechanic where it was determined there was water in the engine oil. The local dealer was contacted and confirmed that there was no recall on the VIN related to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 164,000.

Mileage: 164,000

The contact owns a 2016 Ford Explorer. The contact stated that while his sister was driving 55-60 MPH, the engine started to overheat, and there was fluid leaking from the vehicle. The contact stated that there was oil in the coolant overflow tank. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 120,000.

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was at a car wash, the driver's side A-pillar trim detached from the vehicle. The local dealer was contacted and replaced the A-pillar trim. The contact stated that after leaving the dealer after the repair, the driver's side A-pillar became loosened. The A-pillar trim was replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on a separate occasion, while the vehicle was parked, the contact noticed coolant leaking from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the head gasket. The contact was informed that the water pump and timing chain needed to be replaced. The vehicle was not repaired for the most recent failure due to the cost. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 120,000. VIN tool confirms parts not available.

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving 40 MPH, the temperature gauge started to indicate that the engine was overheating, prompting the contact to discontinue driving the vehicle. The engine overheated warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the water pump. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 125,000.

Mileage: 125,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, the engine overheated with the temperature gauge indicating that the engine was hot(H). The vehicle was taken to an independent mechanic where the water pump was replaced. The contact stated that several months later while in reverse(R), the vehicle failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was towed to the dealer for a diagnostic test and remained with the dealer for months. The contact was informed that the vehicle had failed to accelerate while in drive(D) or reverse(R). The dealer later diagnosed the vehicle with transmission failure and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was towed to an independent mechanic where it remained unrepaired. The failure mileage was approximately 102,000.

Mileage: 102,000

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle jerked while shifting into gear. The contact stated that upon shifting to drive(D) on several occasions, the vehicle failed to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission was replaced. Additionally, the contact stated while driving 25 MPH, the vehicle shuddered, overheated, and stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the residence, where a mobile independent mechanic diagnosed that the head gasket was blown. The vehicle was not repaired. The dealer was notified of the failure, but no assistance was provided. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

Mileage: 50,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the engine overheated. In addition, the check engine warning light illuminated after the failure had occurred. The vehicle was driven to the shoulder of the road. The contact stated that when the vehicle was parked, the engine seized. The contact inspected the vehicle and noticed there was water from the water pump on the ground underneath the vehicle. The contact drove the vehicle to a nearby auto parts store. The contact was informed that the failure might be due to the coolant pump failure. The technician refilled the coolant reservoir with water. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 54,000. The VIN was unavailable.

Mileage: 54,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the temperature gauge started indicating that the engine was overheating, and the vehicle then lost motive power. The contact pulled over to the shoulder of the roadway, where the vehicle was able to be restarted. The engine overheating warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the water pump, resulting in engine damages. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 114,000.

Mileage: 114,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, there was steam was coming from under the hood. There was an abnormal odor entering into the cabin of the vehicle. The check temperature warning light was illuminated. The contact attempted to refill the coolant; however, the failure reoccurred, and the vehicle was towed. The local dealer was contacted and advised the contact that the water pump might need to be replaced. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact stated while attempting to start the vehicle, the vehicle sputtered with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and it was determined that coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted but the vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 137,000.

Mileage: 137,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, exhaust fumes was detected inside the cabin of the vehicle. No warning lights were illuminated. The contact installed a carbon monoxide detector in the rear of the vehicle and was alerted by the carbon monoxide detector of carbon monoxide inside the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 65 MPH, the temperature gauge indicated that the engine was overheating. The contact pulled off the road and turned off the vehicle to allow the engine temperature to return to normal. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was inspected by a mechanic and was informed that the failure was related to Manufacturer Recall Campaign Number: 21N01 for the High-Speed Cooling Fan Motor Relay (Engine and Engine Cooling). The manufacturer was informed of the failure and the contact was informed that the vehicle was no longer covered under warranty. The failure mileage was approximately 174,000.

Mileage: 174,000

The contact owns a 2016 Ford Explorer. The contact became aware of wet spots on the driveway and later discovered that fluids had started to leak from the water pump. One day while the contact's wife was driving the vehicle, the engine overheated with the temperature gauge indicating that the engine was HOT. The vehicle was taken to a dealer, and it was confirmed that the water pump needed to be replaced. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall for the water pump failure. The vehicle was repaired. The failure mileage was approximately 75,000.

Mileage: 75,000

The contact owns a 2016 Ford Explorer. The contact stated that while her husband was driving at an undisclosed speed, the temperature gauge started to indicate that the engine was overheating, prompting him to pull over to the shoulder of the roadway to allow the engine to cool down. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the water pump. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000.

Mileage: 98,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to pull over to the shoulder of the roadway. After a visual inspection, the contact observed that the coolant reservoir was empty. The overheating warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the water pump. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.

Mileage: 78,000

Check engine light came on. Took it to the shop and found out that the Cadillac converter needs to be replaced which will be more than 2000.00. I found that there was a recall in 2021 for the same problem.

The contact owns a 2016 Ford Explorer. The contact indicated that when she took the vehicle in for a routine service at an independent mechanic, the technician became aware that the water pump was leaking, and the timing chain needed to be replaced. The vehicle was not repaired. The vehicle was also taken to a local dealer where the previous diagnosis was confirmed. The contact stated that before taking the vehicle for the routine service, she noticed a burning odor while exiting the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 108,000.

Mileage: 108,000

The contact owns a 2016 Ford Explorer. The contact stated that when the heater was turned to the on position, it blew out cold air. There were no warning lights illuminated. The contact called an independent mechanic, who informed the contact that the water pump was leaking, and that the engine needed to be replaced. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Bill Currie Ford (5815 N Dale Mabry Hwy, Tampa, FL 33614), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact owns a 2016 Ford Explorer. The contact stated while the vehicle was parked in the garage, the contact became aware there was coolant leaking onto the floor. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed with a water pump malfunction. The contact was informed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 194,000.

Mileage: 194,000

The at the engine is built the coolest is leaking into it. This causes the engine to seize while driving and is very dangerous. If you catch it early it’s an expensive fix if you catch it late it’s a new engine you’ll need/ there is no warning signs for it.

Driving on [XXX] when the engine began smoking (fogging) and I was unable to see. I stopped and could not go any further. Two cars nearly hit me. It took 10 minutes or longer for the car to cool down and the computer to allow me to move the vehicle 20' to get off the busiest street in Alabama. The car has 106,000 miles on it and the Ecoboost engine is blown. Ford refuses to do anything about it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the water pump. The vehicle was repaired; however, the failure reoccurred 4 years later. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown. The VIN was not available.

The contact owns a 2016 Ford Explorer. The contact stated while driving 10 MPH, the contact became aware that antifreeze leaking from the vehicle. The temperature gauge light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to antifreeze leaking into the engine. The vehicle was repaired. The manufacturer was made aware of the failure and provided the contact with a case number. The failure mileage was approximately 102,000.

Mileage: 102,000

Water pump leaking and needs to be replaced. Can cause engine failure and lead to being stranded on highway. Multiple forums have people with the same issue. No warning lights have come on. I took the vehicle in for another issue and they pointed out the leak to me.

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 60 MPH, the vehicle was not accelerating as needed with the accelerator pedal depressed. The contact stated that the check engine warning light illuminated, then flashed several times and then turned off. The contact stated that the loss of motive power failure was intermittent but had reoccurred. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the water pump and timing belt needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 153,000.

Mileage: 153,000

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked, the contact became aware that there was an unknown fluid leaking from the engine compartment. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty water pump. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 68,480.

Mileage: 68,480

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was being serviced, coolant leaked into the engine. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty water pump that needed to be replaced. The vehicle had not been repaired due to parts not being available. The contact stated that the dealer had the vehicle for a month because of the part being on back order. The manufacturer was made aware of the failure and confirmed that parts were on back order. The failure mileage was unknown.

Water pump failure, engine coolant leakage from water pump

The contact owns a 2016 Ford Explorer. The contact stated while starting the vehicle and depressing the brake pedal, the engine revved while the vehicle was idling. The contact stated that the failure recurred while at a complete stop at a traffic light, and the vehicle shuddered. The check engine warning light was illuminated. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 121,000.

Mileage: 121,000

The contact owns a 2016 Ford Explorer. The contact stated on several occasions while driving at various speeds, the high engine temperature warning light illuminated. The contact stated that the A/C unit started to blow out hot air only. The vehicle was taken to an independent mechanic where it was diagnosed that the water pump and timing kit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 76,000.

Mileage: 76,000

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was in for maintenance, the mechanic discovered that the water pump was faulty and causing water to leak from the vehicle. The vehicle was not yet repaired. The contact also stated that on one occasion while the vehicle was idling, the message" Engine Overheating" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 96,000.

Mileage: 96,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 50 MPH, the vehicle decelerated independently without warning. The contact was able to pull over on the side of the road and examine the vehicle. The contact became aware that oil was leaking from the vehicle. The vehicle was towed to the dealer and the contact was informed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling) however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. On another occasion while driving 65 MPH, the vehicle started overheating with the check engine warning light illuminated. The contact pulled over on the side of the road. The contact examined under the hood and saw smoke coming from the engine. The vehicle was towed to the dealer and the contact was informed that the fuel tank needed to be replaced. The vehicle was repaired. The manufacturer was contacted and provided some assistance with the repair cost and stated that the vehicle was not included in NHTSA Campaign Number: 16V183000 (Engine and Engine Cooling). The failure mileage was 120,000.

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact stated there was an unknown fluid leaking underneath the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the internal water pump was leaking and that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 12,000.

Mileage: 12,000

The contact owns a 2016 Ford Explorer. The contact stated while cold starting the vehicle, the check engine warning light was illuminated. The contact stated that the vehicle seemed to be operating normally; however, the check engine warning light remained illuminated. The contact stated that after a week with the check engine light remaining illuminated, the vehicle was driven to a local dealer where it was diagnosed and determined that the long block needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to manufacturer Customer Satisfaction Program Number: 21N12 - Short Block Replacement After Coolant Intrusion (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 72,000.

Mileage: 72,000

The contact owns a 2016 Ford Explorer. The contact stated that while inspecting the vehicle, fluid was discovered dripping from the subframe. The vehicle was taken to the local mechanic who diagnosed that engine coolant had leaked from the vehicle due to a faulty water pump. The contact was advised that the water pump needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 142,000.

Mileage: 142,000

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 15-20 MPH and then attempting to park the vehicle, the high engine temperature message was displayed. The contact parked the vehicle, and her husband inspected the vehicle and became aware that the coolant level was low. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the water pump not operating as designed. The vehicle was not repaired. The contact called the local dealer, but the vehicle was not diagnosed nor repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 123,000.

Mileage: 123,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 35 MPH, the vehicle started jerking while depressing the accelerator pedal. The check engine warning light was illuminated. Due to the failure, the contact had the vehicle towed to a dealer to be diagnosed. The contact was later informed that the water pump was defective, and the contact was provided an estimate for the repair. The manufacturer was notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 58,900.

Mileage: 58,900

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was in for a routine oil change, the mechanic discovered that fluid was leaking from the water pump. No further information was available. The cause of the failure was not yet determined. The local dealer was contacted. The manufacturer was not notified of the failure. The failure mileage was 110,000.

Mileage: 110,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 65-70 mph, there was an abnormal exhaust odor entering the vehicle. When the accelerator pedal was released, the odor dissipated. There were no warning indicator lights illuminated. The driver and passenger sustained a headache due to the odor but medical attention was not provided. The vehicle was taken to an independent mechanic who stated that the seal was broken. Additionally, the mechanic informed her to use premium or Chevron fuel. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case, and referred her to the NHTSA hotline. The failure mileage was approximately 112,000.

Mileage: 112,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the temperature gauge indicated that the engine had overheated. The vehicle was taken to a local mechanic who replaced the thermostat, but the failure recurred, and the vehicle was towed to the residence. The vehicle was later examined by the mechanic who diagnosed that the water pump and coolant fan had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 97,000.

Mileage: 97,000

The contact owns a 2016 Ford Explorer. The contact stated that coolant was leaking from the vehicle. While driving at an undisclosed speed, the vehicle stalled and left her stranded on the highway. The engine overheating message was displayed. The contact removed the coolant cap and noticed that the coolant reservoir was empty. The contact added more coolant and a stop leak solution. The vehicle was taken to an independent mechanic who was unable to locate the leak. While driving and watching the temperature gauge, she heard an abnormal screeching sound. The contact was able to stop and noticed that the engine overheating message was displayed. The contact added coolant which leaked out. The vehicle was towed to an independent mechanic who informed her that the water pump needed to be replaced. The vehicle was not repaired. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 111,040.

Mileage: 111,040

The contact owns a 2016 Ford Explorer. The contact stated that when the vehicle was taken to an independent mechanic for a routine oil change, he was made aware that there was coolant intrusion into the engine, and that the water pump, head gasket, and timing belt needed to be replaced. No warning lights were illuminated. The contact was advised to have the repairs completed at a local dealer. The contact made a local dealer aware of the failure; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.

Mileage: 75,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 20 MPH, a loud noise was heard coming from the engine compartment, and the vehicle then lost motive power while coming to a stop at a stop signal. The vehicle was able to restart; however, the failure reoccurred shortly afterwards, and the vehicle was unable to be restarted. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced; however, the part to do the repair was on backorder. The vehicle remained with the independent mechanic awaiting the parts for the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,000.

Mileage: 84,000

The contact owns a 2016 Ford Explorer. The contact stated that after starting the vehicle, the check engine warning light was illuminated. The contact used an ODB scanner and retrieved a fault code for a misfire in cylinder #1. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into the cylinder. The mechanic stated that either the engine or gasket needed to be replaced, and the contact was advised to have further diagnosis and repairs completed at a local dealer. The vehicle was not yet repaired. The manufacturer was made aware of the failure and advised to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

The contact owns a 2016 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, she noticed a white cloud of smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to the residence then towed to the dealer where it was diagnosed that oil had leaked through the exhaust. The contact was informed that the turbos and catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was denied a claim and transferred to the NHTSA Hotline. The failure mileage was approximately 100,000

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, she noticed a white cloud of smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to the residence then towed to the dealer where it was diagnosed that oil had leaked through the exhaust. The contact was informed that the turbos and catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was denied a claim and transferred to the NHTSA Hotline. The failure mileage was approximately 100,000

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact stated that exhaust fumes were entering the cabin of the vehicle while driving. The dealer was made aware of the failure; however, the vehicle was not repaired. The contact was concerned for his safety and discontinued driving on the roadways. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

Mileage: 85,000

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was at the dealer for Customer Satisfaction Program: 21N01 (High Speed Fan Motor Relay) the dealer diagnosed that the water pump was faulty, causing the air conditioner fan to fail to deactivate. The dealer declined to perform the repair because the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 41,785.

Mileage: 41,785

The contact owns a 2016 Ford Explorer. The contact stated that there was fluid leaking underneath the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the water pump was faulty and needed to be replaced. The mechanic advised the contact to take the vehicle to the dealer. The vehicle was then taken to the dealer, where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

The contact owns a 2016 Ford Explorer. The contact stated that after parking the vehicle, she noticed water leaking under the front of the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic and was informed that the water pump needed to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

This vehicle has 70000 miles and the water pump went bad already. Read hundreds of complaints and still no recall. This part is definitely faulty and Ford should have recalled it long ago.

The contact owns a 2016 Ford Explorer. The contact stated she noticed the heat in the vehicle was not operating as needed. The contact also noticed that there was no coolant in the coolant reservoir, and the engine was overheating. The vehicle was taken to the dealer and the mechanic stated that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 95,000.

Mileage: 95,000

The contact owns a 2016 Ford Explorer. The contact stated that after the vehicle was taken to an independent mechanic for routine services, she was made aware that the water pump needed to be replaced. No warning lights were illuminated. The vehicle remained with the independent mechanic awaiting the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,300.

Mileage: 75,300

The contact owns a 2016 Ford Explorer. The contact stated while driving 35 MPH, the vehicle started overheating with the high temperature warning light illuminated. The contact was able to pull over on the side of the road and notice that there was no coolant in the engine due to a coolant leak. The contact added more coolant and the vehicle started to operate normally. The vehicle was diagnosed by an independent mechanic, and he stated that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by the dealer. The failure mileage was 55,000.

Mileage: 55,000

The contact owns a 2016 Ford Explorer. The contact stated that he noticed a puddle on the ground of his driveway. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked from the water pump and into the engine block. The contact was informed that the water pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that no recalls were affiliated with the VIN and no further assistance was provided. The failure mileage was approximately 120,000.

Mileage: 120,000

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 55 MPH, the vehicle began to sputter as if the vehicle was going to stall. The contact stated that "Shutdown Engine" warning light was illuminated and the temperature gauge was extremely high. The contact pulled off the road, stopped the vehicle, and opened the hood. The contact observed that there was no coolant in the coolant reservoir. The contact left the vehicle and returned with coolant and refilled the reservoir. The contact drove the vehicle to her residence. The contact checked the coolant reservoir and stated that the coolant was bubbling in the reservoir. The contact stated that a puddle had formed underneath the vehicle. The contact stated that the failure had been an ongoing failure. The contact stated that she had mistaken prior puddles underneath the vehicle for condensation from the air conditioning drain hose. The contact had taken the vehicle to an independent mechanic who diagnosed that the water pump needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 136,000.

Mileage: 136,000

The contact owns a 2016 Ford Explorer. The contact stated that the engine coolant warning light was illuminated with the engine overheating. The dealer was contacted and stated that the water pump and timing belt needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 64,000.

Mileage: 64,000

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated and the engine temperature gauge indicated that the engine was overheating. The vehicle was immediately taken to the local mechanic who diagnosed the failure was due to a faulty water pump and suggested that the vehicle be taken to the local dealer for servicing. The local dealer was contacted and the service appointment was scheduled. The manufacturer was not yet notified of the failure. The failure mileage was 88,278.

Mileage: 88,278

The contact owns a 2016 Ford Explorer. The contact stated that while starting the vehicle, the coolant temperature warning light and "Engine Coolant Over Temperature" message were displayed. The vehicle was taken to an independent mechanic who performed a pressure test; however, no coolant leak was found. The mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

Mileage: 118,000

The contact owns a 2016 Ford Explorer. The contact stated that upon taking the vehicle to a dealer for an oil change, the contact was informed that there was a leak in the water pump. The contact was given an estimate for the repair. The contact also stated that the parking brake had failed to operate as needed. The contact took the vehicle to an independent mechanic where the parking brake was replaced; upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V464000 (Parking Brake). The manufacturer had yet to be notified about the failure. The water pump had yet to be repaired. The failure mileage was approximately 95,000.

Mileage: 95,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at 35 MPH, a low coolant warning message appeared on the instrument panel. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a defective water pump. The dealer was then notified of the failure where they acknowledge that the failure was common with her model vehicle. The contact was then provided an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at a low rate of speed, the temperature gauge indicated that the engine was hot. A message on the instrument panel to turn off the vehicle was displayed. The contact shut off the vehicle and waited for a few minutes before restarting the vehicle. Once the vehicle was restarted, the contact was able to resume normal driving. A friend of the contact's son inspected the vehicle and discovered that the water pump was defective and needed to be replaced. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 75,000.

Mileage: 75,000

The contact owns a 2016 Ford Explorer. The contact stated that while in for routine maintenance it was discovered that water from the radiator or water reservoir was leaking. Later a red-colored liquid from the vehicle was present in the driveway. The vehicle was taken to the local dealer who diagnosed that the water pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.

Mileage: 40,000

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked, her husband noticed that there was a fluid leak underneath the vehicle onto the ground. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the water pump needed to be replaced and the failure was related to NHTSA Campaign Number: 21V537000 (Suspension) that she had received. The dealer informed the contact that she would be responsible for the cost of the water pump replacement. The vehicle was then taken to an independent mechanic where the water pump, timing chain, valve cover gaskets, spark plugs, and camshaft sprockets were replaced and the anti-freeze coolant life was extended. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA. The failure mileage was approximately 50,000. Consumer would like a reimbursement incurred for repairs for the recall.

Mileage: 50,000

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the engine overheated and the vehicle stalled with the engine coolant temperature message displayed; and the check engine warning light illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,174. The VIN was not available.

Mileage: 95,174

The contact owns a 2016 Ford Explorer. The contact stated that while parking the vehicle, he was alerted by two people that there was water leaking from the vehicle onto the ground. The vehicle was taken to an independent mechanic and diagnosed with a water pump failure. The mechanic informed the contact that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 35 MPH, the high engine temperature warning light illuminated. The vehicle was parked and the contact saw engine coolant leaking from the bottom of the engine. The contact was able to refill the radiator with coolant and drove the vehicle to his residence. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and found that the water pump was leaking and had to be replaced. The vehicle was not repaired and was towed to another independent mechanic. Additionally, the front axles made a loud banging sound while the vehicle was turned to the right or the left. The contact stated that the steering wheel shook as if it was detached. The contact stated he drove the vehicle to an independent mechanic who could not diagnose or repair the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2016 Ford Explorer. The contact stated that he noticed coolant was leaking onto the garage floor. The vehicle was taken to the local dealer where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who informed him that the water pump needed to be replaced. The manufacturer was not contacted. The approximate failure mileage was 52,000.

Mileage: 52,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, there was an abnormally strong odor coming into the cabin of the vehicle. The contact stopped the vehicle and rolled the windows down. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that Carbon Monoxide was leaking into the vehicle. After researching, the contact became aware that there were similar vehicles that were experiencing the same failure. The vehicle was not repaired. The manufacturer was contacted but provided no assistance; the contact was instead referred to the NHTSA for assistance. The approximate failure mileage was 98,000.

Mileage: 98,000

The contact owns a 2016 Ford Explorer. The contact stated while driving 35 MPH, the contact noticed that the engine coolant temperature warning light was illuminated, and the vehicle started to shudder. The contact pulled the vehicle over to the side of the road and waited a few minutes before restarting the vehicle and continuing driving however, the failure persisted. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the water pump needed to be replaced. The vehicle was repaired but consumer feels it should of under a recall. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.

Mileage: 77,000

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, there was an abnormal odor inside the vehicle. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 89,000. The Vin was not available.

Mileage: 89,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE ENGINE COOLANT OVER TEMPERATURE MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A FLUID LEAK WAS PRESENT BEHIND THE WATER PUMP. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER MCGOVERN FORD LOCATED AT 1212 WESTFORD ST, LOWELL, MA 01851 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V183000 (ENGINE, ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 99,000.

Mileage: 99,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE CONTACT NOTICED AN ABNORMAL ODOR COMING FROM THE EXHAUST SYSTEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA ACTION NUMBER: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING). THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,500. THE VIN WAS UNKNOWN.

Mileage: 19,500

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT RECEIVED A CUSTOMER SATISFACTION PROGRAM NOTICE (19N05) FOR THE AIR CONDITIONING REPROGRAMMING, DRAIN PLUGS, AND REAR BUMPER. IN ADDITION, THE CONTACT TOOK THE VEHICLE TO JOHN KENNEDY FORD OF CONSHOHOCKEN (LOCATED AT 1023, 1403 RIDGE PIKE, CONSHOHOCKEN, PA 19428, (610) 279-1700) DUE TO AN EXHAUST ODOR IN THE VEHICLE. THE ODOR CAUSED DIZZINESS, LIGHTHEADEDNESS, AND NAUSEA. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DETECT AN EXHAUST ODOR. HOWEVER, THE DEALER MADE UNKNOWN REPAIRS AND THE VEHICLE PASSED THE EMISSIONS TEST. WHEN THE CONTACT RETRIEVED THE VEHICLE ON AUGUST 8, 2019, THERE WAS A STRONG EXHAUST ODOR COMING THROUGH THE VENTS. THE CONTACT TESTED THE VEHICLE WITH HIS OWN CARBON MONOXIDE DETECTOR, WHICH ALERTED HIM WITHIN TWO TO THREE MINUTES. THE CONTACT CALLED L.B. SMITH FORD-LINCOLN (1100 MARKET ST, LEMOYNE, PA 17043, (717) 761-6700) AND SCHEDULED AN APPOINTMENT. THE DEALER STATED THAT THEY WOULD HAVE TO REPAIR THE VEHICLE PER TECHNICAL SERVICE BULLETIN: 17-0044. THE DEALER FINALLY AGREED TO REPLACE THE PTU UNDER WARRANTY AND COVER THE REPAIR COST. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: ZAS-22339312-Z6X9V3. THE APPROXIMATE FAILURE MILEAGE WAS 28,139. *DT I DO HAVE VIDEO OF OUR KIDDIE BRAND CO DETECTOR ALERTING IN THE VEHICLE BUT THE FILE IS TOO LARGE TO SEND.*JB *DT*JB

Mileage: 28,139

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT TOOK THE VEHICLE TO STAR DODGE CHRYSLER JEEP RAM (5101 S 1ST ST, ABILENE, TX 79605, (325) 698-2222) TO HAVE THE VLA EMISSION COMPUTER UPDATE COMPLETED. AFTER A FEW DAYS, THE VEHICLE BEGAN TO EXHIBIT A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE VEHICLE DOWNSHIFTED ON ITS OWN SUDDENLY, ESPECIALLY WHILE DRIVING UPHILL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS AFFECTED BY THE VLA EMISSION UPDATE. AFTER THE UPDATE, THE VEHICLE TENDED TO OVERHEAT AND THE FUEL GAUGE DID NOT ACCURATELY DISPLAY THE CORRECT READING. THE VEHICLE WAS TAKEN TO STAR DODGE A THIRD TIME WHERE IT WAS DIAGNOSED THAT THE EGR WAS THROWING COOLANT INTO THE TURBO. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS PROIVDECASE NUMBER: 407224. THE DEALER STATED THAT THE CASE WOULD BE CLOSED BECAUSE THEY COULD NOT REMEDY THE FAILURE. PRIOR TO UPDATING THE VLA, THE CONTACT WAS INFORMED BY THE ECO SYSTEM HOTLINE THAT THE VEHICLE WOULD NOT BE AFFECTED. THE FAILURE MILEAGE WAS 51,000.

Mileage: 51,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE VEHICLE WAS PLACED INTO REVERSE, IT JERKED. THE VEHICLE WAS TAKEN TO WOODY ANDERSON FORD (2500 JORDAN LN NW, HUNTSVILLE, AL 35810, (877) 315-0514) TO BE DIAGNOSED AND REPAIRED PER AN UNKNOWN RECALL REGARDING CARBON MONOXIDE. PRIOR TO TAKING THE VEHICLE TO THE DEALER, THE CONTACT BECAME VERY SLEEPY WHILE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 77,000.

Mileage: 77,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, HE NOTICED AN ABNORMAL ODOR INSIDE THE VEHICLE. THE CONTACT PERFORMED A CARBON MONOXIDE TEST INSIDE THE VEHICLE AND IT READ 141 PPM. THE VEHICLE WAS TAKEN TO AUTONATION FORD EAST (28825 EUCLID AVE, WICKLIFFE, OH 44092, (440) 296-3020) WHERE THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 36,600.

Mileage: 36,600

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING, AN EXHAUST ODOR WAS PRESENT INSIDE THE VEHICLE, WHICH CAUSED THE DRIVER TO BECOME ILL AND DIZZY. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT INDICATED THAT THE FAILURE MAINLY OCCURRED WHEN DEPRESSING THE ACCELERATOR PEDAL TO ACCELERATE. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED TAKING THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO GENTILINI FORD (555 JON S. PENN BLVD, WOODBINE, NJ) AND THE HEATER AND AIR CONDITIONING UNIT WAS REPROGRAMMED, BUT THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 25,800.

Mileage: 25,800

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT NOTICED AN EXHAUST ODOR INSIDE THE VEHICLE WHEN DRIVING. THE CONTACT INDICATED THAT THE FAILURE WAS MORE PREVALENT WHEN DEPRESSING THE ACCELERATOR PEDAL TO GAIN SPEED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TOM BOLAND FORD, 9699 HWY 168, HANNIBLE, MO) AND THE LIFTGATE DRAIN SEAL WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 500.

Mileage: 500

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE THROUGH THE AIR VENTS. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY DAY SINCE THE VEHICLE WAS PURCHASED TWO YEARS AGO. THE VEHICLE WAS TAKEN TO THE DEALER (DON CHALMERS FORD, 2500 RIO RANCHO BOULEVARD SE, RIO RANCHO, NM 87124) SEVERAL TIMES, BUT THE FAILURE WAS NOT ABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Mileage: 25,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 65 MPH, A STRONG ODOR OF EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS INCLUDING EARNHARDT FORD (7300 WEST ORCHID LANE, CHANDLER, ARIZONA 85226 (480) 893-0000), BUT THE SOURCE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO SAN TAN FORD (1429 EAST MOTORPLEX LOOP, GILBERT, ARIZONA 85297) WHERE THE DEALER ATTEMPTED TO REPAIR THE VEHICLE, BUT COULD NOT FIND THE SOURCE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500.

Mileage: 7,500

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. AFTER THE CONTACT'S WIFE HAD BEEN DRIVING THE VEHICLE FOR APPROXIMATELY TWO WEEKS, AN ABNORMAL ODOR WAS DETECTED COMING FROM THE VEHICLE. THE CONTACT'S WIFE BECAME ILL AND MEDICAL ATTENTION WAS REQUIRED. THE CONTACT WAS INFORMED THAT HIS WIFE HAD CARBON MONOXIDE POISONING AT FOUR TIMES THE NORMAL LIMIT. THE CONTACT WAS INFORMED BY THE MEDICAL DOCTOR THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Mileage: 79,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE EXHAUST UNIT CAUSED FUMES TO ENTER THE CABIN OF THE VEHICLE. WHILE DRIVING 65 MPH, THE CARBON MONOXIDE UNIT INSTALLED IN THE VEHICLE ALERTED THE CONTACT OF THE FUMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (STIVERS FORD LINCOLN, 1450 E. HICKMAN RD, WAUKEE, IA 50263), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT SMELLED AN EXHAUST ODOR THROUGHOUT THE VEHICLE. THE VEHICLE WAS TAKEN TO TOMBALL FORD (22702 TOMBALL PKWY, TOMBALL, TX 77375 (877) 359-7182) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S AND PASSENGER SIDE INNER PANEL ABOVE THE DOOR PANEL HAD A GAP AND NEEDED TO BE ALIGNED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO TOMBALL FORD, BUT THE FAILURE COULD NOT BE REPLICATED. ON ANOTHER OCCASION, WHILE DRIVING, THE CONTACT BECAME DISORIENTED BUT WAS ABLE TO TAKE THE VEHICLE BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CABIN AIR FILTERS NEEDED TO BE REPLACED. THE DEALER ALSO TESTED THE VEHICLE FOR CARBON MONOXIDE AND DETERMINED THAT THE SPOILER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE AUTO DRAIN, GRILL ASSEMBLY, VENT AIR OTTER ADHESIVE, VALVE ASSEMBLY- AUTO DRAIN, INSULATOR, AND DOOR OTTER WERE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DETERMINED THAT MORE REPAIRS NEEDED TO BE PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NOT BUY BACK THE VEHICLE, BUT WOULD REPAIR THE VEHICLE AS OFTEN AS NEEDED. THE FAILURE MILEAGE WAS 3,663.

Mileage: 3,663

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED AN INTENSE EXHAUST ODOR INSIDE THE CABIN DEVELOPED. THE CONTACT ALSO STATED THAT THE VEHICLE PRESENTED THE FAILURE SINCE IT WAS PURCHASED A YEAR AGO. THE VEHICLE WAS TAKEN TO SUNRISE FORD IN FORT PIERCE FLORIDA TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 100. ...UPDATED 11/12/17/*BF CONSUMER STATED CONDITION STILL EXISTS, TRADED THE VEHICLE. UPDATED 7/19/18*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 100

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 72 MPH, EXHAUST FUMES ENTERED THE VEHICLE DURING ACCELERATION WITH THE AIR CONDITIONER ACTIVATED. THE CONTACT BECAME ILL FROM THE ABNORMAL ODOR AND VOMITED SEVERAL TIMES. THE VEHICLE WAS TAKEN THREE TIMES TO A LOCAL DEALER (RODEO FORD, 13680 W TEST DR, GOODYEAR, AZ 85338) WHERE IT WAS DIAGNOSED THAT THE SEALING NEEDED TO BE ADDED TO THE VEHICLE AND THE MUFFLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 12964208. NO FURTHER ASSISTANCE WAS PROVIDED. THE WARRANTY HAD EXPIRED ON THE VEHICLE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT NOTICED AN EXHAUST ODOR IN THE VEHICLE AND EXPERIENCED SEVERE VIBRATION. DUNN FORD WAS CONTACTED (203 W MAIN ST, STIGLER, OK) WHERE IT WAS DIAGNOSED THAT BOLTS WERE LOOSE AND THE EXHAUST ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE DEALER ON APPROXIMATELY TEN OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.

Mileage: 33,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT EXHAUST FUMES WERE PRESENT IN THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ROBINSON BROTHER FORD, 11455 AIRLINE HWY, BATON ROUGE, LA, 70816) WHERE IT WAS DIAGNOSED THAT THE EXHAUST SYSTEM FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NHTSA HAD AN OPEN INVESTIGATION ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

Mileage: 38,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH AND ACCELERATING, THE CONTACT NOTICED AN ABNORMAL CARBON MONOXIDE ODOR INSIDE THE VEHICLE WITHOUT WARNING. THE CONTACT AND HER FIVE YEAR OLD SON SUSTAINED HEADACHES AND NAUSEA. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FREDERICK FORD, 26905 SUSSEX HWY, SEAFORD, DE, 19973) THREE TIMES IN ONE MONTH TO REMEDY THE EXHAUST ISSUE, BUT THE REMEDY FAILED ALL THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS WAITING TO HEAR BACK FROM THE REGIONAL MANAGER WITHIN ONE BUSINESS DAY. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

Mileage: 6,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT NOTICED STRONG TOXIC FUMES OF CARBON MONOXIDE COMING THROUGH THE AIR VENTS. THE VEHICLE WAS TAKEN TO THE DEALER (TERREBONNE FORD LINCOLN, 339 ST CHARLES ST, HOUMA, LA 70360, (985) 876-5100) FOR DIAGNOSTIC TESTING. THE DEALER SUPPOSEDLY ADDRESSED TSB 17-0044 AND HAD THE CONTACT RETRIEVE THE VEHICLE, BUT THEY PROVIDED NO SPECIFIC SOLUTION TO PREVENT THE FAILURE. THE CONTACT AND DRIVER EXPERIENCED HEADACHES FROM THE FUMES ENTERING THE VEHICLE FOR MONTHS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 0.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, CARBON MONOXIDE ENTERED INTO THE CABIN OF THE VEHICLE FROM THE AIR CONDITIONER VENTS ON MULTIPLE OCCASIONS. THE CONTACT SUFFERED HEADACHES AND FELT A TINGLING SENSATION IN HIS HEAD AFTER EXPOSURE. CORWIN FORD OF KENNEWICK, WASHINGTON WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE COULD NOT BE REPAIRED UNTIL SEPTEMBER 7, 2017. IN ADDITION, THE VEHICLE WAS INSPECTED AND IT WAS CONFIRMED THAT CARBON MONOXIDE LEAKED INTO THE VEHICLE FROM THE REAR OF THE VEHICLE UNDER THE BUMPER WHERE EXHAUST ENTERED FROM TWO OPENINGS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER OFFERED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 11,000.

Mileage: 11,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EMITTED A ROTTEN EGG ODOR FROM THE CATALYTIC CONVERTOR. THE ODOR INTENSIFIED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. KOONS FORD WAS CONTACTED AND STATED THAT THE ODOR WAS INHERENT TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 11/01/17*LJ THE CONSUMER STATED THE REAR DOOR HATCH WAS NOT PROPERLY SEALED. *JS

Mileage: 500

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT NOTICED AN ABNORMAL EXHAUST ODOR WITHIN THE CABIN, ESPECIALLY WHEN THE AIR CONDITIONER WAS ACTIVATED OR WHILE ACCELERATING THE VEHICLE. THE CONTACT PLACED AN EXHAUST FLOW METER IN THE VEHICLE AND THE RATINGS FAILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

Mileage: 2,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. FERMAN FORD (LOCATED AT 24825 US HWY 19 N, CLEARWATER, FL 33763, (727) 797-2277) STATED THAT THERE WAS NO POSSIBLE REMEDY FOR THE EXHAUST FUMES ENTERING THE CABIN OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

Mileage: 100

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE AIR CONDITIONER WAS ACTIVATED, THE CONTACT FORCEFULLY DEPRESSED THE ACCELERATOR PEDAL AND NOTICED AN ABNORMAL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TOWER FORD, 124 S MIDDLE NECK RD, GREAT NECK, NY, 11021) IN APRIL/MAY 2017. THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

Mileage: 18,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL, THE CONTACT SMELLED EXHAUST FUMES FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (MCLARTY DANIEL FORD IN BENTONVILLE, AR) WHERE THE FILTER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10.

Mileage: 10

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THERE WAS AN ABNORMAL HYDROGEN SULFIDE ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAYFORD FORD LOCATED AT 1330 301ST AVE NW ISANTI, MN 55040 763-689-5555), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: CAS12775863. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 26,000. ..UPDATED 08/22/17 *BF UPDATED 09/28/2017*JS *CN

Mileage: 26,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 65 MPH, EXHAUST FUMES ENTERED INTO THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WHILE DRIVING VARIOUS HIGH SPEEDS. ARSENAL FORD OF NEW IBERIA, LOUISIANA WAS CONTACTED ABOUT THE FAILURE ON THREE DIFFERENT OCCASIONS. THE EXHAUST WAS REPLACED IN THE FRONT OF THE VEHICLE AND AN EXHAUST OPENING WAS SEALED IN THE REAR OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

Mileage: 1,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 35 MPH, A SULFURIC, EGG-LIKE ODOR ENTERED THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE ODOR WAS NOTICED OVER A DOZEN TIMES, ESPECIALLY DURING HEAVY ACCELERATION OR DRIVING UP AN INCLINE. THE VEHICLE WAS TAKEN TO ASTORG FORD IN PARKERSBURG, WEST VIRGINIA WHERE THE O2 SENSOR AND CATALYTIC CONVERTER WERE DIAGNOSED, BUT NO ISSUES WERE FOUND WITH EITHER OF THEM. IN ADDITION, THE DEALER STATED THAT THERE WAS AN UNKNOWN TSB THAT APPLIED TO THE VEHICLE THAT CAME OUT IN MAY OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE CONTACT SMELLED EXHAUST FUMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SHARPE MOTOR DEALER WHERE IT WAS DIAGNOSED THAT THE BUMPER NEEDED TO BE REPLACED. THE FUME ODOR REMAINED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE SOURCE OF THE FUMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 16,000.

Mileage: 16,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

Mileage: 14,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE OPERATING THE VEHICLE, EXHAUST FUMES WERE PRESENT INSIDE THE CABIN. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE DEALER INDICATED THAT THE VEHICLE WAS OPERATING NORMALLY AND ADVISED THE CONTACT NOT TO PRESS THE ACCELERATOR PEDAL TOO HARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER POLICE INTERCEPT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ABNORMAL EXHAUST ODOR AFTER EXTENDED OPERATION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Mileage: 20,000

SINCE EARLY OCTOBER 2016, I'VE HAD A NEAR-CONSTANT EXHAUST SMELL, SIMILAR TO WHAT NATURAL GAS OR SULFUR SMELLS LIKE, IN THE CABIN OF MY VEHICLE THAT IS RESULTING IN HEADACHES (LITERALLY) FOR MY ENTIRE FAMILY. DEALERSHIP HAS MADE MULTIPLE ATTEMPTS TO REPAIR AND HAS BEEN UNSUCCESSFUL. THE EXHAUST FUMES ARE COMING INTO THE CABIN WHEN THE ENGINE IS STARTED AND VEHICLE IS PARKED OR MOVING. IN MY ONLINE RESEARCH, I'VE FOUND THAT FORD IS UNDER INVESTIGATION BY NHTSA FOR THIS ISSUE FOR 2010-15 MODELS, BUT I BELIEVE MY 2016 MODEL IS AFFECTED AS WELL. *TR

Mileage: 25,900

FORD EXPLORER - I KNOW THERE WAS A CLASS ACTION LAWSUIT FOR 2011-2015 EXPLORERS HAVING AN EXHAUST FUME LEAK THROUGH THE AC. HAS THE ISSUE BEEN FIXED ON THE 2016 MODEL? WHAT HAS BEEN DONE DIFFERENTLY IN THE 2016 MODEL TO ENSURE THIS ISSUE DOES NOT EXIST? *TR

CAR HAS AN AWFUL SMELL WHEN USING THE CLIMATE CONTROL, DEALER SAID THERE WAS AN EXHAUST LEAK INTO THE TURBO, THEY REPLACED THE TURBO AND THE SMELL STILL PERSIST. CAR HAS BEEN AT DEALERSHIP FOR A MONTH NOW. SMELL IS STRONGEST WHEN DRIVING AND CLIMATE CONTROL IS ON. *TR

Mileage: 8,500

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THERE WERE STRONG EXHAUST FUMES INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 28,000.

Mileage: 28,000

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS ON EXTENDED TRIPS, EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE. THE FUMES MADE THE CONTACT FEEL NAUSEOUS TO THE POINT OF PASSING OUT. WHEN DEPRESSING ON THE ACCELERATOR PEDAL, THE ABNORMAL FUME ODOR INTENSIFIED. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,034.

Mileage: 5,034

2016 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO VEHICLE COMPLETE LOSS OF POWER, AIRBAG, CHECK ENGINE AND POWERTRAIN WARNING LIGHTS ILLUMINATED AT VARIOUS TIMES AND ACCELERATOR MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING ON A MAIN ROAD, HE HEARD A LOUD THUD ACCOMPANIED BY AN IMMEDIATE AND COMPLETE LOSS OF POWER. THE ENGINE WAS STILL RUNNING, BUT THE VEHICLE QUICKLY LOST SPEED AND THE ACCELERATOR WAS NOT FUNCTIONING. IT SEEMED AS THOUGH THE ENGINE WAS IDLING. THE CONSUMER WAS ABLE TO MANEUVER THE VEHICLE SAFELY OUT OF TRAFFIC AND HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER INFORMED THE CONSUMER, THE THROTTLE BODY NEEDED TO BE REPLACED. ALSO, THERE WAS A RECURRING ELECTRICAL ISSUE THAT HE EXPERIENCED IN JANUARY 2016 WITH THE FIRST MONTH OF DELIVERY. THE VEHICLE WAS TOWED TO THE DEALER FOR SERVICE ON TWO SEPARATE OCCASIONS DUE TO DEAD BATTERIES. *JB