2016 FORD EXPLORER Unknown Or Other Problems

Leather dash has peeled back. Have found from other owners this is a common problem.

Leather dash is coming unglued near windshield and retracting towards front of dash. This is exposing a white underliner near the windshield and causing a severe glare on windshield. This condition significantly reduces visibility which is a high risk safety concern I have researched and several other Explorer owners have this same condition

the exterior A-piller trim part is missing, having already detached. I have called Ford 3 times and the customer service once. They keep saying for the last year that the parts are not available. they will not take responsibility to get this fixed. If the other one falls off it could cause other people to get injured.

Recall ford # 21S22 roof rack cap. I called ford and reported that the roof rack cap has broken off. They stated that recall for my vehicle has been completed and closed. If the issue is still happening after the recall has been established even if it has been repaired, why is it still not covered under the recall. The repairs made to correct it were obviously not adequate.

When driving my Explorer feels like the gear is stuck making the vehicle jerk. Very loud at start up from fan. I have taken it to get the code read, I think it stated transmission needed to get checked.

The windshield trim on my car is missing. There is a recall on this but there is no remedy yet. With this not being fixed it is causing a safety issue with our car as well as allowing our car to flood inside when it rains. I have contacted Ford and they told me unfortunately there was nothing they could do at this time.

When accelerating more rapidly (like getting on interstate), a burning smell will enter the cabin. It is not noticed at low speeds, nor when acceleration to high speeds happens gradually. The smell is strong and lingers for about one minute.

The rear camera is compromised because water gets inside and is blocking the view of the camera. You are unable to use the rear backup camera because the view is completely blocked or blurred by the water or moisture that is able to get in.

I went to the dealer, Parsons Ford. The pillar b even has the weather stripping from recall is even detaching. Which they saw and stated its part of the recall. No recommendations to fox it. They said no parts or remedy at this time. Today when driving I heard noise and looked over. Saw the stripping getting worse. I contacted Ford and they say the same thing. This recall has been out since 2024 and no one wants to even fix it. I have a newborn coming and this is the only car I can use to transport her. I feel this is a safety risk not just for us but other people. See the pictures below all from today 9/5. The weather stripping is coming off more. I called Parsons Ford, they were to call me back. No response back today. Ford Social Media filed a claim and dealer to reach out. No response. All responses from Ford and myself today.

I was made aware of a recall for my 2016 Ford Explorer Sport involving the Exterior A-Pillar Appliqué molding recall#24S02 and NHTSA# 24V031 I had an inspection done on 12/30/24 and it was determined at that time it needed to be replaced, but parts were not yet available. I have since then regularly checked with the dealership to see if parts were available, but they have not become available. I reached out to Ford directly on 7/28/25 and was told my case was escalated and I need to work with my 'case handler' who did not contact me until 8/11/25 after I made multiple repeated requests to speak to someone. They informed me there are no parts, there is no ETA and despite assurances to the contrary(they informed me that they "...works daily with your dealership's management team." have not spoken to the service advisor at the dealership as of yet. their case number at ford is [XXX] The part flew off on the highway on [XXX] and now today, [XXX] the rubber around the windshield is coming loose. Ford continues to say they have no updates. The dealership said the last they checked, last week, there were over 30,000 orders in for this part, that Ford was no longer accepting new orders from dealers for this, and that they will not give any ETA on this being remedied. I'm concerned that more damage is being done to my vehicle and based on Ford's behavior thus far will try to not cover any additional repairs that caused by their inability to provide a repair in a reasonable and timely fashion. I'd like this repaired, correctly, and any other repairs necessary due to the delay, by no later than the end of the month of August. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The water pump has been replaced 3 times within a 2 year period on this vehicle . Something is causing it to fail and the constant leaking of fluid causes the vehicle to drive erratically in highway traffic. The alternator has been replaced twice within a 10 month period. Something is causing it to fail and it has caused major anxiety because the vehicle has completely turned off in the middle of extreme traffic. This is a dangerous situation and has yet to be fully remedied. I believe this model to be a lemon.

My B-pillar trim flew off while I was driving down the road. We received a recall letter and got in contact with the Ford dealership where I live. They came out to asses the vehicle and said they would call me when they received the part to be replaced. I have been waiting at least a year for it to be fixed. I have called several times but they keep telling me the part is on back order and they will call me when it comes in.

Good Morning, I’m reaching out in regards to my 2016 Ford Explorer. I’ve been trying to get the necessary recall repairs completed, but unfortunately, I’ve been unable to locate the required pillars for the repairs. I recently brought my vehicle back to the dealership, but was told that no work can be done until both parts are available. I was also advised to try sourcing one of the parts from another Ford dealership on my own, which I’ve had no luck with. To be honest, I’m feeling very overwhelmed. I purchased this vehicle used, back in September 2025, and since then, it has been one issue after another. I’ve already invested more into mechanical repairs than what I currently owe on the vehicle. I’m a [XXX], and this vehicle is our only mode of transportation. I’m growing increasingly concerned for our safety, especially knowing that the recall parts are critical and things could start to fall apart — literally — if they’re not addressed soon. With that said, I would greatly appreciate your help in exploring any other options available through Ford or the dealership. Some specific questions I have are: Is there any way for the dealership to help source the necessary parts through other Ford networks or escalate this to Ford corporate? Can you assist with a temporary vehicle solution while waiting on the parts (loaner or rental)? Would there be any way to explore trading in or transitioning into another vehicle, even with the current issues and financial position I’m in? I understand that supply issues happen, but I’m just trying to keep my kids and myself safe, and right now I’m feeling stuck. I would extremely appreciate any help or direction you can offer. Please feel free to call or email me directly. I look forward to hearing from you. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A-Pillar trim on both sides of my windshield flew off while driving over one year ago. Contacted Ford multiple times and parts are still not available to make the repair under recall 24S02. Ford still does not have parts for 18 months. Please do something to require Ford to make the parts to fix this recall. Thank you.

The rear camera, mounted on the lift gate, is no longer operating correctly. At times, it will flicker off and on, camera picture 'rolls', or does not work at all (black screen with error message - "camera is no longer operational, contact the dealership"). These incidents with the camera have occurred multiple times each month over the last year. When reversing in the dark especially, this becomes a major safety issue. Currently do not see a NHTSA or Ford recall for this defect.

Spoke to Maplecrest Ford in Union NJ about the front Pilars recall. Maplecrest ford took pictures of the pilars in September 2024 and told me in January that they will replace them. January became April , Abril became June. Now Maplecrest ford is back to the beginning by taking pictures again and waiting on Ford for approval to replace the pilars.

There was no incident however I received a recall for a windshield piece that was back in 2024 and supposedly would be available for repair in the latter half of 2024. However nothing has been sent to me regarding this and when the piece came off it cracked my windshield so I have a crack across that as well.

Ford has been unable to repair our vehicle for over a YEAR because they say they can't get parts for recall # 25V347. We have contacted multiple Ford dealerships in a 300 mile radius. The outside noise coming from around the windshield area has increased. This is a major safety issue. I'm fearful that many people will be killed when the windshield and connected components start blowing out while driving. If Ford had been serious about getting manufactured parts out to dealers, they would be available. It appears that Ford has made a calculated decision to attempt to wait out owners. This is a dangerous situation for all concerned. We request repairs or an equitable solution.

Was driving on the highway at an high speed and abruptly received a message “power steering failure” the steering wheel locked up. After a few seconds I was able to find a way to safely maneuver lanes but it was very difficult to maintain control Of vehicle. Upon re starting car the error popped up again and the wheel is now completely locked. Upon conversation with a family member about the occurrence we found out this happened to their car as well. Same make year and model. Upon research this sounds to be a problem in the 2016 Explorers and is a major safety concern. This could have ended extremely badly.

A-pillar trim has been under recall since Jan. 2024. Ford estimated having the parts "the later half of 2024". Here it is June of 2025 and still no repair. Is it going to take a tragedy to motivate Ford? In no way could this be considered a "timely repair".

I’ve had it twice be an issue where the engine didn’t run quite right. The first time I took it to the mechanic it was determined the timing chain was bad and they also said this is a well known issue with the ecoboost engines in these explorers. Only about a year later after replacing that and the water pump I went to start the explorer and it wouldn’t start. Took it to the mechanic again and they found that the timing chain, again, had failed and this time it also caused damage to a piston rod. They said they were surprised it wasn’t catastrophic damage to the engine because of this. I’ve now had to spend literally thousands of dollars on this vehicle for timing chain related issues alone in just over 3 years of owning it. Searching online finds unending reports of similar issues to this as well as massive issues with the turbos and the cam phasers that also commonly are causing catastrophic engine failures despite routine preventative maintenance being performed. And the a pillar recall issue. I had it inspected December of 2024 and determined it needed them replaced. I was not given a time frame when that would be completed. I got a call over a month ago from the dealer saying to call them to schedule a repair. I did so and then was told that while I was on the list they still are unable to get any parts from Ford to repair this mandated recall and also cannot get a timeline on when said parts would be available. I’m almost six months past them saying it’s been ordered and still no idea when it’ll be repaired. And now a second recall was just announced for the b post coverings and I’m sure this will be just as bad. As many issues as this car is having I think Ford should have to pay for a lot more recalls than they have so far. I also had to have two other recalls fixed that the selling dealer didn’t address before selling to me.

The Backup camera stopped working and has a message that says contact dealership. It is blacked out and may cause a crash while reversing. Thank you. Ford has known issues and already has a recall for 2020-2023. This is a 2016.

I experienced two failures associated with other model years. The first was the right side A-pillar trim. It pulled free on the highway. I noticed it fly off and was able to recover the majority of it. It smashed on impact and there is a large piece missing. The remaining piece is available for inspection upon request. The A-pillar exterior trim flew off on a one-lane section of divided highway, there would have been no place for anyone to go if it flew back and there was a car behind me. This problem is a known issue I found out about on this (NHTSA) website. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, it flew off on the highway and has not been reported yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning at all that this was going to break loose. I also have an issue with the PTU. I was driving home from the airport and at a a stoplight, I noticed a ticking noise when I stopped at the exit of the parking lot. I noticed it again closer to home, after a fifty mile drive. When I stopped on the off ramp from the highway, I noticed smoke coming from under/behind my explorer. It smelled like antifreeze, but when I arrived home, and checked under the vehicle, I found black residue on the PTU and what looked like leaks from the axle seals that were not there for the last five months I've owned the vehicle. The vehicle smoked heavily when I stopped on the exit ramp, and when I went to accelerate into the traffic round-about, the vehicle lagged before moving, with an audible clunk and a lurch when it finally moved. Any reasonably hard acceleration produces a noise and will usually lag before moving. It may make a ticking noise when at idle cold, but is more pronounced the hotter the drivetrain gets. I had an OBD II scan done with no codes produced.

The active recall for the trim only includes the front two trim pillars. There are trim pillars down each window on this vehicle, making that a total of 8 pieces of trim for the windows. Driving down the highway my drivers side window trim pillar (which includes a lock panel with wiring) blew off and almost hit another vehicle that was passing me, while with my children, causing me to have to pull over multiple times and even try to find a back road home. There are so many Ford Explorers missing various pieces of trim from the window areas. I’ve been told by Ford mechanics that they all have cracking on the rear window trim pillars due to brackets so I am assuming those will fly off soon as well. Now I can’t drive on the highway to doctor’s appointments due to the safety issues of this vehicle. I cannot afford to keep forking thousands into this vehicle nor should I have to. Overall the whole Ford Explorer model should be rechecked. We purchased this car due to safety awards only to be dealing with very unsafe conditions. From pieces of the vehicle flying off down the road to air bag lights, etc. Please if you’re able, look into these other trim pieces on the car. Also the front piece of plastic running under the windshield is lifting and not sealed appropriately to the window causing a loose windshield, in addition the rubber going around the inside of the windshield is not sealed causing the rubber to lift and slap around on the vehicle. I have notified Ford of these issues and they directed me here. Thank you for your time.

The second time my water pump has gone out in this vehicle. Causing over heating of the car and unrepairable wiring. Ford needs to get it right for us 2016 Ford Explorer owners. They [XXX] when it came to this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Top pillar on car came off and almost hit vehicle. Ford really did a bad job with the graphics of this vehicle. Just like the pillars on the front of the car now this.

The roof rail on my vehicle became unattached on the interstate becoming hazardous to other vehicles. Worst part is Ford has a recall for roof racks for the year make and model of my vehicle BUT the recall does not include my vehicle as it is not listed under my VIN number. Only because it has not been reported enough to reach the threshold to trigger an investigation and remedy. Ford is not complying with the guidelines that the NHTSA puts forth as even when you are included in the recall the parts /repairs are unavailable. Unacceptable!

Windshield pillar molding has detached. I have called a local dealer 4 times over the past three months for repairs. Local dealer (Tamiami Ford Naples Florida) states that parts are not available. NTHSA has published a letter from Ford on approximately July 18, 2024 that parts are available for the repair. Additionally NTHSA has published a quarterly update in October of 2024 that 51,000 repairs have been done on this recall. I see the parts available at various dealerships around the country. Please advise on what Ford motor Co plans on doing to complete these repairs Or is my local dealer misinformed?

"A" Pillar left and right coming loose, right side blowing away on the freeway. Dealer mentioned they have a fix for it but will not repair until recall approval.

Unknown

Ptu burnt out less than 53k miles. Molding on passenger side broke off while driving 60mph struck another vehicle causing to other vehicle to leave road. Thank God no one was injured. This thing could have killed a motorcycle driver. Checked online and there are thousands of reports of same molding breaking off while driving.ford tn# does not recognize and disconnects call.

1. Yes 2. my front window can shatter 3. there is a recall open up on it 4.no 5. yes the trim came off going down the highway and started flapping against my window and it sounded like gun shots My front window is making a god awful sound and the trim is coming loose and flapping. They said the parts would be here in 2024 this is very dangerous with driving

I am writing to formally express my profound disappointment with the excessive delay in shipping parts related to the recall of the A-Pillar trim piece for my vehicle. It has been over two months since the dealer removed these trim pieces from my car in compliance with the recall process, yet the replacement parts have not been provided. This delay is both unacceptable and deeply frustrating, as it has resulted in my vehicle being driven in a state that is visibly unprofessional and not reflective of the quality standards I expected from Ford. I trusted Ford to address safety and recall issues in a timely and efficient manner, as required under federal law. Unfortunately, my experience with this matter has fallen far short of those expectations.

I was driving 55mph (speed limit) down a curvy country road when the steering wheel became stiff and wouldn’t turn. A red light flashed and said I had lost steering. I was barely able to get stopped before going of a steep embankment. I was stoped in a dangerous spot with no way get out of oncoming traffic. My vehicle flashed a yellow light that said Terrain management system failure. No only was my life risk everyone that traveled down that road that morning. This included a school bus full of children and several other people that were trying to make it so work just like me.

While driving down the interstate, my right exterior a-pillar appliqué trim clip attachment became detached.

Water pump failed at 58,000 miles.

The moonroof malfunctions and can be stuck in the open position. The drain plug for the moonroof can easily get clogged causing water to back up into the overhead structure. This causes water to fall onto the driver and passengers. The water flows from the overhead area, the side pillars and onto the floorboards. The electrical components are then compromised and the motor that controls the moonroof stops working. In my situation my moonroof was stuck in the open position for several days. I live in Florida where it rains alot. It is not safe to drive with an open moon roof during a severe thunderstorm. In doing my research this seems to be a very common problem with Ford moonroofs. I've had to have it fixed twice now. Luckily the first time it was stuck in the open position but water continued to pour into the interior of my vehicle while I was driving. This caused me to be distracted as I was driving. I had it repaired both times at a Ford dealership

The recall has been in place for replacing an exterior A-pillar trim part - we have tried to get it replaced, but there are no parts nationally. Why haven't the parts been created? It has been over a year

There is a lot fuel- fumes/odor entering the cab of the vehicle when exceling the speed.

Mileage: 112,124

I have an open recall. I received the letter in Feb of this year. It is now Dec... Everytime I call the dealership, I get put on hold with no resolution. The recall states that parts will be available late 2024. I would say it's late 2024... when will this issue get rectified? The part has been off since March. I have noticed some leaking condensation/water recently on the inside of the front windshield. Thank you for your help in this matter. Respectfully, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The passenger A-pillar applique trim detached from my vehicle while driving down the freeway. The piece that broke off is not available for inspection. The piece flew off while traveling at a higher rate of speed at night. It hit the front passenger window. I had no idea what it was until we stopped at a safe place and inspected it. The dealer told me they could fix it for $820 as this was before the recall was issued. I declined the repair as I didn’t want to pay that much to fix it. There were no warnings before the piece snapped off. Since the recall has been issued, the Ford dealership is not returning my calls to have my vehicle repaired and I did inform them that the piece has already detached.

*Premature water pump failure that is housed in the timing chain chamber and driven by the timing chain. Component is not available for inspection as of this complaint because vehicle is being repaired. *Possible sudden catastrophic engine failure due to water pump failure, which will put safety of driver, passengers, and others at risk. *I am not aware if problem has been reproduced or confirmed by dealer or other independent services. Several dealers that I contacted did expressed that it was a "bad design". *I am not aware if component has been inspected by the manufacturer or others. *The only warning sign of premature pump failure was a small puddle of coolant under the vehicle. This happened at around 70K miles and the dealer was informed, but according to the Ford technician, upon inspection, no sign of coolant leak was found. At approximately 82K, the dealer was informed about a sudden coolant leak, and again, the Ford technician did not find the leak. It wasn't until I personally took a video of the coolant leaking and showed it to them, that they "diagnosed the problem correctly".

Rack and pinion failure. Caused me almost to wreck. Cost is $4200 to fix. Ford has to program it and send it back to my mechanic. I’m lucky this didn’t go out while going down a hill that would have been very bad.

60 mph y se calló 60 MPH and it stopped

recall 24s02/24vo31outside pillars. I witnessed it flew of my car while driving nearly hitting another car. I don't understand why the recall is taking an extended time for it to be fixed but its available for you to purchase which is $956. my question is what is the difference between the one purchased and the recall? then if purchase you'll not Offered a reimbursement!

The car caught on fire driving it to my brother's house to babysit his kids while #4 being born prematurely with complications at southwest ms regional medical center. I lost almost 15,000 in equity and my husband recently passed things inside I can't replace. It was about 11:00 at night and I made a uturn to stop at gas station and truck was already on fire. Many police officers and innocent bystanders almost were tremendously injured because the car was shooting whistling fire like rocket from all ends holding up traffic 1/2 mile on both sides of hwy and opposite side of hwys traffic.

Mileage: 162,992

Unknown Overall something within while driving my truck i had starting hearing a grinding sound while turning and then the steering started to lock up, very unsafe and while my children were going to school had me in panic mode in which i never experience out of all the vehicle ive had and paid off.

This is the problem I'm experiencing, my steering wheel would tighten up when I'm backing up from being part. Then when it comes to me, pulling out and about to drive and I have to make a turn the stand well will tighten up again and make it difficult for me to drive or or to turn go other way. When I took my vehicle in to suburban Ford service Ferndale. I'm looking at the questions for additional details. I wasn't in no accident because of my. There's no fire, no injuries, but it can happen and I don't have to have the mileage at how fast I was going because the stand will would get tight when i'm about this pull off.

Ford has a recall for the A pillar but my B pillar trim flew off. The other side was loose.

Subject: Urgent Vehicle Safety Complaint Regarding Defective Water Pump in Ford and Lincoln Vehicles I am writing to bring to your attention a critical safety concern affecting numerous Ford and Lincoln vehicles worldwide, specifically those equipped with Cyclone (Duratec) engines. The issue at hand revolves around a defective water pump, which has manifested in various models, including but not limited to: - Ford Edge - Ford Explorer - Ford Flex - Ford Fusion - Ford Taurus - Lincoln Continental - Lincoln MKT - Lincoln MKX Owners of these vehicles are experiencing a significant and alarming risk of stalling in traffic, posing a severe threat to both driver and passenger safety. The potential consequences, including the increased likelihood of accidents and fatalities, demand immediate attention and action from Ford Motor Company who has been sued multiple times and is avoiding to respond to the judgements against them trying to use any excuse not to pay. It is imperative to address this widespread concern promptly, as the safety and well-being of Ford and Lincoln vehicle owners are at stake. I urge your organization to conduct a thorough investigation into the defective water pump issue, implement a comprehensive recall, and provide a reliable solution to rectify the problem. Your commitment to prioritizing the safety of consumers is paramount, and I trust that Ford Motor Company will take swift and decisive action to remedy this situation. By addressing this issue promptly, you not only ensure the protection of current owners but also uphold the reputation of Ford and Lincoln in the automotive industry. It's impossible to say that it is a mere coincidence that thousands of Ford vehicles have the same defect with exactly the same engine and symptoms. Thank you for your immediate attention to this matter, and I anticipate a proactive response that prioritizes the safety and satisfaction of Ford and Lincoln vehicle owners.

I am writing to you as I just read an article about my Explorer being recalled for a different issue, pieces of trim flying off (which happened to us several years ago). I took to the dealership then, they replaced and it immediately cracked again. They were blaming my door as being off and causing the damage. I took to a repair shop (non-Ford) to look at and they told me that they had seen this alot and Ford knew there was a problem and it wasn't my door. It made me extremely upset as it almost caused an accident while we were on the freeway. This complaint is for a completely different safety issue and is recent. I am mentioning the above incident as my car this time was taken to a different repair shop. Their response was very similar to the above repair shop that Ford knows there is a problem as the part is on a national backorder. After a recent snowstorm, my husband went to drive his car to work. The storm had passed, but roads were still dangerous. As he was pulling out of the garage, multiple alarms showed up on the dashboard. "Hill Start Assist Not Available", Service AdvanceTrac, "Steering Assist Fault Service Required". He didn't fully know what any of these meant and had just driven the car the day before with no issues. As soon as he pulled out on the roads, he realized the power steering was out. He is lucky that he didn't crash as the roads were still icy and snow covered. Up until these alarms, there was NO warning. What if it happened while in the middle of driving? I drive that car every day w my kids and my husband took it that Sunday as it is better in snow. I can't even imagine what would have happened if I was driving as there is NO WAY I could have steered that car. Somehow we got the last replacement part (repair was over $3000!) and I only have 68,000 miles on my car. How can a part that is on an older Ford be on national backorder if there isn't a major problem! The rack and pinion w computer module was replaced.

Waterpump malfunction. Risk puts the user at financial obligation to repair the car as the waterpump is needed for proper function of heater elements and other internal parts. Unsure of if this has been reproduced or confirmed. Diagnostics was ran on the car, determined the issue to be the water pump. There are no warning lights and or indications that would warranty service for this part.

The heater on the car didn't work, It turns out the coolant was leaking that led to the water pump issue. Things started to fail on the vehicle and lights came on. It left me stranded on the highway. The car shut down on the Intestate. That was so dangerous and scary, too. Took the car to Ford for inspection and they confirmed the water pump issue. This is a very high costly repair. It turns out that Ford has been having issues with this design (and Ford is well aware of this issue) and many, many customers are having to spend thousands about thousands to fix this issue. It's a HUGE job. Aside from a very high costly matter, it's also a very dangerous matter because it makes the car unsafe to drive. There is a Class Action Suit about this (if not mistaken) and a recall in Canada but not the USA. My car is now just sitting there and inoperable. I don't have thousands to repair my vehicle (quoted $3,000-$3,700). In addition to high insurance premiums, car loan payment and high fuel costs. There are a lot of concerned and angry Ford customers. Ford needs to be responsible for their poor design that leads to the water pump failure. This is a BIG deal!! There needs to be accountability on the part of Ford for their poor design that leads to water pump failure. There needs to be a RECALL. Another apparent issue is a leaking sunroof. Both issues are happening to me. Please, help get my car safely back on the road.

Mileage: 102,411

Water pump is leaking and needs to replace.

Today while driving on the highway, the windshield trim flew off at a high rate of speed. I am unsure as to which direction it went. The components that were holding it together have also cracked which worries me that it too will fly off. This is the second time that this has happened. We are now without any windshield trim on both sides of the vehicle.

The automatic tailgate in my Explorer Sport accelerates when closing creating a serious amount of force that could kill a small child or even an adult if striking them in the head or neck. I'm shocked that this hasn't been a recall issue for Ford vehicles because of the amount of speed and force this tailgate is generating. It hit my wife [XXX] ) in the head unexpectedly a couple of months ago when she was unloading groceries from the back of the car. Until then the tailgate functioned normally. I took the car to the dealer in Santa Monica and they said they did not see any safety issues but instead said I'd have to pay a couple of thousand dollars to replace the motor. This makes no sense since the motor is hyper functioning and it's more likely a failed safety sensor or actuator that's causing the motor to accelerate the tailgate closure. The internet has a method to reset the sensor by removing and then replacing the fuse, but I do not believe the dealer attempted that process. This is a severe safety issue that Ford should immediately address and fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

when traveling at highway speed the side fins fly off. i have had them replaced 3 times now at dealership. thank God there was not someone behind me - especially on a motor cycle it could of killed them

I was driving on the highway and heard a loud noise didn’t know what it was until I got home and realized my windshield trim on passenger side was not on there anymore. It had flown off while driving down the highway.

My side pillar on the passenger side of my 2016 Ford Explorer door came off and I had to buy a new one. Now my A-Pillar on the drivers windshield has come off as I was on the freeway. This is safety issue for me and other drivers who may be struck. I read that this is a known issue with the 5th generation Explorers. I wanted to see if Ford has acknowledged this and has a fix in place for this issue. Thanks

All of the moulding, seals & rubber windshield trim/gasket around the windshield has failed. It has cracked, broken off and much is now missing off the vehicle. Now when I drive the vehicle it makes scary noises due to the cracked/missing moulding/seals. This has created some scary driving situations that almost caused accidents while on highways. Now I worry my windshield will leak and damage the interior. This does not seem to be something that should be happening to my Ford Explorer and why isn't this a recall issue.

I was driving my 2016 Ford Explorer on I-65 October 19, 2023, in the afternoon. I thought something flew off of one of the two semis in front of me and hit my windshield on two separate times, within a few seconds of each other. When I arrived home, I checked to see if I had any damages, and I was surprised to see pieces missing from the passenger side of my windshield. This morning, October 20, 2023, I went to a local Ford Dealership and was informed there is no recall regarding the upper and lower pillars (windshield trim pieces). I called Ford Headquarters and was told they hadn't heard of this issue before, and I filed a claim. I researched and found two articles: January 31, 2023, USA Today and Carscoops, February 03, 2023, regarding NHTSA investigating these same pieces flying off of Ford Explorers, and I found pictures on the internet that look exactly like my vehicle when these pieces flew off.

The roof rail cover blew off going down the highway on saturday 9/23/23. I'm not sure if it hit any cars. I saw it fly off in my rearview mirror but there was nothing I could do.

The power liftgate stop working. The liftgate light on dashboard shows liftgate open and the power liftgate does not work open nor closes.

Windshield trim on right side of windshield detached while driving and flew off behind the vehicle

While driving down the highway the passenger side A pillar windshield trim broke in half and flew backwards impacting passenger window. The broken piece of trim remain attached by a rubber seal. At highway speeds this caused the piece to impact the side window many times. Had to pull off the road and cut the seal to remove the broken trim.

I was driving down the interstate when the passenger side windshield moulding flew off of my vehicle. Parts flying off of a vehicle at 70+ mph could cause accidents and injur other drivers.

While driving on the freeway at about 65mph, the driver side windshield Trim and Rubber Seal detached. The trim moulding flew off completely and the rubber trim began flapping against my driver window. Now I need to look into getting this replaced/repaired. Apparently this is a common issue with these model and year Ford Explorers. This is a serious issue that should be recalled and repaired by Ford immediately.

The mouldings on the side of the windshield have detached multiple times. There is no warning lights, and I have been told by the dealership and outside repair shops that it is a common problem. Detachment of these parts puts other motorists at risk of injury. July 2021 driver side flew off on the highway - parts on backorder from dealership so they never repaired it. May 2022 had both sides replaced for $160 since they were done at time of windshield replacement. June 2022 passenger side flew off on the highway (no cost replacement since so soon after last replacement). August 2023 passenger side flew off on the highway and hit a semi, $100 repair quote.

On 07/30/2023 The right passenger front windshield trim plus rubber stripping flew off our 2016 Ford Explorer XL. We were travelling 60 mph down a mountain area from San Diego, CA heading into Yuma, AZ. The noise of the trim was so loud hitting the windshield then the windshield panel blew off and the windshield stripping blew off. We made sure no one was behind us as it could have caused damage if the cover would have hit car behind us. Vehicle inspection yearly and no signs of any areas of concern. No warning or signs of this part coming off.

While driving on the highway, the passenger side windshield trim flew off hitting my windshield. I've been told by the police that it happens frequently on their vehicles, but never thought it would happen to me. It did. Now. I have to pay for the repair and it could have easily caused an accident, because it scared me so much that I swerved thinking something hit me. Which it did. My own car!

I was driving down Highway 90 in Houston Tx, doing roughly 60 mph when all of a sudden the drivers side window trim, I believe it's called a pillar, just detached and flew behind the car causing the cars behind me to swerve almost crashing into each other. When it detached, the car besides me abruptly swerved to the right almost hitting a car which caused them to swerve back towards me, almost hitting me which caused me to swerve towards the right almost hitting a concrete barrier. I drove maybe a block up, pulled over and had a panic attack. This could have been a horrific outcome and would have had to carry the responsibility, that's if I didn't get injured by the wall, things could have been very bad maybe deadly if EVERYONE wasn't paying attention. I'm actually mentally disturbed by this. There was no reason for the part to fly off, it just popped off on its own. This needs to be fixed immediately before someone dies.

In the past week or two I have noticed the steering in my 2016 Ford Explorer starting to feel "heavy" and that progressed to being really stiff and kind of hard to turn. Called Ford and they advised to have the vehicle examined. Took the car to my preferred repair facility and there were no codes for an issue; they found my battery was bad and suggested changing it to see if that would help the steering. Battery was replaced and still issues with the steering, the mechanic at my facility said "the rack is still bad". I will make contact with Ford again however based on the number of complaints I see from others I am sure that will get me no where. It appears there are hundreds of complaints about this issue I see for the 2016 Explorers, and many others from prior years too. And these are just the people who have taken the time to complain. This clearly can turn into a large safety issue if people aren't able to control their vehicles while operating. I have no issue with making repairs to my cars, things break. I do have an issue with having to go into my own pocket to fix issues that are a known problem. While not safety issues I also have two other seemingly "known" issues with my car. The rear air conditioning line is leaking so my air is out; and the paint on my hood is bubbling and chipping away, apparently an issue with manufacture of the hood.

While driving on Freeway 10 on June 23, 2023 around the Palm Springs area the passenger windshield side panel flew off. There were considerable wind gusts while driving at average traffic speed around 70 mph. The driver windshield side panel flew off on June 2020 on the same freeway also during wind gusts. I fixed the driver side panel by ordering a replacement part and used additional epoxy reinforcement which proved more effective than just original affixing as the part still remains affixed in place.

The windshield trim panel on passenger side suddenly flew off while I was driving on the highway. Apparently this is a focus of investigation already (Investigation: PE 23-001).

My Ford Explorer 2016 windshield outer trim fell off while driving causing major danger on the highway.

While driving at highway speed, about 70 mph, passenger side window pillar trim separated and flew off of a 2016 Ford Explorer Limited. Do not know if part hit other vehicles. Vehicle has approx 78,000 miles.

The gear will not go into Park. I put the gear in Park and the car started to roll. I looked at the dashboard and it said it was in Reverse. With the car in the Reverse position, it will not start.

We were driving on the freeway and out of nowhere, the trim next to the windshield completely flew off on the passenger side of the car and then the driver side trim broke in half.

The window trim/window pillars keep flying off on the interstate/highway!!! I’ve replaced them multiple times and yet continue to fly off !!!! PLEASE RECALL AND REPLACE THESE ON THE EXPLORERS ITS SAD !!!!

My check engine light keeps reading a evap code. I have replaced the evap throttle 3x’s. My car smells of a gas leak coming from somewhere. I have taken it to Ford, and to two other mechanics. They claim that the check engine code is wrong and they cannot find where the fuel smell is coming from without the proper code. My check engine light turns on and off with the same error everytime. The evap code is not the problem. I have made a complaint months ago, and still nothing. Not sure what else I can do.

Mileage: 122,490

A piece of the windsheild pillar trim flew off at highway speed on the passenger side

I was traveling on I 95 at around 55 to 60 mph when all of a sudden, the plastic trim on the side of the windshield the passenger side flew off cracked and started dangling over my passenger side window and mirror. The piece blocked my view of my mirror while I was traveling in the left lane approaching a left exit. I had to pull to the left shoulder because I was blinded by the piece on my right and could not see if the lanes were clear for me to go right. I put my hazards on and had to get out on I-95 and remove the hanging trim so I could see through my passenger mirror again. The piece probably would have become a flying object at highway speed endangering any motorist behind or beside me.

Driving on bridge Tampa Florida when I heard a loud noise and briefly felt like I ran over something. Once at destination, discovered the driver's side panel between windshield and door was missing.

When I was driving at 55 mph with a 25 mph crosswind my windshield trim broke apart and got thrown into the on coming lane of traffic because the white retaining tabs holding the trim in broke and then some of trim held because of the attachment of rubber the rubber was torn a bit because of the trim ultimately failing.

Pillar Trim piece next to windshield on the passenger side flew off my car while driving the speed limit of 70 MPH on I-95 in Florida. The part flew off and hit the trailer of a tractor trailer in the neighboring lane. No one was hurt, but it's ridiculous that a trim piece that displayed no signs of damage would just fly off of the vehicle.

Right windshield trim panel flew off on the ighway.

right side trim of windshield broke off while driving on highway this past weekend. 2APR2023. we heard a crack and then saw the trim flying behind us and then landing in middle of the road. lucky traffic was light and no one was directly behind us. the rubber weather stripping then wrapped around the side mirror which we had to physically remove.

In 2020 the right windshield trim detached and flew from the car while driving down the interstate. I didn't know what happened and I thought maybe something hit my car. On March 22, 2023, while driving on the interstate, the left side detached and flew off the car into the left lane of the interstate. I don't know if it hit another car or not. It was too dangerous to try and stop and find it. This is a factory defect that could potentially cause someone to wreck. It has cost me about 600.00 to replace. I feel Ford should pay for the replacement. I understand parts get old and fail but I don't think "Detachment" is included in that. Your help is appreciated. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Pillar Trim piece next to windshield on the passagener side flew off my car while driving the speed limit of 65 on highway 20 in Iowa. Piece could have hit other cars, was fortunate no cars were near me.

The water pump goes out and blows the engine. Leave your stranded. They put this engine and makes it to the point you can't fix and cost over 5,000 to fix sounds like lots of issues why the hell has this not been recalled. Very disappointed that people are having this issue and really no recalls on this. Not ok!!!

When it rains, somehow water comes into the vehicle and it gets wet. There has been puddles of water in the driver and/or on the passages side. When I took it to a body shop they mentioned that the water leakage could’ve made the heated seats malfunction.

Windshield trim pieces flying off while driving down the highway.

2016 Ford Explorer. Wife was sitting in running vehicle, in line waiting to pick up our kids from school. Warning lights came on and engine sputtered out. Was checked by personal mechanic said coolant was empty but no leaks on ground at school. Said signs of past leakage. I filled with antifreeze and it ran fine with no visible leaks. @ months later i noticed reservoir low. Brought to ford for the luggage rack recall and had them check coolant issue and do oil change. Water Pump. We had only owned the car for six months. How many thousands of people need to have issues with the water pump failing before we get any help. For god sakes its becoming a meme. Ok another couple thousand after i just had the water pump on my lacrosse replaced. Kids can go without food again. At least we weren't traveling down the turnpike at 70 mph when it happened.

The plastic piece on the drivers' side of the windshield was loose and flapping. Before I could get it looked at and fixed, while driving down the highway one morning I heard a noise and in my rearview mirror saw black plastic shattering all over the road. If I didn't realize quickly what the noise was, I could have reacted and caused myself harm in an accident and if there were cars close to me, or a motorcycle or even worse a pedestrian, they could have been damaged or hurt. The missing piece has not been replaced or inspected so it is still missing. I had noticed the flapping plastic piece a couple weeks prior to the incident, a month tops.

The trim on the passenger side pillar next to the windshield detached and flew off of the vehicle while driving on the highway. The trim piece was not recovered as it is unknown where it landed. There was traffic on the highway behind the vehicle and it could have hit another vehicle or later been run over by another vehicle if it landed on the road. The vehicle was subsequently taken to a Ford dealership to have the missing part replaced.

The windshield trim panel blew off. It was repaired at Camargo Cadillac where the Explorer was purchased. It blew off on the way home. Camargo replaced the panel again. It blew off 2 days after the second repair. We were reimbursed and it was suggested we go to a Ford dealer. I called Beechmont Ford and I have waited 5 months plus for an appointment for recalls that have not been done. I always felt it was very dangerous when the metal part blew off. In today’s paper I noticed NHTSA is investigating complaints that the windshield panels can fly off of Ford Explorers while traveling at highway speeds.We certainly know this to be true. Please add this to your recalls with instructions on how to correctly fix it. To our knowledge we were never notified about serious issue with the rear suspension toe links either.

The driver windshield trim flew off my 2016 Ford Explorer as I was going down the highway. I saw where this has made the news and wanted my report included in it. Nobody was hurt and I was unable to retrieve the trim.

While driving on any damp/wet/or dirt terrain the rear end of the vehicle will slide side to side even though I am steering normally. Driving in town I have drifted sideways into the other lane of traffic barely avoiding an accident.

Unknown system or components, smells like propane or exhaust odors inside the cab. Mostly when driving slow or at a full stop. It is a police interceptor suv with 65k miles. No warning lights or other symptoms appeared prior to odor. Odor gives me a headache/nausea.

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle started to shake and then stalled. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. Additionally, the contact stated that water was entering the vehicle through the sunroof. The contact stated that the sunroof failed operate as needed. The vehicle was taken to the dealer however, the contact was informed that the sunroof needed to be opened to be diagnosed. The sunroof was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The failure mileage was approximately 126,000.

Mileage: 126,000

You can smell a sickly metal burning smell in the cabin when accelerating to get onto a freeway.

Check engine light came on low engine oil pressure light come on made loud knocking noise regular maintenance 147k miles vehicle is at mechanic shop estimate total $1500-$2500 to fix do not have money for repairs

Both of my roof side rails have come off while driving down the road. This could have seriously harmed another driver behind me. There were no warnings of this. Nobody can inspect them because they are in pieces now as they were ran over.

Rear a/c lines and evaporator damaged due to corrosion from elements. Was told it would cost $2000+ and not covered under warrenty or extended warranty. This is odd because Ford knows its a problem and has issued other recalls for the same reason in the same location (rear) just to different parts.

My 2016 Ford Explorer, with 68,000 miles has a leak in the rear A/c lines and lost all the coolant. This appears to be a common problem with the Ford explorer. Is the leaking into the environment an issue? Ford does not have a recall on this issue. To fix it, the Ford dealer told me it would be $2,500. I opted for a block off kit to block off the rear a/c that cost $166 plus labor of $637 for a total cost of $803. Interesting that they make a block off kit which tells you that this is a common problem.

Out of no where there is a chemical/propane smell. Took it to a ford dealer. They said my water pump is causing it. Got that fixed and the smell is still there. The small is so bad I get a head ache and nausea every time I drive it. Took it to another mechanic and he acknowledges the smell but can not figure it out. There are no warning lights on. I am scared to drive my own car.

In the 2016 Ford Explorer, both the driver and passenger side window trim has blown off while driving. The plastic clips break and cause the trim to fly off. It happened to me, and two other owners with the 2016 Ford Explorer that we bought at the same time. I have also seen it on many other Ford Explorers on the road.

There is a VERY STRONG sulfur odor emiting into the cabin without an engine warning light. Tested for error codes and inspected by Ken Towery in Louisville and the seriviceperson couldn't detect the source of the odor. The defect appeared at 98458. The smell causes me to gag and feel light headed. Please advise.

saludos. deseo reportar mi caso. tengo una guagua Ford Explorer 2016. tendiendo aprox. 4 años con ella. el Rack and Pinon de daña haciendo ruido fuerte. entiendo que es una falla de fabrica y deben incuirlo como re-call. gaste casi $3,000.00 para la reparacion. me encanta mi unidad y cumple con mis necesidades. pero este vehiculo de este año 2016 salieron debiles del tren delantero.

My wife has been reporting experiencing nausea, dizziness, sleepiness and headaches during and after her drive home from work throughout October/November 2021and into December 2021. Our vehicle was involved in a high speed collision on December 24, 2021 while traveling EB on I-90 at approximately MP 101. I was driving at the time. It was at about 3:29pm. I couldn't quite recall what had happened and I was disoriented and confused for some time after the collision though I hadn't hit my head. Everyone else in the car had fallen asleep despite being well rested and it being the middle of the afternoon. My symptoms and condition were the same as oxygen deprivation. I believe exhaust has been getting into the cabin of our vehicle and causing my wife's symptoms and caused the accident. The vehicle is totalled.

3 weeks ago my vehicle has had an exhaust smell in the cabin, the car has been in the shop since. I started googling to see what the issue could potentially be and found your lawsuit. My vehicle is currently at Blake Utter Ford in Dennison TX getting diagnostics ran. My concern is my son and I have experienced nausea, dizziness, vomiting(my son), fatigue, and bloody noses after we exit the vehicle. Ford has known about this issue under Field service actions 17N03 and 19N05. If Ford has known of the issue why will they not make the issue an active recall? This is a health and safety concern, and could potentially be fatal. I have called Ford and filed an official complaint, there is nothing they will do since there are no active recalls on my vehicle, so we have to foot the bill?? They asked if I had a warranty, which I do, but if I didn't? This is would be a large expense. When I called [XXX] in McKinney, TX they didn't seem to care or know anything about the exhaust leak, they had a 10 day wait for diagnostics, with no rental vehicles. I called Blake Utter Ford where we purchased the vehicle, they have a 2-day wait for diagnostics, and same no rental vehicles. I have 3 children and two jobs I cannot be without a car. Who knows how long the repairs will take? I have never received any correspondence regarding the Class action suit, how can I be included? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

rear suspension issue, causes both rear tires to wear abnormally on outside edge. causes unstable handling. had the vehicle realighned twice, 4000 miles between alighnments. the vehicle has now worn out two sets of new back tires and continues to exhibit unstable handling.

There has not yet been an incident, however, the Ford dealer is not returning any calls or service schedule requests to have the RECALL repairs done, and I am concerned the problems may become worse to the point that there is an incident. Can NHTSA force Ford to get their dealers to prioritize recall repairs?

When the SUV is warm there is a odor of something burning. Has been a couple of years now.

Hello, this is a issue with the heating and air conditioning. when i turn on the heat i have it set to anything about 75 degrees, the suv is blowing out cold air. and sometimes the AC turns on blowing air but the light for the AC is not turned on.

Using the FORD PASS ap, I have two recalls for my 2016 Ford Explorer Sport. Recall 21S22 for the roof rack trim detachment and 21N01 for high speed cooling fan motor relay. I use Miracle Ford in Gallatin, TN. They have made incident reports on two separate occasions for my car. First, they lost the report in July and then the manager, Robert, brought me back in for a second report. I keep getting text messages that my service is complete, but it hasn't been completed. They haven't called me to bring my car back in for repair and I get the run around every time I call. I've attempted to reach supervisor and Robert, the manager, with no success. I'm starting to get worried!

The contact owns a 2016 Ford Explorer. The contact stated while driving at an unknown speed, she started to smell exhaust fumes and the vehicle started to hesitate and became difficult to shift into other gears. The contact stated that there was no warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the power transfer unit to be replaced. The vehicle was not repaired. The contact took the vehicle to an independent mechanic and had the power transfer unit replaced. The contact also stated while driving at various speeds on 10/4/52021, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact was able to drive to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the power steering to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 67,800.

Mileage: 67,800

Component - passenger side rook rack rail cover. Safety of others - part flew off as I was driving vehicle between 55-60 mph. Not sure if it hit any other vehicles. Have not taken vehicle to dealer or other service center. Vehicle has not been inspected by any third party. The only symptom prior to the problem, was loud noises heard while driving. Waited until I could find an exit ramp to inspect the vehicle, but did not find anything. It was only after I arrived at my destination that I noticed the cover had fallen off. No warning lamps, messages, or indicators of any other kind were displayed to me.

Extreme sulphur/rotten egg smell coming into the cabin. It also reeks of exhaust fumes that are making me nauseous and light headed. This comes out of the A/C and you can smell it when you exit the vehicle too.

Was driving on I-40 at approximately 75mph and vehicle lost all acceleration, wrench icon came on in dash. Pressed. Gas pedal to the floor, no acceleration. Had to pull over on side of road. Pulled over vehicle stared shaken. Cut off vehicle for about 1min. Tried to retest vehicle, vehicle did not want to restart/crank. Tried again vehicle stared up. Vehicle power is not the same. Thank God I was on the right side of the highway instead of the middle so I could get off the road. This could have been worse.

Constant smell of exhaust inside the vehicle. Took it to dealer and they could not figure out issue.

2016 Ford Explorer Sport. Roof rail recall may be the cause for extreme water damage that burned out the sunroof motor, drenched the interior carpet, interior roof material, navigation and charging docks do not work. Ford not acknowledging and states after diagnostic check I have to pay 2600 to replace motor and once sunroof opens they can determine where the water leak is coming from. Also after complaining of carbon monoxide smell in cabin and multiple doctors visit with dizziness, trouble breathing I found that this is not just an issue I’m having. This car has had many more issues and Ford just repeats that warranty doesn’t cover it warranty expired. These are huge issues with the manufacturing. Car only has 35k miles and issues started in 2020.

i have had NOTHING but issues with this vehicle and have made more calls to complain to ford with no help. as an example i complained for 2 years about this rattle and clunk in my transmission..finally i got the ford dealership in clarion, pa to believe me..here it was the torque converter..after 2 years of complaining and after i got it back...a week later..i get a recall notice from ford! but, the purpose of this is my tailgate...has a mind of it's own...it will open on it's own and close...i don't know how many times this has happened...thank God it hasn't happened while i am driving...i have had it to the garage...nothing can be found...yet i researched this issue and found others having similar experience!!!! i have called ford and of course...they refuse to acknowledge my concerns...i have been clunked on the head more than once loading groceries...hopefully you will be an agency that actually does something as opposed to those that talk tough...but do nothing! thank you.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A STRONG ODOR COMING INTO THE CABIN OF THE VEHICLE CAUSING THE CONTACT AND HER HUSBAND TO BECOME LIGHTHEADED. WHEN THE CONTACT RETURNED TO HER RESIDENCE SHE CHECKED UNDER THE HOOD AND SMELLED AN ABNORMALLY STRONG ODOR COMING FROM UNDERNEATH THE ENGINE. THE CONTACT STATED THE ODOR SMELLED LIKE SULFUR AND ROTTEN EGGS. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER BALISE FORD (1979 BOSTON RD, WILBRAHAM, MA 01095) TO HAVE THE VEHICLE DIAGNOSED HOWEVER, THE DEALER WAS UNABLE TO FIND THE CAUSE OF THE ODOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

EXHAUST FUMES IN THE CABIN. STATED SLOWLY AND PROGRESSIVE GOT WORSE. HEAVY FUMES AND NOT SAFELY DRIVABLE, FORD REPAIR SAID IT WAS THE PTU UNIT LEAKING ALLOWING EXHAUST FUMES IN THE CABIN THROUGH THE AIR FLOW SYSTEM. FORD SAID THE PTU WOULD HAVE TO BE REPLACED- $2,400. THE VEHICLE ONLY HAS 58,740 MILES. DEFINITELY A SAFETY AND HEALTH HAZARD. THIS HAPPENS WHEN VEHICLE IS RUNNING AND AFTER RUNNING AND PARKED IN GARAGE FILLS GARAGE WITH NOXIOUS ODOR OF EXHAUST SMELL.

YOU CAN SMELL EXHAUST IN THE CABIN. IT SEEMS TO BE WORSE THE HIGHER THE HEATER IS TURNED UP. IT IS IRRITATING TO THE EYES. FORD DENIES THIS BEING A PROBLEM BASED ON OUR VIN.

Mileage: 112,000

2016 FORD EXPLORER SMELLS LIKE CARBON MONOXIDE INSIDE OF THE VEHICLE WHEN DRIVING ,UNABLE TO DRIVE DUE TO BEING OVERCOME WITH CARBON MONOXIDE.

TOOK A QUICK LOOK UP TOP AND MY SUNROOF WAS CLOSED CORRECTLY. I OPENED THE SUNROOF AND POURED SOME WATER INTO THE CHANNEL AND WATER SEEMS TO DRAIN DOWN THE HOLES CORRECTLY. I ALSO CLOSED THE ROOF ALL THE WAY AND SPRAYED IT WITH A GARDEN HOSE, AND DIDNT SEE ANY LEAKING. I CANT SEE WHERE AND WHY WATER WOULD BE LEAKING OUT OF THE OVERHEAD CONSOLE. DID A QUICK SEARCH ON YOUTUBE AND FOUND SOMEONE ELSE HAD THIS PROBLEM, BUT COULDNT FIND A SOLUTION

I TOOK MY 2016 FORD EXPLORER XLT ON DEC 29TH 2020 TO GET A OIL CHANGE ETC. THEY HAD THE VEHICLE ALL DAY EVEN THOUGH I TOOK IT IN AT 7AM. I PICK IT UP A 4:45 PM THEN DRIVE IT HOME BECAUSE I WORK FROM HOME I DID NOT DRIVE IT AGAIN UNTIL SATURDAY JAN 9TH 2021, WHILE DRIVING IT THAT MORNING I REALIZED THAT THE STEERING WHEEL WAS HARD TO STEER AND THE TRUCK WOULD MAKE NOISES WHEN I TURN THE STEERING IN EITHER DIRECTION. I TOOK IT IN TO THE DEALERSHIP THAT MORNING AND ASKED THE SERVICE CONSULTANT TO TAKE A LOOK AT IT. HE TOLD ME WHILE MY FATHER WAS ON THE PHONE THAT HE BELIEVES IT THE RACK AND PINION AND HE CAN'T TAKE IT BECAUSE THEY ARE BUSY AND IT'S OKAY FOR ME TO DRIVE IT. I ALSO TOLD HIM AT THAT TIME I AM SUPPOSED TO DRIVE OUT OF TOWN AND I WON'T BE BACK FOR AWHILE SO IF THERE IS A PROBLEM I RATHER LEAVE IT SO IT CAN BE FIXED. I HAVE DAMAGED ON MY C5 VERTEBRAE SO I CAN FEEL THE HARDNESS IN THE STEERING. HE ASSURED OR DISMISSED ME BUT HE SAID IT'S FINE. A FEW HOURS LATER THE STEERING WHEEL SEIZED UP AND THE DASHBOARD STARTED MAKING NOISE AND THE WARNING LIGHTS AND MESSAGES STARTED TO DISPLAYING. IT ALMOST KILLED BOTH MY MOTHER AND I ON THE HIGHWAY. IF YOU KNOW NYC HIGHWAY YOU KNOW THERE IS NO SHOULDERS. WHEN I PULLED OF THE ROAD THE STEERING WHEEL LOCKED UP AND I COULD NOT MOVE IT. I HAD TO PAY FOR THE TRUCK TO BE TOWED AND A UBER FOR MYSELF BACK TO THE DEALERSHIP AND THEN PAID FOR ME TO GET HOME. NOW THEY ARE TELLING ME THAT I HAVE TO PAY $2719.81 FOR THE RACK AND PINION REPAIR AND THE ALSO PAY FOR THE STRUT BEARING TO BE REPAIRED WHICH THEY HAVEN'T GIVEN ME THE PRICE FOR IT BECAUSE "IT WAS TOO MUCH TO GIVE ME BOTH PRICE AT ONCE." OH BY THE WAY, THIS IS THE SAME SERVICE CONSULTANT THAT TOLD ME IT WAS FINE FOR ME TO DRIVE AND ALMOST KILLED 2 GENERATION OF MY FAMILY AT THE SAME TIME. I AM PISSED!! NOW I SEE OTHER CUSTOMERS COMPLAINING ABOUT THE SAME ISSUE ON THERE SUV!!

Mileage: 24,950

CAR WENT IN FOR RECALL NHTSA #20V675 AND DEALER INSPECTED VEHICLE AND INFORMED US, IT HAS FAILED INSPECTION AND WILL REQUIRE REPLACEMENT. THEY HAVE PARTS QUOTED AT 4-6 WEEKS OUT AND WE ASKED ABOUT A RENTAL VEHICLE AND WERE INFORMED THAT IT WOULD NOT BE COVERED. WE ASKED IF THE VEHICLE WAS SAFE TO DRIVE AND THEY WILL NOT STATE IT IS SAFE TO DRIVE, SO THEREFORE WE CANNOT DRIVE IT. CONTACTED FORD CUSTOMER SERVICE AND WERE INFORMED OUR RENTAL REQUEST WAS DENIED AND THEY WILL NOT SAY THE CAR IS SAFE TO DRIVE. WE CANNOT BE WITHOUT A CAR FOR 6 WEEKS AND CANNOT AFFORD A RENTAL FOR THAT AMOUNT OF TIME. FORD SHOULD COVER RENTAL WHEN PARTS ARE NOT AVAILABLE.

WHEN I GO TO TURN, IT CONTINUES TO POP. THE TIE RODS HAVE BEEN REPLACED ALONG WITH RACK AND PINION BUT YOU COULD BE STOPPED AND APPLYING BRAKE AND TURN WHEEL AND IT POPS.

Mileage: 115,000

WHILE DRIVING 52MPH, CRUISE CONTROL SET, CLEAR WEATHER, RURAL ROAD, TRAVELING STRAIGHT - NO INCLINE OR DOWNHILL...THE VEHICLE SUDDENLY DOWNSHIFTED TO 2ND OR 1ST GEAR - THUS DECELERATING RAPIDLY. AFTER A MOMENT, IT WENT BACK TO BEING ABLE TO ACCELERATE AND MAINTAIN NORMALLY. 2016 EXPLORER SPORT WITH 44K MILES...I'VE HAD IT FOR ABOUT A MONTH.

Mileage: 44,000

WHILE I WAS DRIVING I STARTED TO GET A STRONG SMELL OF ROTTEN EGGS/SULFUR THAT FILLED THE CABIN. IT GOT SO STRONG THAT I HAD TO ROLL DOWN THE WINDOWS TO AIR IT OUT AND IT STARTED TO GIVE ME A HEADACHE. IT HAPPENED AGAIN WHILE DRIVING BACK TO MY HOME THAT SAME DAY. THE SMELL GOT SO STRONG IT STARTED TO MAKE ME DIZZY, NAUSEOUS AND GAVE ME A HEADACHE.

Mileage: 70,000

THE FIRST TIME MY STEERING GOT STIFF ON 09/13/2019 WHILE TRYING TO MAKE A LEFT TURN ON A CITY STREET. IN THE PROCESS OF MAKING THE LEFT TURN MY STEERING WHEEL GOT STIFF, AND THE STEERING FAULT HILL START AND TRAC LIGHT WENT ON. I WAS UNABLE TO CONTROL THE STEERING WHEEL WHICH CAUSE ME TO GET UP ONTO THE SIDE WALK AND ALMOST HITTING A TREE. I HAD TO SLAM ON MY BREAKS IN ORDER TO AVOID THE ACCIDENT. MY KIDS BODY JERK BACK AND FORTH REALLY HARD. I TURN MY CAR OFF AND BACK ON, AND THE STEERING WHEEL WAS WAS NO LONGER STIFF AND WORKING. I WAS ABLE TO DRIVE HOME. THE SECOND TIME STEERING WHEEL GOT STIFF WAS ON 10/05/2019. WHILE ON THE CURVE OF A RAMP TO GET OFF THE FREEWAY THE STEERING WHEEL GOT STIFF AGAIN AND THE STEERING FAULT, HILL START AND TRAC LIGHTS WENT ON AS WELL. ONCE AGAIN I HAD TO SLAM ON THE BREAKS IN OR. I DER TO AVOID HITTING THE RAILS, AS I WAS NOT ABLE TO CONTROL THE STEERING WHEEL. I TRY TURNING MY CAR OFF AND BACK ON AGAIN TO SEE IF MY STEERING WHEEL WOULD WORK AGAIN, BUT IT STILL DID NOT WORK. I HAD TO CALL MY HUSBAND TO COME PICK ME UP. I TOOK THE CAR TO THE DEALER AND I WAS TOLD THAT THEY H.AD TO REPLACE THE WHOLE POWER STEERING EQUIPMENT WHICH COST ME A TOTAL OF $2350.39

Mileage: 39,895

TWO SEPARATE FAILURE WITHIN A FOUR DAY TIME SPAN. COMPANY SOLD ME THE VEHIXAL SAID IT WAS A TIE ROD AND FIXED THE RIGHT PASSENGER REAR WHEEL. THE VEHICAL WAS REAL EASED TO ME TODAY WITH THE UNDERSTANDING THAT THE REAR SUSPENSION WAS FULLY REPAIRED. I HAD A HIGH SPEED ACCIDENT AFTER THE LEFT REAR TIR ROD BROKE AT A SPEED OF 80 MPH. DUE TO THE SUSPENSION BREAKAGE, THE CAR WENT OFF THE INTERSTATE AT HIGH SPEED. THE REAR END SUSPENSION HAD COMPLETE FAILURE AND THE AUTO DEALERSHIP RELEASED THE VEHICLE TO ME WITH THE FULL WITH ASSURANCE THE ISSUE WAS FIXED. THIS WAS A VERY SERIOUS INCIDENT WITH A POTENTIAL DEADLY OUTCOME.

Mileage: 75

POWER LOCKS GET STUCK ON EITHER LOCK OR UNLOCKED NOT ALLOWING ME TO EITHER LOCK OR UNLOCK THE CAR DOOR ON DRIVER AND BACK PASSENGER DOOR. PLASTIC STRIPPING PANELS ON FRONT DRIVER AND PASSENGER DOORS ARE COMING OFF AND THE PANELS CONNECTED TO THE WINDSHIELD ON BOTH SIDES. POWER SEATS DO NOT HOLD THE MEMORY OF WHERE IT WAS LEFT. THE SEAT GOES ALL THE WAY UP TO THE STEERING WHEEL WHEN MEMORY BUTTONS ARE PRESSED OR IF THE KEYLESS CODE ON THE DOOR IS USED TO UNLOCKED THE CAR. KEYLESS ENTRY WILL UNLOCK WITHOUT TO CODE BEING TYPED IN CORRECTLY. USING THE FIRST THREE NUMBERS CAN UNLOCK THE DOOR. ALL OF THESE THINGS HAPPEN WILL THE CAR IS STATIONARY.

I HAVE A 2016 FORD EXPLORER WITH 94,000 MILES. WE NOTICED THAT THE AC WAS BLOWING HOT AIR SO WE TOOK THE CAR IN FOR A REPAIR ON 9/8/2020. THE DEALERSHIP CALLED US BACK TO INFORM US THAT THE WATER PUMP HAD FAILED WHICH CAUSED ANTIFREEZE TO LEAK INTO AND ON THE AC COMPRESSOR CAUSING IT TO FAIL. WE WERE QUOTED A PRICE OF $2600.00 FOR THE REPAIR THE WATER PUMP. I WAS ALSO TOLD THAT MANY POLICE CRUISERS WITH THE SAME MOTOR ARE HAVING THE SAME ISSUE. FORD RECOMMENDS THAT THE WATER PUMP BE REPLACED AT 150000 MILES' THE MILES ON THE SUV ARE HIGHWAY MILES.

Mileage: 94,000

THE ENTIRE AIR CONDITIONING SYSTEM HAS CORROSION AND RUSTED COMPLETELY OUT. THIS VEHICLE IS ONLY 4 YEARS OLD. IT SHOULD NOT BE RUSTED BEYOND REPAIR. THIS ENTIRE SYSTEM IS VERY COSTLY. THERE IS A LEAK AT THE REAR EVAPORATOR HOUSING CONNECTION.

Mileage: 53,234

WHILE DRIVING ON TRIPS OVER 30 MINUTES I EXPERIENCE HEADACHES, NAUSEOUS AND FATIGUE. I HAVE AN APPOINTMENT WITH FORD DEALER ON AUGUST 27, 2020

Mileage: 52,000

EXHAUST IS GETTING INTO THE CAB OF VEHICLE WHEN UNDER MODERATE ACCELERATION TO PASS VEHICLES AND WHEN THE WINDOW OR WINDOWS ARE OPEN IT IS EVEN WORSE.

GETTING VERY HEAVY FUMES OF EXHAUST INSIDE THE CAB. SMELLS LIKE EXHAUST OR THE CATALYTIC CONVERTERS. WHILE IN MOTION AND THEN WHEN GETTING BACK IN THE VEHICLE ANY TIME LATER. DOES NOT MATTER WHERE IT WAS DRIVEN. *TR

Mileage: 100

VERY SOON AFTER ACCELERATING ANYWHERE NEAR FULL THROTTLE WE SMELL A BURNING TYPE EMISSIONS SMELL WITHIN THE CABIN OF THE VEHICLE. IT IS MOST NOTICEABLE IN THE BACKSEATS BUT IS ALARMING ENOUGH TO WHERE WE NEED TO OPEN THE WINDOWS EVERY TIME WE NEED TO ACCELERATE QUICKLY. *TR

Mileage: 30,000

/EMPLOYEE STARTED THE CAR TO WARM IT UP AND THE BACK WINDOW EXPLODED. HAD TO HAVE BACK WINDOW REPLACED. VEHICLE HAD BEEN PARKED OVERNIGHT IN HIS DRIVEWAY. *TR

Mileage: 132,000

EMPLOYEE WAS DRIVING HOME FROM WORK. HE HAD WARMED UP HIS CAR BEFORE DRIVING ABOUT 10 MINUTES. ALL OF A SUDDEN HIS BACK WINDOW EXPLODED. WEATHER WAS COLDER. FOUND ONLINE THAT THERE WAS A PROBLEM WITH FORD'S WINDOWS HAVING ISSUES WITH WINDOWS GETTING TOO HOT AND THEN POPPING WHEN THE COLD AIR SURROUNDED IT.. *TR

Mileage: 55,000

WHEN SITTING IDLE AND STATIONARY, A STRONG ODOR OF ROTTEN EGGS/EXHAUST ENTER THE CABIN THROUGH THE AIR VENTS. THE CAR CONTINUES TO HAVE A STRONG ODOR AFTER BEING TURNED OFF. THE ODOR WAS SO STRONG OUTSIDE THE VEHICLE THAT WE HAD TO PARK IT FAR AWAY FROM THE HOUSE BECAUSE THE SMELL WAS COMING INTO THE HOUSE THROUGH THE GARAGE. AFTER TAKING THE CAR TO THE FORD DEALERSHIP AND THEM TELLING US IT WAS FIXED, I TRUSTED THAT THE VEHICLE WAS SAFE AND TOOK MY 4 YEAR OLD DAUGHTER TO THE GROCERY STORE. IMMEDIATELY AT THE FIRST STOP LIGHT AND SITTING IN IDLE, THE ODOR WAS RELEASED INTO THE CABIN OF THE CAR- NO DIFFERENT THAN PRIOR TO BEING "FIXED." WE CALLED THE DEALERSHIP AND THEY TOLD US WE HAD TO DRIVE THE SMELL OFF AND PUSH IT THROUGH THE VENTILATION SYSTEM. THE SMELL CONTINUED WITHOUT RELIEF AND I IMMEDIATELY DROVE THE VEHICLE HOME (15 MINUTE DRIVE) WITH THE WINDOWS DOWN DURING AN OHIO WINTER OF 34 DEGREES FAHRENHEIT FOR MY HUSBAND TO RETURN THE VEHICLE TO THE DEALERSHIP. UPON ARRIVING HOME, EVEN WITH THE WINDOWS DOWN I HAD A HEADACHE AND FELT NAUSEOUS. I WOULD HATE TO KNOW WHAT WOULD HAVE HAPPENED IF I CONTINUED TO DRIVE THE VEHICLE AT THE DEALERSHIP'S ADVICE. OUR VEHICLE WAS RETURNED TO US A SECOND TIME AND THE ISSUE WAS STILL UNRESOLVED. AT THIS MOMENT, OUR VEHICLE IS AT OUR LOCAL FORD DEALERSHIP WITH WHAT SEEMS LIKE NO END IN SIGHT. FORD HAS PUT US BACK INTO A FAULTY AND DANGEROUS VEHICLE TWICE NOW AND WE HAVE LITTLE TRUST OR FAITH THAT OUR FORD EXPLORER WILL BE RETURNED TO US AS A SAFE FAMILY CAR. ALSO TO NOTE, WE DID HAVE THE VEHICLE SERVICED FOR RECALL RELATED TO CARBON MONOXIDE.

Mileage: 658,905

RUTTEN EGGS SULFUR STRONG SMELL COMING INTO CAB DURING ACCELERATION MAKING IT IMPOSSIBLE TO BREATHE IN THE CAR. WENT TO DEALER FEW TIMES BUT THE PROBLEM STILL THERE. WHEN FORD GOING TO SOLVE THIS PROBLEM?

Mileage: 20

VEHICLE EMITS A STRONG EXHAUST / SULFUR SMELL WHEN ACCELERATING OR PLACING A LOAD ON THE ENGINE SUCH AS USING A/C OR DRIVING UPHILL.

Mileage: 27,500

FOR A FEW MONTHS WHEN I WOULD ACCELERATE FROM A RED LIGHT OR SITTING STILL THE SMELL OF ROTTEN EGGS WOULD COME INTO MY VEHICLE. WITH ME HAVING KIDS I FIGURED IT WAS JUST THEM PASSING GAS, HOWEVER REPEATEDLY IT STARTED HAPPENING & IF THE A/C OR HEATER WAS ON IT WAS WORSE. I TOOK IT TO WORLD FORD IN PENSACOLA ON TUESDAY 02/04/2020, THEY DID NOT GET TO IT UNTIL 02/05/2020 AND THEY INFORMED ME THAT THEY HAD A DIAGNOSIS & THE WAY MY VEHICLE WAS DESIGNED THE AERODYNAMICS WERE ALLOWING THE EXHAUST FUMES TO ENTER THE CABIN. I AM ABSOLUTELY UPSET AT THIS BEING AS THOUGH NOT ONLY MYSELF, BUT MY KIDS, OTHER PASSENGERS, AND THEIR KIDS HAVE BEEN EXPOSED TO CARBON MONOXIDE IN A CLOSED IN AREA. FORD MAKES IT SOUND ACCEPTABLE BY SAYING IT'S COVERED UNDER WARRANTY HOWEVER A MANUFACTURER DEFAULT NEEDS TO BE RECALLED AND FIXED IMMEDIATELY, THIS PROBLEM COULD HAVE BEEN FATAL TO MYSELF, MY FAMILY, AND MY FRIENDS.

Mileage: 69,728

MY CAR WAS COMPLETELY TOTALED IN AN ACCIDENT ON 10/21/19. I RECEIVED VERY SERIOUS MULTIPLE BRAIN BLEEDS, FACIAL LAC, FACIAL & HEAD FX'S & A SEVERE TBI. MY MOM REC A CONCUSSION, FACIAL LAC CONCUSSION & A FX CLAVICLE. WE STOPPED AT THE STOP SIGN & MOVED TO THE CENTER BETWEEN THE 4 LANES & STOPPED AGAIN & WE WERE HIT BY A LARGE ROLL ON ROLL OFF ROCK CARRYING DUMP TRUCK IN THE MIDDLE OF THE LANES. THE CAR WAS COMPLETELY TOTALED & I WAS IN A COMA & AIRLIFTED TO A TRAUMA CTR APPROX 40 MINS AWAY, BUT I WAS IN RESP ARREST & NOT EXPECTED TO LIVE. IT IS UNKNOWN EXACTLY WHAT CAUSED THE UNSAFE CONDITIONS, HOWEVER I NEVER CROSS STRAIGHT ACROSS THE TRAFFIC & WE HAD BEEN ON A VERY VERY BUMPY INTERSECTION THE FRI BEFORE THE ACC ON MONDAY & THE CAR HAD NOT BEEN DRIVEN SINCE THAT 5 HR TRIP OF EXTREMELY BUMPY ROUGH ROAD CONDITIONS ON INTERSTATE 95 COMING THROUGH PART OF NC, ALL OF SC & PART OF GA.

Mileage: 70,000

MY VEHICLE SMELLS LIKE GAS IN THE INSIDE. IT'S LIKE CARBON MONOXIDE COMING INTO THE CABIN AND IT'S MAKING MY FAMILY LIGHTED HEADED. DEALER CAN'T LOOK AT VEHICLE FOR A WEEK OR LONGER. I'M AFRAID I'LL PASS OUT DRIVING HOME FROM WORK. I HAVE SEEN NUMEROUS COMPLAINTS AND THE DEALER IS OVERLOADED WITH THE SAME COMPLAINT SUDDENLY IN CLINTON TOWNSHIP, MI

EXHAUST FUMES ENTERING THE CABIN OF VEHICLE NEAR MIDDLE AND REAR SEATS.WHILE DRIVING DOWN HIGHWAY AT 70MPH PASSENGERS TURNED ON AIR FOR THE BACK AND AN ODD SMELL WAS NOTICED. AIR WAS TURNED OFF AT THE BACK. ONCE AT LOCATION READY TO PARK SMELL BEGAN TO GET WORSE. VERY NOTICEABLE INSIDE AND OUTSIDE. ODOR CLUNG TO SKIN. POSSIBLY CO LEAK.

Mileage: 43,619

I NEVER RECEIVED A RECALL IN THE MAIL. VEHICLE WAS PURCHASED IN JUNE 2019 BUT THE RECALL ENDED IN AUGUST 2019 AND I WOULD LIKE TO HAVE THIS REPAIRED

I WAS MERGING TO ENTER THE HIGHWAY WHEN ALL THE SUDDEN I COULDN'T CONTROL THE ACCELERATION AND ALMOST GOT HIT BY ANOTHER CAR. THE CAR WILL NOT RESPOND TO THE GAS PEDAL LIKE IF IT WAS IN THE NEUTRAL POSITION. THIS KEEPS HAPPENING RANDOMLY ESPECIALLY WHEN DRIVING A LOWER SPEEDS AND ONCE YOU TRY TO ACCELERATE THE CAR WOULDN'T RESPOND FOR A BIT AND THEN DOES IT ABRUPTLY. I ALMOST GOT INTO A SECOND ACCIDENT AND IT WAS WHEN I TOOK IT TO THE DEALERSHIP BECAUSE I REFUSE TO DRIVE IT. THEY HAVE MY CAR SINCE ALMOST TWO MONTHS NOW WITHOUT SOLVING THE PROBLEM COMPLETELY BECAUSE IT DOES NOT SHOW UP IN THE COMPUTER DIAGNOSTIC AND THEY DON'T EVEN HAVE A RECALL FOR IT. THIS IS A VERY DANGEROUS PROBLEM AND IT SHOULD OFF BEEN PART OF A RECALL LONG TIME AGO.

Mileage: 38,000

STRONG SMELL OF NATURAL GAS OR EXHAUST ENTERING THE CABIN. SEEMS TO BE COMING IN THROUGH THE AIR VENTS. AS THAT'S WHERE THE SMELL IS THE MOST INTENSE. IT ALSO GETS WORSE WHEN THE CAR IS STATIONARY. BUT IT IS NOTICEABLE THROUGHOUT THE WHOLE DRIVE. AT THIS POINT EVEN AFTER ONLY TWO DAYS IT'S ALMOST UNBEARABLE TO DRIVE AND THE WHOLE CABIN IS STAINED WITH THE SMELL.

Mileage: 68,800

PROPANE SMELL INTO CABIN OF VEHICLE WHEN VEHICLE IS RUNNING AND HEAT OR AC IS ON. NO MATTER IF IT'S STATIONARY OR IN MOTION, CITY, STREET OR HIGHWAY.

EXHAUST OR GAS SMELL IN THE CABIN. ESPECIALLY NOTICEABLE AFTER LONGER DRIVES. SO STRONG YOU CAN SMELL IT IN THE HOUSE AFTER PARKING IN THE GARAGE. TOOK IT TO A FORD DEALER AND WAS TOLD THEY COULDN'T FIND ANYTHING.

Mileage: 40,000

MY 2016 FORD EXPLORER LIMIITED HAS 70K MILES AND IS GARAGE KEPT. AFTER DRIVING IN HEAVY RAIN, I NOTICED WATER IN MY CARGO AREA. WATER IS LEAKING INTO CARGO AREA NEAR THE THIRD ROW'S DRIVERSIDE SEAT BELT. DEALER TOLD ME IT WAS A FACTORY DEFECT WHERE THEY DIDN'T WELD AND INSTEAD USED SEAM SEALER AND NOW THAT SEAM SEALER HAS FAILED. FORD AND THE DEALER REFUSE TO COVER THE COST OF REPAIR. THEY SAID THEY COULD FIX IT WAS WITH A STRONGER TYPE OF SEAM SEALER.

Mileage: 70,000

THERE IS A BURNING SMELL, LIKE EXHAUST, THAT IS COMING INTO THE CABIN OF MY 2016 FORD EXPLORER. FORD SERVICED THE VEHICLE AND SAID THEY REPROGRAMMED THE HVAC SYSTEM, BUT I AM STILL GETTING THE SMELL.

Mileage: 13,000

GOING DOWN HILL AT SPEED OF 40KM/H, THEN SLOW DOWN FOR A RED LIGHT STOP, THE GAS RPM SUDDENLY JUMPS TO 3000RPM , EVEN I STEPPED HARD ON THE BRAKE PADEL, THAT 3000RPM STILL EXISTING AND LAST FOR 5 SECONDS, THEN IT BACK TO NORMAL OF 900RPM.

WHILE OPERATING THE VEHICLE THERE IS A CONSTANT ODOR OF NATURAL GAS OR EXHAUST LIKE SMELL. THE LONGER THE PERIOD OF TIME THE VEHICLE IS OPERATED THE MORE INTENSE THE ODOR BECOMES. IF THE WINDOWS ARE OPENED THE ODOR DISSIPATES BUT SOON RETURNS. A CHECK OF THE EXHAUST SYSTEM SHOWED NO VISIBLE SIGNS OF LEAKAGE. THE ODOR IS CONSTANT SINCE THE VEHICLE WAS OWNED.

Mileage: 500

EXHAUST/ROTTEN EGG SMALL INSIDE AND OUTSIDE THE CAR WHILE IT IS RUNNING WITH HEAT ON.

Mileage: 38,000

WHEN I TURN THE HEAT ON A HORRIBLE SMELL LIKE ROTTEN EGGS COMES IN THE VEHICLE. THE ODOR IS SO STRONG IT HAS CAUSED HEADACHES AND HAS MADE ME AND FAMILY FEEL SICK TO OUR STOMACHS

THERE IS AN EXHAUST SMELL PERMEATING THE CABIN IN CITY DRIVING CAUSING DIZZINESS AND THE CABIN GETS FLOODED WITH EXHAUST FUMES UNDER HEAVY ACCELERATION DUE TO MERGING INTO TRAFFIC ON INTERSTATE ON RAMPS OR WHILE PASSING IN ANY DRIVING CONDITION ALL CONTRIBUTING TO DIZZINESS, HEADACHES AND SOMETIMES NAUSEA. EVEN WITH THE AIR CONDITIONER ON AND THE RECIRCULATING AIR FEATURE ENGAGED. SEVERAL TIMES DURING MY DRIVE I NEED TO OPEN THE WINDOW TO AIR OUT MY VEHICLE TO AVOID BECOMING ILL. I'VE HAD IT TO THE DEALER SEVERAL TIMES WITH NO RESOLUTION OF THIS ISSUE AND FORD'S REPLY IS SORRY BUT YOU EXPERIENCE NO MORE THAN WHAT IS ACCEPTABLE LEVELS OF EXHAUST FUMES. THIS IS THE FIRST VEHICLE I'VE OWNED THAT FLOODS THE CABIN WITH EXHAUST FUMES EVEN WITH THE A/C RECIRCULATING THE AIR. THIS IS AN ONGOING ISSUE SINCE I'VE OWNED THE VEHICLE FEBRUARY 2017.

Mileage: 16,000

WAS DRIVING DOWN 95 @ 65 MPH WHEN ALL OF A SUDDEN, THE CAR JERKED AND LOST ALL POWER. WRENCH LIGHT, CHECK ENGINE, AND AIRBAG LIGHT ALL CAME ON. NO POWER. NO GAS, LIMP MODE. CODE READER DETERMINED THROTTLE BODY ISSUE. LOOKED ONLINE, APPEARS TO BE KNOWN ISSUE IGNORED BY FORD. I COULD HAVE BEEN KILLED

Mileage: 47,000

HAVE A 2016 EXPLORER XLT. LAST SUMMER AND THIS SUMMER (MAINLY WHILE AC IS ON) THE WIERD NOISE OF WHOOP, WHOOP OR SLIDE WHISTLE OR POLICE SIRENS EMITTS FROM THE REAR OF THE VEHICLE. THINGS I KNOW 1) MAKES NOISE INTERMITTENTLY DURING DRIVING AT ALL SPEEDS. 2) CANT REPRODUCE SOUND FOR DEALER 3) MAKE NOISE MAINLY WHILE AC IS ON 4) WILL MAKE NOISE WHILE IDLING IN PARK 5) NOISE COMES FROM REAR OF VEHICLE, UNKNOWING OF A CERTAIN SIDE LEFT OR RIGHT 6) ONLY 2 POSTS I CAN FIND THAT SOMEWHAT DESCRIBES THIS NOISE ON THE INTERNET, NIETHER APPLY ANY HELP OR EXPERIENCES WOULD BE APPRECIATED, OTHERWISE A GREAT VEHICLE

THE EXHAUST FUMES AND CARBON MONOXIDE ARE PRESENT IN THE VEHICLE'S CABIN WHILE DRIVING. THE CAR WAS SERVICED AT THE FORD DEALER TWICE FOR THIS PROBLEM. FIRST TIME WAS AFTER FORD ISSUED AN OFFICIAL " CUSTOMER SATISFACTION PROGRAM" RELATED TO THIS ISSUE. SINCE I WAS CONSTANTLY DEALING WITH DIZZINESS, NAUSEA, AND OTHER SYMPTOMS CONSISTENT WITH CARBON MONOXIDE POISONING I TOOK THE CAR TO THE DEALER AGAIN. I WAS TOLD THAT THE PREVIOUS "REPAIR" WAS NOT DONE PROPERLY AND NEEDED TO BE CORRECTED. THE "CORRECTION" DID NOT HELP. THE CARBON MONOXIDE METER I KEEP IN THE CAR FREQUENTLY SOUNDS THE ALARM AND SHOWS ELEVATED LEVELS OF CO. THE HIGHEST LEVEL I HAVE SEEN WAS 52 PPM BEFORE OPENING ALL WIDOWS. I HAVE MULTIPLE VIDEO RECORDING OF THE METER READING GOING UP WHILE DRIVING. NOW I'M DRIVING WITH WINDOWS OPENED AND AC OFF TO AVOID GETTING SICK. I CONTACTED THE DEALER, THEY PROMISED TO CONTACT FORD FOR SOME SUGGESTIONS. I MADE MULTIPLE ATTEMPTS TO FOLLOW UP AND EVERY TIME I HEARD THAT FORD DID NOT ANSWER YET.

Mileage: 1

SMELL OF SULFUR OR NATURAL GAS IN THE CABIN, CAUSING HEADACHES AND DIZZINESS. THE ISSUE SEEMS TO BE WORSENED IF CLIMATE CONTROL FANS ARE BLOWING. THE ISSUE OCCURS WHILE DRIVING OR IDLING.

Mileage: 65,000

I HAVE HAD AN ISSUE IN THE TRANSMISSION OR SHIFTING AND WON'T GO INTO GEAR OR DRIVE UNTIL YOU TAKE IT AND PUT BACK TO PARK. THEN SOMETIMES IT WILL AND SOMETIMES IT WON'T. I TOOK IT TO THE DEALER AND THEY HAD A FORD ENGINEER THAT THOUGHT THEY FIGURED IT OUT AFTER SHELLING SOMETHING AND REPAIRING IT. IT WORKED FOR A MONTH AND NOW IS BACK AT DEALER FOR A SECOND TIME. SEEMS TO BE WITH 4 WHEEL DRIVE OR TRANSMISSION

Mileage: 48,000

CARBON MONOXIDE IN CAR. I DRIVE UP TO 8 HOURS A DAY FRO MY JOB. OVER THE PAST SEVERAL MONTHS I'VE EXPERIENCE DIZZINESS AND NAUSEA THOUGHT OUT THE DAY AND RECENTLY LEARNED OF CO ISSUES WITH FORD EXPLORERS. I PURCHASED A CO DETECTOR LAST WEEK TO TEST MY CAR OVER THE PAST 3 DAYS THE ALARM HAS GONE OFF INDICATING HIGH LEVELS OF CO IN THE CABIN WHILE THE CAR WAS IN MOTION AND STOPPED. SPECIFICALLY, WITH THE AIR CONDITIONER ON "AUTO" AT APPROXIMATELY 3500RPM THE DETECTOR REGISTERED CO IN THE CABIN, AT 4500 RPM THE LEVEL OF CO DOUBLED.

Mileage: 95,000

TIRES - ALL 4 HANOOK TIRES DOT # 5MNC 1A H (0216) 255/50/R20 TREADS HAVE BEEN CHIPPING AND PEELING UP RESULTING IN UNSAFE CONDITIONS AND EXCESSIVE WEAR. THESE TIRES ARE CLEARLY PROBLEMATIC TIRES AND COMPLETELY WORN OUT AT 20,000 MILES. MANUFACTURER IS AWARE IF THIS RESULTING FROM NEW COMPOUNDS (MATERIALS) USED IN MANUFACTURING. HIGH SPEED BLOWOUTS HAVE BEEN REPORTED FOR THIS PARTICULAR TIRE YET NO RECALL HAS BEEN ISSUED FOR THIS TIRE DESPITE ITS DEFECTS AND SAFETY CONCERNS. I FIRST NOTICED IT ON THE TWO FRONT TIRES. IT IS SHOCKING THAT FORD WOULD USE THESE TIRES.

Mileage: 20,000

I BROUGHT MY 2016 FORD EXPLORER SPORT INTO LHM DRAPER ON APRIL 29TH WITH SOME SERVICE CONCERNS. THE MOST IMPORTANT PROBLEM WAS A CLUNKING/KNOCKING/BUCKLING NOISE IN THE FRONT END WHEN TURNING THE WHEEL. AFTER LEAVING THE CAR FOR 12 DAYS I DISCOVERED THEY DID NOT FIX ANYTHING. FOR THE NEXT 9 DAYS AS I DROVE THE CAR I NOTICED THAT THE CLUNKING NOISE WAS STILL VERY MUCH PRESENT AND HAPPENING EVERY SINGLE DAY. THERE WASN'T A SINGLE DAY THAT I DIDN'T HEAR THIS NOISE. I TOOK THE CAR BACK IN ON MAY 24TH AGAIN FOR A CLUNKING/KNOCKING NOISE IN FRONT END WHEN THE WHEEL IS TURNED. ALSO A WHINING/WINDING NOISE FROM THE STEERING WHEEL. I PICKED THE CAR UP ON JUNE 4TH ONLY TO DISCOVER IT STILL WASN'T FIXED. I HAVE SENT SEVERAL MESSAGES TO THE DEALER WITH NO RESPONSE. THE CAR MAKES THIS NOISE DAILY. TO MY DISMAY, I DID SOME GOOGLE SEARCHES ON THE INTERNET YESTERDAY FOR POTENTIAL CAUSES OF THIS KNOCKING NOISE AND DISCOVERED THIS IS A HUGE PROBLEM WITH FORD EXPLORERS!!! THERE ARE HUNDREDS AND HUNDREDS OF COMPLAINTS!!! I ALSO UNDERSTAND FORD RECALLED EARLIER MODEL YEAR EXPLORERS WITH POWER STEERING PROBLEMS WITH THIS SAME KNOCKING NOISE. I AM CONCERNED THAT I AM NOW OUTSIDE OF MY WARRANTY PERIOD. I KNOW ALL TOO WELL ABOUT THAT. WE HAVE A 2006 FORD F350 WITH ONLY 55,000 MILES SITTING ON THE SIDE OF OUR HOUSE THAT HASN'T BEEN DRIVABLE FOR YEARS. ABOUT A YEAR AFTER WE BOUGHT THE TRUCK, WE BEGAN HAVING PROBLEMS WITH OVERHEATING AND ONE DAY IT STARTED BLOWING WHITE SMOKE. WE IMMEDIATELY TOOK IT TO THE DEALER AND WERE TOLD THAT THIS PARTICULAR TRUCK HAS PROBLEMS WITH THE EGR COOLER. THE VEHICLE WAS SERVICED, BUT SOMETIME AFTER THE WARRANTY EXPIRED IT BEGAN EXPERIENCING THE SAME PROBLEMS AND FORD WASHED THEIR HANDS OF IT. WE'VE BEEN TOLD THAT IT WILL COST OVER $10K TO GET IT FIXED. SO THERE IT SITS! THIS VEHICLE IS ONLY 3 YEARS OLD WITH 33,000 MILES.

Mileage: 33,000

PROBLEM FIRST APPEARED ON JUNE 3, 2016 WITH ABOUT 10,000 MILES. I WAS DRIVING ON INTERSTATE 95 PAST PHILADELPHIA AIRPORT ABOUT 9:30 AM AT ABOUT 60 MPH. THE VEHICLE HAD BEEN DRIVEN FROM A COLD START FOR ABOUT 20 MINUTES. IT WAS RAINING MODERATELY. THE BACKUP CAMERA SUDDENLY APPEARED ON THE SCREEN IN THE CENTER CONSOLE AND THE TRANSMISSION SHUDDERED SLIGHTLY. I ALSO NOTICED THAT THE DASHBOARD DRIVE INDICATOR, WHICH NORMALLY IS LIT RED WHEN IN DRIVE, WAS WHITE, AS WERE ALL THE OTHER INDICATORS (R, N, ETC). I JIGGLED THE SHIFTER WITHOUT PRESSING THE SHIFTER BUTTON BUT THAT DID NOT FIX THE PROBLEM. THE TRANSMISSION APPEARED TO BE STILL IN DRIVE SINCE THE CAR STILL HAD POWER AND WAS NOT SLOWING DOWN. IT LASTED FOR ABOUT 15 SECONDS AND THEN THE DISPLAY RETURNED TO NORMAL AND THE D INDICATOR RETURNED TO ITS NORMAL RED MODE. ABOUT 30 SECONDS LATER THE PROBLEM RETURNED AND STAYED FOR 10 TO 15 SECONDS AND THEN AGAIN REVERTED BACK TO NORMAL. THIS BEHAVIOR REPEATED ONE OR TWO MORE TIMES IN THE NEXT COUPLE OF MINUTES. AFTER THIS SERIES OF EVENTS THE CAR SEEMED TO BE NORMAL FOR THE REST OF MY 1.5 HOUR TRIP AND HAS BEEN FINE UNTIL AUG 13, 2016 WHEN THE SAME BEHAVIOR HAPPENED AGAIN. THIS COULD BE A SERIOUS SAFETY PROBLEM IF IT GETS WORSE IF FOR NOTHING ELSE THAN IT IS CERTAINLY A DISTRACTION AND MAY RESULT IN TRANSMISSION DAMAGE AND LOSS OF CONTROL. I DID TALK TO THE SERVICE MANAGER AT MY FORD DEALER (SHERIDAN FORD, RT 2 KIRKWOOD HIGHWAY, WILMINGTON DE) ON JULY 21, 2016 WHEN I WAS GETTING AN OIL CHANGE AND I DESCRIBED THE FIRST INCIDENT. HE DID NOT SEEM VERY CONCERNED. HE SAID THAT THEY HAD NEVER HEARD OF THAT HAPPENING BUT DID NOT HAVE ME WRITE ANYTHING DOWN. I TOLD HIM THAT IF IT HAPPENED AGAIN, I WOULD CONTACT FORD AND THE DEALER. THE PROBLEM HAS OCCURRED 12 MORE TIMES. I HAVE TOLD THE DEALER ABOUT IT EVERY TIME. I HAVE FURTHER TEXT DOCUMENTATION.

Mileage: 10,000

WHEN SITTING IN PARK AND PLACING MY FOOT ON THE BREAK TO PLACE THE CAR IN REVERSE, IT DOES NOT WANT TO GO INTO GEAR AND THERE IS A DELAY. THEN THE CAR JOLTS AGGRESSIVELY INTO REVERSE. THE LONGER I SIT WITH MY FOOT ON THE BREAK BEFORE ENGAGING OUT OF PARK INTO REVERSE, THE LONGER THE DELAY INTO GEAR AND THE STRONGER THE JOLT.

MY WIFE IS THE PRIMARY DRIVER OF THE FORD EXPLORER WE PURCHASED IN 2016 - AND HAS BEEN NOTICING ISSUES WITH HER HEALTH. DIGGING INTO IT WE HAVE COME TO FIND OUT ABOUT THE THE CARBON MONOXIDE ISSUE WITHIN THE FORD EXPLORER. I PURCHASED A CARBON MONOXIDE DETECTOR AND PLACED IT IN THE VEHICLE. ON SATURDAY, JUNE 1ST, 2019 WE DROVE ONE HOUR AWAY FROM OUR HOUSE - AND THE CARBON MONOXIDE DETECTOR WENT OFF MULTIPLE TIMES DURING THE TRIP TO AN FROM. THE ONE DANGEROUS LEVEL WE WERE EXPERIENCING WAS 90PPM, WE INSTANTLY OPENED ALL THE WINDOWS. THE READING COINCIDED WITH US BOTH EXPERIENCING HEADACHES BEFORE THE DETECTOR WENT OFF. THE IRONY IS THAT BASED ON HE CONCERNS I HAVE READ ABOUT WITH THE FORD EXPLORER WE WERE DRIVING TO A DEALERSHIP TO LOOK AT ANOTHER CAR BECAUSE OF THE CARBON MONOXIDE ISSUES.

Mileage: 53,500

THE LOCATION OF THE CONTROLS FOR THE THIRD ROW SEATS IS A PROBLEM. WHEN THE SEATS ARE DOWN, THE BUTTONS FACE THE INTERIOR OF THE CAR AND CAN BE BUMPED BY CARGO. ONCE THE SEATS START TO MOVE, THERE IS NO WAY TO STOP THEM. THIRD, THE LAST TIME WE PUT THE THIRD ROW DOWN, THEY WOULD NOT RETURN TO THE SEAT POSITION WHEN WE PUSHED THE BUTTON. I LOOKED THROUGH THE CAR GUIDE FOR A MANUAL OVERRIDE, BUT THE STRAP THAT IS ON SOME CAR SEATS, IS NOT ON THE 3RD ROW SEATS. THE VEHICLE HAS BEEN IN PARK, AND THE ENGINE OFF, WHEN THIS HAPPENED, AND WHEN WE TRIED TO REMEDY THE PROBLEM. BOSCH FORD IN TEMECULA HAD NO SUGGESTIONS ABOUT WHAT THE PROBLEM COULD BE, OR ANY PRICE RANGES FOR POSSIBLE REPAIRS.

Mileage: 56,000

THE REAR CARGO DOOR OPENS AND CLOSES UNEXPECTEDLY SOMETIMES WHEN WALKING PAST OR LEANING IN TO REMOVE CARGO. SEVERAL TIMES, IT HAS STRUCK ME ON THE HEAD WHILE LEANING IN AND OFTEN STRIKES MY BACK WHEN LEANING IN. FIRST OF ALL ITS A SECURITY PROBLEM BECAUSE OF NOT NOTICING IT OPENING. ITS DEFINITELY A SAFETY PROBLEM BECAUSE OF THE INADVERTENT CLOSING. THE DEALER HAS BEEN UNABLE TO PROVIDE AN EFFECTIVE FIX. I HAVE REQUESTED DISABLING THE SYSTEM BUT WAS TOLD THEY ERE NOT ALLOWED TO DO THAT.

Mileage: 10,118

MY 2016 FORD EXPLORER CABIN HAS BEEN FILLING WITH CO I PURCHASED A CO DETECTOR A MONTH AGO AFTER FEELING SICK WHILE DRIVING ON MULTIPLE OCCASIONS. TODAY THE CO DETECTOR READ 15 WITH NO AIR ON. YESTERDAY IT READ 18 WITH AIR CONDITIONING ON. I FEEL THIS COULD BE DANGEROUS TO PEOPLE WHO DON'T KNOW ABOUT CO POISONING SYMPTOMS. PLEASE HELP ME WITH THIS.

Mileage: 37,500

MY CAR HAS HAD THE EXHAUST ISSUE REPAIRED A FEW TIMES AND IT STILL HAS THE SMELL. I CAN'T DRIVE LONG DISTANCES WITHOUT A HEADACHE. FORD CAN'T SEEM TO FIX THE PROBLEM. IT SEEMS TO HAPPEN MOSTLY IN SPORT MODE WHEN ACCELERATING QUICKLY BUT THE SMELL IS STRONG AND LASTS. I HAVE A TODDLER WHO IS SPEECH DELAYED AND I BELIEVE IT'S DUE TO THE CAR. SHE'S BEEN IN THIS CAR SINCE SHE WAS A BABY. HOW CAN I GET HELP? CAR WAS PURCHASED NEW. WE'VE HAD IT A FEW YEARS NOW. I NOTICED THE PROBLEM BEFORE IT BECAME A KNOWN ISSUE.

VERY STRONG SULFUR SMELL INSIDE THE CABIN WHEN THE HEAT OR VENT IS TURNED ON WITH OUTSIDE AIR. SMELL DISAPPEARED WHEN IT WAS SWITCHED TO RECIRCULATE THE INSIDE AIR.

Mileage: 49,000

I HAVE HAD TWO INCIDENTS OF DIZZINESS WHILE DRIVING OUR 2016 FORD EXPLORER. BOTH TIMES I'VE BEEN TO THE DOCTOR. THIS LAST TIME TO THE EMERGENCY ROOM AND HAD COMPLETE WORK UP INCLUDING CAT SCAN. THEY CAN FIND NOTHING. IT WAS ONLY AFTER TODAY'S ER VISIT THAT MY HUSBAND REMEMBERED A NEW STORY ABOUT FORD EXPLORES AND DRIVERS GETTING DIZZY AND ACCIDENTS. WE STARTED GOOGLING THE FORD EXPLORER AND READ THAT THE NHTSA IS CURRENTLY STILL INVESTIGATING THIS POSSIBILITY OF CARBON MONOXIDE IN FORD EXPLORER CABINS. WE HAVE OWNED THIS VEHICLE FOR 14 MONTHS. THE FIRST INCIDENT WAS ON 4/2519 THE SECOND ON 4/27/19. UNFORTUNATELY WHEN WE THOUGHT OF THIS ISSUE, IT WAS TOO FAR PAST THE INCIDENT TO HAVE MY BLOOD WORK CHECK FOR CARBON MONOXIDE

Mileage: 31,000

ON 3/21/19 I WAS DRIVING WHEN A CAR STOPPED IN FRONT OF ME AND I HIT THEM. MY AIRBAG WENT OFF AND WAS SMOKING BLACK SMOKE. THERE WAS ALSO A FIRE, ABOUT 1.5 FT TALL THAT APPEARED FROM THE PASSENGER SIDE OF THE HOOD. I SAT IN SHOCK UNTIL SOMEONE TOLD ME TO GET OUT. I GOT OUT AND GRABBED MY 4 YEAR OLD DAUGHTER. SHE WAS IN A CAR SEAT AND STILL SECURED AFTER THE ACCIDENT. THANKFULLY WE WERE NOT SERIOUSLY INJURED. WE SAT WATCHING MY CAR QUICKLY ENGULF IN FLAMES. BY THE TIME THE FIRE DEPARTMENT CAME THE CAR WAS PRETTY MUCH ALL BURNED. I LOST A LOT OF VALUABLE AND SENTIMENTAL PERSONAL BELONGINGS IN MY CAR WHICH INSURANCE DOES NOT COVER THE COST OF. IT WAS A TERRIFYING EXPERIENCE TO GO THROUGH FOR MY DAUGHTER AND I. I DO NOT BELIEVE THAT A MINOR ACCIDENT SHOULD CAUSE A FIRE LIKE THIS. I HAVE REACHED OUT FOR FORD MULTIPLE TIMES AND THEY WILL NOT INVESTIGATE WHICH I FIND EXTREMELY FRUSTRATING. I WOULD LIKE TO PREVENT THIS HORRIBLE THING HAPPENING TO SOMEONE ELSE. ALTHOUGH WE WERE NOT INJURED IT COULD HAVE BEEN A LOT WORSE, AND EVEN DEADLY.

Mileage: 45,000

ONE MORNING, I BEGAN TO SMELL A SULFUR OR GAS-LIKE SMELL INSIDE THE CAR. I THOUGHT NOTHING OF IT BUT IT PERSISTED FROM 5:00 A.M. -9:00 A.M. MY 7 YEAR OLD SON EVEN SMELLED IT WHEN ENTERING THE CAR. AFTER DROPPING HIM OFF AT SCHOOL I DROVE TO DEALERSHIP TO GET IT INSPECTED. DURING THAT DRIVE, WITH THE WINDOWS CRACKED, I BEGAN TO FEEL A DULL HEADACHE, DIZZINESS AND MUSCLE WEAKNESS. ONCE I DROPPED MY CAR OFF FOR INSPECTION AND WAS OUT OF THE CAR I DIDN'T FEEL ANY BETTER AND MY HEADACHE AND WEAKNESS GOT WORSE. MY WIFE TOOK ME TO THE ER OUT OF PRECAUTION AND AFTER BLOODWORK WAS TAKEN, I WAS CONFIRMED TO HAVE HAD CARBON MONOXIDE POISONING. I AM A NON-SMOKER AND MY COHB LEVELS WERE TWICE THAT OF A NON-SMOKER : 3.8% IT WAS RAINING OUT SO I COULD NOT UNROLLI WINDOWS AS MUCH AS I WANTED TO. I WAS NOT DRIVING WITH THE A/C ON, WAS NOT SITTING IDLE. MINIMUM SPEED WAS 5-10 MPH AND MAX SPEED WAS 70 MPH FORD IDENTIFIED THE SMELL AS A FAILING PTU BUT CLAIMED THERE WAS NO CO PRESENT AFTER DRIVING THE VEHICLE WITH A CO SENSOR INSIDE THE CAB. I HAVE OWNED THE VEHICLE FOR 32 MONTHS WITH NO ISSUE BUT I CANNOT IGNORE THAT I DID IN FACT HAVE CARBON MONOXIDE EXPOSURE IMMEDIATELY FOLLOWING THE EXISTENCE OF THE STRONG SULFUR SMELL SHOWING UP. I AM NOT CONVINCED CARBON MONOXIDE GETTING INSIDE THE VEHICLE WILL NOT HAPPEN AGAIN.

Mileage: 70,000

I HAVE HAD MY FORD EXPLORER FOR ALMOST TWO MONTHS AND JUST TOOK MY FIRST LONG TRIP. I TRAVELED 6 HOURS IN THE CAR STOPPING TWICE FOR REST STOP BREAKS. ABOUT 4 HOURS INTO THE TRIP I BEGAN EXPERIENCING DIZZINESS AND NAUSEA. THESE SYMPTOMS CONTINUED FOR APPROXIMATELY THREE HOURS AFTER ARRIVING AT MY DESTINATION. THE VEHICLE WAS DRIVEN ON THE HIGHWAY WITH HEAT ON AND BEING RECIRCULATED THROUGH THE ENTIRE DRIVE. I SAW A NEWS ARTICLE REGUARDING THE CONCERNS OVER FORD EXPLORERS CARBON MONOXIDE CONCERNS AND THOUGHT I MIGHT HAVE EXPERIENCED IT. I NEVER GET SICK OR EXPERIENCE MOTION SICKNESS.

Mileage: 31,000

WHEN DRIVING THE 2016 FORD EXPLORER LIMITED, HAVING THE VEHICLE IN CIRCULATION MODE, AND GOING ABOVE 4000 RPMS, CARBON MONOXIDE IS ENTERING MY VEHICLE. I HAVE PURCHASED AN CO METER THAT READS A LITTLE AS 9PPM. IT EASILY GETS UP OVER 15PPM AND SMELLS TERRIBLE. LIKE ROTTEN EGGS. I MUST ROLL DOWN THE WINDOWS AND WAIT IN ORDER FOR THE GAS TO DISSIPATE. IT'S VERY DANGEROUS. IT HAPPENS WHILE IN MOTION, STATIONARY DOESN'T SEEM TO CAUSE ANY LEAKS. I DON'T HAVE PICTURES BUT WILL TAKE SOME IMMEDIATELY IN CASE THERE NEEDED.

Mileage: 59,650

"TAKATA RECALL "WAS DRIVING SLOWLY MAKING TURN AND SUDDENLY COULD NOT MOVE STEERING WHEEL BUT VEHICLE WAS STILL MOVING A BIT .. COULD NOT STOP IT ... COULD NOT GO FORWARD ... NO BACKWARD ....THANKS GOD THAT WAS IN THE ALLEY WITH NO PEOPLE OTHERWISE SOMEBODY WOULD GET HIT... JUST CARS AROUND BUT I DID NOT HIT ANY ...THANKS GOD ...HORIBLE EXPERIENCE ...

CARBON MONOXIDE INSIDE THE CABIN

EVERY TIME I DRIVE THE EXPLORER I GET TERRIBLE HEADACHES. MY 11 YEAR OLD DAUGHTER COMPLAINS OF THE SAME THING. HAVE TO KEEP WINDOWS CRACKED TO LET BAD SMELL OUT OF THE CABIN. WHEN WALKING NEAR CAR YOU CAN SMELL IT AND FILLS GARAGE WITH TERRIBLE SMELL

VEHICLE STEERING BECAME STIFF WHILE DRIVING IN A PARKING LOT, WITH MULTIPLE ERRORS. CANNOT DRIVE VEHICLE SAFELY. HAPPENED WITHOUT WARNING. -HILL START ASSIST NOT AVAILABLE -SERVICE ADVANCETRAC -TERRAIN MANAGEMENT SYSTEM FAULT

Mileage: 68,967

I HAVE HAD THE EXHAUST RECALL REPAIR BUT STILL I SMELL THE ROTTEN EGG SMELL INSIDE MY CAR. I HAVE MADE SURE TO TEST QUICK ACCELERATION WITH AND WITHOUT AIR RECIRCULATING. IT'S THE SAME RESULT. MY 'REPAIR' IS NOT SAFE OR SATISFACTORY.

Mileage: 24,000

THE REAR WINDSHIELD SHATTERED WITHOUT ANY OBJECT COMING INTO CONTACT WITH IT.

Mileage: 60,000

STARTED THE CAR AND NOTICED A STRONG OIL BURNING SMELL AND A RATTLE WHEN I DROVE IT FOUND OUT IT THE TRANSFER CASE WAS BROKEN. OUT OF WARRANTY BY 3K MILES DEALER SAYS THIS IS A FREQUENT ISSUE WITH EXPLORERS GONNA COST ABOUT $2000 TO FIX. JUST BOUGH THE CAR IN OCTOBER.

Mileage: 63,379

WHEN YOU DRIVES SLOWLY IN BETWEEN 15MPH TO 20MPH 2ND TO 3RD GEAR SHIFTING IT GAVES TUGG WHEN IT WAS IN WARRENTY I BRING TO FORD DELARSHIP BUT THEY SAID EVERYTHING IS OK NEVER RECOMMEND FORD IT WAS MY 1ST EXPERIENCE WITH FORD BUT ALL CRAP CARS AND SUVS

Mileage: 49,000

I OWN A 2016 FORD EXPLORER WITH 35,611 MILES. ON 01/01/2019, MY WIFE ARRIVED HOME IN THE EXPLORER AND I GET IN THE CAR. IMMEDIATELY I NOTICE IT REEKS OF ROTTEN EGG/SULPHUR. THE SMELL WAS MAKING ME FEEL NAUSEOUS AND LIGHT HEADED. MY WIFE EXPLAINS THAT SMELL HAS BEEN OCCURRING FOR ABOUT A WEEK AND A HALF, AND SHE CHALKED IT UP TO BEING PREGNANT AND HAVING A SENSITIVE SENSE OF SMELL. SHE STATED THAT SHE HAD BEEN GETTING HEADACHES FREQUENTLY AND NAUSEA AS WELL. I OBSERVE THE SMELL IS COMING THROUGH THE AIR CIRCULATION SYSTEM AND THAT IT IS STRONGER IN THE REAR OF THE VEHICLE. I THEN SHUT THE ENTIRE CLIMATE CONTROL OFF-NO AIR CIRCULATION AT ALL, AND THE SMELL IS STILL COMING IN THE VEHICLE. NOT AS INTENSELY, BUT STILL NOTICEABLE. AND THIS IS WHILE DRIVING OR PARKED. AFTER THIS I COMPLETED RESEARCH ON THE TOPIC AND FIND THIS IS A PRETTY COMMON PROBLEM WITH 2011-2017 EXPLORERS AND THAT PEOPLE HAVE BEEN GETTING CO2 POISONING FROM THIS DEFECT. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION OR IN PARK, AIR ON OR OFF. THERE IS A HEAVIER SULFUR SMELL WHEN THE VEHICLE IS IN MOTION. FORD HAS KNOWN ABOUT THIS PROBLEM FOR YEARS AND I AM FRUSTRATED THERE HAS NOT BEEN A SAFETY RECALL. I CALLED THE FORD DEALER I BOUGHT THE EXPLORER FROM, AND THEY TOLD ME THAT THE 17-N03 REPAIR HAD ALREADY BEEN COMPLETED IN FEBRUARY 2018. CLEARLY THE 17-N03 REPAIR HAS NOT BEEN WORKING FOR ME OR OTHER FOLKS. FORD HAS PUT ANOTHER TSB OUT THAT IS APPARENTLY MORE THOROUGH. MY FORD IS CURRENTLY IN THE SHOP GETTING THE NEWEST FORD TSB REPAIR FOR THE EXHAUST/C02 ISSUE. MY TRUST IS LOST IN FORD AND FEEL THAT THEY ARE PUTTING THEIR PROFIT AHEAD OF BEING ETHICAL. I AM CONFIDENT THAT NO CONSUMER WITH PRIOR KNOWLEDGE OF THIS DEFECT WOULD WANT TO PURCHASE THESE FORD EXPLORERS. WE ALSO FOUND OUT THAT WE BOUGHT THE VEHICLE FROM A LOCAL FORD DEALER WITHOUT BEING TOLD THERE WAS AN OUTSTANDING TSB REGARDING THIS ISSUE. THANKS

Mileage: 35,611

I WAS DRIVING DOWN THE HIGHWAY (RT. 84) IN PA AND ALL OF A SUDDEN I HEARD A REALLY LOUD "POP" NOISE. I THOUGH THAT I BLEW A TIRE BUT MY GAUGES WERE ALL FINE. THEN I STARTED TO HEAR THE WIND AS IF A WINDOW BROKE. I ARRIVED AT MY DESTINATION TO FIND OUT THAT MY SUNROOF HAD EXPLODED. IF THE INSIDE SCREEN WASN'T SHUT (ITS NORMALLY OPEN) I WOULD HAVE BEEN COMPLETELY COVERED IN GLASS! THE FOLLOWING DAY I TOOK THE CAR BACK TO THE DEALERSHIP (WHERE I BOUGHT IT & ALL SERVICING IS DONE). I WAS NOT PLEASED WITH THE LACK OF SERVICE THAT I RECEIVED. THE SERVICE MAN TRIED TO TELL ME THAT A ROCK MUST HAVE HIT IT AND IT IS ALSO NOT COVERED UNDER THE WARRANTY. SO I HAD TO SUBMIT AN INSURANCE CLAIM, WAIT FOR A CALL FROM THE ADJUSTER, MAKE AN APPOINTMENT WITH THE ADJUSTER, HAVE THE PARTS ORDERED AND WAIT FOR IT TO BE COMPLETE.

Mileage: 41,000

ROTTEN EGG SULFER SMELL DURING ACCELERATION UP HILLS OR FAST ACCELERATION, HAD FORD RECALL UPGRADES AND SMELL STILL THERE

FOR THE LAST 5 DAYS THERE HAS BEEN A STRONG EXSAUST SMELL IN THE CABIN BAD ENOUGH YOU HAVE TO ROLL THE WINDOWS DOWN AND GET A HEADACHE ! YOU SMELL IT DRIVING AND A STRING SMELL WHEN YOU ARE SITTING AND TURN THE CAR OFF

Mileage: 50,000

VEHICLE WAS "REPAIRED' TO PREVENT SMELL OF EXHAUST FUMES, WHICH ARE CAUSING HEADACHES AND FEELING LIGHT HEADED, BUT THE ISSUE IS STILL PERSISTENT. IT OCCURS ABOUT 10 SECONDS AFTER ACCELERATING THE VEHICLE. THIS IS A HUGE HAZARD AS WHOMEVER IS DRIVING THE CAR CAN POTENTIALLY PASS OUT FROM THE FUMES AND CAUSE A MAJOR ACCIDENT RESULTING IN DEATHS AND INJURIES. FORD HAS TO FIND A SOLUTION TO THIS PROBLEM AFFECTING MANY OWNERS.

Mileage: 2

WE ARE NOTICING VERY BAD EXHAUST LEAKAGE INTO THE CABIN. MY WIFE STARTED COMPLAINING OF HEADACHES AFTER DRIVING. I DROVE IT 60 MILES AND WAS DIZZY AND NAUSEOUS AND HAD A HEAD ACHE. DROVE WITH SOME FAMILY FRIENDS ONE IS A MECHANIC AND HE SAID THERE IS DEFINETLY A PROBLEM AS WELL AND THEY WERE FEELING SICK AFTER ABOUT 20 MINUTES OF DRIVING. THIS IS A VERY COMMON PROBLEM WITH EXPLORERS AFTER DOING SOME QUICK RESEARCH AND I'M VERY DISTURBED THIS HAS NOT BEEN ADDRESSED WITH A RECALL. RIGHT NOW IT'S USELESS SITTING IN THE GARAGE AS WE ARE GETTING HEADACHES JUST ON SHORT TRIPS THRU TOWN.

Mileage: 45,000

I BOUGHT THIS CAR USED WITH ABOUT 19,000 MILES ON IT IN FEBRUARY, 2018. SHORTLY AFTER BUYING IT I NOTICED THE SMELL OF EXHAUST FUMES IN THE CABIN AT TIMES, SOMETIMES WHILE AT IDLE, OTHER TIMES WHILE DRIVING. I TOOK IT BACK TO THE DEALER ON MAY 11, 2018 FOR SERVICE OF SEVERAL ISSUES INCLUDING THIS ONE. THEY PERFORMED THE WORK OF A RECALL (#17N03). I'VE CONTINUED TO NOTICE EXHAUST SMELLS IN THE CABIN FROM TIME TO TIME BOTH WHEN IDLING AND WHEN DRIVING, AND SO PURCHASED A CARBON MONOXIDE DETECTOR FOR CARS. AT TIMES IT ALARMS INDICATING THERE IS CO IN THE CABIN. I TOOK THE VEHICLE TO ANOTHER DEALER ON NOVEMBER 6, 2018 WHERE THEY INSPECTED THE VEHICLE, THE EXHAUST SYSTEM AND VERIFIED THAT THE OTHER DEALER INDEED PERFORMED THE RECALL AND IT WAS DONE PROPERLY. I WAS TOLD THERE IS NOTHING MORE THAN CAN BE DONE TO RESOLVE THIS ISSUE.

Mileage: 23,417

CARBON MONOXIDE POISIONING. LEVEL WAS 7.2 WHEN I WENT TO ER.

STRONG EXHAUST AND VERY HIGH LEVELS OF CO ENTERING CABIN AT NORMAL ACCELERATION, VERY BAD AT HARD ACCELERATION I HAVE MULTIPLE PICTURES OF MY CO SENSOR I HAD IN THE VEHICLE FOR SOME TIME NOW WITH LETHAL CO LEVELS. I BELIEVE THE EXHAUST MANIFOLDS HAVE BIG ENOUGH CRACKS TO FLOOD IN CO INTO THE CABIN THROUGH OPENINGS. MINE HAS HAD THE 'DEALER ITSB' TO RESOLVE, NO CHANGE AND IT REGISTERED HIGHER AFTER. REPLACE THIS MANIFOLD AND SEAL THIS TRUCK OR BUY IT BACK FROM ME FORD. IF PUTTING MY FAMILY'S LIFE IN DANGER DAILY DOESN'T SCARE YOU, THE PICTURES AND PROOF I HAVE ARE ENOUGH FOR ANOTHER LAWSUIT AGAINST YOU FOR THIS! I NEED TO BE CONTACTED BY A FORD REP (NOT A DEALERSHIP) TO RESOLVE OR MY LAWYERS WILL FOLLOW UP WITH YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Mileage: 33,000

YES EXHAUST IS STILL COMING OUT AFTER REPAIR IN CAR AND CARBON MONOXIDE ALARM WENT OFF IN CAR YEATERDAY

Mileage: 45,000

CARBON MONOXIDE RELEASE INTO CAR REMAINS EVEN AFTER DEALER REPAIR

Mileage: 22,630

I HAVE 25,000 MILES ON THESE TIRES AND THEY ARE PEELING APART. AT 20,000 I NOTICED IT AND TOOK TO DEALERSHIP. THEY MADE EXCUSES AND SAID I RAN SOMETHING OVER. THERE ARE OTHER RECALLS ON SIMILAR TIRES. THEY ARE LITERALLY PEEKING APART. THIS VEHICLE IS ONLY 2 1/2 YEARS NEW.

Mileage: 25,000

OUR VEHICLE HAS 13451 MILES. THE FACTORY TIRES HANKOOK 255/50R20 105H VENTUS S1 NOBLE 2 ARE SCALING ON ALL FOUR TIRES TO A DEGREE.

Mileage: 13,451

WHEN CAR DOES A HARD ACCELERATION AN ODD SMELL IS PROJECTED THROUGH THE VEHICLE AND SMELLS LIKE GAS FUMES. WHEN CAR GRADUALLY ACCELERATES THIS ISSUE DOES NOT HAPPEN.

Mileage: 26,000

OEM HANKOOK TIRES TIRES HAVE BEGUN DISINTEGRATING AROUND 20K MILES

Mileage: 20,000

WHILE GETTING ON THE FREEWAY EMISSIONS COME THRU THE A/C AND AT TIMES THE ENTIRE A/C CUTS OUT AND A BIGGER PUFF OF THESE SAME EMISSIONS COMES OUT AGAIN THRU THE A/C VENTS...A FEW WEEKS AGO IT STARTED A TO HESITATE WHEN LEAVING STOP SIGNS OR LIGHTS...TO THE POINT IT JUST STOPS MOVING AND TAKES SECONDS TO CATCH HOLD .WE HAVE HAD IT IN SERVICE 5 TIMES AND THE DEALERSHIP IS SUBMITTING A CLAIM TO THE FORD TECH FOR AN APPOINTMENT TO EVALUATE THE CAR AND GO FROM THERE WAITING FOR THE CALL NOW...I FEEL VERY THREATENED WITH EMISSIONS IN THE CABIN OF THE CAR . WE HAVE TO LOWER AT LEAST 2 WINDOWS TO BE ABLE TO STAND THE SMELL AND WE FIGURE DANGER LEVEL IS HIGH

Mileage: 15,000

I HAVE BEEN GETTING VERY SICK FOR OVER THE PAST YEAR AND RECENTLY REALIZED IT IS WHEN I GO ANYWHERE. NAUSEA, CHILLS, HEADACHE, CONFUSION, WEAKNESS, DIZZINESS.I HAVE A 23 MONTH OLD DAUGHTER IN THE CAR WITH ME WHO WOULD BE AFFECTED BY THIS ALSO. I HAD NO IDEA THAT IT COULD BE THE CAR MAKING US SICK UNTIL WE LOOKED IT UP ONLINE AND SAW THERE WAS A CARBON MONOXIDE ISSUE WITH THIS CAR. MY HUSBAND TOOK IT FOR A SHORT DRIVE AND MEASURED THE CARBON MONOXIDE LEVELS. HE TOOK A PICTURE I WILL INCLUDE. I'M SCARED ABOUT THE LONG TERM DAMAGE THIS COULD POTENTIALLY HAVE CAUSED OUR HEALTH. THIS HAPPENS WHEN WE DRIVE THE CAR.

Mileage: 38,000

ROTTEN EGG SMELL WHEN VEHICLE IS ACCELERATING UP INCLINE AND AIR UNIT IS ON RECIRCULATE. HAD IN FORD DEALERSHIP BEFORE TO ADDRESS PROBLEM BUT OBVIOUSLY STILL NOT FIXED. DO YOUR JOB AND QUIT TRYING TO PROTECT FORD THERE NEEDS TO BE A RECALL AND YOU KNOW IT. MY WIFE AND KIDS USE THIS CAR AND THEY ARE MORE IMPORTANT THAN FORD SAVING A DOLLAR.

Mileage: 59,000

EXHAUST SMELL COMES THROUGH AC SYSTEM WHEN ASCENDING UPHILL AT HIGHER RPM. HAD IN SERVICE SHOP BEFORE FOR THIS ISSUE BUT IT STILL EXISTS. TIME FOR YOU GUYS TO MAN UP AND MAKE FORD RESPONSIBLE FOR FIXING THEIR CRAP CAR.

Mileage: 59,000

THE CAR HAD NOT YET HAD THE CUSTOMER SATISFACTION SERVICE FOR THE PLUGS AND SEALS COMPLETED. I HAD NOT NOTED ANY EXHAUST ODORS IN THE CAR AND HAD NOT PROBLEMS DURING MANY ALL DAY DRIVES. AFTER AN 11 HR DRIVE THIS WEEK WITH THE AC ON THE WHOLE TIME (NOT ON RECIRCULATING), I HAD MANY SYMPTOMS OF CO EXPOSURE (HEADACHE, DIZZY, NAUSEA) AND ALL 3 OF MY DOGS WER AFFECTED (POOR APPETITE, LETHARGIC). ONE OUT OF THE CAR I'M FRESH AIR FOR SEVERAL HOURS, THE SYMPTOMS SLOWLY DISSIPATED. WISH I HAD HAD A CO METER IN THE CAR. I HAD MILDER SYMPTOMS ON SEVERAL TRIPS (4-7HRS DRIVING IN ONE DAY) IN THE WEEKS BEFORE THIS LONGER TRIP. THESE WERE ALL HIGHWAY DRIVING AND CAR DID NOT IDLE WHILE SITTING.

Mileage: 29,000

PAINT STARTS TO BULDGE AND FLAKES. STRONG SMELL OF CARBON MONOXIDE INSIDE THE CABIN WHILE DRIVING.

Mileage: 8,000

ORIGINAL HANKOOK FRONT TIRES WERE REPLACED AT ABOUT 10K MILES DUE TO PREMATURE WEAR AND CHUNK OF TIRES PEELING OFF. DEALER STATED THAT IT WAS DUE TO POOR ALIGNMENT. I PAID FOR 2 NEW TIRES. FORD EVENTUALLY REIMBURSED US FOR ONE OF THEM. NOW, 8K MILES LATER THE TIRES ARE JUST AS BAD AS THE ONES THAT WERE REPLACED. THE REAR ONES ARE ALMOST SMOOTH. HANKOOK IS AWARE OF THE PROBLEM AND THEY HAVE INSTRUCTED THE DEALERS TO REPLACE THEM WITH A DIFFERENT MODEL YET MY DEALER WILL NOT DO IT.

Mileage: 10,000

I HAVE BEEN SMELLING A HORRIBLE ODOR THAT SMELLS LIKE NATURAL GAS/FUMES IN THE CAR TO THE POINT IT MAKES ME SICK AND GIVES ME HEADACHES. I ALSO HAVE A 3 YEAR OLD AND CAN'T HAVE HER IN THE CAR EITHER. I TOOK IT INTO FORD 2 DIFFERENT TIMES AND THEY HAVE HAD IT 2 WEEKS AND STILL HAS NOT FIXED IT. IT IS HEADING BACK IN AGAIN TOMORROW. THE FIRST TIME WE NOTICED THE SMELL IN THE CAR, IT WAS FROM CRANKING IT UP AND JUST GOING FLAT DOWN THE ROAD. ALSO, WHILE GOING UP THE HILL IT SMELLS AS WELL. NO MATTER IF IT'S FLAT OR A HILL, FROM CRANKING IT OR AFTER DRIVING A WHILE, SHORT DISTANCE OR LONG DISTANCE, IT SMELLS LIKE HORRIBLE FUMES THAT MAKE ME SICK.

Mileage: 49,000

EXHAUST GASES ARE GETTING INTO THE CABIN OF THE CAR. RECALL AND ADDITIONAL REPAIRS HAVE BEEN DONE TO CORRECT THE ISSUE, BUT THE ISSUE STILL EXISTS.

Mileage: 20,000

THERE IS A ROTTEN EGG SMELL EVERYTIME WE ACCELERATE AT A HIGH SPEED WHEN THE ECOBOOST IS USED. I'VE TAKEN IT TO FORD TO HAVE SEALS CHECKED AND THE SMELL IS STILL THERE. MY TODDLER COMPLAINS OF HEADACHES EVERYTIME WE'RE IN THE VEHICLE AND I'VE HAD NAUSEA SEVERAL TIMES. I AM NOW PREGNANT AND WORRY THE FUMES WILL AFFECT THE UNBORN BABY.

Mileage: 28,000

IT JOLTS, LUNGES, TRANSMISSION DOESN'T ENGAGE AND SLAMS INTO GEAR HARD IT MAKES YOU FEEL YOU GOT REAR ENDED WITH A BIG BANK. SLOW TO ACCELERATE AND WHEN IT FINALLY DOES IT LUNGES

Mileage: 34,000

WE PURCHASED OUR VEHICLE IN MAY OF 2017, AND NOTICED WEIRD SMELLS. TOOK IT ON A ROAD TRIP AND NOTICED THEM AGAIN IN JULY. AFTER THE LATE JULY 2017 NEWS RELEASE OF CO IN FORD EXPLORERS, WE USED CO MONITORS AND IN FACT, HAD CO READINGS. IT HAS BEEN TO THE DEALER APPROX 10 TIME AND HAD THE TSB SERVICE PERFORMED, BUT THE PROBLEM STILL EXISTS. I'VE HAD 3 DIFFERENT CASES OPEN WITH FORD, AND DURING THE LAST CASE, THEY DENIED MY "BUYBACK" REQUEST. PLEASE HELP. PHOTO ATTACHED AND VIDEOS CAN BE MAILED IN THAT SHOW CO LEVELS AND THEN SHOW CO LEVELS GOING TO ZERO WHEN WE ROLL DOWN THE WINDOW. WE HAVE HAD CO PROBLEMS FOR OVER A YEAR NOW. PLEASE HELP BECAUSE FORD WON'T.

Mileage: 48,500

BOTH HORNS ARE DEAD.

Mileage: 62,000

FORD EXPLORER RECALL - EXHAUST LEAKING INTO CABIN I TOOK MY VEHICLES INTO CROUSE FORD DUE TO THE RECALL ON MY 2016 EXPLORER. OVER THE NEXT TWO MONTHS I DROVE THE VEHICLE DAILY, BUT AS TIME WENT ON I STARTED TO FEEL DIZZY, NAUSEOUS AND HAD CONSTANT HEADACHES. I DID NOT PUT TWO AND TWO TOGETHER UNTIL WE DROVE A LONG DISTANCE AND MY DAUGHTER WHO SAT IN THE REAR SEAT HAD THE SAME SYMPTOMS. I DECIDED TO TAKE THE VEHICLE BACK TO THE SERVICE CENTER AND THEY FOUND TWO ADDITIONAL LEAKS. AT FIRST FORD TOLD ME THAT THEY WOULD NOT COVER THE COST EVEN THOUGH IT WAS TIED TO THE RECALL SINCE I NOTICED IT AFTER TWO MONTHS OF THE ORIGINAL FIX. WHERE THE EXHAUST WAS LEAKING HAD NOTHING TO DO WITH THEIR RECALL FIX. AFTER 5 DAYS THEY DECIDED TO COVER 80% OF THE COST. I AM NOT CONVINCED THAT THEY HAVE RESOLVED THE ISSUE, BUT ACTION NEEDS TO BE TAKEN BEFORE THIS RECALL KILLS SOMEONE OR PERMANENTLY AFFECTS THEM. I JUST HOPE THAT I DO NOT HAVE LONG TERM AFFECTS FROM BEING EXPOSED FOR THAT LENGTH OF TIME.

Mileage: 48,000

WHEN KEEPING A STEADY SPEED, RPMS FLUCTUATE UP AND DOWN CAUSING A JERKY MOVEMENT WHILE DRIVING. HAPPENS RANDOMLY OR AFTER IDLING FOR A FEW MINUTES. ALSO, POWER DECREASES DURING THIS EVENT, SO WHEN TAKING OFF, CAR DOESN'T WANT TO ACCELERATE, THEN LURCHES FORWARD. ALSO, WHEN ACCELERATING, PARTICULARLY UPHILL, A BURNING SMELL COMES FROM THE VEHICLE.

Mileage: 58,000

I WAS DRIVING ON I-94 EAST IN HARRISON TWP, MI ON 3/9/18. I WAS TRAVELING A 70 MPH. I HEARD SOMETHING AND SUDDENLY I AM SAW WHITE ALL AROUND ME LIKE A TUNNEL. AT THAT MOMENT I WAS STILL IN MY LANE. WITHIN SECONDS THE I HAD NO CONTROL OF MY VEHICLE AS THOUGH I HAD NO BRAKES OR STEERING. MY CAR VEERED LEFT HITTING THE CEMENT MEDIAN. THE CAR ROLLED ON ITS LEFT SIDE AND EVENTUALLY FLIPPED BACK UPRIGHT. THERE WERE NO OTHER VEHICLES IN THE ACCIDENT. MY DAUGHTER, 14, AND I WERE IN THE VEHICLE AND WERE TAKEN TO THE HOSPITAL FOR MINOR INJURIES. ON 3/8/18 MY VEHICLE WAS SERVICED AT THE FORD DEALER TO REPLACE A WHEEL BEARING. THE SERVICE MAN MADE A COMMENT ABOUT OUR TIRES WEARING QUICKLY AND SHREDDING. WE PREVIOUSLY REPLACED THEM AT 22,500 MILES. CURRENTLY MY VEHICLE HAD 58,000 MILES. THE VEHICLE WAS A TOTAL LOSS. I TRULY THINK THE ACCIDENT WAS DUE TO A DEFECT IN THE CAR. I CALLED FORD TO REPORT THE INCIDENT AND THEY REFUSED TO INVESTIGATE AND WOULDN'T EVEN SEND BE A LETTER STATING THEY WOULD NOT. THE INSURANCE COMPANY SAID THEY WILL NOT INVESTIGATE THE CAR BECAUSE I WAS THE ONLY VEHICLE SO IT WAS OBVIOUSLY MY FAULT. BOTH COMPANIES REFUSED TO INVESTIGATE. MY INJURIES WERE NOT SUBSTANSIAL ENOUGH FOR ANYONE TO TAKE NOTICE. I THOUGHT THAT IS WHY VEHICLES HAVE BLACK BOXES WERE INSTALLED. I AM FEARFUL 2016 EXPLORER OWNERS OR THE INNOCCENT BYSTANDERS ARE GOING BE HURT OR WORSE IF FORD DOESN'T TAKE THIS SERIOUSLY. I TRULY BELIEVE THE WHITE TUNNEL WAS THE SIDE AIR BAGS DEPLOYED.

Mileage: 58,000

THE REAR DOORS WILL NOT OPEN WHEN THE CAR COMES TO A STOP AND PEOPLE WANT TO EXIT THE CAR; THE CHILD LOCK IS NOT ON. THE DRIVER HAS TO PHYSICALLY PUSH THE UNLOCK BUTTON TO OPEN ALL THE CAR DOORS . THE AUTONATION DEALERSHIP IN TUSTIN, CA CONTINUES TO TELL ME THIS IS CORRECT! THIS IS INSANITY AND UNSAFE. SO I'VE POSED THE SCENARIO, IF WE'RE IN A CRASH AND THE DRIVER BECOMES UNCONSCIOUS AND THE VEHICLE IS ON FIRE, YOU MEAN THE DRIVER HAS TO 'BECOME' CONSCIOUS IN ORDER TO OPEN ALL THE DOORS FOR EVERYONE TO ESCAPE?? YES, THAT IS THE ANSWER. THEY HAVE NO OTHER ANSWERS FOR ME TO EITHER UN-PROGRAM SOMETHING THAT IT INCORRECTLY PROGRAMMED OR EVEN ANY ADMISSION OR SUGGESTIONS THAT THIS DOESN'T SOUND CORRECT. WE NOW FEEL VERY UNSAFE DRIVING THIS VEHICLE. THIS HAS EXISTED SINCE PURCHASING THE VEHICLE IN 2015 BUT BECAUSE OF OUR CURRENTLY SITUATION HAVE BECOME AWARE OF IT. DRIVING A DEMENTIA PATIENT AND HER CAREGIVER HAS EXACERBATED THIS MATTER - THE CAREGIVER IS THE ONE EXPERIENCING THE PANIC OF NOT BE ABLE TO GET OUT WHILE NEEDING TO HELP THE DEMENTIA PATIENT - PREVIOUSLY, CHILDREN RIDING IN THE BACK WOULD NOT BE AWARE OF THE DANGER OF THIS MATTER OR THE URGENCY TO GET OUT OR THE FACT THAT THIS SAFETY ISSUE IS SOMETHING ABSOLUTELY OVERLOOKED BY FORD.

EVERY TIME I ACCELERATE OR MERGE OR DRIVE WITH ALL THE WINDOWS UP, I CAN SMELL A ENGINE EXHAUST/BURNING TYPE SMELL. THIS SMELL GIVES ME A HEAD ACHE AND MAKES ME FEEL NAUSEAS. I HAVE ALREADY HAD THE 'CARBON MONOXIDE CONCERNS' DEALER SERVICE AND THIS SMELL HAS NOT CHANGED. I HAVE TO PUT THE WINDOWS DOWN CONSTANTLY TO NOT SMELL THIS SMELL THAT GIVES ME A HEAD ACHE.

Mileage: 42,000

DASH/SPEEDOMETER WENT BLACK - HEAT AND AIR SYSTEM INOPERABLE - NO TURN SIGNALS - POWER DECREASED AND POWER STEERING NOT FULLY FUNCTIONING. ALL OF THIS HAPPENED WHEN I PLACED THE CAR IN PARK AND REALIZED THE RADIO AND INTERIOR LIGHTS WERE NOT AUTOMATICALLY SHUTTING OFF SO I RESTARTED THE CAR AND STILL NOTHING. DEALERSHIP RECOMMENDED DISCONNECTING THE BATTERY - THIS DID FIX PART OF THE PROBLEMS BUT THE SYNCH HEALTH REPORT IS STILL NOT SHOWING COMPLETLELY CLEAR AND THE CHECK ENGINE LIGHT CAME ON THEN WENT OFF AFTER DRIVING A FEW MILES . CONCERNED IF IT IS SAFE TO DRIVE ESPECIALLY IF THIS IS A POSSIBLE ELECTRICAL PROBLEM - CAR IS JUST AT 23K MILES AND ALSO HAD TO HAVE THROTTLE BODY REPLACED AT AROUD ONLY 3K MILES. NOT FELING SAFE IN THE CAR AT THIS POINT.

Mileage: 23,000

THERE HAS BEEN A RECALL ON THE FORD EXPLORER DUE TO EXHAUST LEAKING INTO THE CABIN. I TOOK MY CAR INTO THE FORD DEALERSHIP TO BE REPAIRED TWO MONTHS AGO AND WAS TOLD EVERYTHING WAS FIXED. HOWEVER, FOR THE PAST FEW WEEKS I HAVE NOTICED THAT THE AMOUNT OF EXHAUST IN THE CABIN IN THE VEHICLE WHILE DRIVING CONTINUES TO INCREASE TO THE POINT THAT IT IS AFFECTING MY AND MY FAMILY'S HEALTH. I HAVE AN APPOINTMENT TODAY TO FIGURE OUT IF I HAVE CARBON MONOXIDE POISONING FROM PROLONG EXPOSURE TO THESE FUMES AS I HAVE BEEN EXHIBITING MANY OF THE SYMPTOMS FOR THE PAST WEEK AND SMELL EXHAUST FUMES ALL OF THE TIME EVEN WHEN I AM NOT VEHICLE. IF I TEST POSITIVE I WILL HAVE MY FAMILY TESTED AS WELL, BUT THIS ISSUE MUST BE RESOLVED BEFORE SOMEONE GETS HURT OR GOD FORBID DIES. AS YOU KNOW THERE ARE ALSO DELAYED NEUROLOGICAL MANIFESTATIONS WHICH WORRIES ME THE MOST AS I DON'T KNOW HOW LONG I HAVE BEEN EXPOSED.

WE PURCHASED A NEW 2016 FORD EXPLORER SPORT 4WD 4DR IN 2016. THE OE TIRES ON THE VEHICLE WERE 4 HANCOOK VENTUS S1 NOBEL 2 TIRES, SIZED 255/50R20. THE DOT RATING IS "5MNC 1A H". AT 13,369 MILES ALL 4 TIRES WERE REPLACE UNDER "WARRANTY". THE FRONT TIRE TREADS WERE "FLACKING/PEELING" . THE WORK WAS DONE BY MATHEWS-CURRIE FORD, 130 TAMIAMI TRIAL NORTH, NOKOMIS FL 34275, ON 5/10/17, RO # 6199123/1. OUR COST FOR THE TIRES WAS $419.62. WE WERE FORCED BY HANCOOK TO REPLACE "LIKE WITH LIKE". AT 23,101 MILES I TOOK THE VEHICLE BACK TO THE SAME DEALER TO HAVE THE OIL CHANGED. THE REPLACEMENT TIRES ARE AGAIN "FLACKING/PEELING." THE DEALER TELLS ME THAT WE WILL HAVE TO REPLACE THEM WITH THE SAME TIRES. THEY ALSO TELL ME THAT THIS A REOCCURRING PROBLEM WITH THIS BRAND OF TIRES. MY BACKGROUND IS THAT OF AN EXECUTIVE IN THE OE AND AFTERMARKET AUTOMOTIVE AND HEAVY TRUCK INDUSTRY. MY EMPLOYERS MANUFACTURED FOUNDATION BRAKES, BRAKE CHAMBERS AND RIDE CONTROL. I KNOW AN UNSAFE SITUATION WHEN I SEE ONE AND THIS ONE IS NOT SAFE. I WAS INVOLVED IN A MAJOR SAFETY RECALL ON RIDE CONTROL AND KNOW WHAT IT CAN COST A COMPANY TO NOT RECOGNIZE WHAT THEIR POTENTIAL LIABILITY CAN BE. I AM NOT COMFORTABLE FOR THE SAFETY OF MYSELF AND MY FAMILY WITH HANCOOK TIRES. MY REQUEST IS THAT SOMEONE FROM YOUR LEGAL STAFF CONTACT FORD'S LEGAL DEPARTMENT AND WARN THEM ABOUT THE FUTURE LIABILITY BEING CREATED FOR THEM BY ONE OF THEIR SUPPLIERS.

Mileage: 23,101

STRONG EXHAUST SMELL LEAKING INTO THE CABIN.

Mileage: 37,000

I HAVE NOTICED THERES A BURNING SMELLING FROM HEATER/AC VENTS RIGHT AFTER ACCELERATION FROM VEHICLE BEING STOPPED. I CAN CONFIRM ITS A BURNING SMELL (SIMILAR TO BURNING PLASTIC OR RUBBER). WHEN THE SMELL IS PRESENT, IT FEELS LIKE THERES LACK OF ACCELERATION FROM THE GAS PEDAL. ALMOST LIKE IF THERES A CLOGGED AIR FILTER OR ISSUE WITH TRANSMISSION OR EXHAUST. IT FEELS LIKE THAT KIND OF POOR ACCELERATION ISSUE. THE BURNING SMELLS LAST FOR ABOUT 1-2 MINUTES AND I'M NOT SURE WHERE ITS COMING FROM. THE ODOR IS A VERY STRONG ODOR AND I'M WAITING FOR A FIRE TO BREAK OUT SOMEWHERE WHEN THIS ODOR IS PRESENT. I HAVE A SERVICE APPT ON MONDAY, FEB 26 AND HOPEFULLY SOMETHING WILL BE FOUND. THE LAST THING I WANT IS TO BE DRIVING AND THE VEHICLE BREAKS DOWN, LET ALONE CATCHES FIRE FOR SOME REASON.

Mileage: 28,400

WE NOW DRIVE WITH WINDOWS PARTIALLY OPEN DUE TO CARBON MONOXIDE EXHAUST GAS ENTERING THE PASSENGER COMPARTMENT OF OUR 2016 FORD EXPLORER. WE ARE ASSUMING THAT THE EXHAUST MANIFOLDS ARE THE PROBLEM.

Mileage: 30,000

WHEN I FIRST PURCHASE THIS VEHICLE I COULD SMELL SOMETHING FUNNY WHEN DRIVING IT KIND OF LIKE AN OLD FILTER THAT NEEDED REPLACEMENT OR MILD GAS LIKE SMELL. I CALLED THE DEALER AND THEY SAID THE CAR I PURCHASED HASN'T BEEN USED FOR TOO LONG AND IT'S NORMAL TO EXPERIENCE THAT THE FIRST FEW WEEKS/MONTHS... SO I WENT THROUGH N AND PURCHASED A CAR AIRFRESHNER TO CAMOUFLAGE THE SMELL COMING OUT THE EXHAUST HEAT/AC FAN. IT WORKED A LITTLE BUT I WAS RUNNING OUT OF IT QUICKLY AND IF I DIDN'T CHANGED IT RIGHT AWAY THEN THE SMELL WILL COME BACK...I WILL AS T DRIVING IT MUCH WHEN I FIRST BOUGHT IT CAUSE I WAS STAY AT HOME MOM. I STARTED FEELING SICK WHEN I GOT A FULL TIME JOB BACK IN NOVEMBER AS I WAS DRIVING THE CAR FOR WORK (60MILES+ /DAY). I TOLD MY HUSBAND I WAS FEELING LIGHTHEADED, DIZZY AND LONG LASTING HEADACHES, HE SAID IT LIGHT BE FROM THE. NEW JOB AND I NEEDED TO AJUST BUT WHEN I HEARD ABOUT THE ISSUE GOING ON WITH FORD SUV'S I REALIZED THAT IT'S DEFINITELY MY CAR WHO'S MAKING ME SICK! IT ALSO EXPLAINS THE SMELL INSIDE THE VEHICLE,...WHEN I TOLD MY HUSBAND HE HAD A GOOD LAUGH AT ME EVEN THOUGH I PULLED THE NEWS REPORT FOR HIM, SO WE SWITCHED CARS FOR FEW WEEKS AND HE STARTED EXPERIENCING THE SAME SYMPTOMS WHILE DRIVING MY FORD. WE TALKED TO OUR FORD SERVICE DEPARTMENT BUT THEY DENIED ANYTHING WRONG WITH THE CAR

BOUGHT A 2016 FORD EXPLORER SPORT IN NOV.2016 USED WITH 20K MILES. AS I WAS DRIVING HOME I NOTICED A HORRIBLE SMELL AND THOUGHT IT WAS JUST SOMETHING IN THE AREA NEVER DREAMING IT WAS THE CAR! I DID A LITTLE RESEARCH AND FOUND THE CAR HAD A RECALL ON IT. THE SMELL IS HORRIBLE, SO BAD WE HAVE TO RIDE WITH THE WINDOWS DOWN. IM NOT SURE WHY THE DEALERSHIP WAS EVEN ALLOWED TO SELL THE CAR TO ME WITH DISCLOSING THIS PROBLEM. I HAVE TAKEN THE CAR TO MY LOCAL FORD DEALERSHIP AND THEY ARE WAITING ON A RESPONSE FROM FORD. I WOULD LIKE THEM TO BUY THE CAR BACK FROM ME.I AM DRIVING A 2003 CAR NOW WITH 150K MILES BECAUSE I CANNOT DRIVE MY NEW CAR.

IN OCTOBER 2017 I STARTED EXPERIENCING HEADACHES, LUNG CONGESTION, SINUS DRAINAGE AND OVERALL FATIGUE. I NORMALLY WORK OUT AT THE GYM 4 OR 5 DAYS A WEEK BUT GOT TO THE POINT THAT I WAS COUGHING TO MUCH TO EXERCISE. MT BLOOD PRESSURE WENT UP AS WELL AS MY BLOOD SUGAR LEVELS. I PUT MY EXPLORER IN FOR SERVICE TWICE BECAUSE OF THE SMELL. THE SMELL WAS STRONGEST WHEN I WAS DRIVING (ABOUT ONE HOUR TO AND FROM WORK) WITH THE HEAT ON. THE SMELL GOT BETTER WHEN I SET THE VENTS TO CYCLE THE INTERNAL AIR.

Mileage: 57,000

IF YOU WANT TO KNOW WHAT IS GOING ON WITH YOUR FORD EXPLORER, GO TO FORDEXPLORERNIGHTMARE.COM. READ THE 2 KEY DOCUMENTS AND LEAVE YOUR STORY!

SINCE OWNING THIS VEHICLE, EXPERIENCED EXHAUST ODORS INSIDE OF VEHICLE, FOR OVER TWO YEARS EXPERIENCING SEVERE HEALTH ISSUES, HAD BEEN COMPLAINING TO MY DOCTORS. TOOK VEHICLE IN AND DEALER SAID THEY FIXED ODORS WHICH WAS PRODUCING EXHAUST CARBON MONOXIDE. TO ENTER INTO VEHICLE, SINCE BEING FIXED FOR CARBON MONOXIDE ISSUES STILL EXPERIENCING HEALTH ISSUES. AFTER READING ARTICLES YESTERDAY AM CONVINCED MY HEALTH ISSUES ARE NOW RELATED TO CARBON MONOXIDE POISONING DUE TO EXPLORER DEFECT.

THE LAST (3) TIMES MY SON HAS BEEN IN OUR 2016 FORD EXPLORER HE HAS VOMITED. HE IS 2.5 YEARS OLD AND WE HAVE A DAUGHTER ON THE WAY IN 2-3 WEEKS. IT IS JUST NOW CLICKING THAT THIS IS PROBABLY A CO2 ISSUE SINCE HE IS ALWAYS FINE ONCE HE GETS OUT OF THE CAR. IT IS ALWAYS ABOUT 10 MINUTES AFTER DRIVING. HE BECOMES DIZZY AND LOOKS DOWN. IT IS AWFUL. WE HAVE TRIED TO GET THE PART FROM FORD FOR WEEKS BUT THEY SAY THEY ARE BACK-ORDERED. PLEASE HELP!

Mileage: 11,000

EXHAUST FUMES INSIDE VEHICLE THERE IS A SMELL OF EXHAUST FUMES INSIDE OUR 2016 FORD EXPLORER WHEN THE ENGINE IS RUNNING. WE PURCHASED THIS 'NEW' IN JULY 2016 AND NOTICED IT RIGHT AWAY - IF YOU DON'T OPEN THE WINDOWS AND AIR OUT THE VEHICLE, THE FUMES CAUSE PASSENGERS TO EXPERIENCE NAUSEA AND HEADACHE - IT IS MOST NOTICEABLE ON ACCELERATION BUT SOMETIMES IT JUST OCCURS OUT OF NOWHERE. IT THEN BECOMES ABSOLUTELY NECESSARY TO OPEN THE WINDOWS AND GET OXYGEN / OUTSIDE AIR INSIDE THE VEHICLE - IT'S ALMOST AUTOMATIC FOR US TO DO THIS ANYMORE - START THE CAR, ACCELERATE, OPEN THE WINDOWS, AIR IT OUT, CLOSE THE WINDOWS. THIS VEHICLE'S USUAL OCCUPANTS ARE A DRIVER AND FRONT SEAT PASSENGER, HOWEVER, SECOND AND THIRD ROW SEAT PASSENGERS WHO HAVE BEEN IN THE VEHICLE HAVE EXPERIENCED AND REPORTED THE SAME ISSUES, E.G., NAUSEA AND HEADACHE. THE VEHICLE NOW HAS 26K MILES.

Mileage: 15

MY FAMILY IS GETTING SICK WHILE IN THE CAR. ADULTS WITH SYMPTOMS OF DIZZINESS AND NAUSEA. CHILDREN WITH SYMPTOMS OF NAUSEA, HEADACHES AND VOMITING. THE VEHICLE IS IN MOTION AND HAS HAPPENED ON COUNTY, STATE AND HIGHWAY ROADS. GETTING OUT OF THE VEHICLE MAKES THE SYMPTOMS GO AWAY.

Mileage: 22,000

VERY STONG CARBON-MONOXIDE SMELL IN CABIN. I HAVE TO PUT WINDOWS DOWN TO DRIVE. TOOK TO FORD FOR THE RECALL REPAIR, STILL HAVE AN ISSUE. HAPPENS WHEN CAR IS SITTING & WHILE BEING DRIVEN.

Mileage: 53,000

I WAS DRIVING ON A MAJOR HIGHWAY AND MY SUV SUDDENLY STARTED LOOSING POWER AND JERKING (HESITATING TO MOVE) I PULLED OVER AND STARTED TO SMELL BURNING OIL OR VERY UNIQUE SMELL ALMOST LIKE BURNING BREAK FLUID OR CARBON. TOOK THE CAR TO THE DEALERSHIP AND THE SMELL WAS NOTICED IMMEDIATELY BY THE SERVICE REP. THEY COULD NOT FIND THE ISSUE AND CANNOT EXPLAIN THE SMELL IN MY CARS CABIN. THE SMELL IS SO STRONG WHEN PARKED OR DURING IDLE THAT WE CANNOT RUN THE AC OR HEATER FOR FEAR OF THE SMELL MAKING YA ALL SICK. FORD WILL NOT PROVIDE ANY INSIGHT OR HELP AND THE SMELL IS LITERALLY HARMING ME AND MY CHILDREN. THE ISSUE IS ONGOING AND THE SMELL HAS NOT LET UP. THE CAR DOES SPUTTER OUT WHEN ACCELERATING FROM TIME TO TIME..NO ANSWERS FROM FORD ON WHY THAT HAPPENS....COMPLETELY LOST AND FRUSTRATED!

Mileage: 31,680

ANYTIME I ACCELERATE TO HIGHWAY SPEEDS, A STRONG EXHAUST ODOR FILLS THE PASSENGER CABIN. I WAS TOLD IT WAS NOTHING TO WORRY ABOUT BUT NOW I SAW A NEWS ARTICLE THAT RAISED NEW CONCERNS AND SUGGESTED REPORTING THIS ISSUE IF PRESENT.

Mileage: 30,000

BEEN GETTING HEADACHES FOR THE PAST MONTH AS WELL AS DIZZINESS AND FEELINGS OF NAUSEA. YESTERDAY CAR HAD OVERWHELMING EXHAUST ODOR INSIDE OF CAR THAT MADE ME EXTREMELY ILL ALL DAY YESTERDAY... I DID CALL FORD AND THEY HAD IT TOWED TO A FORD DEALER WHO STATED THEY WILL CHANGE OUT CLIPS. WANT TO BE SURE TO REPORT AS IT APPEARS IT IS AN ONGOING PROBLEM WITH THIS VEHICLE TYPLE.. THE SMELL COULD BE SMELT AS SOON AS CAR WAS TURNED ON, AND WORSENED AS CAR WAS DRIVING DOWN ROAD. FASTER THE CAR WOULD MOVE THE WORSE IT GOT.

Mileage: 23,720

I REPORTED THIS EARLIER TODAY, BUT WANTED TO ADD TO HERE THAT I TALKED TO A REPRESENTATIVE TO FORD AND TOLD HIM THAT THE CAR WAS LEAKING EXHAUST INTO THE CAB OF THE CAR. HE ADVISED ME TO "DRIVE IT" TO ANOTHER DEALERSHIP ABOUT 20-30 MINUTES AWAY. I ASKED IF HE WAS WILLING TO PUT HIS CHILD IN THIS CAR AS THIS IS WHAT HE IS ADVISING ME TO DO. HE SAID HE WOULD NOT. PLEASE USE THIS INFORMATION AS YOU CAN AS FORD CUSTOMER SERVICE IS NOW PUTTING PEOPLE IN AND OUTSIDE OF THE CAR IN SERIOUS DANGER BY ADVISING THEM TO DRIVE VEHICLES THAT ARE OBVIOUSLY NOT ROAD WORTHY. DISGUSTING A COMPANY IS ALLOWED THIS... THANKS

Mileage: 23,721

THE INTERIOR OF THE CAR FILLS WITH EXHAUST SMELLS. IT IS OVERPOWERING AND HAS CAUSED NAUSEA AND HEADACHES IN MYSELF AS WELL AS MY TWO OLDER CHILDREN. I AM NOT SURE HOW IT IS AFFECTING MY 3 MONTH OLD. THE SMELL IS UNCOMFORTABLE AND THE ONLY WAY TO GET RID OF IT IS TO STOP THE CAR AND OPEN WINDOWS. IT HAPPENS WHEN VEHICLE IN MOTION AS WELL AS STATIONARY.

Mileage: 31,500

CAR HAS SMELLED AWFUL SINCE LEASING. BEING GASSED WITH CARBON MONOXIDE EVERY TIME I DRIVE IT. TOOK IN FOR RECALL TO VARSITY LINCOLN. THEY DID NOT ADDRESS IT. DROVE CAR TO FRANKENMUTH FOR THANKSGIVING DINNER 1 1/2 HOUR RIDE. SOMETHING POPPED AND THE MOST AWFUL GAS SMELL CAME OUT AND NEVER WENT AWAY EVERYBODY AROUND US COULD SMELL IT. DROPPED IT OFF AT TOM HOLZER FORD. THEY ADDRESSED THE RECALL AND SMELL BY PUTTING ADSHESIVE (TAPE) AND SEALANT (GLUE) CALLED AND TOLD IT IT WAS READY. THE SMELL WAS NOT GONE TOOK IT BACK 4 DAYS LATER. WAS TOLD THE TRANSFER CASE BLEW AND THEY WOULD NEED IT FOR A FEW DAYS TO FIX IT. PICK UP CAR STILL SMELLED AWFUL. WENT UP NORTH LAST WEEK. THREE HOUR RIDE. THE FIRST HOUR I HAD THE BACK WINDOWS OPEN AS ALWAYS CAUSE I KNOW I AM BEING POISONED. THE NEXT TWO HOURS WERE POURING RAIN COULD NO LONGER DRIVE WITH WINDOWS OPEN. STOPPED FOR GAS AND GROCERIES. GOT OUT OF EXPLORER AND WAS DIZZY, NAUSEATED AND MY HEART HURT COULDN'T THINK OF WHAT GROCERIES I NEEDED CLERK ASKED IF I WAS OK. TOLD HIM NOT SURE WHAT WAS WRONG WITH ME FIGURED IT OUT I WAS POISONED CARBON MONOXIDE

Mileage: 23,000

I BOUGHT THE 2016 FORD EXPLORER XLT LAST WEEK FROM A FORD DEALER, I DROVE IT HOME WHICH IS 35-40 MINUTES AWAY FROM THE FORD DEALERSHIP AND BOTH MY WIFE AND I HAD SEVERE HEADACHE. THERE WAS AN ODOR INSIDE THE CABIN WHICH WAS CAUSING THE HEADACHE/NAUSEA. WE COULDNT EXPLAIN WHY THE ODOR WAS THERE AND WHEN WE RESEARCHED ONLINE, WE WERE SHOCKED TO FIND THAT THE FORD EXPLORER HAD THE CARBON MONOXIDE LEAK ISSUE. WE ARE NOT ABLE TO DRIVE OUR CAR FOR MORE THAN 15-20 MINUTES WITHOUT GETTING A HEADACHE.

VERY STRONG EXHAUST FUMES ENTERING VEHICLE AT OR ABOVE 3500 RPM. IT HAPPENS EVERY TIME ACCELERATING TO HIGHWAY SPEED. ENTIRE CAB FILLS WITH FUMES IMMEDIATELY AND DOES NOT DISAPATE UNTIL ALL WINDOWS ARE ROLLED DOWN. EXPERIENCED HEADACHES, DIZZINESS AND NAUSEA. OWNER HAD TO TRADE VEHICLE (AT THEIR EXPENSE) AS DEFECT WAS CAUSING DAILY HEALTH PROBLEMS. FORD NEEDS TO BE FORCED TO NOTIFY CONSUMERS ABOUT THIS PROBLEM BEFORE VEHICLE IS PURCHASED. OWNER HAD 2015 FORD EXPLORER WITH SAME PROBLEM AND WON LEMON LAW CASE AGAINST FORD - LEMON LAW ARBITRATORS SMELLED WHAT THEY DESCRIBED AS EXHAUST FUMES DURING LEMON LAW HEARING TEST DRIVE. FORD REPAIR ATTEMPTS DO NOT WORK! NHTSA AND FORD NEED TO DETERMINE FIX OR RECALL VEHICLES. EXHAUST FUMES CONTAIN CARBON MONOXIDE AS WELL AS MANY OTHER TOXIC CHEMICALS. FORD ADMITS EXHAUST FUMES ENTERING VEHICLE BUT CLAIMS LOW VOLUME/SAFE. PLEASE CONSIDER THAT INFANTS AND YOUNG CHILDREN CANNOT BE EXPOSED TO SAME CARBON MONOXIDE LEVELS AS ADULTS WITHOUT VERY SERIOUS AND LIFE THREATENING HARM. ASK A DOCTOR, NOT FORD!!!

Mileage: 5,000

SMELLING EXHAUST ODORS IN THE OCCUPANT COMPARTMENT. CONCERNS ABOUT EXPOSURE TO CARBON MONOXIDE. SMELL IS WORSE WHEN CAR IS STATIONARY AND WHEN HEATER IS ON.

CAR SMELLS STRONGLY LIKE NATURAL GAS INSIDE CABIN WHEN DRIVING, AND WHEN SITTING STILL - EYES BURN, THROAT SORE, HEADACHE AFTER DRIVING IT FOR 5 MINS OR MORE.

Mileage: 20,000

EXHAUST FUMES ARE SOME HOW LEAKING THROUGH THE CABIN. FUMES ARE MOSTLY NOTICED WHEN GETTING ON THE FREEWAY OR HARD ACCELERATION.

Mileage: 45,000

HANKOOK VENTUS S1 NOBLE 2 TIRES THAT ARE ON THE EXPLORER ARE FAULTY CAUSING THE THREAD TO SHRED. THIS COULD HAVE CAUSED MY TIRES TO COME SORT WHILE DRIVING AND POSSIBLE COLLISION & INJURY. THERE WAS ONLY 12,995 MILES ON THEM. NO EXTREME DRIVING CONDITIONS ETC. I HAD TO REPLACE TODAY.

Mileage: 12,995

CARBON MONOXIDE ISSUE INTO THE CABIN OF THE VEHICLE

I BOUGHT THIS CAR IN AUGUST OF 2016 AND NOTICED WHEN ACCELERATING TO GET ON A HIGHWAY OR DOING ANY TYPE OF QUICK ACCELERATION THE VEHICLE PUT OFF AN AWFUL SMELL IN THE CAB AND THE SMELL IS SIMILAR TO ROTTEN EGGS. I'VE BROUGHT THE VEHICLE IN FOR ALL ITS REGULAR MAINTENANCE AT THE DEALERSHIP AND SPOKE WITH THE SERVICE MANAGER ABOUT THE ISSUE AND THE RESPONSE I GOT WAS WE HEARD THIS BEFORE BUT HAVE NO SOLUTION. NO SOLUTION?? I'M BREATHING IN GOD KNOWS WHAT AND I'M ALWAYS IN THE VEHICLE WITH MY FAMILY, FRIENDS AND BUSINESS ASSOCIATES AND THAT WAS THE RESPONSE I GET! I HAVE NO IDEA WHAT ITS POSSIBLE DOING TO MYSELF AND OTHERS BUT I'LL TELL YOU THIS IT CANNOT BE GOOD. I AM AT THE POINT WITH THIS VEHICLE THAT I DON'T WANT TO GET IN IT ANY LONGER AS I AM CONCERNED ABOUT MY HEALTH AND WHAT POSSIBLE DAMAGE ITS DOING TO ME AND OTHERS. I AM SO DISAPPOINTED IN THE FACT THEY HAVE NO SOLUTION AND I WILL NOT BE BUYING ANOTHER FORD PRODUCT EVER AGAIN.. THIS PROBLEM HAS BEEN GOING ON SINCE THE WEEK I PICKED IT UP AND HAS NOT STOPPED IN OVER A YEAR AND 2 MONTHS. IF THERE WAS A WAY TO GET RID OF IT TODAY I WOULD BUT UNFORTUNATELY I STILL HAVE A YEAR AND 8 MOTHS BEFORE I CAN TURN IT IN, WHICH I WILL THE FIRST DAY I CAN LEGALLY CAN.. FORD SHOULD TAKE THESE CARS BACK AND TERMINATE THE LOANS OR LEASES AND LET PEOPLE GO GET SOMETHING THAT'S SAFER FOR THEM TO BE IN. DON'T GIVE BACK THE MONEY AS MYSELF AND OTHERS HAVE USED THE VEHICLES UP TILL THIS POINT. TO BE FAIR FORD MOTOR COMPANY SHOULDN'T BE RESPONSIBLE TO PAYING PEOPLE BACK FOR A TIME THAT PEOPLE USED THE VEHICLE BUT THEY SHOULD TAKE THEM BACK. THEY ARE MAKING VEHICLES ( FORD EXPLORERS ) THAT ARE NOT SAFE FOR PEOPLES HEALTH. ONE VERY DISSATISFIED CUSTOMER. IN THE END THEY WILL GET THE CAR BACK AND I WILL MOVE ALONG TO ANOTHER BRAND!

I PASSED OUT WHILE DRIVING MY 2016 FORD EXPLORER DOWN THE FREEWAY. THE VEHICLE WENT OFF THE ROADWAY AND DOWN THE EMBANKMENT. THE VEHICLE WAS A TOTAL LOSS. THERE IS NOW A FORD RECALL ON THE VEHICLE, ISSUED TODAY, 10/26/2017 (FORD RECALL: 17N03) FOR CARBON MONOXIDE CONCERNS. FORD HAS KNOWN ABOUT THIS ISSUE FOR MONTHS AND NOT ISSUED A RECALL UNTIL MANY MONTHS LATER. AT THE TIME OF MY COLLISION, THE COUNTY I LIVE IN WAS IN A STATE OF EMERGENCY AND I WENT TO THE 1 OPEN HOSPITAL. DUE TO THE CIRCUMSTANCES AND NOT THINKING THAT CARBON MONOXIDE COULD HAVE CAUSED THE INCIDENT, I DID NOT GET BLOOD WORK DONE TO CONFIRM IF I HAD BEEN POISONED BY CARBON MONOXIDE.

Mileage: 30,000

BURNING HAIR SMELL IN CABIN OF VEHICLE. NOTICE IT DURING BREAK IN INFORMED SERVICE ADVISER OF SMELL WHEN I TOOK THE VEHICLE IN FOR THE FIRST SERVICE. TAKEN BACK SEVERAL TIMES OVER THE LAST TWO YEARS WITCH RESULTS IN THE ODOR BEING WORST NOW THAN FIRST NOTICED. FORD HAS REPLACED THE AIR VENT LOCATED BETWEEN THE HOOD AND THE WINDSHIELD. THEY HAVE REPLACED BODY PANELS AND SEALED OPENING IN THE REAR OF THE VEHICLE. THE LAST REPAIR WAS TO REPLACE THE ENTIRE EXHAUST SYSTEM. DURING A TRIP TO FLORIDA AFTER THE EXHAUST REPLACEMENT WE WERE ABOUT 100 MILES FROM HOME DRIVING 70+ MPH ON I-10. WHEN MY WIFE COMPLAINED OF HER HEART POUNDING, FEELING NAUSEOUS AND PASSED OUT FOR A MOMENT. I NOTICED THAT I HAD A HEADACHE ALSO AND I IMMEDIATELY ROLLED THE WINDOW DOWN. WITHIN A FEW MINUTES MY WIFE FELT BETTER SO I DID NOT CONTINUE TO THE NEAREST HOSPITAL AS SHE HAD ASKED. WE DROVE WITH THE WINDOWS OPEN FOR THE REST OF OUR 525 MILE TRIP AND DROVE HOME WITH THEM DOWN FOR ANOTHER 525 MILE. SINCE RETURNING I HAVE WRITTEN A SECOND LETTER TO FORD EXPLAINING OUR COMPLAINT. NEED TO HAVE THE PROBLEM RESOLVED. MY WIFE HAS HEART ISSUES, TAKES BLOOD THINNERS AND MAY HAVE BEEN MORE SUSCEPTIBLE TO THE CARBON-MONOXIDE THAN I. SHE IS SCARED TO DRIVE THE VEHICLE VERY MUCH AND WE CAN NOT AFFORD TO PURCHASE ANOTHER ONE BECAUSE WE COULD NOT SELL THIS ONE WITH IT'S PROBLEMS.

Mileage: 20,000

WE HAVE NOTICED A FOUL SMELL IN OUR FORD EX SINCE WE PURCHASED IT WITH NO EXPLANATION REGARDING THE CAUSE. I BELIEVE THAT IT IS RELATED TO THE CARBON MONOXIDE ISSUE WITH THIS VEHICLE. WHEN I CONTACTED FORD REGARDING THIS PROBLEM THEY REFUSED TO PROVIDE ANY ASSISTANCE OR ANY RESOLUTION REGARDING FIXING THE PROBLEM.

STRONG EMISSIONS SMELL THAT IS CAUSING DIZZINESS AND MAJOR HEADACHES WHEN WE DRIVE IT.

Mileage: 3,000

FUMES IN CABIN ON HIGHWAY AND CITY ! NEED TO ROW WINDOWS DOWN TO GET THE FUMES OUT! HAS BEEN HAPPENING SINCE NEW 10/30/2015

Mileage: 50

I AM DISCOVERING EVERY I DRIVE MY 2016 FORD EXPLORER I AM GETTING HEADACHES. MY WIFE DROVE AND SHE BEGIN TO HAVE TERRIBLE HEADACHES. WHEN MY CHILDREN RODE WITH ME THEY FELT NAUSEATED.

Mileage: 80,000

ALTHOUGH I HAVE NOT YET RECD. ANY LETTERS FROM FORD ON REPAIRING MY EXPLORER, MY SON OFTEN COMPLAINTS OF UNEASINESS AND NAUSEA WHEN SITTING IN THE BACK SEAT OF MY CAR. I DON'T PARTICULARLY NOTICE ANY SMELL BUT I AM NOW CONCERNED THAT THIS IS RELATED TO THE OTHER NEWS AROUND FUMES AND CO ENTERING THE CABIN. THIS HAPPENS SPECIALLY WHEN THE CAR IS RUNNING AND A/C IS ON WITH A/C WINDOWS CLOSED. I NOTICED THIS ONLY DURING OUR SUMMER BREAK THIS TIME WHEN MY SON SPENT A LOT OF TIME IN THE CAR AS OPPOSED TO SCHOOL NIGHTS.

EXHAUST SMELL ENTERS THE CABIN WHEN THE ENGINE IS ON. THIS GETS WORSE WHEN GETTING ON THE INTERSTATE, PASSING OTHER VEHICLES, OR GOING UP HILLS. THE ISSUE HAS BEEN GOING ON SINCE WE BOUGHT EXPLORER BRAND NEW IN SUMMER 2016. I HAVE HAD IT BACK TO THE DEALER FOR ROUTINE MAINTENANCE SINCE THEN AND EACH TIME I ASK THEM WHAT THE ISSUE IS AND IF THEY CAN LOOK INTO IT. THEIR RESPONSE HAS ALWAYS BEEN THAT NOTHING IS WRONG AND THIS IS NORMAL BEHAVIOR. I HAVE EVEN BEEN TOLD THAT THIS COULD BE THE TURBO CHARGER. I FREQUENTLY GET HEADACHES WHEN DRIVING, AND GET DIZZY ON LONGER TRIPS. I AM CONCERNED ABOUT CO ENTERING THE CABIN. I OFTEN OPEN THE HOOD WHEN IT IS PARKED IN THE GARAGE AFTER COMING HOME AND THE EXHAUST SMELL FILLS THE GARAGE.

Mileage: 80

STRONG FOUL ODOR IS COMING OUT OF THE EXHAUST. WE BOUGHT THIS VEHICLE BRAND NEW, THE DEALER HAVE TRIED MULTIPLE TIMES TO FIND THE CAUSE OF THE ISSUE AND TRY TO FIX IT, STILL NOT RESOLVED. DEALER TOLD US TO FILE A CLAIM TO FORD, WE DID, FORD STATED THAT THE CAR SHOULD BE REPAIRED BY THE DEALER AND THAT THERE ARE CONFIDENTIAL PROCESSES THAT NEEDS TO BE DONE BEFORE WE WOULD KNOW WHAT IS THE NEXT STEP. THE CLAIMS ASSOCIATE OF FORD STATED THAT SHE CANNOT TELL US THE PROCESS FOR ONLY FORD AND FORD DEALER EMPLOYEES ARE ALLOWED TO KNOW THE PROCESS. THE SAID ODOR IS VERY STRONG THAT IT GIVES US CHEST PAINS, HEADACHE AND NAUSEA. ONE OF MY KIDS DOES HAVE A SEVERE ALLERGY AND MY OTHER KID IS A SPECIAL NEED CHILD, WE WOULD NEED TO DRIVE THE CAR WITH WINDOWS DOWN IN ORDER FOR US TO USE THE CAR. THE DEALER IS DOING A BAND-AID OF DEODORIZING THE CAR FOR THEY ARE WAITING FOR THE FORD HOTLINE TELL THEM WHAT CAN BE DONE.

Mileage: 31,000

WHEN I FILL UP THE TANK THE MILES VARIES EVERY TIME. ALSO, THERE IS A SMELL IN THE CAR WHEN I DRIVE. I HAVE TO OPEN THE WINDOWS TO GET RID OF THE SMELL.

STRONG EXHAUST ODOR IN CABIN WHEN ACCELERATING HARD.

WHEN ACCELERATING WE GET A VERY STRONG EXHAUST SMELL IN THE PASSENGER CABIN.

Mileage: 1,000

EMISSION ODOR ENTERING CABIN DURING ACCELERATION

Mileage: 16,000

SMELL COMING FROM DASH VENTS ALL THE TIME. NOT SURE IF IT IS EXHAUST BUT EYES START BURNING AFTER ABOUT 15 MINUTES OF DRIVING. HIGHER RPM'S SEEM TO MAKE IT WORSE. WAS JUST INTO FORD DEALERSHIP AND HAS A SERVICE BULLETIN DONE BUT MADE NO DIFFERENCE. THEY ARE NOT SURE WHAT TO TRY NEXT.

TERRIBLE SMELL IN CABIN OF EXHAUST (BURNING) UPON ACCELERATION.

EXHAUST FUMES ENTERING PASSENGER COMPARTMENT. CAR HAS BEEN AT FORD FOR OVER 2 WEEKS, TSB HAS BEEN DONE PROBLEM HAS NOT BEEN FIXED.

Mileage: 20,000

WHEN ACCELERATING OR GOING UP INCLINE CAR STARTS TO SMELL LIKE CARBON MONOXIDE (LIKE THE HEATER IS ON). CIRCULATION IS WITHIN CAR. IN ORDER TO GET OUT MUST PUT ON OUTSIDE CIRCULATION AND ROLL DOWN WINDOWS.

Mileage: 16,000

WHILE ACCELERATING OR OVERTAKING I SMELL FUMES OR SMOKE IN THE CABIN. FIRST TIME I CALLED THE DEALER THEY TOLD ME THAT MY CABIN AIR FILTER MIGHT NEED TO CHANGE. THAT DIDN'T HELP. NEXT TIME IT OCCURRED THEY TOLD ME I SHOULD USE PRIMIERE GAS. THAT DIDN'T HELP. I HAVE A 2 WEEKS OLD BABY AND SCARED WHAT THESE FUMES WILL DO. I HOPE WE CAN FIX THIS BEFORE PEOPLE START PASSING OUT AND CRAS FROM THIS FUMES WHICH CAUSES A DIZZY SPELL. ADDED TO THAT, MY WING MIRROR ADJUSTS ITSELF EVEN WHILE DRIVING SOMETIMES. THIS VEHICLE IS STILL IN THE DEVELOPMENT STAGE AND VERY FAULTY. REALLY TIRED OF GOING TO "ARROW FORD" AS I GET NO RESOLUTION. THEY HAD MY VEHICLE FOR A TOTAL OF 2 MONTHS AND NONE OF MY CONCERNS ADDRESSED

Mileage: 8,350

EL DIA 12 DE AGOSTO LLEVE MI CARRO AL DEPARTMENT DE SERVICE EN CARMAX EN KILLEEN,TX POR EL PROBLEMA DE MONOXIDO DE CARBONO. AYER 19 DE AGOSTO ME ENTREGARON MI CARRO DESPUESDE UN MES Y UNA SEMANA PORQUE YA HABIAN COREJIDO EL PROBLEMA Y DESPUES DE RECOJER MI CARRO Y MANEJARLO HASTA MI CASA TENGO LOS MISMOS SINTOMAS QUE SENTIA CUANDO MI CARRO TENIA EL PROBLEMA DE MONOXIDO DE CARBONO QUE SON DOLOR DE CABEZA, PRESION EN EL AREA DE LA NARIZ, LA SENSACION DE CANSANCIO COMO SI TE FUERAS A DORMIR. ESTE PROBLEMA NO SOLO ESTA PASANDO CON MI CARRO SON MILES Y MILES DE CARRO NOSE QUE ESTA ESPERANDO ESTA COMPANIA PARA PONER ESTOS CARROS EN RECALL. ESTAN ESPERANDO QUE MUERAN PERSONAS O NINOS PARA PODER TOMAR ACCION CONTRA ESTE PROBLEMA QUE ESTA PONIENDO EN RIESGO LA VIDA DE MUCHAS PERSONAS. ESTE PROBLEMA NO SE CORRIJIO EN MI CARRO Y POR ESA MISMA RAZON VOY A LLEVAR MI CARRO AL DEPARTAMENTO DE SERVICIO DE NUEVO HOY 9/20/2017 Y SI TENGO QUE LLEVARLO DE NUEVO LO VOY HACER TODAS VECES QUE SEAN NECESARIAS POR L AVIDA DE MIS HIJOS Y LA MIA.

Mileage: 60

WENT TO THE DEALER COMPLAINED ABOUT FRONT END NOISE ALSO FUMES IN CABIN THEY FIXED THE STEERING RACK I ASKED THEM ABOUT THE FUMES THEY TOLD ME TO USE PREMIUM GAS. THIS WAS IN JULY 2017 WITH 11500 MILES NOW IN SEPT STILL 'LL ING WITH FUMES AND STEERING NOISE COMING BACK. DEALER IS KOPPEL THE ODOR CAME UP THE SAME MONTH I BOUGHT IT WITH 900 MILES ON IT LIKE ALL OF US I THOUGHT WE HAD TO BREAK IT IN

Mileage: 900

I PURCHASED MY NEW CAR DURING OCTOBER 2015 FROM DEALER IN VA. AFTER SOME TIME, DRIVING THE CAR NOTICED AN ODOR LIKE ROTTEN EGG COMES AND GOES. HOWEVER, I THOUGHT, IT COULD BE DUE TO THE NEW CAR. LATER TIME, I NOTICED EVERY TIME I DRIVE THE CAR, I FEEL TIRED, HAVING HEADACHES, LACK OF ENERGY, AND FALLING SLEEP. I CONSULTED WITH MY DOCTORS AND THEY REALLY DID NOT FIND ANYTHING. UNTIL RECENTLY, WATCHING CHANEL 4 NEWS AND THEY WERE REPORTING THE PROBLEM WITH EXPLORER EXHAUST SYSTEM AND POSSIBLE CARBON MONOXIDE LEAK INTO INTERIOR OF THE CAR. PLEASE ADVISE IF THIS ISSUE IS ACCURATE AND WHAT WE HAVE TO DO TO FIX IT. THANKS

I HAVE A 2016 FORD EXPLORER LIMITED EDITION UNDER MY DADS NAME AND MY WIFE IS THE PRIMARY DRIVER ON IT. AFTER GETTING OUR CAR I DROVE IT DAILY AS COMMUTER FOR 2 MONTHS AND SOMETIMES I SMELL SOMETHING BAD INSIDE LIKE BURNED TIRES BUT I JUST IGNORED IT BECAUSE I SAID MY CAR IS BNEW AND MAYBE ITS FROM OUTSIDE AND AFTER THAT MY WIFE START DRIVING IT BUT LAST DECEMBER 2016 WE WENT TO VEGAS AND I JANSSEN (HUSBAND) IS THE ONE DRIVING ON THE CAR AND SMELLED SOMETHING BURNED TIRES INSIDE THE CAR WHILE CRUISING ON IT, I CHECKED THE TIRES/BREAK OUTSIDE BUT I DONT SMELL IT FROM OUTSIDE, SO AFTER THAT WE WENT TO OUR DEALER AND CHECKED IT FOUND OUT THERES A CARBON MONOXIDE PRESENT INSIDE AND THEY FIXED IT BY COVERING THE HOLES OF THE CAR THAT MAY BE THE ENTRY OF SMOKE FROM OUTSIDE AND UPDATING THE SYSTEM AS PER SERVICE GUY TOLD ME "RENE" AND SAID EVERYTHING WORKS WELL NOW. AFTER FEW MONTHS IT WAS JUNE 2017 I SMELLED IT AGAIN AND CONCERNED ME MORE BECAUSE MY WIFE IS PREGNANT AND I KNOW CO2 IS REALLY BAD ON OUR HEALTH AND I KNOW THAT BECAUSE WE ARE BOTH NURSES AND WE SENT IT BACK TO THE DEALER AND MY SERVICE GUY "LUIS " TOLD ME THEY PUT SOME RUBBER IN THE REAR DOOR FOR THE PURPOSE OF SEALING THE DOOR THAT MAYBE THE SMOKE FROM THE EXHAUST IS THE ONE CAUSING IT AND TAKE NOTE " THE CAR STAYS 1 WEEK IN THE SERVICE DEPARTMENT". AND NOW SEPT 2017 THE SAME THING IS HAPPENING AND I CALLED MY DEALERSHIP, I SPOKE TO LUIS AND CASEY AND THEY TOLD ME THERE'S STILL WAITING FOR THE SERVICE MANAGER BECAUSE THEY ARE BUSSY, I TOLD THEM MY CONCERN THAT MY WIFE IS PREGNANT SHE'S ON 8 MONTHS NOW AND IT MAKES ME REALLY CONCERNED OF WHAT IS GOING ON WITH THE CAR BUT THEY JUST TOLD ME TO WAIT, AND MY WIFE DAILY CAR IS IT. SO INCASE SOMETHING HAPPEN WITH MY FAMILY THIS IS NOT REALLY SAFE FOR US, SO I REALLY NEED A BIG HELP FROM YOU NHTSA THAT WE CAN SOLVE THIS PROBLEM, I HEARD OTHERS TOO ESP POLICE. TY

Mileage: 20,000

RE: CASE NUMBER IS 1095836. I AGAIN EXPERIENCED CARBON MONOXIDE IN MY 2016 FORD EXPLORER CABIN. ONCE ON SEPTEMBER 3, 2017 ON A DOWNHILL PATH ON A RURAL ROD IN THE MOUNTAINS ABOVE SANTA FE, NM WITH THE AIR CONDITIONER ON, BUT NOT ON RECIRCULATE MODE AND AGAIN IN SANTA FE ON A CITY STREET ON SEPTEMBER 8, 2017 WITH THE AIR CONDITIONER ON. BOTH TIMES I WAS DRIVING AT 20 - 30 MPH. I HAVE A CARBON MONOXIDE DETECTOR INSTALLED IN THE THIRD ROW OF THE EXPLORER WHICH SET OFF AN ALARM. I IMMEDIATELY TURNED OFF THE A/C AND OPENED THE WINDOWS. THE ALARM TURNED ITSELF OFF ALMOST IMMEDIATELY. I DID NOT NOTICE ANY EXHAUST FUMES. THE FIRST TIME I WAS IN A LINE OF TRAFFIC WITH 3 - 4 CAR LENGTHS BETWEEN THE CAR THAT I WAS FOLLOWING. THE SECOND TIME THERE WAS NO TRAFFIC AHEAD OF ME ON THE CITY STREET.

Mileage: 15,588

CARBON DIOXIDE WARNING. DON'T FEEL SAFE DRIVING THE VEHICLE, WANT TO RETURN AND A DESERVE ALL FUNDS RETURNED. WHAT IS BEING SAID ON THE NATIONAL NEWS IS ABSURD AND IF FORD KNOW ABOUT THIS AND PUTTING MY LIFE AND MY FAMILY'S LIVES AT RISK.

Mileage: 15,000

WHEN DRIVING THE VEHICLE UPHILL OR ACCELERATING ONTO THE HIGHWAY OR FREEWAY THERE IS A STRONG EXHAUST ODOR IN THE CABIN OF THE VEHICLE COMING FROM THE VENTS. IT WAS DETECTED EARLIER THIS YEAR, HOWEVER WE DID SOME EXTRA DRIVING THROUGH THE SUMMER TO CONFIRM THE ISSUE. ONCE CONFIRMED, WE TOOK IT TO OUR FORD DEALER. THEY COULD NOT RECREATE THE ISSUE, BUT HAD AN IDEA AS HOW TO FIX THE ISSUE. TO FIX IT, THEY HAD TO GET APPROVAL FROM FORD CORPORATE TO DO THE FIX. FORD CORPORATE TOLD THEM THERE WAS NO ISSUE SINCE IT COULD NOT BE RECREATED, AND WE CAN PICK UP THE VEHICLE AT ANY TIME. THE VEHICLE WAS DROPPED OFF AT OUR DEALERSHIP ON AUGUST 31, 2017. WE WERE NOTIFIED TODAY (SEPT. 7, 2017) THAT THE VEHICLE HAS NO ISSUE; THAT THE PROBLEM IS NOT ON THE CIVILIAN EXPLORERS.

Mileage: 18,000

I HAVE A FUME SMELLING LIKE BOILED EGGS REALLY STRONG COMING INSIDE MY VEHICLE CAUSING ME TO BECOME NAUSEA WITH HEADACHE AND DIZZINESS

Mileage: 66,878

I BOUGHT A FORD EXPLORER 2016 FROM AUTOMAX IN KILLEEN, TX. I HAVE BEEN COMPLAINING THAT THERE IS ODER SMELL COMING OUT FROM THE AC VENT. WHEN I BRING MY CAR TO THE DEALER FOR SERVICE FOUND THE CARBON MONOXIDE PROBLEM. I CALLED THE FORD COMPANY AND THEY SAID THEY CAN'T DO NOTHING.

Mileage: 15,000

WE BOUGHT FORD EXPLORER 2016 FROM VISTA FORD WOODLAND HILL AND WE HAVE BEEN COMPLAINING THAT THERE IS ODER SMELL COMING OUT FROM THE AC VENT. AFTER REPEATED COMPLAIN THE SERVICE TEAM WASN'T ABLE TO FIND THE PROBLEM SO FORD COOPERATE REFEREED TO THE ANOTHER DEALER GALPIN FOR THE SECOND OPTION AND THEY FOUND OUT THERE WAS A GAS LICKAGE FROM THE AC VENT AND THEY TRIED TO FIX IT BUT THERE STILL SMELL COMING OUT FROM AC VENT. MY AND MY WIFE HAVE BEEN FACING CONSTANT MEDICAL ISSUE SUCH AS HEAD ACE, DIFFICULT TO SLEEP IN THE NIGHT, RUNNING NOISE IN / AFTER TRAVEL IN THE SUV AND SOME IT MAKES ME FALL SLEEP WHILE DRIVING. FEW TIMES I ALMOST CAUSE ACCIDENT WHILE ON THE FREEWAY.

EXHAUST FUMES COMING THRU AC VENTS UNDER ACCELERATION. HEAVY ODOR OF SULFUR IN CAB!

Mileage: 10,000

FOR THE PAST YEAR I HAVE SMELLED EXHAUST IN MY BRAND NEW VEHICLE. ABOUT 9 MONTHS AGO I HAD IT TESTED AT FORD DEALERSHIP SERVICE DEPT FOR POSSIBLE CARBON MONOXIDE BECAUSE THE EXHAUST SMELL WAS BAD, PARTICULARLY WHEN HITTING SPEEDS AROUND 70MPH. FORD LAUGHED AT AND SAID THERE IS NOTHING WRONG. THE SMELL CONTINUED, MYSELF AND MY DAUGHTER WOULD GET HEADACHES, SHORTNESS OF BREATH AND I WOULD FEEL NAUSEOUS AFTER DRIVING A LONG PERIOD OF TIME. EARLIER THIS WEEK I WAS SO DIZZY, I NEEDED TO PULL OVER TWICE JUST TO GAIN MY FOCUS. I PURCHASED A CARBON MONOXIDE TESTER. YES, THERE IS CARBON MONOXIDE. I AM A BIT FRUSTRATED SINCE THE ISSUE COULD HAVE BEEN FIXED PREVIOUSLY, RATHER THAN LAUGHED AT ME AND I ENDURED POOR HEALTH FOR SO LONG.

Mileage: 5,000

CARBON MONOXIDE LEAK COMING THROUGH BACK VENTS. I HAVE LITERALLY FELT FUZZINESS, NAUSEOUS, INTERMITTENT SEVERE HEADACHES, DIFFICULTY CHANGING LANES FROM CONFUSION, AND LOOPY WHILE DRIVING. CALLED MY FREEWAY FORD, AND THEY VERIFIED THAT MY CAR DID IN FACT HAVE EXHAUST COMING THROUGH BACK VENT. THEY FIXED UNDER TSB - TECHNICAL SERVICE BULLETIN, NOT AN OFFICIAL RECALL. I ASSUMED THAT I HAD SOMETHING SEVERELY WRONG WITH MY HEALTH UNTIL THE NEWS STORIES CAME OUT ABOUT THE POLICE OFFICERS PASSING OUT, AND HAVING SOME OF THE SAME SYMPTOMS. BINGO, IT WAS MY CAR! FORD SHOULD BE ASHAMED OF THEMSELVES FOR NOT PUTTING OUT AN OFFICIAL RECALL. THERE MOTTO IS TO GO FURTHER, BUT THEY ARE SIMPLY SITTING BACK WHILE THEY COMPROMISE THE SAFETY OF DRIVERS. I HAVE WRITTEN TO THE PRESIDENT AND GROUP VP & CEO OF GENERAL COUNSEL AT FORD MOTOR COMPANY. MY LETTER WAS SENT CERTIFIED MAIL ON 7/26/17; RECEIVED 7/31/17; STILL NO RESPONSE. I AM ATTACHING LETTER.

Mileage: 8,200

WHEN SPEEDING UP TO PASS OR ACCELERATING RAPIDLY YOU SMELL FUMES IN THE CAR WHICH MAKE YOU SICK AND LIGHT HEAD

Mileage: 6,000

FOUL, SULFUR LIKE SMELL IN THE CABIN WHILE USING A/C W/ CABIN AIR RE-CIRCULATION ON. TRAVELLING AT HIGHWAY SPEEDS..

Mileage: 30,500

THE VEHICLE PUTS OFF A STRONG ODOR THROUGH THE AIR SYSTEM WHEN ACCELERATING UPHILL OR DRIVING AT HIGHER RPMS. THE SMELL RESEMBLES A SULFUR TYPE SMELL IN THE CABIN.

Mileage: 42,000

I AM HAVING FUME LEAKAGE INTO THE CABIN OF MY VEHICLE. I TOOK MY VEHICLE IN TO DAHL FORD -LA CROSSE AND THEY HAD THE VEHICLE FOR OVER 2 WEEKS. WHEN I CALLED THE TECH PERSON TOLD ME THEY WERE WAITING FOR PARTS TO FIX MY VEHICLE AND THAT THERE WAS A LEAK INTO THE CABIN. AFTER ANOTHER WEEK WENT BY WITHOUT ANY WORD I CALLED AND THEY SAID NOTHING WAS WRONG WITH MY VEHICLE. I WENT INTO SEE THE DEPT MANAGER AND HE SAID THERE WAS NEVER ANYTHING WRONG WITH THE VEHICLE. WHEN I ASKED HIM WHO WAS LYING HIM OR THE TECH PERSON HE DID NOT REPLY. THEY SAID THEY HAD THE LOCAL FIRE DEPARTMENT TEST THE VEHICLE FOR CARBON MONOXIDE BUT THEY DID NOT LIST UNDER WHAT CONDITIONS IT WAS TESTED AT. I HAD MY OWN CARBON MONOXIDE TESTER IN THE VEHICLE AND IT WAS REGISTERING CARBON MONOXIDE. I LEFT VERY UPSET AS I HAVE BEEN SICK AFTER I DRIVE IN THE VEHICLE. THEY WON'T LET ME OUT OF MY LEASE EITHER AND WON'T DO ANYTHING TO FIX. I LEFT VERY UPSET. THE FUMES OCCUR WHEN SITTING IDLE AND AIR CONDITIONER ON AND WHEN MOVING, AIR CONDITIONER ON AND ACCELERATING. I SENT A LETTER TO FORD CORPORATE EXPLAINING THIS IN SEPTEMBER 2016 AND HAVE NOT HEARD A WORD BACK.

Mileage: 31,000

SUSPECT CARBON MONOXIDE FUMES INSIDE EXPLORER. PASSENGERS AND DRIVER HAVE HEADACHE, NAUSEA, DIZZINESS, SLEEPY, NOSE AND EYES BURN, CHEST HURTS. LONG TRIPS IT'S AWFUL HAVE TO STOP AND GET OUT FOR FRESH AIR BEFORE WE FALL ASLEEP. AM ALMOST AFRAID TO DRIVE THIS VEHICLE DUE TO THIS PROBLEM. FORD SAYS NO PROBLEM BUT THEY'RE DEFINITELY IS A PROBLEM WITH MY VEHICLE. I AM GOING TO ANOTHER DEALER TO SEE IF THEY FIND ANYTHING THAT THE OTHER DIDN'T. HOPE WE CAN GET SOMETHING DONE ABOUT THIS. BAD TO PAY THAT MUCH FOR A VEHICLE AND THEN HAVE THIS PROBLEM. THIS PROBLEM IS CONSTANT WHEN DRIVING THIS VEHICLE. THANKS. [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

UNDER ACCELERATION, THERE IS AN EXHAUST SMALL INSIDE THE VEHICLE, AND I'VE MEASURED CARBON MONOXIDE LEVELS UP TO 19 PPM.

Mileage: 16,000

STRONG EXHAUST SMELL ENTERING THE VEHICLE AT SPEEDS OF 60 MPH OR MORE ON THE HIGHWAY.

Mileage: 16,000

EXHAUST LEAKING INTO THE CABIN OF THE VEHICLE WHILE ACCELERATING ABOVE 3000 RPM.

EXHAUST LEAK CONTINUES EVEN AFTER DEALER REPAIR. I AM STILL EXPERIENCING FOUL ODORS IN THE CABIN OF MY EXPLORER, WHICH I BELIEVE ARE RELATED TO THE CURRENT EXHAUST ISSUE NOW UNDER INVESTIGATION. ODORS ARE ESPECIALLY STRONG WHEN VEHICLE IS REMOTE STARTED AND A/C IS RUNNING. ALSO NOTICE SAME BAD ODORS AROUND ENGINE AREA OF VEHICLE WHILE RUNNING OR AFTER TURNED OFF - EVEN UP TO 2 HOURS AFTER ENGINE HAS STOPPED. I HAVE BEEN DRIVING WITH A CO2 DETECTOR IN THE VEHICLE - AND TO DATE IT HAS NOT BEEN SET OFF - HOWEVER I EXPERIENCE A DRY THROAT AND HEADACHES AFTER DRIVING IN THE VEHICLE FOR SEVERAL HOURS. THE DEALER FIX HAS REDUCED THE SMELL OF BURNING HAIR/ELECTRICAL FIRE, BUT NOT TOTALLY DIMINISHED IT. BECAUSE OF THE LACK OF SPEEDY ACTION FROM THE NHSTA (THIS ISSUE HAS BEEN KNOWN FOR SEVERAL YEARS ACCORDING TO PRESS STORIES), I WILL BE SELLING THE VEHICLE FOR THIS REASON AND THIS REASON ALONE. MY FAMILY DOESN'T LIKE TO RIDE IN THE VEHICLE ANYMORE AND IF THE GOVERNMENT WON'T TAKE ACTION TO LOOK OUT FOR OUR SAFETY, I WILL SIMPLY BUY ANOTHER CAR. I'LL LOSE A LOT OF MONEY ON THE TRADE-IN, BUT YOU CANNOT PUT A PRICE ON THE HEALTH AND SAFETY OF YOUR FAMILY.

Mileage: 18,000

EXHAUST SMELL ENTERING VEHICLE UPON BRISK ACCELERATION.

Mileage: 25,000

EXHAUST FUMES ENTERING VEHICLE DURING ACCELERATION.

WHEN DRIVING THE CAR, UPON ACCELERATING, EVEN WITH THE CIRCULATING AIR ON, THE FUMES ARE VERY STRONG COMING INTO THE CABIN OF THE CAR. ALSO, WHEN FIRST STARTING THE CAR WITH THE A/C ON, THERE IS A VERY SOUR/STALE ODOR COMING FROM THE VENTS. WE MADE A 2 HOUR TRIP, AND AFTER BEING IN THE CAR THAT LONG, I HAD A BAD HEADACHE AND FELT NAUSEATED FROM THE FUMES. I AM THE MAIN DRIVER OF THE CAR AND IT IS MY SOLE SOURCE OF TRANSPORTATION. EVER SINCE WE PURCHASED THE CAR BACK IN JANUARY OF 2017, I STARTED GETTING BAD HEADACHES AND HAVE THEN ON A REGULAR BASIS. I'M STARTING TO THINK THEY ARE COMING FROM THIS CAR. IT HAS BEEN IN A FORD GARAGE NUMEROUS TIMES SINCE WE PURCHASED IT BUT THEY SAY EVERYTHING CHECKS OUT OK.

Mileage: 35,900

WHEN ACCELERATING TO MERGE ONTO THE HIGHWAY IT SMELLS AS IF EXHAUST FUMES ARE ENTERING THE CABIN. I DON'T BELIEVE THIS IS SAFE OR HEALTHY IF IN FACT I'M BREATHING EXHAUST FUMES. PLEASE REVIEW AND ADVISE. THANK YOU.

Mileage: 300

EXHAUST LEAK INSIDE THE CABIN WHEN I CELEBRATE

Mileage: 25,000

SINCE WE HAVE PURCHASED THE VEHICLE WE HAVE SMELLED A ROTTEN EGG/BURNT HAIR SMELL FROM THE VEHICLE. IT IS AT ITS MOST POTENT POINT WHEN ACCELERATING TO HIGHER RATES OF SPEED. IT KEEPS A FAIRLY CONSISTENT SMELL AT SPEEDS OF 65 MPH AND HIGHER AS WELL. THE SMELL ALWAYS SEEMS TO COME FROM THE AIR CONDITIONING VENTS. IS IT ALSO COINCIDENTAL THAT THE CABIN AIR FILTER ALREADY NEEDS TO BE REPLACED? THIS HAS MADE FOR DISORIENTING AND NAUSEATING TRIPS IN THE VEHICLE FOR ALL PASSENGERS. OUR CHILD HAS COMPLAINED AND HAS FELT ILL WHEN RIDING IN HIS CAR SEAT IN THE SECOND ROW. ON A RECENT 6500 MILE ROAD TRIP, I BECAME SEVERELY ILL AND HAD DIFFICULTY BREATHING WHILE RIDING IN THE TRUCK. I WAS NAUSEATED FOR SEVERAL HOURS AFTERWARDS AND HAD AN EXCRUCIATING HEADACHE. WE DISCUSSED THIS WITH THE LOCATION WE PURCHASED THE VEHICLE AND THEY STATED THERE IS NOTHING THEY CAN DO ABOUT IT. WE THEN TOOK IT TO ANOTHER LOCATION IN CABOT, ARKANSAS AND AGAIN; NOTHING CAN BE DONE ABOUT IT. WE WERE TOLD THAT FORD IS AWARE OF THE ISSUE AND IT HAS BEEN GOING ON FOR SEVERAL YEARS NOW. WHY WERE WE NOT WARNED OF THIS ISSUE? WE ARE PUTTING OUR HEALTH AND MY CHILD'S HEALTH ON THE LINE EVERY TIME WE DRIVE THE TRUCK BUT DUE TO OUR FINANCES, WE HAVE NO CHOICE BUT TO KEEP THE VEHICLE.

Mileage: 50,000

CARBON MONOXIDE LEAK. WHEN I ACCELERATE AS I GET INTO AN EXPRESSWAY RAMP, A STRONG ODOR COMES INTO THE CAR LIKE ROTTEN EGG. VERY CONCERNING, SPECIALLY SINCE I TOOK THE CAR TO A FORD DEALER TO GET IT FIXED AND IS STILL AN ISSUE.

Mileage: 16,000

WHEN ACCELERATING EXHAUST FUMES FILL THE CABIN

Mileage: 25

EXHAUST FUMES ENTERING THE CABIN WHILE HITTING RPM OF 3200. FUMES ENTER WHILE CARGO VENT IS ON. YOU WILL ALSO SMELL THE FUMES WORSE WITH WINDOWS DOWN. HIGHWAY SPEEDS AND UNDER ACCELRATION. BEEN TO 3 DEALERS AND HAVE ALSO CONTACTED FORD CORPORATE.

Mileage: 1,000

EXHAUST FUMES COMING INTO CABIN, CAUSING BURNING OF EYES AND NOSE, HEAD ACHES, AND NAUSEA.

Mileage: 13,200

SMELL OF ROTTEN EGGS UPON ACCELERATION

Mileage: 8,500

LOSS OF CONSCIOUSNESS WHILE DRIVING THE VEHICLE. I SAW A NEWS REPORT THAT NHTSA WAS LOOKING INTO THE ISSUE AND IT COULD BE RELATED. THE VEHICLE WAS IN MOTION WITH THE A/C ON AND WINDOWS UP WHILE DRIVING ON A CITY STREET.

Mileage: 25,000

BEGINNING IN FEBRUARY 2017, MY 2016 FORD EXPLORER BEGAN TO SMELL LIKE SULFUR OR MOLD WHENEVER I START THE CAR. I SUSPECTED IT WAS AN AC COIL ISSUE, BUT THERE WAS NO PROBLEMS WITH THIS. I WOULD LIKE TO SUBMIT MY COMPLAINT AS PART OF THE ONGOING EXHAUST INVESTIGATION INTO THE FORD EXPLORERS CARBON MONOXIDE ISSUE.

Mileage: 16,500

CARBON MONOXIDE AND GASOLINE SMELL IN CABIN

Mileage: 400

EXHAUST SMELL IN CABIN UPON HARD ACCELERATION OR HILL CLIMBING. PROBLEM OCCURS ANY TIME RPMS EXCEED 3000-3500 FOR MORE THAN A FEW SECONDS. WIDE OPEN THROTTLE IS NOT REQUIRED, JUST MODERATE ENGINE STRAIN IN NORMAL DRIVING CONDITIONS. EXHAUST SMELL SEEMS TO COME THROUGH A/C VENTS AND IS WORSE WITH SYSTEM ON RECIRCULATE, BUT IS DEFINITELY PRESENT WHEN SYSTEM IS SET TO FRESH AIR AS WELL. REAR A/C SYSTEM DOES NOT HAVE TO BE ON IN ORDER TO GET THE SMELL. EXHAUST SMELL IS BAD ENOUGH TO BURN YOUR THROAT IF NOT VENTED BY ROLLING DOWN WINDOWS QUICKLY. PERSONS IN BACK SEAT COMMONLY COMPLAIN OF HEADACHES WHEN RIDING IN THE VEHICLE. VEHICLE HAS BEEN TO THE DEALER A TOTAL OF 5 TIMES FOR REPAIRS. NONE HAVE CORRECTED THE ISSUE. TSBS 14-0130 HAS BEEN PERFORMED, MUFFLERS HAVE BEEN REPLACED, HVAC MODULE HAS BEEN UPDATED, BUT PROBLEM STILL PERSISTS AS BAD OR WORSE THAN EVER. VEHICLE WAS PURCHASED BRAND NEW. PROBLEM BEGAN AROUND 1,500 MILES. THERE HAVE BEEN NO AFTER-MARKET MODIFICATIONS TO THE VEHICLE.

Mileage: 1,500

I FELL ASLEEP FROM CARBON MONOXIDE POISONING AND I HIT THREE OTHER CARS CAUSING ME TO TOTAL MY VEHICLE. WEEKS BEFORE I HAD THE ACCIDENT I WAS EXPERIENCING DROWSINESS AND HEADACHES. I HAD THIS VEHICLE LESS THAN TWO MONTHS.

Mileage: 7,000

CARBON MONOXIDE INSIDE CAR, CAUSING SLEEPINESS OF SLEEP!

Mileage: 79,000

I BELIEVE C0 IS LEAKING INTO MY CAR AND WHILE DRIVING I HAVE BECOME DIZZY AND GET HEADACHES ON A REGULAR BASIS. I ALSO BECOME QUITE TIRED. I DRIVE FOR A LIVING AND DID NOT UNDERSTAND WHAT WAS HAPPENING. THIS USUALLY HAPPENS WHILE DRIVING ON THE HIGHWAY WITH MY WINDOWS CLOSED. I NEVER DRIVE WITH MY WINDOWS OPEN BUT NEED TO OPEN THEM TO GET RID OF THE DIZZY AND TIRED FEELING.

EXHAUST GAS SMELL IN CABIN WHEN ACCELERATING

WHILE ACCELERATING A WEIRD SMELL FILLS THE CABIN OF MY EXPLORER. OTHER PEOPLE SMELL IT AS WELL NOT JUST ME. SOMETIMES AFTER DRIVING FOR MORE THAN 30 MINUTES I GET A HEADACHE OR I AM DIZZY.

Mileage: 20,000

VEHICLE EMITS ODOR LIKE SULPHUR OR ROTTEN EGGS, POSSIBLY CARBON MONOXIDE, WHEN ACCELERATING RAPIDLY OR UNEXPECTDLY. IT ALWAYS HAPPENS WHEN ACCELERATING, PRESSING GAS TO MERGE ONTO HIGHWAYS OR TO PASS CARS ON HIGHWAYS. I TOOK MY EXPLORER TO DEALERSHIP PURCHASED FROM SEVERAL MONTHS AFTER PURCHASING, BUT WAS TOLD NOTHING WAS WRONG. NETWEEN FEB AND MAY 2016 IS WHEN I MADE APPOINTMENT AT DEALER FOR THEM TO TAKE A LOOK. THE PROBLEM STILL EXISTS TO THIS DAY. I ROLL THE WINDOW DOWN TO LET THE SMELL OUT WHEN IT HAPPENS.

Mileage: 1,000

EXHAUST FUMES ENTER THE INTERIOR OF THE VEHICLE UPON ACCELERATION. THE DEALER STATES THAT THERE IS NO PART TO RECTIFY THIS PROBLEM. I AM SUFFERING WITH CHRONIC HEADACHES. PLEASE HELP!! MY NEXT STEP IS TO INSTALL A CARBON MONOXIDE DETECTOR IN MY VEHICLE.

Mileage: 26,000

POSSIBLE CARBON MONOXIDE INFILTRATION. I WAS SITTING IN THE CAR WITH THE ENGINE RUNNING WAITING FOR MY WIFE WHILE SHE WAS SHOPPING. I SUDDENLY GOT A HEADACHE AND BECAME DIZZY. WENT HOME AND HEADACHE AND DIZZINESS WENT AWAY AFTER ABOUT 2 HOURS.

Mileage: 11,800

YES I AM HAVING HUGE COUGHING FITS AND LIGHTHEADEDNESS AND EXHAUST FUME SMELL ENTERING MY CABIN ON NEW 2016 FORD EXPLORER I PURCHASED. I AM EXPERINCING HEADACHES AS WELL AFTER DRIVING LONG TRIPS. BOTH ON STREET NORMAL AND HIGHWAY TRAVEL

Mileage: 33,000

FUMES AND ODOR IN CABIN FOLLOWING ACCELERATION; SICKENING SMELL; MUST ROLL DOWN WINDOWS

Mileage: 28,500

WE ARE EXPERIENCING AN ONGOING SMELL OF EXHAUST IN THE CABIN OF OUR 2016 FORD EXPLORER. THE SMELL IS NOTICEABLE IN DIFFERENT CONDITIONS, BUT TWO CONDITIONS SEEM TO ALWAYS BE IN PLACE - WHEN ACCELERATING AND WHEN THE RECIRCULATE OPTION IS ON.

ON ACCELERATION HAVE SMELL OF ROTTEN EGGS. HAVING HEADACHES ALSO. REPORTED TO DEALERSHIP BUT SAYING THERE ARE NO PROBLEMS WITH EXHAUST FUMES. I HAVE REPORTED TWICE BUT NO WORD UNTIL SEEING ON CBS ISSUES ON OTHER EXPLORERS. HAVE HAD THIS PROBLEM SINCE BOUGHT THE VEHICLE. THOUGHT AT FIRST IT WAS THE CATALYTIC CONVERTER.

Mileage: 100

EXHAUST SMELL INSIDE OF CAR AT MODERATE TO HEAVY ACCELERATION . FOR DEALER REPAIRED AT 23000 MILES PROBLEM HAS COME BACK AFTER 11 MONTHS AND 15000 MILES. FUMES CAUSE HEADACHES AND NAUSEA

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THERE WAS AN ABNORMAL HYDROGEN SULFIDE ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAYFORD FORD LOCATED AT 1330 301ST AVE NW ISANTI, MN 55040 763-689-5555), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: CAS12775863. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 26,000. ..UPDATED 08/22/17 *BF UPDATED 09/28/2017*JS *CN

Mileage: 26,000

THE CAR PRODUCES A ROTTEN EGG SULFUR SMELL IN THE PASSENGER CABIN WHILE ACCELERATING THE ENGINE UNDER MODERATE TO HEAVY LOAD. THE FUMES ARE DANGEROUS AND YOU HAVE TO OPEN ALL THE WINDOWS TO VENT THE SMELL FROM THE PASSENGER CABIN OR I BECOME DIZZY AND LIGHTHEADED FROM THE FUMES. THERE IS DEFINITELY AN EXHAUST LEAK THAT IS COMING INTO THE PASSENGER CABIN WHEN THE CAR ACCELERATES UNDER LOAD.

Mileage: 15,805

WHEN I ACCELERATE MY FORD EXPLORER THE EXHAUST FUMES ARE FILLING THE CABIN, WE ARE EXPERIENCING A ROTTEN EGG ODOR THAT BASICALLY MAKES YOU SICK. I HAVE TAKEN THE VEHICLE TO THE FORD DEALERSHIP 3 TIMES, THEY ATTEMPTED TO CORRECT THE PROBLEM BUT THEY WERE NOT SUCCESSFUL. WE CANNOT USE THE VEHICLE FOR LONG TRIPS LAST TIME WE TRY IT WAS VERY UNCOMFORTABLE, I GOT SICK WITH THE FUMES.

CONSISTENT ENGINE EXHAUST ODORS IN THE CABIN AFTER ACCELERATION.

Mileage: 25,000

THERE ARE EXHAUST FUMES COMING INTO THE CABIN OF THIS 2016 FORD EXPLORER. THE SMELL STINKS AND THE GASES HAVE MADE THE OCCUPANTS OF THE EXPLORER SICK. THE DEALERSHIP HAS ACKNOWLEDGED THE SMELL. IT HAS HAD AT LEAST NINE OPPORTUNITIES TO FIX THE PROBLEM, BUT IT HAS BEEN UNSUCCESSFUL. FORD IS AWARE OF THE PROBLEM. THE EXHAUST FUMES COME INTO THE CABIN AT VARIOUS TIMES. THE PROBLEM USUALLY OCCURS WHEN THE REAR A/C RE-CIRCULATION IS ON AND WHEN THERE IS HEAVY ACCELERATION OR GOING UPHILL. THERE HAVE NOT BEEN ANY ALTERATIONS TO THE EXPLORER EXCEPT FOR THE REPAIRS ATTEMPTED BY THE DEALERSHIP. IN MAY 2017, THE DEALERSHIP USED TSB 17-0044 TO TRY TO STOP THE FUMES FROM COMING INTO THE CABIN. AGAIN, IT WAS UNSUCCESSFUL. IT APPEARS THE FORD TOLD THE DEALERSHIP TO ALSO TRY TSB 14-0130. THAT REPAIR DID NOT WORK EITHER.

Mileage: 23

MY STOCK (UNALTERED) 2016 FORD EXPLORER SPORT WITH ECOBOOST ENGINE EMITS A ROTTEN EGG, SULFUR-LIKE ODOR INTO THE PASSENGER CABIN UPON FULL THROTTLE ACCELERATION. THIS CONDITION DOES NOT OCCUR DURING NORMAL (LESS THAN FULL THROTTLE ACCELERATION) DRIVING. THIS CONDITION OCCURS ONLY DURING FULL THROTTLE ACCELERATION AND IS REPLICABLE. THIS CONDITION HAS OCCURRED SINCE ORIGINAL PURCHASE IN 04/2016 AND CONTINUES TODAY.

Mileage: 15,000

EVERY TIME I STEP ON THE GAS TO ACCELERATE QUICKLY, THE INSIDE OF MY CAR STARTS TO SMELL LIKE SMOKE OR SOMETHING IS BURNING. I HAVE TO LOWER MY WINDOWS FOR ABOUT A MINUTE TO CLEAR THE AIR OUT. IT HAS BEEN GOING ON FOR MONTHS.

Mileage: 1,000

UNDER ACCELERATION, A VERY STRONG "ROTTEN EGG" ODOR ENTERS THE VEHICLE'S CABIN. THE ODOR IS SO FOUL THAT IT HAS AT TIMES CAUSED HEADACHE AND/OR A QUEASY FEELING. THIS HAPPENS CONTINUOUSLY ON AND OFF THE HIGHWAY, ONLY UNDER ACCELERATION.

Mileage: 100

PURCHASED 2016 FORD EXPLORER IN APRIL OF 2016. INITIALLY, SHORTLY AFTER THE PURCHASE, I CONTINUALLY NOTICED THE SMELL OF BURNING PLASTIC FROM THE ENGINE AREA AFTER A LOT OF CITY DRIVING. I ASSUMED IT WAS THE FACT THE VEHICLE WAS NEW AND WAS STILL BREAKING IN. SEVERAL MONTHS WENT BY AND I SIMPLY BECAME ACCUSTOMED TO IT. READ ONLINE ABOUT PLASTIC BAGS MAKING THAT SMELL SOMETIMES WHEN STUCK ON THE HOT EXHAUST PIPES AND THOUGHT IT COULD BE THAT. DIDN'T THINK ABOUT IT MUCH BECAUSE IT WAS NOT OVERBEARING IN THE CABIN. HOWEVER, AS OF SEVERAL WEEKS AGO, SMELL WAS GETTING WORSE SO I MENTIONED TO DEALER. THEY TOLD ME IT'S AN EXHAUST LEAK. IT'S TAKEN TWO WEEKS TO ORDER THE PARTS AND GET ME RESCHEDULED FOR SERVICE AND THE SMELL HAS BECOME MUCH WORSE SINCE THAT VISIT. WONDERING IF TECH LOOSENED EXHAUST SYSTEM. VERY HARD TO DRIVE WITH THE WINDOWS UP - NEEDS CONSTANT FLOW OF FRESH AIR. SMELLS MORE LIKE "TYPICAL" EXHAUST SMELL NOW - INSIDE AND OUTSIDE THE VEHICLE. I DRIVE 30-50 MILES IN THE CITY EACH DAY, SO IT'S A CONSTANT SMELL. CAN'T PARK IN THE GARAGE BECAUSE ODOR GETS INTO THE HOUSE. JUST LEARNING THAT IT'S AN EXHAUST LEAK HAS ME WORRIED BECAUSE I HAVE TOLERATED THIS FOR OVER A YEAR.

I HAVE BEEN TAKING THIS VEHICLE INTO THE DEALERSHIP MANY TIMES SINCE JULY 2016 FOR AN EXHAUST SMELL IN THE CABIN WHEN ACCELERATING AND AT HIGH SPEEDS AND CONSTANTLY FEEL DIZZY AND NAUSEOUS WHEN DRIVING THE VEHICLE. I HAVE TRIED MULTIPLE DEALERSHIPS TO FIX AND THEY HAVE TRIED ALL THE TSB'S THAT APPLY TO THE 2011-15'S, BUT SEEM TO NOT WORK ON THE 2016. THEY HAVE RESEALED THE VEHICLE AT LEAST 3 TIMES, REPLACED THE EXHAUST SYSTEM, AND OTHER PARTS, AND WHO KNOWS WHAT ELSE THEY'VE TRIED, BUT STILL WITH NO RESOLUTION. I'M TAKING IT BACK TO THE DEALERSHIP YET AGAIN TOMORROW, BUT REFUSE TO TAKE THIS VEHICLE BACK HOME UNTIL THE SMELL IS COMPLETELY GONE, WHICH SEEMS TO BE AN IMPOSSIBLE FEAT AT THIS POINT. I HAVE A CASE OPEN WITH FORD, BUT HAVE NOT NOT MADE ANY PROGRESS WITH THEM EITHER (OVER 6 WEEKS). PLEASE DO WHAT YOU CAN TO GET THEM TO MAKE A RECALL ASAP BEFORE I BECOME ONE OF THOSE SOCCER MOMS THAT PASSES OUT BEHIND THE WHEEL WITH HER KIDS AND DOGS IN THE CAR AND THEY MAKE A LIFETIME MOVIE ABOUT HOW MY HUSBAND CAN NO LONGER LIVE WITHOUT US :)

Mileage: 10,000

WHENEVER YOU ACCELERATE QUICKLY OR PUT THE ENGINE UNDER STRAIN (SUCH AS GOING UP A HILL) AND THE AIR CONDITIONING IS ON AND RECYCLE MODE IS ENGAGED YOU GET A STRONG EXHAUST ODOR INTO THE CABIN. THE VEHICLE HAS BEEN BACK TO THE DEALERSHIP TO FIX THIS PROBLEM BUT THE FIX HAS NOT WORKED.

Mileage: 500

THE SEAL AROUND MY WINDSHIELD FLAPS WHEN IT IS WARM OUTSIDE. IT CAUSES A HORRIBLY LOUD NOISE/VIBRATION.

Mileage: 35,000

EXHAUST FUMES ENTER CABIN THRU AIR VENTS WHEN THE CAR IS IN HEAVY ACCELERATION AND AIR IS ON RECIRCULATE.

ALONG WITH MANY OTHER EXPLORER OWNERS I AM HAVING AN ISSUE WITH SMELLS IN MY 2016 EXPLORER. WHEN ACCELERATING I GET THE OCCASIONAL ROTTEN EGG/SULFUR SMELL COMING FROM THE VENTS. I ALSO GET ON OCCASION A SMELL OF BURNT EXHAUST IN THE CAR WHEN IDLING OR PARKED FOR A SHORT PERIOD OF TIME. I ALSO GET A STRONG ANTIFREEZE SMELL AFTER DRIVING FOR A WHILE (NO VISIBLE LEAKS). THE DEALERSHIP HAD THE CAR FOR AN ENTIRE DAY AND (AS USUAL) COULD NOT DUPLICATE THE PROBLEMS. FORD NEEDS TO ADMIT THEY HAVE A PROBLEM THAT IS WIDESPREAD AND IT NEEDS TO BE FIGURED OUT NOW. THIS IS MY FIRST FORD SINCE 1993 AND I'M NOT VERY PLEASED WITH MY PURCHASE.

Mileage: 14,000

EXHAUST FUMES WHILE IN MOTION - EGG SMELL LIKE- BURNED HAIR - MOSTLY WHEN ACCELERATING I HAVE NOTICED SINCE W PURCHASED DEALER HAD ME CHANGE ALL OF THE FILLTERS GOING IN FOR A SECOND TRY ON APRIL 25TH

EXHAUST FUMES FILL THE CABIN WHEN ACCELERATING AND RPMS ARE ABOVE 3000. IT IS WORSE IN THE BACK OF THE VEHICLE. ONE FORD DEALERSHIP HAS ALREADY TOLD ME THEY CANT FIX THE PROBLEM AFTER MULTIPLE ATTEMPTS. FORD MOTOR COMPANY HAS NOW TOLD ME I NEED TO TAKE IT TO ANOTHER DEALERSHIP AND SEE IF THEY CAN FIX THE ISSUE. THE ISSUE FIRST APPEARED AFTER THE VEHICLE HAD ABOUT 13-15K MILES AND IS STILL AN ONGOING ISSUE AT 20K MILES.

Mileage: 13,000

THERE IS AN EXHAUST SMELL THAT COMES INTO THE VEHICLE SOMETIMES. I HAVE 2 CHILDREN AND DO NOT WANT THEM GETTING SICK FROM IT. IT STARTED WHEN I BOUGHT THE VEHICLE NEW. I EMAILED THE SALESMAN AND HE SAID ITS PROBABLY JUST THE MOTOR BECAUSE IT WAS A NEW VEHICLE AND ONCE I GOT MORE MILE ON IT THE SMELL WOULD FADE. IT DID GET BETTER BUT IT STILL DOES IT.

EXHAUST LEAKS WHICH CONTAINS CARBON MONOXIDE, LEAKING INTO THE CABIN OF FORD EXPLORERS, LIKELY THROUGH UNSEALED SEAMS IN THE REAR OF THE SUV.

STRONG EXHAUST FUME SMELL IN CABIN AFTER SHORT, RAPID, ACCELERATION OR WHEN THE CAR DRIVES UP AN INCLINE.

Mileage: 23,130

ON MONDAY, MARCH 13, 2017, WHILE IN MY SON'S DRIVEWAY (20225 WOODBINE, DETROIT, MI 48219);I STARTED THE IGNITION AND JUST AS THE ENGINE LEVELED OUT, THE REAR LIFT GATE GLASS "EXPLODED." NO FOREIGN OBJECTS WERE FOUND IN OR AROUND THE VEHICLE. BEING PARKED BETWEEN TWO HOMES, I FOUND IT ODD THAT SUCH AN EVENT WOULD OCCUR. I TOOK MY VEHICLE TO BILL BROWN FORD FOR REPAIR, AND ADVISE THEM OF THE SITUATION. ONCE I WAS HOME, I CONTACTED FORD MOTOR COMPANY, AND SPOKE WITH A PERSON NAMED "MAGGIE," WHO GAVE ME A REFERENCE NUMBER (CAS11880598) AND SAID THAT THE DEALERSHIP WOULD DO AN INVESTIGATION AS TO WHAT OCCURRED. ON MARCH 15, 2017, I PICKED UP MY VEHICLE. HOWEVER, PRIOR TO LEAVING I ADVISED MARY OF THE BODY SHOP THAT FORD ISSUED ME THE ABOVE REFERENCE NUMBER, AND THAT THEY (DEALERSHIP) WOULD DO AN INVESTIGATION AS TO WHAT HAPPEN. ON MONDAY, MARCH 20, 2017, BILL BROWN FORD STATED THAT THE FORD MOTOR COMPANY WOULD NOT REIMBURSE MY EXPENDITURE AND CONSIDERED THE MATTER CLOSED. I HAVE READ THAT THIS HAS HAPPEN BEFORE ON THE 2016 MODELS. I WOULD HATE FOR THIS TO HAPPEN ON ANY OTHER WINDOW ON MY VEHICLE WHILE IN OPERATION ON ANY PUBLIC ROADWAY. I WAS FORTUNATE IT HAPPEN IN A DRIVEWAY. PLEASE VIEW THIS MATTER AS A "SAFETY CONCERN."

Mileage: 12,150

RECENTLY WHILE TRAVELING ON THE HIGHWAY WE EXPERIENCED THE SMELL OF EXHAUST INSIDE THE VEHICLE. THE WINDOWS WERE CLOSED, AC WAS ON AND RECIRCULATING INSIDE THE VEHICLE. THERE WERE NO OTHER VEHICLES AROUND US WHEN WE SMELLED THE EXHAUST FUMES. ALSO, MY WIFE HAS COMPLAINED OF FEELING NAUSEOUS WHILE RIDING IN THIS VEHICLE. WE HAVE NOT TAKEN VEHICLE YET TO THE FORD DEALER BUT BASED ON WHAT WE HAVE READ ABOUT THE EXPLORER, THIS IS HAPPENING TO A LOT OF PEOPLE AND FORD IS UNABLE TO RECTIFY THE ISSUE.

Mileage: 6,250

I PURCHASED A NEW 2016 FORD EXPLORER SPORT. I HAVE HAD THE VEHICLE FOR ABOUT A YEAR NOW. WE HAVE HAD REPEATEDLY NOTICED A GAS / EXHAUST ODOR IN THE VEHICLE CABIN. IT'S SEEMS TO BE COMING FROM THE VENTS AND BECOMES STRONGER WHEN IN IDLE OR ON AN INCLINE. I HAVE TWICE TAKEN THE VEHICLE TO A FORD DEALERSHIP SERVICE CENTER AND BOTH TIMES HAD IT DISMISSED AND WAS TOLD THEY COULD NOT SMELL THE ODOR. THE FIRST TIME I LEFT THE VEHICLE WITH THEM FOR THE DAY AND THE SECOND TIME I DROVE OVER WHEN THE ODOR WAS CLEARLY PRESENT BUT RESULTS WERE THE SAME. HOWEVER GUESTS IN MY VEHICLE AND OTHER NON- FORD TECHNICIANS HAVE BEEN ABLE TO SMELL THE ODOR. I FEEL THIS IS A SAFETY CONCERN FOR THIS VEHICLE AND NEEDS TO BE ADDRESSED.

NOTICED A MONTH AFTER PURCHASE OF NEW CAR, CABIN FILLED UP WITH GAS SMELL ENTERING FREEWAY. SPOKE TO CAR SALESMAN.(HAD JUST FILLED CAR WITH GAS & W/CAPLESS SYSTEM I CONNECTED THE DOTS, THOUGHT THAT'S WHY IT HAPPENED & SPOKE TO SALESMAN. THEN NEXT TIME I HAD TO REV THE ENGINE TO ACCELERATE/PASS, IT HAPPENED WITH 1/4 TANK GAS. SENT A PS TO SALESMAN 11/29/16 THRU EMAIL. HE SAID IT TAKES THE CAR 3K-5K MI. TO BREAK IN. I JUST TRIED NOT TO GET ON FREEWAY, ONLY DROVE IT AROUND TOWN. WE USED MY HUBBY'S TRUCK FOR FREEWAY. THIS WEEKEND, WENT TO NEPHEW'S BB GAME ON 2 LANE 42 MILE RD. HAD TO PASS SLOW CAR IN FRONT OF ME--CAR HAD SUCH A GAS SMELL, I GOT A SORE THROAT FROM IT AND HAD TO ROLL DOWN WINDOWS TO BREATHE. I WAS SHOCKED IT HAPPENED AGAIN. LOOKED UP ON INTERNET WHAT I COULD FIND AND WAS HORRIFIED AT THE PGS. AND PGS. OF COMMENTS REGARDING THIS ISSUE AND CLASS ACTION LAWSUIT AS WELL FOR 2011-2015'S. I HAVE A NEW 2016 WITH 4200 MI. MY HEART ACHES FOR ALL THESE HUNDREDS OF FAMILIES WITH SM. KIDS WHILE CO AND CARCINOGENIC GASES ARE COMING THRU THE VENTS AND NO ONE IS DOING ANYTHING ABOUT IT. I SAVED FOR A LONG TIME TO BUY THIS VEHICLE. MY EX AND I HAVE BOUGHT 10 FORD'S. I'M DEVASTATED THAT THIS EXPENSIVE CAR (FOR ME) IS SLOWLY KILLING ME. LOOK AT THE CLASSACTION.ORG, TONS OF COMMENTS. LOOK AT CARPROBLEMSZOO.COM, TONS OF COMMENTS. THEY HAD SO MANY THEY NEEDED A PART 1 AND PART 2. IF YOU GO TO 2016 FORD OWNER COMMENTS, THEY ARE THERE TOO. I DOWNLOADED APPROX. 50 PAGES OF OWNERS' COMMENTS WITH THE SAME PROB. THE VAST MAJORITY HAD NO RESOLUTION. I'M SO SAD. SOMEBODY NEEDS TO TAKE CARE OF THESE PROBLEMS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL. SOMEONE IS DROPPING THE BALL. I GUY STARTED TO PASS OUT WHILE HE WAS DRIVING BUT MANAGED TO PULL OVER. SERVICE MGR. CALLED-- SCHEDULING MY CAR TOMORROW-6 PGS. OF TSB TO GO THRU. WE'LL SEE.

Mileage: 4,200

WHILE DRIVING AT 30 MPH ON A CITY STREET A CARBON MONOXIDE DETECTOR THAT I HAVE PLACED IN THE THIRD ROW SOUNDED. I INSTALLED THE DETECTOR AFTER LEARNING THAT FORD WAS HAVING PROBLEMS WITH THE EXPLORER. I OPENED MY WINDOWS, PARKED, AND CHECKED THE DETECTOR WHICH WAS WORKING. I RETURNED HOME AND CALLED THE FORD DEALER AND SCHEDULED AN APPOINTMENT FOR NEXT TUESDAY MORNING.

Mileage: 9,437

CARBON MONOXIDE LEAKING INTO THE CAR CABIN: THE CAR WAS BEING DRIVEN AT 75MPH ON A HIGHWAY, CLIMATE IN THE CAR 71 DEGREES, AND RECIRCULATING AIR WAS ON. CAR WAS DRIVEN FOR ABOUT 2-3 MINUTES BEFORE CARBON MONOXIDE DETECTOR STARTED SENSING CARBON MONOXIDE. DIGITAL CARBON MONOXIDE DETECTOR ALARM SOUNDED WHEN IT HIT 35PPM, THEN THE LEVELS CLIMBED ALL THE WAY TO 49 PPM. NO SMELL WAS PRESENT AT THE TIME OF THE TEST. NO CARS SURROUNDING THE VEHICLE. AT THIS TIME, WHEN LEVELS HIT 49PPM THE WINDOWS WERE ROLLED DOWN FOR FRESH AIR TO GAIN SAFETY FOR THE DRIVER. WE WERE ABLE TO DOCUMENT VIDEO AND IMAGES OF THIS EVENT. FORD FIELD SERVICE ENGINEER STATES TO HIS KNOWLEDGE THE 2016 EXPLORER HAS BEEN REDESIGNED AND THE CONCERN HAD ONLY BEEN DOCUMENTED ON THE EARLIER MODELS.

Mileage: 10,600

CARBON MONOXIDE: I HAVE BEEN SMELLING AN EXHAUST LIKE SMELL IN MY CAR SINCE I PURCHASED IT BRAND NEW. FOR AWHILE, I ASSUMED IT WAS NEW CAR CHEMICALS BURNING OFF FROM THE ENGINE ETC. HOWEVER, OVER TIME I STILL WAS PRESENTED WITH THIS ODOR. MY HUSBAND AND I BOUGHT A CARBON MONOXIDE DETECTOR TO SEE IF ANY DANGEROUS FUMES WERE PRESENTING INSIDE THE CAR. UPON MY QUICK 6-7 MINUTE DRIVE TO CHURCH THE CARBON MONOXIDE LEVELS READ 6PPM. WHEN DRIVEN LATER BY MY HUSBAND FOR ABOUT 15 MINUTES AT A SLIGHTLY FASTER SPEED, IT CLIMBED TO 12PPM! WE HAD THE AIR CONDITIONER ON AND THE RECIRCULATING AIR ON. WHEN WE HELD THE CARBON MONOXIDE DETECTOR UP TO THE AIR CONDITIONER, THE NUMBERS CLIMBED FASTER. I HAVE A PHOTO OF THE 6PPM, BUT MY HUSBAND DIDN'T HAVE HIS PHONE AND COULDN'T TAKE A PICTURE OF THE 12PPM AT THE TIME. HE WILL TRY TO GET A ONE SOON. THIS CAR IS THE PRIMARY VEHICLE FOR MY THREE AND ONE YEAR OLD CHILDREN. WE WILL NO LONGER BE USING THIS VEHICLE RISKING THEIR SAFETY.

Mileage: 10,550

EXHAUST/ODOR IN CABIN. AFTER VEHICLE IS WARM, NOT NECESSARILY AT HIGH RATE OF EXCELLERATION OR SPEED. CONCENTRATION IS HIGH ENOUGH FOR HEADACHE, WATERY EYES AND URGENCY TO SEEK FRESH AIR. ODOR IS VERY NOTICEABLE FROM THE EXTERIOR AS WELL DURING EPISODE.

Mileage: 9,171

WHEN ACCELERATING, MY CABIN FILLS UP WITH EXHAUST FUMES. IT DOESN'T DO IT AS BAD WHEN IT IS COLD OUTSIDE BUT WHEN IT IS HOT, IT IS REALLY BAD. IT HAS BEEN TO FORD SEVERAL TIMES AND THEY PERFORMED THE TECHNICAL BULLETINS ON THE CAR. IT DIDN'T HELP.

Mileage: 23,000

I ALREADY SUBMITTED ONE COMPLAINT TODAY ABOUT THE CABIN FILLING WITH EXHAUST FUMES WHILE ACCELERATING BUT THEN I WAS READING OTHER ISSUES PEOPLE WERE HAVING AND WANTED TO ENSURE YOU WERE AWARE OF MINE AS WELL. I HAD TO HAVE THE COOLING FANS REPLACED BECAUSE THEY WOULD COME TO A SCREECHING HALT WHEN YOU WOULD SHUT THE MOTOR OFF. I HAD TO HAVE THE INSIDE OF THE POWER LIFT GATE REPAINTED WHERE THE MOTOR AND SHOCK ARE LOCATED BECAUSE THE PAINT WAS CRACKING. THE CENTER CAPS ON THE WHEELS ARE FALLING IN SO THOSE ARE GOING TO BE REPLACED. IT IS NOW RUSTING ON THE BACK OF MY CAR BY THE REAR TAIL LIGHT. THE HOOD VIBRATES REALLY BAD WHEN GOING OVER 65 MPH. I HAVEN'T TAKEN IT IN FOR THAT YET BECAUSE I CAN'T GET IT TO DO IT ALL OF THE TIME. IT HAS TO BE WINDY FOR IT TO HAPPEN TO ME. THE FRONT DOOR BLACK TRIM PIECES ON THE OUTSIDE STARTED TO BUBBLE SO THOSE HAD TO BE REPLACED. THE ONLY SAFETY CONCERN IS THE HOOD VIBRATING. THE REST ARE JUST FYI'S AS THEY SEEM TO BE COMMON PROBLEMS. I BOUGHT THIS CAR BRAND NEW IN NOVEMBER 2015 AND IT HAS HAD PROBLEMS SINCE THE 1ST MONTH.

Mileage: 500

EXHAUST SMELL WHEN RUNNING THE REAR AIR CONDITIONING SYSTEM. SEEMS TO OCCUR WHEN AT HIGHER RATES OF SPEED, 60+ MPH WITH RPM 3K+. EXHAUST SMELL IS ISOLATED TO THE REAR AC SYSTEM WHEN RECYCLED AIR IS TURNED ON. THE LAST TEST WE DID WAS ON A HIGHWAY, GOING UPHILL.

Mileage: 5,692

WHILE DRIVING THE CAR ON THE FREEWAY AND UNDER ACELLERATION THERE IS A HORRIBLE EXHAUST SMELL THAT MAKES MY KIDS AND MYSELF NAUTIOUS. IT ALSO GIVES ME CONSTANT HEADACHES. I DIDN'T REALIZE WHAT WAS HAPPENING UNTIL MY HUSBAND GOT IN THE CAR FOR THE FIRST TIME AND NOTICED THE EXHAUST SMELL

Mileage: 26,500

I RECENTLY HAD A 2015 FORD EXPLORER AND EXPERIENCED THE ODOR EMITTING INTO THE CABIN ON ACCELERATION. AFTER NUMEROUS ATTEMPTS TO CORRECT THE ISSUE, WITH FORD, I WAS FORCED TO LET THE VEHICLE GO BACK TO THE BANK OUT OF FEAR THE ISSUE WAS MAKING ME SICK. AFTER LOOKING FOR A NEW VEHICLE, I REALIZED THAT THE FORD EXPLORER WAS THE BEST VEHICLE FOR MY NEEDS. I PURCHASED A 2016 EXPLORER SINCE IT WAS NOT INCLUDED IN THE COMPLAINTS OF THIS ISSUE. UNFORTUNATELY, I HAVE FOUND THAT 2016 FORD EXPLORERS SHOULD BE INCLUDED. I AM HAVING THE SAME ISSUE WITH THE HORRIBLE SMELL OF EXHAUST COMING INTO THE CABIN EVEN ON SMALL ACCELERATION. I FEEL THERE IS NO POINT IN TAKING IT INTO A FORD DEALER SINCE I'VE ALREADY BEEN DOWN THAT ROAD AND CAME TO NO REMEDY FOR THE PROBLEM. I DID WANT TO GET MY 2016 VEHICLE ON THIS LIST SO OTHERS WOULD BE AWARE THAT THE PROBLEM EXISTS IN 2016 EXPLORERS AS WELL.

Mileage: 16,000

COMPLAINT #1 -PAINT FACTORY PAINT FINISH ON VEHICLE IS VERY POOR. THIN PAINT AND PRIMER CLEARLY VISIBLE IN SEVERAL AREAS (SEE PICTURES ATTACHED). I BELIEVE THIS DOES NOT MEET SPECIFIED PAINT DENSITY REGULATIONS. COMPLAINT #2- EXHAUST LEAK UNDER HEAVIER ACCELERATION (3K RPM AND UP) A POTENT SMELL OF SULFER/ROTTEN EGGS IS PRESENT IN CABIN. THIS HAPPENS FREQUENTLY WHEN FAN/AC IS TURNED ON.

Mileage: 10,500

WHEN ECCELERATING IT OFTEN HAS THE SMELL OF FUMES THAT LINGER IN THE CABIN OF THE VEHICLE, SOMETIMES CAUSING ME TO FEEL SICK. NORMAL DRIVING IT'S FINE, JUST WHEN YOU NEED TO PICK UP SPEED IT PRODUCES THIS SMELL.

Mileage: 31,000

SINCE THE PURCHASE OF THE VEHICLE APPROXIMATELY 7 MONTHS AGO WE HAVE NOTICED FROM TIME TO TIME THE SMELL OF EXHAUST INSIDE THE CABIN UPON EXCELERATION. SINCE THE A/C WAS IN USE, I'M UNSURE IF IT'S COMING IN THRU THE VENTS OR SOMEWHERE FROM THE BACK OF THE VEHICLE THRU DRAFT FROM A LEAKING SEAL. NEVERTHELESS I AM CONCERNED FOR MY FAMILY AS THE VEHICLE IS PRIMARILY USED BY MY WIFE , MY 5 YEAR OLD SON, AND 6 MONTH OLD DAUGHTER. I DO KNOW AND ALSO HAVE MEDICAL RECORDS SHOWING THAT MY SON HAS HAD AN INCREASED SENSITIVITY WITH HIS PULMONARY SYSTEM AND HAS RECENTLY VISITED A PULMONARY SPECIALIST RESULTING IN THE DAILY USE OF AN INHALER. MY WIFE HAS ALSO BEEN EXPERIENCING FREQUENT MIGRAINES THAT SEEM TO HAVE NO NOTICEABLE TRIGGER EXCEPT POSSIBLY THE ODOR WHILE DRIVING. AS FAR AS MY DAUGHTER, SHE HAS HAD PROBLEMS FREQUENTLY WITH HER SINUSES INCLUDING CONGESTION. I WOULD LIKE TO SEE SOME TYPE OF AFFIRMATIVE ACTION SEEING AS HOW THIS PROBLEM COULD CAUSE SERIOUS HEALTH PROBLEMS AND POSSIBLE DEATH.

STRONG ODOR OF GAS/EXHAUST IN CAR DURING DRIVING AND AFTER START CONTINUES WHILE DRIVING. UPDATED 06/06/17*LJ *CN

Mileage: 6,540

EVERY TIME I ACCELERATE AND THE AIR CONDITIONER IS ON RECYCLED AIR, THERE IS A HEAVY ROTTEN EGG/SULFUR SMELL...LIKE EXHAUST. BELIEVE THAT THE EXHAUST (CARBON MONOXIDE) IS COMING INTO THE VEHICLE. I UNDERSTAND I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM. I PURCHASED THIS VEHICLE BRAND NEW IN MAY 2016, AND HAVE COMPLAINED TO THE DEALERSHIP, BUT THEY DON'T FIND A PROBLEM. IT HAS HAPPENED EVER SINCE I PURCHASED THE VEHICLE. I AM BEGINNING TO WONDER IF THIS IS CAUSING ME TO HAVE A HARD TIME BREATHING AT TIMES. HOPING THIS WILL FALL UNDER A RECALL SOON AND IT CAN GET FIXED.

SEVERAL TIMES WHEN DRIVING TWO OF MY CHILDREN AGES 2 AND 10 COMPLAINED OF A BAD SMELL COMING FROM THE THIRD ROW SEATING. THEY BOTH BECAME STRANGELY ILL, BUT ONLY MY 2YO BEGAN VOMITING. MY 10 TO COMPLAINED OF BEING LIGHT HEADED DURING SEVERAL LONG TRIPS. I NOTICED ON MANY OCCASIONS THAT DURING HIGH ACCELERATION ANYONE THAT SITS IN THE THIRD ROW COMPLAINS OF STOMACH ACHES AFTER A LENGTHY TIME IN THE VEHICLE. I CHALKED IT UP TO CAR SICKNESS, BUT REMEMBERED THIS ONLY BECAME RELEVANT WHEN LEASING THIS FORD. PLEASE HELP US. I HAVE THREE KIDS AND NO OTHER VEHICLE. THIS ALL STARTED THIS PAST SUMMER.

Mileage: 9,000

ABOVE 60 MPH, WHEN ACCELERATING TO PASS ANOTHER VEHICLE OR CLIMBING UP A GRADE, IF THE ENGINE DOWNSHIFTS TO A LOWER GEAR, A STRONG EXHAUST ODOR ENTERS THE CABIN. WHEN THE VEHICLE'S OPERATION RETURNS TO NORMAL, THE ODOR DISSIPATES WITHIN ABOUT 15 SECONDS. THE ENTIRE EVENT IS OVER WITHIN A MINUTE.

Mileage: 20,000

AS WITH OTHER FORD EXPLORER VEHICLES, THERE IS A STRONG SMELL WHILE ACCELERATING, LIKE BAD EXHAUST FUMES OR SOMETHING LIKE THAT.

VEHICLE HAS AN INTERMITTENT "SULFUR" EXHAUST SMELL IN THE CABIN. IT IS SO STRONG IT IS HARD TO BREATHE. SEEMS TO BE THE WORST WHEN THE VEHICLE IS PARKED OR AT SLOW MOVEMENT. WE HAVE HAD IT IN 2 DIFFERENT DEALERSHIPS & THE SECOND DEALERSHIP IS HELPING US WITH THE ISSUE. ITS BEEN THERE 2 MONTHS & EVERYTHING THEY HAVE TRIED HAS NOT WORKED, BUT THEY ARE STILL CURRENTLY WORKING ON THE ISSUE. VEHICLE HAS 13,500 MILES.

Mileage: 13,500

CARBON MONOXIDE SMELL IS PREVALENT IN THE CABIN ESPECIALLY WHILE AC UNIT IS CIRCULATING. SMELLS SOUR OR LIKE ROTTEN EGGS. I'VE OWNED THE CAR LESS THAN 6 MONTHS AND USE IT FOR BUSINESS TRAVEL, SPENDING MANY HOURS AT A TIME IN THE CAR. AFTER CONDUCTING RESEARCH I SEE THAT THIS IS A COMMON COMPLAINT AND PEOPLE HAVE LOST CONSCIOUSNESS. VERY SERIOUS ISSUE WHICH FORD HAS NOT ADDRESSED.

Mileage: 10,000

SMELL EXHAUST FUMES INSIDE CABIN OF VEHICLE. EXPOSURE TO CARBON MONOXIDE CONCERN. HAPPENS DURING FULL ACCELERATION AND DRIVING UPHILL AND WITH A/C UNIT ON.NOTICED UPON LEASE RECEPTION. FORD REPLACED EXHAUST SYSTEM BUT NOT HELPED, ACTUALLY NOW WORSE. ONGOING ISSUE UNRESOLVED.

Mileage: 100

EXHAUST FUMES (CARBON MONOXIDE) IS COMING INTO THE CABIN UNDER HEAVY ACCELERATION. IT DOESN'T MATTER WHETHER THE AC IS ON OR OFF. USUALLY HAPPENS WHEN MERGING ONTO THE FREEWAY. CAUSING HEALTH PROBLEMS, AND HAVE A NEWBORN.

Mileage: 20,000

WIFE WAS DRIVING VEHICLE IN STOP AND GO TRAFFIC AND NOTICED A BURNING SMELL TO THE POINT WHERE SHE ROLLED DOWN WINDOWS TO AIR THE VEHICLE OUT. TOOK TO LOCAL FORD STORE KISSEE IN CLAREMORE OK IMMEDIATELY. THEY COULD NOT PINPOINT THE ISSUE BUT TOLD US OF SIMILAR ISSUE WITH EXHAUST ON 2012-2014 AND 15 MODELS BUT THAT FORD HAD NOT MENTIONED ANYTHING ABOUT 2016. PLANNED TO TAKE VEHICLE BACK A WEEK LATER BUT IT DID NOT REOCCUR SO WE DECIDED IT MUST HAVE BEEN BECAUSE IT WAS NEW AND SOMETHING BURNED OFF LIKE AN OIL. SINCE THAT TIME I HAVE NOTICED MAYBE 1 OR 2 TIMES WHERE THERE WAS A SLIGHT SMELL BUT NOTHING ALARMING. THE EXPLORER WAS PURCHASED IN NOV 2016. AT THE TIME OF TAKING TO FORD STORE, AROUND 3K MILES. I AM WRITING NOW BECAUSE THIS APPEARS TO BE SIMILAR TO OTHERS MENTIONED IN A NEWS STORY.

Mileage: 2,500

THERE IS A HEAVY SMELL OF TRASH/ROTTEN EGGS THAT STARTED IN NOVEMBER 2016 IN MY 2016 EXPLORER WITH 35,XXX MILES ON IT. THE LOCAL DEALERSHIP TOLD ME I NEEDED TO PAY OUT OF POCKET ($140.00/HOUR) FOR THEM TO SEARCH FOR A "DEAD ANIMAL". EVEN THOUGH IT THERE WAS ABSOLUTELY NO SIGNS OF ANIMAL DROPPINGS OR CHEWING. THEY ASKED THAT I RETURN THE RENTAL CAR. MY EXPLORER WAS RETURNED TO ME WITH NO ODOR (CAR WAS NOT RUNNING FOR DAYS). THAT WOULD TELL YOU RIGHT THERE THAT IT ISN'T AN ANIMAL. WHY WOULD THE SMELL GO AWAY COMPLETELY IF THE DEAD ANIMAL WAS JUST IN THERE 24-HOURS BEFORE? THE MINUTE THE AIR CONDITIONING WAS TURNED ON THE ODOR WAS BACK. OVER THE WINTER THERE WAS ONLY AN ODOR WHEN USING THE AUTOMATIC START (DEFAULT TO TURN ON DEFROST). NOW THAT WE ARE HAVING WARMER WEATHER THE SMELL IS BACK IN FULL FORCE WITH THE AIR CONDITIONING. I HAVE AN APPOINTMENT AT ANOTHER DEALER FOR MARCH. IT IS NOW OUT OF THE MANUFACTURER WARRANTY (40,XXX MILES). SUCH A DISAPPOINTMENT. I SENT AN EMAIL TO FORD DIRECTLY WITH ABSOLUTELY NO RESPONSE IN NOVEMBER.

Mileage: 35,000

VEHICLE LEAKS EXHAUST FUMES IN TO THE CABIN DURING ACCELERATION.

Mileage: 300

BAD SMELL IN CABIN, AFTER WATCHING REPORT ON CBS NEWS WORRIED ABOUT EXHAUST LEAK. HAVE TAKEN IT TO FORD DEALERSHIP AND WE ARE UNABLE TO FIND OR RECREATE THE PROBLEM BUT COME BACK HOME AND THE SMELL/ORDER IS STILL IN CAR. WE NOTICE THE SMELL IN CLOSED AREAS AND AFTER WE PARK THE CAR ON CITY DRIVING. WOULD LIKE TO BE PART OF YOUR INVESTAGATION REGARDING THIS ISSUE

Mileage: 24,000

EXHAUST GAS SMELL INSIDE CABIN. PRIMARY DRIVER HAS BEEN EXPERIENCING HEADACHES. VEHICLE HAS 6,000 MILES ON IT. THIS IS A 2016 MODEL.

Mileage: 100

WE TOOK OUR 2016 EXPLORER LIMITED BACK TO THE SHOP FOR THE SECOND TIME AFTER SMELLING EXHAUST IN THE CABIN AGAIN WHILE IN OPERATION. DURING THE FIRST VISIT THE DEALER BEGAN DISCUSSING THE FORD REPAIR BULLETIN THAT CAME OUT 30 DAYS OR SO AGO THAT WAS TO FIX THE EXHAUST LEAK. HOWEVER, AFTER A COUPLE OF HOURS LATER WE RECEIVED A CALL THAT THE BULLETIN HE REFERENCED WAS SPECIFICALLY FOR 2011 THRU 2015". WE WERE TOLD THAT PER THE BULLETIN THE EXHAUST SYSTEM FROM THE ENGINE MANIFOLD TO THE TAIL PIPE GETS REPLACED, A FRESH AIR VENT NEAR THE REAR OF THE VEHICLE GETS "RE-ROUTED" AND THE BUMPER COMES OFF TO GAIN ACCESS TO SOME METAL SEAMS NEEDED TO BE FILLED. OUR SERVICE REPRESENTATIVE STATED HIS HANDS WERE TIED AND COULD NOT DO ANYTHING MORE THAN TAKE IT IN A CHECK IT OUT. THEY CALLED A FOUND THE EXHAUST OUTLETS WERE RECESSED TOO FAR INTO THE BUMPER AND RESET THEM TO THE ORIGINAL POSITION. WE PICKED IT UP MONDAY AND THEN DRIVING IT TUESDAY THIS WEEK A HORRIBLE SMELL CAME TOR THE CABIN AND TOOK MY BREATH AWAY. BLACK SMOKE WAS COMING OUT OF THE EXHAUST PIPE. WE TOOK IT BACK TO THE DEALER YESTERDAY.

Mileage: 16,850

WHILE DRIVING OUT OF THE SUBDIVISION THE CAR STALLED. THE WRENCH LIGHT CAME ON. WE PARKED IT AND TOOK ANOTHER CAR WE HAD AT THE TIME. WE WILL MAKE MENTION OF IT TOMORROW WHEN I CALL THE DEALER AND ADD IT THE SERVICE TICKET REGARDING THE EXHAUST PROBLEM.

Mileage: 16,650

WHEN ACCELERATING EXHAUST FUMES ENTER CABIN. THIS HAPPENS NO MATTER IF THE AC IS ON OR OFF AND NO MATTER IF THE VENT IS ON OR OFF. VEHICLE HAS BEEN TO FORD DEALERSHIP TWICE RESULTING IN THEM KEEPING IT 43 WORKING DAYS. THE VEHICLE HAS BEEN DOING THIS SINCE PURCHASED. WE PURCHASED THIS EXPLORER NEW HOWEVER IT HAD APPROXIMATELY 160 MILES ON IT. WE ORIGINALLY THOUGHT THE SMELL WAS JUST THE NEW WEARING OR THE ENGINE BREAKING IN, BUT AFTER A FEW THOUSAND MILES IT WAS EVIDENT SOMETHING IS NOT RIGHT. I KNOW ALL EXPLORERS DON'T HAVE THIS PROBLEM BECAUSE I PREVIOUSLY HAD A 2013 EXPLORER AS A COMPANY VEHICLE IDENTICAL TO THIS ONE AND IT NEVER HAD THIS PROBLEM. THE DEALERSHIP FINALLY TOLD ME TO COME GET THE VEHICLE BECAUSE THEY HAVE DONE EVERYTHING FORD TOLD THEM TO DO TO FIX IT. THEY SAID I WILL HAVE TO TAKE IT UP WITH FORD CUSTOMER SERVICE. I'M NOT SURE IF CARBON MONOXIDE IS ENTERING THE VEHICLE BUT YOU CAN STAND AT THE REAR OF THE VEHICLE WHILE IT IS RUNNING AND THE SMELL COMING FROM THE EXHAUST IS THE SAME SMELL THAT ENTERS THE VEHICLE WHEN ACCELERATING. THE SMELL IS VERY HARSH SMELLS LIKE BURNT HAIR OR SULFUR. ON LONG TRIPS MY WIFE HAS HAD SEVERE HEADACHES. THIS EXPLORER IS THE VEHICLE MY WIFE AND KIDS (AGES 14, 5, & 2) USE TO GET TO WORK AND SCHOOL; I NEED TO GET THIS VEHICLE REPAIRED OR REPLACED. PLEASE HELP!!

Mileage: 160

WHILE MY 2016 FORD EXPLORER IS RUNNING AND STOPPED/PARKED THE CABIN FILLS UP WITH EXHAUST. THIS ONLY OCCURS WHILE AC/HEATER FAN IS RUNNING AT THE SAME TIME. I TOOK IT TO A FORD DEALERSHIP AND THEY DID NOT FIND AN EXHAUST LEAK. I WOULD DISAGREE WITH THIS. I PLACED A CO2 DETECTOR IN THE CAR WHILE PARKED AND THE DETECTOR WENT OFF. I HAVE READ NUMEROUS COMPLAINTS ABOUT THE EXHAUST LEAKING INTO THE CABIN OF FORD EXPLORERS.

Mileage: 15,000

I JUST GOT BACK MY VEHICLE FROM THE DEALERSHIPS SERVICE CENTER AND ACCORDING TO THEIR FINDING THEIR WAS AN ISSUE WITH THE VEHICLES STARTER. I DROVE HOME PARKED THE CAR IN THE GARAGE THEN TURNED OFF THE IGNITION. THE VEHICLE WOULD TURN OFF, SO I PUSHED THE START BUTTON AGAIN BUT STILL DID NOT TURN OFF THEN SECONDS LATER I SMELL SMOKE. I IMMEDIATELY BACKED UP TO HAVE THE CAR OUTSIDE THE GARAGE . I HIT THE START BUTTON AGAIN TO TURN OFF AND THIS TIME THE ENGINE SHUT DOWN. HEAVY SMOKE WAS COMING OUT OF THE ENGINE COMPARTMENT SO I JUST STOOD AT A DISTANCE . 10-30 MINUTES LATER AS THE SMOKE SUBSIDED I DECIDED TO POP THE HOOD OPEN AND STILL THERE'S SMOKE FROM THE ENGINE COMPARTMENT. I HAVE A VIDEO BUT CANNOT ATTACH.

Mileage: 14,000

CAR HAS AN AWFUL SMELL WHEN USING THE CLIMATE CONTROL, DEALER SAID THERE WAS AN EXHAUST LEAK INTO THE TURBO, THEY REPLACED THE TURBO AND THE SMELL STILL PERSIST. CAR HAS BEEN AT DEALERSHIP FOR A MONTH NOW. SMELL IS STRONGEST WHEN DRIVING AND CLIMATE CONTROL IS ON. *TR

Mileage: 8,500

EXCELLERATION ON AN INCLINE, HILL OR PASSING OTHER VEHICLES, CAB FILLS WITH NAUSEOUS FUMES. SMELLS LIKE A BAD CAT CONVERTER. THE FUMES CAN BE OVERPOWERING. TOOK THE VEHICLE BACK TO LAKE HAVASU CITY BRADLEY FORD DEALERSHIP. CAR WAS RETURNED TO US WITH ASSURANCE THE PROBLEM HAD BEEN RESOLVED, IT HASN'T, THE PROBLEM CONTINUES. WE TRANSPORT OUR 3 GRANDCHILDREN 60 MILES IN THIS VEHICLE ON A HIGHWAY THAT HAS STEEP INCLINES AND NOW FEAR ENDANGERING THEIR HEALTH AS WELL AS OUR OWN, WE ARE SENIORS. WAS INFORMED THAT THE ENGINEERS AT FORD ARE WORKING ON THE PROBLEM, BUT THE TSB HAD BEEN PERFORMED THAT CUTS THE AC RECYCLE FEATURE OFF UPON ENGINE LOAD, BUT WE ARE STILL GETTING THAT SMELL. I CAN'T EXPRESS MORE CONCERN ABOUT HOW UNSAFE THIS CO PROBLEM IS. I CAN'T RISK THE HEALTH OF MY GRANDCHILDREN OR OURSELVES. FORD EITHER NEEDS TO REFUND MY MONEY OR OFFER A PERMANENT FIX TO THE PROBLEM. THESE ARE ROLLING GAS CHAMBERS. MAY TRY TO UNDO THE DEAL ON THIS CAR. THEY HAVE HAD TO DO THIS ON ANOTHER CUSTOMERS VEHICLE BECAUSE OF THIS PROBLEM

EXHAUST IS SEEPING INTO THE CABIN WITH THE AC RECIRC BUTTON ENGAGED. THIS IS THE SAME PROBLEM THAT IS OCCURRING TO THE 2015 AND PRIOR MODEL YEARS.

Mileage: 8,000

I HAVE OWNED A 2016 FORD EXPLORER XLT FOR APPROXIMATELY 10 MONTHS... DURING THIS TIME EVERY TIME I EXCELERATE THERE IS A VERY STRONG BURNING SMELL. OF COARSE BRINGING IT TO THE DEALER DID NOTHING. THEY TOLD ME MAY BE A STICKER ON ENGINE BURNING.... AFTER 10 MONTHS THE SMELL IS STILL AS STRONG AS THE FIRST WEEK.. I WAS EVEN ASKED BY A POLICE OFFICER WHO HAD PULLED ME OVER FOR A LISENCE PLATE COVER, THAT MY CAR SMELLED OF MARIJUANA! THIS ALL WHILE HAVING CHILDREN AND GRAND PARENTS IN THE CAR!

Mileage: 100

I SMELL EXHAUST WHEN PASSING SOMEONE ON OPEN ROAD, OR ENTERING A FREEWAY. I HAVE CALLED FORD MULTIPLE TIMES, AND HAVE AN OPEN CASE. THEY DO NOT RETURN MY CALLS, I HAVE TAKEN MY CAR TO THE DEALER TWICE WHERE THEY TELL ME ITS FIXED IT LASTS ABOUT A WEEK AND THE SMELL RETURNS. I RECENTLY HAD IT IN THE SHOP A SECOND TIME AND I SMELL THE EXHAUST AGAIN. I AM NOW CALLING THEM A THIRD TIME DUE TO THIS SMELL, BUT I AM GETTING NO WHERE. THIS CAN NOT BE SAFE FOR ME TO KEEP SMELLING THIS EXHAUST. THIS VEHICLE WAS PURCHASED BRAND NEW, IT WAS NOT A USED VEHICLE.

Mileage: 100

PURCHASED THE 2016 FORD EXPLORER AND NOTICED STRONG EXHAUST FUMES IN THE CABIN. CONCERNED ABOUT OUR HEALTH, WENT TO THE DEALERSHIP AND WAS TOLD THAT FORD WOULD NOT DO ANYTHING UNTIL THE VEHICLE HAD 3,000 MILES ON IT. RESEARCHED 'EXHAUST FUMES IN FORD EXPLORERS' AND DISCOVERED THAT 'FORD NAMED IN CLASS ACTION LAWSUIT OVER LEAK OF CARBON MONOXIDE IN PASSENGER COMPARTMENTS OF EXPLORER VEHICLES', ANGELA SANCHEZ-KNUTSON VS. FORD MOTOR COMPANY. THE LAWSUIT INCLUDES 2011-15 FORD EXPLORERS. THEN WENT TO THE MANAGEMENT WITH THIS INFORMATION, WAS TOLD THAT ONLY 'SOME' EXPLORERS WERE AFFECTED SO WE ASKED THEM TO REPLACE THE EXPLORER WITH ONE THAT 'DID NOT' HAVE THE EXHAUST FUMES PROBLEM. WAS TOLD IT WAS NOT POSSIBLE BECAUSE THE VEHICLE HAD BEEN TITLED. DEMANDED THAT THE VEHICLE BE REPAIRED BUT AFTER 6 ATTEMPTS OF WHICH 2 WERE WITH THE FIELD SERVICE ENGINEER, WE WERE TOLD THAT THERE IS "NO FIX". GOOD LUCK TO US. AFTER 6TH ATTEMPT, THE FUMES ARE WORSE THAN EVER.

WHEN ACCELERATING OVER 3500 RPM SMOKE GASES COME INSIDE THE CABIN IT STARTED WHEN I ACQUIRED THE VEHICLE AND HASN'T STOPPED EVER SINCE

Mileage: 200

ELECTRONIC THROTTLE RECALL (16B32)---WAS DRIVING ON THE 5 NORTH FREEWAY, AND HAD JUST MERGED ONTO THE 55 NORTH WHEN THE CAR LOST POWER. (I PUSHED THE GAS, BUT THE CAR COULD NO LONGER ACCELERATE)--ALL POWER WAS GONE. I WAS, THANKFULLY, ABLE TO MOVE OVER TO THE RIGHT SIDE OF THE FREEWAY. I CALLED AAA, AND WAS EVENTUALLY TOWED OUT OF THERE (TO FORD DEALERSHIP WHERE I ORIGINALLY PURCHASED THE 2016 FORD EXPLORER.) FORD DEALERSHIP TOLD ME THERE WAS "NEW" RECALL REGARDING MY VEHICLE (ELECTRONIC THROTTLE BODY REPAIR)---LEFT CAR ON SATURDAY. (SAID I COULD NOT GET A RENTAL SINCE IT WAS 2:58PM.) WENT TO GET A RENTAL CAR AT DEALERSHIP TODAY (MONDAY AFTER 2:30PM), BUT WAS TOLD THE CAR WAS READY TO GO HOME. I WAS INVOICED AT 3:14PM TODAY. PLEASE LOOK AT PAGE 1 --IT SAYS THAT WORK: "BEGAN:10-1-16 DONE:10-1-16", CAUSE: RECALL CORRECTION: REPROGRAM PCM"-----)*********TECHNICIAN TIME SPENT: 15:23 TO 15:43****** DID NOT REPLACE THE PART ( ELECTRONIC THROTTLE BODY REPAIR********THIS IS VERY DANGEROUS----PEOPLE CAN GET KILLED ON THE FREEWAY BY GETTING HIT BY OTHER CARS (IF THEIR CAR WERE TO SUDDENLY LOSE POWER IN THE PASSING LANE---------OR ON ANY LANE ON THE HIGHWAY FOR THAT MATTER). DEALERSHIP KNOWS ABOUT THE RECALL AND THEY STILL DID NOT REPLACE THE ELECTRONIC THROTTLE.

Mileage: 6,287

( I AM EXPERIENCING WITH MY 2016 FORD) I BEGAN HAVING TROUBLE WITH EXHAUST LEAK IN AIR CONDITION HOWEVER DEALER WAS NOT ABLE TO REPAIR DUE TO FORD HAS NOT ISSUED ANY MANUALS HOW TO FIX THIS PARTICULAR PROBLEM AND DEALER ADVISED THERE IS NOTHING THEY CAN DO. THIS PROBLEM CREATES A SERIOUS SAFETY HAZARD.

WHEN ACCELERATING BEYOND 3000 RPM, EXHAUST GASES ARE ALLOWED INTO VEHICLE CABIN. NO FIX FROM FORD AS OF YET.

Mileage: 25,000

I HAVE A 2016 FORD EXPLORER ,WHEN I EXCEED 3000 RPM THERE WILL BE STRONG EXHAUST SMELL COMING THROUGH THE A/C VENTILATION SYSTEM,I WENT TO THE DEALERSHIP THREE TIMES THEY DIDN'T FIX IT,I HAVE FOUR KIDS AGES 5 MONTHS TO 12 YEARS.

Mileage: 1,500

FUMES ENTERING THE PASSENGER COMPARTMENT. DURING ACCELERATION AND ENGINE RPMS ABOVE 3K. DOCUMENTED AT THE FORD DEALER TRYING TO FIX THE PROBLEM. THIS IS AN EVERY DAY OCCURRENCE.

Mileage: 10,000

I HAVE TO MAJOR COMPLAINTS WITH THE FORD EXPLORER 2016. THE TRUCK WAS PURCHASED BRAND NEW. THE FIRST OCCURRED WHEN I WAS ON MY WAY TO WORK ABOUT 7:30AM. I WAS DRIVING ABOUT 60 MILES PER ON HOUR ON A CITY STREET AND ALL OF A SUDDEN A WRENCH SYMBOL SHOWS AND THE CAR WILL NOT ACCELERATE ANYMORE. I HAD NEVER SEEN THIS SYMBOL BEFORE SO I WASN'T SURE WHAT WAS GOING ON AND COULD NOT FIND IT IN THE MANUAL. BEFORE THIS I ONLY COULD GO ABOUT 5 MILES PER HOUR MAX SPEED. WHEN I GOOGLED THE WRENCH MANY OTHERS HAD THE SAME ISSUE. I AM SURE FORD IS AWARE OF THIS AND SHOULD HAD SAID SOMETHING ABOUT THIS BEFORE WE PURCHASED IT. I HAD TO END UP LEAVING THE EXPLORER UP AT FORD FOR 2 AND A HALF WEEKS. WHEN I GOOGLED THE ISSUE IT SAID THESE EXPLORERS HAVE A FAULTY THROTTLE BODY THAT HAS TO BE REPLACED AND MY VEHICLE WAS NO DIFFERENT. ME AND MY WIFE SHOULDN'T HAVE TO MAKE MONTHLY PAYMENTS ON A BRAND NEW VEHICLE THAT HAS A KNOWN ISSUE. SECONDLY, ONCE WE HIT ABOUT 8,000 MILES THE HOOD MAKES A LOUD BUZZING/HUMMING SOUND ONCE YOU HIT ABOUT 60 MILES PER HOUR THAT DOES NOT STOP!!! MANY OTHER PEOPLE WITH THIS VEHICLE HAVE THE SAME PROBLEM ONCE I GOOGLED THIS! THIS IS ABSOLUTELY RIDICULOUS. THIS VEHICLE SHOULD BE RECALLED AND NOT SOLD! OUR ENTIRE TRIP THIS VEHICLE MADE THE SOUND NONSTOP. A PERSON SHOULD NOT HAVE TO HEAR THIS THE ENTIRE TIME ON A BRAND NEW VEHICLE THAT YOU MAKE MONTHLY PAYMENTS ON. SOMETHING SHOULD BE DONE ABOUT THIS. SINCE FORD DOES NOT WANT TO VOLUNTARILY ISSUE A RECALL LIKE THEY SHOULD, AN INVOLUNTARY RECALL SHOULD BE ISSUED. WHEN I GOOGLED THIS, IT IS SAID THAT THE SOUND COMES FROM THE THIN PART OF THE HOOD IN THE CENTER THAT IS BETWEEN TWO THICKER PIECES THAT CAUSES IT TO VIBRATE. HORRIBLE DESIGN AND SHOULD HAVE BEEN TESTED BETTER.

Mileage: 8,000

SHORTLY AFTER PURCHASING A NEW 2016 FORD EXPLORER WE BEGAN TO SMELL EXHAUST FUMES ON MY, MY WIFE AND YEAR AND A HALF OLD DAUGHTERS CLOTHING AFTER HAVING BEEN IN THE CABIN WITH THE REAR A/C TURNED ON. UNSURE OF WHERE THE SMELL WAS COMING FROM, WE EZLIMINATED THE POSSIBILITY OF THE ODOR BEING CAUSED FROM LOADING THE BABY IN WHILE HAVING THE VEHICLE RUNNING BY NOT STARTING THE VEHICLE UNTIL WE WERE ALL IN. AFTER A FEW SHORT MINUTES OF DRIVING WE WOULD HAVE THE SAME EXHAUST SMELL ON ALL OF OUR CLOTHING. IN ADDITION THERE WERE PLUMES OF BLACK SMOKE COMING OUT OF THE EXHAUST EVERY TIME I ACCELERATED FROM A STOP. ALTHOUGH THE TWO ITEMS MAY NOT BE LINKED, THE FACT WE ARE EXPERIENCING THIS AT LESS THAN 5K MILES IS MORE THAN UNSETTLING, NOT TO MENTION A POSSIBLE EXPOSURE TO CARBON MONOXIDE. I FEAR FOR THE HEALTH OF MY FAMILY AND ANY OTHER FAMILIES WHERE THIS SITUATION IS OCCURRING. FORD IS CLUELESS, AND CURRENTLY IS OFFERING NO MEANS OF TESTING THE CABIN FOR EXHAUST EMISSIONS. OUR DEALERSHIP HAS HAD THE VEHICLE FOR A WEEK AND HAVE OFFERED NOTHING MORE THAN A SHOT IN THE DARK FIX TO THE ISSUE, WITH NO DIRECTION OR PROMISE OF A FIX.

I HAVE A 2015 FORD EXPLORER THAT I BOUGHT NEW. I HAVE HAD IT IN THE SHOP THREE TIMES NOW, FOR EXHAUST FUMES IN THE CABIN. I JUST RECENTLY PICKED IT UP THURSDAY. THEY REPLACED THE EXHAUST MUFFLERS WITH TURN DOWN EXHAUST. WE ASK THE SERVICE MANAGER IF HE DROVE IT. TO SEE IF THAT FIXED THE PROBLEM. HE SAID NO, BUT HE HAD ALL THE CONFIDENCE THAT THIS WILL WORK. WELL GUESS WHAT, IT DIDN'T! NOW I HAVE ANOTHER CALL INTO THE SERVICE DEPARTMENT. I HAVE A VACATION TRIP PLANNED WITH MY GRANDKIDS COMING UP. THIS IS SO ANNOYING TO PAY SO MUCH FOR A CAR THAT STAYS IN THE SHOP MORE THAN ON THE ROAD. I LOVE MY EXPLORER, BUT I CAN'T KEEP DEALING WITH THIS PROBLEM. PLUS NOT HAVING A CAR TO DRIVE, BUT STILL MAKING THE PAYMENTS. THIS IS A FORD PROBLEM THAT SHOULD BE FIXED, PLUS GIVE THE CUSTOMER ANOTHER CAR TO DRIVE.

Mileage: 15,000

HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT

WITH ONLY 3.9 K MILES THE VEHICLE STOPPED ACCELERATION AND TURNED OFF. I WAS ABLE TO TURN THE CAR ON, HOWEVER, THE VEHICLE WOULD ONLY MOVE AT IDLE SPEED WHILE IN DRIVE. FORTUNATELY I HAD ENOUGH TO IDLE MY WAY TO THE SIDE OF THE ROAD. THE PART THAT WENT OUT WAS THE THROTTLE BODY. ALTHOUGH THE MANUFACTURER REPLACED THE PART ON THE VEHICLE, I FEEL THAT THEY HAVE BEEN VERY IRRESPONSIBLE IN NOT RECALLING THIS PART AND ADVISING BUYERS THAT THE CAR HAS A "FAULTY" THROTTLE BODY. EVERYONE AT FORD THAT I HAVE SPOKE TO ALMOST IMMEDIATELY KNEW WHAT THE ISSUE LEADING ME TO BELIEVE THAT I AM NOT THE ONLY PERSON THAT HAS HAD THIS ISSUE. THIS ISSUE COULD HAVE CAUSED A SEVERE ACCIDENT IF THE CAR WOULD HAVE SHUT OFF OR DE-CCELERATED WHILE DRIVING AT A HIGH RATE OF SPEED.

Mileage: 3,921

I WAS DRIVING CLOSE TO MY HOUSE AND ALMOST CAUSED A BIG ACCIDENT WHILE I HAD MY CHILDREN ON BOARD. THE CAR STOPPED COMPLETELY ( SUDDENLY STOPPED) AND LOST POWER, I WAS LUCKY THAT NOT ACCIDENT OCCURRED ( CAN U IMAGINE IF I WAS IN THE MIAMI EXPRESSWAY AND THAT HAPPENED). I'M ATTACHING A PIC SHOWING THE CHECK ENGINE, WRENCH LIGHT THAT CAME ON WHILE I WAS DRIVING. I DID SOME RESEARCH ONLINE AND FOUND OUT THAT MANY AMERICANS ARE HAVING THE SAME ISSUES, IT IS A DEFECTIVE THROTTLE BODY THAT CAUSES THE VEHICLE TO SLOW DOWN AND SHUTDOWN AT ANY TIME. FORD IS ALREADY AWARE OF THE PROBLEM AND YOU GUYS MORE LIKELY ARE AWARE TOO. WHAT ARE YOU GUYS WAITING TO ISSUE A RECALL?? WAITING FOR SOMEONE TO DIE?

Mileage: 4,538

ON MY 2016 EXPLORER LIMITED 3.5 N/A V6 - UNDER HARD (GETTING ON FWY) OR EXTENDED ACCELERATION (UPHILL CLIMB) EXHAUST FUMES CAN BE NOTICED BY THE PASSENGERS IN THE VEHICLE. I KNOW THERE IS AN OPEN INVESTIGATION ON THE 11-15 YEARS BUT THE 16 SHOULD BE INCLUDED AS WELL. THIS HAS BEEN THE CASE FROM NEW TO CURRENT 11K MILES. THIS HAPPENED ON MY PREVIOUS 2013 MODEL AS WELL.

Mileage: 1,000

EXHAUST OR BURNING SMELL INSIDE INTERIOR CABIN WHEN ACCELERATING.

Mileage: 1,665

THE 2016 MODEL ALSO HAS THE ODOR FROM THE VENTILATION WHICH IS INVESTIGATED NOW. THE ODOR OCCURS DURING DRIVING AT REGULAR METHODS AFTER THE ENGINE CAN HEAT UP FOR A FEW MILES. THIS "NEW CAR" SMELL WAS CALLED REGULAR HEATING OF NEW PARTS BY THE SALESMAN BUT NOW IT HAS BEEN 3000 MILES AND HE ODOR IS STILL HAPPENING. I JUST WANT THE 2016 TO BE CHECKED OUT FOR EMISSION TROUBLES TO MAINTAIN A SAFE RIDE FOR FAMILY MEMBERS.

Mileage: 5

MY VEHICLE EMITS EXHAUST IN THE CABIN WHILE DRIVING. UPON ACCELERATION AND DECELERATION, THE EXHAUST SMELL IS SO POTENT, ME AND MY PASSENGERS HAVE TO ROLL DOWN THE WINDOWS. I RETURNED THE VEHICLE THE DAY AFTER PURCHASING TO THE FORD DEALERSHIP FOR REPAIRS AND HAVE RETURNED IT FOR REPAIRS MANY TIMES SINCE. THEY HAVE SEALED ALL OPENINGS UNDER THE VEHICLE, REPLACED THE EXHAUST SYSTEM, AND REPLACED THE VENTS IN THE BUMPER. FORD HAS ACKNOWLEDGED THERE IS AN ISSUE WITH MY EXPLORER, HOWEVER, THEY ARE UNABLE TO FIX IT. MY LAST REPAIR VISIT IN JUNE 2016, I WAS NOTIFIED THAT I NEED TO COME PICK UP MY VEHICLE BECAUSE THEY COULD DO NOTHING ELSE FOR IT. THEY HAVE TRIED TO REPAIR IT AND THEY ARE UNABLE TO REPAIR THE ISSUE. THIS HAS CAUSED VARIOUS HEALTH ISSUES FOR ME, WHICH INCLUDE, HEADACHES AND NAUSEA. FORD HAS IGNORED ALL OF MY REQUEST TO RESOLVE THIS ISSUE. I AM CONCERNED I AM BEING POISONED BY EXHAUST.

Mileage: 1,214

BURNING EXHAUST SMELL ENTERING INTO CABIN OF CAR WHEN CAR IS UNDER HARD ACCELERATION/FULL THROTTLE. ESPECIALLY NOTICEABLE WHEN ACCELERATING ONTO A HIGHWAY OR CLIMBING STEEP HILLS. THIS BURNING EXHAUST SMELL MAKES ALL PASSENGERS FEEL SICK BY AFFECTING YOUR RESPIRATORY PASSAGEWAYS LEAVING A LUMP IN YOUR THROAT, BURNING YOUR EYES, GIVING YOU A HEADACHE, AND MAKING YOU FEEL NAUSEOUS. THE RECENT NHTSA INVESTIGATION INTO 2011-2015 MODELS, SHOULD ALSO INCLUDE 2016 MODELS AS WELL. FORD HAS FAILED TO RECOGNIZE THIS PROBLEM AND HAS TRIED MULTIPLE TIMES TO "FIX" MY 2016 FORD EXPLORER. NO RESOLUTION HAS BEEN FOUND AND THEY HAVE REFUSED SO FAR TO TAKE THE CAR BACK.

Mileage: 5,000

THROTTLE BODY FAILED ON VEHICLE AT HIGHWAY SPEED. LOST ALL POWER IN THE MIDDLE OF RUSH HOUR TRAFFIC BARELY MISSED A REAR END COLLISION FROM ANOTHER VEHICLE BECAUSE I COULD NOT ACCELERATE.

Mileage: 7,501

WHEN A STRAIN IS PUT ON THE ENGINE, SUCH AS IN PASSING GEAR, A BURNING RUBBER SMELL IS EMITTED IN THE INTERIOR, EVEN WITH THE AIR CONDITIONING IN RECIRCULATE AIR IN VEHICLE MODE. IN 2013 I DIALOGUED WITH FORD HEADQUARTERS ABOUT THIS SAME ISSUE WITH A 2012 EXPLORER LIMITED THAT I OWNED. IN 2013 THEY SENT ME TO ROYAL OAK FORD IN ROYAL OAK. MI AND THE SERVICE MANAGER RODE WITH ME TO OBSERVE THE SMELL. THEY NEVER OFFERED ANY TYPE OF REPAIR. I WAS HOPING THEY WOULD HAVE SOLVED THIS BY 2016, HOWEVER NOW WITH THE WARM SUMMER WEATHER THIS 2016 EXPLORER EMITS THE PUTRID SMELL JUST AS BADLY. IT SMELL LIKE THE RUBBER PADDING ON TOP OF THE ENGINE IS BURNING. VEHICLE HAS 8,900 MILES, PURCHASED BRAND NEW 10/25/15.

Mileage: 8,900

I WAS DRIVING DOWN THE ROAD AT 60 MPH AND MY CAR JUST LOST ALL POWER. A WRENCH CAME ON AND SAID SEE OWNERS MANUAL. IT HAPPENED 3 MORE TIMES WITHIN THE DAY. SO SCARY FOR YOUR CAR TO JUST LOSE POWER WHILE DRIVING DOWN THE ROAD. I HAD IT TOWED TO THE SHOP AND IT WAS A THROTTLE BODY MALFUNCTION, WHICH APPARENTLY, FORD IS AWARE OF. WHY ISN'T THERE A RECALL?! ARE THEY WAITING FOR SOMEONE TO DIE?

Mileage: 10,000

THE REAR SUNROOF EXPLODED, I WAS DRIVING DOWN TOLLWAY 99 OUT SIDE OF HOUSTON TEXAS, AT ABOUT 60 MPH. THE ROADWAY IS FLAT AND STRAIGHT THE 4+ LANES ARE 150 YARD APART, NO OVERPASSES. THERE WERE NO OTHER CARS OR TRUCKS WITHIN 100 YARDS OR MORE. AND A VERY LOUD NOISE, LIKE A GUN SHOT " BLEW OUT" THE REAR GLASS ( THE FRONT CAN MOVE, THE REAR CANNOT ) IN THE SUNROOF. I ONLY HAVE ABOUT 8000 MILE ON THE SUV. FORD DOES NOT SEEM TO UNDERSTAND THE PROBLEM AND KEEPS SAYING IT MUST HAVE BEEN A ROCK. I CAN'T PROVE THEY ARE WRONG AND THEY CAN'T PROVE THAT I AM CORRECT. SO MY INSURANCE PAYS, WHICH MEANS WE ALL LOSE.

Mileage: 8,000

VEHICLE LEAKS CARBON MONOXIDE AT TOXIC LEVELS INTO PASSENGER CABIN. I PURCHASED A DIGITAL CO METER AND PRODUCED VIDEO AND PICS OF TOXIC LEVELS. DEALER STILL HAD NO ANSWER AND FORD HAS TURNED DOWN BUY BACK REQUEST. OWNER OF DEALERSHIP PLEADED WITH FORD TO SAVE THEIR CUSTOMER AND WAS TURNED DOWN AGAIN. FORD REP AT DEALER CONSPIRED WITH MANAGERS TO TURN ME AWAY BECAUSE I LEASED A VOLVO XC90. WIFE AND KIDS REFUSE TO SIT IN A GAS CHAMBER. THE EXPLORER IS PARKED WHILE I DETERMINE WHETHER TO FILE SUIT. THINKING OF HIRING AN INDEPENDENT TEST LAB TO DRIVE AND DOCUMENT CO LEAK.

Mileage: 4,600

I AM THE OWNER OF A 2016 FORD EXPLORER XLT WITH THE FOOT ACTIVATION LIFTGATE FEATURE. WHILE LOADING A LARGE ITEM IN THE REAR CARGO AREA OF THE PARKED VEHICLE, THE FOOT ACTIVATED CLOSURE FUNCTION WAS UNEXPECTEDLY TRIGGERED AND THE LIFTGATE PROCEEDED TO CLOSE ON ME. THE LIFTGATE DID NOT STOP ONCE IT HIT ME. I HAD TO APPLY EXTREME CROSS FORCE PRESSURE TO STOP THE CLOSING PROCESS AND TRIGGER THE SAFETY STOP MECHANISM. HAD THIS MALFUNCTION OCCURRED WHILE MY 4 YEAR OLD CHILD WAS RETRIEVING OR PLACING AN ITEM IN THE VEHICLE, HER HEAD OR NECK WOULD HAVE BEEN CRUSHED. FURTHER TESTING AND TRYING TO SHUT THE LIFTGATE ON MYSELF VIA THE KEY FOB OR THE TAILGATE BUTTON DID NOT PRODUCE THE SAME RESULT. THE SAFETY STOP DETECTED MY PRESENCE UPON INITIAL IMPACT, AND RE-OPENED, AS EXPECTED. I AM FURIOUS THAT THIS UNEXPECTED CLOSING VIA ACCIDENTAL ACTIVATION VIA THE FOOT SENSOR ISSUE HAS NOT BEEN ADDRESSED, EVEN THOUGH A QUICK INTERNET SEARCH PULLS BACK MANY OWNER COMPLAINTS OF THIS SAME ISSUE. THE COMPLAINTS GO BACK SEVERAL MODEL YEARS. THIS FEATURE IS COMMONLY INSTALLED ON ALL DEALER STOCK VEHICLES, SO FORD SHOULD ADDRESS THE INCONSISTENCY OF THE FOOT ACTIVATION SENSOR, OR AT LEAST INCORPORATE A SETTING THAT ALLOWS THE OWNER TO DISABLE THIS FUNCTION VIA THE VEHICLE SETTINGS. SAFETY NEEDS TO EXCEED ANY VALUE OF A CONVENIENCE FEATURE.

Mileage: 2,200

CABIN FILLS WITH CARBON MONOXIDE DURING UPHILL GRADE THROUGH AC UNIT. OR ENGINE UNDER LOAD. 3000-4000 RPM CREATES SULFUR ROTTEN EGG SMELL IN CABIN. FORD IS GIVING ME THE RUN AROUND.

Mileage: 4,900

1,400 MILES 1.1 MONTHS, AND GOT A EXTREMELY SOON PROBLEM WHIT THE RADIATOR FAN, NOISE ON BEARINGS DON'T STOP. POSSIBLY THE FAN CAN STOP WORKING SOON AFFECTING TEMPERATURE OF ENGINE HTTPS://WWW.EXPLORERFORUM.COM/FORUMS/SHOWTHREAD.PHP?T=438269

PURCHASED 2016 FORD EXPLORER NEW. HAS 4567 MILES ON IT. STARTING NOTICING A POPPING SOUND UNDER FOOT FLOOR BOARD DRIVER SIDE WHENEVER I FIRST START THE VEHICLE AND MOVE FORWARD TO ABOUT 7 MILES PER HOUR ABOUT TWO MONTHS AFTER PURCHASE. NOISE DOES NOT HAPPEN ANYTIME AFTER THE FIRST POP WHILE DRIVING, ONLY WHEN YOU FIRST START THE VEHICLE AND MOVE FORWARD AT ABOUT 7 MPH. TOOK TO FORD DEALER TO HAVE THE NOISE CHECKED OUT THEY ADJUSTED THE FRONT BRIDGE LINK BOLT AS PER TSB 15-0186 AND SAID THE NOISE WAS GONE. I WENT TO PICK UP THE VEHICLE AND AS SOON AS I MOVED FORWARD AT ABOUT 7MPH THE POPPING NOISE CAME BACK. TALKED TO SERVICE WRITER AND HE TALKED TO SOMEONE ELSE AND THEY SAID THAT THIS WAS A NORMAL NOISE AND ALL 2106 EXPLORERS DID THIS. THEY GOT ANOTHER 2016 EXPLORER LIKE MINE FROM THE LOT AND SURE ENOUGH IT MADE THE SAME POPPING NOISE RIGHT AROUND 7 MPH. I GUESS FORD DOES NOT BUILD QUALITY PRODUCTS LIKE ADVERTISED. HARD TO BELIEVE A $35,000.00 VEHICLE WOULD MAKE POPPING NOISES WHEN NEW. MY ADVICE IS "DO NOT" BUT ANY FORD PRODUCTS ESPECIALLY THE EXPLORER.

Mileage: 4,567