2018 FORD EXPLORER Problems & Recalls

During a storm, our SUV had water leaking in through the top, middle of the windshield. The water soaked the dashboard controls and our heating/air system was stuck on high heat and would not turn off. It was 70° and it was extremely hot in the SUV and the windows kept fogging up making it hard to ...

During a storm, our SUV had water leaking in through the top, middle of the windshield. The water soaked the dashboard controls and our heating/air system was stuck on high heat and would not turn off. It was 70° and it was extremely hot in the SUV and the windows kept fogging up making it hard to ...

During a storm, our SUV had water leaking in through the top, middle of the windshield. The water soaked the dashboard controls and our heating/air system was stuck on high heat and would not turn off. It was 70° and it was extremely hot in the SUV and the windows kept fogging up making it hard to ...

I am filing a safety complaint regarding unresolved recalls on my 2018 Ford Explorer (VIN: [XXX] ). FIRST RECALL: Over two years ago, I was notified to repair the exterior A-pillar trim/window shields. The dealer in Yakima, WA, placed me on a waiting list and said the part was unavailable. I have b...

I am filing a safety complaint regarding unresolved recalls on my 2018 Ford Explorer (VIN: [XXX] ). FIRST RECALL: Over two years ago, I was notified to repair the exterior A-pillar trim/window shields. The dealer in Yakima, WA, placed me on a waiting list and said the part was unavailable. I have b...

I am filing a safety complaint regarding unresolved recalls on my 2018 Ford Explorer (VIN: [XXX] ). FIRST RECALL: Over two years ago, I was notified to repair the exterior A-pillar trim/window shields. The dealer in Yakima, WA, placed me on a waiting list and said the part was unavailable. I have b...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not available. The contact stated that the manufa...

[XXX] ur complaint I can't figure out where one files a complaint on an outstanding recall. Ford keeps sending notices, but is obviously not serious about fixing the issue, as its been going on approaching 3 years. If you call their hotline, it cuts you off after entering the recall number, saying t...

The displayed view by the back up camera flickers, or shows a blue screen when the car is placed in reverse. This places the safety of pedestrians at risk of being hit by the vehicle when backing up. This places the safety of other drivers and myself at risk of collision when backing up. The co...

My 2018 Ford Explorer sport had a recall on the luggage rack. The railing on top it was repaired. In twenty one, but the repairer didn't hold the relling, flew off on the passenger side and driver's side is about to fly off.And my local four dealer has changed hands.So they're refusing to repair it ...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

My VIN was removed for the A Pillar recall. I received no notice as to why and my car was inspected a year ago. At that time the problem was not present. It is present now, but for some reason, my VIN has been removed. I would like to know under what conditions it was removed and by whom.

- I have experienced a sudden loss of engine power and speed on 5 occasions. Very scary and dangerous to completely lose power on the highway with cars behind you. Had to pull off onto the shoulder(s) in dangerous conditions, with two young kids in the backseat. Hazards, turn off the car, restart...

- I have experienced a sudden loss of engine power and speed on 5 occasions. Very scary and dangerous to completely lose power on the highway with cars behind you. Had to pull off onto the shoulder(s) in dangerous conditions, with two young kids in the backseat. Hazards, turn off the car, restart...

- I have experienced a sudden loss of engine power and speed on 5 occasions. Very scary and dangerous to completely lose power on the highway with cars behind you. Had to pull off onto the shoulder(s) in dangerous conditions, with two young kids in the backseat. Hazards, turn off the car, restart...

2018 Leather on dashboard shrinks pulled away from the glue. Causes a safety hazard while driving.

Leaking water pump that if isn’t repaired will cause catastrophic engine failure. Very expensive repair, $2800 because of internal placement of the pump. Since the water pump is in line with the crankshaft and located over the main body of the engine, it allows coolant to leak from the water pump ...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, parts to do the recall repair were not yet available. The dealer was contacted and confirmed that parts were not yet available, and there was a waiting list in place for...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at 50 MPH, the passenger's side A-pillar trim detached from the vehicle. Th...

Mileage: 75,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V301000 (Structure). The contact stated that while driving 65 MPH in high winds, the passenger’s side exterior A-pillar trim detached from the vehicle. The vehicle was taken to a dealer on two occa...

Mileage: 60,000

Intermittent failures of both front turn signals and parking lamps due to wiring failure. The turn signals and parking lights on both sides of the front end of the vehicle sometimes failed to illuminate correctly. Upon investigation, failed wiring was found on the jumpers between the main engine ...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The reverse camera does not work, when the car is in reverse.there is no visual on the monitor, which makes it unsafe when the car is in reverse, took the car to the dealer, was told that this car is not in recall

I was driving on a freeway when the engine stopped without warning. The timing chain apparently; slipped and the pistons collided with the alves leaving me stranded on the road. This si a dangerous situation that Ford knows of adn is ignoring. THe car had 101000 miles on it. The car was serviced...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated while driving 70 MPH, the passenger's side windshield A-pillar trim detached and flew off the vehicle. The vehicle was pulled over to the side of the road and ...

Mileage: 56,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was being serviced at a local car wash, the exterior roof rail rack det...

Mileage: 74,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

It has been 1.5 years since this recall and Ford has not remedied the problem in a timely manner.

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not available. The vehicle was taken to the dealer; however, the vehicle was inspected, and the contact was informed that the parts ...

In November 2023, our SUV started to over heat and engine shut off. We noticed the coolant reservoir was bone dry. We added coolant. It was bone dry again within a couple days. We had a mechanic friend diagnose and he told us it is the water pump. We took it to the Ford dealership and we were quoted...

Purchased 5 years ago aprox 100k miles.kept oil changed regularly. Of course parts kept coming off, monk safety clips etc. It's a dime store matcbox wannabe. Then the abs and engine light came on. The computer was acting up and it would do crazy things. Lock and unlock, go into that slow drive as i...

Purchased 5 years ago aprox 100k miles.kept oil changed regularly. Of course parts kept coming off, monk safety clips etc. It's a dime store matcbox wannabe. Then the abs and engine light came on. The computer was acting up and it would do crazy things. Lock and unlock, go into that slow drive as i...

Purchased 5 years ago aprox 100k miles.kept oil changed regularly. Of course parts kept coming off, monk safety clips etc. It's a dime store matcbox wannabe. Then the abs and engine light came on. The computer was acting up and it would do crazy things. Lock and unlock, go into that slow drive as i...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st...

Mileage: 84,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving approximately 70 MPH, there was a loud sound coming from the roof or the side of the vehicle. The vehicle was taken to the residence, and t...

Mileage: 90,000

I do not no at this time

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at undisclosed speeds on several occasions, there was a whooshing air sound comi...

Mileage: 30,000

The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, there were abnormal sounds coming from the roof. The contact stated that while looking in the rear-view mirror, the contact noticed that the plastic molding around the roof rack had detached from th...

Mileage: 55,000

I believe the APIM has malfunctioned. I have a black screen. No backup camera, no controls for the functions on the screen, no radio and no hands free telephone. The safety of being able to see what is behind me while backing up is gone. The screen started malfunctioning about 8 months ago. It ...

Both driver and passenger low beam headlights started strobe, than completely stopped working while driving at night. This was extremely stressful and dangerous as I was no longer able to see the roads very well, my options were get a tow truck to pick up and bring my vehicle from Michigan back to M...

These parts are still unavailable. This should be a class action lawsuit.

Had a recall at 60K miles for transmission, every since then the transmission has been breaking down at every 20k miles, I am going through my 3rd transmission now and Ford can't make their transmission right. The diagnoses is internal failure every time.

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, it was noticed that the front passenger side A-pillar trim seala...

Mileage: 80,000

The contact owns a 2018 Ford Explorer. The contact stated that due to sunlight exposure, the outer layer of the dashboard peeled off and continued to expand near the location of the air bags. The contact was concerned that the defect might cause an air bag deployment malfunction in the event of a cr...

Mileage: 45,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The cont...

Mileage: 35,000

Fault code B14E7:08-0A Right Front Enhanced Exterior Lighting System, passenger headlamp will not turn off until BCM disconnects after 20 minutes. Dealer diagnosis determined a possible headlamp control module FB5Z13C788D fault (replaced left module with right module and same headlamp stayed on so b...

None of the parts listed above are the problem. But we can hear a weird noise coming from the sides of the windshield and can definitely tell that it's getting worse as the noise has increased significantly as time goes by. I just called a glass company and they told me that the parts needed to get ...

Another timing chain failure on highway with engine stopping on road. This should be a recall!!!!! Only 101,300 miles on engine. No warnings no check engine lights until after failure.

Backup Camera does not work. This has been going on for two years. We have been to the dealer about this situation. There were intermittent messages saying that the camera didn't work, then it completely stopped. This started in 2023. We went to the dealer to find out about what it would cost to h...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign number: 24V031000 (Structure). However, the part to do the recall repair was not yet available. The contact stated that while driving at 60 MPH, the driver's side A-pillar trim detached from the vehicle. The l...

Mileage: 99,700

On Saturday 10/18/2025 the rear drivers side tow link of my 2018 Ford Explorer XLT snapped while driving 70 mph under normal driving conditions on a 4-lane section of i-75 in Detroit, MI. This caused a loss of steering, and my family and almost hit the median concrete wall when it sharply veered to ...

On Saturday 10/18/2025 the rear drivers side tow link of my 2018 Ford Explorer XLT snapped while driving 70 mph under normal driving conditions on a 4-lane section of i-75 in Detroit, MI. This caused a loss of steering, and my family and almost hit the median concrete wall when it sharply veered to ...

Nothing has happened yet, but I want to make dure nothing does happen as a result of not taking care of this potential problem.

The contact owns a 2018 Ford Explorer. The contact stated that while driving approximately 50 MPH, the front driver’s side A-pillar trim was suddenly ejected from the vehicle. The local dealer was notified of the failure. The vehicle was not repaired. The contact later received notification of NHT...

The plastic covers on the roof rails are both loose and constantly pop out. I'm nervous that they are going to fly off when driving, causing an issue for other drivers.

Traveling 50mph, noticed smoke rolling from under the dash. Got to the side of the road. The entire dash was engulfed in fire. I had to fight my way out of the car after the doors locked. After I got out of the vehicle I called 911. Fire department came. It has been ruled as electrical. I am not su...

The dash on my 2018 Ford Explorer platinum is rolling up from the front of the dash. It is made out of some sort of leather or vinyl. But with it rolling up towards the driver, it causes a glare onto the windshield which causes visibility issues. I know I'm not the only one experiencing these proble...

The dash on my 2018 Ford Explorer platinum is rolling up from the front of the dash. It is made out of some sort of leather or vinyl. But with it rolling up towards the driver, it causes a glare onto the windshield which causes visibility issues. I know I'm not the only one experiencing these proble...

The dash on my 2018 Ford Explorer platinum is rolling up from the front of the dash. It is made out of some sort of leather or vinyl. But with it rolling up towards the driver, it causes a glare onto the windshield which causes visibility issues. I know I'm not the only one experiencing these proble...

1 year ago, the exterior pillar trim detached on the 202 Highway in Mesa, Arizona while I was drivign 65 MPH. It cracked another windshield. I received the recall and went in to Robert Horne Ford Dealership. They informed me those pieces are on recall. I told them to notify me when they became ava...

The paint is bubbling and peeling on front hood and looks like trash. I have 50,000 miles on my car it isn’t used that frequently

See attached document for complaint. I am writing to express my concern with the February 2024 recall from Ford (Safety Recall Notice 24S02/NHTSA Recall 24V031. This has been a known safety issue from Ford since February 2024. The recall letter (attached) advised that parts were expected later half...

See attached document for complaint.

See attached document for complaint.

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manu...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

My rear view camera goes to a dark blue or gray s screen with the words “check surroundings for safety” & “Camera is unavailable” and it does not work. This is the same recall issue that is on 1,900+ plus vehicles from a recall. I have called and filled a complain with Ford and have visite...

The contact owns a 2018 Ford Explorer. The contact had received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE). The contact stated that a dealer was contacted; however, the contact was informed that parts were unavailable. The vehicle was not repaired. The manufacturer was contacted re...

Rear view camera not functioning since March 2025

This recall has been 1.5 years and still does t have a remedy by Ford? Part was checked by Ford dealership, they advised yep it qualifies but we don't have parts then left. That was 1 year ago.

My 2018 Ford Explorer Limited has been having issues with the back up camera for longer than 18 months. My local Ford in Margate Florida is aware of the problem. My camera goes blank when I’m backing up it stops working my mirrors on the driver side will not fold out my passenger side door if I to...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact had been calling the local dealer to schedule an appointment for over 9-months and the contact was informed that parts were not yet available. The contact had not exp...

Ford sent me a recall notice for my 2018 Explorer A-Pillar replacement February 2024. I made an appointment and they attempted to install the new A-Pillars. However they broke the new replacement part (drivers side) during the install. They gave me my Explorer back without an A-Pillar and said they ...

The vinyl on the top part of the dash has completely seperated which is causing a major white reflection on my window and rendering the car unsafe to drive. Ford refuses to address the issue. I also suspect if my air bags deployed this could impact how they deploy or cause additional vinyl shrapnel ...

The vinyl on the top part of the dash has completely seperated which is causing a major white reflection on my window and rendering the car unsafe to drive. Ford refuses to address the issue. I also suspect if my air bags deployed this could impact how they deploy or cause additional vinyl shrapnel ...

My vehicle has defect in the electronic power brake assist system that lead to extended stopping distances and cause me to hit someone from behind.

My vehicle has defect in the electronic power brake assist system that lead to extended stopping distances and cause me to hit someone from behind.

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

The internal water pump system on the EcoBoost engine in the 2018 Ford Explorer failed after 7 years and only 63,880 miles. The vehicle was taken into the shop multiple times when the check engine light came on and the defect was not located until the vehicle failed. Due to the design, it is not e...

The contact owns a 2018 Ford Explorer. The contact stated that while his wife was driving 65 MPH, the passenger’s side A-pillar trim detached from the vehicle. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to ...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked, the A-pillar trims on the front passenger’s side and the ...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked, the A-pillar trims on the front passenger’s side and the ...

The contact owns a 2018 Ford Explorer. The contact stated that while operating the vehicle, the engine overheated, and the vehicle stalled. The contact inspected the vehicle and discovered that the serpentine belt had failed. The contact replaced the serpentine belt, and the vehicle was repaired. La...

Mileage: 155,000

The contact owns a 2018 Ford Explorer. The contact stated that while operating the vehicle, the engine overheated, and the vehicle stalled. The contact inspected the vehicle and discovered that the serpentine belt had failed. The contact replaced the serpentine belt, and the vehicle was repaired. La...

Mileage: 155,000

The dash cover came unglued and is rolling up exposing a white cloth that reflects on the windshield makingit hard to see

The dash cover came unglued and is rolling up exposing a white cloth that reflects on the windshield makingit hard to see

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side and driver's side windshield exterior A-pillar trims had become loose...

Mileage: 75,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front passenger side A-pillar trims detached. ...

Mileage: 98,000

I previously reported a battery 'explosion' in this 2018 Ford Explorer with ODI 11678705 due to my concern for a potentially highly dangerous situation for my grandchildren who were riding with me. And myself. An unpleasant smell intermittently followed this car that morning July 10 Upon opening th...

I previously reported a battery 'explosion' in this 2018 Ford Explorer with ODI 11678705 due to my concern for a potentially highly dangerous situation for my grandchildren who were riding with me. And myself. An unpleasant smell intermittently followed this car that morning July 10 Upon opening th...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front passenger side A-pillar trim detached. T...

Mileage: 50,000

The contact owns a 2018 Ford Explorer. The contact stated that while driving approximately 65 MPH, there was an abnormal rattling sound coming from the driver's side A-pillar trim. The contact stated that the driver's side A-pillar trim was blown off the vehicle. The dealer was contacted and informe...

Mileage: 110,000

The contact owns a 2018 Ford Explorer. The contact stated that while operating the vehicle, there was an abnormal acidic odor inside the cabin of the vehicle. Upon raising the hood and inspecting the vehicle, the contact became aware that the battery cap was unsecured, and the battery acid had cover...

Mileage: 73,000

The dashboard is string to come up the glue is no longer holding and it cause the leather to shrink and come up cause a white glare on the windshield and making it hard to see

I believe I am getting the Cam Phaser Rattle sound in my 2018 Ford Explorer Platinum with the 3.5L EcoBoost Engine. Through research I have seen that this is a common problem among other 3.5L EcoBoost Engines like the F-150, Expedition, and Navigator. This happens at Cold Start ups I noticed. I have...

This recall was opened in Jan 2024. It’s been almost two years and parts still not available. I use my vehicle for business as part of Turo and they deactivated this vehicle in 2024 and won’t let me add it back until repaired. I have loss of income around 25,000 due to this. Easy remedy still no...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of ...

Engine light turning off and on. Engine overheating light on. Told by Ford dealership that I need engine replacement.

We have been trying to get Safety Recall Notice 24S02/NHTSA recall 24V031 accomplished by our Ford dealership for several months and they say that the parts required are on back order from Ford. My complaint with Ford Motor Company is not having the parts needed for the dealerships to comply with t...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, front driver’s side and passenger’s side A-pillar trims l...

Mileage: 105,000

The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the roof rail covers separated from the vehicle and flew off on several occasions. The vehicle was taken to the dealer, where the roof rail covers molding was replaced; however, the failure persiste...

Mileage: 86,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

The cover on my dashboard has lifted/rolled up and revealed a white material underneath, and as such, this has caused a glare onto the windshield in my field of vision, making it harder for me to see while driving. I feel that this is a safety concern. I have taken it to a Ford dealership to have it...

The contact owns a 2018 Ford Explorer. The contact stated that while operating the vehicle, the display screen became inoperable. During the failure, the back over prevention camera was inoperable, and features including the engine temperature gauge was not available to the driver. The vehicle was t...

Mileage: 100,000

The contact owns a 2018 Ford Explorer. The contact stated that the tailgate had failed to open. The vehicle was taken to a local dealer, where it was diagnosed that the tailgate latch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure...

Mileage: 70,000

Screen blacks out and unable to connect handsfree, control rear ac or anything else that requires use of screen

The contact owns a 2018 Ford Explorer. While the contact's son was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was driven to the shoulder of the roadway. The contact state...

Mileage: 60,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manu...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

Mileage: 70,000

On September 27th 2023 I brought my vehicle in because it was having shifting and vibration issues. To shop notice that the information I gave them was related to the transmission and with further review there was a recall on the transmission part of me coming into the shop. Which I wasn't aware of ...

On September 27th 2023 I brought my vehicle in because it was having shifting and vibration issues. To shop notice that the information I gave them was related to the transmission and with further review there was a recall on the transmission part of me coming into the shop. Which I wasn't aware of ...

As you drive you can hear air coming from around the windshield on the drivers side.

The contact owns a 2018 Ford Explorer. The contact stated that occasionally while shifted into reverse(R), the rearview camera failed to properly display the image behind the vehicle. There was no warning light illuminated. Additionally, the contact stated that the failure had progressed. The local ...

Mileage: 100,265

The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on the passenger’s side windshield started to detach. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure); however, the part to do the recall repa...

Mileage: 75,000

The contact owns a 2018 Ford Explorer. The contact stated while driving 70 MPH on the interstate, the exterior A-pillar trim detached from around the front windshield. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number 24V031000 (Structure); however,...

Mileage: 125,000

I am writing to formally report a significant mechanical issue involving the water pump in my 2018 Ford Explorer with the 3.5L V6 engine. This vehicle recently experienced a sudden failure of the internal water pump, a problem I have since learned is common across this model and others using the sam...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the engine overheated, with the warning light illuminated. The contact parked the vehicle and refilled the coolant reservoir. In addition, the contact stated that the coolant reservoir was repeatedly ref...

On Thursday, June 14, 2025, the check engine light illuminated on my 2018 Ford Explorer, which has fewer than 75,000 miles. I promptly contacted my trusted local mechanic, Bananno Automotive, to schedule an oil change and requested that they also inspect and diagnose the cause of the warning light. ...

B pillar trim behind passenger door (vertical pillar) is peeling from the top. May fly off and cause a safety issue on roadway if unaddressed. Similar to existing recall of A pillar trim for same year and model as well as an existing recall for 2011-2017 B pillar trim (same issue as mine, but adjace...

About two years ago, I had the windshield replaced because I had a crack in it. A certified tech approved by my insurance replaced it. Once that happened, I noticed the right A-pillar was loose. Thinking it was something they did incorrectly, I called and they came to fix it; however, a day later, i...

About two years ago, I had the windshield replaced because I had a crack in it. A certified tech approved by my insurance replaced it. Once that happened, I noticed the right A-pillar was loose. Thinking it was something they did incorrectly, I called and they came to fix it; however, a day later, i...

The radio flickers on & off when started for about 10 minutes. It’s very distracting. The windshield makes a whistling noise when going above 50mph

The radio flickers on & off when started for about 10 minutes. It’s very distracting. The windshield makes a whistling noise when going above 50mph

The contact owns a 2018 Ford Explorer. The contact stated while reversing, the back-over prevention camera system failed to function as intended. The contact stated the back-over prevention camera seized and displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with a ...

Mileage: 200

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the driver's side A-Pillar trim detached and flew off the vehicle. The contact stated that the failure almost caused a crash. Additionally, the contact later discovered that the passenger’s side A-Pill...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and retrieved DTC: P0303 (Misfire in cylinder #3). The vehicle was not repaired. The...

Mileage: 119,000

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and retrieved DTC: P0303 (Misfire in cylinder #3). The vehicle was not repaired. The...

Mileage: 119,000

On July 5, 2024, I was driving on Hwy. 12 in Napa, California. The front pillar on my window flew off on the highway. Luckily, no other cars were around and no one was hurt. When I took my car in for service, I told them I needed it fixed and the other pillar looked at. Ford in Walnut Creek told...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time f...

I can hear air coming from the windshield on the drivers side at the top

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2018 Ford Explorer. The contact stated that while attempting to start the vehicle, there was an abnormal clicking sound coming from the vehicle and the vehicle failed to start. The contact stated that the clicking sound was the doors locking and unlocking continuously. No warning ...

I saw that Ford has issued a recall that affects 2016 and 2017 Ford Explorers due to a B-pillar trim piece that is not properly attached and may separate from the vehicle. My 2018 Ford Explorer also has this issue. Will 2018 Explorers be included in this recall?

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st...

Mileage: 30,000

The contact owns a 2018 Ford Explorer. The contact stated while driving 80 MPH, the front windshield trim on the passenger's side detached and flew off the vehicle. The vehicle was taken to the dealer where it was diagnosed with a fractured exterior front windshield trim. The contact was informed th...

Mileage: 92,500

I took this vehicle for a recall on September 2024 mire than 9 months ago & as of today, there has been no solucion from customer service. I have send text messages to get an update & on January 2025 I was told that 3 of the 4 parts missing have arrived & they were just waiting for the last one. Thi...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

The water pump failed. It is internal in the engine. Not sure yet if coolant got into the motor. It is not safe to drive the vehicle and have to get it towed for this expensive repair. Water pumps should not fail at the rate they do on the ford 3.5 motors. They need to have a recall on them.

Vehicle has lack of acceleration during launch, sluggish vehicle operation, and shudder/vibration while driving. Vehicle acceleration falters while attempting to merge onto a freeway creating dangerous driving conditions for myself and others on the freeway. Ford has issued a TSB and Customer Satis...

I was pulling into my apartment division I heard a loud pop and the vehicle then died. I tried starting it back up and it then caught on fire. My door locks were stuck in the locked position and I could not get them to unlock. Within a few seconds (which felt like several minutes) the doors did un...

I was pulling into my apartment division I heard a loud pop and the vehicle then died. I tried starting it back up and it then caught on fire. My door locks were stuck in the locked position and I could not get them to unlock. Within a few seconds (which felt like several minutes) the doors did un...

The contact owns a 2018 Ford Explorer. The contact stated while driving 65 MPH, the passenger's side windshield exterior A-pillar trim detached and struck other vehicles on several occasions. The contact stated that the other vehicles were able to continue driving on each occasion. The contact recei...

Mileage: 68,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not ...

Mileage: 78,000

The contact owns a 2018 Ford Explorer. The contact stated that while driving approximately 35 MPH, the vehicle started vibrating excessively and the vehicle hesitated with several unknown warning lights illuminated. The contact stated that while driving uphill the message "Hill Start Assist Not Avai...

Mileage: 86,000

The contact owns a 2018 Ford Explorer. The contact stated that while driving approximately 35 MPH, the vehicle started vibrating excessively and the vehicle hesitated with several unknown warning lights illuminated. The contact stated that while driving uphill the message "Hill Start Assist Not Avai...

Mileage: 86,000

The Ford dealer inspected the trunk lip's rust but refused to submit it to Ford Consumer Support for a corrosion warranty extension claim. The rust must have existed long before the corrosion warranty expired and was not detected for a month after. In 2023, the hood had rust bubbles around the edge ...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dea...

Mileage: 45,000

The contact owns a 2018 Ford Explorer. The contact stated while driving approximately 35 MPH, there was black smoke coming from under the hood. The vehicle was towed to the local dealer, who diagnosed that the battery was faulty. The battery was replaced. The contact stated that while driving, there...

Mileage: 40,000

The contact owns a 2018 Ford Explorer. The contact stated while driving approximately 35 MPH, there was black smoke coming from under the hood. The vehicle was towed to the local dealer, who diagnosed that the battery was faulty. The battery was replaced. The contact stated that while driving, there...

Mileage: 40,000

The contact owns a 2018 Ford Explorer. The contact stated while driving approximately 35 MPH, there was black smoke coming from under the hood. The vehicle was towed to the local dealer, who diagnosed that the battery was faulty. The battery was replaced. The contact stated that while driving, there...

Mileage: 40,000

2018 Ford Explorer in SEP 24 loss of driving power, complete, would not shift into any gear approximately 10k miles after a new transmission. Limped to dealer and they confirmed a replacement for the transmission, torque converter in particular. April 2025, engine warning light comes on, transmiss...

In February 2024, I received the enclosed safety recall notice from Ford Motor Company regarding my 2018 Ford Explorer. The notice described a problem with A-pillar applique trim clip attachments that could cause the pillar trim become detached. In March 2024 while driving home from Pittsburgh PA, ...

I am writing to express my frustration and concern regarding a recall for my vehicle that ha remained unresolved for over a year. Despite numerous attempts to have the necessary repairs completed, I have been informed multiple times by my vehicle's manufacturer that the required parts are unavailabl...

The contact owns a 2018 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the vehicle began to vibrate excessively. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informe...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st...

I use this car for business as part of my income. Ford has issued an Advance Recall Notice. In January 2024. I have not been able earn money because of the recall notice. Manufacturer recall number: 24S02 NHTSA Recall number: 24V031 From legal advice, the Advance Recall Notice is for the dealers and...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Mileage: 18,000

The A-piller trim molding flew off while I was driving down the road. I am aware that this part was previously recalled and potentially “fixed” before I purchased the vehicle, however it flew off and was a terrible safety hazard.

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V0315000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the front passenger's side windshield exterior A-Pillar trim had detached. Additionally,...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st...

Mileage: 70,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st...

Mileage: 27,000

See attached document for complaint.

See attached document for complaint.

The contact owns a 2018 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 21V316000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time ...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The cont...

Mileage: 65,000

The A Pillar trim has become loose and detached while I was driving, almost causing an accident. There has been a recall on this part. I have tried on numerous occasions to resolve the issue. It has been over a year and the parts are still not available. I have tried to remedy and made multiple appo...

The contact owns a 2018 Ford Explorer. The contact stated that upon inspection, the front passenger’s side A-pillar trim was loose. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer a...

Mileage: 91,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

The contact owns a 2018 Ford Explorer. The contact stated that while driving at various speeds on several occasions, there was an abnormal odor outside of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the water pump needed to be replaced. Th...

Mileage: 131,504

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, parts to do the recall repair were not yet available. The contact stated while driving approximately 60 MPH, the contact stated that the passenger’s side A-pillar trim...

Mileage: 73,000

Horn Failure. Does not work at all. This in now the third time my horn has failed and requires replacement (again). In addition, FORD still does not have replacement parts for the A-FRAME recall. It is unsafe to be driving this vehicle.

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

The contact owns a 2018 Ford Explorer. The contact received a notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated upon further inspection, the contact became aware that the front passenger’s side A-pillar...

Mileage: 93,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

Mileage: 82,408

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Roof rails are coming detached in the rear of vehicle which was found at the dealership before purchasing and pointed out to the salesman. He said that the Ford dealership would take care of this problem at a later date after the purchase. I told him of the importance of needing the roof rails secur...

I purchased the 2018 Ford Explorer and it worked fine there were no issues when I bought it on 7/8/2024 as of 2/14/25 the coolant leaks and I have been adding coolant like crazy. Are there any defective parts on the 2018 Ford Explorer? I had only a 90 day warranty through CARMAX.

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Mileage: 130,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

Mileage: 150,000

Torque converter failed at 60k miles. Engine failure at 110k miles while driving causing risk of serious injury due to being stranded in the road. Transmission failure at 127k miles causing risk of serious injury or death due to failing while driving. Driver was unable to accelerate vehicle in autom...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The deal...

I bought my 2018 Explorer in July of 2024, End of November 2024 it was completely dead no power what so ever, got it jumped and replaced the battery. Things had been going well until the middle of January I had to jump it every day took it to my dealership they tested the battery and said it had a b...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of ...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Mileage: 20,000

Description In some of the affected vehicles it may be possible that some of the exterior a-pillar applique trim clip attachments are not properly engaged due to improper assembly or repair. If this occurs, the a-pillar applique trim, which borders the right and left side of the windshield, may be l...

The High-Speed Cooling Fan Motor Relay (Recall 21N01) and the Exterior A-Pillar Apical Molding (Recall 24V031) failed on my vehicle. The cooling fan caused the engine to overheat repeatedly, and the vehicle became undrivable. Unfortunately, I no longer have the vehicle, as it was surrendered to my b...

The High-Speed Cooling Fan Motor Relay (Recall 21N01) and the Exterior A-Pillar Apical Molding (Recall 24V031) failed on my vehicle. The cooling fan caused the engine to overheat repeatedly, and the vehicle became undrivable. Unfortunately, I no longer have the vehicle, as it was surrendered to my b...

My 2018 Ford Explorer rolled backwards down a hill while in park and engine off.

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dea...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The deal...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of t...

We took the car in for the recall 24V031 which is not able to be fixed at this time due to lack of parts. The Ford dealership explained to us that there were 2 other recalls on this vehicle that had not been addressed. They asked us if we wanted them fixed. We agreed to have them fixed. One being th...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

The contact owns a 2018 Ford Explorer. The contact stated that upon his mother attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the high-speed cooling fan motor relay. The ...

Mileage: 90,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 65-70 MPH, the driver's side windshield exterior A-Pillar trim detached. The con...

Mileage: 140,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the engine overheated. The contact stated that the vehicle was losing coolant, but there was no indication of a coolant leak. There were no warning lights illuminated. There was cool air coming from...

Mileage: 95,000

The A-pillar appliqué trim has cracked and is pulling away from body of vehicle. There is a safety recall notice that was issued in February 2024. I have been calling regarding remedy of this issue and I have been told parts are still not available. It has almost been one year.

While driving down the interstate, parts on both sides of my windsheild came flying off, leaving the sides of my windshield exposed and debris flying behind me into oncoming traffic. I got notice of the recall, called FORD, they indicated it would be fine, its not dangerous, and parts were on back o...

The vehicle experienced multiple defects, including: Overheating due to a malfunctioning cooling fan motor relay. Exterior A-pillar trim detachment. Persistent starting issues, even after replacing the battery. The vehicle is no longer in my possession due to repossession, so inspection may not be ...

The vehicle experienced multiple defects, including: Overheating due to a malfunctioning cooling fan motor relay. Exterior A-pillar trim detachment. Persistent starting issues, even after replacing the battery. The vehicle is no longer in my possession due to repossession, so inspection may not be ...

The vehicle experienced multiple defects, including: Overheating due to a malfunctioning cooling fan motor relay. Exterior A-pillar trim detachment. Persistent starting issues, even after replacing the battery. The vehicle is no longer in my possession due to repossession, so inspection may not be ...

The contact owns a 2018 Ford Explorer. The contact stated that while driving at various speeds, there was an abnormal cracking sound coming from the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet avail...

This will be another submission as I am getting frustrated. My Explorer has had constant issues like clock work every 6/7 months. I have gone through 6 batteries in a two year time span. I have had the battery control module replaced because I thought that would be the fix. However it is not. While ...

This will be another submission as I am getting frustrated. My Explorer has had constant issues like clock work every 6/7 months. I have gone through 6 batteries in a two year time span. I have had the battery control module replaced because I thought that would be the fix. However it is not. While ...

This will be another submission as I am getting frustrated. My Explorer has had constant issues like clock work every 6/7 months. I have gone through 6 batteries in a two year time span. I have had the battery control module replaced because I thought that would be the fix. However it is not. While ...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted a...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

The contact owns a 2018 Ford Explorer. The contact stated that the driver’s side A-pillar trim had raised up. The contact stated that there was a 1-inch gap from top to bottom of the windshield. There were no warning lights illuminated. The vehicle was taken to the local dealer to be repaired unde...

Mileage: 103,500

While traveling on [XXX] eastbound in the St. Louis, MO area I heard a pop and noticed my passenger side A-frame trim body piece was free from the top mooring point. This caused me to have to exit the freeway earlier than expected. Fortunately, the trim piece did not come completely dislodged and ...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of ...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURER); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer...

Failed water pump and coolant leak. Numerous vehicles are failed for the same reason at each local shop and Ford dealer we’ve contacted for a quote. Repair costs are expected between $5,000 and $6,000.

Unknown Multiple owners of 2018 Ford Explorers are reporting oil leaks from bad seals. The oil leaks can cause fires, so we are in the process of having our Ford repaired at a mechanic and will know more at a later date.

intermittent wipers would not turn off. Took car to dealership and they charged $629.38 to fix a FORD quality issue. Wipers scratch the windshield and cause unnecessary distraction during dry conditions as they would not turn off. This issue (wipers not turning off) occurred after the A-Pillar fle...

Driver's side heated seat coil burnt out. Many complaints about this.

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V0310000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact s...

Mileage: 67,000

Body control module has went out in the vehicle multiple times. Which causes the battery to die and the vehicle not to start. Part has been replaced multiple times.

Body control module has went out in the vehicle multiple times. Which causes the battery to die and the vehicle not to start. Part has been replaced multiple times.

Radio and back up screen stop working 1 month after purchase.

Radio and back up screen stop working 1 month after purchase.

Radio and back up screen stop working 1 month after purchase.

The A-pillar appliques on my vehicle are detaching and my windshield vibrates while i drive, putting my family at risk, and others as well. The rubber seal around windshield is coming off on the outside of car. I have reached out to Ford on multiple occasions with no course of action. I have done m...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st...

Mileage: 102,500

Exterior A- Left pillar become detached on the interstate and was a hazard to the cars behind, almost caused a crash. Exterior A-Right pillar is loose. I have attempted to get the recall repair completed at a dealership, but have been unsuccessful.

The contact owns a 2018 Ford Explorer. The contact stated that while approaching a stop sign, the vehicle started shuddering while depressing the brake pedal. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the transmission needed ...

Mileage: 84,000

The keyless entry panel on driver's side next to driver's window is poorly put on and is starting to come off and could tear off on freeway and cause a safety risk to others. We took the vehicle into a Ford dealership for repairs on some other trim that had a recall and when we received our vehicle ...

I first contacted the dealership on July 29, 2024 to set up an appointment and again on Oct. 8, 2024. I took my vehicle to the dealership on 11/22/24 to have the recalls on my vehicle corrected. On pickup I was informed that the pillars had not been fixed became there were no parts available. The f...

The contact owns a 2018 Ford Explorer. The contact stated that while attempting to shift to revere, the vehicle jerked and hesitated before shifting into reverse. The contact stated that after shifting to drive, the RPM revved; however, the vehicle failed to accelerate as needed. The contact release...

Mileage: 65,000

The contact owns a 2018 Ford Explorer. The contact stated that while attempting to shift to revere, the vehicle jerked and hesitated before shifting into reverse. The contact stated that after shifting to drive, the RPM revved; however, the vehicle failed to accelerate as needed. The contact release...

Mileage: 65,000

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the contact noticed that water was leaking in on both sides of the windshield. The contact stated that due to the failure, rainwater was leaking onto instrument panel, causing the instrument panel to bec...

Mileage: 138,000

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the contact noticed that water was leaking in on both sides of the windshield. The contact stated that due to the failure, rainwater was leaking onto instrument panel, causing the instrument panel to bec...

Mileage: 138,000

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the contact noticed that water was leaking in on both sides of the windshield. The contact stated that due to the failure, rainwater was leaking onto instrument panel, causing the instrument panel to bec...

Mileage: 138,000

My car has 105k miles on it. And the check engine light came on. Code was 3rd cyl. Misfire. Changed spark plug and coil pack. Light cane back on the next day. Then the overheat warning comes on. Shut vehicle off to cool. The coolant is now completely empty. Vehicle will not start. Have towed and the...

THE FRONT SEAL OF WINDSHIELD SEEMS TO BE LETTING QUITE A BIT OF AIR FLOW THROUGH WINDOW INTO VEHILE WHEN DRIVING 35+ MILES/HR. THERE IS A RECALL ON THE PARTICUALAR PART THAT NEEDS TO BE REPLACED. THE VIHICLE HAS YET TO BE INSPECTED BY PROFESSIONAL.

The clips on my windshield are not holding windshield in properly and the black rubber on outside of windshield is deteriorating and my windshield vibrates while driving.

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the passenger's side roof rank top cover detached and flew off into traffic. The dealer provided a mobile service and the vehicle was diagnosed with failed roof rank push pins. The contact was informe...

Mileage: 105,000

Took the vehicle to a Ford Dealership to fix the roof railings (recalled). While doing their inspection they said the vehicle was out of coolant and that the water pump needed to be replaced and it would cost $4400.82. There were no warning lights or anything indicating that anything was wrong wit...

The APIM (sync module) went blank. It controls backup camera, radio, heat and air, sensors on the bumper etc... Ford said the APIM failed testing and recommended to replace the APIM to gain access to the screen. It would only cost about $1100. This is a safety issue because the sensors will not ...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of ...

Faulty throttle body after purge valve replacement. Car would not accelerate and had to be towed to the dealer. Throttle body is stuck in the closed position according to the dealer.

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle jerked forward and backward. The contact stated that the vehic...

Mileage: 100,200

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not y...

Mileage: 83,276

The contact owns a 2018 Ford Explorer. The contact stated while driving 75 MPH, the contact became aware that the driver’s side keypad had detached from the door, causing the trunk to not release or open. The door ajar warning light illuminated; however, all the doors were properly closed. The con...

Mileage: 102,000

Doesn’t want to run right

Doesn’t want to run right

As I made a turn, the toe link broke and caused my car to be thrown to side of road.

Driving home from work when all of a sudden my car started jerking, not shifting correctly and could hear a noticeable noise coming from the engine. Low oil pressure light came on and pulled over. Car would not restart. Had it towed to mechanic and was determined that the engine was hydrolocked due ...

The contact owns a 2018 Ford Explorer. The contact stated while his daughter was driving approximately 35 MPH over a bump in the roadway, the steering wheel turned to the left while driving straight on the roadway. The contact stated that his daughter had not seen warning light illuminated. The cont...

Mileage: 137,000

For the 2nd row passenger seat the clip has broken. You can not safely have a passenger in the seat. I have been trying for over a year to get the part. I was told by the last person who looked at it that it is specific to the air bag seat belts in the second row. I also had a coworker who had t...

The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the check engine and coolant warning lights illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed that the water pump had leaked into the engine and advised the c...

Mileage: 160,000

On the highway doing 70 mph when the 2018 explorer started to sway back n forth and skipping across the road, got it stopped on the side of road and found out that my rear drivers toe link has broke. I see FORD has a RECALL on the 2016 - 2017 explorers for this problem... I'm lucky that I didn't kil...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of ...

The contact owns a 2018 Ford Explorer. The contact's wife stated that while driving at an undisclosed speed, the vehicle stalled with the low oil warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The ...

Mileage: 125,787

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel seized and failed to function as intended. The contact stated that the steering wheel was difficult to turn. The vehicle was not diagnosed or repaired by an independent mechanic. Addi...

Mileage: 25,000

Got a letter in February from Ford about recall 24S02/NHTSA recall 24V031and have not seen any updates in the last t months ????

The contact owns a 2018 Ford Explorer. The contact stated that after the vehicle was repaired under NHTSA Campaign Number: 24V031000 (Structure); the roof racks started to detach from the vehicle, almost causing the sunroof to fracture. The contact stated that the side view mirrors seized without wa...

Mileage: 77,000

The contact owns a 2018 Ford Explorer. The contact stated that after the vehicle was repaired under NHTSA Campaign Number: 24V031000 (Structure); the roof racks started to detach from the vehicle, almost causing the sunroof to fracture. The contact stated that the side view mirrors seized without wa...

Mileage: 77,000

The contact owns a 2018 Ford Explorer. The contact stated that the bottom section of the front windshield rubber trim seal had deteriorated and became unsecured. While driving at various speeds, the unsecured trim was blown into the field of view of the driver, creating a visibility hazard. The caus...

Mileage: 40,000

My check engine light came on took the SUV to Ford Dealership for service. They informed me that my engine had coolant intrusion and that I would need a new engine. In reviewing this information online I noticed that there have been multiple recalls on the EcoBoost engine with the same problem.

The contact owns a 2018 Ford Explorer. The contact stated while driving approximately 30-35 MPH, there was an abnormal squeaking sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the bushing joint had fractured and needed to be repaired or...

Mileage: 62,500

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 60 MPH, the passenger’s side A-pillar trim detached. The contact...

Mileage: 100,030

My 2.7L eco boost ford explorer had a crack in the intake manifold allowing water to leak into the piston heads. This resulted in engine misfire and ultimately led to a full engine replacement. The service technicians at the dealership noted that the 2.7 L eco boost are notorious for cracked engine ...

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on the passenger’s side windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was ...

Mileage: 99,000

I purchased this vehicle Nov. 2021 with 46,000 miles and still having warranty on it. After driving less than 3000 miles began to see large/heavy amounts of blue smoke coming from the exhaust when starting the vehicle along with random loud noise at certain times when starting. Checked the oil and i...

I am the original owner of my 2018 Ford Explorer. I brought it to my dealership for issues and one was, I have been experiencing a loud intermittent obnoxious noise while driving over 55 mph. Sounds like it is coming from the top of my windshield to the roof, before the sunroof. Nothing is loose, up...

Check engine light showing. Diagnostic testing shows misfire in cylinder #3. Ford dealership ran diagnostic testing ($169.95) and verified concern and found coolant intrusion cylinder #3. Advised, due to mileage (75,976 miles), replacement of long block. Replacement cost estimated at $11k. No ...

Check engine light showing. Diagnostic testing shows misfire in cylinder #3. Ford dealership ran diagnostic testing ($169.95) and verified concern and found coolant intrusion cylinder #3. Advised, due to mileage (75,976 miles), replacement of long block. Replacement cost estimated at $11k. No ...

The contact owns a 2018 Ford Explorer. The contact stated while driving at approximately 65 MPH, the A-Pillar trim on the driver's side loosened and was blown off the vehicle. The contact was unable to recover the trim from the highway. The contact stated that later, the passenger’s side A-Pillar ...

Mileage: 87,920

Our 2018 Ecoboost Ford Explorer started releasing smoke from the tailpipe when starting in April 2023. I took it in to the Ford of Kirkland dealership in early May 2023. They kept my car for 9 weeks, and then said there is nothing wrong with it and gave it back in July 2023. The car kept having the...

Mileage: 110,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side and the passenger's side windshield exterior A-pillar trims had separat...

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on both sides of the windshields started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not ...

Mileage: 46,000

See attached document for complaint.

The contact owns a 2018 Ford Explorer. The contact stated that the driver's side trim had detached from the windshield. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet a...

Mileage: 32,000

The APIM module that controls the display and functioning has stopped working. The following are a couple of safety concerns with this: 1. The backup camera does not work. I almost hit a pedestrian while backing up because of this. 2. Hands free features with communication and gps is not available...

The contact owns a 2018 Ford Explorer. The contact stated while driving approximately 65 MPH, the transmission became inoperable. No warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the torque converter and flywheel were f...

Mileage: 107,033

Cowl is rotting and pieces are coming off. Car has less than 50k miles. Also causing windshield to rattle.

See attached document for complaint

The contact owns a 2018 Ford Explorer. The contact stated that the front driver's side window B-pillar trim, where the keypad entry was mounted was detaching. The vehicle was taken to the dealer, where the contact was informed that there was no recall related to the failure. The vehicle was not repa...

Mileage: 35,000

See attached document for complaint

The contact owns a 2018 Ford Explorer. The contact started while driving at approximately 20 MPH, the check engine warning light and several unknown warning lights were illuminated. The electrical system shut down and the engine stalled. The instrument panel became inoperable. Additionally, the powe...

The contact owns a 2018 Ford Explorer. The contact started while driving at approximately 20 MPH, the check engine warning light and several unknown warning lights were illuminated. The electrical system shut down and the engine stalled. The instrument panel became inoperable. Additionally, the powe...

The contact owns a 2018 Ford Explorer. The contact started while driving at approximately 20 MPH, the check engine warning light and several unknown warning lights were illuminated. The electrical system shut down and the engine stalled. The instrument panel became inoperable. Additionally, the powe...

See attached document for complaint

Failed water pump/coolant leak. Vehicle will suddenly overheat and engine can seize. Vehicle will stop unexpectedly and endanger the lives of the driver, passenger and other motorists. Temperature warning and check engine light comes on only when vehicle is overheated at which point there is no co...

Our radio and back up assistance screen just stop working

Our radio and back up assistance screen just stop working

The contact owns a 2018 Ford Explorer. The contact stated that after his wife had driven and parked the vehicle, he noticed that the front driver's side window pillar trim, where the digital keypad was mounted had detached. The contact stated that he applied tape to the trim, but the tape could not ...

Mileage: 102,000

The horn went out for a second time since I’ve owned this vehicle. The horns are in a bad location and in rainy weather they get wet and short out. The dealer will replace the horn again.

The horn went out for a second time since I’ve owned this vehicle. The horns are in a bad location and in rainy weather they get wet and short out. The dealer will replace the horn again.

The a-piller trim flew off my car while driving down the highway. I was not in a place where I could pull over, so I am unsure if it hit anyone.

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact sta...

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the transmission experienced rough downshifting. No warning light was illuminated. The contact stated that the transmission had previously been replaced twice; however, the failure persisted. The vehicle...

Mileage: 104,000

The contact owns a 2018 Ford Explorer. The contact stated that the front A-pillar trim located at the bottom of the windshield had started to crack and was making an abnormal buzzing sound while driving. The vehicle was taken to a dealer where the contact was informed that the part was not included ...

Mileage: 60,698

The contact's parents own a 2018 Ford Explorer. The parents received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated while driving 80 MPH, the driver’s side A-pillar detached and flew off the vehicle. The vehicle was taken to the residence. The vehicle was not diag...

Mileage: 50,000

The contact owns a 2018 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the driver’s side B-pillar trim detached from the vehicle and flew off. Additionally, the passenger's side B-trim pillar was dangling. The contact stated that because of the failure, ...

Mileage: 70,000

The contact owns a 2018 Ford Explorer. The contact stated while driving 65 MPH, the driver's side key panel detached. The contact stated that after the failure the liftgate ajar warning light illuminated and the contact pulled over to the shoulder of the roadway. After a visual inspection, the conta...

Mileage: 104,000

The contact owns a 2018 Ford Explorer. The contact stated while driving 73 MPH, the front driver's side window exterior trim where the keyless entry keypad was located, had detached, and was hanging by the electrical wiring. The vehicle was taken to the dealer, but the vehicle was not diagnosed or r...

Mileage: 60,950

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side and the passenger's side windshield exterior A-pillar trims had detache...

My cars B Pillar (security pad) became unattached from my car while simply driving down the road. This part detaching caused my liftgate to lock and make me unable to open my truck for anyone and also the part could have fallen into the road way and caused a disturbance or accident to cars behind me...

Ford EcoBoost 2.0 engine failure at 66,000 miles as coolant has leaked into the engine compartment and oil pan. Known issue by Ford as design defect on the EcoBoost engines. Current class action lawsuit over this [XXX] et al., v. Ford Motor Company, Case No. [XXX], filed in the United States Dis...

Both right and left side exterior A-pillar trim parts detached while driving. 2018 Ford Explorer.

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Mileage: 80,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V316000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

Power Steering Assist Fault warning flashed briefly on 6/1/2024, everything has been fine until 6/8/2024 I went out and started my car the Power Steering Assist Fault warning came on again so I turned the car off and turned it back on the warning was still there. My husband came out and did the same...

The contact owns a 2018 Ford Explorer The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufa...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that while at a complete stop and attempting to turn left, the steering wheel seized, and the v...

Mileage: 20,261

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that while at a complete stop and attempting to turn left, the steering wheel seized, and the v...

Mileage: 20,261

I own a 2018 Ford Explorer there has been an issue when it’s cold out the APIM is not responding and turning on the reverse camera when vehicle is put into reverse. When it is above 70 degrees Fahrenheit the APIM works intermittently. The problem with this is out of the blue when it decides to wor...

I own a 2018 Ford Explorer there has been an issue when it’s cold out the APIM is not responding and turning on the reverse camera when vehicle is put into reverse. When it is above 70 degrees Fahrenheit the APIM works intermittently. The problem with this is out of the blue when it decides to wor...

The contact owns a 2018 Ford Explorer. The contact stated while driving at approximately 50 MPH, there was an abnormal sound as if there was something striking the windshield. The contact became aware several months later that the exterior A-Pillar trim was loose. The vehicle was not diagnosed or re...

Mileage: 140,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The cont...

Mileage: 90,000

The contact owns a 2018 Ford Explorer. The contact stated that on several occasions the vehicle failed to start. Additionally, while driving at various speeds, the vehicle shut off unintendedly. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the alternator w...

Mileage: 75,000

The contact owns a 2018 Ford Explorer. The contact stated that on several occasions the vehicle failed to start. Additionally, while driving at various speeds, the vehicle shut off unintendedly. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the alternator w...

Mileage: 75,000

Back up camera went blue screen. I noticed they had recalls on the 2018's that were manufactured in October of 2018 however my car was manufactured before Oct 2018

The contact owns a 2018 Ford Explorer. The contact stated that the driver’s side windshield was cracked. The contact also stated while driving at an undisclosed speed, she became aware of a crack on the passenger’s side windshield. The contact received notification of NHTSA Campaign Number: 24V0...

Mileage: 70,000

The contact owns a 2018 Ford Explorer. The contact stated that the driver’s side windshield was cracked. The contact also stated while driving at an undisclosed speed, she became aware of a crack on the passenger’s side windshield. The contact received notification of NHTSA Campaign Number: 24V0...

Mileage: 70,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of t...

The contact owns a 2018 Ford Explorer. The contact stated that the vehicle was shaking while idling, initially without warning. Recently, while the vehicle was in reverse(R), the vehicle shut off while idling with the transmission warning light illuminated. The contact restarted the vehicle and drov...

Mileage: 120,000

The contact owns a 2018 Ford Explorer. The contact stated that while the vehicle was parked, he became aware that the driver’s and passenger’s side roof rails were partially detached near the rear of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the roof rails needed...

Mileage: 40,000

The contact owns a 2018 Ford Explorer. The contact stated that while driving at approximately 70 MPH, the cowl detached, and the contact witnessed a vehicle swerve. It was unknown if the cowl crashed into the vehicle. The contact stated that the failure recurred, the A-pillar trim detached, and the ...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Air bag style seat belt has broken twice and won’t allow seat belt to latch after it breaks. Broke while seat belt was in use and driving down the highway. When replacing the buckle I found that the frame piece on the seat was broke and moved when trying to tighten the buckle. The buckle has been ...

Air bag style seat belt has broken twice and won’t allow seat belt to latch after it breaks. Broke while seat belt was in use and driving down the highway. When replacing the buckle I found that the frame piece on the seat was broke and moved when trying to tighten the buckle. The buckle has been ...

The contact owns a 2018 Ford Explorer The contact stated while driving 70 MPH, the passenger’s side front door A-pillar trim detached and flew off the vehicle and almost hit another vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do t...

Mileage: 100,000

The contact's son owns a 2018 Ford Explorer. The owner received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount ...

Front hood paint bubbling, corrosion and peeling

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manuf...

Mileage: 64,000

The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound emanating from the exterior of the vehicle. After a visual inspection, the contact observed that the windshield cowl had become detached. The vehicle was taken to the deal...

Mileage: 40,000

No incident yet.Between front door and back door, trim not secure. Is this included in recall #24V031?

car developed leaks and a mold smell. brought car to dealer, apparently, sunroof drains were plugged up cause water to build up in the car. The mold is making my wife and I sick. This is a severe health hazard caused by a manufacturing or design defect. The service dept at the dealer tried 3 or 4 ...

Water pump failed. Coolant is leaking

Ford explorer transmission is out and at 62000 miles just under 5 years old. While driving vehicle it will loose power, making it difficult to drive safely. vehicle is currently at a ford dealership that verified issued. Ford motor company states must submit complaint here. when vehicle looses power...

Three times within the last 4 years I have had a Map Sensor failure. I was told the first time, this is rare. I was told the second time, this never happens twice. This time I'm told that they just don't know what is causing it. Must be 3 bad sensors in a row somehow. The engine failure on [XXX] was...

The contact owns a 2018 Ford Explorer. The contact stated while driving approximately 55 MPH, a tractor trailer truck passed by in the opposite lane and the rear GPS fin and the radio antenna blew off the vehicle. The contact stated that the loss of the rear fin exposed the electrical circuits to th...

Mileage: 98,000

The contact owns a 2018 Ford Explorer. The contact stated that while driving at 40 MPH, there was an abnormal sound coming from the driver's side of the front window. The contact's wife observed a piece of the molding flapping. No warning light was illuminated. The vehicle was taken to a dealer, whe...

Mileage: 42,100

The contact owns a 2018 Ford Explorer. The contact stated that the rear backup camera would display a blue image on the infotainment screen. The dealer was notified of the failure and informed the contact that there were no recalls on the vehicle. The manufacturer was also notified of the failure an...

Mileage: 42,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

The contact owns a 2018 Ford Explorer. The contact stated that the vehicle was parked when there was heavy rain in the area. The contact stated that after the heavy rain passed when they were placing items in the back seat, they noticed that water was in the cup holder. The contact discovered a crac...

Mileage: 99,000

Frame around windshield is loose on the right. Rattles when driving at higher speeds.

Lost A pillar trim yesterday on a drive. I was advised that the recall was still in advanced notice. I am not paying to repair my vehicle while they figure their stuff out. I will be driving around without an A pillar now!

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Mileage: 55,267

See attached document for complaint

Passenger side A-pillor flew off car on hwy near sweetwater tx luckily there wasn’t a car behind while driving hwy speed

The contact owns a 2018 Ford Explorer. The contact stated that while driving at approximately 65 MPH, the engine overheated. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the water pump and fan. The wa...

Mileage: 91,200

The contact owns a 2018 Ford Explorer. The contact stated that while his wife was driving at approximately 65 MPH, the passenger side A-pillar detached from the vehicle. The contact called the dealer and informed the contact that the parts were not yet available for the NHTSA Campaign Number: 24V031...

Heat stopped working in Dec. Had it checked by local mechanic coolant very low but couldn’t find leak. Heat was working and no check engine light ever went on. About month later had car back for oil change and mechanic found leak, again no check engine or warning ever came on. Finally got appt...

Heat stopped working in Dec. Had it checked by local mechanic coolant very low but couldn’t find leak. Heat was working and no check engine light ever went on. About month later had car back for oil change and mechanic found leak, again no check engine or warning ever came on. Finally got appt...

Received letter for FORD Recall #20N11 Roof Rack becoming unattached while driving. Went to viva ford and dealership said there was no remedy for it at the moment. Roof rack has already started lifting, was only instructed they can put glue which is useless due to glue not adhering in the hot temper...

On February 9, 2024 I was headed to work as a ICU Charge Nurse. I was driving about 65 mph on the highway and suddenly my engine failed. My engine completely turned off. I wasn’t able to press the gas to accelerate. My steering wheel also locked so I had no control over my vehicle anymore. Eventua...

On February 9, 2024 I was headed to work as a ICU Charge Nurse. I was driving about 65 mph on the highway and suddenly my engine failed. My engine completely turned off. I wasn’t able to press the gas to accelerate. My steering wheel also locked so I had no control over my vehicle anymore. Eventua...

Unknown

In addition to this recall on my vehicle, NHTSA Recall Number: 24V031. This is not the only problem around the windows but the pillars on the driver and passenger doors are coming off as well. When we were looking at other Ford explorers on 1/1/23. We noticed that this is a common issue with all the...

I have a 2018 Explorer that may be involved in the Ford recall for the windshield trimpieces that may come loose. I may not have that issue but I have an issue with trim pieces separating from both the drivers and front passenger doors.

While driving on the interstate the piece of trim along the passenger side windshield flew off. No warnings. I am unsure if it caused any damage to anyone driving near me. It took me a moment to realize what had happened. I took the car to Ford repair where they had to replace the pillar molding, pi...

Was driving on the high way and the B pillar trim detached and was hanging by the wire. No damage was done to this area prior and appears the adhesive gave out. Due to incident back lift gate is inoperable and displays as open.

On the exterior this car has a plastic A-pillar cover on both sides of the windshield, i already had one fly off on expressway ( luckily didnt hit anyone or cause an accident) i replaced the one, but now the other side is coming loose as well, not sure if its a defect in the clips or the design , bu...

I was driving on the freeway when one of my A pillers flew off and cause the person behind me to loose control of their car. About 5 min later the other a piller flew off almost causing an accident with a semi and trailer.

The passenger windshield trim piece blew off my vehicle on the interstate yesterday and caused the vehicle behind me to swerve to try to avoid it. Looking through my rear view mirror, the driver appeared to lose control due to over correction. The driver avoided a collision and crash, but it looke...

My screen went black for my Ford Explorer. I have no access to climate controls, backup Camera, radio, GPS, etc. My local Ford dealership said there was a recall pending but that’s been a few months now. It’s very dangerous driving like that with my 4 and 2 year old in the car.

January 2023 - vehicle shifts hard, revs high between shift points, almost jumps between shifts. Trouble code p0757- shift solenoid “b” stuck open. 85,000 miles. Cost to fix $900. December 2023 - same code, same symptoms. Now entire transmission needs to be replaced at a cost of $6600. 10...

After dealer inspection of my 2018 Ford Explorer, I was informed that the rear knuckles needed replacement due to cracked bushing. I was informed that this is a safety issue that needs to be addressed immediately, at a cost of $2400.00. After some cursory research I found that there was a recall f...

The contact owns a 2018 Ford Explorer. The contact stated that while driving approximately 55 MPH, the passenger’s side trim detached from the vehicle. The trim struck the front windshield of another vehicle, causing the other driver to lose control of the vehicle and the vehicle spun out. The con...

Mileage: 99,800

Windshield cowl (trim) had deteriorated, possibly due to common heat and sun damage. 1. We do not know whether or not the deteriorated cowl will affect windshield stability or water leaks. If windshield stability is affected, it would affect safety. 2. Other complaints have noted that pieces of d...

The contact owns a 2018 Ford Explorer. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered and hesitated to respond. There was no warning light illuminated. The contact stated that the failure also occurred while driving with Adaptive Cruise...

Mileage: 115,631

Driver door keypad detacted from pillar. Rear lift gate will not open with button on lift gate, key fob or switch in dash board.

Torque converter issues as outlined here: [XXX] Almost was in accident due to loss of power and slow take off from issue with transmission torque converter. Engine shaking bad when in drive or reverse while stopped. Caused two motor mounts to be damaged. One split open and leaked fluid. Those ha...

Torque converter issues as outlined here: [XXX] Almost was in accident due to loss of power and slow take off from issue with transmission torque converter. Engine shaking bad when in drive or reverse while stopped. Caused two motor mounts to be damaged. One split open and leaked fluid. Those ha...

I purchased this used vehicle from Carmax 1/2022. Prior to my purchase it was a fleet vehicle. On 09/18/2023 I experienced EcoBoost engine failure.Mileage is currently roughly 49k. Incident occured 2 months outside of Powertrain warranty. The engine light would come on intermittently when driving....

Torque converter and transmission problems cause the vehicle to stutter upon acceleration or not accelerate at all. Gear shifts can be erratic. No CEL or DTCs appear in the OBD system. I was barely able to proceed through an intersection until the transmission finally engaged fully and I was able to...

Windshield molding is defective due to cracking and splitting. Whistling sounds while driving. Danger of molding coming off and causing an accident. I took it to the dealer and having it replaced. Very costly. I understand this is under investigation but not recalled yet. Please advise.

Windsheild trim is breaking into pieces on the sides and coming off.The bottom trim going across the hood is getting wavy and cracking and not laying flat on the surface anymore. It is also starting to break away. Dealer said no repairs for this are covered under warranty and if I want it fixed its ...

The contact owns a 2018 Ford Explorer. The contact stated that while her husband was reversing from the garage, the liftgate malfunctioned and opened. The driver opened the driver's side door and struck the door frame. The door frame was damaged. There were no warning lights illuminated. Additionall...

Mileage: 24,000

The contact owns a 2018 Ford Explorer. The contact stated that the front windshield was disintegrating. There were no warning lights illuminated. While driving, the contact detected that there was an abnormal chirping noise and wind entering the vehicle. The contact stated that the failure had gradu...

Mileage: 105,000

Cowl trim on front windshield is detaching from the windshield and flapping while vehicle in operation. Concerned this will fly off the vehicle snd possibly land on another traveling vehicle and possibly cause an accident. This just started making a buzzing noise approximately two weeks ago and af...

Cowl trim on front windshield is detaching from the windshield and flapping while vehicle in operation. Concerned this will fly off the vehicle snd possibly land on another traveling vehicle and possibly cause an accident. This just started making a buzzing noise approximately two weeks ago and af...

The NHTSA has opened an investigation into 2011-2019 models experiencing an issue with the windshield trim panel. The trim panels are cracked and disintegrating and pieces are missing posing a hazard while the vehicle is being operated at highway speeds.

I have owned this vehicle for a year and have gone through three batteries. It shows multiple coded for circuit shorts - Passenger mirror motor, tailgate/liftgate/trunk motor as well as the cinch striker motor, instrument panel which has lost communication with cruise control module, power steering ...

I have owned this vehicle for a year and have gone through three batteries. It shows multiple coded for circuit shorts - Passenger mirror motor, tailgate/liftgate/trunk motor as well as the cinch striker motor, instrument panel which has lost communication with cruise control module, power steering ...

I have owned this vehicle for a year and have gone through three batteries. It shows multiple coded for circuit shorts - Passenger mirror motor, tailgate/liftgate/trunk motor as well as the cinch striker motor, instrument panel which has lost communication with cruise control module, power steering ...

The contact owns a 2018 Ford Explorer. The contact stated that while driving at approximately 80 MPH, the vehicle stalled without warning. The contact stated that she was able to coast the vehicle off the roadway safely. The vehicle was then towed to an independent mechanic where the failure could n...

Mileage: 79,008

Right side windshield trim panel detached from the car while moving. Had to purchase two different pieces at a cost of approximately $139.00 each. Plus the cost of installation.

As I was driving on to the grocery store on a stop light I heard a rattle sound deflecting to another vehicle, the other vehicles driver heard the noise and noticed a puddle of water,and notified me. Emediatly i pulled over. Indeed, there was leak, unfortunately couldn't tell where it was coming fr...

The windshield trim has come loose & come off on the left side while going down the road. The right side is beginning to do the same thing. I noticed pieces missing on 10/10/23 & on 10/11/23 a big piece flew off the car as I was driving down the highway.

The windshield trim has come loose & come off on the left side while going down the road. The right side is beginning to do the same thing. I noticed pieces missing on 10/10/23 & on 10/11/23 a big piece flew off the car as I was driving down the highway.

The contact owns a 2018 Ford Explorer. The contact stated that while self-inspecting the vehicle, he noticed the paint on the front of the hood was corroded and peeling. The vehicle was taken to the dealer; however, the dealer informed the contact that his VIN was not included in an unknown recall. ...

Mileage: 12,000

The car had catastrophic engine failure. It had zero mechanical issues and all routine maintenance. It started rough a few times. Which I now know was a misfire. It then overheated while driving. Brought to a mechanic who said it was a blown head gasket. The coolant leaked into the oil. Engine had ...

The contact owns a 2018 Ford Explorer. The contact stated that on several occasions while in reverse, the back-over prevention screen displayed a black screen preventing the image from being seen. The vehicle was taken to a dealer where it was diagnosed that the APIM needed to be replaced. The vehic...

Mileage: 90,000

The contact owns a 2018 Ford Explorer. The contact stated while driving at approximately 40 MPH, and at various speeds, the vehicle would vibrate and then would start to sway, and the contact could not maintain lane control. The contact stated no warning light was illuminated. The contact had taken ...

Mileage: 96,000

The contact owns a 2018 Ford Explorer. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the crank and camshaft valve position sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer...

Mileage: 55,000

The contact owns a 2018 Ford Explorer. The contact stated that while the vehicle was idling at a stop, the vehicle hesitated while responding. No warning lights were illuminated. The contact stated that the vehicle was diagnosed, and it was determined that the torque converter had overheated. The co...

Mileage: 103,000

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the service engine warning light illuminated. The vehicle was taken to the dealer, who performed a software update; however, the failure recurred. The vehicle was not repaired. The manufacturer was not m...

Windshield noise above 35mph. Seals are rotting. Couldn't upload photos.

EXHAUST SAFTEY ISSUE / MY CEL CAME ON LEAVING WORK ON 9/25 , SCANED CODE AND GOT A CODE OF P0430 (CATALYTIC CONVERTER BANK 2) I FOUND A CUSTOMER SATISFACTION PROGRAM ISSUED ON 06/13/19 -(PROGRAM #19M01) ON THIS TO REPLACE UNDER AN EXTENDED WARRANTY. THE ISSUE IS WARRANTY COVERAGE IS 11 YEARS OR 120,...

EXHAUST SAFTEY ISSUE / MY CEL CAME ON LEAVING WORK ON 9/25 , SCANED CODE AND GOT A CODE OF P0430 (CATALYTIC CONVERTER BANK 2) I FOUND A CUSTOMER SATISFACTION PROGRAM ISSUED ON 06/13/19 -(PROGRAM #19M01) ON THIS TO REPLACE UNDER AN EXTENDED WARRANTY. THE ISSUE IS WARRANTY COVERAGE IS 11 YEARS OR 120,...

EXHAUST SAFTEY ISSUE / MY CEL CAME ON LEAVING WORK ON 9/25 , SCANED CODE AND GOT A CODE OF P0430 (CATALYTIC CONVERTER BANK 2) I FOUND A CUSTOMER SATISFACTION PROGRAM ISSUED ON 06/13/19 -(PROGRAM #19M01) ON THIS TO REPLACE UNDER AN EXTENDED WARRANTY. THE ISSUE IS WARRANTY COVERAGE IS 11 YEARS OR 120,...

Windshield trim detached during highway travel. It flapped hitting the windshield and flew off almost causing collision.

Windshield trim detached during highway travel. It flapped hitting the windshield and flew off almost causing collision.

Windshield trim detached during highway travel. It flapped hitting the windshield and flew off almost causing collision.

Passenger side windshield trim pieces detaching from the car's body at highway speeds.

The contact owns a 2018 Ford Explorer. The contact stated while driving approximately 45 MPH, the vehicle overheated. The temperature gauge increased to the high engine temperature level. There was an abnormal beeping sound detected. The contact noticed that the coolant reservoir was empty and added...

Mileage: 71,699

The windshield bottom rubber trim is Descente grating and falling apart.

The contact owns a 2018 Ford Explorer. The contact stated that two years ago, he had received an unstated NHTSA Campaign for the roof rail. The contact stated that the recall repair was completed. The contact stated that the roof rail failure had occurred after the recall repair was completed. The v...

Mileage: 68,000

The gas gauge isn’t reading correctly. I’m a mother of a one year old son and I didn’t noticed that my car was reading wrong until I put in gas and it didn’t give me the correct reading. I have spoken to many people who owns a Ford Explorer and they have said the same thing. I don’t even k...

The gas gauge isn’t reading correctly. I’m a mother of a one year old son and I didn’t noticed that my car was reading wrong until I put in gas and it didn’t give me the correct reading. I have spoken to many people who owns a Ford Explorer and they have said the same thing. I don’t even k...

The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was blue smoke coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated that the two turbo chargers were leaking and that...

Mileage: 68,000

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V316000 (Structure) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware ...

When the radio is on, a loud buzzing sound from the radio, do not believe it’s in the speakers

The contact owns a 2018 Ford Explorer. The contact stated while driving 35 MPH, the contact heard an abnormal sound. No warning light was illuminated. The vehicle was diagnosed by a dealer and confirmed that the failure was with the power take off unit internal failure and was leaking fluid. The veh...

Mileage: 108,000

The contact owns a 2018 Ford Explorer. The contact stated that while stopped at a traffic signal, the vehicle was shaking and vibrating abnormally. The contact stated there was no warning light illuminated. The contact stated that the failure had become a recurring failure. The contact had not taken...

Mileage: 67,000

The contact owns a 2018 Ford Explorer. The contact stated while driving 30 MPH, there was a message indicating that the engine was overheating. Additionally, the contact became aware of a burning odor. The contact was able to drive to the residence and parked the vehicle in the garage. The contact t...

Mileage: 40,000

My car started to make a buzzy kind of noise when I go over 30mph, with the heat I notice the cowl panel started to have some wear and tear, I google it and it seems to be an issue for this type of vehicles of Ford when it’s hot. I have read and watch many videos of people with the same car havin...

I was driving on the highway at about 70 mph when the passenger side window trim flew off of the vehicle, causing a loud noise that startled me as I drove. I do not believe the trim piece hit another vehicle as it was nighttime and the road was not crowded, but it easily could have in other circumst...

Recently my screen has not been working in the car. When I took it to the car dealership they said it was the APIM and it is 1400. They said they have had to order about 35 of them in the past month with cars having the same issue. If this is the case then a recall should be considered due to the pr...

Recently my screen has not been working in the car. When I took it to the car dealership they said it was the APIM and it is 1400. They said they have had to order about 35 of them in the past month with cars having the same issue. If this is the case then a recall should be considered due to the pr...

The cover to the hitch flew off (never taken off) while going up the interstate

APIM Module is bad

APIM Module is bad

Both side pieces on the windshield have flow off while traveling down the high way. The first time it happened was about 2 months ago on the passengers side and last night 7/21 on the drivers side

Windshield panel pillar and moldings are missing and flying off vehicle.

The contact owns a 2018 Ford Explorer. The contact stated that while accelerating there was an abnormal exhaust odor inside the vehicle. There were no warning lights illuminated. The contact then had a headache, but medical attention was not provided. The vehicle was taken to the local dealer howeve...

Mileage: 18,000

A-pillar passenger side window trim came loose, would not pop back in, and broke off while driving down the highway.

The windshield trim molding on both sides of my vehicle, at different times, became unattached, broke and flew off while traveling at 70 mph, causing damage to my vehicle, while jeopardizing the safety and well-being of other vehicles behind or around me on the road. The safety of others are at ris...

I Drove Explorer directly to Mayo Clinic in MN shorty after the purchase. It would smell like sulpher at times, gasoline, exhaust and I was getting very poor fuel economy. Averaging 17-2. I got extremely sick and confused and had severe headaches and nausea, vertigo, congnitive impairments, burning...

I Drove Explorer directly to Mayo Clinic in MN shorty after the purchase. It would smell like sulpher at times, gasoline, exhaust and I was getting very poor fuel economy. Averaging 17-2. I got extremely sick and confused and had severe headaches and nausea, vertigo, congnitive impairments, burning...

I Drove Explorer directly to Mayo Clinic in MN shorty after the purchase. It would smell like sulpher at times, gasoline, exhaust and I was getting very poor fuel economy. Averaging 17-2. I got extremely sick and confused and had severe headaches and nausea, vertigo, congnitive impairments, burning...

The contact owns a 2018 Ford Explorer. The contact stated that the liftgate failed to open. A message indicating a liftgate failure was displayed. The vehicle was taken to a used car dealer, where the liftgate fuse was replaced twice in one year; however, the failure persisted. The Ford dealer was n...

Mileage: 25,000

The contact owns a 2018 Ford Explorer. The contact stated that the liftgate failed to open. A message indicating a liftgate failure was displayed. The vehicle was taken to a used car dealer, where the liftgate fuse was replaced twice in one year; however, the failure persisted. The Ford dealer was n...

Mileage: 25,000

The passenger side windshield panel flew off while driving 70 mph on the highway. There is now a rattling sound when I drive over 30 mph. There were no warning signs, only a loud crack. This could have been very dangerous if someone had been next to or behind the vehicle.

The passenger side windshield panel flew off while driving 70 mph on the highway. There is now a rattling sound when I drive over 30 mph. There were no warning signs, only a loud crack. This could have been very dangerous if someone had been next to or behind the vehicle.

The contact owns a 2018 Ford Explorer. The contact stated that coolant was leaking from the engine and the temperature gauge indicated that the engine was hot. The vehicle was taken to an independent mechanic and the water pump was replaced; however, the contact stated that the failure recurred. The...

Mileage: 81,135

The contact owns a 2018 Ford Explorer. The contact stated that coolant was leaking from the engine and the temperature gauge indicated that the engine was hot. The vehicle was taken to an independent mechanic and the water pump was replaced; however, the contact stated that the failure recurred. The...

Mileage: 81,135

Leaking exhuast fumes into the cab.

Leaking exhuast fumes into the cab.

The vehicle had a premature water pump failure that leaked antifreeze into the engine compartment and caused the engine to seize up while traveling at a higher rate of speed.

Windshield allows wind noise to come through. components loose scare it might fly off

Dealer refuses to repair vehicle without issues being present. States They will only fix it once the problem has arisen.

Dealer refuses to repair vehicle without issues being present. States They will only fix it once the problem has arisen.

Dealer refuses to repair vehicle without issues being present. States They will only fix it once the problem has arisen.

Have had the vehicle for less than a year have had nothing but lil problems but recently have gotten a cranking noise, transmission / coolant leaking under the vehicle. Also have water leaking from the exhaust line when car is in park. Driving back from work early in the morning a sounded like a big...

Have had the vehicle for less than a year have had nothing but lil problems but recently have gotten a cranking noise, transmission / coolant leaking under the vehicle. Also have water leaking from the exhaust line when car is in park. Driving back from work early in the morning a sounded like a big...

Have had the vehicle for less than a year have had nothing but lil problems but recently have gotten a cranking noise, transmission / coolant leaking under the vehicle. Also have water leaking from the exhaust line when car is in park. Driving back from work early in the morning a sounded like a big...

I’ve taken my vehicle multiple times to the Ford dealership due to continuing issues. Every time I’m told nothing is wrong and now I can’t even drive my car 5 feet.

I’ve taken my vehicle multiple times to the Ford dealership due to continuing issues. Every time I’m told nothing is wrong and now I can’t even drive my car 5 feet.

The contact owns a 2018 Ford Explorer. The contact stated while her husband was driving approximately 45 MPH, the check engine warning light started flashing. The contact stated that after blinking twice, the vehicle lost motive power and stalled. The driver coasted to the side of the roadway and ha...

Mileage: 73,000

The contact owns a 2018 Ford Explorer. The contact stated while her husband was driving approximately 45 MPH, the check engine warning light started flashing. The contact stated that after blinking twice, the vehicle lost motive power and stalled. The driver coasted to the side of the roadway and ha...

Mileage: 73,000

A Piller trim came flying off on the highway.

The contact owns a 2018 Ford Explorer. The contact stated while pulling into a parking lot, the high engine temperature message was displayed. Additionally, the “Low Coolant – Pull Over and Check Coolant” message was displayed. The vehicle was taken to an independent mechanic and the contact w...

Mileage: 67,707

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the passenger’s side windshield trim detached from the vehicle. The vehicle was taken to the dealer and the contact was informed that the windshield trim needed to be replaced. The vehicle was not repa...

Mileage: 72,000

Paint bubbling on hood near grill

The contact owns a 2018 Ford Explorer. The contact stated that there was an abnormal rattling sound coming from the passenger’s side dashboard. Over time, the sound spread to the middle and driver’s side of the dashboard. The vehicle was taken to the dealer and the contact was informed that the ...

Mileage: 60,000

The contact owns a 2018 Ford Explorer. The contact stated that the leather on the dashboard was peeling, and the contact was concerned that the passenger's side air bag might deploy. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not mad...

Mileage: 15,000

While driving on the highway the right windshield trim piece on the pillar completely ripped off.

The driver side trim piece near the windshield blew off while driving down the highway.

WINDSHIELD TRIM CAME OFF WHILE DRIVING ON THE HIGHWAY. LUCKILY NO ONE WAS DIRECTLY BEHIND ME , BUT ANOTHER DRIVER ON THE RIGHT OF ME SAW THE PIECE FLAGGED ME DOWN TO LET ME KNOW. AND INFORMED THAT THERE IS AN INVESTIGATION ABOUT THIS PIECE

While driving 75 mph on I-80 in Nebraska, the passenger side windshield trim flew off my 2018 Ford Explorer with no warning. This is the second time it has happened, although we heard something hitting the car before it flew off the first time. This was in 2020.

On 2018 ford explorer, the windshield trim on passenger side came off during a road trip. Vehicle was going 70mph and the trim piece flew off.

I was driving on the interstate, traveling about 70 MPH, when my windshield trim piece of my car just detached and flew off the car. There was no initial impact or causing factor when this occurred. I was confused and looked back when it happened not knowing that a piece of my car had flown off in t...

Both of the front window panels/trim on the outside flew off on the highway. Two different incidents. As if they are not properly installed because why are they so loose and flying off. Ford needs to fix this with a recall this is ridiculous

I was driving on Interstate 75 Sunday April 30 , when the Windshield A-Pillar molding trim ,passenger side blew off and flew into the traffic behind me.

The windshield trim is dethatching from the vehicle. The detached item can cause damage to other vehicles or injury to other motorist. The problem has been confirmed by a service center but not inspected. There is no warning lamp, discovered after hearing a noise while driving.

Water pump failing, has leak

The contact’s wife owns a 2018 Ford Explorer. The contact stated that the dashboard had started to peel. The contact also noticed that bubbles had started to form on the passenger’s side dashboard to the driver’s side dashboard above the air bag housing. The contact also stated that he noticed...

Mileage: 50,000

The windshield trim flew off of my car as we were driving down the highway and behind us into traffic. The whole chunk is missing.

This complaint is regarding faulty water pumps in certain Ford vehicles. This is a known issue that Ford refuses to acknowledge. There are several class action lawsuits filed against Ford as well. The water pump is positioned in the engine’s center section, coolant leaks straight into the oil b...

The trim around my windshield on my driver's side blew off of the car. It is totally missing. Upon research, this appears to be a pretty common problem and it is very dangerous. Parts coming loose while driving could injure other drivers. No warning that the piece was loose. I am not sure who to rep...

The trim around my windshield on my driver's side blew off of the car. It is totally missing. Upon research, this appears to be a pretty common problem and it is very dangerous. Parts coming loose while driving could injure other drivers. No warning that the piece was loose. I am not sure who to rep...

Water pump is inside engine and apparently known to be faulty. After being stranded in traffic behind an accident in winter in Maine It was well below zero and I could not move from the backed up traffic. Had to shut off car and weather was dangerously cold. I brought to dealership I bought it at...

Passenger side A Pillar outside trim became loose starting at the top. Clips failed to hold it secure. Broke off in rain storm while driving on expressway.

The Sync infotainment screen is inoperable and black. My backup camera is no longer operational. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the application programming interface module (APIM) needed to be replaced; however, the part for t...

The Sync infotainment screen is inoperable and black. My backup camera is no longer operational. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the application programming interface module (APIM) needed to be replaced; however, the part for t...

The Sync infotainment screen is inoperable and black. My backup camera is no longer operational. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the application programming interface module (APIM) needed to be replaced; however, the part for t...

While traveling at highway speed, the driver's side windshield pillar trim detached itself from the vehicle and flew into the roadway resulting in the following vehicle needing to take evasive maneuvers to avoid collision. In June of 2021 the passenger side piece also detached at highway speed and c...

While traveling at highway speed, the driver's side windshield pillar trim detached itself from the vehicle and flew into the roadway resulting in the following vehicle needing to take evasive maneuvers to avoid collision. In June of 2021 the passenger side piece also detached at highway speed and c...

Driving on interstate and driver's side panel trim of windshield come off over the weekend. There were no known symptoms or problems prior to the failure. The passenger side looks like it's loose. Have been by the dealer but they have no recall information.

While driving down the interstate a trim piece fllew off of my vehicle.. It was on the driver's side windshield support.

Windshield trim piece came off while driving on the interstate

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V316000 (Structurer) however, the part to do the recall repair was unavailable. The local dealer and manufacturer were not contacted. The contact stated that the manufacturer had exceeded a reasonabl...

The contact owns a 2018 Ford Explorer. The contact stated while approaching a stop light, the vehicle started to vibrate without warning. The vehicle was taken to the dealer and the dealer stated that the transmission support needed to be replaced. The vehicle was repaired but the failure continued....

Mileage: 78,000

Water pump leaking on 2018 Explorer with only 72,365. Dealer said it should be replaced or it could fail destroying the engine. This is the 4th major problem I have had with this vehicle. Not that old to have so many problems. Ford picked up some of the cost but still cost me $850.

All 4 Tires Size 255/50R20 Have Cracked, Split and separated around tread. Extremely unsafe. Vehicle has near 40,000 miles. Vehicle was purchased in May 2018 with these tires already installed. There needs to be a recall, as now we will need to purchase 4 new tires at one time when this should no...

Driving on the highway and drivers side windshield trim blew off at highway speeds almost hitting vehicles behind me. I'm not sure if it hit anyone. I pulled over as soon as I could and no one else pulled over. It could have caused serious accidents.

The windshield trim will not stay on-I will have to take in for replacement. I have already read this was an ongoing issue and was being investigated so I wanted to get my report in as well. This should be a recall issue.

The contact owns a 2018 Ford Explorer. The contact stated that while his wife was driving approximately 70 MPH, the exterior rubber molding from the front passenger’s side windshield trim detached from the vehicle and struck a second vehicle. The contact stated that 3 of the 4 windshield trim pane...

Mileage: 55,000

Around 4:45 , was unable to access cruise control the message rapidly flashed., loss of headlights and all lighting for a few seconds. Was going 70 mph. I exited the interstate to turn around and go to my work on southbound the wrench light came on and I lost power steering, power, acceleration in m...

Around 4:45 , was unable to access cruise control the message rapidly flashed., loss of headlights and all lighting for a few seconds. Was going 70 mph. I exited the interstate to turn around and go to my work on southbound the wrench light came on and I lost power steering, power, acceleration in m...

Around 4:45 , was unable to access cruise control the message rapidly flashed., loss of headlights and all lighting for a few seconds. Was going 70 mph. I exited the interstate to turn around and go to my work on southbound the wrench light came on and I lost power steering, power, acceleration in m...

On a trip from South Carolina to New York, both A-pillar trims blew off on the highway. I am attributing this to both the fluctuations in temperature in the prior 12 hours (over 30 degrees) and a known issue with this vehicle. It was also very windy out.

Water pump leaking

Water pump leaking

I have had three incidents of total brake failure on this vehicle. First, about 3 months ago I could not stop while parking in my garage and hit a work bench. I chalked it up to just a weird low speed incident as the brakes worked fine the next time I drove it. Second, I was traveling on wet road...

I have had three incidents of total brake failure on this vehicle. First, about 3 months ago I could not stop while parking in my garage and hit a work bench. I chalked it up to just a weird low speed incident as the brakes worked fine the next time I drove it. Second, I was traveling on wet road...

The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the infotainment screen was inoperable. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the application programming interface module (APIM) n...

Mileage: 89,000

The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the infotainment screen was inoperable. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the application programming interface module (APIM) n...

Mileage: 89,000

The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the infotainment screen was inoperable. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the application programming interface module (APIM) n...

Mileage: 89,000

roof rail cover flew off on interstate

The passenger side front windshield A pillar outer trim flew off the car when we were driving on CA freeway 15 on Saturday, February 25, 2023. The entire molding flew off and we don’t know if it hit any cars behind us since we were going at least 70 mph.

The contact owns a 2018 Ford Explorer. The contact stated the rearview camera screen was blue and inoperable. The contact stated the “Camera not Available” warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rearview camera to ...

Mileage: 40,000

I have a 2018 Ford Explorer. My SYNC 3 is showing a black screen due to a failed APIM. I do not have my rear camera, GPS, or hands-free capability which impedes driving safely. Ford has recalled multiple other years of my vehicle for this same reason, but not the 2018. Ford has also extended it's w...

Our 2018 Ford Explorer windshield trim panel is partially detached. The detachment is on the passenger side lower corner of the windshield and continues up for 9 inches. No crash has occurred as of this time. I reported the detachment to our local Ford Dealer and they were unconcerned. We first noti...

The contact owns a 2018 Ford Explorer. The contact stated while driving at approximately 60 MPH, the driver’s side roof rail suddenly detached from the roof of the vehicle. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer was not notified of t...

Mileage: 81,000

The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle started overheating. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty water pump. The vehicle was not repaired. The manufacturer was made aware of th...

Mileage: 131,000

Windshield pillar driverside flew off driving up interstate.

The passenger roof "A" pillar (lower half) blew off the vehicle at about 70 MPH. The pillar was not damaged prior to the failure and was not vibrating or making noise prior to suddenly blowing off.

I’ve recently heard from a-couple ford owners and ford technicians them selves that our vehicles come with faulty APIM modules and I just recently found out there was a recall on the 2017 model . I do not understand why there is not a recall on the 2018 model also as mine and several other peoples...

I’ve recently heard from a-couple ford owners and ford technicians them selves that our vehicles come with faulty APIM modules and I just recently found out there was a recall on the 2017 model . I do not understand why there is not a recall on the 2018 model also as mine and several other peoples...

While driving at highway speed, both windshield trim covers flew off and away from our vehicle. Fortunately there were no cars behind us at the time but had there been that piece would have surely hit and potentially impacted their vehicle. I understand this is happening to many of the ford explorer...

Parts of the front windshield trim/seals on the passenger and driver's side have come off on their own. Just noticed that I am missing substantial parts of the driver's side seal and the passenger side is cracked and missing in some areas.

The contact called on behalf of her daughter who owns a 2018 Ford Explorer. The contact stated that after her daughter had placed her 8-month-old grandchild in a car seat in the second-row rear driver’s side seat, she heard a loud banging sound coming from the vehicle. The contact's daughter, was ...

ON TWO SEPARATE OCCASIONS, WITHOUT WARNING, IN 8/2022 AND AGAIN IN 12/2022, THE VERTICAL WINDSHIELD PANELS FLEW OFF MY 2018 FORD EXPLORER SUV WHILE DRIVING AT NORMAL SPEED ON US RT. 495 IN HAVERHILL MA., POTENTIALLY POSING A HAZARD TO FOLLOWING VEHICLES.

The passenger side windshield panel dislodged and flew off the car while driving on the highway at highway speeds. It was sudden event and I had no warning or noise before it happened.

2018 Ford Explorer Water Pump failed with little to no warning causing catastrophic damage to the engine. Flashing check engine light came on for less than 30 second and then turned off I conducted a visual inspection everything seemed fine. Next morning as I was driving to the dealership to have th...

The contact owns a 2018 Ford Explorer. The contact stated that while driving approximately 70-75 MPH, the exterior driver’s side trim piece along the windshield detached from the vehicle. The vehicle was taken to the local dealer where it was diagnosed and determined that the trim needed to be rep...

Mileage: 80,000

The contact owns a 2018 Ford Explorer. The contact stated that while driving approximately 70-75 MPH, the exterior driver’s side trim piece along the windshield detached from the vehicle. The vehicle was taken to the local dealer where it was diagnosed and determined that the trim needed to be rep...

Mileage: 80,000

Windshield trim was coming off while I was driving on interstate 95 at high speed. I was able to secure it before it blew off with some tape and stopped off the highway and got some black duct tape. I have not had it fixed yet but the tape is holding well so far. I just read that this is being inves...

No incident has occurred yet but I heard about the issue with the windshield parts coming loose. I have experienced the sound of air coming through the edges of the windshield when traveling on the highway. The sounds has gotten louder over time and I am always concerned that damage could occur dur...

On or about January 4, 2023, while travelling on Hwy 22 in Texas at approximately 65 mph the right (passenger) side window trim unexpectedly flew off, landing in the road behind me. There was no previous indication of the trim being loose. The safety of others is a concern because the trim could hav...

My 2018 Ford Explorer's water pump is leaking and has caused my car to overheat and then shut down on the highway. Having my car immediately begin to overheat and slow down on a fast-moving highway is very dangerous. I have discovered that this is an issue that Ford is aware of for my year's vehicle...

The contact owns a 2018 Ford Explorer. The contact stated that while reversing, the back-up camera image was distorted and unviewable. The vehicle had also experienced various electrical failures which included the headlights independently turning on while the vehicle was off. Additionally, while dr...

Mileage: 20,000

The contact owns a 2018 Ford Explorer. The contact stated that while reversing, the back-up camera image was distorted and unviewable. The vehicle had also experienced various electrical failures which included the headlights independently turning on while the vehicle was off. Additionally, while dr...

Mileage: 20,000

In wet, or snowy conditions, or when driving over a bump in the road, the rear end of the vehicle jerks sideways. New tires and 4 wheel alignment have not corrected the issue. Vehicle feels like it may lose control. Symptoms feel the same as previous year explorer that had a rear toe link issue.

The contact owns a 2018 Ford Explorer. The contact stated that while driving approximately 60 MPH, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn in either direction. The vehicle was later towed to the local dealer who stated that the steering rack and...

Mileage: 62,000

The contact owns a 2018 Ford Explorer. The contact stated that while reversing, the Back Over Prevention camera image froze and intermittently failed to display an image. An unknown warning light was illuminated, and a camera sensor message was displayed. The vehicle was taken to a local dealer, whe...

Driving about 50mph on dry country road, good visibility, when suddenly car pulled hard right. We went onto a grass embankment, I managed to pull left back onto the road, but car fish-tailed uncontrollably, we hit crash barrier, and finally came to a stop. Badly shaken but no injuries. Examining car...

The contact called in for a client who owns a 2018 Ford Explorer. The contact works at an independently owned auto body shop. The contact stated that the vehicle was towed into the body shop for inspection. While inspecting the vehicle, the contact became aware that the driver’s rear toe link had ...

Mileage: 59,004

2018 Ford Explorer developed a shudder and rough idle, sluggish vehicle operation, slow acceleration during launch. No warning lamps. Researched issues online and found a bulletin from Ford Motor Company dated October 9, 2020 that identified the issue as a torque converter defect. My vehicle was man...

As I was driving the car slowed down and jerked a little. ( no lights came on ) It happened again getting on the freeway, on another day. Still no lights on the dash. It did it another time and the light that indicate it's the power train. All while I was going through this I took it to a shop that ...

The contact owns a 2018 Ford Explorer. The contact stated while his wife was driving at an undisclosed speed, the rear windshield trim separated from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the rear windshield trim needed to be replaced. The dealer informed the c...

Mileage: 57,000

The contact owns a 2018 Ford Explorer. The contact stated while his wife was driving at an undisclosed speed, the rear windshield trim separated from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the rear windshield trim needed to be replaced. The dealer informed the c...

Mileage: 57,000

The contact owns a 2018 Ford Explorer. The contact stated that the weather stripping around the windshield and the rubber seal around all doors had started to deteriorate on the passenger’s and driver’s side rear doors. The contact had taken the vehicle to the dealer who diagnosed that the winds...

Mileage: 27,632

The contact owns a 2018 Ford Explorer. The contact stated that the weather stripping around the windshield and the rubber seal around all doors had started to deteriorate on the passenger’s and driver’s side rear doors. The contact had taken the vehicle to the dealer who diagnosed that the winds...

Mileage: 27,632

The entire main console screen/information center went black one day. It was unable to be manually reset. Occasionally, on very hot days, the screen would work for the first start up. There are major safety issues associated with this: 1- inability to enable calling for help/911. There is a remot...

The entire main console screen/information center went black one day. It was unable to be manually reset. Occasionally, on very hot days, the screen would work for the first start up. There are major safety issues associated with this: 1- inability to enable calling for help/911. There is a remot...

My car produces a sulfer/burning smell at hard acceleration. When I am merging into traffic at 3500-4000 and over RMP, an awful smell enters the cabin. I am very concerned that this is unsafe for my family and children in the vehicle, as well as the environment. I have had this vehicle looked by For...

My car produces a sulfer/burning smell at hard acceleration. When I am merging into traffic at 3500-4000 and over RMP, an awful smell enters the cabin. I am very concerned that this is unsafe for my family and children in the vehicle, as well as the environment. I have had this vehicle looked by For...

In mid-July 2022, I attempted to fix the exhaust issue when accelerating in my 2018 Explorer. Ford dealership found there was a crack in the exhaust. Ford Corporate paid for the repairs. The problems persisted but were not as quick to notice, but still faintly smell it. Since July, I feel the deal...

Roof rack rails have detached from my vehicle several times since purchasing my vehicle. The Ford dealership knows of the problem, attempted a brandade approach to solve the problem but has not fixed the problem. They used glue to try an fix a potential but that could result in the rail becoming det...

The contact owns a 2018 Ford Explorer. The contact stated that while her husband was driving 55 MPH, he heard an abnormal sound coming from the vehicle. Her husband pulled over and upon inspection, her husband saw fluid leaking from the vehicle. The vehicle was towed to the residence where the deale...

Mileage: 85,000

The contact owns a 2018 Ford Explorer. The contact stated that the low fuel warning light illuminated on the instrument panel and the vehicle was overheating. The vehicle was taken to an independent mechanic who added oil in the vehicle and stated that the water pump needed to be replaced. The mecha...

Mileage: 74,000

The contact owns a 2018 Ford Explorer. The contact stated that the low fuel warning light illuminated on the instrument panel and the vehicle was overheating. The vehicle was taken to an independent mechanic who added oil in the vehicle and stated that the water pump needed to be replaced. The mecha...

Mileage: 74,000

Since the car was new I experienced occasional situations where the car would not accelerate. I thought it might be the transmission slipping as it seemed to "bottom out" when hitting the gas. The car would not respond and I would coast onto the side of road for fear of getting hit. After a minute...

I bought a new Fire explorer in 2018 from Napleton Ford in Libertyville, IL. It has almost 22k miles in 2011. Early July, 2022, while driving, the Sync system of my car started failing. While reversing the car a few times, the screen went black, leaving me with a few seconds very distracted that cou...

on May 25th I started my car and the dashboard indicated my engine is at critical stating its overheating. I immediately turned the car off and waited 10 minutes to restart the vechle assuming it was a malfunction because the vechle hasn't been driven since the day before. As I restarted the car no ...

on May 25th I started my car and the dashboard indicated my engine is at critical stating its overheating. I immediately turned the car off and waited 10 minutes to restart the vechle assuming it was a malfunction because the vechle hasn't been driven since the day before. As I restarted the car no ...

The contact owns a 2018 Ford Explorer. The contact stated that while the vehicle was parked in the garage, the vehicle inadvertently rolled. The contact stated that while shifting to reverse, the vehicle hesitated to respond. Additionally, while driving the vehicle was jerking. The service warning l...

Mileage: 45,000

The contact owns a 2018 Ford Explorer. The contact stated that while his wife was parked on an incline, the vehicle failed to restart without warning. Once the contact arrived at the scene, the vehicle restarted and resumed normal operation. The failure recurred four additional times after the initi...

Mileage: 50,000

The contact owns a 2018 Ford Explorer. The contact stated that while his wife was parked on an incline, the vehicle failed to restart without warning. Once the contact arrived at the scene, the vehicle restarted and resumed normal operation. The failure recurred four additional times after the initi...

Mileage: 50,000

Vehicle had a major mechanical issue that ignited a fire in the engine compartment. The fire quickly spread to the passenger compartment of the vehicle and totally engulfed the unit causing major damage to the entire vehicle. The vehicle is an obvious total loss.

Warning light appeared and immediately power steering went out while I was driving.Even though I have a bad right arm, I was able to pull off into residential neighborhood and turn off vehicle. Dealer replaced steering gear. My explorer is a 2018. I understand there was a recall on this issue in th...

Driving on freeway the driver side windshield A-Pillar trim came almost all of the way off and was flapping. We pulled it off by the one remaining attachment and drove home. Also noticed the passenger side A-Pillar trim was loose. Took to dealer. There was not a recall so we payed to have them repla...

When driving the car I corrected to move further to the left on the road. In doing so it felt like I ran over something and all of a sudden the car accelerated (initially I was driving around 20-25 mph) and I struck a tree. I sustained a T Spine fracture and was hospitalized for 5 days. I just hav...

When driving the car I corrected to move further to the left on the road. In doing so it felt like I ran over something and all of a sudden the car accelerated (initially I was driving around 20-25 mph) and I struck a tree. I sustained a T Spine fracture and was hospitalized for 5 days. I just hav...

Within weeks of vehicle being out of warranty apim module failed. Vehicle completely lost all gps, intermitment screen failure that prevents seeing backup camera. Forward collison lights come on for no apparent reason. All lane assist functions intermittently work

Within weeks of vehicle being out of warranty apim module failed. Vehicle completely lost all gps, intermitment screen failure that prevents seeing backup camera. Forward collison lights come on for no apparent reason. All lane assist functions intermittently work

i notice that my car is sliding in somewhat wet terrain situations. I did notice it last year but didn't think at 24k miles my tire treads were bad. I had my car serviced and they are telling me at 32K miles I need new tires and they are bad. These tires are warranted for 50K miles. There are r...

i notice that my car is sliding in somewhat wet terrain situations. I did notice it last year but didn't think at 24k miles my tire treads were bad. I had my car serviced and they are telling me at 32K miles I need new tires and they are bad. These tires are warranted for 50K miles. There are r...

The contact owns a 2018 Ford Explorer. The contact stated that while his wife was operating the vehicle, the hill assists and traction control warning lights illuminated. The power steering failed to cause the steering wheel to become extremely difficult to turn in either direction. The vehicle was...

Mileage: 470,000

The contact owns a 2018 Ford Explorer. The contact stated that while parked in a parking lot and attempting to start the vehicle, the power steering assist warning light illuminated. The contact stated that the failure was intermittent. The vehicle was towed to a dealer to be diagnosed. The contact ...

Mileage: 50,000

The contact owns a 2018 Ford Explorer. The contact stated the water pump was leaking. While driving, the vehicle overheated and stalled. The overheating message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the fail...

Mileage: 79,000

The contact owns a 2018 Ford Explorer. The contact stated that upon inspection it was discovered that approximately three quarters of the driver’s side roof rail covers had fractured and dislodged from the vehicle. The cause of the failure was unknown. The local dealer and manufacturer were notifi...

Mileage: 31,000

The contact owns a 2018 Ford Explorer. The contact stated that upon inspection it was discovered that approximately three quarters of the driver’s side roof rail covers had fractured and dislodged from the vehicle. The cause of the failure was unknown. The local dealer and manufacturer were notifi...

Mileage: 31,000

THE FUEL PRESSURE SENSOR ALARM

The contact owns a 2018 Ford Explorer. The contact stated while driving at 70 MPH on a windy day, the driver's side windshield A-Pillar trim bracket fractured inadvertently and continually struck the windshield. The contact veered to the side of the road and the remove the broken windshield A-Pillar...

Mileage: 50,000

i SEEN WHERE THERE WAS A RECALL ON THE ROOF RACK COVERS ON EXPLORERS. MINE ON MY PASSENGER SIDE BLEW OFF IN THE WIND. SHOULD MY VEHICLE HAVE BEEN IN THIS RECALL. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

i SEEN WHERE THERE WAS A RECALL ON THE ROOF RACK COVERS ON EXPLORERS. MINE ON MY PASSENGER SIDE BLEW OFF IN THE WIND. SHOULD MY VEHICLE HAVE BEEN IN THIS RECALL. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Horn failed to sound after pressing center of steering wheel. The horn started changing tones over a period of time then got quieter and then stopped working all together. Fuses and relays are in good condition. Will take it to a Ford dealer to have it looked at for further diagnosis.

I was informed via mail several months ago there was a safety recall related to my 2018 Ford Explorer regarding the roof rail cover. My wife contacted our original dealership (Fairway Ford in Placentia) who stated that the repairs were unnecessary and refused to service the vehicle. In the past week...

Roof rack cover blew off while driving and snapped 3/4 of the cover off. Part was not recovered. Research shows this was an issue on the vehicle and there was a recall. When entering the vin # it shows no recalls?

Roof rack cover blew off while driving and snapped 3/4 of the cover off. Part was not recovered. Research shows this was an issue on the vehicle and there was a recall. When entering the vin # it shows no recalls?

All of the components actually failed that were connected to in said computers Dean or data I am noticing that since we have connected our phones to this system and system and the Ford app we have seen constant problems with vehicle with vehicle has actually shut off while driving driving and lights...

The contact owns a 2018 Ford Explorer. The contact stated while driving 30 MPH, the rear hatch glass shattered without impact. The vehicle was taken to Safelite Auto Glass and repaired. The manufacturer was informed of the failure and informed the contact that the repair was not covered under the ve...

Mileage: 50,000

2018 Ford Explorer Limited with rotten egg like smell/fumes emitted into the cab when increasing in speed. The smell became extremely strong to the point of having to roll down the windows. This has happened on multiple occasions.

The contact owns a 2018 Ford Explorer. The contact stated that initially, the infotainment screen would intermittently fail to operate upon the start of the vehicle without warning. Recently, the contact stated that the infotainment screen had completely failed and that the screen had remained blank...

Mileage: 33,000

The contact owns a 2018 Ford Explorer. The contact stated that initially, the infotainment screen would intermittently fail to operate upon the start of the vehicle without warning. Recently, the contact stated that the infotainment screen had completely failed and that the screen had remained blank...

Mileage: 33,000

The contact owns a 2018 Ford Explorer. The contact stated while driving 70 mph on the highway, y a piece of Sop A-pillar trim came off on the passenger side. The contact stated no warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the p...

Mileage: 38,000

I purchased this SUV October 30, 2021. When I utilize remote start, I notice a smell of exhaust fumes when I get in the car to begin my commute. The smell dissipates when I let the window down before starting the drive. During my two hour commute to and from work, I have feelings of nausea and head...

The contact owns a 2018 Ford Explorer. The contact stated that while driving at various speeds, there was an abnormally strong odor of fumes throughout the vehicle. The contact stated that there was no warning light illuminated. The contact had to roll down the wind to remove the odor from inside th...

The contact owns a 2018 Ford Explorer. The contact stated that while his wife was reversing from the garage, the rearview camera was inoperable. There was no warning light illuminated. The contact stated that the failure had been reoccurring. The dealer was notified of the failure and informed the c...

Mileage: 54,800

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V316000 (Structure). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the roof rail cover had detached from the vehicle...

Mileage: 28,000

Roof rack rail cover came off on highway, almost caused an accident. The other roof rack rail cover is lose but I have yet to receive the recall for the roof rack rail cover.

The battery continues to drain even when parked next to my house. After a few days some systems shut down beginning with the passenger door handle sensor not unlocking the doors when touched. A few days later the car would not start. It has been to several dealers in the nearly three years I have ...

Currently on 3rd day of owning vehicle. On second day, the presence of strong exhaust odor persisted throughout the day driving close to 90 miles. Heat was on around 72 with both head & floor pulling in fresh air. Had to open sunroof because of how strong odor became when sitting idle while stopping...

Ford has issued a recall for the cooling mechanism when the car is in idle. Unfortunately I have been told they will not correct it unless there is a problem? Like they know it is faulty and are waiting on a fire. This is a safety issue and I believe they have made the courtesy recall in hopes tha...

The contact owns a 2018 Ford Explorer. The contact stated while driving 50 MPH in the rain, the vehicle stalled, and the windshield wipers seized. The contact stated that the message “transmission not in the park” was displayed. The contact restarted the vehicle and drove to his residence. The v...

Mileage: 31,000

Sync screen completely blacked out. Started after Ford replaces my battery. Back up camera does not work; front and rear sensors do not work; along with all sync related activities (climate control, hands free) It has now progressed to instrument panel starting with the compass. Based on other co...

Sync screen completely blacked out. Started after Ford replaces my battery. Back up camera does not work; front and rear sensors do not work; along with all sync related activities (climate control, hands free) It has now progressed to instrument panel starting with the compass. Based on other co...

Unable to utilize the technology screen that the backup camera utilizes. Black screen with no power and unable to get visual or audio object warnings. Being informed the APIM is faulty.

On at least three separate occasions over last six months vehicle has exhibited significant loss of power while accelerating passing vehicles. In addition to these occasions the vehicle has had significant smoking issues after idling or stopping for extended times. White smoke and odor exit the tai...

The contact owns a 2018 Ford Explorer. The contact stated while driving 65 MPH, the trim detached from the windshield. The contact was able to drive to her destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer...

Mileage: 41,000

The contact owns a 2018 Ford Explorer. The contact stated that while driving at various speeds, a strong, gas odor would emit through the vehicle without warning. Due to the fuel odor, he began to suffer from blurred vision, nausea, and headaches. The contact had sought medical attention for his sym...

Mileage: 20,000

Right rear tire outside shoulder wear. alignment has been checked twice. Always within factory specs. Factory specs for camber on that wheel are not right. Vehicle handles poorly in slushy conditions. In many instances that is a sign of wheels out of alignment.

The steering stopped working. This happened a couple times and I stopped the suv and turned it off and when I turned it on it worked. This last time it completely stopped steering. The repair shop said it was a steering rack or something and the part had to come from Ford. This part was $1500.00. No...

Noticed smoke coming from vehicle as started driving vehicle, a short distance from WTS. A short time later flames were coming from behind the glove box. Driver was driving. The vehicle has not been inspected. It is unknown at this time if their were warning lamps.

Vehicle emits a mold smell through the cooling system. Entire system was replaced under warranty and problem returned within a year. The presence of mold can cause serious health issues.

The contact owns a 2018 Ford Explorer. The contact stated while driving 65 MPH, she became aware that the front passenger’s side windshield rubber trim and the weather protector plastic piece were flapping back and forth on the windshield and then flew off the vehicle. The contact pulled over to t...

Mileage: 55,000

The contact owns a 2018 Ford Explorer. The contact stated while driving 65 MPH, she became aware that the front passenger’s side windshield rubber trim and the weather protector plastic piece were flapping back and forth on the windshield and then flew off the vehicle. The contact pulled over to t...

Mileage: 55,000

The contact owns a 2018 Ford Explorer. The contact stated that while driving at an unknown speed, the passenger’s side window frame detached without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the...

Mileage: 35,872

When accelerating there is an exhaust smell that seeps into the cabin of the car.

According to Ford The APIM failed and needs to be replaced. The entire counsel is black and will not come on I can not control the heat in air in the back of my vehicle as well as the rear cameras, radio, navigation, car chargers, car play and other features. Before it went completely black and didn...

According to Ford The APIM failed and needs to be replaced. The entire counsel is black and will not come on I can not control the heat in air in the back of my vehicle as well as the rear cameras, radio, navigation, car chargers, car play and other features. Before it went completely black and didn...

The failed component is the Roof Rail Caps. One of mine came off on the car wash. The other Roof Rail Cap keeps coming loose just driving around, I have to check the second Roof Rail Cap so it too does not fly off on the highway or come off in the car wash. I now have just the one Roof Rail Cap and ...

The contact owns a 2018 Ford Explorer. The contact stated that moisture had been entering the vehicle from an unknown place. The moisture had acuminated on the front driver’s side floor and later spread throughout the entire floor of the vehicle. The contact also stated that a strong mold odor was...

Mileage: 55,000

2018 eXPLOERE AND EVERYTIME WE BACK UP THERE IS A LOUD CLUNK NOISE, i SEE THER IS A RECALL ON 2013-2017 BUT 2018 ALS O NEEDS TO BE INCLUDED IN THIS RECALL THIS PROBELM NEEDS TO BE FIXED IMMEDIATELY

Strong exhaust smell in the front cabin while driving 40+ mph. Resulting dizziness and nausea symptoms. Vehicle taken to dealer for diagnosis. Odometer reading 10560

Roof Rail cap flew off on Highway. Complained of issue was told its under investigation but no fix is available

Roofrack became detached while driving on freeway. Almost flew off in traffic and had to hold onto it while driving until I was able to pull over and tape it down. Almost flew off road while holding it down.

air conditioning failed. dealer says its compressor, but they have had it for a month and cannot fix it. last excuse was a bolt fracture. bolt fracture? my previous 2013 explorer had a fire in the ac unit at 9 thousand miles.

On June 18, 2021 while driving we noticed a particular smell inside the vehicle while driving and stationary. When we exited the vehicle the smell was exact same smell as the exhaust coming from the car. All doors were closed to include rear hatch as it was 110 plus outside. We had the A/C on recir...

On June 18, 2021 while driving we noticed a particular smell inside the vehicle while driving and stationary. When we exited the vehicle the smell was exact same smell as the exhaust coming from the car. All doors were closed to include rear hatch as it was 110 plus outside. We had the A/C on recir...

The contact owns a 2018 Ford Explorer equipped with four Hankook tires, Tire line: Ventus S1 Noble S2, Tire Size 255/50/R20. DOT Number: 5mnb1ah1218. The contact stated while having a routine inspection was informed that the rear driver and passenger tires needed to be replaced due to unusual wear...

Mileage: 14,000

The contact owns a 2018 Ford Explorer equipped with Hankook Ventus S1 Noble 2 tires. Size: 255/50R20 105H, dot number: 5mnc 1ah 1218. Upon inspection, it was discovered that the 2 rear tires were prematurely worn out or will get a rejected sticker if not replaced. Owner went to Baystate Ford dealer ...

2018 Ford Explorer. Consumer writes in regards to roof rail covers safety recall. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE. THE CONSMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAR.

WINDSHIELD TRIM PIECE CAME OFF WHILE TRAVELING ON THE FREEWAY.

Mileage: 57,021

TODAY I NOTICED THAT THE TRIM ON MY WINDSHIELD WAS CRACKED, BROKEN AND FALLING OFF. MY CAR HAS ABOUT 40K MILES ON IT AND WOULD NOT HAVE EXPECTED THIS TO FALL APART ALREADY. THIS PAST YEAR I MAY HAVE DRIVEN MY CAR 5000 MILES. IT HAS NOT BEEN IN ANY STORMS OR EIGHT WIND SITUATIONS. I HAVE BEEN HEARIN...

Mileage: 44,000

UNDER ACCELERATION WITH THE AIR CONDITIONING SET TO RECIRCULATE THE CABIN FILLS WITH EXHAUST FUMES.

Mileage: 30,000

UNDER ACCELERATION WITH THE AIR CONDITIONING SET TO RECIRCULATE THE CABIN FILLS WITH EXHAUST FUMES.

Mileage: 30,000

POWER STEERING WENT OUT TWICE. DEALERSHIP SAID NO PROBLEMS. NOW MAKE NOISE. DEALERSHIP STILL SAYS NO PROBLEM. BLAMED IT ON AGE. IT IS A 2018 SUV. SHOULD NOT BE HAPPENING.

Mileage: 35,000

ON JANUARY 24, 2021 I BOUGHT MY CERTIFIED PRE-OWNED 2018 FORD EXPLORER SPORT. THE FOLLOWING WEEK I HEARD AN INTERMITTENT BANGING SOUND WHEN DRIVING DOWN THE ROAD AT APPROX. 60 MPH. WHEN I GOT HOME I SAW THAT THE PLASTIC COVERINGS OF THE ROOF RACK RAILS WERE COMING OFF AND WERE WHAT WAS MAKING THE BA...

Mileage: 22,000

THIS CAR HAS A LEAK ISSUE. MULTIPLE POINTS OF ENTRY FOR WATER LEAVE THE CAR SOAKING WET AFTER RAIN. THIS ISSUE WAS UNKNOWN AS ALL-WEATHER LINERS WERE PLACED INTO THE CAR BLOCKING OCCUPANTS FROM BEING ABLE TO FEEL LARGE AMOUNT OF WATER ACCUMULATED ON THE FLOOR. MOLD GREW IN CAR AS OCCUPANTS DID NOT K...

Mileage: 42,000

THIS CAR HAS A LEAK ISSUE. MULTIPLE POINTS OF ENTRY FOR WATER LEAVE THE CAR SOAKING WET AFTER RAIN. THIS ISSUE WAS UNKNOWN AS ALL-WEATHER LINERS WERE PLACED INTO THE CAR BLOCKING OCCUPANTS FROM BEING ABLE TO FEEL LARGE AMOUNT OF WATER ACCUMULATED ON THE FLOOR. MOLD GREW IN CAR AS OCCUPANTS DID NOT K...

Mileage: 42,000

ROOF RACK CONTINUALLY POPS LOOSE WHILE DRIVING.

WATER LEAK, PASSENGER SIDE 3RD ROW FIXED POSITION WINDOW EVERY TIME IT RAINS, WATER ACCUMULATES IN REAR OF VEHICLE

Mileage: 53,000

VEHICLE WHEN ACCELERATING PULLS SHARPLY TO RIGHT . PROBLEM NOT RESOLVED AFTER 30 DAYS AT DEALERSHIP. ALIGNMENT WAS NOT PROBLEM. WAS DOCUMENTED WHILE UNDER WARRANTEE ANT WAS FIRST NOTICED AT 21000 MILES AND DOCUMENTED

Mileage: 35,000

VEHICLE WHEN ACCELERATING PULLS SHARPLY TO RIGHT . PROBLEM NOT RESOLVED AFTER 30 DAYS AT DEALERSHIP. ALIGNMENT WAS NOT PROBLEM. WAS DOCUMENTED WHILE UNDER WARRANTEE ANT WAS FIRST NOTICED AT 21000 MILES AND DOCUMENTED

Mileage: 35,000

WE TOOK OUR 2018 FORD EXPLORER INTO THE SHOP LAST WINTER COMPLAINING OF A BAD SMELL. THE SHOP KEPT OUR CAR FOR ABOUT 5 DAYS AND SAID THERE WAS NOTHING WRONG. 2 WEEKS AGO MY WIFE WENT TO THE ER AND WAS DIAGNOSED WITH CARBON MONOXIDE POISONING. WE BEGAN WORKING WITH FOR TO HELP GET THIS FIXED, 5 DA...

Mileage: 25,000

WE TOOK OUR 2018 FORD EXPLORER INTO THE SHOP LAST WINTER COMPLAINING OF A BAD SMELL. THE SHOP KEPT OUR CAR FOR ABOUT 5 DAYS AND SAID THERE WAS NOTHING WRONG. 2 WEEKS AGO MY WIFE WENT TO THE ER AND WAS DIAGNOSED WITH CARBON MONOXIDE POISONING. WE BEGAN WORKING WITH FOR TO HELP GET THIS FIXED, 5 DA...

Mileage: 25,000

WHILE TRAVELING WITH ADAPTIVE CRUISE ENGAGED WE WERE IN LEFT LANE FOLLOWING A SEMI APPROXIMATELY 1000' AHEAD OF US AND WHEN HE MOVED OVER TO MAKE AN EXIT OUR VEHICLE PASSED BY AND AUTO BRAKED HARD CAUSING VEHICLES BEHIND US TO TAKE EVASIVE ACTION FROM HITTING US ALONG WITH VEHICLES IN THE RIGHT LANE...

Mileage: 22,000

WHILE TRAVELING WITH ADAPTIVE CRUISE ENGAGED WE WERE IN LEFT LANE FOLLOWING A SEMI APPROXIMATELY 1000' AHEAD OF US AND WHEN HE MOVED OVER TO MAKE AN EXIT OUR VEHICLE PASSED BY AND AUTO BRAKED HARD CAUSING VEHICLES BEHIND US TO TAKE EVASIVE ACTION FROM HITTING US ALONG WITH VEHICLES IN THE RIGHT LANE...

Mileage: 22,000

DRIVING IN THE DARK AND PASSENGER SIDE HEADLIGHT WENT OUT. GOT DIAGNOSED THAT IT WAS A BAD LIGHT HOUSING.GOT VARIOUS PRICES FROM 700 TO 1200 DOLLARS. NOW THE LIGHT WORKS .WAS OUT FOR 3 WEEKS DECIDED TO COME BACK ON.WELL I WOULD ASSUME ITS NOT THE HEADLIGHT OR JUST FAULTY ELECTRONICS. NOT SURE ANY HE...

TL* THE CONTACT OWNS A 2018 FORD EXPLORER EQUIPPED WITH HANKOOK TIRES, TIRE LINE: VENTUS S1 NOBLE, TIRE SIZE: 255/50/R20, DOT NUMBER: 5MNC1AH3917. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE DUE TO CUPPING OF THE TIRES. THE CONTACT STATED T...

Mileage: 24,000

WHILE DRIVING THE OTHER NIGHT IN RAIN, NIGHT AND HEAVY TRAFFIC, I HEARD SOME FLAPPING FROM THE ROOF OF THE CAR, BUT COULD NOT STOP BECAUSE WE WERE IN A MOUNTAIN PASS AND WINDING ROADS. I DID SEE SOMETHING LIKE FLY OFF OF MY CAR AND CARS BEHIND ME WERE SWERVING, I THOUGHT MAYBE A SMALL BRANCH. BUT ...

Mileage: 50,000

WHEN ACCELERATING ABOVE 2500 RPM, SUCH AS WHEN MERGING ONTO THE HIGHWAY / WITH THE FLOW OF TRAFFIC, OR ACCELERATING UP HILL, THE CABIN FILLS WITH A FOUL ODOR WHICH SMELLS LIKE BURNT OIL OR BAD EXHAUST. THIS HAPPENS WITH RE-CIRCULATION TURNED ON OR OFF, AND ALSO WITH THE A/C / FAN UNITS POWERED OFF E...

Mileage: 45,000

THE RAIL COVER ON TOP OF THE CAR JUST CAME OFF WITH NO ONE MESSING WITH OR BEING DAMAGED. I RESEARCHED TO SEE IF OTHER HAS A PROBLEM LIKE THIS AND I FOUND NUMEROUS OF PEOPLE SAYING THE RAIL COVER JUST DETACHED FORM THE ACTUAL RAIL. WHILE DRIVING DOWN THE HIGHWAY.

Mileage: 53,000

THE TWO FRONT HANKOOK TIRES HAVE WEAR IN THE FORM OF FLAKING RUBBER AROUND THE WHOLE TIRE. AT ABOUT 10,000 MILES, WE WENT TO FORD TO HAVE IT LOOKED AT AND THEY REFERRED US TO THE TIRE STORE. THEY SAID IT WAS FINE, BUT AS I LOOK AT THE OTHER COMPLAINTS, IT IS OBVIOUS THAT THESE TIRES HAVE A FLAW AN...

TL* THE CONTACT OWNS A 2018 FORD EXPLORER. THE CONTACT STATED THAT THE INFLATABLE SEAT BELT FAILED TO RETRACT WITH BRITAX FRONTIER CLICK TIGHT CHILD SAFETY SEAT WHILE USING THE HIGH BACK WITH THE REAR PASSENGER SHOULDER STRAP FAILED TO SECURE THE CHILD IN THE VEHICLE. AS THE CHILD WAS SEEN HANGING O...

Mileage: 18,000

I HAVE BEEN EXPERIENCING ACCELERATION/TRANSMISSION CONCERNS, WHERE THE VEHICLE ESSENTIAL STALLS AND WILL NOT ACCELERATE. AFTER APPROXIMATELY 5 SECONDS, THE COMPUTER AND TRANSMISSION APPEAR TO 'SYNC' AND THE VEHICLE WILL ACCELERATE, BUT THE ISSUE WILL CONTINUE TO HAPPEN UNTIL THE VEHICLE IS TURNED O...

Mileage: 30,000

I HAVE BEEN EXPERIENCING ACCELERATION/TRANSMISSION CONCERNS, WHERE THE VEHICLE ESSENTIAL STALLS AND WILL NOT ACCELERATE. AFTER APPROXIMATELY 5 SECONDS, THE COMPUTER AND TRANSMISSION APPEAR TO 'SYNC' AND THE VEHICLE WILL ACCELERATE, BUT THE ISSUE WILL CONTINUE TO HAPPEN UNTIL THE VEHICLE IS TURNED O...

Mileage: 30,000

I HAVE BEEN EXPERIENCING ACCELERATION/TRANSMISSION CONCERNS, WHERE THE VEHICLE ESSENTIAL STALLS AND WILL NOT ACCELERATE. AFTER APPROXIMATELY 5 SECONDS, THE COMPUTER AND TRANSMISSION APPEAR TO 'SYNC' AND THE VEHICLE WILL ACCELERATE, BUT THE ISSUE WILL CONTINUE TO HAPPEN UNTIL THE VEHICLE IS TURNED O...

Mileage: 30,000

I PURCHASED THE FORD EXPLORER SPORT LAST NOVEMBER 2018, AND THERE'S NO SQUEAKING NOISE UNDER THE STEERING WHEEL. I NOTICED IT LAST MONTH AND I GO STRAIGHT AT THE FORD DEALERSHIP AND THEY TOLD ME IT'S THE CHARACTERISTIC OF THE CAR. IM SO DISAPPOINTED WITH THE DIAGNOSIS, THE DISTURBING NOISE IS UNDER ...

Mileage: 15,780

I PURCHASED THE FORD EXPLORER SPORT LAST NOVEMBER 2018, AND THERE'S NO SQUEAKING NOISE UNDER THE STEERING WHEEL. I NOTICED IT LAST MONTH AND I GO STRAIGHT AT THE FORD DEALERSHIP AND THEY TOLD ME IT'S THE CHARACTERISTIC OF THE CAR. IM SO DISAPPOINTED WITH THE DIAGNOSIS, THE DISTURBING NOISE IS UNDER ...

Mileage: 15,780

THE ELECTRONIC STEERING SYSTEM DETECTED A FAULT, TWICE. LOSS POWER STEERING WHILE DRIVING ON CITY STREET. I COULD BARELY TURN THE VEHICLE.

Mileage: 38,000

VEHICLE EQUIPPED WITH A 3.5L ECOBOOST V6 ENGINE HAD AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL), POWERTRAIN MALFUNCTION (WRENCH) LAMP, SERVICE ADVANCETRAC MESSAGE, HILL START ASSIST NOT AVAILABLE MESSAGE, AND LACK OF POWER WITH DIAGNOSTIC TROUBLE CODE P0107 (MAP FAULTY). OCCURRED WHILE PULLING ...

Mileage: 6,000

MY 2018 FORD EXPLORER ROOF RACKS FLEW OFF (BROKE OFF) WHILE DRIVING ON THE FREEWAY CAUSING CARS BEHIND ME TO SWERVE TO AVOID IMPACT THIS OCCURRED IN JANUARY 2019.

Mileage: 10,111

IN MARCH 2018 I BOUGHT A BRAND NEW 2018 EXPLORER. IN NOVEMBER 2019 MY SECURITY SYSTEM STARTED GOING OFF ON IT'S OWN WITHOUT ANY DISTURBANCE TO THE VEHICLE OR ME TOUCHING MY KEYS. THE NEXT DAY THE BATTERY WAS DEAD AND THE FORD SERVICE CENTER TOLD ME MY BATTERY WAS DEAD DUE TO A COLD SNAP (WE ARE IN S...

Mileage: 43,586

HAD CAR SERVICED ON 06/13/20 BATTERY 100% DOCUMENTED. ON 07/09/20 WHILE DRIVING THE VEHICLE A QUARTER OF MILE FROM MY HOUSE WHEN THE BATTERY EXPLODED. THERE WAS A STRONG SULFUR(ROTTEN EGG) SMELL THAT FILLED THE WHOLE CAR AND WAS HARD TO BREATHE. STOPPED THE CAR AND OPENED THE HOOD AND CONFIRMED THAT...

Mileage: 43,000

WHEN ACCELERATING WE CAN SMELL EXHAUST IN THE CABIN OF OUR VEHICLE. THIS HAS BEEN AN ONGOING ISSUE FOR MORE THAN A YEAR. WE HAVE TO ROLL THE WINDOWS DOWN TO GET AIR. ON TRIPS FROM PHOENIX TO SAN DIEGO THRU THE MOUNTAIN PASSES WE HAVE GOTTON DIZZY FROM EXHAUST SMELL. I HAVE TAKEN IT TO THE DEALER 4+...

Mileage: 4,665

WHEN ACCELERATING WE CAN SMELL EXHAUST IN THE CABIN OF OUR VEHICLE. THIS HAS BEEN AN ONGOING ISSUE FOR MORE THAN A YEAR. WE HAVE TO ROLL THE WINDOWS DOWN TO GET AIR. ON TRIPS FROM PHOENIX TO SAN DIEGO THRU THE MOUNTAIN PASSES WE HAVE GOTTON DIZZY FROM EXHAUST SMELL. I HAVE TAKEN IT TO THE DEALER 4+...

Mileage: 4,665

TL* THE CONTACT OWNS A 2018 FORD EXPLORER. THE CONTACT STATED THAT WHILE MERGING INTO TRAFFIC ON THE FREEWAY AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO LIMP MODE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AUTONATION FORD EAST (28825 EUCLID AVE, WICKLIFFE, OH 44092) WHERE THE MEC...

Mileage: 14,500

TL* THE CONTACT OWNS A 2018 FORD EXPLORER. THE CONTACT STATED THAT WHILE MERGING INTO TRAFFIC ON THE FREEWAY AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO LIMP MODE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AUTONATION FORD EAST (28825 EUCLID AVE, WICKLIFFE, OH 44092) WHERE THE MEC...

Mileage: 14,500

HANKOOK VENTUS S1 NOBLE 2 (255/50R20 105H) TIRES HAVE EXCESSIVE TREADWEAR (LESS THAN 2/32 MINIMUM) AND CUTS IN TREAD. HANKOOK TIRES HAVE 28K MILES, ARE ORIGINAL TO 2018 EXPLORER PURCHASED NEW. VEHICLE AND TIRES ARE SERVICED AND MAINTAINED VIA PREMIUM MAINTENANCE PLAN. VEHICLE IS ALIGNED. LOW TRE...

Mileage: 28,000

HANKOOK VENTUS S1 NOBLE 2 (255/50R20 105H) TIRES HAVE EXCESSIVE TREADWEAR (LESS THAN 2/32' MINIMUM) AND CUTS. HANKOOK TIRES HAVE 28K MILES, ARE ORIGINAL TO 2018 EXPLORER PURCHASED NEW. VEHICLE AND TIRES ARE SERVICED AND MAINTAINED VIA PREMIUM MAINTENANCE PLAN. VEHICLE IS ALIGNED. LOW TREAD AND C...

Mileage: 28,000

THE GAS DOOR DOES NOT SEAL AND PROPS OPEN ALL TIME, THE VEHICLE COMES WITH NO FUEL CAP AND DOOR DOES NOT LOCK ALLOWING ANYONE TO PUT CONTAINMENTS IN THE FUEL

Mileage: 20,000

TL* THE CONTACT OWNS A 2018 FORD EXPLORER EQUIPPED HANKOOK TIRES, TIRE LINE: VENTUS S1 NOBLE2, TIRE SIZE: 255/50/R20, DOT NUMBER: 5117. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE SERVICE AT KOEPPEL FORD (57-15 NORTHERN BLVD, QUEENS, NY 11377), AND THE CONTACT WAS INFORMED THAT ALL FOU...

Mileage: 24,459

I HAVE A FORD EXPLORER LIMITED 2018 WITH ROTTEN EGG AND SULFUR SMELL WHEN REMOTE START AT IDLE AND HARD ACCELERATION. I TOOK THE VEHICLE FOR THE 3RD TIME AND GOT IT BACK AFTER 14 DAYS. I WAS HOPING THEY WOULD REPLACE THE CATALYTIC CONVERTER BUT THEY DECLINED IT. THE REPORT STATED THERE WERE NO CAT ...

I HAVE A FORD EXPLORER LIMITED 2018 WITH ROTTEN EGG AND SULFUR SMELL WHEN REMOTE START AT IDLE AND HARD ACCELERATION. I TOOK THE VEHICLE FOR THE 3RD TIME AND GOT IT BACK AFTER 14 DAYS. I WAS HOPING THEY WOULD REPLACE THE CATALYTIC CONVERTER BUT THEY DECLINED IT. THE REPORT STATED THERE WERE NO CAT ...

EXHAUST FUME INSIDE THE CABIN. BROUGHT IT TO 2 FORD DEALERSHIP AND THEY BOTH SAID THEY COULD NOT DUPLICATE THE ISSUE. FORD GAVE ME EXTENDED SERVICE WARRANTY MAYBE TO KEEP ME CALM. BUT I GOT THE SUV IN JAN 2, 2019 AND UP UNTIL NOW I STILL SMELL THE FUME INSIDE THE CABIN. I HAVE 2 KIDS AND THEY H...

VEHICLE CAME WITH HANKOOK VENTUS S1 NOBLE 2, 255/50R20 TIRES. WE ONLY HAVE 15K MILES ON THE VEHICLE AND THE TIRES ALREADY NEED TO BE REPLACED. WE HAD THEM ROTATED AT THE DEALERSHIP AT THE SCHEDULED OIL CHANGE INTERVAL. ONE OF THE TIRES DEVELOPED A SLOW LEAK AND REQUIRED RE INFLATION EACH WEEK. ...

Mileage: 15,000

2018 FORD EXPLORER HAS A ROOF RAIL ISSUE WHERE THE TOP PART THE THE ROOF RAIL THAT COMES FACTORY ON THE VEHICLE WILL POP OUT OF PLACE AND NOT CLAMP DOWN PROPERLY THE FOR PART NUMBER IS FB5Z 78551A47 AA AND ALSO FB5Z 78551A46 AA ONE BELONGS TO THE LEFT AND THE OTHER THE RIGHT. I WAS DRIVING DOWN THE ...

Mileage: 11,500

WENT FOR A INSPECTION STICKER ON MY 2018 EXPLORER AND WAS TOLD I NEEDED TIRES. I SAID THAT WAS IMPOSSIBLE SINCE I ONLY HAD 25000 MILES ON THEM. THEY SHOWED ME THE WEAR AND I COULD NOT BELIEVE IT. THE TIRES ARE HANKOOK VENTUS S NOBLE 2. THESE TIRES ARE A MAJOR SAFETY ISSUE AND UPON RESEARCH HERE THIS...

Mileage: 25,000

THE TOP CAP ON THE DRIVERS SIDE (WHERE THE LUGGAGE RACK IS) CAME COMPLETELY OFF WHILE DRIVING ON THE HIGHWAY. THE PASSENGER SIDE ONE KEEP COMING LOOSE. THIS IS A SAFETY HAZARD, AS THE PIECE THAT FLEW OFF COULD HAVE INJURED SOMEONE OR WORSE. THIS IS NOT A SAFE PIECE ON THE SUV AND NEEDS TO BE ADDRESS...

ELECTRIC SHORTAGES, SMELL BURNING WIRES, STALLS VEHICLE WAS REPURCHASED BY FORD AND I WANT TO MAKE SURE ITS REPORTED AS A LEMON AND NOT RESOLD FOR SAFETY OF OTHERS

Mileage: 3,200

ELECTRIC SHORTAGES, SMELL BURNING WIRES, STALLS VEHICLE WAS REPURCHASED BY FORD AND I WANT TO MAKE SURE ITS REPORTED AS A LEMON AND NOT RESOLD FOR SAFETY OF OTHERS

Mileage: 3,200

FOR WEEKS NOW THE CAR HAS BEEN DECIDING WHAT TO DO. THE AIR CONDITIONER RANDOMLY TURNS OFF OR WON'T TURN ON. THE WINDOW WON'T ROLL UP OR DOWN. LIGHTS IN THE DASHBOARD RANDOMLY GO ON AND OFF ALL THE TIME. SOMETIMES THERE IS JUST A LOUD NOISE BUT NO LIGHTS. THEN RECENTLY WHEN I WAS DRIVING ON THE HIGH...

Mileage: 12,000

FOR WEEKS NOW THE CAR HAS BEEN DECIDING WHAT TO DO. THE AIR CONDITIONER RANDOMLY TURNS OFF OR WON'T TURN ON. THE WINDOW WON'T ROLL UP OR DOWN. LIGHTS IN THE DASHBOARD RANDOMLY GO ON AND OFF ALL THE TIME. SOMETIMES THERE IS JUST A LOUD NOISE BUT NO LIGHTS. THEN RECENTLY WHEN I WAS DRIVING ON THE HIGH...

Mileage: 12,000

FOR WEEKS NOW THE CAR HAS BEEN DECIDING WHAT TO DO. THE AIR CONDITIONER RANDOMLY TURNS OFF OR WON'T TURN ON. THE WINDOW WON'T ROLL UP OR DOWN. LIGHTS IN THE DASHBOARD RANDOMLY GO ON AND OFF ALL THE TIME. SOMETIMES THERE IS JUST A LOUD NOISE BUT NO LIGHTS. THEN RECENTLY WHEN I WAS DRIVING ON THE HIGH...

Mileage: 12,000

TL* THE CONTACT OWNS A 2018 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE TRANSMISSION SHIFTED INTO GEAR IMPROPERLY. ON ONE OCCASION THE VEHICLE INDEPENDENTLY SHIFTED FROM PARK TO REVERSE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AIRPORT MARINA FORD LOCATED AT 5880 W CEN...

Mileage: 28

WHEN CLIMBING HILLS AND ENGINE AT HIGH RPM I CAN SMELL EXHAUST IN THE CABIN PORTION OF MY VEHICLE. I INITIALLY THOUGHT IT WAS THE VEHICLE IN FRONT OF ME, BUT IT HAPPENED AGAIN A FEW DAYS LATER WHEN I WAS TRAVELING THROUGH THE HILLS AGAIN. SAME CIRCUMSTANCES, CLIMBING HILLS AT A HIGH RPM. SPEED WAS A...

Mileage: 22,000

REACHING UNDER DRIVER SEAT AND CONTACTED SEAT FRAME SHARP AND CUT FINGER.

Mileage: 10,000

CONSTANT SMELLS OF CARBON MONOXIDE IN MY VEHICLE ALMOST EVERY TIME I ACCELERATE ABOVE 3500 RPM. I'VE TAKEN IT TO TWO DEALERSHIPS MORE THAN THREE TIMES FOR THE SAME PROBLEM WITH NO SOLUTION. EVERY TIME I GET IN MY VEHICLE I DREAD SMELLING THIS STUFF AND HOPE IT DOESN'T AFFECT ME OR A LOVED ONE.

Mileage: 38,000

CONSTANT SMELLS OF CARBON MONOXIDE IN MY VEHICLE ALMOST EVERY TIME I ACCELERATE ABOVE 3500 RPM. I'VE TAKEN IT TO TWO DEALERSHIPS MORE THAN THREE TIMES FOR THE SAME PROBLEM WITH NO SOLUTION. EVERY TIME I GET IN MY VEHICLE I DREAD SMELLING THIS STUFF AND HOPE IT DOESN'T AFFECT ME OR A LOVED ONE.

Mileage: 38,000

WE PURCHASED A BRAND NEW 2018 FORD EXPLORER IN SEPTEMBER OF 2018. AROUND OCTOBER/NOVEMBER 2018 I STARTED HAVING A LOT OF DIZZY SPELLS AND PANICKED ATTACKS WHILE I WAS DRIVING THE EXPLORER. I WAS IN AND OUT OF DRS WEEKLY SOMETIMES MORE THAN WEEKLY FOR THESE EPISODES. DRS THOUGHT IT WAS ANXIETY SO WOU...

WARNING SIGN SAYS CHECK ENGINE OIL PRESSURE, THE WARNING SIGN ONLY APPEARS WHEN THE CAR IS STOPPED.

Mileage: 34,962

CARBON MONOXIDE IS GETING INTO THE CABIN. I TAKE IT TO THE DEALER BUT THE CAN FOX IT. ITS BEEN 5 TIMES. TODAS I TURNER BACK TO THE DEALER. HEY BEEN VERY IRRESPONSABLE. CARBON MONOXIDE IS A VERY DANGER GAS AND I DON'T GOOGLE TO EXPOSE MY FAMILY FUE YO TOUR INRRESPOSABILITY.

WHEN STARTING VEHICLE, THE INSIDE OF MY VEHICLE FILLS WITH A STRONG SMELL OF GAS. THIS IS AN ONGOING AND REOCCURRING ISSUE. I BELIEVE IT MAY BE THE CAUSE OF MY 6 YEAR OLDS CHILD'S FREQUENT HEADACHES AND BOUTS WITH NAUSEA THAT BEGAN AT THE SAME TIME I STARTED NOTICING THE GAS SMELL ISSUE.

Mileage: 25,000

BOTH. VEHICLES WERE MOVING. THE EXPLORER FRONT HIT THE RIGHT REAR PANEL OF A 2011 FORD RANGER. BOTH VEHICLES WERE GOING APPROXIMATELY 30 MPH. NO INJURIES SUSTAINED BY EITHER DRIVER. MY FORD EXPLORER AIR BAGS DID NOT DEPLOY. I WAS ON A CITY STREET THE OTHER VEHICLE WAS JUST BEGINNING TO TURN.

Mileage: 12,000

BOTH. VEHICLES WERE MOVING. THE EXPLORER FRONT HIT THE RIGHT REAR PANEL OF A 2011 FORD RANGER. BOTH VEHICLES WERE GOING APPROXIMATELY 30 MPH. NO INJURIES SUSTAINED BY EITHER DRIVER. MY FORD EXPLORER AIR BAGS DID NOT DEPLOY. I WAS ON A CITY STREET THE OTHER VEHICLE WAS JUST BEGINNING TO TURN.

Mileage: 12,000

VEHICLE WAS TRAVELING AT APPROXIMATELY 45 MPH ON A SMOOTH STRAIT STRETCH OF ROAD WHEN A LOUD BACK WAS HEARD AND A SUDDEN LOSS OF STEERING RESULTING IN STRIKING THE CURB AS IT CAME TO A STOP. UPON INSPECTION IT APPEARS THE LOWER CONTROL ARM FAILED JUST BEFORE THE BALLJOINT AND HAD BROKEN IN HALF. TH...

Mileage: 31,000

VEHICLE WAS STRUCK FROM BEHIND BY A PICK-UP TRUCK DRIVING AT A HIGH RATE OF SPEED. UPON IMPACT MY VEHICLE'S FRONT SEATS COLLAPSED INTO THE BACK SEATS CAUSING THE SEAT BELTS TO BE INEFFECTIVE. AS A RESULT THE PASSENGER IN MY VEHICLE SUSTAINED BACK AND NECK INJURIES. MY VEHICLE WAS STATIONARY AS THE T...

Mileage: 28,000

VEHICLE WAS STRUCK FROM BEHIND BY A PICK-UP TRUCK DRIVING AT A HIGH RATE OF SPEED. UPON IMPACT MY VEHICLE'S FRONT SEATS COLLAPSED INTO THE BACK SEATS CAUSING THE SEAT BELTS TO BE INEFFECTIVE. AS A RESULT THE PASSENGER IN MY VEHICLE SUSTAINED BACK AND NECK INJURIES. MY VEHICLE WAS STATIONARY AS THE T...

Mileage: 28,000

STARTING WHIT A NOISE PROBLEM ON ENGINE WE BRING THE VEHICLE TO SERVICE DEPARTMENT THEM SAID WAS NOT A PROBLEM 2 MONTHS LATER WE ARE HERE ON SERVICE DEPARTMENT FOR STEERING WHEEL PROBLEM, BRAKE NOISE, TO MUCH PROBLEMS. WE BUY A NEW CAR TO AVOID THIS PROBLEMS AND ISSUES WASTING OUR TIME. AND MONEY.

STARTING WHIT A NOISE PROBLEM ON ENGINE WE BRING THE VEHICLE TO SERVICE DEPARTMENT THEM SAID WAS NOT A PROBLEM 2 MONTHS LATER WE ARE HERE ON SERVICE DEPARTMENT FOR STEERING WHEEL PROBLEM, BRAKE NOISE, TO MUCH PROBLEMS. WE BUY A NEW CAR TO AVOID THIS PROBLEMS AND ISSUES WASTING OUR TIME. AND MONEY.

STARTING WHIT A NOISE PROBLEM ON ENGINE WE BRING THE VEHICLE TO SERVICE DEPARTMENT THEM SAID WAS NOT A PROBLEM 2 MONTHS LATER WE ARE HERE ON SERVICE DEPARTMENT FOR STEERING WHEEL PROBLEM, BRAKE NOISE, TO MUCH PROBLEMS. WE BUY A NEW CAR TO AVOID THIS PROBLEMS AND ISSUES WASTING OUR TIME. AND MONEY.

CARBON MONOXIDE IN THE PASSENGER COMPARTMENT OF A 2018 FORD INTERCEPTOR UTILITY (A HONEYWELL BWC2R-M CARBON MONOXIDE ALARM HAD BEEN INSTALLED IN THE VEHICLE DUE TO THE HISTORY OF CARBON MONOXIDE ISSUES WITH THESE VEHICLES). ON OCTOBER 21, 2019 TWO OFFICERS WERE PATROLLING IN THE 2018 FORD INTERCEPTO...

Mileage: 22,000

2018 FORD EXPLORER. HANKOOK VENTUS S1 NOBLE 2 TIRES. SIZE 255/50 R20 105H NO CRASH. MILEAGE !2,066 MILES. TIRES ARE CRACKING AND SEPARATING WITH CHUNKS FLYING OFF AS I DRIVE. FORD OFFERED ME $500 TOWARDS REPLACING THE 4 TIRES FOR THE SAME BRAND. THEY WOULD NOT REPLACE IT WITH A DIFFERENT BRAND THAT...

Mileage: 12,000

HANKOOK VENTUS S1 NOBLE 2 TIRES IN 255/50R20 ARE LOOSING CHUNKS OF RUBBER AND HAVE 20,000 MILES ON THEM. ORIGINAL TIRES ON 2018 FORD EXPLORER.

Mileage: 20,000

TL* THE CONTACT OWNS A 2018 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 255/50R20. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRE THREAD WERE PREMATURELY WORN. THE CONTACT HAD THE TIRES ROTATED AND ALSO NOTICED THAT THE REAR DRIVER AND PASSENGER TIRES ALSO HA...

Mileage: 16,000

I BOUGHT A BRAND NEW FORD EXPLORER, THE PASSENGER DOOR FLEW OPEN WHILE I WAS DRIVING AT 40 MPH. RAY SKILLMAN DEALERSHIP HAVE TO "FIX" THE DOOR THAT WAS TWISTED AND WARPED. THEN IT LEAKED. THEY PUT ON A NEW GASKET. IT STILL LEAKS AND SOAKS ME WHEN I OPEN THE DOOR AFTER A RAIN. SO FORD TOLD ME THEY WO...

Mileage: 237

THERE IS A STRONG EXHAUST SMELL IN THE CABIN OF THE VEHICLE UNDER MEDIUM/HEAVY ACCELERATION. IT COMES THROUGH THE A/C VENTS AND IS WAY STRONGER IN THE REAR BACK SEATS THAN THE FRONT SEATS. I HAVE TO ROLL DOWN THE WINDOWS FOR A FEW MILES TO LET IT AIR OUT. ONCE AT HIGHWAY SPEEDS THE SMELL WILL DISAP...

Mileage: 350

STRONG SMELL OF EXHAUST AND ROTTEN EGGS ENTERED THE CABIN 5 TIMES DURING A 4 HOUR ROAD TRIP DURING ACCELERATION AND AT HIGHER SPEEDS. THE SMELL CAUSED HEADACHES AND NAUSEA. THE WINDOWS HAD TO BE OPENED TO RELIEVE THE SMELL. THE ISSUE WAS REPORTED TO THE FORD DEALERSHIP ON THE NEXT POSSIBLE BUSINE...

Mileage: 11,000

STRONG SMELL OF EXHAUST AND ROTTEN EGGS ENTERED THE CABIN 5 TIMES DURING A 4 HOUR ROAD TRIP DURING ACCELERATION AND AT HIGHER SPEEDS. THE SMELL CAUSED HEADACHES AND NAUSEA. THE WINDOWS HAD TO BE OPENED TO RELIEVE THE SMELL. THE ISSUE WAS REPORTED TO THE FORD DEALERSHIP ON THE NEXT POSSIBLE BUSINE...

Mileage: 11,000

HANKOOK TIRES - 255/50R20 105H VENUS S1/S2 - HAD ONLY 2/32ND TREAD AFTER 21,000 MILES. THESE TIRES CAME ON MY 2018 FORD EXPLORER, WHICH I PURCHASED NEW. BOTH FORD AND HANKOOK TIRES KNEW ABOUT THE ACCELERATED WEAR ISSUE WHEN I PURCHASED THE VEHICLE, BUT NEITHER COMPANY MADE ME AWARE OF IT.

Mileage: 21,584

EXHAUST IN THE CABIN - HAPPENS DURNING AND AFTER ACCELERATION. OR WHEN THE VEHICLE IS UNDER STRESS ON AN INCLINE, HILLCLIMB OR PASSING ANOTHER VEHICLE.BOUGHT VEHICLE IN NOV. 2018 AND WERE TOLD THAT EXHAUST SMELL PROBLEMS DID NOT EFFECT 2018 OR 2019. SO WE BOUGHT IT.

Mileage: 5,430

BECOMING ILL WHILE DRIVING 2018 FORD EXPLORER. ON SEVERAL OCCASIONS, AFTER AN HOUR OR SO OF INTERSTATE DRIVING I FELT AS IF I WAS GOING TO PASS OUT, ALSO EXPERIENCED DIZZINESS, HEADACHE, NAUSEA, DIFFICULTY CONCENTRATING, AND ANXIETY. SYMPTOMS BECAME MORE SEVERE AFTER EACH TRIP. FINALLY, AFTER MY D...

Mileage: 12,000

THE PROBLEM IS EXHAUST IN THE CABIN... INTERMITTENT AND HAPPENS DURING ACCELERATION. OR WHEN THE VEHICLE IS UNDER STRESS ON AN INCLINE OR PASSING ANOTHER VEHICLE... CASE NUMBERS; CAS 22351032 CAS 15942505 CAS 22265738 I SPECIFICALLY ASKED ABOUT THIS POTENTIAL ISSUE WHEN I PURCHASED THIS VEH...

ON HARD ACCELERATION EXHAUST FUME GETS INSIDE THE CABIN EVEN WHEN THE A/C IS ON CIRCULATING MODE. WHEN PARKED ON IDLE WITH A/C CIRCULATING MODE TOXIC SMELL GETS IN THE CABIN TOO. IT CAN BE SMELLED OR DETECTED MORE ON THE RUBBER DOOR SEALS AROUND THE VEHICLE. TOOK IT TO FORD MULTIPLE TIMES BUT THEY ...

THE 2018 FORD EXPLORER XLT WITH BLACK PLASTIC ROOF RACKS. I HAVE HAD A RACK BLOW OFF TWICE IN HIGHER SPEED SITUATIONS! THREE TIMES TO DEALERSHIP, REPLACED NOW, TRIED NEW CLIPS, TRIED GLUEING, THEY STILL CANNOT CORRECT, AND ARE UNWILLING TO FULLY REPLACE BOTH RACKS ENTIRELY UNLESS IT FLIES OFF AGAIN...

Mileage: 17,000

THE CAR SAT FOR 7 DAYS (WE ARE RETIRED) AND THE STARTER BUTTON DID NOT RESPOND ON THE FIRST TWO TRIES TO START ENGINE. IT HAPPENED ON TWO OCCASIONS. IF LEFT AT AN AIRPORT, WE MIGHT HAVE BEEN STRANDED. I BELIEVE THE CAUSE IS THE HIGH CURRENT DRAIN FOR THE WIFI AND OTHER ELECTRONICS GOING ON. THE DEAL...

Mileage: 8,300

WHILE PARKING VEHICLE SUDDENLY ACCELERATED WHEN MOVING FORWARD SO MUCH THAT HAD TO TURN WHEEL TO RIGHT SIDE TO TRY TO AVOID CAR PARKED IN FRONT TO NO AVAIL HIT CAR PARKED IN FRONT WITH DRIVER SIDE BUMPER AND FENDER.THANK GOD THERE WAS LIGHT POLE IN SIDEWALK WHICH SLOWED DOWN CAR ENOUGH TO BE SHUT O...

Mileage: 9,500

THE ROOF RAILS ON WILL NOT STAY ATTACHED. HAVE HAD THIS VEHICLE SINCE JAN 2019. BOUGHT NEW. THE DEALERSHIP HAS TRIED 3 NOW 4 TIME'S TO MAKE REPAIRS. THE DRIVERSIDE WILL NOT STAY SEATED TO BOTTOM MOUNT. HAS COME LOOS ON TURNPIKE AND BEGAN BEATING THE ROOF OF OUR VEHICLE. MOST OFTENHIGH WINDS WILL UNS...

Mileage: 1,800

NUMERUS TIMES--WHILE ON VACATION-- DURING ACCELERATION --WEATHER PASSING OR CLIMBING AN UPHILL GRADE--EXHAUST FUMES CAN BE SMELLED IN THE CAR CABIN--AT TIMES VERY BAD VERY CONCERNED --WHEN CARRYING THE GRANDCHILDREN

Mileage: 79,000

SMELL OF EXHAUST ESPECIALLY IF ACCELERATING AT HIGH SPEED AND MORE NOTICEABLE IF THE THE AC CIRCULATION IS ON

Mileage: 100

VEHICLE EXHAUST SYSTEM EMITS CARBON MONOXIDE AND OTHER FUEL FUMES INTO THE CABIN ON VARIOUS OCCASIONS WHILE DRIVING. USUALLY OCCURS DURING AN ACCELERATION WITH STRESS AS IN AN UPHILL PUSH TO THE TOP OR IN LOCAL TRAFFIC WHILE CHANGING LANES WITH ACCELERATION STRESS. THESE ARE HEAVY ENOUGH FUMES TO ...

Mileage: 300

MY 2018 FORD EXPLORER HAS UNDER 9,000 MILES ON IT AND I'VE BEEN EXPERIENCING EXHAUST SMELLS IN THE CABIN WHILE MERGING ON THE INTERSTATE. THIS HAPPENS DURING ACCELERATION. I HAVE BROUGHT MY VEHICLE TO FORD SEVERAL TIMES NOW WITH NO REAL ANSWER. THEY SAID THAT THEY HAVE NOT BEEN ABLE TO "RECREATE" TH...

Mileage: 8,500

DRIVING THE VEHICLE AT ABOUT 40MPH COMING OFF A BRIDGE, I HEAR A RATTLE COMING FROM THE REAR OF THE VEHICLE AS I BRAKE. THE BRAKE FULLY DEPRESSED APPLIES VIRTUALLY NO BRAKING POWER. I WAS ABLE TO BRING THE VEHICLE TO A STOP BY PUMPING THE BRAKES AS WELL AS USING THE EMERGENCY BRAKE. I WALKED AROUND ...

Mileage: 10,500

EXHAUST IS LEAKING INTO THE CABIN WHILE DRIVING. USUALLY WHILE ACCELERATING

Mileage: 25,000

EXHAUST IS LEAKING INTO THE CABIN WHILE DRIVING. USUALLY WHILE ACCELERATING

Mileage: 25,000

REAR CAMERA INTERMITTENTLY DOES NOT WORK. WHEN CAR IN REVERSE, IT WILL EITHER GIVE A PICTURE, GIVE A BLURRY PICTURE, OR BLACK SCREEN THAT SAYS "NO CAMERA".

Mileage: 300

LEAK ON TIMING COVER. IT HAS A MINOR OIL LEAK IN THE TIMING COVER

FORD EXPLORER 2018 GOING FROM 50 MPH. AND TO DO FORCE, ENTERS A STRONG SMELL OF GAS CABIN IT SHOULD SLOW DOWN AND OPEN THE CRYSTALS TO LEAVE THE STRONG ODOR.

FORD EXPLORER 2018 GOING FROM 50 MPH. AND TO DO FORCE, ENTERS A STRONG SMELL OF GAS CABIN IT SHOULD SLOW DOWN AND OPEN THE CRYSTALS TO LEAVE THE STRONG ODOR.

THE EXPLORER WILL RANDOMLY NOT START LIKE A DEAD BATTERY, BUT THEN STARTS OTHER TIMES. BATTERY HAD BEEN REPLACED BY THE DEALER. SIDE MIRRORS WILL FOLD IN WHILE DRIVING AND WILL NOT FOLD BACK OUT UNTIL THE CAR IS STOPPED, TURNED OFF AND THEN RESTARTED. WHEN THESE ISSUES ARE PRESENT THE SYNC 3 SYSTEM ...

Mileage: 1,500

THE EXPLORER WILL RANDOMLY NOT START LIKE A DEAD BATTERY, BUT THEN STARTS OTHER TIMES. BATTERY HAD BEEN REPLACED BY THE DEALER. SIDE MIRRORS WILL FOLD IN WHILE DRIVING AND WILL NOT FOLD BACK OUT UNTIL THE CAR IS STOPPED, TURNED OFF AND THEN RESTARTED. WHEN THESE ISSUES ARE PRESENT THE SYNC 3 SYSTEM ...

Mileage: 1,500

I BELIEVE THE HEADLIGHTS ON FORD EXPLORERS ARE DEFECTIVE. WHEN ENCOUNTERING ONE IN THE ONCOMING LANE OF A 2 LANE ROAD, THE HEADLIGHT ARE OVERLY BRIGHT AND ANNOYING IN THE DAYLIGHT. AT NIGHT THEY ARE BLINDING PAINFUL AND DANGEROUS. IT DOESN'T HELP THAT THE MANUFACTURERS OF TRUCKS, INCLUDING SUVS, PO...

Mileage: 113,000

TOTAL TRANSMISSION FAILURE FOR NO KNOWN REASON WITH LESS THAN 3000 MILES AND 4 MONTHS OLD. CANNOT BE FIXED, MUST BE REPLACED.

Mileage: 2,350

ELECTRONIC POWER STEERING FAILURE TWICE. THE CAR WAS STATIONARY AND IT WAS COLD OUTSIDE.

Mileage: 9,339

I HAVE BEEN SMELLING EXHAUST FUMES/ROTTEN EGG SMELL IN MY CAR WHEN ACCELERATING UP TO 60MPH. 1ST TIME IN SHOP THEY SAID BOLTS WERE MISSING ON ENGINE AND SOME WERE LOOSE.; THEY 'FIXED' IT. STILL SMELLED EXHAUST FUMES/ROTTEN EGGS, SO TOOK CAR BACK. THEY SAID FUEL GOT IN THE FUEL FILTER BUT THEY 'FIXED...

I HAVE BEEN SMELLING EXHAUST FUMES/ROTTEN EGG SMELL IN MY CAR WHEN ACCELERATING UP TO 60MPH. 1ST TIME IN SHOP THEY SAID BOLTS WERE MISSING ON ENGINE AND SOME WERE LOOSE.; THEY 'FIXED' IT. STILL SMELLED EXHAUST FUMES/ROTTEN EGGS, SO TOOK CAR BACK. THEY SAID FUEL GOT IN THE FUEL FILTER BUT THEY 'FIXED...

I HAVE BEEN SMELLING EXHAUST FUMES/ROTTEN EGG SMELL IN MY CAR WHEN ACCELERATING UP TO 60MPH. 1ST TIME IN SHOP THEY SAID BOLTS WERE MISSING ON ENGINE AND SOME WERE LOOSE.; THEY 'FIXED' IT. STILL SMELLED EXHAUST FUMES/ROTTEN EGGS, SO TOOK CAR BACK. THEY SAID FUEL GOT IN THE FUEL FILTER BUT THEY 'FIXED...

I SMELL SULFUR OR ROTTEN EGG SMELL IN THE CABIN AFTER HARD ACCELERATION WITH A/C ON AND VENTILATION CLOSED ON THE DASH BOARD. I BOUGHT THE SUV WITH 39,000 MILES 2018 FROM RUSSEL WESTBROOK HYUNDAI DEALER IN GARDEN GROVE CA. I TOOK IT 2X AT FORD CARUSO LONG BEACH CA. 1ST TIME THEY GAVE THE EXPLORER BA...

WHEN TEST DRIVING THIS NEW 2018 EXPLORER XLT AT HAWK FORD IN OAK LAWN, IL, THERE WAS A TERRIBLE SULFUR SMELL IN THE CABIN. IT WAS SO BAD THAT THE SALESPERSON OPENED THE WINDOWS, EVEN THOUGH IT WAS ONLY ABOUT 5 DEGREES OUTSIDE. THIS IS CONSISTENT WITH THE WIDELY REPORTED AND KNOWN MANUFACTURER DEFE...

Mileage: 15

HANKOOK PRODUCED & ALLOWS THE SALE OF FAULTY VENTUS S1 NOBLE 2 TIRES TO BE SOLD ONLINE AND AS OEM ON NEW VEHICLES. THEY FAIL WITHIN 16,000 MILES. I BOUGHT A BRAND NEW 2018 FORD EXPLORER LIMITED WITH 20" HANKOOK VENTUS S1 NOBLE TIRES AS OEM EQUIPMENT ON 2/16/18. SATURDAY 1/19/19, I DID MY DUE DILIGEN...

Mileage: 16,300

TL* THE CONTACT LEASED A 2018 FORD EXPLORER. THE CONTACT DETECTED AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE THAT WAS SO STRONG, SHE COULD TASTE FUEL. TOWNE AUTO GROUP (3535 SOUTHWESTERN BLVD, ORCHARD PARK, NY 14127, (716) 662-6500) WAS NOTIFIED OF THE FAILURE, BUT WAS UNABLE TO REPLICATE, DIAGNOSE, A...

Mileage: 4,278

TL* THE CONTACT LEASED A 2018 FORD EXPLORER. THE CONTACT DETECTED AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE THAT WAS SO STRONG, SHE COULD TASTE FUEL. TOWNE AUTO GROUP (3535 SOUTHWESTERN BLVD, ORCHARD PARK, NY 14127, (716) 662-6500) WAS NOTIFIED OF THE FAILURE, BUT WAS UNABLE TO REPLICATE, DIAGNOSE, A...

Mileage: 4,278

WATER LEAKING INTO REAR OF VEHICLE AND SITTING IN THE SPARE TIRE WELL WHILE STATIONARY AND MOVING. WATER IS COMING FROM BEHIND PLASTIC PILLAR COVERINGS AND DRIPPING THROUGH BOTTOM ONTO THE CARPET AND INTO THE WELL. ELECTRONICS BEHIND PLASTIC ARE ALSO WET INCLUDING WATER LEAKING THROUGH CIGARRETTE ...

Mileage: 200

WHILE TRAVELING THROUGH BALTIMORE FOR APPROXIMATELY 45 MINUTES DURING THE CHRISTMAS HOLIDAY. I WAS SITTING IN THE BACK SEAT OF MY FRIENDS 2018 FORD EXPLORER SPORT. I HAD THE HEATED SEAT SET TO 2. I HAD FALLEN ASLEEP DURING THE TRIP. WHEN I WOKE UP I HAD A SEVERE DISCOMFORT. UPON ARRIVING AT OUR DEST...

WHEN TURNING LEAVING A SHOPPING CENTER ON A MAIN ROAD AT ~30 MPH, HEARD LOUD POP SOUND AND CAR IMMEDIATELY STOPPED MOVING. CAR WOULD NOT MOVE AND NEEDED TO BE TOWED. UPON INSPECTION THE LOWER CONTROL ARM BROKE NEXT TO BALL JOINT. CAR CURRENTLY HAS LITTLE OVER 2000 MILES.THE POLICE DID RESPOND TO THE...

Mileage: 2,000

INQUIRING ABOUT NHTSA ID 10144949. FORD HAS KNOWN ABOUT THIS SINCE AUG 2018 (SSM 47499) AND NO ONE AT MY DEALERSHIP, OR FORD CUSTOMER SERVICE, IS INTERESTED IN MAKING ANY CALLS ON MY BEHALF TO SEE WHEN FORD EXPECTS THIS TO BE FIXED.

Mileage: 200

EXHAUST FUMES ENTERING THE VEHICLE. FORD ENGINEER INSPECTED AND FOUND 3PPM ENTERING CABIN IN LESS THAN AN HOUR. FORD STATES THIS IS NORMAL. OVER 3 HOURS IN THE CAR CAUSES PHYSICAL ILLNESS, FORD DENYING ANY RESPONSIBILITY. VEHICLE IN MOTION ON HIGHWAY OVER 40MPH. FORD ENGINEERING REPORT WILL BE AVAIL...

Mileage: 9,000

I RECENTLY PURCHASED A 2018 FORD EXPLORER ON AUGUST 30 FROM HAMMONASSET FORD IN MADISON, CT. I PAID SEVERAL THOUSAND DOLLARS EXTRA FOR A SAFETY PACKAGE WHICH INCLUDES REAR SEAT BELT AIRBAGS. WE WERE DISAPPOINTED TO DISCOVER AN ISSUE IN THE SECOND ROW OF SEATS THAT HINDERS US FROM USING ONE OF THE S...

Mileage: 200

I RECENTLY PURCHASED A 2018 FORD EXPLORER ON AUGUST 30 FROM HAMMONASSET FORD IN MADISON, CT. I PAID SEVERAL THOUSAND DOLLARS EXTRA FOR A SAFETY PACKAGE WHICH INCLUDES REAR SEAT BELT AIRBAGS. WE WERE DISAPPOINTED TO DISCOVER AN ISSUE IN THE SECOND ROW OF SEATS THAT HINDERS US FROM USING ONE OF THE S...

Mileage: 200

I RECENTLY PURCHASED A 2018 FORD EXPLORER ON AUGUST 30 FROM HAMMONASSET FORD IN MADISON, CT. I PAID SEVERAL THOUSAND DOLLARS EXTRA FOR A SAFETY PACKAGE WHICH INCLUDES REAR SEAT BELT AIRBAGS. WE WERE DISAPPOINTED TO DISCOVER AN ISSUE IN THE SECOND ROW OF SEATS THAT HINDERS US FROM USING ONE OF THE S...

Mileage: 200

TL* THE CONTACT OWNS A 2018 FORD EXPLORER. WHILE ATTEMPTING TO MERGE INTO TRAFFIC, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND AN EXHAUST ODOR IMMEDIATELY ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO BILL FICK FORD (737 N FWY SERVICE ROAD, HUNTSVILLE, TX 77340) WHERE THE FAILURE WAS DUPLICATED...

Mileage: 5,100

TL* THE CONTACT OWNS A 2018 FORD EXPLORER. THE CONTACT ATTEMPTED TO ACCELERATE TO PASS ANOTHER VEHICLE AND NOTICED AN ABNORMAL ODOR COMING FROM THE AIR CONDITIONING VENTS. THE ODOR SMELLED SIMILAR TO BURNING FUEL. THE VEHICLE WAS TAKEN TO COURTESY FORD (LOCATED AT 1107 BRASHEAR AVE, MORGAN CITY, LA ...

Mileage: 40

VERY STRONG EXHAUST ODOR FILLS CABIN WHEN AC SYSTEM IS ON AND ON RE CIRCULATE. I HAVE HAD 4 EXPLORES OF THIS GENERATION. THE XLT 3.5 LTR V6 ENGINE IS REALLY BAD. THE ECO BOOST 3.5 V6 DOES NOT SEEM TO HAVE IT AS BAD BUT YOU CAN STILL NOTICE IT FROM TIME TO TIME. THIS NEW 2018 I HAVE IS AWFUL. IT'S A...

Mileage: 1,300

MY 2016 EXPLORER HAS 74,000 MILES AND THE RPM NEEDLE IS STICKING. HAD IT EVALUATED AND FOUND TRANSMISSION NEUTRAL OUT ON A 2/3 SHIFT AND A 4/5 SHIFT. FLUID LEVEL IS CORRECT, THIS IS DUE TO EXCESSIVE CLEARANCE IN THE DIRECT CLUTCH. THE FORD DEALERSHIP RECOMMEND OVERHAUL OR REPLACEMENT. REPLACEMEN...

TL* THE CONTACT OWNS A 2018 FORD EXPLORER. WHILE ACCELERATING, EXHAUST FUMES EMERGED AND CAUSED A STRONG ODOR. THE VEHICLE WAS TAKEN TO LAMOUREUX FORD (366 E MAIN ST, EAST BROOKFIELD, MA 01515) WHERE THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE V...

Mileage: 1,100

TL* THE CONTACT OWNED A 2018 FORD EXPLORER. WHILE THE CONTACT WAS STOPPED AT A TRAFFIC LIGHT, SHE WAS INFORMED BY A PASSING MOTORIST THAT HER VEHICLE WAS ON FIRE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE SAFELY BEFORE IT BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED TH...

Mileage: 982

I TRADED IN MY 2014 FORD EXPLORER BECAUSE THEY COULD NOT FIX THE EXHAUST SMELL ENTERING THE CABIN WHEN EXCELLERATING OR CLIMBING HILLS. IT CAUSES CARBON MONOXIDE TO ENTER THE CABIN WHICH CAN MAKE YOU SICK OR LIGHTHEADED . THIS OCCURS WHEN THE INTERIOR VENT BUTTON IS USED THE CIRCULATE THE AIR IN T...

Mileage: 300

FRONT SOUND SCREEN WINDSHIELD SEEMS VERY SOFT AND WEAK. SLIGHTEST STRIKE FROM ROAD DEBRIS CAUSES CHIP OR CRACK. DEBRIS STRIKES REGARDLESS OF AMOUNT OF IMPACT HAS CAUSED CHIPPING, CRACKS, AND VISIBLE SCRAPES OF MATERIAL. WINDSHIELD IS SOUND SCREEN AND SEEMS MADE OF EXTREMELY SOFT MATERIALS MAKING VUL...

Mileage: 15,000

TL* THE CONTACT OWNS A 2018 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A SULFUR ODOR COMING THROUGH THE AIR VENTS IN THE VEHICLE. THE FAILURE CAUSED THE CONTACT TO BECOME NAUSEOUS AND DIZZY. THE CONTACT WAS CONCERNED FOR HER SAFETY. WINNER FORD (250 HADDONFIELD-BERLIN RD, CHERRY HIL...

Mileage: 3,500

MY EXPLORE HAS FAILED TO START ON 4 DIFFERENT OCCASIONS. THE DEALER SERVICE DEPARTMENT SENT A TOW TO GET THE CAR, AND THE DRIVER GOT IT TO START AFTER SEVERAL ATTEMPTS, THEN HE SHUT IF OFF AND IT FAILED TO START AGAIN. THE SERVICE MANAGER TOLD ME HE COULDN'T GET THE ISSUE TO OCCUR SO THERE WASN'T AN...

Mileage: 8,400

MY EXPLORE HAS FAILED TO START ON 4 DIFFERENT OCCASIONS. THE DEALER SERVICE DEPARTMENT SENT A TOW TO GET THE CAR, AND THE DRIVER GOT IT TO START AFTER SEVERAL ATTEMPTS, THEN HE SHUT IF OFF AND IT FAILED TO START AGAIN. THE SERVICE MANAGER TOLD ME HE COULDN'T GET THE ISSUE TO OCCUR SO THERE WASN'T AN...

Mileage: 8,400

IT A NEW CAR THAT I BOUGHT TO AVOID THE SAME PROBLEM IN A 2016 FORD EXPLORER, BECAUSE FORD NEVER SOLVED THE ISSUE, AND THIS ONE FORD EXPLORER 2018 HAS THE SAME THINGS, A BAD SMELL IN SIDE THE CAR WHEN ACCELERATED. FORD IS PUTTING OUR LIVES IN JEOPARDY, I WONDER IF THEY ALREADY HAVE AN EFFECTIVE SOL...

Mileage: 200

BOUGHT THIS CAR BRAND NEW AND FOR ABOUT THE FIRST 2 MONTHS IT WAS GREAT. THEN IT STARTED TO SMELL LIKE ROTTEN EGGS OR SULFUR IN THE CABIN OF THE CAR WHEN I BEGIN TO ACCELERATE. USUALLY BETWEEN 50-75 IT CAN GET PRETTY BAD. DOESN'T DO IT EVERY TIME BUT WHEN IT DOES IT STAYS IN THE CABIN FOR SEVERAL MI...

Mileage: 3,000

TL* THE CONTACT OWNS A 2018 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE ODOR OF EXHAUST FUMES WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (KENDALL FORD, 250 E. OVERLAND RD, MERIDIAN, ID), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. AFTER RETRIEVING THE VEHICLE, THE FAILU...

Mileage: 1,143

EXHAUST FUMES ENTERING THE CABIN UNDER ANYTHING MORE THAN LIGHT ACCELERATION. LESS THAN 3000MILES ON THE CAR. USED TO HAUL OUR KIDS AROUND. I THOUGHT IT WAS UNUSUAL AND THEN I DISCOVERED THE LONG HISTORY OF THIS PROBLEM WITH NO RECALL. THIS NEEDS TO BE ADDRESSED. THIS IS UNSAFE. MAKING AN APPO...

Mileage: 2,000

PURCHASED MY EXPLORER ON MAY 28, 2018, VEHICLE CURRENTLY HAS LESS THAN 6,000 MILES ON IT AND THIS MORNING, MY DAUGHTER USED THE REMOTE TO UNLOCK THE DOORS AS IT SAT PARKED ON OUR DRIVEWAY, CLIMBED IN AND CLOSED THE FRONT PASSENGER DOOR AND THE BACK WINDOW SHATTERED. GLASS WAS INSIDE, OUTSIDE AND TH...

Mileage: 6,000

EXHAUST FUMES INSIDE THE CABIN AT HIGHWAY SPEEDS

Mileage: 65

TL* THE CONTACT OWNS A 2018 FORD EXPLORER. THE CONTACT STATED THAT EXHAUST FUMES SEEPED INSIDE THE VEHICLE CABIN WHILE DRIVING. THE VEHICLE WAS TAKEN TO HEALEY FORD LINCOLN (2528 NY-17M, GOSHEN, NY 10924, (877) 706-3640) AND WAS REPAIRED AT LEAST TWICE FOR THE FAILURE. THE CONTACT WAS UNAWARE OF THE...

Mileage: 3,000

EXHAUST LEAKING INTO PASSENGER COMPARTMENT CAUSING NAUSEA AND LIGHT HEADEDNESS. SYMPTOMS "SLIGHTLY" IMPROVE WHEN AIR CONDITIONING IS CHANGED FROM RECIRCULATE TO FRESH AIR OR WHEN WINDOWS ARE OPENED. WILL SCHEDULE A SERVICE APPOINTMENT WITH DEALER BUT WANT TO BE INCLUDED IN YOUR DATABASE.

Mileage: 1,000

EXHAUST FUMES ARE ENTERING THE CABIN DURING ACCELERATION AND WHEN THE AC IS ON. SEVERAL FAMILY MEMBERS HAVE COMPLAINED ABOUT THE SMELL WITHIN THE CABIN. I PERSONALLY HAVE EXPERIENCED HEADACHES AND BURNING EYES BECAUSE OF THE ISSUE. IT SMELLS LIKE BURNT HAIR. THIS IS A FAMILY VEHICLE USED TO TRANSPOR...

Mileage: 45

EXHAUST FUMES ARE ENTERING THE CABIN DURING ACCELERATION AND WHEN THE AC IS ON. SEVERAL FAMILY MEMBERS HAVE COMPLAINED ABOUT THE SMELL WITHIN THE CABIN. I PERSONALLY HAVE EXPERIENCED HEADACHES AND BURNING EYES BECAUSE OF THE ISSUE. IT SMELLS LIKE BURNT HAIR. THIS IS A FAMILY VEHICLE USED TO TRANSPOR...

Mileage: 45

EXHAUST FUMES ARE ENTERING THE CABIN DURING ACCELERATION AND WHEN THE AC IS ON. SEVERAL FAMILY MEMBERS HAVE COMPLAINED ABOUT THE SMELL WITHIN THE CABIN. I PERSONALLY HAVE EXPERIENCED HEADACHES AND BURNING EYES BECAUSE OF THE ISSUE. IT SMELLS LIKE BURNT HAIR. THIS IS A FAMILY VEHICLE USED TO TRANSPOR...

Mileage: 45

PURCHASED 2018 FORD EXPLORER XLT W/ AUTO NATION FORD CORPUS CHRISTI, TEXAS MAY 29, 2018. JUNE 20, 2018 I NOTICED THE PASSENGER SIDE FLOOR BOARD WAS COMPLETELY DRENCHED W/ H2O. THIS WAS DURING THE TIME WE HAD HEAVY RAINFALL. MY VEHICLE WAS PARKED AT WORK, NO FLOODING IN THE AREA, NO WINDOWS LEFT DOWN...

Mileage: 300

AFTER 4,000 REVOLUTION THE SUV COMES TO STOP THE ENGINE AND RUN QUICKLY AGAIN

AFTER 4,000 REVOLUTION THE SUV COMES TO STOP THE ENGINE AND RUN QUICKLY AGAIN

AFTER 4,000 REVOLUTION THE SUV COMES TO STOP THE ENGINE AND RUN QUICKLY AGAIN

WHILE DRIVING NORMALLY ACCELERATION WILL BEGIN TO REDUCE CONTINUELY UNTIL THE VEHICLE STOPS ALTOGETHER. NO WARNING LIGHTS OR ANYTHING. THIS HAPPENED ON THE EXPRESSWAY EACH TIME. THE VEHICLE IS ONE MONTH OLD. DEALERSHIP CAN'T FIND A PROBLEM.

Mileage: 60

TOXIC SMELL - IMMEDIATELY AFTER TAKING DELIVERY ON A NEW 2018 FORD EXPLORER LIMITED, I BECAME QUITE ILL DUE TO THE TOXIC SMELL IN THE CABIN. THE SMELL IS NOT AN EXHAUST SMELL. IT'S BASICALLY A SMELL FROM THE CARPETING OR SEATS, OR A COMBINATION OF BOTH. HEADACHE, SORE THROAT, FUZZINESS OF THE EYES A...

Mileage: 6

WE WERE TRAVELING ON I-10 IN OUR RENTAL CAR..GOING ABOUT 75 MILES PER HOUR IN TEXAS WHEN THE DRIVERS SIDE FRONT WINDSHIELD MOULDING FLEW OFF THE WINDSHIELD HITTING THE WINDOW AND CONTINUING TO FLY OVER THE CAR. WE SWERVED BECAUSE WE THOUGHT IT WAS A BIRD STRIKE OR SOMETHING CAME OFF A TRUCK. WE TO...

Mileage: 6,800

WHEN ACCELERATING, THE SMELL OF EXHAUST FILLS THE CAR. WHEN YOU PRESS THE GAS ALL YOU CAN SMELL IS EXHAUST. IT'S BEEN THIS WAY FROM DAY ONE. FORD TRIED TO FIX IT UNDER RECALL BUT IT DID ABSOLUTELY NOTHING. YOU CAN STILL SMELL IT JUST THE SAME. NO DIFFERENCE AFTER THEIR ATTEMPT TO FIX IT.

Mileage: 10

AS SOON AS WE DROVE OUR BRAND NEW FORD EXPLORER OFF THE LOT IT HAD A TERRIBLE SHAKE, WE THOUGHT IT WAS FLAT SPOTS FROM THE CAR SITTING AT THE DEALER. HOWEVER THE SHAKE GOT INCREASINGLY WORSE THE CLOSER WE GOT TO HOME TO THE POINT WHERE WE HAD TO REMOVE OUR DRINK FROM THE CUP HOLDER BECAUSE THEY WERE...

Mileage: 2

DURING STARTUP ON COLD MORNINGS (NOT ALWAYS) I HAVE RECEIVED MULTIPLE FAILURE WARNINGS. WHEN THIS HAPPENS THE VEHICLE HAS NO POWER STEERING, TURN SIGNALS, OR WINDSHIELD WIPERS. THE WARNINGS ARE: 4WD OFF, CHECK PARKING AID, SEE MANUAL, SERVICE ADVANCETRAC, STEERING ASSIST FAULT, ABS LIGHT, AIRBAG L...

Mileage: 749

DURING STARTUP ON COLD MORNINGS (NOT ALWAYS) I HAVE RECEIVED MULTIPLE FAILURE WARNINGS. WHEN THIS HAPPENS THE VEHICLE HAS NO POWER STEERING, TURN SIGNALS, OR WINDSHIELD WIPERS. THE WARNINGS ARE: 4WD OFF, CHECK PARKING AID, SEE MANUAL, SERVICE ADVANCETRAC, STEERING ASSIST FAULT, ABS LIGHT, AIRBAG L...

Mileage: 749

DURING STARTUP ON COLD MORNINGS (NOT ALWAYS) I HAVE RECEIVED MULTIPLE FAILURE WARNINGS. WHEN THIS HAPPENS THE VEHICLE HAS NO POWER STEERING, TURN SIGNALS, OR WINDSHIELD WIPERS. THE WARNINGS ARE: 4WD OFF, CHECK PARKING AID, SEE MANUAL, SERVICE ADVANCETRAC, STEERING ASSIST FAULT, ABS LIGHT, AIRBAG L...

Mileage: 749

ON 2, 2018 FORD EXPLORER BASIC MODEL VEHICLES, THE FRONT PASSENGER AIRBAG INDICATOR HAS COME ON AND THEN GONE OFF AND STAYED OFF WITH MY 14 YEAR OLD 118 LB, 5' 9" CHILD IN THE FRONT SEAT. FIRST INCIDENT: MARCH 23, 2018. IN THE FIRST VEHICLE THE JOURNEY WAS APPROXIMATELY 30 MINUTES ON A 4 LANE ROAD....

Mileage: 1,200

ON 2, 2018 FORD EXPLORER BASIC MODEL VEHICLES, THE FRONT PASSENGER AIRBAG INDICATOR HAS COME ON AND THEN GONE OFF AND STAYED OFF WITH MY 14 YEAR OLD 118 LB, 5' 9" CHILD IN THE FRONT SEAT. FIRST INCIDENT: MARCH 23, 2018. IN THE FIRST VEHICLE THE JOURNEY WAS APPROXIMATELY 30 MINUTES ON A 4 LANE ROAD....

Mileage: 1,200

MY WIFE AND I LEASED A 2018 FORD EXPLORER PLATINUM LAST SATURDAY. WE WANTED TO UPGRADE TO THE LATEST TECHNOLOGY. I FAILED TO ASK SPECIFICALLY IF THE ADAPTIVE CRUISE WENT TO ZERO MPH FOR STOP AND GO TRAFFIC. THE WINDOW STICKER SAID IT HAD "ADAPTIVE CRUISE CONTROL". I HAVE HAD TWO CARS WITH ADAPTI...

Mileage: 125

EVERY TIME I START MY CAR AND TURN ON THE AIR CONDITIONER IT SMELLS LIKE SULFUR IN THE CABIN OF THE CAR. IT IS SO SCARY TO THINK THAT CARBON MONOXIDE MIGHT BE SLEEPING IN THE CAR AND BE LIFE THREATENING TO MY SELF AND MY KIDS AND WIFE. THE REASON I BOUGHT THE THIS CAR IS TO BE SAFE, NOT TO POTENTIAL...

Mileage: 10

CRACK ON WINDSHIELD BY BODY AT TOP, NO SCRATCH ABOVE ON PAINT, STRATCH STARTED SMALL AND IS GROWING

THE INTEGRATED BLIND SPOT MIRROR ON BOTH THE DRIVER SIDE AND PASSENGER SIDE IS MOUNTED AT THE WRONG ANGLE. IT DOES NOT SHOW THE BLIND SPOT OF THE CAR. YOU CAN NOT SEE ANY PORTION OF LOW PROFILE CARS IN THE BLIND SPOT MIRROR AND YOU CAN NOT SEE THE HEADLIGHTS OF MOST VEHICLES AT NIGHT. IT DOES SHO...

Mileage: 121

FULL ACCESSORY POWER ACTIVE, NEXT VEHICLE SHUT OFF TO SAVE ENERGY THIS HAPPEN FIRST TIME ON DECEMBER 23,2017 ON DECEMBER 24, 2017 HAD TO HAVE IT JUMP, ON DECEMBER 25, 2017 WOULD NOT START AT ALL, DECEMBER 26, 2017 TOWED TO CLASSIC FORD THE STATED BATTERY WAS BAD REPLACE IT UNTIL FEBRUARY 14, 2018 TH...

Mileage: 3,600

GO TO FORDEXPLORERNIGHTMARE.COM, READ THE 2 KEY DOCUMENTS, OTHER STORIES AND SHARE YOUR STORY. CARBON MONOXIDE POISONING FROM THESE VEHICLES.

THE CAR INTERMITTENTLY WREAKS OF GAS FUMES (NOT CARBON MONOXIDE) ON THE INSIDE OF THE CARE. THIS PRIMARILY HAPPENS BETWEEN 1/4 TO TO A FULL GAS TANK. THE SMELL ALWAYS OCCURS AFTER A GAS FILL UP. THE GAS TANK IS NEVER OVERFILLED. IT ALSO HAPPENS WHEN TAKING A SHARP TURN AFTER A STOP SIGN/LIGHT...

Mileage: 5