This Problem Across All Years
Three times in 5 months since purchasing our 2025 Ford Explorer, all dash lights will come on while driving and vehicle will come to a stop. Braking pressure is reduced greatly and then vehicle will not continue in forward or reverse. Multiple restart attempts will allow the vehicle to move under 5 MPH but will brake hard to a stop if it goes over 5MPH. Two different dealerships have inspected and preformed the same software updates Ford is recommending and its not fixing the issue. Ford is refusing to do anything about it at this time because they claim the software update is as far as they are allowed to go in diagnoses. I have a Ford Case #XXX
Three times in 5 months since purchasing our 2025 Ford Explorer, all dash lights will come on while driving and vehicle will come to a stop. Braking pressure is reduced greatly and then vehicle will not continue in forward or reverse. Multiple restart attempts will allow the vehicle to move under 5 MPH but will brake hard to a stop if it goes over 5MPH. Two different dealerships have inspected and preformed the same software updates Ford is recommending and its not fixing the issue. Ford is refusing to do anything about it at this time because they claim the software update is as far as they are allowed to go in diagnoses. I have a Ford Case #XXX
While traveling down the road - not turning or braking - several alerts and alarms started flashing on the driver dashboard on my 2025 Explorer. At this time, I completely lost the ability to slow the car down. The digital emergency brake made no changes to the braking ability. I was able to eventually able to get the vehicle to slow down by engine torquing and turning. I reached out to my local dealership where I purchased the vehicle, and they told me to call Ford Roadside Assistance immediately. They contracted a local towing agency, and they promptly towed the vehicle to that dealership. I was able to take a movie of the incident.
While traveling down the road - not turning or braking - several alerts and alarms started flashing on the driver dashboard on my 2025 Explorer. At this time, I completely lost the ability to slow the car down. The digital emergency brake made no changes to the braking ability. I was able to eventually able to get the vehicle to slow down by engine torquing and turning. I reached out to my local dealership where I purchased the vehicle, and they told me to call Ford Roadside Assistance immediately. They contracted a local towing agency, and they promptly towed the vehicle to that dealership. I was able to take a movie of the incident.
Brakes failed while coming to a red light. Turned to the right and into rock landscaping and pushed the ebrake to stop. Antilock brake failure came up and pre collision assist said was no longer available. Had to have it taken to Ford dealership. They replaced brake booster and brake lines and tried to reprogram computer but brakes keep locking up . So there are keeping for now to figure out the problems
Brakes failed while coming to a red light. Turned to the right and into rock landscaping and pushed the ebrake to stop. Antilock brake failure came up and pre collision assist said was no longer available. Had to have it taken to Ford dealership. They replaced brake booster and brake lines and tried to reprogram computer but brakes keep locking up . So there are keeping for now to figure out the problems
I bought the car in December and I was only able to take it out on the road in January, when it started to have problems with the software and brake system. I brought it to the dealer's workshop where I bought it, but they haven't solved anything and they say that the faults the car presents are normal.
I bought the car in December and I was only able to take it out on the road in January, when it started to have problems with the software and brake system. I brought it to the dealer's workshop where I bought it, but they haven't solved anything and they say that the faults the car presents are normal.
While driving on an interstate with my children, my automatic braking system decided their was something in front of my car when there wasn't and slammed on the brakes. There was a semi truck behind us and it almost hit us. Took it to the dealer and all they did was shut the feature off for automatic braking. The interior screens have been reprogrammed twice to fix glitches. the rear hatch has been reprogrammed. The windows continue to randomly roll up and down on their own. My engine decided to not start for an hr before randomly turning on for no reason. And to top it all off the windshield washer fluid no longer wants to work.
While driving on an interstate with my children, my automatic braking system decided their was something in front of my car when there wasn't and slammed on the brakes. There was a semi truck behind us and it almost hit us. Took it to the dealer and all they did was shut the feature off for automatic braking. The interior screens have been reprogrammed twice to fix glitches. the rear hatch has been reprogrammed. The windows continue to randomly roll up and down on their own. My engine decided to not start for an hr before randomly turning on for no reason. And to top it all off the windshield washer fluid no longer wants to work.
I am concerned that the Forward Collision Warning and Automatic Emergency Braking are not working sensitive enough to assist in preventing a collision. I had a 2021 Explorer with these features on it and it would give an audible warning at least 8-10 feet if a vehicle was slowing down ahead, this new Explorer does not give an audible warning until about 4 feet near a vehicle slowing down and no braking for at least 3 feet before a collision. I believe anyone in my vehicle are at risk of a collision. I have taken it to the dealer with this concern, it was put on the diagnostic and they found nothing wrong. The sales manager took my vehicle out to verify this problem, following another vehicle that had stopped to make a left turn and if we would have been going any faster we would have hit them, the audible went off and the braking worked at the same time , within 3-4 feet of hitting that car. I drive this car everyday and have never had any kind of warning given to me . I believe the settings are NOT sensitive enough to work properly. I am to the point as to why did I order and pay for these features if I don't get the benefit of them. I have become very fearful for my family with the way these features aren't working as they did on my prior Explorer. I asked the technician at the dealership if they could change the sensitivity and he said no , unless Ford said to do this. I think the warning should be sooner.
I am concerned that the Forward Collision Warning and Automatic Emergency Braking are not working sensitive enough to assist in preventing a collision. I had a 2021 Explorer with these features on it and it would give an audible warning at least 8-10 feet if a vehicle was slowing down ahead, this new Explorer does not give an audible warning until about 4 feet near a vehicle slowing down and no braking for at least 3 feet before a collision. I believe anyone in my vehicle are at risk of a collision. I have taken it to the dealer with this concern, it was put on the diagnostic and they found nothing wrong. The sales manager took my vehicle out to verify this problem, following another vehicle that had stopped to make a left turn and if we would have been going any faster we would have hit them, the audible went off and the braking worked at the same time , within 3-4 feet of hitting that car. I drive this car everyday and have never had any kind of warning given to me . I believe the settings are NOT sensitive enough to work properly. I am to the point as to why did I order and pay for these features if I don't get the benefit of them. I have become very fearful for my family with the way these features aren't working as they did on my prior Explorer. I asked the technician at the dealership if they could change the sensitivity and he said no , unless Ford said to do this. I think the warning should be sooner.
I am concerned that the Forward Collision Warning and Automatic Emergency Braking are not working sensitive enough to assist in preventing a collision. I had a 2021 Explorer with these features on it and it would give an audible warning at least 8-10 feet if a vehicle was slowing down ahead, this new Explorer does not give an audible warning until about 4 feet near a vehicle slowing down and no braking for at least 3 feet before a collision. I believe anyone in my vehicle are at risk of a collision. I have taken it to the dealer with this concern, it was put on the diagnostic and they found nothing wrong. The sales manager took my vehicle out to verify this problem, following another vehicle that had stopped to make a left turn and if we would have been going any faster we would have hit them, the audible went off and the braking worked at the same time , within 3-4 feet of hitting that car. I drive this car everyday and have never had any kind of warning given to me . I believe the settings are NOT sensitive enough to work properly. I am to the point as to why did I order and pay for these features if I don't get the benefit of them. I have become very fearful for my family with the way these features aren't working as they did on my prior Explorer. I asked the technician at the dealership if they could change the sensitivity and he said no , unless Ford said to do this. I think the warning should be sooner.
I am concerned that the Forward Collision Warning and Automatic Emergency Braking are not working sensitive enough to assist in preventing a collision. I had a 2021 Explorer with these features on it and it would give an audible warning at least 8-10 feet if a vehicle was slowing down ahead, this new Explorer does not give an audible warning until about 4 feet near a vehicle slowing down and no braking for at least 3 feet before a collision. I believe anyone in my vehicle are at risk of a collision. I have taken it to the dealer with this concern, it was put on the diagnostic and they found nothing wrong. The sales manager took my vehicle out to verify this problem, following another vehicle that had stopped to make a left turn and if we would have been going any faster we would have hit them, the audible went off and the braking worked at the same time , within 3-4 feet of hitting that car. I drive this car everyday and have never had any kind of warning given to me . I believe the settings are NOT sensitive enough to work properly. I am to the point as to why did I order and pay for these features if I don't get the benefit of them. I have become very fearful for my family with the way these features aren't working as they did on my prior Explorer. I asked the technician at the dealership if they could change the sensitivity and he said no , unless Ford said to do this. I think the warning should be sooner.