18
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Unknown Or Other Complaints

Showing 18 of 18
Nov 23, 2025

My f150 lightning won't drive wben put in Drive. Then all the sudden it goes forward when not expecting it and we almost was in an accident. This happened many times and has been in service for over 3 months. They aren't able to fix it. We are trying to get them to take it back. The computer we noticed was defective the day after we bought it and inquired about it immediately. ​delayed engagement followed by a sudden lurch or unintended acceleration—matches several reports from other F-150 Lightning owners. Because this vehicle is fully electric, "revving" effectively signals the electric motors to apply instant torque, which can lead to dangerous lunges if the software or sensors are out of sync.I mentioned the safety issues and it was not addressed Our computer goes in and out and blacks out when driving. Anything you ask of it has not worked. This isn't the biggest deal but the safety issue. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 23, 2025

My f150 lightning won't drive wben put in Drive. Then all the sudden it goes forward when not expecting it and we almost was in an accident. This happened many times and has been in service for over 3 months. They aren't able to fix it. We are trying to get them to take it back. The computer we noticed was defective the day after we bought it and inquired about it immediately. ​delayed engagement followed by a sudden lurch or unintended acceleration—matches several reports from other F-150 Lightning owners. Because this vehicle is fully electric, "revving" effectively signals the electric motors to apply instant torque, which can lead to dangerous lunges if the software or sensors are out of sync.I mentioned the safety issues and it was not addressed Our computer goes in and out and blacks out when driving. Anything you ask of it has not worked. This isn't the biggest deal but the safety issue. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 21, 2025

The truck's remote access app is not able to communicate with the truck during the entire period I own the truck. This features worked 20% of time only. I am not able to unlock or lock the truck remotely. I am not able to find out its location and I am not able to remotely start its cooling system to keep battery cool during charging. I have brought the issue to the dealer I purchased the truck from at least 3 time in the last 2 years. Even though the truck's key was locked in it at the dealer, this issue was not resolved due to cost of its repair. Other trucks were repaired with a new modem. The truck was advertised as a remotely accessible EV truck, I am concerned about my safety if this feature is not available and I am at a urgent situation when it is necessary to use the features.

May 21, 2025

The truck's remote access app is not able to communicate with the truck during the entire period I own the truck. This features worked 20% of time only. I am not able to unlock or lock the truck remotely. I am not able to find out its location and I am not able to remotely start its cooling system to keep battery cool during charging. I have brought the issue to the dealer I purchased the truck from at least 3 time in the last 2 years. Even though the truck's key was locked in it at the dealer, this issue was not resolved due to cost of its repair. Other trucks were repaired with a new modem. The truck was advertised as a remotely accessible EV truck, I am concerned about my safety if this feature is not available and I am at a urgent situation when it is necessary to use the features.

May 14, 2025

Gear shifter was stuck in the car. Can happen at random times. For no reason at all, the gear shifter refuses to budge out of park, or reverse, or drive, and essentially bricks the car. Car refuses to move. Car refuses to respond to accelerator or brake pedals. Can happen in the middle of the road, or in a parking lot late at night when you are trying to leave a sketchy area. Can be an extremely dangerous circumstance, and Ford is trying to avoid attention to this at all costs.

May 14, 2025

Gear shifter was stuck in the car. Can happen at random times. For no reason at all, the gear shifter refuses to budge out of park, or reverse, or drive, and essentially bricks the car. Car refuses to move. Car refuses to respond to accelerator or brake pedals. Can happen in the middle of the road, or in a parking lot late at night when you are trying to leave a sketchy area. Can be an extremely dangerous circumstance, and Ford is trying to avoid attention to this at all costs.

Sep 23, 2024

When performing low-speed departing, 3-point turns, parking, etc., I repeatedly shifted into the wrong gear. I thought I’d suddenly forgotten how to drive. Once home in my driveway, I discovered the shifter had 2 “extra” detents. It takes 2 clicks to get from P to R and two clicks to get from D to N. There should only be one! This is extremely unsafe and I won’t drive the truck until it’s fixed (except to take it to the dealer using extra caution when using the shifter).

Sep 23, 2024

When performing low-speed departing, 3-point turns, parking, etc., I repeatedly shifted into the wrong gear. I thought I’d suddenly forgotten how to drive. Once home in my driveway, I discovered the shifter had 2 “extra” detents. It takes 2 clicks to get from P to R and two clicks to get from D to N. There should only be one! This is extremely unsafe and I won’t drive the truck until it’s fixed (except to take it to the dealer using extra caution when using the shifter).

Sep 15, 2024

My vehicle is a Ford F150 Lightning, a battery electric vehicle. As this is an electric vehicle, the vehicle has a large frunk available for cargo storage. Within the frunk there is an emergency hood release button that can be activated if a person became trapped inside the frunk. This button is located on the side of the cargo compartment and is in a position that makes it very easy to be activated while driving by shifting cargo within the frunk. On at least three occasions, I personally have experienced cargo shifting inside my frunk and activating the emergency hood release while driving. This results in the hood unlatching and multiple alarms going off inside the vehicle. Ford has evidently realized this design flaw, because mid-way through the 2023 model year they revised emergency release button to have a protective shield that prevents accidental presses from cargo. However, trucks built before then still have the flawed button.

Sep 15, 2024

My vehicle is a Ford F150 Lightning, a battery electric vehicle. As this is an electric vehicle, the vehicle has a large frunk available for cargo storage. Within the frunk there is an emergency hood release button that can be activated if a person became trapped inside the frunk. This button is located on the side of the cargo compartment and is in a position that makes it very easy to be activated while driving by shifting cargo within the frunk. On at least three occasions, I personally have experienced cargo shifting inside my frunk and activating the emergency hood release while driving. This results in the hood unlatching and multiple alarms going off inside the vehicle. Ford has evidently realized this design flaw, because mid-way through the 2023 model year they revised emergency release button to have a protective shield that prevents accidental presses from cargo. However, trucks built before then still have the flawed button.

Aug 15, 2024

The infotainment/screen freezes every time the vehicle is started. This prevents the backup camera from working. The system reboots continuously for 2-30 minutes. Ford has said a software fix will resolve it in several months.

Aug 15, 2024

The infotainment/screen freezes every time the vehicle is started. This prevents the backup camera from working. The system reboots continuously for 2-30 minutes. Ford has said a software fix will resolve it in several months.

Jan 6, 2024

instrument cluster would not function and was completely black. Had to pull the fuse to reset it

Jan 6, 2024

instrument cluster would not function and was completely black. Had to pull the fuse to reset it

Nov 6, 2023

I’ve owned this Lightning for only four months. When I started it this morning, the digital instrument display would not work. Without it, I have no speedometer, odometer, battery temp, battery charge, or other displays.

Nov 6, 2023

I’ve owned this Lightning for only four months. When I started it this morning, the digital instrument display would not work. Without it, I have no speedometer, odometer, battery temp, battery charge, or other displays.

Jul 20, 2023

The hood (frunk) on the F150 Lightning is stuck in a semi-latched position. It will not reset to release and will not latch completely. The truck does issue a visual and audible warning.

Jul 20, 2023

The hood (frunk) on the F150 Lightning is stuck in a semi-latched position. It will not reset to release and will not latch completely. The truck does issue a visual and audible warning.