2010 FORD F-150 Visibility/wiper Problems

While driving on interstate with defog operating, I heard a loud pop and one of the rear window panels had shattered. Apparently this is a common issue, yet Ford has not issued a recall.

when i turned on the rear defrost within seconds the glass shattered please note the incident happened on 11.15.2021 the computer keeps putting todays date

VEHICLE WAS PARKED IN MY DRIVEWAY - I TURNED IT ON TO WARM UP AND TURNED ON THE REAR DEFROSTER. WITHIN A FEW MINS, THE REAR WINDOW SHATTERED AND THERE IS A BURN MARK AND MELTING OF THE TRIM IN THE BOTTOM CORNER OF THE WINDOW WHERE THE DEFROSTER WIRING/SENSOR IS LOCATED.

Mileage: 119,570

WEATHER WAS 28 DEGREES FAHRENHEIT. LEAVING WORK I TURNED ON MY REAR GLASS DEFROST AND ON MY 20 COMMUTE TO MY HOME ABOUT 1 MILE FROM MY HOUSE AT AROUND 4:20 AM CENTRAL STANDARD TIME MY REAR PASSENGER SIDE BACK GLASS SHATTERED. ALL I HEARD WAS A LOUD IMPACT SOUND LIKE SOMETHING HITTING MY ROOF AND WHEN I PULLED UP TO MY HOUSE AND FURTHER INSPECTED MY VEHICLE THAT IS WHEN I NOTICED MY REAR GLASS HAD SHATTERED AND WAS STILL CRACKING. I LOOKED FOR AN IMPACT MARK BUT FOUND NOTHING. BED OF TRUCK WAS EMPTY SO ONLY CONCLUSION IS THAT THE REAR DEFROST MAY HAVE GOT TO HOT WITH COLD GLASS BUT I REALLY DO NOT KNOW.

Mileage: 118,768

REAR GLASS SHATTERED WHILE DRIVING, THERE WAS NO OBJECT THAT IMPACTED THE GLASS. REAR WINDOW DEFROSTER WAS ON WHILE IT SHATTERED. OUTSIDE TEMPERATURE WAS 45F.

Mileage: 150,000

2010 F-150 WAS PARKED OVERNIGHT IN A RESIDENTIAL DRIVEWAY IN FREEZING TEMPERATURES. WHEN THE TRUCK WAS STARTED AT ABOUT 7 AM THE TEMPERATURE WAS AROUND 15 F. THE TRUCK WAS STARTED AND ALLOWED TO IDLE FOR ABOUT 10 MINUTES. WHEN THE DRIVER ENTERED THE TRUCK THE REAR DEFROST WAS STARTED. WHILE THE TRUCK WAS STILL PARKED AND ABOUT 1 MINUTE AFTER THE DEFROST BUTTON WAS HIT THERE WAS A LARGE POP. UPON INVESTIGATION, THE DRIVER'S SIDE PANEL OF THE REAR WINDOW HAD SHATTERED. THERE WAS NO EVIDENCE OF ANYTHING STRIKING THE WINDOW, AND THERE HAD BEEN NO VISIBLE DEFECTS TO THE WINDOW PRIOR TO THE INCIDENT. THE CAUSE APPEARS TO BE RELATED TO THE DEFROST BEING ACTIVATED IN THE COLD TEMPERATURE.

Mileage: 155,000

SITTING IN MY DRIVEWAY ON NOV 8TH, 2019 I STARTED UP MY 2010 FORD F150 PICKUP. I SAT IN THE TRUCK WHILE IT WAS WARMING. WE HAD FROST THE NIGHT PRIOR SO I TURNED ON THE REAR WINDOW DEFROSTER. NOT LONG AFTER THE PASSENGER SIDE OF THE BACK WINDOW SHATTERED. IT SOUNDED LIKE AN EXPLOSION. VERY SCARY. THE GLASS STAYED INTACT PRETTY MUCH BUT IT WAS ALL CRACKED. AFTER I PULLED MYSELF TOGETHER, AS I WAS TOTALLY UNPREPARED FOR SOMETHING OF THIS NATURE TO HAPPEN, I WAS PRETTY SHOOK UP. I DROVE TO MENARDS TO GET SOME PLASTIC TO TAPE IT UP. AS I DID THE PIECES OF THE WINDOW STARTED FALLING OUT, BOTH ON THE INSIDE AND THE OUTSIDE. THERE WAS GLASS EVERYWHERE. I TOOK MY TRUCK TO MANLEY MOTORS IN BELVIDERE , ILLINOIS WHERE THEY DOCUMENTED IT, AND ALSO FILLED OUT A FORM AND SUBMITTED TO FORD CORPORATE. I ALSO CALLED THE FORD CUSTOMER SERVICE LINE AND SUBMITTED A CLAIM. THE CLAIM NUMBER IS CAS24904981. MY 2010 FORD F150 IS OUT OF WARRANTY BY YEARS. NOT BY MILEAGE. I ONLY HAVE JUST OVER 50, 000 MILES ON IT. IT IS LIKE BRAND NEW STILL. THERE IS NOT A SCRATCH ON IT. IN FOLLOW UP WITH FORD CUSTOMER SERVICE LINE I WAS TOLD IT WILL NOT BE COVERED UNTIL NHTSA PROVIDES A RECALL FOR IT. THE LADY I SPOKE TO WAS WELL AWARE OF THE BACK WINDOWS BEING SHATTERED IN THESE PICK UP. FROM 2009 UP TO AND INCLUDING 2016. ITS UNFORTUNATE BECAUSE IT IS NOT COVERED UNDER MY INSURANCE. I AM ON SOCIAL SECURITY DISABILITY, 61 YEARS OLD AND SINCE THIS REPAIR FOR PARTS AND LABOR IS NEARLY $1100.00 IT IS NOT IN MY BUDGET. IT WILL HAVE TO BE TAPED WITH PLASTIC FOR QUITE A WHILE

Mileage: 50,734

IT WAS SNOWING AROUND 6PM ON 11/11/2019 AND I BEGAN TO DRIVE. AS SOON AS I LEFT THE DRIVEWAY I TURNED ON THE REAR DEFROST. I GOT 1 MILE DOWN THE COUNTRY ROAD AND CAME UP TO A STOP SIGN. I STOPPED, AND JUST AS I RELEASED THE BRAKE TO BEGIN TO TAKE OFF, I HEARD A LOUD "POP" SOUND. SO THE GLASS BREAKAGE HAPPENED WHEN THE VEHICLE WAS JUST BEGINNING TO ROLL FORWARD. WHEN I HEARD THE POP, IT SCARED ME, AND I HIT THE BREAK AND PUT THE TRUCK IN PARK. I LOOKED BACK TO SEE WHAT HAD CAUSED THE NOISE AND SAW THAT THE PASSENGER SIDE REAR WINDOW HAD SHATTERED. IT WAS STILL INTACT, BUT THE GLASS WAS COMPLETELY SHATTERED. A FRIEND OF MINE HAD TOLD ME THAT THIS HAPPENED TO HIS 2011 F150 ALSO. SO ON 11/12/2019 I CALLED MY INSURANCE REP AND STARTED ALONG THE PATH TO GETTING IT FIXED. I NEED IT FIXED QUICKLY AS MY DAUGHTER'S CAR SEAT SITS IN THE REAR PASSENGER SEAT AND I DO NOT WANT TO TAKE A RISK OF HER BEING CUT BY THE BROKEN GLASS. I THEN CALLED SAFELITE AUTOGLASS. I SCHEDULED AN APPT FOR 11/18/2019 (EARLIEST THEY CAN GET ME IN). I WENT TO SAFELITE ON 11/12/2019 TO GET THE WINDOW CRASH WRAPPED. THE MANAGER TOLD ME THAT HE COULD NOT DO THE CRASH WRAP AS THERE IS NOTHING FOR THE WRAP TO HOLD TO. HE ALSO TOLD ME THE TINT IS DOING A BETTER JOB HOLDING THE WINDOW TOGETHER THAN HIS WRAP COULD. HE MANAGER TOLD ME THAT IT WAS ODD THAT IT BROKE AND THAT HE DID NOT BELIEVE IT SHOULD HAVE SHATTERED LIKE IT DID. THE MANAGER ALSO LOOKED OVER THE INSIDE AND OUTSIDE OF THE WINDOW AND NOTED HE SAW NO SIGNS OF DAMAGE. HE RECOMMENDED THAT I CALL A FORD DEALERSHIP AND SEE IF THERE IS A RECALL. I CALLED THE LOCAL FORD DEALER AND THEY TOLD ME THERE WAS NO SERVICE BULLETIN FOR THE WINDOW AND THERE WAS NOTHING FURTHER THEY COULD DO. THE DEALERSHIP THEN GAVE ME THE NUMBER FOR FORD CUSTOMER SERVICE. THEY ALSO SAID, THERE WAS NOTHING THEY COULD DO AS FORD HAS NOT ISSUED A RECALL FOR THIS.

Mileage: 145,300

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING THE VEHICLE WITH THE REAR WINDSHIELD DEFROSTER ACTIVATED, THE CONTACT SUDDENLY HEARD A LOUD POP SOUND. THE CONTACT NOTICED THAT THE REAR WINDOW PANEL BEHIND THE PASSENGER SEAT HAD FRACTURED THROUGHOUT THE ENTIRE PANEL, BUT REMAINED INTACT. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE TRIM THAT SURROUNDED THE WINDOW HAD MELTED SLIGHTLY FROM EXCESSIVE HEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 109,554.

Mileage: 109,554

AS I WAS DRIVING TO WORK THIS MORNING WITH MY REAR DEFROST ON - MONDAY 10-21-2019 AROUND 7:30 AM ON THE SAME HWY I TAKE EVERYDAY, I NOTICE SMOKE COMING FROM THE PASSENGER SIDE BACK WINDSHIELD, AS THINK IN MY MIND WHAT THE HELL I NEED TO PULL OVER TO CHECK IT OUT, ALL OF A SUDDEN A LOUD BOOM GOES OFF AND MY BACK PASSENGER SIDE WINDSHIELD EXPLODES..AFTER COLLECTING MYSELF I STOP TO CHECK IT OUT AND NOTICE WHERE THE SMOKE IS COMING FROM, AS I'M LOOKING AT MY BACK GLASS I NOTICE THE SMOKE IS COMING FROM THE OUTSIDE OF THE WINDSHIELD AROUND THE RUBBER GASKET, IT WAS LITERALLY MELTING. I ALSO HAVE A VIDEO WHERE YOU CAN HEAR THE CRACKING/ MELTING OF THE BACK WINDSHIELD

Mileage: 159,800

2010 F-150 REAR DRIVER SIDE WINDOW SHATTERED FOR NO APPARENT REASON WHILE BACK INTO MY NEPHEWS DRIVEWAY

Mileage: 91,100

THIS MORNING (8/5/2019) MY REAR DRIVER-SIDE WINDOW SPONTANEOUSLY SHATTERED, AGAIN. THERE WAS NO IMPACT (I HAVE A CAMPER SHELL ON THE VEHICLE). I WAS TRAVELING AT HIGHWAY SPEEDS ON SMOOTH TERRAIN. THIS IS THE THIRD TIME THIS HAS OCCURRED. THE FIRST TWO WERE SIMILAR IN NATURE: THE FIRST ONE WAS WHILE THE VEHICLE WAS IN MOTION ON SMOOTH SURFACE STREETS AND THE REPAIR WAS DONE UNDER WARRANTY; THE SECOND WAS WHILE THE VEHICLE WAS PARKED AND THE DEALERSHIP WAS WILLING TO PAY FOR THE REPAIR. IN EACH CASE, I HAD TO (AND WILL HAVE TO AGAIN) PAY TO HAVE MY CAMPER SHELL REMOVED AND STORED WHILE THE REPAIR TAKES PLACE.

Mileage: 123,000

WHEN YOU PRESS THE WINDOW DEFROST BUTTON THE RIGHT PANEL OF THE REAR GLASS OVERHEATS AND SHATTERS. THIS HAS HAPPENED TWICE NOW WHEN LEAVING THE HOUSE. THE FIRST TIME IT HAPPENED THE TRUCK WAS 1 YEAR OLD IN 20 DEGREE WEATHER WITH FROST ON THE WINDOWS AND THE SECOND TIME WAS 80 DEGREE WEATHER WITH WINDOWS FOGGED UP. IT'S VERY STARTLING TO HEAR AN EXPLOSION RIGHT BEHIND YOUR HEAD WHEN YOU ARE DRIVING SOUNDING LIKE AND GUNSHOT OR BRICK BEING THROWN INTO THE VEHICLE

Mileage: 164,000

AT 6:00AM ON 5-26-2019 I STARTED VEHICLE WITH BOTH DEFROSTERS ON. IT WAS PARKED IN DRIVEWAY. I LET VEHICLE RUN ABOUT 15 MINUTES TO REMOVE FOG FROM WINDOWS. UPON RE-ENTRY I NOTICED A BURNING SMELL LIKE WHEN YOU START YOUR FURNACE FOR THE FIRST TIME IN THE WINTER. I TRIED TO LOCATE THE ODOR, I NOTICED THE ODOR WAS STRONGEST IN REAR SEAT ON PASSENGER SIDE OF VEHICLE. I NOTICED THAT THE BACK GLASS WAS NOW SHATTERED BUT INTACT. A POLICE REPORT AND INVESTIGATION WAS PERFORMED. THE OFFICER CONCLUDED THAT THERE WAS NO IMPACT. I PLACED PACKING TAPE ON WINDOW TO SECURE GLASS UNTIL IT CAN BE REPLACED.

Mileage: 123,000

THE PASSENGER SECTION OF THE REAR WINDOW SHATTERED WHILE THE REAR DEFROSTER WAS ACTIVATED. THE VEHICLE WAS PARKED IN A PARKING LOT OF A RESTAURANT AND WITHOUT ANYTHING IMPACTING THE WINDOW IT JUST SHATTERED. FOR ABOUT A WEEK LEADING UP TO THE INCIDENT THERE WAS A FUNNY SMELL WHENEVER I USED THE REAR DEFROSTER, MELTING PLASTIC, THAT I COULDN'T PINPOINT. INITIALLY, I THOUGH IT MIGHT HAVE BEEN THE SEAT HEATERS

Mileage: 89,000

TAKATA RECALL. WHEN PULLING OUT INTO TRAFFIC ON A VERY BUSY HIGHWAY AS THE ON COMING TRAFFIC SPEED LIMIT IS 50MPH, I'M PULLING OUT ON THE HIGHWAY WITH A SAFE DISTANCE BETWEEN CARS ON THIS BUSY ROAD AS I ACCELERATED MY 2010 F150 FX4 SUPER CREW CAB "WITH MY FAMILY IN THE TRUCK I MIGHT ADD" THE TRUCK JUST DOWN SHIFTS AND IT SLAMS ME AND MY FAMILY FORWARD "LIKE I HIT A TREE GOING 30MPH" THE TRUCK SHUTS OFF COMPLETELY AND A SYMBOL OF A WRENCH POPS UP ON THE DASHBOARD. WITH NO POWER STEERING, NO POWER BREAKS, NO WAY TO SAFELY MOVE THE TRUCK OFF THE ROAD AT THIS POINT DUE TO THE TRAFFIC I WAS TRYING TO AVOID WAS PASSING ME GOING AT LEAST 50MPH ALMOST GETTING REAR ENDED BY SEVERAL CARS AND SEMI TRUCKS, I PUSH THE FLASHERS ON AND PRAY THAT NOTHING BAD HAPPENS AND COAST UNTIL THE TRUCK FINALLY COMES TO A STOP AFTER ABOUT 30-45 SECONDS. I GET OUT OF THE TRUCK AFTER THE GROUP OF VEHICLES PASS BY AND INSPECTED TO SEE IF THE ENGINE OR TRANSMISSION WAS BLOWN UP OR LEAKING FLUID AND NOTHING AT THIS POINT SO I'M STRESSED OUT BECAUSE MY FAMILY AND I COULD HAVE VERY WELL DIED AND THERE IS NO PROOF OF THIS WHEN I RESTARTED THE TRUCK NO SYMBOLS WAS PRESENT WHEN INSPECTED BY A MECHANIC. I KEEP TELLING THE MECHANIC THAT IT HAS NO POWER ANY MORE, IT SOOOOO SLUGGISH I CAN'T EVEN DRIVE THE TRUCK MUCH ANYMORE, ONLY ON SHORT TRIPS TO THE STORE. WE HAD TO CANCEL OR VACATION AND CANCEL THE PURCHASE OF A CAMPER FOR OUR VACATION. I'M SORRY BUT IF FORD WAS A REAL SYMBOL OF SAFETY AND SECURITY OF ITS OWNERS THIS WOULD HAVE NEVER HAPPENED IN THE FIRST PLACE. THIS NEEDS TO BE FIXED ASAP!!!

Mileage: 139,000

I WAS DRIVING TO WORK ON 2/5/19, AROUND 6:45AM, AND HAD THE REAR WINDOW DEFROST ON. WHILE IN MOTION ON A CITY STREET, I HEARD A LOUD POP COMING FROM THE VEHICLE.THE SOUND WAS LOUD ENOUGH TO BE MISTAKEN FOR A GUN SHOT. AFTER TRYING TO FIGURE OUT WHAT THE NOISE WAS, I NOTICED IN MY REAR VIEW MIRROR THAT THE PASSENGER SIDE REAR WINDOW WAS COMPLETELY CRACKED. I WAS AMAZED THE ENTIRE WINDOW DIDN'T COLLAPSE INWARD. AFTER COMING TO A STOP AND INSPECTING THE WINDOW CLOSER, I WAS UNABLE TO SEE WHERE ANY FOREIGN OBJECT IMPACTED THE WINDOW. I BELIEVE THIS INCIDENT WAS CAUSED BY THE REAR WINDOW DEFROST HEATING THE WINDOW TOO RAPIDLY AND CAUSING THE CLASS TO EXPAND TOO MUCH, CAUSING THE FAILURE.

Mileage: 123,000

REAR WINDOW GLASS EXPLODED WITH REAR DEFROSTER ON, DURING SNOW STORM

Mileage: 127,000

AFTER TURNING ON THE REAR DEFROSTER, THE DRIVERS SIDE REAR GLASS PANEL SHATTERED.

Mileage: 83,075

THE PASSENGER REAR WINDOW LITE (GLASS) ON MY 2010 F-150 SVT RAPTOR SHATTERED WHEN THE VEHICLE WAS PARKED RUNNING AND THE REAR DEFROSTER WAS ON. THE SHATTERED GLASS STAYED IN PLACE, BUT REQUIRES THE COMPLETE REAR WINDOW TO BE REPLACED. THIS IS A COMMON REPORTED ISSUE ONLINE WITH FORD TRUCKS OF THIS AGE, WHERE FORD WILL NOT ISSUE A DEFECT REPLACEMENT.

Mileage: 80,000

THE REAR WINDOW SHATTERED AFTER TURNING ON THE REAR DEFROSTER. THE PASSENGER PORTION OF THE REAR WINDOW SHATTERED. THIS HAPPENED APPROXIMATELY 2-3 MINUTES AFTER TURNING ON THE DEFROSTER. THE VEHICLE WAS IN MOTION ON A CITY STREET. THE OUTSIDE TEMPERATURE WAS IN THE LOW 20S. THERE WAS AN EXTREMELY LOUD BANG AND THEN WE NOTICED THE GLASS WAS SHATTERED.

Mileage: 42,000

WHILE DRIVING DOWN THE ROAD WITH THE REAR DEFROST ON THE PASSENGER SIDE REAR WINDOW (THERE ARE THREE WITH CENTER ONE POWERED) SHATTERED. THERE WAS A LOUD POP AND THE WINDOW WAS CRACKED INTO HUNDREDS OF PIECES. WINDOW WAS STILL IN PLACE. THERE WERE NO SIGNS OF IMPACT ON THE WINDOW. THE VEHICLE WAS GOING ABOUT 50 MPH ON PA 75 (2 LANE HIGHWAY) NEAR CLAY LICK, PA IN A FAIRLY STRAIGHT STRETCH OF ROADWAY.

Mileage: 113,000

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE REAR DRIVER SIDE WINDOW SUDDENLY FRACTURED. THE CONTACT REACHED OUT TO SEVERAL DIFFERENT WINDOW REPAIR COMPANIES WHO STATED THAT THE ENTIRE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Mileage: 73,000

WAS DRIVING DOWN THE ROAD AND NOTICED THE RIGHT SIDE OF THE REAR WINDOW SMOKING. BEFORE I COULD PULL OVER, THE WINDOW EXPLODED AND THE ENTIRE RIGHT SIDE WAS SHATTERED. MY SON WAS SITTING IN THE SEAT DIRECTLY IN FRONT OF IT. UPON FURTHER INSPECTION, I NOTICED WHERE THE RUBBER SEAL AROUND THE WINDOW WAS MELTED FROM BURNING, AND THERE WAS LIQUID DRAINING FROM THE AREA. I WAS TRAVELING TO TAKE MY KIDS TO SCHOOL AND HAD MY REAR DEFOGGER IN USE. I HAVE NOTICED NUMEROUS COMPLAINTS ABOUT THIS ISSUE FROM OTHERS, BUT FORD HAS NOT ISSUED A RECALL. *TR

Mileage: 106,000

BACK WINDOW PASSENGER ( SLIDING BACK GLASS UNIT) SHATTERED AFTER APPROXIMATELY 12 MINUTES AFTER TURNING ON REAR DEFROSTER. THE TEMPERATURE WAS 34F WITH NO FROST ON BACK WINDOW. IT SOUNDED LIKE A SMALL GUNSHOT WHEN IT HAPPENED. AFTER SPEAKING WITH THE DEALER I FOUND OUT THAT THIS IS A COMMON PROBLEM. FORD REFUSES TO FIX THE PROBLEM. ESTIMATED COST FROM THE DEALER ARE $700+.

Mileage: 130,000

I WAS PARKED IN MY TRUCK, WARMING IT UP ON A ~10 DEGREE MORNING. THE BACK GLASS HAD A LAYER OF ICE AND I TURNED ON THE REAR DEFROST. A FEW MINUTES LATER, WHILE STILL PARKED IN MY DRIVEWAY, I HEARD A LOUD POP. THE PASSENGER SIDE BACK GLASS WAS SHATTERED. IT IS A POWER SLIDING, TINTED BACK GLASS IN THREE SECTIONS.

Mileage: 74,500

WHILE USING THE REAR WINDOW DEFROSTER, I HEARD A LOUD THUD. I LOOKED BACK AND SAW A SHATTERED REAR PASSENGER WINDOW. ALSO NOTICED SMOKE FROM LOWER CORNER. I WAS REVERSING OUT OF DRIVEWAY AT A SLOW RATE OF SPEED. OUTSIDE TEMP WAS 20F.

Mileage: 73,000

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD POP AND THE REAR PASSENGER SIDE WINDSHIELD SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

I LEFT HOME FOR WORK ON 12/8/2016. THE TEMP WAS 7 DEGREES OUT AND MY BACK WINDOW WAS SLIGHTLY ICED OVER. I TURNED THE REAR DEFROST ON TO CLEAR UP THE WINDOW. WITHIN TEN MINUTES I HEARD WHAT SOUNDED LIKE A GUN GOING OFF. UPON INSPECTION I REALIZED THAT MY REAR 3 PEACE WINDOW HAD SPIDER CRACKED INTO THOUSANDS OF PEACES. THE SOUND IT MADE SENT ME OFF THE ROAD TO A FRANTIC STOP. THIS WAS IN TOWN GOING 30MPH. I'M SO GLAD MY KIDS WEREN'T IN THE REAR SEAT AS THERE IS QUITE A BIT OF SMALL GLASS PEACES. THIS WILL SET ME BACK $600 AND I CANT IMAGINE EVER USING THE REAR DEFROST BUTTON AGAIN AS IT MIGHT BE A FAULTY SWITCH THAT CAUSED THIS OR A FAULTY WINDOW. IT SEEMS THE MORE I FIND ON THE INTERNET THE MORE I REALIZE THIS IS FAIRLY COMMON. FORD MOTOR CO.SHOULD REALLY DO SOMETHING!

Mileage: 73,000

ON A 20 DEGREE MORNING I TURNED ON THE REAR DEFROST AND IN ABOUT FIVE MINUTES TIME I HEAR A LOUD NOISE. UPON LOOKING AROUND I FOUND THE BACK WINDOW HAD SHATTERED ON THE PASSENGER SIDE. I WAS STATIONARY AT THE TIME, THANKFULLY, BECAUSE THE SOUND WAS A LOT LIKE A GUN BLAST AND IF DRIVING I COULD HAVE SWERVED, IT STARTLED ME SO MUCH. THE WINDOW IS SHATTERED INTO THOUSANDS OF PIECES AND VISIBILITY OUT OF THAT WINDOW IS SEVERELY HAMPERED. THIS IS AN OBVIOUS DESIGN FLAW AND IT EFFECTS THE SAFETY OF THE VEHICLE AND A RECALL SHOULD BE ISSUED. *TR

Mileage: 88,972

GOT INTO VEHICLE FOR 1 MILE TRIP TO TRAIN STATION, OUTSIDE WEATHER CONDITIONS WERE 46 DEG. F AND OVERCAST. TURNED ON WINDSHIELD DEFROST - BOTH FRONT AND REAR. AFTER ABOUT 10 MINUTES OF SITTING IN THE PARKED VEHICLE OFF OF THE STREET, AT 5:23AM, THE PASSENGER SIDE REAR WINDOW POPPED VERY LOUDLY. WHEN INVESTIGATED, THE REAR WINDOW WAS SHATTERED.

Mileage: 75,000

DRIVERS MIRROR WAS FOGGY DUE TO EARLY MORNING MOISTURE. TURNED ON MY HEATED MIRRORS WHICH ARE ALSO CONNECTED TO THE REAR SLIDING WINDOW DEFROSTER. ABOUT 2 MINUTES LATER WHILE DRIVING I HEARD A LOUD SOUND, LIKE A GUNSHOT. THE PASSENGER SIDE BACK GLASS HAD SHATTERED DUE TO THE DEFROSTER IMBEDDED IN THE GLASS.

Mileage: 55,000

WHILE USING THE REAR WINDOW DEFROSTERS, THE REAR PASSENGER WINDOW SHATTERED. THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE. THE FIRST TIME, FORD COVERED IT AS A WARRANTY. THIS TIME THEY WILL NOT COVER IT SINCE IT IS OVER 100,000 MILES. BOTH THE SERVICE MANAGER AT THE FORD DEALERSHIP AND THE CUSTOMER CARE REPRESENTATIVES ACKNOWLEDGE THIS HAS BEEN A PROBLEM WITH THESE VEHICLES. BOTH TIMES THE WINDOW SHATTERED OCCURRED WHILE DRIVING ON THE HIGHWAY. THE FIRST OCCURRENCE HAPPENED IN JUNE AND THE SECOND TIME WAS IN FEBRUARY. TEMPERATURES WERE EXTREMELY DIFFERENT. JUNE WAS IN THE MID 70'S AND FEBRUARY WAS 0 - 5F. THE SHATTERED GLASS WENT ALL OVER THE REAR PASSENGER SEAT. CLEAN UP WAS A HAZARD AS THE GLASS IS VERY SHARP.

Mileage: 112,000

WAS OPERATING THE REAR WINDOW DEFOGGER AND THE REAR PASSENGER SIDE SECTION OF THE POWER REAR WINDOW SLIDER SHATTERED. THE LOCAL FORD DEALER ACKNOWLEDGED IT IS A PROBLEM BUT FORD HAS NOT RECALLED. THE LOCAL WINDOW REPAIR COMPANY SAID THAT MOST TIMES IT IS THE PASSENGER SIDE THAT SHATTERS. THE TRUCK IS OUT OF WARRANTY AND REPAIR IS NOT COVERE.

Mileage: 52,800

I WAS PARKED IN MY VEHICLE, WAS ABOUT 25 DEGREES OUTSIDE I HAD MY REAR WINDOW DEFROSTER ON AFTER ABOUT 10 MINS OF BEING ON THE BACK GLASS PASSENGER SIDE POPPED.

Mileage: 100,000

I WAS DRIVING THIS MORNING WITH THE TEMPERTURE AROUND 30DEGREES. I TURNED ON MY REAR DEFROST TO THAW MY MIRRORS AND REAR GLASS OF FROST. WITHIN 10 MINUTES OF LEAVING MY DRIVEWAY, WHILE DRIVING I HEARD A LARGE POP THAT RESEMBLED A GUN SHOT, MY DAUGHTER STARTED SCREAMING AND STATED MY BACK WINDOW HAD BROKEN. THERE ARE BURN MARKS ON THE DEFROST CONTACTS, SHARDS OF SAFETY GLASS OFF OF MY WINDOW THAT SHOT OUT WHEN EXPLODED WITH MY 5 YEAR OLD DAUGHTER IN THE REAR SEAT AND HER CAR SEAT. VEHICLE WAS IN MOTION APPROX 55 MPH. THE SOUND ALONE CAUSED ME TO LOCK UP MY BRAKES OUT OF INSTINCT TO INVESTIGATE THE LOUD NOISE THAT SOUNDED LIKE A GUN SHOT AND TO EXAMINE THE VEHICLE. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED! THERE WAS A BURNING SMELL OF WHAT SMELT LIKE ELECTRICAL WIRE BURNING PRESENT WHEN THIS HAPPENED AND MINIMAL SMOKE IN THE BACK OF THE VEHICLE.

Mileage: 111,000

WHILE OPERATING THE VEHICLE ON A COLD MORNING, I ENGAGED THE REAR WINDOW DEFROSTER. THE CAR WAS IN TRAFFIC ON THE INTERSTATE ON WI HWY 45 TRAVELLING 70 MPH. SHORTLY 2-5 MINUTES OF TURNING ON THE ELECTRIC DEFROSTER, THE GLASS SHATTERED RATHER VIOLENTLY SENDING GLASS INTO THE PASSENGER COMPARTMENT AND TRUCK BED.

Mileage: 98,700

IT WAS 7 DEGREES THIS MORNING AND THERE WAS ICE ON MY REAR WINDOW. I TURNED ON THE ELECTRIC DEFROST AND ABOUT 5 MINUTES LATER I HEAR A LOUD BANG. THE PASSENGER SIDE REAR WINDOW EXPLODED / SHATTERED INTO PIECES. WE CALLED FORD AND THEY ARE NOT WILLING TO RECTIFY THE SITUATION OR ADDRES IT IN ANY WAY.

Mileage: 98,000

WHILE DRIVING DOWN THE HIGHWAY, I TURNED ON THE REAR WINDOW DEFROSTER TO MELT SOME SNOW ON THAT WINDOW. NO CARS IN SIGHT IN EITHER DIRECTION. SUDDENLY THERE WAS A LOAD NOISE (ALMOST LIKE A GUNSHOT). THE BACK SLIDING WINDOW PANEL ON THE PASSENGER SIDE BLEW OUT. THERE APPEARED A HOLE ABOUT THE SIZE OF A SOFTBALL. THE REST OF THE SAME PANEL WAS SHATTERED. MY WIFE AND I LITERALLY JUMPED. SHE HOLLERED. AT FIRST WE THOUGHT SOMEONE HAD SHOT THE WINDOW. I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF SOMEONE WAS SITTING IN THE BACK SEAT IN FRONT OF THE WINDOW WHEN IT BLEW. I ASKED THE MAN WHO INSTALLED THE NEW ONE AND HE SAID HE DOES ABOUT 5 OF THESE A YEAR. I CHECKED ONLINE, AND ONE WEBSITE HAD 104 COMPLAINTS ABOUT THE F150 WINDOW BLOWING OUT. I THINK THIS SHOULD BE CHECKED INTO. *JS

Mileage: 60,394

WIFE WAS DRIVING HOME ON A 30 DEGREE SNOWY DAY WITH REAR DEFROSTER ON. BACKED INTO THE GARAGE AND AS SHE TURNED THE TRUCK OFF A LOT BANG OCCURRED. I WAS IN THE GARAGE AT THE TIME AND REALIZED THE PASSENGER REAR WINDOW SPIDER CRACKED AND ESSENTIALLY SHATTERED. FORD SAYS THERE IS NO RECALL, HAD REPLACED THE NEXT DAY FOR 600 DOLLARS.

Mileage: 46,000

WHILE DRIVING MY FORD F150 ON A STATE HIGHWAY I TURNED ON THE DEFROST SWITCH FOR THE REAR WINDOW. WITHIN A FEW MINUTES TIME THE REAR WINDOW PANEL SHATTERED WITH A LOUD POP EXPELLING GLASS SHARDES OVER THE REAR SEATING AREA. A SMELL OF BURNING PLASTIC ACCOMPANIED THIS INCIDENT CAUSING ME AND MY FAMILY TO PULL OFF THE ROAD AND EVACUATE THE VEHICLE. THIS TRUCK HAS 58000 MILES ON IT AND FORD SAYS ITS NOT THERE PROBLEM ALTHOUGH AFTER RESEARCHING THIS MANY PEOPLE HAVE HAD THIS SAME EXPERIENCE.

Mileage: 58,986

IT WAS A 45 DEGREE DAY I TURNED ON REAR DEFROSTER FOR APPROX. 10 MINUTES VEHICLE WAS STATIONARY I HEARD A LOUD POP AND PASSENGER SIDE REAR GLASS IN THE 3 PIECE UNIT WAS BLOWN OUT THIS WAS FOLLOWED BY THE SMELL OF BURNT RUBBER I HAVE READ MANY OTHER COMPLAINTS ON THIS ISSUE PLEASE REVIEW.

Mileage: 19,250

WHILE DRIVING ON A LOCAL ROAD (APPROX. 45 MPH, RAINING, APPROX. 50 DEGREES OUTSIDE) HEARD A SOUND THAT SOUNDED LIKE A GUN SHOT. LOOKED AROUND AND DIDN'T SEE ANYTHING NEXT TO ME OR BEHIND ME. WHEN NEXT STOPPED THE TRUCK GOT OUT TO CHECK TO SEE IF SOMETHING HAPPENED TO THE TRUCK BODY. THEN REALIZED THE PASSENGER SIDE BACK REAR WINDOW SHATTERED. (IT'S A 3-PART REAR WINDOW.) LOOKING VERY CLOSELY, THE GLASS SPIDERED, STARTING FROM THE BOTTOM CORNER CLOSEST TO THE CENTER WINDOW UP TO THE OPPOSITE TOP CORNER. THE GLASS SPIDERED INSIDE THE CAR. OUTSIDE THE GLASS, ALTHOUGH STILL INTACT, WAS BUCKLED FACING OUT. AT THE TIME THIS HAPPENED, THE REAR WINDOW DEFROSTER WAS ON. WHEN GOT BACK IN TRUCK TO TRAVEL HOME, DURING THE DRIVE THE WINDOW BROKE WITH SMALL PIECES OF GLASS FALLING ALL OVER THE BACK SEAT. VERY LUCKY THAT NO ONE, FAMILY OR PET, WAS IN THE BACKSEAT WHEN THIS HAPPENED AS WOULD HAVE BEEN HIT BY BROKEN GLASS. BELIEVE THIS ISSUE IS RELATED TO REAR DEFROSTER ALONG WITH GLASS MANUFACTURING. CONTACTED THE LOCAL FORD DEALERSHIP AND SINCE CAR IS OUT OF WARRANTY THEY CAN FIX BUT AT LEAST $1000. CONTACTED FORD MOTOR COMPANY, NO RECALL AVAILABLE.

Mileage: 80,000

I WAS DRIVING DOWN THE FREEWAY AT ABOUT 65 MPH. I WAS THE ONLY VEHICLE IN TRAFFIC. AS I WAS GOING DOWN THE ROAD WITH THE REAR AND FRONT DEFROST ON, MY DRIVER SIDE REAR WINDOW SHATTERED AND HAD SPIDER WEB CRACKS ALL THROUGH THE WINDOW. THERE HAVE BEEN MANY OTHER COMPLAINTS ABOUT THE REAR WINDOWS SHATTERING. TONS OF WITNESSES COULD BE FOUND BY A SIMPLE GOOGLE SEARCH OF 2010 F150 REAR WINDOW SHATTERING. PLEASE INVESTIGATE.

Mileage: 67,000

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A LOUD EXPLOSION AND THE CONTACT DISCOVERED THAT THE SLIDING REAR WINDOW ON THE PASSENGERS SIDE HAD SHATTERED. THE CONTACT STATED THAT THE REAR DEFROSTER WAS POWERED ON AT THE TIME AND IT APPEARED AS IF THE GLASS SHATTERED WHERE THE DEFROSTER WAS ATTACHED TO THE GLASS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT APPROXIMATELY 10 MPH, AN ABNORMAL SOUND EMITTED FROM THE VEHICLE. AS A RESULT, THE CONTACT DISCOVERED THAT THE REAR PASSENGER SIDE WINDOW SHATTERED. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,500.

Mileage: 63,500

DRIVING DOWN THE ROAD AFTER HAVING THE REAR WINDOW DEFROSTER ON FOR ~5 TO 10 MINS HEARD LOUD POP. THOUGHT SOMETHING HIT THE TRUCK UPON INVESTIGATION FOUND REAR PASSENGER SIDE SECTION OF BACK GLASS SHATTERED BUT STILL IN PLACE. GOOGLED PROBLEM ON INTERNET AND FOUND MANY OTHER INSTANCES THAT HAD THIS SAME ISSUE ON SEVERAL FORUMS. NO SIGNS OF IMPACT WHERE ANYTHING HIT THE WINDOW. *TR

Mileage: 83,500

2010 FORD F150 PLATINUM LEFT REAR WINDOW SHATTERED WHEN USING REAR WINDOW DEFROSTER. TURNED DEFROSTER ON AND HEARD A LOUD CRACK AFTER APPROX 3 MINUTES USE. 11/21/2015. SIMILAR TO OTHER SCENARIOS AND REPLIES POSTED HERE BUT I HAVE ADDED SOME PHOTOS. IT WOULD APPEAR A WATER LEAK HAS CAUSED WATER TO BUILD UP IN THE TRACK AND SHORTED THE CIRCUIT. 1ST IMAGE OF SHATTERED WINDOW. 2ND IMAGE OF MELTED WINDOW CASING.

Mileage: 21,000

REAR GLASS SHATTERED UPON USE OF THE REAR DEFROST.

Mileage: 70,000

BLEND DOOR ACTUATOR, TEMPERATURE ACTUATOR, HEATING & AIR SYSTEM QUIT WORKING CORRECTLY ON DRIVER'S SIDE OF VEHICLE. APPARENTLY THIS IS AN ISSUE ON OTHER FORD MODELS. LUCKILY I WAS NOT IN A SITUATION WHERE THE WINDSHIELD WAS FOGGY OR ICY. BUT VERY CONCERNED THAT IT COULD BE A PROBLEM FOR OTHERS. IF THIS PART WOULD FAIL SOMEONE IN A ICE STORM OR VERY HUMID CONDITIONS, IT WOULD BECOME A VISION PROBLEM FOR THE DRIVER. IN RESEARCHING THIS ISSUE SEVERAL OTHERS PEOPLE HAVE HAD PROBLEMS - I DO NOT KNOW IF ANY RESULTING ACCIDENTS OCCURRED.

Mileage: 75,000

STARTED REAR DEFROST DUE TO FOG ON THE WINDSHIELD. DROVE ABOUT 5 MILES AT 25 MPH AND HEARD A VERY LOUD POP. IT SOUNDED LIKE SOMETHING HIT THE ROOF. PROCEEDED TO WORK AND LOOKED AT THE REAR GLASS. THE PASSENGER SIDE REAR WINDOW WAS COMPLETELY SPIDERWEB. TAPE WAS PLACED ON THE WINDOW IN AN EFFORT TO HOLD SHARDS OF GLASS THAT WERE FALLING OFF. AS I WAS TAPING ADDITIONAL SMALL GLASS SHARDS WERE FOUND. FORD IS UNWILLING TO ADMIT THAT ANY OF THIS MIGHT BE DUE TO A PRODUCT DEFECT. THIS WILL COST AROUND 600.00 TO REPLACE AND OF COURSE A DAY OFF WORK.

Mileage: 167,475

WAS DRIVING MY 2010 FORD F150, TURNED ON REAR WINDOW DEFROSTER. JUST TOOK OFF FROM STOP SIGN AND IT SOUNDED LIKE A SHOTGUN GOING OFF. STOPPED AND MY REAR WINDOW WAS SHATTERED. WAS GOING LESS THEN 10 MPH. IS THERE ANY RECALL ON THIS? NOW I HAVE TO FILE A INCIDENT REPORT WITH MY INSURANCE COMPANY AND I DID NOTHING TO CAUSE THE WINDOW TO SHATTER. IF THERE IS NO RECALL WHY NOT !!!!!

Mileage: 55,000

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING AT 10 MPH WITH THE DEFROSTER ACTIVATED, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR PASSENGER'S SIDE WINDOW HAD SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,650.

Mileage: 55,650

REAR WINDOW ON PASSENGER SIDE WITH THE FROST ON SHATTERED. *TR

Mileage: 69,000

WHILE PARKED IN A PARKING LOT, HEARD LOAD POP SOUNDING LIKE A GUN SHOT. FOUND REAR WINDOW SHATTERED IN MANY PIECES. AFTER DOING RESEARCH FOUND THIS IS A COMMON ISSUE WITH THIS MAKE AND MODEL. SHOULD BE A SAFETY RECALL ISSUE. *TR

Mileage: 91,000

TURNED ON REAR WINDOW DEFROSTER AFTER ABOUT 5 MINUTES THERE WAS A LOUD BANG, THE REAR WINDOW ON THE PASSENGER SIDE SHATTERED. *TR

Mileage: 80,335

CRANKED TRUCK UP TO WARM UP 45 DEGREES OUTSIDE. GOT IN TRUCK AFTER TEN MINUTES OF WARM UP TIME. WENT TO SHIFT TO REVERSE AND HEARD A LOUD POP NOTICED THE PASSENGER SIDE OF THE REAR GLASS HAD SPIDERWEBED. THIS SEEMS TO BE A REAL PROBLEM WITH THESE TRUCKS. *TR

Mileage: 92,319

TL*THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE REAR DEFROSTER WAS TURNED ON AND IMMEDIATELY AFTER A LOUD ABNORMAL NOISE EMITTED FROM THE REAR PASSENGER SIDE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR PASSENGERS SIDE WINDOW HAD FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE REAR DEFROSTER DUE TO THE TYPE OF FACTORY GLASS IT WAS MADE OF. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

THE PASSENGER SIDE OF THE SLIDING REAR WINDOW SHATTERED APPROXIMATELY 2 MINUTES AFTER TURNING ON THE REAR DEFROSTER. *TR

Mileage: 80,000

AFTER TURNING ON REAR DEFROSTER ON A 15 DEGREE DAY I HEARD SOME ELECTRICAL SNAPPING AND POPPING SOUNDS. I TURNED OFF THE REAR DEFROSTER FOR A FEW MINUTES THEN BACK ON AGAIN. NOT LONG AFTER THAT I HEARD A VERY LOUD BANG WHICH WAS MY RIGHT SIDE REAR WINDOW SHATTERING. IT STAYED IN PLACE BUT WAS COMPLETELY SPIDER WEBBED WITH A FEW SMALL MISSING PIECES. *TR

Mileage: 28,000

THE AMBIENT TEMPERATURE WAS APPROXIMATELY -10 DEGREES FAHRENHEIT. I WENT TO WARM UP MY TRUCK AND TURNED ON THE REAR WINDOW DEFROSTER. WHEN I RETURNED TO MY VEHICLE TO DRIVE TO WORK I FOUND THAT MY REAR WINDOW ON THE PASSENGER SIDE HAD SHATTERED. I INSPECTED THE WINDOW FOR SIGNS OF VANDALISM BUT BESIDES THE SPIDERING OF THE TEMPERED GLASS THERE WAS NO SIGN OF ANY IMPACT. AFTER AN EXTREMELY SHORT GOOGLE SEARCH I FOUND THIS IS ONE OF THE MOST COMMON PROBLEMS WITH THE 2010 F-150. THE COMPLAINTS ABOUT THIS PROBLEM ARE SO ABUNDANT IT'S BECOME COMICAL. WHICH IS NOT A GOOD THING FORD... YOU SHOULDN'T BE CONTENT WITH YOUR PRODUCT BEING A PUNCHLINE. *TR

Mileage: 80,000

ON THE MORNING OF 12/29/14, HE HAD A HEAVY FROST SO I USED MY REAR WINDOW DEFROST ON MY DRIVE TO WORK. DRIVE WAS APPROX. 10 MINUTES. WHEN I GOT OUT OF THE TRUCK AT WORK, ALL GLASS WAS OK. WHEN I GOT BACK IN TRUCK TO LEAVE WORK, I LOOKED IN REAR VIEW MIRROR, I SAW THAT THE PASSENGER SIDE OF THE THREE PIECE REAR WINDOW WAS SHATTERED. THE GLASS STAYED IN THE FRAME AND DID NOT FALL OUT. I HAD TO SPEND OVER AN HOUR ON THE PHONE WITH MY INSURANCE COMPANY JUST TO FILE A CLAIM, AND IT TOOK THE GLASS COMPANY TWO TRIES TO INSTALL THE NEW REAR WINDOW AND REWIRE IT TO MAKE IT WORK AGAIN. FORD KNOWS THERE IS A PROBLEM BECAUSE THEY HAVE CHANGED THE DESIGN ON THE WINDOW ALONG WITH THE WIRING TO THE WINDOW. WHY WILL FORD NOT STEP UP AND AT LEAST ADMIT THERE IS A PROBLEM WITH THE REAR DEFROST AND OFFER TO FIX IT.

Mileage: 50,724

DRIVING MY SON TO SCHOOL ON A COLD MORNING WITH THE REAR DEFROSTER ON. ABOUT 10 MINUTES INTO OUR DRIVE WE HEARD A VERY LOUD POP AND MY SON NOTICED THAT THE WINDOW BEHIND HIS HEAD HAD SHATTERED. AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE FAIRLY COMMON AMONG THIS YEAR MODEL WITH PEOPLE DESCRIBING THE EXACT SITUATIONS. CALLED FORD AND THEY REFUSED TO DO ANYTHING ABOUT IT. ABSURD THAT THIS DEFECT AND THE RELATED COSTS SHOULD BE PASSED ON TO THE CONSUMER WHEN IT IS AN OBVIOUS ISSUE WITH THE TRUCK.

REAR PASSENGER WINDOW (LITE) SHATTERED APPROX. THREE MINUTES AFTER REAR DEFROSTER SWITCHED ON. VEHICLE HAS POWER SLIDING REAR WINDOW. OUTSIDE TEMP. AROUND 20F. STARTED TRUCK COLD (AMBIENT TEMP). GLASS REMAINS INTACT AS OF THIS WRITING. *TR

Mileage: 68,523

STARTED CREW CAB F150 FX4 AND TURNED ON INTERIOR DEFROSTER. APPROX. 5 MINS LATER, WHILE STILL IN PARK IN THE DRIVEWAY, TURNED ON REAR DEFROSTER. 3-4 MINUTES LATER, WHILE BACKING OUT THE DRIVEWAY, I HEARD A LOUD BANG! I STOPPED IMMEDIATELY AND EXITED THE TRUCK TO SEE IF I HAD HIT ANYTHING. BECAUSE THE CAR WAS NOT NEAR ANYTHING OTHER THAN THE DRIVEWAY, I PROCEEDED OUT THE DRIVEWAY ONLY TO NOTICE THE REAR, PASSENGER SIDE WINDOW (OF THREE) HAD SHATTERED. WINDOW WAS STILL IN PLACE BUT COMPLETELY SHATTERED. WILL BE CONTACTING FORD TO FIND A REMEDY FOR THIS. *TR

Mileage: 24,050

EARLY MORNING LEFT IT RUNNING WITH HEATER AND FRONT DEFROSTER ON. TEN MINUTES LATER I ENTERED THE VEH & NOTICED THAT I HAD NOT ACTIVATED THE BACK DEFOGGERS. (I RARELY USE THE BACK WINDOW DEFOGGER SINCE I GENERALLY PARK INDOORS AND TO BE HONEST I WAS NOT ENTIRELY SURE WHERE THE BUTTON WAS LOCATED). I REMAINED IN THE VEHICLE WITH THE DOORS CLOSED AND THE VEHICLE REMAINED IN PARK (NOT IN GEAR). I A FEW MOMENTS PASSED WHEN I HEARD A LOUD SOUND NOT UNLIKE THE NOISE MADE BY A 22 CALIBER RIFLE SHOT. MY TRUCK IS A F150 LARIAT W/CREW CAB W/ 3 PIECE WINDOW WHERE THE CENTER SECTION OPENS. ALL THREE WINDOW SECTIONS HAVE DEFOGGER WIRES EMBEDDED WITHIN THE GLASS. IT WAS DIFFICULT TO SEE WHAT HAD HAPPEN DUE TO THE EARLY HOUR AND FOGGED WINDOWS BUT THE FAR RIGHT (PASSENGER SIDE) BACK GLASS PANEL HAD LITERALLY SHATTERED AS TEMPERED GLASS DOES. IT MAINTAINED ITS SURFACE AND DID NOT FALL AWAY THANKS TO THE FACTORY TINT-COATING. I'M TOLD BY THE DEALER THIS WILL COST OVER $900 TO FIX. I'VE TALKED TO SEVERAL GLASS COMPANIES. THIS IS A WELL KNOWN PROBLEM THAT FORD SEEMS TO BE UNCONCERNED ABOUT. I CONTACTED THE DEALER AND FORD CARE BUT ANY GOOD WILL SEEMS TO BE IN SHORT SUPPLY AND I GET THE IMPRESSION THAT THEY ARE RESISTING TAKING RESPONSIBILITY FOR THIS PROBLEM TO AVOID THE GREAT RESPONSIBILITY OF FIXING THIS DESIGN DEFECT IN MILLIONS OF TRUCKS. MY LAST FORD TRUCK HAD THE SMOKING/BURNING CRUISE CONTROL PROBLEM. I WAS TOLD THAT WAS A RANDOM OCCURRENCE UNTIL I HEARD ON THE NEWS ABOUT CARS BURNING UP DUE TO BAD CRUISE CONTROL UNITS. EVEN THEN, THE RECALL WAS YEARS IN COMING AND I ENDED UP FIXING THAT ONE TOO, ALSO AT MY OWN EXPENSE. IS THERE ANY FORM OF COMPENSATION OR ASSISTANCE AVAILABLE HERE THAT I MAY HAVE MISSED? MY DEALER HAS OFFERED NO HELP AND FORD CARE IS WORTHLESS. I'D HATE TO SAY IT BUT IF I END UP PAYING FOR THIS OUT OF POCKET, MY NEXT TRUCK WILL NOT BE A FORD. *TR

Mileage: 54,000

APPROXIMATELY 2-3 MINUTES AFTER TURNING ON MY REAR DEFROSTER, THE PASSENGER SIDE PANEL OF THE THREE PANEL REAR GLASS SHATTERED. NOTHING STRUCK THE GLASS TO CAUSE THIS. TEMPERATURE OUTSIDE WAS AROUND 36* F, WINDOWS WERE SLIGHTLY FOGGY, NOT COVERED IN FROST. *TR

Mileage: 78,000

WHILE DRIVING INTO WORK, HAD THE REAR DEFROST ACTIVE FOR ROUGHLY 10 MINUTES. AT A STOPLIGHT, NOTICED SMOKE RISING FROM OUTSIDE OF THE REAR WINDOW. AS I PROCEEDED TO PULL OFF THE ROAD, HEARD A LOUD BANG AND THE PASSENGER SIDE REAR WINDOW PROCEEDED TO SPIDERWEB. THE GASKET FOR THE REAR WINDOW HAS BEEN BURNED ON THE LOWER LEFT HAND CORNER (WHEN OBSERVED FROM OUTSIDE OF THE VEHICLE). IT IS APPARENT THERE IS AN ISSUE WITH THE REAR HEATING ELEMENT, AS OBSERVED BY THE NUMBER OF IDENTICAL COMPLAINTS ON THIS SITE. I HOPE THAT FORD STEPS UP AND DOES SOMETHING ABOUT THIS BEFORE SOMEONE ACTUALLY GETS HURT. *TR

Mileage: 85,000

PASSENGER SIDE REAR WINDOW PANEL SHATTERED WITH A LOUD BANG WHEN THE REAR DEFROSTER WAS TURNED ON. THERE WAS A LARGE 6 X 4" HOLE IN THE WINDOW AND THE BALANCE WAS SPIDER WEBBED. THERE WAS GLASS IN THE BACK SEAT AND ON THE TONNEAU COVER. *TR

Mileage: 68,000

WHILE STOPPED, HEARD A LOUD POP FOLLOWED BY THE RIGHT REAR WINDOW SHATTERING. NO EVIDENCE OF IMPACT TO THE OUTSIDE OF THE WINDOW. TOOK THE CAR TO THE FORD DEALER, THEY SAID THEY HAVE NO IDEA WHY IT BROKE, IT IS NOT UNDER WARRANTY AND WILL COST OVER $900 TO REPLACE THE REAR POWER SLIDER ASSEMBLY. I CONTACTED FORD: THANK YOU FOR YOUR RESPONSE, SARAH. I AM NOT SURE HOW YOUR RESPONSE RELATES TO MY EMAIL. THE REAR WINDOW BURST WITH NO EXPLANATION WHILE THE VEHICLE WAS STOPPED, NO APPARENT DAMAGE TO THE EXTERIOR OF THE WINDOW WAS OBSERVED. TO HAVE THAT ASSESSED AS ?OPERATING WITHIN FORD SPECIFICATIONS? IS CONCERNING. I HAVE DONE SOME RESEARCH REGARDING THIS ISSUE, AND UNDERSTAND THAT MY VEHICLE IS NOT THE ONLY ONE TO HAVE THIS ISSUE. DUE TO YOUR (LACK) OF RESPONSE, I WILL BE FILING A COMPLAINT THIS AFTERNOON WITH THE NATIONAL TRANSPORTATION SAFETY ADMINISTRATION. MY NAME IS SARAH, I AM FROM FORD`S CUSTOMER RELATIONSHIP CENTER (CRC). I HAVE REVIEWED YOUR EMAIL REGARDING THE CONCERNS ON YOUR 2010 FORD F-150. I APOLOGIZE FOR ANY INCONVENIENCE THIS HAS CAUSED. IN AN EFFORT TO ASSIST YOU WITH THIS MATTER, WE HAVE CONTACTED SKYLINE FORD. ACCORDING TO THEIR ASSESSMENT YOUR VEHICLE IS OPERATING WITHIN FORD SPECIFICATIONS. YOUR DEALERSHIP HAS FACTORY TRAINED TECHNICIANS, COMPREHENSIVE SERVICE INFORMATION AND SPECIALIZED EQUIPMENT TO RESOLVE YOUR CONCERNS. WE CONCUR WITH THE DEALERSHIP'S ASSESSMENT. IF YOU REQUIRE FURTHER EXPLANATION OR THE CONDITIONS CHANGE, PLEASE CONTACT THE SERVICE MANAGER AT THE DEALERSHIP. SARAH CUSTOMER RELATIONSHIP CENTER FORD MOTOR COMPANY RECEIVED: 10/22/2014 5:50 PM I PURCHASED MY F150 LARIAT ON SEPTEMBER 13, 2014. ON OCTOBER 18, 2014 WHILE STOPPED, THE RIGHT REAR WINDOW OF THE POWER SLIDER ASSEMBLY POPPED AND SHATTERED. WE COULD SEE NO EXTERIOR DAMAGE TO THE WINDOW T(GLAD FOR THE SAFETY GLASS). ESTIMATED COST $930.00. *TR

Mileage: 41,000

TURNED DEFROST ON REAR POWER SLIDER WINDOW AND HEARD A LOUD EXPLOSION LIKE A GUNSHOT AND THE REAR WINDOW ON PASSENGER SIDE SHATTERED. THERE ARE SMALL PIECES OF GLASS IN THE BED OF THE TRUCK AND ON THE BACK SEAT. TEMPERATURES WERE IN THE MILD 30S AT THE TIME. THIS WAS A PROBLEM WITH THE DEFROST CAUSING THE GLASS TO SHATTER. FORD WILL NOT COVER REPAIRS OR REPLACEMENT OF THE GLASS. MILEAGE LESS THAN 30,000 MILES. TRUCK ALSO COVERED UNDER EXTENDED MAINTENANCE PLAN BUT FORD WILL NOT COVER IT THERE EITHER. *TR

Mileage: 29,000

I WAS PUMPING GAS 50 DEGREES OUT AND DRIVERS SIDE BACK WINDOW BLEW. *TR

Mileage: 37,496

DRIVER SIDE PANE OF 3-PANED REAR WINDOW SPIDER WEB CRACKED THROUGHOUT THE ENTIRE THING, FROM REAR DEFROST OVERHEATING. WHILE TAPING WINDOW UP, I COULD FEEL TINY SHARDS OF GLASS FALLING OFF AND SOMETIMES CUTTING ME. *TR

Mileage: 37,000

DRIVING MY 2010 FORD FX4 WHEN I HEARD A POP FROM THE REAR. THE BACK RIGHT REAR WINDOW GLASS HAD "SPIDER-WEBBED" AND SLIGHTLY SHATTER WITH GLASS FALLING FROM IT. *TR

Mileage: 86,000

APPROX 8:30 AM TEMP NEAR 20 DEGREES F. LIGHT SNOW FALLING . I TURNED MY HEATED REAR WINDOW AND MIRRORS ON . AFTER 5 MINUTES OF HEATING I SMELLED BURNING ELECTRICAL COMPONENTS AND THEN A LOUD "POP" NOISE FROM THE REAR OF THE CAB. I IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND NOTICED THAT THE PASSENGER SIDE OF THE THREE PIECE SLIDER WAS COMPLETELY SHATTERED BUT IN PLACE. I CALLED MY LOCAL FORD DEALERSHIP AND THEY TOLD ME THAT GLASS BREAKAGE WASN'T COVERED UNDER ANY WARRANTIES ESPECIALLY AT ALMOST 90,000 MILES. I DID PURCHASE THE PLATINUM EXTENDED WARRANTY THROUGH FORD WHEN NEW . AFTER PAYING FOR THE ENTIRE WINDOW AND INSTALL MYSELF... THE LOCAL GLASS COMPANY INSTALLER STATED THAT THIS WAS SOMEWHAT COMMON WITH THESE TRUCKS AND THEY HAVE REPLACED A FEW. I NOW DON'T USE THE HEATED WINDOWS/MIRRORS IN FEAR OF AN EXPENSIVE REPAIR BILL . *TR

Mileage: 89,000

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE WINDOW BECAME SHATTERED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE HAD OCCURRED ONCE BEFORE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 31,000.

Mileage: 20,000

THE REAR WINDOW DEFROSTER ON MY POWER SLIDING REAR WINDOW CAUSED THE DRIVER SIDE REAR WINDOW GLASS TO SHATTER WHILE THE VEHICLE WAS WARMING UP IN MY DRIVEWAY. THE DEFROSTER HAD BEEN IN OPERATION ONLY 2-3 MINUTES WHEN A LOUD BANG WAS HEARD WHILE I WAS RE-ENTERING THE VEHICLE. I LOOKED FOR IMPACT DAMAGE TO THE ROOF, TAILGATE, ETC BUT NOTHING SEEMED UNUSUAL, AND THERE WERE NO OTHER PEOPLE IN THE VICINITY. THE DAMAGE WAS NOT READILY VISIBLE UNTIL I RETURNED TO THE VEHICLE IN THE AFTERNOON, GOT IN, AND LOOKED IN THE REAR VIEW MIRROR TIME: 4:30AM WEATHER CONDITIONS: 28 DEGREES, CLEAR SKY, LIGHT FROST ON WINDOWS, NO PRECIPITATION IN PRIOR 48 HOURS. AN AUTO GLASS INSTALLER AND A BODY SHOP OWNER BOTH CONFIRMED NO SIGN OF ANY IMPACT DAMAGE. A BRIEF INTERNET SEARCH OF FORD OWNER'S FORUMS REVEALED MULTIPLE OWNERS EXPERIENCING SHATTERED GLASS, MELTED WINDOW FRAMES ETC. WHEN USING THE REAR DEFROSTER ON 2010 F-150 TRUCKS WITH POWER SLIDING REAR WINDOW. AT LEASE FOUR OF THESE INCIDENTS HAVE TAKEN PLACE IN THE PAST THREE MONTHS. (JAN-MAR. 2014). *TR

Mileage: 38,270

FOR NO APPARENT REASON, THE REAR WINDOW HAS SHATTERED. *TR

Mileage: 79,800

I ALLOWED MY CAR TO WARM UP. IT WAS APPROXIMATELY 28 DEGREES OUTSIDE. I BEGAN TO DRIVE MY CAR. I ENGAGED THE REAR DEFROSTER. WITHIN 60 SECONDS I HEARD A LOUD BANG, SIMILAR TO A GUN SHOT. ALONG WITH A SMELL OF SMOKE. THEN GLASS WENT FLYING TOWARDS THE FRONT OF VEHICLE. AFTER LOOKING AROUND I NOTICED THE REAR WINDOW WAS SHATTERED. THE REAR WINDOW CONSISTS OF THREE PIECES OF GLASS. ONLY THE PASSENGER (FAR RIGHT SIDE) WAS SHATTERED. LUCKILY, THERE WAS NO PEOPLE SITTING IN THE BACK SEAT AT THE TIME. TOOK IT TO THE FORD DEALERSHIP, THEY SAID THE FORD COMPANY HAS NOT ADDRESSED THE ISSUE. I WAS TOLD NUMEROUS F150'S HAVE HAD SIMILAR PROBLEMS. FORD REFUSES TO COVER REPAIRS.

Mileage: 34,400

THIS A DOUBLE ENTRY COMPLAINT: I WAS DRIVING HOME FROM WORK LATE AT NIGHT WHEN I HEARD A BANG OFF THE REAR WINDOW OF MY F-150. AS I WAS PASSING UNDER AN ACTIVE RAILROAD VIADUCT AT THE TIME I FIGURED SOMETHING HAD FALLEN OFF AND HIT ME. I WASN'T ABLE TO DETERMINE ANY DAMAGE AT THE TIME AS IT WAS VERY DARK IN A POORLY LIT SECTION OF FREEWAY IN DOWNTOWN DETROIT. THE NEXT DAY I WALKED OUT TO MY TRUCK AND NOTICED THE REAR WINDOW ON THE PASSENGER SIDE LOOKED FUNNY. I GOT IN MY SEAT AND NOTICED THE WINDOW WAS SHATTERED. THE ONLY THING HOLDING IT TOGETHER WAS THE HEATER ELEMENT AND THE PRIVACY GLASS FILM (BOTH FACTORY INSTALLED). I FILED THE USUAL INSURANCE CLAIM AND HAD IT REPAIRED. THIS PAST SATURDAY (15 FEB 2014) I WALKED OUT TO MY TRUCK TO HEAD TO WORK, GOT IN AND SAW THAT THE DRIVERS SIDE OF THE REAR WINDOW WAS NOW SHATTERED. IT WAS FINE WHEN I PARKED IT AFTER WORK. BACKED INTO MY USUAL PARKING SPOT WITH NO TREES ABOVE THE VEHICLE, TOO SNOWY AND COLD FOR KIDS TO BE PLAYING OUTSIDE IN THE LOT OR FIELD BEHIND THE TRUCK. NOW WORKING WITH INSURANCE TO HAVE THIS ONE REPAIRED. *TR

Mileage: 85,000

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW SUDDENLY SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

WHILE DRIVING TO WORK LAST FRIDAY MORNING, MY REAR GLASS EXPLODED FROM WHAT LOOKS LIKE A FAULTY DEFROSTER. THE ELECTRICAL WIRING WAS CHARRED AND LOOKED MELTED. I THOUGHT THAT MY VEHICLE HAD BEEN STRUCK BY SOMETHING. FORD REFUSES TO ACKNOWLEDGE THAT THERE SEEMS TO BE A PROBLEM WITH THIS PART. I'M JUST GLAD THAT MY CHILDREN WERE NOT IN THE BACKSEAT AREA WHEN THIS OCCURRED. *TR

Mileage: 60,141

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE HEARD A LOUD SOUND COMING FROM THE REAR SEAT. THE CONTACT SOON REALIZED THAT THE REAR WINDOW HAD EXPLODED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 41,900. UPDATED 3/14/14*CN THE CONSUMER STATED THE DRIVER'S SIDE SECTION OF THE 3 SECTION REAR WINDOW EXPLODED INTO HUNDREDS, IF NOT MORE PIECES. UPDATED 04/01/14

Mileage: 41,900

DRIVING HOME FROM WORK THE OTHER DAY, ABOUT 5 MINUTES AFTER I LEFT THE PARKING LOT I WAS DRIVING ON A SIDE ROAD AND HEARD A LOUD THUMP OR BANG LIKE SOMETHING FELL ON THE ROOF. HOWEVER I WAS ON AN OPEN ROAD WITH NOTHING OVERHEAD OR NEARBY. IN THE SUMMER OF 2012 MY WIFE REPORTED SIMILAR CIRCUMSTANCES ONE NIGHT WHILE SHE WAS ON A TRIP, AND SHE LATER DISCOVERED THE RIGHT REAR WINDOW HAD SHATTERED (WE HAD IT REPLACED AT AN AUTO GLASS SHOP WITHOUT REPORTING THE PROBLEM). WHEN I LOOKED IN THE REARVIEW MIRROR, I COULD SEE THE SAME THING HAD HAPPENED; THE PASSENGER-SIDE SECTION OF THE REAR GLASS WAS COMPLETELY SHATTERED (BUT REMAINED IN THE FRAME). THERE WAS NO DISCERNIBLE ORIGIN; VERY EVEN CRACKING THROUGHOUT ALL THE PANE OF GLASS. THE REAR WINDOW DEFROSTER WAS ENGAGED AT THE TIME. I HAVE DUCT TAPE HOLDING THE GLASS IN PLACE AND A DEALER APPOINTMENT NEXT TUESDAY MORNING. *TR

DRIVING MY 2010 F-150 PICKUP DOWN THE STREET DOING 35 MPH WITH THE REAR WINDOW DEFROSTER ON AND AFTER ABOUT 5 MINUTES, POW! THE PASSENGER SIDE OF THE 3-PIECE WINDOW SHATTERED AFTER THE LOUD EXPLOSION. AFTER SPEAKING WITH OUR LOCAL GLASS REPAIR SHOP, HE STATED THAT HE HAD ALREADY REPLACED 4 OF THESE SPECIFIC REAR WINDOWS DURING THE MONTH OF JANUARY. SEEMS TO BE A PATTERN GOING ON HERE. THERE NEEDS TO BE A RECALL ON THESE WINDOWS! *TR

Mileage: 41,000

I WAS DRIVING ON A MAJOR STATE ROUTE ON MY WAY TO WORK AND TURNED ON THE REAR DEFROSTER. I SMELLED SOMETHING HOT AND THEN A LOUD POPPING NOISE. WHEN I LOOKED IN MY REAR VIEW MIRROR THE REAR WINDOW HAD SHATTERED. CONTACTED FORD DEALER AND THEY SAID THE VEHICLE WAS OUT OF WARRANTY 3 MONTHS AND THERE WAS NOTHING THEY COULD DO. I ASKED THE DEALERSHIP TO CONTACT FORD TO SEE IF THERE WERE SIMILAR INSTANCES OF THIS HAPPENING. THEY DID NOT BUT GAVE ME THE PHONE NUMBER FOR THE FORD COMPLAINT OFFICE. I RESEARCHED ONLINE AND IT SEEMS THAT THIS HAS HAPPENED MULTIPLE TIMES WITH THIS MODEL OF TRUCK. BECAUSE THE HIGHWAY I DRIVE IS A MAJOR TRUCK ROUTE IT COULD HAVE BEEN VERY DANGEROUS NOT BEING ABLE TO SEE OUT THE REAR WINDOW. *TR

Mileage: 23,500

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR PASSENGER'S SIDE WINDOW BECAME SHATTERED. THE CONTACT TOOK THE VEHICLE TO AN AUTO GLASS SPECIALIST WHERE IT WAS ADVISED THAT THE ENTIRE REAR WINDOW NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 32,000.

Mileage: 32,000

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 45 MPH OVER TRAIN TRACKS, THE REAR WINDOW SHATTERED. THE CONTACT TOOK THE VEHICLE TO A AUTO GLASS SHOP TO HAVE THE REAR WINDOW REPLACED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 33,000.

Mileage: 33,000

I STARTED MY TRUCK IN THE DRIVEWAY TO WARM IT UP. WHEN IT REACHED OPERATING TEMPERATURE, I TURNED ON THE REAR WINDOW DEFROSTER BEFORE PULLING OUT. STILL IN THE DRIVEWAY, AFTER 20 SECONDS I HEARD AN EXTREMELY LOUD 100+ DB POP, WHICH WAS THE PASSENGER-SIDE BACK GLASS PANEL SHATTERING. THE TEMPERATURE OUTSIDE WAS 32 DEG F (0 DEG C) WITH SOME FROZEN PRECIPITATION ON THE UPPER SURFACE OF THE TRUCK. THERE ARE 27 COMPLAINTS ON THE NHTSA SITE FOR THE 2010 F150 AND I FOUND MORE THAN 50 ADDITIONAL CASES ON INTERNET BULLETIN BOARDS. *TR

Mileage: 87,000

WHILE DRIVING HOME FROM WORK ON 1/15/14, I DECIDED TO USE MY REAR WINDOW DEFROST DUE TO THE TEMPERATURE (42 DEGREES) AND THE BUILD UP OF CONDENSATION. I TURNED IT ON FOR ABOUT 10 MINUTES UNTIL THE GLASS WAS CLEAR. IT TOOK ME APPROXIMATELY 30 MINUTES TO DRIVE HOME WHERE I PARKED MY TRUCK INSIDE MY GARAGE. I LEFT ABOUT 1 HOUR LATER AND WHILE LOOKING IN MY REAR VIEW MIRROR I NOTICED THE SLIDING WINDOW SHATTERED ON THE PASSENGER SIDE. AFTER RETURNING HOME I CONTACTED SAFELITE AND SCHEDULED TO HAVE IT REPLACED THROUGH MY INSURANCE COMPANY. WHEN THE REPAIRMAN CAME OUT HE REALIZED HE HAD THE WRONG REPLACEMENT AND WAS GOING TO ORDER IT THROUGH FORD. HE ALSO ADVISED ME THE WINDOW DAMAGE STARTED AT THE CONNECTION POINT OF THE DEFROST. AFTER FURTHER INVESTIGATION ON-LINE I REALIZED I AM NOT THE ONLY ONE WITH THIS PROBLEM. THERE ARE MANY F-150 OWNERS THAT HAD THE SAME THING HAPPEN TO THEM WITH SOME BEING THE GLASS ACTUALLY EXPLODED AND SOME WITH ARCING OR FIRE. MOST OF THE ISSUES WERE ON 2010 F-150'S WITH SOME NEWER MODELS AS WELL AND ALL WERE ON THE PASSENGER SIDE SLIDER WINDOW. MOST OF THE CASES I READ ABOUT ON-LINE WERE PAID OUT BY THE VEHICLE OWNERS AND INSURANCE AGENCIES. THERE WERE SOME CASES WERE FORD PAID THE BILL. I FEEL THIS SHOULD DEFINITELY BE LOOKED INTO ON THE SAFETY ASPECT ALONE AND FORD SHOULD BE HELD ACCOUNTABLE. *TR

Mileage: 28,000

STARTED THE CAR IN THE MORNING. TURNED ON THE REAR DEFROSTER. BEGAN TO SHOVEL THE DRIVEWAY AND HEARD A LOUD POP FROM THE TRUCK. DIDN'T NOTICE ANYTHING UNTIL I GOT IN TO BACK UP AND SAW THE REAR PASSENGER WINDOW GAD SHATTERED. FORD DEALER WAS VERY FAMILIAR WITH THE "WINDOW" PROBLEM, AS THEY DESCRIBED IT. SAID THAT BECAUSE THE VEHICLE WAS PAST 50,000 MILES THAT IT WAS NO LONGER UNDER WARRANTY. I RARELY USE THE REAR DEFROSTER. THE DEALER SAID I SHOULD TAKE IT TO THE LOCAL GLASS SPECIALIST TO HAVE IT REPLACED. THEY NEVER MENTIONED THAT IT MAY BE AN ELECTRICAL PROBLEM. IT SEEMS TO ME THAT A KNOWN REPETITIVE PROBLEM SHOULD BE PAID FOR BY FORD. IF IT IS AN ELECTRICAL PROBLEM, I MAY BE REPLACING MY WINDOW MORE THAN ONCE. *TR

Mileage: 59,000

I WAS LEAVING FROM WORK. I PUT MY REAR DEFROSTER ON MY REAR SLIDING WINDOW. I HEARD A LOUD POP. I LOOKED AT THE REAR WINDOW WHEN I ARRIVED HOME. THE PASSENGER SIDE REAR SLIDING WINDOW WAS SPIDER CRACKED ALL OVER. I CAN'T BELIEVE THERE IS NO RECALL ON THIS YET. ITS PRETTY SAD WHEN YOU BUY A FULLY LOADED TRUCK THAT COSTS OVER FIFTY GRAND, BUT YOU CANT USE THE REAR DEFROST BECAUSE THEY MALFUNCTION. IT'S PRETTY OBVIOUS THIS IS A PROBLEM...JUST DO A SEARCH ON THE INTERNET. *TR

Mileage: 32,342

THE REAR FACTORY TINTED POWER SLIDING WINDOW SHATTERED ON THE PASSENGER SIDE APPROXIMATELY 2 MINUTES AFTER TURNING ON THE DEFROSTER. *TR

Mileage: 37,000

IT WAS FROSTY OUT AND I TURNED ON THE REAR DEFROST. A FEW BLOCKS DOWN THE ROAD, I HEARD A POP AND MY BACK WINDOW BROKE. I HAVE THE ELECTRONIC SLIDING REAR WINDOW. *TR

Mileage: 23,800

TURNED ON REAR DEFROSTER OF POWER SLIDING REAR WINDOW, RIGHT SIDE PASSENGER SECTION CRACKED INTO PIECES. NO THERE WAS NO HAIR LINE CRACK NO IMPACT TO THIS WINDOW. LOOKED AT THE LOWER HEAT STRIP IN THE BOTTOM LEFT SIDE OF THIS PANEL AND SURE ENOUGH THERE ARE BURN MARKS. NOW THE BACK DEFROSTER DOES NOT WORK AT ALL. DID FORD STAND BEHIND THEIR PRODUCT. ABSOLUTELY NOT !! THIS IS MY 2ND FORD TRUCK AND AS SOON AS I GET RID OF THIS ONE WE WILL BEING GOING GM. THANK GOODNESS THIS IS SHATTER PROOF GLASS AND WAS NOT BLOWN OUT BECAUSE MY DAUGHTER WAS IN HER CAR SEAT RIGHT UNDER THIS. *TR

Mileage: 53,000

I GOT IN THE TRUCK THIS MORNING AND LEFT THE HOUSE, TURNED ON REAR DEFROSTER, AND ABOUT 3 MINUTES LATER I HEARD A LOUD "POP"! I STOPPED AND LOOKED AROUND BUT DIDN'T FIND ANY SINCE IT WAS STILL DARK OUT BUT ONCE THE SUN CAME OUT I SAW MY REAR PASSENGER WINDOW, RIGHT ABOVE MY DAUGHTER'S CHILD SEAT WAS SHATTERED. LUCKILY SHE WAS NOT IN THERE. I HAVE SPOKE WITH DEALERSHIP AND THEY HAVE DENIED ANY KNOWLEDGE OF THIS HAPPENING, BUT A SIMPLE SEARCH HERE AND ON THE FORD FORUMS SHOW PLENTY OF CONSUMERS HAVING THIS PROBLEM. THIS SHOULD BE A RECALL! *TR

Mileage: 24,000

I TURNED ON MY REAR WINDOW DEFROST, I AFTER A FEW MINUTES I HEARD A SIZZLING AND THE PASSENGER SIDE REAR WINDOW HAD SHATTERED. *TR

Mileage: 75,000

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH WITH THE REAR DEFROSTER ACTIVATED, HE NOTICED SMOKE COMING FROM THE REAR PASSENGER'S SIDE WINDOW. AFTER COMING TO A STOP AND INSPECTING THE VEHICLE, HE NOTICED THERE WAS A SMALL HOLE BURNED THROUGH THE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE POWER WINDOW WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *TR

Mileage: 42,000

I HAD MY TRUCK PARKED OUTSIDE DURING A HEAVY SNOWFALL DAY AT WORK. I WENT OUT AND STARTED IT TO LET IT WARM UP AND TURNED ON THE REAR DEFROST. WHEN I GOT IN TO LEAVE I NOTICED MY PASSENGER SIDE REAR WINDOW WAS SHATTERED. I HAD NO IDEA WHAT HAD HAPPENED, NOT IN AN AREA WHERE VANDALISM IS POSSIBLE. AFTER READING THE ONLINE POSTS ABOUT OTHERS WITH THIS PROBLEM I REALIZED THIS IS EXACTLY WHAT HAPPENED. *TR

Mileage: 72,350

RIGHT PANEL (PASSENGER SIDE) REAR WINDOW SHATTERED. WINDOW IS TINTED (FACTORY) WITH POWER SLIDER AND REAR DEFROSTER. 03/25/2013 ELECTRICAL BURNING SMELL BUT COULD NOT DETERMINE THE CAUSE (REAR DEFROSTER IN USE). 03/26/2013 TRUCK WAS PARKED AND NOT RUNNING, WENT TO GET IN TRUCK AND DISCOVERED RIGHT PANEL REAR WINDOW WAS SHATTERED, BUT STILL IN THE FRAME. *TR

Mileage: 38,300

2010 FORD F-150. OUTSIDE TEMPERATURE APPROXIMATELY 28 DEGREES. STARTED VEHICLE AND TURNED ON REAR WINDOW DEFROSTER. DROVE ABOUT 1 MILE AND WAS WAITING ALONE STOPPED AT A LIGHT. HEARD VERY LOUD BANG NOISE CONSISTENT TO A CRASH OR MUFFLED SMALL CALIBER BULLET BEING FIRED. STEPPED OUT OF MY VEHICLE TO CONFIRM I WAS ALONE ON ROAD AND WASN'T IN AN ACCIDENT. (I WAS COMPLETELY ALONE AT 6AM WITH NO OTHER CARS IN SITE). I NOTICED THE RIGHT (PASSENGER) SIDE REAR WINDOW HAD SPIDER WEBBED AND COMPLETED SHATTERED. REAR WINDOW IS 3 PANES, RIGHT MIDDLE, LEFT. RIGHT SIDE WINDOW THAT SHATTERED WAS EXTREMELY HOT TO THE TOUCH COMPARED TO MIDDLE AND LEFT (DRIVER) SIDE. CONTACTING FORD AS I BELIEVE THIS TO BE A MANUFACTURES DEFECT AS IT HAS HAPPENED TO MANY 2010 F150S WITH TRI REAR WINDOWS. *TR

Mileage: 17,600

I WAS DRIVING HOME ON THE HIGHWAY. I HAD THE REAR DEFROST RUNNING AS IT WAS COLD OVERNIGHT AND THE WINDOWS HAD FROSTED OVER. AS I WAS DRIVING, I HEARD A LOUD POP AND SAW THAT THE REAR PASSENGER SIDE WINDOW HAD BEEN SHATTERED IN A SPIDER WEB PATTERN. I GOT HOME AND WAS FINALLY ABLE TO INSPECT THE WINDSHIELD. I OBSERVED THE "SPIDER WEB" EFFECT STARTING IN THE LOWER LEFT HAND CORNER OF THE GLASS. THERE WAS A FLUID SEEPING OUT FROM THE BOTTOM OF THE GLASS AT THE POINT OF ORIGIN. THE GLASS ALSO HAS A DISCOLORATION AS IF IT HAD BEEN HEATED. I WAS ABLE TO SEARCH ONLINE AND FIND NUMEROUS OTHER PEOPLE WITH THE SAME PROBLEM. I ALSO FOUND SEVERAL ACCOUNTS WHERE THE POP HAD CAUSED A FIRE AND MELTED PORTIONS OF THE WINDOW AND ITS FRAMING. *TR

Mileage: 25,000

LAST WEEK I STARTED MY MORNING COMMUTE @ 5AM. 5 MINUTES AFTER DEPARTURE - I HEARD THE EQUIVALENT OF A 22 CALIBER GUN BEING FIRED IN THE CAB OF MY 2010 FORD F150 PLATINUM. ALARMED BY THE SOUND I SWERVED INTO THE ADJACENT LANE, THANKFULLY THERE WERE NOT MANY OTHER DRIVERS ON THE ROAD. I EXITED THE VEHICLE AND BEGAN A VISUAL INSPECTION, IMMEDIATELY, I SAW MY PASSENGER REAR WINDOW SHATTERED AND SMOLDERING IN THE LOWER LEFT CORNER. AFTER A CLOSER LOOK, THIS APPEARED TO BE WHERE THE DEFROSTING MECHANISM WAS LOCATED IN THE GLASS. THERE WAS A METAL SUBSTANCE BEING LEAKED IN BETWEEN THE CAB AND THE BED OF THE TRUCK. I HOPE THIS WAS NOT LEAD OR MERCURY, IN MY CURIOSITY I TOUCHED AND THEN THOUGHT ABOUT THE OLD THERMOMETERS IN GRADE SCHOOL. *TR

Mileage: 51,500

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER WAS ENGAGED WHEN THE CONTACT HEARD A LOUD, ABNORMAL NOISE. SHE THEN NOTICED THAT THE REAR WINDOW WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 18,000.

Mileage: 18,000