2017 FORD F-150 Engine And Engine Cooling Problems

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The power train failure warning light illuminated. The contact stated that the vehicle decelerated from 60 MPH to approximately 40–50 MPH. The contact stated that when the accelerator was depressed, the vehicle failed to respond as needed. In addition, the contact stated that the vehicle jerked and hesitated to accelerate, but eventually started to accelerate. The vehicle was taken to the dealer, where it was diagnosed with a CAM shaft sensor failure. The contact was informed that the CAM shaft sensor needed to be replaced. The vehicle was not repaired. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the vehicle. The vehicle was driven to the shoulder of the road. The vehicle was towed to the dealer, where it was diagnosed with complete differential failure. The contact was informed that the differential needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.

Mileage: 90,000

The contact owns a 2017 Ford F-150. The contact stated that while driving approximately 55 MPH, and up a slight grade, the vehicle inadvertently downshifted. The contact was towing an empty 12-foot, single-axel, flatbed trailer. There was no warning light illuminated. The contact was on a two-lane road and was unable to pull over. The vehicle lost motive power and failed to respond while depressing the accelerator pedal. The vehicle was unable to exceed 20 MPH while driving. The contact pulled into a service station where a mechanic checked the vehicle. The mechanic informed the contact that the engine had overheated and that the oil level was low by 3 quarts. The contact had the mechanic top off the oil and waited for the engine to cool down. The contact attempted to restart the vehicle, but the vehicle failed to restart. The mechanic jump-started the vehicle, and the contact stated that the engine was making abnormal metal-on-metal grinding and knocking sounds. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that metal shavings were found in the oil pan and recommended that the engine and the turbocharger be replaced. The vehicle was not repaired. The contact stated that the failure of the inadvertent downshifting had not been addressed. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to a known issue with inadvertent downshifting. The failure mileage was 88,366.

Mileage: 88,366

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the transmission shuddered while attempting to accelerate. The cause of the failure was not yet determined. The contact stated that there was an abnormal rattling sound coming from the engine at start-up. The cam phasers were replaced by an independent mechanic. The dealer and manufacturer were notified of the failure. The failure mileage was 48,000.

Mileage: 48,000

The contact owns a 2017 Ford F-150. The contact stated that there was a small oil leak coming from the vehicle. There were no warning lights illuminated. The contact stated that the failure was a known issue that was related to the Customer Satisfaction Program: 21N03. The vehicle was taken to the local dealer, where the oil leak was confirmed, and the dealer was informed about issues with the cam phasers. The vehicle was not repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact owns a 2017 Ford F-150. The contact stated that while the vehicle was being traded in at the dealer, the contact was informed that the cam phasers needed to be replaced. The vehicle was taken to a second dealer, Upper Marlboro Ford (5701 Crain Hwy, Upper Marlboro, MD 20772), who also determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Programs: 21N03 (Cam Phaser Replacement) and 21B10 (Powertrain Control Module Reprogram for Cam Phaser Rattle); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2017 Ford F-150. The contact stated that while operating the vehicle, the check engine light had illuminated and the vehicle had experienced rough operation. The vehicle was later towed to the local dealer who diagnosed that the cam phasers were faulty and advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 144,000.

Mileage: 144,000

The contact owns a 2017 Ford F-150. The contact stated that while attempting to reverse out of the garage, the vehicle shut off and failed to restart. There was no warning light illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was advised that the timing chain and the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

Mileage: 50,000

The contact owns a 2017 Ford F-150. The contact stated that upon cold start-ups, there was a loud rattling sound coming from the engine. During the failure, the rattling noise was present for approximately 20 seconds before self-correcting; however, the vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in an extended coverage related to the failure. The failure mileage was 75,000.

Mileage: 75,000

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated the vehicle went into LIMP Mode. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic and was diagnosed with intake manifold runner control failure. In addition, the contact was informed that the intake manifold runner control was stuck in bay 2. The contact was informed that the intake manifold needed to be replaced. The vehicle was repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 79,000.

Mileage: 79,000

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, there was an abnormal rattling sound coming from the vehicle and the vehicle was idling rough. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for a diagnostic test. The contact stated that the vehicle was previously repaired, and the cam phasers and timing chain was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.

Mileage: 99,000

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.

Mileage: 44,000

The contact owns a 2017 Ford F-150. The contact stated that during cold starts, there was an abnormally loud rattling sound coming from the engine compartment. The cause of the failure was not yet been determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 76,000.

Mileage: 76,000

The contact owns a 2017 Ford F-150. The contact stated that there was an abnormal clattering sound coming from the engine at start up. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

Mileage: 90,000

The contact owns a 2017 Ford F-150. The contact stated that while his son was driving approximately 60-70 MPH, the low oil pressure warning light illuminated, and the vehicle stalled. The contact's son was able to pull over to the side of the road. The vehicle failed to restart and was towed to an unknown dealer, where it was diagnosed with engine failure. The dealer informed the contact that the failure could be related to a defective oil pump, and that there were metal shavings inside the oil. The vehicle was then towed to the private dealer where it was purchased, and the same assessment was made. The dealer determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 156,000.

Mileage: 156,000

The contact owns a 2017 Ford F-150. The contact stated that while attempting to start the vehicle, there was a loud rattling sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic and was diagnosed with the cam phaser failure. The contact was informed that the cam phaser needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 184,000.

Mileage: 184,000

The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 63,000.

Mileage: 63,000

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal knocking and rattling sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 81,000.

Mileage: 81,000

The contact owns a 2017 Ford F-150. The contact stated that at cold start-ups, there was a rattling sound coming from the engine compartment. The cause of the failure was not diagnosed and repaired. The local dealer was notified of the failure and informed the contact that the failure was caused by the cam phasers. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 175,000.

Mileage: 175,000

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormally loud rattling sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with defective cam phasers and the cam phasers were replaced under warranty. The contact stated that almost two years later, the contact stated that the failure reoccurred. The dealer was informed about the failure and the contact was informed that the warranty had expired. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.

Mileage: 65,000

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle they heard an abnormal rattling sound emanating from the engine compartment. After the vehicle reached adequate temperatures, the rattling ceased but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 158,000.

Mileage: 158,000

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, there was a clanking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was repaired but the failure persisted. The contact stated that while the vehicle was parked and turned off, the contact was unable to restart the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 89,000.

Mileage: 89,000

The contact owns a 2017 Ford F-150. The contact stated that while driving on the highway at 40 MPH, there was a knocking sound coming from the engine. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.

Mileage: 42,000

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, the engine made an abnormally loud rattling sound. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The dealer informed the contact that the vehicle was not covered under Ford Campaign Number: 21N03 because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 68,000.

Mileage: 68,000

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle the contact heard a loud clanking noise with the check engine warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.

Mileage: 120,000

The contact owns a 2017 Ford F-150. The contact stated that the engine was making an abnormal rattling sound on cold starts, with an abnormal ticking sound while driving at various speeds. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to report the issue to the NHTSA Hotline. The contact referenced Ford Campaign Number: 21N03. The failure mileage was approximately 99,000.

Mileage: 99,000

The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle, there was a loud rattling and knocking sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 170,000.

Mileage: 170,000

The contact owns a 2017 Ford F-150. The contact stated that during start-up, there was an abnormal rattling sound coming from the engine compartment. The rattling sound occurred while attempting to accelerate and the contact discovered that the engine was consuming an excessive amount of oil. While driving approximately 45 MPH, the vehicle started shaking and vibrating violently, with the check engine warning light blinking on and off. The vehicle was taken to the local dealer and was diagnosed and determined that the cam phasers were faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under an Extended Coverage for cam phaser failure. The failure mileage was 148,000.

Mileage: 148,000

The contact owns a 2017 Ford F-150. The contact stated that an abnormal rattling sound came from the engine compartment upon starting the vehicle. The contact stated that after the engine had warmed up, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers. The vehicle was not repaired. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 35,000.

Mileage: 35,000

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle he heard an abnormal rattling sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was repaired, but the failure reoccurred 38,050 miles later. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 49,950.

Mileage: 49,950

The contact owns a 2017 Ford F-150. The contact stated that while cold starting the vehicle, there was an abnormal knocking sound coming from the vehicle. The contact stated that the failure had occurred twice. The vehicle was taken to the dealer where it was diagnosed with cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. In addition, the contact stated that previously the failure had occurred in 2020 and the cam phasers were replaced under warranty. The contact stated that the same part number was used to complete the repair. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 119,000.

Mileage: 119,000

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, there was an abnormal sound coming from the engine compartment. The contact stated that the failure had gotten progressively worse. The vehicle was taken to the local dealer where it was diagnosed that the cam phasers and differential had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,000.

Mileage: 66,000

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was not diagnosed; however, the dealer was informed of the failure by phone. The contact stated that the issue persisted, and the sound became louder; however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact researched online and discovered that the failure was related to two phasers in the Eco boost engine. The manufacturer was notified of the failure; however, no assistance was offered. The contact stated that Ford did provide a Customer Service Program: 21N03; and informed the contact to call the NHTSA Hotline to report the failure. The approximate failure mileage was 86,000.

Mileage: 86,000

The contact owns a 2017 Ford F-150. The contact stated that the vehicle made an abnormal rattling sound on cold starts. The dealer was notified of the failure and informed the contact that the failure was related to Ford Campaign Number: 21N03. The vehicle was not diagnosed or repaired. The contact stated that the cam phaser was previously replaced under an Extended Warranty coverage; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 35,000.

Mileage: 35,000

The contact owns a 2017 Ford F-150. The contact stated while cold starting the vehicle, the vehicle was idling roughly, and the entire vehicle was vibrating. The contact was not aware of any warning lights being illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred two more times and the dealer replaced the cam phasers. The contact stated that the failure had reoccurred but was advised by the dealer that the vehicle was no longer under warranty. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 21N03 Cam Phaser replacement (Engine and Engine Cooling). The failure mileage was approximately 83,000.

Mileage: 83,000

The contact owns a 2017 Ford F-150. The contact stated that there was a significant oil leak underneath the vehicle. The contact stated that there was an abnormal amount of white smoke coming from the exhaust pipe while the vehicle was started and running. The vehicle was taken to the dealer where it was determined that the oil pan was leaking and needed to be replaced. The oil pan was replaced; however, the failure had persisted. The oil pan had been replaced three times however, the failure persisted. The contact became aware of Technical Service Bulletin: 23/2083, NHTSA ID Number: 10233594 (Engine and Engine Cooling) and related the failure to the TSB. The manufacturer was made aware of the failure. The manufacturer confirmed the vehicle was not covered under the Technical Service Bulletin nor under warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started, there was a loud rattling sound coming from the engine compartment. Additionally, the contact stated that on several occasions while driving at various speeds, the transmission failed to operate properly. The vehicle was taken to a dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 63,000.

Mileage: 63,000

The contact's boyfriend owns a 2017 Ford F-150. The contact stated that while driving, there was an abnormal rattling sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to the local dealer again, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was repaired, but the failure recurred. While driving 75 MPH, the vehicle lost motive power and shutoff. The vehicle was towed to the local dealer, where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 83,000.

Mileage: 83,000

The contact owns a 2017 Ford F-150. The contact stated while driving at various speeds, there was an abnormal rattling sound coming from under the hood. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that 4 cam shaft phasers had failed. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

Mileage: 90,000

The contact owns a 2017 Ford F-150. The contact stated that while cold starting the vehicle, the vehicle made an abnormal knocking sound coming from the engine compartment and the vehicle was idling roughly. The contact stated that the check engine warning light was illuminated. The contact stated that once the vehicle had warmed up, the vehicle operated normally. The contact had taken the vehicle to a local dealer. The vehicle was diagnosed, and it was determined that the cam phasers needed to be replaced. The vehicle was not repaired. The dealer informed the contact of Manufacturer Recall Campaign Number: 21N03 (Engine and Engine Cooling) however, the vehicle was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000.

Mileage: 68,000

The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal rattling sound. An independent mechanic diagnosed the vehicle at the residence and determined that the cam phaser needed to be replaced. The contact related the failure to Ford Campaign Number: 21N03 (Engine Cam Phaser Replacement) Engine and Engine Cooling. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

Mileage: 150,000

The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started, the valve sensors were abnormally loud. The vehicle was taken to the dealer where it was diagnosed with failed cam phaser sensors. The contact was informed that the cam phaser sensors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.

Mileage: 75,000

The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormally loud rattling sound. The contact stated that the failure had been recurring. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with camshaft phasers failure. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 53,000.

Mileage: 53,000

The contact owns a 2017 Ford F-150. The contact stated while driving 70 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it diagnosed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 110,000.

Mileage: 110,000

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. Once the engine had warmed up, the rattling sound dissipated, and the vehicle returned to normal functionality; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 42,000.

Mileage: 42,000

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the engine made ticking and rattling sounds. No warning light was illuminated. The vehicle was taken to an independent mechanic and the dealer, where it was diagnosed with a cam phaser and camshaft timing unit failure. The dealer replaced the cam phaser and gasket. The contact related the failure to Technical Service Bulletin: 23-2143 (Cold Start Ticking/Tapping/Rattle with Possible No Restart During Auto-Start-Stop Operation); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 67,000.

Mileage: 67,000

The contact's son owns a 2017 Ford F-150. The contact stated that whenever her son started the vehicle, there was an abnormal sound coming from under the hood. There was no warning light illuminated. The contact stated that prior to the issue, the vehicle had a coolant leak in an unknown location. The vehicle was taken to an independent mechanic where it was diagnosed that the cam phaser failed and needed to be replaced. The vehicle was not repaired. The contact referenced Ford Campaign Number: 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.

Mileage: 77,000

The contact owns a 2017 Ford F-150. The contact stated that at cold starts, there was an abnormal rattling sound coming from the engine with the check engine warning light illuminated on the instrument panel. The contact stated that the vehicle intermittently shut off while idling soon after the vehicle was started. Upon investigation, the contact linked the failure to the cam phasers. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired or diagnosed. The failure mileage was approximately 135,000.

Mileage: 135,000

The contact's son owns a 2017 Ford F-150. The contact stated that whenever the vehicle was started, there was an abnormal rattling sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,000.

Mileage: 87,000

The contact owns a 2017 Ford F-150. The contact stated while operating the vehicle, the transmission experienced hard shifting while shifting into lower gears. Additionally, on several occasions, the transmission disconnected causing the vehicle the lose motive power and decelerate. The vehicle was taken to the local dealer who diagnosed that the transmission CDF Drum was faulty and needed to be replaced. The vehicle was not yet repaired. The contact also indicated that a loud noise was present when starting the vehicle due to a faulty engine cam phaser. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 102,500.

Mileage: 102,500

The contact owns a 2017 Ford F-150. The contact stated that on three separate occasions, there was an abnormal rattling sound coming from the engine compartment upon starting the vehicle. There was no warning light illuminated. The contact stated that the vehicle was taken to a dealer where the cam phasers were replaced under warranty; however, the vehicle was no longer covered under warranty after the latest failure. In addition, the contact stated that the vehicle hesitated upon the depression of the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the same dealer for service on multiple occasions; however, the failure returned soon after each repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 50,000.

Mileage: 50,000

The contact owns a 2017 Ford F-150. The contact stated while attempting to start the vehicle, there was a rattling sound coming from the engine compartment. No warning light was illuminated. The vehicle was taken to a local dealer and the contact was informed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 44,000.

Mileage: 44,000

The contact owns a 2017 Ford F-150. The contact stated that there was a rattling sound coming from the hood that had gotten worse over time. The vehicle was taken to a local dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 90,000.

Mileage: 90,000

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, he heard an abnormal rattling sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with all four cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.

Mileage: 42,000

The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The contact stated that the failure mostly recurred while starting the vehicle, and after the vehicle had been turned off for more than an hour. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.

Mileage: 77,000

The contact owns a 2017 Ford F-150. The contact stated that while the vehicle was at the independent mechanic repair shop for routine maintenance, he was informed that the vehicle had been experiencing excessive coolant consumption. The mechanic determined that the coolant was leaking and burning and that the failure could be related to the turbocharger. The contact stated that he had also noticed a burning coolant odor. Additionally, the contact stated that the vehicle was experiencing a failure related to Ford Campaign Number: 21N03. There was no warning light illuminated. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N03. The vehicle was not diagnosed or repaired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 73,000.

Mileage: 73,000

The contact owns a 2017 Ford F-150. The contact stated while driving at various speeds and accelerating, there was a loud rattling sound coming from underneath the hood of the vehicle. The check engine warning light was illuminated. The vehicle had been taken to the dealer to be diagnosed. The contact was informed that the cam phaser had malfunctioned and needed to be replaced. The contact was informed that the failure was related to NHTSA ID Number: 10201090 (Engine and Engine Cooling). The vehicle was in the process of being repaired. The manufacturer was made aware of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 58,000.

Mileage: 58,000

The contact owns a 2017 Ford F-150. The contact stated that during cold starts, there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the local dealer who determined that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that the VIN was not included in the Manufacturer’s Extended Coverage for the failure. The failure mileage was 89,000.

Mileage: 89,000

The contact owns a 2017 Ford F-150. The contact stated there was oil leaking from the vehicle. The contact noticed that there was oil underneath the front end of the vehicle. There were no warning lights illuminated. The contact stated that the failure persisted after the repair was completed. The vehicle was taken to the dealer where it was diagnosed that the oil pan failed due to the material being plastic and being mounted to an aluminum frame while overheating, causing the oil pan to expand and slightly detach. The oil pan had been replaced. The manufacturer had been made aware of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 16,000.

Mileage: 16,000

The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle, he heard an abnormal rattling sound coming from the engine compartment, and the vehicle was idling rough. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam timing phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 20–2315. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 115,000.

Mileage: 115,000

The contact owns a 2017 Ford F-150. The contact stated while the vehicle was parked, the contact observed a rattling sound coming from the engine compartment. The contact stated that once the oil pressure had built up the sound coming from the engine compartment ceased. The vehicle was taken to a dealer where it was diagnosed that the variable timing chain and four camshaft phasers needed to be replaced. The vehicle was currently being repaired. The manufacturer was notified of the failure. The failure mileage was 96,500.

Mileage: 96,500

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the contact noticed blue smoke coming out of the tailpipe. The contact also stated that the vehicle shutoff independently. The vehicle failed to accelerate above 25 MPH. The contact was able to pull to the side of the road and restart the vehicle. No warning light was illuminated. The vehicle was diagnosed by the dealer. The contact was informed that the turbo supply line had failed. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The failure mileage was approximately 74,000.

Mileage: 74,000

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who found that there was little engine oil in the vehicle and a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related it to Technical Service Bulletin: 19-2365, but the vehicle was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 145,000.

Mileage: 145,000

The contact owns a 2017 Ford F-150. The contact stated that the vehicle had experienced rough idling and on several occasions, the engine shut off while idling. Additionally, the vehicle also shut off while driving at speeds below 10 MPH. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The contact stated that the vehicle inadvertently lost automotive power with the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed that the intake manifold was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not notified of the failure. The failure mileage was 150,000.

Mileage: 150,000

The contact owns a 2017 Ford F-150. The contact stated that upon start up, there was a rattling sound coming from the hood of the vehicle. The contact stated while driving at an undisclosed speed, there was a grinding sound while the accelerator pedal was depressed. The vehicle was taken to the dealer where it was diagnosed and determined that the solenoid, VCT solenoid, ECM, and crank case needed to be flushed. The vehicle was repaired; however, the contact state that a week later she noticed that oil had leaked onto the hatch of the vehicle. The check engine warning light was illuminated. The vehicle was taken back to the dealer and was diagnosed, and it was determined that the cam phaser and cam shaft had failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the technician had changed the mileage on the odometer. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 51,000.

Mileage: 51,000

The contact owns a 2017 Ford F-150. The contact stated that on several occasions while driving, he heard loud sounds coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the cam shaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.

Mileage: 130,000

The contact owns a 2017 Ford F-150. The contact stated that upon a cold start of the vehicle, a large amount of white or a dark blue colored smoke was coming from the exhaust tip. The vehicle was taken to the dealer where a diagnostic test showed that a tube that feeds the oil to the turbo was defective. Upon investigation, the contact discovered TSB#19-2188, which he linked to the failure. The contact was given an estimate for the repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 69,000.

Mileage: 69,000

TL* THE CONTACT OWNS A 2017 FORD F-150. WHEN STARTING THE VEHICLE, THE CONTACT NOTICED BLUE SMOKE COMING FROM THE EXHAUST PIPE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SILL-TERHAR MOTORS (150 ALTER ST, BROOMFIELD, CO 80020, (303) 469-1801), BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,700. *BF*JB

Mileage: 35,700