2019 FORD F-150 Back Over Prevention Problems

Every time that the vehicle is started the sink system defaults to where no memory is saved. The menu becomes an operative where no buttons on the touchscreen can be pushed, as well as the rear camera will get stuck on the screen while and drive trying to reset the system makes it somewhat operable, but a master reset cannot be performed as the screen freezes.

The contact owns a 2019 Ford F-150. The contact stated that while reversing, the rear-view display displayed a black image. In addition, the rear-view camera displayed an error message, which indicated that the rear-view camera display was unavailable. The vehicle was taken to the dealer where it was diagnosed with a failed rear view camera system. The contact was informed that the rear-view camera system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall that had a similar failure description; however, the VIN was not under recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 67,305.

Mileage: 67,305

rearview camera displays a blank or distorted image. There was a recall, but my VIN wasn’t included. The camera went blank while I was backing into my driveway and I ended up hitting my boat trailer, which caused damage to my bumper. The screen display currently randomly goes from blank, distorted too very dark.

The contact owns a 2019 Ford F-150. The contact stated that while reversing, the rear-view camera system displayed a distorted image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that the failure occurred intermittently. The contact referenced NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,583.

Mileage: 68,583

The contact owns a 2019 Ford F-150. The contact stated that the rearview camera image was intermittently distorted while reversing. A message to call the dealer was displayed. Two unknown dealers were contacted and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 55,000.

Mileage: 55,000

The contact owns a 2019 Ford F-150. The contact stated that while reversing, the rearview camera image was intermittently blank or distorted. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000.

Mileage: 50,000

The contact owns a 2019 Ford F-150. The contact stated that after shifting to reverse(R), the back over prevention camera display screen was solid blue with a message displayed that the camera was not available. The contact researched online and became aware of NHTSA Campaign Number: 22V252000 (Back Over Prevention). The manufacturer was informed that the VIN was not included in the recall. The contact called a dealer and was advised that the vehicle needed to be diagnosed. The contact decided not to have the vehicle diagnosed. The vehicle was not repaired. The failure mileage was approximately 90,000.

Mileage: 90,000

The contact owns a 2019 Ford F-150. The contact stated that while attempting to reverse, the rear-view camera image was distorted and failed to function properly. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was inspected; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.

Mileage: 72,000

Back up camera stops working intermittently.

The contact owns a 2019 Ford F-150. The contact stated that while in reverse(R) on several occasions, the back over prevention screen was blue or black. The vehicle was not diagnosed or repaired. The contact believed that failure was related to NHTSA Campaign Number: 22V252000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.

Mileage: 92,000

The contact owns a 2019 Ford F-150. The contact stated that while the transmission was downshifting, there was a loud bang coming from the transmission, with a popping sound coming from the rear suspension. The contact stated that the sound was most apparent when the brake pedal was depressed. The contact stated that the message that the driver’s side rear door was open, causing the light to remain illuminated even though the door was securely closed. During the failure, the lights inside and outside the vehicle remained illuminated, causing the battery to become drained. The contact stated that the infotainment center failed and needed to be rebooted whenever the vehicle was turned off and restarted. The failure disabled the back over prevention camera intermittently. The contact stated that occasionally back over prevention camera became activated while driving and remained operational until the system failed. The contact stated that the back over prevention failure and infotainment system failure started after Ford had completed a routine software update. The vehicle was taken to the dealer, but the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,500.

Mileage: 86,500

The contact owns a 2019 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V252000 (BACK OVER PREVENTION); and the vehicle was taken to a local dealer for the recall repair. The contact stated that shortly after the vehicle was repaired the vehicle experience electrical failures. The contact stated that while driving at undisclosed speeds, the navigation system and radio became inoperable. Additionally, the contact stated that at whatever volume level the radio was set to, the level remained until the vehicle was turned off and restarted. There was no warning light illuminated. The vehicle was taken back to the dealer to be diagnosed, and the contact was informed that the APIM Controller was faulty and needed to be replaced. The vehicle was repaired twice; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.

Mileage: 22,000

Rear view camera used to glitch when put in reverse. Now it goes completely black (or blue) when vehicle is in reverse. There was a recall on this involving 2021 and newer models but I believe this problem goes back even further. Because it’s a truck, I have a huge blind spot in the back when reversing and I worry mostly about a potential accident involving property, persons, or even my own children. It’s very unsafe. I want to note that I was in contact with Ford Customer Service but they said that my vehicle wasn’t covered under the recall and that there was nothing they can do for me.

The contact owns a 2019 Ford F-150. The contact stated that while reversing, the back over prevention camera malfunctioned and displayed a solid blue screen with the message "Camera Malfunction" displayed. During the failure, there was no image displayed, creating a visibility hazard for the driver. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted regarding the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 22V252000 (BACK OVER PREVENTION). The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 75,000.

Mileage: 75,000

The contact owns a 2019 Ford F-150. The contact stated that the infotainment-center touchscreen displayed a black screen while attempting to use the back over prevention camera. The failure progressed and the infotainment center became completely black, preventing the contact from being able to access any systems controlled through the infotainment center. The contact learned of NHTSA Campaign Number: 22V252000 (Back Over Prevention). The vehicle was taken to the dealer who confirmed that the failure was related to NHTSA Campaign Number: 22V252000 (Back Over Prevention); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.

Mileage: 85,000

My rear view camera freezes up when reversing, I think there is no one behind my truck because there is a still picture of the 1st image. It's hard enough backing up full size trucks without a camera, but it's even worse when the camera shows no one is behind me and at times there have been. I've asked the dealer where I bought the vehicle, but they always say "There's no recall on your year for this problem".

The contact owns a 2019 Ford F-150. The contact stated that while the vehicle was parked, the contact became aware that the rearview camera was inoperable. There was no warning light illuminated. The contact stated that the image displayed on the screen was very distorted. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 78,000.

Mileage: 78,000

The contact owns a 2019 Ford F-150. The contact stated while reversing the vehicle, the rearview camera displayed a blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 22V252000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 50,000.

Mileage: 50,000

Certain 2019 f-150 ford models are recalled for the SAME issue I am having but my model truck is not in the recal. For the same exact isssue

The contact owns a 2019 Ford F-150. The contact stated while in reverse, the rearview display screen occasionally displayed a blank black screen and failed to display the images as intended. There was no warning had illuminated. Additionally, the contact stated that while driving, the back over prevention screen displayed an image. The contact stated the manufacturer had performed a master reset for the display screen OTA, but the failure reoccurred. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

Mileage: 90,000

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, the rear-view camera unintendedly activated, causing the display to become inoperable. The contact also stated that the rear-view camera occasionally failed to work properly, increasing the risk of a crash. The contact stated that the crash prevention system alerted the contact of an imminent crash however, there were no vehicles nearby. The vehicle was not diagnosed or repaired by an independent mechanic or the local dealer. The contact related the failure with NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention); however, neither the VIN nor the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Rear back up camera does not work and says contact dealer. Goes from blue screen to camera is unavailable please contact dealership

The contact owns a 2019 Ford F-150. The contact stated that while the brake pedal was depressed, the rearview camera was distorted. The failure recurred several times; however, the failure was intermittent. The vehicle was taken to the dealer where it was diagnosed with a defective rearview camera. The vehicle was not repaired. The contact discovered NHTSA Campaign Number: 22V252000 (Back Over Prevention) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.

The contact owns a 2019 Ford F-150. The contact stated that while reversing, the rearview camera image was distorted. The contact stated that the rearview camera operated as needed upon opening and closing the tailgate; however, the failure had been recurring more increasingly, and the rearview camera image was distorted while reversing. The message "Back Up Camera Not Available" was displayed. The vehicle was taken to an independent mechanic, where the contact was informed that the failure was related to NHTSA Campaign Number: 22V252000 (Back Over Prevention); however, the VIN was not included. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

Mileage: 50,000

The contact owns a 2019 Ford F-150. The contact stated that while reversing, the rearview camera image was distorted. The contact stated that the rearview camera operated as needed upon opening and closing the tailgate; however, the failure had been recurring more increasingly, and the rearview camera image was distorted while reversing. The message "Back Up Camera Not Available" was displayed. The vehicle was taken to an independent mechanic, where the contact was informed that the failure was related to NHTSA Campaign Number: 22V252000 (Back Over Prevention); however, the VIN was not included. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

Mileage: 50,000

The rear view camera failed and showed "Camera is unavailable". It is available for inspection. There is no back over prevention. The vehicle has not taken to a dealer or inspected at this time. It is scheduled for repair or replacement on 1-24-24. There was no warning or messages prior to the failure. The problem first appeared on 1-16-24.

The vehicle information screen in the center of the dash has failed. Some of the functions such as hands free cell phone connectivity, navigation, and radio functionality fails requiring manual intervention while driving. This results in distracted driving to correct the issues. The design and expectations are hands free operation of those functions via voice commands, controls on the steering wheel, or automatic functionality. At times the screen goes completely black and distracting noises come from the radio. Upon review of various forums, this appears to be a known long term problem with this important component on several Ford models. This functionality is right in your face and when it doesn’t work, I and most other drivers are focused on the fix and distracting from driving.

The contact owns a 2019 Ford F-150. The contact stated that while reversing, the back-up camera image was very blurry and created a visibility hazard for the driver. The cause the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V252000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not yet contacted. The failure mileage was 35,000.

Mileage: 35,000

Back up camera inoperable, intermittently

The contact owns a 2019 Ford F-150. The contact stated when the vehicle was shifted into reverse, the back-up camera displayed static and an unavailable notification. The contact stated that the failure persisted. The contact related the failure to NHTSA Campaign Number: 20V575000 (Visibility). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.

Mileage: 105,000

The contact owns a 2019 Ford F-150. The contact stated that the navigation system had malfunctioned, requesting several prompts to be pressed to produce to the desired direction on the screen. The failure caused the radio, Bluetooth, and rearview camera to fail to operate as needed. The contact performed a master reset for all the parts to function properly; however, the failure recurred. The vehicle was taken to a dealer however, the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

Mileage: 60,000

The contact owns a 2019 Ford F-150. The contact stated while reserving, the rearview camera failed to display an image. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the back over prevention camera module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V252000 (Back Over Prevention) however, the VIN was not included. The manufacturer was notified of the failure but was unable to assist with the repair. The failure mileage was 36,000.

Mileage: 36,000

My Synch 3 system has been acting up since I installed Fords last update. It shows the back up camera when I drive forward. The screen will also go black forcing me to reset it. The reset doesn't work for more then a couple of days and doesn't completely ix the issues either. I cannot get it to pair my phone either and have not been able to use hands free while driving for 3 months now. I believe this is a safety issue that needs to be fixed by Ford as there are numerous complaints on line.

Rearview camera system malfunction. Randomly sync screen stays black. Randomly vehicle continues to show rear camera even though vehicle is driving forward. Problem started around April 2023 at 60,000 miles.

For the last four months, February 2023, through June, July 2023 the main computer screen will intermittently go black. This illuminates the N vehicle, NAV system, phone system, backup, cameras, Ford cameras, driver, seat, control. This vehicle was covered under a warranty. This vehicle was brought to the dealer and an error code could not be generated. The dealer states that this is the sink system. Video will be attached if this complaint form allows. Despite video the dealer will not replace the sink system. This is a danger to anyone over the age of 70 driving this vehicle or perhaps any age individual. In addition, the NAV system, directional control, Forward adaptive cruise control appears not working at the same time. This is a health and safety issue perhaps even a life endangering situation.

Touch screen Sync3 version 22251 resets every time the truck is turned off and back on. Sometimes the screen is completely blank and sometimes unresponsive to touch. Controls for climate, radio, phone, and all other touch screen options become unavailable. Ford is aware and hasn’t made any updates in over 8 months.

This complaint with the NHTSA is to bring to your attention malfunctioning Sync 3 systems caused by an Over the Air (OTA) update Ford has pushed out to vehicles without permission from owners that has caused the Sync Systems to malfunction. Backup camera screen view while driving in a forward direction and reocurring pop-up screens which require driver interaction are two primary concerns. Loss of handsfree phone and navigation functionality are secondary concerns. I believe an investigation by the NHTSA is justified. Ford issued the software update that broke my Sync 3 system. Ford has stated that no software update is currently available to fix it. Replacing the APIM will fix the Sync 3 system. Vehicles under warranty are eligible for a no-charge APIM replacement. Vehicles out of warranty, like mine, are subject to +$1000 Ford repair charge. I believe Ford is responsible to repair all Sync 3 systems that they broke. These repairs should be made regardless of warranty. This likely warrants a recall by Ford as soon as possible. Here is a link where the F-150 Community has been discussing this issue since April 2023: https://www.f150forum.com/f118/sync-3-memory-issue-538739/index34/ I have logged the issue with Ford directly as well. They are not offering to help me resolve the issue because I am out of warranty.

Tsb 22-2254, causing people's voice command and rear camera issues. There are many issues with Sync 3 on this matter. It should be a recall. They did it for the other models. 2019 f159

My truck backup camera is not working. It goes black or distorted to where you can’t see anything behind you. It identical to a recall on other 2019 Ford F150s. But my truck is not on that recall. If the problem is the exact same, shouldn’t it be fixed through the recall as well?

After purchasing my truck, it was discovered that the back up camera doesn't work. It will work on occasion when the truck is put in reverse. The safety for myself or others is that I cannot see behind me when backing up. I have not taken the vehicle in for an inspection since I have been told that this is an issue for other Ford F150's in the same year. When backing up my screen says camera not available.

The contact owns a 2019 Ford F-150. The contact stated that the backup camera failed to display the view in the rear of the vehicle intermittently. The contact took the vehicle to the dealer who confirmed the vehicle was not included in NHTSA Campaign Number: 22V252000 (Back Over Prevention) and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2019 Ford F-150. The contact stated that the rearview camera image was intermittently distorted while reversing. There was no warning light illuminated. The contact stated that the failure had been reoccurring increasingly and the rearview camera image had been distorted for three consecutive days. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera image needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V252000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 19,900.

Mileage: 19,900

The contact owns a 2019 Ford F-150. The contact stated that the reverse camera displayed a hazy and obscured view while the vehicle is in reverse. The vehicle was taken to a dealer where it was diagnosed and determined that the camera needed to be replaced; however, the vehicle was not repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 22V252000 (Back Over Prevention) however, the VIN was not included. The contact was informed that recalls were VIN specific. The manufacturer was notified and advised the contact to have the vehicle inspected at a dealer. The failure mileage was approximately 34,000.

Mileage: 34,000

I purchased my 2019 Ford F-150 used in October of 2022 directly from a Ford dealer. The reverse view on the infotainment screen was foggy at the time of purchase due to moisture in the rear view camera. My local Ford dealer told me that the specific rear view camera in my truck was part of a massive recall, but they would not replace the camera because my VIN was not included on the recall list. I am confused as to how a part can be found defective and a recall issued to replace the part, but a vehicle made with the defective part is left off of the recall order. In any case, I purchased a new backup camera directly from Ford. The original camera has been superseded by a new part number. Hopefully, the new camera will not have the moisture issue. I have the old backup camera and it is available for review.

Backup camera faulty shows blurry screen when putting truck in reverse also sometimes shows no picture and just different colors on screen. 2019 F150, 20k miles.

The contact owns a 2019 Ford F-150. The contact stated that his client's back-up camera was display a cloudy and blurred image while in use. The contact called the dealer and confirmed that the vehicle was not included in NHTSA Campaign Number: 22V252000 (Back Over Prevention) and referred him to the manufacturer for assistance. The manufacturer was notified of the failure and provided the same information as the dealer. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 29,870.

Mileage: 29,870

The contact owns a 2019 Ford F-150. The contact stated while reversing, the back-up camera image appeared distorted and was on other occasions blank. While reversing, the message "Camera not Available" was displayed and the camera image was inoperable, causing the vehicle to make contact with a trailer. The cause of the failure was not yet determined. The local dealer was notified and informed the contact that the VIN was not included in NHTSA Campaign Number: 22V252000 (Back Over Prevention). The manufacturer was not contacted. The failure mileage was 61,000.

Mileage: 61,000

The contact owns a 2019 Ford F-150. The contact stated while reversing, the back-up camera image appeared distorted and was on other occasions blank. While reversing, the message "Camera not Available" was displayed and the camera image was inoperable, causing the vehicle to make contact with a trailer. The cause of the failure was not yet determined. The local dealer was notified and informed the contact that the VIN was not included in NHTSA Campaign Number: 22V252000 (Back Over Prevention). The manufacturer was not contacted. The failure mileage was 61,000.

Mileage: 61,000

The contact owns a 2019 Ford F-150. The contact stated that on several occasions while the vehicle was shifted into reverse(R), the Back Over Prevention camera failed to operate. The contact stated that the screen display either a distorted or a blank image. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was 82,300.

Mileage: 82,300

The contact owns a 2019 Ford F-150. The contact stated while in reverse or driving approximately 3 MPH, the rearview camera failed to show an image. The contact stated no warning light was illuminated. The contact stated that the failure had become constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the back over prevention system needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V252000 (Back Over Prevention). The manufacturer had been informed of the failure. The failure mileage was approximately 122,000.

Mileage: 122,000

Backup camera stopped functioning properly. This vehicle has not been recalled although a lot of other from the same model year have for this issue, I believe it is more widespread than ford is claiming.

rear View Camera malfunction. Sometimes it is a blank screen, sometimes it has wavy lines while other times it works fine. Can't see to back up. Almost hit another vehicle. No warnings or lights.

Due to a poor electrical connection, the rearview camera intermittently displays a distorted image. As such, the vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 111 "Rear Visibility".

FORD RECALLS 600,000-PLUS VEHICLES TO FIX BACKUP CAMERAS INCLUDED THE 2020 F-150 BUT NOT THE 2019 F-150. MY VEHICLE IS EXPERIENCING THE SAME ISSUES. IN FACT THE CAMERAS HAVE BEEN REPLACED BY THE DEALER 7 TIMES AND THEY ARE STILL NOT WORKING. I FEEL THIS SHOULD BE COVERED UNDER THE SAME RECALL AS THE 2020S