2019 FORD F-150 Engine And Engine Cooling Problems

The contact owns a 2019 Ford F-150. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that the vehicle was consuming 2-3 quarts of oil every 5,000 miles driven. The dealer was contacted and informed the contact that there would be a charge for an oil consumption test. The contact declined to pay a fee for the oil consumption test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

Mileage: 10,000

The contact owns a 2019 Ford F-150. The contact stated that the vehicle lost motive power while depressing the accelerator pedal, and hesitated while accelerating after a complete stop. The contact stated that occasionally the check engine warning light illuminated, and the dipstick was checked, and the engine oil was low. The vehicle was taken to a dealer, and an oil and oil filter change was performed as part of an oil consumption test. On the next visit for an oil change, the dealer discovered that the engine was consuming a quart of engine oil between oil changes. The contact inspected the vehicle and discovered that the engine was consuming three quarts of engine oil between oil changes. The vehicle was taken back to the dealer ,where a diagnostic was performed, and the contact was informed that the engine needed to be replaced. The manufacturer was notified of the engine failure and the manufacturer spoke with the dealer about the repair. The contact was later informed that the manufacturer would not assist with the cost of replacing the engine. The manufacturer referred the contact to the NHTSA Hotline to report the failure. Recently, while driving 15 MPH and towing a trailer, the electric power steering assist failed and the messages "Steering Assist Fault", Traction Control" and "ABS Fault" were displayed. The contact used excessive force to steer the vehicle back to the residence. The vehicle was taken back to the dealer and was diagnosed with a defective rack and pinion. The vehicle was not repaired. The failure mileage was approximately 55,000.

Mileage: 55,000

The contact owns a 2019 Ford F-150. The contact stated that while operating the vehicle, the check engine warning light illuminated, and an egg-like odor was present during start-up. The vehicle was taken to the local dealer, who diagnosed that the catalytic converter was faulty. The catalytic converter was reprogrammed, but the failure reoccurred. The catalytic converter was reprogrammed a second time and then eventually replaced. Later, the check engine light illuminated, and the contact was informed that the second catalytic converter was faulty. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 57,346.

Mileage: 57,346

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the engine. The ticking sound was intermittent. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with excessive oil consumption, which was possibly caused by the intake manifold vacuum during some deceleration fuel shut off (DFSO). The contact was informed that the engine needed to be replaced. The contact stated that three to four quarts of oil needed to be added between oil changes. The vehicle was not repaired due to the cost. Upon further investigation, the contact related the failure to TSB: 19-2338. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 122,944.

Mileage: 122,944

The contact owns a 2019 Ford F-150. The contact stated while driving 30 MPH, the vehicle started to jerk and stalled while in fifth gear and depressing the accelerator pedal. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, weeks after the repair, the clutch was replaced. The contact was informed that a sensor in the transmission was replaced; however, a week later the vehicle was taken back to the dealer and the contact was informed that the catalytic convertor needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 137,000.

Mileage: 137,000

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 94,584.

Mileage: 94,584

The contact owns a 2019 Ford F-150. The contact stated that during cold starts, there was an abnormal clanking sound coming from the engine compartment. The contact stated that the sound was heard for several seconds before self-correcting. The contact determined that the failure was caused by faulty cam phasers. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 49,860.

Mileage: 49,860

The contact's son owns a 2019 Ford F-150. The contact stated that upon start the vehicle, there was an abnormal rattling sound coming from the front-end of the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with faulty cam phasers. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. Upon investigation, the contact discovered Customer Satisfaction Program: 21N03; which was linked to the failure. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 58,000.

Mileage: 58,000

The contact owns a 2019 Ford F-150. The contact stated that there was an abnormal sound coming from the cam phasers. While driving at an undisclosed speed, the engine was overheating. The contact stated that the failure was related to Customer Satisfaction Programs: 21B10 and 21N03. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was taken to an independent mechanic who determined that the failure was due to the cam phaser. The manufacturer was contacted, and the contact was offered assistance with the repairs. The failure mileage was approximately 52,000.

Mileage: 52,000

The contact owns a 2019 Ford F-150. The contact stated while the vehicle was parked and occupied, the contact heard an abnormal rattling sound coming from the engine while attempting to start the vehicle. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the cam phasers need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to NHTSA Hotline to report the failure. The approximate failure mileage was 111,050.

Mileage: 111,050

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, there was an abnormal sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,261.

Mileage: 126,261

The contact owns a 2019 Ford F-150. While the contact's son was driving approximately 65 MPH, the check engine warning light illuminated. The contact stated that the vehicle was driven to the local dealer to be diagnosed. The dealer diagnosed the vehicle and determined that the cam phasers and the engine timing system needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to a Technical Service Bulletin for the replacement of the cam phasers. The contact informed the manufacturer of the failure and of the TSB and was informed by the manufacturer that the vehicle was not covered under the TSB. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 103,000.

Mileage: 103,000

The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the front-end of the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 21N03, as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

Mileage: 40,000

The contact owns a 2019 Ford F-150. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the message "Low Oil" was displayed, and the vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the engine was damaged due to low oil; however, the extent of the damage was not yet determined. The contact was informed that the vehicle was manufactured with the incorrect size oil dip stick. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 108,000.

Mileage: 108,000

The contact owns a 2019 Ford F-150. The contact stated while attempting to start the vehicle, there was an abnormal knocking sound coming from underneath the hood. In addition, the contact stated that while driving at various speed, the failure recurred. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to an unknown NHTSA Campaign; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.

Mileage: 89,000

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal amount of white smoke coming from the exhaust, and the radiator fan had become excessively loud. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

Mileage: 130,000

The contact owns a 2019 Ford F-150. The contact stated while driving 15 MPH and attempting to complete a turn, the vehicle briefly lost motive power but continued running. The contact stated that shortly afterwards, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that a software update was required. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer also diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 35,000.

Mileage: 35,000

The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the vehicle reached normal driving temperature, the rattling sound ceased; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 74,000.

Mileage: 74,000

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, the engine made a rattling sound. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the vehicle was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 61,000.

Mileage: 61,000

The contact owns a 2019 Ford F-150. The contact stated while driving 70-75 MPH and pulling a camper, the vehicle started sputtering and lost motive power. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the head gasket had allowed a leak onto the alternator, causing the alternator to fail. The mechanic replaced the alternator. The vehicle was then taken to the dealer, where the head gasket was replaced. Additionally, the contact stated while the dealer was performing an oil change, the dealer informed the contact that the timing chain cover and the rear main seals were leaking. The dealer determined that the timing cover seals, the rear main seals, and other unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact owns a 2019 Ford F-150. The contact stated upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. The contact stated that the engine was idling roughly. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 108,000.

Mileage: 108,000

The contact owns a 2019 Ford F-150. The contact stated that while driving approximately 65 - 70 MPH, the transmission unexpectedly shifted into reverse. There was white smoke coming from underneath the hood of the vehicle near the engine compartment. The contact depressed the brake pedal to assist with the vehicle slowing down to be able to pull over to the side of the road where the vehicle came to a stop. The vehicle lost power and failed to restart. The contact poured water onto the engine to assist with dissipating the smoke and cooling the engine. The vehicle was towed to the residence. The vehicle was taken to the dealer, who diagnosed the vehicle; however, the contact was unsure of the diagnostic results. The contact was informed that additional diagnostic tests were needed. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 125,000.

Mileage: 125,000

The contact owns a 2019 Ford F-150. The contact had received notification of an undisclosed recall. The vehicle was taken to a dealer where the recall was repaired, and a software update was performed. The contact stated that on the same day, while driving approximately 20 MPH, the check engine warning light illuminated. The vehicle was taken back to the same dealer, and DTC: P0430 was retrieved. The mechanic also advised the contact that a catalytic converter cleaner should be added. The vehicle was not repaired. The failure reoccurred approximately one week later. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2019 Ford F-150. The contact stated that while driving at approximately 35 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the check engine and low oil pressure warning lights were illuminated. The contact stated that the vehicle lost motive power and stalled. The contact was unable to restart the vehicle and the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The contact stated that recently the cam phasers on the vehicle were replaced. The contact stated that the cam phasers had been replaced twice. The vehicle was being repaired. The manufacturer was informed of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 85,000.

Mileage: 85,000

The contact owns a 2019 Ford F-150. The contact stated while cold starting the vehicle, there was an abnormal rattling sound coming from the vehicle. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 64,000.

Mileage: 64,000

The contact's son-in-law owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from the engine. The contact stated that there was an abnormal exhaust odor entering the cab. There was no warning light illuminated. The contact inspected the vehicle and became aware that the exhaust manifold bolts were fractured. The vehicle was taken to the local dealer, where it was determined that the manifold and bolts needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was contacted, and a claim was filed with the manufacturer. The contact was referred to the NHTSA Hotline. The vehicle remained at the residence and had not been driven since. The failure mileage was approximately 116,000.

Mileage: 116,000

The contact owns a 2019 Ford F-150. The contact stated that during start-up there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the local mechanic who diagnosed that the cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was not contacted. The manufacturer was contacted and informed that the vehicle was not included in an Extended Warranty Coverage related to the failure. The failure mileage was 55,000.

Mileage: 55,000

The contact owns a 2019 Ford F-150. The contact stated that the vehicle was making an abnormal rattling sound on cold starts. The vehicle was taken to an independent mechanic, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The mechanic related the failure to Customer Satisfaction Number: 21N03. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and a case opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

Mileage: 70,000

The contact owns a 2019 Ford F-150. The contact stated while driving at undisclosed speeds, the engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the left and right catalytic converter and sensors needed to be replaced. The right sensor and left catalytic converter were replaced, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 75,000.

Mileage: 75,000

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormal fluttering sound and the vehicle hesitated to start. There was no warning light illuminated. Additionally, while driving, the vehicle inadvertently lunged forward. The vehicle was taken to an independent mechanic, who replaced the spark plugs and starter; however, the failure persisted. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 61,000.

Mileage: 61,000

The contact owns a 2019 Ford F-150. The contact stated while cold starting the vehicle, the vehicle was vibrating and was idling rough. The contact stated that there was an abnormal ticking sound coming from the engine compartment. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Customer Satisfaction Program: 21N03 GTDI Engine Cam Phaser Replacement (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was 148,362.

Mileage: 148,362

The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, the contact heard an abnormal rattling sound coming from the engine compartment. The contact stated that after the engine warmed up the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers. The contact was advised to take the vehicle to the dealer for repair. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnostic result. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

Mileage: 100,000

The contact owns a 2019 Ford F-150. The contact stated that upon cold starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The local dealer was notified of the failure and the contact was informed that the defect was related to the cam phasers and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 92,000.

Mileage: 92,000

The contact owns a 2019 Ford F-150. The contact stated that upon cold starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. Upon investigation, the contact discovered that the failure was likely related to the cam phasers. The dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,300.

Mileage: 55,300

The contact owns a 2019 Ford F-150. The contact stated that upon a cold start of the vehicle, an abnormal rattling sound would emit from the engine without warning. Upon investigation, the contact discovered that the failure was likely related to the cam phasers. The contact notified the dealer of the failure, and an appointment was scheduled for a diagnostic test to be performed. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.

Mileage: 74,000

See attached document for complaint.

See attached document for complaint

The contact owns a 2019 Ford F-150. The contact stated that while the vehicle was started, there was an abnormal sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact believed that the failure was associated with Manufacturer Recall Campaign Number: 21N03. The manufacturer was notified of the failure. The failure mileage was approximately 83,000.

Mileage: 83,000

The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the vehicle engine had warmed up the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 75,000.

Mileage: 75,000

The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that there was an abnormal sound coming from underneath the vehicle after the vehicle was started. There was no warning light illuminated. The vehicle was taken to a local Midas, and the contact was informed that that the cam phaser needed to be replaced. The vehicle was taken to a local dealer where it was diagnosed that the cam phaser had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

Mileage: 75,000

The contact owns a 2019 Ford F-150. The contact stated while the vehicle was parked, the vehicle was started, and the contact heard an abnormal sound coming from the engine. There was no warning light illuminated. The vehicle was drivable; however, the vehicle was not taken to a dealer to be diagnosed. The dealer was contacted, and the contact declined to pay for a diagnostic test to be performed. The contact related the failure to an unknown Manufacturer recall related to cam phaser failures. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.

Mileage: 40,000

The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle vibrated while accelerating and while parking. Additionally, the transmission experienced rough shifting into gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the cam phaser and CDF drum needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 121,500.

Mileage: 121,500

The contact owns a 2019 Ford F-150. The contact stated while driving approximately 50 MPH, the vehicle experienced a loss of motive power. The service engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was repaired, out of pocket. The manufacturer was made aware of the failure. The failure mileage was approximately 62,618.

Mileage: 62,618

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. In addition, the vehicle was violently shaking. The contact stopped the vehicle, and the vehicle was towed to the dealer where it was diagnosed with timing failure and cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,000.

Mileage: 68,000

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormal rattling sound. The vehicle was taken to the dealer, where it was diagnosed and determined that the variable camshaft timing (VCT), the timing chain, and tensioners had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 103,500.

Mileage: 103,500

The contact owns a 2019 Ford F-150. The contact stated while driving 35 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where DTC code: P0420-00 was retrieved. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 78,507.

Mileage: 78,507

The contact owns a 2019 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormally loud scratchy sound coming from the vehicle. There was no warning light illuminated. The contact researched and determined that the failure could be linked to the cam phasers. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.

Mileage: 126,000

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, he briefly heard an abnormal rattling sound coming from the engine compartment. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000.

Mileage: 60,000

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, there was an abnormally loud clanking sound coming from the engine compartment. There was no warning light illuminated. The contact restarted the vehicle, but the loud clanking noise persisted. The dealer was contacted and diagnosed the vehicle as a failure with the cam phasers. The contact was informed that the cam phasers needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for further assistance. The failure mileage was approximately 96,000.

Mileage: 96,000

The contact owns a 2019 Ford F-150. The contact initially stated that upon checking the oil level, the oil level was a quart lower. The contact then stated that while driving up a hill at a moderate rate of speed, an abnormal knocking sound began to emit from the vehicle as the vehicle started to lose power. The vehicle was taken to the dealer where the mechanic reprogrammed the Powertrain Control Module (PCM) software and changed the oil. The contact was then instructed to bring the vehicle back every 1,000 miles to monitor the oil consumption. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 23,504.

Mileage: 23,504

The contact owns a 2019 Ford F-150. The contact stated while driving 40 MPH, the contact heard an abnormal rattling sound coming from the engine compartment, after which the vehicle lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers, resulting in damage to the engine and requiring the engine to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 139,000.

Mileage: 139,000

The contact owns a 2019 Ford F-150. The contact stated while driving 35 MPH, the check engine warning light illuminated, prompting the contact to pull over to the shoulder of the roadway. The contact became aware that the vehicle was idling rough. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03(Cam phaser replacement), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 105,000.

Mileage: 105,000

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, there was a rattling and knocking sound coming from the vehicle. The contact stated that engine cam phaser started but was not fired up and the contact was able to drive the vehicle. No warning light was illuminated. The vehicle was not diagnosed. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.

Mileage: 65,000

The contact owns a 2019 Ford F-150. The contact stated while driving approximately 65 MPH, the check engine warning light was illuminated. The contact stated that there was an abnormal rattling sound while depressing the accelerator pedal. The vehicle was driven to the dealer however, the failure was not duplicated. The contact stated that there was an abnormal sound that was intermittent but became a constant failure. The contact drove the vehicle back to the same dealer who determined that the engine needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that the engine was on a national backorder. The manufacturer was informed of the failure. The failure mileage was 85,451.

Mileage: 85,451

The contact owns a 2019 Ford F-150. The contact stated that on multiple occasions after the vehicle was started, he heard a rattling sound at the hood of the vehicle. The contact then stated that at times after attempting to start the vehicle, he had to wait for several minutes before the engine would turn over. No warning light was illuminated. The contact stated that he notified a tow truck company to remove the vehicle off the road. The contact was then able to restart the vehicle. The vehicle was taken to the dealer where it diagnosed that the cam phaser failed and needed to be updated and replaced. The vehicle as not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the NHTSA Hotline. The failure mileage was approximately 75,567.

Mileage: 75,567

The contact owned a 2019 Ford F-150. The contact stated that while driving at approximately 70 MPH, the check engine warning light illuminated. The vehicle was vibrating. The contact did not notice any leaks. The vehicle was taken to the local dealer, where it was diagnosed that the engine and turbo charger needed to be replaced. The mechanic informed the contact that cylinder #5 valve was missing. The contact was informed that the vehicle had experienced a catastrophic engine failure, and that the intake valve was incinerated. The vehicle was not repaired. The dealer informed the contact to Trade-In the vehicle. The manufacturer was contacted and filed a claim, but no assistance was provided. The failure mileage was approximately 71,105.

Mileage: 71,105

The contact owns a 2019 Ford F-150. The contact stated that there was knocking sound coming from the front end of the vehicle at start-up. There were no warning lights illuminated. The contact took the vehicle to the dealer and was informed that the cam phasers had failed, and that the failure was related to a Customer Satisfaction Program included in NHTSA ID Number: 10204046 (Engine and Engine Cooling) however, the vehicle was not included. The vehicle had not been repaired. The manufacturer was made aware of the issue and confirmed that the vehicle was not included. The approximate failure mileage was 70,000.

Mileage: 70,000

The contact owns a 2019 Ford F-150. The contact stated while exiting a car wash and parking the vehicle, he noticed a puddle of water on the front passenger’s side floorboard. The contact took the vehicle to the local dealer, where it was diagnosed with needing the overload pipe to be replaced with a longer part. The vehicle was repaired but experienced the failure a month later. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the overload pipe to be replaced a second time. The vehicle was repaired. The contact stated in January 2023 while driving at an unknown speed, the check engine warning light was illuminated. The contact also stated he began to hear an abnormal sound. The contact took the vehicle to the local dealer, where it was diagnosed with needing the driver’s side catalytic convertor to be replaced. The vehicle was repaired but continued to experience the failure, three months later. The contact took the vehicle to the back local dealer, where it was diagnosed with needing the passenger’s side catalytic convertor to be replaced. The vehicle was repaired. The contact stated on June 10, 2023, he noticed an oil leak in the rear passenger’s side tire. The contact took the vehicle to another local dealer: AutoNation Ford Arlington [XXX] : [XXX] ) where it was diagnosed with needing the rear passenger’s side axle to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 30,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 30,000

The contact owns a 2019 Ford F-150. The contact stated that at startup, she heard a rattling sound at the hood of the vehicle. The contact then stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was able to be restarted. The contact was unsure of any warning lights. The vehicle was taken to the dealer where it was diagnosed that the PCM needed reprogramming with the 21B10 update. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle started to shudder, and the vehicle stalled, without warning. The vehicle was taken to a different dealer where it was diagnosed that the Cam phaser, bolts, seal, engine valves, engine gasket, and crank shaft oil needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was informed that the warranty had expired and advised to contact the NHTSA Hotline. The failure mileage was approximately 107,328.

Mileage: 107,328

The contact owns a 2019 Ford F-150. The contact stated that at startup, she heard a rattling sound at the hood of the vehicle. The contact then stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was able to be restarted. The contact was unsure of any warning lights. The vehicle was taken to the dealer where it was diagnosed that the PCM needed reprogramming with the 21B10 update. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle started to shudder, and the vehicle stalled, without warning. The vehicle was taken to a different dealer where it was diagnosed that the Cam phaser, bolts, seal, engine valves, engine gasket, and crank shaft oil needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was informed that the warranty had expired and advised to contact the NHTSA Hotline. The failure mileage was approximately 107,328.

Mileage: 107,328

The contact owns a 2019 Ford F-150. The contact stated there was a loud clicking noise detected while driving. Additionally, the vehicle was slow to start. The contact stated that the PCM warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 91,000.

Mileage: 91,000

I am writing to notify Ford Motor Company, hereinafter referred to as “Ford” of the 2019 Ford F-150, King Ranch edition, VIN Number [XXX] (the “Vehicle’) recurring engine failure, hereinafter referred to as “Manufacturer Defect”. The Manufacturer Defect has continuously put my family in LIFE-THEATENING SITUATIONS. I purchased the Vehicle from Texas Ford Sales Ltd., Dealer Number P11422 on April 13, 2019. The Vehicle was taken to AutoNation Ford of Fort Worth, hereinafter referred to as “AutoNation” to seek warranty repairs for the Manufacturer Defect. The Vehicle has been in AutoNation and Ford’s care, custody, and control for more than 50 days relating directly to the Manufacturer Defect. This Manufacturer Defect is not isolated to this Vehicle. This Manufacturer Defect has been known by the Ford Leadership Team. Evidenced by the Technical Service Bulletin 19-2232, dated 7/23/2019. Titled (3.5L Ecoboost – Excessive Oil Consumption With or Without DTC P0365/PO369 – Built On Or Before 1-April-2019). Ford has concealed the Manufacturing Defect in an attempt to limit the scope of the Ford Motor Company New Vehicle Limited Warranty responsibilities as it pertains to the oil consumption defect. Ford has violated the Magnuson-Moss Warranty Act and Texas consumer protection statutes. Ford has acted with negligence, willful misconduct, bad faith, and/or breach of express warranties. This Manufacturing Defect substantially impairs the use and market value of the Vehicle. The Manufacturing Defect continues to create a SERIOUS SAFETY HAZARD for my three babies, my wife, myself, and the public. Therefore, if Ford and/or AutoNation are unable to correct this Manufacturing Defect, I expect Ford to replace or repurchase the Vehicle. If this matter is not satisfactorily resolved by 6/25/2021 and I have been indemnified for any and all losses, damages, costs, fees, expenses and/or liabilities arising out of, involving, and/or in dealing with, t PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTI