2020 FORD F-150 Unknown Or Other Problems

75 complaints about Unknown Or Other

75
Complaints
3
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (75)

Nov 28, 2025

While driving at normal speed, the vehicle suddenly began producing heavy white smoke from the exhaust, the engine started to idle roughly, and a check-engine light came on. There was no oil-pressure warning, no low-oil message, and no “stop safely” alert of any kind. The only warning was emissions-related. After seeing the smoke, the vehicle was parked and later driven only to a dealer for inspection. A dealer inspected the vehicle and confirmed that an internal seal in one of the turbochargers failed, causing the engine to pump all of its oil directly into the exhaust system. This resulted in complete oil loss and catastrophic engine damage due to oil starvation. The dealer confirmed the failure and determined that the issue originated from the turbocharger assembly and not from misuse or neglect. The failure occurred suddenly and without any oil-pressure warning to alert the driver. The safety concern is that a turbocharger failure caused total loss of engine oil without triggering any oil-pressure warning or driver alert, creating a risk of sudden engine failure, loss of power, or engine seizure while driving. The lack of oil-pressure warning before or during the event was confirmed by the dealer’s inspection.

Nov 24, 2025

Ford doesn’t want the fix the problem because my vin number is not on the list. Yet, there have been recalls for 2020 Ford F-150s related to the emissions system, including a recall for the 2.7L EcoBoost engine's catalytic converters, which requires a Powertrain Control Module (PCM) reprogramming, and another related to a loose battery cable that could cause stalling, fire, and other malfunctions. Catalytic converter recall (24E12) Who is affected: 2018–2020 F-150 models with the 2.7L EcoBoost engine. : The recall addresses inaccuracies in the catalytic converters' effectiveness. The primary fix is reprogramming the PCM to more accurately detect issues, which might trigger a check engine light if the converter is faulty.

Oct 17, 2025

My camera went bad at 69000 mi, it does exactly as those recalled but I don't get a recall notice!! Camera needed as safety tool for me, as I am 81 years old, why do they go all around this year and model!! It does exactly as those recalled!! Spoke to ford several times but no results!! Help!!06

Oct 15, 2025

Truck was traveling at 30 mph and slowing down for stop sign and shifted from 4 th gear to 3rd gear so hard the trucks engine turned off and had to come to a stop and shift into park to turn truck off and back on again. Truck was traveling at 30 mph and slowing down for stop sign

Oct 2, 2025

Failed CDF drum and collapsed shift solenoid retainers. Causing erratic shifting, hard shifting, gear skipping, bouncing back and forth between gears, delayed gear engagement, and shuttering when shifting.

Sep 3, 2025

The transmission in my 2020 Ford F-150 (10-speed automatic) has exhibited ongoing and dangerous shifting issues. While driving at normal speeds, the transmission frequently shifts hard between gears, surges, or delays engagement, especially between 2nd and 4th gear. On multiple occasions, the vehicle has jerked violently when slowing to a stop or accelerating from a red light. There have also been sudden RPM spikes and power loss without warning. The issue began around July 2025 [125,000 miles] and has continued. The safety of myself and others has been at risk due to the vehicle lunging forward at unpredictable times. This behavior has made it unsafe to merge into traffic or stop smoothly. No warning lamps have appeared, but the problem is reproducible. I believe this may be related to ongoing class actions regarding Ford’s 10R80 transmission. The issue has not been fully addressed by Ford, despite similar complaints from other owners.

Aug 20, 2025

The power running boards are malfunctioning continuously, I have fallen out of the driver side twice and now have injury to my right shoulder trying to stop myself using the arm rest. They will either not come out or will retract while trying to step up or will not come out at all, making it extremely difficult to get into the truck without them deployed. Also, will start to deploy and stop mid-way. I will attach a photo taken today.

Aug 9, 2025

The rear camera has stopped working all of a sudden. A blue screen comes up and says contact dealer when vehicle is in reverse. There is a ford recall for this issue but my vehicle vin is not included and sounds like it has this issue they are recalling for.

Jul 25, 2025

Rear view camera is all blury

Jul 23, 2025

Catalytic converter has failed prior to 80,000 miles. Ford has done updates, via wifi, to the system, but it has not helped. Parts are now on back order due to the demand for replacing bank 2 (driver side) converters.

Jul 22, 2025 Crash

Somehow my daughter engaged park assist. She put her foot on brake and with it still on the break truck began reversing and do not stop till we ran over a mailbox. We even tried to turn wheel.

Jul 10, 2025

There is a flaw in the design of the 2020 F150 and specifically the 5.0L V8 Engine. I have kept up to date on all maintenance, no visible oil spils and engine is consuming/burning significant amounts of oil. I've been told by numerous dealerships/mechanics that there is nothing that they can do and to try and join all of the class action lawsuits. I spent 50k on a vehicle that isn't even making it thru the life of the loan..... WHY DO I HAVE TO DO A CLASS ACTION. THIS SHOULD BE CONSUMER PROTECTION.

Jun 22, 2025

Exhaust manifold leak due to factory turbo mounting and bolts issue. Due to improper amount of bolts in rear of exhaust manifold where ford designed the turbochargers to mount to there is warping of the exhaust manifold and the mounting bolts break off due to heating and cooling with the turbochargers weight. Very common issue with the f150, causing exhaust leaks and possible carbon monoxide to leak into cabin. This is a dangerous design flaw that owners should not have to pay out of pocket to repair due to fords poor engine design flaw. Ford should have to recall the engine manifolds

Apr 18, 2025

Door lock stopped work.

Apr 3, 2025

While driving the vehicle going approximately 35 mph in heavy traffic the vehicle shifted to neutral without driver input as evident by +8000 rpms (bottomed out) and swift deceleration. No warning lights or indicators. No response when driver input to acceleration pedal. Vehicle would not shift into gear. After breaking to approx 15 mph Vehicle shifted VERY roughly w/no accelerator response and return to normal rpms. After waiting in neutral on the side for a minute accelerator response returned. hard and delayed shifting remained. Vehicle is currently being serviced by a ford dealer in Florida who relays no warning or trouble codes found - but recommended a transmission rebuild reference black fluid w/o leaks. Fluid was initially a quart and a half low. Transmission has an extended warranty and is getting replaced. 10r80 10 spd transmission with the EXACT same issue for the recent recall of a different year/ transmission model # by ford. Coincidence- I think not.

Mar 19, 2025

Backup Camera is Distorted Blank image displays error message

Mar 17, 2025

The listed vehicle uses approximately 1 quart of oil every 500 miles, which is a grossly large consumption of oil. This same issue occurred with two other vehicles in our fleet with a similar make and model. One vehicle corrected itself over time. The other uses approximately 3 quarts of oil every 5000 miles. This issue has been confirmed and unable to be fixed by our city's vehicle shop since we obtained the vehicle in January of 2020. Over consumption of oil could cause the oil to run dry while in use, possibly causing the engine to overheat, permanent engine damage, engine seizure, etc.

Feb 3, 2025

The rearview camera is and impossible to see when the sun hits it or after dark During the day it is blurry half way up. Been cleaned over and over and makes no difference. Dealer says this is the way it is. I have and own several fords with no issues like this.

Jan 28, 2025

The described vehicle uses approximately 3 quarts of oil every 5000 miles, which is an over consumption of oil. This same issue occurred in another vehicle that we own which has the same year, make and model, but the issue appears to have fixed itself over time in the other vehicle. This issue is still a problem with this vehicle. This issue has been confirmed and unable to be fixed by our city's vehicle shop since we obtained the vehicle in February of 2020. This over consumption issue has been present since the vehicle's purchase. Over consumption of oil could cause oil to run dry while in use, possibly causing the engine to overheat, permanent engine damage, engine seizure, etc.

Jan 27, 2025

While driving on the highway the truck shut off. A message appeared (Auto StartStop Shift to P, Then Restart Engine) This is an ongoing issue. It has happened three times already while driving. After the error message appears I stop, the turn the truck back on and it works perfectly. The issue is that the truck turns of while going at any speed. I have already replaced the battery.

Dec 30, 2024

The under carriage splash gaurd keeps tearing off and hangs down. This is a widely known issue and presents a fire hazard and road hazard.

Dec 23, 2024

The locking mechanism inside the driver’s side door was not always working…it would sometimes lock and Not Unlock and other times just Not Lock. We could sometimes hear the mechanism trying to work, but not. Seemed to happen more on cold weather days. My husband has had to “crawl out” of the passenger side door when he could not get the lock to unlock, nor able to pull it up. He’s a big man. This is certainly a safety issue. We took our truck to Stokes Hodges Ford in Aiken, on 1850 Jefferson Davis Hwy, Graniteville, SC 29829, to be diagnosed and then repaired by them. They told us they were able to duplicate the problem and to my knowledge, they replaced it with a new part. Not sure what they did with the defective part after they removed it. There were No warning lights to indicate there was a problem with the lock. We have all the receipts from Ford.

Dec 11, 2024

I have brought our Truck and our Car to the dealer several times and had other service that I paid for completed and they refuse to perform Recall 20C19 I have attempted to contact Ford and they have refused to respond to my concern.

Oct 11, 2024

I have a problem with the door sensor, when temperature drops below 60 the system shows the door is open and doesn't let me lock any door even after driving, keeping the lights inside and outside the vehicle to stay on, this lead in few times to the alarm goes off during the night, the problem is that I have 2 kids they always use their seat belts but my little one sometimes put the hand on the door handle so to prevent any accidents I have to use to lock mechanism so the door can only be open from outside, but this is frustrating because I have to disconnect the battery in order to preserve power , seems this is not an isolated incident many people have the same issue.

Sep 21, 2024

I took my truck, a 2020 Ford F150 (manufactured 11/19) to the Ford dealership to fix my AC (apparently a failed compressor) and to look at what could be causing a loud screeching noise from underneath the vehicle which began randomly happening a few months back. The truck had also started to lag when changing gears accompanied by a loud clunking sound. This was especially a concern when merging into traffic since the speed wasn't picking up normally. The dealership said I need a new transmission $8000 and a new AC compressor $1800. FOR A 4 YEAR OLD TRUCK!!!!??? I follow all upkeep such as oil changes and tire rotations.

Sep 15, 2024

I have an actuated door lock on the drivers door for electronic locks. It recently started buzzing and not locking when I lock the doors, all of the other locks work fine. This lock buzzes whether I push the button inside the truck, push the lock button on the fob and also when driving about 5 miles per hour. Again, all of the other locks work as they are supposed to. I looked and asked my dealer about a recall on this issue and there is not one. I have a co-worker who had a similar problem with his ford truck that is a few years older and he received a letter from Ford extending his warranty so the part would be replaced at no cost to him. I am requesting the same thing as mine 2020 Ford has the problem currently and even though I can lock it manually when I use the keypad to unlock the doors it does not work either and I feel this is a safety issue and would like it corrected. I have attached a copy of the letter my co-worker received with the program number included for repair. Regards, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 11, 2024 Fire

The contact owned a 2020 Ford F-150. The contact stated that his employees had driven the vehicle to a work site. While at the work site, the vehicle caught fire while the engine was off. An employee stated that flames appeared to have come from the vehicle's dashboard. An attempt was made to extinguish the fire with a fire extinguisher; however, the flames quickly engulfed the vehicle. The fire department was called and extinguished the fire. The vehicle was destroyed as a result of the fire. One of the contact's employees suffered first and second-degree burns to the face. The employee was taken to a hospital where they were treated for their injury. A police report was not filed. The decal from a storage unit was melted, a blinker cover on an RV was destroyed, and several nearby trees were damaged. The vehicle was towed to an independent tow yard where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be inspected; the cause of the fire remained unknown. The failure mileage was approximately 65,000.

Mileage: 65,000

Jul 30, 2024

My 2020 Ford F-150 truck was recently serviced with PepBoys when my ABS light came on and another message on the dash that said my brake system has a malfunction along with messages in my FordPass app. It was evening when this happened I immediately took it to PepBoys early the next morning. They took a look at it they thought it was a sensor for the brake area it was not taking so they tried again and it once again still said the same problem. They took a deeper look and checked all tires and came across the rear left side tire upon removing it they were shocked to see that the axel was riding only on the caliber, the lock that is supposed to be on the axel was there but just dangling it wasn’t properly on where it should have been. They let me know it’s something rare they don’t come across it was their first time and definitely could have been a safety issue and could have put my family and myself and other pedestrians around if my axel would have fallen off on the highway or anywhere. I was very concerned and do not feel my truck was put together properly. It’s only a 2020 and it’s my family vehicle it does not get driven heavy at all just for pleasure my axel should not be holding on by a string. People should feel confident in driving their vehicles. I have only had this truck for a year and a half it was bought at Shamaley Ford. I did report this incident to them but they don’t seem to care. I hope this will help anyone else having issues as I believe it could have been a major safely issue.

Jun 22, 2024

On or about April 2024, the "check engine" light came on in my 2020 Ford F-150. My vehicle was just becoming due for re-registration. I had the code for the check engine light checked at my parts dealer and double checked at the maintenance facility I was having services done. The check engine code was for the catalytic converter. I had the catalytic converter and O2 sensors replaced at my service provider, the check engine light was extinguished and the codes had been removed, the vehicle emissions no longer reported on the service/inspection station and the vehicle passed the emissions/safety check for re-registration. In less than one month, the check engine light came on again, with the exact same codes that identify the catalytic converter failing. Both the parts dealer and the service provider tell me that it's impossible. Further checking by the service provider with Ford motor Company service center have told my service provider that my vehicle needs to have the onboard computer system erased and re-installed at my cost because only Ford has the program to do it at their service centers exclusively. This problem seems to be appearing with other Ford vehicles of the same year and engine size. I personally stood in line behind another man who was reporting a problem with his vehicle with the check engine light. Jokingly, I made the comment, "It must be a Ford" and he turned around and asked me "How did you know?" His vehicle is a 2020 Ford van that was parked outside next to my truck. It also has a 5.0 liter V8. Currently, I am awaiting an appointment at either Casa Ford or Visa Ford, the earliest opportunity for them to reprogram the onboard computer system.

Apr 8, 2024

I’m trying to get a printout of the recalls for my vehicle.

Mar 13, 2024

While driving in the rain, my vehicle had a complete electrical failure. I could not accelerate or even turn the vehicle off. Because of this I could not move my vehicle off the highway. Fortunately I was not hit by the vehicle behind me, and was not in a turn. he Several warning lights came on. After being towed to a dealership, it was found that the factory windshield was leaking into the passenger side area where the Body Control Module (BCM) is housed. This flooded the unit and completely killed the truck. It was surprising to me that rain had the ability to completely render my truck useless. The manufacturer would not cover any repairs as they claimed windshield leaks were a maintenance issue.

Mar 10, 2024

My 2020 ford truck driver side door locks freeze when temperatures get below freezing. When this happens the door does not open and when I open it from the inside the door doesn’t latch. I have to use a bungee cord to hold the door closed if I’m going to use the vehicle. Also the rest of the doors don’t lock when driving the vehicle. I believe other year ford trucks have had this issue and they also were recalled for a fix. I have had the truck to the dealer several times with no luck. The last time when the truck was under warranty they replaced the door lock actuator which didn’t help. I believe this is very much a safety issue and I shouldn’t even be driving this truck but I need it.

Dec 3, 2023

Not really a safety issue, but Ford is aware there is a problem with their 10-speed transmissions. When we went in to ask them a question; they TOLD US what we were experiencing, before we could tell them. Ford has a 3 step process to fix. The repair staff told us that the 1st fix never works. The second fix may work. The 3rd fix is another transmission with the SAME possible problem. They have completed the 1st step; but they want the truck for weeks, without a loaner, to see if they can "duplicate" the problem. Clunking and shaking when it shifts. We know they have had "service memos" in regard to the trannies; but why should the consumer be put out if they know there is a problem?

Nov 30, 2023

I've owned this F150 truck since 2020, purchasing it on Memorial Day. However, every year, I've experienced two to three instances where the car suddenly cuts off in the middle of a traffic light, accompanied by a yellow warning sign on the screen. I suspect it has something to do with the Auto Start-Stop technology. The most recent incident (1 month ago) while I was driving toward a traffic light direction that was turning red. I gradually slowed down until I came to a complete stop. When I lifted my foot off the brake pedal, the car simply shut off. This issue has become increasingly concerning, especially since it can occur in unpredictable situations. I'm hoping someone can provide some insight into the cause of this problem and suggest a solution.

Nov 15, 2023

Vehicle trying to shift into4wd while driving causing front bearing to fail Front bearing and 4wd switch changed twice

Sep 5, 2023

The ford sync 3 freezes and asks to check for updates. When it checks for updates it states your vehicle is up to date. The sync 3 freezes and all it functions crash. This affects all things the sync controls including the back up camera, navigation, and radio. This has been reported on numerous forums and ford doesn’t have a fix.

Aug 6, 2023

The infotainment system fails to retain configuration settings whereby accustomed “conveniences” have become unavailable such as cell phone hands free operation, back lighting level (nighttime brightness), volume level, audio source, and station presets. The configuration settings occur randomly with each startup of the vehicle and must be re-set in each time or later discovered by the driver while traveling and often lend to distraction and frustration. In reading the Ford F150 Forum online, this is not unique to my vehicle and there are NUMEROUS complaints of this same problem. It is suggested that the problem is either software (Sync 3.4) or hardware (accessory protocol interface module). Some have taken it upon themselves to hack into the system using a rogue interface known as Forscan to correct the problem since Ford is SLOW TO ACKNOWLEDGE the problem. Forscan has vast capabilities that could cause erroneous configuration of anything on the digital communication buses within the vehicle, things set in that could lead to inopportune malfunctions while the vehicle is in operation. There is a possibility that interfacing to the Apple iPhone has caused configuration file corruption (deliberate or accidental). There is also a possibility of APIM chipset failure (deliberate or poor quality). In either case, Ford should have to own up to the problem. It would behoove the NHTSA to investigate this problem for the sake of all motorists.

Jul 18, 2023 Crash

The F150 was in a Park position while running in our driveway and lunged forward hitting our 2022 Toyota Highlander causing over $11,000 in damage on bother vehicles. ($1,428.69 Truck/ $9,000 estimate for Highlander). The vehicle was taken to Mooresville Ford on June 21, 2023 (earliest appointment available for this issue) to evaluate and repaired the transmission and transaxle. (Currently a class-action lawsuit was filed (Orndorff, et al. V Ford Motor Company concerning this same issue). We believe either this malfunction caused the F150 to unexpectedly lunge forward or another malfunction caused the F150 to lunge forward. We called Ford Headquarters and was told to file a claim with our insurance company. Very Unresponsive! We recently discovered a recall "where a partially seated clip may allow the transmission to be in a gear stated different from the gearshift position selected by the driver. this could allow the drive to move the shifter to Park and removed the ignition key, without the transmission gear actually being in Park. The vehicle could move unintentionally. (Article by Jimmy Dinsmore, April 7, 2020 in Torguenews.com). Also, in some cases the complainants have reported the gearbox slip and enter Park from Drive, stalling the engine. This issue has also caused the truck to lunge forward, causing unintended acceleration. (Article in Carhp.com March 9, 2022). We strongly believe one of the above named issues caused our vehicle to lunge forward causing over $11,000 worth of damage and would like to be reimbursed. We have had no luck with Ford and would like help from you.

Jul 16, 2023

The Sync 3 system has been rendered useless by recent software upgrade by Ford. Rear camera sporactically remains on when moving in forward direction. Pop-up messages requiring driver conformation occur after vehicle startup. Navigation, phone, radio are all associated with upgrade. Ford has acknowledged problem and stated that they are working on a software upgrade, none is available at this time. Ford will replace the ATIM which corrects the problem. The ATIM will be replaced under warranty. Vehicles out of warranty can have ATIM replaced at owner expense (+$1000). I find the Sync 3 system's random operation a distraction while driving and a safety hazard.

Jun 2, 2023

Tailgate unexpectedly opens. This has been going on the duration of ownership. Had items blow out. Had the “fix” done on it. 5 days later, tailgate opened again. Again, item blew out. Concerned about this bc it could cause an issue while towing and not allowing vehicle to turn properly due to tailgate hitting trailer.

May 23, 2023

After heavy rain storms in Colorado water started pouring through the passenger side floorboard of my vehicle. I pulled off the molding by the doors, the wires were buried in water, then I started getting a powertrain error. This is the second time that I have received the power train error, although the dealership is telling me that they cannot find a problem. I am also being told that TSB 19-2345 does not apply to my Vin although it seems to be ant least part of issue. My carpet is now musty and I cannot seem to get it to dry as the leak continues.

Apr 12, 2023

I was driving my car in the highway and out of the blue the sunroof exploded and shttared glass was all other the vehicle, there was no object causing it

Apr 10, 2023

The Display Screen on the truck goes completely black and resets itself. USB's don't function all the time. I was told when I brought the vehicle in for the first oil change after purchase that no issued were detected. It has continually happened. The screen goes black again, USB works intermittently, speakers are static and cannot get connection to any phone. Finally the dealer reported an issue with the sensor when I brought the truck in again for an oil change. So I waited for the part to arrive. I also stated my wheel locked and I was unable to drive it. They didn't find anything wrong. First time to get it repaired. The new sensor blew and the car didn't start. They had to put the old sensor back in so I had a truck to drive and order another. The second scheduled visit, the dealer couldn't find the part. I was told when I scheduled my 3rd visit, this part has been in demand for the last year because of the issue. I am now here for the 3rd visit, and told I need to pay the extended warranty on a part that basically runs the display of the car but can also cause the car not to function. During this time I have still had an issue with the steering wheel locking and the key doesn't turn. This has happened on 3 different occasions. I've had to try and move the steering wheel continuously and shake it leaving me stuck until I can get it to unlock. Again.... no one can find this issue and says its not the starter. If the truck went completely dead with a damaged sensor then the sensor may also control the steering wheel locking. No dealer has an answer for me. I do not want to be stranded and have this happen again. There have been no messages regarding any failures except for the screen just going black, forcing me to use my phone for navigation etc.

Feb 10, 2023

Underbody shield came down and had to be replaced. It’s a black piece under truck that would have fallen off truck and could have blown up at another car. The truck has only 28263 miles on it and it should not be coming apart . I was told it is to protect the motor so I had a new one put on but the Dealership said it gets wet and there is cardboard that get heavy and makes it fall down and potentially fall off and litter the roads. I can’t believe this part has been put on the trucks and is ok.. VERY DANGEROUS WITH IT FALLING OFF TRUCKS DUE TO WET weather..

Nov 9, 2022

I was driving and the engine cutoff auto start stop message popped up had to stop and put the truck in park then turn the key to restart engine.

Jul 17, 2022

The drivers side power door lock quit working. With everything I have read it appears to possibly be the power door lock actuator failure. Thank you.

Jun 23, 2022

The power tailgate opened and dropped down, on its own, while driving the truck, approximately 45mph.

Jun 11, 2022

I was driving and I came to a stop sign when I tried to accelerate the engine turned off and I was turning into traffic thankfully I was able to pull into the middle lane. The screen showed the auto stop start symbol and to put the truck in park and turn the key. When I restarted the truck it was driving fine. I took the truck in to dealer and they found nothing wrong with it very scary.

Jan 7, 2022

rear window spontaneously burst without impact as i was driving down the freeway. scared the crap out of me and got glass all over the cab. This is a relatively new truck. The dealer I bought it at said they couldnt look at it until Feburary as they are so backed up and even then theres not much they could do about it. They were not at all willing to help.

Jan 3, 2022

4 times this has happened while on the road in traffic: the truck when slowing down around 20mph will shut off and an error message appears on the dash cluster saying "auto startstop shift to p, then restart engine". This put me in major risk of being rear-ended each time as I do not have the ability sometimes to pull off to the side of the road to shift the vehicle into park and restart the engine. Already took it to the ford dealership once and they said that they could not replicate the same condition.

Dec 8, 2021

The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle loss motive power when the contact depressed on the accelerator pedal. The vehicle shuddered while decelerating. The contact veered to the side of the road and restarted the vehicle and the vehicle resumed normal operation. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the fuel injector was faulty and that the engine needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to local dealer and the fuel injectors and fuel pump were replaced. The contact stated that on another occasion while driving on the highway the failure recurred. The contact stated that the engine was blown, and oil was spilling from the engine underneath the vehicle. The contact had the vehicle towed to the nearest dealer. The tow truck driven informed the contact that a rod had gone through the side of the engine. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,255.

Mileage: 6,255

Nov 1, 2021

The contact owns a 2020 Ford F-150. The contact stated while driving 65 MPH, the anti-collision warning was activated with an audio sound, and the message was displayed on the instrument panel. The contact stated that the failure had occurred at least six times with no objects around the vehicle. The vehicle was taken to the dealer and they informed him that they saw the warning activated once however, no failure cause was diagnosed, and the vehicle was not repaired. The contact stated that the dealer informed him of a manufacturer recall for the anti-collision system however, his VIN was not included in the recall. The contact stated that the vehicle was taken to the dealer after he was coming to a complete stop and a noise was heard coming from underneath the vehicle. The dealer replaced the driveshaft, fuel tank, and the two straps however, the failure continued. The contact stated that the fuel tank issue had been ongoing since December 2020. The dealer stated that there was no remedy at this time. The dealer information was not available. The manufacturer was notified of the failure however, the contact was unaware if a case was opened. The manufacturer advised the contact to take the vehicle to the dealer. The approximate failure mileage was 5,500. The contact stated that the fuel tank failure mileage was 2,008.

Mileage: 2,008

Aug 27, 2021

We have repeatedly requested the rear camera recall to be done & have been told for over 5 months that the parts are not available. EVERY other truck in our fleet of 600 with this recall has been repaired without issue.

Aug 17, 2021

Clunking noise when shifting when pumping accelerator

Jul 23, 2021

Something really disturbing happened while I was driving my truck on 3/20/21. I was pulling into an intersection and the car shut off. Stepping on the gas did nothing and I could barely turn the wheel. There was a message flashing in my dashboard that I can’t remember because I panicked. I could have been T boned because there was traffic coming from my right and left, my kids could have been in the car with me because it’s the family car. Thank God neither of those happened because it was around 10 am and there wasn’t that much traffic. I ended up putting the car in park, shutting off the car, and restarting it, all as fast as I could. It was obviously pretty terrifying. On 4/25/21, a similar incident happened around 10:30 am. I was sitting at a stop sign and a warning message came onto my dashboard with a battery symbol. I can't remember the exact message, but I had to put the car in park and power off/power on the car again like the last time. Again on 6/23/21, the car shut off again while I was driving, my foot was on the gas. I got an error message and had to put the car in park, shut off, then turn it back on. It was extremely scary this time because my daughter was in the car and this happened right outside the school with children crossing the road. What I’ve realized is that this only started happening when I left the Auto Start/Stop on. I realized that and have been turning it off. I forgot to do it on this trip and that’s when the car shut off. I’ve seen a lot of complaints about this online. There must be something your engineers are aware of and can fix this issue.

Jul 19, 2021

I pulled up to a stop sign that is in front of a highway. As soon as I hit the brakes the truck shut off, the power steering and the power brakes quit working and I was almost hit by oncoming traffic.

Jun 25, 2021

On two occasions (4/18 and 6/10) the vehicle shut off while driving. A dashboard message said “put vehicle in park and restart engine”. The dealer service center could not find the cause. I contacted Ford Motor Company and was given a case number and the vehicle was checked again at the dealer service center in conjunction with Ford Motor Company via phone. No cause was found. I was told it most likely was a one time fluke. After the second event on 6/10 I drove immediately to the service center. I took a picture of the dashboard message. Again, no cause could be found. I reported this to the Ford Customer Experience Specialist. I asked the specialist for the email address of someone with higher authority or in their safety department and was told if I did not want to continue with Ford “someone higher would be the Better Business Bureau”. Both instances of the truck shutting off have been on residential streets while driving about 20 MPH. I have repeatedly voiced my fear that the vehicle would shut off while on the highway or thruway and the result could be catastrophic.

May 12, 2021

MY VEHICLE WOULD NOT EXIT OUT OF A DRIVE OR MOVING UNTIL I STOPPED THE VEHICLE AND DISCONNECTED THE NEG BATTERY CABLE. THE VEHICLE STAYED IN A STATE OF HIGH RPMS. THERE WERE NO WARNING SIGNS AND NO WARNINGS DISPLAYED ON THE TRUCK DISPLAY. THIS IS THE SECOND "SPEEDING OUT OF CONTROL" SITUATION IN TWO DAYS. I FEAR FOR THE SAFETY OF MYSELF, MY FAMILY, AND EVERYONE AROUND ME. I DON'T KNOW WHAT TRIGGERS THE ONSET OF THIS CONDITION. I EXITED FROM STATE HIGHWAY 5 ONTO EXIT 104 (HWY 101) AND TOOK A LEFT ON MUD BAY ROAD. I WAS TRAVELING 30-35 MPH WHEN I BEGAN TO SLOW DOWN TO ALMOST A COMPLETE STOP TO MAKE THE RIGHT TURN INTO THE SWIMMING FACILITY. MY TRUCK WOULD NOT SLOW DOWN. I PUSHED HE BRAKES VERY HARD TO PREVENT THE TRUCK FROM SPEEDING UNCONTROLLABLY. I PULLED IN TO A PARKING SPOT AS BEST AS I COULD. THE TRUCK RPMS WERE MAXED. I OWN AN AUTOMATIC DRIVE. WITH MY FOOT ON THE BRAKE, I SHIFTED FROM D TO N. THERE WAS A LOUD SOUND OF GEARS DURING THE SHIFT. THE TRUCK RPMS WERE STILL MAXED OUT. I TURNED OFF THE TRUCK AND PLACED THE TRUCK IN P. I ALSO ENABLED THE PARKING BRAKE. I STARTED THE TRUCK AND THE TRUCK RPMS WERE STILL MAXED OUT. I KEPT THE TRUCK RUNNING FOR AN ADDITIONAL 30 SECONDS. MY WIFE AND BYSTANDERS INDICATED THAT THERE WAS A BURNING SMELL EMANATING FROM THE TRUCK. I TURNED OFF THE TRUCK AND THE TRUCK DISPLAYED AN "OVERHEATING" WARNING. I ALLOWED THE TRUCK TO COOL DOWN AND DISCONNECTED THE NEG BATTERY CABLE FOR 15 MIN. AFTER I RECONNECTED THE NEG CABLE, THE TRUCK RESET TO NORMAL RUNNING CONDITIONS. I HAVE OWNED THE TRUCK FOR THREE MONTHS AND THE TRUCK IS STILL UNDER FACTORY WARRANTY. THE DEALERSHIP THAT I BOUGHT IT FROM DOES NOT ACKNOWLEDGE THAT 2020 F-150S HAVE HAD PROBLEMS WITH THE TRANSMISSION/ENGINE. I WILL TAKE MY TRUCK THERE TOMORROW (13MAY2021) FOR THEM TO VIEW THE ERROR CODES.

Mileage: 27,185

May 11, 2021

MY TRUCK ACCELERATED TWICE WITHOUT TOUCHING THE GAS PEDAL. I WAS STOPPED AT A YIELD SIGN WAITING FOR TRAFFIC TO PASS. I LIFTED MY FOOT OFF THE BRAKE, MY TRUCK IMMEDIATELY ACCELERATED. I PRESSED THR BRAKE TO SLOW DOWN AND THE TRUCK ENGINE/TRANSMISSION RPMS DID NOT DECREASE UNTIL THE TRUCK FULLY STOPPED. I INTENTIONALLY STOPPED ABOUT 10 METERS BEHIND THE NEXT VEHICLE IN A LEFT TURN LANE. THE LIGHT TURNED GREEN AND I LIFTED MY FOOT OFF THE BRAKE. THE TRUCK ACCELERATED BY ITSELF TOO FAST. I HAD TO HIT THE BRAKES HARD AGAIN. AFTER I PRESSED THE BRAKES TO SLOW DOWN AGAIN, THE ENGINE/TRANSMISSION RESET TO NORMAL OPERATION. I DID NOT EXPERIENCE THR PROBLEM ON THE REMAINING DRIVE HOME. I WAS EXITING OFF OF A HIGHWAY 5 TO EXIT ON TO A CITY STREET. THIS ACCELERATION WOULD HAVE CAUSED AN ACCIDENT IF THERE WERE CARS IN FRONT OF MY TRUCK. CONSUMER STATED HE WENT TO THE DEALER AND WAS TOLD "SPEEDING OUT OF CONTROL" WAS CAUSE BY GAS PEADL STICKING TO 3RD PARTY FLOOR MAT. CONSUMER REMOVED THE FLOOR MAT.*JB

Mileage: 27,115

May 7, 2021

NOTHING

Apr 14, 2021

FORD CAMERAS RECALL: 20C19 AND 20B39. I RECEIVED NOTIFICATION OF THE RECALL DURING NORMAL MAINTENANCE ON MARCH 1, 2021, NOT VIA FORD HEADQUARTERS. APPARENTLY, THE RECALL WAS ON 09/23/20. TWO DIFFERENT FORD DEALERSHIPS (IN PALM DESERT AREA) HAVE SAID ONE OF THE CAMERAS IS ON BACKORDER WITH NO CLEAR INDICATION WHEN IT WOULD BE RECEIVED FOR INSTALLATION. THEREFORE, FROM THE DATE OF THE RECALL UNTIL NOW (APPROXIMATELY 6-MONTHS), I HAVE NOT RECEIVED THE CORRECTED PARTS OR INSTALLATION.

Mar 22, 2021

UNDERCAB MATTING USED FOR AERO AND PROTECTION OF TRANSMISSION / EXPOSED UNDERWIRING IS EASILY SATURATED BY MOISTURE FROM NORMAL DRIVING CONDITIONS. CAUSING EXCESSIVE WEAR AND TEAR TO VEHICLE COMPONENTS. THE MATTING ON OUR VEHICLE HAS ALREADY TORN ON ONE SIDE (AT 15K MI), WITH SERVICE SUGGESTING TO "ZIP TIE" THE PARTS BACK TOGETHER OR REMOVE THE PANEL AND EXPOSE THE TRANSMISSION AND WIRING TO ADDITIONAL WEAR AND TEAR. I HAVE SEEN MANY OTHER SIMILAR F150S WITH THE SAME ISSUE. THIS IS A LARGE UNDERBODY PANEL AND CAN POSE SIGNIFICANT RISK TO MOTORISTS OR CYCLISTS BEHIND IF IT WERE TO FAIL AND DETACH FROM THE VEHICLE. ATTACHED IMAGE IS OF DRIVERS SIDE LOOKING UP/UNDER TOWARDS THE FRONT OF THE VEHICLE.

Mileage: 15,000

Mar 7, 2021

MY WIFE IS ABOUT FIVE MONTHS PREGNANT, SHE WAS DRIVING THE TRUCK IN THE HIGHWAY OUT OF NOWHERE THE TRUCK SLOW DOWN ALMOST CAUSING AN ACCIDENT - THE TRUCK MADE AN ALARM SOUND- THE LIGHT SHOW UP ON THE DASHBOARD- PLEASE SEE ATTACHED PHOTO. I ALREADY CONTACTED THE FORD DEALER FOR AN APPOINTMENT IN REGARDS TO THIS ISSUE FOR MONDAY 3/8/ 2021 THANKS FOR HELPING IN ADVANCE. SINCERELY/ [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 27, 2021

WHILE BACKING UP, THE GREEN YELLOW AND RED LINES ARE GONE ON THE BACK UP CAMERA.SO CANNOT TELL THE DISTANCE BEFORE BACKING INTO SOMETHING AND THE BEEPER NO LONGER IS HEARD WARNING YOU WHEN YOU ARE GETTING CLOSE..

Mileage: 4,000

Dec 21, 2020

WHILE DRIVING ON A HIGHWAY AT 65MPH I HEARD AN EXPLOSION. AFTER PULLING OVER I DISCOVERED THAT THE BACK GLASS HAD SHATTERED. I WAS NOT PASSING A VEHICLE AND NOTHING ELSE WAS AROUND TO CAUSE IT. CONTACTED THE DEALERSHIP WHERE PURCHASED AND THEY WILL NOT REPLACE BECAUSE "BLOWN OUT" GLASS IS NOT COVERED BY THE WARRANTY. THIS TRUCK HAS 3,700 MILES ON IT. MY INSURANCE WILL COVER THE COST BUT THAT ISN'T THE POINT. THIS IS DANGEROUS! THE INSIDE PRESSURE SHATTERED THE WHOLE GLASS AND ACTUALLY BLEW A HOLE THROUGH ON ONE SIDE. THE GLASS WAS FALLING OUT ON THE BED OF THE TRUCK. I HAVE NOTICED SINCE PURCHASING THE TRUCK THAT THE DOORS ARE HARD TO CLOSE (YOU HAVE TO ALMOST SLAM THEM) UNLESS YOU LEAVE A WINDOW DOWN A LITTLE.

Mileage: 3,700

Nov 20, 2020

TL* THE CONTACT RENTED A 2020 FORD F-150. THE CONTACT STATED WHILE THE ENGINE WAS ON, THE CONTACT PLACED THE VEHICLE IN PARK, AND THE VEHICLE INDEPENDENTLY ROLLED WHILE THE GEAR WAS IN PARK. THE VEHICLE ROLLED OVER THE CONTACTS DAUGHTER HEAD. THE CONTACT TOOK HIS DAUGHTER TO THE HOSPITAL. THE CONTACTS DAUGHTER HEAD REQUIRED STAPLES. THE CONTACT STATED ON A SECOND OCCASION WHEN THE CONTACTS WIFE DROVE THE VEHICLE AND PLACED THE GEAR IN PARK WITH THE ENGINE ON THE VEHICLE ROLLED, THE DRIVER WAS ABLE TO GET BACK INTO VEHICLE AND STOP THE VEHICLE FROM ROLLING. THE CONTACT TOOK THE VEHICLE TO A MECHANIC TO HAVE A DIAGNOSTIC PERFORMED WHICH LOCATED THE FAILURE CODES AT THE TRANSMISSION, THE GEAR SHIFTER AND THE CABLE. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED. THE CONTACT RETURNED THE VEHICLE TO ENTERPRISE. THE FAILURE MILEAGE WAS 29,260.

Mileage: 29,260

Nov 12, 2020

BOUGHT TRUCK NEW FIRST PROBLEM. BACK UP CAMARA ...CRASH AVOIDANCE SYSTEM NOT WORKING PAINT MISSING ..TOOK IT BACK TO FORD AFTER A DISPLAY OF POWER TRAIN MALFUNCTION THEY REPROGRAMMED THE TRUCK AND SAID THEY WOULD HAVE TO GET WITH FORD ON THE PAINT AND HAVE HEARD NOTHING TO THIS DAY ...LEFT DEALER GOT HOME BACK UP CAMARA QUIT AGAIN ....NOW FLOOR BOARD PASSENGER SIDE GETTING WET ...IDLES FUNNY AND ENGINE SOUND LIKE IT DEVELOPED A MARATIC TICK KNOCK SOUND SO FIXING TO GO BACK TO DEALER ....VERY AGGRIVATING TO PAY THE PRICES YOU PAY FOR A TRUCK AND ALWAYS HAVE THESE PROBLEM REPEATED ...AND YET STILL PAYING EVERY MONTH WHILE ITS IN THE SHOP AND NO ONE EVER CARES ...TRUCK HAS 4,586 MILES ON IT HASN'T EVEN HAD ITS FIRST OIL CHANGE YET

Mileage: 1,300

Oct 23, 2020 Crash

AS I WAS BACKING INTO A SPACE THE BACKUP CAMERA MALFUNCTIONED (WENT INTO STATIC LINES AND THEM BLACKED OUT) I BACKED INTO A POLE AND DENTED THE BUMPER.

Mileage: 14,500

Sep 16, 2020

THE BACKUP CAMERA ON THE VEHICLE DOES NOT WORK PROPERLY. IT WILL PIXELIZE; GIVE LINES; OR JUST SHOW A BLANK SCREEN WITH A CONTACT DEALERSHIP. THIS BEGAN HAPPENING APPROXIMATELY TWO WEEKS AFTER PURCHASING THE VEHICLE NEW. AFTER CONTACTING THE DEALERSHIP, THEY STATED THAT THEY ARE HAVING PROBLEMS WITH ALL THEIR 2020 MODEL YEAR VEHICLES WITH BACKUP CAMERAS AND THERE IS A BACK ORDER. THAT WAS APPROXIMATELY TWO MONTHS AGO.

Aug 16, 2020

MY TRUCK IS 5 MONTHS OLD AND HAS BEEN TO THE DEALER 3 TIMES TO HAVE THE FRONT CAMERA FIXED. THEY FINALLY REPLACED THE FRONT CAMERA AND IT STILL DOES NOT WORK. THE TRUCK HAS A FRONT CAMERA SIDE CAMERAS AND A REAR CAMERA. THOUSANDS OF PEOPLE HAVE COMPLAINED ABOUT DIFFERENT CAMERAS NOT WORKING AND FORD JUST IGNORES IT OR REPLACED THE FAULTY CAMERA WITH ANOTHER SEEMINGLY FAULTY CAMERA. NUMEROUS REPORTS AND NUMEROUS VEHICLES HAVE BEEN TO FORD WITH THE SAME ISSUE, THE CAMERAS FAILING, FRONT SIDE AND BACK UP CAMERAS. ON A TRUCK THAT COST AS MUCH AS THEY DO SOMETHING AS SIMPLE AS A CAMERA TO HELP PEOPLE BACK UP AND JUDGE THE DISTANCE PULLING INTO PARKING SPOTS IS PATHETIC. MANY PEOPLE WHO DON'T DRIVE TRUCKS OFTEN RELY ON THESE CAMERAS AS A SAFETY FEATURE WHEN BACKING UP OR PULLING INTO SPOTS TO AVOID HITTING ANOTHER CAR. THE VEHICLE HAS TO BE MOVING 5MPH OR SLOWER FOR THE CAMERAS TO WORK AND PARKED OF MOVING THEY DO NOT WORK.

Mileage: 3,000

Aug 5, 2020

BACK-UP CAMERA MALFUNCTIONING, WORKS LESS THAN 50% OF THE TIME, GOES OUT SOMETIMES WHEN BACKING UP. I AM TOLD THIS IS A KNOWN ISSUE ON SOME FORD VEHICLES, HOWEVER THEY DO NOT HAVE A SOLUTION. INFORMED REPLACEMENT BACK-UP CAMERA ON BACK ORDER, MAY HAVE SAME ISSUE. THIS HAS BEEN OCCURRING SINCE I BOUGHT THE TRUCK, OVER 2 MONTHS. I BELIEVE THIS IS A BROAD ISSUE WITH FORD AUTO'S RIGHT NOW AND THE COMPANY IS DRAGGING THEIR FEET ON WHAT MAY BE A COSTLY SOLUTION.

Mileage: 86

Jul 28, 2020

REAR VIEW CAMERA NOT FUNCTIONING PROPERLY. ISSUE HAS BEEN ONGOING FOR NEARLY A MONTH, NOW. OFTEN SHOWS VERY GARBLED VIEW WHEN TRUCK IS SHIFTED INTO REVERSE. OCCASIONALLY DISPLAYS A MESSAGE "CAMERA IS UNAVAILABLE. PLEASE CONTACT YOUR DEALERSHIP." I FOLLOWED UP WITH THE DEALERSHIP (SOUTHGATE FORD, SOUTHGATE, MI) AND THEY INFORMED ME THEY CANNOT SERVICE THIS, AS FORD HAS NOT ISSUED THEM A FIX. THEY ARE COMPLETELY UNABLE TO RESOLVE THE PROBLEM, AND REFUSED ANY FURTHER REMEDIATION. THEY RECOMMENDED I CALL FORD'S CUSTOMER SUPPORT AT 800-392-3673, WHICH NO LONGER APPEARS TO BE FUNCTIONAL, AND DID NOT ALLOW ME TO TALK TO ANYONE OR EVEN LEAVE A MESSAGE.

Mileage: 1,200

Jul 7, 2020

FORD TONNEAU TRUCK BED COVER CAME APART AT 75 MPH ON I-10 IN LA. REAR THIRD SECTION WEIGHING 10-20 POUNDS COMPLETELY SEPARATED, LUCKILY STAYED ON THE TRUCK BED. FORTUNATELY IT DID NOT GO AIRBORNE AND STRIKE THE VEHICLE BEHIND ME. COVER WAS FLIPPED IN ONE SECTION UP, NO SECUREMENT IS AVAILABLE AT THIS POSITION AND DIRECTIONS ARE NOT VISIBLE. VEHICLE (TONNEAU COVER) ONLY HAD 5,500 MILES ON IT.

Mileage: 5,500

Jun 30, 2020

DROVE FROM NEW JERSEY TO BROOKLYN, OVER THE VERRAZZANO PARKED AND GUESS WHAT... TAILGATE WAS OPEN WITH MY TOOLS EXPOSED? HEADING HOME NICE DRIVER IN TUNNEL MADE ME AWARE THE TAILGATE WAS OPEN. FINISHED DRIVING THROUGH TUNNEL, PULLED OVER TO CLOSE TAILGATE FOR THE THIRD TIME ON ONE DAY. *TR

Mileage: 6,000

Jun 8, 2020

THE BACK RIGHT PASSENGER WINDOW SHATTERED FOR NO REASON. THE TRUCK WAS SITTING PARKED AND LOCKED. IT SHATTERED AND BOWED OUTWARD FROM THE CABIN. *TR

Mileage: 7,170