2020 FORD F-150 Visibility Problems

The contact owns a 2020 Ford F-150. The contact stated that while operating the vehicle, rainwater leaked into the cabin of the vehicle from the sunroof assembly because the sunroof failed to properly close. The vehicle to taken to the local dealer who removed debris from the sunroof tracks. After retrieving the vehicle, the contact discovered that rainwater was still leaking into the vehicle from the sunroof. The vehicle was taken back to the local dealer who advised that the sunroof assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under the Manufacturer's Extended Warranty coverage related to the failure. The failure mileage was 20,000.

Mileage: 20,000

The contact owns a 2020 Ford F-150. The contact stated when the vehicle was shifted into reverse(R), the back over prevention camera failed to operate as needed. The contact stated that occasionally the image was frozen, or the screen was blue. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 200,000.

Mileage: 200,000

The contact owns a 2020 Ford F-150. The contact stated that the back-up camera failed to operate as needed. There was no warning light illuminated. The contact stated that the failure first started as a distorted image on the screen; however, over time, the screen would appear completely blank. The dealer was notified about the failure and referred the contact to the NHTSA Hotline to file a complaint. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2020 Ford F-150. The contact stated while reversing, the rearview camera image display was blue. A message advising to contact the dealer was displayed. The vehicle was taken to the dealer, where the infotainment system was reset; however, the failure persisted. The dealer informed the contact that the failure was related to the wiring system. The dealer inspected the tailgate wiring and informed the contact that no issues were found. The dealer informed the contact that additional diagnostic tests were needed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,900.

Mileage: 79,900

The contact owns a 2020 Ford F-150. The contact stated that immediately after starting the vehicle, the rear window exploded and shattered. During the failure the defroster was activated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 42,000. The VIN was not available.

Mileage: 42,000

The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed during a rainstorm, he became aware that the sunroof was leaking, which could potentially lead to damages on the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the molding around the sunroof glass. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.

Mileage: 42,000

The contact owns a 2020 Ford F-150. The contact stated while driving approximately 65 MPH, the sunroof glass exploded. There were no reported injuries. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Jerry's Auto Sales of Lennox (27786 SD-17), Lennox, SD 57039, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 57,000.

Mileage: 57,000

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact stated that there was an abnormal odor on the interior of the vehicle. The contact discovered that the front windshield was leaking on the passenger’s side. The contact stated that the leak had caused moisture in the carpet. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.

Mileage: 68,000

The contact's company owns a 2020 Ford F-150. The company received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was driving my car in the highway and out of the blue the sunroof exploded and shttared glass was all other the vehicle, there was no object causing it

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Rear window cracked along entire length, and shattered. Heated defrost for rear window was activated prior to parking vehicle. Shattered window noticed two hour later when returning to vehicle. Police report filed 3/5/23.

Rear window cracked along entire length, and shattered. Heated defrost for rear window was activated prior to parking vehicle. Shattered window noticed two hour later when returning to vehicle. Police report filed 3/5/23.

The sunroof will leak through both the rear passanger seatbelt assembly which could damage the integrity of the seatbelt and/or seatbelt mount. Additionally, water will come out of the microphone/sunroof controls above the driver, which can cause the driver to become distracted and/or momentarily visually impaired. There are multiple posts in forums about this issue and I think it should be addressed by the NHTSA.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact received notification of the NHTSA Campaign Number: 22V2500000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11503143*DJR ******* DELETE VOQ *******

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that the part has been ordered and now they must wait for it to be delivered and installed.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Rear middle sliding window shattered/blew out while driving less than 15 mph and braking at a stop light. No injuries as thankful my child was not in the car seat or with me at the time. Sounded like a gun shot.

Windshield wiper motors failed during a rain storm. Vehicle has only 10k miles on it, wiper motors were set to medium, went up half way, motor made a grinding noise, then wipers stopped moving in either direction. I am able to push them down manually, and the motor can raise them to about 25% then it begins to grind and they stop advancing again. This stinks an awful lot like the recall on 2021 F-150s for bad wiper motors. I suspect the recall campaign needs to be MUCH larger and include 2020 F-150s as well. This was incredibly dangerous and could have caused a serious accident. I had no front visibility during the storm.

Wiper motor is non operational. It has been verified by dealer part is non operational. Non operational wipers put myself and others at risk if there would be visual obscurities that would need to be removed during vehicle operation. The only sign was a loud grinding noise for a few wipes prior to operation ceasing.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact stated that the rear windshield shattered and detached after her husband closed the driver's side front door. There was no impact on the rear windshield that could have caused it to shatter. The vehicle was taken to an independent mechanic who was waiting for the rear windshield replacement part to be installed on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 38,000.

Mileage: 38,000

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact stated that the driver's side windshield wiper failed to function as needed. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

I remote started my truck via the Ford pass app. The day was 26°. Upon walking out to my vehicle there was a loud bang and my rear glass was broken. My vehicle was backed in to the parking spot. Against a building with no way of anything hitting it from behind.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called the dealer and it was confirmed that parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure; however, the contact stated that he refused to drive the vehicle in the rain because he was concerned about a possible windshield wiper failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-150. The contact stated while driving approximately 40 MPH, there was an abnormally loud sound coming from the vehicle. There were no warning lights illuminated. The contact later became aware that the panoramic sunroof had exploded causing the abnormal sound. The vehicle was taken to the local dealer; however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,025.

Mileage: 22,025

The contact owns a 2020 Ford F-150. The contact stated upon starting the vehicle, the contact noticed that the rear window had shattered while parked in the driveway at the residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,660.

Mileage: 10,660

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 20V575000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera failed intermittently, which resulted in a blank or distorted image displayed on the display screen. The dealer was made aware of the recall and the failure. The dealer informed the contact that parts were on back order. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 500. Parts distribution disconnect.

Mileage: 500

Back glass shattered with no impact waiting at a red light. Heard a pop sound and the whole back glass shattered. Live in Florida so we did not have the defrost on.

THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V575000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED Dwayne Lane's Skagit Ford (680 Auto Blvd, Burlington, WA 98233, (855) 879-5700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW FRAME DETACHED FROM THE GLASS CAUSING THE GLASS TO FRACTURE. THE VEHICLE WAS TAKEN TO AN UNKNOWN GLASS REPAIR FACILITY HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,400.

Mileage: 3,400

THE BACK RIGHT PASSENGER WINDOW SHATTERED FOR NO REASON. THE TRUCK WAS SITTING PARKED AND LOCKED. IT SHATTERED AND BOWED OUTWARD FROM THE CABIN. *TR

Mileage: 7,170