18
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Lane Departure Complaints

Showing 18 of 18
Nov 3, 2025

On November 2nd, 2025 at approximately 6pm, in Houston, Texas, my 2025 Ford F‑150 with Ford BlueCruise engaged in Hands‑Free mode was traveling with traffic at about 70 mph on a major thoroughfare. Without driver input, the system rapidly reduced speed to about 50 mph after it appeared to misinterpret an unknown speed‑limit change. This sudden, uncommanded deceleration created a hazardous speed differential with surrounding traffic. I swiftly took over manual control to maintain traffic flow and prevent a potential rear‑end collision. No crash or injury occurred, but the behavior constitutes phantom braking and false speed‑limit recognition in an Advanced Driver Assistance System feature.

Nov 3, 2025

On November 2nd, 2025 at approximately 6pm, in Houston, Texas, my 2025 Ford F‑150 with Ford BlueCruise engaged in Hands‑Free mode was traveling with traffic at about 70 mph on a major thoroughfare. Without driver input, the system rapidly reduced speed to about 50 mph after it appeared to misinterpret an unknown speed‑limit change. This sudden, uncommanded deceleration created a hazardous speed differential with surrounding traffic. I swiftly took over manual control to maintain traffic flow and prevent a potential rear‑end collision. No crash or injury occurred, but the behavior constitutes phantom braking and false speed‑limit recognition in an Advanced Driver Assistance System feature.

Oct 28, 2025

Ford BlueCruise steering oscillation •Date/Time: October 17, 8:00 PM •Location: Hempstead, Texas •System: Ford BlueCruise (hands‑free lane‑centering/driver‑assist) BlueCruise was engaged in hands‑free mode when, without driver input, the system became confused and initiated repeated left/right steering corrections. The vehicle weaved within the lane several times in quick succession, requiring immediate intervention to maintain control and prevent a collision. After I took over, the vehicle tracked normally with manual steering. This behavior represents a serious safety hazard.

Oct 28, 2025

Ford BlueCruise steering oscillation •Date/Time: October 17, 8:00 PM •Location: Hempstead, Texas •System: Ford BlueCruise (hands‑free lane‑centering/driver‑assist) BlueCruise was engaged in hands‑free mode when, without driver input, the system became confused and initiated repeated left/right steering corrections. The vehicle weaved within the lane several times in quick succession, requiring immediate intervention to maintain control and prevent a collision. After I took over, the vehicle tracked normally with manual steering. This behavior represents a serious safety hazard.

Oct 28, 2025

On October 12 at approximately 6:25 PM in Texas City, TX, while Ford BlueCruise (hands‑free) was active, the vehicle abruptly steered left, crossing into the left lane toward the left‑side barrier. I immediately took control and counter‑steered to keep the vehicle in its lane and avoid a collision. No contact occurred, but the maneuver created an imminent risk of loss of control and impact with the barrier or another vehicle. This appears to be unsafe/erratic lane‑centering behavior by BlueCruise.

Oct 28, 2025

On October 12 at approximately 6:25 PM in Texas City, TX, while Ford BlueCruise (hands‑free) was active, the vehicle abruptly steered left, crossing into the left lane toward the left‑side barrier. I immediately took control and counter‑steered to keep the vehicle in its lane and avoid a collision. No contact occurred, but the maneuver created an imminent risk of loss of control and impact with the barrier or another vehicle. This appears to be unsafe/erratic lane‑centering behavior by BlueCruise.

Oct 28, 2025

On October 13 at 9:23 PM in Seguin, TX, with Ford BlueCruise hands‑free engaged, the vehicle abruptly steered strong left and headed toward the left barrier. I immediately overrode the system and steered back to avoid a collision. No impact occurred. The maneuver was sudden and without adequate warning, presenting a serious crash risk.

Oct 28, 2025

On October 13 at 9:23 PM in Seguin, TX, with Ford BlueCruise hands‑free engaged, the vehicle abruptly steered strong left and headed toward the left barrier. I immediately overrode the system and steered back to avoid a collision. No impact occurred. The maneuver was sudden and without adequate warning, presenting a serious crash risk.

Oct 28, 2025

Ford BlueCruise steering oscillation •Date/Time: October 17, 8:00 PM •Location: Hempstead, Texas •System: Ford BlueCruise (hands‑free lane‑centering/driver‑assist) BlueCruise was engaged in hands‑free mode when, without driver input, the system became confused and initiated repeated left/right steering corrections. The vehicle weaved within the lane several times in quick succession, requiring immediate intervention to maintain control and prevent a collision. After I took over, the vehicle tracked normally with manual steering. This behavior represents a serious safety hazard.

Oct 28, 2025

Ford BlueCruise steering oscillation •Date/Time: October 17, 8:00 PM •Location: Hempstead, Texas •System: Ford BlueCruise (hands‑free lane‑centering/driver‑assist) BlueCruise was engaged in hands‑free mode when, without driver input, the system became confused and initiated repeated left/right steering corrections. The vehicle weaved within the lane several times in quick succession, requiring immediate intervention to maintain control and prevent a collision. After I took over, the vehicle tracked normally with manual steering. This behavior represents a serious safety hazard.

Oct 28, 2025

On October 12 at approximately 6:25 PM in Texas City, TX, while Ford BlueCruise (hands‑free) was active, the vehicle abruptly steered left, crossing into the left lane toward the left‑side barrier. I immediately took control and counter‑steered to keep the vehicle in its lane and avoid a collision. No contact occurred, but the maneuver created an imminent risk of loss of control and impact with the barrier or another vehicle. This appears to be unsafe/erratic lane‑centering behavior by BlueCruise.

Oct 28, 2025

On October 12 at approximately 6:25 PM in Texas City, TX, while Ford BlueCruise (hands‑free) was active, the vehicle abruptly steered left, crossing into the left lane toward the left‑side barrier. I immediately took control and counter‑steered to keep the vehicle in its lane and avoid a collision. No contact occurred, but the maneuver created an imminent risk of loss of control and impact with the barrier or another vehicle. This appears to be unsafe/erratic lane‑centering behavior by BlueCruise.

Oct 28, 2025

On October 13 at 9:23 PM in Seguin, TX, with Ford BlueCruise hands‑free engaged, the vehicle abruptly steered strong left and headed toward the left barrier. I immediately overrode the system and steered back to avoid a collision. No impact occurred. The maneuver was sudden and without adequate warning, presenting a serious crash risk.

Oct 28, 2025

On October 13 at 9:23 PM in Seguin, TX, with Ford BlueCruise hands‑free engaged, the vehicle abruptly steered strong left and headed toward the left barrier. I immediately overrode the system and steered back to avoid a collision. No impact occurred. The maneuver was sudden and without adequate warning, presenting a serious crash risk.

Oct 20, 2025

On October 8, 2025, my wife and I purchased a 2025 Ford F-150 Lariat, 3.5L Full Hybrid, with Ford's BlueCruise hands-free driving feature. As first-time users, I reviewed the owner's manual and Ford’s videos to understand BlueCruise. After several uses, I noted unpredictable behavior and now report a serious safety issue warranting federal investigation. On October 15, 2025, while driving north on I-95 near Boston with BlueCruise engaged in hands-free mode on an approved route, I pressed the Memory 1 recall button to adjust my seat. A chime sounded, and the instrument panel stated that Memory Recall is not active while the vehicle is moving. Unexpectedly, pressing the button deactivated BlueCruise, causing immediate deceleration and returning steering control to me. During a shallow left turn, the vehicle proceeded straight, almost deviating from the lane. I quickly regained control, preventing a lane departure. The owner’s manual and Ford’s resources do not mention that Memory Recall can deactivate BlueCruise. This undocumented behavior is highly concerning. On October 20, I contacted Ford (Reference Number [XXX] ), but their response was inadequate, offering only a generic process without technical team access or follow-up commitment. BlueCruise’s lane-centering struggles with unclear or conflicting lane markings. On I-95 sections under resurfacing, temporary markings are placed 1-2 feet from fainter original lines. BlueCruise inconsistently tracks either set, causing unpredictable lateral movements, including sudden lane-edge excursions or rapid shifts over bridges where markings misalign. When another vehicle overtakes closely, crossing into our lane, BlueCruise momentarily loses lane-keeping ability due to obstructed markings, resulting in rapid steering movements. While such overtaking reflects poor driving by others, an automated system must handle these common scenarios reliably. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 20, 2025

On October 8, 2025, my wife and I purchased a 2025 Ford F-150 Lariat, 3.5L Full Hybrid, with Ford's BlueCruise hands-free driving feature. As first-time users, I reviewed the owner's manual and Ford’s videos to understand BlueCruise. After several uses, I noted unpredictable behavior and now report a serious safety issue warranting federal investigation. On October 15, 2025, while driving north on I-95 near Boston with BlueCruise engaged in hands-free mode on an approved route, I pressed the Memory 1 recall button to adjust my seat. A chime sounded, and the instrument panel stated that Memory Recall is not active while the vehicle is moving. Unexpectedly, pressing the button deactivated BlueCruise, causing immediate deceleration and returning steering control to me. During a shallow left turn, the vehicle proceeded straight, almost deviating from the lane. I quickly regained control, preventing a lane departure. The owner’s manual and Ford’s resources do not mention that Memory Recall can deactivate BlueCruise. This undocumented behavior is highly concerning. On October 20, I contacted Ford (Reference Number [XXX] ), but their response was inadequate, offering only a generic process without technical team access or follow-up commitment. BlueCruise’s lane-centering struggles with unclear or conflicting lane markings. On I-95 sections under resurfacing, temporary markings are placed 1-2 feet from fainter original lines. BlueCruise inconsistently tracks either set, causing unpredictable lateral movements, including sudden lane-edge excursions or rapid shifts over bridges where markings misalign. When another vehicle overtakes closely, crossing into our lane, BlueCruise momentarily loses lane-keeping ability due to obstructed markings, resulting in rapid steering movements. While such overtaking reflects poor driving by others, an automated system must handle these common scenarios reliably. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 8, 2025

Ford BlueCruise cut-in non-response Incident date/time: September 29, 2025, ~6:15 PM Location: US-290 East, near Waller, Texas Vehicle: 2025 Ford F-150 Lightning System: Ford BlueCruise (hands-free driver assistance) While traveling eastbound on US-290 with BlueCruise engaged (hands-free with lane centering and adaptive cruise), an 18-wheeler flatbed changed into my lane directly ahead. The system did not decelerate or otherwise respond to the cut-in and continued closing speed on the truck. After a couple of seconds, I manually and rapidly disengaged and braked to prevent a rear-end collision. No contact occurred, but the lack of deceleration created an immediate crash risk.

Oct 8, 2025

Ford BlueCruise cut-in non-response Incident date/time: September 29, 2025, ~6:15 PM Location: US-290 East, near Waller, Texas Vehicle: 2025 Ford F-150 Lightning System: Ford BlueCruise (hands-free driver assistance) While traveling eastbound on US-290 with BlueCruise engaged (hands-free with lane centering and adaptive cruise), an 18-wheeler flatbed changed into my lane directly ahead. The system did not decelerate or otherwise respond to the cut-in and continued closing speed on the truck. After a couple of seconds, I manually and rapidly disengaged and braked to prevent a rear-end collision. No contact occurred, but the lack of deceleration created an immediate crash risk.