14
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Service Brakes Complaints

Showing 14 of 14
Dec 30, 2025

complete loss of brakes. there was zero response from the brake pedal for several complete pumps to the floor. after about 4 complete "stomps", the brakes locked, resulting in a violent and sudden stop. at the time, the dash began flashing multiple warning messages about display failure and also ABS failure and making many alarm sounds, further distracting me from dealing with a very dangerous situation. Had this occurred at speed and not at a fast idle speed, serious injury or death would likely have occurred. this is a Xcelerate fleet vehicle, and fleet services took the vehicle to a non-dealership shop, which claims to have fixed the problem but could not complete the recall repairs. fleet has only just today agreed to tow the vehicle to a Ford dealership for recall repair. This incident occurred on 9/26/2025.

Dec 30, 2025

complete loss of brakes. there was zero response from the brake pedal for several complete pumps to the floor. after about 4 complete "stomps", the brakes locked, resulting in a violent and sudden stop. at the time, the dash began flashing multiple warning messages about display failure and also ABS failure and making many alarm sounds, further distracting me from dealing with a very dangerous situation. Had this occurred at speed and not at a fast idle speed, serious injury or death would likely have occurred. this is a Xcelerate fleet vehicle, and fleet services took the vehicle to a non-dealership shop, which claims to have fixed the problem but could not complete the recall repairs. fleet has only just today agreed to tow the vehicle to a Ford dealership for recall repair. This incident occurred on 9/26/2025.

Nov 23, 2025

I own a 2025 Ford F-150 Lariat equipped with the factory Tow Package. The truck was sold to me and later serviced under the representation that the trailer brake controller was functional. Duvall Ford in Clayton, GA installed and programmed only a brake controller switch and assured me the trailer brakes were working, without performing a functional brake output test. The truck was later found to be missing the required Trailer Brake Control Module (TBCM), meaning no trailer brakes could ever function. As a result, I unknowingly towed a 30-foot travel trailer from North Carolina to California, across multiple states with zero trailer braking, creating multiple dangerous situations and close calls. Upon reaching California, Aaron Ford of Escondido inspected the vehicle and immediately identified the missing TBCM. They performed the proper repair, with an invoice of $1,043.00. The original dealer’s incomplete and incorrect service directly created this safety hazard. This issue may affect other F-150 trucks that were sold or serviced with incomplete brake controller systems due to Ford’s mislabeled parts catalog.

Nov 23, 2025

I own a 2025 Ford F-150 Lariat equipped with the factory Tow Package. The truck was sold to me and later serviced under the representation that the trailer brake controller was functional. Duvall Ford in Clayton, GA installed and programmed only a brake controller switch and assured me the trailer brakes were working, without performing a functional brake output test. The truck was later found to be missing the required Trailer Brake Control Module (TBCM), meaning no trailer brakes could ever function. As a result, I unknowingly towed a 30-foot travel trailer from North Carolina to California, across multiple states with zero trailer braking, creating multiple dangerous situations and close calls. Upon reaching California, Aaron Ford of Escondido inspected the vehicle and immediately identified the missing TBCM. They performed the proper repair, with an invoice of $1,043.00. The original dealer’s incomplete and incorrect service directly created this safety hazard. This issue may affect other F-150 trucks that were sold or serviced with incomplete brake controller systems due to Ford’s mislabeled parts catalog.

Nov 17, 2025

The following components have failed multiple times over the course of 3 months to include the above referenced recalls and additional components. The recalls have been completed per ford . The instrument panel was not going blank until the software update was completed now it malfunctions multiple times a day . The brake warning will appear randomly and without warning depicting "Brake System Fault" service required . "Parking Brake Fault " service required immediately. In addition to the above issues the entire lighting/lamp system will turn off unwarranted at night while on auto . Reported multiple issues as described to AutoNation Ford and Ford Credit. No resolution has been provided.

Nov 17, 2025

The following components have failed multiple times over the course of 3 months to include the above referenced recalls and additional components. The recalls have been completed per ford . The instrument panel was not going blank until the software update was completed now it malfunctions multiple times a day . The brake warning will appear randomly and without warning depicting "Brake System Fault" service required . "Parking Brake Fault " service required immediately. In addition to the above issues the entire lighting/lamp system will turn off unwarranted at night while on auto . Reported multiple issues as described to AutoNation Ford and Ford Credit. No resolution has been provided.

Aug 11, 2025

Brake failure on freeway vehicle has 2000 miles. I almost got off hwy but stayed on shoulder after brake warning avoided hitting cars and coasted with very little brakes. Could cause death vehicle was towed from hwy to the dealer

Aug 11, 2025

Brake failure on freeway vehicle has 2000 miles. I almost got off hwy but stayed on shoulder after brake warning avoided hitting cars and coasted with very little brakes. Could cause death vehicle was towed from hwy to the dealer

Jun 2, 2025

Loss on all braking systems. Multiple warning lights including on dash. Brakes will become spongy and not stop or lock up all 4 wheels at slightest touch. Taken to dealer who provided a service memo SSM 53683 which basically says vehicle unable to power down and no fix available. Ford is aware of the problem and has done nothing to fix this despite multiple phone calls and emails. This is a significant safety issue Vehicle is also brand new will less than 1000 miles on it

Jun 2, 2025

Loss on all braking systems. Multiple warning lights including on dash. Brakes will become spongy and not stop or lock up all 4 wheels at slightest touch. Taken to dealer who provided a service memo SSM 53683 which basically says vehicle unable to power down and no fix available. Ford is aware of the problem and has done nothing to fix this despite multiple phone calls and emails. This is a significant safety issue Vehicle is also brand new will less than 1000 miles on it

May 14, 2025

Brakes failed on my 2025 F150 and several ABS and brake system alarms came in. The problem went away on its own. I took the truck to my dealer and was told Ford is aware of the problem and does not have a fix. No other advice was given.

May 14, 2025

Brakes failed on my 2025 F150 and several ABS and brake system alarms came in. The problem went away on its own. I took the truck to my dealer and was told Ford is aware of the problem and does not have a fix. No other advice was given.

Apr 5, 2025

When backing Ford f-150 up on any kind of an incline rear end is locked up for about ten seconds causing a safety risk. When shifting from reverse to drive. Does not do this on a flat surface. Have almost been hit three times now by cars coming around the corner of my street. Does not throw a code. Been at dealership a couple weeks. Dealership sent tech to house to observe. Did it every time! Truck only has 800 miles on it.

Apr 5, 2025

When backing Ford f-150 up on any kind of an incline rear end is locked up for about ten seconds causing a safety risk. When shifting from reverse to drive. Does not do this on a flat surface. Have almost been hit three times now by cars coming around the corner of my street. Does not throw a code. Been at dealership a couple weeks. Dealership sent tech to house to observe. Did it every time! Truck only has 800 miles on it.