High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
I AM HAVING THE SAME ISSUE AS IN CASE # PE18-011. MY TAILGATE WILL OPEN RANDOMLY ON ITS OWN. THE TAILGATE RELEASE WILL ACTUATE OVER AND OVER WHEN THE BUTTON IS PUSHED ONCE. TOOK IT TO A FORD DEALER AND THEY CONFIRMED THAT IT IS THE SAME ISSUE AS TSB 17-2196. WATER GETS INTO A WIRING HARNESS. THIS SHOULD BE A SAFETY RECALL AS THE TAILGATE OPENING WHILE TOWING COULD CAUSE A LIMIT TO STEERING ABILITY AS THE TAILGATE CAN MAKE CONTACT WITH THE FRONT OF THE TRAILER. IT CAN ALSO CAUSE DAMAGE TO THE TAILGATE ITSELF IF IT LANDS ON SOMETHING.
I AM HAVING THE SAME ISSUE AS IN CASE # PE18-011. MY TAILGATE WILL OPEN RANDOMLY ON ITS OWN. THE TAILGATE RELEASE WILL ACTUATE OVER AND OVER WHEN THE BUTTON IS PUSHED ONCE. TOOK IT TO A FORD DEALER AND THEY CONFIRMED THAT IT IS THE SAME ISSUE AS TSB 17-2196. WATER GETS INTO A WIRING HARNESS. THIS SHOULD BE A SAFETY RECALL AS THE TAILGATE OPENING WHILE TOWING COULD CAUSE A LIMIT TO STEERING ABILITY AS THE TAILGATE CAN MAKE CONTACT WITH THE FRONT OF THE TRAILER. IT CAN ALSO CAUSE DAMAGE TO THE TAILGATE ITSELF IF IT LANDS ON SOMETHING.
WHEN THE TEMPERATURE IS BELOW FREEZING MY DOORS WILL NOT UNLOCK OR OPEN. AFTER SEVERAL ATTEMPTS THEY DO FINALLY UNLOCK AND I AM ABLE TO OPEN THEM. AFTER THEY ARE OPEN I AM UNABLE TO CLOSE THEM BECAUSE THE LATCH IS HALF LOCKED. I HAVE TO USE A SCREWDRIVER TO COMPLETE THE LATCH LOCKING CYCLE THEN I HAVE TO MANUALLY LOCK AND UNLOCK IT SEVERAL TIMES UNTIL THE DOOR WORKS PROPERLY.
WHEN THE TEMPERATURE IS BELOW FREEZING MY DOORS WILL NOT UNLOCK OR OPEN. AFTER SEVERAL ATTEMPTS THEY DO FINALLY UNLOCK AND I AM ABLE TO OPEN THEM. AFTER THEY ARE OPEN I AM UNABLE TO CLOSE THEM BECAUSE THE LATCH IS HALF LOCKED. I HAVE TO USE A SCREWDRIVER TO COMPLETE THE LATCH LOCKING CYCLE THEN I HAVE TO MANUALLY LOCK AND UNLOCK IT SEVERAL TIMES UNTIL THE DOOR WORKS PROPERLY.
AUTOMATIC TAILGATE ASSIST JUST RANDOMLY GOES DOWN EITHER WHILE DRIVING, WHILE IN PARK, OR EVEN JUST FOR NO REASON. THIS HAPPENED WHILE IN PARK WITH A TRAILER ON THE BACK AND CAUSED $2000 IN DAMAGE WHICH WE HAD TO PAY FOR. LUCKILY ALL THE OTHER TIMES IT HAS HAPPENED, THERE WAS NOT A TRAILER ON THE BACK. WE WERE NOT TOUCHING THE KEY FOB, SO IT DIDN'T GET "PINCHED" IN A POCKET OR ANYTHING.
AUTOMATIC TAILGATE ASSIST JUST RANDOMLY GOES DOWN EITHER WHILE DRIVING, WHILE IN PARK, OR EVEN JUST FOR NO REASON. THIS HAPPENED WHILE IN PARK WITH A TRAILER ON THE BACK AND CAUSED $2000 IN DAMAGE WHICH WE HAD TO PAY FOR. LUCKILY ALL THE OTHER TIMES IT HAS HAPPENED, THERE WAS NOT A TRAILER ON THE BACK. WE WERE NOT TOUCHING THE KEY FOB, SO IT DIDN'T GET "PINCHED" IN A POCKET OR ANYTHING.
POWER TAILGATE IS COMING OPEN WHILE DRIVING. TAILGATE WAS DAMAGED DUE TO IT COMING OPEN WHILE TOWING A TRAILER. TAILGATE HAS OPENED ON TWO OCCASIONS AND REQUIRING REPLACEMENT BOTH TIMES. BOTH TIMES THE TAILGATE HAS COME OPEN IT HAS BEEN WHILE THERE WAS A TRAILER CONNECTED. ONCE WHILE DRIVING DOWN THE HIGHWAY AND THE OTHER WHILE PULLING OUT OF A PARKING LOT. FIRST OCCURRENCE WAS 05/22/2018 AND THE SECOND OCCURRENCE WAS 10/08/2018.
POWER TAILGATE IS COMING OPEN WHILE DRIVING. TAILGATE WAS DAMAGED DUE TO IT COMING OPEN WHILE TOWING A TRAILER. TAILGATE HAS OPENED ON TWO OCCASIONS AND REQUIRING REPLACEMENT BOTH TIMES. BOTH TIMES THE TAILGATE HAS COME OPEN IT HAS BEEN WHILE THERE WAS A TRAILER CONNECTED. ONCE WHILE DRIVING DOWN THE HIGHWAY AND THE OTHER WHILE PULLING OUT OF A PARKING LOT. FIRST OCCURRENCE WAS 05/22/2018 AND THE SECOND OCCURRENCE WAS 10/08/2018.
TL* THE CONTACT OWNS A 2017 FORD F -250 SUPER DUTY. THE CONTACT STATED THAT THE CUP HOLDER ASSEMBLY IN THE CONSOLE WAS NOT SEALED; THEREFORE, LIQUID LEAKED INTO THE CONSOLE COMPARTMENT AND THE CONSOLE LIGHTS FAILED. ADDITIONALLY, SMOKE EMERGED FROM THE CONSOLE AND THE CABIN FILLED UP WITH SMOKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MCLARTY DANIEL FORD, 2609 SOUTH WALTON BOULEVARD, BENTONVILLE, AR 72712, (479) 250-0401) WHO STATED THAT THE WIRES NEEDED TO BE REPLACED DUE TO WATER DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS DECLINED UNDER THE WARRANTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REPAIRS WOULD BE AT THE OWNER'S EXPENSE DUE TO USER ERROR. THE FAILURE MILEAGE WAS 56,144.
TL* THE CONTACT OWNS A 2017 FORD F -250 SUPER DUTY. THE CONTACT STATED THAT THE CUP HOLDER ASSEMBLY IN THE CONSOLE WAS NOT SEALED; THEREFORE, LIQUID LEAKED INTO THE CONSOLE COMPARTMENT AND THE CONSOLE LIGHTS FAILED. ADDITIONALLY, SMOKE EMERGED FROM THE CONSOLE AND THE CABIN FILLED UP WITH SMOKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MCLARTY DANIEL FORD, 2609 SOUTH WALTON BOULEVARD, BENTONVILLE, AR 72712, (479) 250-0401) WHO STATED THAT THE WIRES NEEDED TO BE REPLACED DUE TO WATER DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS DECLINED UNDER THE WARRANTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REPAIRS WOULD BE AT THE OWNER'S EXPENSE DUE TO USER ERROR. THE FAILURE MILEAGE WAS 56,144.
RAINWATER LEAKS INTO CAB ONTO FLOOR BOARD LEFT AND RIGHT SIDE.
RAINWATER LEAKS INTO CAB ONTO FLOOR BOARD LEFT AND RIGHT SIDE.
MY WIFE AND DAUGHTER WERE TRAVELING SOUTH ON INTERSTATE 55 NORTH OF SIKESTON, MISSOURI. MY WIFE WAS DRIVING THE TRUCK. AND WAS AT THE TIME OF THE INCIDENT PASSING A SEMI-TRUCK. SHE NOTICED THE TRUCK LOST POWER IN THE ENGINE AND A LIGHT CAME ON ON THE DASH. A MESSAGE APPEARED ON THE DASH RELATING TO THE POWER LOSS. SHE WAS ABLE TO GET THE TRUCK TO THE SHOULDER SAFELY. AS SOON AS SHE STOPPED THE TRUCK, SHE NOTICED SMOKE COMING FROM UNDER THE HOOD AND TOLD OUR DAUGHTER TO GET OUT OF THE TRUCK. AS SOON AS THEY GOT TO THE TAILGATE FLAMES STARTED SHOOTING OUT OF THE TRUCK. SHE SAW THAT THE FIRE STARTED ON THE LOWER RIGHT HAND SIDE OF THE ENGINE WITH FLAMES DROPPING DOWN ABOUT ONE FOOT FROM THE FRONT PASSENGER TIRE. THIS IS THE LOCATION OF THE OIL FILTER ON THE TRUCK. THE TRUCK WAS SOON ENGULFED IN FLAMES. THIS INCIDENT HAPPENED AT APPROXIMATELY 3:30 IN THE AFTERNOON. SHE HAD THE OIL CHANGED AT THE FORD DEALERSHIP IN CAPE GIRARDEAU, MISSOURI (FORD GROVES) EARLIER THAT DAY. LUCKILY THERE WERE NO INJURIES AND ONLY PROPERTY DAMAGE RESULTING FROM THE FIRE. IF THERE HAD BEEN A CHILD IN A CHILD RESTRAINT, IT COULD HAVE BEEN TRAGIC. THE TRUCK WAS TOWED BY D & K TOWING AND STORED AT THEIR FACILITY IN SIKESTON. THE SCOTT COUNTY FIRE DEPARTMENT RESPONDED TO THE FIRE. THE TRUCK AND THOUSANDS OF DOLLARS IN PERSONAL PROPERTY WERE DESTROYED IN THE INCIDENT.
MY WIFE AND DAUGHTER WERE TRAVELING SOUTH ON INTERSTATE 55 NORTH OF SIKESTON, MISSOURI. MY WIFE WAS DRIVING THE TRUCK. AND WAS AT THE TIME OF THE INCIDENT PASSING A SEMI-TRUCK. SHE NOTICED THE TRUCK LOST POWER IN THE ENGINE AND A LIGHT CAME ON ON THE DASH. A MESSAGE APPEARED ON THE DASH RELATING TO THE POWER LOSS. SHE WAS ABLE TO GET THE TRUCK TO THE SHOULDER SAFELY. AS SOON AS SHE STOPPED THE TRUCK, SHE NOTICED SMOKE COMING FROM UNDER THE HOOD AND TOLD OUR DAUGHTER TO GET OUT OF THE TRUCK. AS SOON AS THEY GOT TO THE TAILGATE FLAMES STARTED SHOOTING OUT OF THE TRUCK. SHE SAW THAT THE FIRE STARTED ON THE LOWER RIGHT HAND SIDE OF THE ENGINE WITH FLAMES DROPPING DOWN ABOUT ONE FOOT FROM THE FRONT PASSENGER TIRE. THIS IS THE LOCATION OF THE OIL FILTER ON THE TRUCK. THE TRUCK WAS SOON ENGULFED IN FLAMES. THIS INCIDENT HAPPENED AT APPROXIMATELY 3:30 IN THE AFTERNOON. SHE HAD THE OIL CHANGED AT THE FORD DEALERSHIP IN CAPE GIRARDEAU, MISSOURI (FORD GROVES) EARLIER THAT DAY. LUCKILY THERE WERE NO INJURIES AND ONLY PROPERTY DAMAGE RESULTING FROM THE FIRE. IF THERE HAD BEEN A CHILD IN A CHILD RESTRAINT, IT COULD HAVE BEEN TRAGIC. THE TRUCK WAS TOWED BY D & K TOWING AND STORED AT THEIR FACILITY IN SIKESTON. THE SCOTT COUNTY FIRE DEPARTMENT RESPONDED TO THE FIRE. THE TRUCK AND THOUSANDS OF DOLLARS IN PERSONAL PROPERTY WERE DESTROYED IN THE INCIDENT.