2002 FORD F-250 Vehicle Speed Control Problems

CRUISE CONTROL ISSUE

Mileage: 83,468

MY FAMILY IS FORD MOTOR DEDICATED AND AS WE BUY NEW TRUCKS THE OLD ONES ARE PASSED ON TO OTHER FAMILY MEMBERS. WE PURCHASED THREE NEW TRUCKS AND HAVING PROBLEMS WITH TWO. THEY ARE FORD 2002 F250 SUPER DUTY WITH THE 7.3 L DIESEL. BOTH TRUCKS HAVE HAD THERE DEFECTIVE INJECTOR WIRE HARNESSES REPLACED, SHORTED OUT ON THE INTERSTATE CAUSING THE ENGINES TO SHUT COMPLETELY DOWN. NO STEERING, BRAKES, NOTHING. I WAS TOLD BY THE TECH THAT THE WIRING IS DEFECTIVE AND THE OIL AND HEAT IS WHAT WAS CAUSED THE FAILURE, HE HAS SEEN THIS REPAIR QUIT OFTEN. THE OTHER PROBLEM IS ACCELERATION TO PASS OR GET UP TO SPEED QUICKLY GOING ON THE INTERSTATE OR ANYWHERE, WHEN YOU DEPRESS THE THROTTLE PEDAL QUICKLY THERE IS NOTHING LIKE IT JUST FELL ON ITS FACE. AFTER YOU TAKE YOUR FOOT OF THE PEDAL AND COUNT ABOUT 5 SECONDS AND TRY IT AGAIN IT WILL WORK. BIG SAFETY ISSUE. I HAVE HAD 4 CLOSE CALLS AND CANT AFFORD TO REPAIR THIS TRUCK ALL THE TIME ON V.A. DISABILITY. IF YOU KNOW ANYTHING PLEASE PASS IT ON OR BACK TO ME. REPAIRS ARE VERY EXPENSIVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 160,000

TL* THE CONTACT OWNS A 2002 FORD F-250 DIESEL. WHEN THE ACCELERATOR WAS DEPRESSED, THE CONTACT STATED THAT THE VEHICLE WOULD NOT MOVE, WHICH COULD CAUSE A CRASH. THE DEALER DIAGNOSED THAT A SILENT RECALL WAS ISSUED AND THE CONTACTS VEHICLE WAS A PART OF THAT RECALL, BUT THE MANUFACTURER DID NOT HONOR THE RECALL. THE DEALER REPLACED THE ACCELERATOR PEDAL. THE FAILURE AND CURRENT MILEAGE WAS 63,000.

Mileage: 63,000

TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT STATED THAT SHE RECEIVED A SETTLEMENT NOTICE FROM AN ADMINISTRATOR STATING THAT THERE WAS A POSSIBLE DEFECT IN THE ACCELERATOR PEDAL ON HER YEAR, MAKE AND MODEL VEHICLE. THE NOTICE STATED THAT THE PEDAL WOULD NOT FUNCTION PROPERLY AND WHEN IT WAS DEPRESSED. THE ENGINE WOULD IDLE RATHER THAN ACCELERATE. NO FAILURES HAVE OCCURRED AT THIS TIME; HOWEVER, SHE IS CONCERNED ABOUT THE SAFETY RISK IF THE FAILURE DOES OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 30,000.

Mileage: 30,000

TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06V286000 (VEHICLE SPEED CONTROL). HE TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT OTHER REPAIRS NEEDED TO BE PERFORMED FIRST. THE CRUISE CONTROL FAILURE DAMAGED THE FUSE BLOCK AND CABLE HARNESS. HE WAS INFORMED THAT THE REPAIR COSTS WOULD TOTAL APPROXIMATELY $1,500 - $2,000. THE MANUFACTURER STATED THAT THEY SENT THE CONTACT OTHER NOTICES AND WOULD PROVIDE ASSISTANCE. THE CONTACT STATED THAT HE NEVER RECEIVED ANY NOTICE PRIOR TO THE ONE DATED MAY OF 2008. THE VEHICLE'S CRUISE CONTROL ALSO STOPPED WORKING AROUND THE TIME HE RECEIVED THE RECALL NOTICE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 90,000.

Mileage: 90,000

1ST CRUISE CONTROL QUIT WORKING. 3 WEEKS LATER A NEW PROBLEM BEGAN. TO START VEHICLE I HAD TO TURN KEY TO ACCESSORY, MOVE GEAR SHIFT FROM PARK TO NEUTRAL, THEN TURNED KEY THE REST OF THE WAY TO START. AFTER ARRIVING ANYWHERE COULD NOT LEAVE VEHICLE IN PARK AND COULD NOT MOVE GEAR SHIFT BACK TO DRIVE. I HAD TO TURN VEHICLE OFF AND RESTART IT WITH THE ABOVE PROCEDURE. WITHIN A WEEK AFTER THE SHIFTING PROBLEM BEGAN I COULD NOT SHUT OVERDRIVE OFF. THEN, 2 DAYS LATER WHILE LEAVING HOME , THE SMELL OF AN ELECTRICAL FIRE AND BELLOWING WHITE SMOKE EMINATED FROM STEERING COLUMN. THIS FIRE OCCURRED ON MAY 13, 2007. VEHICLE WAS TOWED AT MY EXPENSE TO THE DEALER FROM WHICH IT WAS PURCHASED, LAIRD-NOLLER FORD IN LAWRENCE, KS AT A COST OF $110.00. IT WAS CURRENTLY STILL IN THE REPAIR SHOP AT ABOVE DEALERSHIP, WHO INFORMED ME THAT THE FUSE PANEL SHORT-CIRCUITED AND MELTED AND HAD TO BE REPLACED AT A COST OF APPROXIMATELY $670.00, BRINGING MY COST TO OVER $780.00. THE DEALERSHIP THEN CALLED ME ON MAY 17, 2007 AND INFORMED ME THAT THE CRUISE CONTROL STILL DID NOT WORK AFTER FIXING THE FUSE PANEL. THEY TRACED DOWN THE PROBLEM WITH THE CRUISE CONTROL, AND IT NEEDED A NEW MODULE AT A COST OF OVER $350.00 WHICH THEY BELIEVED IT TO BE THE PRIMARY SOURCE OF ALL OF THE AFOREMENTIONED PROBLEMS. THEY DENIED THE CRUISE CONTROL RECALL WAS PART OF THE PROBLEM, AND REFUSED TO PAY ANY OF THE COST ON THIS PART AND THE ENSUING DAMAGE CAUSED BY THIS DEFECTIVE PART. *AK

Mileage: 149,000

DT*: THE CONTACT STATED THE REAR BRAKE LIGHT REMAINED ILLUMINATED WHEN THE ENGINE WAS TURNED OFF AND THERE WAS A SMELL OF SMOKE. THE DEALER REPLACED THE WIRING HARNESS AND THE FUSE BOX CRUISE CONTROL DEACTIVATION SWITCH. THERE IS A NHTSA RECALL, # 05V388000, REGARDING THE VEHICLE SPEED CONTROL. THE VIN WAS NOT INCLUDED IN THE RECALL.*AK

Mileage: 160,000

DT: THE CONTACT STATED THE ACCELERATOR PEDAL STICK INTERMITTENTLY. THIS WAS GETTING PROGRESSIVELY WORSE FOR THE PAST YEAR. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AND THEY ARE REPLACING THE ACCELERATOR PEDAL SENSOR. *AK

WHILE DRIVING, AND WITHOUT WARNING, THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED. *JB

WHILE DRIVING UP A HILL WITH THE CRUISE CONTROL ACTIVATED THE CONSUMER APPLIED THE BRAKES AND THE VEHICLE ACCELERATED. THE DEALER WAS NOTIFIED. *NLM THE MOTOR CONTINUED TO REV UNTIL THE CONSUMER SHUT THE VEHICLE COMPLETELY OFF. (LARRY D. IS THE SECOND CONSUMER IN RE TO COMPLAINT) *SCC

Mileage: 20,000

GAS PEDAL STUCK ALL THE WAY TO THE FLOOR., AND VEHICLE WILL NOT MOVE AT ALL. DEALERSHIP IS AWARE OF PROBLEM. *AK

THE MODULE ACTAVATING THE TORQUE CONVERTER IS ENGAGING AT IDLE, CAUSING TRANSMISSION TO ENGAGE, AND VEHICLE TO SURGED FORWARD WITHOUT MANUALLY APPLYING ACCELERATOR.*AK