High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
Terrible exhaust fumes in the truck cab when using the heat or ac probably due to the extremely common exhaust manifold issues with these trucks. It could kill me and my child
Terrible exhaust fumes in the truck cab when using the heat or ac probably due to the extremely common exhaust manifold issues with these trucks. It could kill me and my child
REDUCTANT HEATER NOT COVERED BY WARRANTY UNDER EXTENDED EMISSIONS PROGRAM FOR THIS MODEL YEAR, ALTHOUGH LARGER TRUCKS WITH SAME DRIVETRAIN WERE COVERED. IT IS COVERED UNDER CUSTOMER SATISFACTION PROGRAM 18M01, FOR 2011-2015 F450 THROUGH F550 DIESEL TRUCKS, BUT ONLY FOR 2011 THROUGH 2012 FOR F250 AND F350 TRUCKS. THIS IS THE DEF HEATER ASSEMBLY.
REDUCTANT HEATER NOT COVERED BY WARRANTY UNDER EXTENDED EMISSIONS PROGRAM FOR THIS MODEL YEAR, ALTHOUGH LARGER TRUCKS WITH SAME DRIVETRAIN WERE COVERED. IT IS COVERED UNDER CUSTOMER SATISFACTION PROGRAM 18M01, FOR 2011-2015 F450 THROUGH F550 DIESEL TRUCKS, BUT ONLY FOR 2011 THROUGH 2012 FOR F250 AND F350 TRUCKS. THIS IS THE DEF HEATER ASSEMBLY.
TL* THE CONTACT OWNS A 2013 FORD F-250. WHILE DRIVING APPROXIMATELY 35 MPH, THE ABS, REDUCED POWER MODE, AND CHECK ENGINE INDICATORS ILLUMINATED INDEPENDENTLY. THE CONTACT CALLED THREE DIFFERENT DEALERS, INCLUDING WENDLE FORD AT 509-484-4800 (LOCATED AT 9000 N DIVISION ST, SPOKANE, WA 99218) AND WAS INFORMED TO BRING THE VEHICLE TO THEIR FACILITY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
TL* THE CONTACT OWNS A 2013 FORD F-250. WHILE DRIVING APPROXIMATELY 35 MPH, THE ABS, REDUCED POWER MODE, AND CHECK ENGINE INDICATORS ILLUMINATED INDEPENDENTLY. THE CONTACT CALLED THREE DIFFERENT DEALERS, INCLUDING WENDLE FORD AT 509-484-4800 (LOCATED AT 9000 N DIVISION ST, SPOKANE, WA 99218) AND WAS INFORMED TO BRING THE VEHICLE TO THEIR FACILITY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
VALVE SPRING WHILE DRIVING ON A HIGHWAY THE VALVE SPRING BROKE AFTER ONLY 78,000 MILES ON THE ENGINE.
VALVE SPRING WHILE DRIVING ON A HIGHWAY THE VALVE SPRING BROKE AFTER ONLY 78,000 MILES ON THE ENGINE.
TRAVELLING NORTH ON I25 IN NEW MEXICO. GOING 60 MPH PULLING A 5TH WHEEL TRAILER. LOW FUEL PRESSURE LIGHT CAME ON AND LOST POWER STEERING. SMOKE COMING FROM UNDER HOOD. THEN ALL WARNING LIGHTS CAME ON AND COASTED TO SIDE OF THE ROAD. BY THE TIME I STOPPED, THE ENGINE COMPARTMENT WAS FULLY ENGULFED IN FLAMES. TRIED TO RELEASE THE HOOD BUT CABLE MELTED. EXITED THE VEHICLE AND CALLED 911. PASSER BY LOANED ME FIRE EXTINGUISHERS BUT FIRE TOO HOT. FIRE DEPARTMENT ARRIVED WITHIN MINUTES AND EXTINGUISHED THE FLAMES. TRUCK TOWED TO A HOLDING YARD.
TRAVELLING NORTH ON I25 IN NEW MEXICO. GOING 60 MPH PULLING A 5TH WHEEL TRAILER. LOW FUEL PRESSURE LIGHT CAME ON AND LOST POWER STEERING. SMOKE COMING FROM UNDER HOOD. THEN ALL WARNING LIGHTS CAME ON AND COASTED TO SIDE OF THE ROAD. BY THE TIME I STOPPED, THE ENGINE COMPARTMENT WAS FULLY ENGULFED IN FLAMES. TRIED TO RELEASE THE HOOD BUT CABLE MELTED. EXITED THE VEHICLE AND CALLED 911. PASSER BY LOANED ME FIRE EXTINGUISHERS BUT FIRE TOO HOT. FIRE DEPARTMENT ARRIVED WITHIN MINUTES AND EXTINGUISHED THE FLAMES. TRUCK TOWED TO A HOLDING YARD.
PART OF SPARK PLUG BLEW OUT OF THE HEAD. THE REMAINING PORTION FELL INTO THE CYLINDER CAUSING INTERNAL DAMAGE TO TWO CYLINDERS. DEALER HAD TO INSTALL REMANUFACTURED ENGINE. VERY EXPENSIVE.
PART OF SPARK PLUG BLEW OUT OF THE HEAD. THE REMAINING PORTION FELL INTO THE CYLINDER CAUSING INTERNAL DAMAGE TO TWO CYLINDERS. DEALER HAD TO INSTALL REMANUFACTURED ENGINE. VERY EXPENSIVE.
EXHAUST GAS TEMPERATURE SENSORS CONTINUE TO CAUSE ISSUES, BEGINNING WITHIN A YEAR OF PURCHASE OF VEHICLE NEW IN 11/2013 (JULY 28, 2014). MY TRUCK HAS BEEN IN THE FORD SHOP AT LEAST SEVEN TIMES NOW (CURRENTLY IN THE SHOP NOW--JULY 2017--FOR A SENSOR THAT SHOWED PROBLEMS AND WAS REPLACED LAST MONTH--JUNE 2017). THE VEHICLE WAS MOVING IN EACH CIRCUMSTANCE; THE FIRST TIME MY DASHBOARD LIT UP AND SAID "STOP SAFELY NOW"--I BARELY MADE IT OFF THE HIGHWAY BEFORE THE TRUCK SHUT DOWN. HAD TO HAVE IT TOWED TO DEALERSHIP.
EXHAUST GAS TEMPERATURE SENSORS CONTINUE TO CAUSE ISSUES, BEGINNING WITHIN A YEAR OF PURCHASE OF VEHICLE NEW IN 11/2013 (JULY 28, 2014). MY TRUCK HAS BEEN IN THE FORD SHOP AT LEAST SEVEN TIMES NOW (CURRENTLY IN THE SHOP NOW--JULY 2017--FOR A SENSOR THAT SHOWED PROBLEMS AND WAS REPLACED LAST MONTH--JUNE 2017). THE VEHICLE WAS MOVING IN EACH CIRCUMSTANCE; THE FIRST TIME MY DASHBOARD LIT UP AND SAID "STOP SAFELY NOW"--I BARELY MADE IT OFF THE HIGHWAY BEFORE THE TRUCK SHUT DOWN. HAD TO HAVE IT TOWED TO DEALERSHIP.
AT APPROXIMATELY 44,000 MILES THE RADIATOR DEVELOPED A LEAK. WARRANTY ON THIS ITEM I WAS TOLD EXPIRED AT 36,000 AND IT WILL NOT BE COVERED.
AT APPROXIMATELY 44,000 MILES THE RADIATOR DEVELOPED A LEAK. WARRANTY ON THIS ITEM I WAS TOLD EXPIRED AT 36,000 AND IT WILL NOT BE COVERED.
THIS IS THE SECOND TIME THAT THIS ISSUE HAS HAPPENED. THE FIRST OCCASION WAS ON 1-22-15 WHILE DRIVING 40 MPH, MESSAGE CENTER ALERT NOTIFIED THAT A EMISSIONS FAULT HAD OCCURRED AND VEHICLE WILL BE PUT INTO EMERGENCY MODE AND SPEED WILL BE LIMITED TO 50 MPH WITHIN 50 MILES. I IMMEDIATELY TOOK THE TRUCK TO THE DEALER AND WAS NOTIFIED THAT THERE WAS A PROBLEM WITH THE DEF SYSTEM. AT THE SAME TIME, I WAS INFORMED THAT AN UPDATE WAS NEEDED (14E03 PROGRAM UPDATE). THIS WAS A FUEL SYSTEM CALIBRATION. ALL WORK WAS COMPLETED WITH NO EXPLANATION. I LEFT AND THE TRUCK SEEMED FINE WITH NO MESSAGES. THE SECOND ISSUE HAPPENED ON 2-3-15 O.D. READING 57393. I WAS DRIVING 75 MPH ON IH10 WHEN THE MESSAGE CENTER NOTIFIED ME THAT A EMISSIONS SYSTEM ERROR HAD OCCURRED AND THE VEHICLE SPEED IS NOW LIMITED TO 50 MPH. AS A RESULT, THE TRUCK BEGAN TO IMMEDIATELY SLOW TO 50 MPH. I LOOKED IN MY REARVIEW MIRROR AND NOTICE A SEMI-TRUCK CLOSING FROM BEHIND AT 70-75 MPH. WE WERE BOTH IN THE RIGHT HAND LANE AND ANOTHER CAR WAS NEXT TO THE TRUCK IN THE PASSING LANE. THE TRUCK HAD NO WAY TO MOVE OVER AND AVOID ME. AS THEY APPROACHED ME, I HAD TO MOVE RIGHT TO THE SHOULDER TO TRY TO GET OUT OF THE WAY OF THE PENDING DISASTER. THE SEMI-TRUCK STARTED TO JACKKNIFE AND BARELY MISSED ME. THE OTHER CAR HAD TO MOVE OVER INTO THE MEDIAN. THIS WAS HORRIBLE AND POTENTIALLY DEADLY. I TOOK THE TRUCK TO THE DEALER AND THEIR REPORT STATES THAT A NOX MODULE FAILED AND HAD TO BE REPLACED. THIS IS A SAFETY ISSUE... NOT AN EMISSIONS ISSUE. HOW STUPID CAN YOU POSSIBLY BE TO PUT A POSSIBLE EMISSIONS PROBLEM IN FRONT OF ALL OF THE HUMAN LIVES AT STAKE. IN ADDITION, THERE SEEMS TO BE SEVERAL EMISSIONS SENSORS THAT CAN FAIL THAT WILL SHUT THE TRUCK DOWN IMMEDIATELY. THIS IS TOTALLY UNACCEPTABLE AND SHOULD BE CORRECTED. FORD ADMITTED THAT THEY OVERRIDE THIS LIMITATION FOR AMBULANCES. EITHER THE TRUCK IS SAFE OR IT'S NOT. *TR
THIS IS THE SECOND TIME THAT THIS ISSUE HAS HAPPENED. THE FIRST OCCASION WAS ON 1-22-15 WHILE DRIVING 40 MPH, MESSAGE CENTER ALERT NOTIFIED THAT A EMISSIONS FAULT HAD OCCURRED AND VEHICLE WILL BE PUT INTO EMERGENCY MODE AND SPEED WILL BE LIMITED TO 50 MPH WITHIN 50 MILES. I IMMEDIATELY TOOK THE TRUCK TO THE DEALER AND WAS NOTIFIED THAT THERE WAS A PROBLEM WITH THE DEF SYSTEM. AT THE SAME TIME, I WAS INFORMED THAT AN UPDATE WAS NEEDED (14E03 PROGRAM UPDATE). THIS WAS A FUEL SYSTEM CALIBRATION. ALL WORK WAS COMPLETED WITH NO EXPLANATION. I LEFT AND THE TRUCK SEEMED FINE WITH NO MESSAGES. THE SECOND ISSUE HAPPENED ON 2-3-15 O.D. READING 57393. I WAS DRIVING 75 MPH ON IH10 WHEN THE MESSAGE CENTER NOTIFIED ME THAT A EMISSIONS SYSTEM ERROR HAD OCCURRED AND THE VEHICLE SPEED IS NOW LIMITED TO 50 MPH. AS A RESULT, THE TRUCK BEGAN TO IMMEDIATELY SLOW TO 50 MPH. I LOOKED IN MY REARVIEW MIRROR AND NOTICE A SEMI-TRUCK CLOSING FROM BEHIND AT 70-75 MPH. WE WERE BOTH IN THE RIGHT HAND LANE AND ANOTHER CAR WAS NEXT TO THE TRUCK IN THE PASSING LANE. THE TRUCK HAD NO WAY TO MOVE OVER AND AVOID ME. AS THEY APPROACHED ME, I HAD TO MOVE RIGHT TO THE SHOULDER TO TRY TO GET OUT OF THE WAY OF THE PENDING DISASTER. THE SEMI-TRUCK STARTED TO JACKKNIFE AND BARELY MISSED ME. THE OTHER CAR HAD TO MOVE OVER INTO THE MEDIAN. THIS WAS HORRIBLE AND POTENTIALLY DEADLY. I TOOK THE TRUCK TO THE DEALER AND THEIR REPORT STATES THAT A NOX MODULE FAILED AND HAD TO BE REPLACED. THIS IS A SAFETY ISSUE... NOT AN EMISSIONS ISSUE. HOW STUPID CAN YOU POSSIBLY BE TO PUT A POSSIBLE EMISSIONS PROBLEM IN FRONT OF ALL OF THE HUMAN LIVES AT STAKE. IN ADDITION, THERE SEEMS TO BE SEVERAL EMISSIONS SENSORS THAT CAN FAIL THAT WILL SHUT THE TRUCK DOWN IMMEDIATELY. THIS IS TOTALLY UNACCEPTABLE AND SHOULD BE CORRECTED. FORD ADMITTED THAT THEY OVERRIDE THIS LIMITATION FOR AMBULANCES. EITHER THE TRUCK IS SAFE OR IT'S NOT. *TR