This Problem Across All Years
TL*THE CONTACT OWNS A 2002 FORD F350 DIESEL ENGINE VEHICLE. HE STATED THAT THE REAR BRAKES WOULD NOT LOCK BUT WOULD STICK WHILE BRAKING AT 40 MPH. HE ALSO STATED THAT THE VEHICLE WOULD FEEL AS IF IT WERE PULLING FROM SIDE TO SIDE. THE DEALER REPLACED THE REAR AND FRONTAL DISC BRAKES. THE CONTACT MADE REPAIRS TO THE REAR CALIPER. HE ALSO FELT THAT THE BRAKE LINE MAY HAVE BEEN THE CAUSE OF THE FAILURE. TO DATE, THE FAILURE PERSISTS. THE FAILURE AND CURRENT MILEAGES WERE UNDER 64,000. UPDATED 4/28/10 *CN UPDATED 05/06/10.*JB
TL*THE CONTACT OWNS A 2002 FORD F350 DIESEL ENGINE VEHICLE. HE STATED THAT THE REAR BRAKES WOULD NOT LOCK BUT WOULD STICK WHILE BRAKING AT 40 MPH. HE ALSO STATED THAT THE VEHICLE WOULD FEEL AS IF IT WERE PULLING FROM SIDE TO SIDE. THE DEALER REPLACED THE REAR AND FRONTAL DISC BRAKES. THE CONTACT MADE REPAIRS TO THE REAR CALIPER. HE ALSO FELT THAT THE BRAKE LINE MAY HAVE BEEN THE CAUSE OF THE FAILURE. TO DATE, THE FAILURE PERSISTS. THE FAILURE AND CURRENT MILEAGES WERE UNDER 64,000. UPDATED 4/28/10 *CN UPDATED 05/06/10.*JB
TL*THE CONTACT OWNS A 2002 FORD F350 SUPER DUTY. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A SAFETY RECALL REPAIRED. AT THAT TIME, THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO HAVE AN OIL CHANGE. ALSO, THE OIL PAN NEEDED TO BE CHANGED BECAUSE IT WAS RUSTING AND PITTING. THE COST TO REPLACE THE OIL PAN ON HER DIESEL ENGINE IS $2,399.82. THE CONTACT STATED THAT THE REAR UNIVERSAL HAD TO BE REPLACED AT 27,770 MILES AND THEN HAD TO BE REPLACED A SECOND TIME, IN ADDITION TO THE CARRIER BEARINGS AT 47,325 MILES. THE VEHICLE WAS UNDER WARRANTY THE FIRST TIME, BUT THE CONTACT PAID FOR THE REPAIR THE SECOND TIME. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 58,347. UPDATED 02-04-08. *KB THE CONSUMER STATED REPLACED WEATHERSTRIP, REPLACED REAR U JOINT, DISC PADS REPLACE, AND REPLACED BROKEN CONSOLE LID. UPDATED 02/04/08 *TR
TL*THE CONTACT OWNS A 2002 FORD F350 SUPER DUTY. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A SAFETY RECALL REPAIRED. AT THAT TIME, THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO HAVE AN OIL CHANGE. ALSO, THE OIL PAN NEEDED TO BE CHANGED BECAUSE IT WAS RUSTING AND PITTING. THE COST TO REPLACE THE OIL PAN ON HER DIESEL ENGINE IS $2,399.82. THE CONTACT STATED THAT THE REAR UNIVERSAL HAD TO BE REPLACED AT 27,770 MILES AND THEN HAD TO BE REPLACED A SECOND TIME, IN ADDITION TO THE CARRIER BEARINGS AT 47,325 MILES. THE VEHICLE WAS UNDER WARRANTY THE FIRST TIME, BUT THE CONTACT PAID FOR THE REPAIR THE SECOND TIME. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 58,347. UPDATED 02-04-08. *KB THE CONSUMER STATED REPLACED WEATHERSTRIP, REPLACED REAR U JOINT, DISC PADS REPLACE, AND REPLACED BROKEN CONSOLE LID. UPDATED 02/04/08 *TR
2002 FORD 350 DEVELOPED PROBLEMS WITH THE BRAKING SYSTEM.*MR THE CONSUMER STATED EVEN UNDER MODERATE BRAKING THE FRONT ROTORS WARPED WHICH CAUSED BRAKE AND HANDLING PROBLEMS. THE BRAKES HAVE BEEN AN ONGOING PROBLEM. THE BELT TENSIONER AND BATTERY WAS REPLACED. THE CHECK ENGINE LIGHT ILLUMINATED.*JB
2002 FORD 350 DEVELOPED PROBLEMS WITH THE BRAKING SYSTEM.*MR THE CONSUMER STATED EVEN UNDER MODERATE BRAKING THE FRONT ROTORS WARPED WHICH CAUSED BRAKE AND HANDLING PROBLEMS. THE BRAKES HAVE BEEN AN ONGOING PROBLEM. THE BELT TENSIONER AND BATTERY WAS REPLACED. THE CHECK ENGINE LIGHT ILLUMINATED.*JB
THIS COMPLAINT INVOLVES 2 FORD F350 SUPER DUTY TRUCKS. ONE WAS A 1999 AND THE OTHER IS MY PRESENT 2002. BOTH VEHICLES SHOWED SIGNS OF DEFECTIVE ROTORS....PROBABLY WARPING. THE 1999 NEEDED TO HAVE THE ROTORS TURNED AT APPROXIMATELY 19,000 MILES. I TRADED THAT TRUCK IN FOR MY PRESENT 2002 F350 SUPER DUTY. SURPRISE.....SURPRISE THIS VEHICLE HAS RECENTLY TURNED 20,000 MILES AND THE ROTORS ARE NOW WARPED. YIPPIE!!!! I BELIEVE THIS MONDAY JUNE 23 THE ROTORS WILL BE UNCEREMONIOUSLY TURNED. PERHAPS FORD SHOULD ADDRESS THIS PROBLEM BEFORE SOMEONE SUFFERS AN INJURY OR A FATALITY. *NLM
THIS COMPLAINT INVOLVES 2 FORD F350 SUPER DUTY TRUCKS. ONE WAS A 1999 AND THE OTHER IS MY PRESENT 2002. BOTH VEHICLES SHOWED SIGNS OF DEFECTIVE ROTORS....PROBABLY WARPING. THE 1999 NEEDED TO HAVE THE ROTORS TURNED AT APPROXIMATELY 19,000 MILES. I TRADED THAT TRUCK IN FOR MY PRESENT 2002 F350 SUPER DUTY. SURPRISE.....SURPRISE THIS VEHICLE HAS RECENTLY TURNED 20,000 MILES AND THE ROTORS ARE NOW WARPED. YIPPIE!!!! I BELIEVE THIS MONDAY JUNE 23 THE ROTORS WILL BE UNCEREMONIOUSLY TURNED. PERHAPS FORD SHOULD ADDRESS THIS PROBLEM BEFORE SOMEONE SUFFERS AN INJURY OR A FATALITY. *NLM
READ BOTTOM TO GET SAFETY CONCERN: CALLED FORD THIS MORNING, AND VERBALLY INFORMED THEM OF THE PROBLEM WITH THE ROTORS ON MY F350, AND THEY SAID THAT THEY WOULD CALL BACK THE NEXT DAY. RECEIVED A CALL IN 2 HOURS AND WAS INFORMED THAT THE ONLY THING THAT FORD CAN DO IS RESURFACE WARPED ROTORS UNLESS THE ROTORS DO NOT MEET FORD??S SPECIFICATION. I AM SURE THAT THE ONLY SPECIFICATION IS ON THICKNESS, AND I AM SURE THAT SINCE THE PADS STILL HAVE 10MM THE ROTORS ARE GOING TO BE THICK ENOUGH TO BE TURNED OR RESURFACED. WHEN THE SURFACE OF THE ROTOR IS RESURFACED A LAYER OF THE METAL IS SHAVED OFF LEAVING LESS METAL ON THE ROTOR, PUT A DIFFERENT WAY THINNER ROTOR WALLS. THE THINNER THE ROTOR WALL, THE FASTER THE ROTOR WILL HEAT UP, AND HEAT CAUSES THE DEFECTIVE ROTORS TO WARP. IF DEFECTIVE ROTORS ARE TURNED THEY WILL WARP AGAIN, AND THEY WILL WARP IN LESS SEVERE CONDITIONS THAN THE FIRST TIME WHEN THEY WERE THICKER. THE OPERATOR ON THE PHONE WAS NOT TECHNICAL AND THE DISCUSSION WENT ON DEAF EARS. I ALSO TOLD THE OPERATOR THAT THIS DEFECT IS A SAFETY CONCERN DUE TO THE FACT THAT IF I AM GOING DOWN A HILL AND HAVE TO PUT ON MY BRAKES AND HIT A SLICK AREA IN THE ROAD, THERE IS A MUCH GREATER POSSIBILITY OF LOSING CONTROL OF THE VEHICLE THAN IF THE BRAKES WERE FUNCTIONING PROPERLY. THIS FACT COMBINED WITH THE FACT THAT TURNED ROTORS WOULD WARP AT A GREATER RATE AND MORE QUICKLY, LEADS ME TO BELIEVE THAT FORD IS ENCOURAGING THE DEALERS TO PLACE POTENTIALLY HAZARDOUS, DEFECTIVE VEHICLES ON THE ROAD. MY F350 HAS 21500 MILES, AND IS UNDER WARRANTY. I HAVE RESEARCHED THE PROBLEM AND FOUND THAT FORD HAS DONE THIS TO A LOT OF SUPER DUTY TRUCKS AND THEY ARE ALL OUT ON THE ROAD WITH DEFECTIVE BRAKES. 4/8/03 SENT THE DOCUMENT TO FORD WITH UPDATES. *NLM
READ BOTTOM TO GET SAFETY CONCERN: CALLED FORD THIS MORNING, AND VERBALLY INFORMED THEM OF THE PROBLEM WITH THE ROTORS ON MY F350, AND THEY SAID THAT THEY WOULD CALL BACK THE NEXT DAY. RECEIVED A CALL IN 2 HOURS AND WAS INFORMED THAT THE ONLY THING THAT FORD CAN DO IS RESURFACE WARPED ROTORS UNLESS THE ROTORS DO NOT MEET FORD??S SPECIFICATION. I AM SURE THAT THE ONLY SPECIFICATION IS ON THICKNESS, AND I AM SURE THAT SINCE THE PADS STILL HAVE 10MM THE ROTORS ARE GOING TO BE THICK ENOUGH TO BE TURNED OR RESURFACED. WHEN THE SURFACE OF THE ROTOR IS RESURFACED A LAYER OF THE METAL IS SHAVED OFF LEAVING LESS METAL ON THE ROTOR, PUT A DIFFERENT WAY THINNER ROTOR WALLS. THE THINNER THE ROTOR WALL, THE FASTER THE ROTOR WILL HEAT UP, AND HEAT CAUSES THE DEFECTIVE ROTORS TO WARP. IF DEFECTIVE ROTORS ARE TURNED THEY WILL WARP AGAIN, AND THEY WILL WARP IN LESS SEVERE CONDITIONS THAN THE FIRST TIME WHEN THEY WERE THICKER. THE OPERATOR ON THE PHONE WAS NOT TECHNICAL AND THE DISCUSSION WENT ON DEAF EARS. I ALSO TOLD THE OPERATOR THAT THIS DEFECT IS A SAFETY CONCERN DUE TO THE FACT THAT IF I AM GOING DOWN A HILL AND HAVE TO PUT ON MY BRAKES AND HIT A SLICK AREA IN THE ROAD, THERE IS A MUCH GREATER POSSIBILITY OF LOSING CONTROL OF THE VEHICLE THAN IF THE BRAKES WERE FUNCTIONING PROPERLY. THIS FACT COMBINED WITH THE FACT THAT TURNED ROTORS WOULD WARP AT A GREATER RATE AND MORE QUICKLY, LEADS ME TO BELIEVE THAT FORD IS ENCOURAGING THE DEALERS TO PLACE POTENTIALLY HAZARDOUS, DEFECTIVE VEHICLES ON THE ROAD. MY F350 HAS 21500 MILES, AND IS UNDER WARRANTY. I HAVE RESEARCHED THE PROBLEM AND FOUND THAT FORD HAS DONE THIS TO A LOT OF SUPER DUTY TRUCKS AND THEY ARE ALL OUT ON THE ROAD WITH DEFECTIVE BRAKES. 4/8/03 SENT THE DOCUMENT TO FORD WITH UPDATES. *NLM