18
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0
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0
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0
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This Problem Across All Years

All Engine And Engine Cooling Complaints

Showing 18 of 18
Feb 27, 2023 196,475 mi

The contact owns a 2012 Ford F-350 SD. The contact stated while driving 55 MPH, the vehicle went into LIMP Mode and lost motive power. The message "Stop Vehicle Safely Now" was displayed. The contact was able to pull to the side of the road. The contact stated that the vehicle failed to restart after several attempts and the message remained displayed. The contact stated that the vehicle started up after an hour and half. The vehicle was taken to a local Pep Boys, where it was diagnosed that the failure was related to the exhaust gas temperature sensor. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that Ford Campaign Numbers: 15N01 and 15N02 had expired unless the vehicle was an ambulance. The failure mileage was approximately 196,475. The contact stated that they purchased one EGTS and installed the part themselves. The dealer recommended to replace all four sensors as well as the EGR valve. After the installation of the new EGTS, the vehicle seems to run okay.

Feb 27, 2023 196,475 mi

The contact owns a 2012 Ford F-350 SD. The contact stated while driving 55 MPH, the vehicle went into LIMP Mode and lost motive power. The message "Stop Vehicle Safely Now" was displayed. The contact was able to pull to the side of the road. The contact stated that the vehicle failed to restart after several attempts and the message remained displayed. The contact stated that the vehicle started up after an hour and half. The vehicle was taken to a local Pep Boys, where it was diagnosed that the failure was related to the exhaust gas temperature sensor. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that Ford Campaign Numbers: 15N01 and 15N02 had expired unless the vehicle was an ambulance. The failure mileage was approximately 196,475. The contact stated that they purchased one EGTS and installed the part themselves. The dealer recommended to replace all four sensors as well as the EGR valve. After the installation of the new EGTS, the vehicle seems to run okay.

Dec 1, 2014 35,000 mi

THIS IS THE THIRD TIME THAT MY TRUCK HAS LEFT ME ON THE SIDE OF THE ROAD. FORD HAD A RECALL OF ALL 2012 AMBULANCE F350 BECAUSE OF THIS EXACT SITUATION AND IS LEAVING THE CONSUMER TO WORRY WITH IT ON THEIR OWN. THE ACTUAL PROBLEM IS THE EGT SENSOR 13 AND 14 IN THE EXHAUST SYSTEM. THESE SENSORS CONTINUE TO FAIL AND ALL FORD CAN DO IS TO KEEP MY VEHICLE FOR 4-5 DAYS AND TELL ME THAT THEY CANT FIND THE ISSUE AND THEY REPLACE THE SENSORS (ONLY TO FAIL AGAIN IN ABOUT A MONTH). I CAN NOT DRIVE THIS VEHICLE ANYWHERE WITHOUT THE THOUGHT OF FAILURE. THERE IS NO WAY I CAN TAKE THIS TRUCK OUT OF MY NORMAL AROUND TOWN AREA AS IF FAILURE DOES OCCUR, I AM STUCK. I AM AFRAID THAT IT IS GOING TO DIE ON ME IN TRAFFIC AND CAUSE AN ACCIDENT OR DEATH OF MYSELF OR A PASSENGER. I HAVE TAKEN IT TO 3 DIFFERENT LOCAL DEALERS ONLY TO BE TOLD THAT THEY DON'T HAVE A CLUE AND KNOW NOTHING OF ANY OTHER SIMILAR INSTANCES OF THIS EVER HAPPENING. (I CAN SHOW YOU 50 CASES ONLINE THAT HAVE HAPPENED TO OTHER OWNERS OF THE SAME VEHICLE) I AM LOOKING TO GET THIS TAKEN CARE OF AS SOON AS POSSIBLE AS I AM DRIVING AT $65,000 VEHICLE THAT I CANT TRUST TO DRIVE ACROSS THE STATE LINE. ANY RECOURSE THAT YOU CAN OFFER IS VERY MUCH APPRECIATED AS FORD IS ACTING CLUELESS TO THIS ONGOING ISSUE. THANK YOU FOR YOUR HELP. *JS

Dec 1, 2014 35,000 mi

THIS IS THE THIRD TIME THAT MY TRUCK HAS LEFT ME ON THE SIDE OF THE ROAD. FORD HAD A RECALL OF ALL 2012 AMBULANCE F350 BECAUSE OF THIS EXACT SITUATION AND IS LEAVING THE CONSUMER TO WORRY WITH IT ON THEIR OWN. THE ACTUAL PROBLEM IS THE EGT SENSOR 13 AND 14 IN THE EXHAUST SYSTEM. THESE SENSORS CONTINUE TO FAIL AND ALL FORD CAN DO IS TO KEEP MY VEHICLE FOR 4-5 DAYS AND TELL ME THAT THEY CANT FIND THE ISSUE AND THEY REPLACE THE SENSORS (ONLY TO FAIL AGAIN IN ABOUT A MONTH). I CAN NOT DRIVE THIS VEHICLE ANYWHERE WITHOUT THE THOUGHT OF FAILURE. THERE IS NO WAY I CAN TAKE THIS TRUCK OUT OF MY NORMAL AROUND TOWN AREA AS IF FAILURE DOES OCCUR, I AM STUCK. I AM AFRAID THAT IT IS GOING TO DIE ON ME IN TRAFFIC AND CAUSE AN ACCIDENT OR DEATH OF MYSELF OR A PASSENGER. I HAVE TAKEN IT TO 3 DIFFERENT LOCAL DEALERS ONLY TO BE TOLD THAT THEY DON'T HAVE A CLUE AND KNOW NOTHING OF ANY OTHER SIMILAR INSTANCES OF THIS EVER HAPPENING. (I CAN SHOW YOU 50 CASES ONLINE THAT HAVE HAPPENED TO OTHER OWNERS OF THE SAME VEHICLE) I AM LOOKING TO GET THIS TAKEN CARE OF AS SOON AS POSSIBLE AS I AM DRIVING AT $65,000 VEHICLE THAT I CANT TRUST TO DRIVE ACROSS THE STATE LINE. ANY RECOURSE THAT YOU CAN OFFER IS VERY MUCH APPRECIATED AS FORD IS ACTING CLUELESS TO THIS ONGOING ISSUE. THANK YOU FOR YOUR HELP. *JS

Dec 1, 2014 35,000 mi

THIS IS THE THIRD TIME THAT MY TRUCK HAS LEFT ME ON THE SIDE OF THE ROAD. FORD HAD A RECALL OF ALL 2012 AMBULANCE F350 BECAUSE OF THIS EXACT SITUATION AND IS LEAVING THE CONSUMER TO WORRY WITH IT ON THEIR OWN. THE ACTUAL PROBLEM IS THE EGT SENSOR 13 AND 14 IN THE EXHAUST SYSTEM. THESE SENSORS CONTINUE TO FAIL AND ALL FORD CAN DO IS TO KEEP MY VEHICLE FOR 4-5 DAYS AND TELL ME THAT THEY CANT FIND THE ISSUE AND THEY REPLACE THE SENSORS (ONLY TO FAIL AGAIN IN ABOUT A MONTH). I CAN NOT DRIVE THIS VEHICLE ANYWHERE WITHOUT THE THOUGHT OF FAILURE. THERE IS NO WAY I CAN TAKE THIS TRUCK OUT OF MY NORMAL AROUND TOWN AREA AS IF FAILURE DOES OCCUR, I AM STUCK. I AM AFRAID THAT IT IS GOING TO DIE ON ME IN TRAFFIC AND CAUSE AN ACCIDENT OR DEATH OF MYSELF OR A PASSENGER. I HAVE TAKEN IT TO 3 DIFFERENT LOCAL DEALERS ONLY TO BE TOLD THAT THEY DON'T HAVE A CLUE AND KNOW NOTHING OF ANY OTHER SIMILAR INSTANCES OF THIS EVER HAPPENING. (I CAN SHOW YOU 50 CASES ONLINE THAT HAVE HAPPENED TO OTHER OWNERS OF THE SAME VEHICLE) I AM LOOKING TO GET THIS TAKEN CARE OF AS SOON AS POSSIBLE AS I AM DRIVING AT $65,000 VEHICLE THAT I CANT TRUST TO DRIVE ACROSS THE STATE LINE. ANY RECOURSE THAT YOU CAN OFFER IS VERY MUCH APPRECIATED AS FORD IS ACTING CLUELESS TO THIS ONGOING ISSUE. THANK YOU FOR YOUR HELP. *JS

Dec 1, 2014 35,000 mi

THIS IS THE THIRD TIME THAT MY TRUCK HAS LEFT ME ON THE SIDE OF THE ROAD. FORD HAD A RECALL OF ALL 2012 AMBULANCE F350 BECAUSE OF THIS EXACT SITUATION AND IS LEAVING THE CONSUMER TO WORRY WITH IT ON THEIR OWN. THE ACTUAL PROBLEM IS THE EGT SENSOR 13 AND 14 IN THE EXHAUST SYSTEM. THESE SENSORS CONTINUE TO FAIL AND ALL FORD CAN DO IS TO KEEP MY VEHICLE FOR 4-5 DAYS AND TELL ME THAT THEY CANT FIND THE ISSUE AND THEY REPLACE THE SENSORS (ONLY TO FAIL AGAIN IN ABOUT A MONTH). I CAN NOT DRIVE THIS VEHICLE ANYWHERE WITHOUT THE THOUGHT OF FAILURE. THERE IS NO WAY I CAN TAKE THIS TRUCK OUT OF MY NORMAL AROUND TOWN AREA AS IF FAILURE DOES OCCUR, I AM STUCK. I AM AFRAID THAT IT IS GOING TO DIE ON ME IN TRAFFIC AND CAUSE AN ACCIDENT OR DEATH OF MYSELF OR A PASSENGER. I HAVE TAKEN IT TO 3 DIFFERENT LOCAL DEALERS ONLY TO BE TOLD THAT THEY DON'T HAVE A CLUE AND KNOW NOTHING OF ANY OTHER SIMILAR INSTANCES OF THIS EVER HAPPENING. (I CAN SHOW YOU 50 CASES ONLINE THAT HAVE HAPPENED TO OTHER OWNERS OF THE SAME VEHICLE) I AM LOOKING TO GET THIS TAKEN CARE OF AS SOON AS POSSIBLE AS I AM DRIVING AT $65,000 VEHICLE THAT I CANT TRUST TO DRIVE ACROSS THE STATE LINE. ANY RECOURSE THAT YOU CAN OFFER IS VERY MUCH APPRECIATED AS FORD IS ACTING CLUELESS TO THIS ONGOING ISSUE. THANK YOU FOR YOUR HELP. *JS

Jul 14, 2014 60,000 mi

WARNING CAME ON SAYING "STOP SAFELY NOW" AND AS I PULLED TO THE SIDE OF THE ROAD THE TRUCK SHUT DOWN AND WOULD NOT RE-START. LUCKILY I WAS NOT ON A BUSY ROAD, PULLING A TRAILER OR OUT OF CELL RANGE OR THERE DEFINITELY COULD HAVE BEEN A PROBLEM. BECAUSE THERE IS NO WARNING AND THE VEHICLE WILL NOT START AGAIN AND THESE TRUCKS ARE WAY TO BIG TO SIMPLY PUSH OFF THE ROAD THIS IS A VERY DANGEROUS SITUATION. AFTER LOOKING INTO THE PROBLEM ONLINE I HAVE DISCOVERED THAT THIS IS AND HAS BEEN A PROBLEM ON THESE TRUCKS AND NOW THAT I HAVE BEEN TOLD THAT THE REPLACEMENT SENSOR IS ON NATIONAL BACKORDER AND WILL TAKE AN UNDETERMINED AMOUNT OF TIME TO FIND, THIS IS A VERY COMMON PROBLEM. THESE ARE LARGE TRUCK AND OFTEN ARE PULLING LARGE LOADS, THIS PROBLEM OF A SENSOR THAT CAN COMPLETELY SHUT DOWN A TRUCK LEAVING IT STRANDED IS A VERY DANGEROUS SITUATION NOT ONLY FOR THE DRIVER BUT EVEN MORE FOR THE OTHERS ON THE ROAD SINCE IT WILL BE IMPOSSIBLE FOR EVERYONE TO SAFELY GET OUT OF TRAFFIC BEFORE THE TRUCK SIMPLY STOPS. THERE ARE 4 EGT EXHAUST GAS TEMPERATURE SENSORS ON THESE VEHICLES, I HAD ONE FAIL CAUSING THE PROBLEM. *TR

Jul 14, 2014 60,000 mi

WARNING CAME ON SAYING "STOP SAFELY NOW" AND AS I PULLED TO THE SIDE OF THE ROAD THE TRUCK SHUT DOWN AND WOULD NOT RE-START. LUCKILY I WAS NOT ON A BUSY ROAD, PULLING A TRAILER OR OUT OF CELL RANGE OR THERE DEFINITELY COULD HAVE BEEN A PROBLEM. BECAUSE THERE IS NO WARNING AND THE VEHICLE WILL NOT START AGAIN AND THESE TRUCKS ARE WAY TO BIG TO SIMPLY PUSH OFF THE ROAD THIS IS A VERY DANGEROUS SITUATION. AFTER LOOKING INTO THE PROBLEM ONLINE I HAVE DISCOVERED THAT THIS IS AND HAS BEEN A PROBLEM ON THESE TRUCKS AND NOW THAT I HAVE BEEN TOLD THAT THE REPLACEMENT SENSOR IS ON NATIONAL BACKORDER AND WILL TAKE AN UNDETERMINED AMOUNT OF TIME TO FIND, THIS IS A VERY COMMON PROBLEM. THESE ARE LARGE TRUCK AND OFTEN ARE PULLING LARGE LOADS, THIS PROBLEM OF A SENSOR THAT CAN COMPLETELY SHUT DOWN A TRUCK LEAVING IT STRANDED IS A VERY DANGEROUS SITUATION NOT ONLY FOR THE DRIVER BUT EVEN MORE FOR THE OTHERS ON THE ROAD SINCE IT WILL BE IMPOSSIBLE FOR EVERYONE TO SAFELY GET OUT OF TRAFFIC BEFORE THE TRUCK SIMPLY STOPS. THERE ARE 4 EGT EXHAUST GAS TEMPERATURE SENSORS ON THESE VEHICLES, I HAD ONE FAIL CAUSING THE PROBLEM. *TR

Jul 14, 2014 60,000 mi

WARNING CAME ON SAYING "STOP SAFELY NOW" AND AS I PULLED TO THE SIDE OF THE ROAD THE TRUCK SHUT DOWN AND WOULD NOT RE-START. LUCKILY I WAS NOT ON A BUSY ROAD, PULLING A TRAILER OR OUT OF CELL RANGE OR THERE DEFINITELY COULD HAVE BEEN A PROBLEM. BECAUSE THERE IS NO WARNING AND THE VEHICLE WILL NOT START AGAIN AND THESE TRUCKS ARE WAY TO BIG TO SIMPLY PUSH OFF THE ROAD THIS IS A VERY DANGEROUS SITUATION. AFTER LOOKING INTO THE PROBLEM ONLINE I HAVE DISCOVERED THAT THIS IS AND HAS BEEN A PROBLEM ON THESE TRUCKS AND NOW THAT I HAVE BEEN TOLD THAT THE REPLACEMENT SENSOR IS ON NATIONAL BACKORDER AND WILL TAKE AN UNDETERMINED AMOUNT OF TIME TO FIND, THIS IS A VERY COMMON PROBLEM. THESE ARE LARGE TRUCK AND OFTEN ARE PULLING LARGE LOADS, THIS PROBLEM OF A SENSOR THAT CAN COMPLETELY SHUT DOWN A TRUCK LEAVING IT STRANDED IS A VERY DANGEROUS SITUATION NOT ONLY FOR THE DRIVER BUT EVEN MORE FOR THE OTHERS ON THE ROAD SINCE IT WILL BE IMPOSSIBLE FOR EVERYONE TO SAFELY GET OUT OF TRAFFIC BEFORE THE TRUCK SIMPLY STOPS. THERE ARE 4 EGT EXHAUST GAS TEMPERATURE SENSORS ON THESE VEHICLES, I HAD ONE FAIL CAUSING THE PROBLEM. *TR

Jul 14, 2014 60,000 mi

WARNING CAME ON SAYING "STOP SAFELY NOW" AND AS I PULLED TO THE SIDE OF THE ROAD THE TRUCK SHUT DOWN AND WOULD NOT RE-START. LUCKILY I WAS NOT ON A BUSY ROAD, PULLING A TRAILER OR OUT OF CELL RANGE OR THERE DEFINITELY COULD HAVE BEEN A PROBLEM. BECAUSE THERE IS NO WARNING AND THE VEHICLE WILL NOT START AGAIN AND THESE TRUCKS ARE WAY TO BIG TO SIMPLY PUSH OFF THE ROAD THIS IS A VERY DANGEROUS SITUATION. AFTER LOOKING INTO THE PROBLEM ONLINE I HAVE DISCOVERED THAT THIS IS AND HAS BEEN A PROBLEM ON THESE TRUCKS AND NOW THAT I HAVE BEEN TOLD THAT THE REPLACEMENT SENSOR IS ON NATIONAL BACKORDER AND WILL TAKE AN UNDETERMINED AMOUNT OF TIME TO FIND, THIS IS A VERY COMMON PROBLEM. THESE ARE LARGE TRUCK AND OFTEN ARE PULLING LARGE LOADS, THIS PROBLEM OF A SENSOR THAT CAN COMPLETELY SHUT DOWN A TRUCK LEAVING IT STRANDED IS A VERY DANGEROUS SITUATION NOT ONLY FOR THE DRIVER BUT EVEN MORE FOR THE OTHERS ON THE ROAD SINCE IT WILL BE IMPOSSIBLE FOR EVERYONE TO SAFELY GET OUT OF TRAFFIC BEFORE THE TRUCK SIMPLY STOPS. THERE ARE 4 EGT EXHAUST GAS TEMPERATURE SENSORS ON THESE VEHICLES, I HAD ONE FAIL CAUSING THE PROBLEM. *TR

Dec 25, 2013 26,060 mi

DUE TO EGT SENSOR READING HIGH EG TEMPS TRUCK SHUT OFF WITH NO WARNING. LEFT ME STRANDED IN THE MIDDLE OF A BUSY STREET UNTIL A GOOD SAMARITAN PULLED ME TO THE CURB. TRUCK WAS FULLY LOADED, BUT NOT OVER LOADED. *TR

Dec 25, 2013 26,060 mi

DUE TO EGT SENSOR READING HIGH EG TEMPS TRUCK SHUT OFF WITH NO WARNING. LEFT ME STRANDED IN THE MIDDLE OF A BUSY STREET UNTIL A GOOD SAMARITAN PULLED ME TO THE CURB. TRUCK WAS FULLY LOADED, BUT NOT OVER LOADED. *TR

Dec 25, 2013 26,060 mi

DUE TO EGT SENSOR READING HIGH EG TEMPS TRUCK SHUT OFF WITH NO WARNING. LEFT ME STRANDED IN THE MIDDLE OF A BUSY STREET UNTIL A GOOD SAMARITAN PULLED ME TO THE CURB. TRUCK WAS FULLY LOADED, BUT NOT OVER LOADED. *TR

Dec 25, 2013 26,060 mi

DUE TO EGT SENSOR READING HIGH EG TEMPS TRUCK SHUT OFF WITH NO WARNING. LEFT ME STRANDED IN THE MIDDLE OF A BUSY STREET UNTIL A GOOD SAMARITAN PULLED ME TO THE CURB. TRUCK WAS FULLY LOADED, BUT NOT OVER LOADED. *TR

Oct 15, 2013 19,189 mi

WHILE DRIVING AN ALARM SOUNDED AND THE DRIVER DISPLAY STATED " STOP SAFELY NOW" AND LOST ALL THROTTLE RESPONSE. WHEN THE VEHICLE STOPPED, THE ENGINE SHUT OFF AND IT WOULD NOT CRANK OR RESTART. IT HAD TO BE TOWED FROM A BUSY INTERSECTION. THE FAULT TURNED OUT TO BE A FAILED EGT EXHAUST TEMPERATURE SENSOR. IT WAS NOT EVEN A ENGINE COMPONENT. IT IS PROGRAMMING ALONE THAT PREVENTED MOVING THE TRUCK TO A SAFE LOCATION. WHAT IF THIS WAS A RAILROAD GRADE CROSSING? OR HAD KIDS IN THE TRUCK? I CAN'T LET MY WIFE DRIVE IT NOW IT HAS 4 OF THESE SENSORS AND ONLY THE 1 FAILED ONE WAS CHANGED. FORD HAS A TSB 13-13-3 ON THIS. IT IS IN ITS 3RD REVISION. THEY KNOW OF THE PROBLEM. *TR

Oct 15, 2013 19,189 mi

WHILE DRIVING AN ALARM SOUNDED AND THE DRIVER DISPLAY STATED " STOP SAFELY NOW" AND LOST ALL THROTTLE RESPONSE. WHEN THE VEHICLE STOPPED, THE ENGINE SHUT OFF AND IT WOULD NOT CRANK OR RESTART. IT HAD TO BE TOWED FROM A BUSY INTERSECTION. THE FAULT TURNED OUT TO BE A FAILED EGT EXHAUST TEMPERATURE SENSOR. IT WAS NOT EVEN A ENGINE COMPONENT. IT IS PROGRAMMING ALONE THAT PREVENTED MOVING THE TRUCK TO A SAFE LOCATION. WHAT IF THIS WAS A RAILROAD GRADE CROSSING? OR HAD KIDS IN THE TRUCK? I CAN'T LET MY WIFE DRIVE IT NOW IT HAS 4 OF THESE SENSORS AND ONLY THE 1 FAILED ONE WAS CHANGED. FORD HAS A TSB 13-13-3 ON THIS. IT IS IN ITS 3RD REVISION. THEY KNOW OF THE PROBLEM. *TR

Oct 15, 2013 19,189 mi

WHILE DRIVING AN ALARM SOUNDED AND THE DRIVER DISPLAY STATED " STOP SAFELY NOW" AND LOST ALL THROTTLE RESPONSE. WHEN THE VEHICLE STOPPED, THE ENGINE SHUT OFF AND IT WOULD NOT CRANK OR RESTART. IT HAD TO BE TOWED FROM A BUSY INTERSECTION. THE FAULT TURNED OUT TO BE A FAILED EGT EXHAUST TEMPERATURE SENSOR. IT WAS NOT EVEN A ENGINE COMPONENT. IT IS PROGRAMMING ALONE THAT PREVENTED MOVING THE TRUCK TO A SAFE LOCATION. WHAT IF THIS WAS A RAILROAD GRADE CROSSING? OR HAD KIDS IN THE TRUCK? I CAN'T LET MY WIFE DRIVE IT NOW IT HAS 4 OF THESE SENSORS AND ONLY THE 1 FAILED ONE WAS CHANGED. FORD HAS A TSB 13-13-3 ON THIS. IT IS IN ITS 3RD REVISION. THEY KNOW OF THE PROBLEM. *TR

Oct 15, 2013 19,189 mi

WHILE DRIVING AN ALARM SOUNDED AND THE DRIVER DISPLAY STATED " STOP SAFELY NOW" AND LOST ALL THROTTLE RESPONSE. WHEN THE VEHICLE STOPPED, THE ENGINE SHUT OFF AND IT WOULD NOT CRANK OR RESTART. IT HAD TO BE TOWED FROM A BUSY INTERSECTION. THE FAULT TURNED OUT TO BE A FAILED EGT EXHAUST TEMPERATURE SENSOR. IT WAS NOT EVEN A ENGINE COMPONENT. IT IS PROGRAMMING ALONE THAT PREVENTED MOVING THE TRUCK TO A SAFE LOCATION. WHAT IF THIS WAS A RAILROAD GRADE CROSSING? OR HAD KIDS IN THE TRUCK? I CAN'T LET MY WIFE DRIVE IT NOW IT HAS 4 OF THESE SENSORS AND ONLY THE 1 FAILED ONE WAS CHANGED. FORD HAS A TSB 13-13-3 ON THIS. IT IS IN ITS 3RD REVISION. THEY KNOW OF THE PROBLEM. *TR