12
Complaints
4
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Steering Complaints

Showing 12 of 12
Aug 22, 2019 37,340 mi

TL* THE CONTACT OWNS A 2016 FORD F-350 SUPER DUTY. WHILE DRIVING 60 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PALLOTTA FORD LINCOLN (4199 CLEVELAND RD, WOOSTER, OH 44691, (330) 345-6600), BUT WAS NOT DIAGNOSED OR REPAIRED. A SERVICE APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,340. THE VIN WAS INVALID.

Aug 22, 2019 37,340 mi

TL* THE CONTACT OWNS A 2016 FORD F-350 SUPER DUTY. WHILE DRIVING 60 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PALLOTTA FORD LINCOLN (4199 CLEVELAND RD, WOOSTER, OH 44691, (330) 345-6600), BUT WAS NOT DIAGNOSED OR REPAIRED. A SERVICE APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,340. THE VIN WAS INVALID.

Dec 14, 2018 45,000 mi

POPULARLY REFERRED TO AS "DEATH WOBBLE". AT SPEEDS ABOVE 50 MPH, THE TRUCK INSTANTLY GOES FROM FULL CONTROL TO AN UNCONTROLLED STATE OF SEVERE OSCILLATION THAT CAN ONLY BE STOPPED BY STOPPING OR SLOWING THE VEHICLE TO 10 MPH OR LESS. THERE IS NO PRIOR WARNING THAT THIS IS ABOUT TO OCCUR AND IT DOES NOT OCCUR ALL THE TIME - EXTREMELY RANDOM - USUALLY OCCURS WHEN THE TRUCK HITS A ROUGH PATCH OF ROAD OR A BRIDGE/PAVEMENT EXPANSION JOINT. THE CONDITION IS MANIFESTED BY VIOLENT SHAKING OF THE FRONT END ACCOMPANIED BY THE STEERING WHEEL BEING JERKED OUT OF THE DRIVER'S HANDS, RESULTING IN COMPLETE LOSS OF STEERING CONTROL. THIS CAUSES AN EXTREMELY HAZARDOUS CONDITION FOR OTHER VEHICLES AS WELL AS THE PROBLEM TRUCK. FORD HAS ISSUED A TSB FOR THIS PROBLEM 18-2258, CONSISTING OF A REPLACEMENT STEERING DAMPENER AND VARIOUS ALIGNMENT COMPONENTS. THIS 'KIT', INSTALLED BY A FORD DEALER INTO MY VEHICLE, HAD ABSOLUTELY NO EFFECT ON THE PROBLEM AND IN FACT IT OCCURRED TWICE SINCE INSTALLATION. THUS FAR, IT HAS HAPPENED A TOTAL OF FOUR TIMES WITH MY TRUCK, AN F350-2016. THIS PROBLEM IS SEVERE, IT IS EXTREMELY DANGEROUS AND SOONER OR LATER, SOMEONE WILL BE INJURED OR KILLED. FOR THE FHTSA - I HAVE DASHCAM MOVIES OF THIS.

Dec 14, 2018 45,000 mi

POPULARLY REFERRED TO AS "DEATH WOBBLE". AT SPEEDS ABOVE 50 MPH, THE TRUCK INSTANTLY GOES FROM FULL CONTROL TO AN UNCONTROLLED STATE OF SEVERE OSCILLATION THAT CAN ONLY BE STOPPED BY STOPPING OR SLOWING THE VEHICLE TO 10 MPH OR LESS. THERE IS NO PRIOR WARNING THAT THIS IS ABOUT TO OCCUR AND IT DOES NOT OCCUR ALL THE TIME - EXTREMELY RANDOM - USUALLY OCCURS WHEN THE TRUCK HITS A ROUGH PATCH OF ROAD OR A BRIDGE/PAVEMENT EXPANSION JOINT. THE CONDITION IS MANIFESTED BY VIOLENT SHAKING OF THE FRONT END ACCOMPANIED BY THE STEERING WHEEL BEING JERKED OUT OF THE DRIVER'S HANDS, RESULTING IN COMPLETE LOSS OF STEERING CONTROL. THIS CAUSES AN EXTREMELY HAZARDOUS CONDITION FOR OTHER VEHICLES AS WELL AS THE PROBLEM TRUCK. FORD HAS ISSUED A TSB FOR THIS PROBLEM 18-2258, CONSISTING OF A REPLACEMENT STEERING DAMPENER AND VARIOUS ALIGNMENT COMPONENTS. THIS 'KIT', INSTALLED BY A FORD DEALER INTO MY VEHICLE, HAD ABSOLUTELY NO EFFECT ON THE PROBLEM AND IN FACT IT OCCURRED TWICE SINCE INSTALLATION. THUS FAR, IT HAS HAPPENED A TOTAL OF FOUR TIMES WITH MY TRUCK, AN F350-2016. THIS PROBLEM IS SEVERE, IT IS EXTREMELY DANGEROUS AND SOONER OR LATER, SOMEONE WILL BE INJURED OR KILLED. FOR THE FHTSA - I HAVE DASHCAM MOVIES OF THIS.

Oct 18, 2017 Crash 30,600 mi

TL* THE CONTACT OWNED A 2016 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 68 MPH, THE VEHICLE ERRONEOUSLY MADE A SUDDEN SHARP LEFT TURN. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT. THE VEHICLE WAS DESTROYED AND THE FRONT END WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,600.

Oct 18, 2017 Crash 30,600 mi

TL* THE CONTACT OWNED A 2016 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 68 MPH, THE VEHICLE ERRONEOUSLY MADE A SUDDEN SHARP LEFT TURN. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT. THE VEHICLE WAS DESTROYED AND THE FRONT END WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,600.

Oct 12, 2017 Crash 30,200 mi

TL* THE CONTACT OWNS A 2016 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE VEERED TO THE LEFT DRASTICALLY WHILE THE CRUISE CONTROL WAS ACTIVATED. THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO SOME CONCRETE, AND THEN SPED ACROSS THE ROAD IN THE OPPOSITE DIRECTION OF TWO LANE TRAFFIC ON A FOUR LANE HIGHWAY. THE CONTACT SUSTAINED MINOR BRUISING, BUT DID NOT RECEIVE MEDICAL TREATMENT. A POLICE OFFICER WAS PRESENT, BUT A POLICE REPORT WAS NOT FILED. THE DEALER (SAM WAMPLER'S FREEDOM FORD, 720 S GEORGE NIGH EXPY, MCALESTER, OK 74501, (918) 423-2800) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO RECALL CAMPAIGN. THE MANUFACTURER HAD SEVERAL TSBS REGARDING THE ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, AND POWER TRAIN. THE CONTACT WAS UNCERTAIN IF THE INFORMATION WAS RELATED TO THE FAILURE. THE VEHICLE WAS TOWED TO A YARD AND WAS NOT YET INSPECTED BY THE MANUFACTURER TO DETERMINE THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,200.

Oct 12, 2017 Crash 30,200 mi

TL* THE CONTACT OWNS A 2016 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE VEERED TO THE LEFT DRASTICALLY WHILE THE CRUISE CONTROL WAS ACTIVATED. THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO SOME CONCRETE, AND THEN SPED ACROSS THE ROAD IN THE OPPOSITE DIRECTION OF TWO LANE TRAFFIC ON A FOUR LANE HIGHWAY. THE CONTACT SUSTAINED MINOR BRUISING, BUT DID NOT RECEIVE MEDICAL TREATMENT. A POLICE OFFICER WAS PRESENT, BUT A POLICE REPORT WAS NOT FILED. THE DEALER (SAM WAMPLER'S FREEDOM FORD, 720 S GEORGE NIGH EXPY, MCALESTER, OK 74501, (918) 423-2800) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO RECALL CAMPAIGN. THE MANUFACTURER HAD SEVERAL TSBS REGARDING THE ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, AND POWER TRAIN. THE CONTACT WAS UNCERTAIN IF THE INFORMATION WAS RELATED TO THE FAILURE. THE VEHICLE WAS TOWED TO A YARD AND WAS NOT YET INSPECTED BY THE MANUFACTURER TO DETERMINE THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,200.

Jul 1, 2017 28,700 mi

I WAS DRIVING DOWN HIGHWAY 101 AND HIT A BUMP GOING APPROXIMATELY 65 MPH. THERE WERE 4 ADULT MALES IN THE TRUCK. AFTER I HIT A BUMP IN THE ROAD, MY STEERING WHEEL STARTED SHAKING "VIOLENTLY." EVERYONE IN THE TRUCK WAS SCARED. I TOOK MY FOOT OFF THE GAS AND STARTED SLOWING DOWN. WHEN THE TRUCK GOT TO ABOUT 35 MPH, THE VIOLENT SHAKING STOPPED. ON MY RETURN BACK HOME ON THE SAME TRIP, AGAIN THE SAME EXACT SITUATION HAPPENED WHEN I DROVE OVER A LANE DIVIDER. MY STEERING WHEEL IS NOW OUT OF ALIGNMENT FROM WHEN I BOUGHT THE TRUCK ABOUT 1 1/2 YEARS AGO. I TOOK MY TRUCK TO HARPER MOTORS IN EUREKA, CA (ROBERT BARRERA SERVICE MANAGER 707-443-7311) TO BE CHECKED OUT ON JUNE 28, 2017. THE R/O NUMBER WAS 785884/1. THEIR RESULT WAS THE FOLLOWING AND DOCUMENTED "CUSTOMER STATES AROUND 60-65 MPH SLIGHT RIGHT TURN OVER LANE DIVIDERS FRONT END SHOOK HEAVILY HAS HAPPENED TWICE. CHECK AND ADVISE. WORK PERFORMED BY TOM CURTIS. TEST DROVE UNIT TO TRINIDAD AND BACK UNABLE TO VERIFY CONCERN. INSPECT FRONT SUSPENSION ALL COMPONENTS LOOK GOOD. NO CONCERNS FOUND MADE CUSTOMER AWARE." NOTHING WAS DONE TO MY TRUCK TO ADDRESS THIS ISSUE NOR WAS MY STEERING WHEEL PLACED BACK INTO ALIGNMENT. I HAVE DONE MY RESEARCH AND KNOW THIS IS CALLED THE "DEATH WOBBLE." IT SHOULD BE NOTED THAT LESS THAN 1 WEEK PRIOR TO THIS HAPPENING, I TOOK MY TRUCK INTO HARPER MOTORS FOR A FULL INSPECTION AND OIL CHANGE. AT THAT TIME, MY TIRE PRESSURE WAS ALSO CHECKED.

Jul 1, 2017 28,700 mi

I WAS DRIVING DOWN HIGHWAY 101 AND HIT A BUMP GOING APPROXIMATELY 65 MPH. THERE WERE 4 ADULT MALES IN THE TRUCK. AFTER I HIT A BUMP IN THE ROAD, MY STEERING WHEEL STARTED SHAKING "VIOLENTLY." EVERYONE IN THE TRUCK WAS SCARED. I TOOK MY FOOT OFF THE GAS AND STARTED SLOWING DOWN. WHEN THE TRUCK GOT TO ABOUT 35 MPH, THE VIOLENT SHAKING STOPPED. ON MY RETURN BACK HOME ON THE SAME TRIP, AGAIN THE SAME EXACT SITUATION HAPPENED WHEN I DROVE OVER A LANE DIVIDER. MY STEERING WHEEL IS NOW OUT OF ALIGNMENT FROM WHEN I BOUGHT THE TRUCK ABOUT 1 1/2 YEARS AGO. I TOOK MY TRUCK TO HARPER MOTORS IN EUREKA, CA (ROBERT BARRERA SERVICE MANAGER 707-443-7311) TO BE CHECKED OUT ON JUNE 28, 2017. THE R/O NUMBER WAS 785884/1. THEIR RESULT WAS THE FOLLOWING AND DOCUMENTED "CUSTOMER STATES AROUND 60-65 MPH SLIGHT RIGHT TURN OVER LANE DIVIDERS FRONT END SHOOK HEAVILY HAS HAPPENED TWICE. CHECK AND ADVISE. WORK PERFORMED BY TOM CURTIS. TEST DROVE UNIT TO TRINIDAD AND BACK UNABLE TO VERIFY CONCERN. INSPECT FRONT SUSPENSION ALL COMPONENTS LOOK GOOD. NO CONCERNS FOUND MADE CUSTOMER AWARE." NOTHING WAS DONE TO MY TRUCK TO ADDRESS THIS ISSUE NOR WAS MY STEERING WHEEL PLACED BACK INTO ALIGNMENT. I HAVE DONE MY RESEARCH AND KNOW THIS IS CALLED THE "DEATH WOBBLE." IT SHOULD BE NOTED THAT LESS THAN 1 WEEK PRIOR TO THIS HAPPENING, I TOOK MY TRUCK INTO HARPER MOTORS FOR A FULL INSPECTION AND OIL CHANGE. AT THAT TIME, MY TIRE PRESSURE WAS ALSO CHECKED.

Feb 19, 2016 5,000 mi

TL* THE CONTACT OWNS A 2016 FORD F-350 SD. THE CONTACT STATED THAT A FRACTURED METAL FRAGMENT IN THE POWER STEERING GEAR BOX CLOGGED THE POWER STEERING HOSE. THE FAILURE CAUSED A COMPLETE LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. ..UPDATED 06/28/16 *BF UPDATED 06/14/18*JB

Feb 19, 2016 5,000 mi

TL* THE CONTACT OWNS A 2016 FORD F-350 SD. THE CONTACT STATED THAT A FRACTURED METAL FRAGMENT IN THE POWER STEERING GEAR BOX CLOGGED THE POWER STEERING HOSE. THE FAILURE CAUSED A COMPLETE LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. ..UPDATED 06/28/16 *BF UPDATED 06/14/18*JB