This Problem Across All Years
NHTSA Complaint Draft Vehicle Information: Year/Make/Model: 2022 Ford F-350 VIN: [XXX] Recall Campaign: 25S75 / 25V455 Mileage: 38606 Problem Description: My 2022 Ford F-350 is subject to recall 25S75/25V455 (low-pressure fuel pump failure). Ford notified me on July 8, 2025, that no remedy is currently available. The recall states the fuel pump can fail, resulting in a loss of fuel pressure and engine stall while driving. This creates a serious safety risk of crash or injury. Despite acknowledging the defect, Ford has not provided a remedy, a timeline for repair, or safe alternative transportation. I feel unsafe driving this vehicle, and I am still financially responsible for it. Safety Concern: The risk of the engine stalling while driving, especially at highway speeds, creates an immediate danger to myself, passengers, and other motorists. Resolution Sought: Require Ford to provide a safe loaner or rental vehicle until a remedy is available, OR Require Ford to buy back or pay off the balance of this unsafe vehicle until the defect is resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA Complaint Draft Vehicle Information: Year/Make/Model: 2022 Ford F-350 VIN: [XXX] Recall Campaign: 25S75 / 25V455 Mileage: 38606 Problem Description: My 2022 Ford F-350 is subject to recall 25S75/25V455 (low-pressure fuel pump failure). Ford notified me on July 8, 2025, that no remedy is currently available. The recall states the fuel pump can fail, resulting in a loss of fuel pressure and engine stall while driving. This creates a serious safety risk of crash or injury. Despite acknowledging the defect, Ford has not provided a remedy, a timeline for repair, or safe alternative transportation. I feel unsafe driving this vehicle, and I am still financially responsible for it. Safety Concern: The risk of the engine stalling while driving, especially at highway speeds, creates an immediate danger to myself, passengers, and other motorists. Resolution Sought: Require Ford to provide a safe loaner or rental vehicle until a remedy is available, OR Require Ford to buy back or pay off the balance of this unsafe vehicle until the defect is resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sudden loss of acceleration at highway speed. Engine sputtered and died as I coasted to a stop on a two lane bridge. Very dangerous location. Was able to restart engine. Ford dealer at next exit. Checked out and no codes thrown. Advised to keep driving until recurrence. Took to hometown Ford dealership and after three days reported no codes, no recurrence, and no problems detected. Advised to keep driving until recurrence.
Sudden loss of acceleration at highway speed. Engine sputtered and died as I coasted to a stop on a two lane bridge. Very dangerous location. Was able to restart engine. Ford dealer at next exit. Checked out and no codes thrown. Advised to keep driving until recurrence. Took to hometown Ford dealership and after three days reported no codes, no recurrence, and no problems detected. Advised to keep driving until recurrence.
1 month ago my vehicle intermittently would not shut off. You could hit the Start/Stop button and from all dash board appearances the truck was off, but the truck was still running. I resorted to pulling a circuit breaker to get the truck off. I found NHTSA 10226938 and replaced the Battery Junction Box as prescribed. This fixed the vehicle for a few weeks, but now the issue is back. There is no water intrusion in the BSB junction box.
1 month ago my vehicle intermittently would not shut off. You could hit the Start/Stop button and from all dash board appearances the truck was off, but the truck was still running. I resorted to pulling a circuit breaker to get the truck off. I found NHTSA 10226938 and replaced the Battery Junction Box as prescribed. This fixed the vehicle for a few weeks, but now the issue is back. There is no water intrusion in the BSB junction box.
1.Spark Plug Wire Failures: oIncident 1: On December 15, 2024, a spark plug wire failure on cylinder #1 caused a misfire and check engine light (code P0301), reducing engine power while towing a 10,000-pound trailer on I-90. Wendle Ford Spokane repaired it under warranty. oIncident 2: On April 10, 2025, another failure on a different cylinder triggered a misfire and check engine light, requiring a $766 repair (invoice attached). These failures are a known defect in 2020–2022 Super Duty trucks, per owner forums and a 7.3L motorhome Technical Service Bulletin. oSafety Risk: Misfires reduce power and control, endangering occupants and other drivers, especially during heavy towing in winter conditions. 2.Front Differential Failure: oOn April 5, 2025, the front differential failed, disabling 4x4 throughout the 2024–2025 winter. Discovered during a snowstorm on a rural job site, the loss of 4x4 compromised traction and stability, requiring a one-week repair. oSafety Risk: Loss of 4x4 in adverse conditions increases the risk of skidding or stranding, particularly for a heavy-duty truck used in construction.
1.Spark Plug Wire Failures: oIncident 1: On December 15, 2024, a spark plug wire failure on cylinder #1 caused a misfire and check engine light (code P0301), reducing engine power while towing a 10,000-pound trailer on I-90. Wendle Ford Spokane repaired it under warranty. oIncident 2: On April 10, 2025, another failure on a different cylinder triggered a misfire and check engine light, requiring a $766 repair (invoice attached). These failures are a known defect in 2020–2022 Super Duty trucks, per owner forums and a 7.3L motorhome Technical Service Bulletin. oSafety Risk: Misfires reduce power and control, endangering occupants and other drivers, especially during heavy towing in winter conditions. 2.Front Differential Failure: oOn April 5, 2025, the front differential failed, disabling 4x4 throughout the 2024–2025 winter. Discovered during a snowstorm on a rural job site, the loss of 4x4 compromised traction and stability, requiring a one-week repair. oSafety Risk: Loss of 4x4 in adverse conditions increases the risk of skidding or stranding, particularly for a heavy-duty truck used in construction.
The contact owns a 2022 Ford F-350. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer referred the contact to the NHTSA Hotline for further assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.
The contact owns a 2022 Ford F-350. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer referred the contact to the NHTSA Hotline for further assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.
The contact owns a 2022 Ford F-350. The contact stated while the vehicle was parked, the contact became aware that there was fluid leaking from the front axle. The vehicle was taken to the dealer where it was diagnosed and determined that the axle seal and barrier failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 174,739.
The contact owns a 2022 Ford F-350. The contact stated while the vehicle was parked, the contact became aware that there was fluid leaking from the front axle. The vehicle was taken to the dealer where it was diagnosed and determined that the axle seal and barrier failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 174,739.
I purchased this truck brand new in August 2022. I have performed routine preventive maintenance on it as prescribed by the manufacturer. (FORD) At just over 96,000 miles and just days after a professional oil change service, the truck began to misfire and the check engine light came on. I took it to the dealer that i purchased it from and they diagnosed a lifter and cam shaft failure. (A delamination problem.) I've researched it online and have discovered that it is a pretty common issue with this relatively new engine. I've contacted Ford consumer affairs and filed a complaint and as of yesterday Dec 14, 2023 they finally got an answer for me. They are offering to pay $5400.00 of a almost $15,000 repair. I cannot afford this! I take their offer as an admission of liabilty and that they know of the problem. As common as this is becoming I believe there should be a recall on this 7.3 litre gas engine. One blogger on the internet estimates that about 20,000 of these engines have had this same issue already. (So far) I believe it to be a defect in the parts and not a lubrication issue because its happening in different cylinders. Mine is cylinder #2. I know for a fact that this engine is being used in motor homes and RVs that won't have the 30 to 50 thousand miles on them to make this problem show itself for probably several years. Google; "Ford 7.3L problems" or "Ford 7.3L lifter and cam issues" and see for yourself what I have read. I use this truck to make a living, I paid $60,000.00 for it and expected it to last over 300,000 miles. I tried to upload photos and emails but it wouldn't allow me to. Please help!
I purchased this truck brand new in August 2022. I have performed routine preventive maintenance on it as prescribed by the manufacturer. (FORD) At just over 96,000 miles and just days after a professional oil change service, the truck began to misfire and the check engine light came on. I took it to the dealer that i purchased it from and they diagnosed a lifter and cam shaft failure. (A delamination problem.) I've researched it online and have discovered that it is a pretty common issue with this relatively new engine. I've contacted Ford consumer affairs and filed a complaint and as of yesterday Dec 14, 2023 they finally got an answer for me. They are offering to pay $5400.00 of a almost $15,000 repair. I cannot afford this! I take their offer as an admission of liabilty and that they know of the problem. As common as this is becoming I believe there should be a recall on this 7.3 litre gas engine. One blogger on the internet estimates that about 20,000 of these engines have had this same issue already. (So far) I believe it to be a defect in the parts and not a lubrication issue because its happening in different cylinders. Mine is cylinder #2. I know for a fact that this engine is being used in motor homes and RVs that won't have the 30 to 50 thousand miles on them to make this problem show itself for probably several years. Google; "Ford 7.3L problems" or "Ford 7.3L lifter and cam issues" and see for yourself what I have read. I use this truck to make a living, I paid $60,000.00 for it and expected it to last over 300,000 miles. I tried to upload photos and emails but it wouldn't allow me to. Please help!
I purchased the vehicle in 2022 and in January of 2023 my engine gave a malfunction indicator light flashing with only 45000 miles in it. They claimed that the hydraulic lifter and pushrod and camshaft were broken and damaged causing metal to spread throughout the engine. It took about a month to get my vehicle back. In May of 2023 the second engine gave out again with about 38000 miles on it. I was informed the same exact parts failed in the same cylinder causing metal debris to spread throughout the engine again. Ford is knowingly selling vehicles with these defective parts that could potentially put me and my family in danger. There are many videos and forums with ford technicians putting images of these parts online. I’m now on engine number three in less than a year and at two different dealerships in different states was informed that they are seeing this trend. It’s been six weeks now that my vehicle is at the dealer. I am an owner operator and this truck is my only livelihood. Another failure will put me out of business if not the. Potentially in harms way.
I purchased the vehicle in 2022 and in January of 2023 my engine gave a malfunction indicator light flashing with only 45000 miles in it. They claimed that the hydraulic lifter and pushrod and camshaft were broken and damaged causing metal to spread throughout the engine. It took about a month to get my vehicle back. In May of 2023 the second engine gave out again with about 38000 miles on it. I was informed the same exact parts failed in the same cylinder causing metal debris to spread throughout the engine again. Ford is knowingly selling vehicles with these defective parts that could potentially put me and my family in danger. There are many videos and forums with ford technicians putting images of these parts online. I’m now on engine number three in less than a year and at two different dealerships in different states was informed that they are seeing this trend. It’s been six weeks now that my vehicle is at the dealer. I am an owner operator and this truck is my only livelihood. Another failure will put me out of business if not the. Potentially in harms way.
Unknown what the cause is. Put the vehicle in drive and once began moving forward, the transmission tool light came on, then shortly after the engine light appeared. Inside the cab got loud and the truck barely moved. Have called all local dealers. The dealer purchased the truck from 3mo ago has no one available to service. Will not diagnose, because the tool light is on. Next nearest said they are not providing appts, because they are several weeks out. Stated to drop off the vehicle, but unknown when they can get to it. A third can only diagnose a few weeks from now. As soon as I said the transmission was having trouble, the service tech immediately asked if it was a F-350 diesel. This has to be a recurring problem, for a specific question like that to be asked. Unable to get a diagnostic, as no dealer currently available.
Unknown what the cause is. Put the vehicle in drive and once began moving forward, the transmission tool light came on, then shortly after the engine light appeared. Inside the cab got loud and the truck barely moved. Have called all local dealers. The dealer purchased the truck from 3mo ago has no one available to service. Will not diagnose, because the tool light is on. Next nearest said they are not providing appts, because they are several weeks out. Stated to drop off the vehicle, but unknown when they can get to it. A third can only diagnose a few weeks from now. As soon as I said the transmission was having trouble, the service tech immediately asked if it was a F-350 diesel. This has to be a recurring problem, for a specific question like that to be asked. Unable to get a diagnostic, as no dealer currently available.