18
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints

Showing 18 of 18
Jun 30, 2025

As a Ford owner, I can vividly recall the 1980’s Ford acronym ‘fix or repair daily’. That comes to mind as my 2022 F350 Platinum Dually has been in the shop for one thing or another more times in 3 years than my 2015 Chevy Impala LTZ has in 10 years. But I digress. The reason for this complaint is my latest malfunction on my Ford vehicle. As mentioned previously, it hasn’t been 3 years and yet another issue with my vehicle has come to light. My passenger roof trim has broken at the connection point, which of all things, was connected via rivet…beneath the rear glass. Apparently, this an extremely common issue among 2017 and up Ford Super Duty. There has been no recall issued. And Ford wants the vehicle owners to pay for the repair. It is an absolute horrible design. The plastic breaks often. And to make matters worse, the rear glass had to be removed to replace the trim. Most of the trim snaps in place but the very end, the end that is cheaply made and connected to a metal rivet, is so fragile and thin that after a few months of driving over American bumpy roads and being beating up the Sun, it cracks, breaks lose, sticks up like a sore thumb, and otherwise detracts from the reputation of the Ford Brand. My vehicle is still under the original warranty as I have only 22,240 miles, and I purchased and extended warranty with adds 4 more years. This needs to be remedied and Ford owners need to be compensated for monies spent to repair these manufacturing defects. MY LOCAL FORD DEALERSHIP STATES THAT IF THEY BREAK THE GLASS DURING THE REPAIR THAT THE COST OF THE NEW GLASS IS MY RESPONSIBILITY, EVEN UNDER WARRANTY. That is so very wrong and alarming. The repair is $125, to be completed by an outside vendor. The dealer will not even tackle this repair. THE CONNECTION POINT OF THE ROOF TRIM IS A RIVET. Why? THE CONNECTION POINT OF THE ROOF TRIM IS BENEATH THE REAR GLASS, WHICH HAS TO BE REMOVED INORDER TO REPAIR THE DEFECTIVE ROOF TRIM. Why? Why make

Jun 30, 2025

As a Ford owner, I can vividly recall the 1980’s Ford acronym ‘fix or repair daily’. That comes to mind as my 2022 F350 Platinum Dually has been in the shop for one thing or another more times in 3 years than my 2015 Chevy Impala LTZ has in 10 years. But I digress. The reason for this complaint is my latest malfunction on my Ford vehicle. As mentioned previously, it hasn’t been 3 years and yet another issue with my vehicle has come to light. My passenger roof trim has broken at the connection point, which of all things, was connected via rivet…beneath the rear glass. Apparently, this an extremely common issue among 2017 and up Ford Super Duty. There has been no recall issued. And Ford wants the vehicle owners to pay for the repair. It is an absolute horrible design. The plastic breaks often. And to make matters worse, the rear glass had to be removed to replace the trim. Most of the trim snaps in place but the very end, the end that is cheaply made and connected to a metal rivet, is so fragile and thin that after a few months of driving over American bumpy roads and being beating up the Sun, it cracks, breaks lose, sticks up like a sore thumb, and otherwise detracts from the reputation of the Ford Brand. My vehicle is still under the original warranty as I have only 22,240 miles, and I purchased and extended warranty with adds 4 more years. This needs to be remedied and Ford owners need to be compensated for monies spent to repair these manufacturing defects. MY LOCAL FORD DEALERSHIP STATES THAT IF THEY BREAK THE GLASS DURING THE REPAIR THAT THE COST OF THE NEW GLASS IS MY RESPONSIBILITY, EVEN UNDER WARRANTY. That is so very wrong and alarming. The repair is $125, to be completed by an outside vendor. The dealer will not even tackle this repair. THE CONNECTION POINT OF THE ROOF TRIM IS A RIVET. Why? THE CONNECTION POINT OF THE ROOF TRIM IS BENEATH THE REAR GLASS, WHICH HAS TO BE REMOVED INORDER TO REPAIR THE DEFECTIVE ROOF TRIM. Why? Why make

Jul 23, 2024 50,000 mi

The contact owns a 2022 Ford F-350 SD. The contact stated that while driving during a rainstorm, rainwater leaked in from the rear window into the rear cabin of the vehicle. The contact stated that the failure was due to a faulty rear window seal. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted regarding the failure. The failure mileage was 50,000.

Jul 23, 2024 50,000 mi

The contact owns a 2022 Ford F-350 SD. The contact stated that while driving during a rainstorm, rainwater leaked in from the rear window into the rear cabin of the vehicle. The contact stated that the failure was due to a faulty rear window seal. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted regarding the failure. The failure mileage was 50,000.

Jun 5, 2024

I had a trailer hooked to my truck. while driving down the road the tailgate came down by it's self. not knoing it was down there was damage to the tailgate $4,400.00 worth risk is not being able to turn.ford in baraboo wi looked at as well as my insurance. no warning lamps or message came on

Jun 5, 2024

I had a trailer hooked to my truck. while driving down the road the tailgate came down by it's self. not knoing it was down there was damage to the tailgate $4,400.00 worth risk is not being able to turn.ford in baraboo wi looked at as well as my insurance. no warning lamps or message came on

Jun 5, 2024

I had a trailer hooked to my truck. while driving down the road the tailgate came down by it's self. not knoing it was down there was damage to the tailgate $4,400.00 worth risk is not being able to turn.ford in baraboo wi looked at as well as my insurance. no warning lamps or message came on

Jun 5, 2024

I had a trailer hooked to my truck. while driving down the road the tailgate came down by it's self. not knoing it was down there was damage to the tailgate $4,400.00 worth risk is not being able to turn.ford in baraboo wi looked at as well as my insurance. no warning lamps or message came on

May 20, 2024 25,000 mi

The contact owns a 2022 Ford F-350 SD. The contact stated that while hauling a horse trailer and driving approximately 65 MPH, the rear tailgate door erroneously opened. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 25,000.

May 20, 2024 25,000 mi

The contact owns a 2022 Ford F-350 SD. The contact stated that while hauling a horse trailer and driving approximately 65 MPH, the rear tailgate door erroneously opened. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 25,000.

May 20, 2024 25,000 mi

The contact owns a 2022 Ford F-350 SD. The contact stated that while hauling a horse trailer and driving approximately 65 MPH, the rear tailgate door erroneously opened. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 25,000.

May 20, 2024 25,000 mi

The contact owns a 2022 Ford F-350 SD. The contact stated that while hauling a horse trailer and driving approximately 65 MPH, the rear tailgate door erroneously opened. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 25,000.

Mar 22, 2023

My 2022 Ford F 350 platinum truck came optioned from the factory with the Ford winch, and collision avoidance as well as adaptive cruise control. Ford has included the collision avoidance sensor in the bracket for the winch. Ford is aware that the bracket can be distorted by the winch which disables the collision avoidance, adapative cruise, and abnormal cruise creating a safety issue. Ford refuses to correct the issue

Mar 22, 2023

Driving down the road, no vehicles nearby or trees along road, the panoramic sunroof exploded. It was slightly bowed out and then fell into the vehicle in pieces. Thankfully no passengers were in the back seat, or they would have been injured by the shattered glass.

Mar 22, 2023

My 2022 Ford F 350 platinum truck came optioned from the factory with the Ford winch, and collision avoidance as well as adaptive cruise control. Ford has included the collision avoidance sensor in the bracket for the winch. Ford is aware that the bracket can be distorted by the winch which disables the collision avoidance, adapative cruise, and abnormal cruise creating a safety issue. Ford refuses to correct the issue

Mar 22, 2023

Driving down the road, no vehicles nearby or trees along road, the panoramic sunroof exploded. It was slightly bowed out and then fell into the vehicle in pieces. Thankfully no passengers were in the back seat, or they would have been injured by the shattered glass.

Aug 11, 2022 Crash

The tailgate for my 2022 F-350 has opened while towing several times over the last two months. During one of these instances, the open tailgate struck and damaged my fifth wheel recreational vehicle (RV) trailer during a low speed left hand turn. The area where the tailgate hit our trailer is the battery compartment for our RV. If this where to happen at a high speed it has the potential to cause additional significant damage to a trailer and potentially cause consequential accidents while the vehicle is in motion. There was an open Customer Satisfaction Program opened by Ford associated with this issue and my vehicle's VIN (campaign # 21M05) in May 2022. Due to this alert, we brought our vehicle into a dealer in June 2022 (before towing our RV) and asked them to address this issue. At the time the Ford dealer declined to address the issue because there wasn't "a problem yet." The damage incident then happened and we brought our vehicle into a second Ford dealer (we were then living in our RV on the road so unable to return to our original dealer). They agreed (in writing) that there was an unintended tailgate opening while we were towing that caused damage, however they indicated that they didn't have an approved repair procedure from Ford at that time. We recently found out that Ford has since approved a procedure (on approximately 7/22/2022) and again brought our Ford into a third Ford dealer for repairs (8/11/2022). Ford is willing to fix the damage to the vehicle associated with this accident, however, they have been unresponsive regarding the consequential damages to our fifth wheel RV (bay door needs to be replaced with an estimated cost of more than $1,000). The fact that this keeps happening and that the tailgate is able to open while towing / while the vehicle is in drive is a massive issue. What if this happened while carrying a load on the highway? There could be serious injury. For reference, my Ford case number is: 37688945

Aug 11, 2022 Crash

The tailgate for my 2022 F-350 has opened while towing several times over the last two months. During one of these instances, the open tailgate struck and damaged my fifth wheel recreational vehicle (RV) trailer during a low speed left hand turn. The area where the tailgate hit our trailer is the battery compartment for our RV. If this where to happen at a high speed it has the potential to cause additional significant damage to a trailer and potentially cause consequential accidents while the vehicle is in motion. There was an open Customer Satisfaction Program opened by Ford associated with this issue and my vehicle's VIN (campaign # 21M05) in May 2022. Due to this alert, we brought our vehicle into a dealer in June 2022 (before towing our RV) and asked them to address this issue. At the time the Ford dealer declined to address the issue because there wasn't "a problem yet." The damage incident then happened and we brought our vehicle into a second Ford dealer (we were then living in our RV on the road so unable to return to our original dealer). They agreed (in writing) that there was an unintended tailgate opening while we were towing that caused damage, however they indicated that they didn't have an approved repair procedure from Ford at that time. We recently found out that Ford has since approved a procedure (on approximately 7/22/2022) and again brought our Ford into a third Ford dealer for repairs (8/11/2022). Ford is willing to fix the damage to the vehicle associated with this accident, however, they have been unresponsive regarding the consequential damages to our fifth wheel RV (bay door needs to be replaced with an estimated cost of more than $1,000). The fact that this keeps happening and that the tailgate is able to open while towing / while the vehicle is in drive is a massive issue. What if this happened while carrying a load on the highway? There could be serious injury. For reference, my Ford case number is: 37688945