High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
The contact owns a 2023 Ford F-350 SD. The contact stated that the adaptive cruise control mode was inoperable. Additionally, the contact stated that while driving 50-55 MPH to the dealer, the contact noticed that the vehicle in front of the vehicle had stopped abruptly with no brake lights activated. The contact stated that upon depressing the brake pedal, the vehicle failed to respond. The contact attempted to veer to the left to avoid the other vehicle, but the passenger's side front end crashed into the rear of the other vehicle. There was no warning light illuminated. The contact stated that the six air bags of the vehicle deployed, and there was blinding smoke in the vehicle. The contact was transported to the hospital by ambulance and was hospitalized for 7 days. The contact was then transferred to a rehabilitation facility, where he was currently receiving care. The contact sustained a broken right hand and toe. The contact also sustained breathing complications as the contact's underlying cardiac and pulmonary health issues were triggered. The other driver sustained unknown injuries and was transported to the hospital by ambulance. Both vehicles sustained significant damage and could not be driven away from the scene. The contact's vehicle sustained front-end fender and hood damage and other unknown damage. The vehicle was towed to the collision repair shop for an estimate of the damage. A police report was filed. The dealer was notified of the brake failure and informed the contact that the VIN was not included in a related recall. The manufacturer was not notified of the failure. The failure mileage was 1,000.
The contact owns a 2023 Ford F-350 SD. The contact stated that the adaptive cruise control mode was inoperable. Additionally, the contact stated that while driving 50-55 MPH to the dealer, the contact noticed that the vehicle in front of the vehicle had stopped abruptly with no brake lights activated. The contact stated that upon depressing the brake pedal, the vehicle failed to respond. The contact attempted to veer to the left to avoid the other vehicle, but the passenger's side front end crashed into the rear of the other vehicle. There was no warning light illuminated. The contact stated that the six air bags of the vehicle deployed, and there was blinding smoke in the vehicle. The contact was transported to the hospital by ambulance and was hospitalized for 7 days. The contact was then transferred to a rehabilitation facility, where he was currently receiving care. The contact sustained a broken right hand and toe. The contact also sustained breathing complications as the contact's underlying cardiac and pulmonary health issues were triggered. The other driver sustained unknown injuries and was transported to the hospital by ambulance. Both vehicles sustained significant damage and could not be driven away from the scene. The contact's vehicle sustained front-end fender and hood damage and other unknown damage. The vehicle was towed to the collision repair shop for an estimate of the damage. A police report was filed. The dealer was notified of the brake failure and informed the contact that the VIN was not included in a related recall. The manufacturer was not notified of the failure. The failure mileage was 1,000.
Multiple electrical issues related to dashboard controls, video sensors, head unit. Controls powering down while driving, sensors throwing multiple error messages. All since 1,500 miles. Ford could not figure out what the issue was so they replaced the wiring harness. After 2 months in the shop I got my vehicle back. 2 weeks later I am getting the same error messages in the dash and has to go back into the shop for the same reason.
Multiple electrical issues related to dashboard controls, video sensors, head unit. Controls powering down while driving, sensors throwing multiple error messages. All since 1,500 miles. Ford could not figure out what the issue was so they replaced the wiring harness. After 2 months in the shop I got my vehicle back. 2 weeks later I am getting the same error messages in the dash and has to go back into the shop for the same reason.
The contact owns a 2023 Ford F-350 SD. The contact stated while driving approximately 35 MPH, the vehicle the vehicle independently braked. The contact stated that the brake warning light was illuminated. The contact stated that there was no vehicle or object nearby in front of the vehicle. The contact stated that the failure was intermittent but became a recurring failure. The contact had taken the vehicle to a local dealer; however, the dealer could not duplicate the failure. The vehicle was not repaired. The contact stated that the message “Forward Collision Avoidance System Shutting Down” was displayed. The contact stopped the vehicle and turned off and restarted the vehicle and the Forward Collision Avoidance system returned to normal functionality. The manufacturer was not informed of the failure. The failure mileage was approximately 5,600.
The contact owns a 2023 Ford F-350 SD. The contact stated while driving approximately 35 MPH, the vehicle the vehicle independently braked. The contact stated that the brake warning light was illuminated. The contact stated that there was no vehicle or object nearby in front of the vehicle. The contact stated that the failure was intermittent but became a recurring failure. The contact had taken the vehicle to a local dealer; however, the dealer could not duplicate the failure. The vehicle was not repaired. The contact stated that the message “Forward Collision Avoidance System Shutting Down” was displayed. The contact stopped the vehicle and turned off and restarted the vehicle and the Forward Collision Avoidance system returned to normal functionality. The manufacturer was not informed of the failure. The failure mileage was approximately 5,600.
I frequently receive messages on the dash that the the truck: Vehicle may not start/restart service now, Pre-Collision assist not available and front camera fault. My truck has died on me which in drive and reverse. My dash and console has powered down while on the freeway then restarted about a minute later. I get these messages but Ford service is too backed up to address the issue within a reasonable amount of time and they will not let me get it serviced outside of their dealer network.
I frequently receive messages on the dash that the the truck: Vehicle may not start/restart service now, Pre-Collision assist not available and front camera fault. My truck has died on me which in drive and reverse. My dash and console has powered down while on the freeway then restarted about a minute later. I get these messages but Ford service is too backed up to address the issue within a reasonable amount of time and they will not let me get it serviced outside of their dealer network.
The contact owns a 2023 Ford F-350 SD. The contact stated while operating the vehicle, the message "Pre-Collision Assist Not Available" was displayed. The vehicle was taken to the local dealer who stated that the Pre-Collision Assist Module was faulty and required a software update. The contact was informed that the software update was not yet available and that the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,300.
The contact owns a 2023 Ford F-350 SD. The contact stated while operating the vehicle, the message "Pre-Collision Assist Not Available" was displayed. The vehicle was taken to the local dealer who stated that the Pre-Collision Assist Module was faulty and required a software update. The contact was informed that the software update was not yet available and that the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,300.