High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
ON MY WAY TO WORK THE TURN SIGNALS FAILED AND HAZZZARD LIGHTS NO BREAK LITES OR TURN SINGNALS THE FUSE PANEL WAS SMOKING AND COUSED A WRECK AT 60 MILES PER HOUR
ON MY WAY TO WORK THE TURN SIGNALS FAILED AND HAZZZARD LIGHTS NO BREAK LITES OR TURN SINGNALS THE FUSE PANEL WAS SMOKING AND COUSED A WRECK AT 60 MILES PER HOUR
ON MAY 13, 2014, A RECALL LETTER WAS RECEIVED FROM FORD. REF. NO. 09S09-SPEED CONTROL DEACTIVATION FIRE. I CALLED SONORA FORD TO SCHEDULE AN APPOINTMENT TO REPAIR THE RISK. ACCORDING TO [XXX] IN THE SERVICE DEPARTMENT PARTS WERE ON BACK ORDER. HE TOOK MY CONTACT INFORMATION AND ADVISED HE WOULD CONTACT ME IN ABOUT A WEEK WHEN PARTS ARRIVED. AFTER NO RETURNED CALL I CONTACTED BOTH SONORA FORD AND FORD MOTOR COMPANY CUSTOMER RELATIONS CENTER AT 1-866-436-7332 & 1-800-392-3673. THEY ADVISED PARTS WERE STILL 7 TO 10 DAYS OUT. FORD REFUSED TO HAVE THE SWITCH REMOVED OR THE CIRCUIT DISCONNECTED TO PREVENT A FIRE UNTIL PARTS ARRIVED WHEN ASKED. WITH A KNOWN FIRE RISK I AM CONCERNED MORE COULD BE DONE BY FORD TO ADDRESS THIS ISSUE WHILE PARTS ARE NOT AVAILABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ON MAY 13, 2014, A RECALL LETTER WAS RECEIVED FROM FORD. REF. NO. 09S09-SPEED CONTROL DEACTIVATION FIRE. I CALLED SONORA FORD TO SCHEDULE AN APPOINTMENT TO REPAIR THE RISK. ACCORDING TO [XXX] IN THE SERVICE DEPARTMENT PARTS WERE ON BACK ORDER. HE TOOK MY CONTACT INFORMATION AND ADVISED HE WOULD CONTACT ME IN ABOUT A WEEK WHEN PARTS ARRIVED. AFTER NO RETURNED CALL I CONTACTED BOTH SONORA FORD AND FORD MOTOR COMPANY CUSTOMER RELATIONS CENTER AT 1-866-436-7332 & 1-800-392-3673. THEY ADVISED PARTS WERE STILL 7 TO 10 DAYS OUT. FORD REFUSED TO HAVE THE SWITCH REMOVED OR THE CIRCUIT DISCONNECTED TO PREVENT A FIRE UNTIL PARTS ARRIVED WHEN ASKED. WITH A KNOWN FIRE RISK I AM CONCERNED MORE COULD BE DONE BY FORD TO ADDRESS THIS ISSUE WHILE PARTS ARE NOT AVAILABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DT: THE CONSUMER STATED THAT 2002 FORD F350 STALLED AND ACCELERATED WHEN THE BRAKES WERE ON. THE TRUCK STALLED INTERMITTENTLY. THIS HAPPENED A COUPLE OF TIMES A WEEK. ACCELERATION WAS HAPPENING ALL THE TIME WHEN THE CONSUMER WAS AT A STOP LIGHT. THIS WAS HAPPENING FOR A YEAR. THE CONSUMER HAS NOT HAD THE TRUCK CHECKED NOR INSPECTED IN THE YEAR THAT HE WAS HAVING THESE PROBLEMS. THE CONSUMER CONTACTED THE DEALER AND THE CONSUMER SAID THAT HE WOULD TAKE THE TRUCK SOMETIME NEXT WEEK FOR CHECKUP. THE CONSUMER HAS NOT CONTACTED FORD. THE VEHICLE WAS STALLING AT LOW SPEEDS 0-20 MPH. *AK
DT: THE CONSUMER STATED THAT 2002 FORD F350 STALLED AND ACCELERATED WHEN THE BRAKES WERE ON. THE TRUCK STALLED INTERMITTENTLY. THIS HAPPENED A COUPLE OF TIMES A WEEK. ACCELERATION WAS HAPPENING ALL THE TIME WHEN THE CONSUMER WAS AT A STOP LIGHT. THIS WAS HAPPENING FOR A YEAR. THE CONSUMER HAS NOT HAD THE TRUCK CHECKED NOR INSPECTED IN THE YEAR THAT HE WAS HAVING THESE PROBLEMS. THE CONSUMER CONTACTED THE DEALER AND THE CONSUMER SAID THAT HE WOULD TAKE THE TRUCK SOMETIME NEXT WEEK FOR CHECKUP. THE CONSUMER HAS NOT CONTACTED FORD. THE VEHICLE WAS STALLING AT LOW SPEEDS 0-20 MPH. *AK
LTR FM ANDRIJ ANDREITCHUX(NJ) OWNER OF A FORD F350 TRUCK UNABLE TO CONNECT WITH 33 FOOT RV TRAILER HOOK SYSTEM CAUSES TRUCK TO LOCK-UP DEFECT REPLY TO THE ELIZABETH, NJ DISTRICT OFC. THE VEHICLE WAS INVOLVED IN AN ACCIDENT IN WHICH THE CONSUMER SUSTAINED INJURIES. *NM CONSUMER ALSO EXPERIENCED PROBLEMS WITH STALLING OF ENGINE, TRANSMISSION, POWER STEERING, ACCELERATION, AND FUEL SYSTEM ON VEHICLE. *LA
LTR FM ANDRIJ ANDREITCHUX(NJ) OWNER OF A FORD F350 TRUCK UNABLE TO CONNECT WITH 33 FOOT RV TRAILER HOOK SYSTEM CAUSES TRUCK TO LOCK-UP DEFECT REPLY TO THE ELIZABETH, NJ DISTRICT OFC. THE VEHICLE WAS INVOLVED IN AN ACCIDENT IN WHICH THE CONSUMER SUSTAINED INJURIES. *NM CONSUMER ALSO EXPERIENCED PROBLEMS WITH STALLING OF ENGINE, TRANSMISSION, POWER STEERING, ACCELERATION, AND FUEL SYSTEM ON VEHICLE. *LA
WHILE COMING TO A STOP ACCELERATED TO A HIGH RATE. CONSUMER MANAGED TO STOP THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK DEALER INSTALLED A FLIGHT RECORDER WHICH WAS BORROWED FROM ANOTHER VEHICLE. WITH THE FLIGHT RECORDER INSTALLED, CONSUMER DIDN'T EXPERIENCE ANY INCIDENT FOR 4 WEEKS. THE DEALER THEN CALLED THE CONSUMER STATING THAT THE FLIGHT RECORDER HAD TO BE RETURNED, AND CONSUMER'S VEHICLE AGAIN MALFUNCTIONED 3 TIMES. *LA
WHILE COMING TO A STOP ACCELERATED TO A HIGH RATE. CONSUMER MANAGED TO STOP THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK DEALER INSTALLED A FLIGHT RECORDER WHICH WAS BORROWED FROM ANOTHER VEHICLE. WITH THE FLIGHT RECORDER INSTALLED, CONSUMER DIDN'T EXPERIENCE ANY INCIDENT FOR 4 WEEKS. THE DEALER THEN CALLED THE CONSUMER STATING THAT THE FLIGHT RECORDER HAD TO BE RETURNED, AND CONSUMER'S VEHICLE AGAIN MALFUNCTIONED 3 TIMES. *LA
INTERMITTENTLY THROTTLE WOULD STICK OPEN. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
INTERMITTENTLY THROTTLE WOULD STICK OPEN. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
ENGINE MISSFIRES AND LOSES POWER AT ENGINE RPMS OF 1400-1600 LIGHT THROTTLE. *AK
ENGINE MISSFIRES AND LOSES POWER AT ENGINE RPMS OF 1400-1600 LIGHT THROTTLE. *AK