12
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Service Brakes, Hydraulic Complaints

Showing 12 of 12
May 24, 2023 70,000 mi

The contact owns a 2008 Ford F-350. The contact stated that on several occasions while the accelerator pedal was depressed, the contact noticed a burning odor throughout the vehicle. The contact stated that the rear driver’s and passenger’s side wheels inadvertently locked without warning then released. No warning lights were illuminated. The vehicle was taken to the dealer where the brake pedal and plunger rod was replaced with a longer plunger rod; however, the failure recurred. The contact stated that while driving at an undisclosed speed, he depressed the brake pedal however, the vehicle failed to stop. The contact stated that he had to applied pressure to the brake pedal that was depressed down to the floorboard. As a result, the vehicle glided to a stop. No warning lights were illuminated. The vehicle was taken back to the dealer where it was diagnosed that brake pedal and the brake master cylinder needed to be replaced. The vehicle was repaired; however, the failure recurred after the vehicle was retrieved from the dealer. The contact stated that while the accelerator pedal was depressed, the front driver’s side wheel locked without warning and then released. The contact stated that he steered the vehicle off the roadway and was informed by another motorist that there was smoke underneath the vehicle. The contact stated that he was assist by Law Enforcement and advised to call the NHTSA Hotline. The vehicle was then taken back to the dealer where it was diagnosed that the brake caliper, front brake lock, brake pads, master cylinder and other undisclosed brake parts needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact was advised by the technician to take the vehicle to Bob’s 151 transmission Center where it was diagnosed that the ABS had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was too old, and no further assistance was provided. The contact stated that th

May 24, 2023 70,000 mi

The contact owns a 2008 Ford F-350. The contact stated that on several occasions while the accelerator pedal was depressed, the contact noticed a burning odor throughout the vehicle. The contact stated that the rear driver’s and passenger’s side wheels inadvertently locked without warning then released. No warning lights were illuminated. The vehicle was taken to the dealer where the brake pedal and plunger rod was replaced with a longer plunger rod; however, the failure recurred. The contact stated that while driving at an undisclosed speed, he depressed the brake pedal however, the vehicle failed to stop. The contact stated that he had to applied pressure to the brake pedal that was depressed down to the floorboard. As a result, the vehicle glided to a stop. No warning lights were illuminated. The vehicle was taken back to the dealer where it was diagnosed that brake pedal and the brake master cylinder needed to be replaced. The vehicle was repaired; however, the failure recurred after the vehicle was retrieved from the dealer. The contact stated that while the accelerator pedal was depressed, the front driver’s side wheel locked without warning and then released. The contact stated that he steered the vehicle off the roadway and was informed by another motorist that there was smoke underneath the vehicle. The contact stated that he was assist by Law Enforcement and advised to call the NHTSA Hotline. The vehicle was then taken back to the dealer where it was diagnosed that the brake caliper, front brake lock, brake pads, master cylinder and other undisclosed brake parts needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact was advised by the technician to take the vehicle to Bob’s 151 transmission Center where it was diagnosed that the ABS had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was too old, and no further assistance was provided. The contact stated that th

May 24, 2023 70,000 mi

The contact owns a 2008 Ford F-350. The contact stated that on several occasions while the accelerator pedal was depressed, the contact noticed a burning odor throughout the vehicle. The contact stated that the rear driver’s and passenger’s side wheels inadvertently locked without warning then released. No warning lights were illuminated. The vehicle was taken to the dealer where the brake pedal and plunger rod was replaced with a longer plunger rod; however, the failure recurred. The contact stated that while driving at an undisclosed speed, he depressed the brake pedal however, the vehicle failed to stop. The contact stated that he had to applied pressure to the brake pedal that was depressed down to the floorboard. As a result, the vehicle glided to a stop. No warning lights were illuminated. The vehicle was taken back to the dealer where it was diagnosed that brake pedal and the brake master cylinder needed to be replaced. The vehicle was repaired; however, the failure recurred after the vehicle was retrieved from the dealer. The contact stated that while the accelerator pedal was depressed, the front driver’s side wheel locked without warning and then released. The contact stated that he steered the vehicle off the roadway and was informed by another motorist that there was smoke underneath the vehicle. The contact stated that he was assist by Law Enforcement and advised to call the NHTSA Hotline. The vehicle was then taken back to the dealer where it was diagnosed that the brake caliper, front brake lock, brake pads, master cylinder and other undisclosed brake parts needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact was advised by the technician to take the vehicle to Bob’s 151 transmission Center where it was diagnosed that the ABS had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was too old, and no further assistance was provided. The contact stated that th

May 24, 2023 70,000 mi

The contact owns a 2008 Ford F-350. The contact stated that on several occasions while the accelerator pedal was depressed, the contact noticed a burning odor throughout the vehicle. The contact stated that the rear driver’s and passenger’s side wheels inadvertently locked without warning then released. No warning lights were illuminated. The vehicle was taken to the dealer where the brake pedal and plunger rod was replaced with a longer plunger rod; however, the failure recurred. The contact stated that while driving at an undisclosed speed, he depressed the brake pedal however, the vehicle failed to stop. The contact stated that he had to applied pressure to the brake pedal that was depressed down to the floorboard. As a result, the vehicle glided to a stop. No warning lights were illuminated. The vehicle was taken back to the dealer where it was diagnosed that brake pedal and the brake master cylinder needed to be replaced. The vehicle was repaired; however, the failure recurred after the vehicle was retrieved from the dealer. The contact stated that while the accelerator pedal was depressed, the front driver’s side wheel locked without warning and then released. The contact stated that he steered the vehicle off the roadway and was informed by another motorist that there was smoke underneath the vehicle. The contact stated that he was assist by Law Enforcement and advised to call the NHTSA Hotline. The vehicle was then taken back to the dealer where it was diagnosed that the brake caliper, front brake lock, brake pads, master cylinder and other undisclosed brake parts needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact was advised by the technician to take the vehicle to Bob’s 151 transmission Center where it was diagnosed that the ABS had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was too old, and no further assistance was provided. The contact stated that th

May 24, 2023 70,000 mi

The contact owns a 2008 Ford F-350. The contact stated that on several occasions while the accelerator pedal was depressed, the contact noticed a burning odor throughout the vehicle. The contact stated that the rear driver’s and passenger’s side wheels inadvertently locked without warning then released. No warning lights were illuminated. The vehicle was taken to the dealer where the brake pedal and plunger rod was replaced with a longer plunger rod; however, the failure recurred. The contact stated that while driving at an undisclosed speed, he depressed the brake pedal however, the vehicle failed to stop. The contact stated that he had to applied pressure to the brake pedal that was depressed down to the floorboard. As a result, the vehicle glided to a stop. No warning lights were illuminated. The vehicle was taken back to the dealer where it was diagnosed that brake pedal and the brake master cylinder needed to be replaced. The vehicle was repaired; however, the failure recurred after the vehicle was retrieved from the dealer. The contact stated that while the accelerator pedal was depressed, the front driver’s side wheel locked without warning and then released. The contact stated that he steered the vehicle off the roadway and was informed by another motorist that there was smoke underneath the vehicle. The contact stated that he was assist by Law Enforcement and advised to call the NHTSA Hotline. The vehicle was then taken back to the dealer where it was diagnosed that the brake caliper, front brake lock, brake pads, master cylinder and other undisclosed brake parts needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact was advised by the technician to take the vehicle to Bob’s 151 transmission Center where it was diagnosed that the ABS had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was too old, and no further assistance was provided. The contact stated that th

May 24, 2023 70,000 mi

The contact owns a 2008 Ford F-350. The contact stated that on several occasions while the accelerator pedal was depressed, the contact noticed a burning odor throughout the vehicle. The contact stated that the rear driver’s and passenger’s side wheels inadvertently locked without warning then released. No warning lights were illuminated. The vehicle was taken to the dealer where the brake pedal and plunger rod was replaced with a longer plunger rod; however, the failure recurred. The contact stated that while driving at an undisclosed speed, he depressed the brake pedal however, the vehicle failed to stop. The contact stated that he had to applied pressure to the brake pedal that was depressed down to the floorboard. As a result, the vehicle glided to a stop. No warning lights were illuminated. The vehicle was taken back to the dealer where it was diagnosed that brake pedal and the brake master cylinder needed to be replaced. The vehicle was repaired; however, the failure recurred after the vehicle was retrieved from the dealer. The contact stated that while the accelerator pedal was depressed, the front driver’s side wheel locked without warning and then released. The contact stated that he steered the vehicle off the roadway and was informed by another motorist that there was smoke underneath the vehicle. The contact stated that he was assist by Law Enforcement and advised to call the NHTSA Hotline. The vehicle was then taken back to the dealer where it was diagnosed that the brake caliper, front brake lock, brake pads, master cylinder and other undisclosed brake parts needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact was advised by the technician to take the vehicle to Bob’s 151 transmission Center where it was diagnosed that the ABS had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was too old, and no further assistance was provided. The contact stated that th

Dec 26, 2012 18,000 mi

MONDAY, JANUARY 3, 2011, WE WERE DRIVING ON A RURAL ROAD IN ROUTE TO SHARPS CHAPEL, TENNESSEE WHEN THE RIGHT SIDE FRONT PASSENGER CALIPER/ROTOR ASSEMBLY FAILED CAUSING SMOKING AND BURNING SMELL OF THE BRAKE SHOES FORCING ME TO PULL TO THE SIDE OF THE ROAD. AFTER ALLOWING THE BRAKES TO COOL, I CONTACTED AND DROVE TO MORRISTOWN FORD IN TENNESSEE AND THEY TO ATTEMPTED TO REPAIR THE BRAKES BY DISASSEMBLING AND CLEANING THE CALIPER/ROTOR SINCE THEY DID NOT HAVE THE PARTS AVAILABLE TO APPROPRIATELY RECTIFY THE SITUATION. THIS REPAIR WAS NOT EFFECTIVE AND THE PROBLEM HAS REPEATED ITSELF FOUR TIMES SINCE THEN, MOST RECENTLY ON OCTOBER 5, 2012. THIS APPEARS TO BE A VERY DANGEROUS VEHICLE DESIGN AND/OR PART FAILURE!! FORD NEEDS TO RECTIFY THIS PROBLEM!! *TR

Dec 26, 2012 18,000 mi

MONDAY, JANUARY 3, 2011, WE WERE DRIVING ON A RURAL ROAD IN ROUTE TO SHARPS CHAPEL, TENNESSEE WHEN THE RIGHT SIDE FRONT PASSENGER CALIPER/ROTOR ASSEMBLY FAILED CAUSING SMOKING AND BURNING SMELL OF THE BRAKE SHOES FORCING ME TO PULL TO THE SIDE OF THE ROAD. AFTER ALLOWING THE BRAKES TO COOL, I CONTACTED AND DROVE TO MORRISTOWN FORD IN TENNESSEE AND THEY TO ATTEMPTED TO REPAIR THE BRAKES BY DISASSEMBLING AND CLEANING THE CALIPER/ROTOR SINCE THEY DID NOT HAVE THE PARTS AVAILABLE TO APPROPRIATELY RECTIFY THE SITUATION. THIS REPAIR WAS NOT EFFECTIVE AND THE PROBLEM HAS REPEATED ITSELF FOUR TIMES SINCE THEN, MOST RECENTLY ON OCTOBER 5, 2012. THIS APPEARS TO BE A VERY DANGEROUS VEHICLE DESIGN AND/OR PART FAILURE!! FORD NEEDS TO RECTIFY THIS PROBLEM!! *TR

Jun 24, 2011 Crash 17,813 mi

DRIVER, ATTEMPTING TO STOP FOR A LIGHT RAIL CROSSING, DEPRESSED BRAKE AND ACCELERATOR SIMULTANEOUSLY, MOVING FORWARD INTO THE PATH OF ONCOMING TROLLEY. VEHICLE A TOTAL LOSS. DRIVER BELIEVES BRAKE AND ACCELERATOR PEDALS ARE TOO CLOSE TOGETHER AND ALIGNED WHEN DEPRESSED.

Jun 24, 2011 Crash 17,813 mi

DRIVER, ATTEMPTING TO STOP FOR A LIGHT RAIL CROSSING, DEPRESSED BRAKE AND ACCELERATOR SIMULTANEOUSLY, MOVING FORWARD INTO THE PATH OF ONCOMING TROLLEY. VEHICLE A TOTAL LOSS. DRIVER BELIEVES BRAKE AND ACCELERATOR PEDALS ARE TOO CLOSE TOGETHER AND ALIGNED WHEN DEPRESSED.

Nov 1, 2010 11,000 mi

BRAKE PEDAL LOCATION AND DEPRESSING VEHICLE'S BRAKE PEDAL AND GAS PEDAL AT THE SAME TIME. STREET DEPARTMENT WORKERS WEARING PROPER WORK BOOTS HAVE FOUND THAT THE PEDAL SPACING IS NOT ADEQUATE BETWEEN GAS PEDAL AND BRAKE PEDAL. THERE HAVE BEEN AT LEAST 10 TIMES WHERE THE EMPLOYEE HAS DEPRESSED THE BRAKE PEDAL AND THE VEHICLE WOULD NOT STOP. IT HAS BEEN DETERMINED THAT THE BRAKE PEDAL AND GAS PEDAL PLACEMENT ARE TO CLOSE TO EACH OTHER AND BOTH PEDALS CAN BE DEPRESSED AT THE SAME TIME GIVING THE OPERATOR THE FEELING OF NO BRAKE PEDAL AND THE VEHICLE NOT STOPPING. WE HAVE REPRODUCED THIS SITUATION AT LEAST 5 TIMES AND FEEL THAT IT IS IMPERATIVE THAT YOU BE NOTIFIED OF THIS DESIGN DEFECT. WE CONTACTED REUTEHR FORD, MIKE BOWEN A SERVICE ADVISOR AND THEY STATE THAT THEY ARE AWARE OF THIS SITUATION BUT FORD HAS NOT ADDRESSED IT AT THIS POINT. THIS IS A LAWSUIT WAITING TO HAPPEN. *TR

Nov 1, 2010 11,000 mi

BRAKE PEDAL LOCATION AND DEPRESSING VEHICLE'S BRAKE PEDAL AND GAS PEDAL AT THE SAME TIME. STREET DEPARTMENT WORKERS WEARING PROPER WORK BOOTS HAVE FOUND THAT THE PEDAL SPACING IS NOT ADEQUATE BETWEEN GAS PEDAL AND BRAKE PEDAL. THERE HAVE BEEN AT LEAST 10 TIMES WHERE THE EMPLOYEE HAS DEPRESSED THE BRAKE PEDAL AND THE VEHICLE WOULD NOT STOP. IT HAS BEEN DETERMINED THAT THE BRAKE PEDAL AND GAS PEDAL PLACEMENT ARE TO CLOSE TO EACH OTHER AND BOTH PEDALS CAN BE DEPRESSED AT THE SAME TIME GIVING THE OPERATOR THE FEELING OF NO BRAKE PEDAL AND THE VEHICLE NOT STOPPING. WE HAVE REPRODUCED THIS SITUATION AT LEAST 5 TIMES AND FEEL THAT IT IS IMPERATIVE THAT YOU BE NOTIFIED OF THIS DESIGN DEFECT. WE CONTACTED REUTEHR FORD, MIKE BOWEN A SERVICE ADVISOR AND THEY STATE THAT THEY ARE AWARE OF THIS SITUATION BUT FORD HAS NOT ADDRESSED IT AT THIS POINT. THIS IS A LAWSUIT WAITING TO HAPPEN. *TR