2011 FORD FIESTA Engine Problems

The contact owns a 2011 Ford Fiesta. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed but the vehicle failed to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the failure was not duplicated. Additionally, the contact received notification of Customer Satisfaction Program 14M02; however, the dealer informed the contact that there was no indication of transmission failure. The vehicle was not diagnosed or repaired. The contact stated that the failure failure recurred. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair could not be covered under an unknown special program or recall. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 144,000.

Mileage: 144,000

I am reporting a serious mechanical and safety issue involving my 2011 Ford Fiesta. After receiving a partially state-funded engine replacement in June 2025, my vehicle began experiencing serious transmission problems shortly after. Within a month, it went into limp mode multiple times, and warning lights appeared: the wrench light, incline warning, and “Transmission Malfunction – Service Now” messages. A diagnostic scan revealed multiple DTCs related to the Transmission Control Module (TCM), Input/Output Shaft Speed Sensors, and Clutch A disengagement (P286F) — which I understand are linked to known issues with this model’s transmission. These failures make the car dangerous to drive. The vehicle has lost power unexpectedly, putting me at risk of an accident. I’ve also been told by the repair shop that I may now need a new transmission and/or TCM, despite just receiving a major engine repair. I am unable to afford another large repair and this situation has severely impacted my ability to travel safely. I am requesting an investigation into the Ford Fiesta’s transmission problems and to confirm whether this should have been covered by a recall or warranty extension. I want to also add that my transmission clutch was repaired by Ford only 2 years ago. Please advise if this falls under known manufacturer defects or safety bulletins, and whether Ford Motor Company can be held responsible for the faulty transmission and associated safety risks.

The contact owns a 2011 Ford Fiesta. The contact stated while driving at approximately 65 MPH, the vehicle stalled. The contact stated that the engine malfunction, ABS, and Hill Assist warning lights were illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed; however, the contact was unaware of the diagnostic result. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same mechanic who again diagnosed the vehicle and informed the contact that the vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to a local dealer. The dealer diagnosed the vehicle and determined that the throttle body, engine electrical harness, and engine mounts needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred, and the vehicle stalled with white smoke coming from the exhaust pipes. The contact had not taken the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 144,000.

Mileage: 144,000

The contact owns a 2011 Ford Fiesta. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where the battery was replaced. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and sputtered. The contact stated that while attempting to start the vehicle the following day, the vehicle failed to start and was towed to an independent mechanic to be diagnosed. The mechanic related the failure to the transmission. The contact was referred to the dealer for an unknown recall repair. The manufacturer was notified of the failure and referred the contact to the dealer for the TCM to be replaced under Ford Campaign Number: 14M02. The vehicle was towed to the dealer, where the TCM was replaced; however, the dealer informed the contact that the TCM could not be programmed to the transmission clutch. The dealer determined that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.

Mileage: 82,000

The car hasn’t been sold since 2021 and I was told there where no issues with the car but it was sold as is it doesn’t start needs a new modem head gaskets maybe and it’s a lot that needs repairing

On 4 Nov 22 the engine started shifting abruptly when accelerating - automatic transmission. Vehicle would not reverse while in R on the handle. Check engine light icon appears on dash panel. Unable to go beyond low speeds on road, causing safety hazard.

In 2019 the Ford Fiesta refused to crank, key in the ignition the cars dash would light up, but the only sound produced was a small tick. After several unsuccessful visits to the mechanic, we finally took it to the Ford dealership and it was discovered that the TCM needed to be reprogrammed or replaced, after getting it replaced, for no charge, we no longer experienced the cranking issue. Apparently, the Ford dealership was aware of the recall but this information was left out upon purchase from CarMax. This information was not listed on this site either. I'm reporting this issue so that the next owner of the vehicle won't be surprised and devastated like we were.

The contact owns a 2011 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the clutch was slipping. Additionally, oil was leaking onto the transmission. The check engine warning light illuminated and then went off. The contact called the local dealer, who informed her that the vehicle did not meet the criteria for the service campaign. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 106,000.

Mileage: 106,000

THE ENGINE LIGHT HAS BEEN ON AND THEN GOES OFF. THE VEHICLE SLOWS DOWN IN TRAFFIC ON THE STREET OR HIGHWAY AND JERKS WHEN TAKING OFF. IT DRAGS UPON TAKE OFF AND YOU CAN HEAR A RATTLING SOUND UNDER CARRIAGE

Mileage: 13,600

MY VEHICLE BEGAN TO FEEL LIKE DRIVING A BOAT. IT WAS SHUDDERING AND DRIVING ROUGHLY. MY VEHICLE WAS REPAIRED BY A RECALL THAT I BELIEVE REPROGRAMMED THE TCM, 14M02TSB 16-0129 WAS DONE YESTERDAY. ALTHOUGH I CAN FEEL SOME IMPROVEMENT IN THE 35 MI DRIVE HOME, IT STILL SHUDDERS AND FEELS THE SAME. THIS DID NOT FIX THE PROBLEM. MY BOYFRIEND RESEARCHED THROUGH VARIOUS SERVICE BULLETINS AND FOUND 14M01. HE THEN JACKED UP THE CAR, REMOVED THE TIRE TO GET A BETTER LOOK AND SAW THE LEAK. IT DOES NOT LEAK ENOUGH TO LEAVE NOTICEABLE MARKS ON DRIVEWAY BUT IS LEAKING. WHEN I CALLED, I WAS TOLD THAT MY VEHICLE WAS NO LONGER COVERED AS I AM JUST OUTSIDE OF THIS WARRANTY SINCE I HAVE SLIGHTLY OVER 127797 MILES AND THIS ENDED AT 100,000 OR 10 YEARS. MY CAR IS A 2011. IF I HAD BEEN AWARE OF THIS PROBLEM, IT WOULD HAVE BEEN FIXED DURING THAT TIME. SINCE THERE WAS NO CODE OR WARNING AND NO VISIBLE EVIDENCE OF THE LEAKAGE, I WAS UNAWARE. THE DEALER WHO REPROGRAMMED THE TCM WAS UNAWARE, THERE ARE NO CODES RELATING TO THIS ISSUE ON THE CAR. THEY ONLY CODE I NOW HAVE IS AN OXYGEN SENSOR OR SOMETHING CODE THAT SHOWED UP AFTER THEY REPROGRAMMED THE TCM. I BELIEVE FORD SHOULD EXTEND THIS WARRANTY FOR THESE EFFECTED CARS, THERE ARE MANY WITH THIS PROBLEM, WE HAVE RESEARCHED THROUGH THE COMPLAINTS. I WANT FORD TO COVER THE COSTS OF PARTS, LABOR AND ANY COSTS RELATED TO THE REPAIR OF THIS PROBLEM THAT THEY WERE FULLY AWARE OF. I KNOW THEY SAY THE 2 BULLETINS ARE NOT RELATED BUT I FEEL THAT THEY ARE.

Mileage: 127,797

ABOUT THE MIDDLE OF LAST YEAR I NOTICED THE PROBLEM WHILE DRIVING,SO I STOPPED DRIVING IT. ABOUT TWO MONTHS AGO I TRIED TO START MY CAR AND THE VEHICLE SHUT DOWN COMPLETELY FOR THE SECOND TIME AND I HAD IT TOWED TO THE FORD DEALERSHIP IN SOUTHGATE,THEY SAID THAT FORD MOTOR TOLD THEM TO RESET THE SOFTWARE IN THE CAR,THEY DID AND GOT IT RUNNING AGAIN.THEY ALSO TOLD ME THAT THERE WAS A CLUTCH PROBLEM AND THAT WAS CAUSING THE ENGINE LIGHT TO BE ON. WHAT THEY DIDN'T TELL ME WAS THAT NHTSA AND FORD MOTOR HAD A RECALL TO FIX THE TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL WHICH HAS A WARRANTY EXTENSION FOR FREE,THEY TOLD ME IT WOULD COST ME OVER $2000 DOLLARS TO HAVE FIX. THE FIELD SERVICE ACTION NUMBER IS 14M01 AND THE FSA TITTLE IS TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE. I BOUGHT THIS CAR IN JANUARY 2018 FROM DICK GENTHE CHEVROLET AND HAVE NOT BEEN ABLE TO DRIVE IT SAFELY SINCE THE MIDDLE OF 2019. UNTIL NOW,I TRIED TO GET THEM TO TAKE THE CAR BACK,AND THEY WOULD NOT. I WOULD LIKE FOR FORD MOTOR COMPANY AND THEIR DEALERSHIP TO FIX MY CAR FOR FREE OR GIVE ME A 2018 IN IT'S PLACE WITH A MINIMUM PAYMENT OF 158.12 WHICH IS WHAT I'M STILL PAYING FOR THE 2011 FORD FIESTA. THANK YOU FOR YOUR TIME IN ADDRESSING THIS SAFETY ISSUE. I WOULD LIKE TO FEEL SAFE IN MY CAR WHEN I'M DRIVING.

Mileage: 87,000

I HAVE HAD THE TCM ON THIS VEHICLE REPLACED TWICE AFTER TRANSMISSION MALFUNCTION LIGHT SUDDENLY CAME ON. IT CAME ON A THIRD TIME AND THE ISSUE STILL CAUSES TRANSMISSION MALFUNCTION INDICATOR TO ILLUMINATE, HOWEVER THIS TIME IT IS MY DUAL CLUTCH. SAME SYMPTOMS IN THE VEHICLE EVERY TIME. WITH NO WARNING, THE VEHICLE WILL SUDDENLY LOSE POWER, FAIL TO CHANGE GEARS, SHUTTER FORWARD AFTER STOPPING, COME TO A COMPLETE STOP IN THE MIDDLE OF DRIVING. TWO DAYS AGO DRIVING UPHILL, MY VEHICLE, WITH NO WARNING AT ALL, STARTED GOING IN REVERSE, DOWN THE HILL. I AM IN THE MIDDLE OF A CLASS ACTION SUIT WITH FORD THAT IS TAKING FOREVER TO SETTLE. I HAVE TRIED TO GET FORD TO REPLACE MY CLUTCH, BUT THEY CLAIM IT IS NOT PART OF THE EXTENDED WARRANTY LIKE THE TCM IS NOW, EVEN THOUGH IT CAUSES THE SAME ISSUES WITH THE VEHICLE. I CAN PAY TO HAVE IT FIXED MYSELF, BUT IT CAN GO OUT AT ANY GIVEN TIME AGAIN, WITH NO WARNING. FORD DOES NOT BELIEVE THESE ISSUES ARE SAFETY ISSUES. THEY ARE. THESE CARS DO THESE THINGS SUDDENLY. AS I AM REACHING OUT TO FORD ABOUT THIS, THEY DO HOWEVER INFORM ME THAT THERE IS A RECALL ON MY DOOR LATCHES. THEY CONSIDER THIS A SAFETY ISSUE, BUT NOT THE TRANSMISSION? UNBELIEVABLE.

Mileage: 92,000

THE VEHICLE WAS IN MOTION ON A HIGHWAY AND THE ENGINE LIGHT APPEAR, AND AT THE SAME TIME THE THE TRANSMISSION CONTROL MODULE FAILED. I TOOK THE CAR TO THE FORD DEALERSHIP IN BRONX AND THEY TOLD I HAVE A CLUTCH PROBLEM, PLUS TRANSMISSION CONTROL MODULE PROBLEM. THEY TOLD ME THEY DONT COVER THE RECALL, ACCORDING THE WARRANTY DEPARTMENT BECAUSE THE DAMAGE IS INTERNAL. BUT THE RECALL FOR FORD FIESTA 2011 EXISTING BECAUSE OF TRANSPORTATION FAIL. CAN YOU TELL ME FOR SURE WHY THEY DON'T APPROVE AND IF IS A COMPANY MISTAKE THEY SHOULD BUY YOUR CAR OR TO REPLACE IT?

TL* THE CONTACT OWNS 2011 FORD FIESTA. WHILE DRIVING AT 50 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE SHIFTED INDEPENDENTLY INTO 1ST GEAR. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO HERITAGE FORD, 2100 SISK RD, MODESTO, CA 95350 WHERE THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,271.

Mileage: 90,271

THE VEHICLE DOES NOT DOWNSHIFT. IT IS AN AUTOMATIC BUT I HAVE TO SHIFT INTO NEUTRAL BETWEEN GEARS AS WELL AS WHEN I NEED TO SLOW DOWN. I HAVE HAD SEVERAL INSTANCES OF A CAR IN FRONT OF ME BRAKING UNEXPECTEDLY AND I MUST PUT THE CAR INTO NEUTRAL AND IT CONTINUES REVVING AT A HIGH SPEED SO I THROW IT IN NEUTRAL. I COULD RUN INTO THE CAR IN FRONT OF ME UNLESS I SLAM VERY HARD ON THE BRAKE OR PUT INTO NEUTRAL. THE CAR DOES NOT SHIFT INTO A HIGHER GEAR AUTOMATICALLY EITHER. ALSO, I MUST PUMP THE BRAKE FOR A MINUTE OR TWO BEFORE THE CAR WILL START.

Mileage: 100,000

VEHICLE SHUDDERS AND STALLS WHEN TAKING OFF. VEHICLE WILL STOP FUELING WHEN PUMPING GAS. ENGINE MAKES A LOUD NOISE AND VEHICLE HAS LARGE WATER LEAK.

Mileage: 69,968

LACK OF POWER; GRINDING NOISE AT AROUND 20-30MPH;SHUDDERING; ACCELERATION SLIPS; ENGINE OIL LEAKS; CLUNKING NOISES.

Mileage: 38,556

THE ENGINE MALFUNCTION SERVICE LIGHT CAME ON AND THE SORRY BOTTLE POSITION SENSOR KEEPS ON SAYING IT'S SPELT FAULTY, BUT WHEN I REPLACED THE THROTTLE BODY AND REPLACED THE GAS PEDAL IT WAS STILL HAVING ISSUES, AND NOW I'M BARELY GETTING TO AND FROM WORK ANYMORE OR ANYWHERE ELSE, EVEN DOWN THE STREET BECAUSE IT CONTINUES TO PUT ITSELF IN SAFE MODE. SO I AM OUT FOR A THOUGHT OF BODY AND A GAS PEDAL, AND IT'S STILL NOT FIXED THE ISSUE

Mileage: 76,000

I PURCHASED MY 2011 FORD FIESTA BASICALLY WHEN IT FIRST CAME OUT, BRAND NEW.BUT, JUST PRIOR TO THE 10,000 MILE MARK I STARTED EXPERIENCING SEVERE TRANSMISSION PROBLEMS, SHUDDERING, STALLING OUT, AND EVENTUALLY OVERALL FAILURE. ALL OF THESE FAILING HAPPENED EITHER UPON TAKING OFF OR DURING TRANSIT. I'VE HAD THE CAR LURCH AND ALMOST HIT ANOTHER CAR IN TRAFFIC AS WELL AS FAIL WHILE DRIVING DURING RUSH OUR TRAFFIC; PREDOMINANTLY ON CITY STREETS BUT ALSO OCCASIONALLY ON THE HIGHWAY AT LOWER SHIFTS. THE ISSUE HAS BEEN "FIXED" AND "ASSESSED" MORE TIMES THAN I BELIEVE AND CAR PROBLEM SHOULD BE WITHOUT BEING RESOLVED. EVERY TIME I WOULD DISCUSS WHY IT CONTINUES THE CUSTOMER SERVICE REPRESENTATIVE WOULD ALWAYS SAY "THAT'S JUST HOW THEY WORK" OR SOME OTHER NONCHALANT VERBAGE TO SHRUG OFF THE PERSISTING PROBLEM THAT I'M PAYING FOR. THIS CONTINUED TROUBLE LEAVES ME WITH ALMOST NO TRUST IN MY VEHICLE AND HAS COST ME MORE MONEY THAN I WOULD CARE TO ADMIT TO. I BELIEVE FORD OWES ME EITHER A LIFETIME WARRANTY ON MY FAULTY VEHICLE OR A BRAND NEW REPLACEMENT FOR THE TIME AND FINANCIAL DAMAGES I HAVE INCURRED DUE TO THEIR THOUGHTLESS/ CARELESS PRACTICES AS WELL AS THE DESTRUCTION OF MY PEACE OF MIND. ATTACHED IS A PDF OF MY FULL VEHICLE SERVICE HISTORY THROUGH CAVALIER FORD FROM 2011-2019 AS WELL AS PEP BOYS WHICH ALSO INCLUDES EVIDENCE OF ATTEMPTED FRAUD IN RELATION TO THE STATE OF MY REAR BREAKS AND SHOCKS IN THE LAST YEAR.

Mileage: 33,464

THE CAR SLIPS GEARS WHICH MAKES IT DANGEROUS TO DRIVE UP ANY SORT OF HILL. MY CAR HAS STALLED OUT GOING UP HILLS AND MADE IT DANGEROUS NOT ONLY FOR ME, BUT THOSE AROUND ME. THE CAR ALSO HAS AN INCREDIBLE JERKY MOTION WHEN DRIVING THAT CAN CAUSE THE CAR TO SUDDENLY JERK FORWARD. SOMETIMES WHEN I PUT MY CAR INTO DRIVE OR REVERSE THE CAR WON'T EVEN MOVE. VERY VERY DANGEROUS CAR! FORD ISSUED A RECALL ON PARTS OF THE TRANSMISSION ABOUT 4 YEARS AGO, BUT THIS DID NOT FIX THE PROBLEM. I AM AFRAID TO DRIVE THE CAR LONG DISTANCES OR AROUND TOWN WHERE THERE ARE HILLS. THIS HAS BEEN AN ISSUE EVER SINCE I BROUGHT THE CAR.

Mileage: 20

TAKATA RECALL, MY CAR KEEPS JERKING AND STUTTERING TO GO I'VE HAD THIS CAR FOR ABOUT FOUR ABOUT 4 YEARS , I'VE TOOK IT TO THE SHOP ABOUT 5 TIMES THE WORKERS TOLD ME THERE WASN'T ANYTHING THE COULD DO AFTER I KEPT TAKING IT BECAUSE THE DUAL CLUTCH WOULD KEEP MESSING UP YESTERDAY WHILE DRIVING ON THE HIGH WAY MY CAR STAYED AT 30 MPH IT THEN STARTED SMOKING SO I HAD TO PULL OVER I THEN STOPPED MY CAR AND THEN MY CAR WOULD NOT START UP UNTIL THIS DAY NOW I AM STUCK WITH A CAR NOTE WITH NO CAR

Mileage: 70,000

UPON SHIFTING INTO NEUTRAL AND OR JUST ENGAGING THE CLUTCH THE ENGINE WILL SHUT OFF, USUALLY AS I APPROACH A STOP LIGHT OR AM IN A PARKING LOT. SOMETIMES IT IS A ROUGH STOP LIKE THE TRANSMISSION WAS NOT FULLY DISENGAGED, BUT MOST OFTEN IT IS SMOOTH AS IF TURNING OF THE CAR WITH THE KEY. THE SILENT SHUT DOWN OCCURS BOTH WHILE THE VEHICLE IS IN MOTION, ANY WHERE FROM 1-70 MPH, AND WHEN A COMPLETE STOP HAS BEEN REACHED. I HAVE HAD THIS HAPPEN AT LEAST TWO DOZEN TIMES IN THE 2.5 YEARS I HAVE DRIVEN THIS CAR. APPROXIMATELY, 80% OF THE TIME IT IS THE 'SILENT SHUT DOWN', WHERE I DO NOT EVEN NOTICE THE CAR IS NOT RUNNING UNTIL I PUT THE CAR BACK INTO GEAR AND TRY TO ACCELERATE. I HAVE ALMOST BEEN REAR ENDED AT STOP LIGHTS IN TRAFFIC SEVERAL TIMES BECAUSE OF THIS ISSUE. THIS ISSUE HAS OCCURRED AT ALL TIMES OF THE YEAR WITH THE AIR CONDITIONER BOTH ON AND OFF, BUT IT IS MUCH MORE PREVALENT IN THE WARM WEATHER WITH THE AIR CONDITIONER RUNNING. IN THE PAST WEEK IT HAS HAPPENED 3 TIMES ALL OF WHICH WERE WITH THE AIR ON, AND THE ENGINE SILENTLY SHUT DOWN.

Mileage: 114,000

FOR THE PAST FEW MONTHS I'VE BEEN TRYING TO FIGURE OUT WHAT'S BEEN HAPPENING WITH MY VEHICLE. I HAVE A 2011 FORD FIESTA. IT IS A MANUAL. I'M NOT STALLING IT, BUT WHEN I'M DRIVING- WHETHER I'M STOPPED OR ACTUALLY MOVING (EVEN AT 45 + MPH) IT WILL COMPLETELY SHUT OFF. THE RPMS SOMETIMES FALL 2-300 BELOW RANDOMLY BUT WILL COME BACK AND KEEP GOING. HOWEVER, WHEN THEY FALL AND FOR WHATEVER REASON THE VEHICLE CAN'T FIGURE OUT THAT THE RPMS SHOULD BE HIGHER, IT SHUTS OFF COMPLETELY. WHEN IT ACTUALLY SHUTS OFF I HAVE NO WARNING. HERE IS THE LINK I FOUND ON INFORMATION ABOUT THE FORD FOCUS RECALLS: HTTPS://WWW.WFTV.COM/NEWS/NATIONAL-NEWS/AP-TOP-NEWS/FORD-RECALLS-NEARLY-15M-FOCUSES-BECAUSE-ENGINES-CAN-STALL/859721918 LUCKILY I HAVE A MANUAL AND I CAN SHIFT INTO NEUTRAL AND RESTART THE CAR EVEN WHEN I'M GOING DOWN CITY STREETS OR BUSY INTERSECTIONS. THIS IS AN INCREDIBLY DANGEROUS SITUATION, AND I'VE BEEN TRYING TO DIAGNOSE IT FOR MONTHS. IN A 10 MINUTE DRIVE THIS CAN HAPPEN AS MANY AS 3-4 TIMES. THERE'S NO LINK TO WHY IT HAPPENS SOMETIMES AND NOT OTHERS. SHIFTING INTO ANOTHER GEAR DOESN'T EFFECT IT. I HAVE NOTICED AFTER I GET FUEL IT TENDS TO HAPPEN MORE OFTEN, BUT I'M UNSURE IF THAT'S CORRELATION OR CAUSATION. SOMETIMES AFTER I GET FUEL I CAN'T EVEN GET BACK ONTO THE MAIN ROAD WITH OUT THE CAR DYING COMPLETELY. WHEN IT SHUTS OFF IT WILL ALMOST ALWAYS TURN BACK ON JUST FINE. I RECENTLY GOT MY BATTERY REPLACED THINKING THAT THAT WOULD HAVE POSSIBLY SOLVED THE ISSUE BUT IT HAS PERSISTED. OIL CHANGES/TUNE UPS DON'T FIX IT EITHER. I'M UNSURE OF WHAT THE EXACT ISSUE IS, BUT I DID SEE THAT FORD IS RECALLING THEIR FOCUS MODELS FROM 2012-2018 FOR AN ISSUE THAT SOUNDS EXACTLY WHAT I'M EXPERIENCING. I WOULD REALLY LIKE TO SEE THEM OPEN UP THEIR INVESTIGATION TO POSSIBLY INCLUDE FIESTA'S LIKE MINE BECAUSE IT SEEMS TO BE A RELATED ISSUE.

Mileage: 130,000

2/4/15, DICKINSON CO. KANSAS, COLLISION WITH FIXED OBJECT,LEFT TURN, IMPACT TO PASSENGER FRONT CORNER, RAN OFF RIGHT SIDE OF THE ROAD,STRUCK FIXE OBJECT, DAMAGE TO BOTH PASSENGER FRONT CORNER/QUARTER OF CAR. 10/11/16, JACKSON CO, MISSOURI, MOVING IN TRANSPORT COLLISION, IMPACT REAR OF CAR, TOWING INDICATOR, DRIVER FRONT AND PASSENGER AIRBAGS DEPLOYED. 2 ACCIDENTS: FORMER OWNER, NOT ME. THE CAR TRUCK IS ALWAYS LIFTED WHEN CLOSED, FRONT SIDE OF WINDSHIELD FRAME IS BUMPY, PASSENGER SIDE NEAR BACK WHEEL IS BUMPY, THE CAR ACCIDENTS SMASHED THE CAR. TRANSMISSION, JERKS BACK AND FORTH 24/7, GOING TO, FROM STREET LIGHTS, INTERSECTIONS, LIKE WANTS TO DIE ON NORMAL STRAIGHT STREET AND ON HILLS. THE CAR ROLLS BACK ON HILLS BY ITSELF. LACK OF ACCELERATION SPEED FROM BRAKES TO GAS PEDAL. THE 10/8/2018 PHONE CALL MIKE FROM FLORIDA, FORD, TRANMISSION SETTLEMENT PHONE CALL SAID "TRANSMISSION IS THE FORD FLAW". I WENT TO THE BLUE SPRINGS, MO, INDEPENDENCE, MO, DEALERSHIPS 4 TIMES FROM MARCH 13, 2017, JULY 4, 2018: BATTERY FUSE BOX RECALL. PASSENGER DOOR FLEW OPEN/DOOR LATCH RECALL, SEPT. 24, 2018, THE BLUE SPRINGS, MO, DEALERSHIP DID NOT FIX THE TRANMISSION, UNDER 100,000 MILE WARRENTY. THE AIR CONDITIONING COMPRESSOR BROKE AND IT IS NOT WORKING FROM SEPT., 24, 2018, THE COST TO FIX IS $2,172, THEY CHARGED $99.50 DIAGNOSTIC, DID NOT FIX THE AIR CONDITIONING. THE DEFROSTER IS NOT WORKING SINCE OCT. 10, 2018, IT IS CONNECTED TO THE COMPRESSOR, WHEN TURNED ON THE DEFROSTER MAKES A CRANK NOISE IN THE ENGINE. THE HEATER SYSTEM HAS A WEIRD CRANK NOISE WHEN TURNED TO LOW, HIGH, DOES NOT WORK EITHER. THE BBB AUTOLINE CLOSED MY LEMON LAW COMPLAINT CASE NUMBER FRD1825535 CASE, DID NOT HELP ME, BECAUSE THEY LIMIT CASES TO 36,000 MILES. THE VEHICLE IS A LIFE HAZARD 24/7. MY CAR IS 82,130 MILES. I CAN NOT DRIVE THIS NON-RELIABLE CAR.

ISSUES INVOLVING CLASS ACTION LAWSUIT

Mileage: 80,000

TAKATA RECALL , I HAVE A 2011 FORD FIESTA AND THE ENGINE GOT MESSED UP SO I TOOK IT TO A SHOP AND THEY FIXED IT I PAID 2,500 TO GET IT FIXED AND WHEN I'M DRIVING MY WHEELS GO ALL CRAZY AND ALL THIS SENSORS TURN ON AND MY DOOR OPEN LAST TIME WITH MY 2 YEAR OLD AND MY 6 YEAR OLD INSIDE AND NOW IT WON'T CLOSE.

Mileage: 90,000

TRANSMISSION SHUDDERS WHEN ACCELERATING.

Mileage: 74,066

I'VE ONLY OWNED MY FIESTA FOR 2 YEARS AND NOW MY CAR WON'T MOVE WHEN I AM IN DRIVE OR REVERSE AS I STEP ON THE GAS PEDDLE TO ACCELERATE. BEFORE THIS, MY CAR WOULD JERK FORWARD WHEN I WOULD GO TO ACCELERATE AND ACT AS IF IT WAS GOING TO STALL OUT IN THE MIDDLE OF TRAFFIC. I'VE TAKEN IT TO FORD BEFORE TO GET THE RECALLS FIXED BECAUSE MY PASSENGER DOOR SWUNG OPEN WHILE I WAS DRIVING AND THEY FIXED THE TRANSMISSION AND CLUTCH RECALL BUT NOW I'M HAVING PROBLEMS AGAIN.

Mileage: 102,170

ENGINE STALLS WHEN PUSHING IN CLUTCH. I HAVE HAD IT STALL AT LIGHTS, STOP SIGNS AND WHILE DOWN SHIFTING. HAS HAPPENED A COUPLE OF TIMES WHILE CAR IS IN MOTION BUT ALWAYS WHEN PUSHING THE CLUTCH IN OTHERWISE MOST STALLS ARE OCCURRING WHEN CAR IS STATIONARY WITH THE CLUTCH PUSHED DOWN WHILE WAITING AT LIGHT OR STOP SIGN, ETC. CAR JUST STALLS OUT. GENERALLY IT CAN AND HAS HAPPENED ANYTIME YOU PUSH DOWN ON THE CLUTCH. I HAVE HAD THE CAR 2 MONTHS SO FAR AND HAVE HAD THE CAR STALL AT LEAST 30 TIMES ALREADY AND AT LEAST 5 OF THOSE STALLS HAPPENED WHILE MAKING A LEFT TURN GOING ACROSS ONCOMING TRAFFIC AND ONCE WHEN HALFWAY ENTERING A ROUND ABOUT. I HAVE NOT HAD IT STALL ONCE CAR GETS PASSED SECOND GEAR BUT I WILL NOT PUT ANYONE IN MY CAR AS I'VE ALREADY ENCOUNTERED ALMOST BEING HIT A COUPLE OF TIMES BECAUSE OF ENGINE STALLING OUT ONCE THE CAR STARTING MOVING. PLEASE CHECK INTO THIS AS I HAVE GOOGLED THIS ISSUE AND IT SEEMS TO BE A COMMON ISSUE WITH THIS CAR WITH NO CLEAR IDEA AS TO WHAT IS CAUSING IT.

Mileage: 85,000

WHILE STOPPED (AT A RED LIGHT, STOP LIGHTS, ETC.), WHEN THE ACCELERATOR IS PRESSED, THE CAR WILL STALL AND NOT MOVE. THE VEHICLE ACTS AS IF IT IS OFF. I HAD TO DOUBLE CHECK TO MAKE SURE THAT IT DID NOT STALL (WHICH IT DOES FREQUENTLY). ONCE I PRESSED THE BRAKE AND WAITED A FEW SECONDS, THE CAR FINALLY MOVED AGAIN. THIS IS SCARY BECAUSE IT OFTEN OCCURS IN TRAFFIC. ALSO, WHEN BACKING UP, THE CAR WILL SHUDDER WHILE IN REVERSE AND ACT AS IF IT WANTS TO STALL OUT. THERE WILL BE TIMES WHEN IT ACTUALLY DOES STALL AND COMPLETELY SHUTS DOWN. I WILL HAVE TO TURN OFF THE IGNITION AND RESTART THE CAR BEFORE I CAN MOVE IT ANY FURTHER.

Mileage: 151,000

THERE WAS A TRANSMISSION FAILURE, ELECTRICAL PROBLEMS, AND BRAKE PROBLEMS. THE ENGINE DIES WHILE DRIVING. ALTHOUGH SEVEN YEARS OLD, IT HAS LESS THAN 40,000 MILES ON IT FROM IT BEING WORKED ON CONSTANTLY. IT IS USELESS AS A VEHICLE.

Mileage: 39,000

MY VEHICLE HAS HAD A KNOWN PROBLEM WITH THE TRANSMISSION THAT SHUTTERS, STUTTERS, AND RATTLES UPON TAKE-OFF. THERE ARE MANY TIMES THAT IT WILL BARELY MOVE WHEN VEHICLES BEHIND ME ARE COMING TOWARD ME. I HAVE TO REALLY STEP ON THE GAS TO GET MOVING, AND EVEN THEN IT USUALLY DOESN'T ACCELERATE FAST ENOUGH. EVERY TIME I GET INTO MY CAR, I COULD GET REAR ENDED. THIS PROBLEM IS ONLY GETTING WORSE. I PURCHASED THE VEHICLE IN 2013.

Mileage: 58,848

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED TO BETWEEN 30-40 MPH. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL VIBRATION WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

Mileage: 126,000

VEHICLE SHUDDERS AND MAKES SHIFTING NOISES WHEN DRIVING. FORD ISSUED EXTENDED WARRANTY THAT REQUIRES OWNERS TO BRING THE CAR TO A FORD DEALERSHIP, WHICH I HAVE DONE MANY TIMES TO GET RID OF THE SHUDDERING PROBLEM. THIS HAS NOT FIXED THE PROBLEM.

THIS WAS THE CERTIFIED LETTER I SENT TO FORD: ON JUNE 12, 2012, I PURCHASED/FINANCED A NEW 2011 FORD FIESTA AT ANDY SHAW FORD IN SYLVA, NC. UNFORTUNATELY, THE FIESTA HAS NOT PERFORMED WITH RELIABILITY OR SAFETY DUE TO CHRONIC TRANSMISSION ISSUES AND HAS CAUSED AMPLE INCONVENIENCES AS WELL AS SAFETY CONCERNS FOR MYSELF AND MY DAUGHTER WHEN I AM OPERATING THE VEHICLE. I AM VERY DISAPPOINTED BECAUSE I HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR THE SAME SYMPTOMS AND TRANSMISSION ISSUES. ENCLOSED ARE COPIES OF THE VEHICLE'S SERVICE RECORDS. EACH TIME, THE SERVICE DEPARTMENT HAS CLAIMED TO HAVE FIXED THE PROBLEM. HOWEVER, AFTER A FEW MONTHS, I BEGIN EXPERIENCING THE SAME SYMPTOMS. ON NUMEROUS OCCASIONS, I HAVE EXPERIENCED LIFE THREATENING SITUATIONS ON THE ROAD WHILE OPERATING THE VEHICLE (ALMOST BEING REAR-ENDED, GETTING STUCK AND ALMOST BEING HIT WHILE TRYING TO PULL OUT OF A PARKING LOT OR TRYING TO MAKE A TURN ACROSS AN INTERSECTION) DUE TO THE TRANSMISSION MALFUNCTIONING/STALLING/LURCHING FORWARD AND END UP BACK IN THE DEALERSHIP SERVICE DEPARTMENT, YET AGAIN. I HAVE ALSO BEEN IN CONTACT WITH A CUSTOMER SERVICE MANAGER REGARDING THESE ISSUES, MICHELLE (AT 1-866-631-3788, EXT. 77796), WHO HAS YET TO OFFER ANY REAL, VALID ASSISTANCE. TO RESOLVE THE PROBLEM, I WOULD APPRECIATE YOUR REPLACING THE VEHICLE WITH ONE THAT PROVIDES SAFETY AND RELIABILITY, AT NO COST TO ME. I BELIEVE I AM ENTITLED TO THIS ACCORDING TO GEORGIA LEMON LAW. I LOOK FORWARD TO YOUR REPLY AND A RESOLUTION TO MY PROBLEM NO LATER THAN NOVEMBER 21ST, 2016. WAITING ANY LONGER WILL PUT MY AND MY DAUGHTER'S SAFETY AND LIFE AT FURTHER RISK. ***FORD WROTE BACK AND DENIED MY REQUEST FOR A SAFE, RELIABLE VEHICLE REPLACEMENT. THEY ARE IGNORING THE SEVERITY OF THE SAFETY ISSUE AND SIMPLY TOLD ME TO KEEP WORKING WITH THE SERVICE DEPARTMENT.

THE VEHICLE WAS PURCHASED BRAND NEW. WE HAVE ALREADY TAKEN IT TO FORD REPAIR SHOPS A NUMBER OF TIMES FOR REPLACEMENT PARTS, REPAIRS, RECALLS, ETC. RECENTLY, THE VEHICLE WOULD NOT START (AMONG OTHER CONTINUING PROBLEMS WITH SHAKING WHILE BRAKING, JERKING WHEN SHIFTING GEARS--BOTH OF WHICH WE'VE ALREADY HAD WORKED ON SEVERAL TIMES) SO WE HAD IT TAKEN TO A FORD DEALER NEAR WHERE WE LIVE. WE FOUND OUT THE PROBLEM IS WITH THE TRANSMISSION CONTROL MODULE. IT TURNS OUT THAT FORD HAS A CSP FOR THIS PROBLEM. HOWEVER, WE DID NOT KNOW ABOUT IT AND BY THE TIME WE STARTED HAVING PROBLEMS, WE WERE PAST THE MILEAGE FOR THE WARRANTY COVERAGE. I AM EXTREMELY DISPLEASED WITH THIS VEHICLE AND THE CUSTOMER SERVICE WE HAVE RECEIVED. I BELIEVE IT IS BIAS AND DISCRIMINATORY TO REPAIR PROBLEMS YOU KNOW ABOUT ONLY IF THEY ARE ON VEHICLES WITH MILEAGE UNDER 150,000. IF THERE IS A KNOWN PROBLEM. FORD SHOULD FIX IT AND FIX IT FOR EVERYONE, NOT JUST PEOPLE WHO DO NOT DRIVE THEIR VEHICLE FREQUENTLY. THIS CAR HAS HAD KNOWN TRANSMISSION PROBLEMS AND NUMEROUS RECALLS ALREADY. THE PROBLEM IS, EVERY TIME WE HAVE IT WORKED ON, IT NEVER FIXES IT COMPLETELY. *TR

Mileage: 180,000

I HAVE A 2011 FORD FIESTA, MY VEHICLE HAS A NUMBER OF RECALLS OUT. (FORD RECALL NUMBER 15S16, FIELD SERVICE ACTION NUMBER 14M01 AND 14M02). I HAD CONTACTED THE DEALER NOVEMBER OF 2015, THEY TOLD ME THAT THEY WOULD CONTACT ME WHEN PARTS WERE AVAILABLE. I HAVE HEARD NOTHING FOR A YEAR NOW. THERE ARE TWO RECALLS OUT HAVING TO DO WITH THE TRANSMISSION.( TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION AND TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE). I HAVE HAD MY FATHER WHO IS A MECHANIC TELL ME THAT IS WHY MY TRANSMISSION IS GOING OUT. I HAVE THREE CHILDREN AND THE CAR IS BARELY SHIFTING CORRECTLY AND I FEEL IS UNSAFE TO DRIVE BUT BEING MY ONLY FORM OF TRANSPORTATION I AM FORCED TO DO SO. I NEED SOMETHING DONE, I FEEL THAT I SHOULDN'T HAVE TO PAY FOR A NEW TRANSMISSION WHEN IF THE RECALLS WERE PERFORMED IN A TIMELY MANNER I WOULD NOT HAVE ANY ISSUES AT ALL. PLEASE HELP ME RESOLVE THIS ISSUE. I AM ALREADY PAYING SO MUCH ON THIS CAR AND GETTING NO WHERE WITH WHAT I OWN DUE TO ALL MY PAYMENT GOING TO INTEREST. I CANNOT GO WITHOUT A VEHICLE. PLEASE HELP! *TR

THE CAR STAYS ON AFTER THE CAR IS TURNED OFF AND THE KEY IS REMOVED FROM THE IGNITION. THE CAR EVENTUALLY TURNS OFF ON ITS OWN.

Mileage: 95,000

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY FAILED AND WOULD NEED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Mileage: 22,000

IVE TAKEN MY CAR TO THE DEALERSHIP AROUND 4 TIMES FOR THE SAME PROBLEM. THE FOURTH BEING THE WORST. THE CAR WILL SHUDDER, SHAKE, OVER REV, LOW POWER WHEN TAKING OFF AND LACK OF POWERSTEERING AND BRAKES. ITS HAD ITS TCM REPROGRAMMED TO NO AVAIL! CLUTCH HAS BEEN REPLACED TO NO AVAIL. THIRD TIME IT STARED AGAIN AND HAD TO GET THE CAR REPROGRAMMED AGAIN. THE LAST TIME THE CAR WOULD NOT DRIVE OVER 30 MPH WITHOUT SHAKING SHUDDERING AND TRYING TO FIND THE RIGHT GEAR. COUPLE OF TIMES THE CAR STOPPED WHILE DRIVING!! DEALERSHIP REPLACED THE TCM .ON ABOUT THE FOURTH TIME IN. MY WIFE DRIVES OUR KIDS TO SCHOOL IN THIS CAR AND I HAVE NOT CONFIDENCE IN ITS ABILITY TO SUSTAIN AND DELIVER MY FAMILY SAFELY TO THEIR DESTINATATION. IM CURRENTLY MAKING PAYMENTS AND HAVE ALSO TRIED TO TALK TO FORD ABOUT A BUY BACK OR REPLACEMENT AND THEY SAID I DON'T MEET OR QUALIFY FOR THE CALIFORNIA LEMON LAW. THEY HAD PULLED MY RECORDS AT THE DEALERSHIP TO VERIFY THE CAR STATUS. ALL ACTIONS THAT THE CAR DISPLAYED AND OTHERS HAVE ENCOUNTERED HAVE HAPPENED WHEN PULLING AWAY TO ACCELERATE. A COUPLE OF MY COMPLAINTS ON THE SERVICE RECORD WAS NOT RECORDED. I THINK THE FIRST AND THE LAST ONES WERE HOWEVER.

Mileage: 76,583

TRANSMISSION IS JERKING, SPECIALLY COMING TO THE STOP, GEARS ARE SLIPPING, CAR WAS IN THE DEALERSHIP SERVICE CENTER SEVERAL TIMES THROUGH THE YEARS TO ADDRESS THIS ISSUE, BUT IT NEVER BEEN CORRECTED. ENGINE AND TRANSMISSION WARNING LIGHTS COME ON CONSTANTLY, NOW THE ENGINE IS OVERHEATING AND THE DEALERSHIP IS UNABLE TO FIX. THIS CAR IS DEFECTIVE AND UNSAFE TO DRIVE. I PURCHASED THIS CAR NEW FROM AUTONATION AND HAD IT SERVICED/MAINTAINED BY THEIR CERTIFIED SERVICE DEPARTMENT, I HAD PROBLEMS WITH THE TRANSMISSION FROM THE BEGINNING AND WAS COMPLAINING SEVERAL TIMES, BUT IT NEVER WAS ADDRESSED AND/OR FIXED

Mileage: 90,000

"TAKATA RECALL HAD THE VEHICLE APPROXIMATELY ONE WEEK PURCHASED FROM A PRIVATE. I STOPPED AT A STOP SIGN AND CAR DIED ON ME AND LEFT ME STRANDED AT A 4 WAY STOP. I TRIED TO GET VEHICLE STARTED AND IT STARTED BRIEFLY AND DIED ON ME. I WAS FRANTIC AS I AM AN OLDER LADY WITH MY GRANDCHILD THAT WAS SCARED TO DEATH. I WAS PUSHED OFF THE ROAD BY A CONCERNED CITIZEN WHO HELPED US PUSH 2011 FORD FIESTA OFF THE ROAD. I HAD THE UNIT TOWED AND HAD MOTOR REPLACED. THE CAR STILL WILL NOT RUN AND I HAVE GONE THROUGH ALL MY SAVING ON THIS PIECE OF JUNK. IT IS NOW AT A FORD DEALERSHIP AND THEY STILL ARE SCRATCHING THEIR HEAD AND CANNOT FIX UNIT. IT IS LOCATED AT HALLIDAY FORD LINCOLN INCORPORATED, 1700 COLUMBUS AVE, WASHINGTON COURT HOUSE, OHIO, 43160, TELEPHONE 800-358-3673.

Mileage: 71,200

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING 30 MPH, THE TRANSMISSION SLIPPED OUT OF GEAR AND THE SHIFT LEVER LOCKED INTO POSITION AND WOULD NOT MOVE. THE CHECK ENGINE, SERVICE ENGINE SOON, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THERE WERE NO FAILURE CODES. THE FAILURE RECURRED TWICE. THE FAILURE MILEAGE WAS 91,147.

Mileage: 91,147

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING 60 MPH, THE SPEED DECREASED TO 40 MPH WITHOUT WARNING. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS ABLE TO TURN OFF AND RESTART THE VEHICLE, BUT THE ENGINE MALFUNCTION INDICATOR ILLUMINATED. THE WAS TAKEN TO A DEALER WERE IT WAS DIAGNOSED THAT THE AIR FLOW SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT THE ISSUE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

CAR WILL RANDOMLY DIE AT CERTAIN TIMES. SOMETIMES IT WILL START BACK UP SOMETIMES NOT. HAPPENS DURING LOW OR MEDIUM SPEEDS AT INTERSECTIONS ALMOST WRECKED A FEW TIMES DUE TO IT. PROBLEM DUE TO A FAILING ELECTRONIC THROTTLE BODY. THE CAR ONLY HAD 50K MILES ON IT WHEN IT STARTED DOING IT.

Mileage: 50,000

MY CAR HAD THE TRANSMISSION CONTROL MODULE REPROGRAMMED ON 06/06/16 AND IS HAVING THE SAME ISSUE AS WE SPEAK 8/24/16. THE CAR JERKS, DOESN'T ACCELERATE PROPERLY AND IS DOING WHAT IT WANTS, VERY UNSAFE AS IT DOESN'T WANT TO SHIFT AND JOLTS WHEN IT DOES. IT'S ALMOST LIKE ITS STUCK IN GEAR. THIS CAR HAS BEEN NOTHING BUT PROBLEMS AND I'M IRRITATED THAT THIS WAS REPAIRED 2 MONTHS AGO AND THE PROBLEM CLEARLY ISN'T FIXED. I'M PREGNANT AND AM VERY DISSAPOINTED THAT FORD CAN ALLOW A PROBLEM LIKE THIS TO CONTINUE WITHOUT PROPER RESOLUTION AND SAFETY FOR ITS CUSTOMERS.

Mileage: 104,000

PURCHASED 02/26/16 SINCE PURCHASE BREAKS HAVE LOCKED UP 7 TIMES, TOOK TO ORIGINAL DEALER OF PURCHASE 8 TIMES IN FIRST TWO MONTHS OF PURCHASE BY THE TIME THEY GET CAR THEY FIND NOTHING WRONG TAKEN TO FORD DEALERSHIP 3 TIMES THEY REPLACED CENSOR STATES IT WILL FIX PROBLEM AND HAS NOT HAVE ALMOST GOTTEN IN SEVERAL ACCIDENTS BECAUSE BREAKS LOCK UP AND PREVENT CAR FROM GOING FORWARD AND UNABLE TO MOVE.

Mileage: 97,000

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE SHIFTING FROM FIRST TO SECOND GEAR, THERE WAS A LOUD CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE. WHILE STOPPED AT A RED LIGHT, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING PROPERLY. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,456.

Mileage: 69,456

THE TRANSMISSION HAS CAUSED NUMEROUS PROBLEMS AND ULTIMATELY CRASHED SUDDENLY WITH WARNINGS OF DYSFUNCTION MALFUNCTION.

Mileage: 128,000

DRIVING VEHICLE ON EXPRESSWAY AND VEHICLE JUST CUT OFF. BEEN COMPLAINING TO FORD SINCE I PURCHASED VEHICLE ABOUT 2 YEARS NOW, TOOK IT IN FOR REPAIRS SEVERAL TIME. WAS TOLD THAT THE PROBLEM IS CORRECTED BUT IT KEEPS DOING THE SAME THING. IT WILL ROLL BACK WHEN I STOP AT A LIGHT OR STOP SIGN. THIS IS DANGEROUS. THIS TIME I WAS LUCKY NOTHING SERIOUS HAPPENED. NEXT TIME I MIGHT NOT BE.

Mileage: 65,000

HESITATION, JERKING AND CLUTCH GRINDING NOISES. WENT TO MAKE A LEFT HAND TURN AND MY CAR HESITATED ON ACCELERATION CAUSING A NEAR FATAL ACCIDENT FROM AN ON COMING CAR. LUCKILY THE ONCOMING CAR WAS ABLE TO SLOW DOWN ENOUGH TO AVOID HITTING MY PASSENGER SIDE WHERE MY DAUGHTER WAS SITTING. I HAVE BEEN EXPERIENCING HESITATION, SEVERE JERKING AND GRINDING OF THE CLUTCH THE ENTIRE WEEKEND.

Mileage: 80,900

MY DAUGHTER DRIVES THIS CAR. CAR STUTTERS WHEN DRIVING, IDLE GOES UP TO 3K, OVERHEAT ICON CAME ON, IDLE GOES HIGH BUT CAR DECELERATES , CAR BUCKS LIKE A BRONCO. FORD CHARGED US OVER $500 TO REPLACE A COOLING FAN, DID 3 SOFTWARE UPGRADES, SAID THEY REPLACED THE TRANSMISSION CONTROL MODULE, SAME ISSUES REPEATED EXCEPT FOR THE OVERHEAT ICON, IDLE STILL WENT HIGH AND CAR STUTTERS, BUCKS, AGAIN THE TRANS STOPPED PROPELLING THE CAR. NOW THEY SAY IT'S THE THROTTLE BODY AND WANT OVER $800 !! TO REPAIR IT. THE 2011 FORD FUSION HAS A SIMILAR PROBLEM AND IS NOW COVERED FOR FREE UNDER A CUSTOMER SATISFACTION PROGRAM, ALL OF THE WINDOWS IN THE CAR ARE HARD TO RAISE, YOU HAVE TO MANUALLY PUSH THEM UP WHILE HOLDING THE UP BUTTON. THE THROTTLE ISSUE IS NEW BUT WHY DIDN'T THOSE CODES TURN UP PREVIOUSLY WHEN THE CAR EXHIBITED THE SAME SYMPTOMS? IMO THIS IS A POORLY MANUFACTURED VEHICLE. ONLY 79K MILES AND SOOOOO MANY PROBLEMS.

Mileage: 79,000

TL* THE CONTACT OWNED A 2011 FORD FIESTA. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND THE ENGINE FAILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

THIS IS AN UPDATE TO A PREVIOUS COMPLAINT WITH MY CAR. PREVIOUSLY THE CAR GAVE OUT IN THE HILLS OF A SF. THE CAR SAID IT HAD A PROBLEM WITH THE TRANSMISSION AND WOULD NOT GIVE ANY PROPULSION RISKING GOING BACKWARD ON A HILL. THE DEALER UPDATED THE SOFTWARE. THEY SAID THIS WAS THE FIX. THEY SAID AFTER 1000 MILES IT SHOULD FIX ITSELF. SINCE THEN THE CAR HAS BEEN RUNNING MUCH MORE SLUGGISH. IT FORCES ITSELF ON ACCELERATING. IT JERKS MUCH MORE EXCESSIVELY WHEN I TAKE OFF THE GAS. IT JERKS MUCH MORE WHEN I BRAKE AND I HEAR THE METAL GRINDING AND CLANKING TOGETHER. IT WAS A REALLY BAD SOFTWARE UPDATE. 1000 PASSED AND WE RAN INTO ANOTHER PROBLEM. I HAD THE CAR PARKED IN THE HOUSE. TRIED TO TURN CAR BACK ON AND WOULD NOT TURN ON. I HEARD CLICKING NOISE AS IF THE BATTERY WAS DEAD. I HAD DOME LIGHTS ON FOR A FEW MINUTES BUT NOTHING EXCESSIVE. SHOULDN'T DIE OUT LIKE THAT. TRIED SEVERAL TIMES TO TURN IT ON AND NOTHING. STARTED TO CALL ROADSIDE ASSISTANCE FOR BACKUP. I THEN REMOVED THE CAR CHARGER I HAD PLUGGED IN AND TRIED AGAIN. THE CAR SPUTTERED ON AND STARTING GIVING ME NOTIFICATIONS. A SERVICE AND CHECK ENGINE LIGHT. ALSO THE DISPLAY SAID THAT THERE WAS A "TRANSMISSION MALFUNCTION" AND TO SERVICE IT NOW. THE ENGINE WAS REALLY FORCING ITSELF AS I HEARD IT. RPM WAS HIGH EVEN GOING SLOW. CAR STILL SPUTTERS ON AFTER A FEW TRIES. CHECKED THE CODES THROUGH OBD2. CAR WAS THROWING P0606. SAID THAT IT WAS ECM/PCM PROCESSOR PROBLEM. I HAVE NO IDEA WHAT IS WRONG WITH THIS CAR. I FEEL LIKE ITS COMPLETELY FALLING APART ALL AROUND. HORRIBLE CAR WITH TOO MANY ISSUES!!!! THIS CAR NEEDS A MASSIVE RECALL ON IT!!! IT IS UNEQUIVOCALLY UNSAFE AND UNFIT FOR THE ROAD!

Mileage: 70,000

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE AND THE WRENCH ICON WARNING LIGHTS ILLUMINATED. THE VEHICLE WENT INTO LIMP MODE, CAUSING A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN ABOVE 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY OR THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,090.

Mileage: 89,090

IN NOVEMBER OF 2014 I RECEIVED MY RECALL NOTICE ON MY 2011 FORD FIESTA ABOUT A 'SHUTTERING' ISSUE WITHIN THE MOTOR/TRANSMISSION. SINCE THIS TIME, MY CAR HAS GONE BACK EVERY 3 MONTHS TO HAVE THE SAME ISSUE REPAIRED. THIS WILL BE TRANSMISSION NUMBER 4 WITHIN 1 YEAR. I WAS ALREADY TOLD BY THE DEALERSHIP THAT MY CAR CANNOT BE REPAIRED. FORD CANNOT FIX THE ISSUE. THE DEALERSHIP HAS BEEN GREAT, THEY HAVE BEEN HONEST WITH ME FROM THE START. THEY HAVE ADVISED THAT THEY WILL CONTINUE TO TRY AND FIX THE CAR UNDER WARRANTY UNTIL IT RUNS OUT. THE 2012 FIESTAS DO NOT HAVE THE SAME MOTOR OR TRANSMISSION THUS, THE ISSUE IS FIXED. I CALLED MY FINANCE COMPANY AND ASKED THEM IF I CAN RETURN THE CAR SINCE THE CAR CANNOT BE REPAIRED. I WAS ADVISED I HAD TO GO THROUGH FORD AND HAVE THEM START THE PAPERWORK. I WAS FURTHER ADVISED THAT THE PAPERWORK HAS TO BE CODED TO REFLEX THE CAR CANNOT BE REPAIRED, THEREFORE IT IS CODED DIFFERENTLY TO REFLECT ON MY CREDIT REPORT AS A VOLUNTARY REPOSSESSION DUE TO UNREPAIRABLE VS JUST NON-PAY. I CALLED FORDS CUSTOMER RELATION TEAM 1-800-392-3673 OPTIONS 1,4 &5. I SPOKE WITH RENEE WHO ADVISED I HAD TO GO TO FORD CREDIT TO GET THE PAPERWORK. RENEE ADVISED ME MY CAR IS TOO OLD FOR THEM TO BUY BACK (MY CAR IS 4 YEARS OLD). SHE FURTHER ADVISED THE NUMBER AS 800-727-7000. SHE ADVISED THEY WOULD BE ABLE TO HELP ME. I CALLED FORD CREDIT AND SPOKE WITH CHAD WHO ADVISED ME HE COULD NOT HELP ME SINCE ALL I WANT TO DO IS RETURN MY CAR AND HAVE THE PAPERWORK CODED THAT IT IS BEING RETURNED BECAUSE THE CAR CANNOT BE REPAIRED. I DID NOT DO ANYTHING WRONG, I PAY FOR MY CAR EACH MONTH AND EVEN FOR THE MONTHS WHEN MY CAR IS AT THE GARAGE. I WANT TO RETURN THE CAR AND HAVE MY CREDIT SCORE NOT AFFECTED BY THE RETURN.

TOOK MY CAR IN TWICE FOR THE TCM AND IT'S EVEN WORSE. SHUDDERING, ELECTRICAL FAILURES,LOSS OF ENGAGEMENT WHILE DRIVING, AND WORST OF ALL FORD IS DENYING ME SERVICE UNTIL I PUT ANOTHER 1,500 MILES ON THE CAR! NOT SURE IF THIS IS EVEN LEGAL. TRYING TO PRESS FOR A LEMON LAW NOW.

Mileage: 38,000

WHILE IN MOTION, MY VEHICLE HAD AN INTERMITTENT ELECTRICAL ISSUE. THE SERVICE WRENCH APPEARS, AND DISPLAYS "ENGINE MALFUNCTION, SEIVCE NOW" THE ENGINE THEN DERATES AND RUNS VERY ROUGH. WITH A MANUAL TRANSMISSION, IT IS DIFFICULT TO SHIFT GERARS WITHOUT STALLING. UPON TURNING OFF AND RESTARTING, THE ENGINE RESETS AND RUNS NORMALLY. OCCURENCES ARE RANDOM WITHOUT ANY WARNING. THIS IS A SAFETY ISSUE. IN ONE INSTANCE MY ENGINE NEARLY STALLED IN A BUSY INTERSECTION AS A RESULT OF THIS ISSUE. FORD HAS A TSB FOR THE ISSUE (13-11-15) THAT INVOLVES CHANGING THE WIRING OF THE CAR. I BELIEVE THIS SHOULD BE ELEVATED TO RECALL STATUS SO THAT REPAIRS ARE COVERED. GIVEN THAT IT IS A DESIGN ISSUE THAT WAS BUILT IN TO THE VEHICLE AND REQUIRES A CHANGE TO THE WIRING TO FIX, FORD SHOULD BE RESPONSIBLE FOR THE SERVICE. I WAS BILLED $442.85 BY MY DEALER TO CORRECT THIS ISSUE.

Mileage: 62,000

WHILE DRIVING FROM DENVER TO LONGMONT CO (8/14/15) ON HWY 76 THE VEHICLE WOULD NOT RESPOND WHEN I NEEDED TO ACCELERATE THEN THE ENGINE CUT OFF. I WAS ABLE TO RESTART AND PUT IN NEUTRAL TO NAVIGATE TRAFFIC TO GET TO SIDE OF THE ROAD. THE CAR DIED. IT COULD NOT BE RESTARTED. WHILE WAITING FOR TOW TRUCK I WAS ABLE TO START CAR AGAIN AND TRIED TO DRIVE, IT WOULD NOT RESPOND TO ACCELERATOR AND THEN DIED. CAR WAS TOWED TO LONGMONT REPAIR SHOP. THE MECHANIC THERE REACHED OUT TO FORD AND WAS TOLD THEY WERE AWARE OF THOSE ISSUES BUT PART WAS ON 6 MONTH BACKORDER. CAR WAS THEN PICKED UP BY FORD OF LONGMONT. THEY SAID THAT IT WASN'T THE TCM AND REPLACED 3 SMALLER PARTS. SIX DAYS LATER I WAS DRIVING ON DIAGONAL HIGHWAY IN BOULDER CO AND THE CAR REFUSED TO ACCELERATE AND THE DIED. CAR WAS TOWED TO FORD OF LONGMONT AGAIN. I WAS TOLD BY THE SERVICE DEPARTMENT THAT FORD REQUIRES THAT WHEN REPLACING THE TCM THEY MUST FIRST REPAIR MINOR PART AND RETURN TO CUSTOMER AS "FIXED" AND WAIT FOR SUBSEQUENT PART FAILURE BEFORE REPLACING THE TCM. FORD OF LONGMONT REPLACED THE PART ON 8/20/15.

Mileage: 46,000

ABOUT A YEAR AGO I WAS GOING UP LOMBARD STREET IN SAN FRANCISCO WITH A FRIEND OF MINE AND 2 YOUNGER SISTERS. WE WERE WAITING IN THE LINE OF CARS, AS THERE IS ALWAYS AN AMOUNT TRYING TO GO UP THE FAMOUS STREET. AFTER 10 MINUTES IN TRAFFIC MY ENGINE LINE CAME UP WITH A WARNING STATING THE ENGINE WAS TO HOT. WHEN THE CARS MOVED UP MINES WOULD NOT ACCELERATE. I TRIED PUSHING ON THE GAS AND THE CAR WOULD NOT MOVE. I WASN'T SURE WHAT TO DO SINCE MY CAR WAS STUCK ON AN INCLINE WITH A HEAVY AMOUNT OF TRAFFIC SO I TOLD MY FRIEND TO TAKE THE WHEEL. HE SOON NOTICED THAT ALTHOUGH THE CAR DIDN'T WANT TO GO UP IT WAS ABLE TO REVERSE. SO HIS IDEA WAS TO GO ON THE OPPOSITE SIDE OF THE STREET WHERE THERE WERE NO CARS GOING AT THE MOMENT IN REVERSE. WITH MY LITTLE SISTERS FRIGHTEN IN THE CAR WE DECIDED IT WAS A GOOD IDEA TO GET OUT OF THE HEAVY TRAFFIC INCASE I NEEDED TO CALL A TOE TRUCK. WE REVERSE THE CAR ON THE OPPOSITE SIDE OF THE STREET ALL THE WAY DOWN AND WAS ABLE TO PARK IT CORNER IN REVERSE. WE DECIDED TO WAIT 20 MINUTES AND SEE IF THE CAR WOULD TURN ON, LUCKILY IT DID. SOON AFTER I TOOK IT TO FORD TO LET THEM KNOW ABOUT THE PROBLEM THEY STATED IT WAS NOT THE TRANSMISSION AND CHANGED A SMALL PART IN WHICH THEY CLAIM IT WOULD FIX IT. 2 MONTHS WE WENT TO GET ICE CREAM AND PARK THE CAR ON A HILL IN SAN FRANCISCO, MUCH SMALLER INCLINE. HOWEVER WHEN WE CAME BACK TO THE CAR IT DID TURN ON BUT THEN WHEN I TRY STEPPING ON THE GAS THE CAR WOULDN'T MOVE, AGAIN. I TURNED OFF THE CAR AND WAITED 5 MINUTES AND THEN TRIED AGAIN, THANKFULLY IT MOVED. I AM AFRAID IF DRIVING MY CAR IN ANY TYPE OF INCLINES FEARING MY CAR IS GOING TO STOP AGAIN. IT ALSO HAS THE TENDENCY TO SHAKE AND JERK A LOT. I'VE ALWAYS BROUGHT IT UP TO FORDS ATTENTION BUT THEY TELL ME THAT IS HOW THE CAR WAS MANUFACTURED AND THAT IT IS NORMAL.

Mileage: 20,000

ISSUES WITH CAR WEAK PERFORMANCE, CAR SHUDDERING, GRINDING NOISES IN ENGINE, STALLING WHEN BRAKE IS PRESSED WHILE IN DRIVE GEAR, CAR LUNGING FORWARD AND NOT WANTING TO ENGAGE, NOT WANTING TO GO AFTER A COMPLETE STOP, NOT ENGAGING IN REVERSE, AND ENGINE LIGHT COMING ON RANDOMLY. ALMOST REAR ENDED BY A CAR BEHIND ME CAME TO A SCREECHING STOP BECAUSE OF THE HESITATION TO ENGAGE IN FIRST GEAR. TOOK THE CAR TO A FORD DEALER AND WAS TOLD THAT I WOULD HAVE TO PAY A DIAGNOSIS FEE. BECAUSE IF IT DID NOT TEST AT A CERTAIN LEVEL OF PERFORMANCE THE DEALER WOULD NOT PAY FOR THE TESTING OR REPAIR. I STATED I HAD A CUSTOMER SATISFACTION PROGRAM 12MO1 LETTER FOR THE CLUTCH ASSEMBLY AND THEY SAID IT DID NOT MATTER. I LEFT THE DEALER VERY UPSET AND DISSATISFIED. DROVE THE CAR AND THE SYMPTOMS WORSENED. I GOT INTO MY CAR ONE DAY AND THE CAR WOULD NOT ENGAGE IN REVERSE. LUCKILY ON WAS PARKED ON AN INCLINE AND COASTED OUT OF THE PARKING SPOT. DROVE THE CAR TO THE DEALER AND THEY DID NOT HAVE THE NEW CLUTCH ASSEMBLY IN STOCK. I THEN ASKED FOR A RENTAL UNTIL THE CAR WAS REPAIRED BECAUSE I FELT IT WAS VERY UNSAFE TO DRIVE MY DAUGHTER IN WITH THE PROBLEMS IT WAS HAVING, I WAS TOLD NO. SO I WAS FORCED TO DRIVE THIS CAR WITH THESE PROBLEMS FOR A WEEK UNTIL THE FORD DEALER RECEIVED THE NEW CLUTCH ASSEMBLY. THIS CAR IS A VERY DANGEROUS VEHICLE TO HAVE ON THE ROAD NOT ONLY FOR THOSE DRIVING THE VEHICLE BUT ALSO FOR THOSE CAR THAT DRIVE BEHIND THESE CARS. FORD ABSOLUTELY KNOWS THEY HAVE A MAJOR ISSUE WITH THE DUAL CLUTCH SYSTEM. REGULAR CLUTCHES ARE CONTROLLED HYDRAULICALLY BUT THESE DUAL CLUTCHES ARE CONTROL ELECTRONICALLY BY THE TCM WHICH HAS A CUSTOMER SATISFACTION PROGRAM 14M01 THAT FORD HAS SENT OUT. BETWEEN THE LEAKING TRANSMISSIONS SEAL CORRUPTING THE CLUTCH AND THE TCM FAILING THAT CONTROLS THE CLUTCH THAT IS A DOUBLE JEOPARDY SITUATION. THIS IS A VERY DANGEROUS CAR TO HAVE ON THE ROADS.

Mileage: 64,352

I WAS DRIVING MY VEHICLE AND THE ENGINE LIGHT CAME ON AS DID THE WRENCH ICON SIGNIFYING A NEED OF IMMEDIATE REPAIR. THE CAR KEPT DRIVING, BUT I HAD TO SLOW DOWN FOR TRAFFIC. WHEN I TRIED TO ACCELERATE AGAIN, MY CAR HAD LITTLE POWER. I PRESSED THE GAS PEDAL FURTHER AND THE CAR JERKED FORWARD, THEN SLOWED ITSELF DOWN IMMEDIATELY AND BUCKED ON ME A FEW TIMES. I WAS IN TRAFFIC AND IT CAUSED ME TO ALMOST GET REAR ENDED TWICE AS IT WOULD ABRUPTLY STOP. THE ENGINE RAN, I COULD DRIVE, BUT IT WOULDN'T LET ME GO VERY FAST AND KEPT SWITCHING GEARS ON ME. I TOOK IT TO THE SHOP, AND THEY SAID IT WAS A LOGIC ISSUE BUT COULD BE A FURTHER TRANSMISSION ISSUE AND I SHOULD DRIVE IT UNTIL SOMETHING ELSE HAPPENS. THEY ALSO PROMISED ME THAT THE LOGIC WAS FIXED AND NOTHING LIKE THAT WOULD HAPPEN AGAIN. THIS SOMETHING ELSE HAPPENED A WEEK LATER EXACTLY AS IT HAD HAPPENED BEFORE. AGAIN, I ALMOST GOT INTO AN ACCIDENT BECAUSE OF HOW ABRUPTLY THE CAR STOPPED AND SPED UP. THE INTERNET IS FULL OF STORIES JUST LIKE THIS ONE.

Mileage: 61,000

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE ENGINE WARNING LIGHT ILLUMINATED AND SERVICE ENGINE, TRANSMISSION SOON WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 6,000. MA 10/6 THE DEALER REPROGRAMMED THE TRANSMISSION. UPDATED 10/15/15*JB

Mileage: 6,000

ON SEVERAL OCCASIONS OVER THE LAST WINTER I TURNED LEFT FROM MY DRIVEWAY. AS I ATTEMPTED TO ACCELERATE THE VEHICLE BRIEFLY SLIPPED OUT OF GEAR. THE VEHICLE IS CONTROLLED BY AN AUTOMATIC TRANSMISSION, BUT SLIPPED FROM GEAR, LEAVING ME IN THE ROAD, UNABLE TO MOVE FORWARD. THIS HAS HAPPENED ON SEVERAL OCCASIONS. MY TRANSMISSION HAS ALSO FAILED SEVERAL TIMES AT RED LIGHTS. I WILL STEP ON THE GAS, AND THERE ARE SEVERAL SECONDS OF HESITATION, WHERE MY VEHICLE WILL NOT MOVE. THEN IT LURCHES FORWARD. FORD HAS SENT A LETTER EXPLAINING THERE HAVE BEEN DEFECTS WITH THE TRANSMISSION, BUT I HAVE CALLED 3 DIFFERENT DEALERSHIPS, AND THEY REFUSE TO FIX THE PROBLEM UNLESS IT OCCURS DURING A TEST DRIVE BY THEIR TECHNICIANS. IF THE PROBLEM DOES NOT OCCUR DURING THEIR TEST DRIVE THEY WILL CHARGE ME OVER $100 FOR THE DIAGNOSIS. THIS DEFECT IS KNOWN TO FORD, YET THEY REFUSE TO FIX IT UNTIL THE PROBLEM IS CONSISTENT ENOUGH THAT I CAN BRING IT IN, KNOWING THE PROBLEM WILL OCCUR ON THAT PARTICULAR TEST DRIVE. I HAVE ALMOST BEEN IN AN ACCIDENT BECAUSE I WAS UNABLE TO GET MY VEHICLE OUT OF THE ROAD, DUE TO THE TRANSMISSION ISSUE. I BELIEVE THE PROBLEM HAS ALSO CAUSED OTHER ISSUES WITH MY VEHICLE. MY O2 SENSOR AND CATALYTIC CONVERTER WORE OUT PREMATURELY.

Mileage: 81,000

WHILE PARKED WITH THE VEHICLE RUNNING (ABOUT 30 MINUTES IN 87 DEGREE WEATHER WITH THE AC ON), THE TRANSMISSION FELT LIKE IT TRIED TO GO INTO DRIVE AND ROCKED FORWARD SLIGHTLY. I LOOKED AT THE DASH AND THE CHECK ENGINE LIGHT CAME ON. I TESTED THE VEHICLE AND IT SEEMED ROAD WORTHY ENOUGH TO TRY AND GET HOME. WHEN DRIVING HOME AND STOPPED AT A STOP LIGHT, THE CAR'S DISPLAY FOR PARK, NEUTRAL, REVERSE, DRIVE, STARTED QUICKLY FLASHING BETWEEN DRIVE AND PARK. I COULD NOT ACCELERATE THE VEHICLE WHILE THIS WAS GOING ON. I PLACED THE VEHICLE IN PARK, AND THEN MET FAIRLY HEAVY RESISTANCE PUTTING IT BACK INTO DRIVE. AFTER A FEW SECONDS OF FLASHING BETWEEN DRIVE AND PARK, IT STOPPED AND I WAS ABLE TO DRIVE AGAIN. THE SAME THING HAPPENED A FEW MINUTES LATER WHILE I WAS ABOUT TO TURN INTO THE FORD DEALERSHIP. THIS TIME I TRIED TURNING OFF THE VEHICLE TO SEE IF THAT WOULD REMEDY THE ISSUE. I WAS UNABLE TO START THE VEHICLE FOR A MINUTE OR TWO AFTER BECAUSE IT WAS ACTING AS IF I WAS IN DRIVE (OR THE FAST PARK / DRIVE FLUTTER) AND TRYING TO START IT. IT'S BEEN TWO DAYS, YET I HAVEN'T HEARD BACK FROM THE DEALERSHIP ON WHAT THIS PROBLEM IS. I DID RECEIVE A RECALL NOTICE THAT SPELLS OUT THE EXACT SYMPTOMS THAT I HAD, YET THE MECHANIC HAS TWICE SAID IT IS VERY UNLIKELY THAT THE RECALL PART, THE TCM OR TRANSMISSION CONTROL MODULE (WHICH IS BACK ORDERED SIX WEEKS), IS THE ACTUAL PROBLEM.

Mileage: 100,400

I REPORTED TO STERLING MCCALL ON 8/18/14 AT 5:50 P.M. THE PROBLEMS THAT I HAVE BEEN HAVING WITH MY 2011 FORD FIESTA. I ALSO REPORTED THE CUSTOMER SATISFACTION PROGRAM 14M01 .0N 8/20/14AT 7:19 A.M. I BROUGHT MY VEHICLE INTO STERLING MCCALL. STERLING MCCALL REFUSED TO FIX THE PROBLEM. I REPORTED TO LEGACY FORD ON 9/5/14AT 4:05 P.M. TO [XXX]. THE PROBLEMS THAT I HAVE BEEN HAVING WITH MY2011 FORD FIESTA. I ALSO REPORTED THE CUSTOMER SATISFACTION PROGRAM14M01. ON 9/11/14AT 6:59 P.M. I BROUGHT VEHICLE INTO LEGACY FORD. THEY GAVE ME A RENTAL CAR AT 7:15 P.M. ON 9/12/14 LEGACY FORD REFUSED TO FIX THE PROBLEM. I FILED A CASE [XXX]-5211951 WITH THE CUSTOMER RELATIONSHIP CENTER AT 2:15P.M. I BROUGHT MY 2011 FORD FIESTA TO FIRESTONE FOR A DIAGNOSTIC ON 12/4/14. THE FIND WAS THAT THE ARTICLE SUPERSEDES TSB 11-9-2 TO UPDATE THE ISSUE STATEMENT AND SERVICE PROCEDURE. I BROUGHT IT TO LEGACY FORD AGAIN ON 1/14/15. AND LEGACY FORD REFUSED TO FIX MY 2011 FORD FIESTA AGAIN. THEN ON 1/17/15 MY CAR WAS IN A ACCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE WILL NOT PULL OVER 40 MILES PER HOUR. *TR

Mileage: 7,155

I PURCHASED MY 2011 FORD FIESTA IN AUGUST 2014 WITH 45,000 MILES ON IT. CAR RAN FINE FOR A WEEK THEN I NOTICED WHEN THE AC IS ON THE CAR JERKS WHEN I ACCELERATE. IT ALSO DOES IT DAILY WHEN I DRIVE SPEEDS UNDER 30 MPH. THE CAR STALLED OUT AS I PULLED OUT LEAVING WAL-MART AND THANK GOD IT WAS DURING THE DAY WHEN EVERYONE IS AT WORK AND THAT THERE WAS NOT A LOT OF TRAFFIC!! THIS CAR MAKES ME NERVOUS DRIVING IT A DISTANCE LONGER THAN 30 MINUTES AND NO CAR SHOULD FEEL THAT UNSAFE. I TOOK IT TO THE FORD DEALER THIS MORNING REPORTING OF CONSTANT JERKING AND HESITATION WHILE I AM DRIVING AND FEELING THE GEARS GRINDING WHEN I BRAKE. I WAS TOLD I NEEDED A NEW CLUTCH AND THAT IT IS A COMMON PROBLEM WITH THESE CARS AND THAT SINCE THE PART IS ON BACK ORDER IT WOULD TAKE MINIMUM 2 WEEKS TO GET IN!. HOW THERE IS NOT A RECALL ON THIS I DO NOT UNDERSTAND. I HAVE READ COMPLAINT AFTER COMPLAINT ABOUT THE SAME PROBLEMS. *TR

Mileage: 50,000

WHEN TAKING OFF FROM A STOP THE ENGINE SHUTTERS CAUSING A DELAY IN ACCELERATION.THIS HAS ALMOST CAUSE MANY ACCIDENTS. IT IS VERY STARTLING WHEN THE WHOLE VEHICLE STARTS TO BOUNCE AND SHAKE. CLUTCH PARTS HAVE BEEN REPLACE 2 TIMES NOW. OTHER WORK HAS BEEN DONE TO TRY AND FIX THE PROBLEM WITH NO LUCK.OVER 20 TIMES IN SHOP. I ALSO HAVE BEEN TOLD FORD HAS CHOSEN TO SET GUIDE LINES NOW THAT THEY SAY SHUTTER IN THE TRANSMISSION IS NORMAL. NORMAL DOES NOT HELP WHEN I'M TRYING TO PULL OUT ON A HIGHWAY AND LOSE POWER. I WOULD LIKE TO KNOW IF THERE HAS BEEN OTHER REPORTED ISSUES. THIS CAR IS DANGEROUS. *TR

Mileage: 6,300

THE CAR WAS MAKING NOISES AND SOUNDING LIKE IT WAS HAVING DIFFICULTY CHANGING GEARS, TOOK IT IN TO A FORD DEALER IN CHARLES TOWN, WV (THOMASSEN) AND WAS TOLD THE CAR WAS OK, THEY REPROGRAMMED IT. A MONTH LATER, SAME ISSUE, TOOK IT BACK TO THEM, THEY REPLACED THE CONTROLLER MODULE AND PRONOUNCED IT FINE. THREE MONTHS LATER, SAME ISSUE. HAVE BEEN TOLD WAS A RECALL ON THE TRANSMISSION BUT NOW THE FORD DEALERSHIP IT IS AT IN WESTON, WV, TOOTHMAN, IS NOT WANTING TO PERFORM THE RECALL, AND KEPT IT ON THEIR LOT FOR 1 MONTH BEFORE THEY EVEN PUT IT ON A RACK AND LOOKED AT IT. THEY CLAIM IT WAS DRY OF TRANSMISSION FLUID. THE DAY BEFORE LEAVING, OIL CHANGE WAS DONE AND FLUID LEVELS CHECKED. WHEN IT BROKE DOWN, MY DAUGHTER AND BOYFRIEND CHECKED THE FLUID FIRST THING AND IT HAD PLENTY. NOW, CAR IS STRANDED AND NO ONE IS WANTING TO HELP WITH THIS ISSUE. FORD FIRST GAVE A CLAIM # AND SAID RECALL WOULD BE PERFORMED. NOW THEY SAY ITS NOT A RECALL, JUST A SERVICE.

Mileage: 59,936

2011 FORD FIESTA BOUGHT AT GARBER USED CARS IN SAGINAW MICHIGAN. I HAVE HAD MY CAR WORKED ON FOR THE RECALL FOR T E TRANSMISSION RINGS. THEY TOLD ME THEY NEEDED TO ALSO CHANGE OUT THE CLUTCH. PRIOR TO THIS I SPENT 1200 DOLLARS ON THE TRANSMISSION PART THEY SAID WASN'T COVERED BY A RECALL. THE ENGINE LIGHT STARTED COMING ON A FEW DAYS AGO. THEY TOLD ME IT WAS THE CATALYTIC CONVERTER. 650 TO REPLACE, AND YESTERDAY MY CAR REFUSED TO START...THE SAFETY WON'T UNLOCK AND MY CAR CAN'T GO INTO ANY GEAR BUT PARK. I HAD TO HAVE IT TOWED...STILL WAITING FOR THE CLUTCH AND CONVERTER TO COME IN SO IT CAN BE REPAIRED. WHEN IT RUNS IT IS A GOOD RIDE. BUT THE CAR HAS COST ME ALL SORTS OF MONEY I REALLY CANT AFFORD TO PAY OUT. I WILL SAY IF FORD DOESN'T COME THROUGH AND TAKE RESPONSIBILITY FOR THIS CAR AND FIX THE ISSUES THE COMPANY WILL LOSE MY BUSINESS FOREVER.I AM ANGRY AND DISAPPOINTED AND TIRED OF PAYING FOR SOMETHING THAT IS SO UNDEPENDABLE. *TR

Mileage: 119,000

I WAS REAR ENDED BY A FORD F350 SO HARD THAT I HIT THE CAR IN FRONT OF ME, A HONDA ACCORD. THE BACK OF MY 2011 FORD FIESTA IS SMASHED IN AND THE FRONT OF THE CAR, IS SMASHED IN. THE BACK WINDOW IS SCATTERED, THE SUNROOF SLIDER FELL BACK INTO THE CAR, THE FRONT RIGHT WHEEL (PASSENGER SIDE) IS BENT, AND THE CAR DOES NOT TURN ON. I UNDERSTAND IN REAR END CRASHES THE AIR BAGS USUALLY DO NOT GO OFF, BUT WHEN I HIT THE CAR IN FRONT OF ME, THE AIR BAGS SHOULD HAVE GONE OFF. *TR

Mileage: 17,200

WHILE DRIVING THE VEHICLE'S TRANSMISSION BEGAN TO ACT UP. I WAS NOT ABLE TO DRIVE OVER 30 MPH. THE TRANSMISSION WOULD SLIP WHILE DRIVING. *TR

Mileage: 23,000

FOR APPROX. 2 MONTHS, MY CAR WILL NOT ALWAYS START. I WOULD HAVE TO CRANK IT A FEW TIMES BEFORE IT WOULD TURN OVER. REPLACED THE BATTERY AND IT STILL HAPPENED. ONE NIGHT, STOPPED AT THE STORE FOR A FEW MINUTES. GOT IN THE CAR AND IT WOULDN'T START. LEFT FOR AN HOUR, GOT BACK IN AND IT STARTED. DROPPED IT OFF AT THE FORD DEALER AND THEY REPLACED THE STARTER. THE NEXT DAY WENT TO THE P.O., GOT BACK IN AND IT WOULDN'T START AGAIN. WAITED 1/2 HOUR AND IT STARTED. DROVE RIGHT BACK TO THE DEALER AND THEY REPLACED THE TCM. (TRANSMISSION CONTROL MODULE). THAT WAS 12/5. I AM HOPING THIS DOES THE TRICK. HAVE READ ABOUT 2011 FIESTA TRANSMISSIONS PROBLEMS AND HOPE I HAVE NO MORE PROBLEMS. *TR

Mileage: 29,000

DROVE CAR ON HIGHWAY THIS MORNING ON WAY TO WORK AND CAR WOULD NOT ACCELERATE OR GO. THE ONLY THING MOVING WAS THE RPM'S. I HAD TO PULL OVER ON THE HIGHWAY AND TURN THE CAR OFF. AFTER THE RESTART, THE CAR WAS ABLE TO ACCELERATE BUT NOW IT WAS SHIFTING BADLY IN AND OUT OF GEARS. MY WORK WAS ONLY RIGHT AROUND THE CORNER SO I WAS ABLE TO MAKE IT IN. I WENT ON A LUNCH BREAK TO TEST DRIVE IT AROUND THE BLOCK AND IT WAS GIVING ME THE SAME PROBLEM. SHIFTING OUT OF 4TH GEAR INTO 3RD FOR NO REASON. IT'S NOT EVEN DRIVABLE. I HAVE ALREADY HAD THIS CAR IN THE SHOP 2 TIMES FOR TRANSMISSION ISSUES. BOTH TIMES TOOK WEEKS TO GET MY CAR BACK, AND I'VE ONLY OWNED THIS CAR FOR A YEAR AND A HALF. THIS WILL BE THE 3RD TIME IT'S GOING INTO THE SHOP, AND NOW IT'S STARTING TO RISK MY SAFETY IN THE PROCESS. I HAVE A 1 YEAR OLD AS WELL SO I AM NOT HAPPY ABOUT THIS! SOMETHING NEEDS TO BE DONE ABOUT THE SAFETY ISSUES OF THESE CARS AND THEIR TRANSMISSIONS. *TR

Mileage: 68,000

I PURCHASED A FORD FIESTA 2011 IN JULY 2014. WITHIN A FEW WEEKS I NOTICED PROBLEMS WITH THE CAR JERKING AND HESITATING AND LURCHING FORWARD BUT AS A CHECK ENGINE LIGHT WAS ON, I ASSUMED IT WAS BECAUSE OF THE FAULTY CATALYTIC CONVERTER, WHICH WAS LATER REPLACED IN SEP 2014. STILL, THE GRINDING NOISE, JERKS AND HESITATION CONTINUED. I TRAVEL ON THE GARDEN STATE PARKWAY WHICH IS ALWAYS HEAVILY CONGESTED DURING PEAK HOURS AND THE CAR JERKING FORWARD PUT ME AT RISK FOR AN ACCIDENT. ALSO, THE BRAKES SOMETIMES ACTED TOO SLOW BUT I DON'T KNOW IF THIS IS A RESULT OF THE TRANSMISSION ISSUES OR NOT. IT WASN'T UNTIL EARLIER LAST MONTH THAT I READ ABOUT THE INHERENT DESIGN FLAW IN THE TRANSMISSION. CURRENTLY, MY CAR IS AT THE DEALERSHIP AWAITING REPAIRS TO THE TRANSMISSION.

Mileage: 67,000

UNDER WARRANTY AND WITH VERY FEW MILES ON THE CAR, THE DEALERSHIP FIXED MY FORD FIESTA AFTER I REPORTED THE CAR STALLING. THIS PROBLEM WAS HAPPENING WITHIN THE FIRST YEAR. I COULD BE IN THE MIDDLE OF AN INTERSECTION WAITING TO TURN LEFT, IDLING IN TRAFFIC, STOPPED AT A LIGHT...CAR MIGHT STALL. I DREADED BEING ON A BUSY SOCIAL HIGHWAY STUCK IN TRAFFIC BECAUSE THE CAR MIGHT STALL AND OFTEN IT DID. I WAS TOLD IT HAD SOMETHING TO DO WITH OXYGEN OR LACK THEREOF. FAST FORWARD TWO YEARS. MY CAR STARTED STALLING AGAIN BUT THIS TIME IT ALSO SEEMED TO HESITATE, JERK, OR NOT RESPOND WHEN I ACCELERATED.THEN THE ENGINE LIGHT CAME ON. (SIDE NOTE: DURING THE LAST YEAR THE AC STOPPED WORKING PROPERLY AND WAS MAKING A HORRIBLE NOISE. A MECHANIC QUOTED $1000 FOR A NEW CONDENSER & COMPRESSOR). WELL, WITH THESE LAST TWO PROBLEMS I AM NO LONGER UNDER WARRANTY. MY CAR WAS DIAGNOSED WITH A BAD THROTTLE BODY SENSOR ($880 REPAIR). I HAVE RESEARCHED ONLINE AND HEARD FROM OTHERS THAT THIS IS ALL TOO COMMON WITH FORD FIESTA'S AND OTHER FORD MODELS. I HAVE CALLED FORD MOTOR COMPANY TO REPORT THIS AND COMPLAIN ABOUT THESE PROBLEMS. THEY OPENED A CASE NUMBER AND DIRECTED ME TO ASK THE DEALERSHIP WHERE I TOOK IT FOR REPAIRS IF THEY WOULD HELP OUT. THEY DID NOT HELP WITH THE THROTTLE BODY REPAIR. I LEARNED JUST YESTERDAY THAT A FAMILY MEMBER WITH THE SAME CAR WITH LOW MILES - 2011 FORD FIESTA - IS COMPLAINING OF THE SAME PROBLEMS. SOUNDS VERY MUCH LIKE HE MAY BE FACED WITH THE SAME, EXPENSIVE REPAIRS. I HOPE THERE WILL BE A RECALL FOR THIS THROTTLE BODY SENSOR PROBLEM. THIS STALLING AND ACCELERATION ISSUE IS A REAL SAFETY HAZARD. IT IS NOT ONLY VERY NERVE WRACKING IN TRAFFIC, BUT IS DANGEROUS AS WELL BECAUSE THE CAR CAN STALL AT ANY MOMENT. *TR

Mileage: 41,000

WE QUESTIONED THE DEALER SALESPERSON ABOUT THE ERRATIC BEHAVIOR THE NIGHT WE PURCHASED THE CAR. WE WERE TOLD THE VEHICLE HAD A MANUAL TRANSMISSION THAT SHIFTED AUTOMATICALLY. THE VEHICLE HAS BEEN TO THE DEALERSHIP AND OR THE DEALERSHIP HAS BEEN QUESTIONED MANY TIMES REGARDING THE ISSUE. MOST RECENTLY THERE WAS A NOTICE FOR A REPROGRAMMING OF THE TRANSMISSION, THIS DID NOT RESOLVE THE ISSUE. THE DEALERS STILL INSIST THAT THE BEHAVIOR IS NORMAL. THIS BEHAVIOR HAS NOW CREATED MANY CLOSE CALL SITUATIONS FROM LUNGING WHEN GOING FORWARD AND REVERSE. THE SHIFTING IS VERY ERRATIC AND MAKES A LOT OF NOISE FROM 0 TO 20 MPH OR SO. I'M ALSO CONCERNED ABOUT THE RESALE VALUE OF THIS VEHICLE SINCE I JUST RECENTLY STARTING DOING RESEARCH ON THE ISSUE AND HAVE FOUND IT'S A WIDESPREAD PROBLEM. PLEASE ADVISE. *TR

MY FORD FIESTAS TRANSMISSION IS OFFICIALLY BROKE. THE CAR'S TRANNIE WAS OFFICIALLY LOOKED AT BY THREE TRANSMISSION SPECIALISTS, ALL BAFFLED TO WHY THIS CAR IS DEALING WITH THIS WITH SUCH FEW MILES. I'VE TALKED WITH NUMEROUS REPRESENTATIVES OF FORD, WHO'VE ASSURED ME THAT BAD THINGS JUST HAPPEN AND THERE'S NOTHING THEY WILL DO. THIS IS A TERRIBLE PROBLEM THAT NEEDS TO BE ADDRESSED. *TR

Mileage: 82,000

WHILE TRAVELING TO AND FROM WORK, THE VEHICLE SUDDENLY STALLS ON ME. IT STALLS EVEN IF I AM JUST WAITING ON A STOP SIGN OR LIGHT. I HAVE BEEN ON THE HWY AND IT STALLS. I AM ABLE TO TURN IT BACK ON BUT THIS IS DANGEROUS. IT MAKES NOISE LIKE THE ENGINE WANTS TO FALL OFF. MY HUSBAND ALSO HAS A FORD FIESTA AND THE SAME THING HAPPENS TO HIM. WHAT IS WRONG WITH THESE CARS? *TR

Mileage: 88,000

I WAS DRIVING HOME FROM WORK IN THE EARLY AFTERNOON ON AUGUST 21, 2014 WHEN MY CAR SEEMED TO LOSE THROTTLE. I HAD NOTICED IT WAS SLUGGISH TO PICK UP SPEED AROUND 5 MILES BEFORE. IMMEDIATELY BEFORE THE CAR LOST THROTTLE, AS IF IT WERE IN NEUTRAL, THE CHECK ENGINE LIGHT CAME ON, AN AUDIBLE ALERT WAS MADE, AND THEN MOST OF THE SERVICE LIGHTS CAME ON. I MANAGED TO PULL THE CAR OVER IN ABOUT 30 SECONDS, AND ONCE I WAS PARKED I COULD SEE FLAMES COMING OUT OF THE LEFT SIDE OF THE HOOD. I TURNED THE CAR OFF AT THAT POINT, GOT OUT, AND CALLED 911. UNFORTUNATELY THE FRONT OF THE VEHICLE WAS COMPLETELY ENGAGED BY THE TIME THE FIRE CREW ARRIVED. THE VEHICLE WAS A TOTAL LOSS.

Mileage: 33,700

MY CAR WAS SITTING IN A PARKED POSITION ON A HILL SIDE AND DRIFTED BACKWARD OVER THE HILL, HIT A GUIDELINE AND ROLLED OVER TWO TIMES. THE CAR HAD BEEN IN THE DEALERSHIP OVER 20 TIMES. FORD AND ERIE INS. MET IN MAY OF 2014 AND BOTH DECIDED THE PROBLEMS WERE RELATED TO MANUFACTURING ISSUES. THE FORD DEALERSHIP REPLACED MY 2011 FORD FIESTA'S COMPUTER, WATER PUMP,REPROGRAMMED THE TRANSMISSION REPLACED THE FLYWHEEL BETWEEN THE MOTOR AND THE TRANSMISSION,ENTIRE ENGINE (SHORT BLOCK AND HEADS WERE REPLACED, COILS, AND MANY OTHER ITEMS WERE REPLACED TRYING TO CORRECT THE PROBLEM.THE TRANSMISSION ALLOWED THE CAR TO ROLL DOWN THE HILL BACKWARDS INSTEAD OF HOLDING THE CAR IN A STOPPED POSITION. I ASKED MY CAR INSURANCE COMPANY AND FORD MOTOR TO MEET AND HAVE THE CAR ASSESSED FOR MECHANIC FAILURES AFTER THE CRASH SEVERAL TIMES. I WAS TOLD BY THE REPRESENTATIVE AT MY LOCAL FORD DEALERSHIP THAT FORD DID NOT WANT TO LOOK INTO THE PROBLEM BECAUSE THEY DID NOT WANT TO OPEN THEMSELVES UP TO LIABILITY.. ERIE INSURANCE DID NOT WANT TO SPEND THE MONEY INVESTIGATING THE CRASH, IT SHOULD BE FORD MOTOR COMPANY'S RESPONSIBILITY TO LOOK INTO THE CRASH. I ASK ERIE INSURANCE TO HOLD THE CAR AT THE SAVAGE YARD UNTIL EITHER PARTY COULD INVESTIGATE THE PROBLEMS THE CAR HAD OVER THE PAST YEAR AND SUBSEQUENT FAILURE RESULTING IN THE TOTAL LOSS OF MY VEHICLE. FORD MOTOR AND C HARPER FORD BOTH KNEW MY 2011 FORD FIESTA HAD ISSUES OVER THE PAST YEAR WHILE MY CAR WAS ATTEMPTING TO GET FIX(IT WAS AT THE DEALERSHIP APPROXIMATELY 26 TIMES) AND CONTINUED TO FAIL. THE FORD SERVICE CONSULTANT TOM/ MECHANIC AT THE DEALERSHIP INFORMED ME THE FORD FIESTA MODELS WE HAVING MULTIPLE MECHANICAL ISSUE AND THE CAR WAS JUNK. HOWEVER, UPON THE 26 TIMES THEY ATTEMPTED TO FIX THE CAR THEY ALLOWED ME TO DRIVE IT WITH BOTH MYSELF AND MY FAMILY IN THE CAR. THUS KNOWING THEY WERE PUTTING US A RISK. *TR

Mileage: 71,000

2011 FORD FIESTA SES, MANUAL TRANSMISSION: CAR STARTED STALLING ABOUT 3 OR 4 MOS AGO WHEN I WOULD COME TO A STOP. YESTERDAY, IT STALLED AS I WAS DRIVING!!! NOW I DON'T DARE GET BEHIND THE WHEEL! I BOUGHT THIS CAR IN '11 BRAND NEW AND HAVE HAD NO PROBLEMS WITH IT UNTIL NOW. AND NOW ALL I WANT TO DO IS DUMP IT! *TR

Mileage: 55,000

I OWN A 2011 FORD FIESTA. THE CAR HAS LEFT ME STRANDED ON THE SIDE OF THE ROAD 4 TIMES. 3 OUT OF THE 4 TIMES I BROKE DOWN I WAS RIGHT IN THE MIDDLE OF RUSH HOUR TRAFFIC IN NEW ORLEANS! NOT GOOD! I COULD HAVE BEEN KILLED, OR KILLED SOMEONE ELSE. TWICE I'VE HAD TO WAIT ON THE SIDE OF THE INTERSTATE FOR 2.5 HOURS WAITING FOR A TOW TRUCK WHEN I WAS SUPPOSED TO PICK UP MY 11 YEAR OLD FROM CAMP. I'VE MISSED WORK, MY SON HAS BEEN STRANDED, AND I JUST DO NOT FEEL SAFE IN THIS CAR. IT'S BEEN IN THE SHOP 4 TIMES NOW AND THEY'VE WORKED ON IT 3 TIMES. THE FIRST TIME IT BROKE DOWN I BROUGHT IT TO FORD AND THEY KEPT IT FOR ONE DAY BUT THEY DIDN'T GET TO WORK ON IT BECAUSE I WAS HAVING PROBLEMS WITH MY EXTENDED WARRANTED, WHICH IS THROUGH NISSAN. THE 2ND TIME I WAS TOLD THE CLUTCH WENT OUT IN THE DUAL TRANSMISSION DUE TO TRANSMISSION FLUID LEAKING ON A COMPONENT IN THE CAR. THEY TOOK MY TRANSMISSION OUT, REPLACED THE CLUTCH, ACCIDENTALLY BUSTED OUT MY WINDSHIELD IN THE PROCESS, THEN GAVE THE CAR BACK. NOT TOO LONG AFTER I GOT IT BACK, IT BROKE DOWN AGAIN. THEY SAID IT WAS THE COMPUTER THAT OPERATES THE TRANSMISSION. THEY DID UPDATES ON THE COMPUTER AND GAVE IT BACK TO ME. THE VERY NEXT DAY IT BROKE DOWN AGAIN AND IS NOW SITTING BACK AT FORD IN SLIDELL. AT THIS POINT I DON'T EVEN THINK THEY KNOW WHAT TO DO WITH IT. I THEN FILE A COMPLAINT WITH FORD AND THEY SAY THERE'S NOTHING THEY CAN DO? SO I'M JUST STUCK WITH THIS BROKEN CAR FROM FORD THAT IS ONLY A FEW YEARS OLD? MY SON WAS WITH ME ONE OF THE TIMES THAT I BROKE DOWN - THE POOR THING WAS SCARED HALF TO DEATH! I CAN'T KEEP MISSING WORK - WHAT AM I SUPPOSED TO DO? ALL I SEE ONLINE IS PEOPLE WITH LAWSUITS AGAINST FORD BECAUSE OF THE TRANSMISSION IN THESE THINGS... WHY ISN'T THIS A RECALL YET? IT IS DEFINITELY DANGEROUS! *TR

Mileage: 70,000

WHILE DRIVING DOWN A CERTAIN ROAD I NOTICED THE CAR WHILE ON DRIVE, SWITCHED TO REVERSE BACKED UP ON ITS OWN AND THEN TO PARK WITHOUT ME SWITCHING GEARS. IT DID SO UNTIL I WAS ABLE TO SOMEHOW PULL OVER ON THE SIDE OF THE ROAD AND TURNED THE CAR OFF. I IMMEDIATELY DECIDED TO CALL 9-11 THE OFFICER WHO ARRIVED ON THE SCENE SAW WITH HIS OWN EYES WHAT THE CAR WAS DOING AND STATED NOT TO DRIVE THE CAR AND THAT IT WAS A HAZARD ON THE ROAD. WHEN WE VISITED FORD THE DEALER DID NOT KNOW WHAT HAPPENED TO THE CAR AND "FLEW OVER A TECHNICIAN" BUT THE SAME PROBLEM PERSISTED. *TR

Mileage: 36

I PURCHASED THIS VEHICLE IN MAY 2013 AS A USED VEHICLE FROM THE FORD STORE IN SAN LEANDRO, CA. I HAVE HAD NOTHING BUT TROUBLE WITH THIS CAR SINCE I PURCHASED IT. THE FIRST THING THAT BROKE WAS MY PASSENGER SIDE VISOR. EVEN THOUGH "VISORS AND FRONT SEAT SRS WARNING" IS CHECKED OFF ON THE 172 POINT INSPECTION FORM I WAS GIVEN, THE VISOR HAD A CRACK IN THE PIECE OF THE VISOR THAT HELD IT TO THE ROOF OF THE CAR. I HAD NO IDEA ANYTHING WAS WRONG WITH IT UNTIL A PASSENGER TRIED TO USE IT AND IT FELL INTO THEIR LAP. AFTER A FEW MONTHS OF DRIVING THE VEHICLE I STARTED NOTICING THAT THERE IS A DELAY WHEN YOU PRESS THE GAS PEDDLE (ABOUT A 3-4 SECONDS), IT WAS LIKE THE CAR DIDN'T WANT TO RESPOND TO THE PEDDLE BEING PUSHED DOWN. I ALSO NOTICED THAT THE CAR WOULD ROLL BACKWARDS WHEN ON A HILL, I ALWAYS THOUGHT I HAD ALL OF THE WORST PARTS OF A MANUAL TRANSMISSION, BUT THE CAR IS AN "AUTOMATIC". BESIDES ROLLING BACKWARDS, THE DELAY IN THE PEDDLE WOULD MAKE IT TOUGH TO STOP AT THE TOP OF A STEEP HILL AND START AGAIN, I WOULD GIVE IT GAS AND IT WOULD BE VERY SLUGGISH. THE WORST PART OF THE CAR HAS TO BE THAT WHEN I WAS "CRAWLING" IN TRAFFIC, THE CAR WOULD SHUT OFF. IT SEEMS THAT IT IS IDLING TOO LOW WHEN THE CAR IS MOVING SLOW. THIS ALSO HAPPENED TO ME WHEN I WAS PULLING INTO A PARKING SPOT. AFTER HAVING THIS CAR FOR A YEAR I HAD TO REPLACE THE COOLING FAN AFTER ITS MOTOR BURNED OUT, I THINK IT WAS A RESULT OF TOO MUCH ACCELERATION, TOO FAST... CAUSE YOU JUST DON'T KNOW WHEN THE THING WILL DIE ON YOU. *TR

Mileage: 63,000

MY 2011 FORD FIESTA TRANSMISSION HAS BEEN AN ISSUE FOR AWHILE NOW. I HAVE HAD THEM RESET THE SYSTEM AND ALSO REPLACE THE CLUTCH. HOWEVER, MY CAR STILL HAS ISSUES THE TRANSMISSION STICKS AND DOES NOT ALWAYS ACCELERATE WHEN I PRESS ON THE GUESS. YOU CAN HEAR AND FEEL THE ENGINE STICK AND SHUTTER. THE CAR IS MORE AND MORE FAILING TO ACCELERATE WHICH HAS CAUSED TO ME TO ALMOST GET INTO SEVERAL ACCIDENTS. THE SOLUTION I WAS TOLD BY FORD WAS THAT THERE IS NO TRUE FIX AND IT IS JUST SOMETHING THEY CAN NOT FIX. MY CAR IS BRAND NEW AND STILL UNDER WARRANTY. THAT TYPE OF ANSWER IS NOT ACCEPTABLE, ESPECIALLY WHEN I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS BECAUSE OF MY CAR MALFUNCTIONING. I WANT THIS ISSUE RESOLVED FOR GOOD, I AM EXTREMELY CONCERNED FOR MY SAFETY IN MY CAR AND FEAR OF GETTING IN AN ACCIDENT OR SERIOUSLY INJURED DUE TO THIS ISSUE. *TR

FROM THE BEGINNING IT HAS NEVER SHIFTED RIGHT OR SO I THINK. I EVEN PURCHASED THE EXTENDED WARRANTY AND WHEN I COMPLAINED ABOUT IT THE SHOP SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. WELL THE OTHER DAY IT WAS MAKING CRUNCHING NOISES SHIFTING GEARS AND IT TOOK SEVERAL HUNDRED RPMS TO GET THE CAR GOING. WENT TO PARTS STORE IN IT RUNNING LIKE THIS 10 MILES AWAY AND WHEN I CAME BACK AND PULLED INTO DRIVEWAY IT DIED AND HASN'T STARTED SINCE. *TR

Mileage: 106,857

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WHEN THE GEAR WAS PLACED INTO NEUTRAL. THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,100.

Mileage: 69,100

CAR WAS STALLING OUT / DYING REPEATEDLY IN HEAVY STOP AND GO TRAFFIC. THE CAR WOULD LURCH FORWARD WHEN I PUSHED THE GAS FROM A DEAD STOP AND THEN WOULD STALL OUT COMPLETELY. I WOULD HAVE TO PUT THE CAR IN PARK, TURN THE KEY TO START THE CAR, AND THEN PUT IT IN GEAR TO GET THE CAR TO DRIVE AGAIN. IF I WERE IN TRAFFIC, AND THEN DECIDED TO TURN LEFT TO CROSS OVER THE OTHER SIDE OF THE STREET, MY CAR COULD HAVE STALLED AND I COULD HAVE BEEN HIT BY ONCOMING TRAFFIC. VERY SCARY TO DRIVE A CAR WITH THIS DEFECT. I TOOK IT IN TO GET REPAIRED AND WAS TOLD THAT IT WAS THE THROTTLE BODY. IT'S NOT COVERED UNDER THE WARRANTY AND RIGHT NOW THERE IS NO RECALL ON THE VEHICLE FOR THIS PART. *TR

Mileage: 45,000

I HAD A 2011 FORD FIESTA, I HAVE BEEN EXPERIENCING A JERKING/LUNGING MOTION WHEN THE TRANSMISSION DOWNSHIFTS FROM TIME TO TIME. I HAVE ALMOST BEEN IN AN ACCIDENT TWICE BECAUSE OF THIS WITH MY 8 YEAR OLD DAUGHTER AND GIRL SCOUTS IN THE CAR. I TOOK THE VEHICLE IN FOR SERVICE AND HAVE INFORMED THEIR SERVICE DEPT. /MECHANIC OF THE ISSUE. THEY ASSURED ME THAT NOTHING WAS WRONG AND THE VEHICLES COMPUTER IS ADJUSTING TO HOW I DRIVE THE CAR AND THAT IS WHY IT IS DOING THIS. THEY REPLACED THE CLUTCH AND REPROGRAMMED MY CAR OVER FOUR TIMES? I HAVE DONE A LITTLE RESEARCH AND FOUND THIS WEBSITES AFTER WEBSITE WITH PEOPLE WITH OTHER COMPLAINTS SIMILAR TO MINE. I CALLED FORD MOTOR COMPANY AND FILED A FORMAL COMPLAINT. IT TOOK A WEEK FOR SOMEONE TO CALL BE BACK AND I WAS TOLD THE CAR WAS FINE. I TRIED TO CALL BACK, BUT YOU ONLY GET TO THE CALL CENTER AND NO FURTHER. I WAS REFUSED TO BE TRANSFERRED TO A MANAGER AND WAS TOLD THAT WAS THAT?S THE WAY THE CAR WAS DESIGNED TO DRIVE. I WAS OFFERED A DISCOUNT THE X PLAN TO TRADE IN MY CAR FOR ANOTHER BUT THAT WOULD NOT HELP. WHEN DEALING WITH THE DEALERSHIP THE SERVICE MANAGER SAID I AM SORRY I CAN'T HELP YOU ANYMORE. WE GET AT LEAST 6 CALLS A DAY ABOUT THE SAME PROBLEM BUT UNTIL FORD DOES SOMETHING THERE IS NOTHING WE CAN DO. I WORK WITH THREE OTHER WOMEN THAT ALSO HAVE HAD THE SAME PROBLEM WITH THEIR CARS. TWO OF US HAD TO TRADE OUR CARS BECAUSE WE FELT SO UN-SAFE IN THE CARS. *TR

Mileage: 30,000

WHILE COMING TO A STOP LIGHT CHECK ENGINE LIGHT STARTED FLASHING. HAD NO RESPONSE FROM ACCELERATOR PEDDLE. WOULD NOT GO. WAS ABLE TO ROLL INTO A PARKING LOT. AFTER SHUTTING OFF VEHICLE AND RESTARTING IT RAN FINE. CONTINUED 1-2 MILES AND CONDITION OCCURRED AGAIN. HAD TO RESTART IN THE ROAD TO CONTINUE HOME. RAN FINE TO WORK AND BACK THE NEXT DAY. THEN, ON HIGHWAY WHILE GOING 65-70 STARTED TO LOSE SPEED AND HAD NO RESPONSE FROM ACCELERATOR PEDDLE. CAME TO A ROLLING STOP UNABLE TO GO. LUCKILY WAS ABLE TO COAST TO SHOULDER WITHOUT GETTING HIT . TOOK IT TO A DEALERSHIP TO LEARN THAT A THROTTLE BODY IS NEEDED AT A COST OF $1000.00. THIS IS NOW SITTING IN THE DRIVE AS WE CANT AFFORD THE $1000.00. BIG SAFETY ISSUE AS UNABLE TO ACCELERATE AND GET OFF OF ROAD AT UNEXPECTED TIMES. *TR

Mileage: 50,700

THE TRACTION CONTROL ON MY 2011 FIESTA IS A DEATH TRAP. THERE IS NO OPTION ON MY SPECIFIC CAR TO DISABLE THE SYSTEM. IN MILD SNOW OR SLUSH, THE VEHICLE LOSES ALL POWER TO THE WHEELS AS SOON AS TCS ENGAGES. I GOT STUCK AT THE BOTTOM OF MY DRIVEWAY. TODAY, 2/14/14 I WAS NEARLY KILLED WHEN THE CAR GOT STUCK IN 4" OF SNOW & WAS PARTIALLY IN THE LANE OF A BUSY ROADWAY (I WAS ATTEMPTING TO TURN INTO THE PARKING LOT TO MY PLACE OF EMPLOYMENT). MY FIANCE' & OUR 8 YR OLD SON (WHO IS A FACTOR 9 HEMOPHILIAC) WERE SCREAMING AND SCARED TO DEATH AS THE CAR WAS HELPLESS TO MOVE AWAY FROM ONCOMING TRAFFIC. THIS IS AN ISSUE THAT LATER YEAR 2011, 2012, & 2013 MODELS HAVE THE OPTION TO TURN OFF THIS FUNCTION HOWEVER THERE IS NO WAY TO ADD THIS FEATURE TO MY CAR. IF I OR MY FAMILY ARE INJURED DUE TO THIS ISSUE I WILL SUE FORD & NHTSA FOR ALLOWING THIS VEHICLE TO BE SOLD WITH THIS KIND OF SAFETY PROBLEM. *TR

Mileage: 37,300

TRACTION CONTROL SYSTEM IN HEAVY SNOW SLOWS CAR TO A CRAWL WHILE ENTERING AN INTERSECTION NEARLY CAUSING AN ACCIDENT WITH ONCOMING TRAFFIC. IN EARLY 2011 FIESTA, THERE IS NO WAY TO TURN OFF THE TRACTION CONTROL SYSTEM IN ORDER TO MAINTAIN MOMENTUM TO GET THROUGH HEAVY SNOW WHICH CREATES A DANGEROUS SITUATIONS. *TR

Mileage: 88,700

DRIVING IN TRAFFIC NORMAL SPEED ABOUT 40-45 MPH, VEHICLE STOPPED ACCELERATING COMPLETELY. NORMAL COMMUTE & ALMOST GOT REAR ENDED SINCE THE CAR STARTED TO DECELERATE QUICKLY. ONCE WE WERE ABLE TO PULL OFF TO THE SIDE OF THE ROAD WE TRIED SWITCHING THE GEARS AND RESTARTING THE CAR. AFTER THIS, THE CAR WOULD NOT RESTART AT ALL. TAKEN THE CAR TO FORD MULTIPLE TIMES AND THEY HAVE RAN ALL SORTS OF DIAGNOSTICS AND WE FIND OURSELVES AT THE DEALERSHIP AT LEAST EVERY 2-3 MONTHS WITH ISSUES. FORD CORPORATE DID NOTHING BUT PROVIDE EXTENDED WARRANTY. WHAT WOULD THEY HAVE DONE IF WE WERE ACTUALLY REAR ENDED & SEVERELY HURT BECAUSE OF THE FAULTY CAR? UNFORTUNATELY AN EXTENDED WARRANTY DOES NOT CORRECT HE PROBLEM & THIS VEHICLE IS STILL JEOPARDIZING MY FAMILY'S SAFETY AND WE'LL BEING. *TR

Mileage: 25,000

TOOK VEHICLE IN FOR OIL CHANGE AROUND 30K MILES, TECH CALLED ME BACK TO SHOW ME OIL LEAK. FURTHER INVESTIGATION FOUND OIL LEAKING FROM HEAD GASKET AND CRANK SHAFT CAPS. EVERYTHING REPLACED UNDER WARRANTY. 10K-15K MILES LATER SAME ISSUE HAPPENS AGAIN. EVERYTHING FIXED UNDER WARRANTY AGAIN. FEW THOUSAND MILES LATER MY WIFE BACKS OUT OF DRIVEWAY AND THERE IS A PUDDLE OF OIL UNDER THE CAR AGAIN. I GOT RID OF THE CAR BEFORE FAILURE AGAIN AND WARRANTY IS EXPIRED. CAR ALWAYS HANDLED WELL, GREAT GAS MILEAGE. TERRIBLE ACCELERATION AND QUIRKY TRANSMISSION. *TR

Mileage: 30,000

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT SHE DEPRESSED THE ACCELERATOR PEDAL AND THE ENGINE SHUTTERED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

Mileage: 300

I HAVE HAD NUMEROUS INSTANCES OF MY CAR JUST DYING ON THE ROAD. THE FIRST TIME THIS HAPPENED, I WAS MAKING A TURN INTO MY SUBDIVISION IN FRONT OF ONCOMING TRAFFIC. WHEN I HIT THE GAS MY CAR SLOWLY ROLLED INTO THE MIDDLE OF THE STREET. LUCKILY THE ONCOMING DRIVERS WERE PAYING ATTENTION AND SLOWED DOWN ENOUGH TO NOT HIT ME. I PULLED OFF THE ROAD, PUT THE CAR IN PARK AND RESTARTED IT. THIS HAPPENED ON AND OFF BUT THE DEALER COULD NEVER FIND AN ISSUE. TO START IT WAS NO MORE THAN ONCE A DAY BUT THIS WEEKEND IT HAPPENED AT ALMOST EVERY STOP. IT CONTINUES TO HAVE THIS ISSUE. WHEN I STOP AT A LIGHT OR STOP SIGN IT RUMBLES AND CUTS OFF. IT HAS GOTTEN SO BAD THAT I'M AFRAID TO DRIVE DOWN BUSY STREETS. I KEEP MY RADIO OFF JUST SO I CAN BE SURE TO HEAR WHEN THIS HAPPENS OTHERWISE I'LL BE CAUGHT IN THE MIDDLE OF ONCOMING TRAFFIC AGAIN. IN ADDITION TO THIS MOST RECENT ISSUE, THE CAR HAD MULTIPLE ISSUES IN THE PAST. THE FIRST MONTH THAT I PURCHASED THIS CAR IT WOULD JUST NOT TURN ON MOST MORNINGS, OR EVEN AFTER BEING OFF FOR A SHORT AMOUNT OF TIME. *TR

Mileage: 30,000

THE ENGINE STALLED THE FIRST TIME TWO DAYS AGO ON 9/27/2013. THE CAR SHUT OFF ON THE ROAD AND I HAD TO RESTART THE CAR. ALSO IT SHAKES WHEN YOU PRESS THE ACCELERATOR AND THIS HAS ALWAYS HAPPENED. YESTERDAY WHILE I WAS GOING OVER A BRIDGE THE CAR STALLED SO BAD THAT IT WOULD NOT ACCELERATE AT ALL TO GO OVER THE BRIDGE, THE RPM GAUGE WIGGLED VERY BAD BACK AND FORTH AND THE CAR BEGAN TO SLIDE BACK DOWN THE BRIDGE. THIS IS A VERY DANGEROUS SITUATION. I HAVE TAKEN THE CAR TO FORD AND THEY CLAIM THIS IS HOW THE CAR IS SUPPOSED TO ACT. I LIVE IN JACKSONVILLE, FL AND BEING ABLE TO ACCELERATE WHEN GETTING ON AND OFF RAMPS ONTO THE INTERSTATE IS CRUCIAL WHEN MERGING WITH TRAFFIC BUT IF THE CAR STALLS AND DOES NOT ACTUALLY MOVE AND YOU ARE TRYING TO YIELD AND MERGE WITH ONCOMING TRAFFIC, ANYONE CAN SEE THAT THIS IS A POTENTIAL HAZARD AND VERY DANGEROUS. MY NEXT STEP IS TO FILE A LEMON LAW LAWSUIT AND GET FORD TO TAKE THE CAR BACK BECAUSE THEY WILL ARE NOT ABLE TO DUPLICATE THE PROBLEM WHILE IT IS IN THEIR REPAIR SHOP AND THEREFORE WILL NOT FIX IT. MY BEST FRIEND HAS THE SAME CAR AND COMPLAINS ABOUT THE SAME EXACT ISSUE. HER CAR SHUTS OFF SEVERAL TIMES A WEEK SO SHE IS GOING TO ALSO FILE A COMPLAINT. BEFORE I PURCHASED THIS CAR I HAD A OLD BEAT UP 1995 FORD RANGER AND I NEVER HAD THESE ISSUES. I HAVE BEEN TO FORD OVER 3 TIMES ABOUT THIS ISSUE AND THEY CONTINUE TO SAY "SIR THIS IS HOW THE CAR IS SUPPOSED TO ACT" EVEN THE RECEPTIONIST STATED WHEN I CALLED TO SET UP YET ANOTHER APPOINTMENT TO HAVE FORD LOOK AT THE CAR "WOW... THAT DOES SEEM VERY DANGEROUS WE NEED TO GET YOU IN HERE ASAP" THIS IS NOT THE ONLY INCIDENT I HAVE HAD WITH FORD.. I WILL NOT EVEN STRESS ON THAT ISSUE. HOWEVER THIS ONE IS VERY IMPORTANT TO ME DUE TO THE FACT I DO NOT EVEN FEEL SAFE DRIVING MY CAR TO THE LOCAL STORE. *TR

Mileage: 26,150

VEHICLE WOULD NOT START, TRIED SEVERAL TIMES BUT ONLY HEARD SOUND FROM STARTER BUT ENGINE DID NOT ATTEMPT TO START UNTIL A FOURTH TRY AND STEPPING ON THE GAS PEDAL. AFTER THIS THE VEHICLE WOULD FROM TIME TO TIME TURN OFF WHEN COMING TO A STOP. SERVICE DEPARTMENT STATED THAT THE THROTTLE BODY WAS BAD AND REPLACED IT. *TR

Mileage: 51,000

LEAKED ALL OIL FROM ENGINE, ACCORDING TO SERVICE DEPARTMENT FINDINGS THE HEAD GASKET BLEW. WAS 2 WEEKS IN THE SHOP. VEHICLE NEVER OVER-HEATED NOR WAS IT EVER DRIVEN IN A MANNER THAT SHOULD RESULT IN A BLOWN GASKET. *TR

Mileage: 60,000

ALL THREE OCCURRENCES REQUIRING MY CAR TO BE TAKEN TO A SHOP FOR REPAIRS INVOLVED THE VEHICLE MOVING AT HI-WAY SPEEDS. WHILE TRAVELLING AT 65MPH, THE CRUISE CONTROL CUT OUT AND ENGINE DIED, SO I HAD TO COAST TO THE SIDE OF THE ROAD. EVENTUALLY IT RESTARTED AND I GOT HOME. THE ISSUE WAS ELECTRONIC IN NATURE ACCORDING TO THE DEALERSHIP WHERE I BOUGHT THE CAR, AND TOOK IT FOR SERVICE. THE PART WAS NOT IMMEDIATELY AVAILABLE AND WHEN ASKED, THE DEALERSHIP SAID IT WAS SAFE TO DRIVE UNTIL THE PART CAME IN. THE REPAIR WAS MADE UNDER WARRANTY. THE SECOND PROBLEM WAS VERY SIMILAR TO THE FIRST OCCURRENCE, AND THE DEALERSHIP TOLD ME IT WAS A DIFFERENT PROBLEM, BUT WAS NONETHELESS ELECTRONIC IN NATURE. THE REPAIR WAS MADE UNDER WARRANTY. THE THIRD AND MOST RECENT ISSUE INVOLVES THE TRANSMISSION. ON MY DAILY COMMUTE, CRUISE SET AT 65MPH, THE TRANSMISSION DISENGAGED. THERE WAS NO POWER TO THE DRIVETRAIN. WHEN I COASTED TO THE SHOULDER, NO GEAR COULD BE ACHIEVED. WHEN SHUT OFF, THE CAR WOULD NOT RESTART. AFTER ABOUT TEN MINUTES, AFTER MANY CLUNKING AND CLICKING NOISES HAD OCCURRED UNDER THE HOOD, THE CAR STARTED AND I CONTINUED. IT HAPPENED AGAIN...AND AGAIN. THIS OCCURRED FIVE TIMES IN 30 MILES, AND FINALLY THE CAR WOULD NOT RESTART. THIS WAS ABOUT FIVE MILES FROM HOME AND MY CAR HAD TO BE TOWED TO THE DEALER FOR REPAIR. THE CAR IS TWO YEARS OLD WITH 85,000 MILES. ALL MILES ARE HI-WAY MILES. ALL ROUTINE MAINTENANCE HAS BEEN PERFORMED WITH RECEIPTS. THIS VEHICLE IS A SAFETY HAZARD, FOR INTERMITTENT, TOTAL LOSS OF POWER AND CONTROL ON THE HI-WAY, AS WELL AS LEAVING THE OCCUPANTS STRANDED AT RISK, ON THE SHOULDER OF SAID HI-WAY. FORD DOES NOT SEEM TO WANT TO ACKNOWLEDGE PUBLICALLY THAT THIS IS A SAFETY PROBLEM (I.E. RECALL). *TR

Mileage: 85,000

OVER THE PAST 1 1/2 MONTHS MY VEHICLE HAS STALLED ON THE FREEWAY 6 TIMES. EACH TIME THE "WRENCH" LIGHT CAME ON, THE DISPLAY READ "ENGINE MALFUNCTION" AND "SERVICE NOW". WHEN THIS WOULD HAPPEN, THE ENGINE TACHOMETER WOULD FIRST DROP TO 1000 RPM AND THE ACCELERATOR WOULD BECOME NON-RESPONSIVE. SOON AFTER THAT THE ENGINE WOULD JUST REV AS IF IT WERE IN NEUTRAL; THEN "BAM" THE TRANSMISSION WOULD ENGAGE ABRUPTLY AND MAKE A LOUD BANG NOISE AND LAG WHEN SHIFTING. THIS HAS BECOME A MAJOR CONCERN AS I HAVE HAD PEOPLE ALMOST RUN INTO THE REAR OF ME BECAUSE OF MY DECLINE IN SPEED. THE ONLY WAY TO GET THE VEHICLE BACK TO NORMAL OPERATION IS TO COMPLETELY PULL TO THE SIDE OF THE ROAD AND TURN THE CAR OFF FOR A FEW SECONDS AND RESTART IT, UNFORTUNATELY BY DOING THIS IT RESETS THE FAULT CODES AND DOES NOT RETAIN THE INFORMATION FOR THE DEALERSHIP TO BE ABLE TO DIAGNOSE. I HAD BROUGHT THE CAR TO THE DEALERSHIP AND LEFT IT FOR A WEEK. THEY INSTALLED A "FLIGHT RECORDER" AND DROVE FOR OVER 114 MILES TO TRY TO REPRODUCE THE PROBLEM; BUT COULD NOT. I HAD PICK ED UP MY CAR DISSAPOINTED THAT THEY COULD NOT REPRODUCE THE PROBLEM AND AS A RESULT COULD NOT FIX IT. WHEN I DROVE MY VEHICLE THAT SAME DAY TO WORK, IT HAPPENED AGAIN AT ONLY 26 MILES AFTER THEIR TESTING. I HAVE SEEN ON OTHER WEB SITES THAT THIS SEEMS TO BE A COMMON PROBLEM WITH OTHER 2011 FORD FIESTA'S, I ONLY HOPE FORD COMES UP WITH A FIX FOR THIS ISSUE SOON AS IT SEEMS TO ME TO BE A PROGRAM ISSUE WITH THE VEHICLES COMPUTER. *TR

Mileage: 30,260

I BOUGHT THE CAR NEW AND HAVE TAKEN IT TO TWO SEPARATE DEALERSHIPS TO CORRECT THIS ISSUE AND IT CONTINUES. INITIALLY, THE TRANSMISSION LIGHT CAME ON AND THE CAR BEGAN HAVING TROUBLE SHIFTING. AFTER THE FIRST REPAIR, THE CAR BEGAN SHAKING UNCONTROLLABLY. THE SECOND REPAIR CORRECTED THE SHAKING, BUT NOW (AT 15,755 MILES) THE CAR WILL (1) MAKE GRINDING METALLIC NOISES WHEN SHIFTING, (2) FAIL TO SHIFT ON ANY INCLINE (INSTEAD IT REVS TO APPROXIMATELY 2500 RPMS AND "STICKS" THERE), (3) JOLT FORWARD WHEN THE BRAKE IS APPLIED AS IF THE ACCELERATOR WAS PRESSED DOWN, AND (4) ROLL BACKWARDS ON HILLS AS IF IT IS A MANUAL TRANSMISSION. I UNDERSTAND THAT (4) CAN BE COMMON AMONG NEWER AUTOMATICS THAT ATTEMPT HIGHER FUEL ECONOMY. HOWEVER, NUMEROUS TIMES THE SPEED AT WHICH THE CAR ROLLS BACK HAS INCURRED A SAFETY RISK. THIS SEEMS TO BE ANOTHER INDICATION OF AN ISSUE WITH THE TRANSMISSION. *TR

Mileage: 15,000

THE POSITIVE BATTERY CABLE COMPLETELY SHEARED OFF PREVENTING THE CAR FROM STARTING. THE CIRCULAR LUG USED TO CONNECT THE CABLE TO THE POSITIVE BATTERY POST IS TOO THIN FOR THE SIZE OF THE CABLE AND EXTRA SAFETY FUSES AND CIRCUITRY. TO MAKE MATTERS WORSE SUCH A POORLY DESIGNED PART HAS A LEAD TIME FROM FORD'S OEM IN MEXICO OF 4-6 WEEKS. THE CAR HAS BEEN AT NORTH CENTRAL FORD IN RICHARDSON, TEXAS, SINCE 15 AUGUST. AFTER MISSING THE PART DELIVERY DEADLINE THREE TIMES THE DEALERSHIP FINALLY PROVIDED A RENTAL CAR. AS OF THE WRITING OF THIS ISSUE THE FORD FIESTA HAS BEEN IN THE SHOP FOR 26 DAYS, STILL WAITING FOR THE ORIGINAL PART FROM THE OEM. *TR

Mileage: 15,650

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT WAS DRIVING 55 MPH WHEN HE BEGAN TO SMELL GASOLINE FUMES. THE ODOR WAS SO OVERPOWERING THAT EVEN AFTER EXITING THE VEHICLE HE COULD STILL TASTE AND THE SMELL GASOLINE IN HIS HAIR AND CLOTHING. THE FAILURE RECURRED NUMEROUS TIMES AND WOULD BECOME STRONGER WITH EVERY RECURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHO REFERRED THE CONTACT TO A SECOND DEALER. THE SECOND DEALER WAS ABLE TO LOCATE AN OIL LEAK AROUND THE SEAL, WHICH WAS REPAIRED BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 17,700. UPDATED 9/11/12*LJ UPDATED 9/26/12 *CN THE CONSUMER STATED THE SMELL USUALLY OCCURRED AFTER LONG 3-4 HOUR TRIPS. UPDATED 10/04/2012 *JS.....UPDATED 01/30/13 *BF THE CONSUMER STATED FORD SERVICE FOUND A BAD OIL SEAL COVERING THE ENTIRE BELL HOUSING. THE COOLING FAN WAS INOPERABLE. FORD REPLACED THE SENSOR AND ADVISED THE COOLING FAN MAY OPERATE THE SAME WAY. IF THIS DID OCCUR THE SERVICE TECH STATED HE WOULD NOT KNOW WHAT TO DO NEXT. THE ENGINE WOULD HAVE TO FREEZE UP FIRST. THE FAN CONTINUED TO BE INOPERABLE. THE CONSUMER COULD SMELL HOT STEEL UNDER THE HOOD. WHILE GOING UP A MOUNTAIN, THE MOTOR TIMING WENT OFF THEN WENT BACK UP. ALSO, WHEN IT RAINS FOR AT LEAST 3 DAYS THE MOTOR PICKS UP THE MOISTURE, THEN THERE IS A GAS SMELL. BURNING IN THE NOSE AND BURNING TASTE FOLLOWS FOR ONE NIGHT. UPDATED 2/5/2013 *JS CONSUMER REQUESTED TO HAVE ALL INFORMATION, REGARDING HIS VEHICLE DELETED FROM OUT WEBSITE. UPDATED 11/13/13

Mileage: 5,000

COMING TO STOP YOU START TO SPEED UP WHY YOU ARE PRESSING ON BRAKES,DO TO THE FACT THAT THE BRAKE PEDAL AND GAS PEDAL ARE TO CLOSE TO EACH OTHER. *TR

Mileage: 2,109