2011 FORD FIESTA Latches/locks/linkages Problems

1: The door latch for the hatch doesn’t always latch and will come back open. 2: When driving after stopping the car “shutters and lags” on take off.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED THE DEALER, MOSES AUTO GROUP (1433 MACCORKLE AVE, ST ALBANS, WV 25177, (304) 722-4900) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO LATCH AND WAS UNABLE TO CLOSE SECURELY. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 89,000

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR DID NOT LATCH. THE CONTACT CALLED WHITE FORD AT 318-435-5101 (LOCATED AT 4120 HIGHWAY 15, WINNSBORO, LA 71295) WHERE THE REAR PASSENGER SIDE DOOR LATCH WAS REPLACED IN 2015 PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE TECHNICIAN INFORMED THE CONTACT THAT ALL THE DOORS SHOULD HAVE BEEN REPAIRED AT THE SAME TIME IN 2015. THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

Mileage: 96,000

DRIVER SIDE DOOR WILL NOT LATCH RANDOMLY CAME OPEN DURING DRIVING AND NOW DOOR WILL NOT SHUT

2011 FORD FIESTA. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REPAIR DRIVER SIDE DOOR LATCH RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL BUT THE FAILURE RECURRED. UPDATED 04/07/16*JS

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER. 15V246000 (DOOR LATCH) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/14/16*LJ

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE FRONT PASSENGER DOOR SWUNG OPEN WHEN IT WAS LEANED ON BY THE PASSENGER. THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE DOOR CRASHED INTO AN ELECTRICAL POLE, A MAIL BOX, AND STORM DRAIN MARKER. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE DEALER PRIOR TO THE FAILURE AND WAS TOLD BY THE DEALER THAT THE VEHICLE WOULD NOT BE REPAIRED UNTIL THE FAILURE WAS EXPERIENCED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WANTED THE CONTACT TO SIGN AN AGREEMENT FORM THAT WOULD REQUIRE THE CONTACT TO RELEASE FORD FROM ANY CLAIMS AND ACTIONS, PRESENT OR IN THE FUTURE FROM ANY ISSUES, SUSPECTED OR UNSUSPECTED, BEFORE REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS 94,721. *TR

Mileage: 94,721

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE CONTACT HAD TO FASTEN THE DOOR WITH A ROPE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE REVERSING, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED BUT THE VEHICLE WAS DRIVABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,800. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATE 01/15/16 MA UPDATED 2/4/16 *CN THE CONSUMER STATES THE TRANSMISSION WILL NOT GO FORWARD OR REVERSE. *TR

Mileage: 31,800

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V246000 (DOOR LATCH) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT 45 MPH, THE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V246000 (LATCHES/LOCKS/LINKAGES). THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LATCH FRACTURED WITHOUT WARNING AND WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE LATCH AND THE FAILURE RECURRED ON ANOTHER DOOR. THE CONTACT STATED THAT MONTHS LATER, UPON MOVEMENT NEAR THE DOOR, THE REAR PASSENGER SIDE DOOR LATCH FRACTURED. THE VEHICLE WAS TO BE TAKEN BACK TO THE AUTHORIZED DEALER TO REPLACE A SECOND LATCH. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

Mileage: 39,000

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE DOOR WAS OPENED. WHEN THE DOOR WAS CLOSED, IT WOULD NOT LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.

Mileage: 65,000

INCIDENT HAPPENED WHILE THE VEHICLE (2011 FORD FIESTA) WAS PARKED IN AUSTIN, TX. AFTER OPENING THE REAR PASSENGER DOOR, IT WOULD NOT CLOSE. THE LATCH ASSEMBLY FOR THE DOOR APPEARS TO BE BROKEN. WE TOOK THE VEHICLE TO A FORD DEALERSHIP AND THEY INDICATED THAT IT WOULD COST ~$500 FOR THE NEW LATCH ASSEMBLY AND INSTALLATION. WE HAVE OPTED TO HOLD THE DOOR TOGETHER BY USING A BUNGEE CORD AND ROPE ON THE INSIDE OF THE VEHICLE. *TR

Mileage: 68,000

PASSENGER REAR DOOR LATCH WON'T ENGAGE OR CLOSE. MECHANIC FOUND A DEFECTIVE LATCH ASSEMBLY. *TR

Mileage: 31,000

IN AUGUST OF 2013 BOTH FRONT AND REAR DOOR LATCHES ON THE PASSENGER SIDE STOPPED LATCHING WITHIN ONE DAY OF EACH OTHER. OUR CAR WAS KEPT AT THE DEALERSHIP FOR SEVERAL WEEKS AND WE WERE CHARGED HALF OF THE REPAIR COSTS AFTER WRITING LETTERS TO FORD THAT THIS WAS OBVIOUSLY A MANUFACTURING DEFECT. THEY WOULD NOT ACCEPT RESPONSIBILITY OR PAY FOR THE FULL COST OF REPAIRS. ON JAN 19, 2014, THE REAR PASSENGER DOOR LATCH WHICH HAD BEEN REPLACED AGAIN FAILED TO LATCH AND IS CURRENTLY HELD CLOSED WITH A BUNGEE CORD. WE HAVE NOT TAKEN THE CAR BACK TO THE DEALERSHIP YET. *TR

Mileage: 85,000

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT 10 MPH, THE REAR DRIVER SIDE DOOR OPENED AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. THE VIN WAS UNAVAILABLE.

Mileage: 88,000

DOOR LATCH NOT WORKING PROPERLY. 1. PARKED THE CAR AND REAR PASSENGER OPENED THE REAR PASSENGER SIDE DOOR 2. CLOSED THE DOOR BUT IT DIDN'T LATCH 3. REPEATEDLY ATTEMPTED TO CLOSE THE DOOR BUT IT WOULDN'T LATCH 4. PUT THE KEY TIP IN THE CENTRAL LOCKING/UNLOCKING AND TWISTED/JIGGLED IT (CENTRAL LOCKING/UNLOCKING IS LOCATED ON THE DOOR JUST ABOVE THE LATCH) 5. CLOSED THE DOOR AND IT LATCHED. 6. THIS ISSUE HAPPENS EACH TIME YOU OPEN THE DOOR FROM THE INSIDE (PASSENGER EXITING THE CAR). YOU CAN OPEN THE DOOR FROM THE OUTSIDE AND THE DOOR WORKS CORRECTLY. 7. LOOKED ON THE NHTSA WEBSITE TO SEE IF THE PROBLEM HAS BEEN REPORTED AND I SEE MANY ISSUES WITH FORD FIESTA DOOR LATCHES, SO ADDED MY REPORT. *TR

Mileage: 51,000

THE REAR PASSENGER DOOR LATCH WOULD NOT CLOSE. . AS I ATTEMPTED TO DRIVE AWAY THE BACK REAR PASSENGER DOOR SWUNG OPEN. THE DOOR WOULD NOT STAY CLOSED AT ALL AND THE ENTIRE LATCH SYSTEM ON THAT DOOR HAD TO BE REPLACED. *TR

Mileage: 40,000

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THE PLASTIC ON THE DOOR LATCH ASSEMBLY FRACTURED AND THE DOORS COULD NOT BE CLOSED. THE CONTACT STATED THAT THE REAR DOORS WERE TIED TOGETHER WITH A ROPE IN ORDER TO KEEP THE DOORS CLOSED. THE CONTACT WAS CONCERNED FOR THEIR SAFETY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR DOOR LATCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE DOOR LATCH ASSEMBLY FOR BOTH REAR DOORS WAS PREVIOUSLY REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 12/01/14*LJ UPDATED 02/03/15

Mileage: 22,000

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR HANDLE SEPARATED FROM THE VEHICLE AND THE CONTACT WAS UNABLE TO CLOSE THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

Mileage: 76,000

DRIVING AT ABOUT 20 MPH IN A PARKING LOT ALL OF A SUDDEN THE LEFT REAR DOOR OPENED AND COULD NOT BE SHUT AGAIN DUE TO A MALFUNCTIONING OF THE LOCKING SYSTEM. ( DOOR LATCH). *TR

Mileage: 70,250

LATCH ON BACK DOOR OF DRIVER'S SIDE UNLOCKED WHILE VEHICLE WAS IN MOTION. STOPPED VEHICLE AND DOOR WOULD NOT STAY CLOSED. TIED BROKEN DOOR ACROSS TO DOOR AT BACK OF PASSENGER'S SIDE. STARTED VEHICLE. LATCH ON BACK DOOR OF PASSENGER'S SIDE UNLOCKED WHILE IN MOTION. SECOND DOOR WOULD NOT STAY CLOSED. BROUGHT CAR TO FORD DEALERSHIP. DEALER REPORTED THAT DOOR PARTS WERE "DEFECTIVE" AND WOULD NOT BE COVERED UNDER WARRANTY. HAD TO PURCHASE NEW DOOR LATCHES AND GET THEM INSTALLED FOR $1,000. MAJOR SAFETY ISSUE. I WAS LUCKY I HAD NO PASSENGERS!!!!! DOORS UNLATCHED WHILE IN MOTION! *TR

Mileage: 38,421

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE DEALER STATED THAT THE REAR PASSENGER SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. THE CONTACT MERGED THE VEHICLE TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE LATCH WOULD NOT CONNECT TO KEEP THE DOOR CLOSED. THE CONTACT TIED SOME MATERIAL AROUND THE INTERIOR LATCH TO KEEP THE DOOR CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 101,023. UPDATED 10/30/14*CN THE CONSUMER STATED 3 OUT OF 4 OF THE DOOR HANDLES BROKE. UPDATED 4/27/2015 *JS

Mileage: 101,023

PASSENGER SIDE FRONT DOOR LATCH SUDDENLY STOPPED WORKING. DROVE CAR IN THE MORNING AND HAD NO ISSUES WITH THAT, OR ANY OTHER, DOOR. AFTER RETURNING HOME FOR A COUPLE OF HOURS, HAD TO MAKE ANOTHER TRIP WITH A PASSENGER. AS WE WERE PULLING OUT FROM MY DRIVEWAY, I NOTICED A WARNING IN THE MESSAGE CONSOLE SAYING THE PASSENGER DOOR WAS AJAR. SURE ENOUGH, A SIMPLE PUSH OF THE DOOR OPENED IT WIDE. AFTER SOME TINKERING, WE NOTICED THE DOOR LATCH WAS NOT ACTUALLY LOCKING INTO PLACE. THE MECHANISM MOVED AS IT SHOULD, BUT WOULDN'T LOCK AND STAY IN PLACE UNTIL HANDLE WAS PULLED. THIS SEEMS TO BE A VERY COMMON ISSUE, AS A FIVE MINUTE GOOGLE SEARCH REVEALED NUMEROUS COMPLAINTS WITHIN THE LAST FEW WEEKS WITH PEOPLE EXPERIENCING THIS SAME PROBLEM. THIS IS COMPLETELY UNACCEPTABLE AND UNSAFE. FORD NEEDS TO FIX THIS DEFECT AS SOON AS POSSIBLE! UPDATED 12/11/14 *BF

ARRIVED HOME AFTER PICKING UP DRY CLEANING AND PLACING IT ON BACK SEAT, VIA BACK DRIVER'S SIDE DOOR. OPENED DOOR TO RETRIEVE CLOTHES, DOOR WOULD NOT LATCH SHUT. HAD TO HAVE MY SON SIT IN BACK SEAT AND HOLD DOOR, WHILE I DROVE TO DEALERSHIP, AS THE DOOR WOULD SWING OPEN WHEN I MADE A TURN. TURNS OUT, CAR WAS FOUR DAYS OUT OF WARRANTY, NECESSITATING MY PAYING THE FULL REPAIR COST. BY THE WAY, I WAS TOLD BY THE SERVICE ADVISOR THAT HIS WIFE'S FIESTA WAS IN THE SHOP FOR THE SAME PROBLEM AND SHE WAS THREE DAYS OUT OF WARRANTY. PART WAS BACKORDERED. HE TOLD ME FORD IS AWARE THAT THIS IS A PROBLEM, BUT HASN'T MADE IT A RECALL. COST ME $300+ TO FIX. FORD NEEDS TO STEP UP AND COVER/REIMBURSE OWNERS! *TR

Mileage: 32,232

BACK PASSENGER DOOR LOCK SUDDENLY WOULD NOT CATCH. WARRANTY HAD EXPIRED 3 MONTHS AGO ALTHOUGH MILEAGE ONLY 28000. I TOOK IT TO 2 DEALERS. ONE TOLD ME THAT THEY HAVE SEEN AT LEAST 70 CARS WITH THIS PROBLEM AND THAT THERE HAVE BEEN SO MANY THAT THE PARTS ARE ON BACK ORDER. AT THE OTHER DEALERSHIP THE CUSTOMER SERVICE REP TOLD ME THAT HE HAD ALREADY SEEN ABOUT 5 IN THE LAST MONTH, IN FACT THERE WAS ANOTHER VEHICLE THERE THAT DAY WITH THE SAME ISSUE, ONLY IT WAS A DIFFERENT FORD MODEL. MY LATCH FAILURE WAS UNUSUAL BECAUSE IT FAILED AFTER THE WARRANTY HAD EXPIRED. MOST ARE FAILING UNDER WARRANTY. ONE DEALERSHIP QUOTED ME $600 TO FIX. THE OTHER DEALERSHIP GAVE ME A BREAK SINCE THERE WAS SUCH LOW MILEAGE AND DISCOUNTED IT TO $100. I SUSPECT THAT THIS LOCK FAILURE IS HAPPENING TO TENS OF THOUSANDS OF CARS, BUT NHTSA IS NOT HEARING ABOUT IT BECAUSE IT IS HAPPENING UNDER WARRANTY. *TR

Mileage: 28,100

REAR RIGHT PASSENGER DOOR WILL NOT LATCH SHUT. HAVE READ OTHER INSTANCES OF THIS PROBLEM. DOOR HAS NOT BEEN DAMAGED AND IS NOT USED FREQUENTLY. *JS

Mileage: 84,000

WE WERE ENTERING VEHICLE READY TO LEAVE WHEN REAR BACK PASSENGER DOOR LATCH FAILED TO SECURE .UPON INVESTIGATION WE FOUND MANY SIMILAR COMPLAINTS REGARDING THIS SAFEY CONCERN.CONTACTED FORD TOLD NO RECALL THOUGH THEY DID ADMIT THEY HAVE RECEIVED SOME COMPLAINTS. UPDATED 4/24/2015 *JS

Mileage: 67,000

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE POWER DOOR LOCKS FAILED TO SECURE AND LOCK THE VEHICLE INTERMITTENTLY. THE CONTACT ENTERED THE VEHICLE AND NOTICED THAT THE REAR PASSENGER SIDE DOOR WAS NOT CLOSING NOR LOCKING. THE DEALER STATED THAT THE REAR PASSENGER SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THEN THE FRONT DRIVER SIDE DOOR LATCH BEGAN EXHIBITING THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE CONSUMER STATED THE LEFT REAR DOOR LATCH WOULD NOT LATCH. IN ORDER TO DRIVE THE VEHICLE TO THE DEALER, HE HAD TO TIE A ROPE AROUND THE DOOR OVER THE ROOF TO OTHER SIDE. THE DEALER REPLACED THE LATCH. ON JULY 25, 2014, AS THE CONSUMER STARTED TO DRIVE, THE DRIVER SIDE DOOR SUDDENLY OPENED. AGAIN, IT WOULD NOT LATCH. THE DEALER REPLACED THE LATCH AGAIN. UPDATED 08/28/14 UPDATED 9/4/14*CN UPDATED 09/15/14

Mileage: 16,000

OPENED PASSENGER SIDE REAR DOOR TO PUT CHILD IN CAR CARSEAT. SHUT THE DOOR, GOT IN AND STARTED CAR. WHEN I STARTED TO REVERSE THE DOOR OPEN ALERT CAME ON. GOT OUT OF CAR THINKING I JUST DIDN'T SHUT THE DOOR HARD ENOUGH. THE DOOR WOULD NOT LATCH. HAVE NOT GONE TO DEALERSHIP BECAUSE BUMPER TO BUMPER WARRANTY IS UP. FROM WHAT I HAVE READ THERE IS A BACK ORDER ON THE PART I NEED TO FIX IT. I HAVE THE DOOR TIED TO THE INSIDE OF THE CAR AND THE DOOR OPEN NOTIFICATION CONSTANTLY COMES ON AS WELL AS THE INSIDE LIGHTS. LUCKILY I NOTICED THIS BEFORE PULLING OFF OR THE SITUATION COULD HAVE BEEN LIFE THREATENING FOR THE KIDS! I HOPE THAT FORD RECOGNIZES THIS PROBLEM AND DOES A RECALL! *JS

Mileage: 56,000

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER LOCK FAILED TO LOCK ELECTRONICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INSPECTED THE VEHICLE BUT DID NOT NOTIFY THE CONTACT OF WHAT PART NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 28,100.

Mileage: 28,100

REAR DOOR LATCHES FAIL TO CLOSE BOTH REAR DOORS. THEY BOTH FAILED APPROXIMATELY THE SAME TIME. I NOW HAVE THEM TIED TOGETHER FROM THE INSIDE. THIS IS DEFINITELY A SAFETY HAZARD. THE DEALER SAID THERE ISN'T A RECALL. THEY ALSO STATED IT COULD TAKE UP TO 3 WEEKS TO GET REPLACEMENT LATCHES BECAUSE FORD CAN'T KEEP UP WITH REPLACEMENT PARTS. THAT TELLS ME THERE IS A PROBLEM. WAITING TO SEE IF THERE WILL BE A RECALL. FORD WANTS APPROXIMATELY $500 TO REPLACE BOTH LATCHES BECAUSE VEHICLE IS NO LONGER UNDER WARRANTY. I REQUEST YOU CONTACT FORD AND HAVE THEM REPLACE THE LATCHES AT NO COST. *TR

Mileage: 102,000

PASSENGER REAR DOOR LOCK WON'T LOCK, AND DOOR FLIES OPEN. THIS HAS BEEN REPORTED ON THIS SITE BEFORE. NO HELP FROM DEALER/FORD SO FAR. THIS IS A SAFETY ISSUE AND SHOULD BE HANDLED/RESOLVED AS SUCH. *TR

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 105,000.

Mileage: 105,000

REAR PASSENGER SIDE DOOR LATCH ASSEMBLY WILL NOT LATCH WHEN DOOR IS CLOSED. *TR

CLOSED REAR PASSENGER DOOR AFTER PUTTING A BAG IN THE CAR. STARTED TO BACK OUT OF PARKING SPOT WHEN DASH DISPLAY SAID "DOOR OPEN." PULLED DOOR CLOSED...SAME THING. GOT OUT. DOOR LATCH HAD COMPLETELY FAILED. I NOW HAVE DOOR BUNGIED CLOSED FOR THREE WEEKS. CONTACTED FORD AND WAS CONTACTED BY LOCAL DEALER. THAT WAS TWO WEEKS AGO. CALLED BACK ON AUG. 23, THEY KNOW NOTHING OR HAVE DONE NOTHING. MAJOR SAFETY ISSUE. CANNOT USE BACK SEAT FOR PASSENGERS AT ALL. *TR

Mileage: 70,000

EVER SINCE I PURCHASED THIS VEHICLE THE DOORS (BOTH INSIDE AND OUTSIDE) HAVE PERIODIACALLY FAILED TO UNLOCK AFTER SHUTTING OFF THE CAR, WITHOUT HITTING THE UNLOCK BUTTON EITHER ON THE KEY OR ON THE DASH (THIS HAS OCCURED ON ALL DOORS EXCEPT THE DRIVERS SO FAR). I HAVE TAKEN IT BACK TO THE DEALER MANY TIMES AND SINCE THEY CAN'T FIND A PROBLEM THEY EITHER WON'T OR CAN'T FIX IT. THIS IS A SAFETY ISSUE BECAUSE IT IS POSSIBLE THAT THE ALL THE DOORS WILL FAIL TO UNLOCK TRAPPING PEOPLE IN THE VEHICLE. THIS IS ALSO TROUBLING BECAUSE THERE ARE NO MANUAL BUTTONS TO UNLOCK INCASE THE SYSTEM FAILS. WHETHER IT IS A WIRING PROBLEM, A PROBLEM WITH THE MASTER UNLOCKING MODULE OR LACK OF REPAIR KNOWLEDGE WITH THE DEALERSHIP I DON'T KNOW. *TT