2011 FORD FIESTA Structure Problems

I have a 2011 Ford Fiesta. The vehicle has a really serious issue relating to the fuse box that is mounted under the hood. This issue has a recall and I scheduled it for service at the Ford dealer in bryan, ohio. (Bryan Ford) I have issues with this vehicle that make it extremely unsafe for me and my family to drive. The headlights randomly go out while driving, both passenger and drivers side are affected by this. The doors will not lock and I have no horn now either, making us a target for car jacking. About a month before I found out there was a recall for this I hit a racoon and it knocked off the plastic wheel cover. After I took it in to have the recall fixed Bryan Ford refused to repair this recall due to the missing plastic. I believe my family and I are going to be seriously injured in this vehicle because of the electrical problems related to the recalled fusebox. I blow a headlight approximately once a week and the fuses blow constantly. I believe they do not want to fix this because it is a very time consuming repair that they feel isn't worth thier time. The anxiety I have while driving this car after dark is excruciating and i feel that my families lives are worth the time for this repair. Is this legal for them to decline a known and well documented safety issue related to the fuse box in this vehicle? Perhaps a buy back should be recalled since this does make the vehicle a serious Hazzard to anyone on the road including my family.

1)14MO2 - The transmission control module (TCM) failed. Yes it is available for inspection upon request, however the issue has been repaired since the malfunction. The vehicle could no longer be controlled. It could not shift gear. The check engine light came on, but the vehicle was not operational. A 65 year old disabled operator was transporting her 6 year old granddaughter home from school when the malfunction took place. Two lives inside the vehicle were placed at risk as well as the lives of other drivers and passengers in the vicinity. The problem has been confirmed by the dealer. Ford issued a 14MO2 warranty extension on this part. We brought the vehicle to Covert Ford of Hutto, TX who confirmed the warranty extension. However, they would not cover the repair, because the extension expired 3 months prior. Due to the COVID pandemic, the high risk elderly category of the driver, she did not seek repair earlier. Also, she is not the first owner of the pre-owned vehicle and did not receive any information regarding this warranty extension to seek repair. The vehicle and component has been inspected by Covert Ford of Hutto. The check engine light came on at the time of failure. At that point a tow truck was called (the vehicle was not operational) and it was towed to the dealer, Covert Ford of Hutto. 2)2OS30 - Door Latch Recall. This has been repaired. Yes, vehicle is avail. for inspect. on req. 65 year old disabled driver and passengers put at risk for door opening while in motion. Other drivers in vicinity put at risk. Problem confirmed by dealer with recall issued. Component inspected and replaced by dealership Covert Ford of Hutto. The door did not shut properly. No warning lamps/lights to indicate an issue.

ON AUGUST 5 I FELL ASLEEP AND RAN INTO THE BACK OF A TRUCK STOPPED AT A LIGHT. MY KNEE AIR BAG DEPLOYED BUT THE STEERING WHEEL BAG DID NOT AND THE SHOULDER BELT DID NOT DEPLOY CAUSING ME TO HIT THE STEERING WHEEL VERY HARD BRUISING MY STERNUM AND CAUSING SURROUNDING MUSCLE INFLAMMATION THAT IS STILL SORE TODAY.

Mileage: 180,000

THE DOOR HANDLES ARE VERY FLIMZY AN WEAK WHEN PULLED TO OPEN DOORS N SO FAR BOTH PASSENGER SIDES HAVE BROKE OFF. I'LL HAVE TO GET A PICTURE AN SEND IT AFTER. THIS HAPPENED TO PREVIOUS OWNER AN I HAD TO RIG HANDLES SO I DON'T LOSE THEM GOING DOWN ROAD. *TR

Mileage: 150,000

THE PASSENGER SIDE DOOR WILL NOT STAY SHUT. THERE IS A DOOR LATCH RECALL ON MANY 2011 FIESTA'S BUT THIS CAR IS NOT LISTED AS AN AFFECTED VIN. THE TWO REAR DOORS WERE REPAIRED AROUND THE END OF 2018 FOR THE SAME ISSUE. THIS IS A HUGE SAFETY ISSUE AND FORD JUST SAYS THAT IT IS NOT AFFECTED BY THE RECALL. THIS IS EXACTLY WHAT THE RECALL IS FOR.

Mileage: 73,000

REAR PASSENGER DOOR WILL NOT STAY CLOSED. THIS IS THE SAME ISSUE NOTED IN NHTSA CAMPAIGN NUMBER: 15V246000. VEHICLE WAS REPAIRED IN 2015 AND AS NOTED, DOOR IS AGAIN BROKEN - WILL NOT STAY CLOSED.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED ALL FOUR DOOR HANDLES DETACHED FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO PARIS FORD LINCOLN, INC. LOCATED AT (2020 NE LOOP 286, PARIS, TX 75460) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,259.

Mileage: 14,259

THE REAR LEFT DOOR LATCH BROKE. I SIMPLY OPENED AND CLOSED THE DOOR. THE LATCH MUST'VE BROKEN WHEN I CLOSED IT BECAUSE THE DOOR CAME LOOSE ON MY DRIVE HOME. NO ACCIDENT OCCURRED, BUT IT IS DEFINITELY A SAFETY CONCERN AS THE DOOR COULD'VE HIT AN ONCOMING CAR SINCE I COULDN'T IMMEDIATELY REACH/SECURE THE DOOR. THE DOOR WILL CLOSE FLUSH WITH THE CAR, BUT JUST WON'T LATCH. NEITHER HANDLE SEEMS TO HAVE ANY INFLUENCE ON THE CAR LATCH EITHER. THIS ISSUE SOUNDS LIKE THE 15S16 SAFETY RECALL, BUT IS REPORTEDLY NOT APPLICABLE TO MY CAR. I AM PAYING TO GET THE ONE DOOR FIXED, BUT AM WORRIED ABOUT THE OTHER DOORS DOING THE SAME THING.

Mileage: 119,000

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE FRONT DOOR ON THE DRIVER'S SIDE WAS COMING OFF THE HINGES. THE CONTACT HAD TO TAPE THE DOOR TO SECURE IT UNTIL SHE COULD TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SIDE DOOR. KOONS FORD LINCOLN OF ANNAPOLIS (2540 RIVA RD, ANNAPOLIS, MD 21401, (410) 224-2100) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR SEPTEMBER 13, 2019. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

I TOOK THE VEHICLE IN TO A DEALERSHIP SEVERAL YEARS AGO TO ADDRESS THE FAULTY DOOR LATCH ASSEMBLY (PASSENGER-SIDE REAR) AS PER THE RECALL ON THIS VEHICLE. I WAS TOLD THAT THIS WAS DUE TO A DESIGN FLAW IN THE ASSEMBLY (BASICALLY USING A CHEAP PART THAT EASILY BREAKS). LAST YEAR, I HAD ANOTHER DOOR LATCH ASSEMBLY (DRIVER-SIDE REAR) FAIL AFTER HAVING ALL FOUR OF THEM SUPPOSEDLY REPLACED. I ONCE AGAIN TOOK IT TO THE DEALER WHO CHARGED SEVERAL HUNDRED DOLLARS AS IT WAS OUTSIDE OF THE 1 YEAR WARRANTY WINDOW. THE DEALER AND FORD BOTH TOLD ME I WAS OUT OF LUCK AND IT WAS MY PROBLEM. JUST LAST NIGHT I HAD ANOTHER ASSEMBLY FAIL, THIS TIME THE DRIVER-SIDE FRONT. I REFUSE TO PAY ANY MONEY TO THEM AS THESE THINGS ARE CLEARLY FAULTY AND A SAFETY HAZARD, BUT THEY REFUSE TO ADDRESS THE ISSUE PROPERLY. I WOULD LIKE TO KNOW WHAT RECOURSE I HAVE TO FORCE THEM TO FIX THIS SAFETY ISSUE PROPERLY ONCE AND FOR ALL.

Mileage: 75,000

BOTH OF MY REAR DOOR LATCHES STOPPED LATCHING. BOTH OCCURRED AS THE VEHICLE WAS STATIONARY. THERE WAS A RECALL FOR THE ORIGINAL LATCHES, HOWEVER A DEALERSHIP INDICATED THAT THEY WERE REPLACED AND MY CURRENT LATCHES NO LONGER FALL UNDER THE RECALL. HOWEVER, HAVING BOTH REAR DOOR LATCHES MALFUNCTION LEADS ME TO BELIEVE THE SAFETY OF THE REPLACED LATCHES SHOULD ALSO BE LOOKED INTO.

Mileage: 60,000

PASSENGER BACK DOOR WILL NOT LATCH/CLOSE . I WAS NOT DRIVING, I WAS TRYING TO GET SOMETHING OUT THE BACK SEAT, WENT TO CLOSE THE DOOR AND NOTICED IT WOULD NOT CLOSE ANYMORE THE LATCH IS BROKEN, I GOT THE CAR LAST YEAR SO I WAS UNAWARE OF ANY RECALLS. MY DOOR WON'T STAY CLOSE MAKING IT HARD TO DRIVE

Mileage: 110,000

1) DOOR LATCHES ARE FAULTY. ANY DOOR CAN OPEN WHILE CAR IS IN MOTION. ALSO, DOOR LATCH SENSORS ARE FAULTY AND CAUSE ALL INTERIOR LIGHTS TO COME ON IF IT THINKS A DOOR IS OPEN. HAPPENS WITHIN 1ST MILE DRIVEN EVERY TIME SINCE 80K MILES. 2) IN SNOW, THE PIECE OF BODY PLASTIC IN FRONT OF THE FRONT TIRES CAN GET CAUGHT AND DRAGGED UNDERNEATH THE FRONT TIRES. 3) ELECTRICAL PROBLEMS: FUSE BOX RUSTS, PRONGS BREAK OFF IN FUSE BOX. SOMETIMES PUSHING CLUTCH IN WOULD CAUSE LIGHTS TO DIM OR SPEAKER STATIC (MANUAL TRANSMISSION). PROBLEMATIC 12V (ALWAYS HOT) ROUTINELY BROKE 12V DEVICES. DEALERSHIP WAS UNABLE TO FIX THIS AT LAST WARRANTY MAINTENANCE. 4) SEVERAL DEALERSHIPS WERE UNABLE TO SOLVE OR FIND THE CAUSE OF ANY OF THE FOLLOWING: BRAKE ROTOR USUALLY CAUSES HOWLING SOUND UNDER 30MPH AFTER A FEW MILES, (STARTED AROUND 50,000 MILES) AND CAR SOMETIMES SHUT OFF WHILE STOPPED & IDLING (RARE, STARTED AROUND 70,000 MILES). ALSO, MANUAL TRANSMISSION LEVER GETS TOO STICKY TO MOVE WITHOUT EXTREME FORCE UNPREDICTABLY, (STARTED AROUND 25,0000 MILES). EVERY TIME WAS TOLD TRANSMISSION FLUID LOOKS FINE. 5) HIGH PITCHED WHIRRING SOUND AND LOSS OF POWER WITH AC OR DEFROSTER, WORSE AS TIME WENT ON 6) CAR WAS SOLD BECAUSE COST TO REPAIR FAULTY DOOR SENSORS LEADING TO HEADLIGHTS NEVER TURNING OFF, THEREBY CAUSING BATTERY TO DRAIN BELOW 12V REGULARLY, EXCEEDED THE CAR'S VALUE. CAR WOULD NOT PASS INSPECTION WITH THIS ISSUE & NEEDED FREQUENT JUMP STARTS. 7) EXTREME DISTRACTION: "SYNC" INTERFACE WILL CUT OFF STEREO AUDIO WITHOUT WARNING TO TRY AND CONNECT TO MOBILE PHONE FOR A VEHICLE HEALTH REPORT IN THE MIDDLE OF DRIVING. 8) AIR FLOW SENSOR GOES OFF FREQUENTLY STARTING AROUND 50,000 MILES, ONLY SOLUTION IS SPRAYING IN LOTS OF AIR FLOW SENSOR CLEANER. 9) DRIVERS SIDE WINDSHIELD WIPER FELL OFF ABOUT A DOZEN TIMES, EVEN DEALERSHIP INSTALLED. VERY UNSAFE CAR IN MY OPINION.

EVEN THOUGH FORD STATES THE RECALL ON THE DOOR LATCHES WERE DONE, THE LATCHES ARE MALFUNCTIONING AGAIN AND THE DOORS POP OPEN GOING DOWN THE ROAD.

Mileage: 127,100

DOOR LATCH DOES NOT WORK, MAKING THE DOOR FOR THIS VEHICLE UNABLE TO CLOSE. PRIMARY FUNCTIONS SUCH AS CLOSING THE DOOR WON'T BE ABLE TO BE DONE AS IT DOES NOT CLOSE AT ALL.

Mileage: 94,000

2/4/15, DICKINSON CO. KANSAS, COLLISION WITH FIXED OBJECT,LEFT TURN, IMPACT TO PASSENGER FRONT CORNER, RAN OFF RIGHT SIDE OF THE ROAD,STRUCK FIXE OBJECT, DAMAGE TO BOTH PASSENGER FRONT CORNER/QUARTER OF CAR. 10/11/16, JACKSON CO, MISSOURI, MOVING IN TRANSPORT COLLISION, IMPACT REAR OF CAR, TOWING INDICATOR, DRIVER FRONT AND PASSENGER AIRBAGS DEPLOYED. 2 ACCIDENTS: FORMER OWNER, NOT ME. THE CAR TRUCK IS ALWAYS LIFTED WHEN CLOSED, FRONT SIDE OF WINDSHIELD FRAME IS BUMPY, PASSENGER SIDE NEAR BACK WHEEL IS BUMPY, THE CAR ACCIDENTS SMASHED THE CAR. TRANSMISSION, JERKS BACK AND FORTH 24/7, GOING TO, FROM STREET LIGHTS, INTERSECTIONS, LIKE WANTS TO DIE ON NORMAL STRAIGHT STREET AND ON HILLS. THE CAR ROLLS BACK ON HILLS BY ITSELF. LACK OF ACCELERATION SPEED FROM BRAKES TO GAS PEDAL. THE 10/8/2018 PHONE CALL MIKE FROM FLORIDA, FORD, TRANMISSION SETTLEMENT PHONE CALL SAID "TRANSMISSION IS THE FORD FLAW". I WENT TO THE BLUE SPRINGS, MO, INDEPENDENCE, MO, DEALERSHIPS 4 TIMES FROM MARCH 13, 2017, JULY 4, 2018: BATTERY FUSE BOX RECALL. PASSENGER DOOR FLEW OPEN/DOOR LATCH RECALL, SEPT. 24, 2018, THE BLUE SPRINGS, MO, DEALERSHIP DID NOT FIX THE TRANMISSION, UNDER 100,000 MILE WARRENTY. THE AIR CONDITIONING COMPRESSOR BROKE AND IT IS NOT WORKING FROM SEPT., 24, 2018, THE COST TO FIX IS $2,172, THEY CHARGED $99.50 DIAGNOSTIC, DID NOT FIX THE AIR CONDITIONING. THE DEFROSTER IS NOT WORKING SINCE OCT. 10, 2018, IT IS CONNECTED TO THE COMPRESSOR, WHEN TURNED ON THE DEFROSTER MAKES A CRANK NOISE IN THE ENGINE. THE HEATER SYSTEM HAS A WEIRD CRANK NOISE WHEN TURNED TO LOW, HIGH, DOES NOT WORK EITHER. THE BBB AUTOLINE CLOSED MY LEMON LAW COMPLAINT CASE NUMBER FRD1825535 CASE, DID NOT HELP ME, BECAUSE THEY LIMIT CASES TO 36,000 MILES. THE VEHICLE IS A LIFE HAZARD 24/7. MY CAR IS 82,130 MILES. I CAN NOT DRIVE THIS NON-RELIABLE CAR.

WHILE DRIVING DOWN THE HIGHWAY, IN A CURVE, MY DRIVER'S FRONT DOOR SWUNG OPEN. THIS IS A WELL KNOWN AND DOCUMENTED ISSUE, AND A FEDERAL RECALL WAS ISSUED. DUE TO DEFECTIVE DOOR LATCH, DOORS FLY OPEN WHILE DRIVING. THE LATCH WAS REPLACE ONCE UNDER RECALL. THE VEHICLE, NOW, HAS THE EXACT SAME ISSUE. THIS ISSUE IS EXTREMELY DANGEROUS, AS IT HAPPENS WITHOUT WARNING, AND THE DOOR WON'T REMAIN CLOSED, ONCE THE DEFECTIVE LATCH FAILS. BOTH APPEL FORD, AND FORD MOTOR COMPANY, REFUSE TO COVER THE REPAIR, FOR THIS KNOWN RECALL ISSUE. I BELIEVE THE RECALL NUMBER IS 15S16.

Mileage: 94,000

TAKATA RECALL , I HAVE A 2011 FORD FIESTA AND THE ENGINE GOT MESSED UP SO I TOOK IT TO A SHOP AND THEY FIXED IT I PAID 2,500 TO GET IT FIXED AND WHEN I'M DRIVING MY WHEELS GO ALL CRAZY AND ALL THIS SENSORS TURN ON AND MY DOOR OPEN LAST TIME WITH MY 2 YEAR OLD AND MY 6 YEAR OLD INSIDE AND NOW IT WON'T CLOSE.

Mileage: 90,000

REAR HATCH LOCK RECALL 2011 FORD FIESTA SES HATCHBACK REAR HATCH LOCK MALFUNCTION. REAR HATCH (DOOR) WILL NOT REMAIN CLOSED WHEN PARKED AND WILL OPEN WHILE VEHICLE IS IN MOTION OR OPEN UNEXPECTEDLY ONCE CLOSED, POTENTIALLY INJURING VEHICLE OPERATOR / OWNER. THIS VEHICLE VIN IS NOT INCLUDED IN THE CURRENT FORD RECALL FOR THIS ISSUE. VIN - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 65,000

DRIVER SIDE DOOR WILL NOT LATCH RANDOMLY CAME OPEN DURING DRIVING AND NOW DOOR WILL NOT SHUT

PASSENGER SIDE BACK DOOR WILL NOT LATCH. THIS IS A DOOR I VERY RARELY USE AND WAS IN A PARKING LOT AT A GROCERY STORE WHEN I HAD TO USE THAT DOOR TO PUT GROCERIES IN THE BACK SEAT. WHEN SPEAKING WITH THE FORD COMPANY THEY STATED MY CAR DOES NOT QUALIFY FOR THE SAFETY RECALL.

Mileage: 79,000

DOOR LATCH FAILS

Mileage: 67,000

RIGHT REAR DOOR LATCH FAILED. I WAS PARKED AND WARNING LIGHT ALERTED ME TO IT WHEN I ATTEMPTED TO DRIVE AGAIN. HAD TO PAY TO HAVE IT REPLACED AT DEALER.

Mileage: 125,000

THE VEHICLE WAS PREVIOUSLY RECALLED FOR A DOOR LATCH ISSUE WHICH WAS REPAIRED UNDER THE RECALL ON APRIL 6, 2016. THE REPLACED DOOR LATCH ON THE PASSENGER DOOR FAILED ON 6/11/17 FOR THE SAME REASON - THE DOOR WOULD NOT LATCH. THE PASSENGER HAD EXITED THE VEHICLE AT A GAS STATION AND WHEN ATTEMPTING TO SHUT THE DOOR ALL IT WOULD DO WAS BOUNCE AND STAY OPEN. THE ORIGINAL DOOR LATCHES HAD WORKED FINE FROM AUGUST 2010, WHEN THE VEHICLE WAS PURCHASED, TO APRIL OF 2016. THE RECALL REPLACEMENT LATCH LASTED FROM APRIL 2016 TO JUNE 2017. IS THERE A PROBLEM WITH THE REPLACEMENT LATCHES? I HAVE JUST GOTTEN THE CAR BACK FROM THE DEALERSHIP TODAY AFTER THEIR REPAIR.

Mileage: 93,000

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING INTO THE DRIVEWAY, THE REAR DOORS OPENED AND COULD NOT BE CLOSED. THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

Mileage: 58,000

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE FRONT PASSENGER DOOR SWUNG OPEN WHEN IT WAS LEANED ON BY THE PASSENGER. THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE DOOR CRASHED INTO AN ELECTRICAL POLE, A MAIL BOX, AND STORM DRAIN MARKER. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE DEALER PRIOR TO THE FAILURE AND WAS TOLD BY THE DEALER THAT THE VEHICLE WOULD NOT BE REPAIRED UNTIL THE FAILURE WAS EXPERIENCED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WANTED THE CONTACT TO SIGN AN AGREEMENT FORM THAT WOULD REQUIRE THE CONTACT TO RELEASE FORD FROM ANY CLAIMS AND ACTIONS, PRESENT OR IN THE FUTURE FROM ANY ISSUES, SUSPECTED OR UNSUSPECTED, BEFORE REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS 94,721. *TR

Mileage: 94,721

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (STRUCTURE: BODY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

REAR PASSENGER DOOR FLUNG OPEN WHILE DRIVING. HAD TO HOLD CLOSED WITH ONE HAND WHILE DRIVING IN DOWNTOWN TRAFFIC. NOT A PLEASANT EXPERIENCE. EVEN THOUGH THERE'S A RECALL ON ALL THE DOOR LATCHES, DUE TO A SHORTAGE OF PARTS FORD ONLY HAS TO REPLACE THE ONE THAT IS BROKEN, AND WILL SCHEDULE THE REST OF THE RECALL AS THE PARTS BECOME AVAILABLE IN THE 3RD QUARTER. WE'RE IN THE 3RD QUARTER, SHOULDN'T THEIR BE ENOUGH PARTS AVAILABLE TO FIX THE OTHER THREE DOORS? 3RD QUARTER ENDS SEPTEMBER 1ST. REALLY, I HAVE TO WAIT WEEKS FOR THE OTHER LATCHES? THEY CAN'T EFFICIENTLY BE REPLACED ALL AT ONCE? WHO ASSUMES THE LIABILITY FOR THE OTHER THREE DOORS WHILE I WAIT TO BE SCHEDULED? HOW AM I SUPPOSED TO FEEL COMFORTABLE HAVING PASSENGERS IN MY VEHICLE OR DRIVING MYSELF? DOORS OPENING WHILE DRIVING IS A MAJOR SAFETY ISSUE, THIS SHOULD BE TREATED WITH GREATER PRIORITY FOR CUSTOMERS THAT HAVE EXPERIENCED THE PROBLEM. EL PASO, TEXAS IS SUPPOSED TO EXPERIENCE TRIPLE-DIGIT HEAT FOR THE NEXT WEEK. IF HEAT IS WHAT MADE THE SPRING FAIL IN THE LATCH, I FEEL LIKE A SITTING DUCK.

Mileage: 44,000

NOW ON TWO DIFFERENT OCCASIONS THE DOOR LOCKING MECHANISM HAS FAILED. FIRST TIME SEPT 16TH 2014 REAR DRIVER SIDE PASSENGER DOOR LOCK FAILED. WHICH IS THE LEAST USED DOOR. THEN THE SECOND TIME THE DRIVERS DOOR LOCK FAILED.BAD LUCK OR BAD MANUFACTURING PROCESSES AND TO ADD INSULT TO INJURY FORD DEALERSHIPS ARE NOT PROVIDING LOANER CARS AT THEIR FULL EXPENSE. YOU HAVE TO GET A LOANER CAR FROM BUDGET RENTAL . THEY SAID IT WILL BE REIMBURSED TO YOU LESS THE TAX? THE FORD DEALER HERE IN LAS VEGAS COULD NOT EVEN GIVE US AN ESTIMATED TIME FOR THE REPAIR. VERY BAD FOR FORD WITH A SERVICE RECORD LIKE THIS. THIS LEADS ME TO THE CONCLUSION THAT I WILL NOT BE GOING BACK TO FORD FOR OUR NEXT VEHICLE. A DOOR LOCKING MECHANISM FAILING? HOW DID THIS EVEN GET A 1 STAR RATING?

Mileage: 130,000

DOOR FLEW OPEN. ACCORDING TO INTERNET, TOW TO NEAREST DEALER FOR REPAIR. WE TIED DOOR CLOSED AND WENT TO NEAREST DEALER. FRIENDLY FORD??? 660 N DECATUR BLVD. LAS VEGAS NEVADA. WERE TOLD TO BRING CAR BACK AS THEY HAD TO ORDER DOOR LATCH. ALL DOORS ARE DEFECTIVE BUT WERE TOLD THEY WOULD ORDER ONLY ONE LATCH AT THIS TIME. TOLD SERVICEMAN WHAT IF WIFE FALLS OUT? WERE TOLD SHE SHOULD WEAR HER SEAT BELT. WHAT ABOUT CHILDREN IN BACK SEAT? WE ONLY HAVE ONE CAR. SITUATION VERY DANGEROUS. DO NOT KNOW WHEN THEY WILL ORDER ALL PARTS AND REPAIR ALL DEFECTIVE DOORS.

Mileage: 32,000

WHILE DRIVING DOWN THE HIGHWAY THE REAR RIGHT DOOR FLEW OPEN AND WILL NOT SHUT AT ALL.IT WAS A VERY TERRIFYING EXPERIENCE BEING MY 2 YEAR OLD GRANDSON WAS SITTING BESIDE IT .HAVING TO TRY TO GET OVER ON A BUSY INTERSTATE IN OKC, WAS SCARY AT ITS BEST. THERE ARE NOT ANY DEALERSHIPS OPEN ON SUNDAYS.I WILL NEVER PUT A CHILDSEAT IN MY CAR AGAIN.ABSOLUTELY HORRIFIC !!! I NOW HAVE NO WAY TO GET TO WORK . MY CAR IS USELESS, UNDRIVABLE, WHICH LEAVES ME STRANDED, WITH NO TRANSPORTATION TO MY JOB. WILL MY CAR EVER BE SAFE ? DO ALL THE DOORS OPEN ON THEIR OWN AND NEVER CLOSE AGAIN. NOT TO MENTION I CANNOT LOCK MY CAR. I AM SCARED TO DRIVE THIS CAR AGAIN.

Mileage: 55,012

I OPENED THE PASSENGER REAR DOOR TO PUT A PACKAGE ON THE BACK SEAT. WHEN I TRIED TO CLOSE THE DOOR, IT WOULD NOT STAY CLOSED. IT WOULD SHUT AND BOUNCE BACK OPEN AND WOULD NOT LATCH. I TESTED THE LATCHING MECHANISM AND CONFIRMED THAT IT WOULD NOT ENGAGE. I HAD TO HAVE A PASSENGER HOLD THE DOOR SHUT ON THE SHORT DRIVE HOME AND HAD TO SECURE THE DOOR TO THE OTHER PASSENGER DOOR WITH A BUNGEE CORD. I HAVE CONTACTED A DEALER AND WILL HAVE TO HAVE THE ENTIRE LATCH REPLACED AND I'M NOT SURE IT'S COVERED BY WARRANTY AT THIS POINT. THIS IS AN EXTREMELY SERIOUS SAFETY ISSUE THAT SHOULD BE SUBJECT TO A MANDATORY RECALL BY FORD.

Mileage: 22,575

THE CAR WAS PARKED IN MY DRIVEWAY AND AFTER LOADING MY CHILD INTO HIS CAR SEAT IN THE BACK SEAT OF THE VEHICLE I ATTEMPTED TO CLOSE THE DOOR AND IT WOULDN'T STAY CLOSED. THE LATCH WOULDN'T STAY CLOSED SO I TRIED TO CLOSE IT AGAIN SLOWLY, THEN FIRMER AND STILL IT WOULDN'T CLOSE. THE DOOR WOULD POP BACK OUT. I CAN PUSH IT CLOSED ENOUGH THAT THE INTERIOR LIGHTS WILL STAY OFF BUT IT WILL OPEN IF I CLOSE ANY OTHER DOORS OR TRY TO DRIVE AWAY. THE LATCH ON THE DOOR DOES NOT STAY ENGAGED ON THE CAR. *TR

Mileage: 110,000

PASSENGER DOOR LATCH DOES NOT SECURE THE DOOR AFTER CLOSURE. AFTER PASSENGER ENTERED THE VEHICLE AND CLOSED THE DOOR, IT IMMEDIATELY BOUNCED OPEN AGAIN. THE LATCH IS NO LONGER OPERATIVE AND DOES NOT HOLD THE DOOR IN PLACE. FORD HAVE ISSUED A RECALL ON MODELS 2012 TO 2014 FOR EXACTLY THE SAME PROBLEM BUT WE HAVE THE SAME ISSUE ON 2011 VEHICLE. MY LOCAL FORD DEALER WANTS $550 TO EFFECT THE REPAIR. IT SEEMS LIKE FORD SHOULD EXTEND THE RECALL TO ALL VEHICLE AFFECTED. *TR

Mileage: 64,000

THE REAR PASSENGER DOOR OPENED ON ITS OWN AND WILL NO LONGER LATCH, NOTHING APPEARS BROKEN WHEN LOOKING AT THE LATCH. I HAVE THE DOOR TIED SHUT WITH ROPE. *TR

THE PASSENGER SIDE DOOR SWUNG OPEN WHILE THE VEHICLE WAS IN MOTION. LUCKILY THE PASSENGER WAS NOT HARMED BUT THE DOOR CLOSED SWUNG BACK VERY FAST AND VERY EASILY COULD HAVE CAUSED SERIOUS INJURY. THE DOOR HAS NOT BEEN ABLE TO CLOSE SINCE THE TIME OF THE INCIDENT. THE VEHICLE WAS TAKEN TO A FORD DEALER FOR INSPECTION BUT SINCE IT WAS OVER 60,000 MILES IT COULD NOT BE REPAIRED WITHIN THE WARRANTY PERIOD. THE PROBLEM IS A FAULTY DOOR LATCH. FORD JUST ANNOUNCED IT WAS RECALLING VEHICLES FOR THAT SAME PROBLEM BUT IT DOES NOT INCLUDE THE 2011 MODEL, ONLY FROM 2012 TO 2014 EVENT THOUGH ITS THE SAME PART BEING USED. *TR

Mileage: 65,600

WHILE EXITING A MAJOR HIGHWAY, THE PASSENGER DOOR FLEW OPEN ON THE EXIT RAMP. WE WERE UNABLE TO CLOSE THE DOOR AGAIN AND HAD TO TIE THE DOOR THROUGH THE WINDOWS TO CONTINUE OUR TRIP HOME. I CONTACTED FORD CUSTOMER SERVICE, AND ALTHOUGH THEY ARE AWARE OF THIS SAFETY ISSUE AND A BULLETIN WAS ISSUED REGARDING THIS MALFUNCTION ON MULTIPLE MAKES AND MODELS, NO RECALL HAS BEEN OFFICIALLY ISSUED. THEREFORE, I HAD TO FIX THE PROBLEM AT MY OWN EXPENSE. FORD REFUSED REIMBURSEMENT. *TR

Mileage: 42,000

REAR PASSENGER DOOR OPENED WHILE PULLING OUT OF THE DRIVEWAY. DEFECTIVE DOOR LATCH IS HARDLY EVER USED SINCE ONLY ONE PERSON DRIVES THE VEHICLE. *TR

Mileage: 78,863

MY BACK PASSENGER DOOR LATCH DOES NOT WORK AT ALL. IF THE DOOR IS NOT CONSTRAINED THE DOOR WILL OPEN AT ANY SPEED...UNSAFE AND UNFIT FOR ANY BACK SEAT PASSENGERS. *TR

Mileage: 40,000

DOOR WILL NOT STAY CLOSED. DOOR LOCK FAILED WHEN I TRIED TO SHUT THE DOOR. *TR

Mileage: 72,000

REAR PASSENGER DOOR WILL NOT LATCH, CALLED FORD THEY WOULD NOT TALK ABOUT THE ISSUE WHEN I ADVISED I JUST READ THIS COMPLAINT IS CURRENTLY BE INVESTIGATED. WHY WON'T THEY ADMIT THE ISSUE AND RECALL THE PROBLEM BEFORE SOMEBODY (NORMALLY A CHILD IS IN THE BACK SEAT) IS KILLED DUE TO FALLING OUT. THIS CAR IS USED BY MY 20 YEAR OLD DAUGHTER WHO HAS A 3 MONTH OLD DAUGHTER THAT RIDES BACK THERE. I AM GOING TO HAVE THE PROBLEM REPAIRED FOR THE SAFETY OF MY GRANDCHILD. I WILL SEEK LEGAL REPRESENTATION TO HAVE THE ISSUE ADDRESSED. DUE TO THE MASS VOLUME OF COMPLAINTS IS SEEMS FORD WOULD BE FORCED TO A RECALL. *TR

Mileage: 80,000

DROPPED OFF PASSENGER IN HER DRIVEWAY FROM FRONT PASSENGER SEAT. WE BOTH GOT OUT OF CAR. WHEN I RETURNED TO CAR I FASTENED SEAT BELT. TURNED ON IGNITION SWITCH AND 'OPEN DOOR' SIGNAL CAME ON FOR PASSENGER DOOR. I GOT OUT OF CAR, SHUT PASSENGER FRONT DOOR AND IT DID LATCH PROPERLY, GOT BACK INTO DRIVERS SEAT AND DROVE DOWN HER STREET. STOPPED AT STOP SIGN AND SIGNALED TO MAKE LEFT HAND TURN INTO A FOUR LANE PARKWAY. PULLED OUT VEERING LEFT TO REACH PROPER LANE AS PASSENGER DOOR FLEW OPEN, WHICH TRIPPED RED OPEN DOOR WARNING LIGHT AND THE AUDIO WARNING. STARTLED THE BEJESUS OUT OF ME. I HAD TO CAREFULLY CROSS ALL LANES TO PULL OFF ROADWAY TO RIGHT SIDE SHOULDER TO KEEP THE OPENED RIGHT SIDE FRONT DOOR FROM BEING HIT BY OTHER CARS. PROBLEM WAS SUDDEN ONSET AND I HAD NEVER HAD A PROBLEM WITH WARNING LIGHTS OR LATCH BEFORE 10/30/15, AND I AM THE ONLY OWNER CAR HAS HAD. *TR

Mileage: 31,195

AS I WAS MAKING A LEFT U TURN AT APPROXIMATELY 10 MPH, THE PASSENGER SIDE DOOR SWUNG OPEN AND WOULDN'T CLOSE. NOW IT SEEMS THE DOOR LATCH WON'T CATCH. NOTHING APPEARS TO BE BROKEN OR DAMAGED, THE DOOR JUST WONT CLOSE. *TR

Mileage: 58,330

WHEN ATTEMPTING TO CLOSE REAR PASSENGER SIDE DOOR ON 2011 FORD FIESTA, THE DOOR FAILED TO LATCH AND WOULD NOT REMAIN CLOSED. UPON CLOSER INSPECTION, THE LATCHING MECHANISM IN THE DOOR WOULD NOT REMAIN IN THE LATCHED POSITION AND WOULD FALL OPEN UNDER ITS OWN WEIGHT. *TR

WHILE LEAVING A PARKING LOT AFTER LOADING CAMERA EQUIPMENT AND GROCERIES INTO THE REAR BACKSEAT FROM THE REAR PASSENGER SIDE DOOR I PULLED OUT ONTO THE MAIN ROAD AND AS I TURNED LEFT INTO THE U-TURN, MY REAR PASSENGER DOOR SWUNG OPEN RELEASING MY EQUIPMENT AND SOME OF THE GROCERIES OUT INTO THE ROAD. THANKFULLY NO ONE WAS FOLLOWING CLOSE AND I WAS ABLE TO PULL ASIDE AND PICK UP MY BELONGINGS. THINKING I HAD NOT SHUT THE DOOR ALL THE WAY I SHUT THE DOOR TO ONLY HEAR AN EMPTY "THUNK" AND THE DOOR BOUNCED BACK. I ATTEMPTED TO RESOLVE THE ISSUE IN A VARIETY OF WAYS TO NO SUCCESS AND MY FINAL SOLUTION WAS TO USE A RATCHET STRAP TO SECURE THE DOOR SHUT. IT WAS ONLY UPON RESEARCHING HOW TO FIX THIS THAT I REALIZED I COULD POST HERE. THANKFULLY MY EQUIPMENT AND GROCERIES WERE RELATIVELY UNDAMAGED GIVEN THE LOWER SPEED OF THE INCIDENT BUT IF ANYONE HAD BEEN IN THE BACKSEAT THIS COULD HAVE BEEN EXTREMELY DANGEROUS. THE ODDEST PART OF THIS IS THAT I UTILIZE THIS CAR MOSTLY SOLO SO IF I EVER DO ACCESS THE BACKSEAT ITS TYPICALLY FROM THE DRIVER SIDE REAR DOOR WHICH I HAVE HAD NO ISSUE WITH. *TR

Mileage: 48,000

RIGHT REAR DOOR LATCH FAILED, UNABLE TO KEEP DOOR CLOSED, UNABLE TO RECLUSE OR LATCH DOOR. *TR

Mileage: 21,092

A COUPLE A MONTHS AGO, MY SISTER TRIED TO CLOSE THE REAR DOOR ON THE PASSENGER SIDE. THE DOOR JUST BOUNCED OFF AND I HAVE TO TIE IT TO THE PASSENGER SEAT BECAUSE FORD TOLD ME THAT IT'S NOT COVERED AND THAT I HAVE TO PAY OUT OF POCKET FOR THIS SOMETHING THAT IT'S NOT ONLY MY CAR THAT IT HAPPENED TOO. THIS CAR IS GIVING ME HEADACHES I JUST WANT MY DOOR FIXED IT'S DANGEROUS THAT I'M DRIVING IT THIS WAY BUT IT'S MY ONLY CAR. MY DOOR IS MAKING THE SEAT LOSE BECAUSE OF IT BEING TIED TO IT. THE DOOR WONT CLOSE!! *TR

TL*THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE AND CLOSING THE FRONT DRIVER'S SIDE DOOR, THE TRUNK INDEPENDENTLY OPENED AND FAILED TO LATCH. IN ADDITION, ALL FOUR DOORS FAILED TO LOCK AND THE TRUNK OPEN WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

I LIVE ON THE ISLAND OF ST, CROIX, US VIRGIN ISLANDS. ON SATURDAY FEBRUARY 21, 2015 AFTER DRIVING THE CAR FOR SEVERAL ERRANDS, I RETURNED HOME AND OPENED THE REAR PASSENGER SIDE DOOR TO TAKE OUT SOME ITEMS. WHEN I CLOSED THE DOOR IT WOULD NOT STAY CLOSED. IT SEEMS AS IF THE LATCH WILL NOT STAY SHUT. I WILL CONTACT THE DEALER ON MONDAY. *TR

Mileage: 37,020

I PUT MY BABY INTO HER CAR SEAT, CLOSED THE BACK PASSENGER DOOR, AND STARTED DRIVING WHEN THE "DOOR AJAR" WARNING LIGHT ON THE DASH APPEARED. I IMMEDIATELY STOPPED AND SAW THAT THE BACK PASSENGER DOOR WAS AJAR. HER DOOR WOULD NOT STAY CLOSED. NOTHING I ATTEMPTED WOULD FIX IT. THE CAR WAS NEVER DAMAGED, AND THE BROKEN DOOR RECEIVED BARELY ANY USE, AS SHE IS UNDER SIX MONTHS OLD. I HAD TO TIE A SWADDLE BLANKET TO THE HANDLE AND HOLD ON WHILE DRIVING US HOME. I IMMEDIATELY CALLED THE DEALERSHIP WHERE WE HAD PURCHASED THE CAR (FORD AKINS) AND WAS TOLD THAT THERE WERE NO RECALLS, DESPITE THE FACT THAT THERE IS AN ONGOING INVESTIGATION, AND THAT WE WOULD BE CHARGED TO FIX A GLARING SAFETY ISSUE EVEN THOUGH WE HAD PURCHASED THE EXTENDED WARRANTY AND THE CAR WAS EXACTLY FOUR YEARS OLD. I WAS ALSO TOLD THAT THEY WOULD HAVE TO ORDER THE PART, AND AM NOW LEFT WAITING WITH MY BABY IN THE BACK OF A CAR WITH A DOOR THAT IS DUCT TAPED CLOSED. I CONSIDER THIS TO BE AN EXTREMELY SERIOUS SAFETY COMPLAINT, AND DON'T TRUST THAT ANOTHER DOOR WON'T FLY OPEN WHILE DRIVING. *TR

Mileage: 59,000

MY WIFE DRIVES THIS CAR ALMOST EXCLUSIVELY TO WORK AND RARELY WITH A PASSENGER. THIS DAY, I WAS THE PASSENGER AND AS WE WERE LEAVING A FRIENDS HOUSE, I CARRIED OUT A BAG AND OPENED THE REAR PASSENGER SIDE DOOR, PUT THE BAG ON THE SEAT, AND CLOSED THE DOOR IN A NORMAL FASHION. TO MY SURPRISE, THE DOOR BOUNCED BACK OPEN. I INSPECTED THE DOOR FRAME, EXPECTING TO FIND A SEATBELT OR SIMILAR PREVENTING CLOSURE BUT THERE WAS NOTHING. I JIGGLED THE HANDLE AND ATTEMPTED TO CLOSE THE DOOR AGAIN. IT BOUNCED. I THEN ACTUATED THE INSIDE DOOR HANDLE AND TRIED AGAIN. BOUNCED. I CYCLED THE CHILD LOCKS. BOUNCED. THEN I INSPECTED THE MECHANISM THAT IS DESIGNED TO CATCH THE DOOR CLOSED AND FOUND IT COULD BE MOVED FREELY WITH MY FINGER OR A DEVICE LIKE A KEY. THERE WAS NO MECHANICAL RESISTANCE OR "CLICK" OR ANY OTHER INDICATION THAT IT WOULD HOLD THE DOOR CLOSED. I WENT TO THE DRIVER SIDE REAR DOOR AND COMPARED ITS CLOSURE MECHANISM TO THE PASSENGER SIDE DOOR AND FOUND THIS DEVICE COULD NOT BE EASILY MOVED. A QUICK GOOGLE SEARCH FOUND MANY SIMILAR PROBLEMS DOCUMENTED WITH THE ONLY RESOLUTION BEING REPAIR BY FORD. WE WERE FORCED TO DRIVE HOME WITH THE REAR DOORS TIED TOGETHER TO HOLD THE PASSENGER DOOR SHUT. I MADE AN APPOINTMENT WITH MULLINAX FORD WHO STATED IT WAS NOT UNDER WARRANTY OR RECALL, EVEN THOUGH ONLINE DOCUMENTATION SUGGESTS THERE IS A FEDERAL INVESTIGATION ONGOING WITH THIS PROBLEM. THE REPAIR BILL WAS $400+ DOLLARS. I CONSIDER THIS TO BE A SERIOUS SAFETY CONCERN. I HAVE NO DOUBT IT COULD HAVE HAPPENED WHILE THE VEHICLE WAS IN MOTION, POTENTIALLY WITH BACK SEAT PASSENGERS. *TR

Mileage: 98,000

PASSENGER REAR DOOR LATCH WON'T ENGAGE OR CLOSE. MECHANIC FOUND A DEFECTIVE LATCH ASSEMBLY. *TR

Mileage: 31,000

DRIVER'S SIDE REAR DOOR SUDDENLY COULD NOT LATCH. TOOK IT TO THE DEALER WHO CHARGED $500 TO FIX IT. CAR ONLY HAS 47000 MILES ON IT SO IT SHOULD NOT HAVE HAPPENED. DID NOT HAVE ANY CHILDREN SO RARELY USED THE REAR DOORS. I DO NOT THINK I SHOULD HAVE BEEN CHARGED FOR THE REPAIR. *TR

Mileage: 47,000

WHEN A PASSENGER ATTEMPTED TO CLOSE THE FRONT PASSENGER DOOR ON THIS VEHICLE, IT REFUSED TO LATCH. THIS IS THE THIRD DOOR LATCH ON THIS VEHICLE THAT HAS FAILED. TWO DOORS HAVE BEEN REPAIRED BUT ONE REMAINS BUNGEE CORDED CLOSED DUE TO THE HIGH COST OF THE REPAIR. *TR

Mileage: 48,995

ME AND MY CHILDREN WERE AT THE MALL AND WHEN WE WENT TO THE CAR WE DISCOVERED THE DRIVER'S REAR DOOR WAS DAMAGED. THE DOOR WOULD NOT CLOSE COMPLETELY AND POSED A THREAT TO MY CHILDREN'S SAFETY. I PAID $144.00 FOR THE LATCH PIECE THAT SEEMED TO BE THE PROBLEM. AND ANOTHER $128.00 TO GET IT INSTALLED AT MY DEALER. I USE THE HIGHWAY TO GET HOME USUALLY AND I AM AFRAID THAT ANY OTHER ONE OF THE DOORS MIGHT OPEN ON THEIR OWN WHILE I'M GETTING HOME OR WHILE I'M DRIVING WITH MY CHILDREN. *TR

Mileage: 57,000

IN AUGUST OF 2013 BOTH FRONT AND REAR DOOR LATCHES ON THE PASSENGER SIDE STOPPED LATCHING WITHIN ONE DAY OF EACH OTHER. OUR CAR WAS KEPT AT THE DEALERSHIP FOR SEVERAL WEEKS AND WE WERE CHARGED HALF OF THE REPAIR COSTS AFTER WRITING LETTERS TO FORD THAT THIS WAS OBVIOUSLY A MANUFACTURING DEFECT. THEY WOULD NOT ACCEPT RESPONSIBILITY OR PAY FOR THE FULL COST OF REPAIRS. ON JAN 19, 2014, THE REAR PASSENGER DOOR LATCH WHICH HAD BEEN REPLACED AGAIN FAILED TO LATCH AND IS CURRENTLY HELD CLOSED WITH A BUNGEE CORD. WE HAVE NOT TAKEN THE CAR BACK TO THE DEALERSHIP YET. *TR

Mileage: 85,000

WENT TO MY CAR , PUT A BAG IN THE BACK FLOOR , SHUT THE BACK DOOR , THE DOOR BOUNCED BACK AND HIT ME, THE LATCH WOULD NOT CATCH. *TR

Mileage: 47,395

I UNLOCKED THE CAR AND THE DRIVER'S DOOR LATCH CLOSED TO THE LOCKED POSITION WHEN DOOR WAS STILL OPEN. NOW UNABLE TO CLOSE THAT DOOR. SAME THING THEN HAPPENED TO LEFT REAR DOOR. USING IN-CAR LOCKING BUTTON DOESN'T DO ANYTHING, NEITHER DOES KEY FOB. IN BOTH CASES LOCKING/UNLOCKING SOUNDS OCCUR, BUT LATCH ON OPEN DOORS DOES NOT MOVE. WARMING UP CAR IN GARAGE DID NOT HELP. THE SAME CAR RANDOMLY LOCKED THE DRIVER'S DOOR WHEN I HAD MOTOR ON SCRAPING ICE OFF WINDSHIELD APPROXIMATELY ONE MONTH AGO. *TR

Mileage: 44,540

DRIVER'S SIDE PASSENGER DOOR CAME OPEN DURING DRIVING. DOOR LATCH WILL NOT KEEP DOOR CLOSED. HAVE TO TIE TOGETHER DOORS TO KEEP THEM SHUT. MAJOR SAFETY ISSUE. *TR

Mileage: 28,000

THE REAR PASSENGER DOOR LATCH BROKE. WHEN I LOOKED AT IT, IT WOULD FLAP LOOSELY INSIDE ITS MECHANISM AND WOULD NOT SECURE THE DOOR TO THE BODY OF THE CAR. I HAD TO RATCHET STRAP THE DOORS TOGETHER TO KEEP THE BAD ONE CLOSED. NOW, SIX MONTHS AFTER THE FIRST LATCH BROKE, I REMOVED THE STRAP TO ACCESS THE REAR SEATS AND DISCOVERED THAT THE DRIVER-SIDE REAR DOOR LATCH HAD FAILED AS WELL. SAME BAND-AID FIX AS BEFORE, BUT IT'S A SAFETY/SECURITY ISSUE, AND THE STRAP IS STARTING TO PULL THE INTERIOR DOOR HANDLES/PANELS FROM THE DOORS THEMSELVES. IT'S ONLY A MATTER OF TIME BEFORE THOSE FAIL AS WELL.

Mileage: 75,000

CAR RIGHT REAR DOOR WHICH IS NOT USED VERY OFTEN WILL NOT STAY IN SHUT POSITION. IT IS NOW TIED SHUT AND THIS IS A SAFETY ISSUE. IT APPEARS THE DOOR LATCH IS BROKEN. *TR

Mileage: 30,210

THE LEFT REAR DOOR LATCH FAILED UPON CLOSING THE DOOR AND BOUNCED BACK RATHER THAN LOCKING IN. THE DOOR FROM THEN ON COULD NEVER BE CLOSED AND HAD TO BE DUCK TAPED TO ENSURE IT WOULD NOT OPEN UPON DRIVING THE VEHICLE. WHILE DRIVING THE VEHICLE, THE MAIN DASH BOARD WOULD CONSTANTLY NOTIFY THE DRIVER THAT THE DOOR WAS STILL OPEN AND THE CEILING LIGHTS WOULD STAY ON WHILE DRIVING. *TR

Mileage: 43,351

DOOR LATCH NOT WORKING PROPERLY. 1. PARKED THE CAR AND REAR PASSENGER OPENED THE REAR PASSENGER SIDE DOOR 2. CLOSED THE DOOR BUT IT DIDN'T LATCH 3. REPEATEDLY ATTEMPTED TO CLOSE THE DOOR BUT IT WOULDN'T LATCH 4. PUT THE KEY TIP IN THE CENTRAL LOCKING/UNLOCKING AND TWISTED/JIGGLED IT (CENTRAL LOCKING/UNLOCKING IS LOCATED ON THE DOOR JUST ABOVE THE LATCH) 5. CLOSED THE DOOR AND IT LATCHED. 6. THIS ISSUE HAPPENS EACH TIME YOU OPEN THE DOOR FROM THE INSIDE (PASSENGER EXITING THE CAR). YOU CAN OPEN THE DOOR FROM THE OUTSIDE AND THE DOOR WORKS CORRECTLY. 7. LOOKED ON THE NHTSA WEBSITE TO SEE IF THE PROBLEM HAS BEEN REPORTED AND I SEE MANY ISSUES WITH FORD FIESTA DOOR LATCHES, SO ADDED MY REPORT. *TR

Mileage: 51,000

I WAS REAR ENDED BY A FORD F350 SO HARD THAT I HIT THE CAR IN FRONT OF ME, A HONDA ACCORD. THE BACK OF MY 2011 FORD FIESTA IS SMASHED IN AND THE FRONT OF THE CAR, IS SMASHED IN. THE BACK WINDOW IS SCATTERED, THE SUNROOF SLIDER FELL BACK INTO THE CAR, THE FRONT RIGHT WHEEL (PASSENGER SIDE) IS BENT, AND THE CAR DOES NOT TURN ON. I UNDERSTAND IN REAR END CRASHES THE AIR BAGS USUALLY DO NOT GO OFF, BUT WHEN I HIT THE CAR IN FRONT OF ME, THE AIR BAGS SHOULD HAVE GONE OFF. *TR

Mileage: 17,200

PASSENGER SIDE DOOR LATCH FAILED AFTER PARKING VEHICLE. DOOR TIED SHUT. NEVER REPAIRED DUE TO HIGH DEALER COST. *TR

Mileage: 47,000

WOKE UP ONE MORNING, WENT TO GO PUT SOME STUFF IN BACK SEAT OF MY CAR. SHUT THE DOOR AND NOTICED IT POPPED RIGHT BACK. TRIED AGAIN AND KEPT POPPING BACK. HAS NOT CLOSED SINCE. TOOK TO FORD AND SAID MY LATCH BROKE AND THAT IT WOULD BE ALMOST $500 IN SERVICE AND PARTS. *TR

Mileage: 40,000

THE REAR DRIVER SIDE DOOR LATCH BROKE, CAUSING THE DOOR TO REMAIN OPEN. FORTUNATELY IT HAPPENED WHILE THE CAR WAS PARKED, BECAUSE A SERIOUS ACCIDENT COULD HAVE HAPPENED OTHERWISE. *TR

Mileage: 60,000

PASSENGER SIDE BACK DOOR LATCH WONT CLOSE. DOOR WILL NOT CLOSE. LATCH WON'T ENGAGE. *TR

Mileage: 50,000

I WAS DRIVING WITH CHILDREN IN BACK SEAT OF VEHICLE AND BOTH REAR DOORS FLEW OPEN WHILE DRIVING. UPON PULLING OVER TO SECURE REAR DOORS, I OBSERVED THAT THE RIGHT REAR DOOR LATCH IS LOCKED AND WILL NOT CLOSE AND THE LEFT REAR DOOR LATCH IS OPEN AND WILL NOT SECURE UPON CLOSING. *TR

Mileage: 59,000

I GOT IN MY CAR, SHUT THE DOOR AND DID MY NORMAL START UP ROUTINE. I WAS FOLLOWING MY WIFE HOME AND SHORTLY AFTER STARTING TO DRIVE I LEANED OVER TO THE LEFT LIKE I ALWAYS DO TO PUT MY ELBOW ON THE WINDOW SILL WHEN THE DOOR CAME OPEN. I LOST BALANCE TO THE LEFT AND SLIGHTLY SWERVED AND HIT THE BRAKES TO STOP. THE DOOR FLUNG OPEN FROM MOMENTUM AND BOUNCED BACK AT ME WHEN THE CAR STOPPED. IT HIT MY LEFT SIDE BUT NO MAJOR DAMAGE. MY WIFE STOPPED UP AHEAD AND CAME BACK AND WE WERE UNABLE TO FIGURE OUT WHY THE DOOR POPPED OPEN AND COULD NOT GET IT TO LATCH. I TOOK MY CAR TO THE DEALERSHIP ON MONDAY AND THEY TOLD ME THAT THIS WAS A KNOWN PROBLEM. THE FIRST SERVICE ADVISER, NOT MY REGULAR SERVICE ADVISER, TOLD ME TO KEEP MY RECEIPT AND WHEN THE RECALL WAS ISSUED THEY WOULD REIMBURSE ME AND THAT IT SHOULD ONLY BE A FEW WEEKS. AS I WAS LEAVING MY REGULAR SERVICE ADVISER SAW ME AND ASKED WHAT WAS GOING ON. I TOLD HER THE SITUATION AND SHE SAID THAT THEY SHOULD NOT HAVE EVEN CHARGED IT AS THEY HAD ALREADY BEEN DEALING WITH THE ISSUE FOR OTHER CUSTOMERS. SHE TRIED TO STOP THE BILLING FROM GOING THROUGH BUT THEY HAD ALREADY PROCESSED IT. SHE SAID NOT TO WORRY AND IT WOULD ONLY BE A FEW WEEKS AT MAX... THIS WAS OVER SIX WEEKS AGO. THIS ISSUE MAY BE UNDER REPORTED BECAUSE OF THIS. *TR

Mileage: 100,000

I WAS UNLOADING STUFF FROM MY CAR AND SHUT THE DOOR WHEN IT RE OPENED , THERE WAS ANOTHER INCIDENT WHERE ANOTHER DOOR DID THE SAME THING ! I CURRENTLY HAVE TWO NON WORKING DOORS ON MY VEHICLE AND BOTH DOORS BROKE WITHIN A MONTH. *TR

Mileage: 37,000

MY PASSENGER SIDE REAR DOOR WAS OPENED WHEN GETTING INTO THE CAR AND WAS THEN CLOSED BUT IT DID NOT LATCH. THE DOOR AJAR LIGHT CONTINUES TO STAY ON. TWO WEEKS LATER THE SAME THING HAPPENED WITH THE DRIVER SIDE REAR PASSENGER DOOR. THIS HAS CAUSE MY BATTERY TO GO BAD AND HAD TO BE REPLACED, I CALLED MY FORD DEALERSHIP ZECK FORD IN LEAVENWORTH KANSAS AND THEY TOLD ME I WOULD HAVE TO PAY FOR THE REPAIR AND IF IT IS RECALLED THEN I WOULD BE ISSUED A REFUND OR I COULD JUST WAIT IT OUT AND SEE IF THERE IS A RECALL ISSUED. FOR THE MEAN TIME, I HAVE MY REAR DOORS SECURED WITH A RATCHET STRAP INBETWEEN THE HANDLES DUE TO THE HUGE COST OF REPAIRING THE DOOR LATCHES, MY DOOR AJAR LIGHT CONTINUES TO STAY ON AND MY CAR BATTERY IS BEING DRAINED DOWN EVERYNIGHT PUTTING EXTRA WEAR ON A BRAND NEW BATTERY. IF I LET IT SIT FOR MORE THAN ONE NIGHT THEN IT HAS TO BE JUMP STARTED. I AM NOT VERY HAPPY WITH FORD MOTOR COMPANY FOR NOT ADDRESSING THIS ASAP. I BELIEVE THIS IS A HUGE SAFETY PROBLEM AND I AM UNABLE TO HAVE ANY PASSENGERS IN THE REAR SEATS AND I FEAR THAT ONE OR BOTH OF THE FRONT DOORS COULD FAIL WITH THE SAME PROBLEM CAUSING INJURY TO MYSELF, OR MY PASSENGER OR CAUSING MY VEHICLE TO BE UN DRIVABLE IF ONE OF THE FRONT DOORS FAILS. *TR

Mileage: 79,000

I PLACED MY GRANDSON HIS CAR SEAT ON THE REAR PASSENGER SIDE AND TRIED TO CLOSE THE DOOR, THE DOOR WOULD NOT LATCH CLOSED. WE TRIED AND TRIED TO GET IT CLOSED AS WE WERE ON THE OTHER SIDE OF THE CITY AND NEEDED TO GET HOME. THE DOOR WOULD NOT LATCH. WE HAD TO HAVE SOMEONE COME BRING US A STRAP TO HOLD THE DOOR CLOSED IN ORDER TO GET HOME THAT NIGHT. THE NEXT DAY I TOOK MY CAR TO THE FORD DEALERSHIP AND WAS TOLD THAT THIS HAS BEEN A MAJOR CONCERN WITH THE FORD FIESTA AND THAT THE PART WAS NATIONALLY BACK-ORDERED. I DROVE MY CAR HOME WITH THE DOOR STRAPPED CLOSED AND HAD IT LOOKED AT IN MY HOMETOWN. THE PART WAS STILL NATIONALLY BACK-ORDERED. I AM STILL WAITING ON MY CAR TO BE FIXED. I BELIEVE THIS IS A DEFECT AND SHOULD BE RECALLED IMMEDIATELY. *TR

Mileage: 39,000

REAR PASSENGER DOOR LATCH BROKEN, DOOR WILL NOT STAY CLOSED. *TR

Mileage: 65,805

I TRIED TO CLOSE THE REAR PASSENGER DOOR, BUT THE DOOR WOULD NOT LATCH. I COULD NOT SEE A PROBLEM AND TRIED TO CLOSE THE DOOR SEVERAL MORE TIMES UNSUCCESSFULLY. I HAD TO USE THE SEAT BELT TO TIE THE DOOR CLOSED SO THAT I COULD DRIVE HOME. UNFORTUNATELY, THAT WAS 215 MILES AWAY. THE DOOR AJAR LIGHT STAYED ON AND THE REAR SEAT DOME LIGHT STAYED ON THE ENTIRE TRIP. ONCE HOME, I HAD TO DISCONNECT THE BATTERY TO PREVENT IT FROM BEING DRAINED. I WILL BE CALLING MY LOCAL FORD DEALER FROM WHICH I BOUGHT THE CAR 4 YEARS AGO TOMORROW MORNING. *TR

Mileage: 34,000

THE RIGHT REAR DOOR ON OUR 2011 FORD FIESTA WILL NOT LATCH. THE LATCHING MECHANISM HAS FAILED AND WILL NOT ENGAGE. I AM USING BUNGIE CORDS TO KEEP THE DOOR CLOSED UNTIL I CAN REPLACE THE LATCH. WHEN I CALLED FORD THEY ACTED AS IF THIS WAS SOMETHING THAT WAS NOT COMMON. *TR

Mileage: 60,000

IN JULY THE REAR PASSENGER DOOR LATCH STOPPED FUNCTIONING AND THE DOOR WOULDN'T STAY CLOSED. IN THE MIDDLE OF SEPTEMBER THE REAR DRIVER DOOR DID THE SAME THING. TODAY 10/29/14 THE DRIVER DOOR LATCH IS NOW FAULTY AS WELL. EACH TIME IT HAPPEN, THE VEHICLE STOPPED, THE DOOR WAS OPENED AND THEN IT WOULDN'T SHUT. 3 DIFFERENT DOORS IN ALMOST 3 MONTHS. DEFINITELY SOMETHING WRONG WITH 2011 FORD FIESTAS AS THIS IS HAPPENING TO OTHERS ACCORDING TO NEWS ARTICLES I READ. *TR

Mileage: 76,000

MY HUSBAND WENT TO PLACE MY SON'S TODDLER SEAT IN THE BACK SEAT WHEN HE DID HE LATER TRIED TO CLOSE THE DOOR AND THE DOOR WOULD NOT LATCH. WE TRIED CLOSING IT SEVERAL TIMES AND NOT SUCCESSFUL. THIS HAPPENED TO THE RIGHT REAR DOOR. MY HUSBAND THEN TOOK THE CAR TO A FORD DEALERSHIP AND SAID THAT IT WOULD COST ROUGHLY $500 TO DIAGNOSE AND FIX THE PROBLEM. WE DIDN'T LEAVE IT BECAUSE THIS SHOULD BE SOMETHING THAT FORD SHOULD TAKE CARE OF SINCE TO ME IT SEEMS TO BE A CAR DEFECT AND NOT ANYTHING WE DID TO IT. SO WE SAW THAT WE ARE NOT THE ONLY ONES WITH THIS PROBLEM AND WANT TO UNITE WITH OTHER OWNERS TO GET THIS RESOLVED WITH A RECALL. *TR

Mileage: 76,000

MY HUSBAND WENT TO PLACE MY SON'S TODDLER SEAT IN THE BACK SEAT WHEN HE DID HE LATER TRIED TO CLOSE THE DOOR AND THE DOOR WOULD NOT LATCH. WE TRIED CLOSING IT SEVERAL TIMES AND NOT SUCCESSFUL. THIS HAPPENED TO THE RIGHT REAR DOOR. MY HUSBAND THEN TOOK THE CAR TO A FORD DEALERSHIP AND SAID THAT IT WOULD COST ROUGHLY $500 TO DIAGNOSE AND FIX THE PROBLEM. WE DIDN'T LEAVE IT BECAUSE THIS SHOULD BE SOMETHING THAT FORD SHOULD TAKE CARE OF SINCE TO ME IT SEEMS TO BE A CAR DEFECT AND NOT ANYTHING WE DID TO IT. SO WE SAW THAT WE ARE NOT THE ONLY ONES WITH THIS PROBLEM AND WANT TO UNITE WITH OTHER OWNERS TO GET THIS RESOLVED WITH A RECALL. *TR

Mileage: 76,000

I WAS PARKED THAT DAY AND SAT MY DAUGHTER IN THE BACK SEAT BUT AS I CLOSED THE PASSENGER DOOR, IT DID NOT LATCH SO I WAS FORCED TO TIE THE SEATBELT TO THE DOOR TO AVOID ACCIDENTALLY OPENING WHILE DRIVING ON THE FREEWAY. ALSO, WHEN PARKED AT HOME, I AM FORCED TO UNPLUG THE BATTERY OR IT WILL DISCHARGE. *TR

Mileage: 47,000

WHILE OUT SHOPPING ON THE NIGHT OF OCT. 8, 2014 WITH MY PREGNANT STEP DAUGHTER WE RETURNED TO THE VEHICLE TO FIND THAT THE PASSENGER REAR DOOR FAILED TO LATCH. I WAS UNABLE TO GET IT TO LATCH PROPERLY. I WAS ABLE TO HOLD THE DOOR MOSTLY CLOSED WITH THE SEAT BELT, BUT EVERY TIME I MADE A LEFT TURN THE INTERIOR LIGHT WOULD COME ON AND DOOR AJAR WARNING MESSAGE WOULD COME ON AND STAY ON. I AM ONLY ABLE TO USE THE CAR WITH THE REAR DOORS STRAPPED TO EACH OTHER. *TR

Mileage: 85,456

NO ISSUES WITH DOOR UPON FIRST ENTERING PASSENGER SIDE. GOT OUT OF VEHICLE AND PROCEEDED TO CLOSE THE DOOR BUT DOOR WOULDN'T LATCH SHUT. DOOR BOUNCED BACK AND I THOUGHT SOMETHING WAS PREVENTING THE DOOR FROM FULLY CLOSING BUT NOTHING WAS OBSTRUCTING THE DOOR. HAD TO PHYSICALLY HOLD THE DOOR CLOSED WHILE WE DROVE TO THE DEALERSHIP. SERVICE DEPARTMENT DID NOT HAVE THE PART AVAILABLE AND TOLD US IT WOULD BE APPROXIMATELY 2 WEEKS TO GET IT IN WITH A CHARGE OF OVER $300. VEHICLE IS NO LONGER UNDER WARRANTY. NO PREVIOUS ACCIDENTS. DROVE THE CAR HOME WITH MY DAUGHTER HOLDING THE DOOR SHUT. LUCKILY THE CAR DOOR DIDN'T SRPING OPEN WHILE WE WERE DRIVING. DOOR MALFUNCTIONED LESS THAN 10 MINUTES AFTER WE LEFT THE HOUSE. *TR

Mileage: 25,000

ON SEPARATE OCCASIONS BOTH REAR DOOR LATCHES FAILED TO ENGAGE. THIS OCCURRED AFTER OPENING THE REAR DOOR AND THEN ATTEMPTING TO CLOSE THE DOOR. ON BOTH OCCASIONS THE DOORS FAILED TO LATCH. THE DOORS ARE CURRENTLY HELD SHUT WITH CARGO STRAPS AS I HAVE NOT BEEN ABLE TO GET THE DOORS TO LATCH. ON BOTH OCCASIONS THE CAR WAS IN PARK. AT THIS TIME I AM UNABLE TO USE THE REAR PASSENGER COMPARTMENT. *TR

Mileage: 35,870

DRIVING AT ABOUT 20 MPH IN A PARKING LOT ALL OF A SUDDEN THE LEFT REAR DOOR OPENED AND COULD NOT BE SHUT AGAIN DUE TO A MALFUNCTIONING OF THE LOCKING SYSTEM. ( DOOR LATCH). *TR

Mileage: 70,250

THE REAR LEFT PASSENGER DOOR WON'T LATCH. DOOR FLIES OPEN. *TR

Mileage: 35,000

REAR PASSENGER DOOR LATCH WILL NOT HOLD DOOR SHUT. THE DOOR FAILED TO LATCH WHEN A PASSENGER USED THE DOOR FOR NORMAL ENTRY AND TRIED TO CLOSE IT. NO INITIATING EVENT OR DAMAGE PRECEDED THIS FAILURE. *TR

Mileage: 56,900

THE REAR PASSENGER-SIDE DOOR WILL NOT LATCH. FORTUNATELY, I NOTICED IT BEFORE I PULLED AWAY. *TR

Mileage: 25,000

I WAS DRIVING MY 2011 FORD FIESTA GOING ABOUT 45 MILES AN HOUR AND THE RIGHT REAR DOOR SWUNG OPEN WHEN I HIT A CURVE IN THE ROAD. I PULLED OVER TO SEE WHAT HAPPENED AND REALIZED THAT THE DOOR WOULD NOT CLOSE (LATCH). MY SON WAS WITH ME IN THE FRONT SEAT AND HE HAD TO SIT IN THE BACK AND HOLD THE DOOR UNTIL WE COULD DRIVE HOME ABOUT 2 MILES AWAY. THANK GOD THIS DID NOT HAPPEN WITH MY YOUNG DAUGHTER IN THE BACK SEAT GOING DOWN THE FREEWAY. I TOOK THE CAR TO THE DEALER THE NEXT DAY AND LUCKILY I HAD BOUGHT THE EXTENDED WARRANTY ON THE CAR. HOW IS THIS NOT A RECALL ISSUE? LOOKS LIKE THIS IS HAPPENING AROUND THE COUNTRY WITH THIS CAR. THIS IS A MAJOR SAFETY ISSUE. *TR

Mileage: 73,150

THIS VEHICLE - DRIVER REAR DOOR ASSEMBLY WAS REPLACE DUE TO MALFUNCTION DOOR OPEN AND WILL NOT SHUT ON APRIL 3, 2014 I BOUGHT THIS CAR ON MAY 15, 2014 LAST WEEK ON OCTOBER 10TH MY 16YRS OLD DAUGHTER WAS DRIVING THE CAR AND ENTERING TO THE SCHOOL PARKING LOT THE DOOR OPEN WITHOUT ANY REASON - CONTACTED FORD AND AFTER FIGHTING AS VEHICLE EVEN THOUGH IS ONLY 34000 MILES IS NOT LONGER UNDER WARRANTY THEY WILL BE FIXING MY CONCERN IS THIS IS THE 2ND TIME SAME PROBLEM IS HAPPENING TO THIS VEHICLE AND COULD HAD END UP ON A FATALITY . IS FORD INSPECTING THE REPLACEMENT PARTS OR JUST MENDING THE ISSUE , PER ONLINE LOOKUP HAS BEING AT LEAST 76 COMPLAINS AND THERE HAS NOT BEING A RECALL YET . *TR

Mileage: 28,000

LATCH ON BACK DOOR OF DRIVER'S SIDE UNLOCKED WHILE VEHICLE WAS IN MOTION. STOPPED VEHICLE AND DOOR WOULD NOT STAY CLOSED. TIED BROKEN DOOR ACROSS TO DOOR AT BACK OF PASSENGER'S SIDE. STARTED VEHICLE. LATCH ON BACK DOOR OF PASSENGER'S SIDE UNLOCKED WHILE IN MOTION. SECOND DOOR WOULD NOT STAY CLOSED. BROUGHT CAR TO FORD DEALERSHIP. DEALER REPORTED THAT DOOR PARTS WERE "DEFECTIVE" AND WOULD NOT BE COVERED UNDER WARRANTY. HAD TO PURCHASE NEW DOOR LATCHES AND GET THEM INSTALLED FOR $1,000. MAJOR SAFETY ISSUE. I WAS LUCKY I HAD NO PASSENGERS!!!!! DOORS UNLATCHED WHILE IN MOTION! *TR

Mileage: 38,421

DOOR LOCK ASSEMBLY SAFETY ISSUE, DOOR LATCH FAILS AND DOOR STAYS OPEN: I WENT TO CLOSE RIGHT REAR DOOR OF FIESTA. NO PROBLEM WARNING UNTIL THAT MOMENT. IT WOULD NOT STAY SHUT. DOOR LOCK ASSEMBLY WENT BAD. TOOK TO VISALIA FORD IN VISALIA, CA, APPOINTMENT THAT AFTERNOON. SERVICE WRITERS SAID THAT WAS THE 4-5TH FIESTA/ FOCUS WITH THIS PROBLEM LATELY AND THAT THEY WERE WAITING 2-3 WEEKS ON BACK ORDER FOR THE SAME PARTS FOR THE PREVIOUSLY KNOWN VEHICLES.THIS SMALL TOWN DEALER WAS WAITING 2-3 WEEKS ON BACK ORDER TO FIX THIS IN 4-5 OTHER FIESTA/FOCUS. I HAD TO ORDER AND PAY FOR PARTS SO THEY WOULD BE ORDERED. UPON MY GOING HOME, AFTER CINCHING UP THE DOOR AGAIN, I CALLED THE NUMBER FOR FORD WEST REPRESENTATIVE. I HAD "DIRECT #" ([XXX]) FROM PREVIOUS INCIDENT NOT RELATED TO THIS DOOR. THE PHONE WAS ANSWERED BY A DIFFERENT PERSON, WHO SAID SHE WAS IN THAT POSITION NOW AND THAT I WAS IN ERROR CALLING HER INSTEAD OF FORD CUSTOMER SERVICE. HER INFO: "[XXX] (866) 631-3788 [XXX]. I THEN TRIED TO EXPLAIN THE SITUATION ABOUT THE 4-5 FIESTA/FOCUS WAITING AT THIS SMALL DEALERSHIP AND THIS COULD NOT BE HAPPENING JUST IN VISALIA, CA. I ASKED ABOUT SAFETY RECALLS BY FORD; SHE BLEW ME OFF SAYING I WAS WRONG. I TOLD HER TO CALL VISALIA FORD I GAVE HER THEIR #. HER CONCESSION WAS THAT SHE WOULD TRY TO EXPEDITE THE PARTS TO VISALIA FORD, AND CALL ME A WEEK LATER, ON THE NEXT TUESDAY (9/30/14), TO CHECK ON PROGRESS. SHE NEVER CALLED AGAIN. I RECEIVED CALL THAT PARTS WERE IN ON 9/26/14, HAD THE REPAIR DONE ON 9/29/14, WHICH WAS THE NEXT DAY SERVICE DEPARTMENT WAS OPEN. THE CONCERN I HAVE ON THIS PROBLEM IS THAT SOME CHILD OR OTHER BACK SEAT RIDER WHO IS NOT BELTED IN IS GOING TO HAVE THE DOOR OPEN AND FALL OUT, I WOULD GUESS THIS WILL HAPPEN TO ANY OF THE DOORS. IF I WAS DRIVING AND A DOOR SUDDENLY OPENED FOR NO REASON DUE TO THE LATCH FAILURE, I MAY FREAK OR SWERVE OR WORSE. THANX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 39,298

THE PASSENGER SIDE BACK DOOR LATCH FAILED. A LOCAL CAR REPAIR SHOP INSTALLED A RATCHET BELT IN THE BACKSEAT TO KEEP THE DOOR SHUT AND ADVISED ME TO GO TO A FORD DEALERSHIP. THE DEALERSHIP SENT ME ON MY WAY SAYING THAT THE PART WAS "ON BACK ORDER" AND I'D HAVE TO WAIT A MONTH, WITHOUT ANY HELP. I CONTACTED FORD CUSTOMER SERVICE WHO TOLD ME THAT I'D HAVE TO PAY $400 FOR THE REPAIR OR DEAL WITH IT. FOR A CAR RIGHT OUT OF WARRANTY BY MONTHS AND NOT MANY MILES, THIS IS UNACCEPTABLE FOR A SAFETY ISSUE. *TR

Mileage: 44,957

WE HAVE RECENTLY ENCOUNTERED DRIVER-SIDE OPEN DOOR ALARM THAT DOESN'T GO AWAY. THE DOOR DOESN'T LATCH ALL THE TIME EITHER. *TR

Mileage: 64,000

OPENED BACK PASSENGER DOOR TO PLACE GROCERIES AND DOOR LATCH WILL NOT STAY CLOSED. HAD TO DRIVE HOME WITH PASSENGER HOLDING DOOR CLOSED. TOOK THE CAR TO FORD DEALERSHIP AND THEY SAID THEY ARE UNABLE TO FIX IT. *TR

Mileage: 68,000

SUMMARY: REAR PASSENGER DOOR LATCH MALFUNCTIONED AND NO LONGER LOCKS, LEAVING THE DOOR AJAR. DETAILS: UPON CLOSING THE REAR PASSENGER DOOR, THE DOOR BOUNCED BACK OPEN AND FAILED TO LATCH. AFTER CLOSER INSPECTION, VARIOUS ATTEMPTED REMEDIES, AND FURTHER RESEARCH, IT WAS DETERMINED THAT THE DOOR LATCH HAD FAILED. THE DOOR HAS TEMPORARILY BEEN HELD SHUT FROM INSIDE THE VEHICLE BY USING A RATCHETING STRAP. THE DOOR AJAR LIGHT IS ON, WHICH ALSO KEEPS THE INTERIOR LIGHTS ON AT ALL TIMES DURING DRIVING. I HAVE ORDERED A NEW DOOR LATCH AND WILL BE REPLACING IT AT SIGNIFICANT COST TO ME. *TR

Mileage: 77,500

WHILE DRIVING ON THE FREEWAY AT ABOUT 55 TO 60 MPH THE BACK PASSENGER DOOR ON THE DRIVERS SIDE OPENED FOR NO REASON. IT WOULD NOT SHUT AND HAD TO PULL TO THE SIDE OF THE ROAD IN HEAVY TRAFFIC BECAUSE THE DOOR WOULD NOT LATCH. UPON INSPECTION IT APPEARS THE DOOR LATCH BROKE WHILE THE DOOR WAS SHUT AND THE CAR WAS IN MOTION. THIS CREATED A VERY DANGEROUS SITUATION WITH A CAR DOOR OPENING ON ITS OWN, ESPECIALLY IN THAT KIND OF TRAFFIC. FORD DOES NOT SEEM TO CARE TOO MUCH ABOUT THIS PROBLEM AND WILL FIX THE VEHICLE FOR CHARGE. HOPEFULLY SOMETHING WILL BE DONE BEFORE THIS PROBLEM CAUSES INJURY OR DEATH. *TR

Mileage: 35,000

REAR PASSENGER DOOR WILL NOT LATCH. IT HAS BEEN WORKING JUST FINE FOR 2 YEARS. THEN TONIGHT LEAVING SCHOOL TO GO HOME FOR WORK IN THE MORNING. THE DOOR WAS DISCOVERED TO BE OPEN, AND APPARENTLY WILL NOT LATCH. I WILL HAVE TO WAIT TILL MORNING TIME, TIE THE DOOR SHORT WITH ROPES AND LIMP HOME WITH IT. *TR

Mileage: 50,000

AS I STARTED TO DRIVE AWAY MY PASSENGER DOOR CAME OPEN ON A LEFT HAND CURVE, I IMMEDIATELY GOT OUT TO SEE WHAT THE PROBLEM ONE AS MAYBE THE SEATBELT WAS PREVENTING CLOSURE. HOWEVER, UPON OBSERVATION OF THE PASSENGER DOOR, I NOTICED THE LATCHING MECHANISM THAT IS SUPPOSED TO ATTACH THE DOOR TO THE BODY, WAS NO LONGER FUNCTIONAL, IT HAD LOST ALL TENSION AND WAS LOOSE INSIDE THE DOOR. I VERY RARELY HAVE PASSENGERS IN THIS CAR, SO FREQUENT USE COULD NOT BE AN EXCUSE FOR THIS MALFUNCTION. *TR

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE DEALER STATED THAT THE REAR PASSENGER SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

UNEXPECTEDLY REAR PASSENGER DOOR WOULDN'T LATCH OR CLOSE. LATCHING MECHANISM HAD TO BE REPLACED BY DEALERSHIP AT COST TO OWNER. *TR

Mileage: 48,925

DRIVERS SIDE REAR DOOR WILL NOT LATCH SHUT. KEEPS POPPING OPEN. HAVE TO KEEP BACK DOORS SHUT WITH BUNGEE CORDS JUST TO DRIVE VEHICLE. HAVE BEEN WAITING SINCE AUGUST 2ND FOR A PART THAT IS APPARENTLY BACK ORDERED. WAS TOLD BY FORD IT WOULD BE HERE SEPTEMBER 11TH, BUT STILL HAVE NOT HEARD ANYTHING YET. *TR

Mileage: 24,000

WHILE DRIVING, DRIVER SIDE REAR DOOR CAME OPEN WHILE MAKING A RIGHT TURN, DOOR HAD CHILD SAFETY LOCK ENGAGED. MY DAUGHTER (5 YEAR OLD) WAS IN HER CAR SEAT ON THE REAR LEFT BEHIND DRIVER. I PULLED OVER AND DOOR WILL NO STAY LACHED (CLOSED) I HAD TO USE A STRAP FROM DOOR HANDLE TO DOOR HANDLE TO KEEP CLOSED. MY 5 YEAR OLD HAD HER SEAT BELT ON. THANK GOD I DON'T HAVE AN ISSUE WITH HER AND HER SEAT BELT. BUT I KNOW SOME KIDS TEND TO REMOVE THE SEAT BELT. *TR

Mileage: 51,002

I PURCHASED A 2011 FORD FIESTA ABOUT 2 YEARS AGO. IT HAD 11,000 MILES ON IT AT THAT TIME. IN THE PAST YEAR THE DRIVERS DOOR CATCH AND THE DRIVERS SIDE REAR DOOR CATCH HAVE FAILED. MY LOCAL FORD DEALER REPLACED THE DRIVERS DOOR CATCH AND WE ARE NOW WAITING FOR PARTS FOR THE REAR DOOR CATCH. I AM CONCERNED ABOUT THIS BECAUSE I WAS LUCKY ENOUGH THAT BOTH TIMES THE FAILURE OCCURRED THE VEHICLE WAS NOT MOVING. HOWEVER IF THE VEHICLE HAD BEEN MOVING ( I COMMUTE 40 MILES PER DAY) OR I HAD BEEN INVOLVED IN A COLLISION AND THE DOOR LATCH FAILED IT COULD BE A VERY DIFFERENT STORY. MY GRAND KIDS RIDE IN THIS CAR AND NOW I AM AFRAID TO TAKE THEM IN IT FOR FEAR ANOTHER LATCH MAY FAIL WITH THEM IN THE CAR. THESE LATCHES ARE MADE OF SOME KIND OF PLASTIC, HOW CAN THIS BE SAFE? I LIVE IN THE PHOENIX AREA AND THE VERY HOT SUMMERS HERE DESTROY PLASTIC. THESE PLASTIC DOOR CATCHES ARE UNSAFE. THE DOOR CATCH IS CURRENTLY ON BACKORDER, SO I CAN'T DRIVE THE CAR. I WONDER HOW MANY OTHER PEOPLE HAVE HAD THIS PROBLEM? *TR

Mileage: 35,000

I GOT INTO MY CAR THIS MORNING, AND MY DASH ILLUMINATED THAT A DOOR WAS OPEN. THE LED DISPLAY STATED THAT MY REAR PASSENGER DOOR WAS AJAR. I GOT OUT OF THE CAR AND SURE ENOUGH, MY BACK PASSENGER DOOR WAS OPENED. I TRIED TO CLOSE IT, BUT THE DOOR WOULD SIMPLY BOUNCE OFF THE METAL FRAME, NEVER CLOSING. I SEAT BELTED THE DOOR CLOSED AND CAREFULLY, AND SLOWLY DROVE TO THE DEALERSHIP. I HAD NOT OPENED THE BACK PASSENGER DOOR THE PREVIOUS DAY. THE DOOR WOULD DRIFT OPEN WHILE DRIVING, SO I HAD TO KEEP A FIRM HOLD ON THE SEATBELT TO KEEP IT FROM FLYING OPEN. IT WAS A TERRIFYING EXPERIENCE. I WAS TOLD BY THE DEALER THAT THE PART WOULD NOT BE AVAILABLE FOR SEVERAL DAYS. I HAD TO MISS WORK TODAY AS MY CAR HAS BEEN IN THE DEALERSHIP ALL DAY. I WORK AN HOUR AWAY AND HAVE TO TRAVEL VIA HIGHWAY. I AM WORRIED ABOUT MY SAFETY AS WELL AS THE SAFETY OF DRIVERS AROUND ME. *TR

Mileage: 76,000

WHEN LEAVING WORK, I WENT TO PLACE SOMETHING IN THE BACK SEAT OF MY VEHICLE (DRIVER'S SIDE) AND THEN PROCEEDED TO CLOSE THE DOOR. THE DOOR BOUNCED BACK AND WOULD NOT LATCH TO THE CAR. AFTER TESTING LOCKS AND TRYING TO FIGURE OUT THE PROBLEM, IT APPEARED THE LATCH ON THE DOOR WAS NOT WORKING PROPERLY. A ROPE WAS TIED FROM THE INSIDE HANDLE TO A SEAT IN MY CAR TO PREVENT IT FROM OPENING WHEN I DRIVE. *TR

Mileage: 67,323

PASSENGER REAR DOOR WILL NOT LATCH. DOOR JUST BOUNCES BACK WHEN SLAMMED SHUT. THE LATCH MECHANISM HAS FAILED IN THE OPEN POSITION. THE DOOR WILL NOT SHUT AND IS CURRENTLY TIED BACK FROM THE INSIDE. PLEASE GO TO THIS WEBSITE FOR AN EXCELLENT, HIGH LEVEL FAILURE ANALYSIS BY A LAYMAN: HTTP://WWW.FIESTAFACTION.COM/FORUMS/THREADS/44382-REAR-DOOR-LATCH-FAILURE?P=213044#POST213044. *TR

Mileage: 30,000

REAR DOOR WILL NOT STAY CLOSED.... DON'T KNOW HOW THE NHTSI CAN LET THIS HAPPEN. WHEN I WAS AT THE DEALER ONE OF THE EMPLOYEES MENTIONED THAT THEY GET THIS COMPLAINT AT LEAST THREE OR FOUR TIMES A DAY. LOOKING THROUGH THE COMPLAINT BOARD I SEE IT COMES UP FREQUENTLY!! PARTS ARE ON BACK ORDER AND WE HAVE TO PAY FOR THE REPAIR. *TR

Mileage: 18,149

AFTER LEAVING THE GROCERY STORE WITH MY 5-YEAR OLD DAUGHTER, I SECURED MY CHILD IN HER SEAT AND BUCKLED HER THEN CLOSED THE DOOR. AS WE WERE DRIVING THROUGH THE PARKING LOT I MADE A TURN AND HER DOOR FLEW OPEN AND HER TOY AND DRINK FELL OUT OF THE CAR. I STOPPED THE CAR TO INVESTIGATE AND THE DOOR WOULD NO LONGER LATCH AND COULD NOT BE SECURED CLOSED. THANK GOODNESS FOR SEAT-BELTS AND THAT NO PEDESTRIANS WERE NEARBY TO BE HIT BY THE FLYING DOOR OR WHO KNOWS WHAT COULD BE DONE. I HAVE READ SEVERAL COMPLAINTS FROM OTHER FORD DRIVERS HAVING THE SAME ISSUE AND AM STUNNED THAT THERE IS NOT A RECALL. THE CAR IS ABSOLUTELY UN-DRIVABLE AND UNSAFE DUE TO A FAULTY PART. *TR

Mileage: 46,785

PASSENGER SIDE REAR DOOR LATCH AND LOCK ASSY FAILS TO KEEP DOOR CLOSED. ONE MORNING I WAS LOADING THE CAR AND PUTTING STUFF IN THE BACK SEAT. WHEN I CLOSED THE DOOR IT FAILED TO STAY SHUT AND SECURE AND THE DOOR LOCK WOULD NOT WORK. I USE BUNGEE CORDS TO KEEP THE DOOR CLOSED. I TALKED TO MY LOCAL FORD DEALER ABOUT ANY. RECALLS OR SERVICE BULLETINS RELATING TO THE DOOR CATCH/ LOCK FAILURE. THEY SAID NOTHING EXIST YET ON MY CAR. *TR

Mileage: 42,000

ARRIVED HOME AFTER PICKING UP DRY CLEANING AND PLACING IT ON BACK SEAT, VIA BACK DRIVER'S SIDE DOOR. OPENED DOOR TO RETRIEVE CLOTHES, DOOR WOULD NOT LATCH SHUT. HAD TO HAVE MY SON SIT IN BACK SEAT AND HOLD DOOR, WHILE I DROVE TO DEALERSHIP, AS THE DOOR WOULD SWING OPEN WHEN I MADE A TURN. TURNS OUT, CAR WAS FOUR DAYS OUT OF WARRANTY, NECESSITATING MY PAYING THE FULL REPAIR COST. BY THE WAY, I WAS TOLD BY THE SERVICE ADVISOR THAT HIS WIFE'S FIESTA WAS IN THE SHOP FOR THE SAME PROBLEM AND SHE WAS THREE DAYS OUT OF WARRANTY. PART WAS BACKORDERED. HE TOLD ME FORD IS AWARE THAT THIS IS A PROBLEM, BUT HASN'T MADE IT A RECALL. COST ME $300+ TO FIX. FORD NEEDS TO STEP UP AND COVER/REIMBURSE OWNERS! *TR

Mileage: 32,232

THIS MORNING AT 6:00 AM AS I DROP MY SON OFF TO THE BABYSITTERS TO GO TO WORK IN MY BEAUTIFUL GREEN SES 2011 FIESTA. I SHUT MY BACK PASSENGER DOOR AND IT DIDN'T CLOSE? LUCKILY I HAD 2 BUNGIE CORDS TO HOLD IT CLOSED AS I DROVE TO A DEALERSHIP TO GET IT FIXED.4 HOURS LATER AND A RENTAL CAR. BERGE FORD CALLS ME AND TELLS ME THE PART ISN'T IN TOWN(MESA AZ) AND ISN'T AVAILABLE ANY WHERE TILL AUGUST 25TH 2014 3.5 WEEKS AWAY AND NOW I HAVE NO CAR FOR 3.5 WEEKS. AT THE DEALERSHIP THEY STATE THAT THE REASON IT WILL TAKE SO LONG, IS BECAUSE THE PAST IS ON BACK ORDER.THEY STATE THAT THERE HAS BEEN MULTIPLE CAR'S THAT HAVE BEEN BROUGHT TO THE DEALERSHIP WITHIN THE PAST COUPLE WEEKS WITH THE SAME ISSUE. MORE THEN TWO CARS A WEEK THEY ARE SEEING,BUT NO RECALL?THERE SOUND'S LIKE THERE'S A PROBLEM?! THERE'S NO WAY TO KEEP THE DOOR SHUT AND THE VEHICLE IS UNSAFE TO DRIVE. *TR

Mileage: 55,000

BACK PASSENGER DOOR LOCK SUDDENLY WOULD NOT CATCH. WARRANTY HAD EXPIRED 3 MONTHS AGO ALTHOUGH MILEAGE ONLY 28000. I TOOK IT TO 2 DEALERS. ONE TOLD ME THAT THEY HAVE SEEN AT LEAST 70 CARS WITH THIS PROBLEM AND THAT THERE HAVE BEEN SO MANY THAT THE PARTS ARE ON BACK ORDER. AT THE OTHER DEALERSHIP THE CUSTOMER SERVICE REP TOLD ME THAT HE HAD ALREADY SEEN ABOUT 5 IN THE LAST MONTH, IN FACT THERE WAS ANOTHER VEHICLE THERE THAT DAY WITH THE SAME ISSUE, ONLY IT WAS A DIFFERENT FORD MODEL. MY LATCH FAILURE WAS UNUSUAL BECAUSE IT FAILED AFTER THE WARRANTY HAD EXPIRED. MOST ARE FAILING UNDER WARRANTY. ONE DEALERSHIP QUOTED ME $600 TO FIX. THE OTHER DEALERSHIP GAVE ME A BREAK SINCE THERE WAS SUCH LOW MILEAGE AND DISCOUNTED IT TO $100. I SUSPECT THAT THIS LOCK FAILURE IS HAPPENING TO TENS OF THOUSANDS OF CARS, BUT NHTSA IS NOT HEARING ABOUT IT BECAUSE IT IS HAPPENING UNDER WARRANTY. *TR

Mileage: 28,100

WHILE I WAS DRIVING THE BACK DRIVERS SIDE DOOR FLEW OPEN. I HAD JUST RECENTLY PUT SOME PACKAGES IN THE BACK SEAT AND SHUT THE DOOR. TO MY KNOWLEDGE THE DOOR WAS CLOSED. IT APPEARED TO BE ANYWAYS. I TOOK IT IN TO BERGE FORD DEALERSHIP TWO DAYS LATER. THEY TOLD ME I NEEDED A NEW LATCH. THEY SAID THIS HAS BEEN HAPPENING SO MUCH IN THE FORD FIESTA'S AND FORD FOCUS THAT THEY HAVE A HARD TIME GETTING THE PARTS. APPARENTLY, THERE HAVE BEEN SOME RECALLS, BUT JUST NOT ON MY YEAR OF CAR. THEY SUGGESTED I GET ASSISTANCE FROM FORD MOTOR CO. SO A CLAIM WAS FILED. AFTER CALLING FORD EVERY DAY FOR A WEEK THEY FINALLY GAVE ME ANY ANSWER ON JULY 30TH. THEY ARE GOING TO PAY FOR A NEW LATCH, BUT THERE HASN'T BEEN A RECALL AS YET. MY CONCERN, IS IF THAT A CHILD WAS IN THE BACKSEAT AN INJURY OR DEATH COULD HAVE OCCURRED BECAUSE THE DOOR DOES APPEAR TO BE CLOSED WHEN SHUTTING IT. IT IS ALSO CONCERNING THAT THIS IS AN ONGOING PROBLEM WITH THESE LATCHES ACCORDING TO NOT ONLY THE DEALER, BUT FORD MOTOR CO. CUSTOMER SERVICE MANAGER AS WELL. *TR

Mileage: 51,000

WHILE I WAS DRIVING THE BACK DRIVERS SIDE DOOR FLEW OPEN. I HAD JUST RECENTLY PUT SOME PACKAGES IN THE BACK SEAT AND SHUT THE DOOR. TO MY KNOWLEDGE THE DOOR WAS CLOSED. IT APPEARED TO BE ANYWAYS. I TOOK IT IN TO BERGE FORD DEALERSHIP TWO DAYS LATER. THEY TOLD ME I NEEDED A NEW LATCH. THEY SAID THIS HAS BEEN HAPPENING SO MUCH IN THE FORD FIESTA'S AND FORD FOCUS THAT THEY HAVE A HARD TIME GETTING THE PARTS. APPARENTLY, THERE HAVE BEEN SOME RECALLS, BUT JUST NOT ON MY YEAR OF CAR. THEY SUGGESTED I GET ASSISTANCE FROM FORD MOTOR CO. SO A CLAIM WAS FILED. AFTER CALLING FORD EVERY DAY FOR A WEEK THEY FINALLY GAVE ME ANY ANSWER ON JULY 30TH. THEY ARE GOING TO PAY FOR A NEW LATCH, BUT THERE HASN'T BEEN A RECALL AS YET. MY CONCERN, IS IF THAT A CHILD WAS IN THE BACKSEAT AN INJURY OR DEATH COULD HAVE OCCURRED BECAUSE THE DOOR DOES APPEAR TO BE CLOSED WHEN SHUTTING IT. IT IS ALSO CONCERNING THAT THIS IS AN ONGOING PROBLEM WITH THESE LATCHES ACCORDING TO NOT ONLY THE DEALER, BUT FORD MOTOR CO. CUSTOMER SERVICE MANAGER AS WELL. *TR

Mileage: 51,000

WHEN LEAVING THE GROCERY STORE, I NOTICED THAT THE INDICATOR SHOWED THAT THE REAR DRIVER DOOR SHOWED OPEN. WE TRIED CLOSING IT BUT IT WOULDN'T CLOSE. I DROVE HOME WHILE MY PASSENGER HELD THE BACK DOOR CLOSED. ON THE FOLLOWING MONDAY, I TOOK THE CAR IN TO THE DEALERSHIP. AFTER A FEW HOURS, THEY CONTACTED ME AND SAID THE PART WAS ON BACKORDER AND THAT IT WOULD BE IN AT THE END OF THE WEEK. I TALKED TO THE PERSON ON WED. AND THEY SAID THE PART WAS ON THE TRUCK AND WOULD BE THERE ON FRIDAY SO I MADE AN APPT. TO BRING MY CAR BACK TODAY. AFTER 5 HOURS AT THE DEALERSHIP, THEY TOLD ME THAT THE PART WAS ON BACKORDER UNTIL MID-AUGUST AND THAT 2 OTHER PEOPLE BROUGHT IN THE SAME CAR TODAY WITH THE SAME PROBLEM. *JS

Mileage: 28,850

OPENED PASSENGER SIDE REAR DOOR TO PUT CHILD IN CAR CARSEAT. SHUT THE DOOR, GOT IN AND STARTED CAR. WHEN I STARTED TO REVERSE THE DOOR OPEN ALERT CAME ON. GOT OUT OF CAR THINKING I JUST DIDN'T SHUT THE DOOR HARD ENOUGH. THE DOOR WOULD NOT LATCH. HAVE NOT GONE TO DEALERSHIP BECAUSE BUMPER TO BUMPER WARRANTY IS UP. FROM WHAT I HAVE READ THERE IS A BACK ORDER ON THE PART I NEED TO FIX IT. I HAVE THE DOOR TIED TO THE INSIDE OF THE CAR AND THE DOOR OPEN NOTIFICATION CONSTANTLY COMES ON AS WELL AS THE INSIDE LIGHTS. LUCKILY I NOTICED THIS BEFORE PULLING OFF OR THE SITUATION COULD HAVE BEEN LIFE THREATENING FOR THE KIDS! I HOPE THAT FORD RECOGNIZES THIS PROBLEM AND DOES A RECALL! *JS

Mileage: 56,000

AFTER UNLOADING GROCERIES THE PASSENGER (RIGHT SIDE, RH) REAR DOOR WOULDN'T STAY SHUT. IT WOULD CLOSE ALL THE WAY, BUT THE LATCH MECHANISM WOULDN'T KEEP THE DOOR CLOSED. THIS IS A 4 DOOR CAR + HATCHBACK AND THIS IS THE DOOR WE USE THE LEAST. CALLED FORD ABOUT THE PROBLEM AND THE PART IS ON BACK ORDER EVERYWHERE. THIS PART IS SPECIFIC TO THE FIESTA REAR DOOR, THE FRONT DOOR LATCH IS DIFFERENT AS ARE FOCUS DOOR LATCHES. I THINK THIS IS A VERY DANGEROUS PROBLEM DUE TO THE DOOR NOT STAYING SHUT. WE WERE LUCKY IT HAPPENED WHEN STOPPED IN OUR DRIVEWAY. *TR

Mileage: 45,000

REAR DOOR LATCHES FAIL TO CLOSE BOTH REAR DOORS. THEY BOTH FAILED APPROXIMATELY THE SAME TIME. I NOW HAVE THEM TIED TOGETHER FROM THE INSIDE. THIS IS DEFINITELY A SAFETY HAZARD. THE DEALER SAID THERE ISN'T A RECALL. THEY ALSO STATED IT COULD TAKE UP TO 3 WEEKS TO GET REPLACEMENT LATCHES BECAUSE FORD CAN'T KEEP UP WITH REPLACEMENT PARTS. THAT TELLS ME THERE IS A PROBLEM. WAITING TO SEE IF THERE WILL BE A RECALL. FORD WANTS APPROXIMATELY $500 TO REPLACE BOTH LATCHES BECAUSE VEHICLE IS NO LONGER UNDER WARRANTY. I REQUEST YOU CONTACT FORD AND HAVE THEM REPLACE THE LATCHES AT NO COST. *TR

Mileage: 102,000

THE RIGHT (PASSENGER SIDE) REAR LOCKING MECHANISM FAILED, RESULTING IN THE DOOR NO LONGER LATCHING CLOSED. THE DOOR WOULD NOT STAY SHUT AT THAT POINT. DEALER REPORTED THE LOCKING MECHANISM NEEDS TO BE REPLACED COMPLETELY. THIS IS A MAJOR SAFETY ISSUE- CAR IS TOO UNSAFE TO DRIVE AND INSECURE BECAUSE IT CANNOT BE LOCKED. *TR

PASSENGER REAR DOOR LOCK WON'T LOCK, AND DOOR FLIES OPEN. THIS HAS BEEN REPORTED ON THIS SITE BEFORE. NO HELP FROM DEALER/FORD SO FAR. THIS IS A SAFETY ISSUE AND SHOULD BE HANDLED/RESOLVED AS SUCH. *TR

REAR PASSENGER DOOR LATCH ASSEMBLY TOTAL FAILURE THROUGH NORMAL USE. UNABLE TO CLOSE & SECURE DOOR. VEHICLE STRUCTURAL INTEGRITY COMPROMISED, EXTREME SAFETY EXPOSURE TO VEHICLE'S OCCUPANTS. MANUFACTURER (FORD) DECLINED RESPONSIBILITY TO REMEDIATE PROBLEM DUE TO ACCUMULATED MILEAGE BEYOND WARRANTY (36,000 MILES). FORD DEALER USED "BUNGEE" CORDS TO HOLD DOOR CLOSED. FORD CUSTOMER REPRESENTATIVE ENCOURAGED FILING COMPLIANT WITH NHTSA SAYING..."GO FOR IT". *TR

Mileage: 44,000

CLOSED REAR PASSENGER DOOR AFTER PUTTING A BAG IN THE CAR. STARTED TO BACK OUT OF PARKING SPOT WHEN DASH DISPLAY SAID "DOOR OPEN." PULLED DOOR CLOSED...SAME THING. GOT OUT. DOOR LATCH HAD COMPLETELY FAILED. I NOW HAVE DOOR BUNGIED CLOSED FOR THREE WEEKS. CONTACTED FORD AND WAS CONTACTED BY LOCAL DEALER. THAT WAS TWO WEEKS AGO. CALLED BACK ON AUG. 23, THEY KNOW NOTHING OR HAVE DONE NOTHING. MAJOR SAFETY ISSUE. CANNOT USE BACK SEAT FOR PASSENGERS AT ALL. *TR

Mileage: 70,000

COMING TO STOP YOU START TO SPEED UP WHY YOU ARE PRESSING ON BRAKES,DO TO THE FACT THAT THE BRAKE PEDAL AND GAS PEDAL ARE TO CLOSE TO EACH OTHER. *TR

Mileage: 2,109

VEHICLE WAS IN A MINOR 'FENDER BENDER' DURING RUSH HOUR - STOP AND GO - TRAFFIC. AIRBAGS DID NOT DEPLOY AND DAMAGE TO THE 2011 FIESTA SES WAS FIXABLE. VERY MINIMAL DAMAGE (DENT) TO CAR IN FRONT OF MY VEHICLE. MY VEHICLE WENT FROM FIXABLE TO IGNITING AND A TOTAL LOSS. *TR

Mileage: 73,000

1) FUEL LEAKED UNTO THE GROUND UNDER THE CAR.. 2) WHILE DRIVING WHEN I REACHED 60 MPH TO FRONT END OF THE CAR STARTED SHAKING.. 3) DOOR PANEL FELL APART. *JS

Mileage: 25,000

AT CROSSROADS FORD,PRINCE GEORGE,VIRGINIA: THIS 2011 FORD FIESTA...SERVICE ENGINE SOON LIGHT CAME ON..DEALERSHIP CHECKED CAR TSB(POWER TRAIN CENTRAL MODULE-FOR TRANSMISSION) ONLY RE-SET/RE-PROGRAMMED TRANSMISSION COMPUTER.(APRIL 25,2011. ON NOVEMBER 4,2011...I TOOK VEHICLE BACK TO MORGANTON N.C.FORD DEALERSHIP.. MY FIESTA WOULD NOT START AND AFTER 4 ATTEMPTS TO START THE CAR IT HESITATED AND STARTED IT JERKED AND SOUNDED LIKE IT WAS BADLY MISSING....WHEN DRIVEN TO DEALERSHIP THE VEHICLE SERVICE ENGINE LIGHT CAME ON...IT WOULD NOT SHIFT GEARS PROPERLY AND THE RPMS WENT TO 3000RPMS BEFORE SHIFTING INTO ANY GEAR. DEALERSHIP STATED VEHICLE DIDN'T HAVE A PROBLEM AND AGAIN RE-PROGRAMMED AND UP-DATED THE TRANSMISSION COMPUTER. I WAS VERY UPSET. IN DECEMBER 22,2011: TRANSMISSION GEARS NOT SHIFTING PROPERLY. I TOOK VEHICLE TO LOCAL MORGANTON,N.C. FORD DEALERSHIP...THEY TESTED THE PCM..IT PASSED.TESTED TCM PASSED ALL CONTROLS. THEN TRIED TO TELL ME...IT WAS ONLY A LOW-BATTERY PROBLEM...BUT HAD TO RE-SET THE TRANSMISSION COMPUTER A THIRD TIME.THEN ON FEBRUARY 25,2012...FIESTA HATCH-BACK LOCK WOULD NOT LOCK TO STAY SHUT. I PROMPTLY TOOK VEHICLE TO MORGANTON,N.C. FORD DEALERSHIP AND THE CAR IS STILL THERE TO BE REPAIRED AND A PART IS ON ORDER. TO FIX THIS LOCK. I WAS GIVEN A RENTAL VEHICLE. I INTEND TO SUE FORD MOTOR CORP VIA N.CAROLINA LEMON LAW I AM A VERY-DISSATISFIED CUSTOMER>..MY CAR IS A PIECE OF CRAP. *TR

Mileage: 34