2012 FORD FIESTA Latches/locks/linkages Problems

The contact owns a 2012 Ford Fiesta. The contact stated while attempting to close the doors, the four doors failed to latch properly. The contact stated that the vehicle was taken to be repaired; however, while driving off the lot, the contact became aware that the radio was inoperable, and the brake pedal was firm and difficult to depress. The vehicle was not taken back to the dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000. The VIN was unavailable.

Mileage: 127,000

2012 FORD FIESTA. CONSUMER WRITES IN REGARD TO DEFECTIVE DOOR LATCH. THE CONSUMER HAS CONTACTED THE DEALER SEVERAL TIMES FOR REPAIRS AND INFORMED BY THE DEALER THAT PARTS WERE NOT AVAILABLE.

The contact owns a 2012 Ford Fiesta. The contact stated while driving 50 mph and coming to a stop, she heard an abnormal sound and the vehicle started shuddering and inadvertently stalled. The "Transmission Failure" message appeared on the instrument panel along with several other unknown warning lights. The vehicle was towed to an independent mechanic who diagnosed that the transmission had failed, and the failure was related to NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). The contact stated the failure reoccurred while driving and the vehicle was taken to the dealer who informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 105,000. Parts distribution disconnect.

Mileage: 105,000

RIGHT FRONT PASSENGER DOOR LATCH FAILED (155364 MILES ON ODOMETER). CAN'T CLOSE/LOCK DOOR. LATCHES WERE REPLACED UNDER RECALL 2/28/18 @ 148,721 MILES.*DT *DL

Mileage: 155,364

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WAS STUCK IN THE OPEN POSITION. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT WAS UNSUCCESSFUL. THE DEALER WAS NOT CONTACTED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,750. THE VIN WAS UNKNOWN.

Mileage: 153,750

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY MAC HAIK FORD (515 I-35E, DESOTO, TX 75115, 469-530-3559) REGARDING NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES). MONTHS LATER, THE REAR DRIVER'S SIDE DOOR OPENED WHILE THE VEHICLE WAS BEING DRIVEN ON A HIGHWAY. THE CONTACT PULLED OVER TO CLOSE THE REAR DOOR. BOB TOMES FORD (950 S CENTRAL EXPY, MCKINNEY, TX 75071, 1-888-485-3971) REPLACED THE PART, BUT IT FAILED A THIRD TIME. THE CONTACT FELT THAT THE SAME OEM PART WAS THE SOURCE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED THAT THE RECALL REMEDY FAILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD NOT CLOSE AND REMAIN SHUT. THE VEHICLE WAS TAKEN TO DE PAULA FORD (1101 CENTRAL AVE, ALBANY, NY) AND THE DOOR LATCH WAS REPLACED. THE FAILURE WAS REMEDIED, BUT THE SAME FAILURE RECENTLY OCCURRED ON THE FRONT DRIVER SIDE DOOR. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000(STRUCTURE). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALLS. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 60 MPH, THE FRONT PASSENGER DOOR BECAME AJAR. THE CONTACT WAS UNABLE TO SECURELY LATCH THE DOOR. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

Mileage: 81,000

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 45 MPH, THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT THOUGHT THAT SHE HAD NOT LOCKED THE DOOR CORRECTLY, BUT THE FAILURE OCCURRED AGAIN. WHILE DRIVING 45 MPH, THE FRONT AND REAR PASSENGER SIDE DOORS OPENED WITHOUT WARNING THE FOLLOWING DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

Mileage: 37,000

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) AND REPAIRED; HOWEVER, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE DEALER REPAIRED THE VEHICLE AGAIN, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO INFORMED THE CONTACT THAT THE REPAIR PARTS WERE ON BACK ORDER. THE FAILURE MILEAGE WAS 64,979.

Mileage: 64,979

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE THE VEHICLE IN IDLE, THE DRIVERS SIDE DOOR UNLATCHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT DIAGNOSED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES ) HOWEVER THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE HOOD LATCH AJAR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE DEALER STATED THAT THE HOOD WOULD NOT BE COVERED UNDER THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE TRAVELING 65 MPH, THE FRONT PASSENGER SIDE DOOR FRACTURED WITHOUT WARNING AND OPENED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT HAD TO PULL THE VEHICLE OVER AND MAKE A QUICK ADJUSTMENT TO THE DOOR DUE TO THE FAILURE. THE INTERNAL LIGHTS REMAINED ILLUMINATED DUE TO THE FAILURE, WHICH DRAINED THE BATTERY FOR MONTHS. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES), BUT THE DEALER WAS NOT ABLE TO PROVIDE THE PART FOR SEVERAL MONTHS, WHICH WAS NOT IN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS STILL EXPERIENCING THE FAILURE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V488000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THAT RECALL REPAIR WOULD BE PERFORMED. THE DEALER DID NOT NOTIFY THE CONTACT THAT THE RECALL NEEDED TO BE PERFORMED. THE CONTACT REPORTED THE FAILURE TO THE MANUFACTURER AND WAS WAITING TO DETERMINE WHEN THE TWO RECALL REPAIRS WOULD BE PERFORMED. THE VEHICLE WAS STILL AT THE DEALER TO BE REPAIRED FOR THE DOOR LOCK FAILURE AND STILL WAITING FOR THE SOFTWARE UPDATE FOR THE AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 35 MPH WITH A CHILD SEATED IN THE REAR PASSENGER SEAT, THE REAR PASSENGER DOOR ERRONEOUSLY OPENED WHILE MAKING A LEFT TURN. THE CONTACT DISCOVERED THAT THE DOOR LATCH AND LOCK FAILED AND THE DOOR WOULD NOT REMAIN CLOSED AND SECURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

THE REAR PASSENGER DOOR UNLATCHED WHILE TURNING A CORNER (CHILD-LOCK WAS ON). MY 3 YR OLD AND 10 YR OLD WAS IN THE BACK WHEN IT HAPPENED. THEY BOTH HAVE AUTISM. THANKFULLY, NO ONE WAS HURT!! THE DOOR WILL NOT SHUT. I JUST RECEIVED A CALL FROM THE DEALER AND THEY SAID THE LATCH IS BROKEN. ARE YOU KIDDING ME??? EVEN WORSE....THE REPAIR IS 501.63. WHAT???? THIS IS A SAFETY ISSUE!!! MY CAR IS SO ONLY 3 YEARS OLD. THERE SHOULD BE A RECALL ON THE LATCH, ASAP!! THIS IS RIDICULOUS!! THANK GOD MY 3 YR OLD IS RESTRAINED IN HIS CAR SEAT AND DIDN'T PUT HIS HAND/ARM OUT WHEN THE DOOR OPENED. IF IT HAD BEEN MY 10 YR OLD....HE MIGHT'VE JUMPED OUT (HE HAS ZERO SENSE OF FEAR DUE TO HIS AUTISM). I WILL SUE EVERYONE IN MY PATH OF A HAIR ON MY CHILD'S HEAD GETS HARMED. AS A PARENT, I DO EVERYTHING I CAN TO PROTECT MY CHILDREN. I SHOULDN'T HAVE TO WORRY ABOUT MY CAR DOOR OPENING FOR NO REASON!! ESPECIALLY IF I HAVE THE CHILD SAFETY LOCK ON!! PLEASE FIX THIS!!! *TR

Mileage: 42,000

REAR PASSENGER DOOR LATCH FAILED AND DOOR DOES NOT STAY CLOSED. HAPPENED AFTER CHECKING ON MY SON IN HIS CAR SEAT. THANKFUL IT DIDN'T HAPPEN ON THE INTERSTATE SINCE WE WERE TRAVELING ALL MORNING. FORD STATES IT IS NOT UNDER WARRANTY NOR HAS THE LATCH BEEN RECALLED YET. HAD THE TIMING OF THE LATCH FAILURE BEEN DIFFERENT IT COULD HAVE BEEN CATASTROPHIC. *TR

Mileage: 71,630

THE REAR DOOR LATCH JAMMED ON MY 2012 FORD FIESTA AND DOOR WOULDN'T SHUT. HAD TO TAPE DOOR SO AS NOT TO OPEN. I TOOK THE CAR TO DEALER AND THEY GAVE ME AN ESTIMATE OF $650 TO REPAIR. THEY WERE NOT AWARE OF ANY PRIOR ISSUES WITH DOOR LATCHES REPORTED TO FORD. *TR

Mileage: 51,500

LATCH FAILED. MY PASSENGER NEEDED TO PUT SOME POSSESSIONS IN THE BACK SEAT BECAUSE THERE WASN'T ENOUGH ROOM IN THE FRONT. HE PROCEEDED TO PUT HIS THINGS IN THE BACK, THEN CAME TO THE FRONT AND GOT INTO THE PASSENGER SEAT. I STARTED THE CAR AND THE RADIO DISPLAY NOTIFIED ME THAT A DOOR WAS AJAR. I ASKED HIM TO RE-CLOSE THE BACK DOOR AND WHEN HE ATTEMPTED TOO, IT WOULDN'T LATCH. WE TRIED PULLING THE DOOR HANDLE ON BOTH THE INSIDE AND OUTSIDE, LOCKING AND UNLOCKING THE CAR, AND PUSHING AS HARD AS WE COULD ON THE DOOR, BUT THE DOOR WOULDN'T LATCH SHUT. I ENDED UP HAVING TO DUCT TAPE THE DOOR CLOSE, BUT THE INTERIOR LIGHT REMAINS ON AND REDUCES MY VISIBILITY THROUGH THE FRONT WINDSHIELD DUE TO THE GLARE. I FEEL VERY UNSAFE LEAVING MY CAR IN PUBLIC PLACES DUE TO THE RISK OF THEFT, AND LEAVING ITEMS BACK THERE FOR FEAR OF THEM FLYING OUT OF THE VEHICLE WHILE IN MOTION. *TR

Mileage: 42,667

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE PARKED, THE REAR PASSENGER SIDE DOOR WOULD NOT LATCH. AS A RESULT OF THE DOOR NOT LATCHING, ALL THE INTERIOR LIGHTING ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NINE MONTHS LATER, THE FRONT PASSENGER SIDE LATCH FAILED CAUSING THE DOOR TO OPEN WHILE THE CONTACT WAS DRIVING AT APPROXIMATELY 40 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE IN PARK, THE LATCH INSIDE OF THE REAR PASSENGER DOOR FRACTURED. AS A RESULT, THE CONTACT WAS UNABLE TO CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, TEN MONTHS LATER, THE FRONT PASSENGER SIDE LATCH INSIDE OF THE VEHICLE FRACTURED. THE VEHICLE WAS TAKEN TO MULTIPLE MECHANICS AND A DEALER WHO ALL DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

Mileage: 32,000

REAR SIDE DOOR LATCH NOT LOCKING THE DOOR. WAS ABOUT TO DRIVE WITH MY 2 DAUGHTERS ON THE BACK SEAT WHEN I NOTICED THAT THE DOOR IS NOT LOCKING. *JS

Mileage: 43,011

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE, THE DOOR AJAR WARNING LIGHT ILLUMINATED. A PEDESTRIAN NOTIFIED THAT THE REAR PASSENGER DOOR WAS OPENED AND THE DOOR FAILED TO LATCH. THE CONTACT USED BUNGEE CORDS IN ORDER TO KEEP THE DOOR CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

Mileage: 39,000

WHILE DRIVING OUT OF MY NEIGHBORHOOD MY REAR PASSENGER DOOR LATCH STOPPED WORKING. THE DOOR SWUNG OPEN AS I TURNED THE CORNER. ONE COULD ONLY IMAGINE HOW TERRIFYING THIS WAS FOR MY 7 YEAR OLD WHO WAS SITTING RIGHT NEXT TO THAT DOOR AS IT FLEW OPEN. *TR

Mileage: 59,000

AS I WAS PULLING OUT OF THE DRIVEWAY AND STARTED DRIVING DOWN THE STREET MY FRONT PASSENGER DOOR FLEW OPEN ONLY TO FIND THE DOOR LATCH TO BE BROKEN. WHEN THE DOOR WONT CLOSE THE LIGHTS STAY ON RESULTING IN A DYING BATTERY. EXTREMELY INCONVENIENT AND UNSAFE. THIS HAPPENED AGAIN ONE MONTH LATER AND EACH TIME THE PART WAS ON A NATIONAL BACKORDER. *TR

Mileage: 57,000

I HAVE A 2012 FORD FIESTA. THE BACK RIGHT DOOR LOCK HAS FAILED AND NOW THE REAR BACK DOOR WON'T REMAIN CLOSED. LUCKILY THIS HAPPENED WHILE THE CAR WASN'T MOVING. COULD HAVE BEEN A HUGE ISSUE HAD I ACTUALLY BEEN IN MOTION. *TR

Mileage: 29,801

THE REAR DOOR LATCH RELEASED WHILE THE VEHICLE WAS IN MOTION AND NOW DOES NOT WORK AT ALL. I HAVE CONTACTED BOTH MY LOCAL FORD DEALERSHIP AND CORPORATE. BOTH HAVE REFUSED TO RESOLVE THIS SERIOUS SAFETY ISSUE. *TR

Mileage: 45,000

THE DOOR LATCH ON MY FRONT PASSENGER SIDE BROKE, AND WILL NO LONGER LATCH. THIS IS THE SECOND LATCH ON MY CAR TO BREAK IN THIS MANNER. *TR

Mileage: 49,000

THE DOOR LATCH FOR THE REAR PASSENGER DOOR STOPPED WORKING. THE DOOR WILL NOT CLOSE ANYMORE. THERE WAS NO DAMAGE TO THE DOOR. *TR

Mileage: 53,400

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE ATTEMPTING TO CLOSE THE REAR PASSENGER SIDE DOOR, THE DOOR WOULD NOT CLOSE. THE DEALER STATED THAT THE PLASTIC EXTERIOR DOOR LATCH FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

THE CAR WAS PARK ON THE STREET. I WAS INSIDE WAITING FOR MY MOTHER TO RETURN WITH MY SISTER. MY MOM OPEN THE REAR PASSANGER DOOR, GOT MY SISTER BUCKLED IN THEN TRY TO CLOSE THE DOOR. THE LATCH WAS INEFFECTIVE IT WOULD NOT LATCH ON SO IT REMAINS OPEN. *TR

Mileage: 49,500

REAR PASSENGER DOOR, DRIVER'S SIDE. I OPENED THE DOOR TO GET SOMETHING OUT, NEVER COMING CLOSE TO THE LATCH, AND WHEN I WENT TO CLOSE IT, THE LATCH DIDN'T LATCH. IT COULD NOT BE CORRECTED WITH MANUALLY MOVING IT. HAVE TO TAKE TO SHOP NOW! ONLY 37,000! *TR

Mileage: 37,000

THE REAR DOOR LATCH ON PASSENGER SIDE WILL NOT LATCH ANY LONGER. I SEE THERE IS A PROBLEM GETTING THE PART TO CORRECT THIS ERROR. *TR

Mileage: 31,000

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THE REAR PASSENGERS SIDE DOOR LATCH BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE CONTACT HAD TO USE AN INTERIM FIX OF A SHOE STRING AND A SEATBELT TO SECURE THE DOOR UNTIL THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,792.

Mileage: 51,792

REAR DOOR LATCH STOPPED WORKING. DOOR WILL NOT STAY SHUT AT ALL. I HAVE TO TIE ITS' HANDLE ACROSS THE BACK SEAT TO THE OPPOSITE DOOR HANDLE. *TR

Mileage: 46,000

WHILE DRIVING AT ABOUT 20MPH AND BRAKING LIGHTLY, THE REAR DRIVERS SIDE DOOR SWUNG OPEN. AFTER STOPPING I ATTEMPTED TO SECURE THE DOOR BUT THE DOOR WOULD NOT LATCH. THE DOOR WHEN SHUT WILL NOT STAY SECURED AND WILL SWING OPEN. THE LATCH/LOCKING MECHANISM MALFUNCTIONED. I INSPECTED THE LATCH AND ALL PARTS SEEM TO BE THERE BUT THE LATCH THAT CATCHES ON THE BOLT DOES NOT LOCK IN PLACE. *TR

Mileage: 45,000

JUNE 22ND 2014 , MY SON'S FRIEND WAS GETTING OUT OF THE CAR AND CLOSED THE REAR PASSENGER'S DOOR AND IT WOULD NO LONGER LATCH. I HAD TO RATCHET THE 2 REAR DOORS TOGETHER TO HOLD IT SHUT. REPAIR COST WAS $300.00. SECOND INCIDENT WAS SEPTEMBER 20TH 2014, MY SON AND I WAS AT A FAMILY REUNION 300 MILES AWAY FROM HOME, AS WE WERE LEAVING,HE SHUT HIS FRONT PASSENGER DOOR AND IT DID NOT CLOSE, THE DOOR WOULD NOT LATCH. I STILL HAD THE RATCHET IN THE CAR FROM THE FIRST FAILED DOOR LATCH, SO HE RODE IN THE BACK WHILE I HELD THE DOOR SHUT RATCHETED TOGETHER TO THE FRONT DRIVER DOOR. I HAVE TO GET TOGETHER THE $300.00 TO REPLACE THIS FAILED LATCH. MY QUESTION IS THAT IF THE ORIGINAL PARTS FOR THE DOORS FAILED, WILL THE REPLACEMENTS DO THE SAME THING? I AM THANKFUL THAT MY SON AND HIS FRIEND WAS NOT INJURED, BUT MAYBE THAT IS WHAT THEY ARE WAITING ON BEFORE THEY FIX THIS PROBLEM. *TR

Mileage: 55,000

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH PROPERLY. A PASSENGER HAD TO HOLD THE DOOR CLOSED WHILE THE VEHICLE WAS IN OPERATION. THE DEALER STATED THAT THE REAR PASSENGER SIDE DOOR LATCH FRACTURED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,100.

Mileage: 53,100

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR FAILED TO LATCH PROPERLY. A PASSENGER HAD TO HOLD THE DOOR CLOSED WHILE THE VEHICLE WAS IN MOTION. THE DEALER STATED THAT THE FRONT PASSENGER SIDE DOOR LATCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Mileage: 25,000

REAR PASSENGER DOOR OF MY 2012 FORD FIESTA WILL NO LONGER CLOSE. THE LATCH APPEARS TO BE BROKEN, AS I CAN MANUALLY MANIPULATE THE LATCH BUT IT DOES NOT LATCH WHEN THE DOOR IS CLOSED. LUCKILY THE LATCH BROKE AFTER I HAD PARKED THE VEHICLE, SINCE CHILDREN WERE RIDING IN THE BACK SEAT DIRECTLY BEFORE THE LATCH BROKE. I NOW HAVE TO KEEP THE DOOR CLOSED VIA BUNGEE CORD. THE DOOR SIMPLY SWINGS OPEN WHILE DRIVING IF THE DOOR IS NOT HELD CLOSED BY THE BUNGEE CORD. I NO LONGER FEEL SAFE ALLOWING ANYONE, ESPECIALLY CHILDREN, TO RIDE IN THE BACK SEAT OF THE VEHICLE SINCE THE DOOR IS NOT AT ALL STABLE. *TR

Mileage: 45,000

I WAS DRIVING MY VEHICLE AT APPX. 15 MPH WHEN THE FRONT PASSENGER DOOR OPENED ON ITS OWN. I PULLED OVER AND TRIED TO CLOSE THE DOOR; THE DOOR FAILED TO LATCH OR CLOSE AGAIN. I HAD TO KEEP IT CLOSED WITH A BUNGEE CORD AND DRIVE TO THE DEALERSHIP. I PAID $450 FOR THE REPAIR. I AM POSTING THIS NOW, AFTER DOING SOME RESEARCH; BECAUSE THE SAME THING THE HAPPENED THE MY REAR PASSENGER DOOR. NOW I WILL HAVE TO BUNGEE THAT CLOSED AND DRIVE, ONCE AGAIN, TO THE DEALERSHIP TO PAY ANOTHER $450 FOR SOMETHING THAT SHOULD BE RECALLED. PLEASE RECALL ASAP. *TR

Mileage: 45,345

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 40 MPH, THE FRONT PASSENGER DOOR AUTOMATICALLY OPENED AND FORCED THE PASSENGER TO HOLD THE DOOR CLOSED. AN UNKNOWN WARNING INDICATOR ILLUMINATED DURING THE FAILURE. THE DEALER STATED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE, THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE CONTACT ALSO STATED THAT THE DOOR FAILED TO REMAIN CLOSED AND THE DOOR WAS TIED IN ORDER FOR THE DOOR NOT TO OPEN WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,500.

Mileage: 34,500

SHUT THE DOOR AND THE LATCH BROKE (FRONT RIGHT). *TR

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THE FRONT PASSENGER'S SIDE DOOR WOULD NOT LATCH. THE CONTACT STATED THAT HAD RECURRED ONE OTHER TIME. THE VEHICLE HAD BEEN TAKEN TO DEALER HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 14600.

Mileage: 14,600

WHILE TRYING TO CLOSE THE FRONT PASSAGE DOOR, THE ELECTRICAL DOOR LOCK ACTUATOR FAIL TO ENGAGE. I TRIED TO CLOSE THE DOOR SEVERAL TIMES BUT COULDN'T . I TRIED TO ACTIVE THE AUTOMATIC DOOR LOCK SYSTEM ON THE DASH BROAD BUT COULDN'T AND THE SYSTEM DISPLAYED PASSAGE FRONT DOOR OPEN. I CONTACTED THE DEALER AND THEY STATED "I SHOULD HAVE THIS FIXED" AND SUGGESTED TO KEEP THE DOOR CLOSED WITH A ROPE OR BUNGEE CORD, WHICH IS UNLAWFUL IN THIS STATE. I'M THANK FULL THIS HAPPEN WHILE THE CAR WAS PARKED, BUT WHAT IF I WAS DRIVING AND THE DOOR DISENGAGED CAUSING AN ACCIDENT OR HITTING A PERSON, OBJECT OR ANOTHER CAR. FOOD COMPANY SHOULD LOOK INTO THE CAUSE FOR THE MALFUNCTION OF THE ELECTRICAL DOOR LOCK ACTUATOR. *TR

Mileage: 50,930

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE OPENING THE REAR PASSENGER SIDE DOOR, THE DOOR HANDLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,270.

Mileage: 42,270

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE REAR PASSENGER SIDE DOOR SWUNG OPEN. ANOTHER PASSENGER TRIED CLOSING THE DOOR, BUT IT WOULD NOT SHUT. THE DEALER STATED THAT THE DOOR LATCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

THIS CAR SEEMS TO HAVE THE SAME PROBLEM WHERE THE DOOR LATCH SEEMS TO FAIL WHENEVER IT FEELS LIKE IT. ITS UNSAFE AND SHOULD BE RECALLED. I TOOK A LEFT HAND TURN LEAVING MY NEIGHBORHOOD AN THE PASSENGER DOORS FLEW OPEN. LUCKILY MY KIDS WERE NOT IN MY CAR,RATHER SOME GROWN MEN THAT COULD GRAB THE DOORS AND HOLD THEM CLOSED. THE DOORS WILL NOW NOT SHUT AND I HAVE TO DISCONNECT MY BATTERY TO KEEP IT FROM DYING. THIS WAS MY FIRST NON GM VEHICLE AND WILL DEFINITELY BE MY LAST. AFTER LOOKING ONLINE I DO NOT SEE HOW THIS HAS NOT BEEN RECALLED YET. I GUESS WE JUST HAVE TO WAIT FOR SOMEBODY TO GET FATALLY INJURED... OR BETTER YET NUMEROUS PEOPLE BEFORE ANYTHING GETS DONE ABOUT THIS. *TR

Mileage: 50,100

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR WOULD NOT CLOSE. THE FAILURE WAS CAUSED BY THE FRONT AND REAR DOOR LATCH ASSEMBLY. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT THE DOOR LATCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,750.

Mileage: 49,750

FORD FIESTA 2012 STILL UNDER WARRANTY; THIS IS THE SECOND DOOR IN THIS NEW CAR WHERE THE DOOR LATCH JUST STOPS WORKING. STAYS AJAR. THE FIRST TIME TOOK 1 WEEK TO GET PART; THIS TIME DEALER IS SAYING THE PART WILL TAKE A MONTH. THEY SAID THERE ARE MANY PEOPLE EXPERIENCING THIS AND HE HAS A COUPLE OF CUSTOMERS WHO'S CARS HAVE BEEN THERE A COUPLE OF WEEKS ALREADY, BUT PARTS WON'T COME UNTIL END OF AUGUST! I DON'T HAVE RENTAL INSURANCE, WE ONLY HAVE ONE VEHICLE, NO BUS LINE TO WORK - I CAN NOT BE WITHOUT MY CAR FOR A MONTH OR MORE. SO GRATEFUL WE WERE NOT ON THE FREEWAY OR TRAVELING ANY FASTER (THIS WAS ON MY PASSENGERS SIDE). CHEAPLY MADE DOOR PARTS - WE THINK BECAUSE THE DOOR IS CLOSED, LOCKED IT CAN'T FLY OPEN WE BETTER THINK AGAIN. *TR

Mileage: 21,500

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE DOOR WAS AJAR AND FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 44,000.

Mileage: 44,000

THE PASSENGER REAR DOOR LATCH WILL NOT KEEP THE DOOR CLOSED. *TR

Mileage: 40,000

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE REAR PASSENGER SIDE DOOR OPENED AND THE LATCH DETACHED. THE CONTACT ALSO STATED THAT THE REAR DRIVER SIDE DOOR LATCH DETACHED PREVIOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOCKING MECHANISM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

DOOR LATCH WILL NOT CATCH. THE DOOR DOES NOT LOCK OR STAY CLOSED. THIS IS HAPPENING ON THE PASSENGER FRONT SIDE DOOR. HAS ALREADY HAPPENED TO THE PASSENGER BACK DOOR AS WELL. *TR

Mileage: 44,000