2012 FORD FIESTA Structure Problems

I was driving to work this morning; the car made a horrible "clunk" when I accelerated to around 20 then lost power and nearly crashed. The car then displayed error lights (yellow CEL, yellow wrench icon, HEAD unit showed "transmission issue service immediately" This is a direct result of the DPs6 transmission put into all 7th gen Ford Focus/Fiesta models. This DCT transmission has been replaced 3 times for this particular car and failed the same manner each time - meaning 3 near accidents have occured because this transmission fails. Across the USA; more than 50 people have been injured as a result of this transmission failing.

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FRONT PASSENGER DOOR LATCH DON'T STAY SHUT AND NOT ABLE TO LATCH SHUT, MOVING TURNING LEFT THE DOOR SWUNG OPEN.IN CITY STREET.. NOTICE IT WAS ON A RECALL... TURNED IT IN ON APRIL 6,2021

AFTER A RECALL OF DOOR LATCHES THAT WERE REPLACED I HAVE HAD 3 OTHER LATCHES MALFUNCTION. MOST RECENTLY MY DRIVER SIDE DOOR. I HAD TALKED TO MY DEALERSHIP AND THEY TOLD ME I AM RESPONSIBLE FOR THE REPAIR NOW. THEY DID REPAIR ONE LATCH AFTER THE RECALL WORK WAS DONE UNDER WARRANTY. I CURRENTLY CANNOT SAFELY DRIVE MY VEHICLE!

Mileage: 75,000

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WAS STUCK IN THE OPEN POSITION. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT WAS UNSUCCESSFUL. THE DEALER WAS NOT CONTACTED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,750. THE VIN WAS UNKNOWN.

Mileage: 153,750

THE PASSENGER-SIDE DOOR WILL NOT OPEN FROM THE INSIDE.

Mileage: 72,386

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE DOOR WAS OPEN. THE CONTACT ATTEMPTED TO CLOSE THE DOOR UNSUCCESSFULLY. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE DOOR HAD TO BE REPAIRED UNDER WARRANTY BECAUSE OF THE SAME FAILURE THREE YEARS AGO. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE TRUNK LID FAILED TO CLOSE PROPERLY AND THE 'BOOT OPEN' WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PALLOTTA FORD LINCOLN (LOCATED AT 4199 CLEVELAND RD, WOOSTER, OH 44691, (330) 345-6600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 32,682.

Mileage: 32,682

DOOR LATCH ON THE DRIVER SIDE AND PASSENGER REAR DOOR NOT WORKING.

Mileage: 88,000

WHILE THE VEHICLE WAS PARKED I ATTEMPTED TO CLOSE THE RIGHT REAR DOOR AND THE DOOR DIDN'T LATCH/CLOSE. TOOK THE CAR TO THE DEALER (FAJARDO FORD, PUERTO RICO) AND I WAS INFORMED THAT THE VIN NUMBER WAS NOT INCLUDED IN THE SAFETY RECALL. DEALER DIDN'T REPAIR THE DOOR. I ATTEMPTED CONTACTING FORD CUSTOMER SERVICE ON TWO OCCASIONS BUT HAVE NOT RECEIVED ANY RESPONSE FROM THEM.

Mileage: 84,000

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD NOT CLOSE AND REMAIN SHUT. THE VEHICLE WAS TAKEN TO DE PAULA FORD (1101 CENTRAL AVE, ALBANY, NY) AND THE DOOR LATCH WAS REPLACED. THE FAILURE WAS REMEDIED, BUT THE SAME FAILURE RECENTLY OCCURRED ON THE FRONT DRIVER SIDE DOOR. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000(STRUCTURE). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALLS. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

WHILE DRIVING MY 2012 FORD FIESTA, WITH MY CHILD IN THE FRONT SEAT, THE DOOR LATCH FAILED AND THE DOOR SWUNG OPEN. I TRIED CLOSING IT, BUT IT WOULD NOT STAY LATCHED. I HAD TO DRIVE THE REST OF THE WAY HOLDING IT SHUT AND STEERING THE CAR, LUCKILY I WAS ONLY A COUPLE MILES FROM HOME. I CALLED MY FORD DEALER AND THEN I CALLED FORDS RECALL DEPARTMENT BECAUSE I WAS TOLD THE CURRENT RECALL 15S16, NHTSA CAMPAIGN: 15V246000, DOES NOT COVER MY VIN, EVEN THOUGH MY VEHICLE WAS BUILT IN THAT FACTORY DURING THE COVERED TIME PERIOD.

Mileage: 104,619

MY VEHICLE WAS IN MY DRIVEWAY AND I OPENED THE REAR PASSENGER DOOR TO REMOVE SOMETHING FROM MY BACKSEAT. WHEN I SHUT THE DOOR, IT POPPED BACK OPEN AND WOULD NOT STAY CLOSED. AFTER TAKING THE CAR TO A FORD DEALERSHIP, I WAS TOLD IT WAS THE DOOR LATCH AND SINCE IT HAD BEEN RECALLED AND REPLACED PREVIOUSLY, IT WOULD BE FREE. TODAY I TOOK MY CAR TO HAVE THE REPAIR DONE AND WAS GIVEN AN ESTIMATE OF $233 + TAX.

Mileage: 72,000

OK WHEN I GOTTEN THIS CAR I TOOK IT TO GET REPAIRED 4 TIMES MY DOOR LATCHES ARE BROKEN SO WHEN I DRIVE A DOOR FLYS OPEN WITHOUT ME EVEN KNOWING I ONLY HAD THIS CAR FOR A YEAR NOW I HAD ONE ACCIDENT BECAUSE OF MY DOOR UNLOCKING TRYIN TO HOLD IT CLOSE SO I CAN PULL OVER AND I GOTTEN IT FIXED BEFORE FOR ONE DOOR NOW I HAVE ANOTHER DOOR OR THE RIGHT SIDE CAUSING THE SAME PROBLEMS ALSO WHEN I PRESS ON MY GAS IT STOPS WHEN I'M NOT EVEN IN PARK AND THAT ALSO CAUES A PROBLEM

PASSENGER SIDE FRONT DOOR WILL NOT SHUT DUE TO FAULTY LATCH MECHANISM. VEHICLE WAS NOT DRIVEN DUE TO THIS SAFETY ISSUE UNTIL REPAIRED.

Mileage: 29,000

THIS VEHICLE HAS HAD THE DOOR LATCH QUIT WORKING ON 3 OF 4 DOORS. LAST YEAR THE DRIVERS SIDE DOOR LATCH RELEASED WHILE IT WAS BEING DRIVEN ON THE HIGHWAY. THIS PAST WEEK THE LATCH ON THE LEFT PASSENGER DOOR QUIT WORKING. I TOOK THE VEHICLE TO THE FORD DEALERSHIP AND I ALSO CALLED FORD MOTOR COMPANY AND THEY STATED THIS VIN ISN'T CURRENTLY LISTED AS PART OF THEIR DOOR LATCH RECALL. THIS VEHICLE WAS BUILT IN THE CUAUTITLN ASSEMBLY PLANT WHICH ACCORDING TO FORD MEDIA CENTER IS THE PLANT RESPONSIBLE FOR FAULTY DOOR LATCHES.

DOOR LATCH HAS BECOME WEAK AND IT IS NOT PROPERLY WORKING CAUSING THE DOOR TO SWING OPEN AND NEVER SHUTTING

Mileage: 75,000

I TRADED MY CUBE FOR FIESTA. THERE ARE TWO RECALLS I FOUND THE ATTACHED IN THE GLOVE COMPARTMENT. I TOOK IT TO SLOAN FORD. THEY TOLD ME IF IT DOESN'T MEET THE SPECIFICATIONS OF A RECALL THEY WON'T DO THE REPAIR WORK. TUES THEY PROVIDED A SHUTTLE SERVICE. I NEED THE CAR TO WORK. THE CAR WON'T KICK IN FROM STOP TO START. IT'S A CONCERN TO ME AT A STOP LIGHT. THE WINDOW COVER IN PASSENGER SIDE DOG CHEWED ON THE HANDLE WON'T GET REPLACED. ALSO THE WINDOW SWITCH ON FRONT PASSENDER WON'T CLOSE. I'M CONCERNED, I WANT TO KEEP THE CAR, BUT I CAN'T HAVE IT STALL OUT ON ME. I WAS TOLD BY THE DEALERSHIP THEY'D GIVE FREE REPAIR AND LOANER CAR. I GOT IT FROM ROBERTS HONDA IN DOWNINGTOWN, AND HAVE AN APPOINTMENT SLOAN FORD. IT LOOKS LIKE PRIOR OWNER HAD IT LOOKED AT DIDN'T BRING IT IN FOR THE REPAIR. I ALSO WASN'T GIVEN A SECOND KEY TO THE CAR. KINDLY HELP. IT NEEDS TO KICK IN.. THERE'S A TRANSMISSION SHUTTER AND CLUTCH REPAIR JOB. I WANT TO BE SAFE IN THE CAR. SERVICE ADVISOR SOUNDED LIKE HE DIDN'T WANT TO DO THE WORK. I NEED THE INFORMATION ON THE WARRANTY 3YR/36000 CAN'T GET IT. IF I'M AT A LIGHT AND STARTING UP, IT FEELS LIKE A MACHINE GUN RIFLE.... THE CAT LIGHT CAME ON ONE TIME ON DASH TOO. THE STRINK TO HOLD UP THE TRUNK LIFT WAS GIVEN WITH DUCT TAPE ON IT.

Mileage: 44,200

DOOR LATCH STOPPED WORKING ENTIRELY WHILE CAR WAS IN PARK WITH NO HARSH HANDLING OF THE DOOR WHATSOEVER. DOOR WAS BEING CLOSED GENTLY WHEN IT BOUNCED BACK WHICH IS WHEN WE REALIZED THAT IT WAS NOT LATCHING OR CLOSING AT ALL. CAR WAS IN PARK AND TURNED OFF. I BELIEVE THE DOOR LATCH WAS FAULTY, AND THERE MIGHT BE MECHANICS THAT ARE NOT WORKING FOR THE LATCH.

WHILE DRIVING MY CAR UP AN INCLINED THE CAR IDLE UP SO LOUD AND DID NOT ALLOW ME TO ACCELERATE ONCE THE CAR WAS LEVEL TO GET OUT OF TRAFFIC. I BEEN HAVING PROBLEM WITH THIS CAR FOR SO LONG. THE MANAGER TOLD ME THAT'S THE WAY THE CAR DRIVE IT NEW. I KEPT TALKING THIS CAR BACK LIKE EVERY MONTH SOMETHING ELSE WOULD HAPPEN. THE LATCH ON THE DRIVER SIDE, WATER LEAK ON THE PASSENGERS SIDE, WATER LEAK IN THE TRUNK WERE IT STARTED TO MOLD. TRUNK LATCH HARD TO OPEN. TOOK IT TO FORD IN JOLIET NOT HELPFUL AT ALL. THEY TEST DROVE THE CAR AND SAID IT'S FINE. THEN ALL OF A SUDDEN A RECALL ON THE TRANSMISSION LIFE TIME WARRANTY. I'M HERE AGAIN TO GET THE TRUNK FIXED WATER STILL GETS IN IT. THE KEY REMOTE IS NOT WORKING.

LEFT REAR DOOR LATCH FAILED, ALLOWING THE DOOR TO OPEN WHILE THE VEHICLE WAS BEING OPERATED. THE LATCH MECHANISM IS INOPERATIVE NOW AND THE DOOR MUST BE HELD CLOSED USING CARGO STRAPS THROUGH THE OPEN WINDOW AND OVER THE ROOF AND BACK THROUGH THE PASSENGER SIDE WINDOW FRAME. I CONTACTED FORD ABOUT THIS ISSUE ADVISING THEM THAT THE 2012 FIESTA HAS A RECALL REGARDING THIS ISSUE BUT WAS TOLD BY SERVICE ADVISOR GARY DAVIS @ NORTH CENTRAL FORD 972-231-3491 THAT THE EXISTING RECALL DOES NOT APPLY TO OUR VEHICLE AND THAT I SHOULD COME IN TO GET AN ESTIMATE FOR REPAIRING THE VEHICLE.

Mileage: 122,486

WHILE OPERATING THE VEHICLE ON 04/18/2017, THE REAR PASSENGER DOOR OF THE VEHICLE INADVERTENTLY OPENED WHILE THE VEHICLE WAS IN MOTION. I RECEIVED SAFETY RECALL NOTICE 15S16 ON JANUARY 2016 REGARDING THIS ISSUE THAT STATED: "IT MAY BE POSSIBLE FOR THE PAWL SPRING TAB INSIDE ONE OR MORE OF THE SIDE DOOR LATCHES IN THE VEHICLE TO BREAK, PREVENTING THE DOOR FROM LATCHING". THIS IS EXACTLY WHAT OCCURRED TO ME TODAY ON 04/18. SHORTLY AFTER RECEIVING THE RECALL NOTICE, I CONTACTED A FORD DEALERSHIP IN THE KANSAS CITY METRO AREA WHERE I WAS LIVING AND THEY STATED THAT PARTS WERE SO BACK ORDERED AND "TO TRY AGAIN IN A FEW MONTHS". AS LIFE MOVED ON, I PUT THIS ON THE BACKBURNER AND RELOCATED TO OMAHA, NE FOR A NEW JOB. TODAY I BROUGHT THE VEHICLE IN REGARDING THIS CONCERN AND THEY APPEAR TO BE REPLACING THE FAILURE OF THE LATCHING MECHANISM, BUT DID NOT HAVE PARTS IN STOCK AND DID NOT OFFER A RENTAL VEHICLE WHILE MY VEHICLE WAS UNDER REPAIR AS THE WARRANTY NOTICE IMPLIES. I SHARE THIS COMPLAINT BECAUSE I AM HIGHLY CONCERNED FOR THE SAFETY OF OTHERS THAT DO NOT RESOLVE THIS PROBLEM. I WAS FORTUNATE ENOUGH THAT THE FAILURE OF MY DOOR LATCH TODAY DID NOT INJURE ANOTHER MOTORIST OR CAUSE INJURY, BUT I CAN GUARANTEE YOU IT MADE ME QUESTION THE RELIABILITY AND SAFETY OF MY VEHICLE WHICH IN WHICH I THOUGHT I COULD PLACE MY TRUST. IF ANYONE ELSE IS AFFECTED BY THIS MULTI-MILLION VEHICLE RECALL, PLEASE DO NOT DELAY OR ALLOW FORD DEALERSHIPS TO STALL ON REPAIRING THIS CRITICAL FAILURE THAT COULD LEAD TO SERIOUS SAFETY CONCERNS.

Mileage: 79,300

THIS IS THE SECOND DOOR LATCH I HAVE HAD TO REPLACE IN TWO YEARS. I HAD ALL OF THE DOOR LATCHES REPLACED IN SEP 2015 ACCORDING TO THE RECALL FROM FORD. THE FRONT PASSENGER DOOR LATCH FAILED TO LATCH AGAIN ON 4/8/2017. THE DEALER AND FORD ARE CLAIMING THERE IS NO RECALL FOR THIS LATCH AND I WILL NEED TO PAY FOR THE NEW LATCH REPLACEMENT. THEY STATED THAT I HAVE ALREADY HAD THE RECALL TAKEN CARE AND THEY REPAIRED THE DOOR LATCH, THE SECOND TIME IT HAS BROKEN I AM REQUIRED TO PAY FOR THE PARTS AND LABOR. THE VEHICLE WAS STATIONARY AND IN THE DRIVEWAY WHEN THE DOOR LATCH PROBLEM OCCURRED. I HAD TO TIE THE DOOR SHUT AND TAKE IT TO THE DEALER.

Mileage: 76,000

MY MOTHER BORROWED MY CAR AND WENT TO PICK UP PET FOOD ABOUT 15 MINUTES AWAY FROM OUR HOME. SHE CAME OUT OF PET STORE AND OPENED REAR PASSENGER SIDE DOOR,LOADED THE ITEMS THEN WENT TO CLOSE DOOR. MY MOTHER SAID THE DOOR JUST BANGED BACK OPEN. SHE TRIED SEVERAL ATTEMPTS TO CLOSE THE DOOR. SHE CALLED ME IN A PANIC,STATING THE MY CAR DOOR WOULDN'T CLOSE. I TOLD HER TO GO INTO THE DOLLAR TREE AND GET SOME ROPE OR BUNGEE CORD. SHE CALLED ME BACK,AND WAS STILL IN DISTRESS THAT SHE COULDN'T DRIVE THE CAR HOME. I ASKED HER WHY,SHE SAID THAT THE INTERIOR LIGHTS STAYED ON,AND SHE WOULDN'T BE ABLE TO SEE. IT WAS 8:30 AT NIGHT ON JANUARY 11TH,2017. I HAVE HAD SEVERAL PEOPLE LOOK AT THE DOOR,AND SAID THAT IT LOOKS LIKE THE SPRING CAME OUT. I'VE BEEN DRIVING AROUND WITH THE DOOR RATCHET STRAPPED SINCE THE INCIDENT HAPPENED. I'M NOT IN A POSITION TO FIX THE DOOR,AS I AM UNEMPLOYED. I HAVE HAD THIS VEHICLE FOR 3YEARS NOW,AND I'VE HAD NOTHING BUT PROBLEMS WITH IT. FAN BELT,TRANSMISSION,TIRES AND NOW DOOR. THE CUAR WAS STATIONARY AND HAS HAD NO ACCIDENTS

Mileage: 79,678

I BOUGHT MY 2012 FORD FIESTA IN 9/2015 WITH APPROX.16,000 MILES ON IT. SINCE I PURCHASED THE CAR, IT HAS BEEN IN THE SHOP 5 TIMES (ONE OF WHICH FOR 26 DAYS). #1 WAS DUE TO THE DOOR LATCH. MY 10YR OLD WAS SITTING IN THE BACKSEAT WHEN THE RIGHT SIDE DOOR SWUNG OPEN WHILE I WAS MAKING A TURN. #2 WAS DUE TO THE TRANSMISSION. THE CAR WAS HAVING TROUBLE SHIFTING GEARS & BEGAN SHAKING, THEN THE LIGHTS INSIDE & OUT STARTED BLINKING AND THE CAR COMPLETELY SHUT OFF WHILE I WAS DRIVING DOWN THE HIGHWAY. #3 WAS FOR THE TRANSMISSION AGAIN, WHICH LOCKED UP WHILE I WAS DRIVING DOWN I75 IN NAPLES THE EVENING OF 12/28/2015. THE CAR COMPLETELY LOCKED UP AND HAD TO BE TOWED IN THE MIDDLE OF THE NIGHT. #4 THE TRANSMISSION AGAIN. WHILE DRIVING NORTH ON I75 THE CAR STARTED MAKING A STRANGE WHINNY NOISE THEN SHORTLY AFTER LOCKED UP WHILE I WAS STILL DRIVING. THAT TIME I BARELY MADE IT OFF TO THE SIDE OF THE HIGHWAY. CAR WAS TOWED AGAIN TO DEALERSHIP. #5 TRANSMISSION...AGAIN. WHILE DRIVING AT 11:30PM AT NIGHT 8/2016 CAR LIGHTS STARTED BLINKING ON & OFF AND THEN THE CAR COMPLETELY SHUT OFF WHILE I WAS DRIVING. MANAGED TO BE ABLE TO TURN IT ON AGAIN AND DRIVE IT TO THE DEALERSHIP...WHERE IT STAYED FOR 26 STRAIGHT DAYS. TOMORROW WILL BE #6...DUE TO TRANSMISSION PROBLEMS...AGAIN. CAR IS MAKING WHINNY NOISES AGAIN, SHAKING AND HAVING TROUBLE SHIFTING GEARS, TEMPERATURE LIGHT IS COMING ON AND A/C IS NOT COOLING ANYMORE. TOMORROW I'LL BE GETTING AN ATTORNEY AS WELL. *TR

I HAVE A 2012 FORD FIESTA AND TODAY I WAS DRIVING WITH MY 3 YEAR OLD GRANDDAUGHTER IN HER CAR SEAT IN PASSENGER SIDE REAR SEAT,I WENT AROUND A CURVE AND HER DOOR FLEW OPEN,I AM AWARE OF THE FORD RECALL AND IT IS GOING TO THE DEALER TOMORROW,THE ISSUE TO ME IS THE LATCH IS PLASTIC AND THAT'S CAUSING THE PAW SPRING TO WEAR OUT AND BREAK.THIS COULD HAVE BEEN BAD,THE DEALER SAID THEY WOULD REPLACE THAT DOOR LATCH,WHAT ABOUT THE OTHER 3 DOORS THEY HAVE TO BE FAULTY TOO.I DO NOT TRUST THIS CAR ANYMORE SINCE I SEEN THAT THE LATCHES ARE PLASTIC.I THINK YOU NEED TO TAKE A CLOSER LOOK AT THIS PROBLEM BEFORE SOMEBODY IS KILLED WITH DOORS FLYING OPEN.

Mileage: 80,000

EARLY NOV. WHILE THE CAR WAS PARKED, AND WHILE ENTERING THE FRONT RIGHT PASSENGER DOOR THE LATCH STUCK SO THE DOOR WOULD NOT CLOSE. THIS IS THE THIRD TIME THIS HAS HAPPENED. ALL WERE ON DIFFERENT DOORS. THE PREVIOUS TWO TIMES WERE THE DOORS ON THE DRIVERS SIDE. WE IMMEDIATELY TOOK THE CAR TO THE GRAND PRAIRIE FORD FOR REPAIRS. THE SERVICE REP TOLD US THAT THEY WOULD ONLY REPAIR ANY DOORS THAT WERE NON-OPERATIONAL. OUR RESPONSE WAS THAT THIS WAS THE THIRD TIME WE HAD TO PUT THE CAR IN THE SHOP FOR THE SAME REPAIR, AND THE RECALL NOTICE SAID THAT ALL FOUR DOORS WOULD BE REPAIRED. WE WERE THEN TOLD THAT THE DEALERSHIP WOULD HAVE TO ORDER PARTS AND IT SHOULD TAKE ABOUT TWO WEEKS. IT IS NOW TWO AND ONE HALF MONTHS LATER. THE CAR IS STILL IN THE SHOP WAITING ON PARTS TO COME IN. SEVERAL TIMES WE HAVE BEEN GIVEN DATES THE PARTS WOULD ARRIVE ONLY TO BE TOLD A NEW DATE WHEN THIS DOES NOT OCCUR.

Mileage: 70,000

SEVERAL RECALLS FOR DIFFERENT PARTS HAVE BEEN ISSUED SINCE THE PURCHASE OF THIS CAR. THE TRANSMISSION DOES NOT ENGAGE ALL THE TIME CAUSING THE CAR TO JERK AND MOVE FORWARD QUICKLY WITHOUT NOTICE AND CAUSE DAMAGE TO THE CAR. GO UP HILLS THE TRANSMISSION HAS CUT OUT BEFORE AND THEN SHOT FORWARD AS PREVIOUSLY DESCRIBED. DOOR LATCHES CAN AND WILL COME OPEN ALLOWING FOR THE DOOR TO OPEN WHILE THE CAR IS IN MOTION. THIS VEHICLE IS NOT SAFE AND NOW I AM STUCK WITH IT. *JS

Mileage: 19,000

MY CAR DOOR OPENED WHILE I WAS DRIVING IN A PARKING LOT. I CANNOT CLOSE OR LOCK THIS DOOR.

Mileage: 32,000

MY DOOR WILL NOT SHUT AND IS CURRENTLY DUCT TAPED SHUT. I DON'T FEEL SAFE DRIVING MY CAR BECAUSE FORD SAYS THAT MY DOORS MAY OPEN WHILE YOU ARE DRIVING. THERE IS A NOTICE OF A RECALL OUT BUT, I CAN'T GET MY DOOR FIXED BECAUSE FORD DOESN'T HAVE THE PARTS. HOWEVER, I WAS STILL NEVER OFFERED A RENTAL OR ANY OTHER FORM OF HELP ON THIS MATTER FROM FORD. I SPOKE TO THEM ON THE PHONE AND EMAILED THEM AND MY CAR IS AT THEIR SERVICE CENTER RIGHT NOW AND I HAVE NOT BEEN OFFERED A SOLUTION. ALSO, I HAVE ISSUES WITH MY TRANSMISSION. I DRIVE A MANUAL AND WHEN I GO TO BACK OUT OF A PARKING SPOT, ETC. IT WILL OFTEN GRIND. I HAVE TO TRY SEVERAL TIMES TO GET IT INTO EITHER FIRST GEAR AND REVERSE. LAST OCTOBER (2014), THERE WAS A SERVICE BULLETIN SO FORD REBUILT MY TRANSMISSION. THIS DID NOT RESOLVE THE ISSUES THOUGH SO IN MAY OF 2015 I FINALLY EMAILED FORD BUT I NEVER GOT A RESPONSE. NOW, WITH MY DOOR NOT SHUTTING I THOUGHT IT WAS THE PERFECT TIME TO TAKE CARE OF ALL OF THESE ISSUES. MY CAR IS AT THE SERVICE CENTER NOW, BUT FORD HAS SAID THEY DON'T SEE AN ISSUE WITH THE TRANSMISSION. IT DOESN'T GRIND EVERY TIME I PUT IT INTO FIRST BUT IT HAPPENS AT LEAST ONCE A WEEK AND WHEN I AM AT A STOP LIGHT IT CAN BE DIFFICULT TO GET IT INTO FIRST GEAR. THIS MAKES ME REALLY NERVOUS TO TURN LEFT IN FRONT OF ON COMING TRAFFIC.

Mileage: 42,000

THE RIGHT REAR DOOR LATCH QUIT LATCHING. NO ABUSE, RARELY USED. I SEE THAT THIS IS A COMMON PROBLEM WITH FIESTAS BUT MY VIN NUMBER IS NOT INCLUDED IN THE SAFETY RECALL. SINCE THIS PROBLEM IS OBVIOUSLY AFFECTING OTHER VINS NOT ON THE RECALL LIST I WOULD HOPE THAT FORD MAY CONSIDER EXPANDING THAT LIST, BEFORE I HAVE TO PAY FOR IT MYSELF. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Mileage: 112,000

WHILE EXITING THE VEHICLE THE FRONT RIGHT DOOR WOULD NOT LATCH , THIS SITUATION MADE THE CAR UNSAFE TO DRIVE, I HAD THE VEHICLE TOWED TO THE DEALER AND AT THAT TIME FORD SAID THAT THE PART IS NOT AVAILABLE

Mileage: 54,000

THE DOOR LATCH WILL NOT LATCH LEAVING MY PASSENGER DOOR UNABLE TO STAY CLOSED. CALLED FORD CUSTOMER SERVICE AND THEY WILL NOT TELL ME IF THEY HAVE PARTS OR WHEN THOSE PARTS WOULD BE AVAILABLE. ALSO TOLD ME THIS RECALL IS NOT UNTIL THE MIDDLE OF JULY SO I WOULD HAVE TO PAY FOR THE REPAIRS AND THEN ASK THEM FOR REIMBURSEMENT WHEN RECALL GOES INTO EFFECT. FORD WOULD NOT ANSWER ANY QUESTION AS TO WHAT I SHOULD DO WITH A CAR THAT THE PASSENGER DOOR WILL NOT STAY SHUT AND WOULD ONLY TELL ME TO TAKE IT TO A DEALER WHO ALSO WAS CONFUSED AS TO WHY FORD WAS TELLING ME TO TALK TO MY DEALER ABOUT MY QUESTIONS.

Mileage: 55,000

I WAS DRIVING AND MUY SMALL SOON OPEN THE DOOR... *TR

Mileage: 49,000

I OPENED MY PASSENGER SIDE REAR DOOR AND WHEN I CLOSED IT THE DOOR WOULD NOT LATCH. I GOT THIS FIXED AT THE FORD DEALERSHIP AND SEVERAL MONTHS LATER (APRIL 2015) THE SAME THING HAPPENED TO THE DRIVER'S SIDE REAR DOOR. I NOW HAVE A BUNGEE HOLDING MY DOOR CLOSED BECAUSE NO MATTER IF IT IS LOCKED OR UNLOCKED THE DOOR WILL NOT LATCH. I HAD NO PREVIOUS INCIDENTS WITH EITHER DOOR. *TR

Mileage: 45,000

I DROPPED MY SON OFF AT HIS HOME AND HE OPENED THE PASSENGER SIDE BACK DOOR TO RETRIEVE HIS THINGS AND THEN HE SHUT THE DOOR AND WENT INSIDE. INSIDE THE CAR I NOTICED THAT THE DOOR AJAR WARNING WAS ON AND I GOT OUT OF THE CAR TO CLOSE THE PASSENGER SIDE BACK DOOR, BUT THE DOOR WOULD NOT SHUT. AFTER LOOKING AT IT FOR SEVERAL MOMENTS IT APPEARED THAT THE BACK DOOR LATCH WAS BROKEN. I GOT BACK INTO MY CAR, MOVED IT BACK OUT OF THE WAY AND TURNED OFF THE ENGINE, THEN TEXT MY SON WHO CAME BACK OUT AND MANAGED TO TIE MY DOOR UP WITH A BUNGEE CORD SO THAT I COULD GET HOME (40 MILES AWAY). SINCE IT WAS LATE WHEN I GOT HOME I CALLED THE DEALER AS SOON AS I WAS ABLE AND THE SERVICE GUY TOLD ME THAT IT WOULD BE $550 ISH TO GET IT FIXED. I HAVE BEEN DRIVING AROUND FOR 6 MONTHS HOPING THAT THERE WOULD BE A RECALL FOR THIS DEFECT AND HOPING THAT NONE OF THE OTHER DOOR LATCHES WOULD BREAK. RECENTLY I HEARD THAT FORD HAD ISSUED A RECALL FOR THIS PROBLEM BUT SO FAR MY VIN IS NOT SHOWING UP FOR THE RECALL. *TR

ON APRIL 6, 2015 MY REAR PASSENGER SUDDENLY STOPPED WORKING. I HAD JUST ARRIVED AT MY DESTINATION, WAS THERE FOR A FEW MINUTES, AND THEN STARTED MY CAR UP. THE LIGHT ALERTING ME THAT I HAD A DOOR AJAR CAME ON. I FIGURED IT WAS MY DRIVERS SIDE FRONT DOOR AND REOPENED AND CLOSED IT AGAIN. I NOTICED THAT MY DISPLAY SAID THAT THE REAR PASSENGER DOORS SIDE WAS AJAR. I THOUGHT ODD BECAUSE NOBODY USES MY DOORS. I GOT OUT, AND TRIED TO CLOSE THE DOOR ONLY TO HAVE TO BOUNCE BACK AT ME. THE DOOR WOULD NOT LATCH CLOSED. FORTUNATELY, A FRIEND WAS ABLE TO LOAN ME A BUNGEE CABLE TO HOLD MY DOOR CLOSED. IT IS CURRENTLY SECURED WITH ROPE AND THE BUNGEE CABLE. ON THE 21ST, AS I WAS MAKING A U-TURN IN A RESIDENTIAL AREA, MY DRIVER'S SIDE PASSENGER FLEW OPEN. AT THE SAME TIME MY DRIVERS SIDE DOOR STARTED TO UNLATCH AS WELL, TERRIFYING ME AND RESULTING IN A MINOR COLLISION. I MANAGED TO GET MY DRIVERS SIDE LATCHED AGAIN, BUT NOW I HAVE TO HAVE ALL OF MY DOOR SECURED, I BOUGHT THIS CAR BRAND NEW FROM THE DEALERSHIP. A BRAND NEW 2012 FORD FIESTA FAILING IN EARLY 2015. IN ADDITION TO MY DOOR PROBLEMS, MY MODEL HAD A RECALL NOTICE FOR I BELIEVE SOME TRANSMISSION PROBLEMS. MY CAR WAS VIOLENTLY SHUDDERING, CUTTING OUT/TURNING ITSELF OFF, ETC. THIS OCCURRED WHEN I WAS AT A RED LIGHT, WHILE DRIVING, REVERSING, ETC. I TOOK IT IN TO HAVE THE PROBLEM FIXED AND IT IS STILL OCCURRING. I'LL TRY TO GIVE THE CAR SOME GAS AND IT'LL SHUDDER AND DIE, I HAD TO REPLACE MY CAR BATTERY BECAUSE IT KEPT GETTING DRAINED WHICH DID NOT HELP THE PROBLEM, TRYING TO REVERSE WHILE ALWAYS RESULT IN MY CAR CUTTING OFF UNLESS I HIT THE GAS, AND IT SEEMS IT DOESN'T SHIFT GEARS CORRECTLY. AS I SAID BEFORE, I BOUGHT THIS CAR BRAND NEW. I AM HONESTLY SCARED FOR MY SAFETY. I CAN NO LONGER DRIVER MY CAT WHICH IS UTTERLY UNACCEPTABLE. I REFUSE TO RISK MY LIFE. *TR

Mileage: 82,000

CAR WAS PARKED AT A STORE WHEN MY FRIEND GOT INTO THE BACKSEAT SHE DIDN'T REALIZE THE BACK PASSENGER DOOR WASN'T LATCHED. I PULLED OUT OF THE SPACE AS MY FRIEND WAS LATCHING HER SEAT BELT AND FELL OUT OF THE CAR. SHE ENDED UP WITH AN ABRASION ON HER RIGHT ARM. *TR

Mileage: 34,812

THIS MORNING WHEN I WAS GOING TO DRIVE TO WORK, I FOUND THE FRONT RIGHT DOOR DOES NOT CLOSE. I TRIED TO CLOSE IT SEVERAL TIMES BUT FAILED. THE DOOR JUST DIDN'T STAY SHUT. THIS IS NOT THE FIRST TIME THIS HAPPENED TO ME. ABOUT 8 MONTHS AGO, THE DOOR AT BACK RIGHT SIDE HAD THE SAME ISSUE. IT CAUSED ME $400 TO FIX THAT. NOW ANOTHER PROBABLY ANOTHER $400.... *TR

Mileage: 46,000

AS I WAS BACKING OUT OF MY DRIVEWAY MY ALERT LIGHT PINGED ON LETTING ME KNOW MY PASSENGER DOOR WAS OPEN. I LEANED OVER TO SHUT IT AND THE LATCH OF THE DOOR WOULDN'T CATCH AND ACTUALLY CLOSE. I GOT OUT OF THE CAR AND WALKED AROUND MY VEHICLE THINKING I HAD SOMETHING IN THE WAY AND I COULDN'T FIND ANYTHING. I KEPT ATTEMPTING TO CLOSE IT AND CHECK THE LATCH BUT I COULDN'T FIND A REASON AS TO WHY MY DOOR WOULDN'T SHUT. I ATTEMPTED TO TAPE IT SHUT TO DRIVE IT TO THE DEALERSHIP BUT IT DIDN'T HOLD, AND NEITHER DID ROPE. I HAD TO CALL ROADSIDE ASSISTANCE AND HAVE MY VEHICLE TOWED TO A FORD DEALERSHIP FOR THIS SAFETY CONCERN. VERY UPSET THAT I'M NOT EVEN OUT OF MY 3 YEAR WARRANTY YET, AND COME TO READ MORE THIS IS A HUGE ISSUE THAT IS BEING INVESTIGATED RIGHT NOW AND NO ACTUAL RECALL FOR THE PROBLEMS. *TR

Mileage: 23,500

REAR PASSENGER DOOR LATCH FAILED APPROXIMATELY A YEAR AGO. FRONT PASSENGER DOOR LATCH FAILED 4/3/15. *TR

Mileage: 40,000

TL*THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR HATCH FAILED TO CLOSE ON THE VEHICLE. THE HATCH OPENED IN DEPENDENTLY AND THE DOOR OPEN CHIME SOUNDED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 51,000.

Mileage: 51,000

REAR DRIVER SIDE DOOR FAILS TO LATCH. FIRST OCCURRENCE WAS 3/27/2015 IN THE DRIVEWAY AFTER RETURNING HOME. THE DOOR PROPERLY LATCHED ABOUT 15 MINUTES PRIOR TO THE INITIAL INCIDENT AND WILL NOT LATCH AT ALL NOW. *TR

Mileage: 50,000

THIS CAR HAS HAD 2 DOOR LATCHES FAIL AND NEED REPLACEMENT AFTER ONLY 50,000 MILES AND NO COLLISIONS. IN OCTOBER OF 2014, THE REAR PASSENGER SIDE DOOR LATCH FAILED AND REQUIRED REPLACEMENT AS PER THE DEALERSHIP. THE CAR WAS OUTSIDE THE BUMPER-TO-BUMPER WARRANTY AT THIS TIME. HOWEVER, I BELIEVED THIS WAS A MAJOR SAFETY CONCERN AS THE DOOR WOULD NOT CLOSE, REQUIRING ME TO TIE IT DOWN WITH A BUNGEE CORD. I CONTACT FORD MOTOR COMPANY MULTIPLE TIMES AND THEY WOULD NOT OFFER ANY SORT OF ASSISTANCE WITH THE REPAIR. AFTER PAYING FOR THE REPAIRS OUT OF POCKET, THE FRONT PASSENGER SIDE DOOR LATCH FAILED IN MARCH OF 2015. ONCE AGAIN, I CONTACT FORD. THIS TIME MY CASE WAS ESCALATED TO A REGIONAL CUSTOMER SERVICE MANAGER BUT THE END RESULT WAS THE SAME. THIS CAR IS ONLY 3 YEARS OLD WITH 50,000 MILES ON IT AND TWO DOOR LATCHES HAVE FAILED. THIS IS A MAJOR SAFETY ISSUE. TWO DEFECTIVE DOOR LATCHES HAVE LEFT ME WITH TWO DOORS WHICH WOULD NOT CLOSE AND REQUIRED TYING ROPES AND BUNGEE CORDS TO SEATS TO SECURE THEM. EVEN WITH THESE MEASURES, THE DOORS WERE STILL PRONE TO SWINGING OPEN WHILE DRIVING. WITHOUT THE DOORS BEING ABLE TO FULLY CLOSE, I ALSO COULD NOT LOCK MY CAR. AS OF MARCH 24TH 2015, NO RECALL ON THESE DOOR LATCHES HAS BEEN ISSUED DESPITE THIS BEING A KNOWN ISSUE WITH THE SERVICE MANAGER AT MY FORD DEALERSHIP AND THE FORD CUSTOMER SERVICE. THIS IS UNACCEPTABLE AND I BELIEVE FORD SHOULD BE REQUIRED TO FIX THESE DEFECTIVE DOOR LATCHES. ONCE AGAIN, THESE ARE MAJOR SAFETY ISSUES AND SUBSTANTIAL EXPENSES COSTING ME $400+ PER EACH DOOR LATCH REPLACEMENT. *TR

Mileage: 52,000

AFTER SHOPPING AND LOADING THE GROCERIES INTO THE CAR. THE RIGHT REAR PASSENGER DOOR WOULD NOT STAY SHUT. THE DOOR LATCH WOULD NOT LATCH. AFTER TYING IT SHUT AND TAKING IT TO MY MECHANIC, HE ADVISED ME THAT THE DOOR LATCH HAD BROKEN. THIS VEHICLE WAS NOT INVOLVED IN ANY INCIDENTS OR ACCIDENTS. I CALLED MY LOCAL FORD DEALER AND THEY REPORTED THEY WERE AWARE OF AN ISSUE WITH THE REAR DOOR LATCHES BUT THAT THERE WAS NOT AN ACTIVE RECALL ON THEM. IT WILL COST ME AT LEAST $300.00 TO HAVE IT FIXED. *TR

Mileage: 55,055

I WAS DRIVING IN MY VEHICLE WITH MY NEPHEW IN THE BACK SEAT. I WAS GOING BETWEEN 45-50 MPH AROUND A CURVE AND THE REAR PASSENGER DOOR WHERE MY NEPHEW WAS SITTING FLEW OPEN. I HAD TO PULL THE CAR OVER TO TRY TO SHUT THE DOOR. IT WOULD NOT STAY CLOSED AFTER THAT. MY SISTER WHO WAS IN THE FRONT SEAT HAD TO MOVE TO THE BACK TO KEEP THE DOOR SHUT SO I COULD GET HOME. NOW I HAVE A TIE DOWN ACROSS MY ENTIRE BACK SEAT TO KEEP THE DOOR FROM SWINGING OPEN WHILE DRIVING. AND TO HOLD IT SHUT SO THAT I CAN LOCK MY CAR. BECAUSE MY WARRANTY IS UP FORD WILL NOT COVER THIS DEFECTIVE PART AND GAVE ME AN ESTIMATE OF 400-500 DOLLARS. *TR

Mileage: 55,000

I HAD BOUGHT THE CAR ON MARCH 10 2014, SINCE THEN 2 DIFFERENT DOORS HAD OPENED UP WHILE DRIVING ON THE HIGHWAY WITH MY FAMILY IN THE CAR ONE OPENING ON MY WIFE (FRONT SEAT) AND THE OTHER MY 9 YEAR OLD DAUGHTER(BACK SEAT). THE THIRD INCIDENT HAPPENED AS MY SAME 9 YEAR OLD SHUT THE DOOR IT SWUNG BACK HITTING HER IN THE FACE BRINGING THE TOTAL TO 3 SEPARATE INCIDENTS. THESE DOORS SHOULDN'T HAVE A PROBLEM AS THIS CAR IS RARELY USED FOR FAMILY OUTING BUT ONLY FOR MY WIFE TO GO TO AND FROM WORK. *TR

THE RIGHT REAR-DOOR ON MY 2012 FORD FIESTA ONE DAY FAILED TO LATCH, AND IT HASN'T LATCHED SINCE. THE DOOR IS NOW SITTING AJAR AT ALL TIMES AND I HAVE TO TIE IT CLOSED. THE "DOOR AJAR" WARNING LIGHT ON THE DASH COMES ON RANDOMLY AS I DRIVE DOWN THE ROAD OR TURN CORNERS, AND THE "DOOR AJAR DINGING SOUND" PLAYS RANDOMLY. I TOOK IT IN TO A FORD DEALERSHIP TO HAVE IT LOOKED AT, AS WELL AS SEE IF ANYONE ELSE HAS HAD THIS ISSUE. THE GENTLEMAN SAID NO ONE HAS HAD ANY DOOR LATCH ISSUES ON THE 2012 FORD FIESTA. HE GAVE ME AN ESTIMATE OF $418 TO HAVE IT REPLACED -- BUT I FOUND THIS ARTICLE THAT SAYS DIFFERENT. HTTP://WWW.AUTOBLOG.COM/2014/09/15/NHTSA-FORD-FIESTA-DOOR-LATCH-INVESTIGATION/ *TR

Mileage: 40,000

TL*THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE FRONT PASSENGER'S SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE AND ROAD. THE DOOR FAILED TO CLOSE IN A SECURED POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT THE FRONT DOOR LATCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE TRANSMISSION CLUTCH WAS REPLACED PREVIOUSLY ON THREE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

Mileage: 61,000

THE REAR PASSENGER SIDE DOOR JUST CAME OPEN ON ITS OWN AND WOULD NOT CLOSE. MY 6 YEAR OLD DAUGHTER WAS RIDING IN HER BOOSTER SEAT IN THE REAR DRIVER'S SIDE SEAT WHEN IT CAME OPEN. HAD SHE BEEN IN THE OTHER SEAT, SHE COULD HAVE FALLEN OUT! THE DOOR WILL NOT CLOSE AT ALL AND IN FACT, BOUNCED BACK AND HIT ME WHEN I TRIED TO CLOSE IT. I NOW HAVE TO TIE THE DOOR SHUT WITH A ROPE CONNECTED TO THE OTHER DOOR TO KEEP IT IN PLACE. THE DEALERSHIP WANTS $600 TO FIX IT! *TR

Mileage: 51,000

I PUT SOMETHING IN THE PASSENGER SIDE BACK SEAT, AS I CLOSED THE DOOR, IT BOUNCED BACK OPEN. I THOUGHT SOMETHING WAS IN THE WAY OF MAKING THE DOOR CLOSE, I CHECKED, NOTHING WAS THERE. I THOUGHT THE LATCH WAS STUCK, IT WASN'T. I HAD TO FIND SOME BUNGEE CORDS TO KEEP THE DOOR CLOSED ON MY 42 MILE DRIVE HOME. I COULD ONLY IMAGINE IF MY KIDS WERE IN THE CAR WHEN SOMETHING LIKE THIS WAS TO HAPPEN. *TR

Mileage: 62,000

GOT MY 3YR OLD CHILD OUT OF THE PASSENGER REAR DOOR. WENT TO CLOSE THE DOOR AND WALKED AWAY. AS I TURNED IT DIDN'T SOUND RIGHT AS THE DOOR SHUT. SO I TRIED TO CLOSE IT AGAIN. THE DOOR LATCH FAILED TO CLOSE THE DOOR. SO NOW I AM UNABLE TO KEEP THE DOOR SHUT. I WAS FORCED TO GET A ROPE AND TIE THE DOOR TO THE OTHER REAR DOOR TO KEEP IT SHUT SO MY INTERIOR LIGHTS SHUT OFF AND NOT KILL MY BATTERY AND TO TURN THE DOOR ALARM OFF. *TR

Mileage: 63,000

TL*THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE REAR DRIVER DOOR UN-LATCHED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE REAR DRIVER DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,276.

Mileage: 42,276

WHILE DRIVING OUT OF MY NEIGHBORHOOD MY REAR PASSENGER DOOR LATCH STOPPED WORKING. THE DOOR SWUNG OPEN AS I TURNED THE CORNER. ONE COULD ONLY IMAGINE HOW TERRIFYING THIS WAS FOR MY 7 YEAR OLD WHO WAS SITTING RIGHT NEXT TO THAT DOOR AS IT FLEW OPEN. *TR

Mileage: 59,000

WHILE DRIVING OUT OF MY NEIGHBORHOOD MY REAR PASSENGER DOOR LATCH STOPPED WORKING. THE DOOR SWUNG OPEN AS I TURNED THE CORNER. ONE COULD ONLY IMAGINE HOW TERRIFYING THIS WAS FOR MY 7 YEAR OLD WHO WAS SITTING RIGHT NEXT TO THAT DOOR AS IT FLEW OPEN. *TR

Mileage: 59,000

AS I WAS PULLING OUT OF THE DRIVEWAY AND STARTED DRIVING DOWN THE STREET MY FRONT PASSENGER DOOR FLEW OPEN ONLY TO FIND THE DOOR LATCH TO BE BROKEN. WHEN THE DOOR WONT CLOSE THE LIGHTS STAY ON RESULTING IN A DYING BATTERY. EXTREMELY INCONVENIENT AND UNSAFE. THIS HAPPENED AGAIN ONE MONTH LATER AND EACH TIME THE PART WAS ON A NATIONAL BACKORDER. *TR

Mileage: 57,000

I HAVE A 2012 FORD FIESTA SE WE WERE DRIVING AND TURNED A CORNER AND THE REAR DOOR FLEW OPEN WE PULLED OVER AND THE DOOR WOULD NOT STAY LATCHED. BOUGHT A BUNGY CORD AND TIED THE TWO DOORS TOGETHER, WENT TO FORD THE NEXT DAY AND THEY STATED THAT THERE WAS A KNOWN PROBLEM WITH THE DOOR LATCHES I CALLED CUSTOMER SERVICE BROUGHT THE CAR IN, CONTACTED BY THE SERVICE ADVISER STATING IT WOULD NOT BE COVERED SINCE MY CAR IS OUT OF WARRANTY THEY WANT $175 TO ANALYSIS THE PROBLEM AND + PARTS AND TIME TO FIX. I REFUSE TO PAY IT SINCE THE LATCH SHOULD OF BEEN RECALLED. ITS A KNOWN PROBLEM BUT THEY WILL NOT TAKE ACTION OR ACCEPT RESPONSIBILITY. I AM APPALLED. WHAT POOR CUSTOMER SERVICE THEY HAVE AT FIESTA LINCOLN AND BERGE FORD IN MESA, AZ. THEY DO NOT LISTEN OR RESPOND WITH A SOLUTION, CALL FORD IF YOU WANT TOO, WAS THEIR SUGGESTION. *TR

Mileage: 36,000

I HAVE A 2012 FORD FIESTA. THE BACK RIGHT DOOR LOCK HAS FAILED AND NOW THE REAR BACK DOOR WON'T REMAIN CLOSED. LUCKILY THIS HAPPENED WHILE THE CAR WASN'T MOVING. COULD HAVE BEEN A HUGE ISSUE HAD I ACTUALLY BEEN IN MOTION. *TR

Mileage: 29,801

AFTER DROPPING OFF MY KIDS I DRIVE 4 MILES AND MAKE A LEFT TURN MY BACK PASSENGER SIDE DOOR OPENS UP AND THE MESSAGE ON MY DASH LIGHTS UP SAYING THE DOOR IS OPEN. I STOP ON THE SIDE OF THE ROAD AND TRY AND CLOSE THE DOOR BUT, THE DOOR WILL NOT LATCH. LUCKY I HAD BUNGEE CABLES IN MY CAR TO CLOSE THE DOOR TO GET HOME. THIS IS A BIG SAFETY ISSUE THAT A DOOR CAN OPEN AT ANY TIME. THIS NEEDS TO BE RECALLED AND FIXED BEFORE SOMEONE GETS HURT. *TR

Mileage: 65,000

I WAS RIDING WITH MY FRIEND TODAY GOING TO LUNCH IN HIS 2012 FORD FIESTA WHEN THE DOOR SLUNG OPEN AS HE TOOK A CORNER CAUSING ME TO ALMOST FALL OUT! WHEN WE REACHED A STOP WE TRIED TO CLOSE THE DOOR AND IT WOULD NOT SHUT! I READ ONLINE THIS IS A FREQUENT PROBLEM! IT SHOULD BE RECALLED! *TR

THE REAR PASSENGER DOOR FAIL TO LATCH..I TURNED ON MY CAR AND SAW THE WARNING SIGN ON MY DASH SCREEN SAYING PASSENGER REAR DOOR OPEN .. I TRY TO CLOSE IT AND IT DID NOT LATCH. .. I HAD TO REPLACE THE ENTIRE LOCK ASSY.. THE LATCH FAIL.. GOOD LUCK FOR ME THAT THE DOOR DID NOT OPEN WHILE DRIVING. *TR

Mileage: 42,000

THE LATCH ON THE DOOR BECAME LOOSE AND OPENED. DOOR LATCH WAS ON THE PASSENGER REAR. TOOK IT TO DEALERSHIP AND WAS FIXED. TODAY ON DECEMBER 9, 2014 THE PASSENGER FRONT DOOR LATCH STOPPED WORKING AND NO LONGER CLOSES SHUT. THIS TIME IT HAPPENED WHILE THE CAR WAS STOPPED. *TR

Mileage: 32,000

LATE IN THE AFTERNOON, AFTER SECURING MY TODDLER IN THE BACK OF MY CAR, I CLOSED THE REAR-PASSENGER SIDE DOOR AND PROCEEDED TO START THE CAR IN A BUSINESS PARKING LOT. THE DOOR SOUNDED AND FELT LIKE NORMAL WHEN I CLOSED THE DOOR. AFTER STARTING THE CAR AND DRIVING A FEW YARDS, THE OPEN-DOOR INDICATOR APPEARED ON THE DASH AND I NOTICED, AS I APPLIED THE BRAKES, THAT THE REAR-PASSENGER DOOR BEGAN TO OPEN. AFTER STOPPING, I INSPECTED THE DOOR AND FOUND THAT THE DOOR LATCH HAD FAILED COMPLETELY. THE LATCH COULD BE MANIPULATED BY HAND, BUT IT WOULD NOT LATCH AT ALL. I SECURED THE DOOR AS BEST I COULD WITH A NECK TIE AND RETURNED HOME, CONCERNED THAT AN OPEN DOOR WOULD SERIOUSLY COMPROMISE THE SAFETY OF THE CAR, IN PARTICULAR, THE REAR PASSENGER COMPARTMENT IN WHICH MY TODDLER WAS SEATED. I TOOK THE CAR TO THE LOCAL FORD DEALERSHIP THE FOLLOWING DAY AND THE SERVICE REPRESENTATIVE SAID THAT FORD USUALLY WARRANTIES THE REPLACEMENT OF THE LATCH. THEY DECLINED TO WARRANTY THE LATCH IN MY CAR AND I WAS FORCED TO PAY OUT OF POCKET FOR, WHAT SEEMS TO ME, TO BE A SERIOUS SAFETY DEFECT. THE DEALERSHIP SERVICE REPRESENTATIVE WAS VERY SURPRISED BY FORD'S REFUSAL TO WARRANTY THE LATCH AND ENCOURAGED ME TO KEEP MY RECEIPTS IN CASE OF A RECALL. *TR

Mileage: 38,000

RIGHT REAR SIDE PASSENGER DOOR WAS OPEN. DOOR WAS THEN SHUT AND WOULD NOT STAY CLOSED. PASSENGER HAD TO HOLD SHUT ON WAY TO DEALERSHIP. PART WAS THEN REPLACED BUT PAID FOR OUT OF POCKET. (R/R DOOR LATCH. ESTIMATION OF REPAIRS WAS $195.01). *TR

CAR WAS IN MOTION ON THE FREEWAY PASSENGER SIDE DOOR FLEW OPEN AND WOULD NOT STAY SHUT. PULLED OVER CHECKED INCIDENT DOOR WOULD NOT CLOSE AT ALL. INSIDE LIGHTS WOULD NOT SHUT OFF CAR ALARM WILL NOT ACTIVATE. DEALERSHIP (FORD) WANTS TO CHARGE FOR ANOTHER 218$ FOR REPLACEMENT PART PLUS INSPECTION FEE. SO CAR PASSENGER DOOR IS NOW TIED WITH ROPE TO HOLD SHUT.FUSE WAS PULLED FOR LIGHTS INSIDE(FOR BATTERIES SAKE) PASSENGERS NOW HAVE TO CLIMB THROUGH DRIVER SIDE OF CAR. *TR

THE DOOR LATCH FOR THE REAR PASSENGER DOOR STOPPED WORKING. THE DOOR WILL NOT CLOSE ANYMORE. THERE WAS NO DAMAGE TO THE DOOR. *TR

Mileage: 53,400

TODAY AFTER LOADING MY SON INTO HIS CAR SEAT (LUCKILY I HAD HIM SECURED IN THE MIDDLE OF THE BACKSEAT) I TRIED TO CLOSE THE REAR PASSENGER SIDE DOOR AND IT WOULD NOT LATCH. I TRIED SEVERAL TIMES CLOSING AND SETTING THE LOCKS, AND EVEN SETTING THE CHILD LOCK TO NO AVAIL. I HAD TO RESORT TO RUNNING BUNGIE CORDS THROUGH THE DOOR HANDLE TILL I COULD GET TO THE DEALERSHIP. AT LEAST THEY OWNED UP TO IT BEING A WARRANTY ISSUE BUT MAYBE THEY SHOULD LOOK INTO ALL OF THE DOOR LATCHES BEFORE I GET IT BACK. *TR

Mileage: 14,643

JUST GOT DONE PUTTING BAGS IN MY BACK SEAT THROUGH THE REAR PASSENGER DOOR. I CLOSED THE DOOR AND THEN GOT IN MY CAR AND LEFT MY HOUSE. I TURNED LEFT OUT OF MY NEIGHBORHOOD AND THE REAR PASSENGER DOOR JUST FLEW OPEN. I GOT OUT TO INVESTIGATE AND MY DOOR WOULD NOT SHUT. I TRIED OVER AND OVER AGAIN. THE LATCH MOVED FREELY AT EVERY POSITRON. IT IS BROKEN INTERNALLY IN THE LATCH OR SOMETHING. THIS IS A VERY DANGEROUS SITUATION TO BE IN. I HAVE TWO CHILDREN IN CAR SEATS. WHAT IF THEY WERE IN THE BACK SEAT. THIS SEEMS TO BE A ISSUE WITH THESE CARS AND IF NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS SERIOUSLY HURT OR EVEN KILLED. *TR

Mileage: 40,360

RIGHT REAR DOOR LATCH FAILURE ON 2012 FORD FIESTA. *TR

Mileage: 52,000

THE DOOR LATCH FOR MY PASSENGER DOOR REFUSES TO CLOSE. THE DOOR SWINGS FREELY AND CANNOT LATCH TO THE CAR. MY PASSENGER ALMOST FELL OUT OF THE CAR. VERY DANGEROUS AND SCARY SITUATION TRYING TO DRIVE. THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST INCIDENT WAS A REAR PASSENGER DOOR NOT LATCHING. THE DOOR LATCH NEEDS TO BE RECALLED. *TR

Mileage: 57,760

DRIVING HOME FROM WORK DASH INDICATOR WARNED PASSENGER REAR SIDE DOOR WAS NOT LATCHED (CAME OPEN). STOPPED AND WAS UNABLE TO GET DOOR TO LATCH - TIED A STRAP TO IT TO HOLD IT SHUT. THIS IS THE SECOND INCIDENT OF LATCH NOT HOLDING DOOR CLOSED ON THIS FIESTA. FORD DEALERSHIP, ENERGY COUNTRY IN PORT ARTHUR, TX, REPLACED PASSENGER DOOR LATCH WHEN IT DID THE SAME THING. VERY DANGEROUS AND GETTING RID OF THIS VEHICLE ASAP. *TR

Mileage: 52,000

I WAS DRIVING ALONG AND TURNED THE CORNER AND THE BACK DOOR SWUNG OPEN. I PULLED OVER AND TRIED TO SHUT THE DOOR AND IT WOULD NOT SHUT. I TRIED TO SEE WHAT WAS WRONG AND THE LATCH SEEMED TO BE IN AN OPEN POSITION BUT WOULD NOT ENGAGE,. I DID NOT KNOW WHAT TO DO I WENT TO WALMART AND PURCHASED SOME CORD SO I COULD TIE THE DOORS TOGETHER. I SEARCHED THE INTERNET ABOUT THE PROBLEM AND THERE SEEM TO BE A PROBLEM WITH THE FIESTA DOOR LATCHES. I TOOK THE CAR IN TO PALM SPRINGS FORD ON FRIDAY , NOVEMBER 14 2014 AND AFTER 2 HOURS WAS ADVISED IT WAS NOT COVERED UNDER THE WARRANTY SINCE MY WARRANTY WAS EXPIRED AFTER 36,000 MILES AND THEY WANT OVER 300 DOLLARS WITH PARTS AND LABOR TO FIX THE DOOR LATCH THAT IS OBVIOUSLY SHOULD OF BEEN A RECALL FROM FORD SINCE SO MANY PEOPLE HAVE HAD THAT PROBLEM WITH THE LATCHES. THE SERVICE ADVISOR STATED THAT I SHOULD CALL THE CUSTOMER SERVICE LINE WHICH I DID AND THEY OPENED UP A CASE WHICH I HANDED BACK TO THE SERVICE ADVISOR, AND GOT A CALL SEVERAL DAYS LATER TO ADVISE ME THAT MY WARRANTY IS OUT AND I WOULD HAVE TO PAY. I ASKED THE SERVICE ADVISOR TO HAVE HIS MANAGER CALL ME. A FEW HOURS LATER THE SERVICE ADVISOR CALLED BACK AND STATED THAT HIS MANAGER SAID HE WOULD GIVE ME THE PART AT 1/2 PRICE. I ASKED HIM TO HAVE HIS MANAGER CALL ME AND TO THIS DATE HAVE NOT HEARD FROM HIM. I CALLED TWICE TODAY AND ASKED THE SERVICE ADVISOR TO CAL ME AND STILL HAVE NOT HEARD FROM HIM.. I DON'T' FEEL LIKE I SHOULD HAVE TO PUT OUT THAT KIND OF MONEY ON A DEFECTIVE PART WHEN FORD KNOWS THAT THIS PART IS DEFECTIVE. *TR

Mileage: 48,000

PASSENGER SIDE DOOR FAILED TO LATCH AND REMAINS OPEN. NEED TO BE TIED DOWN TO BE ABLE TO USE THE VEHICLE. APPROXIMATELY 6 MONTHS AGO THE REAR PASSENGER SIDE DOOR HAD THE SAME PROBLEM AND HAD TO BE TAKEN TO THE DEALERSHIP TO BE FIXED. *TR

Mileage: 38,000

MY KIDS GOT OUT OF THE CAR AT A STORE. WHEN THEY WENT TO CLOSE THE DOOR BEHIND THEM, IT JUST FLEW OPEN AND WOULD NOT LATCH. STILL WILL NOT LATCH BECAUSE IT COST $685.00 TO REPAIR. THIS NEEDS TO BE RECALLED BY FORD. I WILL NOT STOP COMPLAINING! *TR

Mileage: 33,000

I GOT INTO MY PARKED CAR AND THE "BACK PASSENGER DOOR OPEN" WARNING LIGHT WENT ON. I WENT TO CLOSE IT AND IT WOULD NOT CLOSE--THE CATCH MECHANISM WOULD NOT CATCH. I TOOK THE CAR TO THE DEALERSHIP AND THEY REPLACED THE DOOR. APPROXIMATELY ONE MONTH LATER I HAD THE EXACT SAME PROBLEM WITH THE FRONT PASSENGER DOOR. *TR

Mileage: 8,300

REAR PASSENGER DOOR LATCH ASSEMBLY HAS BROKEN, THE DOOR WILL NOT CATCH AND STAY CLOSED. AFTER OPENING THE DOOR TO GET OUR TWO YEAR OLD GRAND DAUGHTER OUT OF THE CAR THE DOOR WOULD NOT RE LATCH. WHAT IF THIS WOULD HAVE ALLOWED THE DOOR TO COME OPEN WHEN DRIVING? *TR

Mileage: 38,000

MY CHILD WENT TO GET INTO THE CAR THIS MORNING AND THE REAR PASSENGER DOOR WOULD NOT LATCH. AS MY ONLY TRANSPORTATION, I HAD TO TIE THE DOOR SHUT JUST TO TRANSPORT MY KIDS AND THE DOOR IS STILL NOT COMPLETELY SHUT. THIS IS SO UNSAFE FOR PEOPLE THAT THIS SHOULD BE RECALLED IMMEDIATELY. *TR

Mileage: 60,000

THE CAR WAS PARK ON THE STREET. I WAS INSIDE WAITING FOR MY MOTHER TO RETURN WITH MY SISTER. MY MOM OPEN THE REAR PASSANGER DOOR, GOT MY SISTER BUCKLED IN THEN TRY TO CLOSE THE DOOR. THE LATCH WAS INEFFECTIVE IT WOULD NOT LATCH ON SO IT REMAINS OPEN. *TR

Mileage: 49,500

REAR DOOR LATCH WOULD NOT ENGAGE. *TR

Mileage: 41,000

REAR PASSENGER DOOR, DRIVER'S SIDE. I OPENED THE DOOR TO GET SOMETHING OUT, NEVER COMING CLOSE TO THE LATCH, AND WHEN I WENT TO CLOSE IT, THE LATCH DIDN'T LATCH. IT COULD NOT BE CORRECTED WITH MANUALLY MOVING IT. HAVE TO TAKE TO SHOP NOW! ONLY 37,000! *TR

Mileage: 37,000

I OPENED THE REAR PASSENGER DOOR TO VACUUM MY 2012 FORD FIESTA AT A CAR WASH AND WHEN I FINISHED I NOTICED THE DOOR WOULD NOT CLOSE. THE LATCH WILL NOT CATCH THE DOOR. I HAD TO DRIVE ALL THE WAY HOME WITH MY REAR DOOR OPEN RISKING IT SWINGING OPEN IN TRAFFIC. I'M CURRENTLY AWAITING A RESPONSE FROM FORD. *TR

Mileage: 41,200

I HAVE A 2012 4-DOOR FORD FIESTA. WHILE THE CAR WAS PARKED IN THE DRIVEWAY, MY 42 YEAR OLD SON OPENED THE REAR PASSENGER SIDE DOOR, AND WAS UNABLE TO CLOSE THE DOOR, AS THE LATCH FAILED. I CALLED THE DEALER WHERE I PURCHASED THE CAR FROM, AND HAVE, AS YET, TO HEAR FROM THEM. THE DOOR WILL NOT CLOSE, I CANNOT ALLOW MY 10 YEAR OLD GRANDDAUGHTER, OR ANYONE ELSE TO RIDE IN THE BACK SEAT, AS IT IS A SAFETY ISSUE. I HAVE TRIED TO SECURE THE DOOR SHUT (TIED DOWN), BUT THE INTERIOR LIGHT COMES ON WHEN I DRIVE OVER THE SLIGHTEST BUMP OR MAKE A TURN, BECAUSE THE DOOR IS OPEN. THERE IS A CONSTANT WARNING ON MY DASHBOARD ABOUT THE OPEN DOOR. AT NIGHT, IT'S DIFFICULT TO DRIVE WITH THE INTERIOR LIGHTS ON, ANOTHER SAFETY ISSUE. THE CAR IS ONLY 2+ YEARS OLD. THIS SHOULD NOT BE HAPPENING. *TR

Mileage: 39,300

PASSENGER REAR DOOR WON'T CLOSE. LATCH STAYS OPEN. REAR DOOR RARELY USED. THIS SHOULD NOT HAPPEN ON A 2 PLUS YEAR OLD CAR WITH THAT DOOR BEING RARELY USED. *TR

Mileage: 42,000

I WAS DRIVING TO WORK ON THE FREEWAY AND THE LIGHT CAME ON FOR MY DOOR BEING OPEN. I PULLED OVER AND BOTH MY PASSENGER FRONT AND BACK DOORS WERE OPEN. WHEN I TRIED TO CLOSE THEM THEY WOULD NOT CLOSE. GOING TO THE DEALERSHIP TO SEE WHAT THEY CAN DO. FORD NEEDS TO FIX THIS PROBLEM. I COULD HAVE GOTTEN SERIOUSLY HURT. *TR

Mileage: 487,978

REAR DOOR LATCH STOPPED WORKING. DOOR WILL NOT STAY SHUT AT ALL. I HAVE TO TIE ITS' HANDLE ACROSS THE BACK SEAT TO THE OPPOSITE DOOR HANDLE. *TR

Mileage: 46,000

WHILE DRIVING AT ABOUT 20MPH AND BRAKING LIGHTLY, THE REAR DRIVERS SIDE DOOR SWUNG OPEN. AFTER STOPPING I ATTEMPTED TO SECURE THE DOOR BUT THE DOOR WOULD NOT LATCH. THE DOOR WHEN SHUT WILL NOT STAY SECURED AND WILL SWING OPEN. THE LATCH/LOCKING MECHANISM MALFUNCTIONED. I INSPECTED THE LATCH AND ALL PARTS SEEM TO BE THERE BUT THE LATCH THAT CATCHES ON THE BOLT DOES NOT LOCK IN PLACE. *TR

Mileage: 45,000

I HAD JUST LEFT MY HOME WITH MY WIFE AND CHILD. AS WE DROVE UP THE BLOCK, I NOTICED THE LIGHT WAS ON INDICATING A DOOR WAS OPEN. MY WIFE PUSHED ON HER DOOR TO CHECK AND IT WAS NOT LATCHED. SHE TRIED TO PULL THE DOOR CLOSED AGAIN AND IT WOULD NOT LATCH. I HAD TO BRING THE CAR BACK HOME AND SECURE THE DOOR WITH A BUNGEE CORD THE CAR IS GOING TO THE DEALER THIS MORNING. *TR

Mileage: 27,000

VEHICLE PARKED IN DRIVEWAY. OPENED REAR PASSENGER SIDE DOOR AND IT BOUNCED OPEN. HAD TO USE A RATCHET SECURED TO OPPOSITE DOOR FOR A FEW DAYS WHILE PART CAME IN AT DEALER. WAS REPAIRED UNDER FACTORY WARRANTY. LESS THAN MONTH LATER, SAME THING ON FRONT PASSENGER DOOR. FACTORY WARRANTY EXPIRED, BUT COVERED UNDER PRE OWNED FORD CERTIFIED WARRANTY EXCEPT THIS WAS $100. DEDUCTIBLE I HAD TO PAY. THIS IS SAFETY RELATED AND SHOULD BE FULLY COVERED WITH NO DEDUCTIBLE. *TR

Mileage: 35,000

MY DAUGHTER OPENED THE REAR PASSENGER SIDE OF THE 2012 FORD FIESTA AND CLOSED IT AND IT DID NOT CLOSE, IT BOUNCED BACK. WE SPENT HOURS LOOKING ON THE INTERNET AND YOUTUBE TRYING TO FIND AWAY OF CLOSING THE DOOR. AFTER 4 HOURS IN THE SUN TRYING TO CLOSE THE DOOR WE WERE ABLE TO SHUT IT BY PRESSING THE LOCK BUTTON NUMEROUS TIMES. A FEW DAYS AGO I WAS DRIVING TO WORK AND THE DOOR OPENED AND ALMOST TOOK OFF THE DOOR. ANOTHER TIME I WAS DRIVING WITH FAMILY MEMBERS ACCIDENTALLY OPENED THE DOOR. IT TOOK US 2 HOURS OF LOCKING AND SHUTTING, EVENTUALLY WE WERE ABLE TO CLOSE THE DOOR. THIS HAS CAUSED A POTENTIAL SAFETY HAZARD FOR MY YOUR CHILDREN AND ANYONE THAT SITS IN THE BACK SEAT. THIS IS SOME SORT OF FACTORY DEFECT. EVEN IF THE DOOR SHUTS I CAN NEVER TELL WHEN IT WILL OPEN AGAIN AND CHUCK A PASSENGER OUT ON THE HIGHWAY AND POTENTIALLY KILL SOMEONE. *TR

Mileage: 40,000

DOOR FLEW OPEN AND WOULD NOT LATCH. *TR

Mileage: 17,000

RIGHT REAR DOOR WILL NO LONGER LATCH. THE VEHICLE IS USED TO COMMUTE MYSELF TO WORK SO THE DOOR IS HARDLY EVER USED. I PULLED A BAG FROM THE REAR SEAT AND WENT TO SHUT THE DOOR AND IT POPPED BACK OPEN. MANUAL MANIPULATION OF THE LATCH INDICATES THAT THE LATCH FAILS TO SHUT UNDER ANY CIRCUMSTANCES. *TR

Mileage: 70,000

PASSENGER REAR DOOR LATCH BROKE. ALL I DID WAS UNLOCK THE DOOR AND NOW IT WILL NOT CLOSE. HAVE TO HAVE A CORD ACROSS THE BACK SEAT TO HOLD IT SHUT! THERE NEEDS TO BE A RECALL ON THIS IMMEDIATELY! I SHOULD NOT HAVE TO SPEND $250 ON THIS DEFECT THAT FORD SCREWED UP! *TR

Mileage: 40,818

WHEN EXITING THE VEHICLE THE RIGHT REAR PASSENGER DOOR WOULD NOT STAY CLOSED. DOOR HAD TO BE TIED CLOSED TO GET IT TO THE DEALER FOR REPAIRS. THE DEALER HAS HAD IT ALL DAY AND STATES IT IS A KNOWN PROBLEM AND IT CAN TAKE UP TO 30 DAYS TO REPAIR DUE TO LIMITED PARTS AVAILABILITY. DEALER ALSO STATES THEY CANNOT RELEASE THE VEHICLE BACK TO ME AS IT IS A SAFETY PROBLEM. *TR

Mileage: 24,950

DOOR LATCH PROBLEM WITH MY 4-DOOR 2012 FORD FIESTA (HATCHBACK). TWO SEPARATE INCIDENTS WITHIN A MONTH-AND-A-HALF TIME-SPAN. THE FIRST TIME, THE TWO BACK DOORS WOULD NOT CLOSE/LATCH. HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AND IT TOOK TWO WEEKS FOR THE REPLACEMENTS DOOR LATCHES TO COME IN. THE SECOND TIME, THE FRONT RIGHT PASSENGER DOOR WOULD NOT CLOSE/LATCH. HAD TO TIE THE DOOR SHUT AND DRIVE IT VERY SLOWLY TO THE DEALERSHIP (AGAIN), AS ANY LEFT TURNS CAUSED THE DOOR TO SWING WIDE OPEN IN TRAFFIC -- MORE SO WHEN GOING FASTER (ON THE HIGHWAY, ETC.). WE WAITED SEVERAL WEEKS TO HAVE THE PART REPLACED (AGAIN). *TR

Mileage: 27,900

JUNE 22ND 2014 , MY SON'S FRIEND WAS GETTING OUT OF THE CAR AND CLOSED THE REAR PASSENGER'S DOOR AND IT WOULD NO LONGER LATCH. I HAD TO RATCHET THE 2 REAR DOORS TOGETHER TO HOLD IT SHUT. REPAIR COST WAS $300.00. SECOND INCIDENT WAS SEPTEMBER 20TH 2014, MY SON AND I WAS AT A FAMILY REUNION 300 MILES AWAY FROM HOME, AS WE WERE LEAVING,HE SHUT HIS FRONT PASSENGER DOOR AND IT DID NOT CLOSE, THE DOOR WOULD NOT LATCH. I STILL HAD THE RATCHET IN THE CAR FROM THE FIRST FAILED DOOR LATCH, SO HE RODE IN THE BACK WHILE I HELD THE DOOR SHUT RATCHETED TOGETHER TO THE FRONT DRIVER DOOR. I HAVE TO GET TOGETHER THE $300.00 TO REPLACE THIS FAILED LATCH. MY QUESTION IS THAT IF THE ORIGINAL PARTS FOR THE DOORS FAILED, WILL THE REPLACEMENTS DO THE SAME THING? I AM THANKFUL THAT MY SON AND HIS FRIEND WAS NOT INJURED, BUT MAYBE THAT IS WHAT THEY ARE WAITING ON BEFORE THEY FIX THIS PROBLEM. *TR

Mileage: 55,000

DOOR WON'T CLOSE, ONE DAY JUST DIDN'T CLOSE, TRY TO SHUT IT AND BOUNCED BACK. *TR

Mileage: 41,187

REAR PASSENGER DOOR OF MY 2012 FORD FIESTA WILL NO LONGER CLOSE. THE LATCH APPEARS TO BE BROKEN, AS I CAN MANUALLY MANIPULATE THE LATCH BUT IT DOES NOT LATCH WHEN THE DOOR IS CLOSED. LUCKILY THE LATCH BROKE AFTER I HAD PARKED THE VEHICLE, SINCE CHILDREN WERE RIDING IN THE BACK SEAT DIRECTLY BEFORE THE LATCH BROKE. I NOW HAVE TO KEEP THE DOOR CLOSED VIA BUNGEE CORD. THE DOOR SIMPLY SWINGS OPEN WHILE DRIVING IF THE DOOR IS NOT HELD CLOSED BY THE BUNGEE CORD. I NO LONGER FEEL SAFE ALLOWING ANYONE, ESPECIALLY CHILDREN, TO RIDE IN THE BACK SEAT OF THE VEHICLE SINCE THE DOOR IS NOT AT ALL STABLE. *TR

Mileage: 45,000

I WAS DRIVING MY VEHICLE AT APPX. 15 MPH WHEN THE FRONT PASSENGER DOOR OPENED ON ITS OWN. I PULLED OVER AND TRIED TO CLOSE THE DOOR; THE DOOR FAILED TO LATCH OR CLOSE AGAIN. I HAD TO KEEP IT CLOSED WITH A BUNGEE CORD AND DRIVE TO THE DEALERSHIP. I PAID $450 FOR THE REPAIR. I AM POSTING THIS NOW, AFTER DOING SOME RESEARCH; BECAUSE THE SAME THING THE HAPPENED THE MY REAR PASSENGER DOOR. NOW I WILL HAVE TO BUNGEE THAT CLOSED AND DRIVE, ONCE AGAIN, TO THE DEALERSHIP TO PAY ANOTHER $450 FOR SOMETHING THAT SHOULD BE RECALLED. PLEASE RECALL ASAP. *TR

Mileage: 45,345

WHILE DRIVING IN A PARKING LOT, PASSENGER SIDE DOOR CAME OPEN. STOPPED CAR AND DOOR WOULD NO LONGER LATCH AT ALL. TOOK TO DEALERSHIP SERVICE CENTER; REPLACEMENT PART ON BACKORDER; TECHNICIAN MENTIONED THAT BEING HUGE PROBLEM WITH THE FIESTAS AND FOCUSES FROM THAT MODEL YEAR. *TR

Mileage: 34,012

I WAS DRIVING THE CAR DOWN A 4 LANE ROAD, GOING APPROXIMATELY 50 MPH WHEN THE DOME LIGHTS TURNED ON, AND A MESSAGE READ "REAR PASSENGER DOOR OPEN". HEARING WIND, I LOOK BACK, AND SURE ENOUGH THE BACK PASSENGER DOOR WAS COMPLETELY WIDE OPEN, BOUNCING BACK AND FORTH OFF OF THE CAR. I PULLED OVER AS SOON AS I COULD, GOT O *TRUT, TRIED TO CLOSE THE DOOR, BUT IT WOULD JUST BOUNCE BACK OPEN. I HAD TO USE A POWER CORD FOR MY IPHONE CHARGER TO TRY AND 'RIG' THE DOOR TO STAY CLOSED. IT HELPED, BUT THE DOOR WOULD STILL MANAGE TO SWING OPEN AS I DROVE IT BACK HOME. I TOOK IT TO THE DEALERSHIP THE NEXT DAY. AT THE DEALERSHIP 'CAPITAL FORD OF WILMINGTON', WHERE I BOUGHT THE CAR, THEY ASKED IF I COULD JUST DROP IT OFF AND HAVE SOMEONE PICK ME UP; SAYING THAT I NEEDED TO PAY FOR THE RENTAL FOR THEM TO FIX IT. I SAID I CAN'T AFFORD TO DO THAT, SO THEY SAID THEY WOULD "TRY TO RIG IT SO IT WILL STAY SHUT UNTIL I CAN DROP IT OFF AND AFFORD THE RENTAL CAR". I WAITED AN HOUR, THEY FINALLY SAID THEY COULDN'T RIG IT TO STAY CLOSED, SO THEY SAID THEY WOULD FIX IT. NEXT THE MAN SAID THIS TO ME, "I DON'T WANT YOU TO THINK I CAN DO THIS ALL THE TIME, SO DON'T GET USED TO IT, BUT I'M GOING TO GIVE YOU THE RENTAL FREE OF CHARGE, JUST PAY FOR THE GAS YOU USE." *TR

Mileage: 16,402

SIX MONTHS AGO I HAD BEEN TO THE DEALERS FOR A FAILED DOOR LATCH ON MY REAR PASSENGER DOOR AND LIGHTNING STRUCK AGAIN. I WAS BEGINNING TO FEEL LIKE A PRO. WENT TO THE STORE AND LOADED THE FRONT SEAT THIS TIME WITH GROCERIES AND WENT TO CLOSE IT AND IT JUST BOUNCED BACK. IN A WAY I WAS GRATEFUL BECAUSE I KNEW WHAT WAS WRONG BUT AT THE SAME TIME I WAS LIKE ARE YOU KIDDING? I WAS IN A LOCATION WHERE I COULD RETRIEVE A BUNGEE CORD FROM MY PLACE OF BUSINESS AND LUCKILY IT WAS A SATURDAY AND FORD WAS STILL OPEN SO I TOOK IT IN AND THEY COULD LOCK IT UP UNTIL MONDAY. THEY OVERNIGHTED A PART FROM ANOTHER DEALER AND WERE ABLE TO INSTALL IT LATE TUESDAY NIGHT BUT AS IT SO HAPPENED PUTTING THE LATCH AND DOOR BACK TOGETHER, THE RIGHT SIDE WINDOW HANDLE REGULATOR BROKE AND THEY HAND TO REPLACE IT. I ENDED UP GETTING MY CAR BACK ON THURSDAY. SO IN A MATTER OF SIX MONTHS I HAD TWO BROKEN DOOR LATCHES ON TWO DIFFERENT DOORS. I WAS GRATEFUL TO BE CLOSE TO A FORD DEALER BUT IT CONCERNS ME FOR THOSE WHO ARE NOT AND THOSE WHO MIGHT BE TRAVELING FAR DISTANCES AND THIS HAPPENS. IT CONCERNED ME THAT IT ALL THE WARRANTIES THAT MY NEW CAR HAS AND STILL HAS THAT THIS INCIDENT WAS NOT CONSIDERED A SAFETY CONCERN THAT THEY WOULD HAVE PAID FOR A RENTAL CAR. ONLY REASON THEY PAID FOR IT WAS BECAUSE I CALLED AND RAISED A KERFUFFLE AND POINTED OUT THE SECURITY AND SAFETY CONCERNS AND IT ACTUALLY HAD TO BE ASSIGNED A WHOLE CASE NUMBER. EVEN AFTER ALL OF THIS I RECEIVE A NOTICE IN THE MAIL ABOUT A WARRANTY EXTENSION ON MYPOWER SHIFT 6SPEED AUTOMATIC TRANSMISSION FOR EXCESSIVE TRANSMISSION CLUTCH SHUDDER CAUSED BY FLUID CONTAMINATION OF THE CLUTCH DUE TO LEAKING TRANSMISSION SEALS. AFTER ALL OF THIS I WILL NEVER BUY A FORD AGAIN!! *TR

Mileage: 19,735

TRYING TO CLOSE MY PASSENGER REAR DOOR, THE DOOR WOULD NOT CLOSE. THINKING THERE WAS SOMETHING AJAR TRIED TO MANEUVER ITEMS IN THE BACKSEAT BUT INVESTIGATING CLOSELY THE DOOR LATCH, IT WAS JUST IN A STATIONARY POSITION. I HAD A LANYARD FROM WORK THAT I CUT TO MAKE A LONG STRING TO USE AS A ROPE TO GET ME TO MY HOUSE AND BORROWED A BUNGEE CORD FROM MY APARTMENT COMPLEX TO DRIVE THE FEW MILES TO THE FORD DEALERSHIP. THIS WAS A FRIDAY AND WHEN I CALLED THEY ALMOST TRIED TELLING ME THERE WASN'T MUCH THEY COULD SEEING IT WAS A FRIDAY AFTERNOON. I LET THEM HAVE AN EARFUL TELLING THEM THIS WAS A SECURITY AND SAFETY ISSUE AND I HAVE NO WAY OF LOCKING MY CAR OR SECURING MY CAR BC OF A FAULTY DOOR. IT WOULD BE JUST SITTING OUTSIDE BC I HAVE NO GARAGE OR A WAY TO EVEN CLOSE THE DOOR. AND EVEN AFTER THAT THEY WERE EXPECTING ME TO PAY FOR A RENTAL! WELL BOTTOM LINE IS I DIDN'T HAVE TO PAY FOR A RENTAL. *TR

Mileage: 17,679

ON 8/27/14 I WAS LEAVING WORK WITH MY RIDING PARTNER. WE PLACED SOME WORK ITEMS IN THE BACK SEAT AND STARTED DOWN THE ROAD. AFTER WE WENT ABOUT A MILE THE CAR MADE A DING SOUND AND SCREEN SHOWED THE REAR PASSENGER DOOR WAS OPEN. I PULLED OFF THE ROAD AND TRIED TO CLOSE THE DOOR BUT IT WOULD NOT LATCH. IT'S 74 MILES FROM WORK TO MY HOME SO THE PASSENGER HAD TO RIDE IN THE BACK SEAT AND HOLD THE DOOR CLOSE BY HAND FOR 73 MILES ON THE HIGHWAY. WHEN I GOT HOME I HAD TO PUT A RATCHET STRAP BETWEEN THE TWO REAR DOORS TO KEEP THE DOOR CLOSED WHILE DRIVING. MY CHILD WAS NOT IN THE CAR AT THE TIME BUT WHAT IF HE HAD BEEN? *TR ON 8/30/14 I WENT TO THE LOCAL FORD DEALER AND PAID $215.55 FOR THEM TO ORDER A NEW DOOR LATCH. IT'S NOW 9/17/14 AND I STILL DO NOT HAVE MY DOOR FIXED. THE LOCAL DEALER TOLD ME I WAS ON NATIONAL BACK ORDER FOR THAT PART.

Mileage: 85,000

WHEN DRIVING AFTER MAKING A TURN REAR DRIVER SIDE DOOR OPENED UP. HAD TO PULL OVER TO CHECK THE DOOR, WHEN TRYING TO CLOSE THE DOOR WOULD BOUNCE BACK AND WOULD NOT LOCK. THIS HAPPENED AFTER I HAD JUST DROPPED OFF MY NIECE AT DAYCARE. SO GLAD IT DID NOT HAPPEN WHILE SHE WAS IN THE CAR SINCE SHE WAS IN HER CAR SEAT ON THAT SIDE. I HAVE TO HAVE THE DOOR TIED WITH A ROPE. TOOK THE CAR TO DEALERSHIP AND THE ONE OF THE SERVICE ADVISORS SAID THAT SINCE THE CAR WAS NOT UNDER WARRANTY ANYMORE I WOULD HAVE TO PAY $400 IN ORDER FOR THE PART TO BE ORDERED PLUS LABOR (MY CAR WAS NOT EVEN TAKEN TO MECHANICS TO BE CHECKED). *TR

Mileage: 41,000

CLOSED REAR PASSENGER DOOR AND THE DOOR BOUNCED BACK AND WOULD NOT LATCH. HAD TO SECURE DOOR WITH ROPE. TOOK CAR TO MECHANIC FOR REPAIR. MECHANIC ORDERED PART AND REPAIRED DOOR. ONE WEEK LATER I OPENED AND CLOSED THE FRONT PASSENGER DOOR AND IT BOUNCED BACK AND WOULD NOT LATCH. I HAD TO SECURE DOOR WITH A BUNGEE CORD. TOOK CAR TO FORD DEALERSHIP. SAID THE PART WAS ON BACK ORDER AND COULD NOT GIVE ME ANY KIND OF TIME FRAME ON WHEN THE PART WOULD ARRIVE BUT HE MADE IT SOUND LIKE IT WOULD BE A LONG TIME. SINCE THE DOOR WILL NOT LATCH THE INTERIOR LIGHT STAYS ON. MY BATTERY WENT DEAD WHILE OUT. I WAS STRANDED WITH A DOOR I COULD NOT SECURE. I WAS ABLE TO CALL AAA TO BOOST AND DRIVE HOME. NOW IT IS DEAD AGAIN. I HAVE NO CAR AND NO IDEA WHEN AND IF IT CAN BE REPAIRED. COST TO REPAIR $450 PER DOOR! I AM LUCKY IT HAPPENED WHILE PARKED. A PASSENGER OR DOG COULD VERY EASILY FALL OUT OF THE CAR IF THE DOOR FAILS WHILE DRIVING. VERY DANGEROUS SITUATION! *TR

Mileage: 41,000

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR PASSENGER SIDE DOOR SUDDENLY OPEN. THE CONTACT STOPPED THE VEHICLE TO CLOSE THE DOOR AND DISCOVERED THAT THE DOOR WOULD NOT STAY IN THE CLOSED POSITION. THE CONTACT MENTIONED THAT THE FAILURE WAS A VERY SERIOUS SAFETY ISSUE SINCE AT THE TIME OF THE FAILURE THE CONTACT'S 6 YEAR OLD GRANDSON WAS OCCUPYING THE REAR SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

WHILE PARKED, I OPENED THE REAR PASSENGER DOOR. WHEN I TRIED TO CLOSE THE DOOR, IT WOULD NOT LATCH. THE BLACK PLASTIC PIECE INSIDE THE DOOR DOES NOT ENGAGE WHEN THE DOOR IS CLOSED. THE DOOR SWINGS FREELY AND I HAD TO LOOP A SEATBELT THROUGH THE DOOR HANDLE TO SECURE IT ENOUGH TO DRIVE THE CAR HOME. WE TOOK THE CAR TO THE DEALERSHIP FOR SERVICE AND APPLIED FOR PAYMENT ASSISTANCE. FORD DENIED PAYMENT ASSISTANCE AND WANTS TO CHARGE US $359 FOR REPAIR. THIS ISSUE IS OBVIOUSLY A MANUFACTURER DEFECT - THE PLASTIC PART DOES NOT HOLD UP TO THE HEAT IN WARMER STATES. I LIVE IN ARIZONA, BUT THE MECHANIC MENTIONED THAT THIS HAS HAPPENED SEVERAL TIMES IN ARIZONA AS WELL AS FLORIDA. FORD NEEDS TO RESOLVE THIS BEFORE PEOPLE GET HURT OR WORSE! *TR

Mileage: 49,000

I WAS TAKING MY SON OUT ON THE TOWN BECAUSE HE WAS VISITING FROM MISAWA AFB IN JAPAN AND WE MADE A STOP AT THE CONVENIENCE STORE AROUND THE CORNER, HIS WIFE GOT OUT OF THE CAR, SHUT THE DOOR AND IT WOULD NOT CLOSE. I HAD TO HAVE HER HOLD THE DOOR SHUT AS WE DROVE THE CAR BACK HOME. I CALLED THE NEXT DAY TO GET IT INTO THE DEALER AND THEY MADE ME AN APPOINTMENT FOR THE FOLLOWING MONDAY. THE DEALERSHIP SAID THAT THE DOOR IS NOT COVERED UNDER WARRANTY. I PAID $130 FOR THEM TO TELL ME THAT THE LATCH AND CABLE NEED TO BE REPLACED. THE CABLE IS ON BACK ORDER AND WOULD TAKE 4-5 DAYS AND COST OVER $500 TO GET IT FIXED. THIS IS A REAL SAFETY CONCERN AND I HAVE NEVER HAD A VEHICLE WITH THIS PROBLEM BEFORE. WHAT IF THIS DOOR POPPED OPEN WHILE DRIVING DOWN THE ROAD. I WILL NOT PAY $500 TO HAVE THIS PROBLEM FIXED BY THE DEALER AND I WILL END UP TEARING IT APART MYSELF. THIS IS REALLY INEXCUSABLE CONSIDERING THAT THIS IS STILL FAIRLY NEW VEHICLE. *TR

Mileage: 57,600

SHUT THE DOOR AND THE LATCH BROKE (FRONT RIGHT). *TR

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE REAR PASSENGER'S SIDE DOOR FAILED TO CLOSE AND THE PASSENGER HAD TO HOLD THE DOOR SHUT. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR PASSENGER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

Mileage: 39,000

MY RIGHT REAR DOOR THAT IS HARDLY EVER USED WILL NOT CLOSE DUE TO THE LATCH. I WAS 200 MILES FROM HOME AND IT WAS LABOR DAY WEEKEND SO COULDN'T GET TO DEALERSHIP. HAD TO BUY A BUNGEE CORD TO SECURE THE DOOR FROM THE INSIDE AND IT STILL OPENED SLIGHTLY GOING AROUND CURVES AND BACKSEAT ITEMS ALMOST FELL OUT. MY VEHICLE IS A LITTLE OVER 2 YEARS OLD BUT DUE TO MY JOB OF DRIVING FREQUENTLY (DRIVING CHILDREN) I AM WELL PAST THE 36K WARRANTY AND WILL HAVE TO PAY TO FIX THIS. SINCE I CAN'T AFFORD AT THE MOMENT THE BATTERY NEEDS TO BE DISCONNECTED SINCE THE LIGHTS STAY ON AND THE DOORS REMAIN UNLOCKED. THIS CLEARLY NEEDS TO BE ADDRESSED AFTER SO MANY COMPLAINTS. *TR

Mileage: 46,000

I WAS LOADING ITEMS INTO MY BACKSEAT AFTER VACATION IN THE BACK RIGHT DOOR AND WENT TO SHUT THE DOOR WHEN IT BOUNCED BACK. IT WAS NOT LOCKING AT ALL. I HAVE HAD THIS VEHICLE SINCE JANUARY AND HAVE MAYBE OPENED THE BACK DOORS 20 TIMES A PIECE AS I DRIVE ALONE 90% OF THE TIME AND WITH MY SIGNIFICANT OTHER WHO SITS IN THE FRONT SEAT THE OTHER 10% OF THE TIME. WE TRIED TO FIDDLE WITH THE LATCHING MECHANISM, BUT NO COMBINATION OF ADJUSTING THE LATCH WOULD YIELD CLOSURE. WE EVENTUALLY SETTLED ON TAKING A TAXI TO THE HARDWARE STORE AND GETTING 2 BUNGEE CORDS TO HOLD THE DOOR SHUT ON OUR DRIVE BACK HOME. THE CURRENT ISSUE IS THAT MY DOME LIGHTS WILL NOT TURN OFF AND I FEAR FOR MY BATTERY IN THE TIME IT WILL TAKE ME TO GET TO THE DEALERSHIP. MY CAR IS STILL UNDER MANUFACTURER'S WARRANTY AT 29,500 MILES SO I'M HOPEFUL THAT THEY WILL FIX THIS ISSUE FOR ME PROMPTLY. OTHERWISE, IT WAS AN UNNECESSARY COST AND SAFETY HAZARD FOR A CAR I PURCHASED 8 MONTHS AGO. *TR

Mileage: 29,500

THE LEFT HAND REAR DOOR LATCH FAILED, RESULTING IN A DOOR THAT WOULD NOT STAY CLOSED. IT REQUIRED USE OF SEAT BELTS AND A SHIRT TO HOLD THE DOOR IN THE CLOSED POSITION SO IT COULD BE DRIVEN HOME. I TRIED A LOCAL DEALER TO SEE IF THEY WOULD REPAIR IT FOR FREE AND THEY SAID NO, SO I REPAIRED IT MYSELF. I ALSO DISMANTLED THE FAILED LATCH AND FOUND THE CAUSE OF THE FAILURE. IN MY OPINION, THESE LATCHES NEED TO BE REDESIGNED AND THEN A RECALL EFFORT MOUNTED. I CAN PROVIDE DOCUMENTATION OF THE FAILURE IF YOU NEED IT. *TR

Mileage: 56,000

MY LEFT REAR DOOR OF MY 2012 FORD FIESTA IS NO LONGER LATCHING. I BOUGHT THE CAR NEW IN SEPTEMBER OF 2012. AT THE END OF THE DAY ON AUGUST 29TH 2014, I TRIED CLOSING THE DOOR AFTER LETTING MY DOGS IN AND IT JUST BOUNCED RIGHT BACK OPEN. SINCE THE DOOR WON'T CLOSE, THE DOME LIGHTS STAY ON SO I HAVE TO DISCONNECT MY BATTERY. I SPENT OVER 30 MINUTES TRYING TO GET THE DOOR TO LATCH. I WAS FORCED TO LEAVE MY CAR, WITH A COMPLETELY OPEN DOOR, AT MY WORKPLACE AND IT WILL HAVE TO REMAIN THAT WAY UNTIL TUESDAY DUE TO LABOR DAY WEEKEND. IT'S COMPLETELY RIDICULOUS THAT A TWO YEAR OLD CAR WITH LESS THAN 30,000 MILES IS HAVING DOOR LATCHING PROBLEMS AND IT'S APPARENTLY RAMPANT WITH 81 OTHER COMPLAINTS. HOW MANY COMPLAINTS DO THERE NEED TO BE BEFORE A RECALL IS ORDERED? I WON'T BE BUYING ANOTHER FORD. *TR

Mileage: 28,500

I HAD JUST CLOSED THE RIGHT REAR DOOR AFTER LOADING MATERIAL INTO THE BACK SEAT. (THIS DOOR HAS MAYBE BEEN OPENED 10 TIMES IN THE LIFE OF THE CAR [2.5 YEARS] AS I NEVER HAVE REAR SEAT PASSENGERS.) AFTER LEAVING A PARKING LOT YESTERDAY AND WHILE TRAVELING ABOUT 50MPH, I NOTICED THE OPEN DOOR WARNING LIGHT ON THE DASH AFTER WHICH I NOTICED THE RIGHT REAR DOOR WAS AJAR. I STOPPED THE CAR, OPENED THE DOOR AND ATTEMPTED TO SHUT IT AGAIN. IT BOUNCED BACK OPEN. I TRIED FIDDLING WITH THE LATCH AND CLOSING SEVERAL TIMES WITHOUT SUCCESS. LUCKILY I HAD A ROPE IN THE TRUNK SO I TIED THE TWO REAR DOORS TOGETHER BY THE INTERIOR HANDLES. I DROVE TO MY LOCAL FORD DEALER AND BARELY HAD BEGUN TO EXPLAIN MY PROBLEM WHEN THE ATTENDANT SAID SHE WAS AWARE OF SIMILAR PROBLEMS. WITHOUT LOOKING AT THE DOOR SHE TOLD ME THE PARTS WERE ON "BACKORDER" LEADING ME TO BELIEVE THE PROBLEM IS WIDESPREAD. THANKFULLY I DON'T HAVE REAR PASSENGERS, SO I CAN DEAL WITH TIED DOORS, BUT SINCE I CAN'T LOCK THE CAR AND THE DOME LIGHTS STAY ON, IT IS A BIG PROBLEM. SHE ASKED ME TO RETURN IN THE AM AND LEAVE THE CAR FOR THEM TO LOOK AT. THEY WOULD TRY TO MAKE A TEMP FIX WHILE WE WAITED FOR PARTS THAT MIGHT TAKE A FEW WEEKS SO I WOULDN'T HAVE TO DISCONNECT THE BATTERY OR PULL FUSES. THIS MORNING I LEFT THE CAR AT THE DEALER WHERE IT SITS AS I WRITE THIS. I FOUND THIS NHTSA WEBSITE CHRONICLING SIMILAR PROBLEMS AS WELL AS OTHER REFERENCES TO THE PROBLEM ON OTHER WEB SITES. OF 81 TOTAL COMPLAINTS MADE ON THIS MODEL ON THIS NHTSA WEB PAGE, 20 ARE FOR THIS EXACT PROBLEM. THOSE 20 COMPLAINTS HAVE ALL BEEN WITHIN THE MOST RECENT 50 COMPLAINTS AND ALL MADE IN THE PAST 10 WEEKS. SOMETHING IS WEARING OUT AND IT WON'T BE LONG BEFORE A CHILD, PET, SUITCASE OR BAG OF GROCERIES FALLS OUT RESULTING IN DEATH. DON'T WAIT FOR THAT TO HAPPEN. GET THIS RECALLED NOW NATIONWIDE! *TR

Mileage: 20,000

AFTER PUTTING MY BAGS IN THE BACKSEAT AFTER WORK, I WENT TO SHUT THE REAR PASSENGER DOOR AND IT BOUNCED RIGHT BACK OPEN. THIS DOOR IS USED VERY INFREQUENTLY AND MY CAR HAS NEVER BEEN IN A WRECK, SO THIS WAS A VERY STRANGE THING TO HAPPEN ALL OF THE SUDDEN! I ENDED UP HOLDING MY BACKDOOR CLOSED BY USING A RATCHET STRAP WE HAD AT THE OFFICE AND DROVE BACK 30 MILES HOME UNTIL I COULD TAKE MY VEHICLE TO THE DEALERSHIP THE NEXT MORNING. APPARENTLY THERE ARE NO TSBS OR RECALLS ON THIS ISSUE, BUT THIS SEEMS LIKE A MAJOR SAFETY ISSUE TO ME AS THE CAR IS UNSAFE TO DRIVE. *TR

Mileage: 13,400

MY MOTHER (83 YO) WAS RIDING IN THE FRONT PASSENGER SEAT AND AS SHE WAS GETTING OUT OF THE CAR SHE CLOSED THE DOOR AND IT BOUNCED BACK AND HIT HER ON HER LEFT HIP. WHAT HAPPENED IS THAT THE DOOR LATCH BROKE BECAUSE THE PART THAT LATCHES IS MADE OF PLASTIC AND WE HAVE BEEN HAVING SOME HOT WEATHER THESE DAYS. I GUESS THE PLASTIC MUST HAVE GOT TOO HOT ONE TOO MANY TIMES AND IT GAVE OUT AND BENT OR BROKE. AS SHE CLOSED THE DOOR WITH HER LEFT HAND SHE PROCEEDED TO WALK TO THE FRONT OF THE CAR AND THIS IS WHEN THE DOOR HIT HER AND/OR GOT IN THE WAY AS SHE STARTED TO WALK TO THE FRONT OF CAR. MY MOTHER WAS IN PAIN FOR ABOUT A COUPLE WEEKS OR SO. THIS COULD HAVE BEEN A WORSE ACCIDENT IF MY MOTHER HAD BEEN A YOUNGER PERSON AND MOVING MUCH FASTER. ANYWAY, THESE DOOR LATCHES SHOULD BE MADE OF STEEL SO THEY DON'T BREAK SO EASILY. PLEASE LOOK INTO IT BECAUSE THESE LATCHES SHOULD BE RECALLED. THIS IS THE SECOND LATCH THAT HAS BROKEN IN MY CAR. THESE LATCHES ARE GETTING BRITTLE WITH AGE AND UNFORTUNATELY MY CAR IS A DARK COLORED ONE, WHICH AS YOU MAY WELL KNOW, IT ATTRACTS A LOT OF HEAT FROM THE SUN. FURTHERMORE, I WOULD LIKE TO ADD THAT THIS COULD BE ANOTHER SAFETY ISSUE IF SOMEONE IS TRYING TO BREAK INTO THE CAR, IF THE LATCH IS BRITTLE ENOUGH, A GOOD HARD PULL CAN BREAK IT AND WHAT IF THE DRIVER IS STILL IN THE CAR AND THE PERSON BREAKING IN WANTS TO HARM OR ROB HER/HIM. STOP PUTTING PLASTIC LATCHES IN CARS DOORS. FORD IS MAKING A MINT SELLING THESE LATCHES FOR $183.00 DOLLARS EACH AND THIS IS NOT TO MENTION THE INSTALLATION.

Mileage: 20,014

THE PASSENGER REAR DOOR WON'T LATCH. I ALMOST DROVE OFF WITH AN OPEN DOOR, AND MY KIDS WERE ON THE BACK SEATS. THE LATCHING MECHANISM IS NOT WORKING. I TRIED TO CLOSE IT MANY TIMES, BUT IT WON'T WORK. I RESEARCHED ONLINE REGARDING THIS ISSUE, AND I SAW SEVERAL COMPLAINTS LISTED --ALL OF THEM FOR THE SAME DOOR--. I GUESS SOMEONE'S CHILD HAS TO GET HURT IN ORDER TO FORD DO SOMETHING ABOUT IT. *TR

Mileage: 50,503

WE BOUGHT THE CAR NOT EVEN 2 MONTHS AGO AND WENT TO PUT MY KID IN HIS CAR SEAT AND THE REAR PASSENGER DOOR WOULDN'T SHUT. WE HAD TO MOVE HIM TO THE DRIVER SIDE AND HOLD THE OTHER DOOR LOCKED WITH THE SEATBELT IN ORDER TO GET BACK 30 MINUTES AWAY FROM WHERE WE LIVE. WE HAVE 2 YOUNG KIDS BOTH IN CARSEATS AND KNOWING THAT THE DOOR COULD JUST OPEN AT ANYTIME WHILE KIDS ARE RIDING IN THE BACK SEAT WORRIES ME FOR MY KIDS AND OTHERS KIDS WHO HAVE THIS CAR! WITH SO MANY PEOPLE COMPLAINING THE SAME THING YOU WOULD THINK IT WOULD HAVE BEEN RECALLED BY NOW FOR THAT REASON. WHAT DOES IT TAKE BEFORE THEY FINALLY DECIDE TO RECALL IT? SOMETHING END UP HAPPENING TO SOMEONE'S SON OR DAUGHTER ALL BECAUSE THEY DON'T DO SOMETHING ABOUT IT WHEN THEY ARE AWARE OF THE SITUATION? THE PART WAS EVEN ON BACK ORDER FOR THE SAME YEAR AND CAR BECAUSE IT HAPPENED SO OFTEN TO PEOPLE WITH A 2012 FORD FIESTA. *TR

Mileage: 35,100

LEAVING TO COME HOME FROM VACATION WHEN WE WENT TO PUT OUR DOG IN THE PASSENGER SIDE REAR DOOR. UPON CLOSING THE DOOR IT JUST BOUNCES RIGHT BACK. THE DOOR WON'T LATCH OR LOCK. HAD TO DRIVE ALL THE WAY HOME WITH THE SEATBELT PULLED THROUGH THE DOOR HANDLE AND THE INTERIOR LIGHTS ON THE WHOLE TRIP. AFTER READING ONLINE, THIS ISSUE SHOULD BE RECALLED. *TR

Mileage: 24,000

RIGHT REAR PASSENGER DOOR WILL NOT STAY CLOSED/LATCH. I OPENED THE RIGHT, REAR PASSENGER DOOR TO PUT MY CHILD IN HIS CARSEAT THIS MORNING. UPON CLOSING OF THE DOOR I FOUND THAT IT WOULD NOT LATCH. WE VERIFIED THE LATCH WAS IN THE CORRECT POSITION SO THAT THE DOOR SHOULD CLOSE NORMALLY. HOWEVER THE DOOR WOULD NOT STAY SHUT OR "CLICK" TO LATCH. I HAD TO DUCTTAPE THE DOOR CLOSED TO TAKE HIM TO DAYCARE. I ASSUME THIS MUST BE A MANUFACTURING DEFECT. I DROPPED THE CAR OFF AT THE DEALERSHIP FOR WARRANTY SERVICE THIS AFTERNOON. I SHOULD NOT HAVE TO WORRY ABOUT THE DOORS THAT PROTECT MY CHILDREN MIGHT OPEN AT ANY TIME FOR NO GOOD REASON. I AM CERTAIN THE DOOR HAS NEVER BEEN ABUSED OR CLOSED WITH EXCESSIVE FORCE, EVER. THERE IS SOMETHING REALLY WRONG HERE. *TR

Mileage: 27,700

I WAS 20 MILES AWAY FROM HOME OUT SHOPPING WITH MY TWO SONS. WE GOT INTO THE CAR AND THE DOOR OPEN LIGHT WAS ON. I HAD ONE SON CHECK TO MAKE SURE HIS DOOR WAS CLOSED BUT WHEN HE TRIED TO RE-SHUT IT, THE DOOR WOULD NOT CLOSE PROPERLY AND LOCK. I STARTED TO WORRY AS I GOT OUT OF THE CAR AND DOUBLE CHECKED IT MYSELF. THE DOOR WOULD NOT SHUT AND STAY CLOSED AND WE WERE 20 MILES AWAY FROM HOME. THERE WAS NO WAY I COULD HAVE MY 12 YEAR OLD SON HOLD THE DOOR SHUT WHILE DRIVING ON THE FREEWAY. LUCKILY, AFTER MAKING A FEW CALLS - THE SUGGESTION WAS MADE TO BUY A COUPLE OF BUNGEE CORDS TO TIE AROUND THE DOOR AND SEAT TO HOLD THE DOOR IN PLACE. I HAD TO DRIVE VERY SLOWLY IN FEAR THAT THE DOOR WAS GOING TO SWING OPEN WHILE ON THE FREEWAY. THANKFULLY WE MADE IT SAFE. UNFORTUNATELY WE TOOK IT TO THE DEALER AND THAT ISSUE IS NOT COVERED UNDER WARRANTY. *TR

Mileage: 50,000

THE FRONT PASSENGER DOOR TO MY 2012 FORD FIESTA SEL SUDDENLY OPENED ON IT'S OWN WHILE MY VEHICLE WAS TRAVELING APPROXIMATELY 35 MILES ON A CURB. AFTER PULLING OVER TO INSPECT, I FOUND I COULD NOT CLOSE THE DOOR ANY LONGER. I HAVE FOUND NUMEROUS OTHER COMPLAINTS OVER THE INTERNET AS WELL AS THIS PAGE ON THE DEPARTMENT OF TRANSPORTATION WEBSITE AND I AM REQUESTING FURTHER INVESTIGATION INTO THIS MATTER AS IT DOESN'T SEEM TO BE AN ISOLATED ISSUE. CAR DOORS FLYING OPEN AT RANDOM WHILE DRIVING ARE CAUSE FOR CONCERN. AFTER TAKING MY VEHICLE TO THE FORD DEALERSHIP, THEY WANTED OVER $500.00 FOR A SMALL PART AND LESS THAN AN HOURS WORK SINCE MY IT WAS PAST MY 48,000 WARRANTY BY ABOUT 200 MILES. *TR

Mileage: 48,200

FORD FIESTA 2012 STILL UNDER WARRANTY; THIS IS THE SECOND DOOR IN THIS NEW CAR WHERE THE DOOR LATCH JUST STOPS WORKING. STAYS AJAR. THE FIRST TIME TOOK 1 WEEK TO GET PART; THIS TIME DEALER IS SAYING THE PART WILL TAKE A MONTH. THEY SAID THERE ARE MANY PEOPLE EXPERIENCING THIS AND HE HAS A COUPLE OF CUSTOMERS WHO'S CARS HAVE BEEN THERE A COUPLE OF WEEKS ALREADY, BUT PARTS WON'T COME UNTIL END OF AUGUST! I DON'T HAVE RENTAL INSURANCE, WE ONLY HAVE ONE VEHICLE, NO BUS LINE TO WORK - I CAN NOT BE WITHOUT MY CAR FOR A MONTH OR MORE. SO GRATEFUL WE WERE NOT ON THE FREEWAY OR TRAVELING ANY FASTER (THIS WAS ON MY PASSENGERS SIDE). CHEAPLY MADE DOOR PARTS - WE THINK BECAUSE THE DOOR IS CLOSED, LOCKED IT CAN'T FLY OPEN WE BETTER THINK AGAIN. *TR

Mileage: 21,500

I OPENED AND SHUT MY PASSENGER DOOR AND INSTEAD OF CLOSING, THE DOOR JUST BOUNCED BACK AND COULD NOT BE SHUT. THIS IS THE 2ND DOOR ON THIS CAR TO HAVE THIS PROBLEM. THE REAR PASSENGER DOOR DID THE SAME THING ABOUT TWO MONTHS PRIOR TO THIS INCIDENT. *TR

Mileage: 17,500

THE PROBLEM, OR I SHOULD SAY 'THE JAM' AS IN DOOR JAMB, IS THAT BOTH SIDE REAR PASSENGER DOORS ON MY 2012 FORD FIESTA ARE NOT WORKING ON THE CLOSE. THE DOORS WON'T STAY CLOSED OR STAY SHUT. WHEN YOU TRY SHUTTING EITHER DOOR IT JUST BOUNCES BACK OUT A LITTLE. NEITHER DOOR WILL LATCH CLOSED. ONLY 35,772 MILES ON MY 2012 FIESTA WHEN BOTH REAR PASSENGER SIDE DOOR LATCHES FAILED WITHIN 12 HOURS OF EACH OTHER. IS BOTH DOORS FAILING AT THE SAME TIME JUST A COINCIDENCE? I THINK NOT. I THINK DEFECTIVE AND DANGEROUS! MY FIESTA HAS NEVER BEEN INVOLVED IN AN ACCIDENT, NO BODY DAMAGE, NO EVIDENCE OF ATTEMPTED BREAK-INS AND NO APPARENT REASON TO CAUSE 1, LET ALONE BOTH, REAR PASSENGER SIDE DOOR LATCHES TO MALFUNCTION AND PREVENT CLOSING OF THE REAR SIDE DOORS. AND, ABSOLUTELY NO WARNING OR INDICATION OF ANY LOOMING OR PENDING PROBLEM WITH THE OPERATION OF EITHER DOOR NOR MY FINGERS, HANDS, WRISTS OR ARMS? ALTHOUGH I DO GET A BOUT-OF-GOUT IN MY KNEE OCCASIONALLY. I JUST OPENED EACH DOOR NORMALLY TO FIND IT BROKEN UPON SHUTTING. WHAT I FIND EXTREMELY STRANGE, AND AT THIS TIME STILL UNEXPLAINED BY ANYONE, IS THAT BOTH DOORS FAILED WITHIN 12 HOURS OF EACH OTHER IN EXACTLY THE SAME MANOR. SEEMS LIKE TOO MUCH TO BE A COINCIDENCE, DOESN'T IT. READ ALL INFO ABOUT THE FAULTY DOOR LATCHES @ WWW.FINLEY.TV. *TR

Mileage: 35,772

FRONT SIDE PASSENGER'S DOOR LATCH WILL NOT WORK AND THE DOOR WILL NOT CLOSE OR LOCK, SO CANNOT DRIVE THE CAR. WENT TO FORD DEALERSHIP AND WAS TOLD THIS WAS VERY COMMON, IN FACT SO COMMON THAT THEY ARE BACK ORDERED AT LEAST A MONTH OR LONGER. I CANNOT DRIVE MY CAR I BOUGHT JUST 3 MONTHS AGO. IF THIS IS A COMMON PROBLEM WITH THESE DOOR LATCHES, THEN WHY ISN'T THERE A RECALL. I WAS TOLD BY THE DEALERSHIP THAT IT HAPPENS TO FIESTA'S ALL THE TIME WITH BRAND NEW ONES TOO. THIS IS A DEFECTIVE PART AND IS VERY DANGEROUS AND AGAINST THE LAW TO DRIVE WITH A DOOR NOT PROPERLY LATCHED. I AM FORCED TO PAY ALMOST $200 FOR THE PART AND ABOUT THAT MUCH TO INSTALL IT, SO ABOUT $400 OVERALL FOR A DEFECTIVE PART AND WAS TOLD IT WILL HAPPEN TO THE OTHER DOOR SOMETIME TOO. WHY ISN'T THIS IN RECALL??? *TR

Mileage: 50,000

DOOR LATCH WILL NOT CATCH. THE DOOR DOES NOT LOCK OR STAY CLOSED. THIS IS HAPPENING ON THE PASSENGER FRONT SIDE DOOR. HAS ALREADY HAPPENED TO THE PASSENGER BACK DOOR AS WELL. *TR

Mileage: 44,000

WE WERE ON THE HIGHWAY WHILE IT WAS SNOWING. ALL OF THE OTHER VEHICLES WERE SLOWING DOWN BECAUSE THERE WAS AN ACCIDENT BLOCKING OFF THE HIGHWAY. EVENTUALLY WE ALL CAME TO A STOP. AFTER WE STOPPED THERE WAS A YUKON THAT WAS UNABLE TO STOP BECAUSE OF CONDITIONS AND ITS LOAD AND HIT US FROM BEHIND. HE WAS PROBABLY GOING 35 MPH. BOTH THE PASSENGER AND DRIVER'S HEAD FLUNG BACK AGAINST SEATS. NO AIRBAGS DEPLOYED. PASSENGER HAS SUFFERED IN THE SPINE FROM THIS ACCIDENT. *TR