2013 FORD FIESTA Power Train Problems

The contact owns a 2013 Ford Fiesta. The contact stated while driving approximately 65 MPH, there was a loud rattling sound coming from the vehicle and the vehicle experienced a loss of power and decelerated. The vehicle was driven to a nearby service station. After restarting the vehicle and shifting to drive(D), the vehicle failed to respond as needed. The vehicle was later towed to the local mechanic who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 131,000.

Mileage: 131,000

My car has 74,000 actual miles and the transmission is acting up kicking out of gear and loosing coummcation with the tcm and a sensor comes on about bad clutch pack

PowerShift dual-clutch transmission, slipping, bucking, and shuddering during acceleration. Subject of a class-action lawsuit.

Transmission control module failure

Static through speakers - possible cause, alternator, spark plugs, or faulty wiring. Passenger air bag light - comes on and off on its own randomly. Overheats - with fluids all topped off and car parked and running for 5 minutes it will start extremely overheating with visible smoke. Not sure why. Wire cover - plastic panel on ground towards front of door on driver side needs better coverage. Panel just keeps popping off showing wires. Not sure to what. If gets wet from getting in and out of car can shock you while your driving if touch it just right. Emergency break - don't work Warming indicator - says doors are open when they aren't. Headlights - work when they want to. Theft alarm - don't work Hood pop lever - the lever to pop your hood isn't connected well. The whole lever is just hanging under my steering wheel from the cords. Not latched into anything just kinda floating in the air, makes it hard to pop the hood, can be a distraction while driving with something hitting your knee. Belt buckles - when using seat belts, comes unclicked randomly while driving or won't buckle at all when first trying to put it on. Trunk - unlatches and opens randomly while driving or parked. Shocks? - not sure if it's shocks or what it is. But there is no comfortability while driving. You can feel every bump, pot whole, Crack, anything you drive across. Think it messed up my bearings because of it. But I'm not a mechanic so these are just examples of what's going on and what i think.

The contact owns a 2013 Ford Fiesta. The vehicle had failed to start. Additionally, the contact stated that the vehicle failed to reverse. The transmission warning light was illuminated. The contact stated that the vehicle was not safe to drive. The contact related the failure to Ford Campaign Number: 14M02. The vehicle was taken to the local dealer, where it was diagnosed that the transmission clutch, the TCM, and the doors needed to be replaced. The contact stated that the vehicle was previously repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.

Mileage: 60,000

Car shudders with noises on the transmission, not going on reverse and sometimes can not go on driver or forward too, car has codes for transmission clutches

Transmission won't move in reverse and goes slow in drive

The contact owns a 2013 Ford Fiesta. The contact stated while driving approximately 40 MPH, and while driving up an incline, the vehicle was losing motive power. The contact depressed the accelerator pedal, and the vehicle was not responding as needed. The contact stated that while at the top of the hill and driving down the hill, the vehicle regained motive power. The contact stated that no warning light was illuminated. The contact stated that the failure was occurring while driving up an incline. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the internal transmission seals were leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 74,429.

Mileage: 74,429

The contact owns a 2013 Ford Fiesta. The contact stated while driving at various speeds, the vehicle was shuddering. The contact stated that previously it was difficult to shift out of park(P). Additionally, the contact stated that several unknown warning lights were illuminated. The message "Turn Vehicle Off - Transmission Overheating" and "Transmission Malfunction - Service Now" were temporarily displayed. The vehicle was towed to a local dealer where it was diagnosed that the clutch pads had seized and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 132,000.

Mileage: 132,000

Cars transmission went out at 64000 miles car started jerking then showed a message to use brake stop safely I pulled over and then said transmission hot give a few minutes then after a few minutes it said transmission ready then I tried to drive it and it did the same thing all over again. When I got it home I found out the reverse is out

The contact owns a 2013 Ford Fiesta. The contact stated while driving 30 MPH, the transmission experienced a catastrophic failure. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,800.

Mileage: 92,800

The contact owns a 2013 Ford Fiesta. The contact stated that while driving at various speeds on three occasions, the vehicle jerked, lost motive power, and failed to accelerate above 25 MPH. The check engine, oil, and ECM warning lights were illuminated. The vehicle was pulled over to the side of the road and restarted. The vehicle was taken to the residence. The vehicle was then taken to an independent mechanic where the failure could not be replicated. Additionally, the contact stated that while driving approximately 45 MPH, the failure persisted. The check engine and ECM warning lights were illuminated. The contact stated that the Transmission Malfunction message was displayed. The vehicle was taken to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 101,000.

Mileage: 101,000

The contact owns a 2013 Ford Fiesta. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the vehicle failed to shift into second gear and was stuck in first gear. The contact stated that there was transmission fluid coming from the transmission. There was no warning light illuminated. The contact was able to drive the vehicle to the residence however, the failure persisted. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

I have a 2013 Ford Fiesta that I had financed through a 3rd party just right at a year . The ride was rough to begin with and I began experiencing problems such as a loud shrieking/grinding noise under the hood , which triggered the check engine light . Also pressing the gas and the car not accelerating properly which causes jerking , stalling , and etc. I had a mechanic look at it and did minor repairs but this problem is reoccurring. Recently , I was backing out of a parking spot and shifted the car into drive from being in reverse and pressed the gas and it didn't accelerate it just made a loud revving noise and jerked until I proceeded out the parking lot into traffic. The car continued to jerk really ridiculously, and I had to put on emergency lights and pull over into the nearest parking lot. I then had to call someone to trail me home. I recently had it towed to a local transmission shop after it jerked/stalled out really bad on me in heavy traffic again and didn't really want to accelerate to the proper speed. The mechanics at the Transmission shop ran a thorough diagnostic , and other tests and let me know that it's the Transmission Control Module that needs replaced and that it has to go to the dealership. Well I called a Ford Dealership , and the representative said it takes months to get in a new Transmission Control Module and also that even when replaced it really does not fix the problem as per many other similar situations the service representative has dealt with. I have been completely screwed all the way around with this car and I'm not even sure why there isn't a recall on these 2013 Fod Fiesta because they are really dangerous and it's so very inconvenient with all the troubles that come with it.

I have a 2013 Ford Fiesta that I had financed through a 3rd party just right at a year . The ride was rough to begin with and I began experiencing problems such as a loud shrieking/grinding noise under the hood , which triggered the check engine light . Also pressing the gas and the car not accelerating properly which causes jerking , stalling , and etc. I had a mechanic look at it and did minor repairs but this problem is reoccurring. Recently , I was backing out of a parking spot and shifted the car into drive from being in reverse and pressed the gas and it didn't accelerate it just made a loud revving noise and jerked until I proceeded out the parking lot into traffic. The car continued to jerk really ridiculously, and I had to put on emergency lights and pull over into the nearest parking lot. I then had to call someone to trail me home. I recently had it towed to a local transmission shop after it jerked/stalled out really bad on me in heavy traffic again and didn't really want to accelerate to the proper speed. The mechanics at the Transmission shop ran a thorough diagnostic , and other tests and let me know that it's the Transmission Control Module that needs replaced and that it has to go to the dealership. Well I called a Ford Dealership , and the representative said it takes months to get in a new Transmission Control Module and also that even when replaced it really does not fix the problem as per many other similar situations the service representative has dealt with. I have been completely screwed all the way around with this car and I'm not even sure why there isn't a recall on these 2013 Fod Fiesta because they are really dangerous and it's so very inconvenient with all the troubles that come with it.

we broke down in hopskinville kentucky at a gas station. had problems with going into drive and reverse. not wanting to shift. got it going on highway. wouldnt shift into gears lost of power. engine roars loudly and has difficulty shifting to higher gears when we attempt to accelerate. It feels like gears ears slipping or catching when speeding up or slowing down.Unpredictable shifting Trouble shifting into higher gear Trouble downshifting Getting stuck in the same gear. yes it has cause it would not shift and be stuck in the road.. took it to lovegreens in kirksville MO back at home. been nothing but issues and problems. they have lied to us and the ford customer service. they never ran a test on my vehicle they told ford that they havent done a test cause i was trying to get a loaner vehicle,. it has not been inspected. none of the lights came on until we experence the breakdown in kentucky. made it to athens alabama then had it trailered back to kirksville mo due to it almost causins a wreck. lovegreens said they have fixed the recall of the tcm but it was never fixed. i asked ford if i can get a diagnostic test if i can take it to another dealership for the recall... they would not honor it due to lovegreens claiming they fixed the tcm. 2 weeks later i went to pick the vehicle up it was stuck in first gear and it would not shift out of 1st gear. put it in L and then back to drive still would not shift gears. i decided to park it and i havent drove it since.

we broke down in hopskinville kentucky at a gas station. had problems with going into drive and reverse. not wanting to shift. got it going on highway. wouldnt shift into gears lost of power. engine roars loudly and has difficulty shifting to higher gears when we attempt to accelerate. It feels like gears ears slipping or catching when speeding up or slowing down.Unpredictable shifting Trouble shifting into higher gear Trouble downshifting Getting stuck in the same gear. yes it has cause it would not shift and be stuck in the road.. took it to lovegreens in kirksville MO back at home. been nothing but issues and problems. they have lied to us and the ford customer service. they never ran a test on my vehicle they told ford that they havent done a test cause i was trying to get a loaner vehicle,. it has not been inspected. none of the lights came on until we experence the breakdown in kentucky. made it to athens alabama then had it trailered back to kirksville mo due to it almost causins a wreck. lovegreens said they have fixed the recall of the tcm but it was never fixed. i asked ford if i can get a diagnostic test if i can take it to another dealership for the recall... they would not honor it due to lovegreens claiming they fixed the tcm. 2 weeks later i went to pick the vehicle up it was stuck in first gear and it would not shift out of 1st gear. put it in L and then back to drive still would not shift gears. i decided to park it and i havent drove it since.

The contact owns a 2013 Ford Fiesta. The contact stated while accelerating from a complete stop, the vehicle would jerk and would hesitate to respond. Additionally, the contact stated that the failure recurred while driving from a complete stop, and the vehicle stalled in the middle of the road. The check engine warning light was illuminated. The contact stated that her husband depressed the accelerator pedal and was able to continue driving; however, the vehicle failed to exceed 20 MPH. The vehicle was taken to the dealer, where the TCM was replaced under Ford Campaign Number: 14M02. The contact stated that while driving from a complete stop, the vehicle was shuddering. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 2,500.

Mileage: 2,500

The contact owns a 2013 Ford Fiesta. The contact stated that while his daughter was attempting to reverse; after shifting into reverse, the vehicle failed to move. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission control module and the clutch. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2013 Ford Fiesta. The contact stated while driving approximately 35 MPH, the transmission seemed to have slipped out of gear, and the vehicle decelerated to 10 MPH. As the contact depressed the accelerator, the vehicle was bucking into gear. The contact stated that the check engine warning light was illuminated and there was an indicator flashing that the transmission had overheated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the TCM needed to be replaced. Additionally, the TCM failure caused damages to the transmission and the transmission needed to be repaired. The vehicle had not been repaired. The contact drove the vehicle from the dealer to her residence; however, while driving, the vehicle stalled and was towed to the residence. The contact researched online and related the failure to Customer Satisfaction Program: 14M02 Automatic Transmission Control Module (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 147,000.

Mileage: 147,000

The contact’s daughter owns a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently decelerated while the accelerator pedal was depressed. The contact then stated that that while the accelerator pedal was depressed the vehicle hesitated. No warning lights was illuminated. The vehicle was taken to the dealer where the failure could not be duplicated; however, the technician found that the clutch was slipping, and the clutch and shift forks failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 37,000.

Mileage: 37,000

The contact owns a 2013 Ford Fiesta. The contact stated that while driving at approximately 30-35 MPH, the vehicle was shaking and shuddering. The vehicle failed to move forward and stalled. The vehicle was restarted. The “Transmission Overheating - Service Immediately” message was displayed. The vehicle was towed to the local dealer, where the transmission control module was replaced, and it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 171,000.

Mileage: 171,000

The contact owns a 2013 Ford Fiesta. The contact stated while making a left turn at the traffic light, with her grandchild in a car seat in the rear passenger seat, the rear passenger's side door opened inadvertently. The contact stopped in the middle of the road. A bystander attempted to close the rear passenger's side door; however, the door failed to closed. The bystander was able to keep the door closed by using a cord. The contact moved her grandchild to the rear middle seat. The contact also stated that while driving on another occasion, the front driver's side and front passenger's side doors inadvertently opened.  Additionally, the contact stated while driving on a slight incline, the vehicle inadvertently rolled back. The contact depressed the accelerator pedal, but the vehicle failed to respond. The contact depressed the brake pedal, but the failed to respond. The contact engaged the electronic parking brake; however, the vehicle rolled to the base of the incline. The contact was able to continue driving on the leveled road surface. The contact stated that the failure had been recurring while driving on an incline. The manufacturer was notified of the failure and advised to contact the dealer for recall repairs. The dealer was contacted. The vehicle was not diagnosed nor repaired. The contact also stated that the seat belts pretensioners of the vehicle were not retracting as intended. Additionally, the contact stated that the vehicle was previously involved in a crash. The contact stated while idled at the traffic light, another vehicle crashed into the front end of the vehicle. The front driver's side air bag and knee air bag deployed and propelled burning fragments on the contact's face, legs, neck chest, arms. The contact also stated that the front driver's side air bag also hit her on her chin and neck and knocked her unconscious. The contact was transported to the hospital by emergency services. A police report was filed. The contact stated that she sustained burns all over her body and had been r

Mileage: 32,000

The contact owns a 2013 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the transmission unintendedly shifted into neutral(N). Additionally, the contact stated that the transmission failed to shift into reverse(R) as needed. The vehicle was taken to the dealer, who performed a relearn, a visual inspection, and an adaptation test. No failure was found; however, the contact stated that the failure recurred. Additionally, the check engine warning light was illuminated. The contact related the failure to Customer Satisfaction Programs: 15N22 (Transmission Control Module), 19N07 (Transmission Control Module), and 14M02 (Transmission Control Module). The manufacturer was made aware of the failure. The failure mileage was approximately 52,901.

Mileage: 52,901

The contact owns a 2013 Ford Fiesta. The contact stated while attempting to shift into reverse, the vehicle failed to shift into the intended gear with the check engine warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the transmission control module needed to be replaced. The contact was informed that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall and provide no further assistance. The failure mileage was 78,175.

Mileage: 78,175

The contact's daughter owns a 2013 Ford Fiesta. The contact stated that while her daughter was attempting to reverse out of a parking spot, the vehicle failed to respond with the engine revving. There was no warning light illuminated. The contact stated that her daughter turned off and restarted the vehicle several times; however, the failure persisted. The contact's daughter shifted into drive(D) and the vehicle responded. The vehicle was towed to the local dealer, where it was diagnosed that the TCM needed to be replaced and that the failure was related to an unknown extended warranty program that had expired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 100,000. The VIN was not available.

Mileage: 100,000

I bought a Ford Fiesta in 2013 at Ford Parkway, Winston Salem. I received a letter from Ford to recall this car due to the transmission being defective stating that I can either file a lawsuit or bring the car to Ford to replace the transmission. Ford said they would replace the transmission. After that, I noticed that the noise was a bit less than before and my wife started using the car but not daily because she has been working from home, which resulted in having less than 56K mileage. Recently, I noticed that the car was not running smoothly, and a loud noise started to come every time I drive the car. I went to Ford Parkway, they said the entire transmission needs to be replaced, I told them that they should have done so when they said they did back to 2017. However, the service department informed me that they only replaced the outer shaft and the clutches back then, even though this was a known manufacturer defect issue and Ford stopped making this model because of that. Now, because of not driving this car daily for long miles like most people do, the transmission problem popped up later than expected and after my warranty period has expired which I wouldn't have benefit from it anyway because of the coverage that was for the transmission software only. I talked with the service director at Ford parkway, and explained to him that the warranty period should have nothing to do with the defect issue because lots of people who were lucky enough discovered this fatal issue early enough to get reimbursed and settled from Ford without waiting all that long as in my case because of not driving the car daily. I also talked to Ford customer service and asked to speak with a regional manager, they refused and said that they opened a case for me but they could not let me talk with the regional manager because he couldn't do anything. I have the call Ref number. Please advise on how this fatal issue can be settled as it threats our safety every time we drive the car.

The contact owns a 2013 Ford Fiesta. The contact stated while driving 20 MPH, the vehicle failed to accelerate properly. The contact stated that there was no warning light illuminated. The vehicle was taken to an independent mechanic and the mechanic stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that there was no recall for the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 100,000.

Mileage: 100,000

The contact owns a 2013 Ford Fiesta. The contact stated while driving from a complete stop, the vehicle hesitated to respond and was jerking significantly. The contact stated that the failure also occurred while driving at various speeds. There was no warning light illuminated. The vehicle was taken to dealer several times. The dealer replaced the transmission clutch under warranty. The contact stated that the failure reoccurred 6 years later. The vehicle was taken back to the local dealer, where it was diagnosed that the transmission clutch needed to be replaced; however, the dealer informed the contact that the vehicle could not be repaired under warranty. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 20,000.

Mileage: 20,000

I purchased the vehicles from Duffy's Auto in Auburn Washington. After the first week of signing the paperwork I noticed a problem with the transmission that was significant. I brought it into the dealership and spoke to Tim Duffy owner of Duffy's Auto. He took it in and went for a test drive and said to me quote "your transmission is shot". "I hope you got the power train warranty on your loan". I replied yes it was strongly suggested by your sales representative. I paid $1,250 for this warranty. It was suggested by Tim Duffy that I continue to drive the vehicle until the check engine light comes on which triggered a response of why do we have to wait till it completely breaks down? He said it would make it easier on the dealership to get a transmission if he had the codes. My car continues to have issues when coming to a complete stop and starting again it's like a shake rattle and roll. At one time going up a hill and it slipped out of gear is all I can figure. I noticed on consumer complaints that this vehicle is infamous for transmission issues for this year and model. I now have a car that is worth virtually nothing with the transmission having issues and a dealership unwilling to fix it. I need help. I am a consumer who is a caregiver and needs a reliable transportation and I had high hopes for this vehicle to provide that. However after the first week of noticing the problem I have reported it to several individuals at Duffy's Auto in Auburn Washington. They are attempting to resolve some issues but I have a feeling come tomorrow when I turn the car in that nothing's going to be done and I need to know legally where I can start a process of obtaining a lawyer. Thank you for your time and listening to my concerns and complaint. I just want to car that runs good. If you need to reach me please call 253-340-9071. Sincerely, Brock Foltz

The contact’s daughter owns 2013 Ford Fiesta. The contact stated while his daughter was driving at 40 MPH, the accelerator pedal was depressed but the vehicle failed to respond. The contact was unsure whether there were warning lights illuminated. The contact’s daughter was able to continue driving. The contact stated that the failure had been reoccurring. The vehicle was taken to the dealer where it was diagnosed that the transmission control module (TCM) had failed and needed to be replaced; however, the parts had been on national back order. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the parts were not available. The failure mileage was approximately 54,000.

Mileage: 54,000

The contact owns a 2013 Ford Fiesta. The contact stated while driving 35 MPH, the accelerator pedal was depressed and the RPM increased with the engine revving; however, the vehicle failed to respond. Additionally, the vehicle also failed to reverse as needed. The contact stated that the vehicle also failed to exceed 10 MPH while driving. No warning light was illuminated. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 158,000.

Mileage: 158,000

The contact owns a 2013 Ford Fiesta. The contact stated that the vehicle would surge while driving and the vehicle was making an abnormal clinking sound. Additionally, the contact stated while driving 35 MPH, the vehicle was surging significantly and started to decelerate independently. The "Transmission Malfunction. Service Now" message was displayed. The contact released the accelerator pedal and depressed the brake pedal. The contact then slowly depressed the accelerator pedal and the vehicle responded. The contact was able to continue driving at slower speeds. The dealer was contacted and informed the contact that they did not have an early availability for diagnostic test. The vehicle was taken to a transmission specialist where it was diagnosed that the Transmission Control Module needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 35,200.

Mileage: 35,200

The contact owns a 2013 Ford Fiesta. The contact stated that while coming to a stop, the vehicle shuddered and hesitated before stalling. The transmission failure message was displayed. Additionally, on several occasions, the vehicle would not immediately respond after shifting to reverse(R). The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified but no assistance was offered. The approximate failure mileage was 83,000.

Mileage: 83,000

CONSTITUENT EXPERIENCED TRANSMISSION FAILURE ON THEIR 2013 FORD FIESTA. THE CONSUMER STATED THE VEHICLE WAS APART OF A CLASS ACTION LAWSUIT, BUT THE CONSUMER WAS UNSATISFIED WITH THE SETTLEMENT.

The contact owns a 2013 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and then lost motive power. The vehicle was taken to an independent mechanic and diagnosed with transmission failure. The mechanic replaced the transmission; however, the failure recurred. Several unknown dealers were made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was made aware of the failure and two cases were opened. The manufacturer referred the contact to the Better Business Bureau and NHTSA for assistance. The failure mileage was approximately 22,000.

Mileage: 22,000

The contact owns a 2013 Ford Fiesta. The contact stated while his wife was driving uphill at 5 MPH, the transmission inadvertently lost power and the vehicle rolled back downhill. There were no warning lights illuminated. The contact stated after replacing the battery himself, the warning message "transmission malfunction" appeared on the instrument panel. The vehicle was taken to the dealer but was not diagnosed nor repaired. The manufacturer was notified of the failure and advised the contact to file a complaint with the NHTSA. The approximate failure mileage was 52,000.

Mileage: 52,000

My transmission light came on and the car began to shutter, would stay at a consistent speed even when I wasn't touching the gas pedal, and the tachometer was fluctuating up and down when I was not touching the gas pedal. I had a passenger in the car, and we both felt unsafe with how the car was acting. I took the car into an auto shop to look at the transmission fluid in case that was the issue, but they said it was fine and that I should have a diagnostic test done on the transmission to see if it needs to be replaced.

The car suddenly couldn't move in reverse gear or any other forward gear except 1st gear. It is definitely very risky especially if you were on the highway, car cannot move faster than 10 mph. The check engine light was also on. Dealer said it needs a TCM replacement but the parts can take months to get. It is supposed to be a very well-known issue as ford covers this under the TCM extended warranty. Now I'm left in nowhere, stuck at home without a car and Ford doesn't provide any resolution for me to commute or move around.

The contact owns a 2013 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle loss motive power and stalled. Occasionally while driving, the transmission erroneously shifted into neutral and the vehicle failed to accelerate. The vehicle was examined by an independent mechanic who diagnosed that the shift control module was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not yet contacted regarding the failure. The failure mileage was 40,000. The VIN was not available.

Mileage: 40,000

PURCHASED USED ON MARCH 2021 DEALERSHIP SOMEHOW MADE IT DRIVE PERFECT UNTIL I DROVE IT FOR 2 DAYS. THEN NOTICED ENGINE SHIFTING ISSUES, LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING, NO-START, OR A LACK OF POWER. IDLES VERY ROUGH IN PARKED POSITION- SPITTING AND SPUTTERING. VEHICLE STALLING, LOSING POWER WHILE DRIVING, RPMS AT 4 WHILE ON HIGHWAY @ 65-70 MPH AS IF IT NEVER CHANGED OUT OF 2ND OR 3RD GEAR. CALLED FORD AND HAD THE TCM UPDATED APRIL 2021 AT GABRIEL FORD DEALERSHIP,LIVINGSTON TEXAS.THE UPDATE DID NOT HELP AND I WAS TOLD THAT I NEEDED TO “DRIVE IT LIKE I STOLE IT” BUT THAT MAKES THE POWER-TRAIN ISSUES WORSE. FORD DEALERSHIP POINTED ME TO NHTSA TO WRITE A COMPLAINT. AS OF MAY 15, 2021 IT DOESN'T MATTER IF ITS ON HIGHWAY, LOCAL IN TOWN, LOW MPH OR 65 MPH THE TRANSMISSION CONTINUES TO JERK, LOSE POWER, SPUTTER, AFTER UPDATING THE CHECK ENGINE WARNING LIGHT NEVER CAME ON WHEN TRANSMISSION ISSUES HAPPENED. VEHICLE JERKING. AFTER DRIVING ABOUT 20 MILES WITH RPMS AT 4 STOPPING AT A LIGHT THEN TRYING TO ACCELERATE THE VEHICLE SPUTTERED AND WOULD NOT GAIN ACCELERATION, VERY SLOW TO GAIN ACCELERATION. LOSS OF ACCELERATION POWER WILL CUT OUT & CAR WILL BUCK & SPUTTER, ALSO MAKES A GRINDING OR NOISE THEN STOPPED. IT'S ALMOST CAUSED ACCIDENTS WITH MY CHILDREN IN THE CAR!. RPM REVS UP REALLY HIGH BUT THE SPEED DOESN’T CHANGE. AT A RED LIGHT MY CAR BEGAN ACTING FUNNY WHEN THE LIGHT TURNED GREEN THE CAR WAS HESITANT TO GO IT WAS HAVING TROUBLE SHIFTING AND ACCELERATING THE CHECK ENGINE LIGHT NEVER CAME ON. THIS VEHICLE POWER TRAIN TRANSMISSION IS FAULTY AND VERY DANGEROUS. HIGHWAY OR STREET DRIVING, IN TRAFFIC, PRESENTING A DANGEROUS DRIVING HAZARD. CURRENT MILEAGE @144,000

Mileage: 144,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE TRANSMISSION FAILED TO SHIFT GEARS AS NEEDED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO FAMILY FORD (909 PIKE ST, MARIETTA, OH 45750) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED TWICE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

Mileage: 105,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED WHILE AT STATIONARY AND ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE NEARLY STALLED WHILE IN MOTION. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

Mileage: 78,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE CONTACT REFERENCED MANUFACTURER COMMUNICATION NUMBER: 14M02-S4 (POWER TRAIN) AS A POSSIBLE SOLUTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

LOSS OF ACCELERATION POWER WILL CUT OUT & CAR WILL BUCK & SPUTTER. IT'S ALMOST CAUSED ACCIDENTS. FAULTY TRANSMISSIONS

I AM THE 2ND OWNER OF THE VEHICLE. THIS CAR HAD NO KNOWN ISSUES UNTIL 6 MOHTS AFTER PURCHASE. I PURCHASED THIS CAR IN MARCH 26, 2018. CAR STUTTERS WHEN ACCELERATING, WHEN I FIRST PUSH THE GAS PEDAL THE CAR ACTS AS IF I’M PUSH BOTH THE GAS AND BREAK IT DOESN’T KNOW IF IT WANTS TO GO OR NOT THE RPM REVS UP REALLY HIGH BUT THE SPEED DOESN’T CHANGE. AT A RED LIGHT MY CAR BEGAN ACTING FUNNY WHEN THE LIGHT TURNED GREEN THE CAR WAS HESITANT TO GO IT WAS HAVING TROUBLE SHIFTING AND ACCELERATING THE CHECK ENGINE LIGHT CAME ON THE NEXT DAY AND THE CODE CAME BACK FOR A CLUTCH SENSOR I HAVE A DUAL TRANSMISSION FORD FIESTA THE CAR WONT TURN OVER SOMETIMES AND HAS TROUBLE STOPPING. WHEN I AM ON THE HIGHWAY AND I HAVE TO STOP AT A STOPLIGHT MY ENGINE WARNING LIGHT WILL COME ON AND THE CAR WILL IDLE ROUGH.

Mileage: 122,518

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT AT LOW SPEEDS, THE VEHICLE HESITATED WHILE SHIFTING GEARS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO KINDLE FORD-LINCOLN (525 STONE HARBOR BLVD, CAPE MAY COURT HOUSE, NJ 08210, (800) 678-8320) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFTER, INPUT SEAL, AND CLUTCH WHERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,300.

Mileage: 74,300

WHILE DRIVING THE VEHICLE ALL POWER WAS LOST AND THE CAR WAS NOT CONTROLABLE. THE ENGINE MALFUNCTION LILGHT DID COME ON. I DID HAVE THE CAR TOWED AND IS APPARENTLY A KNOW WIRING ISSUE RELATED TO SERVICE BULLETIN TSB-131115.

Mileage: 61,000

TL* THE CONTACT OWNS 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE SHUDDERED AND JERKED WHILE SHIFTING INTO 1ST GEAR CAUSING THE VEHICLE TO STALL WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND RESUMED NORMAL OPERATION AFTER APPROXIMATELY 30 MINUTES. THE VEHICLE WAS TAKEN TO METRO FORD (2860 S. NOLAND RD, INDEPENDENCE, MO 64055) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED. THE VEHICLE WAS NOT DRIVABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS 30,211.

Mileage: 30,211

THE CAR JERKS OR BUCKS WHEN CHANGING GEARS LOSES SPEED WHEN CHANGING GEARS

Mileage: 71,435

THE CAR HAS AN ISSUE WITH THE PCM. IT HAS A RECALL THAT WAS NEVER FIXED, BUT A CODE POPS UP REGARDING THAT ISSUE WHEN I SELF DIAGNOSE THE CAR. ALSO, MY TRANSMISSION IS ACTING UP AND A WRENCH LIGHT POPS UP SAYING "ENGINE MALFUNCTION. SERVICE NOW." THE TRANSMISSION SHUDDERS TOO WHEN ACCELERATING AND NOW THE CAR DRIVES SLOW CONSTANTLY.

Mileage: 79,100

6/18/20 CAR SEIZED UP AS IF HAND BRAKE WERE ON. LOUD GRINDING, SHAKING, BARELY MOVE ON ACCELERATION. FORD DEALER SAID NOTHING WRONG. 6/20/20. RETURNED TO FORD WITH SAME COMPLAINT BUT WORSE. REPAIRED TRANSMISSION LEAK. 8/11/20 TOWED TO AAA RECOMMENDED MECHANIC. SAID PROBLEM WAS BRAKES. MADE REPAIR. 8/31/20 SAME SYMPTOMS BUT MUCH WORSE. TOWED TO SAME MECHANIC. DO NOT HAVE RESPONSE YET. RESEARCHED SYMPTOMS ON MOTORBISQUIT, CARCOMPLAINTS, FORD CORPORATE WEBSITE. ALL SAY 2013 FIESTA TRANSMISSION IS A LEMON. MY CAR IS DANGEROUS TO DRIVE.

Mileage: 54,000

ENGINE MALFUNCTION SERVICE NOW MESSAGE APPEARS RANDOMLY. ENGINE LOSES POWER, NO ACCELERATOR PEDAL FUNCTION WHILE HIGHWAY OR STREET DRIVING, IN TRAFFIC, PRESENTING A DANGEROUS DRIVING HAZARD. FORD DEALER SAY'S" NO DTC FOUND UPON TESTING. CANNOT DETERMINE CAUSE, CANNOT REPAIR .

Mileage: 167,000

CAR STUTTERS WHEN ACCELERATING, WHEN I FIRST PUSH THE GAS PEDAL THE CAR ACTS AS IF I'M PUSH BOTH THE GAS AND BREAK IT DOESN'T KNOW IF IT WANTS TO GO OR NOT THE RPM REVS UP REALLY HIGH BUT THE SPEED DOESN'T CHANGE

Mileage: 56,000

CARS SHUDDERS FALLS OUT OF GEAR WITH LOST OF POWER. WAS REPAIRED IN AUGUST 2018 AND AGAIN IN NOVEMBER 2019 AND IT STILL DOING THE SAME THING. LAST VISIT TO DEALER THEY SAID IT WAS NOT BAD ENOUGH FOR ANOTHER REPAIR.

Mileage: 49,000

AT A RED LIGHT MY CAR BEGAN ACTING FUNNY WHEN THE LIGHT TURNED GREEN THE CAR WAS HESITANT TO GO IT WAS HAVING TROUBLE SHIFTING AND ACCELERATING THE CHECK ENGINE LIGHT CAME ON THE NEXT DAY AND THE CODE CAME BACK FOR A CLUTCH SENSOR I HAVE A DUAL TRANSMISSION FORD FIESTA THE CAR WONT TURN OVER SOMETIMES AND HAS TROUBLE STOPPING

Mileage: 77,900

THE VEHICLE DOESN'T EVEN HAVE 74K ON IT AND THE TRANSMISSION IS SLIPPING. YOU ACCELERATE AND IT LIKE THE WHOLE CAR SHIMMIES AND IT JUST DOESN'T WANT TO GO. THEN WHEN UR DRIVING IT WHEN SWITCHING FROM 1ST GEAR TO 2AND YOU HAVE TO WATCH IT BECAUSE IT ACTS LIKE IT DOESN'T WANT TO KICK OVER. SOMETIMES IT REACHES A LITTLE OVER 4K IF YOU HAVE TO SLOW A BIT SO IT WILL KICK TO 2ND. ALSO WHEN YOU ACCELERATE AND GO INTO A TURN, IT FEELS LIKE THE WHEELS ARE TRYING TO GO BUT THE WHOLE CAR SHIMMIES AND NOW A METALLIC CLANGING FROM TIME TO TIME. THE VEHICLE GETS REGULAR OIL CHANGES AND HAD A TUNE UP ON MAY 30TH 2020. *TR

Mileage: 73,900

FORD FRONT AXLE AND DEFECTIVE FAULTY TRANSMISSION -2013 FORD FIESTA TWO MAJOR THINGS WENT WRONG. *TR

Mileage: 110

TRANSMISSION PROBLEM - DEFECTIVE AND FAULTY TRANSMISSION FIRESTONE 06-08-20. *TR

Mileage: 110

FORD FAULTY TRANSMISSION PROBLEM - FORD FIESTA. *TR

Mileage: 110

TL* THE CONTACT CALLED ON BEHALF OF HER SISTER WHO OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE HER SISTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE JERKED AND FAILED TO IMMEDIATELY STOP. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO TINDOL FORD (1901 E FRANKLIN BLVD, GASTONIA, NC 28054, 704-867-8341) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

Mileage: 143,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ACCELERATOR WAS DEPRESSED RIGHT AFTER AND THE VEHICLE HESITATED. THE CONTACT STATED THAT AFTER SEVERAL MINUTES THE VEHICLE STARTED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE MIGHT BE DUE TO A SENSOR OR AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED WITH THE GEAR SHIFTER IN THE PARK POSITION, THE WHEELS REMAINED SPINNING. THE VEHICLE WAS TAKEN TO PRESTIGE FORD OF MOUNT DORA 17701 US-441, MT DORA, FL 32757, (352) 357-5522 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $2,000. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BY THE DEALER AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL AND ALSO THAT THE VEHICLE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING FROM A STOP POSITION THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER THE VEHICLE SHUDDERED AND HESITATED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED WOODY SMITH FORD 535 S YELLOWSTONE HWY, REXBURG, ID 83440 (208) 356-3636, BUT THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 134,000.

Mileage: 134,000

THE VEHICLE IS STRAINING TO PICK BACK UP SPEED ONCE IT COMES TO A STOP OR SLOWS DOWN. THERE ALSO SEEMS TO BE A CLICKING SOUND COMING FROM THE TRANSMISSION ON THE DRIVER SIDE. IT SEEMS TO HAVE TROUBLE SWITCHING OVER THE YEARS BECAUSE IT'S A DUAL TRANSMISSION I'M SUSPECTING SOMETHING'S WRONG WITH THE CLUTCH THERE SEEMS TO BE A SHUTTER.

Mileage: 70,000

CAR REMAINS STUTTERING IDILING HIGH THEN LOW ATEMPS TO SHUT OFF FROM TIME TO TIME, I HAVE TAKING VEHICLE TO GET CHECKED AT LOCAL FORD DEALER ONLY WHEN CHECK ENGINE LIGHT COMES ON AND SAYS TCM FAILURE OR MAL FUNCTION, THEY REPAIR THE PART IF IT'S AVAILABLE BUT NOW CAR STILL DOES THE SAME THING ONLY DIFFERENCE NO ONCHECK ENGINE LIGHT COMES ON NOW ALL REPAIR HAS TO COME OUT OF MY POCKET BECAUSE THEY SAY NO CHECK ENGINE LIGHT DISPLAYED SONRHWY HAVE TO GUESS WHATBITNIS. THIS IS A KNOWN PROBLEM FROM THIS MODEL VEHICLE EVEN HAD A CLASS ACTION LAWSUITS WHICH I DIDN'T PARTAKE IN AND FORD JUST WON'T RECALL THIS STUPID VEHICLE. I TRUSTED FORD AND FINANCED THIS CAR FOR WHAT IT EVENTUALLY WILL GET US HURT OR EVEN KILLED.

Mileage: 72,675

IM NOT SURE IF I HAVE SELECTED CORRECT OPTIONS. BUT ALL I KNOW IS WHEN I SLOW MY CAR AND THEY TRY TO ACCELERATE THE CAR DOES NOT SPEED UP IMMEDIATELY IT TAKE FEW MINUTES. HENCE I HAVE TO ACCELERATE MORE TO MAKE THE CAR RUNNING. THIS HAS ALWAYS BEEN AN ISSUE. QUITE DIFFICULT WHILE SWITCHING LANES ON HIGHWAYS OR TAKING TURNS. SPECIALLY DRIVING IN WINTER IS SCARY. I FIND THE CAR VERY UNPREDICTABLE. I TOOK IT TO THE SERVICING CENTRE IN TORONTO CA AT DUFFERIN FOR THE RECALL THAT WAS ISSUED AND THE ISSUE IS STILL NOT RESOLVED. AFTER INFORMING THEM THEY JUST DISREGARDED SAYING THIS IS AN ISSUE WITH ALL FORD. THINKING IM A WOMEN AND DONT UNDERSTAND MUCH OF CARS I FORGOT ABOUT IT. EVEN WHEN IT RAINS WHILE APPLYING A BRAKE IT STARTLES AND DOESN'T STOP IMMEDIATELY. THIS ISSUE WAS ALSO DISCUSSED WITH THE FORD CENTRE AT DUFFERIN ST IN TORONTO. I SOMETIMES FEAR TO DRIVE MY CAR AS I HAVE MY CHILD AND PETS ALONG WITH ME. THIS IS ONGOING THING DAILY SO CANT SPECIFY WHICH DATE EXACTLY AS WHENEVER WE DRIVE WE HAVE THIS ISSUE.

FORD FIESTAS HAVE RECEIVED NUMEROUS COMPLAINTS DUE TO THE POWERSHIFT TRANSMISSION FORD INSTALLED IN THE CARS. THIS CAUSES THE CAR TO HAVE MAJOR DELAYED ACCELERATION, SPORADIC JERKING WHILE DRIVING, SHUDDERING UPON ACCELERATION. I HAVE HAD TO DROVE OFF THE ROAD MULTIPLE TIMES, INCLUDING TONIGHT ON MY WAY HOME FROM WORK, TO AVOID BEING HIT WHILE MERGING ONTO HIGHWAYS OR ROADS DUE TO THIS DELAY IN ACCELERATION AND I KNOW IT'S ONLY A MATTER OF TIME BEFORE I'M IN AN ACCIDENT. FORD REFUSES TO DO ANYTHING OTHER THAN JUST REPLACING THE TRANSMISSION WITH ANOTHER ONE THAT DOES THE SAME THING IN LESS THAN A MONTH AFTER BEING INSTALLED. DON'T WAIT FOR PEOPLE TO GET HURT OR KILLED DUE TO FORD'S NEGLACANCGE IN THEIR TERRIBLE DESIGN OF THESE VEHICLES.

Mileage: 85,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 80 MPH, THE RPMS INCREASED AND THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL DID NOT WORK. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KUNES COUNTRY FORD STATELINE SUPERSTORE OF ANTIOCH (847-395-3900, LOCATED AT 104 ROUTE 173, ANTIOCH, IL 60002) WHERE IT WAS DIAGNOSED THAT THE DUAL CLUTCH ACCELERATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

Mileage: 165,000

THE TRANSMISSION IS VERY ROUGH WHEN SHIFTING, HESITATING, SKIPPING, DOES NOT SHIFT SMOOTHLY OR EASILY. I HAVE HAD THE VEHICLE SERVICED AND BEEN TOLD OTHER TRANSMISSIONS HAVE THE SAME PROBLEM. ON NOVEMBER 3 2019 THE CHECK ENGINE LIGHT AND MAINTENANCE LIGHT CAME ON THE DASHBOARD. THE WARNING MESSAGE SAID TRANSMISSION NEEDS TO BE SERVICED.

Mileage: 81,920

MY CAR HAS HAD TRANSMISSION ISSUES SINCE I BOUGHT THE VEHICLE. I HAVE HAD IT SERVICED SEVERAL TIMES UNDER THE WARRANTY BUT AM STILL HAVING ISSUES, EVEN AFTER ALL THE SERVICES AND NOW I AM OUTSIDE OF THE EXTENDED WARRANTY & THEY WANT ME TO PAY FOR ALL REPAIRS DUE TO THE FAULTY TRANSMISSION IN THE FORD FIESTAS. I WAS FIRST TOLD IT WAS A LIFETIME WARRANTY BUT TURNS OUT THEY JUST EXTENDED IT TO 150,000 MILES, WHICH I WAS BARELY OVER. I EXPERIENCED LUNGING FORWARD, LOSS OF POWER AND WHAT SOUNDS LIKE METAL SCRAPING AGAINST METAL.

Mileage: 150,308

STILL HAVING PROBLEMS SHAKING AND SHUDDERING. LACK OF POWER WHEN ACCELERATING ON THE FREEWAY.

Mileage: 60,000

MY VEHICLE KEEP LEAKING BRAKE FLUID. THEN SLOWLY BUT SURELY, I WASN'T ABLE TO SHIFT INTO 3RD GEAR. THE CAR WOULD "SHUDDER" IN NEUTRAL AND STARTED RUNNING LOUD. FINALLY, I THINK BECAUSE OF THE BRAKE FLUID LEAK DESPITE ME CONTINUOUSLY ADDING FLUID, THE CAR WOULDN'T SHIFT INTO GEAR. I HAD ASKED AROUND AND WAS TOLD MY GEARBOX NEEDED TO BE OILED AND HAVE THE OIL CHANGED, GEAR SHIFT NEEDED REPAIR OR THE INPUT OR OUTPUT FOR THE FRONT END NEEDED REPAIRING.

Mileage: 100,000

THE WRENCH WARNING LIGHT WITH "ENGINE MALFUNCTION SERVICE NOW" MESSAGE APPEARING ON THE DASH. THIS HAS HAPPENED MULTIPLE TIMES WITH THIS VEHICLE. IT WILL SPORADICALLY COME ON AND GO OFF. IT APPEARS THIS IS A KNOWN ISSUE AFTER READING VARIOUS COMPLAINTS OF THE SAME THING FOR THIS MAKE/MODEL OF VEHICLE, BUT YET NO RECALL HAS BEEN ANNOUNCED, ONLY TSB'S. THERE ARE PENDING LAWSUITS AS WELL - FOR THIS EXACT ISSUE. THE DEALERSHIP WANTS TO CHARGE ME A DIAGNOSTIC FEE FOR A KNOWN ISSUE AT $350+ THIS NEEDS TO BE CONVERTED TO A RECALL. THE VEHICLE IS UNSTABLE, AND UNSAFE. IF FORD WON'T FIX THIS, I WILL BE FORCED TO FIND AN ATTORNEY.

Mileage: 87,000

I HAVE OWNED MY CAR SINCE 2017 AND I WAS THE 5TH OWNER BY 43K MILES DUE TO THE ISSUES THIS CAR HAS HAD. ITS NOW WORKING ON ITS 4TH CLUTCH REPLACEMENT SINCE 43K MILES AND IT ONLY HAS 99400K MILES ON IT . IT NOW HAS A DISTINCT WHINE FROM THE TRANSMISSION AND FORD JUST CONTINUES TO KICK ME OUT THE DOOR LIKE NOTHINGS WRONG . THEY WANT TO CHARGE ME LEFT AND RIGHT FOR SOMETHING THAT ISNT MY ISSUE . I ALSO HAVE INCLUDED THE WARRANTY REPAIR HISTORY ON THE VEHICLE

Mileage: 99,300

VEHICLE SHAKES AND SHUDDERS ON ACCELERATION. IT HAS LOUD NOISE AND DECREASED SPEED WHILE ON RAMPS OR INCLINES. THE CHECK ENGINE LIGHT CAME ON A LOT AND WOULD OVERHEAT WHILE I WAS ON THE FREEWAY. THERE WAS ALSO A FLUID LEAK UNDER THE VEHICLE.

Mileage: 63,177

TRANSMISSION JERKS AND SHUDDERS WHEN THE CAR GETS HOT. THE CHECK ENGINE LIGHT IS ON CONSTANTLY AND WHEN THE CAR GOES UPHILL IT ROLLS BACKWARDS.

Mileage: 24,069

DELAYED SHIFT AT TAKEOFF; SHUDDER AND SLOW SPEEDS AT ACCELERATION. VEHICLE HESITATES TO ACCELERATE; SHUDDERS, AND RATTLES. *RECALL REPROGRAM OF PCM AND TCM TWICE

Mileage: 10,032

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED WHILE MAKING A TURN. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED AFTER MAKING A COMPLETE STOP. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT TOOK THE VEHICLE TO DEWEY FORD (3055 SE DELAWARE AVE, ANKENY, IA 50021, 515-963-9575) WHERE THE CLUTCH WAS REPLACED THREE OR FOUR TIMES; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TRANSMISSION HESITATES AND CRACKLES WHEN ACCELERATING FROM STOPS. CHECK ENGINE LIGHT CONSTANTLY ON.

Mileage: 5,044

THE TRANSMISSION FEELS LIKE IT IS SLIPPING. IT MAKES A GRINDING NOISE AS WELL

Mileage: 13,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 60 MPH ON THE FREEWAY, THE CONTACT FELT AN EXPLOSION AND THE VEHICLE STALLED. IT WAS UNKNOWN IF ANY WARNING INDICATORS WERE ILLUMINATED BESIDES THE AIR BAG INDICATOR, WHICH WAS ALREADY ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO FORD OF ORANGE (1350 W. KATELLA AVENUE, ORANGE, CA 92867, 888-697-3989) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DAMAGED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 99,000.

Mileage: 99,000

TRANSMISSION SHUDDERS, JERKS, FALLS INTO NEUTRAL AT HIGH SPEEDS AND HAS BEEN REPAIRED TWICE FOR THE SAME PROBLEM IN LESS THAN A YEAR. FORD NEEDS TO RECALL THESES DEFECTIVE TRANSMISSIONS

Mileage: 28,000

DPS6 TRANSMISSION SLIPPING INTO NEUTRAL & NOT GOING BACK INTO GEAR ON AT LEAST 4 OCCASIONS STARTING FROM WHEN I PURCHASED THE PRE-OWNED CAR, JANUARY 2019. TOTAL LOSS OF POWER, HAD TO COAST TO SIDE OF ROAD.

Mileage: 101,000

THE TRANSMISSION SHIFTS UNEVENLY IN LOWER GEARS AND CAUSES THE CAR TO SHUDDER WITH SLOWED ACCELERATION, THIS HAPPENS EVERY USE. SOMETIMES, THE CAR WILL NOT ACCELERATE AND IT SLIPS INTO NEUTRAL WHILE DRIVING, UPON PRESSING THE GAS PEDAL THE ENGINE REVS BUT THE CAR WILL NOT MOVE. THIS CAN HAPPEN AT ANYTIME WITHOUT WARNING. THE ONLY WAY TO CORRECT THIS IS TO PUT THE CAR IN PARK AND RESTART THE ENGINE. I BROUGHT THIS TO THE ATTENTION OF A LOCAL FORD DEALERSHIP, THEY PERFORMED MAINTENANCE TO THE TRANSMISSION, BUT THIS DID NOT REMEDY THE PROBLEM.

Mileage: 50,000

A MONTH AFTER PURCHASE WHEN PUSHING ON THE GAS THE CAR WOULD NOT MOVE SOMETIMES WHILE OTHER TIMES IT WOULD ACCELERATE ON ITS OWN. WAS TAKEN BACK TO WAYNE AKERS FORD WHERE WE PURCHASED AND TOLD THAT IT WAS A TRANSMISSION ISSUE THAT COULD NOT BE FIXED UNTIL THE TRANSMISSION WAS COMPLETELY NON FUNCTIONING. HAVE CONTINUED TO HAVE ISSUES SINCE. THEN I BROUGHT IT TO AL PACKER FORD WEST AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO AS THE SUDDEN ACCELERATION OR NO ACCELERATION WAS A KNOWN ISSUE WITH THE TRANSMISSION THAT THEY COULD NOT DO ANYTHING ABOUT. I WAS INFORMED THAT THE WARRANTY WAS EXTENDED FOR THE ISSUES BUT I WOULD HAVE TO WAIT UNTIL THE TRANSMISSION MET FORD'S DEFINITION OF DEFECT OR DEFUNCT. MY 17YR OLD SON DRIVES THIS CAR AND IT IS NOT SAFE.

Mileage: 33,000

MULTIPLE ISSUE'S WITH MY FORD FIESTA (2013) TRANSMISSION. HAVE TAKEN IT TO THE FORD DEALER TO GET THE TCM RE-PROGRAMMED ABOUT 3 TIMES AND HAD IT REPLACED TWICE. TAKEN IT BACK FOR THE SHUTTERING ISSUE.CAR WOULD STALL AFTER MOVING FORWARD FROM A COMPLETE STOP. HAVE HAD THE CLUTCHES REPLACED IN IT. TOOK IT BACK AGAIN ON JULY 5TH 2019 FOR AN ISSUE WITH IT SLAMMING INTO REVERSE. WAS TOLD IT WAS READY ABOUT A WEEK LATER ON JULY 11TH. AFTER PAYING $60, THE SERVICE GUY TELLS ME IT WILL NOT GO INTO DRIVE AFTER LOOKING INTO THE ISSUE. I KEEP CALLING AND KEEP GETTING TOLD THAT THEY ARE WAITING FOR A TOOL TO COME IN TO TRY AND GET INTO DRIVE. TODAY IS JULY 24TH 2019 AND STILL NO CAR.

Mileage: 18,337

TRANSMISSION CONSTANTLY SLIPS. TRANSMISSION SURGES AND STALLS DAILY. THE TRANSMISSION ACTUALLY COMPLETELY WENT OUT 2 DAYS AFTER PURCHASE AND WAS REPLACED - THE TRANSMISSION NEVER WORKED PROPERLY. THIS CAR WAS IN FOR SERVICE ON 4 OCCASIONS AND LEFT SERVICE WITH THE SAME OR WORSE SYMPTOMS. EARNHARDT FORD IN CHANDLER, AZ STATED IT WAS FIXED EACH TIME AND PRETENDED THEY DID NOT FEEL THE SLIPS, SURGES AND STALLS WHEN TEST DROVE WITH ME AFTER SERVICE EACH TIME. I WAS TOLD THERE WAS NOTHING MORE THEY WERE GOING TO DO. **I DO NOT HAVE SERVICE DATES WITH ME AT THIS TIME - THE DATE IN "WHEN DID THIS HAPPEN" IS A GUESSTIMATE OF THE TIME AROUND SERVICING.

Mileage: 80,000

FORD FIESTA TRANSMISSION. I HAVE BEEN A LONG STANDING FORD CUSTOMER AND HAVE TRIED TO STAND BYE THE COMPANY BUT I CAN NO LONGER BE SILENT REGARDING MY EXPERIENCE WITH THE TRANSMISSION IN THIS CAR. I HAVE HAD THE CAR REPEATABILITY REPAIRED, THE CAR HAS PUT ME AT RISK MULTIPLE TIMES, FORD HAS NOT BEEN TRUTHFUL WITH ME ALONG THE WAY. I HAVE COMMUNICATED DIRECTLY TO FORD MY CONCERNS AND THEY HAVE LEFT ME WITH A CAR THAT IS UNSAFE, UNRELIABLE NOR SHOULD I TRY TO DUMP ON SOME UNSUSPECTING PERSON. THE COMPANY, COURT SYSTEM AND THE FEDERAL GOVERNMENT NEEDS TO WORK TOGETHER TO GET PEOPLE OUT OF THESE CARS ASAP. THIS IS WRONG AND EVERYONE KNOWS IT BUT NOTHING IS BEING DONE, IF THIS INFORMATION NEEDS TO GO TO ANOTHER FEDERAL AGENCY, PLEASE SHARE THIS WITH THEM. THIS CAR HAS BEEN A DEFECTIVE SAFETY HAZARD SINCE DAY ONE SINCE I BOUGHT IT, 8/22/13 AND IT HAS NOR WILL IT EVER BE RIGHT. PLEASE GET INVOLVED WITH THIS SYSTEMATIC SAFETY FAILURE.

STARTED THE CAR ON ONE HOT AND HUMID DAY AND, WHILE WAITING FOR MY WIFE AND AUNT AT A DRIVEWAY AND WITHOUT TOUCHING THE GEAR SHIFTER, I SAW THE GEAR DISPLAY MOMENTARILY JUMPED FROM PARK TO NEUTRAL AND THEN BACK TO PARK ON THE DISPLAY PANEL. IT HAPPENED A FEW TIMES AND I THOUGHT THAT WAS ODD. THE CAR HAD ALREADY UNDERGONE THREE TRANSMISSION OVERHAULS BEFORE THE EXTENDED WARRANTY ENDED SO I WAS FAMILIAR WITH THE TRANSMISSION PROBLEMS THAT PLAGUED THE CAR, FROM GRINDING GEARS TO SHUDDERING AND SLOW SHIFTING IN LOW SPEED OR AT AN INCLINE, ALL I HAD EXPERIENCED BEFORE. BUT THE SLIPPING GEAR WAS NEW. I DIDN'T THINK MUCH ABOUT IT AT FIRST AND DROVE OFF WHEN MY WIFE AND AUNT GOT ON. AT THE SECOND STOP SIGN, THE GEAR SLIPPED MOMENT AFTER I ACCELERATED FOLLOWING THE STOP. THERE WAS NO WARNING AT ALL ' NO ABNORMAL SOUND, NO WARNING MESSAGE, NO ENGINE LIGHT ON OR BLINKING. THE ENGINE REVVED UP AND THERE WAS NO MORE POWER TO THE WHEELS. ONLY THEN DID I NOTICE THE GEAR DISPLAY SHOWED THE CAR WAS IN NEUTRAL, BUT THE GEAR SHIFTER WAS STILL IN DRIVE. FORTUNATELY, THERE WERE NO OTHER CARS AROUND US. I IMMEDIATELY TRIED MOVING THE GEAR SHIFTER BUT IT WAS STUCK IN DRIVE WHILE THE GEAR WAS IN NEUTRAL. I STOPPED THE CAR AND TRIED AGAIN, TO NO AVAIL. I THEN TURNED OFF THE CAR AND WAS ABLE TO MOVE THE SHIFTER INTO PARK. I TURNED THE CAR BACK ON AND WAS ABLE TO MOVE THE SHIFTER INTO DRIVE, AND THE GEAR COOPERATED. I TURNED AROUND AND GOT BACK TO HOME SAFELY. I HAD COPED WITH ALL OF THE EARLIER TRANSMISSION PROBLEMS WITH THIS CAR, THE TROUBLE OF GOING TO THE DEALERSHIP REPEATEDLY, AND EVEN ADJUSTED MY DRIVING HABIT WITH THE UNIQUE TEMPERAMENT OF THIS CAR. HOWEVER, WITH THE GEAR SLIPPING FROM DRIVE WITHOUT ANY FOREWARNING, I DID NOT FEEL SAFE TO DRIVE THIS CAR ANYMORE. WE THOUGHT ABOUT WHAT WOULD HAVE HAPPENED IF THE GEAR HAD SLIPPED WHILE WE WERE DRIVING ON THE FREEWAY.

Mileage: 79,500

SINCE I BOUGHT THIS CAR IN 2012 IT HAS HAD PROBLEMS WITH THE TRANSMISSION EVERY TIME I TOOK IT TO FORD THEY WOULD TELL ME NOTHING WAS WRONG WITH IT OR THAT IT WAS SOMETHING I DID. I TOOK IT BACK IN A FEW YEARS AGO AND IT SEEMS LIKE THE PROBLEM WAS FIXED BUT IT STARTED BACK UP SHORTLY AFTER. SO I JUST STOPPED COMPLAINING ABOUT IT SINCE IT SEEMS IT'S A WILD GOOSE CHANCE. ALSO MY STEREO HAS COMPLETELY CUT OUT AND I'VE HAD IT CHECKED AND MY MECHANIC CAN'T SEEM TO FIND A ANYTHING WRONG WITH OR WHY IT HAS CUT OUT AND IT'S BEEN A YEAR I STILL HAVE YET TO FIGURE OUT THE PROBLEM.

07I HAVE HAD MANY INSTANCES OF HESITATION, SURGES, BUCKS, JERKS ON ACCELERATION. GOT ERROR MESSAGE "GETTING HOT, PULL OVER AND SHUT CAR OFF". ON LONG TRIP TRANSMISSION OVERTEMP LIGHT CAME ON, WHEN DRIVING AT 40-50 MPH IT WOULD GO OUT OF GEAR AN SLOW DOWN TO ABOUT 20 MPH THEN IT WOULD GO BACK INTO GEAR AND SPEED UP AGAIN. CLUTCH ADAPTIVE NEEDED TO PERFORM A RELEARN. SHIFTS ROUGH OR JERKY WHILE DRIVING, SHUDDERING WHEN ACCELERATING FROM A STOP.

Mileage: 31,404

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE HESITATED AND STALLED. THE CONTACT HAD TO TURN OFF AND RESTART THE ENGINE IN ORDER FOR THE VEHICLE TO OPERATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS INITIALLY TAKEN TO ROKSTAD FORD MERCURY (476600 US-95, PONDERAY, ID 83852, (208) 263-3127) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED AND NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 159,183.

Mileage: 159,183

TAMARA RECALL...I AM NOT SURE OF THE YEAR OF THE FIESTA, BUT I RENTED IT SEVERAL YEARS AGO AT LAX AND NOTICED TO MY ALARM THAT IT WAS HAVING TROUBLE SHIFTING AS I DROVE THROUGH MANHATTAN BEACH. FINALLY, IT JUST PLAIN DIED OUT AND I COASTED IT INTO A PARKING LOT AND HAD THE RENTAL GUY COME AND GIVE ME ANOTHER CAR AND RIDE THE PITIFUL FIESTA BACK TO THE AIRPORT, ASSUREDLY IN THE TOW TRUCK. IT WAS THE MOST PITIFUL PERFORMANCE I HAVE EVER EXPERIENCED FROM A RENTAL AND RUINED MY OPINION OF THE AGENCY WHO RENTED IT.

I HAD TO HAVE THE TRANSMISSION REPLACED AFTER OWNING THE CAR A FEW MONTHS. AT ONLY 30K MILES. THANK GOD IT WAS STILL UNDER WARRANTY. HOWEVER, SINCE THEN, THE CAR HAS CONTINUED TO MALFUNCTION. I HAVE NOT TAKEN IT INTO A DEALER SINCE BECAUSE OF THE OTHER COMMENTS AND COMPLAINTS I HAVE SEEN REGARDING THIS CAR. THE CAR CONTINUES TO JERK FORWARD WHEN MOVING FROM A STOP. THE CAR CONSTANTLY SHUDDERS WHEN DRIVING. THE CAR HESITATES WHEN ACCELERATING. I EVEN HAD TO PULL THE FUSE OUT FOR THE RADIO BECAUSE THE SPEAKERS WOULD CONSTANTLY POP, EVEN WITH THE RADIO OFF. I TRULY BELIEVE THERE IS AN ISSUE EVEN WITH NEW TRANSMISSIONS IN THIS CAR. IF THE TRANSMISSION IS REPLACED, THE SAME PROBLEMS SHOULD NOT CONTINUE. I DO NOT HAVE THE TIME NOR THE MONEY TO KEEP FIXING SOMETHING THAT IS NOT FIXABLE. I WILL CONTINUE TO DRIVE A CAR THAT I FEEL UNSAFE IN UNTIL I CANNOT ANYMORE. ANY HELP IN THIS MATTER WOULD BE GREATLY APPRECIATED. ON THE "WHEN DID THIS HAPPEN" FIELD, I PUT TODAY'S DATE BECAUSE IT HAPPENS EVERY DAY.

I HAVE HAD MY CAR FOR OVER 2 YEARS NOW AND IN THE TIME IT'S BEEN BUILT IT'S WORKING ON ITS SIXTH DPS6 CLUTCH REPLACEMENT ! AVERAGE FAILURE IS EVERY 20,000 MILES ! IT NOW HAS 96500 ON IT AND THE WARRANTY IS CLOSE TO EXPIRING AND FORD SHOWS NO INTEREST IN COVERAGE AFTER THE EXPIRATION OF SAID WARRANTY AT 100K MILES

Mileage: 76,000

MANY DANGEROUS INSTANCES WHEN THE CAR WOULDN'T ACCELERATE, JERKS, LURCHES WHEN "ACCELERATING". HAD THE CAR IN FOR "REPAIRS" WELL OVER 10 TIMES AND IT IS NOT FIXED. I CANNOT AFFORD ANOTHER CAR AND THESE PROBLEMS HAVE BEEN GOING ON FOR YEARS. SHOULDN'T HAVE TO FEEL LIKE MY LIFE IS AT RISK EVERY TIME I AM DRIVING TO AND FROM WORK.. I HAVE TO MAKE DECISIONS WHEN DRIVING WITH THE CONSIDERATION THAT THE CAR MAY NOT ACCELERATE DUE TO KNOW TRANSMISSION ISSUES. MANY TIMES ON THE HIGHWAY WHEN IN A DANGEROUS SITUATION I COULD NOT ACCELERATE TO GET OUT OF THE SITUATION. LUCKY I HAVEN'T BEEN INJURED DUE TO THESE KNOWN FAULTY TRANSMISSIONS THAT EXECUTIVES AT FORD RELEASED ANYWAY. . WHEN TURNING, 99% OF THE TIME THERE IS NO ACCELERATION WHATSOEVER UNTIL THE CAR STRAIGHTENS OUT. LURCHING, LUNGING UNCONTROLLABLLY AND CONSTANTLY. VERY DANGEROUS WHEN PUTTING THE FOOT ON THE ACCELERATOR AND ALL THAT HAPPENS IS THE CAR REVS UP. LURCHING, LUNGING, BUMPING, GRINDING. FORDS EXPLANATION IS THAT IT IS A HYBRID AUTO/MANUAL TRANSMISSION AND PEOPLE THAT OWN THIS TYPE OF TRANSMISSION ARE NOT USED TO IT. NO. I HAVE OWNED MANY MANUAL TRANSMISSIONS. THE DESIGN IS FAULTY AND THEY SHOULD BE TAKE RESPONSIBILITY FOR PUTTING PROFITS OVER THE SAFETY OF THEIR CUSTOMERS.

Mileage: 70,000

I HAVE HAD NOTHING BUT TRANSMISSION PROBLEMS WITH THIS CAR SINCE THE FIRST DAY I BOUGHT IT AND DROVE IT HOME. I AM PART OF THE LAW SUIT AGAINST FORD WITH THE TRANSMISSION CASE

Mileage: 5

I'M GETTING U3003, AND JUST DRIVING LESS THEN 40 MILES PER HOUR MY CAR JUST SHUTTER-AN LOSE POWER HAVE TO PULL OFF SIDE OF ROAD. THEN WOULD SIT AWHILE TRY TO RESTART IT GIVE CHECK ENGINE LIGHT ON. I ALMOST GOT HIT ON THE ROAD ON CITY STREET IN MOTION. HAD BUY ANOTHER CAR IT SIT IN PARKING LOT NOW.

Mileage: 5

TRANSMISSION IS JUNK AND THE RADIO DOESN'T WORK ANYMORE AND HAVE AN ELECTRICAL PROBLEMS WITH MY WINDOWS

MY TRANSMISSION IS SLIPPING HAD THE RECALL FIX ABOUT 2 YEARS AGO AND IT IS SLIPPING AGAIN AND IT IS DOING THIS WHEN I AM DRIVING IT

Mileage: 45,000

I`VE HAD PROBLEM WITH THIS CAR SINCE PURCHASE CONCERNING THE TRANSMISSION

Mileage: 74,000

DELAY IN ACCELERATING ESPECIALLY AT HIGHWAY SPEEDS. I CAN'T EVEN ATTEMPT TO PASS ON TWO-LANE ROADS BECAUSE I CAN'T TRUST THE CAR TO ACCELERATE. IN CRUISE CONTROL, SOMETIMES IT WON'T DECELERATE (ALTHOUGH IT RESPONDS TO BRAKING). THE TRANSMISSION IS NOW DEAD AND MUST BE REPLACED DESPITE THE CAR HAVING ONLY ~85K MILES. IT WAS SERVICED BY FORD UNDER THE POWER TRAIN RECALL A COUPLE YEARS AGO. I DON'T EXPECT ACTION ON THIS. I'M JUST FRUSTRATED TO HAVE TO SPEND $2K ON A 2013 CAR. I REFUSE TO LET FORD WORK ON MY CAR BECAUSE THEY HAVE NEVER FIXED IT. I TRUST MY MECHANIC MORE.

Mileage: 85,000

TRANSMISSION SHUDDERS, STALLS, ERACTIC STARTS, EXCESSIVE TRANSMISSION NOISE AND STALLS OUT WITH RPMS GOING TO OVER 5 WHILE THE CAR STALLS. WHEN STALL HAPPENS IT TAKES ABOUT 40 SECOND TO RE ENGAGE THEN THAT A HARD SHIFT. THIS CAR SHOULD HAVE A RECALL ON THE TRANSMISSION. ALSO THE DEALER AND FORD BOTH KNEW OF THIS PROBLEM AND NEITHER ADVISE ME OF IT . IF I HAD KNOW OF THIS PROBLEM I WOULD NOT HAVE PURCHASED THIS CAR. IN LESS THAN ONE YEAR FORD HAS REPLACED THE CLUTCH TWICE AND IT IS IN NEED OF A THRIRD REPAIR.

Mileage: 27,000

TAKATA RECALL - ON TUESDAY 25TH OF JUNE, THECAR STARTED SLOWING DOWN AND ACTING A LITTLE WEIRD. NO MATTER HOW MUCH I GAVE IT GAS IT WENT INTO TURTLE MODE AND CUT OFF. I TOWED IT TO DARCARS FORD IN LAHNAM, MD. THE TWO WARRANTIES ON THE VEHICLE EXPIRED SO I BOUGHT EXTENDED WARRANTY. THE WARRANTY COMPANY IS TELLING ME THEY DON'T REPLACE CLUTCH BARREN- SHIFT FORK A- SHIFT FORK B AND SEAT BELT LIGHT WHICH IS ON. NOW I HAFT TO PAY 180.00 DOLLARS FOR A DIAGNOSTIC TEST AND IT STILL NEEDS ANOTHER TEST FOR THE SEAT BELT LIGHT. WHAT AM I TO DO IF FORD DOES NOT HELP WITH THIS PROBLEM.

Mileage: 84,536

WHILE ON STREETS, TRANSMISSION NOISES LIKE ROCKS, CLICKING, AND JERKING OCCURS CONSTANTLY CONTRIBUTING TO FAILURE TO PROCEED SMOOTHLY FROM A STOP AND WHEN ATTEMPTING TO SLOW DOWN IN PREPARATION OF STOPPING. AT TIMES, THERE IS A SUDDEN SLIPPING WITH JERKING FORWARD, ESPECIALLY IF TRAFFIC AHEAD IS SUDDENLY SLOWING DRAMATICALLY. AT TIMES, WHILE SLOWING TO A FULL STOP, THE VEHICLE "JUMPS" FORWARD THEN STOPS. WHILE SLOWLY TURNING LEFT OR RIGHT OR A U-TURN, THE CAR DELIBERATELY BUCKS AND HESITATES BEFORE COMPLETING THE TURN. THESE CONDITIONS ARE A DAY TO DAY COMMON OCCURRENCE. SPEED OR THE LENGTH OF DISTANCE OR TIME IN USE DOES NOT CHANGE THE STATED CONDITIONS, SOUNDS, OR OCCURRENCES. IT HAS BECOME SCARY TO DRIVE, ESPECIALLY AFTER DRIVING AN HOUR OR MORE ON THE FREEWAY AND WHEN I EXIT THE FREEWAY, THE TRANSMISSION AND BRAKING CONDITIONS ARE SO MAGNIFIED THAT SLOWING AT THE END OF A RAMP TO STOP IS FORCEFUL. NOT NORMAL. I HAVE HAD THE BEGINNING OF THESE PROBLEMS SINCE I PURCHASED THIS VEHICLE 6/17/15. OF COURSE THE PROBLEMS, THE DETECTION OF NOISES AND SUDDEN UNUSUAL MOVEMENTS DID NOT OCCUR ALL AT ONCE. I TOOK MY VEHICLE TO KINGMAN'S FORD DEALER FOR ALL MAINTENANCE WHILE IN AZ AND TO A FORD DEALER IN CA. I ASKED THAT MY DESCRIPTION OF PROBLEMS I HEARD AND FELT BE WRITTEN IN THE REPORT OR COMPLAINT SECTION OF EVERY SERVICE REPAIR FORM BUT IT WAS NEVER DONE. ON 4/8/2016, FORD DEALER IN KINGMAN, AZ CALLED ME TO INFORM ME THAT THEY HAD JUST RECEIVED THE NECESSARY PARTS TO CORRECT ALL THE TRANSMISSION AND OPERATING CHARACTERISTICS I WAS EXPERIENCING AND GAVE ME A 2 PAGE POWERSHIFT 6-SPEED TRANSMISSION OPERATING CHARACTERISTICS FORM DATED 9/27/2012 AND IT CONTAINED THE "COMMON SOUNDS A DRIVER MAY NOTICE" REGARDING: DOUBLE CLICKING METAL SOUNDS, COAST DOWN WHINE, CLICKING WHEN ENGINE TURNED OFF, LOW SPEED GRINDING. DOCUMENTATION IS WITH FORD.

WHEN PREPARING TO STOP AT A RED LIGHT, THE CAR SUDDENLY SURGED FORWARD. I PULLED INTO A PARKING LOT AND AGAIN, WHEN TRYING TO STOP, THE CAR SURGED FORWARD.

Mileage: 47,575

THE AUTOMATIC TRANSMISSION FAILS TO ENGAGE WHEN SHIFTED INTO ANY GEAR. THE ENGINE REVS BUT THE TRANSMISSION DOESN'T GO INTO GEAR AND THE CAR WILL NO MOVE. SOMETIMES THE SHIFTER WILL NOT COME OUT OF "PARK". SOMETIMES THE CAR WILL NOT START. TURNING THE KEY FROM "OFF" TO "ON" MAY, OR MAY NOT, ALLOW THE CAR TO START AND THE GO INTO GEAR. THIS CAN HAPPENED AFTER BACKING OUT OF A PARKING SPOT, AND THEN SHIFTING INTO "D" (DRIVE). IT HAS ALSO HAPPENED WHEN STOPPED AT A TRAFFIC LIGHT, AND THEN THE CAR WILL NOT MOVE.

Mileage: 130,000

MY TCS GOES OFF WITHOUT ME SETTING THIS FEATURE AND THEN MY CAR ROLLS BACKWARDS EVEN WHEN IT'S IN THE DRIVE GEAR.

Mileage: 76,000

SHIFTING FROM FIRST AND SECOND GEAR IS GETTING HARDER AND HARDER. TAKING OFF AND GOING TO SHIFT IS GETTING WHERE IT FEELS STUCK. IT HAPPENS A LOT WHEN I'M TAKING OFF.

Mileage: 68,000

TRANSMISSION KICKS OUT OF GEAR WHEN GOING INTO 3RD GEAR. MANUAL TRANSMISSION.

Mileage: 75,000

I BOUGHT THIS CAR FROM A HOUSTON HONDA DEALERSHIP IN MAY OF 2017, I LATE SEPTEMBER 2017, EARLY OCTOBER 2017, I TOOK MY CAR INTO THE HONDA DEALERSHIP BECAUSE MY 'TRACTION CONTROL', 'ABS', & 'ANTI-SKID' LIGHTS CAME ON. MY RADIO CUT IN & OUT, MY HEADLIGHTS WOULD CUT OFF AND ON/DIM WHILE DRIVING, CAUSING THE GEARS IN MY CAR TO SHIFT. I WAS TOLD TO TAKE IT TO FORD. I TOOK IT TO FORD, THEY DIAGNOSED IT, I NEEDED A NEW 'TCM' WHICH IS THE COMPUTER SYSTEM INSIDE OF THE CAR. THE WARRANTY COVERED IT, & I GOT A NEW ONE. AFTER THAT, I WAS TOLD I NEEDED A NEW BATTERY, SO I GOT ONE, PUT IT IN, THE CAR RAN GOOD FOR A MONTH OR SO. THE 'TCM' SLIPPED AGAIN, & I WAS BACK TO SQUARE ONE. NOVEMBER 2017 IS THEN THE TRANSMISSION PROBLEMS REALLY BEGAN; INTERIOR DASHBOARD LIGHTS BEGAN TO FLICKER, & MY ENGINE LIGHT CAME ON, SHORTLY AFTER EXITING THE HIGHWAY, MY CAR STOPPED ACCELERATING. MY FOOT WAS PRESSED DOWN ON THE GAS PEDAL, BUT THE CAR WOULDN'T SPEED UP, ALL YOU COULD HEAR WAS THE ENGINE RUNNING. I HAD TO PULL OVER, TURN OFF, AND TURN MY CAR BACK ON, TO CONTINUE DRIVING. AFTER NUMEROUS TRIPS TO FORD, TWO NEW BATTERIES, & TWO NEW ALTERNATORS, I AM STILL HAVING THE SAME PROBLEMS. IT HAS BEEN ABOUT A YEAR HAVING THIS CAR, & THEY ARE STILL UNABLE TO PROPERLY DIAGNOSE, & FIX THE PROBLEM. IN A YEAR SPAN, I HAVE BEEN CAR-LESS FOR ABOUT 4 WEEKS (COLLECTIVELY), HAVE TAKEN MULTIPLE UBER RIDES, TO AND FROM THE DEALERSHIP(S), AND NO PROGRESS HAS BEEN MADE ON MY 2013 FORD FIESTA!

Mileage: 76,000

ON 9/20/18, WHILE STOPPED AT A BUSY INTERSECTION FOR A RED LIGHT, UPON ATTEMPTING TO MOVE FORWARD WHEN THE LIGHT TURNED GREEN THE CAR SIMPLY WOULD NOT MOVE. I PLACED THE CAR IN PARK, SHUT IT OFF TO RESTART THINKING IT WOULD RESET ITSELF SOMEHOW AND INSTEAD NOT ONLY WOULD IT NOT RESTART BUT THE GEAR SHIFT WOULD NOT MOVE OUT OF PARK SO THAT I COULD PUSH IT OUT OF THE TRAFFIC. I HAD TO CALL THE LOCAL POLICE TO WAIT IN THE ROAD WITH LIGHTS FLASHING AT THE INTERSECTION TO AVOID BEING REAR-ENDED AND UNTIL THE TOW TRUCK COULD ARRIVE. THE "ENGINE MALFUNCTION" LIGHT COMES ON SO OFTEN (WHICH USUALLY GETS A "REPROGRAMMING" AT THE DEALER) THAT IT HAS BECOME UNNOTICEABLE, BUT I DO NOT RECALL SEEING IT BEFORE BECOMING IMMOBILE. IT WAS TAKEN TO A LOCAL FORD DEALER, WHERE THEY SAID IT WAS COVERED UNDER THE EXTENDED WARRANTY FORD ISSUED (TCM PART, I BELIEVE). THIS CAR HAS APPROXIMATELY 70,000 MILES ON IT BUT HAS BEEN IN THE SHOP FOR "WARRANTIED" REPAIRS INVOLVING REPROGRAMMING, THROTTLE, GAS PEDAL SENSOR, CLUTCHES, ETC. ON MANY MANY OCCASIONS. IN THE PAST, I HAVE TAKEN IT IN COMPLAINING ABOUT THE RETURNING LIGHT AND WHEN IT HAS SHUDDERED AND LOST POWER MOMENTARILY WHILE ATTEMPTING TO ENTER TRAFFIC ON THE INTERSTATE (ONCE EVEN AS A TRACTOR TRAILER APPROACHED). TRAFFIC HAS HAD TO SHIFT LANES TO AVOID HITTING MY CAR. IT HAS SHUDDERED IN INTERSECTIONS AND ONRAMPS BEFORE, BUT NEVER BECAME COMPLETELY IMMOBILE WITHOUT RECOVERY. IF THIS ISN'T A SAFETY ISSUE, I DON'T KNOW WHAT IS. I CANNOT EXPERIENCE THE FEAR AND HELPLESSNESS THAT OCCURRED LAST WEEK AGAIN, SO TWO DAYS LATER I WENT AND PURCHASED A NEW VEHICLE (NOT FORD) AND ACCEPTED A HUGE LOSS ON THE TRADE-IN VALUE BECAUSE I VALUE MY FAMILY'S SAFETY AND MY LIFE FAR MORE. MY MANY SERVICES HAVE ALL BEEN THROUGH FORD AND ARE AVAILABLE IN MY SERVICE RECORD AT FORD.

Mileage: 69,000

THE FIRST THING THAT HAPPENED WAS THAT IT LOST ALL ACCELERATION WHILE DRIVING ON A STREET. I CAN TO A STOP TURNED IT OFF THEN IT WAS FINE (THIS HAPPENED TWICE). WHILE DRIVING ANYWHERE AND WHILE CHANGING GEARS IT WOULD START TO GRIND SO I TOOK IT IN AND THE REPLACED THE DUAL CLUTCH BUT IT STILL DID IT AFTER. NOW IT HAS STARTED TO JUMP AFTER ALL STOPS NO MATTER IT BEING 0 - MILES AWAY IT WOULD KEEPS LOSING POWER AND HAS A TRANSMISSION MALFUNCTION POPPING UP AND WONT STAY RUNNING.

EXCESSIVE TRANSMISSION CLUTCH SHUDDER DURING LIGHT ACCELERATION. CAR WILL SOMETIMES SLIP AND CAUSE CAR TO ABRUPTLY SLOW DOWN WHILE TAKING OFF FROM TRAFFIC LIGHT. IN EMERGENCY SITUATION WHERE CAR WILL NEED TO BACK UP TRANSMISSION WILL SLIP FORCING CAR TO BE UNABLE TO REVERSE.

Mileage: 36,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 40 MPH APPROACHING A TRAFFIC LIGHT, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND "SERVICE TRANSMISSION" DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE STARTED TO DECELERATE AND THE CONTACT PULLED INTO A PARKING LOT. THE VEHICLE WAS RESTARTED AND THE SAME INDICATOR AND MESSAGE REMAINED ILLUMINATED; HOWEVER, THE VEHICLE FAILED TO ENGAGE IN REVERSE. THE VEHICLE WAS DRIVEN TO JOE MYERS FORD (16634 NORTH WEST FREEWAY, HOUSTON, TEXAS 77040) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND CLUTCH ACTUATOR MOTOR FAILED, AND OIL WAS LEAKING FROM THE VALVE GASKET AREA. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR TRANSMISSION FAILURE IN JULY OF 2017. THE VEHICLE WAS REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

Mileage: 96,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHEN RETURNING TO THE VEHICLE, AN ATTEMPT WAS MADE TO START THE VEHICLE BUT THE VEHICLE FAILED TO START AS ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHOM INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO THE TRANSMISSION NEEDING REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE NOR WAS THE DEALER CONTACTED. THE VIN SEARCH REVEALED NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 62,000.

Mileage: 62,000

2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO CLUTCH ASSEMBLY, DRIVE SHAFT, TRANSMISSION REPAIRS AND DOOR LATCH RECALL ISSUES. *SMD *JS

FSA # 14E08; FSA # 14M01; FSA # 14M02 APPROX. MILEAGE AT TIME OF FIRST COMPLAINT WAS 1500 MILES. CURRENT MILEAGE IS 119,XXX JANUARY 2018 APPROXIMATE BEGINNING OF COMPLAINTS IS JANUARY 2013. COMPLAINTS ARE: -EXCESSIVE HESITATION / SHUDDER / "WHIPLASH-LIKE" FEELING WHEN SLOW AND NORMAL ACCELERATION IS APPLIED DURING TAKE OFF, IN ALL DRIVING CONDITIONS. -EXCESSIVE GRINDING AND OCCASIONAL CLUNKING NOISE DURING SLOW AND NORMAL ACCELERATION AFTER A COMPLETE STOP. -AS OF JULY 2017, OCCASIONAL GRINDING WITH "CLANKING" NOISE OCCURS WHEN SLOWING DOWN TO A COMPLETE STOP; TYPICALLY AFTER APPROXIMATELY 30 MINUTES OF HIGHWAY DRIVING AND THAN AT THE FIRST STOP. -MAY 2014 TO CURRENT, RED FLUID (TRANSMISSION FLUID) FOUND ON GROUND AFTER BEING PARKED FOR MORE THAN 12 HOURS. FLUID SEEMS TO BE COMING FROM A SHAFT SEAL; AT TIME OF OBSERVATION, CV SHAFT WAS FOUND TO HAVE EXCESSIVE PLAY ((THE SERVICE COMPANY AT THE TIME HAD THE VEHICLE IN THE AIR AND I OBSERVED THE CV SHAFT ROTATING MORE THAN 1 TO 1 1/2 INCHES (APPROXIMATELY) WHEN NO PLAY SHOULD HAVE BEEN PRESENT; I COULD ALSO HEAR THE BEARINGS GRINDING OR RUBBING.)) -VEHICLE SEEMS TO RANDOMLY LOSE POWER DURING FIRST IGNITION STARTUP. I WOULD START THE CAR, A FEW SECONDS LATER IT WOULD HAVE A COMPLETE LOSS OF POWER, I WOULD THAN RESTART IT, AND IT WOULD OPERATE AS NORMAL. APPROXIMATE NUMBER OF THIS OCCURRING IS NO MORE THAN 5 TIMES SINCE JANUARY 2015. -MOST RECENT COMPLAINT, OCTOBER 2017, WHILE ACCELERATING FOR HIGHWAY ON RAMP, VEHICLE LOST COMPLETE POWER FOR APPROXIMATELY 2 SECONDS (SPEED AT TIME OF POWER LOSS WAS APPROX. 57MPH). I LOST CONTROL OF STEERING AND VEHICLE "SHIFTED" OR "JUMPED" TO THE LEFT. THE VEHICLE MADE A FAST RECOVERY ON ITS OWN AND CONTINUED AS NORMAL. WEATHER CONDITIONS WERE NOT HARSH; THERE WAS SLIGHT RAIN / MIST AND ABOVE 55 DEGREES FAHRENHEIT.

Mileage: 1,500

MY TRACTION CONTROL OFF KEEPS COMING ON WITH THE CHECK ENGINE LIGHT ALSO AND MY BLUE TOOTH ON THE STEERING WHEEL WON'T WORK . WHEN THE TRACTION CONTROL OFF COMES ON I LOOSE POWER IN MY PEDAL AND ACTS LIKE IT DOESN'T WANNA GO.

Mileage: 147

THE TRANSMISSION CONTINUES TO SHUDDER AND SHAKE ESPECIALLY IN LOWER GEARS. ITS CAUSING A UNSAFE DRIVING EXPERIENCE. I HAVE OWNED MY FORD FIESTA FOR YEARS NOW (BOUGHT IT OFF THE LOT BRAND NEW) . NOW I HAVE ALMOST 120,000 MILES ON THE VEHICLE. I HAVE HAD THE CLUTCH "RESET" SEVERAL TIMES BUT THE PROBLEM CONTINUES. I HAVE ALSO BROUGHT IT TO THE DEALERSHIP TWO TIMES WHEN FORD - FREE OF CHARGE DECIDED TO REPLACE THE CLUTCH AND COMPONENTS ALL TOGETHER. THE LAST REPLACEMENT WHICH OCCURRED ABOUT A YEAR AGO WAS SUPPOSED TO BE A PERMANENT FIX . UNFORTUNATELY IT IS NOT A FIX AT ALL . ITS SAD TO SAY BUT I HAVE GOTTEN USED TO THE DEFECT IN THE CAR AT THIS POINT. I HAVE BEEN DRIVING IT WITH MOMENTS WHEN THE CAR FEELS LIKE IT WONT MOVE ! . ALMOST ALL THE PASSENGERS IN THE CAR ALWAYS COMMENT ON THE NOISE - CLANKING OF THE CLUTCH AND ALWAYS THE BUCKING SOUND. THEY USUALLY SAY A COMMENT LIKE "DAMN YOU NEED A NEW CAR" OR "ITS JUNK MAN". AT THIS POINT AS I GET MORE MILES ON THE CAR I BOUGHT IT WITH THE INTENT OF OWNING THE CAR FOR MANY YEARS TO COME. HOWEVER, WITH THE POWER TRAIN COMPONENTS BEING UNSAFE IT MAKES IT HARD. I TRIED TO CONTACT FORD CUSTOMER SERVICE OF THE ISSUE JUST THE OTHER DAY AND I HAVE AN OPEN CASE NUMBER. BUT THEY REFEREED ME THAT THEY ARE AWARE OF THE SITUATION AND HAS PLACED A 150K MILE WARRANTY ON THE PARTS. BUT MY ARGUMENT IS WHAT HAPPENS AFTER THE 150K MILES AND IT DOES IT TO THE POINT WHERE IT CANT MOVE ANYMORE. OR BETTER YET WHAT IF IT CAUSES AN ACCIDENT FROM THE POOR PERFORMANCE OF THE POWER TRAIN. ATTACHED IS WHAT MY FORD OWNERS .COM FOR MY CAR STATES ABOUT THE EXTENDED WARRANTY. VIN: [XXX] FSA TITLE: TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION FIELD SERVICE ACTION NUMBER: 14M01 VIN: [XXX] FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE I JUST WANT A FIX FOR THIS ISSUE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER, SHUDDERED, HESITATED, AND JERKED WHILE DRIVING VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO SUNRISE FORD OF FONTANA (16005 VALLEY BLVD, FONTANA, CA) WHERE IT WAS DIAGNOSED THAT THE VEHICLE OPERATED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

Mileage: 35,000

THE CLUTCH HAS BEEN REPLACED THREE TIMES AND CAR CONTINUES TO HESITATE ,BUCKS, LURCHES FORWARD, AND ENGINE MAKES BUZZING SOUND FEELS LIKE IT'S DRAGGING WHEN DRIVING. MOST RECENTLY AT A STOP SIGN THE CAR ACCELERATED AND LURCHED FORWARD I HAD TWO FEET ON THE BRAKE IT WAS DIFFICULT TO CONTROL.

Mileage: 54,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE OIL CHANGE, THE TECHNICIAN STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE TECHNICIAN STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER TO HAVE THE SHUTTER SYSTEM INSPECTED. AFTER LEAVING THE INDEPENDENT MECHANIC AND DRIVING 35 MPH, THE CONTACT MADE A RIGHT TURN AND THE VEHICLE JERKED AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE HOME. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER TSB: 14E08 TO HAVE THE POWERTRAIN CONTROL MODULE REPROGRAMMED AT FREEWAY FORD (9700 LYNDALE AVE S, BLOOMINGTON, MN 55420 (952) 888-9481). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

TRANSMISSION SHUDDERING, SHAKING. DELAYED ACCELERATION AND SOME ACCELERATION ON DECELERATION. HORRIBLE ESPECIALLY BETWEEN FIRST AND SECOND GEARS. CAR JUMPS AND LURCHES FORWARD ON ACCELERATION

Mileage: 55,000

CAR SHAKES AND SHUDDERS WHEN ACCELERATES. AT TIMES IT JERKS AND HESITATES WHEN STOPPED. WHEN MOVING FORWARD SOUNDS LIKE GEARS GRINDING , IT IS AUTOMATIC. I HAVE TAKEN IT 4 TIMES TO FORD IN COCOA FLORIDA WHERE I BOUGHT IT AND TO BE REPAIRED AND IT STILL MAKING GRINDING SOUNDS AND JERKING! I AM VERY CAUTIOUS TO PULL OUT IN TRAFFIC, AFRAID FOR ME AND MY FAMILY TO BE RIDING IN IT.

Mileage: 13,907

VEHICLE IS DANGEROUS. I HAVE EXPERIENCED LOSS OF POWER WITH NO RESPONSE TO THE GAS PEDAL. CAR JERKS VIOLENTLY WHILE DRIVING MAKING IT VERY DIFFICULT TO STEER AND MAINTAIN. I HAVE NOT DRIVEN CAR IN MONTHS BECAUSE IT IS A SAFETY HAZARD. I HAVE TAKEN CAR TO DEALER 4 TIMES AND EACH TIME THEY ARE FIXING THE TRANSMISSION, BUT IT DOES THE SAME THING RIGHT AFTER GETTING THE CAR BACK. AVOID THIS VEHICLE DO NOT BUY.

Mileage: 67,000

ALL WARNING LIGHTS COME ON, HEADLIGHTS GO OFF, AND THE RADIO GOES OFF AT RANDOM TIMES. ALSO THE TRANSMISSION WARNING COMES ON RANDOMLY (PER THE MESSAGE BOARDS THIS IS A COMMON ISSUE WITH THIS MODEL). IT'S BEEN IN THE DEALERSHIP'S SHOP 3 TIMES AND THEY'VE NOT BEEN ABLE TO DUPLICATE THE PROBLEMS THEREFORE THEY HAVE NOT FIXED THE PROBLEMS.

Mileage: 4

BOUGHT THIS CAR NEW ON 12/22/2013 AND HAVE BEEN HAVING TRANSMISSION PROBLEMS FROM DAY 3 OF OWNING IT. THIS CAR IS NOT SAFE TO DRIVE. IT GRINDS, CLICKS AND MAKES HORRIBLY LOUD NOISES. IT STALLS IN THE MIDDLE OF TURNS AND I'VE ALMOST BEEN RAN OVER MANY TIMES. IT JERKS AND ACCELERATES ON ITS OWN WITHOUT ME EVENING TELLING IT TO. NOW AT APPROXIMATELY 54,000 MILES IT WILL NO LONGER EVEN START AND THE LIGHT SAYS "TRANSMISSION MALFUNCTION SERVICE NOW." THE WRENCH LIGHT AND ENGINE LIGHT ALSO COME ON AND OFF, PERIODICALLY. FORD MOTOR COMPANY IS WELL AWARE THAT THEY PUT BAD TRANSMISSIONS IN ALL OF THESE NEW CARS AND WE HAVE BEEN ROBBED. IS IT GOING TO TAKE SOMEONE'S DEATH BEFORE SOMEONE DOES THE RIGHT THING IN THIS SITUATION?

Mileage: 54,000

I HAVE A 2013 FORD FIESTA SE AND MY CAR WILL NOT GAIN SPEED DUE TO THE CLUTCH ALSO THE CAR SHUTTERS AND SHAKES A LOT TAKING OFF, TURNING OR MOVING FROM A STOP LIGHT. THIS IS UNSAFE BECAUSE I CANNOT GAIN SPEED ENOUGH OR GO FAST ENOUGH TO GET OUT OF SOMEONES WAY OR FOR ME TO GET ON THE HIGH WAY. WHICH CAN CAUSE AN ACCIDENT AND ALMOST HAS WHICH IS VERY UNSAFE FOR ME AND OTHER DRIVERS ON THE ROAD. MY RPMS GO UP TO AT LEAST 4 OR 5 BECAUSE MY CAR WILL NOT SHIFT AND THE LOSE OF POWER IS SO BAD THIS HAPPENS AGAIN ALMOST EACH TIME I MOVE FROM A STOP LIGHT AND I TAKE OFF TO GO UP A HILL. IT TAKES ME LONGER TO MOVE CAUSING PEOPLE TO ALMOST HIT ME FROM BEHIND SEVERAL TIMES. THIS HAS TAKEN PLACE SENSE I GOT THE CAR IN FEBRUARY OF 2017 AND IT HAS CONTINUED TO HAPPEN.

2013 FORD FIESTA - CLUTCH PACKAGE REPLACED TWICE - 20,000MILES AND AGAIN AT ABOUT 60,000 MILES. "TRANSMISSION FAILURE - SERVICE NOW" MESSAGE APPEARED SEVERAL DAYS AFTER SECOND REPAIR/REPLACEMENT WHILE DRIVING CAR ON A CITY SIDE ROAD; GOING ABOUT 35 MPH; THREE PEOPLE IN CAR; SIGNAL WENT OFF AND ON SEVERAL TIMES, BUT WAS ABLE TO DRIVE IT; TOOK IT TO A FORD DEALER WHO SAID THERE WAS CORROSION AND A REPLACEMENT CONNECTOR WAS ORDERED -"WE'LL CALL WHEN IT COMES IN...". SEVERAL DAYS LATER IN A DIFFERENT LOCATION, SAME MESSAGE APPEARED, BUT STAYED ON; DRIVING ABOUT 35MPH ON RESIDENTIAL AREA OF CITY; THEN ENGINE RACED BUT DID NOT SHIFT GEARS; CAR SHUTTERED; BUT DID NOT SEEM TO GET POWER; COASTED TO SIDE OF ROAD AND CALLED FOR HELP. CAR TOWED TO A DIFFERENT DEALER.

Mileage: 60,100

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE HESITATED UNTIL IT SHIFTS GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A TRANSMISSION FAILURE. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED TO A HYBRID TRANSMISSION. THE CLUTCH WAS REPLACED TWICE ALONG WITH THE TRANSMISSION COMPUTER WAS RESET FOUR TIMES. THE FAILURE PERSISTED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS MILEAGE WAS 9,000.

Mileage: 9,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE CONTACT ALSO HEARD A GRINDING NOISE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. UPDATED 05/30/17*LJ THE CONSUMER STATED THE TRANSMISSION WOULD NOT SHIFT CORRECTLY. THERE WERE LOOSE WIRES ON THE STARTER. UPDATED 12/04/2017*JS

Mileage: 101,000

THE TRANSMISSION "JOLTS" AND IS NOT A SMOOTH CHANGE OF GEARS ESPECIALLY FROM A STOP AND MOVING UP THROUGH THE GEARING TO CRUISING. ITS A NASTY ADVENTURE TO GET TO CRUISING SPEED AND THIS IS CERTAINLY NOT NORMAL AS I HAVE BEEN DRIVING VEHICLES FOR OVER 40 YEARS AND THIS IS A FORD PROBLEM AND AFTER THIS EXPERIENCE I WOULD NOT PURCHASE FORD AGAIN

Mileage: 30,000

TRANSMISSION ISSUE HESITATES APON EXCELLERATION.. CLOSE TO STALLIMG EXSTREMELY DANGEROUS WHEN PULLING OUT INTO TRAFFIC @ STOP SIGN EXCELLERATING SITUATION TO MERGE INTO MOVING TRAFFIC HASBEEN AN PRBLOM FOR SEVERAL YEARS NOW HAS BEEN TO DEALERSHIP AT LEASR 3 TIMES FOR THIS COMPLAINT

THE CAR STUTTERS UPON ACCELERATION INTERMITTENTLY. WE HAVE HAD IT IN THE SHOP TWICE AND WILL BE GOING IN ONCE AGAIN. THE CLUTCH HAS BEEN CLEANED UP AND REPLACED. IT HAS BEEN REPORTED THAT TCM'S ARE THE ISSUE. ON 2/15, MY DAUGHTER WAS STOPPED AT A LIGHT. WHEN SHE TRIED TO GO; IT STOPPED AND WOULD NOT MOVE. SHE HAD TO SHUT DOWN THE CAR TO GET IT MOVING ONCE AGAIN. THIS PROBLEM IS CONSTANTLY RETURNING.

Mileage: 63,000

MY FORD FIESTA IT DOES NOT WORK RIGHT SINCE I BOUGHT IT NEW. I WENT BACK TO FORD CAR DEALER THEY SAID THEY DON'T KNOW WHAT IS WRONG WITH IT. THEN ABOUT 30DAYS LATTER FOUND OUT WHAT IS WRONG WITH IT ,I TOOK THE CAR IN TO HAVE IT FIXED GOT IT BACK STILL DOES THE SAME THING . SOMETIMES I TRY TO GET IT TO TAKE OFF FROM A STOP SING AN IT WILL NOT TAKE OF GOOD .I AM THE CITY CAR IN FRONT OF ME SLOW DOWN THEN THE CAR DOES NOT WANT TO GO UP THE HILL .WHEN IT GETS WARM IT RUNS REAL BAD .I GOT IT GOING 25 MPH IN CITY I TRY TO GIVE IT MORE GAS AND IT PUTT PUTT ALL THE TIME .I CALL FORD DEALERS TELL ME BRING IT IN NOTHING HAS HELPED IT . THEY TOLD ME TO HIT THE GAS PEDAL HARD I TRIED THAT DOES NOT HELP .IN JUNE 2016 GOT A LETTER IN MAIL MY DOOR LOCK NEED TO BE FIXED I WENT TO FORD DEALER SAID THEY DON'T KNOW HOW TO FIX IT YET .THE DOOR OPENED BY ITSELF ONE TIME .IT DOES IT ON HIGHWAY WHEN COME TO A HILL TO GIVE MORE GAS AND IT PUTT .THIS CAR THE WAY IT ACTS I WILL NOT SELL IT TO ANY ONE .IT WILL KILL THEM OR ME DRIVING IT .

TL* THE CONTACT OWNS A 2013 FORD FIESTA. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED AND FAILED TO OPERATE AS INTENDED. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. WHILE DRIVING 45 MPH, THE REAR PASSENGER DOOR BECAME AJAR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

THE CAR BOGS DOWN, IS SLOW SHIFTING IN GEAR AND AFTER COMING FROM A COMPLETE STOP SOMETIMES WILL NOT GO. IT HAS BEEN IN AND OUT OF THE DEALER AND WITH 30000 MILES IS BECOMING A POTENTIAL SAFETY RISK WHICH COULD HARM OF KILL THE DRIVERS AND PASSENGERS.

Mileage: 30,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THAT THEY NEEDED TO REPLACE TRANSMISSION CLUTCH SHUDDER AND TRANSMISSION CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS AT 47,000. *CN

Mileage: 47,000

POWER FORD SAYS THAT THE TRANSMISSION CLUTCHES HAVE PROBLEMS. HAVE 48000 MILES AND THE TRANSMISSION WAS BAD AT 21000 MILES AND HAS GOTTEN WORSE. BUCKS WHEN YOU TAKE OFF FROM STOP AND WHEN PULLING INTO TRAFFIC ON 101 AND IT DOES NOT GO I HAVE TO PUT INTO LOW TO GET ACROSS STREET. HAVE FRIENDS THAT WILL NOT RIDE WITH ME BECAUSE THE CAR IS UNSAFE. DEALER STATES THIS IS A COMMON PROBLEM WITH THESE TRANSMISSIONS FOR A NUMBER OF YEARS. FORD SAYS A COMMON PROBLEM. DEALER SAYS CANNOT GET PARTS TO REPAIR FROM FORD.

Mileage: 48,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE ATTEMPTING TO SHIFT THE VEHICLE, A TRANSMISSION ERROR MESSAGE ILLUMINATED. THE VEHICLE BEGAN TO JERK FORWARD. THE DEALER DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE WAS PERSISTENT. THE CONTACT ALSO MENTIONED THAT SEVERAL DIFFERENT REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE VIN WAS NOT AVAILABLE.

Mileage: 8,000

THIS IS AT LEAST THE 3RD TIME THE VEHICLE HAS BEEN INTO THE DEALER FOR TRANSMISSION ISSUES. I HAVE ADDRESSED THE ISSUE WITH PHIL LONG FORD AS WELL AS THE FORD MOTOR COMPANY. THE CLUTCH WAS REPLACED LAST YEAR. AT FIRST PHIL LONG FORD TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. THEN THEY SAID THE TRANSMISION NEEDED TO BE REPLACED WHICH THEY DID, AFTERWORDS I DROVE THE CAR AND IT CONTINUES TO JERK, SHUDDER, AND SPUTTER THROUGH GEARS AFTER A STOP OR AT LOW SPEEDS. THIS SEEMS TO HAPPEN ON HILLS. THE CAR HESITATES TO PICK UP SPEED AND THEN IT FEELS LIKE IT CATCHS THEN I GET JERKED BACK AS THE CAR JUMPS FORWARD. IT VARRIES DAY TO DAY SOME DAYS THE CAR RUNS SMOOTHER THAN OTHERS, THERE IS NO RHYME OR REASON. OUT SIDE TEMPERATURE DOES NOT SEEM TO MAKE A DIFFERENCE, HOWEVER WHEN THE CAR WARMS UP IT BECOMES MORE NOTICEABLE. PHIL LONG FORD TOOK THE CAR FOR A TEST DRIVE AND TOLD ME IT WAS NORMAL AND I WOULD HAVE TO DRIVE IT FOR AT LEAST 1000 MILES TO HAVE THE CAR 'LEARN' HOW I DRIVE. THEY SAID FORD MOTOR COMPANY WILL NOT ALLOW THEM TO DO ANYTHING UNTIL AFTER THIS HAS BEEN COMPLETED. THE CAR HAS JUMPED INTO GEAR AND ALMOST HIT THE CAR IN FRONT OF ME AT A STOPLIGHT.

Mileage: 92,600

TRANSMISSION MADE DISTRACTING GRINDING NOISES AND DANGEROUS LUNGING LURCHING UNSTEADY INTERMITTENT MOVEMENTS DURING CITY DRIVING. *TR

Mileage: 6,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE VEHICLE COOLED OFF. THE DEALER WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT RECEIVED A LETTER STATING THAT THE VEHICLE NEEDED A SOFTWARE UPDATE TO GIVE A VISUAL WARNING FOR WHEN THE TRANSMISSION WAS ABOUT TO FAIL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.

Mileage: 33,000

THIS IS AT LEAST THE 3RD TIME THE VEHICLE HAS BEEN INTO THE DEALER FOR TRANSMISSION ISSUES. I HAVE ADDRESSED THE ISSUE WITH BEYER FORD AS WELL AS THE FORD DEALER NEAR MY PARENT'S HOUSE IN PA WHERE I OFTEN TRAVEL. THE CLUTCH WAS REPLACED LAST YEAR. FORD TELLS ME THAT THE SYMPTOMS ARE 'NORMAL' AND WITH IN THE CORRECT RANGE BUT THIS IS A SERIOUS CONCERN. FOR AWHILE NOW, THE CAR CONTINUES TO JERK, SHUDDER, AND SPUTTER THROUGH GEARS AFTER A STOP. CAR NOTICEABLY VIBRATES AND THERE ARE LOUD, RATTLING AND GRINDING NOISES ASSOCIATED WITH THE ISSUE ESPECIALLY AT LOW SPEEDS. THIS IS ESPECIALLY AN ISSUE ON HILLS. THE CAR HESITATES TO PICK UP SPEED AND SEEMS TO 'CATCH' FOR A FEW SECONDS AND THEN I GET JERKED BACK AS THE CAR TRIES TO MOVE FORWARD. SOME DAYS THE CAR RUNS SMOOTHER THAN OTHERS BUT THERE IS NO RHYME OR REASON AND MORE OFTEN THAN NOT THERE ARE MAJOR ISSUES. TEMPERATURE DOES NOT SEEM TO MAKE A DIFFERENCE-IT'S ACTUALLY MORE NOTICEABLE ONCE THE CAR HAS BEEN WARMED UP AND HAS BEEN ON THE ROAD FOR AWHILE. ADDITIONALLY, THE CAR WOULD NOT START OVER THE WEEKEND. THE BATTERY WAS FINE AND THE STARTER TURNED BUT THE ENGINE WOULD NOT FIRE. EVENTUALLY THE CAR DID START, BUT THE SHAKING AND GRINDING WAS EVEN MORE NOTICEABLE THAN USUAL.

Mileage: 41,000

I BOUGHT THIS CAR USED FROM A DEALERSHIP FOR MY DAUGHTER AS A CAR FOR COLLEGE. THE TRANSMISSION BEGAN STUTTERING WITHIN 2 MONTHS OF PURCHASE AND THEY SAID THEY HAD TO REPLACE THE CLUTCH AND REPROGRAM IT. AFTER ANOTHER PERIOD OF TIME THE SAME THING WAS HAPPENING, AGAIN WE HAD TO HAVE SOMETHING REPROGRAMMED. 4 MONTHS LATER IT IS HAPPENING AGAIN. I AM CONCERNED THAT THE CAR WILL SHUT OFF AS IT HESITATES AND SHUTTERS WHEN OPERATING AT LOW SPEEDS. THE SHUTTERING AND HESITATING IS VERY NOTICEABLE AT CITY DRIVING SPEEDS. WITH ALL OF THE COMPLAINTS ON THIS TRANSMISSION/CLUTCH WHY IS THIS NOT BEING LOOKED AT CLOSER BY FORD?

Mileage: 60,000

WENT TO START MY VEHICLE AND IT DID NOT TURN ON AT ALL. THERE IS JUST A CLICKING NOISE, SO THE STARTER IS GOOD, HOWEVER THE BATTERY WAS DEAD. I JUMPED STARTED THE CAR AND WAS ABLE TO DRIVE. MY INFORMATION SCREEN SAID, "TRANSMISSION MALFUNCTION PLEASE SERVICE NOW". THE VEHICLE WOULD RUN AT 4,000 RPMS BEFORE SHIFTING WHEN USUALLY IT'S SUPPOSED AND DID SHIFT AT 3,500 RPMS. AS I WOULD BRAKE AND BE UNDER 5MPH THE VEHICLE WOULD LURCH FORWARD AND I WOULD HAVE TO SLAM MY BRAKES IN ORDER TO MAKE A COMPLETE STOP AND AVOID HITTING THE VEHICLE IN FRONT OF ME. I TOOK IT BACK HOME AND HAVEN'T DROVE IT SINCE. TODAY I TRIED TO UNLOCK MY CAR WITH MY WIRELESS KEY FOB AND THE DOORS WOULDN'T UNLOCK. MY VEHICLE COMPLETELY LOST ALL POWER. ON THE FORD WEBSITE FOR MY SPECIFIC VEHICLE, IT SHOWS I HAVE FIELD SERVICE ACTIONS. FSA TITLE: TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION. 150,000/ 10 YEAR WARRANTY. FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE. I HAVE LEARNED THE TRANSMISSION CONTROL MODULE CAN END UP HAVING A SHORT AND YOUR CAR CAN SHUTTER WHEN IT SHIFTS AND IT CAN LOSE ALL POWER. THIS IS VERY DANGEROUS AND SHOULD BE ADDRESSED BY FORD AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, BEFORE SOMEONE LOSES THEIR LIFE.

Mileage: 46,546

I BOUGHT THIS CAR IN AUG 2013 CAR BEGAN HESITATING AND JERKING WHEN TRYING TO ACCELERATE. MY CAR HAS BEEN IN THE SERVICE DEPARTMENT MORE THAN 4 OR 5 TIMES WITHIN 3 YEARS AND FOR THE SAME ISSUE. THE PROBLEM IS THE TRANSMISSION CLUTCH AND IT NEEDS TO BE REPLACED, THE LAST TIME IT TOOK ALMOST A WEEK TO GET THE PARTS AND TO REPLACED IT. THIS IS REALLY INCONVENIENT ESPECIALLY THE FIRST FEW TIMES THEY DID NOT PROVIDE NO LOANER. BUYING THIS CAR WAS A TOTAL LOSS OF MONEY BECAUSE AS SOON AS THIS WARRANTY ENDS, I WILL END UP PAYING FOR THESE REPAIRS. FORD IS DOING ANYTHING ABOUT IT WITH THE EXCEPTION OF REPLACING THE CLUTCH IF THERE IS STILL WARRANTY.

CAR BEGAN HESITATING AND JERKING, WHEN TRYING TO ACCELERATE IT WOULD BOG DOWN WHEN TRYING TO DRIVE, GOING THROUGH INTERSECTIONS AFTER A STOP CAR WAS ALMOST HIT A NUMBER OF TIMES DUE TO CAR STALING . MY WIFE AND I TOOK THE CAR TO THE DEALER ON OCTOBER 20TH 2015 FOR THE 4TH TIME, THEY SAID IT WAS CLUTCH AND THEY REPLACED IT THEN CALLED AND SAID IT WAS TRANSMISSION AND THEY WOULD REPLACE THAT. WE DIDN'T CAR BACK UNTIL JAN 16 2016 I TOOK THE CAR TO WORK THE NEXT DAY, WHILE ON THE HIGHWAY THE CAR BEGAN TO HESITATING AND JERKING. THE DEALER TOLD ME THE TRANSMISSION HAD TO BE TRAINED. WE TOOK THE CAR BACK OCTOBER 1ST 2016 DUE TO THE CAR STALING IN THE INTERSECTION AND ALMOST BEING HIT AGAIN THE DEALER TOLD ME THAT IT WAS THE CLUTCH AND IT NEEDED TO BE REPLACED AND WAS ON BACK ORDER, THEY SAID THEY DID NOT KNOW HOW LONG IT WOULD BE AND THEY ARE WAITING ON PARTS, AS OF TODAY OCTOBER 26TH 2016 MY CAR IS STILL AT THE DEALER. THIS IS A REPEAT ISSUE, I HAVE TAKEN MY CAR INTO THE DEALER A NUMBER OF TIMES AND WAS TOLD THAT THERE WAS NO ISSUE WITH THE CAR. THIS TIME THEY SAID IT WAS THE CLUTCH AND WAS A "KNOWN ISSUE" THAT FORD IS NOT DOING ANYTHING ABOUT OTHER THEN WAITING UNTIL THE WARRANTY IS UP AND FORCING YOU TO EITHER DEAL WITH THE ISSUE OR BUY A NEW CAR.

Mileage: 91,455

MY SONS CAR BEGAN HESITATING AND JERKING, WHEN TRYING TO ACCELERATE IT WOULD BOG DOWN WHEN TRYING TO GO, GETTING ON THE HIGHWAY WAS SCARY. WE TOOK THE CAR TO THE DEALER ON AUG 19TH THEY SAID IT WAS CLUTCH AND THEY REPLACED IT THEN CALLED AND SAID IT WAS TRANSMISSION AND THEY WOULD REPLACE THAT. WE DIDN'T CAR BACK UNTIL OCT 6 MY SON TOOK THE CAR TO WORK THE NEXT DAY, WHILE ON THE HIGHWAY THE CAR BEGAN TO WHINE AS WELL AS AN ODOR HE PULLED OFF THE HIGHWAY AND MY HUSBAND WENT AND GOT THE CAR. THE DEALER PICKED THE CAR UP FROM MY DRIVEWAY LEAVING A PUDDLE. THEY ARE TELLING ME IT IS STILL THE TRANSMISSION AND THEY ARE WAITING ON PARTS, AS OF TODAY OCT 25TH MY CAR IS STILL AT THE DEALER. *TR

Mileage: 48,000

CAR SPUTTERS ON TAKE OFF ALMOST DYING IN THE MIDDLE OF MAJOR INTERSECTIONS. RADIO ELECTRICAL SHORTED OUT THE FIRST 3 MONTHS AND SMOKE FROM HOOD. THE RIGHT REAR DOOR FLEW OPEN GOING DOWN THE HIGHWAY

Mileage: 12

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE JERKED EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INNER INPUT SEAL AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THREE MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN NOTICED THAT THE CLUTCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,743.

Mileage: 23,743

WHEN I TAKE OFF FROM A STOP THE ENGINE CHUGS, JERKS, CHATTERS, AND GRINDS.

CASENUMBER:1024456 I HAVE BEEN TAKING MY CAR TO SUMMERVILLE FORD DEALERSHIP SINCE PURCHASED IN AUGUST OF 2015 RECALLS TRANSMISSION ISSUES DOOR LOCKS IT HAPPENED WHEN MOVING THEY SAID WOULD CALL WHEN TRANSMISSION REP.CAME IN..I WAS FINE TO DRIVE. THEN DOOR LATCHES RECALLED. THEY REPLACED,AND MY DRIVERS WINDOW STOPPED AT A POINT BEFORE GOING DOWN ALL THEWAY. IT SEEMED TO FINALLY GO DOWN BUT FELT LIKE SCRAPING OR GETTING HUNG UP. THESE FOLKS ALSO LEFT A HUBCAP OFF LAST OCTOBER THOUGH..AND DID NOT KNOW..I RULED OUT AS HUMAN GRACED AND GAVE BENEFIT OF DOUBT. WHEN I CALLED THEY WERE CLOSED. SO I BROUGHT BACK AND THEY SAID IT WAS A RELAY SWITCH...BUT I KNEW IT WASN'T BECAUSE IT WAS NOT ACTING LIKE THAT UNTIL (DOOR LATCH) REPLACEMENT. THEN IT WENT AWAY SEEMINGLY. I BROUGHT BACK AGAIN FOR CHECK ENGINE LIGHT.. THEN HAD A FAN MOTOR ISSUE THEY TOLD ME TO PAY WARRANTY AND THEY WOULD COVER.

Mileage: 87,601

THE TRANSMISSION SHUTTERS. SOMETIMES IT DOESN'T CATCH AT ALL FOR A FEW SECONDS OR MOVE SO WHEN YOU ARE TRYING TO PULL OUT INTO TRAFFIC YOU END UP STUCK LINGERING IN THE MIDDLE OF THE ROAD. THIS COULD CAUSE A WRECK, ENDANGERS MINE AND MY ALREADY AT LEAST ONE DOCUMENTED CASE OF THIS ALREADY HAPPENING.

ISSUES WITH TRANSMISSION. FORD POWER SHIFT TRANSMISSION HAS BEEN A ISSUE MULTIPLE TIMES WITH TRANSMISSION FAILING TO PROPERLY ENGAGE AND GRINDING NOISE AND JERKING WHEN ACCELERATING AT LOW SPEEDS CAUSING STEERING TO SHAKE POSSIBLE SAFETY ISSUE IF THIS EVER HAPPENED AT HIGH SPEEDS. THIS ISSUE HAPPENS MOSTLY WHEN ACCELERATING FROM A STOP AND WHEN SLOWED TO NEAR STOP APPRX 5-10 MPH MULTIPLE COMPUTER AND TRANSMISSION CONTROLL UNIT REPROGRAM A AND CLUTCH HAS BEEN REPLACED APPROXIMATELY 8000 MILES PRIOR TO TODAY'S DATE AND HAVING SAME ISSUES AS BEFORE

Mileage: 44,500

MY CAR HAS TRANSMISSION ISSUES. IT SHUDDERS AND HESITATES WHEN TRYING TO GO INTO GEAR.IT HAS BEEN TO SERVICE WELL OVER 6 TIMES IN 2 YEARS. I AM TOLD THAT THIS IS THE DESIGN OF THE CAR AND I NEED TO UNDERSTAND THAT THIS 6-SPEED AUTOMATIC SHIFTS INTERNALLY DIFFERENT. WHEN ON THE OPEN ROAD AND IT IS IN GEAR IT FUNCTIONS OK. IN TOWN GOING FROM STOP LIGHT TO STOP LIGHT IS WHEN THE ISSUE OCCURS. IT HESITATES IN ACCELERATION AND SHUDDERS. IT HAS FAILED ME EXITING ONTO A MAJOR FREEWAY BY NOT KICKING INTO THE PROPER GEAR. I NO LONGER TRY TO MERGE ONTO A FREEWAY IN THIS CAR. THERE IS NOT A DOUBT IN MY MIND THAT THIS CAR IS A SAFETY ISSUE. THERE HAVE BEEN NUMEROUS COMPLAINTS JUST LIKE MINE ABOUT THIS CAR. I HAVE TRIED AND TRIED TO TELL FORD CORPORATION AND THE LOCAL DEALERSHIP ABOUT THESE ISSUES. I HAVE WRITTEN A LETTER STATING MY CONCERN FOR MY SAFETY IN THIS CAR. I HAVE GONE TO THE LOCAL DEALERSHIP ON NUMEROUS OCCASIONS AND MADE MANY ATTEMPTS AT GETTING THEM TO LISTEN TO ME REGARDING THESE TRANSMISSION ISSUES. I HAVE LEFT THERE SO OFFENDED BY THEM ACTING LIKE THERE IS NOTHING WRONG WITH THIS CAR WHEN I KNOW THEY KNOW THERE IS A PROBLEM. THEY PUT IN BACK ON ME THE DRIVER THAT I DON'T KNOW HOW TO DRIVE THE CAR. I HAVE BEEN DRIVING FOR 38 YEARS MOST HAVE BEEN 5 SPEEDS, I UNDERSTAND COMPLETELY HOW A CAR IS SUPPOSE TO DRIVE AND FOR THEM TO INSINUATE OTHERWISE IS INSULTING TO ME. AGAIN THIS CAR IS A SAFETY HAZARD AND MORE SO THAN EVER NOW, BECAUSE THE SAFETY LATCHES HAVE MALFUNCTIONED ON THE PASSENGER REAR AND FRONT DOORS. I DO NOT FEEL SAFE AT ALL DRIVING THIS CAR BUT I HAVE NO OTHER OPTIONS AS FORD LOW-BALLED ME ON A TRADE IN BECAUSE THEY ARE AWARE OF THESE ISSUES.

Mileage: 32,000

MANUAL TRANSMISSION, WHEN FIRST STARTED (TRANSMISSION COLD) IT SHUTTERS IN REVERSE THEN WHEN SHIFTED INTO 1ST IT WILL SLIGHTLY SHUTTER AND FROM 1ST TO 2ND, THEN OF DIFFERENT OCCASIONS IT SHIFTS HARD FROM 2 TO 3RD. ONCE THE VEHICLE HAS BEEN DRIVEN FOR AT LEAST 10 MINUTES, IT OPERATES NORMAL. CALLED FORD MOTOR CO. CUST. CARE AND THERE IS NOTHING THEY CAN DO EXCEPT SUGGEST TO TAKE TO THE LOCAL DEALER WHICH WILL COST AN ARM AN A LEG. THIS HAPPENS EVERY DAY WHEN THE TRANSMISSION IS COLD NO MATTER WHAT TEMPERATURE OR TIME OF DAY AS LONG AS THE VEHICLE HAS REMAIN PARKED FOR AT LEAST 2 HOURS.

Mileage: 36,000

MY CAR HAS BEEN TAKEN IN FOR 5 TIMES TO THE FORD DEALERSHIP FOR THIS FAULTY CV TRANSMISSION. IT'S ALSO GONE THROUGH AT LEAST 3 RECALLS (FORTUNATELY FORD HAS "EXTENDED THE WARRANTY") ON THE BLASTED THING. I'VE ALSO HAD THEM REPLACE THE CVT PART ITSELF, STILL NOTHING. SO WHAT'S WRONG? THE [XXX]TRANSMISSION DOESN'T WORK PROPERLY. IT JARS WHEN ACCELERATING, AND I MEAN BADLY JARS. HOW BAD? I'M ACCELERATING BETWEEN FIRST AND SECOND GEAR, LET'S SAY INA TURN INTO AN INTERSECTION. IT WILL LITERALLY STOP FOR A SECOND WHILE DOING THE ADJUSTMENT AND THEN CONTINUE FORWARD. THIS IS NOT SOMETHING THAT IS SAFE AT ALL. IN ADDITION, AFTER THE LATEST "RECALL", IT'S MADE THINGS "WORSE". THE LAST TIME I WENT FROM FIRST TO SECOND GEAR "FLOORING IT" (JUST TO SEE HOW IT WOULD HANDLE IT), THE THING WENT UP TO 6200 RPMS. THE "RED ZONE". IT SHOULD NOT DO THAT. AT ALL. THESE "LOONS" INSIST THAT THIS IS NORMAL, WHEN THERE ARE PLENTY OF OTHER CVTS OUT THERE (LET'S SAY, HONDA) THAT HAVE WORKING ONES THAT FUNCTION FINE. WORSE, THEY'VE BEEN CALLING THE [XXX] SYSTEM AUTOMATIC INSTEAD OF WHAT IT REALLY IS, A FANCY PANTS COMPUTERIZED MECHANICAL. IT'S HAPPENED MULTIPLE TIMES. THERE ARE TIMES WHEN I'M JUST GOING FROM A STOP LIGHT AND THE [XXX] THING SHUTTERS AND JERKS. WHEN IT'S INTO A TURN, FROM STOP TO START, OR UP A HILL, THE THING STUTTERS AND SOMETIMES STALLS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 17,000

VEHICLE SHUTTERS AND LOSSES POWER THROUGH 1ST AND 2ND GEAR SEEMS TO HAPPEN MORE ON WARMER DAYS. PROBLEM STARTED AROUND 1000 MILES, DEALER " REPLACED CLUTCH " AT 1123 MILES TOOK IT BACK TO DEALER FOR SAME PROBLEM , WAS TOLD THERE ARE NO NEW UPDATES. THIS VEHICLE HAS BEEN TO THE DEALER 12 TIME FOR THE SAME PROBLEM, THEY HAVE TOLD BE THERE IS NOTHING THEY CAN DO...

Mileage: 900

THIS VEHICLE IS UNSAFE AND SHOULD BE RECALLED. DUAL TRANSMISSION CLUCH IS A SERIOUS PROBLEM DISENGAGING WHILE DRIVING SLOW OR FAST AND SHUTTERS AT ALL SPEEDS. ITS ELECTRONIC THROTTLE BODY (ECB) IS DEFECTIVE JUST LIKE 1.6 MILLION 2009-2014 FORD ESCAPE AND FUSION AND MERCURY MARINER AND MILAN VEHICLES THAT FORD STARTED A "CUSTOMER SATISFACTION PROGRAM" IN LIEU OF A RECALL. OF COURSE THE ECB IS NOT UNDER WARRANTY (3,000 OVER) AND FORD DID NOT IDENTIFY THE FIESTA AS ONE OF THE CUSTOMER SATISFACTION PROGRAM CARS. $545 PLUS LABOR FOR A CAR THAT IS 3 YEARS OLD. NO MORE FORD PRODUCTS FOR HOME OR WORK FOR THIS CFO.

Mileage: 40,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT VEHICLE HAS BEEN IN THE SHOP FIVE TIMES FOR TRANSMISSION RELATED ISSUES. THE CLUTCH WAS REPLACED THREE TIMES. THE DEALER WAS UNABLE TO DETERMINE A SOLUTION. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE VEHICLE WAS AT THE DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND WAS UNABLE TO PROVIDE A REMEDY TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 08/04/16.*JB

THE TRANSMISSION ON MY 2013 FORD FIESTA SHUDDERS, JERKS AND PAUSES/STALLS ON ACCELERATION WHILE IN LOW GEARS. WHEN ENTERING TRAFFIC FROM A STOPPED CONDITION EXTRA TIME HAS TO BE ALLOTTED BECAUSE THE CAR TRANSMISSION WILL JERK AND PAUSE ON ACCELERATION. THE DRIVER HAS NO CONTROL OVER THE SPEED OF THE CAR, IN OTHER WORDS ACCELERATING WILL NOT ALLOW THE DRIVER TO GET OUT OF THE WAY BECAUSE THE TRANSMISSION PAUSES. THIS IS A VERY DANGEROUS SITUATION. THIS CAR HAS BEEN TO THE DEALER 4 TIMES. THE CLUTCH HAS BEEN CHANGE MULTIPLE TIMES. THE GARAGE FINALLY GAVE UP ON TRYING TO FIX THE TRANSMISSION AND REPLACED IT. THE CAR HAS THE SAME ISSUES WITH THE NEW TRANSMISSION. ADDITIONALLY THE TRANSMISSION SHIFTS ERRATICALLY AT LOW SPEEDS, IT'S NOT CONSISTENT AND SMOOTH. THESE ISSUES HAPPEN ALL THE TIME, THIS JUST ISN'T A ONE TIME OCCURRENCE. THIS IS DAILY DRIVING!

Mileage: 40,000

TAKEN VEHICLE TO DEALER 5 TIMES FOR TRANSMISSION. SHUTTERS, INTERMITTENT TRANSMISSION STAYING IN 2ND GEAR WHICH COULD CAUSE A CRASH.I AM AT A LOSS WITH THIS VEHICLE.

Mileage: 50,000

TAKEN VEHICLE TO DEALER 5 TIMES FOR TRANSMISSION. SHUTTERS, INTERMITTENT TRANSMISSION STAYING IN 2ND GEAR WHICH COULD CAUSE A CRASH.I AM AT A LOSS WITH THIS VEHICLE.I WISH FORD WOULD REPLACE TRANSMISSION INSTEAD OF HAVING TECHNICIANS REPLACE CLUTCHES AND SEALS OR CLEAN CLUTCH TO REMOVE TRANSMISSION OIL OFF CLUTCH. I HAVE DECIDED NOT TO PURCHASE A FORD PRODUCT WHILE I AM ON THIS EARTH. NO CUSTOMER SHOULD HAVE TO SUFFER WITH INADEQUATE ENGINEERING DESIGNS!!!!

Mileage: 20,000

ON A COLD MORNING CAR FAILED TO START AND TRANSMISSION FAILURE CAME ON DISPLAY. FORD REPLACED TRANS MODULE AND SAID MY BATTERY WAS STARTING TO GET LOW. TWO WEEKS LATER THE SAME THING HAPPENED. CAR WAS AGAIN TOWED TO DEALER WHO SAID I NEEDED A NEW TRANS MODULE. I INFORMED HIM THIS WAS SECOND MODULE IN TWO WEEKS AND THAT THERE MUST BE SOMETHING ELSE CAUSING THE PROBLEM. HE SAID THERE WAS NOTHING ELSE. I THEN FOUND ONLINE WHERE FORD HAS PAINTED THE SURFACE WHERE THE GROUND CABLE FROM THE BATTERY IS ATTACHED. A YOUTUBE VIDEO STATED THE CLEANING THE SURFACE OF PAINT, APPLYING DI-ELECTRIC GREASE AND RE-ATTACHING CABLE WOULD CURE THE ISSUE. HAVE COMPLETED THIS AND HAVEN'T HAD AN ISSUE SINCE. FORD NEEDS TO RECALL ALL UNITS TO FIX THIS ISSUE.

Mileage: 30,000

REFERENCE COMPLAINTS #'S 10639225, 10744924 & 10820141 FOR BACKGROUND CONCERNING THIS VEHICLE. ALSO, DOCUMENTS ASSOCIATED WITH ON-GOING PROBLEM ARE SUBMITTED WITH COMPLAINT #10744924. CURRENT ISSUE IS CLUTCH #4 BEING REPLACED IN THIS VEHICLE IN LESS THAN FOUR YEARS! IF THAT ISN'T GROUNDS FOR ACTION AGAINST FORD FOR THEIR DEFECTIVE DESIGNED TRANSMISSION THEN I SURE DON'T KNOW WHAT WOULD BE? SURE, FORD GAVE A SEVEN YEAR WARRANTY FOR THE FLAW, BUT IT'S JUST REPLACING THE PART WITH THE SAME FAULTY PART THAT FAILS EVERY YEAR! THREE MORE YEARS THEN IT'S OUT OF MY POCKET!! IT'S THE TRANSMISSION CLUTCH FOR HEAVENS SAKE...IT SHOULDN'T BE REPLACED EVERY YEAR!!! I OWN AN EIGHT YEAR OLD FORD F150 THAT NOT ONCE HAS HAD A TRANSMISSION ISSUE...MATTER OF FACT...I'VE NEVER OWNED A VEHICLE UNTIL THE FIESTA WITH SUCH A PROBLEM?

Mileage: 27,607

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED WITHOUT WARNING AND MADE A GRINDING NOISE. IN ADDITION, THE VEHICLE TEMPORARILY STALLED, ACCELERATED WITHOUT WARNING, AND THEN DECELERATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED UNDER A RECALL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. ....UPDATED 06/30/16 *BF THE CONSUMER STATED THE DEALER REPLACED THE CLUTCH TWICE. UPDATED 07/21/16. *JB

YOU GUY KNOW THAT THE TRANSMISSION ON THIS CAR IS NOT SAFE AND NO RECALL HAS BEEN ORDERED. SHAME ON YOU. I GUESS PEOPLE HAVE TO DIE FROM IT FIRST. IT PUSHES FORWARD WHEN TRYING TO STOP AND STALLS WHEN YOU NEED TO GO. I HAVE HAD THE CLUTCHES REPLACED ATLEAST 4 TIMES AND EVERY 6 MONTHS I AM BACK TO MY CAR TRYING TO KILL ME. SHAME ON THIS DEPT. WHEN DID THIS HAPPEN YOU ASK? THE ENTIRE TIME I HAVED HAD THIS CAR STARTING AT ABOUT 2000 MILES.

Mileage: 50,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE ATTEMPTING TO START THE VEHICLE, IT HESITATED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

Mileage: 32,000

TRANSMISSION SHUDDERS, RATHER VIOLENTLY, BETWEEN 1-2, AND 2-3 SHIFTS. RECENTLY THE TRANSMISSION HAS SHIFTED INTO NEUTRAL AT TWO VERY INOPPORTUNE AND FRIGHTENING TIMES, ONCE ON THE 202 FREEWAY IN MESA, AZ AND THE OTHER IN A 3 WAY INTERSECTION ATTEMPTING TO MAKE A LEFT TURN. THE VEHICLE HAS BECOME UNSAFE BECAUSE OF THE RANDOM TRANSMISSION SHIFTS, WHEREAS THE SHUDDERING WAS JUST A VERY IRKSOME ANNOYANCE. FORD NEEDS TO REPLACE THESE TRANSMISSIONS. IT'S RIDICULOUS FOR A PERSON TO OWN A CAR LESS THAN 3 OR 4 YEARS OLD AND HAVE THESE KINDS OF UNSAFE ISSUES.

Mileage: 79,000

WHILE DRIVING ON THE HIGHWAY THE POWER TRAIN/ENGINE MALFUNCTION WARNING LIGHT (WRENCH SHAPED) WARNING LIGHT CAME ON AND REMAINED ON UNTIL I PARKED AND TURNED OFF THE CAR. AT THE END OF THE WORK DAY I STARTED THE CAR AND THE WARNING LIGHT WAS NOT ON. I TOOK THE CAR TO A FORD SERVICE CENTER AND WAS TOLD WIRES HAD MELTED TOGETHER AND NEEDED TO BE REPLACED. THE REASON I WAS GIVEN BY THE SERVICE CENTER IS:" TEST DRIVE - CHECK ENGINE LIGHT ON, NO SYMPTOMS DETECTED. IDS TEST PCM KOEO-PASS. CONT - P2138 (APP SENSOR CORRELATION ERROR), KOER-PASS, PER TSB 13-11-15, BYPASS CIRCUITS LE136, LE137, AND RE137 AT CONNECTOR C210, PINS 1, 8, AND 9 RESPECTIVELY, SWITCH APP SENSOR CONNECTOR PINS 1 AND 2."

Mileage: 78,339

CONTINUED TRANSMISSION PROBLEMS; JERKS, CLUTCH STUDDERS; SCARED TO CROSS INTERSECTIONS BECAUSE CAR WILL STOP OR JERK; TRANSMISSION MALFUNCTION; SEAT BELTS NOT LOCKING PROPERLY; TAKEN CAR TO THE DEALERSHIP MORE THAN 4 TIMES DUE TO THE SAME PROBLEM (TRANSMISSION MALFUNCTION)

Mileage: 77,000

MAKES NOISE WHILE DRIVING BETWEEN 30-50 ML/H FROM DAY ONE. MANY TIMES, FROM STATIONARY TO MOVE, IT WILL SUDDENLY JUMP, ACCELERATE, HARD TO CONTROL. HAS KNOWN TRANSMISSION PROBLEM AND SOMETIME WILL NOT START.

Mileage: 12

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE JERKED AND THE TRANSMISSION SLIPPED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT STATED THAT THE VEHICLE HAD TO BE RESTARTED FOR THE JERKING TO STOP. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE. UPDATED 06/15/16*LJ

Mileage: 3,000

THIS WAS A BRAND NEW 2013 FORD FIESTA PURCHASED ON APRIL 2013 THAT HAS ALWAYS INTERMITTENTLY STUTTERED / BOGGED ON ACCELERATION WITH SOMETIMES A METAL NOISE. I WAS TOLD THIS WAS DUE TO THE "NEW" TYPE OF DOUBLE CLUTCH TRANSMISSION DESIGNED TO IMPROVE GAS MILEAGE. CLUTCH WAS ALREADY REPLACED ONCE AND I WAS TOLD YESTERDAY CLUTCH NEEDS TO BE REPLACED AGAIN. I TOOK THE CAR IN TO THE SHOP A MONTH AGO AS THE CAR WAS STUTTERING ON ACCELERATION FAIRLY BADLY AND TOLD THEN THEY COULDN'T FIND A PROBLEM.

Mileage: 200

ON-GOING ISSUE W/ CHUGGING,GRINGIN AND JERKING-FRONT DERIVERS SIDE OF CAR. STARTED IN 2014- TOLD DEALERSHIP STEVEN FORD(PATCHOGUE,NY) THEY STATED NO ISSUE. NOISE GOT REPEADETLY WORSE OVER TIME. HAD MISSOURI DEALERSHIP LOOK AT WHEN I FOUNDOUT THERE WAS RECALL ON THE TRANSMISSION- STATED RESET COMPUTER ALL REPAIRED. CAME BACK TO NY WITH EXTENDED ISSUE TOOK TO TOWER FORD (GREAT NECK, NY) KEPT FOR A WEEK STATING THEY HAD TO DIAGNOSIS W/ 260 FEE. WAS THEN TOLD IT WAS A PART IN THE TRANSMISSION - NOT COVERED UNDER WARRANTY AND WILL COST $ 5,000.00 TO FIX. WAS TOLD I COULD DRIVE OFF LOT-TOOK TO OUTSIDE GARAGE IN GLEN OAKS, NY WHERE THEY INFORMED ME I HAD A HOLE IN MY TRANSMISSION THAT BY LOOKING AT COULD HAVE BEEN NOTED W/ NO DIAGNOSTIC NEEDED. TOWER CHARGED ME FOR THE 260 DIAGNOSTIC AND SENT ME ON MY WAY. FORD CORPORATE HAD BEEN NOTIFIED OF ALL ISSUES AND REFUSES TO HELP. I AM 8 MONTHS PREGNANT- DROVE THIS CAR ACROSS THE COUNTRY AND NO ONE CONNECTED TO FORD WANTS TO HELP- IT IS A 2013! TOWER FORD TOLD GLENOAKS GARAGE THAT WE DID THIS TO THE TRANSMISSION WHEN WE DROVE IT 6 MILES FROM ONE LOCATION TO THE OTHER. THIS CAR HAS BEEN A DANGER TO DRIVE AND NO ONE ADVISED ME OF THIS EXTENSIVE TRANSMISSION ISSUE!

Mileage: 82,000

THE TRANSMISSION HAS A RECALL ON IT. IT HAS BEEN IN THE SHOP AND REPLACED 3X. IT STILL IS NOT FIXED. IT PASSES THE TEST WHEN ITS HOOKED UP TO THE MACHINE BUT WHEN DRIVEN IT FAILS AND GOES BACK TO THE SHOP. THE PROBLEM APPARENTLY HAS SOMETHING TO DO WITH FORD AND HOW IT IS MADE. NOW A ENGINE MALFUNCTION LIGHT ALWAYS COMES ON. THE MANUAL SAYS THAT IT SHOULD NOT BE DRIVEN BECAUSE IT MAY NOT SHIFT. I HAVE ALMOST BEEN IN COUNTLESS ACCIDENTS BECAUSE THE TRANSMISSION WILL NOT SHIFT. IT DOES NOT ACCELERATE. IT JERKS, SHAKES, AND GRINDS. I WROTE TO FORD AND THEY DIDN'T CARE. TOLD ME TO TAKE IT UP WITH THE DEALERSHIP. THIS HAS BEEN NONSTOP SINCE I BOUGHT IT LAST YEAR TILL NOW AND ITS ONGOING. I DO NOT FEEL COMFORTABLE DRIVING MY CHILD IN THIS CAR. SOMEONE NEEDS TO BE HELD ACCOUNTABLE.

Mileage: 1,600

70,000 MILES CURRENTLY, 2013 FORD FIESA SFE WITH 6 SPEED POWER SHIFT AUTOMATIC TRANS. THE TRANSMISSION ON THIS CAR IS A FLAWED DESIGN. SINCE I'VE HAD THIS CAR, THERE IS EXCESSIVE CLUTCH SHUDDER WHEN THE CAR SHIFTS FROM FIRST TO SECOND AND FROM SECOND TO THIRD. IT ALSO SOUNDS LIKE THERE ARE LOOSE MARBLES IN THE TRANSMISSION. I HAD THE TSB/RECALL PERFORMED IN APRIL OF 2015 BUT THAT DIDN'T HELP. THE CAR WAS AT THE DEALER FOR 2 WEEKS WHILE THE TRANSMISSION WAS OPENED UP AND PARTS WERE REPLACED. TO BE HONEST, IT'S NOW WORSE THAN EVER. UNLESS I'M DRIVING AT HIGHWAY SPEEDS, THE CAR IS A NIGHTMARE TO DRIVE.

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN ATTEMPTING TO ACCELERATE THE VEHICLE, IT WOULD EITHER LUNGE FORWARD AND ACCELERATE AT HIGH SPEEDS AND STALL WITHOUT WARNING, OR FAIL TO ACCELERATE AT ALL. WHEN ATTEMPTING TO STOP THE VEHICLE, THE ENGINE REVVED, THE VEHICLE ACCELERATED AND LUNGED FORWARD, AND STOPPED SUDDENLY. THE DEALER STATED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

SLOW ON ACCELERATION AND THEN SHUDDERS AND JERKS. JERKY WHILE SHIFTING LACK OF POWER GOING UP HILL . HAS JERKED, THEN STALLED AND ROLLED BACK WHILE GOING UP HILL -CROSSING A BUSY ROAD IT ACTED UP AND IF THE ONGCOMING TRUCK HAD NOT SLOWED DOWN I WOULD HAVE GOTTED HIT AND T BONED-SCARY AND UNSAFE.

Mileage: 48,000

VEHICLE SHUDDER SHAKES AND FAILS TO ACCELERATE WHEN PEDAL IS DEPRESSED, TYPICALLY IN FIRST OR SECOND GEAR (6 SPEED AUTO TRANSMISSION). TRANSMISSION CONTROL UNIT HAS BEEN REPROGRAMMED SEVERAL TIMES, CLUTCH WAS REPLACED, CONTROL UNIT REPROGRAMMED AGAIN. ISSUES CONTINUE. VEHICLE LOSES ACCELERATION IN INTERSECTIONS AND POSES A RISK FOR REAR-END COLLISIONS, CANNOT SMOOTHLY ACCELERATE WHICH COULD CAUSE ISSUES.

Mileage: 25,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE IN THE DRIVE POSITION, THE GEAR SWITCHED TO REVERSE INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTER ELECTRONIC SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS UNAVAILABLE.

Mileage: 91,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 15 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

Mileage: 18,000

MY 2013 FORD FIESTA ONLY HAS 33,000 AND IS HAVING TRANSMISSION PROBLEMS. THE CAR SHUDDERS AND STALLS WHEN FIRST PULLING OUT. THIS MAKES DRIVING VERY DANGEROUS. THERE IS NO WAY A VEHICLE WITH THIS AMOUNT OF MILES SHOULD BE HAVING THIS TYPE OF PROBLEMS.

Mileage: 33,000

THE TRANSMISSION SHUDDERS AND SLIPS VIOLENTLY UNDER 10 MPH AND BETWEEN GEARS. THIS IS A MAJOR SAFETY CONCERN AND FORD HAS NOT REPAIRED MY CAR. MY CAR CAN EASILY GET REAR-ENDED IF THIS IS NOT FIXED AND I AM NOT ABLE TO ACCELERATE. PLEASE CONTACT ME AND HELP FORD RECALL AND REPLACE ALL TRANSMISSIONS FOR THE FORD FIESTA.

Mileage: 60,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE VIOLENTLY SHUTTERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED WHILE DRIVING AT LOW SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.

Mileage: 9,000

THE CAR AT TIMES WILL ACT LIKE IT HAS BEEN PUT IN NEUTRAL WHEN IT IS STILL IN DRIVE. I HAVE HAD SEVERAL TIMES WHEN ALTHOUGH YOU PUT PRESS DOWN ON THE GAS PEDAL, THE CAR GOES NO WHERE. IT ACTS LIKE IT IS IN NEUTRAL. WHEN IT IS IN DRIVE. IT HESITATES TO GO AND I HAVE HAD SEVERAL INSTANCES WHERE I CAME CLOSE TO BEING REAR-ENDED DUE TO THE CAR BEHIND ME STARTING TO GO FORWARD WHEN THE LIGHT TURNS GREEN AND MY CAR GOES NO WHERE. THE TRANSMISSION CHATTERS LIKE A STANDARD SHIFT CAR. IT JERKS AND I TRULY FEEL IT JUST A MATTER OF TIME BEFORE I AM INVOLVED IN AN ACCIDENT FROM A CAR THAT FORD CAN'T SEEM TO FIX. I HAVE THE TRANSMISSION REPAIRED 3 TIMES AND I AM CURRENTLY WAITING ON PARTS TO COME IN FOR FORD TO TRY TO FIX FOR THE 4TH TIME. THIS HAS BEEN AN ONGOING PROBLEM THAT STARTED NOT LONG AFTER WE PURCHASED THE VEHICLE. AND THERE ARE MORE THEN ONE DATES THIS HAS HAPPENED. WHEN I CALLED CUSTOMER SERVICE, I WAS TOLD THAT THERE IS A BACK ORDER NATIONWIDE DUE TO THE MANUFACTURER. WHAT IS FORD WAITING FOR, PEOPLE TO GET KILLED BECAUSE OF THIS.

DOUBLE CLUTCH IS SLIPPING MOSTLY AT LOW SPEED/TAKE OFF. HAS BEEN REPLACED TWICE ALREADY; CURRENT MILEAGE AT 46813. BROUGHT IN FOR THIRD OCCURRENCE WAS ADVISED PARTS ON BACK ORDER FROM OCTOBER. WILL TAKE 2-3 MONTHS BEFORE PART(S) COME IN. PCM AND TCM REPROGAMMED, STILL SHUDDERING, COULD BE DANGEROUS IN TRAFFIC. NOT GETTING ECONOMY MPG AS ADVERTISED.

Mileage: 46,813

THE CAR JERKS, GRINDS AND SHAKES AS THE CAR STARTS TO PICK UP SPEED. WHAT HAPPENS ALL THE TIME

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE ACCELERATING FROM A STOP AT 5 MPH, THE VEHICLE SHOOK AND HESITATED WHILE SHIFTING INTO GEAR. THE VEHICLE SHOOK VIOLENTLY. THE FAILURE ONLY OCCURRED WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED AND THE SENSORS NEEDED TO BE RE-FLASHED. THE REPAIRS WERE PERFORMED; HOWEVER, THE FAILURE RECURRED FREQUENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. UPDATED 04/08/16*LJ THE CONSUMER STATED THE VEHICLE WOULD SHAKE AND HESITATE ON ACCELERATION FROM A STOP. THE CONSUMER STATED THE CLUTCH WAS REPLACED THREE TIMES. HOWEVER, IT DID NOT RESOLVE THE PROBLEM. UPDATED 04/14/16.*JB

Mileage: 7,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE THE VEHICLE WAS COMING TO A STOP, THE TRANSMISSION FAILED AND THE VEHICLE JERKED SEVERELY. A WARNING MESSAGE IN THE INSTRUMENT PANEL INDICATED THAT THE TRANSMISSION MALFUNCTIONED AND NEEDED TO BE SERVICED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION CONTROL PROGRAM WAS UPDATED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE TRANSMISSION CONTROL MODULE WAS REPLACED TWICE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Mileage: 22,000

WHEN ACCELERATING FROM A STOP THE CAR HESITATES AND THEN LUNGES FORWARD, AND SHUTTERS. WHEN DRIVING UP A HILL OR TURNING CORNERS THE CAR SHUTTERS. WHEN ACCELERATING THE CAR MAKES NOISES DUE TO THE SHIFT FORKS. WHEN AT A STOP WITH THE CAR RUNNING AND IN THE DRIVE POSITION, OR WHEN STOPPED ON A FLAT SURFACE THE CAR ROLLS IN REVERSE. AS MY SON WAS WALKING BEHIND THE CAR WHILE IT WAS IN PARKED ON A SLIGHT INCLINE THE CAR ROLLED BACK AND HIT MY SON.

Mileage: 17,000

2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO TRANSMISSION RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED SHE WENT TO THE DEALER SEVERAL TIMES TO TRY AND GET A RESOLUTION FOR THE TRANSMISSION ISSUE. *JB

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING FROM A COMPLETE STOP, THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE FAILURE CAUSED THE VEHICLE TO VIBRATE AND JERK UNCONTROLLABLY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TCM (TRANSMISSION CONTROL MODULE) SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.

Mileage: 9,500

WHEN I DRIVE THE CAR IN A LOW GEAR (USUALLY STUCK IN TRAFFIC OR LEAVING A PARKING LOT) IT WILL FLASH SEVERAL WARNING LIGHTS AND THE COMPUTER CONSOLE WILL SAY "TRANSMISSION MALFUNCTION, SERVICE NOW." THEN THE CAR WILL STOP RESPONDING TO THE GAS PEDAL ENTIRELY. I CAN USUALLY GET IT TO RESPOND AGAIN BY TURNING THE CAR OFF AND TURNING IT BACK ON AGAIN. AFTER SEVERAL MINUTES, THIS WILL WORK, BUT IT'S ONLY A MATTER OF TIME BEFORE IT STALLS OUT AGAIN. I'VE TAKEN THE CAR (STILL UNDER WARRANTY) BACK TO FORD FOR THIS SAME ISSUE 5 TIMES NOW, AND EACH TIME THEY REPLACE THE TRANSMISSION MODULE. EACH TIME, AFTER SOME TIME (SHORTEST: 2 DAYS, LONGEST: FOUR MONTHS) THE SAME STALLING OUT PRESENTS IN THE SAME WAY. I'VE BROKEN DOWN/STALLED OUT IN PARKING LOTS, ON SURFACE STREETS, AND ON MAJOR FREEWAYS: EACH TIME IN TRAFFIC. THE FIRST INCIDENT HAPPENED IN AUGUST OF 2015, THEN 12/11/15, 12/15/15, 12/18/15 AND 1/14/15.

Mileage: 20,000

THIS IS THE 3RD FOLLOW-UP IN REGARDS TO COMPLAINT #'S 10639225 & 10744924. THE FOLLOWING IS MY SPECIFIC EVENT TIMELINE. FIRST EVENT (17SEP2013) 1ST TRANSMISSION SHUDDER...2ND CLUTCH INSTALLED, SECOND EVENT (30SEP2014) 2ND TRANS SHUDDER...CV JOINT LEAKING, THIRD EVENT (10NOV2014) 3RD TRANS SHUDDER...NO DEALER ACTION, FOURTH EVENT (10JUN2015) 4TH TRANS SHUDDER...NO DEALER ACTION, FIFTH EVENT (29JUL2015) 5TH TRANS SHUDDER...FRONT SUSPENSION CONTROL ARM REPLACED, SIXTH EVENT (12SEP2015) 6TH TRANS SHUDDER...3RD CLUTCH INSTALLED, SEVENTH EVENT (5JAN2016) TRANSMISSION WOULDN'T SHIFT...TRANSMISSION CONTROL MODULE REPLACED. ALL THE OTHER INDIVIDUALS WHO HAVE FILED COMPLAINTS (CONCERNING THIS TRANSMISSION), ALL THE ISSUES I'VE DETAILED ABOVE (FOR A 3 YEAR OLD, NORMALLY OPERATED CAR), AND NOTHING MORE IS BEING DONE HERE? WAS NOTHING LEARNED FROM THE GM DEBACLE?? THIS CARS DESIGN IS FLAWED AND HOLDS A POTENTIALLY DEADLY DEFECT THAT FORD JUST QUIETLY THROWS PARTS AT AND EVERYONE'S OK! THANK YOU!! *TR

Mileage: 5

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THE TRANSMISSION FAILED. WHILE, AT A COMPLETE STOP THE TRANSMISSION JERKED VIOLENTLY, CAUSING THE VEHICLE TO ENGAGE ACCELERATION SLOWLY AND SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE TRANSMISSION TWICE. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

I TOOK MY 2013 FORD FIESTA IN TO GET THE OIL CHANGED AND TO DETERMINE WHY THE CAR WAS MAKING A GRINDING/SHUTTER/TUGGING NOISE/FEELING ON FEBRUARY 16, 2015 TO RANDALL REED'S PRESTIGE FORD, 3601 SOUTH SHILOH ROAD, GARLAND, TX 75041. I WAS INFORMED THERE WAS A RECALL ON THE CLUTCH AND THAT IT WOULD BE REPLACED FREE OF CHARGE. PRESTIGE FORD DID THE WORK ON MARCH 6, 2015 AND REPLACED THE CLUTCH. A WEEK LATER THE CAR WAS STILL MAKING THE GRINDING/SHUTTER/TUGGING FEELING . I RETURNED TO PRESTIGE FORD AND THE CLUTCH WAS ON BACK ORDER. PRESTIGE FORD REPLACED THE CLUTCH A SECOND TIME ON MAY 14, 2015. 5 STAR FORD HAS REPLACED THE CLUTCH A THIRD TIME ON DEC. 14, 2015 AND IT IS STILL MAKING THE GRINDING NOISE AND THEY FAILED TO PUT WATER IN THE COOLING RESERVOIR AND THE CHECK ENGINE COOLANT LIGHT IS ON.

THE TRANSMISSION STUTTERS, GRINDS, SLOW TO ENGAGE CAN ALSO POP INTO GEAR HARD WHEN EXCELLERATING OR HESTITATES WHEN EXCELLERATING. IT ALSO ALLOWS THE CAR TO ROLL BACKWARDS WHEN STATIONARY. TWO TIMES IN THE SHOP AND THE EXPLANATION IS NEEDS NEW PARTS, THEN HAS TO LEARN HOW TO BE A TRANSMISSIONJ AGAIN. WHAT??? IT HAS ONLY 14K MILE ON IT.

Mileage: 10,451

HESITATES, GRINDS, SHUTTERS, LURCHES WHEN EXCELLERATING FROM A STOP OR SLOW SPEED. IT ALSO ROLLS BACK FROM A LEVEL STOP SOMETIMES WHEN YOU SWITH YOUR FOOT FROM BRAKE TO GAS. IT HAS BEEN TO THE SHOP AT LEAST TWICE BUT CONTINUES THE SAME THINGS. THE EXPLANATION IS THAT AFTER ITS WORKED ON IT RESETS AND HAS TO LEARN HOW TO SHIFT AS TRANSMISSION AGAIN.

Mileage: 10,451

I INITALLY LEASED, AND THEN PURCHASED, A 2013 FORD FIESTA. I HAVE BEEN THE ONLY DRIVER OF THE VEHICLE. I HAVE HAD A THE TRANSMISSION PIECES REPLACED ONCE AND THE VEHICLE IS BACK IN THE SHOP FOR THE SECOND TIME. I DON'T UNDERSTAND HOW THERE CAN BE SO MANY RECALLS RELATED TO THE TRANSMISSION BUT NO RECALL OF THE CAR ITSELF. IT LURCHES FORWARD, WILL NOT SHIFT INTO GEAR FROM A COMPLETE STOP OR ALMOST STOPPED CAR. I'VE HAD MANY NEAR MISSES AND FEEL INCREDIBLY UNSAFE DRIVING THE VEHICLE. THE CAR ONLY DROVE FOR A FEW THOUSAND MILES BEFORE THE PROBLEMS CREPT BACK UP, POSSIBLY EVEN WORSE THAN BEFORE.

Mileage: 41,000

HAVE TAKEN THE 2013 FIESTA INTO THE DEALERSHIP 3 DIFFERENT TIMES FOR LACK OF POWER, NOT ACCELERATING, SLUGGISH FEEL BETWEEN GEARS SHIFTING. EACH TIME IT HAS EITHER BEEN REPROGRAMMED OR I WAS TOLD NO PROBLEM COULD BE FOUND! IT IS SCHEDULED FOR REPAIR THURSDAY, DECEMBER 10, 2015, WE ARE TAKING IT IN BECAUSE THIS LAST TIME THE CAR NEARLY STALLED ON MY DAUGHTER AS SHE TRIED TO GO AROUND A VEHICLE ON THE INTERSTATE, AND SHE WAS AT FULL SPEED BUT TRIED ACCELERATING. THIS WILL BE 4 TIMES IN TWO YEARS. THE VEHICLE JERKS OR STOPS . VEHICLE HAS ALWAYS BEEN IN MOTION, ALL THE TIME ON CITY STREETS AND HIGHWAY ALSO WHEN TURNING

AUTOMATIC TRANSMISSION SLIPS AND DOES NOT SHIFT SMOOTHLY. THE FORD DEALERSHIP HAS WORKED ON IT TWICE WITHOUT REPAIRING IT. IT IS IN FOR A THIRD TIME AND THE PLAN IS TO REPLACE THE SAME PART THEY REPLACED LAST TIME. THE PROBLEM BEGAN AT 10,000 MILES AND REOCCURS EVERY 10,000 MILES. THOUGH THE CAR REMAINS UNDER WARRANTY, THIS IS A DANGEROUS SITUATIONS THAT NEEDS TO BE CORRECTED BY FORD IMMEDIATELY BEFORE SOME ONE GETS KILLED.

Mileage: 10,000

I BOUGHT THE CAR IN OCTOBER 2014. IT WAS A WEEK LATER I NOTICED THE ISSUES WITH THE TRANSMISSION THAT I WOULD PUSH ON THE GAS PEDAL THAT IT WOULD EITHER JERK OR TAKE A SECOND JUST TOO GET THE CAR TO MOVE. I TOOK IT IN TO A DEALERSHIP AND THE DEALERSHIP WAS TERRIBLE AND SAID THEY FIXED IT. HOWEVER WHEN I GOT THE CAR BACK THE NEXT DAY I WAS DRIVING TO WORK IN SANDY, UTAH ON STATE STREET WHEN THE TRANSMISSION WENT OUT AND I HAD TO GET IT TOWED BACK TO THE DEALERSHIP WHERE THEY WOULDN'T TAKE ANY OWNERSHIP OF THE ISSUE. THEY SAID IT WAS A "COINCIDENCE". THEY FIXED IT AND I DIDN'T HAVE AN ISSUE UNTIL TWO MONTHS LATER THE ISSUE STARTED HAPPENING AGAIN WITH THE JERKING FORWARD AND FEELING THAT IT WAS LURCHING FORWARD.

Mileage: 12,000

TRANSMISSION IS JUNK. JERKING AND SPUTTERING GOING FROM 1ST TO 2ND. UNSAFE, HAS BEEN TO FORD 3 OR MORE TIMES FOR THIS AND THEY CAN'T FIX IT.

Mileage: 58,000

THE CAR ALMOST STOPPED IN THE MIDDLE OF THE ROAD WHEN WE TRIED TO CROSS THE ROAD FROM A STOP SIGN. IT FELT LIKE IT HAD NO POWER TO MOVE. WE FINALLY WERE ABLE TO COMPLETE THE MANEUVER BUT THE RISK OF AN ACCIDENT WAS PRETTY HIGH AS THE OTHER CARS WERE APPROACHING THE INTERSECTION.

Mileage: 42,000

BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, AND DELAYED ACCELERATION AND LURCHING - ROLLS BACKWARDS ON HILLS - TRANSMISSION REBUILD TWO TIMES AND REPLACED IN 24000 MILES, THESE CARS A SAFETY ISSUE AND FORD NEEDS TO TAKE RESPONSIBILITY. FORD WILL NOT DISCUSS AND JUST KEEPS DENY. THEY WILL NOT RETURN OUR CALLS - PLEASE HELP ALSO, ALL DOOR PAWL SPRING TAB LATCHES HAVE FAILED MORE THEN ONCE.

Mileage: 8,000

THE REAR PASSENGER SIDE DOOR, WHERE MY SON SITS IN HIS BOOSTER, STOPPED CLOSING ONE AFTERNOON ON OUR WAY TO HIS SOCCER GAME. I USED A PIECE OF ROPE TO TIE THE DOOR ACROSS THE CAR TO THE DOOR OPPOSITE UNTIL I COULD GET MY CAR INTO THE FORD DEALERSHIP THE NEXT DAY. I SEARCHED THE INTERNET AND SAW AN ARTICLE REGARDING OTHER 2013 FORD FIESTA'S HAVING THE SAME ISSUE. I TOOK MY VEHICLE THE NEXT DAY TO THE DEALERSHIP AND SINCE I WAS THERE I LET THEM KNOW THAT MY CAR, WHICH ONLY HAD 15K MILES ON IT, HAS A PROBLEM WITH ACCELERATION. WHEN I ACCELERATE I HEAR AN AIRY SOUND COMING FROM THE ENGINE AND I LOSE POWER SO THAT I ACCELERATE VERY SLOWLY. THIS IS A HUGE SAFETY ISSUE WHEN GETTING ONTO THE HIGHWAY. I WAS ADVISED WHEN I PICKED UP THE CAR THAT THE LOCK WAS A RECALL ITEM AS WAS AN ISSUE WITH THE COOLING SYSTEM THAT THEY FIXED. IN ADDITION, WHEN THEY CHECKED FOR THE AIRY SOUND THEY FOUND I HAVE A BAD TRANSMISSION. MY SERVICE REP SAID THE TRANSMISSION WAS ON BACK ORDER FOR 30 DAYS. THAT WAS MAY 2015. TODAY IS 11/2/2015 AND I STILL DO NOT HAVE THE PARTS TO REPLACE MY TRANSMISSION. I HAVE ASKED SEVERAL TIMES IF I COULD HAVE A RENTAL CAR OR BORROW A CAR FROM FORD UNTIL MY TRANSMISSION IS FIXED DUE TO THE LOW ACCELERATION AND HAVE BEEN TOLD TIME AND AGAIN THAT THEY CAN NOT "AUTHORIZE" IT.

Mileage: 15,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE TRANSMISSION HESITATED. THE CONTACT ALSO STATED THAT WHILE DRIVING, THE DOOR POPPED OPEN WITHOUT WARNING AND COULD NOT BE CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED AND THE TRANSMISSION NEEDED TO BE REPAIRED. IN ADDITION, THERE WAS A MANUFACTURERS RECALL ON THE ENGINE WARNING LIGHT. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURES DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

Mileage: 32,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT MENTIONED THAT THE SHIFT LEVER WOULD NOT SHIFT INTO FIRST, SECOND, OR THIRD GEAR. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REBUILD. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

Mileage: 15,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT SHE HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE HESITATED AND SHUTTERED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ......UPDATED 04/01/16 *BF CONSUMER STATED CAR HAS SUDDEN JERKY ACCELERATION ALSO PROBLEMS WITH TRANSMISSION CONTINUES. UPDATED 05/22/18*JB

THERE HAVE BEEN MULTIPLE INSTANCES THAT MY TRANSMISSION, WHILE IN MOTION, HAS STUTTERED, STALLED, OR BEEN COMPLETELY UNRESPONSIVE. IN LOW GEARS, THE TRANSMISSION SOUNDS AS IF IT IS GRINDING METAL CANS. WHEN MY CAR STUTTERS OR JERKS SEEMINGLY OUT OF NOWHERE, MY LIGHTS AND DASH WILL FLICKER AS WELL. BOTH MY FORD DEALERSHIP AND FORD ITSELF HAS TOLD ME THESE SAFETY ISSUES ARE NORMAL AND TO BE EXPECTED. TWICE I'VE ALMOST COLLIDED WITH SEMIS ON THE HIGHWAY WHEN I WAS UNABLE TO GET UP TO SPEED PROPERLY DUE TO THE CHUGGING AND STUTTERING. THERE ARE THOUSANDS OF COMPLAINTS ON THIS ISSUE. I'VE ALREADY HAD MY CLUTCH AND SEALS REPLACED ONCE, TO NO AVAIL. THIS IS THE FIRST VEHICLE I'VE BOUGHT AND I'M SCARED FOR MY SAFETY. FORD AND MY DEALERSHIP WON'T TAKE RESPONSIBILITY FOR THESE HAZARDS AND INSIST THAT I'M NOT DRIVING MY CAR RIGHT. THE GRINDING, STUTTERING, STALLING, AND OUTRIGHT TRANSMISSION FAILURE HAS BEEN OCCURRING FOR THE FULL 7 MONTHS I'VE HAD THE CAR. IF MAINTENANCE INVOICES ARE NEEDED, I DO HAVE ACCESS TO THESE.

Mileage: 48,783

THIS CAR HAS HAD ONGOING PROBLEMS WITH THE TRANSMISSION. IT LURCHES, DOES NOT ALWAYS ACCELERATE WHEN THE GAS PEDAL IS PRESSED, SLIPS GEARS, SHUDDERS, SOMETIMES DROPPING SPEED ABRUPTLY WITHOUT WARNING. THIS HAS NEARLY CAUSED SEVERAL ACCIDENTS. THE SEVERITY VARIES BUT AT THIS TIME, 9/2015, THE CAR HAS NOT BEEN CONSISTENTLY DRIVABLE. IT CURRENTLY HAS 29K MILES.

Mileage: 29,000

VEHICLE HAS TRANSMISSION CONDITION ACCORDING TO ALL COMPLAINTS REGARDING SHIFTING, VEHICLE IS AT FORD DEALERSHIP AS OF NOW FOR 7TH TIME FOR SAME CONDITION...CLUTCH PACK HAS BEEN REPLACED AND CONDITION STILL PRESENT, VEHICLE HAS STALLED LAST TIME WE PICKED UP WEEK AGO TO POINT WAS ALMOST T-BONED FROM CITY BUS AS VEHICLE STALLED IN INTERSECTION, LAST TIME THEY TOLD ME WAS IGNITION CONCERN AND REPLACED PLUG WIRES...BACK INTO SHOP AFTER WEEKEND. SAME PROBLEM NO POWER NO SHIFT FEELS LIKE TAKING OFF IN 4TH GEAR OR HIGHER, AS I SAID IN DEALERSHIP NOW FOR WEEK AND UNABLE TO DETERMINE CAUSE...DUE TO CHECK ENGINE LIGHT CAME ON FOR 7TH TIME AND THEY SAY NO TRANSMISSION CODES...I AM TIRED OF THIS CONDITION AND LOOKING FOR FINAL REPAIR,TRANSMISSION REPLACEMENT, OR REFUND/REPLACEMENT OF VEHICLE. I FEEL AFTER 7 TIMES TO DEALERSHIP IS MORE THAN ENOUGH FOR SAME CONDITION....BELIEVE THIS FALLS INTO LEMONLAW ABOUT NOW!

Mileage: 35,000

THE TRANSMISSION SLIPPING,CHUGGING,HESITATIG

Mileage: 20,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 11/13/15 *BF; UPDATED 4/5/18*JB *TR

2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES, IN AN ATTEMPT TO FIX THE TRANSMISSION. *JB

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE VIBRATED. THE VEHICLE WAS MAKING AN ABNORMAL NOISE COMING FROM THE TRANSMISSION. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER A MANUFACTURERS RECALL BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

Mileage: 12,000

THE CAR SHUDDERS AND SPITS AT TAKE OFF. SOMETIMES STALLS BOTH IN FORWARD AND REVERSE WHEN I FIRST GIVE IT GAS.

Mileage: 58,000

TRANSMISSION SHUDDERS, LURCHES AND LOSS OF POWER

TRANSMISSION SLIPS, CHUGS, GRINDS, HESITATES, JERKS, FAILS TO ACCELERATE AND BOGS OUT EACH TIME BEFORE SLAMMING INTO GEAR, JERKING THE CAR FORWARD QUICKLY, THEN FAILS TO DECELERATE WHEN ENGAGING THE BREAKS CAUSING VERY NEAR REAR END WRECKS. ON HIGHWAY AT 55-65 MPH, CAR IS UNABLE TO DOWN SHIFT PROPERLY. THE VEHICLE HAS BEEN BROUGHT TO THE DEALERSHIP TIMES CLEANED AND REPLACE CLUTCH OR PROGRAMMED. STILL NOT SHIFTING PROPERLY

Mileage: 15,000

TRANSMISSION GRINDS, HESITATES AND HAS TROUBLE SHIFTING AT LOW SPEEDS. SOMETIMES THE TRANSMISSION HAS A SLOW REACTION TO THE PEDAL AND JOLTS FORWARD AFTER THE DELAY. IN STOP AND GO BUMPER TO BUMPER CITY TRAFFIC THIS CAN CAUSE ISSUES. I'VE HAD THE CLUTCH ASSEMBLY REPLACED TWICE BUT COULD HAVE HAD IT DONE 5 + TIMES AT LEAST. IT'S TOO MUCH TROUBLE TO CONSTANTLY HAVE TO GET IT FIXED AT THE DEALERSHIP. AFTER THE DEALERSHIP FIXED IT BOTH TIMES ITS GOOD FOR A FEW THOUSAND MILES THEN PROBLEMS START ALL OVER AGAIN.

Mileage: 13,000

TRANSMISSION SLIPS, CHUGS, GRINDS, HESITATES, JERKS, FAILS TO ACCELERATE AND BOGS OUT EACH TIME BEFORE SLAMMING INTO GEAR, JERKING THE CAR FORWARD QUICKLY, THEN FAILS TO DECELERATE WHEN ENGAGING THE BREAKS CAUSING VERY NEAR REAR END WRECKS. ON HIGHWAY AT 55-65 MPH, CAR IS UNABLE TO DOWN SHIFT PROPERLY. THE VEHICLE HAS BEEN BROUGHT TO THE DEALERSHIP 5 TIMES AND I'M TOLD IT'S HOW I'M DRIVING THE VEHICLE, NOTHING IS WRONG. AFTER 5 VISITS, FORD DEALERSHIPS WILL NOT SEE THE VEHICLE. SIMPLY TELLING ME "IF I DON'T LIKE IT, TRADE IT IN". THE CAR IS WORTHLESS, AND THEREFORE "TRADING IT IN" WOULD BE THROWING MORE MONEY AWAY.

Mileage: 10,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED AND FAILED TO ACCELERATE. THE FAILURE RECURRED NUMEROUS TIME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

WHEN ACCELERATING THE FIESTA LURCHES AND THEN GOES FORWARD. THE AIR CONDITIONING PUMPS OUT COOL AIR AND THEN HOT AIR OFF AND ON. THE LURCHING ISSUE HAS NOT BEEN REPAIRED AND THIS IS THE FOURTH VISIT.

Mileage: 45,000

WHEN AT A STOPPED POSITION AND I GO TO TAKE OFF, THE CAR WILL SHUTTER AND ALMOST WANT TO CUT OUT. IT ALMOST DOES NOT KNOW WHAT GEAR IT WANTS TO GO INTO. I AM WORRIED WITH THIS TRANSMISSION. I NEVER HAVE HAD A CAR THAT SHIFTS LIKE THIS BEFORE.

Mileage: 44,388

THIS IS FOLLOW-UP TO INCIDENT #10639225 (26SEP2015), AND DETAILS CONTINUED TROUBLE FROM INITIAL COMPLAINT. THE VEHICLE HAS RETURNED TO THE SHOP FOUR TIMES (CURRENTLY IN SHOP) FOR POWER-SHIFT TRANSMISSION CLUTCH SHUDDER. TWO OF THE FOUR FOUND SHUDDER TSB LOGGING 150-170 RPM LOSS BETWEEN SHIFTS (FORD CLAIMS ACCEPTABLE?), ONE FOUND/REPLACED LEAKING CV SHAFT SEAL, AND FOURTH CURRENTLY BEING DIAGNOSED. ON THE THIRD INCIDENT (ONE LISTED ABOVE), DEALERSHIP FOUND SHUDDER AND 170 RPM LOSS (STATED ON INVOICE THEY DROVE VEHICLE), BUT INVOICE SHOWS ZERO MILES DRIVEN IN-SHOP? MY FIRST QUESTION IS THIS...WHY IS ANY RPM LOSS (ABOVE 100 RPM'S) ACCEPTABLE FOR A COMPUTER CONTROLLED AUTOMATIC TRANSMISSION?? SECOND...UNDER NORMAL DRIVING CONDITIONS (WHICH THIS CAR IS DRIVEN) WHY ARE THERE CV ISSUES??? FORD HAS MULTIPLE TSB'S AND FSA'S SURROUNDING THIS TRANSMISSION YET NHTSA DOES NOTHING ABOUT IT! THIS TRANSMISSION (WITH ALL OF THE NHTSA COMPLAINTS AGAINST) CLEARLY IS A DESIGN FLAW AND A SAFETY RISK!! I REQUEST FEEDBACK ON THIS ISSUE. THANK YOU! UPDATED 9/28/15 *BF..UPDATED 01/13/15 *BF..UPDATED 05-19-16 *BF ..UPDATED 02/15/17 *BF ...UPDATED 03/15/17 *BF *CN

Mileage: 23,684

HAD TROUBLE SHIFTING GEARS FROM A STOP POSITION. PRESENTLY IT HAS TROUBLE SHIFTING NOT ONLY IN LOW GEARS BUT ALL THE WAY UP TO 50MLS PR HR. WHEN SLOWING DOWN IT JERKS AND HESITATES. IN OCT 2014 TOOK IT BACK TO REPAIR AND WAS TOLD NEEDED NEW CLUTCH DUE TO INTERNAL OIL SEAL LEAK CONTAMINATION .NINE MONTHS LATER THE MANUFACTURER HAS STILL NEGLECTED TO REPAIR IT, I HAVE BEEN TOLD DUE TO BACKORDER OF PARTS. IT HAS ONLY 20,000K ON IT.

Mileage: 500

2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO VEHICLE AUTOMATIC TRANSMISSION SHIFTING PROBLEMS. *SMD THERE WAS A LEAK COMING FROM THE TRANSMISSION OUTPUT SHAFT SEAL. THE SHAFT SEAL AND CLUTCHES WERE REPLACED. THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. *JB MA 10/5 UPDATED 10/17/2017*CN

I WAS DRIVING ON A STREET IN MY FIESTA AND WAS AT A STOP. WHEN I PRESSED THE GAS TO GO AGAIN THE VEHICLE JERKED FORWARD MORE QUICKER THEN USUAL AND BUMPED THE CAR IN FRONT OF ME. I HAVE HAD THIS CAR IN THE SHOP 5 TIMES FOR TRANSMISSION PROBLEMS AND NO ONE IS FIXING IT. I WAS IN ANOTHER ACCIDENT RECENTLY WHEN I PRESSED THE GAS AND THE CAR DID NOT ACCELERATE WHILE I WAS TURNING IN FRONT OF TRAFFIC. I COULD HAVE BEEN KILLED, MY CAR WAS HIT DUE TO ME NOT ACCELERATING. *TR

Mileage: 14,000

I BOUGHT A 2013 FORD FIESTA IN APRIL AND BY JANUARY 2014 THE TRANSMISSION STARTED CHATTERING, SHUTTERING AND FEELING LIKE IT WILL STALL OR DROP OUT OF GEAR. I TOOK THE CAR TO THE FORD DEALERSHIP IN MONROE MI. ON 1/28/14 W/20829 MILES, WAS TOLD THIS IS NORMAL FOR YOUR TRANSMISSION. THEY REPROGRAMMED THE TRANS. TOOK BACK 5/21/14 AT 30282 MILES SAME PROBLEM, WAS TOLD THIS IS NORMAL FOR YOUR TRANSMISSION. THEY REPROGRAMMED THE TRANSMISSION. TOOK BACK ON 7/18/14 AT 34361 MILES SAME PROBLEM, DEALERSHIP REBUILT TRANSMISSION. TOOK BACK ON 6/24/15 AT 59048 MILES SAME PROBLEM AGAIN HAPPENING. THEY REPROGRAMMED THE TRANSMISSION. I'VE BEEN HAVING THIS ISSUE FOR OVER 40000 MILES WITH A 23000 MILE TIME AFTER THE REBUILD THAT THE PROBLEM WAS VERY SMALL OR WEAK UNTIL IT STARTED GETTING WORSE AGAIN. FORD WON'T DO ANYTHING, THEY SAY THE TRANSMISSION IS IN SPECIFICATION ACCORDING TO THE DEALERSHIP. THE DEALERSHIP DRIVES THE CAR VERY FEW MILES AND DEEMS THE CAR IN SPECIFICATION. I DRIVE 30 MILES TO WORK AND THIS PROBLEM PERSISTS DAILY, INTERMITTENTLY FROM STOP TO STOP. THIS IS A DANGEROUS FLAW IN THE TRANSMISSION BECAUSE AT TIMES WHEN TAKING OFF THE CAR LOOSES POWER FEELING LIKE ITS GOING TO STALL OR POP OUT OF GEAR.

Mileage: 20,829

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 10 MPH, AN ABNORMAL RATTLING NOISE EMITTED FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,600.

Mileage: 6,600

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE AND JERKED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO A DEALER, AND THE COMPUTER THAT CONTROLLED THE CLUTCH WAS REPROGRAMMED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

PURCHASED FIESTA USED IN DEC 2014. TOLD BY GOLF MILL DEALERSHIP NO RECALLS ON THIS VEHICLE. IN MARCH OR APRIL 2015 CLUTCH IN AUTOMATIC TRANSMISSION WAS REPLACED BECAUSE UPON ACCELERATION THE CAR HESITATED AND LURCHED FORWARD. IN MAY THE SAME ISSUE IS OCCURRING. HAD THE TIMING RESET AND THE CAR IS LURCHING AGAIN.

Mileage: 42,000

I PURCHASED A 2013 FORD FIESTA IN JULY OF 2013. THE FIRST TWO WEEKS I WAS DRIVING IT, I NOTICED JERKING, LUNGING, AND SHUTTERING WHEN TRYING TO ACCELERATE FROM LOW SPEEDS OR FROM A STOPPED POSITION. SOON THEREAFTER, A METAL NOISE STARTED FROM THE ENGINE AREA. I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID I HAD A PROBLEM WITH THE "CLUTCH" IN THE TRANSMISSION AND IT WOULD HAVE TO BE REPLACED. IT TOOK A WHILE (11 DAYS) TO GET THE PART IN, BUT THE WORK WAS DONE. SEVERAL WEEKS LATER THE PROBLEM STARTED AGAIN. I DROVE THE CAR AS IT WAS BECAUSE I NEEDED IT FOR MY BUSY JOB. WHEN I TRANSFERRED TO HOUSTON IN THE FALL OF 2014, I HAD IT SERVICED AGAIN AT THE LOCAL FORD DEALERSHIP BECAUSE THE PROBLEM WAS GETTING WORSE. THEY HAD MY CAR FOR 3 DAYS AND ALL THEY SAID WAS IT "NEEDED AN UPDATE." UPDATE OR NOT, THE PROBLEM WAS AND IS STILL THERE. THE LUNGING, AND MIS-SHIFTS HAVE NEVER BEEN WORSE. I PUT UP WITH IT UNTIL THIS WEEK WHEN I ACCELERATED IN HOUSTON TRAFFIC AND MY FIESTA WOULD NOT GO. I COULD HAVE CAUSED A TERRIBLE ACCIDENT AND INJURY TO MYSELF AND OTHERS DUE TO THE TRANSMISSION NOT FUNCTIONING PROPERLY. THE SHUTTERING IS SO BAD THAT IT SEEMS AS IF THE CAR'S BACK BRAKES ARE LOCKED UP AND THE CAR IS DRAGGING ITS BACK END. I HAVE A NEW APPOINTMENT ON 6/29/15 WITH THE SAME DEALERSHIP THAT DID THE "UPDATE." THIS WILL BE THE THIRD TIME I HAVE HAD A DEALERSHIP ATTEMPT TO FIX THIS PROBLEM.

Mileage: 2,500

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE FOR APPROXIMATELY THREE SECONDS BEFORE OPERATING AS NORMAL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.

Mileage: 900

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED TO ACCELERATE AND JERKED. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. MA 08/14/15 UPDATED 10/19/2017*CN

Mileage: 18,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 20-35 MPH, THE VEHICLE SHUTTERED, HESITATED, AND MADE A CLANKING SOUND. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DIAGNOSED BY THE DEALER, BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

Mileage: 8,000

WHILE TRAVELING AT 55 MPH ON THE HIGHWAY MY FORD FIESTA STARTED TO NOT SHIFT UP OR DOWN AND SEEMED A BIT STUCK. AFTER TAKING IT TO THE DEALER THEY REPROGRAMMED THE POWERTRAIN CONTROL MODULE. ONLY A COUPLE MONTHS LATER THE CAR STARTED TO HAVING TROUBLE WITH GEAR SHIFTING AT LOW AND HIGH SPEEDS AND ALSO SEEMS TO SLIP WHEN TRYING TO SHIFT. CAR HAS REPEATEDLY COME CLOSE TO STALLING AND HAS LOST ALMOST ALL POWER AT VARIOUS TIMES. THE CAR DEALER NOW SAYS IT NEEDS A NEW CLUTCH AND IT WILL TAKE 16 WEEKS FOR IT TO ARRIVE. UNTIL THEN I AM NOT TO DRIVE IT LONG DISTANCES. VERY DANGEROUS CAR, I AM AFRAID I WILL BE HIT TRYING TO TURN BECAUSE THE ENGINE WILL LOSE POWER AT THE WRONG TIME.

Mileage: 8,000

EVER SINCE I BOUGHT THIS CAR BACK IN JULY OF 2013 IT HAS HAD TRANSMISSION ISSUES. IT FAILS TO ACCELERATE QUICKLY, INSTEAD JUST GRINDS GEARS AND VIOLENTLY SHAKES. FORD SUPPOSEDLY "FIXED" THIS 6 MONTHS AGO, WITH THE END RESULT BEING ACTUALLY WORSE. I WAS TOLD IT NEEDED ANOTHER PART (CLUTCH) AND HAVE BEEN WAITING 6 WEEKS FOR IT, WHICH IS HOW LONG THEY SAID IT WOULD BE. I JUST CALLED AND THEY SAID THIS IS SUCH A BIG ISSUE THAT THERE WERE 35,000 OF THESE PARTS ON BACK ORDER AND IT WOULD BE ANOTHER 12 WEEKS AT LEAST UNTIL THIS ISSUE IS FIXED. THIS IS A HUGE SAFETY CONCERN! I HAVE 2 LITTLE CHILDREN AND IF A CAR WERE TO SWERVE INTO MY LANE I WOULD NOT BE ABLE TO ACCELERATE OUT OF THE WAY. I TOLD THIS TO FORD AND WHAT THEY SAID IS THAT "THIS HASN'T HAPPENED YET" WHICH AFTER READING REPORTS ONLINE, I CAN TELL IS UNTRUE. THOUSANDS AND THOUSANDS OF COMPLAINTS HAVE BEEN FILED FOR OVER 4 YEARS. THEY DIDN'T OFFER ANY OTHER ASSISTANCE, EXCEPT TO TELL ME THAT MAYBE I SHOULD JUST TRADE IT BACK IN. I DON'T UNDERSTAND HOW THIS ISSUE HASN'T BEEN ADDRESSED YET. AND IT IS SHOCKING TO SEE HOW LITTLE FORD CARES FOR THE SAFETY OF THEIR CUSTOMERS.

Mileage: 1,000

WHEN STARTING TO ACCELERATE THE CAR WILL BEGIN TO SHUTTER AND ACT LIKE IT WANTS TO DIE AND THEN IT WILL STOP AND CONTINUE TO SHIFT AND ACCELERATE WITHOUT A PROBLEM. THIS IS AN ONGOING PROBLEM BETWEEN SPEEDS OF 10-25 MILES PER HR. THE MOST TIME IT WILL PERFORM THESE PROBLEMS IS WHEN THE CAR HAS BEEN DRIVEN OVER AN HOUR OR IN HOT N HUMID TEMPERATURES. THE SHUTTERING AND ATTEMPTING TO DIE IS GETTING WORSE. WHEN EXAMINED BY FORD DEALERSHIP THEY DISCOVER NO PROBLEM AND SUGGESTED I LIVE WITH THE PROBLEM OR BETTER YET BABY THE CAR. IDID NOT PAY $26000 TO BABY A CAR THAT HAS A BAD TRANSMISSION. UNLESS A RELIABLE SUGGESTION IS GIVEN ME ON HOW FORD WILL FIX THE CAR I WILL CONSULT AN ATTORNEY IN THE NEAR FUTURE. *TR

Mileage: 2,000

TRANSMISSION JERKS, JUMPS, HESITATES AND MAKES HORRIBLE GRINDING NOISE. TRANSMISSION WAS COMPLETELY REBUILT AT 13000 MILES, BUT WITHIN 5000 MILES IT WAS DOING THE EXACT SAME THING. I FEEL VERY UNSAFE AT TIME, ESPECIALLY IN LOW GEARS. I FEAR I WILL TURN LEFT AND THE CAR WILL STALL OR THAT IT WILL JUMP FORWARD SO HARD I MAY REAR END SOMEONE. *TR

Mileage: 13,000

I LEASED THIS AS MY FIRST NEW CAR. WHEN I FIRST PURCHASED IT, I LOVED IT. AS TIME WENT ON, I NOTICED THAT MY CAR WOULD START TO JERK AS I'D ACCELERATE AND THE SHIFTING WAS NEVER SMOOTH. WHEN I HAD AN OIL CHANGE, I ASKED ABOUT IT AND WAS TOLD THAT BECAUSE IT WAS CONVERTED FROM A MANUAL TO AN AUTOMATIC (LIKE ALL THE AUTOMATIC FIESTAS), IT FELT LIKE I WAS SHIFTING GEARS. I'M NOT TOO GOOD WITH CARS, SO I TRUSTED FORD. IT GOT WORSE OVER TIME AND TO THIS DAY THEY SAY THAT IT IS NORMAL. I'VE WENT IN TWICE FOR RECALLS AND SERVICES ON MY CAR. THEY STILL SAY IT'S NORMAL. THIS IS NOT NORMAL. I'VE OPTED TO LEASE ANOTHER CAR BECAUSE I AM SO UNHAPPY WITH MY FORD. I STILL HAVE IT, BUT I DON'T LIKE TO DRIVE IT. IF I HAD TO DO IT AGAIN, I WOULD NEVER LEASE A FORD. IT FEELS LIKE I'VE WASTED MY MONEY AND THEY DO NOT CARE ABOUT THEIR CUSTOMERS. *TR

I HAD ROUTINE MAINTENANCE PERFORMED AT THE DEALERSHIP ON MY 2013 FORD FIESTA ON APRIL 10, 2015. EVERYTHING PASSED INSPECTION. SHORTLY THEREAFTER, I BEGAN TO NOTICE THE VEHICLE WAS SOUNDING LOUDER. AS THE WEEKS WENT ON, IT GOT PROGRESSIVELY LOUDER, I LIKEN IT TO THE SOUND OF AN AIRPLANE ENGINE, AND IT WOULD SOMETIMES HESITATE. ON APRIL 24, 2015, WHILE RUNNING ERRANDS WITH MY WIFE AND 2 YOUNG CHILDREN, THE CAR STALLED AS WE ATTEMPTED TO PULL OUT OF A STORE PARKING LOT ONTO AN EXTREMELY BUSY ROUTE. AN SUV NARROWLY MISSED HITTING US. THE CAR FINALLY WENT INTO GEAR AND WE WERE ABLE TO PROCEED WITH CAUTION. FROM THAT POINT ON, IT HAS BEEN SHUDDERING AND THERE IS A GRINDING NOISE THAT CAN BE HEARD. I BROUGHT IT IN TO THE DEALERSHIP THE NEXT DAY. THEY SAY THEY ARE AWARE OF THIS PROBLEM OCCURRING WITH NUMEROUS FIESTA'S AND FOCUS'S, BUT CANNOT DO ANYTHING BECAUSE THE PARTS ARE UNAVAILABLE. I FEEL UNSAFE BEHIND THE WHEEL AND I FEAR MY CAR MAY BE IRREVERSIBLY DAMAGED, OR WORSE, SOMEONE MAY LOSE THEIR LIFE. *TR

CAR MAKES A GRINDING NOISE AS MILEAGE INCREASE AND DOES NOT SHIFT PROPERLY. HESITATION WHILE TRYING TO ACCELERATE, MAKES GRINDING NOISE AND STUTTER /SHUTTERING. IT ROLLS BACKWARDS ON INCLINES AND THE TRANSMISSION JERKS WHILE I AM DRIVING. IT HAS BEEN SERVICED TWICE FOR THE SAME PROBLEM AND EACH TIME I WAS TOLD THAT THIS NORMAL. CAR RUNS OKAY FOR 3000 MILES MOST OF THE TIME. I FEAR THAT I AM GOING TO REAR END SOMEONE AND THAT SOMEONE WILL REAR END ME . IT MAKES NOISE AS I TURN CORNERS.

Mileage: 21,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING AT APPROXIMATELY 10 MPH AND ACCELERATING, THE VEHICLE JERK AND SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH TO THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED AND THE RPM NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

AFTER I HAD THIS CAR ABOUT 16 MONTHS AND AROUND 12000 MILES, THE TRANSMISSION STARTED TO ACT UP. IT WOULD JERK THE CAR AND THEN IT WOULDN'T ACCELERATE. THEY RESET THE COMPUTER AND CHANGED THE TRANSMISSION. IT RAN OK FOR ABOUT A MONTH OR TWO AND DRIVING ONE DAY IT FELT LIKE THE WHOLE BOTTOM DROPPED OUTTA THE CAR AND I COULDN'T GO. THEY RESET THE COMPUTER 2 MORE TIMES IN A 5 MONTH SPAN AND SAID THERE IS NOTHING ELSE TO DO BC ALL THE TESTS COME BACK WITHIN FORD SPECS. I FEEL LIKE I'LL GET KILLED ON THE HIGHWAY BECAUSE IF I TRY AND CHANGE LANES I CANT ACCELERATE TO KEEP UP WITH THE FLOW OF TRAFFIC. IN THE CITY IT JERKS ALL AROUND. IT SEEMS TO WORK BEST UNDER 25 MPH AS LONG AS I DON'T HIT THE GAS OR BRAKES. IT TAKES ALOT TO GET IT UP TO 65 MPH AND AS SOON AS YOU TAKE YOUR FOOT OFF THE GAS IT DROPS TO 45 IN SECONDS AND THEN ITS HARD TO GET GOING AGAIN. FOR A BRAND NEW CAR ITS RIDICULOUS, I'M JUST HAPPY I CAN HAND THE KEYS IN ANOTHER FEW MONTHS, IF IT DOESN'T KILL ME FIRST. *TR

Mileage: 12,000

WITHIN THE FIRST YEAR OF OWNING THIS CAR, THE TRANSMISSION STARTED DISPLAYING SIGNS OF DEFECTIVENESS. IT BEGAN EXHIBITING A GRINDING NOISE WHEN IN LOW GEARS. AS MILEAGE INCREASED (~12,000 MI), IT STARTED NOT SHIFTING PROPERLY WITH EITHER HESITATION, SKIPPING OR JOLTING FORWARD. NOW (~25,000MI), THE VEHICLE IS SHUTTERING AND VIBRATING IN LOW GEARS (1 & 2). IN OTHER WORDS, I FEEL LIKE I HAVE NO CONTROL OVER MY VEHICLE AND BOTH MYSELF AND OTHERS ON THE ROAD ARE IN DANGER. I HAVE BROUGHT MY CAR IN THREE TIMES FOR THE SAME PROBLEM. IT HAS BEEN REPROGRAMMED TWICE WITH THE PCM AND TCM UPDATED. THE PROBLEM HAS BEEN OCCURRING FOR 1.5 YEARS WITHOUT ANY POTENTIAL TO BE RESOLVED. I WOULD HAVE BROUGHT MY CAR IN TO GET SERVICED ADDITIONAL TIMES, BUT I WAS TOLD BY THE SERVICE TECHNICIAN THAT THERE IS NOTHING ELSE THEY CAN DO BUT RUN TESTS ON THE TRANSMISSION, THAT WILL RESULT IN THE SAME OUTCOME. MY TRANSMISSION APPARENTLY "RUNS WITHIN SPEC" BUT THERE IS SOMETHING WRONG AND THIS PROBLEM SHOULD BE A CONCERN TO ALL DRIVERS, NOT JUST OWNERS OF FORD FIESTA'S OR FOCUS', AS THEY ARE ENDANGERED JUST BEING ON THE ROAD WITH SAID VEHICLES. WHEN DRIVING MY FORD FIESTA, I FEAR THAT I AM GOING TO REAR END SOMEONE OR GET STUCK IN AN INTERSECTION BECAUSE I AM NO LONGER IN CONTROL OF MY CARS ACCELERATION. *TR

Mileage: 12,569

FIESTA SHIFTS HARD, SHUDDERS, HAS ISSUES ACCELERATING, HAS ISSUES BRAKING. DEALERSHIP CONFIRMED, NEEDS CLUTCH REPLACED. PART HAS BEEN ON BACK ORDER FOR THREE WEEKS WITH NO ETA. *TR

Mileage: 7,000

I SLOWED DOWN FOR A TRUCK TURNING INTO A DRIVEWAY, WHEN PRESSING THE ACCELERATOR THE TRANSMISSION SLIPPED, AND I HAD TO PULL OVER INTO THE TURN LANE, AND PUT MY CAR INTO LOW TO RE-ENGAGE THE TRANSMISSION. I CANNOT HELP BUT TO THINK THAT THIS SAME SCENARIO WITH ME SLOWING DOWN IN THE SAME MANNER COULD HAVE HAPPENED AT A STOPLIGHT WHEN TRYING TO TURN LEFT BEFORE AN ONCOMING CAR. I HAVE HAD IT BOG DOWN AND HESITATE QUITE A FEW TIMES AT LIGHTS, BUT THIS IS THE FIRST TIME THE TRANSMISSION ACTUALLY SLIPPED OUT OF GEAR. I HAVE HAD THE CAR IN TWICE TO THE DEALERSHIP, AND THE SECOND TIME THEY TOLD ME THEY DIDN'T DO ANYTHING TO FIX IT BECAUSE EVERYTHING IS NORMAL. I BOUGHT A NEW CAR SO I DID NOT HAVE TO WORRY ABOUT MY FAMILY'S OR MY SAFETY. COULD YOU PLEASE LOOK INTO THIS ISSUE. THANKS *TR

Mileage: 41,680

TL*THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION FAILED INTERMITTENTLY . THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE. UPDATED 8/10/15*CN THE CONSUMER STATED THE ENGINE LIGHT WOULD ILLUMINATE AND THEN GO OUT. ALSO, THE VEHICLE ACCELERATED ON ITS OWN WHILE THE CRUISE CONTROL WAS ACTIVATED. UPDATED 08/20/15*JB

Mileage: 25,000

3/27/15 I ONLY HAD MY CAR FOR A YEAR(THE PROBLEM STARTED FROM THE FIRST WEEK OF PURCHASE I CALLED THEY TRY TO BRAIN WATCH ME STATING THE CAR WAS BUILT THAT WAY). AND I'M IN THE PROCESS OF TAKING MY CAR BACK IN FOR SERVICE. I JUST TOOK IT IN A WEEK AGO FOR THE SAME CONCERN. THE VEHICLE HESITATES SEVERELY GEARS AND TRANSMISSION SHUDDERS. THIS IS A SAFETY HAZARD WHEN IN TRAFFIC THE TRANSMISSION WILL STALL AND PULL. I'M IN DANGER OF ANY NORMAL SPEED CAR HITTING ME FROM BEHIND. FORD DEALER WANTS TO PUT ME IN A WAITING LIST FOR A CLUTCH AND TRANSMISSION ISSUE. FORD SHOULD BE MORE CONCERN FOR THEIR CONSUMERS!!!! BUT FOR THE LOOK OF IT THEY DO NOT CARE!!! I'M FEAR FOR MY SAFETY. THEY REFUSE TO GET ME INTO A NEW CAR OR EVEN LOAN ME A CAR.(THIS IS FORD IN THE SAN FERNANDO VALLEY) THIS CAR SHOULD NOT BE ON THE ROAD IT IS A HAZARD FOR THE REST OF THE DRIVERS AS-WELL. *TR

VEHICLE EVEN AFTER NUMEROUS SOFTWARE UPDATES AND TRANSMISSION REPLACEMENT CONTINUES TO WEAR OUT AUTOMATIC TRANSMISSION CLUTCH. VEHICLE HESITATES SEVERELY DURING 1 AND 2ND AUTOMATIC GEARS AND THE TRANSMISSION "SHUDDERS". FORD IS AWARE OF THE PROBLEM AND EXTENDED THE WARRANTY BUT THE PROBLEM CONTINUES AND THEY ARE UNABLE TO FIX IT. THIS PROBLEM IS VERY DANGEROUS WHEN TRYING TO PULL OUT ONTO A ROAD. THE SLIPPING TRANSMISSION SOMETIMES DOESN'T ALLOW VEHICLE TO NORMALLY ACCELERATE ONTO TRAFFIC. *TR

Mileage: 25,000

SINCE I HAVE HAD THE CAR, IT SHUTTERS AND JERKS WHILE DRIVING AT ANY SPEED. THE CAR FLIPS OUT OF GEAR INTO ANOTHER GEAR WHILE DRIVING. IT'S UNSAFE, AND IT'S A HUGE PROBLEM. *TR

Mileage: 3,000

TRANSMISSION ISSUES SINCE PURCHASING THE CAR BRAND NEW IN 2013. CAR JERKS AND ACCELERATES SPORADICALLY. WHEN TAKING OFF FROM A STOP THE CAR DOES NOT RESPOND TO PUSHING ON THE GAS, BUT WILL THEN SUDDENLY TAKE OFF. IT MOVES THROUGH THE GEARS IN A CLUNKY MANNER. MAKES GRINDING NOISES UPON ACCELERATION. THE CAR ROLLS BACK ON HILLS. I DO NOT FEEL SAFE DRIVING THIS CAR. FORD HAVE NO RESPONDED IN A HELPFUL MANNER TO MY ENQUIRES AND APPEAR NOT TO BE ABLE TO FIX THE PROBLEM. *TR

Mileage: 5,000

OUR FORD FIESTA WAS BOUGHT NEW IN 2013 AND RAN GREAT UNTIL 10K MILES AT WHICH POINT THE AUTOMATIC TRANSMISSION WOULD NOT SELECT A GEAR WHEN ATTEMPTING TO ACCELERATE FROM A SLOW DOWN. FORD DEALER TOOK CAR IN AND PER THE SERVICE BULLETIN DID A RE-FLASH OF TRANS CONTROL. CAR RAN FINE ANOTHER 1K MILES, THAN ISSUE OCCURRED AGAIN , THE CAR NOT SELECTING A GEAR AND CAUSING A HAZARD BECAUSE WE WERE UNABLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC WHILE MAKING A LEFT TURN. DEALERSHIP AT THAT POINT REPLACED CLUTCH PACK BECAUSE THE SAY IT HAD FLUID IN IT, ALSO ANOTHER SERVICE BULLETIN. NOW ANOTHER 2K MILES AND THE CAR DID IT AGAIN DURING A SNOW STORM CAUSING US TO BE UNABLE TO GET OUT OF THE WAY OF A PLOW WHICH NARROWLY MISSED HITTING ARE CAR. FORD HAS NOW HAD THE CAR ANOTHER HALF WEEK AND SAID THERE IS NOTHING THEY CAN FIND WRONG SO THERE IS NOTHING TO DO.THIS IS VERY UNSAFE CAR AND MORE NEEDS TO BE DONE ABOUT THIS MAJOR HAZARD. HOPEFULLY NO ONE LOSES THERE LIFE BECAUSE THIS ISSUE IS NOT TAKEN MORE SERIOUSLY BY FORD MOTOR CO. *TR

Mileage: 13,240

2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED IT FELT AS THOUGH THE VEHICLE WAS GOING TO STALL, AS IT WOULD SPUTTER AND MAKE NOISES. THE DEALER INFORMED THE CONSUMER THE PARTS WERE ON BACK ORDER. *JB

ON 02/27/2015 MY FORD FIESTA WITH 20,904 MILES WAS TAKEN IN FOR A TRANSMISSION ISSUE THAT BECAME POTENTIALLY LIFE THREATENING. WHEN MY WIFE APPROACHED AN INTERSECTION TO MAKE A LEFT HAND TURN AND CAME TO A STOP THE ENGINE BEGAN TO SHUTTER AND BOG DOWN. THE IDLE PICKED UP BUT THE ENGINE ALMOST STALLED. WHEN TRAFFIC CLEARED MY WIFE ATTEMPTED THE APPLY PRESSURE TO THE THROTTLE PEDAL BUT THE VEHICLE ONLY MOVED FORWARD AT ABOUT 2MPH. WITH MORE TRAFFIC HEADED TOWARD US (35MPH ZONE) ABOUT 50YARDS AWAY. MY WIFE LIFTED TO HER FOOT OFF THE THROTTLE TO APPLY AGAIN, THE CAR SUDDENLY LURCHED FORWARD WITH MY WIFE'S FOOT OFF THE PEDAL. THE SAME ISSUE HAPPENED WHILE DRIVING ON WINDY MOUNTAIN ROADS. THE VEHICLE WILL BECOME HESITANT THE LURCH OR BOG DOWN.WE HAD THIS VEHICLE IN FOR THE SAME FIX ON 09/09/2013. THE DEALERSHIP TOOK THE VEHICLE ON A ROAD TEST AND DIAGNOSED THE TRANSMISSION NEEDED A SOFTWARE UPGRADE. THE CARS TRANSMISSION STILL HAD MINOR PROBLEMS THAT THE DEALERSHIP STATED AS "NORMAL". THE DIAGNOSIS OF MY VEHICLE NOW IS THAT THE CLUTCH NEEDS TO BE REPLACED BUT A ROAD TEST WASN'T EVEN DONE TO THE VEHICLE. A FORD "SPECIALIST" DIAGNOSED THE PROBLEM WITH A COMPUTER STATING HE COULD ONLY GET THE ENGINE TO SHUTTER. I DON'T UNDERSTAND HOW A PROPER DIAGNOSTIC CAN BE DONE IF THE CAR IS NOT DRIVEN ON THE ROAD. THE DEALERSHIP SERVICE DEPARTMENT CANNOT TELL ME WHEN THE VEHICLE WILL BE FIXED AND TOLD I CAN PICK THE CAR UP AND DRIVE IT UNTIL THE CLUTCH COMES IN. OBVIOUSLY NOT CARING ABOUT THE CUSTOMERS SAFETY AND THE FACT WE TOLD THE SERVICE DEPARTMENT ABOUT THE POTENTIALLY DEADLY SITUATION THAT OCCURRED A RENTAL VEHICLE WAS NOT OFFERED CAUSE THEY FEEL THE CAR IS SAFE TO DRIVE. *TR

Mileage: 10,149

THE VEHICLE SHUTTERED, MAKE GRINDING SOUND AND HESITATED WHEN STARTING UP AND DRIVING. AT EVERY STOP LIGHT, STOP SIGN WHEN STARTING UP AGAIN, THE SAME SOUNDS, AND HESITATING WOULD OCCUR. TOOK VEHICLE IN TO THE DEALER WHO SAID I NEEDED ANOTHER CLUTCH AND TRANSMISSION. ABOUT $3000.00. I HAVE ANOTHER VEHICLE SAME YEAR, SAME MODEL, AND EXACTLY THE SAME SITUATION IS HAPPENING, THESE VEHICLES SHOULD BE RECALLED IMMEDIATELY. *TR

Mileage: 33,000

TOOK THE CAR IN AND THEY GAVE US A RENTAL. THE TECH CALLED YESTERDAY TO SAY THEY ARE WORKING IN IT (DAY 2) THEN THEY CALL THIS MORNING TO SAY WHAT IT IS DOING IS NORMAL. I TOLD THEM IT IS NOT NORMAL FOR A CAR TO JUST LOSE MOMENTUM THEN WHEN IT DOES GO IT LURCHES FORWARD AND STARTS GOING REAL FAST. THERE IS A PROBLEM EITHER WITH THE ENGINE OR TRANSMISSION. SOMEONE IS GOING TO GET KILLED AND I AM DEADLY AFRAID ITS GOING TO BE ONE OF US. FORD JUST DOES NOT WANT TO ADMIT THERE IS A PROBLEM. *TR

Mileage: 29,000

WE WERE AT A LIGHT AND WHEN IT TURNED GREEN WE ACCELERATED TO APPROX. 15 MPH AND SUDDENLY WE LOST MOMENTUM. A SEMI TRUCK BEHIND US LOCKED UP ITS WHEEL AND LUCKILY WE STARTED MOVING AGAIN OR HE WOULD HAVE DRILLED US. *TR

Mileage: 2,000

THIS IS AT LEAST THE 12TH TIME WE HAVE TAKEN IN THE CAR OUT WHICH 2 TIMES (NOW A THIRD) THEY HAVE ADMITTED THERE IS A PROBLEM. FORD SENT ME A LETTER ADVISING THEY WERE AWARE OF "POSSIBLE" PROBLEMS WITH THE TRANSMISSION. THEY SAY ITS AN AUTOMATIC/MANUAL TRANSMISSION AND IT CAN LEAK FROM ONE CHAMBER TO ANOTHER CAUSING GRINDING, LOSS OF MOTION ETC. THEY GAVE ALL OWNERS A 100,000 MILE WARRANTY FOR THE TRANSMISSION. PROBLEM IS I PAID FOR A 100,000 MILE WARRANTY ON THE CAR ALREADY. WE WERE TURNING A (WINDING ROAD) SLIGHT CURVE WHEN IT SOUNDED LIKE THE WHOLE TRANSMISSION WAS FALLING OUT OF THE CAR AND WE LOST MOTION. THE CAR BEHIND US SLAMMED ON HIS BRAKES HORN BLARING AND SWERVED JUST BARLEY MISSING US. *TR

Mileage: 29,000

WE BOUGHT A 2013 FORD FIESTA IN AUGUST OF 2013. NOT THREE WEEKS INTO OWNING IT, WE HAD SOME TROUBLES AND THE CAR WOULDN'T START. IT TURNS OUT THERE WAS A BAD FUEL PUMP THAT NEEDED TO BE REPLACED. WHILE IT WAS BEING REPLACED, I WAS GIVEN A FORD LOANER TO DRIVE FOR ALMOST A WEEK, WHILE THEY HAD THE CAR TO REPLACE THE FUEL PUMP.??THE TRANSMISSION HAS BEEN LOOKED AT 3 DIFFERENT TIMES. THE FIRST TIME THE SERVICE REP SAID THAT THERE WAS SOME KIND OF LIQUID ON SOME PART THAT MAKES IT NOT CHANGE GEARS QUICKLY AND THAT THEY WIPED IT OFF AND IT SHOULD BE GOOD BUT THAT IT CAN COME BACK. THE SECOND TIME THEY SAID THEY REWORKED THE COMPUTER AND THE CAR NEEDS A CHANCE TO ?GET TO KNOW THE WAY I DRIVE? AND THEY SENT ME AWAY. THE THIRD TIME THEY LOOKED AT THE TRANSMISSION, THEY SAID NOTHING WAS WRONG AND THAT THE LOUD, CRUNCHY, JUMPY THINGS I AM EXPERIENCING ARE CALLED "NORMAL FOR THE CAR" AND THEY SEND ME AWAY. THEY REFUSED TO DO ANYTHING ELSE AND SOMEONE HIGHER UP IN THE SERVICE DEPARTMENT PRINTED OUT A NOTICE ABOUT FORD FIESTA TRANSMISSIONS TO ASSURE ME THAT THE SOUNDS AND JERKING I WAS EXPERIENCING WAS NORMAL WHEN WE RECEIVE THE SURVEY FOR OUR EXPERIENCE, OF COURSE WE GIVE A NEGATIVE RATING. WE DID NOT GET A SERVICE THAT WE FEEL WE WERE DUE AND THE CAR DOES NOT DRIVE AS PROMISED. THE NEXT TIME I BROUGHT IT IN FOR THE SAME ISSUES, OUR REP, [XXX] TOLD ME THAT ?WE SCREWED HER ON THAT SURVEY AND THAT HER JOB IS ON THE LINE WITH THINGS LIKE THAT ? IF SHE GETS ANYTHING LOWER THAN EXCELLENT?. WELL, SORRY, OUR EXPERIENCE WAS NOT EXCELLENT. WE ARE NOT HAPPY WITH THE WAY THE CAR DRIVES, IT SPUTTERS FROM IDLE TO FIRST GEAR AND IS SOMETIMES UNSAFE WHEN YOU NEED TO TURN INTO ONCOMING TRAFFIC. BUT WE WERE TOLD IT WAS ALL IN OUR HEADS AND EVEN THAT WE SHOULD LEARN TO DRIVE IT DIFFERENTLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 200

ALWAYS: LATER RESPONSE TO ACCELERATION, ROLL BACK ON HILL, AND GRINDING NOISE. DEALERS WERE NEVER ABLE TO DETERMINE THE PROBLEM. *TR

Mileage: 42,000

2013 FORD FIESTA HAS 25K MILES IT STARTED TO SHUDDERING WHEN IN REVERSE AND WHEN IN DRIVE AT ABOUT BETWEEN 20 AND 40 MILES PER HOUR. I HAVE TAKEN IT(6 TIMES) TO THE FORD DEALER WHERE I BOUGHT IT. THEY HAD IT THIS TIME FOR TWO DAYS AT THEIR SHOP AND RAN DIAGNOSTICS THE DEALER TOLD ME EVERYTHING WAS FINE. THE NEXT DAY AS I WAS DRIVING IN REVERSE AND IT STARTED TO SHUDDER VERY HARD SO MUCH THAT I HAD TO STOP AND HAD A GET OF THE CAR. WAITED FOR MORE THAN 20 MINUTES BEFORE I RESTARTED, I HAVE ASK FOR TO BUY OR TRADE IN THE CAR FOR ANOTHER BUT THEY REFUSE TO DO IT I REALLY AND FED UP AND ABOUT TO KICK THE CAR TO THE CURB....PLEASE HELP *TR

Mileage: 25,600

2013 FORD FIESTA HAS WATER LEAKING INTO TRUNK AREA FROM REAR SEAT TO BACK OF CAR. CAR HAS BEEN TO DEALER SEVEN TIMES FOR REPAIR AND STILL HAS WATER LEAK IN TRUNK AREA. ALSO VEHICLE HAS A HESITATION WHEN PULLING OUT, TRANSMISSION JERKS AND MAKES GRINDING NOISE. CAR HAS BEEN TO DEALER TWO TIMES TO HAVE TRANSMISSION CHECKED. TRANSMISSION HAS BEEN REPROGRAMMED TWO TIMES AND STILL HAS SAME PROBLEM. DEALER SAYS THIS IS NORMAL OPERATION FOR THIS TRANSMISSION. CAR FEELS UNSAFE WHEN PULLING OUT INTO TRAFFIC, FEELS LIKE ENGINE IS GOING TO STALL. *TR

Mileage: 11,601

THE VEHICLE SHUDDERS AT LOW SPEEDS WHEN IT TRIES TO CHANGE GEARS. THERE IS ALSO GRINDING NOISE AT LOW SPEEDS AND THE VEHICLE JUMPS. *TR

Mileage: 20,000

LETTER FROM CONGRESSMAN FLEMING ON BEHALF OF CONSTITUENT RE 2013 FORD FIESTA COMPLAINTS. *SMD THE CONSUMER STATED WHEN SHE PULLED OFF FROM A STOP, OR MADE TURNS, THE VEHICLE WOULD JERK, AS IF THE VEHICLE WAS GOING TO SHUT OFF. SEVERAL WEEKS LATER, THE COMMAND BUTTON ON THE STEERING STOPPED WORKING. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED AN UPDATE. THE COMMAND BUTTON ONLY WORKED FOR A COUPLE OF MONTHS AND THE JERKING HAPPENED MORE FREQUENTLY. THE CONSUMER WAS INFORMED ONCE AGAIN, THE VEHICLE NEEDED ANOTHER UPDATE AND THE VEHICLE NEEDED A NEW CLUTCH. THE CONSUMER STATED THE VEHICLE PERFORMED AS NORMAL FOR ONE DAY. THE CONSUMER EXPERIENCED A NEW ISSUE, WHERE THE VEHICLE WOULD SQUEAL, WHEN IT WAS PLACED IN REVERSE, OR WHEN SHE MADE TURNS. THE COMMAND BUTTON STOPPED WORKING AGAIN, AND SHE WAS INFORMED A PIN WAS BENT AND WAS RUBBING AGAINST THE ROTOR, WHICH CAUSED THE SQUEALING NOISE. *JB

THE NEW* AUTOMATIC CLUTCH SYSTEM IS MALFUNCTIONING AND JUMPING/STUTTERING/SKIPPING THROUGH THE FIRST 1-3 GEARS. IT HAS ALREADY BEEN REPLACED ONCE AND AM SETTING UP AN APPOINTMENT TO HAVE IT FIXED/REPLACED AGAIN. THE CAR WAS BOUGHT NEW WITH 7 MILES THE FIRST OCCURRENCES HAPPENED BEFORE 5K AND NOW IT HAS LESS THAN 15K MI AND IS HAPPENING AGAIN. OFTEN THE RESPONSE TO ACCELERATE IS DELAYED MAKING IT UNSAFE TO MERGE, FLOW WITH TRAFFIC, CHANGE LANES ETC. *TR

Mileage: 6,000

DELIVERED ON 7/8/13 DEALER: JERSEY CITY FORD. DEAR FORD, WE ARE UPSET OVER THE REPEATED PROBLEMS WITH OUR 2013 FORD FIESTA, BRAND NEW ON 7/18/2013. THE CAR HAS BEEN BUCKING, GRINDING AND ALMOST STALLING. WHEN WE CALLED TO COMPLAIN OR ASK QUESTIONS WE WERE TOLD THAT THIS WAS NORMAL. THE NEXT CALL AND VISIT FOR REPAIR WE WERE TOLD IT WAS THE NEW TRANSMISSION/ POWER SHIFT ON THE FIESTAS & FOCUS. ALSO INFORMED THERE WAS AN "OPEN RECALL" ON A PART THAT IS INVOLVED IN THE CLUTCH OF THESE NEW VEHICLES. THEY SAY IT SOUNDS/DRIVES AND FEELS LIKE A MANUAL TRANSMISSION BUT ITS GOOD ON GAS. WELL, THE PROBLEM WITH THIS IS, WE TURNED IN A 2011 FORD FOCUS SE WITH THIS SAME TRANSMISSION THAT IS IN THE 2013 CARS AND NO WAY DID WE HAVE THESE PROBLEMS. HERE ARE THE FOLLOWING TIMES WE WENT TO JC FORD REPAIR: OCT 18, 2013 - SAME DAY STATES PROBLEM WITH TRANSMISSION. MAY 2, 2014 - OIL CHANGE, COMPLAINED ABOUT TRANSMISSION BUT NOT ON DOCUMENTS. MAY 21, 2014 - LEFT CAR FOR A REBOOT OF ELECTRONICS ON THE CAR AND PICKED THE VEHICLE UP ON MAY 23, 2014. THEY ORDERED PART DUE TO "HESITATION AND SHUTTER" IN TRANSMISSION (THEY SAID IT WAS THE CLUTCH; OPEN RECALL ON A PART). MAY 28, 2014 LEFT VEHICLE AT FORD FOR REPLACEMENT OF PARTS AND REBOOT OF ELECTRONICS, PICKED VEHICLE UP ON JUNE 4, 2014. WHEN WE PICKED UP THE CAR ON JUNE 4TH, 2014, MY WIFE PULLED OUT OF THE GARAGE AND WENT 3 BLOCKS AND TURNED BACK TO THE FORD GARAGE. [XXX], THE REPAIR SECTION MANAGER CALLED THE MECHANIC THAT DID THE REPAIR AND HAD HIM TAKE A TEST DRIVE WITH HER. THE CAR SOUNDED AND RAN WORSE THAN WHEN WE BROUGHT IT IN AND HAD A NEW SOUND, THE FRONT END OR WHEELS WERE MAKING NOISE, BRAKES WERE SHAKY AND THE SAME TRANSMISSION PROBLEM SOUND WAS STILL THERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I BOUGHT A NEW 2013 FIESTA IN 6/13. I HAVE BEEN HAVING PROBLEMS WITH IT SINCE 3/14. THE CAR SHAKES, SHIFTS AND LOOSES POWER WHEN TAKING OFF. THESE PROBLEMS ARE A GREAT CONCERN TO ME SINCE I HAVE 2 KIDS AND I AM AFRAID WE ARE NOT SAFE IN THIS CAR. IN ONE INSTANCE CAR LOST ALL POWER WHILE ENTERING THE FREEWAY AND I COULD HAVE BEEN EASILY REAR ENDED BY SOMEONE. IN OTHER INSTANCE THE CAR SHAKE WHILE WAITING ON A RED LIGHT AND THEN NO POWER TO TAKE OFF. THESE ARE REALLY BIG PROBLEMS THAT PUT A PERSON AT A VERY HIGH RISK FOR ACCIDENTS. I HAVE BEEN TO FORD DEALER IN PITTSBURGH CA MORE THAN 7 TIMES RELATED TO MULTIPLE PROBLEMS WITH THIS CAR AND ALL THEY DO IS PUT FLUID/OIL AND CLEAN PARTS OF THE TRANSMISSION/ CLUTCH AND HONESTLY IS VERY DISAPPOINTING. I BOUGHT A NEW CAR TO HAVE A SAFE TRANSPORTATION FOR ME AND MY KIDS AND THIS IS NOT WHAT I WAS EXPECTING. I AM ALWAYS SCARED I AM GOING TO HIT SOMEONE OR THAT I AM GOING TO GOING TO GET HIT BECAUSE THE CAR CANT TAKE OFF . *TR

Mileage: 15,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE AND THE ENGINE RPMS INCREASED. THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 01/28/15*LJ UPDATED 9/8/2017*CN

Mileage: 5,000

I HAD JUST BOUGHT THIS CAR FOUR DAYS PRIOR TO THE INCIDENT. I WAS ACCELERATING FROM A STOPPED POSITION (STOP LIGHT). IT SEEMED AS THOUGH MY CAR *SKIPPED* AND *JERKED* A LITTLE IN ORDER TO GAIN MOMENTUM. THEN, WHEN I TURNED A CORNER, I HEARD A SLIGHT RATTLING/GRINDING NOISE COMING FROM UNDERNEATH THE HOOD, ESPECIALLY ON THE LEFT SIDE. I CALLED THE DEALER'S ([XXX] IN ALEXANDRIA, KY) SERVICE DEPT TO REPORT THE PROBLEM AND SCHEDULE AN APPOINTMENT. I WAS TOLD THAT THEY'RE SO BACKED UP, THE FIRST AVAILABLE APPOINTMENT IS ON 2/18/15. THE LADY I SPOKE TO MENTIONED THAT MY CAR IS PART OF A RECALL, AND THAT THE CLUTCH ASSEMBLY NEEDS TO BE REPLACED. SHE SAID SOMETHING ABOUT THE MANUFACTURER BEING UNABLE TO BUILD THE PARTS FAST ENOUGH. I'VE NOW HAD THE CAR TEN DAYS. ON THE EIGHTH DAY, THE *SERVICE ENGINE* LIGHT CAME ON AND HAS NOT TURNED OFF. BECAUSE OF THIS, THE DEALER HAS GIVEN ME AN APPOINTMENT ON 12/10/15 TO HAVE IT CHECKED OUT. ONE OF THE SALESMEN THAT I INTERACTED WITH ON THE EVENING OF THE SALE, SAID IT'S PROBABLY RELATED TO THE TRANSMISSION PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 34,582

SLUGGISH ACCELERATION, SPUTTERING, HARD SHIFTING UPON ACCELERATING FROM STOP (LOWER GEARS). DAY AFTER PURCHASE OF VEHICLE RETURNED TO DEALERSHIP AND/OR SERVICE DEPT. SERVICE NOT AVAILABLE - SPOKE TO SALES WHO ADVISED THIS IS NORMAL DUE TO TYPE OF CLUTCH SYSTEM. WAS ADVISED NO SERVICE COULD/WOULD BE ATTEMPTED. DEALER SUGGESTED ALTERING STYLE OF DRIVING... PROBLEM HAS PERSISTED AND I HAVE TAKEN VEHICLE IN SEVERAL TIMES, EACH TIME BEING TOLD THE SAME THING (WITH NO DIAG OR WRITE UP BEING DONE). ON 11/24/14 WHILE TRAVELING OVER 350 MILES IN OPEN DESERT, PROBLEM ESCALATED TO ALL GEARS AND VEHICLE WOULD NOT ACCELERATE OR DECELERATE PROPERLY WITHOUT LURCHING, JERKING, SHUDDERING, ETC. TOOK TO SERVICE AT DEALERSHIP OUT OF HOME STATE AND WAS ADVISED, PRIOR TO INSPECTION, CLUTCH WOULD NEED TO BE REPLACED AS SAME YEAR, MAKE, AND MODEL COMING IN DAILY. CONFIRMED WITH INSPECTION CLUTCH WAS FAULTY. PARTS ON BACKORDER AT LEAST 3 WEEKS AND WOULD NOT ORDER ON MY BEHALF AS WOULD NOT BE IN THAT LOCATION TO HAVE WORK DONE THERE. CONTACTED PURCHASE DEALERSHIP AND CONFIRMED BACKORDER. REQUESTED PARTS BE ORDERED BUT WAS ADVISED THEY WOULD NOT ORDER UNTIL VEH INSPECTED BY THEM (2 WEEKS OUT AS OUT OF STATE) AND THEN 3 WEEKS AT LEAST FOR PARTS. I CONSIDER THIS A SAFETY ISSUE AS LURCHING, JERKING, ETC CAUSES VEH TO BECOME UNMANAGEABLE AS WELL AS EFFECTING ACCELERATION AND STOPPING TIMES. *JS

Mileage: 12

JERKING, SHUDDERING, LOSS OF POWER ON ACCELERATION. WAS ALMOST BEEN REAR ENDED BECAUSE OF THIS. THIS IS A RECURRING ISSUE. RECEIVED RECALL FROM FORD FOR TRANSMISSION. TOOK CAR IN TO DEALERSHIP AND WAS TOLD THEY FOUND NO PROBLEM OR ISSUE WITH MY CAR. CAR CONTINUES TO BE A CONCERN BECAUSE OF THE JERKING, STUTTERING AND LOSS OF POWER ON ACCELERATION. *JS

Mileage: 10,000

THE 2013 FORD FIESTA JERKS, HESITATES AND SPUTTERS DURING ACCELERATION GREATLY. IT ROLLS BACKWARD ON INCLINES LIKE A STICK SHIFT, BUT THE CAR IS AN AUTOMATIC. THE CAR FEELS UNSAFE. *TR

Mileage: 12,000

THE CAR IS UNSAFE!!! ITS JERKS, SHAKES, ROLLS BACK, ACCELERATES ON ITS OWN AND THE TRANSMISSION MAKES WEIRD SOUNDS. A FEW DAYS AGO I TOOK IT IN BECAUSE IT WOULDN'T MOVE. THAT WAS THE SECOND TIME I HAD TAKEN IT IN FOR THAT ISSUE. I PICKED THE CAR UP MONDAY NIGHT AND TUESDAY IT WAS BACK IN THE SHOP. THE CAR STALLED IN MID TURN, ALMOST CAUSING ME TO GET INTO AN ACCIDENT. I AM NOW AFRAID TO DRIVE MY CAR. FORD KNOWS THE VEHICLE NEEDS TO BE RECALLED. INSTEAD OF DOING SO, THEY EXTEND THE WARRANTY IN A EFFORT TO MAKE CUSTOMERS HAPPY. IN THE MEANTIME THE PROBLEM ISN'T BEING SOLVED. THEY ARE WASTING COUNTLESS MANHOURS ON A SITUATION THAT ISN'T GOING AWAY. *TR

Mileage: 40,614

I'VE HAD THE CAR FOR TWO YEARS. I'VE BEEN COMPLAINING ABOUT THE CAR "SHUTTERING" ISSUE FOR A YEAR AND A HALF. WITHIN THE FIRST YEAR I COMPLAINED ABOUT IT THEY SAID THAT THEY WERE GETTING SIMILAR COMPLAINTS AND HANDED ME A FLYER FROM A STACK THAT THEY HAD READILY AVAILABLE AT THEIR DESK WHICH MENTIONS WHAT I'M EXPERIENCING IS NORMAL AND WILL GO AWAY WITH TIME. EARLIER THIS YEAR I BROUGHT THE CAR IN WITH THIS ISSUE AND THEY HAD TO REMOVE THE TRANSMISSION AND REPLACE PARTS IN THE GEARS. THE ISSUE SEEMS TO BE GETTING WORSE. YESTERDAY, I WAS AT A TRAFFIC LIGHT WAITING TO TURN LEFT. I STARTED TO ACCELERATE THEN THE CAR STARTED TO MAJORLY SHUTTER. IT CAUSED A SIGNIFICANT DELAY IN TIME THAT IT WOULD NORMALLY TAKE TO MAKE THE TURN WHILE I WAS IN MID TURN AT A VERY BUSY INTERSECTION WITH APPROACHING TRAFFIC. A FEW WEEKS AGO I MADE AN APPOINTMENT TO BRING MY CAR IN TODAY. WHEN I EXPLAINED WHAT HAPPENED TO ME YESTERDAY THEY SAID THEY WERE AWARE OF THIS "SHUTTERING" ISSUE AND HAD MULTIPLE COMPLAINTS. I ASKED THEM MANY QUESTIONS....SOME OF THE QUESTIONS WERE: WHEN I BROUGHT THIS TO YOUR ATTENTION IN THE FIRST YEAR WHY DID YOU IGNORE MY COMPLAINT AND HAND ME A FLYER TELLING ME THIS IS NORMAL? WHEN MY HUSBAND BROUGHT THE CAR IN FOR SCHEDULED MAINTENANCE A FEW WEEKS AGO WHY DIDN'T YOU INFORM HIM THAT THERE WAS A RECALL NOTICE ON THE TRANSMISSION THAT EXTENDS THE SERVICE WARRANTY AND THAT THERE COULD BE A SAFETY ISSUE? SHE EXPLAINED THAT FORD WAS TO BLAME AND NOT THE DEALERSHIP. SHE SAID THAT FORD WAS GIVING THEM MISINFORMATION AND TOLD THEM ALL ALONG THAT THIS WAS NORMAL OF THE TRANSMISSION AND SO THAT'S WHAT THEY WERE TELLING THEIR CUSTOMERS. I URGE YOU TO PLEASE LOOK INTO THIS BECAUSE THIS IS A SEVERE SAFETY HAZARD. *TR

Mileage: 17,300

THE TRANSMISSION GRINDS AND RATTLES AT 35-45 MPH. TRANSMISSION SERVICED UNDER TSB# 14-0131 TO NO AVAIL. *TR

Mileage: 7,978

ON 10-9-13 ONLY AFTER A YEAR OWNING THE CAR I STARTED HAVING SERIOUS ISSUES WITH THE TRANSMISSION SO I TOOK IT IN TO FORD TO HAVE IT LOOKED AT. THE CAR SHIFTING BECAME VERY HARSH AND THERE IS CONSIDERABLE JERKING, CLINKING AND VIBRATION. FORD AT THE TIME PERFORMED A REPROGRAMMING BUT THIS DID NOT SOLVED THE ISSUE. I TOOK THE CARD BACK TO FORD ON 11-7-13 TO COMPLAIN AGAIN BECAUSE THE NOISE AND CLUNKING HAD BECOME WORSE TO THE POINT I WAS NOT FEELING SAFE DRIVING THE CAR. FORD REPROGRAMMED ONCE AGAIN AND ORDERED THE PARTS NEEDED TO REBUILD THE TRANSMISSION CLUTCH. ON 12-10-13 LOUD BANGING NOISE HAD BECOME EXTREME AND FORD TOOK THE CAR IN AND PERFORMED EXTENSIVE WORK ON THE TRANSMISSION REPLACING THE CLUTCH ASSEMBLY AND SEALS. ACCORDING TO THE INVOICE THERE WAS A LEAK AT THE BELL HOUSING (INPUT SEALS LEAKED) ALLOWING THE CLUTCH TO BE OIL SOAKED. ON 9-11-14 I TOOK THE CAR IN BECAUSE THE TRANSMISSION HAD FAILED AGAIN DISPLAYING THE SAME ISSUES. FORD AGREED TO REPAIR AND ORDERED THE PARTS NEEDED HOWEVER I WAS TOLD IT MIGHT TAKE OVER A MONTH. AFTER WAITING NEARLY TWO MONTHS I WAS FORCED TO TAKE THE CAR IN AGAIN ON 11-7-14 BECAUSE THE NOISE AND CLUNKING IS EXCESSIVE TO THE POINT I DO NOT FEEL SAFE. THIS WAS ONLY AUGMENTED WITH THE FACT LAST MONTH THE REAR DIVER SIDE LATCH BROKE AND YESTERDAY THE OTHER LATCH BROKE. FORD SERVICE MANAGER AGREED COMPLETELY THE FIESTAS AND FOCUS ARE NOT SAFE AND THEY HAVE A BACKLOG OF TRANSMISSIONS TO REPAIR. HE OFFERED ME TO COMPLAIN TO FORD AND GAVE ME THE PHONE NUMBER. HE SUGGESTED I CALLED AND FILE A COMPLAINT AND ATTEMPT TO RETURN THE CAR. I AM EXTREMELY DISSATISFIED AND WILL PURSUE RESOLUTION BY HAVING FORD TAKE THE CAR BACK. I CANNOT EXPOSE MY FAMILY AND MY OWN SAFETY BECAUSE FORD WOULD NOT COME FORWARD AND RECALL ALL THESE DEFECTS AT ONCE. *TR

Mileage: 31,483

ENGINE REVS BUT VEHICLE BARELY SPEEDS UP,TRANSMISSION SLIPPING. TOOK TO FORD DEALER ON 4/11/14, DIAGNOSED AS OIL LEAK FROM TRANSMISSION, 612 RPM SLIP, OIL ON THE CLUTCH. NEEDS WARRANTY TRANSMISSION REPAIR AT 23,179 MILES. FORD TRANSMISSION TECH WAS ON VACATION, SCHEDULE APPOINTMENT FOR 4/21/14 TO RETURN TO DEALER FOR WARRANTY REPAIRS. RETURNED TO FORD DEALER ON 11/03/14 AT 34,540 MILES FOR TRANSMISSION PROBLEM AGAIN, LOW SPEED CHATTERING DURING TAKE OFF AND SHIFTS, GEARS NOT ENGAGING,SLIPPING ON ACCELERATION, UNSMOOTH HARSH SHIFTING, LOSS OF POWER, JERKS AND SHUTTERS, ROLLS BACKWARDS ON INCLINES. CAR IS UNPREDICTABLE AND UNSAFE TO DRIVE. CAR WAS DIAGNOSED AGAIN AS NEEDING TRANSMISSION WARRANTY REPAIRS. CLUTCH PARTS ARE ON BACKORDER POSSIBLY UNTIL 11/28/14. WAS INFORMED THAT FIESTAS HAVE HAD FAULTY TRANSMISSIONS SINCE 2011. FORD REPLACES THE CLUTCH ALONG WITH OTHER RELATED PARTS WITH THE SAME "NEW" FAULTY CLUTCH. FORD HAS NOT FOUND A SOLUTION FOR THIS TRANSMISSION PROBLEM, THEY ARE JUST REPLACING WITH SAME FAULTY PARTS THAT ARE EXPECTED TO FAIL AGAIN IN APPROXIMATELY 10,000 MILES. FORD IS BANDAGE FIXING MY FIESTA TRANSMISSION, LEAVING THE CAR AT HIGH RISK OF UNSAFE TRANSMISSION ISSUES TO CONTINUE TO HAPPEN. THE TRANSMISSION PROBLEMS WITH THE FORD FIESTA IS A WELL KNOWN AND DOCUMENTED PROBLEM FOR FORD, I WISH I KNEW THIS BEFORE I BOUGHT MINE. NOW I HAVE TO DEAL WITH AN UNSAFE CAR WHEN THE TRANSMISSION DECIDES TO FAIL AGAIN BESIDES FOR DEALING WITH THE HASSLE OF REPAIRS EVERY 10,000 OR SO MILES AND ENDING UP OWNING A CAR THAT AFTER 100,000 MILES CANNOT HAVE FURTHER WARRANTY REPAIRS ON THE TRANSMISSION. THE END RESULT FOR ME IS OWNING A WORTHLESS AND UNSAFE CAR. *TR

Mileage: 23,408

WE BOUGHT THE 2013 FORD FIESTA BRAND NEW. THE TRANSMISSION/CLUTCH CAUSES THE CAR TO LURCH EXCESSIVELY. NEARLY REARENDED ANOTHER CAR. FORD REPLACED THE CLUTCH, BUT IT CONTINUES TO HAVE THE EXACT SAME ISSUES. FORD SHOULD BE REQUIRED TO REPLACE THESE JUNK DANGEROUS TRANSMISSIONS/CLUTCHES WITH THE OLD STYLE USED ON MOST CARS WHICH ACTUALLY WORK. PLEASE GIVE THE PUBLIC SATISFACTION BY REQUIRING FORD TO COME UP WITH A REAL SOLUTION TO THIS PROBLEM. *TR

Mileage: 5,000

HELLO, MY WIFE AND I PURCHASED A 2013 FORD FIESTA IN MAY OF 2013. WE NOTICED A HESITATION AND STALLING PROBLEM ALMOST IMMEDIATELY. WE THOUGHT IT MIGHT BE BAD GAS SO WE WAITED AND PUT HIGHER GRADE GAS IN IT AND THE PROBLEM STILL CONTINUED. AT THIS TIME, WE THOUGHT THAT THE PROBLEM WOULD BE A RECALL BY FORD SINCE IT WAS HAPPENING ALL OF THE TIME SO WE WAITED FOR A RECALL NOTICE. APPROXIMATELY IN SEPTEMBER OF 2014 THE CAR WAS STILL HAVING THIS PROBLEM AND FORD SENT US A NOTICE THAT THEY WERE AWARE OF THE PROBLEM. MY WIFE TOOK THE CAR IN TO HAVE IT LOOKED AT AND THEY SAID THEY HAVE A FIX FOR IT WHICH SHOULD MAKE IT BETTER BUT WOULD NOT STOP THE PROBLEM BUT IT WOULD TAKE A WHILE TO GET IT SCHEDULED FOR SERVICE. WE SCHEDULED THE VEHICLE AND A FEW WEEKS LATER IT WAS DONE AND THE PROBLEM CONTINUED SO I TOOK IT BACK IN AND TOLD THEM IT WAS STILL DOING IT. THE EMPLOYEE AT THE DEALERSHIP, THAT I PURCHASED IT AT, TOLD ME THAT THEY COULD NOT DO ANYTHING ABOUT IT UNTIL FORD COMES UP WITH A FIX FOR THE PROBLEM. I POSTED ON FORD SERVICE ON FACEBOOK AND THEN THEY CONTACTED ME AND LOOKED INTO THE PROBLEM. A CUSTOMER SERVICE REPRESENTATIVE CALLED ME TODAY AND VERIFIED THE SAME STORY SAYING THAT THE PROBLEM COULD NOT BE FIXED RIGHT NOW. I ASKED ABOUT THE WARRANTY AND THEY SEEMED UNINTERESTED STATING AGAIN THAT THEY CAN'T FIX IT. ANOTHER PROBLEM IS THAT THIS CAR HAS HAD THIS PROBLEM OVER A FEW YEAR PERIOD, SO THEY ARE AWARE OF IT YET THEY CONTINUE TO SELL IT. THIS CAR IS DANGEROUS, IT HAS EVEN SHUT OFF ON US A COUPLE OF TIMES. THE BIGGEST PROBLEM DRIVING IT IS THAT IT WILL START TO TAKE OFF THEN WILL ALMOST SHUT DOWN LEAVING YOU AT RISK TO ONCOMING TRAFFIC BEFORE IT TAKES OFF, THERE HAVE BEEN SOME CLOSE CALLS. IT IS SHAMEFUL SUCH A LARGE COMPANY AS FORD WOULD NOT FIX THIS PROBLEM OR TAKE CARE OF ITS CUSTOMERS. WORST CAR I HAVE EVER OWNED. *TR

Mileage: 1,000

FIRST NOTICED A LEAK STAIN ON MY DRIVE SO TOOK IT IN FORD DEALERSHIP THEY DIDNT PUT IT ON HOIST JUST LAID UNDER IT SAID OH NO ITS FINE SO I DROVE IT LONGER TOOK IT IN TO LOCAL SPEED LUBE TO GET OIL CHANGE AND THEY WOULDNT TOUCH IT SAYING THAT I WAS LEAKING TRANSMISSION FLUID SO I DROVE IT STRAIGHT TO FORD DEALERSHIP FINALLY THEY PUT IT ON HOIST AND SAID OH YEAH IT IS LEAKING I HAVE A LIST OF EVERYTHING THEY DID TO IT ( BUT ITS IN THE CAR AND THE CAR IS CURRENTLY BACK IN SHOP SO I DONT HAVE IT WITH ME) PICKED IT UP SEVERAL DAYS LATER ON THE WAY BACK TO WORK THE ENGINE LIGHT COMES ON AGAIN SO I TAKE IT BACK THEY SAY IT WAS THE COMPUTER STUFF NEEDS RESET SO BY THE END OF MY WORKDAY I PICKED IT UP ABOUT A MILE IT SEEMED FINE NEXT DAY ENGINE LIGHT COMES ON AGAIN THE CAR WAS JERKING WOULD NOT ECCELLERATE ALMOST GOT INTO A WRECK TOOK IT RIGHT BACK TO SHOP 4TH TIME NOW...AT ONE POINT WHILE DRIVING IT MY SON WAS WITH ME AND ASKS WHAT ARE YOU DOING MOM I TELL HIM ITS NOT ME ITS THE CAR AND I KNOW ITS SUPPOSE TO SHIFT AND IT HAS SINCE I'VE BOUGHT IT BUT NEVER LIKE THIS.... *TR

I BOUGHT TWO BRAND NEW 2013 FIESTAS IN SEPTEMBER OF 2012. MY KIDS PICKED THE COLORS AND WE'RE EXCITED TO HAVE NEW CARS. MY OLDER SONS CAR STARTED FIRST, IT HAD MORE MILES ON IT. THE CAR WAS MAKING AWFUL SOUNDS, NOT GOING INTO REVERSE, POPPING OUT OF FIRST. AFTER 15 MONTHS OF OWNING THE CAR, IT WOULDN'T SHIFT AT ALL. HE TOOK THE CAR TO FORD AND THEY TRADED IT FOR A FUSION. MY DAUGHTERS CAR ONLY HAS 12,000 MILES ON IT AND IS TAKEN TO FORD EVERY COUPLE OF MONTHS WITH THE SAME COMPLAINTS. IT WON'T GO INTO REVERSE AND NOW IT IS MAKING WEIRD NOISES AND POPPING OUT OF GEAR WHILE SHE'S DRIVING. I WANT SOMETHING DONE. I'M SPENT OVER $33,000 ON THESE TWO CARS THAT DON'T WORK AND NOW HAVE BECOME HAZARDOUS TO EVEN BE DRIVING. MY BABY IS DRIVING THIS CAR AND THEY WILL NOT FIX IT. *TR

Mileage: 4,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN ACCELERATING, THE VEHICLE HESITATED AND THE CONTACT HEARD AN UNKNOWN SOUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES. THE TECHNICIAN STATED THAT THE CLUTCH WAS FAULTY. THE CLUTCH WAS REPLACED TWICE, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

WHEN I TAKE OFF FROM A STOP, USING LIGHT OR HARD ACCELERATION, THE AUTOMATIC TRANSMISSION EXHIBITS AN INTERMITTENT TRANSMISSION VIOLENT SHUDDER, WHICH SHAKES THE CAR AND CAUSES HESITATION ON ACCELERATION, CREATING A SAFETY HAZARD. THIS HAS CAUSED ME SEVERAL NEAR MISSES TRYING TO CROSS TRAFFIC BECAUSE THE TRANSMISSION HESITATION AND SHUTTER, CAUSES DELAY IN ACCELERATION ACROSS ON COMING TRAFFIC. BECAUSE OF THIS, I DO NOT LET MY TEENAGERS DRIVE THE CAR. THE CAR HAS NOW DEVELOPED LEAKING TRANSMISSION FLUID. 2013 FIESTA. I HAVE TAKEN THE CAR TO THE DEALER SEVERAL TIMES, THEY SAY ITS NORMAL, SIMPLY REPROGRAM THE TRANSMISSION, AND HAND ME A PAPER FROM FORD WHICH SAYS THE PHENOMENA IS NORMAL. IVE NEVER HERD OF AN AUTOMATIC TRANSMISSION THAT SHIFTED SO POORLY AND VIOLENTLY AS NORMAL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 5

WAS ACCELERATING AFTER A STOPLIGHT, AND SUDDENLY AFTER MUCH HESITATION, THE VEHICLE LURCHED FORWARD VIOLENTLY AND SHUDDERED. IT CONTINUED DOING THIS AT EVERY STOP-AND-GO FOR WELL OVER A YEAR, AS WELL AS MAKING HORRIFIC GRINDING NOISES, AND STARTED DRAGGING HORRIBLY RECENTLY. I TOOK IT IN FOR CLUTCH/SEAL REPLACEMENT AS INDICATED BY A LETTER FROM FORD, AND GOT THE VEHICLE BACK YESTERDAY. IT ISN'T LURCHING AS MUCH, BUT NEVER SHIFTS INTO SIXTH GEAR (IT NEVER DID BEFORE EITHER) AND NOW VIBRATES AT HIGH SPEEDS, AS WELL AS MAKING A NOISE ONLY DESCRIBABLE AS "A BARREL ROLLING DOWN A ROAD". I AM IN THE MIDST OF A COMPLAINT CASE WITH FORD, AND AM ALSO RESEARCHING A CLASS-ACTION LAWSUIT/HAVE SUBMITTED MY STORY FOR A LAWYER WORKING ON A SUIT. I HAVE ALMOST HAD MULTIPLE WRECKS IN THE LAST YEAR DUE TO THESE ISSUES, AND AS I AM A PHOTOGRAPHER, I CARRY EXPENSIVE COMPANY EQUIPMENT IN MY CAR DAILY. THIS VEHICLE PUTS MY EQUIPMENT AND MYSELF AT RISK. MY OWN DEMAND IS FOR FORD TO BUY THE CAR BACK, OR AT LEAST PAY IT OFF SO I CAN SELL IT, AND RECALL THE CAR OR AT LEAST THE TRANSMISSION. THIS CAR WAS A HORRIBLE MISTAKE TO BUILD. WHO PUTS TWO THREE-SPEED MANUAL TRANSMISSIONS TOGETHER WITH ELECTRICAL WIRING AND CALLS IT A SIX-SPEED AUTOMATIC? SOMEONE WHO'S TRYING TO BE CHEAP, THAT'S WHO. WITH NO REGARD FOR THE SAFETY OF CUSTOMERS. *TR

Mileage: 1,000

THIS IS THE SECOND TIME NOW THAT MY CAR HAS TO GO BACK IN TO THE SHOP THE FIRST TIME THE TRANSMISSION HAS BURNT OUT THE CLICHE AND THE TOLD ME THIS HAPPEN TIME TO TIME. THIS CAR HAS MADE ME ALMOST GET IN TO SEVERAL CAR CRASHES SO NOW IS THE SECOND TIME MY TRANSMISSION HAS GONE OUT ITS JUST A MATTER OF TIME TILL IT HAPPEN AGAIN HOPEFULLY IT WON'T BE WHILE I DRIVING AND TRY TO CHANGE LANES IT SHIFTS VERY HARD AND HESITATE WHEN YOU GIVE IT GAS LEST SEE WHAT THE FORD DEALERSHIP WILL TRY TO PULL A FAST ONE ON ME AND TELL THAT THERE IS NOTHING WRONG WITH MY CAR. *TR

Mileage: 25,000

WE HAVE HAD OUR FORD FIESTA IN ON THREE SEPARATE OCCASIONS TO HAVE THE DOOR LATCH REPLACED. THE DOOR FLIES OPEN WHILE DRIVING MY NEPHEW ALMOST FELL OUT OF THE CAR. THE JUST REPLACE IT WITH THE SAME DEFECTIVE PARTS. THE TRANSMISSION HAS NOT SHIFTED PROPERLY SINCE WE BOUGHT IT NEW AND THE MY SYNC HAS NEVER WORKED. THIS IS THE WORST CAR WE HAVE EVER HAD . *TR

Mileage: 24,000

DUAL CLUTCH AUTOMATIC TRANSMISSION EXHIBITED ERRATIC, SHAKY AND SHUDDERED SHIFTING THROUGH ALL GEAR RANGES...CHARACTERISTIC WITH FORD'S TSB'S 11-12-13, 12-04-06, 13-4-5, AND 13-9-4. AFTER HAVING TO JUSTIFY THE ISSUE TO TWO DEALERSHIPS (WAS AN ACTUAL PROBLEM AND NOT ME DRIVING INCORRECT OR UNDERSTANDING THE TRANSMISSION) FORD REPLACED THE CLUTCH PACKS AND SEALS DUE TO LEAK ON 26 SEP 2013. ADDITIONALLY, FORD GAVE ME (AT NO COST) AN EXTENDED POWERTRAINCARE (5 YEAR/100,000 MILE) WARRANTY. LUCKILY NOBODY WAS INJURED DUE TO THIS TRANSMISSION ISSUE, AND THE VEHICLE DROVE FINE AFTER REPAIR! I THOUGHT ALL THIS WAS RESOLVED UNTIL FORD SENT ME A LETTER (AUG 2014) STATING THAT CUSTOMER SATISFACTION PROGRAM 14M01 WAS EXTENDING WARRANTY ON THE FIESTA POWERSHIFT TRANSMISSION TO 7 YEARS/100,000 MILES? AND, NOW WE'RE AT 22 SEP 2014 (21,700 MILES) AND THE TRANSMISSION IS STARTING TO EXHIBIT THE EXACT ISSUES AS IT DID JUST BEFORE THE FIRST FAILURE. I'VE CONTACTED FORD AND SCHEDULED A SERVICE APPOINTMENT FOR THIS NEW ISSUE. FURTHER DID SOME RESEARCH AND FOUND THAT FORD HAS REDESIGNED THE CLUTCH SYSTEM (SINCE MY LAST FIX), AND ISSUED TSB 14-01-31. THAT'S FIVE TSB'S PLUS TWO WARRANTY EXTENSIONS IN 5 YEARS...AND STILL NO RECALL?? IN MY OPINION, FORD RUSHED THIS TRANSMISSION INTO MARKET (NOT FULLY TESTED), AND WE (THE CONSUMER) BECAME THE TEST SUBJECTS!! AGAIN, LUCKILY NOBODY HAS BEEN INJURED OR KILLED (THAT I KNOW OF YET)! *TR

Mileage: 13,391

TRANSMISSION MAKE A GRINDING SOUND AND CAR SHUDDERS AT LOW SPEEDS. THIS WAS REPAIRED IN FEBRUARY 2014 FOR THE SAME ISSUE. NOW IT IS RECURRING. *TR

Mileage: 28,000

THE AUTOMATIC TRANSMISSION CAUSES PROBLEMS, AND FORD HAS WORKED ON IT MANY TIMES BUT HASN'T FIXED IT.THEY REPLACE THE 'CLUTCH' IN THE A/T AND REPROGRAM THE A/T, BUT THE PROBLEM REMAINS. THE TRANSMISSION/CLUTCH SLIPS; CAUSING THE CAR TO BRIEFLY LOSE POWER, THEN THE CAR LURCHES FORWARD WHEN THE A/T GRABS 3-4 SECONDS LATER. THE DANGER IS TWO-FOLD. A) WHEN YOU ARE STOPPED - FOR EXAMPLE - AT A 4-WAY STOP SIGN. YOU START TO GO, THE CAR LOOSES POWER AND SLOWS DOWN; SOMEONE ELSE THINKS YOU ARE YIELDING TO THEM AND THEY GO - MEANWHILE, THE FIESTA'S A/T GRABS AND SUDDENLY LURCHES FORWARD. THIS HAS CAUSED A NEAR CRASH SEVERAL TIMES. B) WHEN YOU ARE AT A STOP SIGN OR STOP LIGHT WITH A CAR BEHIND YOU. WHEN SAFE, YOU START TO MOVE FORWARD, THE CAR LOSES POWER AND SLOWS, AND THE CAR BEHIND YOU ENDS UP SLAMMING ON ITS BRAKES TO AVOID HITTING YOU. THIS HAS LED TO SOME NEAR MISSES. THE CAR IS UNSAFE. THANK YOU. *TR

Mileage: 17,000

VEHICLE WHEN STARTING FROM A STOPPED POSITION WILL HESITATE AND SHUTTER THE FRONT END AND WHEN U KEEP GOING PAST THE THIRD GEAR IT WILL COME OUT OF THE SHUTTERING. ALSO WANTS TO STUTTER WHEN APPLYING GAS AND ACTS LIKE ITS GOING TO STOP. HAVE HAD THE PLASTIC CLUTCH PACK REPLACED IN OCTOBER 2013 BUT CAR IS WORSE WHEN ACCELERATING FROM A STOP OR LOWER SPEED AND WANTING TO ACCELERATE OR GO FASTER. THE CAR STILL SHUTTERS HARD AND ACTS LIKE WANTS TO DIE IN TRAFFIC FLOW AND NOW CAR IS MAKING GRINDING AND RATTLE EVERY TIME ACCELERATING FROM A SPEED OF 0-30 MILES PER HR. I WANT THIS FIXED BECAUSE THIS CAR WILL NOT LAST ME UNTIL IT GETS PAID OFF. FORD NEEDS TO TAKE NOTE THAT THIS 6 PACK CLUTCH SYSTEM IS NOT WORKING FOR THIS TYPE OF VEHICLE. I WILL B GETTING AN ATTORNEY IF IT GETS TO THE POINT OF THIS COST COMING OUT OF MY POCKET. SHUTTERING REALLY BAD , GRINDING NOISE , RATTLING NOISE, CUTTING OUT LIKE IT WANTS TO DIE, I HAVE SEEN THE FIRST BURNT PART THEY REPLACED IN MY CAR AND WONDER WHY FORD MOTOR COMPANY WOULD INSTALL A PLASTIC PIECE INSIDE A METAL PART. ALSO MY HEADLIGHTS AND WINDOWS ARE SOMEHOW CONNECTED TOGETHER. HEADLIGHTS ARE NOT POSITIONED PROPERLY TO SEE MORE THEN 1/2 CAR LENGTH IN FRONT OF VEHICLE. ALSO RADIATOR WAS LOOSE AND READY TO FALL OUT OF CAR AFTER DRIVING VEHICLE 2 WEEKS.

Mileage: 4,465

THE 2013 FORD FIESTA DUAL-CLUTCH TRANSMISSION IS FAULTY AND UNSAFE. IT SHIFTS HARD, STALLS, SLIPS, SKIPS, JUMPS AND SHAKES. I HAVE HAD MY CAR FOR 14 MONTHS AND FORD HAS REPLACED THE CLUTCH 3 TIMES AND TRANSMISSION SEALS ONCE AND IT STILL HAS ALL THESE PROBLEMS. *TR

Mileage: 1,500

HELLO - I HAVE HAD MULTIPLE ISSUES WITH THIS CAR DATING BACK TO MONTHS AGO WHEN I HAD IT SERVICED TWICE FOR THE PROBLEM. THIS CAR IS BECOMING A SAFETY ISSUE. I HAD THE "CLUTCH" REPLACED IN THIS AUTOMATIC CAR A FEW MONTHS AGO WHEN THE CAR KEPT LUNGING FORWARD AND NOT ACCELERATING. WHEN I GOT IT BACK... I WAS TOLD TO GIVE A "GRACE" PERIOD TO BREAK IN THE CLUTCH AND THAT IT MIGHT CONTINUE TO "STUTTER". THE PAST WEEK I HAVE ALMOST GOTTEN INTO THREE ACCIDENTS. THE CLUTCH/TRANS IS LUNGING SO BAD AT THIS POINT IT ALMOST HIT THE CAR IN FRONT OF ME. THE OTHER MAIN SAFETY ISSUE WITH FORD HAVING THESE "TRANS ISSUES" ON THIS MODEL IS THE ACCELERATION. IT WILL NOT "CATCH" THEN LUNGE WHEN TRYING TO TURN LEFT AND I ALMOST GOT INTO A COLLISION. FORD SENT ME A LETTER IN THE MAIL AFTER I COMPLAINED MONTHS AGO SAYING THE "STUTTERING" MY BE A LEAK IN THE TRANS. A FEW MONTHS AGO THEY SAID THE STUTTERING WAS BECAUSE THEY HAD TO REPLACE THE CLUTCH. I AM AT WITS END WITH A CAR I CAN NOT AFFORD TO GET RID OF BUT DO NOT FEEL SAFE DRIVING. *TR

Mileage: 28,000

MY DAUGHTER TOOK HER CAR IN FOR REPAIR END OF JULY 2014, DUE TO VERY BAD SHUTTERING, SHAKING, ACCELERATION AND BRAKE ISSUE. DEALERSHIP CLAIMS THEY RESET THE COMPUTER THAT SPEAKS TO THE TRANSMISSION. I HAD HER TAKE CAR BACK ABOUT 10 DAYS LATER DUE TO THE SAME ISSUE. THEY CLAIM THERE WAS NOTHING WRONG WITH VEHICLE THAT SHE NEEDS TO DRIVE AT LEAST ANOTHER 1000 MILES SO THAT COMPUTER CAN REGISTER HER DRIVING HABITS??? I DROVE HER TO WORK THE FOLLOWING FRIDAY AND AS I WAS LEAVING UPHILL PARKING STRUCTURE THE CAR FELT AS IT COMPLETELY STALLED OUT, I HAD THE PEDAL FLOORED AND NOTHING AND THEN OUT OF NOWHERE THE CAR JUMPED AND ACCELERATED FORWARD. LUCKILY THERE WERE NO CARS IN FRONT OF ME I WOULD OF DEFINITELY HIT THEM. I DROVE VEHICLE STRAIGHT TO DEALERSHIP AND ASKED SALESMAN TO TAKE FOR A TEST DRIVE. HE STATED THAT THERE WAS CLEARLY A PROBLEM AND HE WOULD HAVE GSM CALL ME BY THE FOLLOWING MONDAY. TUESDAY COMES AND AS MY DAUGHTER WAS DRIVING TO WORK SHE WAS INVOLVED IN AN ACCIDENT DUE TO THE CAR NOT ACCELERATING SO SHE FLOORED IT AND UNFORTUNATE FOR HER HIT THE VEHICLE IN FRONT OF HER. I CALLED SALESMAN BACK AND HE SAID HE WOULD CALL ME BACK, 3 WEEKS LATER NO PHONE CALL FROM SALESMAN OR GSM. ACCIDENT OCCURED ON 8-19-14 THEN WE RECEIVED A LETTER POSTMARKED 8-26-14. CUSTOMER SATISFACTION PROGRAM CLAIMING THEY HAVE EXTENDED HER WARRANTY ON CLUTCH AND TRANSMISSION INPUT SHAFT SALSAS WELL AS THE TRANSMISSION SOFTWARE CALIBRATION FOR A TOTAL OF 7 YEARS OR 100,000 MILES WHICHEVER OCCURS FIRST. TO DATE STILL HAVE NOT RECEIVED CALL BACK FROM SALESMAN OR GENERAL SERVICE MANAGER. VEHICLE NEEDS TO BE RECALLED...... *TR

Mileage: 13,000

I PURCHASED THE VEHICLE USED IN FEBRUARY OF 2014. A COUPLE OF DAYS AFTER HAVING THE VEHICLE IT STARTED TO MAKE LOUD GRINDING NOISES, WHEN I TRIED TO ACCELERATE IT WOULD SPUTTER AND ALMOST STALL. I TOOK IT IN ON MARCH 05, 2014 AND THE DEALERSHIP HAD IT FOR A WEEK. WHEN I PICKED IT UP, I WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG WITH IT AND THE GRINDING WAS "NORMAL". THE GRINDING NOISES, THE SPUTTERING, THE SLOW ACCELERATION, AND OTHER ISSUES ARE STILL HAPPENING WITH THIS VEHICLE. WHEN I CALL TO SEE IF I CAN TAKE IT IN, I AM TOLD THAT THIS IS NORMAL FOR THIS VEHICLE. THESE 'NORMAL' ATTRIBUTES SHOULD BE DISCLOSED PRIOR TO PURCHASING THE VEHICLE. WHEN I AM AT A STOP AND I START TO ACCELERATE, THE CAR DOES NOT ACCELERATE AND IT LUNGES AND IT HAS CAUSED ME TO ALMOST GET REAR-ENDED ON MORE THAN ONE OCCASION. THERE HAS BEEN A COUPLE OF TIMES WHERE I AM DRIVING ON THE HIGHWAY AT A STEADY SPEED AND WHEN I TRY TO ACCELERATE, IT DOES NOT ACCELERATE AND THE RPMS JUST SHOOT UP. THE TRANSMISSION OF THIS VEHICLE HAS TOO MANY BUGS IN IT AND IT IS CAUSING A SAFETY CONCERN. IF I WOULD HAVE KNOWN THAT THESE THINGS WERE 'NORMAL' PRIOR TO PURCHASING THE VEHICLE, I NEVER WOULD HAVE BOUGHT IT. SOMETHING NEEDS TO BE DONE ABOUT THIS. I HAVE SEEN NUMEROUS COMPLAINTS THAT ARE VERY SIMILAR TO MINE AND IT TRULY IS A SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. *TR

Mileage: 18,304

I JUST BOUGHT A USED 2013 FORD FIESTA WITH ABOUT 43-44,000 MILES ON IT. I DROVE THE CAR OFF THE AUTHORIZED DEALER'S LOT ON YESTERDAY 8/31/2014. THE FIRST THING THAT I NOTICED WAS, AS I ENTERED THE HIGHWAY, THE CAR HAD TROUBLE GETTING UP TO SPEED WITH THE FLOW OF TRAFFIC. LATER ON THE SAME DAY PULLING OUT OF AN ESTABLISHMENT TO ENTER THE MAIN ROAD I PRESSED THE ACCELERATOR AND THE CAR JERKED AND ACTED LIKE IT WAS GOING TO STALL OUT. THEN IT LUNGED FORWARD INTO THE STREET! HAD THERE BEEN ONCOMING TRAFFIC, THIS COULD HAVE CAUSED AN ACCIDENT WITH ME AND MY FAMILY IN THE CAR! THE CAR HESITATES TO SHIFT GEARS CORRECTLY. THE RPM HAND REVS UP REAL HIGH ON A LIGHT PUSH ON THE GAS PEDAL AND DOESN'T COME DOWN EFFICIENTLY SO THE CAR JERKS WHEN IF FINALLY "CATCHES". I'VE HAD THIS CAR FOR ONE DAY! THIS IS A DANGER AND SOMETHING NEEDS TO BE DONE! *TR

Mileage: 43,883

THE TRANSMISSION MAKES A TERRIBLE GRINDING NOISE. IT SHUTTERS UPON ACCELERATING FROM A STOP, ESPECIALLY WHEN LIGHTLY ACCELERATING. WHEN ACCELERATING FROM A STOP, THE CAR MAY HESITATE CAUSING NO RESPONSE IN THROTTLE FOR A SECOND OR TWO, OR IT MAY BY SURPRISE SPRING YOU FORWARD UNEXPECTEDLY. THIS IS A SAFETY CONCERN THAT I BELIEVE FORD NEEDS TO ADDRESS FOR VEHICLES WITH THIS TRANSMISSION. *TR

Mileage: 8,000

HESITATE SHUTTERING WHEN SHIFTING! MAKES THE CAR SHAKE! BEEN TO THE DEALER 4 TIMES WITH THIS ISSUE AND EVEN HAD THE CLUTCH REPLACED! BEEN REPROGRAMMED 3 TIMES ALSO! I AM TOLD THIS IS ALL THEY CAN DO! THIS IS A SAFETY CONCERN FOR MYSELF AND FAMILY! I WANT SOMETHING DONE UNDER THE LEMON LAW! ALREADY MADE A COMPLAINT TO FORD! NO RESPONSE AS OF YET! *TR

Mileage: 17,000

PURCHASED THIS VEHICLE AS A CERTIFIED USED DIRECTLY FROM FORD DEALERSHIP. SINCE THE SECOND DAY OF OWNING IT, ON ACCELERATION THERE IS A BUZZING NOISE UNDER THE HOOD (SOUNDS LIKE A GO-CART) AND FEELS LIKE IT IS CLOGGED. WILL ACCELERATE SUDDENLY OR WILL HAVE TROUBLE ACCELERATING ESPECIALLY WHEN GETTING ONTO HIGHWAY WHICH HAVE PUT ME IN A FEW DANGEROUS SITUATIONS. WHEN COMING TO A STOP OR ACCELERATING FROM A STOP YOU CAN HEAR LOTS OF METAL CLANKING AND SOUNDS LIKE ITS CHUGGING. THE VEHICLE VIBRATES, SKIPS, LIKE IT IS TRYING TO GET IN GEAR ON ACCELERATION. HAVING TROUBLE FINDING A FORD HOUSE THAT HAS TIME OR WILLINGNESS TO REPAIR. ANY I HAVE CALLED HAVE SAID IT WOULD BE 3-4 DAYS BEFORE IT CAN GET LOOKED AT AND WON'T ISSUE A LOANER IN THE MEANWHILE. I CAN'T GO 3-4 DAYS WITHOUT A CAR. MONDAY MORNING, I AM TAKING IN TO A DEALERSHIP AND LEAVING FOR THEM TO ACCESS. THIS CAR WAS PURCHASED FOR MY TEENAGE CHILD WHO WILL BE GETTING HER LICENSE SOON, AFTER DRIVING THIS CAR FOR 2 MONTHS I DO NOT FEEL IT IS SAFE FOR HER TO DRIVE AND WILL BE LOOKING AT OTHER OPTIONS FOR A VEHICLE. *TR

Mileage: 1,300

TRANSMISSION JERKS AGGRESSIVELY FROM 1-3 GEAR. SOMETIMES ACCELERATION IS DELAYED AND SLUGGISH. HAS ALMOST CAUSED A WRECK ON SEVERAL OCCASIONS. ALSO, THE DELAYED REACTION CAUSES THE CAR TO LURCH FORWARD AND THE ENGINE REVS UP HIGH CAUSING THE BREAKS TO FAIL. SO YOU MUST DRIVE WITH MORE DISTANCE THAN NORMAL TO AVOID COLLISION. I HAD ONE CAR COMPLETELY REPLACED. TRANSMISSION WAS COMPLETELY SHOT AFTER 400 MILES. GRINDING, SLIPPING, JERKING, CLUNKING, HESITATION, ETC. THIS TRANSMISSION IS A PIECE OF JUNK. BOTH CARS HAD THE SAME PROBLEMS. *TR

Mileage: 400

I BOUGHT THE 2013 FIESTA IN AUGUST OF 2013. WITH 500 MILES ON IT THE TRANSMISSION WAS LURCHING, CLANKING, AND GRINDING. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS NORMAL AND THEY WOULDN'T EVEN LOOK AT IT. I ALSO COMPLAINED THAT THE CAR WAS ONLY GETTING 25MPG HIGHWAY WHEN IT CLAIMED 40. THEY SAID IT WAS IN THE WINDOW FOR EPA, AND IT WOULD GET BETTER AFTER 1500 MILES. I COMPLAINED TO THE MAIN FORD CUSTOMER SERVICE AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO. I NOW HAVE $14K MILES ON IT AND IT STILL AVERAGES 20-25MPG HIGHWAY. I HAD TO TAKE THE CAR TO THEM AT $12K MILES TO FIX THE ENGINE MALFUNCTION. WHEN I CALLED THE MECHANIC HE ALREADY KNEW WHAT IT WAS, WHICH MEANS IT HAPPENS A LOT. THE ENGINE STILL LURCHES, CLANKS, GRINDS, ETC. I'M $8K UPSIDE DOWN ON TRADE IN ALREADY BECAUSE THE VALUE OF THIS CAR HAS DROPPED SO MUCH IN THE LAST YEAR DUE TO ALL THESE ISSUES. *TR

Mileage: 500

EXTREME TRANSMISSION SHUDDER. JOLTING, JERKING, SHUDDERING, SHAKING, STALLING. HAD "DUAL CLUTCH" REPLACED 3 TIMES THUS FAR. REQUESTED A BUYBACK, BUYBACK DENIED. HAD A COUPLE MORE REPAIR ATTEMPTS AND NOW THE CAN'T ISN'T RUNNING FULLY - SENT IT CERTIFIED LETTER FROM A LAWYER AND TRYING TO GO THROUGH THE BUY BACK PROCESS AGAIN BEFORE GOING TO COURT. HAD 3 NEAR ACCIDENTS. THIS CAR IS A LEMON AND EXTREMELY UNSAFE. *TR

WITHIN A FEW WEEKS OF PURCHASE, THE SHUDDERING FROM A STOPPED START INCREASED IN MAGNITUDE (I UNDERSTAND THE TRANSMISSION IS SUPPOSED TO ACT LIKE A MANUAL BUT THIS WAS TOO SEVERE) AND ON OCCASION AFTER SHIFTING FROM REVERSE TO DRIVE THERE WAS NO ENGAGEMENT IN THE TRANSMISSION, STEPPING ON ACCELERATOR ONLY REVVED THE ENGINE, NO MOVEMENT. TOOK THE CAR BACK IN, THEY STATE THAT IS NORMAL OPERATION, THE COMPUTER HAS TO GET USED TO YOUR DRIVING. HERE WE ARE ONE YEAR LATER, IT IS NO BETTER AND NOW HAS A TRANSMISSION LEAK. TOOK BACK IN FOR THAT AND THE SERVICE GUY SAYS, OH YEAH WE ARE BOOKED WAY OUT TO AUG 17 (IT WAS JULY 24TH) ON FIXES FOR THAT AND HE MENTIONED IT IS A KNOWN ISSUE. SEEMS IT HAS BEEN KNOWN SINCE 2011 YET THE SALES GUYS NEVER MENTIONED IT. EVIDENTLY MINE IS SEVERE ENOUGH THAT THEY GOT ME SCHEDULED FOR AUG 7. THEY SAID THAT THE TRANSMISSION FLUID MAY HAVE GOTTEN INTO THE DRY CLUTCH AND ALL WOULD LIKELY HAVE TO BE REPLACED. IT IS GREAT THAT THEY CAN CONTINUE TO SELL THESE KNOWING FULL WELL THERE ARE PROBLEMS. *JS

Mileage: 100

AUTO TRANSMISSION SHUTTER..FROM A COMPLETE STOP THROUGH THE SHIFTING THE TRANSMISSION SHUTTERS. MY LOCAL FORD GARAGE SAYS THE CAR NEEDS TRANSMISSION PACKS,,HOWEVER DUE TO FORD S COMPUTER READING THE VEHICLE IS OPERATING AT A NORMAL RANGE, SO THE GARAGE CANNOT REPAIR. WE HAVE ALMOST BEEN INVOLVED 3 REAR END COLLISIONS BECAUSE OF THIS. FORD HAS NOT YET ISSUED A RECALL ON THIS MATTER EVEN THOUGH THERE ARE MANY FIESTAS WITH THIS PROBLEM,. *TR

I BROUGHT MY FIESTA IN FOR SERVICE ABOUT THREE MONTHS AFTER DRIVING IT OFF THE LOT. I EXPERIENCE KNOCKING, CHUGGING, JOLTING AND JERKING EVERYTIME I ACCELERATE FROM A STOP LIGHT OR STOP SIGN. GETTING ON THE HIGHWAY LAST WEEK AS I ACCELERATED, MY SPEEDOMETER GOT STUCK AT 55MPH AND THERE WAS AN EXTREME VIBRATION COMING FROM THE BOTTOM, ALONG WITH THE NORMAL SNAPPING NOISE. I'M TAKING IT BACK FOR MORE SERVICE NEXT WEEK FOR THE SAME REASON IT WAS IN THREE MONTHS AGO. I'VE ONLY OWNED THE CAR 9 MONTHS. I FEEL LIKE THIS CAR IS DANGEROUS AND I DON'T LIKE TO DRIVE IT. I TRAVEL 40 MILES EACH WAY TO WORK DAILY AND I WAS HAPPY ABOUT THE GAS MILEAGE THAT I WAS GETTING BUT I DIDN'T SIGN UP FOR A LEMON. *TR

Mileage: 2,000

THE VEHICLES ENGINE MAKES NOISE AS IF SOMETHING IS CAUGHT IN THE ENGINE OR IS HAVING TROUBLE SHIFTING THE ENTIRE TIME WHILE DRIVING. THE CAR JERKS AGGRESSIVELY WHEN YOU BEGIN TO ACCELERATE AS IF IT IS HAVING TROUBLE CHANGING INTO GEARS. WHEN TRYING TO ACCELERATE AT TIMES IT WILL SEEM AS IF IT LOOSES POWER CAUSING TO ALMOST COME TO AN ABRUPT STOP AND SHAKING AS IF IT IS GOING TO SHUT OFF! NOT THE KIND OF TROUBLE YOU SHOULD BE HAVING WITH A NEW CAR! I HAVE TO STEP OFF THE GAS PEDAL SO THAT IT CAN STOP JERKING. SEVERAL TIMES I HAVE BEEN IN THE MIDDLE OF TRAFFIC ALMOST HAVING PEOPLE SLAM INTO ME BECAUSE OF THE ABRUPT STOPS THE CAR HAS, OR ME ALMOST HITTING A CAR BECAUSE IT JERKS TO A SUDDEN TAKE OFF WHEN PRESSING THE ACCELERATOR. *TR

IN FEBRUARY OF 2014 I TOOK MY FIESTA IN COMPLAINING OF GRINDING AND RATTLING NOISES WHEN TAKING OFF FROM A STOP. BOTH INNER AND OUTER INPUT SHAFT SEALS WERE REPLACED DUE TO A LEAK AS WELL AS THE CLUTCH ASSEMBLY. IN JULY OF 2014 AT APPROX. 13,104 MILES, MY AVERAGE MILES PER GALLON WAS DROPPING AS WELL AS THE CAR SHUTTERING ON ACCELERATION AND TURNING THE VEHICLE. AGAIN, WITHIN FIVE MONTHS THE CLUTCH ASSEMBLY WAS REPLACED, IN MAY OF 2014 A DIFFERENT ISSUE, THE CHECK ENGINE LIGHT CAME ON. THIS TIME DIAGNOSIS WAS THE CATALYST ELEMENT FAILING AND THE EXHAUST MANIFOLD ASSEMBLY WAS REPLACED. ANOTHER ISSUE WAS I HAD THE GREEN PHONE ICON LIGHT FLASHING ON THE CENTER DISPLAY, IN WHICH THE FRONT DISPLAY WAS REPLACED. I REALLY LIKE THE MY FIESTA, BUT I DO NOT FEEL VERY COMFORTABLE DRIVING IT, TOO MUCH HAS GONE BAD IN A SHORT PERIOD OF TIME. FORD NEEDS TO DO MORE IN ADDRESSING AND FIXING THESE ISSUES. TOO MANY FIESTA OWNERS HAVE THESE ISSUES AND THIS IS NOT A SAFE VEHICLE. *TR

Mileage: 7,761

I WAS AT THE LIGHT. THE LIGHT TURNED GREEN. THE CAR LUNGED AS I ENTERED AND ALMOST HIT A PEDESTRIAN. I NOW HAVE 9785 MILES.I HAVE ALREADY GOT THEM TO FIX THE TRANSMISSION AND 590 MILES LATER IT WAS BACK TO THE SAME THING. IT LUNGES. IT GRINDS A TOW SPEED. IT IS A NIGHTMARE. I KNOW I AM NOT THE ONLY ONE COMPLAINING. PLEASE DO SOMETHING BEFORE SOMEONE DIES. *TR

Mileage: 750

I HAVE HAD MY CAR IN NUMEROUS TIMES TO THE DEALER WITH PROBLEMS WITH THE TRANSMISSION. FINALLY IN MAY OF 2014 I HAD THE CLUTCH REPLACED. THE CAR WAS ABOUT 75% BETTER, NOT PERFECT BUT BETTER. TODAY THE TRANSMISSION IS SLIPPING AND SHIFTING THROUGH VARIOUS GEARS RANDOMLY. IT HAS NO ACCELERATION POWER FROM A STOP. I AM AFRAID TO DRIVE THE CAR. THE CAR IS VERY DANGEROUS TO DRIVE AND THEY NEED TO RECALL THESE CARS. *TR

Mileage: 4,750

FORD FIESTA 2013 (AUTOMATIC TRANSMISSION) - STARTED CAR. PUT CAR IN REVERSE. CAR DID NOT REVERSE AND THERE WERE RATTLING AND GRINDING SOUNDS COMING FROM TRANSMISSION. RESTARTED CAR. CAR REVERSED. HOWEVER, ONCE CAR WAS PUT INTO DRIVE THE TRANSMISSION WAS RATTLING AND GRINDING AGAIN. ONCE I TRIED TO ACCELERATE, THE CAR LURCHED FORWARD, STOPPED AND LURCHED FORWARD AGAIN. THE ACCELERATION WAS NOT SMOOTH, IT FELT LIKE THE CAR MIGHT STALL. THE ENGINE NOISES WERE LOUD AND NOT TYPICAL. UNTIL I REACHED 45 MILES PER HOUR, THE ENGINE DID NOT QUIET DOWN. DRIVING IN TRAFFIC WAS TERRIBLE. I HAD TO LEAVE EXTRA ROOM TO STOP AS I DID NOT TRUST THE CAR TO DOWNSHIFT PROPERLY. I HAD TO LEAVE EXTRA ROOM TO ACCELERATE BECAUSE I COULD NOT PREDICT IF THE CAR WOULD GO AT ALL OR ACCELERATE AT AN UNPREDICTABLE SPEED BECAUSE THE TRANSMISSION WAS NOT TRUSTWORTHY AND THE CLUTCH KEPT SLIPPING. OVERALL, THE FIESTA'S TRANSMISSION ISSUE HAS TO DO WITH THE VEHICLE'S DESIGN, AND THIS IS NOT AN ISOLATED INCIDENT. FROM 20,000 MILES ON, I HAVE TAKEN THE CAR IN TWICE TO TRY AND FIX THIS DEFECT AND IT CONTINUES TO EXIST. I CURRENTLY DO NOT HAVE THE CAR AS IT IS AT THE DEALERSHIP AND HAS BEEN FOR 24 DAYS AND COUNTING. THEY CAN'T SEEM TO FIX THE DEFECTS AND THIS TRANSMISSION DESIGN SHOULD BE INVESTIGATED. I AM CURRENTLY WORKING WITH THE BBB AUTOLINE TO TRY AND RESOLVE THIS ISSUE. *TR

Mileage: 26,500

FIRST COMPLAINT FILED 7/13 REFERENCE # 10524870. TRANSMISSION MADE A CLANKING NOISE WHEN DRIVING FROM 10-60 MPH. ALSO JERKS BACK ON OCCASION FROM A STOPPED POSITION AND GOING FORWARD. THE CYLINDER BLOCK, HEX HEAD, AND GASKET AND CLUTCH REPLACED. SINCE MY COMPLAINT I HAVE BEEN IN ARBITRATION AND RECEIVED A 5 YEAR/100,000 MILE POWER TRAIN EXTENDED SERVICE PLAN WARRANTY ON 12/2013. THE CARE STILL MAKES THE CLANKING NOISE WHEN SHIFTING "SOUNDS LIKE A LOOSE BICYCLE CHAIN". SINCE THEN I HAVE HAD A OIL LEAK AND ON 4/17/14 THE CAMSHAFT WAS REPLACED. LAST WEEK THE OIL WAS CHANGED AND NOW I HAVE A TRANSMISSION LEAK. I HAVE CALLED SEVERAL FORD DEALERS AND TURNED AWAY FROM ONE DUE TO 3 WEEK WAIT TIME FOR ANY TRANSMISSION PROBLEMS AND MOST FORD DEALERS AE EXPERIENCING THE SAME PROBLEM WITH 3-4 WEEKS TO GET AN APPOINTMENT FOR A TRANSMISSION CHECK. *JS

Mileage: 100

WHEN AT A STOP OR SLOW ROLL AND THEN GIVE IT GAS THE TRANSMISSION FEELS LIKE IT SLIPPING OR A HESITATION , SO WHEN YOUR BEGINNING TO TAKE OFF OR MERGER INTO TRAFFIC IT FEELS LIKE ITS GOING TO STOP. THIS CAN CAUSE ME TO GET IN AN ACCIDENT. TOOK CAR INTO DEALER HE SAID THERE WAS NO SLIPPAGE AND THAT THE TRANSMISSION DOES NOT HAVE A TORQUE CONVERTER . WHAT EVER THE PROBLEM IS IT,S BEEN DOING IT FROM DAY ONE, IM WORRIED THAT MY WIFE MIGHT GET INTO AN ACCIDENT FROM THIS PROBLEM. SOMETHING IS WRONG WITH THIS AND IT NEEDS TO BE FIXED, THE CAR SHAKES WHEN IT DOES THIS ALSO ALL AT THE SAME TIME. *TR

Mileage: 300

THIS IS MY COMPANY CAR. BRAND NEW IN MARCH 2013. AT ABOUT 7500 MILES I STARTED GETTING HESITATION AND SHUDDERING DURING ACCELERATION. TOOK TO DEALER ([XXX]). TRANSMISSION REPAIR TOOK 3 WEEKS. NOW AT 19000 MILE IT IS DOING THE SAME THING. TOOK BACK TO SAME DEALER. THEY SAID FORD NOW HAS A "SHUDDER TEST" AND IF IT IS UNDER 250, NO REPAIRS. IT CONTINUES TO WORSEN. IT CAN BE A REAL PROBLEM WHEN YOU DON'T KNOW IF YOUR CAR IS GOING TO TAKE OFF OR JUST SHAKE AND HESITATE LIKE A [XXX]! ARE THEY JUST TRYING TO NURSE UT ALONG UNTIL IT IS OUT OF WARRANTY? MY EMPLOYER THAT ASSIGNED ME THIS CAR OWNS FOUR OF THEM FOR THE SALES STAFF AND ONE OF THE OTHERS HAS BEEN IN TWICE FOR REPAIRS ON THE TRANSMISSION FOR THE SAME PROBLEM. I HAVE BEEN DRIVING DIFFERENT VEHICLES FOR WORK AND PERSONAL REASONS FOR 40 YEARS AND NO ONE CAN CONVINCE ME THIS IS EVEN CLOSE TO NORMAL. FORD NEEDS TO STEP UP TO THE PLATE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 9,000

MY 2013 FORD FIESTA SE HATCHBACK HAS ACCELERATION ISSUES I BELIEVE WILL CAUSE ME TO BE IN AN ACCIDENT. WHILE ACCELERATING INTO TRAFFIC THE VEHICLE CAN DOWN SHIFT OR "BOG DOWN", CAUSING ME TO LOSE ACCELERATION AND NEARLY CAUSING COLLISIONS. HAD IT NOT BEEN FOR THE DEFENSIVE DRIVING OF THE OTHER DRIVERS I DEFINITELY WOULD HAVE BEEN IN AN ACCIDENT. *TR

Mileage: 2,000

THIS HAS BEEN AN ONGOING PROBLEM OVER THE PAST 12 MONTHS. THIS VEHICLE SHUDDERS AND GRINDS WHEN SHIFTING THROUGH 1ST TO 3RD GEARS. THE VEHICLE GRINDS SPORADICALLY WHILE MAINTAINING CONSTANT SPEED AT LOW SPEEDS AND HIGHWAY SPEEDS. AFTER COASTING, THE VEHICLE WILL GRIND AND SHUDDER DURING ACCELERATION. THE VEHICLE HAS FAILED TO SHIFT INTO GEAR ON THREE OCCASIONS, ONE OF THESE INCIDENTS NEARLY RESULTED IN AN ACCIDENT. MOST RECENTLY, THE VEHICLE HAS BEEN LOSING POWER, GRINDING, AND SHUDDERING FOR UP TO 5 SECONDS BEFORE THE GEAR FULLY ENGAGES WHEN TURNING OR CONDUCTING U TURNS, WHICH CAUSES OTHER MOTORISTS TO NEARLY REAR END MY VEHICLE DURING HEAVY TRAFFIC. FORD HAS REPROGRAMMED THE TRANSMISSION THREE TIMES, WITHOUT IMPROVEMENT, AND INFORMED ME EACH TIME THAT THEY CANNOT VERIFY A DEFICIENCY, AND HAS NOT HONORED WARRANTY REPLACEMENT. *TR

Mileage: 10,000

VEHICLE SHUTTERS UPON ACCELERATION AND FEELS LIKE IT WANTS TO STALL. WHEN VEHICLE IS TURNING TO THE LEFT FROM A STOPPED POSITION, THE SHUTTERING IS EXTREMELY PRONOUNCED AND FEEL LIKE IT WILL STALL. WHEN VEHICLE IS DRIVING UP A HILL, IT WILL SLOW DOWN, SHUTTER, AND FEEL LIKE IT WILL STALL. VEHICLE DOES NOT RUN SMOOTHLY, AND WILL JERK FORWARD DURING ACCELERATION. VEHICLE WILL NOT ACCELERATE UP TO SPEED WHEN ENTERING HIGHWAY, AND ALMOST CAUSES ME TO GET HIT FROM BEHIND AS OTHER VEHICLES AND TRYING TO GET UP TO SPEED AS WELL. WHEN VEHICLE APPROACHES APPROXIMATELY 35-40 MPH, A CHATTERING GRINDING SOUND DEVELOPS, AND SOUNDS LIKE IT IS COMING FROM THE FRONT DRIVER SIDE ENGINE AREA. *TR

Mileage: 16,038

MERGED ONTO HIGHWAY. CAR WOULD NOT SPEED UP TO HIGHWAY SPEED (65) AND STARTED JERKING BACK AND FORTH - SEEMED LIKE TRANSMISSION ISSUE. WAS IN DANGER OF BEING HIT FROM BEHIND BY OTHER CARS. JERKING DECREASED IN FREQUENCY AND WAS ABLE TO SPEED UP AFTER ABOUT A 1/2 MILE, BUT BASIC PROBLEM CONTINUED. DROVE APPROXIMATELY 6 MILES TO DEALERSHIP WHERE I BOUGHT THE CAR. TURNED CAR OFF AND WENT INSIDE TO TALK TO SERVICE TECHNICIAN. HE GOT IN THE CAR WITH ME AND WE DROVE IT FOR A COUPLE OF MILES. THE PROBLEM DID NOT RECUR ON DRIVE. I WAS TOLD THIS WAS A TYPICAL PROBLEM AND THE REMEDY WAS TO TURN THE KEY TO OFF POSITION AND REBOOT THE COMPUTER. I POINTED OUT THAT THIS COULD NOT BE DONE WHILE DRIVING ON A HIGHWAY! I WAS NOT INFORMED OF ANY RELEVANT SERVICE BULLETINS OR SCHEDULED FOR ANY REPAIRS. *TR

Mileage: 3,250

MY 2013 FIESTA IS 1 YEAR OLD WITH 12500 MILES ON IT. WHEN FIRST PURCHASED THE TRANSMISSION WOULD DROP OUT, TYPICALLY ON STARTING FROM A STOP OR ACCELERATING OUT OF A TURN. I WAS TOLD THAT THE COMPUTER WAS LEARNING HOW I DRIVE. THIS DID IMPROVE. AS TIME HAS GONE ON HOWEVER, I HAVE NOTICED A SHUDDER WHEN ACCELERATING FROM A STOP OR AT LOW SPEEDS. THIS SHUDDER HAS GOTTEN PROGRESSIVELY WORSE WITH THE TRANSMISSION BEING BOGGED DOWN AND REFUSING TO SHIFT IN TIME. THE MORE I DRIVE, THE WORSE IT GETS, ESPECIALLY AFTER THE ENGINE HAS HEATED UP. IT IS LIKE TRYING TO LEARN MANUAL, WHICH I HAVE TRIED! IT FEELS LIKE THE ENGINE IS GOING TO STALL AND DIE. THIS HAPPENS IN STOP AND GO TRAFFIC, WITH A CONTINUOUS FEAR THAT MY ENGINE IS GOING TO STALL IN RUSH HOUR TRAFFIC. I BOUGHT A BRAND NEW CAR TO ELIMINATE THE FEAR OF GETTING INTO AN ACCIDENT BECAUSE OF POOR CAR CONDITION. TRANSMISSION ISSUES WITH A 1 YEAR OLD CAR ARE RIDICULOUS. PLEASE FIX THIS PROBLEM. *TR

Mileage: 12,450

THIS HAS BEEN AN ONGOING PROBLEM WITH THE VEHICLE. I PURCHASED CAR ON NOVEMBER 10, 2012, AND ON NOVEMBER 13 HEARD A NOISE IN ENGINE. THE CAR WOULD JERK AND SURGE ON TAKE OFF. I RETURNED CAR TO DEALER WHO COULD NOT FIND ANYTHING WRONG WITH CAR. THE NOISE BECAME LOUDER, CAR BEGAN TO SHUDDER AND SURGE MORE OFTEN DURING TAKE OFF, AND STICK IN REVERSE. I RETURNED CAR TO DEALER ON JANUARY 8, 2013, BUT THE COULDN'T FIND PROBLEM. OVER THE NEXT FEW MONTHS THE NOISE BECAME LOUDER, CAR SHUDDERED AND SURGED, AND BEGAN STICKING IN DRIVE. I RETURNED TO DEALER AGAIN ON MAY 29, 2014, AND DEALER TOLD ME ABOUT TRANSMISSION PROBLEMS WITH FORD FIESTAS. I PICKED CAR UP ON JUNE 5, 2015 AND DROVE SHORT DISTANCE AND ALL POWER TO TRANSMISSION WENT OUT. IT EVENTUALLY 'CAME BACK' AND I WAS ABLE TO RETURN TO DEALERSHIP. THE PROBLEM WAS WORSE THAN WHEN I TOOK IT TO DEALER IN THE BEGINNING. THIS WAS A VERY SCARY SITUATION BECAUSE I WAS IN THE MIDDLE OF RUSH HOUR TRAFFIC. I HAVE HAD ONGOING PROBLEMS SINCE I PURCHASED CAR. IT HAD 3 MILES ON IT THE DATE OF PURCHASE. I FINANCED 21,049 TO GET CAR, AND CANNOT AFFORD TO TRADE CAR IN AND GO UPSIDE ON PAYMENTS. THE CAR IS A LEMON! I HAVE SPOKEN WITH FORD 3 TIMES ABOUT THE MATTER. I AM SCARED TO RIDE IN THE CAR NOW. I NEED A CAR TO GO DO WORK DAILY. FORD SHOULD RECOGNIZE THIS PROBLEM AND REPLACE MY CAR WITH A 'BETTER' CAR. IT IS A SHAME THAT A LARGE CONGLOMERATE LIKE FORD CAN SELL A 'LEMON' AND A CONSUMER LIKE ME (SINGLE MOM) WITH LIMITED INCOME HAS TO 'TAKE IT." FORD SHOULD BE HELD ACCOUNTABLE. I HAVE RESEARCHED THE PROBLEMS AND FOUND SUPPORTING EVIDENCE TO MY CASE. I HAVE CONTACTED THE ATTORNEY GENERAL'S OFFICE IN MY STATE ABOUT THE MATTER, AND SPOKE WITH GENERAL MANAGER AT DEALERSHIP. FORD HAS OFFERED TO EXTEND MY BUMPER TO BUMPER WARRANTY TO 75,000 MILES OR 5 YEARS (NOV. 2017) BUT I AM STILL SCARED TO RIDE IN THE CAR. IT'S DANGEROUS. *TR

Mileage: 233

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE TRANSMISSION OPERATED AS NORMAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

Mileage: 300

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS REPAIRED BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

HARSH SHIFTING OF TRANSMISSION, OR OTHER TRANSMISSION SHIFTING COMPLAINTS/PROBLEMS. LOSS OF POWER ON INITIAL TAKE-OFF FROM A STOP OR FROM LOW SPEEDS. THE FEELING OF THE TRANSMISSION "SLIPPING". HARSH OR DELAYED ENGAGEMENT OF TRANSMISSION "JERKING" OR "SHUDDERING" UPON TAKE-OFF FROM A STOP. VEHICLE ROLLS BACKWARDS WHEN ON AN INCLINE. VEHICLE LOSES POWER WHEN ON THE INTERSTATE AND YOU TRY AND ACCELERATE TO PASS ANOTHER VEHICLE. *TR

Mileage: 28,000

HARSH SHIFTING OF TRANSMISSION, OR OTHER TRANSMISSION SHIFTING COMPLAINTS/PROBLEMS. LOSS OF POWER ON INITIAL TAKE-OFF FROM A STOP OR FROM LOW SPEEDS. THE FEELING OF THE TRANSMISSION "SLIPPING". HARSH OR DELAYED ENGAGEMENT OF TRANSMISSION "JERKING" OR "SHUDDERING" UPON TAKE-OFF FROM A STOP. VEHICLE ROLLS BACKWARDS WHEN ON AN INCLINE. VEHICLE LOSES POWER WHEN ON THE INTERSTATE AND YOU TRY AND ACCELERATE TO PASS ANOTHER VEHICLE. *TR

Mileage: 50

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE INTO THE NEXT LANE, THE POWER STEERING ASSIST FAILED AND THE VEHICLE JOLTED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE A DIAGNOSTIC WAS PERFORMED EACH TIME BUT TO NO AVAIL AND THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION WAS OPERATING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 34,000.

Mileage: 50

I WAS STOPPED AT AN INTERSECTION WAITING ON TRAFFIC. FINALLY GOT A SMALL GAP AND HIT THE ACCELERATOR TO PROCEED INTO THE MIDDLE OF THE INTERSECTION, IT CLATTERED, THEN HESITATED AND WOULD NOT GO. AFTER ABOUT 3 SECONDS, WHICH FELT LIKE ETERNITY WHEN YOU CARS COMING TOWARDS YOU ON BOTH SIDES, IT FINALLY WENT. NO ACCIDENT, BUT WAY TOO CLOSE FOR MY COMFORT. I'VE HAD THIS CAR AT THE DEALERSHIP FOUR DIFFERENT TIMES FOR THIS SAME PROBLEM. THEY HAVE REPROGRAMMED THE TRANSMISSION EVERY TIME BUT IT STILL DOES THE SAME THING. ABOUT FOUR WEEKS AGO I WAS ON THE HIGHWAY AND THE CAR LOST COMPLETE POWER, ACTED AS IF IT WERE IN NEUTRAL. I HAVE FILED A COMPLAINT WITH FORD BUT THEY SAY IT IS WITHIN THEIR TOLERANCE. I BOUGHT THIS CAR FOR MY DAUGHTER BUT I AM AFRAID TO LET HER DRIVE WITHOUT ME. WHEN I FINALLY HAVE TO GIVE THIS CAR TO MY SIXTEEN YEAR OLD DAUGHTER, AND SHE LOSES HER LIFE BECAUSE OF THIS TRANSMISSION, IS WILL NOT BE TOLERABLE. *TR

Mileage: 12,000

-WHILE DRIVING MY CAR I NOTICED A GRINDING SOUND IN THE TRANSMISSION AS I TRIED TO ACCELERATE WHEN I PULLED OFF. NOT ONLY DID I HEAR A GRINDING SOUND, THE CAR ALSO STARTED JERKING AS IF IT WAS GOING TO STALL OUT. I RETURNED THE VEHICLE TO THE DEALER WHERE I PURCHASED THE CAR. THEY SAID THAT THE DROVE IT AND COULDN'T FIND ANYTHING WRONG. MY CAR WAS RETURNED AND I CONTINUED TO DRIVE IT EVEN THOUGH I WAS NOT PLEASED WITH THE RESULTS. IT WAS MY BELIEF THAT I WAS IGNORED BECAUSE I WAS A FEMALE. AFTER CONTINUED GRINDING AND STALLING BECOMING WORSE ESPECIALLY WHEN I WOULD PULL OUT IN TRAFFIC I AGAIN TOOK THE CAR TO THE DEALER AND THE KEPT THE VEHICLE FOR SEVERAL DAYS AND GAVE ME A LOANER CAR WHICH CONSEQUENTLY WAS THE SAME CAR THAT I HAD AND THE LOANER CAR SOUNDED JUST AS BAD AS MY CAR. WHEN I PICKED MY CAR UP THEY MECHANIC SAID THAT THE SOUND I WAS HEARING WAS NORMAL FOR THE TYPE OF TRANSMISSION THAT I HAD WHICH WAS A HIGH PERFORMANCE TRANSMISSION AND THAT'S HOW THE CLUTCH WORKED. THE THIRD TIME I TOOK THE CAR IN WAS ON 4-19-2014 AFTER I WAS ALMOST HIT BY A CAR AFTER GOING INTO TRAFFIC AND THE CAR BEGAN TO SPUTTER REPEATEDLY FOR 10-15 SECONDS. THE SALESMAN SAID THAT THERE WAS NOTHING THAT THE COULD DO BECAUSE THAT IS HOW THE CAR RUNS AND IT MEETS ALL FEDERAL GUIDELINES. I AM CONCERNED THAT IT SHOULDN'T TAKE SOMEONE LOSING THEIR LIFE FOR THIS SITUATION TO BE RESOLVED. I FEEL THAT THIS NEEDS TO BE INVESTIGATED BEFORE IT TRULY BECOMES A DEADLY MATTER. *TR

Mileage: 8,912

HARSH SHIFTING OF TRANSMISSION, OR OTHER TRANSMISSION SHIFTING COMPLAINTS/PROBLEMS. LOSS OF POWER ON INITIAL TAKE-OFF FROM A STOP OR FROM LOW SPEEDS. THE FEELING OF THE TRANSMISSION "SLIPPING". HARSH OR DELAYED ENGAGEMENT OF TRANSMISSION "JERKING" OR "SHUDDERING" UPON TAKE-OFF FROM A STOP THE MORE PERSONS ARE IN THE CAR AND A/C TURNED ON, THE WORSE THE PROBLEM. *TT

Mileage: 8,900

I PURCHASED MY 2013 FORD FIESTA FROM A DEALERSHIP IN MAY OF 2013, IN OCTOBER OF 2013, MY NOT EVEN 6 MONTH OLD CAR, STARTED TO MAKE GRINDING AND CRUNCHING NOISES IN THE ENGINE AND THE TRANSMISSION WAS SLIPPING. I CALLED THE DEALERSHIP AND TOOK IT IN. THEY REPLACED THE TRANSMISSION AND AFTER 8 WEEKS, I PICKED IT UP. THE NOISES WERE GONE, BUT QUICKLY CAME BACK A COUPLE MONTHS LATER, I KEPT GETTING TOLD IT WAS NORMAL, BUT IT HAS GOTTEN WORSE. I AM TRYING TO WORK WITH MY DEALERSHIP NOW TO QUICKLY GET THIS RESOLVED. I AM ALSO ONLY GETTING 25 MPG. *TR

Mileage: 2,500

I PURCHASED MY 2013 FIESTA NEW OFF THE CAR LOT. IT WAS THE BIGGEST MISTAKE EVER. IT HAS BEEN IN THE REPAIR SHOP TWICE FOR CLUTCH REPLACEMENTS. I WAS IN AN ACCIDENT THE LAST TIME BECAUSE IT HESITATED AND THEN TOOK OFF AND RAN IN TO THE CAR IN FRONT OF ME. FORD DIDN'T CARE ABOUT THE ACCIDENT. I HAD TO ARGUE WITH THEM TO GET A CAR TO DRIVE WHILE THEY FIXED MY CAR YET AGAIN. IT HAS AGAIN STARTED HESITATING AND THEN EXCELLING QUICKLY AND I DON'T KNOW WHAT TO DO ANYMORE. I BOUGHT A NEW CAR FOR RELIABILITY AND THIS IS FAR FROM RELIABLE. IT IS VERY VERY LOUD ALSO. *TR

Mileage: 8,000

BOUGHT MY FIESTA NEW OFF OF THE LOT IN 2013. TRANSMISSION HAS ALWAYS BEEN LOUD. CALLED SERVICE CENTER TO REPORT AND WAS TOLD THAT WAS NORMAL FOR THE TYPE OF TRANSMISSION I HAD. STARTING AT ABOUT 15000 MILES, CAR STARTED TO HESITATE WHEN TRYING TO GO INTO 1ST GEAR. ALSO CAR SPUTTERS IF TRYING TO PICK UP SPEED FOR PASSING. *TR

Mileage: 15,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A LEFT TURN, THE SPEED SUDDENLY DECELERATED AND WOULD NOT RESPOND WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MALFUNCTIONED. THE TRANSMISSION COMPUTER WAS REPROGRAMMED AND NO FURTHER INFORMATION WAS PROVIDED TO THE CONTACT REGARDING THE REPAIR. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO EXPERIENCE THE DEFECT AFTER TEH REPAIRS. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 6,500.

Mileage: 6,500

I PULLED INTO A PARKING SPACE, IMMEDIATELY PUT THE CAR IN REVERSE, STILL HAD MY FOOT ON THE BRAKE, STARTED TO MOVE MY FOOT TO STEP ON THE GAS AND THE CAR LURCHED FORWARD. THE LURCH WAS STRONG ENOUGH TO GO OVER A SPEED BUMP. I WAS ABLE TO STOP THE CAR (IT HAD GONE APPROXIMATELY 10 FEET). I PUT THE CAR INTO DRIVE AND WAS ABLE TO DRIVE FORWARD OUT OF THE AREA. IT STARTED TO DO THE SAME THING AGAIN YESTERDAY BUT I WAS PREPARED FOR IT AND SLAMMED DOWN ON THE BRAKE STOPPING IT. REVERSE IS A LONG WAY FROM DRIVE SO I AM NOT SURE WHAT IS HAPPENING. I HAD THE CAR INTO THE DEALER WHERE I BOUGHT THE CAR EARLIER BECAUSE OF THE LOUD GRINDING NOISE COMING FROM THE FRONT LEFT SIDE, FIRST THEY TOLD ME IT WAS A CABLE THEN THEY TOLD ME IT WAS THE TRANSMISSION AND NOTHING TO WORRY ABOUT, THAT THE NOISE WAS NORMAL. ALSO THE CAR ROLLS BACK ON EVEN THE SLIGHTEST INCLINE AND YOU HAVE TO KEEP YOUR FOOT ON THE BRAKE OR YOU WILL HIT THE CAR BEHIND YOU. THE TRANSMISSION DOES NOT SEEM TO BE OPERATING CORRECTLY, SLIPPING OR SOMETHING. I NOW HAVE A NOTE IN THE CAR AND WHENEVER I PUT IT INTO REVERSE I AM MONITORING IT BECAUSE I WOULD LIKE TO KNOW EXACTLY WHAT IS HAPPENING AND AT WHAT POINT. IT HAPPENED SO QUICKLY THE FIRST TIME THAT I WAS MORE IN SHOCK THAN ANYTHING ELSE AND JUST RELIEVED THAT I WAS ABLE TO STOP IT AND THAT IT CAUSED NO DAMAGE TO ANYONE OR ANYTHING, EVEN THE CAR ITSELF.

Mileage: 4,248

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE HESITATED AND THE TRANSMISSION SLIPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS STATED THAT THE VEHICLE WAS FUNCTIONING NORMALLY. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TOOK MY CAR IN BEGINNING OF FEB 2014 THAT IS WHEN THEY WOULD HAVE A CAR FOR ME. THEY ENDED UP REPLACING THE CLUTCH IN TRANSMISSION.. DAYS LATER IT STARTED MAKING THE GRINDING RUBBING NOISE ON MY WAY TO RICH'S AUTO FOR THEM TO CHECK MY CAR. THEY TEST DROVE MY CAR DEFINITELY MAKING NOISE AS CAR IS SHIFTING, I LEFT THERE WENT TO THE STORE THE NOISE WAS SO LOUD THAT I FELT LUCKY TO GET HOME. FORD CO SERVICE REP FOR MY AREA MAKES AN APPT FOR A WEEK LATER. BARELY HEARD THE NOISE ON MY WAY THERE BUT THE CAR NOW HESITATES TO ACCELERATE WHILE DRIVING TO PASS SLOWER CARS. GOT TO 6-8 RPMS AND ADVANCE 1 MPH IN 5-10 SEC. THE DEALERSHIP SERVICE DEPT. COULD FIND ANYTHING WRONG EVERYTHING IS WITHIN THE LIMITS BY FORD STANDARD. I DO NOT FEEL SAFE DRIVING MY CAR AND HAVE REQUESTED A RETURN. THE WORSE MISTAKE I MADE WAS PURCHASING THE CAR. *TR

Mileage: 14,900

BOUGHT A 2013 FORD FIESTA BRAND NEW AND I HAVE HAD NOTHING BUT ISSUES WITH IT. IT FEELS LIKE SOMETHING IS GETTING CAUGHT WHEN I TRY TO ACCELERATE AND THEN WHEN IT DOES ACCELERATE IT JERKS, AND GRINDS AND ALL SORTS OF OTHER NOISES. WHEN I AM IN STOP-GO TRAFFIC IT FEELS LIKE IT IS BOUNCING UP AND DOWN AND AT POINTS I AM BEING JERKED IN MY SEAT ALONG WITH THE CAR. GOING UP A HILL IS THE WORST OF ALL BECAUSE IT MAKES NOISES AND SOUNDS/FEELS LIKE IT IS GOING TO STALL- SOMETIMES JUST TRYING TO GET UP A HILL FEELS LIKE I AM TRYING TO DRIVE THROUGH THICK MUD. I HAVE TAKEN IT BACK TO FORD SEVERAL TIMES AND THEY TELL ME IT IS NOTHING. ONE TIME THE LADY WHO WAS SCHEDULING THE APPOINTMENT TOLD ME THAT HER CAR DOES IT BUT IT IS NORMAL AND SOMETHING THAT YOU HAVE TO GET USED TO BECAUSE OF THE TRANSMISSION. WHEN I GET MY SHEET BACK AFTER I HAVE HAD IT IN THE SHOP THEY BARELY AND VAGUELY ACKNOWLEDGE HOW THEY CHECKED THE PROBLEM AND STATE THEY COULDN'T FIND ANYTHING. THERE IS NO WAY THAT IT IS NORMAL TO BE APPREHENSIVE WHEN DRIVING YOUR BRAND NEW CAR BECAUSE YOU ARE NOT SURE THAT YOU ARE GOING TO BE ABLE TO ACCELERATE IN TIME TO PULL OUT INTO TRAFFIC. *TR

THE TRANSMISSION MAKES ALL KIND OF NOISES, JERKS, BOGS DOWN, AND HAS EVEN ALMOST STALLED GOING UP A HILL I'VE TAKEN IT TO FORD AND THEY SAID ITS "NORMAL". *TR

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE HESITATED AND LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,426 AND THE CURRENT MILEAGE WAS 20,300.

Mileage: 15,426

CAR, JUMPS FORWARD WHEN ENGAGING FROM A STOP, AND LOUD NOISE HEARD ON DRIVER'S SIDE WHEN TURNING. CAR WOULD NOT START HAD TO TOW IT TO DEALERSHIP. *TR

I OWN A 2013 FORD FIESTA. WE BOUGHT IT NEW OFF THE LOT. A MONTH AFTER PURCHASE THE VEHICLE'S TRANSMISSION STARTED TO SPUTTER AND FAIL TO SHIFT INTO GEAR. SEVERAL TIMES IT WAS A LITTLE NERVE RACKING AND UNSAFE BECAUSE THE VEHICLE WOULD FAIL TO ACCELERATE IN A TIMELY MANNER. THIS IS A BIG PROBLEM WHEN YOU TRY TO MERGE WITH TRAFFIC OR PASS ANOTHER VEHICLE, OR EVEN TRAVEL THROUGH AN INTERSECTION. WE HAVE TAKEN THE VEHICLE TO FORD 4 DIFFERENT TIMES TO GET FIXED AND NOTHING SEEMS TO WORK, IT JUST GETS WORSE. NOW THE VEHICLE SHAKES WHEN THE TRANSMISSION TRIES TO SHIFT, MY WIFE HAD TO PULL OVER AND STOP ON THE FREEWAY BECAUSE THE VEHICLE WOULD NOT SHIFT INTO A GEAR. SHE ALMOST GOT HIT BY ANOTHER VEHICLE. *TR

Mileage: 1,000

LOUD, CLUNKING NOISE AND FEEL WHILE BRAKING PULLING INTO PARKING SPOTS. IT FELT LIKE THE FRONT END WAS GOING TO FALL OUT. *TR

Mileage: 500

TWO PROBLEMS: 1) WHEN TRYING TO ACCELERATE GENTLY FROM A STOP (AS IN A 4-WAY STOP SITUATION) THE VEHICLE ENGAGES VIOLENTLY AND SURGES FORWARD. I HAVE TO REACT QUICKLY IN THIS SITUATION AND SLAM ON THE BRAKES TO AVOID HITTING THE CAR IN FRONT OF ME. 2) WHEN TRYING TO ACCELERATE TO MERGE INTO TRAFFIC, THE CAR REVS (TRANSMISSION MAKES A LOT OF NOISE) BUT DOES NOT ACCELERATE. I HAVE HAD DANGEROUS SITUATIONS WHEN I COULD NOT ACCELERATE AND CARS WERE COMING UP ON ME QUICKLY. *TR

Mileage: 2,680

WHEN CHANGING LANES, WHICH REQUIRED ME TO ACCELERATE WHILE MERGING INTO FASTER-MOVING TRAFFIC, THE CAR'S TRANSMISSION MADE A LOT OF NOISE AND THE RPM'S WERE HIGH, BUT THE CAR DID NOT ACCELERATE (THIS OCCURRED TWICE IN ONE DAY). ONCOMING TRAFFIC CAME CLOSE TO HITTING ME, AND IT WAS FRIGHTENING. *TR

Mileage: 2,905

ON MARCH 30 I BOUGHT A BRAND NEW CAR 2013 FORD FIESTA, THE CAR STARTED MAKING GRINDING NOISE THE SECOND DAY UPON TAKEOFF FROM A STOP, AND ALSO WHEN SHIFTING AT SLOWER SPEEDS. I TOOK THE CAR TO THE DEALER ONLY ONE WEEK AFTER THE PURCHASE. THEY TOLD ME THAT THE NOISES WERE NORMAL. ONE MONTH AFTER I HEARD THE GRINDING NOISES MORE FREQUENTLY AT FIRST AND SECOND GEAR, ROUGH GRINDING, I TOOK THE CAR BACK TO THE DEALER FOR SOME DAYS, AFTER THIS, THEY TOLD ME SOME NOISES ARE NORMAL AND GAVE ME AN EXPLANATION LETTER FROM FORD, THE CHARACTERISTICS THEY TALK ABOUT ARE DIFFERENT FROM THE ONES I HEARD, BUT THEY TOLD ME I SHOULD WAIT UNTIL 5K MILES. AFTER 6400 MILES, I TOOK THE CAR BACK AGAIN EXPLAINING THAT THE CAR IS MAKING LOUDER NOISES NOT ONLY FROM 5 TO 15MPH BUT I ALSO HEARD THE SOUND EVEN AT 60MPH, THE CAR SHAKES FROM TIME TO TIME DURING THE LOUDER NOISES AND THIS NOISES SOUNDS DIFFERENT EVERY DAY, DIFFERENT SOUNDS FOR THE SAME SHIFT, AND NOW, THIS SOUNDS ARE LONGER, FROM 3 SECONDS UP TO 50 SECOND OR MORE, THIS IS NOT A SHIFT. I HAVE READ THE LETTER FROM FORD AND THEY SAY A SLIGHT GRINDING NOISE, THAT IS NOT THE DESCRIPTION FOR A SOUND WHICH LAST MORE THAN 30 SEC (DISTANCE MORE THAN 1500 FEET WITH A GRINDING NOISES). I ALSO EXPLAIN THAT, I DROVE A FIESTA WITH ONLY 6 MILES, SAME YEAR, TRANSMISSION AND TEMPERATURE BUT DIFFERENT SOUNDS. THIS ONE MADE A LIGHT GRINDING NOISE JUST AS THE FORD LETTER DESCRIBES. THEIR RESPONSE, THE NOISES CAN BE DIFFERENT FROM CAR TO CAR'. BUT THE DIAGNOSTIC TIPS' FROM FORD'S LETTER SAYS; THE CAR HAS TO BE COMPARED WITH A LIKELY VEHICLE, IN ORDER TO DETERMINE IF THE NOISES ARE NORMAL OR NOT'. I BELIEVE THE FORD FIESTA DOESN'T HAVE THE SAME QUALITY. AFTER CHECKING THE CAR BY THE 3RD TIME AND LOADED AN UPGRADE FOR THE SOFTWARE, THEY TOLD ME THAT EVERYTHING IS NORMAL, BUT TO DATE, THIS UPGRADE DIDN'T WORK AT ALL. *TR

Mileage: 65

FROM A STOP SIGN MAKING A RIGHT TURN ONTO A HIGHWAY MY 2013 FORD FIESTA NOW DECIDES TO MAKE LOUD GRINDING NOISES FROM THE 6 SPEED AUTO TRANSMISSION WHEN ACCELERATE TO NORMAL HIGHWAY SPEED HESITATES AND ALMOST WAS REAR ENDED FROM THE VEHICLE BEHIND ME HAD TO QUICKLY PULL TO THE RIGHT OF THE ROAD BEFORE MERGING BACK ON THE HIGHWAY . HAVE TAKEN TO THE DEALER THREE TIMES FOR UNUSUAL TRANSMISSION SLIPPAGE, AND NOISES WAITING ON A BACK ORDER DUAL CLUTCH KIT PART ,1700 HUNDRED ON BACK ORDER WAS TOLD MAY TAKE UP TO 6 MONTHS FOR THIS PART TO ARRIVE. *TR

Mileage: 1,650

AFTER A LONG BATTLE WITH THE DEALERSHIP OVER A PREVIOUS DEATH TRAP[USED] THE OWNER AGREED TO RECTIFY THAT ISSUE WITH A BRAND NEW 2013 FORD FIESTA.THAT WAS A GREAT THOUGHT TILL THE FIRST ENGINE LIGHT COMING ON,THEY FOUND NO REASON EXCEPT THE GAS TANK HAS NO CAP.I WAS TOLD THIS IS DIRT AROUND THE SEAL AND IT WILL KEEP HAPPENING UNLESS I BUY MY OWN CAP. WELL IT WASN'T LONG AND MY CAR STARTED SPITTING MISSING HESITATING,ENGINE LIGHT COMES BACK ON I TAKE IT BACK IN THEY BELIEVE THERE IS A PINHOLE IN MY GAS LINE.THEY KEEP MY CAR FOR A WEEK THEY DID SUPPLY A LOANER NOT A FIESTA !!!! I TOLD THEM OF THE ISSUES BUT THEY FOUND NOTHING.NOW A COUPLE WEEKS AGO I TOOK IT BACK FOR THESE ISSUES I HAD POINTED OUT TO THEM PREVIOUSLY.I HAD THE SERVICE PERSON RIDE ALONG HE FELT AA OF THE ISSUES HEARD ALL OF THE SOUNDS THE GRINDING ,REVVING.I AM SO AFRAID IN THIS CAR GETTING ON AND OFF RAMPS IT DOESN'T PICK UP SPEED IT ALMOST SOUNDS LIKE THE GEARS ARE REVERSING.I CANNOT PASS ANYONE,I LIVE IN A HIGHLY TRAVELED AREA FOR TOURISTS WHO DON'T DRIVE THE SAME AS LOCALS ON SINGLE LANE ROADS.A BRAND NEW CAR ISNT SUPPOSE TO MAKE YOU FEEL THAT YOU WERE BETTER OFF NOT HAVING A CAR. FORD SHOULD BE ASHAMED ...YOU DONT TAKE SHORTCUTS OR RUSH A PRODUCT THAT CAN BADLY AFFECT HUNDREDS OF THOUSANDS OF PEOPLE. I WANT OUT OF MY CONTRACT I OWE MORE THAN THIS CAR IS WORTH,I DO BLAME THE DEALER ALSO FOR CONTINUING TO SELL THIS DEATH TRAP. JUST SAYING ENOUGH PEOPLE ARE HAVING THE SAME ISSUES AND IF ANYONE WHO HAS MADE THIS COMPLAINT ENDS UP IN AN ACCIDENT DUE TO THESE OBVIOUS ISSUES THAT HAVE BEEN BROUGHT TO THE ATTENTION OF FORD ,DEALERSHIPS AND THE NATIONAL SAFETY BOARD I HOPE THESE FAMILIES SUE YOUR PANTS OFF. FORCING YOU OUT OF BUSINESS.UNLESS YOU RECTIFY EACH PERSONS INDIVIDUAL SITUATION AND NOT A GENERAC BRUSHOFF.BEEN THERE DONE THAT.GET ON THE BALL AND FIX THIS PROBLEM NOW! *TR

Mileage: 2,015

HAVE OWNED THIS CAR FOR A YEAR. PAST FEW MONTHS HAVING LOTS OF DIFFICULTY GOING FROM STOP TO 1ST GEAR. HESITATES, SHAKES, MAKES GRINDING AND SCARY NOISES WHEN SHIFTING. WAS DRIVING UP A HILL AND THE CAR WOULD NOT SHIFT IN A LOW GEAR WHICH WAS THE REASON FOR GETTING IT IN TO THE DEALER IN A HURRY. THE CAR IS DANGEROUS, IT HESITATES. IT IS SCARY TO PULL OUT IN TRAFFIC AND NOT HAVE THE CAR GO WHEN IT SHOULD. NOW MY CAR IS SITTING AT THE FORD DEALER FOR ALMOST 3 WEEKS AND THEY CANNOT GET THE PARTS TO REPAIR THE TRANSMISSION. THEY CANNOT GIVE ME A DATE AS TO WHEN MY CAR WILL BE FIXED. I HAVE LOST ALL CONFIDENCE IN THE CAR, I WANT MY MONEY BACK. THE CAR SCARES ME AND I DON'T WANT TO DRIVE IT ANYMORE. *TR

Mileage: 10,300

WITH A NEW 2013 FIESTA THE TRANS STARTED MAKING GRINDING NOISE AT SLOWER SPEEDS WITH A LIGHT FOOT. FIRST AND SECOND GEAR WOULD BE VERY ROUGH GRINDING AND SLOW TO MOVE. TOOK THE CAR IN AND THEY TRIED TO TELL ME SOME NOISE IS NORMAL, SO I MADE THE SERVICE ADVISER DRIVE IT. WELL THEY HAD IT FOR 6 WEEKS TO REBUILD THE TRANS. 3 WEEKS LATER THE NOISE WAS BACK. FORD DID A REPROGRAM ON THE COMPUTER. THIS WENT ON FOR 3 MONTHS OF THEM TELLING ME THE NOISE IS NORMAL. I FINALLY BUGGED THEM ENOUGH THAT THEY TOOK THE TRANS APART AND FOUND THAT THE GEARS WERE CHARRED AND HAD LOTS OF PLAY IN THEM. SO AFTER ANOTHER 4 WEEKS IN THE SHOP THEY REPLACED IT IN OCT '13 A WEEK AFTER THE REPLACEMENT THE CAR STILL HESITATES WHEN STARTING TO MOVE FROM A STOP. FORD'S PEOPLE ARE STILL SAYING ITS "NORMAL" CAR HAD 8000 MILES WHEN TRANS WAS REPLACED. *TR

Mileage: 150

I AM EXPERIENCING ISSUES WITH MY 2013 FORD FIESTA SE. I HAVE NOTICED THAT BETWEEN SPEEDS OF 5 AND ABOVE THAT THERE IS A CRUNCHING NOISE COMING FROM THE ENGINE. THE CAR ALSO LUNGES WHEN SHIFTING OR SLOWING DOWN MAKING IT HARDER TO STOP. I HAVE CALLED FORD'S CONSUMER CARE HOTLINE AND WAS TOLD THIS IS A NORMAL TRAIT FOR THE VEHICLE, BUT WHEN I EXPLAINED THAT WHEN I TEST DROVE THE CAR, IT DID NOT DO ANY OF THIS. THE CAR NOW HAS 1300 MILES ON IT AND IT SEEMS THAT THE CRUNCHING, LUNGING AND HESITATION IS GETTING WORSE. I FEEL LIKE I HAVE BEEN RIPPED OFF BY FORD MOTOR COMPANY FOR NOT BEING ADVISED OF THIS ISSUE BEFORE HAND. I PUT MY TRUST IN FORD AND EVIDENTLY THAT WAS THE WRONG THING TO DO. *TR

Mileage: 259

WHEN I TOOK MY CAR IN FOR AN OIL CHANGE THEY SAID MY OIL WAS LEAKING SO I TOOK IT INTO A FORD DEALERSHIP. THE DEALERSHIP PUT SOME DYE IN MY ENGINE FLUID AND TOLD ME TO BRING IT BACK AFTER I DROVE ANOTHER 500 MILES. WHEN I BROUGHT IT BACK IN THEY SAID MY TRANSMISSION HAD A LEAK. WHILE DRIVING IT FOR THE PAST FEW MONTHS I'VE ALSO NOTICED IT SPUTTERING WHEN I ACCELERATE. THIS HAS SEEMED TO WORSEN SINCE TAKING IT IN AS WELL. MY CAR IS CONSTANTLY STALLING WHEN I MAKE LEFT TURNS OR START GOING AFTER BEING STOPPED OR SLOWING DOWN. I AM VERY CONCERNED AND SCARED THAT WHILE I AM DRIVING WITH MY 3 YEAR OLD IN THE BACKSEAT IT WILL STALL JUST A LITTLE TOO LONG AND CAUSE AN ACCIDENT HARMING HIM. THERE HAVE BEEN SOME CLOSE CALLS ALREADY AND I AM NOT HAPPY TO DISCOVER MANY PEOPLE ARE HAVING THIS PROBLEM WITH THE 2013 FORD FIESTAS. THIS CAR IS NOT SAFE FOR ANYONE TO DRIVE. *TR

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE BEGAN TO SLIP GEARS IN A JERKING MOTION. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE FAILURE WAS CONTRIBUTED TO THE TRANSMISSION. THE PARTS THAT WERE REPLACED CONSISTED OF BOTH SNAP RINGS, REAR SPLENDOR PLATE AND NUTS. THE FAILURE CONTINUED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

Mileage: 2,000

WAS AT A COMPLETE STOP. WENT TO STEP ON GAS TO TURN RIGHT AND THE CAR WOULD NOT GO ABOVE 7 MPH FOR ABOUT 8 SECONDS, THEN IT SHIFTED HARD INTO SECOND GEAR AND SPED DOWN THE STREET. I COMPLETED 4 MORE TURNS AROUND THE BLOCK OF MY HOUSING TRACK AND AT ALL 4 IT DID THE SAME THING UNTIL I REACHED MY DRIVEWAY AND HAD IT TOWED TO A DEALER. *TR

Mileage: 4,523

WHILE PULLING OUT OF A GAS STATION PARKING LOT INTO TRAFFIC THE TRANSMISSION SPUTTERED AND PAUSED FOR ABOUT 2 SECONDS ALMOST CAUSING THE ON COMING TRAFFIC TO HIT MY CAR. THERE WAS ALMOST NO ROOM FOR THE ON COMING CAR TO GO AROUND ME. NEAR MISS FROM BEING HIT ON THE DRIVERS DOOR FROM THE FRONT OF THE ON COMING CAR. *TR

Mileage: 3,518

GOING UP A STEEP HILL IN MORNING RUSH HOUR BUMPER TO BUMPER. MY CAR STALL, STOPPED AND THE AUTOMATIC TRANSMISSION WOULD NOT ENGAGE. THIS CAUSED ME TO GRAZE THE BUMPER OF THE CAR NEXT TO ME AND PUT A FEW VERY SMALL SCRATCHES ON THE REAR LEFT SIDE OF THE CAR. NO ACCIDENT REPORT NEEDED. THE DAMAGE WAS SO MINOR IT WAS ONLY VISIBLE AT A CLOSE LOOK. POLISH SEEM TO COVER IT. MY CAR WOULD NOT START MOVING UNTIL CARS A HEAD OF ME GAVE ME ENOUGH SAFE SPACE TO PUSH HARD ON THE ACCELERATOR AND GET THE AUTOMATIC TRANSMISSION TO KICK IN.THIS COULD HAVE CAUSED AN ACCIDENT. NOT LIFE THREATENING BUT SOMEONE COULD HAVE SERIOUSLY BEEN HURT. *TR

Mileage: 3,145

AT A GREEN LIGHT ABOUT TO TURN LEFT I STARTED MY TURN. M Y TRANSMISSION PAUSE BEFORE MAKING THE TURN. THE ON COMING CAR HAD TO SWERVE TO MISS ME AND ALMOST CRASHED INTO ANOTHER CAR. SINCE THERE WAS NO CONTACT ALL CARS CONTINUED WITH OUT STOPPING.

Mileage: 1,708

WHILE AT A STOP ON A FREEWAY ENTRANCE RAMP I SAW AN OPENING AND GENTLY STEPPED ON THE GAS. I SHOULD HAVE HAD EASY ENTRANCE TO THE FREEWAY BUT MY CAR TRANSMISSION WOULD NOT START THE CAR MOVING UNTIL I STEPPED ON THE EXCELLRATOR TO THE FLOOR. THE ON COMING CAR COMING BEHIND ME HAD TO MAKE A VERY DANGEROUS LANE CHANGE TO KEEP FROM SLAMMING INTO THE BACK OF THE CAR. THERE WAS NO DAMAGE TO EITHER CAR AND THE CAR BEHIND CONTINUED.

Mileage: 2,108

JUNE 2013, FORD FIESTA 2013 (BOUGHT NEW OCT 2012) BEGAN TO SHUDDER UPON TAKEOFF FROM A STOP AND ALSO WHEN SHIFTING BETWEEN 1ST AND 2ND GEAR. TOOK CAR TO DEALERSHIP ON JULY 18, 2013; THEY PERFORMED A SOFTWARE UPDATE AND SAID (AT THAT TIME) IF THAT DIDN'T WORK THE CLUTCH WOULD HAVE TO BE REPLACED. TOOK CAR BACK ON SEPTEMBER 4, 2013. TOOK MECHANIC OUT BUT TRAFFIC WAS HEAVY AND I COULDN'T REPRODUCE THE EXACT ISSUE. HOWEVER, PROBLEMS LISTED ABOVE STILL PERSIST, AND AN ADDITIONAL ISSUE OF POWER LOSS WHEN TURNING THE CORNER AT SPEEDS OF 10 MPH OR LESS HAS DEVELOPED. *TR

Mileage: 12,000

CONSISTENT GRINDING OF THE PART IN THE TRANSMISSION WHEN STARTING AND DRIVING UP TO 35 MPH. FIRST THROUGH FOURTH GEAR GRINDING WITH JERKINESS THROUGHOUT. *TR

Mileage: 342

I HAVE A RATTLING SOUND THAT SEEMS TO COME FROM THE TRANSMISSION WHEN I DRIVE BETWEEN 25 AND 50 MPH. I HAVE REPORTED THE ISSUE AND EVEN ESCALATED IT TO FORD REGIONAL CUSTOMER CARE. FORD HAS IDENTIFIED IT AS A KNOWN ISSUE, BUT THEY HAVE NOT DONE ANYTHING ABOUT IT. *TR

Mileage: 200

I BOUGHT A 2013 FORD FIESTA IN MARCH. AFTER DRIVING IT FOR ABOUT A WEEK OR TWO I NOTICED A RATTLING NOISE AND SOME JERKING WHEN THE CAR SHIFTS GEARS. I TOOK IT TO MONTEBELLO FORD WHERE I BOUGHT THE CAR AND THEY TOLD ME THAT WAS NORMAL AND BECAUSE OF THE TRANSMISSION IT USES. I DIDN'T BELIEVE THEM SO I TOOK IT TO ANOTHER DEALERSHIP IN ALHAMBRA AND THEY TOLD ME THEY COULDN'T FIND A PROBLEM. I RECENTLY TOOK IT IN FOR A OIL LEAK PROBLEM AND ASK IF THEY COULD CHECK THE TRANSMISSION AGAIN. THEY ACKNOWLEDGED THAT THERE WAS A PROBLEM THIS TIME AND SAID THEY DID A UPDATE TO THE SYSTEM AND SOME ADJUSTMENTS TO FIX THE TRANSMISSION, BUT AFTER THAT THE PROBLEM GOT EVEN WORSE. IT JERKS EVEN MORE NOW. ( IT JERKS SO MUCH IN TRAFFIC I FEEL LIKE I'M GETTING CAR SICK) I PLAN TO TAKE IT BACK NEXT WEEK BUT I WOULD LIKE TO REPORT THIS PROBLEM TO SOMEONE SO HOPEFULLY THEY CAN DO A RECALL OR SOMETHING AND GET THIS PROBLEM FIXED. *JB

I'VE EXPERIENCED MY NEW FORD FIESTA 2013 SHUDDERING, SHAKING, AND CHUGGING. ESPECIALLY WHEN I'M ON A HILL STOPPED AND I TRY TO ACCELERATE. I HAVE AN AUTOMATIC AND IT ACTS LIKE A MANUAL TRANSMISSION. WHEN I ATTEMPTED TO ACCELERATE ON THE HILL AFTER STOPPING, THE VEHICLE ALMOST SHUT DOWN COMPLETELY. I BROUGHT MY VEHICLE TO THE DEALERSHIP WHICH I PURCHASED IT FROM ON TWO DIFFERENT OCCASIONS. BOTH TIMES, THE SERVICE ADVISOR AND THE SERVICE MANAGER INFORMED ME THAT THE VEHICLE IS PERFORMING AS IT SHOULD AND THERE ARE NO PROBLEMS. I CAN'T RELY ON THE VEHICLE TO ACCELERATE AS IT SHOULD. MANY TIMES I'VE BEEN AFRAID OF MY SAFETY TO MERGE INTO TRAFFIC BECAUSE I KNOW IT WON'T PERFORM. *TR

Mileage: 13,486

WHEN TRYING TO TAKE OFF CAR ALMOST SHUTS OFF AND THEN ALL OF THE SUDDEN PICKS BACK UP AND TAKES OFF. SOMETIMES COMING OUT OF FIRST GEAR THE GAS STICKS AND CHUGS LIKE IT ISN'T GETTING GAS JUST GOING DOWN THE HIGHWAY. IT IS SO BAD THAT IF YOU WANT TO TAKE OFF INTO TRAFFIC YOU HAVE TO CUT THE AIR OFF OR HEAT TO GET ALL THE POWER YOU CAN. IF YOU HAVE THE AC ON AND MAKE A TURN AND SHIFT DOWN YOU HAVE TO GO A GEAR LOWER IF THE AC IS ON . THEN IT CHUGS ALONG UNTIL IT CATCHES UP. *TR

Mileage: 20,000

I PICKED UP THIS VEHICLE BRAND- NEW FROM THE DEALERSHIP ON 8/2/13. BY 8/5, THREE DAYS AFTER I GOT THE CAR, THE ENTIRE FRONT END HAD STARTED TO SHUDDER AND CHUG, AND THE "CHECK ENGINE" LIGHT CAME ON. IT FELT LIKE A DEEP-SEATED TIMING ISSUE (THE ENGINE RPMS HAD BEEN A BIT OFF SINCE I PICKED UP THE CAR ON 8/2, AND IT APPEARED TO BE SHIFTING ODDLY, EVEN BEFORE THE CHECK ENGINE LIGHT CAME ON). THE CLUTCH ALSO ENGAGED AT ODD TIMES (I BOUGHT AN AUTOMATIC), AND IT DIDN'T APPEAR THAT THE ENGINE RPMS AND TRANSMISSION SHIFTING WERE SYNCHING UP CORRECTLY AT ALL. MY DIAGNOSIS WAS CONFIRMED WHEN I TOOK THE VEHICLE TO ROMANO FORD IN SYRACUSE, NY, WHERE I PURCHASED THE VEHICLE. THE NEXT DAY (8/6), I WAS TOLD THAT A "CAM PHASER" HAD FAILED ON THE ENGINE DUE TO A MANUFACTURING DEFECT, AND THAT THE ENGINE OIL WOULD NEED TO BE COMPLETELY FLUSHED AND CHANGED. AFTER A BIT OF RESEARCH, I FOUND OUT THAT THE PHASER IS A SMALL GEAR THAT REGULATES ENGINE TIMING....BY BEING CUT INCORRECTLY, METAL SHAVINGS FROM THE GEAR HAD CONTAMINATED MY ENGINE OIL. THIS, OBVIOUSLY, IS NOT AN EASY FIX. BY SCREWING UP MY ENGINE TIMING, THE REGULATION OF MY ENTIRE VEHICLE IS SCREWED UP. THE CAR HAS BEEN SITTING IN THE SHOP SINCE 8/6 (IT IS NOW 8/22), WITH NO RESOLUTION IN SIGHT. THEY BROUGHT IN A FORD TECHNICIAN FROM GOD-KNOWS-WHERE THAT IS SUPPOSED TO FIX IT; IT WAS SUPPOSED TO BE FIXED 2 DAYS AGO TO NO AVAIL. I AM NOW CLOSING IN ON THE TIME PERIOD FOR INVOKING THE NY STATE LEMON LAW; I HOPE I CAN GET MY $ BACK AND SEND THIS THING TO THE DUMP! FORD NEEDS TO RECALL THESE CRAPPY THINGS ASAP! *TR

Mileage: 290

WITH IN 2 DAYS OF DRIVING MY NEW CAR OFF THE LOT I RECOGNIZED A RATTLE/GRINDING NOISE COMING FROM THE LEFT FRONT DRIVERS SIDE OF THE CAR. IT VARIES IN LOUDNESS AND IS PRIMARILY HEARD AT LOW SPEEDS WITH AC AND RADIO OFF. I TOOK IT INTO THE DEALER SHORTLY AFTER AND THE SERVICE GUY TOOK IT FOR A TEST DRIVE WITH ME PRESENT TO DETERMINE IF IT WAS A QUICK FIX OR NORMAL FOR THE CAR. HE HEARD THE NOISE AND WROTE A TICKET FOR REPAIR. NEXT DAY THEY CALLED ME AND SAID IT WAS NORMAL NOISE COMING FROM THE TRANSMISSION. *TR

Mileage: 100

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE TRANSMISSION MADE A CLANKING NOISE AND RESPONDED WITH SLIGHT HESITATION. THE FAILURE RECURRED WHENEVER DRIVING BETWEEN 10-60 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE. THE TRANSMISSION CYLINDER BLOCK, GASKET AND HEX HEAD WERE REPLACED. THE FAILURE RECURRED THE SAME DAY THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT BEEN REPAIRED FOR THE RECENT DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

Mileage: 100

WITHIN THE FIRST WEEKS OF OWNING THIS NEW CAR - I WAS DISTURBED TO HEAR A GEAR CHANGE RATTLE/NOISE ON TAKE OFF UP TO AT LEAST 30 MPH. THE CAR ALSO HESITATES ON START WHEN IN STOP AND GO TRAFFIC AND THIS IS ACTUALLY FRIGHTENING WHEN IN HEAVY TRAFFIC ON THE HIGHWAY. I CONTACTED THE DEALERSHIP WITHIN THE FIRST TWO WEEKS AND WAS TOLD "OH THE COMPUTER IS ADJUSTING TO THE WAY YOU DRIVE - BY THE TIME YOU REACH 500 MILES ON THE CLOCK IT WILL BE ALL RIGHT" !!! I THOUGHT THAT WAS A BIT OF !!! BUT GAVE IT THE CHANCE. BY THE TIME I REACHED 500 ON THE CLOCK IT WAS STILL A WORSENING PROBLEM..AND I TOOK BACK TO THE DEALERSHIP. ON PICK UP I WAS TOLD THEY COULDN'T FIND ANYTHING AND ALL IN ORDER. THE PROBLEM SEEMED GET WORSE AND A FAMILY MEMBER DROVE IT AND THOUGHT IT MAY BE TRANSMISSION RELATED. I TOOK IT BACK TO THE DEALERSHIP. THEY REPLACED SEVERAL PARTS AND I WAS TOLD 'THIS SHOULD FIX THE PROBLEM'... IT DIDN'T. I HAVE LESS THAN 2500 MILES AND IT IS 6 MONTHS OLD NOW. I HAVE TOLD THE DEALERSHIP THERE IS STILL A PROBLEM AND I CONSIDER IT UNSAFE WHEN IN BUSY COMMUTE TRAFFIC. I AM WAITING FOR THEM TO RESPOND. *TR

Mileage: 200

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, A GRINDING SOUND WAS HEARD COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE DEALER STATED THAT THE SOUND THAT WAS COMING FROM THE TRANSMISSION WAS NORMAL. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 1,100.

Mileage: 1,100

PURCHASED THE CAR BRAND NEW DROVE IT HOME ABOUT 65 MILES. WIFE DROVE IT ANOTHER 150 ROUND TRIP OUT OF TOWN. WE NOTICED A SHUTTERING FROM A STOP AND WHEN SHIFTING. WE WERE GOING TO TAKE IT IN FOR SERVICE BUT DIDN'T HAVE TIME TO CALL THEM. ONLY HAVE HAD THE CAR 6 DAYS. THEN WE ARE DRIVING AND HEAR A GRINDING/CRACKLING NOISE FROM THE LEFT SIDE SOUNDS AND FELLS AS THOUGH THE CV AXLE IS GOING TO BREAK OR SOMETHING. CALL ROAD SIDE ASSISTANCE AND THEY TOW IT IN. WAITING UNTIL THE AM TO SEE WHAT THEY SAY. THERE IS REALLY SOMETHING WRONG HERE. MY WIFE WAS DRIVING AT THE TIME THE NOISE AND VIBRATION ALMOST CAUSED US TO WRECK DUE TO IT SCARING HER WHEN IT STARTED IT. THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT AND SHOULD NOT WAIT UNTIL THAT HAPPENS. *TR

Mileage: 512

DURING TEST DRIVE, CAR RAN WELL BUT IT WAS NOT REALLY WARMED UP. SALES AND MANAGEMENT NEVER MENTIONED TRANSMISSION ISSUES WITH THIS DUAL CLUTCH 6 SPEED POWER SHIFT TRANSMISSION. AFTER THE FIRST WEEK...IT BEGAN SHUDDERING WHEN STARTING FROM A DEAD STOP. I TOOK IT INTO THE DEALER WHERE I BOUGHT IT AND WAS TOLD IT WILL GO AWAY AFTER 1,000 MILES AS THE CLUTCH IS "GREEN". THEY EVEN PRINTED A TECHNICAL SERVICE BULLETIN FROM FORD ABOUT THE PROBLEM. IF IT PERSISTS THEIR TRANSMISSION GUY SAID HE COULD UPDATE THE SOFTWARE (ABOUT 1 1/2 HOURS AND A WHOLE LOT OF PROCEDURES THAT HAVE TO BE SPOT ON). NOW IT ALSO FINDS FALSE NEUTRALS WITH THE ENGINE REVVING LIKE IT IS OUT OF GEAR BETWEEN 1ST AND 3RD. ALSO, THE RIDE IS VERY JERKY BACK AND FORTH AT LOWER SPEEDS AND VERY BAD WHEN THE A/C IN ON. THIS IS PRIMARILY MY WIFE'S CAR AND I DON'T FEEL IT IS AT ALL SAFE FOR HER TO DRIVE. I SAT DOWN WITH ONE OF THE MANAGERS AND ASKED ABOUT A BUY BACK BY FORD...HE TOLD ME THERE WAS NOTHING AVAILABLE. I ALSO FOUND THAT CAPSTONE LAW APC HAS INITIATED A CLASS ACTION SUIT AND HAVE SIGNED ON, HERE IS THEIR WEBSITE: HTTP://CAPSTONELAWYERS.COM/ WE PAID $17,840 DELIVERED FOR THIS CAR AND I'D LIKE IT ALL BACK AND WE'LL BE HAPPY TO SIGN OFF ON THE TITLE AND SURRENDER THE CAR TO FORD. *TR

Mileage: 100

WHEN I FIRST DROVE THE CAR IT WAS SO SMOOTH AND QUIET; BUT THAT DIDN'T LAST VERY LONG. AFTER ABOUT A WEEK A HEARD A GRINDING NOISE IN THE TRANSMISSION, AND THE CAR BEGAN STUTTERING WHEN I TRIED TO ACCELERATE. THE GRINDING NOISE BEGAN TO GET WORSE AS THE WEEK WENT ON. I HEAR IT WHEN I AM SLOWING DOWN, AND BEGINNING TO ACCELERATE AGAIN. I TOOK IT TO THE FORD DEALERSHIP WHERE IT WAS BOUGHT, AND THEY TOLD ME IT WAS NORMAL AND DID NOT EVEN ATTEMPT TO FIX IT. I TOOK IT THAT EXACT SAME DAY TO ANOTHER FORD DEALERSHIP, BECAUSE IT WAS STILL MAKING THE EXACT SAME GRINDING SOUND. THE MECHANIC THERE TEST-DROVE IT AND SAID THAT IT WAS NOT NORMAL TO BE HEARING THAT SOUND. HE SAID IT SOUNDED LIKE SOMETHING WAS ABOUT TO FALL OUT. I READ ONLINE ABOUT MANY PROBLEMS WITH THE FIESTA TRANSMISSION; AND I WANT TO KNOW WHAT FORD IS GOING TO DO ABOUT IT. A SOUND LIKE THAT AND STUTTERING DOES NOT LEAVE ME TO FEEL SAFE WHILE DRIVING. *TR

Mileage: 300

I PURCHASED MY 2013 FORD FIESTA 3 WEEKS AGO WITH 37 MILES ON IT. MY FIRST INCIDENT HAPPEND AT APPROXIMATELY 620 MILES WHERE THE CAR STARTED HESITATING WHEN I WOULD ATTEMPT TO ACCELERATE TO PASS A CAR ON THE HIGHWAY AND OCCASIONALLY WHEN PRESSING THE GAS PEDAL TO ACCELERATE FROM A STOPPED POINT. THE CAR NOW, WITH 750 MILES SPUTTERS AND JERKS AND LUNGES, AS IT SEEMS HAS BEEN A VERY COMMON PROBLEM FOR THESE CARS FOR A FEW YEARS NOW. I TOOK THE CAR TO THE DEALERSHIP LAST SATURDAY AFTER IT HAPPEND A FEW TIMES. THEY TOLD ME THERE MAY BE A LEAK IN THE TRANSMISSION CLUTCH, BUT ULTIMATELY CAME BACK SAYING THE TRANSMISSION NEEDED AN "UPDATE" AND THEY PROCESSED THAT. I PICKED THE CAR UP. ON THE WAY HOME, IT WAS MUCH WORSE. IT JERKS ALMOST EVERYTIME I PULL AWAY FROM A RED LIGHT/STOPPED POSITION. IT IS ONCE AGAIN AT THE DEALER. I SPOKE WITH THE DEALER SERVICE MANAGER. HE TELLS ME THIS PROBLEM IS MORE COMMON WITH THE FORD FOCUS AND THAT HE REALLY FEELS MY TRANSMISSION NEEDS TO BE "WORN IN" UNTIL 1500 MILES AND THAT THEY WILL LOOK AT IT, BUT LIKELY NOT DO ANYTHING...THAT I BASICALLY NEED TO DRIVE THE CAR AND DEAL WITH IT. I AM EXTREMELY CONCERNED FOR SAFETY REASONS TO DRIVE THIS CAR. I FEEL THAT I JUST BOUGHT THIS CAR, IT SHOULD NOT HAVE PROBLEMS LIKE THIS. IT ALSO WAS NOT DISCLOSED TO ME ON TEST DRIVE/PRIOR TO PURCHASE ABOUT THIS "NEW" DOUBLE CLUTCH AUTO MANUAL TRANSMISSION..WHICH I FEEL IS A DISGRACE TO FORD AND THEIR PRODUCTS. I AM WAITING FOR THE DEALERSHIP TO CALL ME AND TELL ME IT'S "FINE" AND SEE WHAT THE NEXT STEP NEEDS TO BE..BECAUSE THIS IS A PROBLEM! *TR

Mileage: 620

TRANSMISSION STARTED SHUDDERING SHIFTING INTO 2ND GEAR. I BELIEVE IT IS ALSO DOING THE SAMETHING GOING INTO 4TH GEAR. UPHILL SOMETIMES IT CAN'T GET OUT OF IT'S OWN WAY. HAD NO PROBLEMS UNTIL NOW. CAR WAS FUN TO DRIVE AND GETTING 40MPG. TAKING IT TO DEALER TOMORROW. WE'LL SEE. *TR

Mileage: 18,890

THIS CAR SHUDDERS AND SHAKES BETWEEN 1ST AND THIRD AS IT CHANGES GEAR MAY BE TPS OR TRANNY DEALER SAYS NOTHING FOUND FORD IS INVESTIGATING!!?? *TR

Mileage: 1,500

BOUGHT 2013 FORD FIESTA ON 5/16/13 WITH 40 MILES ON IT. AFTER THE SECOND DAY DRIVING IT STARTED HEARING A GRINDING AND RUBBING TYPE NOISE FROM FRONT LEFT SIDE OF CAR. TOOK IT TO ONE DEALER WHO TOLD ME IT DEFINITELY HAS SOMETHING WRONG WITH THE TRANSMISSION BUT SINCE I DID NOT BUY IT THERE THEY CANT HELP ME. SO THE NEXT DAY TOOK IT TO THE PLACE I BOUGHT IT. THE MORE THE CAR WAS DRIVEN THE WORSE THIS CONDITION GOT! WITH 700 MILES ON THE CAR THE DEALER AT FIRST TOLD ME THERE WAS NOTHING WRONG, BUT AFTER A RIDE ALONG THE STORY CHANGED FAST. AFTER 4 DAYS I CONTACTED FORD ABOUT A BUY-BACK SINCE THEY DID NOT KNOW WHAT THE ISSUE WAS. AT 1 WEEK IN THE SHOP I WAS TOLD THEY WONT DO A BUY BACK BUT FIX THE CAR WHEN THEY KNOW WHAT THE ISSUE IS. NOW I GOT A CALL THAT ITS A KNOWN ISSUE WITH THE CAR AND HAS A TSB ON IT. WE WILL SEE IF THIS WORKS I GUESS. *TR

Mileage: 300

WE PURCHASED 2013 FORD FIESTA IN NOVEMBER 2012. SINCE THEN WE HAVE EXPERIENCED GRINDING NOISE FROM LEFT SIDE OF VEHICLE, PLUS BURNING SMELL. MOST NOTICEABLY AT CITY SPEEDS AND FROM TAKEOFFS. THOUGHT MAYBE IT WAS SNOW TIRE ISSUE BUT WHEN WE TOOK IN FOR FIRST SERVICE, FORD SERVICE RECOGNIZED THE WAS AN ISSUE WITH THE AUTOMATIC TRANSMISSION, BUT GAVE NO EXPLANATION OR FIX. WE WERE TOLD THAT FORD KNOWS THERE IS AN ISSUE BUT HAVE BEEN KEPT IN THE DARK SINCE, NO FOLLOWUP AT ALL. THEY ADDED 'YOU DO HAVE ROADSIDE ASSISTANCE' AS A RESPONSE. ARE WE TO WAIT FOR THE VEHICLE TO COMPLETELY FAIL OR GET IN AN ACCIDENT BEFORE THEY DO SOMETHING. *TR

Mileage: 1,000

FOR THE FIRST 9,000 MILES EVERYTHING WORKED WELL. THEN TROUBLE. NOW, OUT OF THE BLUE, THE VEHICLE STUTTERS, OR SHUDDERS, SOMETIMES QUITE VIOLENTLY AT VARIOUS TIMES WHEN SHIFTING THROUGH THE GEARS. IT'S HAPPENED IN ALL SIX GEARS. THERE ARE TIMES WHEN THE ENGINE FAILS TO RESPOND TO THE GAS PEDAL, USUALLY WHEN PULLING AWAY FROM A STOP LIGHT, UNTIL IT'S DEPRESSED BEYOND WHERE IT SHOULD BE, AND THEN THE CAR WILL SUDDENLY "CATCH" AND LURCH FORWARD. ALL OF THIS HAPPENS AT RANDOM TIMES THROUGHOUT THE DAY, BUT NEVER WHEN THE CAR HAS JUST STARTED AND IS STILL COLD. I DO A LOT OF INTERSTATE HIGHWAY DRIVING, AND ON TWO OCCASIONS, THE SLOW RESPONSE TO THE GAS PEDAL PUT ME AT REAL RISK. I'M TAKING THE CAR TO THE DEALER TOMORROW TO GET THIS FIXED. *TR

Mileage: 9,035

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE POWER WHEN DRIVING UPHILL. IN ADDITION, THE VEHICLE RESPONDED POORLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER RE-CALIBRATED THE TRANSMISSION CONTROL MODULE, THE POSITION CONTROL MODULE, AND RESET THE COMPUTER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 5,745.

Mileage: 200

2013 FORD FIESTA BOUGHT 11/23/12. PROBLEMS WITHIN 4 DAYS; IT'S DEFINITELY A DEATH TRAP. TO REPAIR SHOP 11/27/12, 11/30/12, 12/12/12 & 03/27/13 FOR INTERMITTENT PROBLEMS. INITIALLY STARTED HEARING A BUZZING FROM RIGHT SIDE OF MOTOR & SMELLING SOMETHING HOT LIKE RUBBER BURNING. THE ORIGINAL PROBLEMS WERE JOINED WITH A GRINDING NOISE FROM THE TRANSMISSION AREA ON THE LEFT SIDE OF THE CAR (LOUDEST BETWEEN 32 & 42 MPH), IT BEGAN TO HESITATE, SHUTTER, STALL, LURCH, NOT MOVE FORWARD UNTIL HIGH RPMS REACHED & THEN IT SUDDENLY LUNGED FORWARD. DIFFICULTY PULLING STEEP HILLS/DRIVEWAYS & DOESN'T REVERSE AT TIMES. WE'VE NEARLY BEEN REAR-ENDED & BROADSIDED ON MORE THAN ONCE; I ALMOST REAR-ENDED SOMEONE ELSE. CRUISE CONTROL PROBLEM ON INTERSTATE COULD HAVE GOTTEN MY FAMILY KILLED; TAPPED BRAKES TO DISENGAGE CRUISE CONTROL AS I WAS BEING PASSED ON ONE SIDE & WAS APPROACHING A SLOW MOVING VEHICLE. I PULLED TO THE LEFT LANE & PROCEEDED PAST THE SLOWER VEHICLE BUILDING MY SPEED BACK UP TO 70; I PUSHED THE RESUME BUTTON & SUDDENLY THE CAR'S SPEED DROPPED DRASTICALLY & THEN JUMPED BACK UP CAUSING THE RPMS TO REV VERY HIGH BEFORE RETURNING TO NORMAL. THANKFULLY NO ONE WAS BEHIND ME; IF IT WOULD HAVE HAPPENED IN THE OTHER LANE WE WOULD HAVE BEEN HIT BY A SEMI-TRUCK. THE CAR CONTINUES TO DEVELOP MORE PROBLEMS EACH DAY. IN APRIL 2013, THE CAR WAS PARKED ON A LEVEL STORE LOT. MY SON HAD JUST ENTERED THE CAR & I WAS GETTING IN THE DRIVER'S SIDE. I HAD JUST GOT MY BUTT ON THE SEAT & MY RIGHT LEG IN THE CAR WHEN I HEAR A CLICKING NOISE, THEN THE CAR STARTED TO ROLL FORWARD; I IMMEDIATELY JERKED MY LEFT LEG IN & INSTINCTIVELY PRESSED THE BRAKE & REACHED FOR THE GEAR SHIFT THINKING I FORGOT IT IN GEAR BUT TO MY SURPRISE IT WAS IN PARK. NOW I ALWAYS PULL THE EMERGENCY BRAKE & AT HOME FOR ADDED SAFETY I PUT A BLOCK IN FRONT OF THE TIRE ALSO. *TR

Mileage: 88

I'M WRITING ABOUT OUR 6 MONTH OLD 2013 FIESTA, 11,000 MILES. I LOVE IT EXCEPT THE 6 SPEED AUTOMATIC TRANSMISSION. MOST OF THE TIME THE SHIFTING IS SMOOTH, BUT THERE ARE PERIODS OF TIME, SAY A DAY OR TWO, THAT IT SHUDDERS GOING INTO FIRST GEAR, THEN SECOND. THE OTHER DAY I WAS STARTING UP A GRAVEL DRIVEWAY (UPHILL), AND THE TRANSMISSION FINALLY ENGAGED RIGHT ABOUT HALFWAY UP THE DRIVEWAY, AND I ALMOST RAN INTO THE HOUSE I WAS VISITING BECAUSE OF THE SURPRISE. IT'S ALMOST AS IF THE TRANSMISSION IS SLIPPING. TO ME, THIS IS A SAFETY ISSUE. BOTH MY WIFE AND I FEEL VERY UNEASY ABOUT THIS AND DON'T THINK IT SHOULD BE CALLED NORMAL. WE HAD THE 10,000 MILE INSPECTION, COMPLAINED ABOUT IT THEN, BUT THEY DIDN'T FIND ANY PROBLEM - BUT THEN AGAIN, IT WAS SATURDAY AFTERNOON. AN ANALOGY TO THIS IS AN ATHLETE GETTING READY TO RUN AT THE START LINE. IF HE STUMBLES, HE MAY TRIP AND FALL, AND FOR SURE WILL NOT DO WELL IN THE COMPETITION. *TR

Mileage: 11,000

WITHIN THE FIRST 2 WEEKS OF OWNING THIS CAR, I NOTICED A GRINDING RUBBING SOUND COMING FROM THE FRONT OF THE CAR AS I WOULD ACCELERATE, GENERALLY IT WOULD STOP AFTER 2ND OR 3RD GEAR. MY HUSBAND MADE SURE NOTHING WAS RUBBING UNDER THE CAR BUT THE NOISE CONTINUED. AS WE DROVE MORE MILES, NEW SYMPTOMS APPEARED SUCH AS LURCHING WHEN GAS PEDAL WAS RELEASED AND DEPRESSED, SHUTTERING UPON ACCELERATION TO THE POINT WHERE THE CAR BARELY MOVES, WHILE IDLING AT A STOP IT SOMETIMES LURCHES AND BUCKS, AND DOWN SHIFTING WHILE ACCELERATING CAUSING THE ENGINE TO REV TO 2500RPM WHILE DRIVING. ALSO, WHILE USING THE CRUISE CONTROL, THE CAR WILL DOWNSHIFT AND REV WITHOUT PROVOCATION JUST DRIVING ON A FLAT STRAIGHT HIGHWAY. MY HUSBAND DRIVES ME TO WORK SOMETIMES BECAUSE THE CAR IS SO UNPREDICTABLE AND DANGEROUS, I'M AFRAID I WILL GET STUCK IN AN INTERSECTION AND GET BROADSIDED OR I'LL LURCH INTO ANOTHER CAR. *TR

WHEN SHIFTING INTO SECOND AND THIRD, IT SHUDDERS LIKE DRIVING ON A CORRUGATED ROAD. DURING THIS TIME, THE CAR ACCELERATES ONLY VERY SLOWLY. I AM AFRAID THAT I AM GOING TO NEED TO GET OUT OF SOMEONE'S WAY OR TRYING TO PULL ONTO A ROAD, GET STUCK UNABLE TO ACCELERATE AND BE HIT. THIS IS WITH THE 6-SPEED DOUBLE DRY CLUTCH TRANSMISSION ON THE FORD FIESTA. THE CAR ONLY HAS 14,000 MILES ON IT. *TR

Mileage: 14,000

I BOUGHT A 2013 FORD FIESTA IN OCTOBER OF 2012 AND I HAVE 13000 MILES ON IT AND TODAY 4-17-13 IS THE 3RD TIME I?VE DROPPED THE CAR OFF AT THE DEALER SHIP TO HAVE THE TRANSMISSION WORKED ON. THE FIRST TIME THE DEALERSHIP REBUILT THE TRANSMISSION, THE 2ND TIME THEY SAID THEY COULDN?T FIND ANYTHING AND I AM WAITING TO HEAR FROM THE SHOP TO SEE WHAT THEY SAY TODAY. MY TRANSMISSION HAS A GRINDING SOUND, WHEN I PUSH THE ACCELERATOR IT SOMETIMES DOESN?T ENGAGE AND DRIVE FORWARD UNTIL I LET MY FOOT OFF AND THEN REPRESS THE ACCELERATOR. WHEN SITTING IN RUSH HOUR TRAFFIC IT WILL LUNGE FORWARD. I AM NOT HAPPY WITH THE TIME I?VE SPENT OR HAVING TO DO THIS MANY TRIPS TO THE DEALERSHIP TO HAVE A BRAND NEW CAR FIXED. THEY NEED TO DO SOMETHING ABOUT THIS. HOW CAN THIS MANY PEOPLE BE UNHAPPY AND NOBODY DOES ANYTHING TO MAKE FORD RECALL THEIR TRANSMISSIONS. *TR

Mileage: 1,200

TRANSMISSION MAKES RATTLING NOISE I TOOK IT BACK TO THE DEALER WHERE I BOUGHT CAR I WAS TOLD IT WAS NORMAL WHICH I HAVE A HARD TIME ACCEPTING IT .HAS ANYONE COMPLAINED ABOUT THIS PROBLEM BEFORE . *TR ## VIN FAILED ##

WITH AUTOMATIC TRANSMISSION, CAR WILL ROLL BACKWARDS WHEN RELEASING BRAKE AT A STOPLIGHT TO MOVE FORWARD. *TR

Mileage: 3,000

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH UPHILL, THE BRAKE WAS DEPRESSED WHEN SUDDENLY THE VEHICLE ROLLED BACKWARD. THE VEHICLE WAS TAKEN TO THREE AUTHORIZED DEALERS WHO ALL ADVISED THE CONTACT THAT THE MANUAL TRANSMISSION WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. THE VIN WAS UNAVAILABLE.

Mileage: 100

TRANSMISSION STARTED GRINDING WHILE TRYING TO ACCELERATE FROM SITTING IDLE. BRAKES LOCKED UP 3 DIFFERENT TIMES WHILE I HAD MY FOOT ON THE BRAKE. THE TRANSMISSION REVS VERY HIGH WITH ANY STREET THAT IS NOT COMPLETELY FLAT. WHEN I SIT AT A STOP LIGHT IT WILL ROLL BACKWARD WHEN I TRY TO GO. IT IS AN AUTOMATIC TRANSMISSION. *TR

Mileage: 500