2014 FORD FIESTA Latches/locks/linkages Problems

The contact owns a 2014 Ford Fiesta. The contact stated that while he was cleaning the vehicle and attempting to close the front and rear passenger’s side doors, the doors failed to latch securely. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact discovered NHTSA Campaign Number: 15V246000 (Latches/Locks/Linkages). The dealer was made aware of the failure but stated that the recall had expired in 2020. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.

Mileage: 101,000

The contact owns a 2014 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The contact stated that the hood and door lights were inadvertently illuminated. Additionally, the key fob was not recognized while placed in the ignition switch. The failures were intermittent. The dealer was made aware of the failures and informed the contact that she had to pay out of pocket for the fob key replacement. Lilliston Ford Inc (833 N Delsea Dr, Vineland, NJ 08360) and Carman Ford (193 S Dupont Hwy, New Castle, DE 19720) were also made aware of the failures and informed the contact to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.

Mileage: 135,000

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR DRIVER'S SIDE DOOR UNLATCHED INDEPENDENTLY CAUSING THE DOOR TO OPEN. THE VEHICLE WAS TAKEN TO CUTTER FORD LOCATED AT 98-015 KAMEHAMEHA HWY, AIEA, HI 96701, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCHES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

Mileage: 51,000

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ED BUTTS FORD (1515 N HACIENDA BLVD, LA PUENTE, CA 91744, (800) 960-3673) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH MALFUNCTIONED AND THE DOOR FAILED TO REMAIN CLOSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE LOCAL DEALER CHINO HILLS FORD LOCATED AT 4480 CHINO HILLS PKWY, CHINO, CA 91710 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LOCKS, TODAY IS MAY 14, 2020. I WAS AT THE STORE AND TRYING TO LOCK MY CAR AND IT WILL NOT TURN TO LOCK SO I HAD TO LOCK FROM THE INSIDE, I ALREADY HAVE AND ISSUE WITH INE KEY NOT LOCKING THE DOORS NOW THE ACTUAL LOCK DOES NOT WANT TO LOCK WITH THE KEY. *TR

I WENT TO PICK UP MY NEPHEWS FROM THEIR BABYSITTER THIS WEEKEND AND WHEN I WAS DRIVING BACK HOME THE BACK DOOR BEHIND THE PASSENGER SEAT SWUNG OPEN. KEEP IN MIND I HAD TWO LITTLE KIDS IN THE BACK FREAKING OUT I SLOWLY MADE MY WAY TO THE SIDE OF THE FREEWAY. I HAVEN'T BEEN ABLE TO CLOSE IT SO WE HAD TO DISCONNECT THE BATTERY SO IT WOULDN'T DIE. ARIZONA IS A VERY HOT STATE BUT I DO NOT FEEL SAFE DRIVING MY CAR BECAUSE I'M SCARED THAT THE OTHER DOORS WILL DO THE SAME THING. FORD NEEDS TO FIX THIS PROBLEM IMMEDIATELY. *TR

Mileage: 43,418

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR LATCH DETACHED. THE VEHICLE WAS TAKEN TO JONES FORD BUCKEYE (24600 W YUMA RD, BUCKEYE, AZ 85326, (623) 386-4429) WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE TECHNICIAN REPAIRED THE REAR PASSENGER SIDE DOOR LATCH AS A COURTESY. THE CONTACT REQUESTED THAT ALL THE DOOR LATCHES BE REPLACED, BUT THE TECHNICIAN DECLINED. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR LATCH DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. *DT *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 180,000

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER DOOR SUDDENLY OPENED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V210000 (LATCHES/LOCKS/LINKAGES) OR 15V246000 (LATCHES/LOCKS/LINKAGES); THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR DID NOT LATCH. THE VEHICLE WAS TAKEN TO COVERT FORD OF HUTTO (512-759-1414, LOCATED AT 1200 U S 79, HUTTO, TX 78634) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

Mileage: 78,000

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT PASSENGER AND DRIVER'S SIDE DOORS UNLOCKED AND WOULD NOT LOCK AGAIN. IN ADDITION, A DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BERGE FORD (LOCATED AT 460 E AUTO CENTER DR, MESA, AZ 85204) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,884.

Mileage: 49,884

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE'S DOOR LATCHING SYSTEM FAILED. THE VEHICLE WAS TAKEN TO GLEN JONES FORD CASA GRANDE (1932 NORTH PINAL AVENUE, CASA GRANDE, AZ) TO BE REPAIRED FOR THE REAR DRIVER'S SIDE LATCH, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE DOOR AJAR INDICATOR ILLUMINATED WHILE DRIVING. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE THE VEHICLE WAS STATIONARY, THE REAR DRIVER SIDE SLIDING DOOR WOULD NOT LATCH AND REMAIN CLOSED WHEN PROMPTED. THE VEHICLE WAS TAKEN TO DOWNTOWN FORD SALES (525 NORTH 16TH ST, SACRAMENTO, CA 95811, (916) 442-6931) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

Mileage: 36,000

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER DOOR INDEPENDENTLY OPENED WHILE THE VEHICLE WAS MOVING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (KISSLEBACK FORD, 1118 13TH ST, ST CLOUD, FL 34769), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE DOOR OPENED. THE CONTACT PULLED OVER TO CLOSE THE DOOR, BUT IT WOULD NOT LATCH. THE CONTACT'S SON HAD TO HOLD THE DOOR CLOSED WHILE DRIVING TO THE CONTACT'S RESIDENCE. THE CONTACT TIED THE REAR DRIVER'S DOOR WITH A PIECE OF ROPE AND DROVE TO THE DEALER (LEGACY FORD, 413 INDUSTRIAL BLVD, MCDONOUGH, GA 30253) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS FAULTY. THIS WAS THE SECOND DOOR LATCH FAILURE WITHIN A YEAR. DURING THE FIRST OCCURRENCE, THE REAR PASSENGER DOOR OPENED WHILE DRIVING. GREENE FORD (2365 BROWNS BRIDGE RD, GAINESVILLE, GA 30504) STATED THAT THERE WAS A RECALL ON ALL FOUR DOOR LATCHES AND, TO THE CONTACT'S UNDERSTANDING, THE RECALL REPAIR HAD BEEN PERFORMED. THE CONTACT RESEARCHED AND FOUND THAT THE PAPERWORK SHOWED THAT THE RECALL REPAIR HAD BEEN PERFORMED, BUT THE SERIAL NUMBER WAS THE ORIGINAL DOOR LATCH THAT THE MANUFACTURER INSTALLED IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL THE DEALER. THE VIN SEARCH FOUND NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 63,422.

Mileage: 63,422

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 50 MPH, THE REAR PASSENGER DOOR BECAME AJAR WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO SECURELY LOCK THE DOOR. THE VEHICLE WAS NOT TAKEN TO HAVE THE VEHICLE DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V246000 (LATCHES/LOCKS/LINKAGES) OR 17V210000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

THE DRIVER'S SIDE REAR DOOR WOULD NOT SHUT AND LATCH PROPERLY AFTER BEING OPENED. I HAD TO DRIVE SEVEN MILES WITH THE DOOR JERRY RIGGED SHUT WITH ROPE. THE DOOR WAS STATIONARY WHEN IT FAILED TO LATCH CLOSED. *JS THE CONSUMER STATED THE FRONT PASSENGER DOOR LATCH WAS BROKEN. THE DOOR WOULD NOT REMAIN SHUT AND LOCKED. *JS *JS

Mileage: 43,266

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO OPEN THE FRONT PASSENGER DOOR. THE CONTACT'S LEFT MIDDLE FINGER CAME IN CONTACT WITH THE INTERIOR DOOR LATCH AND THE CONTACT SUSTAINED A DEEP LACERATION. MEDICAL ATTENTION WAS REQUIRED AND THE CONTACT WENT TO HIS DOCTOR. THE CONTACT STATED THAT THE METAL AND PLASTIC COMPONENTS IN THE LATCH HAD SEPARATED, LEAVING A SHARP EDGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THIS WAS THE FIRST TIME THEY HEARD OF THIS ISSUE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. UPDATED 06/27/17*LJ *CN

Mileage: 14,000

2014 FORD FIESTA. CONSUMER WRITES IN REGARDS TO REAR DOOR LATCH ISSUE. *LD THE CONSUMER REQUESTED INFORMATION ON WHY THE VEHICLE WAS NOT INCLUDED IN THE DOOR LATCH RECALL(15V246000). *JS

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING, THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY AND THE DOOR FAILED TO CLOSE AND LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

2014 FORD FIESTA. CONSUMER WRITES IN REGARDS TO DOOR LATCH MALFUNCTION AND VEHICLE VIN NOT LISTED ON FAULTY DOOR LATCH ISSUE RECALL. *SMD THE CONSUMER STATED IN JULY 2015, THE RIGHT REAR DOOR LATCH ON HIS DAUGHTERS VEHICLE OPENED WHILE SHE WAS DRIVING AND WOULD NOT LATCH. THE CONSUMER LEARNED THERE WAS A RECALL FOR THE PROBLEM AND THE DEALER REPAIRED UNDER WHAT THE CONSUMER BELIEVED WAS THE RECALL. IN JULY 2016, THE LEFT REAR DOOR OPENED AND WOULD NOT LATCH. THE DEALER INFORMED THE CONSUMERS DAUGHTER IT AS NOT COVERED BY ANY RECALL, EVEN THOUGH THERE WAS AN OPEN FOR THE PROBLEM. ONE MONTH LATER, SHE EXPERIENCED THE SAME DOOR LATCH PROBLEM WITH THE RIGHT FRONT PASSENGER DOOR. ONCE AGAIN, ACCORDING TO THE DEALER, IT WAS NOT COVERED. *JB

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES ). THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2014 FORD FIESTA. AFTER THE VEHICLE WAS REPAIRED PER A VOLUNTARY RECALL FOR THE POWER TRAIN AND WHILE IN PARK, BOTH REAR DOORS FAILED TO LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 43,700.

Mileage: 43,700

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 20 MPH, THE FRONT PASSENGER DOOR BECAME AJAR WITHOUT WARNING. THE CONTACT WAS UNABLE TO SECURELY CLOSE THE DOOR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

Mileage: 33,000

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURES AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE REAR PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES, LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.

Mileage: 20,000

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES)EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS ALSO MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE DRIVING 60 MPH, THE REAR DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

Mileage: 17,000