Common Problem Categories
Complaints by Model Year
All Model Years
| Year | Complaints | Recalls | Rating |
|---|---|---|---|
| 2019 | 392 | 4 | |
| 2018 | 108 | 3 | |
| 2017 | 80 | 4 | |
| 2016 | 194 | 3 | |
| 2015 | 208 | 4 | |
| 2014 | 636 | 4 | |
| 2013 | 1,536 | 6 | |
| 2012 | 178 | 2 | |
| 2011 | 348 | 2 | |
| 2010 | 362 | 1 | |
| 2009 | 542 | 1 |
Ford Flex Years to Avoid
2013, 2014, 2009
Best Ford Flex Years
2017, 2018, 2012
What Owners Are Reporting
Frequently Asked Questions
What are the most common problems with the Ford Flex?
The most frequently reported issues involve steering system problems including power steering failures, electrical system malfunctions, and various build quality concerns. The MyFord Touch system also received criticism.
Which Ford Flex years should I avoid?
Based on complaint data, the 2013 model year had the highest number of reported issues, followed by 2014 and 2009. Later model years from 2017-2018 show significantly fewer complaints.
Is the Ford Flex reliable?
Reliability improved over the production run, with later years showing fewer issues. The 3.5L EcoBoost engine is generally reliable with proper maintenance. Avoid early model years if possible.
Why was the Ford Flex discontinued?
Ford discontinued the Flex after 2019 as the company restructured its North American lineup to focus on trucks, SUVs, and the Mustang. Declining sales and an aging platform contributed to the decision.
Should I buy a used Ford Flex?
A used Flex offers unique styling and excellent interior space. Look for 2017 or newer models with fewer reported issues. Have the steering and electrical systems inspected before purchase.