Compare to Other Years

Active Recalls (2)

16V247000 Apr 26, 2016 AIR BAGS:FRONTAL

Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The dri...

15V340000 Jun 2, 2015 STEERING:ELECTRIC POWER ASSIST SYSTEM

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Tau...

Complaints

Showing 20 of 348
Oct 22, 2025 Exterior Lighting

I had changed all my bulbs and fuses to my car for my brake lights several times and they still don’t work. My car almost got hit with me and my kids in it due to my break lights not working. Also my car keeps saying service advance trac and keeps saying it every time I drive. My car also keeps ru...

Oct 22, 2025 Steering

I had changed all my bulbs and fuses to my car for my brake lights several times and they still don’t work. My car almost got hit with me and my kids in it due to my break lights not working. Also my car keeps saying service advance trac and keeps saying it every time I drive. My car also keeps ru...

Oct 22, 2025 Electrical System

I had changed all my bulbs and fuses to my car for my brake lights several times and they still don’t work. My car almost got hit with me and my kids in it due to my break lights not working. Also my car keeps saying service advance trac and keeps saying it every time I drive. My car also keeps ru...

Oct 22, 2025 Exterior Lighting

I had changed all my bulbs and fuses to my car for my brake lights several times and they still don’t work. My car almost got hit with me and my kids in it due to my break lights not working. Also my car keeps saying service advance trac and keeps saying it every time I drive. My car also keeps ru...

Oct 22, 2025 Steering

I had changed all my bulbs and fuses to my car for my brake lights several times and they still don’t work. My car almost got hit with me and my kids in it due to my break lights not working. Also my car keeps saying service advance trac and keeps saying it every time I drive. My car also keeps ru...

Oct 22, 2025 Electrical System

I had changed all my bulbs and fuses to my car for my brake lights several times and they still don’t work. My car almost got hit with me and my kids in it due to my break lights not working. Also my car keeps saying service advance trac and keeps saying it every time I drive. My car also keeps ru...

Oct 18, 2025 Service Brakes

My brakes locked up suddenly on the rear end causing me to get stuck in the middle of the road and unable to move it, even to tow it. I had to take 2 days almost to fix it in the middle of the road, since yesterday morning. They also began locking up suddenly on the front end, the wheel bearing, CV ...

Oct 18, 2025 Power Train

My brakes locked up suddenly on the rear end causing me to get stuck in the middle of the road and unable to move it, even to tow it. I had to take 2 days almost to fix it in the middle of the road, since yesterday morning. They also began locking up suddenly on the front end, the wheel bearing, CV ...

Oct 18, 2025 Wheels

My brakes locked up suddenly on the rear end causing me to get stuck in the middle of the road and unable to move it, even to tow it. I had to take 2 days almost to fix it in the middle of the road, since yesterday morning. They also began locking up suddenly on the front end, the wheel bearing, CV ...

Oct 18, 2025 Service Brakes

My brakes locked up suddenly on the rear end causing me to get stuck in the middle of the road and unable to move it, even to tow it. I had to take 2 days almost to fix it in the middle of the road, since yesterday morning. They also began locking up suddenly on the front end, the wheel bearing, CV ...

Oct 18, 2025 Power Train

My brakes locked up suddenly on the rear end causing me to get stuck in the middle of the road and unable to move it, even to tow it. I had to take 2 days almost to fix it in the middle of the road, since yesterday morning. They also began locking up suddenly on the front end, the wheel bearing, CV ...

Oct 18, 2025 Wheels

My brakes locked up suddenly on the rear end causing me to get stuck in the middle of the road and unable to move it, even to tow it. I had to take 2 days almost to fix it in the middle of the road, since yesterday morning. They also began locking up suddenly on the front end, the wheel bearing, CV ...

Aug 18, 2025 Steering 170,000 mi

The contact owns a 2011 Ford Flex. The contact stated that on several occasions while attempting to start the vehicle, the power steering assist warning light illuminated, and the steering wheel became firm. The vehicle was taken to a dealer where it was diagnosed that the electronic power steering ...

Aug 18, 2025 Steering 170,000 mi

The contact owns a 2011 Ford Flex. The contact stated that on several occasions while attempting to start the vehicle, the power steering assist warning light illuminated, and the steering wheel became firm. The vehicle was taken to a dealer where it was diagnosed that the electronic power steering ...

May 8, 2025 Steering

Electric Power Steering lights up and steering wheel locks up, can hardly make it move at it. We turn the car off and turn it back on. Sometimes the power steering returns, sometimes it doesn't and we can't drive the car. We called the dealer after this happened and they said it was an ECOBOOST Fle...

May 8, 2025 Steering

Electric Power Steering lights up and steering wheel locks up, can hardly make it move at it. We turn the car off and turn it back on. Sometimes the power steering returns, sometimes it doesn't and we can't drive the car. We called the dealer after this happened and they said it was an ECOBOOST Fle...

Dec 30, 2024 Steering 118,000 mi

The contact owns a 2011 Ford Flex. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle...

Dec 30, 2024 Steering 118,000 mi

The contact owns a 2011 Ford Flex. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle...

Jul 23, 2024 Air Bags Crash Fire

This accident didn’t involve myself. It involved my father who borrowed my 2011 Ford Flex for the evening. This was a one vehicle accident. It is unknown what happened to cause him to Swerve and hit a hit. The air bags didn’t deploy in the Vehicle. My father was wearing his seatbelt. An electric...

Jul 23, 2024 Electrical System Crash Fire

This accident didn’t involve myself. It involved my father who borrowed my 2011 Ford Flex for the evening. This was a one vehicle accident. It is unknown what happened to cause him to Swerve and hit a hit. The air bags didn’t deploy in the Vehicle. My father was wearing his seatbelt. An electric...

Jul 23, 2024 Unknown Or Other Crash Fire

This accident didn’t involve myself. It involved my father who borrowed my 2011 Ford Flex for the evening. This was a one vehicle accident. It is unknown what happened to cause him to Swerve and hit a hit. The air bags didn’t deploy in the Vehicle. My father was wearing his seatbelt. An electric...

Jul 23, 2024 Air Bags Crash Fire

This accident didn’t involve myself. It involved my father who borrowed my 2011 Ford Flex for the evening. This was a one vehicle accident. It is unknown what happened to cause him to Swerve and hit a hit. The air bags didn’t deploy in the Vehicle. My father was wearing his seatbelt. An electric...

Jul 23, 2024 Electrical System Crash Fire

This accident didn’t involve myself. It involved my father who borrowed my 2011 Ford Flex for the evening. This was a one vehicle accident. It is unknown what happened to cause him to Swerve and hit a hit. The air bags didn’t deploy in the Vehicle. My father was wearing his seatbelt. An electric...

Jul 23, 2024 Unknown Or Other Crash Fire

This accident didn’t involve myself. It involved my father who borrowed my 2011 Ford Flex for the evening. This was a one vehicle accident. It is unknown what happened to cause him to Swerve and hit a hit. The air bags didn’t deploy in the Vehicle. My father was wearing his seatbelt. An electric...

Jan 26, 2024 Steering

Loss of power steering driving down interstate. Service power steering and service advance Trac lights came on. Had to call for tow

Jan 26, 2024 Steering

Loss of power steering driving down interstate. Service power steering and service advance Trac lights came on. Had to call for tow

Jan 18, 2024 Service Brakes 125,436 mi

The contact owns a 2011 Ford Flex. The contact stated that while driving at various speeds, the vehicle stalled and lost motive power. The contact coasted to the side of the roadway and had the vehicle towed. The failure occurred intermittently. The contact would make several attempts to start the v...

Jan 18, 2024 Engine 125,436 mi

The contact owns a 2011 Ford Flex. The contact stated that while driving at various speeds, the vehicle stalled and lost motive power. The contact coasted to the side of the roadway and had the vehicle towed. The failure occurred intermittently. The contact would make several attempts to start the v...

Jan 18, 2024 Steering 125,436 mi

The contact owns a 2011 Ford Flex. The contact stated that while driving at various speeds, the vehicle stalled and lost motive power. The contact coasted to the side of the roadway and had the vehicle towed. The failure occurred intermittently. The contact would make several attempts to start the v...

Jan 18, 2024 Service Brakes 125,436 mi

The contact owns a 2011 Ford Flex. The contact stated that while driving at various speeds, the vehicle stalled and lost motive power. The contact coasted to the side of the roadway and had the vehicle towed. The failure occurred intermittently. The contact would make several attempts to start the v...

Jan 18, 2024 Engine 125,436 mi

The contact owns a 2011 Ford Flex. The contact stated that while driving at various speeds, the vehicle stalled and lost motive power. The contact coasted to the side of the roadway and had the vehicle towed. The failure occurred intermittently. The contact would make several attempts to start the v...

Jan 18, 2024 Steering 125,436 mi

The contact owns a 2011 Ford Flex. The contact stated that while driving at various speeds, the vehicle stalled and lost motive power. The contact coasted to the side of the roadway and had the vehicle towed. The failure occurred intermittently. The contact would make several attempts to start the v...

Jan 16, 2024 Power Train

When we turned car on a continuous dinging occurred and “power steering assist failure - notice came on - completely impossible to drive - husband drove it home it was extremely difficult - he’s a very big and strong man - it is my main vehicle and I can’t steer it at all - then on line found...

Jan 16, 2024 Power Train

When we turned car on a continuous dinging occurred and “power steering assist failure - notice came on - completely impossible to drive - husband drove it home it was extremely difficult - he’s a very big and strong man - it is my main vehicle and I can’t steer it at all - then on line found...

Dec 15, 2023 Fuel/propulsion System

Gas tank is leaking gas while parked and running

Dec 15, 2023 Fuel/propulsion System

Gas tank is leaking gas while parked and running

Nov 8, 2023 Steering 133,827 mi

The contact owns a 2011 Ford Flex. The contact stated when he first entered the vehicle and started the vehicle, the power steering assist fault message was displayed. The contact turned the steering wheel to the left and right and the steering wheel was very difficult to turn. The contact stated he...

Nov 8, 2023 Steering 133,827 mi

The contact owns a 2011 Ford Flex. The contact stated when he first entered the vehicle and started the vehicle, the power steering assist fault message was displayed. The contact turned the steering wheel to the left and right and the steering wheel was very difficult to turn. The contact stated he...

Oct 9, 2023 Steering

While on a trip in the local area to a state park, a warning came on whilst driving to "service power steering now". Driving was normal and we got to our destination 5-10 miles or so later. On returning to the car after parking and starting up the car the steering wheel was "bricked" and didn't wa...

Oct 9, 2023 Steering

While on a trip in the local area to a state park, a warning came on whilst driving to "service power steering now". Driving was normal and we got to our destination 5-10 miles or so later. On returning to the car after parking and starting up the car the steering wheel was "bricked" and didn't wa...

Sep 11, 2023 Steering

Power steering went out while backing out of a parking spot and warning popped up on dash with power steering fault and making the wheel super stiff and hard to turn

Sep 11, 2023 Steering

Power steering went out while backing out of a parking spot and warning popped up on dash with power steering fault and making the wheel super stiff and hard to turn

Aug 7, 2023 Steering 176,000 mi

The contact's grandmother owns a 2011 Ford Flex. The contact stated that while driving at approximately 45 MPH, the steering wheel seized. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who replaced the rack and pinion, and power steering pump. The ...

Aug 7, 2023 Engine 176,000 mi

The contact's grandmother owns a 2011 Ford Flex. The contact stated that while driving at approximately 45 MPH, the steering wheel seized. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who replaced the rack and pinion, and power steering pump. The ...

Aug 7, 2023 Steering 176,000 mi

The contact's grandmother owns a 2011 Ford Flex. The contact stated that while driving at approximately 45 MPH, the steering wheel seized. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who replaced the rack and pinion, and power steering pump. The ...

Aug 7, 2023 Engine 176,000 mi

The contact's grandmother owns a 2011 Ford Flex. The contact stated that while driving at approximately 45 MPH, the steering wheel seized. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who replaced the rack and pinion, and power steering pump. The ...

Apr 14, 2023 Steering

Power Steering Has Failed. My mechanic says the Rack and Pinion needs to be replaced.

Apr 14, 2023 Steering

Power Steering Has Failed. My mechanic says the Rack and Pinion needs to be replaced.

Mar 6, 2023 Steering

I was leaving out one morning and it was hard for me to steer my wheel. I reversed just fine but when i tried turning to leave out it wouldnt steer. There werent any messages on the dash or any other signs of any defects. This is only the second year of me having this vehicle. Ford flex 2011. There ...

Mar 6, 2023 Steering

I was leaving out one morning and it was hard for me to steer my wheel. I reversed just fine but when i tried turning to leave out it wouldnt steer. There werent any messages on the dash or any other signs of any defects. This is only the second year of me having this vehicle. Ford flex 2011. There ...

Jan 27, 2023 Steering 148,000 mi

The contact owns a 2011 Ford Flex. The contact stated while driving 65 MPH, the vehicle lost power steering functionality intermittently. The traction control warning light and several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steer...

Jan 27, 2023 Steering 148,000 mi

The contact owns a 2011 Ford Flex. The contact stated while driving 65 MPH, the vehicle lost power steering functionality intermittently. The traction control warning light and several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steer...

Jan 10, 2023 Engine

In September 2022 was going down the highway at 70 miles an hour for my vehicle to shut off with no warning lights everything locked up even the steering wheel get it to the side of the road sat there for about 20 minutes the car lights on the inside came back on started it got it home to find out t...

Jan 10, 2023 Engine

In September 2022 was going down the highway at 70 miles an hour for my vehicle to shut off with no warning lights everything locked up even the steering wheel get it to the side of the road sat there for about 20 minutes the car lights on the inside came back on started it got it home to find out t...

Dec 7, 2022 Power Train 164,000 mi

The contact owns a 2011 Ford Flex. The contact stated that while driving at various speeds, the check engine warning light and wrench light illuminated, and the vehicle started driving rough. The contact stated that the vehicle decelerated and then failed to properly accelerate. The vehicle was take...

Dec 7, 2022 Power Train 164,000 mi

The contact owns a 2011 Ford Flex. The contact stated that while driving at various speeds, the check engine warning light and wrench light illuminated, and the vehicle started driving rough. The contact stated that the vehicle decelerated and then failed to properly accelerate. The vehicle was take...

Oct 31, 2022 Steering 156,000 mi

The contact owns a 2011 Ford Flex. The contact stated that upon starting the vehicle, the steering wheel failed to operate as needed. The power steering sensor fault message was displayed. The vehicle was taken to an independent mechanic who informed him that the failure was due to the electrical pu...

Oct 31, 2022 Steering 156,000 mi

The contact owns a 2011 Ford Flex. The contact stated that upon starting the vehicle, the steering wheel failed to operate as needed. The power steering sensor fault message was displayed. The vehicle was taken to an independent mechanic who informed him that the failure was due to the electrical pu...

Aug 26, 2022 Steering 151,000 mi

The contact owns a 2011 Ford Flex. The contact stated while her husband was driving at an undisclosed speed and making a turn, the steering wheel seized. The contact stated no warning light was illuminated. The driver shifted to park(P), turned off, and restarted the vehicle to reset the steering wh...

Aug 26, 2022 Steering 151,000 mi

The contact owns a 2011 Ford Flex. The contact stated while her husband was driving at an undisclosed speed and making a turn, the steering wheel seized. The contact stated no warning light was illuminated. The driver shifted to park(P), turned off, and restarted the vehicle to reset the steering wh...

Aug 3, 2022 Steering 139,037 mi

The contact owns a 2011 Ford Flex. The contact stated that while driving approximately 50 MPH, the service power steering assist warning light illuminated and the steering seized. The contact used excessive force to steer the vehicle. The contact took the vehicle to the dealer who stated that the fa...

Aug 3, 2022 Steering 139,037 mi

The contact owns a 2011 Ford Flex. The contact stated that while driving approximately 50 MPH, the service power steering assist warning light illuminated and the steering seized. The contact used excessive force to steer the vehicle. The contact took the vehicle to the dealer who stated that the fa...

Aug 2, 2022 Engine And Engine Cooling 146,000 mi

The contact owns a 2011 Ford Flex. The contact stated while his wife was driving 65 MPH, the vehicle started to overheat. The contact's wife was able to pull over safely. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that water was detected inside the eng...

Aug 2, 2022 Engine And Engine Cooling 146,000 mi

The contact owns a 2011 Ford Flex. The contact stated while his wife was driving 65 MPH, the vehicle started to overheat. The contact's wife was able to pull over safely. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that water was detected inside the eng...

Apr 20, 2022 Engine 112,000 mi

The contact owns a 2011 Ford Flex. The contact stated that upon her husband starting the vehicle, the vehicle entered limp mode as he exited the driveway. Her husband then drove the vehicle back into the driveway and turned the vehicle off. The next day, her husband started that vehicle and was temp...

Apr 20, 2022 Power Train 112,000 mi

The contact owns a 2011 Ford Flex. The contact stated that upon her husband starting the vehicle, the vehicle entered limp mode as he exited the driveway. Her husband then drove the vehicle back into the driveway and turned the vehicle off. The next day, her husband started that vehicle and was temp...

Apr 20, 2022 Engine 112,000 mi

The contact owns a 2011 Ford Flex. The contact stated that upon her husband starting the vehicle, the vehicle entered limp mode as he exited the driveway. Her husband then drove the vehicle back into the driveway and turned the vehicle off. The next day, her husband started that vehicle and was temp...

Apr 20, 2022 Power Train 112,000 mi

The contact owns a 2011 Ford Flex. The contact stated that upon her husband starting the vehicle, the vehicle entered limp mode as he exited the driveway. Her husband then drove the vehicle back into the driveway and turned the vehicle off. The next day, her husband started that vehicle and was temp...

Mar 24, 2022 Steering 192,000 mi

The contact owns a 2011 Ford Flex. The contact stated while reversing and make a right turn, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact was able to drive to her residence. The contact called the local dealer and made them aware of th...

Mar 24, 2022 Steering 192,000 mi

The contact owns a 2011 Ford Flex. The contact stated while reversing and make a right turn, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact was able to drive to her residence. The contact called the local dealer and made them aware of th...

Oct 25, 2021 Steering

When I put my car in reverse, it is very hard to turn the steering wheel. I called my local Ford dealer and have an appointment for service. Inspection will occur tomorrow (10/26/21). I have not used the car since I noted the problem on 10/22/21.. However, if I were to use my car, I might h...

Oct 25, 2021 Steering

When I put my car in reverse, it is very hard to turn the steering wheel. I called my local Ford dealer and have an appointment for service. Inspection will occur tomorrow (10/26/21). I have not used the car since I noted the problem on 10/22/21.. However, if I were to use my car, I might h...

Oct 16, 2021 Steering

Problem with the power steering control failure...Clearly that is a known problem for Ford Flex that can cause people to crash during this issue...Mi car is 2011 Ford flex limited....

Oct 16, 2021 Steering

Problem with the power steering control failure...Clearly that is a known problem for Ford Flex that can cause people to crash during this issue...Mi car is 2011 Ford flex limited....

Jul 5, 2021 Fuel System, Diesel

Fuel pump failure shut down engine in seconds on the freeway and left us stranded on the freeway with highspeed traffic. Problem confirmed by the dealer. Vehicle inspected by the manufacturer. No warning, engine just lost power on the freeway.

Jul 5, 2021 Fuel System, Diesel

Fuel pump failure shut down engine in seconds on the freeway and left us stranded on the freeway with highspeed traffic. Problem confirmed by the dealer. Vehicle inspected by the manufacturer. No warning, engine just lost power on the freeway.

Apr 26, 2021 Unknown Or Other

I HAVE A FORD FLEX TRUCK 2011 ECO BOOST LIMITED AND THE WHEN I GO TO THE CAR WASH FOR SOME REASON WATER IS COME THRU. I CHECK THE SEAL ON THE TOP OF THE VEHICLE AND THERE SEEM TO BE NO WEAR OR TERE ON THE RUBBER SEAL THAT AROUND THE TOP OF THE GLASS.

Apr 26, 2021 Electrical System

THERE A CLICKING SOUND COMING FROM THE GLOVE BOX LIKE MODULATOR GONE BAD NOT SURE WHAT IT IS BUT EVERY TIME I TURN THE AIR OR HEAT ON I HEAR A CLICKING SOUND ABOUT EIGHTEEN TIMES AND THAN IT STOPS. I I TURN THE AIR HEAT OFF I HEAR THE SOUND AGAIN FOR EIGHTEEN TIMES. NOT SURE WHAT THE PROBLEM IS.

Apr 26, 2021 Unknown Or Other

I HAVE A FORD FLEX TRUCK 2011 ECO BOOST LIMITED AND THE WHEN I GO TO THE CAR WASH FOR SOME REASON WATER IS COME THRU. I CHECK THE SEAL ON THE TOP OF THE VEHICLE AND THERE SEEM TO BE NO WEAR OR TERE ON THE RUBBER SEAL THAT AROUND THE TOP OF THE GLASS.

Apr 26, 2021 Electrical System

THERE A CLICKING SOUND COMING FROM THE GLOVE BOX LIKE MODULATOR GONE BAD NOT SURE WHAT IT IS BUT EVERY TIME I TURN THE AIR OR HEAT ON I HEAR A CLICKING SOUND ABOUT EIGHTEEN TIMES AND THAN IT STOPS. I I TURN THE AIR HEAT OFF I HEAR THE SOUND AGAIN FOR EIGHTEEN TIMES. NOT SURE WHAT THE PROBLEM IS.

Apr 7, 2021 Seats 10,000 mi

THE MIDDLE ROW SEATS BEHIND THE PASSENGER, THAT HAS A HAND BAR PULL FOR FOLDING THE SEAT FLAT THEN UP HAS BROKEN. THE HANDLE LIFTS FULLY BUT NO ACTION HAPPENS ONCE PULLED TO FULLY. THE SEAT IS STUCK IN THE SEATED POSITION NOW.

Apr 7, 2021 Seats 10,000 mi

THE MIDDLE ROW SEATS BEHIND THE PASSENGER, THAT HAS A HAND BAR PULL FOR FOLDING THE SEAT FLAT THEN UP HAS BROKEN. THE HANDLE LIFTS FULLY BUT NO ACTION HAPPENS ONCE PULLED TO FULLY. THE SEAT IS STUCK IN THE SEATED POSITION NOW.

Oct 19, 2020 Engine 100,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT CALLED ON BEHALF OF HER SON. THE CONTACT STATED THAT THE WATER PUMP ON THE VEHICLE FAILED. THE CONTACT STATED THAT HER SON CALLED AN UNKNOWN FORD DEALER AND INFORMED THEM OF THE FAILURE. THE DEALER INFORMED HIM THAT IT WAS THE WATER PUMP THAT FAILED...

Oct 19, 2020 Engine 100,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT CALLED ON BEHALF OF HER SON. THE CONTACT STATED THAT THE WATER PUMP ON THE VEHICLE FAILED. THE CONTACT STATED THAT HER SON CALLED AN UNKNOWN FORD DEALER AND INFORMED THEM OF THE FAILURE. THE DEALER INFORMED HIM THAT IT WAS THE WATER PUMP THAT FAILED...

Oct 13, 2020 Steering 171,334 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED WHILE STARTING THE VEHICLE, SHE HEARD AN ALARM AND BECAME AWARE THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT CALLED CLEVELAND FORD LOCATED AT 2496 S LEE HWY, CLEVELAND, TN...

Oct 13, 2020 Steering 171,334 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED WHILE STARTING THE VEHICLE, SHE HEARD AN ALARM AND BECAME AWARE THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT CALLED CLEVELAND FORD LOCATED AT 2496 S LEE HWY, CLEVELAND, TN...

Sep 23, 2020 Engine 126,000 mi

TRAVELING ALONG THE INTERSTATE AT REGULAR SPEED, THE ENGINE BEGAN TO OVERHEAT. A LEAK FROM THE WATER PUMP OCCURRED AND FLOODED THE ENGINE AND OIL RESERVOIR CAUSING THE VEHICLE TO IMMEDIATELY SMOKE AND OVERHEAT. AFTER ALLOWING THE VEHICLE TO SIT AND COOL DOWN SO NOT TO START A FIRE WHEN THE HOOD IS...

Sep 23, 2020 Engine 126,000 mi

TRAVELING ALONG THE INTERSTATE AT REGULAR SPEED, THE ENGINE BEGAN TO OVERHEAT. A LEAK FROM THE WATER PUMP OCCURRED AND FLOODED THE ENGINE AND OIL RESERVOIR CAUSING THE VEHICLE TO IMMEDIATELY SMOKE AND OVERHEAT. AFTER ALLOWING THE VEHICLE TO SIT AND COOL DOWN SO NOT TO START A FIRE WHEN THE HOOD IS...

Aug 17, 2020 Steering 140,000 mi

MY VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST, EXTRA STEERING EFFORT IS REQUIRED AT LOWER SPEEDS. IT FEELS UNSAFE WHEN STEERING AT LOW SPEEDS.

Aug 17, 2020 Steering 140,000 mi

MY VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST, EXTRA STEERING EFFORT IS REQUIRED AT LOWER SPEEDS. IT FEELS UNSAFE WHEN STEERING AT LOW SPEEDS.

Jul 23, 2020 Steering 140,000 mi

MY STEERING WHEEL WILL CONSISTENTLY LOSE POWER STEERING IN A TURN ESP[ECIALLY NOTICEABLE AT LOW SPEEDS. IT APPEARS TO ONLY HAPPEN WHEN I'M TURNING LEFT AT THIS POINT. I HAVE CHECKED FLUIDS AND THERE IS NO DAMAGE TO THE STEERING BOX.

Jul 23, 2020 Steering 140,000 mi

MY STEERING WHEEL WILL CONSISTENTLY LOSE POWER STEERING IN A TURN ESP[ECIALLY NOTICEABLE AT LOW SPEEDS. IT APPEARS TO ONLY HAPPEN WHEN I'M TURNING LEFT AT THIS POINT. I HAVE CHECKED FLUIDS AND THERE IS NO DAMAGE TO THE STEERING BOX.

Jun 11, 2020 Seats 133,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THE SECOND-ROW DRIVER'S SIDE SEAT RELEASE HANDLE WAS INOPERABLE. THE CONTACT STATED THAT THE SECOND-ROW SEAT FAILED TO MOVE FORWARD WHICH MADE THIRD-ROW PASSENGER'S UNABLE TO EXIT THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED....

Jun 11, 2020 Seats 133,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THE SECOND-ROW DRIVER'S SIDE SEAT RELEASE HANDLE WAS INOPERABLE. THE CONTACT STATED THAT THE SECOND-ROW SEAT FAILED TO MOVE FORWARD WHICH MADE THIRD-ROW PASSENGER'S UNABLE TO EXIT THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED....

May 31, 2020 Steering 100,000 mi

WHILE TURNING MY STEERING WHEEL TO PARK MY CAR MY STEERING WHEEL DETACHED FROM THE COLUMN.

May 31, 2020 Steering 100,000 mi

WHILE TURNING MY STEERING WHEEL TO PARK MY CAR MY STEERING WHEEL DETACHED FROM THE COLUMN.

Apr 28, 2020 Steering Crash 160,000 mi

THE STEERING RACK AND PINION WENT OUT ON MY 2011 FORD FLEX. THE IS A RECALL ON FORD FLEX 2011-2013 BUT FORD KEEPS TELLING US IT IS NOT UNDER WARRANTY!!! WE HAD THIS REPLACED AND IT WENT OUT AGAIN 4 MONTHS LATER. THIS IS UNACCEPTABLE AND NEEDS TO BE ADDRESSED BY FORD.

Apr 28, 2020 Steering Crash 160,000 mi

THE STEERING RACK AND PINION WENT OUT ON MY 2011 FORD FLEX. THE IS A RECALL ON FORD FLEX 2011-2013 BUT FORD KEEPS TELLING US IT IS NOT UNDER WARRANTY!!! WE HAD THIS REPLACED AND IT WENT OUT AGAIN 4 MONTHS LATER. THIS IS UNACCEPTABLE AND NEEDS TO BE ADDRESSED BY FORD.

Dec 4, 2019 Steering 141,000 mi

THERE ARE POWER STEERING RECALLS FOR 2011-2013 FORD FLEX VEHICLES. I HAVE BEEN HAVING INTERMITTENT ISSUES WITH THE POWER STEERING MY 2011 FORD FLEX. IT HAS OCCURRED 3 TIMES NOW, AND HAS RESULTED IN HAVING TO DRIVE THE VEHICLE WITHOUT POWER STEERING 1 TIME. CURRENTLY MY FORD FLEX IS NOT BEING SHOWN A...

Dec 4, 2019 Steering 141,000 mi

THERE ARE POWER STEERING RECALLS FOR 2011-2013 FORD FLEX VEHICLES. I HAVE BEEN HAVING INTERMITTENT ISSUES WITH THE POWER STEERING MY 2011 FORD FLEX. IT HAS OCCURRED 3 TIMES NOW, AND HAS RESULTED IN HAVING TO DRIVE THE VEHICLE WITHOUT POWER STEERING 1 TIME. CURRENTLY MY FORD FLEX IS NOT BEING SHOWN A...

Sep 30, 2019 Engine 94,000 mi

ON 09/18/19, I WAS DRIVING HOME WHEN I HEARD A KNOCKING SOUND - LIKE ROCKS KICKING UP UNDER MY CAR. I WAS DRIVING ABOUT 20-25 MPH ON A NEIGHBORHOOD STREET. I DECIDED TO SLOW DOWN AND THEN REALIZED THAT THE CAR WAS SLOWING DOWN FOR ME. I TRIED TO PULL OVER TO THE SIDE AND MY STEERING WAS LOCKED. I...

Sep 30, 2019 Engine 94,000 mi

ON 09/18/19, I WAS DRIVING HOME WHEN I HEARD A KNOCKING SOUND - LIKE ROCKS KICKING UP UNDER MY CAR. I WAS DRIVING ABOUT 20-25 MPH ON A NEIGHBORHOOD STREET. I DECIDED TO SLOW DOWN AND THEN REALIZED THAT THE CAR WAS SLOWING DOWN FOR ME. I TRIED TO PULL OVER TO THE SIDE AND MY STEERING WAS LOCKED. I...

Sep 19, 2019 Engine 174,000 mi

WATER PUMP FAILURE LED TO TOTAL ENGINE LOSS. REPORTED ON MULTIPLE FORD VEHICLES

Sep 19, 2019 Engine 174,000 mi

WATER PUMP FAILURE LED TO TOTAL ENGINE LOSS. REPORTED ON MULTIPLE FORD VEHICLES

Jul 4, 2019 Steering 111,500 mi

AS I WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 60 MPH, A WARNING BELL SOUNDED AND ELECTRONIC MESSAGE APPEARED INDICATING AN ELECTRONIC POWER STEERING ASSIST FAILURE. I WAS ABLE TO SLOW DOWN AND TURN OFF THE ROAD, BUT NO POWER STEERING WAS AVAILABLE.

Jul 4, 2019 Steering 111,500 mi

AS I WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 60 MPH, A WARNING BELL SOUNDED AND ELECTRONIC MESSAGE APPEARED INDICATING AN ELECTRONIC POWER STEERING ASSIST FAILURE. I WAS ABLE TO SLOW DOWN AND TURN OFF THE ROAD, BUT NO POWER STEERING WAS AVAILABLE.

Jun 11, 2019 Steering 70,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE DRIVING, THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT HAD TO EXERT EXCESSIVE FORCE TO TURN THE STEERING WHEEL. THE STEERING WHEEL FAILED TO FUNCTION PROPERLY FOR THE ENTIRE RIDE. THE VEHICLE WAS TAKEN TO WILLOW BROOK FORD (7301 KI...

Jun 11, 2019 Steering

I HAVE BEEN GETTING AN INTERMITTENT MESSAGE SAYING "POWER STEERING ASSIST FAULT." WHEN THIS HAPPENS, I HAVE NO POWER STEERING. I HAVE GOTTEN THE MESSAGE WHEN I START THE VEHICLE UP AND THE MESSAGE GENERALLY GOES OFF WITHIN 30 SECONDS OR SO. THE MOST RECENT TIME, HOWEVER, IT LASTED ABOUT 10-15 MIN...

Jun 11, 2019 Steering 70,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE DRIVING, THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT HAD TO EXERT EXCESSIVE FORCE TO TURN THE STEERING WHEEL. THE STEERING WHEEL FAILED TO FUNCTION PROPERLY FOR THE ENTIRE RIDE. THE VEHICLE WAS TAKEN TO WILLOW BROOK FORD (7301 KI...

Jun 11, 2019 Steering

I HAVE BEEN GETTING AN INTERMITTENT MESSAGE SAYING "POWER STEERING ASSIST FAULT." WHEN THIS HAPPENS, I HAVE NO POWER STEERING. I HAVE GOTTEN THE MESSAGE WHEN I START THE VEHICLE UP AND THE MESSAGE GENERALLY GOES OFF WITHIN 30 SECONDS OR SO. THE MOST RECENT TIME, HOWEVER, IT LASTED ABOUT 10-15 MIN...

Jun 8, 2019 Steering 102,000 mi

MY POWER STEERING FAILED AND I WENT ONTO SIDEWALK, BARELY MISSING MY NEIGHBOR.FORD SAYS MY VEHICLE IS NOT IN THE RECALL.

Jun 8, 2019 Steering 102,000 mi

MY POWER STEERING FAILED AND I WENT ONTO SIDEWALK, BARELY MISSING MY NEIGHBOR.FORD SAYS MY VEHICLE IS NOT IN THE RECALL.

May 24, 2019 Steering 155,000 mi

WHILE DRIVING MY POWER STEERING LOSES POWER. TOOK IT TO MECHANIC WHO TOLD ME IT HAD TO DO WITH ELECTRIC POWER STEERING. I LOOKED IT UP AND MY CAR ISNT COVERED IN THE RECALL. FIRST AND LAST FORD I WILL EVER OWN!!!! THERE IS A REASON THEY SAY FOUND ON ROAD DEAD!!!

May 24, 2019 Steering 155,000 mi

WHILE DRIVING MY POWER STEERING LOSES POWER. TOOK IT TO MECHANIC WHO TOLD ME IT HAD TO DO WITH ELECTRIC POWER STEERING. I LOOKED IT UP AND MY CAR ISNT COVERED IN THE RECALL. FIRST AND LAST FORD I WILL EVER OWN!!!! THERE IS A REASON THEY SAY FOUND ON ROAD DEAD!!!

Apr 30, 2019 Steering 90,000 mi

I LOST STEERING ON HIGHWAY AND BARELY ESCAPED FROM A FATAL ACCIDENT. NO CODE IS APPEARING ON THE CAR. I CAN HARDLY TURN THE WHEEL.

Apr 30, 2019 Steering 90,000 mi

I LOST STEERING ON HIGHWAY AND BARELY ESCAPED FROM A FATAL ACCIDENT. NO CODE IS APPEARING ON THE CAR. I CAN HARDLY TURN THE WHEEL.

Apr 24, 2019 Engine 113,000 mi

MY 2011 FORD FLEX 3.5L ENGINE HAS HAD CADASTROFIC FAILED DUE TO PREMATURE FAILURE OF THE INTERNAL CHAIN DRIVEN WATERPUMP. THE O-RINGS ON THE WATERPUMP FAILED THERE BY ALLOWING OIL INTO THE COOLANT AND CAUSING THE PREPELLERS ON THE WATERPUMP TO BREAK OFF AND BLOCK THE WATER PASSAGES IN THE ENGINE WIT...

Apr 24, 2019 Engine 113,000 mi

MY 2011 FORD FLEX 3.5L ENGINE HAS HAD CADASTROFIC FAILED DUE TO PREMATURE FAILURE OF THE INTERNAL CHAIN DRIVEN WATERPUMP. THE O-RINGS ON THE WATERPUMP FAILED THERE BY ALLOWING OIL INTO THE COOLANT AND CAUSING THE PREPELLERS ON THE WATERPUMP TO BREAK OFF AND BLOCK THE WATER PASSAGES IN THE ENGINE WIT...

Apr 2, 2019 Steering 130,000 mi

WHILE DRIVING UP A HIGHWAY ON-RAMP ACCELERATING TO HIGHWAY SPEED, I EXPERIENCED A SUDDEN LOSS OF POWER STEERING CAUSING MOMENTARY LOSS OF CONTROL. THE POWER STEERING NOW COMES AND GOES AT RANDOM AND IS A SERIOUS SAFETY ISSUE MAKING THE VEHICLE INOPERABLE.

Apr 2, 2019 Steering 130,000 mi

WHILE DRIVING UP A HIGHWAY ON-RAMP ACCELERATING TO HIGHWAY SPEED, I EXPERIENCED A SUDDEN LOSS OF POWER STEERING CAUSING MOMENTARY LOSS OF CONTROL. THE POWER STEERING NOW COMES AND GOES AT RANDOM AND IS A SERIOUS SAFETY ISSUE MAKING THE VEHICLE INOPERABLE.

Mar 25, 2019 Steering 101,850 mi

DRIVING THE VEHICLE THE ELECTRONIC POWER STEERING FAILED WHILE DRIVING STRAIGHT.. I WAS DRIVING APPROXIMATELY 55 MPH. A SERVICE POWER STEERING AND SERVICE ADVANC TRAC SYSTEM CODE APPEARED ON THE DASHBOARD. THE VEHICLE IS EXTREMELY HARD TO STEER. I BELIEVE THE ELECTRONIC POWER STEERING SYSTEM FAILED ...

Mar 25, 2019 Steering 101,850 mi

DRIVING THE VEHICLE THE ELECTRONIC POWER STEERING FAILED WHILE DRIVING STRAIGHT.. I WAS DRIVING APPROXIMATELY 55 MPH. A SERVICE POWER STEERING AND SERVICE ADVANC TRAC SYSTEM CODE APPEARED ON THE DASHBOARD. THE VEHICLE IS EXTREMELY HARD TO STEER. I BELIEVE THE ELECTRONIC POWER STEERING SYSTEM FAILED ...

Mar 8, 2019 Electrical System 110,000 mi

VEHICLE STALLED WHILE DRIVING. LIGHTS STAYED ON AS DID THE AC, BUT ENGINE SHUT OFF.

Mar 8, 2019 Unknown Or Other 110,000 mi

VEHICLE STALLED WHILE DRIVING. LIGHTS STAYED ON AS DID THE AC, BUT ENGINE SHUT OFF.

Mar 8, 2019 Electrical System 110,000 mi

VEHICLE STALLED WHILE DRIVING. LIGHTS STAYED ON AS DID THE AC, BUT ENGINE SHUT OFF.

Mar 8, 2019 Unknown Or Other 110,000 mi

VEHICLE STALLED WHILE DRIVING. LIGHTS STAYED ON AS DID THE AC, BUT ENGINE SHUT OFF.

Mar 4, 2019 Steering 118,000 mi

STARTED CAR POWER STEERING DEFAULT SIGN LIT UP ON DASH AND THERE WAS WAS NO POWER STEERING. FORTUNATELY I WAS AROUND THE CORNER FROM MY HOME AND WAS ABLE TO GET IT HOME.

Mar 4, 2019 Steering 118,000 mi

STARTED CAR POWER STEERING DEFAULT SIGN LIT UP ON DASH AND THERE WAS WAS NO POWER STEERING. FORTUNATELY I WAS AROUND THE CORNER FROM MY HOME AND WAS ABLE TO GET IT HOME.

Feb 8, 2019 Fuel/propulsion System 74,000 mi

DRIVING DOWN THE EXPRESSWAY HAD AN ENGINE SHUT DOWN WITH NO CODES OR PREVIOUS SYMPTOMS. TURNS OUT IT WAS A COMPLETE MAF SENSOR FAILURE. NO ROUGH PERFORMANCE NO CHECK ENGINE LIGHT. NO WARNING JUST A COMPLETE SHUTDOWN. THIS WITH JUST 74,000 MILES

Feb 8, 2019 Fuel/propulsion System 74,000 mi

DRIVING DOWN THE EXPRESSWAY HAD AN ENGINE SHUT DOWN WITH NO CODES OR PREVIOUS SYMPTOMS. TURNS OUT IT WAS A COMPLETE MAF SENSOR FAILURE. NO ROUGH PERFORMANCE NO CHECK ENGINE LIGHT. NO WARNING JUST A COMPLETE SHUTDOWN. THIS WITH JUST 74,000 MILES

Jan 4, 2019 Vehicle Speed Control 160,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THE CRUISE CONTROL FUNCTION FAILED TO DISENGAGE WHILE DRIVING AT ANY RATE OF SPEED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT WAS AN INDEPENDENT MECHANIC AND DIAGNOSED THAT THE COMPUTER FAILED TO FUNCTION PROPERLY. THE VEHIC...

Jan 4, 2019 Vehicle Speed Control 160,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THE CRUISE CONTROL FUNCTION FAILED TO DISENGAGE WHILE DRIVING AT ANY RATE OF SPEED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT WAS AN INDEPENDENT MECHANIC AND DIAGNOSED THAT THE COMPUTER FAILED TO FUNCTION PROPERLY. THE VEHIC...

Jan 2, 2019 Engine 56,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE DRIVING, THE VEHICLE SUDDENLY SWITCHED INTO 'LIMP MODE' AND THE SPEED WOULD NOT EXCEED 20 MPH. THE VEHICLE WAS TOWED TO STAR FORD (1101 S. VANN BLVD, GLEN DALE, CA) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE MA...

Jan 2, 2019 Vehicle Speed Control 56,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE DRIVING, THE VEHICLE SUDDENLY SWITCHED INTO 'LIMP MODE' AND THE SPEED WOULD NOT EXCEED 20 MPH. THE VEHICLE WAS TOWED TO STAR FORD (1101 S. VANN BLVD, GLEN DALE, CA) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE MA...

Jan 2, 2019 Engine 56,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE DRIVING, THE VEHICLE SUDDENLY SWITCHED INTO 'LIMP MODE' AND THE SPEED WOULD NOT EXCEED 20 MPH. THE VEHICLE WAS TOWED TO STAR FORD (1101 S. VANN BLVD, GLEN DALE, CA) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE MA...

Jan 2, 2019 Vehicle Speed Control 56,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE DRIVING, THE VEHICLE SUDDENLY SWITCHED INTO 'LIMP MODE' AND THE SPEED WOULD NOT EXCEED 20 MPH. THE VEHICLE WAS TOWED TO STAR FORD (1101 S. VANN BLVD, GLEN DALE, CA) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE MA...

Dec 26, 2018 Steering 58,000 mi

POWER STEERING STOPPED WORKING WHILE OPERATING THE VEHICLE. VERY DIFFICULT TO TURN THE WHEEL AND UNSAFE TO DRIVE. DEALER CONFIRMED THE SAME EXACT TROUBLE CODES, SYMPTOMS, AND ISSUE AS THE EXISTING RECALL. MY FLEX IS THE SAME MODEL (ECOBOOST) AND MANUFACTURED AT THE SAME LOCATION AS THE RECALL. MY ...

Dec 26, 2018 Steering 58,000 mi

POWER STEERING STOPPED WORKING WHILE OPERATING THE VEHICLE. VERY DIFFICULT TO TURN THE WHEEL AND UNSAFE TO DRIVE. DEALER CONFIRMED THE SAME EXACT TROUBLE CODES, SYMPTOMS, AND ISSUE AS THE EXISTING RECALL. MY FLEX IS THE SAME MODEL (ECOBOOST) AND MANUFACTURED AT THE SAME LOCATION AS THE RECALL. MY ...

Dec 19, 2018 Steering 150,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THE STEERING WHEEL BECAME EXTREMELY TIGHT WHILE DRIVING AND THE ELECTRIC POWER STEERING WARNING INDICATOR FLASHED AFTER THE FAILURE OCCURRED. THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL IN EITHER DIRECTION. AN INDEPENDENT M...

Dec 19, 2018 Steering 150,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THE STEERING WHEEL BECAME EXTREMELY TIGHT WHILE DRIVING AND THE ELECTRIC POWER STEERING WARNING INDICATOR FLASHED AFTER THE FAILURE OCCURRED. THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL IN EITHER DIRECTION. AN INDEPENDENT M...

Oct 31, 2018 Engine 102,000 mi

WATER PUMP, ENGINE. ALL OF A SUDDEN OUT OF THE BLUE WITH NO INDICATIONS, WARNING, LEAKS, STALLS, ROUGH DRIVING, NO STARTS, LIGHTS OR SMELLS; SENT TO START CAR AND IT WAS MAKING A METAL GRINDING/RATTLING SOUND AND WOULD NOT START. I HAD IT TOWED OVER TO THE FORD DEALER AND 2 DAYS LATER THEY LOOKED A...

Oct 31, 2018 Unknown Or Other 102,000 mi

WATER PUMP, ENGINE. ALL OF A SUDDEN OUT OF THE BLUE WITH NO INDICATIONS, WARNING, LEAKS, STALLS, ROUGH DRIVING, NO STARTS, LIGHTS OR SMELLS; SENT TO START CAR AND IT WAS MAKING A METAL GRINDING/RATTLING SOUND AND WOULD NOT START. I HAD IT TOWED OVER TO THE FORD DEALER AND 2 DAYS LATER THEY LOOKED A...

Oct 31, 2018 Engine 102,000 mi

WATER PUMP, ENGINE. ALL OF A SUDDEN OUT OF THE BLUE WITH NO INDICATIONS, WARNING, LEAKS, STALLS, ROUGH DRIVING, NO STARTS, LIGHTS OR SMELLS; SENT TO START CAR AND IT WAS MAKING A METAL GRINDING/RATTLING SOUND AND WOULD NOT START. I HAD IT TOWED OVER TO THE FORD DEALER AND 2 DAYS LATER THEY LOOKED A...

Oct 31, 2018 Unknown Or Other 102,000 mi

WATER PUMP, ENGINE. ALL OF A SUDDEN OUT OF THE BLUE WITH NO INDICATIONS, WARNING, LEAKS, STALLS, ROUGH DRIVING, NO STARTS, LIGHTS OR SMELLS; SENT TO START CAR AND IT WAS MAKING A METAL GRINDING/RATTLING SOUND AND WOULD NOT START. I HAD IT TOWED OVER TO THE FORD DEALER AND 2 DAYS LATER THEY LOOKED A...

Oct 8, 2018 Electrical System 85,000 mi

MY CURRENT PROBLEM AND HAS BEEN FOR THE LAST TWO YEARS IS THE STEERING. AS OF AROUND TWO YEARS AGO I HAVE ON MULTIPLE OCCASIONS THE POWER STEERING LOSING THE POWER AND RESULTING IN A VERY HARD TO CONTROL STEERING WHEEL WHILE DRIVING AND VERY DANGEROUS. THIS HAS HAPPENED ROUGHLY 6 TIMES IN TWO YEA...

Oct 8, 2018 Steering 85,000 mi

MY CURRENT PROBLEM AND HAS BEEN FOR THE LAST TWO YEARS IS THE STEERING. AS OF AROUND TWO YEARS AGO I HAVE ON MULTIPLE OCCASIONS THE POWER STEERING LOSING THE POWER AND RESULTING IN A VERY HARD TO CONTROL STEERING WHEEL WHILE DRIVING AND VERY DANGEROUS. THIS HAS HAPPENED ROUGHLY 6 TIMES IN TWO YEA...

Oct 8, 2018 Exterior Lighting 85,000 mi

MY CURRENT PROBLEM AND HAS BEEN FOR THE LAST TWO YEARS IS THE STEERING. AS OF AROUND TWO YEARS AGO I HAVE ON MULTIPLE OCCASIONS THE POWER STEERING LOSING THE POWER AND RESULTING IN A VERY HARD TO CONTROL STEERING WHEEL WHILE DRIVING AND VERY DANGEROUS. THIS HAS HAPPENED ROUGHLY 6 TIMES IN TWO YEA...

Oct 8, 2018 Electrical System 85,000 mi

MY CURRENT PROBLEM AND HAS BEEN FOR THE LAST TWO YEARS IS THE STEERING. AS OF AROUND TWO YEARS AGO I HAVE ON MULTIPLE OCCASIONS THE POWER STEERING LOSING THE POWER AND RESULTING IN A VERY HARD TO CONTROL STEERING WHEEL WHILE DRIVING AND VERY DANGEROUS. THIS HAS HAPPENED ROUGHLY 6 TIMES IN TWO YEA...

Oct 8, 2018 Steering 85,000 mi

MY CURRENT PROBLEM AND HAS BEEN FOR THE LAST TWO YEARS IS THE STEERING. AS OF AROUND TWO YEARS AGO I HAVE ON MULTIPLE OCCASIONS THE POWER STEERING LOSING THE POWER AND RESULTING IN A VERY HARD TO CONTROL STEERING WHEEL WHILE DRIVING AND VERY DANGEROUS. THIS HAS HAPPENED ROUGHLY 6 TIMES IN TWO YEA...

Oct 8, 2018 Exterior Lighting 85,000 mi

MY CURRENT PROBLEM AND HAS BEEN FOR THE LAST TWO YEARS IS THE STEERING. AS OF AROUND TWO YEARS AGO I HAVE ON MULTIPLE OCCASIONS THE POWER STEERING LOSING THE POWER AND RESULTING IN A VERY HARD TO CONTROL STEERING WHEEL WHILE DRIVING AND VERY DANGEROUS. THIS HAS HAPPENED ROUGHLY 6 TIMES IN TWO YEA...

Sep 20, 2018 Engine 90,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE THE VEHICLE WAS AT A STOP, THE ENGINE IDLED ROUGHLY AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN OIL CHANGE WAS REQUIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILU...

Sep 20, 2018 Engine 90,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE THE VEHICLE WAS AT A STOP, THE ENGINE IDLED ROUGHLY AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN OIL CHANGE WAS REQUIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILU...

Sep 10, 2018 Steering 140,000 mi

OUR 2011 FORD FLEX HAS EXPERIENCED A STEERING COLUMN FAILURE. THE VEHICLE SUDDENLY LOST STEERING, NOT POWER. BUT STEERING IS IMPOSSIBLE. AFTER FORCING IT BACK AND FORTH WE WERE ABLE TO GET IT TO GO AGAIN. THE DEALER DIAGNOSED IT AS THE STEERING SHAFT BINDING UP. I SEE THERE ARE MANY COMPLAINTS ABO...

Sep 10, 2018 Steering 140,000 mi

OUR 2011 FORD FLEX HAS EXPERIENCED A STEERING COLUMN FAILURE. THE VEHICLE SUDDENLY LOST STEERING, NOT POWER. BUT STEERING IS IMPOSSIBLE. AFTER FORCING IT BACK AND FORTH WE WERE ABLE TO GET IT TO GO AGAIN. THE DEALER DIAGNOSED IT AS THE STEERING SHAFT BINDING UP. I SEE THERE ARE MANY COMPLAINTS ABO...

Aug 27, 2018 Tires 60,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX EQUIPPED WITH HANKOOK OPTIMO H426 TIRES, SIZE: 255/45R20. WHILE DRIVING 65 MPH, THE CONTACT HEARD A HUMMING NOISE COMING FROM THE FRONT DRIVER AND PASSENGER TIRES. THE CONTACT NOTICED THAT BOTH TIRES BEGAN TO SHRED. THE CONTACT STATED THAT BOTH TIRES WERE REPLAC...

Aug 27, 2018 Tires 60,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX EQUIPPED WITH HANKOOK OPTIMO H426 TIRES, SIZE: 255/45R20. WHILE DRIVING 65 MPH, THE CONTACT HEARD A HUMMING NOISE COMING FROM THE FRONT DRIVER AND PASSENGER TIRES. THE CONTACT NOTICED THAT BOTH TIRES BEGAN TO SHRED. THE CONTACT STATED THAT BOTH TIRES WERE REPLAC...

Aug 9, 2018 Steering 110,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE LOST POWER STEERING ABILITY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NU...

Aug 9, 2018 Steering 110,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE LOST POWER STEERING ABILITY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NU...

Jul 19, 2018 Steering 120,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO USE EXTRA EFFORT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO KRIEGER FORD, INC. (1800 MORSE RD, COLUMBUS, OH 43229, (614) 888-3320) WHERE IT WAS DETERMINED THAT ...

Jul 19, 2018 Steering 120,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO USE EXTRA EFFORT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO KRIEGER FORD, INC. (1800 MORSE RD, COLUMBUS, OH 43229, (614) 888-3320) WHERE IT WAS DETERMINED THAT ...

Apr 20, 2018 Steering 127,300 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PAULI FORD (2380 OLD U.S. 27, ST. JOHNS, MI 48879, (989) 224-6711) WHERE IT WAS DIAGNOSED THAT THE STEERING C...

Apr 20, 2018 Steering 127,300 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PAULI FORD (2380 OLD U.S. 27, ST. JOHNS, MI 48879, (989) 224-6711) WHERE IT WAS DIAGNOSED THAT THE STEERING C...

Mar 7, 2018 Steering 103,125 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE CHECK POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), BUT THE FAILURE RECURRED NUMEROUS TIMES AFTER THE RECALL REMEDY...

Mar 7, 2018 Steering 103,125 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE CHECK POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), BUT THE FAILURE RECURRED NUMEROUS TIMES AFTER THE RECALL REMEDY...

Feb 21, 2018 Steering 1 mi

POWER STEERING FAILURE MESSAGE APPEARED IN MESSAGE CENTER WHILE DRIVING ON A CITY STREET, POWER STEERING IMMEDIATELY FAILED. THIS MADE STEERING NEARLY IMPOSSIBLE. MADE IT TO A PARKING LOT, WAITED A FEW MINUTES AND STARTED THE VEHICLE. THE MESSAGE WAS GONE AND CAR OPERATED AS NORMAL. I CALLED THE LOC...

Feb 21, 2018 Steering 1 mi

POWER STEERING FAILURE MESSAGE APPEARED IN MESSAGE CENTER WHILE DRIVING ON A CITY STREET, POWER STEERING IMMEDIATELY FAILED. THIS MADE STEERING NEARLY IMPOSSIBLE. MADE IT TO A PARKING LOT, WAITED A FEW MINUTES AND STARTED THE VEHICLE. THE MESSAGE WAS GONE AND CAR OPERATED AS NORMAL. I CALLED THE LOC...

Jan 11, 2018 Engine 130,000 mi

DEFECTIVE EXHAUST MANIFOLD. THE EXHAUST MANIFOLDS ARE MADE WITH TWO TYPES OF METALS STAINLESS STEEL OUTSIDE AND CAST IRON INSIDE. WELL MY TURBO WENT OUT ON MY CAR AND THE VEHICLE WAS TAKIN TO VILLA FORD IN ORANGE CALIFORNIA AND THEY REPLACED THE TURBOS. TWO DAYS LATER I LOOSE BOOST AGAIN AND THE TU...

Jan 11, 2018 Engine 130,000 mi

DEFECTIVE EXHAUST MANIFOLD. THE EXHAUST MANIFOLDS ARE MADE WITH TWO TYPES OF METALS STAINLESS STEEL OUTSIDE AND CAST IRON INSIDE. WELL MY TURBO WENT OUT ON MY CAR AND THE VEHICLE WAS TAKIN TO VILLA FORD IN ORANGE CALIFORNIA AND THEY REPLACED THE TURBOS. TWO DAYS LATER I LOOSE BOOST AGAIN AND THE TU...

Dec 13, 2017 Suspension 73,500 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THERE WAS UNEVEN TIRE TREAD WEAR TO THE TIRES. THE CONTACT STATED THAT THE SET OF TIRES WERE REPLACED TWICE. THE CONTACT STATED THAT THE FAILURE WAS DUE TO A MECHANICAL DESIGN OF THE VEHICLE'S SUSPENSION SYSTEM, WHICH CAUSED THE UNEVEN W...

Dec 13, 2017 Suspension 73,500 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THERE WAS UNEVEN TIRE TREAD WEAR TO THE TIRES. THE CONTACT STATED THAT THE SET OF TIRES WERE REPLACED TWICE. THE CONTACT STATED THAT THE FAILURE WAS DUE TO A MECHANICAL DESIGN OF THE VEHICLE'S SUSPENSION SYSTEM, WHICH CAUSED THE UNEVEN W...

Nov 6, 2017 Steering 68,900 mi

I LOST STEERING, THE CAR IS 65K. I CANT TURN THE WHEEL EASILY WHICH IS REALLY DANGEROUS.

Nov 6, 2017 Steering 68,900 mi

I LOST STEERING, THE CAR IS 65K. I CANT TURN THE WHEEL EASILY WHICH IS REALLY DANGEROUS.

Oct 31, 2017 Engine 86,000 mi

CAR HAS METICULOUS SERVICE RECORD, I HAD 86K MILES ON CAR. THE CAR WOULD NOT START TOWED TO DEALERSHIP. THE CERAMIC WATER PUMP EXPLODED, CAUSING COOLENT TO MIX WITH OIL. NOW I NEED NEW ENGINE $8,000. I HAVE USED SAME DEALERSHIP FOR CAR MAINTENANCE FOR LAST 7 YEARS.

Oct 31, 2017 Engine 86,000 mi

CAR HAS METICULOUS SERVICE RECORD, I HAD 86K MILES ON CAR. THE CAR WOULD NOT START TOWED TO DEALERSHIP. THE CERAMIC WATER PUMP EXPLODED, CAUSING COOLENT TO MIX WITH OIL. NOW I NEED NEW ENGINE $8,000. I HAVE USED SAME DEALERSHIP FOR CAR MAINTENANCE FOR LAST 7 YEARS.

Aug 2, 2017 Power Train 120,000 mi

PTU FAILURE - I HAVE HAD MY FLEX SINCE 2012. I HAVE NEVER HAD AN ISSUE WITH ANYTHING IN THAT VEHICLE. I AM IN THE MILITARY, AND I TRAVEL A LOT. I HAVE THAT OIL CHANGED AND TIRES ROTATED RELIGIOUSLY. FLUIDS ARE ALWAYS TOPPED OFF. I JUST TURNED OVER 120,000 MILES ON MY 2011 FLEX, 85 PERCENT OF THOSE ...

Aug 2, 2017 Unknown Or Other 50,000 mi

WE ARE SEEING ALOT IN THE NEW MEDIA ABOUT FORD EXPLORERS AND EXHAUST ISSUES. ABOUT A YEAR AGO WE EXPERIENCED SIMILAR ISSUES WITH OUR FLEX. MY HUSBAND HAS A 30-35 MINUTE HIGHWAY COMMUTE TO WORK, WAS ARRIVING AT WORK AND COMING HOME FEELING ILL TO THE POINT WHERE HE WOULD NEED TO SIT OR LAY DOWN, IT ...

Aug 2, 2017 Power Train 120,000 mi

PTU FAILURE - I HAVE HAD MY FLEX SINCE 2012. I HAVE NEVER HAD AN ISSUE WITH ANYTHING IN THAT VEHICLE. I AM IN THE MILITARY, AND I TRAVEL A LOT. I HAVE THAT OIL CHANGED AND TIRES ROTATED RELIGIOUSLY. FLUIDS ARE ALWAYS TOPPED OFF. I JUST TURNED OVER 120,000 MILES ON MY 2011 FLEX, 85 PERCENT OF THOSE ...

Aug 2, 2017 Unknown Or Other 50,000 mi

WE ARE SEEING ALOT IN THE NEW MEDIA ABOUT FORD EXPLORERS AND EXHAUST ISSUES. ABOUT A YEAR AGO WE EXPERIENCED SIMILAR ISSUES WITH OUR FLEX. MY HUSBAND HAS A 30-35 MINUTE HIGHWAY COMMUTE TO WORK, WAS ARRIVING AT WORK AND COMING HOME FEELING ILL TO THE POINT WHERE HE WOULD NEED TO SIT OR LAY DOWN, IT ...

Jul 31, 2017 Engine 57,084 mi

TIMING CHAIN RATTLE UPON STARTUP IS GETTING WORSE. SAME ISSUE WITH F150 ECOBOOST MOTORS WAS COVERED UNDER RECALL BUT NOTHING FOR FORD FLEX. THE TIMING CHAIN BREAKING CAN CAUSE AN ENGINE LOCKUP AND CREATE A DANGEROUS ACCIDENT.

Jul 31, 2017 Engine 57,084 mi

TIMING CHAIN RATTLE UPON STARTUP IS GETTING WORSE. SAME ISSUE WITH F150 ECOBOOST MOTORS WAS COVERED UNDER RECALL BUT NOTHING FOR FORD FLEX. THE TIMING CHAIN BREAKING CAN CAUSE AN ENGINE LOCKUP AND CREATE A DANGEROUS ACCIDENT.

Jul 25, 2017 Service Brakes 90,000 mi

TAMARA RECALL

Jul 25, 2017 Engine 90,000 mi

TAMARA RECALL

Jul 25, 2017 Fuel/propulsion System 90,000 mi

TAMARA RECALL

Jul 25, 2017 Service Brakes 90,000 mi

TAMARA RECALL

Jul 25, 2017 Engine 90,000 mi

TAMARA RECALL

Jul 25, 2017 Fuel/propulsion System 90,000 mi

TAMARA RECALL

Jun 19, 2017 Steering

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THERE WAS AN EPS FAILURE. THE STEERING WHEEL SEIZED AFTER STARTING THE VEHICLE AND IT WAS EXTREMELY DIFFICULT TO STEER EACH TIME THE FAILURE OCCURRED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY MANUFACTURER RECAL...

Jun 19, 2017 Steering

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THERE WAS AN EPS FAILURE. THE STEERING WHEEL SEIZED AFTER STARTING THE VEHICLE AND IT WAS EXTREMELY DIFFICULT TO STEER EACH TIME THE FAILURE OCCURRED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY MANUFACTURER RECAL...

May 8, 2017 Steering 123,000 mi

MY 2011 FORD FLEX 3.5 L V6 HAS RECENTLY BEEN HAVING PROBLEMS WITH THE STEERING. IF I AM GOING UNDER 40 MILES AN HOUR IT IS NEARLY IMPOSSIBLE FOR ME TO TURN MY WHEEL ANY DIRECTION. I CAN BARELY TURN ANY CORNERS WITHOUT ENDING UP IN THE OTHER LANE BEFORE BEING ABLE TO CORRECT MY PATH. THIS IS A DAN...

May 8, 2017 Steering 123,000 mi

MY 2011 FORD FLEX 3.5 L V6 HAS RECENTLY BEEN HAVING PROBLEMS WITH THE STEERING. IF I AM GOING UNDER 40 MILES AN HOUR IT IS NEARLY IMPOSSIBLE FOR ME TO TURN MY WHEEL ANY DIRECTION. I CAN BARELY TURN ANY CORNERS WITHOUT ENDING UP IN THE OTHER LANE BEFORE BEING ABLE TO CORRECT MY PATH. THIS IS A DAN...

Mar 30, 2017 Steering

IN ABILITY TO TURN CAR EASILY. ORIGINALLY STARTED WHEN CAR WAS NOT IN MOTION OR SLOWLY MOVING. NOW IT OCCURS WHEN DRIVING ALMOST IMPOSSIBLE TO EVEN CHANGE LANES. WE KNOW THERE IS A RECAL WITH THIS MAKE MODEL AND YEAR BUT MY VIN IS NOT INCLUDED. WHAT CAN WE DO?

Mar 30, 2017 Steering

IN ABILITY TO TURN CAR EASILY. ORIGINALLY STARTED WHEN CAR WAS NOT IN MOTION OR SLOWLY MOVING. NOW IT OCCURS WHEN DRIVING ALMOST IMPOSSIBLE TO EVEN CHANGE LANES. WE KNOW THERE IS A RECAL WITH THIS MAKE MODEL AND YEAR BUT MY VIN IS NOT INCLUDED. WHAT CAN WE DO?

Feb 5, 2017 Fuel/propulsion System 62,000 mi

MY 2011 FORD FLEX IS BACK AT THE DEALERSHIP AFTER THREE TURBOS BEING REPLACED ON IT'S 3.5 LITER ECOBOOST ENGINE. OUR VEHICLE WAS AT THE DELERAHIP FOR A MONTH AND WE JUST GOT IT BACK ON THURSDAY. ON SATURDAY I WAS ON THE HIGHWAY WHEN IT BEGAN SHUTTERING AND JUST DIED. I WAS LEFT POWERLESS IN THE LEFT...

Feb 5, 2017 Fuel/propulsion System 62,000 mi

MY 2011 FORD FLEX IS BACK AT THE DEALERSHIP AFTER THREE TURBOS BEING REPLACED ON IT'S 3.5 LITER ECOBOOST ENGINE. OUR VEHICLE WAS AT THE DELERAHIP FOR A MONTH AND WE JUST GOT IT BACK ON THURSDAY. ON SATURDAY I WAS ON THE HIGHWAY WHEN IT BEGAN SHUTTERING AND JUST DIED. I WAS LEFT POWERLESS IN THE LEFT...

Jan 10, 2017 Engine 62,000 mi

SHUTTERED AT HIGHWAY SPEED. BOTH TURBOCHARGERS ON THE ECOBOOST ENGINE ARE DESTROYED AT 62,000 MILES. METAL SHAVINGS IN THE OIL FILTER CLOGGED OIL LINES. MOST LIKELY ENGINE DESTROYED. *TR

Jan 10, 2017 Engine 62,000 mi

SHUTTERED AT HIGHWAY SPEED. BOTH TURBOCHARGERS ON THE ECOBOOST ENGINE ARE DESTROYED AT 62,000 MILES. METAL SHAVINGS IN THE OIL FILTER CLOGGED OIL LINES. MOST LIKELY ENGINE DESTROYED. *TR

Nov 18, 2016 Power Train 61,024 mi

10/15 EAPS FAILURE CAN'T STEER CAR NO FIX SEVERAL REPEAT PROBLEMS 4/15 COLD AIR WHEN USING HEATER ON PASSENGER SIDE FIXED BUT SINCE THEN WATER ON PASSENGER SIDE WHEN USING AIR CONDITIONING SEVERAL SERVICE CALLS NO FIX 4/15 OILK LEAK FOR AWD SYSTEM SEVERAL TRIES THEN SERVICE FINALLYT REPLACED COMP...

Nov 18, 2016 Steering 61,024 mi

10/15 EAPS FAILURE CAN'T STEER CAR NO FIX SEVERAL REPEAT PROBLEMS 4/15 COLD AIR WHEN USING HEATER ON PASSENGER SIDE FIXED BUT SINCE THEN WATER ON PASSENGER SIDE WHEN USING AIR CONDITIONING SEVERAL SERVICE CALLS NO FIX 4/15 OILK LEAK FOR AWD SYSTEM SEVERAL TRIES THEN SERVICE FINALLYT REPLACED COMP...

Nov 18, 2016 Unknown Or Other 61,024 mi

10/15 EAPS FAILURE CAN'T STEER CAR NO FIX SEVERAL REPEAT PROBLEMS 4/15 COLD AIR WHEN USING HEATER ON PASSENGER SIDE FIXED BUT SINCE THEN WATER ON PASSENGER SIDE WHEN USING AIR CONDITIONING SEVERAL SERVICE CALLS NO FIX 4/15 OILK LEAK FOR AWD SYSTEM SEVERAL TRIES THEN SERVICE FINALLYT REPLACED COMP...

Nov 18, 2016 Power Train 61,024 mi

10/15 EAPS FAILURE CAN'T STEER CAR NO FIX SEVERAL REPEAT PROBLEMS 4/15 COLD AIR WHEN USING HEATER ON PASSENGER SIDE FIXED BUT SINCE THEN WATER ON PASSENGER SIDE WHEN USING AIR CONDITIONING SEVERAL SERVICE CALLS NO FIX 4/15 OILK LEAK FOR AWD SYSTEM SEVERAL TRIES THEN SERVICE FINALLYT REPLACED COMP...

Nov 18, 2016 Steering 61,024 mi

10/15 EAPS FAILURE CAN'T STEER CAR NO FIX SEVERAL REPEAT PROBLEMS 4/15 COLD AIR WHEN USING HEATER ON PASSENGER SIDE FIXED BUT SINCE THEN WATER ON PASSENGER SIDE WHEN USING AIR CONDITIONING SEVERAL SERVICE CALLS NO FIX 4/15 OILK LEAK FOR AWD SYSTEM SEVERAL TRIES THEN SERVICE FINALLYT REPLACED COMP...

Nov 18, 2016 Unknown Or Other 61,024 mi

10/15 EAPS FAILURE CAN'T STEER CAR NO FIX SEVERAL REPEAT PROBLEMS 4/15 COLD AIR WHEN USING HEATER ON PASSENGER SIDE FIXED BUT SINCE THEN WATER ON PASSENGER SIDE WHEN USING AIR CONDITIONING SEVERAL SERVICE CALLS NO FIX 4/15 OILK LEAK FOR AWD SYSTEM SEVERAL TRIES THEN SERVICE FINALLYT REPLACED COMP...

Oct 25, 2016 Engine 40,000 mi

I HAVE FULL DOCUMENTATION FROM FORD TO BACK UP MY STORY: LAST YEAR THE CAR BEGAN STALLING INTERMITTENTLY. IN BUFFALO, NY (WE LIVE IN THE CHICAGO AREA). THE STALLING GOT SO BAD THAT SHE WAS WORRIED ABOUT DRIVING BACK HOME 10-HOURS+. SHE WENT INTO THE LOCAL DEALER THERE AND HAD THE CAR PLUGGED INTO ...

Oct 25, 2016 Engine 40,000 mi

I HAVE FULL DOCUMENTATION FROM FORD TO BACK UP MY STORY: LAST YEAR THE CAR BEGAN STALLING INTERMITTENTLY. IN BUFFALO, NY (WE LIVE IN THE CHICAGO AREA). THE STALLING GOT SO BAD THAT SHE WAS WORRIED ABOUT DRIVING BACK HOME 10-HOURS+. SHE WENT INTO THE LOCAL DEALER THERE AND HAD THE CAR PLUGGED INTO ...

Sep 13, 2016 Steering 97,000 mi

OUR CAR WAS RECALLED FOR A POWER STEERING FAILURE WHILE DRIVING ON THE HIGHWAY AND LUCKILY I WAS DRIVING BECAUSE IT WAS VERY HARD TO STEER. FORD REPAIRED THE STEERING PROBLEM. THE CAR THEN EXPERIENCED THE SAME PROBLEM 8 MONTHS LATER AND FORD IS REFUSING TO COVER THE REPAIR. THEY CLAIM THAT WE ARE...

Sep 13, 2016 Steering 97,000 mi

OUR CAR WAS RECALLED FOR A POWER STEERING FAILURE WHILE DRIVING ON THE HIGHWAY AND LUCKILY I WAS DRIVING BECAUSE IT WAS VERY HARD TO STEER. FORD REPAIRED THE STEERING PROBLEM. THE CAR THEN EXPERIENCED THE SAME PROBLEM 8 MONTHS LATER AND FORD IS REFUSING TO COVER THE REPAIR. THEY CLAIM THAT WE ARE...

Aug 17, 2016 Unknown Or Other Crash 64,000 mi

WE WERE DRIVING AROUND 25MPH AND SUDDENLY EVERYTHING WAS UNRESPONSIVE. WHEEL COULDN'T BE CONTROLLED AND BRAKES HAD NO EFFECT. WE SPUN OUT OF CONTROL UNTIL 2 PARKED CARS STOPPED US.

Aug 17, 2016 Unknown Or Other Crash 64,000 mi

WE WERE DRIVING AROUND 25MPH AND SUDDENLY EVERYTHING WAS UNRESPONSIVE. WHEEL COULDN'T BE CONTROLLED AND BRAKES HAD NO EFFECT. WE SPUN OUT OF CONTROL UNTIL 2 PARKED CARS STOPPED US.

Jun 21, 2016 Engine 79,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE DRIVING 30 MPH, THE WATER PUMP FAILED AND CAUSED THE TIMING BELT TO FRACTURE. THE FAILURE CAUSED THE PISTONS IN THE ENGINE TO BEND THE ENGINE VALVE. THE VEHICLE STALLED AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTUR...

Jun 21, 2016 Engine 79,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE DRIVING 30 MPH, THE WATER PUMP FAILED AND CAUSED THE TIMING BELT TO FRACTURE. THE FAILURE CAUSED THE PISTONS IN THE ENGINE TO BEND THE ENGINE VALVE. THE VEHICLE STALLED AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTUR...

Jun 6, 2016 Engine 3,450 mi

IT HAS HAPPENED SINCE 2012 SEPT, WHEN I BOUGHT IT AT 4000KM. I WAS ABOUT TO START FROM A TRAFFIC LIGHT. I LET GO MY BRAKE AND 'SLIGHTLY' ONTO GAS. "NOTHING AT ALL HAPPENED." I PUSH A BIT HARDER AND IT CRANK INTO ANOTHER GEAR AS I FELT LIKE 'GALLOPING'. I BROUGHT IT TO THE BODY SHOP I KNEW (8 PM...

Jun 6, 2016 Power Train 3,450 mi

IT HAS HAPPENED SINCE 2012 SEPT, WHEN I BOUGHT IT AT 4000KM. I WAS ABOUT TO START FROM A TRAFFIC LIGHT. I LET GO MY BRAKE AND 'SLIGHTLY' ONTO GAS. "NOTHING AT ALL HAPPENED." I PUSH A BIT HARDER AND IT CRANK INTO ANOTHER GEAR AS I FELT LIKE 'GALLOPING'. I BROUGHT IT TO THE BODY SHOP I KNEW (8 PM...

Jun 6, 2016 Engine 3,450 mi

IT HAS HAPPENED SINCE 2012 SEPT, WHEN I BOUGHT IT AT 4000KM. I WAS ABOUT TO START FROM A TRAFFIC LIGHT. I LET GO MY BRAKE AND 'SLIGHTLY' ONTO GAS. "NOTHING AT ALL HAPPENED." I PUSH A BIT HARDER AND IT CRANK INTO ANOTHER GEAR AS I FELT LIKE 'GALLOPING'. I BROUGHT IT TO THE BODY SHOP I KNEW (8 PM...

Jun 6, 2016 Power Train 3,450 mi

IT HAS HAPPENED SINCE 2012 SEPT, WHEN I BOUGHT IT AT 4000KM. I WAS ABOUT TO START FROM A TRAFFIC LIGHT. I LET GO MY BRAKE AND 'SLIGHTLY' ONTO GAS. "NOTHING AT ALL HAPPENED." I PUSH A BIT HARDER AND IT CRANK INTO ANOTHER GEAR AS I FELT LIKE 'GALLOPING'. I BROUGHT IT TO THE BODY SHOP I KNEW (8 PM...

Jun 2, 2016 Seats 29,551 mi

MIDDLE ROW SEATING. SEAT IS DESIGNED TO FLIP FORWARD TO LET 3RD ROW PASSENGERS EXIT. HOWEVER, SEAT MALFUNCTIONS AND LOCKS IN THE FULL UPRIGHT POSITION THUS TRAPPING POTENTIAL 3RD ROW OCCUPANTS. WHEN TAKEN TO THE DEALER, THEIR "FIX" IS TO REPLACE THE ENTIRE ASSEMBLY AT OVER $800. NOTE THAT HEY STO...

Jun 2, 2016 Seats 29,551 mi

MIDDLE ROW SEATING. SEAT IS DESIGNED TO FLIP FORWARD TO LET 3RD ROW PASSENGERS EXIT. HOWEVER, SEAT MALFUNCTIONS AND LOCKS IN THE FULL UPRIGHT POSITION THUS TRAPPING POTENTIAL 3RD ROW OCCUPANTS. WHEN TAKEN TO THE DEALER, THEIR "FIX" IS TO REPLACE THE ENTIRE ASSEMBLY AT OVER $800. NOTE THAT HEY STO...

May 23, 2016 Seats 128,000 mi

2ND ROW 60/40 SEAT WILL NOT UNLATCH TO LET DOWN SEAT ALLOWING ACCESS TO THIRD ROW (CAN'T GET IN OR OUT OF 3RD ROW IN CASE OF EMERGENCY).

May 23, 2016 Seats 128,000 mi

2ND ROW 60/40 SEAT WILL NOT UNLATCH TO LET DOWN SEAT ALLOWING ACCESS TO THIRD ROW (CAN'T GET IN OR OUT OF 3RD ROW IN CASE OF EMERGENCY).

Jan 21, 2016 Power Train 58,195 mi

POWER TAKE OFF ASSEMBLY FAILURE - AT ~59K MILES INTO MY 75K MILE EXTENDED WARRANTY I TOOK MY VEHICLE IN TO SERVICE BECAUSE OF AN OIL BURNING SMELL AFTER HIGHWAY DRIVING. ABOUT A MONTH OR SO LATER I RETURNED TO ADVISE OF THE SAME SMELL. THE SEAL WAS REMOVED AND REPLACED. SUBSEQUENT HIGHWAY TRAV...

Jan 21, 2016 Power Train 58,195 mi

POWER TAKE OFF ASSEMBLY FAILURE - AT ~59K MILES INTO MY 75K MILE EXTENDED WARRANTY I TOOK MY VEHICLE IN TO SERVICE BECAUSE OF AN OIL BURNING SMELL AFTER HIGHWAY DRIVING. ABOUT A MONTH OR SO LATER I RETURNED TO ADVISE OF THE SAME SMELL. THE SEAL WAS REMOVED AND REPLACED. SUBSEQUENT HIGHWAY TRAV...

Jan 13, 2016 Power Train

AFTER SEVERAL VISITS TO THE DEALER, BEGINNING AT 52K IN APRIL 2014 COMPLAINING OF A BURNING OIL SMELL AFTER HIGHWAY DRIVING, THE DEALER DIAGNOSED THE PROBLEM TO BE A FAILED PTU/PTO AND NEEDING REPLACEMENT FOR $1800 AFTER I EXCEEDED 75K MILES. I ADVISED FORD THAT I RETURNED MY VEHICLE SEVERAL TIMES ...

Jan 13, 2016 Power Train

AFTER SEVERAL VISITS TO THE DEALER, BEGINNING AT 52K IN APRIL 2014 COMPLAINING OF A BURNING OIL SMELL AFTER HIGHWAY DRIVING, THE DEALER DIAGNOSED THE PROBLEM TO BE A FAILED PTU/PTO AND NEEDING REPLACEMENT FOR $1800 AFTER I EXCEEDED 75K MILES. I ADVISED FORD THAT I RETURNED MY VEHICLE SEVERAL TIMES ...

Jan 4, 2016 Power Train 125,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Jan 4, 2016 Power Train 125,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Dec 3, 2015 Electrical System 50,000 mi

KEY FOB AND ALARM - IN THE LAST 2 MONTHS MY KEYFOB HAS STARTED TO OPEN AND LOCK MY NEIGHBORS 2005 FORD FOCUS. SINCE THESE ARE SMALL CITY LOTS, THE CARS ARE ALWAYS PARKED WITHIN 50 FEET OF EACH OTHER AND CANNOT BE PARKED OUTSIDE OF FOB RANGE. THIS INCLUDES GARAGES AND STREET PARKING. THE DEALER HAS...

Dec 3, 2015 Electrical System 50,000 mi

KEY FOB AND ALARM - IN THE LAST 2 MONTHS MY KEYFOB HAS STARTED TO OPEN AND LOCK MY NEIGHBORS 2005 FORD FOCUS. SINCE THESE ARE SMALL CITY LOTS, THE CARS ARE ALWAYS PARKED WITHIN 50 FEET OF EACH OTHER AND CANNOT BE PARKED OUTSIDE OF FOB RANGE. THIS INCLUDES GARAGES AND STREET PARKING. THE DEALER HAS...

Nov 24, 2015 Wheels 104,000 mi

VEHICLE CONTINUES TO WEAR OUT BRAND NEW TIRES EVERY 5 TO 10K MILES. I HAVE KEPT UP ON ALIGNMENT, TIRE ROTATING AND TERMS THIS PROBLEM CONTINUE. I HAVE READ A GREAT DEAL OF OTHER COMPLAINTS. THE MANAGER OR EMPLOYEE AT THE TIRE DEALER SAYS THAT THIS IS A PROBLEM WITH FORD FLEX. HE SAYS THAT HE GETS QU...

Nov 24, 2015 Wheels 104,000 mi

VEHICLE CONTINUES TO WEAR OUT BRAND NEW TIRES EVERY 5 TO 10K MILES. I HAVE KEPT UP ON ALIGNMENT, TIRE ROTATING AND TERMS THIS PROBLEM CONTINUE. I HAVE READ A GREAT DEAL OF OTHER COMPLAINTS. THE MANAGER OR EMPLOYEE AT THE TIRE DEALER SAYS THAT THIS IS A PROBLEM WITH FORD FLEX. HE SAYS THAT HE GETS QU...

Nov 23, 2015 Air Bags Crash 105,000 mi

ON 2100 HRS 21 NOV 2015, MY DAUGHTER WAS INVOLVED IN A DEER STRIKE ACCIDENT ON HWY 36 VICINITY HAMILTON, MISSOURI. SHE WAS TRAVELING EAST ON THE HIGHWAY 36 AT 55-60 MPH WHEN A DEER RAN INTO THE PATH OF THE CAR. THE IMPACT WAS FROM CENTER LINE OF THE CAR TOWARDS THE DRIVERS SIDE. SHE APPLIED THE ...

Nov 23, 2015 Structure Crash 105,000 mi

ON 2100 HRS 21 NOV 2015, MY DAUGHTER WAS INVOLVED IN A DEER STRIKE ACCIDENT ON HWY 36 VICINITY HAMILTON, MISSOURI. SHE WAS TRAVELING EAST ON THE HIGHWAY 36 AT 55-60 MPH WHEN A DEER RAN INTO THE PATH OF THE CAR. THE IMPACT WAS FROM CENTER LINE OF THE CAR TOWARDS THE DRIVERS SIDE. SHE APPLIED THE ...

Nov 23, 2015 Air Bags Crash 105,000 mi

ON 2100 HRS 21 NOV 2015, MY DAUGHTER WAS INVOLVED IN A DEER STRIKE ACCIDENT ON HWY 36 VICINITY HAMILTON, MISSOURI. SHE WAS TRAVELING EAST ON THE HIGHWAY 36 AT 55-60 MPH WHEN A DEER RAN INTO THE PATH OF THE CAR. THE IMPACT WAS FROM CENTER LINE OF THE CAR TOWARDS THE DRIVERS SIDE. SHE APPLIED THE ...

Nov 23, 2015 Structure Crash 105,000 mi

ON 2100 HRS 21 NOV 2015, MY DAUGHTER WAS INVOLVED IN A DEER STRIKE ACCIDENT ON HWY 36 VICINITY HAMILTON, MISSOURI. SHE WAS TRAVELING EAST ON THE HIGHWAY 36 AT 55-60 MPH WHEN A DEER RAN INTO THE PATH OF THE CAR. THE IMPACT WAS FROM CENTER LINE OF THE CAR TOWARDS THE DRIVERS SIDE. SHE APPLIED THE ...

Oct 5, 2015 Electronic Stability Control (esc) 125,000 mi

WHILE ACCELERATING FROM A STOP WITH THE ECOBOOST SYSTEM , THE CAR WILL ALMOST STALL, THEN SPEED UP WITH OUT YOUR FOOT ON THE PEDAL. IT BLOWS BLACK SMOKE AND THEN IT WILL BE FINE. THIS HAS HAPPENED ON AND OFF FOR THE PAST SEVERAL MONTHS, THE CAR HAD AN EXTENDED WARRANTY IN WHICH THIS SHOWED UP. WHILE...

Oct 5, 2015 Engine 125,000 mi

WHILE ACCELERATING FROM A STOP WITH THE ECOBOOST SYSTEM , THE CAR WILL ALMOST STALL, THEN SPEED UP WITH OUT YOUR FOOT ON THE PEDAL. IT BLOWS BLACK SMOKE AND THEN IT WILL BE FINE. THIS HAS HAPPENED ON AND OFF FOR THE PAST SEVERAL MONTHS, THE CAR HAD AN EXTENDED WARRANTY IN WHICH THIS SHOWED UP. WHILE...

Oct 5, 2015 Power Train 125,000 mi

WHILE ACCELERATING FROM A STOP WITH THE ECOBOOST SYSTEM , THE CAR WILL ALMOST STALL, THEN SPEED UP WITH OUT YOUR FOOT ON THE PEDAL. IT BLOWS BLACK SMOKE AND THEN IT WILL BE FINE. THIS HAS HAPPENED ON AND OFF FOR THE PAST SEVERAL MONTHS, THE CAR HAD AN EXTENDED WARRANTY IN WHICH THIS SHOWED UP. WHILE...

Oct 5, 2015 Electronic Stability Control (esc) 125,000 mi

WHILE ACCELERATING FROM A STOP WITH THE ECOBOOST SYSTEM , THE CAR WILL ALMOST STALL, THEN SPEED UP WITH OUT YOUR FOOT ON THE PEDAL. IT BLOWS BLACK SMOKE AND THEN IT WILL BE FINE. THIS HAS HAPPENED ON AND OFF FOR THE PAST SEVERAL MONTHS, THE CAR HAD AN EXTENDED WARRANTY IN WHICH THIS SHOWED UP. WHILE...

Oct 5, 2015 Engine 125,000 mi

WHILE ACCELERATING FROM A STOP WITH THE ECOBOOST SYSTEM , THE CAR WILL ALMOST STALL, THEN SPEED UP WITH OUT YOUR FOOT ON THE PEDAL. IT BLOWS BLACK SMOKE AND THEN IT WILL BE FINE. THIS HAS HAPPENED ON AND OFF FOR THE PAST SEVERAL MONTHS, THE CAR HAD AN EXTENDED WARRANTY IN WHICH THIS SHOWED UP. WHILE...

Oct 5, 2015 Power Train 125,000 mi

WHILE ACCELERATING FROM A STOP WITH THE ECOBOOST SYSTEM , THE CAR WILL ALMOST STALL, THEN SPEED UP WITH OUT YOUR FOOT ON THE PEDAL. IT BLOWS BLACK SMOKE AND THEN IT WILL BE FINE. THIS HAS HAPPENED ON AND OFF FOR THE PAST SEVERAL MONTHS, THE CAR HAD AN EXTENDED WARRANTY IN WHICH THIS SHOWED UP. WHILE...

Oct 2, 2015 Wheels 40,000 mi

WHILE DRIVING ON DRY PAVEMENT THE REAR END SLIDES AS IF DRIVING IN RAIN OR SNOW.IT REALLY SWAYS WHILE BRAKING. KNOW INDICATOR LIGHT COMES ON TO SUGGEST SLIPPERY CONDITIONS. I HAD THIS SCARY PROBLEM CHECK OUT BY PROFESSIONAL MECHANICS. THEY FELT THE WOBBLY SENSATION WHEN DRIVING 40 MILES HR. THEY ...

Oct 2, 2015 Wheels 40,000 mi

WHILE DRIVING ON DRY PAVEMENT THE REAR END SLIDES AS IF DRIVING IN RAIN OR SNOW.IT REALLY SWAYS WHILE BRAKING. KNOW INDICATOR LIGHT COMES ON TO SUGGEST SLIPPERY CONDITIONS. I HAD THIS SCARY PROBLEM CHECK OUT BY PROFESSIONAL MECHANICS. THEY FELT THE WOBBLY SENSATION WHEN DRIVING 40 MILES HR. THEY ...

Sep 3, 2015 Wheels 52,000 mi

I WAS ATTEMPTING TO CHANGE THE TIRE, WHILE JACKING UP THE CAR IT BECAME DIFFICULT. I STOPPED, AND LOWERD THE CAR. THEN EXAMINED THE JACK AND FOUND THAT THE THREADED NUT THAT THE UP AND DOWN ADJUSTING ROD THREADS THRU WAS CRACKED OPEN.THIS NUT LOOKS TO BE OF SOME TYPE OF POT METAL, UNLIKE T...

Sep 3, 2015 Wheels 52,000 mi

I WAS ATTEMPTING TO CHANGE THE TIRE, WHILE JACKING UP THE CAR IT BECAME DIFFICULT. I STOPPED, AND LOWERD THE CAR. THEN EXAMINED THE JACK AND FOUND THAT THE THREADED NUT THAT THE UP AND DOWN ADJUSTING ROD THREADS THRU WAS CRACKED OPEN.THIS NUT LOOKS TO BE OF SOME TYPE OF POT METAL, UNLIKE T...

Aug 24, 2015 Structure

I HAD JUST FINISHED VACUUMING THE INSIDE OF MY 2011 FORD FLEX. THE REAR AUTOMATIC LIFTGATE WAS UP AND I WAS LEANING INTO THE BACK OF THE FLEX REINSTALLING MY CARGO NET WHEN THE HYDRAULICS FAILED AND THE LIFTGATE CAME SLAMMING DOWN ON MY BACK. I SUSTAINED BRUISING AND MUSCLE INJURY. IF IT WAS M...

Aug 24, 2015 Unknown Or Other

I HAD JUST FINISHED VACUUMING THE INSIDE OF MY 2011 FORD FLEX. THE REAR AUTOMATIC LIFTGATE WAS UP AND I WAS LEANING INTO THE BACK OF THE FLEX REINSTALLING MY CARGO NET WHEN THE HYDRAULICS FAILED AND THE LIFTGATE CAME SLAMMING DOWN ON MY BACK. I SUSTAINED BRUISING AND MUSCLE INJURY. IF IT WAS M...

Aug 24, 2015 Structure

I HAD JUST FINISHED VACUUMING THE INSIDE OF MY 2011 FORD FLEX. THE REAR AUTOMATIC LIFTGATE WAS UP AND I WAS LEANING INTO THE BACK OF THE FLEX REINSTALLING MY CARGO NET WHEN THE HYDRAULICS FAILED AND THE LIFTGATE CAME SLAMMING DOWN ON MY BACK. I SUSTAINED BRUISING AND MUSCLE INJURY. IF IT WAS M...

Aug 24, 2015 Unknown Or Other

I HAD JUST FINISHED VACUUMING THE INSIDE OF MY 2011 FORD FLEX. THE REAR AUTOMATIC LIFTGATE WAS UP AND I WAS LEANING INTO THE BACK OF THE FLEX REINSTALLING MY CARGO NET WHEN THE HYDRAULICS FAILED AND THE LIFTGATE CAME SLAMMING DOWN ON MY BACK. I SUSTAINED BRUISING AND MUSCLE INJURY. IF IT WAS M...

Jul 19, 2015 Steering 62,100 mi

THE STEERING BECAME TIGHT AND DIFFICULT TO STEER THE VEHICLE. I BROUGHT IT TO THE SHOP AND AFTER INVESTIGATION THEY SAID THE ENTIRE STEERING SHAFT NEEDS TO BE REPLACED. FORD SAYS THE WHOLE STEERING COLUMN HAS TO BE DONE. FORD NEEDS TO EXPAND THE RECALL AS IT IS AFFECTING MORE MODELS.

Jul 19, 2015 Steering 62,100 mi

THE STEERING BECAME TIGHT AND DIFFICULT TO STEER THE VEHICLE. I BROUGHT IT TO THE SHOP AND AFTER INVESTIGATION THEY SAID THE ENTIRE STEERING SHAFT NEEDS TO BE REPLACED. FORD SAYS THE WHOLE STEERING COLUMN HAS TO BE DONE. FORD NEEDS TO EXPAND THE RECALL AS IT IS AFFECTING MORE MODELS.

Jul 16, 2015 Fuel/propulsion System 89,300 mi

UPON ACCELERATION, USUALLY FROM A COMPLETE STOP SUCH AS ACCELERATING FROM A STOP SIGN OR ON A GREEN LIGHT, IT FEELS AS THOUGH THE GEARS DO NO CATCH & THE CAR JERKS AND THE RPM'S RAISE BUT THE CAR STOPS ACCELERATING. WILL ALSO HAVE A "STUTTERING" OR "JERKING" WHILE AT A COMPLETE STOP WITH BREAK PEDA...

Jul 16, 2015 Engine 89,300 mi

UPON ACCELERATION, USUALLY FROM A COMPLETE STOP SUCH AS ACCELERATING FROM A STOP SIGN OR ON A GREEN LIGHT, IT FEELS AS THOUGH THE GEARS DO NO CATCH & THE CAR JERKS AND THE RPM'S RAISE BUT THE CAR STOPS ACCELERATING. WILL ALSO HAVE A "STUTTERING" OR "JERKING" WHILE AT A COMPLETE STOP WITH BREAK PEDA...

Jul 16, 2015 Electronic Stability Control (esc) 89,300 mi

UPON ACCELERATION, USUALLY FROM A COMPLETE STOP SUCH AS ACCELERATING FROM A STOP SIGN OR ON A GREEN LIGHT, IT FEELS AS THOUGH THE GEARS DO NO CATCH & THE CAR JERKS AND THE RPM'S RAISE BUT THE CAR STOPS ACCELERATING. WILL ALSO HAVE A "STUTTERING" OR "JERKING" WHILE AT A COMPLETE STOP WITH BREAK PEDA...

Jul 16, 2015 Fuel/propulsion System 89,300 mi

UPON ACCELERATION, USUALLY FROM A COMPLETE STOP SUCH AS ACCELERATING FROM A STOP SIGN OR ON A GREEN LIGHT, IT FEELS AS THOUGH THE GEARS DO NO CATCH & THE CAR JERKS AND THE RPM'S RAISE BUT THE CAR STOPS ACCELERATING. WILL ALSO HAVE A "STUTTERING" OR "JERKING" WHILE AT A COMPLETE STOP WITH BREAK PEDA...

Jul 16, 2015 Engine 89,300 mi

UPON ACCELERATION, USUALLY FROM A COMPLETE STOP SUCH AS ACCELERATING FROM A STOP SIGN OR ON A GREEN LIGHT, IT FEELS AS THOUGH THE GEARS DO NO CATCH & THE CAR JERKS AND THE RPM'S RAISE BUT THE CAR STOPS ACCELERATING. WILL ALSO HAVE A "STUTTERING" OR "JERKING" WHILE AT A COMPLETE STOP WITH BREAK PEDA...

Jul 16, 2015 Electronic Stability Control (esc) 89,300 mi

UPON ACCELERATION, USUALLY FROM A COMPLETE STOP SUCH AS ACCELERATING FROM A STOP SIGN OR ON A GREEN LIGHT, IT FEELS AS THOUGH THE GEARS DO NO CATCH & THE CAR JERKS AND THE RPM'S RAISE BUT THE CAR STOPS ACCELERATING. WILL ALSO HAVE A "STUTTERING" OR "JERKING" WHILE AT A COMPLETE STOP WITH BREAK PEDA...

May 30, 2015 Wheels 48,000 mi

I PURCHASED A 2011 FORD FLEX NEW. AT 24000 MILES MY TIRES WERE BAD AND NEEDED REPLACING. THE TIRES WERE DEFECTIVE. THE DEALER HAD ME PAY HALF PRICE. AT 48 K THE NEW TIRES ARE AGAIN BAD AND NEED REPLACING. MANY COMPLAINTS ONLINE OF FORD FLEX OWNERS WITH SUBSTANDARD TIRES. FORD MUST BE AWARE OF T...

May 30, 2015 Tires

BF GOODRICH ADVANTAGE T/A TIRES SIZE 23560R17. I HAD WEAR ON TIRES AFTER 18000 MILES. REPLACED TIRES WITH ANOTHER SET. AFTER ONLY 23000 MILES I HAVE WEAR ON TIRES AND THEY NEED REPLACING. THIS TIRE IS SUPPOSED TO BE GOOD FOR OVER 36K MILES. THEY ARE SUBSTANDARD AND DEFECTIVE AND BE GOODRICH AND FOR...

May 30, 2015 Wheels 48,000 mi

I PURCHASED A 2011 FORD FLEX NEW. AT 24000 MILES MY TIRES WERE BAD AND NEEDED REPLACING. THE TIRES WERE DEFECTIVE. THE DEALER HAD ME PAY HALF PRICE. AT 48 K THE NEW TIRES ARE AGAIN BAD AND NEED REPLACING. MANY COMPLAINTS ONLINE OF FORD FLEX OWNERS WITH SUBSTANDARD TIRES. FORD MUST BE AWARE OF T...

May 30, 2015 Tires

BF GOODRICH ADVANTAGE T/A TIRES SIZE 23560R17. I HAD WEAR ON TIRES AFTER 18000 MILES. REPLACED TIRES WITH ANOTHER SET. AFTER ONLY 23000 MILES I HAVE WEAR ON TIRES AND THEY NEED REPLACING. THIS TIRE IS SUPPOSED TO BE GOOD FOR OVER 36K MILES. THEY ARE SUBSTANDARD AND DEFECTIVE AND BE GOODRICH AND FOR...

May 29, 2015 Power Train 35,000 mi

BOTH FRONT AXLE HALF SHAFTS WORN, DEALER REPAIRED.

May 29, 2015 Steering 33,479 mi

WHILE ENTERING MY PARKING GATE WHEELS LOCKED AND I COULD TURN STEERING WHEEL, SAW STEERING DEFAULT FLASHING ON DASH READING. TURNED OFF CAR PUT STEERING INTO PARK AND WAITED. TRIED TO START CAR IT WAS PHYSICAL HARD TO TRUN WHEELS TO ENTER M YPARKING AREA. GOT IT PARKED AND HAD TO WAIT FOR MONDAY TO...

May 29, 2015 Power Train 35,000 mi

BOTH FRONT AXLE HALF SHAFTS WORN, DEALER REPAIRED.

May 29, 2015 Steering 33,479 mi

WHILE ENTERING MY PARKING GATE WHEELS LOCKED AND I COULD TURN STEERING WHEEL, SAW STEERING DEFAULT FLASHING ON DASH READING. TURNED OFF CAR PUT STEERING INTO PARK AND WAITED. TRIED TO START CAR IT WAS PHYSICAL HARD TO TRUN WHEELS TO ENTER M YPARKING AREA. GOT IT PARKED AND HAD TO WAIT FOR MONDAY TO...

May 25, 2015 Unknown Or Other 69,000 mi

THE REAR WINDOW JUST SPONTANEOUSLY EXPLODED OUTWARD.

May 25, 2015 Unknown Or Other 69,000 mi

THE REAR WINDOW JUST SPONTANEOUSLY EXPLODED OUTWARD.

May 13, 2015 Steering 47,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE AT THE DEALER FOR UNRELATED SERVICE, THE TECHNICIAN DIAGNOSED THAT THE REAR TIE RODS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

May 13, 2015 Steering 47,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE AT THE DEALER FOR UNRELATED SERVICE, THE TECHNICIAN DIAGNOSED THAT THE REAR TIE RODS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

May 12, 2015 Unknown Or Other 58,000 mi

TWO OUT OF FOUR OF OUR WINDOW UP/DOWN CONTROL BUTTONS ARE NOT WORKING. THE TWO THAT ARE NOT WORKING ARE ALSO THE TWO THAT ARE USED THE LEAST AMOUNT. I BELIEVE IT TO BE A MANUFACTURERS DEFECT.

May 12, 2015 Unknown Or Other 58,000 mi

TWO OUT OF FOUR OF OUR WINDOW UP/DOWN CONTROL BUTTONS ARE NOT WORKING. THE TWO THAT ARE NOT WORKING ARE ALSO THE TWO THAT ARE USED THE LEAST AMOUNT. I BELIEVE IT TO BE A MANUFACTURERS DEFECT.

Apr 27, 2015 Electrical System 99,000 mi

FOR NO APPARENT REASON, THE ELECTRICAL ON MY DASHBOARD WENT OUT. I WAS TOLD IT WAS CALLED THE FRONT INTERFACE. IT HAS NEVER BEEN MISTREATED, ABUSED NOR HAS IT EVER BEEN EXPOSED TO MOISTURE OR LIQUIDS. I CAN'T USE OR ADJUST THE RADIO, SATELLITE, CD PLAYER, NOR THE HEAT AND AIR. HOWEVER, THE HEAT I...

Apr 27, 2015 Electrical System 99,000 mi

FOR NO APPARENT REASON, THE ELECTRICAL ON MY DASHBOARD WENT OUT. I WAS TOLD IT WAS CALLED THE FRONT INTERFACE. IT HAS NEVER BEEN MISTREATED, ABUSED NOR HAS IT EVER BEEN EXPOSED TO MOISTURE OR LIQUIDS. I CAN'T USE OR ADJUST THE RADIO, SATELLITE, CD PLAYER, NOR THE HEAT AND AIR. HOWEVER, THE HEAT I...

Mar 18, 2015 Visibility/wiper 52,000 mi

MY WIFE WAS DRIVING DOWN THE INTERSTATE YESTERDAY, WHEN THE REAR PASSENGER DOOR WINDOW SHATTERED INTO PIECES FOR APPARENTLY NO REASON. THANKFULLY NO ONE WAS INJURED. BASED ON INFORMATION FOUND ON THE INTERNET, THIS HAS HAPPENED WITH OTHER FORD MODELS AND YEARS AS WELL. I HAVE SEEN WHERE NHTSA HAS...

Mar 18, 2015 Unknown Or Other 52,000 mi

MY WIFE WAS DRIVING DOWN THE INTERSTATE YESTERDAY, WHEN THE REAR PASSENGER DOOR WINDOW SHATTERED INTO PIECES FOR APPARENTLY NO REASON. THANKFULLY NO ONE WAS INJURED. BASED ON INFORMATION FOUND ON THE INTERNET, THIS HAS HAPPENED WITH OTHER FORD MODELS AND YEARS AS WELL. I HAVE SEEN WHERE NHTSA HAS...

Mar 18, 2015 Structure 52,000 mi

MY WIFE WAS DRIVING DOWN THE INTERSTATE YESTERDAY, WHEN THE REAR PASSENGER DOOR WINDOW SHATTERED INTO PIECES FOR APPARENTLY NO REASON. THANKFULLY NO ONE WAS INJURED. BASED ON INFORMATION FOUND ON THE INTERNET, THIS HAS HAPPENED WITH OTHER FORD MODELS AND YEARS AS WELL. I HAVE SEEN WHERE NHTSA HAS...

Mar 18, 2015 Visibility/wiper 52,000 mi

MY WIFE WAS DRIVING DOWN THE INTERSTATE YESTERDAY, WHEN THE REAR PASSENGER DOOR WINDOW SHATTERED INTO PIECES FOR APPARENTLY NO REASON. THANKFULLY NO ONE WAS INJURED. BASED ON INFORMATION FOUND ON THE INTERNET, THIS HAS HAPPENED WITH OTHER FORD MODELS AND YEARS AS WELL. I HAVE SEEN WHERE NHTSA HAS...

Mar 18, 2015 Unknown Or Other 52,000 mi

MY WIFE WAS DRIVING DOWN THE INTERSTATE YESTERDAY, WHEN THE REAR PASSENGER DOOR WINDOW SHATTERED INTO PIECES FOR APPARENTLY NO REASON. THANKFULLY NO ONE WAS INJURED. BASED ON INFORMATION FOUND ON THE INTERNET, THIS HAS HAPPENED WITH OTHER FORD MODELS AND YEARS AS WELL. I HAVE SEEN WHERE NHTSA HAS...

Mar 18, 2015 Structure 52,000 mi

MY WIFE WAS DRIVING DOWN THE INTERSTATE YESTERDAY, WHEN THE REAR PASSENGER DOOR WINDOW SHATTERED INTO PIECES FOR APPARENTLY NO REASON. THANKFULLY NO ONE WAS INJURED. BASED ON INFORMATION FOUND ON THE INTERNET, THIS HAS HAPPENED WITH OTHER FORD MODELS AND YEARS AS WELL. I HAVE SEEN WHERE NHTSA HAS...

Nov 22, 2014 Seat Belts 54,000 mi

THE DRIVERS SIDE SEAT BELT JUST LOCKED UP AND WILL NOT COME BACK OUT, TOOK IT TO THE DEALER AND THEY WANT 623.00 TO REPLACE IT ARE YOU KIDDING ME ?? PAID 19,000 FOR THE CAR LESS THEN A YEAR AGO SO I TRY TO GOOGLE THIS PROBLEM AND IT SAYS IF I TRY TO FIX IT MYSELF THE AIRBAGS COULD BE SET OFF ...

Nov 22, 2014 Seat Belts 54,000 mi

THE DRIVERS SIDE SEAT BELT JUST LOCKED UP AND WILL NOT COME BACK OUT, TOOK IT TO THE DEALER AND THEY WANT 623.00 TO REPLACE IT ARE YOU KIDDING ME ?? PAID 19,000 FOR THE CAR LESS THEN A YEAR AGO SO I TRY TO GOOGLE THIS PROBLEM AND IT SAYS IF I TRY TO FIX IT MYSELF THE AIRBAGS COULD BE SET OFF ...

Nov 19, 2014 Service Brakes Crash 34,000 mi

WHEN PRESSING THE BRAKE PEDAL THE CAR WOULD NOT STOP OR SLOW. PEDAL WENT TO THE FLOOR AND STILL NO STOPPING. CRASHED INTO THE REAR END OF ANOTHER VEHICLE.

Nov 19, 2014 Service Brakes Crash 34,000 mi

WHEN PRESSING THE BRAKE PEDAL THE CAR WOULD NOT STOP OR SLOW. PEDAL WENT TO THE FLOOR AND STILL NO STOPPING. CRASHED INTO THE REAR END OF ANOTHER VEHICLE.

Oct 7, 2014 Steering 59,000 mi

DRIVING MY 2011 FORD FLEX A WARNING CAME ON FOR "SERVICE POWER STEERING" BEFORE THE POWER STEERING FAILED. THERE WAS NO PREVIOUS WARNING AND THE INCIDENT NEARLY CAUSED AN ACCIDENT. *TR

Oct 7, 2014 Steering 59,000 mi

DRIVING MY 2011 FORD FLEX A WARNING CAME ON FOR "SERVICE POWER STEERING" BEFORE THE POWER STEERING FAILED. THERE WAS NO PREVIOUS WARNING AND THE INCIDENT NEARLY CAUSED AN ACCIDENT. *TR

Aug 9, 2014 Structure 36,000 mi

AUTOMATIC/MOTORIZED REAR HATCH FAILED.....MOTOR OPENED HATCH TO FULL NORMAL EXTENSION AND THEN SLAMMED DOWN WITH NOTHING TO SLOW IT DOWN...NARROWLY MISSING MY 5 YEAR OLD CHILD. WAS TOLD SHOCKS FAILED AS WELL AS HATCH MOTOR.... SO NOTHING IN PLACE TO SLOW DOWN THE FALL. TYPICALLY IF MOTOR GOES OUT......

Aug 9, 2014 Seats 35,000 mi

BENCH SEAT...SECOND ROW BEHIND PASSENGER SEAT. TO GAIN ACCESS TO THIRD ROW....HAVE TO HIT BUTTON AND SEAT AUTOMATICALLY FLIPS AND FOLDS FORWARD TO ALLOW YOU ACCESS TO THIRD ROW. THE SECOND ROW SEAT FLIPS FORWARD WITH SUCH FORCE IT ABSOLUTELY PRESENTS A HAZARD TO EITHER A CHILD AND EVEN AN ADULT THA...

Aug 9, 2014 Structure 36,000 mi

AUTOMATIC/MOTORIZED REAR HATCH FAILED.....MOTOR OPENED HATCH TO FULL NORMAL EXTENSION AND THEN SLAMMED DOWN WITH NOTHING TO SLOW IT DOWN...NARROWLY MISSING MY 5 YEAR OLD CHILD. WAS TOLD SHOCKS FAILED AS WELL AS HATCH MOTOR.... SO NOTHING IN PLACE TO SLOW DOWN THE FALL. TYPICALLY IF MOTOR GOES OUT......

Aug 9, 2014 Seats 35,000 mi

BENCH SEAT...SECOND ROW BEHIND PASSENGER SEAT. TO GAIN ACCESS TO THIRD ROW....HAVE TO HIT BUTTON AND SEAT AUTOMATICALLY FLIPS AND FOLDS FORWARD TO ALLOW YOU ACCESS TO THIRD ROW. THE SECOND ROW SEAT FLIPS FORWARD WITH SUCH FORCE IT ABSOLUTELY PRESENTS A HAZARD TO EITHER A CHILD AND EVEN AN ADULT THA...

Jul 29, 2014 Engine 7,500 mi

ENGINE HAD MASSIVE TOP ENGINE DETONATION (BACKFIRE) WITH ONLY 7500 MILES ON NEW CAR. EVER SINCE THIS EVENT THE CAR SHUDDERS, STAMMERS, SHAKES AND DOES NOT WANT TO ACCELERATE SMOOTHLY. THE PROBLEM VARIES IN DAILY SEVERITY AND IS ALWAYS WORSE IN WET, HEAVY MOISTURE PERIODS. I HAVE TAKEN THE CAR TO...

Jul 29, 2014 Engine 7,500 mi

ENGINE HAD MASSIVE TOP ENGINE DETONATION (BACKFIRE) WITH ONLY 7500 MILES ON NEW CAR. EVER SINCE THIS EVENT THE CAR SHUDDERS, STAMMERS, SHAKES AND DOES NOT WANT TO ACCELERATE SMOOTHLY. THE PROBLEM VARIES IN DAILY SEVERITY AND IS ALWAYS WORSE IN WET, HEAVY MOISTURE PERIODS. I HAVE TAKEN THE CAR TO...

Jul 26, 2014 Power Train 65,000 mi

FROM A STOP, TRANSMISSION SLIPPED, BANGED INTO 1ST (OR 2ND GEAR), DID IT AGAIN AROUND 50 MPH, FELT LIKE THE TRANNY SLIPPED AND THEN BANGED INTO GEAR. THE BANGING INTO GEAR IS A VIOLENT LURCH. TOOK IT TO FORD TOLD NOTHING WRONG WITH VEHICLE (EVEN THOUGH I HAD PRIOR TSB'S ON SAME TRANNY ISSUES IN 01/2...

Jul 26, 2014 Power Train 65,000 mi

FROM A STOP, TRANSMISSION SLIPPED, BANGED INTO 1ST (OR 2ND GEAR), DID IT AGAIN AROUND 50 MPH, FELT LIKE THE TRANNY SLIPPED AND THEN BANGED INTO GEAR. THE BANGING INTO GEAR IS A VIOLENT LURCH. TOOK IT TO FORD TOLD NOTHING WRONG WITH VEHICLE (EVEN THOUGH I HAD PRIOR TSB'S ON SAME TRANNY ISSUES IN 01/2...

Jul 25, 2014 Service Brakes 46,700 mi

ON MY WAY HOME FROM WORK 7-14-2014, ENTERED THE EXIT RAMP TO GRATIOT NORTH BOUND AND HAD TO STOP FOR A LIGHT. WHEN THE LIGHT CHANGED GREEN I EASED OFF OF MY REAR BRAKES AND HEARD A LOUD NOISE COMING FROM THEM AND COULD TELL THAT THE BRAKES WERE SEIZING UP A LITTLE. SO THE NEXT DAY AND THERE AFTER ...

Jul 25, 2014 Service Brakes 46,700 mi

ON MY WAY HOME FROM WORK 7-14-2014, ENTERED THE EXIT RAMP TO GRATIOT NORTH BOUND AND HAD TO STOP FOR A LIGHT. WHEN THE LIGHT CHANGED GREEN I EASED OFF OF MY REAR BRAKES AND HEARD A LOUD NOISE COMING FROM THEM AND COULD TELL THAT THE BRAKES WERE SEIZING UP A LITTLE. SO THE NEXT DAY AND THERE AFTER ...

Jun 10, 2014 Power Train 5,200 mi

LUNGING AND STALLING AT START UP AND WHEN ACCELERATING AT HIGHWAY SPEEDS. *TR

Jun 10, 2014 Power Train 5,200 mi

LUNGING AND STALLING AT START UP AND WHEN ACCELERATING AT HIGHWAY SPEEDS. *TR

Apr 1, 2014 Engine 68,260 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS SUDDEN REDUCTION OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH TURBO BOOSTER WERE REPLACED. MOST RECENTLY, THE FAILURE RECURRED AND ONE OF THE TURB...

Apr 1, 2014 Engine 68,260 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS SUDDEN REDUCTION OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH TURBO BOOSTER WERE REPLACED. MOST RECENTLY, THE FAILURE RECURRED AND ONE OF THE TURB...

Mar 17, 2014 Service Brakes 57,811 mi

PERSISTENT BRAKE SQUEALING EVEN THOUGH BRAKES WERE REGULARLY SERVICED. ON FURTHER INSPECTION, IT WAS DISCOVERED THAT A FRONT BRAKE CALIPER WAS CRACKED AND LEAKING. HAD TO BE REPLACED. REPLACED BOTH FRONT CALIPERS AND ASSOCIATED PARTS FOR SAFETY REASONS, PARTS AND LABOR TOTALED OVER $1000. NO ONE HAD...

Mar 17, 2014 Service Brakes 57,811 mi

PERSISTENT BRAKE SQUEALING EVEN THOUGH BRAKES WERE REGULARLY SERVICED. ON FURTHER INSPECTION, IT WAS DISCOVERED THAT A FRONT BRAKE CALIPER WAS CRACKED AND LEAKING. HAD TO BE REPLACED. REPLACED BOTH FRONT CALIPERS AND ASSOCIATED PARTS FOR SAFETY REASONS, PARTS AND LABOR TOTALED OVER $1000. NO ONE HAD...

Feb 18, 2014 Engine 10,000 mi

OUR 2011 FORD FLEX WE BOUGHT "NEW" IN OCTOBER OF 2010. IT HAS ALL THE BELLS & WHISTLES & HAD A STICKER PRICE OF ALMOST $51,000 DOLLARS! THIS CAR DOESN'T LIKE TO GET WET! IT STALLS IN THE SNOW, RAIN, CAR WASH & EVEN PUDDLES! IT JUST "SHUTS DOWN" IN THE MIDDLE OF AN INTERSECTION.....IT WILL "PUTT PUTT...

Feb 18, 2014 Engine 10,000 mi

OUR 2011 FORD FLEX WE BOUGHT "NEW" IN OCTOBER OF 2010. IT HAS ALL THE BELLS & WHISTLES & HAD A STICKER PRICE OF ALMOST $51,000 DOLLARS! THIS CAR DOESN'T LIKE TO GET WET! IT STALLS IN THE SNOW, RAIN, CAR WASH & EVEN PUDDLES! IT JUST "SHUTS DOWN" IN THE MIDDLE OF AN INTERSECTION.....IT WILL "PUTT PUTT...

Aug 22, 2013 Service Brakes 23,000 mi

CPSC: I1380138A. 2011 FORD FLEX. CONSUMER STATED THAT THE CHEMICALS USED TO MELT ICE AND SNOW CAUSES BRAKES ROTORS TO ROT. STATED AT 23,000 MILES HIS REAR BRAKES HAD TO BE REPLACED. ALSO AT 32,000 MILES ALL THE ROTORS WERE ROTTEN AGAIN. *LN

Aug 22, 2013 Service Brakes 23,000 mi

CPSC: I1380138A. 2011 FORD FLEX. CONSUMER STATED THAT THE CHEMICALS USED TO MELT ICE AND SNOW CAUSES BRAKES ROTORS TO ROT. STATED AT 23,000 MILES HIS REAR BRAKES HAD TO BE REPLACED. ALSO AT 32,000 MILES ALL THE ROTORS WERE ROTTEN AGAIN. *LN

May 15, 2013 Engine And Engine Cooling 30,000 mi

THE CAR HAS A TERRIBLE SMELL COMING FROM THE AIR CONDITIONING UNIT. THE CAR HAS BEEN TO THE DEALER ON SEVERAL OCCASIONS WHERE THEY STATE THAT IT'S THE 'FILTER' BUT THE PROBLEM CONTINUES. THIS ISSUE HAS NEVER BEEN FULLY RESOLVED AND IS ON-GOING. THE CAR HAS OTHER MINOR DEFECTS WITH THE WINDOW OPERA...

May 15, 2013 Visibility 30,000 mi

THE CAR HAS A TERRIBLE SMELL COMING FROM THE AIR CONDITIONING UNIT. THE CAR HAS BEEN TO THE DEALER ON SEVERAL OCCASIONS WHERE THEY STATE THAT IT'S THE 'FILTER' BUT THE PROBLEM CONTINUES. THIS ISSUE HAS NEVER BEEN FULLY RESOLVED AND IS ON-GOING. THE CAR HAS OTHER MINOR DEFECTS WITH THE WINDOW OPERA...

May 15, 2013 Engine And Engine Cooling 30,000 mi

THE CAR HAS A TERRIBLE SMELL COMING FROM THE AIR CONDITIONING UNIT. THE CAR HAS BEEN TO THE DEALER ON SEVERAL OCCASIONS WHERE THEY STATE THAT IT'S THE 'FILTER' BUT THE PROBLEM CONTINUES. THIS ISSUE HAS NEVER BEEN FULLY RESOLVED AND IS ON-GOING. THE CAR HAS OTHER MINOR DEFECTS WITH THE WINDOW OPERA...

May 15, 2013 Visibility 30,000 mi

THE CAR HAS A TERRIBLE SMELL COMING FROM THE AIR CONDITIONING UNIT. THE CAR HAS BEEN TO THE DEALER ON SEVERAL OCCASIONS WHERE THEY STATE THAT IT'S THE 'FILTER' BUT THE PROBLEM CONTINUES. THIS ISSUE HAS NEVER BEEN FULLY RESOLVED AND IS ON-GOING. THE CAR HAS OTHER MINOR DEFECTS WITH THE WINDOW OPERA...

May 14, 2013 Visibility/wiper 6,177 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT SHE WAS UNABLE TO ADJUST THE DRIVER'S SIDE-VIEW MIRRORS. THE CONTACT STATED THAT THE PLASTIC CASE SURROUNDING THE SIDE VIEW MIRRORS WERE MELTING DUE TO THE SUN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DID NOT DETERMINE A CAUSE FOR THE F...

May 14, 2013 Visibility/wiper 6,177 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT SHE WAS UNABLE TO ADJUST THE DRIVER'S SIDE-VIEW MIRRORS. THE CONTACT STATED THAT THE PLASTIC CASE SURROUNDING THE SIDE VIEW MIRRORS WERE MELTING DUE TO THE SUN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DID NOT DETERMINE A CAUSE FOR THE F...

Mar 7, 2013 Electrical System 45,000 mi

WAS DRIVING DOWN THE FREEWAY-NO RAIN OR INCLEMENT WEATHER. AT 70MPH HAD TOTAL LOSS OF POWER (NO LIGHTS, NO POWER STEERING, NOTHING) WITH NO PREVIOUS WARNING. ABLE TO GET TO SIDE OF ROAD WITHOUT INCIDENT. CAR RESTARTED AND HAD NO FURTHER PROBLEMS. I IMMEDIATELY CALLED MY FORD DEALER AND HAD THE C...

Mar 7, 2013 Electrical System 45,000 mi

WAS DRIVING DOWN THE FREEWAY-NO RAIN OR INCLEMENT WEATHER. AT 70MPH HAD TOTAL LOSS OF POWER (NO LIGHTS, NO POWER STEERING, NOTHING) WITH NO PREVIOUS WARNING. ABLE TO GET TO SIDE OF ROAD WITHOUT INCIDENT. CAR RESTARTED AND HAD NO FURTHER PROBLEMS. I IMMEDIATELY CALLED MY FORD DEALER AND HAD THE C...

Nov 13, 2012 Power Train 34,000 mi

TRANSMISSION ON FLEX OFTEN HESITATES AND THUNKS WITH A LURCH. THE LURCH IS SO BAD IT NOW FEELS LIKE WE ARE BEING HIT. IT HAS HAPPENED IN BOTH FORWARD AND REVERSE. TRIED TO GET IT REPAIRED TWICE AT DEALER - HAVEN'T BEEN ABLE TO FIX. ONLINE FORUMS WITH OWNERS AND SERVICE BULLETINS DESCRIBE SIMILAR PRO...

Nov 13, 2012 Power Train 34,000 mi

TRANSMISSION ON FLEX OFTEN HESITATES AND THUNKS WITH A LURCH. THE LURCH IS SO BAD IT NOW FEELS LIKE WE ARE BEING HIT. IT HAS HAPPENED IN BOTH FORWARD AND REVERSE. TRIED TO GET IT REPAIRED TWICE AT DEALER - HAVEN'T BEEN ABLE TO FIX. ONLINE FORUMS WITH OWNERS AND SERVICE BULLETINS DESCRIBE SIMILAR PRO...

Jul 9, 2012 Engine And Engine Cooling 25,000 mi

THERE WERE TWO OCCURRENCES. ON 7/5/12, THE FLEX WAS PARKED BUT STILL RUNNING, WE RAISED THE REAR DOOR/TAILGATE TO REMOVE ITEMS FROM THE FLEX. ONE OF MY 4 YEAR OLD DAUGHTERS STOOD NEAR THE BACK BUMPER AREA AND RECEIVED A BURN TO HER LEG FROM ONE OF THE EXHAUST PIPES CREATING A C SHAPE IMPRINT OF THE...

Jul 9, 2012 Engine And Engine Cooling 25,000 mi

THERE WERE TWO OCCURRENCES. ON 7/5/12, THE FLEX WAS PARKED BUT STILL RUNNING, WE RAISED THE REAR DOOR/TAILGATE TO REMOVE ITEMS FROM THE FLEX. ONE OF MY 4 YEAR OLD DAUGHTERS STOOD NEAR THE BACK BUMPER AREA AND RECEIVED A BURN TO HER LEG FROM ONE OF THE EXHAUST PIPES CREATING A C SHAPE IMPRINT OF THE...

May 4, 2012 Engine And Engine Cooling 3,500 mi

THE EXHAUST MUFFLER HOLDING HOOK IS SEVERLY RUSTED. PART WAS REPLACED BY THE DEALER IN 05/03/11. REPLACED PART IS SEVERLY RUSTED AGAIN. VEHICLE HAS 7500 MILES ONLY. THE VEHICLE IS DRIVEN TO A MINIMUM DURING THE WINTER MONTHS. THIS IS A POTENTIAL HAZARD SINCE THE MUFLER COULD FALL OFF THE CAR WHILE D...

May 4, 2012 Engine And Engine Cooling 3,500 mi

THE EXHAUST MUFFLER HOLDING HOOK IS SEVERLY RUSTED. PART WAS REPLACED BY THE DEALER IN 05/03/11. REPLACED PART IS SEVERLY RUSTED AGAIN. VEHICLE HAS 7500 MILES ONLY. THE VEHICLE IS DRIVEN TO A MINIMUM DURING THE WINTER MONTHS. THIS IS A POTENTIAL HAZARD SINCE THE MUFLER COULD FALL OFF THE CAR WHILE D...

Feb 16, 2012 Steering 9,063 mi

ON AUGUST 8, 2011 AND FEBRUARY 8, 2012, MY NEW FLEX SHUT DOWN WHILE I WAS DRIVING. THE DASHBOARD LIGHTS FLASHED ON, AND THE VEHICLE TURNED OFF - TOTAL ELECTRICAL FAILURE - COULDN'T ACCELERATE OR BRAKE - HAD TO PAINFULLY PULL CAR OFF THE ROAD. CAR WAS TOWED TO DEALER. FORD DEALER PERFORMED DIAGNOS...

Feb 16, 2012 Electrical System 9,063 mi

ON AUGUST 8, 2011 AND FEBRUARY 8, 2012, MY NEW FLEX SHUT DOWN WHILE I WAS DRIVING. THE DASHBOARD LIGHTS FLASHED ON, AND THE VEHICLE TURNED OFF - TOTAL ELECTRICAL FAILURE - COULDN'T ACCELERATE OR BRAKE - HAD TO PAINFULLY PULL CAR OFF THE ROAD. CAR WAS TOWED TO DEALER. FORD DEALER PERFORMED DIAGNOS...

Feb 16, 2012 Engine And Engine Cooling 9,063 mi

ON AUGUST 8, 2011 AND FEBRUARY 8, 2012, MY NEW FLEX SHUT DOWN WHILE I WAS DRIVING. THE DASHBOARD LIGHTS FLASHED ON, AND THE VEHICLE TURNED OFF - TOTAL ELECTRICAL FAILURE - COULDN'T ACCELERATE OR BRAKE - HAD TO PAINFULLY PULL CAR OFF THE ROAD. CAR WAS TOWED TO DEALER. FORD DEALER PERFORMED DIAGNOS...

Feb 16, 2012 Steering 9,063 mi

ON AUGUST 8, 2011 AND FEBRUARY 8, 2012, MY NEW FLEX SHUT DOWN WHILE I WAS DRIVING. THE DASHBOARD LIGHTS FLASHED ON, AND THE VEHICLE TURNED OFF - TOTAL ELECTRICAL FAILURE - COULDN'T ACCELERATE OR BRAKE - HAD TO PAINFULLY PULL CAR OFF THE ROAD. CAR WAS TOWED TO DEALER. FORD DEALER PERFORMED DIAGNOS...

Feb 16, 2012 Electrical System 9,063 mi

ON AUGUST 8, 2011 AND FEBRUARY 8, 2012, MY NEW FLEX SHUT DOWN WHILE I WAS DRIVING. THE DASHBOARD LIGHTS FLASHED ON, AND THE VEHICLE TURNED OFF - TOTAL ELECTRICAL FAILURE - COULDN'T ACCELERATE OR BRAKE - HAD TO PAINFULLY PULL CAR OFF THE ROAD. CAR WAS TOWED TO DEALER. FORD DEALER PERFORMED DIAGNOS...

Feb 16, 2012 Engine And Engine Cooling 9,063 mi

ON AUGUST 8, 2011 AND FEBRUARY 8, 2012, MY NEW FLEX SHUT DOWN WHILE I WAS DRIVING. THE DASHBOARD LIGHTS FLASHED ON, AND THE VEHICLE TURNED OFF - TOTAL ELECTRICAL FAILURE - COULDN'T ACCELERATE OR BRAKE - HAD TO PAINFULLY PULL CAR OFF THE ROAD. CAR WAS TOWED TO DEALER. FORD DEALER PERFORMED DIAGNOS...

Nov 9, 2011 Child Seat

THERE WAS NO SPECIFIC INCIDENT; THE PROBLEM RECURS SPONTANEOUSLY, WITHOUT INCIDENT. THE PROBLEM IS THAT THE SUPER LATCH BELT LOOSENS SIGNIFICANTLY ON ITS OWN AFTER BEING CORRECTLY AND TIGHTLY INSTALLED. IT HAS HAPPENED NUMEROUS TIMES WHILE INSTALLED REAR-FACING IN TWO DIFFERENT CARS. REINSTALLATI...

Nov 9, 2011 Child Seat

THERE WAS NO SPECIFIC INCIDENT; THE PROBLEM RECURS SPONTANEOUSLY, WITHOUT INCIDENT. THE PROBLEM IS THAT THE SUPER LATCH BELT LOOSENS SIGNIFICANTLY ON ITS OWN AFTER BEING CORRECTLY AND TIGHTLY INSTALLED. IT HAS HAPPENED NUMEROUS TIMES WHILE INSTALLED REAR-FACING IN TWO DIFFERENT CARS. REINSTALLATI...

Sep 27, 2011 Seats 16,439 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN ONE OF HER CHILDREN ACCIDENTALLY PRESSED THE BUTTON TO AUTOMATICALLY FOLD DOWN THE THIRD ROW PASSENGER SEAT. WHILE THE SEAT WAS FOLDING DOWN, ANOTHER CHILD'S LEG GOT STUCK BETWEEN THE SEAT AND FLOORBOARD. AS A...

Sep 27, 2011 Seats 16,439 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN ONE OF HER CHILDREN ACCIDENTALLY PRESSED THE BUTTON TO AUTOMATICALLY FOLD DOWN THE THIRD ROW PASSENGER SEAT. WHILE THE SEAT WAS FOLDING DOWN, ANOTHER CHILD'S LEG GOT STUCK BETWEEN THE SEAT AND FLOORBOARD. AS A...

Sep 21, 2011 Engine And Engine Cooling

THERE IS A STRONG SULFUR SMELL IN THE CABIN AFTER A HARD ACCELERATION, IT SMELLS SIMILAR TO CATALYTIC CONVERTER EXHAUST ODOR. SERVICE DEPARTMENT WAS ABLE TO REPLICATE THE ODOR BUT TOLD ME THAT THEY DO NOT KNOW HOW TO FIX THE PROBLEM.

Sep 21, 2011 Engine And Engine Cooling

THERE IS A STRONG SULFUR SMELL IN THE CABIN AFTER A HARD ACCELERATION, IT SMELLS SIMILAR TO CATALYTIC CONVERTER EXHAUST ODOR. SERVICE DEPARTMENT WAS ABLE TO REPLICATE THE ODOR BUT TOLD ME THAT THEY DO NOT KNOW HOW TO FIX THE PROBLEM.

Aug 10, 2011 Steering 9,000 mi

INTERMITTENT FAILURE OF ELECTRIC POWER STEERING ASSIST. THIS HAS OCCURRED 3 TIMES IN A 6 MONTH PERIOD. FAILURES ON INITIAL VEHICLE START, TRACTION/STABILITY CONTROL SYSTEM FAILURE IS INDICATED. STEERING WHEEL IS VERY DIFFICULT TO TURN DUE TO LACK OF POWER ASSIST. TURNING CAR OFF AND RESTARTING W...

Aug 10, 2011 Steering 9,000 mi

INTERMITTENT FAILURE OF ELECTRIC POWER STEERING ASSIST. THIS HAS OCCURRED 3 TIMES IN A 6 MONTH PERIOD. FAILURES ON INITIAL VEHICLE START, TRACTION/STABILITY CONTROL SYSTEM FAILURE IS INDICATED. STEERING WHEEL IS VERY DIFFICULT TO TURN DUE TO LACK OF POWER ASSIST. TURNING CAR OFF AND RESTARTING W...

Aug 9, 2011 Power Train 1,500 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT WHENEVER ACCELERATING TO PASS ANOTHER VEHICLE, FUMES WOULD EMIT INTO THE CABIN OF THE VEHICLE WITH THE VENTS CLOSED AND THE WINDOWS OPEN. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN ACCELERATING AT A HIGH RATE OF SPEED. THE C...

Aug 9, 2011 Power Train 1,500 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT WHENEVER ACCELERATING TO PASS ANOTHER VEHICLE, FUMES WOULD EMIT INTO THE CABIN OF THE VEHICLE WITH THE VENTS CLOSED AND THE WINDOWS OPEN. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN ACCELERATING AT A HIGH RATE OF SPEED. THE C...

Aug 8, 2011 Equipment 9,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE RACK THAT WAS MOUNTED ON THE ROOF DETACHED FROM THE VEHICLE AND HIT ANOTHER VEHICLE THAT WAS TRAVELING BEHIND THE CONTACT. AN AUTHORIZED DEALER WAS NOTIFIED AND AN APPOINTMENT WAS SCHEDULED TO DIAGNOSE THE FAILU...

Aug 8, 2011 Equipment 9,000 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE RACK THAT WAS MOUNTED ON THE ROOF DETACHED FROM THE VEHICLE AND HIT ANOTHER VEHICLE THAT WAS TRAVELING BEHIND THE CONTACT. AN AUTHORIZED DEALER WAS NOTIFIED AND AN APPOINTMENT WAS SCHEDULED TO DIAGNOSE THE FAILU...

Jul 20, 2011 Equipment 70 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE AIR CONDITIONER ACTIVATED THE CONTACT NOTICED A SMELL SIMILAR TO PETROLEUM TAR COMING FROM THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT TESTED THE IN...

Jul 20, 2011 Equipment 70 mi

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE AIR CONDITIONER ACTIVATED THE CONTACT NOTICED A SMELL SIMILAR TO PETROLEUM TAR COMING FROM THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT TESTED THE IN...

May 19, 2011 Tires 350 mi

HANKOOK OPTIMA 19" TIRE SIDEWALL FOR FORD FLEX. I PURCHASE A BRAND NEW 2011 FORD FLEX ON 5/5/11 WITH 19" HANKOOK OPTIMA TIRES. 2 DAYS AGO, MY SIDEWALL BUSTED AS I ENTERED MY DRIVEWAY, WHICH RAISED, BUT THAT I HAVE DRIVEN OVER HUNDREDS OF TIMES WITH MY INFINITY FX35 TIRES WITHOUT A PROBLEM. I DON'...

May 19, 2011 Tires 350 mi

HANKOOK OPTIMA 19" TIRE SIDEWALL FOR FORD FLEX. I PURCHASE A BRAND NEW 2011 FORD FLEX ON 5/5/11 WITH 19" HANKOOK OPTIMA TIRES. 2 DAYS AGO, MY SIDEWALL BUSTED AS I ENTERED MY DRIVEWAY, WHICH RAISED, BUT THAT I HAVE DRIVEN OVER HUNDREDS OF TIMES WITH MY INFINITY FX35 TIRES WITHOUT A PROBLEM. I DON'...

Apr 15, 2011 Power Train 4,550 mi

MY VEHICLE WILL ACT AS IF IT IS IN NEUTRAL WHEN I PULL AWAY FROM A STOP. THE ENGINE REVS WITH NO FORWARD MOVEMENT THEN THE TRANSMISSION "BANGS" INTO GEAR AND THE VEHICLE PROCEEDS. THE HESITATION COULD CAUSE AN ACCIDENT. THERE ARE NUMEROUS REPORTS FROM OTHER OWNERS ON THE FORDFLEX.NET FORUM ABOUT THI...

Apr 15, 2011 Power Train 4,550 mi

MY VEHICLE WILL ACT AS IF IT IS IN NEUTRAL WHEN I PULL AWAY FROM A STOP. THE ENGINE REVS WITH NO FORWARD MOVEMENT THEN THE TRANSMISSION "BANGS" INTO GEAR AND THE VEHICLE PROCEEDS. THE HESITATION COULD CAUSE AN ACCIDENT. THERE ARE NUMEROUS REPORTS FROM OTHER OWNERS ON THE FORDFLEX.NET FORUM ABOUT THI...

Mar 28, 2011 Power Train 8,000 mi

MY VEHICLE WILL ACT AS IF IT IS IN NEUTRAL WHEN I PULL AWAY FROM A STOP. THE ENGINE REVS WITH NO FORWARD MOVEMENT THEN THE TRANSMISSION "BANGS" INTO GEAR AND THE VEHICLE PROCEEDS. THE HESITATION COULD CAUSE AN ACCIDENT. THERE ARE NUMEROUS REPORTS FROM OTHER OWNERS ON THE FORDFLEX.NET FORUM ABOUT ...

Mar 28, 2011 Power Train 8,000 mi

MY VEHICLE WILL ACT AS IF IT IS IN NEUTRAL WHEN I PULL AWAY FROM A STOP. THE ENGINE REVS WITH NO FORWARD MOVEMENT THEN THE TRANSMISSION "BANGS" INTO GEAR AND THE VEHICLE PROCEEDS. THE HESITATION COULD CAUSE AN ACCIDENT. THERE ARE NUMEROUS REPORTS FROM OTHER OWNERS ON THE FORDFLEX.NET FORUM ABOUT ...

Jan 27, 2011 Seats 300 mi

A FRIEND OF MINE RECENTLY PURCHASED A 2011 FORD FLEX. UPON BRINGING IT HOME WE DECIDED TO LET MY CHILDREN INSIDE THE VEHICLE TO "CHECK IT OUT" AS MY OLDER SON WOULD SAY. WHEN MY YOUNGEST SON, 18 MONTHS AT THE TIME ENTERED THE SECOND ROW OF THE CAR, HE WENT TO REACH FOR THE SEAT BELT( TRYING TO BE CO...

Jan 27, 2011 Seats 300 mi

A FRIEND OF MINE RECENTLY PURCHASED A 2011 FORD FLEX. UPON BRINGING IT HOME WE DECIDED TO LET MY CHILDREN INSIDE THE VEHICLE TO "CHECK IT OUT" AS MY OLDER SON WOULD SAY. WHEN MY YOUNGEST SON, 18 MONTHS AT THE TIME ENTERED THE SECOND ROW OF THE CAR, HE WENT TO REACH FOR THE SEAT BELT( TRYING TO BE CO...

Oct 28, 2010 Steering 40 mi

CAR SHUT OFF COMPLETELY WHILE DRIVING. IT HAS HAPPENED TWICE ONCE ON THE HIGHWAY AND ONCE ON A RESIDENTIAL STREET WHILE MAKING A LEFT HAND TURN BOTH TIMES POWER STEERING WAS GONE. TOOK CAR TO DEALER AND THEY CANNOT FIND ANYTHING BECAUSE IT DID NOT LEAVE A SIGNATURE. THE CAR HAS BEEN IN THE DEALERSHI...

Oct 28, 2010 Engine And Engine Cooling 40 mi

CAR SHUT OFF COMPLETELY WHILE DRIVING. IT HAS HAPPENED TWICE ONCE ON THE HIGHWAY AND ONCE ON A RESIDENTIAL STREET WHILE MAKING A LEFT HAND TURN BOTH TIMES POWER STEERING WAS GONE. TOOK CAR TO DEALER AND THEY CANNOT FIND ANYTHING BECAUSE IT DID NOT LEAVE A SIGNATURE. THE CAR HAS BEEN IN THE DEALERSHI...

Oct 28, 2010 Steering 40 mi

CAR SHUT OFF COMPLETELY WHILE DRIVING. IT HAS HAPPENED TWICE ONCE ON THE HIGHWAY AND ONCE ON A RESIDENTIAL STREET WHILE MAKING A LEFT HAND TURN BOTH TIMES POWER STEERING WAS GONE. TOOK CAR TO DEALER AND THEY CANNOT FIND ANYTHING BECAUSE IT DID NOT LEAVE A SIGNATURE. THE CAR HAS BEEN IN THE DEALERSHI...

Oct 28, 2010 Engine And Engine Cooling 40 mi

CAR SHUT OFF COMPLETELY WHILE DRIVING. IT HAS HAPPENED TWICE ONCE ON THE HIGHWAY AND ONCE ON A RESIDENTIAL STREET WHILE MAKING A LEFT HAND TURN BOTH TIMES POWER STEERING WAS GONE. TOOK CAR TO DEALER AND THEY CANNOT FIND ANYTHING BECAUSE IT DID NOT LEAVE A SIGNATURE. THE CAR HAS BEEN IN THE DEALERSHI...