2014 FORD FLEX Electrical System Problems

I know that the 2015-2019 Ford Flex is being recalled for rear camera issues and "B" pillar mldgs. coming loose. My 2014 Flex has these same issues. What about earlier models?

Rear camera view is inverted or not displayed when reversing. Unsafe to back vehicle due to this failure. Has not been diagnosed/repaired by a service center. Has not functioned properly for 7-8 years.

The back-up camera is malfunctioning. Either appear blank or will work for about 5 seconds then go blank. Took to mechanic and was confirmed as malfunctioning per codes, but wasn't able to completely diagnose.

Faulty back up camera. Shows inverted and distorted image, or fails to operate at all. Has been an issue for about 3 years.

Rear back up camera has stopped working

Rear backup camera not working or distorted. This has a recall on the 2019 Ford Flex but none of the other years. If you look into this, this has been a major issue since 2013 with all of the Ford Flex vehicles.

Front Control Interface Module failure resulting in unresponsive climate controls and audio. The issue starts with the audio stopping, followed by the HVAC turning off and then followed by defrosters turning on full blast. No warning prior to these turning off. Safety issue is the full on heaters happened on a 90+ degree day with a full car. With windows down, the heat and humidity inside and outside the vehicle rose to unsafe levels. Initial diagnosis was a software update, then a PCM replacement and finally Front Control Interface Module replacement.

No warning lights , electric steering failed while turning on a busy Highway. Was able to barely keep control fighting with Manual steering . Took the vehicle into independent shop and they replaced steering rack. $2500 dollars.

The contact owns a 2014 Ford Flex. The contact stated that on various occasions, the vehicle failed to start. The contact also stated that the vehicle failed to unlock using the key fob. The contact had a locksmith go to her residence, and the key fob battery, and two unknown fuses were replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that on various occasions, the "No Key Detected" message was displayed. The vehicle was taken to a local dealer, where the failure could not be duplicated. The contact stated that the failure persisted and that when the vehicle was taken back to the dealer, it was diagnosed that the key fob needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred. The vehicle was towed back to the dealer, where it was diagnosed that the remote function actuator module needed to be replaced; however, the part for the repair was discontinued. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 99,000.

Mileage: 99,000

We were experiencing an intermittent electrical issue where the vehicle would crank but not start every time. The vehicle was towed to the dealership on two separate occasions and the mechanic was unable to properly test the vehicle and/or recreate the problem. After some further research, I found a recall on slightly older VIN numbers for this model Flex. The recall for the Fuel Pump Control Module: Fuel system, gasoline: Delivery: Fuel pump Recall date 2016-08-24 Recall no. 16V621000 Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump. Recall consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash. Recall action: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31. In addition, I located a forum of owners who were experiencing the same issues. These individuals either replaced the component themselves or had the service performed by a mechanic. https://www.fordflex.net/forums/viewtopic.php?p=212782&sid=6b719ac74855e58a8f26cce53f76b60f#p212782 We are the single owners of this vehicle, and the miles are low at 38,036. I replaced the Fuel Pump Control Module GA8Z-9D370-A several days ago and it started immediately, without exception or issue. I saved the part in case the NHTSA needs it for any testing. I would urge the consideration of expanding the coverage of recalls to include more VINs since the risk for engine shutdown could cause a crash.

Approximately 2 months ago car would not start. Towed to dealer on Friday. Dealer evaluated it on Monday but car resumed starting. Retrieved car. This morning problem returned. Having already done a lot of research on this apparently common issue it seems most of the time it is the fuel pump control module located behind the plastic trim on the passenger side B pillar. A replacement part was acquired from a Ford Parts Dealer and installed into the car. Car starts and runs fine now.

The universal joint at the end of the steering column failed causing the vehicle to become difficult to steer. and The fuel pump module failed causing a no start situation

The contact owns a 2014 Ford Flex. The contact stated that the dealer had previously replaced the master window switch; however, the failure recurred, preventing all four windows from rolling up or down as well as the sunroof from opening. The vehicle was taken to the dealer where it was diagnosed that the body control module (BCM) needed to be replaced; however, the part was no longer manufactured. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 95,000.

Mileage: 95,000

Driver side door locks are malfunctioning. the system says the door is open when it is securely closed. The system won’t turn off interior lights which drains the battery. It also won’t allow locks to lock thinking the door is ajar. There are recalls for this issue on other Ford SUV’s but not for the Flex.

My car thinks passenger door is constantly open. And my car alarm goes off sporadically all hours of day and night. Rain sleet or snow even hot weather.

The Driver Door Ajar light comes on even when the door has been closed. It takes a few times of closing the door hard before the light goes off. The alert means the interior lights stay on and it keeps alerting me that I'm not in Park. If I can't get the alert light to go off, this would be a hazard to driving, especially at night.

DOORS DO NOT LOCK WHILE DRIVING; WARNING THAT DOOR IS NOT CLOSED WILL CONTINUE INDEFINITELY

BOUGHT USED WITH 65,000 MILES, AT 75,000 MILES PASSENGER BACK DOOR SENSOR WENT BAD CAUSING CAR TO SAY "RIGH BACK DOOR AJAR" AND THE LIGHTS STAY ON, DOORS DO NOT LOCK WHEN DRIVING, ALARM GOES OFF INTERMITTENTLY. WHY HAS FORD NOT DONE SOMETHING ABOUT THIS - CLEARLY A PROBLEM. ALSO THE 2ND ROW SEAT BELTS HAVE BEEN A NIGHTMARE. KIDS ALWAYS GETTING STUCK - CNA'T UNLATCH THEM. ONE OF THE RECEPTECLES JUST FELL APART - NOT SAFE! WHY HASN'T FORD DONE SOMETHING ABOUT THIS. I OWN 5 FORD VEHICLES AND THE OLDER VEHICLES RUN GREAT - NO ISSUES. SEEMS LIKE FROM 2012 AND NEWER THERE IS NOTHING BUT PROBLEMS. WHAT HAPPENED TO THE QUALITY AND CARE FROM FORD?

Mileage: 98,000

THE CAR WILL RANDOMLY DING AND AN ALERT WILL APPEAR ON THE LEFT GAUGE AREA, BOTH WHILE DRIVING AND IN PARK. THE FIRST ONE USUALLY SAYS, 'ENGINE ON'. IT IS IMMEDIATELY FOLLOWED BY 3 OTHER ALERTS. THE SECOND ONE USUALLY SAYS, 'DRIVER DOOR AJAR', EVEN THOUGH IT IS TIGHTLY CLOSED. THEN ANOTHER ONE APPEARS THAT SAYS, 'MY KEY ACTIVE DRIVE SAFELY'. THEN ANOTHER ONE WILL APPEAR THAT SAYS, 'LIFTGATE AJAR', OR 'VEHICLE APPROACHING FROM LEFT'. THIS HAPPENS WHEN THERE ARE NO CARS NEARBY. IT RANDOMLY HAPPENS WHEN PARKED AS WELL AS WHEN DRIVING. IT CAN BE VERY STARTLING WHEN THE ONE COMES ON THAT SAYS ANOTHER VEHICLE IS APPROACHING SINCE THE DINGING IS MUCH FASTER AND IS INTENDED TO LET YOU KNOW OF A POSSIBLE ACCIDENT. IT DOES IT ALL THE TIME. THIS ISN'T THE FIRST TIME IT HAS HAPPENED BUT WE GOT A RECALL NOTICE EARLIER THIS YEAR AND THOUGHT THAT WAS WHAT THIS WAS. THEN I LOOKED IT UP SINCE WE NEVER RECEIVED ANOTHER MAILER TO LET US KNOW WHEN PARTS WOULD BE AVAILABLE, AND THAT IS WHEN I FOUND OUT THAT THE RECALL IS FOR SOMETHING ELSE.

Mileage: 75,818

DRIVER DOOR SENSOR DETECTS DOOR AS OPEN WHEN IT IS CLEARLY CLOSED. NO MATTER HOW MUCH YOU SLAM DOOR THE SENSOR DOESN'T ACKNOWLEDGE THE DOOR AS CLOSED. THIS KEEPS THE INSIDE LIGHTS ON AND CAR DOORS WILL NOT LOCK EVEN WHEN IN MOTION. THIS HAPPENS WHEN YOU ENTER CAR. WARNING STAYS ON WHILE YOU ARE DRIVING. YOU HAVE TO SLAM DOOR SEVERAL TIMES REALLY HARD AND HOPE IT ACKNOWLEDGE DOOR AS CLOSED SO YOU CAN LICK CAR AND TURN ON ALARM.

Mileage: 86,600

THE LIGHT STAYS ON SAYING PASSENGER DOOR NOT CLOSED. ALL DOORS ARE CLOSED. DOUBLE CHECK BUT LIGHT VERY SELDOM GOES OUT. MAKES THE LIGHTS STAY ON IN THE CAR LONGER THAN USUAL, CAN'T LOCK THE CAR DOOR, IF CAR IS PARKED AND WARNING LIGHT ABOUT DOOR GOES OFF AND YOU LOCK THE CAR THE ALARM WILL GO OFF ANYTIME DURING DAY OR NIGHT. LIGHT SAYING DOOR NOT CLOSED COMES ON WHILE DRIVING, FIRST CRANK UP, WHEN YOU CUT CAR OFF OR WHEN YOU OPEN DOOR TO GET IN AND OUT OF THE CAR.

IT SAYS PASSENGER DOOR IS OPEN WHILE DRIVING AND INTERIOR LIGHTS WON'T GO OFF FOR A COUPLE OF MILES THEN CAR ALARM GOES OFF HOURS LATER. *TR

Mileage: 98,000

MY DOOR STARTED TO SAY THAT THE REAR PASSENGER DOOR WAS OPEN. AND 1 WEEK LATER I GOT A RECALL NOTICE FOR THE DRIVER SIDE DOOR SENSOR SAYING IT IS OPEN OR AJAR. I ASKED FORD IF THIS INCLUDED THE BACK DOOR. THEY REQUIRED THAT I TAKE IN MY CAR. I TOOK IT IN AND THEY NEVER INFORMED ME IF IT INCLUDED THE BACK DOOR THEY JUST WENT AHEAD AND FIXED THE FRONT DOOR WHICH WAS ALWAYS WORKING.

LIGHTS WILL NOT GO OFF INSIDE CAR SAYS THERE IS A DOOR OPEN MAKES IT VERY UNSAFE FOR ME TO DRIVE RUNS DOWN CAR BATTERY ALARM GOES OFF EVERY NIGHT DUE TO THIS ELECTRICAL FLAW

Mileage: 80,000

SPEAKERS LET OUT EXTREMELY LOUD CRACKLE NOISE, EAR PIERCING STATIC NOISE AND ALL OF A SUDDEN THE RADIO NO LONGER WORKS. THE RADIO DOES TURN ON BUT YOU CAN NOT CHANGE THE CHANNEL NOR ANY SOUND. ABSOLUTELY NO SOUND NO MATTER WHAT THE VOLUME IS AT. IF MY PHONE IS PAIRED TO THE RADIO IT'S COMPLETE SILENCE AND BOTH PARTIES HEAR NOTHING BUT SILENCE. THIS HAPPENS NOT MATTER IF YOU ARE DRIVING OR PARKED. YOU GET THE SAME RESULTS IN ALL POSITIONS OF THE VEHICLE.

Mileage: 95,000

CAR STALL AND WOULD NOT START. REPLACED FUEL PUMP AND WORKING AGAIN BUT MY BIN WAS NOT LISTED UNDER THE RECALL FROM WHAT I CAN SEE RODORS WARPED 3 TURNS. REPLACED BREAKS TWICE WITHIN 10,000 MILES.

Mileage: 62,000

PASSENGER AJAR SENSOR IS FAULTY, CONSTANTLY REMAINING ON. THIS KEEPS ALL LIGHTING ON WHEN REVERSING POSING A GREAT RISK WHEN BACKING THE VEHICLE UP ESPECIALLY IN EVENING HOURS. WE HAVE BEEN TOLD THIS IS A COMMON PROBLEM WITH NEWER FORD VEHICLES AND OUR SURPRISED THIS HAS NOT BEEN RECALLED YET. IT IS VERY DIFFICULT TO SAFELY DRIVE WITH THE INTERIOR LIGHTS STAYING ON.

VERY DIFFICULT TO STEER..LIKE THE POWER STEERING IS GONE. WHILE DRIVING, TURNING LEFT OR RIGHT DID NOT MATTER. AT THIS POINT PROBLEM UNKNOWN.

Mileage: 54,000

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START IN COLD WEATHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HUNTINGTON FORD (2890 S ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 852-0400) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 65,818.

Mileage: 65,818

MY FUEL PUMP AND IS NOT COMMUNICATING WITH ELECTRIC PERM MODULE AND MY CAR IS NOT STARTING IT CUT OFF ON THE HIGHWAY GOING 70 MPH IT CAME BACK ON AND NOW IT WON'T COME ON AT ALL

Mileage: 80,000

MY FLEX WOULDN'T START EVEN AFTER A JUMPSTART; RENDERED A "STARTING SYSTEM FAULT . SERVICE DEPARTMENT FOUND A DEAD CELL IN THE BATTERY AND THE KEYS/FOBS WERE UNRECOGNIZED. SO A NEW BATTERY AND 2 NEW KEYS AND FOBS ARE BEING REPROGRAMMED FOR $881.00. THE STARTING SYSTEM FAULT SEEMS TO BE COMMON AS OF LATE.

Mileage: 47,778

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT THERE WAS AN ELECTRIC POWER STEERING FAILURE AND THE STEERING WHEEL FELT TIGHT. IN ADDITION, THERE WAS A LOSS OF POWER STEERING ABILITY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER (TEAM FORD, 702-395-5100, LOCATED AT 5445 DREXEL ROAD, LAS VEGAS, NV 89130) DIAGNOSED THAT THE FUEL PUMP MAY NEED TO BE REPLACED. FURTHER DIAGNOSTIC TESTING CONCERNING AN ENGINE AND ELECTRICAL FAILURE ASSOCIATED WITH THE STEERING WAS NEEDED. THE VEHICLE WAS ALSO TO BE REPAIRED PER MANUFACTURER CAMPAIGN NUMBER: 12M02 (SYNC WITH MYFORD MYLINCOLN TOUCH WARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE APIM). THE DEALER PROVIDED A LOANER VEHICLE AND WAS WAITING ON THE GUIDELINES FROM THE MANUFACTURER TO REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

WHILE DRIVING POWER STEERING FAILED AND CAN'T STEER TO HARD ALSO AIR CONDITIONER BLOWER STOPPED WORKING AT THE SAME TIME

Mileage: 80,000

ENGINE HAS STALLED SEVERAL TIMES WHILE TRAVELING DOWN ROAD. UNEXPECTED LOSS OF POWER AT THE SAME TIME AS ENGINE STALL. ALSO UNPROMPTED CALL TO FORD VEHICLE REPORT NUMBER WHILE TRAVELING NUMEROUS TIMES. ONCE CAR IS RESTARTED, SEVERAL CODES ARE LIT INCLUDING TRAC CONTROL AND ENGINE LIGHT. THIS HAS HAPPENED 3 TIMES IN THE LAST 30 DAYS.

Mileage: 40,000

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START, AND THE ENGINE WARNING INDICATOR AND CODE: 90627 ILLUMINATED. THE CONTACT CALLED SUNLAND FORD AT (760) 241-7751 (LOCATED AT 15330 PALMDALE RD, VICTORVILLE, CA 92392) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT HE REPAIRED THE VEHICLE HIMSELF, BUT THE DETAILS WERE NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. *TT THE CONSUMER STATED THE VIN SHOULD HAVE BEEN LISTED IN THE EXISTING RECALL, HAD ALL THE SIGNS WHICH MET THE REQUIREMENTS. THE FUEL PUM CONTROL MODULE WAS REPLACED. UPDATED 12/13/18*JB

Mileage: 57,000

DOOR LATCH SENSORS ARE FAULTY. WE REPLACED THE FRONT PASSENGER LATCH SENSOR IN APRIL 2017 AND NOW NEED TO REPLACE THE BACK PASSENGER LATCH. BECAUSE THE ELECTRICAL/SECURITY SYSTEM TELLS THE CAR THE DOOR IS AJAR, IT DOES NOT ALLOW THE POWER LOCKS TO FUNCTION WHILE THE CAR IS RUNNING. IT ALSO DRAINS THE BATTERY BY NOT TURNING THE INTERIOR DOME LIGHT OFF AS WELL AS SETTING OFF THE CAR ALARM UNPREDICTABLY. THE INTERIOR DOME LIGHTS ALSO COME ON WHILE THE CAR IS DRIVING, WHICH IS DISTRACTING TO THE DRIVER.

Mileage: 50,000

I KEEP GETTING "DOOR AJAR" NOTIFICATION ON MY RIGHT PASSENGER DOOR. I SEE THAT THIS IS A KNOWN ISSUE IN THE FORD FLEX AND THE FORD ESCAPE MODELS.

Mileage: 58,360

TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR "PASSENGER SIDE DOOR AJAR" AND THE WRENCH ICON "SEE MANUAL" WARNING INDICATORS ILLUMINATED. AFTERWARDS, THE VEHICLE STALLED. THE CONTACT EXITED THE VEHICLE TO CHECK THE DOORS, BUT ALL THE DOORS WERE CLOSED. THE CONTACT RE-ENTERED THE VEHICLE, BUT IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO CARMAX (11225 PARKSIDE DR., KNOXVILLE, TENNESSEE) AND THEN TOWED TO THE AUTHORIZED DEALER (TED RUSSELL FORD LINCOLN, 9925 PARKSIDE DR., KNOXVILLE, TENNESSEE) WHERE IT WAS DIAGNOSED THAT THE FUEL CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THE FAILURE FIRST OCCURRED ON NOVEMBER 25, 2017. AFTER THAT FAILURE, THE VEHICLE WAS TOWED TO THE SAME CARMAX DEALER WHERE IT WAS DIAGNOSED AND REPAIRED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 48,224.

Mileage: 48,224

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE COULD NOT START AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE FUEL PUMP AND THE FUEL MODULE WERE DEFECTIVE AND THE BATTERY DIED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED OR IF THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

FORD FLEX VIN [XXX] PASSENGER DOOR WHEN CLOSED TIGHT, SHOWS DOOR AJAR AND ALL DOORS WON'T LOCK. OCCASIONALLY, WHILE UNDERWAY, DOOR AJAR NOTICE WILL TURN OFF AND DOORS WILL LOCK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

IN MID 2015 PASSENGER REAR DOOR LIGHT KEPT COMING ON EVERY TIME I DROVE, WITH THE DASH LIGHT SAYING "DOOR AJAR" EVEN THOUGH THE DOOR WAS CLOSED COMPLETELY. THIS CAUSED CABIN LIGHTS TO STAY ON UNTIL REACHING 10 MPH, MAKING IT AN EXTREME SAFETY HAZARD TO DRIVE IN REVERSE IN THE DARK, BECAUSE YOU CANNOT SEE WHAT IS BEHIND YOU. ALSO CAUSED BATTERY TO RUN DOWN, DOOR CHIME RINGS CONSTANTLY WHILE DRIVING (EVERY TIME I APPLY THE BRAKES) AND CAUSED CAR ALARM TO GO OFF AT ANY HOUR, INCLUDING THE MIDDLE OF THE NIGHT, CAUSING NEIGHBOR COMPLAINTS. FORD DEALERSHIP WHERE I PURCHASE THE CAR WOULD DO NOTHING, SAYING IT WAS NOT UNDER WARRANTY, SO I FINALLY PAID TO REPLACE THE FAULTY SENSOR AT THEODORE ROBBINS FORD IN COSTA MESA FOR $413.40 ON 10/5/2016. IN JANUARY 2017 THE SAME "DOOR AJAR" MESSAGE BEGAN APPEARING FOR THE DRIVER'S DOOR, EVERY TIME I DRIVE IT, CAUSING THE SAME PROBLEMS OF DOME LIGHTS ON, OBSCURING NIGHT VISION, CHIMES AND CAR ALARM GOING OFF. ON 4/13/17 THE BATTERY, WHICH HAS ALREADY BEEN REPLACED ONCE, IS DEAD, DUE TO BEING RUN DOWN BY THE FAULTY DOOR LATCH. THIS IS A MANUFACTURING DEFECT AND I WOULD LIKE TO BE REIMBURSED FOR DOOR LATCH I REPLACED ON 10/6/16, AND FOR DRIVER'S DOOR LATCH THAT IS NOW FAILING, AND FOR A NEW BATTERY.

POWER STEERING QUIT WHILE IN A PARKING LOT. I STOPPED, SHUT OFF THE VEHICLE, AND IT RESET. THE PASSENGER SIDE DOOR AJAR LIGHT CONSTANTLY STAYS ON, EVEN THOUGH THE DOOR IS SHUT. THIS WILL NOT ALLOW THE DOORS TO BE LOCKED, AND THE INTERIOR LIGHTS STAY ON UNTIL THE VEHICLE REACHES 15 MPH. IT HAS ALSO CAUSED THE LIGHTS TO STAY ON INSIDE THE CAR, DRAINING THE BATTERY.

Mileage: 40,000

DOOR AJAR LIGHT COMES ON WHEN ALL DOORS ARE CLOSED. THIS OCCURS WHEN THE VEHICLE IS STATIONARY OR SOMETIMES WHILE IN MOTION. THIS KEEPS THE DOORS FROM BEING LOCKED WHILE THE CAR IS IN MOTION. I'M TOLD BY FORD THIS IS A TSB (KNOWN ISSUE) BUT IS NOT A COVERED REPAIR.

Mileage: 45,000

TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO A COMPLETE STOP AND THE VEHICLE RESTARTED NORMALLY. THE CONTACT DROVE HOME. THE VEHICLE DID NOT START AFTER APPROXIMATELY FOUR HOURS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,721.

Mileage: 42,721

A1 INCOMING EMAIL: FORD REFUSES TO COMMUNICATE WITH CUSTOMER REGARDING NHTSA SAFETY RECALL. *SMD THE CONSUMER STATED THE VEHICLE STALLED IN TRAFFIC, IT WOULD NOT REMOTE START, AND THE DASHBOARD SYNC SYSTEM WOULD GO BLANK WHILE DRIVING. *JB

THE CAR WILL STALL WITHOUT WARNING. IT HAS BEEN RECALLED. FORD DOES NOT HAVE THE PART IN STOCK ACCORDING TO PARENT FORD MOTOR COMPANY. FORD MOTOR DOES NOT OFFER AN ALTERNATIVE VEHICLE FOR CUSTOMER. THIS PUTS THE BURDEN OF RISK ON THE CUSTOMER ON A KNOWN SAFETY PROBLEM. CAR STOPPED IN SCHOOL PARKING LOT CAUSING PROBLEMS WITH TRAFFIC IN AND OUT OF SCHOOL.

Mileage: 65,000

OUR 2014 FORD FLEX INDICATES PASSENGER DOOR AJAR (RIGHT FRONT DOOR) ON THE INSTRUMENT PANEL, EVEN THOUGH THE DOOR APPEARS PROPERLY CLOSED. REPEATED ATTEMPTS (UP TO 50 OR MORE) ARE REQUIRED TO GET THE DOOR TO CLOSE WITH THE INDICATOR LIGHT TURNING OFF. ONCE THE DOOR IS CLOSED PROPERLY, WITH THE INDICATOR LIGHT OFF, THE DOOR AJAR LIGHT MAY TURN ON AGAIN WHILE THE CAR IS OFF AND NOT MOVING, CAUSING THE ALARM TO SOUND. IN ADDITION, WHILE DRIVING, THE PASSENGER DOOR AJAR LIGHT MAY SUDDENLY TURN ON, CAUSING THE NEED TO PULL OVER TO INSURE THE DOOR IS CLOSED PROPERLY. THIS HAS HAPPENED ON TURNS AND ON STRAIGHT ROADS. THIS IS A SAFETY HAZARD, AS PARKING ALONG THE SIDE OF A HIGHWAY OR ROADWAY CAN CAUSE A DANGEROUS SITUATION NOT ONLY FOR THE PASSENGER RIDING IN THE FRONT SEAT BUT ALSO FOR ALL PASSENGERS IN THE CAR. WE ARE CONCERNED THAT AT SOME POINT THE DOOR LATCH MAY FAIL AND THE DOOR MAY OPEN WHILE MOVING. THIS ISSUE OCCURS EACH TIME THE DOOR IS OPENED AND INTERMITTENTLY WHILE MOVING OR PARKED. WE HAVE DISCUSSED THIS ISSUE WITH THE LOCAL FORD SERVICE DEPARTMENT PRIOR TO THE SEPTEMBER EXPANSION OF THE DOOR LATCH RECALL AND THEY INDICATED THAT OUR VEHICLE IS NOT COVERED BY THE CURRENT RECALLS EVEN THOUGH THE REPRESENTATIVE WAS VERY AWARE OF THE PROBLEM OCCURRING. HIS INDICATION WAS THAT IT "MOSTLY HAPPENED ON THE DRIVER DOOR". WE BELIEVE THAT OUR VEHICLE SHOULD ALSO BE COVERED BY THE RECALL.

Mileage: 50,000

THE DRIVER DOOR AJAR SENSOR IS MALFUNCTIONING MAKING MY VEHICLE BELIEVE THAT THE DOOR IS OPEN ALL THE TIME. THIS CAUSES THE DOOR LOCKS ON ALL DOORS TO UNLOCK EVEN WHEN VEHICLE IS IN MOTION.

Mileage: 50,000

A COUPLE MONTHS AFTER PURCHASING MY VEHICLE THE CHECK ENGINE LIGHT CAME ON AND I LOST POWER TO SOME OF THE COMPUTER SYSTEMS, I CALLED THE DEALER SHIP AND TOLD THEM THE PROBLEM, MY FATHER HAD ALREADY PLUG HIS OBD READER INTO THE CAR AND SO I WAS ABLE TO LET THEM KNOW WHAT THE CODE HAD COME UP ON THE READER. WHEN I TOOK THE CAR TO THE DEALER SHIP THERE WAS A PROBLEM WITH BROKEN WIRES.

Mileage: 2,100

TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE THE VEHICLE WAS PARKED, THE DOOR AND TRUNK AJAR WARNING LIGHT ILLUMINATED WHEN THE DOORS AND TRUNK WERE PROPERLY CLOSED. IN ADDITION, ALL THE DOORS FAILED TO REMAINED LOCKED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

DRIVERS DOOR LATCH SWITCH IS DEFECTIVE.THE PART WAS REPLACED BY THE DEALER LAST YEAR BEFORE I PURCHASED THE CAR AND I HAD POINTED IT OUT TO THEM. BEFORE RECEIVING THE CAR. THE PROBLEM PURSISTES. I CAN NOT GET IT TOO CLOSE PROPERLY.WHEN I ENTER THE VEHICLE.I CAN CAUSE THE CAR TOO FLASH THE LIGHTS AND BEEP THE HORN AFTER IT IS PARKED AND I AM IN THE HOUSE. I LIVE IVE IN MPLS.,MN..IT IS WINTER HERE AND THIS PROBLEM COULD DRAIN THE BATTERY IN SHORT ORDER IN SUB ZERO WEATHER.I NEED A PERMANENT SOLUTION TO THIS DEFECT.

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT THE DOOR AJAR WARNING SENSORS ILLUMINATED WHEN THE VEHICLE'S DOORS WERE CLOSED. THE INTERIOR LIGHTING ACTIVATED. THE DOORS ALSO UNLATCHED AND LOCKED INDEPENDENTLY WHILE DRIVING AND THE SECURITY SYSTEM ALSO ACTIVATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE ELECTRONIC DOOR SYSTEM WAS CLEANED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

ON SEVERAL OCCASIONS, THE EQUIPMENT THAT IS SUPPOSED TO REVEAL THE MILES PER GALLON HAS FROZEN. THE FIRST TIME, IT FROZE AT 19.4 MPH REGARDLESS OF DRIVING SPEED AND ON ANOTHER OCCASION, AFTER A SERVICE CALL, IT FROZE AT 21.1 MPH. *TR

Mileage: 4,104

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

Mileage: 34,000

MY PREGNANT WIFE WAS PUTTING OUR 20 MONTH OLD SON IN VEHICLE. SHE PLACED HER PURSE WITH THE KEYLESS ENTRY FOB INTO CAR AND CLOSED THE REAR PASSENGER DOOR. SHE FOUND THE VEHICLE NOW ENTIRELY LOCKED AT ALL DOORS AND WOULD NOT OPEN DESPITE THE KEY FOB BEING INSIDE THE VEHICLE. IT IS BELOW FREEZING OUTSIDE AND OUR SON IS NOW LOCKED INTO THE CAR AND GETTING COLDER. MY WIFE CALLED ME. I HAD HER CALL 911. I CALLED FORD ROADSIDE ASSISTANCE AND EXPLAINED THE EMERGENCY WE HAD. FORD ROADSIDE ASSISTANCE SAID THERE IS NOTHING THEY COULD DO AND SUGGESTED I CALL SYNC. I THEN CALLED SYNC AND THEY TOLD ME THERE'S NOTHING THEY CAN DO AND TO CALL ROADSIDE ASSISTANCE. I CALLED ROADSIDE ASSISTANCE BACK AND THEY WERE EVEN MORE RUDE THIS TIME AND TOLD ME THERE'S NOTHING THAT CAN BE DONE. I EXPLAINED TO EACH CONTACT THERE WAS A TODDLER LOCKED IN A VEHICLE. WE FINALLY CALLED THE FORD DEALERSHIP AND THEY SIMPLY GAVE US A 5 DIGIT CODE TO ENTER INTO THE KEYPAD ON THE VEHICLE AFTER VERIFYING SOME INFORMATION. I FIND THIS EXTREMELY TROUBLING AND CONCERNING FORD ROADSIDE ASSISTANCE AND FORD SYNC DID NOT HAVE THE KNOWLEDGE TO DIRECT US OR AN ABILITY TO PROVIDE THE MANUFACTURER ASSIGNED 5 DIGIT KEYPAD CODE FOR ENTERING THE VEHICLE. NOT TO MENTION THEY WERE NOT CONCERNED WITH THE SEVERITY OF THE SITUATION ONE BIT. THE OUTCOME OF THIS ISSUE COULD HAVE RESULTED QUITE WORSE THAN IT DID. AN INVESTIGATION NEEDS TO BE PERFORMED ON PROCEDURES FORD ROADSIDE ASSISTANCE AND FORD SYNC EMPLOYEES ARE TO FOLLOW IN LIFE THREATENING SITUATIONS INVOLVING WOMEN AND CHILDREN WITH THEIR VEHICLES, SPECIFICALLY WHEN INFANTS/TODDLERS AND CHILDREN ARE LOCKED INSIDE FORD VEHICLES. AT THIS POINT WE CAN ONLY ASSUME THE VEHICLE HAS AN ELECTRICAL PROBLEM WHICH RESULTED IN ALL DOORS AND HATCHES LOCKING WHILE THE KEYLESS FOB WAS INSIDE THE VEHICLE. *JS

Mileage: 7,000