2015 FORD FLEX Problems & Recalls

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that while in reverse(R), the rearview camera would display a blank or distorted image. The c...

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The con...

Mileage: 123,000

The contact owns a 2015 Ford Flex. The contact stated that the back-over prevention camera image was displayed upside-down. There were static lines on the screen, and the camera became inoperable. The message to “Contact Dealer” was displayed. The local dealer was contacted, and it was determine...

I am having the same issues that were recalled in the 2019 Ford Flex backup camera. My 2015 Ford Flex backup camera is malfunctioning, going black, flipping the image and flashing randomly. It has progressively gotten worse.

I contacted Ford about my issue when I learned that recalls on other Ford products were issued for my fault. I was told that there was no recall for this issue and they would only fix it if I paid for it. Since then a recall for 2015 Ford Flex has finally been issued. My 2015 Ford Flex is experienci...

back up camera works intermittently. black screen, camera not available, works for short period of time then goes blank, and upside down camera have all been exhibited .

back up camera works intermittently. black screen, camera not available, works for short period of time then goes blank, and upside down camera have all been exhibited .

The contact owns a 2015 Ford Flex. The contact stated that while reversing, the back-over prevention screen failed to function as intended. Additionally, the message “Camera not Available” was displayed. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repai...

Mileage: 115,000

Steering Service Fault and Avancetrac Service popped up while driving, vehicle has 110k miles. Lost all power steering, so we pulled off into the closest parking lot. Code U3000 pulled up with a code reader, waiting to have vehicle towed to Ford for a solution.

Steering Service Fault and Avancetrac Service popped up while driving, vehicle has 110k miles. Lost all power steering, so we pulled off into the closest parking lot. Code U3000 pulled up with a code reader, waiting to have vehicle towed to Ford for a solution.

The contact owns a 2015 Ford Flex. The contact state that while driving on two occasions at undisclosed speeds, the vehicle lost power steering functionality and the steering wheel became very stiff. The "Power Steering Assist Fault" message was displayed. During the first failure, the contact pulle...

Mileage: 130,000

The back up camera has been malfunctioning for nearly two years; if T something that happens randomly I contacted Ford and they said it’s my responsibility to get it repaired because it’s not an issue on our 2015 Ford Flex when in fact many 2015 Ford Flex were recalled for the same issue I hav...

The rear backup camera works intermittently and often the screen will display a message that 'Camera is unavailable. Please contact your dealership.' At this point, the camera does not work and the screen will not display the view.

The contact owns a 2015 Ford Flex. The contact stated while reversing, the back-over prevention camera displayed a black screen. The contact stated that the failure had occurred several times. The contact stated that occasionally the images were displayed upside down. In addition, the contact stated...

Mileage: 100,000

The contact owns a 2015 Ford Flex. The contact stated while driving at an undisclosed speed, the back-over prevention camera did not function as intended. The contact stated that the back-over prevention camera displayed an upside-down image. In addition, the contact stated that the back-over preve...

Mileage: 75,500

My backup camera will show a blank and or distorted image or the camera will be inverted so when I back up, everything is upside down. There is a recall already for this, but it is for the 2014 and 2019 Ford flex not the 2015.

The contact owns a 2015 Ford Flex. The contact stated while reversing, the rearview camera image displayed was upside down and the image was distorted. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V951000 (Back Over Prevention)...

Mileage: 73,000

Backup camera screen is either black or upside down. It’s been like this for awhile and can’t always see what’s behind me. Available for inspection.

Car lost power while driving on interstate CIL indicates P0171 P0174 codes

The contact owns a 2015 Ford Flex. The contact stated that while the vehicle was shifted into reverse, the back-over prevention camera screen image displayed an unknown service error message, showed an upside-down image, and displayed a blacked-out image occasionally. No warning light was illuminate...

Mileage: 40,000

Rearview camera issues- Camera does not come on 90% of the time. Will get an error that camera requires service. I brought this ford's attention when a similar recall went out on the Bronco, as I also own a Bronco. I was advise a there was no details available

The contact owns a 2015 Ford Flex. The contact stated while driving 45 MPH, the message "Steering Assist Loss - Service Now" was displayed. The contact stated that the vehicle lost power steering functionality while driving 20 minutes later. The contact pulled over to the side of the road. The vehic...

Mileage: 183,000

On [XXX] I was driving on the freeway when suddenly my car dash warning appeared “ no power steering assist, pull over safely. The power steering completely stopped working- on [XXX], took to Ford Dealership where it was confirmed with code U300:49 48. The steering gear was replaced . The car stop...

Few months back the car stopped working. I took it to repair shop (#1), and they told me I needed to replace the battery. I had them install a new battery, and the car started again. Couple of days later, the car was dead again, so I jumped it. I jumped it about 3 more times, within 2 weeks, so...

The contact owns a 2015 Ford Flex. The contact stated while driving at various speeds, the vehicle made abnormal grinding sounds. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed but no issues were found. The dealer sprayed rust off the exhaust. The...

Mileage: 96,000

The contact owns a 2015 Ford Flex. The contact stated while driving at various speeds, the vehicle made abnormal grinding sounds. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed but no issues were found. The dealer sprayed rust off the exhaust. The...

Mileage: 96,000

FUEL PUMP CONTROL MODULE SYSTEM FAILURE. DIAGNOSTIC CONFIRMED WITH FORD DEALER

I was exiting the interstate and an error message came up in mid turn and I lost my power assisted steering causing me to almost hit the concrete divider.

The contact owns a 2015 Ford Flex. The contact stated while driving 65 MPH, the steering wheel seized. The vehicle was towed to the residence. The contact related the failure to a faulty steering control module; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer...

Mileage: 145,000

My power steering failed with out warning while turning off of an off ramp. I have had the car repaired it needed and entire steering rack. It only had 60,000 miles on it at the time. I almost wiped out bad. It was all I had to continue to drive it to a safe place.

The contact owns a 2015 Ford Flex. The contact stated that after restarting the vehicle, the "Steering Assist" and "Advance Track" messages were displayed and the steering wheel was very difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the rack and ...

Mileage: 80,000

We were on the way back from the grocery store on September 4th, 2021. We were traveling on the freeway at about 60mph when the car suddenly lost power. The only warning light was a wrench on the display. All electrical power remained on but there was no engine power and no acceleration. We we...

A Ford Lincoln dealer installed a new Battery Cable Assembly (Part DA8Z*14300*BA) in my 2015 Ford Flex on 8/5/2021. After 20 miles of driving in two trips the power steering failed at the start of a third trip on 8/6/2021. I struggled to get the vehicle to a parking lot and turned it off. The yellow...

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA campaign number: 20V072000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manuf...

The contact owns a 2015 Ford Flex. The contact stated while driving 25 mph, the power steering failed not allowing the contact to steer the vehicle. The contact stated that the power steering assist warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with ...

Mileage: 96,000

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 20V072000 (SUSPENSION) however, the part to do the recall repair was not yet available. The contact called two local dealers and it was confirmed that the part was not yet available. The contact stated tha...

TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FORD OF OCALA, INC. (2816 NW PINE AVE, OCALA, FL 34475) WHERE IT WAS CONFIRMED THAT THE PART W...

THE POWER STEERING SYSTEM REVERTS TO MANUAL STEERING MODE DUE TO THE POWER STEERING CONTROL MODULE (PSCM) DETECTING A MOTOR POSITION SENSOR FAULT. IN MANUAL STEERING MODE THERE IS STILL A MECHANICAL LINKAGE BETWEEN THE STEERING WHEEL AND THE ROAD WHEELS, ALLOWING STEERING CONTROL TO BE MAINTAINED. W...

Mileage: 19,000

TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. BANNER FORD (943 N CAUSEWAY BLVD, MANDEVILLE, LA 70471; (985) 234-5678) WAS CONTACTED AND IT WAS CONFIRMED THAT T...

VEHICLE WAS IN MOTION ON A HIGHWAY, SEVERAL WARNINGS QUICKLY APPEARED ON THE DASH THEN SIMULTANEOUSLY ALL POWER STEERING FUNCTIONS STOPPED WORKING AND VEHICLE WAS EXTREMELY DIFFICULT TO STEER. WHEN TRYING TO GUIDE THE VEHICLE TO A STOP, THE STEERING WHEEL WAS TRYING TO CORRECT ITSELF RESULTING IN TH...

Mileage: 52,825

WHEN VEHICLE IN MOTION ON MAJOR ROADWAY, LOSS OF POWER AND GOES INTO LIMP MODE. YELLOW WRENCH LIGHTS UP. VEHICLE DOES NOT RESPOND TO THROTTLE. I HAVE TO SHUT OFF VEHICLE AND TURN IT BACK ON . THERE IS NO DTC CODE WHEN CHECKED. I WAS ALMOST REAR ENDED WITH MY CHILDREN IN THE VEHICLE AT TIME OF INCIDE...

Mileage: 55,000

WHEN VEHICLE IN MOTION ON MAJOR ROADWAY, LOSS OF POWER AND GOES INTO LIMP MODE. YELLOW WRENCH LIGHTS UP. VEHICLE DOES NOT RESPOND TO THROTTLE. I HAVE TO SHUT OFF VEHICLE AND TURN IT BACK ON . THERE IS NO DTC CODE WHEN CHECKED. I WAS ALMOST REAR ENDED WITH MY CHILDREN IN THE VEHICLE AT TIME OF INCIDE...

Mileage: 55,000

VEHICLE SUDDENLY SHUT DOWN CAUSING THE VEHICLE TO STALL AND NOW WON'T START. SEEMS LIKE OUR VEHICLE HAS NO POWER GOING TO THE FUEL PUMP. THIS HAPPENED WHILE DRIVING DOWN THE ROAD. VEHICLE NOW WILL NOT START BUT DOES STILL HAVE LIGHTS COME ON. ACTS LIKE ITS NOT GETTING FUEL.

Mileage: 110,000

TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HERITAGE FORD (2100 SISK RD, MODESTO, CA 95350; 1-844-362-2226) WHERE IT WAS CONFIRMED THAT PARTS WE...

Mileage: 88,000

TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE WITH REINEKE FORD LINCOLN OF LIMA (1360 GREELY CHAPEL RD, LIMA, OH 45804; (419) 223-3673) WHERE IT WA...

I TOOK IT TO RUSSELL AND SMITH FORD IN HOUSTON, TX. THEY SAID THE BATTERY WAS THE ISSUE. A WEEK LATER SAME PROBLEM, IT CRANKS BUT WONT TURNOVER. IT IS NOW AT STERLING MCCALL FORD IN HOUSTON WITH THE SAME PROBLEM. I WILL ATTACH THEIR DIAGNOSIS. I HAVE 57, 000 MILES ONLY ON THIS VEHICLE. I HOPE THAT ...

I TOOK IT TO RUSSELL AND SMITH FORD IN HOUSTON, TX. THEY SAID THE BATTERY WAS THE ISSUE. A WEEK LATER SAME PROBLEM, IT CRANKS BUT WONT TURNOVER. IT IS NOW AT STERLING MCCALL FORD IN HOUSTON WITH THE SAME PROBLEM. I WILL ATTACH THEIR DIAGNOSIS. I HAVE 57, 000 MILES ONLY ON THIS VEHICLE. I HOPE THAT ...

I TOOK IT TO RUSSELL AND SMITH FORD IN HOUSTON, TX. THEY SAID THE BATTERY WAS THE ISSUE. A WEEK LATER SAME PROBLEM, IT CRANKS BUT WONT TURNOVER. IT IS NOW AT STERLING MCCALL FORD IN HOUSTON WITH THE SAME PROBLEM. I WILL ATTACH THEIR DIAGNOSIS. I HAVE 57, 000 MILES ONLY ON THIS VEHICLE. I HOPE THAT ...

MY WIFE WAS DRIVING STEERING FAULT SERVICE NOW WARNINGAPPEARED NEXT DAY I WAS LEAVING WORK & POWER STEERTNING WENT OUT WAS ON HYWAY ( NOT MANY TURN ) MADE HOME LUCKLY MY WIFE NOT DRIVING STEERING WENT OUT WITH NO WARNING TOWED TO FORD DEALER THEY REPLACED STEERING GEAR ASSMBLY $ 2600

Mileage: 52,235

MY CAR FORD FLEX 2015 LIMITED AWD (MADE IN CANADA) AND ITS OUT OF WARRANTY YESTERDAY ONLY WITHOUT ANY WARNING I USED MY CAR AT MORNING NORMALLY AND NO ISSUE I STOPED AT SUPERMARKET THE BACK TO CAR AND START THE ENGINE AND I SEE MESSAGE ALERT " STEERING ASSIST MALFUNCTION SERVICE REQUIRED" AND T...

Mileage: 42,874

MY CAR FORD FLEX 2015 LIMITED AWD (MADE IN CANADA) AND ITS OUT OF WARRANTY YESTERDAY ONLY WITHOUT ANY WARNING I USED MY CAR AT MORNING NORMALLY AND NO ISSUE I STOPED AT SUPERMARKET THE BACK TO CAR AND START THE ENGINE AND I SEE MESSAGE ALERT " STEERING ASSIST MALFUNCTION SERVICE REQUIRED" AND T...

Mileage: 42,874

THE LOCKING MECHINISM HAS BROKEN TWICE ON THE REAR PASSANGER SEATBELT.

Mileage: 65,000

VEHICLE HAS OUTSIDE DOOR LOCK CONTROLS,BUILT INTO THE FRONT DOOR HANDLES. THESE ARE ACTIVATED BY SENSORS BUILT INTO THE HANDLES. OVER THE LAST TWO DAYS THE SENSORS HAVE INTERMITTENTLY.FAILED TO WORK. WHEN ASKED MEMBERS OF A FORD FLEX CHAT BOARD TO WHICH I BELONG HAVE TOLD ME SEVERAL HAVE HAD SIM...

DOOR LATCH FAILURE. NOTICED PROBLEM WITH DOOR AJAR LIGHT LIT FOR A COUPLE DAYS. SUBSEQUENT BATTERY DRAINING PROBLEMS. SEEMS DUE TO KEEPING LIGHTS ON IN CAR BECAUSE IT THOUGHT DOORS WERE OPEN EVEN THOUGH THEY WERE SECURELY SHUT. WITHIN COUPLE DAYS FRONT DOORS WERE TOTALLY INOPERABLE. COULD NOT OPEN F...

Mileage: 102,000

I WAS DRIVING MY 2015 FORD FLEX AND I MADE A RIGHT TURN GOING LESS THAN 5MPH. ONCE I STRAIGHTENED OUT MY STEERING WHEEL, ALL WITHIN 2 SECONDS, I SUDDENLY HEARD A GRINDING NOISE THEN MY REAR TIRE BENT OUTWARD AT AN ANGLE. I WAS TOLD BY THE REPAIR SHOP THAT IF I WAS GOING AT LEAST 25MPH, THE WHOLE TIR...

Mileage: 69,200

ON OCTOBER 18, 2019, WHILE ENTERING A PARKING SPACE AT THE IKEA PARKING LOT, MY CAR EXPERIENCE A LOSS OF POWER, CAUSING THE ENGINE TO STALL. I TRIED TO START IT UP ABOUT 10 TIMES, AND NOTHING HAPPENED - IT FAILED TO START EVERY TIME. AFTER ABOUT 2 HOURS OF TRYING, I FINALLY HAD TO HAVE IT TOWED T...

Mileage: 54,245

IN OCTOBER 2018, OUR FORD FLEX WAS PARKED IN THE DRIVEWAY WHEN WE TRIED TO START IT AND IT DID A MINOR CRANK AND THEN NOTHING. IT WOULDN'T START OR DO ANYTHING. WORKED FINE THE NIGHT BEFORE. HAD TO HAVE THE CAR TOWED AND TURNS OUT THE FUEL PUMP CONTROL MODULE FAILED ON IT COSTING $650 TO REPLACE THE...

Mileage: 68,000

THE CAR WAS USED IN THE MORNING AND WORKED FINE. IT WAS PARKED IN THE DRIVEWAY AND SAT FOR UNDER AN HOUR BEFORE WE TURNED IT BACK ON AND TRIED TO TURN ON THE HEATED SEATS WHEN WE REALIZED THE TOUCH SCREEN NO LONGER WORKED AND WOULD NOT RESPOND TO TOUCH AT ALL. THE SCREEN APPEARS TO STILL WORK (THE T...

Mileage: 70,000

MY 2015 FORD FLEX WAS EXHIBITING SYMPTOMS DESCRIBED IN THE FORD SAFETY RECALL 16S31. THE ENGINE STALLED WHILE DRIVING WITH NO WARNING 5 TIMES OVER THE PAST TWO YEARS OF OWNERSHIP WITH THE MOST RECENT OCCURRING ON 6/20/2019 AT 8:15 AM. EACH INCIDENT WAS AT DIFFERENT SPEEDS (30 - 70MPH) BUT NO WARNING...

Mileage: 45,000

MY 2015 FORD FLEX WAS EXHIBITING SYMPTOMS DESCRIBED IN THE FORD SAFETY RECALL 16S31. THE ENGINE STALLED WHILE DRIVING WITH NO WARNING 5 TIMES OVER THE PAST TWO YEARS OF OWNERSHIP WITH THE MOST RECENT OCCURRING ON 6/20/2019 AT 8:15 AM. EACH INCIDENT WAS AT DIFFERENT SPEEDS (30 - 70MPH) BUT NO WARNING...

Mileage: 45,000

WRENCH LIGHT APPEARS ON DASH AND THE CAR LOSES ALL POWER - KNOWN AS "LIMP HOME" MODE. CODES CLEAR UPON RESTART. TOOK IT TO DEALER AFTER FREEWAY INCIDENT ON 2/17/19, DEALER FOUND NO CODES, STATED IT WAS MOTOR MOUNT. GOT THE CAR BACK ON 2/25/17, AND IT HAPPENED AGAIN WITHIN 30 MILES. WAS ABLE TO PULL ...

Mileage: 23,000

WRENCH LIGHT APPEARS ON DASH AND THE CAR LOSES ALL POWER - KNOWN AS "LIMP HOME" MODE. CODES CLEAR UPON RESTART. TOOK IT TO DEALER AFTER FREEWAY INCIDENT ON 2/17/19, DEALER FOUND NO CODES, STATED IT WAS MOTOR MOUNT. GOT THE CAR BACK ON 2/25/17, AND IT HAPPENED AGAIN WITHIN 30 MILES. WAS ABLE TO PULL ...

Mileage: 23,000

WRENCH LIGHT APPEARS ON DASH AND THE CAR LOSES ALL POWER - KNOWN AS "LIMP HOME" MODE. CODES CLEAR UPON RESTART. TOOK IT TO DEALER AFTER FREEWAY INCIDENT ON 2/17/19, DEALER FOUND NO CODES, STATED IT WAS MOTOR MOUNT. GOT THE CAR BACK ON 2/25/17, AND IT HAPPENED AGAIN WITHIN 30 MILES. WAS ABLE TO PULL ...

Mileage: 23,000

FIRST TIME CAR WOULDN'T START PARKED AT WORK, 2 DAYS LATER ON MONDAY IT STARTED, DROVE IT TO DEALER, THEY REPLACED THE SENDER AND PUMP ASY, UNDER WARRANTY. 3 MTHS LATER SPUTTER AND DIED PULLING INTO TRAFFIC, HAD CAR TOWED TO DEALER, THEY REPLACED FUEL PUMP CONTROL MODULE, NOT ON RECALL OR WARRANTY.

Mileage: 24,882

OUR 2015 FORD FLEX RECENTLY DIED WHEN WE WERE DRIVING IN TRAFFIC, WITH NO WARNING WHEN WE WERE DRIVING WITH OUR 2 YOUNG CHILDREN. THE FORD FLEX ONLY HAS ~45K MILES ON IT AND HAS BEEN SERVICED REGULARLY. TURNS OUT IT IS BAD PART (FUEL PUMP ELECTRIC MODULE (PEM)) THAT IS RECALLED BY FORD IN THE 2015 F...

Mileage: 45,000

WAS STOPPED AT LIGHT VEHICLE STEERING WOULD NOT TURN I PUT THE CAR IN PARK TURNED OFF ENGINE THEN ON. STEERING WORK OK FOR TIME BEING. DEFINITELY A SAFETY ISSUE

FALSE AND PERSISTENT DOOR AJAR WARNING AND RELATED TRANSMISSION NOT IN PARK WARNING (WHEN IN MOTION) .

Mileage: 37,000

I WAS TRAVELING WESTBOUND ON INTERSTATE 265 AT APPROXIMATELY 4 A.M. SUNDAY MORNING SEPTEMBER 30TH. THE VEHICLE STALLED OUT AND CAME TO A COMPLETE STOP ON THE INTERSTATE. A WRENCH LIGHT WAS SHOWN ON THE DASH AND THE VEHICLE WOULD NOT MOVE FORWARD. THE INCIDENT WAS CAUSED BY A SAFETY BULLETIN NUMBER 1...

Mileage: 28,500

I WAS DRIVING AT 70MPH AND STARTED RECEIVING WARNINGS ABOUT MY ADVANCE TRAC. I THAT POINT I SLOWED DOWN AND PULLED OVER AND LOST ALL POWER STEERING.

Mileage: 18,100

POWER STEERING SUDDENLY FAILED. SYSTEM WARNED OF VSC FAULT, THEN STEERING ASSIST FAULT, THEN THERE WAS NO POWER ASSIST, AT 50MPH. I WAS DRIVING STRAIGHT ON AN AIRPORT ACCESS ROAD. THE PROBLEM PERSISTED FOR A 2 MILES OR SO, WHEN I WAS ABLE TO GET IT OFF THE ROAD SAFELY. WHEN I TURNED OFF THE IGNI...

Mileage: 69,000

TL* THE CONTACT OWNS A 2015 FORD FLEX. WHILE DRIVING APPROXIMATELY 5 MPH ATTEMPTING TO MERGE ONTO A HIGHWAY, THE VEHICLE STARTED TO LOSE ACCELERATION AND HESITATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE THROTTLE BODY WA...

Mileage: 62,000

TL* THE CONTACT OWNS A 2015 FORD FLEX. WHILE DRIVING APPROXIMATELY 5 MPH ATTEMPTING TO MERGE ONTO A HIGHWAY, THE VEHICLE STARTED TO LOSE ACCELERATION AND HESITATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE THROTTLE BODY WA...

Mileage: 62,000

ON JULY 5, 2018 I WAS DRIVING AT 35 MPH ON A CITY ROAD WHEN A WARNING LIGHT WITH THE WORDS "STEERING ASSIST FAULT, SERVICE REQUIRED" SUDDENLY CAME ON AND THE STEERING STOPPED WORKING ALMOST ENTIRELY. THERE WAS VERY LITTLE MANUAL ABILITY TO STEER THE CAR. FORTUNATELY WE WERE ON A VERY WIDE, EMPTY ROA...

Mileage: 56,800

ON JULY 5, 2018 I WAS DRIVING AT 35 MPH ON A CITY ROAD WHEN A WARNING LIGHT WITH THE WORDS "STEERING ASSIST FAULT, SERVICE REQUIRED" SUDDENLY CAME ON AND THE STEERING STOPPED WORKING ALMOST ENTIRELY. THERE WAS VERY LITTLE MANUAL ABILITY TO STEER THE CAR. FORTUNATELY WE WERE ON A VERY WIDE, EMPTY ROA...

Mileage: 56,800

TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

Mileage: 66,000

I WAS DRIVING APPROXIMATELY 45 MPH UPHILL WHEN SUDDENLY, AND WITHOUT WARNING, THE FLEX DECELERATED TO A COASTING SPEED. I WAS ABLE TO PULL INTO A TURN LANE BUT UNABLE TO ACCELERATE. THE WRENCH LIGHT CAME ON. I TURNED OFF THE CAR AND TURNED IT BACK ON. THE WRENCH LIGHT WAS ON AND THEIR WAS ABILIT...

Mileage: 32,000

EXHAUST LEAK INTO VEHICLE WHEN GOING UP HILLS OR ACCELERATING. DEALER TESTING SHOWED HIGH LEVELS OF CARBON MONOXIDE IN VEHICLE. AFTER BEING IN THE SHOP FOR 9 CONTINUOUS WEEKS THEY HAVE REDUCED BUT NOT ELIMINATED THE EXHAUST LEAK

Mileage: 14,400

DRIVING ON I75 HEADED SOUTH JUST N OF FORSYTHE GA 3 LANES OF TRAFFIC 75 MPH OR FASTER WRENCH LIGHT COMES ON AND NO POWER. WITH GODS LUCK THERE WAS LIKE A 10 SECOND WINDOW WHERE WE GOT OVER TO TO RIGHT BEEN AND OF THE ROAD. MY WIFE AND GRANDDAUGHTER WERE VERY FRIGHTENED. CAR WAS DEAD NO POWER! WAITED...

Mileage: 31,700

DRIVING ON I75 HEADED SOUTH JUST N OF FORSYTHE GA 3 LANES OF TRAFFIC 75 MPH OR FASTER WRENCH LIGHT COMES ON AND NO POWER. WITH GODS LUCK THERE WAS LIKE A 10 SECOND WINDOW WHERE WE GOT OVER TO TO RIGHT BEEN AND OF THE ROAD. MY WIFE AND GRANDDAUGHTER WERE VERY FRIGHTENED. CAR WAS DEAD NO POWER! WAITED...

Mileage: 31,700

THE REAR WINDOW WASHER HOSE HAS BLOWN APART THREE TIMES. ONCE LAST WINTER SO I COULD NOT REMOVE SLUSH TO SEE OUT REAR WINDOW. TWICE THIS YEAR, AT THE CONNECTION TO REAR HOSE. NEW HOSE INSTALLED AT FORD DEALER MONTH OR SO AGO. SINCE THEN HOSE BLEW APART AT FIRE WALL. I PUSHED CONNECTION BACK INTO FIR...

Mileage: 20,000

MY POWER STEERING FAILURE INDICATOR CAME ON (WHILE I WAS DRIVING), INDICATING A NEED FOR IMMEDIATE SERVICE. UPON TESTING, IT WAS DETERMINED THAT THE STEERING GEAR WAS FAULTY...ON A 2015 VEHICLE!! THIS COULD HAVE CAUSED AN ACCIDENT IF THE GEAR FAILED WHILE I WAS DRIVING. I WOULD NOT EXPECT SUCH A F...

Mileage: 73,000

VEHICLE LOST ENGINE POWER WHILE DRIVING ON 4 SEPARATE OCCASIONS, ONCE WHILE AT HIGHWAY SPEEDS. ONLY FAULT INDICATOR SHOWN IS "WRENCH" SYMBOL. UPON SHUTDOWN AND RESTART, ISSUE RESOLVES ITSELF UNTIL IT OCCURS AGAIN. THERE ARE NO SYMPTOMS LEADING UP TO POWER LOSS, AND IT SURPRISES DRIVER SINCE THERE I...

Mileage: 32,000

DRIVING THE VEHICLE ON THE HIGHWAY AND HEARD A CLUNK AND FELT A SLIGHT LOSS OF POWER AND CONTROL. PULLED OVER TO CHECK VEHICLE AND NOTICED FLAMES COMING UNDERNEATH THE ENGINE COMPARTMENT. CAR SOON BECAME ENGULFED AND WAS A TOTAL LOSS. THE ORIGIN AND CAUSE EXPERT HIRED BY OUR INSURANCE COMPANY SUSPEC...

Mileage: 27,000

DRIVING THE VEHICLE ON THE HIGHWAY AND HEARD A CLUNK AND FELT A SLIGHT LOSS OF POWER AND CONTROL. PULLED OVER TO CHECK VEHICLE AND NOTICED FLAMES COMING UNDERNEATH THE ENGINE COMPARTMENT. CAR SOON BECAME ENGULFED AND WAS A TOTAL LOSS. THE ORIGIN AND CAUSE EXPERT HIRED BY OUR INSURANCE COMPANY SUSPEC...

Mileage: 27,000

I WAS DRIVING NORTHBOUND ON US 23 ON 6/10/2017 WHEN MY VEHICLE SUDDENLY DECELERATED AND WOULD NOT RESPOND TO GAS PEDAL. I COASTED TO THE SIDE OF THE ROAD FORTUNATELY WITHOUT STRIKING ANOTHER VEHICLE OR THE VEHICLE BEHIND ME REAR ENDING ME. A ORANGE WRENCH APPEARED ON THE DIGITAL SCREEN IN MY INSTRUM...

Mileage: 22,950

I WAS DRIVING NORTHBOUND ON US 23 ON 6/10/2017 WHEN MY VEHICLE SUDDENLY DECELERATED AND WOULD NOT RESPOND TO GAS PEDAL. I COASTED TO THE SIDE OF THE ROAD FORTUNATELY WITHOUT STRIKING ANOTHER VEHICLE OR THE VEHICLE BEHIND ME REAR ENDING ME. A ORANGE WRENCH APPEARED ON THE DIGITAL SCREEN IN MY INSTRUM...

Mileage: 22,950

TL* THE CONTACT OWNS A 2015 FORD FLEX. WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL NOISE AND A FIRE ERUPTED UNDER THE FRONT OF THE VEHICLE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, WHICH WAS ON FIRE. A FIRE INSPECTION REPORT WAS NOT YET CONFIRMED AND THE VEHICLE WAS TOWED TO A Y...

TL* THE CONTACT OWNS A 2015 FORD FLEX. WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL NOISE AND A FIRE ERUPTED UNDER THE FRONT OF THE VEHICLE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, WHICH WAS ON FIRE. A FIRE INSPECTION REPORT WAS NOT YET CONFIRMED AND THE VEHICLE WAS TOWED TO A Y...

OUR CAR HAS STALLED ON US 4 TIMES, ALL WHILE IN TRAFFIC. 1ST TIME AT NIGHT ON A RESIDENTAL STREET MOVING FORWARD, 2ND AND 3RD TIME WHILE ON A 40 MPH ROAD IN HEAVY TRAFFIC, 4TH TIME WHILE GOING THROUGH AN INTERSECTION ON A MAIN ROAD MOVING FORWARD. EACH TIME VEHICLE HAS HAD A 1/2 TANK OR MORE OF GAS...

Mileage: 9,600

TL* THE CONTACT OWNS A 2015 FORD FLEX. WHILE BOTH THE ENGINE AND AIR CONDITIONING WERE ACTIVATED FOR A SHORT PERIOD OF TIME, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED ...

Mileage: 24,000

TL* THE CONTACT OWNS A 2015 FORD FLEX. WHILE BOTH THE ENGINE AND AIR CONDITIONING WERE ACTIVATED FOR A SHORT PERIOD OF TIME, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED ...

Mileage: 24,000

I WAS DRIVING IN THE HIGHWAY GOING ABOUT 65 MPH WHEN WITHOUT WARNING I STARTED LOOSING SPEED AND ENDED GOING 20MPH. I WAS ABLE TO PULL OF TO THE SHOULDER AND NOTICE A WRENCH ICON APPEAR IN THE DASH BEFORE THE CAR LOST POWER. IT WAS AN EXTREMELY SCARY SITUATION AND I WAS THANKFUL I WAS ABLE TO GET TO...

Mileage: 10,000

TL* THE CONTACT OWNS A 2015 FORD FLEX. WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEED SUDDENLY REDUCED TO 20 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. AFTER RESTARTING THE VEHICLE, THE FAILURE OCCURRED A SECOND TIME BEFORE STALLING. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT...

Mileage: 8,200

TL* THE CONTACT OWNS A 2015 FORD FLEX. WHILE AS A PASSENGER IN THE VEHICLE, THE MIDDLE ROW SEAT ON THE RIGHT INADVERTENTLY MOVED FORWARD. AS A RESULT, THE SEAT COLLAPSED AND THE HEAD REST STRUCK THE CONTACT IN THE BACK OF THE HEAD. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND EYES THAT REQUIRED ME...

Mileage: 11,000

VEHICLE WAS IN MOTION AT HIGHWAY SPEED WHEN IT SUDDENLY DECELLERATED AND CHECK ENGINE LIGHT CAME ON. DRIVER WAS ABLE TO STEER/COAST TO SIDE OF ROAD. ENGINE WAS RUNNING, BUT VEHICLE HAD NO ACCELERATION. VEHICLE WAS TOWED TO A DEALER AND DEALER REPLACED THE THROTTLE BODY PART. DEALER INDICATED DE...

Mileage: 12,500

APPARENTLY MY "THROTTLE BODY" ELECTRONICS WENT BAD AND CAUSED MY ENGINE TO STOP WHILE I WAS IN FAST LANE OF FREEWAY...BARELY MADE IT TO THE SHOULDER. NO WARNING UNTIL AFTER CAR WAS OFF. DEALER WAS "AWARE" OF THIS PROBLEM WITH THIS 2015 FORD ENGINE ALTHOUGH FORD HASN'T DONE ANYTHING TO WARN CUSTOMERS...

Mileage: 9,800

JULY 1 I WAS DRIVING THE CAR RUNNING SOME ERRANDS (BANK, POST OFFICE, GROCERY STORE) WHEN THE CAR SUDDENLY LOST POWER TURNING ACROSS ONCOMING TRAFFIC ON A FOUR LANE HIGHWAY. THIS WAS ONE DAY AFTER I HAD THE CAR AT THE DEALERSHIP FOR MORE DIAGNOSTIC WORK AND THEY COULD NOT FIND ANYTHING WRONG WITHOUT...

Mileage: 12,763

JULY 1 I WAS DRIVING THE CAR RUNNING SOME ERRANDS (BANK, POST OFFICE, GROCERY STORE) WHEN THE CAR SUDDENLY LOST POWER TURNING ACROSS ONCOMING TRAFFIC ON A FOUR LANE HIGHWAY. THIS WAS ONE DAY AFTER I HAD THE CAR AT THE DEALERSHIP FOR MORE DIAGNOSTIC WORK AND THEY COULD NOT FIND ANYTHING WRONG WITHOUT...

Mileage: 12,763

PURCHASED MY 2015 FORD FLEX ON MAY 11, 2016 WITH 54 MILES. ON SATURDAY, JULY 2, 2016 THE WRENCH LIGHT CAME ON WHILE DRIVING AND THE CAR SHUT-DOWN. I WAS ABLE TO GET IT STARTED AND DROVE HOME, WHICH WAS LESS THAN 5 MILES AWAY. THE CODE PER THE MANUAL, POWERTRAIN FAILURE. ENGINE LIGHT WAS ON AS WELL. ...

Mileage: 6,000

REGARDING NHTSA COMPLAINT NO. 10876758. HAD THE CAR AT THE DEALERSHIP THIS MORNING AND NOTHING WAS FOUND. THEY THINK IT IS THE THROTTLE BODY BUT CAN'T REPAIR IT WITHOUT AUTHORIZATION FROM FORD MOTOR COMPANY. SERVICE WRITER SAID HE WOULD CALL ME IF AND WHEN HE GOT AUTHORIZATION (NO IDEA WHEN THAT MIG...

Mileage: 12,752

REGARDING NHTSA COMPLAINT NO. 10876758. HAD THE CAR AT THE DEALERSHIP THIS MORNING AND NOTHING WAS FOUND. THEY THINK IT IS THE THROTTLE BODY BUT CAN'T REPAIR IT WITHOUT AUTHORIZATION FROM FORD MOTOR COMPANY. SERVICE WRITER SAID HE WOULD CALL ME IF AND WHEN HE GOT AUTHORIZATION (NO IDEA WHEN THAT MIG...

Mileage: 12,752

VEHICLE WOULD NOT GO IN REVERSE WHEN PUT IN REVERSE. ALSO, WHEN THE NEW PART WAS DELIVERED TO FIX THE VEHICLE, THEY DELIVERED A DAMAGED PART AND HAD TO SEND IT BACK AND RE-ORDER A FUNCTIONAL PART.

Mileage: 5,500

WIFE WAS DRIVING THE CAR 6-21-16 AT APPROXIMATELY 55 MPH WHEN SUDDENLY AND UNEXPECTEDLY THE CAR LOST POWER. SHE WAS ABLE TO GET THE CAR OFF THE ROAD WITHOUT INCIDENT BUT COULD HAVE BEEN REAR ENDED. DRIVETRAIN MALFUNCTION/REDUCED POWER ICON WAS DISPLAYED ON INSTRUMENT PANEL. CAR WAS TOWED TO NEAREST ...

Mileage: 12,440

I WAS ENTERING AT CARPOOL LANES WHEN A DEBRIS HIT THE UNDERBODY OF THE VEHICLE, I JUST HEARD A BIG HIT UNDERBODY AND CONTINUE DRIVING AFTER TWO MILES ANOTHER DRIVER NOTICE FLUIDS WERE DRAINING FROM THE BOTTOM OF THE VEHICLE AND URGE ME TO CHECK WHEN I STOPPED I FIND OUT THE DEBRIS HAD MAKE A HEAVY D...

Mileage: 2,983