2019 FORD FLEX Problems & Recalls

Rear view camera under Ford recall 25SA9 has been malfunctioning for months 3 separate Ford dealers tell me they do not have parts even though it's been 2 months since the recall notice. Ford 1-800 number does not recognize the recall number.

Rear view camera under Ford recall 25SA9 has been malfunctioning for months 3 separate Ford dealers tell me they do not have parts even though it's been 2 months since the recall notice. Ford 1-800 number does not recognize the recall number.

Rear view camera under Ford recall 25SA9 has been malfunctioning for months 3 separate Ford dealers tell me they do not have parts even though it's been 2 months since the recall notice. Ford 1-800 number does not recognize the recall number.

The contact owns a 2019 Ford Flex. The contact stated that while his wife was driving 55 MPH and depressing the accelerator pedal, the rear driver’s side wheel turned independently at a 45-degree angle, and the rear end of the vehicle was pulled into the left lane, causing the vehicle to spin out ...

Mileage: 188,000

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (BACK OVER PREVENTION) and 25V732000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle ...

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (BACK OVER PREVENTION) and 25V732000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle ...

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (BACK OVER PREVENTION) and 25V732000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle ...

The contact owns a 2019 Ford Flex. The contact stated that while in reverse(R), the rearview camera image occasionally displayed a blank or blue screen. The contact then received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was no...

Mileage: 35,000

The contact owns a 2019 Ford Flex. The contact stated that while in reverse(R), the rearview camera image occasionally displayed a blank or blue screen. The contact then received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was no...

Mileage: 35,000

The contact owns a 2019 Ford Flex. The contact stated that while the vehicle was parked, the contact noticed that the driver's side rear door exterior trim had detached and flown off the vehicle. The contact only noticed that the trim had detached after the vehicle was parked. The vehicle was not di...

The contact owns a 2019 Ford Flex. The contact stated while reversing, the rearview camera image was black, upside-down, or blurry. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehic...

Mileage: 45,000

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera initially displayed an inverted...

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera initially displayed an inverted...

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T...

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (BACK OVER PREVENTION) and 25V732000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer ha...

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (BACK OVER PREVENTION) and 25V732000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer ha...

The contact owns a 2019 Ford Flex. The contact stated that the back-over prevention camera image was displayed upside down. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The local dealer was contacted, but the ...

Mileage: 32,000

I just purchased a 2019 ford flex in September from Bessette Motors in Carrington ND. When I purchased the vehicle the rear backup camera had an inverted image. The dealership told me they would bring my car back in the following week to fix the camera because the said someone must have flipped th...

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time...

Mileage: 35,000

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time...

Mileage: 35,000

Rear Camera recall has not been remedied it has be 9 months

Rear Camera recall has not been remedied it has be 9 months

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention) in 2024. The contact had been calling the local dealer but was informed that parts to repair the recall were not yet available. The contact stated that the rear-view camera...

Mileage: 12,000

Backup camera is not working at all; there is a blank blue screen that appears with a warning that states: camera is unavailable. There is an open recall #NHTSA #24V951 and #24S75. Walker Ford Dealership was called today 10/14/2025 and stated there are no cameras available at this time for the recal...

Backup camera is not working at all; there is a blank blue screen that appears with a warning that states: camera is unavailable. There is an open recall #NHTSA #24V951 and #24S75. Walker Ford Dealership was called today 10/14/2025 and stated there are no cameras available at this time for the recal...

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention) in 2024; however, when the local dealer was contacted to schedule an appointment, the contact was informed that parts for the recall repair were not yet available. The cont...

Mileage: 85,000

Rear camera distorted and no longer displays. Message says rear camera not available. This makes it very hard to back up vehicle using only mirrors.

While driving at highway speeds the Side B pillar panel became unattached and broke off.

While driving at highway speeds the Side B pillar panel became unattached and broke off.

The contact's wife owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was either blank, upside down, or distorted while...

Mileage: 30,000

The contact owns a 2019 Ford Flex. The contact stated that while driving at 70 MPH, there was an abnormal sound coming from the exterior of the vehicle. The contact pulled over to the side of the road, and upon inspection, the contact became aware that the keypad had detached from the door and was h...

Mileage: 110,000

The contact owns a 2019 Ford Flex. The contact stated that the rearview camera displayed an upside-down image while shifted in reverse(R). The contact then received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet availabl...

Mileage: 57,345

A recall notice was issued for my vehicle in December 2024 for rear camera issues. It is now October 2025 - ten months after the recall notice. According to the Ford website recall service is still not available. Only approximately 30,000 vehicles were impacted by the recall. I have been without...

Safety Recall Notice 24S75 / NHTSA Recall 24V951 is not being addressed in a timely manner. The notice is from January 2025 and it is now late September with no progress.

This recall has been since the Dec 20, 2024 and there is no resolution for this. Called the local dealership multiple times and they had no additional information and no ETA on resolution. This is safety concern due to the visibility at the back of the vehicle when backing up. This is clearly not be...

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The local dealer was contacted and confirmed the recall repair was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referre...

2019 Ford Flex Limited and the rear view camera will come up with a blank screen or a blue screen and not show anything. Then will show the error of Camera not available. This problem has been reported in other Flex vehicles and is listed on the NHTSA ID Number: 24V951000. According to the local Fo...

2019 Ford Flex Limited and the rear view camera will come up with a blank screen or a blue screen and not show anything. Then will show the error of Camera not available. This problem has been reported in other Flex vehicles and is listed on the NHTSA ID Number: 24V951000. According to the local Fo...

Trim panel on driver side door containing keyless entry pad blew off while traveling down highway, banged against car, then completely separated from vehicle and landed somewhere behind me on PA Turnpike. I replaced it myself and it happened a second time exactly the same way. Now I just have blac...

The back up camera in the vehicle almost never works properly. The majority of the time, while in reverse, the screen is blue or black. It will sometimes show the camera video feed but it will be upside down before the screen turns to black. It will than say that the camera is unavailable. If ...

The back up camera in the vehicle almost never works properly. The majority of the time, while in reverse, the screen is blue or black. It will sometimes show the camera video feed but it will be upside down before the screen turns to black. It will than say that the camera is unavailable. If ...

While driving down a highway at 70mph, the keypad on the driver's door detached from the body and was hanging by wires. We had to pull over. We couldn't get it back in so we put the window down and had to zip tie it to the door frame, leaving the window down for our entire long trip. We were afra...

While car is in reverse the rear view camera cuts in and out more than 75 %of time while. This has resulted in several near miss collisions while backing up. But when I checked my vin it was included in the current recall for the same issue and concern.

While car is in reverse the rear view camera cuts in and out more than 75 %of time while. This has resulted in several near miss collisions while backing up. But when I checked my vin it was included in the current recall for the same issue and concern.

Ford just issued a recall for 2015-2019 vehicles due to distorted picture on the camera when in reverse. I have the exact same issue on my 2019 flex. Although the flex has been discontinued by ford, the camera issue is identical. It just stopped showing a clear picture one day with no cause. I took ...

See attached document for complaint. I am writing because back in January I received a notice of recall to have the rearview camera replaced because of inverted, blank, or distorted image. I had that camera replaced for those very same symptoms several weeks before the recall was announced. After w...

See attached document for complaint. I am writing because back in January I received a notice of recall to have the rearview camera replaced because of inverted, blank, or distorted image. I had that camera replaced for those very same symptoms several weeks before the recall was announced. After w...

The contact owns a 2019 Ford Flex. The contact stated that while in reverse, the back-over prevention screen turned blue. Occasionally, the image was clear, but then it flickered off. No warning lights were illuminated. The vehicle was taken to the local dealer on two occasions, who confirmed that t...

Mileage: 39,000

The contact owns a 2019 Ford Flex. The contact stated that on several occasions while in reverse (R), the rear-view camera displayed a blue screen. The vehicle was not diagnosed or repaired. The manufacturer was notified of failure, and a complaint was filed, and the contact was referred to the NHTS...

Mileage: 88,900

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T...

A Safety recall for my 2019 Ford Flex rear-view camera has been open since the beginning of the year. A check with my local Ford dealer indicates a probable solution by March 2026. The explanation is "Parts are not available". I find this to be an unacceptable duration for "Parts are not available...

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera failed to function as intended. The screen turned blue and obs...

Mileage: 42,000

The backup camera is dysfunctional. It shows an inverted, upside-down image, sometimes it is just black or unavailable, it is glitchy. It is available for inspection upon request. The errors have made it unsafe to backup or see oncoming (from the rear) traffic. It is a known issue with a known rec...

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The con...

Mileage: 80,000

The plastic panel on the driver's side b-pillar which holds the keyless entry system detached and was dangling from the wires was able to pull off the road and tape it down before it flew off into traffic

B Pillar trim on drive-side door has fallen off multiple times when driving at speeds i’d say about 50mph. Have been lucky not to have lost it as it was barely held on by the keyless entry cord.

The contact owns a 2019 Ford Flex. The contact stated that while the vehicle was parked, the contact noticed that the rearview camera was inoperable. The contact stated that the rearview image appeared blank. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention...

Mileage: 17,800

The passenger side b pillar trim flew off on the highway! The driver side is also loose

The contact owns a 2019 Ford Flex. The contact stated that while driving at an undisclosed speed, the driver's side B-pillar trim detached and flew off the vehicle. In addition, the contact stated that the passenger's side B-pillar had detached and fallen off the vehicle two years prior. The vehicle...

Mileage: 39,000

B pillar trim was lost going down the road. May of 2025 unsure of date.

1) Trim piece that includes the keyless entry pad on driver's door, broke off while driving 80 mph on highway. The keyless entry pad was left hanging on by the electrical cords. It is available for inspection as it has not been fixed yet. 2) I didn't see where it went, but it had the potential to f...

B pillar keyless entry panel became mostly detached while car was operating at highway speeds. My safety and the safety of others was compromised due to my alarm at the noise of the panel striking my vehicle. Panel struck my vehicle several times before the top half broke off and was lost, which als...

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T...

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T...

There is a recall for the rear-view camera that has gone without a resolution for over 7 months. This vehicle is used for business purposes and my insurance will not cover its use due to the unresolved recall. Ford has not provided a remedy and they will not buy it back. Please help.

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T...

Mileage: 68,000

I am submitting a formal complaint regarding multiple premature and potentially safety-related failures on my 2019 Ford Flex, purchased new on 11/25/2019. These include: ⚠️ 1. Rear Suspension / Rear Toe Link Concern Although my vehicle is not included in Ford’s rear toe link recall (20S62), i...

I am submitting a formal complaint regarding multiple premature and potentially safety-related failures on my 2019 Ford Flex, purchased new on 11/25/2019. These include: ⚠️ 1. Rear Suspension / Rear Toe Link Concern Although my vehicle is not included in Ford’s rear toe link recall (20S62), i...

I am submitting a formal complaint regarding multiple premature and potentially safety-related failures on my 2019 Ford Flex, purchased new on 11/25/2019. These include: ⚠️ 1. Rear Suspension / Rear Toe Link Concern Although my vehicle is not included in Ford’s rear toe link recall (20S62), i...

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T...

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T...

Mileage: 46,500

Back up camera cuts out/ goes blank at random. This is a safety issue as objects behind the car can not be seen. There currently a recall for this issue, however, only certain months of production. The recall needs to widen to include all 2019 Ford Flex vehicles. No warning prior to notify it is not...

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount ...

The contact owns a 2019 Ford Flex. The contact stated that the back over prevention camera was occasionally inoperable. The contact stated that it was difficult to operate the vehicle with the back over prevention camera being inoperable, causing visibility issues. There were no warning lights illum...

Mileage: 30,000

When the backup camera first malfunctioned everything was upside down. When I went online I was told to disconnect the battery cable, which seemed to fix it until the next time I put it in reverse. Now it works one out of ten times. It either shows objects upside down or the screen is filled with...

Re: Ford RECALL Manufacturer Recall Number24S75 NHTSA Recall Number24V951 Recall Status Recall Incomplete, remedy not yet available Summary YOUR VEHICLES REAR-VIEW CAMERA MAY DISPLAY AN INVERTED VIDEO IMAGE, INTERMITTENT OR PERSISTENT LOSS OF IMAGE, ANDOR DISTORTED IMAGE. Safety Risk A REAR-VIEW CAM...

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T...

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount ...

The contact owns a 2019 Ford Flex. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the scree...

Mileage: 73,286

Hello, This is my second 2019 Ford Flex Limited my previous vehicle did not have an issue with the rear back up camera. My current one does but it vin# is not on the the list. I went to Ford dealer ship and was told that because of the VIN# its does not qualified for the recall but the backup camera...

Coolant Intrusion - Water pump leaked inside the engine, causing engine failure. The engine has to be replaced. This has been a known problem with this model and has been fixed/covered by the warranty.

The contact owns a 2019 Ford Flex. The contact stated that after it had rained, the front driver’s side footwell filled up with water. The vehicle was taken to the dealer where the mechanic discovered that the drain in the sunroof was clogged. The dealer was aware of the failure and repaired the v...

Mileage: 95,000

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse, the rearview camera image failed to display as intended on the s...

Mileage: 32,000

Rear view back up camera failed. The repair solution is long overdue.

The contact owns a 2019 Ford Flex. The contact stated that while driving 65 MPH, the driver's side B-pillar trim detached from the vehicle. The vehicle was not diagnosed or repaired. The contact stated that on another occasion, the passenger’s side B-pillar trim became loosened. The contact remove...

Mileage: 40,000

The contact owns a 2019 Ford Flex. The contact stated that while his wife was reversing, the rearview camera image was blue, and the screen displayed an unknown message. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Ca...

Mileage: 24,000

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated tha...

Backup camera has not worked for long time. Bartow Ford said part not available for recall but if I want to pay 823, they have the part. Without a backup camera it is like backing up a whale blindfolded.

The contact owns a 2019 Ford Flex. The contact stated while reversing, the back over prevention camera failed to display a rear-view image, compromising the back over prevention system. The contact stated that the message "Rear-view camera unavailable" was displayed. The contact stated that the vehi...

Mileage: 105,000

On 6/4/2025, the driver side front door B-pillar trim piece separated from the vehicle. The tape that joins the trim piece to the door sheet metal completely sheared. The adhesive is still fine but the form separated. The part is connected only to the door through the wire hardness of the keyless ...

The contact owns a 2019 Ford Flex. The contact stated that while attempting to reverse out of a parking spot, the rearview camera image displayed on the screen was displayed upside down. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or...

Mileage: 66,000

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The man...

Mileage: 74,000

The contact owns a 2019 Ford Flex. The contact stated while attempting to park the vehicle, the rearview camera became inoperable. The contact stated that the rearview camera image was blank. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the p...

Mileage: 52,000

The black glossy plastic applique on the Driver's Door Window Frame (also containing the Keyless Entry Keypad) blew off on the Expressway at approximately 70 MPH. While the wire harness retained the lower portion of the applique, the applique cracked from the force of the separation, for which the ...

Rear Camera intermeitently works or completely fails. Was backing out of a parking space and could not see and a car speed by the back up warning did beep and saved the day - if my camera had been working I would have seen the on coming car a little bit sooner. it's been months since the recall was ...

The vehicle has a panoramic roof with each of the three windows having a roller sunshade. Two of three roller sun shades have failed or are not working causing excessive glare and heat in the vehicle.

The vehicle has a panoramic roof with each of the three windows having a roller sunshade. Two of three roller sun shades have failed or are not working causing excessive glare and heat in the vehicle.

UNKNOWN. The hands free function of the audio system suddenly stopped working properly. When the blue tooth links up with my phone the volume is so low it can barely be heard and can’t be adjusted up. According to my Google search of the issue it appears to be a common problem for Ford.

The water pump and timing cover gaskets are faulty. The water pump is internal and causes major engine malfunction when it breaks.

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall was not yet available. The contact stated that the back-over prevention camera failed to operate as intended and the image was distorted...

Mileage: 25,000

The contact owns a 2019 Ford Flex. The contact stated while driving at an undisclosed speed, the vehicle started shaking excessively and the vehicle briefly hesitated. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump, r...

Mileage: 50,000

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The con...

Mileage: 50,000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 90% of the time, the rearview camera image is blank or has a distorted image.

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable ...

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount ...

My camera (rearview) had been dysfunctional for quite sometime and I could not use it. I finally got it fixed 1/9/25 when I brought my car in for a oil change. I bought a great warranty and only had to pay my deductible of $100. Within a month, I got a recall letter for the same reason with the came...

My camera (rearview) had been dysfunctional for quite sometime and I could not use it. I finally got it fixed 1/9/25 when I brought my car in for a oil change. I bought a great warranty and only had to pay my deductible of $100. Within a month, I got a recall letter for the same reason with the came...

The contact owns a 2019 Ford Flex. The contact stated that while attempting to park the vehicle, the contact became aware that the rearview camera was inoperable. The contact became aware that the rearview camera was not functioning properly, and there was no image displayed. There was no warning li...

Mileage: 104,000

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dea...

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign number: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that upon shifting the vehicle into reverse(R), the rear-view camera displayed a distor...

Mileage: 30,000

The contact owns a 2019 Ford Flex. The contact stated while reversing, the rearview camera image was upside-down. The vehicle was taken to the dealer, where the contact was informed that the failure was due to a factory defect, and the contact had to pay out-of-pocket for the rearview camera replace...

Rear camera does not work consistently. Obviously, backing up is a safety issue. The rear-view camera image sometimes is distorted, inverted, or completely blank when the vehicle is in reverse. This has been occurring for several months. I have not had vehicle inspected at a dealer or service center...

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T...

Mileage: 97,786

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact ...

Backup Camera is inverted and no longer displays guides.

In December of 2024 the backup camera on my 2019 Ford Flex started failing intermittently. Sometimes when I put the vehicle in reverse, I get a blue or black screen instead of the camera view. I have seen other complaints with this same issue.

The rear camera in this vehicle is not functioning properly, and it is a known issue on other models of this year.

The contact owns a 2019 Ford Flex. The contact stated while reversing, the rearview camera image failed to display intermittently. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the rearview camera had failed and needed to be replaced. The vehicle was repaire...

Mileage: 74,000

Rear backup camera stopped working

When reverse gear is selected: The rear backup camera stop providing rear view. It sometime is a blank screen or reports rear camera is not available. With out the camera working as designed reverse collisions may not be avoided. I did contact the local ford dealer and they advised it was not a warr...

When reverse gear is selected: The rear backup camera stop providing rear view. It sometime is a blank screen or reports rear camera is not available. With out the camera working as designed reverse collisions may not be avoided. I did contact the local ford dealer and they advised it was not a warr...

When reverse gear is selected: The rear backup camera stop providing rear view. It sometime is a blank screen or reports rear camera is not available. With out the camera working as designed reverse collisions may not be avoided. I did contact the local ford dealer and they advised it was not a warr...

Backup camera strobing and upside down image. Unable to see pedestrians or other vehicles. Local mechanic suggested replacing camera as possible solution but was unsure if that would help. No warning or other symptoms. First appeared approximately one month ago.

rear view camera not functioning properly, intermittent function

My camera has not worked for at least 2 years. At first it was intermittent. Sometimes working, sometimes dark. Now I have an inverted image 100% of the time.

My camera has not worked for at least 2 years. At first it was intermittent. Sometimes working, sometimes dark. Now I have an inverted image 100% of the time.

The rear back up camera works intermittently.

The contact owns a 2019 Ford Flex. The contact stated that after shifting to reverse, the back over prevention camera screen displayed the image upside down; occasionally, there was no image displayed. The contact stated that the failure was intermittent. The cause of the failure was not yet determi...

Mileage: 38,000

Back up camera stopped working blue or blank screen when car is put in reverse. Safety concern when backing car up.

Rearview camera is appearing upside down on screen when going in reverse.

Back up camera shows upside down image. It also sometimes has lines through the image or a blue screen. It is not safe and I see others complaining about the same safety issue.

The rear back up camera has a blue screen, unable to see anything behind me.

The contact owns a 2019 Ford Flex. The contact stated that upon starting the vehicle and shifting into reverse, the contact noticed that the back-up image was displayed upside down. The contact drove the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The contact was i...

Mileage: 96,000

Rear park aid camera failure. The camera does not always display when reverse is selected. The camera only shows an upside down image when it displays. The camera displays severe vertical lines when dark, virtually making the display useless. This is a safety issue because I cannot see persons or ...

The contact owns a 2019 Ford Flex. The contact stated that while reversing, the rearview camera image was either blank or upside down. The contact stated that the failure was initially intermittent but later became consistent. The vehicle was taken to an unknown dealer, where it was diagnosed, and a...

Mileage: 60,000

2019 Ford Flex Back-up camera view is always upside and sometimes delayed or unavailable when the car is put into reverse. Software updates are current. The camera going out, delayed, and being upside down when backing up is definitely a safety issue. There are no longer wheel guidance lines availab...

2019 Ford Flex Back-up camera view is always upside and sometimes delayed or unavailable when the car is put into reverse. Software updates are current. The camera going out, delayed, and being upside down when backing up is definitely a safety issue. There are no longer wheel guidance lines availab...

The Back up camera failed several times. When vehicle is put into reverse the screen would be black and after some time a message indicating failure to connect to camera would appear.

Back up camera fails to operate

Back up camera fails to operate

The contact owns a 2019 Ford Flex. The contact stated while attempting to start the vehicle, the vehicle failed to start, and needed to be jumpstarted. Upon replacing the battery and jumping starting the vehicle, the vehicle failed to restart independently. No warning lights were illuminated. The ve...

Mileage: 87,000

While the car was off and in park the car started to roll down drive and would not respond to hard braking

2019 Ford Flex Back-up camera either upside or unavailable when the car is put into reverse. Car is available for inspection upon request. The software has been successfully updated multiple times. The camera going out or being upside down when backing up is definitely a safety issue. No inspection ...

2019 Ford Flex Back-up camera either upside or unavailable when the car is put into reverse. Car is available for inspection upon request. The software has been successfully updated multiple times. The camera going out or being upside down when backing up is definitely a safety issue. No inspection ...

The contact owns a 2019 Ford Flex. The contact stated that while driving the vehicle at unknown speeds, the passenger's side rear door panel detached from the vehicle. The contact stated that it was unknown if the panel crashed into another vehicle. The vehicle was taken to the dealer. The vehicle w...

Mileage: 5,000

The contact owns a 2019 Ford Flex. The contact stated that while driving the vehicle at unknown speeds, the passenger's side rear door panel detached from the vehicle. The contact stated that it was unknown if the panel crashed into another vehicle. The vehicle was taken to the dealer. The vehicle w...

Mileage: 5,000

The contact's husband owns a 2019 Ford Flex. The contact stated while the vehicle was at the dealer for routine servicing, the dealer informed the contact that the battery was severely corroded and was fractured. The dealer replaced the battery under warranty. Additionally, the contact stated while ...

Mileage: 26,000

The keyless entry keypad - driver sides B-Pillar front door’s trim panel came loose while driving on I-95 today (approximately 70 mph). It was not apparently loose before this event. It dislodged and hit the rear passenger window. This is a safety issue because, were the window down, it would ha...

The contact owns a 2019 Ford Flex. The contact stated that while operating the vehicle, the engine temperature gauge increased, and the air conditioner would not blow cool air. The vehicle was taken to the local mechanic who discovered that the engine coolant level was extremely low, and that the wa...

Mileage: 65,000

The contact owns a 2019 Ford Flex. The contact stated while attempting to reverse the vehicle, the center display failed to display a rear-view image. The vehicle was taken to the dealer, who diagnosed a failure with the back over prevention camera. The vehicle was not repaired. After investigating ...

Mileage: 15,000

Vistaroof rear cracked from inside. No impact marks Simular problem with other Ford sun's Afraid it will shatter inside vehicle

The contact owns a 2019 Ford Flex. The contact stated while reversing the rearview camera failed to operate as needed. There was no warning light illuminated. The message "Camera Unavailable" was displayed on the infotainment screen. The vehicle was taken to the dealer but was not repaired. The cont...

Mileage: 25,000

Rear view camera shows a black or blue screen on display. This happened the other day in the middle of backing my vehicle and caused a near miss with an person crossing behind vehicle. This is a major safety issue and i see ford has recalled almost every make and model for this same issue but not th...

The problem was with the backup camera. The problem started when we had about 25,000 miles on the car, I ended up getting the camera replaced at 36,000 miles. The camera worked properly 90 to 95% of the time. Sometimes it would just be fuzzy, sometimes it would be blank and say camera not available,...

The problem was with the backup camera. The problem started when we had about 25,000 miles on the car, I ended up getting the camera replaced at 36,000 miles. The camera worked properly 90 to 95% of the time. Sometimes it would just be fuzzy, sometimes it would be blank and say camera not available,...

The problem was with the backup camera. The problem started when we had about 25,000 miles on the car, I ended up getting the camera replaced at 36,000 miles. The camera worked properly 90 to 95% of the time. Sometimes it would just be fuzzy, sometimes it would be blank and say camera not available,...

The contact owns a 2019 Ford Flex. The contact stated that while reversing, the rearview camera image turned blue. Additionally, the image was distorted. The contact stated that the failure recurred while reversing. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. ...

Mileage: 44,000

The contact owns a 2019 Ford Flex. The contact stated while reversing, the back-over prevention camera failed to display an image. Additionally, the message "Camera Unavailable" was displayed. The vehicle was taken to the dealer and the contact was informed that the back-over prevention camera neede...

Mileage: 88,000

Driver side mirror blind spot warning light is on constantly while I'm driving it never shuts off unless I shut the engine down. rear backup camera is not working at all. When I go to back up the car I only see a blue screen.

Driver side mirror blind spot warning light is on constantly while I'm driving it never shuts off unless I shut the engine down. rear backup camera is not working at all. When I go to back up the car I only see a blue screen.

The contact owns a 2019 Ford Flex. The contact stated that while reversing, the rearview camera displayed an inverted image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,...

Mileage: 69,000

The contact owns a 2019 Ford Flex. The contact stated that while reversing, the rearview camera was not operable and displayed a blue image. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was an internal electrical failure. The ...

Mileage: 40,000

I had to transport a friend from a hospital and because of his surjury had to have him sit in the front passenger seat. I looked in the Driver manual to locate the passenger air bag shut off switch, " there is not a switch to be found. The instruction in the Driver Manual states to place anyone havi...

The contact owns a 2019 Ford Flex. The contact stated that while driving at an undisclosed speed, the back over prevention camera displayed images upside down. The vehicle was taken to the dealer, where it was diagnosed with back over prevention camera failure. The contact was informed that the back...

Mileage: 45,640

upside down camera- this is a known ford problem, just not linked to my VIN number. Can you please add my VIN so that I can get it fixed.

I pulled out of my driveway and maybe 2 miles down the road heard a giant “pop” noise. I pulled over to see what happened and found a giant whole and cracking/glass from my sunroof! The weather is clear there was no debris hit my sunroof simply shattered.

The contact owns a 2019 Ford Flex. The contact stated that the back over prevention camera failed to show the rear of the vehicle. The vehicle was taken to the dealer who stated that the camera needed to be replaced; however, the part was not available for repair. The vehicle had not been repaired. ...

Mileage: 66,000

My Ford reverse camera fails to display a correct image, decreasing driver visibility. It is nearly always displayed upside down or occasionally the image fails to appear at all. The parking guide lines also fail to display since January. There were no warning lights when the malfunction began in Ja...

My Ford reverse camera fails to display a correct image, decreasing driver visibility. It is nearly always displayed upside down or occasionally the image fails to appear at all. The parking guide lines also fail to display since January. There were no warning lights when the malfunction began in Ja...

My Ford reverse camera fails to display a correct image, decreasing driver visibility. It is nearly always displayed upside down or occasionally the image fails to appear at all. The parking guide lines also fail to display since January. There were no warning lights when the malfunction began in Ja...

The backup camera malfunctioned. The malfunction was reported to the Ford dealer. No replacement part is available from Ford. The car is still under warranty, but Ford is making no efforts to repair or replace this mandatory safety component of my car.

The backup camera malfunctioned. The malfunction was reported to the Ford dealer. No replacement part is available from Ford. The car is still under warranty, but Ford is making no efforts to repair or replace this mandatory safety component of my car.

The contact owns a 2019 Ford Edge. The contact stated that the rearview camera displayed a blank image while in use. The vehicle was taken to a dealer, and he was informed that the vehicle was not under recall or covered under warranty. The contact was also informed that parts for the repair were on...

Mileage: 75,063

The contact owns a 2019 Ford Flex. The contact stated while reversing out of a parking space, the back over prevention camera became blurry, making it difficult for the contact to properly see an image in the rear of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not co...

Mileage: 29,000

The contact owns a 2019 Ford Flex. The contact stated while reversing out of a parking space, the back over prevention camera became blurry, making it difficult for the contact to properly see an image in the rear of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not co...

Mileage: 29,000

The contact owns a 2019 Ford Flex. The contact stated that while his daughter was driving approximately 20 MPH, the traction control warning light illuminated, and the vehicle became difficult to steer. The contact met his daughter who had pulled over to the side of the road to inspect the vehicle. ...

Mileage: 60,700

The radio turns on even when the car is off and the keys are not nearby . Sometimes it turns off while driving and will be off for days at a time while other times it just comes on full volume while parked and unattended. Maybe an electrical issue ?

The radio turns on even when the car is off and the keys are not nearby . Sometimes it turns off while driving and will be off for days at a time while other times it just comes on full volume while parked and unattended. Maybe an electrical issue ?

Back up camera not working; started flashing on/off, turning upside down, and now simply does not work; the beeping still works to let you know you’re close but the visual is not available. Not being able to SEE what is behind me is a safety issue as well as not being able to see how close I am t...

Back up camera not working; started flashing on/off, turning upside down, and now simply does not work; the beeping still works to let you know you’re close but the visual is not available. Not being able to SEE what is behind me is a safety issue as well as not being able to see how close I am t...

The contact owns a 2019 Ford Flex. The contact stated that the rear-view camera failed to operate as needed. The contact had taken the vehicle to a dealer where she was given an estimate for the repair. The manufacturer was notified of the failure and agreed to cover only half of the cost of a repla...

Mileage: 30,000

REAR backup camera has upside down view. Tried various remedies (reset, and battery disconnect) to fix issue but when vehicle is put into reverse camera has view that is upside down. Dealer says camera and soft ware needs to be replaced but is not covered under vehicle warranty. I see Ford is now ...

The backup camera is flashing on and off when in reverse. Once it do stay on the video is cloudy, pixilated and flipped upside down. It also stays black screen for a bit then pops back on.

The Rearview Camera has gone out, for which they have sold so many that the dealers cannot get replacements. This should definitely be Recalled like the many, many other Ford Rearview Camera Recalls! Note: Vehicle has less than 25,000 miles on it.

The Rearview Camera has gone out, for which they have sold so many that the dealers cannot get replacements. This should definitely be Recalled like the many, many other Ford Rearview Camera Recalls! Note: Vehicle has less than 25,000 miles on it.

Rear back up camera works intermittently. Dealer inspection determined that the camera needs to be replaced. Vehicle is only a couple years old.

Backup Camera functions intermittently. This began at approx 37k miles and 25months of age (vehicle built in June 2019). Backup camera may work, or not, when the vehicle is put in to reverse. This is very similar to the behavior described in other Ford backup camera recalls for other vehicles. S...

The contact owns a 2019 Ford Flex. The contact stated that while driving approximately 40 MPH, the steering wheel suddenly jerked to the left causing the vehicle to fishtail and cross the median line. After regaining control of the steering, the driver was able to safely park on the side of the road...

Mileage: 39,150

1. Rear Camera, yes 2. Unable to see behind car thus unable to see people and/or vehicles. 3. Intermittent 4. No 5. Camera unavailable, camera no signal

The contact owns a 2019 Ford Flex. The contact stated that the power liftgate had failed to open manually or electronically while pressing the release button inside the vehicle or with the key fob. A warning message stating that the power liftgate was not closed had been illuminated. The dealer and ...

Mileage: 64,000

Back up camara is intermittent.

BAD HANKOOK TIRES IN WHICH THEY WILL NOT REPAIR OR REPLACE

Mileage: 21,000

TL* THE CONTACT OWNED A 2019 FORD FLEX. THE CONTACT STATED WHILE MAKING A LEFT TURN, WHEN ANOTHER VEHICLE RAN THE RED LIGHT AND CRASHED INTO HER VEHICLE ON THE FRONT DRIVER SIDE BUMPER. THE CONTACT STATED NO AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES ON HER AC JOINT (LEFT SHOULDER) AND HER SO...

Mileage: 36,000

WHILE THE FLEX WAS PARKED IN OUR DRIVEWAY, THE GLASS IN THE REAR HATCH BLEW OUT. IT OCCURRED AROUND 5:00P. THE TEMPERATURE WAS IN THE 70'S ALL DAY. NO ONE DROVE, WENT INTO THE FLEX, OR OPENED THE HATCH THAT DAY. AT 4:30P THE GLASS WAS STILL INTACT. AT 5:00P THE HATCH GLASS WAS SEEN ON THE GROUND AND...

Mileage: 2,022

OCCASIONALLY WHEN I AM TURNING LEFT OR RIGHT THERE IS A CLUNKING NOISE UNDER THE FRONT END OF MY CAR. I TYPICALLY BACK INTO A PARKING SPACE AND WHEN I AM LINING UP MY CAR TO BACK IN IS MOSTLY WHEN THE NOISE OCCURS. IT IS A LOUD SOUND THAT ALMOST SOUNDS LIKE A POPPING OR SNAPPING. IT DOES NOT MATTE...

Mileage: 6,500

TAKATA WE HAVE HAD THE FLEX IN % TIMES TO HAVE THE TIRES BALANCED FORD SAID THAT IT IS IN THEIR SPECIFICATION BUT THE WE CAN FEEL THE UNBALANCE IN THE STEERING WHEEL TOOK TO INDEPENDENT DEALER AND HE SAID ONE OF THE RIM WAS OUT OF BALANCE AND THE TIRES WERE OFF BALANCE TOO WE ARE AFRAID THI...