2012 FORD FOCUS Engine Problems

the car runs without power when shifted to drive gear. It is sluggish trying to speed up. Took to Ford Dealers on a recall with that is suppose to take care of it..nothing seems to have changed. I am not sure anything was done. trans makes a rough sound starting..

The contact owns a 2012 Ford Focus. The contact stated that the rear driver’s side door failed to open as intended. The contact used force to attempt to open the door and failed. No warning lights were illuminated. The contact stated that when the vehicle was purchased, she was informed that the vehicle had an open recall related to NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). When the contact retrieved the vehicle, the contact was informed that the recall had been repaired; however, there was no proof that the vehicle was under recall or that the recall repair was performed. The contact stated that several weeks later, mold was found in the driver’s seat and on the driver’s side seat belt. The contact stated that after a snowstorm, the moonroof was misty, and there was a water ring found above the interior roof. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, after starting the vehicle, there was an abnormal hissing sound coming from the vehicle underneath the driver’s side of the vehicle. No warning lights were illuminated. The contact was able to drive to the post office. After returning to the vehicle and starting the vehicle, the abnormal hissing sound persisted. The vehicle was not taken to the dealer or an independent mechanic. Upon further investigation, the contact related the failure to Manufacturer Recall Number: 18S32. The manufacturer was notified of the failures and would not confirm if the VIN was or was not under recall. The failure mileage was 129,354.

Mileage: 129,354

The car started shutting down while I am driving and also hard to start after

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the TCM, purge valve, and clutch assembly had failed and needed to be replaced. The TCM and purge valve were repaired under warranty. The clutch assembly was not repaired or replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The approximate failure mileage was 128,000.

Mileage: 128,000

I was starting to pull away from a traffic light but the car would not go to second gear and was shaking violently this has happened more times then I can count and I take care of my [XXX] we travel 50 miles a day in this car on one of the most dangerous roads in the nation [XXX] ) there are places on this road with no emergency lanes in case my car stalls again or just won't go into gear and I have drivers bearing down on me at 70 miles an hour. I know for a fact these issues have come up with countless others that have bought this vehicle and I just don't understand why this isn't a big enough safety concern is it going to take the death of me and my grandson for a recall to be made on this piece of garbage ford calls a transmission? I don't have $ for another vehicle and if this one doesn't keep getting me to work I'll be out of a job and we will be homeless a friend helped me buy this car and I assumed he checked it out first and he only looked at the accident report but not the overall report on these vehicles which shouldn't even be on car lots for sale they are unsafe death traps and when people start dying in them which im sure has already happened those deaths are on ford and on this so called national highway safety because your not doing your job this recall should have happened years ago INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I went to emissions and I received an “Important Vehicle Safety Recall Information” notice that states Transmission Control Module Extendes Warranty Coverage”.

Ford manufactured faulty clutches in Ford Focus cars years 2012-2015. The clutches were put in automatic transmissions and after short periods of time the clutch slips requiring full replacements. In 2023 my daughter was driving on a 55 mile per hour highway when the car shut down and would no longer drive. She had to immediately pull over and have the car towed to the dealership. We spent $4,600 reporting the clutch. Just barely after 2 years the clutch is completely out again. A clutch in an automatic car should not go out within 2 years and 13,000 miles. When the clutch slips it puts the driver and other drivers at increased risk of an accident. Ford is aware of these issues and refuse to do any sort of recalls.

The TCM on the transmission needs fixed they said i could get a rental car.

The contact owns a 2012 Ford Focus. The contact stated while driving at approximately 65 MPH, the check engine warning light illuminated, and the vehicle was losing motive power. The contact was able to exit the highway and stop the vehicle. The contact turned off and restarted the vehicle and was able to regain vehicle functionality. The contact stated that the vehicle was taken to a local dealer who diagnosed the vehicle. The contact stated that the vehicle was repaired; however, the contact was not notified of the cause of the failure. The contact stated that the failure reoccurred. The contact stated that the vehicle was taken back to the same dealer several times and the contact was advised that the vehicle was repaired; however, the failure reoccurred. The contact received a postcard from the manufacturer for two manufacturer recalls for the TCM: (14M02) and Canister purge valve (24N07); however, after calling the dealer, the contact was informed that the vehicle was no longer covered under warranty for the manufacturer recalls. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 91,000.

Mileage: 91,000

Vehicle has difficulty starting after refuel. Vehicle stalls randomly to the point that is too much of a danger to drive. All of the symptoms correlate to recall (18S32) yet this particular vehicles vin was not listed in the list of recalled vehicles. The DTC's are as follows,P0420, P0456, P1450. Upon being serviced for the ford customer satisfaction program 24N07 it was noted by a service advisor that the replacement of a fuel tank and fuel pump was necessary which would be a reference to recall (18S32). However due to this vin not falling under recall (18S32) the service for a replacement fuel tank and fuel pump is not covered by warranty. Vehicle has erratic and innacurate fuel gauge indication. Vehicle stalled in the middle of traffic shortly after service was completed. Dealership has no clearance from Ford to address problem because 24N07 makes no mention of components that could be affected by faulty canister purge valve, unlike (18S32) and as such leaves this vehicle to be a hazard on the road.

I’ve been to several Fords for the Transmission control module TCM, the engine lagging or stalling all lights on my car going on now my whole right side of my car doesn’t work after telling Ford about these problems. They denied to fix my car even though there was a customer care warranty through Ford

The contact owns a 2012 Ford Focus. The contact stated that the vehicle was difficult to start after refueling. The contact had to rev the engine to keep the vehicle running. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was taken to an independent mechanic who used a code reader and determined that the failure was due to the purge valve and charcoal canister. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 136,000.

Mileage: 136,000

The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted, with the check engine warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,242.

Mileage: 127,242

The contact owns a 2012 Ford Focus. The contact stated that the check engine warning light was illuminated. While driving at various speeds, the contact had to manually shift the gear shifter to neutral and then to drive even though the vehicle had an automatic transmission. The vehicle was taken to the dealer who informed the contact that the transmission had failed and needed to be rebuilt or replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 78,971.

Mileage: 78,971

1) each and every time I pop it fuel into my car, even if I'm just topping it off, when I start it it like starts to bog down like it's clogged or something, then just like that clears up. 2) while car is off, and no keys in ignition at all, my cars dashboard makes this almost clicking sound and I notice the fuel tank and gauge both shot b up to the top then drop back downs, it's strange, 3) sometimes when accelerating from hear the car almost stalks... That's v the only way I'd be by able to describe it

Car will stall and then completely shut down. And takes awhile to restart. This last time I was on the highway and cars were going so fast. Almost had a panic attack!!

Vehicle won’t start on multiple occasions. Vehicle struggles to turn on and lag to turn off. Vehicle struggles to change gears to speed up

Focus, which was purchased in California in 2017, clutch has gone which caused to stall and jerk in traffic, now has to be replaced at my expense! $4300. This was a massive hazard and defect!

Se acelera y desacelera repentinamente Quiero acelerar para llegar a la mismas velocidad del trafico y no lo hace y eso hase que ponga en peligro la vidad mia y de mi familia por que otro carro puede chocarme. Cuando sucedio eso se activo el CHECK, lo apago por completo y los parabrisas se activan repentinamente , todo esto es muy raro y no es bueno para mi

While driving on interstate ,my car suddenly started hesitating and failed to pick up speed. The engine light came on. I pulled over, but did not turn car off fearing it would not restart, to look at owners manual. The problem continued as I drove home. I have driven it once for a short distance since and there was no change. This could cause an accident since it happened unexpectedly while driving at high speed. Brake light fault warning light is illuminated although light appears to be working. This could cause rear end collision if not operating. Luggage compartment opens while driving which causes visibility issue and chance of items stored there to blow out and cause accident. I can not tell if this issue is included in recall addressing locks and latches. Driver side window no longer operates, preventing escape if needed

The contact owns a 2012 Ford Focus. The contact stated while driving 45 MPH, the vehicle stalled inadvertently. The check engine warning light was illuminated. The contact veered to the side of the road, turned off, and restarted the vehicle and was able to continue driving. The contact stated that the failure reoccurred while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the emission evap canister control purge valve and fuel tank needed to be replaced. The vehicle was taken to the dealer for the recall repair. The dealer informed the contact that no repairs were needed upon inspection. The contact stated that the vehicle stalled abruptly while driving, almost causing other vehicles to crash into the vehicle. The vehicle was towed to a second independent mechanic, where it was diagnosed that the fuel tank had failed. The vehicle was towed to the dealer, who informed the contact that the failure occurred due to the lack of fuel in the fuel tank. Additionally, the contact stated that the vehicle had failed to shift into gears as intended and would shut off while driving. The contact also stated that the vehicle accelerated independently while driving, almost causing her to strike pedestrians. The vehicle was taken to the dealer, where the dealer diagnosed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

I received a recall dated June 2023 about my transmission. It is the first one I have ever received. I had it towed to Stanley Ford McGregor and service said that there wasn't anything wrong. I was told I need to pay them $165 for a recall review???? I don't feel safe driving it as it slips, bucks, jerks, shudders, delay when shifting as well as having difficulty in changing gears causing many "almost accidents." I just found out Ford settled on 2020 judgement and a 2022 judgement. I had no idea. It is plagued with numerous problems and safety concerns. I have written a letter to the General Manager, Mike F at Stanley Ford McGregor as well as sent copies to Jim Farley, CEO of Ford and FMC Customer Relationship Center. I asked them to get back with me as I will NOT pay that $165 and drive an unsafe car that I don't want to put my 1 yr old grandson at risk as well.

The contact's mother-in-law owns a 2012 Ford Focus. The contact stated that the vehicle failed to respond when shifting into reverse (R) and would shudder when depressing the accelerator pedal. The engine revved to 5,000 RPMS, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where the transmission clutch actuator was replaced. Additionally, the contact stated that the vehicle was experiencing inaccurate fuel gauge reading. The contact stated while driving approximately 45 MPH, the vehicle lunged forward, lost motive power and stalled. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was taken to the dealer, where the PCM was reprogrammed; however, the failure recurred. The contact stated that he noticed that the vehicle was experiencing excessive fuel consumption. The contact stated that he noticed fuel leaking onto the ground. The vehicle was taken to the local Pep Boys, where it was diagnosed that the fuel tank was deformed and overfilled. The contact stated that NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) had previously been completed on the vehicle; however, the vehicle was not experiencing the failure at the time. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 56,000.

Mileage: 56,000

August 3, 2023, vehicle bucking from 1RPM to 2 RPM. No engine lights came on. At every stop and go vehicle hesitated. I was driving a relative to a post operation doctor visit. Went to dealer following day. They could not inspect the car. Gave appointment for 5 days later. Recall letter I received is for the TCM/PCM-Transmission/Power Control Module. Dealer says they have vehicles waiting 2 and 3 years for this part. If this is my issue they cannot provide me with a time frame for getting the issue corrected. When I drove to the dealer the engine light did come on and it continues to be on. Car can leave me stranded or vehicle may jerk forward even with the brake applied are some of the different issues that can happen.

The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle hesitated. The check engine warning light illuminated. The vehicle was taken to Advance Auto to be diagnosed and the mechanic retrieved unknown codes. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not repaired. Additionally, the contact stated that the vehicle was taken to the dealer for an unknown transmission recall repair. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle seemed to shift into neutral and failed to respond. The check engine warning light was illuminated, and the service engine message was displayed. The contact pulled over to allow the engine to cool down. The vehicle was restarted and taken to the local dealer to be diagnosed. The contact was informed that the transmission control module needed to be replaced. The dealer informed the contact that the transmission failure caused the clutch to fail. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

Mileage: 80,000

Hello, This is what happened to my 2012 Ford Focus SE. First I noticed that after putting gas the car doesn't start I have to try it 1 or 2 times more. Second when the vehicle stops on the traffic light sometimes it gets difficult to get out because is not taking the change correctly, so I have to press the clutch so hard. Because of the car doesn't show up any lights or signal that told me that the car is having a problem I took it to the dealership, and they did diagnostic, and the issues are confirmed.

My car was hesitant to accelerate when both stopped and while cruising. When stopped, I would release the brake and the car would shudder and not accelerate. It would sit for a few seconds before going forward. When stopped on a hill, my car would roll backwards when I would release from the brake. When accelerating up a hill, my car would shudder and stop accelerating for a few seconds. Once, while on the Highway, I went to pass a car, getting into the left lane and pressing on the gas. The car did not go any faster but my RPM went all the way up. It was such a danger to drive. The service engine light would go on and off, but never be consistently on. When it turned on, it only stayed on for a day and then went back off. It almost caused a few accidents. When I took it to my local Ford dealership thinking it was the TCM, they told me the car needed a new clutch, levers, and slave cylinder.

The contact owns a 2012 Ford Focus. The contact stated while her son was driving approximately 40-45 MPH, the vehicle shut off. The contact stated that the brakes locked up. The driver was able to coast to the side of the road and apply the parking brake. The vehicle was towed to the local dealer where it was diagnosed and determined that the fuel tank was deformed. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the repair was not covered under warranty. The contact stated the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The failure mileage was approximately 70,000.

Mileage: 70,000

The contact owns a 2012 Ford Focus. The contact stated that the vehicle overheated while driving approximately 30-35 MPH and stalled in the middle of the road. The check engine warning light was illuminated. The contact stated that the vehicle only restarted after cooling down for 15-30 minutes. The contact veered to the side of the road. The contact continued driving; however, the vehicle would not exceed 35 MPH. The contact stated that the failure occurred several times, and on some occasions, the vehicle was pushed to the side of the road with the assistance a Police Officer. The vehicle was taken to the dealer, where it was diagnosed that the dual clutch, slave cylinder, motor mount, purge valve and other unknown parts had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 140,000.

Mileage: 140,000

I'm wondering since there are so many complaints, even I am one of then, why isn't anything getting done. I'm paying out of pocket. Ford don't want to fix my car, 2012 ford focus sel. It's b.s. it's costing me alot of money. And I don't get reimbursed for nothing. I'm highly mad. I should sue ford company for not doing [XXX]. Thanks INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Driving down the road and all of a sudden the transmission starts jumping out of gear and back in gear, then light comes on stating transmission is overheating. Shut car off to cool transmission and car will not start back, after around an hour car cranks back up, but continues to jumping in and out of gear and light stating transmission is overheating stop for 5 minutes and relays clicking under the hood around the motor/ transmission.

It wont go in reverse and comes out of gear transmission?

Causing vehicle to shutter or jerk making the driver lose control for a minute or two when driving. Happens only, when accelerating at from a stop or turn.

The automatic dual clutch is shaking my steering wheel and whole car.

transmission control model in the car needs a new one

The contact owns a 2012 Ford Focus. The contact stated that while driving approximately 15 MPH, the accelerator pedal was depressed, and the vehicle started jerking. Additionally, the vehicle failed to accelerate as intended. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

VEHICLE SHUDDERING

The contact owns a 2012 Ford Focus. The contact stated that while attempting to reverse, the vehicle failed to respond. The contact stated that the vehicle hesitated while shifting gear. While driving at an undisclosed speed, there was a clinking sound detected. The check engine warning light was illuminated. The vehicle was towed to the local dealer where it was diagnosed that the TCM module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the warranty had expired. The failure mileage was approximately 69,000.

Mileage: 69,000

The contact owns a 2012 Ford Focus. The contact stated while driving 75-80 MPH and depressing the accelerator pedal, the accelerator pedal went down to the floorboard. The contact then decelerated, and the vehicle began to stall. The contact veered to the side of the road, where the vehicle completely stalled. The contact then parked the vehicle. The contact was able to restart the vehicle, however, the vehicle stalled while attempting to drive. The vehicle was towed to an independent mechanic, where the failure could not be duplicated. The contact was able to drive to her residence. The local dealer and an unknown dealer were notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA hotline for assistance. The failure mileage was approximately 170,000.

Mileage: 170,000

The contact owns a 2012 Ford Focus. The contact stated that while his son was driving at an undisclosed speed and coming to a stop, the vehicle stalled. Additionally, the contact stated that after shifting the gear shifter and depressing the accelerator pedal, the RPM increased; however, the vehicle failed to respond immediately. The check engine warning light and the ignition warning light were illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.

Mileage: 80,000

Problem: Reoccurring check engine light and ODB2 Code's P0443 & P0444 Repairs made: MAF Sensor Purge Control Valve Reset Computer Air filter Cap less Gas Fill, W0133-2022154 Related Safety recalls: 18S32, 19V515000, 18V735 or 18V735000 I believe the Problem occurs due to an recall that was not performed or performed correctly leaving the problem. I am requesting the recall repair history from form Motor Company Please. Thank You, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

In September 2020 I was on the expressway when my engine failed, I was able to get into the emergency lane after almost causing an accident, after inspecting the car it was concluded that the engine was no longer viable with no explanation of why the engine failed. So I replaced the engine and the car was still not drivable. In March 2022 I was able to get it started when I tried to drive the car the transmission was slipping, the “ transmission malfunction service now” warning came on, and the RPM gauge on the dash was not reading properly. I ran a code after the transmission warning came on, and the code said P0001, I called the Ford dealership to get it serviced when I was told that there was an unknown recall but the part was on back order for a year, so my car wouldn’t be fixed until the order came in, I searched my Vin number and had a recall for a fuel tank deformation, I also learned that there was a lawsuit against Ford for their 2012 Ford focus transmissions, which could explain the engine failure and the transmission problems.

The contact owns a 2012 Ford Focus. The contact stated that upon parking the vehicle and removing the key from the ignition, the vehicle continued to run without warning. The contact stated that the engine eventually turned off after approximately 3-5 minutes. The contact had taken the vehicle to the dealer where they informed her that they were unaware of the failure. The manufacturer was also notified of the failure and referred her to the NHTSA hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 68,000. The consumer stated the vehicle was turned in and the consumer has a new vehicle.

Mileage: 68,000

The contact owns a 2012 Ford Focus. The contact stated while driving at undisclosed speed, the vehicle would not accelerate and the vehicle started to shake, causing the vehicle to stall. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 116,000.

Mileage: 116,000

2012 FORD FOCUS. CONSUMER WRITES IN REGARD TO ILLUMINATED CHECK ENGINE LIGHT.

Transmission over heating stop safely light comes on transmission hot stop wait 5 second I do the restart of the transmission and it keeps doing it

The contact owns a 2012 Ford Focus. The contact stated that after refueling, the vehicle was running roughly. The check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the fuel tank was deformed. The contact was informed to keep the fuel above a half tank. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 85,000.

Mileage: 85,000

The contact owns a 2012 Ford Focus. The contact stated that after refueling the vehicle, the vehicle failed to start. The contact stated that the check engine warning light illuminated and remained illuminated. The contact stated that the vehicle was jumpstarted. The contact stated that while driving back to her residence the vehicle was sputtering however, the vehicle had not lost motive power. The vehicle was taken to a local dealer where it was diagnosed that the control module needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) as a possible cause of failure; however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.

Mileage: 140,000

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the instrument panel displayed 30 miles to empty. The contact stated that she added fuel to the vehicle and the vehicle restarted. The contact stated that the vehicle was taken to a local dealer to be serviced under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that after the vehicle was returned to her, she was driving at an undisclosed speed and the check engine warning light illuminated. The failure reoccurred with the vehicle running out of fuel and losing motive power. The contact was able to restart the vehicle and returned to the dealer for a diagnostic test. The vehicle was not diagnosed since the contact had refused to pay the diagnostic test fee. The manufacturer was not made aware of the failure. The approximate failure mileage was 116,000.

Mileage: 116,000

The contact owns a 2012 Ford Focus. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact also stated that the traction control and check engine warning lights were intermittently illuminated during the failure. The vehicle was taken to an independent mechanic who diagnosed that the Transmission Control Module (TCM) needed to be replaced. The mechanic called the dealer and was informed that parts for the repair were on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.

Mileage: 70,000

TCM went out in the car the part is on back order

The contact owns a 2012 Ford Focus. The contact stated that after opening the driver’s side front door the vehicle independently started without the keys being placed in the ignition. The vehicle was taken to the dealer however, the mechanic was unsure of the cause of the failure. The contact was advised to manually manipulate an unknown box under the hood to turn off the vehicle. The manufacturer was not contacted or notified of the failure. The failure mileage was 70,000. The consumer stated the vehicle was sold.

Mileage: 70,000

The car shutters and vibrates so hard when starting at times. When driving in stop and go traffic, the car lurches forward because of the clutch and transmission. It struggles to get into the next gear because of Ford putting a manual transmission in an automatic car. The car needs a new clutch and seal/harware kit

The vehicle needs PCM and TCM replacement. Stalls while braking or apply pressure to gas peddle while driving, faulty gear changing mechanism has issues switching to proper gear due to the underlying problems above. It has turned off while driving on the interstate without warning. May instantly stop while applying minor pressure to brakes. Has been inspected by mechanic and AutoZone employees confirming the issues. It is unsafe due to the instant stopping or applying to breaks behind another driver almost hitting them or causing someone to hit from behind. Furthermore, inaccurate gear changing causes an increase rapidly in speed or very slow in speed which could lead to accidents.

I had regular service done on my vehicle 5/27/2022 to which the battery needed to be replaced. That was done without issue however 3 days later as I was on my way to work the check engine light came on and my engine began revving then stalling/losing power as well as shuddering. This was especially concerning as I was on the highway traveling at 70 MPH when suddenly I lost engine power and my vehicle began lurching. I was close enough to home that I was able to turn back and drive very slowly as it was apparent there was an issue in the gears turning over when accelerating. I could not get my vehicle in for service as the dealership could only schedule me later the following week to get it diagnosed. I was able to drive it, again very, very slowly - to the dealership. I was told it was the TCM; 14MO2 Extended Coverage Warranty. The dealership assured me this would be covered yet now continues to tell me that this is not being accepted and that I have to pay out of pocket for this repair. I'm unsure of what to do at this point as my daily commuter has been at the dealership since June 9th 2022.

Back in October 2018, (& during the time Ford was settling their class action lawsuit against them regarding transmissions, clutches, the Powertrain Control Module, and more), I received another recall described by the National Highway Traffic Safety Administration (NHTSA) as: "NHTSA CAMPAIGN ID: 18V735000 October 22, 2018 Ford will notify owners & dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes & replace the CPV as needed. If the CPV is replaced, dealers will inspect & replace the carbon canister, fuel tank & fuel delivery module as necessary. The recall is expected to begin December 10, 2018. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full." I brought the vehicle in to have the recall taken care of and after a day of servicing the vehicle, I was told that the PCM was reprogrammed & the issues were fixed. A week or 2 later, I received notice that the issue hadn't been resolved & a new recall was issued regarding the very same thing. As reported by the NHTSA: "NHTSA CAMPAIGN ID: 19V515000 July 5, 2019 Ford will notify...(same text as noted above)" Then added, "(Ford) is recalling certain vehicles...previously recalled under 18V-735. The affected vehicles did not have the PCM updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system." Consequences are an excessive vacuum resulting in an engine stall while driving, w/o warning & w/o the ability to restart the vehicle, increasing the risk of a crash. Plus, uncontrolled release of hydrocarbons into the atmosphere. I've now failed emissions inspection due to an illuminated check engine light (OBD2 error code P1450) and I therefore cannot get my car registered. The dealerships now deny my vehicle ever being part of these recalls & state I musn't be taking care of the vehicle.

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 25 MPH, the check engine warning light illuminated. Additionally, a message stated that the transmission was overheated and to pull over and let the engine cool down was displayed. The contact also stated that the automatic clutch was slipping, and the vehicle was difficult to start. The vehicle was taken to the local dealer who diagnosed a failure with the transmission control module. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 162,500.

Mileage: 162,500

The contact called on behalf of his grandmother who owns a 2012 Ford Focus. The contact stated that while his grandmother was driving approximately 45 MPH, the vehicle erroneously shifted in and out of gear. The driver safely pulled over to the side of the roadway and turned off and restarted the vehicle. The contact stated that the check engine and transmission warning lights were illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission was defective and needed to be rebuilt or replaced. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,000.

Mileage: 77,000

The contact owns a 2012 Ford Focus. The contact stated that while parked in the driveway when the check engine light illuminated. The contact attempted to turn the vehicle on however the engine only revved. The contact took the vehicle to a certified mechanic who diagnosed that the crankshaft failed and banded the transmission. The vehicle was involved in a previous recall for the same failure and was remedied previously. The mechanic stated the failure was caused by the same repair as before however the vehicle had not been repaired again. The manufacturer was made aware of the failure. The approximate failure mileage was 10,000.

Mileage: 10,000

Transmission has spontaneously went from overheating to not while driving, gears are slipping have speed and when it goes to shift all power lost, then it kicks back in. It was coded with transmission control module failure. The module and both actuators have been replaced now car will not relearn shifting patterns. Spontaneous overheating transmission messages just when car is turned on. Transmission control module has been programmed by dealership but all problems continue to exsist.

Ok when I start the car and turn the key to on but I have to wait a second and during that second inside the engine it's like it sounds like when u change disc song on a jukebox and then when it does that then I could start the car but as of now nothing works or drives and barley bought it not even month ago from personal owner,but some advice and help please thank you.

The contact owns a 2012 Ford Focus. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the contact continued driving to work with no further issues. The contact took the vehicle to an independent mechanic who connected to the vehicle to diagnostic machine which diagnosed the failure as a malfunction of the canister purge valve. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 126,300.

Mileage: 126,300

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 35 - 40 MPH, the check engine warning light was illuminated, and the fuel gauge was not working properly, moving from full to empty. The vehicle lost motive power. The contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic. The mechanic diagnosed the failure with code P1450, and the fuel pump and canister valve were replaced. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN that was related to the failure. The failure mileage was approximately 152,000.

Mileage: 152,000

My car randomly started stalling out while driving. A check engine light came on, and when I took it in to get read, the mechanics told me they were the codes pertaining to the recall on this car for the purge valve malfunction. The local dealer will not grant me an appointment to look at it and complete the recall for another 5 weeks.....my appointment isn't until October. In the meantime, I dont have a safe vehicle to drive, as the chances of me getting rear ended are high. The vehicle stalls out 6 to 7 times every 40 miles.

I bought the car in 2012. It has not run properly since that year. We took it in for computer flashes and the recalls each time they asked and several times more because the lurching, shuddering, and delayed acceleration would always come back. I had to readjust how I drove the Ford Focus compared to any other car knowing that it sometimes stuck or delayed in acceleration. It also would sometimes jolt forward. It rolls back once at a stop sometimes while the car is running. I would have to adjust how far ahead I pulled from people in lines to make sure they had enough space between parking or in line so I didn't roll back and hit them. My car died in the middle of the road on way to get gas back in 2017. We took it in to get looked at and cost hundreds of dollars to fix a fuel tank that suctioned in on itself. We found out a year later there was a recall for that same issue. It was supposed to fix the fuel gauge reading issues too but even after being "fixed" it still never read right. I could never tell what the actual contents of my fuel levels were which is dangerous especially on long road trips. The struts started to leak and go bad well before they should have. This car is totally unsafe between the constant transmission/computer issues, the fuel tank system, door latch recalls (2 of them). We had to have the radiator replaced because one of the Ford Service Centers screwed something up when they did the clutch recall. It broke down while driving the day after the clutch replacement and was overheating. They admitted their fault and replaced it for free thankfully but why did they have to be in there in the first place? Ford needs to finally recall all of these vehicles and make it right. My family has been lifelong Ford vehicle owners and I'm about at the end of my rope with this car.

I had bought this car a little over a week ago and it has shown zero issues until yesterday June 17 2021, I was driving home when the car forced its self into neutral and the screen said transmission malfunction service now. I’ve called Ford and talked to them about the 14M02 recall/ campaign that was posted for this car and they said they’re unable to do anything because it’s out of the required parameters. I spent all my savings on this vehicle and now am out of a ride for work and I can’t even have a problem I didn’t create fixed? When they knew it was an issue.

I'M STILL MAKING PAYMENTS ON MY 2012 FORD FOCUS SE. 3 DAYS AFTER BUYING IT THE CHECK ENGINE LIGHT CAME ON SAID CATALYST COVERTER IS PLUGGED UP. NOW THE TRANSMISSION IS MISSING UP. IT HAS NEVER ONE TIME PASSED THE EMISSIONS CONTROL TEST SINCE OWNING IT. THERE ISN'T A DAY THAT GOES BY THAT THIS CAR HASN'T THROW ME A DIFFERENT CODE FROM THE CHECK ENGINE LIGHT. I GOT SCREWED. THE CAR ISN'T SAFE TO DRIVE IDK HOW MANY TIME MY DAUGHTER AND I HAVE ALMOST GOT HIT BECAUSE OF THE CAR NOT MOVING WHEN GIVING THE GAS TOO IT. I TOOK IT TO THE FORD DEALERSHIP TO GET ALL MY RECALLS DONE AND THEY ONLY DID 1 RECALL AND THAT WAS THE TCM. THEY SAID THAT WOULD FIX THE TRANSMISSION PROBLEM IM HAVING. WHAT LIES

Mileage: 89,000

TL* THE CONTACT CALLED ON BEHALF OF HIS SON WHO OWNS A 2012 FORD FOCUS. THE CONTACT STATED HIS SON WAS DRIVING TO THE AIRPORT WHEN THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TOWED TO CHARLES GABUS FORD (4545 MERLE HAY RD, DES MOINES, IA 50310) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, SEVERAL MONTHS LATER THE FAILURE RECURRED WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT A MESSAGE ON THE INSTRUMENT DISPLAY SUGGESTED THAT THE VEHICLE BE SHIFTED TO PARK. THE VEHICLE WAS SHIFTED INTO PARK, RESTARTED, AND DRIVEN TO A NEARBY PARKING LOT. THE VEHICLE WAS THEN TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.*DT

Mileage: 66,000

FOR YEARS MY CAR HAS RANDOMLY SHUT DOWN WHILE DRIVING AND HAS BEEN NEEDED TO BE TOWED TWICE. IT AND HAS HAD 10 RECALLS PERFORMED, INCLUDING THE TRANSMISSION. MY CAR SHUT DOWN AGAIN ON MONDAY NIGHT COASTING ALONG A FLAT ROAD AT 45 MPH SO I DECIDED TO CALL FORD TODAY AND ASK WHAT NEW RECALLS HAVE COME OUT AND THEY STATED MY CAR HAS A FIELD SERVICE ISSUE FOR THE TRANSMISSION THAT IS COMMON BUT THEY HAVE NOT RECALLED IT. WHY? THEY ALSO MENTIONED THAT THEY HAVE TO LOOK INTO WHETHER OR NOT I WOULD HAVE TO PAY TO FIX THIS COMMONLY REPORTED PROBLEM.

Mileage: 66,500

I FEW DAY AFTER GETTING THIS CAR I FELT A HESATATS GOING IN TO 2 GEAR SHORTLY LATER I TOOK IT HAD IT DIAGNOSED BUT THEY SAID IT WOULD BE ABOUT $70 UNLESS IT WAS A RECALL ON IT SO THEY DID THE SAID THE TCM WAS OUT AND IT HAS A RECALL ON IT BUT ALSO I NEED A CLUTCH AND THAT WAS $4000. SO THEY FIXED IT AND IT'S IT ALL GOOD NOW ABOUT 2 NO. LATER I WAS STOPPED AT A RED LIGHT WITH A SUV IN FRONT OF ME I HAD MY FOOT ON THE BRAKE AND IT STARTED FELLOW WRITING IN THAT SHOP FOR YOU MADE ME HIT THE SUV IN FRONT.OF ME, IT STARTED DOING THE OTHER STUFF AGAIN I FELLED MY GAS UP AND TRIED TO START IT BUT IT WOULD START I SEAT THE A LIL THE TRIED IT AGAIN IF STARED JUST WHEN I STARTED DRIVING IT WAS JERKING REALLY BAD I STOP AT THE CLOSEST PLACE I CAN GET A DIAGNOSTIC BRAND ON IT THE SAID IT WAS SOMETHING IN THE GAS TANK SO I TOOK IT BACK TO THE FORD PLACE CAUSE THE WAS A RECALL ON SOMETHING TO DO WITH THE GAS TANK THEY FIXED IT ONES AGAIN BUT SHORTLY AFTER THAT MORE STARTED GOING WRONG THE HAZARD LIGHT WOULDN'T WARM, PUT IT REVERSE IT WOULD DO ANYTHING BUT SET THERE AND RAISE MY RPM'S, BUT THEN IT STARTED WORKING AGAIN SO WE KEPT ON DRIVING IT, IT WOULD JUST DO ALL THESE THINGS OFF AND ON OTHER THAN THE HAZARD LIGHT NEVER WORKED AGAIN , DRIVING DOWN THE ROAD WANT ABOUT 5MILES IT WAS RUNNING HOT SO I PULLED OVER AND KILLED IT AND CALLED MY DAD HE CHECKED ALL THE FLUIDS THE WHERE FINE BUT I TRIED TO START IT IT WOULDN'T START SEAT THE A LIL THE IT STARTED SO I TOOK IT TO THE SHOP I ALWAYS USED ON SOME OF MY CARS THE SAID IT WAS MY FAN IT WAS $400. GOING DOWN THE HWY 70MP IT STOPED ACCELERATING THE RPMS WENT DOWN TO LITTLE PAST ONE LIKE I WAS SITTING IDLING PULLED OVER ON THE SIDE OF THE HIGHWAY WITHOUT CAUSING AN ACCIDENT I HAD TO TURN THE CAR OFF THEN I RESTARTED AND THEN SHIFTING DOWN THE ROAD AGAIN BUT STILL HAVEN'T ALL KINDS OF PROBLEMS THIS CAR IS PROBABLY A DEATH TRAP

Mileage: 128,000

I WAS DRIVING MY 2012 FORD FOCUS AND THEN IT STARTED TO NOT SHIFT WHEN I WAS ON A BUSY ROAD WITH THE SPEED LIMIT 50 MPH AND GOING UP HILL. WHEN THE CAR STOPPED SHIFTING I ONLY WENT 20 MPH OR LESS. THE CAR ONLY HAS 64,500 MILES AND THE MECHANIC SAYS IT'S A BAD CLUTCH AND COMPUTER. THERE'S NO REASON FOR A CAR WITH THAT MANY MILES TO BREAK DOWN LIKE THAT EVEN IF IT'S 9 YEARS OLD. THERE'S A FLAW IN THE DESIGN OF THE TRANSMISSION AND EVERYONE IS LETTING FORD GET AWAY WITH IT. I DON'T HAVE THE MONEY TO DO THIS, DOESN'T FORD MAKE ENOUGH MONEY. THEY SHOULD'VE AT LEAST GAVE ME THE WARRANTY FOR IT.

Mileage: 64,500

MY CAR FAILS TO ACCELERATE WITHOUT SHUDDERING EVEN AFTER THE CLUTCH WAS REPLACED AND COMPUTER REPROGRAMMED. IT FIRST STARTED HAVING TRANSMISSION ISSUES WHEN IT HAD ONLY AROUND 60,000 MILES ON IT AND WAS AROUND FIVE YEARS OLD. EVEN AFTER BEING FIXED, MY CARS TRANSMISSION LIGHT CAME ON AND IT COASTED TO A STOP AT THE SIDE OF A BUSY ROAD. I WAS ABLE TO DRIVE IT AT JARRINGLY LOUD LOW GEAR HOME. BECAUSE I WAS TOLD IT WAS OUT OF WARRANTY THE SECOND TIME, I TOOK IT TO ANOTHER MECHANIC WHO RESET THE COMPUTER AND TOLD ME HE SUSPECTED THE TRANSMISSION ITSELF IS BAD. IT DRIVE OK, BUT WITH ASTONISHINGLY LOW POWER AND DANGEROUS FREEWAY MERGES FOR ANOTHER TWO YEARS. NOW THE SHUDDERING IS BAD AGAIN AND THE TRANSMISSION GROANING IN BETWEEN LOW GEAR CHANGES. ADDITIONALLY THE CPV ON THIS CAR WAS BAD ONCE, AND IT WARPED THE GAS PAN. THE DEALERSHIP RESET THE COMPUTER CODES CONTROLLING THE VALVE BUT NOW THE ENGINE CODE FOR THAT PROBLEM IS ON AGAIN TOO. THIS CAR FEELS UNSAFE, BUT I HAVE LITTLE ALTERNATIVES. I HAVE NOW WAY TO GET TO WORK WITHOUT IT.

Mileage: 70,000

SE DESCONECTA LA VELOCIDAD MIENTRAS EST EN MARCHA EL VEHCULO (SE QUEDA EN NEUTRO)N

Mileage: 40

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE IDLING, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO FREESTONE FORD (1201 US-84, FAIRFIELD, TX 75840; (903) 608-9515) WHERE IT WAS DIAGNOSED WITH A STUCK CANISTER PURGE VALVE. THE CONTACT WAS INFORMED THAT THE FUEL TANK, FUEL PUMP, AND FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

Mileage: 114,000

ALREADY HAVE AN OPEN INVESTIGATION WITH YOU GUYS ALREADY. I JUST WANTED TO ADD ON ANOTHER ISSUE. AFTER GETTING THE CAR SERVICED FOR TRANSMISSION ISSUES,OT SEEMS LIKE THE CAR RIDES WORSE THAN IT DID BEFORE. IT IDLES REALLY ROUGH. THE CAR SHAKES VIOLENTLY. IT'S REALLY A GAMBLE ,IN MY EYES,TO DRIVE THE CAR. I RARELY FEEL SAFE AMD TRY NOT TO TAKE MY FAMILY ANYWHERE FOR FEAR OF WHAT MIGHT HAPPEN. THERE HAVE BEEN NUMEROUS INCIDENTS WITH THESE ISSUES,THE LATEST AFAIN BEING ON 12/22/20

Mileage: 93,000

MY 2012 FORD FOCUS CONTINUOUSLY OVERHEATS. I'VE SEEN THAT THE COOLANT RESERVOIR REGULARLY NEEDS TO BE REFILLED. (NOW UP TO 4 TIMES A WEEK). I'VE HAD THE CAR LOOKED AT NUMEROUS TIMES AND NO ONE CAN FIGURE OUT WHAT IS GOING ON. I'VE REPLACED THE WATER PUMP,THERMOSTAT,AND THERE SEEMS TO NE NO LEAKS ANYWHERE. I'M AT MY WITS END. THIS IS A VEHICLE THAT ME AND MY FAMILY USE REGULARLY WHEN POSSIBLE. IT. THIS PAST WEEK,(12/22/2020), THE CAR OVERHEATED AND STEAM SPEWED FROM UNDER THE HOOD WHILE WE WERE ALL IN THE VEHICLE. THIS HAPPENED WHILE DRIVING HOME ON 125TH ST IN NYC. WHILE WE STOPPED TO GET PIZZA,I NOTICED STEAM BILLOWING FROM UNDER THE HOOD. CHECK IT OUT AND SAW ANTIFREEZE SPEWING OUT FROM THE FIREWALL AND LEAKING ONTO THE GROUND.

Mileage: 93,000

I WAS DRIVING ON A BUSY HIGHWAY WHERE THE SPEED LIMIT IS 70 MILES PER HOUR, AND THE CAR SUDDENLY SLOWED DOWN WHILE I WAS STEPPING ON THE GAS, UNTIL IT STOPPED AND THEN CUT OFF IN THE MIDDLE OF I-40, WHILE OTHER CARS SPED BY ME SWERVING OUT OF THE WAY IN ORDER TO NOT CRASH INTO ME FROM BEHIND. I THEN TOOK THE 2012 FORD FOCUS SE TO MY MECHANIC, AND AFTER HE INVESTIGATED THE MALFUNCTION, HE SAID HE OBSERVED THE GAS TANK OF THE CAR "BREATHING IN AND OUT LIKE A DIAPHRAGM OR A LUNG" DUE TO AN EXCESSIVE VACUUM, WHICH HE THOUGHT HAD ALSO DAMAGED OTHER PARTS OF THE FUEL SYSTEM BEYOND JUST NORMAL WEAR AND TEAR, RESULTING IN OTHER FUEL RELATED ERROR CODES. THE MECHANIC TOLD ME TO TAKE THE FORD FOCUS TO A FORD DEALERSHIP RIGHT AWAY, BECAUSE A FUEL TANK MOVING IN AND OUT THAT WAY, CAUSES FISSURE CRACKS TO DEVELOP INSIDE OF IT THAT COULD CAUSE A TANK TO LEAK GASOLINE OR RUPTURE DURING A CRASH, POTENTIALLY CAUSING AN EXPLOSION AND/OR FIRE. THE MECHANIC ALSO TOLD ME HE COULD NOT IMAGINE THAT FORD MOTOR COMPANY WOULDN'T REMOVE AND THEN REPLACE THE FUEL TANK ON MY CAR, BECAUSE NOT DOING SO IN HIS OPINION WOULD BE EXTREMELY DANGEROUS. THE DEALERSHIP THAT IS REPRESENTING THE FORD MOTOR COMPANY WHO WILL ULTIMATELY APPROVE THE REPLACEMENT OF THE FUEL TANK OR NOT, ATTEMPTED TO AND WOULD HAVE GIVEN THE CAR BACK TO ME IN AN EXTREMELY DANGEROUS CONDITION RATHER THAN MAKING THE NECESSARY REPAIRS THAT FORD MOTOR COMPANY IS BEING FORCED TO FIX BY THE US GOVERNMENT.

I WAS DRIVING ON A BUSY HIGHWAY WHERE THE SPEED LIMIT IS 70 MILES PER HOUR, AND THE CAR SUDDENLY SLOWED DOWN WHILE I WAS STEPPING ON THE GAS, UNTIL IT STOPPED AND THEN CUT OFF IN THE MIDDLE OF I-40, WHILE OTHER CARS SPED BY ME SWERVING OUT OF THE WAY IN ORDER TO NOT CRASH INTO ME FROM BEHIND. I THEN TOOK THE 2012 FORD FOCUS SE TO MY MECHANIC, AND AFTER HE INVESTIGATED THE MALFUNCTION, HE SAID HE OBSERVED THE GAS TANK OF THE CAR "BREATHING IN AND OUT LIKE A DIAPHRAGM OR A LUNG" DUE TO AN EXCESSIVE VACUUM, WHICH HE THOUGHT HAD ALSO DAMAGED OTHER PARTS OF THE FUEL SYSTEM BEYOND JUST NORMAL WEAR AND TEAR. THE MECHANIC TOLD ME TO TAKE THE FORD FOCUS TO A FORD DEALERSHIP RIGHT AWAY, BECAUSE A FUEL TANK MOVING IN THAT WAY CAUSES FISSURE CRACKS TO DEVELOP INSIDE OF IT THAT COULD CAUSE A TANK TO LEAK GASOLINE OR RUPTURE DURING A CRASH, POTENTIALLY CAUSING AN EXPLOSION. THE MECHANIC ALSO TOLD ME HE COULD NOT IMAGINE THAT THE FORD DEALERSHIP WOULDN'T REMOVE AND THEN REPLACE THE FUEL TANK ON MY CAR, BECAUSE NOT DOING SO IN HIS OPINION WOULD BE EXTREMELY DANGEROUS. THEN I TOOK THE CAR TO THE FORD DEALERSHIP LOCATED AT: 2807 EAST MILLBROOK ROAD, RALEIGH, NORTH CAROLINA, 27604 - PHONE NUMBER: (984)232-7601, AND THEY TOLD ME THAT IT LOOKED FINE TO THEM, AND THAT THE CAR DOOR HINGES WERE ALSO UNDER RECALL AND THEY WEREN'T GOING TO REPLACE THOSE EITHER. THEN I TOLD THE FORD DEALERSHIP THAT I'D ALREADY TAKEN THE CAR TO ANOTHER MECHANIC FIRST, AND THAT I THOUGHT THEY WERE TRYING TO REPAIR AS LITTLE AS POSSIBLE AND DO AS LITTLE REPAIRS AS THEY COULD GET AWAY WITH; THEN I ASKED THEM TO REEXAM THE CAR AGAIN. BUT IF I HADN'T ALREADY TAKEN THAT VEHICLE TO A DIFFERENT MECHANIC FIRST, THE FORD DEALERSHIP WOULD HAVE GIVEN IT BACK TO ME IN AN EXTREMELY DANGEROUS CONDITION RATHER THAN MAKING THE NECESSARY REPAIRS THAT FORD IS BEING FORCED TO DO BY THE GOVERNMENT.

Mileage: 150,000

I BOUGHT THIS VEHICLE IN 2018 AND HAVE HAD MULTIPLE ISSUES WITH THE POWERSHIFT TRANSMISSION. IN RELATION TO THE FAULTY DPS6 POWERSHIFT DUAL-CLUTCH AUTOMATIC TRANSMISSION, 2012-2016 FOCUS SEDANS AND HATCHBACKS WERE AFFECTED. THIS VEHICLE HAS BEEN INTO THE FORD DEALERSHIP MULTIPLE TIMES TO FIX THIS ISSUE, WITH NO SUCH LUCK. I WAS TOLD THAT I CAN EXPECT THE TRANSMISSION TO CONTINUE WITH THE SHUDDERING, HESITATION WHILE DOWNSHIFTING, HESITATION WHILE ACCELERATING, STALLING, SLIPPING, BUCKING, JERKING. I SPOKE WITH THE DEALERSHIP THAT I PURCHASED IT FROM AS WELL, AND THEY DIRECTED ME TO FORD. NOW, THE TRANSMISSION HAS GONE COMPLETELY OUT AND THE CAR IS NO LONGER DRIVABLE. I WAS DRIVING DOWN THE ROAD AND GOT THE WARNING THAT THE TRANSMISSION IS OVERHEATING AND IT NEEDS SERVICE. I SPOKE TO THE FORD DEALERSHIP, HOWEVER, IN ORDER TO HAVE THE CAR LOOKED AT TO SEE IF IT IS COVERED UNDER ANY WARRANTY OR RECALL, I NEED TO PAY THE SHOP FEES TO GET IT DIAGNOSED. NOT SURE WHERE TO GO FROM HERE, AND NOW I DO NOT HAVE A VEHICLE.

Mileage: 101,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE VEHICLE FAILED TO START OCCASIONALLY. THE CONTACT SHIFTED INTO NEUTRAL THEN PARK AND THE VEHICLE STARTED. THE CONTACT ALSO STATED THE VEHICLE FAILED TO ACCELERATE. THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO LITHIA FORD LINCOLN OF FRESNO (195 E. AUTO CENTER DR, FRESNO, CA 93710) AND WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THE EXTENDED WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Mileage: 120,000

WHEN ATTEMPTING TO START THE CAR FOR WORK THE CAR STATED SYSTEM MALFUNCTION AND OIL CHANGE REQUIRED THEN LOCKED UP THE STEERING WHEEL. I THOUGHT MAYBE TURN IT OFF AND TURN IT BACK ON AGAIN SINCE WE GOT THE OIL CHANGED 2 WEEKS AGO, STILL POPPED UP ERRORS LIKE STEERING ASSIST FAIL. BEFORE THIS THE CAR STARTED HAVING SOME DELAYED SHIFTS, SHAKY AT LOWER SPEEDS ALONG WITH OTHER TRANSMISSION ERRORS. NOT SURE IF THEY ARE RELATED BUT EITHER WAY MY CAR IS OUT OF COMMISSION UNTIL ABLE TO BE TOWED AND SERVICED.

Mileage: 116,000

MY CAR IS SHUTTING OFF WHEN I STOP THE CAR

Mileage: 186,000

#01. THE PANEL LIGHT ARE NOT WORKING IN MY 2012 FORD FOCUS HATCHBACK SE - THE FUEL WARNING LIGHT DOES NOT WORK EITHER WAY - STATIONARY OR IN MOTION, THE LOW FUEL WARNING LIGHT DOES NOT COME ON. I NEED FURTHER ASSISTANCE IN TROUBLESHOOTING FOR THIS VEHICLE. TO INSPECT MY VEHICLE AND CHECK WHY THE LIGHTS ARE NOT COMING ON. #2 THE POSITIVE BATTERY CABLE IS VERY CORRODED. #3. I'MNOTABLE TO PROPERLYOPENCAR FRONT DOOR FROM OUTSIDE ONPASSENGERSIDE. I CAN OPEN THE DOOR BUT EXERTING A GREATER FORCE WHEN I PULL TO OPEN THIS DOOR THAN THE REST OF THE DOORS.*DT *TR

Mileage: 106,275

IN THE SUMMER OF 2019 MY AIR CONDITIONING STOPPED BEING COOL. I HAD TO REPLACE THE WHOLE AIR CONDITION AS IT HAD A HOLE IN IT. THEN IN JULY 2020 MY TRANSMISSION JUST DIED. IT STARTED TO SLIP AND IMMEDIATELY STOPPED. I HAD TO REPLACE THE WHOLE THING. WHEN I FIRST BOUGHT THE CAR I TOOK IT BACK TO THE DEALER TWICE COMPLAINING ABOUT THEY WAY IT SHIFTED. THEY TOLD ME THERE WAS NOTHING WRONG. IT'S A NEW KIND OF TRANSMISSION THEY SAID. I PUT UP WITH IT ALL THE TIME, THINKING I COULDN'T FIX IT. NOT THAT I'VE REPLACED IT AT 69K MILES, I REALIZED THAT'S NOT RIGHT.

Mileage: 68,000

WAS DRIVING HOME FROM WORK ON SR 64 AND MY AT DINGED AND TOLD ME TO PULL OVER IMMEDIATELY ONCE SAFE TO DO SO CAR AT HIGH TEMPERATURE. WAS STRANDED FOR HOUR ON THE SIDE OF ROAD WAITING FOR TOW

Mileage: 135,000

2012 FORD FOCUS LOOSING ENGINE COOLANT.WHEN IN MOTION AND IN PARK

Mileage: 170,000

2012 FORD FOCUS KNOWN TO HAVE TRANSMISSION PROBLEMS. BRAKES RUMBLE WHEN BEING PRESSED. I AM CONCERNED ABOUT THE SAFETY OF THE TRANSMISSION. I HAVE SEEN THAT FORD HAS KNOWN ABOUT THIS PROBLEM. WHAT IS FORD DOING TO CORRECT THIS PROBLEM

Mileage: 86,289

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE VEHICLE STALLED. ADDITIONALLY, WHILE AT A STOP LIGHT, THE VEHICLE JERKED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 12,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 12,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 45-60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO WRAY FORD (2851 BENTON RD, BOSSIER CITY, LA 71111, (318) 686-7300) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THAT HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THE FUEL TANK WAS REPLACED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THERE WAS A DISCREPANCY WITH REPAIRS. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN RECALL AND THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 121,000. *BF CONSUMER STATED VEHICLE DIES ON THE ROAD.*JB

Mileage: 121,000

WHILE DRIVING ON THE FREEWAY AROUND 6PM AND TAKING AN ON RAMP ONTO ANOTHER FREEWAY THE FORD FOCUS STALLED MID-DRIVE AND WOULD NOT ACCELERATE ANYMORE OR SWITCH TO HIGHER GEARS WHEN THE ACCELERATOR WAS PRESSED. THE FORD IMMEDIATELY COULD NOT GO ANY FASTER THAN FIRST GEAR AND LUCKILY WE AVOIDED AN ACCIDENT BY PULLING TO THE SIDE OF THE FREEWAY ON RAMP INTO THE VEGETATION SINCE THERE WAS NO SHOULDER. THERE WAS NO NOISE OR INDICATION THAT SOMETHING HAD HAPPENED TO THE VEHICLE. THE ENGINE LIGHT CAME ON AND THE VEHICLE JUST STOPPED DRIVING IN THE MIDDLE OF DRIVING AT AROUND 50MPH. IT WOULD NOT DRIVE BACKWARDS WHEN PUT INTO REVERSE AND WOULD REV UP TO EXTREMELY HIGH RPM WHEN THE DRIVER TRIED TO MOVE FORWARDS OR BACKWARDS. TOWED THE CAR TO THE MECHANIC THE NEXT DAY AND THEY RAN A DIAGNOSTIC THAT CAME BACK WITH 5 ERROR CODES INCLUDING: P0805, P087A, P2831, P2836, AND P2861. A PIN POINT TEST WAS PERFORMED AND FOUND THAT THE VOLTAGE WAS AT A CONSISTENT 5 VOLTS, SO THEY CLEARED THE CODES AND TOOK THE VEHICLE FOR A TEST DRIVE AND IT WAS FINE AGAIN. THE VEHICLE HAS ABOUT 79,000 MILES. ATTACHED WILL BE THE MECHANICS FORM ALONG WITH WHAT THEY SAID ARE SEVERAL CODES FOR RELATED RECALLS THAT WERE SUPPOSEDLY ALREADY FIXED. *TR

Mileage: 79,100

THE TRANSMISSION SHUTTERS AND SHAKES VERY FREQUENTLY. VEHICLE ALSO PERIODICALLY WILL ALMOST STALL WHILE DRIVING. OVERALL THE VEHICLE JUST FEELS INCREDIBLY UNSAFE AND UNRELIABLE WHILE OPERATING. *TR

Mileage: 85,000

THERE WAS A RECALL ON THE FUEL SYSTEM FOR THIS CAR . THE RECALL WORK HAS BEEN DONE , AFTER MUCH PROBLEMS WITH FUEL CONSUMPTION AND STALLING ON THE ROAD . THIS PROBLEM HAS CAUSED A SIDE PROBLEM , THAT OF THE PLUGGING OF THE CATALYTIC CONVERTER . THE CATALYTIC CONVERTER NOW NEEDS REPLACED . *TR

Mileage: 101,221

I BOUGHT IT OFF THE PREVIOUS OWNER THAT TOLD ME WHEN I TOOK IT FOR A TEST RIDE THE CAR SPUTTERED ON TAKE OFF THE PREVIOUS OWNER SAID SHE HAD PUT IT IN THE SHOP A FEW TIMES FOR THE SAME PROBLEM AND SHE GOT THE SAME RESPONSE EVERY TIME WHICH WAS THEY DID IT KNOW WHAT THE PROBLEM WAS OR THE CAUSE I BOUGHT THE CAR AND LOOKED UP ANY RECALLS AND I CALLED A FORD DEALERSHIP THE EMPLOYEE I SPOKE TO TOLD ME.YES THERE WAS A RECALL ON MY CAR AND YES IT WAS COVERED AND FOR ME TO TAKE IT IN THE FOLLOWING MONDAY I TAKE INAS SAID TO AND WAS TOLD I MISSED THE RECALL TIME FRAME AND AND I'D HAVE TO PAY $2500 TO REPLACE THE CLUTCH THE CAR WAS ALWAYS OVER HEATING AND I REPLACED THE WATER PUMP THERMOSTAT PULLEY & BELT TUNE UP AND STILL KEPT MARKING HOT ONE DAY I GET TO A STOP SIGN AND THE CAR STALLS AND NEVER STARTED AGAIN I WAS ON THE HIGHWAY GOING OUT OF TOWN WHEN THE CAR TEMP OVER HEATED PULLED OVER WAITED 45 MIN TO COOL I TURNED AROUND TOOK THE BACK ROADS HOME SO I COULD DRIVE SLOW IT WAS NIGHT BY THIS TIME CAME 2 A 4 WAY STOP AND THAT IS WHEN MY CAR TURNED OFF AND NEVER STARTED

Mileage: 157,550

WAS DRIVING UP MY STREET WHEN THE ENGINE SUDDENLY SHUT DOWN. I HAD TO BE PUSHED INTO MY DRIVEWAY. VERY SCARY. *TR

Mileage: 86,858

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO FUEL VAPOR SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE DEALERSHIP CHARGED FOR A RECALL REPAIR THAT SHOULD HAVE BEEN FREE. THE DEALERSHIP INFORMED THE CONSUMER THE REPAIR WAS PREVIOUSLY COMPLETELY AND WAS TESTED TO BE SURE IT HAD NOT FAILED, WHICH IT HAD NOT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE DIAGNOSTIC FEE. *JS

TAKI OFF FROM STOP LIGHT CAR IS STALLING, TURNED VEHICLE OFF AND WILL NOT START AGAIN

Mileage: 3

THE CHECK ENGINE LIGHT COMES ON AND THE CAR WILL SHUDDER. HAVE HAD TIMES WHERE THE CAR HAD TROUBLE PULLING THROUGH A NOT SO STEEP DRIVEWAY. HAVE DRIVEN IT ON STREETS AND HIGHWAYS (NOT VERY LONG). SOMETIMES IT IS ON FOR A FEW DAYS THEN THE NEXT DAY THE LIGHT WILL TURN OFF AND DRIVE ALRIGHT. WAS TOLD THE TCM (TOTAL CONTROL MODULE NEEDS TO BE REPLACED). HAVE HAD ISSUES WITH THE CLUTCH ASSEMBLY WHICH I NEEDED TO COMPLETELY REPLACE AS IT WAS FALLING APART.

Mileage: 25,600

I RECEIVED A RECALL FOR THE CANISTER PURGE VALVE. I TOOK IT IN TO A DEALERSHIP LAST YEAR AND WAS TOLD IT WAS FIXED. NOW MY CHECK ENGINE LIGHT IS ON AND IT THE DEALERSHIP TELLS ME IT WAS TESTED AND THEIR WAS NO ISSUE, SO THEY CANNOT DO ANYTHING NOW. MY VEHICLE COULD STALL AND NOT CRANK BACK AND FORD REFUSES TO FIX A FAULTY PART THEY HAD A RECALL ON?

Mileage: 70,000

WE HAVE A 2012 FOCUS. FROM DAY 1, WE HAVE HAD PROBLEMS WITH THE BATTERY GOING DEAD, WITHIN JUST A DAY. WE HAVE HAD IT IN NUMEROUS DEALERSHIPS, WITH NO RESOLVE OF THE PROBLEM. AFTER HAVING HAD ENOUGH, WE TOOK IT TO A SPECIALIST WHO HOOKED IT UP TO A DIAGNOSTIC MACHINE. THE PROBLEM WAS THE STEREO SYSTEM DRAINING THE BATTERY. BUT WE FELT IT WASN'T OUR RESPONSIBILITY TO HAVE TO PAY FOR A NEW STEREO, SO WE JUST HAD IT DISCONNECTED. FIXED THE PROBLEM. BUT THE CHECK ENGINE LIGHT NEVER GOES OFF. AND NOW IT'S MAKING A FUNNY NOISE IN THE ENGINE AND WHEN YOU COME TO A STOP AND ACCELERATE, IT SOMETIMES ACTS LIKE IT WANTS TO CUT OFF. I FEEL LIKE FORD OUGHT TO REPLACE THE STEREO FREE. WE HAVE HAD IT IN ON OTHER NUMEROUS OCCASIONS FOR OTHER PROBLEMS TOO. HAD TO HAVE A NEW DASH TWICE!

Mileage: 40,000

MY VEHICLE IS CONSTANTLY TELLING ME MY "TRANSMISSION OVERHEATING, PLEASE PULL OVER SAFELY" WHEN IM ON THE FREEWAY (NO TRAFFIC). I PULL OVER AND IT SAY "WAIT 5 MINUTES," WHICH I DO AND THEN IT WILL SAY "TRANSMISSION READY". SOMETIMES EVEN BEFORE I PULL OVER TO ALLOW TRANSMISSION TO COOL DOWN IT WILL FLASH "TRANSMISSION READY" BEFORE I CAN PULL OVER TO LET IT COOL DOWN.

Mileage: 113,630

THE CAR DOESN'T LIKE TO SHIFT TO ANY OTHER GEARS IT DRIVES HORRIBLY GOING DOWN HILLS OR BACKING OUT OF THE ROAD I HAVE TOOK THE CAR TO THE DEALERSHIP THEY SAID IT WAS MY CLUTCH IS BAD AND IT IS 1200 TO FIX IT .

Mileage: 130,000

WHEN YOU DEPRESS THE ACCELERATOR PEDDLE THE RPMS MAX OUT .IT WILL STUDDER FOR A FEW SECOND THEN THE RPMS WILL PLUMMET TO ZERO OR ONE.THE ENGINE STALLS WHILE IN MOTION.WHILE OPERATING THE VEHICLE ON A STRAIGHT FLAT ROAD.THE RPMS ARE ALL OVER THE ENGINE LOOSES POWER SURGES AND CUTS OUT.WHEN DRIVING UP HILL OR AN INCLINE THE ENGINE WILL LOOSE UP TO HALF ITS POWER AND THE CAR WILL DERASTICALLY LOOSE ACCELERATOR POWER.THE STEERING IS IRRATIC .IT SHAKES AND CAUSES THE VEHICLE TO LURCH .IT IS UNSAFE TO OPERATE ON PUBLIC ROADWAYS.SINCE RECALL SERVICE I'VE HAD TO RETURN THE CAR TO THE RECALL SERVICE PROVIDER.THE CAR NOW HAS SO MANY PROBLEMS IT SITS IN MY DRIVEWAY.SINCE OCTOBER I'VE PAID FULL COVERAGE INSURANCE FOR A CAR THE FORD MOTOR COMPANY AND SUB SITIARY COMPANIES OF THAT COMPANY REFUSE TO HONOR THEIR RE-CALLS AND SERVICES STEMMING FROM THOSE RECALLS.*DT*JB

Mileage: 58,335

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE WOULD SHUDDERED AND HESITATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. NO FURTHER INFORMATION WAS AVAILABLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

THE VEHICLE JUST SHUTS DOWN ON THE EXPRESSWAY WITHOUT WARNING WHILE IN TRAFFIC. THE TRANSMISSION HAS BEEN OVERHEATING WITHOUT ANY UNUSUAL ACCELERATION. IF DRIVING OVER 25 MPH THE TRANSMISSION OVERHEATS AND WILL NOT ACCELERATE. THE VEHICLE RADIO COMES ON WITHOUT THE KEY IN THE IGNITION. THE VEHICLE ENGINE LIGHT AND TRANSMISSION LIGHT CONTINUES TO COME ON WITHOUT WARNING.

Mileage: 102,886

THE FAMILY HAS TAKEN ALL THREE OF OUR FORD VEHICLES TO THE SAME DEALERSHIP FOR SERVICE SINCE WE PURCHASED THEM AND THEY HAVE NOT TAKEN RECALL ACTION. THE FOCUS NOT ONLY HAS THIS RECALL BUT THE SHUDDER RECALL, THAT THE DEALER ADVISED THAT IT WOULD COST US $1,500 BECAUSE THE RECALL REQUIRES CLUTCH REPLACEMENT. WE RECEIVED NOTICES FOR THE TCM, SHUDDER/SHAFT SEALS, AND CPV WITH NO ACTIONS TAKEN. THE FAMILY'S RECORD IS THAT OUR MAINTENANCE SCHEDULE HAS BEEN CONSISTENT VISITS WITH THE DEALER'S ASSIGNED RETURN DATES AND NOTHING LESS. THE FAMILY SHOULD NOT HAVE TO PAY FOR A RECALL FOR THAT KIND OF MONEY. THAT AMOUNT SHOULD BE DOUBLED AND SUBMITTED TO US AS A DOWN PAYMENT ON A NEW FORD VEHICLE. WE ARE NOT LIKING WHAT SEXTON FORD TOLD US THOUGH WE HAVE BEEN NOWHERE ELSE FOR MAINTENANCE EXCEPT THEM SINCE DAY ONE! NOW, WE ARE BEING NOTIFIED OF NOTHING BEING DONE IAW WHAT SUPPOSED TO HAD BEEN DONE ALREADY.

Mileage: 44,000

I WAS DRIVING AT A SPEED OF 65MPH AND MY FORD FOCUS DISPLAYED A YELLOW WRENCH AND A STOP SAFELY NOW TRIANGLE, THE CAR LOST POWER AND THE STEERING WHEEL LOCKED UP. I WAS ALMOST REAR ENDED AND FOUGHT WITH THE CAR TO COAST TO THE SIDE OF THE ROAD

Mileage: 48,000

WHEN I MAKE A STOP AND TRY TO MOVE THE VEHICLE, I FEEL VIBRATIONS, LOST OF POWER. I DID NOT KNOW THAT FORD RECALLED THE VEHICLE TO SOLVE THE PROBLEM. I JUST CALLED BUT FORD REFUSE TO FIX. THE AGENT TO WHOM I SPOKE, SAID THAT THE MILEAGE IS ABOVE 100 000 MILES. THE CURRENT MILEAGE IS 173 000 MILES BUT I HAVE BEEN DRIVING WITH THIS PROBLEM FOR LONG TIME.

VEHICLE PURCHASED AUGUST 30, 2012. TWO RECALLS FOR POWER SHIFT SIX SPEED AUTO TRANS,CLUTCH SHUDDER. TAKEN IN BOTH TIMES IN ACCORDANCE WITH WARRANTY AND RECALL INSTRUCTIONS. IN BOTH INSTANCES VEHICLE WAS NEVER FIXED BASED ON SAFETY CODES AND INSTRUCTIONS. CONTACTED FORD MOTOR AND DEALERSHIP. IN BOTH INSTANCES COMPLIANCE WAS REFUSED. LAST BREAKDOWN, JAN. 2020, REGARDING RECALL WAS DENIED DUE TO CLAIMS THAT VEHICLE WAS NOT PROPERLY WARRANTED. TOOK VEHICLE TO DEALER FOR RECALL ISSUE AGAIN, AND WAS TOLD VEHICLE WAS NOT WARRANTED FOR CLUTCH AND UNSAFE TO OPERATE. I BELIEVE THE VEHICLE WAS NEVER SAFE TO DRIVE! THEREFORE, NOT ONLY DO I NOT HAVE THE FUNDS TO FIX THE ORIGINAL RECALL, BUT I DO NOT HAVE ANY VEHICLE OR ACCESS TO A VEHICLE. RECALLS ARE NOT EVER TO BE THE RESPONSIBILITY OF THE CONSUMER, ESPECIALLY WHEN VEHICLE WAS NOT PROPERLY BROUGHT UP TO CODES AND STANDARDS IN THE FIRST PLACE. ALL ATTEMPTS TO NEGOTIATE A CIVIL OUTCOME HAVE FAILED, AND NOW FORD HAS COMPLETELY LOCKED ME OUT OF ALL ACCESS TO ANY REPS. AND/OR UPPERS AUTHORITY SUPERVISORS, THUS FORCING ME TO FILE THIS COMPLAINT, WHICH I HOPE RESOLVES THIS ISSUE AND PREVENTS ME FROM OBTAINING LEGAL REPRESENTATION. AS A SIDE NOTE, IF FORD OR WOLTZ AND WIND REFUSES TO MAKE THIS WRONG, RIGHT - I WILL ALSO BE MOVING FORWARD TO THE ATTY GENERAL AS WELL AS CONSUMER AFFAIRS. I THOUGHT IT WAS ONLY FAIR TO BOTH PARTIES (INCLUDING YOURSELF) TO LET YOU KNOW ALL COPIES FROM THIS AND ANY OTHER DECISIONS AND/OR CORRESPONDENCE WILL BE COPIED AND FORWARDED TO SAID ENTITIES NAMED. IF THAT DOESN'T GUARANTEE ME A TOTAL RESOLVE, I WILL THEN CONTACT AN ATTORNEY AND FILE A CIVIL SUIT-WHICH ON THE COMMONWEALTH CLEARLY STATES .. .I AM ALSO ELIGIBLE TO BECOME PART OF THE CLASS ACTION SUIT AGAINST FORD. I HAVE UNTIL FEB.20, 2020 AND I AM INVOLVED IN THAT ALSO. *DL

Mileage: 49,975

WHEN IDLING - MY FORD FOCUS WILL OFTEN RANDOMLY ACCELERATE, AFTER A FEW MOMENTS IT THEN BOTTOMS OUT COMPLETELY, NEARLY STALLING. THIS ALSO HAPPENS WHEN I'M BRAKING INSTEAD OF DECELERATING IT WILL ACCELERATE AND JERK THE CAR TERRIBLY STRAINING THE BRAKES MAKING IT HARDER TO STOP.

Mileage: 107,000

HIGH RPMS DIED IN FLIGHT STALLING JERKING

Mileage: 82,589

MY DAUGHTER HAS A USED 2012 FORD FOCUS THAT HAS AN OUTSTANDING RECALL FOR CPV PROBLEMS. SHE HAS HAD TWO EXPERIENCES WHERE THE VEHICLE LOSES POWER AND SHE'S UNABLE TO ACCELERATE NO MATTER HOW FAR SHE PRESSES THE GAS PEDAL. LAST WEEK, 1/15/2019 THE SAME ISSUE HAPPENED ON THE FREEWAY, WHILE IN MOTION, GOING APPROXIMATELY 65MPH. VERY DANGEROUS! ESPECIALLY WITH FAST MOVING TRAFFIC. SHE MANAGED TO GET OFF THE FREEWAY AND COAST INTO A PARKING LOT. WE HAD THE CAR TOWED TO CAMELBACK FORD AND WE EXPLAINED THE SITUATION AND THAT AFTER SOME RESEARCH FOUND THERE IS AN OPEN RECALL ON HER CAR FOR A MALFUNCTIONING PART/S THAT CAN CAUSE THE EXACT PROBLEMS SHE'S EXPERIENCING. THEY SAY OKAY, WE'LL GET ON IT. WELL, THEY CALLED US TODAY, 1/20/2020, A WHOLE 5 DAYS LATER, TO SAY THAT SHE NEEDS A NEW BATTERY AND OTHER THINGS LIKE A WHEEL ALIGNMENT AND BEARING REPLACED. NO MENTION OF THE RECALL REPAIR BEING DONE. WHEN ASKED THEY SAID THEY COULDN'T REPAIR BECAUSE THEY WERE UNABLE TO REPLICATE THE PROBLEM OR FIND A CODE FOR IT. SO NEEDLESS TO SAY, SHE'S BEEN WITHOUT HER CAR FOR 5 DAYS AND THE RECALL REPAIR WASN'T EVEN DONE, AND THEY COME AT USE FOR OTHER "REPAIRS". RIGHT NOW WE ARE MORE CONCERNED FOR THE SAFETY ASPECT OF THE CAR STALLING OUT WHILE IN MOTION. AFTER CHATTING WITH A FORD CUSTOMER SERVICE REP., WHO BY THE WAY SAYS REPAIRS SHOULD BE DONE WHETHER THE ISSUE IS DETECTABLE OR NOT, WE HAVE TO TAKE IT TO A SECOND DEALER AND HOPE THEY MAKE THE NECESSARY REPAIRS. WE CAN DO A WHEEL BEARINGS AND ALIGNMENT ONCE THE MORE CRITICAL SAFETY REPAIRS ARE DONE.

I HAVE HAD TO REPLACE THE SAME PART MULTIPLE TIMES. THE TCM SEEMS LIKE IT NEEDS REPLACED ALMOST EVERY TIME I GET AN OIL CHANGE. EVERY TIME MY CAR GETS FIXED ANOTHER PROBLEM APPEARS. MY CAR WILL NOT GO IN REVERSE RIGHT NOW, AND HAS A MISFIRE IN CYLINDER 1 WHICH I KNOW THE MISFIRES HAPPEN OFTEN. BUT THERE IS ALSO A LEAK IN THE EVAP WHICH HAPPENED RIGHT AFTER MY TANK WAS FIXED FOR THE DEFORMATION OF THE TANK RECALL. MY TRANSMISSION TICKS, AND THE CLUTCH PLATE NEEDS REPLACED. I HAVE AN AUTOMATIC FORD FOCUS BUT THE CAR IS CONSTANTLY SHUDDERING. THE VEHICLE HAS THE CLUTCH SHUDDER WHEN I'M AT A COMPLETE STOP AND I PRESS THE GAS PEDAL. IT DOESN'T MATTER IF IT'S LIGHT OR NOT.

Mileage: 97,500

I PURCHASED A 2012 FORD FOCUS 11/2017 SINCE THEN HAVE HAD POWER TRAIN /TRANSMISSION REPLACED 2 TIMES LAREST IN SEPT. 2019. I AM AGAIN EXPERIENCING THE SAME TYPES OF SYMTOMS LEADING TO SAME. CALLED SERVICE WHERE WORK WAS DONE IN SEPT. AND TOLD WAIT ALITTLE LONGER FOR SYMTOMS TO SHOW ON THE METER. BUT YOU CAN BRING IN YOU CHOSE. I AM SCARED TO WAIT AND LAST EXPERIENCE LEFT ME IN AN INTERSECTION VEHICLE WOULDNT START AND UNABLE TO GET AN OK TO TOW. USED SOMEONE ELSE AAA TO TOW IN. ONE WEEK WITHOUT A CAR NO RENTALS AVALILABLE DUE TO HIGH VOLUME OF FORD RECALLS STATED AT EVERY FORD DEALER IN SAN DIEGO. I COULD PAY OUT OF POCKET BUT RENTAL REQUIREMENTS AND NO CREDIT CARD MADE IT INELIGIBLE TO DO SO. FORD OKD A ONE DAY RENTAL. NO VEHICLES AVAILABLE I WAS TOLD.

Mileage: 84,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S GRANDDAUGHTER WAS DRIVING 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WATERMARK NISSAN OF MARION (3209 BANTERRA DRIVE, MARION, IL 62959) WHERE IT WAS DETERMINED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V735000 (ENGINE), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FRONT DRIVER'S SIDE WHEEL WAS WOBBLING. FURTHERMORE, THE ENGINE STALLED AND THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT HAD TO RESTART THE VEHICLE AND THE CHECK ENGINE INDICATOR TURNED OFF AND ON. THORNHILL FORD LINCOLN (U.S. 119 NORTH 500 FORD FAIRLANE, CHAPMANVILLE, WV 25508, (304) 855-8300) STATED THAT THERE WAS NO WARRANTY COVERAGE; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE SAME DEALER FOR THE RECALL REPAIR. THE FAILURE RECURRED AFTER APPROXIMATELY ONE MONTH. THE DEALER WANTED TO CHARGE FOR ANOTHER DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000.

Mileage: 53,000

VEHICLE WOULD LOSE MOTIVE POWER IN LONG TURNING OFF/ON RAMPS WHEN FUEL LEVEL GOT DOWN TO JUST ABOVE A 1/4 TANK AT FIRST THEN AS TIME PROGRESSED THE SAME ISSUE WOULD OCCUR IN HIGHWAY TRAFFIC. NARROWLY AVOIDED ACCIDENTS ON SEVERAL OCCASIONS DUE TO THIS. VEHICLE NEVER THREW A CODE FOR ANYTHING, IT WOULD JUST STOP RUNNING. I TOOK VEHICLE IN TO DEALER TO PERFORM MANUFACTURER RECALL 18S32, THEY JUST REPORGRAMMED IT AND GAVE IT BACK. PROBLEM GOT BETTER AT FIRST BUT DID NOT GO AWAY. SINCE THE RECALL WORK ANOTHER RECALL HAS COME OUT AND THE LEVEL OF FUEL I NEED WENT FROM ABOVE 1/4 TO ABOVE 1/2 A TANK OF FUEL. WHEN THE FUEL GAUGE READS 1/2 A TANK THE VEHICLE WILL TAKE BETWEEN 7 AND 8 GALLONS OF GAS (THE FUEL LEVELS ON THE GAUGE ARE WRONG) THIS MORNING I LOST MOTIVE POWER ON THE HIGHWAY IN TRAFFIC AT LOW SPEEDS WITH A FULL TANK OF FUEL AND IT FINALLY THREW THE CODE P00C6 TWICE, WHICH AFTER LOOKING IT UP I IDENTIFIED THIS TO BE SOMETHING ALONG THE LINES OF INSUFFICIENT FUEL PRESSURE AT THE FUEL RAIL. I PLAN ON TURNING THE CAR IN TO HAVE THE SECOND RECALL FOR THIS ISSUE PERFORMED IN THE NEXT FEW DAYS AND, ACCORDING TO THE RECALL FROM FORD, THIS SHOULD CONSTITUTE REPLACEMENT OF SEVERAL COMPONENTS IN THE FUEL SYSTEM. I WANT THIS ON RECORD BEFORE TAKING THE VEHICLE IN. THIS ISSUE HAS BEEN ONGOING AND HAS MADE ME LATE FOR AND MISS WORK ON SEVERAL OCCASIONS.

Mileage: 169,600

CHECK ENGINE LIGHT ON, BOTH ON ROAD AND HIGHWAY STALING AND FRONT END MAKING NOISE.

Mileage: 5,900

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000(ENGINE, ENGINE COOLING). THE CONTACT CALLED JAMES HODGE FORD LINCOLN (1200 N MAIN ST, MUSKOGEE, OK 74401) AND HENRYETTA FORD (821 E MAIN ST, HENRYETTA, OK 74437, (918) 652-0990) AND WAS INFORMED THAT THE PARTS WERE PENDING AND NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE CONTACT REQUESTED A LOANER VEHICLE, WHICH WAS DENIED. THE VEHICLE WAS TAKEN TO HENRYETTA FORD WHERE IT CURRENTLY REMAINED. THE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

THE ENGINE LIGHT RANDOMLY CAME ON. THE CAR STALLED WHILE DRIVING. CAME TO A STOP. WAS SLOW TO START BACK UP AND WAS JERKING/STUTTERING THE REST OF THE WAY. MULTIPLE AUTO BODY SHOPS DIAGNOSED MY 2012 FORD FOCUS WAS TRANSMISSION FAILURE

Mileage: 82,397

WE HAVE HAD THE CLUTCH REPLACED 3 TIMES AND ARE READY WITH OUR FOURTH CLUTCH (NO LONGER UNDER WARRANTY! $2200!). THE DUAL-CLUTCH IS A KNOWN PROBLEM AND FORD HAS NOT FIXED IT. THEY CONTINUE TO REPLACE THE PART WITH ONE THAT FAILS AT 25,000 MILES.YOU KNOW IT'S A CLUTCH WHEN THE CAR IS SHUDDERING, STRUGGLES TO SWITCH BETWEEN GEARS AND DOES NOT FEEL LIKE THE ENGINE IS RUNNING SMOOTHLY. FORD REFUSES TO STAND BEHIND THEIR CAR THAT THEY KNOWINGLY SOLD EVEN THOUGH THEY WERE AWARE OF THE PROBLEMS. WE FIRST TOOK OUR CAR IN FOR SHUDDERS AT 2,000 MILES AND WERE TOLD IT WAS NORMAL. THE LAST REPAIR TOOK ALMOST 1 MONTH.

Mileage: 124,000

WE TOOK THE CAR IN TO GET FIXED BECAUSE THE CHECK ENGINE LIGHT WAS ON. WHEN I TURN ON THE CAR AND START DRIVING THE CAR FEELS LIKE IT LOSES ITS SPEED AND IT FEELS LIKE THE CAR IS BEING PULLED BACK EVERY TIME ITS DRIVEN FORWARD. THE CAR FEELS AS IF ITS BEING FORCED TO DRIVE AND IT HAPPENS EVERY TIME THE CAR IS BEING DRIVEN. WE TOOK IT IN TO STAR FORD LINCOLN GLENDALE ON 1101 S BRAND BLVD GLENDALE, CA 91204, PHONE NUMBER (818)502-1901 WHERE THEY TOLD US THEY FIXED THE CAR BUT THE CAR REMAINED WITH THE SAME PROBLEMS WITH NO EVIDENCE OF FIXED DIFFERENCE. WHEN WE PICKED UP THE CAR AFTER DROPPING IT OF AT STAR FORD LINCOLN WE HAD TO JUMP START THE CAR BECAUSE IT NO LONGER TURNED EVEN THOUGH THE CAR WOULD TURN ON BEFORE WE DROPPED IT OFF. THE CAR ALSO STARTED LEAKING WATER FROM THE RADIATOR EVEN THOUGH THAT WAS NOT ONE OF THE REASONS WE LEFT THE CAR THERE. AFTER PICKING UP THE CAR FRO THERE IT HAS BEEN REMAINED PARK BECAUSE WE CAN NOT MOVE IT.

I WAS DRIVING ABOUT 40 MPH ON A CITY STREET WHEN THE WARNING MESSAGE "TRANSMISSION NOT IN PARK" FLASHED AND THE SPEEDOMETER WENT TO ZERO. I PULLED OVER AND PUT THE CAR IN PARK AND EVERYTHING SHUT OFF. I WAS ABLE TO RESTART THE CAR. I HAVE HAD ALL FACTORY RECALLS REPLACED AND MOST RECENTLY THE CATALYTIC CONVERTER REPLACED AS WELL.THE CHECK ENGINE LIGHT OR ANY OTHER WARNING LIGHTS WERE NOT ON WHEN THIS OCCURRED.

Mileage: 145,000

WHILE IN COLUMBUS, OHIO, CAUGHT IN HEAVY TRAFFIC, UPHILL, A RED "TRANSMISSION MALFUNCTION!" LIGHT WENT ON, AND THE CAR IMMEDIATELY STARTED SHUDDERING AND LURCHING FORWARD. I WAS ONLY GOING 5 - 10 MPH IN TRAFFIC, BUT THE CAR WAS ALSO SHAKING AND WHEN I CAME TO A FULL STOP THE RPMS WOULD GO UP AND DOWN

Mileage: 279,000

CAR SHUTTERS AND STALLS. NOT MUCH POWER. HAD TCM REPAIRED AND THE DUAL CLUTCH MULTIPLE TIMES.

Mileage: 100,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AT STAR FORD LINCOLN (LOCATED AT 1101 S BRAND BLVD, GLENDALE, CA 91204, (818) 956-0977). AFTER THE VEHICLE WAS RETRIEVED, IT FAILED TO START. THE DEALER WAS ABLE TO RECHARGE THE BATTERY. THE CONTACT STATED SHE WAS ABLE TO DRIVE TO HER RESIDENCE. TWO DAYS LATER, WHILE DRIVING 25 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT REPLACED THE BATTERY. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT AND THE CONTACT WAS UNAWARE OF THE DIAGNOSES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 118,834.

Mileage: 118,834

THE CAR JERKS A LOT WHILE DRIVING. IT IS LIKE A STUTTER OR SOMETHING. I HAD NAPLETON FORD CHECK IT OUT AND THEY INDICATED THAT THE CLUTCH NEEDS REPLACING. THEY INDICATED THAT THERE WAS A RECALL ON THE CLUTCH AND THAT IT HAD TO REPLACED BY 100,000 MILES. I BOUGHT THE CAR USED AT 154,000 MILES SO I DIDN'T HAVE IT AT THE TIME OF THE RECALL. MY WARRANTY WON'T COVER THE REPAIR.

Mileage: 158,000

MASSIVE STUTTERING ISSUE. WHEN PRESSING GAS, SEEMS TO STUTTER AND FAIL TO GET UP TO SPEED. HAS HAPPENED MANY TIMES AND DOESN'T SEEM TO CHANGE IF ENGINE IS COLD OR WARM.

VEHICLE IS READING CODE P0420 INDICATING HAT THE CATALYTIC CONVERTER IS OPERATING UNDER THRESHOLD. LIGHT WOULD TURN ON AND OFF PERIODICALLY UNTIL IT FINALLY REMAINED TURNED ON AND SOON AFTER THE VEHICLE STARTED STRUGGLING TO DRIVE UP HILLS AND THE GAS MILAGE HAS DECREASED.

RECALL 18S32. BROUGHT THE VEHICLE IN TO DEALERSHIP ON 9-8-19 WHEN I RECEIVED THE RECALL NOTICE. I WAS TOLD THAT SOFTWARE NEEDED TO BE UPDATED. AT THAT POINT, WE HAD NOT EXPERIENCED ANY OF THE SYMPTOMS OF THE RECALL. I WAS TOLD THAT THERE WAS A CHECK TO SEE IF THE SOFTWARE NEEDED TO BE UPDATED AND IT DID NOT. ON 10-9-19 WHILE MY DAUGHTER WAS DRIVING THE VEHICLE, THE GAS GAUGE WENT UP TO FULL (IT WAS ONLY 1/2 FULL) CHECK ENGINE LIGHT WAS ON (IT HAS CONSISTENTLY BEEN ON FOR WEEKS) AND MOST IMPORTANTLY AND MOST FRIGHTENING IS THE VEHICLE COMPLETELY SHUT OFF WHILE SHE WAS DRIVING 65 MPH ON A HIGHWAY. ALL OF THESE THINGS THAT OCCURED ARE DIRECTLY WHAT THE RECALL IS FOR. ALTHOUGH MY DAUGHTER WAS DRIVING ON A HIGHTWAY , THANKFULLY SHE WAS NOT HIT OR KILLED BY OTHER DRIVERS AND DID NOT CRASH THE VEHICLE. NOW BECAUSE THE VEHICLE WAS INITIALLY BROUGHT IN BEFORE ANY SYMPTOMS AND FORD DETERMINED NO SOFTWARE UPDATE WAS NEEDED, THEY ARE DENYING TO REPLACE THE CANISTER PURGE VALVE WHICH IS WHAT WE WERE TOLD BY THE DEALERSHIP NEEDED TO BE DONE. THE VEHICLE CANNOT BE DRIVEN NOW BECAUSE OF THE FEAR OF PUTTING WHOMEVER DRIVES IT IN DANGER. NOT ONLY IS THIS IS UNACCEPTABLE BUT I AM VERY FRUSTRATED AND FEEL THAT THIS SAFETY ISSUE SHOULD BE ADDRESSED BY FORD IMMEDIATELY. THERE IS ALSO A RECALL (RECALL #19S22) STATING DEALERS WILL INSPECT AND REPLACE THE CARBON CANISTER, FUEL TANK AND FUEL DELIVERY MODULE AS NECESSARY. I HAVE TRIED TO GET THIS ADDRESSED NOT ONLY THROUGH FORD'S CUSTOMER SERVICE DIRECTLY BUT BY SPEAKING TO THE SERVICE MANAGER AT THE DEALERSHIP WHERE THE CAR WAS BOUGHT AND SERVICED. SEEMS LIKE THIS IS NOT AN URGENT MATTER FOR ANYONE BUT US. I DO HAVE A CASE NUMBER THAT WAS ASSIGNED BY FORD WHICH IS: CAS-24503630-J8W6Y7.

Mileage: 61,500

AS MANY OTHERS, NO, RATHER THOUSANDS OF OTHERS HAVE REPORTED THAT THE FAULTY DUAL CLUTCH TRANSMISSION OFFERED BY FORD FAILED AND ALMOST CAUSE AN ACCIDENT THAT COULD OF SERIOUSLY INJURED ME AND MY 2YR OLD DAUGHTER. WILL IT TAKE A DEATH FOR THE RECALL OF THIS FAULTY TRANSMISSION THAT FORD KNEW ABOUT, BEFORE ANYTHING IS ACTUALLY DONE? HOW PADDED ARE THEY MAKING YOUR POCKETS? DO YOUR JOB AND SAVE LIVES.

Mileage: 680,000

2012 FORD FOCUS. CONSUMER WRITES IN REGARD TO SAFETY RECALL NOTICE 18S32/ NHTSA RECALL 18V-735. THEY INQUIRE WHEN PARTS WILL BE MADE AVAILABLE FOR VEHICLE. *AS THE CONSUMER STATED THE VEHICLE WOULD NOT REVERSE AND DROVE SLOW WHILE MOVING FORWARD. *JS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING UP A HILL, THE VEHICLE JERKED AND THEN STALLED. THE VEHICLE ALSO HESITATED TO MOVE FORWARD. THE CONTACT STATED THAT THE VEHICLE WOULD JERK FORWARD AND BACKWARDS, AND THEN STALL. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,347.

Mileage: 148,347

AFTER BEING STOPPED AT A TRAFFIC LIGHT ON THE HIGHWAY, MY VEHICLE BEGAN ACTING AS IF IT DID NOT WANT TO GET UP TO SPEED AND WOULD NOT GO ABOVE 35MPH WITHOUT DRAMATICALLY JOLTING FORWARD. IT DID THIS A COUPLE OF TIMES BEFORE SWERVING A BIT AND FINALLY STALLING COMPLETELY, PRESSING THE GAS WOULD DO NOTHING TO GET THE CAR TO SPEED UP. I DID MANAGE TO GET IT TO A SIDE ROAD BEFORE HAVING IT TOWED TO THE DEALER.

Mileage: 72,000

WE PURCHASED A 2012 FOCUS FOR OUR 18 YEAR OLD DAUGHTER AS HER FIRST CAR. THE CHECK ENGINE LIGHT IS ILLUMINATED AND THE CAR SHUDDERS AS YOU ACCELERATE LIKE ITS SHIFTING GEARS BUT IT'S A VERY AGGRESSIVE JERK. ONCE IT REACHES CERTAIN SPEED IT DRIVES SMOOTHLY BUT IF YOU STOP AT A RED LIGHT OR STOP SIGN AND ACCELERATE AGAIN IT DOES THE SAME THING. THE FAULT CODE FOR THE CHECK ENGINE LIGHT STATES IT'S A CATALYTIC CONVERTER PROBLEM. I DID SOME ONLINE RESEARCH AND FOUND A RECALL FOR WHAT I THOUGHT WAS THE CAUSE OF THE ISSUE (RECALL 18S32). TOOK IT INTO THE DEALERSHIP TO HAVE THE RECALL REPAIRED AND THEY RESET THE PCM BUT TECH TOLD ME THE GAS TANK "PASSED INSPECTION" SO NO FURTHER REPAIRS WERE NEEDED. HOWEVER, THE CAR STILL SHUDDERS AT ACCELERATION. I WAS TOLD I'D HAVE TO PAY $135 FOR THEM TO DIAGNOSE THE PROBLEM. I AM SO AFRAID FOR MY DAUGHTER WHO IS A FAIRLY NEW DRIVER TO BE DRIVING THIS UNSAFE VEHICLE. I WILL BE SEARCHING FOR A CLASS ACTION LAWSUIT AS I'VE READ SEVERAL COMPLAINTS OF THE SAME ISSUE ON THIS WEBSITE. I DON'T FEEL COMFORTABLE SELLING THIS CAR TO ANYONE ELSE WITH THESE PROBLEMS EITHER. FORD REALLY NEEDS TO RECTIFY THIS PROBLEM IMMEDIATELY BEFORE SOMEONE GETS HURT OR WORSE, DIES! THE CAR HAS 101,000 MILES ON IT.

Mileage: 101,000

MY CAR TURNS OFF WHILE DRIVING

Mileage: 116,519

TL* THE CONTACT OWNS A 2012 FORD FOCUS. UPON APPROACHING A STOP AND DEPRESSING THE BRAKE PEDAL, THE MOTOR DROPPED OUT OF THE VEHICLE WITHOUT WARNING. THE MOTOR FELL ON TOP OF THE AXLE AND KNOCKED THE AXLE LOOSE. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD AND ASSESSED THE DAMAGE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MOTOR SUPPORT FRACTURED AND CAUSED THE MOTOR TO DETACH FROM THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT SPOKE WITH MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, 504-887-8410) AND WAS INFORMED THAT THERE WERE NO RECALLS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS UNKNOWN.

Mileage: 110,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 15 MPH, THE TRANSMISSION MALFUNCTION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED AND THE VEHICLE MOVED SLOWLY. THE CONTACT CALLED CIOCCA FORD OF QUAKERTOWN (321 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-8600) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS TOWED TO CIOCCA FORD WHERE IT WAS DIAGNOSED THAT THE CLUTCH, GASKET CYLINDER, TIE ROD, IN AND OUT LUG NUTS SPLASH GUARDS, GASKET VALVE COVER, LOWER CONTROL ARM AND BUSHING, OIL PAN GASKET, POLLEN FILTERS, AIR FILTER ELEMENT, ALL FOUR TIRES, WIPERS, AND THE BATTERY CABLE NEGATIVE AND POSITIVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,664.

Mileage: 9,664

19S22 RECALL. I WAS DRIVING HOME FROM PORT HURON TO CLINTON TOWNSHIP. MY CAR WENT FROM 70 MPH HOUR ON THE FREEWAY TO 35 MPH. ABSOLUTELY NO WARNING. I CANNOT ACCELERATE MORE THAN 35 MPH. THE VERY NEXT MORNING I BROUGHT MY CAR INTO THE FORD DEALERSHIP AT 9 MILE IN HARPER BECAUSE THE SAME PROBLEM HAD OCCURRED MONTHS BEFORE IN MAY. I TOLD HER THAT SAME THING HAPPENED BEFORE MY CAR IS NOT ACCELERATING MY RPM SHOT UP AND I CANNOT GO ANYWHERE SO SHE ASKED ME TO BRING IT IN I DID I ASKED HER ABOUT THE OUTSTANDING RECALL ON THE CAR SHE TOLD ME THAT HER GUYS FORGOT TO LOOK AT IT. FORD HAD MY CAR FOR A WEEK I LOST MY JOB AND I ALSO DO LIFT ON THE SIDE SO I'M OUT $1200 JUST IN THE WEEK. THEY CALLED ME, AND SAID ITLL COST AROUND $2K FOR THE CLUTCH SYSTEM. THAT'S FUNNY BECAUSE I DON'T USE THE MANUAL SIDE OF THE CAR BUT APPARENTLY IT'S BUILT INTO THE TRANSMISSION. SO AGAIN I ASKED ABOUT THE RECALL. IT CLEARLY STATES ON YOUR WEBSITE THAT IF FORD HAS TO DO THE RECALL AND THERE'S ANY OTHER REPAIRS THAT NEED TO BE DONE WITH FOR THE CAUSE OF ALL OF THIS THAT THE PARTS AND LABOR ARE FREE. THEY CHARGED MY DAD'S CREDIT CARD $1938.78. I ASKED HER AGAIN BUT THERE WAS A RECALL DOWN ON THE CAR SHE SAID OH WELL WE DID THE RECALL AND THAT WAS FOR THE PURGE VALVE I SAID OK WELL WHERE IS THAT LOCATED SHE TOLD ME WAS IN THE ENGINE SO YOU DIDN'T DO THE RECALL 1ST YOU JUST WENT STRAIGHT FOR THE CLUTCH? THEN YOU'RE TELLING ME THAT HAD NOTHING TO DO WITH IT WELL HOW DO WE KNOW NOW AFTER HE TOOK THE 2000 AND EVEN ADMITTED THAT YOU DIDN'T DO THE RECALL 1ST GEAR WENT STRAIGHT TO THE CLUTCH SYSTEM SO IF YOU WOULDN'T DID THE RECALL 1ST I WOULDN'T HAVE BEEN OUT $2000 IF YOU JUST DID YOUR JOB. THEN I PICK UP THE CAR. AND THE SAME THING HAPPENED AGAIN, AND THE CHECK ENGINE LIGHT CAME ON. SO AGAIN I HAD TO DROP IT OFF.

Mileage: 178,388

THERE WAS MULTIPLE RECALLS ON THE CLUTCH FOR MY CAR. THE CLUTCH HAS BEEN CHANGED 3+ TIMES AND IT IS STILL BROKEN. AND FORD REFUSES TO FIX THE PROBLEM. THE CAR WILL SLIP GEAR WHEN DRIVING THEREFORE CAUSING THE CAR TO LOSE MOTION AND HAS ALMOST CAUSED MULTIPLE ACCIDENTS. THE CAR ALSO WILL NOT PICK UP SPEED DUE TO SLIPPING OF GEAR. THIS UNFIXED ISSUE HAS CAUSED ME END UP WITH NO CAR AND A NEWBORN BABY.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT TOOK HER VEHICLE TO AN UNKNOWN DEALER TO BE REPAIRED PER AN UNKNOWN RECALL. THE CONTACT BELIEVED THERE WAS A MANUFACTURER DEFECT WITH THE THROTTLE BODY AND STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE WHEN THE BRAKE PEDAL WAS RELEASED AND WOULD THEN VIOLENTLY ACCELERATE SUDDENLY. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

Mileage: 119,000

THE ENGINE DIES WHILE DRIVING AND NOW WILL CRANK BUT WON'T START. THE TRANSMISSION SHUTTERS WHEN TAKING OFF FROM A START.

Mileage: 80,679

CANISTER PURGE VALVE RECALL (CPV) AND PRIOR POWERTRAIN AND PCM RECALL ISSUES. HISTORY INVOLVING POWERTRAIN, PCM AND CPV. CHECK ENGINE LIGHT (CEL) CAME ON A FEW YEARS AGO AND THE CAR COULD NOT RESTART. COULD HAVE HAD AN ACCIDENT. RECENTLY, IN THE SUMMER 2019, CEL ON AND GAVE A CODE ABOUT FAULTY CATALYTIC CONVERTER WHEN I SPENT $106 AT GREEN FORD TO READ AND DIAGNOSIS THE CODE. THE LIGHT WENT ON AND OFF AND ON SEPTEMBER 8, 2019, THE CAR STALLED AND/OR WOULD NOT START BACK UP MANY TIMES WHEN THE CEL WAS ON. THE CAR WOULD NOT CRANK THE NEXT MORNING, TWICE, ON THE WAY TO GREEN FORD, AND WAITING ON RECALL TO BE PERFORMED. THE CAR HAS 151,000 MILES AND IS A ONE OWNER VEHICLE. THE POWERTRAIN, PCM AND THIS CURRENT ISSUE HAS BEEN THE ONLY ISSUES THAT SEEMS TO BE CONNECTED.

Mileage: 151,000

TRANSMISSION SHUDDERS, ESPECIALLY ON ACCELERATION. THE VEHICLE STOPPED ON ME RECENTLY; IT TOOK ME ABOUT 10 TRIES BEFORE IT FINALLY LET ME MOVE IT OUT OF REVERSE AND PUT IT INTO DRIVE

Mileage: 47,128

ON YOUR VEHICLE, THE PCM SOFTWARE MAY NOT ADEQUATELY DETECT A STUCK-OPEN CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM. IF THE CPV MALFUNCTIONS AND STICKS OPEN, IT CAN LEAD TO EXCESSIVE VACUUM IN THE FUEL VAPOR SYSTEM, POTENTIALLY DEFORMING THE PLASTIC FUEL TANK. THIS CAN CAUSE THE FOLLOWING SYMPTOMS: ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH CERTAIN DIAGNOSTIC TROUBLE CODES (DTCS) INACCURATE OR ERRATIC FUEL GAUGE INDICATION INACCURATE DISTANCE TO EMPTY (DTE) ENGINE STALL AND/OR OTHER DRIVABILITY CONCERNS RELATED TO STUCK OPEN CPV SAFETY RISK THIS MAY RESULT IN AN ENGINE STALL WHILE DRIVING WITHOUT WARNING OR WITHOUT THE ABILITY TO RESTART, AND CAN INCREASE THE RISK OF A CRASH. UNFULFILLED PROMISE THE MANUFACTURER SAID THE PIECE WOULD BE READY IN THE FIRST QUARTER OF 2019; HOWEVER, THE RECALL STILL SAYS 'NO REMEDY''ALMOST 6 MONTHS LATER.

Mileage: 109,000

TAKATA RECALL MY 2012 FORD FOCUS IS HAVING TRANSMISSION ISSUES. I CAN NOT DRIVE OVER 60 IN MY VEHICLE AND I AM NOT THE ONLY ONE WITH THIS ISSUE. I HAVE READ REPORTS AND CALLED FORD AND NO ONE WILL TAKE A LOOK INTO THIS. IT HAS CAUSED ME TO HAVE TO PULL OVER ON THE SIDE OF THE HIGHWAY AND THE CAR WILL SMOKE AND OVER HEAT. I AM NOT ABLE TO CUT THE CAR ON FOR 10 MINS AND ALL OF MY DASHBOARD LIGHTS APPEAR. IT HAS BEEN THIS WAY FOR THE PAST 4 MONTHS. I HAVE HAD TO GET A NEW FORM OF TRANSPORTATION BECAUSE OF IT. CAN SOMEONE PLEASE LOOK INTO THIS.

Mileage: 125,000

AFTER PURCHASING THE CAR, IT STARED TO HAVE TRANSMISSION ISSUES. TOOK IT TO REPAIR SHOP. THEY REWORKED THE FRONT END AND TRANSMISSION. THE COMPUTERS ON BOTH THE FRONT END AND TRANSMISSION FAILED TO SYNC TOGETHER. THIS CAUSED A TOTAL FAILURE OF THE TRANSMISSION. I HAD THE TRANSMISSION REPLACED ONLY TO HAVE IT FAIL FOUR MONTHS LATER. THE CAR STARTED TO JERK, JUMP FORWARD AND THEN STOPPED MOVING. THE ENGINE WAS RACING BUT THE TRANSMISSION DID NOT WORK. I WAS LEFT IN THE MIDDLE OF A BUSY INTERSECTION AND THANKFULLY HAD PEOPLE HELP ME PUSH IT OUT OF THE ROAD. IT'S BACK AT THE REPAIR SHOP, AGAIN ITS THE TRANSMISSION MODULE AND TRANSMISSION. !

Mileage: 120,000

ACCELERATING FROM A STOP, SUDDENLY CHECK ENGINE LIGHT CAME ON, ENGINE RPM'S RACE WITH NO VEHICLE SPEED INCREASE.

Mileage: 164,800

SHUDDERING FELT WHEN LEAVING A STOP SIGN; SHAKING ON ACCELERATION

Mileage: 25,069

FORD IS KNOWINGLY SELLING LEMON TRANSMISSIONS AND "FIXING" THEM. WHEN THE FIX ISNT WORKING THEN THE BLAME IS PLACED ON CONSUMER. THIS NEEDS TO STOP.

Mileage: 61,423

CONSISTENT OIL LEAK; TRANSMISSION LAGGING ON SHIFTS WHEN STARTING OUT FROM STOPS; TRANSMISSION NOT SHIFTING PROPERLY

Mileage: 29,977

MY CAR HAS, SINCE THE TIME I BOUGHT IT, STUTTERED RANDOMLY WHEN ACCELERATING. THIS HAS CAUSED ISSUES WHERE MERGING INTO TRAFFIC FROM A STOP CAN BE UNRELIABLE, CAUSING ME TO FAIL TO ENTER TRAFFIC AT THE EXPECTED SPEED AND CAUSING INCREASED RISK FOR A COLLISION. I THINK IT MIGHT BE A TRANSMISSION, SINCE IT FEELS LIKE A GEAR IS SLIPPING. EVENTUALLY, THROUGH THE STUTTERING, I WILL GAIN ENOUGH SPEED TO WHERE IT STOPS BEING AN ISSUE. (POSSIBLY WHEN ENTERING THE NEXT GEAR)

Mileage: 124,530

HAD 2 ISSUES WITH DUAL-CLUTCH TRANSMISSION SINCE BUYING THE VEHICLE. CLUTCH WAS REPLACED ON MAY 13TH, 2019 FOR MY 2012 FORD FOCUS. I WAS STUCK ON THE HIGHWAY TWICE FOR THIS OCCURRENCE WITH THE VEHICLE JERKING WHILE IN MOTION THEN THE "CHECK ENGINE" LIGHT COMING ON AND THE CAR STALLING OUT. THE VEHICLE THEN CAME TO A STOP AND COULD NOT BE RESTARTED. THE COST OF THE REPAIR WAS 2667.46 DOLLARS TO REPLACE THE CLUTCH. THE PREVIOUS TIME WAS DUE TO A PROBLEM WITH THE TRANSMISSION CONTROL MODULE BUT WAS FIXED WITH NO ISSUES.

Mileage: 83,550

MY TRANSMISSION ORE SLIPPING IN FIRST GARE, I HAVE HAD IT IN THE SHOP THREE TIMES, AFTER ABOUT THREE MONTHS IT START SLIPPING AGAIN. IT'S DOING IT NOW. PLEASE CHECK FOR ALL OF MY RECALL ARE COMPLETE.

I AM THE SINGLE OWNER OF MY 2012 FORD FOCUS. I ONLY HAVE 54K MILES ON THE VEHICLE BUT IT SHUDDERS, JERKS AND FEELS LIKE IT FALLS OUT OF GEAR AT TIMES. IT HAS BEHAVED THIS WAY SINCE I HAVE OWNED IT. I THOUGHT THAT IS JUST THE WAY IT WAS. I AM NOW VERY CONCERNED ABOUT THE THESE TRANSMISSION PROBLEMS AS MY SON NOW DRIVES THE VEHICLE.

Mileage: 54,000

I PURCHASE 2012 FORD FOCUS SE JANUARY 21, 2019 FROM FAYETTEVILLE AUTO BROKERS, FAYETTEVILLE, NC. I WAS UNAWARE OF ANY RECALLS UNTIL I TOOK CAR TO BE SERVICED AT LAFAYETTE FORD, FAYETTEVILLE, NC ON 07/07/2019 LATER AND THERE WAS A CLUTCH RECALL. IT HAD 112,000 MILES AT THE TIME SO THAT PUT ME OUT OF WARRANTY WHICH SHOULD OF BEEN TAKEN CARE OF BEFORE PURCHASE. THEREFORE I WAS NOT FORWARNED NOR WAS I AWARE OF ISSUES WITH CLUTCH. NOW I AND STUCK WITH PAYMENTS AS WELL AS HIGH REPAIR BILL. THEN I FIND THIS ARTICLE LATE STATING REPLACEMENT OF FAULTY CLUTCH AT NO COST THAT WAS NOT FORWARDED OR MADE AWARE TO ME. MY CAR IS ALSO DEEMED UNSAFE DUE TO RECALL AND THE REPAIR SHOULD BE MANDATED AT NO COST BASED ON DECEPTION THAT STARTED THE DAY OF CREATION. IT IS ONLY FAIR THAT THIS WRONG IS CORRECTED.

Mileage: 112,000

COMPLAINT #1 THE CAR OVERHEATED DURING A TRIP ON THE HIGHWAY,HAD TO DETOUR ...A HOSE WAS SPEWING WATER HAVE A PICTURE..I ONLY HAD THE CAR FOR 2 OR 3 DAYS!! COMPLAINT #2 VERY SERIOUS, WHILE DRIVING 65 MPH ON A HIGHWAY. THE CAR JERKED VERY HARD AND THEN LOST POWER.THERE WAS NO ROOM TO PULL OVER,IT WAS GRASS AND A SLIGHT DITCH,LATE AT NIGHT NO STREET LAMPS...THE CAR WOULD NOT START THE FUEL LEFT TO E WAS 78 MILES.I CALLED ROAD SIDE ASSISTANCE...SEMI TRUCK SWERVED TO MISS US AND EVERY OTHER SEMI AND VEHICLE HAD TO CROSS OVER THE YELLOW LINES TO AVOID SMASHING INTO THE STALLED CAR.MY DAUGHTER AND I SITTING IN THE VEHICLE, THE HOUR WAS 11:00 PM. COMPLAINT #3 THE CAR SPUTTERS INTO GEAR TAKING OFF .. BY THE WAY IT WAS A ONE LANE HIGHWAY. FAR FROM ANY TOWN..

TAKATA RECALL EVERYTIME I TAKE OFF IN MY CAR IT JURKS ALL THE TIME LIKE IT WAS TRYING TO CATCH TO MOVE INTO NEXT YEAR IT JURKS AS I DRIVE DOWN THE ROAD AND WHEN I STOP AT A RED LIGHT ,AND A STOP SIGN IT JURKS AND THEN CUTS OF SO I HAVE TO PUT THE CAR IN PARK TO KEEP IT FROM CUTTING OFF I HAVE BEEN ON THE SIDE OF THE ROAD 6 TIMES BECAUSE OF THIS PROBLEM THE GAS METER STOP WORKING SO I NEVER KNEW HOW MUCH GAS I HAD IN THE CAR NOW I CAN NOT EVEN DRIVE THE CAR BECAUSE IT HAS GOTTEN WORSE WANT GO INTO GEAR

Mileage: 123,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR AND FAILED TO START. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT CALLED MAC HAIK FORD (R0333 KATY FWY, HOUSTON, TX 77024, (713) 932-5000). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-2244251-N1M5D1. THE CONTACT WAS INFORMED ABOUT THE EXTENDED WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 123,000.

Mileage: 123,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHENEVER THE CONTACT PLACED FUEL IN THE VEHICLE, THE TANK WOULD GO STRAIGHT TO EMPTY. IN ADDITION, FUEL WOULD LEAK FROM THE VEHICLE AND CAUSED IT TO RUN OUT OF FUEL. ON ANOTHER OCCASION, AFTER THE FUEL TANK WAS FILLED, THE CONTACT DROVE OFF AND THE VEHICLE DECELERATED ON ITS OWN. THE CONTACT CALLED HER BOYFRIEND TO HELP PUSH THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 152,300.

Mileage: 152,300

RECALL NOTICE NUMBER18V735 HAS NOT BEEN PERFORMED. I RECEIVED A NOTICE DECEMBER 2018 AND NOTHING HAS HAPPENED. I'M CONCERNED MY VEHICLE HAS AN OPEN ISSUE THAT HASN'T BEEN REMEDIATED. APPARENTLY, FORD HASN'T IDENTIFIED A SOLUTION. WHY HASN'T THIS BEEN RESOLVED?

Mileage: 145,500

I PURCHASED THIS VEHICLE FROM FORD OF KIRKLAND IN WASHINGTON STATE IN 2016, AND NOTICED DRIVING ISSUES THE DAY I DROVE IT OFF THE LOT. THIS VEHICLE HAS A DPS6 TRANSMISSION AND IT CONSTANTLY JERKS, SHUDDERS AND SLIPS OUT OF GEAR WHILE DRIVING AT ANY SPEED. IT OFTEN FAILS TO ACCELERATE OR ACCELERATES SUDDENLY AND OUT OF CONTROL, ESPECIALLY WHEN GOING UPHILL. IT ALSO FREQUENTLY OVERHEATS, ESPECIALLY WHEN IDLING, DESPITE HAVING WORK DONE ON IT SEVERAL TIMES THAT WAS SUPPOSED TO FIX THIS PROBLEM. I WAS TOLD THIS WAS AN AUTOMATIC TRANSMISSION WHEN THE VEHICLE WAS SOLD TO ME, AND THE DPS6 IS NOT AN AUTOMATIC TRANSMISSION AT ALL. I ALSO FREQUENTLY HAVE ISSUES WITH THE ELECTRICAL AND RADIO SYSTEM. THE CLOCK CHANGES RANDOMLY AND THE AUDIO SWITCHES UNEXPECTEDLY TO RADIO STATIONS FROM BLUE TOOTH WHILE DRIVING AND THEN FAILS TO SWITCH BACK TO ANY BLUE TOOTH DEVICE, SOMETIMES FOR SEVERAL DAYS UNTIL IT RANDOMLY BEGINS WORKING AGAIN. THIS IS ESPECIALLY PROBLEMATIC WHEN I AM RELYING ON AUDIO DIRECTIONS FROM NAVIGATION APPS THAT ARE PAIRED FROM MY CELL PHONE WHILE DRIVING. I WAS ALSO TOLD BY FORD OF KIRKLAND SERVICE CENTER THAT THERE IS "NOTHING WRONG" WITH MY TRANSMISSION OR MY VEHICLE AND THAT I'M JUST NOT DRIVING IT "CORRECTLY," WHICH MAKES ABSOLUTELY NO SENSE. THIS VEHICLE AND ITS FAULTY TRANSMISSION ARE UNSAFE TO DRIVE. I DO NOT LET ANYONE ELSE DRIVE THIS VEHICLE BECAUSE I FEAR FOR THEIR SAFETY AND I ONLY DRIVE IT MYSELF IN TIMES WHERE IT IS ABSOLUTELY NECESSARY, WHICH I CAN PROVE BY THE VERY SMALL AMOUNT OF MILES I HAVE PUT ON IT SINCE PURCHASE. I EXPERIENCE THE ABOVE STATED PROBLEMS EVERY SINGLE TIME I DRIVE IT THIS VEHICLE, WHICH IS A CLEARLY A LEMON BY DEFINITION. FORD BROKE THE LAW BY SELLING ME THIS DANGEROUS VEHICLE WITH A TRANSMISSION THAT THEY KNEW WAS UNSAFE AND BY FALSELY ADVERTISING THIS TRANSMISSION AS AN AUTOMATIC.

Mileage: 66,000

WE BOUGHT THE 2012 FORD FOCUS AS A CAR FOR OUR DAUGHTER. WHEN TEST DRIVING IT, FOR A SHORT PERIOD, WE DIDN'T NOTICE ANYTHING WITH THE TRANSMISSION. BUT NOW THAT WE ARE DRIVING IT MORE, THERE IS A SHUDDER WHEN WE ACCELERATE. LIKE DRIVING A STICK SHIFT WHEN YOU TAKE OFF AND DIDN'T DO IT SMOOTHLY. IT LACKS IN POWER AT TIMES WHEN TURNING ONTO THE ROAD, WHICH SCARES ME AT TIMES WHEN OTHER CARS ARE COMING AND WE CAN'T GET IT TO ACCELERATE. THE MORE I'M READING ABOUT THIS CAR, I AM SERIOUSLY SO SCARED FOR MY DAUGHTER TO DRIVE IT ALONE. EXTREMELY SCARED!!! AS SOMEONE WHO SAVED TO GET WHAT WE THOUGHT WAS A GOOD CAR FOR OUR DAUGHTER, I FEEL WE ARE STUCK WITH IT. I WOULDN'T FEEL RIGHT SELLING THIS TO SOMEONE ELSE, I WISH THE PREVIOUS SELLER HAD FELT THE SAME WAY!! PEOPLE ARE PUTTING THEIR FAMILIES IN THESE CARS, THEIR LOVED ONES. THERE NEEDS TO BE A RECALL ON THESE VEHICLES SO WE CAN HAVE A CHANCE TO GET SAFER CARS TO PROTECT US. I DID TAKE THE VEHICLE IN FOR IT'S OTHER RECALL REGARDING SOMETHING WITH THE FUEL TANK, WHERE WE HAD TO KEEP IT HALF FULL. THE MECHANIC TOOK THE CAR FOR A DRIVE AND NOTED THE SHUDDERING ON THE VEHICLE, BUT THEY WANTED $150 TO DIAGNOSE IT. AND COULDN'T TELL ME IF THAT WAS COVERED UNDER WARRANTY. IF FORD KNOWS THIS IS A COMMON PROBLEM, THEY WOULD KNOW IF IT'S COVERED. THEIR JUST TRYING TO GET MONEY OUT OF ME.

Mileage: 144,000

MY FOCUS HAS HAD NUMEROUS TRANSMISSION PROBLEMS OVER THE PAST FEW YEARS. MY CAR WOULD RANDOMLY NOT BE ABLE TO SHIFT INTO SECOND GEAR AND WOULD LEAVE STRANDED. WHILE DRIVING MY CAR WOULD RANDOMLY NOT SHIFT GEARS, ALLOWING ME TO GO A MAX OF 10 MPH WITH MY CHILDREN IN MY CAR. MANY TIMES MY CAR WOULD NOT START AT ALL. SOMETIMES WHEN IT DID START, I COULD NOT EVEN TURN MY WHEEL. I HAD THE COMPUTER CHIP RESET AND WITHIN 4 MONTHS MY CAR BECAME INOPERABLE. I TOOK IT TO THE SHOP AND THEY SAID MULTIPLE SERVICE BULLETINS WERE FOUND FOR MY TRANSMISSION THAT CAME BACK IN THE DIAGNOSTICS AND TOLD ME TO TAKE IT TO THE FORD DEALERSHIP. WHEN I WENT THERE I WAS TOLD IT WOULD BE MINIMUM $2K TO GET THE INTERNAL CLUTCH FIXED, IF THAT WAS THE ISSUE, UPWARDS OF $5K FOR THE OTHER TRANSMISSION ISSUES. I FELT EXTREMELY UNSAFE WITH TWO KIDS AND HAD TO GO OUT AND LEASE A NEW CAR. I AM FURIOUS NOW THAT I AM READING THAT FORD KNEW IT WAS SELLING 2012 FOCUSES WITH FAULTY TRANSMISSIONS. I STILL HAVE THE CAR IN MY POSSESSION. I CANNOT EVEN COUNT THE NUMBER OF TIMES MY CAR WOULD NOT SHIFT OR START, AND WHILE DRIVING WITH MY CHILDREN IN THE CAR THIS HAPPENED. IT CAUSED ME TO ALMOST BE REAR ENDED OR STUCK IN INTERSECTIONS. THE ONLY THING THAT SAVED ME ON MANY OCCASIONS WAS QUICKLY TURNING ON MY HAZARD LIGHTS/BLINKERS. I AM OUTRAGED THAT THIS HAS HAPPENED. PRIOR TO OWNING MY 2012 FOCUS, I HAD A 2002 FOCUS AND NEVER RAN INTO ANY OF THESE ISSUES AND LOVED THE CAR SO MUCH I BOUGHT ANOTHER ONE. IF I COULD GO BACK IN TIME I WOULD NEVER HAVE BOUGHT THE 2012 KNOWING WHAT I KNOW NOW. I AM HOPING A CLASS ACTION LAWSUIT IS FILED, AND IF NOT, I MAY FIND MY OWN LAWYER AND GO AFTER FORD.

Mileage: 60,000

CONSTANT PROBLEMS WITH THE TRANSMISSION AND TRANSMISSION CONTROL MODULE INCLUDING SHUDDERING OVERHEATING LACK OF POWER JERKING MOTIONS AND CONSTANT REPLACEMENT. FROM 2013 TO CURRENT DATE.

Mileage: 144,600

I HAVE A 2012 FORD FOCUS TITANIUM HATCHBACK. I TOOK MY CAR INTO BOB TOMES FORD FOR A SHUTTERING PROBLEM AND WAS TOLD TO WAIT AND SEE TO CONTINUE TO DRIVE THE CAR. MONTHS LATER I HAD THE TCM REPLACE AND NOW MY CLUTCH IS OUT. THESE WERE ALL ISSUES AT THE TIME I ORIGINALLY BROUGHT MY CAR INTO FORD. AFTER THE TCM WAS REPLACE I TRIED TO PICK UP MY CAR FROM BOB TOMES FORD SERVICE CENTER AND THE SERVICE TEAM COULD NOT START MY CAR OR GET IT IN GEAR( YET SOMEHOW THEY "TEST DROVE" IT). MY CAR HAS STALLED IN THE MIDDLE OF INTERSECTIONS, MY CHECK ENGINE LIGHT HAS COME, MY TRANSMISSION IS OVERHEATING AND ASKING ME TO PULL OVER AND WAIT 5 MINUETS. THIS IS EXTREMELY DANGEROUS AS I AM A MOTHER AND HAVE UP TO 3 CHILDREN WITH ME AT ONE TIME. I CAN NOT TRUST MY CAR TO GET ME FROM A TO B SAFELY. MY CAR DIES RANDOMLY WHEN IT WANTS TO. MY CAR IS NOW COMPLETELY UNDRIVEABLE. I AM STILL PAYING ON THIS CAR AND I CAN NOT EVEN DRIVE IT! I NEED SOMETHING TO BE DONE ABOUT THIS ASAP. THIS IS ABSOLUTELY TERRIFYING THAT FORD IS ALLOWED TO SELL CARS KNOWING THE TRANSMISSION IS FAULTY BEFORE THEY WERE ON THE MARKET.

Mileage: 112,000

MY CAR SHUTTERS AND SHAKES WHEN I'M ACCELERATING. GOING FROM A DEAD STOP IS THE WORST. I'VE TAKEN MY CAR IN AND THERE IS NO RESOLUTION AS OF TODAY. FORD KNOWS OF ALL OF THESE ISSUES AND KNEW OF THEM BEFORE MY CAR WAS MANUFACTURED. MY EXTENDED WARRANTY RUNS OUT NEXT MONTH AND WILL BE ON THE HOOK FOR ANY FUTURE DAMAGES TO MY CAR.

Mileage: 46,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CPA05 VAPOR CANISTER PURGE SOLENOID FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED QUICK LANE AT BRIARWOOD FORD (LOCATED AT 7070 E MICHIGAN AVE, SALINE, MI 48176, (734) 429-8888) AND WAS INFORMED THAT THERE WOULD BE A DIAGNOSTIC FEE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE REMEDY WAS UNSUCCESSFUL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 122,034.

Mileage: 122,034

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE VEHICLE STALLED IN THE MIDDLE OF THE HIGHWAY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED, THE VEHICLE DROVE NORMALLY. ON ANOTHER OCCASION, WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO ROGEL FORD (LOCATED AT 26167 MS-27, CRYSTAL SPRINGS, MS 39059, (601) 892-3673) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. FURTHERMORE, THE FRONT DRIVER SIDE DOOR FAILED TO CLOSE. THE VEHICLE WAS TAKEN BACK TO ROGEL FORD WHERE THE DOOR WAS REPAIRED, BUT NOT DIAGNOSED. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY ALSO REPROGRAMMED THE POWER TRAIN MODULE. THE CONTACT STATED THAT THE FUEL GAUGE WOULD SHOW FULL WHEN IT WAS SUPPOSED TO BE AT HALF A TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT ROGEL FORD REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.

Mileage: 159,000

THERE HAVE BEEN SEVERAL RECALLS FOR MY CAR REGARDING THE FUEL SYSTEM AND GAS TANK, MY CAR EXHIBITED ALL THE SAME SYMPTOMS, I TOOK IT TO A FORD DEALERSHIP THAT REFUSED TO DO THE WORK UNLESS I PAI'D $2,000 FOR AN EXPIRED PREVIOUS RECALL FOR A DIFFERENT ISSUE THAT WAS UNRELATED. THEY CLAIMED WITHOUT DOING THAT WORK IF THEY DID THIS WORK THE CAR WOULDN'T WORK AT ALL. I COMPLAINED TO FORD WHO TOLD ME DEALERSHIPS DON'T HAVE TO HONOR RECALLS AND TO KEEP TRYING OTHER DEALERSHIPS. I ASKED WHAT TO DO IF NONE WOULD DO THE WORK AND THEY SAID PAY OUT OF POCKET. WORSE YET, THE FIRST DEALERSHIP CLEARED THE RECALL AS NOT BEING NEEDED, SO NOW I HAVE A DAMAGED CAR THAT I CAN'T GET THE RECALL WORK ON THAT I CAN'T AFFORD TO DO MYSELF. I'M GOING TO JUST HAVE TO SELL THE CAR.

Mileage: 85,000

WHEN PARKED AND GOING INTO REVERSE, THE CONSOLE LIT UP WITH "TRANSMISSION MALFUNCTION SERVICE NOW" AND IT WOULD NOT GO INTO REVERSE. WE REPLACED THE TRANSMISSION CONTROL MODULE, BUT A FEW DAYS LATER IT WOULD NOT EVEN GO INTO GEAR.

Mileage: 144,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHUT OFF. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,329.

Mileage: 101,329

MY CAR JUST STARTED FLICKERING IN AND OUT. ALL THESE ERRORS SHOWED UP ON THE DASHBOARD. AND NOW IT WONT START

Mileage: 92,000

STARTED CAR AND DASH LIGHT INDICATED THE FOLLOWING MESSAGE, "TRANSMISSION MALFUNCTION. SERVICE NOW"LIKE MANY OTHERS I HAVE SEEN ONLINE.IT ALSO STATES ENGINE NEEDS SERVICE

Mileage: 92,000

TAKATA RECALL STARTED CAR AND DASH LIGHT INDICATED THE FOLLOWING MESSAGE, "TRANSMISSION MALFUNCTION. SERVICE NOW" ALSO GOT POWER STEERING ASSIST ERROR MESSAGE EARLIER IN THE MONTH.

Mileage: 78,000

I RECEIVED A RECALL LETTER IN DECEMBER 2018 STATING A RECALL ON THE CANISTER PURGE VALVE WOULD BE AVAILABLE THE FIRST QUARTER OF 2019. MY CAR HAS STALLED, HAS ISSUES WITH THIS AFFECTED PART AND CANNOT RELY ON MY VEHICLE. THE RECALL HAS NOT BEEN FULFILLED AND IT IS NOW MAY29, 2019. I HAVE AN ENGINE MALFUNCTION LIGHT THAT COMES ON EVERY TIME THE CAR IS DRIVEN. IT'S UNRELIABLE AND I DON'T FEEL SAFE WITH THE LACK OF EXCELERATION.

Mileage: 130,000

I WAS DRIVING MY CAR IN A RURAL AREA GOING ABOUT 45 MPH WHEN THE CAR STARTED JERKING AND REVING NEAR 6 RPM. THE CAR WILL NO LONGER DRIVE IN REVERSE AND IS UNDRIVABLE.

Mileage: 153,000

THE CAR RADIO GOES OFF THE WINDOWS DON'T GO DOWN AND THE TRANSMISSION WENT ON THE CAR OUT OFF NO WHERE WHEN I MAINTAIN MY CAR EVERY 3 MONTHS AND AS NEEDED

CAR STUTTERS FROM STARTING OUT TAKES TOO LONG TO ACCELERATE AND FRIENDS HAVE SAID WHAT'S WRONG WITH THE CAR .IT FEELS LIKE THE TRANSMISSION IS SLIPPING

Mileage: 85,324

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS PARKED AT A GROCERY STORE, THE ENGINE WOULD NOT TURN OFF. THE CONTACT PULLED THE FUEL FUSE TO DISCONTINUE THE FLOW OF FUEL AND SHUT THE ENGINE OFF; HOWEVER, THE VEHICLE LIGHTING REMAINED ILLUMINATED. THE BATTERY HAD TO BE DISCONNECTED TO TURN OFF THE LIGHTS. THE FAILURE RECURRED THREE TIMES. THE CONTACT CALLED ROY O'BRIEN FORD AT 586-776-7600 (LOCATED AT 22201 E 9 MILE RD, ST CLAIR SHORES, MI 48080) AND WAS INFORMED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO ELDER FORD (888-467-5023, LOCATED AT 777 JOHN R RD, TROY, MI 48083) WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY EXPLANATION FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

Mileage: 95,000

TAKATA RECALL MY DRIVER SIDE DOOR WANT SHUT AND I SEE IT HAS A RECALL ON MY ENGINE ALSO. I WAS DRIVING AND MY DOOR JUST FLEW OPEN I TRIED SHUTTING IT SEVERAL TIMES IT WOULDN'T BUDGE. MY RADIO ALSO DON'T WORK ETHER I DON'T KNOW IF THAT'S PART OF IT. *TR

MY HUSBAND WAS DRIVING THE CAR TO WORK ON THE INTERSTATE SHORTLY AFTER 6AM IN THE POURING RAIN. TRAFFIC WAS MOVING AT ROUGHLY 65 MILES AN HOUR. AS TWO HIGHWAYS WERE MERGING TOGETHER, HIS VEHICLE LOST POWER. RPM'S WENT HIGH BUT VEHICLE WOULD NOT ACCELERATE. HE PUT ON FLASHERS AND PROCEEDED TO COAST INTO RIGHT HAND LANES, BUT ONLY HAD ENOUGH POWER TO LAND IN THE GORE, WHICH IS THE V WHERE TWO HIGHWAYS COME TOGETHER. HE TURNED THE VEHICLE OFF AND TRIED TO RESTART, BUT IT WOULD NOT RESTART. IT TOOK 1 AND 1/2 HOURS FOR RESCUE VEHICLE TO ARRIVE WHILE TRAFFIC SPED BY ON BOTH SIDES OF HIM, LEADING HIM TO BELIEVE HE WAS LIVING HIS LAST MOMENTS. HORRIFYING! COURTESY PATROL GOT MY HUSBAND TO SAFETY, TOW TRUCK RETRIEVED VEHICLE AND TOOK IT TO DEALERSHIP. THEY SAID THAT ESSENTIALLY, THE TRANSMISSION SHIFTED INTO NEUTRAL AS HE DROVE DOWN THE HIGHWAY AND THERE WAS NOTHING HE COULD HAVE DONE TO STOP IT. THEY REPLACED THE F MODULE-TRANSMISSION CONTROL AT N/C, AND ALSO PERFORMED UNRELATED PCM UPDATE FOR A RECALL. WE TRADED OFF THE VEHICLE YESTERDAY. TRANSMISSION HAD BEEN REPAIRED NUMEROUS TIMES FOR SHAKING OR STALLING.

Mileage: 82,000

MY CAR HAD LESS THAN 90,000 MILES ON IT WHEN IT BEGAN TO HAVE ISSUES WITH THE TRANSMISSION. THE ENGINE STUTTERS OR IDLES WHEN I ACCELERATE, WHICH HAS MADE GETTING ON THE INTERSTATE A NIGHTMARE. IF I ACCELERATE TO EVEN 35 MPH, I HAVE TO COMPLETELY REMOVE MY FOOT FROM THE GAS PEDAL, OTHERWISE MY RPMS WILL SHOOT TO OVER 4 (4,000 RPMS). IT CAUSES MY ENTIRE CAR TO FEEL LIKE IT'S SHAKING, AND IT ALMOST SEEMS LIKE MY CAR IS HAVING TROUBLE SHIFTING GEARS. NOT ONLY THAT, BUT WHEN I'VE STOPPED AT A STOP SIGN AND BEGIN TO DRIVE, MY ENGINE MAKES THE MOST TERRIBLE CHURNING/CLASHING/GRINDING NOISE POSSIBLE. LATELY IT HAS GOTTEN TO THE POINT THAT MY RPMS WILL CONTINUE TO INCREASE BUT MY CAR'S SPEED WILL STAY THE SAME. ALL OF THESE SITUATIONS (TROUBLE SHIFTING GEARS, NOISES, AND HIGH RPMS) WILL OCCUR NO MATTER WHAT, EVERY TIME I ACCELERATE. IT DOESN'T MATTER WHAT SORT OF ROAD I AM ON.

Mileage: 80,000

I RECEIVED AN EMAIL IN OCTOBER 2018 AND THEN A LETTER IN DECEMBER 2018 FOR A RECALL ON MY VEHICLE. AND WAS TOLD WHEN THE PARTS WERE AVAILABLE I WOULD BE NOTIFIED.NOW HERE WE ARE 7 MONTHS LATER AND I HAVE HEARD NOTHING IS THERE ANYTHING I CAN DO ABOUT THIS

VEHICLE SHUDDERS WHEN TAKING OFF BUT ONCE INITIAL TAKE OFF IS COMPLETE THERE IS NO SHUDDER ANYMORE.

Mileage: 22,000

TAKATA RECALL: TRANSMISSION MALFUNCTION

Mileage: 117,000

TAKATA RECALL AFTER I WENT TO A GAS STATION AND FILL MY TANK UP WITH GAS DRIVE ABOUT 2 MILES THE CAR START TO STALL IN THE MIDDLE OF THE STREET WITH ME ALMOST CAUSE ME TO BE IN AND ACCIDENT LUCKILY I PULL TO THE SIDE TO AVOID THAT THEN THE CHECK ENGINE LIGHT CAME ON SUGGESTING I CHECK FUEL COMPONET AND SERVICE ENGINE

Mileage: 23,000

VEHICLE WAS ON A CITY STREET GOING ~ 40MPH, AND ENGINE CUT OFF.

Mileage: 53,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AN ABNORMAL FUEL ODOR WAS COMING FROM THE VENTS AND THE VEHICLE REEKED OF FUEL. THE ODOR WAS SO STRONG THAT IT WAS A DISTRACTION TO THE CONTACT AND HER FAMILY'S HEALTH. THE VEHICLE WAS TAKEN TO JOE HALL LINCOLN FORD (1617 21ST STREET, LEWISTON, ID 83501, (888) 706-3381) WHERE THE MECHANICS REPAIRED A DOOR LATCH, BUT DID NOT REPAIR THE FUEL TANK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,637.

Mileage: 97,637

MY VEHICLES TRANSMISSION HAS BEEN REPLACED SEVERAL TIMES AND HAD A TCM REPLACEMENT AS WELL AND STILL IS NOT WORKING IT IS ALSO HAD TWO CLUTCHES AND SEVERAL SOFTWARE UPDATES WITH NO SUCCESS. THE CAR HAS STARTED DISPLAYING NEW TRANSMISSION ISSUES RELATED TO THE SOFTWARE IN WHICH NOW THE VEHICLE WILL NO LONGER GO IN REVERSE AND JUST THE OTHER DAY WHILE DRIVING AT 75 TO 80 MPH ON THE HIGHWAY MY VEHICLE SLAMMED IT SELF INTO SECOND GEAR VERY HARD AND THEN INTO NEUTRAL I WAS ALMOST REAR ENDED AT APPROXIMATELY 85 MPH IN WHICH I COULD HAVE DIED THIS IS UNACCEPTABLE AFFORD TO NOT EXCEPT RESPONSIBILITY AND OFFER A BUYBACK FOR THESE VEHICLES I HAVE SPENT COUNTLESS HOURS OF MY TIME WITH THIS VEHICLE AND HAVE HAD SEVERAL OCCASIONS WITH ENGINE LOSS POWER TRANSMISSION WOULD NOT SHIFT SLAMMING INTO KEY LOWER GEARS AT HIGH RATE OF SPEED COMPLETE CAR SHUT DOWN ALL OF THESE ISSUES IN WHICH I COULD HAVE BEEN IN A FATAL ACCIDENT WITH AND WE STILL HAVE NO RESOLUTION AFTER SEVERAL YEARS I AM OUT RAGED

Mileage: 93,000

THE TRANSMISSION IS WINDING UP REAL HIGH WHEN TRYUNG TO SHIFT INTO GEARS WHILE DRIVIG DOWN THE ROAD

Mileage: 5

STALLING DEADING AND SHATTERING POWER LOSE ENGINE LIGHT

Mileage: 75,387

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE ENGINE, BATTERY, AND OIL SENSOR INDICATORS ILLUMINATED BEFORE THE VEHICLE SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. HINES PARK FORD (56558 PONTIAC TRL, NEW HUDSON, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

WHILE DRIVING ON A BUSY INTERSTATE THE RPMS ON MY VEHICLE REVVED TO 5000, WOULDN'T ACCELERATE, AND QUICKLY SLOWED DOWN. I WAS IN THE FAST LANE WHILE TRAFFIC AROUND ME WAS GOING 75+ AND WAS FORCED TO PULL OVER ON THE LEFT SHOULDER WITH MY DOG IN THE VEHICLE AT 9:30PM ON A FRIDAY NIGHT. ONCE STOPPED, MY VEHICLE WOULDN'T MOVE AS I TRIED TO GO INTO REVERSE AND WOULDN'T GO OVER 25 MPH WHILE TRYING TO GO FORWARD. I WAS STRANDED ON THE INTERSTATE FOR 2 HOURS WAITING FOR A TOW TRUCK PAID FOR OUT OF POCKET BECAUSE MY 'WARRANTY EXPIRED DUE TO HIGH MILEAGE'. MY BOYFRIEND HAD TO LEAVE SCHOOL TO ALSO PULL OVER BEHIND ME ON THE INTERSTATE AND TAKE THE DOG FROM MY CAR TO HIS ON THE BUSIEST INTERSTATE IN THE STATE WE LIVE IN. MINE, MY DOG'S MY BOYFRIEND'S LIVES WERE ALL IN EXTREME DANGER DUE TO THE FAILURE OF A PART ON MY VEHICLE I HAVE HAD REPLACED TWICE ALREADY AND IS A KNOWN PROBLEM WITH THE MAKE MODEL AND YEAR OF MY VEHICLE.

Mileage: 82,000

TAKATA RECALL THE ENGINE LIGHT WARNING IS ON ON MY CAR AND SLIPS WHILE DRIVING. I AM TRYING TO GET HELP TO DETERMINE WHAT IS WRONG TO AVOID ACCIDENTS. I RECEIVED A RECALL LETTER BUT I LOST THE LETTER THAT WAS SENT TO ME. YOUR ATTENTION AND TIME ON MY CONCERN IS VERY MUCH APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Mileage: 110,000

2012 FORD FOCUS STALLING AND SHUTTING OFF ON HIGHWAY. ENGINE STALLING AND SHUTTING OFF MULTIPLE TIMES WHILE DRIVING. CHECK ENGINE INDICATOR ON DUE TO RECALL.

Mileage: 120,060

THIS CAR WHEN YOU ARE DRIVING THE ENGINE JUMP OR SKEEP THE CHANGE

Mileage: 10

BOUGHT 11/9/2012 SIX MONTHS LATER REC'D EMISSION RECALL, 1YR LATER WOULD NOT START, DEAD IN GROCERY PARKING, DEALER SAID EMISSION AGAIN, 2ND YR RADIO WENT OUT, 3RD YR CATALYLICT CONVERTER NEED TO BE CHANGED, 5/16/2017 WAS CHARGED $1805.72, SAID NOT EMISSION BUT IT WAS DOING THE SAME THING AS BEFORE, DEAD HAD TO BE TOWED AGAIN TO DEALER, DEALER SAID, "CODES PO420, PO7A3 TESTED, FOUND CONVERTER STOPPED UP, SHIFT ACTUATOR FAULTY, REMOVED TRANSMISSION REPLACED CLUTCH ACTUATORSAND CLUTCH, REMOVED & REPLACED MANIFOLD/COVERTER ASSEMBLY. NOW TWICE SO FAR ENGINE MALFUNCTION LIGHT, NO POWER, GOES 5 MILES....... WHEN TURNED OFF IN ABOUT 45-1 HR, STARTS.... ALL THIS WHILE DRIVING OR PARKED IN A PARKING LOT.

Mileage: 35,000

I RECEIVED A RECALL NOTICE A FEW MONTHS AGO AND I WAS TOLD THAT I WOULD RECEIVE ANOTHER LETTER IN ABOUT 3 MONTHS ONCE THE NECESSARY PARTS WERE IN STOCK. I HADN'T RECEIVED THE FOLLOW UP LETTER SO I CALLED MY LOCAL FORD DEALER AND I WAS TOLD THAT THE PARTS WERE ON BACK ORDER BUT I COULD SET UP AN APPOINTMENT TO HAVE MY VEHICLE INSPECTED FOR CORROSION TO DETERMINE IF I EVEN NEEDED THE PARTS. THE EARLIEST APPOINTMENT I COULD GET WAS MAY 18TH, JUST FOR THE INSPECTION; NOT EVEN FOR THE ACTUAL REPAIRS. THE RECALL IS FOR THE FUEL VAPOR SYSTEM AND THERE'S A WARPED PART THAT IS CAUSING AN INACCURATE READING ON FUEL LEVELS WHICH MEANS I HAVE TO MAINTAIN AT LEAST A HALF TANK OF GAS AT ALL TIMES. MY CAR IS NOW LEAKING GAS AND STALLING IN TRAFFIC DUE TO THE ISSUE. I LIVE IN A CITY WITH LOTS OF STEEP INCLINES AND HILLS AND I HAVE TO AVOID CERTAIN STREETS BECAUSE MY CAR HAS STALLED AND ALMOST CAUSED ACCIDENTS. THERE IS ONLY ONE FORD DEALER IN MY AREA. THE ONLY OTHER DEALER IS ABOUT 30-40 MINUTES AWAY.

I HAD A RECALL ON MY CAR STARTING IN JANUARY AND STILL HAVE NOT RECEIVED ANY INFORMATION EXPLAINING WHEN I CAN GET MY CAR FIXED.

2012 FORD FOCUS. CONSUMER WRITES IN REGARD TO SAFETY HAZARD; TRANSMISSION SHIFTING OUT OF GEAR UNEXPECTEDLY. *AS *TR

TAKATA RECALL I'LL BE DRIVING AND MY CAR STALLED OFTEN AND HAS CUT OFF ON TWO OCCASION .THEN MY ENGINE LIGHT CAME ON.I WAS DRIVING HAPPEN TO BE AT A STOP SIGN AND THE AND CUT OFF AND ROLLED HAD TO RESTART.WHEN EVER I STOP THE CAR IT TAKE TIME BEFORE IT SPEEDS UP.

Mileage: 119,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS STOPPED IN TRAFFIC AT A RED LIGHT, IT SUDDENLY SHUT OFF ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO JIM ONEAL FORD (516 S. INDIANA AVE, SELLERSBURG, IN) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK VALVE WAS FAULTY. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM) AND THE FUEL TANK VALVE WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD LINCOLN UNION CITY AT (770) 686-7733 (LOCATED AT 4355 JONESBORO RD A, UNION CITY, GA 30291) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 100,000

I HAVE BEEN COMPLAINING OF AND DEALING WITH A ENGINE/TRANSMISSION ISSUE SINCE PURCHASING THIS VEHICLE. I WAS TOLD SEVERAL TIMES BY MY DEALERSHIP THAT IT IS JUST THE TYPE OF GAS SIPPING ENGINE THE CAR HAS AND IT IS NORMAL. I AM 50 YEARS OLD AND NEVER HAD A CAR THAT RESPONDED AS POORLY THIS ONE HAS BUT ALSO NEVER HAD A CAR WITH SPECIAL TYPE OF ENGINE. IT HAS STALLED WHILE ENTERING AN INTERSECTION A COUPLE OF TIMES, LACKS PICK UP SOMETIMES OR JOLTS (LIKE TRANSMISSION ISSUES) WHEN GOING FROM STOPPED POSITION. IT WILL SOMETIMES JOLTS GOING UP HILLS WHILE CAR IS SWITCHING GEARS AS WELL AT A NORMAL BACK ROAD SPEED. AN ENGINE RECALL WAS PUT OUT SEVERAL MONTHS AGO WITH NO REMEDY YET. NOW THE ENGINE LIGHT IS COMING ON SOMETIMES (AFTER JUST HAVING THE CAR SERVICED AND GONE THROUGH FOR FLUIDS, ETC). MY CAR HAS 50K MILES ON IT ONLY AND IS BEING DRIVEN BY MY SON NOW. I AM WORRIED ABOUT THE SAFETY BUT DON'T WANT TO SELL IT WITH OPEN RECALLS AND THE LEMON LAWS HERE IN MA. I FEEL LIKE I AM STUCK WITH A LEMON MYSELF. I WANT TO KNOW WHAT TIMEFRAME THEY WILL BE GIVEN TO COME UP WITH A FIX BEFORE SOMEONE IS KILLED?

Mileage: 49,560

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL, LOST POWER, AND THE FUEL GAUGE WOULD BECOME INOPERABLE WHILE DRIVING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT NO FAILURE WAS LOCATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED OFTEN AND WOULD NOT RESTART. IN ADDITION, THE RADIO STOPPED WORKING AND THE RPMS SEIZED. A LOCAL MECHANIC WAS CALLED AND THEY INSTRUCTED THE CONTACT TO DISCONNECT THE MAIN NEGATIVE TERMINAL UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC, BUT COULD NOT BE REPAIRED BECAUSE AN UNKNOWN FORD PART WAS NEEDED. HARRIS FORD (3710 VAN DYKE RD, NEWPORT, AR 72112, (870) 523-5559) WAS CONTACTED, BUT COULD NOT DIAGNOSE THE VEHICLE FOR ANOTHER TWO WEEKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY AND THE STEERING WHEEL SEIZED, WHICH MADE IT DIFFICULT TO TURN. ALSO, WHEN THE VEHICLE WAS STARTED AND THE CONTACT SHIFTED INTO DRIVE, THE VEHICLE AUTOMATICALLY WENT IN REVERSE. THE CONTACT HAD TO IMMEDIATELY ENGAGE THE PARKING BRAKE. ALSO, WHILE THE VEHICLE WAS PARKED ON THE STREET, IT ROLLED BACKWARDS DUE TO THE PARKING POSITION. FURTHERMORE, WHILE ATTEMPTING TO REVERSE, THE VEHICLE STALLED. ALSO, THE DOOR LATCHES WERE LOOSE AND IN DANGER OF BECOMING DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO TED RUSSELL FORD (9925 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 444-6467) AND SERVICED MULTIPLE TIMES FOR EACH FAILURE; HOWEVER, EACH FAILURE REMAINED EXCEPT FOR THE POWER STEERING FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

BOUGHT 2012 FORD FOCUS ON 3/2016. 5/2016 TOOK BACK TO DEALERSHIP FOR STUCK WINDOW D/T BAD MOTOR AND REPROGRAMMING OF TRANSMISSION CONTROL MODULE. 7/2016 CAR WOULD NOT START AT ALL, COMPLETELY STALLED OUT. TOOK TO FORD DEALERSHIP AGAIN...TRANSMISSION COMPUTER/MODULE REPLACED. 12/2018 CAR STALLED YET AGAIN AND STEERING WOULD NOT WORK NOR WOULD SHIFTER...TRANSMISSION GARAGE STATED THEY FIXED ISSUE. 8 HOURS LATER, THE CAR WOULD NOT RUN AT ALL. TRANSMISSION PLACE REFUSED TO TOUCH THE CAR AGAIN. CALLED ORIGINAL DEALERSHIP AND OFCOURSE, THEY REPLACED THE TRANSMISSION CONTROL MODULE. AND EXPECT US TO PAY FOR IT AGAIN THIS TIME! PLUS THE DEALERSHIP WILL NOT REPLACE CAR UNTIL MOST RECENT RECALL IS FIXED ON IT. LIKE HELL WILL I PUT MY 2 CHILDREN AND HUSBAND BACK IN THIS CAR WITH THE CHANCE OF IT TO STALL AGAIN AND CRASH. WE RESIDE 40 MILES AWAY FROM WORK SO A TOTAL OF A 1/2 TANK OF GAS AT ONE TIME IS NOT FEASIBLE IN WESTERN NEW YORK WEATHER. 5 TRANSMISSION PROBLEMS AND HOW MANY RECALLS LATER AND FORD MOTOR COMPANY WILL NOT DO ANYTHING TO MAKE THEIR WRONGS RIGHT

Mileage: 100,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

Mileage: 14,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS REVERSING, IT BEGAN TO SHAKE. THE CONTACT'S DAUGHTER PLACED THE VEHICLE INTO DRIVE AND THE ENGINE STALLED. THE VEHICLE WAS TURNED OFF, BUT WOULD NOT RESTART. THE CONTACT'S SON HAD TO ASSIST WITH PUSHING THE VEHICLE OUT OF THE PARKING GARAGE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. ONCE THE VEHICLE RESTARTED, IT WAS DRIVEN TO LUBBERS CARS (944 N MAIN ST, CHENEY, KS 67025, (877) 326-6992), BUT THEY DID NOT ASSIST AND STATED THAT A REMEDY WOULD NOT BE AVAILABLE UNTIL LATER THIS MONTH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 104,000.

Mileage: 104,000

AS I WAS DRIVING MY CAR DRIVER SIDE DOOR OPEN THE LATCH DOES NOT WORK ANYMORE AND MY CAR STALLS I CANNOT TELL HOW MUCH GAS I HAVE BECAUSE THE GAUGES DON'T WORK IT PUTS ITS DOORS OPEN I'LL BE ON 75 IT JUST SHUT OFF I NEED TO GO TO RED LIGHTS IS SHIFT SO FAR THEY GO TO STOP SIGN I SHOULD SOLVE THE RADIO ALSO JUST GOES OUT AND I HAVE SO LOUD STARCH SOUND SCREECHING NOISE VERY LOUD AND ANNOYING MY CAR ALSO KRANKS WHEN I WANT TO CREATE BATTERY DIED QUICK. *TR

WHEN GOING ABOUT 55 MPH MY CAR STARTS TO GET VERY LOUD, NOTHING SEEMS TO BE WRONG IT'S AS IF THERE'S A LEAF BLOWER INSIDE THE VEHICLE. AS I SLOW DOWN, USE THE BRAKES, THE SOUND SLOWLY GETS MORE QUIET.

Mileage: 101,000

SINCE THE BEGINNING OF THIS YEAR TO THIS DATE, MY CAR STARTED WITH A PROBLEM WHEN I GO TO THE GAS STATION I TURN THE ENGINE OFF AND FILL IT UP, WHEN I FINISH AND GO TO START THE ENGINE AGAIN IT DOES NOT TURNS ON, SEEMS LIKE HAS NO POWER, I HAVE TO DO IT SEVERAL TIMES IN ORDER TO START IT, NOT ALWAYS HAVE AN EMPTY TANK WHEN I PUT GAS. IT HAPPENS IN ALL GAS STATIONS AND ONLY WHEN I PUT GAS.

I HAVE RECENTLY BOUGHT A 2012 FORD FOCUS AND IT HAS THE CLUTCH PROBLEM. THE PROBLEM HAS A WARRANTY FOR UNDER 100,000 MILES. BUT DOES NOT HAVE A RECALL FOR WHEN THE PROBLEM HAPPENS AFTER 90,000 MILES. SO NOW I HAVE TO PAY 1,500 DOLLARS TO GET IT FIXED. FORD NEEDS TO FIX A PROBLEM THEY MADE

Mileage: 112,000

TWICE, WHEN EXITING CAR IN THE GARAGE, THE DOORS LOCKED AND THE ENGINE STARTED ON IT'S OWN. HAD TO USE THE KEY TO UNLOCK THE CAR, INSERT KEY AND THE ENGINE STOPPED. WITHOUT HEARING AIDS I WOULD HAVE JUST GONE IN THE HOUSE. DISASTER!

TAKATA RECALL, FIRST OFF IS THE DRIVER DOOR COMES UNLOCKED WHILE DRIVING, ALSO HAD A DOOR LOCK AND WASN'T ABLE TO CLOSE. MY 2012 FOCUS FEELS LIKE IT'S GOT NO POWER ALOT OF TIMES OR WILL START TO SPUDDER FROM EVERY STOP. DOES SAME WHEN REVERSING OUT OF A DRIVE WAY. SOMETIMES IT SEEMS LIKE IT WANTS TO STALL, I HAVE THE AUTOMATIC. IT REVS AT REALLY HIGH RPMS LIKE IT NEEDS TO SHIFT BUT DOESN'T. PROBABLY HAVE MORE ISSUES THE LONGER I KEEP IT, I BELIEVE THE HUFFINES DEALERSHIP, THE COMPANY THAT FINANCED AND FORD KNEW THESE THINGS COULD AND DID HAPPEN TO THE CAR I WAS SOLD. SINGLE FATHER WITH A 4 YEAR OLD SON JUST TRYING TO GET THIS FIXED NOTHING ABOUT THIS IS SAFE.

Mileage: 88,000

MY CAR HAS STALLED OUT 3 TIMES IN 2 DAYS. ONCE WHILE PARKED AFTER FILLING THE TANK WITH GAS. I HAD TURNED THE ENGINE OFF TO FILL THE TANK, AND THEN IT TOOK THREE ATTEMPTS WITH SLUGGISH TURNOVER TO START. THE NEXT TIME, I WAS IN IDLE AT A RED LIGHT AND THE ENGINE SUDDENLY DIED. I WAS ABLE TO RESTART. THE THIRD TIME, I WAS IN THE MIDDLE OF A TURN IN A DOWNTOWN AREA AND I LOST COMPRESSION AND NOTHING HAPPENED WHEN I PRESSED THE ACCELERATOR. THE ENGINE LIGHT ON THE DASHBOARD CAME ON AND I WAS ABLE TO COAST TO THE SHOULDER AND RESTARTED MY CAR. THIS MORNING THE ENGINE LIGHT WAS STILL ON. I DO NOT FEEL COMFORTABLE DRIVING MY VEHICLE.

Mileage: 87,000

MY 2012 FORD FOCUS SEL HAS TURNED OFF COMPLETELY WHILE DRIVING MULTIPLE TIMES ON THE HIGHWAY AND FREEWAY, I HAVE BEEN STRANDED MULTIPLE TIMES DURING THE DAY AND NIGHT DUE TO IT SHUTTING OFF RANDOMLY. I HAVE BEEN STRANDED IN PARKING LOTS MULTIPLE TIMES DUE TO THE CAR NOT ALLOWING ME TO GO IN REVERSE. I HAVE REPLACED THE CAR BATTERY MULTIPLE TIMES! MY GAS CAP HAS POPPED OFF WHILE PUTTING IN GAS, I HAVE FAULTY WINDSHIELD NOZZLES WASHING SYSTEM NO LONGER SPRAY WATER, I HAVE A FAULTY BACK LIGHT I HAVE REPLACED THE BULBS MULTIPLE TIMES EVERY FEW MONTHS. THE HEATING AND AIR CONDITIONER WILL SOMETIMES WORK. THE COLOR LIGHTING IN THE CAR NO LONGER WORKS, ON THE SUN VISOR THE MIRROR COVER HAS POPPED OFF ON ITS OWN. THE CAUSE OF ALL THESE PROBLEMS ARE UNKNOWN I BELIEVE THE CAR WAS ENTIRELY BUILT POORLY WITH NO THOUGHT PROCESS WHAT SO EVER. I HAVE NEVER DRIVEN A CAR WITH SO MANY PROBLEMS LET ALONE SUCH A DANGEROUS DEADLY CAR. THESE ISSUES CONTINUE TILL THIS DAY AND I AM STILL STUCK PAYING FOR A CAR THAT IS COMPLETELY NOT WORTH MY MONEY OR MY LIFE.

Mileage: 97,000

WHEN YOU GO TO START IT AS SOON AS YOU TURN THE IGNITION ON IT STARTS TO CRANK THE CAR OVER WHEN I DON'T HAVE IT TURN ALL THE WAY TO CRANK THE MOTOR OVER. AS IT HAS A SHORT I BEEN TOLD BY FORD BUT NOTHING BEING DONE THEY SAID IT SHOULD BE ON THE RECALL LIST.IT CRANKS OVER LIKE A DEAD BATTERY WHEN THE BATTERY BRAND NEW.BUT THE KEY SWITCH SHOULD NEVER START THE ENGINE TILL YA TURN IT ALL THE WAY.IT'S LIKE IF I TURN THE SWITCH ON TO HEAR THE RADIO THE CAR STARTS CRANKING OVER AND STARTING WHEN IT SHOULDNT.FORD HAS NEVER FIX THE RECALLS THATS ON IT NOW AS WE TOLD THEM AND THEY SAY THEY ARENT IMPORTANT WHEN THE DOORS AND SWITCH ARE VERY IMPORTANT.THIS STARTING PROBLEM BEEN GOING ON SINCE WE BOUGHT IT FROM FORD.

THIS CAR HAS HAD PROBLEMS SINCE PURCHASING IT AS A CERTIFIED USED VEHICLE FOR MY DAUGHTER. THE STEREO WENT OUT COMPLETELY AND HAD TO BE REPLACED. THE TRANSMISSION HAS BEEN HAVING ISSUES BUT FORD SAYS THE PROBLEM IS NOT BAD ENOUGH WHEN HOOKED UP TO THE COMPUTER FOR IT TO BE REPLACED UNDER THEIR EXTENDED WARRANTY WHICH FORD HAS PUT IN PLACE AN EXTENDED WARRANTY UP TO 100,000 MILES AND 7 YEARS. LASTLY TWICE WHILE MY DAUGHTER WAS STARTING TO DRIVE THE CAR THE STEERING WHEEL LOCKED UP AND BRAKES STOPPED WORKING. THE SECOND TIME THE CAR WAS IN REVERSE AND CONTINUED TO ROLL FORWARD. ITS A GOOD THING SHE KNEW TO USE HER EMERGENCY BRAKE OR SHE COULD HAVE BEEN HURT. THE CAR IS AT THE DEALERSHIP TO BE DIAGNOSED AND REPAIRED. NEVER BUYING A FORD AGAIN.

Mileage: 68,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN DRIVING, TURNING, AND SWITCHING LANES, THE VEHICLE HESITATED AND SPUTTERED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE AND CLUTCH FAILED. THE DEALER (ALLAN VIGIL FORD, 6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-3673) STATED THAT THEY WOULD HAVE TO CHARGE TO RUN A DIAGNOSTIC TEST TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 121,000.

Mileage: 121,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AFTER A COMPLETE STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT NOTICED THE FAILURE IN NOVEMBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,540.

Mileage: 98,540

RAN OUT OF FUEL IN THIS VEHICLE, ONCE WHEN MY DAUGHTER WAS DRIVING ON A HIGHWAY, EVEN THOUGH THE FUEL GAUGE WOULD SAY THERE WAS BETWEEN 75-100 MILES BEFORE EMPTY. THE LAST TIME THIS HAPPENED THE INTERIOR OF THE VEHICLE HAD A STRONG SMELL OF GAS. I THEN PROCEEDED TO TAKE IT TO THE DEALERSHIP AND AFTER DIAGNOSIS THE SERVICE MANAGER SAID SOME VALVE REMAINED OPEN CAUSING THE GAS TANK TO CRACK AND IN TURN GAS FLOWED BACK INTO THE INTAKE MANIFOLD. THE COST TO FIX WOULD BE APPROXIMATELY $3100. THE PROBLEM HAS BEEN A KNOWN ISSUE WITH THIS VEHICLE FOR QUITE SOME TIME, BUT FORD REFUSES TO RECALL OR EVEN PAY FOR THE WORK. I EVEN HAD AN EXTENDED WARRANTY AND THEY WOULDN'T COVER IT EITHER.

Mileage: 95,200

2012 FORD FOCUS WITH 55,000 MILES. DRIVING ON INTERSTATE AT 60 MPH AND THE CAR SUDDENLY SHUT DOWN. WEATHER WAS SUNNY AND 84. FORTUNATELY, I WAS NOT HIT AND WAS ABLE TO COAST TO THE SHOULDER OF THE INTERSTATE. STEERING AND BRAKES WORKED FINE. CAR WILL NOT RESTART. TURNING THE KEY IS UNEVENTFUL, NO NOISE OR ACTION OF ANY KIND. THERE IS ELECTRIC, AS I WAS ABLE TO PUT THE WINDOWS DOWN. WAITED 3 HOURS FOR A TOW TRUCK. I LOST A DAYS WAGE, HAVE A TOW BILL AND A CAR THAT WILL NOT WORK. THANKFUL THAT MY TEEN WAS NOT DRIVING AT THE TIME.

Mileage: 55,000

TAKATA RECALL. I WENT TO TACOMA DODGE TO PURCHASE MY FIRST VEHICLE. IT WAS PRE OWNED WITHOUT WARRANTY. THIS WAS AROUND OCTOBER 2016. NOT EVEN A YEAR INTO MY FIRST CAR AND IT STARTED SHOWING TRANSMISSION MALFUNCTION AND HAS DIED ON ME MORE THAN FIVE TIMES. SOMETIMES ON THE FREEWAY WITH PEOPLE GOING OVER 60 MPH PUTTING ME AT RISK AND FAMILY MEMBERS. IT'S BEEN STATIONARY FOR ALMOST A YEAR LATER AND THE DEALERSHIP CANNOT HELP ME WITH THIS PROBLEM. I WENT BACK TO THE DEALERSHIP AND THEY PRINTED A LIST OF FAULTS FROM THE PREVIOUS OWNER AND I WAS NOT AWARE OF THIS THE DAY I SIGNED FOR THE VEHICLE OTHERWISE I WOULDN'T HAVE GOTTEN IT.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED SHUDDERING AND INADVERTENTLY SHIFTED GEARS. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE DEALER (CAPITAL FORD OF CHARLOTTE, 5411 N TRYON ST, CHARLOTTE, NC 28213) STATED THAT THEY WERE AWARE OF THE FAILURE WITH AN ENGINE MODULE AND THE WARRANTY WAS EXTENDED TO 100,000 MILES. THE CONTACT WAS ADVISED TO TOW THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THE EXTENDED WARRANTY PROGRAM. THE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

CAR WAS BEING DRIVEN AT ABOUT 30 MPH WHEN IT SUDDENLY SHUT OFF. CAR WOULD NOT RESTART. FUEL GAUGE INDICATED 71 MILES TO EMPTY, 2 DAYS AFTER DEALER SUPPOSEDLY RECALIBRATED FUEL GAUGE BY REPROGRAMMING COMPUTER. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST 3 MONTHS. DEALER SAYS CLUTCH (IN THIS AUTOMATIC VEHICLE) FAILED "SHUDDER TEST", AND NEEDS $1500 REPLACEMENT. HE SAYS THIS COULD EXPLAIN CAR SHUTTING OFF. I CANNOT RISK MY PREGNANT DAUGHTER BEING STRANDED BY THIS CAR. VERY DISAPPOINTED INFORD AND THIS DEALER.

Mileage: 143,000

THE CAR WILL CUT OFF ONCE YOU TRY TO START IT UP AFTER FILLING UP THE GAS. IT ALSO STALLS WHILE YOU'RE SITTING IDLE AT A LIGHT. THE GAS GAUGE IS ALSO BROKEN. IT STAYS AT FULL AND MOVES AROUND FREELY.

Mileage: 124,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VACUUM LINE MALFUNCTIONED WHEN THE VEHICLE REACHED HALF A TANK OF FUEL. THE FAILURE RESULTED IN THE VEHICLE BEING UNABLE TO START. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED AS THE VEHICLE FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.

Mileage: 60,000

MY ENGINE GOT HOT AROUND MARCH 7, 2018 AS I WAS DRIVING IT.

Mileage: 65,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT'S SON WAS UNABLE TO START THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE ENGINE EVENTUALLY STARTED AND THE VEHICLE WAS DRIVEN TO TALLAHASSEE FORD LINCOLN (243 N MAGNOLIA DR, TALLAHASSEE, FL 32301) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING MY TRANSMISSION/ENGINE WILL CUT OUT FOR 1 SECOND CAUSING THE CAR TO LURCH FORWARD AND STALL FOR A BRIEF SECOND, THEN IT RESUMES DRIVING NORMAL. OTHER TIMES THE ENGINE WILL SHUTTER/ SOUND LIKE IT'S ALMOST GOING TO STALL OUT, ESPECIALLY WHEN SLOWING DOWN OR ACCELERATING FROM A ROLLING OR STOPPED POSITION. OFTEN THESE OCCUR ON CITY STREETS.

Mileage: 90,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO HAWKEYE FORD (2027 US-34, RED OAK, IA 51566) WHERE IT WAS DIAGNOSED WITH FAILURE CODES P144A AND P0456. THE CODES INDICATED THAT THE EVAP, PURGE VENT, VENT VALVE, FUEL TANK, AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

I WAS DRIVING AND THE CAR KEPT TURNING OF. IT HAPPENED WHEN I WAS STOPPED AT A LIGHT AND MULTIPLE TIMES WHEN I WAS DRIVING. IT DOESN'T SHUTTER AND STALL, IT JUST SHUTS OFF. ENGINE LIGHT CAME ON WITH P1450 AND P0456. IT IS EVIDENTLY A KNOWN ISSUE. THERE WAS A RECALL FOR 2010-2011 FORD FUSIONS FOR THE EXACT SAME THING. "SOME OF THESE VEHICLES MIGHT HAVE A CANISTER PURGE VALVE THAT DOES NOT WORK PROPERLY, CAUSING INTERNAL PRESSURE CHANGES INSIDE THE FUEL TANK. REPEATED PRESSURE CHANGES INSIDE THE TANK COULD RESULT IN A CRACK ON THE TOP OF THE TANK, POSSIBLY ALLOWING FUEL TO LEAK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN LEAD TO A FIRE." THERE IS NO RECALL FOR THE FORD FOCUS MODELS AFFECTED, EVEN THOUGH IT IS A KNOWN ISSUE AND NOT RELATED TO NORMAL WEAR. IT IS A MANUFACTURER DEFECT. IT WAS A VERY SCARY EXPERIENCE AND A VERY COSTLY ONE TO REPAIR. I AM UNDER 60,000 MILES. I DO NOT UNDERSTAND WHY THERE IS A RECALL ON ONE MODEL, BUT NOT THE OTHER FOR THE EXACT SAME MANUFACTURER ISSUE. THE ESTIMATED REPAIR COST IS $1800 FROM THE FORD DEALERSHIP SERVICE DEPARTMENT. I WAS ALMOST HIT, BECAUSE IT HAPPENED WHILE I WAS MAKING A TURN. IT CAUSED ME EXTREME ANXIETY. THIS IS NOT THE FIRST MANUFACTURER ISSUE I HAVE HAD WITH THIS CAR. NOT LONG AFTER GETTING IT, I HAD TRANSMISSION ISSUES.

Mileage: 59,000

PULLING OUT OF DAYCARE ON A CITY STREET, THE ENGINE STARTING CHUGGING. THE TRANSMISSION/ENGINE LIGHT CAME ON. I WAS ABLE TO DRIVE SLOWLY TO MAKE IT HOME. CHUGGING EACH TIME I TRIED TO ACCELERATE. EXTREMELY SCARY ESPECIALLY WITH 3 KIDS IN THE CAR. I DRIVE ON STATE RD. 82 FOR WORK AND PICK UP THE KIDS. VERY DANGEROUS. THIS WILL BE THE THIRD OR FOURTH TIME THIS HAS HAPPENED. I NEED IT REPAIRED AT NO COST TO ME.

Mileage: 60,000

2015 FORD FOCUS. CONSUMER WRITES IN REGARDS TO POWER SHIFT DUAL CLUTCH AUTOMATIC TRANSMISSION AND ENGINE FAILURE. *LD *JS

THE TRANSMISSION KEEPS SLOWING DOWN THE CAR. WON'T GET UP TO SPEED, CANNOT EXCEED 25MPH.

THE CHECK ENGINE LIGHT WILL NOT TURN OFF, THE DOOR SENSORS KEEP RINGING, AND THE TRANSMISSION DOES NOT SHIFT PROPERLY AMD ROOLS BACKWARDS WHEN I APPLY THE BRAKES

Mileage: 108,000

YESTERDAY MY CAR WAS FINE ON MY WAY TO WORK I GO TO LEAVE WORK LIGHT COMES ON SAYS TRANSMISSION FAILURE SERVICE IMMEDIATELY.THE CAR BEGAN TO SHIFT OUT OF GEARS AND RUNNING RPMS UP NEVER HAD ANY TROUBLE WITH THAT UNTIL YESTERDAY.YOU CAN DRIVE MINE AS MANUAL OR AUTOMATIC I TRIED TO SWITCH OVER TO MANUAL WOULD NOT CHANGE GEARS AT ALL

Mileage: 180,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2017. THE DEALER (ROBERTS MOTORS, 4350 N ALBY ST, ALTON, IL, 62002) WAS CONTACTED AT 855-999-5497 AND STATED THAT THE EARLIEST SCHEDULE FOR AN APPOINTMENT WAS APRIL 2,, 2018. THE CONTACT STATED THAT WAS UNREASONABLE, BUT TOOK THE APPOINTMENT ANYWAY. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE PER THE RECALL. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE SAME DEALER ON A FEW OCCASIONS AND WAS INFORMED THAT THERE WAS AN EXHAUST ISSUE. WHEN THE VEHICLE WAS DIAGNOSED A SECOND TIME, IT PASSED THE EMISSIONS TEST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

FORD FOCUS TRANSMISSION MODULE REGULATOR RECALL. I HAVE HAD TO TAKE MY VEHICLE TO THE DEALER 5 TIMES FOR ISSUES THAT I FEEL ARE RELATED TO THIS MATTER. IN APRIL, I WAS DRIVING WHEN I LOST TOTAL POWER OF MY CAR AND THEN IT LURCHED FORWARD AS THE RPM'S RAN OVER THE TOP. I DROVE IT APPROXIMATELY 5 MILES TO MY HOME WHERE I HAD IT PICKED UP AND TOWED TO LARRY HILL FORD, CLEVELAND, TN. I HAD THE CHECK ENGINE LIGHT ON AGAIN LAST WEEK AND DROVE THERE AND THEY TOLD ME IT WAS FINE TO DRIVE WHILE THEY ORDERED A PART. TODAY, I STALLED OUT COMPLETELY WHILE ACCELERATING ON 25TH STREET (ON MY LUNCH HOUR). I HAD TO CALL A TOW FOR THE 2ND TIME. I BELIEVE MY SAFETY TO BE IN QUESTION AS I CONTINUE TO DRIVE THIS CAR AND FORD DOES NOT FIX THE ISSUE NOR HAVE THEY OFFERED ME ANY TYPE OF BUYOUT OR TRADE OR COMPENSATION FOR THE CONSTANT PROBLEMS NOT EVEN RELATED TO MY SAFETY WHILE DRIVING.

Mileage: 94,000

WHILE DRIVING LOCALLY AT SPEEDS LOWER THAN 40MPH OR EVEN STAYING IDLE WHILE USING AC THE ENGINE STARTS TO OVERHEAT AND AN ALERT POPS UP ON THE DASH STATING THAT THE ENGINE HAS OVERHEATED. ONCE AC IS TURNED OFF TEMPERATURE RETURNS TO NORMAL AND NO ISSUES REMAIN. NO OVERHEATING HAS OCCURRED WHILE ON HIGHWAY AS OF YET.

Mileage: 96,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE SPOUSE WAS DRIVING AT 40 MPH, WHEN THE CHECK ENGINE LIGHT ILLUMINATED AS THE VEHICLE STARTED TO SHUTTER AND STALLED. THE VEHICLE WAS TOWED TO KOONS FALLS CHURCH FORD 1051 E BROAD ST, FALLS CHURCH, VA 22044 (703) 241-7200, WHERE IT WAS DIAGNOSED WITH THE FUEL TANK SHRUNK AND WAS NOT GETTING PROPER AMOUNT OF FUEL TO OPERATE THE VEHICLE. THE FUEL TANK AND PURGE VALVE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE DEALER INFORMED HIM THAT THE TRANSMISSION MODULE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT STATED THAT THE MANUFACTURER MADE HIM AWARE THAT THE VEHICLE HAS NO WARRANTY FOR THE FUEL TANK. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Mileage: 20,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL. AFTER SEVERAL MOMENTS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SHIFTED BACK INTO DRIVE. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND HE WAS ABLE TO DRIVE THE VEHICLE HOME WITH NO FURTHER ISSUES. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR LOCAL DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE TRANSMISSION WAS STILL UNDER WARRANTY. THE CONTACT RECEIVED A CLASS ACTION SETTLEMENT NOTICE IN THE MAIL. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

Mileage: 69,000

MY CAR IS HAVING TRANSMISSION PROBLEMS, AND LOSES POWER AND HAS A HARD TIME SHIFTING SOMETIMES. I GOT A RECALL NOTICE AT ONE TIME AND LOST THE PAPERWORK, AND THE FORD DEALERSHIP REFUSED TO LOOK UP THE RECALL AND SAID I NEEDED TO HAVE THE PAPERWORK TO GET IT LOOKED AT.

Mileage: 70,000

STARTED WITH HORN AND TAIL LIGHT INTERMITTENTLY NOT WORKING. THEN INTERMITTENTLY AS YOU ARE DRIVING THE CAR SHUTS OFF WITH NO WARNING. THIS IS A MAJOR SAFETY ISSUE! EVERYTHING LOCKS UP AND YOU ATTEMPT TO MAKE IT SAFELY TO THE SIDE OF THE ROAD. ALL DASH LIGHTS WORK BUT CAR WON'T START. FOUND SAME COMPLAINTS ON INTERNET AND YOUTUBE BUT NO RECALL. TOOK TO LOCAL FORD DEALER AND THEY CANNOT FIND THE ISSUE. THE DIAGNOSTIC MACHINE DID NOT ISSUE A CODE. I EXPLAINED IN DETAIL THE ISSUE AND ASKED FOR DOCUMENTATION OF THE ISSUE. THE PAPER THEY GAVE ME SAID RUNS ROUGH WHEN AC IS ON. I SAID THAT IS NOT THE ISSUE. THEY SAID DON'T WORRY THE TICKET IS STILL OPEN IN THE SYSTEM. I ASKED IF THEY COULD PUT A READER ON THE CAR WHILE DRIVEN TO CATCH THE DIAGNOSTIC CODE AND THEY SAID NO. SO I AM IN SAME SITUATION AS OTHER OWNERS WHERE MY SAFETY AND OTHERS ARE AT STAKE EACH TIME THIS CAR SHUTS OFF. ALSO DEALER SAID THEY H HORN WITH A SCREWDRIVER TO MAKE IT WORK FOR NOW. SO NO HORN, TAIL LIGHT AND CAR SHUTTING OFF INTERMITTENTLY ARE SERIOUS SAFETY ISSUES. FORD NEEDS TO RECALL THIS PROBLEM AND FIX IT!

Mileage: 92,000

DRIVING (STRAIGHT) ON A HIGHWAY GOING 55. CAR SLOWS DOWN TO CRAWL, MAKING GRINDING NOISE, ERROR MESSAGE APPEARS "PARKING AID MALFUNCTION". WAS ABLE TO PULL TO SIDE OF ROAD, PUT IN PARK AND CUT OFF IGNITION. WOULD NOT RESTART. DASHBOARD STILL SAYS CAR IS IN DRIVE.

Mileage: 33,000

CAR WAS RUNNING FINE THEN TURNED IT OFF AND 10 MINUTES LATER WOULD NOT CRANK. CAR WILL NOT START.YOU CAN JUMP START IT AND IT STARTS. NOW CUT IT OFF WANT CRANK

Mileage: 150,000

I WENT TO GET MY OIL CHANGED SOMEPLACE OTHER THAN MY FORD DEALERSHIP AND SINCE, THE CAR HAS BEEN RUNNING ODDLY. MOSTLY ISSUES WITH ACCELERATING AFTER SITTING AT A RED LIGHT ON ROADS WHERE THE SPEED IS ANYWHERE FROM 35 TO 45 MPH. IT DOESN'T HAPPEN ALL THE TIME, BUT I NOTICED IT ABOUT A WEEK AFTER THE OIL CHANGE. THE OTHER ISSUE, THAT IS MORE CAUSE FOR ALARM, IS THAT THE DOORS WILL NOT CLOSE COMPLETELY. FIRST IT WAS THE PASSENGER FRONT DOOR, THEN THE PASSENGER REAR DOOR AND FINALLY THE DRIVER REAR DOOR. ALL WHILE STATIONARY, THANK GOODNESS. SINCE THEN, ALL BUT THE DRIVER'S SIDE FRONT DOOR HAVE BEEN SECURED WITH BUNGEE CORDS FOR THE LAST FEW WEEKS, BECAUSE I DID NOT HAVE THE FUNDS TO REPLACE THE DOOR LATCHES. ONE OF WHICH HAD BEEN REPLACED ONLY LAST YEAR AND COST ME NEARLY $500 BECAUSE THE PART HADN'T BEEN ON RECALL! I THEN FOUND OUT TODAY THAT THERE IS A RECALL ON SAID PARTS THAT BEGAN IN JANUARY 2017 BUT I HAVE YET TO BE NOTIFIED BY MY DEALERSHIP! I ONLY NOTICED BECAUSE I WANTED TO SEE -IF- THERE HAD BEEN A RECALL DUE TO HEARING ABOUT A FEW OTHER PEOPLE HAVING THIS SAME TYPE OF ISSUE. SEE PHOTOS OF BUNGEE CORDED DOORS. THIS IS EXTREMELY DANGEROUS AND THOSE WHO OWN THIS SAME MODEL OF CAR SHOULD BE NOTIFIED IMMEDIATELY OF A RECALL, NOT WHEN PARTS ARE AVAILABLE. I WOULD NEVER HAVE KNOWN HAD I NOT THOUGHT OF DOING MY OWN RESEARCH. I MAY NEVER HAD KNOWN IF I WAS WAITING ON MY DEALERSHIP TO NOTIFY ME... I MAY HAVE BEEN SERIOUSLY INJURED OR WORSE IF I HAD WAITED ON THEM.

I HAVE HAD THE CAR BACK TO THE DEALER TWICE FOR IT STUDDERING AND NOT SHIFTING RIGHT. IT HAS STILL SHUDDERED ONCE IN A WHILE WHILE GOING FORWARD COASTING AND TURNING BUT NOT AS BAD AS WHEN I TOOK IT IN. I LOVE MY FOCUS BUT AM SO UPSET THAT IT NOW HAS A MAJOR TRANSMISSION PROBLEM THAT MAY NOT BE COVERED UNDER MY EXTENDED WARRANTY. I DON'T HAVE THAT KIND OF MONEY AND I TAKE GOOD CARE OF MY CAR, GETTING OIL CHANGES ECT WHEN DUE. GANLEY FORD IN BARBERTON NOW HAS IT AND IS TAKING IT APART TO SEE WHAT THE ISSUE IS. SHOULD NOT HAPPEN ON A CAR THIS NEW. IT STARTED MAKING A LOUD NOISE WHEN PUSHING ON THE GAS AND DRIVING AT ABOUT 40-50MPH. THE NOISE WAS LOUD LIKE A RACE CAR, VIBRATION NOISE. I TOOK IT IN TO FORD THE FOLLOWING DAY AND WAS TOLD IT WAS NOT SAFE TO DRIVE. I MOSTLY DRIVE ON STREET, NOT ON THE HIGHWAY. IT WAS IN DRIVE GOING FORWARD THAT THE NOISE ISSUE OCCURED, GETTING LOUDER THE WARMER THE CAR WAS.

Mileage: 45,000

HAVING PROBLEMS MAINTAINING SPEED ! WHEN I EXCELERATED IT DOESN'T WANT TO PICK UP SPEED THEN SUDDENLY IT PICKS UP SPEED AFTER PRESSING THE PEDAL TO THE FLOOR. VERY DANGEROUS. I SAW THIS VERY SAME COMPLAINT FROM ANOTHER FOCUS OWNER DATED IN MARCH 2016 . VERY SCARY!

Mileage: 74,000

INCIDENT DESCRIPTION: ENGINE STOPPED AND WITHOUT WARNING WHILE THE TRANSMISSION WAS IN DRIVE. ENGINE LIGHT CAME ON AS THE ENGINE CEASED RUNNING. IT HAPPENED WHILE THE CAR WAS IN MOTION, THANKFULLY APPROACHING STOP SIGN. UNDERSTAND THAT THIS ALSO RESULTS IN THE LOSS OF POWER STEERING. THE CAR IS REGULARLY SERVICED, WELL-MAINTAINED, AND HAS APPROX. 94,000 MILES. VERDICT FROM FORD DEALERSHIP MECHANIC: VACUUM PURGE VALVE WAS STUCK IN THE OPEN POSITION. THE VACUUM FORCE THAT RESULTED DAMAGED/WARPED FUEL TANK, AND DAMAGED THE FUEL PUMP. THE PURGE VALVE, FUEL TANK, AND FUEL PUMP ALL MUST BE REPLACED. COST: THE COST OF REPAIRS IS OVER $2000, PLUS TOWING THE CAR, AND THE NEED FOR MY FAMILY TO GET A RENTAL VEHICLE FOR A WEEK. MISC: THERE IS NO RECALL FOR THIS ITEM AND THIS COULD PROVE EXCEPTIONALLY DANGEROUS IF IT OCCURRED ON A HIGHWAY ESPECIALLY SINCE YOU LOSE POWER STEERING WHEN THE ENGINE DIES SUDDENLY.

Mileage: 94,000

WHEN ACCELERATING THE VEHICLE IS EXTREMELY HESITANT TO DRIVE ON A FLAT ROAD. THIS ISSUE GETS WORST WHEN ON A UPWARD HILL. ONCE THE VEHICLE GETS GOING, IT SHAKES AND SHUDDERS UNTIL IT PICKS UP ENOUGH SPEED TO GO. THERE SOUNDS LIKE THERE IS SOMETHING SCRAPING OR RATTLING INSIDE THE ENGINE. THIS IS A HAZARD WHEN MAKING ANY TYPE OF TURNS IN THE VEHICLE OR EVEN DRIVING.

THERE IS A CURRENT RECALL FOR MY DOOR LATCH. MY DOOR HAS NOW STOPPED LATCHING. I CALLED THE DEALER WHEN I RECEIVED MY RECALL NOTICE AND WAS TOLD THERE WERE NO PARTS AVAILABLE AND THAT I WOULD RECEIVE A CALL WHEN THE PARTS WERE AVAILABLE. THIS WAS 4 MONTHS AGO. NOW THAT MY DOOR WILL NOT LATCH I AM TOLD THAT I CAN BRING IT IN, BUT THEY DO NOT HAVE PARTS, CANNOT GUARANTEE A LOANER, AND THAT I HAVE TO SIGN A WAIVER STATING I WILL PAY $180 FOR AN INSPECTION IF IT IS NOT PART OF THE RECALL. I AM VERY DISAPPOINTED AND UNWILLING TO POSSIBLY PAY FOR THEM TO INSPECT MY VEHICLE. I ALSO HAVE AN ISSUE WITH MY TRANSMISSION WHILE DRIVING. ONCE MY CAR STILL SHOWED IN DRIVE, BUT WAS IN NEUTRAL WHILE I WAS DRIVING AT 40 MPH WITH CARS BEHIND ME. I HAD TO PULL TO THE SIDE OF THE ROAD AND PLACE THE CAR IN PARK AND BACK INTO DRIVE. I HAVE HAD 2 SIMILAR INCIDENTS SINCE THEN, THOUGH THE CAR STILL WORKED, BUT FELT LIKE I WAS GRINDING MY GEARS. ALL WERE ON CITY STREETS, LUCKILY NOT THE HIGHWAY.

Mileage: 38,000

"TAKATA RECALL" I HAVE A 2012 FORD FOCUS, THAT IS KNOCKING LOUD, I DON'T KNOW WHAT HAPPEN, THE DELEARSHIP DID TRANSMISSION WORK ON IT EARLIER 2016, ONE MORNING, WHEN I GOT INTO THE CAR, THE OIL LIGHT CAME ON AND IT KNOCKING, SO MY HUSBAND CHECK TO SEE IF, THERE IS OIL IN THERE AND IT WAS, SO I WAS GOING TO TAKE TO HAVE A OIL CHANGE, BUT HE SAID, WE NEED TO SEE WHAT'S GOING ON FIRST. I WILL TAKE TO DELARSHIP THIS WEEK TO SEE WHAT NEEDS TO BE DONE. BUT WOULD LIKE FORD TO TAKE CARE OF REPAIR. MY FOCUS WAS BOUGHT NEW AND I HAVE HAD AT LEAST 4 RECALLS ON IT SO FAR.

Mileage: 110

TAKATA RECALL SO I WAS TOLD AFTER HAVING MULTIPLE PROBLEMS WITH MY VEHICLE AFTER BOB LOWTH FORD SELLING ME IT THAT SOME PARTS ARE ON RECALL AND I HAVE SMALL CHILDREN I DON'T WANT TO PUT IN RISK IF ANYTHING HAPPENS DURING THE WINTER WEATHER HERE IN MN FOR INSISTENCE MY ENGINE LIGHT CAME ON AND IT STARTED FEELING LIKE IT WANTED TO DIE OUT ON US EARLY MORNING AROUND 7:30 AM CENTRAL TIME SO I ALWAYS TRY TO MAKE SURE THAT MY SMALL CHILDREN HAVE BLANKETS IN CASE WE DIE OUT IN -20 WEATHER. *TR

Mileage: 85,562

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO PHYSICALLY PUSH THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN A PREVIOUS RECALL FOR THE POWER TRAIN, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 73,366.

Mileage: 73,366

CAR AT STOP ENGINE REVS FROM LOW TO HIGH, IF YOU PRESS ON THE ACCELERATOR THE ENGINE WILL DIE EVEN WHEN YOU ARE IN MOTION. SOMETIMES THE ENGINE WILL JUST DIE WHEN YOU PRESS ON THE ACCELERATOR. IN TRAFFIC ON HIGHWAYS THIS IS EXTREMELY DANGEROUS. THE COST TO REPAIR THIS DEFAULT IN DESIGN WAS $889.18 AT THE FORD DEALERSHIP WHERE THE CAR WAS PURCHASED NEW. THAT IS AN EGREGIOUS CHARGE FOR A COMMON COMPLAINT ABOUT THIS CARE. PER THE INTERNET RESEARCH WE HAVE DONE. FORD SAYS THE CAR IS OUT OF WARRANTY AND TAKE IT UP WITH NHSTA SO THAT IS WHAT I AM DOING.

Mileage: 71,000

MY CAR IS IN THE FOURTH TIME FOR TRANSMISSION RELATED ISSUES. ALSO THIS TIME THE CHECK ENGINE LIGHT CAME ON. BILL BROWN FORD IN LIVONIA MI DIAGNOSED THE PROBLEM AS A FAILING CATALYTIC CONVERTER. THIS IS A KNOWN PROBLEM WITH THE FOCUS, BUT FORD HASN'T DONE ANYTHING ABOUT IT. I'VE RESEARCHED THE ISSUE ON LINE AND THERE ARE MANY COMPLAINTS ABOUT THE CATALYTIC CONVERTER. I ALSO HAVE A FRIEND WHO IS A MECHANIC AT A FORD DEALERSHIP AND HE SAID FORD IS QUITE AWARE OF THE PROBLEM. TWO YEARS AGO I WAS ALMOST REAR ENDED WHEN THE CAR SUDDENLY WENT OUT OF GEAR AND THE CHECK ENGINE LIGHT CAME ON AND FLASHED A WARNING. FORD REPLACED THE TCU. THE CAR IS NOW HESITATING AGAIN ALONG WITH SHUTTERING WHEN ACCELERATING.

SINCE PURCHASING MY FOCUS IN NOVEMBER OF 2013, I HAVE HAD SEVERAL ISSUES WITH WHAT APPEARS TO BE THE TRANSMISSION THAT HAVE CAUSED ME TO FEAR FOR MY SAFETY AS THEY HAVE RESULTED IN MULTIPLE NEAR-ACCIDENTS. I HAD THE CAR LOOKED AT WITHIN THE FIRST SEVERAL MONTHS OF OWNERSHIP AND NOTHING WAS FOUND, I THEN TOOK THE CAR BACK IN WHEN SYMPTOMS PERSISTED AND GOT THE CLUTCH REPLACED WITHIN ROUGHLY A YEAR OF BUYING. THE SYMPTOMS SUBSIDED FOR A WHILE, BUT HAVE RETURNED AND ARE STILL AN ISSUE TO DATE. ISSUES ARE DETAILED BELOW: THE CAR OFTEN CHUGS WHEN IN MOTION, ESPECIALLY DURING ACCELERATION FROM A STOPPED POSITION. THERE HAVE BEEN NUMEROUS OCCASIONS WHERE THE VEHICLE WILL INTERMITTENTLY AND UNPREDICTABLY REFUSE TO ACCELERATE IN A NORMAL FASHION. THIS HAPPENS BOTH WHILE MOVING AROUND 20-40MPH AND ALSO WHEN COMING FROM A STOPPED POSITION - SAY WAITING AT A RED LIGHT OR WHEN WAITING TO TURN LEFT AT A BUSY CITY INTERSECTION. THIS IS TERRIFYING AS I NEVER KNOW WHEN THE CAR WILL ACCELERATE NORMALLY AND WHEN IT WILL NOT - AT LEAST TWICE IN RECENT HISTORY I HAVE ATTEMPTED TO MAKE A LEFT TURN FROM A STOPPED POSITION, HAD PLENTY OF TIME TO GET THROUGH THE INTERSECTION, BUT THE CAR STRUGGLED AND FINALLY MADE IT THROUGH TOO CLOSE FOR COMFORT. OTHER TIMES, THE RPMS SEEM TO REV UP FOR NO REASON, AND THE CAR ACCELERATES VERY QUICKLY THOUGH THE PRESSURE ON THE PEDAL HAS NOT CHANGED. THOUGH THE HAS HAPPENED WITH LESS FREQUENCY, IT IS ALMOST MORE FRIGHTENING AS I FEEL LIKE I AM NOT IN CONTROL OF THE VEHICLES SPEED WHILE IN TRAFFIC. TYPICALLY THIS HAPPENS WHEN COMING FROM A STOPPED POSITION AS WELL. ADDITIONAL ISSUES I'VE HAD INCLUDE IT ROLLING BACKWARD ON SMALL INCLINES - SOMETIMES WHEN BRAKE PEDAL IS SUFFICIENTLY DEPRESSED AND EVEN MOMENTARILY WHEN IN DRIVE AND GAS PEDAL DEPRESSED. *TR

Mileage: 35,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STOPPED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.

Mileage: 158,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

TAKATA RECALL. THE CAR WILL DIE IN THE MIDDLE OF DRIVING. DOESN'T MATTER THE SPEED YOU ARE GOING THE LIGHTS ON THE DASHBOARD WILL LIGHT UP AND YOU CANT ACCELERATE OR DECELERATE THE CAR WILL JUST DIE.

Mileage: 97,000

RECALLED VEHICLE FOR COMPUTER SYSTEM. DEFECT CAUSES BREAKS TO WEAR EARLY, SHUDDERING IN TRANSMISSION, AND EVENTUAL TRANSMISSION FAILURE WHILE THE CAR IS RUNNING. IS A KNOWN PROBLEM AS I SEE FROM MANY OTHER INTERNET COMPLAINTS.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, THE VEHICLE JERKED, STALLED, AND THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT IMPACT. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

Mileage: 61,000

POWER STEER ASSIST SYSTEM WENT OUT COMPLETELY. I WAS DRIVING AND TOOK A TURN AND THE ELECTRIC MOTOR FAILED AND CANT STEER THE CAR AT ALL. SITTING IN DRIVEWAY UNDRIVABLE. *TR

Mileage: 107,000

MY TRANSMISSION IS GOING OUT AND MY CAR DRIVERS REALLY DIFFERENT FROM WHEN I GOT IT

MY WIFE TRADED IN HER 2009 TAURUS FOR A NEW 2012 FOCUS SEDAN BACK IN APRIL 2012 AT GREEN FORD. A MONTH OR SO AFTER GETTING THE FOCUS, IT HAD A TRANSMISSION FLUID LEAK. GREEN FORD FIXED THE PROBLEM. IN MID-2015 WE STARTED TO NOTICE TRANSMISSION ISSUES LIKE ERRATICALLY SHIFTING IN SECOND AND THIRD GEAR, VERY SLUGGISH SHIFT BETWEEN LOW GEARS AND THAT THE UPSHIFT BAGS DOWN LIKE THE VEHICLE MIGHT STALL, BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, DELAYED ACCELERATION AND LURCHING FORWARD INTO INTERSECTIONS AT RED LIGHTS DUE TO THE FAILURE OF THEIR BRAKING EFFORTS TO STOP THE CAR. WE TOOK IT TO GREEN FORD ON 9/18/2015. THEY STATING THAT IT WAS WORKING AS DESIGNED. HOWEVER, FOR A PRECAUTION, THEY SAID THEY REPROGRAMMED THE POWERTRAIN CONTROL MODULE (PCM) AND THE TRANSMISSION CONTROL MODULE (TCM). HOWEVER, IT WAS A RECALL ISSUE FOR THAT STATED PROBLEM/S. IN THE OFFICIAL SERVICE HISTORY FOR THE FORD OWNER'S RECORDS, THERE IS NO MENTION OF THE SAFETY RECALL DONE ON MY FOCUS, JUST THE ROUTINE MAINTENANCE AND A MILEAGE OF OVER 96,000 MILES ON THE FOCUS AT THE TIME. JUMP FORWARD TO A YEAR LATER, ON FRIDAY, SEPT. 9, 2016, AT 2PM, MY WIFE WAS TRAVELING IN A 45 MPH SPEED ZONE WHEN THE CAR'S CHECK ENGINE LIGHT CAME. SECONDS LATER, THE FORD STARTED TO STALL AND HAVE POWER ISSUES, CAUSING HER TO FIND THE NEXT SIDE ROAD TO PULL OVER. THE CAR COMPLETED STALLED AND COULD NOT TURN OVER. AFTER 2 TOWING EVENTS, FROM THE BREAKDOWN LOCATION TO THOMAS TIRE, THOMAS TO STEARNS FORD, AND SITTING OVER THE WEEKEND, ON SEPT. 9, WE FOUND OUT IT WAS THE RECALL TCM THAT BROKE. THE TCM WAS IN BACK ORDER UNTIL OCTOBER 28, 2016. STEARNS FORD SENT ME TO ENTERPRISE WHERE THEY PAID FOR A FORD RENTAL. THE ONLY FORD ON THE RENTAL LOT WAS THE TRANSIT 250 OR 350 VAN (VERY LOW MPG). I HAD TO PAY FOR THE LIABILITY INSURANCE COVERAGE DAILY. AFTER THE 3RD DAY, I BORROWED A FAMILY MEMBER'S CAR.

Mileage: 114,000

DRIVING ON FREEWAY AT 65MPH ENGINE SHUT DOWN WITHOUT WARNING. NO POWER STEERING AND NO POWER BRAKES. WAS ABLE TO COAST TO THE SHOULDER. WHEN TRIED TO RESTART VIOLENT SHAKING. TOWED TO FORD DEALER FOR REPAIR. NOT DIAGNOSED YET AFTER 2 DAYS. THIS CAR IS A LEMON. HAD TRANSMISSION CLUTCHES REPLACED TWICE. HAD TRANSMISSION CONTROL MODULE REPLACED WHEN IT FAILED. HAVE CONTINUOUS WHEEL BEARING NOISE THAT WAS BROUGHT INTO DEALER UNDER WARRANTY AND THEY NEVER SOLVED THE PROBLEM.

Mileage: 92,000

MY DAUGHTER WAS DRIVING THE CAR AT A VERY HIGH SPEED, THE VEHICLE DIED SUDDENLY, AND SHE WAS FORCED TO "GLIDE" INTO THE MEDIAN. TOOK VEHICLE INTO DEALERSHIP, AND WAS TOLD THE TRANS MODULE IS ON A "REPLACEMENT PROGRAM", AND THAT THE MODULE IS ON BACK ORDER. I WAS TOLD THAT I COULD RENT A CAR BECAUSE THERE IS NOTHING I COULD DO. MOST IMPORTANTLY, WHEN I REMINDED THE GENTLEMAN THIS WAS A SAFETY ISSUE, I WAS TOLD THAT ITS REALLY NOT A CONCERN.

Mileage: 60,000

FORD HAS A TRANSMISSION WITH DRY CLUTCHES. THIS TRANSMISSION HAS STRANDED MANY PEOPLE IN VERY UNSAFE SITUATIONS. THE TRANSMISSION JUST STOPS WORKING WHILE DRIVING. MANY COMPLAINTS HAVE PEOPLE LEFT IN THE TRAFFIC LANES AND THE CARS SIMPLY WILL NOT MOVE. FORTUNATELY FOR ME I WAS NOT ON THE FREEWAY, BUT ON THE FEEDER TO THE FREEWAY, AND THE CAR JUST STOPPED MOVING. THE ENGINE RPM'S DROPPED LIKE IT WAS RUNNING OUT OF GAS. THEN THE ENGINE RPMS PICKED UP BUT IT WOULDN'T MOVE. TRIED PUTTING IT IN REVERSE AND STILL WOULDN'T MOVE. THE TOW TRUCK DRIVER HAD TOWED THIS VERY SAME CAR TO THE DEALER 8 MONTHS AGO. THE PROBLEM IS THAT THE TRANSMISSION IS OF SUCH POOR QUALITY THAT THE VEHICLES ARE IN THE SHOP ON A REGULAR BASIS, COSTING US HUGE AMOUNTS OF MONEY TO FIX. I BOUGHT THE CAR 7 MONTHS AGO WITH AN EXTENDED WARRANTY. THE CAR HAS SHUTTERED AND THE TRANSMISSION HAS SLIPPED PRETTY MUCH FROM THE TIME I GOT THE CAR. READING MANY COMPLAINTS ABOUT THE CAR, SOME FROM BRAND NEW OWNERS IN 2012. REALLY NEED TO RESEARCH THIS TRANSMISSION AND ENGINE FOR THAT MATTER.

Mileage: 94,000

I BOUGHT MY CAR IN JANUARY 2012 - THE CAR RAN GREAT FOR THE FIRST 8 MONTHS, IT WAS A SMOOTH RIDE AND THE ACCELERATION WAS QUICK. THAT YEAR I DROVE ALMOST 30K MILES UP AND DOWN THE CALIFORNIA COAST. TOWARDS THE END OF THAT YEAR I STARTED TO NOTICE MY CAR WASN'T RUNNING THE SAME, THE ACCELERATION LAGGED AND WHEN I WOULD ACCELERATE FROM 0MPH TO 20MPH IT WOULD SHAKE - FELT LIKE THE TRANSMISSION WASN'T SWITCHING GEARS PROPERLY SO I BROUGHT IT INTO FORD WHERE I ORIGINALLY BOUGHT IT IN SEASIDE CA IN MONTEREY COUNTY. THEY RAN SOME TESTS AND SAID IT WAS FINE AND THAT WHAT I WAS FEELING WAS FROM THE NEW ENGINE FORD HAD CREATED TO HELP THEIR CARS RUN EFFICIENTLY AND NOT USE AS MUCH GAS. I ALSO BROUGHT IT INTO FORD SANTA MONICA IN LOS ANGELES CA SEVERAL TIMES WITH THE SAME ISSUE - THIS WENT ON FOR YEARS AND THEY ALWAYS SAID THE SAME THING. IN AUGUST OF 2015 SANTA MONICA FORD FINALLY DISCOVERED THAT MY CAR INDEED HAD A RECALL AND NEEDED A NEW CLUTCH, BUT IT WAS BACK ORDERED. ON JANUARY 18TH OF 2016 MY GIRLFRIEND AND I WERE DRIVING ON THE 405 SOUTH HEADED TO ORANGE COUNTY. MY GIRLFRIEND WAS DRIVING ABOUT 65 IN THE CARPOOL LANE - ALL OF A SUDDEN THE GAS PEDAL STOPPED WORKING AND THE RPMS WERE FLOORING, BUT THE ENGINE COULDN'T CATCH - WE HAD TO GET OVER 5 LANES BEFORE WE RAN OUT OF GAS AND WERE ALMOST KILLED BY A HUGE SEMI/18 WHEELER THAT WAS DRIVING OVER 70MPH. I HAD MY CAR TOWED FIRST THING TUESDAY MORNING BECAUSE MONDAY WAS A HOLIDAY. SANTA MONICA FORD SAID IT WAS FINE, THAT FRIDAY THE SAME THING HAPPENED SO I BROUGHT IT TO FORD STAR LINCOLN IN GLENDALE. I'VE HAD OVER 4 CASES WITH FORD CORPORATE ABOUT MY CLUTCH AND TRANSMISSION ISSUE AND EVERY COUPLE MONTHS THEY CHANGE THE REGIONAL MANAGER I WAS DEALING WITH AND EVERY SINGLE CASE HAS MYSTERIOUSLY BEEN CLOSED FOR NO REASON. WHEN I CALL FORD TO ASK WHY THEY ARE CLOSED WHEN THEY HAVEN'T BEEN RESOLVED AND THEY SAY THEY DON'T KNOW.

Mileage: 66,000

VEHICLE IN MOTION DRIVING ABOUT 60-65MPH ON THE HIGHWAY, THE CHECK ENGINE LIGHT TURNED ON THE DASHBOARD. VEHICLE COULD NOT ACCELERATE FELT AS IF ON NEUTRAL. I BEGAN TO LOSE SPEED AND HAD THE FORTUNE NO INCOMING VEHICLES WERE BEHIND ME. I SHUT THE CAR OFF ONCE ON THE SIDE OF THE ROAD. VEHICLE AFTER BEING OFF FOR 15 MINUTES WAS ABLE TO DRIVE BUT REVERSE GEAR WAS NONE FUNCTIONAL.

Mileage: 4

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

Mileage: 41,000

THE CAR HAS 70,000 MILES ON IT. IT HAS HAD 3 OIL LEAKS (1 OIL PAN & 2 HEAD GASKET); I HAVE ALSO HAD TO HAVE THE CLUTCH REPLACED TWICE. THE FIRST TIME WAS DUE TO SHUDDERING AND THE SECOND TIME WAS DUE TO A TRANSMISSION MALFUNCTION CODE. THE TWO CLUTCHES WERE REPLACED 10,000 MILES APART.

Mileage: 70,000

WHILE DRIVING BACK ON THE FREEWAY, THE VEHICLE STARTED TO SMOKE. PULLED TO THE SIDE OF THE FREEWAY AND THE VEHICLE CAUGHT ON FIRE.

I HAVE HAD TRANSMISSION PROBLEMS FROM DAY ONE. THE CAR STUDDED AND STOP FROM TIME TO TIME. I ALMOST GOT INTO AN ACCIDENT WITH MY DAUGHTER WHEN THE CAR SUDDENLY STOPPED ON ME BECAUSE OF FAULTY TRANSMISSION. THE RADIATOR ALSO WENT OUT. THE STEERING GEAR LOCKED UP ON ME WHILE I WAS DRIVING AND I ALMOST HAD AN ACCIDENT WITH MY KIDS IN THE CAR.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL VIBRATION. WHILE DRIVING, THERE WAS A HESITATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO ACCELERATE, THE CHECK ENGINE LIGHT ILLUMINATED, AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS SERVICED UNDER A MANUFACTURER RECALL; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 05/20/16*LJ *TR

Mileage: 42,000

MY FORD FOCUS IS ONE OF THE MANY CARS THAT HAVE A TRANSMISSION ISSUE WHERE THE CAR SHOWS A STUTTER AND SOMETIME STALL WHILE IN MOTION. FORD IS AWARE OF THIS BUT WON'T RESPOND TO TAKING THE CAR BACK. THIS RECENTLY BECAME A SAFETY HAZARD WHILE DRIVING ON FREE WAY. THEY HAVE ATTEMPTED TO FIX THIS PROBLEM ABOUT 3 TIMES AND HAVE FAILED.

Mileage: 40,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Mileage: 50,000

SHUDDERING OF ENGINE BETWEEN GEAR. LOSE OF POWER WHEN ACCELERATING. RED LINES WHEN TRYING TO ACCELERATE BETWEEN FIRST AND SECOND GEAR.

Mileage: 62,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE JERKED AND THE BATTERY AND TIRE PRESSURE WARNING LIGHTS ILLUMINATED CONTINUOUSLY. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS UNKNOWN. THE TECHNICIAN STATED THAT THERE WAS A RECALL ON THE VEHICLE. THE VEHICLE WAS REPAIRED ACCORDING TO THE UNKNOWN MANUFACTURER RECALL; HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES PRIOR TO TAKING THE VEHICLE TO THE DEALER TO RECEIVE A MANUFACTURER'S RECALL REMEDY. AFTER THE REPAIR, THE FAILURE PROGRESSED RANDOMLY FOR LONGER THAN A YEAR. UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WAS SLOW TO RESPOND AND THE REAR TIRES LOCKED WHEN ACCELERATING. THE CONTACT LATER EXPERIENCED THE VEHICLE STALLING WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE OVER TO A FUEL STATION AND, AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED, SHOOK VIOLENTLY, AND STALLED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO THE DEALER FOR INSPECTION. THE CONTACT WAITED LONGER THAN A WEEK FOR THE DIAGNOSTIC RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN PLACING THE CLUTCH IN REVERSE, THE VEHICLE FAILED TO MOVE. THE FAILURE RECURRED TWICE. THE ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,300.

Mileage: 25,300

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE BEGAN TO DECELERATE UNEXPECTEDLY WHILE DRIVING ON THE INTERSTATE AT 65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS SAFE TO DRIVE. DAYS AFTER THE FAILURE, THE KEY WAS INSERTED IN THE IGNITION AND THE TRANSMISSION MALFUNCTION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT RETURNED TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. UPDATED 04/20/16*LJ *CN

Mileage: 84,000

WHILE DRIVING MY 2012 FORD FOCUS HATCHBACK, THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE IDLED ROUGH AND THE ENGINE STOPPED WORKING. RESTARTED AND TOOK VEHICLE TO DEALER. DEALER STATED THAT THE EMISSIONS CONTROL SYSTEM HAD PULLED A VACUUM ON THE FUEL TANK CAUSING RAW FUEL TO ENTER THE EMISSIONS CONTROL SYSTEM AND THE ENGINE CAUSING THE ISSUES. THE TANK HAD TO BE REPLACED DUE TO COLLAPSE AND THE EVAP TANK, TUBING, CONTROL VALVE AND FUEL PUMP. PER FORD TSB 11-09-03. SHOULDN'T THIS BE A RECALL?

Mileage: 101,611

I DRIVE A 2012 FORD FOCUS. I BOUGHT THE CAR USED IN JANUARY 2015. IN THE FALL OF 2015 MY CAR BEGAN JOLTING EVERY TIME I PUT PRESSURE ON THE GAS, THIS WAS ALARMING. WHEN IT BECAME WORSE, I BOUGHT THE CAR TO A FORD DEALERSHIP, AND CAME TO FIND THAT THE TRANSMISSION WAS RECALLED. TO FIX THIS FORD HAD A STRICT PROTOCOL TO FIX THE TRANSMISSION IN A 3 STEP PROCESS. THE MECHANICS ARE ONLY TOLD TO DO STEP 1, AND THEN IF THE PROBLEM PERSISTS MONTHS AFTER THE REPAIR, CONTINUE WITH STEP 2 AND SO ON. THE TRANSMISSION STARTED JOLTING AGAIN A FEW MONTHS LATER, THIS TIME WORSE. I HAVE BEEN WAITING A MONTH FOR THE FORD DEALERSHIP TO GET THAT PART THAT WILL "FIX" MY PROBLEM, WHILE I WAS ASSURED THE PROBLEM WOULD NOT GET WORSE. IN THAT TIME A PIECE IN THE EXHAUST HAS ALSO BEEN RECALLED, NEITHER ONE OF MY WINDOWS IN THE FRONT TWO SEATS WILL GO DOWN, AND THE JOLTING HAS BECOME INCREDIBLY UNSAFE. THERE HAVE BEEN TWO OCCASIONS WHERE MY CAR HAS JUST COME TO A COMPLETELY ALARMING STOP WHILE DRIVING UP TO 20 MPH, ON A BUSY TWO LANE STREET. I TAKE THIS STREET EVERYDAY TO AND FROM WORK. THERE IS NO OTHER OPTION. I AVOID THE HIGHWAY COMPLETELY NOW. I FEEL COMPLETELY UNSAFE AND ON GUARD AT ALL TIMES WHILE I AM DRIVING THIS VEHICLE. BECAUSE OF MY EXPERIENCE WTH THIS CAR IN ONLY A YEAR I WILL NEVER PURCHASE A FORD VEHICLE EVER AGAIN. I REGRET EVER DRIVING IT OFF OF THE LOT. I AM ONLY 25 YEARS OLD, AND CAN'T AFFORD TO TRADE THIS IN RIGHT NOW, AND THAT IS ALL I WANT TO DO. IT IS NOT A NICE FEELING TO HAVE A PIT IN YOUR STOMACH EVERY TIME YOU BUCKLE YOUR SEATBELT.

Mileage: 47,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE ENGINE STALLED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. UPDATED 02/26/16*LJ THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER, WHERE THEY REPLACED THE VACUUM CYLINDER. HOWEVER, SHE CONTINUED TO EXPERIENCE PROBLEMS. UPDATED 02/29/16.*JB

Mileage: 87,000

MY ISSUES WITH THIS CAR STARTED THE DAY I DROVE IT OFF THE LOT AND HAVE NOT STOPPED. THERE WAS AN ISSUE WITH THE FAN THAT MADE MY ENGINE SOUND LIKE IT WAS CHEWING ROCKS WHENEVER THE AIR/HEAT WAS ON - THIS HAS BEEN FIXED. I BOUGHT THE CAR BRAND NEW AND FROM DAY ONE IT HAS BEEN GRINDING, SHUDDERING AND NOT SHIFTING SMOOTHLY. I'VE HAD ISSUES WITH THE RPM'S SKYROCKETING WHEN I'M SLOWING DOWN AND THE RPM'S SKYROCKETING WHEN I'M TRYING TO ACCELERATE BUT THE CAR ISN'T MOVING. I'VE HAD THE CAR FEEL LIKE IT'S COMPLETELY LOST POWER WHILE IN STOP AND GO TRAFFIC THEN "WAKE UP" AND LURCH FORWARD...MY TRANSMISSION HAS BEEN REPLACED ONCE, MY CLUTCH REPLACED TWICE. ONCE I'VE BEEN TOLD IT'S A FIGMENT OF MY IMAGINATION AND ONCE I WAS TOLD THAT I NEED TO LEARN HOW TO DRIVE THE CAR. THE CLUTCH I HAVE NOW IS THE SAME ONE BEING USED IN THE 2015 FOCUS'S, AND THOUGH IT'S "BETTER", IT'S STILL OFF...IT'S JUST OFF SO SPORADICALLY THAT I CAN'T BRING IT IN BECAUSE I DON'T WANT TO BE TOLD IT'S ALL IN MY HEAD AGAIN. THIS CAR IS NOT SAFE. IT IS NOT A CAR THAT I'M COMFORTABLE PASSING ON TO MY CHILD WHEN SHE STARTS DRIVING NEXT YEAR AND IT'S NOT A CAR THAT I WOULD DRIVE DAY TO DAY IF I HAD TO DRIVE RUSH HOUR TRAFFIC. IT'S TOO BAD, TOO, BECAUSE THE DESIGN OF THE CAR IS WONDERFUL - IT'S COMFORTABLE, IT'S GOT THE RIGHT SET UP, BUT THE MOST IMPORTANT PART OF THE VEHICLE IS DANGEROUS AND DOESN'T OPERATE PROPERLY.

Mileage: 52

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A LEFT OR RIGHT TURN, THE VEHICLE STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT PURGE VALVE NOT OPENING PROPERLY. AS A RESULT, THE FUEL PUMP, PURGE VALVE, PURGE TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V605000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

I AM CURRENTLY ON MY 2ND CLUTCH ON MY 2012 FORD FOCUS. I AM STILL EXPERIENCING SHUDDERING AND MISS SHIFTING WHEN DRIVING. THIS CAUSES LURCHING WHEN TAKING OFF AND HAVE ALMOST BEEN IN A FEW CRASHES. SPEAKING WITH FORD CORPORATE THERE IS CURRENTLY NO FIX FOR THIS ISSUE.

Mileage: 45,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING ON TWO SEPARATE OCCASIONS. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE DEALER HAD NOT DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NO REPAIRED. THE FAILURE MILEAGE WAS 107,000.

Mileage: 107,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION OVERHEATED, THE WARNING LIGHT ILLUMINATED, AND THE ENGINE STALLED. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,500.

Mileage: 10,500

AFTER DRIVING FOR 40 MINS, THE CHECK ENGINE LIGHT CAME ON. I WAS IN STOP AND GO TRAFFIC AND FROM STOP (0 MPH) TO 30 MPH THE TRANSMISSION WOULD DOWNSHIFT VIOLENTLY AND STALL. I WOULD GIVE IT GAS, BUT THE CAR WOULD NOT MOVE AND THE ENGINE WOULD REV UP AND LUNGE FORWARD VIOLENTLY CAUSING CARS TO ALMOST HIT ME IN THE REAR. I PUT IN A SIMILAR COMPLAINT A FEW YEARS AGO ABOUT A SHUTTERING WHEN ACCELERATING FROM A STOP AFTER 40 + MINS OF DRIVING. THIS IS UNACCEPTABLE FOR A CAR COMPANY TO ALLOW THIS CAR OUT ON THE STREETS.

Mileage: 26,500

OWNED CAR FOR 2 YEARS, IN SHOP 5 TIMES SO FAR FOR DCT ISSUES. CAR IS COMPLETELY UNPREDICTABLE AND GOING TO CAUSE ME TO GET IN AN ACCIDENT! SOMETIMES I HIT THE ACCELERATION AND IT LURCHES FORWARD UNEXPECTEDLY CAUSING ME ALMOST TO REAR END SOMEONE. OTHER TIMES I HIT THE GAS EXPECTING IT TO GO AND I GET A REALLY SLUGGISH RESPONSE TO THE POINT WHERE I'M SCARED ANOTHER VEHICLE WILL HIT ME, SO I WILL FLOOR IT TRYING TO GET IT TO MOVE, THIS WILL RESULT IN THE BACK WHEELS LOCKING UP AND FISH TAILING! I HAVE HAD AT LEAST SIX MOMENTS IN THIS WEEK WHERE THE CAR RESPONDED UNEXPECTEDLY AND MADE ME THINK I WAS GOING TO GET IN AN ACCIDENT. TONIGHT IN RUSH HOUR I WAS MAINTAINING A SPEED OF ABOUT 20 MPH, THE CAR DECIDED TO DOWNSHIFT AND SEND MORE FORWARD A FEW YARDS. I WANT SO BADLY TO GET RID OF THIS CAR AS I HAVE A BABY, BUT I'M VERY UPSIDE DOWN ON IT. I HAVE VARIOUS WARRANTIES BUT HAVE BEEN WARNED BY FORD THAT THEY ARE A "ONE TIME GET OUT OF JAIL FREE CARD" AND IF THE CAR COMES IN FOR THE SAME REPAIR IT PREVIOUSLY HAD IT WILL NO LONGER BE UNDER WARRANTY! THIS IS HORRIBLE, MY CAR IS CONSTANTLY IN THE SHOP FOR THE SAME TRANSMISSION ISSUE!

Mileage: 77,250

THIS CAR HAS BEEN A LEMON. FORD HAS ATTEMPTED TO "FIX" THE REPEATED ISSUE I AM HAVING WITH THIS CAR STALLING OUT UNEXPECTEDLY DUE TO TRANSMISSION FAILURE. FORD REPLACED THE TCM BUT THE CAR STILL IS UNRELIABLE. THE SERVICE ADVISOR AT THE O'MEARA FORD IN COLORADO TOLD ME THAT THIS CAR IS A LEMON AND THAT HE HAS NOT SEEN A PRODUCT FROM FORD THIS BAD IN MANY YEARS. HE ALSO SAID THAT HE HAS ADVISED HIS FAMILY TO NOT RIDE OR DRIVE ONE OF THESE CARS AS THEY ARE UNSAFE AND DANGEROUS! THIS CAR HAS STALLED OUT WHILE I AM TRYING TO MAKE A LEFT TURN, IN THE MIDDLE OF THE HIGHWAY, AND IN MANY SITUATIONS THAT HAVE COMPROMISED MY SAFETY AND THE SAFETY OF MY FELLOW MOTORISTS. I FEEL THAT FORD NEEDS TO BUY THIS CAR BACK AND REPLACE IT AS IT IS CLEAR THAT THIS CAR CAN NOT BE FIXED IN ANY LASTING WAY. I ASK NHTSA TO PLEASE STEP IN AND INVESTIGATE THESE DANGEROUS CARS BEFORE SOMEONE GETS KILLED! I ABSOLUTELY HATE MY FORD AND WILL NOT BY ANOTHER.

Mileage: 40,000

ON 10/15/15 MY CAR STALLED AND COMPLETELY PULLED BACK , DIED DOWN TO ALMOST A HALT THEN KICKED INTO GEAR AGAIN , LIKE A PULL AND LET GO MOTION. OUT OF NOWHERE, THIS GAVE ME A SCARE SINCE I WAS DRIVING AND COULD HAVE BEEN REAR ENDED BECAUSE OF THIS COMPLETE STALL IN THE MIDDLE OF THE ROAD ON N.E. 163RD STREET NORTH MIAMI BEACH TOWARDS BISCAYNE BLVD. ENGINE LIGHT WENT ON AND A SCREEN MESSAGE SHOWED UP ASKING ME TO SERVICE TRANSMISSION NOW! I HAVE HAD TO PARK CAR UNTIL I FIGURE WHAT TO DO? THIS CAR HAS TURNED OUT TO BE A PROBLEM FOR ME, FIRST WITH THE BACK DRIVER SIDE DOOR LATCH WHERE DOOR JUST FLEW OPEN WHILE DRIVING, (THAT'S A DIFFERENT CLAIM I HAVE PLACED WITH NHTSA). I CAN'T AFFORD TO KEEP FIXING THESE PROBLEMS APPEARING TO THIS FORD FOCUS. RADIO ALSO WENT DEAD WITH A SUPER LOUD DISRUPTING POP SOUND AND LOUD STATIC ELECTRICAL NOISES WHICH COULD NOT BE CONTROLLED BY LOWERING VOLUME OR TURNING OFF RADIO , THIS LOUD POP SOUND STARTLED ME ALSO WHILE DRIVING ON TURNPIKE FROM DAVIE TOWARDS NORTH MIAMI BEACH. WOULD LIKE TO GET FORD MOTOR TO RECOGNIZE THAT MY FORD FOCUS 2012 IS A LEMON, IF NOT THE RIGHT TERM THEN IT'S A PRODUCT OF SHODDY PARTS USED TO CONSTRUCT THIS CAR.

Mileage: 55,100

TRANSMISSION HESITATION AND CAR JERKING WHEN ACCELERATING AT ESPECIALLY LOWER SPEEDS. SHUTTERING SOUND AND LACK OF POWER AND THEN SUDDEN ACCELERATION AFTER THE HESITATION. FEELS UNSAFE TO DRIVE. HAVE HAD IN FOR FORD SERVICE 3 TIMES AND GOING BACK FOR FOURTH TIME THIS WEEK. NEVER SEEMS FIXED. INCLINED STOPS ON HILLS AND INTERSECTION QUICK ACCELERATION ARE VERY BAD.

Mileage: 500

EVER SINCE I HAVE OWNED THIS CAR SINCE MAY 2012 IT HAS SHUDDERED WHEN DRIVING, STALLED WHILE DRIVING, AND SHAKES AND DOES NOT INCREASE SPEED WHEN THE ACCELERATOR IS STEPPED ON. THE CAR NOW DOES NOT EVEN START WHEN IT IS TURNED ON, DESPITE THE BATTERY BEING GOOD. CAR WAS TOWED INTO DEALERSHIP SEVERAL TIMES AND THEY SUPPOSEDLY FIXED IT. DID SEVERAL REPAIRS TO IT BUT TO THIS DATE IT STILL SHUDDERS AND STALLS WHILE DRIVING. THE LATEST REPAIR THEY DID WAS TO FIX THE ALTERNATOR...WE WILL SEE....HAVE COME TO THE CONCLUSION THIS MODEL HAS SEVERAL DEFECTS AND WOULD TERM IT AS A LEMON. IT BARELY HAS 60,000 MILES ON IT AND A CAR THIS NEW SHOULD NOT BE HAVING THESE ISSUES AS THEY ARE SAFETY ISSUES AND I FEAR FOR ME AND MY CHILDRENS LIVES AND SAFETY AS THIS CAR DOES NOT FUNCTION SAFELY AND STALLS WHEN WE ARE DRIVING! WHEN I EXPRESSED MY CONCERNS TO FORD OVER THESE ISSUES THEY TOOK NO ACTION EXCEPT TO TAPE RECORD MY COMPLAINTS...THEY DO NOT CARE ABOUT THESE SAFEY ISSUES....THE CAR HAS BEEN IN THE DEALERSHIP SERVICE CENTER FOUR TIMES IN THE LAST FOUR MONTHS....THE LAST REPAIR BILL COST ME $650....BUT I HAVE NO FAITH THAT THEY (FORD) HAVE FIXED THE PROBLEMS.....I AM FEARFUL TO DRIVE THIS CAR BUT I AM A SINGLE MOTHER AND CANNOT AFFORD TO TRADE THE CAR IN FOR ANOTHER AS THE FORD SALES PERSON TOLD ME NO BANK WOULD LOAN ME MONEY ON ANOTHER CAR AS I OWED TOO MUCH ON THIS LEMON THAT FORD HAS SOLD ME....FORD WAS OF NO HELP AND DOES NOT CARE....I TOLD THEM THAT IT WOULD TAKE SOMEONE DYING IN A CAR CRASH FROM THESE DEFECTS IN ORDER FOR FORD TO DO SOMETHING ABOUT THESE ISSUES.....THESE ISSUES HAPPEN WHILE THE CAR IS IN MOTION AND WHEN IT IS SITTING STILL...THE CAR WILL NOT START AND HAS TO BE TOWED INTO THE REPAIR SHOP...

Mileage: 5,000

WHILE DRIVING CAR LOST PER AND ALMOST CAUSED A MAJOR ACCIDENT I WAS GOING 65 MPH COMPUTER SAID MY TRANSMISSION WAS NOT IN PARK.

Mileage: 117,000

WHAT HAS HAPPENED WITH MY 2012 FORD FOCUS ON AUGUST 18, 2015 HAS NOW HAPPENED 2 ADDITIONAL TIMES SINCE THEN. ON 8/21/2015 MY VEHICLE WAS DROPPED OFF AT SKINNER & DAMULIS TO REPROGRAM THE TRANSMISSION CONTROL MODULE (FIELD SERVICE ACTION: 15B22 TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING). ON AUGUST 27, 2015 WHILE DRIVING DOWN THE ROAD AT 55 MPH AGAIN I HAD THE SAME LOSS OF POWER, THIS TIME HAD AN 18 WHEELER BEHIND ME THAT WAS NOT SLOWING DOWN, I PULLED OVER TO THE SHOULDER AND NEEDED TO USE REVERSE AND THE VEHICLE WOULD NOT GO INTO REVERSE, IT JUST REVVED LIKE IT WAS IN NEUTRAL. I TURNED THE VEHICLE OFF, CALLED FORD, AGAIN, AND TOLD THEM MY ISSUE. AFTER RESTARTING THE VEHICLE AFTER THE PHONE CALL I WAS ABLE TO PUT IN REVERSE. I RETURNED VEHICLE TO SKINNER & DAMULIS ON 9/3/2015, VEHICLE WAS "REPAIRED" ON 9/4/2015 AND INVOICE STATED MY CONCERN: CAR HAVING ISSUES WITH REVVING AND WON'T GO INTO REVERSE AT TIMES AND THEIR CORRECTION WAS THEY FOUND TCM & PCM SOFTWARE UPDATE AND PERFORMED SOFTWARE UPDATE. ON 9/25/2015 I AGAIN HAD THE SAME ISSUE WITH REVVING WHILE DRIVING (35-40 MPH) AND WAS AGAIN UNABLE TO GET THE VEHICLE INTO REVERSE. CAR HAD 90,111 MILES AT THE TIME. CONTACTED FORD AND WAS GIVEN CASE# CAS-7944030 AND WILL BE IN CONTACT WITH JOHN FROM FORD BY MONDAY EVENING. THIS NO LONGER WORKS FOR ME. THIS CAR NEEDS TO GO, IT IS GOING TO KILL SOMEONE, ME, PEOPLE IN ANOTHER VEHICLE, SOMETHING AND I AM NOT GOING TO HAVE MY FAMILY SUED BECAUSE THIS PROBLEM OCCURS AGAIN. I NEED A VEHICLE AS AN OUTSIDE SALES PERSON AND NO LONGER FEEL SAFE IN MY 2012 FORD FOCUS. THIS CAR NEEDS TO BE TAKEN BACK BY FORD AND DESTROYED. IT HAS NO TRADE VALUE AND I DO NOT WANT ANOTHER FAMILY TO HAVE THIS CAR AND GET KILLED BECAUSE OF IT. PLEASE DO SOMETHING ABOUT THIS, I KNOW I AM NOT THE ONLY ONE WITH THESE ISSUES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Mileage: 87,400

WHEN EXCELLING FROM A STOPPED POSITION THE CAR JERKS AS IF THE CLUTCH IS NOT CATCHING. I HAVE TAKEN MY CAR TO THE FORD DEALERSHIP 4 TIMES IN ONE YEAR. THEY HAVE REPLACED THE CLUTCH PLATES AND THEY SAID I HAD A TRANSMISSION LEAK. A CAR THAT IS STILL UNDER FULL WARRANTY SHOULD NOT BE HAVING THESE ISSUES. THE CAR STILL JERKS ALTHOUGH THEY HAVE REPLACED MULTIPLE THINGS ON THE CAR.

Mileage: 15,000

PURCHASED NEW AND WITHIN 40,000 MILES THE CLUTCH HAS FAILED TWO TIMES AND THE TRANSMISSION MODULE HAS FAILED ONCE AND HAS HAD TO BE REPROGRAMMED TWICE. THE SUSPENSION MAKES LOUD NOISES ON THE FRONT END WHENEVER YOU HIT ANY BUMP. I FEEL UNSAFE DRIVING THIS CAR BECAUSE IT CAN LOSE THE ABILITY TO ACCELERATE AT ANY TIME WITHOUT WARNING.

Mileage: 38,000

WHILE DRIVING THE CHECK ENGINE LIGHT TURNED ON, THE SHIFT DISPLAY STARTED BLINKING (SO THE "D" WAS FLASHING) AND THEN THE VEHICLE SLOWED TO A STOP WHERE IT WAS TURNED OFF. VEHICLE WOULD NOT TURN ON AGAIN. THE NEXT DAY IT STARTED, AND AFTER INSPECTION BY RETAILER AUTOZONE READ TCM MODULE ISSUE. VEHICLE HAD A FULL TANK OF GAS, RECENT OIL CHANGE, AND HAD BATTERY REPLACED WITH NEW ONE AS RECOMMENDED. FOLLOWING BATTERY REPLACEMENT THE VEHICLE AGAIN SLOWED TO A STOP WITH SHIFT AND CHECK ENGINE LIGHT ILLUMINATED. TOWED TO FORD DEALERSHIP WHERE A SOFTWARE UPDATE WAS DONE AND TOLD IT WOULD FUNCTION PROPERLY. APPROX 30 MILES LATER THE VEHICLE AGAIN CAME TO A STOP, BUT THE CHECK ENGINE LIGHT DID NOT ILLUMINATE, ONLY THE GEAR IT WAS IN BLINKED. TOLD BY SEPARATE FORD DEALERSHIP THAT THE TCM MODULE NEEDS REPLACEMENT. PRIOR TO SOFTWARE UPDATE CHECK ENGINE LIGHT WOULD GO ON, BUT AFTER THAT IT WOULD NOT BUT THE VEHICLE DID CONTINUE TO COME TO A STOP. COULD REV THE ENGINE BUT TO NO AVAIL. STOPPING INCIDENTS OCCURRED SEVERAL TIMES WITHIN A FEW DAYS. VERY DANGEROUS WHEN DRIVING ON HIGHWAY OR STREET AS THE 2012 FORD FOCUS SE STOPS WITHIN A FEW MINUTES OF ALERTING THE DRIVER TO ISSUE AND WILL NOT RESTART.

Mileage: 57,770

WHILE DRIVING, MY CAR SUDDENLY STOPPED FUNCTIONING. THE ENGINE LIGHT CAME ON, FOLLOWED BY ALL OTHER LIGHTS. I WAS ABLE TO PULL THE CAR OVER, BUT UNABLE TO RESTART. I CALLED FOR A TOW TRUCK (AAA). AFTER WAITING FOR AN HOUR, I TRIED THE IGNITION AGAIN, AND THE CAR STARTED RIGHT UP. THE SAME PROBLEM OCCURRED THE FOLLOWING NIGHT. THE CAR WAS TOWED TO THE DEALERSHIP, TOM'S FORD IN KEYPORT, NEW JERSEY, WHERE IT STILL REMAINS.

Mileage: 42,000

THIS IS NOT THE ONLY ISSUE, BUT THIS HAS BEEN THE MOST DANGEROUS FOR ME... FOR THE PAST YEAR, THE CAR HAS LOST TRANSMISSION POWER WHILE DRIVING - I WAS ON HWY 40 AND THE CAR JUST STOPPED WORKING - TWICE I WAS IN THE MIDDLE OF A BUSY INTERSECTION AND THE CAR CUT OFF - I WAS AT A NEAR STOP AND THE CAR STOPPED RESPONDING....THIS HAS BEEN REPORTED NUMEROUS TIMES BY OTHERS. THE GAS PEDAL JUST STOPS RESPONDING AT ALL. THE TIME IT STOPPED WORKING IN THE MIDDLE OF THE INTERSECTION, THE GEARS WOULD NOT ALLOW ME TO MOVE THE CAR INTO A PARK POSITION, IT WOULD NOT MOVE AT ALL. IT ALLOWED ME TO TURN MY CAR OFF, IN DRIVE. AFTER SITTING THERE FOR A BIT AND MULTIPLE RESTARTS, THE CAR ENGAGED AGAIN. FORD'S FIX? THEY CAME OUT WITH A SOFTWARE UPDATE THAT MAY TURN ON MY ENGINE LIGHT BEFORE A FAILURE. THIS IS NOT A FIX. I ASKED THEM IF SOMEONE NEEDED TO DIE IN THEIR CAR OR GET CRUSHED IN AN INTERSECTION FOR THEM TO DO SOMETHING. I FILED A FORMAL COMPLAINT WITH FORD. SO FRUSTRATED AND ANGRY.

Mileage: 48,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE SUDDENLY LOST POWER AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK FRACTURED. AS A RESULT, THE CONTROL MODULE AND THE ENGINE BLOCK NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

Mileage: 150,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT 25 MPH, THE ENGINE VIBRATED AND THE CONTACT COULD HEARD A METAL TO METAL GRINDING NOISE. IN ADDITION, THE VEHICLE WOULD ROLL BACK AND LOSE POWER WHEN STOPPED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THERE WAS A TRANSMISSION FAILURE. THE TECHNICIAN CLEANED THE ENGINE AND REPLACED THE CLUTCH AND RINGS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

MY 2012 FORD FOCUS HAS BEEN REALLY MESSING UP LATELY. AFTER HAVING IT REPROGRAMED SINCE IT WAS SHUTTERING AND SUCH... ON 3 OCCASIONS THIS CAR HAS COMPLETELY FALLEN OUT OF GEAR, TWICE WHILE I AM GOING FULL SPEED AT APPROX 50 - 55 MILES/HOUR. THE DISPLAY BEGINS FLASHING AND THEN COMPLETE LOSS OF ACCELERATION. I HAVE HAD TO COAST INTO A TURN AND TURN OFF THE ENGINE AND THEN TURN IT BACK ON AND IT WOULD GO BACK INTO GEAR AND EVERYTHING WOULD BE FINE. THE FIRST TIME THIS HAPPENED I CALLED THE FORD DEALERSHIP IN MY TOWN AND SPOKE TO THEM ABOUT THIS AND ASKED THEM TO LOOK INTO WHY MY ENGINE WOULD LOOSE POWER COMPLETELY AND HE SAID THAT HE WOULD LOOK INTO IT AND NEVER RETURNED MY CALL. ON THE SECOND EVENT THE DRIVE INDICATOR D FLASHED AND THE ENGINE LIGHT CAME ON AND COMPLETE LOSS OF ACCELERATION (50-55MPH) AND THEN I COAST TO A TURN AND SHUT OFF THE ENGINE AND TURN IT BACK ON AND AM ABLE TO PUT IT INTO DRIVE BUT THIS TIME THE CHECK ENGINE LIGHT STAYED ON. I CALL THE FORD DEALERSHIP AND THEY HAVE ME BRING IT IN AND THEY LOOK AT IT AND DISCOVER IT NEEDS A NEW TCM SO THEY ORDER THE PART AND THEN I TAKE THE CAR HOME. THE NEXT DAY I AM IN TOWN SHOPPING AND I TURN INTO A PARKING PLACE AND WHILE I AM IN THE PROCESS MY CAR MAKES A CLINKING, SCREECHING SOUND AND THEN ACTS LIKE IT HAS FALLEN BACK OUT OF GEAR AGAIN! THIS TIME IT DOES NOT GO BACK INTO GEAR SO I CALL THE DEALERSHIP AND THEY HAVE IT TOWED TO THEM AND THEN THE TCM WAS PUT INTO IT. I AM NOW ACTUALLY SCARED OF DRIVING THIS CAR. SO, I HAVE HAD THE CAR REPROGRAMED ONCE...3 COMPLETE GEAR FAILURES...NEW TCM... WE NEED FORD TO BUY BACK THIS CAR IT IS DANGEROUS!!!

Mileage: 83,000

ENGINE LIGHT WENT ON, STARTING TO GET ON INTERSTATE, CAR WOULD NOT EXCELERATE PAST 30 MILE PER HOUR ALL THE WAY HOME ABOUT 45 MILES

Mileage: 79,000

PURCHASED A 2012 FORD FOCUS IN DECEMBER OF 2014. THE TRANSMISSION HAS HAD SHIFTING ISSUES ALMOST THE ENTIRE TIME THAT I HAVE HAD THE VEHICLE. IN MAY, THE TRANSMISSION BEGAN STUTTERING AT LOW SPEEDS. WHEN REACHING SPEED ON AN INTERSTATE ON-RAMP, THE VEHICLE SHOWED THE MESSAGE "VEHICLE NOT IN PARK" AND SHUT OFF AS I WAS PULLING INTO TRAFFIC. A DAY LATER WHEN DRIVING IT, IT STUTTERED AGAIN AND THE CHECK ENGINE LIGHT CAME ON. TOOK IT, ALONG WITH A DEFECTIVE PART NOTICE TO THE DEALER FOR THE AUTOMATIC TRANSMISSION CLUTCH SYSTEM, WHICH THE DEALER SAID WAS THE ISSUE AND SUPPOSEDLY REPLACED IT UNDER THE WARRANTY. THE DEALER ALSO RESET THE "AUTOLEARN" FEATURE IN THE TRANSMISSION. FOR A FEW DAYS IT WORKED FINE, THEN THE STUTTERING AND SHIFTING ISSUES BEGAN AGAIN. ON AUGUST 8TH, 2015 THE VEHICLE WAS DRIVEN TO THE STORE, AND WORKED AS IT USUALLY DID, WITH MINOR STUTTERING AND GRINDING THAT APPEARS TO CHARACTERIZE THE FORD TRANSMISSION. IT WAS PARKED FOR ROUGHLY 30 MINUTES WHILE IN THE STORE, UPON STARTING AND PUTTING THE VEHICLE IN REVERSE, THE TRANSMISSION WOULD NOT TURN OR GAIN ENOUGH POWER TO PROPEL THE CAR OUT OF THE PARKING SPACE. AS IT ROLLED BACK, IT WAS SHIFTED INTO THE DRIVE POSITION, THE VEHICLE BEGAN TO PROPEL UNTIL IT WENT TO SHIFT AND THE CAR "MISSED" THE GEAR AND STUTTERED LOSING ALL MOMENTUM. THIS CONTINUED FROM EVERY START/STOP. STOPPED AT ANOTHER STORE, WHEN CAME BACK OUT THE CAR WOULD NOT START ON THE FIRST CRANK, AND THE CHECK ENGINE LIGHT CAME BACK ON. THE POWER ISSUES TO THE TRANSMISSION ON TAKE OFF AND THE MISSING GEARS CONTINUED ALL THE WAY TO MY HOME.

Mileage: 73,000

THERE WAS A LOSS OF POWER IN FEBRUARY WHEN I WAS DRIVING SO I TOOK MY CAR TO FORD AND APPARENTLY THERE WAS A PROBLEM WITH THE TRANSMISSION. HOWEVER, TWO DAYS AGO (JULY 27TH), MY CAR STOPPED WORKING COMPLETELY WHILE I WAS DRIVING. I WAS REALLY SCARED SINCE ALL POWER WAS OFF. THEN I HAVE TO TRY SEVERAL TIMES TO TURN ON MY CAR AGAIN. THERE WAS A LOSS OF ALL CHANGES, REVERSE POSITION DID NOT WORK. TOOK THE CAR TO THE DEALER AGAIN AND I AM WAITING FOR AN ANSWER. I DO NOT WANT TO DRIVE THE CAR UNTIL I KNOW IT IS COMPLETELY SAFE TO DRIVE IT. I HAVE A KID SO THIS SITUATION IS VERY DANGEROUS FOR ME...UPDATED 05-10-16 *BF UPDATED 12/13/2017*CN

Mileage: 30,000

WHILE DRIVING IN OPEN COUNTRY, VEHICLE SUDDENLY SHUT OFF. AFTER APPROXIMATELY 15 MINUTES THE VEHICLE COULD BE RESTARTED. DROVE THE VEHICLE APPROXIMATELY 10 ADDITIONAL MILES AFTER RESTART AND THEN THE VEHICLE SUDDENLY COASTED AS IF IN 'NEUTRAL" EVEN THOUGH GEAR SHIFT WAS IN "DRIVE" POSITION. THIS TIME THE GEAR INDICATOR LIGHT FLASHED AND THE ENGINE CONTINUED TO RUN WITH THE VEHICLE IN "DRIVE." SHUT OFF VEHICLE. SHUT OFF THE ENGINE. AFTER APPROXIMATELY 10 MINUTES, RESTARTED THE VEHICLE AND DROVE REMAINDER OF TRIP WITHOUT INCIDENT. NEXT DAY WHILE DRIVING IN LOCAL COUNTRY TRAFFIC, VEHICLE AGAIN COASTED AND APPEARED TO SHIFT TO "NEUTRAL" WITHOUT WARNING. GEAR INDICATOR LIGHT FLASHED AND ENGINE CONTINUED TO RUN EVEN THOUGH SHIFT LEVER WAS IN "DRIVE." HAD VEHICLE TOWED TO DEALER FOR SERVICE.

Mileage: 50,000

LETTER FROM SENATOR ISAKSON ON BEHALF OF CONSTITUENT RE 2012 FORD FOCUS ISSUES. (ATTN: HANNA YU). *SMD THE CONSUMER STATED THE VEHICLE HAD FOUR MAJOR REPAIRS AND 6-8 MINOR REPAIRS DONE TO THE TRANSMISSION. THE VEHICLE WOULD JERK. ALSO, WHILE IN THE MIDDLE OF A MAKING A TURN, THE VEHICLE SUDDENLY STOPPED. *JB

Mileage: 34,000

THE VEHICLE WOULD NOT TURN OVER. THERE WAS NO CLICKING OF THE VEHICLE TRYING TO START. AFTER 4 TRIES TO START THE CAR IT WAS LEFT TO SIT FOR 30 MIN BEFORE WE TRIED AGAIN. THE CAR THEN WAS TRIED TO START AGAIN DID NOT START UNTIL THE 4TH TRY. THEN THE CAR STARTED. IT SEEMS TO BE SKIPPING A GEAR WHILE DRIVING WILL GO FROM 6K RPM TO ALL OF THE SUDDEN JUMPING DOWN TO 2K RMP. THERE IS SOMETHING WRONG WITH THE CLUTCH/ TRANSMISSION WITH SHIFTING AND NOW SOMETHING GOING ON WITH THE STARTING SYSTEM.

Mileage: 67,025

ACCELERATING UP A SHALLOW HILL THE TRANSMISSION BEGAN TO STUTTER AND JERK AND GRIND AS IT CHANGED GEARS. IN THE MIDDLE OF THE JERKING THE CAR SHIFTED INTO NEUTRAL AND REVVED UP. COMPLETE LOSS OF POWER AT SPEED. PULLED OVER TO THE SIDE OF THE ROAD (ON A HILL) PUT THE CAR IN PARK AND SHUT THE CAR OFF. WHEN I RELEASED THE BRAKE THE CAR ROLLED BACKWARDS DOWN THE HILL - CLEARLY THE CAR WAS NOT ENGAGED IN PARK. I APPLIED THE BRAKE TO STOP THE CAR AND ENGAGED THE E BRAKE. I TRIED TO RESTART THE CAR IT WOULD NOT START. ERROR KEPT FLASHING 'PARKING AID MALFUNCTION - SERVICE REQUIRED'. THE FAILURE LEFT US STRANDED ON THE SIDE OF THE ROAD ON A 95 DEGREE DAY WITHOUT THE ABILITY TO START THE CAR. I AM CURRENTLY WAITING FOR FORD DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE JERKING AND STUTTERING OF THE TRANSMISSION IS A VERY REGULAR OCCURRENCE FOR MY CAR. IT HAPPENS AT ALMOST EVERY STARTUP, ESPECIALLY WHEN HOT. THE JERKING AND STUTTERING HAS IN THE PAST RESULTED IN LOSS OF POWER TO THE POINT THAT I HAVE ALMOST BEEN HIT BY ONCOMING CARS WHEN I TRIED TO PULL OUT INTO THE STREET. I HAD ALSO BROUGHT MY CAR TO THE DEALER PREVIOUSLY COMPLAINING OF SEVERE JERKING AND STUTTERING AND WAS TOLD THIS WAS NORMAL FOR THE TRANSMISSION.

Mileage: 67,000

FIRST INCIDENT TRAVELING APPROXIMATELY 45 MPH, AS AUTOMATIC TRANSMISSION SHIFTS GEARS, THE TRANSMISSION SLIPS OUT OF GEAR. SHIFTING TO NEUTRAL AND BACK INTO GEAR DOES NOT WORK. PULLED VEHICLE ONTO THE SHOULDER, PUT INTO PARK, TURN OFF THE ENGINE. ENGINE WILL NOT START, NO CRANK. LET VEHICLE SIT FOR A MINUTE, RETRY STARTING, VEHICLE RUNS NORMALLY. NEXT INCIDENT AROUND 2 WEEKS LATER. SIMILAR EXPERIENCE, BUT TRAVELLING APPROX 75 MPH ON HIGHWAY. REQUIRED TO PULL OVER, RESTART VEHICLE. CHECK ENGINE LIGHT ON AT RESTART AND ENGINE RUNNING AT LOWER RPM THAN NORMAL IN ALL GEARS. VEHICLE RESTS OVERNIGHT, RUNS NORMALLY WITH NO CHECK ENGINE LIGHT. SUBSEQUENT INCIDENTS INCREASE IN FREQUENCY, WITHOUT CHECK ENGINE LIGHT. SIMPLY NEED TO PULL OVER, RESTART VEHICLE. MOST FREQUENTLY OCCURS WHILE TRAVELING ON THE HIGHWAY AT HIGHER SPEEDS. 6TH OR 7TH INCIDENT, ABOUT A MONTH AFTER THE INITIAL INCIDENT. CHECK ENGINE LIGHT REMAINS ON. VEHICLE SERVICE SCHEDULED BUT NOT YET PERFORMED DUE TO BACKLOG OF TRANSMISSION SERVICE REPAIRS AT FORD SERVICE CENTER.

Mileage: 112,000

(AUTOMATIC HATCHBACK) THE CAR ROLLS BACK WHEN IN GEAR, ON A STEEP HILL. SHIFTING GEARS, IT WILL HESITATE ON THE HIGHWAY AND WILL JUMP GEARS AND STUDDER. A FEW DAYS AGO I WAS TRYING TO BACK OUT OF MY DRIVEWAY TO GET TO WORK AND WHEN I PUT IT IN REVERSE, THE CAR DIDN'T MOVE WHATSOEVER, SO I PUT IT IN DRIVE TO TEST AND SEE IF IT WAS WORKING, AND IT GOT IN 1ST GEAR JUST FINE.SO I TRIED TO REVERSE AGAIN WITH THE SAME ISSUE. THEN THE ENGINE LIGHT ILLUMINATED, SO I LEFT THE CAR AND GOT A RIDE TO WORK, HOWEVER THAT NIGHT WHEN I CAME HOME, I TESTED THE CAR OUT AGAIN AND SAME PROBLEM, HOWEVER A MESSAGE POPPED UP "TRANSMISSION IS NOT IN PARK (P)" AND I HAD IT IN REVERSE, SO I PUT IT IN DRIVE AND THE SAME MESSAGE POPPED UP. NOW I CANNOT GET IT TO MOVE AT ALL. WHILE IN DRIVE, IT WILL REV UP, BUT IT WILL NOT MOVE! IT WILL START UP NO PROBLEM, AND SOMETIMES IT WILL DRIVE, BUT IT WILL LOSE POWER AND NOT MOVE AGAIN.

Mileage: 55,000

2013, 2014, TRANSMISSION CLUTCH REPLACED, 2015 WAITING FOR ANOTHER TRANSMISSION CLUTCH REPLACEMENT. REAR ENDED IN 2014 WHEN CAR BOGGED DOWN GETTING ON HIGHWAY. CAR DIED TWICE WHILE ON HIGHWAY . TOLD BY FORD CUSTOMER CARE & DEALERSHIP CAR WAS SAFE TO DRIVE BEFORE BOTH INCIDENTS. CAR REVS UP TO HIGH RPMS FOR NO REASON WHILE DRIVING.. VERY SCARY. !!!! CAR HAS NOT DRIVEN CORRECT SINCE THE DAY IT LEFT THE DEALERSHIP !!

WHILE DRIVING HOME, I CAME TO A STOP BEHIND A CAR AT A TRAFFIC LIGHT. WHEN I TRIED TO ACCELERATE, THE CAR WOULD NOT MOVE. IT WAS AS IF THE CAR WAS IN PARK AND I WAS STEPPING ON THE GAS. THE CAR BEHIND ME ALMOST CRASHED INTO THE BACK OF ME. I HAD TO COMPLETELY TURN OFF MY CAR WHILE IN THE MIDDLE OF THE ROAD AND RESTART THE CAR. NO LATER THAN 15 MINUTES LATER WHILE ON A HILL BY MY APARTMENT, THE CAR ONCE AGAIN WOULD NOT ACCELERATE. IF I HADN'T PRESSED ON THE BRAKE AS QUICK AS I DID, IT WOULD'VE ROLLED BACK ON THE CAR BEHIND ME. I HAVE HAD 3 TRANSMISSION RELATED ISSUES WITH THIS CAR AND 2 INCIDENCES PRIOR TO TODAY THAT INVOLVED ENDANGERING MY LIFE. I HAVE TAKEN IT TO FORD 3 TIMES IN ONE YEAR. THIS CAR IS INDEED A SAFETY HAZARD AND WITH ALL THE COMPLAINTS AND LAWSUITS, NEEDS TO BE RECALLED.

IN OCTOBER 2014 THERE WAS A RECALL REGARDING TRANSMISSION CLUTCH SHUDDER. I MADE AN APPOINTMENT TO HAVE THE TRANSMISSION LOOKED AT ON 11.19.14. ON THE DAY PRIOR TO SAID APPOINTMENT, ROY O'BRIEN FORD CANCELED MY APPOINTMENT STATING THERE WERE NO PARTS AVAILABLE. I HAVE NOW BEEN CALLING BOTH THE DEALERSHIP AND FORD MOTOR COMPANY FOR EIGHT MONTHS ATTEMPTING TO HAVE MY VEHICLE INSPECTED. I ALSO FILED A CASE NUMBER WITH FORD ON 01.13.15 - #CAS5815506. TO THIS DATE NOTHING HAS BEEN DONE. I FINALLY CALLED FORD AGAIN ON 5.11.15 AND WAS TOLD, BY PATRICIA - A 2ND LEVEL CUSTOMER SERVICE REP" THAT IT'S "NOT REALLY A RECALL". TAKE YOUR CAR IN TO SEE "IF" IT NEEDS SERVICE. WELL, I CAN'T VERY WELL DO THAT WHEN THE DEALERSHIP WON'T RESCHEDULE AN APPOINTMENT. THIS IS VEHICLE HAS DANGEROUS POTENTIAL TO STOP RUNNING AT ANY MOMENT. THESE MODELS WITH TRANSMISSION ISSUES SHOULD NEVER BE SOLD.

Mileage: 65,000

SINCE THE PURCHASE OF THIS FOR FOCUS 2012 TWO YEARS AGO, THE ENGINE WILL SUDDENLY STALL OUT AND STOP WORKING ENTIRELY. I AM 6 MONTHS PREGNANT AND AFTER BRINGING THIS CAR IN FOR NUMEROUS REPAIRS OF THIS ISSUE, WITH NO REAL RESOLVE, I AM NOW FURIOUS. I WAS DRIVING DOWN A 4 LANE HIGHWAY AT 65 MPH AND MY ENGINE SAID "PARKING ASSIST FAILURE" AND THE CAR DIED. I WAS ALMOST HIT BY MULTIPLE CARS AS I TRIED TO COAST MY WAY TO THE SHOULDER OF THE ROAD. I TURNED THE CAR OFF AND BACK ON AND IT STARTED AGAIN. I CALLED THE DEALERSHIP AND WAS TOLD I COULD BRING IT IN "BUT THEY ALREADY FIXED IT." THEN JUST A FEW DAYS LATER I AM AT A BUSY INTERSECTION, AND IT STALLS AGAIN..THIS TIME WONT TURN BACK ON. I HAVE BEEN GIVEN THE RUN AROUND FROM FORD, AND THE FORD DEALERSHIP, AND I NEED OUT OF THIS CAR. I HAVE ALWAYS DRIVEN VOLKSWAGON'S, AND THIS WAS MY FIRST FORD. NEVER AGAIN. MEANWHILE, I AM UNDERWATER ON MY CAR LOAN NOW, BECAUSE I HAVE A CAR THAT IS WORTH NOTHING.

Mileage: 96,000

1. CAR OCCASIONALLY DROPS OUT OF GEAR ON HIGHWAY CAUSING CARS BEHIND ME TO SWERVE AROUND 2. CAR AT STOPS SIGNS/STOPLIGHTS OCCASIONALLY DROPS OUT OF GEAR ON ACCELERATION. ALMOST GOT HIT BY A TRUCK WHEN MAKING A LEFT AND CAR SLOWED TO A CRAWL DUE TO DROPPING OUT OF GEAR. 3. REVERSE GEAR DOES NOT WORK OCCASIONALLY

Mileage: 69,698

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED TO ACCELERATE. ALL OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD A LEAK AND NEEDED TO BE REPAIRED AND THE BRAKE LINE AND CIRCUIT BOARD FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

Mileage: 29,000

THE FOCUS HAS A MANUFACTURERS PROBLEM WITH THE TRANSMISSION CLUTCH. IT OFTEN BREAKS AND OFTEN LEAVES ME STRANDED. IT WILL STOP ACCELERATING OR GET STUCK WHEN ACCELERATING ON THE HIGHWAY AND I'VE ALMOST HAD A FEW ACCIDENTS BECAUSE OF IT. I HAVE ALSO BEEN STRANDED ON THE SIDE OF THE ROAD BECAUSE OF IT LATE AT NIGHT. FORD HAS FIXED IT FOUR TIMES NOW WITH NO RESOLUTION. THEY SAY ITS A COMMON PROBLEM THAT THEY CAN PATCH BUT NOT EXACTLY FIX.

Mileage: 25,600

I HAVE BEEN TO MY FORD DEALERSHIP 10 TIMES LAST YEAR AND 4 TIMES ALREADY THIS YEAR. I HAVE MULTIPLE CHECK ENGINE LIGHT THAT CAME ON AND EACH TIME THEY REPLACE A PART ON MY CAR. I HAD MY CAR LAST WEEK FOR SERVICE AND NOW IT'S BACK THIS WEEK AGAIN FOR SERVICE. I HAVE ALL MY REPAIR RECEIPTS AND I AM COMPLETELY SADDEN THAT FORD CANNOT DO ANYTHING FOR ME AS I CALLED THE FORD COOPERATE OFFICE AND HAVE THEIR SPECIALIST LOOKED AT MY CASE AND I AM HAVING THE SAME ISSUES. MY CAR SHUTS OFF ON ME SO MANY TIMES WHILE DRIVING WITH ME 1 YEAR OLD SON IN THE MIDDLE OF THE STREET. THEY WILL FIX IT TODAY AND NEXT WEEK I AM BACK IN THE SHOP. THEY HAVE MY CAR MORE TIMES IN THE SHOP THAN I HAVE ON THE ROAD. I AM EXTREMELY TIRED! I TOLD THEM TO TEST DRIVE MY CAR EACH TIME THEY "SUPPOSEDLY FIXED" MY ISSUE AND THE PROBLEM REMAINS THE SAME. I HAVE SPOKEN TO [XXX] AT THE COOPERATE OFFICE IN FLORIDA ( 1866-631-3788) EX [XXX] AND HE HAS NEVER SOLVED MY PROBLEMS OR RETURN ANY OF MY CALLS. --AT PRESENT WRITING THIS ISSUE I AM SCHEDULED FOR ANOTHER "REPAIR". ANOTHER CHECK ENGINE LIGHT SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT 5 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE BUT INCREASED IN RPMS. THE TRACTION CONTROL AND ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT HILL START MALFUNCTION WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,500.

Mileage: 40,500

VEHICLE LOST DRIVETRAIN POWER ON THE FREEWAY. I WENT TO ACCELERATE IN VERY HEAVY TRAFFIC, AND THE ENGINE REVVED WITHOUT MOVING FORWARD (SIMILAR TO SOMEONE DEPRESSING THE CLUTCH AND ACCELERATING). SHIFTED THE CAR INTO NEUTRAL, BACK INTO DRIVE IN ORDER TO JOG THE TRANSMISSION INTO OPERATION, THAT DID NOT WORK. I SHIFTED INTO THE 'SPORT' MODE IN THE TRANSMISSION THINKING THAT WOULD HELP, THAT DIDN'T WORK. I HAD ENOUGH FORWARD MOMENTUM TO GET THE CAR TO THE SHOULDER AND CALL FOR A TOW, BUT OVERALL, THE CAR WOULD NOT TRAVEL UNDER IT'S OWN POWER. AT THIS POINT, I AM QUITE CONCERNED THAT I OWN THIS CAR, AND IT'S NOT SAFE TO DRIVE. ONCE IT'S FIXED, I AM STILL QUITE CONCERNED THAT I'VE OWNED THIS CAR FOR 2 YEARS, AND IT'S BEEN IN THE SHOP BETWEEN 8 - 10 INDIVIDUAL INCIDENTS. I AM CONCERNED THAT I CANNOT PUT MYSELF OR MY FAMILY INSIDE THIS CAR WITH ANY REASONABLE EXPECTATION OF SAFETY. PLEASE, FORD MOTOR COMPANY NEEDS TO ISSUE A FULL, MANDATORY RECALL OF THIS CAR IN ORDER TO GET THIS ISSUE FIXED BEFORE SOMEONE FACES A SEVERE INJURY OR DEATH AS A RESULT OF THIS ISSUE. IF I WAS IN FRONT OF A TRUCK THAT WASN'T PAYING ATTENTION, I COULD HAVE BEEN KILLED. *TR

Mileage: 72,000

THE PARKING AID LIGHT CAME ON AND THE CAR WON'T START! I HAVE HAD THE CAR IN THREE TIMES FOR TRANSMISSION AND SHAKING AND IT HAS YET TO BE FIXED. THE CAR DOES NOT ACCELERATE PROPERLY AND IS GOING BACK IN AGAIN TODAY. FORD WILL NOT BUY ME OUT OF MY LOAN OR WORK WITH ME ON REPLACING IT. I BOUGHT THIS FOR MY DAUGHTER AND I DO NOT FEEL SAFE WITH HER DRIVING IT AT ALL! *TR

Mileage: 32,000

I WAS DRIVING THE VEHICLE DOWN THE HIGHWAY AND IT ALL OF A SUDDEN LOST POWER AND WOULD NOT SHIFT AND SLOWED DOWN TO AROUND 40MPH AUTOMATICALLY AND ALMOST CAUSED ME TO BE HIT FROM THE VEHICLE BEHIND ME AND HAD TO IMMEDIATELY PULL OF TO THE SHOULDER. A MESSAGE CAME UP ON THE HUD/DISPLAY AND SAID TRANSMISSION MALFUNCTION SERVICE NOW!. I THEN SHUT THE CAR OFF AT A PARKING LOT AND LET THE CAR SIT FOR OVER AN HOUR AND MADE PHONE CALLS TO THE DEALER. THIS HAS ALSO HAS HAPPENED WHEN GOING TO STEP ON GAS TO YIELD AT AN INTERSECTION AND THE MOTOR JUST WENT UP IN RPM BUT DID NOT MOVE OR GO INTO GEAR WHILE IN DRIVE. THIS IS VEHICLE IS DANGEROUS WHILE DRIVING DUE TO THESE ISSUES AND THE DEALER ACTS LIKE IT IS NOT. *TR

Mileage: 19,599

THE TRANSMISSION DOESN'T FUNCTION PROPERLY -- DELAYING ON ACCELERATION, THEN 'CATCHING' AND ACCELERATING IN A BURST. I'VE HAD IT 'FIXED' ONCE AND AM TRYING TO GET IT FIXED AGAIN. IT ISN'T SAFE, PARTICULARLY IN HILLY TRAFFIC-HEAVY SEATTLE. FORD REALLY NEEDS TO BE ACCOUNTABLE FOR THE PROBLEMATIC TRANSMISSION THAT THEY HAVE RUNNING AROUND THE STREETS. I AM IN MY MID-TWENTIES AND THIS IS MY FIRST CAR. IT'S BEEN VERY DEPRESSING, AND I WOULD LOVE FAIR RESOLUTION. *TR

THE CAR WAS RUNNING FINE UNTIL LAST WEEK WHEN I DROVE TO THE SUPERMARKET. AFTER I CAME OUT AND ATTEMPTED TO LEAVE, THE ENGINE WOULD NOT TURN OVER. EVERYTHING WORKS ELECTRICALLY (RADIO, LIGHTS, ETC...) BUT TURNING THE IGNITION KEY FULLY DID NOTHING. THIS NOW HAPPENS DAILY AFTER THE CAR WARMS UP. IF YOU TURN THE CAR OFF IT WILL NOT START OR TURN OVER. IF YOU LET THE CAR COOL DOWN FOR A COUPLE HOURS IT GENERALLY WILL START. DRIVING IS DONE MAINLY AT HIGHWAY SPEEDS AND THE OIL LEVEL AND ENGINE TEMPERATURE ARE FINE ACCORDING TO DIPSTICK AND GAUGES. BOUGHT A NEW BATTERY IN CASE SOMETHING WAS WRONG WITH IT. IT DID NOT RESOLVE THE PROBLEM. ENSURED THE NEGATIVE TERMINAL OF THE BATTERY WAS SOLIDLY ATTACHED TO METAL (NOT PAINTED METAL) TO ENSURE PROPER GROUNDING. NOTHING HELPED. DEALER APPOINTMENT THIS WEEK. ALSO RECEIVED "HILL ASSIST NOT AVAILABLE" WARNING ON DASH. A FRIEND OF MINE WHO OWNS THE SAME EXACT MODEL AND YEAR VEHICLE (2012 FORD FOCUS) HAD THE EXACT SAME THING HAPPEN TO HIM. THE DEALER SWITCHED OUT THEIR TCM (TRANSMISSION CONTROL MODULE) AND THIS FIXED THEIR PROBLEM. TIME FOR A RECALL. *TR

Mileage: 68,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STARTED TO JERK WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/8/15*CN

MY GRANDDAUGHTER AND I WERE RETURNING HOME FROM OUT OF TOWN WHERE WE HAD BEEN ON TOLLWAYS THROUGHOUT THE DAY. FORTUNATELY, WE WERE ONLY A MILE FROM HOME AND OUT OF THE BIG CITY AND OFF THE TOLLWAYS, WHEN THE CAR BEGAN TO SHUDDER AND SHAKE AND COMPLETELY STALLED IN THE ROADWAY AS I WAS SLOWING TO APPROACH AN INTERSECTION. IT JUST SEEMED TO LOCK UP AND SHOOK VIOLENTLY AND LIGHTS FLASHED AND I IMMEDIATELY LOOKED AT THE DASH AND IT READ SERVICE IMMEDIATELY. I LOOKED IN MY REAR VIEW MIRROR AND FORTUNATELY NO ONE WAS BEHIND ME. I TRIED TO ACCELERATE TO GET TO THE SIDE OF THE ROAD AND IT JERKED AND SLOWLY BEGAN TO ACCELERATE AND SLOWLY REACH HOME. AT HOME I PUT IT IN PARK AND AFTER THAT WAS UNABLE TO MOVE IT FORWARD OR BACKWARD. I HAD TO HAVE IT TOWED TO THE DEALERSHIP. HAD THIS HAPPENED ON THE TOLLWAY I AM CERTAIN WE WOULD HAVE BEEN HIT FROM BEHIND. I HAVE NO DOUBT. WE HAVE BEEN DEALING WITH THIS SINCE SHORTLY AFTER WE PURCHASED THE CAR IN 2012. IT HAS BEEN IN THE SHOP AT LEAST FOUR TIMES FOR SIMILAR ISSUES BUT NEVER THIS SERIOUS. EACH TIME GETS WORSE. I AM AFRAID OF THE CAR NOW AND IT HAS BEEN IN THE SHOP NOW A MONTH AND IS BEING TAKEN TO ANOTHER SHOP OUT OF TOWN BECAUSE THE LOCAL DEALERSHIP DOESN'T HAVE ANYONE CAPABLE TO FIX IT AS PER THEIR SERVICE DEPARTMENT. MOST OF ALL THIS WAS A DANGEROUS EVENT THAT NEEDS TO BE TAKEN SERIOUSLY. *TR

Mileage: 77,000

TRANSMISSION SHUTTERS, FEELS LIKE ITS SKIPPING A GEAR, ROLLS BACKWARD DOWN HILL IN DRIVE. THE VEHICLE'S TRANSMISSION, IN THE MIDDLE OF AN INTERSECTION, STALLED AND WOULD NOT SHIFT INTO A GEAR. THIS INCIDENT ALMOST CAUSED A WRECK. *TR THE VEHICLE HAS BEEN AT 3 DIFFERENT FORD DEALERSHIPS 7 DIFFERENT TIMES FOR TRANSMISSION ISSUES. FORD REFUSES TO ADMIT THAT THERE IS A SERIOUS ISSUE WITH THE TRANSMISSION AND IS MAKING CUSTOMERS DRIVE UNSAFE VEHICLES DURING THE WEEKS THAT THOSE VEHICLES AREN'T IN THE SHOP. *TR

I GOT INTO MY CAR AFTER WORK AND NOTICED THE CHECK ENGINE LIGHT ON, AS I LEFT THE PARKING LOT OF MY JOB AND HEADED TOWARDS THE FREEWAY WHICH IS ACROSS THE STREET, MY CAR WOULD NOT ACCELERATE . I COULD ONLY REACH SPEEDS OF 40 MPH AND THE CAR BEGAN TO SHAKE AND I COULD HEAR KNOCKING SOUNDS COMING FROM THE ENGINE. I EXITED THE FREEWAY AND TOOK STREETS HOME, AFTER ABOUT 30 MINUTES THE SHAKING STOPPED AND I WAS ABLE TO PICK UP SPEED BUT THE ENGINE LIGHT REMAINED ON. THE VERY NEXT DAY THERE WAS NO ENGINE LIGHT ON AND THE CAR RAN SMOOTHLY BUT ON THE THIRD DAY AS I GOT IN MY CAR ONCE AGAIN THE ENGINE LIGHT WAS ON, AND AS SOON AS I PULLED OUT OF MY DRIVEWAY, THE CAR STARTED SHAKING AND THIS TIME I COULD ONLY GET THE CAR TO REACH 20 MPH WHICH WAS ONCE AGAIN ACCOMPANIED BY LOUD RATTLING AND KNOCKING COMING FROM THE ENGINE. THE ENGINE SOUNDS LIKE IT TRYING TO ACCELERATE BUT THE CAR JUST DOESN'T PICK UP SPEED. *TR

Mileage: 36,649

THE CAR WAS DRIVING FINE AND ALL OF A SUDDEN THE POWER TRAIN QUIT WORKING DESPITE THE FACT THAT THE ENGINE WAS OPERATING CORRECTLY. BECAUSE OF THE LOSS OF POWER, I WAS ENDANGER OF GETTING HIT BY OTHER CARS. THE SUDDEN LOSS OF POWER IS A HAZARD. THE MANUFACTURER SAID THE RESULTING LOSS OF POWER TRAIN WAS DUE TO A TRANSMISSION CONTROL MODULE. THIS PARTICULAR MODEL HAS BEEN PLAGUED BY TRANSMISSION PROBLEMS THROUGHOUT ITS LIFE. MINE BEGAN WHILE IT WAS STILL UNDER WARRANTY AND CONTINUES TODAY. I AM GOING TO ABANDON THE CAR BECAUSE I FEEL IT IS UNSAFE AT THIS POINT FOR ME OR ANYONE ELSE. *TR

Mileage: 99,885

I PURCHASED THE CAR USED IN EARLY 2014. I HAD THIS CAR NOT EVEN TWO YEARS AND THE TRANSMISSION IS A SERIOUS PROBLEM. THE CAR SHAKES, RATTLES, AND STALLS AS I'M DRIVING. THE LETTER I RECEIVED FROM FORD STATES THAT THIS IS A NORMAL FUNCTION OF THE CAR. THE TRANSMISSION FLUID ON MY CAR IS LEAKING AND CONTAMINATED. THE TRANSMISSION FLUID WOULD BE ALMOST EMPTY IN 24 HOURS. IN ORDER TO USE MY CAR FOR A DAY, I WOULD NEED TO REFILL MY CAR WITH TRANSMISSION FLUID SO IT WILL AT LEAST MOVE. THE CAR AT TIMES WOULD COME TO A COMPLETE STOP IN THE MIDDLE OF TRAFFIC. THE POWER-SHIFT STRUGGLES TO CHANGE GEARS AND AT TIMES WON'T ACCELERATE. THIS PROBLEM MAYBE NOW BEGINNING TO AFFECT MY ENGINE. THE FOCUS WON'T EVEN START AT TIMES. ANOTHER ISSUE IS THE RADIO WILL GO ON/OFF AND WITH TIME, SHUT OFF COMPLETELY. THEIR ARE ALSO REPORTS OF CAR WILL ROLL BACK ON HILLS WHEN IN DRIVE AND IT DOES. THE FORD FOCUS 2012 HAS TOO MANY DESIGN AND MANUFACTURER PROBLEMS NOT TO HAVE A RECALL OR LEMON LAWSUITS. THIS CAR NEEDS TO SIMPLY BE REPLACED WITH ANOTHER MODEL (NOT 2013 OR 2014 MODELS, SAME REPORTS) OR FULL REIMBURSEMENT. *TR

Mileage: 51,000

THIS HAS HAPPENED MULTIPLE TIMES, BUT ON SUNDAY 3/15/15. MY CAR HAS FLASHED HILL ASSIST NOT WORKING AND NOT IN PARK WHEN IT WAS INDEED IN PARK AFTER THE RPM GO UP TO 5 & 6 AT ANY GIVEN TIME AND FORCING ME TO PULL OVER. MY CAR WOULD START, BUT WOULD NOT GO INTO GEAR. WHEN THIS HAPPEN BEFORE I WAS ON THE INTERSTATE DOING 70 AND THE CAR JUMPS OUT OF GEAR AND I CAN NO LONGER GO, SO I HAVE HAD TO PULL OVER AND LUCKILY RESTART THE CAR AND GO. I ALSO HAVE BEEN HAVING ISSUES WITH THE CAR NOT STARTING. WHAT IF THIS CAR CAUSES MYSELF AND FAMILY TO BE INVOLVED IN A ACCIDENT? WHAT IF THIS HAPPENS DURING RUSH HOUR? THIS IS A WORLD WIDE ISSUES AND FORD IS FULLY AWARE YET THEY DO NOT HAVE ANY RECALLS. I'M NOT SURE I UNDERSTAND WHEN OR WHAT WILL MAKE YOU FORD STAND UP AND CORRECT THE ISSUE BY ISSUING A RECALL ON THIS UNSAFE VEHICLE? DEATH? *TR

Mileage: 79,000

CAR LOST POWER AND ENGINE LIGHT CAME ON WHILE TRAVELING SOUTHBOUND ON I-95. UNDERNEATH PARTS AND LOWER BODY PANELS CAUGHT FIRE AND MELTED. VEHICLE WAS TOWED TO THE PAUL CLARK FORD DEALERSHIP IN YULEE, FL. WHERE IT WAS DISCOVERED THE ENGINE HAD EXPERIENCED A CATASTROPHIC ENGINE FAILURE. THERE WAS A HOLE A LITTLE SMALLER THAN A BASKETBALL BLOWN OUT OF THE BOTTOM OF THE CRANKCASE WITH THE OIL PUMP AND PIECES OF THE ENGINE LAYING ON THE SHIELD COVERING THE OIL PAN. THE CAR HAD JUST BEEN FULLY SERVICED WITH IT'S ROUTINE OIL CHANGE, RECOMMENDED SERVICE ROUTINE, ETC BY SAME DEALER. EVEN THOUGH THE VEHICLE IS UNDER FULL WARRANTY, NOTHING HAS BEEN DONE TO REPAIR THE VEHICLE AS OF YET. FORD IS CONDUCTING AN INTERNAL REVIEW AND SAID IT COULD TAKE UP TO 90 DAYS BEFORE A DETERMINATION IS MADE. THEY ALSO HAVE NOT OFFERED A LOANER VEHICLE OR A RENTAL CAR TO THE OWNER WHILE THIS PROCESS IS TAKING PLACE. *TR

Mileage: 32,000

THE TRACTION CONTROL IN THE VEHICLE OPERATES IN AN UNSAFE MANNER IN SNOWY ROAD CONDITIONS. WHEN CLIMBING A SLIGHT GRADE IN SNOW, THE TRACTION CONTROL CONTINUALLY REDUCES ENGINE POWER TO THE POINT THAT THE VEHICLE WILL NO LONGER MOVE FORWARD. AS THE VEHICLE SLOWS TO A STOP WHILE MODULATING THE ACCELERATOR, THE ENGINE WILL NOT REV ABOVE 1500RPM WITHOUT THE TRACTION CONTROL CUTTING OFF POWER. CONTROLLED AND SUSTAINED FORWARD MOMENTUM IS REQUIRED FOR SAFE DRIVING IN SNOWY CONDITIONS. THAT IS NOT POSSIBLE WHEN TRAVERSING TYPICAL ROADWAY INCLINES IN SNOWY WEATHER WITH THE TRACTION CONTROL ENGAGED. ADDITIONALLY, IT TAKES NO FEWER THAN SEVEN INPUTS FROM THE DRIVER TO ENGAGE OR DISENGAGE THE TRACTION CONTROL SYSTEM; SOMETHING THAT MUST BE DONE FREQUENTLY IN THIS VEHICLE TO KEEP IT MOVING SAFELY IN SNOW. THIS CREATES UNDUE DRIVER DISTRACTION IN ALREADY DEMANDING DRIVING CONDITIONS. A MANUFACTURER RETROFIT OF A SIMPLE ON/OFF SWITCH FOR THE TRACTION CONTROL SYSTEM, AS INSTALLED IN MOST CONTEMPORARY VEHICLES, SHOULD BE THE MINIMUM REMEDY. *TR

Mileage: 32,000

WHEN ACCELERATING FROM A STOPPED POSITION, THE TRANSMISSION SLIPS GEARS AND THE CAR LURCHES FORWARD OR STALLS AND THEN LURCHES. I HAVE ALMOST REAR ENDED SEVERAL CARS ON MANY OCCASIONS. THE CAR ALSO LURCHES BACKWARDS WHEN IN REVERSE. I HAVE TAKEN THE VEHICLE IN TWICE FOR SERVICE. IT IS IN FOR SERVICE AS I AM SUBMITTING THIS REPORT. THE FIRST TIME, I WAS TOLD THERE WERE RECALLS COMPLETED ON THE VEHICLE. I NEVER RECEIVED ANY PAPERWORK FROM THE DEALERSHIP AS TO WHAT WAS ACTUALLY "REPLACED/RECALLED" ON MY VEHICLE. IT SEEMED TO DRIVE SMOOTHER FOR A FEW MONTHS AND THEN THE SAME PROBLEMS STARTED AGAIN. I'M WAITING TO HEAR BACK FROM THE DEALERSHIP AS TO WHAT THEY HAVE FOUND WRONG THIS TIME. *TR

Mileage: 35,116

ON JANUARY 27TH.. MY CAR (2012 FORD FOCUS SE 4DOOR 5 SPEED) MY CAR HAD 33,342 MILES ON IT ONCE IT CAME INTO THE SERVICE BAY AT ASHEVILLE FORD IN ASHEVILLE NC. I WAS ADVISED THAT THE CAR WOULD HAVE TO STAY FOR THE DAY AND LOOK INTO THE SITUATION. CAR WOULD DIE AT RANDOM, LIGHTS WOULD COME ON LIKE A CHRISTMAS TREE (OIL PRESSURE LIGHT, BATTERY LIGHT, TRACTION LIGHT, ESC LIGHT, INFORMATION LIGHT, CHECK ENGINE LIGHT) AND A MESSAGE WOULD APPEAR (ENGINE MALFUNCTION SERVICE NOW). ASHEVILLE FORD WAS ALSO NOTIFIED OF A SUN VISOR POPPING, SEAT BELTS NOT RELEASING AND CREAKING NOISES IN THE B PILLARS ON BOTH SIDES, AND THE AC WAS BLOWING HOT AIR AGAIN (THIS WAS REPAIRED ON THE 23RD BEFORE AND ALREADY BLOWING HOT AIR). *TR

Mileage: 33,342

I BOUGHT THIS CAR WITH 17,000 MILES ON IT AND KEPT IT A YEAR AND A HALF. I COULDN'T STAND IT ANYMORE. WHEN ACCELERATING, IT WOULD SHAKE AND SHUDDER. THE AUTOMATIC SHIFTING INTO FIRST AND SECOND GEARS WAS EXTREMELY JERKY ALL THE TIME. IF I WAS AT A COMPLETE STOP AND THE PAVEMENT WAS WET, THE CAR WOULD BOLT FORWARD WHEN I ACCELERATED. TWICE IT LIKE STOPPED WHEN I WAS GOING 70 MPH ON A HIGHWAY. IT JUST SORT OF STOPPED OPERATING FOR A FLASH AND THEN RESUMED MOVEMENT. IT WAS SCARY. I TOOK IT TO A REPUTABLE FORD DEALERSHIP WHICH WAS CLOSER TO MY HOUSE THAN WHERE I BOUGHT IT, AND THEY WORKED ON IT 4 DIFFERENT TIMES. I CAME IN WITH THE SAME COMPLAINTS EVERY TIME. IN ADDITION, BECAUSE THE TRANSMISSION WAS SO SCREWY, IT APPARENTLY AFFECTED THE TIRES AND I HAD TO BUY 4 NEW TIRES BECAUSE THE TREAD WAS SO WORN DOWN. I TRADED IT IN ON A NEW TOYOTA. THAT WAS MY FIRST FORD AND MY LAST FORD. NEVER AGAIN. THE CAR IS A MENACE AND DEFINITELY UNSAFE. *TR

I PURCHASED A 2012 FORD FOCUS AT MY LOCAL DEALERSHIP (5 MILES ON IT); BRAND NEW. WITHIN 6 MONTHS I HAD IT IN THE SHOP 2 TIMES. AT THE TIME MY HUSBAND WAS AN EMPLOYEE OF THAT DEALERSHIP AND THEY GAVE HIM THE RUN AROUND. INDICATING ALL THEY HAD TO DO WAS RESET THE COMPUTER. SUPPOSEDLY THEY RESET THE COMPUTER TWICE HOWEVER IT NEVER FIXED THE PROBLEM. ONCE IT WAS DIAGNOSED ON THE 3RD ATTEMPT AT THE LOCAL DEALERSHIP THAT IT NEEDED "PARTS" I WAS GIVEN THE RUN AROUND BY THAT DEALERSHIP. AFTER CONTACTING FORD MOTOR COMPANY ON SEVERAL ATTEMPTS I FINALLY RECEIVED A RESPONSE. I HAD TO BEG FORD FOR A RENTAL CAR SO THAT I HAD TRANSPORTATION FOR THE WEEK THAT THE DEALERSHIP HAD MY CAR.ONCE THE VEHICLE WAS FIXED AND I PICKED IT UP; I NOTICED A REALLY ROUGH IDLE. AFTER DEALING WITH THIS FOR THIS FOR SEVERAL MONTHS; THE DEALERSHIP HAD ME BRING IT BACK IN AND HAD IT FOR ANOTHER WEEK TO FIX THE IDLE PROBLEM. AS OF TODAY; IT IS STILL NOT RUNNING RIGHT. I AM TAKING IT BACK IN ON FRIDAY TO HAVE IT LOOKED AT ONCE AGAIN AS THE ENTIRE FRONT OF THE CAR SHAKES AND THE DEALERSHIP INDICATED IT "SOUNDS LIKE THE TRANSMISSION." NOT ONLY DOES IT SHAKE AND RATTLE; IT CLICKS AT TIMES AND JERKS/SHUDDERS FORWARD. I HAVE ON NUMEROUS OCCASIONS CONTACTED FORD MOTOR COMPANY AND HAVE ASKED EVERYTHING FROM BUYING THE VEHICLE BACK AND ONCE AND FOR ALL FIXING THE PROBLEM AND GET NOTHING BUT THE RUN AROUND. TODAY I MY VEHICLE WAS TAKEN BACK INTO THE DEALERSHIP AND I WAS TOLD THAT IT NEEDS ANOTHER NEW CLUTCH AND THEY ARE BACKORDERED. YOUR AGENCY NEEDS TO DO SOMETHING ABOUT THESE FORDS AND THE FORD MOTOR COMPANY BEFORE IT CAUSES A FATALITY. THE WAY THE CAR LURCHES FORWARD AND SHUDDERS; THIS COULD CAUSE AN ACCIDENT OR SOMEONE COULD GET HIT BY THIS. PLEASE HELP FORD OWNERS !! RECALL THESE VEHICLES. *TR

Mileage: 600

I WAS DRIVING IN A RESIDENTIAL NEIGHBORHOOD AND APPROACHING A FOUR WAY STOP SO NOT GOING FAST. MY CAR STOPPED ACCELERATING AND THEN JERKED FORWARD CAUSING ME TO HAVE TO TURN OFF THE ROAD TO AVOID GOING THROUGH THE STOP SIGN. I INSTEAD HIT THE STOP SIGN. THE CAR HAS TRANSMISSION ISSUES THAT HAVE NOT YET BEEN RESOLVED. *TR

Mileage: 46,000

I OWN A 2012 FORD FOCUS SE. I BOUGHT MY FORD FOCUS IN DECEMBER 2012 FROM FOLSOM LAKE FORD LOCATED IN FOLSOM CALIFORNIA. AT 20000 MILES I TOOK MY CAR IN FOR ITS FACTORY SERVICE AND ADVISED THE TRANSMISSION WAS NOT OPERATING CORRECTLY. ACCORDING TO FOLSOM LAKE FORD THEIR SERVICE DEPARTMENT REPROGRAMMED THE TRANSMISSION COMPUTER AND ORDERED PARTS FOR THE TRANSMISSION'PARTS THAT WOULD TAKE A MONTH TO ARRIVE, BUT NEVER HEARD BACK FROM FOLSOM LAKE FORD AFTER THAT. ABOUT 35000MLS STARTED MAJOR TRANSMISSION ISSUES WITH MY FOCUS-IT WOULD NOT SHIFT CORRECTLY. THE CHECK ENGINE LIGHT NEVER CAME ON, NOR WERE THERE ANY OTHER DIAGNOSTIC/MALFUNCTION ADVISEMENTS FROM THE VEHICLES INFORMATION SYSTEM. OTHER SYSTEMS BEGAN TO MALFUNCTION 'SPECIFICALLY ELECTRONIC SYSTEMS, IDLE CONTROL MALFUNCTIONED-. IDLE ROUGH, SOMETIMES IDLING WILD AND EXTREME FLUCTUATIONS.MY FOCUS WOULD STALL CONSTANTLY WHILE STOPPED AT INTERSECTIONS, ALSO RANDOMLY STALLING WHILE AT DRIVING SPEEDS. MULTIPLE TIMES MY FOCUS STALLED ON THE FREEWAY, WHILE DRIVING AT NORMAL FREEWAY SPEEDS 55-70MPH. AFTER MY FOCUS HAD A STALLING INCIDENT IT WOULD NOT START AT ALL AS IF IT WAS DUE TO A POWER DRAINAGE. IF IT DID NOT IMMEDIATELY FIRE-UP, THE STARTER WOULD CONTINUE TO OPERATE WHETHER I TRIED TO DISCONTINUE OR NOT. WHEN THE VEHICLE DID FINALLY START, THE TRANSMISSION ALWAYS OPERATED UNUSUALLY AFTER THAT 'SHIFTING INCORRECTLY, NOT SMOOTHLY SHIFTING INTO GEAR, SOMETIMES NOT SHIFTING INTO THE PROPER GEAR OR NOT SHIFTING AT ALL. AT ABOUT 42000MLS SERVICE PERFORMED ON MY FOCUS THE BATTERY CHECKED AND IN GOOD WORKING ORDER. BY 43000MLS AFTER MAJOR TRANSMISSION ISSUES MY BATTERY WAS CORRODED/RUINED. *TR

Mileage: 35,000

I AM FILING A COMPLAINT AGAINST A 2012 FORD FOCUS SE. THE CAR HAS BEEN MAKING TRANSMISSION NOISES THAT CANNOT BE RESOLVED FOR QUITE SOME TIME NOW AND WHILE DRIVING ON THE 101 FREEWAY, ALL OF THE INSTRUMENT PANEL LIGHTS CAME ON AND THE ENTIRE CAR COMPLETELY SHUT OFF AND NO CONTROLS WERE WORKING AT ALL ALMOST CAUSING AN INTENSE PILE UP THAT COULD HAVE KILLED MY MOTHER AND I INSTANTLY. WE WERE LEFT IN THE MIDDLE OF THE FREEWAY WITH NOT POWER OF ANY USE OF CONTROLS UNTIL CHP OFFICERS WERE FINALLY BLOCKING TRAFFIC FROM HITTING US. THIS IS THE WORST VEHICLE WE HAVE EVER OWNED AND FORD SHOULD BE ASHAMED FOR BEING NEGLIGENT. *JS

Mileage: 23,000

I HAVE A 2012 FORD FOCUS. I WAS IN THE MIDDLE OF THE ROAD WHEN IT DECIDED TO STOP ACCELERATING. THE ENGINE LIGHT CAME ON AND IT DID NOT MOVE. I TURNED IT OFF AND ON AGAIN, WHICH GAVE ME ANOTHER SHOT AT GETTING OFF THE ROAD BEFORE IT SHUT DOWN AGAIN. IT WAS PRETTY UNNERVING NOT KNOWING IF I WAS GOING TO CAUSE A WRECK OR BE REAR ENDED.. THIS IS JUST ONE OF THE HUNDREDS, IF NOT, THOUSANDS OF THE SAME COMPLAINT OUT THERE. SOMETHING HAS TO BE DONE BEFORE THERE IS A DEATH. *DT

Mileage: 68,000

AT FIRST I REPORTED ISSUES WITH DEALERSHIP REGARDING CAR MOVING BACKWARDS AT TIME WHEN I RELEASE BRAKES TO GO FORWARD AND MY CAR IS AUTOMATIC. ALSO INFORMED THEM AFTER A RED LIGHT I PRESS THE GAS BUT CAR WOULD NOT MOVE IMMEDIATELY THEY SAID IT WAS NORMAL DUE TO DUAL TRANSMISSION. CAR WAS NOT PUT IN SERVICE. I HAD SAME INCIDENT AND A MONTH LATER I RECEIVED AN ALERT REGARDING A CLUTCH RECALL AND TOOK IT IN FOR SERVICE TODAY AND EXPLAINED TO THEM I HAD SAME ISSUE. CAR WAS NOT PUT IN SERVICE AND THEY SAID IT WAS NORMAL CAUSE CAR IS AUTOMATIC WITH A MANUAL TRANSMISSION AND THEY STATED TO ONLY BRING IT IN IF I HEAR METAL GRINDING. *JS

Mileage: 30,000

THE CAR GOES INTO NEAUTRAL WITH NO WARNING LOOSE ALL POWER AND THREE MONTHS LATER IT DOES NOT GO INTO REVERSE AND LOST GEARS WE HAD TO PAY OUT OF POCKET SOMEONE GOING TO GET HURT THIS CAR NEEDS A RECALL ON TRANSMISSION BEFORE SOMEONE GETS HURT BAD THERE IS SO MANY COMPLAINTS ON TRANSMISSION. *TR

Mileage: 62,382

TO WHOM IT MAY CONCERN, I AM A VERY UNHAPPY CUSTOMER WITH A CAR THAT I HAD PURCHASED FROM YOUR COMPANY. THE CAR IS NOT RELIABLE WHAT SO EVER AND I CAN'T TRUST IT WITH ANYTHING! I HAVE ALWAYS WANTED THE NEWER MODEL FOCUS AND WHEN I FINALLY HAVE THE MONEY TO AFFORD ONE I AM EXTREMELY DISAPPOINTED. I HAVE NEVER HAD THIS MANY ISSUES WITH A CAR AND THIS IS ONE OF THE NEWEST CARS I HAVE YET BOUGHT. I HAVE MISSED 8 DAYS OF WORK THIS YEAR JUST BECAUSE THE CAR HAS ITS OWN GAMES TO PLAY.THE CAR HAS ALMOST COST ME MY LIFE A FEW TIMES DUE TO THE JERKING ON THE ENGINE THAT YOU GUYS FEEL IS NORMAL. WHEN I GO TO MAKE A TURN THE CAR JERKS SO MUCH SOMETIMES THAT IT'S JUST MAKES IT BEFORE I GET SMASHED. THIS CAR IS HORRIBLE AND I THINK THAT IT IS SO WRONG THAT THERE IS SO MUCH WRONG WITH THIS CAR YET YOU STILL KEEP IT ON THE MARKET. ONE DAY THIS CAR IS NOT GOING TO GO WHEN I PUSH THE GAS AND I WILL GET SERIOUSLY INJURED. I HAVE COMPLAINED TO SERVICE MANY TIMES ABOUT THIS ISSUE AND THEY SIMPLY SAY? ?WELL JUST PUSH THE GAS A LITTLE HARDER? I'M SORRY MAYBE THE CAR SHOULD SIMPLY GO CONSIDERING ITS MAIN FUNCTION IS TO DRIVE!!! THIS IS ONE OF THE MOST DISAPPOINTING, NONFUNCTIONAL, AND DEPRECIATIVE VEHICLE I HAVE EVER BOUGHT IN MY LIFE. I WILL NEVER BUY A FORD AGAIN IF SOMETHING CANNOT BE DONE. SO THANK YOU SO MUCH, INSTEAD OF ME SAVING FOR COLLEGE I NOW GET TO SAVE UP TO BUY ANOTHER CAR BECAUSE I WAS WRONG ABOUT THIS CAR BEING DEPENDABLE. THANK YOU SO MUCH FOR ALL THE HARDSHIP YOUR POOR MANUFACTURING HAS CAUSED ME AND MY WALLET. I REALLY SO HOPE SOMEONE CAN BE OF ASSISTANCE AND CORRECT THIS ISSUE BECAUSE IF NOT YOU WILL SURELY BE LOSING A CUSTOMER ALONG WITH ME POSTING THIS TO SOCIAL MEDIA IN THE MONTHS TO COME IF SOMETHING IS NOT RESOLVED. I FIGURED IF YOU GUYS DON'T CARE ENOUGH ABOUT MY WELL BEING THEN THE WORLD MUST KNOW. *TR

Mileage: 65,000

MY 2012 FORD FOCUS SEL DIES WHEN A 'ENGINE MALFUNCTION SERVICE NOW' MESSAGE APPEARS. THIS HAS HAPPENED ON TWO DIFFERENT OCCASIONS. BOTH TIMES, THE MESSAGE APPEARED, AND ABOUT 30 SECOND LATER, THE ENGINE COMPLETELY DIES. THE SECOND TIME THIS OCCURRED IT HAPPENED AS I WAS PULLING OUT INTO TRAFFIC FROM AN INTERSECTION. ON BOTH OCCURRENCES THIS HAS FORTUNATELY HAPPENED AT LOW SPEEDS HOWEVER I AM CONCERNED IT WILL HAPPEN AT GREATER SPEEDS WITH A LOSS OF POWER STEERING, BRAKES, AND POSSIBLY AIRBAGS. I HAVE BEEN INSTRUCTED BY THE DEALERSHIP TO CONTINUE DRIVING THE VEHICLE AND WAIT FOR THE SITUATION TO WORSEN. *TR

Mileage: 53,000

2012 FORD FOCUS DANGEROUSLY STALL WHILE DRIVING AS WELL AS MERGING INTO TRAFFIC OR ON AN INCLINE *CW THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB

ISSUE 1: THE VEHICLE IS ON ITS THIRD CLUTCH IN THE 2 YEARS SINCE PURCHASE AND CONTINUES TO HAVE TRANSMISSION ISSUES. WHEN APPLYING GAS IT STUTTERS, LURCHES, OR RESPONDS AS IF NOT TAKING GAS. THIS WEEK: THREE TIMES TURNING FROM STOP SIGN LEFT, RIGHT FROM STOP SIGN, AND RIGHT FROM PARKING LOT. APPLY GAS TO ACCELERATE AND VEHICLES STUTTERS, PAUSES, AND STALLS FOR A MOMENT. TWO OF THE THREE, PARTICULARLY ONE CAME CLOSE TO RESULTING IN AN ACCIDENT. THIS ALSO OCCURRED ON A BUSY HIGHWAY TURNING RIGHT AT A STOP SIGN ON OCT 27. IT HAS OCCURRED DOZENS OF TIMES PRIOR TO THE TRANSMISSION REPAIR EVENTS AND NOW IS STARTING TO RECUR, WITH MORE NG A STALLING/LURCHING THAN A STUTTERING. FORD IS FULLY AWARE OF THESE ISSUES. I AM TAKING IT IN FOR REPAIRS AGAIN BUT FEEL IT IS UNSAFE AND WANT THE CAR RETURNED. ISSUE 2: THE VEHICLE ACHIEVES FAR BELOW THE ADVERTISED MPG. THEY ADVERTISE 27 AND IT GAINS 22.5 AT BEST. CURRENTLY LESS THAN 22. FORD IS FULLY AWARE OF THIS ISSUE AND STATES THAT THEY CANNOT DO ANYTHING. I HAVE BEEN COMPLAINING FOR 18 MONTHS OR MORE. *TR

Mileage: 8,850

TRANSMISSION SHAKES AND GRINDS. CAR ROLLS BACKWARDS ON HILLS. FORD SAYS THIS IS NORMAL BEHAVIOR BUT HAVING A CAR ROLL BACKWARDS ON HILLS WITH AN AUTOMATIC TRANSMISSION IS A SAFETY CONCERN. *TR

Mileage: 31,000

THE TRANSMISSION IN OUR FOCUS STUTTERS AND GRINDS WHEN SHIFTING FROM 1ST GEAR TO 2ND. *TR

Mileage: 30,000

WAS PARKING CAR WHEN SUDDENLY IT LUNGED FORWARD AT A FAST SPEED, I LOST CONTROL AND HIT CAR IN FRONT OF ME PLUS 3 OTHER CARS THEN CRASHED INTO CEMENT WALL. I HIT MY HEAD AND LEFT SIDE OF BODY ON THE DOOR, I BRUISED MY RIB CAGE FRONT & BACK PLUS MY LEFT LEG VERY BRUISED. I WAS VERY LUCKY I DIDN'T GET KILLED. *TR

I PURCHASED MY FORD FOCUS 2012 FIVE MONTHS AGO AND IT HAS NOW HAD TO GO TO THE SHOP 4 TIMES. FIRST, THE CAR FELT LIKE IT WAS DRIVING OVER A RUMBLE STRIP AND WAS SLIPPING BETWEEN FIRST AND SECOND GEARS. SECOND, I WAS STOPPED AT A LIGHT AND THE CAR WOULD NOT MOVE THEN BOLTED AHEAD AND THE CHECK ENGINE LIGHT CAME ON. THIRD, THE CAR WENT INTO LIMP HOME MODE AND LOST ALL POWER WHEN ACCELERATING. LASTLY, AND THE STRAW THAT BROKE THE CAMELS BACK. I WAS STOPPED AT A RED LIGHT WITH MY FOOT ON THE BRAKE AND THE ENGINE REVVED AND THEN WOULD NOT MOVE. FINALLY THE CAR STARTED TO MOVE AND THE CHECK ENGINE LIGHT CAME ON AND I PULLED OVER TO RESTART THE CAR BUT THE LIGHT DID NOT GO AWAY. I DECIDED WITH EVERYTHING THAT HAS HAPPENED THE CAR WAS NOT SAFE TO DRIVE (AS I AM A SALES PERSON AND DRIVE ME CAR ALL DAY) SO I DECIDE TO HEAD HOME. UNFORTUNATELY, I HAD TO GET ON A HIGHWAY FOR ABOUT 2 MILES( THE BUSIEST HIGHWAY IN ALLENTOWN, PA) AS I GET ON THE HIGHWAY IN THE RIGHT LANE WITH MY HAZARDS ON THE CAR BEGIN TO LOSE ALL POWER AND THE GEAR LIGHT (DRIVE) STARTED TO BLINK, THE CAR THEN ACCELERATED AGAIN THEN LOST POWER AGAIN. BUT THIS TIME IT WOULD NOT START UP AGAIN, LUCKILY I WAS ABLE TO CRUISE OFF ON TO A NARROW SHOULDER AND THEN MY CAR WOULD NOT MOVE OR TURN ON. THEREFORE, NEEDING A TOW. EVEN WITH ALL THE WORK THIS CAR HAS NOW HAD (WORKING ON THE SOFTWARE, REPLACING THE TRANSMISSION CLUTCH, REPLACING THE TCM, ETC I STILL DO NOT FEEL SAFE IN THIS CAR AND AM HORRIFIED THAT FORD WOULD PUT THIS CAR ON THE ROAD ENDANGERING PEOPLES LIVES. I PLAN ON TAKING THIS CAR BACK TO THE DEALER, JOHN KENNEDY FORD AND DEMANDING A REFUND OR A NEW CAR FROM A DIFFERENT DEALER. I WILL NEVER PURCHASE A FORD AGAIN. *TR

Mileage: 33,606

FOR SEVERAL MONTHS I NOTICED SIGNIFICANT SHUTTERING OF THE TRANSMISSION WHEN ACCELERATING FROM A STOP INTO LOW GEARS. TOOK THE CAR TO DEALERSHIP FOR REPAIR, PER WARRANTY EXTENSION PROVIDED BY FORD (FIELD SERVICE ACTION NUMBER 14M01). SEVERAL DAYS AFTER THAT COMPLETED SERVICE, THE ENGINE LIGHT TURNED ON -- AND WAS ON AND OFF OVER A PERIOD OF APPROXIMATELY ONE WEEK. THE CAR ALSO PERIODICALLY JERKED FORWARD UNEXPECTEDLY WHILE ACCELERATING IN LOW GEARS, AND THE SAME UNEXPECTED MOVEMENT HAPPENED OCCASIONALLY WHEN IN REVERSE. I MADE A FOLLOW UP SERVICE APPOINTMENT DURING THIS TIME. THEN TWO DAYS BEFORE THE SERVICE APPOINTMENT, AFTER FILLING THE CAR WITH GAS, THE ENGINE WOULD NOT START. WHEN TURNING THE KEY IN THE IGNITION, THE CAR SHUTTERED VIOLENTLY WITH A GREAT DEAL OF NOISE. AFTER CALLING A TOW TRUCK AND RESTING THE CAR FOR APPROXIMATELY ONE HOUR, THE TOW TRUCK DRIVER WAS ABLE TO GET THE ENGINE STARTED -- COMMENTING THAT FIRST AND REVERSE GEARS FELT UNSTABLE AND UNSAFE. CAR HAS SINCE BEEN TOWED TO THE DEALERSHIP FOR A SECOND ROUND OF SERVICE. PROBLEM AND SOLUTION ARE YET TO BE DETERMINED. *TR

Mileage: 40,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED SLOWLY ON OCCASION. OTHER TIMES, THE RPMS WOULD RACE AND THE VEHICLE WOULD JERK FORWARD. THE DEALER STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER WAS NOT ABLE TO REPROGRAM THE COMPUTER TO INSTALL THE NEW PART AND HAD TO RE-INSTALL THE OLD PART. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS TAKEN TO THE DEALER A FOURTH TIME TO HAVE THE NEW PART INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE SENSORS INTERMITTENTLY ILLUMINATED FOR THE BRAKE ASSIST AND PARKING AIDE. IN ADDITION, WHILE MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL LOCKED INTERMITTENTLY MORE THAN ONCE. THE CONTACT ALSO STATED THAT THE CLOCK INTERMITTENTLY SHORTED OUT AND THE TIME DISPLAY WAS INCORRECT. THE DEALER PROVIDED AN INTERIM REMEDY AND SUGGESTED THAT THE CONTACT TURN OFF THE GPS. THE INTERIM FIX REMEDIED THE FAILURE AS LONG AS THE CONTACT USED THE FEATURE TO DISABLE THE GPS AUTO CLOCK MANUALLY EACH TIME. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

THIS WAS THE FIRST TIME MY SERVICE ENGINE SOON CAME ON. THE TRANSMISSION WAS SLAMMING INTO EVERY GEAR. I WAS STUCK IN 3RD GEAR REVVING AT APPROXIMATELY 3500 RPM GOING 30 MPH. I WAS ABLE TO DRIVE THE CAR HOME. THE DAY AFTER I TOOK INTO SPIKES FORD WHERE THE PROBLEM WAS THEN FIXED ON 08-11-14. I PICKED UP THE CAR AND DROVE HOME. 2 HOURS LATER AS I'M ENTERING A HIGHWAY TO GO TO WAL-MART, THE CAR LURCHED FORWARD, RPM'S FLEW WAY ABOVE 6000 AND CAR SPED UP FOR A SECOND THEN SLOWLY DECLINED DOWN TO 30 ON THE HIGHWAY!! THE CHECK ENGINE LIGHT CAME ON AGAIN. I DROVE THE CAR TO THE DEALERSHIP AND THEY FELT THE PROBLEM SO THEY TOOK THE CAR YET AGAIN. NEXT DAY THEY CALLED AND SAID THEY FIXED IT. ANOTHER 3 HOURS LATER, CHECK ENGINE LIGHT CAME ON AND THEY REFLASHED IT FOR THE 3RD TIME IN A 4 DAY PERIOD. CHECK ENGINE LIGHT CAME ON AGAIN SO I DECIDED TO TAKE IT TO BOGGUS FORD. I TOOK IT TO BOGGUS FORD AND WITHIN 3 DAYS THE CAR WAS OUT FROM THE SHOP. ALL WAS WELL UNTIL LATER ON IN THE NIGHT, THE CHECK ENGINE LIGHT CAME ON. I TOOK IT ONCE LAST TIME FURIOUS ALREADY WITH THE CAR AND ONCE AGAIN SAID IT WAS FIXED. I DROVE TO SCHOOL AND AS I WAS FINDING A PARKING SPOT, THE CHECK ENGINE LIGHT CAME ON. RIGHT AFTER, A MESSAGE SAID, "TRANSMISSION HOT" PULL OVER SAFELY. ANOTHER MESSAGE CAME ON AND SAID, "WAIT 7 MINUTES". EMBARRASSED THAT MY BRAND NEW FOCUS WAS DOING THIS I LET IT COOL OFF. A SALESMAN WE WORKED WITH, WAS KIND ENOUGH TO PICK UP MY CAR AND I FROM SCHOOL. WE TOOK IT BACK TO THE DEALER WHERE WE THEN TALKED TO A SERVICE MANAGER. THE SERVICE MANAGER, LAUGHED ABOUT OUR SITUATION AND SAID AS LONG AS WE DRIVE SLOWLY THE CAR WILL CONTINUE TO HEAT UP AND SAID THAT FORD KNOWS ABOUT THIS. I TOLD HIM, I ALMOST RAN OVER OTHER STUDENTS, AND HE JUST CONTINUED TO SAY AS LONG AS YOU DRIVE SLOWLY, IT WILL KEEP DOING THAT. THE CHECK ENGINE LIGHT COMES ON AND OFF NOW, BUT TRANSMISSION STILL SHIFTS HARD. *TR

Mileage: 29,550

THE AUTOMATIC TRANSMISSION SHIFTING IS HORRIBLE WITH EXCESSIVE SHUDDERING AND LURCHING. *TR

Mileage: 32,000

CAR STUTTERS AND DOES NOT SHIFT. SEVERE SHAKING AND LOSS OF CRUISE SPEED IS EFFECTED. THE CAR DOES NOT ACCELERATE PROPERLY AND SEEMS TO LOSE SPEED WHILE DRIVING. I AM SCARED TO LET MY DAUGHTER DRIVE THIS CAR AND ONLY HAVE OWNING IT FOR SEVERAL MONTHS IT HAS BEEN IN THE SHOP ONCE AND GOING BACK AGAIN. THERE IS NO APPARENT FIX FOR THIS PROBLEM AND THEY WILL NOT DO ANYTHING ABOUT IT. THE CLUTCH WAS REPLACED AND REPROGRAMMED AND THIS DID NOTHING TO FIX THE ISSUE. *TR

Mileage: 42,000

AT A STOP LIGHT CAR IN DRIVE BRAKES LOCK, SHIFT GEAR LOCKS. MESSAGE APPEARS TRANSMISSION NOT IN PARK. CAR TAKES AT LEAST 5 TO 10 MINUTES TO TURN BACK OVER TO START UP. CAR STALLS TO GO INTO DIFFERENT SPEEDS, ACCELERATES WHEN TURNING A CORNER. *TR

Mileage: 58,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

AT RANDOM TIMES THE CAR WILL JUST SHUT OFF LEAVING A COASTING VEHICLE DOWN THE HIGHWAY, OR LEAVE YOU STALLED OUT IN THE MIDDLE OF AN INTERSECTION. IF YOU LEAVE IT SIT FOR 30MIN-1HOUR IT MAY RESTART. IF YOU PRESS THE ACCELERATOR IT WAS NOT RESPOND. AFTER A COUPLE MINUTES THE VEHICLE WILL RECOVER FROM A ROUGH IDLE AND TRY TO LUNGE FORWARD EVEN WHEN VEHICLE IS IN PARK. PROBLEM: TRANSMISSION CONTROL MODULE. *TR

Mileage: 46,000

FEELS AS IF THE CAR IS GOING TO STALL WHILE SLOWING DOWN. AFTER TAKING OFF AFTER A COMPLETE STOP IT SHIFTS HARD OR SHAKES AND SOMETIMES MAKES A GRINDING NOISE. *TR

Mileage: 25,080

HAD AN ISSUE WITH THE VEHICLE SUDDENLY SHAKING, SHUDDERING VIOLENTLY, AND BEING UNABLE TO ACCELERATE BEYOND 40-35 MPH. I WOULD ATTEMPT TO ACCELERATE AND IT WOULD OPERATE AS THOUGH IN NEUTRAL. THE VEHICLE WOULD THEN KICK IN AND REV UP TO 6-7000 RPM AND STILL NOT ACCELERATE. THEN IT WOULD FINALLY FEEL AS THOUGH IT HAD DOWNSHIFTED BUT WOULD NOT GO ABOVE 40 MPH. I TOOK IT IN TO THE DEALERSHIP TO BE LOOKED AT. THEY APPLIED THE LATEST COMPUTER UPDATES AND CHECKED FLUIDS. THEY TOLD ME THE VEHICLE HAD A SHIFTING FORK CODE (DCT), AND THAT IT WOULD NEED TO BE REPLACED- YET THE VEHICLE WORKED FINE AFTER THE COMPUTER WAS UPDATED. IF THERE WAS A SHIFTING FORK ISSUE, THEN IT WOULDN'T MAGICALLY DISAPPEAR FOR A PERIOD OF TIME AFTER A COMPUTER UPDATE AND COME RIGHT BACK. THE VEHICLE OPERATED FINE FOR SEVERAL HOURS WITH NO ISSUES. THEN I FELT THE TRANSMISSION 'HITCH', AND THE CHECK ENGINE LIGHT AGAIN CAME ON. I WAS LITERALLY 2 BLOCKS FROM THE SAME DEALERSHIP I TOOK IT TO EARLIER THAT DAY, SO I TOOK IT BACK IN. THEY SAID THE SAME CODES APPEARED, BUT THAT THEY WOULD ATTEMPT THE COMPUTER UPDATE AGAIN. THE VEHICLE AGAIN SEEMED TO WORK FINE. THEN I WAS DRIVING ON A BACKROAD HIGHWAY DUE TO MY FEAR OF THE VEHICLE ACTING UP WHILE ON THE MAIN HIGHWAY AND HAVING MY SMALL CHILDREN WITH ME. THE CAR AGAIN ACTED UP AND WENT FROM 65 TO 35 RAPIDLY AND REFUSING TO ACCELERATE AND ACTING AS THOUGH IT WAS IN NEUTRAL. THE TRANSMISSION WOULD OCCASIONALLY CATCH, BUT WOULD NOT GO FASTER THAN 35 MPH IN A 65 MPH AREA. THIS COULD CAUSE A POTENTIALLY FATAL ACCIDENT, AND I CANT HELP BUT WONDER IF THERE AREN'T ANY FATAL ACCIDENTS THAT CAN BE ATTRIBUTED TO THIS. I SEE THAT MANY OTHERS REPORT THE SAME EXACT ISSUE I HAVE. *TR

Mileage: 99,059

ENGINE MALFUNCTION MESSAGE APPEARED ON THE MESSAGE CENTER. THE ENGINE THEN SHUTOFF, LOSING POWER STEERING AND POWER BRAKES. I COASTED TO A STOP, THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED. THIS WAS THE SECOND INCIDENT WITH THIS SAME PROBLEM. FIRST INCIDENT WAS EIGHT DAYS PRIOR. DEALER STATED IT WAS FIXED, BUT EVIDENTLY NOT. *TR

Mileage: 35,977

THE CAR STOPPED ACCELERATING WHILE I WAS DRIVING ON 1-95 IN NEW JERSEY AT RUSH HOUR . I WAS ABLE TO PULL OVER SAFELY, RESUMED DRIVING AND THE CAR REPEATED THIS OVER THE NEXT DAY. AFTER A SERVICE BY A FORD DEALER, THE CAR RAN SMOOTHLY FOR 10 MILES THEN THE PROBLEM RE OCCURRED AND ENGINE LIGHT WENT BACK ON. WOULD NOT ACCELERATE IN REVERSE OR DRIVE. DEFINITELY WAS NOT FIXED. THIS IS IN ADDITION TO THE CONSTANT SPUTTERING AND CHUGGING WHEN I ACCELERATE. BUT COMING TO A DEAD STOP ON I95 IN NEW JERSEY TRAFFIC WAS TERRIFYING. *TR

Mileage: 57,500

I WAS TRAVELING FROM THE ROUTE 128 HIGHWAY EXIT RAMP ONTO THE INTERSTATE 95 GOING APPROXIMATELY 50-55 MPH, AS I ROUNDED THE TOP OF THE RAMP I WENT TO ACCELERATE ONTO I-95 WHEN I FOUND I WAS SLOWING IN SPEED/DECELERATING AND FOUND THAT I HAD NO PICK UP WITH THE VEHICLE. I WAS ACTUALLY COASTING ,THE ENGINE APPEARED TO BE ON BUT I WAS UNABLE TO ACCELERATE. AS I COASTED TO THE BREAK DOWN LANE THE CHECK ENGINE LIGHT FLASHED ON. I SAT AT THE SIDE OF THE ROAD FOR APPROXIMATELY 5-7 MINUTES, THE CAR DID RE-START. DUE TO WHAT APPEARED TO BE A DANGEROUS SPOT ON THE HIGHWAY I ATTEMPTED TO CONTINUE DRIVING TOWARDS AN EXIT. APPROXIMATELY 4 MILES DOWN THE HIGHWAY ( I TRAVELED AT 50 MPH IN THE FAR RIGHT LANE) THE CAR AGAIN, STOPPED ACCELERATING WAS DECELERATING, I WAS PUMPING THE GAS PETAL WITHOUT SUCCESS AND I COASTED TO THE SIDE OF THE ROAD. I HAD THE CAR TOWED TO RODMAN FORD IN FOXBORO MA. THE SERVICE ADVISOR IS TELLING ME THE DIAGNOSTIC SHOWS NOTHING IS WRONG WITH THE CAR. HE ALSO REPORTS EVEN THOUGH THE CHECK ENGINE LIGHT FLASHED ON TWICE THEIR IS NO INDICATION OF THE COMPUTER REGISTERING ANY TYPE OF FAILURE. *TR

Mileage: 44,400

I BOUGHT THE 2012 FOCUS AROUND FEBRUARY OF 2012. AT FIRST I WAS ESTATIC AND THE CAR RAN GREAT. HOWEVER, JUST A FEW MONTHS AFTER I BOUGHT IT THE CAR STARTED GRIDING AT LOW SPEEDS HAD A LOT OF TROUBLE GOING UP A HILL TO THE POINT IT WANTS TO STALL. AT ONE POINT I DID GET UP THE HILL, BUT THE CAR DIDN'T SEEM TO RECOVER AND ABOUT 2 MINUTES LATER THE CAR DID STALL DRIVING ABOUT 30 MPH AND WE HAD TO GLIDE IT THROUGH TRAFFIC AND INTO A PARKING LOT. THE CAR WOULD NOT DRIVE FOR AT LEAST 15 MINUTES, AND THE CHECK ENGINE LIGHT CAME ON. BY THE TIME I GOT IT TO THE DEALERSHIP THE LIGHT HAD GONE OFF, AND THEY TOLD ME THEY COULDN'T "DUPLICATE THE ISSUE", AND THAT IF THE LIGHT HAD WENT OFF THERE WASN'T ANYTHING THEY WOULD BE ABLE TO FIND. THE GRINDING NOISES CONTINUED, AND I COMPLAINED EVERYTIME I BROUGHT IT IN FOR AN OIL CHANGE. IT ALSO STARTED ACTING LETHARGIC WHEN MAKING TURNS (SPECIFICALLY LEFT TURNS). THE CAR WAS BROUGHT INTO THE DEALERSHIP AT LEAST TWO MORE TIMES OVER THE SAME ISSUE, HAD A REPROGRAMMING DONE, AND IT STILL CONTINUED TO MAKE NOISES, JERK, GRIND, SHIFT WIDLY, ETC. AROUND MAY OF THIS YEAR (2014) I WAS STOPPED ON A STEEP HILL AND THE CAR STARTED ROLLING BACKWARDS. AT FIRST IT SEEMED NORMAL BECAUSE I APPLIED THE BRAKE, BUT WHEN I MOVED TO THE GAS THE CAR STARTED ROLLING BACKWARDS IN DRIVE AND WOULD NOT STOP UNTIL I APPLIED THE BRAKE AGAIN. I ALMOST HIT THE PERSON IN BACK OF ME. I INSISTED FORD FIX THE ISSUE, AND AFTER HAVING THE CAR FOR ALMOST A WEEK THEY AGAIN SAID THEY COULDN'T DUPLICATE THE PROBLEM. THE SAME ISSUE HAPPENED TWO WEEKS LATER AND I RECEIVED THE SAME ANSWER. I HAVE LEFT MESSAGES FOR THE MANAGER OVER THE WHOLE DEALER, AND HE WON'T RETURN MY CALLS. I AM ABOUT TO TAKE THE CAR BACK AGAIN SINCE I ONLY HAVE AROUND 300 MILES OF MY WARRANTY LEFT, AND THE CAR HAS BEEN HAVING MANY ISSUES LATELY. AND THEN I'M GOING TO CALL A LAWYER AND THE NEWS. *TR

Mileage: 1,050

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED, BUT THE VEHICLE SHIFTED ROUGHLY AFTER THE REPAIR. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

WHILE DRIVING MY FORD FOCUS 2012, THE ENGINE WOULD SHUTTER INBETWEEN SHIFTS. THIS RESULTED IN DELAYS IN THE SHIFT AND THEN SOMETIMES IN SURGES IN POWER, BACK AND FORTH. THERE WAS ALSO OFTEN A GRINDING OR CLICKING NOISE COMING FROM THE UNDERCARRIAGE DURING THE SHIFT. I FINALLY GOT FORD TO FIX THIS PROBLEM AFTER TAKING IT INTO THE SHOP FOR SERVICE THREE DIFFERENT TIMES AND MAKING NUMEROUS PHONE CALLS. IN THE INTERIM, I BELIEVE MY LIFE WAS IN DANGER DO TO THE UNPREDICTABLE MALFUNCTIONING OF THIS VEHICLE. THERE WERE SEVERAL TIMES WHEN I WAS TRYING TO GET THROUGH AN INTERSECTION OR GET ON THE HIGHWAY WHEN THE DELAY/SHUTTER/SURGE OF THE VEHICLE COULD HAVE CAUSED ME TO HAVE AN ACCIDENT, AS I COULD NOT PREDICT WHEN THE INCIDENTS WERE GOING TO OCCUR, OR EXACTLY TO WHAT DEGREE. I BELIEVE FORD'S REPEATED REFUSAL TO REMEDY THIS ISSUE PUT MY LIFE IN DANGER. THE FIX ENDED UP BEING A REPLACEMENT OF THE CLUTCH. HOWEVER, I WAS ADVISED BY THE TECHNICIAN THAT THIS WOULD ONLY BE A SHORT TERM FIX AND THAT EVENTUALLY THE PROBLEM WOULD RETURN (NO DOUBT NEXT TIME ONLY AFTER MY WARRANTY HAS EXPIRED AND I WILL NOT BE ABLE TO AFFORD THE REPAIR). PLEASE HELP RESOLVE THIS PROBLEM BEFORE SOME IS SERIOUSLY INJURED BY FORD'S REFUSAL TO TAKE RESPONSIBILITY FOR THEIR DANGEROUS AND DEFECTIVE PRODUCT. *TR

Mileage: 33,000

WHILE DRIVING MY 2012 - MANUAL 5 SPEED FORD FOCUS DOWN THE HIGHWAY THE CAR LOST POWER. THERE WAS NO INDICATION THAT ANYTHING WAS WRONG, BUT ALL OF A SUDDEN WHILE IN 5TH GEAR AT 70MPH THE CAR HAD NO POWER TO PROPEL ITSELF FORWARD, AT THE SAME TIME THE RADIO/ENTERTAINMENT SYSTEM MALFUNCTIONED AND TURNED OFF. LUCKILY, I WAS ABLE TO MAKE IT OVER TO THE SHOULDER AND ROLL TO A STOP WITHOUT AN INCIDENT. TURNED THE CAR BACK ON AND THERE WAS VERY LITTLE POWER GETTING TO THE CAR, MAXING OUT A SPEED OF 50MPH ON THE FREEWAY SO AS NOT TO STALL AGAIN, MADE FOR A SCARY RIDE HOME. THIS IS THE 3RD TIME THIS HAS HAPPENED SINCE OWNING THE CAR, WHICH I PURCHASED BRAND NEW AND NOW HAS 49,000 MILES ON THE ODOMETER. THE PREVIOUS 2 TIMES, I TOOK IT TO A DEALER TO DIAGNOSE THE PROBLEM, BUT THEY SAID THAT THERE IS NOTHING THAT THEY CAN FIND WRONG WITH IT. NOW I AM ACTIVE ON A FORD FOCUS FORUM BECAUSE IT SEEMS THAT I AM NOT THE ONLY PERSON OUT THERE WITH THIS ISSUE. FORD NEEDS TO GET IT TOGETHER BEFORE THEY HAVE AN INJURY LAWSUIT ON THEIR HANDS. *TR

Mileage: 48,500

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 23,700.

Mileage: 23,700

ACCELERATING FROM STOP, ENGINE HESITATES, CAUSING TURNS AND ACCELERATION ONTO STREETS TO TAKE LONGER THAN EXPECTED. *TR

Mileage: 26,000

THE FIRST INCIDENT OCCURRED WHILE IN TRAFFIC ON THE INTERSTATE HIGHWAY DURING RUSH HOUR EVENING TRAFFIC. I HAD TO COME TO A STOP ON TRAFFIC IN A CONSTRUCTION ZONE DUE TO TRAFFIC AT A POINT WHERE THERE WAS MOVING TRAFFIC IN LANES ON EITHER SIDE OF MY VEHICLE. THE CAR WAS RUNNING AS NORMAL, NO LIGHTS CAME ON (NOTHING TO ALERT TO AN ISSUE), HOWEVER, WHEN I WENT TO ACCELERATE MY CAR WOULD NOT ENGAGE THE TRANSMISSION. IT WAS AS IF MY CAR WAS IN PARK AND I WAS REVVING THE ENGINE. I PUT MY HAZARD LIGHTS ON, CALLED 911 TO REPORT I COULD NOT GET OUT OF MY VEHICLE TO MOVE MY CAR AS I FEARED I WOULD BE HIT SINCE IT WAS RUSH HOUR TRAFFIC AND COULD NOT EVEN OPEN MY DOOR. I SHUT MY ENGINE OFF, WAITED A FEW MINUTES, AND TRIED AGAIN. THE CAR STILL WOULD NOT MOVE. AFTER BEING STOPPED AND UNABLE TO MOVE FOR APPROXIMATELY 20 MINUTES, THE TRANSMISSION SEEMED TO RE-ENGAGE AND I WAS ABLE TO GET MY CAR OFF THE HIGHWAY. I HAD THE CAR TAKEN TO THE DEALER AS IT WAS STILL UNDER WARRANTY. I WAS TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM AFTER HAVING MY CAR FOR A WEEK. AS SOON AS I GOT MY CAR BACK, I DROVE APPROXIMATELY 10-15 MILES, AND THIS SAME ISSUE OCCURRED AGAIN, BUT THANKFULLY I WAS CLOSE TO HOME AND NOT IN ANY HEAVY TRAFFIC AS I WAS WITH THE FIRST INCIDENT. AGAIN, IT WAS ARRANGED TO TAKE MY CAR TO THE DEALER (THE DEALER HAD MY CAR FROM APPROXIMATELY 7/11/14 TO 8/1/14). AGAIN, I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. WITHIN 2 DAYS OF HAVING THE CAR RETURNED TO ME, I DROVE APPROXIMATELY 20-30 TOTAL MILES, AND MY CAR STOPPED ON ANOTHER HIGHLY TRAVELED ROAD, BUT THANKFULLY WHILE IN A TURN LANE. A STRANGER HELPED ME PUSH MY CAR TO A NEARBY GAS STATION WHERE IT HAD TO BE LEFT UNTIL IT COULD BE TOWED BACK TO THE DEALER. *TR

Mileage: 30,400

VEHICLE DOES NOT START WHEN KEY IS TURNED. ELECTRICAL SYSTEMS COME ON BUT ENGINE DOES NOT CRANK. ENGINE FINALLY STARTS NORMALLY AFTER MULTIPLE ATTEMPTS TO TURN THE KEY (20+) AND THEN RUNS FINE. THIS PROBLEM USUALLY OCCURS AFTER THE CAR HAS NOT BEEN USED FOR SEVERAL HOURS, I.E. BEING PARKED IN THE GARAGE OVERNIGHT OR AFTER A SHIFT AT WORK. ONCE THE CAR STARTS, IT CAN USUALLY BE TURNED OFF AND THEN START AGAIN WITHOUT INCIDENT, AS LONG AS THE CAR HAS BEEN DRIVEN RECENTLY. THIS BEGAN AS A SPORADIC ISSUE BUT NOW HAPPENS NEARLY EVERY TIME I TRY AND START THE CAR IN THE MORNING OR AFTER WORK. THE CAR HAS BEEN TAKEN BACK TO THE DEALER TWICE BUT THEY ARE UNABLE TO IDENTIFY THE PROBLEM. BATTERY TESTS FINE AND NO ERROR CODES ARE REPORTED IN THE COMPUTER. *TR

Mileage: 29,800

THE VEHICLE DOESN'T AUTOMATICALLY SHIFT PROPERLY. IT DOESN'T SHIFT UP WHEN IT SHOULD AND REVS UP BADLY. THE SAME THING HAPPENS WHEN I GO DOWN LARGE HILLS. IT SHIFTS DOWN AND IT SHOULDN'T, SO THE ENGINE REVS AND I HAVE TO PUT IT IN NEUTRAL WHEN GOING DOWN HILLS. FURTHER, WHEN I AM PARKED ON A HILL, IT ROLLS BACK A BIT BEFORE STOPPING. LASTLY, THE BLUETOOTH MICROPHONE IS DYING AND SOUNDS TERRIBLE ON THE OTHER END. *TR

Mileage: 50,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE ENGINE WOULD REV BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS ABLE TO RESTART AND OPERATED AS NORMAL. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RECALIBRATED THE TCM BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

Mileage: 41,000

MY CAR WAS IN THE SHOP ABOUT 4X'S IN 1 MONTH. ISSUE BEGAN DRIVING ABOUT 45 MPH. WENT TO ACCELERATE FELT A SUDDEN JERK & NOTHING. LOOK DOWN TO SEE MY DRIVE LIGHT FLASHING & AM STEADILY DECREASING IN SPEED WITH NO WAY TO ACCELERATE, LIKE IN NEUTRAL. I LUCKILY WAS ABLE TO GET OUT OF ONCOMING TRAFFIC, PUT THE CAR IN PARK WHICH BEGAN TO FLASH. ACCELERATED A COUPLE TIMES TO BE SURE IT RESPONDED BEFORE DRIVING BUT THE SERVICE ENGINE LIGHT WAS ON. DRIVING AGAIN, ABOUT TO MAKE A LEFT TURN, NOT A MILE DOWN THE ROAD, SAME THING HAPPENED. THIS TIME PUT IT IN PARK, ACCELERATED & NOTHING. SHUT OFF MY CAR TO RESET IT & MY CAR WOULD NOT TURN ON. AFTER WAITING FOR THE TOW TRUCK, THE CAR WOULD JUST NOT TURN ON, EVERYTHING RELATED TO THE BATTERY WOULD TURN ON BUT THE CAR DIDN'T. IN THE SHOP THIS 1ST TIME A TOTAL OF 3 DAYS, STILL UNSURE ABOUT IT BEING FIXED (BECAUSE THEY JUST FIXED THE "ELECTRICAL" PART, NOT THE ISSUE) LO & BEHOLD WHEN I TURNED INTO MY NEIGHBORHOOD SAME THING HAPPENED (DRIVE LIGHT FLASHED & ACCELERATOR DIDN'T RESPOND). I GET HOME TO PARK & TURN ON MY CAR, AFTER ATTEMPTING TO TURN IT BACK ON, NOTHING. ANOTHER TOW TRUCK CAME THE NEXT MORNING TO GET IT, THIS TIME MY CAR WAS THERE 7 DAYS. AFTER 2 DAYS OF DRIVING THE SAME THING HAPPENED I WAS ON A HILL ALMOST BEGAN ROLLING BACKWARDS INTO ANOTHER CAR UNTIL I PUT IT INTO P & PULLED THE E BREAK. CAR WENT IN THEY STATED THAT THEY FIGURED IT OUT & I HOPED 3RD X'S THE CHARM. NOPE, I WAS ON A HIGHWAY HAD TO PULL OVER AWAY FROM ONCOMING TRAFFIC DECREASE THE RISK OF ME BEING HIT. 9 DAYS IN THE SHOP AFTER ORDERING A TRANSMISSION CONTROL MODULE FOR MY CAR & REPLACING IT, IT WORKS. ALTHOUGH I WAS JUST INFORMED THAT THE SAME THING IS NOW HAPPENING TO A FRIEND WITH A 2013 FORD FOCUS. IT'S SOMETHING THAT NEEDS TO BE LOOKED INTO BECAUSE LOOSING THE ABILITY TO ACCELERATE IN THE MIDDLE OF TRAFFIC IS VERY DANGEROUS LIFE THREATENING & SCARY. *TR

Mileage: 26,400

PURCHASED VEHICLE IN JUNE 2012 AND TRANSMISSION HAS BEEN SHAKY, SLIPPING, STUTTERING, JERKING, STALLING ON ACCELERATION, OVERHEATING, ROLLING BACK ON HILLS, NO ACCELERATION ON HILLS, AND GRINDING EVER SINCE. HAD CLUTCH SEAL REPLACED WITHIN A COUPLE OF MONTHS FROM PURCHASE WHICH THEY CLAIMED CAUSED THE PROBLEM. PROBLEM PERSISTED BUT THEY TOLD ME TO GIVE IT TIME TO ADJUST TO THE REPAIR. I TOOK IT BACK IN AT 11,000 AND THEY REPLACED ONE OF THE CLUTCHES. PROBLEM PERSISTED ONLY THEN THE CAR'S SYSTEM INDICATED THE TRANSMISSION WAS OVERHEATING (WHILE I WAS ON THE HIGHWAY) AND INDICATED ON THE CONSOLE THAT I NEEDED TO WAIT UNTIL THE CAR COOLED DOWN. THE TEMP ON THE CAR WAS IN NORMAL RANGE. I WAS 3 HOURS FROM HOME WITH SMALL CHILDREN IN THE CAR AND LEFT ON THE SIDE OF A MAJOR HIGHWAY BECAUSE MY CAR'S SYSTEM SAID THE TRANNY WAS OVERHEATING. TOOK IT TO THE DEALER AGAIN AND THEY SAID IT WAS A GLITCH; NO CONCERN NECESSARY. I COMPLAINED AGAIN ABOUT THE JERKING IN THE TRANSMISSION AND THEY SAID I NEEDED TO GIVE THE CAR SOME TIME TO ADJUST TO THE REPAIR AT 11,000. AT 24, 000, I WAS FED UP FROM WAITING AND TOOK THE CAR IN AGAIN ONLY TO BE TOLD THAT I NEEDED THE ENTIRE CLUTCH ASSEMBLY REPLACED BUT THEY WERE ON BACK-ORDER. CONTACTED FORD FOR A BUY BACK AND THEY SAID "NO, THAT'S HOW THE CAR DRIVES - IT'S NORMAL" CAR IS NOW AT 50,000 WITH SAME PROBLEMS. CURRENTLY WORKING WITH AN ATTORNEY ON A SUIT AGAINST FORD. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE POWER STEERING BECAME DIFFICULT TO TURN AND THE ENGINE STALLED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED AND THE PCM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

Mileage: 77,000

ON TWO OCCASIONS THE VEHICLE STOPPED RUNNING WHILE IN MOTION. IN INCIDENT 1, THIS OCCURRED AT HIGHWAY SPEED (65 MPH) AND INCIDENT #2 IN LOCAL TRAFFIC (15 MPH). IN BOTH CASES ALL POWER WAS LOST INCLUDING THE ACCELERATION, POWER STEERING, ETC. AFTER INCIDENT 1, THE CAR RESTARTED AND DRIVEN TO THE DEALER - EXTENSIVE REPAIRS WERE MADE "TO THE TRANSMISSION" (PER THE DEALER). IN THE SECOND INCIDENT AFTER DEALER REPAIRS AFTER INCIDENT 1, THE CAR COMPLETELY STOPPED AT HIGHWAY SPEED AND WOULD NOT RESTART - TOWED TO DEALER. AGAIN LOSS OF ALL POWER INCLUDING ACCELERATION, POWER STEERING, ETC. AFTER INCIDENT 2 THE DEALER REPLACED THE "MASTER CONTROL UNIT". WHILE BOTH INCIDENTS WERE COVERED BY FORD UNDER THE "DRIVE TRAIN" ORIGINAL WARRANTY I AM CONCERNED ABOUT THE LOSS OF POWER IN TWO INCIDENTS SEPARATED BY ABOUT ONE MONTH. *TR

Mileage: 40,000

WITHIN A MONTH OF PURCHASE, THE VEHICLE HAS BEEN "SHUDDERING" I HAVE REPORTED THIS TO THE DEALERSHIP EVERY TIME I SENT IT IN FOR SERVICE AND ALL THEY TELL ME IS "IT IS NORMAL, YOU HAVE TO GET USED TO IT. ITS THE NEW TRANSMISSION TECHNOLOGY OF FORD." I CANT BELIEVE THAT AFTER 2YRS AND 17K MILES ON IT THAT IT IS STILL EXHIBITING THE SAME PROBLEM AND THERE HAS BEEN NO RESOLUTION TO IT. MAY I KNOW UNTIL WHEN AM I GOING TO WAIT? ANOTHER PROBLEM THAT JUST CAME UP- I HAVE WITNESSED A LOUD SOUND COMING FROM THE SPEAKER. SEEMS LIKE A THUNDER/CRACKING NOISE. MY HUSBAND HAS HEARD IT TWICE. IT IS A VERY LOUD SOUND. IT SCARED ME WHEN I HEARD IT THE FIRST TIME. *TR

Mileage: 5,000

MY CAR (2012 FORD FOCUS) HAS PROBLEMS SHIFTING AND MAKES A SHUTTER NOISE WHILE TAKING OFF I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES AND THEY TOLD ME NOTHING IS WRONG WITH THE CAR. *TR

Mileage: 10,000

DRIVING ON THE HIGHWAY WHEN CAR DID NOT WANT TO ACCELERATE AND SUDDENLY ACCELERATED. MOTOR LIGHT TURNED ON. WHEN TAKEN TO GET CHECKED,MOTOR LIGHT WAS OFF AND. WAS TOLD OTHERS HAVE BEEN EXPERIENCING THE SAME. THIS IS THE SECOND TIME IT HAPPENS. *TR

Mileage: 64,559

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED IT FELT AS THOUGH THE VEHICLE WAS LOOSING POWER AND TRYING TO STALL OUT. SHE WOULD TRY TO ACCELERATE AND THE VEHICLE WOULD REV, BUT WOULD NOT GO, AND WHEN IT FINALLY DID GO, IT WAS VERY JUMPY AND SLOW. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FIVE TIMES FOR THE SAME ISSUE. THE DEALER STATED THE VEHICLE NEEDED A COMPUTER UPGRADE. THE DEALER STATED IT WOULD TAKE A WHILE FOR THE UPGRADE TO WORK, BUT IT NEVER DID, AND THE PROBLEM WORSENED. THE NEXT TIME, THE DEALER STATED THE TCM NEEDED TO BE REPLACED. THE REPLACEMENT OF THE TCM, MADE THE PROBLEM EVEN WORSE. THE VEHICLE BEGAN JERKING UPON ACCELERATION AND IT FELT AS THOUGH THE TRANSMISSION WAS SLIPPING. *JB

I HAD MY FORD FOCUS FOR ABOUT 1 WEEK. BOUGHT USED FROM THE DEALER. I STARTED TO TAKE OFF FROM WALMART PARKING LOT AND THE CAR STARTED JERKING AND STALLED. SO I TOOK IT TO THE DEALERSHIP AND THEY DETERMINED IT WAS A FAULTY CLUTCH. AFTER REPAIR MY CAR HAS ONLY GOTTEN WORSE. NOW IT ROLLS BACKWARDS ON HILLS IN AUTOMATIC. GRINDS GEARS WHEN IT TRIES TO SHIFT OUT ON HILLS. AND STILL JERKS TERRIBLY WHEN TAKING OFF. THE SHOP TELLS ME ITS BECAUSE ITS BUILT LIKE A MANUAL FOR EXCELLENT GAS MILEAGE. NOTE NO MANUAL SHIFT IVE EVER DROVE "GRINDS OR JERKS" IF IT IS SHIFT RIGHT. THIS CAR IS TERRIBLY DANGEROUS

Mileage: 30,000

ON-GOING PROBLEMS WITH THE TRANSMISSION. THE FIRST INCIDENT OCCURRED APPROXIMATELY ONE MONTH AFTER PURCHASE. I TOOK IT TO THE DEALER AND THEY TOLD ME THAT THE SHUDDERING/SHIFTING PROBLEMS THAT I WAS EXPERIENCING WERE "NORMAL" AND THAT THE VEHICLE NEEDED AN ADJUSTMENT PERIOD. I WAS TOLD THAT IT WOULD SMOOTH OUT ONCE IT GOT USED TO MY DRIVING PATTERN. THE PROBLEM CONTINUED AND I TOOK IT BACK SEVERAL TIMES TO THE DEALERSHIP. EACH TIME I WAS TOLD THAT THE CAR NEEDED TO GET USED TO MY ACCELERATION. DURING ONE OF THE VISITS THE DEALER DID REPLACE THE CLUTCH ASSEMBLY AND SEVERAL SEALS. THE VEHICLE SHUDDERS BADLY, ON TAKE OFF, AND HAS BOGGED DOWN TO THE POINT THAT I FEEL UNSAFE IN THE VEHICLE. I AM COMPLETELY DISAPPOINTED IN THIS VEHICLE. *TR

Mileage: 1,000

DRIVING ON HIGHWAY IN FAST LANE AT 60 MPH, PRESSED FOOT ON ACCELERATOR AND ENGINE REVVED BUT DID NOT INCREASE SPEED. IN FACT, SLOWED DOWN. I WAS ABLE TO PUT HAZARD LIGHTS ON AND GET TO RIGHT SHOULDER (COASTING, NO ACCELERATION POWER AT ALL). ENGINE NEVER DIED. TOWED TO DEALER.(WE HAD EXTENDED WARRANTY). THEY HAD IT 4 DAYS COULD NOT FIND ANYTHING WRONG WITH IT. SINCE NO PROBLEM FOUND WE HAD TO PAY FOR OUR RENTAL AND THEIR DIAGNOSTIC FEES. AFTER RETURNING CAR TO US, SAME THING 2 DAYS LATER. BARELY AVOIDED BEING REAR-ENDED IN INTERSECTION THIS TIME. AFTER THIS 2ND INCIDENT, ENGINE LIGHT STAYED ON. 2ND TRIP TO DEALER, SINCE ENGINE LIGHT WAS ON, THEY WERE ABLE TO ADJUST SOMETHING IN COMPUTER. CAR DID OK NEXT 10 DAYS. THEN STARTED DOING THE 'REVVING ACCELERATOR' BUT NO INCREASE IN SPEED AGAIN--TWICE ALMOST CAUSING ACCIDENTS. TODAY, 5TH EPISODE IN 5TH WEEK, CAR HESITATED, ALL DASH LIGHTS CAME ON, VERY LOUD 'BOOM' OR 'THUD' IN ENGINE. WAS ABLE TO COAST TO SHOULDER. THIS CAR IS DANGEROUS AND AN ACCIDENT WAITING TO HAPPEN. FORD DOES NOT WANT TO DO ANYTHING UNLESS THEY HAVE A LIGHT THEY CAN FIX VIA WHAT A COMPUTER TELLS THEM. *JS

Mileage: 43,000

I PURCHASED A 2012 FORD FOCUS LESS THAN A YEAR AGO AND HAVE HAD TROUBLE EVER SINCE. I HAVE HAD MY CAR IN REPAIRED ONCE FOR THE TRANSMISSION ISSUES ACCELERATING AND COASTING. MY CAR IS SHAKING AND HESITATING WITH ANY TYPE OF ACCELERATION. THE CAR IS MAKING A CLUNKING NOISE WHEN DRIVING, TURNING CORNERS AND BRAKING. I AM BEYOND DISAPPOINTED WITH THE QUALITY OF THE 2012 FOCUS. I DROPPED MY CAR OFF AT THE DEALER AND WANTED IT LOOKED ASAP. I ALSO CONTACTED FORD DIRECTLY ABOUT MY CONCERNS, THEY INFORMED ME ABOUT THE DUAL CLUTCH TRANSMISSION AS A REASON FOR THE DRIVE (AN EXCUSE I HAVE HEARD NUMEROUS TIMES FROM THE DEALER). AFTER A COUPLE DAYS THE SERVICE DEPARTMENT CALLED TO LET ME KNOW THEY HAD LOOKED IT OVER AND EVERYTHING SEEMED FINE. THEY LATER TEST DROVE IT AND HE INFORMED ME THAT EVERYTHING LOOKS GREAT AND THAT THE WAY MY CAR IS DRIVING IS JUST THE WAY THESE FOCUS' DRIVE DUE TO THE DOUBLE CLUTCH TRANSMISSION. HE INFORMED ME THAT IT TENDS TO DRIVE THE WAY I WAS DESCRIBING IF PEOPLE HAVE A "LIGHT FOOT", IF I WOULD DRIVE WITH A "HEAVIER FOOT" OR "ACCELERATE FASTER" IT MOST LIKELY WOULDN'T HAVE THESE ISSUES. WHEN I BROUGHT UP THE INSTANCE WHERE THE CAR SHOOK AND MADE A LARGE CLUNK WHEN I TURNED IT OFF, HE STATED THAT IT WAS PROBABLY A "FLUKE". IT IS VERY DISCOURAGING THAT I AM TOLD THAT THIS IS JUST HOW THE FOCUS VEHICLES ARE GOING TO BE. I EMAILED FORD ABOUT THE RESULTS AND HAVE NOT HEARD BACK. I PICKED UP MY CAR AND IT STILL DRIVES JERKY AND THE CLUNKING NOISE IS EVEN LOUDER. I DROPPED IT OFF WITH 40,618 MILES AND PICKED IT UP WITH 40,630 MILES. I THINK IT IS FRUSTRATING THAT IT IS DEEMED AS A STANDARD DRIVE WITH A 12 MILE TRIP. I AM DISAPPOINTED THAT I AM EXPECTED TO HIT THE GAS HARDER TO HOPEFULLY HAVE A SOMEWHAT LESS JERKY DRIVE... NOT SURE HOW TO DO THAT IN PARKING LOTS AND NEIGHBORHOODS. I DO NOT FEEL THAT I HAVE A SAFE QUALITY VEHICLE AND DON'T KNOW WHAT TO DO NEXT. *JS

IN THE PAST YEAR, I HAVE EXPERIENCED ISSUES WITH MY TRANSMISSION WHERE MY CAR HAS DIFFICULTIES SHIFTING FROM 1ST TO 2ND GEAR. IT SHUTTERS AND JOLTS, FEELS LIKE I HAVE A MANUAL TRANSMISSION. I COMMUTE DAILY, ESPECIALLY IN TRAFFIC, SO THIS HAS NEVER BEEN ACCEPTABLE. ON JUNE 1ST, I WAS IN A PARKING GARAGE COMING AROUND A CORNER WHEN MY TRACTION CONTROL LIGHT APPEARED AND I LOST POWER TO THE ENGINE. THE INTERIOR LIGHTS, RADIO, AC WERE STILL WORKING, I JUST COULDN'T MOVE THE CAR. I WAS STALLED AND WAS NEARLY HIT A FEW TIMES SINCE I WAS STUCK IN A TURN. I TRIED TURNING THE CAR ON AND OFF, NO LUCK. I HAD MY CAR TOWED HOME, AND FORD TOWED IT TO THE DEALERSHIP THE NEXT MORNING WHERE I WAS TOLD THE CAR WAS STUCK IN GEAR. IT NEEDED A NEW TRANSMISSION MODULE. THE NEW MODULE WAS REPLACED AND I WAS TOLD MY CAR WAS READY FOR PICK UP. I WENT IN THE NEXT DAY, THE PORTER PULLED UP MY CAR AND I COULD NOT DRIVE IT OFF THE LOT, BECAUSE NOW IT WAS STUCK IN "PARK". I WAS VERY FRUSTRATED AND I WAS TOLD BY THE DEALERSHIP THAT THE COMPUTER MAY HAVE HAD A GLITCH WHEN REPROGRAMMING OR IT MAY HAVE RESET ITSELF. I WAS TOLD THIS CAN MORE THAN LIKELY HAPPEN AGAIN, HOW DISAPPOINTING. I DON'T FEEL SAFE DRIVING MY CAR AND ESPECIALLY LONG DISTANCES. I'M AFRAID THIS CAN HAPPEN AGAIN, BUT EVEN WORSE, WHILE I'M ON THE ROAD. NEEDLESS TO SAY I WILL BE LOOKING INTO LEMON LAW OR TRADING IN THIS VEHICLE. *TR

Mileage: 47,000

WHEN EXITING GROCERY STORE PARKING LOT, AS WE PULLED OUT INTO TRAFFIC, THE CAR EXPERIENCE A SUDDEN LOSS OF ACCELERATION/DRIVE TRAIN POWER, WHILE ELECTRICAL SYSTEMS STARTED TO FLASH, AND ELECTRONIC GEAR INDICATOR TRANSITIONED FROM GEAR TO GEAR. RPMS, WERE STILL REGISTERING AND ON ACCELERATION, DRIVE TRAIN WAS UNRESPONSIVE. THIS HAPPENED ALL WHILE IN TRAFFIC, WHEN ONCOMING VEHICLES WERE APPROACHING. WE TURNED ON HAZARD LIGHTS AND MOVED TO THE ROAD SHOULDER. POWERED OFF CAR FOR A MINUTE, THEN RESTARTED. CAR STARTED BUT STILL EXPERIENCED SEVERE HESITATION ON ACCELERATION, AND SEEMED AS IF IT WAS STRUGGLING TO STAY ON. PULLED ONTO A SIDE STREET TO GET OUT OF TRAFFIC, THEN AFTER TURNING CAR OFF, IT WOULD NOT TURN BACK ON. AFTER APPROX. 10 MINUTES, TRIED TO TURN ON CAR AGAIN, AND IT STARTED. WAS ABLE TO CAREFULLY DRIVE CAR HOME, HOWEVER CHECK ENGINE LIGHT HAS NOW BEEN ILLUMINATED. THIS WILL BE THE 5TH INSTANCE (ALL INSTANCES DOCUMENTED BY DEALER, AND SERVICED BY DEALER) THAT THE CAR HAS HAD THIS ISSUE, AND WE HAVE BROUGHT IT TO THE ATTENTION OF THE DEALERSHIP, WITH NO 100% REMEDY BEING GIVEN. WILL BE TAKING CAR IN ONCE AGAIN TO DEALERSHIP FOR SERVICE AND HOPEFULLY RESOLUTION OF THIS ONGOING ISSUE OF HESITATION ON ACCELERATION, AND TOTAL FAILURE OF DRIVE TRAIN DURING VEHICLE OPERATION. *TR

Mileage: 49,000

SHUDDER VIBRATIONS AND ACCELERATION LAG DUE TO THE MALFUNCTION OF THE DTC (DUEL CLUTCH TRANSMISSION) IN MY 2012 FORD FOCUS. *TR

Mileage: 30,000

CAR'S TRANSMISSION FELT SLUGGISH (HESITATE TO ACCELERATE) AFTER 15-20 MINUTES OF LOW-SPEED DRIVING (0-10MPH) IN A TRAFFIC JAM. TEN MINUTES LATER, ENGINE STALLED ON FREEWAY AT 70MPH. TACHOMETER DROPPED TO 0 AND SPEEDOMETER DISPLAYED WAS 0. CAR RESTARTED, AND CONTINUED TO BE DRIVEN FOR 15 MINUTES. GEAR DISENGAGED WHEN TURNING INTO A PARKING SPACE, CAR ROLLED BACKWARDS. POWER DID RESUME AFTER 2 SECONDS WHILE CONSTANTLY GIVING GAS. RESTARTED THE CAR AFTER AROUND 30 MINUTES, CAR STALLED AGAIN FEW MINUTES LATER. ENGINE WOULD NOT RESTART INSTANTLY. ONLY CLICKING NOISE WAS HEARD IN THE ENGINE BAY WHEN TURNING KEYS. WAITED 10-15 MINUTES TO RESTART. CAR ACCELERATED TO 70MPH BEFORE STALLING AGAIN AFTER 1-2 MINUTES. GEAR INDICATOR WAS FLASHING. WHEN THE CAR STALLED, ENGINE RAVED WITH LOST OF POWER FOR 1-2 SECONDS. CAR FELT LIKE IN NEUTRAL EVEN SHIFTER WAS IN DRIVE. TACHOMETER THEN DROPPED TO 300RPM AND NEVER RAV AGAIN. CAR WAS PULLED OVER. THE CYCLE OF STALLING AND RESTART REPEATED 5-6 TIMES UNTIL I ARRIVED HOME. THE NEXT DAY CAR WAS DRIVABLE AGAIN (I ONLY HAVE A 5-MILE COMMUTE). SIMILAR TROUBLES OCCURRED THREE WEEKS AGO WHEN CAR WAS TOTALLY DISABLED AFTER 20-30 MINUTES PARKING LOT DRIVING. CAR HARDLY RESTART AND REFUSE TO GO INTO GEAR. GEAR INDICATOR CONSTANTLY BLINKED. I PREVIOUSLY THOUGHT THE ISSUES WERE RELATED TO THE USAGE OF S GATE, WHERE IT HAPPENED FOR TWO INSTANCE. THERE ARE 3 OCCURRENCES OF SIMILAR TROUBLES. FIRST TIME WAS ABOUT A MONTH AGO WHEN CAR REFUSED TO START, BUT IT WAS PERFECTLY DRIVABLE AGAIN AFTER BEING COOL DOWN FOR A NIGHT. TOWED TO DEALER BUT PROBLEM COULD NOT BE DUPLICATED. THE REASON THAT PROMPTS ME TO WRITE THIS REPORT IS DUE THE LOST OF POWER ON FREEWAY WHICH I BELIEVE IS A SAFETY RELATED ISSUE. ALSO, THERE DOESN'T SEEM TO BE A TROUBLE CODE IN THE COMPUTER, WHICH MAKES IT HARD FOR DEALERS TO DIAGNOSE THE PROBLEM. *TR

Mileage: 47,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE MADE A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE MOTOR MOUNTS FRACTURED. AS A RESULT, THE ENGINE DROPPED AND DAMAGED THE AXLE AND CVC JOINT. IN ADDITION, THE CONTACT STATED THAT THE PASSENGER'S SIDE SEAT BELT WAS CONSTANTLY BECOMING STUCK PREVENTING THE PASSENGER FROM EXITING THE VEHICLE IN A TIMELY FASHION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 92,000.

Mileage: 92,000

WAS DRIVING ON THE STREET FOR ABOUT 25 MINUTES AND WHEN I STOPPED BEHIND ANOTHER CAR ON A STOP SIGN, THE CAR WOULD NOT ACCELERATE, IT HAPPENED TO MY SON ALSO WHO TOLD ME TO TURN THE CAR OFF AND THEN RE-START IT, IT DID, BUT WHEN MY SON TOOK THE CAR TODAY, IT HAPPENED TO HIM AND THIS TIME WOULD NOT START. WENT TO HELP HIM 20 MINUTES LATER AND THIS TIME IT TURNED ON, I DROVE BEHIND HIM ALL THE WAY HOME (ABOUT 30 MINUTES) AND MO PROBLEM? CAN'T TRUST TO DRIVE THIS CAR ANY MORE, I'M TAKING IT TO THE DEALER ON WEDNESDAY (EARLIER APPOINTMENT THEY HAD), BUT AFTER READING THE COMPLAINTS I'M AFRAID I CAME TO BE ANOTHER VICTIM, JUST BOUGHT THE CAR LAST DECEMBER 2013! *TR

Mileage: 45,000

DRIVING DOWN HIGHWAY, CAR LOST POWER, THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT CAME ON. WOULD NOT ACCELERATE, BRAKES WOULD NOT FUNCTION PROPERLY TO STOP. WHEN I FINALLY GOT THE CAR STOPPED IN A PARKING LOT NEXT TO MY PLACE OF BUSINESS, THE CAR WOULD NOT START UP AGAIN, AND WHEN IT DID, IT WOULD NOT GO INTO ANY GEAR. SAT IN THE PARKING LOT FOR 30 MINUTES TRYING TO GET THE CAR TO START UP AND GO INTO GEAR. WHEN IT FINALLY DID GO INTO GEAR, I GOT IT TO MY PLACE OF BUSINESS 2 BLOCKS DOWN AND PARKED IT. I AM AFRAID TO DRIVE THE CAR AS IT IS A MAJOR SAFETY ISSUE. THERE HAVE BEEN RECALLS ON THE ELECTRIC VERSION OF THIS CAR, BUT NOT THE GASOLINE VERSIONS. THIS NEEDS TO BE A RECALL ON ALL OF THESE MODELS AS THERE ARE SEVERAL HUNDRED COMPLAINTS ONLINE ABOUT THE SAME ISSUE. FORD WILL NOT DO ANYTHING ABOUT THESE ISSUES UNLESS THE CAR IS TAKEN TO ONE OF THEIR DEALERSHIPS, WHICH IN PAST EXPERIENCE, THEY DON'T DO ANYTHING AT THE DEALERSHIP EXCEPT OVERCHARGE FOR DIAGNOSING THE CAR, AND FOR THEM TO TELL YOU NOTHING IS WRONG WITH IT AND THAT THEY KNOW THERE ARE ISSUES WITH THE CARS, BUT THEY DO NOT HAVE A FIX FOR THEM AND THEY CAN CHANGE THE PARTS, HOWEVER THAT WILL NOT SOLVE THE PROBLEM AND IT WILL HAPPEN AGAIN. I HAVE BEEN TOLD THIS BY THE MANAGER AT A DEALERSHIP AND HE HAS STATED THERE IS NOTHING HE CAN DO TO CHANGE THE SITUATION. THIS IS A MAJOR SAFETY ISSUE AND SOMEONE NEEDS TO LOOK INTO FORD FOR THE SAME ISSUES GM IS HAVING WITH THEIR SMALL CARS. *TR

Mileage: 80,000

TRANSMISSION ISSUES, JERKING, JUMPING, JOLTING FORWARD, SLUGGISH, LACK OF POWER, FEELS LIKE THE CAR IS GOING TO CUT OFF. THIS HAPPENS AT SLOW SPEEDS, FAST SPEEDS, AT A STOP, IDLING, ETC. YOU NAME A CONDITION OF THE CAR AT VARIOUS SPEEDS AND IT HAS TRANSMISSION ISSUES. I TOOK IT TO FORD TO FIX AND THEY SAID IT WAS A "KNOWN" ISSUE, THEY UPDATED THE SOFTWARE AND CALIBRATED. IT STILL HAS THE SAME ISSUES, THE PROBLEM IS NOT RESOLVED. *TR

Mileage: 13,500

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE LEAKED A SMALL AMOUNT OF OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,971.

Mileage: 9,971

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD HESITATE AND STALL WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WOULD ALSO SHAKE VIOLENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 24,155. KMJ

Mileage: 21,000

THIS CAR HAS BEEN THE SHOP 4 TIMES FOR THE SAME PROBLEM. THE CAR RANDOMLY DOES NOT START FOR A PERIOD OF TIME, ABSOLUTELY NO RHYME OR REASON. IT DOES START EVENTUALLY. EVERYTHING ELECTRICAL COMES ON, INTERIOR LIGHTS, A/C, HEATER, RADIO, EXTERIOR LIGHTS, JUST NO ENGINE. THE PROBLEM ONLY OCCURS AFTER BEING DRIVEN. IN OTHER WORDS, IT NEVER HAPPENS FIRST THING IN THE MORNING AFTER SITTING ALL NIGHT, IT NEVER HAPPENS AFTER A FULL WORK DAY (SITTING 8 HOURS). THE LONGEST PERIOD OF TIME IT HAS SET AND STILL NOT STARTED IS ABOUT 3 HOURS. THE PROBLEM ALSO NEVER OCCURRED UNTIL THEY HAD TO REPLACE THE TRANSMISSION. *TR

Mileage: 29,187

RPM'S WERE EXCEEDING 4K-5K AT 25 MPH, ENGINE LIGHT CAME ON. I PULLED OVER, TURNED THE CAR OFF AND LET THE CAR SIT FOR 10MINUTES. STARTED CAR, CONTINUED DRIVING 25 MPH AND RPMS ONCE AGAIN EXCEEDED 4K-5K UNTIL THE CAR CAME TO A SLOW AND SUDDEN STOP. CAR IS AT THE DEALERSHIP WHERE IT WAS PURCHASED FOR 5 DAYS (AND COUNTING) NOW, SERVICE DEPARTMENT IS CLAIMING THE ENGINE LIGHT IS OFF AND THERE IS NO HISTORY IN THE COMPUTER REFLECTING A DIAGNOSTIC CODE - THEN THEY SHOULD FIX THAT TOO! I HAD A PASSENGER IN THE CAR THAT WITNESSED THIS EVENT, I WANT TO AVOID ANY LEGAL ACTION, BUT I AM DOCUMENTING EVERYTHING IN THE EVENT I HAVE TO. I TYPICALLY DRIVE ON THE TURNPIKE/HIGHWAY AND I AM GRATEFUL THIS DID NOT OCCUR DURING RUSH HOUR ON THE TURNPIKE/HIGHWAY. I CONTACTED FORD CORPORATE AND THEY WERE VERY SELECTIVE WITH THEIR WORDS "THIS VEHICLE DOES NOT HAVE ANY RECALLS PENDING", BUT WOULD NOT ANSWER ANY GENERAL QUESTIONS EX. "IS THERE ANY SERVICE BULLETINS THAT WERE SENT TO YOUR TECHNICIANS REGARDING THE TRANSMISSION/ENGINE?" THEIR RESPONSE "THIS VEHICLE DOES NOT HAVE ANY SERVICE BULLETINS...ETC." THEY FINALLY DIRECTED ME TO THIS WEBSITE AND I ONLY HOPE THE RIGHT PEOPLE READ MY COMPLAINT TO BETTER RESOLVE MY ISSUE. *JS

Mileage: 29,000

THIS FORD FOCUS EXHIBITS STRANGE AND DANGEROUS SHAKING AND STUTTERING BETWEEN GEARS 1 AND 2. IT HAS DONE THIS WITH INCREASING FREQUENCY SINCE WE GOT THIS CAR IN 2011. IT FEELS LIKE IT WILL STALL AT ANY MOMENT. IT ALSO HAS NEARLY STALLED SEVERAL TIMES WHEN STOPPED AT A LIGHT AND SOMETIMES ROLLS BACKWARDS WHILE IN DRIVE EVEN THOUGH IT IS AN AUTOMATIC. THE DEALERSHIP SAYS THESE THINGS ARE NORMAL BECAUSE IT IS A 'SPORTY-MODEL CAR' AND IT TAKES THE ENGINE TIME TO ADJUST TO A PERSON'S DRIVING STYLE. THE FORD FOCUS MODEL YEARS AFFECTED WITH THIS PROBLEM SHOULD BE RECALLED BY FORD ASAP. *TR

Mileage: 100

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ONGOING TRANSMISSION ISSUES. *SMD THE CONSUMER STATED EACH TIME VISITED THE DEALER, SHE WAS INFORMED IT WAS ONLY A PROGRAMMING ADJUSTMENT. THE CONSUMER HAS BEEN TO THE DEALER 10 TIMES, FOR THE SAME PROBLEM. THE CONSUMER STATED THE TRANSMISSION WAS UNPREDICTABLE. NOT ONLY DID THE CLUTCH SLIP BETWEEN FIRST AND SECOND GEARS, THE VEHICLE INTERMITTENTLY HESITATED WHEN TAKING OFF FROM A COMPLETE STOP. ALSO, THE ENGINE WOULD SHAKE AT 55 MPH AND CONTINUED TO SHAKE EVEN AT 70 MPH. *JB

ON MARCH 13TH, I WAS DRIVING AT APPROXIMATELY 55 MILES PER HOUR. ALL OF THE SUDDEN I LOST COMPLETE POWER IN MY CAR. THE RPMS REVVED UP EXTREMELY HIGH AND I GAINED NO POWER WHEN PUSHING ON THE ACCELERATOR. I LOST ALL SPEED IN A MATTER OF SECONDS AND WAS FORCED TO PULL OVER. I WAS ALMOST HIT BY ANOTHER CAR AS I WAS ATTEMPTING TO GET OUT OF THE WAY. STEERING BECAME HARD AND IT TOOK MORE EFFORT TO BREAK AND SLOW THE CAR. I TURNED THE CAR OFF AS SOON AS I CAME TO REST. I ATTEMPTED TO RESTART THE CAR AND THE CAR WOULD NOT EVEN TURN OVER. I CALLED A TOW TRUCK AND HAD MY CAR TOWED TO FORD. THEY HAD THE CAR FOR 4 DAYS AND REPLACED THE TRANSMISSION CONTROL MODULE (TCM). THE PART WAS COVERED UNDER THE EMISSIONS WARRANTY ACCORDING TO FORD. I WAS TOLD THE CAR WAS FIXED AND SENT ON MY WAY. ON MARCH 24TH THE CAR BROKE DOWN AGAIN. THE CAR DID THE SAME THING AS THE FIRST TIME AND AGAIN ALMOST CAUSED A CAR ACCIDENT IN WHICH SERIOUS INJURY COULD HAVE RESULTED. I SAT WITH THE CAR TURNED OFF FOR APPROXIMATELY 5 MINUTES AND THEN TRIED TO RESTART THE CAR. THE CAR RESTARTED ON THE 4TH TIME. I CALLED MY LOCAL FORD AND ASKED IF IT WAS SAFE TO ATTEMPT TO DRIVE OVER, THEY SAID IT WAS. THEY HAVE NOW HAD THE CAR FOR ONE WEEK AND ARE UNABLE TO LOCATE AN ISSUE. I WAS GIVEN A LOANER VEHICLE WHICH THEY HAVE NOW DEMANDED THEY GET BACK. I BEEN TOLD THE PROCESS OF FORD DECIDING WHAT TO DO CAN TAKE UP TO 2 MONTHS. I AM NO LEFT WITH NO CAR AND FORD IS CLAIMING NO RESPONSIBILITY AND PROVIDING NO CUSTOMER SERVICE. FORD NEEDS TO FIX THIS ISSUE AND REFUND THOSE AFFECTED. *TR

Mileage: 62,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, A METAL TO METAL RATTLING NOISE EMITTED OUTSIDE OF THE VEHICLE. THE TRANSMISSION SLIPPED GEARS AND THE VEHICLE BEGAN TO VIBRATE WITH HESITATION. THE FAILURE OCCURRED SPORADICALLY WHEN SHIFTING INTO SECOND GEAR. ADDITIONALLY, WHEN THE BRAKE PEDAL WAS DEPRESSED WHEN DRIVING ON AN INCLINE THE VEHICLE WOULD ROLL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE EACH TIME THE COMPUTER MODULE WAS REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Mileage: 14,000

DURING A TIGHT TURN ON A BENDY ROAD GOING ABOUT 55 MPH THE VEHICLE LOST ALL POWER. AS IF SOMEONE TURNED THEY KEY OFF. LIGHTS, INFOTAINMENT, STEERING, BRAKES, EVERYTHING WAS EFFECTED. LUCKILY STEERING DOESN'T LOCKUP ON A FORD FOCUS. AND CAN BE STEERED BUT WITHOUT POWER ASSIST. ONCE AT A COMPLETE STOP, THE CAR COULD BE RESTARTED WITH NO INSTRUMENT LIGHTS ON, AS IF NOTHING HAPPENED. *TR

Mileage: 12,000

SHUTTERING AND STALLING UPON ACCELERATION.CAR TENDS TO ROLL BACKWARDS FOR NO APPARENT REASON ON SLIGHT INCLINE. SPEED ACCELERATION AND SPEED DECELERATION AT RANDOM TIMES. CAR HESITATES BADLY WHEN ACCELERATING ON TO ON RAMP TO MERGE WITH INTERSTATE TRAFFIC OR TO PASS A VEHICLE ON THE HIGHWAY. IT'S LUCK OF THE DAY IF YOU ACCELERATE AND ACTUALLY LIVE OR GET HIT WHEN CAR SHUTTERS AND HESITATES. GOOD LUCK FOCUS OWNERS. *TR

Mileage: 25,600

THE TRANSMISSION "SKIPS, FLUTTERS OR JUST NOT KICK IN" WHEN MOVING FROM A STOPPED POSITION TO AN ACCELERATED SPEED. SEEMS LIKE THE TRANSMISSION STALLS OUT AND THEN GRABS. IT DOES IT QUITE OFTEN AND I WAS ALMOST REAR-ENDED ON SEVERAL OCCASIONS SO FAR BY THIS HICK-UP IN THE TRANSMISSION. I AM GOING TO TAKE IT BACK TO BAXTER FORD IN OMAHA AND SEE IF THE PROBLEM CAN BE FIXED OR NOT. THEY MAY GET THE CAR BACK. *TR

Mileage: 30,000

I PURCHASED THIS VEHICLE ON MARCH 21, 2012 AND FIRST TOOK IT INTO THE DEALERSHIP APRIL 4, 2012 BECAUSE THE TRANSMISSION BOGGS FOR THE STARTUP 0 TO APPROXIMATELY 20 MPH. THIS CREATED A SAFETY HAZARD WHEN PULLING INTO ONCOMING TRAFFIC BECAUSE THE VEHICLE HAD NO POWER, ESPECIALLY WHEN IN A STOPPED POSITION. PASSING VEHICLES WAS UNSAFE IF YOU WERE IN THE LOWER GEARS OF THE TRANSMISSION DUE TO LACK OF POWER. ANOTHER SAFETY HAZARD IS THAT THE VEHICLE DRIFTS BACKWARDS WHEN I TAKE MY FOOT OFF OF THE GAS PEDAL, AS IF IT WAS A STANDARD SHIFT TRANSMISSION. THIS WAS ESPECIALLY DANGEROUS ON A HILL OR A GRADE . THIS VEHICLE ALSO DRIFTS BACKWARDS WHEN YOU PUT YOUR VEHICLE IN PARK AND RELEASE THE BRAKE PEDAL, CAUSING DANGER TO PEDESTRIAN OR VEHICLES BEHIND YOU. I HAVE TAKEN THIS VEHICLE BACK NUMEROUS TIMES SINCE I HAVE OWNED IT FOR THE SAME TYPES OF PROBLEMS WITH THE TRANSMISSION (NOW AT VARIOUS SPEEDS) AND DRIFTING BACKWARDS. THE DEALERSHIP HAS MADE NUMEROUS ADJUSTMENTS AND CHANGES TO THE TRANSMISSION, BUT TO DATE THIS VEHICLE BASICALLY REMAINS, IN MY OPINION, A SAFETY HAZARD. TO DATE, FORD COMPANY STATES THAT ALL OF THE ABOVE HAS A REASON AND STATES THAT IT IS "NORMAL" FOR THIS NEW TYPE OF TRANSMISSION. IN MY OPINION, THIS TRANSMISSION EVOLVED TO SAVE GAS, NOT LIVES. *TR

Mileage: 665

TL* THE CONTACT OWNS A 2012 FORD FOCUS SE. THE CONTACT STATED WHILE DRIVING, THE CAR WOULD VIOLENTLY SHUDDER AND SHAKE, A GRINDING NOISE COULD BE HEARD IN THE FRONT OF THE VEHICLE AND IT STALLED INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE CONTROL MODULE WAS DEFECTIVE AND A NEW SEAL WAS INSTALLED. THE DEALER REPAIRED THE DEFECT; HOWEVER, A DAY AFTER PICKING UP HER VEHICLE THE FAILURES PERSISTED. WHILE DRIVING SHE ALSO HEARD A "CLUCKING" NOISE IN THE SAME PLACE SHE PREVIOUSLY HEARD THE GRINDING NOISE. THE VEHICLE WAS TOWED AGAIN BACK TO THE DEALER WHO STATED THAT THEY COULD NOT FIND ANY DEFECTS SHE "JUST HAVE TO GET USE TO HER VEHICLE". WHEN THE CONTACT DROVE THE VEHICLE HOME THE TRANSMISSION OVER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 MILES. UPDATED 04/17/14*LJ THE CONSUMER STATED THE TRANSMISSION WAS REPLACED. HOWEVER, THE SHUDDER CONTINUED. UPDATED 05/20/14

Mileage: 20,000

MY CAR HAS ALMOST GOTTEN ME IN 3 ACCIDENTS AND IT ROLLS BACK ON HILLS I WAS PULLING INTO A DRIVE WAY AND IT STARTED TO ROLL BACK THEN IT SLOWED DOWN AND THERE WAS A LOAD NOISE AND WE STARTED ROLLING BACKWARDS IT WAS JUST A DRIVE WAY. THE CAR HAS ABSOLUTELY NO POWER AT ALL IT STUTTERS AND WHEN YOU ARE DRIVING IN BUSY PLACES AND YOUR CAR WONT PICK UP ENOUGH TON ENTER ON THE HIGHWAY OR FREEWAY ITS SCARY AND ITS UNSAFE IT WILL SHAKE THE WHOLE CAR WHEN IT PULLS BACK AND STUTTERS. IT IS AWFUL AND I WENT ON A 3 HOUR DRIVE TO GO ON VACATION I ACTUALLY RENTED A CAR INSTEAD OF TAKING MY BRAND NEW CAR THAT I GOT TO LAST ME YEARS FRO NOW WAS THE PLAN IF IT MAKES IT ANOTHER 1 YEAR I WILL BE SURPRISED VERY DANGEROUS FORD. *TR

Mileage: 23,892

AFTER ABOUT 30-45 MINS OF DRIVING THE CAR WILL BEGIN TO SHUDDER GOING FROM 1ST TO 2ND GEAR. IT OCCURS MOST NOTICEABLY DRIVING FROM A STOP. I HAVE BROUGHT MY CAR IN NUMEROUS TIMES AND HAVE BEEN TOLD NUMEROUS EXCUSES. AT THIS TIME IT IS GETTING ANNOYING, HOWEVER IT BECOMES A CONCERN WHEN TURNING ONTO ROADS BECAUSE IT DOES NOT PRODUCE ANY POWER DURING THIS TIME. ITS ONLY A MATTER OF TIME BEFORE A ACCIDENT OCCURS BECAUSE OF THIS ISSUE. THERE NEEDS TO BE A RECALL ON THE TRANSMISSION ON THE 2012 FORD FOCUS. UPDATED 03/25/14*LJ ALSO, AN OIL LEAK WAS FOUND, THE VEHICLE WOULD SHUDDER IN REVERSE AND IT FELT AS THOUGH THE TRACTION CONTROL WAS ENGAGING. *TR

Mileage: 12,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400. THE VIN WAS UNAVAILABLE. UPDATED 2/11/14*CN

Mileage: 400

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE SITTING AT A RED LIGHT, SHE ATTEMPTED TO ACCELERATE BUT THE PARKING AID MALFUNCTION, CHECK ENGINE AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,300.

Mileage: 33,300

THIS IS AN ONGOING PROBLEM!!!! MY VEHICLE VIBRATES WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP. IT HESITATES AND DOES NOT WANT TO ACCELERATE AND IT APPEARS TO NOT WANT TO SHIFT GEARS. DOES THE SAME THING AT LOW SPEEDS AS WELL.WHEN PULLING OF FROM A STOP POSITION SOUNDS LIKE A RATTLING OR SOMETHING MAKING A CRANKING NOISE. ALSO CAR STALLS AT TIMES. TAKING OFF FROM STOP SIGN CAR STALLS WHEN GAS IS PRESSED. MY CAR ROLLS BACK WHEN TAKING OFF FROM AN INCLINE AND A FLAT SURFACE. *TR

Mileage: 49,000

WHILE TRAVELING DOWN THE INTERSTATE THERE WAS A SUDDEN LOSS OF POWER WHILE PRESSING THE GAS AND HESITATION WHEN POWER FINALLY RETURNED. *TR

Mileage: 15,860

VEHICLE VIBRATES WHEN TRYING TO ACCELARATE FROM A COMPLETE STOP. HESITATES AND DOES NOT WANT TO ACCELARATE. APPEARS TO NOT WANT TO SHIFT GEARS. DOES THE SAME THING AT LOW SPEEDS AS WELL. *TR

Mileage: 250

CLUTCH QUIT AT APPROX. 26,000MI. THIS WAS PRECEDED BY HEAVY SHUDDERING AND VIBRATIONS (FOR APPROXIMATELY THREE WEEKS). THE MANUFACTURER, FOMOCO, DIAGNOSED THE PROBLEM TWO WEEKS AGO BUT WAS UNABLE (OR UNWILLING) TO IMMEDIATELY REPLACE THE PART, PUTTING ME IN A LONG, "BACKORDER" QUEUE. MY PERSONAL FEELING IS THAT THE TRANSMISSION IS DEFECTIVE AND SHOULD BE SUBJECT TO A RECALL. *TR

Mileage: 26,000

CAR STOPS DEAD AND THE "STOP SAFELY NOW" LIGHT COMES ON. *TR

Mileage: 3,800

I HAVE ONLY OWNED THIS 2012 FORD FOCUS FOR APPROX. 6 WEEKS. IT HAS BEEN HESITATING, SPUTTERING, AND JERKING UPON ACCELERATION AND WHEN DRIVING AT LOW SPEEDS SINCE THE FIRST DAY I OWNED IT. AT FIRST IT WAS INTERMITTENT BUT NOW IT HAPPENS MOST ALL THE TIME. WHEN I STOP AND TAKE OFF IT FEELS LIKE IT IS GOING TO STALL OUT. WHEN ON AN INTERSTATE RAMP I FEEL I CANNOT GET UP TO A HIGHER SPEED FAST ENOUGH. I TOOK IT TO THE DEALER FOR SERVICE. THE DEALER SAID THAT THEY WOULD NEED TO DROP THE ENGINE, REPLACE THE SEALS (THERE IS LEAKING AROUND THE SEALS) AND REPLACE THE CLUTCH. AND, THE SEALS ARE ON BACK-ORDER FOR 2 TO 3 WEEKS! THEY SAY IT IS SAFE TO DRIVE AND TO LET THEM KNOW IF IT WORSENS (HOW CAN IT GET WORSE). THEY MAY SAY IT IS SAFE, BUT I SURE DO NOT FEEL SAFE OR COMFORTABLE DRIVING THIS CAR. I HAVE READ HUNDREDS OF COMPLAINTS FROM OTHER FOCUS OWNERS ON THIS SAME ISSUE. FORD NEEDS TO RECALL THESE CARS AND LISTEN TO CONSUMERS. THIS IS A DEFECT THAT NEEDS FORD'S OWNERSHIP. I HAVE BEEN IN CONTACT WITH FORD AND HAVE A CASE NUMBER. THANK YOU. *TR

Mileage: 25,700

WHILE DRIVING APPROX 30 MILES PER HOUR ON A B ROAD, JUST AFTER TURNING RIGHT THE CAR DISPLAYED A "STOP SAFELY NOW" WARNING AND THE CAR LOST ALL POWER TO THE DRIVE TRAIN AND THE CAR LITERALLY STOPPED MOVING. LUCKILY, THERE WAS NO ONE BEHIND ME WHEN THE FAULT OCCURRED. I POWER CYCLED THE CAR AND I WAS ABLE TO DRIVE AWAY AFTER A FEW MINUTES. I HAVE NEVER HAD AN ISSUE WITH THE CAR UNTIL LAST NIGHT.

Mileage: 10,960

WHILE DRIVING THROUGH UPTOWN CHARLOTTE, THE CAR GAVE A "STOP SAFELY NOW" ALERT AND THE CAR LOST POWER. IT COASTED ENOUGH TO ROLL TO THE RIGHT LANE AND THEN DIED. I COULD NOT GET THE WARNING FLASHERS TO WORK. I TRIED FOR ABOUT 7 MINUTES TO GET THE CAR TO TURN OFF, EVERY COMBINATION I KNEW. AFTER THAT, THE CAR 'RESET' AND I WAS ABLE TO GET IT TO START. I DROVE AWAY AS IF NOTHING HAPPENED. IT HASN'T HAPPENED SINCE. IT'S NOT COOL TO HAVE THE CAR QUIT IN TRAFFIC LIKE THAT. I THINK THE BATTERY CONTROL COMPUTER PICKED UP A RADIO FREQUENCY INTERFERENCE. *TR

Mileage: 15,900

THE VEHICLE CAME TO A COMPLETE STOP IN FRONT OF THE CALDECOTT TUNNEL THAT SEPARATES THE EAST BAY TO CONTRA COSTA COUNTY. THE VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC DURING COMMUTE TIME. ALSO RESULTED IN A TERRIBLE BACKUP ON THE HIGHWAY. SPENT OVER 3 HOURS DEALING WITH THIS BREAK DOWN THAT INCLUDED FINDING CARE FOR OUR CHILDREN AND FINDING SOMEONE TO PICK HER UP AT DEALERSHIP AS IT WAS AFTER HOURS. *TR

Mileage: 5,000

THE FORD FOCUS 2012 IS A TRUE LEMON! IT RUNS ROUGH JERKING MOVEMENTS ESP IN LOW GEAR. IT HAS LACK OF ACCELERATION. I BOUGHT THIS CAR NEW AND HAVE HAD IT TO THE DEALERSHIP FOUR TIMES ONLY TO BE TOLD ITS ALL NORMAL FOR THE 2012. HOWEVER I FEEL ITS NOT NORMAL! MY LAST VISIT I WAS HANDED A SHEET FILLED WITH '' NORMAL'' THINGS TO EXPECT! THE DEALERSHIP REFUSED TO ALLOW ME TO TRADE IT BACK IN. I WROTE TO THE FORD MOTOR CO AND I ONLY GOT A VERY NICE LADY WHO JUST KEPT SAYING OH I AM SO SORRY. THEY ALONG WITH THE WILLIS FORD DEALER IN SMYRNA DE ACTED LIKE IT WAS JUST ME WITH THIS COMPLAINT. AFTER VIEWING THE PAGES AND PAGES OF COMPLAINTS MOST LIKE MYSELF I CAN SEE I AM FAR FROM ALONG. WHAT CAN BE DONE ? SO FAR I SEE NOTHING BEING DONE ABOUT THIS SERIOUS PROBLEM. *TR

I PURCHASED A NEW 2012 FORD FOCUS EV ON JUNE 7, 2013. TWICE (STILL IN JUNE), WHILE DRIVING AT SPEEDS APPROXIMATELY 50 MPH, THE "STOP SAFELY NOW" WARNING CAME ON AND THE VEHICLE LOST POWER. BOTH TIMES I WAS ABLE TO RESTART THE VEHICLE WITHIN A COUPLE OF MINUTES. I MADE SURE TO NOTE ALL THE INDICATORS TO PROVIDE THE FORD SERVICE TECHS AS MUCH INFORMATION AS POSSIBLE. WHEN I BROUGHT THE VEHICLE IN TO BE SERVICED, THE TECHNICIANS PROFESSED NO KNOWLEDGE OF THE ISSUE AND CONTACTED FORD FOR SUPPORT. THEY COULD NOT REPEAT THE ISSUE AND THE CAR HAD NO LOG OF THE EVENTS. FINALLY, I WAS TOLD THE PROBLEM WAS A FAULTED POWER CONTROL MODULE (PCM). UNFORTUNATELY, THIS PART WAS ON A NATIONAL BACKORDER FOR 6 WEEKS (PROBABLY AS A RESULT OF THE KNOWN PROBLEMS). AFTER THE PART WAS FINALLY REPLACED, I WAS TOLD THAT THE PCM WOULD NOT PROGRAM CORRECTLY, AND THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. END RESULT, I HAVE MY VEHICLE BACK, JUST IN TIME TO TAKE IT BACK FOR A RECALL. AT LEAST IT HASN'T STALLED ??. YET. *TR

Mileage: 2,250

THE INCIDENT HAPPENED ON 8/28/13 AS I TRIED TO PULL ONTO THE BUSY INTERSECTION. MY CAR DID NOT WANT TO CHANGE GEARS AND HAD NO POWER AT ALL. I HAD TO BE TOWED SINCE I WAS OVER AN HOUR AWAY FROM MY HOME. MY CAR HAS BEEN IN THE SHOP SINCE THIS DATE. I CALLED ON 8/30/13 AND WAS TOLD BY THE DEALERSHIP THAT IT WAS OK FOR ME TO TAKE MY CAR AND DRIVE IT OVER THE HOLIDAY WEEKEND. I ASKED IF IT WOULD HURT THE CAR TO DRIVE IT AND ALSO IF IT WOULD BE SAFE. THE TECHNICIANS ASSURED ME THAT IT WOULD BE PERFECTLY FINE AND THAT I WAS TO RETURN THE CAR TO THE DEALERSHIP ON 9/3/13 AND WHEN THE PART CAME IN, THE CAR WOULD BE REPAIRED. I DECIDED TO TAKE MY CAR AND PROCEEDED TO DRIVE IT HOME. APPROXIMATELY ONE HALF MILE DOWN THE ROAD I REALIZED THAT THE CAR WAS HAVING GREAT DIFFICULTY TRYING TO CHANGE GEARS AND HAD NO POWER AT ALL. I WAS ALMOST HIT BY AN ONCOMING CAR BECAUSE MINE WAS STALLED AND JUST SITTING THERE. I DECIDED TO TAKE THE CAR BACK TO THE DEALERSHIP WHERE IT WILL REMAIN UNTIL IT IS COMPLETELY REPAIRED. I LOVE MY FORD FOCUS, BUT DO NOT WANT TO HAVE TO WORRY ABOUT IT BREAKING DOWN ON THE ROAD OR BEING UNSAFE FOR ME TO DRIVE. *JS

Mileage: 14,328

SINCE WE PURCHASED THE VEHICLE, IT SEEMED TO STUTTER WHEN TRYING TO GO FROM A STOP. I WAS TOLD THAT THIS IS NORMAL FOR THIS TRANSMISSION. BUT ON AUGUST 24TH, THE TRANSMISSION STARTED TO HAVE EVEN MORE PROBLEMS. FIRST THE VEHICLE WAS HAVING A HARD TIME ACCELERATING PAST 20 MPH. THEN IT STARTED JERKING BACK AND FORTH, LUNGING TO AND FRO. IT WAS NOT SHIFTING GEARS LIKE IT SHOULD HAVE, AND IT FELT LIKE IT WAS GOING TO STALL, SO COMPLAINANT HAD TO PULL OVER TO AVOID AN ACCIDENT AND ALLOW FAST MOVING TRAFFIC TO PASS. AFTER TRAFFIC HAD PASSED, COMPLAINANT TURNED AROUND TO GO BACK HOME, JERKING AND LUNGING THE WHOLE TIME GOING LESS THAN 20 MPH. AFTER LEAVING THE CAR SIT FOR SEVERAL HOURS, THE VEHICLE STARTED UP AGAIN, AND SEEMED TO BE OPERATING NORMALLY. HOWEVER NOW THE VEHICLE IS HAVING A HARDER TIME GOING UP HILLS, AND HAS TROUBLE COASTING. FEELS LIKE SOMETHING IS DRAGGING IT DOWN. THIS COULD BE VERY UNSAFE, AS THE PROBLEM IS NOT PREDICTABLE, AND COULD POTENTIALLY CAUSE AN ACCIDENT. A 2012 VEHICLE WITH 39000 MILES SHOULD NOT BE HAVING TRANSMISSION PROBLEMS ALREADY.

Mileage: 39,000

WE FIRST NOTICED WHEN WE BOUGHT THE CAR THAT IT WAS JERKY WHEN ACCELERATING, WAS TOLD THAT IS THE WAY THE CAR DRIVES. WENT ON A ROAD TRIP AND TRYING TO ACCELERATE TO EXPRESSWAY WOULDN'T GO JUST REVVED THEN JERKED OUT INTO TRAFFIC, WE ALMOST GOT KILLED AND HAD TO GO TO THE SHOULDER TO AVOID ACCIDENT. THIS HAPPENED MULTIPLE TIMES AND WAS VERY UNSAFE. WE GOT TO THE POINT WE WERE AFRAID TO DRIVE IT, CAUSE WE DIDN'T KNOW WHEN IT WOULD JUST REV AND JERK OR IF IT WOULD ACTUALLY WORK PROPERLY. IT DIDN'T MATTER IF YOU JUST STARTED AND TRIED BACKING OUT OR WERE ON THE ROAD, THE PROBLEM WAS CONSTANT. THAT IS VERY DANGEROUS ON THE ROAD AND YOU DON'T KNOW WHEN IT WILL HAPPEN. TOOK TO DEALER ON JULY 6TH AND MY CAR HAS BEEN THERE SINCE, IT IS NOW 6 WEEKS AND THEY ARE REPLACING TRANSMISSION CLUTCHES, THERE IS A BACKORDER OF OVER 8,000 CLUTCHES, WHICH MEANS THAT MANY PEOPLE HAVE TAKEN THEIR CAR IN AND THERE IS NO RECALL FOR THIS CAR AND WE HAVE NO IDEA IF THE CAR WILL BE REPAIRED. THE MANUFACTURER OF THESE PARTS DOES NOT HAVE ANY IN THE WAREHOUSE AND FORD IS ESTIMATING SEPT 7TH WHICH WE DOUBT. THIS CAR IS VERY UNSAFE CAUSE YOU DO NOT KNOW WHEN THE TRANSMISSION IS GOING TO SHIFT. . I THINK THERE SHOULD BE A RECALL. AS OF RIGHT NOW WE HAVE FILED COMPLAINTS AND NO LONGER WANT THE CAR BACK. READING BLOGS WE HAVE DISCOVERED THAT THERE ARE STILL PROBLEMS WITH THE TRANSMISSION ON THE 2012 FOCUS AFTER REPAIRS. IF YOU HAVE THIS PROBLEM, FILE A COMPLAINT AND MAYBE THERE WILL BE A RECALL. THEY WILL NOT GIVE YOU A RENTAL UNLESS YOU HAVE AN EXTENDED WARRANTY WHICH WE LUCKILY DO, OTHERWISE WE WOULD HAVE BEEN PAYING FOR A RENTAL FOR WHO KNOWS HOW LONG. FORD SOLD THESE CARS KNOWING THAT THIS WAS A PROBLEM BECAUSE IT WAS REVISED FOR THE 2013. *TR

Mileage: 14,000

I WAS DRIVING DOWN A 35 MPH ROAD, TRYING TO PUSH THE GAS TO GET TO 35 MPH, BUT IT FAILED AND REVVED THE ENGINE AND RPM WITHOUT INCREASING MY SPEED. I WAS GOING 20 MPH AND WORRIED THAT MY SPEED WOULD AFFECT OTHER CARS BEHIND ME TO POSSIBLY HIT ME. THERE IS SOME NOISE COMING FROM THE ENGINE. IT HAPPENED THREE TIMES WITHIN LESS THAN A MILE SO I PULLED OVER OFF THE ROAD TO CHECK AND STILL UNSURE. THE CAR IS STILL BRAND NEW AND ONLY AT ALMOST 16,000 MILES. *TR

Mileage: 16,000

WAS SITTING AT A STOP LIGHT AFTER LEAVING WORK AND THE "STOP SAFELY NOW" MESSAGE APPEARED. CAR WOULD NOT MOVE. AFTER SEVERAL CYCLES OF TURNING THE CAR ON AND OFF, OPENING AND CLOSING THE DRIVER DOOR, LOCKING AND UNLOCKING THE CAR, IT MANAGED TO RESET ITSELF AND WORK AGAIN, ONLY TO HAVE THE PROBLEM RECUR ABOUT 5 MINUTES LATER, REQUIRING THE SAME STEPS TO RESOLVE THE ISSUE. THE CAR WORKED NORMALLY THE REST OF THE DAY AFTER I ARRIVED AT MY DESTINATION. *TR

Mileage: 6,100

THIS IS REGARDING FORD FOCUS ELECTRIC 2012. I WAS PULLING OUT OF MY OFFICE PARKING LOT AND DRIVING AT ABOUT 5 MPH. I GOT THE 'STOP SAFELY NOW' WARNING AND WITHIN A FEW SECONDS THE CAR STOPPED AND I COULD NOT DRIVE ANY MORE. FORTUNATELY, IT WAS THE INTERNAL STREET AND AROUND 3 PM WHEN THE TRAFFIC IS VERY LOW. I AM GLAD THIS INCIDENT DID NOT HAPPEN ON THE FREEWAY IN THE LEFT LANE (CARPOOL LANE IN CALIFORNIA). I WAS ABLE TO RESTART THE CAR AND DROVE STRAIGHT TO THE DEALER(FREMONT FORD) BUT THEY DID NOT HAVE TRAINED EV TECHNICIANS TO LOOK AT THE CAR. ASKED ME TO BRING THE CAR BACK ON MONDAY(8/19/20013). NOW THE CAR IS AT THE DEALER. THIS IS SECOND TIME I HAVE ENCOUNTERED THIS ISSUE WITH THIS CAR. THE FIRST TIME I HAD WAS WHEN I WAS PULLING THE CAR OUT OF MY GARAGE AT HOME. FORD EVEN APPLIED MAJOR SOFTWARE UPDATES ON MY CAR IN JULY BUT LOOKS LIKE THE ISSUE IS STILL RECURRING. *TR

Mileage: 8,010

THE VEHICLE WAS PARKED WITH THE ENGINE OFF. A FIRE SPONTANEOUSLY BEGAN IN THE ENGINE COMPARTMENT. THE VEHICLE WAS IN SERVICE FOR 14 MONTHS, BOUGHT NEW AND UNDER A MAINTENANCE CONTRACT. NO PREVIOUS ISSUES. *TR

Mileage: 35,000

I SEE HERE THAT SEVERAL INDIVIDUALS COMPLAINING HAVE THE SAME COMPLAINTS THAT I DO, THE INCLINE PROBLEMS, THE VEHICLE SOUNDING LIKE IT IS GOING TO DIE ON YOU. THE PROBLEMS WHEN YOU ACCELERATE. THIS IS A NEW VEHICLE AND HAVE HAD THAT PROBLEM FROM THE TIME WE PURCHASED IT. I AM THINKING IT IS THE TRANSMISSION. CAN SOMEONE PLEASE GUIDE ME. I STILL HAVE YEARS ON THE NOTE AND IT IS NOT FAIR TO PAY ON SOMETHING THAT IS AS MENTIONED BY SOMEONE HERE, IS "EMBARRASSING TO DRIVE WITH A PASSENGER". THE SPEED DOES NOT MATTER IT KEEPS MAKING THIS RATTLING NOISE WHEN YOU ACCELERATE. PLEASE RECALL THESE CARS. *TR

Mileage: 24,000

VEHICLE LOST POWER AND WAS NOT ABLE TO SAFELY ACCELERATE WHILE TRAVELING ON THE HIGHWAY. THE PROBLEM HAPPENED WHEN I DOWN SHIFTED A GEAR TO PASS SOMEONE (MANUAL TRANSMISSION). THE VEHICLE FELT LIKE IT HAD ABOUT 30% POWER. I WAS FORCED TO PULL OFF OF HIGHWAY. ONCE VEHICLE WAS SHUTOFF AND TURNED BACK ON IT RETURNED TO NORMAL. I HAD NO WARNING LIGHTS ON DASH OR ANYTHING. IT JUST HAPPENED ALL OF THE SUDDEN AND WAS VERY SCARY. *TR

Mileage: 39,636

AT HIGHWAY SPEEDS WHILE TRYING TO PASS, MEANING SPEEDING, MY ENGINE WOULD CUT OUT OR LOOSE POWER WHICH WOULD LAST ABOUT 10 SECONDS. I AM BRINGING THIS TO YOUR ATTENTION BECAUSE I READ ABOUT OTHER FORD OWNERS HAVING THE SAME ISSUE. NOW FORD SAID THAT IT WAS EASILY FIXED BY REPROGRAMMING THE TRANSMISSION, THIS FIX HAS ALLEVIATED SOME OF THE ENGINE POWER LOSS BUT NOT ALL. IN FACT THIS FIX MAKES MY TRANSMISSION ACT LIKE IT IS SLIPPING AND THE SHIFTS POINTS ARE WAY OUT OF RANGE. IT IS BECAUSE OF THESE ISSUES I CAN'T STAND DRIVING IT, PLEASE ADVISE AS TO WHAT MY OPTIONS ARE SINCE MY FACTORY WARRANTY RAN OUT. *TR

Mileage: 32,000

UPDATE 05/20/2013 THIS VEHICLE KEEPS GETTING WORSE: ?REVERSE DOES NOT WORK VERY WELL AS IT TAKES A LONG TIME TO FUNCTION. ON A SLIGHT DECLINE THE CAR ROLLS FORWARD AND REVERSE HAS DIFFICULTY ENGAGING. ?FROM A STOP AT A STOP SIGN OR RED LIGHT, THE CAR WILL ATTEMPT TO LUNGE FORWARD SOMETIMES. ?FROM A STOP AT A STOP SIGN OR RED LIGHT, THE CAR WILL OFTEN NOT ACCELERATE WHEN THE ACCELERATOR PEDAL IS PRESSED. ?AT ANY GIVEN TIME (FULL STOP OR IN MOTION) THE ACCELERATOR MUST BE PRESSED HALF WAY OR MORE TO THE FLOOR IN ORDER TO GET THE CAR TO ACCELERATE. ?THE CAR LUNGES A LOT AND MISSES-THEN LUNGES WHILE DRIVING. *TR

Mileage: 16,000

SINCE PURCHASING THIS VEHICLE I HAVE HAD CONSISTENT PROBLEMS WHERE I WILL PULL OUT INTO TRAFFIC AND THE VEHICLE LOSES POWER. AT SOME POINTS, WHERE THE VEHICLE IS STOPPED, THE CAR SHAKES A LOT! THERE SEEMS TO BE AN ACCELERATION PROBLEM AND IT IS GETTING MUCH WORSE! I WAS ALMOST REAR-ENDED YESTERDAY! *TR

Mileage: 13,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE INSTRUMENT PANEL INDICATED THAT THE TRANSMISSION WAS ENGAGED IN PARK. THE VEHICLE WAS TOWED TO THE DEALER WHERE AN ENGINEER WAS SENT TO INSPECT THE VEHICLE. THE ENGINEER STATED THAT THERE WAS NOTHING WAS WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 27,000. *TR

Mileage: 5

WHILE PULLING INTO TRAFFIC FROM A COMPLETE STOP CAR WOULD NOT ACCELERATE. HAD TO PUSH GAS PEDAL ALMOST TO FLOOR TO GET CAR TO GO, THAT LEAD TO A BUCKING ACCELERATION, CAR JUMPING FORWARD AND ALMOST BEING REAR ENDED. TOOK CAR TO SHOP FIRST TOLD THAT'S HOW THE CAR DRIVES, THEN TOLD BY TRANSMISSION "SPECIALIST" I WAS NOT DRIVING MY CAR AGGRESSIVE ENOUGH. AFTER A 2 WEEK STAY THE SHAFT SEAL AND CLUTCH WAS REPLACED. DID NOT CORRECT ISSUE CALLED FORD CORP AND AGAIN WAS TOLD THIS IS HOW THE CAR DRIVES BASICALLY TELLING ME I WAS AT FAULT. CAR HAS SINCE BEEN BACK 2 TIMES FOR THE SAME REASON, EVEN TOOK FOR A SECOND OPINION PER FORD REQUEST AND CAR STALLED ON THE SERVICE MANAGER ON A HILL AND YET I WAS TOLD THAT'S HOW THE CAR IS SUPPOSE TO PERFORM!!! NOT HAPPY. TOMORROW APRIL 15TH 2013 CAR IS GOING BACK THUS AGAIN FOR SAME REASON. NOT FEELING SAFE IN MY CAR!!!! *TR

Mileage: 11,865

MY FOCUS SHUTTERS WHILE TRYING TO MOVE THROUGH FIRST GEAR. BEFORE SECOND GEAR ENGAGES, FIRST GEARS FEELS AS IF IT WAS SLIPPING. I BROUGHT THIS TO THE ATTENTION OF MY DEALER WITHIN THE FIRST MONTH AND THEY TOLD ME IT NEEDED TO BRAKE IN. AFTER BRINGING IT IN SEVERAL TIMES, THEY PERFORMED A 12B37 UPDATE, A FULL PCM RE PROGRAM AND ENDED HAVING TO REPLACE THE ENTIRE GEAR BOX BECAUSE A SEAL RUPTURED. ALL OF THIS IN THREE SEPARATE OCCASIONS THIS LAST ATTEMPT FIXED IT, BUT THE PROBLEM RETURNED. I ISSUED FORD A LAST ATTEMPT REQUEST AND JUST PICKED UP MY CAR. THE FIELD SUPERVISOR STATES THAT HE NOTICED THE SHUTTERING, BUT THAT IT WAS NORMAL FOR MY VEHICLE. WELL, IF THE SAME ISSUE PERSISTS AND IT WAS FIXED LAST TIME BY REPLACING SEALS AND THE GEAR BOX, HOW COULD THIS BE NORMAL FOR MY CAR? I WILL BE SEEKING LEGAL ASSISTANCE FROM THIS POINT FORWARD AND WILL BE INITIATING A BBB AUTOLINE MEDIATION REQUEST. *TR

Mileage: 1,500

MY CAR STALLS OUT AND HESITATES WHEN PULLING OUT FROM INTERSECTIONS. IT IS A SAFETY HAZARD BECAUSE I HAVE ALMOST BEEN HIT BY ONCOMING TRAFFIC. IT HAPPENS REGULARLY AND THERE IS NOTHING I CAN DO TO CORRECT IT. MY 2012 FORD FOCUS IS UNDER WARRANTY BUT FORD REFUSES TO REPAIR OR REPLACE THE CAR. *TR

Mileage: 3,000

THE CAR IS EQUIPPED WITH A 6-SPEED DUAL CLUTCH AUTOMATIC TRANSMISSION. WHILE UNDER HEAVY BRAKING THE CAR BEGAN TO STALL. THE RESULT WAS THE BRAKE PEDAL LOSING POWER ASSIST FROM THE ENGINE. THEN BECAUSE THE ENGINE WAS TRYING TO RECOVER FROM THE NEAR STALL, I WAS UNABLE ACCELERATE TO AVOID AN ONCOMING CAR. THE ENGINE DID RECOVER, BUT IT TOOK SEVERAL SECONDS (AND A LOT OF BUCKING AND SPUTTERING) BEFORE I WAS ABLE TO MOVE THE CAR AFTER COMING TO A STOP. THE WEEK PRIOR, I HAD THE CAR IN FOR SERVICE AT A LOCAL FORD DEALERSHIP BECAUSE THE CAR WOULD SHUDDER DURING ACCELERATION. THE DEALERSHIP REPROGRAMMED THE TRANSMISSION AND THE PROBLEM IS STILL THERE, BUT LESS NOTICEABLE THAN BEFORE BEING SERVICED. THIS NEW ISSUE WITH STALLING UNDER HEAVING BRAKING DID NOT OCCUR PRIOR TO THE SERVICING. AFTER THE NEAR ACCIDENT, I WANTED TO KNOW IF THE PROBLEM WAS A FLUKE OR IF IT WOULD HAPPEN AGAIN. I HAVE FOUND THAT I CAN RECREATE THE ISSUE ALMOST EVERY TIME THE CAR NEARS A STOP UNDER HEAVY BRAKING. THE CAR IS SCHEDULED FOR SERVICE FOR THIS ISSUE. *TR

Mileage: 21,604

4 INCIDENTS WITHIN 45 DAYS....DRIVING ON A STATE HWY, AT 55 MPH AND THE ENGINE QUIT ENTIRELY, HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. DRIVING ACROSS A STATE HWY FROM A STOP SIGN AT 5 MPH AND ENGINE QUIT AGAIN. UNSAFE! TOWED TWICE TO DEALER, HAD 4 RENTAL CARS IN THIS TIME PERIOD, ONE FOR 18 DAYS! OTHER 2 TIMES CAR WOULD NOT START AFTER DRIVING 10 MILES AND PARKING. DEALER HAD NO CLUE AND FINALLY BROUGHT IN A FORD COMPANY ENGINEER. STILL DO NOT TRUST THE CAR! FORD DECLINED A REQUESTED BUY BACK. *TR

Mileage: 11,400

I EXPERIENCED A COMPLETE AND TOTAL LOSS OF POWER IN RENTED LATE MODEL FORD FOCUS. *TR

Mileage: 30,000

JUST LIKE EVERYONE ELSE, THE CAR STUTTERS AND HESITATES TO ACCELERATE AT SLOW SPEEDS. THE TRANSMISSION FEELS AS THOUGH IT IS GOING TO FALL OUT OF THE CAR. I HAVE TAKEN IT TO THE DEALERSHIP, AND THE "REPROGRAMMED" THE TRANSMISSION. THEY SAID IT COULD TAKE UP TO 2 WEEKS FOR THE CAR TO RELEARN MY DRIVING HABITS. IT HAS BEEN 2 MONTHS, AND THE CAR CONTINUES TO STUTTER AND SHAKE. *TR

Mileage: 8,000

I WAS PULLING OUT OF THE CAFE BY MY HOME. WHEN I HAD A CHANCE TO PULL OUT I STEPPED ON THE GAS PEDAL. AT THIS POINT THE VEHICLE STALLED THEN TOOK OFF LIKE A BAT OUT OF[XXX]. EVEN LEAVING TIRE MARKS. I ALMOST HIT TWO ON COMING CARS DUE TO THE HESITATION THEN THE LIFT OFF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 9,827

ON 1/23/2013 AT APPOX AT 10:15 AM I WAS DRIVING TO WORK! I WAS DRIVING WEST BOUND 10 FWY! I WAS GOING ABOUT 75 MPH IN THE FAST LANE. WHEN ALL OF A SUDDEN THE CAR SPEED DROPS TO 30 MPH IN A MATTER OF SECONDS, I RIGHT AWAY TURN ON MY HAZARDS! BUT DO TO THE FACT THAT I WAS` IN THE FAST LANE IT WAS VERY HARD TO GET OVER SAFETY AS THE CAR FELT LIKE IT WAS GOING TO TURN OFF. I WAS VERY SCARED AND AFRAID FOR MY LIFE I HONESTLY THOUGHT THAT I WAS GOING TO GET HIT AND END UP IN THE HOSPITAL.THE THOUGHT OF NOT MAKING IT DID CROSS MY MIND. I TRIED PUSHING THE GAS PETAL TO REGAIN SPEED AS THE CAR DID NOT ALLOW ME TO DO SO. THE RPM CAGE WAS GOING FROM 0 TO 7 WITH IN SECONDS. I BEGIN TO ATTEMPT TO GET THE CAR OVER TO MY RIGHT SHOULDER TOWARDS SAFETY. ALL I CAN SEE THROW MY REAR VIEW MIRROR AND HEAR WAS ALL THE CARS THAT STARTED HONKING AT ME, FLIPPING ME OFF, BARELY MESSING ME AS ALL THE CARS HAD TO SWERVING AROUND ME. I BEGIN TO SHAKE AS IT WAS A VERY SCARY FEELING BEING INSIDE THE CAR WHILE ALL YOU CAN DO IS SEE WHICH CAR WILL ME THE ONE THAT'S ACTUALLY GOING TO HIT MY CAR AND THE CHAIN REACTION THAT IT COULD HAVE CAUSED. AS I GET OVER THE FOUR LANE TRYING TO NOT GET HIT BY THE SPEEDING CARS, THE CAR TURNS OFF AND I AM NOW STUCK IN BETWEEN THE 10 FWY GOING WEST BOUND AND THE INTERCHANGE TO THE 57 FWY GOING NORTH AND SOUTH BOUND. NOW BEING STUCK IN THE MIDDLE OF THESE TWO BUSY FWY'S I FELT MY LIFE WAS IN EXTREME DANGER AS MY MIND DIDN'T LET ME CONCENTRATE BECAUSE ALL I MY MIND COULD PAY ATTENTION TO, WAS THE REAR VIEW MIRROR AS I SEEN THE CARS AGAIN SWERVING FROM HITTING ME AND ALL I CAN HEAR AGAIN IS THE CARS HONKING AT ME. I GET ON THE MY CELL PHONE AND CALL [XXX] FOR HELP !!!!(HUSBAND) WE CALLED FORD ROADSIDE SERVICE!!!! AND THE TOW COMPANY WAS THERE WITH IN 20 MINS !!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 10,263

HAVE A 2012 FOCUS SE. PURCHASED IN MAY OF 2010. SINCE JULY OF 2010, I HAVE BEEN TAKING IT TO THE LOCAL DEALERSHIP WHERE I PURCHASED THE VEHICLE COMPLAINING THAT THE CAR WAS SURGING, SHUDDERING, AND WHEN I HIT THE GAS PEDAL, IT FEELS LIKE THE CAR STALLS, GETS NO GAS, OR HAS TROUBLE GETTING INTO GEAR. OF COURSE, THERE ARE NO KNOWN ISSUES UNTIL A RECALL. FINALLY, THE PROBLEM CAN BE ADDRESSED. I TAKE IT IN, THEY "FIX IT" IT STILL SHUDDERS, AND FEELS LIKE IT'S GOING TO STALL OUT IN THE INTERSECTION. NEXT THING, MY CAR OVERHEATS AND DIES AT 11PM ON THE SIDE OF THE INTERSTATE. I TAKE TO A DIFFERENT DEALERSHIP AND THEY SAY, WELL THE CLUTCH IS BAD AND THE COOLING SYSTEM IS BAD. GREAT 2012 CAR AND TWO ITEMS HAVE ALREADY WENT OUT. THEY CHANGE THE CLUTCH AND COOLING SYSTEM, NOW WHEN I BACK UP, IT GRINDS AND BOGS DOWN. I HAVE HAD MY CAR FOR 2 YEARS IN MAY, 39,000 MILES ON IT, AND IT'S BEEN IN THE SHOP A TOTAL OF 4 TIMES. THEY HAVE CHANGED THE CLUTCH AND THE COOLING SYSTEM. WAS TOLD THE CLUTCH NEEDED "SEVERAL HUNDRED MILES TO BREAK IN" GAVE IT ABOUT 500, STILL GRINDS WHEN I BACK UP, MORE SO ON AN INCLINE. ALTHOUGH NOW, IT'S DECIDED IT WANTS TO STUTTER WHEN IT STARTS. SO IT'S BACK IN THE SHOP FOR THE 4TH TIME, AND I'M YET AGAIN IN A RENTAL CAR. I HAVE A CUSTOMER SERVICE GUY THROUGH FORD, HE'S USELESS... I CAN'T EVEN GET HIM TO RETURN A PHONE CALL. WHAT IS THE POINT OF HIM BEING THERE IF HE'S NOT GOING TO DO HIS JOB. I DON'T FEEL THAT I'M GETTING ANY RESOLUTIONS FROM THE LOCAL DEALERSHIPS I HAVE DEALT WITH, OR FROM YOUR CUSTOMER CARE MANAGER. I WANT A REPLACEMENT VEHICLE. I HAVE WORKED WITH FORD OVER 2 YEARS AND THE VEHICLE IS STILL HAVING PROBLEMS. OF COURSE THE DEALERSHIP TELLS ME THIS IS AN ISOLATED ISSUE. PLEASE GO TO EDMUNDS,COM AND YOU WILL SEE THAT THIS IS NOT AN ISOLATED ISSUE... THERE ARE MULTIPLE REPORTS OF THE SAME PROBLEMS THAT I AM HAVING. *TR

Mileage: 6,000

I ORDERED THE CAR FROM FORD IN 2011 AS SOON AS THEY ALLOWED ORDERS. I HAVE APPROXIMATELY 27,800MILES ON THE CAR. I HAVE YET TO GET THE FUEL ECONOMY THAT FORD STATED. I DO BOTH CITY AND HIGHWAY EVERYDAY AND MY COMBINED FUEL HAS NOT GONE OVER 27 MILES PER GALLON SINCE I HAVE OWNED IT. I HAVE EVEN HAD IT RUN OUT OF GAS ON 3 SEPARATE OCCASIONS WHEN THE CAR WAS REGISTERING 30 AND 34 MILES TO EMPTY. *TR

Mileage: 27,800

TL* THE CONTACT OWNS 2012 FORD FOCUS. THE CONTACT STATED THAT WHENEVER ATTEMPTING A LEFT OR RIGHT TURN, THERE WERE SEVERAL SECONDS OF HESITATION BEFORE THE VEHICLE WOULD RESPOND. THE CONTACT HAD PREVIOUSLY RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL AND TOOK THE VEHICLE TO THE DEALER WHO REPROGRAMMED THE COMPUTER. AFTER RECEIVING THE VEHICLE BACK THE HESITATION CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO ADVISED THE CONTACT THAT THE FAILURE WAS NORMAL AND THERE WAS NO OTHER REMEDY FOR THE HESITATION. THE MANUFACTURER WAS NOTIFIED WHO ALSO STATED THE FAILURE WAS NORMAL AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 11,000.

Mileage: 11,000

WHEN IN STOP AND GO TRAFFIC, THE VEHICLE LUNGES WHENEVER YOU GO BACK AND FORTH FROM THE ACCELERATOR TO THE BRAKE, NEARLY CAUSING SEVERAL ACCIDENTS. *TR

Mileage: 5,800

I BOUGHT MY 2012 FORD FOCUS HATCHBACK IN JULY OF 2011. ALMOST IMMEDIATELY I NOTICED PROBLEMS. THE PROBLEMS INCLUDED THE CAR ROLLING BACKWARDS ON HILLS, SPUTTERING WHEN STOPPED (LIKE AT A RED LIGHT), JUMPING UPON ACCELERATION, & BRIEFLY LOSING ACCELERATION WHILE THE RPM??S REVVED. I TOOK IT BACK TO THE DEALERSHIP & THEY TOLD ME THAT THE BACKWARDS ROLLING, REVVING & JUMPING OF THE ENGINE WAS A TRAIT OF THE CAR. I TOLD THEM IT WAS DANGEROUS DEPENDING ON WHERE I WAS WHEN THESE THINGS HAPPENED (FOR EXAMPLE, AT AN INTERSECTION OR IN STOP & GO TRAFFIC WITH A CAR IN FRONT OF ME). THEY ASSURED ME THAT THERE WAS NOTHING WRONG WITH THE CAR. ON OCTOBER 17, 2011, THE CAR BROKE DOWN. I PULLED OUT OF A PARKING LOT & PUSHED DOWN ON THE ACCELERATOR, AT FIRST THE CAR STARTED TO ACCELERATE, BUT ONCE IT GOT TO ABOUT 15/20 MPH, THE RPM??S BEGAN TO REV & THE CAR WOULD NOT ACCELERATE SO I TOOK MY FOOT OFF OF THE ACCELERATOR & THE CAR STOPPED REVVING. IF I HAD BEEN ON A HIGHWAY, THIS WOULD HAVE BEEN VERY DANGEROUS. MY CAR HAD TO BE TOWED TO THE DEALERSHIP. THEY REPROGRAMMED THE POWERTRAIN CONTROL MODULE & TRANSMISSION CONTROL MODULE. THE CAR WOULD THEN DRIVE, BUT THE ROLLING BACKWARDS ON HILLS, SPUTTERING WHEN STOPPED, JUMPING UPON ACCELERATION, & BRIEFLY LOSING ACCELERATION WHILE THE RPM??S REVVED STILL CONTINUED & AFTER SEVERAL TRIPS TO THEIR SERVICE DEPARTMENT, THE DEALERSHIP COULD STILL NOT FIX THESE ISSUES. I THEN RECEIVED A LETTER FROM FORD REFERENCING A CUSTOMER SATISFACTION PROGRAM 12B37 DATED MAY 2012. IT ACKNOWLEDGED THESE ISSUES SO I TOOK IT BACK TO THE DEALERSHIP. ALTHOUGH THEY REPROGRAMMED THE POWERTRAIN CONTROL MODULE, TRANSMISSION CONTROL MODULE AGAIN AS WELL AS THE ANTI-LOCK BRAKE SYSTEM, THE CAR CONTINUES TO HAVE THE SAME PROBLEMS. THESE PROBLEMS COULD POTENTIAL CAUSE A WRECK, INJURING MYSELF OR OTHERS AROUND ME. *TR

Mileage: 200

MY BOYFRIEND AND I BOUGHT A 2012 FORD FOCUS SE HATCHBACK ON SEPTEMBER FIRST. AFTER DRIVING THE CAR FOR A COUPLE OF DAYS MY BOYFRIEND NOTICED THAT THE TRANSMISSION WAS NOT RIGHT BUT HE THOUGHT THIS WAS HAPPENING JUST BECAUSE THE CAR WAS NEW. THEN, WHEN DRIVING TO WORK I NOTICED THAT WHEN I STOPPED ON ANY INCLINE STREET BETWEEN TAKING THE FOOT OFF THE BRAKE AND PLACING IT ON THE ACCELERATOR, THE CAR ROLLED BACK QUITE QUICKLY TO THE POINT THAT I ALMOST HIT THE CAR BEHIND ME. DAYS LATER, I STARTED TO FEEL THAT THE STEERING REQUIRED BOTH HANDS AT ALL TIMES. IT WAS CONSTANTLY WANDERING AND SHAKY SPECIALLY DURING TURNS. TO TOP IT OFF ON SEPTEMBER 27TH SOMETHING TERRIBLE HAPPENED. I WAS IN THE DRIVE WAY, I SHIFTED FROM REVERSE TO DRIVE AND THE CAR TOOK OFF AT A LURCH. THE CAR ACCELERATED SO RAPIDLY EVEN WITH MY FOOT ON THE BRAKE PEDAL. I LOST COMPLETE CONTROL OF THE VEHICLE. THE CAR FAILED TO SLOW DOWN HITTING TWO CARS AND TEARING DOWN A FENCE. I COULD FINALLY STOP THE CAR WHEN I QUICKLY SHIFTED TO PARK. I DO NOT UNDERSTAND HOW FORD SELLS THIS CAR WITH ALL THESE PROBLEMS RISKING PEOPLE'S LIVES. THIS IS A SERIOUS ISSUE. HOW MANY FATALITIES ARE THEY WAITING FOR? ARE THEY GOING TO DO SOMETHING EVER ABOUT THESE MALFUNCTIONS? THIS IS RIDICULOUS IF I HAVE KNOWN ALL THESE ISSUES WITH THIS CAR, I WOULD HAVE NEVER BOUGHT IT FOR SURE. *TR

Mileage: 34,750

3 SEPARATE INCIDENTS HAVE OCCURRED IN MY 2012 FORD FOCUS ALL RELATED TO THE TRANSMISSION. THE FIRST INCIDENT OCCURRED ON AUGUST 25, 2012 WHILE TRAVELING AT 40 MPH, I SUDDENLY LOST POWER BETWEEN THE GAS PEDAL AND THE CAR ITSELF. THE RPM'S CONTINUED TO CLIMB BUT THE CAR WAS NO LONGER MOVING. TOOK TO FORD DEALER TO BE SERVICED AND WAS TOLD THEY COULD NOT FIND A PROBLEM. THE NEXT INCIDENT OCCURRED ON SEPTEMBER 8, 2012 - NOT NECESSARILY A SAFETY CONCERN BUT CONTRIBUTES TO OVERALL PROBLEM - PULLING OUT OF A PARKING LOT, PLACED CAR IN REVERSE, IT DID NOT MOVE. TOOK TO FORD DEALER WHERE THE TRANSMISSION WAS "REPROGRAMMED". THE MOST RECENT INCIDENT OCCURRED ON SEPTEMBER 9, 2012, I PULLED OUT INTO 35 MPH TRAFFIC, MY CAR WOULD NOT SHIFT OUT OF FIRST GEAR, GOING 10 MPH AND "REVVING" BUT NOT ACCELERATING FAST ENOUGH TO STAY AHEAD OF TRAFFIC. HAD CAR TOWED TO FORD DEALER WHERE IT IS AT THIS TIME. *TR

Mileage: 13,000

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

Mileage: 1,000

ON 8/27/2012 I DROVE OFF THE CAR LOT WITH 7 MILES ON MY NEW CAR. I NOTICED A LITTLE BIT OF ROUGH SHIFTING AS THE DAY PASSED. ON 8/28 THE CAR STARTED BUCKING AND JERKING DURING ACCELERATION. THERE WAS LITTLE POWER ON INCLINES. THE PROBLEM PROGRESSIVELY GOT WORSE THROUGH THE DAY. I SET UP AN APPOINTMENT TO DROP OFF FOR SERVICE THE NEXT DAY. TOOK IN FOR SERVICE ON 8/29 AND WAS TOLD THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE CAR HAD 187 MILES ON IT. ON 8/30 I WAS TOLD THE CAR WAS FIXED AND I PICKED UP MY CAR. WITHIN A FEW MILES THE PROBLEM WAS BACK, BUT WORSE THIS TIME. I HAD SOME SLIGHT NOISE COMING FROM THE ENGINE WHEN THE CAR WAS BUCKING AND JERKING. IT ALMOST STALLED ON A BUSY HIGHWAY IN RUSH HOUR TRAFFIC SEVERAL TIMES WHILE ON MY WAY BACK TO THE DEALER. IT WAS STRUGGLING. THE CAR IS BACK IN SERVICE WITH 220 MILES ON IT. NOW THEY WANT TO KEEP IT FOR AT LEAST 3-4 DAYS. 8/31 I WAS ASKED TO DRIVE THE CAR WITH THE MECHANIC TO SEE IF PROBLEM WOULD REOCCUR. WITH THE EXCEPTION OF A KICK WHILE PULLING OUT OF THE DEALERSHIP, THE CAR DROVE OK, ALTHOUGH WE ONLY DROVE AROUND A BLOCK TOGETHER. SALES MANAGER SAYS THAT IF THE MECHANIC CAN'T FIND ANY FURTHER PROBLEM, THEN I HAVE TO TAKE THE CAR BACK INTO MY POSSESSION SINCE IT'S MY CAR. HE SAYS THAT SOMETIMES THINGS HAPPEN AND I HAVE TO DEAL WITH IT AND LET THE MECHANICS DO THEIR JOB. I'VE HAD THE CAR IN MY POSSESSION UNDER 30 HOURS SINCE I PURCHASED IT ON 8/27. THE CAR ALSO HAS AN ISSUE WITH ROLLING BACK ON AN INCLINE. *TR

Mileage: 100

RECALL DONE --NOT FIXED ABC CONTROL SYSTEM. STILL ROLLS BACK AT INCLINE. ACCIDENT PARKING LOT STOPPED SHIFTED FROM DRIVE TO PARK (THOUGHT) OPEN DOOR STEPPED OUT CAR STARTED ROLLING BACK JUMPED BACK IN NOT TO GET RUN OVER TO HIT BRAKE PEDAL. FRONT DOOR OPEN HIT PARKED TRUCK (ACCIDENT) DESTROYED MY DRIVERS DOOR WITH MAJOR DAMAGE TO DOOR AND SOME DAMAGED TO PARKED TRUCK. HAD FRIEND IN THE PASSENGER SIT AND SAW WHAT HAPPENED. VIN# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS

Mileage: 13,225

THE TRUNK LID IS OUT OF ALIGNMENT THE VEHICLE SHUDDERS AT ACCELERATION MAJOR SUSPENSION WORK REQUIRED DO TO ENGINEERING AND PRODUCTION ENGINE SHUDDERS AND CLUNKS WHEN SHUTTING OFF ROUGH IDLE AND ENGINE MISSES. PROBLEMS ARE INCONSISTENT . *TR

Mileage: 7,000

WHEN ACCELERATING CAR JUMPS OR HOPS VIOLENTLY. ENGINE MAKES GRINDING/CHATTERING NOISE WHEN CHANGING GEARS. EXPERIENCE ROLL BACK WHEN ON A SLIGHT INCLINE. POWER SHIFT 6 SPEED IS NOT SAFE. HAVE TROUBLE CROSSING LANES OF TRAFFIC FOR THE JUMPING/LAUNCH JUDDER PROBLEM. *TR

Mileage: 1,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STARTED THE VEHICLE AND THE VEHICLE ACCELERATED RAPIDLY EVEN WITH THE BRAKE PEDAL ENGAGED. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A CEMENT WALL. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN ADDITION, THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM UNDER REFERENCE NUMBER 123B7 (TRANSMISSION CONTROL MODULE) AND AFTER THE RECALL REPAIR WAS PERFORMED, THE VEHICLE ROLLED AWAY WITH THE GEAR IN PARK. IN ORDER FOR THE VEHICLE TO REMAIN STATIONARY, A BLOCK WAS PLACED AGAINST THE TWO REAR TIRES. ALSO, A STRONG ANTIFREEZE ODOR EMITTED INSIDE OF THE VEHICLE AND AN OIL LEAK WAS VISIBLE ON THE GROUND. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 12,917. UPDATED 08/23/12*LJ UPDATED 09/24/2012 *JS

Mileage: 12,917

THIS IS A ONGOING PROBLEM WITH MY FOCUS. WHEN ACCELERATING FROM A STOP THE FOCUS'S AUTOMATIC DSG TRANSMISSION (IN D) WILL QUICKLY SHIFT TO A HIGHER GEAR IN AN EFFORT TO MINIMIZE FUEL CONSUMPTION. DURING A STOPPED TURN AT A INTERSECTION THIS LEADS TO A UNSAFE CONDITION WHERE COMMANDED ACCELERATION TAKES SEVERAL SECONDS TO HAPPEN. THE PROBLEM HAPPENS LIKE THIS: THE CAR ACCELERATES AT A STOP SIGN OR PARKING LOT. THE CAR ACCELERATES TO 10-15 MILES PER HOUR. THE DRIVER LETS OFF THE GAS DURING THE "TURN" PART. THE TRANSMISSION SHIFTS TO SECOND OR A HIGHER GEAR. THE DRIVER THEN COMMANDS A LARGE ACCELERATION - SAY DUE TO ONCOMING TRAFFIC - AND NOTHING WILL HAPPEN FOR SEVERAL SECONDS. THIS IS BECAUSE THE DSG TRANSMISSION NEEDS TO SHIFT SEQUENTIALLY INTO FIRST AND THIS TAKES SEVERAL SECONDS. ALSO IT APPEARS THAT THE POWERTRAIN IS DISCONNECTED WHILE THIS SHIFTING TAKES PLACE. WHEN THE TRANSMISSION FINALLY SELECTS FIRST THE ACCELERATION CAN BE SUDDEN AND UNEXPECTED. THIS HAS HAPPENED TO ME SEVERAL TIMES AND I BELIEVE IT IS A DANGEROUS CONDITION. IT CAN BE AVOIDED BY MANUALLY SELECTING FIRST - THEN SHIFTING TO D WHEN THE TURN IS COMPLETE. *JS

Mileage: 100