2012 FORD FOCUS Fuel/propulsion System Problems

Everytime I go to get fuel the car will not crank it makes a terrible noise then cranks but its slow. The pressure in tank causes it to stall out.

I was starting to pull away from a traffic light but the car would not go to second gear and was shaking violently this has happened more times then I can count and I take care of my [XXX] we travel 50 miles a day in this car on one of the most dangerous roads in the nation [XXX] ) there are places on this road with no emergency lanes in case my car stalls again or just won't go into gear and I have drivers bearing down on me at 70 miles an hour. I know for a fact these issues have come up with countless others that have bought this vehicle and I just don't understand why this isn't a big enough safety concern is it going to take the death of me and my grandson for a recall to be made on this piece of garbage ford calls a transmission? I don't have $ for another vehicle and if this one doesn't keep getting me to work I'll be out of a job and we will be homeless a friend helped me buy this car and I assumed he checked it out first and he only looked at the accident report but not the overall report on these vehicles which shouldn't even be on car lots for sale they are unsafe death traps and when people start dying in them which im sure has already happened those deaths are on ford and on this so called national highway safety because your not doing your job this recall should have happened years ago INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Since I have had this vehicle, the message " steering assist fault" for my electronic steering has been popping up in the dash screen since as far back as 2016 when there were recalls on the Ford fusion. However, a simple fix would be to turn off the engine and restart the vehicle, and it was go away, only to return a few weeks, or a month later. I repeated the same steps. Now, it has gone out completely, a few months ago. Back then, they told me it would cost about $800, now they are saying $2500. It has occurred various times going back to 2016 until currently, which it is out. Keep in mind, this message has appeared since 2016 and I believe I have contacted you all, who told me that only the Ford Fusion, which has the same exact electrical steering system, went out and that the recall only covered the Ford Fusions models.

Vehicle has difficulty starting after refuel. Vehicle stalls randomly to the point that is too much of a danger to drive. All of the symptoms correlate to recall (18S32) yet this particular vehicles vin was not listed in the list of recalled vehicles. The DTC's are as follows,P0420, P0456, P1450. Upon being serviced for the ford customer satisfaction program 24N07 it was noted by a service advisor that the replacement of a fuel tank and fuel pump was necessary which would be a reference to recall (18S32). However due to this vin not falling under recall (18S32) the service for a replacement fuel tank and fuel pump is not covered by warranty. Vehicle has erratic and innacurate fuel gauge indication. Vehicle stalled in the middle of traffic shortly after service was completed. Dealership has no clearance from Ford to address problem because 24N07 makes no mention of components that could be affected by faulty canister purge valve, unlike (18S32) and as such leaves this vehicle to be a hazard on the road.

1) each and every time I pop it fuel into my car, even if I'm just topping it off, when I start it it like starts to bog down like it's clogged or something, then just like that clears up. 2) while car is off, and no keys in ignition at all, my cars dashboard makes this almost clicking sound and I notice the fuel tank and gauge both shot b up to the top then drop back downs, it's strange, 3) sometimes when accelerating from hear the car almost stalks... That's v the only way I'd be by able to describe it

Car will stall and then completely shut down. And takes awhile to restart. This last time I was on the highway and cars were going so fast. Almost had a panic attack!!

For almost 5 years everytime I fill my gas tank the fumes leak from my car. About 2 days ago the tank started leaking gas from a huge crack in the tank. I told the Ford service center about this issue and they said that my individual car wasn't under the recall (for this exact issue) so they can only look at it and see what they can do. I know of a few other Focus models (a little newer than my 2012) who have also experienced this issue as well whose cars was not under the recall. Just in the 10 minute and less than 15 mile drive from my house to the service center I saw my fuel gauge go from 275 miles to 223, not to mention about 4 days ago I went to fuel up and when I got home my tank was at 330 miles and I haven't left my house since I fueled up (except going to the service center). I called the Ford Customer Center and ws told to fill out this form and to see about a recall approval for my car for this issue.

Mileage: 120,044

My 2012 Ford SE stalls out between First, second and third gear whenever I am accelerating to 40mph. The Transmission error continues to pop up after driving for a long period of time. Whenever driving 50 mph to 70 mph as soon as I release the gas pedal, the car goes into neutral stall out & whenever I press down on the gas pedal nothing happens and I have to pull over & Turn the car off and turn it back on to reset the transmission computer. If I don’t do that and I press the gas pedal again, the car would jerk and I have to pull over immediately and the car off. I cannot press full on the gas pedal because the car would not accelerate at full speed. Whenever I put gas in the car, it won’t start right away. It would jerk and choke just to start up. It takes me a couple attempts to start the car after putting gas in order for it to start and go. Whenever I’m finished driving and turn the car off, it makes it clicking noise in the engine area for about 2 to 5 minutes and it won’t stop and it only happens when you open the front doors or when the car is completely turned the car off. Whenever I put a full tank of gas or a half tank , the car would not dry properly install out on the highway or street I can’t drive at normal speed because I don’t know when the car is gonna stall out before it hits 1,2 or 3rd gear, which makes it very dangerous to drive on the highway.

Se acelera y desacelera repentinamente Quiero acelerar para llegar a la mismas velocidad del trafico y no lo hace y eso hase que ponga en peligro la vidad mia y de mi familia por que otro carro puede chocarme. Cuando sucedio eso se activo el CHECK, lo apago por completo y los parabrisas se activan repentinamente , todo esto es muy raro y no es bueno para mi

The transmission module, and Transmission. While on freeway with my family car shut off while driving. Yes , Yes , No there were no warning signs until after the jerking and shaking started after 39 days then the engine light came on. After that a that the sign said transmission over heating pull over and let car cool down. what was most scary is that it shut off while driving.

My check engine light went on and off for a while, and every time I filled up with gas my car would not start. I would have to turn it off and then on again in order to get it to run. I have attached details of the repair, which were a specific 2012 Ford Focus recall that my car had not been included in. Since this repair, my car’s fuel tank still does not function properly. My fuel gauge is faulty, which is dangerous because I could run out of gas at any moment even if it appears to be half full. My fuel tank is not pressurized enough to push enough gas into the tank to run as it should (I may have worded that wrong, but I am repeating what [XXX] has told me). This car should have been on the fuel pump recall list. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car is often displaying a pending P1450 (unable to bleed up fuel tank vacuum) check engine light code. Whenever, I fill my car with gas, it take a few tries to get the car to start. My car has also lost power several times while driving without warning - and took a while to re-start. I had to have my fuel tank replaced as it deformed and leaked gas to the point where it was un-fixable. Car symptoms of not starting after being filled with gas and losing power at random times while in operation have not been solved with the replacement of a brand new fuel tank. The P1450 error code still continues to come up suggesting a purge valve problem that will be expensive to fix, in addition to the fuel tank that has already needed to be replaced.

Causing vehicle to shutter or jerk making the driver lose control for a minute or two when driving. Happens only, when accelerating at from a stop or turn.

After completing door latch recall there is still an alert the the hatchback is open. And doesn't shut off. The dealer states that I have to pay for replacement since the recall shows complete. Except the instructions did not show anything in regards to this component , in regards to the fuel system, the dealer said I would have to pay for test to determine if the PCM would fix the engine ight after I took in for recall.

The fuel valve inside the car is stuck open causing the car to stall I saw recalls for other Ford Focus around the same time as my car with same year and same problem 19s22/18s32 I just don’t get how my car didt make recall list but the ones before and after from the same plant did and I’m still having that problem.

Problem: Reoccurring check engine light and ODB2 Code's P0443 & P0444 Repairs made: MAF Sensor Purge Control Valve Reset Computer Air filter Cap less Gas Fill, W0133-2022154 Related Safety recalls: 18S32, 19V515000, 18V735 or 18V735000 I believe the Problem occurs due to an recall that was not performed or performed correctly leaving the problem. I am requesting the recall repair history from form Motor Company Please. Thank You, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

In September 2020 I was on the expressway when my engine failed, I was able to get into the emergency lane after almost causing an accident, after inspecting the car it was concluded that the engine was no longer viable with no explanation of why the engine failed. So I replaced the engine and the car was still not drivable. In March 2022 I was able to get it started when I tried to drive the car the transmission was slipping, the “ transmission malfunction service now” warning came on, and the RPM gauge on the dash was not reading properly. I ran a code after the transmission warning came on, and the code said P0001, I called the Ford dealership to get it serviced when I was told that there was an unknown recall but the part was on back order for a year, so my car wouldn’t be fixed until the order came in, I searched my Vin number and had a recall for a fuel tank deformation, I also learned that there was a lawsuit against Ford for their 2012 Ford focus transmissions, which could explain the engine failure and the transmission problems.

Purge Valve became stuck closed which caused fuel vapors to become trapped in the fuel tank. Fuel tank collapsed inward. This is a common occurrence with 2012-2018 Ford Focus models but my vehicle was not covered under a recall warranty.

Bought the car may 2020 and 3 months later the gas gauge would say empty when it wasn't. I would run out of gas multiple times and be stranded. I would keep a full gas tank in my trunk just incase because alot of times my kids were with me. The last time this happened the car stalled. I put gas in the car from my gas tank but it would not start anymore.

There is a warning light showing a code 1450, unable to create fuel vacuum, that at first was thought to be an issue with a current recall for the car that was fixed. But after a routine oil change a fuel leak was found. I was told by the mechanic that it appears to be a fuel tank deformation similar to the 19S22 recall. My Ford focus was not apart of that recall and I was told by Ford to contact you to potentially have my car added. The leak is subnational enough that it could cause an engine fire.

I bought this car in February of this year, and the problems were present at purchase, I have brought it in and had them looked at but unable to determine what was wrong. The car sometimes stalls out whenever parked, or idling. Every time i put gas in, then start it, the vehicle will start then immediately stall. I have to start it and push the gas to keep it from stalling and quickly put into drive and his the gas to get it from stalling when i try to drive away. While starting the car the RPMS go very high and reves as if someone was pushing the gas. The hood display on the dash always says the Hood is open. This has been present since start.

The transmission has given trouble since the beginning of owning this 2012 Ford Focus and now it is in the shop as of 6-11-2022 and the Transmission Module Control is on back order. They say they reset it and my daughter could drive it but if it goes out again then it will be her bill bc the warranty will be out

Back in October 2018, (& during the time Ford was settling their class action lawsuit against them regarding transmissions, clutches, the Powertrain Control Module, and more), I received another recall described by the National Highway Traffic Safety Administration (NHTSA) as: "NHTSA CAMPAIGN ID: 18V735000 October 22, 2018 Ford will notify owners & dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes & replace the CPV as needed. If the CPV is replaced, dealers will inspect & replace the carbon canister, fuel tank & fuel delivery module as necessary. The recall is expected to begin December 10, 2018. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full." I brought the vehicle in to have the recall taken care of and after a day of servicing the vehicle, I was told that the PCM was reprogrammed & the issues were fixed. A week or 2 later, I received notice that the issue hadn't been resolved & a new recall was issued regarding the very same thing. As reported by the NHTSA: "NHTSA CAMPAIGN ID: 19V515000 July 5, 2019 Ford will notify...(same text as noted above)" Then added, "(Ford) is recalling certain vehicles...previously recalled under 18V-735. The affected vehicles did not have the PCM updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system." Consequences are an excessive vacuum resulting in an engine stall while driving, w/o warning & w/o the ability to restart the vehicle, increasing the risk of a crash. Plus, uncontrolled release of hydrocarbons into the atmosphere. I've now failed emissions inspection due to an illuminated check engine light (OBD2 error code P1450) and I therefore cannot get my car registered. The dealerships now deny my vehicle ever being part of these recalls & state I musn't be taking care of the vehicle.

I have had P1450 code combined with P144A. The P1450 was a recall item for my year and model of car but my VIN is not included. I think it is the same problem as the others.

Got Error Code P1450 of CPV which falls under the following Recall but Ford Motor Company is stating the VIN does not fall under this recall as they are VIN Specific but the link below states the recall affects the vehicles built from 8/1/2010 to 4/17/17. This vehicle build date according to the door sticker is 3/12 which should fall under the recall See Below Link: https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V735-0635.pdf

My car is experiencing identical problems to recall # 19v515000. The gas tank has collapsed and purge valve has failed causing the car to stall. But, my vin does not match the recall. Clearly, this recall has to be expanded to include other vehicles if I am experiencing identical failures. Ford has refused to do anything because the vin does not match.

While driving the vechicle it has problems accelerating and dies out in traffic to a rolling stop. I had the car diagnosed at a Ford dealership near me and was told it would be worse senario approx. $6500 to repair and that is because part of the transmission is $4000 alone. Despite the transmission issues reported on this vehicle the dealership would not comp any fixes. When in reality my problem is the same as many other owners that reported this issue. The difference is the car is newer to me but was previously owned. This is bad that Ford released a faulty transmission and leaves the owners with the burdon to repair.

I previously had the 18S32 recall done. They said everything was fine even though ever since I had the tank, purge valve and computer retooling done it never drove right. It didn’t have accurate miles to empty and never seemed like it used to before all this was done. 2 months ago the car stalled while driving below 30mph. I pulled the car over and turned it off. I tried turning it back on multiple times and it didn’t work until finally I got it back on but it had a check engine light. It wouldn’t shift right and check engine light kept coming back on. We got it checked out and the Ford service center claimed it was the transmission and engine. We didn’t have it fixed then and we took it back home the check engine light never came back on. This last week 10/11/21 the car started smelling like fuel outside the car and wouldn’t accelerate well. Took it into the Ford Service center at a different location and they confirmed it was the fuel canister leaking and the fuel line to the fuel insert point was messed up. I noticed they had performed recall 18S32 on it before but it never fixed the issue and they did a 2nd recall on some vehicles because of it called 19S22. The Ford service center and customer care both said they can’t perform 19S22 recall because it doesn’t show up on my VIN number as needing done even though clearly I’m still having issues with the fuel system that was recalled in the first place. I’m now going to have to pay out of pocket for an issue Ford should be covering under recall work.

I was given engine codes P144A and P1450. Whenever I fill up my gas tank completely I have to turn the key multiple times to actually get the car to start. The lower the tank is before the fill up, the more times I have to turn the key to eventually get it to start. Everytime I turn and it stalls I pray that it doesn't blow up. It will make the quick triplet sound and then won't "vroom." The component to be complained about is the Engine/Fuel system, and it is available for inspection upon request. Well for 1 I wasn't sure if this stalling would occur while actually driving, and based off of online research it could happen, and 2 as I said previously I was genuinely worried whether or not the car would blow up, let alone start. I have seen a recall regarding this issue to other cars with the exact same make, model, and engine type dating back to 2019, but for some reason the recall isn't covered under my vehicle's specific VIN. The component has not been inspected yet because I am hoping to find a way to have the recall cover my vehicle so I don't have to pay as much for it. There hasn't been an exact "failure" more of a problem with unknown consequences. The light first appeared probably about 6 months ago, but the initial engine codes I got (I have since gotten them twice more, the most recent being about a month and a half ago) indicated that the only problem I MAY experience was incorrect display of gas on the dash. I didn't notice it at all, so I figured it wasn't that serious nor a safety concern.

CEL came on while I was traveling. When I took my car to get it read, the error code was p1450, unable to bleed up fuel tank vacuum. After filling up my car with gas, it would struggle to turn on. I would have to push down on the accelerator while turning the ignition so that my car would start properly. Even then it still felt like it was stalling and wanted to turn off. I am aware that this issue was part of another recall related to my gas tank becoming deformed. I wound up replacing the vapor canister purge solenoid and that seems to have fixed the problem.

My car randomly started stalling out while driving. A check engine light came on, and when I took it in to get read, the mechanics told me they were the codes pertaining to the recall on this car for the purge valve malfunction. The local dealer will not grant me an appointment to look at it and complete the recall for another 5 weeks.....my appointment isn't until October. In the meantime, I dont have a safe vehicle to drive, as the chances of me getting rear ended are high. The vehicle stalls out 6 to 7 times every 40 miles.

Somethings going on with the Fuel injectors when I’m at a red light it seems like the car is ready to turn off. When the light turned green and I try to accelerate it jerks.. I went to for dealership (Ford) they stated it was the transmission brackets m, so I got that fix. but that’s wasn’t it so I decided To look up the recall information it shows that these cars have issues with the fuel injectors and the vacuum So ect. I keep putting it in the shop and they keep telling me different things and at this point I’m getting tired of paying money for something that isn’t the issue I Call Myself buying a car for my son to head off to college (upper state NY) 2nd year but I have to make sure it’s safe for him to travel I have been broken down thank god for Triple A and at this point I’m out of options attach is a recall sheet that came with the warranty I’m looking to purchase

The first incident occurred at a gas station. I filled my tank, turned my car on and put my car in drive as usual. As I took my foot off the brake, my car started to roll backwards. There was no dashboard lights on at this time. As I was driving home, the check engine light came on. I went home to research places to take my car to be checked. I left back out and when I started my car, the check engine light was no longer on. I restarted my car several times and drove back and forth to see if the light would come back on and it did not. The light did not come back on for about 2 weeks and when it did, my car stopped while I was driving. I was able to restart it but it was scary having my car stop while driving. I filled up my tank this morning and when I tried to start it, it did not start. It did start after a second try.

MY DAUGHTER BOUGHT A 2012 FORD FOCUS SEL ABOT 2 WEEKS AGO IN 1 WEEK SHE RAN OUT OF GAS AND FUEL GAUGE WAS MARKING A 1/4 QUATER TANK WE FILLED THE GAS TANK AND IT WAS WORKING FINE ON 4/19/21 SAME THING HAPPEN ON THE HIGHWAY MARKING 1/4 QUATER TANK BUT IT SHUT OFF TWICE WHILE DRIVING NO 1 GOT HURT OR NO ACCIDENT 1 TIME IT WAS ON CITY STREET THE OTHER ON THE HIGHWAY AT MIDNIGHT

Mileage: 150,500

TANQUE ESTA DESFORME POR SEGUNDA VEZ.SE REALIZ LA PRIMERA CAMPAA 18S32 LUEGO DE 6 MESES PRESENTO EL MISMO PROBLEMA.

Mileage: 80,000

MY CAR FAILS TO ACCELERATE WITHOUT SHUDDERING EVEN AFTER THE CLUTCH WAS REPLACED AND COMPUTER REPROGRAMMED. IT FIRST STARTED HAVING TRANSMISSION ISSUES WHEN IT HAD ONLY AROUND 60,000 MILES ON IT AND WAS AROUND FIVE YEARS OLD. EVEN AFTER BEING FIXED, MY CARS TRANSMISSION LIGHT CAME ON AND IT COASTED TO A STOP AT THE SIDE OF A BUSY ROAD. I WAS ABLE TO DRIVE IT AT JARRINGLY LOUD LOW GEAR HOME. BECAUSE I WAS TOLD IT WAS OUT OF WARRANTY THE SECOND TIME, I TOOK IT TO ANOTHER MECHANIC WHO RESET THE COMPUTER AND TOLD ME HE SUSPECTED THE TRANSMISSION ITSELF IS BAD. IT DRIVE OK, BUT WITH ASTONISHINGLY LOW POWER AND DANGEROUS FREEWAY MERGES FOR ANOTHER TWO YEARS. NOW THE SHUDDERING IS BAD AGAIN AND THE TRANSMISSION GROANING IN BETWEEN LOW GEAR CHANGES. ADDITIONALLY THE CPV ON THIS CAR WAS BAD ONCE, AND IT WARPED THE GAS PAN. THE DEALERSHIP RESET THE COMPUTER CODES CONTROLLING THE VALVE BUT NOW THE ENGINE CODE FOR THAT PROBLEM IS ON AGAIN TOO. THIS CAR FEELS UNSAFE, BUT I HAVE LITTLE ALTERNATIVES. I HAVE NOW WAY TO GET TO WORK WITHOUT IT.

Mileage: 70,000

THIS IS A PROBLEM RELATED TO SAFETY RECALL 18S32. FORD FOCUS 2012 STALLED AND SHUT OFF WHILE BACKING OUT OF DRIVEWAY AND WOULDN'T TURN BACK ON. I WENT TO AN INDEPENDENT CAR SHOP AND WAS TOLD THE PURGE VALVE MALFUNCTIONED AND CAUSED THE GAS TANK TO DEFORM. I CALLED MY FORD DEALER AND REQUESTED THEM TO REPLACE THE PARTS BECAUSE IT WAS THE SAME PROBLEM FROM THE 2018 RECALL. THEY CONFIRMED THAT IT WAS THE SAME ISSUE BUT SAID THEY WOULDN'T REPLACE THE PARTS FOR FREE BECAUSE THEY ALREADY CLOSED THE RECALL. HOWEVER, WHEN THEY CLOSED THE RECALL FOR ME IN 2019, THEY DIDN'T TELL ME THAT THEY ONLY REPROGRAMMED AND DIDN'T ACTUALLY REPLACE THE PARTS. IF THEY HAD REPLACED THE PARTS IN 2019, THEY WOULDN'T HAVE MALFUNCTIONED NOW. OBVIOUSLY THE FORD DEALER MUST HAVE MADE A MISTAKE WHEN ATTEMPTING TO REPAIR MY CAR AND DIDN'T ACTUALLY FIX IT. THIS IS A HUGE SAFETY ISSUE FOR FORD CARS BECAUSE THE CAR CAN STALL AND TURN OFF AT ANY TIME. EVEN IF THEY FIXED IT BACK IN 2019 (WHICH OBVIOUSLY THEY DIDN'T), IT'S NOT WORKING NOW, MEANING THEY NEED TO DO ANOTHER RECALL AND ACTUALLY SOLVE THE PROBLEM. I'M NOW STUCK DRIVING MY CAR WITH A HUGE SAFETY ISSUE UNTIL I CAN AFFORD TO PAY FOR THE REPAIRS OR UNTIL THEY REOPEN THE RECALL.

Mileage: 204,000

I WAS DRIVING HOME AND IT STARTED TO SHIFT INCORRECTLY AND LUCKILY I WAS CLOSER TO HOME. BY THE TIME I HAD TO TURN INTO MY DRIVEWAY IT QUIT SHIFTING ALL TOGETHER. MY DOOR LOCKS DO NOT LOCK, I'VE HAD TO BUNGEE THE REAR DOORS TOGETHER. MY MIRRORS DO NOT WORK. ALSO THE FUEL GAUGE DOESN'T READ CORRECTLY.

Mileage: 120,000

I PURCHASED MY VEHICLE OCTOBER 14,2020 FROM DAY ONE EVERY TIME, I PUT GAS IN IT, IT STALLED TO CRANK AND YOU COULD SMELL A ROTTEN EGG SMELL. I WOULD HAVE TO SIT AND WAIT AND PRESS THE GAS NUMEROUS OF TIMES BEFORE THE CAR STARTED. MY DRIVER SIDE BACK DOOR CAME FLYING OPEN THE SAME DAY AND WOULD NOT LATCH BACK TO CLOSE. HERE IT IS NOVEMBER 28, 2020 MY CAR STARTS SMOKING REALLY BAD AND NOW WON'T EVEN CRANK UP TO DRIVE. I PAID 4,056 CASH FOR A CAR I CAN'T EVEN ENJOY.

Mileage: 151,000

I WAS DRIVING ON A BUSY HIGHWAY WHERE THE SPEED LIMIT IS 70 MILES PER HOUR, AND THE CAR SUDDENLY SLOWED DOWN WHILE I WAS STEPPING ON THE GAS, UNTIL IT STOPPED AND THEN CUT OFF IN THE MIDDLE OF I-40, WHILE OTHER CARS SPED BY ME SWERVING OUT OF THE WAY IN ORDER TO NOT CRASH INTO ME FROM BEHIND. I THEN TOOK THE 2012 FORD FOCUS SE TO MY MECHANIC, AND AFTER HE INVESTIGATED THE MALFUNCTION, HE SAID HE OBSERVED THE GAS TANK OF THE CAR "BREATHING IN AND OUT LIKE A DIAPHRAGM OR A LUNG" DUE TO AN EXCESSIVE VACUUM, WHICH HE THOUGHT HAD ALSO DAMAGED OTHER PARTS OF THE FUEL SYSTEM BEYOND JUST NORMAL WEAR AND TEAR, RESULTING IN OTHER FUEL RELATED ERROR CODES. THE MECHANIC TOLD ME TO TAKE THE FORD FOCUS TO A FORD DEALERSHIP RIGHT AWAY, BECAUSE A FUEL TANK MOVING IN AND OUT THAT WAY, CAUSES FISSURE CRACKS TO DEVELOP INSIDE OF IT THAT COULD CAUSE A TANK TO LEAK GASOLINE OR RUPTURE DURING A CRASH, POTENTIALLY CAUSING AN EXPLOSION AND/OR FIRE. THE MECHANIC ALSO TOLD ME HE COULD NOT IMAGINE THAT FORD MOTOR COMPANY WOULDN'T REMOVE AND THEN REPLACE THE FUEL TANK ON MY CAR, BECAUSE NOT DOING SO IN HIS OPINION WOULD BE EXTREMELY DANGEROUS. THE DEALERSHIP THAT IS REPRESENTING THE FORD MOTOR COMPANY WHO WILL ULTIMATELY APPROVE THE REPLACEMENT OF THE FUEL TANK OR NOT, ATTEMPTED TO AND WOULD HAVE GIVEN THE CAR BACK TO ME IN AN EXTREMELY DANGEROUS CONDITION RATHER THAN MAKING THE NECESSARY REPAIRS THAT FORD MOTOR COMPANY IS BEING FORCED TO FIX BY THE US GOVERNMENT.

I WAS DRIVING ON A BUSY HIGHWAY WHERE THE SPEED LIMIT IS 70 MILES PER HOUR, AND THE CAR SUDDENLY SLOWED DOWN WHILE I WAS STEPPING ON THE GAS, UNTIL IT STOPPED AND THEN CUT OFF IN THE MIDDLE OF I-40, WHILE OTHER CARS SPED BY ME SWERVING OUT OF THE WAY IN ORDER TO NOT CRASH INTO ME FROM BEHIND. I THEN TOOK THE 2012 FORD FOCUS SE TO MY MECHANIC, AND AFTER HE INVESTIGATED THE MALFUNCTION, HE SAID HE OBSERVED THE GAS TANK OF THE CAR "BREATHING IN AND OUT LIKE A DIAPHRAGM OR A LUNG" DUE TO AN EXCESSIVE VACUUM, WHICH HE THOUGHT HAD ALSO DAMAGED OTHER PARTS OF THE FUEL SYSTEM BEYOND JUST NORMAL WEAR AND TEAR. THE MECHANIC TOLD ME TO TAKE THE FORD FOCUS TO A FORD DEALERSHIP RIGHT AWAY, BECAUSE A FUEL TANK MOVING IN THAT WAY CAUSES FISSURE CRACKS TO DEVELOP INSIDE OF IT THAT COULD CAUSE A TANK TO LEAK GASOLINE OR RUPTURE DURING A CRASH, POTENTIALLY CAUSING AN EXPLOSION. THE MECHANIC ALSO TOLD ME HE COULD NOT IMAGINE THAT THE FORD DEALERSHIP WOULDN'T REMOVE AND THEN REPLACE THE FUEL TANK ON MY CAR, BECAUSE NOT DOING SO IN HIS OPINION WOULD BE EXTREMELY DANGEROUS. THEN I TOOK THE CAR TO THE FORD DEALERSHIP LOCATED AT: 2807 EAST MILLBROOK ROAD, RALEIGH, NORTH CAROLINA, 27604 - PHONE NUMBER: (984)232-7601, AND THEY TOLD ME THAT IT LOOKED FINE TO THEM, AND THAT THE CAR DOOR HINGES WERE ALSO UNDER RECALL AND THEY WEREN'T GOING TO REPLACE THOSE EITHER. THEN I TOLD THE FORD DEALERSHIP THAT I'D ALREADY TAKEN THE CAR TO ANOTHER MECHANIC FIRST, AND THAT I THOUGHT THEY WERE TRYING TO REPAIR AS LITTLE AS POSSIBLE AND DO AS LITTLE REPAIRS AS THEY COULD GET AWAY WITH; THEN I ASKED THEM TO REEXAM THE CAR AGAIN. BUT IF I HADN'T ALREADY TAKEN THAT VEHICLE TO A DIFFERENT MECHANIC FIRST, THE FORD DEALERSHIP WOULD HAVE GIVEN IT BACK TO ME IN AN EXTREMELY DANGEROUS CONDITION RATHER THAN MAKING THE NECESSARY REPAIRS THAT FORD IS BEING FORCED TO DO BY THE GOVERNMENT.

Mileage: 150,000

THE FUEL TANK COLLAPSED, THE FUEL GAUGE IS ACTING ERRATICALLY, IT IS LACKING POWER AND THE CODES P0171 AND P1450 ARE SHOWING. THE FUEL TANK IS ALSO DEFORMED. THE CHECK ENGINE LIGHT CAME ON, SO THE VEHICLE WAS TAKEN TO A LOCAL SHOP TO FIND OUT WHAT WAS WRONG. THE RECALL 18S32 HAS BEEN ISSUED FOR THESE PROBLEMS BUT WHEN WE CALLED A LOCAL FORD DEALERSHIP, THEY INFORMED US THAT OUR VEHICLE IS NOT COVERED UNDER THE RECALL.

Mileage: 175,000

VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND DID NOT TURN BACK ON. THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP. THE ELECTRIC FUEL PUMP, FUEL PUMP ASSEMBLY, AND SENDER WAS REPLACED.

Mileage: 73,981

VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND DID NOT TURN BACK ON. THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP. THE ELECTRIC FUEL PUMP, FUEL PUMP ASSEMBLY, AND SENDER WAS REPLACED.

Mileage: 73,981

I'M WRITING TO COMPLAIN ABOUT HOW FORD HANDLED THE SAFETY RECALL 18S32 / NHTSA RECALL 18V-735 . WHEN I GOT THE LETTER IN THE MAIL THAT MY CAR WAS RECALLED FOR THIS PART THAT COULD CAUSE THE GAS TANK TO COLLAPSE I TOOK IT TO MY LOCAL FORD DEALERSHIP AND THEY REPROGRAMMED THE VALVE , WHICH TO ME IS JUST PUTTING A BAND AID ON THE PROBLEM AND NOT REPAIRING IT. 11 MONTHS LATER THE PART FAILED AND WHEN I TOOK IT BACK TO THE DEALERSHIP TO HAVE IT REPLACED THEY CHARGED ME FOR THE REPAIR. AFTER TALKING WITH FORD MOTOR COMPANY THEY ARE TELLING ME THAT THIS IS THEIR POLICY. MY OPINION IS THAT THE PART SHOULD HAVE BEEN REPLACED ON THE FIRST VISIT. THIS WILL CAUSE SAFETY ISSUES IF LEFT WITH THE FAULTY PART ON THE CAR. CAN YOU CHECK INTO WHY FORD HAS SUCH A POLICY IN PLACE ? THANKS, SCOTT

Mileage: 124,000

UNDER FORD RECALL # 18S32 A FUEL TANK DEFORMATION MAY HAPPEN FROM THE CANISTER PURGE VALVE (CPV). MY VEHICLE WAS ONLY FIXED WITH THE REPLACEMENT OF PURGE VALVE AND REPROGRAMMING THE PCM; AKINS FORD INVOICE# FOCS439115' LINE J#3 ON INVOICE. NO WHERE ON THE INVOICE DOES IT SAY THE FUEL TANK WAS INSPECTED. I RECEIVED CAR BACK AND I HAD RUN OUT OF FUEL TWICE (WITH GAUGE SAYING ATLEAST 50+ MILES TO EMPTY) OVER THE NEXT FEW MONTHS. I HAVE ANOTHER RECALL FOR THE DOOR LOCKS AND AFTER TALKING WITH DEALERSHIP WE AGREED TO SCHEDULE A DATE WHERE AS FORD COULD GIVE A LOANER CAR SO THAT THE DEALERSHIP COULD ADDRESS BOTH ISSUES. A WEEK LATER I WAS TOLD THAT THE FUEL TANK IS DEFORMED AND NEEDED REPLACEMENT BUT FORD WOULD NOT PAY FOR IT?? I WAS GIVEN EMAIL THAT FORD WILL NOT GO BACK TO OPEN THE CASE ABOUT TANK RECALL BECAUSE THEY FEEL I AM NOT A " LONG TERM VALUE (LTV) CUSTOMER" ? FYI I AND MY FAMILY HAVE BOUGHT SEVERAL CARS OVER THE YEARS AND JUST BECAUSE I HAVEN'T PURCHASED A NEW ONE IN THE LAST 5 YEARS AND DID JUST BUY THIS CAR AT BEGINNING OF 2020 ;BUT MY BROTHER IN-LAW DID AT END OF 2019.. ? WHY SHOULD THIS MATTER WHEN A SAFETY ISSUE; WHICH IT IS STILL, WHERE THE CAR COULD STOP RUNNING WHILE IN THE HIGHWAY BECAUSE OF THE UNSURE STATUS OF HOW MUCH FUEL IS LEFT. THERE ARE SEVERAL THINGS ONLINE ABOUT THIS HAPPENING TO OTHER OWNERS CARS JUST STALLING IN THE LANES.

Mileage: 217,384

THIS IS ABOUT RECALL 18S32 FUEL TANK DEFORMATION RECALL I HAD THIS CAR IN THE DEALERSHIP SEVERAL TIMES AND MY OPINION THIS DEALERSHIP IS USELESS I RUN MY VIN ON THIS SITE AND SHOWS THIS RECALL HAS NOT BEEN FIXED I ALSO HAVE ANOTHER ISSUE THAT SEEMS IS BEING LOOKED AT BY FMCSA THE STEERING FAULT AND THE STEERING GOING OUT I PERSONALLY HAD A CLOSE CALL WHEN THE STEERING WENT OUT AND ALMOST CAUSED A WRECK

Mileage: 70,000

I HAVE A 2012 FORD FOCUS SELI I RECENTLY WENT TO A FORD DEALERSHIP TO GET MY PURGE VALVE REPLACE BECAUSE I SEEN ONLINE THAT MY PARTICULAR VEHICLE WAS THE SAME TYPE OF VEHICLE THAT THE GOVERNMENT HAD PLACED A RECALL ON IT BECAUSE OF THE PURGE VALVE IS BECOMING 40S I HAVE THE SAME ISSUE AND I TRIED TO GO TO FORD TO GET IT FIXED THEY TOLD ME THAT SINCE IT WAS ALREADY FIXED THEY CAN'T FIX THE ISSUE AGAIN NO I ONLY HAVE THE CAR FOR ONLY NINE MONTHS AND WITHIN THE NINE MONTHS IS BECAME A BECAME FAULTY. I NEED FOR TO BE RESPONSIBLE FOR REPLACING THEIR DEFECTIVE DEVICE IS THAT THEY FAIL TO BUILD PROPERLY

TOOK MY VEHICLE IN FOR THE RECALL ON THE DOOR LATCHES AND THEY SAID EVERYTHING WAS GOOD AND WHEN L CHECK THE VIN ON THE NHTSA IT STATES THAT RECALL INCOMPLETE. ALSO FORD HAD A RECALL MY FORD FOCUS IN MY 2012 YEAR ABOUT THE EVAP L HAVE HAD CODE P0456 IN RELATION TO P0456 EVAPORATIVE EMISSIONS SYSTEM - SMALL LEAK DETECTED. FORD SUPPOSELY DID A RECALL ON THIS AND SUPPOSELY DID WORK ON MY VEHICLE BEFORE L OWNED IT, NOW IT HAS SAME ISSUE SO L BELIEVE IT WAS NEVER CHANGED OUT? I BELIEVE THAT RECALL WAS BACK IN 2016 OR 2017 OR 2018?

2012 FORD FOCUS KNOWN TO HAVE TRANSMISSION PROBLEMS. BRAKES RUMBLE WHEN BEING PRESSED. I AM CONCERNED ABOUT THE SAFETY OF THE TRANSMISSION. I HAVE SEEN THAT FORD HAS KNOWN ABOUT THIS PROBLEM. WHAT IS FORD DOING TO CORRECT THIS PROBLEM

Mileage: 86,289

MY WIFE BOUGHT THIS VEHICLE IN JUNE 2020, SHE HAS BEEN HAVING FUEL SYSTEM ENGINE LIGHT CODES COMING ON P0456 AND P1450 L KNOW THERE WAS A RECALL IN RELATION TO THIS AND L UNDERSTAND THE PREVIOUS VEHICLE OWNER HAD THE RECALL DONE ON JUNE 14, 2019 A YEAR AGO, I CALLED FORD CUSTOMER CARE AND THEY ARE NOT WILLING TO TAKE CARE OF IT, IT IS NOT NORMAL TO HAVE THE ISSUE COME BACK AFTER ONE YEAR FROM TAKING CARE OF IT. I AM ASKING THE NHTSA TO ASSIST ON THIS. THANK YOU

WHILE DRIVING ON THE FREEWAY AROUND 6PM AND TAKING AN ON RAMP ONTO ANOTHER FREEWAY THE FORD FOCUS STALLED MID-DRIVE AND WOULD NOT ACCELERATE ANYMORE OR SWITCH TO HIGHER GEARS WHEN THE ACCELERATOR WAS PRESSED. THE FORD IMMEDIATELY COULD NOT GO ANY FASTER THAN FIRST GEAR AND LUCKILY WE AVOIDED AN ACCIDENT BY PULLING TO THE SIDE OF THE FREEWAY ON RAMP INTO THE VEGETATION SINCE THERE WAS NO SHOULDER. THERE WAS NO NOISE OR INDICATION THAT SOMETHING HAD HAPPENED TO THE VEHICLE. THE ENGINE LIGHT CAME ON AND THE VEHICLE JUST STOPPED DRIVING IN THE MIDDLE OF DRIVING AT AROUND 50MPH. IT WOULD NOT DRIVE BACKWARDS WHEN PUT INTO REVERSE AND WOULD REV UP TO EXTREMELY HIGH RPM WHEN THE DRIVER TRIED TO MOVE FORWARDS OR BACKWARDS. TOWED THE CAR TO THE MECHANIC THE NEXT DAY AND THEY RAN A DIAGNOSTIC THAT CAME BACK WITH 5 ERROR CODES INCLUDING: P0805, P087A, P2831, P2836, AND P2861. A PIN POINT TEST WAS PERFORMED AND FOUND THAT THE VOLTAGE WAS AT A CONSISTENT 5 VOLTS, SO THEY CLEARED THE CODES AND TOOK THE VEHICLE FOR A TEST DRIVE AND IT WAS FINE AGAIN. THE VEHICLE HAS ABOUT 79,000 MILES. ATTACHED WILL BE THE MECHANICS FORM ALONG WITH WHAT THEY SAID ARE SEVERAL CODES FOR RELATED RECALLS THAT WERE SUPPOSEDLY ALREADY FIXED. *TR

Mileage: 79,100

THE TRANSMISSION SHUTTERS AND SHAKES VERY FREQUENTLY. VEHICLE ALSO PERIODICALLY WILL ALMOST STALL WHILE DRIVING. OVERALL THE VEHICLE JUST FEELS INCREDIBLY UNSAFE AND UNRELIABLE WHILE OPERATING. *TR

Mileage: 85,000

THE TRANSMISSION SHUTTERS AND SHAKES VERY FREQUENTLY. VEHICLE ALSO PERIODICALLY WILL ALMOST STALL WHILE DRIVING. OVERALL THE VEHICLE JUST FEELS INCREDIBLY UNSAFE AND UNRELIABLE WHILE OPERATING. *TR

Mileage: 99,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS TOWED TO COURTESY FORD OF ROME (101 US-411, ROME, GA 30161) WHERE AN UNKNOWN RECALL REPAIR WAS PERFORMED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

Mileage: 108,000

WHEN YOU DEPRESS THE ACCELERATOR PEDDLE THE RPMS MAX OUT .IT WILL STUDDER FOR A FEW SECOND THEN THE RPMS WILL PLUMMET TO ZERO OR ONE.THE ENGINE STALLS WHILE IN MOTION.WHILE OPERATING THE VEHICLE ON A STRAIGHT FLAT ROAD.THE RPMS ARE ALL OVER THE ENGINE LOOSES POWER SURGES AND CUTS OUT.WHEN DRIVING UP HILL OR AN INCLINE THE ENGINE WILL LOOSE UP TO HALF ITS POWER AND THE CAR WILL DERASTICALLY LOOSE ACCELERATOR POWER.THE STEERING IS IRRATIC .IT SHAKES AND CAUSES THE VEHICLE TO LURCH .IT IS UNSAFE TO OPERATE ON PUBLIC ROADWAYS.SINCE RECALL SERVICE I'VE HAD TO RETURN THE CAR TO THE RECALL SERVICE PROVIDER.THE CAR NOW HAS SO MANY PROBLEMS IT SITS IN MY DRIVEWAY.SINCE OCTOBER I'VE PAID FULL COVERAGE INSURANCE FOR A CAR THE FORD MOTOR COMPANY AND SUB SITIARY COMPANIES OF THAT COMPANY REFUSE TO HONOR THEIR RE-CALLS AND SERVICES STEMMING FROM THOSE RECALLS.*DT*JB

Mileage: 58,335

AFTER RECEIVING THE RECALLS SERVICED BY MIKE WHITE FORD IN CDA IDAHO.MY VEHICLE IS NO.LONGER SAFE TO DRIVE.THE 2012 FORD FOCUS THAT WAS PERFECT NOW STALLS LACKS POWER .THE SAFETY FEATURES NO LONGER WORK.THE CAR NOW HAS STEERING ISSUES .SINCE THE RECALL WORK WAS DONE THE CAR HAS SAT IN THE DRIVEWAY .IT IS UNSAFE FOR MYSELF AND OTHERS. WHEN THE CAR IS IN MOTION AND YOU DEPRESS THE GAS PADDLE THE RPMS WILL RACE ALL THE WAY UP THEN PLUMMIT.WHILE DRIVING THERE IS NO POWER .WHEN DRIVING AN INCLINE OR HILL THE GAS PADDLE HAS TO BE PUSHED TO THE FLOOR AND STILL LOSES SPEED .THE CAR SHAKES AND THE STEERING IS ERRATIC. ONE OF THE SAFETY FEATURES IN WHICH THE STEREO MUTES UNLESS THE SEATBELTS ARE CLICKED IN WHILE THE CAR IS IN MOTION NO LONGER WORKS THE FORD MOTOR CERTIFIED MECHANICS OR TECHNICIANS REFUSE TO HONOR THE. NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT AND THE LETTER OF RECALL CONCERNING MY 2012 FORD FOCUS THAT HAS UNDER 60 THOUSAND MILES ON THE ODOMETER.

Mileage: 58,335

ENGINE LIGHT ON AND CAR SHUDDERS. TOOK TO FORD A YEAR AGO AND THEY REPLACED PURGE VALVE ON A RECALL. LIGHT WENT OFF AND CAR STOPPED SHUDDER FOR A COUPLE OF MONTHS THEN LIGHT CAME BACK ON AND CAR SHUDDERED AGAIN. TOOK BACK TO FORD BUT THEY SAID IT HAD SOMETHING TO DO WITH TRANSMISSION OR CLUTCH AND THAT OTHER FORD FOCUS ARE HAVING THIS PROBLEM. THEY SAID MAYBE I CAN WAIT UNTIL A RECALL HAPPENS. MEANWHILE, CAN'T DRIVE MY CAR IT SHUDDERS AND STALLS WHILE DRIVING AND NOW IT IS PARKED WHILE I CONTINUE TO MAKE PAYMENTS. :(

Mileage: 120,000

THE FAMILY HAS TAKEN ALL THREE OF OUR FORD VEHICLES TO THE SAME DEALERSHIP FOR SERVICE SINCE WE PURCHASED THEM AND THEY HAVE NOT TAKEN RECALL ACTION. THE FOCUS NOT ONLY HAS THIS RECALL BUT THE SHUDDER RECALL, THAT THE DEALER ADVISED THAT IT WOULD COST US $1,500 BECAUSE THE RECALL REQUIRES CLUTCH REPLACEMENT. WE RECEIVED NOTICES FOR THE TCM, SHUDDER/SHAFT SEALS, AND CPV WITH NO ACTIONS TAKEN. THE FAMILY'S RECORD IS THAT OUR MAINTENANCE SCHEDULE HAS BEEN CONSISTENT VISITS WITH THE DEALER'S ASSIGNED RETURN DATES AND NOTHING LESS. THE FAMILY SHOULD NOT HAVE TO PAY FOR A RECALL FOR THAT KIND OF MONEY. THAT AMOUNT SHOULD BE DOUBLED AND SUBMITTED TO US AS A DOWN PAYMENT ON A NEW FORD VEHICLE. WE ARE NOT LIKING WHAT SEXTON FORD TOLD US THOUGH WE HAVE BEEN NOWHERE ELSE FOR MAINTENANCE EXCEPT THEM SINCE DAY ONE! NOW, WE ARE BEING NOTIFIED OF NOTHING BEING DONE IAW WHAT SUPPOSED TO HAD BEEN DONE ALREADY.

Mileage: 44,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO (AL PACKER LINCOLN 1550 N MILITARY TRL, WEST PALM BEACH, FL 33409) WHERE THE VEHICLE WAS PARTIALLY REPAIRED UNDER WARRANTY. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OVER THE MILEAGE FOR THE COMPLETION, BECAUSE THE VEHICLE HAD EXCEEDED 100,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THE DEALER INFORMATION WAS CONFIRMED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE WAS 132,000.

Mileage: 132,000

I BROUGHT MY CAR IN FOR THE PURGE VALVE AND FUEL TANK DEFORMATION RECALL. IT WAS CHECKED AND DETERMINED TO BE FINE; BUT 30-45 DAYS AFTER MY CHECK ENGINE LIGHT CAME ON AND IT BEGAN STALLING WHEN STARTING, ESPECIALLY AFTER I WOULD FILL UP MY GAS TANK. THE INITIAL RECALL SAID IT WOULD REPLACE FAULTY PURGE VALVES RELATED TO THE RECALL BUT SINCE MY CAR WAS CHECKED ALREADY THAT I HAD TO PAY FOR THE REPAIR. MY SPOUSE ALSO HAS FORD FOCUS AND HIS WAS RECALLED A SECOND TIME FOR THE PURGE VALVE BUT MINE WAS NOT INCLUDED IN THE SECOND RECALL. I THINK IT HAD BEEN MALFUNCTIONING FOR YEARS. AFTER I PAID FOR THE PURGE VALVE REPLACEMENT MY MPG WENT FROM 26MPG TO 32MPG ON THE SAME DRIVING PATTERNS I'VE ALWAYS HAD.

MY CAR EXPERIENCES STALLED AND DIFIFFICULTY TRANSITIONING TO START AT STOPLIGHTS. IT STALLS WHEN I PUT GAS IN, AS WELL.

Mileage: 10

THE ISSUE I HAVE IS WITH COMMUNICATION FROM THE MANUFACTURER. FORD HAS COMPLIED WITH THE LAW AND SENT ME A HARD COPY LETTER IN THE MAIL. HOWEVER, THEIR ONLINE COMMUNICATION IS NOT AS GOOD AND IS DOWNRIGHT MISLEADING. WHILE LOGGED INTO THEIR WEBSITE, YOU CAN ACCESS A RECALL PORTAL AND SEE IF YOUR VEHICLE HAS ANY OPEN RECALLS. CURRENTLY, THE INFORMATION ON THIS PART OF THEIR WEBSITE IS FALSE. AS YOU CAN SEE FROM THE FIRST PHOTO, THE FORD WEBSITE CLAIMS I HAVE NO OPEN RECALLS. THIS INFORMATION IS NOT CORRECT AND IS CONTRADICTED BY FORD'S OWN HARD COPY LETTER THEY MAILED TO ME. IN THE SECOND PHOTO YOU CAN SEE THAT THE NHTSA WEBSITE ALSO CONTRADICTS THE FORD WEBSITE. CONSIDERING THAT MOST PEOPLE USE ONLINE AND DIGITAL SERVICES MORE FREQUENTLY THAN PHYSICAL MAIL, IT IS VERY IMPORTATION THIS INFORMATION IS UP-TO-DATE. AS I SAID BEFORE, FORD DID COMPLY WITH THE LAW BY SENDING ME A LETTER IN THE MAIL. HOWEVER, THEY FAILED TO KEEP WITH THE SPIRIT OF THE LAW BY NOT UPDATING THEIR WEBSITE. THIS MAY BE AN ATTEMPT TO PURPOSEFULLY MISLEAD CONSUMERS INTO THINKING THERE IS NOTHING WRONG WITH THEIR VEHICLE. THIS TYPE OF INCORRECT INFORMATION, WHETHER DONE INTENTIONALLY OR INCOMPETENTLY, IS DANGEROUS TO THE PUBLIC. REGULATIONS SHOULD BE MODERNIZED TO REQUIRE MANUFACTURERS TO KEEP THEIR DIGITAL AND ONLINE INFORMATION AS UP-TO-DATE AS THEIR HARD COPY MAILINGS. THANK YOU.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER FUEL FILL UP THE VEHICLE WOULD TAKE SEVERAL MINUTES TO BE STARTED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BOHN FORD 3737 LAPALCO BLVD, HARVEY, LA 70058, AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT AFTER THE RECALL WAS REPAIRED THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE INSPECTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

RECALL 18S32 WAS DONE 08/2019 NO PROBLEM FOUND 12/2019 FUEL TANK BECOME DEFORMED FORD WILL NOT HONOR THE RECALL

Mileage: 125,000

MY DAUGHTER HAS A USED 2012 FORD FOCUS THAT HAS AN OUTSTANDING RECALL FOR CPV PROBLEMS. SHE HAS HAD TWO EXPERIENCES WHERE THE VEHICLE LOSES POWER AND SHE'S UNABLE TO ACCELERATE NO MATTER HOW FAR SHE PRESSES THE GAS PEDAL. LAST WEEK, 1/15/2019 THE SAME ISSUE HAPPENED ON THE FREEWAY, WHILE IN MOTION, GOING APPROXIMATELY 65MPH. VERY DANGEROUS! ESPECIALLY WITH FAST MOVING TRAFFIC. SHE MANAGED TO GET OFF THE FREEWAY AND COAST INTO A PARKING LOT. WE HAD THE CAR TOWED TO CAMELBACK FORD AND WE EXPLAINED THE SITUATION AND THAT AFTER SOME RESEARCH FOUND THERE IS AN OPEN RECALL ON HER CAR FOR A MALFUNCTIONING PART/S THAT CAN CAUSE THE EXACT PROBLEMS SHE'S EXPERIENCING. THEY SAY OKAY, WE'LL GET ON IT. WELL, THEY CALLED US TODAY, 1/20/2020, A WHOLE 5 DAYS LATER, TO SAY THAT SHE NEEDS A NEW BATTERY AND OTHER THINGS LIKE A WHEEL ALIGNMENT AND BEARING REPLACED. NO MENTION OF THE RECALL REPAIR BEING DONE. WHEN ASKED THEY SAID THEY COULDN'T REPAIR BECAUSE THEY WERE UNABLE TO REPLICATE THE PROBLEM OR FIND A CODE FOR IT. SO NEEDLESS TO SAY, SHE'S BEEN WITHOUT HER CAR FOR 5 DAYS AND THE RECALL REPAIR WASN'T EVEN DONE, AND THEY COME AT USE FOR OTHER "REPAIRS". RIGHT NOW WE ARE MORE CONCERNED FOR THE SAFETY ASPECT OF THE CAR STALLING OUT WHILE IN MOTION. AFTER CHATTING WITH A FORD CUSTOMER SERVICE REP., WHO BY THE WAY SAYS REPAIRS SHOULD BE DONE WHETHER THE ISSUE IS DETECTABLE OR NOT, WE HAVE TO TAKE IT TO A SECOND DEALER AND HOPE THEY MAKE THE NECESSARY REPAIRS. WE CAN DO A WHEEL BEARINGS AND ALIGNMENT ONCE THE MORE CRITICAL SAFETY REPAIRS ARE DONE.

ON JANUARY 3, 2020 I HAD MY CAR SERVICED BY BEAU TOWNSEND FORD IN VANDALIA, OH FOR RECALL NUMBER 18V735000. THEY REPLACED THE CANISTER PURGE VALVE. ON JANUARY 10, 2020; WHILE DRIVING ON THE HIGHWAY TO NASHVILLE, TN MY CAR STALLED OUT WHICH ALMOST CAUSED AN ACCIDENT. I THEN HAD TO CALL FOR A TOW TRUCK TO TOW THE CAR TO MY FRIENDS HOUSE. I THEN CALL THE FORD COMPANY WHO TOLD ME TO TAKE THE CAR TO WYATT JOHNSON IN NASHVILLE, TN TO BE REPAIRED. I HAD TO PAY FOR A TOW TO THAT DEALERSHIP AND UPON INSPECTION; THEY STATED THAT THE FUEL TANK, EVAP CANISTER AND FUEL PUMP NEEDED TO BE REPLACED AND THEY ARE CHARGING ME $1366 TO COMPLETE THE WORK.

Mileage: 152,000

I HAVE HAD TO REPLACE THE SAME PART MULTIPLE TIMES. THE TCM SEEMS LIKE IT NEEDS REPLACED ALMOST EVERY TIME I GET AN OIL CHANGE. EVERY TIME MY CAR GETS FIXED ANOTHER PROBLEM APPEARS. MY CAR WILL NOT GO IN REVERSE RIGHT NOW, AND HAS A MISFIRE IN CYLINDER 1 WHICH I KNOW THE MISFIRES HAPPEN OFTEN. BUT THERE IS ALSO A LEAK IN THE EVAP WHICH HAPPENED RIGHT AFTER MY TANK WAS FIXED FOR THE DEFORMATION OF THE TANK RECALL. MY TRANSMISSION TICKS, AND THE CLUTCH PLATE NEEDS REPLACED. I HAVE AN AUTOMATIC FORD FOCUS BUT THE CAR IS CONSTANTLY SHUDDERING. THE VEHICLE HAS THE CLUTCH SHUDDER WHEN I'M AT A COMPLETE STOP AND I PRESS THE GAS PEDAL. IT DOESN'T MATTER IF IT'S LIGHT OR NOT.

Mileage: 97,500

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS PUSHED INTO A NEARBY GAS STATION TO BE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE FUEL GAUGE WAS INOPERABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). ADDITIONALLY, ON ANOTHER OCCASION WHILE MOVING THE VEHICLE FROM A PARKING SPACE, THE STEERING WHEEL BECAME FIRM AND DIFFICULT TO MANEUVER. METRO FORD CHICAGO LOCATED AT 6455 S WESTERN AVE, CHICAGO, IL 60636, (888)667-9088 WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL OR A WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 62,100.

Mileage: 62,100

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S GRANDDAUGHTER WAS DRIVING 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WATERMARK NISSAN OF MARION (3209 BANTERRA DRIVE, MARION, IL 62959) WHERE IT WAS DETERMINED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V735000 (ENGINE), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

MY WIFE RECEIVED A RECALL NOTICE NOTICE (19S22) IN JANUARY 2019. CONCERNED, SHE TOOK THE VEHICLE IN FOR INSPECTION ON 1/10/19 TO PRATER FORD EVEN THOUGH THE VEHICLE WAS NOT EXPERIENCING ANY ISSUE AT THE TIME. PRATER FOR SAID NOTHING WAS WRONG BUT INSISTED ON REPROGRAMMING THE PCM. AS OF RECENTLY, WE ARE EXPERIENCING NEAR STALL DURING DRIVING AND TROUBLE CRANKING AND REMAINING CRANKED WHEN REFUELING. TODAY (1/2/20) WE TOOL THE VEHICLE TO PRATER FOR INSPECTION UNDER THE RECAL. THEY CONFIRMED THE CODE P1450 (CANISTER PURGE VALVE) WAS INFACT THE PROBLEM RELATED TO THE RECAL, HOWEVER, THEY REFUSED TO PERFORM THE WORK BECAUSE FORD DENIED THEIR REPAIR ORDER REQUEST (#093013) CITING THE RECALL HAD ALREADY PREVIOUSLY BEEN SERVIED. I CALLED FORD AND THEY CONFIRMED. THEREFORE, WHEN WORK WASN'T NEEDED THEY "SERVICED" THE VEHICLE, HOWEVER, WHEN THE REAL ISSUE PRESENTED ITSELF THEY REFUSE TO REPAIR THE PROBLEM. WE ARE CONCERNED FOR THE SAFETY OF THE OCCUPANTS, INCLUDING OUR TWO CHILDREN, AS THE PROBLEM CAN INCREASE THE RISK OF A CRASH. ALSO TROUBLING, IS FORD AND THE DEALERSHIPS SHADY ATTEMPT TO CIRCUMNAVIGATE THE RECALL BY CLAIMING WORK WAS DONE THOUGH IT WASN'T NEEDED. WE ARE HOPING YOU CAN HELP OR ADVISE US IN THE MATTER.

Mileage: 144,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FRONT DRIVER'S SIDE WHEEL WAS WOBBLING. FURTHERMORE, THE ENGINE STALLED AND THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT HAD TO RESTART THE VEHICLE AND THE CHECK ENGINE INDICATOR TURNED OFF AND ON. THORNHILL FORD LINCOLN (U.S. 119 NORTH 500 FORD FAIRLANE, CHAPMANVILLE, WV 25508, (304) 855-8300) STATED THAT THERE WAS NO WARRANTY COVERAGE; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE SAME DEALER FOR THE RECALL REPAIR. THE FAILURE RECURRED AFTER APPROXIMATELY ONE MONTH. THE DEALER WANTED TO CHARGE FOR ANOTHER DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000.

Mileage: 53,000

VEHICLE WOULD LOSE MOTIVE POWER IN LONG TURNING OFF/ON RAMPS WHEN FUEL LEVEL GOT DOWN TO JUST ABOVE A 1/4 TANK AT FIRST THEN AS TIME PROGRESSED THE SAME ISSUE WOULD OCCUR IN HIGHWAY TRAFFIC. NARROWLY AVOIDED ACCIDENTS ON SEVERAL OCCASIONS DUE TO THIS. VEHICLE NEVER THREW A CODE FOR ANYTHING, IT WOULD JUST STOP RUNNING. I TOOK VEHICLE IN TO DEALER TO PERFORM MANUFACTURER RECALL 18S32, THEY JUST REPORGRAMMED IT AND GAVE IT BACK. PROBLEM GOT BETTER AT FIRST BUT DID NOT GO AWAY. SINCE THE RECALL WORK ANOTHER RECALL HAS COME OUT AND THE LEVEL OF FUEL I NEED WENT FROM ABOVE 1/4 TO ABOVE 1/2 A TANK OF FUEL. WHEN THE FUEL GAUGE READS 1/2 A TANK THE VEHICLE WILL TAKE BETWEEN 7 AND 8 GALLONS OF GAS (THE FUEL LEVELS ON THE GAUGE ARE WRONG) THIS MORNING I LOST MOTIVE POWER ON THE HIGHWAY IN TRAFFIC AT LOW SPEEDS WITH A FULL TANK OF FUEL AND IT FINALLY THREW THE CODE P00C6 TWICE, WHICH AFTER LOOKING IT UP I IDENTIFIED THIS TO BE SOMETHING ALONG THE LINES OF INSUFFICIENT FUEL PRESSURE AT THE FUEL RAIL. I PLAN ON TURNING THE CAR IN TO HAVE THE SECOND RECALL FOR THIS ISSUE PERFORMED IN THE NEXT FEW DAYS AND, ACCORDING TO THE RECALL FROM FORD, THIS SHOULD CONSTITUTE REPLACEMENT OF SEVERAL COMPONENTS IN THE FUEL SYSTEM. I WANT THIS ON RECORD BEFORE TAKING THE VEHICLE IN. THIS ISSUE HAS BEEN ONGOING AND HAS MADE ME LATE FOR AND MISS WORK ON SEVERAL OCCASIONS.

Mileage: 169,600

THE CAR STALLED WHILE DRIVING. THE ENGINE SHUT OFF AND UNABLE TO RESTART. HAD IT TOWED TO AUTONATION IN TUSTIN AND ARE REFUSING TO FIX IT BECAUSE PART OF THE POWER MODULE IS BROKEN. THEY ARE TRYING TO SAY IT HAS BEEN TAMPERED WITH. REPROGRAMMING THE POWER MODULE IS PART OF THE RECALL. WE HAVE BEEN WITHOUT A VEHICLE FOR 3 WEEKS NOW, AS THIS HAPPENED ON 11/22. IT STOPPED WHILE DRIVING ON THE HIGHWAY WHICH COULD HAVE CAUSED AN ACCIDENT. THE CAR IS NOT DRIVABLE.

Mileage: 84,000

WHILE IN COLUMBUS, OHIO, CAUGHT IN HEAVY TRAFFIC, UPHILL, A RED "TRANSMISSION MALFUNCTION!" LIGHT WENT ON, AND THE CAR IMMEDIATELY STARTED SHUDDERING AND LURCHING FORWARD. I WAS ONLY GOING 5 - 10 MPH IN TRAFFIC, BUT THE CAR WAS ALSO SHAKING AND WHEN I CAME TO A FULL STOP THE RPMS WOULD GO UP AND DOWN

Mileage: 279,000

AFTER GOING TO MY FORD DEALER FOR THE LAST 2 RECALLS THAT EFFECT FUEL SYSTEM (LAST ONE WAS RECALL #19S22) MY CAR WAS OK FOR A FEW MONTHS. NOW THAT TEMPS HAVE DROPPED BELOW 50 THE SAME THING IS HAPPENING. WHEN ACCELERATING, THE CAR SHAKES AND SPUTTERS AS IT TRIES TO GO AND I GET ABOUT 18MPG INSTEAD OF MY USUAL 27MPG.

Mileage: 110,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING SUDDENLY FAILED. THE CONTACT WAS ABLE TO PULL INTO A PARKING LOT AND PARK THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE REMAINED IN THE PARKING LOT. IN ORDER TO MOVE IT, THE VEHICLE WOULD NEED TO BE TOWED. THE CONTACT CALLED A CERTIFIED MECHANIC WHO INFORMED THE CONTACT THAT THE REPAIR WAS NO LONGER COVERED UNDER WARRANTY. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE DEALER. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE CONTACT NOTICED A FUEL ODOR. THE CONTACT CALLED BOB TOMES FORD (LOCATED AT 950 S CENTRAL EXPY, MCKINNEY, TX 75070, 214-544-5000) AND WAS INFORMED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED REGARDING THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 113,673.

Mileage: 113,673

CAR SHUTTERS AND STALLS. NOT MUCH POWER. HAD TCM REPAIRED AND THE DUAL CLUTCH MULTIPLE TIMES.

Mileage: 100,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60-65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF FUEL EVEN THOUGH THE FUEL GAUGE READ 1/4 TANK OF FUEL. THE CONTACT WAS ALSO INFORMED THAT THE FUEL TANK WAS DEFORMED. THE VEHICLE WAS NOT REPAIRED. LIBERTY FORD PARMA HEIGHTS (6600 PEARL RD, PARMA HEIGHTS, OH 44130, (440) 888-2600) WAS NOTIFIED OF THE FAILURE VIA PHONE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-24594302. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.

Mileage: 90,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V515000(FUEL SYSTEM, GASOLINE) REGARDING THE CANISTER PURGE VALVE (CPV). THE VEHICLE WAS REPAIRED AT CORNING FORD (2280 SHORT DR, CORNING, CA 96021, (530) 824-5434). THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE WITH A FULL TANK OF FUEL TO PREVENT THE VEHICLE FROM STALLING. WHILE DRIVING 75 MPH, THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. THE CONTACT HAD TO STEER THE VEHICLE WITH FORCE TO THE SIDE OF THE ROAD. THE CONTACT HAD SOMEONE BRING FUEL TO FILL UP THE FUEL TANK. AFTERWARDS, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED WITH A COLLAPSED FUEL TANK AND THE CPV NEEDED TO BE REPLACED. DUE TO THE FACT THAT THE RECALL REPAIR WAS ALREADY PERFORMED, THE CONTACT WAS GIVEN AN ESTIMATE OF $1,091 TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST SINCE THE RECALL REPAIR WAS ALREADY PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

Mileage: 180,000

RECALL 18S32. BROUGHT THE VEHICLE IN TO DEALERSHIP ON 9-8-19 WHEN I RECEIVED THE RECALL NOTICE. I WAS TOLD THAT SOFTWARE NEEDED TO BE UPDATED. AT THAT POINT, WE HAD NOT EXPERIENCED ANY OF THE SYMPTOMS OF THE RECALL. I WAS TOLD THAT THERE WAS A CHECK TO SEE IF THE SOFTWARE NEEDED TO BE UPDATED AND IT DID NOT. ON 10-9-19 WHILE MY DAUGHTER WAS DRIVING THE VEHICLE, THE GAS GAUGE WENT UP TO FULL (IT WAS ONLY 1/2 FULL) CHECK ENGINE LIGHT WAS ON (IT HAS CONSISTENTLY BEEN ON FOR WEEKS) AND MOST IMPORTANTLY AND MOST FRIGHTENING IS THE VEHICLE COMPLETELY SHUT OFF WHILE SHE WAS DRIVING 65 MPH ON A HIGHWAY. ALL OF THESE THINGS THAT OCCURED ARE DIRECTLY WHAT THE RECALL IS FOR. ALTHOUGH MY DAUGHTER WAS DRIVING ON A HIGHTWAY , THANKFULLY SHE WAS NOT HIT OR KILLED BY OTHER DRIVERS AND DID NOT CRASH THE VEHICLE. NOW BECAUSE THE VEHICLE WAS INITIALLY BROUGHT IN BEFORE ANY SYMPTOMS AND FORD DETERMINED NO SOFTWARE UPDATE WAS NEEDED, THEY ARE DENYING TO REPLACE THE CANISTER PURGE VALVE WHICH IS WHAT WE WERE TOLD BY THE DEALERSHIP NEEDED TO BE DONE. THE VEHICLE CANNOT BE DRIVEN NOW BECAUSE OF THE FEAR OF PUTTING WHOMEVER DRIVES IT IN DANGER. NOT ONLY IS THIS IS UNACCEPTABLE BUT I AM VERY FRUSTRATED AND FEEL THAT THIS SAFETY ISSUE SHOULD BE ADDRESSED BY FORD IMMEDIATELY. THERE IS ALSO A RECALL (RECALL #19S22) STATING DEALERS WILL INSPECT AND REPLACE THE CARBON CANISTER, FUEL TANK AND FUEL DELIVERY MODULE AS NECESSARY. I HAVE TRIED TO GET THIS ADDRESSED NOT ONLY THROUGH FORD'S CUSTOMER SERVICE DIRECTLY BUT BY SPEAKING TO THE SERVICE MANAGER AT THE DEALERSHIP WHERE THE CAR WAS BOUGHT AND SERVICED. SEEMS LIKE THIS IS NOT AN URGENT MATTER FOR ANYONE BUT US. I DO HAVE A CASE NUMBER THAT WAS ASSIGNED BY FORD WHICH IS: CAS-24503630-J8W6Y7.

Mileage: 61,500

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STARTING THE VEHICLE AND TURNING ON THE HEATER, AN ABNORMAL ODOR OF FUEL WAS DETECTED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HOUSTON FORD (10719 WILLIAM PENN HWY, HUNTINGDON, PA 16652, (814) 643-3430) WHERE IT WAS DIAGNOSED THAT THE FUEL VALVE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 71,000.

Mileage: 71,000

MY PURGE VALVE IS NOT WORKING PROPERLY WHICH HAS THROWN MY ENGINE LIGHT TO COME ON AND WHEN I PUT GAS IN IT AND START IT UP IT STALLS OUT ON ME.

MY CAR HAD A SAFETY RECALL ON IT,IT SAID IT NEEDED A FUEL TANK,FUEL PUMP,EVAP CONTROL MODULE AND 2 EVAP CANISTERS,FORD SAID THE RECALL WAS CLOSED AND WOULD NOT FIX MY CAR,SO I TOOK IT TO MECHANIC TO GET ALL OF THIS REPLACED AND FORD WILL NOT SELL HIM A FUEL TANK FOR MY CAR BECAUSE IT HAD A RECALL ON THE VIN NUMBER.NOW WHAT DO I DO? HOW CAN I MAKE FORD FIX MY CAR?

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO ALL AMERICAN FORD (3698 U.S. 9, OLD BRIDGE, NJ 08857, (732) 212-6261) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REMEDY FAILED. WHILE DRIVING LOW SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLER FORD LINCOLN (1596 NJ-38, LUMBERTON, NJ 08048, (609) 261-7836) WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE DEALER STATED THAT THERE WAS NO WARRANTY ON THE VEHICLE AND CLOSED OUT THE RECALL. THE CONTACT WAS INFORMED THAT THE RECALL WOULD NOT BE RE-OPENED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,480. *BF *TP

Mileage: 114,480

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 18V735000 (FUEL SYSTEM, GASOLINE) AND 19V515000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE FUEL GAUGE DID NOT DISPLAY ACCURATE INFORMATION; THEREFORE, THE VEHICLE LOST POWER AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JIM CLICK FORD LINCOLN (6244 E 22ND ST, TUCSON, AZ 85711, 877-777-9263) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE UPDATED AND REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000. *BF*JB

Mileage: 145,000

CAR SUDDENLY LOSES POWER ON THE HIGHWAY. SOMETIMES THE TRANSMISSION GETS STUCK IN REVERSE. THIS HAS BEEN HAPPENING FOR MANY YEARS. THE FORD SERVICE CENTER HAS BEEN UNABLE TO RESOLVE THE PROBLEM. IT IS MY UNDERSTANDING THERE IS A RECALL INVOLVING THIS. THE DEALER HAS RECENTLY PROVIDED A LOANER BECAUSE MY CAR IS UNSAFE TO DRIVE, ACCORDING TO THE SERVICE MANAGER. I ALSO UNDERSTAND THERE HAS BEEN A RECENT LEGAL SETTLEMENT REGARDING THIS IN LOS ANGELS AND A TRIAL IS SET TO BEGIN IN SAN DIEGO WHERE I RESIDE. I WOULD LIKE TO HAVE THE PROBLEM RESOLVED AND A SAFE CAR TO DRIVE OR BE FAIRLY COMPENSATED SO I CAN PURCHASE A NEW CAR AND MOVE ON.

Mileage: 60,000

ON OCT.4, 2019, OUR 2012 FOCUS SUDDENLY HAD A HARD START AND SMELT OF GAS FUMES IN CAR. TOOK CAR IN AND HAD REPAIR DONE WHICH CONSISTED OF SENDER(BV6Z-9H307-AV) AND GASKET(4L3Z-9276-AA) AND PAID OUT OF POCKET. JUST UNDER 2 YEARS AGO, HAD AN ISSUE WHERE FUEL TANK GOT SUCKED UP. TANK(BV6Z-9002-E) WAS REPLACED ALONG WITH SAME SENDER AND GASKET AS LISTED ABOVE PLUS TUBE AS(BV6Z-9D289-B) PAID OUT OF POCKET IN DEC. 2017 BUT WAS JUST RECENTLY REIMBURSED DUE TO A RECALL. I HOPE THIS WILL NOT BE A CONTINUING REPAIR WE NEED TO DO EVERY COUPLE OF YEARS SINCE A RECALL 19S22 WAS ISSUED .

AFTER BEING STOPPED AT A TRAFFIC LIGHT ON THE HIGHWAY, MY VEHICLE BEGAN ACTING AS IF IT DID NOT WANT TO GET UP TO SPEED AND WOULD NOT GO ABOVE 35MPH WITHOUT DRAMATICALLY JOLTING FORWARD. IT DID THIS A COUPLE OF TIMES BEFORE SWERVING A BIT AND FINALLY STALLING COMPLETELY, PRESSING THE GAS WOULD DO NOTHING TO GET THE CAR TO SPEED UP. I DID MANAGE TO GET IT TO A SIDE ROAD BEFORE HAVING IT TOWED TO THE DEALER.

Mileage: 72,000

WE PURCHASED A 2012 FOCUS FOR OUR 18 YEAR OLD DAUGHTER AS HER FIRST CAR. THE CHECK ENGINE LIGHT IS ILLUMINATED AND THE CAR SHUDDERS AS YOU ACCELERATE LIKE ITS SHIFTING GEARS BUT IT'S A VERY AGGRESSIVE JERK. ONCE IT REACHES CERTAIN SPEED IT DRIVES SMOOTHLY BUT IF YOU STOP AT A RED LIGHT OR STOP SIGN AND ACCELERATE AGAIN IT DOES THE SAME THING. THE FAULT CODE FOR THE CHECK ENGINE LIGHT STATES IT'S A CATALYTIC CONVERTER PROBLEM. I DID SOME ONLINE RESEARCH AND FOUND A RECALL FOR WHAT I THOUGHT WAS THE CAUSE OF THE ISSUE (RECALL 18S32). TOOK IT INTO THE DEALERSHIP TO HAVE THE RECALL REPAIRED AND THEY RESET THE PCM BUT TECH TOLD ME THE GAS TANK "PASSED INSPECTION" SO NO FURTHER REPAIRS WERE NEEDED. HOWEVER, THE CAR STILL SHUDDERS AT ACCELERATION. I WAS TOLD I'D HAVE TO PAY $135 FOR THEM TO DIAGNOSE THE PROBLEM. I AM SO AFRAID FOR MY DAUGHTER WHO IS A FAIRLY NEW DRIVER TO BE DRIVING THIS UNSAFE VEHICLE. I WILL BE SEARCHING FOR A CLASS ACTION LAWSUIT AS I'VE READ SEVERAL COMPLAINTS OF THE SAME ISSUE ON THIS WEBSITE. I DON'T FEEL COMFORTABLE SELLING THIS CAR TO ANYONE ELSE WITH THESE PROBLEMS EITHER. FORD REALLY NEEDS TO RECTIFY THIS PROBLEM IMMEDIATELY BEFORE SOMEONE GETS HURT OR WORSE, DIES! THE CAR HAS 101,000 MILES ON IT.

Mileage: 101,000

I WAS DRIVING ON THE FREEWAY, AT FREEWAYS SPEEDS (APPROXIMATELY 65MPH), MY CAR'S ENGINE SPONTANEOUSLY STALLED AND SHIFTED INTO NEUTRAL, ALL OF THE WARNING LIGHTS WENT ON, AND BOTH THE ENGINE AND BRAKES STOPPED WORKING. WHILE STILL MOVING AT FREEWAY SPEEDS, I COULD NOT GET THE CAR ENGINE TO TURN BACK ON OR GET THE TRANSMISSION TO RE-ENGAGE OUT OF NEUTRAL, AND THE BRAKES CONTINUED TO NOT WORK. THE BRAKE PEDAL FELT JAMMED, AS IF THERE WAS A POWER FAILURE IN THE BRAKE SYSTEM; I COULD NOT GET THE PEDAL TO MOVE. I WAS ABLE TO COAST WITHOUT POWER TO AN OFF-RAMP (I WAS STILL TRAVELING >45 MPH ON THE OFF-RAMP), AND THEN USE THE EMERGENCY BRAKE TO STOP ONCE ON A SURFACE STREET. AFTER LETTING THE CAR SIT FOR A FEW MINUTES, I TURNED IT BACK ON, AND THE PROBLEM DID NOT RETURN. I DROVE THE REST OF THE WAY HOME ON SURFACE STREETS. FOLLOWING UP ON THIS, THE CHECK ENGINE LIGHT WAS ON; AN AUTO SHOP REPLACED THE EVAP PURGE VALVE ASSEMBLY AND OXYGEN SENSOR (SEE ATTACHED REPAIR INVOICE) AND THAT SOLVED THE PROBLEM. BASED ON THIS EXPERIENCE, IT SEEMS LIKE THE CAR STOPPED DUE TO AN ISSUE WITH THE FUEL SYSTEM, MAKING THE FUEL/AIR RATIO IN THE ENGINE TOO LEAN. I DO NOT KNOW WHY THE BRAKES ALSO STOPPED WORKING. I FEEL VERY FORTUNATE THAT THIS OCCURRED AT NIGHT WHEN THERE WAS NO TRAFFIC ON THE FREEWAY. IF THERE WERE OTHER CARS ON THE ROAD, THIS WOULD HAVE CERTAINLY CAUSED AN ACCIDENT AS I COULD NOT SAFELY ACCELERATE OR BRAKE. THE ENGINE STALLING WAS NOT PRECEDED BY ANY SIGNIFICANT ACCELERATION OR BRAKING.

Mileage: 57,400

MY CAR TURNS OFF WHILE DRIVING

Mileage: 116,519

19S22 RECALL. I WAS DRIVING HOME FROM PORT HURON TO CLINTON TOWNSHIP. MY CAR WENT FROM 70 MPH HOUR ON THE FREEWAY TO 35 MPH. ABSOLUTELY NO WARNING. I CANNOT ACCELERATE MORE THAN 35 MPH. THE VERY NEXT MORNING I BROUGHT MY CAR INTO THE FORD DEALERSHIP AT 9 MILE IN HARPER BECAUSE THE SAME PROBLEM HAD OCCURRED MONTHS BEFORE IN MAY. I TOLD HER THAT SAME THING HAPPENED BEFORE MY CAR IS NOT ACCELERATING MY RPM SHOT UP AND I CANNOT GO ANYWHERE SO SHE ASKED ME TO BRING IT IN I DID I ASKED HER ABOUT THE OUTSTANDING RECALL ON THE CAR SHE TOLD ME THAT HER GUYS FORGOT TO LOOK AT IT. FORD HAD MY CAR FOR A WEEK I LOST MY JOB AND I ALSO DO LIFT ON THE SIDE SO I'M OUT $1200 JUST IN THE WEEK. THEY CALLED ME, AND SAID ITLL COST AROUND $2K FOR THE CLUTCH SYSTEM. THAT'S FUNNY BECAUSE I DON'T USE THE MANUAL SIDE OF THE CAR BUT APPARENTLY IT'S BUILT INTO THE TRANSMISSION. SO AGAIN I ASKED ABOUT THE RECALL. IT CLEARLY STATES ON YOUR WEBSITE THAT IF FORD HAS TO DO THE RECALL AND THERE'S ANY OTHER REPAIRS THAT NEED TO BE DONE WITH FOR THE CAUSE OF ALL OF THIS THAT THE PARTS AND LABOR ARE FREE. THEY CHARGED MY DAD'S CREDIT CARD $1938.78. I ASKED HER AGAIN BUT THERE WAS A RECALL DOWN ON THE CAR SHE SAID OH WELL WE DID THE RECALL AND THAT WAS FOR THE PURGE VALVE I SAID OK WELL WHERE IS THAT LOCATED SHE TOLD ME WAS IN THE ENGINE SO YOU DIDN'T DO THE RECALL 1ST YOU JUST WENT STRAIGHT FOR THE CLUTCH? THEN YOU'RE TELLING ME THAT HAD NOTHING TO DO WITH IT WELL HOW DO WE KNOW NOW AFTER HE TOOK THE 2000 AND EVEN ADMITTED THAT YOU DIDN'T DO THE RECALL 1ST GEAR WENT STRAIGHT TO THE CLUTCH SYSTEM SO IF YOU WOULDN'T DID THE RECALL 1ST I WOULDN'T HAVE BEEN OUT $2000 IF YOU JUST DID YOUR JOB. THEN I PICK UP THE CAR. AND THE SAME THING HAPPENED AGAIN, AND THE CHECK ENGINE LIGHT CAME ON. SO AGAIN I HAD TO DROP IT OFF.

Mileage: 178,388

STILL HAVING ISSUES WITH THE TRANSMISSION, SHUDDERING IN LOWER GEARS, JERKS AND LUNGES. SOMETIMES THE RPM'S FLUCTUATE. ALSO NEED TO BRING BACK IN FOR SERVICE FOR THE FUEL GAUGE.

Mileage: 120,000

NHTSA SAFETY RECALL NOTICE 18S32/NHTSA RECALL 18V-735 I TRIED TO TAKE MY CAR INTO THE LOCAL POCATELLO,IDAHO 83201 DEALER COURTESY FORD TO GET THESE DEFECTIVE PARTS REPLACED. THEY HAD MY CAR FOR 5HRS, JUST STARTED TO REPROGRAM THE COMPUTER SYSTEM AND REFUSED TO REPLACE THE PARTS. I HAD APPROX. 1YR AGO A STALL PROBLEM WHEN I WAS DRIVING THIS CAR FROM POCATELLO TO BURLEY APPROX. 120MI. THE CAR FUNCTIONED FINE ON THE WAY TO BURLEY BUT STALLED OUT WHEN DRIVING BACK THE 120MI FROM BURLEY TO POCATELLO. THE SERVICE DEPARTMENT AT THE LOCAL FOR DEALERSHIP TOLD ME I HAD TO BRING MY CAR IN FOR AN INSPECTION TO DETERMINE IF I HAD A PROBLEM COVERED BY THE RECALL. AFTER 5HRS OF WAITING AND SEVERAL CALLS TO THE DEALERSHIP, I WENT AND PICKED UP MY CAR. THEY SAID THEY WERE IN THE PROCESS OF REPROGRAMMING MY CAR. WHY WOULD THEY DO THIS. THE RECALL SAYS THE DEFECTIVE PARTS SHOULD BE REPLACED AND THE SYSTEM UPDATED. I BELIEVE THIS DEALERSHIP IS TRYING TO CHEAT ME. I DON'T KNOW WHAT THEY DID TO MY CAR. THEY REFUSED TO FIX THIS.

Mileage: 31,000

MY CHECK ENGINGIE LIGHT CAME ON,TOOK IT TO MECHANIC,HE SAID IT WAS A SAFETY RECALL ON THE EVAPORATIVE EMISSIONS PURGE VALVE,EVAPORATIVE EMISSIONS CANISTER,FUEL PUMP MODULE,FUEL TANK. HEARTLAND FORF IN HEBER SPRINGS ARK.,SAID THEY CODED THIS CAR LAST DECEMBER AND NOW ALL OF THIS IS WRONG WITH THE CAR.WHAT CAN I DO? I CAN'T PAY FOR THIS AND NOW ITS WRONG WITH MY CAR! IT WAS A RECALL AND NOTHING HAS BEEN FIXED ON MY CAR BUT THE DOOR LATCHES. *JS

Mileage: 82,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER FUEL WAS PLACED IN THE VEHICLE, IT STALLED. THE CONTACT MENTIONED THAT WHEN THERE WAS LESS THAN HALF A TANK OF FUEL IN THE VEHICLE, IT WOULD STALL THEN TOO. IN ADDITION, THE FUEL GAUGE WAS INOPERABLE AND DID NOT DISPLAY THE CORRECT AMOUNT OF FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO FIVE STAR FORD LINCOLN OF WARNER ROBINS (900 RUSSELL PKWY, WARNER ROBINS, GA 31088, (478) 273-8151) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT PASS THE TEST; THEREFORE, IT WOULD NOT BE REPAIRED PER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

CANISTER PURGE VALVE RECALL (CPV) AND PRIOR POWERTRAIN AND PCM RECALL ISSUES. HISTORY INVOLVING POWERTRAIN, PCM AND CPV. CHECK ENGINE LIGHT (CEL) CAME ON A FEW YEARS AGO AND THE CAR COULD NOT RESTART. COULD HAVE HAD AN ACCIDENT. RECENTLY, IN THE SUMMER 2019, CEL ON AND GAVE A CODE ABOUT FAULTY CATALYTIC CONVERTER WHEN I SPENT $106 AT GREEN FORD TO READ AND DIAGNOSIS THE CODE. THE LIGHT WENT ON AND OFF AND ON SEPTEMBER 8, 2019, THE CAR STALLED AND/OR WOULD NOT START BACK UP MANY TIMES WHEN THE CEL WAS ON. THE CAR WOULD NOT CRANK THE NEXT MORNING, TWICE, ON THE WAY TO GREEN FORD, AND WAITING ON RECALL TO BE PERFORMED. THE CAR HAS 151,000 MILES AND IS A ONE OWNER VEHICLE. THE POWERTRAIN, PCM AND THIS CURRENT ISSUE HAS BEEN THE ONLY ISSUES THAT SEEMS TO BE CONNECTED.

Mileage: 151,000

I WAS TRAVELING ON AN INTERSTATE IN MY 2012 FORD FOCUS 5 DOOR HATCHBACK ON A TRIP WITH MY SON. MY CAR HAD A HALF TANK OF GAS REMAINING, SO I REFUELED. I HAD TO TRAVEL 100 MILES HOME, I NOTICED THE DISTANCE TO EMPTY ONLY CHANGED 20 MILES OR SO. SO FROM 436 MILES TO 416 MILES TO EMPTY. THE NEXT DAY, I WENT TO RUN ERRANDS, ON A STATE HIGHWAY, THE DISTANCE TO EMPTY SAID 490 MILES TO EMPTY AND THE GAS GAUGE STILL SHOWED THE TANK WAS FULL. I PARKED THE CAR BECAUSE OF MY BUSY SCHEDULE AND USED MY SPARE VEHICLE. LAST WEEK, 8/27 I DROPPED MY CAR OFF FOR SERVICE AND PERFORM RECALL 18S32 (FUEL TANK DEFORMATION, PCM, CANISTER PURGE VALVE). THE DEALERSHIP CALLED AND SAID MY FUEL TANK WAS DEFORMED AND WOULD NEED REPLACED AT MY EXPENSE. FORD REJECTED THE DEALERSHIP CLAIM THAT THE FUEL TANK WAS NOT DEFORMED ENOUGH, YET IF I DO NOT REPLACE MY TANK, I WILL HAVE A FUEL SYSTEM THAT IS UNRELIABLE. I HAD NO WARNING INDICATOR LIGHTS OR DIAGNOSTIC TROUBLE CODES FOUND ON MY VEHICLE. IF I WERE TO RELY SOLELY ON MY GAUGE AND DISTANCE TO EMPTY, I WOULD HAVE RUN MY CAR OUT OF GAS AND PUT MYSELF AND FAMILY IN POTENTIAL DANGER. I HAVE PLACED MULTIPLE CALLS WITH FORD SERVICE AND DEALERSHIP TO HAVE THEM EXPLAIN WHAT FAILED IN THE FUEL SYSTEM THAT I CAUSED. THERE WAS NOTHING I DID WITH THE CAR THAT WOULD BE CONSIDERED NON TYPICAL USAGE. FINALLY, THE DEALERSHIP HAS PHOTOS THEY PLAN TO SHARE WITH ME. I CAN PROVIDE TO NHTSA WHEN I PICK UP MY CAR AFTER SERVICE WORK HAS BEEN COMPLETED TO REPLACE THE FUEL TANK.

Mileage: 98,300

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE INSTRUMENT PANEL LIGHTING TURNED OFF AND THE BATTERY SAVING WARNING MESSAGE ILLUMINATED. SHORTLY AFTER, THE CHECK ENGINE AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE SEIZED IN THE MIDDLE OF THE STREET AND WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 155,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 155,000

HAVE SEEN 2 RECALLS FOR THIS VEHICLE INVOLVING THE LOCKS/LATCHES,FUEL PROBLEMS, AND STEERING WHEEL LOCKED UP TWICE TODAY FOR NO REASON.

Mileage: 89,000

ON YOUR VEHICLE, THE PCM SOFTWARE MAY NOT ADEQUATELY DETECT A STUCK-OPEN CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM. IF THE CPV MALFUNCTIONS AND STICKS OPEN, IT CAN LEAD TO EXCESSIVE VACUUM IN THE FUEL VAPOR SYSTEM, POTENTIALLY DEFORMING THE PLASTIC FUEL TANK. THIS CAN CAUSE THE FOLLOWING SYMPTOMS: ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH CERTAIN DIAGNOSTIC TROUBLE CODES (DTCS) INACCURATE OR ERRATIC FUEL GAUGE INDICATION INACCURATE DISTANCE TO EMPTY (DTE) ENGINE STALL AND/OR OTHER DRIVABILITY CONCERNS RELATED TO STUCK OPEN CPV SAFETY RISK THIS MAY RESULT IN AN ENGINE STALL WHILE DRIVING WITHOUT WARNING OR WITHOUT THE ABILITY TO RESTART, AND CAN INCREASE THE RISK OF A CRASH. UNFULFILLED PROMISE THE MANUFACTURER SAID THE PIECE WOULD BE READY IN THE FIRST QUARTER OF 2019; HOWEVER, THE RECALL STILL SAYS 'NO REMEDY''ALMOST 6 MONTHS LATER.

Mileage: 109,000

CAR WILL START TO SHUDDER WHEN ACCELERATING AFTER COMING TO A STOP (EX. STOP SIGN/LIGHT). VEHICLE WONT START AFTER PUMPING GAS. FUEL GAUGE SEEMS TO BE OFF EVEN AFTER A RECALL WAS DONE. WHEN ACCELERATING RPM WILL GO UP BUT THE CAR WONT ACCELERATE.

Mileage: 160,000

AFTER PURCHASING THE CAR, IT STARED TO HAVE TRANSMISSION ISSUES. TOOK IT TO REPAIR SHOP. THEY REWORKED THE FRONT END AND TRANSMISSION. THE COMPUTERS ON BOTH THE FRONT END AND TRANSMISSION FAILED TO SYNC TOGETHER. THIS CAUSED A TOTAL FAILURE OF THE TRANSMISSION. I HAD THE TRANSMISSION REPLACED ONLY TO HAVE IT FAIL FOUR MONTHS LATER. THE CAR STARTED TO JERK, JUMP FORWARD AND THEN STOPPED MOVING. THE ENGINE WAS RACING BUT THE TRANSMISSION DID NOT WORK. I WAS LEFT IN THE MIDDLE OF A BUSY INTERSECTION AND THANKFULLY HAD PEOPLE HELP ME PUSH IT OUT OF THE ROAD. IT'S BACK AT THE REPAIR SHOP, AGAIN ITS THE TRANSMISSION MODULE AND TRANSMISSION. !

Mileage: 120,000

THIS CAR ALSO HAS THAT TERRIBLE TRANSMISSION, MINE REPLACED FOUR TIMES THE FUEL FLAPS BOTH GET STUCK AND IT FLOODS, WON'T START PROBLEMS WITH TIRE LUG NUTS, TWO PIECE DESIGN? WHO DESIGNED ME WHAT A PIECE!

FORD IS KNOWINGLY SELLING LEMON TRANSMISSIONS AND "FIXING" THEM. WHEN THE FIX ISNT WORKING THEN THE BLAME IS PLACED ON CONSUMER. THIS NEEDS TO STOP.

Mileage: 61,423

MY CAR HAS, SINCE THE TIME I BOUGHT IT, STUTTERED RANDOMLY WHEN ACCELERATING. THIS HAS CAUSED ISSUES WHERE MERGING INTO TRAFFIC FROM A STOP CAN BE UNRELIABLE, CAUSING ME TO FAIL TO ENTER TRAFFIC AT THE EXPECTED SPEED AND CAUSING INCREASED RISK FOR A COLLISION. I THINK IT MIGHT BE A TRANSMISSION, SINCE IT FEELS LIKE A GEAR IS SLIPPING. EVENTUALLY, THROUGH THE STUTTERING, I WILL GAIN ENOUGH SPEED TO WHERE IT STOPS BEING AN ISSUE. (POSSIBLY WHEN ENTERING THE NEXT GEAR)

Mileage: 124,530

MY CAR WAS A LITTLE LESS THAN HALF FULL WITH GAS, WENT TO FILL IT UP BECAUSE I WAS TRAVELING ABOUT 45 MIN AWAY. AFTER I FILLED IT UP, TRIED TO START CAR AND WOULD NOT TURN OVER. TOOK SOMEONE ELSE'S CAR OUT OF TOWN, CAME BACK AND IT TURNED ON FINE. THEN EVERYTIME I WOULD GET GAS, IT WOULD NOT TURN OVER, WOULD HAVE TO PUMP THE GAS. LIVE WHERE I HAD TO PARK ON A HILL, ONCE I TRIED TO START THE CAR, WOULD NOT START. THE GAS WAS LOW, BUT NOT EMPTY. I HAD ENOUGH FOR THE CAR TO START BUT IT WON'T. SAW THERE WAS A RECALL WITH THESE EXACT SAME SYMPTOMS BUT SAID THAT MY VIN NUMBER WAS NOT EFFECTED.

Mileage: 139,000

11/13/17 MY TRANSMISSION STALLED, MAKING LOUD SHUDDER NOISES AND FAILED TO ACCELERATE. FORD REPLACED THE TCM AND REPROGRAMMED THE CLUTCH. THERE WAS RECALL FOR SAFETY LATCHES ON THE DOORS TO BE REPLACED AS WELL. 10/24/18 VEHICLE STARTED AND WOULD CUT OFF. ATTEMPTED TO DRIVE IT BUT THEN THE CAR DIED IN THE DRIVE WAY. HAD TO HAVE CAR TOWED. REPLACED FUEL PUMP MODULE AND GASKETS. TOTAL OF $810.96 NOT INCLUDING TOWING FEE. THE VERY SAME NIGHT I PICKED MY CAR UP AFTER IT BEING FIXED A RECALL WAS ISSUED FOR FUEL PUMP MODULE FAILURE. FORD REFUSED TO REFUND MY MONEY AND INSISTED THAT SINCE THE FUEL PUMP WAS NOT AFFECTED IT WAS NOT RELATED. I HAD TO GO BACK TO FORD 10/3018 TO HAVE FUEL VAPOR AND SEALS REPLACED. SO 2/3 PARTS NEEDED REPLACING OF WHICH COST ME. 5/4/19 I WAS DRIVING DOWN THE ROAD AND MY TRANSMISSION WENT OUT. THE CAR WOULD NOT ACCELERATE, BRAKE OR DOWNSHIFT. I WAS STUCK AT 60MPH. I HAD TO ALLOW THE CAR TO COAST HOME. HAD TO HAVE IT TOWED THREE SEPEARTE TIMES DURING THIS EVENT. MY CAR WAS STILL UNDER WARRANTY AND POWERTRAIN INCLUDES ALL INTERNALLY LUBED PARTS. FORD TOLD ME THAT THE ONE SPECIFIC PART THAT NEEDED REPLACING INSIDE MY TRANSMISSION, WHICH IS INTERNALLY LUBED WAS NOT COVERED. THIS REPAIR INCLUDING TOWING COST ME $2,400.00 NOW THERE IS ANOTHER 2 RECALLS OUT ON MY VERY CAR FOR TCM/ TRANSMISSION REPLACE/SHUDDER. THIS HAS BEEN THE MOST DANGEROUS CAR I'VE EVER OWNED. EVERY TIME I TURN AROUND I'M SHELLING OUT HUNDREDS AND NOW THOUSANDS OF DOLLARS FOR A CAR I AM STILL PAYING ON.

Mileage: 75,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHOOK WITHOUT WARNING. THE FAILURE OCCURRED FOR APPROXIMATELY FOUR YEARS. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE), BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

COMPLAINT #1 THE CAR OVERHEATED DURING A TRIP ON THE HIGHWAY,HAD TO DETOUR ...A HOSE WAS SPEWING WATER HAVE A PICTURE..I ONLY HAD THE CAR FOR 2 OR 3 DAYS!! COMPLAINT #2 VERY SERIOUS, WHILE DRIVING 65 MPH ON A HIGHWAY. THE CAR JERKED VERY HARD AND THEN LOST POWER.THERE WAS NO ROOM TO PULL OVER,IT WAS GRASS AND A SLIGHT DITCH,LATE AT NIGHT NO STREET LAMPS...THE CAR WOULD NOT START THE FUEL LEFT TO E WAS 78 MILES.I CALLED ROAD SIDE ASSISTANCE...SEMI TRUCK SWERVED TO MISS US AND EVERY OTHER SEMI AND VEHICLE HAD TO CROSS OVER THE YELLOW LINES TO AVOID SMASHING INTO THE STALLED CAR.MY DAUGHTER AND I SITTING IN THE VEHICLE, THE HOUR WAS 11:00 PM. COMPLAINT #3 THE CAR SPUTTERS INTO GEAR TAKING OFF .. BY THE WAY IT WAS A ONE LANE HIGHWAY. FAR FROM ANY TOWN..

TAKATA RECALL EVERYTIME I TAKE OFF IN MY CAR IT JURKS ALL THE TIME LIKE IT WAS TRYING TO CATCH TO MOVE INTO NEXT YEAR IT JURKS AS I DRIVE DOWN THE ROAD AND WHEN I STOP AT A RED LIGHT ,AND A STOP SIGN IT JURKS AND THEN CUTS OF SO I HAVE TO PUT THE CAR IN PARK TO KEEP IT FROM CUTTING OFF I HAVE BEEN ON THE SIDE OF THE ROAD 6 TIMES BECAUSE OF THIS PROBLEM THE GAS METER STOP WORKING SO I NEVER KNEW HOW MUCH GAS I HAD IN THE CAR NOW I CAN NOT EVEN DRIVE THE CAR BECAUSE IT HAS GOTTEN WORSE WANT GO INTO GEAR

Mileage: 123,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHENEVER THE CONTACT PLACED FUEL IN THE VEHICLE, THE TANK WOULD GO STRAIGHT TO EMPTY. IN ADDITION, FUEL WOULD LEAK FROM THE VEHICLE AND CAUSED IT TO RUN OUT OF FUEL. ON ANOTHER OCCASION, AFTER THE FUEL TANK WAS FILLED, THE CONTACT DROVE OFF AND THE VEHICLE DECELERATED ON ITS OWN. THE CONTACT CALLED HER BOYFRIEND TO HELP PUSH THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 152,300.

Mileage: 152,300

THE TRANSMISSION IS FAILING CAUSING MY CAR TO OVERHEAT, SLOW DOWN, SLIPPAGE ENGINE REVS BUT VEHICLE DOES NOT ACCELERATE....CAR VIBRATES AND SHAKES.

Mileage: 79,201

I HAD MY CAR AT THE DEALER 5 TIMES FOR TRANSMISSION PROBLEMS UNDER WARRANTY. 2 MONTHS AGO I HAD TO PAY OVER $2500.00 TO HAVE REPAIRED OUT OF WARRANTY BY AN INDEPENDENT REPAIR SHOP. THE PURGE VALVE IS ALSO BAD, THEY SENT A RECALL BOT CANCELLED IT. MY GAS GAUGE HAS NOT WORKED IN OVER 3 YEARS, THE SOUND SYSTEM ALSO HAS NOT WORKED IN OVER 3 YEARS. THE DEALER SAID THERE HAS BEEN MULTIPLE COMPLAINTS. THE FAN FOR THE HEAT/COOL ONLY WORKS ON HIGH(4). THE IGNITION ALSO IS A PROBLEM, MY MECHANIC SAID THAT HE KNOWS OF MANY IGNITION PROBLEMS ON THE FOCUS AND OTHER FORD MODELS. I DID RECEIVE A LEMON LAW SETTLEMENT A FEW YEARS AGO WHICH WWAS NOTHING COMPARED TO ALL THE PROBLEMS AND EXPENSES.

Mileage: 10,000

I HAD 2 RECALLS ON LOCKS AND FUEL PUMP AND NOW TODAY @7:00AM I HAVE TRANSMISSION MELFUNCTION. I WILL NEVER BUY A FORD AGAIN

Mileage: 59,800

I PURCHASED MY 2012 FOCUS NEW NOV. 2012. AFTER A FEW WEEKS OF OWNING THE CAR, I NOTICED THAT THE RIDE WAS NOT AS 'SMOOTH' AS MY PRIOR CAR. I DID NOT THINK ANYTHING OF IT, AS I LIVE IN A CITY AND ASSUMED IT WAS DUE TO THE STOP AND GO OF THE CITY MILES I DROVE AS WELL AS THE WINTER SEASON. BY JUNE 2013 WITH LESS THAN 8,000 MILES, I BEGAN TO NOTICE THAT MY CAR WOULD ROLL BACKWARDS ON HILLS WHEN STOPPED IN TRAFFIC WHILE MOVING MY FOOT FROM THE BRAKE TO THE ACCELERATOR AND SHAKE AT VARIOUS SPEEDS. I WAS TOLD BY FORD THAT THE ISSUE WAS DEEMED 'NORMAL' IN 2013. IN NOVEMBER 2013, I HAD 12 MONTHS OF DATA TO REALIZE THE GAS MILEAGE WAS NOT EVEN CLOSE TO WHAT THE DEALERSHIP AND MY CAR BUYING RESEARCH LED ME TO BELIEVE. I WAS GETTING 16 CITY MPG AND 20 HIGHWAY MPG. I ALSO BEGAN TO EXPERIENCE SEVERE SHUDDERING AND SHAKING OF MY CAR AT LOW SPEEDS. WHEN ACCELERATING FROM ~10MPH TO ~25MPH, MY CAR BEGAN TO LURCH FORWARD AND ALSO SHUDDER WHEN IDLE. IN OCT. 2014, I TOOK THE CAR FOR SERVICE W/ 12K MILES. THE SERVICE TECHNICIAN NOTED THAT THERE WAS NOTHING MUCH THAT COULD BE DONE AS FORD HAD NOT ISSUED A NEW TRANSMISSION FIX. I WAS NOT HAPPY WITH THIS ANSWER AND TOOK THE CAR BACK THE FOLLOWING WEEK AND SPOKE TO THE MECHANIC'S SUPERVISOR. THE SUPERVISOR AGREED TO 'REFLASH' THE TRANSMISSION, WHICH WAS THE APPROVED FIX BY FORD AT THE TIME ALTHOUGH IT WOULD WORSEN GAS MILEAGE DUE TO REDUCTION IN GAS EFFICIENCY TO REDUCE THE AMOUNT OF SHUDDERING AND LURCHING I EXPERIENCED. THIS FIX DID NOT APPEAR TO HELP AT ALL AND GAS MILEAGE GOT WORSE. IN JULY 2017, I HAD THE CLUTCH REPLACED. THE SERVICE TECHNICIAN ACKNOWLEDGED THAT THE NEW CLUTCH SHOULD HELP ALTHOUGH IT IS THE TRANSMISSION CAUSING THE ISSUES. SINCE JULY 2017, I HAVE NOT NOTICED ANY REMARKABLE IMPROVEMENT TO THE DRIVING EXPERIENCE. DURING STANDARD MAINTENANCE, FORD HAS TOLD ME THERE IS NOTHING FURTHER THAT CAN BE DONE.

Mileage: 5,000

TRANSMISSION SHUTTERS UPON TAKEOFF. STRUGGLES TO FIND THE RIGHT GEAR ON TAKEOFF AND DOWNSHIFTING WHEN DRIVING. AT TIMES HAS FAILED TO GO INTO REVERSE WHEN STATIONARY OR OVERDRIVE WHEN DRIVING. ENGINE LIGHT GOES ON AND THEN OFF. PROBLEM HAS BEEN GOING ON FOR YEARS WITH ONLY MINOR IMPROVEMENTS FROM DEALER FIXES.

ALMOST KILLED MY SELF WHEN LURCHED INTO INTERSECTION BECAUSE CLUTCH ACTED UP, SOMETHING IT HAS DONE SINCE NIGHT USED. I TRUSTED FORD, HAD NO IDEA OF TRANSMISSION PROBLEMS. TRANNY HAS BEEN DONE TWICE AT FORD, NO LUCK STILL BAD. MAD AS HELL.

Mileage: 86,000

MY CAR SHUTTERS AND SHAKES WHEN I'M ACCELERATING. GOING FROM A DEAD STOP IS THE WORST. I'VE TAKEN MY CAR IN AND THERE IS NO RESOLUTION AS OF TODAY. FORD KNOWS OF ALL OF THESE ISSUES AND KNEW OF THEM BEFORE MY CAR WAS MANUFACTURED. MY EXTENDED WARRANTY RUNS OUT NEXT MONTH AND WILL BE ON THE HOOK FOR ANY FUTURE DAMAGES TO MY CAR.

Mileage: 46,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE FAILURE WAS EVIDENT RIGHT AFTER THE VEHICLE WAS REFUELED OR IF THE FUEL IN THE VEHICLE WAS LOW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.

Mileage: 171,000

AFTER RECEIVING RECALL INFORMATION, REGARDING RECALL 18S32, THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR REPAIR IN MID-NOVEMBER 2018. THE DEALERSHIP ADVISED THAT THE RECALL WAS REMEDIED. IN MAY OF 2019 THE VEHICLE DISPLAYED SIGNS THAT THE ISSUE WAS NOT RESOLVED. FOR EXAMPLE, USING EXCESSIVE AMOUNTS OF GASOLINE AND EMPTYING THE TANK WHILE THE GAUGE WAS SHOWING FUEL WAS PRESENT; ALSO, THE VEHICLE WOULD STOP MOVING WHILE ENGINE WAS STILL RUNNING. AFTER BEING DIAGNOSED BY TWO DIFFERENT DEALERSHIPS, THE MOST PRESENT DIAGNOSIS IS THAT RECALL 18S32 IS THE ISSUE AND NOW FORD IS REFUSING TO FIX THE VEHICLE. THE CAR HAD TO BE TOWED FIVE HOURS FROM THE LOCATION, DUE TO SAFETY CONCERNS, TO A DEALERSHIP WHO DIAGNOSED THAT THE RECALL HAD NOT BEEN RESOLVED ONLY TO BE INFORMED THAT FORD REFUSED TO COVER THE EXPENSE OF THE RECALL.

Mileage: 100,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. ONE YEAR AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAD NOT EXPERIENCED A FAILURE PRIOR TO THE RECALL REPAIR. THE CONTACT CALLED ZEIGLER FORD PLAINWELL AT 269-685-5801 (LOCATED AT 1260 M-89, PLAINWELL, MI 49080) WHERE THE RECALL REPAIR WAS PERFORMED. THE TECHNICIAN INFORMED THE CONTACT THAT IT SOUNDED AS IF THE CANISTER IN THE FUEL TANK WAS FRACTURED. THE TECHNICIAN STATED THAT THE PART WAS ALREADY REPAIRED PER THE RECALL AND WOULD NOT BE COVERED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

Mileage: 124,000

THERE WAS RECALL 18S32 ISSUED BY FORD TO FIX FUEL FUEL TANK PURGE VALVES. MY CAR HAD STALLED FOR THIS VERY REASON AND I HAD IT TOWED TO DEALERSHIP TO HAVE FIXED. PICKED IT UP AND PROBLEM HAPPENED AGAIN. DEALERSHIP ALREADY CLOSED TICKET. BROUGHT CAR BACK IN TO HAVE RESOLVED, THEY SPENT TWO WEEKS ADVOCATING TO FLORD FOR ME THAT THE ISSUE COULD BE RESOLVED BY REPLACING FUEL TANK AND PROBLEM WAS A DIRECT RELATION TO RECALL. FORD DENIED CLAIM AND FORD RESPONSE TO CUSTOMER WAS TO KEEP CAR HALF FULL WHICH WAS A QUOTE THEY MADE ABOUT THE ORIGINAL RECALL. FUEL TANK NEEDS REPLACEMENT AND FORD IS REFUSING TO FIX THE RECALL ON MY CAR AND DEALERSHIP IS NOT TAKING RESPONSIBILITY FOR CLOSING THE TICKET AND ENSURING THE RECALL WAS FIXED. I OPENED A CLAIM WITH FORD YESTERDAY. I DON'T UNDERSTAND AS THIS IS A SAFETY ISSUE AND ITS A MATTER OF TIME BEFORE IT GETS EVEN WORSE ESPECIALLY WHEN WE ARE DEALING WITH A SERIOUS FUEL ISSUE. FORD IS TELLING ME TO KEEP IT HALF FULL JUST LIKE THEY SAID WITH THE ORIGINAL RECALL AND I DONT UNDERSTAND WHY THEY ARE NOT ADDRESSING THIS SERIOUS SAFETY ISSUE THAT IS A DIRECT RESULT OF THE RECALL. I AM ATTACHING THE PAPERWORK FROM THE DEALERSHIP. PLEASE HELP ME AS FORD DID THE SAME THING WITH THE TRANSMISSION RECALL. I BROUGHT IT IN AND THEY NEVER FIXED IT AND REFUSED TO ADDRESS IT AGAIN. I'M NOT THE ONLY ONE WHO IS IN THIS SITUATION AND FORD ISSUES RECALLS AND TAKES NO RESPONSIBILITY WITH ENSURING THAT THE REPLACEMENTS NEEDED ARE FUNCTIONAL. I CANNOT AFFORD ANOTHER CAR AND I AM PETRIFIED WITH HAVING A FUEL ISSUE OR STALLING OUT IN A DANGEROUS INTERSECTION THAT HAS ALREADY HAPPENED TO ME TWICE AND I DONT KNOW WHAT TO DO. THIS ALL HAPPENS WHILE DRIVING THE CAR AND IT SHOWS I HAVE FUEL BUT I REALLY DONT AND THE CAR WILL STALL. MY CAR ACCORDING TO THE DEALERSHIP NEEDS A NEW FUEL WHICH IS DIRECTLY A RESULT BECAUSE OF THIS RECALL.

Mileage: 140,000

CANISTER PURGE VALVE WAS NOT REPLACED DURING RECALL. BECAUSE A WEEK AFTER I TOOK THE CAR FOR RECALL, THE CANISTER PURGE VALVE WAS DIAGNOSED TO BE FAULTY.

CAR HAS PRESSURE IN FUEL TANK AND IS STARTING TO DEFORM. THE CAR IS ALSO STALLING EVERY TIME I FILL THE GAS TANK.

Mileage: 92,800

POWER STEERING ASSIST FAILURE WARNING LIGHT UPON CRANKING THE CAR, STEERING WHEEL IMPOSSIBLE TO TURN BUT NOT LOCKED UP. CAR HESITATES/SPUTTERS AT ACCELERATION FROM STOP

Mileage: 115,513

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE VEHICLE STALLED IN THE MIDDLE OF THE HIGHWAY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED, THE VEHICLE DROVE NORMALLY. ON ANOTHER OCCASION, WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO ROGEL FORD (LOCATED AT 26167 MS-27, CRYSTAL SPRINGS, MS 39059, (601) 892-3673) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. FURTHERMORE, THE FRONT DRIVER SIDE DOOR FAILED TO CLOSE. THE VEHICLE WAS TAKEN BACK TO ROGEL FORD WHERE THE DOOR WAS REPAIRED, BUT NOT DIAGNOSED. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY ALSO REPROGRAMMED THE POWER TRAIN MODULE. THE CONTACT STATED THAT THE FUEL GAUGE WOULD SHOW FULL WHEN IT WAS SUPPOSED TO BE AT HALF A TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT ROGEL FORD REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.

Mileage: 159,000

THERE HAVE BEEN SEVERAL RECALLS FOR MY CAR REGARDING THE FUEL SYSTEM AND GAS TANK, MY CAR EXHIBITED ALL THE SAME SYMPTOMS, I TOOK IT TO A FORD DEALERSHIP THAT REFUSED TO DO THE WORK UNLESS I PAI'D $2,000 FOR AN EXPIRED PREVIOUS RECALL FOR A DIFFERENT ISSUE THAT WAS UNRELATED. THEY CLAIMED WITHOUT DOING THAT WORK IF THEY DID THIS WORK THE CAR WOULDN'T WORK AT ALL. I COMPLAINED TO FORD WHO TOLD ME DEALERSHIPS DON'T HAVE TO HONOR RECALLS AND TO KEEP TRYING OTHER DEALERSHIPS. I ASKED WHAT TO DO IF NONE WOULD DO THE WORK AND THEY SAID PAY OUT OF POCKET. WORSE YET, THE FIRST DEALERSHIP CLEARED THE RECALL AS NOT BEING NEEDED, SO NOW I HAVE A DAMAGED CAR THAT I CAN'T GET THE RECALL WORK ON THAT I CAN'T AFFORD TO DO MYSELF. I'M GOING TO JUST HAVE TO SELL THE CAR.

Mileage: 85,000

TAKATA RECALL I NOTICED THAT THIS VEHICLE "CHUGS" WHEN IT IS SITTING IDLE, AND THAT SOMETIMES IT FEELS AS IF IT WANTS TO STALL WHILE IDLING. THERE IS ALREADY A RECALL OUT FOR THIS ISSUE BUT I HAVE NOT BEEN INFORMED OF IT. IT SAYS THAT 10/22/2018 THERE WAS A RECALL FOR THIS ISSUE. ONTO THE NEXT ISSUE, WITHOUT WARNING MY VEHICLE BEGAN TO SHAKE (THIS CAR IS MY DAILY DRIVER) AND THEN I BEGAN TO HEAR WHINING WHENEVER I WOULD TURN! HELP!

Mileage: 105,000

FUEL GAUGE SUDDENLY INACCURATE- SHOWING FULLER THAN IT SHOULD BE. NOTICED DISCREPANCY AFTER DRIVING A SHORT DISTANCE, SHOPPED AND PLANNED TO GET GAS ON THE WAY HOME. WHEN I STARTED THE ENGINE THE GAUGE WENT FROM 1/2 FULL TO 3/4 FULL. IT REMAINED 3/4 FULL WITH ADDITIONAL DRIVING OF MULTIPLE TRIPS. I WAS TOLD BY THE LOCAL FORD DEALER THIS WAS NOT COVERED UNDER RECALL 18532.

Mileage: 78,100

FORD ISSUED A RECALL ON THIS VEHICLE (MANUFACTURER RECALL #18S32) NHTSA RECALL # 18V735 ON OCTOBE22, 2018. THEY STILL HAVE NOT COME UP WTIH A REMEDY OTHER THAN TO KEEP THE GAS TANK AT LEAST 1/2 FULL. THIS IS NOT ACCEPTABLE TO ME.

Mileage: 14,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. BIRD KULTGEN FORD (1701 W LOOP 340, WACO, TX 76712, (254) 666-2473) PERFORMED THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 70 MPH, THE FUEL WARNING INDICATOR ILLUMINATED AND THE VEHICLE SEIZED. THE CONTACT HAD TO GO TO A FUEL STATION TO PLACE FUEL IN THE VEHICLE IN ORDER FOR IT TO START. THE CONTACT TOOK THE VEHICLE TO PENNYRILE FORD (5505 FORT CAMPBELL BLVD, HOPKINSVILLE, KY 42240, (270) 886-8131) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

TAKATA RECALL AFTER I WENT TO A GAS STATION AND FILL MY TANK UP WITH GAS DRIVE ABOUT 2 MILES THE CAR START TO STALL IN THE MIDDLE OF THE STREET WITH ME ALMOST CAUSE ME TO BE IN AND ACCIDENT LUCKILY I PULL TO THE SIDE TO AVOID THAT THEN THE CHECK ENGINE LIGHT CAME ON SUGGESTING I CHECK FUEL COMPONET AND SERVICE ENGINE

Mileage: 23,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AN ABNORMAL FUEL ODOR WAS COMING FROM THE VENTS AND THE VEHICLE REEKED OF FUEL. THE ODOR WAS SO STRONG THAT IT WAS A DISTRACTION TO THE CONTACT AND HER FAMILY'S HEALTH. THE VEHICLE WAS TAKEN TO JOE HALL LINCOLN FORD (1617 21ST STREET, LEWISTON, ID 83501, (888) 706-3381) WHERE THE MECHANICS REPAIRED A DOOR LATCH, BUT DID NOT REPAIR THE FUEL TANK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,637.

Mileage: 97,637

VEHICLE INTERMITTENTLY LOSES ALL PROPULSION, BOTH WHILE IN MOTION OR AFTER ACCELERATING FROM A STOP. I'VE HAD IT HAPPEN BOTH DURING CITY COMMUTES AND DURING A TURN. THROUGHOUT THESE EPISODES, THE GEAR INDICATOR ON THE DASHBOARD GOES FROM HIGHLIGHTING THE CURRENT DRIVE ("D") GEAR, OR IN SOME CASES THE REVERSE ("R") GEAR OR PARKING MODE ("P"), TO NOTHING AT ALL. WHEN THE GAS PEDAL IS PUSHED WHILE THIS IS HAPPENING, THE ENGINE WILL REV, BUT VEHICLE WILL NOT MOVE. USER WON'T EVEN HAVE A CHANCE TO PULL OVER SINCE IT WILL STOP DEAD. EPISODES ARE USUALLY BRIEF, AVERAGING A COUPLE MINUTES, HOWEVER WHEN THIS DOES HAPPEN IT CAN CAUSE AN ACCIDENT DUE TO A SUDDEN DECREASE OF SPEED. AS FOR WHAT SPECIFIC SYSTEM IS AT FAULT, I'M UNCERTAIN SPECIFICALLY, THOUGH BELIEVE EITHER THE POWER TRAIN OR MAIN COMPUTER (ESP. DEALING WITH GEAR SHIFTING) IS MALFUNCTIONING.

Mileage: 43,000

18S32 WAS PERFORMED JANUARY 2019 PER THE RECALL NOTICE I RECEIVED. FORD DEALER IN GARDEN CITY KS SAID MY CAR WAS FINE AND SENT ME ON MY WAY. APRIL 9TH, I RECEIVED A CEL FOR EMISSIONS ON THE PURGE CANISTER. FILLED UP WITH FUEL, UNABLE TO START. WAS ABLE TO FINALLY START VEHICLE AND IT DIED WHILE DRIVING. THIS IS THE SAME SYMPTOMS OF THIS RECALL FOR THE PCV UNDER 18S32. I TOOK BACK TO FORD APRIL 11TH (SAME DEALER) GAVE MY CASE NUMBER SINCE I CALLED FORD PRIOR TO ASK IF THIS WOULD BE COVERED, THEY SAID THE DEALERSHIP WOULD NEED TO LOOK. FORD DEALER RECEIVED CAR 4/15 (SINCE I NEEDED AN APPOINTMENT) SAID THEY NEEDED APPROVAL FROM FORD AND WOULD CALL ME. I CALLED 4/18 TO FOLLOW UP, SERVICE MANAGER SAID THEY GOT DENIED ON ONE AND WILL CHECK WITH OTHER DEPARTMENTS AT FORD. I RECEIVED ANOTHER CALL SAME DAY THAT THEY CANNOT COVER IT SINCE IT WAS A ONE TIME RECALL FOR THIS ISSUE DESPITE NO PARTS BEING REPLACED AT PREVIOUS RECALL. MY CAR, DOES RUN, BUT I AM CONCERNED THE VACUUM ISSUE IN THIS RECALL WILL RENDER MY CAR USELESS IF I CONTINUE TO DRIVE SINCE THIS IS MY ONLY CAR. I NEED ASSISTANCE GETTING THE RECALL DONE DESPITE BEING DENIED.

Mileage: 137,500

2012 FORD FOCUS STALLING AND SHUTTING OFF ON HIGHWAY. ENGINE STALLING AND SHUTTING OFF MULTIPLE TIMES WHILE DRIVING. CHECK ENGINE INDICATOR ON DUE TO RECALL.

Mileage: 120,060

OVER THE LAST 4 MONTHS MY FORD FOCUS HAS COMPLETELY RAN LIKE [XXX] THE CAR BOGS OUT CUTS OFF DUE TO THE FUEL AND CLUSTER JAM AND IT'S CAUSED MY CLUTCH OR TRANSMISSION TO THROW CODES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 100,000

I RECEIVED A RECALL NOTICE A FEW MONTHS AGO AND I WAS TOLD THAT I WOULD RECEIVE ANOTHER LETTER IN ABOUT 3 MONTHS ONCE THE NECESSARY PARTS WERE IN STOCK. I HADN'T RECEIVED THE FOLLOW UP LETTER SO I CALLED MY LOCAL FORD DEALER AND I WAS TOLD THAT THE PARTS WERE ON BACK ORDER BUT I COULD SET UP AN APPOINTMENT TO HAVE MY VEHICLE INSPECTED FOR CORROSION TO DETERMINE IF I EVEN NEEDED THE PARTS. THE EARLIEST APPOINTMENT I COULD GET WAS MAY 18TH, JUST FOR THE INSPECTION; NOT EVEN FOR THE ACTUAL REPAIRS. THE RECALL IS FOR THE FUEL VAPOR SYSTEM AND THERE'S A WARPED PART THAT IS CAUSING AN INACCURATE READING ON FUEL LEVELS WHICH MEANS I HAVE TO MAINTAIN AT LEAST A HALF TANK OF GAS AT ALL TIMES. MY CAR IS NOW LEAKING GAS AND STALLING IN TRAFFIC DUE TO THE ISSUE. I LIVE IN A CITY WITH LOTS OF STEEP INCLINES AND HILLS AND I HAVE TO AVOID CERTAIN STREETS BECAUSE MY CAR HAS STALLED AND ALMOST CAUSED ACCIDENTS. THERE IS ONLY ONE FORD DEALER IN MY AREA. THE ONLY OTHER DEALER IS ABOUT 30-40 MINUTES AWAY.

OFF AND ON FOR THE PAST 2 MONTHS GO OUT TO START THE CAR PUT IT IN REVERSE ATTEMPT TO BACK UP AND THE STEERING WHEEL BECOMES STUCK IT WILL NOT TURN AT ALL YOU HAVE TO GIVE IT 1 MIN AND THEN TRY AGAIN AND THEN IT RESUMES NORMAL, LAST SUMMER WAS DRIVING DOWN THE MAIN HIGHWAY THE RIGHT HEADLIGHT WENT OUT THE NEXT MORNING START THE CAR AND APPEARS IN SCREEN DEFAULT ON THE L LIGHTING OPEN THE HOOD TO SEE ALL ELECTRICAL WIRES TO THE HEADLIGHTS WERE BURNT WHERE THE BULB CONNECTS TO THE WIRE AREAS HAD TO HAVE ALL WIRING REDONE AND ALSO NEW COMPLETE HEADLIGHTS, ALSO 2 YEARS AGO WAS DRIVING DOWN THE HIGHWAY CAR STALLS OUT I DRIFT TO THE EDGE OF THE HIGHWAY ATTEMPTED SEVERAL RESTARTS WOULD NOT RESTART HAD IT TOWED AND HAD TO REPLACE THE FUEL PUMP AND RELAY SWITCH

Mileage: 110,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AVIS FORD INC (29200 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 355-7500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FORD SENT US A SAFETY RECALL NOTICE 18S32 (NHTSA RECALL 18V-725). WE SCHEDULED AN APPOINTMENT WITH THE DEALER, BILL TALLEY FORD, INC., IN RICHMOND, VA TO DO THE WORK AS OUTLINED IN THE RECALL NOTICE. THE DEALER REFUSED TO DO THE WORK OPTING INSTEAD TO TELL US THAT "IT WAS NOT NECESSARY".

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF AND LOST POWER ON OCCASION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY FORD (704-557-0596, LOCATED AT 5401 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212) WHERE THE RECALL REPAIR WAS PERFORMED. THE CONTACT STATED THAT THE CANISTER CONVERTER WAS NOT REPLACED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000.

Mileage: 151,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT

TAKATA RECALL I'LL BE DRIVING AND MY CAR STALLED OFTEN AND HAS CUT OFF ON TWO OCCASION .THEN MY ENGINE LIGHT CAME ON.I WAS DRIVING HAPPEN TO BE AT A STOP SIGN AND THE AND CUT OFF AND ROLLED HAD TO RESTART.WHEN EVER I STOP THE CAR IT TAKE TIME BEFORE IT SPEEDS UP.

Mileage: 119,000

FUEL TANK COLLAPSE, HAVE BEEN HAVING TROUBLE WITH CAR AT TIMES NOT STARTING AND EVEN STOP RUNNING WHILE DRIVING. FORD DEALER SAID THE TANK HAS COLLAPSED AND NEEDS NEW FUEL TANK , FUEL PUMP AND VALVE. DEALER CHARGED $119.00 TO TELL THE PROBLEM AND SAID IT WOULD COST 1,200.00 TO REPAIR, SO WHY ISN'T MY CAR INCLUDED IN THE RECALL? MY 19 YEAR OLD GRANDDAUGHTER, WHO DRIVES CAR FOR SCHOOL, HAS BEEN FORCED TO WALK OR FIND RIDE TO GET TO HER DESTINATION. I HOPE YOU CAN HELP ME, THIS CAR PROBLEM HAS BEEN GOING ON ABOUT A YEAR AND HALF, MONDAY WE FINALLY FOUND OUT THE REASON. WHAT CAN I DO TO MAKE FORD ACCOUNTABLE.

Mileage: 65,647

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS STOPPED IN TRAFFIC AT A RED LIGHT, IT SUDDENLY SHUT OFF ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO JIM ONEAL FORD (516 S. INDIANA AVE, SELLERSBURG, IN) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK VALVE WAS FAULTY. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM) AND THE FUEL TANK VALVE WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD LINCOLN UNION CITY AT (770) 686-7733 (LOCATED AT 4355 JONESBORO RD A, UNION CITY, GA 30291) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 100,000

I HAD THIS CAR ABOUT FOUR YEARS I PUT A TWO NEW BATTERY, NEW START, NEW RADIO, NEW RADIATOR, THERMOSTAT THE ARMS AND ROD REPLACE NOW I GOT THE STEERING ASSIST FAULT GOING ON IN MY CAR I GET WIRED PUT MONEY ON TO IT !

Mileage: 75,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT INCREASE IN SPEED. THE CONTACT ALSO HEARD AN ABNORMAL POPPING NOISE COMING FROM THE FUEL TANK. THE CONTACT ALSO MENTIONED THAT THE GEAR SHIFTER WAS STUCK AND WOULD NOT SHIFT INTO THE CORRECT GEAR. THE VEHICLE WAS TOWED TO CAPITAL FORD (3660 S CARSON ST, CARSON CITY, NV 89701, (775) 882-5353) WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE NOT AUTHORIZING ANY RENTAL VEHICLES. THE FAILURE MILEAGE WAS 987,038.

Mileage: 987,038

I NEED MY 2012 FORD FOCUS REPAIRED PER MANUFACTURER RECALL NUMBER 18S32 AND NHTSA RECALL NUMBER 18V735.

TAKATA RECALL. FIRST THE HEADLIGHTS STOPPED WORKING WITH NO WAY TO FIX IT. THEY RANDOMLY CUT OFF AT NIGHT WHILE DRIVING. NEXT, THE CAR WILL SHUTTER AND CUT OFF WHILE DRIVING. THE CAR WILL NO LONGER START. ALL THE INCIDENTS WERE ON A HIGHWAY IN VALDOSTA GEORGIA.

Mileage: 60,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 55 MPH, A FUEL ODOR ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO LANCE CUMMINGHAM FORD (4101 EAST CLINTON HIGHWAY, KNOXVILLE, TN 37912. 866-591-3943) WHERE IT WAS DIAGNOSED THAT THE FUEL NECK HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-16784641. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THERE HAD BEEN NO FAILURES UNTIL WEEKS AFTER THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS REPAIRED BY CHAMPION FORD LINCOLN (140 SOUTHTOWN BLVD, OWENSBORO, KY 42303, (270) 684-1441). THE CONTACT HEARD AN ABNORMAL NOISE IN THE AREA OF THE INSTRUMENT PANEL AND RADIO. IN ADDITION, THE DOORS FAILED TO LOCK. THE CONTACT FELT THAT THE RECALL REPAIR FAILED TO PROVIDE A PERMANENT REMEDY. THE VEHICLE WAS NOT REPAIRED AND THE DEALER INDICATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE PART WAS NOT AVAILABLE. THE CONTACT CALLED TO VERIFY IF FIELD SERVICE ACTION NUMBERS: 14M01 (TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL) WARRANTY EXTENSION AND 14M02 (TRANSMISSION CONTROL MODULE) EXTENDED WARRANTY COVERAGE WERE SERVICED BY THE DEALER WITH THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AS I WAS DRIVING MY CAR DRIVER SIDE DOOR OPEN THE LATCH DOES NOT WORK ANYMORE AND MY CAR STALLS I CANNOT TELL HOW MUCH GAS I HAVE BECAUSE THE GAUGES DON'T WORK IT PUTS ITS DOORS OPEN I'LL BE ON 75 IT JUST SHUT OFF I NEED TO GO TO RED LIGHTS IS SHIFT SO FAR THEY GO TO STOP SIGN I SHOULD SOLVE THE RADIO ALSO JUST GOES OUT AND I HAVE SO LOUD STARCH SOUND SCREECHING NOISE VERY LOUD AND ANNOYING MY CAR ALSO KRANKS WHEN I WANT TO CREATE BATTERY DIED QUICK. *TR

CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING TO WORK. THE LIGHT WAS SOLID NOT FLASHING. FUEL GAUGE WAS AT 1/2 TANK. ITS A 50 MILE DRIVE TO WORK. FUEL GAUGE INDICATED 1/4 TANK WHEN I ARRIVED AT WORK. ON THE DRIVE BACK FROM WORK HEADING STRAIGHT TO THE DEALER SHIP, FUEL GAUGE WAS DROPPING QUICKLY. STOPPED TO GET FUEL. FILLED TANK. VEHICLE WOULD NOT START. AFTER WAITING SEVERAL MINUTES BETWEEN ATTEMPTED STARTS, ON THE FIFTH ATTEMPT IT STARTED VERY ROUGHLY. THE DRIVE TO THE DEALER SHIP THE CAR DID NOT RUN CORRECTLY.

Mileage: 245,000

FORD FOCUS 2012 SAFETY RECALL NOTICE 18S32 / NHTSA RECALL 18V-735 HELLO, ON OCTOBER 24, 2018 I WAS DRIVING MY CAR TO WORK AND STOPPED AT A STOP SIGN. MY CAR ACTED AS IF IT WAS TRYING TO TURN OFF LIKE A ROUGH IDLE. WHEN I TRIED TO PULL OFF FROM THE STOP SIGN, MY CAR WOULD MOVE SLOW. THE RPM WAS RISING BUT BARELY ANY MOVEMENT. AFTER ABOUT 30 SECONDS, MY CAR JERKED AND STARTED DRIVING NORMAL. A LIGHT CAME ON AFTER. WHEN I GOT OFF, MY CAR WAS HAVING DIFFICULTY STARTING. THE ROUGH IDLING STARTED AGAIN WHILE I WAS JUST SITTING IN MY CAR. RIGHT AFTER THAT, I TOOK MY CAR TO THE FORD DEALERSHIP THAT I GOT MY CAR FROM. MY CAR WAS THERE FOR 2 DAYS. SO OCTOBER 28, 2019, I PAID 819.64. TODAY DECEMBER 14, 2018 I RECEIVED A LETTER IN THE MAIL STATING MY CAR HAS A RECALL. THE RECALL IS FOR A STUCK CANISTER VALVE WITHIN THE FUEL VAPOR SYSTEM. I NOTICED THAT I HAD JUST REPAIRED MY CAR OVER A MONTH AGO FOR THE CANISTER PURGE VALVE. SO I WHEN TO THE FORD THAT I GOT MY CAR REPAIRED AT AND SHOWED THEM THE PAPER THAT I GOT IN THE MAIL. I ADVISED THEM THAT I ALREADY PAID FOR THE REPLACEMENT. THE SERVICE GUY TOLD ME THAT THEY WILL NOT BE ABLE TO REIMBURSE MY MONEY BECAUSE I NEED AN ORIGINAL RECEIPT. I DONT UNDERSTAND WHY IF THEY REPRINT ME MY RECEIPT SHOWING ME THAT I PAID FOR THE REPAIR. SO BASICALLY MY REPAIR IS IN THE SYSTEM OF FORD. AND I PAID FOR THE REPAIR ON OCTOBER 26, 2018. THE RECALL CAME ABOUT ON OCTOBER 22, 2018. BUT WAS NOT MAILED TO ME UNTIL DECEMBER.

Mileage: 84,310

MY CAR STALLS AND SHAKES BADLY. WHEN I HAVE TO PUT GAS IN MY CAR, IT TAKES 10MINS FOR MY CAR TO START AFTER WORDS. IT CAN HAVE A FULL TANK OR HALF OR UNDER A HALF TANK OF GAS AND IT DOES ALL THIS. MY CAR HAS SHUT OFF ON ME WHILE TURNING ON A ROAD. MY CAR HAS STALLED REALLY BADLY WHILE STOPPED AT A RED LIGHT. MY CAR HAS STALLED WHILE TRYING TO TAKE OFF FROM A STOP SIGN, RED LIGHT OR ANY THING THAT I HAVE TO SLOW DOWN FOR. MY GAS NEEDLE WILL BE AT 3/4 OF A TANK AND IT WILL SHOOT UP PASS AND OVER A FULL TANK OF GAS. I HAVE HAD TO RENT MULTIPLE CARS FROM MY LOCAL ENTERPRISE TO TAKE MY DAUGHTER AND GRANDMA TO DR APPOINTMENTS OUT OF MY LOCAL AREA. I HAVE HAD MY CAR TOWED TO A SHOP CAUSE IT SHUT OFF AND WOULDN'T START BACK WITH 50MILES TO GO TILL GAS WAS NEEDED. MY CAR HAS BEEN BROKE DOWN ON THE SIDE OF THE ROAD 2 TIMES DUE TO THE GAS NEEDLE. NOW I HAVE TO DRIVE THIS CAR AROUND EVEN LONGER UNTIL THEY CAN GET THE PART FOR MY CAR. WHICH WILL BE 2 WEEKS FROM NOW. AND THEN ANOTHER 2-3 DAYS FOR THEM TO DO THE WORK.

Mileage: 130,000

I BEGAN HAVING PROBLEMS WITH THIS VEHICLE IN 2016 WITH TAKING OFF FROM A STOPPED POSITION, ACCELERATING, SPUTTERING AND RANDOM STALLING WHILE DRIVING....WITHOUT WARNING. AFTER THE CAR ABRUPTLY STALLED ON A BUSY HIGHWAY WITH ME AND MY SON, I TOOK IT TO THE LOCAL DEALER FOR TESTING. HOWEVER, THEY WERE NOT ABLE TO FIND A PROBLEM THAT WOULD CAUSE THE STALLING. I CONTINUED TO DRIVE THE VEHICLE SPARINGLY AND CAUTIOUSLY IN 2017 AROUND MY COMMUNITY, EXPERIENCING RANDOM ISSUES WITH DROPPING DEAD AT A LIGHT OR STOP SIGN. IN MAY 2018, INCREASINGLY MORE CONCERNED, I TOOK THE CAR TO A DIFFERENT DEALER, WHO WAS UNABLE TO FIND A PROBLEM EITHER. A COUPLE OF MONTHS LATER, IN AUGUST 2018, THE CAR ABRUPTLY DROPPED DEAD AGAIN IN THE MIDDLE OF AN INTERSECTION COMING EVEN CLOSER TO CAUSING AN ACCIDENT. UNLIKE PREVIOUS INSTANCES, THE CHECK ENGINE LIGHT ALONG WITH AN ERROR MESSAGE APPEARED; NOT ALLOWING THE CAR TO STARTUP REQUIRING IT TO BE PUSHED OUT OF TRAFFIC UNTIL TOWED. THE PROBLEMS EXPERIENCED WITH THIS CAR HAS PUT ME AND MY CHILD IN MANY UNSAFE SITUATIONS CAUSING TREMENDOUS STRESS AND ANXIETY NOT KNOWING WHEN OR WHERE THE CAR WOULD ABRUPTLY STALL AGAIN. WE'VE TAKEN IT THE DEALER NUMEROUS TIMES FOR THE SAME PROBLEM AND WAS NOT DIAGNOSED AND FIXED UNTIL THE LAST TRIP IN AUGUST 2018. THE DEALER INDICATED THE FUEL TANK HAD COLLAPSED AND HAD TO BE REPLACED. MY HUSBAND SPOKE TO THE GENERAL MANAGER, FORD AND MANY OTHERS WHO REFUSED TO ACKNOWLEDGE A WIDE SPREAD ISSUE WITH THIS PARTICULAR VEHICLE. AFTER MULTIPLE CALLS AND COMPLAINTS TO FORD WE WERE LEFT WITH NO CHOICE, BUT TO PAY THE $1,300 REPAIR COST SINCE WE NEEDED THE VEHICLE THAT SAT AT THE DEALER FROM AUGUST 22, 2018 THROUGH OCTOBER 16, 2018. IT IS VERY DISCONCERTING TO KNOW FORD IS AND WAS AWARE OF THIS PROBLEM AND THE SAFETY HAZARDS IT CAUSED AT THE TIME OF OUR COMPLAINT AND REFUSED TO DO THE RIGHT THING TO ENSUE CONSUMERS SAFETY.

Mileage: 69,011

MY 2012 FORD FOCUS SEL HAS TURNED OFF COMPLETELY WHILE DRIVING MULTIPLE TIMES ON THE HIGHWAY AND FREEWAY, I HAVE BEEN STRANDED MULTIPLE TIMES DURING THE DAY AND NIGHT DUE TO IT SHUTTING OFF RANDOMLY. I HAVE BEEN STRANDED IN PARKING LOTS MULTIPLE TIMES DUE TO THE CAR NOT ALLOWING ME TO GO IN REVERSE. I HAVE REPLACED THE CAR BATTERY MULTIPLE TIMES! MY GAS CAP HAS POPPED OFF WHILE PUTTING IN GAS, I HAVE FAULTY WINDSHIELD NOZZLES WASHING SYSTEM NO LONGER SPRAY WATER, I HAVE A FAULTY BACK LIGHT I HAVE REPLACED THE BULBS MULTIPLE TIMES EVERY FEW MONTHS. THE HEATING AND AIR CONDITIONER WILL SOMETIMES WORK. THE COLOR LIGHTING IN THE CAR NO LONGER WORKS, ON THE SUN VISOR THE MIRROR COVER HAS POPPED OFF ON ITS OWN. THE CAUSE OF ALL THESE PROBLEMS ARE UNKNOWN I BELIEVE THE CAR WAS ENTIRELY BUILT POORLY WITH NO THOUGHT PROCESS WHAT SO EVER. I HAVE NEVER DRIVEN A CAR WITH SO MANY PROBLEMS LET ALONE SUCH A DANGEROUS DEADLY CAR. THESE ISSUES CONTINUE TILL THIS DAY AND I AM STILL STUCK PAYING FOR A CAR THAT IS COMPLETELY NOT WORTH MY MONEY OR MY LIFE.

Mileage: 97,000

AFTER MULTIPLE ISSUES \RECALLS WITH THE TRANSMISSION THE CAR STILL IS NOT RUNNING RIGHT. IT TAKES SOMETIME FOR THE VEHICLE TO START AND ONCE IT DOES IT SHUDDERS ON ACCELERATION. NOW I AM BEING TOLD BOTH THE FUEL PUMP AND THE CLUTCH NEED TO BE REPLACED. BASED ON EVERYTHING I AM READING THERE ARE QUITE A FEW FAULTY PARTS IN THESE VEHICLES THAT SHOULD BE RECALLED.

THE CAR CUTS OFF WHILE IN MOTION. AT TIMES IT WILL SHUT OFF AT STOP LIGHTS, IN THE MIDDLE OF TRAFFIC OR JUST STOP ACCELERATING. IT MAY START BACK AFTER RESTARTING THE CAR.

Mileage: 100

WHILE SITTING STILL MY GAS HAND WENT FROM 1/2 A TANK OF GAS TO THE FULL MARK. FILLED IT UP EVEN THOUGH THE GAS HAND WAS ON FULL MARK. IT TOOK $20 TO FILL IT UP AND FOR IT TO KICK OFF. THEN WHEN I STARTED TO START MY CAR I HAND TO TURN THE KEY TWICE TO GET THE MOTOR STARTED AND THEN AFTER I TOOK MY HAND OFF THE KEY IT KEPT ON CRANKING AS IF TRYING TO START ALTHOUGH IT WAS ALREADY RUNNING. I DROVE IT TO LEXINGTON AND COULD FEEL IT REVVING THE MOTOR UP WITHOUT ME DOING ANYTHING. I TURNED AROUND AND DROVE BACK TO FRANKFORT AND TOOK IT TO BIG O'S. THEY PUT A HANDHELD TESTER ON IT AND SAID IT WAS EITHER THE OXYGEN SENSOR OR CONVERTER FOR THE ENGINE LIGHT THAT WAS ON. I INFORMED THEM THAT I HAD REPLACED THE O2 SENSOR JUST 3 WEEKS AGO. HE TEST DROVE IT AND SAID IT REVVED UP ON HIM ALSO WHICH HE SAID SOMETHING WAS GOING WRONG IN THE TRANSMISSION. WHEN I LEFT FROM THERE THE LIGHTS CAME ON BY THEMSELVES, THE CHECK ENGINE LIGHT WAS ON, AND THE GAS HAND WAS STILL PAST THE FULL MARK. ON 9/7/2018 ALTHOUGH IT SAID THE TANK WAS FULL MY FUEL LIGHT CAME ON. IT ALSO QUIT ON ME ON 9/7/2018 GOING DOWN A HILL AND I HAD TO PULL OVER FOR A WHILE BEFORE IT WOULD START BACK UP SO I COULD GET HOME. THERE WAS A RECALL ON THE TCM VALVE WHICH HAS BEEN REPLACED TWICE AND THE CLUTCHES IN THE TRANSMISSION WHICH HAS BEEN REPLACED TWICE.

Mileage: 109,000

RAN OUT OF FUEL IN THIS VEHICLE, ONCE WHEN MY DAUGHTER WAS DRIVING ON A HIGHWAY, EVEN THOUGH THE FUEL GAUGE WOULD SAY THERE WAS BETWEEN 75-100 MILES BEFORE EMPTY. THE LAST TIME THIS HAPPENED THE INTERIOR OF THE VEHICLE HAD A STRONG SMELL OF GAS. I THEN PROCEEDED TO TAKE IT TO THE DEALERSHIP AND AFTER DIAGNOSIS THE SERVICE MANAGER SAID SOME VALVE REMAINED OPEN CAUSING THE GAS TANK TO CRACK AND IN TURN GAS FLOWED BACK INTO THE INTAKE MANIFOLD. THE COST TO FIX WOULD BE APPROXIMATELY $3100. THE PROBLEM HAS BEEN A KNOWN ISSUE WITH THIS VEHICLE FOR QUITE SOME TIME, BUT FORD REFUSES TO RECALL OR EVEN PAY FOR THE WORK. I EVEN HAD AN EXTENDED WARRANTY AND THEY WOULDN'T COVER IT EITHER.

Mileage: 95,200

I HAVE 2012 FORD FOCUS TITANIUM WITH HANDLING PACKAGE. EARLIER THIS YEAR IS WHEN THIS ISSUE STARTED. I PULLED UP TO GAS STATION TO PUMP FUEL INTO MY CAR. AFTER I WAS DONE I GOT BACK INTO MY CAR AND PUSHED THE PUSH START BUTTON. THE CAR STRUGGLED TO TURN ON AND STAY ON AND EVENTUALLY STAYED ON WITHOUT ANY ISSUES SO THIS LASTED MAYBE 5-10 SECONDS. EACH TIME I STARTED UP THE CAR I HAD ZERO ISSUES WITH GETTING CAR TURNED ON. THIS ISSUE ONLY OCCURS WHEN I HAVE JUST PUT GAS INTO THE GAS TANK AND I'M STARTING UP THE CAR. FILLER NECK HAS BEEN REPLACED, FUEL SENSOR AND HAVE EVEN HAD A EVAP TEST DONE FOR LEAKS AND THE ISSUE IS STILL AROUND. I'VE HAD A DIAGNOSTIC DONE AND THE CODE CAME BACK AS THE CAR IS RELEASING TOO MUCH FUEL. I DON'T REMEMBER THE CODE OR THE EXACT WORDING BUT THAT WAS WHAT THE CODE WAS SAYING.

Mileage: 100,000

FUEL PERG VALVE STUCK IN CLOSED / OPEN POSSITION. RESULTING IN TANK DEFORM AND SENDING UNIT FAILER.

Mileage: 104,542

2012 FORD FOCUS SEL HATCHBACK STARTED TO DEVELOP STUTTER AND STALL ON LOW LOAD. COULD BE UNDER COASTING AT 60MPH OR SLOWING TO STOP. THE REVS DROP AND ENGINE STALLS. WHILE COASTING, PUT THE CAR IN N AND RESTARTED ENGINE. WAS OK AFTER THAT. CK ENG LIGHT CAME ON. PULLED CODES, REPLACED EVAP PURGE VALVE AND ATTEMPTING TO REPLACE O2 SENSOR. UNABLE TO REMOVE OLD ONE AT THIS POINT. CLEARED CODE. CK ENG LIGHT CAME BACK ON BUT CAR SEEMS TO BEHAVE LIKE NORMAL. WILL HAVE TO PULL CODE AGAIN. WILL BE EXTREMELY UNHAPPY IF FUEL TANK HAS COLLAPSED. THE GAUGE STARTED READING FAULTY BUT BASED ON REFUEL DATES AND MILES DRIVEN THE TANK SEEMS TO TAKE THE APPROPRIATE AMOUNT OF FUEL. RAN OUT OF GAS WITH INFO CENTER STATING 10 MILES LEFT. EACH TIME THE CAR STALLS IT HAS NO ISSUE RESTARTING. IT ONLY HAS TROUBLE RIGHT AFTER FILLING UP. IT CRANKS FOR A WHILE. THEN IT TURNS OVER AND DOES FINE. CAR WOULD ALSO IDLE AT WRONG LEVELS. ALWAYS USED TO IDLE AT ABOUT 750RPM, WHICH IT DOES AGAIN NOW THAT EVAP PURGE VALVE HAS BEEN REPLACED. BEFORE THE EVAP PURGE VALVE REPLACEMENT THE CAR WOULD FEEL LIKE IT'S ENGINE BRAKING WHEN COASTING INSTEAD OF JUST ROLLING LIKE A NORMAL AUTOMATIC. THE CAR HASN'T BEEN DIAGNOSED BY A DEALERSHIP YET. IT'S IMPOSSIBLE TO MAKE AN APPOINTMENT WITH LOCAL DEALERSHIPS HERE.

Mileage: 165,000

VEHICLE WOULD STALL OUT WHEN COMING TO A STOP AT RED LIGHTS, STOP SIGNS OR HESITATE WHEN STARTING TO GO. THE VEHICLE WOULD ALSO LOSE POWER DURING NORMAL OPERATION AND IF IT STALLED OUT IT WOULD TAKE A FEW MINUTES OR LONGER TO START, CAUSING TRAFFIC ISSUES. FUEL GAUGE WOULD READ 3/4 OF A TANK AND BE EMPTY. TOOK TO DEALERSHIP SEVERAL TIMES AND HAD COMPUTER RESET TO FIX ISSUE BUT DID NOT FIX IT. THEN ANOTHER DEALERSHIP ADVISED THEY HAD ANOTHER FOCUS WITH THE SAME ISSUE AND HAD TO REPLACE FUEL TANK, PURGE VALVE AND FUEL PUMP BECAUSE THE FUEL TANK HAD COLLAPSED INWARD. THEY CHECKED THE FUEL TANK ON MY FOCUS AND IT HAD ALSO COLLAPSED INWARD. HAD FUEL TANK, PURGE VALVE AND FUEL PUMP REPLACED AND NOW IT RUNS LIKE IT SHOULD AND GAUGES WORK. WAS ADVISED THAT THIS ISSUE CAUSES THE VEHICLE TO INTO LIMP MODE WHICH CAUSES CAR TO STALL. THIS REPAIR COST ME $1586.02! THIS IS A VERY SERIOUS ISSUE AND A HAZARD TO THE OCCUPANTS. THIS ISSUE HAS BEEN GOING ON FOR ABOUT THE LAST 4 YEARS AND IT TOOK THIS LONG TO DISCOVER WHAT WAS CAUSING IT. I'VE HAD THE VEHICLE FOR 5 YEARS NOW.

Mileage: 116,337

2012 FORD FOCUS, SEL. THE CAR WOULD FLUTTER AND DIE OUT, NO POWER, AT THE TRAFFIC LIGHT AND OR DURING DRIVING ON THE ROAD OR INTERSTATE. AFTER A FEW MINUTES I WOULD TRY TO RE-START, AT TIMES IT WOULD RE-START AFTER WAITING ABOUT FIVE MINUTES OR SO. TOOK IT TO THE DEALER WHICH TOLD ME THAT THERE WAS A INFO OUT ON THAT AND THAT THE FORD COMPANY WILL NOT PAY FOR THE REPAIR IN THE TUNE OF $2200.00 AT THIS TIME. IT SEEMS THAT THERE'S NOT ENOUGH CARS OUT THERE WITH THE SAME PROBLEM. TO THIS DATE I KNOW OF 106 VEHICLES WITH THE PROBLEM. IT'S SAD THAT SOMEONE HAS TO DIE FROM THIS PROBLEM BEFORE SOMETHING GETS DONE.

Mileage: 67,600

CAR WAS BEING DRIVEN AT ABOUT 30 MPH WHEN IT SUDDENLY SHUT OFF. CAR WOULD NOT RESTART. FUEL GAUGE INDICATED 71 MILES TO EMPTY, 2 DAYS AFTER DEALER SUPPOSEDLY RECALIBRATED FUEL GAUGE BY REPROGRAMMING COMPUTER. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST 3 MONTHS. DEALER SAYS CLUTCH (IN THIS AUTOMATIC VEHICLE) FAILED "SHUDDER TEST", AND NEEDS $1500 REPLACEMENT. HE SAYS THIS COULD EXPLAIN CAR SHUTTING OFF. I CANNOT RISK MY PREGNANT DAUGHTER BEING STRANDED BY THIS CAR. VERY DISAPPOINTED INFORD AND THIS DEALER.

Mileage: 143,000

FOLLOWING THE ILLUMINATION OF THE CHECK ENGINE LIGHT THE VEHICLE WOULD EXHIBIT ROUGH IDLE AND STALLING. THE VEHICLE HAS LOGGED APPROXIMATELY 88,000 MILES. AN ASE CERTIFIED AUTOMOTIVE SHOP HAS DIAGNOSED THE PROBLEM WITH THE FUEL DELIVERY SYSTEM WHICH IS CONSISTENT WITH A TECHNICAL BULLETIN ON THE ISSUE WHEREIN THE FUEL SYSTEM DOES NOT PROPERLY EQUALIZE PRESSURE. THIS RESULTS IN A VACUUM THAT STARVES THE ENGINE OF FUEL AND CAUSES THE PLASTIC FUEL TANK TO COLLAPSE. THE VEHICLE STALLS WHILE APPROACHING OR STOPPED AT BUSY INTERSECTIONS. THIS POSES A SERIOUS SAFETY HAZARD. ADDITIONALLY, THE STRESS ON THE FUEL TANK MAY COMPROMISE ITS STRUCTURAL INTEGRITY. THIS SAFETY CONCERN SHOULD BE THE RESPONSIBILITY OF FORD AND A RECALL SHOULD BE ISSUED.

Mileage: 88,000

THE CAR WILL CUT OFF ONCE YOU TRY TO START IT UP AFTER FILLING UP THE GAS. IT ALSO STALLS WHILE YOU'RE SITTING IDLE AT A LIGHT. THE GAS GAUGE IS ALSO BROKEN. IT STAYS AT FULL AND MOVES AROUND FREELY.

Mileage: 124,000

THE STEERING WHEEL LOCKED UP AND THE STEERING ASSIST CAME ON WHILE I WAS DOING 5 MPH . AND THE FUEL TANK IS BEING HAS BEEN DEFORMED BECAUSE OF A VACUUM PROBLEM WITH THE CAP LESS GAS TANK. I KNOW THAT THE REST OF THE 2012 FUSION AND ESCAPE HAVE BEEN RECALLED,BECAUSE OF THE DANGER OF DRIVING DOWN THE ROAD AND STEERING WILL LOOSE CONTROLL

Mileage: 1

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VACUUM LINE MALFUNCTIONED WHEN THE VEHICLE REACHED HALF A TANK OF FUEL. THE FAILURE RESULTED IN THE VEHICLE BEING UNABLE TO START. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED AS THE VEHICLE FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.

Mileage: 60,000

"PURGE VALVE"-MY VEHICLE WAS TAKEN INTO RED MCCOMBS FORD DUE TO A P0420 CODE WHICH IS A PROBLEM WITH THE CATALYTIC CONVERTER. BEFORE THE ENGINE LIGHT CAME ON, I HAD NOT HAD ANY PERFORMANCE ISSUES OR NOTICED ANY PROBLEMS WHILE DRIVING OR IDLING ON ANY TYPE OF ROAD. THE CAR HAS 79,479 MILES AND THE CONVERTER WOULD BE COVERED UNDER THE FACTORY WARRANTY. I WAS TOLD THAT THE CONVERTER WENT OUT BECAUSE THE PURGE VALVE GOT STUCK OPEN WHICH CAUSED SEVERE DAMAGE TO THE FUEL TANK AND FUEL PUMP AND THAT THEY WOULD NOT REPLACE THE CONVERTER UNTIL I PAID $1,900 TO GET THE OTHER PROBLEMS FIXED. I DID NOT HAVE THE MONEY TO GET THE OTHER PROBLEMS FIXED BEFORE THE FACTORY WARRANTY EXPIRED, THEREFORE I WILL NEED TO PAY AN ADDITIONAL $1,700 TO HAVE THE CONVERTER REPLACED ONCE THE WARRANTY EXPIRES. I WAS TOLD THAT THE PROBLEMS WITH MY CAR COULD CAUSE IT TO LOSE POWER AND LEAVE ME STRANDED ON THE ROAD. I AM CONCERNED THAT, OTHER THAN THE ENGINE LIGHT TURNING ON BECAUSE OF THE CONVERTER, I WOULD NOT HAVE KNOWN ANYTHING WAS WRONG WITH THE CAR UNTIL IT COULD HAVE DIED ON ME IN THE MIDDLE OF THE FREEWAY. I HAVE HAD SO MANY PROBLEMS WITH THIS VEHICLE AND BY THE LOOKS OF THE COMPLAINTS ON NHTSA, THERE WILL BE MANY MORE SERIOUS PROBLEMS TO LOOK FORWARD TO. I DO NOT FEEL SAFE IN THIS VEHICLE AND FORD HAS DONE NOTHING TO FIX THESE PROBLEMS. I AM HOPING TO SELL IT BACK TO THEM THIS WEEKEND. I WILL NEVER BY FORD AGAIN.

Mileage: 79,479

THE RPMS ON MY VEHICLE KEPT FALLING AND CAUSING MY CAR TO STALL AND EVEN 'DIE' IN TRAFFIC. I TOOK IT TO A MECHANIC WHO TOLD ME THAT THERE WAS A PROBLEM WITH MY EVAP SENSOR, FUEL PUMP AND GAS TANK. THE SENSOR AND GAS PUMP ARE MALFUNCTIONING AND CAUSING THE PROBLEM AND SUCKING THE PLASTIC GAS TANK UP AND INTO THE PUMP CAUSING MY CAR TO DIE WHILE IN TRAFFIC. I WAS DRIVING ON A MAJOR HIGHWAY DOING 65MPH THE OTHER DAY AND THIS HAPPENED CAUSING EXTREME ANXIETY ABOUT THE POSSIBILITY OF BEING REAR ENDED BY SOMEONE NOT PAYING ATTENTION. I HAVE LOOKED THIS UP AND I AM NOT THE ONLY FOCUS OWNER WITH THIS PROBLEM. THIS PROBLEM HAS BEEN HAPPENING OFF AND ON FOR ABOUT A YEAR AND IS STARTING TO HAPPEN MOREVOFTEN AND GETTING MORE SEVERE.

Mileage: 160,000

"FORD PURGE VALVE" MY 2012 FORD FOCUS WAS INCORRECTLY DIAGNOSED AT LONGMONT FORD FOR A P0420 FAULT CODE. MY COMPLAINT WAS A ROUGH IDLE AT TIMES, VEHICLE DIES AT TIMES WHEN COMING TO A STOP. (DID NOT STATE LOW POWER AT ALL TIMES NOR ANY ENGINE HEATING ISSUES) LONGMONT FORD STATED A A BACK-PRESSURE TEST WAS PERFORMED ON THE EXHAUST AND THE CATALYTIC CONVERTER WAS PLUGGED PER DTC P0420. FORTUNATELY I DID NOT HAVE THE $1700+ DOLLAR REPAIR PERFORMED AND LOOKED FOR ADDITIONAL DIAGNOSIS. (NO SPECIFICATIONS GIVEN BY LONGMONT FORD TO CONDEMN CATALYTIC CONVERTER) ADDITIONAL DIAGNOSIS FOUND THE EVAP CANISTER PURGE VALVE STUCK OPEN - NOTE: FOUND FORD HAS KNOWN ISSUES WITH THIS VALVE AND AT THE TIME OF ATTEMPTING TO OBTAIN ONE FOR REPLACEMENT WAS TOLD THEY ARE ON NATIONAL BACKORDER. I BELIEVE THIS KNOWN FAULTY COMPONENT IS A SAFETY ISSUE DUE TO TWO REASONS. 1) CAN CAUSE VEHICLE TO DIE IN TRAFFIC 2) ALSO KNOWN TO SUCK THE FUEL TANK CLOSED AND DAMAGE THE FUEL PUMP.

Mileage: 140,000

INACCURATE FUEL GAUGE INDICATION AND INACCURATE DISTANCE TO EMPTY. ENDED UP HAVING TO REPLACE EVAP EMMISION PURGE VALVE, FUEL PUMP, AND FUEL TANK, AND CANISTER. HAD TO REPLACE ALL PARTS AGAIN 4 MONTHS LATER WHEN MY CAR STOP RUNNING WHILE I WAS DRIVING DOWN THE HIGHWAY AND THIS HAPPENED TO ME 3 TIMES.

MY CAR STALLS CONSTANTLY AND WHILE DRIVING I HAVE TO PUT IT IN NEUTRAL AND RESTART IT. FORD SAYS IT'S A PURGE VALVE PROBLEM, WITH THE GAS TANK BEING UNABLE TO RELIEVE PRESSURE (OR ALLOW AIR IN) AS GAS IS USED. FROM WHAT WE'VE READ ONLINE MANY MANY PEOPLE ARE HAVING THE SAME PROBLEM. SUPPOSEDLY IT'S A $2,000 FIX. I HAVE STALLED IN AN INTERSECTION BEFORE. IT WAS SCARY.

Mileage: 85,000

WHILE DRIVING ON BUSY INTERSTATE GAS GAUGE INDICATED SUFFICIENT GAS, HOWEVER ENGINE LIGHT CAME ON AND FOCUS STALLED ON PART OF INTERSTATE IN CITY WITH VERY LITTLE SHOULDER. TEXAS STATE POLICE HAD FOCUS TOWED BECAUSE OF SAFETY HAZARD. FORD DEALER ADVISED SIMPLY RAN OUT OF GAS. NOT TRUE. THEN INTERMITTENT ENGINE LIGHT ON AND HESITATION-STALLING, BUT DEALER NOT ABLE TO DUPLICATE. THEN FEW MONTHS LATER GAS GAUGE ACTING ERRATICALLY, ENGINE LIGHT ON AND FOCUS AGAIN STALLING IN TRAFFIC NUMEROUS TIMES. THIS TIME DEALER DIAGNOSED AS EVAPORATIVE PURGE VALVE FAILURE CAUSING FUEL TANK TO COLLAPSE AND OTHER DAMAGE. COST $2113.42 FOR ALL REPAIRS.

Mileage: 49,250

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO HAWKEYE FORD (2027 US-34, RED OAK, IA 51566) WHERE IT WAS DIAGNOSED WITH FAILURE CODES P144A AND P0456. THE CODES INDICATED THAT THE EVAP, PURGE VENT, VENT VALVE, FUEL TANK, AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

MY CAR CONSTANTLY SMELLS LIKE GAS WHEN I START IT UP AFTER FILLING THE GAS TANK UP, THE CAR DIES WHEN DRIVING DOWN ROAD I HAVE TO PULL OVER TO START IT BECAUSE IT DIES WHILE I AM ON THE ROAD SO I HAVE TO PULL OVER SINCE LAST YEAR THE FUEL READER STOPPED WORKING CAUSING ME TO DIE ON SIDE OF ROAD BECAUSE OF RUNNING OUT OF GAS. THE CAR STILL HAS TRANSMISSION ISSUES IT JERKS FROM TIME TO TIME AND THE HALF SHAFT BEARING AND WHEEL BEARINGS ARE CURRENTLY GOING OUT IN THIS CAR. I BOUGHT THE CAR BRAND NEW AT THE FORD DEALERSHIP. THIS IS CAR IS A LEMON I HAVE OWNED OVER 15 USED CARS AND NEVER HAD A PROBLEM AS MUCH I HAVE HAD WITH THIS NEW CAR.

CAR STALLING WHILE DRIVING. DEALERSHIP RUNS CODES AND DETERMINES IT'S THE FUEL TANK. IT WILL HAVE TO BE REPLACED. $2K FOR PARTS AND LABOR.

Mileage: 66,000

I WAS DRIVING AND THE CAR KEPT TURNING OF. IT HAPPENED WHEN I WAS STOPPED AT A LIGHT AND MULTIPLE TIMES WHEN I WAS DRIVING. IT DOESN'T SHUTTER AND STALL, IT JUST SHUTS OFF. ENGINE LIGHT CAME ON WITH P1450 AND P0456. IT IS EVIDENTLY A KNOWN ISSUE. THERE WAS A RECALL FOR 2010-2011 FORD FUSIONS FOR THE EXACT SAME THING. "SOME OF THESE VEHICLES MIGHT HAVE A CANISTER PURGE VALVE THAT DOES NOT WORK PROPERLY, CAUSING INTERNAL PRESSURE CHANGES INSIDE THE FUEL TANK. REPEATED PRESSURE CHANGES INSIDE THE TANK COULD RESULT IN A CRACK ON THE TOP OF THE TANK, POSSIBLY ALLOWING FUEL TO LEAK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN LEAD TO A FIRE." THERE IS NO RECALL FOR THE FORD FOCUS MODELS AFFECTED, EVEN THOUGH IT IS A KNOWN ISSUE AND NOT RELATED TO NORMAL WEAR. IT IS A MANUFACTURER DEFECT. IT WAS A VERY SCARY EXPERIENCE AND A VERY COSTLY ONE TO REPAIR. I AM UNDER 60,000 MILES. I DO NOT UNDERSTAND WHY THERE IS A RECALL ON ONE MODEL, BUT NOT THE OTHER FOR THE EXACT SAME MANUFACTURER ISSUE. THE ESTIMATED REPAIR COST IS $1800 FROM THE FORD DEALERSHIP SERVICE DEPARTMENT. I WAS ALMOST HIT, BECAUSE IT HAPPENED WHILE I WAS MAKING A TURN. IT CAUSED ME EXTREME ANXIETY. THIS IS NOT THE FIRST MANUFACTURER ISSUE I HAVE HAD WITH THIS CAR. NOT LONG AFTER GETTING IT, I HAD TRANSMISSION ISSUES.

Mileage: 59,000

FUEL TANK OR VAPOR RECOVERY SYSTEM FAULTS IN THE PURGE VALVE AND VAPOR CANISTER CAUSE EXCESSIVE VACUUM IN THE FUEL TANK WHICH THEN BEGINS TO COLLAPSE. EFFECTS INCLUDE FALSE FUEL READINGS AND 'DISTANCE TO EMPTY' INDICATIONS IN THE TRIP COMPUTER, AS WELL AS A REDUCED OVERALL FUEL CAPACITY. DRIVING AT 70 MPH SPEED LIMIT DURING RUSH HOUR IN THE MIDDLE OF A 3 LANE INTERSTATE, THE 'DISTANCE TO EMPTY' READING WAS 25 MILES AND MY DESTINATION LESS THAN 3 MILES AWAY. I RAN OUT OF FUEL AND HAD TO MANEUVER TO THE SHOULDER IN A VEHICLE WITHOUT POWER.

Mileage: 67,253

Y 2012 FORD FOCUS NEEDS A NEW FUEL TANK, FUEL PUMP, PURGE VALVE AND CANISTER PER TSB 16-0062. IT'S BECAUSE THE PURGE VALVE WAS MALFUNCTIONING AND HAS COLLAPSED MY GAS TANK (PLASTIC) AND I NEEDED TO REPLACE THE FUEL PUMP, GAS TANK, FUEL TUBE ASSEMBLY. ALL COST $1350.00. MANY OTHERS HAVE THIS PROBLEM BUT IT APPEARS THAT THERE IS NO RECALL ON THIS. THIS IS SOMETHING THAT SHOULD BE ADDRESSED AS A RECALL, NOT AN "EFF" YOU TO THE CUSTOMER THAT HAS TO DEAL W/ A KNOWN ISSUE TO FORD. WHEN STOPPED, THE VEHICLE WOULD IDLE ROUGH. THE ENGINE ACTUALLY DIED ON MY DAUGHTER WHO WAS DRIVING IN TRAFFIC THIS PAST SUNDAY ONE OF THE HIGHWAYS IN LA. THE CHECK ENGINE LIGHT CAME ON W/ CODE P1450. THEN THE FUEL GAUGE BECAME HIGHLY INACCURATE, SHOWING A FULL TANK OF FUEL WHEN I MAY BE AT HALF OR LOWER. CALLED AAA, MY DAUGHTER GOT HERSELF OUT OF THE DANGEROUS SITUATION, NOW MY CAR IS BEING REPAIRED, I HAVE NO CHOICE. THIS IS FRUSTRATING TO SEE HOW FORD CAN GET AWAY WITH THIS ISSUE - ONE THAT SEEMS TO BE QUITE SERIOUS WITH MANY OTHER FORD FOCUS 2012 OWNERS: HTTPS://WWW.GOOGLE.COM/SEARCH?CLIENT=SAFARI&RLS=EN&Q=FORD+FOCUS+ISSUES+WIHT+FUEL+VALVE&IE=UTF-8&OE=UTF-8. AND HERE HTTP://WWW.CARPROBLEMZOO.COM/FORD/FOCUS/OTHER-FUEL-SYSTEM-PUMP-PROBLEMS.PHP THE GARAGE THAT IS DOING THE REPAIRS IN LA (LA AUTO CENTER) ON WASHINGTON BLVD HAVE EXPLAINED TO ME THAT THEY HAVE HAD TO DO MANY MANY SUCH REPAIRS TO OTHER FORD FOCUS CARS - AND DEALING WITH THE DEALERSHIPS THERE - ALL IGNORING OR REFUSING TO HELP ITS OWN CUSTOMERS. PLEASE HELP US! I HOPE THIS FEDERAL AGENCY WILL HELP US, UNLIKE WHAT SEEMS TO BE GOING ON CURRENTLY POLITICALLY - PROTECTING MAJOR CORPORATIONS FROM CONSUMER ACCOUNTABILITY.

Mileage: 151,598

CHECK ENGINE LIGHT CAME ON AND TOOK IT TO FORD DEALERSHIP TO GET IT FIXED. THEY INFORMED US THAT THE PURGE VALVE WAS FAULTY WHICH CAUSED THE FUEL TANK TO BE DEFORMED. TOTAL COST OF FIX IS $1,000 PLUS AND THEY ALSO WANTED TO CHARGE $321 TO CHECK THE CHECK ENGINE LIGHT. AFTER RESEARCHING THE ISSUE, THIS IS A KNOWN PROBLEM TO FORD AND THE DEALERSHIP. THIS IS A SYSTEMIC ISSUE AND THE PART WAS ALREADY RECALLED ON THE FUSION BUT NOT THE FOCUS, THEREFORE, FORD REFUSES TO TAKE RESPONSIBILITY FOR THE PART ON THE FOCUS. THE DEALERSHIP SAID WE COULD FIX THE PURGE VALVE ONLY BUT THE GAS GAUGE WOULD NOT READ CORRECTLY. WHAT KIND OF ADVICE IS THAT? A BANDAID ON A SYSTEMIC ISSUE DUE TO A FAULTY MANUFACTURED PART THAT CAUSES THE VEHICLE TO BE UNSAFE WHEN DRIVEN. I HAVE FILED A CASE NUMBER WITH FORD AND THEY REFUSE TO CORRECT THEIR FAULTY PART. FORD RECOMMENDED I FILE A COMPLAINT WITH NHTSA.

Mileage: 95,000

FAULTY FUEL VENT VALVE CAUSED ENTIRE FUEL TANK TO COLLAPSE.

Mileage: 65,000

THE PURGE VALVE CAUSE THE CAR TO STALL IN TRAFFIC WHILE DRIVING AND BACK FIRE CAUSE THE GAS TANK TO SUCK IN

Mileage: 154,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE WALKING OUTSIDE OF THE VEHICLE, THE CONTACT NOTICED A STRONG FUEL ODOR. HE INSPECTED UNDERNEATH THE VEHICLE BY THE FUEL TANK AND NOTICED FUEL ON THE GROUND. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 138,000.

Mileage: 138,000

CHECK ENGINE LIGHT CAME ON. CODES INDICATED SOMETHING WRONG WITH PURGE VALVE AND SMALL EVAP LEAK. WHILE DRIVING AT 55+MPH ON A 6 LANE HIGHWAY, MY CAR STALLED AND MY BATTERY LIGHT AND OIL LIGHT ILLUMINATED. BEFORE THAT HAPPENED, CAR WOULD JUST REV AND THEN JERK ME FORWARD. I WAS ALMOST HIT BY MULTIPLE VEHICLES. THIS IS A HUGE SAFETY ISSUE!! I MADE IT TO MY MECHANIC WHERE THEY INFORMED ME THAT MY PURGE VALVE GOT STUCK OPEN CAUSING THE VACUUM SYSTEM TO SUCK MY FUEL TANK IT, ALSO CAUSING IT TO COLLAPSE. MY FUEL TANK, FUEL PUMP, CHARCOAL CANISTER, AND PURGE SOLENOID ALL NEEDED REPLACING. REPAIRS COST ME $1700 OUT OF POCKET, NOT TO ALSO MENTION RENTAL CAR. THIS WAS RECALLED ON FORD FUSION...WHY NOT FOCUS?! THIS COULD HAVE CAUSED SERIOUS INJURIES OR FATALITIES!! I EXPECT REIMBURSEMENT FOR ALL EXPENSES!!!

Mileage: 52,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MINUTES. AFTER THE VEHICLE WAS RESTARTED, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO BRANDON FORD (9090 E ADAMO DR, TAMPA, FL 33619, (813) 246-3673) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FRACTURED, WHICH CAUSED THE FUEL TANK TO COLLAPSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Mileage: 57,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. IN ADDITION, THE CONTACT OBSERVED THAT THE FUEL GAUGE WAS ON ONE FOURTH OF A TANK. LATER, THE FUEL GAUGE INDICATED A FULL TANK WHEN THE CONTACT HAD NOT FILLED UP THE VEHICLE. THE CONTACT CALLED AAA WHO STATED THAT DUE TO THE INDICATORS ILLUMINATING, THE CONTACT SHOULD ADD FUEL. THE CONTACT ADDED FUEL AND THE VEHICLE STARTED ON THE FIRST ATTEMPT. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA. WHEN THE CONTACT SHUT OFF THE VEHICLE, IT RESPONDED AS IF IT WOULD NOT RESTART. THE CONTACT CURRENTLY ADDS FUEL WHILE THE VEHICLE IS IDLING. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

Mileage: 102,000

THE PURGE VALVE OF THE FUEL SYSTEM WAS STUCK OPEN CAUSING THE PRESSURE DIFFERENTIAL TO CRUSH THE FUEL TANK BECAUSE OF THE VACUUM EFFECT. ALL OTHER PARTS OF THE FUEL SYSTEM HAVE BEEN OVERHEATED BECAUSE OF THE INCONSISTENT FUEL FLOW SO THEY ALL HAVE TO BE REPLACED.THE ENTIRE FUEL SYSTEM INCLUDING GAS TANK. THE CAR WOULD STALL OR WANT TO STALL WHILE DRIVING ON STREETS, STOPPED IDLING, AND DRIVING ON HIGHWAY CAUSING VERY DANGEROUS SITUATIONS. THIS WOULD OCCUR EVERYTIME YOU WOULD DRIVE VEHICLE.THE PROBLEM STARTED IN SEPTEMBER WITH NO WARNINGS AND FINALLY WAS SO BAD ON OCTOBER 13TH I HAD TO TAKE IT TO THE FORD DEALER TO GET EVALUATED THE CAR COULDNT BE DRIVEN ANYMORE.

Mileage: 70,000

WHILE DRIVING ON THE FREEWAY 70MPH AND ON CITY ROADS AT 35 MILES AN HOUR THE CAR WILL JUST LOSE POWER AND SHUT DOWN, THE CHECK ENGINE LIGHT AND FUEL PRESSURE LIGHT AND BATTERY LIGHT ALL COME ON WHEN THE CAR DIES. ONLY THE CHECK ENGINE LIGHT REMAINED AFTER GETTING THE CAR RESTARTED. AND WILL TAKE SEVERAL TRIES TO GET IT STARTED AGAIN. WE TOOK IT TO THE FORD DEALER IN AMERICAN FORK UTAH TODAY AND WE RECEIVED THE CODE TSB 1600 6 TO WHICH THEY SAY MEANS THAT WE NEED TO REPLACE THE FUEL TANK AS WELL AS THE GASKETS IN TUBES AND SENSORS. IT WILL COST ABOUT $2,000 TO REPLACE. WE ARE NOT HAVING THEM FIX IT AT THIS TIME SINCE WE CAN'T AFFORD IT. THIS COMES JUST A WEEK AFTER THEY HAD OUR CAR FOR TWO WEEKS TO REPAIR THE PROBLEM WITH THE TRANSMISSION RECALL. NOT SURE WHAT TO DO AT THIS POINT. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST FEW MONTHS AND THREE TIMES IN THE LAST 24 HOURS.

Mileage: 80,750

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE SPOUSE WAS DRIVING AT 40 MPH, WHEN THE CHECK ENGINE LIGHT ILLUMINATED AS THE VEHICLE STARTED TO SHUTTER AND STALLED. THE VEHICLE WAS TOWED TO KOONS FALLS CHURCH FORD 1051 E BROAD ST, FALLS CHURCH, VA 22044 (703) 241-7200, WHERE IT WAS DIAGNOSED WITH THE FUEL TANK SHRUNK AND WAS NOT GETTING PROPER AMOUNT OF FUEL TO OPERATE THE VEHICLE. THE FUEL TANK AND PURGE VALVE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE DEALER INFORMED HIM THAT THE TRANSMISSION MODULE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT STATED THAT THE MANUFACTURER MADE HIM AWARE THAT THE VEHICLE HAS NO WARRANTY FOR THE FUEL TANK. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Mileage: 20,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE MIDWAY FORD DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK COLLAPSED AND THE FUEL VALVE WAS DAMAGED. THE FUEL TANK AND FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: CAS12489026. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

Mileage: 96,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (PRECISION AUTO CARE IN CHARLESTON, SOUTH CAROLINA) WHO DIAGNOSED THAT MULTIPLE CODES LEADING TO THE FUEL SYSTEM READER WERE INACCURATE; THEREFORE, THE VEHICLE WAS OUT OF FUEL. THE FUEL TANK NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

Mileage: 119,000

MY VEHICLE'S FUEL TANK IS COMPRESSING DUE TO A FAULTY VACUUM PURGE VALVE REQUIRING A NEW TANK, FUEL PUMP AND PURGE VALVE. THIS ISSUE HAS CAUSED MY VEHICLE TO STALL IN FREEWAY TRAFFIC AND IN STOP AND GO TRAFFIC. THE FUEL TANK IS ALSO NOT ACCURATELY READING INCORRECTLY, YOU ARE NOT ABLE TO TELL HOW MUCH GAS YOU HAVE WITH THH INDICATOR. . FORD FOCUS- 2012, 58K MILES

Mileage: 58,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE BEING OPERATED, THE VEHICLE EXPERIENCED COMPLETE LOSS OF POWER THE VEHICLE WAS TOWED TO THE ROBIN FORD DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE, FUEL PUMP, AND FUEL TANK WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000. UPDATED 07/18/17*LJ UPDATED 10/17/2017*JS

Mileage: 76,000

2012 FORD FOCUS FUEL GAUGE READING ERRATIC, SPECIFICALLY INDICATING FULL WHEN NEAR EMPTY. THIS PROBLEM IS ACCOMPANIED BY EMISSIONS CHECK ENGINE CODES P144A. THIS PROBLEM IS IDENTIFIED IN TSBS AS EARLY AS 2013 AS AN "EVAP PURGE VALVE" FAILURE WHICH CAUSES FUEL TANK COLLAPSE. FALSE FUEL LEVEL INDICATION MAY CAUSE DRIVERS TO RUN OUT OF FUEL AND BECOME STRANDED. DEALER ADVISES FUEL TANK HAS COLLAPSED AND REQUIRES FUEL PUMP, FUEL TANK, CANISTER AND SOLENOID REPLACEMENT IMMEDIATELY DUE TO RISK OF CAR STALLING OUT AND/OR RUNNING OUT OF GAS UNEXPECTEDLY. WHEN FUEL TANK IS FULL JUST AFTER FILLING UP, CAR REQUIRES MULTIPLE ATTEMPTS TO START. MILEAGE AT FAILURE: 83000. THIS APPEARS TO BE A VERY COMMON PROBLEM FOR 2012 FORD FOCUS. FORD RECOGNIZES THE FAILURE OF THE PLASTIC GAS TANK SUCH THAT THE REPLACEMENT GAS TANK IS A DIFFERENT GAS TANK WHICH IS NOT PLASTIC, THEREFORE PASSING ON THE VERY EXPENSIVE COST ($2,000) OF THE DESIGN MISTAKE TO THE CUSTOMER. THIS IS NOT A NORMAL WEAR AND TEAR COST OF OWNERSHIP PROBLEM! THIS WAS RECALLED ON THE FORD FUSION, IT SHOULD BE RECALLED ON THE FOCUS AS WELL.

Mileage: 83,000

2012 FORD FOCUS STANDARD TRANSMISSION ORIGINAL OWNER EXPERIENCED POWER LOSS 3X ON HIGHWAY IN 6 YEARS. VEHICLE WOULD LOSE POWER ON HIGHWAY AND COULD NOT ACCELERATE PAST 65MPH GAS PEDAL TO FLOOR..NO WARNING LIGHTS ON DASH SLOW ACCELERATION IN ANY GEAR WITH SLIGHT STUTTER. WHEN I PULL OVER TURN OFF FOR 5 MINUTES THEN START AGAIN PROBLEM GOES AWAY.YOU TUBE SEARCH SHOWS MULTIPLE FORD FOCUS OWNERS SAME ISSUE. CHECKED WITH FORD..TOLD ME THEY HAD SOFTWARE UPDATE BUT MY VEHICLE NOT IN LIST FOR UPGRADE AS IT IS NOT AFFECTED.

Mileage: 112,000

WHILE DRIVING ON THE HIGHWAY MY FOCUS BEGAN STALLING OUT VERY ABRUPTLY. I WAS AS IF I WAS SLAMMING ON MY BRAKES WHILE CRUISING ON THE HIGHWAY WITH NO NOTIFICATION THAT IT WAS ABOUT TO HAPPEN. THIS HAPPENED MANY TIMES AND THE CAR WOULD SOMETIMES STALL COMPLETELY OR JUST KEEP MOVING. WHILE IDLING AT A STOP THE RPMS WOULD FLUCTUATE RAPIDLY THEN THE CAR WOULD STALL OUT. I BOUGHT THIS CAR AT 57K MILES AND AT 65K IT WAS DIAGNOSED AS THE FUEL PUMP WHICH WAS REPLACED. NOW AT 77K MILES I AM EXPERIENCING THE SAME SYMPTOMS AND THEY ARE VERY DANGEROUS ESPECIALLY ON THE HIGHWAY. THE MANUFACTURERS PUMP IS CLEARLY FAULTY AND IT'S COSTING ME ANOTHER $600 TO REPLACE FOR THE SECOND TIME. I HAVE SEEN MANY OTHERS WITH THIS SAME ISSUE AND I'M HOPING TO SEE A RECALL ON SOMETHING THIS DANGEROUS.

Mileage: 65,000

HAVING PROBLEMS MAINTAINING SPEED ! WHEN I EXCELERATED IT DOESN'T WANT TO PICK UP SPEED THEN SUDDENLY IT PICKS UP SPEED AFTER PRESSING THE PEDAL TO THE FLOOR. VERY DANGEROUS. I SAW THIS VERY SAME COMPLAINT FROM ANOTHER FOCUS OWNER DATED IN MARCH 2016 . VERY SCARY!

Mileage: 74,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER STOPPING AT AN INTERSECTION, THE ENGINE TURNED OFF. THE CONTACT HAD TO START THE ENGINE IN ORDER TO CONTINUE DRIVING. THE CHECK ENGINE INDICATOR ILLUMINATED AFTER THE FAILURE. THE DEALER DIAGNOSED THAT THE FUEL TANK WAS DEFORMED, WHICH AFFECTED THE FUEL PUMP AND FUEL LINE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Mileage: 80,000

MARCH 1, 2017 CHECK ENGINE LIGHT CAME ON AFTER CAR STALLED, IDLE WOULD INCREASE AND THEN DECREASE AND THEN DIE. MADE APPOINTMENT AT FORD DEALER IN LAKE WORTH, FL. HAD TO LEAVE VEHICLE. AT SAME TIME 3 RECALLS SUPPOSEDLY FIXED. I WAS TOLD FUEL LEAK IN GAS TANK, THAT IS GOING THROUGH A HOSE INTO AREAS IT SHOULD NOT GO, CAUSING READINGS TO CAUSE STALLING AND CHECK ENGINE LIGHT. I WAS TOLD I NEEDED NEW FUEL TANK, SENDERA?, GASKET, TUBE ASY FOR APPROX. $1,300 THEN $500 FOR LABOR FOR TOTAL OF $1,800. NEVER HEARD OF SUCH AS THIS EXCEPT IN VEHICLES OVER 20 YEARS OLD OR FROM ACCIDENTS. VEHICLE HAS APPROX. 90,000 MILES. FIRST INCIDENT OCCURRED AS I WAS ACCELERATING FROM A TRAFFIC LIGHT ON A CITY STREET, OTHER TIMES WERE SIMILAR OR STOPPED OR RIDING ON INTERSTATE HWY, IT WOULD JUST STALL.

Mileage: 90,000

INCIDENT DESCRIPTION: ENGINE STOPPED AND WITHOUT WARNING WHILE THE TRANSMISSION WAS IN DRIVE. ENGINE LIGHT CAME ON AS THE ENGINE CEASED RUNNING. IT HAPPENED WHILE THE CAR WAS IN MOTION, THANKFULLY APPROACHING STOP SIGN. UNDERSTAND THAT THIS ALSO RESULTS IN THE LOSS OF POWER STEERING. THE CAR IS REGULARLY SERVICED, WELL-MAINTAINED, AND HAS APPROX. 94,000 MILES. VERDICT FROM FORD DEALERSHIP MECHANIC: VACUUM PURGE VALVE WAS STUCK IN THE OPEN POSITION. THE VACUUM FORCE THAT RESULTED DAMAGED/WARPED FUEL TANK, AND DAMAGED THE FUEL PUMP. THE PURGE VALVE, FUEL TANK, AND FUEL PUMP ALL MUST BE REPLACED. COST: THE COST OF REPAIRS IS OVER $2000, PLUS TOWING THE CAR, AND THE NEED FOR MY FAMILY TO GET A RENTAL VEHICLE FOR A WEEK. MISC: THERE IS NO RECALL FOR THIS ITEM AND THIS COULD PROVE EXCEPTIONALLY DANGEROUS IF IT OCCURRED ON A HIGHWAY ESPECIALLY SINCE YOU LOSE POWER STEERING WHEN THE ENGINE DIES SUDDENLY.

Mileage: 94,000

CHECK ENGINE LIGHT CAME ON . TOOK TO DEALER WHERE I PURCHASED CAR . ALL MAINTENANCE HAS BEEN DONE AT THIS DEALER . SERVICE MANAGER TOLD ME THAT PROBLEMS WITH PURGE VALVE HAVE CAUSED FUEL TANKS TO COLLAPSE AND THAT WAS CASE IN MY CAR , CODE P 1450, CODE P144A . I ASKED IF FORD WOULD COVER THESE REPAIRS AS CAR WAS OUT OF WARRANTY 79318 MILES BUT OBVIOUSLY A MANUFACTURES DEFECT , FORD REFUSED TO COVER REPAIRS AND I PAYED UNDER PROTEST $ 1596. 55 FOR REPAIRS. CAR WAS STALLING AT STOP LIGHTS , AND FUEL GAUGE NOT WORKING PROPERLY WHEN CHECK ENGINE LIGHT FIRST CAME ON .

Mileage: 79,318

MY SEVENTEEN YEAR OLD DAUGHTER DRIVING A 2012 FOCUS I GOT FOR HER TO GET TO SCHOOL HAS BEEN A PROBLEM FROM DAY ONE.THE TRANS RECALL,THE DOOR RECALL NOW THE CHECK ENG LITE CAME ON THE DEALER TOLD ME P144A CODE IS THE EVAP EMISSIONS PURGE LINE RESTRICTED/BLOCKED.THE CAR HESITATES ON TAKE OFF AND STALLS WHEN STOPPING.THIS IS UNSAFE FOR MY CHILD TO DRIVE.I HAVE AN APPT WITH FORD MONDAY TO SEE IF I WILL HAVE TO PAY FOR IT TO GET FIXED OUR IF THE RECALL WILL COVER IT.NOT A HAPPY DAD!!!!

Mileage: 83,000

TAKATA RECALL SO I WAS TOLD AFTER HAVING MULTIPLE PROBLEMS WITH MY VEHICLE AFTER BOB LOWTH FORD SELLING ME IT THAT SOME PARTS ARE ON RECALL AND I HAVE SMALL CHILDREN I DON'T WANT TO PUT IN RISK IF ANYTHING HAPPENS DURING THE WINTER WEATHER HERE IN MN FOR INSISTENCE MY ENGINE LIGHT CAME ON AND IT STARTED FEELING LIKE IT WANTED TO DIE OUT ON US EARLY MORNING AROUND 7:30 AM CENTRAL TIME SO I ALWAYS TRY TO MAKE SURE THAT MY SMALL CHILDREN HAVE BLANKETS IN CASE WE DIE OUT IN -20 WEATHER. *TR

Mileage: 85,562

CAR AT STOP ENGINE REVS FROM LOW TO HIGH, IF YOU PRESS ON THE ACCELERATOR THE ENGINE WILL DIE EVEN WHEN YOU ARE IN MOTION. SOMETIMES THE ENGINE WILL JUST DIE WHEN YOU PRESS ON THE ACCELERATOR. IN TRAFFIC ON HIGHWAYS THIS IS EXTREMELY DANGEROUS. THE COST TO REPAIR THIS DEFAULT IN DESIGN WAS $889.18 AT THE FORD DEALERSHIP WHERE THE CAR WAS PURCHASED NEW. THAT IS AN EGREGIOUS CHARGE FOR A COMMON COMPLAINT ABOUT THIS CARE. PER THE INTERNET RESEARCH WE HAVE DONE. FORD SAYS THE CAR IS OUT OF WARRANTY AND TAKE IT UP WITH NHSTA SO THAT IS WHAT I AM DOING.

Mileage: 71,000

2012 FORD FOCUS FUEL GAUGE READING ERRATIC, SPECIFICALLY INDICATING FULL WHEN NEAR EMPTY. THIS PROBLEM IS ACCOMPANIED BY EMISSIONS CHECK ENGINE CODES PO420 AND PO456. THIS PROBLEM IS IDENTIFIED IN TSBS AS EARLY AS 2013 AS AN "EVAP PURGE VALVE" FAILURE. FALSE FUEL LEVEL INDICATION MAY CAUSE DRIVERS TO RUN OUT OF FUEL AND BECOME STRANDED.

Mileage: 31,000

ON 10/14/16 MY WIFE COMPLAINED THAT THERE WAS A SMELL OF GASOLINE AROUND HER CAR. I WALKED OUT TO THE DRIVEWAY AND THERE WAS A STRONG SMELL OF GAS. SHE TOLD ME SHE HAD JUST FILLED THE GAS TANK AND CONFIRMED THAT SHE DOES NOT TOP THE TANK OFF. I JACKED THE CAR UP AND FOUND THAT THERE IS A YELLOW PLASTIC RING WHERE THE FILL HOSE IS ATTACHED TO THE GAS TANK. THAT RING IS CRACKED AND GAS SEEPS OUT FROM THERE. WE FOUND THAT IT DOESN'T LEAK IF SHE HAS LESS THAN HALF A TANK OF GAS SO SHE USUALLY KEEPS IT THAT WAY UNTIL I HAVE A CHANCE TO PULL THE GAS TANK OUT.

Mileage: 90,000

FORD FOCUS GAS TANK ISSUE: MY CAR WAS STALLING AND WOULD NOT ACCELERATE TIMELY SO TOOK IT TO THE FORD DEALERSHIP. THEY SAID THE EVAP PURGE VALVE MALFUNCTIONED CAUSING THE FUEL TANK TO WARP. THE GAS TANK NEEDS REPLACED AS WELL AS EVERYTHING RELATED (SEE ATTACHED). MY RESEARCH ON THE INTERNET (I HAVE NEVER HEARD OF HAVING TO GET A GAS TANK REPLACED DUE TO NORMAL WEAR AND TEAR) SHOWS THAT THIS ISSUE IS KNOWN BY FORD AND THEY ARE REFUSING TO DO A RECALL OR EVEN A NOTIFICATION TO THE OWNERS OF THESE VEHICLES. BESIDES MY HUGE CONCERNS ON HAVING A DEFECTIVE GAS TANK (I SEE IT AS A FIRE HAZARD), THE CAR WOULD NOT ACCELERATE ON THE INTERSTATE AND WAS TRYING TO STALL OUT - I WAS VERY LUCKY NOT TO GET HIT. FORD HAS DONE RECALLS ON OTHER VEHICLES WITH THIS ISSUE WHY NOT THE FORD FOCUS? I EXPECT TO REPAIR / REPLACE THINGS LIKE THE BRAKES NOT THE GAS TANK.

Mileage: 105,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.

Mileage: 107,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

FORD HAS A TSB FOR A KNOWN ISSUE OF THE EVAP PURGE VALVE MALFUNCTIONING AND CAUSING THE FUEL TANK TO COLLAPSE. I FUELED MY VEHICLE UP THIS MORNING AND, UPON STARTING, IT STALLED. I STARTED IT AGAIN, AND AFTER PUMPING THE GAS, IT STAYED ON. THE CHECK ENGINE CODE IS P0441A.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MALFUNCTION WAS DUE TO THE FUEL TANK AND FUEL PUMP, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

Mileage: 105,000

MY VEHICLE'S FUEL TANK IS COMPRESSING DUE TO A FAULTY VACUUM PURGE VALVE REQUIRING A NEW TANK, FUELPUMP AND PURGE VALVE. THIS ISSUE HAS CAUSED MY VEHICLE TO STALL IN FREEWAY TRAFFIC @ APPROX 60 MPH AND TO STALL IN STOP AND GO TRAFFIC. MY RPM WILL FLUCTUATE WHEN AT A STOP AND MY FUEL GUAGE IS COMPLETELY INACCURATE REGISTERING FULL TO 1/2 AT RANDOM. SMELL OF GAS FROM SOMEWHERE BUT UNKNOWN. SYMPTOMS MATCH A RECALL ON A 2011 FORD FUSION BUT NO RECALL ON A 2012 FORD FOCUS

Mileage: 75,000

PURCHASED A USED 2012 FORD FOCUS WITH 89,000 MILES. I'VE OWNED THE CAR FOR TWO YEARS. I RECENTLY BEGAN SMELLING FUEL. AFTER FILLING THE FUEL TANK I BEGAN LOOKING FOR THE SOURCE OF THE LEAK. I JACKED UP THE REAR OF THE VEHICLE AND NOTICED A FUEL LEAK AND THE FUEL TANK WAS PLASTIC. I TOOK IT TO A DEAL FOR THE DOOR LATCH RECALL AND WAS INFORMED IT NEEDS A FUEL TANK DO TO A CRACK ON THE TOP OF THE TANK. THE COST OF THE NEW TANK INSTALLED IS $1340.00 WITCH INCLUDED THE LABOR. THERE IS NO WAY A FUEL TANK SHOULD CRACK IN FOUR YEARS. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THERE IS A FUEL TANK RECALL ON FORD FUSION AND LINCOLN MILLAN, WITCH ALSO HAVE PLASTIC TANKS. THIS IS REMINDING ME OF THE 70'S WHEN AMERICAN CAR MANUFACTURING WAS TERRIBLE.

I WENT TO FORD LATE SEPTEMBER FOR MY CAR STALLING AND WAS TOLD MY TRANSMISSION WAS FAILING AGAIN. MY TRANSMISSION HAD ALREADY FAILED ONCE ON A 2012. FORD FIXED IT AND THEN A COUPLE DAYS LATER MY CHECK ENGINE LIGHT WAS ON. I BROUGHT IT BACK AND FORD SAID MY FUEL TANK HAD COLLAPSED AND THAT I WOULD NEED TO PAY $2K TO REPLACE IT. I'D NEVER HEARD OF FUEL TANKS NOT LASTING THE LIFE OF THE VEHICLE. I DID FURTHER RESEARCH AND FOUND OUT FORD HAS RELEASED A TSB FOR THIS KNOWN ISSUE WHICH IS A PRECURSOR TO A RECALL. I AM NOT SURE WHY FORD WOULD NOT COVER A FAULTY FUEL TANK AND I AM NOT SURE HOW THIS IS NOT A SAFETY ISSUE WHEN MY CAR CAN STALL OR LEAK FLAMMABLE LIQUID OR FUMES. I'VE READ THAT OTHER FOCUS OWNERS HAVE HAD THEIRS REPLACED TWICE OR MORE SO I AM NOT CONFIDENT FORD ACTUALLY HAS A SOLID FIX TO THE ISSUE AND I DO NOT FEEL SAFE DRIVING MY CAR.

Mileage: 80,000

I TOOK MY VEHICLE TO TROPICAL FORD IN ORLANDO FL FOR A RECALL REGARDING THE TRANSMISSION AND CLUTCH, WHICH JOB HAD TO BE DONE 3 DIFFERENT TIMES WITHIN 90 DAYS. AFTER I PICKED UP THE VEHICLE ON THE 2ND ATTEMPT THE VEHICLE MYSTERIOUSLY DEVELOPED A PROBLEM WITH THE GAS TANK AND SOME OTHER SENSORS INSIDE THE TANK AND RELATED TO THE FUEL SYSTEM. THE TECHNICIAN TOLD ME THAT THIS WAS A KNOWN ISSUE AND THAT HE COULD SHOW ME ALL THE GAS TANKS THEY HAD REPLACED BECAUSE THEY HAD A PILE OF THEM IN THE BACK. I WAS TOLD THAT THE PROBLEM WAS DUE TO THE DESIGN OF THE SYSTEM AND THAT FORD WAS AWARE OF THE ISSUE BUT THEY WERE NOT DOING ANYTHING TO ASSIST OR TAKE CARE OF THIS SERIOUS ISSUE WHICH CAUSES YOUR CAR TO STALL AND ENGINE TO TURN OFF WHILE DRIVING IN THE HIGHWAY OR CITY. I CALLED FORD WARRANTY DEPARTMENT AND FILED SEVERAL COMPLAINTS AND EACH TIME I WAS TOLD THAT THIS ISSUE WAS NOT COVER BY THE WARRANTY AND THERE WAS NOTHING THEY WERE WILLING TO DO REGARDING THIS MATTER. THIS ISSUE PUTS LIVES AT RISK WHEN A VEHICLE TURNS ITSELF OF WHILE DRIVING IN THE HIGHWAY OR CITY. THIS ISSUE IS PUTTING DRIVERS AND FAMILIES AT RISK. THIS ISSUE STARTED AT THE BEGINNING OF 2016 AND I RECENTLY HAD THE REPAIR DONE AT THE SAME DEALERSHIP MENTIONED ABOVE.

Mileage: 45,000

MY 2012 FORD FOCUS HAS STARTED TO IDLE ROUGH AND STALLS OCCASIONALLY WHEN SLOWING OR STOPPED. AFTER TAKING IT TO THE DEALER FOR SERVICE THEY INFORMED ME THAT THE CANISTER PURGE VALVE HAD STUCK OPEN CAUSING SUCTION IN THE TANK AND RESULTING IN THE TOP OF THE FUEL TANK TO CAVE IN. THEY SAID THAT I NEEDED TO HAVE THE FUEL TANK, FUEL PUMP, PURGE VALVE AND CANISTER REPLACED FOR AROUND $2000. THIS IS A KNOWN PROBLEM WITH A TSB FROM FORD HOWEVER THERE IS NO RECALL SO I AM FORCED TO PAY THE DEALER TO FIX THE PROBLEM. WITH SUCH A WIDESPREAD PROBLEM FORD SHOULD OWN UP TO THE DEFECT AND ISSUE A RECALL.

Mileage: 74,000

MY 2012 FORD FOCUS NEEDS A NEW FUEL TANK, FUEL PUMP, PURGE VALVE AND CANISTER PER TSB 16-0062. IT'S BECAUSE THE PURGE VALVE WAS MALFUNCTIONING AND HAS COLLAPSED MY GAS TANK (PLASTIC) AND I NEEDED TO REPLACE THE FUEL PUMP, GAS TANK, FUEL TUBE ASSEMBLY. ALL COST $2000. MANY OTHERS HAVE THIS PROBLEM BUT IT APPEARS THAT THERE IS NO RECALL ON THIS. THIS IS SOMETHING THAT SHOULD BE ADDRESSED AS A RECALL, NOT AN "EFF" YOU TO THE CUSTOMER THAT HAS TO DEAL W/ A KNOWN ISSUE TO FORD. WHEN STOPPED, THE VEHICLE WOULD IDLE ROUGH. THE ENGINE ACTUALLY DIED ON ME IN TRAFFIC ONE DAY. THE CHECK ENGINE LIGHT CAME ON W/ CODE P1450. THEN MY FUEL GAUGE BECAME HIGHLY INACCURATE, SHOWING A FULL TANK OF FUEL WHEN I MAY BE AT HALF OR LOWER.

CAR WILL STALL OUT WHEN STOPPED. GAS NEEDLE WILL NOT WORK SOMETIMES. ECHECK ENGINE LIGHT WILL COME ON AND GO OFF WHEN GAS IT PUT INTO THE VWHICLE.IT

JUNE 2016 NOTICED A SIGNIFICANT DROP IN MY AVERAGE MPG. TOOK VEHICLE INTO DEALER WHO TOLD ME THE PURGE VALVE WAS STUCK OPEN CREATING EXCESSIVE VACUUM ON FUEL TANK CAUSING THE TANK TO WARP AND THE FUEL PUMP TO BEND.

Mileage: 60,000

FORD FOCUS SE 2012 [XXX] PURCHASED 08/25/2011. SINCE NEW, THE VEHICLE SHUDDER AND SHAKE BECAUSE TRANSMISSION PROBLEMS. IT WAS AGAIN ON THE DEALER IN MAY 2016 FOR 2 WEEKS, AFTER HAVING TO WAIT 20 DAYS FOR THE PARTS TO ARRIVE, AT PINES FORD IN PEMBROKE PINES, FL. DURING THIS REPAIR ALSO, ONE OF THE ENGINE MOUNTS WAS FOUND BROKE AND THE DEALER AND FORD MOTOR COMPANY REFUSED TO PAY FOR THE REPLACEMENT AND THE LABOR, $ 250 DOLLARS TOTAL. REALLY? FOR AN ENGINE MOUNT? THE DEALERSHIP SERVICE ADVISOR REFERRED TO THE ENGINE MOUNT AS A "TEAR AND WEAR" PART. REALLY? THIS IS THE FIRST TIME IN MY LIFE I HAVE TO REPLACE AN ENGINE MOUNT ON A VEHICLE 65K MILES OLD. WHAT ABOUT ALL THE SHUDDERING AND SHAKING TO THE ENGINE AND TRANSMISSION COMPONENT? SINCE NEW, THE CAR HAS BEEN AT THE DEALER IN MORE THAN 8 OCCASIONS. IN TWO OF THIS OCCASIONS, IT TOOK AT LEAST 2 WEEKS TO GET THE CAR BACK. THE TCM HAS BEEN REPLACED AND REPROGRAMMED SEVERAL TIMES, THE CLUTCH AND OR TRANSMISSION IN MORE THAN 2 OCCASIONS. THE DEALER SERVICE ADVISOR HAS ALWAYS TRIED TO CONVINCE US THAT THE SHUDDERING AND SHAKING IS "NORMAL" AS HE CALLED. IN TWO OCCASIONS THE VEHICLE STALL AND REFUSE TO COME BACK TO LIFE UNTIL 30 MINUTES PASSED. DURING LAST MONTH REPAIR ALSO A CASE WAS OPEN WITH FORD MOTOR COMPANY ON 4/28/2016 [XXX] WAS CLOSED BY [XXX] WITHOUT OUR CONSENT. CASE IS STILL OPEN AND VALID. CAR IS A LEMON, PLAIN AND SIMPLE. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 10

IN OCTOBER OF 2015 THE TRANSMISSION FAILED COMPLETELY WHILE I WAS DRIVING IN THE CENTER LANE OF A MAJOR HIGHWAY. THE FAULT WAS IN BOTH THE TRANSMISSION CONTROL MODULE AND A BROKEN SEAL AND CLUTCH. EVEN AFTER REPAIRS WERE MADE THE TRANSMISSION REMAINS PROBLEMATIC. THEN IN MAY 2016 THE FUEL TANK COLLAPSED WHILE I WAS DRIVING IT ON GA 400, A MAJOR INTERSTATE CONNECTOR. THIS WAS THE RESULT OF A STUCK VALVE. THE FUEL TANK WAS REPLACED, HOWEVER LESS THAN A WEEK LATER, THE FUEL TANK COLLAPSED AGAIN WHILE I WAS DRIVING IT, THIS TIME HOWEVER MY DAUGHTER AND HER FRIEND WERE IN THE VEHICLE WITH ME.

Mileage: 68,967

CAR DIES ON HIGHWAY WHILE DRIVING. FUEL SYSTEM AND SENSORS SEEMS TO BE FAILING OR FELL APART INSIDE THE VEHICLE IT WILL NOT SHOW APPROPRIATE FUEL LEVELS. IT STUTTERING AFTER FILLING UP TO FULL TANK. VEHICLE IS VERY DANGEROUS TO DRIVE ON A HIGHWAY TO WORK WHEN FUEL SYSTEM IS FAILING. MANY COMPLAINST HAVE BEEN FILED ON OTHER AUTOMITIVE WEBSITES AND FORUMS ABOUT THIS EXACT FUEL SYSTEM ISSUE. COLLAPSED FUEL SYSTEM / FUEL GUAGE I JUST PURCHASED THIS CAR 3 WEEKS AGO AND MY PREVIOUS PONTIAC GRAND PRIX 2006 GAVE ME LESS ISSUES THAN THIS FORD FOCUS. SOMETHING REALLY WRONG IS HERE WITH FORD, I THINK THEY HAVE GOTTEN TO A MASSIVE POINT THEY BELIEVE THEY CANNOT BE HELD RESPONSIBLE FOR THERE MISTAKES OR RECALLS SINCE THEY ARE TOO TIED INTO THE DEPENDECY OF ALL THE PEOPLE.

Mileage: 125,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST ACCELERATION. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE WAS MALFUNCTIONING AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED THIS FAILURE FOR ABOUT A YEAR AND HALF. THE DEALER HAD TO REPLACE THE CLUTCH UNDER A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

MY CHECK ENGINE LIGHT CAME ON COMING HOME FROM WORK MONDAY NIGHT AND WENSDAY I TOOK THE CAR TO THE DEALERSHIP THE DEALERSHIP THE NEXT DAY AND FOUND OUT THAT THE PURGE VALVE WAS MALFUNCTIONING AND HAS COLLAPSED MY GAS TANK AND I NEEDED TO REPLACE THE FUEL PUMP, GAS TANK, FUEL TUBE ASSEMBLY. ALL COST $2000. THE SERVICE TECH STATED THERE HAS BEEN A LOT OF COMPLAINTS ABOUT THIS AND FORD REFUSES TO HELP

Mileage: 78,344

WHILE DRIVING MY 2012 FORD FOCUS HATCHBACK, THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE IDLED ROUGH AND THE ENGINE STOPPED WORKING. RESTARTED AND TOOK VEHICLE TO DEALER. DEALER STATED THAT THE EMISSIONS CONTROL SYSTEM HAD PULLED A VACUUM ON THE FUEL TANK CAUSING RAW FUEL TO ENTER THE EMISSIONS CONTROL SYSTEM AND THE ENGINE CAUSING THE ISSUES. THE TANK HAD TO BE REPLACED DUE TO COLLAPSE AND THE EVAP TANK, TUBING, CONTROL VALVE AND FUEL PUMP. PER FORD TSB 11-09-03. SHOULDN'T THIS BE A RECALL?

Mileage: 101,611

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A LEFT OR RIGHT TURN, THE VEHICLE STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT PURGE VALVE NOT OPENING PROPERLY. AS A RESULT, THE FUEL PUMP, PURGE VALVE, PURGE TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V605000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

I'M WRITING ABOUT A PROBLEM THAT I FEEL IS A SAFETY DEFECT. MY CAR STARTED IDLING VERY ERRATICALLY AND THE AMBER ENGINE LIGHT IS ON. THE DEALER SAYS THAT THE VAPOR CANISTER CONTROL SOLENOID FAILED, DRAWING A VACUUM IN THE FUEL TANK WHICH CAUSED THE FUEL TANK TO COLLAPSE. IT ALSO FILLED THE VAPOR CANISTER WITH FUEL. THEY SAY THE RAW FUEL FROM THE CANISTER IS BEING DRAWN INTO THE ENGINE CAUSING THE ERRATIC IDLE. THIS IS NOT ONLY A PROBLEM WITH JUST MY VEHICLE, BUT THOUSANDS OF OTHERS WHO ARE HAVING THE SAME PROBLEM. IT'S BEYOND COSTLY AND THROUGH NO FAULT OF THE OWNERS, OUR CARS ARE UNSAFE TO DRIVE!

Mileage: 80,000

MY FOCUS, AS SO MANY OTHERS HAS HAD TRANSMISSION PROBLEMS AND THE TRANSMISSION CONTROL MODULE HAS BEEN REPLACED TWICE. BUT, TODAY I'M WRITING ABOUT A NEW PROBLEM THAT I FEEL IS A SAFETY DEFECT. MY CAR STARTED IDLING VERY ERRATICALLY AND THE AMBER ENGINE LIGHT IS ON. THE DEALER SAYS THAT THE VAPOR CANISTER CONTROL SOLENOID FAILED, DRAWING A VACUME IN THE FUEL TANK WHICH CAUSED THE FUEL TANK TO COLLAPSE. IT ALSO FILLED THE VAPOR CANISTER WITH FUEL. THEY SAY THE RAW FUEL FROM THE CANISTER IS BEING DRAWN INTO THE ENGINE CAUSING THE ERRATIC IDLE. I WILL ADMIT THAT MY VEHICLE HAS 124,000 MILES ON IT AND FORD WOULDN'T OFFER ANY ASSISTANCE WITH REPAIRS SO I AM A LITTLE MIFFED. BUT, BETWEEN THE SAFETY ISSUE OF THE TRANSMISSION FAILURES AND NOW THE FUEL SYSTEM FAILURE AND COLLAPSED FUEL TANK, I FEEL THAT THIS VEHICLE IS A SERIOUS SAFETY ISSUE.........UPDATED 12/17/15 *BF UPDATED 6/14/18*JB

I PURCHASED A FORD FOCUS MAY OF 2014, WITH 30,000 MILES ON IT. I HAD A FACTORY WARRANTY UP TO 60,000 MILES ON IT. I AM NOW AT 62,000 MILES ON MY CAR AND THE LATCH ON MY DRIVER SIDE DOOR BROKE AND MY DOOR FLEW OPEN WHILE DRIVING ON THE FREEWAY AT 70 MPH. IF I WERE NOT WEARING MY SEATBELT, I WOULD HAVE FLOWN OUT OF MY CAR TO MY DEATH! SINCE THEN, I HAVE HAD TO BUNGIE MY FRONT DOORS SHUT, LEAVING ME NO ACCESS TO GET IN AND OUT OF MY CAR SAFELY, HAVING TO CRAWL IN MY BACKSEAT. I NEED THIS FIXED ASAP AND I AM NOT PAYING TO GET IT FIXED WITH SO MANY FORDS BREAKING DOWN.

Mileage: 62,000

EVER SINCE I HAVE OWNED THIS CAR SINCE MAY 2012 IT HAS SHUDDERED WHEN DRIVING, STALLED WHILE DRIVING, AND SHAKES AND DOES NOT INCREASE SPEED WHEN THE ACCELERATOR IS STEPPED ON. THE CAR NOW DOES NOT EVEN START WHEN IT IS TURNED ON, DESPITE THE BATTERY BEING GOOD. CAR WAS TOWED INTO DEALERSHIP SEVERAL TIMES AND THEY SUPPOSEDLY FIXED IT. DID SEVERAL REPAIRS TO IT BUT TO THIS DATE IT STILL SHUDDERS AND STALLS WHILE DRIVING. THE LATEST REPAIR THEY DID WAS TO FIX THE ALTERNATOR...WE WILL SEE....HAVE COME TO THE CONCLUSION THIS MODEL HAS SEVERAL DEFECTS AND WOULD TERM IT AS A LEMON. IT BARELY HAS 60,000 MILES ON IT AND A CAR THIS NEW SHOULD NOT BE HAVING THESE ISSUES AS THEY ARE SAFETY ISSUES AND I FEAR FOR ME AND MY CHILDRENS LIVES AND SAFETY AS THIS CAR DOES NOT FUNCTION SAFELY AND STALLS WHEN WE ARE DRIVING! WHEN I EXPRESSED MY CONCERNS TO FORD OVER THESE ISSUES THEY TOOK NO ACTION EXCEPT TO TAPE RECORD MY COMPLAINTS...THEY DO NOT CARE ABOUT THESE SAFEY ISSUES....THE CAR HAS BEEN IN THE DEALERSHIP SERVICE CENTER FOUR TIMES IN THE LAST FOUR MONTHS....THE LAST REPAIR BILL COST ME $650....BUT I HAVE NO FAITH THAT THEY (FORD) HAVE FIXED THE PROBLEMS.....I AM FEARFUL TO DRIVE THIS CAR BUT I AM A SINGLE MOTHER AND CANNOT AFFORD TO TRADE THE CAR IN FOR ANOTHER AS THE FORD SALES PERSON TOLD ME NO BANK WOULD LOAN ME MONEY ON ANOTHER CAR AS I OWED TOO MUCH ON THIS LEMON THAT FORD HAS SOLD ME....FORD WAS OF NO HELP AND DOES NOT CARE....I TOLD THEM THAT IT WOULD TAKE SOMEONE DYING IN A CAR CRASH FROM THESE DEFECTS IN ORDER FOR FORD TO DO SOMETHING ABOUT THESE ISSUES.....THESE ISSUES HAPPEN WHILE THE CAR IS IN MOTION AND WHEN IT IS SITTING STILL...THE CAR WILL NOT START AND HAS TO BE TOWED INTO THE REPAIR SHOP...

Mileage: 5,000

PURCHASED A 2012 FORD FOCUS IN DECEMBER OF 2014. THE TRANSMISSION HAS HAD SHIFTING ISSUES ALMOST THE ENTIRE TIME THAT I HAVE HAD THE VEHICLE. IN MAY, THE TRANSMISSION BEGAN STUTTERING AT LOW SPEEDS. WHEN REACHING SPEED ON AN INTERSTATE ON-RAMP, THE VEHICLE SHOWED THE MESSAGE "VEHICLE NOT IN PARK" AND SHUT OFF AS I WAS PULLING INTO TRAFFIC. A DAY LATER WHEN DRIVING IT, IT STUTTERED AGAIN AND THE CHECK ENGINE LIGHT CAME ON. TOOK IT, ALONG WITH A DEFECTIVE PART NOTICE TO THE DEALER FOR THE AUTOMATIC TRANSMISSION CLUTCH SYSTEM, WHICH THE DEALER SAID WAS THE ISSUE AND SUPPOSEDLY REPLACED IT UNDER THE WARRANTY. THE DEALER ALSO RESET THE "AUTOLEARN" FEATURE IN THE TRANSMISSION. FOR A FEW DAYS IT WORKED FINE, THEN THE STUTTERING AND SHIFTING ISSUES BEGAN AGAIN. ON AUGUST 8TH, 2015 THE VEHICLE WAS DRIVEN TO THE STORE, AND WORKED AS IT USUALLY DID, WITH MINOR STUTTERING AND GRINDING THAT APPEARS TO CHARACTERIZE THE FORD TRANSMISSION. IT WAS PARKED FOR ROUGHLY 30 MINUTES WHILE IN THE STORE, UPON STARTING AND PUTTING THE VEHICLE IN REVERSE, THE TRANSMISSION WOULD NOT TURN OR GAIN ENOUGH POWER TO PROPEL THE CAR OUT OF THE PARKING SPACE. AS IT ROLLED BACK, IT WAS SHIFTED INTO THE DRIVE POSITION, THE VEHICLE BEGAN TO PROPEL UNTIL IT WENT TO SHIFT AND THE CAR "MISSED" THE GEAR AND STUTTERED LOSING ALL MOMENTUM. THIS CONTINUED FROM EVERY START/STOP. STOPPED AT ANOTHER STORE, WHEN CAME BACK OUT THE CAR WOULD NOT START ON THE FIRST CRANK, AND THE CHECK ENGINE LIGHT CAME BACK ON. THE POWER ISSUES TO THE TRANSMISSION ON TAKE OFF AND THE MISSING GEARS CONTINUED ALL THE WAY TO MY HOME.

Mileage: 73,000

CAR STALLED AND LOST POWER WHILE DRIVING, WAS ABLE TO COAST INTO A PARKING LOT. CAR WOULD NOT RESTART, AND HAD IT TOWED TO THE DEALER. DIAGNOSED AND SAY THE PURGE VALVE FAILED AND THAT THEY NEED TO REPLACE FUEL PUMP, AND TANK, FOR $2K.

Mileage: 62,000

SUDDEN LOSS OF POWER. ENGINE WAS REVVING UP BUT TRANSMISSION NOT ENGAGING. IT WAS AS IF I HAD SHIFTED TO NEUTRAL. I HAD TO COAST TO A STOP.

Mileage: 30,080

I HAVE A 2012 FORD FOCUS. ONLY A YEAR AFTER BUYING THIS CAR I BEGAN TO NOTICE ISSUES WITH SHIFTING WHILE DRIVING AND EVEN COMPLAINED ABOUT TRANSMISSION ISSUES TO MY DEALER. I WAS TOLD THIS WAS "NORMAL OPERATING CONDITION". BEFORE THE IMPLEMENTATION OF THE FORS CUSTOMER SERVICE PROGRAM HAPPENED, THERE WAS A MINOR RECALL TO REDUCE INSTANCES OF ROLLING BACK ON HILLS. I TOOK MY CAR IN TO HAVE THAT FIXED ONLY TO HAVE MORE INTENSE ISSUES SURFACE LATER. MY CAR HAS BEEN IN THE SHOP FOR DIAGNOSTICS MORE TIMES THAN I CAN COUNT WITH NO REAL RESULTS ON THE TRANSMISSION. IN OCTOBER OF 2014 -2.5 YEARS AFTER PURCHASING A BRAND NEW CAR. MY TRANSMISSION OFFICIALLY FAILED AS I TRIED TO MERGE ONTO THE HIGHWAY. FORD ISSUED A NOT-QUITE-RECALL ANNOUNCEMENT, AND I TOOK MY FORD IN TO GET THE REPAIR SERVICE DONE WITH 51,095 MILES ON THE VEHICLE. I HAD TRANSMISSION COMPONENTS (SEALS AND CLUTCH) REPLACED EXACTLY AS WAS INSTRUCTED BY FORD MOTOR COMPANY. 10,000 MILES LATER, IN APRIL 2015, I BEGAN EXPERIENCING THE BEGINNINGS OF THE SAME ISSUE AGAIN. IT WOULD SEEM THAT WHATEVER FORD CORPORATE CLAIMS IS THE ISSUE IS NOT THE CASE OR THAT THE FIX FORD CORPORATE ISN'T AN ACTUAL FIX. MORE THAN THIS, I'VE BEEN INSTRUCTED TO DO THE SAME REPLACEMENT PROCESS WHEN FORD CONFIRMED THAT THE SAME ISSUE WAS HAPPENING AND THE SAME OUTCOMES WERE IMMINENT. I ORDERED THE PARTS ON 4/16 BECAUSE THEY WERE ON BACK ORDER AND NOT AVAILABLE. 2 MONTHS LATER, THE PARTS NEEDED TO DO THIS ARE STILL NOT AVAILABLE. I'M LUCKY THAT MY HIGHWAY MERGE STALL-OUT DIDN'T END POORLY THE LAST TIME BUT NOT KNOWING WHETHER ACCELERATING IS POSSIBLE OR WHEN YOUR TRANSMISSION WILL FAIL IS SCARY. THE FACT THAT THIS IS HAPPENING AT 60,000 MILES IS INEXCUSABLE AND UNSAFE. THIS "PROGRAM" ALLOWS FORD TO AVOID FIXING THE ISSUE AND LEAVES CONSUMERS IN AN UNSAFE, UNRELIABLE AND FINANCIALLY DRAINING SITUATION.

Mileage: 51,095

MY HUSBAND WAS DRIVING MY CAR HOME FROM WORK AND IT BEGAN SPUTTERING. LUCKILY THERE WAS A RESIDENTIAL ROAD NEARBY AND HE TURNED OFF THE BUSINESS HWY AND THE CAR DIED. IT WOULDN'T START AND WAS ACTING LIKE IT HAD NO GAS EVEN THOUGH IT HAD OVER HALF A TANK. IT HAD TO BE TOWED. IT HAS NOW BEEN IN THE SHOP FOR 3 WEEKS WAITING ON A BACK-ORDERED FUEL PRESSURE SENSOR. IT'S ONLY A FEW YEARS OLD. THIS IS THE MOST FRUSTRATING THING!!! *TR

Mileage: 61,000

ON JANUARY 27TH.. MY CAR (2012 FORD FOCUS SE 4DOOR 5 SPEED) MY CAR HAD 33,342 MILES ON IT ONCE IT CAME INTO THE SERVICE BAY AT ASHEVILLE FORD IN ASHEVILLE NC. I WAS ADVISED THAT THE CAR WOULD HAVE TO STAY FOR THE DAY AND LOOK INTO THE SITUATION. CAR WOULD DIE AT RANDOM, LIGHTS WOULD COME ON LIKE A CHRISTMAS TREE (OIL PRESSURE LIGHT, BATTERY LIGHT, TRACTION LIGHT, ESC LIGHT, INFORMATION LIGHT, CHECK ENGINE LIGHT) AND A MESSAGE WOULD APPEAR (ENGINE MALFUNCTION SERVICE NOW). ASHEVILLE FORD WAS ALSO NOTIFIED OF A SUN VISOR POPPING, SEAT BELTS NOT RELEASING AND CREAKING NOISES IN THE B PILLARS ON BOTH SIDES, AND THE AC WAS BLOWING HOT AIR AGAIN (THIS WAS REPAIRED ON THE 23RD BEFORE AND ALREADY BLOWING HOT AIR). *TR

Mileage: 33,342

CAR IS SHUDDERING, VIBRATING, ROLLING BACKWARDS ON INCLINES, STUTTERING BAD GAS MILEAGE AT LOW SPEEDS BETWEEN 0 AND 20 MILES PER HOUR. THE CAR HAS BEEN IN 4 TIMES TO THE DEALER BEGINNING ON 5/3/12 THROUGH 11/14/13 IT HAS BEEN REPROGRAMMED 3 TIMES AND A NEW TRANSMISSION REPLACED IT WHICH HAS SOLVED THE PROBLEM TEMPORARILY BUT STARTS HAPPENING AGAIN. WHEN DRIVING IN OR PULLING OUT INTO TRAFFIC BECAUSE THE CAR EITHER HESITATES SO BAD OR JUST WONT MOVE FOR A FEW SECONDS. NEEDLESS TO SAY THERE HAVE BEEN MANY CLOSE CALLS. THE DEALER HAS BEEN PROACTIVE IN WORKING WITH ME HOWEVER THIS IS NOT A DEALER ISSUE THIS IS A MANUFACTURERS ISSUES. *TR

Mileage: 1,837

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

ISSUE 1: THE VEHICLE IS ON ITS THIRD CLUTCH IN THE 2 YEARS SINCE PURCHASE AND CONTINUES TO HAVE TRANSMISSION ISSUES. WHEN APPLYING GAS IT STUTTERS, LURCHES, OR RESPONDS AS IF NOT TAKING GAS. THIS WEEK: THREE TIMES TURNING FROM STOP SIGN LEFT, RIGHT FROM STOP SIGN, AND RIGHT FROM PARKING LOT. APPLY GAS TO ACCELERATE AND VEHICLES STUTTERS, PAUSES, AND STALLS FOR A MOMENT. TWO OF THE THREE, PARTICULARLY ONE CAME CLOSE TO RESULTING IN AN ACCIDENT. THIS ALSO OCCURRED ON A BUSY HIGHWAY TURNING RIGHT AT A STOP SIGN ON OCT 27. IT HAS OCCURRED DOZENS OF TIMES PRIOR TO THE TRANSMISSION REPAIR EVENTS AND NOW IS STARTING TO RECUR, WITH MORE NG A STALLING/LURCHING THAN A STUTTERING. FORD IS FULLY AWARE OF THESE ISSUES. I AM TAKING IT IN FOR REPAIRS AGAIN BUT FEEL IT IS UNSAFE AND WANT THE CAR RETURNED. ISSUE 2: THE VEHICLE ACHIEVES FAR BELOW THE ADVERTISED MPG. THEY ADVERTISE 27 AND IT GAINS 22.5 AT BEST. CURRENTLY LESS THAN 22. FORD IS FULLY AWARE OF THIS ISSUE AND STATES THAT THEY CANNOT DO ANYTHING. I HAVE BEEN COMPLAINING FOR 18 MONTHS OR MORE. *TR

Mileage: 8,850

THE TRANSMISSION IN OUR FOCUS STUTTERS AND GRINDS WHEN SHIFTING FROM 1ST GEAR TO 2ND. *TR

Mileage: 30,000

ON SEPT 8 2014 I WAS DRIVING HOME FROM WORK AND ONCE I GOT OFF THE HIGHWAY I NOTICED THAT MY CAR WAS SLOWING DOWN AND THE BATTERY AND OIL LIGHT WAS ON THE NEXT THING I KNEW MY CAR SHUT OFF I RESTARTED IT AND TOOK IT TO THE DEALERSHIP ( SINCE IT IS STILL UNDER WARRANTY ) TO GET IT CHECKED OUT. THE SERVICE DEPT TOLD ME THAT IT WAS THE FUEL PUMP AND THEY WERE ORDERING THE PART BUT THAT WAS A LIE NOT ONLY DID THEY NOT FIX THE PROBLEM IT HAS GOTTEN WORSE THE CAR RUNS OUT OF GAS EVEN THOUGH THERE IS GAS IN THE CAR IT SHUTS OFF AT SLOW SPEEDS AND THE DEALERSHIP BASICALLY TOLD ME THAT A 2 1/2 YEAR CAR IS COVERED UNDER WARRANTY AND TOLD ME ITS GOING TO BE 2000.00 TO FIX IT!! BUT ON THE BRIGHT SIDE IF FORD RECALLS THE PART THEN I COULD GET REIMBURSED REALLY!! *TR

Mileage: 61,000

FEELS AS IF THE CAR IS GOING TO STALL WHILE SLOWING DOWN. AFTER TAKING OFF AFTER A COMPLETE STOP IT SHIFTS HARD OR SHAKES AND SOMETIMES MAKES A GRINDING NOISE. *TR

Mileage: 25,080

BEGINNING IN APRIL, THE CAR HAS RANDOMLY BROKEN DOWN SEVERAL TIMES, WITH NO NOTICE, PUTTING MY SAFETY AND LIFE IN DANGER. CARS HAD TO COME TO A JOLTING STOP TO AVOID FROM HITTING ME AND ON ONE OCCASION A POLICE OFFICER ACTUALLY HAD TO INTERVENE TO SAFEGUARD ME FROM ONCOMING TRAFFIC. PLEASE SEE THE SEQUENCE OF EVENTS BELOW. OFRIDAY, APRIL 12TH-CAR BROKE DOWN IN A MAJOR INTERSECTION DURING RUSH HOUR TRAFFIC ENDANGERING MY LIFE AND THE OTHER DRIVERS AROUND ME. CARS WERE ZOOMING PASS AT HIGH SPEEDS AND BRAKING ABRUPTLY TO AVOID CRASHING INTO ME. OWEDNESDAY, JULY 2ND-CAR SUDDENLY DECELERATED WHILE I WAS DRIVING ACROSS A BRIDGE. ONCE AGAIN MY LIFE WAS ENDANGERED. I TRIED TO GET THE CAR TO ACCELERATE WITH RAPIDLY PUSHING DOWN ON THE GAS PEDAL, BUT NOTHING HAPPENED. THE CAR EVENTUALLY CAME TO A STOP AND I WAS FORCED TO TURN THE CAR OFF WHILE STILL IN THE MIDDLE OF THE STREET AND RESTART IT. AFTER GETTING THE CAR STARTED I DROVE IT BACK TO THE DEALERSHIP HOPING THEY COULD RESOLVE THE ISSUE. UNFORTUNATELY, THE MECHANIC WAS UNABLE TO FIND ANYTHING THROUGH THE DIAGNOSTIC READING OR MULTIPLE TEST DRIVES. OMONDAY, JULY 7TH-CAR BEGAN TO DECELERATE WHILE DRIVING ON A BUSY STREET. I IMMEDIATELY PULLED OVER TO TURN THE CAR OFF. WHEN I WAS ABLE TO START THE CAR AGAIN I DROVE IT TO CARMAX. ON THE WAY THERE I HAD TO DRIVE THE CAR AT A SLOW SPEED TO PREVENT THE CAR FROM CUTTING OFF ON ME AGAIN. ALSO, SINCE THE AC SEEMED TO WORSEN THE ACCELERATION OF THE CAR I TURNED IT OFF AND DROVE THE CAR FOR 15 MINUTES IN THE SEARING HEAT. IN THE END THE CAR WAS WITH THE FORD DEALER FROM FRIDAY, JULY 7TH TO TUESDAY, JULY 22ND. OFRIDAY, JULY 25TH- CAR BROKE DOWN IN MIDDLE LANE OF HIGHWAY 64E RIGHT BEFORE ENTERING THE HAMPTON ROADS BRIDGE TUNNEL. CARS SWERVED TO PREVENT FROM HITTING ME AND ONCE AGAIN MY LIFE AND THE LIVES OF OTHERS WAS PUT IN JEOPARDY. *JS

Mileage: 41,000

I GOT MY CAR STARTED AND PULLED OUT OF THE PARKING SPACE I WAS IN AND PARALLEL WITH THE STREET I WAS PLANNING ON PULLING OUT INTO WHEN THE ENGINE CUT OUT ON ME. FORTUNATELY I HAD NOT PULLED INTO THE STREET AS I HAD PLANNED WHEN THE ENGINE QUIT ON ME. I KEPT TRYING TO START THE CAR AND IT SEEMED LIKE THE CAR WOULD BE ABOUT TO START WITH JUST ANOTHER SECOND OR TWO MORE AS THE STARTER WAS TURNING. THE FUEL GAUGE KEPT LIGHTING UP ALONG WITH OTHER LIGHTS THOUGH I HAD 3/4 OF A TANK OF GAS. I HAD TO HAVE THE CAR TOWED FRIDAY EVENING TO THE DEALERSHIP AND AFTER THEY HAD MY CAR FOR 4 WHOLE WORKING DAYS, AT ABOUT 11 AM ON THE FOLLOWING FRIDAY THEY FINALLY FIGURED OUT WHAT WAS WRONG WITH MY CAR. I HAVE A PLATINUM WARRANTY AND AT ROUGHLY 43,000 MILES THE DEALERSHIP IS GOING TO CHARGE ME NEARLY $1700 FOR FUEL FILTER, FUEL PUMP AND EMISSIONS IN ADDITION TO THE RENTAL CAR I'VE BEEN PAYING OUT OF MY POCKET WHILE THEY FIGURE OUT WHAT IS WRONG WITH THE CAR, ORDER PARTS, (THE PARTS TO TAKE 3 DAYS) AND FIX THE CAR. I THINK THIS IS VERY UNREASONABLE FOR A CAR OF SO LOW MILEAGE AND COULD HAVE GOTTEN ME INJURED OR KILLED IF I HAD PULLED OUT INTO THE STREET AND THE LIGHT CHANGED WHEN THE CAR QUIT ON ME. *TR

Mileage: 43,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE SERVICE ENGINE LIGHT ILLUMINATED CONTINUOUSLY ON THE INSTRUMENT PANEL AND THE FUEL GAUGE BECAME ERRATIC. THE FAILURE OCCURRED PREVIOUSLY AND THE DEALER REPLACED THE EVAPORATOR CANISTER PURGE VALVE BUT THE FAILURE RECURRED. THE VEHICLE WAS RECENTLY TAKEN TO THE DEALER, WHO INDICATED THAT THE FUEL TANK AND VALVE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

SPIDERS OR INSECTS BLOCK THE VENTS FROM THE GAS TANK MAKING IT ALMOST IMPOSSIBLE TO FILL MY GAS TANK. I BOUGHT THE CAR IN THE SUMMER OF 2012 AND IT HAPPENED IN THE FALL OF 2012 AND THE FALL OF 2013. *TR

Mileage: 18,000

THIS CAR HAS HAD TRANSMISSION PROBLEMS WITH THE DUAL CLUTCH AUTOMATIC TRANSMISSION IT WILL SHUDDER WHEN CHANGING GEARS, ROLLBACK, COME CLOSE TO STALLING. I TOOK THE CAR IN TO BE "REPROGRAMMED" BACK IN JUNE OF 2012 IT DROVE OKAY WITH ONLY MINOR HICCUPS WITH TRANSMISSION UNTIL OCTOBER 20, 2013. THE CAR HAS LESS THAN 22,000 MILES ON IT AND THE CAR IS NOW NOT SHIFTING PROPERLY. I PUT THE CAR IN DRIVE AND IT WAS LIKE I WAS STILL IN NEUTRAL, ONCE IT DID GET GOING THEN IT DID NOT SHIFT INTO 2ND GEAR PROPERLY. THE CAR IS NOT SAFE TO DRIVE. I WILL BE TAKING BACK TO DEALERSHIP ONCE AGAIN TO REPROGRAM HOPEFULLY AT NO CHARGE. THIS CAR IS A LEMON AND NEEDS TO BE ON A MANDATORY RECALL. *TR

Mileage: 6,012

I HAVE A FORD FOCUS BEV ( BATTERY ELECTRIC VEHICLE), 2012. I CAME OUT FROM WORK AND UNPLUGGED MY CAR FROM THE CHARGING POST AND GOT INTO IT AS USUAL TO GO HOME. I PRESSED THE START BUTTON AND A MECHANICAL WARNING WINDOW CAME UP ON THE DASH. I CLOSED IT AND THE "STOP SAFELY NOW" MESSAGE CAME ON. I CLOSED IT AND THE FIRST MESSAGE CAME BACK AGAIN. THIS WENT ON FOR SEVERAL CYCLES UNTIL I HIT THE START BUTTON AGAIN. I TRIED THE START BUTTON AGAIN, AND THE SAME THING HAPPENED. I PLUGGED IT BACK IN, UNPLUGGED IT AND TRIED AGAIN. SAME THING. I CALLED THE DEALER, THE LADY THERE CALLED ROADSIDE ASSISTANCE FOR ME. THEY SENT A TRUCK TO TOW IT TO A CLOSER DEALER, WHERE IT CURRENTLY SITS. INITIAL DIAGNOSTICS ARE NOT SHOWING A CAUSE. I WILL LEARN MORE ON MONDAY. THIS IS APPARENTLY A COMMON PROBLEM ACCORDING TO THE INTERNET. *TR

Mileage: 5,800

WHILE DRIVING APPROX 30 MILES PER HOUR ON A B ROAD, JUST AFTER TURNING RIGHT THE CAR DISPLAYED A "STOP SAFELY NOW" WARNING AND THE CAR LOST ALL POWER TO THE DRIVE TRAIN AND THE CAR LITERALLY STOPPED MOVING. LUCKILY, THERE WAS NO ONE BEHIND ME WHEN THE FAULT OCCURRED. I POWER CYCLED THE CAR AND I WAS ABLE TO DRIVE AWAY AFTER A FEW MINUTES. I HAVE NEVER HAD AN ISSUE WITH THE CAR UNTIL LAST NIGHT.

Mileage: 10,960

AS I WAS DRIVING ALL OF A SUDDEN A DISPLAY STATING "STOP SAFELY NOW" CAME ON. I PULLED OVER AND THE CAR WOULD NOT GO ANY FURTHER. I HAD TO COMPLETELY TURN IT OFF, OPEN AND CLOSE THE DOOR, AND RESTART IT TO MAKE IT GO AGAIN. IT HAS HAPPENED 3 TIMES NOW IN THE PAST FEW WEEKS. *TR

Mileage: 1,500

WHILE DRIVING THROUGH UPTOWN CHARLOTTE, THE CAR GAVE A "STOP SAFELY NOW" ALERT AND THE CAR LOST POWER. IT COASTED ENOUGH TO ROLL TO THE RIGHT LANE AND THEN DIED. I COULD NOT GET THE WARNING FLASHERS TO WORK. I TRIED FOR ABOUT 7 MINUTES TO GET THE CAR TO TURN OFF, EVERY COMBINATION I KNEW. AFTER THAT, THE CAR 'RESET' AND I WAS ABLE TO GET IT TO START. I DROVE AWAY AS IF NOTHING HAPPENED. IT HASN'T HAPPENED SINCE. IT'S NOT COOL TO HAVE THE CAR QUIT IN TRAFFIC LIKE THAT. I THINK THE BATTERY CONTROL COMPUTER PICKED UP A RADIO FREQUENCY INTERFERENCE. *TR

Mileage: 15,900

I PURCHASED A NEW 2012 FORD FOCUS EV ON JUNE 7, 2013. TWICE (STILL IN JUNE), WHILE DRIVING AT SPEEDS APPROXIMATELY 50 MPH, THE "STOP SAFELY NOW" WARNING CAME ON AND THE VEHICLE LOST POWER. BOTH TIMES I WAS ABLE TO RESTART THE VEHICLE WITHIN A COUPLE OF MINUTES. I MADE SURE TO NOTE ALL THE INDICATORS TO PROVIDE THE FORD SERVICE TECHS AS MUCH INFORMATION AS POSSIBLE. WHEN I BROUGHT THE VEHICLE IN TO BE SERVICED, THE TECHNICIANS PROFESSED NO KNOWLEDGE OF THE ISSUE AND CONTACTED FORD FOR SUPPORT. THEY COULD NOT REPEAT THE ISSUE AND THE CAR HAD NO LOG OF THE EVENTS. FINALLY, I WAS TOLD THE PROBLEM WAS A FAULTED POWER CONTROL MODULE (PCM). UNFORTUNATELY, THIS PART WAS ON A NATIONAL BACKORDER FOR 6 WEEKS (PROBABLY AS A RESULT OF THE KNOWN PROBLEMS). AFTER THE PART WAS FINALLY REPLACED, I WAS TOLD THAT THE PCM WOULD NOT PROGRAM CORRECTLY, AND THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. END RESULT, I HAVE MY VEHICLE BACK, JUST IN TIME TO TAKE IT BACK FOR A RECALL. AT LEAST IT HASN'T STALLED ??. YET. *TR

Mileage: 2,250

WAS SITTING AT A STOP LIGHT AFTER LEAVING WORK AND THE "STOP SAFELY NOW" MESSAGE APPEARED. CAR WOULD NOT MOVE. AFTER SEVERAL CYCLES OF TURNING THE CAR ON AND OFF, OPENING AND CLOSING THE DRIVER DOOR, LOCKING AND UNLOCKING THE CAR, IT MANAGED TO RESET ITSELF AND WORK AGAIN, ONLY TO HAVE THE PROBLEM RECUR ABOUT 5 MINUTES LATER, REQUIRING THE SAME STEPS TO RESOLVE THE ISSUE. THE CAR WORKED NORMALLY THE REST OF THE DAY AFTER I ARRIVED AT MY DESTINATION. *TR

Mileage: 6,100

WHILE COMING TO A STOP, THE STOP SAFELY NOW WARNING CHIMED AND VEHICLE LOST ALL POWER. IT WOULD NOT GO INTO PARK, OR NEUTRAL TO ALLOW IT TO BE PUSHED OFF THE ROAD. AFTER SEVERAL MINUTES OF POWERING IT ON AND OFF IT EVENTUALLY RESTARTED AND WORKED WITHOUT INCIDENT UNTIL RECENTLY ON 8/15/13 THE SAME MESSAGE OCCURRED AT A STOPLIGHT AND THE CAR AGAIN LOST ALL POWER. AFTER ABOUT 2 MINUTES IT STARTED AND RAN OK. *TR

Mileage: 4,500

INCIDENCE OCCURRED TWICE IN 2 DAY PERIOD. "STOP SAFELY NOW" ERROR OCCURRED WHILE DRIVING THE VEHICLE. 1ST INSTANCE WAS WHILE BREAKING AS APPROACHING A STOPLIGHT. 2ND INSTANCE WAS WHILE ACCELERATING ON FREEWAY ONRAMP. BOTH INSTANCES I LOST ALL ENGINE POWER AND COULD NO LONGER ACCELERATE. I HAD TO COAST TO A SAFE SPOT TO PUT THE CAR INTO PARK AND TURN OFF THE VEHICLE BUT WAS ABLE TO RESTART IT AND DRIVE TO DEALERSHIP FOR REPAIR. SERIOUS SAFETY CONCERN WITH THIS VEHICLE AS DRIVER MAY NOT HAVE ABILITY TO COAST TO SAFE STOP WHILE DRIVING ON FREEWAY OR BUSY TRAFFIC. AFTER RESEARCHING ONLINE, THERE IS RAMPANT OCCURRENCE OF THIS EXACT FAILURE BEING DESCRIBED ON VEHICLE OWNER FORUMS FOR FORD FOCUS ELECTRIC BOTH 2012 AND 2013 MODELS. *TR

Mileage: 10,500

UPON MAKING A LEFT TURN VEHICLE COMPLETELY POWERED DOWN WITH NO WARNING, AFTER A SECOND AN AUDIBLE BEEP AND "STOP SAFELY NOW" MESSAGE APPEARED. VEHICLE HAD TO BE TOWED TO DEALERSHIP. *TR

Mileage: 5,700

UPDATE 05/20/2013 THIS VEHICLE KEEPS GETTING WORSE: ?REVERSE DOES NOT WORK VERY WELL AS IT TAKES A LONG TIME TO FUNCTION. ON A SLIGHT DECLINE THE CAR ROLLS FORWARD AND REVERSE HAS DIFFICULTY ENGAGING. ?FROM A STOP AT A STOP SIGN OR RED LIGHT, THE CAR WILL ATTEMPT TO LUNGE FORWARD SOMETIMES. ?FROM A STOP AT A STOP SIGN OR RED LIGHT, THE CAR WILL OFTEN NOT ACCELERATE WHEN THE ACCELERATOR PEDAL IS PRESSED. ?AT ANY GIVEN TIME (FULL STOP OR IN MOTION) THE ACCELERATOR MUST BE PRESSED HALF WAY OR MORE TO THE FLOOR IN ORDER TO GET THE CAR TO ACCELERATE. ?THE CAR LUNGES A LOT AND MISSES-THEN LUNGES WHILE DRIVING. *TR

Mileage: 16,000

SINCE PURCHASING THIS VEHICLE I HAVE HAD CONSISTENT PROBLEMS WHERE I WILL PULL OUT INTO TRAFFIC AND THE VEHICLE LOSES POWER. AT SOME POINTS, WHERE THE VEHICLE IS STOPPED, THE CAR SHAKES A LOT! THERE SEEMS TO BE AN ACCELERATION PROBLEM AND IT IS GETTING MUCH WORSE! I WAS ALMOST REAR-ENDED YESTERDAY! *TR

Mileage: 13,000

I RECEIVED A LETTER FROM FORD IN MAY 2012 REGARDING CUSTOMER SATISFACTION PROGRAM 12B37. THE ISSUE WITH THE CAR WAS ROUGH/JERKY AUTOMATIC TRANSMISSION SHIFTS & ROLL BACK WHEN TRANSITIONING FROM THE BRAKE PEDAL TO THE ACCELERATOR PEDAL. MY HUSBAND TOOK THE CAR INTO THE FORD SHOP TO HAVE THIS ISSUE CORRECTED ON 6/8/2012. EVERYTHING SEEMED TO BE FINE BUT BOTH ISSUES STARTED UP AGAIN AND BECAME MORE FREQUENT. MY HUSBAND AGAIN TOOK THE CAR BACK TO THE FORD SHOP ON 1/2/2013. MY HUSBAND WAS TOLD THAT THIS IS THE WAY THE CAR DRIVES. BUT THE FORD SHOP TOOK THE CAR AND SAID THEY WOULD TAKE A LOOK. WE WERE GIVEN THE CAR BACK THE SAME DAY AND WERE TOLD THAT THEY REPROGRAMMED THE CAR AND THAT EVERYTHING WAS WORKING FINE. THAT EVENING I WAS ABOUT TO MERGE ONTO THE HIGHWAY BUT THE CAR WOULD NOT ACCELERATE. I PUSHED THE GAS PEDAL ALMOST ALL THE WAY TO THE FLOOR AND THE CAR WOULDN'T GO FASTER THAN 30 MPH. I WAS ALMOST REAR ENDED BY ANOTHER CAR. LUCKILY THE DRIVER WAS ABLE TO SWERVE INTO THE LANE NEXT TO ME. I GOT OFF AT THE NEXT EXIT AND TOOK THE LOCAL ROUTE HOME. THE NEXT MORNING I TOOK THE CAR BACK TO THE FORD SHOP. AT THIS POINT, THE CAR WAS DRIVING COMPLETELY NORMALLY. I EXPLAINED WHAT HAPPENED THE NIGHT BEFORE. THEY WOUND UP KEEPING THE CAR FOR 2 WEEKS. I WAS TOLD THAT THEY COULDN'T FIGURE OUT HOW TO FIX THE ISSUE AND HAD TO CALL FORD TO GET INSTRUCTIONS ON HOW TO CORRECT THE PROBLEM. DURING THIS TIME, I PLACED A CALL TO FORD AND FILED A COMPLAINT WITH THEM. WE RECEIVED THE VEHICLE BACK AND EVERYTHING SEEMED TO BE FINE BUT SLOWLY THE SAME ISSUES SHOWED UP MORE FREQUENTLY. TODAY (5/13/13), I'VE TAKEN THE CAR BACK TO THE FORD SHOP. I WAS TOLD THAT THEY WOULD CHECK IT BUT THAT THIS MAY JUST BE THE WAY THE VEHICLE DRIVES. I AM VERY DISAPPOINTED FORD HASN'T BEEN ABLE TO CORRECT THE PROBLEM PROPERLY. *TR

Mileage: 21,000

WHILE LEAVING THE PARKING LOT OF A STORE TO ENTER HIGHWAY, MY FOCUS STARTED SPUTTERING AND THEN SHUT COMPLETELY DOWN LEAVING ME AND MY TWO CHILDREN STRANDED IN THE ROAD. WE GOT HELP TO PUSH IT OUT OF THE WAY WHEN ATTEMPTED TRIES TO START DIDN'T WORK. A TOW TRUCK CAME WHEN CALLED AND TOOK IT TO OUR FORD DEALERSHIP HERE WHO JUST CALLED (24 HOURS LATER) TO TELL ME THEY "THINK" THERE'S A PROBLEM WITH THE FUEL PUMP. I HAVE HAD CONTINUAL PROBLEMS WITH THE TRANSMISSION AS WELL, THIS CAR ROLLS BACK ON EVEN THE SLIGHTEST HILL, HAS CAUSED SOME CLOSE CALLS WHEN VEHICLES ARE CLOSE BEHIND ME. I AM A WORKING MOM WITH A NON-WORKING VEHICLE FOR AT LEAST THE WEEK. *TR

Mileage: 13,777

I ORDERED THE CAR FROM FORD IN 2011 AS SOON AS THEY ALLOWED ORDERS. I HAVE APPROXIMATELY 27,800MILES ON THE CAR. I HAVE YET TO GET THE FUEL ECONOMY THAT FORD STATED. I DO BOTH CITY AND HIGHWAY EVERYDAY AND MY COMBINED FUEL HAS NOT GONE OVER 27 MILES PER GALLON SINCE I HAVE OWNED IT. I HAVE EVEN HAD IT RUN OUT OF GAS ON 3 SEPARATE OCCASIONS WHEN THE CAR WAS REGISTERING 30 AND 34 MILES TO EMPTY. *TR

Mileage: 27,800

ON MY WAY TO THE DEALER TO DELIVER THE CAR FOR SHUDDERING FROM STOP TO FIRST GEAR, THE CAR FAILED TO ENGAGE IN GEAR WHEN I DEPRESSED THE ACCELERATOR. I PRESSED THE ACCELERATOR HARDER AND THE VEHICLE LURCHED INTO GEAR, AND COMMENCED UP THE HILL FROM MY HOUSE - THE CAR THEN APPEARED TO GO INTO NEUTRAL ON ITS OWN, THUS NO PROPULSION, THEN ON ITS OWN SLIPPED BACK INTO GEAR. AS I MADE MY WAY ONTO THE MAIN ROAD, I PROCEEDED CAUTIOUSLY UNSURE IF THE CAR WOULD STALL OUT OR IF I WOULD EVEN MAKE IT TO THE DEALERSHIP. I DID MAKE IT, BUT ALONG THE WAY THE CAR SLIPPED IN AND OUT OF GEAR INDISCRIMINATELY SEVERAL TIMES, LEAVING ME WITHOUT POWER FOR SEVERAL SECONDS AT A TIME. WHAT IF THIS WERE TO HAPPEN ON THE HIGHWAY AT 65 MPH? I DROVE IN THE BREAKDOWN LANE WITH MY FLASHERS ON TO AVOID BEING HIT FROM BEHIND. MY DEALERSHIP ARUNDEL FORD HAS HAD THE CAR IN THE SHOP SINCE THAT DAY, AND HAS AGREED TO REPLACE THE CLUTCHES, BUT TELLS ME THE PARTS ARE NOT GOING TO BE AVAILABLE UNTIL DECEMBER 11 AT THE EARLIEST. THIS IS COMPLETELY UNSATISFACTORY. I HAVE VERY LITTLE FAITH THAT THE CAR WILL EVER BE SAFE TO DRIVE. *TR

Mileage: 33,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT SHE NOTICED GASOLINE LEAKING FROM UNDER THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE CONTACT STATED THAT IN THE PREVIOUS YEAR, THE FUEL LINE BECAME DETACHED THREE TIMES AND WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WAS 28,500.

Mileage: 28,500

THE PROBLEM STARTED ABOUT 2 MONTHS AFTER THE PURCHASE OF MY CAR. WITH THE LOW FUEL LIGHT ON I FILLED MY GAS TANK UNTIL THE HANDLE/NOZZLE OF THE GAS PUMP CLICKED OFF INDICATING THE TANK WAS FULL. WHEN I REMOVED THE NOZZLE FROM THE FILL TUBE YOU CAN HEAR A RUSH OF GAS COME UP AND THEN A SPLASH AS THE GAS HITS THE GROUND. IT EJECTS THE GAS UNDERNEATH THE CAR ALONGSIDE THE RIGHT REAR TIRE LEAVING AN 8" WET SPOT. MY CONCERN IS YOU HAVE HOT BRAKES AND A HOT MUFFLER RIGHT THERE NEXT TO WHERE THE FUEL IS DUMPING ON THE GROUND. IN MY HONEST OPINION THIS IS A MAJOR FIRE HAZARD. I NOW WILL NOT FILL UP MY TANK WITH ANYONE IN THE CAR. I HAVE BROUGHT IT TO THE DEALERS ATTENTION ON SEVERAL OCCASIONS AND THEY SAY THEY HAVE FOUND NOTHING WRONG. IT HAS HAPPENED TO ME THREE TIMES. TWO TIMES BEFORE THE DEALER INVESTIGATED IT AND FOUND NOTHING WRONG AND ONE TIME AFTER. I SPOKE WITH THE DEALERS FINANCE MANAGER WHO OWNS/LEASES A FORD FUSION AND HE STATED IT HAD HAPPENED TO HIM ON HIS CAR AS WELL. FORD HAS A NEW FUEL FILLER SYSTEM THAT DOES NOT USE A CAP ANYMORE. IT WOULD APPEAR THAT THIS SYSTEM MAY BE FAULTY BY DESIGN. *TR

Mileage: 3,600

ON 8/27/2012 I DROVE OFF THE CAR LOT WITH 7 MILES ON MY NEW CAR. I NOTICED A LITTLE BIT OF ROUGH SHIFTING AS THE DAY PASSED. ON 8/28 THE CAR STARTED BUCKING AND JERKING DURING ACCELERATION. THERE WAS LITTLE POWER ON INCLINES. THE PROBLEM PROGRESSIVELY GOT WORSE THROUGH THE DAY. I SET UP AN APPOINTMENT TO DROP OFF FOR SERVICE THE NEXT DAY. TOOK IN FOR SERVICE ON 8/29 AND WAS TOLD THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE CAR HAD 187 MILES ON IT. ON 8/30 I WAS TOLD THE CAR WAS FIXED AND I PICKED UP MY CAR. WITHIN A FEW MILES THE PROBLEM WAS BACK, BUT WORSE THIS TIME. I HAD SOME SLIGHT NOISE COMING FROM THE ENGINE WHEN THE CAR WAS BUCKING AND JERKING. IT ALMOST STALLED ON A BUSY HIGHWAY IN RUSH HOUR TRAFFIC SEVERAL TIMES WHILE ON MY WAY BACK TO THE DEALER. IT WAS STRUGGLING. THE CAR IS BACK IN SERVICE WITH 220 MILES ON IT. NOW THEY WANT TO KEEP IT FOR AT LEAST 3-4 DAYS. 8/31 I WAS ASKED TO DRIVE THE CAR WITH THE MECHANIC TO SEE IF PROBLEM WOULD REOCCUR. WITH THE EXCEPTION OF A KICK WHILE PULLING OUT OF THE DEALERSHIP, THE CAR DROVE OK, ALTHOUGH WE ONLY DROVE AROUND A BLOCK TOGETHER. SALES MANAGER SAYS THAT IF THE MECHANIC CAN'T FIND ANY FURTHER PROBLEM, THEN I HAVE TO TAKE THE CAR BACK INTO MY POSSESSION SINCE IT'S MY CAR. HE SAYS THAT SOMETIMES THINGS HAPPEN AND I HAVE TO DEAL WITH IT AND LET THE MECHANICS DO THEIR JOB. I'VE HAD THE CAR IN MY POSSESSION UNDER 30 HOURS SINCE I PURCHASED IT ON 8/27. THE CAR ALSO HAS AN ISSUE WITH ROLLING BACK ON AN INCLINE. *TR

Mileage: 100

TWO INCIDENTS. WHILE DRIVING AT A SPEED OF ABOUT 25 MILES PER HOUR, THE VEHICLE LOST POWER AND STALLED ON AN ARTERIAL STREET. TRAFFIC WAS LIGHT, AND THERE WAS NO DANGER TO ME OR OTHER MOTORISTS. THE VEHICLE WOULD NOT RESTART. HAD THE CAR TOWED TO THE DEALER, AND WAS TOLD IT WAS OUT OF GAS. THE GAUGE HAD BEEN READING 1/4 FULL AT THE TIME OF THE INCIDENT. THE GAUGE CONTINUED TO GIVE FALSE READINGS (MOVED FROM LOWER TO HIGHER AMOUNTS DURING THE COURSE OF EXHAUSTING THE FUEL SUPPLY) OVER THE NEXT FEW WEEKS. EVENTUALLY THE DEALER DIAGNOSED THE FUEL TANK WAS WARPED, AND REPLACED THE TANK. ONE WEEK LATER, WHILE DRIVING THE VEHICLE AT NIGHT ON AN INTERSTATE HIGHWAY APPROACHING A MAJOR FREEWAY SYSTEM INTERCHANGE, AT A SPEED OF APPROXIMATELY 60 MILES PER HOUR, THE VEHICLE LOST POWER AND SHUT OFF, CAUSING ME TO HAVE IMMEDIATELY ATTEMPT TO MOVE ACROSS FOUR LANES OF MODERATELY HEAVY TRAFFIC. THIS HAPPENED ON A SLIGHT UPHILL INCLINE, SO THE CAR LOST FORWARD SPEED VERY QUICKLY. DURING THE EMERGENCY MANEUVER, I WAS FORCED IN FRONT OF ANOTHER MOTORIST, NEARLY CAUSING AN ACCIDENT. THE CAR WAS EXHAUSTED OF FUEL, BUT WITHIN TEN MINUTES PRIOR HAD SHOWN A READING OF 1/4 TANK REMAINING. IMMEDIATELY PRIOR TO THE INCIDENT, THE GAUGE NEEDLE WAS ACTUALLY INDICATING 1/2 TANK. *TR

Mileage: 5,000

AUTOMATIC TRANSMISSION DOES NOT SHIFT SMOOTHLY. INTERMITTENT VIBRATES, BUCKS, HESITATES, SLIPS & JERKS. CAN'T RELY ON TAKE-OFF ACCELERATION WHETHER IT WILL ENGAGE PROPERLY, PULLING INTO TRAFFIC IS VERY DANGEROUS. STOP AND GO TRAFFIC IS VERY DANGEROUS. IT'S LIKE SOMEONE DRIVING A STICK SHIFT AND NOT HAVING THE CLUTCH & GAS IN SYNC, ONLY IT'S AN AUTOMATIC SO YOU CAN'T DO ANYTHING ABOUT IT. I HAVE HAD THE CAR IN TO THE SERVICE DEPARTMENT ON 3 OCCASIONS. THE FIRST TIME THE TECH LAUGHED AT ME AND TOLD ME IT WAS JUST THE "NEW" 6-SPEED TRANSMISSION. 2ND TIME, THEY REPLACED SOME PARTS IN THE TRANSMISSION. 3RD TIME, THEY HAD THE CAR 4 DAYS & SAID THERE WAS NOTHING OUT OF THE ORDINARY HAPPENING. THERE IS DEFINITELY SOMETHING WRONG WITH THIS TRANSMISSION, AND FORD NEEDS TO DO SOMETHING TO FIX THEM BEFORE AN ACCIDENT HAPPENS.

Mileage: 68

I JUST BOUGHT A BRAND NEW 2012 FORD FOCUS AND I NOTICED SHUDDER OR VIBRATION WHEN STARTING TO DRIVE. I LOOKED AT THE INTERNET AND FOUND A THIS A COMMON COMPLAINT AMONG FORD FOCUS OWNERS. PLEASE HELP US IN COMPELING FORD TO DO SOMETHING ABOUT THIS. *TR

Mileage: 145