2012 FORD FOCUS Power Train Problems

I am the owner of a 2012 Ford Focus SE with approximately 54,000 miles. Beginning around 44,000 miles, the vehicle exhibited transmission shuddering, harsh engagement, and improper downshifting consistent with known DPS6 Transmission Control Module (TCM) defects. Prior to the expiration of Ford Customer Satisfaction Program 14M02 on June 30, 2025, I confirmed coverage through Ford’s recall website and presented the vehicle to an authorized Ford dealership on May 27, 2025 (documented in Carfax). The dealership declined repair, stating no diagnostic trouble codes or warning indicators were present and incorrectly advised that customer satisfaction programs do not expire. On December 18, 2025, while driving at highway speed, the vehicle experienced sudden loss of drivability. Traction control was disabled, hill assist became unavailable, engine RPM increased abnormally, and the vehicle stalled in traffic. The instrument cluster displayed “Transmission Malfunction – Service Now.” The vehicle would not restart and required towing from the roadway, creating a hazardous traffic situation. The dealership later diagnosed a complete TCM failure and provided a repair estimate of approximately $1,800. Ford Motor Company has publicly acknowledged widespread TCM defects in 2012–2016 Ford Focus vehicles and issued multiple recalls and customer satisfaction programs, including later supplements authorizing TCM replacement rather than software reprogramming. Despite my documented attempt to obtain service before the program deadline, Ford denied coverage solely due to expiration. Ford corporate denied goodwill assistance, refused supervisor escalation, and asserted that a TCM software reprogramming performed in 2016 at approximately 19,000 miles resolved the issue. Software reprogramming does not correct the underlying hardware defect and only delays failure. This vehicle has experienced repeated transmission-related failures under 54,000 miles and remains disabled at the dealers

The contact owns a 2012 Ford Focus. The contact stated that the rear driver’s side door failed to open as intended. The contact used force to attempt to open the door and failed. No warning lights were illuminated. The contact stated that when the vehicle was purchased, she was informed that the vehicle had an open recall related to NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). When the contact retrieved the vehicle, the contact was informed that the recall had been repaired; however, there was no proof that the vehicle was under recall or that the recall repair was performed. The contact stated that several weeks later, mold was found in the driver’s seat and on the driver’s side seat belt. The contact stated that after a snowstorm, the moonroof was misty, and there was a water ring found above the interior roof. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, after starting the vehicle, there was an abnormal hissing sound coming from the vehicle underneath the driver’s side of the vehicle. No warning lights were illuminated. The contact was able to drive to the post office. After returning to the vehicle and starting the vehicle, the abnormal hissing sound persisted. The vehicle was not taken to the dealer or an independent mechanic. Upon further investigation, the contact related the failure to Manufacturer Recall Number: 18S32. The manufacturer was notified of the failures and would not confirm if the VIN was or was not under recall. The failure mileage was 129,354.

Mileage: 129,354

On Friday [XXX], I was at a stop sign waiting to turn right, when it was my turn to go my car would not move at all, forward or back, the regular lights on the dash board were still on. I put my blinkers on and had all cars go around me. I turned my car off and then back on, that's when the check engine light came on. After 8 minutes of turning the car off and on, I was able to move backwards and forwards I was able to drive. I stopped at AutoZone on the way to get my car scanned. I received a report with a bunch of p-codes. I made it home, I called Ford, they didn't have any immediate appointments. The closet Ford dealership to me says they don't work on cars over 10 years old. I made an appointment at Firestone for saturday morning, they got the same P-codes and said they were all transmission problems and recommended I go to a Ford dealership or a transmission specialists. on my way home from Firestone, first my car speed felt like it was speeding up on it's on and then my car slowed down tremendously and I has to pull over, again I put my blinkers on. After 5 minutes I was able to move again, I was close to home. My car moved so slow feeling like it would stop any time, i drove with my blinkers on and made it home. On Monday my car wouldn't start up at all. A Ford that would take my car didn't have an appointment for 2 weeks. So I made an appointment with AAMCO for Tuesday and I had my car towed there because it wouldn't turn on. My safety was put at risk because I could have been driving at normal speed and could've slowed down out of know where and a car could have slammed into the back or side of me. AMMCO says it my dual input clutch assembly, actuators, forks and TCM This is my first time ever seeing the check engine light on [XXX] Ford's TCM extended warranty expired [XXX]. I called Ford's corporate customer service for help with diagnosis and repair but they said there was nothing they could do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased this car as a certified pre owned car from the Mazda dealership In mechanicsburg PA about two and a half years ago. The transmission failed and the car was unsafe to drive after 3 months from the purchase date. The Mazda dealership didn’t know how to fix the transmission as it’s a complicated process. They tried to send it to a ford dealership but they would not work on it. It took Mazda awhile to finish my transmission because they didn’t know how to fix it. Now the same exact problem is occurring two years later. I haven’t even put 40,000 miles on my car after the replacement of the new transmission. As I stated before the car is unsafe to drive and I need it for work. This brand new transmission should not be failing after only 2 years and 35,000 miles. Included files are from November 2022 when I purchased the car and from February and march 2023 when the transmission was fixed.

The contact owns a 2012 Ford Focus. The contact stated that while driving between first and second gear, the vehicle shuddered and lost motive power temporarily. The vehicle was taken to two independent mechanics, where the contact was informed that the TCM or the shift interlock actuator needed to be replaced. The contact stated that after the mechanic replaced the shift interlock actuator, the vehicle operated as needed temporarily, and the failure recurred. The vehicle was taken to the dealer to be repaired under a Class Action Lawsuit settlement; however, the dealer informed the contact that the vehicle was not covered. The dealer diagnosed that the transmission clutch was slipping, and the dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had failed to respond upon shifting to reverse(R) and failed to exceed first gear or 10 MPH. The check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 67,000.

Mileage: 67,000

I own a 2012 Ford Focus with approximately 51,000 miles. The transmission warning light came on, and I was informed by a repair shop that the transmission control module (TCM) and gears need repair. This vehicle uses the PowerShift dual-clutch transmission (DPS6), which has been the subject of a class-action lawsuit and multiple extended warranties due to widespread failures. The car exhibits jerking, delayed acceleration, and loss of power, which create dangerous driving conditions, particularly when merging into traffic or crossing intersections. Ford informed me I am outside the warranty period and refused to assist, despite this being a well-documented, recurring safety issue for which they have admitted fault in other cases. I am reporting this issue because it poses a serious safety hazard, and I believe the TCM defect should be subject to a mandatory recall. Ford is shifting the burden of a known manufacturing defect onto consumers, and this needs to be addressed before someone is injured.

The contact's mother owns a 2012 Ford Focus. The contact stated that while his mother was driving at an undisclosed speed, the transmission was slipping, and the vehicle stalled. The check engine warning light was illuminated. The contact's mother pulled over and had the vehicle towed to an independent mechanic and the dealer, who determined that the Transmission Control Module (TCM) had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module Extended Warranty Coverage); however, the vehicle was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2012 Ford Focus. The contact stated that while driving 35 MPH, the vehicle jerked and the transmission unexpectedly downshifted. The contact was able to pull over to the side of the road. The message "Transmission Overheating" was displayed, and the check engine warning light illuminated. The contact turned off the vehicle and waited until the transmission had cooled down. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 195,000.

Mileage: 195,000

I am reporting a recurring safety issue with the DPS6 dual-clutch automatic transmission in my 2012 Ford Focus (VIN: [XXX] ). The vehicle intermittently fails to shift beyond 3rd gear while in motion, resulting in loss of acceleration and inability to maintain safe highway speeds. The most recent incident occurred in July 2025 while my son was driving. The car would not upshift past 3rd gear, forcing him to pull off the road. We took the vehicle to a Ford dealership, which ran diagnostics and ultimately identified diagnostic trouble code P2832: “Shift Fork B Position Sensor Circuit Low.” This error points to failure of the clutch actuator assembly, a key component of the DPS6 system. The dealership linked the issue to internal transmission component failure but stated the original warranty repair had already been used and no coverage was currently open. Ford Customer Relationship Center advised us to have the dealer submit through the Specialty Recall Program and to file a safety complaint with NHTSA. This failure is consistent with the issues outlined in Technical Service Bulletin (TSB) 16-0109, which addresses shuddering, hesitation, and shifting failure in Ford’s DPS6 transmission due to actuator and clutch contamination. The vehicle previously underwent warranty repair for transmission issues, and this is a repeat failure tied to the same known defect. This defect affects drivability and safety, especially for younger or less experienced drivers. Ford has acknowledged the defect in class action settlements and internal bulletins, but is denying coverage in this case. I am requesting NHTSA investigate this ongoing pattern of failure and pressure Ford to address these safety risks before they result in serious injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the TCM, purge valve, and clutch assembly had failed and needed to be replaced. The TCM and purge valve were repaired under warranty. The clutch assembly was not repaired or replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The approximate failure mileage was 128,000.

Mileage: 128,000

The contact owns a 2012 Ford Focus. The contact stated while driving 45 MPH, the message "Transmission Hot," was displayed. In addition, the transmission was slipping. The vehicle was taken to the dealer; however, the vehicle was not inspected or diagnosed. The contact was informed that the failure was a known failure, there was no fix available. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 225,000.

Mileage: 225,000

The contact owns a 2012 Ford Focus. The contact stated while at a stop light, the accelerator pedal was depressed; however, the vehicle failed to move forward. The contact stated that the failure had occurred while driving on a major highway. The contact stated that after the vehicle sat for approximately ten minutes, the vehicle was restarted, and the vehicle independently reset. The vehicle was driven to the residence. In addition, the contact stated that several days prior to the failure, the vehicle was started; however, the gear shifter failed to shift into drive(D). The contact stated the gear shifter only shifted into reverse(R), and the transmission fault warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 37,000.

Mileage: 37,000

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated the transmission unexpectedly downshifted before slamming into gear. The vehicle intermittently returned to normal functionality, or the RPM would fluctuate, and the transmission would shift rough. No warning light was illuminated. The vehicle was taken to the dealer, who retrieved DTC: P07A3 (Failure with the clutch A stuck causing transmission friction). The contact was informed that the clutch actuator needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

Mileage: 150,000

Unknown

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted for approximately an hour. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 171,000.

Mileage: 171,000

The contact owns a 2012 Ford Focus. The contact stated that the message “Transmission Overheating – Pullover and Wait 5 Minutes Before Continuing to Drive” was displayed. The contact stated that the vehicle jerked while driving at various speeds, the transmission failed to shift properly. The contact stated that while attempting to accelerate from idling, the vehicle jerked abnormally before accelerating. The contact stated that occasionally the RPM became elevated; however, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer who diagnosed that the Transmission Control Module (TCM) had failed and the dual-clutch system, A and B, was faulty and needed to be replaced. Additionally, the seals on the transmission had failed, causing transmission fluid to leak from the transmission. The contact was informed that the TCM, dual-clutch system, and seals need to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and provided the contact with a reference number for the call. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

We have had constant problems with the car just randomly not starting. Some days it’ll work fine and then the next it won’t start even if you try to jump it

The contact owns a 2012 Ford Focus. The contact stated the vehicle failed to start. No warning light was illuminated. The contact called AAA, who jump-started the vehicle. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the purge valve had failed. The contact stated that the vehicle was repaired. The contact stated that on a separate occasion, while driving 10 MPH up a hill and attempting to accelerate, the vehicle briefly lost motive power and jerked before slamming into first gear. Several unknown warning lights were illuminated. The contact stated that the vehicle was taken to an independent mechanic who diagnosed that the transmission control module had failed. The vehicle was not repaired. The contact stated that the failure reoccurred. The contact received a postcard from the manufacturer for a manufacturer's recall for the canister purge valve (24N07). The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.

Mileage: 70,000

The contact owns a 2012 Ford Focus. The contact stated while driving at approximately 35 MPH, the accelerator pedal was depressed; however, the vehicle hesitated before responding as intended. The contact stated that several unknown warning lights were illuminated. The contact had taken the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The contact stated that the hesitation occurred at various speeds, with an abnormal whirring sound coming from underneath the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 107,000.

Mileage: 107,000

The contact owns a 2012 Ford Focus. The contact stated that upon starting the vehicle, the engine started to shake violently; occasionally, causing the vehicle to shut off unexpectedly. The contact was able to restart the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the contact was informed that the torque converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 81,000.

Mileage: 81,000

The contact owns a 2012 Ford Focus. The contact stated while the vehicle was parked and attempting to start the vehicle, the vehicle failed to respond. The vehicle was under warranty and was taken to the dealer. The vehicle was diagnosed with clutch failure. The vehicle was repaired, and the clutch was replaced. On another occasion, the vehicle started to lose motive power and failed to reverse. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the clutch had left residue, which caused the transmission to fail. The vehicle was then taken to a dealer where it was diagnosed with clutch failure; however, the contact was informed that the clutch was not under warranty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.

Mileage: 93,000

Transmission shudders and struggles to shift gears due to sticking clutch. This causes a dangerous delay in transmission engagement. (Numerous occasions without specific dates.) I have previously had the TCM reprogrammed multiple times.( 8 or 9 times) The car still does not drive properly. I have brought it in to 2 Ford dealerships to have the Ford customer satisfaction program completed. Both dealerships refused to honor the Ford CSP. (Five Star Ford of North Richland Texas and Southwest Ford of Weatherford Texas)

The contact owns a 2012 Ford Focus. The contact stated while driving at approximately 65 MPH, the check engine warning light illuminated, and the vehicle was losing motive power. The contact was able to exit the highway and stop the vehicle. The contact turned off and restarted the vehicle and was able to regain vehicle functionality. The contact stated that the vehicle was taken to a local dealer who diagnosed the vehicle. The contact stated that the vehicle was repaired; however, the contact was not notified of the cause of the failure. The contact stated that the failure reoccurred. The contact stated that the vehicle was taken back to the same dealer several times and the contact was advised that the vehicle was repaired; however, the failure reoccurred. The contact received a postcard from the manufacturer for two manufacturer recalls for the TCM: (14M02) and Canister purge valve (24N07); however, after calling the dealer, the contact was informed that the vehicle was no longer covered under warranty for the manufacturer recalls. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 91,000.

Mileage: 91,000

The contact owns a 2012 Ford Focus. The contact stated that upon the depression of the accelerator pedal, the vehicle hesitated and jerked with several unknown warning lights illuminated. The vehicle was towed to a dealer and was diagnosed with a defective motor mount. The vehicle was then taken to an independent mechanic and was diagnosed with a defective transmission. The contact was informed by the independent mechanic that they did not have the tools to repair the vehicle. The vehicle was taken back to the dealer and the contact was informed that the TCM (Transmission Control Module) was defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.

Mileage: 94,000

The contact owns a 2012 Ford Focus. The contact stated that the transmission was slipping, shuddering, and jerking when attempting to accelerate at various speeds and during the initial start-up. There were no warning lights illuminated. The contact researched online and found it to be a known issue with the transmission control module failing, The vehicle was taken to the dealer, approximately 18 times in total, who were unable to diagnose the failure. The control module had been replaced and adjustments had been completed multiple times however the failure had persisted. The manufacturer was made aware of the failure and opened a case regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 5.

Mileage: 5

The contact owns a 2012 Ford Focus. The contact stated while his wife was driving at an undisclosed speed and attempting to accelerate up an incline, the vehicle inadvertently lost motive power. The contact pulled over to the shoulder of the roadway and the vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V523000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 79,000.

Mileage: 79,000

The contact owns a 2012 Ford Focus. While the contact's son was driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. The contact stated that the failure occurred a short distance from the residence. The vehicle was driven back to the residence. The vehicle was then towed to the dealer where it was diagnosed with transmission clutch assembly failure. The contact was informed that the transmission clutch assembly needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the failure had occurred several times. The contact stated that the transmission clutch assembly had been replaced in 2019, 2020, and 2021, and the repairs were covered under warranty. The contact stated that another Ford dealer had completed the previous repairs. The contact stated that in 2021 after the repair was performed, the contact was provided a discount if the failure reoccurred; however, the discount was not applied during the July 2024 repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 139,164.

Mileage: 139,164

The contact owns a 2012 Ford Focus. The contact stated while driving at approximately 65 MPH, the vehicle stalled and shuddered; the vehicle made an abnormal sound. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly, lever assembly, along several other unknown parts needed to be replaced. The vehicle was not repaired. The contact did research and was made aware of an unknown NHTSA Campaign Number however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 28,139.

Mileage: 28,139

The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted, with the check engine warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,242.

Mileage: 127,242

The contact owns a 2012 Ford Focus. The contact stated that the check engine warning light was illuminated. While driving at various speeds, the contact had to manually shift the gear shifter to neutral and then to drive even though the vehicle had an automatic transmission. The vehicle was taken to the dealer who informed the contact that the transmission had failed and needed to be rebuilt or replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 78,971.

Mileage: 78,971

the transmission is stuttering/slipping when accelerating. it's dangerous when getting onto the interstate trying to get up to highway speeds of 70mph and your transmission isn't shifting the way a automatic transmission should shift. then when letting off the gas and gradually applying the breaks the transmission will downshift to many gears and increase your rpms dramatically, and then sometimes when you think your car should downshift going down a steep hill the car seems to stay in a high gear which then your car picks up speed and you have to heavily use your breaks to slow down hoping your car will downshift to a lower gear to help slow your car down to the safe speed limit. Ford says they'll have to diagnose the car first to see if it's the transmission control module. if it's not then I gotta pay $200.00 for the test. I find that [XXX] cuz im not getting the warning on my console about my transmission acting up or overheating. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On highway with my 18 month old and as a cat merged on ramp I signaled and moved to left lane. I had to move and quickly so that another fast car would not hit me in the rear end where my baby was seated in car seat. In only the 3 seconds I had to make decision which hit would be better for me and my child, my car stuck in the lower gears and I could not speed up to move out of way or pass vehicle parallel my car was losing speed rather than gaining when I pushed in gas to floor

Transmission becomes jerky and fails to shift.

The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and stalled. The check engine warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission clutch bearing needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown class action lawsuit. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 55,000.

Mileage: 55,000

The contact owns a 2012 Ford Focus. The contact stated that the vehicle was serviced under the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline), and after picking up the vehicle, the vehicle shifted into park and inadvertently stalled, almost causing a rear-end collision. The contact also stated that the navigation system and the lights were not working as needed. The vehicle was taken back to the local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 15,000.

Mileage: 15,000

The vehicle shudders Jerks and feels like it shifts hard I’ve been doing my research I just bought a car with a defective transmission year 2012-2018 I would like it repaired it’s not fair that I’ve spent all my money on this car and it’s a lemon by ford

There’s a recall for my transmission but my clutch which is also the cause of my transmission failing and overheating and also stopping in its own in the middle of traffic is a major safety issue that Ford says they don’t have a program for and stated that they can’t fix my transmission due to in the recall it doesn’t mention clutch being repaired. I have the paperwork stating that I need my transmission rebuilt but Ford couldn’t do it due to the clutch not being in the recall but of course I was out of $200 just to get a diagnosis and risk the chance of driving to the Ford company and back home to get my car diagnosed which my car stopped on me once going to the Ford dealership and had to pull to the side due to transmission overheating safety popping up on my dash and saying wait 5 minutes. Today 7/12/24 after picking my car up from Ford I had to manually reset my transmission in order to drive back home which is what I’ve been previously doing every since having this problem my car dash alerted me that my transmission was overheating within driving it for only 2 minutes and just automatically shut down on me in the middle of the intersection. There’s no way for me to put my hazard lights on due to car shutting I had to hurry up and jump out of my car to direct traffic to go around me. Had to wait at least 10 minutes then reset my transmission and tried driving back home but again my car shut off without warning me this time. I feel like Ford isn’t any help when it comes to an issue like this cause this really is a safety issue what if the car behind he wasn’t paying any attention and crashed my rear end even though they’ll be at fault. What if this situation would’ve happened on the highway when traffic is really busy going 70 miles per hour? This is something that needs to be added in the Ford recall program as well with the transmission. Now I’m stuck w/out a car with no job due to not having a reliable person to take me to and from work while my car won’t run

The contact owns a 2012 Ford Focus. The contact stated the while driving at various speeds, the vehicle lost motive power and stalled. Additionally, while attempting to drive uphill, the vehicle rolled backwards. During the failure, the message "Transmission Overheated" was displayed. The vehicle was taken to the local mechanic who diagnosed that the clutch was faulty. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 199,152.

Mileage: 199,152

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission hesitated and then jerked into the intended gear. In addition, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed clutch failure. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 70,000.

Mileage: 70,000

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted but the vehicle was unable to be shifted into gear. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the clutch. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 124,000. The VIN was not available.

Mileage: 124,000

The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the "Transmission Overheating," message was displayed, after which the vehicle inadvertently lost motive. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the clutch packs. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 165,000.

Mileage: 165,000

The contact owns a 2012 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that when the vehicle was started and the gear shifter was in reverse, the vehicle would not reverse(R). In addition, the check engine warning light had been illuminated before and remained illuminated after the transmission replacement in June 2023. The contact stated that the transmission had been replaced by the previous owner also. The vehicle was towed to the dealer where it was diagnosed with a failed transmission clutch and actuator and the transmission clutch and actuator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 200,000.

Mileage: 200,000

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle was unable to properly shift gear. Additionally, the transmission began to lose motive power. The message that the transmission was overheating was displayed. The vehicle was able to restart after 30 minutes. The vehicle was taken to a dealer where it was diagnosed as a failure with the transmission control module and needed to be replaced. The vehicle was repaired but the dealer stated that the shift module also needed to be replaced. The manufacturer was notified of the failure and a case was opened. The failure mileage was 112,000.

Mileage: 112,000

My 2012 Ford SE stalls out between First, second and third gear whenever I am accelerating to 40mph. The Transmission error continues to pop up after driving for a long period of time. Whenever driving 50 mph to 70 mph as soon as I release the gas pedal, the car goes into neutral stall out & whenever I press down on the gas pedal nothing happens and I have to pull over & Turn the car off and turn it back on to reset the transmission computer. If I don’t do that and I press the gas pedal again, the car would jerk and I have to pull over immediately and the car off. I cannot press full on the gas pedal because the car would not accelerate at full speed. Whenever I put gas in the car, it won’t start right away. It would jerk and choke just to start up. It takes me a couple attempts to start the car after putting gas in order for it to start and go. Whenever I’m finished driving and turn the car off, it makes it clicking noise in the engine area for about 2 to 5 minutes and it won’t stop and it only happens when you open the front doors or when the car is completely turned the car off. Whenever I put a full tank of gas or a half tank , the car would not dry properly install out on the highway or street I can’t drive at normal speed because I don’t know when the car is gonna stall out before it hits 1,2 or 3rd gear, which makes it very dangerous to drive on the highway.

The contact owns a 2012 Ford Focus. The contact stated while driving from a complete stop, the vehicle shuddered and hesitated to respond upon depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch was slipping. The dealer determined that the clutch and the levers needed to be replaced, as per Ford TSB Number: 16-0109. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 47,000.

Mileage: 47,000

The contact's daughter owns a 2012 Ford Fusion. The contact stated that while driving at high rates of speed, the "Pull Over Transmission Clutch Hot" message was displayed on the instrument panel. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective transmission and the contact was given an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for further assistance. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2012 Ford Focus. The contact stated that upon the start of the vehicle, the "Engine Malfunction, Service Now" message was displayed on the instrument panel. In addition, the "Parking Aide Malfunction Service Required" message was displayed on the instrument panel when the vehicle was shifted into reverse(R). The vehicle also stalled upon the depression of the accelerator pedal after coming to a complete stop with the check engine warning light flashing on the instrument panel. The contact took the vehicle to an independent mechanic and replaced the battery, starter, and spark plugs; however, the failure persisted. The vehicle was taken back to the independent mechanic and the contact was informed that the transmission control module (TCM) was defective. The manufacturer was notified of the failure and transferred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle started to shudder, prompting the contact to pull to the shoulder of the roadway. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch, requiring a replacement clutch. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 89,000.

Mileage: 89,000

I have reported before my vehicle is and has been cyber attacked. This time around my horn has been disable. They turn on the radio, they turn on the light lights of the vehicle, they turn on the radio, they turn on the ac/heat control. If I take it in again, they are going to tell me nothing is wrong. This is very dangerous for me as a driver. I cannot drive a vehicle without a horn. I NEVER heard from you guys on the last report I made. Not sure how this one is going to help. This Ford vehicle is dangerous! If you can please assist, I would appreciate it. Thank you!

The transmission is experiencing intermitnet slipping and hesitation. When attempting to take off at a stop light on an inclined road the car rolled backwards before transmission engaged & I was able to proceed. No warning lights or messages are present.

Shuttering, shift slipping, wont move

The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the transmission experienced a loss of motive power, causing the vehicle to decelerate and the vehicle failed to properly accelerate. During the failure the message "Transmission Malfunction, Service Now" was displayed. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was approximately 70,000.

Mileage: 70,000

The transmission module, and Transmission. While on freeway with my family car shut off while driving. Yes , Yes , No there were no warning signs until after the jerking and shaking started after 39 days then the engine light came on. After that a that the sign said transmission over heating pull over and let car cool down. what was most scary is that it shut off while driving.

I was driving my car and received a "stop safely now" message. It was brought to the dealer and the 12v battery was replaced and the condition stopped. One week later, however, it happened again. I was in the middle of an intersection after taking off from a stop light and the "stop safely now" message appeared and the car would no longer work. Dealer indicates it is an issue with the transmission control module- which is under a recall for some other 2012-2014 Ford Focus electric cars... mine does not appear to be included in that recall, but it is exhibiting symptoms exactly like the open recall. Very hazardous situation as the vehicle loses all power- first time was on an Interstate highway and the second was in the middle of the intersection.

Jerking on first and second gear shutterings

The contact's wife owns a 2012 Ford Focus. The contact stated that on several occasions while driving at various speeds, the transmission unintendedly shifted gear. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired approximately 15 times, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 12,000.

Mileage: 12,000

The contact's son owns a 2012 Ford Focus. The contact stated that while driving at approximately 35 MPH, the transmission started slipping. The vehicle was not shifting into the intended gear as designed. The transmission warning light was illuminated. The engine overheated and pull over safely messages were displayed. The vehicle was towed to the local dealer, where it was diagnosed that a radiator flush, spark plug replacement, tune up, and a transmission flush needed to be performed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the clutch and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact about a buyback and then referred her to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.

Mileage: 110,000

Took vehicle to Ford dealership after being seen at transmission shop. Previous transmission shop said TCM was bad as well as clutch. Took car to Ford for TCM recall, they said it wasn't broken and refused to replace it. The did say clutch is broken and needs replacement which Ford is not willing to help with on cost.

I received a recall dated June 2023 about my transmission. It is the first one I have ever received. I had it towed to Stanley Ford McGregor and service said that there wasn't anything wrong. I was told I need to pay them $165 for a recall review???? I don't feel safe driving it as it slips, bucks, jerks, shudders, delay when shifting as well as having difficulty in changing gears causing many "almost accidents." I just found out Ford settled on 2020 judgement and a 2022 judgement. I had no idea. It is plagued with numerous problems and safety concerns. I have written a letter to the General Manager, Mike F at Stanley Ford McGregor as well as sent copies to Jim Farley, CEO of Ford and FMC Customer Relationship Center. I asked them to get back with me as I will NOT pay that $165 and drive an unsafe car that I don't want to put my 1 yr old grandson at risk as well.

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission was shifting erratically. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission clutch and shift motor had failed. Additionally, the clutch fork was stuck. The contact was informed that the transmission clutch, shift motor, and clutch fork needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 109,301.

Mileage: 109,301

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 50 MPH, the transmission was slipping, and the vehicle was shaking abnormally. The contact depressed the horn however, the horn was inoperable. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 123,000.

Mileage: 123,000

The contact owns a 2012 Ford Focus. The contact stated while driving 30 MPH, the transmission shifted erratically. The contact stated that the transmission was shifting rough between gears. The transmission warning light was illuminated. The vehicle was taken to the dealer and diagnosed with PCM and TCM failures. The vehicle was repaired, but the failure reoccurred four additional times. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed; however, no assistance was provided. The failure mileage was 38,600.

Mileage: 38,600

The contact's mother-in-law owns a 2012 Ford Focus. The contact stated that the vehicle failed to respond when shifting into reverse (R) and would shudder when depressing the accelerator pedal. The engine revved to 5,000 RPMS, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where the transmission clutch actuator was replaced. Additionally, the contact stated that the vehicle was experiencing inaccurate fuel gauge reading. The contact stated while driving approximately 45 MPH, the vehicle lunged forward, lost motive power and stalled. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was taken to the dealer, where the PCM was reprogrammed; however, the failure recurred. The contact stated that he noticed that the vehicle was experiencing excessive fuel consumption. The contact stated that he noticed fuel leaking onto the ground. The vehicle was taken to the local Pep Boys, where it was diagnosed that the fuel tank was deformed and overfilled. The contact stated that NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) had previously been completed on the vehicle; however, the vehicle was not experiencing the failure at the time. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 56,000.

Mileage: 56,000

The contact owns a 2012 Ford Focus. The contact stated while driving 40 MPH, the vehicle failed to shift gear as designed. The transmission warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module (TCM), resulting in damage to the transmission. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 119,000.

Mileage: 119,000

The contact owns a 2012 Ford Focus. The contact stated while driving at various speed, the engine revved up; however, the vehicle failed to respond upon depressing the accelerator pedal and the vehicle shuddered. Additionally, the transmission failed to shift into the intended gear. The contact was able to veer to the side of the road. The contact stated that she continued driving; however, the failure recurred while driving. The vehicle was taken to the dealer, where the transmission control module (TCM) was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed and determined that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2012 Ford Focus. The contact stated that while at a stop light, the accelerator pedal was depressed, but the vehicle failed to respond. The message that the transmission had overheated was displayed. The contact was able to push the vehicle off the roadway. The vehicle was towed to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The dealer informed the contact that the part was on backorder. The parts arrived and the transmission control module was replaced, but the failure recurred. The dealer informed the contact that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact about an Extended Warranty coverage. The failure mileage was approximately 146,000.

Mileage: 146,000

It was a fateful day on June 16th, 2020 when our lives took an unexpected turn. Engaged in a peaceful drive, cruising at a steady 60mph with the assistance of the trusty cruise control, we were abruptly jolted towards the left, instantly relinquishing any grasp of control we had over our vehicle causing us to loose control and wreck our car in a corn field. Reason for mechanical failure unknown

The contact owns a 2012 Ford Focus. The contact stated that when her grandparent started the vehicle and attempted to shift into reverse, the gear shifter was inoperable. The vehicle was towed to the dealer, where it was diagnosed with failure of the clutch and transmission. The contact was informed that the clutch and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 75,000.

Mileage: 75,000

The transmission shakes and shutters went to dealer and asked about the issue and they stated it was known issue and I should just accelerate very quickly which would clean the clutches. It did work temporarily. in August 2023 while driving the car it refused to down shift while climbing a hill. AFter stopping by the side of the road, the car would not start on the first try. After trying again car did start however it would not go into reverse. It would move forward however driving in heavy traffic the car would not shift out of second causing very high rpms. Limped it into the dealership where they stated it was the clutch and shifting forks. One month later I got the car back and on the way home it once again would not shift while climbing a hill and the check engine light came on. The next morning when I went out to start it once again it would not start. Once it did I could not shift it into revers and once again only second gear was available.

The contact owns a 2012 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. The check engine warning light illuminated, and the contact pulled over to the shoulder of the roadway. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the clutch and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered an Extended Warranty on the TCM but offered no assistance with repairing the transmission. The failure mileage was approximately 149,000.

Mileage: 149,000

The contact owns a 2012 Ford Focus. The contact stated while driving 20 MPH, the vehicle failed to properly shift gear with the transmission warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the clutch assembly and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty on the vehicle had expired. The failure mileage was 160,000.

Mileage: 160,000

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 5 MPH, the vehicle started shaking, and the gear shifter failed to shift into reverse(R). The service engine light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the TCM needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 63,000.

Mileage: 63,000

The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated and stalled while depressing the accelerator pedal, with the service transmission and check engine warning lights illuminated. The local dealer was contacted and made aware of the failure and the contact was informed that the failure was most likely related to the transmission. The contact later received a Customer Satisfaction letter related to the transmission control module (TCM). The vehicle was taken to the dealer and remained in the dealer possession for a week. The contact was informed that the transmission might need to be replaced. The vehicle was not yet repaired. The failure mileage was approximately 150,000.

Mileage: 150,000

August 3, 2023, vehicle bucking from 1RPM to 2 RPM. No engine lights came on. At every stop and go vehicle hesitated. I was driving a relative to a post operation doctor visit. Went to dealer following day. They could not inspect the car. Gave appointment for 5 days later. Recall letter I received is for the TCM/PCM-Transmission/Power Control Module. Dealer says they have vehicles waiting 2 and 3 years for this part. If this is my issue they cannot provide me with a time frame for getting the issue corrected. When I drove to the dealer the engine light did come on and it continues to be on. Car can leave me stranded or vehicle may jerk forward even with the brake applied are some of the different issues that can happen.

TCM and clutch system. I originally purchased this vehicle in 2014, and from the moment I purchased this vehicle until now, I have taken this vehicle to Ford dealership numerous times for the same two reasons, the TCM and clutch system. The vehicle is currently at 79K miles. When at a complete stop and I go to accelerate the whole system shutters and vibrates violently and now the most recent, the transmission stays stuck on 2nd gear and when trying to shift the next gear, it shifts violently hard to 3rd gear or just skips 3rd gear altogether, and there's moments where it just won't go past 2nd gear. I accelerate slowly and all of a sudden the car will just take off on me. I had a new clutch system installed in February of 2022 and I already need a new clutch system in August of 2023. In this time frame I have only put in 6,000 miles. The repairs in February of 2022 were not covered under warranty and so this work cost me $3,000. Here I am 1 year and 5 months later and I'm being told I need this whole new system again and it will be a $4,000 job with Ford dealership. How does Ford even allow this to happen? We have another vehicle in the household that is a 2007 Toyota Corolla with 140,000 MI and runs brand new. The work with my Ford Focus is never ending! I also think it is unfair knowing that people still own these vehicles and they know these issues and how dangerous they are and they are doing nothing to help the consumer. The fact that I would have to dish out another $4,000 to keep this car for a repair I just did 1 year and 5 months ago is selfish and insane! I don't know who else to reach out to about this as I have already reached out to Ford and nothing can be done.

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 65 MPH, the vehicle downshifted abruptly and decelerated to 25 MPH. The contact stated that the vehicle failed to respond while depressing the accelerator pedal. The messages "Pull over" and "Transmission Hot" were displayed. The contact stated that he was able to veer to the side of the road; however, the vehicle failed to shift into park (P). The contact turned the vehicle off and waited 30 minutes. The contact stated that he was able to restart the vehicle after several attempts. The contact drove the vehicle to the dealer, who diagnosed that the clutch needed to be replaced. The vehicle was repaired, however, the failure persisted. The dealer diagnosed that the transmission had seized between park (P) and reverse (R). The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 112,000.

Mileage: 112,000

The contact owns a 2012 Ford Focus. The contact stated that after starting the vehicle with the vehicle idling, the “Transmission Overheated – Pull Over” message was displayed. The vehicle was taken to the dealer where it was diagnosed and determined that the clutch actuator inside the TCM had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where the vehicle remained. The contact was then informed that the vehicle failed to start, and the battery was replaced. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 169,654.

Mileage: 169,654

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle seemed to shift into neutral and failed to respond. The check engine warning light was illuminated, and the service engine message was displayed. The contact pulled over to allow the engine to cool down. The vehicle was restarted and taken to the local dealer to be diagnosed. The contact was informed that the transmission control module needed to be replaced. The dealer informed the contact that the transmission failure caused the clutch to fail. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle seemed to shift into neutral and failed to respond. The check engine warning light was illuminated, and the service engine message was displayed. The contact pulled over to allow the engine to cool down. The vehicle was restarted and taken to the local dealer to be diagnosed. The contact was informed that the transmission control module needed to be replaced. The dealer informed the contact that the transmission failure caused the clutch to fail. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

Mileage: 80,000

Hello, This is what happened to my 2012 Ford Focus SE. First I noticed that after putting gas the car doesn't start I have to try it 1 or 2 times more. Second when the vehicle stops on the traffic light sometimes it gets difficult to get out because is not taking the change correctly, so I have to press the clutch so hard. Because of the car doesn't show up any lights or signal that told me that the car is having a problem I took it to the dealership, and they did diagnostic, and the issues are confirmed.

The contact owns a 2012 Ford Focus. The contact stated that the vehicle overheated while driving approximately 30-35 MPH and stalled in the middle of the road. The check engine warning light was illuminated. The contact stated that the vehicle only restarted after cooling down for 15-30 minutes. The contact veered to the side of the road. The contact continued driving; however, the vehicle would not exceed 35 MPH. The contact stated that the failure occurred several times, and on some occasions, the vehicle was pushed to the side of the road with the assistance a Police Officer. The vehicle was taken to the dealer, where it was diagnosed that the dual clutch, slave cylinder, motor mount, purge valve and other unknown parts had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 140,000.

Mileage: 140,000

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission downshifted to second gear. Additionally, the transmission failed to shift to reverse(R) as needed. The contact removed and replaced the TCM, and the vehicle operated as needed for an hour; however, the failure recurred. The vehicle was taken to the dealer, who informed the contact that the vehicle had a faulty clutch actuator. Additionally, the dealer informed the contact that because the codes that illuminated were not the same as those in Customer Satisfaction Program: 14M02 (Transmission Control Module) the vehicle could not be repaired under the warranty. The contact related the failure to the Customer Satisfaction Program. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure was mileage was unknown.

The contact owns a 2012 Ford Focus. The contact stated that she received notification of the NHTSA Campaign Number: 13V523000 (Power Train). The vehicle was taken to the dealer for the recall repair. The contact was then informed that the recall was completed and retained the vehicle however, the contact stated that while driving approximately 10 minutes away from the dealer at an undisclosed speed, she heard an abnormal sound while on an incline. The contact then stated that she allowed the vehicle to drift back into the street while shifted into drive(D). The contact stated that she depressed the brake pedal and shifted into reverse(R) and the “Pull Over - Transmission Overheated” message was displayed. The vehicle was taken back to the dealer where it was diagnosed that the TCM (Transmission Control Module) failed and needed to be replaced. The vehicle was not repaired. The vehicle was currently at the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 122,511.

Mileage: 122,511

I'm wondering since there are so many complaints, even I am one of then, why isn't anything getting done. I'm paying out of pocket. Ford don't want to fix my car, 2012 ford focus sel. It's b.s. it's costing me alot of money. And I don't get reimbursed for nothing. I'm highly mad. I should sue ford company for not doing [XXX]. Thanks INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Driving down the road and all of a sudden the transmission starts jumping out of gear and back in gear, then light comes on stating transmission is overheating. Shut car off to cool transmission and car will not start back, after around an hour car cranks back up, but continues to jumping in and out of gear and light stating transmission is overheating stop for 5 minutes and relays clicking under the hood around the motor/ transmission.

The contact owns a 2012 Ford Focus. The contact stated while stopped at an intersection, a message illuminated to “Stop Driving Immediately” was displayed. The contact stated that the vehicle stalled. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the Transmission Control Module had failed and needed to be replaced. The vehicle had been repaired. The contact stated that it was difficult to shift into drive(D) or park(P). Additionally, the vehicle was hesitating while shifting into gear. The contact researched online and related the failure to Customer Satisfaction Program: 14M02 Transmission Control Module (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 99,400.

Mileage: 99,400

The contact owns a 2012 Ford Focus. The contact stated while driving 35 MPH and shifting gear, the transmission delayed while shifting to the next gear with the "Transmission Failure" message displayed. The contact stopped on the side of the road and shut off and restarted the vehicle, and the vehicle started operating normally. The vehicle was taken to the dealer and the contact was informed that the transmission control module (TCM) needed to be replaced. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 13V523000 (Power Train). The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The contact was referred to NHTSA Hotline. The failure mileage was 77,000.

Mileage: 77,000

I was driving about 45mph when the car tried to downshift then upshift and it stalled in the middle of the road. The transmission light came on right as it stalled along with the traction control light. Which the traction control light it made me swerve into oncoming traffic almost causing an accident. So I got it to the opposite side of the road and went to put it in park and it lunged forward while crooked at the same time almost hitting a passing car. Over a year ago I had called a dealership about the TCM because every great while the car would shudder but nothing severe and was told the 10 yr 150000 mile recal didn't fit my car even though it was still within the 10 yr part but had 180000 on it. I ended up having the car towed to my mechanic since once I restarted it after a half hour wait before it would turn over tellingmy.no key was detected I turned the car around and went about a quarter of a mile down the road and it stalled on me and wouldn't go into park and I rolled down a hill towards kids getting dropped off by the bus after school let out. I ended up being able to turn it without power steering working into an abandoned house driveway. About 100 feet from a kid. Ford wants 400 to even diagnose it if I can get it towed there. The car should have been fixed under warranty last year but ford always finds a way out of fixing their vehicles. I have a 2012 ford focus se.

Shuddering and vibration while driving. Engine light turn on.

While stopped and preparing to turn left at yield light, my check engine light suddenly came on followed by several alerts and dings. Not understanding what was occurring in that exact moment, I had an opportunity to safely make the left turn, and intended to address the issue once off the main road. Within moments of releasing the brake my car began violently revving and jolted forward into the intersection, in response I quickly threw on my hazard lights while trying to maintain control of the situation. Following this moment, my car suddenly had zero acceleration or vehicle control- just loud revving and bells and whistles. This left me briefly stranded in the middle of the intersection with oncoming traffic approaching quickly. I threw the car into park, and then back into drive- it never stopped revving, but it finally gave me enough control to lurch the vehicle out of intersection and barely into the entrance of a subdivision. It was utterly terrifying, and as result caused me to have a massive panic attack. Mind you, This car is barely over 100k in miles, and I just purchased it last summer from a used car dealership- so I took to the internet to search the issue while waiting for AAA to arrive. To my unknowing amazement, this car was slated with 2 major safety recalls- one being related to the transmission. I do not understand how this vehicle was allowed to be sold to me with such issues, or without disclosure about the possible recalls. With that aside, I was utterly distraught when my research concluded that Ford KNEW about these issues before they hit the market- they’re also allowed to keep them on the road with sorry assed “band-aid” repairs for the faulty equipment- still knowing full and well that this issue is Guaranteed to happen again! So now, I knowingly have to continue payments on a death trap- that I currently cannot drive. I am losing income I couldn’t afford to lose, and I’m terrified of my car. This is not ok…I’m not ok.

The contact owns a 2012 Ford Focus. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 13V523000 (Power Train) however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle was shuddering with the check engine warning light illuminated. The dealer and Gordie Boucher Ford of Thiensville (121 N Main St, Thiensville, WI 53092) were made aware of the failure but informed the contact that the vehicle was not covered under warranty, and she was responsible to pay out of pocket for the diagnostic test and repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 93,490.

Mileage: 93,490

The contact owns a 2012 Ford Focus. The contact stated that while driving from a stationary position, the vehicle shuddered while accelerating and would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the powertrain engagement clutch was faulty. The vehicle was not yet repaired. The contact stated that the vehicle was previously repaired for the vehicle. The contact stated that the dry clutch packs were previously replaced. The manufacturer was notified of the failure. The failure mileage was 54,000.

Mileage: 54,000

VEHICLE SHUDDERING

The contact owns a 2012 Ford Focus. The contact stated that the vehicle failed to respond upon shifting into reverse(R). The contact stated that the failure occurred on several occasions. Additionally, the contact stated that while accelerating, the clutch vibrated. The check engine warning light was illuminated. The vehicle was towed to an unknown dealer, where it was diagnosed that the TCM needed to be replaced. Additionally, the dealer retrieved diagnostic trouble codes: P087A-00 (Clutch Position Sensor) and P287A-00 (Stuck Clutch). The vehicle was not repaired. The contact stated that the failure had been reoccurring. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

Mileage: 150,000

The contact owns a 2012 Ford Focus. The contact stated that the vehicle failed to respond upon shifting into reverse(R). The contact stated that the failure occurred on several occasions. Additionally, the contact stated that while accelerating, the clutch vibrated. The check engine warning light was illuminated. The vehicle was towed to an unknown dealer, where it was diagnosed that the TCM needed to be replaced. Additionally, the dealer retrieved diagnostic trouble codes: P087A-00 (Clutch Position Sensor) and P287A-00 (Stuck Clutch). The vehicle was not repaired. The contact stated that the failure had been reoccurring. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

Mileage: 150,000

The contact owns a 2012 Ford Focus. The contact stated that while attempting to reverse, the vehicle failed to respond. The contact stated that the vehicle hesitated while shifting gear. While driving at an undisclosed speed, there was a clinking sound detected. The check engine warning light was illuminated. The vehicle was towed to the local dealer where it was diagnosed that the TCM module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the warranty had expired. The failure mileage was approximately 69,000.

Mileage: 69,000

The contact owns a 2012 Ford Focus. The contact stated that on several occasions while driving at various speeds, the vehicle stalled with the "Transmission Malfunction, Service Now" warning light illuminated. The contact stated that he reset the transmission control module; however, the failure persisted. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The vehicle was not included in NHTSA Campaign Number: 13V523000 (Power Train). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 150,000.

Mileage: 150,000

I was traveling in heavy traffic on an interstate through Akron, Ohio when my car, which I had in cruise, suddenly shifted in neutral causing the engine to redline since it was in cruise but also resulted in a sudden drop in speed which about caused the person behind me to run into the rear of my car. I had to coast thru traffic to the side of the road to shut the car off and restart it which allowed me to continue, but at a slow speed as the transmission would not shift gears properly. Isn’t it time to make Ford fix all these Focus cars once and for all? I’ve already put a new TCM in and now I’m looking at a second one in hope that it fixes it enough to trade it in, but it will at a loss because dealers know of the problem and won’t give you anything for them because they can’t sell them either.

The transmission has a problem, the car jumps and jerks and a lot of noise and vibration. When accelerating in first gear most noticeable. My safety is at risk because it is very distracting and the transmission sounds like it could break down at any minute. A lot of people online have same problem with this specific vehicle. No warning lights or nothing.

Error codes with the clutch b sensor and clutch b sensor being stuck. When the check engine light comes on the car will not go in reverse. After driving now shift is sporadic and rpm’s go up and down randomly.

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the vehicle failed to reverse while the transmission was shifted into reverse(R). The check engine warning light and traction control warning light were illuminated. The contact related the failure to Customer Satisfaction Program: 14M02 (Automatic Transmission Control Module). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and stated that the vehicle warranty coverage period had been exceeded. The failure mileage was approximately 200,000.

Mileage: 200,000

The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the clutch failed to perform properly while shifting gear. Additionally, the transmission made grinding sounds while shifting gear. The vehicle was taken to the dealer, where it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the warranty had expired. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module Extended Warranty Coverage) however, the warranty had expired. The failure mileage was approximately 77,000.

Mileage: 77,000

The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the vehicle was shaking. There was an abnormal humming noise detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed her that the transmission control module needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The approximate failure mileage was 116,000.

Mileage: 116,000

The contact owns a 2012 Ford Focus. The contact stated that whenever the accelerator pedal was depressed, the RPM’s would raise and the engine would rev however, the vehicle would not respond as needed. The contact had to depress the accelerator pedal excessively and maneuver the gear shifter for the vehicle to move. The transmission failure warning light was illuminated. The contact had not taken the vehicle to the dealer. The vehicle was not repaired. The contact became aware that the vehicle was included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and 20V331000 (Latches/Locks/Linkages) however, the recalls were not related to the failure. The manufacturer was made aware of the failure and stated that the vehicle was not covered under warranty due to the mileage. The approximate failure mileage was 128,000.

Mileage: 128,000

Only 67867 miles and the transmision is not working . I only drive short distances. Allwise have a problem. Since I buy the car. I never complain because I am very busy. But. know the car stop complete

The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the vehicle experienced jerking, transmission slipping, independent deceleration, random downshifting, and unintended acceleration while stationary. The transmission warning light was illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission control module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 92,000.

Mileage: 92,000

The car would not move forward when pedal pressed. Slow speed was obtained with excess RRM to move vehicle. Car was at a light and others could have rearended the vehicle. A hazard was created with slow speed across intersection and to auto garage. Problem has NOT been confirmed at this time. It is at the garage and the dealer said there is another issue but REFUSED to go for a ride on 2-13-2023. The manufacturer, Ford Motor Co. KNOWS this vehcile has powertrain issues as eveidenced in Vargas vs. Ford Motor Co. No prior warning of this incident was present and it occurred only weeks after the Ford dealership completed the last "repair".

The contact owns a 2012 Ford Focus. The contact stated while driving 30 MPH and approaching a stop light, the vehicle would not accelerate as needed, with the checking engine warning light illuminated. The contact was able to drive the vehicle home. The vehicle was taken to an impendent mechanic, and the mechanic stated that the powertrain control module needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was contacted and stated that the warranty on the vehicle was expired. The failure mileage was 79,498.

Mileage: 79,498

Clutch failure. Shuttering and caused vehicle to lose acceleration and rpm did not match speed. Yes the problem was confirmed by the dealer. Yes the problem is KNOWN to the manufacture and vehicles are still on the road and sold and used. Check engine light came on with the event and stayed on.

After vehicle warms up good, the transmission shutters when taking off from a stop causing a dangerous hesitation when pulling out into traffic.

Was driving home came to 4 way stop when I tried to accelerate the car wouldn’t shift out 1 gear. Car was towed to Steve Rogers ford 8/5/22. Where their vehicle still sits waiting from a TCM ( transmission control module). No one will provide a loaner or rental which the part is on infamous backorder

TCM transmission malfunction light came on. We just bought the car two months ago. Have had it in the shop more than it has been driven. We have and extended warranty but they said it would cost us out of pocket and we haven’t even driven this a long distance and has two year warranty or 24,000 miles.

The contact owns a 2012 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled. Additionally, the contact stated that the transmission was slipping in and out of gear and at times the vehicle failed to shift into the intended gear while driving. The transmission warning light was illuminated. An unknown message indicating a transmission failure was displayed. Additionally, the contact stated that the vehicle stalled while driving on another occasion. The vehicle experienced rough starts. The vehicle was taken to the local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a second local dealer, Star Ford (1101 S Brand Blvd, Glendale, CA 91204), but was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 140,000.

Mileage: 140,000

Transmission failure again after already having vehicle serviced by Ford dealership in Cedar Rapids Iowa due to fuel issue from what they said was the issue. Still showing same coded and same issues with hard shifting and vibration and loss of power while trying to drive. Nearly cause daughter to be in multiple accidents. Issue started at around 40k miles and still happening and put over $10k in parts in this car now. Including new exhuast manifold and catalytic converter, O2 sensor, new fuel pressure sensors, new throttle body and other parts all done by dealerships. Getting old chasing parts. Now another shop said I was told all wrong and it's been a Transmission issue this entire time and ford just didn't want to fix it.

Ford has acknowledged a problem with the Transmission Control Module (2012 Focus SEL) soon after this car was released. "Failure" caused the car to lose power while driving on the highway three seperate times. Warning light came on, but would go off after letting the car cool down. In 2015 and 2019 they sent notice to dealers, and to owners, to pay for replacement of this part if it failed up to 10 years or 150,000 miles. The issue for me is that my module finally required replacement (per dealer) after the "10 year point" at 89,700 miles. Software updates were done by Ford earlier for this issue, mine in 2019. (delivery was May 2012, replacement November 2022) I was also part of a class action lawsuit for this issue which Ford closed at the same "10 year point" leaving many customers now responsible for the replacement out of pocket, for me $1100, (part $967.21 - $300 core return charge, labor $428.99) or you have an undriveable vehicle. The second, even more frustrating, issue is that there are no Ford parts available to the dealer to even do this repair. I contacted Ford Customer Care directly, a case number was issued, was told they would "escalate my part request" but waiting period was minimum 4-6 weeks, unable to help me. Due to the lack of parts, I had to pay myself for a aftermarket module to be installed (thus now no coverage for labor charges per dealer for using an aftermarket part) after one month waiting for a Ford part, car sitting at the dealer, that two dealers told me would not available for months, if at all. As they KNEW this part was defective, replacement should have been done to all affected vehicles before they would fail, not making owners at risk for when the inevitable failures would occur.

Vehicle began to shift hard while driving, making starting, stopping, and accelerating an issue. This continued for a few days with intermittent improvement until one day the vehicle would not even crank.

Car unable to go in reverse, risked personal injury from oncoming traffic because we were unable to back out of the way when light changed.

The contact owns a 2012 Ford Focus. The contact stated while driving 40 MPH, the vehicle shifted out of gear and decelerated unintendedly. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact stated that upon turning off and restarting the vehicle several times, the vehicle responded as needed while shifting into drive(D). However, the failure reoccurred the next day while starting the vehicle and shifting into drive(D). The contact was unable to drive the vehicle. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as an unknown Extended Warranty had expired. The failure mileage was approximately 96,000.

Mileage: 96,000

The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the transmission was slipping and failing to recognize the intended gear. No warning lights were illuminated. The vehicle was taken to an independent mechanic and a local dealer; however, the mechanics were unable to duplicate the failure. The vehicle was then taken back to the dealer, where the clutch was replaced under warranty. The vehicle was repaired; however, the failure recurred, and the contact stated that the vehicle was stalling while shifting between gears. Additionally, excessive force was needed to depress the accelerator pedal. The manufacturer was not made aware of the failure. The failure mileage was 85,903.

Mileage: 85,903

My son was traveling on 3 lane highway in the far left passing lane when the vehicle acted like it went into neutral. He was able to coast through traffic on the busy highway to get pulled over onto the right hand side of the road. The motor was still running but the vehicle would not move. He could not put the vehicle into park so he shut off the vehicle and called a towing service. The towing service was also unable to get the vehicle into neutral. There were no initial warnings that anything was going wrong with the vehicle. The vehicle was then towed to Nielsen Ford in Morristown, NJ where it was diagnosed as being a Transmission Control Module issue.

My son was traveling on 3 lane highway in the far left passing lane when the vehicle acted like it went into neutral. He was able to coast through traffic on the busy highway to get pulled over onto the right hand side of the road. The motor was still running but the vehicle would not move. He could not put the vehicle into park so he shut off the vehicle and called a towing service. The towing service was also unable to get the vehicle into neutral. There were no initial warnings that anything was going wrong with the vehicle. The vehicle was then towed to Nielsen Ford in Morristown, NJ where it was diagnosed as being a Transmission Control Module issue.

The Ford Focus 2012 has a very common problem that the transmission control module consistently malfunctions even after repairs, and the car loses power at 70 mph. This is what happened to me on a major highway, and I was fortunate to steer my car to the side of the road. The transmission on the Ford Focus 2012 should be recalled since this is very dangerous: losing control on a highway at high speed. Just because I was able to steer to the side of the road does not diminish the potential danger to me as the driver, and indeed I have read accounts of drivers getting into accidents because of this problem. Unfortunately, the transmission control module issue is not officially a recall; this seems like a dangerous oversight.

The clutch was replaced on my 2012 bought new ford focus sel. That cost was $3000. After it was replaced within 5 miles of driving down the road the TCM module AE8Z-7Z369-F starting flashing warnings on the engine light, the transmission went to neutral and engine revved. I coul not drive and had to pull over for safety. The unit keeps shifting up and down or out of gear at any speed and is dangerous to drive. the TCM module is 6 months back ordered and Ford does not supply the part itself anymore. Has been confirmed issue by Transmission repair shop. I am at risk of getting hit if the car does not work. Or hitting someone when it jerks forward when stopped and started.

While driving on city streets (25-35mph) with consistent pressure to gas pedal, the engine revved with RPMs spiking while the car slowed down. Check engine light came on. The car was taken to a local mechanic who cleared the check engine light but did not otherwise intervene--they said it was a transmission error code and referred me to a transmission specialist. The car drove normally again after that. Transmission shop gave me the error codes for transmission (P090C-00), Body Control Module (B10D7-81 & B10D7-94), Tire Pressure Monitor (B10D7-81 & B10D7-94) and OBDII Codes (P090C). This is the second time this has happened to this particular car.

The contact owns a 2012 Ford Focus. The contact stated while driving 15 MPH, the vehicle started shaking and vibrating. The vehicle was taken to the dealer however, the vehicle was not diagnosed. The manufacturer was contacted and stated that the VIN was not under recall. The vehicle was not repaired. The failure mileage was 115,000.

Mileage: 115,000

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the gear shifter failed to shift into the intended gear while the RPM fluctuated. Additionally, the engine was revving loudly. There was no warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.

Mileage: 84,000

The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate and shake upon the depression of the accelerator pedal as a "transmission overheating" warning message appeared on the instrument panel. The contact took the vehicle to a dealer where it was diagnosed with a defective dual-clutch transmission. The manufacturer was also notified of the failure and stated that the vehicle was not covered under warranty or recall. The vehicle had yet to be repaired. The failure mileage was approximately 140,000.

Mileage: 140,000

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated indicating not to drive the vehicle. The contact stated that she was able to maneuver the vehicle off the road. The contact then notified her son and the vehicle was taken to the dealer where it was diagnosed that the TCM failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that parts were on back order and the contact was provided a case number. The failure mileage was approximately 54,000.

Mileage: 54,000

The contact owns a 2012 Ford Focus. The contact stated that on numerous occasions the transmission warning light intermittently illuminated. The contact then stated that on multiple occasions while making a right turn, she heard a bumping noise. The vehicle was first taken to an auto shop however, the vehicle was then taken to the dealer where it was diagnosed and produced code: P073S:006C stating that the engine failed to engage in gear one and the dual clutch module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there was no extended warranty on the vehicle and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 81,000.

Mileage: 81,000

The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission was slipping and failed to recognize the intended gear. The failure nearly caused a collision. The vehicle was towed to the residence and was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 195,000.

Mileage: 195,000

The contact owns a 2012 Ford Focus. The contact stated while driving 75 MPH, the vehicle would not accelerate as needed. The contact stated that the Service Transmission or Transmission Failure warning light was illuminated. The contact stated that the vehicle was jerking however, she was able to drive home safely. The vehicle was diagnosed and the contact was informed that the transmission needed to be replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The contact was informed that the vehicle warranty would not cover the repair. The failure mileage was 156,000.

Mileage: 156,000

My 18yr old daughter just purchased this car and drove it for 2 weeks when the transmission went out. IT STOPPED WORKING MID TURN!! LUCKY SHE DIDN'T GET HIT BY ANOTHER Vehicle. Now it has been towed to a Ford dealership that is stating the part is on "back order" so this car that she saved her own money to purchase is sitting, out of commission, for who knows how long!

The contact's son owns a 2012 Ford Focus. The contact stated while her son was driving at an undisclosed speed, the RPM revved up and the vehicle decelerated independently. Additionally, the vehicle started shuddering. There was no warning light illuminated. The contact's son was able to veer to the side of the road. The contact continued driving at slower speeds. The contact stated that the failure reoccurred increasingly. The vehicle was taken to two independent mechanics where it was diagnosed that the Powertrain Control Module (PCM) needed to be replaced. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Transmission Control Module Extended Warranty Coverage Campaign Number: 14M02 because the campaign expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

The car would not go out of first gear when driving it home and put my son in a dangerous position on the road. We had to have it towed to the dealership(Hiller Ford) from our house. It was determined that it was the TCM (transmission control module) needed replacing and the car thinks it is in gear so it would then not even start. It is undrivable. This is a known problem by Ford and they did a customer satisfaction 10 year extended coverage if something happened which expired on our car 7/2/2022. The TCM is on back order with some stating they have been waiting 6 months and still not arrived. We bought the car used from a Ford dealership with a certified pre-owned warranty. We never received anything from Ford regarding this issue and it was never recalled. There was a class action lawsuit but we did not receive any information from Ford on this. I talked to Ford and they opened a case, but said there was no recourse. The dealership also told me that they have had cars with the TCM replaced that failed again and required further transmission work. There were no warning messages or problems prior to the failure.

The contact owns a 2012 Ford Focus. The contact stated that while her daughter was driving at an unknown speed, the steering wheel started to vibrate increased while accelerating. The contact stated that steering wheel continued to vibrate abnormally while decelerating. The contact stated that no warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the failure was related to the transmission shudder. The independent mechanic informed the contact to take the vehicle to a local dealer for an accurate diagnostic test and to contact the manufacturer for assistance. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 150,000.

Mileage: 150,000

The contact owns a 2012 Ford Focus. The contact stated while driving 55 MPH, the vehicle decelerated and downshifted independently. The contact stated that the shift action warning light was illuminated. The contact was able to park the vehicle safely and after 5 minutes the vehicle was restarted and driven to his destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 67,821.

Mileage: 67,821

My dad n me bought a used 2012 ford focus titanium from a local ford dealer. Had some odd noises when we got it figured from sitting. Well it's been in the Dealership for the noise n other problems. The one service guy said they were going to replace the clutch due to throw out bearing and clutch n other things going bad with in 45 days. We brought it back 2 more times never could figure it out,then finally the 3rd time which we pay for an extended warranty from fords 3rd party company called GWC warranty company and said they would not replace anything with trans or clutch or assy due to it being external which they want $1700. But the guy who we spoke to (don't recall name) said they take care of it but now no one wants to fix it they already got money out of us for down time n rental and other fixes. It was a pre existing condition and we want someone to fix it and pay for it. They kept giving running around for a different car more money down and we are living day by day with money. Ford or this dealer doesn't seem to care about safety or people getting hurt if someone does or car breaks. So we're looking to see what can be done. Which it's been a big problem for years with these cars and the TCM has been flashed and replace two times the roof leaked, dash has mold.. etc, we needed a car we already put new tires, brakes, many other parts into it and the one thing they won't do is fix what they said. And the clutch connect on other side of transmission it's the power shift transmission

The contact owns a 2012 Ford Focus. The contact stated while driving 55 MPH, the vehicle failed to accelerate as designed. The contact stated that the vehicle was losing motive power while driving. The contact stated that after driving for several minutes the vehicle started to operate normally. The vehicle was taken to the dealer and the transmission module was replaced; however, the failure reoccurred. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was unavailable.

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 65 MPH, the check transmission warning light illuminated. The contact drove off of the highway and pulled into a parking lot, placed the vehicle in park(P) and turned off the vehicle. The vehicle was towed to a dealer who diagnosed and determined that the clutch assembly, clutch lever assembly, and Transmission Control Module (TCM) needed to be replaced. The contact stated that the transmission failure had been a recurring failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

The contact owns a 2012 Ford Focus. The contact stated that on several occasions, when the vehicle was shifted into gear, the engine revved and the RPM increased rapidly without acceleration then shifted into a different gear. The contact stated while driving approximately 30 MPH, the transmission overheated. The transmission temperature and the check engine warning lights were illuminated. The vehicle was diagnosed by an independent mechanic that the TCM malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 83,000.

Mileage: 83,000

The contact owns a 2012 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle experienced rough driving with the Transmission Fault message displayed. The vehicle was taken to an independent mechanic where it lost motive power and the mechanic jumpstarted the vehicle. The mechanic related the failure to Technical Service Bulletin: 14M02-S5 (Transmission Control Module Extended Warranty Coverage) however, the vehicle was not covered under the TSB. The mechanic advised the daughter to take the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed that the TCM needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.

Mileage: 81,000

Failure of the TCM

The contact owns a 2012 Ford Focus. The contact stated while stopped in traffic, the vehicle lost motive and electrical power. The contact stated that the Transmission Failure message was displayed on the instrument panel. The vehicle was towed to the dealer and the contact was informed that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and a case was filed. The failure mileage was not available.

TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE I called for and they now claim my vechile cant be covered because it's out of this stated warranty by a few months. We hThe car has been in for service regarding the transmission on this car multiple times. We have broguht in for service as well as call for many years, over and over again, we've been told there is nothing wrong with the car. even though it has a warning for tranmission malfunction service now. ave been trying to get this resolved since my dad bought the car in 2012! weve been turned away. I need to have this fixed.

I bought the car in 2019. Up until recently I have had no problems with it. One day I went to leave home and noticed a studdar when I pressed on the gas. It only did it at take off from a stop. Then today I went to back out of the driveway and now the car won’t go in reveres. A red light popped up and told me the transmission is overheating turn off car and wait 5 minutes. I waited 15 minutes, started my car back up and it said transmission malfunction..

The contact owns a 2012 Ford Focus. The contact stated while driving 10 MPH and attempting to accelerate, the vehicle failed to respond. The contact turned off and restarted the vehicle and the vehicle started operating normally. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the clutch needed to be replaced and resealed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under warranty and the VIN was not under recall. The failure mileage was 129,475.

Mileage: 129,475

The contact owns a 2012 Ford Focus. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact also stated that the traction control and check engine warning lights were intermittently illuminated during the failure. The vehicle was taken to an independent mechanic who diagnosed that the Transmission Control Module (TCM) needed to be replaced. The mechanic called the dealer and was informed that parts for the repair were on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.

Mileage: 70,000

The transmission is shuddering and making noise on 1st gear and changing to 2nd gear. The reverse gear is also making noise. There are class actions and recalls for this model but I didn’t see recalls on my car.

The contact owns a 2012 Ford Focus. The contact stated while driving at various speeds, the vehicle started to shudder and the transmission independently shifted to neutral(N). The contact took the vehicle to the local dealer, where it was diagnosed with needing the input control to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 97,000.

Mileage: 97,000

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 55 MPH, the transmission failed. The transmission overheating warning light was illuminated and indicated to wait 5 minutes before proceeding. The contact then waited approximately 10 minutes then continued driving to his destination with the transmission was slipping. The contact then experienced the same failure while leaving his destination, and the vehicle lost reverse(R) gear. The contact proceeded to drive 50 MPH and pulled over again safely before the low battery warning light illuminated. The vehicle was not able to restart. The contact then received assistance while attempting to jump start the vehicle. The vehicle finally restarted and was driven to the residence. The vehicle was not diagnosed or repaired; however, the contact related the failure to the transmission dual clutch failure. The manufacturer was notified of the failure. The approximate failure mileage was 209,000.

Mileage: 209,000

The contact owns a 2012 Ford Focus. The contact stated that the TCM was recently replaced; however, the failure recurred, causing the vehicle to hesitate and then stall during acceleration while the accelerator pedal was depressed. The vehicle was towed to the dealer where it was diagnosed that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was 132,155.

Mileage: 132,155

My daughter was leaving work at the DSM hospital and heading back to college/campus at ISU and her check engine light came on and the vehicle RPMs would increase but wouldn't go. She was able to get pulled off on the side of the road and called for help. She was stranded and had to get a tow back to the nearest shop near Johnston. I live 2 hours away and she was unable to get back to college/work. We had her vehicle towed to the nearest repair shop(All Pro Service-515-278-2059) and was diagnosed to be the transmission control. The shop stated there was a recall on the Focus for this and advised us to contact Ford. I have had her vehicle at the shop now since being towed there on 6/29/22 and the shop is still waiting on the part to come in. She is without a vehicle and as I mentioned I live 2 hours away and commute to work daily and can't be without my vehicle either. I rented a car and let her use my vehicle for 2 weeks as Ford told the shop the part was to be in July 8th. I returned the rental on 7/13 and was told Ford said the part was on back order and unsure of ship but that would be covered by recall since her vehicle is under 150k. It has now been 7 weeks and still no part and having to rent a vehicle at $300/week or arrange rides for my college/night shift working student from 2 hours away! I am asking for the Ford Focus transmission control recall to this vehicle to cover the part and make this horrible situation right with us!! She has had this car for 2 years and it has 145kI have been trying to get ahold of Ford Motor Company/dealership to speak with someone regarding my complaint/recall and for 7 weeks now I get "lines are busy due to high call volume, please try again later". My daughter is now back in school and works nights and is in need of her vehicle. To say I am frustrated/upset with Ford is an understatement. I am looking to trade off our truck and another car and will not use Ford after this!

The car shutters and vibrates so hard when starting at times. When driving in stop and go traffic, the car lurches forward because of the clutch and transmission. It struggles to get into the next gear because of Ford putting a manual transmission in an automatic car. The car needs a new clutch and seal/harware kit

Purchased car, there was no known recalls on car, after driving for several miles. The clutch failed in the car. Looked up recalls of ford focuses within my cars year and found that the exact part that’s dialing on my car had a recall/ settlement but when I called ford about the car they said they can’t do anything for me because my vin number isn’t under the recall. But the exact party is failing and faulty in my car and I can no longer drive it.

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 35 MPH and depressing the accelerator pedal, the vehicle was not responding. The contact stated that occasionally while in the drive(D) or reverse(R), the vehicle failed to respond. The contact stated that the check engine warning light was illuminated. The contact and employee pushed the vehicle to the local mechanic. The mechanic diagnosed a failure with the transmission and clutch actuator circuit. The vehicle was not repaired. The vehicle was towed to the dealer and diagnosed with the clutch actuator circuit and transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.

Mileage: 29,000

The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle hesitated while shifting to the intended gear. The vehicle was taken to an independent mechanic who diagnosed that the transmission clutch plate needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 110,000.

Mileage: 110,000

-Loss of power from the pedal, not able to accelerate from a stop. RPM rides high until it shifts. "Transmission Malfunction. Service Now" notice. -Unaffected by other traffic but not able to properly maneuver traffic. -Problem has re-occurred but not taken to a service center. -No inspection conducted yet. - No warning lamps appeared until issue occurred a few times.

The vehicle needs PCM and TCM replacement. Stalls while braking or apply pressure to gas peddle while driving, faulty gear changing mechanism has issues switching to proper gear due to the underlying problems above. It has turned off while driving on the interstate without warning. May instantly stop while applying minor pressure to brakes. Has been inspected by mechanic and AutoZone employees confirming the issues. It is unsafe due to the instant stopping or applying to breaks behind another driver almost hitting them or causing someone to hit from behind. Furthermore, inaccurate gear changing causes an increase rapidly in speed or very slow in speed which could lead to accidents.

The contact owns a 2012 Ford Focus. The contact stated while driving at approximately 60 MPH, the vehicle shuddered and inadvertently downshifted. The contact stated that the downshifting occurred while accelerating to merge into traffic. The contact stated that the failure was intermittent but had since become constant. The contact stated that the transmission control module warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission control module needed to be replaced. The dealer informed the contact that the part was not available and he would be placed on a waiting list. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 101,000.

Mileage: 101,000

I bought this car in February of this year, and the problems were present at purchase, I have brought it in and had them looked at but unable to determine what was wrong. The car sometimes stalls out whenever parked, or idling. Every time i put gas in, then start it, the vehicle will start then immediately stall. I have to start it and push the gas to keep it from stalling and quickly put into drive and his the gas to get it from stalling when i try to drive away. While starting the car the RPMS go very high and reves as if someone was pushing the gas. The hood display on the dash always says the Hood is open. This has been present since start.

The contact owns a 2012 Ford Focus. The contact stated that while operating the vehicle, the transmission failed to shift into reverse(R). The contact stated that the failure was intermittent; however, occasionally the failure caused the contact to be stranded. Additionally, while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed that the failure occurred whenever the transmission became overheated. The contact was informed that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 132,000.

Mileage: 132,000

The cars transmission computer says it needs service now , the car won’t shift gears and has no power I have replaced many parts but it has only gotten worst , these transmissions are terrible and it caused me to almost get killed because of this faulty transmission problem I need this transmission fixed

The contact owns a 2012 Ford Focus. The contact stated while driving 10-15 MPH, the vehicle stalled. A message indicating that the transmission was faulty was displayed and the traction control warning light was illuminated. The contact was able to restart the vehicle within three minutes. The contact was able to continue driving; however, the failure reoccurred several times while driving. The vehicle was taken to the dealer where it was diagnosed but no issues were found. The dealer informed the contact that the vehicle could not be repaired under Ford Transmission Control Module Extended Warranty Coverage Campaign Number: 14M02 because no issues were found. However, the failure persisted. The vehicle was taken back to the Ford dealer who informed the contact that they could not repair the vehicle under Ford Transmission Control Module Extended Warranty Coverage Campaign Number: 14M02 as the mileage of the vehicle had exceeded 150,000. The manufacturer was notified of the failure and a case was opened. The manufacturer then referred the contact to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 125,000.

Mileage: 125,000

The Transmission Control Module went out on my vehicle in late May of this year. It's been nearly two months since I sent my car to the dealership and as of yesterday they have no ETA as to when the part may come in. I asked for a loaner and was denied. I asked for rental assistance and was denied. Now because I have no other option I'm having to purchase a new vehicle because I need one for work. This part has been the subject of many recalls and lawsuits but because I never had an issue with it until this year it appears I have no recourse. They're blaming covid and the supply chain but this issue has been ongoing since before covid was a thing. I want to be very clear, I do not blame the dealership in the slightest for this issue. This is a Ford issue 100% of the way. Do I have any recourse? Is there anything I can do to recoup my losses?

While driving at 35 - 45 mph the car just jumps out of gear and will not go back to drive. This has happened several time over the last months. If this were to happen on an interstate it could be life threatening causing wrecks due to being unable to accelerate. It give no warning at all before just stopping.

Major transmission problems , shutters, want go in gear , no power , stalls when you gain speed , have done major repairs to the transmission and the problems are temporarily fixed

The contact owns a 2012 Ford Focus. The contact stated while attempting to start the vehicle, the transmission was clicking. There was a parking aid malfunction warning light illuminated. The vehicle was taken the next day to an independent mechanic but was not diagnosed with a failure. The contact continued to drive the vehicle and the failure recurred. The contact stated that while exiting the highway at approximately 30 MPH, the vehicle lost motive power and stalled without warning. The contact was unable to restart the vehicle. The vehicle was safely pushed to a local mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The approximate failure mileage was 120,000.

Mileage: 120,000

The transmission has given trouble since the beginning of owning this 2012 Ford Focus and now it is in the shop as of 6-11-2022 and the Transmission Module Control is on back order. They say they reset it and my daughter could drive it but if it goes out again then it will be her bill bc the warranty will be out

Transmission module fails causing the transmission to disconnect from the drive wheels. (Transmission comes out of gear). Driver has no control of the vehicle speed or engine speed and this forces the driver to attempt to stop the car. The engine will continue to rev until the gas petal is released.

Back in October 2018, (& during the time Ford was settling their class action lawsuit against them regarding transmissions, clutches, the Powertrain Control Module, and more), I received another recall described by the National Highway Traffic Safety Administration (NHTSA) as: "NHTSA CAMPAIGN ID: 18V735000 October 22, 2018 Ford will notify owners & dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes & replace the CPV as needed. If the CPV is replaced, dealers will inspect & replace the carbon canister, fuel tank & fuel delivery module as necessary. The recall is expected to begin December 10, 2018. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full." I brought the vehicle in to have the recall taken care of and after a day of servicing the vehicle, I was told that the PCM was reprogrammed & the issues were fixed. A week or 2 later, I received notice that the issue hadn't been resolved & a new recall was issued regarding the very same thing. As reported by the NHTSA: "NHTSA CAMPAIGN ID: 19V515000 July 5, 2019 Ford will notify...(same text as noted above)" Then added, "(Ford) is recalling certain vehicles...previously recalled under 18V-735. The affected vehicles did not have the PCM updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system." Consequences are an excessive vacuum resulting in an engine stall while driving, w/o warning & w/o the ability to restart the vehicle, increasing the risk of a crash. Plus, uncontrolled release of hydrocarbons into the atmosphere. I've now failed emissions inspection due to an illuminated check engine light (OBD2 error code P1450) and I therefore cannot get my car registered. The dealerships now deny my vehicle ever being part of these recalls & state I musn't be taking care of the vehicle.

The contact owns a 2012 Ford Focus. The contact stated that while his son was driving, the vehicle was jerking. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the transmission and PCM needed to be replaced. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance, but no additional assistance was provided. The contact related the failure to NHTSA Campaign Number: 13V523000 (Power Train). The approximate failure mileage was 169,000.

Mileage: 169,000

The contact owns a 2012 Ford Focus. The contact stated that while his son was driving, the vehicle was jerking. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the transmission and PCM needed to be replaced. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance, but no additional assistance was provided. The contact related the failure to NHTSA Campaign Number: 13V523000 (Power Train). The approximate failure mileage was 169,000.

Mileage: 169,000

The contact owns a 2012 Ford Focus. The contact stated that while her daughter was driving approximately 65 MPH, the vehicle was shuddering and jerking. The transmission was shifting in and out of neutral(N). The transmission malfunction service now and check engine warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 165,618.

Mileage: 165,618

Transmission failure

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to a dealer where she was informed that the TCM (Transmission Control Module) was defective; the TCM was repaired under warranty. A week after the repair, the vehicle had failed to accelerate above 30 MPH while hesitating with the accelerator pedal depressed. Due to the failure, the vehicle was towed back to the dealer where the contact was informed that the TCM had failed again. The manufacturer was notified of the failure and informed her that the parts for the repair were on backorder. The vehicle was not repaired. The failure mileage was approximately 86,200.

Mileage: 86,200

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 25 MPH, the check engine warning light illuminated. Additionally, a message stated that the transmission was overheated and to pull over and let the engine cool down was displayed. The contact also stated that the automatic clutch was slipping, and the vehicle was difficult to start. The vehicle was taken to the local dealer who diagnosed a failure with the transmission control module. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 162,500.

Mileage: 162,500

The contact called on behalf of the son who owns a 2012 Ford Focus. The contact stated while the driver was driving approximately 55 MPH the vehicle began to downshift and the reverse gear was inoperable. There was a check engine warning light illuminated. The contact pulled over safely and then drove the vehicle to AutoZone. The vehicle was diagnosed with transmission module failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 155, 547.

Mileage: 155,547

The contact called on behalf of his grandmother who owns a 2012 Ford Focus. The contact stated that while his grandmother was driving approximately 45 MPH, the vehicle erroneously shifted in and out of gear. The driver safely pulled over to the side of the roadway and turned off and restarted the vehicle. The contact stated that the check engine and transmission warning lights were illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission was defective and needed to be rebuilt or replaced. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,000.

Mileage: 77,000

The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the vehicle would suddenly lose automotive power and stall. During the failure the message "system in park" would display. The vehicle was taken to the local mechanic who diagnosed that the transmission module was faulty and needed to be replaced. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 161,541.

Mileage: 161,541

The contact owns a 2012 Ford Focus. The contact stated while driving and shifting gears the vehicle stalled. The contact stated, “Stop Immediately” and “Check Engine” warning lights were illuminated. Additionally, an audible warning chime was heard. The contact restarted the vehicle and the brake and power steering functionality were available. The contact had driven the vehicle to a local dealer where it was diagnosed and determined that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The failure was recurring and the contact had stopped driving the vehicle. The manufacturer had not been informed of the failure. The failure mileage was 110,888.

Mileage: 110,888

Transmission does engage and slips. Eventually transmission warning light comes stating transmission is overheated. After you pull over for several minutes to let it cool down then trying to restart the car is very difficult. Pulling out into the road car is not safe. Transmission slips and will not engage making yourself a target to get hit by another car. Called Ford customer service at the advice of several service advisers because I was told that Ford had put out faulty transmissionson on the Focus and Fiesta"s. So I called Ford and I was told there is nothing Ford will do about this situation. I sent Ford a certified letter requesting for help to fix transmission, I was turned down. I called Ohio state Attorneys General Office, after communication was made Ford stated they will not repair vehicle. That the time given had passed and they will do nothing to repair thier bad transmission issue. The Attorneys Gennerals office told to file a complaint with you NHTSA.

The contact owns a 2012 Ford Focus. The contact stated while driving 70 MPH, the transmission failed to shift as designed. The contact stated that the transmission malfunction service now warning light was illuminated. The contact parked on the side of the road and turned off the vehicle. The contact stated that after restarting the vehicle, the warning light was no longer illuminated. The contact was able to continue driving to his destination. The contact continued to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact stated that the transmission malfunction service now warning light was again illuminated. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

The contact owns a 2012 Ford Focus. The contact stated while driving 70 MPH, the vehicle stalled inadvertently. The contact was able to restart the vehicle and continued driving; however, the failure reoccurred while driving. The contact was unable to veer to the side of the road and was unable to restart the vehicle. The vehicle was towed to the dealer where the transmission software was updated; however, the failure persisted. The contact stated that the transmission fault message was displayed. The vehicle was towed to the dealer where it was diagnosed that the transmission control module (TCM) had failed and needed to be replaced; however, the parts were on back order. The manufacturer was notified of the failure and informed the contact that the parts were not available. The manufacturer referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 115,000.

Mileage: 115,000

The contact owns a 2012 Ford Focus. The contact stated that the vehicle failed to start intermittently. The contact stated that several attempts were needed to start the vehicle. The contact stated that while attempting to reverse, the gear shifter failed to shift into reverse. The contact stated that while driving approximately 30 MPH, the vehicle started hesitating. The contact pulled over and had the vehicle towed to the dealer to be diagnosed. The contact was informed that the transmission control module failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the repair was no longer covered under warranty. The approximate failure mileage was 88,000. Consumer was told by a dealer Car with VIN 1FAHP3E26CL327697 is no longer under the warranty as it ran out 3 months ago. Ford is not willing to make the repair at no cost to us. Case number with Ford is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Mileage: 88,000

The contact owns a 2012 Ford Focus. The contact stated while his wife was starting the vehicle, the transmission malfunction warning light was illuminated. The driver continued driving to her residence. The contact stated he was unable to shift from park(P) to drive(D). The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.

Mileage: 42,000

I have a 2012 Ford Focus with transmission issues. It shudders when taking off, loses power when shifting and doesn't shift correctly. We have had overheating issues and stalling and not starting issues. It has to do (with my understanding) of the type of transmission they used in these vehicles.

The contact owns a 2012 Ford Focus. The contact stated while stationary at a stop sign and depressing the accelerator pedal, the vehicle started shaking and jerking forward. The contact stated that the check engine warning light was illuminated. The contact continued driving however, the failure was progressing. The contact was able to drive to his residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 76,000.

Mileage: 76,000

Car will not go in reverse. Code shows actuator clutch stuck. Replaced actuator. Repair shop suggested TCM, but was able to reset TCM and reverse worked once, but while in reverse, shifter will slip into N and D with just a tap, and no button depression. It only responded once, and now code is back. Unsafe by not being able to reverse out of harms way, and while in reverse can go into N or D inadvertently.

The contact owns a 2012 Ford Focus. The contact stated while driving 55 MPH, the transmission module service now message displayed on the instrument cluster and the check engine warning light was illuminated. The contact stated that the vehicle decelerated to 20 mph and the transmission shifted independently into neutral. The contact stated the ABS and traction control activated independently with the ABS and traction control warning lights illuminated. The contact was able to exit to a nearby gas station at 5 mph and the hill ascent assist not available message was displayed on the instrument cluster. The contact depressed the brake pedal and parked the vehicle on the hill. The contact waited 5 minutes before restarting the vehicle and stated that the ABS and traction control warning lights were off. The contact continued to drive and while approaching her residence the vehicle began to decelerate again. The contact called the local dealer and made them aware of the failure. The dealer had no appointment availability until 2023. The contact called another local dealer, Ray Skillman Ford (1250 US-31, Greenwood, IN 46143, (317)885-9800) and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 83,000.

Mileage: 83,000

The contact owns a 2012 Ford Focus. The contact stated that while parked in the driveway when the check engine light illuminated. The contact attempted to turn the vehicle on however the engine only revved. The contact took the vehicle to a certified mechanic who diagnosed that the crankshaft failed and banded the transmission. The vehicle was involved in a previous recall for the same failure and was remedied previously. The mechanic stated the failure was caused by the same repair as before however the vehicle had not been repaired again. The manufacturer was made aware of the failure. The approximate failure mileage was 10,000.

Mileage: 10,000

The contact owns a 2012 Ford Focus. The contact stated that while attempting to reverse the vehicle with the gear shifter in reverse(R), the vehicle failed to respond. There was no warning light illuminated. The vehicle was taken an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was contacted or notified of the failure. The contact received notification of NHTSA Campaign Number: 13V523000 (Power Train) however, the VIN was not included as only the electric models were included in the recall. The approximate failure mileage was 140,000.

Mileage: 140,000

The contact owns a 2012 Ford Focus. The contact stated that the vehicle shuddered while accelerating from being idle. The vehicle hesitated to properly accelerate. The vehicle was taken to the dealer and diagnosed with a defective TCM module. The dealer reprogrammed the TCM module however, the failure persisted. The vehicle was taken back to the dealer and the contact was informed that the transmission clutch failed and needed to be replaced. The contact stated that the failure persisted and the vehicle had been inoperable. The manufacturer was made aware of the failure and informed the contact that the vehicle was not covered under an extended warranty. The approximate failure mileage was 62,000.

Mileage: 62,000

Automatic transmission on 2012 Ford Focus SEL hatchback has been stalling. I drive on heavily traveled highways, leading me to be at risk of a major traffic accident if my car loses power. Transmission also whine and grinds really hard. Dealership is aware of the issue, but refuses to recall these faulty transmissions, leaving several thousands of people at risk of losing power and getting hit. Has been inspected by the dealer and multiple mechanics, all point to transmission issues from a faulty factory clutch system.

I started feeling the transmission having problems going into 1st or 2nd. started right when I hit 90,000 miles. It would shutter like there wasn't enough power but only in lower gears. I've had the car since 2013 and now I have to be extra careful when I put the car in reverse because if the shifter is hit, it will slide the car into either neutral or drive, depending if the shifter is hit up or down. I was never contacted about a a transmission issue by Ford or my dealership. If this is a problem with Ford Focus 2012-2018 then why are customers not being contacted regarding this safety issue.

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. Upon inspection, the contact noticed there was oil leaking onto the inside of the hood. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

The contact owns a 2012 Ford Focus. The contact stated that while attempting to reverse the vehicle, the vehicle failed to move. The vehicle was restarted and failed to drive. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the TCM needed to be replaced. However, the parts were on back order. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 29,000.

Mileage: 29,000

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration and then lost motive power. The vehicle was towed to the dealer where it was diagnosed that the TCM needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

Recently, my 2021 Ford Focus began intermittently shuddering when shifting between first and second gear. Also, the reverse gear intermittently does not enage and will have to physically push the vehicle backwards in order to shift back into first gear.

A check engine light appeared on 5/12/2022 car experienced lack of power from accelerator with transmission slippage pulled off of road and car failed to go into any gears had to turn off engine let car sit and then restart for it to engage. 5/13/2022 car went to local mechanic it was diagnosed that TCM (transmission control module) was bad and we needed to take to ford dealership. 4/20/22 while driving to ford dealership the car would not accelerate or change gears several times during trip. Ford dealership mechanic said that the part TCM was on "indefinite backorder". The car is to dangerous to drive.

transmission control module malfunction was covered under extended warranty and I am 11 months outside the window for repair but think it should be covered for the lifetime of the car

PCM/ECM SOFTWARE INADEQUATE TO DETECT A STUCK OPEN CANISTER PURGE VALVE(CPV) YES IT IS AVAILABLE FOR INSPECTION UPON REQUEST. AFTER RECALL SERVICE WAS PERFORMED THE 2012 FORD FOCUS SE SLIPPED OUT OF GEAR.THE CAR STALLED.THE VEHICLE STOPPED COMPLETELY WHILE DRIVING IN TRAFFIC. THE VEHICHLE SHOOT HAD NO POWER.THE MESSAGE CENTER DISPLAY SAID ENGINE MALFUNCTION,TRANSMISSION FAILURE AND STARTING SYSTEM FAILURE. THE VEHICLE WAS TAKEN BACK IMMEDIATELY TO THE FORD CERTIFIED SHOP.THE VEHICLE DID NOT HAVE ANY PROBLEMS UNTIL RECALL SERVICE WAS PERFORMED. YES THE VEHICLE WAS INSPECTED AGAIN .THERE WERENT ANY WARNING LAMPS OR MESSAGES OR ANY MECHANICAL OR ELECTRICAL OR SOFTWARE PROBLEMS .THE SYMPTOMS DID NOT BEGIN UNTIL AFTER RECALL SERVICE WAS PERFORMED BY A FORD CERTIFIED REPAIR FACILITY.FORD STATED IF THE VEHICLE EXHIBITED ANY ISSUES AFTER SERVICE WAS PERFORMED TO TAKE THE VEHICLE BACK NTO WERE RECALL SERVICE WAS PERFORMED AND THE CAR WILL BE FIXED FREE OF CHARGE.THIS DID NOT HAPPEN THE CAR HAS 55 THOUSAND MILES ON IT .IT HAS SAT IN MY DRIVEWAY SINCE SEPTEMBER OF 2019. THE DOOR LATCHES COULD COME OPEN ON THEIR OWN.I WAS TOLD THAT RECALL SERVICE WAS PERFORMED ON MY 2012 FORD FOCUS SE BY THE FORD CERTIFIED MECHANIC FACILITY MIKE WHITE FORD OF CD'A IDAHO.IN FACT THEY NEVER PERFORMED THE BREPAIRS OR EVEN LOOKED AT THE DOORS.AFTER REPAIR WORK WAS SUPPOSEDLY DONE I RECEIVED A LETTER STATING THAT SERVICE WAS NOT DONE AND TO TAKE MY CAR BACK TO THE SAME PLACE THAT DESTROYED MY CAR IN THE FIRST PLACE .FORD MOTOR COMPANY REFUSES TO DO AS THEIR RECALL LETTER STATED.FORD MOTOR COMPANY DENIES ANY FAULT CONCERNING MY 20123 FORD FOCUS .ITS BEEN ALMOST THREE YEARS OF ME TRYING TO GET MY CAR REPAIRED.THE FORD MOTOR COMPANY ABSOLUTELY KNEW THE 2012 FORD FOCUS HAD MAJOR ISSUES .THEY CHOSE TO SELL THE CAR TO THE CONSUMERS ANY WAY.

The contact owns a 2012 Ford Focus. The contact received notification of NHTSA Campaign Number 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle failed to move in reverse. While driving, the vehicle failed to accelerate above 10 MPH. Additionally, while driving the vehicle stalled. The service transmission message was displayed. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 172,000.

Mileage: 172,000

The contact owns a 2012 Ford Focus. The contact previously had the transmission replaced. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate. The vehicle was taken to the dealer where it was diagnosed with transmission clutch failure. The dealer informed the contact that the transmission clutch needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 121,000.

Mileage: 121,000

Transmission slipping issues on acceleration

While driving the vechicle it has problems accelerating and dies out in traffic to a rolling stop. I had the car diagnosed at a Ford dealership near me and was told it would be worse senario approx. $6500 to repair and that is because part of the transmission is $4000 alone. Despite the transmission issues reported on this vehicle the dealership would not comp any fixes. When in reality my problem is the same as many other owners that reported this issue. The difference is the car is newer to me but was previously owned. This is bad that Ford released a faulty transmission and leaves the owners with the burdon to repair.

My wife was pulling out from grocery store into highway when car jerked and almost stalled out!

For the past few months there has been a grinding type sound when shifting down to third. Then It went to shifting up to second and it doesnt want to shift out of second without jumping forward.

When i got to accelerate car will rev to high rpms and when i let go of the gas pedal it will shift to nxt gear then do it again, i have to let go of the gas pedal for it to shift correctly

The contact owns a 2012 Ford Focus. The contact stated that the vehicle failed to respond while in reverse. The contact stated no warning light was illuminated. The vehicle was taken to a local mechanic where it was diagnosed with needing the transmission replaced; however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 118,000.

Mileage: 118,000

was driving down the highway at 65 mph and went to accelerate and the transmission dropped out of gear and would not catch could not accelerate all you could hear is car reving in rpm was almost in a accident no warning light came on. Just driving regular speed the car the car with not shift properly and just Rev up in rpm and warning light will come on saying transmission hot pull over and transmission malfunction. When you take off from sitting still it will jerk and take forever to get up to speed.

The contact owns a 2012 Ford Focus. The contact stated that while attempting to accelerate at various speeds, the vehicle would shudder and shake, the check engine light would illuminate, and the clutch would become stuck. The vehicle was taken to the local dealer who diagnosed that the clutch needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The contact indicated that the clutch was previously replaced on three separate occasions. The failure mileage was 25,000.

Mileage: 25,000

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission warning message was displayed. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The failure recurred. Additionally, the vehicle was unable to reverse. The vehicle was taken back to the dealer. The dealer diagnosed that the failure was related to a Customer Satisfaction Program Campaign Number: 14M02 (Transmission Control Module Extended Warranty Coverage) associated with the VIN; however, the warranty coverage had expired. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was 149,929.

Mileage: 149,929

The contact owns a 2012 Ford Focus. The contact stated while driving 30 MPH and depressing the accelerator pedal, the RPM would rise however, the vehicle would decelerate. The contact stated the transmission fault warning light was illuminated. The contact turned off the vehicle for 5 minutes before restarting and driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission and clutch to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 105,000.

Mileage: 105,000

Transmission slips and car shudders when gears shift. Car stalls slightly when moving forward.

The contact owns a 2012 Ford Focus. The contact stated that while driving at 30-35 MPH, the vehicle inadvertently started shuddering. The check engine and other unknown warning lights illuminated. The contact veered to the side of the road and turned off the vehicle. The contact restarted the vehicle and drove; however, the vehicle was shuddering significantly and increasingly while driving. The vehicle was taken to the dealer who diagnosed that the transmission clutch and the TCM had failed. The manufacturer was notified of the failure and referred the contact to NHTSA. The vehicle was not repaired. The approximate failure mileage was 79,950.

Mileage: 79,950

While driving transmission seems to start to slip and then fails. Upon further research, found that there is a known issues with the TCM on vehicle. This issue came about while driving in traffic and could have caused an accident when the transmission stopped working if I was unable to get into a parking lot before it stopped working.

The transmission fails to engage 2nd gear from time to time so it will start to go then go to neutral many times leaving you in the middle of intersections.

Was driving along a curvy road when it suddenly down shifted and I had no safe place to get off the road. I continued to try and get to a safe place and then it went in to neutral and couldn't move at all. Thank goodness another car didn't come it could have killed me. It then went back into gear and I did make it to a safe place to pull over and call a tow truck. The said it needs transmission control module. By the look of all the complaints on the TCM they need a recall before someone gets killed.

Slow acceleration rough shifting in transmission E8 and E9 Code's detected on my OBD reader at auto zone

I need to change my transmission control module

Loss of power on major highway. Could have been hit in the back because car just stopped moving. Dash board had lights flashing, no up hill movement, transmission check immediately, no shift, check engine it was lite up like a Christmas tree. I was scared I was going to get killed. transmission- yes, towed to Steet-Ponte Ford dealer, nothing wrong, no reps called, lights first appeared at that moment, took car home worked for one day and repeated the same problem. Took it back to the dealer and they replaced a part in the clutch and said if that didn't work a fork would have to be replaced for $1,500 also I had to pay for the first repair $300. Took it home worked for 3 days and is still sitting in drive way

I've already lost count of how many times I changed the transmission of this car and now I have to change it again. So I don’t know what to do now Thank you

Before taking a cross country trip in July 2020 the vehicle was taken to a local Ford dealership and asked if there were any outstanding issues to do with the transmission or otherwise. The car was acting up some with shifting. They stated there was nothing and no issues. Of course they did not document this on the service ticket. On September 23, 2021 when pulling into a parking lot, a loud noise happened and warning lights (check engine and transmission reset) came on and then barely made it out of the path of the main road. Once in the parking lot, the car would not reverse. We managed to get the car pushed out of the way. Once the ignition was shut off, it took multiple attempts to restart, finally restarting in Neutral. The vehicle was towed to a different Ford dealership where we are told it's throwing codes related to the PCM Module for the transmission. After calling Ford Motor Company, we discovered the car was originally purchased in July 2011, so we are just outside of the 10 year extended warranty on this issues by a little over two months. We are the second owner and it only has about 90,100 miles, which is under the extended warranty mileage of 150,000. Ford Motor Company Customer Service has stated multiple times that I will get a call by a supervisor in one business day after I've asked to speak to a supervisor. I have yet to get a call back after a week and a half of trying. We have not had the car repaired as of yet since they won't call me back or escalate me to anyone.

Ok when I start the car and turn the key to on but I have to wait a second and during that second inside the engine it's like it sounds like when u change disc song on a jukebox and then when it does that then I could start the car but as of now nothing works or drives and barley bought it not even month ago from personal owner,but some advice and help please thank you.

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 25 MPH, the vehicle failed to accelerate as it was losing power. The contact stated that it felt like the vehicle was unable to shift gears. No warning lights were illuminated. The vehicle was taken to the dealer who stated an issue with the transmission and recall with the fuel tank. The contact stated that the PCM was updated to the latest calibration. The vehicle was serviced for NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages). The failure recurred a year later after the recall service. The vehicle was taken back to the dealer who stated that the clutch needed to be replaced. The manufacturer was notified of the failure and no assistance was offered as the extended warranty had expired. The failure mileage was approximately 95,000.

Mileage: 95,000

My car has been shuddering but nothing ever pops to sensor there’s a problem. My car only has 109k miles on it. Serviced pretty regularly I think the transmission is going out and I have only had the car since November of 2019. If I would’ve did my home work I would’ve went with a Honda. Now my car won’t reverse or go any faster than 15 mph

Shift fork calibration not learner #P287B . .Shift Fork A Position Circuit Range #P2832.. Shift Fork A Position Circuit #P2831

The transmission went bad and I had to replace the clutch , the car would not go in reverse and left me on a busy street , the car also will turn off if the gas in under 80 miles til empty

The transmission is not shifting properly and looked online. Ford has had this issue with lots of the 2012 Ford Focus SEL’s and there is lots of opinions on how to fix it. But the issue is the same. There need to be a recall. I just bought this on 8/23/3021 and it has 53000 miles. Please get Ford to fix this issue. It is dangerous what if I was on the highway! I hope it’s not to late for Ford to fix this. I notice it when I first bought it. I would start accelerating from a light and 1st 2nd or 3rd great as I was accelerating it was having difficulty shifting and was stuttering. I first thought I wasn’t driving it right like I was accelerating to slow maybe not enough throttle. Then I left this morning and once I turned of my block the car started shuttering and had huge problems shifting in to 2nd and 3rd. I couldn’t even accelerate turned it around. Drove back to my house and called the dealership. There towing it to the dealership and are going to look into the problem. This is unfair I just bought it. And if Ford had done the right thing and made a recall for it I wouldn’t be having this problem in 2021 with a Ford Focus SEL with 53000 miles on it. Thank you for listening. [XXX], Colorado INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

I bought the car in 2012. It has not run properly since that year. We took it in for computer flashes and the recalls each time they asked and several times more because the lurching, shuddering, and delayed acceleration would always come back. I had to readjust how I drove the Ford Focus compared to any other car knowing that it sometimes stuck or delayed in acceleration. It also would sometimes jolt forward. It rolls back once at a stop sometimes while the car is running. I would have to adjust how far ahead I pulled from people in lines to make sure they had enough space between parking or in line so I didn't roll back and hit them. My car died in the middle of the road on way to get gas back in 2017. We took it in to get looked at and cost hundreds of dollars to fix a fuel tank that suctioned in on itself. We found out a year later there was a recall for that same issue. It was supposed to fix the fuel gauge reading issues too but even after being "fixed" it still never read right. I could never tell what the actual contents of my fuel levels were which is dangerous especially on long road trips. The struts started to leak and go bad well before they should have. This car is totally unsafe between the constant transmission/computer issues, the fuel tank system, door latch recalls (2 of them). We had to have the radiator replaced because one of the Ford Service Centers screwed something up when they did the clutch recall. It broke down while driving the day after the clutch replacement and was overheating. They admitted their fault and replaced it for free thankfully but why did they have to be in there in the first place? Ford needs to finally recall all of these vehicles and make it right. My family has been lifelong Ford vehicle owners and I'm about at the end of my rope with this car.

My car was always serviced by local Ford dealership. Yesterday my car would not go into reverse. I called the Ford garage here in WIlliamsport Pa and the told me that they could not work on it until 9/1 as the man who dealt with transmissions was backed up. The man in the service department told me to have the car towed to the Ford garage and if they get a cancelation they would work on it sooner. I called onstar and they arranged to toll my vehicle tomorrow. I bought my car new and never had any problems until now. I read all the complaints filed for this make and model and it seems I am not the only one with this drive train problem.

Transmission is dangerous. Vehicle stutters through 1st gear continuously, as if the clutch is constantly slipping. This is most prevalent on hot days. The only way to get around this condition is to floor it from stop. This hesitation and unreliable application of power could cause accidents as the afflicted vehicle tries to turn onto a road where traffic does not stop. I have developed the habit of expecting my vehicle to basically die during the turn, and thus will not turn without a very large (sometimes unreasonable) margin of time to clear the turn. This hesitation may also increase the risk of being rear-ended by another vehicle who expects the afflicted vehicle to accelerate as normal. This transmission issue is part of a class-action settlement with Ford, arbitrated by CAP Motors under Ford PowerShift Transmission.

I was driving down the freeway in the middle lane and all of a sudden my car went into neutral and I could not get rpm's to go past 1500 and I was stuck with rush hour traffic blowing horns at me and I coasted to a stop could not get over to the breakdown lane so I sat in the lane till a man in a pickup pushed me over to the side of the road. I had no money for a tow so I called a friend to come and help me get it home we pulled the car to my house and I started trying to figure out what is wrong, internet said the other Ford Focus problem is in the clutch actuators and to replace both top and bottom and that would fix the problem well none of the parts houses had a listing for clutch actuators so I went on Ebay and found several for all different prices I checked with the Ford dealership and they had them for $160.00 per actuator, too much for my budget so I purchased two actuators from Ebay after waiting a week for them to be delivered I installed them and it did not work same problem check engine light stayed on and my hand held checker even after clearing the trouble code P0805 came back and here I set no car I called the ford dealership and they said it would be a month or longer before I could even get an appointment and it would cost several hundred dollars to fix my car. I am very upset over this whole ordeal. I have been looking on the internet and it appears that the 2012 Ford Focus is one of the worst vehicles and it has many problems and what I went through it is a very dangerous vehicle to be on the road!

The transmission clutch had a recall. It was repaired . 14,000 miles, 2.5 years later the same problem arose. Ford denied anything being wrong with it. Took it into dealership for a different recall and the slipping occurred again which wasn’t there when previously taken in. When bought car, salesman stated that was the normal way the car ran.

Transmission Control Module failed. Check engine warning light came on, vehicle began to lose power, so I pulled over. When I attempted to put the car in reverse, it would not respond. Car had to be put in neutral, pushed onto the street before it would go into ‘Drive’. Car was sluggish and would only go a maximum speed of 20mph. Dealer has confirmed that the TCM is faulty. There were no prior warning lights or incidents to indicate that there was a problem - the check engine light came on and there was an immediate loss of power and no reverse. Ford Motor Company customer service has been contacted, but they refuse to do a warranty repair because the warranty was exceeded by 1 month by the time I was able to get a diagnosis by the dealership. The car is well below the covered 150,000 warranty on the TCM. There are 126,672 actual miles on the car as of 7/29/2021. There currently is a class action lawsuit because of these TCM issues with Ford Focus vehicles. The TCM replacement part is currently back ordered and has been for weeks, according to the parts manager at the dealership. Since that is the case, I am unable to get this vehicle repaired, or even get a good estimate when a part may become available, therefore, I don’t yet have any repair receipts to provide at this time.

Car stumblinhg, shuttering and hesitates. Woodhouse Ford replaced or worked on my transmission in 2017 but apparently the parts were either faulty or they did not repair properly. I do not feel as if I should have to spend the money to have a faulty part replaced again after just four years and considering this has been an issue in 2012 Ford Focuse's and Ford is completely aware of the transmission problems I feel as if I a being ripped off. My car needs to be fixed for free along with the door latches that are currently on recall and the dealership refusing to replace them.

Upon accelerating the car vibrates and hesitates. I was almost hit entering an interstate due to this hesitation. It "feels" like it is slipping. I did return it to the place of purchase and they sent it to a Ford dealership. The used car lot indicated that Ford did a computer reset. It seemed better for a short bit, long enough for the computer to "relearn" driving habits and it began again, only worse this time.

First the dashboard panel went out , came back on several times , then it refused to start on the first and second tries , nothing just dead . Then the transmission was acting like it was slipping for no reason just when you stopped suddenly , then reverse went out with no warning . Check engine light came on . Now it won't crank and codes says it's a electrial problem . Low milage on this car . Why has it not been recalled ?

While driving the transmission light turned on, the car lost power, and began to sputter. I pulled over stopped the car, turned off the car, restarted the car, drove the car, and while driving it started to sputter again. After I arrived at my destination, let it sit for 8 hours, the car drove without issue but the transmission light continued to display. It seems dangerous to drive since loss of power could result in an accident.

Started the vehicle, it reported a transmission error and repair immediately message - the first indication of a problem. Drove home and made appointment to have transmission looked at. The car drove ok most of the way, then the transmission just slipped and died on the road in the middle of a construction site blocking traffic. After several minutes (after on site police called for a tow), the car restarted and was able to limp the last 1/4 mile or so to the shop. The transmission specialist referred me to Ford as they can't get the tools, suspected electrical. Towed to Ford. After waiting nearly 2 weeks for a diagnosis that only took several minutes, it was determined to be the transmission control module. It's a known issue and the warranty for this part is extended, however (1) if it had died on a major highway instead of a town road could have been a huge safety issue and (2) it's a known problem but Ford won't replace until it occurs, yet they have zero national stock and no idea when parts will be available.

Transmission continually is slipping. The dual clutch transmission is the problem. Ford settled a class action law suit regarding this type of vehicle. I was never notified.

The contact owns a 2012 Ford Focus. The contact stated that while driving the vehicle overheated. Additionally, the contact stated while accelerating the vehicle shakes and shutters. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the air conditioner, transmission module, thermostat sensor, and control fan module needed to be replaced. The contact was informed the head gasket was leaking oil. The vehicle was repaired however the failure recurred. The manufacturer was notified. The failure mileage was 41,260. VIN invalid

Mileage: 41,260

Several times, now, I have started the car and the none of the readouts were working (odometer, fuel level, etc.); the cruise control would not engage. After driving a few minutes they all came on. Today (6-14-2021) I backed out of the driveway and put it in drive. The transmission wouldn't engage. I shut it off and let it sit a couple of minutes and started it and it engage, this time, still no dash readouts. Two miles down the road the readouts came on. I went into town to do my business and when I went to come home, it did the same thing.

My Ford Focus Hatchback doesn't have much power. Driving down the interstate it lost power and then the transmission failed warning came on. I had to drive along the side of the interstate to limp the car home. This car sputters and jerks when driving. After I bought it I took it back to the dealer and he told me that its normal for this car to act in in that way. Now I know that is not the case that was the transmission starting to go out and they should not have told me it was ok. I see two other complaints like mine. I don't see a recall but I would sure like one to help pay for the repairs. I will have to have the car towed to the service center when they have an opening My phone number is: [XXX] Email is: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE DUAL CLUTCH TRANSMISSION IS SLIPPING. I CONTACTED FORD AND THEY INDICATED THAT THIS ISSUE IS NOT COVERED UNDER THE WARRANTY EVEN THOUGH A CLASS ACTION LAWSUIT HAS BEEN SETTLED REGARDING THIS TYPE OF VEHICLE.

I HAVE HAD THIS SITUATION HAPPEN IN SEVERAL DIFFERENT SCENARIOS. ESSENTIALLY, THE TRANSMISSION DOES NOT KNOW IF THE VEHICLE IS IN PARK / REVERSE / NEUTRAL / DRIVE AND THEREFORE I CANNOT SHIFT POSITIONS OR MOVE THE VEHICLE. SOMETIMES WHEN I TURN VEHICLE OVER, I AM PARKED BUT VEHICLE DOES NOT KNOW I AM PARKED (THERE IS P / R / N / D ON DASHBOARD AND USUALLY A GREY BOX INDICATES WHAT POSITION I AM IN. WHEN IT DOESN'T KNOW WHERE I AM, THERE IS NO GREY BOX AT ALL). SOMETIMES THIS HAPPENS AFTER DRIVING, THEN I PARK AND SIT IDLE FOR A BIT, THEN TRY TO LEAVE BUT VEHICLE DOESN'T KNOW WHAT POSITION I AM IN. IN THE MOST DANGEROUS SCENARIOS, I WILL BE DRIVING!!!!! THEN THE VEHICLE DOESN'T KNOW I AM IN D AND WHEN I TRY TO ACCELERATE, I JUST REV ON THE ENGINE AS IF I AM IN NEUTRAL. I HAVE HAD THIS HAPPEN ON THE HIGHWAY AS WELL AS WHEN GOING SLOW. IT IS EXTREMELY DANGEROUS. THIS VEHICLE IS KNOWN FOR HAVING TRANSMISSION ISSUES (IT WAS NOT WELL KNOWN WHEN I ORIGINALLY PURCHASED THE VEHICLE). CAR IS CURRENTLY IN SHOP SO I DO NOT HAVE ANY INFO / FEEDBACK FROM FORD.

Mileage: 120,000

I HAD JUST PURCHASED FORD FOCUS USED. THE DEALERSHIP TOLD ME, THAT MY CAUSE RECALL DOES NOT STAND. BECAUSE IT EXCEEDED OVER 100,000 MILES. THEY SAID IT OUT OF WARRANTY. THEY TOLD ME TO PAY $3,400 ESTIMATION TO FIX THE CAR. I TOLD THEM RECALL DON'T EXPIRE. ALSO THAT FORD MANUFACTURES TELL ME UP TO 2012-2017 HAVE RECALLS ON TRANSMISSIONS ISSUES. I'M JUST UPSET THEY DON'T HOLD UP TO THERE STANDARDS WITH FORD AND I LOVE FORD MOTORS. THEY CAR STALLS AND WON'T GO INTO GEAR. IT HAS DIFFICULTY RESPONDING TO GEARS. I BOUGHT IT USED ABS NOTICE THE PROBLEMS. SO I HAULED IT IN TO THE FORD DEALERSHIP.

Mileage: 143,000

I'M STILL MAKING PAYMENTS ON MY 2012 FORD FOCUS SE. 3 DAYS AFTER BUYING IT THE CHECK ENGINE LIGHT CAME ON SAID CATALYST COVERTER IS PLUGGED UP. NOW THE TRANSMISSION IS MISSING UP. IT HAS NEVER ONE TIME PASSED THE EMISSIONS CONTROL TEST SINCE OWNING IT. THERE ISN'T A DAY THAT GOES BY THAT THIS CAR HASN'T THROW ME A DIFFERENT CODE FROM THE CHECK ENGINE LIGHT. I GOT SCREWED. THE CAR ISN'T SAFE TO DRIVE IDK HOW MANY TIME MY DAUGHTER AND I HAVE ALMOST GOT HIT BECAUSE OF THE CAR NOT MOVING WHEN GIVING THE GAS TOO IT. I TOOK IT TO THE FORD DEALERSHIP TO GET ALL MY RECALLS DONE AND THEY ONLY DID 1 RECALL AND THAT WAS THE TCM. THEY SAID THAT WOULD FIX THE TRANSMISSION PROBLEM IM HAVING. WHAT LIES

Mileage: 89,000

TL* THE CONTACT CALLED ON BEHALF OF HIS SON WHO OWNS A 2012 FORD FOCUS. THE CONTACT STATED HIS SON WAS DRIVING TO THE AIRPORT WHEN THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TOWED TO CHARLES GABUS FORD (4545 MERLE HAY RD, DES MOINES, IA 50310) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, SEVERAL MONTHS LATER THE FAILURE RECURRED WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT A MESSAGE ON THE INSTRUMENT DISPLAY SUGGESTED THAT THE VEHICLE BE SHIFTED TO PARK. THE VEHICLE WAS SHIFTED INTO PARK, RESTARTED, AND DRIVEN TO A NEARBY PARKING LOT. THE VEHICLE WAS THEN TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.*DT

Mileage: 66,000

FOR YEARS MY CAR HAS RANDOMLY SHUT DOWN WHILE DRIVING AND HAS BEEN NEEDED TO BE TOWED TWICE. IT AND HAS HAD 10 RECALLS PERFORMED, INCLUDING THE TRANSMISSION. MY CAR SHUT DOWN AGAIN ON MONDAY NIGHT COASTING ALONG A FLAT ROAD AT 45 MPH SO I DECIDED TO CALL FORD TODAY AND ASK WHAT NEW RECALLS HAVE COME OUT AND THEY STATED MY CAR HAS A FIELD SERVICE ISSUE FOR THE TRANSMISSION THAT IS COMMON BUT THEY HAVE NOT RECALLED IT. WHY? THEY ALSO MENTIONED THAT THEY HAVE TO LOOK INTO WHETHER OR NOT I WOULD HAVE TO PAY TO FIX THIS COMMONLY REPORTED PROBLEM.

Mileage: 66,500

I FEW DAY AFTER GETTING THIS CAR I FELT A HESATATS GOING IN TO 2 GEAR SHORTLY LATER I TOOK IT HAD IT DIAGNOSED BUT THEY SAID IT WOULD BE ABOUT $70 UNLESS IT WAS A RECALL ON IT SO THEY DID THE SAID THE TCM WAS OUT AND IT HAS A RECALL ON IT BUT ALSO I NEED A CLUTCH AND THAT WAS $4000. SO THEY FIXED IT AND IT'S IT ALL GOOD NOW ABOUT 2 NO. LATER I WAS STOPPED AT A RED LIGHT WITH A SUV IN FRONT OF ME I HAD MY FOOT ON THE BRAKE AND IT STARTED FELLOW WRITING IN THAT SHOP FOR YOU MADE ME HIT THE SUV IN FRONT.OF ME, IT STARTED DOING THE OTHER STUFF AGAIN I FELLED MY GAS UP AND TRIED TO START IT BUT IT WOULD START I SEAT THE A LIL THE TRIED IT AGAIN IF STARED JUST WHEN I STARTED DRIVING IT WAS JERKING REALLY BAD I STOP AT THE CLOSEST PLACE I CAN GET A DIAGNOSTIC BRAND ON IT THE SAID IT WAS SOMETHING IN THE GAS TANK SO I TOOK IT BACK TO THE FORD PLACE CAUSE THE WAS A RECALL ON SOMETHING TO DO WITH THE GAS TANK THEY FIXED IT ONES AGAIN BUT SHORTLY AFTER THAT MORE STARTED GOING WRONG THE HAZARD LIGHT WOULDN'T WARM, PUT IT REVERSE IT WOULD DO ANYTHING BUT SET THERE AND RAISE MY RPM'S, BUT THEN IT STARTED WORKING AGAIN SO WE KEPT ON DRIVING IT, IT WOULD JUST DO ALL THESE THINGS OFF AND ON OTHER THAN THE HAZARD LIGHT NEVER WORKED AGAIN , DRIVING DOWN THE ROAD WANT ABOUT 5MILES IT WAS RUNNING HOT SO I PULLED OVER AND KILLED IT AND CALLED MY DAD HE CHECKED ALL THE FLUIDS THE WHERE FINE BUT I TRIED TO START IT IT WOULDN'T START SEAT THE A LIL THE IT STARTED SO I TOOK IT TO THE SHOP I ALWAYS USED ON SOME OF MY CARS THE SAID IT WAS MY FAN IT WAS $400. GOING DOWN THE HWY 70MP IT STOPED ACCELERATING THE RPMS WENT DOWN TO LITTLE PAST ONE LIKE I WAS SITTING IDLING PULLED OVER ON THE SIDE OF THE HIGHWAY WITHOUT CAUSING AN ACCIDENT I HAD TO TURN THE CAR OFF THEN I RESTARTED AND THEN SHIFTING DOWN THE ROAD AGAIN BUT STILL HAVEN'T ALL KINDS OF PROBLEMS THIS CAR IS PROBABLY A DEATH TRAP

Mileage: 128,000

THE 6 SPEED POWER ASSIST TRANSMISSION HESITATES. SHIFTS ROUGHLY, AND SHUTTERS WHEN SHIFTING. THE HESITATION IS SOMETIMES FROM A DEAD STOP AND THAT'S A HAZARD WHEN ENTERING TRAFFIC. MOSTLY HIGHWAY DRIVING. THIS HAS BEEN ONGOING. IT WAS REPAIRED BY THE DEALER ONCE BUT IS HAPPENING AGAIN.

Mileage: 110,000

I STARTED MY CAR THIS MORNING TO WARM UP, I LIVE IN MAINE, SO AFTER 10 MINUTES I WANT TO GO TO WORK AND MY POWER STEERING WAS OFF , I COULDN'T TURN THE STEERING WHEEL EASILY LIKE NORMAL AND THE CAR WAS RUNNING. GOOD THING IT DIDN'T HAPPENED LATER TONIGHT ON HOCKEY 🏒 PRACTICE WITH MY SON. IT'S VERY BIG SAFETY ISSUE. PLEASE ADVISE. THANKS.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND DROVE HOME. THE CONTACT TOOK THE VEHICLE TO GIBBES FORD (2840 ST MATTHEWS RD, ORANGEBURG, SC 29118) WHERE THE FAILURE WAS DIAGNOSED AS A TRANSMISSION FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE VEHICLE FAILED TO START AT THE DEALER AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN RECALL AND THE TRANSMISSION WAS REPLACED AT HILBISH FORD (2600 S CANNON BLVD, KANNAPOLIS, NC 28083) HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 168,919.

Mileage: 168,919

SE DESCONECTA LA VELOCIDAD MIENTRAS EST EN MARCHA EL VEHCULO (SE QUEDA EN NEUTRO)N

Mileage: 40

THE CAR HAS TRANSMISSION PROBLEMS SOMETHING EVERY COMMON IN THIS MAKE. THIS HAS CAUSED ME TO ALMOST GET IN SOME ACCIDENTS BECAUSE OF THE SKID CREATED BY THESE TRANSMISSION PROBLEMS. THE CAR IS VERY JUMPY AND WILL SKID WHEN THE TRANSMISSION ACTS UP. THIS HAPPENS WHILE DRIVING, ON THE MOVE OR WHEN I START TO MOVE AFTER BEING STATIONARY FOR A FEW MOMENTS.

Mileage: 1

I WAS DRIVING HOME AND IT STARTED TO SHIFT INCORRECTLY AND LUCKILY I WAS CLOSER TO HOME. BY THE TIME I HAD TO TURN INTO MY DRIVEWAY IT QUIT SHIFTING ALL TOGETHER. MY DOOR LOCKS DO NOT LOCK, I'VE HAD TO BUNGEE THE REAR DOORS TOGETHER. MY MIRRORS DO NOT WORK. ALSO THE FUEL GAUGE DOESN'T READ CORRECTLY.

Mileage: 120,000

ALREADY HAVE AN OPEN INVESTIGATION WITH YOU GUYS ALREADY. I JUST WANTED TO ADD ON ANOTHER ISSUE. AFTER GETTING THE CAR SERVICED FOR TRANSMISSION ISSUES,OT SEEMS LIKE THE CAR RIDES WORSE THAN IT DID BEFORE. IT IDLES REALLY ROUGH. THE CAR SHAKES VIOLENTLY. IT'S REALLY A GAMBLE ,IN MY EYES,TO DRIVE THE CAR. I RARELY FEEL SAFE AMD TRY NOT TO TAKE MY FAMILY ANYWHERE FOR FEAR OF WHAT MIGHT HAPPEN. THERE HAVE BEEN NUMEROUS INCIDENTS WITH THESE ISSUES,THE LATEST AFAIN BEING ON 12/22/20

Mileage: 93,000

MY 2012 FORD FOCUS CONTINUOUSLY OVERHEATS. I'VE SEEN THAT THE COOLANT RESERVOIR REGULARLY NEEDS TO BE REFILLED. (NOW UP TO 4 TIMES A WEEK). I'VE HAD THE CAR LOOKED AT NUMEROUS TIMES AND NO ONE CAN FIGURE OUT WHAT IS GOING ON. I'VE REPLACED THE WATER PUMP,THERMOSTAT,AND THERE SEEMS TO NE NO LEAKS ANYWHERE. I'M AT MY WITS END. THIS IS A VEHICLE THAT ME AND MY FAMILY USE REGULARLY WHEN POSSIBLE. IT. THIS PAST WEEK,(12/22/2020), THE CAR OVERHEATED AND STEAM SPEWED FROM UNDER THE HOOD WHILE WE WERE ALL IN THE VEHICLE. THIS HAPPENED WHILE DRIVING HOME ON 125TH ST IN NYC. WHILE WE STOPPED TO GET PIZZA,I NOTICED STEAM BILLOWING FROM UNDER THE HOOD. CHECK IT OUT AND SAW ANTIFREEZE SPEWING OUT FROM THE FIREWALL AND LEAKING ONTO THE GROUND.

Mileage: 93,000

TRANSMISSION CLUTCH FAILS AND CAR JERKS AND BECOME UNRESPONSIVE .

Mileage: 99,124

MY CAR IS SHUDDERING WHEN I GO TO ACCELERATE

I HAVE RECENTLY HAD PROBLEMS DRIVING MY VEHICLE , IT STARTED JERKING AND ALMOST STOPPING IN THE MIDDLE OF THE STREET WHILE DRIVING . THIS IS A SAFETY ISSUE AND MY TRANSPORTATION FOR MY KIDS AND MYSELF TO COMMUTE 25 MILES TO WORK , AND AT ONE POINT MY DRIVER DOOR LATCH HAD BROKE AND I HAD TO HOLD MY DOOR SHUT WHILE DRIVING . IT WAS VERY SCARY . I'VE TAKEN IT TO FORD DEALERSHIP AND THEY WANTED TO CHARGE ME $7,000 FOR A NEW TRANSMISSION AND SAID THE RECALL FOR THE TRANSMISSION IS EXPIRED . BUT THAT RECALL WAS FOR WHEN THE PREVIOUS OWNERS HAD IT. LOMPOC HONDA DEALERSHIP SOLD ME A LEMON IN 2015, I FEEL THAT I SHOULD BE COMPENSATED OR GET A REPLACEMENT ON THE VEHICLE . I OWE $4,800 IN PAYMENTS ON THE CAR.

Mileage: 132,800

I BOUGHT THIS VEHICLE IN 2018 AND HAVE HAD MULTIPLE ISSUES WITH THE POWERSHIFT TRANSMISSION. IN RELATION TO THE FAULTY DPS6 POWERSHIFT DUAL-CLUTCH AUTOMATIC TRANSMISSION, 2012-2016 FOCUS SEDANS AND HATCHBACKS WERE AFFECTED. THIS VEHICLE HAS BEEN INTO THE FORD DEALERSHIP MULTIPLE TIMES TO FIX THIS ISSUE, WITH NO SUCH LUCK. I WAS TOLD THAT I CAN EXPECT THE TRANSMISSION TO CONTINUE WITH THE SHUDDERING, HESITATION WHILE DOWNSHIFTING, HESITATION WHILE ACCELERATING, STALLING, SLIPPING, BUCKING, JERKING. I SPOKE WITH THE DEALERSHIP THAT I PURCHASED IT FROM AS WELL, AND THEY DIRECTED ME TO FORD. NOW, THE TRANSMISSION HAS GONE COMPLETELY OUT AND THE CAR IS NO LONGER DRIVABLE. I WAS DRIVING DOWN THE ROAD AND GOT THE WARNING THAT THE TRANSMISSION IS OVERHEATING AND IT NEEDS SERVICE. I SPOKE TO THE FORD DEALERSHIP, HOWEVER, IN ORDER TO HAVE THE CAR LOOKED AT TO SEE IF IT IS COVERED UNDER ANY WARRANTY OR RECALL, I NEED TO PAY THE SHOP FEES TO GET IT DIAGNOSED. NOT SURE WHERE TO GO FROM HERE, AND NOW I DO NOT HAVE A VEHICLE.

Mileage: 101,000

FORD FOCUS FAMOUS STEERING ASSIST FAULT ,LIGHT ON NO STEERING AND U3000 CODES WELL IM ASE CERTIFIED RETIRED AND FORD IS YANKING CUSTOMERS AND DEALERSHIPS LIE .FOR A BRIEF MOMENT YOU MAY ASLO HAVE A HIDDEN CODE U140 ,RUNNING SCAN SHOWS MALFUNTION LIGHT DEACTIVATED NOT SURE IF THIS IS TIED TO REFLASHING ECM OR SOME COVER UP I WILL FIND WHAT WAS DONE . THE CODE U3000 FORD SAYS DIFFERANT AFTER INVESTIGATING THE ENTIRE CAR GROUNDS ,GROUNDS TO ALUMINUM,SOME SHIELD TO PROTECT THE PSCM WHAT ,,,,THAT WILL BE FIXED MY WAY IT ALL COMES TO HEAT AND VOLTAGE ALSO MANY HOURS OF SEARCHING AND CALLING MODULE BUILDERS MINE WAS A U3300:53 DEACTIVATED PERIOD DEAD NO GOOD ,ALL THE SAME AND THE UNITS ARE ON THE FUSIONS AS WELL . I DEALT WITH DEALERSHIP JUST WIPE MY NOSE IS ALL ON AND OFF THE ASSIST FAIL HAPPENED MANY TIMES AND AS CLOSE AS THE PSCM IS TO THE HOT ,HOT PIPE I CAN SEE HEAT AND THE PUMP POORLY BUILT . SITTING IN A PARKING LOT FOR DOCTORAND COME OUT AND ASSIST STAYED ON NO CYCLE WOULD FIX . ANYONE WITH MECHANIC SKILLS DOWNLOAD FORSCAN RUN TEST BUT SAVE YOUR PROFILE TRUST ME ALSO LOOK UP AS BUILT CALIBRATIONS AND MAY WANT LOOK AT ETIS.FORD .... RECALLS THAT DEALERSHIP FAILED TO FIX GOOD LUCK

Mileage: 78,500

I HAVE A 2012 FORD FOCUS, VIN # [XXX] THAT I PURCHASED NEW AT FORD DEALER IN, AZ. AUGUST OF 2012. SINCE THEN I HAVE HAD IT TO 3 DIFFERENT DEALERSHIPS FOR TRANSMISSION SHUDDER, CAVITATION, AND SHIFTING ISSUES WHILE IN MOTION ON IN CITY. THE TRANSMISSION SHIFTING ISSUE PERSISTS TO THIS DAY. I ALSO HAVE FULL DOCUMENTATION AND REPAIR INVOICES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 19,604

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE VEHICLE FAILED TO START OCCASIONALLY. THE CONTACT SHIFTED INTO NEUTRAL THEN PARK AND THE VEHICLE STARTED. THE CONTACT ALSO STATED THE VEHICLE FAILED TO ACCELERATE. THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO LITHIA FORD LINCOLN OF FRESNO (195 E. AUTO CENTER DR, FRESNO, CA 93710) AND WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THE EXTENDED WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Mileage: 120,000

WHEN ATTEMPTING TO START THE CAR FOR WORK THE CAR STATED SYSTEM MALFUNCTION AND OIL CHANGE REQUIRED THEN LOCKED UP THE STEERING WHEEL. I THOUGHT MAYBE TURN IT OFF AND TURN IT BACK ON AGAIN SINCE WE GOT THE OIL CHANGED 2 WEEKS AGO, STILL POPPED UP ERRORS LIKE STEERING ASSIST FAIL. BEFORE THIS THE CAR STARTED HAVING SOME DELAYED SHIFTS, SHAKY AT LOWER SPEEDS ALONG WITH OTHER TRANSMISSION ERRORS. NOT SURE IF THEY ARE RELATED BUT EITHER WAY MY CAR IS OUT OF COMMISSION UNTIL ABLE TO BE TOWED AND SERVICED.

Mileage: 116,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT 2 SOLENOIDS, VALVE COVER AND RF SWAY LINK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.

Mileage: 133,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE ACCELERATOR PEDAL FAILED TO OPERATE PROPERLY AS THE VEHICLE DOWNSHIFTED INTO 1ST GEAR. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO RUSTY ECK FORD, INC. (7310 E KELLOGG DR, WICHITA, KS 67207) TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE TRANSMISSION MODULE FAILED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE SAME DEALER 4 OR 5 TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Mileage: 40,000

TRASMISSION MAL FUNCTION RUIN THE CLUTCH! THEY DON'T WANT TO PAY ME FOR THE REPAIR AND IS A COLLATERAL DAMAGE

BOUGHT THE CAR USED AT A PRIVATE DEALER AND ONLY HAD IT A FEW DAYS AND CAR STARTED JERKING THEN JUST STOP WOULDN'T GO IN DRIVE OR REVERSE. TOOK IT TO WAYNE COUNTY FORD THEY WHERE NASTY SO I LOOKED UP RECALLS AND THERE'S A RECALL ON THE TRANSMISSION AND A LAW SUIET THAT WAS WON. NO WARRENTY BUT IT'S A RECALL THAT THEY NEED TO FIX. WHEN CAR JUST STOPS IN DANGER OF GETTING HIT BY OTHER VEHICAL CAUSE IT WILL NOT MOVE. CAN NOT EVEN ASSELORATE IT DIES RIGHT DOWN. TOOK IT TO A LOCAL TRANSMISSION PLACE AND THEY SAID IT NEEDED NEW TRANSMISSION. IT'S LISTED WHEN U LOOK UP THROUGH FORD THERE'S A RECALL ON THE TRANSMISSION.

Mileage: 199,000

IN THE SUMMER OF 2019 MY AIR CONDITIONING STOPPED BEING COOL. I HAD TO REPLACE THE WHOLE AIR CONDITION AS IT HAD A HOLE IN IT. THEN IN JULY 2020 MY TRANSMISSION JUST DIED. IT STARTED TO SLIP AND IMMEDIATELY STOPPED. I HAD TO REPLACE THE WHOLE THING. WHEN I FIRST BOUGHT THE CAR I TOOK IT BACK TO THE DEALER TWICE COMPLAINING ABOUT THEY WAY IT SHIFTED. THEY TOLD ME THERE WAS NOTHING WRONG. IT'S A NEW KIND OF TRANSMISSION THEY SAID. I PUT UP WITH IT ALL THE TIME, THINKING I COULDN'T FIX IT. NOT THAT I'VE REPLACED IT AT 69K MILES, I REALIZED THAT'S NOT RIGHT.

Mileage: 68,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE VEHICLE WAS PREVIOUSLY TAKEN TO ALLAN VIGIL FORD (6790 MT ZION BLVD, MORROW, GA 30260) WHERE THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN RECALL. WHILE THE VEHICLE WAS BEING REPAIRED, SHE WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THERE WAS A RECALL FOR THE MODEL YEAR VEHICLE HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD JERK FORWARD WITHOUT WARNING. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

WAS DRIVING HOME FROM WORK ON SR 64 AND MY AT DINGED AND TOLD ME TO PULL OVER IMMEDIATELY ONCE SAFE TO DO SO CAR AT HIGH TEMPERATURE. WAS STRANDED FOR HOUR ON THE SIDE OF ROAD WAITING FOR TOW

Mileage: 135,000

AFTER RE-FUELING, CAR BEGAN TO MOVE, THEN STOPPED MOVING WHILE ENGINE WAS RUNNING JUST FINE. AFTER RESTARTING ENGINE 2-3 TIMES, CAR MOVED SLOWLY(<5MPH) DESPITE ATTEMPTS TO ACCELERATE. THE FIRST OCCURRENCE: AFTER LEAVING IT PARKED OVERNIGHT, CAR WORKED FINE. SECOND OCCURRENCE: I DROVE THE CAR (<5MPH) OUT OF PARKING LOT, ACROSS A CITY STREET TO FORD DEALER. BOTH TIMES, THE CAR WOULD NOT ACCELERATE AT ALL.

Mileage: 142,250

MY CAR SHAKES VIOLENTLY WHENEVER I MAKE TURNS. IT SHAKES AND HAS TROUBLE GOING FORWARD WHENEVER I DRIVE AFTER A STOP LIGHT TURNS GREEN. THESE THINGS ALWAYS HAPPEN.

Mileage: 105,000

MY 2012 FORD FOCUS HAS REPEATEDLY BEEN IN FOR SERVICE DO THE THE DUAL CLUTCH TRANSMISSION AS WELL THE THE TRANSMISSION CONTROL MODULE. SINCE I'VE OWNED THE VEHICLE, IT HAS SEEN 2 NEW CLUTCHES AS WELL AS 2 TCMS. OVER THE LIFETIME OF THE VEHICLE IT HAS HAD 5 CLUTCH REPLACEMENTS AND 3 TCM REPLACEMENTS. THANKFULLY, THE TRANSMISSION HAS NOT FAILED ON ME YET. THIS CAR IS VERY UNRELIABLE AND GIVES ME CONSTANT HEADACHES. MY CAR DEALER IS ABOUT 30 MINUTES AWAY AND EVERY TIME I GO THEIR FOR THEM TO TEST MY TRANSMISSION, IT ALWAYS FAILS. ITS A COMPLETE WASTE OF MY TIME BECAUSE NO MATTER WHAT I DO, THE CAR ALWAYS WILL SHUDDER. MY 14MO1 WARRANTY HAS NOW RUN OUT SO EVENTUALLY WHEN I NEED A NEW CLUTCH IT WILL COST ME ROUGHLY $2,500. I HAVE CONTACTED FORD ABOUT THIS ISSUE MULTIPLE TIMES AND NOW I AM FILING FOR ARBITRATION. THIS CAR IS NOTHING BUT A DEATH TRAP.

Mileage: 91,240

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SHULTS FORD OF HARMARVILLE LOCATED AT 1300 GULL LAB RD, PITTSBURGH, PA 15238, AND REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE CONTACT INDICATED THAT THE FAILURE PERSISTED AND THE VEHICLE WAS SERVICED ON SEVERAL ADDITIONAL OCCASIONS FOR THE POWER TRAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

Mileage: 12,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO SHIFT OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER BUT WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED HOWEVER THE TECHNICIAN WAS UNABLE TO RETRIEVE A FAILURE CODE. THE CONTACT PERFORMED A TO DIAGNOSTIC SCAN AND RETRIEVED TWO UNKNOWN CODES. THE CONTACT STATED THAT ONE HAD DO WITH THE TRANSMISSION CONTROL MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Mileage: 120,000

HAD A RECALL ON IT FOR PROGRAM OF TCM HAD IT DONE AND ALMOST DIDN'T MAKE IT BACK HOME NOW IT WONT BACKUP AT ALL OR GO FORWARD GOOD ALL SO WAS TOLD THERE WAS A RECALL ON THE DUAL CLUTCH JUST GOT NOTICE BUT WAS TOLD CAR HAD TO MANY MILES AND TO OLD NOW

Mileage: 150,200

CAR SHUDDERS WHEN ACCELERATING. LOSES POWER ON FREEWAY AND THEN SUDDENLY SHIFTS AND TAKES OFF. IT IS NOT A SAFE VEHICLE TO DRIVE IN ITS CURRENT STATE

Mileage: 135,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION MALFUNCTION AND TRANSMISSION NOT IN PARK MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED OF THE FAILURES. ADDITIONALLY, THE INSTRUMENT PANEL DISPLAYED WARNING LIGHTS INCLUDING THE SEAT BELT, TIRE AIR PRESSURE AND ABS WARNING LIGHTS. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

FIRST OFF, WHEN ACCELERATING, EVEN AFTER THE TRANSMISSION RECALLS WERE "FIXED", WE STILL HAVE VERY BAD JERKING AND SHUDDERING WHEN ACCELERATING. SOMETIMES IT SOUNDS LIKE A GRINDING SOUND. SECONDLY, THERE IS A CLANKING SOUND THAT HAPPENS WHEN WE DRIVE OVER VERY SMALL BUMPS. IT SOUNDS LIKE METAL HITTING METAL IN THE BACK OF THE CAR. THERE IS NOTHING IN THE TRUNK THAT COULD BE MAKING THAT NOISE, AND IS HEARD OUTSIDE OF THE CAR ALSO. PROBLEM CANNOT BE LOCATED BY MECHANICS OR MYSELF.

Mileage: 100,000

TOOK CAR TO CAPITAL FORD DEALER IN CHARLOTTE, NC ON 4/29/20 BECAUSE IT KEPT SHUTTING OFF WHILE IN MOTION. FORD DEALER SAID THE CAR HAD A FAULTY TRANSMISSION AND NEEDED TO BE REPLACED. THEY TOLD ME THAT FORD MANUFACTURERS PUT A 6 SPEED MANUAL TRANSMISSION IN AN AUTOMATIC STRAIGHT DRIVE AND THERES A CLASS ACTION LAWSUIT WITH OVER 2 MILLION CARS. AS A RESULT FORD STOPPED PRODUCING THE FOCUS AND FIESTAS. FORD DEALER STATED THEY COULD REPLACE THE TRANSMISSION FOR $3900, BUT IT WOULD BE PER SPECS (OEM) AND THE CLUTCH WOULD ULTIMATELY BURN OUT ON THE NEW ONE TOO. NOW WE ARE WITHOUT A VEHICLE THAT WE PAID 11K FOR. ADDITIONALLY, WE HAVE BEEN TO TWO FORD DEALERSHIPS REGARDING A RECALL FOR OUR DOOR LATCHES FOR OVER A YEAR. NEITHER IS INTERESTED IN DOING RECALL WORK BECAUSE "THEY DONT MAKE ANY MONEY OFF IT"

Mileage: 120,000

CHECK ENGINE LIGHT IS ON - DIAGNOSED AS TRANSMISSION CONTROL MODULE IS BAD AND NEEDS TO BE REPLACED; HOWEVER, THE CODE (P0908) IS NOT PART OF THE EXTENDED WARRANTY. THE VEHICLE IS SHOWING ALL SYMPTOMS/BEHAVIOR WHICH IF THE CODE WAS P0606, REPLACEMENT WOULD BE COVERED. IF THE TCM IS BAD, IT'S BAD AND FORD SHOULD OFFER CONSIDERATION - CURRENTLY, THE VEHICLE IS NOT SAFE TO DRIVE!

Mileage: 115,000

MY CAR JERKS AND SHIFTS HARD IN GEARS IN REVERSE IT PULSATES TOOK TO THE DEALER AND THEY SAID IT WAS THE CLUTCH ALTHOUGH THE DEALERSHIPS STATES THAT IT IS A RECALL BUT MY CAR DONT FALL UNDER IT CAUSE I HAVE 123K MILES. I JUST GOT THE CAR LOOKED UP THE RECALL AND ON SOME FORD WEBSITE IT SAY EXTENDED WARRANTY UNTIL 150K

2012 FORD FOCUS. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE RECALL REPAIRS. *LD *JS

MY CAR STARTED MAKING A STRANGE NOISE THEN IT BEGAN TO JERK NOW IT WON'T GO INTO REVERSE. TRANSMISSION WARNING LIGHT CAME IN I CAN'T DRIVE IT.

TRANSMISSION SHUTTERS AND CAUSES THE CAR TO STALL WHILE ACCELERATING

Mileage: 15,000

I WAS DRIVING ABOUT 25 MPH ON A NARROW WINDING MOUNTAIN ROAD WHEN THE CAR SHIFTED OUT OF GEAR INTO NEUTRAL AND DISPLAYED THE "TRANSMISSION PROBLEM SERVICE NO" MESSAGE. I COASTED TO A STOP IN THE MIDDLE OF THE ROAD AS THERE WAS NO SHOULDER. MOVING THE SNIFTER DID NOT GET BACK IN GEAR. I SHUT THE CAR OFF AND RESTARTED. I THEN HAD CONTROL OF THE CAR BUT IT WOULD NOT SHIFT INTO INTO HIGH GEAR. IT WOULD GO NEUTRAL TO FIRST WITH A JERK, THEN SHIFT SMOOTHLY INTO 2ND BUT NOT SHIFT INTO HIGH GEAR AT ALL. I DROVE IT HOME AT 3300 RPM AT 55 MPH. THE CAR ONLY HAS 40000 MILES ON IT. HAD I BEEN PULLING OUT INTO TRAFFIC WHEN THIS OCCURRED I WOULD HAVE CAUSED A CRASH. LIKE RALF NADER SAID ABOUT THE CORVAIR.... "UNSAFE AT ANY SPEED". I HAVE READ THE HORROR STORY OF THIS CAR AND YOUR LACK OF ACTION. YOU SHOULD BE ASHAMED! WOULD YOU LET YOU LOVED ONES DRIVE THIS CAR? I THINK NOT. IT DESERVES A TOTAL RECALL AND BUYBACK FROM FORD. PLEASE DO YOUR DUTY AND MAKE IT HAPPEN. PS, I HAVE HAD IT IN THE SHOP MULTIPLE TIMES FOR SLOW SPEED SHIFTING ISSUES WHICH RESULTED IN "REPROGRAMMING" TO RESOLVE THE ISSUE WHICH OF COURSE IT DIDN'T.

Mileage: 40,000

THE TRANSMISSION SHUTTERS AND SHAKES VERY FREQUENTLY. VEHICLE ALSO PERIODICALLY WILL ALMOST STALL WHILE DRIVING. OVERALL THE VEHICLE JUST FEELS INCREDIBLY UNSAFE AND UNRELIABLE WHILE OPERATING. *TR

Mileage: 85,000

WHEN I SHIFT THE GEAR FROM N TO D AND START TO PUSH THE ACCELERATOR, THE ENGINE VIBRATE IRREGULAR, JERK, SHUDDER, TREMBLE, OR THRILL FOR 5 SECONDS. I DON'T KNOW THE RIGHT WORD TO DESCRIBE THE SITUATION. *TR

THE TRANSMISSION SHUTTERS AND SHAKES VERY FREQUENTLY. VEHICLE ALSO PERIODICALLY WILL ALMOST STALL WHILE DRIVING. OVERALL THE VEHICLE JUST FEELS INCREDIBLY UNSAFE AND UNRELIABLE WHILE OPERATING. *TR

Mileage: 99,000

MY TRANSMISSION HAS BEEN ACTING WEIRD SINCE GETTING THE CAR. BUT AROUND 60,000 MILE MARK, THE TRANSMISSION HAS COMPLETELY FAILED. I ALMOST GOT INTO A CAR ACCIDENT BECAUSE THE TRANSMISSION STOPPED WHILE DRIVING. *TR

Mileage: 65,000

HAD REPLACED PART OF THE TRANSMISSION THE MODULE. BUT NOW MY CAR HAS TRANSMISSION ISSUES AGAIN. *TR

Mileage: 5

CURRENT RECALL FOR 14M01 AND 14M02 BY THE FORD MOTOR COMPANY STATES THAT THE FACTORY MILEAGE LIMITATIONS FOR THE PROGRAM IS 10YR 150,000 MILES. MY VEHICLE IS A 2012 FORD FOCUS. IT HAS BEEN THE DIAGNOSED WITH THE SAME CLUTCH ASSEMBLY MALFUNCTIONS, THIS WILL BE THE 4TH TIME THAT THIS VEHICLE HAS HAD THE CLUTCH ASSEMBLY REPLACED, RECALIBRATED AND REPROGRAMMED. IT HAS BEEN FIXED TWICE UNDER THIS RECALL ONCE SINCE I HAVE FINANCED THE VEHICLE. NOW THE SAME MANUFACTURER ISSUE HAS ARISEN AND HAS BEEN DIAGNOSED BY THE DEALERSHIP SERVICE DEPT, BUT I DO NOT QUALIFY ANYMORE DUE TO MILEAGE OF 163,000 PLUS MILEAGE. I CANNOT SEE HOW A FACTORY DEFECT IS NOT COVERED OR VEHICLE BOUGHT BACK BY THE MANUFACTURER FOR RECURRENT ISSUES THAT THE MANUFACTURER HAS FAILED TO DEAL WITH. PEOPLE WHO USE THESE VEHICLES EVERY DAY WILL PUT MILES UPON THE VEHICLE, BUT WITH THE MILEAGE LIMITATIONS OF THE RECALL. WHAT HAPPENS TO THE OWNERS WHO EXCEED THE MILEAGE LIMITATIONS AND WHO ARE STILL IN NEED OF A VEHICLE. WITH THE VEHICLE AS IS, TRADE IN VALUE IS OUT RIGHT IS CLOSER TO $0. WHAT IS THE FIX? I CANNOT KEEP PAYING FOR A VEHICLE THAT WILL EVENTUALLY BREAKDOWN. *TR

Mileage: 163,200

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE WAS TAKEN TO CURRIE FORD LOCATED AT 2052 W MORTHLAND DR, VALPARAISO, IN 46385 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. *BF*JB

Mileage: 64,000

I BOUGHT IT OFF THE PREVIOUS OWNER THAT TOLD ME WHEN I TOOK IT FOR A TEST RIDE THE CAR SPUTTERED ON TAKE OFF THE PREVIOUS OWNER SAID SHE HAD PUT IT IN THE SHOP A FEW TIMES FOR THE SAME PROBLEM AND SHE GOT THE SAME RESPONSE EVERY TIME WHICH WAS THEY DID IT KNOW WHAT THE PROBLEM WAS OR THE CAUSE I BOUGHT THE CAR AND LOOKED UP ANY RECALLS AND I CALLED A FORD DEALERSHIP THE EMPLOYEE I SPOKE TO TOLD ME.YES THERE WAS A RECALL ON MY CAR AND YES IT WAS COVERED AND FOR ME TO TAKE IT IN THE FOLLOWING MONDAY I TAKE INAS SAID TO AND WAS TOLD I MISSED THE RECALL TIME FRAME AND AND I'D HAVE TO PAY $2500 TO REPLACE THE CLUTCH THE CAR WAS ALWAYS OVER HEATING AND I REPLACED THE WATER PUMP THERMOSTAT PULLEY & BELT TUNE UP AND STILL KEPT MARKING HOT ONE DAY I GET TO A STOP SIGN AND THE CAR STALLS AND NEVER STARTED AGAIN I WAS ON THE HIGHWAY GOING OUT OF TOWN WHEN THE CAR TEMP OVER HEATED PULLED OVER WAITED 45 MIN TO COOL I TURNED AROUND TOOK THE BACK ROADS HOME SO I COULD DRIVE SLOW IT WAS NIGHT BY THIS TIME CAME 2 A 4 WAY STOP AND THAT IS WHEN MY CAR TURNED OFF AND NEVER STARTED

Mileage: 157,550

THERE WAS A RECALL ON THE DPS6 I TRIED TO GET IT REPAIRED TWICE IN SEPT 2019 WHEN I RECEIVED THE LETTER THAT THEY HAD TO REIMBURSE ME ME FOR THE TCM THEY MAKE ME PAY FOR EVEN THOUGH FORD WAS AT FAULT AND KNEW IT. OF COURSE THE TWO TIMES I TOOK IT THEY SAID NOTHING WAS WRONG WITH THE TRANSMISSION CLUTCH/SHUTTER IT WAS TO BE FIXED NO CHARGE UNTIL FEB 29 2020 BUT NOW OF COURSE THE CAR IS STALLING OUT GOING DOWN THE ROAD. WHEN YOU TAKE OFF FROM A STOP IT ACTS LIKE ITS IN NEUTRAL AND THE CAR WILL NOT GO INSTEAD ROLLS BACK. THEN IT WILL DECIDE TO GO THAT'S VERY DANGEROUS THE A CAR IS MY TEENAGE DAUGHTERS. FORD EXPECTS TO ME PAY 2600 TO FIX IT EVEN THOUGH THEY KNOW THE TRANSMISSION CLUTCH ARE BROKEN. *TR

Mileage: 170,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER, LOCATED IN WINSTON-SALEM, NC, WHERE THE TECHNICIAN REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE CONTACT CALLED THE SAME UNKNOWN DEALER AND WAS INFORMED THAT THE VEHICLE WAS OVER THE MILEAGE AND THEREFORE WOULD NOT BE COVERED UNDER WARRANTY OR NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

Mileage: 92,000

EXTREME TRANSMISSION SHUDDER TO THE POINT OF TIRES LOSING TRACTION WHILE TRYING TO TAKE OFF FROM A STANDSTILL. INCLUDED SHUDDERING AT RANDOM FROM STANDSTILL AND WHEN SHIFTING. LACK OF ANY CONSISTENCY IN ACCELERATION DURING SOME SHIFTS. IT CONTINUES TO DO THIS AS WE'VE OWNED THE CAR APPROXIMATELY 2 YEARS. HAS ALREADY HAD THE MODULE REFLASHED.

Mileage: 83,500

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT'S DAUGHTER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE TRANSMISSION. THE CONTACT'S DAUGHTER THEN TOOK THE VEHICLE TO JANNELL MOTORS INC LOCATED AT (2000 WASHINGTON ST, HANOVER, MA 02339) WHERE THE CONTACT WAS PROVIDED AN ESTIMATE TO HAVE A DIAGNOSTIC TEST PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CAPITOL FORD LOCATED AT (919 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) WHERE THE CONTACT WAS INFORMED THAT THE POWERTRAIN CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT IF THE POWERTRAIN CONTROL MODULE WAS REPLACED, THERE WAS NO GUARANTEES THAT THE FAILURE WOULD BE RESOLVED. THE VEHICLE WAS THEN TAKEN TO THE FORD STORE MORGAN HILL LOCATED AT (17045 CONDIT RD, MORGAN HILL, CA 95037) AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED HOWEVER, THE CHECK ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING SLOW SPEEDS. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS DIAGNOSED WITH A DEFECTIVE TRANSMISSION CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

2102 FORD FOCUS - HAVE TRANSMISSION SKIPPING AND ALSO COULD NOT GET THE GEAR SHIFT TO GO FROM PARK TO DRIVE . WAS STICK FOR 2 HOURS IN THE WINTER MONTHS UNTIL TOW ARRIVED.

Mileage: 72,625

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, A MESSAGE DISPLAYED STATING; TRANSMISSION HOT, WAIT 5 MINUTES. THE VEHICLE LOSS MOTIVE POWER. THE CONTACT FOLLOWED THE WARNING LIGHT DIRECTIONS; HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V523000(POWER TRAIN) AS A POSSIBLE CAUSE OF THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.*DT*JB

Mileage: 60,000

WHEN YOU DEPRESS THE ACCELERATOR PEDDLE THE RPMS MAX OUT .IT WILL STUDDER FOR A FEW SECOND THEN THE RPMS WILL PLUMMET TO ZERO OR ONE.THE ENGINE STALLS WHILE IN MOTION.WHILE OPERATING THE VEHICLE ON A STRAIGHT FLAT ROAD.THE RPMS ARE ALL OVER THE ENGINE LOOSES POWER SURGES AND CUTS OUT.WHEN DRIVING UP HILL OR AN INCLINE THE ENGINE WILL LOOSE UP TO HALF ITS POWER AND THE CAR WILL DERASTICALLY LOOSE ACCELERATOR POWER.THE STEERING IS IRRATIC .IT SHAKES AND CAUSES THE VEHICLE TO LURCH .IT IS UNSAFE TO OPERATE ON PUBLIC ROADWAYS.SINCE RECALL SERVICE I'VE HAD TO RETURN THE CAR TO THE RECALL SERVICE PROVIDER.THE CAR NOW HAS SO MANY PROBLEMS IT SITS IN MY DRIVEWAY.SINCE OCTOBER I'VE PAID FULL COVERAGE INSURANCE FOR A CAR THE FORD MOTOR COMPANY AND SUB SITIARY COMPANIES OF THAT COMPANY REFUSE TO HONOR THEIR RE-CALLS AND SERVICES STEMMING FROM THOSE RECALLS.*DT*JB

Mileage: 58,335

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE WOULD SHUDDERED AND HESITATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. NO FURTHER INFORMATION WAS AVAILABLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

I WENT TO A FORD DEALERSHIP FOR A POSSIBLE TRANSMISSION ISSUE, UNCOMFORTABLE GEAR SHIFTS AND ACCELERATION LAG, THAT I HAVE WITH MY 2012 FORD FOCUS IN 9/13/2019. THEY TOLD ME THAT MY CAR HAD A FIELD SERVICE ACTION (TECHNICALLY IS NOT A RECALL) THAT HAD EXPIRED COUPLE MONTHS AGO, AND THEY COULD NOT DO ANYTHING. THEY PROVIDED ME SOME PAPERS THAT EXPLAINS OPERATION CHARACTERISTICS OF THEIR FAULTY TRANSMISSION. IN SIX MONTHS TO THIS DATE, MY ISSUE WITH THE TRANSMISSION GOT WORSE. AFTER 30 MINUTES OF DRIVING, MY ENTIRE CAR STARTS SHAKING IN FIRST AND SECOND GEARS, AND BECOMES UNSAFE TO DRIVE BECAUSE IT SOMETIMES TAKES DANGEROUSLY LONG TIME TO SPEED UP. TODAY I WENT TO A LOCAL MECHANIC SHOP AND CONTACTED FORD CUSTOMER SERVICE. MY MECHANIC ESTIMATES THE COSTS OF REPAIR TO BE $1500, AND FORD CUSTOMER SERVICE ONLY TELLS ME THAT THEIR FIELD SERVICE ACTION (14M01) HAS EXPIRED AND WOULD NOT TAKE THE RESPONSIBILITY FOR THEIR FAULTY TRANSMISSION ANYMORE.

Mileage: 78,000

MY TRANSMISSION IS SLOW ON TAKE OFF SLIPS IN CORNERING HAS A VIBRATION WHILE RUNNING. IT HESITATES AND LUNGES. IN TOWN AND ON HIGHWAY RUNNING.THIS IS THE 2ND TRANSMISSION.

Mileage: 135,000

I WAS LEAVING WORK WHEN I GOT ON THE FREEWAY WHEN I STEP ON THE GAS PEDAL THE CENTER OF THE CAR MAINLY THE TRANSMISSION START TO SHAKE AND THE CAR WOULD STOP MOVE, THE MORE I PRESS ON THE PEDAL THE LOUDER THE SHAKING GET AND THE CAR WOULD NOT ACCELERATE I HAD TO PULL OVER TO THE SIDE OF THE ROAD SHUT THE CAR OFF AND WAIT FOR 15 MINUTES THEN START IT AGAIN TRY TO MOVE IT BUT IT WAS MOVING SLOWLY I EVENTUALLY REACH HOME.

Mileage: 200,000

WHILE THE VEHICLE WAS PARKED, I USED THE SHIFT LEVER TO PLACE THE VEHICLE ON REVERSE. HOWEVER, EACH TIME THE SHIFT LEVER WAS PLACED ON REVERSE IT WOULD SLIP INTO NEUTRAL. ADDITIONALLY, WHILE THE VEHICLE WAS ON DRIVE IT WOULD SHIFT TO THE NEXT GEAR IN A ROUGH MANNER, CAUSING THE VEHICLE TO JERK BEFORE ENGAGING THE NEXT GEAR.

Mileage: 86,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE COMING TO A COMPLETE STOP THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MARSHAL MIZE FORD LOCATED AT (5348 TN-153, HIXSON, TN 37343) TO BE DIAGNOSED. THE DIAGNOSIS WAS A PLATE CYLINDER FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

Mileage: 112,000

2012 FORD FOCUS NOTHING BUT TROUBLE WITH TRANSMISSION! HAS BEEN REPAIRED 3 TIMES SINCE WE BOUGHT THIS FOR OUR DAUGHTER TO ATTEND COLLEGE. EXTREMELY DANGEROUS VEHICLE IT LOSES POWER SUDDENDLY SHUDDERS AND SHAKES CAN BARELY GET PULLED OVER TO KEEP FROM BEING INVOLVED IN AN ACCIDENT. LAST REPAIR BY FORD DEALER WAS 8-15-2018. TRANSMISSION IS SLIPPING AGAIN!. I COULD SAY MORE BUT DO NOT FEEL THAT ANYONE IS LISTENING TO HOW DANGEROUS THIS VEHICLE REALLY IS AS NUMEROUS COMPLAINTS HAVE BEEN MADE. REALLY FEEL FORD GOT AWAY WITH A MAJOR SCREWUP AND HAVE NOT BEEN HELD ACCOUNTABLE BY ANYONE! GOING TO HAVE TO TRADE THIS IN AND IT SHOULD NEVER BE SOLD AGAIN BUT THEY WILL SELL IT TO SOME POOR SOUL JUST LAS IT WAS SOLD TO ME! 1ST REPAIR11-2012 BY PREVIOUS OWNER 2ND REPAIR 7-16-2014 3RD REPAIR8-25-17 4TH REPAIR 8-15-2018

Mileage: 65,000

POWER ASSIST FAILED WHILE DRIVING. COULD NOT TURN THE WHEEL PROPERLY. CAR STARTED SHAKING AND SOUNDED LIKE ENGINE WAS GOING TO FAIL. ONLY 108,000 MILES

Mileage: 108,000

THE FAMILY HAS TAKEN ALL THREE OF OUR FORD VEHICLES TO THE SAME DEALERSHIP FOR SERVICE SINCE WE PURCHASED THEM AND THEY HAVE NOT TAKEN RECALL ACTION. THE FOCUS NOT ONLY HAS THIS RECALL BUT THE SHUDDER RECALL, THAT THE DEALER ADVISED THAT IT WOULD COST US $1,500 BECAUSE THE RECALL REQUIRES CLUTCH REPLACEMENT. WE RECEIVED NOTICES FOR THE TCM, SHUDDER/SHAFT SEALS, AND CPV WITH NO ACTIONS TAKEN. THE FAMILY'S RECORD IS THAT OUR MAINTENANCE SCHEDULE HAS BEEN CONSISTENT VISITS WITH THE DEALER'S ASSIGNED RETURN DATES AND NOTHING LESS. THE FAMILY SHOULD NOT HAVE TO PAY FOR A RECALL FOR THAT KIND OF MONEY. THAT AMOUNT SHOULD BE DOUBLED AND SUBMITTED TO US AS A DOWN PAYMENT ON A NEW FORD VEHICLE. WE ARE NOT LIKING WHAT SEXTON FORD TOLD US THOUGH WE HAVE BEEN NOWHERE ELSE FOR MAINTENANCE EXCEPT THEM SINCE DAY ONE! NOW, WE ARE BEING NOTIFIED OF NOTHING BEING DONE IAW WHAT SUPPOSED TO HAD BEEN DONE ALREADY.

Mileage: 44,000

THE CAR BEGAN HAVING TROUBLES SHIFTING AROUND 10-15 MPH. IT WOULD SHAKE/RATTLE AND WOULD STRUGGLE GETTING INTO THE NEXT GEAR. AROUND 20 MPH, THERE WOULD BE A GRINDING SOUND. THIS OCCURRED FOR ABOUT A WEEK BEFORE I HAD IT CHECKED BY A MECHANIC. THEY INFORMED ME THE CLUTCH AND TRANSMISSION ARE GOING OUT AND THIS IS A COMMON PROBLEM WITH THESE CARS.

Mileage: 149,000

WHEN THE VEHICLE IS PUT IN DRIVE AND YOU TAKE OFF THERE IS A LOT OF SHUDDERING IN AS MUCH AS THE VEHICLE WILL HESITATE SO MUCH THAT NOW THAT THE HESITATION ALMOST CAUSED A WRECK; SEVERAL TIMES. THERE IS ALSO A LOUD GURGLING SOUND GOING ON IN THIS PROCESS. SUPPOSEDLY A MECHANIC LOOKED AT IT WHO WAS ONCE A FORD MECHANIC WHERE HE STATED THERE IS NOTHING WRONG WITH THE CAR OR TRANSMISSION. THEY WERE MADE LIKE THIS. THIS IS NOT A SAFE CAR TO DRIVE!

Mileage: 16,000

I WAS DRIVING AT A SPEED OF 65MPH AND MY FORD FOCUS DISPLAYED A YELLOW WRENCH AND A STOP SAFELY NOW TRIANGLE, THE CAR LOST POWER AND THE STEERING WHEEL LOCKED UP. I WAS ALMOST REAR ENDED AND FOUGHT WITH THE CAR TO COAST TO THE SIDE OF THE ROAD

Mileage: 48,000

VEHICLE TRANSMISSION JERKY - MORE NOTICEABLE A FEW WEEKS AFTER PURCHASE FROM FORD DEALERSHIP VA BEACH FORD APRIL/MAY 2016. DEALER SAID IT HAD TO LEARN DRIVING STYLE, THEY ALSO UPDATED SOME SOFTWARE IN 2016 - PROVIDED NO DOCUMENTATION FOR UPDATE - AFTER UPDATE CAR SEEMED QUIETER. ALMOST 1.5YEARS LATER THE VEHICLE CUT OFF ON A BACK ROAD WITH MY HUSBAND AND 5 YEAR OLD DAUGHTER WHILST IN MOTION. TOOK IT TO A FORD DEALER OVERSEAS WHERE WE ARE STATIONED. IN OCTOBER 2017 THEY SWITCHED THE TCM BOX, CAR WORKED WAY BETTER. AS OF JANUARY 2020, THE SHUDDER/JERKING HAS RETURNED AND WE ALSO NOW HAVE DOOR LOCK ACTUATOR FAILURE, WE HAD ONE BEFORE WE FOUND OUT IT WAS A WARRANTY REPAIR ISSUE AND HAD A LOCAL MECHANIC REPAIR ONE OF THE REAR ONES. WAS DRIVING AND FOR SOME REASON THE DRIVER'S SIDE LOCK WOULD NOT HOLD TO CAR FRAME. DEALER HAD TO ORDER THE LOCKS TO REPLACE ON TWO FRONT DOOR POSITIONS. NOT SURE WHY THEY ARE NOT REPLACING ALL THE LOCKS. WE HAVE ALSO TOLD FORD USA, FORD USA EUROPE REPRESENTATIVE AND FORD ITALY ABOUT THE SHUDDERING RETURNING AND THEY ALL SENT US BACK TO ONE OF THE OTHER PARTIES. I BELIEVE THEY DON'T CARE ANYMORE SINCE THEY ARE IN THE HOLE. WHEN WE ASKED FORD USA FOR ASSISTANCE TOLD US THAT MILITARY AUTOSOURCE WOULD ASSIST IN ALL SERVICE RELATED ISSUES. EVEN MILITARY AUTOSOURCE HAS BACKED OUT OF TRYING TO LIFT A FINGER TO ASSIST SINCE THIS TRANSMISSION ISSUE IS BIGGER THAN THEM. LOOKS LIKE THEY HAVE ESSENTIALLY BEGAN TO CUT TIES WITH ANY CAR CUSTOMER OWNERS IN THE USA MARKET.

Mileage: 70,000

I HAVE ABOUT 98000 MILES ON MY 2012 FOCUS AND I JUST HAS A MESSAGE WARNING ME OF TRANSMISSION ISSUES. BEFORE THE WARNING THERE WERE NO PROBLEMS SHIFTING BUT AS SOON AS THE WARNING CAME ON IT HAS A HESITATION IN THE GEAR SHIFTS. AFTER I TURNED THE CAR OFF AND BACK ON IT HAD NO ISSUES SO I CHANGED IT TO MANUAL SHIFT AND I HAD NO MORE ISSUES FOR THE TIME BEING BUT I LOOKED UNDER THE CAR AND THERE IS A VERY LIGHT DRIP AROUND THE POINT THAT THE TRANSMISSION MEATS THE ENGINE SO IM GUESSING IT IS THE COMMON ISSUE OF BAD SEALS AND A CONTAMINATED CLUTCH.

Mileage: 97,776

I HAVE HAD NOUMOROUS ISSUES REGARDING THE TRANSMISSION. THE VEHICLE SHUT OFF WHILE DRIVING, LOSING ALL POWER TRYING TO ACCELERATE, SHUTTERS REALLY BAD WHEN SHIFTING, THE TRANSMISSION LIGHT COME ON RANDOMLY AND SHUTS OFF BEFORE I CAN GET IN TO THE DEALERSHIP TO HAVE IT CHECKED OUT, AND WHEN THEY LOOK AT IT THEY TELL ME IF THE LIGHT ISN'T ON THEY CAN'T DIAGNOSE IT. NOW MY WARRANTY IS UP I AM STILL HAVING PROBLEMS AND REFUSE TO PAY THOUSANDS OF DOLLARS TO GET IT FIXED ON A CAR THAT IS WORTH ALMOST NOTHING BECAUSE OF THE MANUFACTURER ISSUES DRIVING THE VALUE DOWN DUE TO THERE NEGLIGENCE AND NOT WANTING TO REALLY FIX THE ISSUES THAT HAVE PLAGUED THIS VEHICLE. THESE PROBLEMS HAVE HAPPENED ON AND OFF FOR THE LAST 5 YEARS AND ARE CONTINUING TO THIS DAY.

Mileage: 80,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND SPUTTER. THE POWER TRAIN CLUTCH HAD TO BE REPLACED. THE VEHICLE WAS UNSAFE TO DRIVE DUE TO A FAULTY TRANSMISSON. ON SEVERAL OCCASIONS THE GEAR COULD COULD NOT BE SWITCH AND MESSAGE "SERVICE TRANSMISSION" HAD DISPLAYED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HEISER AUTOMOTIVE GROUP(1700 W. SILVER SPRING DR. GLENDALE WI) WHO DIAGNOSED THAT THE POWER TRAIN CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 16.

Mileage: 16

VEHICLE PURCHASED AUGUST 30, 2012. TWO RECALLS FOR POWER SHIFT SIX SPEED AUTO TRANS,CLUTCH SHUDDER. TAKEN IN BOTH TIMES IN ACCORDANCE WITH WARRANTY AND RECALL INSTRUCTIONS. IN BOTH INSTANCES VEHICLE WAS NEVER FIXED BASED ON SAFETY CODES AND INSTRUCTIONS. CONTACTED FORD MOTOR AND DEALERSHIP. IN BOTH INSTANCES COMPLIANCE WAS REFUSED. LAST BREAKDOWN, JAN. 2020, REGARDING RECALL WAS DENIED DUE TO CLAIMS THAT VEHICLE WAS NOT PROPERLY WARRANTED. TOOK VEHICLE TO DEALER FOR RECALL ISSUE AGAIN, AND WAS TOLD VEHICLE WAS NOT WARRANTED FOR CLUTCH AND UNSAFE TO OPERATE. I BELIEVE THE VEHICLE WAS NEVER SAFE TO DRIVE! THEREFORE, NOT ONLY DO I NOT HAVE THE FUNDS TO FIX THE ORIGINAL RECALL, BUT I DO NOT HAVE ANY VEHICLE OR ACCESS TO A VEHICLE. RECALLS ARE NOT EVER TO BE THE RESPONSIBILITY OF THE CONSUMER, ESPECIALLY WHEN VEHICLE WAS NOT PROPERLY BROUGHT UP TO CODES AND STANDARDS IN THE FIRST PLACE. ALL ATTEMPTS TO NEGOTIATE A CIVIL OUTCOME HAVE FAILED, AND NOW FORD HAS COMPLETELY LOCKED ME OUT OF ALL ACCESS TO ANY REPS. AND/OR UPPERS AUTHORITY SUPERVISORS, THUS FORCING ME TO FILE THIS COMPLAINT, WHICH I HOPE RESOLVES THIS ISSUE AND PREVENTS ME FROM OBTAINING LEGAL REPRESENTATION. AS A SIDE NOTE, IF FORD OR WOLTZ AND WIND REFUSES TO MAKE THIS WRONG, RIGHT - I WILL ALSO BE MOVING FORWARD TO THE ATTY GENERAL AS WELL AS CONSUMER AFFAIRS. I THOUGHT IT WAS ONLY FAIR TO BOTH PARTIES (INCLUDING YOURSELF) TO LET YOU KNOW ALL COPIES FROM THIS AND ANY OTHER DECISIONS AND/OR CORRESPONDENCE WILL BE COPIED AND FORWARDED TO SAID ENTITIES NAMED. IF THAT DOESN'T GUARANTEE ME A TOTAL RESOLVE, I WILL THEN CONTACT AN ATTORNEY AND FILE A CIVIL SUIT-WHICH ON THE COMMONWEALTH CLEARLY STATES .. .I AM ALSO ELIGIBLE TO BECOME PART OF THE CLASS ACTION SUIT AGAINST FORD. I HAVE UNTIL FEB.20, 2020 AND I AM INVOLVED IN THAT ALSO. *DL

Mileage: 49,975

THE ISSUE I HAVE IS WITH COMMUNICATION FROM THE MANUFACTURER. FORD HAS COMPLIED WITH THE LAW AND SENT ME A HARD COPY LETTER IN THE MAIL. HOWEVER, THEIR ONLINE COMMUNICATION IS NOT AS GOOD AND IS DOWNRIGHT MISLEADING. WHILE LOGGED INTO THEIR WEBSITE, YOU CAN ACCESS A RECALL PORTAL AND SEE IF YOUR VEHICLE HAS ANY OPEN RECALLS. CURRENTLY, THE INFORMATION ON THIS PART OF THEIR WEBSITE IS FALSE. AS YOU CAN SEE FROM THE FIRST PHOTO, THE FORD WEBSITE CLAIMS I HAVE NO OPEN RECALLS. THIS INFORMATION IS NOT CORRECT AND IS CONTRADICTED BY FORD'S OWN HARD COPY LETTER THEY MAILED TO ME. IN THE SECOND PHOTO YOU CAN SEE THAT THE NHTSA WEBSITE ALSO CONTRADICTS THE FORD WEBSITE. CONSIDERING THAT MOST PEOPLE USE ONLINE AND DIGITAL SERVICES MORE FREQUENTLY THAN PHYSICAL MAIL, IT IS VERY IMPORTATION THIS INFORMATION IS UP-TO-DATE. AS I SAID BEFORE, FORD DID COMPLY WITH THE LAW BY SENDING ME A LETTER IN THE MAIL. HOWEVER, THEY FAILED TO KEEP WITH THE SPIRIT OF THE LAW BY NOT UPDATING THEIR WEBSITE. THIS MAY BE AN ATTEMPT TO PURPOSEFULLY MISLEAD CONSUMERS INTO THINKING THERE IS NOTHING WRONG WITH THEIR VEHICLE. THIS TYPE OF INCORRECT INFORMATION, WHETHER DONE INTENTIONALLY OR INCOMPETENTLY, IS DANGEROUS TO THE PUBLIC. REGULATIONS SHOULD BE MODERNIZED TO REQUIRE MANUFACTURERS TO KEEP THEIR DIGITAL AND ONLINE INFORMATION AS UP-TO-DATE AS THEIR HARD COPY MAILINGS. THANK YOU.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION WAS SLIPPING OUT OF GEARS, SHAKING AND SHORTER. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO EL CAJON FORD DEALER, (1595 E MAIN ST, EL CAJON, CA 92021, (619) 312-4107) AND WAS DIAGNOSED THAT THE DPS 6 AUTOMATIC TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING ABOUT 5 MPH, THE VEHICLE TRANSMISSION FAILED TO SHIFT INTO GEAR. THE CONTACT ALSO STATED THE VEHICLE ALSO JERKED. THE VEHICLE WAS TAKEN TO JORGENSEN FORD SALES (8333 MICHIGAN AVE, DETROIT, MI 48210 ). THE DEALER INDICATED THE TRANSMISSION FAILED. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE INDEPENDENTLY SHIFTED OUT OF DRIVE. THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TOWED TO (PARRISH FORD DEALER, (2900 RIVER RD W, GOOCHLAND, VA 23063, (804) 556-4444) AND WAS DIAGNOSED THAT THE DIAGNOSTIC TROUBLE CODE REPRESENTED A FAILURE WITH THE CLUTCH. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT A SOFTWARE UPDATED UNDER CUSTOMER SATISFACTION PROGRAM 15B22-19N07 WAS COMPLETED. THE CONTACT STATED THAT THE TRANSMISSION CONTROL MODULE WAS NOT REPLACED AFTER CONTINUE TRANSMISSION FAILURE AS AUTHORIZED BY FORD DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 239,000. *DT*JB

Mileage: 239,000

WHEN YOU GO TO PULL OUT THE CAR WANTS TO JUMP AN STALL THEN U BE GOING DOWN THE ROAD SOME AN THE ENGINE LIGHT WILL COME ON AN THE TRANSMISSION DONT WANT TO GO OUT OF GEAR THE WAY IT SHOULD I HAVE A 7 MONTH OLD GRAND BABY AN IT SCARES ME TO DRIVE SOMETHING THATS SO DEFECTIVE. PLEASE RESPOND TO THIS. HAD IT CHECK AT FORS AN THEY STILL ANT FIXED IT

Mileage: 119,286

WHEN FIRST ACCELERATING FROM 0 MPH, THE CAR WILL STRUGGLE TO SHIFT OUT OF FIRST GEAR. IT CONSTANTLY JUMPS AND JERKS BETWEEN 10-20 MPH. IT FEELS LIKE SOMEONE WHO IS NEWLY LEARNING HOW TO DRIVE A STICK SHIFT IS SHIFTING THE CAR. AS AN AUTOMATIC, IT SHOULD NOT BE HAVING THESE PROBLEMS. THIS IS THE SECOND TIME THIS HAS OCCURRED WITH THE CAR. THE FIRST TIME THE COMPUTER HAD TO BE COMPLETELY REPLACED.

Mileage: 148,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, AN ABNORMAL GRINDING SOUND EMITTED FROM THE VEHICLE. ADDITIONALLY, WHILE DRIVING AT 65 MPH, THE NOISE RETURNED AND A TRANSMISSION OVERHEATING, PLEASE PULL OVER WARNING LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND ANOTHER WARNING LIGHT STATED WAIT 5 MINUTES TO ALLOW THE VEHICLE TO COOL, THE CONTACT WAS ABLE TO RESUME DRIVING AFTER 5 MINUTES. THE VEHICLE WAS TAKEN TO ANDERSON FORD OF ST. JOSEPH 2207 N BELT HWY, ST JOSEPH, MO 64506 BUT WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS 132,000.

Mileage: 132,000

I HAVE A FIELD SERVICE ACTION FOR MY TCM TO BE REPAIRED, I'VE NEVER HAD PROBLEMS WITH IT SO IT WAS NEVER FIXED, MY CAR RECENTLY ROLLED OVER 151,000 MILES AND STARTED HAVING PROBLEMS WITH THE TCM I TALKED TO A DEALER AND THEY TOLD ME THE FIELD SERVICE ACTION WAS ONLY GOOD FOR 150,000 MILES. I THINK IT'S VERY ODD TIMING SINCE I JUST RECENTLY BARELY WENT OVER 150,000 MILES,. MY CAR HAS BEEN STRANDED IN A PARKING LOT FOR 3 WEEKS NOW UNABLE TO START

Mileage: 151,000

WHILE DRIVING AT APPROXIMATELY 50MPH ON A COUNTRY ROAD THE VEHICLE SUDDENLY BECAME UNRESPONSIVE AND NUMEROUS WARNING LIGHTS ILLUMINATED. A TRANSMISSION FAILURE WARNING APPEARED AND THE CAR IMMEDIATELY STOPPED ACCELERATING. THE ELECTRIC STEERING BECAME INOPERATIVE AND STEERED THE VEHICLE INTO ONCOMING TRAFFIC. AVOIDANCE AND STOPPING ON THE SIDE OF THE ROAD REQUIRED AN ESTIMATED 60-80LBS OF FORCE TO REGAIN MINIMAL STEERING AND BRING THE CAR TO A STOP. ONCE STOPPED NUMEROUS ELECTRICAL SYSTEMS ON THE CAR INCLUDING LIGHTS, WIPERS, AND OTHER ELECTRICAL COMPONENTS BEGAN TO ACTIVATE AND DEACTIVATE IN A SEEMINGLY RANDOM FASHION. THIS CAR IS ABSOLUTELY UNSAFE!

Mileage: 106,750

MY VEHICLE IS SHOWING SYMPTOMS OF A CLUTCH ISSUE THAT HAS BEEN ACKNOWLEDGED BY FORD. DEALER SAID THIS IS EXACTLY THE ISSUE BUT CANT COVER IT UNDER THE WARRANTY BECAUSE ITS PAST 7 YEAR. THE CAR IS UNDER 100K MILES SO I FEEL THIS SHOULD STILL BE ADDRESSED.

Mileage: 95,630

I PURCHASED A 2012 FORD FOCUS 11/2017 SINCE THEN HAVE HAD POWER TRAIN /TRANSMISSION REPLACED 2 TIMES LAREST IN SEPT. 2019. I AM AGAIN EXPERIENCING THE SAME TYPES OF SYMTOMS LEADING TO SAME. CALLED SERVICE WHERE WORK WAS DONE IN SEPT. AND TOLD WAIT ALITTLE LONGER FOR SYMTOMS TO SHOW ON THE METER. BUT YOU CAN BRING IN YOU CHOSE. I AM SCARED TO WAIT AND LAST EXPERIENCE LEFT ME IN AN INTERSECTION VEHICLE WOULDNT START AND UNABLE TO GET AN OK TO TOW. USED SOMEONE ELSE AAA TO TOW IN. ONE WEEK WITHOUT A CAR NO RENTALS AVALILABLE DUE TO HIGH VOLUME OF FORD RECALLS STATED AT EVERY FORD DEALER IN SAN DIEGO. I COULD PAY OUT OF POCKET BUT RENTAL REQUIREMENTS AND NO CREDIT CARD MADE IT INELIGIBLE TO DO SO. FORD OKD A ONE DAY RENTAL. NO VEHICLES AVAILABLE I WAS TOLD.

Mileage: 84,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT BOUGHT THE VEHICLE BRAND NEW AND THE TRANSMISSION CLUTCH WAS REPLACED TWICE UNDER WARRANTY SINCE IT WAS PURCHASED. DURING THE MOST RECENT FAILURE, THE VEHICLE HESITATED TO MOVE. HAGERSTOWN FORD (1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) CONFIRMED THAT THE TRANSMISSION CLUTCH FAILED AGAIN FOR THE THIRD TIME IN THREE YEARS. FOR THIS FAILURE, THE CONTACT STATED THAT THEY WOULD NOT COVER THE REPAIR COST SINCE THE WARRANTIES WERE EXPIRED FOR BOTH THE VEHICLE AND THE PARTS. THE MANUFACTURER, AFTER BEING INFORMED OF A CLASS ACTION LAWSUIT ABOUT THE TRANSMISSION FAILURES, STATED THAT NOTHING COULD BE DONE AND TRANSFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,000.

Mileage: 135,000

IT IS MY UNDERSTANDING THAT FORD WILLINGLY AND KNOWINGLY SOLD CARS WITH FAULTY TRANSMISSIONS. AFTER MULTIPLE COMPLAINTS AND A CLASS ACTION , FORD EXTENDED THE WARRANTIES UNDER 14M01 (7YEARS/100,000 MILES) AND 14M02(10 YEARS/ 150,000) MILES . MY CAR , ALONG WITH MULTIPLE OTHER COMPLAINTS THAT CAN BE FOUND ONLINE,IS EXPERIENCING SAME SHUDDERING ISSUES AT LOW SPEEDS THAT ARE COVERED UNDER THE 14M01 EXTENDED WARRANTY. HOWEVER, MY CAR IS AT 110,000 MILES AND PER FORD AND DEALER ARE NOT COVERED. THE ISSUES ARE CLEARLY RELATED TO A DESIGN FLAW FROM FORD, AND NOT AS A RESULT OF A VEHICLE MILAGE/AGE. I AM REQUESTING THAT FORD EXTEND THE WARRANTY TO SAME AS 14M02 AS IT IS CLEARLY A DESIGN FLAW FROM THE FACTORY. THE SHAFT SEAL LEAKS FLUID IN THE CLUTCH, AND FORD HAS ADMITTED THIS FLAW , AND IT DOESN'T MATTER OF THIS HAPPENED UNDER 100,000 MILES OR OVER 100,000 MILES, THE ISSUE LIES WITH THE DESIGN.

Mileage: 111,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO DRIVE, THE CLUTCH SLIPPED OUT OF GEAR. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BOB FERRANDO FORD LINCOLN (8868 W RIDGE RD, GIRARD, PA 16417), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

SHUDDERING SHAKING FROM TAKE OFF THROUGH 1ST AND 2ND GEAR AND ALSO TAKES A WHILE TO SHIFT FROM 1ST TO 2ND GEAR.

Mileage: 1

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S SON WAS DRIVING 60 MPH, THE VEHICLE BEGAN TO SHUDDER, SEIZE, AND THE POWER TRAIN ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT'S SON MANAGED TO VEER TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO ASHEVILLE FORD LINCOLN (611 BREVARD RD, ASHEVILLE, NC 28806, (828) 276-1075) WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Mileage: 65,000

WHILE MAKING A TURN THE VEHICLE BEGAN TO MOVE THEN THE ENGINE REVVED UP TO 7000 RPM THEN SLAMMED INTO GEAR THE NEXT SHIFT DID THE SAME THING. I WAS ALMOST HIT BY ON COMING TRAFFIC BECAUSE THE VEHICLE FAILED TO MOVE. AFTER PULLING OVER THE VEHICLE HAD NO REVERSE AND COULD ONLY BE DRIVEN AT VERY LOW SPEEDS WITHOUT FEELING LIKE IT WAS GOING INTO NEUTRAL BEFORE SHIFTING. THE VEHICLE IS NOW AT THE DEALER WHO HAS STATED IT HAS A TRANSMISSION CONCERN. THIS IS A SERIOUS SAFETY ISSUE!

Mileage: 52,798

MY CAR HAS HAD TRANSMISSION PROBLEMS SINCE I PURCHASED THE VEHICLE. THE TRANSMISSION SHUDDERS, JERKS, AND LOSES POWER WHILE DRIVING. I HAVE LOST POWER WHILE DRIVING ON THE HIGHWAY AT 65+ MPH NUMEROUS TIMES AND ALMOST CAUSED CRASHES. THE CAR JERKS WHEN ACCELERATING FROM A STOP AND CHANGING GEARS WHICH CAUSES SAFETY HAZARDS TO OTHER DRIVERS. MY CAR DOESN'T START (RANDOMLY) AND MY ENGINE SHUTS DOWN WHEN DECELERATING. THE DEALERSHIP HAS CONTINUOUSLY BLAMED THE TRANSMISSION ISSUES ON MY DRIVING ABILITIES (ALTHOUGH THEY'VE KNOWN ABOUT THE FAULTY TRANSMISSIONS BEFORE MASS PRODUCTION).

Mileage: 160,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE STARTED TO SHUDDER AND DECELERATE; HOWEVER, THE RPMS REVVED AT A VERY HIGH RATE. THE CONTACT EXITED THE HIGHWAY AND PARKED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO TEST DRIVE THE VEHICLE AND PERFORMED A DIAGNOSTIC TEST. THE MECHANIC CALLED KEYSTONE FORD (301 WALKER RD, CHAMBERSBURG, PA 17201, (717) 264-5104). THE VEHICLE WAS INITIALLY COVERED UNDER THE WARRANTY, BUT WAS LATER NOT APPROVED AFTER THE CORRECT VEHICLE MILEAGE WAS PROVIDED. THE DEALER QUOTED A COST TO REPAIR THE VEHICLE, WHICH INVOLVED REPLACING THE TRANSMISSION CONTROL MODULE AND REPROGRAMMING THE NEW PART FOR SAFE OPERATION ON THE ROADS. AN APPOINTMENT WAS SCHEDULED AND THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER RECHECKED THE WARRANTY INFORMATION TO CONFIRM THAT THE VEHICLE WAS NO LONGER COVERED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 158,900.

Mileage: 158,900

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED AND THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO WYATT JOHNSON FORD (646 THOMPSON LN, NASHVILLE, TN 37204, (615) 244-3615) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 192,758.

Mileage: 192,758

TL* THE CONTACT OWNS A 2012 FORD FOCUS. UPON STARTING THE VEHICLE, IT SHUDDERED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO PHIL LONG FORD OF MOTOR CITY (1212 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, (866) 947-5647) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN TECHNICAL SERVICE BULLETIN THAT HAD NOT YET BECOME A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 152,000.

Mileage: 152,000

MY 2012 FOCUS HAS HAD SHUDDER PROBLEMS AND SOME SCARY CLOSE CALLS WITH THE CLUTCH SINCE I BOUGHT IT THREE YEARS AGO. EVERY TIME I TOOK IT TO BE CHECKED THE DEALERSHIP TOLD ME IT DIDN'T MEET THE CRITERIA TO GET FIXED. WELL GUESS WHAT...MY EXTENDED WARRANTY JUST RAN OUT AND NOW THEY TELL ME I NEED THE CLUTCH! THE SERVICE GUY SAID HE HAS TO CONTACT FORD AND HOPEFULLY THEY 'WILL BE IN A GOOD MOOD' SO THEY WILL HELP! I'M PUTTING IN THIS COMPLAINT BECAUSE I SHOULD NOT HAVE TO PAY FOR THEIR MISTAKES, NOR CAN I FINANCIALLY! FROM EVERYTHING I'VE READ THEY WON'T BE HELPING!

Mileage: 89,000

ON MY 2012 FORD FOCUS FUEL CONSUMPTION HAS DECREASED ALSO ONCE THE CAR GETS PASSED A HALF TANK THE FUEL VOLUME GAUGE IS NOT CORRECT THE CAR ACTUALLY RUNS OUT OF FUEL WHAT'S THE LAST QUARTER OF A MARK WHICH APPEARS TO STILL HAVE FUEL, ALSO FRONT END DRIVETRAIN MAKES LOUD NOISE WHEN TURNING CORNERS, ENGINE WILL NOT CRANK AT TIMES AND MAKES FUNNY SOUNDS UNDER THE HOOD ELECTRICAL SOUNDS. BATTERY POSITIVE LEAD WIRING GETS HOT . CAR WILL NOT START ,BLOWER FAN DOESN'T WORK AND CAR RUNS HOT, AFTER BEING REPLACED 12/05/2019.

Mileage: 129,560

WHEN DRIVING ON THE INTERSTATE THE VEHICLES TRANSMISSION MALFUNCTIONS. IT DISPLAYS A WARNING STATING THE TRANSMISSION IS OVERHEATING AND MUST BE SERVICED. THE VEHICLE LOOSES ALL POWER AND WHEN GOING 65 MPH (IF IT EVER REACHES THAT) ALL OF A SUDDEN CARS HAVE TO SWERVE AROUND ME BECAUSE THE CAR HAS NO POWER TO CONTINUE. TWICE I ALMOST GOT HIT FROM BEHIND BEING STUCK IN THE MIDDLE OF THE INTERSTATE.

Mileage: 2

WHEN I ACCELERATE IT SOUNDS LIKE THE CAR IS IN "NEUTRAL" AND THE LEFT FRONT TIRE/WHEEL IS MAKE A SKIDDING SOUND. RANDOM AND UNEXPECTED WHEN IT HAPPENS. HAS BEEN DOING THIS SINCE SUMMER AND I THOUGHT ONE OF THE RECALLS MIGHT FIX THE PROBLEM. TAKING IT TO THREE PLACES SINCE IT SOUNDS LIKE IT MIGHT BE THE DESIGN OF THE DPS6 TRANSMISSION. IT ONLY HAPPENS WHEN I AM ACCELERATING FROM A DEAD STOP SUCH AS A STOP LIGHT OR WHEN PULLING OUT ONTO A ROAD. HAS HAPPENED 5 OR 6 TIMES SINCE SUMMER.

Mileage: 87,000

DRIVING FORD FOCUS ON HIGHWAY AT ROUGHLY 70 MPH. CAR DASH GAVE ERROR SAYING TRANSMISSION MALFUNCTION WHILE DRIVING. AFTER ERROR CAME UP WHILE DRIVING, WHEN I HIT THE GAS PEDAL, NOTHING HAPPENED AND I LOST ALL ACCELERATION CONTROL OF VEHICLE. I HAD TO COAST TO SIDE OF HIGHWAY. TURNED OFF CAR LET IT SIT ON HIGHWAY SHOULDER. WHEN RESTARTED, THE CAR MOVED BUT DID NOT ACCELERATE WHEN I HIT THE GAS. TOOK CAR TO FORD SERVICE CENTER WHERE THEY SAID ISSUE WAS WITH TCM AND CLUTCH WHICH CAUSED THE CAR TO GO INTO A NEUTRAL STATE WHILE DRIVING.

Mileage: 71,800

THE BIGGEST COMPLAINT I HAVE IS THE ANNOYING SHUDDERING. IT'S NOTICEABLE ON LIGHT ACCELERATING. SOMETIMES THE SHUDDERING IS SO BAD THAT YOU CAN'T HARDLY ACCELERATE WHEN PULLING OUT INTO TRAFFIC OR AFTER PULLING OFF AFTER YOU HAVE STOP AT A STOP SIGN OR STOP LIGHT. THIS HAS BEEN GOING ON SINCE I GOT THE CAR IN OCTOBER OF 2017 I'VE TAKEN IT TO THE DEALERSHIP FOR THIS ISSUE & THEY TOLD ME THAT'S HOW THE CAR IS SUPPOSED TO DRIVE.

Mileage: 110,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE GEAR FAILED TO ENGAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE. A MECHANIC CAME TO THE CONTACT'S HOME AND DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO ANOTHER INDEPENDENT MECHANIC AND, WHILE DRIVING, THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE FAILURE INDICATED THAT THE TRANSMISSION WAS OVERHEATING. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO AUTONATION CHEVROLET VALENCIA (23649 VALENCIA BLVD, SANTA CLARITA, CA 91355) WHERE IT WAS DIAGNOSED THAT THE TCM CODE AND THE DUAL CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE ON THE WAY TO THE DEALER, THE VEHICLE STALLED AND WAS PUSHED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED, BUT HESITATED TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: CAS17998196-C0F7C0. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

Mileage: 115,000

MY WIFE WAS TURNING AT A INTERSECTION AND THE CAR LOST POWER AND MOTOR JUST REVVED LIKE IT WAS IN NEUTRAL. MY GRANDDAUGHTER WAS AND HER CAR SEAT IN BACK AND I WAS IN PASSENGER SEAT. WE ALMOST GOT T BONED BY ANOTHER CAR. LUCKILY WE WERE NOT. . AFTER LOOKING UP THIS HAPPENING TO OTHERS. HOW HAVE YOU NOT LET THE PUBLIC KNOW HOW UNSAFE THESE CARS ARE???

Mileage: 105,000

WE TOOK THE CAR IN TO GET FIXED BECAUSE THE CHECK ENGINE LIGHT WAS ON. WHEN I TURN ON THE CAR AND START DRIVING THE CAR FEELS LIKE IT LOSES ITS SPEED AND IT FEELS LIKE THE CAR IS BEING PULLED BACK EVERY TIME ITS DRIVEN FORWARD. THE CAR FEELS AS IF ITS BEING FORCED TO DRIVE AND IT HAPPENS EVERY TIME THE CAR IS BEING DRIVEN. WE TOOK IT IN TO STAR FORD LINCOLN GLENDALE ON 1101 S BRAND BLVD GLENDALE, CA 91204, PHONE NUMBER (818)502-1901 WHERE THEY TOLD US THEY FIXED THE CAR BUT THE CAR REMAINED WITH THE SAME PROBLEMS WITH NO EVIDENCE OF FIXED DIFFERENCE. WHEN WE PICKED UP THE CAR AFTER DROPPING IT OF AT STAR FORD LINCOLN WE HAD TO JUMP START THE CAR BECAUSE IT NO LONGER TURNED EVEN THOUGH THE CAR WOULD TURN ON BEFORE WE DROPPED IT OFF. THE CAR ALSO STARTED LEAKING WATER FROM THE RADIATOR EVEN THOUGH THAT WAS NOT ONE OF THE REASONS WE LEFT THE CAR THERE. AFTER PICKING UP THE CAR FRO THERE IT HAS BEEN REMAINED PARK BECAUSE WE CAN NOT MOVE IT.

P073E DTC DEALER RECOMMENDS NEW TRANSMISSION AFTER CHANGING SHIFT MODULE. DAUGHTER WAS ALMOST REAR ENDED WHEN VEHICLE APPRUPTLY LOST POWER ON MAJOR ROADWAY.

Mileage: 4

FORD DEALERSHIP STATES "CLUTCH SHUDDER PROBLEM" OCCURRING, BUT THERES A SERVICE CALL ON IT ONLY TO INFORM ME THAT THE WARRANTY HAS RUN OUT AND THE EXTENSION ON THE REPAIRS OF THIS HAVE EXPIRED. I WAS NEVER INFORMED OF THIS REPAIR, HAD MY SERVICES COMPLETED. WHEN INQUIRING TO THE FORD DEALERSHIP THAT SERVICED THE TRANSMISSION FOR $249 LAST MARCH,AS WELL AS FORD CUSTOMER RELATIONS DEPT, I WAS INFORMED BY BOTH THAT UNLESS SOMEONE COMES IN WITH THIS COMPLAINT THEY DO NOT REPAIR IT. LUCKY ME IT HAS LASTED 9 MONTHS PAST THE "SERVICE CALL EXTENSION DATE", 9 MONTHS PAST THE "MANUFACTURER WARRANTY". THIS I ALSO BELIEVE IS THE RESULT OF THE GAS VALVE NOT MALFUNCTIONING SINCE PRIOR TO THE RECALL FOR THAT-BACK IN 2015 I REPORTED THIS AND IN 2016 PRIOR TO THE SERVICE CALL FOR THE TCM I HAD IT SERVICED AS WELL! NOW THEY ARE ACTING AS IF THEY DID NOT KNOW THE DUAL-CLUTCH TRANSMISSION WAS FAULTY AND ARE REFUSING TO REPAIR THEIR FAULTY PARTS! I'M A NURSE FOR THE FEDERAL GOVERNMENT, I JUST WANT TO GET BACK AND FORTH TO WORK IN THE VEHICLE I PAY FOR (7 PAYMENTS REMAINING BY THE WAY)!! MAKE THEM FIX THEIR MISTAKE! THE GAS VALVE STALLING THE CAR PROBABLY RELATED TO THE TRANSMISSION PROBLEMS NOW HAVING IT HAD STALLED THE CARS BEFORE THEY OWNED THAT PROBLEM!! FOR THE RECORD THERE WERE FAR LESS MILES ON MY CAR WHEN THEY HAD TO REPAIR THE TCM!

Mileage: 96,900

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE ACCELERATED, IT SHUDDERED WITHOUT WARNING AND THEN RETURNED TO NORMAL AFTER A COUPLE OF SECONDS. THE VEHICLE WAS TAKEN TO PARIS FORD-LINCOLN (2020 NE LOOP 286, PARIS, TX 75460, (903) 784-2566) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS TEST DRIVEN. THE MECHANIC CONFIRMED THAT THE VEHICLE VIBRATED AND SHUDDERED WHILE ACCELERATING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 13V523000 (POWER TRAIN) AND 19V515000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.

Mileage: 138,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 5 MPH, THE VEHICLE BEGAN TO HESITATE AND AN ABNORMAL NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE CONTACT CALLED AUTONATION FORD MOBILE (LOCATED AT 901 EAST INTERSTATE 65 SERVICE RD S, MOBILE, AL 36606, (251) 202-2016) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

I RECENTLY SUBMITTED A COMPLAINT AND RECEIVED A PURGE VALVE RECALL FROM FORD. THE VEHICLE WAS TAKEN IN ON SEPT 6 AND REPAIRED. ON SEPT 11TH I WENT TO START THE VEHICLE AND IT HESITATED TO START. I TRIED AGAIN IT STARTED AND A NOTIFICATION CAME ON STATING TRANSMISSION MALFUNCTION SERVICE NOW. I HAD MY TRANSMISSION FIXED IN OCTOBER 2018 AND STILL HAVE HAD CONSTANT ISSUES. THE CAR STILL STALLS AND GOES IN AND OUT OF GEARS. THE CAR HESITATES WHEN TURNING OR PRESSING ON GAS TO ACCELERATE. AFTER A RECENT OIL CHANGE THE EMPLOYEE TRIED TO CHANGE MY HEADLIGHT AS IT WENT OUT AND 4 BULBS LATER HE DETERMINED THE WIRING ON THE VEHICLE IS HORRIBLE.ON NOV 2ND MY CAR HESITATES TO START AND CHECK ENGINE LIGHT RETURNS STATING TRANSMISSION MALFUNCTION. I BROUGHT THE CAR INTO A SHOP AND THEY THOUGHT TO CHANGE THE BATTERY AND PULLED A CODE SHOWING CLUTCH POSITION SENSOR IN TRANSMISSION. THE PASSENGER REAR SEAT BELT ALSO HAS A MALFUNCTION. IM STILL PAYING ON THIS VEHICLE AND STILL HAVE 11000 TO GO. EVERY YEAR THERE IS A CONSTANT ISSUE. IM NOT COVERED UNDER THE WARRANTY AND WHEN I WAS AT THE DEALERSHIP STATED THE CAR DIDN'T NEED WORK AND WOULDN'T REPAIR IT. MY BIGGEST FEAR IS DRIVING WITH MY CHILDREN AND THE CAR STALLS WHILE TURNING AND SOMEONE GETTING HURT. IVE SPENT THOUSANDS OF DOLLARS ON THIS VEHICLE FOR THE SAME ISSUES WITHIN THIS TRANSMISSION AND FORD DOESN'T WANT TO FIX IT.

Mileage: 153,000

I WAS DRIVING ABOUT 40 MPH ON A CITY STREET WHEN THE WARNING MESSAGE "TRANSMISSION NOT IN PARK" FLASHED AND THE SPEEDOMETER WENT TO ZERO. I PULLED OVER AND PUT THE CAR IN PARK AND EVERYTHING SHUT OFF. I WAS ABLE TO RESTART THE CAR. I HAVE HAD ALL FACTORY RECALLS REPLACED AND MOST RECENTLY THE CATALYTIC CONVERTER REPLACED AS WELL.THE CHECK ENGINE LIGHT OR ANY OTHER WARNING LIGHTS WERE NOT ON WHEN THIS OCCURRED.

Mileage: 145,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH OR LESS, THE VEHICLE SHUDDERED AND JERKED. ALSO, THE TRANSMISSION WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLER FORD LINCOLN (1596 NJ-38, LUMBERTON, NJ 08048, (609) 261-7836) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 3193737765. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

DURING MY DRIVING, THE ENGINE ACCELERATES BY ITSELF AND LOST POWER, NO GEAR SHIFTING DURING DRIVING, I ONLY CAN DRIVE IT AT A MAX OF 1500 RPM A GO NO HIGHER THAN 35MHP. TRANSMISSION DTC P073A, P074A.

Mileage: 73,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE JERKED, LOST POWER, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER, TURNED THE VEHICLE OFF AND ON, BUT THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE CONTACT ATTEMPTED TO SHIFT INTO REVERSE, BUT WAS UNSUCCESSFUL. THE CONTACT WAS ABLE TO DRIVE AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO GLENN BUSH FORD (619 1ST ST, APOLLO, PA 15613, (724) 478-4113) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) WAS REFERENCED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,740.

Mileage: 54,740

VEHICLE CAME OUT OF GEAR IN A STOP LIGHT INTERSECTION WHILE TURNING LEFT. AN ACCIDENT WAS NARROWLY AVOIDED. THE TCM HAD BEEN REPLACED TWO DAYS PRIOR. I RETURNED THE CAR TO THE DEALERSHIP THAT REPLACED THE TCM, THEY KEPT THE CAR FOR FIVE DAYS, STATED THEY COULD NOT REPRODUCE THE FAILURE, AND REFUSED TO TAKE FURTHER ACTION. I FEEL THE CAR IS UNSAFE AND FORD IS REFUSING TO ADDRESS THE PROBLEM. HISTORICALLY, WE HAVE HAD FIVE CLUTCH PACKS REPLACED AND AT LEAST THREE TCM'S. FURTHERMORE, THIS VEHICLE HAS BEEN IN THE SHOP FOR TRANSMISSION REPAIR MORE THAN 60 DAYS IN THE PAST FIVE YEARS.

Mileage: 130,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS LIGHTLY DEPRESSED AND THE VEHICLE JERKED VIOLENTLY. IN ADDITION, THE TRANSMISSION MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,707. *BF *TR

Mileage: 185,707

MY GIRLFRIEND BOUGHT THIS CAR AND WE BELIEVE HAS A DUEL CLUTCH ISSUE AND ALL THE FORD GARAGES WE TAKE IT TO SAY THERE IS NOTHING THEY CAN DO ABOUT IT ONLY HAS 50,000 MILES ON IT. SHE SPENT HER HARD EARNED MONEY ON IT AND MAKES MY HEART ACE TO KNOW THAT SHE HAD TO DRIVE AROUND WITH HER CAR LIKE THIS WE NEED HELP !!!

Mileage: 40,000

WHILE IN COLUMBUS, OHIO, CAUGHT IN HEAVY TRAFFIC, UPHILL, A RED "TRANSMISSION MALFUNCTION!" LIGHT WENT ON, AND THE CAR IMMEDIATELY STARTED SHUDDERING AND LURCHING FORWARD. I WAS ONLY GOING 5 - 10 MPH IN TRAFFIC, BUT THE CAR WAS ALSO SHAKING AND WHEN I CAME TO A FULL STOP THE RPMS WOULD GO UP AND DOWN

Mileage: 279,000

THIS WAS A RECALL ALREADY THAT IS HAZARDOUS TO ALL DRIVERS ON THE ROAD INCLUDONG THE DRIVER. THE CAR WILL STALL,STUDDER,AND GIVE NO POWER WHEN PULLING OFF. I CANT UNDERSTAND HOW SOMETHING SO DANGEROUS THAT ALSO COST ME MY LIFE WOULD HAVE A LIMITED WARRANTY ON A SAFTEY RECALL. THIS SHOULD BE A LIFETIME WARRANTY ON THIS. BECAUSE THEY CAIM TO FIX THE ISSUE BUT IF IT CONTINUES TO BREAK DOWN AFTER 2 MONTHS 3 MONTHS. WHY IS THEIR A LIMITED TIME FRAME ON SAFETY RECALL AND THE SAFTEY OF DRIVERS AND THE OWNER.THIS HAS CAUSED ACCIDENT TO OTHERS. BECAUSE WHEN A RECALL IS DONE. YOU BELIEVE THE ISSUE IS FIXED. IT SHOULD CONTINUE TO HAVE THE SAME PROBLEM. THEN THE LIMITED WARRANTY IS UP. NOW YOU'RE STUCK WITH A SAFETY HAZARDOUS CAR THAT IS DANGEROUS TO PUT ON THE ROAD. PLEASE HELP. I DID STALL ON THE ROAD I HAD TO GET THE CAR TOWED. I WAS STALLED DUE TO THIS RECALL. NOW IT'S HAPPENING ABOUT. DRIVERS SAFETY SHOULDNT HAVE A LIMIT THIS OTHER INCIDENT OCCURRED DUE TO THEIR WARRANTY NOT HOLDING UP WITH KEEPING THE ROADS SAFE. THE SAME SAFETY RECALL IS NOW STARTING TO CAUSE ROAD HAZARDOUS ISSUES AGAIN THAT WILL BE UNSAFE FOR THE ROAD AND MYSELF. THE CARS NOT EVEN 10 YEARS OLD.

Mileage: 100,940

I HAD AN EXTENDED WARRANTY ON MY 2012 FORD FOCUS. TRANSMISSION. IT IS STILL WAY UNDER MILEAGE ONLY 50,000 ON MY CAR. JUST RECENTLY HAD A PROBLEM WITH MY CAR AND IT HAS TO DO TO DEFAULTS IN THE CLUTH. MY MY CAR IS AT THE FORD DEALERSHIP IN WILLIAMSBURG RIGHT NOW WAITING ON FORD HEADQUARTERS TO DECIDE IF THEY ARE GOING TO COVER THE EXPENSES OR NOT. MY WARRANTY EXPIRED 2 MONTHS BEFORE THIS HAPPENED. BUT STILL WAY UNDER MILEAGE ON WARRANTY. I TOOK IT TO FORD DEALERSHIP IN WILLIAMSBURG VA THEY SAID THE COST TO ME WOULD BE 1,600.00. THEY SAID THEY WERE CONTACTING THE MAIN HEADQUARTERS TO FORD ABOUT THIS MATTER TO SEE IF THEY WILL PAY FOR THIS SINCE THEY KNEW THERE WAS A PROBLEM IN THESE CARS WHEN THEY SOLD THEM. WAITING ON RESPONSE FROM HEADQUARTERS AT FORD TO SEE 8F THEY ARE GOING TO COVER THE COST . I FEEL THEY SHOULD. THIS HAPPENED WHILE DRIVING IT THE GEARS SLIPPING. THAT'S WHY I TOOK IT TO THE SHOP. IT'S AT WILLIAMSBURG FORD DEALERSHIP AS WE SEEK WAITING ON FORD TO GET BACK TO THEM AND IF THEY ARE GOING TO PAY FOR THE CLUTCH TO BE REPLAY ED IN MY 2012 FORD FOCUS.

Mileage: 50,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO DELAY AND HESITATE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT EXCEED 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED COLUMBIANA FORD (LOCATED AT 14851 SOUTH AVE, COLUMBIANA, OH 44408, (330) 482-3831) AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL WINDING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO UPTOWN FORD LINCOLN (2111 N MAYFAIR RD, MILWAUKEE, WI 53226, (414) 771-9000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 94,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *DL

Mileage: 94,000

CAR SHUTTERS AND STALLS. NOT MUCH POWER. HAD TCM REPAIRED AND THE DUAL CLUTCH MULTIPLE TIMES.

Mileage: 100,000

I DIDN'T GET TO FINISH MY 1ST COMPLAINT..ABOUT MY 2012 FORD FOCUS TRANSMISSION PROBLEM. IVE HAD THE TRANSMISSION FIXED TWICE ALREADY UNDER THE WARRANY AND NOW ITS DOING IT AGAIN AND MY WARRANTY RAN OUT 5 MOS. AGO SO FORD WONT FIX IT AGAIN? I DON'T UNDERSTAND WHY THIS ISN'T A RECALL? I AM SCARED TO DRIVE THIS CAR AND I HAVE 3 CHILDREN I DRIVE AROUND. AND NOW THE TRANSMISSION IS HESITATING AND SHUDDERING AGAIN AND I CANT AFFORD TO PAY FOR IT TO BE FIXED. PLEASE RECALL THE 2012 FORD FOCUS TRANSMISSION PROBLEMS SO I CAN GET MY CAR FIXED SO ME & MY KIDS FEEL SAFE ON THE ROAD !! PLEASE !! I JUST CANT BELIEVE ITS NOT RECALLED AFTER SEEING THE MILLIONS OF COMPLAINTS ABOUT THIS CAR AND TRANSMISSION PROBLEMS?? I DON'T UNDERSTAND THAT??

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE NOISE CONTINUED WHEN THE IGNITION WAS TURNED OFF. THE VEHICLE WAS TAKEN TO LITHIA FORD LINCOLN OF BOISE (LOCATED AT 8853 W FAIRVIEW AVE, BOISE, ID 83704, (208) 398-2106) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC SYSTEM/TRANSMISSION AND ACM CORD FROM THE STEERING WHEEL TO THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

Mileage: 129,000

THE TRANSMISSION OF MY CAR SHUDDERS DURING LIGHT ACCELERATION WHEN IT GOES INTO MOTION FROM A STATIONARY POSITION. I HAVE BEEN FACING THIS ISSUE FOR A LONG TIME NOW. IT RUNS GREAT IN 1ST GEAR BUT WHEN IT SWITCHES TO 2ND IT SHUDDERS AND THEN SHIFTS. ALSO WHEN IT IS ON GEARS MORE THAN 2 IT RUNS FINE.

Mileage: 109,888

TRANSMISSION HAVING TROUBLE CATCHING ALL GEARS WHILE DRIVING

Mileage: 130,000

THIS 2012 FORD FOCUS HAS ONE OF THE ORIGINAL DPS6 TRANSMISSIONS WHICH IS FAILING AS TO BE EXPECTED BY DESIGN. FORD IS DENYING THE EXTENDED WARRANTY FOR 7 YEARS BECAUSE THE PURCHASE DATE WAS AUGUST 2011. THE VEHICLE IS A 2012 AND HERE WE ARE IN 2019. THIS IS 7 YEARS. THE VEHICLE IS DANGEROUS, SHIFTING HARD AND SLIPS OUT OF GEAR AND WON'T GO INTO DRIVE. THIS IS VERY DANGEROUS WHEN YOU NEED ACCELERATION ON THE FREEWAY OR WHERE EVER THE RISK MAY BE IN TRAFFIC CONDITIONS. THERE ARE 1000'S OF REPORTS ON THE MALFUNCTIONING TRANSMISSION AND I RECENTLY READ ON THE INTERNET THE NHTSA THIS YEAR IS FINALLY LOOKING INTO THIS PROBLEM THAT WAS SOLD TO MILLIONS OF CUSTOMERS. I HAVE HAD THE CAR DIAGNOSED AT A FORD DEALERSHIP WHO PROCEEDED TO PRICE GOUGE ME ON A REPAIR SINCE FORD WON'T HONOR THEIR CUSTOMER SATISFACTION. NO THIRD PARTY TRANSMISSION SHOPS WILL WORK ON THIS CAR AND THE CONSUMER IS SLAVED TO FORD FOR REPAIRS. DISHONEST PRICE GOUGING QUOTES TO BOOT. I WAS LURED IN WITH $1400.00 TO 1600.00 TO BRING THE CAR IN. 5 MONTHS LATER, WITH NO COOPERATION AND NUMEROUS PHONE CALLS, THEY DOUBLED THE PARTS PRICED FOR THE REPAIR UP TO $3200.00 PLUS IT COULD BE MORE. I WAS SO FED UP I TOWED THE VEHICLE OUT OF THERE AND BACK TO MY GARAGE. THIS HALF BAKED EXTENDED WARRANTY FORD PUT OUT FOR THIS TRANSMISSION IS EXACTLY THAT, HALF BAKED. THEY KNOW THIS TRANSMISSION WILL FAIL AND THE WARRANTY SHOULD HAVE COVERED ALL COMPONENTS FOR THIS MECHANICAL MONSTROSITY. THE CONSUMER IS OVER THE BARREL WITH FORD FIXING THIS PROBLEM AND THEY ARE TAKING ADVANTAGE OF THE SITUATION. I WAS DENIED THIS WARRANTY BY TWO MONTHS WHEN I FIRST INQUIRED ABOUT THE. IT'S A 2012 - 2019 7 YEARS. JUST BECAUSE IT WAS SOLD IN 2011 SHOULDN'T MAKE A DIFFERENCE. IT'S STILL THE SAME DANGEROUS MALFUNCTIONING TRANSMISSION OUT ON THE ROAD. I SURE HOPE THE NHTSA PUTS SOME PRESSURE ON FORD TO DO THE RIGHT THING.

Mileage: 90,000

LOSS OF POWER STEERING WHILE DRIVING, MY SPEED WAS 60MPH, NO WARNING ALL OF SUDDEN I COULDN'T TURN OR MANEUVER THE STEERING WHEEL. VERY DANGEROUS

Mileage: 113,000

TRANSMISSION FELT STUCK. DIDN'T WANT TO SHIFT GEARS. WHEN IT DID SHIFT INTO THE NEXT GEAR, THE CAR JUMPED. AT THE STOP LIGHT, TRIED TAKING OFF AND VEHICLE STALLED, THEN FINALLY SLIPPED INTO GEAR. THE CAR JUMPED AS IT SHIFTED INTO GEARS, BUT ONCE RIDING IT WAS OK, UNTIL I SLOWED DOWN. THE CAR WOULD JUMP AS THE GEARS SHIFTED DOWN. THIS HAS NEVER HAPPENED BEFORE

Mileage: 142,928

VEHICLE HAS FAULTY DUAL-CLUTCH TRANSMISSION WITH A CLUTCH THAT NEEDS REPAIRED. DEALERSHIP REFUSES TO FIX IT EVEN THOUGH IT'S UNDER AN EXTENDED WARRANTY. THE CAR IS PART OF THE FORD CLASS ACTION LAWSUIT DUE TO THE TRANSMISSION. VEHICLE IS A SAFETY RISK TO DRIVE BECAUSE THEY WON'T FIX IT AND THE CLUTCH COULD STOP WORKING WHILE DRIVING CAUSING A CRASH.

Mileage: 85,871

MY PURGE VALVE IS NOT WORKING PROPERLY WHICH HAS THROWN MY ENGINE LIGHT TO COME ON AND WHEN I PUT GAS IN IT AND START IT UP IT STALLS OUT ON ME.

MY 2012 MODEL YEAR FORD FOCUS HAS A DEFECTIVE TRANSMISSION THAT HAS FAILED THREE TIMES BEFORE. NOW IT HAS FAILED FOR THE FOURTH TIME. THEY SYMPTOM IS FAILURE TO ENGAGE IN DRIVE AND THE CAR WILL NOT MOVE FROM STOP. IT WILL SHUDDER VIOLENTLY WHEN SHIFTING GEAR. THIS IS UNSAFE BECAUSE IT WILL HAPPEN WHEN DRIVING IN TRAFFIC ON CITY STREETS OR ON THE HIGHWAY. NOW THAT THE TRANMISSION HAS FAILED AGAIN FOR THE FORTH TIME, FORD WILL NOT PAY FOR THE REPAIR FULLY (THEY WILL ONLY COVER $750) WHILE I HAVE TO PAY THE REMAINING $1700. SINCE THIS TRANSMISSION PROBLEM HAS BEEN OCCURING SINCE IN BOUGHT THE CAR NEW IN 2011, I SHOULD NOT BE REPONSIBLE FOR THE REPAIR. FURTHERMORE THIS IS A SAFETY ISSUE THAT SHOULD BE FIXED ONCE AN FOR ALL BY FORD. THEY SHOULD NOT BE ALLOWED TO WALK AWAY FROM THIS PROBLEM THAT IS LATENT IN THEIR PRODUCT. HISTORY: BOUGHT VEHICLE NEW MAY 13, 2011 FIRST REPAIR (CLUTCH REPLACEMENT) SEPTEMBER 28, 2012 SECOND REPAIR FEBRUARY 28, 2015 THIRD REPAIR JUNE 29, 2017 FOURTH FAILURE (DOCUMENTED BY THE DEALER) SEPTEMBER 30, 2019. FORD WILL NOT COVER THE FULL REPAIR COST. INSTEAD I HAVE TO PAY $1700. THE DEALER FILED A CLAIM FOR ME WITH FORD AS FORD WILL NOT SPEAK TO ME ABOUT THIS ISSUE. THEY ADVISE ME TO ONLY WORK THROUGH THE DEALER WHEN I CALL THEM ON THE PHONE. THE DEALER HAS SINCE FILED AN APPEAL FOR ME AND INCLUDED ALL THE DOCUMENTATION WITH THE FULL HISTORY OF MY VEHICLE SHOWNING ALL THE PREVIOUS TIMES THAT THEY REPAIRED IT FOR THE SAME PROBLEM. HOWEVER FORD STILLL DID NOT AGREE TO COVER THE COST. THEY SAID $750 IS ALL THEY CAN AUTHORIZE FOR THIS REPAIR. I DO NOT KNOW HOW THEY CAME UP WITH THIS AMOUNT. HOWEVER, AS I SAID ABOVE, I THINK THIS IS A LATENT PROBLEM THAT INHERENT TO THIS CAR AND NOT RELATED TO HOW THE CAR IS USED. THE FAILURE OCCURS EVERY TWO YEARS. ITS IS NOT SAFE TO BE OUT IN TRAFFIC BECAUSE IT ME, MY FAMILY OR OTHERS.

Mileage: 9,053

THE 2012 FORD FOCUS HAS 71648 AND THE TRANSMISSION IS NO LONGER WORKING.THAT SEEMS TOO EARLY FOR A CAR'S TRANSMISSION TO NO LONGER BE WORKING. MY DAUGHTER WAS DRIVING THE VEHICLE AT ABOUT 55 MPH..AND THEN SHE STOPPED AND THEN IT WOULD NOT START UP CORRECTLY. WE HAD TO GET FAR TOWED.AND WAS TOLD IT IS THE TRANSMISSION.

Mileage: 71,648

AS MANY OTHERS, NO, RATHER THOUSANDS OF OTHERS HAVE REPORTED THAT THE FAULTY DUAL CLUTCH TRANSMISSION OFFERED BY FORD FAILED AND ALMOST CAUSE AN ACCIDENT THAT COULD OF SERIOUSLY INJURED ME AND MY 2YR OLD DAUGHTER. WILL IT TAKE A DEATH FOR THE RECALL OF THIS FAULTY TRANSMISSION THAT FORD KNEW ABOUT, BEFORE ANYTHING IS ACTUALLY DONE? HOW PADDED ARE THEY MAKING YOUR POCKETS? DO YOUR JOB AND SAVE LIVES.

Mileage: 680,000

CAR SUDDENLY LOSES POWER ON THE HIGHWAY. SOMETIMES THE TRANSMISSION GETS STUCK IN REVERSE. THIS HAS BEEN HAPPENING FOR MANY YEARS. THE FORD SERVICE CENTER HAS BEEN UNABLE TO RESOLVE THE PROBLEM. IT IS MY UNDERSTANDING THERE IS A RECALL INVOLVING THIS. THE DEALER HAS RECENTLY PROVIDED A LOANER BECAUSE MY CAR IS UNSAFE TO DRIVE, ACCORDING TO THE SERVICE MANAGER. I ALSO UNDERSTAND THERE HAS BEEN A RECENT LEGAL SETTLEMENT REGARDING THIS IN LOS ANGELS AND A TRIAL IS SET TO BEGIN IN SAN DIEGO WHERE I RESIDE. I WOULD LIKE TO HAVE THE PROBLEM RESOLVED AND A SAFE CAR TO DRIVE OR BE FAIRLY COMPENSATED SO I CAN PURCHASE A NEW CAR AND MOVE ON.

Mileage: 60,000

VEHICLE IS OPERATING LIKE A DRUNKEN SAILOR. STILL HAS MAJOR SHIFTING ISSUES.

Mileage: 75,000

CHECK ENGINE LIGHT WILL RANDOMLY COME ON, TRANSMISSION WILL MESS UP, AND THEN CHECK ENGINE WILL GO OFF, CAR WILL DRIVE FINE FOR A WEEK, THEN CONTINUE THE PROBLEM. SENT CAR TO GET LOOKED AT SAID THE COMPUTER WAS GIVING THE CODE FOR SWITCH B CLUTCH, SPENT 365$TO GET IT FIXED AND THEN A LITTLE OVER A WEEK LATER PROBLEMS STARTED AGAIN BUT WORSE THAN BEFORE. MY CAR ONLY HAD 76,000 MILES ON IT, SHOULDN'T HAVE ANY ISSUES WITH TRANSMISSION YET.

Mileage: 75,800

WHILE DRIVING ON THE INTERSTATE THE VEHICLES TRANSMISSION DISENGAGES AND YOU ARE UNABLE TO ACCELERATE OR CONTROL THE VEHICLE. YOU MUST SAFELY REMOVE YOURSELF FROM THE ROADWAY. THIS HAS HAPPENED MULTIPLE TIMES AND FORD REFUSES TO HELP BECAUSE WE HAVE HAD ALL OF THE RECALLS FIXED. THIS IS PART OF THE TRANSMISSION ISSUE WITH THE COMPUTER. WE ARE ALSO EXPERIENCING THE JERKING OF THE TRANSMISSION AS IT TRIES TO SHIFT INTO THE CORRECT GEARS DUE TO THE CLUTCH. FORD REFUSES TO FIX THIS PROBLEM AS WELL BECAUSE WE HAVE ALREADY HAD IT RECALLED. THESE ISSUES ARE SERIOUS AND COULD CAUSE A MAJOR ACCIDENT OR FATALITY. THESE VEHICLES ARE NOT SAFE AND UNRELIABLE. FORD NEEDS TO STAND BEHIND THEIR PRODUCTS AND MAKE THINGS RIGHT WITH THE CUSTOMERS WHO OWN THESE VEHICLES.

Mileage: 151,000

MY VEHICLE VIBRATES, SHIMMIES, AND SHAKES ON TAKE OFF AND ON TURNS. DANGEROUS TO DRIVE ESPECIALLY CROSSING A HIGHWAY. I HAVE HAD IT ACCESSED AT MY FORD DEALERSHIP AND THEY SAID TO REPLACE THE CLUTCH AND TRANSMISSION INPUT SEALS. THERE IS A PROGRAM OUT 14M01 THAT EXTENDS THE WARRANTY AND FIELD SERVICE ALERTS FOR THIS VEHICLE. FORD CUSTOMER SERVICE SAID THE VEHICLE IS COVERED. WHEN THE DEALERSHIP ENTERED IT IN THE SYSTEM, THE REPAIR WAS DENIED BY FORD. I KNOW THERE IS A LAW SUIT AGAINST FORD FOR THIS SAME PROBLEM. I NEED HELP TO GET MY VEHICLE REPAIRED BY FORD. THE CUSTOMER SERVICE SAID THAT THE DEALERSHIP SERVICE MANAGER SHOULD SUBMIT FOR WARRANTY. I DON'T UNDERSTAND WHY THERE ARE DENYING THIS REPAIR. I HOPE NOTHING ELSE GOES WRONG WITH THE LEAKING TRANSMISSION SEALS WHILE I AM DRIVING THE VEHICLE BECAUSE FORD REFUSES THE REPAIR. DRIVING SOMEWHERE WHERE THERE IS A STOP LIGHT ON EVERY CORNER WILL GIVE YOU WHIPLASH. CROSSING HIGHWAYS IS VERY DANGEROUS. YOU NEED TO MAKE SURE NOTHING IS COMING FOR A LONG WAY AWAY. THIS HAS HAPPENED SINCE I BOUGHT IT NEW IN 2012. AT FIRST I THOUGHT IT WAS BECAUSE IT WAS NEW. WHEN I TOOK IT TO THE FORD DEALERSHIP, I WAS TOLD THERE WAS NO FIX. NOW THERE IS A FIX. I TOOK IT THIS LAST TIME TO THE DEALERSHIP 9/23/2019. THERE AARE 41000 MILES ON THE VEHICLE. PLEASE HELP!

TRANSMISSION JERKS IN AND OUT OF GEAR AND MOST RECENTLY WILL NOT SHIFT INTO DRIVE OR REVERSE.

Mileage: 80,000

WHEN DRIVING IN STOP/GO TRAFFIC, TRANSMISSION PROBLEMS CAUSE THE CAR TO LURCH AND JERK. WHEN TRANSITIONING ONTO FREEWAY, AT TIMES THERE WILL BE MINIMAL POWER AS THE TRANSMISSION REFUSES TO SHIFT AND THE ENGINE STAYS BETWEEN 3500 TO 4500 RPMS. THIS RESULTS IN MERGING INTO 70 MPH TRAFFIC AT 30-40 MPH. WHEN TRANSITIONING FROM FREEWAY TO CITY ROAD, CAR WILL HAVE NO POWER FOR 3 TO 5 SECONDS AND THEN MASSIVE POWER LUNGING FORWARD FOR 2 TO 3 SECONDS BEFORE LOSING POWER AND ALLOWING FOR BRAKING.

Mileage: 129,490

THREE WEEKS AFTER BUYING MY BRAND NEW 2012 FORD FOCUS, THE CAR BEGAN TO HESITATE ON THE HIGHWAY. I COMPLAINED TO THE DEALER WHO SAID IT WAS A FORD PROBLEM AND NOT THEIRS. THE FOLLOWING MONTH, I ALMOST DIED IN THE CAR. A REGIONAL MANAGER FROM FORD CAME TO THE DEALERSHIP TO SPEAK WITH ME, RESOLVED NOTHING. I FOLLOWED LEMON LAW PROTOCOL AND DOCUMENTED EVERYTHING THROUGH THE SERVICE DEPT. MORE THAN 12 VISITS. FOUR VISITS BEFORE THE NEAR FATAL CRASH AND THE REMAINDER AFTERWARDS. FORD RAN OUT THE STATUTE OF LIMITATIONS ON MY VEHICLE SO THEY DID NOT HAVE TO PAY ME. THE VEHICLE HAS A PROPENSITY OF TURNING OFF WHEN ACCELERATING TO 65 MPH. WHEN MAKING A TURN OR U-TURN THE CAR HESITATES. FORD ADMITTED TO MANUFACTURER DEFECT AND STILL WOULD NOT PUT ME IN MY ORIGINAL POSITION WHICH HAS LEFT ME WITH DISC DISPLACEMENTS BENEATH MY BRAIN STEM. I HAVE CHRONIC NECK PAIN EVERY DAY OF MY LIFE. I WAS MAKING A LEFT HAND TURN AND HAD PLENTY OF TIME TO TURN. A WHITE UTILITY VAN FLEW OUT OF THE LANE TO TRY TO BEAT THE LIGHT AS I WAS TURNING. THE CAR TURNED OFF AND I HAD TO BRACE FOR IMPACT. THE CAR WOULD NOT START. TWO ADDITIONAL MALFUNCTIONS CAUSED THE CAR TO VEER LEFT AND CRASH INTO CURBS. LAST WEEK, I HAD TO MAKE A U-TURN. I HAD PLENTY OF TIME. WHILE TURNING, THE CAR HESITATED, AND THE CAR WAS STOPPING, THE WAY IT DID IN 2012. I WAS ALMOST KILLED BY AN 18-WHEELER WHO THOUGHT I WAS INITIATING ROAD RAGE. HE THEN FOLLOWED ME AND RAN ME OFF THE ROAD COMING ONE INCH TO THE SIDE OF MY VEHICLE. I TRIED TO TAKE PICTURES, BUT MY HAND WAS TREMBLING. FORD NEEDS TO REPLACE MY VEHICLE AT THE REPLACEMENT VALUE FROM JULY OF 2012 AND OBEY THE VA LEMON LAW STATUTE. FORD OFFERED ME A BUY OUT OF $8,000 IN DECEMBER 2018. I HAD TO LAY OUT $14,000 FOR A NEW VEHICLE. THEY SHOULD HAVE CREDITED ALL OF MY CAR PAYMENTS $17K, AND PROVIDED A SETTLEMENT FOR PERMANENT SPINE AND NECK INJURIES. ACCOUNTABILITY IS DEMANDED.

Mileage: 4,600

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE VEHICLE JERKED WHILE ATTEMPTING TO ACCELERATE. ALSO, ON SEVERAL OCCASIONS, THE VEHICLE APPEARED TO STALL. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. FORD OF KIRKLAND (11651 FLATER AVE NE, KIRKLAND, WA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 7,000. *PM *TP

Mileage: 7,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE VEHICLE STALLED WHILE DRIVING THE VEHICLE OPERATED AT REDUCED SPEED THE CONTACT WAS CONCERNED THAT THE TRANSMISSION WAS DEFECTIVE WHILE DRIVING AT 65 MPH, WITHOUT WARNING, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OPERATED AT REDUCED SPEED. ADDITIONALLY, THE REVERSE GEAR WAS INOPERABLE. THE VEHICLE WAS TAKEN TO A PEPBOY'S AUTO CARE CENTER TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF DTC CODE: P090C- CLUTCH ACTUATOR CIRCUIT LOW. THE CODE WAS CLEARED. AN APPOINTMENT WAS SCHEDULED WITH FRIENDLY FORD, 660 N DECATUR BLVD, LAS VEGAS, NV 89107, (866) 724-9143, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. FORD COUNTRY, 280 N GIBSON RD, HENDERSON, NV 89014, (888) 360-8509, WAS ALSO CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT SHE RECEIVED RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN TOOL SHOWED NO RECALL SUBJECTED TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,717.

Mileage: 83,717

WHILE DRIVING, MY CAR STARTED TO STUTTER WHEN SHIFTING. I WAS MINOR AT FIRST. AND I JUST ASSUMED I WAS DUE FOR AN OIL CHANGE. I GOT THE OIL CHANGE AND THE PROBLEM STILL GOT WORSE. I WOULD DRIVE 5 BLOCKS DOWN THE ROAD (HIGHWAY OR CITY STREET) AND MY CAR WOULD TELL ME THAT THE TRANSMISSION WAS OVER HEATING AND TO PULL OVER SAFELY. IF I TRIED TO GO UPHILL WHILE DRIVING, MY CAR WOULD JUST NOT HAVE ENOUGH POWER TO MAKE IT AND WOULD JUST ROLL BACKWARDS NO MATTER HOW MUCH GAS I GAVE IT. I TOOK THE CAR IN FOR 2 RECALLS, THINKING MAYBE ONE OF THEM WAS CAUSING THE ISSUE. PROBLEM STILL PERSISTED AFTER THOSE WERE FIXED. I ALSO REPLACED THE TCM AND HAD IT PROGRAMMED TO NO AVAIL. NOW FORD IS TELLING ME IT'S AN ISSUE INSIDE MY TRANSMISSION. I BELIEVE MY CAR IS FINALLY CATCHING UP AND HAVING THE ISSUES ALL THE OTHER FORD FOCUS/ FIESTAS WITH THE DCT WE'RE HAVING. BUT OF COURSE MY CAR DIDN'T START TO HAVE ISSUES UNTIL AFTER THE WARRANTIED MILEAGE. THE FORD DEALERSHIP HAS BEEN ABSOLUTELY NO HELP. NOT A SINGLE MENTION OF THE FACT THAT ALL FOCUS' FROM 2012-2014 OR SO HAVE HAD THE SAME ISSUES

Mileage: 160,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 15 MPH, THE TRANSMISSION MALFUNCTION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED AND THE VEHICLE MOVED SLOWLY. THE CONTACT CALLED CIOCCA FORD OF QUAKERTOWN (321 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-8600) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS TOWED TO CIOCCA FORD WHERE IT WAS DIAGNOSED THAT THE CLUTCH, GASKET CYLINDER, TIE ROD, IN AND OUT LUG NUTS SPLASH GUARDS, GASKET VALVE COVER, LOWER CONTROL ARM AND BUSHING, OIL PAN GASKET, POLLEN FILTERS, AIR FILTER ELEMENT, ALL FOUR TIRES, WIPERS, AND THE BATTERY CABLE NEGATIVE AND POSITIVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,664.

Mileage: 9,664

19S22 RECALL. I WAS DRIVING HOME FROM PORT HURON TO CLINTON TOWNSHIP. MY CAR WENT FROM 70 MPH HOUR ON THE FREEWAY TO 35 MPH. ABSOLUTELY NO WARNING. I CANNOT ACCELERATE MORE THAN 35 MPH. THE VERY NEXT MORNING I BROUGHT MY CAR INTO THE FORD DEALERSHIP AT 9 MILE IN HARPER BECAUSE THE SAME PROBLEM HAD OCCURRED MONTHS BEFORE IN MAY. I TOLD HER THAT SAME THING HAPPENED BEFORE MY CAR IS NOT ACCELERATING MY RPM SHOT UP AND I CANNOT GO ANYWHERE SO SHE ASKED ME TO BRING IT IN I DID I ASKED HER ABOUT THE OUTSTANDING RECALL ON THE CAR SHE TOLD ME THAT HER GUYS FORGOT TO LOOK AT IT. FORD HAD MY CAR FOR A WEEK I LOST MY JOB AND I ALSO DO LIFT ON THE SIDE SO I'M OUT $1200 JUST IN THE WEEK. THEY CALLED ME, AND SAID ITLL COST AROUND $2K FOR THE CLUTCH SYSTEM. THAT'S FUNNY BECAUSE I DON'T USE THE MANUAL SIDE OF THE CAR BUT APPARENTLY IT'S BUILT INTO THE TRANSMISSION. SO AGAIN I ASKED ABOUT THE RECALL. IT CLEARLY STATES ON YOUR WEBSITE THAT IF FORD HAS TO DO THE RECALL AND THERE'S ANY OTHER REPAIRS THAT NEED TO BE DONE WITH FOR THE CAUSE OF ALL OF THIS THAT THE PARTS AND LABOR ARE FREE. THEY CHARGED MY DAD'S CREDIT CARD $1938.78. I ASKED HER AGAIN BUT THERE WAS A RECALL DOWN ON THE CAR SHE SAID OH WELL WE DID THE RECALL AND THAT WAS FOR THE PURGE VALVE I SAID OK WELL WHERE IS THAT LOCATED SHE TOLD ME WAS IN THE ENGINE SO YOU DIDN'T DO THE RECALL 1ST YOU JUST WENT STRAIGHT FOR THE CLUTCH? THEN YOU'RE TELLING ME THAT HAD NOTHING TO DO WITH IT WELL HOW DO WE KNOW NOW AFTER HE TOOK THE 2000 AND EVEN ADMITTED THAT YOU DIDN'T DO THE RECALL 1ST GEAR WENT STRAIGHT TO THE CLUTCH SYSTEM SO IF YOU WOULDN'T DID THE RECALL 1ST I WOULDN'T HAVE BEEN OUT $2000 IF YOU JUST DID YOUR JOB. THEN I PICK UP THE CAR. AND THE SAME THING HAPPENED AGAIN, AND THE CHECK ENGINE LIGHT CAME ON. SO AGAIN I HAD TO DROP IT OFF.

Mileage: 178,388

THE FORD FOCUS TRANSMISSION/CLUTCH SYSTEM IS DANGEROUS TO BOTH THE OPERATOR AND OTHER DRIVERS ON THE ROAD. ALL FORD FOCUS/FIESTAS WITH THE DPS6 TRANSMISSION SYSTEMS SHOULD BE IMMEDIATELY RECALLED AND REMOVED FROM UNITED STATES' ROADWAYS. THE OWNERS OF THESE VEHICLES SHOULD BE REIMBURSED THE COST THEY PAID FOR THE VEHICLES AT THE EXPENSE OF FORD MOTOR COMPANY. THE INCONSISTENCIES IN ACCELERATION AND MAINTAINING GEAR ARE ENDANGERING LIVES. THE LONGER THESE MODELS STAY ON THE ROAD, THE MORE LIKELY THEY ARE TO FAIL. SINCE FORD IS NO LONGER REPLACING/REPAIRING THESE ISSUES, PEOPLE ARE BEING FORCED TO DRIVE DEFECTIVE CARS THAT CAN FAIL WITHOUT ANY NOTICE. PLEASE DO THE RIGHT THING AND RECALL THESE VEHICLES IMMEDIATELY. MY VEHICLE HAS HAD THE CLUTCH SYSTEM REPLACED 5 TIMES IN ONLY 62,000 MILES. THE TRANSMISSION IS NOW SLIPPING AGAIN BUT FORD REFUSES TO REPAIR IT FURTHER. I AM NOW DRIVING A VEHICLE THAT IS CONSIDERED DANGEROUS.

Mileage: 62,000

STILL HAVING ISSUES WITH THE TRANSMISSION, SHUDDERING IN LOWER GEARS, JERKS AND LUNGES. SOMETIMES THE RPM'S FLUCTUATE. ALSO NEED TO BRING BACK IN FOR SERVICE FOR THE FUEL GAUGE.

Mileage: 120,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ALSO, THE VEHICLE HESITATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO FORD OF MURFREESBORO (1550 NW BROAD ST, MURFREESBORO, TN 37129, (615) 713-1436) FOR UNKNOWN REPAIRS TO THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

HAD A 2012 FORD FOCUS, THAT WENT INTO WORLD FORD HERE IN PENSACOLA, FLORIDA FIVE TIMES DUE TO THE TRANSMISSION ISSUE. IT HAD STALED OUT ON US IN THE MIDDLE OF A VERY BUSY INTERSECTION, WITH OUR TWO GRANDCHILDREN, SEATING IN THE BACK... THEY ARE VERY DANGERS CARS.

Mileage: 48,231

HAVE TAKEN MY FOCUS FOUR TIMES TO FORD. TWICE FOR THE SHUDDERING THE CAR WAS DOING TO TUCKER FORD IN BRUNSWICK ME. AND NOW TWICE TO ROWE FORD IN AUBURN, ME. WHERE A NEW CLUTCH WAS PUT IN AND NOW THE MODULE THAT CONTROLS THE CLUTCH NEEDS TO BE REPLACED AND FORD WILL NOT COVER. THEY WANT 950.00 TO DO THE WORK AND I MAY GET MY MONEY BACK IN THE SETTLEMENT. THE CAR HAS BEEN THERE FOR A WEEK AND A HALF. I HAVE TAKEN PICTURES OF THE CODE FROM THE CAR AND ALL REPAIR RECORDS SINCE I FILED WITH THE SETTLEMENT GROUP. FORD IS MAKING THINGS EVEN MORE DIFFICULT TO DEAL WITH ANY CLUTCH ISSUES. THEY EVEN ADMIT THE ISSUES AND DO NOTHING AT THE DEALERSHIP. THEY ARE WAITING FOR THE CUSTOMER TOP GET MADE AND JUST PAY FOR THE REPAIR SO THAT THEY MAY NOT HAVE TO COVER IT IN THE END. THE CODE THAT CAME UP IS TRANSMISSION MALFUNCTION SERVICE NOW AND NO HILL ASST.. I WAS DRIVING ON A FLAT ROAD.

Mileage: 155,567

I HAVE ALREADY HAD TO TAKE MY FORD FOCUS 2012 SE..I HAVE ALREADY HAD MY CAR CHECKED OUT FOR THE TRANSMISSION AND I FEEL LIKE IT'S STILL RUNNING POORLY I CAN HEAR THE TRANSMISSION STILL GETTING STUCK AND THE WORDS TRANSMISSION FAILURE HAS APPEARED ON MY DASHBOARD... NOW THE FUEL GAUGE IS DEFINITELY NOT WORKING...HAVE INVESTED TOO MUCH FOR THIS CAR ALREADY AS I AM LEASING AND I HAVE PAID 3XS THE AMOUNT THE CAR IS WORTH...AND NOW AFRAID ANYTHING CAN GO WRONG WHILE DRIVING THE CAR....WHAT CAN I DO?? SEEMS NO ONE HAS ANYTHING TO HELP ME...I HAVE ALWAYS TRUSTED FORD...NOW WHAT...AM I TO DIE IN THE CAR BEFORE IT WILL BE REPLACED...I HAVE PAID TOO MUCH TO WORRY LIKE THIS...MY FAMILY WILL NOT LET IT GO IF ANYTHING HAPPENS TO ME AS A RESULT OF THESE RECALLS THAT DO NOT GET FIXED...I'M GOING BACK TO THE DEALER AND SEE IF THEY WILL HONOR WHAT YOU SAY...I FEEL LIKE NO ONE IS CARING ABOUT THE STATE OF MY TRANSMISSION WHICH IS STILL NOT RIGHT. WHEN I DRIVE ON HIGH WAYS IT REVS TOLL HITS RIGHT GEAR AND PULLS CONSTANT ON REGULAR CITY STREETS..PLEASE TELL ME WHAT TO DO...I DON'T FEEL SAFE IN MY OWN VEHICLE...NOT ANYMORE..PLEASE HELP I'M 54 AND DO NOT HAVE MEANS TO START AGAIN...PLEASE HELP ME.*DT *TR

Mileage: 100,541

AFTER MULTIPLE TRANSMISSION VISITS THE VEHICLE IS GUZZLING GAS, STILL SHUDDERING WITH A LACK OF POWER. WE PRIMARILY ONLY DRIVE MY WIFE'S TRUCK SO WE DON'T GET STRANDED.

Mileage: 30,000

THE TRANSMISSION SHUDDERS WHILE ACCELERATING AND ONCE IT IS HOT, THE TRANSMISSION SLIPS REALLY BAD AND GOES INTO NEUTRAL

Mileage: 19,214

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ISSUES WITH TRANSMISSION. *LD THE CONSUMER STATED DAYS AFTER HAVING THE RECALL REPAIR 19S22 COMPLETED THE VEHICLE BEGAN TO SHUDDER. *JS

THE ENGINE DIES WHILE DRIVING AND NOW WILL CRANK BUT WON'T START. THE TRANSMISSION SHUTTERS WHEN TAKING OFF FROM A START.

Mileage: 80,679

CANISTER PURGE VALVE RECALL (CPV) AND PRIOR POWERTRAIN AND PCM RECALL ISSUES. HISTORY INVOLVING POWERTRAIN, PCM AND CPV. CHECK ENGINE LIGHT (CEL) CAME ON A FEW YEARS AGO AND THE CAR COULD NOT RESTART. COULD HAVE HAD AN ACCIDENT. RECENTLY, IN THE SUMMER 2019, CEL ON AND GAVE A CODE ABOUT FAULTY CATALYTIC CONVERTER WHEN I SPENT $106 AT GREEN FORD TO READ AND DIAGNOSIS THE CODE. THE LIGHT WENT ON AND OFF AND ON SEPTEMBER 8, 2019, THE CAR STALLED AND/OR WOULD NOT START BACK UP MANY TIMES WHEN THE CEL WAS ON. THE CAR WOULD NOT CRANK THE NEXT MORNING, TWICE, ON THE WAY TO GREEN FORD, AND WAITING ON RECALL TO BE PERFORMED. THE CAR HAS 151,000 MILES AND IS A ONE OWNER VEHICLE. THE POWERTRAIN, PCM AND THIS CURRENT ISSUE HAS BEEN THE ONLY ISSUES THAT SEEMS TO BE CONNECTED.

Mileage: 151,000

THE TRANSMISSION SHUDDERS AND SLIPS ON ACCELERATION FROM STOPS. THE TRANSMISSION MALFUNCTION LIGHT IS ON AND IT WILL NOT SHIFT. VEHICLE JERKS WHEN SHIFTING.

Mileage: 37,602

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED AT THE STOP LIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED GANLEY FORD WEST AT 216-941-9800 (LOCATED AT 16100 LORAIN AVE, CLEVELAND, OH 44111) AND WAS INFORMED THAT LETTERS WERE SENT OUT APPROXIMATELY FIVE YEARS AGO AND THAT THE WARRANTY WOULD HAVE COVERED THE FAILURE AT THAT TIME. THE TECHNICIAN STATED THAT THE WARRANTY WAS CURRENTLY EXPIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT CONFIRM THAT A LETTER WAS SENT TO THE CONTACT. THE MANUFACTURER STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

Mileage: 59,000

TRANSMISSION SHUDDERS, ESPECIALLY ON ACCELERATION. THE VEHICLE STOPPED ON ME RECENTLY; IT TOOK ME ABOUT 10 TRIES BEFORE IT FINALLY LET ME MOVE IT OUT OF REVERSE AND PUT IT INTO DRIVE

Mileage: 47,128

VEHICLE STALLS DURING ACCELERATION, WILL NOT SHIFT INTO REVERSE, SKIPPING AND SHIFTING HARD WHEN DRIVING, CUTS OFF DURING DRIVING (ESPECIALLY UPON DOWNSHIFT) VEHICLE HAS A FORD EXTENDED WARRANTY TO 100,000 MILES OR 10 YEARS TO REPLACE THE TCM. DEALERSHIP REFUSES TO MAKE THE CAR SAFE BECAUSE THEY SAY IT IS NOT A RECALL.

Mileage: 83,000

CAR HESITATES AND SHUDDERS BEFORE PULLING OFF FROM A COMPLETE STOP. CREATE A TIN RATTLING NOICE WHEN MAKE TURNS TOO FAST. THE HESITATION IS TOO DANGEROUS.

Mileage: 125,600

HESITATION ON ACCELERATION; TRANSMISSION SHUDDERS AND HAS NO POWER

Mileage: 25,780

EXCESSIVE SHUDDERING ON ACCELERATION FROM A STOP. TE ENGINE WILL NOT START SOMETIMES. THE TRANSMISSION FAILURE LIGHT COMES ON.

Mileage: 31,733

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE SHUDDERED AND STALLED AND THE TRANSMISSION OVERHEAT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ATCHINSON FORD (LOCATED AT 9800 BELLEVILLE RD, BELLEVILLE, MI 48111, (734) 697-9161) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.

Mileage: 162,000

MY 2012 FORD FOCUS HAS RECENTLY BEGAN MAKING A GRINDING, RATTLING NOISE DURING ACCELERATION, AND SOMETIMES SHUDDERS OR JERKS ON ACCELERATION FROM A STOP OR WHEN THE AUTOMATIC TRANSMISSION SHIFTS WHITE DRIVING. THESE SYMPTOMS ARE MOST SEVERE WHEN STARTING FROM A STOP OR TRANSITIONING FROM CITY STREET TO HIGHWAY SPEED. THE CURRENT SYMPTOMS CAUSE MY VEHICLE TO BEHAVE UNPREDICTABLY IN TRAFFIC. MY FORD DEALER DIAGNOSED THIS AS A FAILURE OF THE CLUTCH, COMMON IN POWERSHIFT TRANSMISSIONS FROM THIS ERA. OTHERS HAVE REPORTED THE DEVELOPMENT OF EVEN MORE DANGEROUS SYMPTOMS, SUCH AS VEHICLES SHIFTING INTO NEUTRAL WITHOUT WARNING WHILE ON HIGHWAYS.DESPITE WIDELY-REPORTED DEFECTS IN THESE TRANSMISSIONS, FORD IS NOT WILLING TO COVER ANY REPAIRS TO IMPROVE THE SAFETY OF MY VEHICLE.

Mileage: 45,000

TRANSMISSION AND CLUTCH SHUDDER ON ACCELERATION. CHECK ENGINE LIGHT READS TRANSMISSION MALFUNCTION. MULTIPLE RECALL REPROGRAMMINGS OF PCM AND TCM

Mileage: 90,465

TRANSMISSION SHUDDERS ON ACCELERATIONS AND HAS TROUBLE SHIFTING INTO GEARS. THERE IS A SCRAPING NOISE FROM THE TRANSMISSION AFTER DRIVING A LONG TIME.

Mileage: 17,049

MY CAR IS CURRENTLY SHUDDERING AND NOT PROPERLY SHIFTING SOME DAYS IT DRIVES AND SOME DAYS IT WON'T MOVE AT ALL. IT ALL STARTED ABOUT A MONTH AGO WHEN I WAS ON THE FREEWAY AND WAS ALMOST REAR ENDED DUE TO IT SHUDDERING, THE CAR STARTED TO SLOW DOWN AND CAME TOO A COMPLETE STOP AND DASH READ TRANSMISSION IS TOO HOT WAIT 8 MINS. I AM GUESSING ONCE IT COOLED IT WOULD BE BETTER BUT IT KEPT SHUDDERING SOME DAYS IT DRIVES FINE AND MOST OF THE TIME IT'S DRAGGING RPM HIGH AND SHUDDERING WHEN PULLING OFF FROM LIGHT OR STOP SIGN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE TRANSMISSION FAILURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE CHANGED INTO SECOND GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THOMASTON FORD, INC (2230, 1011 US-19, THOMASTON, GA 30286, (706) 648-2191) TO BE DIAGNOSED, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT THE CONTACT WAS NOT ABLE TO SPEAK WITH A REPRESENTATIVE. THE FAILURE MILEAGE WAS 53,000.

Mileage: 53,000

"TAKATA RECALL" WHEN ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, I PUT MY CAR IN THE REVERSE GEAR HOWEVER NOTHING HAPPENED. I TRIED SEVERAL TIMES, PRESSING ON THE GAS PEDAL BUT THE CAR WOULD ONLY BACK UP SLIGHTLY. AFTER SOME TIME I WAS ABLE TO SLOWLY BACK OUT AND SHIFT INTO DRIVE. WHEN I WAS IN DRIVE, THE CAR WAS MOVING VERY SLOWLY AND JERKING AS I WAS IN MOTION. I WAS ABLE TO GET TO A LOCAL GARAGE TO HAVE MY VEHICLE CHECKED OUT. THE GARAGE COMMUNICATED THAT THEY COULD NOT GET THE CAR TO DRIVE AT ALL. THEY TRIED DRIVING IT IN REVERSE AS WELL AS FORWARD.

Mileage: 78,949

2012 FORD FOCUS REPEATEDLY JERKS UPON ACCELERATION. STALLS ON HOT DAYS AFTER EXTENDED OPERATION, DASH WARNING SAYS "TRANSMISSION OVERHEATING, PULL OVER FOR FIVE MINUTES". WILL NOT CLIMB HILLS WITHOUT ENGINE RACING, OFTEN QUITS ON UPHILL ROADS, OR WILL NOT KEEP UP SPEED. TRANSMISSION QUIT ENTIRELY ON MAY 20, 2019 IN TOWN OF EAGER, AZ, WITH MY DAUGHTER DRIVING IT ON HER WAY HOME FROM COLLEGE. WAS ABLE TO HAVE HER FOLLOW ME BACK TO EL PASO. CAR HAS CONTINUED TO STOP DUE TO TRANSMISSION ISSUE JUST DRIVING AROUND EL PASO CITY LIMITS. CAR TRANSMISSION WAS SERVICED TWICE IN 2016 AT FORD DEALERSHIP AT OWNER'S EXPENSE.

Mileage: 85,000

CAR WILL START TO SHUDDER WHEN ACCELERATING AFTER COMING TO A STOP (EX. STOP SIGN/LIGHT). VEHICLE WONT START AFTER PUMPING GAS. FUEL GAUGE SEEMS TO BE OFF EVEN AFTER A RECALL WAS DONE. WHEN ACCELERATING RPM WILL GO UP BUT THE CAR WONT ACCELERATE.

Mileage: 160,000

AFTER PURCHASING THE CAR, IT STARED TO HAVE TRANSMISSION ISSUES. TOOK IT TO REPAIR SHOP. THEY REWORKED THE FRONT END AND TRANSMISSION. THE COMPUTERS ON BOTH THE FRONT END AND TRANSMISSION FAILED TO SYNC TOGETHER. THIS CAUSED A TOTAL FAILURE OF THE TRANSMISSION. I HAD THE TRANSMISSION REPLACED ONLY TO HAVE IT FAIL FOUR MONTHS LATER. THE CAR STARTED TO JERK, JUMP FORWARD AND THEN STOPPED MOVING. THE ENGINE WAS RACING BUT THE TRANSMISSION DID NOT WORK. I WAS LEFT IN THE MIDDLE OF A BUSY INTERSECTION AND THANKFULLY HAD PEOPLE HELP ME PUSH IT OUT OF THE ROAD. IT'S BACK AT THE REPAIR SHOP, AGAIN ITS THE TRANSMISSION MODULE AND TRANSMISSION. !

Mileage: 120,000

WAS DRIVING HOME ON A FAIRLY BUSY STREET THEN SUDDENLY VEHICLE RANDOMLY STARTED TO JERK AND KICK WHILE ACCELERATING. WHEN ACCELERATING IN DRIVE, THE CAR WAS STUCK IN NEUTRAL AND THEN SUDDENLY JOLTED AND WENT TO FIRST GEAR THEN SECOND AND THEN BACK TO FIRST ALL IN A SPAN OF 20 SECONDS. THE RPM WAS ERRADICT AND RISED AND DROPPED DRAMATICALLY. COMING TO A STOP, THE CAR WOULD HESITATE AND CONTINUE TO MOVE FORWARD DESPITE BRAKING SO I HAD TO KEEP A WIDE DISTANCE FROM THE VEHICLE IN FRONT OF ME FOR FEAR THAT THE CAR WILL LUNGE FORWARD UPON ACCELERATING OR TRYING TO STOP. I HAD TO DRIVE LESS THAN 20 MPH, ANY HIGHER AND THE CAR WAS KICKING AND JOLTING.

Mileage: 115,000

I BOUGHT MY VEHICLE IN 2015. 2 MONTHS AFTER I BOUGHT THE CAR I WAS DRIVING ON THE HIGHWAY AND THE CAR SHUTS OFF. IT WAS TOWED AND FIXED BY FORD STATING THERE WAS A RECALL FOR THE COMPUTER SYSTEM. AS TIME WENT ON THE VEHICLE WOULD STALL AND JERK SWITCHING OUT OF GEARS. WHEN I TOOK IT TO FORD THEY STATED I NEEDED A NEW TRANSMISSION BUT IT WASN'T THE PART COVERED UNDER THE WARRANTY. IN OCTOBER I WAS DRIVING AND THE INDICATOR COMES ON STATING TRANSMISSION HOT. THE CAR FROM THERE WOULD NOT REVERSE. I WAS IN A DIFFERENT STATE ON VACATION AND HAD TO TAKE THE VEHICLE TO A LOCAL SHOP DUE TO FORD NOT BEING ABLE TO SEE THE CAR FOR A WEEK. IT WAS STATED THE VEHICLES TRANSMISSION WAS GONE AND I WOULD NEED A NEW ONE. I SPENT OVER $1900 ON A REBUILT TRANSMISSION ONLY FOR THE CAR TO STILL BE SLIPPING IN AND OUT OF GEARS. IF I AM MAKING A TURN THE CAR STALLS AND JERKS BEFORE IT PICKS UP.

Mileage: 140,000

THE TRANSMISSION FEELS LIKE IT SLIPPING. AND IT RAKES TIME TO CHANGE GEARS SOMETIME THE CAR BLINKS HILL START ASSISTANCE UNAVAILABLE AND IT KEEPS RESEATING THE MPG MILLAGE AND TRIP TIMER. THIS MORNING WHEN I LOCKED MY CAR IT WAS LIKE A DOOR WAS OPEN BUT I CHECKED ALL THE DOORS AND THEY WAS LOCKED

Mileage: 114,175

THIS CAR IS MY DAILY DRIVER, IT STILL ROLLS BACK ON AN INCLINE AND HESITATES ON TAKE OFF AND ACCELERATION.

Mileage: 80,000

GOT THE FUEL SYSTEM RECALL LAST WEEK AND FORD SENT THE DEALERSHIP THE WRONG SOFTWARE. CAR IS PARKED IN GARAGE, SCARED IT ILL OVERHEAT AND LEAVE US STRANDED.

Mileage: 75,000

THIS CAR ALSO HAS THAT TERRIBLE TRANSMISSION, MINE REPLACED FOUR TIMES THE FUEL FLAPS BOTH GET STUCK AND IT FLOODS, WON'T START PROBLEMS WITH TIRE LUG NUTS, TWO PIECE DESIGN? WHO DESIGNED ME WHAT A PIECE!

SHUDDERING FELT WHEN LEAVING A STOP SIGN; SHAKING ON ACCELERATION

Mileage: 25,069

MY WARRANTY EXPIRED AND I AM STILL EXPERIENCING CONSTANT SHUDDERING AND STALLING.

Mileage: 85,000

CONSISTENT OIL LEAK; TRANSMISSION LAGGING ON SHIFTS WHEN STARTING OUT FROM STOPS; TRANSMISSION NOT SHIFTING PROPERLY

Mileage: 29,977

MY CAR HAS, SINCE THE TIME I BOUGHT IT, STUTTERED RANDOMLY WHEN ACCELERATING. THIS HAS CAUSED ISSUES WHERE MERGING INTO TRAFFIC FROM A STOP CAN BE UNRELIABLE, CAUSING ME TO FAIL TO ENTER TRAFFIC AT THE EXPECTED SPEED AND CAUSING INCREASED RISK FOR A COLLISION. I THINK IT MIGHT BE A TRANSMISSION, SINCE IT FEELS LIKE A GEAR IS SLIPPING. EVENTUALLY, THROUGH THE STUTTERING, I WILL GAIN ENOUGH SPEED TO WHERE IT STOPS BEING AN ISSUE. (POSSIBLY WHEN ENTERING THE NEXT GEAR)

Mileage: 124,530

WHILE TRAVELING ON CITY STREETS AND ON THE INTERSTATE THE VEHICLE EXPERIENCES LOSS OF POWER, SHIFTING ISSUES AND INABILITY TO ACCELERATE IN TRAFFIC CREATING AN UNSAFE CONDITION WHILE TRAVELING ON ROADWAYS

Mileage: 114,000

FOUR TRANSMISSION FIXES FOR CLUTCH ASSEMBLY DUE TO SHUDDERING AND ONE COMPLETE BREAKDOWN. ONE FIX FOR LOSING ACCELERATION WHILE TURNING LEFT AT TRAFFIC LIGHT.

Mileage: 110,000

2012 FOCUS TRANSMISSION - LOSS OF ENGAGEMENT WHILE DRIVING ON TO FREEWAY, SHIFTED INTO NEUTRAL CAUSING A NEAR ACCIDENT TOWED IN 3 TIMES FOR REPAIRS - AUTHORIZED FORD DEALER UNABLE TO REPAIR TRANSMISSION - FILED TWO CLAIMS WITH FORD MOTOR CO -THE LETTER WE RECEIVED AT TIME OF PURCHASE DATED AUGUST 2014 STATED " WE ARE COMMITTED TO BUILDING HIGH QUALITY, DEPENDABLE PRODUCTS". THIS IS A WELL DOCUMENTED DEFECTIVE TRANSMISSION AND FORD IS DENYING ANY ASSISTANCE! OUR FOCUS IS CANNOT BE REPAIRED AND HAS BEEN AT LARRY MILLER FORD FOR 8 MONTHS. PLEASE HOLD FORD ACCOUNTABLE AND ISSUE A RECALL. THANK YOU.

Mileage: 86,200

THE TRANSMISSION SHUDDERS AND FREQUENTLY DOES NOT SHIFT PROPERLY (AUTOMATIC TRANSMISSION) AND HAS EVEN FAILED TO APPLY POWER WHEN PULLING INTO TRAFFIC RISKING A COLLISION BY NOT ACCELERATING PROPERLY. THE TRANSMISSION ALSO FAILED ONCE WHILE ON A HILL CAUSING ME TO ROLL BACKWARDS AND NEARLY CAUSED A COLLISION WITH THE VEHICLE BEHIND ME. AFTER I HIT THE BRAKES TO STOP THE REARWARD ROLL, I TRIED TO ACCELERATE AND THE ENGINE JUST REVVED UNTIL THE TRANSMISSION SLAMMED VIOLENTLY INTO GEAR. THESE ISSUES HAVE BEEN PRESENT FROM DAY ONE OF OWNING THIS VEHICLE BUT THE DEALERSHIP AND FORD INSISTED THAT THIS WAS HOW IT WAS SUPPOSED TO FUNCTION.

Mileage: 20

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR WHEN ATTEMPTING TO ACCELERATE. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V515000 (POWER TRAIN) REGARDING A STUCK CANISTER PURGE VALVE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN AN UNKNOWN RECALL FOR THE SAME FAILURE. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT IN TWO WEEKS WITH TASCA AUTOMOTIVE GROUP (1300 PONTIAC AVE, CRANSTON, RI 02920, (800) 788-2114). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

WHENEVER WEATHER IS ABOVE 75 DEGREES, THE CHECK ENGINE LIGHT GOES ON AND THE VEHICLE STARTS GOING UP AND DOWN IN RPM, USUALLY GOING DOWN TO 500 RPM WHILE STATIONARY. AT RANDOM TIMES, IT WOULD GO UP TO 4000 RPM WITH JUST A SHORT ACCELERATION WHILE IN AN INTERSECTION. DURING ONE HOT DAY LAST SATURDAY (8/27/19), IT WAS ABOVE 85 DEGREES AND THE CAR WOULD NOT EVEN REVERSE WHEN I WAS AT A DEAD END OF BERKELEY. I HAD TO WAIT FOR MY CAR TO COOL DOWN BEFORE IT EVENTUALLY STARTED REVERSING AGAIN. I ALREADY HAD MY CLUTCH REPLACED 2 YEARS AGO DUE TO ANOTHER RECALL ON THE CAR, BUT NOW THIS CLUTCH HAS FAILED ME. I WENT TO THE FORD DEALERSHIP AND AFTER THEIR REPAIR SPECIALIST INSPECTED MY CAR (WHICH WILL COST ME $200), THEY CONFIRMED THE CLUTCH IS NO LONGER WORKING. MY 2012 FORD FOCUS IS OUT OF ITS 7 YEAR EXTENDED WARRANTY, SO THEY QUOTED ME $3,300 TO HAVE THIS CLUTCH REPLACED. I REFUSED TO PAY THIS AND THEY TOLD ME TO CALL THE FORD CUSTOMER RELATIONSHIP CENTER AT 1-800-392-3673. THEY SAID I CAN COMPLAIN, BUT THEY LIKELY WILL NOT HELP ME. THIS IS THE 4TH TIME I HAVE BEEN AT THIS DEALERSHIP FOR REPAIRS AND THE OTHER 3 TIMES WAS DUE TO A RECALL ISSUE. I SPOKE WITH THE CUSTOMER RELATIONSHIP CENTER AND EXPLAINED MY SITUATION. UNFORTUNATELY, THEY CANNOT REPAIR THIS CLUTCH FOR FREE SINCE ITS NO LONGER UNDER WARRANTY. WHAT THE CUSTOMER REP (APRIL) SUGGESTED TO DO WAS TO KEEP MY RECEIPTS FOR THE REPAIR AND HOPEFULLY FORD MIGHT COME WITH A RECALL WHERE THEY CAN REIMBURSE ME FOR THE REPAIRS. I WANTED TO ESCALATE MY COMPLAINT, BUT THEY SAID THEY WILL JUST TELL ME THE SAME RESPONSE.

Mileage: 122,424

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT WAS ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO SHIFT INTO PARK, RESTART THE VEHICLE, AND DRIVE TO HER DESTINATION. LATER THE SAME DAY, WHILE DRIVING UP A HILL, THE VEHICLE BEGAN TO HESITATE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V212000 (POWER TRAIN) AND NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO LEXUS OF DAYTON (LOCATED AT 1777 LYONS RD, DAYTON, OH 45458, (937) 438-7455), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 42,000.

Mileage: 42,000

THE TRANSMISSION IN MY VEHICLE IS A DPS6 DUEL CLUTCH TRANSMISSION MADE BY FORD. IT HAS BEEN PULLING CODES FOR FORK POSITION A I HAVE TAKEN IT TO A FORD DEALERSHIP FOR REPAIR 2 TIMES IN THREE WEEKS LAST TIME I GOT VEHICLE BACK IT PULLED 4 TRANSMISSION CODES WITHIN 1 HOUR OF GETTING CAR BACK AND NOW WILL NOT SHIFT OUT OF 1ST GEAR AND WHEN IT DOES AND YOU COME TO A COMPLETE STOP YOU HAVE TO TURN THE CAR OFF FOR 15 MINUTES BEFORE YOU CAN DRIVE FORWARD AGAIN. I HAVE CONTACTED THE DEALERSHIP ABOUT IT THEY SAID THEY HAVE DONE EVERYTHING FORD HAS TOLD THEM TO DO, I HAVE CALLED FORD MOTOR COMPANY AND COMPLAINED AND THEY HAVE DONE NOTHING. MY VEHICLE IS UNSAFE FOR MY CHILD AND I TO BE IN. IT HAS BEEN PARKED AND NONE RUNNING SINCE 5/29/19.

Mileage: 72,160

1) WHILE DRIVING IN CITY TURN SIGNALS STOPPED WORKING. NEVER WORKED AGAIN AFTER THAT. 2) WHILE DRIVING IN CITY AND HIGHWAY POWER STEERING GOES OUT INTERMITTENTLY. SHUTTING OFF VEHICLE AND RESTARTING GENERALLY FIXES THIS ISSUE. 3) WHILE DRIVING IN CITY VEHICLE STOPPED ACCELERATING AND GAVE NOTICE TO STOP THE VEHICLE AS SOON AS SAFELY POSSIBLE AS TRANSMISSION IS OVERHEATING. WAS STUCK ON SIDE OF ROAD FOR 30 MINUTES AFTER STOPPING VEHICLE AND SHUTTING OFF BEFORE COULD START AND COMPLETE DRIVE TO WORK. AFRAID TO DRIVE VEHICLE NOW AS THE TRANSMISSION HAD BEEN HAVING ISSUES BEFORE THAT. CLUTCH WAS REPLACED ONCE ALREADY AND IS INCLUDED IN THE FORD TRANSMISSION CLASS ACTION.

Mileage: 89,000

THE TRANSMISSION AND CLUTCH HAVE BEEN DEFECTIVE SINCE PURCHASING THE CAR. TRANSMISSION WAS WORKED ON UNDER WARRANTY BUT CONTINUES TO BE SLUGGISH AND UNRELIABLE ESPECIALLY WHEN TRYING TO MOVE FORWARD AFTER A COMPLETE STOP. VEHICLE JERKS AND SHUTTERS. CLUTCH HAS NOW GONE OUT PER THE DEALER AND FORD REFUSES TO TAKE RESPONSIBILITY FOR THIS KNOWN DEFECT. CAR IS UNDRIVEABLE AT NO FAULT OF OURS. FILED A CASE WITH FORD AND WAS TOLD THAT OUR ONLY RECOURSE WAS IF NHSTA PUT OUT A NEW RECALL OR EXTENDED WARRANTY TO ALLOW FOR ADDITIONAL OWNERS TO HAVE VEHICLES REPAIRED AT FORD'S EXPENSE. WE HAVE CONTACTED MULTIPLE NON-FORD REPAIR SHOPS WHO REFUSE TO WORK ON THIS MAKE/MODEL/YEAR DUE TO THE KNOWN ISSUES WITH TRANSMISSION AND CLUTCH.

Mileage: 120,000

11/13/17 MY TRANSMISSION STALLED, MAKING LOUD SHUDDER NOISES AND FAILED TO ACCELERATE. FORD REPLACED THE TCM AND REPROGRAMMED THE CLUTCH. THERE WAS RECALL FOR SAFETY LATCHES ON THE DOORS TO BE REPLACED AS WELL. 10/24/18 VEHICLE STARTED AND WOULD CUT OFF. ATTEMPTED TO DRIVE IT BUT THEN THE CAR DIED IN THE DRIVE WAY. HAD TO HAVE CAR TOWED. REPLACED FUEL PUMP MODULE AND GASKETS. TOTAL OF $810.96 NOT INCLUDING TOWING FEE. THE VERY SAME NIGHT I PICKED MY CAR UP AFTER IT BEING FIXED A RECALL WAS ISSUED FOR FUEL PUMP MODULE FAILURE. FORD REFUSED TO REFUND MY MONEY AND INSISTED THAT SINCE THE FUEL PUMP WAS NOT AFFECTED IT WAS NOT RELATED. I HAD TO GO BACK TO FORD 10/3018 TO HAVE FUEL VAPOR AND SEALS REPLACED. SO 2/3 PARTS NEEDED REPLACING OF WHICH COST ME. 5/4/19 I WAS DRIVING DOWN THE ROAD AND MY TRANSMISSION WENT OUT. THE CAR WOULD NOT ACCELERATE, BRAKE OR DOWNSHIFT. I WAS STUCK AT 60MPH. I HAD TO ALLOW THE CAR TO COAST HOME. HAD TO HAVE IT TOWED THREE SEPEARTE TIMES DURING THIS EVENT. MY CAR WAS STILL UNDER WARRANTY AND POWERTRAIN INCLUDES ALL INTERNALLY LUBED PARTS. FORD TOLD ME THAT THE ONE SPECIFIC PART THAT NEEDED REPLACING INSIDE MY TRANSMISSION, WHICH IS INTERNALLY LUBED WAS NOT COVERED. THIS REPAIR INCLUDING TOWING COST ME $2,400.00 NOW THERE IS ANOTHER 2 RECALLS OUT ON MY VERY CAR FOR TCM/ TRANSMISSION REPLACE/SHUDDER. THIS HAS BEEN THE MOST DANGEROUS CAR I'VE EVER OWNED. EVERY TIME I TURN AROUND I'M SHELLING OUT HUNDREDS AND NOW THOUSANDS OF DOLLARS FOR A CAR I AM STILL PAYING ON.

Mileage: 75,000

THE AUTOMATIC TRANSMISSION SHUDDERS/VIBRATES WHEN TAKING OFF. I TOOK THE VEHICLE TO THE SERVICE DEPARTMENT AND THEY STATED THAT THE WARRANTY HAS EXPIRED. I UNDERSTAND THAT MOST OF THE FORD FOCUS AND FIESTAS HAVE THIS PROBLEM FOR MANY YEARS.

THE CARS TRANSMISSION IS OUT OF WACK. IT DOES NOT SHIFT OR ACCELERATE PROPERLY.

Mileage: 82,000

I AM THE SINGLE OWNER OF MY 2012 FORD FOCUS. I ONLY HAVE 54K MILES ON THE VEHICLE BUT IT SHUDDERS, JERKS AND FEELS LIKE IT FALLS OUT OF GEAR AT TIMES. IT HAS BEHAVED THIS WAY SINCE I HAVE OWNED IT. I THOUGHT THAT IS JUST THE WAY IT WAS. I AM NOW VERY CONCERNED ABOUT THE THESE TRANSMISSION PROBLEMS AS MY SON NOW DRIVES THE VEHICLE.

Mileage: 54,000

MY 2012 FORD FOCUS WITH DUAL CLUTCH, DPS-6 TRANSMISSION HAS ON MULTIPLE OCCASIONS UNCLUTCHED THE TRANSMISSION WHILE ATTEMPTING TO ACCELERATE FROM A STOP TO MAKE A LEFT TURN ACROSS A BUSY ROAD. THE UNEXPECTED LACK OF ACCELERATION DUE TO THE TRANSMISSION FAILING TO TRANSMIT POWER TO THE WHEELS HAS NEARLY CAUSED MY WIFE AND I TO BE HIT BY ONCOMING TRAFFIC DESPITE STARTING THE TURN WITH ADEQUATE ROOM TO CROSS TRAFFIC AND ACCELERATE. THANKFULLY, ADEQUATE SPACE AND REACTION BY ONCOMING DRIVERS HAS PREVENTED A WRECK. FORD HAS, ON MULTIPLE OCCASIONS, FLASHED THE COMPUTER AND REPLACED PARTS AND DID EXTEND THE WARRANTY ON THE TRANSMISSION SLIGHTLY. HOWEVER, THE TRANSMISSION IS SLIGHTLY NOW OUT OF WARRANTY AND CONTINUES TO HAVE THE SAME PROBLEMS WITH FAILING TO ACCELERATE AND THEN VIOLENTLY SLAMMING INTO GEAR. FORD HAS REFUSED TO COVER FURTHER REPAIR OF THE DEFECTIVE TRANSMISSION DESPITE CLEAR EVIDENCE OF THE CONTINUED DEFECTIVENESS OF THE TRANSMISSION.

Mileage: 104,000

COMPLAINT #1 THE CAR OVERHEATED DURING A TRIP ON THE HIGHWAY,HAD TO DETOUR ...A HOSE WAS SPEWING WATER HAVE A PICTURE..I ONLY HAD THE CAR FOR 2 OR 3 DAYS!! COMPLAINT #2 VERY SERIOUS, WHILE DRIVING 65 MPH ON A HIGHWAY. THE CAR JERKED VERY HARD AND THEN LOST POWER.THERE WAS NO ROOM TO PULL OVER,IT WAS GRASS AND A SLIGHT DITCH,LATE AT NIGHT NO STREET LAMPS...THE CAR WOULD NOT START THE FUEL LEFT TO E WAS 78 MILES.I CALLED ROAD SIDE ASSISTANCE...SEMI TRUCK SWERVED TO MISS US AND EVERY OTHER SEMI AND VEHICLE HAD TO CROSS OVER THE YELLOW LINES TO AVOID SMASHING INTO THE STALLED CAR.MY DAUGHTER AND I SITTING IN THE VEHICLE, THE HOUR WAS 11:00 PM. COMPLAINT #3 THE CAR SPUTTERS INTO GEAR TAKING OFF .. BY THE WAY IT WAS A ONE LANE HIGHWAY. FAR FROM ANY TOWN..

TRANSMISSION EXCESSIVE SHUDDER,,,PULLING INTO TRAFFIC YOU DONT KNOW IF CAR WILL STALL OR GO WHEN ACCELERATOR IS PUSHED,,BOUGHT CAR FOR MY DAUGHTER,,,FORD SHOULD BE ASHAMED

Mileage: 64,000

WHILE DRIVING CAR JERKING, RPM GOING HIGH, SPEED SLOWING DOWN. WARNING TRANSMISSION HOT PULL OVER AS SOON AS POSSIBLE. AFTER SITTING ON SIDE OF ROAD FOR 30 MINUTES (CAR SAID TO DO SO FOR 8 MINUTES) CAR DIDN'T WANT TO CRANK, REVERSE NOT WORKING AND FEW MILES DOWN THE ROAD WARNING AGAIN, ENTIRE TIME SPUTTERING AND JERKING. VERY UNSAFE IN TRAFFIC AND ALMOST REAR ENDED SEVERAL TIMES DUE TO THE VEHICLE ACTING AWFUL. THIS FIRST HAPPENED ON MAJOR 4 LANE HWY AND AGAIN ON SECONDARY HWY. AFTER CHECKING ON LINE IT STATES IT MAY BE A VOLUNTEER RECALL AT FORD. AFTER READING MORE INTO IT FOUND OUT FORD DOES NOT WANT TO CLAIM PROBLEMS WITH TRANSMISSION ALTHOUGH THERE ARE OVER 2600 COMPLAINTS. GUESSING IT WILL TAKE AN ACCIDENT AND LAW SUIT TO MAKE THEM WAKE UP AT FORD. THERE HAS BEEN MEMO'S FROM FORD BUT THEY ARE NOW SAYING NOPE DIDN'T HAPPEN. IF SOMETHING HAPPENS TO MY CHILD WHILE DRIVING THIS REST ASSURE I WILL BE GOING AFTER FORD. CAN'T AFFORD TO TRADE IT OFF AND SENDING HIM TO COLLEGE. NOW CAR IS NOT WANTING TO CRANK UP AND RUN AFTER SITTING SEVERAL HOURS. FINALLY CRANKED AND STILL JERKING AND LOOSING SPEED WITH OUT WARNING. ALMOST IN WRECK AGAIN.

Mileage: 145,000

THIS FOCUS HAS A TRANSMISSION PROBLEM. THE CAR STUTTERS AND DOES NOT RELIABLY SHIFT. FORD HAS ATTEMPTED TO SEND LETTERS TO TRADE THE CAR IN FOR PENNY'S BUT I CANNOT AFFORD A NEW OR USED VEHICLE.

Mileage: 154,000

FORD TRANSMISSION DPS6 CLUTCH SHUDDER. I'VE TAKEN MY CAR TO THE FORD DEALERSHIP FOR REGULAR OIL CHANGES SINCE I PURCHASED THE VEHICLE. NUMEROUS TIMES I'VE COMPLAINED TO THEM THAT THE CLUTCH SHUDDERS AND THE EXTENDED WARRANTY OF THE INPUT SHAFT SEALS NEEDED TO BE REPLACED. EACH TIME THEY TOLD ME IT WAS FINE. NOW THAT THE 100K MILE WARRANTY IS UP (I NOW HAVE 125K MILES), THEY WANT TO CHARGE ME $2.5K TO REPLACE THE CLUTCH. ALL BECAUSE THESE SEALS HAVE BEEN BAD AND WASN'T REPLACED WHEN THE WARRANTY WAS VALID. WHEN ACCELERATING FROM A STOP, I HAVE LOSS OF POWER AND IS DANGEROUS WHEN VOIDING TO ONCOMING TRAFFIC. I'VE CALLED FORD AND THEY WILL NOT PERFORM THE REPAIR THEMSELVES STATING TOO MANY MILES AND OUT OF WARRANTY. THE SHUDDER IS INTERMITTENT AND MAKES ME SCARED TO DRIVE MY VEHICLE NOW. FORD KNOWS THIS IS A FAILED PART AND SIMPLY WILL NOT COVER THE WORK. THIS SHOULD HAVE BEEN REPLACED UNDER WARRANTY WHEN I FIRST BROUGHT UP THIS ISSUE, THUS SAVING THIS MORE COSTLY REPAIR SHORTLY AFTER. I EVEN NOTIFIED THE DEALERSHIP DURING THE JULY 11-19 WINDOW WHEN DEALERS WERE "SECRETLY" TOLD TO FIX THESE ISSUES. THE DEALER HAD MY VEHICLE IN THEIR SHOP FROM 7/21-7-29 JUST TO CONFIRM THE SUSPICION I'VE HAD FOR 3+ YEARS. I HAD TO PAY FOR THE "DIAGNOSTIC" AS WELL TO CONFIRM THIS. I AM NOW SCARED OF THIS COMPANY AND THIS VEHICLE. I STILL HAVE 15MO OF PAYMENTS LEFT.

Mileage: 125,000

MY 2012 FORD FOCUS IS UNSAFE TO DRIVE BECAUSE OF THE FAULTY DPS6 TRANSMISSION. THE CLUTCHES IN IT HAVE BEEN REPLACED 3 TIMES AND IT'S SLIPPING BADLY, AGAIN. ALSO, THE TRANSMISSION CONTROL MODULE FAILED, AND WHEN IT DID, I WAS STUCK IN THE MIDDLE OF THE FREEWAY WITHOUT THE ABILITY TO MOVE MY VEHICLE. I NO LONGER HAVE WARRANTY COVERAGE FOR THE EXPENSIVE REPAIRS AND I'M STUCK WITH AN UNSAFE LEMON. THE TRANSMISSION CONTINUES TO FAIL, EVEN AFTER THE CLUTCHES ARE REPLACED, BECAUSE IT IS A FLAWED DESIGN THAT WON'T WORK PROPERLY. I'VE ONLY BEEN ABLE TO DRIVE THE CAR APPROX. 50K MILES, EACH TIME THE CLUTCHES HAVE BEEN REPLACED, UNTIL IT STARTS SLIPPING BADLY, AGAIN. EVEN WHEN THE CLUTCHES AREN'T SLIPPING BADLY, THE CAR DOES NOT OPERATE AS IT SHOULD. I'VE ALMOST BEEN INVOLVED IN TRAFFIC COLLISIONS MULTIPLE TIMES BECAUSE OF IT, AND FORD STILL REFUSES TO ACCEPT RESPONSIBILITY FOR THEIR FLAWED PRODUCT. THERE WAS A RECALL FOR THE TCM, BUT NOT FOR THE TRANSMISSION. IT'S UNACCEPTABLE FOR FORD TO NOT TAKE COMPLETE OWNERSHIP OF THIS SERIOUS SAFETY ISSUE, AND I APPEAL TO YOU FOR ASSISTANCE.

Mileage: 42,906

MY 2012 FORD FOCUS SEL HAS AN ISSUE WHERE A YELLOW ICON WILL COME UP ON THE DASH THEN DISPLAY ANOTHER ICON SAYING THAT THERE IS A STEERING ASSIST MALFUNCTION AND THAT SERVICE IS NEEDED. THE STEERING WHEEL WILL NOT MOVE AND LITERALLY TAKES ALL OF YOUR POWER TO GET IT TO MOVE. AFTER SEVERAL TIMES OF TURNING THE CAR ON AND OFF IT WILL WORK BUT ALWAYS COMES UP WITH THAT ICON AGAIN. THIS HAS EVEN HAPPENED WHILE I WAS DRIVING! THIS IS A MAJOR SAFETY ISSUE! I AM NOT TRYING TO DIE WHILE I DRIVE MY CAR DOWN THE ROAD. FORD ALSO REPLACED THE TRANSMISSION ON MY CAR ABOUT A YEAR AGO FOR A TRANSMISSION RECALL AFTER THE CAR WOULD SHUTTER WHEN GOING INTO FIRST GEAR. NOW, A YEAR LATER THE PROBLEM IS HAPPENING AGAIN AND JUST AS BAD. WHEN MY HUSBAND AND I WENT TO FORD THEY SAID THAT THE WARRANTY WAS UP AND THAT THEY COULDN'T HELP ME. IT WAS EITHER HIT THE ROAD OR PAY $1,500 TO REPLACE IT AGAIN! YOU'RE TELLING ME THAT YOU PUT IN A FAULTY REPLACEMENT PART AND NOW EXPECT ME TO PAY OUT OF MY POCKET TO REPLACE YOUR MISTAKE? THAT'S HILARIOUS!! WHEN I TURN LEFT INTO MY NEIGHBORHOOD WHILE GOING ACROSS ONCOMING TRAFFIC, IT'S SCARY WHEN MY CAR SHUTTERS INTO FIRST GEAR TO THE POINT WHERE I STALL IN THE MIDDLE OF THE ROAD AND ALMOST GET HIT. COME ON FORD, GET YOUR STUFF TOGETHER! IF YOU TRULY CARE ABOUT THE SAFETY OF YOUR CUSTOMERS LIKE YOU SAY THAT YOU DO, THEN PROTECT US. FIX YOUR MESS AND DON'T PUT DANGEROUS CARS ON THE ROAD. ALSO, WHEN PEOPLE COME BACK AND SAY THEY ARE HAVING PROBLEMS THAT HAVE EVEN LED TO DEATH AGAIN I SAY, FIX THE ISSUE.

Mileage: 81,000

THE VEHICLE SHUDDERS FROM A COMPETE STOP OR ACCELERATING THIS HAS HAPPENED SINCE PURCHASE OF THE VEHICLE. MOST RECENTLY THE CAR WILL ACCELERATE WHEN DRIVING OR IN WORST CASES WHILE BRAKING. THE VEHICLE HAS RAMPED UP TO 6000RPM WHILE BRAKING GOING DOWN HILL. UPON CONTACTING LOCAL FORD DEALERSHIP ABOUT THE UNINTENDED ACCELERATION, THEY STATED THEY HAD NOT HEARD OF THIS ISSUE BEFORE. ADVISED ME TO STOP DRIVING THE VEHICLE AND HAVE IT TOWED TO THEIR FACILITY.

Mileage: 137,000

FORD WILL NOT REPAIR THE TRANSMISSION CLUTCH FOR NO CHARGE. DROPS OUT OF GEAR, SHUDDERS, STALLS IN MOTION, CITY STREETS, TURNING AND HIGHWAYS. HAVE ASKED SEVERAL TIMES IN THE PAST TO REPAIR. NEEDS A RECALL ON VEHICLES.

MY WIFE PURCHASED HER FOCUS NEW IN 2012. WE HAVE RAISED CONCERNS ABOUT TRANSMISSION ISSUES EVER SINCE, ALWAYS BEING TOLD THERE WAS NOTHING WRONG. FINALLY, THE TRANSMISSION WENT OUT. WE HAD IT TOWED TO THE DEALERSHIP AND HAVE BEEN TOLD THAT OUR CAR DOESN'T QUALIFY FOR THE EXTENDED WARRANTY BECAUSE SOMETHING BROKE BEFORE THE COVERED PIECE. WHILE THINKING OVER OUR OPTIONS, AN ARTICLE CAME OUT IN THE DETROIT FREE PRESS RELATED TO THIS VERY ISSUE. THE DEALERSHIP HAS ASKED THEIR LOCAL REP TO GET AHOLD OF ME. HE HAS NOT AND IS NOW IGNORING VOICEMAIL AND EMAIL MESSAGES FROM THE DEALERSHIP. I HAVE CALLED FORD DIRECTLY AND WAS TOLD I WOULD GET A CALL BACK. I HAVE NOT HEARD FROM THEM AFTER 2 ATTEMPTS.

Mileage: 75,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR AND FAILED TO START. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT CALLED MAC HAIK FORD (R0333 KATY FWY, HOUSTON, TX 77024, (713) 932-5000). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-2244251-N1M5D1. THE CONTACT WAS INFORMED ABOUT THE EXTENDED WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 123,000.

Mileage: 123,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED INTO NEUTRAL WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE FAILURE ALSO OCCURRED WHEN PLACING THE VEHICLE INTO PARK. IN ADDITION, THE VEHICLE CONTINUED TO ROLL WHILE IN PARK AND JERKED WHEN APPLYING PRESSURE TO THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO CREST FORD (22675 GIBRALTAR RD, FLAT ROCK, MI 48134, (734) 782-2400) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEALS NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURES WOULD NOT BE COVERED UNDER WARRANTY. THE CONTACT FOUND A LETTER ONLINE STATING THAT FORD WOULD COVER ALL TRANSMISSION DEFECTS FOR THE VEHICLE; HOWEVER, FORD REFUSED TO HONOR THE LETTER DUE TO THE CONTACT NOT HONORING THE JULY 19, 2019 DEADLINE. THE CONTACT DISPUTED THAT CLAIM, STATING THAT SHE CALLED FORD TO MAKE AN APPOINTMENT TWO WEEKS PRIOR TO THE DEADLINE. THE CONTACT HAD AN OPEN CASE WITH THE FORD MANUFACTURER (CASE NUMBER: CAS-22244671-K7C0K9) REGARDING THIS ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

SINCE OWNING MY 2012 FORD FOCUS,I HAVE HAD MULTIPLE TRANSMISSION PROBLEMS.ON THREE SEPARATE TIMES THE CAR HAD TRANSMISSION MALFUNCTIONS THAT CAUSED NEAR MISS SITUATIONS OF BEING REAR ENDED CAUSE OF MY ABRUPT CHANGE OF SPEED.ONE TIME THE CAR WOULD NOT GO FASTER THAN 10 MPH,ANOTHER TIME IT WAS 20MPH MAX,AND ONE TIME IT DIDN'T MOVE AT ALL.MY CHILDREN WERE IN THE BACK SEAT ON TWO OF THOSE OCCASIONS.LUCKILY NO INJURIES RESULTED FROM THIS BUT NEARLY DID CAUSE ACCIDENTS.ONE TIME THE DEALERSHIP COVERED THE COST OF REPAIR,SECOND TIME THE DEALERSHIP COVERED PART OF THE COST,THE THIRD TIME I WAS TOLD THAT I HAD TO PAY FOR THE WHOLE $7000 MYSELF.AFTER THE REPLACEMENT A FEW MONTHS LATER THE TRANSMISSION STILL ACTS UP BY SLIPPING STUTTERING AND JERKING.THIS CURRENT PROBLEM IS VERY FRUSTRATING.FORD KNOWING THAT THE PROBLEM WAS THERE CONTINUED TO MANUFACTURE AND SELL THESE FORD FOCUS AND FIESTA MODELS WITHOUT CONCERN FOR THE SAFETY OF PEOPLE.

Mileage: 106,000

I PURCHASED THE FORD FOCUS ON 05/18/2011. I RETURNED THE CAR TO JIM SNEAD FORD, WAYNESBORO, VA ON 07/06/2011 AS THE TRANSMISSION WAS SLIPPING, THE CAR WAS BUCKING, HESITATING ON ACCELERATION AT FULL STOPS THEN JUMPING INTO INTERSECTIONS. THE MECHANIC AGREED THE FOCUS WAS SHIFTING HARD, ATTEMPTED TO FIX IT, COULD NOT AFTER FOLLOWING THE FORD HOTLINE. IT STILL SHIFTED HARDER THAN EXPECTED. THE MECHANIC DECIDED TO DRIVE ANOTHER NEW FOCUS OFF THE LOT AND WROTE ON MY SERVICE INVOICE THAT THE NEW CAR OFF THE LOT DROVE AS ROUGH AS MY CAR. THE FOCUS CONTINUED TO BE A DANGEROUS VEHICLE JUMPING, BUCKING, HESTITATING THEN JUMPING OUT INTO TRAFFIC AND I CONTINUED TO TAKE IT BACK TO MR. SNEAD WHO STATED IT WAS MY DRIVING, NOT THE FOCUS. I TOOK THAT FOCUS IN ALMOST EVERY OTHER MONTH W/ THE SAME COMPLAINTS ABOUT THE TRANSMISSION FOR 2 YEARS 2 MONTHS ONLY TO HEAR IT WAS MY DRIVING, NOT THE CAR. FINALLY, THE CAR WAS SCARING ME TO DEATH AND I FEARED FOR MY LIFE AND MY TWO CHILDREN THAT ALSO DROVE THE FOCUS. I FINALLY TOOK IT BACK TO JIM SNEAD ON 08/09/2013 AFTER OWNING THE NEW CAR FOR 2Y & 2MO TO TRADE IT IN FOR SOMETHING SAFER. I PAID $24,652.25 FOR THAT BRAND NEW FOCUS AND JIM SNEAD GAVE ME A TRADE IN VALUE OF $961.00 FOR A MUCH SAFER CAR HE SAID. I BOUGHT A BRAND NEW 2014 FIESTA (YES, ANOTHER NIGHTMARE FROM HELL). I THOUGHT MR. SNEAD WAS A FRIEND, A REPUTABLE BUSINESS MAN. I BOUGHT 2 USED FOCUSES FROM HIM SINCE THE EARLY 2000S & THEY WERE FINE. MR. SNEAD KNEW MY HUSBAND WAS ILL IN 2003 & I BECAME A WIDOW W/ TWO KIDS TO RAISE. MR. SNEAD AND FORD KNEW ABOUT THOSE DANGEROUS VEHICLES AND FURTHERMORE, IN 814 DAYS OF OWNERSHIP I LOST $685.55 PER MONTH IN DEPRECIATION AND PAYMENTS! I WAS A TEACHER FOR HEAVEN'S SAKE W/ HIS WIFE, MRS. SNEAD. HE KNEW I DID NOT HAVE MONEY TO BURN. NEXT UP--THE FOCUS I BOUGHT AFTER TRADING IN THE FOCUS.

Mileage: 1,895

FORD FOCUS TRANSMISSION JERKS AND SHUDDERS WHILE MOVING AND WHILE ACCELERATING . HAVE HAD MULTIPLE REPAIRS WITH NO FIX. HAVE HAD CAR STALL IN THE PAST WHILE TRYING TO ACCELERATE ON A CITY STREET WHILE TRAVELING AT ~35 MPH. IT FELT LIKE TRANSMISSION WENT TO 6TH GEAR INSTEAD OF 2ND AND STALLED THE ENGINE. PROBLEMS STARTED IMMEDIATELY AFTER PURCHASE, ~FEBRUARY 2012 STILL HAVE CAR NOW AND STILL DOING THE SHUDDERING AND JERKING WHILE DRIVING. PROBLEMS STARTED NEW ~100 MILES CURRENTLY AT ~85000MILES

Mileage: 85,000

VEHICLE IS SHUDDERING, STALLING, AND REFUSING TO ACCELERATE UNDER POWER

Mileage: 42,000

VEHICLE SHUDDERS AND MAKES NOISE AT LOW SPEEDS ON BRAKING. OCCASIONALLY SHUDDERS ON ACCELERATION FROM STOP. PREVIOUSLY REPLACED CLUTCH AND TCM FOR SIMILAR ISSUES, NOW ADVISED THAT TRANSMISSION NEEDS REPLACEMENT ALSO. HANDLES STEADY INTERSTATE SPEEDS FINE, BUT SPEED CHANGING RESULTS IN VEHICLE LOSING RESPONSIVENESS. CITY DRIVING/TURNING AFFECTED AS WELL.

Mileage: 84,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED, LUNGED FORWARD, AND LOST POWER WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND PUSHED IT OVER TO THE SHOULDER OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND IT TURNED ON, BUT WAS TOWED BY AAA TO BUTLER COUNTY FORD (400 S MAIN ST, BUTLER, PA 16001, (724) 287-2766). THE DEALER DIAGNOSED THAT THE CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS22179536. THE MANUFACTURER ALSO EXTENDED THE WARRANTIES UNTIL 150,000 MILES. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.

Mileage: 91,000

WE BEGAN EXPERIENCING TRANSMISSION "SLIPPING" ABOUT 2 YEARS AGO, AROUND 120,000 MILES. THE CAR SHUDDERS AT LOWER SPEEDS AND WHEN YOU GO TO ACCELERATE FROM A STANDSTILL, IT SHAKES LIKE THE CAR IS GOING IN AND OUT OF NEUTRAL. WE LOOKED UP THE ISSUE AND IT APPEARS TO BE A BIG PROBLEM FOR FORDS EVERYWHERE BUT WE WERE TOLD WE WERE OUT OF WARRANTY. THE DEALER OFFERED TO DO A TRANSMISSION FLUID FLUSH TO SEE IF THAT WOULD HELP, BUT UNFORTUNATELY IT DIDN'T. OUR NEXT STEP WOULD NEED TO BE A NEW TRANSMISSION. WE RECENTLY TOOK THE CAR BACK IN TO THE DEALER BECAUSE WE HAD SEEN A MEMO FROM FORD THAT THEY WERE FIXING CARS LIKE OURS IF THEY SHOWED UP TO A DEALER BETWEEN 7/12-7/19. WE TOOK THE CAR IN ON 7/19. WE CALLED FORD CUSTOMER CARE (AS DIRECTED BY THE DEALER) TO OPEN A CASE # SO THE DEALER COULD PERFORM THE SPECIAL REPAIR AND STILL GET PAID. THEY DENIED THE DEALERS REQUEST TO FIX THE CAR AND I HAD TO CALL FORD CUSTOMER CARE BACK TO ASK ABOUT THE MEMO THAT SAID THEY WERE FIXING CARS THAT SHOWED UP BETWEEN 7/12-7/19. I TOLD THEM IT HAD BEEN DROPPED OFF AND THE REPAIR ORDER OPENED ON 7/19 TO WHICH THEY SAID I WAS OUT OF WARRANTY. I CONTINUED TO ASK ABOUT THE MEMO THE DEALER HAD SHOWN US, BUT INSTEAD THEY CONTINUED TO SIMPLY SAY I WAS OUT OF WARRANTY. NOW, AFTER SEVERAL CALLS TO THE FORD CUSTOMER CARE TEAM, THEY SAY THEY DON'T HAVE AN ANSWER YET BUT THE SUPERVISOR WILL CALL ME BACK IN 2-3 BUSINESS DAYS. THE CAR IS STILL AT THE DEALER AND I HAVEN'T HAD A CAR FOR ALMOST A WEEK, AS THEY HAVE NOT BEEN INSTRUCTED TO FIX IT YET BY FORD. THE DEALER HAS BEEN VERY NICE AND HELPFUL THROUGHOUT THE WHOLE PROCESS, BUT FORD HAS BEEN INCREDIBLY FRUSTRATING AND WON'T FOLLOW THROUGH ON THE ORIGINAL PROMISE THEY SHOWED THE DEALER IN THE MEMO. EVERY TIME I CALL THEY ACT LIKE THEY NEVER SENT THAT MEMO.

Mileage: 120,000

I OWN A 2012 FORD FOCUS WHICH HAS HAD BEEN TO FAIRWAY FORD IN PLACENTIA FOR THE TRANSMISSION RECALLS. THE TRANSMISSION SLIPS, DROPS AND LUNGES FORWARD EVEN AFTER NUMEROUS UPDATED PROGRAMS. I HAVE ALSO HAD THE FUEL PUMP REPLACED AND FUEL TANK AS BOTH WERE DEFECTIVE.

DUAL CLUTCH TRANSMISSION IN MY CAR EXPERIENCES SHIFT HESITATION, SHAKING WHEN LAUNCHING FROM A STOPPED POSITION, AND MAJOR TRANSMISSION SHUDDERING. REVERSE GEAR ALSO FAILS TO ENGAGE RANDOMLY. SEEMS AS THOUGH TRANSMISSION TORQUE DISPERSION IS IMPROPERLY FUNCTIONING. DANGEROUS WHEN PULLING OUT INTO TRAFFIC LANES. EXCESSIVE TRANSMISSION VIBRATION WHILE VEHICLE IS STATIONARY. OTHER ISSUES OCCUR WHILE VEHICLE IS MOVING ON CITY AND HIGHWAY ROADS. THANK YOU FOR YOUR HELP!

Mileage: 100,000

FORD HAS ALREADY REPLACED THE TRANSMISSION UNDER EXTENDED WARRANTY, AS WELL AS REPLACING THE TCM. BUT I CONTINUE TO HAVE ISSUES. CAR SHUDDERS DRAMATICALLY UNDER INITIAL ACCELERATION, ESPECIALLY WHEN MAKING TURNS. TRANSMISSION SOMETIMES DOES NOT ENGAGE UNDER INITIAL ACCELERATION, CAUSING THE CAR TO SURGE FORWARD WHEN IT DOES ENGAGE. THE FORD FOCUS HAS SLIPPED INTO NEUTRAL WHEN ACCELERATING, ESPECIALLY WHEN GOING THROUGH A WIDE TURN AT LOW SPEED AND THEN PRESSING ON THE GAS PEDAL. I HAVE NO FAITH IN THIS FORD FOCUS WHEN MAKING TURNS, AND WILL NOT CONDUCT A TURN THAT REQUIRES PULLING OUT INTO ONCOMING TRAFFIC AND RELYING ON THE CAR'S (IN)ABILITY TO ACCELERATE TO AVOID IMPEDING THAT ONCOMING TRAFFIC.

Mileage: 50,000

SINCE ACQUIRING THE VEHICLE NEW, I HAVE BROUGHT THE VEHICLE IN SEVERAL TIMES WITH TRANSMISSION COMPLAINTS. EACH TIME I WAS TOLD "THAT IS HOW THE TRANSMISSION IS SUPPOSED TO WORK" OR "YOUR TRANSMISSION IS OFF BECAUSE YOU LET SOMEONE ELSE DRIVE THE CAR AND IT HAS TO READJUST" OR "YOU MUST HAVE MADE A QUICK ACCELERATION". THE TRANSMISSION OFTEN LOSES POWER WHEN SHIFTING AND GRINDS AFTER SWITCHING GEARS. I FEEL AS THOUGH FORD KNEW THERE WERE PROBLEMS BUT TRIED TO EASE MY WORRIES BY OFFERING AN EXTENDED POWERTRAIN WARRANTY, WHICH DOES NOTHING TO FIX THE ISSUES THAT I AM HAVING. THE DATE BELOW IS THE FIRST TIME OF MANY THAT THIS HAS HAPPENED.

Mileage: 500

I HAVE STALLED IN AN INTERSECTION BEFORE WITH ONCOMING TRAFFIC. WE ARE SCARED TO DRIVE IT AND IT IS MY ONLY CAR. MY CHILDREN WERE IN THE CAR WHEN WE STALLED IN AN INTERSECTION. IT CONTINUES TO STALL OR ALMOST STALL DAILY, IT SEEMS TO LOSE POWER AND THEN SPEED UP. IT ALSO JUST STALLED ENTIRELY ONE DAY WHILE DRIVING AND THEN WE HAVE OVER $1,000.00 IN BILLS FROM OUR MECHANIC. ALL OF THESE INCIDENTS OCCURRED WHILE THE CAR WAS IN MOTION. IT HAS HAPPENED ON LOCAL STREETS AND WHILE TURNING. ALSO I JUST 7/23 AS A DATE, BUT THIS HAPPENS DAILY

TRANSMISSION BOLTS FOWARD AND ALSO LUNGES AT LOW SPEED . WAS PARKING ON A STREET ALMOST HIT A CAR BECAUSE IT BOLTED FOWARD

Mileage: 92,000

THE CAR JUTTERS UPON ACCELERATION WITH THE CHANGING OF GEARS. WHEN ATTEMPTING TO PASS CARS, THE TRANSMISSION SLIPS AND TAKES A SECOND TO GET INTO GEAR AND BEGIN ACCELERATING. PROBLEMS GAINING SPEED TO MERGE WITH HIGHWAY TRAFFIC. GETTING MUCH WORSE BY THE DAY.

Mileage: 80,000

THE CAR VIBRATED VIGOROUSLY WHEN ACCELERATES FROM A COMPLETE STOP, FOLLOWED BY SUDDEN ACCELERATIONS WHEN SWITCHING GEARS. THE CAR HAD ONLY 28K MILES ON IT WHEN THIS HAPPENED.

Mileage: 28,000

2012 FORD FOCUS TITANIUM DPS6 EQUIPPED CLUTCH SHUDDER INSTANCES AND TCM FAILURE -- 2018 ACCELERATION IS UNPREDICTABLE. BEFORE WARRANTY REPAIR, THE CAR WOULD HAVE NOTICEABLE LAG WHEN ACCELERATING FROM A STOP. THIS HAS LED TO SEVERAL DANGEROUS SITUATIONS WHERE THE CAR IS EXPECTED TO ACCELERATE, BUT INSTEAD SLOWLY CRAWLS AND SHUDDERS. ONE INSTANCE INCLUDED TURNING LEFT ONTO A HIGHWAY FROM A STOP. THE CAR BOGGED ALONG FOR ROUGHLY 3 SECONDS AND ALMOST CAUSED A COLLISION WITH AN ONCOMING SEMI. WHEN THE ACCELERATOR IS PRESSED, THE CAR SHOULD ACCELERATE AS EXPECTED; IT SHOULD NOT SHUDDER OR REV AS IF IN NEUTRAL. WHEN ATTEMPTING TO TURN RIGHT ONTO A FRONTAGE ROAD FROM A STOP, THE CAR SLAMMED INTO GEAR MID-TURN CAUSING A TREMENDOUS AMOUNT OF WHEEL HOP, JERKING THE CAR TOWARDS THE CURB. ANOTHER INSTANCE WAS IN A RESIDENTIAL AREA. ACCELERATING FROM A STOP SIGN AT A T-INTERSECTION (CROSS-TRAFFIC DOES NOT STOP), THE CAR CRAWLED FORWARD AND REVVED AS IF IN NEUTRAL; NO ACCELERATION OCCURED FOR SEVERAL SECONDS. THIS ALMOST CAUSED A COLLISION WITH ANOTHER VEHICLE; THERE WAS PLENTY OF TIME FOR A FUNCTIONING VEHICLE TO PULL OUT ONTO THE ROAD SAFELY. THE LATEST OCCURENCE WAS IN A PARKING LOT. TURNING LEFT OUT OF A PARKING LOT LANE, THE TCM FAILED AND THE CAR LOST POWER IN THE MIDDLE OF AN INTERSECTION.

Mileage: 48,000

I HAVE A 2012 FORD FOCUS THAT HAS HAD NUMEROUS PROBLEMS WITH THE CLUTCH/TRANSMISSION. I'VE HAD THIS ISSUE REPLACED NUMEROUS TIMES, AND I AM STILL EXPERIENCING THE SAME PROBLEM WITH THE CAR. THE CAR CONSTANTLY SHUTTERS UPON ACCELERATING, HESITATES WHILE DRIVING AFTER STOPPING AT A RED LIGHT/STOP SIGN AND HAD A COMPLETE TRANSMISSION MALFUNCTION AS WELL. I HAVE HAD THIS ISSUE OCCUR ABOUT 9 TIMES WITH THIS CAR SINCE BUYING IT IN 2012. NEEDLESS TO SAY THAT I NO LONGER FEEL SAFE DRIVING THIS CAR ANYMORE, AND IT MAKES ME SICK SEEING THAT FORD WON'T STAND BEHIND THEIR PRODUCT.

TAKATA RECALL : I WAS ON THE INTERSTATE AT ALMOST A COMPLETE STOP AND STARTED TO ACCELERATE AND THE CAR HAD A VIOLENT JERK AND ALMOST STALLED OUT. IT NEVER COMPLETELY STALLED OUT AND QUIT, BUT IT THREW THE CODE FOR THE CLUTCH ACTUATOR CIRCUIT LOW AND CONTINUES TO JERK IN THE LOWER GEARS FROM 1ST TO 2ND. AROUND 25-30 AND AGAIN SOME AROUND 40-45..HOWEVER, ONCE IT GETS TO 50+ THE CAR IS FINE.

Mileage: 75,000

I HAVE A FORD FOCUS WITH THE FAULTY TRANSMISSION. THE DEALER ALREADY INSTALLED 2 CLUTCHES AND EVERY TIME I BRING IT BACK NOW THEY JUST REPROGRAM IT WHICH MAYBE LASTS ONE DAY. I SPOKE WITH CORPORATE A FEW YEARS AGO THAT IS WHEN THEY REPLACED THE 2ND CLUTCH. THE CAR WILL JUST DOWN SHIFT AS I'M DRIVING IT OUT OF THE BLUE, BUCKS, CHATTERS LIKE ITS GOING TO BLOW UP AND A DELAY IN STARTING. IT'S NOT A SAFE CAR TO BE DRIVING THEY WONT DO ANYTHING ABOUT THESE VEHICLES NOW YOU JUST GET THE BRUSH OFF FROM THE DEALER. WHEN THEY REPLACED THE FIRST CLUTCH THE DEALER ADMITTED THAT IS WAS THE WORST THAT THEY HAVE SEEN.

CONTINUES TO SHUDDER, HESITATION AND ROUGH SHIFTING WHILE DRIVING ON SURFACE STREETS AND HIGHWAYS AFTER TWO REPAIRS AND THREE RECALLS.

Mileage: 145,000

I'VE EXPERIENCED BOTH HESITATION AND LURCHING FORWARD WITH THIS VEHICLE WHEN ACCELERATING AND TRAVELING AT LOW SPEEDS (5-15 MILES PER HOUR) THIS IS SCARY WHEN MERGING ONTO FOUR LANE OR EVEN WHEN CAUGHT IN BUMPER TO BUMPER TRAFFIC. THIS HAS BEEN AN ON-GOING PROBLEM EVER SINCE THE VEHICLE WAS PURCHASED NEW. THE CLUTCH HAS BEEN REPLACED ONCE OR TWICE, BUT THE PROBLEM CONTINUES.

STALL AND SHUDDER EVERY DAY. I BOUGHT USED FROM SERRA DEALER IN WASHINGTON TOWNSHIP, MICHIGAN. MILEAGE WAS 80882 ON MAY 27, 2016.

Mileage: 80,882

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, THE ENGINE FAILED. THE CONTACT WAS UNAWARE OF ANY WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TOWED TO VIVA FORD (5550 N DESERT BLVD, EL PASO, TX 79912, (915) 834-2800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,366. *BF *AS *TR*JB

Mileage: 55,366

MY DAUGHTER HAS BEEN STRANDED TWICE BY THE VEHICLE EITHER GOING INTO NEUTRAL OR THE TRANSMISSION DISENGAGING. BOTH TIMES SHE WAS ON A HIGHWAY IN TRAFFIC. SHE WAS FORTUNATE TO NOT BE REAR ENDED. MULTIPLE ATTEMPTS TO FIX THE ISSUE & FINALLY BEING TOLD THE TRANSMISSION NEEDS TO BE REPLACED AT A VALUE OF WHAT THE CAR IS WORTH FUNCTIONING. IF THE NEW TRANSMISSION IS OF THE SAME DESIGN; FAILURE APPEARS TO BE A GUARANTEE. A FORD DEALERSHIP TOLD USE TO LET THE CAR REST IN PEACE.

Mileage: 103,000

THE TRANSMISSION IS FAILING CAUSING MY CAR TO OVERHEAT, SLOW DOWN, SLIPPAGE ENGINE REVS BUT VEHICLE DOES NOT ACCELERATE....CAR VIBRATES AND SHAKES.

Mileage: 79,201

I HAD MY CAR AT THE DEALER 5 TIMES FOR TRANSMISSION PROBLEMS UNDER WARRANTY. 2 MONTHS AGO I HAD TO PAY OVER $2500.00 TO HAVE REPAIRED OUT OF WARRANTY BY AN INDEPENDENT REPAIR SHOP. THE PURGE VALVE IS ALSO BAD, THEY SENT A RECALL BOT CANCELLED IT. MY GAS GAUGE HAS NOT WORKED IN OVER 3 YEARS, THE SOUND SYSTEM ALSO HAS NOT WORKED IN OVER 3 YEARS. THE DEALER SAID THERE HAS BEEN MULTIPLE COMPLAINTS. THE FAN FOR THE HEAT/COOL ONLY WORKS ON HIGH(4). THE IGNITION ALSO IS A PROBLEM, MY MECHANIC SAID THAT HE KNOWS OF MANY IGNITION PROBLEMS ON THE FOCUS AND OTHER FORD MODELS. I DID RECEIVE A LEMON LAW SETTLEMENT A FEW YEARS AGO WHICH WWAS NOTHING COMPARED TO ALL THE PROBLEMS AND EXPENSES.

Mileage: 10,000

I HAVE HAD THIS VEHICLE SINCE 2015 WITH 38,000 MILES ON IT AND IT HAS BEEN A LEMON EVER SINCE. THE TRANSMISSION HAS A DEFECT THAT FORD REFUSES TO ACKNOWLEDGE IS DEFECTIVE. FROM DAY ONE MY TRANSMISSION SHUTTERED WHEN GOING THROUGH GEARS 1-2. IT FEELS LIKE I'M PULLING A TRAILER BEHIND ME. IT MAINLY HAPPENS WHEN THE TRANSMISSION IS WARMED UP. FORD FIRST SAID THERE WAS NOTHING WRONG THEN THEY "REPROGRAMMED" IT, THEN THEY PUT NEW SEALS IN IT AND LASTLY THEY SAID SORRY YOU'RE PAST THE MILAGE FOR THE RECALL, SO NOW I'M DRIVING A DANGEROUS VEHICLE BECAUSE I REFUSE TO PAY FORD $2,000+ FOR THE SAME THING TO HAPPEN AGAIN. I WOULD GET A NEW VEHICLE BUT THE RESALE VALUE FOR MY CAR IS JUST A TAD ABOVE SCRAP BECAUSE NOBODY WANTS THESE CARS THAT HAVE FAULTY TRANSMISSIONS. ALL THEY ARE DOING IS PUTTING BANDAGES ON A GAPING HOLE AND THEY'RE GETTING AWAY WITH IT. ALSO, WHEN I HAVE TO STOP GOING UPHILL IN DRIVE, IT ROLLS BACKWARD. NOW TELL ME THAT'S NOT SAFE. PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS REALLY HURT IF NOT ALREADY.

Mileage: 38,000

MY VEHICLE IS EXPERIENCING THE KNOWN ISSUES WITH THE DPS6 TRANSMISSIONS. THIS INCLUDES THE CLUTCH SLIPPAGE AND "JUDDER" WHEN SHIFTING AND I HAVE ALSO HAD MY TCM FAIL ENTIRELY WHILE THE CAR WAS IN MOTION RESULTING IN THE ENGINE BEING SHUT DOWN SUDDENLY SO ALL POWER WAS LOST. BECAUSE THE ENGINE SHUT DOWN, I HAD NO POWER STEERING. FORTUNATELY, AT THAT TIME, I WAS ON A RURAL HIGHWAY AND I WAS ABLE TO GET OFF TO THE SIDE OF THE ROAD. THE VEHICLE WOULD NOT RE-START AND I HAD TO HAVE IT TOWED TO THE NEAREST FORD DEALER FOR A TCM REPLACEMENT. I HAVE HAD 3 CLUTCH AND TRANSMISSION SEAL REPLACEMENTS COMPLETED UNDER THEIR EXTENDED WARRANTY PROGRAM FOR THIS VEHICLE BUT I AM NOW OUTSIDE THAT EXTENDED WARRANTY PERIOD SO ANY FURTHER REPLACEMENTS WILL BE AT MY COST. THE MILEAGE INTERVALS BETWEEN THE CLUTCH REPLACEMENTS WERE ONLY 10,000 AND 7,000 MILES. SOME PEOPLE CHANGE THEIR OIL AT A SIMILAR INTERVAL. I AM AGAIN EXPERIENCING A SHUDDER DURING SHIFTING IN THIS VEHICLE AND HAVE BEEN AVOIDING DRIVING IT FOR THIS REASON. I HATE TO SPEND THE MONEY ON A NEW CLUTCH AS I THINK IT WILL BE JUST A TEMPORARY FIX AND A VERY EXPENSIVE ONE. NOW I READ THAT FORD KNEW ABOUT THESE PROBLEMS BEFORE THESE VEHICLES WERE BEING SOLD YET THEY STILL PUT THEM ON THE MARKET. THIS DISREGARD FOR THE SAFETY OF THEIR CUSTOMERS IS UNACCEPTABLE AND THEY NEED TO DO A LOT MORE TO MAKE THINGS RIGHT FOR THOSE OF US WHO ARE SADDLED WITH THIS BREACH OF OUR SAFETY AND TRUST.

Mileage: 76,702

FROM STOP THE CAR WILL HESITATE TO ACCELERATE, SOMETIMES IT WON'T BE IN GEAR OTHER TIMES IT WILL BE IN THE WRONG GEAR (I.E. 2ND OR 3RD INSTEAD OF 1ST). AT TIMES IT WILL ALSO LURCH FORWARD, ONE TIME IT WAS SO HARD I THOUGHT I HAD BEEN REAR ENDED. ONCE IN MOTION THE CLUTCH SLIPS CAUSING SLOW ACCELERATION AND SHAKING (SOMETIME VIOLENT). ON HILLS, EVEN AT HIGHWAY SPEEDS, THE CLUTCH WILL SLIP CAUSING THE CAR TO SLOW AND HAVE TROUBLE CLIMBING. I AM ON MY 3RD SET OF CLUTCHES, AND LAST AS NOW THE TRANSMISSION IS OUT OF WARRANTY, PARTS ARE UNAVAILABLE, AND THE COST WILL BE MORE THAN THE CAR IS WORTH DUE TO THE EXTREME DEPRECIATION DUE TO THE KNOWN TRANSMISSION PROBLEMS. IT HAS HAD THE TCM (TRANSMISSION CONTROL MODULE) PROGRAMMING UPDATED EIGHT TIMES. ON MY FIRST TWO VISITS TO THE FORD DEALERSHIP, ALL THE WAY BACK IN 2013, I WAS SIMPLY MET BY THE SERVICE MANAGER AND TOLD ON VISIT ONE THE TRANSMISSION IS WORKING AS DESIGNED AND GIVEN A PAPER STATING THE BEHAVIOR OF THE TRANSMISSION AND ON VISIT TWO THAT I DIDN'T KNOW HOW TO DRIVE THE CAR AND THAT I WOULD NEED TO RELEARN HOW TO DRIVE FOR THIS TYPE OF TRANSMISSION. ON MY THIRD VISIT THEY REPROGRAMMED THE TCM MAKING IT WORSE AND IT WENT DOWNHILL FROM THERE. ON ONE VISIT THEY TRIED TO BLAME THE VISIT ON A FICTITIOUS OIL LEAK AND CHARGED ME TO FIX THOUGH THEY COULD NOT SHOW ME THE LEAK NOR HAD THE CAR EVER LEAKED A DROP OF OIL OR USED ANY OIL. BETWEEN THE SECOND AND THIRD CLUTCH REPLACEMENT THE CAR DROVE SO TERRIBLY I WAS AFRAID TO DRIVE IT, LET ALONE ALLOW MY WIFE AND CHILDREN TO RIDE IN IT. EVEN NOW I CANNOT PULL ONTO A ROAD WITHOUT HAVING A 100 YARDS OF SPACE BETWEEN TRAFFIC. THIS HAS BEEN AN ONGOING ISSUE SINCE 2013 AND CONTINUES TODAY (2019). WHEN I FIRST STARTED CONTACTING FORD THE CAR ONLY HAD ABOUT 16,000 MILES ON IT, IT HAD OVER 50,000 BEFORE THEY DID THE FIRST "REPAIR".

Mileage: 16,000

TRANSMISSION SLIPS, SHUDDERS AND JERKS WHILE MECHANICAL CLANKING NOISE COMES FROM THE CAR. FOUR TIMES, I CAN RECALL, WAS ALMOST IN A MAJOR ACCIDENTS AND COUNTLESS TIMES OF VEHICLE SPUTTERING TRYING TO ACCELERATE TO MERGE INTO TRAFFIC. CLUTCH HAS BEEN CHANGED AT LEAST THREE TIMES BUT PROBLEM RETURNS. MANUFACTURER AND DEALERSHIPS LIE TO ME. I FEEL STUCK IN A LEMON THAT IS TRUELY EMBARRASSING TO DRIVE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE! SOMEDAY, SOMETHING BAD WILL MORE THAN LIKELY HAPPEN. PLEASE DO SOMETHING. MONEY CAN NOT REPLACE LIVES. SAFETY FIRST!

Mileage: 31,000

MY 2012 FORD FOCUS SHAKES AND SHUTTERS WHEN DEPRESSING THE ACCELERATOR. WHEN I BOUGHT THIS VEHICLE FROM THE DEALER IN 2015 I WAS TOLD THAT BEFORE I TOOK IT HOME THAT THEY NEEDED TO REPLACE A SENSOR IN THE TRANSMISSION. AFTER DRIVING VEHICLE FOR SEVERAL YEARS I NOTICED THIS VEHICLE CONTINUED TO SHUTTER AND SHAKE AND ALMOST STALL OUT AT TIMES OF ACCELERATION. I TALKED TO A SERVICE SPECIALIST AT THE FORD DEALER AND WAS TOLD THAT DUE TO THE POWER SHIFT TRANSMISSION INSTALLED IN THIS VEHICLE THAT YOU JUST NEED TO "BABY IT" ON TAKE OFF. THIS KINDA OF HELPED A LITTLE BUT YOU MUST BE CONSCIOUS OF THIS CONSTANTLY. I STILL OWN THIS VEHICLE. I USUALLY DRIVE IT AND PREFER NOT TO HAVE MY WIFE OR KIDS DRIVE AS I AM WORRIED THE SPUTTERING MAY CAUSE AN ACCIDENT. THESE TRANSMISSIONS SHOULD HAVE BEEN RECALLED. I HAVE ONLY RECENTLY LEARNED THAT THIS IS A WIDER PROBLEM FOR ALL FORD FOCUSES OF THAT TIME PERIOD. ALWAYS BEEN A FORD GUY BUT CAN SAY I AM A LITTLE DISAPPOINTED HOW FORD HAS HANDLED THIS ISSUE. DON'T LIKE HAVING A VEHICLE THAT YOU MUST BE CAUTIOUS ON DRIVING IN FEAR THAT IT MAY CAUSE AN ACCIDENT. COME ON FORD YOU GUYS CAN DO BETTER THAN THAT.

Mileage: 35,000

CAR SHUDDERS ON TAKE OFF.

MY FOCUS HAS HAD NUMEROUS TRANSMISSION PROBLEMS OVER THE PAST FEW YEARS. MY CAR WOULD RANDOMLY NOT BE ABLE TO SHIFT INTO SECOND GEAR AND WOULD LEAVE STRANDED. WHILE DRIVING MY CAR WOULD RANDOMLY NOT SHIFT GEARS, ALLOWING ME TO GO A MAX OF 10 MPH WITH MY CHILDREN IN MY CAR. MANY TIMES MY CAR WOULD NOT START AT ALL. SOMETIMES WHEN IT DID START, I COULD NOT EVEN TURN MY WHEEL. I HAD THE COMPUTER CHIP RESET AND WITHIN 4 MONTHS MY CAR BECAME INOPERABLE. I TOOK IT TO THE SHOP AND THEY SAID MULTIPLE SERVICE BULLETINS WERE FOUND FOR MY TRANSMISSION THAT CAME BACK IN THE DIAGNOSTICS AND TOLD ME TO TAKE IT TO THE FORD DEALERSHIP. WHEN I WENT THERE I WAS TOLD IT WOULD BE MINIMUM $2K TO GET THE INTERNAL CLUTCH FIXED, IF THAT WAS THE ISSUE, UPWARDS OF $5K FOR THE OTHER TRANSMISSION ISSUES. I FELT EXTREMELY UNSAFE WITH TWO KIDS AND HAD TO GO OUT AND LEASE A NEW CAR. I AM FURIOUS NOW THAT I AM READING THAT FORD KNEW IT WAS SELLING 2012 FOCUSES WITH FAULTY TRANSMISSIONS. I STILL HAVE THE CAR IN MY POSSESSION. I CANNOT EVEN COUNT THE NUMBER OF TIMES MY CAR WOULD NOT SHIFT OR START, AND WHILE DRIVING WITH MY CHILDREN IN THE CAR THIS HAPPENED. IT CAUSED ME TO ALMOST BE REAR ENDED OR STUCK IN INTERSECTIONS. THE ONLY THING THAT SAVED ME ON MANY OCCASIONS WAS QUICKLY TURNING ON MY HAZARD LIGHTS/BLINKERS. I AM OUTRAGED THAT THIS HAS HAPPENED. PRIOR TO OWNING MY 2012 FOCUS, I HAD A 2002 FOCUS AND NEVER RAN INTO ANY OF THESE ISSUES AND LOVED THE CAR SO MUCH I BOUGHT ANOTHER ONE. IF I COULD GO BACK IN TIME I WOULD NEVER HAVE BOUGHT THE 2012 KNOWING WHAT I KNOW NOW. I AM HOPING A CLASS ACTION LAWSUIT IS FILED, AND IF NOT, I MAY FIND MY OWN LAWYER AND GO AFTER FORD.

Mileage: 60,000

FAULTY TRANSMISSION. THE TRANSMISSION CONSTANTLY STUTTERS AND DELAYS, MAKING IT EXTREMELY SCARY TO DRIVE. DESPITE REPLACING THE CLUTCH SHORTLY AFTER PURCHASING THE CAR, THE VEHICLE STILL AT TIMES STUTTERS ROUGH ENOUGH TO SPILL A CUP OF HOT COFFEE UNEXPECTEDLY, AND WILL RANDOMLY DELAY ACCELERATING. FOR EXAMPLE, I DON'T FEEL SAFE QUICKLY TAKING LEFT HAND TURNS ACROSS ONCOMING TRAFFIC OUT OF FEAR THAT THE CAR WILL NOT RESPOND AS FAST AS I'VE HIT THE GAS. THE STUTTER AND DELAY IS WORST WHEN GOING FROM A STATIONARY POSITION TO MOVING, THOUGH IT ABSOLUTELY HAPPENS WHEN AT HIGH SPEEDS AS WELL (45+). THE CAR IS SO UNPREDICTABLE WHEN HITTING THE GAS THAT IT'S HARD TO FEEL SAFE WHILE DRIVING IT. TURN THE AIR CONDITIONING ON IN THE VEHICLE AND THE TRANSMISSION BECOMES EVEN LESS PREDICTABLE AND WILL DELAY RESPONDING WHEN THE GAS IS PRESSED EVEN AT HIGH SPEEDS (45MPH +).

Mileage: 500

CONSTANT PROBLEMS WITH THE TRANSMISSION AND TRANSMISSION CONTROL MODULE INCLUDING SHUDDERING OVERHEATING LACK OF POWER JERKING MOTIONS AND CONSTANT REPLACEMENT. FROM 2013 TO CURRENT DATE.

Mileage: 144,600

BUCKING AT HIGH SPEEDS.DOESN'T SHIFT PROPERLY.SOUNDS LIKE SUSPENSION BOTTOMING OUTHAD THREE CLUTCH REPLACEMENTS.GOT RID OF CAR JULY 20,2018.ALSO FOR YOUR INFO I AM RETIRED FORD MOTOR COMPANY EMPLOYEE ON MANAGEMENT ROLL.PROBLEMS OCCURRED WHEN CAR IN MOTION.ALSO BOTH MY KIDS HAD FOCUSES AND GOT RID OF THEM WITH SAME PROBLEM.

STALL AND SHUDDER ALL THE TIMES. I BOUGHT USED FROM SERRA DEALER IN WASHINGTON TOWNSHIP, MICHIGAN. MILEAGE WAS 80882.

Mileage: 80,882

I HAD 2 RECALLS ON LOCKS AND FUEL PUMP AND NOW TODAY @7:00AM I HAVE TRANSMISSION MELFUNCTION. I WILL NEVER BUY A FORD AGAIN

Mileage: 59,800

AGGRESSIVE JERKING WHEN SHIFTING AT LOWER GEARS DURING ACCELERATION (MULTIPLE TIMES PER WEEK; FIRST OCCURRENCE IN 2012) SUDDEN, BUT TEMPORARY, LOSS OF POWER WITH RPM SPIKE DURING HIGHWAY DRIVING (LIKE SHIFTING TO NEUTRAL). HAS OCCURRED WHILE ACCELERATING AND MERGING FROM AN ON-RAMP AND WHILE DRIVING AT STEADY HIGHWAY SPEEDS (~1-2 EVENTS PER MONTH; FIRST OCCURRENCE IN 2016)

Mileage: 134,000

CAN'T REVERSE. DOES NOT SHIFT GEARS PROPERLY. RANDOMLY STOPS SENDING POWER TO THE WHEELS. RPMS BOUNCE RAPIDLY (HIGH AND LOW). HAS HAPPENED IN INTERSECTIONS AND HIGHWAYS, PUTTING ME AND OTHERS IN IMMEDIATE DANGER.

Mileage: 115,000

WHILE DRIVING THE VEHICLE ON THE HIGHWAY IN A 55MPH SPEEDZONE, THE TRANSMISSION WOULD NOT SHIFT GEARS, AND THEN MY CAR WOULD NOT GO OVER 35 MPH. AFTER TAKING IT INTO THE DEALERSHIP, THEY SIMPLY SAID I WAS "DRIVING THE CAR INCORRECTLY" AND PERFORMED SOME KIND OF SOFTWARE REBOOT. NOW, WHEN TRAVELING AROUND TOWN, MY CAR (WHICH IS AN AUTOMATIC) SPUTTERS WHEN CHANGING GEARS AFTER IT IS STOPPED LIKE AT A STOP SIGN, RED LIGHT, OR IN STOP-AND-GO TRAFFIC, OR GOING UP STEEPER HILLS. IT ACTS LIKE IT IS A MANUAL TRANSMISSION WHEN A GEAR IS MISSED OR ITS BEING CHOKED.

Mileage: 55,000

TCM WENT BAD AND THE CLUTCHES OF THE TRANSMISSION. FORD DEALER REPLACED THE TCM BUT NOT THE CLUTCHES. INSTEAD I MUST PAY $2,300 TO REPLACE THE CLUTCHES BECAUSE I'M OUT OF WARRANTY. BESIDES THEY CHARGED ME FOR THE DIAGNOSTICS. THE CAR SHUDDERS OFTEN. TCM ISSUES USED TO MAKE THE STALL ON THE ROAD.

Mileage: 101,300

I PURCHASED MY 2012 FOCUS NEW NOV. 2012. AFTER A FEW WEEKS OF OWNING THE CAR, I NOTICED THAT THE RIDE WAS NOT AS 'SMOOTH' AS MY PRIOR CAR. I DID NOT THINK ANYTHING OF IT, AS I LIVE IN A CITY AND ASSUMED IT WAS DUE TO THE STOP AND GO OF THE CITY MILES I DROVE AS WELL AS THE WINTER SEASON. BY JUNE 2013 WITH LESS THAN 8,000 MILES, I BEGAN TO NOTICE THAT MY CAR WOULD ROLL BACKWARDS ON HILLS WHEN STOPPED IN TRAFFIC WHILE MOVING MY FOOT FROM THE BRAKE TO THE ACCELERATOR AND SHAKE AT VARIOUS SPEEDS. I WAS TOLD BY FORD THAT THE ISSUE WAS DEEMED 'NORMAL' IN 2013. IN NOVEMBER 2013, I HAD 12 MONTHS OF DATA TO REALIZE THE GAS MILEAGE WAS NOT EVEN CLOSE TO WHAT THE DEALERSHIP AND MY CAR BUYING RESEARCH LED ME TO BELIEVE. I WAS GETTING 16 CITY MPG AND 20 HIGHWAY MPG. I ALSO BEGAN TO EXPERIENCE SEVERE SHUDDERING AND SHAKING OF MY CAR AT LOW SPEEDS. WHEN ACCELERATING FROM ~10MPH TO ~25MPH, MY CAR BEGAN TO LURCH FORWARD AND ALSO SHUDDER WHEN IDLE. IN OCT. 2014, I TOOK THE CAR FOR SERVICE W/ 12K MILES. THE SERVICE TECHNICIAN NOTED THAT THERE WAS NOTHING MUCH THAT COULD BE DONE AS FORD HAD NOT ISSUED A NEW TRANSMISSION FIX. I WAS NOT HAPPY WITH THIS ANSWER AND TOOK THE CAR BACK THE FOLLOWING WEEK AND SPOKE TO THE MECHANIC'S SUPERVISOR. THE SUPERVISOR AGREED TO 'REFLASH' THE TRANSMISSION, WHICH WAS THE APPROVED FIX BY FORD AT THE TIME ALTHOUGH IT WOULD WORSEN GAS MILEAGE DUE TO REDUCTION IN GAS EFFICIENCY TO REDUCE THE AMOUNT OF SHUDDERING AND LURCHING I EXPERIENCED. THIS FIX DID NOT APPEAR TO HELP AT ALL AND GAS MILEAGE GOT WORSE. IN JULY 2017, I HAD THE CLUTCH REPLACED. THE SERVICE TECHNICIAN ACKNOWLEDGED THAT THE NEW CLUTCH SHOULD HELP ALTHOUGH IT IS THE TRANSMISSION CAUSING THE ISSUES. SINCE JULY 2017, I HAVE NOT NOTICED ANY REMARKABLE IMPROVEMENT TO THE DRIVING EXPERIENCE. DURING STANDARD MAINTENANCE, FORD HAS TOLD ME THERE IS NOTHING FURTHER THAT CAN BE DONE.

Mileage: 5,000

THE TRANSMISSION HAS BEEN REFRESHED 2 TIMES NOW THE TRANSMISSION SHIFTS HARD WHEN TAKING OFF IT IS JUMPY WHEN TAKING OFF SOMETIMES WILL NOT GO INTO REVERSE AND SOMETIMES WILL GET HOT ENOUGH SO YOU HAVE TO PULL OVER WHEN PULLING OUT INTO TRAFFIC TOU CAN'T AS INHAVE HAD THE CAR STALL BEFORE I BOUGHT THIS CAR BRAND NEW AND HAVE HAD NOTHING BUT ISSUES WITH THE TRANSMISSION

Mileage: 200,000

MY 2012 FORD FOCUS HAS 125,000 MILES. THE TRANSMISSION STOPPED WORKING AS MY WIFE WAS PULLING INTO OUR DRIVEWAY AND IT GAVE THE ERROR CODES P2832 AND P287B. IT WILL MOVE A LITTLE, BUT MAKES A LOUD GRINDING NOISE. THESE ERROR CODES ARE SUPPOSED TO BE COVERED BY TSB 16-0044. I TOOK IT TO GARBER FORD IN GREEN COVE SPRINGS, FL. YESTERDAY THEY TOLD ME IT WILL REQUIRE A NEW TRANSMISSION AND WILL COST ME OVER $5,000. IF THIS IS A KNOWN PROBLEM ITEM FROM FORD, WHY ISN'T FORD REPLACING IT? I CANNOT AFFORD A NEW TRANS, AND I CANNOT GET SELL THE CAR AS IT NOW DOESN'T RUN AND I STILL OWE $4,000 ON IT.

Mileage: 125,000

MY FORD FOCUS SHUTTERS AND DOES NOT ACCELERATE PROPERLY. I HAVE HAD MY DUAL CLUTCH REPLACED BY FORD 2 TIMES AND THE PROBLEMS PERSIST. NOW CAR IS NOW OUT OR WARRANTY WITH 120,000 MILES AND NOW FORD CLAIMS IT'S MY PROBLEM. I FIRST GOT MY CLUTCH REPLACED AT 60,000 MILES, THEN 85,000 MILES AND THE PROBLEMS KEEP REOCCURRING. MY CAR CAN'T ACCELERATE WITHOUT SHAKING AND SHUTTERING AND IT POSES A HAZARD WHEN IN TRAFFIC. IT IS UNSAFE AND FORD HAS REFUSED TO ACTUALLY FIX THE PROBLEM OVER THE PAST 5 YEARS.

Mileage: 120,000

DPS6 - TRANSMISSION- AUG 2013 WENT IN FOR SHUDDERING, SEPT 2014 WENT IN FOR SHUDDERING, NOV 2014 WENT IN FOR SHUDDERING, MARCH 2015 SHUDDERING , OCTOBER 2015 - SHUDDERING, OCTOBER 2016 SHUDDERING, NOVEMBER 2016, SHUDDERING, SEPTEMBER 2017, SHUDDERING, NOVEMBER 2017, SHUDDERING , JANUARY 2018, SHUDDERING. DRIVING AND ACCELERATED AT S STOP SIGN AND WENT OUT OF GEAR AT A STOPLIGHT WAS UNABLE TO MOVE FORWARD AT THE GREEN LIGHT , TURNED OFF CAR AND RESTARTED IN ORDER TO PROCEED

Mileage: 32,725

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO ACCELERATE. ALSO, THE TRANSMISSION MALFUNCTION SERVICE INDICATOR ILLUMINATED. THE CONTACT MOVED TO THE SHOULDER OF THE ROAD, TURNED THE VEHICLE OFF AND BACK ON, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO HEALEY FORD LINCOLN (2528 NY-17M, GOSHEN, NY 10924, (877) 706-3640) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER REPLACED THE DUAL CLUTCH AND UPDATED THE PCM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 129,000.

Mileage: 129,000

VEHICLE STALLED IN AN INTERSECTION WHILE TURNING AFTER A TRANSMISSION WARNING CAME ON HUD. ATTEMPTED TO RESTART AND IT WOULD NOT TURN OVER. THE DISPLAY SHOWED THAT THE CAR WAS IN DRIVE, EVEN THOUGH I HAD PULLED OVER TO THE SIDE OF THE ROAD AND PUT IT IN PARK. IT TOOK ME UNPLUGGING THE BATTERY TO BE ABLE TO RESTART THE VEHICLE AND GET TO A SAFE PLACE. THE VEHICLE HAD VERY LITTLE PULLING POWER AND STRUGGLED TO GET OUT OF THE FLOW OF TRAFFIC. THE DEALERSHIP HAS DIAGNOSED THE PROBLEM AS THE TRANSMISSION CONTROL MODULE AND THE TRANSMISSION, WHICH HAS COME TO LIGHT RECENTLY AS FAULTY AND KNOWN TO FAIL

Mileage: 156,000

TRANSMISSION WAS NOT SHIFTING INTO GEARS, THEN THE REVERSE WENT OUT..TALKED TO 3 DIFFERENT FORD DEALERS..ASKED ABOUT MY WARRANTY THEN SAID NO RECALLS ON THIS AND OUT OF WARRANTY WOULD BE OUT OF POCKET..SO I DID HAVE AN OUTSIDE WARRANTY FOR REPAIRS BUT THEY SAID NOTHING WAS COVERED..SO I PAID AAMCO TO FIX IT..3500.00 AND 2 MONTHS LATER I AM AT ANOTHER AAMACO (BECAUSE OF THEIR WARRANTY) THE NEW AAMACO PLACE SAYS TRANSMISSION SHOT NEED A NEW ONE..ABOUT 5 GRAND..SO..NO WE DROVE IT BACK HOME AND PUT HER TO PASTURE..I HAVE ALL PAPERWORK ON ALL WORK DONE..AND NOT DONE..BUT WE TRAVEL FOR MY HUSBAND'S JOB..SO MY PAPERWORK IS HOME IN TX..WE ARE NOW IN TN..FOR A FEW WEEKS.MY CAR ACTED UP BADLY , HOT TRANSMISSION, HAD TO STOP SEVERAL TIMES JUST TO GET IT TO THE SHOP.. ALSO..WOULD BE GREAT IF IT AT LEAST HAD A DIP STICK TO CHECK YOUR FLUIDS. ALSO ON FIRST TRANSMISSION WORK..WE HAD TO RENT OUR MOTEL ROOM FOR 3 EXTRA DAYS WAITING ON THE CAR REPAIR TO BE COMPLETED. THIS AFTER HE HAD IT A WEEK ALREADY..I ALSO HAVE PHONE NUMBERS AND QUOTES FROM 2OTHER PEOPLE THAT WOULD HAVE WORKED ON MY CAR IF THEY HAD THE TOOLS TO WORK ON A DUAL TRANSMISSION.

Mileage: 117,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED DRASTICALLY AND WOULD NOT ACCELERATE WHEN APPROACHING A RED LIGHT. SUDDENLY, THE VEHICLE SURGED INTO AN INTERSECTION AND "TRANSMISSION BAD..SERVICE NOW" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO BOB THOMAS FORD LINCOLN (310 W COLISEUM BLVD, FORT WAYNE, IN 46805, (260) 482-4456) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION WAS NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

I BOUGHT MY CPO 2012 FOCUS IN 2015. WITHIN DAYS, I EXPERIENCED THE TRANSMISSION LAGGING AND THE CAR EXCESSIVELY ROLLING BACK IN REVERSE ON INCLINES (I LITERALLY HAVE TO DRIVE WITH TWO FEET WHEN BRAKING ON AN INCLINE IN MY AUTOMATIC TRANSMISSION CAR OR I WILL ROLL BACKWARDS INTO THE NEXT CAR!) I HAD THE CAR RE-FLASHED ONCE AT THE DEALERSHIP, BUT IT DID NOT DO ANYTHING. AFTER FURTHER RESEARCH, I WAS HESITANT ON TAKING MY CAR BACK BECAUSE OTHER OWNERS ONLINE SAID WORK PERFORMED BY THE DEALERSHIP ONLY MADE MATTERS WORSE.

THIS IS THE THIRD SUMMER MY TRANSMISSION STOPPED WORKING. I WAS DRIVING TO WORK ON THE HIGH WAY AND WHEN I STEPPED ON THE GAS PEDAL THE ACCELERATION METER WENT UP BUT THE CAR WAS SLOWING DOWN. I PULLED OVER TO THE SIDE OF THE ROAD AND THE TRANSMISSION MALFUNCTION SCREEN CAME UP ON THE DASHBOARD AND THE CAR NEEDED TO BE TOWED TO A SHOP. EVER TIME THIS HAPPENED (3 SO FAR) I WAS DRIVING ON THE HIGHWAY AND IT COST ME $1200+ TO REPAIR.

Mileage: 95,600

I PURCHASED MY 2012 FORD FOCUS 2 YEARS AGO FROM A USED FORD DEALERSHIP. THE FOLLOWING DAY I NOTICED MY TRANSMISSION SLIPPING AND THAT IT WOULD SLIP INTO NEUTRAL. I CALLED THE DEALERSHIP 12 HOURS LATER AND THEY INFORMED ME THIS WAS NORMAL AND NOT TO WORRY ABOUT IT. I CONTINUALLY STRUGGLE TO ACCELERATE IN TRAFFIC AND I HAVE CAUGHT MYSELF SLIPPING BACKWARDS WHEN IDLE ON A HILL.

Mileage: 88,000

TRANSMISSION STARTED TO JUDDER AND SLIP REALLY BAD CAUSING CAR TO FEEL LIKE IT WAS BOUNCING. EVENTUALLY MY CHECK ENGINE LIGHT TURNED ON AND MY CAR WOULD NOT ACCELERATE PROPERLY. THIS LED TO REPLACEMENT OF THE TRANSMISSION. I HAD PREVIOUSLY GONE TO THE DEALER TO ADDRESS MY CONCERNS AND THEY SAID THEY FOUND A LEAK AND THAT SOME OF THE THINGS I WAS EXPERIENCING WERE NORMAL. AFTER THIS FIRST REPLACEMENT, A FEW MONTHS LATER MY TRANSMISSION STARTING ACTING REALLY BAD AND WAS ACCELERATING IMPROPERLY. IT HAD TO BE REPLACED AGAIN. NOW, I AM ON MY THIRD TRANSMISSION AND IT IS SHOWING THE SAME SIGNS AS MY FIRST ONE.

Mileage: 100,000

WHEN DRIVING MY VEHICLE ON THE HIGHWAY, IF I ATTEMPT TO SPEED UP TO PASS ANOTHER VEHICLE IT WILL LURCH VIOLENTLY. ONE TIME IT LURCHED FORWARD AND THEN STALLED. FORTUNATELY I WAS IN THE RIGHT HAND LANE AND COULD PULL OVER TO THE SHOULDER WITHOUT INCIDENT, HAD I BEEN IN THE MIDDLE OR LEFT LANE IT MIGHT HAVE BEEN A DIFFERENT STORY.

Mileage: 65,000

I MADE A RIGHT TURN OUT OF A PARKING LOT, PUT MY FOOT ON THE ACCELERATOR AND MY CAR WOULD NOT GO ANY FASTER. I PRESSED HARDER AND HARDER ON THE ACCELERATOR AND MY CAR STILL WOULDN'T GO ANY FASTER. I PULLED OFF ON A SIDE STREET TO GET OUT OF THE TRAFFIC AND PUT MY CAR IN PARK. I RAN THE SHIFTER THROUGH THE GEARS, PUT MY CAR BACK IN DRIVE AND IT STILL WOULD NOT GO VERY FAST. I TURNED AROUND AND HEADED BACK TO MY HOUSE AND DROVE AS FAST AS I COULD WHICH WAS ABOUT 5 MILES AN HOUR. I WENT BACK INTO THE PARKING LOT AND PUT MY CAR IN REVERSE AND IT WOULD NOT GO IN REVERSE AT ALL. I PUT IT IN PARK, AGAIN I RAN IT THROUGH THE GEARS, PUT IT IN REVERSE AND IN WOULD NOT GO BACKWARDS STILL. THIS IS NOT THE FIRST TIME I NOTICED PROBLEMS WITH THIS TRANSMISSION. I HAVE BROUGHT THIS CAR BACK TO THE DEALER TWICE BECAUSE OF THE TRANSMISSION AND TWICE THEY HAVE MADE REPAIRS ON THE TRANSMISSION. I HAVE ONLY OWNED THIS CAR SINCE OCTOBER 2018. BOTH TIMES I HAD IT BACK AT THE DEALER THEY CLAIM TO HAVE CHANGED SOME MODULE IN THE TRANSMISSION BUT YET I GO TO MY FORDPASS ACCOUNT AND THESE REPAIRS HAVE YET TO BE DOCUMENTED BY THE FORD DEALER. I FIND THIS RATHER STRANGE LIKE THEY KNOW I NEED A NEW TRANSMISSION BUT WON'T REPLACE IT. THERE HAVE BEEN MORE TIMES THAT I WAS DRIVING DOWN THE ROAD AND WHEN I ACCELERATED AND THE ENGINE JUST REVVED UP BUT MY CAR WOULDN'T GO ANY FASTER. I FIND ALL OF THE SITUATIONS I HAVE BEEN IN WITH THIS CAR TO BE VERY DANGEROUS AND I AM LUCKY THERE HASN'T BEEN A MAJOR ACCIDENT. I HAVEN'T EVEN OWNED THIS CAR A YEAR AND I OWE MORE ON IT THAN WHAT IT'S EVEN WORTH. I CAN'T AFFORD TO JUST GO BUY ANOTHER CAR AND IT DOESN'T SEEM LIKE THE FORD DEALER WANTS TO DO ANYTHING ABOUT HOW DANGEROUS IT IS. PLEASE HELP ME!

Mileage: 49,000

MY 2012 FORD FOCUS HAS HAD A TRANSMISSION RECALL 3 TIMES THAT I KNOW OF SINCE I PURCHASED IT IN 2012. 2 MONTHS AFTER HAVING THE CAR IT STARTED STALLING, STUTTERING AND NOT ACCELERATING. IT WAS VERY SCARY TO DRIVE. I HAD THE CAR SERVICED BY THE DEALERSHIP 3 TIMES FOR THE SAME PROBLEM. WHY ARE THEY SELLING THESE CARS KNOWING THE TRANSMISSION IS BAD. IVE BEEN HAVING THE SAME PROBLEM WITH THIS CAR FOR 7 YEARS. IT ALWAYS SEEMS LIKE IT IS GOING TO CUT OFF WHILE YOU ARE DRIVING, IT IS NOT SAFE TO DRIVE BECAUSE IT IS SO UNPREDICTABLE. MY DEALERDHIP HAD A 30 DAY WAIT TIME TO SEE MY CAR. THEY ARE SO BUSY REPAIRING RECALLS. SO NOW I HAVE TO RENT A CAR WHILE MY CAR SITS AND WAIT. THE CAR IS PAID OFF AND I'M STILL GIVING FORD MONEY TO DRIVE THIS CAR. IT'S OVER 100,000 MILES ON IT AND 7 YEARS OLD. THE REPAIRS SHOULD BE FREE SINCE I'VE HAD THE LUXURY OF BEING INCONVENIENCED OVER THE PAST 7 YEARS. NOW HERE IT IS 2019 AND I AM HAVING THE EXACT SAME PROBLEM WITH THIS LITTLE FORD FOCUS OF MINE. PEOPLE SAY THAT FORD STANDS FOR FIX.OR.REPAIR.DAILY..... I NOW BELIEVE THEM. I WANT DOES TO REPAIR THIS PROBLEM UNDER THE EXTENDED WARRANTY THEY GAVE ME. I AM SO FRUSTRATED RIGHT NOW. I ASKED SERVICE TO DIAGNOSE MY CAR'S PROBLEM AND THEY SAY SURE THAT WILL COST YOU $125 AND THEN SAYS WE ARE THE CHEAPEST IN TOWN TO DIAGNOSE. I SAID NO THANK YOU! I WENT TO AN AUTO PARTS STORE TO HAVE THEM DIAGNOSE MY PROBLEM AND IT WAS FREE AND IT GAVE ME A TRANSMISSION FRICTION A STUCK ON CODE P07A3. THAT IS A POWER TRAIN PROBLEM. THE TRANSMISSION HAS ISSUES. I PURCHASED A LEMON THAT DOES NOT HAVE ENOUGH POWER TO MAKE LEMONADE&#128547;&#128557;&#128546;&#128548;&#128548;&#128548;&#128548;&#128544;&#128544;.

Mileage: 114,000

WHEN GOING UP HILL THE TRANSMISSION SLIPS AND MOTOR REVS UP AND DOWN. AT VERY LOW SPEED WHEN PULLING INTO UPHILL DRIVEWAY THE CAR LURCHES FORWARD. WHEN STOPPED ON A SMALL HILL YOU CAN SLOWLY LET PRESSURE OF BRAKE THE CAR WILL DRIFT BACKWARDS LIKE IT IS IN NEUTRAL. WHEN FIRST STARTING OUT OF A PARKING POSITION THE CAR WILL SPEED UP WITH OUT ANY CHANGE IN THROTTLE POSITION.

Mileage: 20,000

BOUGHT THE 2012 FORD FOCUS USED IN 2016. IT SHUDDERED WHEN ENTERING THE ROADWAY AFTER STOPPING AND ALSO WHEN GOING UPHILL. DEALER SAID THE CAR HAD TO GET USED TO ME AS A DRIVER. AFTER MANY COMPLAINTS, THEY DID SOMETHING NON-MECHANICAL TO ADJUST IT. REPROGRAMMING, MAYBE. ONCE IT WAS OUT OF ITS LIMITED WARRANTY, THEY SAID IT NEEDED A NEW CLUTCH KIT, WHICH WAS $1500. THE SHUDDERING STOPPED. LAST MONTH, SHORTLY AFTER LEAVING MY DRIVEWAY, THE CAR JERKED FORWARD AND THE CHECK ENGINE LIGHT CAME ON. I PULLED INTO A NEIGHBOR'S DRIVEWAY TO TURN AROUND AND GO BACK HOME AND IT WOULDN'T GO IN REVERSE. HAD IT TOWED TO THE DEALER. THE TCM WAS REPLACED. THIS MONTH, I PULLED INTO MY DRIVEWAY, PUT THE CAR IN PARK, WENT TO TAKE THE KEYS OUT OF THE IGNITION AND SAW A MESSAGE THAT SAID THE CAR WAS NOT IN PARK. OK. THE ENGINE WAS OFF, I COULD REMOVE THE KEYS FROM THE IGNITION. THE GEAR SHIFT LEVER WAS IN PARK. THE DASHBOARD DISPLAY SAID THE CAR WAS IN DRIVE. I TOOK MY FOOT OFF THE BRAKE AND THE CAR STARTED DRIFTING DOWN THE DRIVEWAY. I PUT THE PARKING BRAKE ON. THE CAR WOULD NOT START. HAD IT TOWED TO THE DEALER. THEY SAID THE SHIFT LINKAGE HAD COME LOOSE FROM SOCKET. THIS IS THE WORST CAR I'VE EVER OWNED. THERE IS NO WARNING THAT A PROBLEM IS ABOUT TO OCCUR. THE CAR JUST CEASES TO FUNCTION. I'M VERY LUCKY THAT I WAS IN MY DRIVEWAY, OR CLOSE TO HOME WHEN THE CAR DIED BOTH TIMES. I'M AFRAID TO DRIVE THIS CAR AND HAVE 2 YEARS LEFT TO PAY IT OFF.

Mileage: 79,000

MULTIPLE ISSUES CAR DISENGAGED FROM TRANSMISSION WHEN ON HIGHWAY. RPM SHOT WAY UP BUT CAR NOT ENGAGING TO TRANSMISSION. HAD TO PULL OVER (COAST) TO SIDE OF HIGHWAY WITH NO POWER TRAIN. REQUIRED MAJOR DPS6 REPLACEMENT AT FORD DEALER IN PARK CITY UTAH INITIALLY WHEN PURCHASED CAR WOULD ROLL BACKWARDS WHEN IN FORWARD GEAR, THE CAR STILL DOES THIS AND WILL ALL ROLL FORWARD WHEN IN BACKWARD GEAR. CAR STILL CONSTANTLY STUTTERS WHEN MOVING FORWARD FROM STOP. JERKING MOTIONS. I CALLED FORD CUSTOMER TO COMPLAIN AND ADVISED. THEY TOLD ME NOTHING COULD BE DONE IN 2012. I ASKED TO PUT ON RECORD 'THE CAR ROLLS BACKWARDS WHEN IN GEAR' WHEN ON ANY INCLINE. THERE IS CHILDREN IN MY NEIGHBORHOOD! ANOTHER COMPLAINT LOGGED 2/22/17 1-800-392-3673 WITH FORD. THE TCM WAS REPAIRED AND A COMPLETE TRANSMISSION OVERHAUL WAS DONE IN SUNNYVALE CA.

Mileage: 10,000

THIS CAR HAD MULTIPLE TRANSMISSION ISSUES AND TAKEN TO FORD FOR EXPENSIVE REPAIRS THAT NEVER SOLD THE ISSUES. THE TRANSMISSION WOULD OFTEN HESITATE WHEN TRYING TO ACCELERATE. OTHER TIMES IT WOULD LEACH FORWARD WHILE STOPED. IT WAS PLAGUED WITH ISSUES AND AFTER SPENDING THOUSANDS AT FORD WITH NO RESOLUTION WE SOLD THE CAR SO NOT TO HAVE TO DEAL WITH IT ANYMORE.

Mileage: 25,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE 'TRANSMISSION OVERHEATING' MESSAGE DISPLAYED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO FORD OF OCALA (2816 NW PINE AVE, OCALA, FL) AND THE TRANSMISSION CONTROL MODULE WAS REPLACED. THE FAILURE WAS REMEDIED, BUT EVENTUALLY RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

ALMOST KILLED MY SELF WHEN LURCHED INTO INTERSECTION BECAUSE CLUTCH ACTED UP, SOMETHING IT HAS DONE SINCE NIGHT USED. I TRUSTED FORD, HAD NO IDEA OF TRANSMISSION PROBLEMS. TRANNY HAS BEEN DONE TWICE AT FORD, NO LUCK STILL BAD. MAD AS HELL.

Mileage: 86,000

MY CAR SHUTTERS AND SHAKES WHEN I'M ACCELERATING. GOING FROM A DEAD STOP IS THE WORST. I'VE TAKEN MY CAR IN AND THERE IS NO RESOLUTION AS OF TODAY. FORD KNOWS OF ALL OF THESE ISSUES AND KNEW OF THEM BEFORE MY CAR WAS MANUFACTURED. MY EXTENDED WARRANTY RUNS OUT NEXT MONTH AND WILL BE ON THE HOOK FOR ANY FUTURE DAMAGES TO MY CAR.

Mileage: 46,000

GRINDING SOUND WHEN SHIFTING FROM 1ST TO 2ND GEAR AND SURGING.

Mileage: 120,000

THE 2012 FORD FOCUS HAS HAD TRANSMISSION PROBLEMS FOR YEARS. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP NUMEROUS TIMES ONLY TO HAVE ISSUES RETURN IN 6 TO 10 MONTHS. THERE IS NO FIX FOR THIS ISSUE. THIS VEHICLE ROLLS BACKWARDS WHEN STOPPED, SHUDDERS AND SHAKES DURING ACCELERATION, INABILITY TO MOVE FORWARD ON AN INCLINE, AND VIBRATION DURING ACCELERATION. WHEN TAKING IT IN FOR REPAIR I WAS TOLD THE WARRANTY EXTENDED AND THERE WOULD BE NO WORRIES ABOUT HAVING THE CAR FIXED IN THE FUTURE. UNBEKNOWNST TO ME THIS WAS THE CASE UNTIL WE REACHED 100,000 MILES. WE HAVE FELT TRAPPED IN THIS CAR DUE TO THE FACT THAT IT HAS LIMITED VALUE AS A TRADE IN OR AS SCRAP. RECENTLY, THE CAR WOULD START BUT WOULD NOT SHIFT INTO GEAR. WHILE ON THE ROAD IT WOULD DROP OUT OF GEAR AND THE SHIFT WOULD BE FROZEN. I WOULD HAVE TO COAST TO THE SIDE OF THE ROAD AND THROUGH A SERIES OF TURNING THE CAR OFF AND ON IT WOULD EVENTUALLY WORK. OVER THE COURSE OF SHORT TRIPS (5 TO 10 MILES) WE HAD THIS HAPPEN ON SEVERAL OCCASIONS OVER THE COURSE OF OUR DRIVE. THE CAR WAS TAKEN TO A LOCAL CAR REPAIR SHOP AND THEY REFERRED US TO A FORD DEALERSHIP. AT THIS POINT WE DECIDED TO INVEST NO MORE INTO THIS AUTOMOBILE. IT NOW SITS IN MY DRIVEWAY AND CANNOT BE DRIVEN ON THE ROAD.

Mileage: 103,000

I OWN A 2012 FORD FOCUS SE THAT CONTINUES TO DISPLAY ISSUES WITH THE TRANSMISSION. THIS INCLUDES DELAYED ACCELERATION, JERKING, AND BUCKING. WHILE I WAS DRIVING ON THE FREEWAY A COUPLE OF YEARS AGO THE TRANSMISSION CONTROL MODULE FAILED RESULTING IN THE VEHICLE UNABLE TO SHIFT PROPERLY. THIS ENDANGERED BOTH MY LIFE AND THE LIVES OF THE OTHER PASSENGERS IN THE VEHICLE. MY FORD FOCUS HAS BEEN IN FOR SERVICE MULTIPLE TIMES AT DIFFERENT LOCATIONS TO INCLUDE THE DEALERSHIP PURCHASED FROM. THE VEHICLE HAS BEEN SERVICED BOTH UNDER THE ORIGINAL WARRANTY AND THE EXTENDED WARRANTY AND STILL DISPLAYS ISSUES WITH THE TRANSMISSION. I AM HAVING A HARD TIME UNDERSTANDING WHY THERE IS AN EXTENDED WARRANTY IF EVEN AFTER I CONTINUE TO EXPLAIN WHAT IS HAPPENING WITH THE VEHICLE THE DEALERSHIPS ARE NOT ABLE TO SOLVE THE PROBLEM. MY CONCERN IS MY SAFETY AND WHAT FORD MOTOR COMPANY PLANS TO DO. YOU ASK FOR A DATE AS TO WHEN THIS HAPPENED BUT IT HAS BEEN ONGOING SINCE I PURCHASED THE CAR IN 2012. I LOOK FORWARD TO HEARING SOMETHING OTHER THAN THE SAME LINES I HAVE HEARD FOR THE PAST 7 YEARS REGARDING MY VEHICLE.

Mileage: 100

HAVE BEEN UNDER A RECALL REGARDING THE TRANSMITION ON MY 2012 FORD FOCUS FOR 7 YEARS. HAVE BEEN VERY PATIENT DEALING WITH THE DEALERSHIP. THEY'VE TOLD ME THAT THE PARTS ON BACK ORDER, DID A COMPUTER FIX MULTIPLE TIMES AND TOLD ME TO DRIVE THE CAR AS IS... STOPPED ANSWERING MY CALLS ETC... CALLED FORD CUSTOMER SERVICE MULTIPLE TIMES AND BEEN TOLD TO GO BACK TO THE DEALERSHIP... CALLED FORD CUSTOMER SERVICE AGAIN TODAY ONLY TO BE TOLD THEY WILL NOT STAND BEHIND THEIR CONTRACTED DEALER... I'VE BEEN IN MULTIPLE TIMES TOO HAVE IT FIXED AND ITS BEEN WORSE AFTER EACH TIME. IT'S STUTTERING WHILE DRIVING, BUNNY HOPPING WHILE ACCELERATING, MAKING GRINDING NOISES, IT'S ALMOST IMPOSSIBLE TO DRIVE UP A STEEP HILL DUE TO THIS, IS ALMOST IMPOSSIBLE TO GET INTO A FREEWAY AND GET UP TO SPEED QUICKLY ENOUGH TO KEEP FROM GETTING HIT. I'VE BEEN REAR ENDED DUE TO THE STUTTER... ITS NOT SAFE. NOW AFTER CONTACTING FORD AND THE DEALERSHIP FOR THE HUNDREDTH TIME I'M TOLD THERE'S NOTHING THEY WILL DO TO FIX THIS PROBLEM.

Mileage: 95,000

THR POWERTRAIN WENT BAD AGAIN. THIS WOULD MAKE IT THR 3RD TIME AND FORD WILL NOT REPLACE IT BECAUSE THE VEHICLE HAS OVER 100000 MILES.

Mileage: 100,102

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND WOULD NOT RESTART. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED ALONG WITH THE GEAR THAT WAS SELECTED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT'S FATHER LINKED THE VEHICLE UP TO HIS DIAGNOSTIC MACHINE, WHICH INDICATED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE CONTACT CALLED CHENOWETH FORD (1564 E PIKE ST, CLARKSBURG, WV 26301) AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE FAILURE; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 71,100.

Mileage: 71,100

MY CAR IS VIBRATING AND WILL NOT ACCELERATE AT TIMES. I HAVE BEEN TOLD BY FORD THAT THERE IS A FAULTY CLUTCH AND SEAL THAT NEEDS TO BE REPLACED. IT WAS A PART THEY WERE AWARE WAS A PROBLEM AND THEY EXTENDED THE WARRANTY TO 7 YEARS BUT WE ARE PAST THAT TIME NOW SO THEY WILL NOT COVER THE REPAIR. THE CAR WILL LOSE FORWARD POWER AT ANY GIVEN TIME.

Mileage: 65,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AND ATTEMPTING TO ACCELERATE, THE VEHICLE VIBRATED AND FAILED TO GAIN SPEED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY AND THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED IN ORDER TO ACCELERATE. THE VEHICLE WAS TAKEN TO LONG-LEWIS FORD LINCOLN (2551 JOHN HAWKINS PKWY, BIRMINGHAM, AL 35244, (205) 989-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ISSUES WITH TRANSMISSION. *LD THE CONSUMER REQUESTED INFORMATION ON RECALLS FOR THE VEHICLE.*JS

THERE HAVE BEEN SEVERAL RECALLS FOR MY CAR REGARDING THE FUEL SYSTEM AND GAS TANK, MY CAR EXHIBITED ALL THE SAME SYMPTOMS, I TOOK IT TO A FORD DEALERSHIP THAT REFUSED TO DO THE WORK UNLESS I PAI'D $2,000 FOR AN EXPIRED PREVIOUS RECALL FOR A DIFFERENT ISSUE THAT WAS UNRELATED. THEY CLAIMED WITHOUT DOING THAT WORK IF THEY DID THIS WORK THE CAR WOULDN'T WORK AT ALL. I COMPLAINED TO FORD WHO TOLD ME DEALERSHIPS DON'T HAVE TO HONOR RECALLS AND TO KEEP TRYING OTHER DEALERSHIPS. I ASKED WHAT TO DO IF NONE WOULD DO THE WORK AND THEY SAID PAY OUT OF POCKET. WORSE YET, THE FIRST DEALERSHIP CLEARED THE RECALL AS NOT BEING NEEDED, SO NOW I HAVE A DAMAGED CAR THAT I CAN'T GET THE RECALL WORK ON THAT I CAN'T AFFORD TO DO MYSELF. I'M GOING TO JUST HAVE TO SELL THE CAR.

Mileage: 85,000

TAKATA RECALL STARTED CAR AND DASH LIGHT INDICATED THE FOLLOWING MESSAGE, "TRANSMISSION MALFUNCTION. SERVICE NOW" ALSO GOT POWER STEERING ASSIST ERROR MESSAGE EARLIER IN THE MONTH.

Mileage: 78,000

THE VEHICLE HAS BEEN IN THE DEALER 5 TIMES FOR TRANSMISSION RELATED ISSUES. THEY HAVE REPROGRAMMED THE PCM, TCM 3 TIMES. REPLACED THE TCM ONCE, REBUILT THE TRANSMISSION. THE CAR STILL SHOWS SIGNS OF SHUDDERING AND VIBRATION DUE TO THE TRANSMISSION SEALS LEAKING ON THE CLUTCHES. THE LAST TIME THE CAR WAS IN, THE TRANSMISSION DIDN'T "LOSE ENOUGH RPM'S" TO WARRANT REPAIR, ALTHOUGH THE DEALER AND MECHANIC STATED THE CAR SHOULD NOT DRIVE THAT WAY. NOW THE EXTENDED WARRANTY HAS EXPIRED FOR THE CUSTOMER CARE 14M01 AND FORD WILL NOT DO ANYTHING ABOUT IT AND WANTS ME TO PAY $1600.00 FOR THE REPAIR. THE CAR HAS LOW POWER, WHEN PULLING OUT ONTO THE ROADWAY IT HESITATES AND SOMETIMES IS VERY SLOW TO MOVE. THIS CAN CREATE QUITE A HAZARD WHEN PULLING OUT INTO TRAFFIC

Mileage: 83,000

LOSS OF DRIVE WHILE IN MOTION. I HAD TO COAST TO THE SIDE OF THE ROAD IN BUSY TRAFFIC. LIKELY WORN CLUTCH ON AUTOMATIC TRANSMISSION.

THE CAR RADIO GOES OFF THE WINDOWS DON'T GO DOWN AND THE TRANSMISSION WENT ON THE CAR OUT OFF NO WHERE WHEN I MAINTAIN MY CAR EVERY 3 MONTHS AND AS NEEDED

THE POWER STEERING FOR A WHILE WORKED INTERMITTENTLY, BUT 1 MONTH AGO THAT STOPPED WORKING COMPLETELY.

Mileage: 55

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TOWED TO SAFFORD FORD LINCOLN OF SALISBURY (1902 NORTH SALISBURY BLVD, SALISBURY, MD, (410) 548-4600) WHERE THEY DIAGNOSED AND REPAIRED THE TRANSMISSION CONTROL MODULE THREE TIMES; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

TAKATA RECALL MY DRIVER SIDE DOOR WANT SHUT AND I SEE IT HAS A RECALL ON MY ENGINE ALSO. I WAS DRIVING AND MY DOOR JUST FLEW OPEN I TRIED SHUTTING IT SEVERAL TIMES IT WOULDN'T BUDGE. MY RADIO ALSO DON'T WORK ETHER I DON'T KNOW IF THAT'S PART OF IT. *TR

MY CAR HAD LESS THAN 90,000 MILES ON IT WHEN IT BEGAN TO HAVE ISSUES WITH THE TRANSMISSION. THE ENGINE STUTTERS OR IDLES WHEN I ACCELERATE, WHICH HAS MADE GETTING ON THE INTERSTATE A NIGHTMARE. IF I ACCELERATE TO EVEN 35 MPH, I HAVE TO COMPLETELY REMOVE MY FOOT FROM THE GAS PEDAL, OTHERWISE MY RPMS WILL SHOOT TO OVER 4 (4,000 RPMS). IT CAUSES MY ENTIRE CAR TO FEEL LIKE IT'S SHAKING, AND IT ALMOST SEEMS LIKE MY CAR IS HAVING TROUBLE SHIFTING GEARS. NOT ONLY THAT, BUT WHEN I'VE STOPPED AT A STOP SIGN AND BEGIN TO DRIVE, MY ENGINE MAKES THE MOST TERRIBLE CHURNING/CLASHING/GRINDING NOISE POSSIBLE. LATELY IT HAS GOTTEN TO THE POINT THAT MY RPMS WILL CONTINUE TO INCREASE BUT MY CAR'S SPEED WILL STAY THE SAME. ALL OF THESE SITUATIONS (TROUBLE SHIFTING GEARS, NOISES, AND HIGH RPMS) WILL OCCUR NO MATTER WHAT, EVERY TIME I ACCELERATE. IT DOESN'T MATTER WHAT SORT OF ROAD I AM ON.

Mileage: 80,000

ELECTRONIC POWER STEERING FAILED AT LESS THAN 50,000 MILES. COULD NOT STEER CAR. ELECTRONIC CONTROL IS LOCATED BY EXHAUST MANIFOLD, WHICH HEAT CAUSED UNIT TO FAIL. THIS IS A COMMON PROBLEM AND FORD HAS RECALLED THE STEERING UNIT ON OTHER MODEL, BUT NOT ON FOCUS. COST $2160 TO REPAIR. TRANSMISSION SHUTTERS AT LOW SPEEDS MAKING IT DIFFICULT TO CONTROL. HAD IT INTO FORD SEVERAL TIMES TO DIAGNOSE AND THEY STATE IT IS WITHIN PARAMETERS OF THIS DUAL CLUTCH TYPE TRANSMISSION. FORD HAD EXTENDED WARRANTY FOR TRANSMISSION BUT REFUSED TO REPLACE MINE UNDER WARRANTY.

Mileage: 42,655

VEHICLE SHUDDERS WHEN TAKING OFF BUT ONCE INITIAL TAKE OFF IS COMPLETE THERE IS NO SHUDDER ANYMORE.

Mileage: 22,000

SOME TIME AGO I NOTICED MY CAR REVVING BUT NOT ACCELERATING. I TOOK THE CAR TO THE FORD REPAIR CENTER AND THEY TOLD ME THE PROBLEM WAS AN EVAP VALVE AND A FEW OTHER COMPONENTS WHICH NEEDED TO BE REPAIRED TOTALLING OVER $2000 IN OUT OF POCKET REPAIRS. SHORTLY THEREAFTER THE EVAP VALVE GETS RECALLED, I HAD TO TAKE IT TO FORD AGAIN TO RE REPLACE THE PARTS THEY REPLACED EARLIER IN THE YEAR. NOW I'M DRIVING THE CAR AGAIN, AND CONTINUE TO EXPERIENCE THE SAME PROBLEM. I TAKE THE CAR IN FOR BREAKS, SHOCKS AND STRUTS. THE MECHANIC ASKS ME IF MY CAR FEELS SLUGGISH AND IF I AM HAVING A PROBLEM STARTING THE CAR, TO WHICH I RESPONDED YES AND HE PROCEEDS TO TELL ME I NEED TO REPLACE MY BATTERY SO I DO, THINKING THAT MAY BE THE PROBLEM WHY THE CAR IS STALLING. AGAIN, NOT THE FIX I WAS LOOKING FOR. A FEW WEEKS LATER, I'M DRIVING DOWN THE ROAD HEADING TO WORK, MY CAR STALLS, YET AGAIN, BUT THIS TIME IT STARTS SLOWING DOWN. I'M ACCELERATING ATTEMPTING FOR IT TO GO AND IT JUST STOPS IN THE MIDDLE OF THE ROAD. I TRIED TURNING IT BACK ON AND NOTHING. A FEW MORE ATTEMPTS LATER AND FINALLY STARTS. I GET TO WHERE I NEED TO GO, PARK THE CAR. UPON RETURNING THE CAR WOULD NOT START. HAD IT TOWED TO A MECHANIC WHO INFORMED THE THE ISSUE IS THE TRANSMISSION. THE CAR HAS NOW BEEN PARKED FOR 4 MONTHS. ENGINE LIGHT NEVER CAME ON AND THERE WAS ABSOLUTELY NO INDICATION ON THE DASHBOARD THAT THERE WAS A PROBLEM. AND THE ISSUE NEVER CAME UP A MONTH EARLIER WHEN FORD REPAIRED THE FUEL EVAP PROBLEM. AT THIS POINT I'M AT MY WIT'S END AND DON'T KNOW IF IT'S EVEN WORTH REPAIRING. AFTER READING THROUGH SOME OTHER COMPLAINTS IS SEEMS THE PROBLEM PERSISTS EVEN AFTER THE ATTEMPTED FIX. WHO HAS MONEY TO KEEP DUMPING INTO A CAR AND NOT KNOW IF FORD WILL EVER RECALL THE TRANSMISSION WHICH THEY REALLY SHOULD DO. THIS CAR HAS BEEN A PROBLEM SINCE IT WAS DRIVEN OFF THE LOT NEW!

Mileage: 47,900

VEHICLE INTERMITTENTLY LOSES ALL PROPULSION, BOTH WHILE IN MOTION OR AFTER ACCELERATING FROM A STOP. I'VE HAD IT HAPPEN BOTH DURING CITY COMMUTES AND DURING A TURN. THROUGHOUT THESE EPISODES, THE GEAR INDICATOR ON THE DASHBOARD GOES FROM HIGHLIGHTING THE CURRENT DRIVE ("D") GEAR, OR IN SOME CASES THE REVERSE ("R") GEAR OR PARKING MODE ("P"), TO NOTHING AT ALL. WHEN THE GAS PEDAL IS PUSHED WHILE THIS IS HAPPENING, THE ENGINE WILL REV, BUT VEHICLE WILL NOT MOVE. USER WON'T EVEN HAVE A CHANCE TO PULL OVER SINCE IT WILL STOP DEAD. EPISODES ARE USUALLY BRIEF, AVERAGING A COUPLE MINUTES, HOWEVER WHEN THIS DOES HAPPEN IT CAN CAUSE AN ACCIDENT DUE TO A SUDDEN DECREASE OF SPEED. AS FOR WHAT SPECIFIC SYSTEM IS AT FAULT, I'M UNCERTAIN SPECIFICALLY, THOUGH BELIEVE EITHER THE POWER TRAIN OR MAIN COMPUTER (ESP. DEALING WITH GEAR SHIFTING) IS MALFUNCTIONING.

Mileage: 43,000

'TAKATA RECALL' MY AUNT BOUGHT THE CAR IN NOVEMBER OF 2012, SOLD IT TO ME IN MARCH THE CAR SHUTTERS , VIBRATES AND LOSES POWER AFTER TAKING OFF FROM A COMPETE STOP, SHE'S HAD THE CAR SERVICED THE LAST 4 YEARS AND HAS TOLD THEM ABOUT IT AND THEY NEVER DOCUMENTED IT, THEY DRIVE THE CARS AFTER THEY FIX THEM, THEY CAN FILL WHAT IT DOES. CAR IS UNSAFE TO DRIVE LIKE THAT IT STRUGGLES TO ACCELERATE FROM TAKE OFF. TOOK IT TO FORD AND THEY SAID I MISSED THE EXTENDED WARRANTY BY 4 MONTHS, DOES SOMEONE HAVE TO DIE BEFORE THEY MAKE THIS PROBLEM A RECALL!

Mileage: 88,000

MY VEHICLES TRANSMISSION HAS BEEN REPLACED SEVERAL TIMES AND HAD A TCM REPLACEMENT AS WELL AND STILL IS NOT WORKING IT IS ALSO HAD TWO CLUTCHES AND SEVERAL SOFTWARE UPDATES WITH NO SUCCESS. THE CAR HAS STARTED DISPLAYING NEW TRANSMISSION ISSUES RELATED TO THE SOFTWARE IN WHICH NOW THE VEHICLE WILL NO LONGER GO IN REVERSE AND JUST THE OTHER DAY WHILE DRIVING AT 75 TO 80 MPH ON THE HIGHWAY MY VEHICLE SLAMMED IT SELF INTO SECOND GEAR VERY HARD AND THEN INTO NEUTRAL I WAS ALMOST REAR ENDED AT APPROXIMATELY 85 MPH IN WHICH I COULD HAVE DIED THIS IS UNACCEPTABLE AFFORD TO NOT EXCEPT RESPONSIBILITY AND OFFER A BUYBACK FOR THESE VEHICLES I HAVE SPENT COUNTLESS HOURS OF MY TIME WITH THIS VEHICLE AND HAVE HAD SEVERAL OCCASIONS WITH ENGINE LOSS POWER TRANSMISSION WOULD NOT SHIFT SLAMMING INTO KEY LOWER GEARS AT HIGH RATE OF SPEED COMPLETE CAR SHUT DOWN ALL OF THESE ISSUES IN WHICH I COULD HAVE BEEN IN A FATAL ACCIDENT WITH AND WE STILL HAVE NO RESOLUTION AFTER SEVERAL YEARS I AM OUT RAGED

Mileage: 93,000

AT 84,000 MILES, TRANSMISSION CLUTCHES STARTED TO SLIP ON ACCELERATION IN 1ST GEAR.

Mileage: 84,000

SHIFTING AND TRANSMISSION ISSUES: VEHICLE STARTED OUT WITH SHIFTING PROBLEMS FROM FIRST TO SECOND GEAR. TOOK TO A MECHANIC AND WAS TOLD I NEEDED A NEW TRANSMISSION (AT THIS TIME THE CAR HAD ROUGHLY 80K MILES). THEN TOOK TO THE FORD DEALERSHIP, WHERE MY CAR WAS UNDER EXTENDED WARRANTY, WHERE THE CAR'S COMPUTER WAS RESET, AND WAS TOLD THEN THAT IT WOULD CONTINUE TO HAVE SHIFTING ISSUES; THAT'S JUST HOW THE CAR WAS MADE. ABOUT THREE MONTHS LATER, THE PROBLEMS STARTED AGAIN AND GOT WORSE. THE SHIFTING CONTINUED TO DYSFUNCTION, WHICH I "FIXED" BY PARKING AND RESTARTING MY CAR, THUS RESTARTING THE COMPUTER. IT WOULD USUALLY DRIVE OKAY AFTER THAT. I DROVE LIKE THIS FOR SOME TIME UNTIL I WAS HAVING ISSUES STARTING THE CAR AND ONCE I FINALLY GOT IT STARTED, IT WAS UNABLE TO GO IN REVERSE. I IMMEDIATELY BROUGHT IT BACK TO THE SAME PLACE WHERE MY COMPUTER WAS RESET THE FIRST TIME, AND WAS TOLD THAT MY CLUTCH NEEDS TO BE REPLACED. AT THIS APPOINTMENT, I ALSO DISCOVERED THAT MY EXTENDED WARRANTY WAS EXPIRED BY A MONTH, AND WOULD COST $2K TO FIX. THERE IS A RECALL ON THIS VEHICLE NOW, BUT THIS CAR IS CURRENTLY PARKED, UNABLE TO START OR MOVE, IN MY DRIVEWAY.

Mileage: 96,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE AT A STOP LIGHT, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO SUMMERVILLE FORD (9700 DORCHESTER RD, SUMMERVILLE, SC 29485, (877) 477-1434) WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNKNOWN.

Mileage: 77,000

WHILE DRIVING ON A BUSY INTERSTATE THE RPMS ON MY VEHICLE REVVED TO 5000, WOULDN'T ACCELERATE, AND QUICKLY SLOWED DOWN. I WAS IN THE FAST LANE WHILE TRAFFIC AROUND ME WAS GOING 75+ AND WAS FORCED TO PULL OVER ON THE LEFT SHOULDER WITH MY DOG IN THE VEHICLE AT 9:30PM ON A FRIDAY NIGHT. ONCE STOPPED, MY VEHICLE WOULDN'T MOVE AS I TRIED TO GO INTO REVERSE AND WOULDN'T GO OVER 25 MPH WHILE TRYING TO GO FORWARD. I WAS STRANDED ON THE INTERSTATE FOR 2 HOURS WAITING FOR A TOW TRUCK PAID FOR OUT OF POCKET BECAUSE MY 'WARRANTY EXPIRED DUE TO HIGH MILEAGE'. MY BOYFRIEND HAD TO LEAVE SCHOOL TO ALSO PULL OVER BEHIND ME ON THE INTERSTATE AND TAKE THE DOG FROM MY CAR TO HIS ON THE BUSIEST INTERSTATE IN THE STATE WE LIVE IN. MINE, MY DOG'S MY BOYFRIEND'S LIVES WERE ALL IN EXTREME DANGER DUE TO THE FAILURE OF A PART ON MY VEHICLE I HAVE HAD REPLACED TWICE ALREADY AND IS A KNOWN PROBLEM WITH THE MAKE MODEL AND YEAR OF MY VEHICLE.

Mileage: 82,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN), THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE FAILURE OCCURRED INTERMITTENTLY. THE REPAIR WAS PERFORMED BY DELEHANTY FORD (1510 E PIERSON RD, FLUSHING, MI 48433, (810) 659-5687). THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

Mileage: 77,000

I HAVE A CALLED THE DEALERSHIP I BOUGHT MY CAR FROM. THEY ARE REFUSING TO HELP ME. MY TRANSMISSION IS GOING OUT ON MY CAR. THAT I'VE HAD FOR 1 YEAR. I'VE HAD MY CAR LOOKED AT 4 TIMES. BUT THE ISSUE WASN'T FIXED. THIS CAR ISN'T SAFE FOR ME TO DRIVE. I WANT THIS FIXED.

THE CLUTCH ASSEMBLY HAS BEEN REPAIRED FOUR TIMES IN THE FIRST 80000 MILES, EACH TIME WITH THE GUARANTEE THAT FORD HAS FIXED THE PROBLEMS ASSOCIATED WITH THE CAR. THE CAR NOW HAS 94000 MILES ON IT. LAST DECEMBER, THE CAR WAS TAKEN TO THE DEALERSHIP WHERE WE WERE TOLD THE CLUTCH WAS ONCE AGAIN CLOSE TO WHATEVER STANDARD THEY USED TO REPLACE THEM BUT WASN'T THERE YET. THEY SAID TO PUT 1000 MILES ON THE CAR AND THEN THEY COULD CHECK TO SEE IF IT MEETS THE STANDARD YET. OVER THE PAST COUPLE OF MONTHS IT HAS GOT PROGRESSIVELY WORSE TO THE POINT WE HAVE TO BE CAREFUL PULLING OUT OF OUR DRIVEWAY WHICH IS ON A HILL. WE HAVE RETURNED THE CAR NOW TO BE TOLD THAT THE VEHICLE HAS NOW GONE OUT OF WARRANTY ON TIME, THEY ARE NO LONGER RESPONSIBLE, AND I OWE A CHARGE JUST FOR THEM HAVING CHECKED.

THE TRANSMISSION IS UNDER CLASS ACTION LAWSUIT. HAVING TROUBLE WITH SINCE BUYING IN 2012, STILL WAITING ON OUTCOME OF THAT. TODAY. MARCH 27, 2019, "STEERING WHEEL ASSIST- SERVICE NEEDED". STEERING OUT WHEEL WILL NOT TURN. I WORK I NEED A CAR. I WILL BE CALLING FORD TODAY. MY FORD FOCUS SE IS NO LONGER UNDER WARRANTY, OVER 140,000 MILES ON IT. I WAS NOT ABLE TO LEAVE HOME FOR WORK TODAY. SOMETIMES WHEN I TURN THE CAR OFF THE TIME CHANGES I THEN TURN IT BACK ON AND IT GOES BACK TO THE CORRECT TIME. ALSO IN THE PAST SOMETIMES IN WOULD NOT START. I WOULD WAIT A WHILE AND THEN IT WOULD START. IT HAS NOT DONE THAT SINCE I BOUGHT THE CAR IN 2012. THIS CAR HAS A LOT OF PROBLEMS.

Mileage: 143,000

WHEN MY CAR STARTS DRIVING, FROM 0 MPG TO 25 MPG MY CAR SHAKES. IT FEELS LIKE MY CAR IS SLIPPING, AND HAVING A ROUGH JERKING MOTION. I ALSO EXPERIENCED MY CAR ROLL BACKWARD WHEN I WAS TRANSITIONING FROM A RED LIGHT TO A GREEN LIGHT. I WOULD HAVE TO JUST HOPE MY CAR WOULD ACCELERATE IN TIME OR ELSE IT WOULD ROLL AND HIT THE CAR BEHIND .

OVER THE LAST 4 MONTHS MY FORD FOCUS HAS COMPLETELY RAN LIKE [XXX] THE CAR BOGS OUT CUTS OFF DUE TO THE FUEL AND CLUSTER JAM AND IT'S CAUSED MY CLUTCH OR TRANSMISSION TO THROW CODES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 100,000

BOUGHT 11/9/2012 SIX MONTHS LATER REC'D EMISSION RECALL, 1YR LATER WOULD NOT START, DEAD IN GROCERY PARKING, DEALER SAID EMISSION AGAIN, 2ND YR RADIO WENT OUT, 3RD YR CATALYLICT CONVERTER NEED TO BE CHANGED, 5/16/2017 WAS CHARGED $1805.72, SAID NOT EMISSION BUT IT WAS DOING THE SAME THING AS BEFORE, DEAD HAD TO BE TOWED AGAIN TO DEALER, DEALER SAID, "CODES PO420, PO7A3 TESTED, FOUND CONVERTER STOPPED UP, SHIFT ACTUATOR FAULTY, REMOVED TRANSMISSION REPLACED CLUTCH ACTUATORSAND CLUTCH, REMOVED & REPLACED MANIFOLD/COVERTER ASSEMBLY. NOW TWICE SO FAR ENGINE MALFUNCTION LIGHT, NO POWER, GOES 5 MILES....... WHEN TURNED OFF IN ABOUT 45-1 HR, STARTS.... ALL THIS WHILE DRIVING OR PARKED IN A PARKING LOT.

Mileage: 35,000

THE AXEL ON MY PASSENGER SIDE OF THE VEHICLE HAS BROKEN TWICE. WHILE DRIVING ON THE CITY STREET IT JUST RANDOMLY BROKE WITHOUT ANY WARNING. I WAS AT A STOP SIGN WHEN I TRIED TO TAKE OFF TO RESUME DRIVING THE CAR WOULD NOT MOVE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A STOP LIGHT AND MAKING A LEFT TURN, THE GEAR SHIFTER FAILED TO SHIFT GEARS AND THE VEHICLE STALLED. THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND POWERED OFF THE VEHICLE. THE VEHICLE WAS RESTARTED BUT THE FAILURE REOCCURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE VEHICLE SEEN BY A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 130,510.

Mileage: 130,510

RPMS ZOOM UP AND LOSS OF TRANSMISSION WHILE AT HIGH SPEEDS. ALSO LUNGES INTO GEARS AND DOES NOT TAKE OFF WHEN ACCELERATOR IS APPLIED

FORD IS STATING THAT MY CAR'S ISSUE IS NOT COVERED UNDER ANY WARRANTY FOR THE CLUTCH ISSUE. I HAVE HAD THE TCM CHANGED THREE TIMES WITH THE SAME OR WORSE OUTCOME. MY CAR NOW NEEDS 3000 DOLLARS WORTH OF REPAIRS AND I CANNOT GET THEM DONE BECAUSE FORD IS NOT STANDING BEHIND THEIR PRODUCT. THEY BOUGHT MY TIME AND MILEAGE BY SAYING THAT IT NEEDED A TCM WHEN IT REALLY NEEDED A REPAIR ON THE CLUTCH PORTION OF THE TRANSMISSION. FORD REFUSES TO HELP ME WITH THEIR DEFECTIVE PRODUCT. I HAVE 144KMILES ON MY FORD WITH THREE TCM CHANGES AND NOW IT WON'T DRIVE CORRECTLY AT ALL CAUSING A SAFETY HAZARD.

Mileage: 144,000

2012 FORD FOCUS. CONSUMER WRITES IN REGARD TO SAFETY HAZARD; TRANSMISSION SHIFTING OUT OF GEAR UNEXPECTEDLY. *AS *TR

CAR HAS 60000 MILES AND HAS EXACT SAME ISSUES AS EVERYONE ELSE IS POSTING. SHUTTERING, SLOW STARTS, LOSS OF POWER ON HIGHWAYS! HOW IS THIS NOT ON A RECALL LIST BY NOW OR DO WE WAIT FOR FATALITIES? THESE CARS ARE UNSAFE FOR THE ROADS! I JUST HAD CLUTCH REPLACED AND I AM EVEN SCARED TO GET THE DANG CAR BACK AND DRIVE IT. RIDICULOUS SOMETHING ISNT BEING DONE BY FORD. WONT BE BUYING THEM ANYMORE UNLESS WE GET SOME HELP.

Mileage: 68,000

THE AUTOMATIC TRANSMITION OF MY 2012 FORD FOCUS WITH 100K MILES HAD HESITATION AND THE ENGINE SUDDENLY SHUT OFF WHEN DRIVING DUE TO THE TRANSMITION FAIL (IT HAPPEN TOO OFTEN DRIVIND IN THE CITY), AFTER I PAID $ 2,200 TO THE DEALERSHIP TO GET IT FIXED ( THEY CHANGED CLUTCHS AND COMPUTER MODULE). THE STEERING WHEELS STARTED TO FAIL, IT SUDDENLY GETS TOO HARD TO TURN, THEN IT GETS NORMAL AND THEN FAILS AGAIN. JUST WHEN I WAS TURNING ON A CORNER THE STEERING WHEEL GOT HARD TO TURN AND THE CAR WAS GOING OUT OF THE ROAD (STRAIGHT). LUCKILY I WAS ABLE TO HOLD THE STEERING WHEEL TOO HARD TO CONTROL IT. FORD WANT TO CHARGE $2,400 TO FIX THE PROBLEM (RACK AND PINION REPLACEMENT) . I THINK THERE SHOULD BE RECALLS FOR THOSE DANGEROUS ISSUES. THANKS.

Mileage: 100

TL* THE CONTACT OWNS A 2012 FORD FOCUS. AS SOON AS THE VEHICLE WAS STARTED, THE "TRANSMISSION MALFUNCTION SERVICE IMMEDIATELY" MESSAGE POPULATED IN THE MESSAGE CENTER. THE VEHICLE WAS TAKEN TO PLAZA FORD (1701 BEL AIR ROAD, BEL AIR, MD 21014) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

WHILE TRAVELING AT 65 MPH ON HIGHWAY, VEHICLE SUDDENLY LOST ALL POWER TRANSMISSION TO THE WHEELS WITH CHECK ENGINE LIGHT ILLUMINATING AND SERVICE TRANSMISSION WARNING APPEARING ON CONSOLE. VEHICLE COASTED TO A STOP, PARTIALLY OBSCURING RIGHT LANE OF HIGHWAY. VEHICLE NARROWLY AVOIDED LIFE-THREATENING COLLISIONS WITH VARIOUS PASSING VEHICLES UNTIL EMERGENCY PERSONNEL ARRIVED IN RESPONSE TO 911 CALL TO BLOCK TRAFFIC AND ALLOW TOWING. VEHICLE WAS TOWED FROM THE SCENE. UPON RESTART OF VEHICLE, POWER TRANSMISSION TO WHEELS WAS RESTORED, THOUGH CHECK ENGINE LIGHT AND SERVICE TRANSMISSION WARNING REMAINED ILLUMINATED. FORD SERVICE DEPARTMENT DIAGNOSED AS FAULTY TRANSMISSION CONTROL MODULE (TCM) AND REPLACED TCM UNDER FORD FIELD SERVICE ACTION 14M02. FORD HAS KNOWN OF FAULTY TCM ELECTRICAL SOLDERING DESIGN WITH POSSIBLE CONSEQUENCE OF INTERMITTENT LOSS OF POWER TRANSMISSION TO THE WHEELS SINCE AT LEAST 2015 WHEN 14M02 WAS ISSUED, BUT INEXPLICABLY NO TCM SAFETY RECALL OCCURRED AT THAT TIME. AS PART OF FORD "CUSTOMER SATISFACTION PROGRAM" 15B22 ISSUED IN 2015, VEHICLE RECEIVED A TCM COMPUTER REPROGRAM THAT WAS SUPPOSED TO DETECT IMPENDING TCM FAILURE SO THAT TCM COULD PROVIDE WARNING ABOUT THE NEED FOR TCM REPLACEMENT, IF NEED BE, PRIOR TO HAZARDOUS EVENTS OCCURRING. THIS SOFTWARE UPDATE PROVED TO BE INEFFECTIVE, AS VEHICLE'S TCM FAILED WITHOUT WARNING IN HIGHLY DANGEROUS SCENARIO. A SAFETY RECALL SHOULD BE ISSUED FOR ALL UN-REPLACED TCMS IN ALL VEHICLES REFERENCED IN FORD FIELD SERVICE ACTION 14M02, AS STOP-GAP SOFTWARE REPROGRAM LEVIED BY FORD "CUSTOMER SATISFACTION PROGRAM" 15B22 HAS PROVEN INSUFFICIENT TO DETECT IMPENDING TCM CATASTROPHIC FAILURE. WAITING TO REPLACE THE TCM UNTIL IT SHOWS SIGNS OF FAILURE WILL (AND PERHAPS ALREADY HAS) LEAD TO FATALITIES.

Mileage: 102,000

STARTED MY CAR TO LEAVE PARKING LOT. I WAS IN FORWARD MOTION AND TRANSMISSION LIGHT COMES ON WITH AN EXCLAMATION MARK. CAR IS RUNNING BUT WON'T REVERSE OR DRIVE FORWARD. THIS COULD'VE HAPPENED TO ME ON THE FREEWAY AND I WOULD'VE BEEN IN GREAT DANGER. I JUST PICKED MY CAR UP FROM FORD DEALERSHIP GETTING A RECALL ( 18S32/NHTSA RECALL 18V-735) COMPLETED.

Mileage: 787,020

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT INCREASE IN SPEED. THE CONTACT ALSO HEARD AN ABNORMAL POPPING NOISE COMING FROM THE FUEL TANK. THE CONTACT ALSO MENTIONED THAT THE GEAR SHIFTER WAS STUCK AND WOULD NOT SHIFT INTO THE CORRECT GEAR. THE VEHICLE WAS TOWED TO CAPITAL FORD (3660 S CARSON ST, CARSON CITY, NV 89701, (775) 882-5353) WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE NOT AUTHORIZING ANY RENTAL VEHICLES. THE FAILURE MILEAGE WAS 987,038.

Mileage: 987,038

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY AND THE STEERING WHEEL SEIZED, WHICH MADE IT DIFFICULT TO TURN. ALSO, WHEN THE VEHICLE WAS STARTED AND THE CONTACT SHIFTED INTO DRIVE, THE VEHICLE AUTOMATICALLY WENT IN REVERSE. THE CONTACT HAD TO IMMEDIATELY ENGAGE THE PARKING BRAKE. ALSO, WHILE THE VEHICLE WAS PARKED ON THE STREET, IT ROLLED BACKWARDS DUE TO THE PARKING POSITION. FURTHERMORE, WHILE ATTEMPTING TO REVERSE, THE VEHICLE STALLED. ALSO, THE DOOR LATCHES WERE LOOSE AND IN DANGER OF BECOMING DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO TED RUSSELL FORD (9925 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 444-6467) AND SERVICED MULTIPLE TIMES FOR EACH FAILURE; HOWEVER, EACH FAILURE REMAINED EXCEPT FOR THE POWER STEERING FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

I HAVE HAD THE A/C COMPRESSOR GO BAD. I HAVE RECENTLY FIXED 2 COOLANT ISSUES REPAIRED. THE TCM ON TRANSMISSION REPAIRED YESTERDAY U WAS ALMOST IN A COLLISION WHEN THE CARS TRANSMISSION QUIT. THE CURRENT PROBLEM IS I NEED A TRANSMISSION CLUTCH NOW ACCORDING TO FORD BUT BECAUSE I AM 7000 MILES OVER THE EXTENDED WARRANTY THEY REFUSE TO FIX . I ALSO HAVE MY STARTER GOING OUT NOW AND THAT FIX WITH FORD IS 729.00 .

Mileage: 107,000

TOOK TO A MECHANIC AND HE STATED THE TRANSMISSION NEEDS REPLACING. MY VEHICLE WAS HESITANT WHILE DRIVING

Mileage: 195,000

FOR A FEW MONTHS NOW MY POWER STEERING HAS BEEN NOT WORKING WHEN I TURN THE CAR ON SPORADICALLY. TO FIX THIS I HAVE BEEN JUST TURNING THE CAR OFF THEN BACK ON A FEW TIMES AND THAT SEEMS TO FIX THE PROBLEM. HOWEVER, NOW IT WON'T RESET AND I DO NOT HAVE POWER STEERING AT ALL. I HAD IT TOWED TO THE DEALER AND AFTER THEY CHARGED ME 140 THEY TOLS ME THAT IT NEEDS A NEW RACK AND PIN AND IT WOULD COST 2400!!! FORD ISSUED A RECALL ON SEVERAL DIFFERENT CARS FOR THIS SAME ISSUE. HOW MANY MORE PEOPLE HAVE TO BE HURT OR DIE BEFORE THEY ISSUE ONE FOR THIS? I JUST HAD THE TRANSMISSION CONTROL MODULE REPLACED UNDER WARRANTY AND RECEIVED A LETTER IN THE MAIL INFORMING ME THAT A RECALL WAS ISSUED DUE TO THE FUEL SYSTEM CAUSING MAJOR PROBLEMS.

Mileage: 125,000

2012 FORD FOCUS HAVE TRANSMISSION PROBLEM. MY CAR HAVE PROBLEMS CHANGING GEAR I ALMOST GOT INTO AN ACCIDENT. NOW ITS STALLING AND PROBLEM STARTING. FORD SAY THERE NOTHING THEY CAN DO!

Mileage: 20

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS STARTED, THE GEAR SHIFTER WOULD NOT ENGAGE INTO REVERSE OR DRIVE. WHILE DRIVING AT DIFFERENT SPEEDS, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO RANDALL REED'S PARK CITIES FORD OF DALLAS (3333 INWOOD RD, DALLAS, TX 75235) WHERE IT WAS DIAGNOSED THAT THERE WAS A TRANSMISSION AND ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,078.

Mileage: 100,078

TODAY'S DATE I HAVE CALLED FORD MOTOR COMPANY AND SPOKE WITH MISS.CHRIS ID#2191199 AROUND 10:53 AM PST.WITH THE GIVEN RECENT OPENED NUMBER WAS # CAS16420379 TO STATE THE SAID PROBLEMS AND TO SE HOW WE COULD POSSIBLY SOLVED THE SAID CONCERNS WE HAVE.I HAVE TOLD, I HAVE BEEN DENIED OR REFUSED TO HAVE MY VEHICLE TO BE RE-SERVICED OVER AGAIN FOR THE REOCCURRING PREVIOUSLY FIXED AND SERVICED MECHANICAL OR ELECTRONIC PCM RELATED SOFTWARE OR THE HARDWARE FAILURES TODAY'S MORNING AND I WAS TOLD BY ONE OF THEIR SERVICE ADVISOR NAMED AS FRANK THIS VEHICLE CAN NOT BE SERVICED ANY LONGER.BECAUSE,THIS VEHICLE RECORD'S SHOWING THAT THE VEHICLE IT IS BRANDED AND/OR SALVAGED AND THAT IT WILL VOID ANY KIND OF MECHANICAL WARRANTIES AND WHEN I SAID THIS VEHICLE PREVIOUSLY WAS SERVICED UNDER THE SAME CONDITION AND RECORDS AND WHY CAN NOT BE RE-SERVICED OVER AGAIN FOR SAID PREVIOUSLY FIXED AT YOUR DEALERSHIPS SERVICE DEPARTMENT ? WHEN I ASKED WHAT HAS BEEN CHANGED FROM BEFORE AND UNTIL NOW ? HE DID NOT GIVE ME A SUFFICIENT ANSWER FOR MY SATISFACTIONS. THE TRANSMISSION WAS OPERATING IN-PROPERLY AND TOOK THE VEHICLE TO THE AUTHORIZED LOCAL FORD DEALERSHIP IN THE CITY OF COSTA MESA,CA-92627.CHECKED IT IN TO THE SERVICE AREA AND REGISTERED IT WITH SERVICE ADVISOR#7217 TO MR.NED SHORTSLEEVE'S CARES FOR THE SAID PROBLEMS. AND THAT WE CLAIMED THE SAID ISSUES WE WERE EXPERIENCING.1-THE CHECK ENGINE LIGHT COMES ON AND STAYS SOLID ON AND WHEN THAT HAPPENED THE TRANSMISSION WON'T OPERATE PROPERLY 2-THEN THEY HAVE PLACED THE TCM THE SIDE DOOR LATCH IT MAY BREAK PER THE MANUFACTURER'S SAFETY RECALL AND WAS ASKED THE DEALER TO REPLACE THE SAID DOOR COMPONENT AND WE WERE TOLD THE PART IT IS NOT AVAILABLE AND NEEDS TO BE ORDERED SO CAN BE REPLACED. WE WILL BE CALLED WHEN THE PART IS ARRIVED BUT,WE NEVER BEEN CALLED.

Mileage: 28

IN EARLY 2017 I STARTED EXPERIENCING ISSUES WITH THE ELECTRONIC POWER STEERING. I WOULD TURN MY CAR ON SOME DAYS AND IT WOULD SAY POWER STEERING MALFUNCTION AND THERE WAS NO POWER STEERING MAKING IT IMPOSSIBLE TO TURN THE WHEEL AND DRIVE. TURNING IT OFF AND BACK ON (SOMETIMES SEVERAL TIMES) WOULD GET RID OF THE ERROR CODE AND I WOULD BE ABLE TO DRIVE IT LIKE NORMAL. A MONTH AGO AT 129,000 MILES THE POWER STEERING WENT OUT AGAIN, BUT THIS TIME IT IS OUT FOR GOOD. NO MATTER HOW MANY TIMES I RESTART THE CAR, THE ERROR CODE WILL NOT GO AWAY. THE COST TO REPAIR IS OUTRAGEOUS FOR A CAR THAT IS NOT WORTH MUCH DUE TO THE HORRIBLE REVIEWS AND UNENDING PROBLEMS THAT EVERYONE IS EXPERIENCING. ON TOP OF THAT, I HAVE BEEN DEALING WITH THE CAR SHUDDERING CONSTANTLY WHEN I DRIVE IT. MY TRANSMISSION WENT COMPLETELY OUT A YEAR AGO AND THE FORD DEALERSHIP REPLACED IT UNDER WARRANTY. I WAS DRIVING AND THE CAR WOULDN'T SHIFT. I PULLED OVER AND I COULD NOT GET IT INTO REVERSE OR ANY GEAR. A FEW MONTHS AFTER IT WAS FIXED THE SHUDDERING BEGAN AGAIN WHILE I WAS DRIVING THE CAR (SAME SYMPTOMS AS LAST TIME BEFORE IT COMPLETELY WENT OUT), BUT FORD SAYS THAT THE CAR IS NO LONGER UNDER THE MILEAGE IT NEEDS FOR THE RECALL REPLACEMENT, SO IF IT GOES OUT AGAIN AND I KNOW IT WILL IN A MATTER OF TIME, THAT WILL BE ANOTHER $2,500 TO FIX. WITH THE NUMEROUS COMPLAINTS ON JUST THE POWER STEERING ISSUE AND THE CONSISTENCY BETWEEN REPORTS, I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL. IT IS A SAFETY ISSUE.

Mileage: 129,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 45 MPH, THE TRANSMISSION FAILURE INDICATOR ILLUMINATED. THE CONTACT IMMEDIATELY PULLED OVER AND RESTARTED THE VEHICLE, BUT THE INDICATOR ILLUMINATED AGAIN. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO DEAN SELLERS FORD (2600 W MAPLE RD, TROY, MI 48084, (888) 452-1292) WHERE IT WAS DIAGNOSED THAT THE CLUTCH; HOWEVER, THE VEHICLE WAS NOT COVERED UNDER THE 100,000 MILE WARRANTY. THE MANUFACTURER CONFIRMED THE DEALER'S STATEMENT AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,149.

Mileage: 101,149

I HAVE RECENTLY BOUGHT A 2012 FORD FOCUS AND IT HAS THE CLUTCH PROBLEM. THE PROBLEM HAS A WARRANTY FOR UNDER 100,000 MILES. BUT DOES NOT HAVE A RECALL FOR WHEN THE PROBLEM HAPPENS AFTER 90,000 MILES. SO NOW I HAVE TO PAY 1,500 DOLLARS TO GET IT FIXED. FORD NEEDS TO FIX A PROBLEM THEY MADE

Mileage: 112,000

WHILE DRIVING THE TRANSMISSION WILL SLIP OUT OF GEAR AND THE ENGINE WILL RACE AND CAR WILL STOP.

Mileage: 90,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE ENGINE REVVED, BUT THE VEHICLE WOULD NOT MOVE FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,200.

Mileage: 20,200

TAKATA RECALL, FIRST OFF IS THE DRIVER DOOR COMES UNLOCKED WHILE DRIVING, ALSO HAD A DOOR LOCK AND WASN'T ABLE TO CLOSE. MY 2012 FOCUS FEELS LIKE IT'S GOT NO POWER ALOT OF TIMES OR WILL START TO SPUDDER FROM EVERY STOP. DOES SAME WHEN REVERSING OUT OF A DRIVE WAY. SOMETIMES IT SEEMS LIKE IT WANTS TO STALL, I HAVE THE AUTOMATIC. IT REVS AT REALLY HIGH RPMS LIKE IT NEEDS TO SHIFT BUT DOESN'T. PROBABLY HAVE MORE ISSUES THE LONGER I KEEP IT, I BELIEVE THE HUFFINES DEALERSHIP, THE COMPANY THAT FINANCED AND FORD KNEW THESE THINGS COULD AND DID HAPPEN TO THE CAR I WAS SOLD. SINGLE FATHER WITH A 4 YEAR OLD SON JUST TRYING TO GET THIS FIXED NOTHING ABOUT THIS IS SAFE.

Mileage: 88,000

MY CAR HAS 75,000 MILES ON IT. I'M 6 MONTHS PREGNANT, DRIVING ON THE INTERSTATE, WHEN THE VEHICLE'S TRANSMISSION STARTS TO SLIP. DURING THE SLIP, A "TRANSMISSION MALFUNCTION. SERVICE NOW" LIGHT COMES ON AND MY CAR PROCEEDS TO LOCK UP AND STALL AT INTERSTATE SPEEDS. THREE DIFFERENT CARS ALMOST CRASHED INTO MY OWN BEFORE I COULD GET SAFELY TO THE SHOULDER. WHY IS THIS HAPPENING TO A CAR LESS THAN 10 YEARS OLD, AT 75,000 MILES?

Mileage: 75,000

WHEN I AM STARTING MY CAR I GET A MESSAGE THAT SAYS STEERING ASSIST MALFUNCTION SERVICE REQUIRED AND I CAN NOT TURN MY STEERING WHEEL AT ALL.

Mileage: 103,000

AFTER MULTIPLE ISSUES \RECALLS WITH THE TRANSMISSION THE CAR STILL IS NOT RUNNING RIGHT. IT TAKES SOMETIME FOR THE VEHICLE TO START AND ONCE IT DOES IT SHUDDERS ON ACCELERATION. NOW I AM BEING TOLD BOTH THE FUEL PUMP AND THE CLUTCH NEED TO BE REPLACED. BASED ON EVERYTHING I AM READING THERE ARE QUITE A FEW FAULTY PARTS IN THESE VEHICLES THAT SHOULD BE RECALLED.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED WHILE DRIVING DOWN THE ROAD. THE VEHICLE WAS TAKEN TO PACIFICO FORD (LOCATED AT 6701 ESSINGTON AVE, PHILADELPHIA, PA, (267) 233-6945) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

MY HUSBAND AND I PURCHASED A BRAND NEW 2012 FORD FOCUS IN APRIL 2012. NOT EVEN A YEAR AFTER PURCHASING THE TRANSMISSION STARTED STUDDERING/SLIPPING. WHEN YOU GO TO TAKE OFF IT ACTS AS IF IT DOESNT WANT TO SWITCH OUT OF GEARS. THERE HAVE BEEN A COUPLE OF TIMES WE HAVE BEEN JUST DRIVING DOWN THE ROAD AND IT HAS COMPLETELY BOGGED DOWN AND THE ENTIRE CAR SHUTS OFF. AS SOON AS WE REALIZED SOMETHING WAS WRONG WE TOOK IT TO DEALERSHIP WHERE WE PURCHASED AND THEY INFORMED US OF A RECALL PERTAINING TO THE TRANSMISSION CONTROL MODULE. IT HAS BEEN IN AND OUT OF SHOP SEVERAL TIMES FOR THIS REASON AND IS STILL NOT FIXED. WE WERE JUST RECENTLY INFORMED BY THE DEALERSHIP THAT THE RECALL WILL NEVER BE 100% FIXED. IT WILL ALWAYS BE AN ISSUE. WE PROCEEDED TO TRADE CAR IN DUE TO THE CONSTANT WORRY OF THE RECALL. AS WE ARE GETTING A TRADE IN QUOTE ON THE CAR WE ARE INFORMED THAT THE CAR IS WORTH WAY LESS BECAUSE OF THE RECALL WHICH PUTS US UPSIDE DOWN IN THE CAR LOAN SO NOW WE HAVE NO OPTIONS TO TRADE IN BECAUSE THERE IS A $4,000 DIFFERENCE IN THE TRADE IN VALUE VS WHAT THE CAR COULD BE WORTH IF THERE WERE NO RECALL. WE WERE BASICALLY TOLD THAT THE CAR IS TRASH DUE TO THE RECALL ON THE TRANSMISSION..SO NOW WE ARE STUCK WITH A CAR THAT HAS A SERIOUS RECALL THAT WILL NEVER BE FIXED. FORD DOESNT WANT TO MAKE IT RIGHT. THIS CAR WAS BOUGHT BRAND NEW AND WE HAVE HAD SO MUCH TROUBLE WITH THE TRANSMISSION. NO CAR AT 6 YEARS OLD SHOULD HAVE TRANSMISSION PROBLEMS. FORD SHOULD BE LIABLE. WE TRUSTED THEM WITH PURCHASING A BRAND NEW CAR. FORD NEEDS TO MAKE IT RIGHT AND GET US INTO A SAFER VEHICLE.

Mileage: 15,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN DRIVING, TURNING, AND SWITCHING LANES, THE VEHICLE HESITATED AND SPUTTERED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE AND CLUTCH FAILED. THE DEALER (ALLAN VIGIL FORD, 6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-3673) STATED THAT THEY WOULD HAVE TO CHARGE TO RUN A DIAGNOSTIC TEST TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 121,000.

Mileage: 121,000

A WARNING MESSAGE DISPLAY WHILE DRIVING ON FREEWAY : "TRANSMISSION MALFUNCTIONING, SERVICE NOW". CAR STOPS SHIFTING PROPERLY. AFTER TURNING OFF THE ENGINE FOR 1 HOUR , IT STARTS BACK AND THE WARNING MESSAGE DISAPPEAR. NO CHECK ENGINE LIGHT. SCARY FEELING UNSAFE. THIS IS A DUAL CLUTCH SYSTEM (AUTOMATIC/MANUAL 6 SPEED).

Mileage: 105,040

WHEN PLACING PRESSURE ON THE BRAKES TO SLOW DOWN OR STOP YOU HEAR/FEEL A CRUNCHING SOUND. IT NEVER DID THAT BEFORE NOW IT DOES IT EVERY TIME YOU USE THE BRAKES. I HAVE TAKEN IT TO 3 DIFFERENT GARAGES TO BE CHECKED AND GOT BACK THAT MY BRAKES WAS FINE. ONE GARAGE SAID IT COULD BE THE ABS SYSTEM MAKING THE NOISE. NO POWER TO CLIMB A HILL OR IF YOU GET UP THE HILL THE ENGINE/MOTOR DOES NOT SHIFT LIKE IT SUPPOSE TO. THIS ALL TOOK PLACE IN AUGUST OF 2018.

Mileage: 109,000

THE TRANSMISSION WENT OUT AT THE LIGHT AND I SAID FOR 30 MINUTES AND THEN THE CAR STARTED GOING IN REVERSE AND THE DRAFT STARTED BACK WORKING BUT IT'S BEEN IN THE SHOP FOR THE LAST 2 MONTHS IN AND OUT. I HAD JUST GOT OFF THE HIGHWAY

Mileage: 84,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUDDERED AND ROLLED BACKWARDS EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUTOMAX FORD (LOCATED AT 3301 E CENTRAL TEXAS EXPSY, KILLEEN, TX) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE DEALER INFORMED THE CONTACT THAT THE TRANSMISSION PARTS THAT WERE USED TO REMEDY THE FAILURE WERE THE SAME DEFECTIVE PARTS. THE CONTACT HAD THE TRANSMISSION REPAIRED TWICE AND A NEW TRANSMISSION INSTALLED ONCE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

Mileage: 48,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STUTTERED AND ROLLED BACKWARDS, THE STEERING WHEEL SHOOK AND FAILED TO TURN, AND THE ACCELERATOR PEDAL FAILED TO RESPOND AND TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. IN ADDITION, THE "TRANSMISSION READY" INDICATOR ILLUMINATED. AFTER THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CAMELBACK FORD, 1330 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 635-7551) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS NOT AVAILABLE.

Mileage: 77,000

TAKATA RECALL TRANSMISSION LIGHT COME ON LOSE REVERSE AN DRIVE CLUTCH STICK ITS AN AUTO

Mileage: 77,654

THE TRANSMISSION MALFUNCTION SEVICE NOW WARNING CAME ON. CAR SHUDDERS AND LURCHS WHEN ON INCLINE, SLOWING AT INTERSECTION, DIFFICULTY MAINTAINING 60 MPH ON EXPRESSWAY. CLUTCH HAD BEEN RECALLED AND REPLACED SEVERAL TIMES: THE FIRST AT 3,543 MILES. THE VEHICLE HAD SHUDDERED,LURCHED FORWARD I OFF/ON FOR FOUR YEARS WHEN STOPPING,SLOWING DOWN AND AT HIGHWAY SPEEDS.

Mileage: 35,090

2012 FORD FOCUS WITH 55,000 MILES. DRIVING ON INTERSTATE AT 60 MPH AND THE CAR SUDDENLY SHUT DOWN. WEATHER WAS SUNNY AND 84. FORTUNATELY, I WAS NOT HIT AND WAS ABLE TO COAST TO THE SHOULDER OF THE INTERSTATE. STEERING AND BRAKES WORKED FINE. CAR WILL NOT RESTART. TURNING THE KEY IS UNEVENTFUL, NO NOISE OR ACTION OF ANY KIND. THERE IS ELECTRIC, AS I WAS ABLE TO PUT THE WINDOWS DOWN. WAITED 3 HOURS FOR A TOW TRUCK. I LOST A DAYS WAGE, HAVE A TOW BILL AND A CAR THAT WILL NOT WORK. THANKFUL THAT MY TEEN WAS NOT DRIVING AT THE TIME.

Mileage: 55,000

POWER SHIFT TRANSMISSION, BOTH CLUTCHES WERE REPLACED BY DEALER. STILL EXPERIENCING PROBLEMS, WHILE IN MOTION AT 55MPH ON SMOOTH HIGHWAY ENGINE SURGES WITHOUT ACCELERATION, TACH UP TO 6000RPM; AT LOW SPEEDS TRANSMISSION SHUDDERS, JERKS, DOES NOT SHIFT PROPERLY.

Mileage: 49,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH AND FAILED TO SHIFT PROPERLY FROM PARK INTO OTHER GEARS. THE DEALER (HAGERSTOWN FORD, 1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) WAS CONTACTED AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE DEALER AND THE MANUFACTURER INDICATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

HAVING PROBLEMS WITH STEERING ASSIST.IT LOCKS UP STARING WILL.AND TURN OFF VEHICLE SENSOR WARNING GOES AWAY DRY FOR A WHILE SENSOR WARNING COMES BACK LOCKS UP STARING WILL. I HAVE NOT DROVING ON THE HIGHWAY . IT WILL LOCK UP STILL CAN'T FIND A RECALL ONE THIS PROBLEM IT COMES UP WHEN I DRIVE

Mileage: 1,146,500

TAKATA RECALL - CALL ROLLS BACKWARDS WHEN STOPPED. TROUBLE ACCELERATING

Mileage: 86,000

TRANSMISSION MALFUNCTION LIGHT ON, CAR NOT GOING INTO GEARS PROPERLY. LURCHING, HESITATING. VEHICLE WAS STATIONARY WHEN LIGHT CAME ON.

Mileage: 81,000

UPON ACCELERATION AND DRIVING IT APPEARS TO DROP GEARS AND SLOW DOWN. YOU CAN'T ACCELERATE, IT'S LIKE IT'S IN NEUTRAL AND YOU CAN'T GO. THIS HAPPENS IN THE MIDDLE OF DRIVING.

Mileage: 131,522

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT FROM PARK INTO REVERSE. THE CHECK ENGINE INDICATOR ILLUMINATED AS THE FAILURE OCCURRED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE MULTIPLE TIMES BEFORE IT WAS ABLE TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. ON A DIFFERENT OCCASION, WHILE DRIVING 50 MPH IN THE RAIN, THE CONTACT'S VEHICLE HYDROPLANED AND CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE AIR BAG FAILURE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,309.

Mileage: 53,309

WHILE DRIVING AT 45 MPH ON A CITY STREET ENTERING A HIGHWAY. THE CAR REVED AND WOULD NOT SHIFT OUT OF GEAR BUT WAS STILL RUNNING. I TRIED TURNING IT OFF BUT THEN IT WOULD NOT START BACK UP AND THE DISPLAY IS SHOWING IT'S IN DRIVE BUT THE GEAR IS IN PARK

Mileage: 165,000

MY CAR HAS BEEN GOING BACKWARD WHEN IN DRIVE AND THEN JUST WON'T GO. TODAY IT TOTALLY STOPPED MOVING WHILE DRIVING ON THE HIGHWAY. THANK GOD I WAS CLOSE TO HOME AND WAS ABLE TO PULL OVER ON THE SIDE OF THE HIGHWAY. WALKED TO THE GARAGE DOWN AROUND THE BEND AND THEY PUSHED IT OFF THE HIGHWAY AND INTO THEIR YARD. BEFORE TOTALLY STOPPING THE CAR WOULD BUCK FORWARD WHILE DRIVING THEN SLOW DOWN AND SPEED UP ON ITS OWN. NOW WON'T START OR RUN. POSSIBLY THE TRANSMISSION OR GEAR STICK

Mileage: 57,000

SINCE PURCHASED BRAND NEW IN SEPT 2011, MY FOCUS HAS HAD MAJOR TRANSMISSION ISSUES THAT HAS BEEN A NIGHTMARE TO DEAL WITH WITH FORD TO THIS DAY. MY FOCUS WAS TAKEN IN AT LEAST 5 TIMES IN THE FIRST COUPLE YEARS FOR A FAULTY CLUTCH THAT CAUSED JOLTING AND SHUDDERING AND JEERING WHILE DRIVING, CAUSING MY CAR TO SLIP IN AND OUT OF NEUTRAL ON THE ROAD, SOMETIMES NEARLY HITTING OTHER DRIVERS. IT BECAME VERY DANGEROUS. IT TOOK AT LEAST 5 VISITS FOR FORD TO REPLACE THE FIRST CLUTCH. THEY REFUSED TO ACCEPT THAT THE PART WAS FAULTY AND DID COMPUTER "UPDATES" THAT DID NOTHING TO FIX THE ISSUE. OVER THE LAST FEW YEARS, MY CAR HAS BEEN BROUGHT IN ABOUT A DOZEN MORE TIMES FOR THE SAME ISSUE AND HAS HAD A TOTAL OF 5 CLUTCH REPLACEMENTS IN 6 YEARS, AND MY CAR JUST BROKE DOWN AGAIN YESTERDAY, JUST BARELY OVER 100K MILES, WITH FORD REFUSING TO WARRANTY MY TRANSMISSION. A MESSAGE APPEARED, "TRANSMISSION MALFUNCTION SERVICE NOW" AND MY CAR COMPLETELY DIED. FORD NEVER WANTS TO TAKE RESPONSIBILITY FOR THESE TRANSMISSION ISSUES AND HAVE HASSLED ME EVERY TIME IN THE LAST 6 YEARS OVER THESE ISSUES. IT IS A HUGE SAFETY ISSUE TO KEEP DRIVING THIS CAR NEVER KNOWING WHEN THE CLUTCH IS GOING TO GIVE OUT AND CAUSE THE TRANSMISSION TO FAIL. I HAVE SUPPORTING DOCUMENTS FOR THESE CLAIMS AND CAN REQUEST ALL SERVICE RECORDS FROM FORD IF NECESSARY. I DO NOT WANT THESE DOCUMENTS MADE PUBLIC SINCE THEY CONTAIN SENSITIVE INFORMATION.

Mileage: 100,000

THE AUTOMATIC DUAL CLUTCH TRANSMISSION IN THIS VEHICLE HAS HAD NUMEROUS TSB'S ISSUED BECAUSE OF DEFECTS BUT NO ACTUAL RECALL. THEY EXTENDED THE WARRANTY COVERAGE ON THE TRANSMISSION BUT ONLY FOR "SPECIFICALLY TERMED" ISSUES. MY CLUTCH AND SEALS HAVE BEEN REPLACED TWICE, THE TCM HAS BEEN REPROGRAMMED 3 TIMES AND NOW THEY NOW TELL ME I NEED TO REPLACE THE "J AND K" FORKS, SNAP RING AND T/O BEARING IN THE TRANSMISSION. BUT, THEY TELL ME NONE OF THIS IS COVERED. THEY OPENED UP AND SERVICED A "SEALED" TRANSMISSION AT LEAST TWICE ALREADY AND THE CAR IS DOING THE SAME THING THAT WAS THE ORIGINAL PROBLEM, SHUDDERING, JERKING AND NO POWER BUT NOW I HAVE TO PAY. JUST GETTING IT TO THE DEALERSHIP I WAS ALMOST IN 2 ACCIDENTS BECAUSE OF THIS CARS ERRATIC ACCELERATION DRIVING BEHAVIOR.

Mileage: 90,000

VEHICLE HAS LOST FORWARD PROPULSION NUMEROUS TIMES. SYMPTOMS HAVE OCCURRED BOTH AT HIGHWAY SPEED AS WELL AS STOPPED ATTEMPTING TO PULL AWAY FROM A STOP. THIS ISSUE STARTED AGAIN AT THE FIRST OF THE YEAR AND THE VEHICLE WAS TAKEN TO LONGMONT FORD. LONGMONT ADVISE NO CODES PRESENT AND ROAD TESTED VEHICLE LESS THAN 1.5 MILES. DEALER ADVISED COULDN'T DO ANYTHING FOR TRANSMISSION ISSUE AND I NEEDED TO COME PICK-UP THE VEHICLE. VEHICLE CONTINUED TO EXHIBIT SYMPTOMS OF LOSING FORWARD PROPULSION TO INCLUDE THE INTERSTATE AT 75MPH. UPON ATTEMPTING TO PULL TO A SAFE PLACE IN A CONSTRUCTION ZONE, WAS ABLE TO OBTAIN FORWARD GEARS AGAIN AFTER SHUTTING VEHICLE OFF AND RESTARTING SEVERAL TIMES. (STILL NO TRANSMISSION SERVICE LIGHT OR CHECK ENGINE LIGHT ILLUMINATED SO I CAN'T TAKE VEHICLE BACK TO LONGMONT FORD DUE TO BEING TOLD THEY CAN'T DO ANYTHING WITHOUT A LIGHT ILLUMINATED AND REFUSING TO ROAD TEST VEHICLE) SYMPTOMS BECAME MORE FREQUENT WITH ADDITIONAL ISSUES OF THE TRANSMISSION / CLUTCHES NOT RELEASING WHEN COMING TO A STOP AND ATTEMPTING TO PUSH THE VEHICLE THROUGH A STOP LIGHT. THE SYMPTOMS THIS VEHICLE EXHIBITS IS A SAFETY CONCERN AND CONTINUES TO OCCUR AFTER FORD'S CLAIMED REPAIRS.

Mileage: 147,000

MY 2012 FORD FOCUS HAS ALREADY HAD A TRANSMISSION FAILURE WITHIN THE FIRST 42,000 MILES. SPECIFICALLY, AT 41,968. I WAS DRIVING IN TRAFFIC WHEN THE CAR BEGAN SHUDDERING VIOLENTLY AND AN ERROR MESSAGE APPEARED. THE CAR COULD NOT ACCELERATE PROPERLY AND IT WAS REVVING ON ITS OWN. LUCKILY, I WAS ABLE TO PULL OVER AMIDST HEAVY TRAFFIC BEFORE THE CAR SHUT ITSELF OFF. HAD I BEEN ON THE HIGHWAY, I WOULD HAVE BEEN IN A SERIOUS ACCIDENT. I BROUGHT IT BACK TO THE DEALER TO HAVE THEM TELL ME THAT IT WAS SIMPLY A SENSOR THAT NEEDED TO BE REPLACED, AND THEY SENT ME ON MY WAY. SINCE THEN, THE CAR STILL SHUDDERS WHEN ACCELERATING FROM A STOP, AS WELL AS PRODUCING GRINDING NOISES AS YOU TURN. THIS IS INDICATIVE OF A CONTINUING SAFETY HAZARD. AFTER DOING EXTENSIVE RESEARCH ONLINE, I HAVE COME TO THE SAME CONCLUSION AS HUNDREDS OF OTHER FOCUS OWNERS - THIS CAR IS UNSAFE TO DRIVE. MY CAR IS CURRENTLY AT 56000 MILES, WHICH WORRIES ME BECAUSE IN ADDITION TO THE TRANSMISSION PROBLEMS, MANY OTHER OWNERS HAVE REPORTED EXTREMELY SERIOUS STEERING PROBLEMS, SOME OF WHICH HAVE PROVEN TO BE FATAL. PLEASE TAKE ACTION AND DEMAND FORD FIX THESE PROBLEMS. I DON'T WANT TO DIE IN A CAR ACCIDENT THAT COULD HAVE BEEN PREVENTED BY SOMETHING AS SIMPLE AS A RECALL. THANK YOU FOR WHAT YOU DO AND PLEASE USE THIS AS A SIGN TO LOOK INTO THIS PROBLEM.

Mileage: 41,968

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE AUTOMATICALLY SHIFTED GEARS FROM DRIVE TO NEUTRAL. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT CONTINUED TO DRIVE THE VEHICLE AS IT SHIFTED AUTOMATICALLY BACK TO DRIVE. THE VEHICLE WAS TOWED TO GRIDLEY COUNTRY FORD (1709 HWY 99, GRIDLEY, CA 95948) WHERE IT WAS DETERMINED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD ALREADY BEEN REPAIRED PER THE RECALL APPROXIMATELY A YEAR AND A HALF AGO. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE FOR TRANSMISSION/TCM SAFETY RECALL. *LD THE CONSUMER STATED THE DASHBOARD ILLUMINATED "PARKING AID MALFUNCTION-SERVICE REQUIRED". THE DEALER ADVISED THIS WAS A RECALL AND TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. *JS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHILE ATTEMPTING TO DRIVE. THE VEHICLE WAS TOWED TO MALLOY FORD OF CHARLOTTESVILLE (LOCATED AT 1300 RICHMOND RD, CHARLOTTESVILLE, VA 22911, (434) 977-7960), BUT A FAILURE CODE COULD NOT BE FOUND WITH THE TRANSMISSION AND ALTERNATOR. THE DEALER REPAIRED THE CONNECTOR OF THE BCM. WHILE DRIVING APPROXIMATELY 50 MPH AND APPROACHING A STOP LIGHT, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO DECELERATE. THE VEHICLE ALSO FAILED TO ACCELERATE APPROPRIATELY. THE CONTACT DROVE TO HER HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

I HAVE TAKEN MY CAR IN 7 TIMES FOR TRANSMISSION ISSUES AND MALFUNCTIONS ALWAYS WHILE DRIVING ON HIGHWAY! THANKFULLY I PURCHASED EXTENDED WARRANTY BUT IT EXPIRED. NOW I AM BACK AT THE DEALERSHIP FOR THE 8TH TIME AND THEY WANT TO CHARGE ME $2100.00 TO FIX A PROBLEM THAT WAS NEVER REALLY FIXED TO START WITH! NOW I AM HAVING STEERING PROBLEMS! THE STEERING JUST GOES OUT WHILE DRIVING ON THE HIGHWAY AND IN CITY. THE FACT THAT THE STEERING JUST STOPS WORKING IS EXTREMELY DANGEROUS IT HAS PUT ME IN VERY HAZARDOUS SITUATIONS! THIS IS THE SECOND TIME THE STEERING HAS GONE OUT WHILE DRIVING! I HAVE TO PULL OVER AND SHUT CAR OFF FOR 10MINUTES BEFORE RESTARTING. MY WIFE HAD THE KIDS IN THE CAR WITH HER HEADING TO THE STORE AND IT WENT OUT AND SHE HAD NO CLUE WHAT TO DO AND NOT STRONG ENOUGH TO FORCE THE WHEEL TO GET THE CAR OFF THE ROAD SO SHE WAS LEFT SITTING IN THE MIDDLE OF THE HIGHWAY WITH THE KIDS UNTIL THE STEERING WOULD WORK AGAIN. ITS DISGUSTING THAT FORD REFUSES TO FIX THESE PROBLEMS SINCE THEY ARE EXTREMELY DANGEROUS!

Mileage: 130,000

TL* THE CONTACT OWNS A FORD FOCUS. THE CONTACT STATES THAT VEHICLE HAS DIFFICULTY ACCELERATING FROM STOP LIGHT. VEHICLE STUDDERS UPON PRESSING GAS PEDAL AND HAS TROUBLE ACCELERATING TO FULL SPEED. THE CONTACT DROVE THE VEHICLE TO THE DEALER (VARSITY FORD IN ANN ARBOR, MICHIGAN) TWICE FOR THE SAME FAILURE. DURING THE FIRST VISIT, IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL UNIT FAILED AND THE VEHICLE WAS REPAIRED. DURING THE SECOND VISIT, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. DEALER AND FORD SAY THIS IS NORMAL OPERATION. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. *TT

Mileage: 66,000

WHILE MAKING A RIGHT HAND TURN THE FOCUS EXPERIENCED A LOSS OF TRANSMISSION ENGAGEMENT POWER. THE VEHICLE BEHAVED AS IF IN NEUTRAL EVEN THOUGH IT WAS IN DRIVE.

Mileage: 44,500

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION STALLING AND A SIDE DOOR LATCH RECALL. *LD THE CONSUMER STATED AFTER ATTEMPTING TO REPAIR THE VEHICLE ON 3 DIFFERENT OCCASIONS THE VEHICLE CONTINUED TO STALL. THE PARTS NECESSARY TO COMPLETE THE RECALL FOR THE DOOR LATCH WERE NOT AVAILABLE. THE CONSUMER REQUESTED A FULL REFUND FOR THE VEHICLE. *JS

WE PURCHASED THIS VEHICLE AS MY DAUGHTERS FIRST CAR A YEAR AGO. IT LOOKS GREAT BUT HAS ISSUES. THE TRANSMISSION/CLUTCH FEELS LIKE IT SLIPS. THE CAR ALWAYS REVS HIGH. AND YOU TOUCH THE GAS PEDAL AND SOMETIMES IT JOLTS TOO QUICKLY. TODAY, I DROVE ON FREEWAY AND CAME TO A STOP WITH RED LIGHT AT OFF RAMP. LIGHT TURNS GREEN AND PUSH ON GAS AND IT SHUTTERED AND THEN PROPELLED FORWARD. FELT LIKE IT COULDN'T GET IN GEAR? IT HAS DONE THIS A FEW TIMES WHILE IN MOTION AND ON THE FREEWAY TOO, SLIPS OR SPUTTERS. I'M FEARFUL FOR MY YOUNG DAUGHTER BEING LESS EXPERIENCED OF A DRIVER IN THIS UNSAFE VEHICLE. I'M READING OTHER PEOPLES COMPLAINTS, AND I SEE MANY, MANY ARE HAVING THE SAME ISSUES. WE BOUGHT THE CAR W 86K MILES APRIL 2017. NOW HAS 97K. WE WILL TAKE THE CAR IN TO OUR FORD DEALER TOMORROW.

Mileage: 97,000

AT 73,000 MILES ERROR CODE IN DASH READ STEERING ASSIST MALFUNCTION SERVICE NEEDED. IT IS VERY DIFFICULT TO STEER MY CAR. AT 76,000 MILES ERROR CODE READ ENGINE TOO HOT, STOP SAFELY AND WAIT 8 MINUTES. CAR SHUDDERS AND HIGH REVS AT LOW SPEEDS AND VERY LOUD ENGINE NOISE. I HOPE THAT FORD RECALLS THESE ISSUES SOON!!!

Mileage: 73,000

MY WIFE'S STEERING WHEEL WAS TURNING WHEN SHE WAS STUCK AT WORK...STEERING ASSIST FAULT...SERVICE REQUIRED CAME UP ON THE SCREEN...WAS ON HER SCREEN. HTTPS://WWW.CONSUMERAFFAIRS.COM/NEWS/FORD-VEHICLES-WITH-STEERING-ISSUE-RECALLED-062915.HTML HTTP://WWW.ARFC.ORG/COMPLAINTS/2012/FORD/FOCUS/STEERING/PROBLEM.ASPX HTTPS://OWNER.FORD.COM/TOOLS/ACCOUNT/MAINTENANCE/RECALLS/RESULTS.HTML HTTP://MONEY.CNN.COM/2018/03/14/NEWS/COMPANIES/FORD-STEERING-WHEEL-RECALL/INDEX.HTML

Mileage: 97,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SPED UP AND SLOWED DOWN INDEPENDENTLY DUE TO THE TRANSMISSION. THE CONTACT STATED THAT THERE WAS A HESITATION WHEN SHIFTING FROM ONE GEAR TO THE NEXT. ALSO, WHILE STOPPED AT A TRAFFIC LIGHT OR STOP SIGN, THE ENGINE REVVED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 731-6436) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE (TCM) NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE TCM WAS REPLACED TWICE, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

ISSUE WITH AUTOMATIC TRANSMISSION KNOCKING AND SLIPPING AT LOW SPEEDS. I WAS MADE AWARE THAT THIS IS A KNOWN ISSUE, ACKNOWLEDGED BY FORD, BUT WAS TOLD BY DEALERSHIP, MY ISSUE WAS CAUSED BY OIL FROM REAL SEAL LEAKING ONTO TRANS. MECHANIC SAID TRANSMISSION KNOCK MAY HAVE CAUSED OIL LEAK BUT IT IS NOT COVERED.

Mileage: 76,000

POWER STEERING COMPLETELY STOPPED WORKING. ALMOST WRECKED THE CAR. TRANSMISSION VIBRATES AND MAKES NOISE

Mileage: 43,000

WHILE DRIVING DOWN THE INTERSTATE, THE VEHICLE LOST POWER AS IF IT SHIFTED INTO NEUTRAL THE RPMS ROSE AND THE VEHICLE STOPPED POWERING FORWARD. NO WARNING SIGNALS APPEARED ON THE CONTROL PANEL OF THE VEHICLE. TOOK VEHICLE DIRECTLY TO FORD DEALERSHIP WHERE THEY STATED THAT THERE WERE NO RECORDED FAULTS AND THEREFORE THEY COULD NOT DO ANYTHING TO THE VEHICLE.

Mileage: 61,500

MY CAR CONSTANTLY SMELLS LIKE GAS WHEN I START IT UP AFTER FILLING THE GAS TANK UP, THE CAR DIES WHEN DRIVING DOWN ROAD I HAVE TO PULL OVER TO START IT BECAUSE IT DIES WHILE I AM ON THE ROAD SO I HAVE TO PULL OVER SINCE LAST YEAR THE FUEL READER STOPPED WORKING CAUSING ME TO DIE ON SIDE OF ROAD BECAUSE OF RUNNING OUT OF GAS. THE CAR STILL HAS TRANSMISSION ISSUES IT JERKS FROM TIME TO TIME AND THE HALF SHAFT BEARING AND WHEEL BEARINGS ARE CURRENTLY GOING OUT IN THIS CAR. I BOUGHT THE CAR BRAND NEW AT THE FORD DEALERSHIP. THIS IS CAR IS A LEMON I HAVE OWNED OVER 15 USED CARS AND NEVER HAD A PROBLEM AS MUCH I HAVE HAD WITH THIS NEW CAR.

TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE MAKING A LEFT TURN AT 15 MPH, THE TRANSMISSION CONTROL MODULE (TCM) WARNING INDICATOR ILLUMINATED, THE CONTACT'S VEHICLE STALLED AND CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. STAR FORD LINCOLN (1101 S BRAND BLVD, GLENDALE, CA 91204, (818) 956-0977) WAS INFORMED OF THE CRASH. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). ADDITIONALLY, THE TRANSMISSION CONTROL MODULE AND CLUTCH WERE REPLACED ON SEPTEMBER 5, 2017. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

Mileage: 76,000

ON MULTIPLE OCCASIONS MY 2012 FORD FOCUS GOT STUCK IN PARK AND WOULD NOT SHIFT INTO DRIVE. THE STEERING WHEEL WOULD NOT TURN. THE SHIFT STICK WOULD NOT MOVE FROM PARK BACK INTO DRIVE. THE ELECTRICAL LIGHTS 'P N D S' TURNED OFF ON THE DASH. WHEN I PUSHED ON THE BRAKE THE CAR WOULD NOT SHIFT BACK INTO DRIVE. LAST NIGHT IT HAPPENED IN THE MIDDLE OF RUSH HOUR TRAFFIC AT A RED LIGHT. I TURNED THE CAR ON AND OFF SEVERAL TIMES. THE DASH BOARD LIGHTS WOULD COME ON , BUT 'P N D S' REMAINED UNLIT AND THE CAR WOULD NOT SHIFT BACK INTO DRIVE. AFTER 4 OR 5 TIMES OF TURNING CAR ON AND OFF AND OPENING AND CLOSING THE DOOR (THIS AFFECTS DASH BOARD LIGHTS SOME HOW). THE LIGHTS CAME BACK ON AND THE CAR WOULD ALLOW ME TO SHIFT BACK INTO DRIVE WHILE PUSHING ON THE BRAKE.

CLUTCH AND FRONT SEAL DEFECTIVE CAUSING TRANSMISSION FLUID TO LEAK OUT THEREBY CAUSING TRANSMISSION BEARINGS TO FAIL. FORD ADMITS TO DEFECTIVE FRONT SEALS AND WILL REPLACE FOR FREE BUT REFUSES TO COVER TRANSMISSION PROBLEM THAT WAS DUE TO THEIR DEFECTIVE SEALS.

Mileage: 87,000

TRANSMISSION WENT TO NEUTRAL WHILE DRIVING AT 55 MPH. DISPLAYED WARNING THAT TRANSMISSION OVERHEATED. PILLED ON TO SIDE OF ROAD AVOIDING BEING REAR ENDED BY SEMI TRUCK. TURNED VEHICLE OFF WAITED 10 MIN RESTARTED VEHICLE DROVE 1/2 MILE BACK TO DEALERSHIP NO WARNING MESSAGES. 4TH TIME INTO DEALERSHIP FOR TRANSMISSION FAILURE.

Mileage: 90,000

DRIVING ON A CITY STREET WHEN IT JUST WOULD NOT GO AFTER A RED LIGHT. WHEN I DID GET IT TO MOVE OFF OF THE CITY STREET TO A PARKING LOT IT WAS HARD TO STEER. ALL THE LIGHTS STARTED FLASHING. I COULD NOT LOCK THE DOORS WITH MY REMOTE, WOULD NOT START. I HAD TO HAVE IT TOWED TO MY HOUSE. THE NEXT MORNING I PUT MY CODE READER ON THE VEHICLE AND FOUND ABOUT 13 FAULT CODES WHICH I RESET SINCE THEN I HAVE HAD MULTIPLE INSTANCES OF MY VEHICLE SHUTTING DOWN, HARD STEERING AND TRANSMISSION NOT SHIFTING OR GOING INTO GEAR. DISPLAYS TRANSMISSION OVERHEATING, TRANSMISSION MALFUNCTION SERVICE NOW. WONT,T GO INTO GEAR. HORN STOPPED WORKING AND WITHUT DOING ANYTHING IT SUDDENLY STARTED WORKING.

Mileage: 82,000

WAS DRIVING CAR AND RANDOMLY A WARNING CAME UP ' POWER STEERING ASSIST FAULT SERVICE REQUIRED' THEN POWER STEERING TURNED OFF. TURN CAR OFF TURN BACK ON FIX THE PROBLEM. THEN PROBLEM CAME BACK AND HAS NOT GONE AWAY. I HAVE NO POWER STEERING. RADIO HAS BEEN ACTING STRANGE SINCE PURCHASED CAR

Mileage: 97,000

2015 FORD FOCUS. CONSUMER WRITES IN REGARDS TO POWER SHIFT DUAL CLUTCH AUTOMATIC TRANSMISSION AND ENGINE FAILURE. *LD *JS

TRANSMISSION MODULE RECALL PROBLEM GETTING WORSE IT HAS IN THE SHOP 3 TIMES , ALMOST CAUSED AN ACCIDENT BECAUSE THE CAR WOULDN'T MOVE AT A LIGHT ON A HILL.

Mileage: 23,120

TL* THE CONTACT OWNS A 2012 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND JERKED. ON ONE OCCASION, WHILE DRIVING 60 MPH, THE TRANSMISSION VIBRATED AND THE VEHICLE STALLED. THE TRANSMISSION FAULTY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LANCE CUNNINGHAM FORD AT (866) 591-3943 (4101 CLINTON HWY, KNOXVILLE, TN 37912) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN AUTO CENTER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER ON SEVERAL OCCASIONS, BUT WAS DIRECTED TO VOICEMAIL. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

Mileage: 113,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE TRANSMISSION BECAME INOPERABLE WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STOPPED IN TRAFFIC. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE INTO GEAR, AND THE FORWARD AND REVERSE GEARS FAILED. THE VEHICLE WAS TOWED TO D & D FORD (13655 E WADE HAMPTON BLVD, GREER, SC 29651, (855) 505-1172) TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF DTC CODE: P0785 (TIMING SOLENOID MALFUNCTION) AND THAT THE CLUTCH ACTUATORS AND SLAVE CYLINDER FAILED AND NEEDED TO BE REPLACED. ADDITIONALLY, THE TRANSMISSION CLUTCH MOTOR #2 WAS SWITCHED TO CLUTCH MOTOR #1 AND THE TCM MODULE WAS REPLACED PRIOR TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 133,230.

Mileage: 133,230

NOV 27, 2017. GOT IN MY CAR AFTER WORK AND STEERING ASSIST LIGHT CAME ON. PUT HANDS ON STEERING WHEEL AND I HAD NO POWER STEERING. CALLED A MECHANIC HE SAID IT WOULD BE $1800 TO FIX IT. SAME THING HAS HAPPENED TO FIVE OTHER PEOPLE HE KNOWS.

Mileage: 133,000

I CAN'T DRIVE THIS VECHICLE ON THE ROAD BECAUSE THE TRANSMISSION OVERHEATS AND SLIPS. I WOULD BE AT A STOP AND IT'S IN DRIVE BUT DOES NOT GO ANYWHERE. MY VEHICLE ROLLAS BACK AND ALMOST CAUSE A ACCIDENT. DUE TO A FAULTY POWERSHIFT DUAL CLUTCH TRANSMISSION. THERE IS A CLASS ACTION LAW SUIT ON FORD BUT AS A CONSUMER I HAVE TO WAIT TEN BUSINESS DAYS TO EVEN SETTLE A CLAIM. MY LIFE IS IN DANGER BECAUSE I FEEL LIKE A VECHICLE WILL HIT ME SOON IN THE MIDDLE OF A INTERSECTION. I NEED HELP FROM SOMEONE PLEASE. IM BEGGING YOU FORD HAS MADE NO ATTEMPTS TO HELP ME AND I STILL OWE 5,000 TO PAY IT OFF. WHICH THIS VECHICLE IS FAR TO LOW VALUED. IF ANYONE CAN HELP ME WITH THIS ISSUE ASAP.

Mileage: 167,000

FORD HAS ISSUED NUMEROUS BULLETINS RELATED TO PROBLEMS WITH THE FORD FOCUS TRANSMISSION. OVER THE PAST FEW YEARS FORD HAS EXTENDED THE COVERAGE ON CERTAIN SYSTEMS. MY CAR TRANSMISSION FAILED, PREVENTING THE CAR FROM BEING DRIVEN FASTER THAN APPROXIMATELY 15 MPH (FIRST GEAR). THE DEALER COMPLETED A SOFTWARE REBOOT WHICH TEMPORARILY ADDRESSED THE PROBLEM BUT STATED THAT I NEEDED A NEW "CLUTCH PACK" (APPROXIMATELY $1,600). ALTHOUGH THE SOFTWARE REBOOT WAS COVERED UNDER ONE OF THE WARRANTY EXTENSIONS, THE CLUTCH PACK WAS NOT. APPARENTLY, THE SOFTWARE THAT TELLS THE SYSTEM WHAT TO DO IS COVERED, BUT THE HARDWARE IS NOT? I AM VERY DISAPPOINTED THAT FORD REFUSES TO FIX THE PROBLEM IN SPITE OF NUMEROUS ISSUES THAT HAVE BEEN IDENTIFIED AND DOCUMENTED. THE ISSUE/PROBLEM THAT I EXPERIENCED HAS BEEN WELL DOCUMENTED, BUT FORD REFUSES TO ADDRESS THE FACT THAT FAULTY DESIGN HAS CAUSED THIS ISSUE.

Mileage: 118,000

SYNC MODULE FAILED. COSTING $1000 TO FIX. A SMOG PART FAILURE RESULTED IN FORD WANTING 2000 TO REPAIR AND REPLACE THE FUEL TANK. THE CLUTCH FAILS TO ENGAGE ON LOW SPEED TURNS CREATING A LOSS OF CONTROL. FORD FIXED WITH THE RECALL. STEERING FAULT DETECTED MAKING IT NEAR IMPOSSIBLE TO STEER THE CAR. RECALL IS AVAILABLE ON OTHER MODELS BUT NOT FOCUS. ANOTHER 1000 TO FIX IT. FORD IS UNSAFE!

Mileage: 90,000

WHEN I START THE CAR INITIALLY I CAN'T TURN THE WHEEL OF THE CAR. I HAVE TO TUG ON IT TO GET IT TO TURN EVENTUALLY. I'M AFRAID THAT I'LL BE DRIVING IN THE POWER STEERING WILL GO OUT. ALSO HAVE BEEN HAVING TROUBLES WITH THE TRANSMISSION SLIPPING. THEY SAY MY CAR HAS TOO MANY MILES TO QUALIFY FOR THE CLUTCH RECALL THAT FORD HAS PUT OUT. I DON'T SEE WHAT THIS HAS TO DO WITH A MALFUNCTION SAYING I'VE HAD TROUBLES WITH IT SINCE I BOUGHT THIS CAR. BOTH OF THESE ISSUES ARE SAFETY ISSUES. I HAVE NO MONEY TO REPLACE THIS STUFF. SO I DON'T UNDERSTAND WHY FORD WON'T WORK WITH PEOPLE ON THIS THERE NEEDS TO BE A RECALL ON THE STEERING AS I SEEN MANY OTHERS COMPLAINING ABOUT IT. AND THEY NEED TO SUCK IT UP AND TAKE THE EXPENDITURE OF REPLACING ALL OF THESE CRUTCHES THAT THEY HAVE A RECALL ON REGARDLESS OF MILEAGE. SOMETIMES MY SEATBELT COMES LOOSE AFTER I CLICKED IT. I HAVE TO LATCH IT WHILE TRYING TO DRIVE. I'M TIRED OF THIS CAR. I'LL NEVER BUY FROM FORD AGAIN. I'VE BEEN HAVING PROBLEMS WITH THIS CAR SINCE I BOUGHT IT. AND HAVE INFORMED THE DEALERSHIP THAT WE BOUGHT IT FROM AND THEY CLEAN THERE IS NOTHING WRONG WITH IT PERIOD AFTER TAKING IT TOO BUT IT'S GOING TO COST ME $3,000.

WHILE DRIVING ON SURFACE STREETS @ 25 MPH, CHECK ENGINE LIGHT CAME ON. TRANSMISSION SHUDDERING, ROUGH SHIFTING, OVERHEATED AND NEEDED TO STOP DRIVING TO COOL DOWN. AFTER PARKED OVERNIGHT, CAR WON'T START. TRIED THREE TIMES AND THEN HOLD KEY AND CAR RESETS AND STARTS. WAITED NEXT DAY, CAR WON'T START. TRIED THREE TIMES AND THEN HOLD KEY AND CAR RESETS AND STARTS. DROVE CAR TO DEALERSHIP. NEED NEW CLUTCH, BATTERY IN TRANSMISSION, TRANSMISSION CONTROL MODULE AND OTHER PARTS. CAR HAS ONLY 118K MILES ON IT.

Mileage: 118,500

TRANSMISSION FAILING UNSAFE TO DRIVE

Mileage: 65,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL SEVERE VIBRATION IN THE VEHICLE. THE VEHICLE WAS TAKEN TO FAIRWAY FORD (2322 LAURENS ROAD GREENVILLE, SC 29607) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE YEAR BEFORE, THE VEHICLE WAS SERVICED UNDER AN UNKNOWN FORD CUSTOMER SATISFACTION CAMPAIGN FOR THE SAME COMPONENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,431.

Mileage: 105,431

I HAVE 2012 FORD FOCUS WITH ABOUT 85,000 MILES. SINCE 2014, I'VE HAD MY TCM REPROGRAMMED SEVERAL TIMES AND THEN REPLACED IN DEC 2015 UNDER THE EXTENDED WARRANTY AFTER IT COMPLETELY STOPPED WORKING. I BROUGHT MY CAR TO FORD AGAIN IN JULY 2017 BECAUSE MY STEERING LOCKED UP WHILE I WAS ATTEMPTING TO BACK UP IN A PARKING LOT. I WAS TOLD IT WAS THE EPAS SYSTEM, AND IT WOULD COST ABOUT $1,800 TO REPLACE SINCE IT'S NOT COVERED UNDER WARRANTY. AT THEIR INSISTENCE, I PAID FOR THE REPLACEMENT. I ALSO MADE A COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AT THAT TIME. SINCE JULY, I'VE HAVE BEEN BACK TO THREE FORD DEALERSHIPS - FIRST TWO TIMES BECAUSE OF A GRINDING NOISE (THEY COULDN'T DIAGNOSE IT THEN BUT HAVE SINCE SAID IT IS MY CLUTCH) AND A SECOND TIME THIS PAST TUESDAY (9/12) AFTER MY CAR BASICALLY SHORT CIRCUITED IN A PARKING LOT ON MONDAY AND IT STARTED LURCHING FORWARD WHILE TRYING TO REVERSE...SIMULTANEOUSLY MY BREAKS LOCKED UP AND MY STEERING LOCKED UP AGAIN (MY SOUND/RADIO DISPLAY/FRONT BUTTONS WERE ALSO INTERMITTENTLY NOT WORKING). JC FORD DID SOME "REPROGRAMMING" BUT SAID THEY COULDN'T DUPLICATE THE ISSUES AND TOLD ME MY CLUTCH WOULD NEED REPLACED EVENTUALLY BUT FORD WOULD NOT COVER IT UNTIL IT GOT WORSE. THEY TOLD ME THESE PROBLEMS WERE UNRELATED DESPITE ME INSISTING THEY ALL FELT SIMILAR WHILE DRIVING THE VEHICLE. YESTERDAY (WEDS, 9/13), WHILE ATTEMPTING TO TURN ONTO A HIGHWAY, MY CAR AGAIN "STALLED"/SHORT-CIRCUITED (NOT SURE WHAT EXACTLY HAPPENED - BUT THE SAME THING AS THE PREVIOUS TIMES) AND MY BREAKS LOCKED UP AND I COULDN'T MOVE THE VEHICLE FROM THE MIDDLE OF THE ROAD. FORTUNATELY, I WAS ABLE TO GET IT OUT OF THE ROAD AFTER TURNING IT OFF AND ON SEVERAL TIMES. I IMMEDIATELY TOOK IT TO A FORD NEARBY AND AM WAITING TO HEAR IF THEY FIND ANYTHING ELSE. I AM NOW SCARED TO DRIVE MY VEHICLE DESPITE FORD LOOKING AT IT AND "FIXING" IT SEVERAL TIMES.

Mileage: 85,000

SHUDDER WHEN TAKING OFF, SEEMS TO BE FROM 1ST TO 2ND....OR 2ND TO THIRD. I DONT REALLY KNOW. AUTOMATIC GEARBOX. AS WELL, MY RADIO WILL CRACKLE AND POP THEN "FREEZE" NO SOUND OR CONTROL OTHER THAN A VERY LOUD AND DISTRACTING STATIC AND POPPING FROM THE SPEAKERS. THIS HAS GOTTEN MUCH WORSE.

Mileage: 60,000

TAKATA INFLATORS: THIS VEHICLE IN THE "DRIVE GEAR" LUNGES WHEN GAS IS PRESSED AND QUICKLY TAKES OFF AT THE SLIGHTEST PRESS OF GAS MAKING FOR A DANGEROUS TAKE OFF FROM STOP LIGHTS AND TRAFFIC SIGNS WHILE ON MAJOR ROADWAYS. THIS VEHICLE WHEN PLACED IN THE "PARK GEAR" JERKS WHEN PLACED IN PARK AND FEELS AS IF IT WILL ROLL BACKWARDS WHILE IN PARKING LOTS OR HOME DRIVEWAY. THE VEHICLE HAS BEEN REPORTED MULTIPLE TIMES TO FORD DEALER FOR ASSESSMENT AND/OR REPAIR AS "SHAKING" AND "SHIMMIES" WHILE DRIVING, TO PREVENT THIS FEELING, THE EMERGENCY BRAKE IS USED OFTEN. ONCE, THE VEHICLE ACTUALLY ROLLED BACKWARDS IN THE THE "DRIVE" GEAR BUT WAS IDENTIFIED AS A DEFECT AND REPAIRED BY A FORD DEALER. WHEN PLACED IN "DRIVE" AT THAT TIME IT WAS SHOWING ON THE DASH AS IN "PARK". THIS TOO WAS CORRECTED BY FORD DEALER BY REPLACING TCM. ALTHOUGH REPAIRS HAVE BEEN MADE TO THIS VEHICLE SINCE PURCHASE, IT CONTINUES TO OFTEN SHAKE AND SHIMMY APPEARING TO CONTINUE TO HAVE ISSUES. AS OWNER, I WAS NOT NOTIFIED OF THE LATEST RECALL PART PRIOR TO MY WARRANTY EXPIRING WHICH MAY HAVE FURTHER RESOLVED SOME OF THE LINGERING ISSUES. TCM HAS BEEN REPLACED, THE CLUTCH REPLACED MORE THAN ONCE,OR TCM REPROGRAMMED DURING MULTIPLE VISITS TO THE FORD DEALER.

ENGINE STARTED GROWLING AND BECAME VERY SLUGGISH. AT STOP LIGHTS OR EVEN IN TRAFFIC, THE ENGINE WOULD SHUT OFF CAUSING FOR A DANGEROUS SITUATION. HAD VEHICLE REPAIRED IN APRIL AND NOW THE SAME TROUBLES ARE STARTING TO APPEAR AGAIN.

Mileage: 110,000

THE CHECK ENGINE LIGHT WILL NOT TURN OFF, THE DOOR SENSORS KEEP RINGING, AND THE TRANSMISSION DOES NOT SHIFT PROPERLY AMD ROOLS BACKWARDS WHEN I APPLY THE BRAKES

Mileage: 108,000

TRANSMISSION SHUTTERS, AND DRIVER DOOR OPENS UP WHILE DRIVING.17 YEAR OLD SON DRIVES THIS CAR WORRIED ABOUT HIS SAFETY. SCREEN SHOT THIS DOCUMENT! !!!

POWER STEERING ASSIST FAULT CAME ON RIGHT AFTER STARTING VEHICLE. WAS UNABLE TO MOVE THE STEERING WHEEL. KEPT SHUTTING CAR DOWN AND RESTARTING BUT TO NO AVAIL. THE PREVIOUS DAY WHILE ON THE FREEWAY IN COMMUTER TRAFFIC DAY THE ONGOING TRANSMISSION PROBLEM THAT 2 DIFFERENT LOCAL FORD SERVICE CENTERS WORKED ON 3 SEPARATE OCCASIONS. THE 1ST TIME I WAS TOLD THEY REPLACED THE TRANSMISSION. THE FOLLOWING TIMES THEY REPLACE A COMPETENT AND RE-PROGRAMED IT. AS SOON AS I LEFT THE SERVICE CENTER I COULD TELL NOTHING WAS DONE. I CALLED THE SERVICE REP BACK AND HE SAID IT WAS "ADAPTIVE" AND I NEEDED TO ALLOW IT TIME TO ADAPT. I WAS TOLD I HAD A CRACKED MOTOR MOUNT. I TOLD HIM IT HAD TO BE CAUSED BY THE VIOLENT JERKING OF THE TRANSMISSION WHEN ACCELERATING REGARDLESS OF THE CIRCUMSTANCES. IN STOP AND GO CITY TRAFFIC I HAVE BEEN CLOSE SEVERAL TIMES TO BEING REAR ENDED BECAUSE OF ITS JERKING /HESITATION/ACCELERATION. TOW TRUCK DRIVER COULD NOT MOVE THE WHEEL. VEHICLE FINALLY TOWED TO LOCAL DEALER. MY EXTENDED WARRANTY HAS BEEN COVERING THE TRANSMISSION REPAIRS BUT WAS TOLD THE SAFETY PROBLEM ON THE STEERING WAS NOT COVERED UNDER THE WARRANTY. I'M TOLD TO FORK OVER 2K + TO FIX THE STEERING BEFORE THEY WOULD ATTEMPT SERVICING THE TRANSMISSION. FORD KNOWS THEY HAVE PROBLEMS WITH STEERING AND TRANSMISSION BUT FAIL TO CORRECT THEM. THE STEERING HAS BEEN DOCUMENTED ABOUT GOING OUT ON DRIVERS AT HIGH RATE OF SPEEDS ON THE FREEWAY. FORD IS INTENTIONALLY RISKING THE LIVES OF FOCUS OWNERS AND PASSENGERS. THIS IS A SERIOUS SAFETY ISSUE THAT FORD NEEDS TO CORRECT NOW BY IMMEDIATE RECALL. IT'S OBVIOUS THEY GAVE NO IDEA HOW TO CORRECT THE TRANSMISSION PROBLEM.

Mileage: 94,000

WHILE DRIVING DOWN THE FREEWAY AT 60 MPH THE INSPECTION LIGHT CAME ON AND A MESSAGE STATING THE POWER ASSIST HAS FAULTED AND REQUIRES MAINTENANCE. WHEN I ATTEMPTED TO PULL OFF AT THE NEXT OFF RAMP THE CAR WAS EXTREMELY DIFFICULT TO MANEUVER AND I ALMOST WENT OF THE SIDE OF THE RAMP. I HAD TO STRUGGLE TO GET THE CAR HOME.

Mileage: 80,166

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED VIOLENTLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED WHILE DRIVING. THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO KEYSTONE FORD LOCATED IN CHAMBERSBURG, PA WHERE THE TRANSMISSION WAS UPDATED AND THE CONTROL SWITCH OF THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 79,798.

Mileage: 79,798

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION, JERKING, AND HESITATION. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE FAILURE OCCURRED AND THE VEHICLE WAS TAKEN TO ALL AMERICAN FORD WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE HAD NUMEROUS SOFTWARE UPDATES AND THE CLUTCH WAS REPLACED PREVIOUSLY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 128-21707. THE CONTACT WAS REFERRED TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 37,505.

Mileage: 37,505

SOMETIMES IT WON'T GO IN REVERSE, IT STUTTERS, SHUDDERS, STALLS (WHICH IS NOT GREAT WHEN TRYING TO PULL OUT IN TRAFFIC OR MAKE A TURN) WON'T GO INTO GEAR (SHIFT). BROUGHT IT IN FOR TCM RECALL AND THEY FIXED AND EXTENDED ORIGINAL WARRANTY TO 100,000 MILES BUT NOW IT'S PAST THAT, MY EXTENDED WARRANTY IS UP. TOOK IT AGAIN TO DEALER BECAUSE OF TRANS AND THEY WANTED $170.00 JUST TO LOOK AT IT. I'M ON A FIXED INCOME AND JUST DON'T HAVE THE EXTRA. I HAD IT "FIXED" BY A MECHANIC FRIEND AT HIS SHOP AND HE SAID THIS IS AN ONGOING PROBLEM WITH THIS PARTICULAR TRANSMISSION! IT HAS NOW BECOME A SAFETY ISSUE AND I DON'T KNOW WHAT TO DO! SOMETHING NEEDS TO BE DONE! FORD NEEDS TO MAKE GOOD ON THIS!

WHEN DRIVING ON CITY STREET TO HAVE THE "CHECK ENGINE" LIGHT CHECKED, THE AUTOMATIC TRANSMISSION WOULD GO OUT OF GEAR, THE ENGINE WOULD REV UP, THEN THE TRANSMISSION WOULD SLAM BACK INTO 1ST GEAR MOMENTARILY, THEN SHIFT TO A MUCH LOWER GEAR (3RD?), MOVING AT AN UNSAFE SPEED FOR THE TRAFFIC CONDITIONS, THEN SLAM BACK INTO 1ST GEAR AGAIN BEFORE STARTING THE WHOLE PROCESS OVER AGAIN. MOVING FROM A STOP, THE SAME THING WOULD HAPPEN. NOR WOULD IT ENGAGE REVERSE TO BACK UP TO PARK; IT WOULD ONLY REV UP. THIS CAR IS UNSAFE TO DRIVE ANYWHERE! FORD NEEDS TO RECALL THIS TRANSMISSION ASAP, AT NO COST & PERMANENTLY FIX THE ONGOING PROBLEMS WITH IT, NOT JUST BANDAID FIXES.

Mileage: 53,850

GOT CAR ON 05/15//17, DRIVING CAR STOPPED CAR GEARS WOULDN'T WORK CAR WOULDN'T MOVE, HAD CAR IN FOR THIS REPROGRAMMED MODULE, CAR DID THE SAME THING. CAR HAS A MANUFACTURER DEFECT THAT CAN'T BE FIXED. I TOLD MY BROTHER IF I AND MY DAD END UP DEAD IN IT HE'S TO SUE FORD.

Mileage: 82,395

TRANSMISSION STALLS. VEHICLE.JERKS & GRINDS.WONT SHIFT INTO REVERSE.CAUSED MY WIFE TO ALMOST HAVE ACCIDENT ON FREEWAY. CLASS ACTION IN PROGRESS.WIFE HAS CANSER & CANT GET TO DR.

5/4/16 CAR WOULD NOT START IN A PARKING LOT AND HAD TO BE TOWED TO THE DEALER. DEALER REPLACED FAULTY TCM FSA 14M02 7/22/17 WHILE DRIVING 70 MPH ON THE EXPRESSWAY CAR ABRUPTLY JERKED, RPMS SHOT UP FROM ABOUT 2500 TO 5000 LOSS OF POWER. HAD TO PULL OVER TO THE SHOULDER, PUT CAR IN PARK AND THEN BACK IN DRIVE, & TRANSMISSION RE-ENGAGED. 7/24/17 WHILE DRIVING 65 MPH ON EXPRESSWAY CAR ABRUPTLY JERKED, RPMS SHOT UP AGAIN. LOSS OF POWER. PULLED OVER TO THE SHOULDER, PUT CAR IN PARK AND BACK IN DRIVE, NO RE-ENGAGEMENT OF THE TRANSMISSION, PUT CAR BACK IN PARKED, TURNED IT OFF, RESTARTED CAR, TRANSMISSION RE-ENGAGED. 7/25/17 DROVE TO DEALER, WHILE DRIVING SHIFTING BECAME INCREASINGLY HARD/HARSH, SHIFTING BECAME MORE DELAYED AS WELL. DEALER REPORTED FAULTY TCM AND DAMAGED CLUTCH. BOTH ARE TO BE REPLACED ON 7/26/17 FSA 14M01 FSA 14M02

Mileage: 83,500

TRANSMISSION SHUTTERING DRIVING UP AN INCLINE OR FROM A STOP. BEGAN AS A SHUTTER WHICH THEN EVOLVED INTO GRINDING AND VIOLENT SHUTTER BEFORE REPLACING FAULTY CLUTCH. VEHICLE WAS TAKEN TO DEALER A TOTAL OF 4 TIMES IN THE LAST CALENDAR YEAR FOR THE SAME REPAIR WITHOUT IT BEING RESOLVED. VEHICLE WILL SLIP AND SHUTTER CONSISTENTLY FROM STOP, INCLINE, OR HIGHWAY DRIVING WITH ENGINE RPM AROUND 1200 - 1800 RPM.

Mileage: 22,266

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL. AFTER SEVERAL MOMENTS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SHIFTED BACK INTO DRIVE. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND HE WAS ABLE TO DRIVE THE VEHICLE HOME WITH NO FURTHER ISSUES. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR LOCAL DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE TRANSMISSION WAS STILL UNDER WARRANTY. THE CONTACT RECEIVED A CLASS ACTION SETTLEMENT NOTICE IN THE MAIL. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

Mileage: 69,000

PURCHASED CAR USED AND FINANCED IT AND THE SECOND DAY THE TRANSMISSION STARTED SHUDDERING,GETTING STUCK IN LOW GEAR AND ALMOST GOT INTO AN ACCIDENT BECAUSE IT WOULDNT GO.TOOK CAR BACK AND HAD TRANSMISSION REPLACED AND THE CAR DOES THE EXACT SAME THINGS IT DID BEFORE GOING OUT FIRST TIME.

Mileage: 99,000

MY CAR IS HAVING TRANSMISSION PROBLEMS, AND LOSES POWER AND HAS A HARD TIME SHIFTING SOMETIMES. I GOT A RECALL NOTICE AT ONE TIME AND LOST THE PAPERWORK, AND THE FORD DEALERSHIP REFUSED TO LOOK UP THE RECALL AND SAID I NEEDED TO HAVE THE PAPERWORK TO GET IT LOOKED AT.

Mileage: 70,000

CAR ALWAYS SHUDDERS WHEN ACCELERATING FROM STATIONARY ZERO MPH. THIS CAR HAS A SEL OPTION AND IS DRIVEN ONLY IN AUTOMATIC TRANSMISSION. I HAVE NEVER USED THE SEL OPTION! THE SHUDDER CAUSES SLOPPY ACCELERATION DELAYS FROM ZERO STARTS, LIGHTS AND STOP SIGNS, JUST LIKE A MANUAL SHIFT BEING DRIVEN BY A DRIVER UNSKILLED CLUTCH/SHIFT COORDINATION. THE SAME THING OCCURS WHEN BRAKING FOR A LIGHT, THEN AT LOW SPEED, THE LIGHT TURNS GREEN AND YOU CHANGE TO ACCELERATING INSTEAD OF COMPLETELY BECOMING STATIONARY.

Mileage: 85,000

ON LONG TRIPS (OVER 160 MILES) WITH CONSISTENTLY HIGH SPEEDS, THE ENGINE TORQUE AND TACHOMETER GAUGE LEVEL RISES/WHINES, INDICATING A SHIFT SHOULD BE MADE IN THE AUTOMATIC TRANSMISSION, BUT THE AUTOMATIC TRANSMISSION LAGS BEHIND, CAUSING THE HOVER/FORWARD STALL DUE TO ENGINE TORQUE, MUCH LIKE WHEN YOU INCREASE THE TORQUE CAUSING THE ENGINE TO "ROAR" BEFORE SHIFTING IN A MANUAL TRANSMISSION. THIS USUALLY HAPPENS WHILE ACCELERATING ON HIGHER SPEED ROADS AND HIGHWAYS AT HIGHER SPEEDS, USUALLY 40-70 MPH RANGE AND MOSTLY WHEN ON A LONG TRIP W/O STOPPING, EXCEPT FOR GAS. CAR IS ALWAYS IN MOTION AND THERE IS NO CHANGE IN ENGINE TEMP AND NO WARNING LIGHTS LIT.THIS PROBLEM HAS OCCURRED MANY TIMES IN THE PAST 18 MONTHS. THE DATE INDICATED WAS THE MOST RECENT DATE.

Mileage: 94,470

CAR SHUDDERS FAILED MULTIPLE TIMES TAKEN TO FORD DEALER FOR RECALLS CLOTHES REPLACED FLASHED TCM MODULE MULTIPLE REPAIRS BY DEALER AND SERVICED BY DEALER ALSO PURCHASED SERVICE PROGRAM FOR VEHICLE ALL DOCUMENTED HAD TO GET TOWED TO DELEARSHIP BECAUSE OF STATIONARY FAILURE SAID NOT TO DRIVE

CAR JERKS AND BUCKS WHEN PROCEEDING FROM STOP TO ACCELERATING. IT'S BEEN DOING THIS FOR THE LAST YEAR OR SO AND SEEMS TO BE GETTING WORSE. I HAVE ONLY 25000 MILES ON THE CAR.

I WAS DRIVING MY 2012 FORD FOCUS OUT OF TOWN WHILE I WAS AWAY FOR WORK AND THE CLUTCH WENT WHILE I WAS DRIVING AND ALMOST CAUSED ME TO GO OFF THE ROAD.

Mileage: 87,000

STOP SAFELY NOW - FORD FOCUS ELECTRIC I HAVE HAD THIS FORD FOCUS SINCE NEW AND HAVE HAD AT LEAST 5 INCIDENTS OF "STOP SAFELY NOW" WARNING WHICH RENDERS THE CAR POWERLESS FOR AT LEAST A FEW MINUTES. THIS HAS OCCURRED IN SITUATIONS SUCH AS IN LEFT HAND TURN LANES WHICH IS A HAZARD TO ME AND OTHER CARS. FORD DID A RECALL -- CUSTOMER SATISFACTION PROGRAM 15N03 AND 15B23 WHICH WAS AN INSPECTION OF THE HIGH VOLTAGE WIRE HARNESS. THIS INSPECTION WAS PERFORMED ON 10/26/2016. THERE WAS ANOTHER OCCURRENCE ON MAY 1, 2017, AFTER THIS INSPECTION. MY WIFE WAS TURNING LEFT ON A BUSY STREET AND GOT THE MESSAGE "STOP SAFELY NOW". SHE COULD NOT OPERATE THE VEHICLE FOR ABOUT 5 MINUTES. I DON'T FEEL SAFE OPERATING THIS VEHICLE AND MY WIFE REFUSES TO DRIVE IT.

Mileage: 19,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS WITH THE CRUISE CONTROL ACTIVATED, THE RPMS ACCELERATED. ADDITIONALLY, THE CLUTCH WAS SLIPPING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FORD OF CLERMONT LOCATED AT 1101 E HIGHWAY 50 CLERMONT, FL 34711 800-313-9787) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE, ELECTRONIC CONTROL MODULE, AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER OPENED CASE NUMBER: CAS12559345 AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 51,691.

Mileage: 51,691

HELP ME UNDERSTAND WHY THE NHTSA HAS NOT FORCED A RECALL CONCERNING THE MAJOR ISSUES FOUND WITH THESE TRANSMISSIONS? HAS FORD PULLED THE WOOL OVER THE EYES OF NHTSA JUST AS THEY HAVE WITH THEIR VERY OWN CUSTOMERS? MY CAR SITS AT THE DEALERSHIP BECAUSE IM NOT CONVINCED THE MECHANIC HAS DETERMINED THE TRUE CAUSE OF THE TRANS TO CAUSE A LOSS OF POWER WHILE I WAS DRIVING ABOUT 20-25MPH THE TRANS SEEMED TO SLIP INTO NEUTRAL BUT WHEN PRESSING THE GAS PED THE ENGINE WOULDNT REV NOR WOULD THE CAR GO ANY FASTER. I WAS 1/4 MILE FROM MY HOUSE & TURNED AROUND TO GO BACK, I SHUT THE CAR OFF & BACK ON, THE ENGINE REVVED & BACK TO IDLE, I PUT IN REVERSE & IT HESITATED TO MOVE BUT DID, I PUT IN FORWARD & IT REVVED UP 2X AGAIN WHILE I TO COAST TO MY DRIVEWAY. MY CAR HAS SHUDDERED AT TIMES & SEEMED TO HESITATE TO KNOW WHAT GEAR TO GO INTO ALTHOUGH I FIGURED IT TO BE NORMAL SINCE I OWNED THE CAR SINCE 9/2016 & THE MORE I DROVE THE MORE I ASSUMED IT WAS A TYPE OF TRANS THAT ACTED LIKE A MANUAL WHEN IT CHANGED GEARS, I HAVE ONLY RECENTLY LEARNED OF ALL THE MAJOR PROBLEMS WHILE DOING RESEARCH. I AM CONCERNED FOR MY SAFETY AFTER READING JUST A SMALL AMOUNT OF CUSTOMER COMPLAINTS. THE CHECK ENGINE LIGHT WAS ON WHEN I EXPERIENCED THE LOSS OF POWER AND CODES P2831 P2832 & P287B WERE PRESENT. THE MECHANIC SAID THE "MECHANICAL MECHANISM" IS "STUCK" KEEPING THE CLUTCH APPLIED. HE MADE THIS ASSUMPTION WITH THE TRANSMISSION STILL INSTALLED & NOT CHECKING THE INTERNAL COMPONENTS; HE MUST BE PRETTY DARN GOOD TO DO ALL THAT! HE CHECKED THE TCM PER NOTIFICATION 14M02 WHICH SURPRISING PASSED. TO THE BEST OF MY KNOWLEDGE NOTIFICATION 14M01 WAS NOT CHECKED WHICH WOULD REQUIRE THE TRANS BE REMOVED FROM WHAT I READ. TSB 15-0121 ALSO CALLS OUT A POTENTIAL CAUSE. THEY WANT ME TO PAY $2500 TO REPLACE THE CLUTCH JUST TO BE ABLE TO FURTHER DIAGNOSE POTENTIAL PROBLEMS WITHOUT FULLY DIAGNOSING THE PROBLEM. 78000MI

Mileage: 78,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE "TRANSMISSION MALFUNCTION SERVICE NOW" INDICATOR ILLUMINATED. THE VEHICLE HESITATED AND FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO ACADEMY FORD (13401 BALTIMORE AVE, LAUREL, MD 20707) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND TRANSMISSION CLUTCH FAILED AND NEEDED TO BE REPLACED. THE MODULE WAS REPAIRED, BUT THE CLUTCH WAS NOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE ISSUE WAS "IN THE PROCESS OF BEING RECALLED" AND TRANSFERRED THE CONTACT DIRECTLY TO NHTSA FOR A "STATUS UPDATE." THE APPROXIMATE FAILURE MILEAGE WAS 98,500.

Mileage: 98,500

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION SLIPPAGE, SUNROOF LEAKAGE AND REQUESTS A REPURCHASE. *LD THE MANUFACTURER ADVISED DUE TO THE AGE AND MILEAGE OF THE VEHICLE THEY WOULD NOT BE ABLE TO REVIEW THE VEHICLE FOR REPURCHASE OR REPLACEMENT. *JS

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION SLIPPAGE, SUNROOF LEAKAGE AND REQUESTS A REPURCHASE. *LD THE MANUFACTURER ADVISED DUE TO THE AGE AND MILEAGE OF THE VEHICLE THEY WOULD NOT BE ABLE TO REVIEW THE VEHICLE FOR REPURCHASE OR REPLACEMENT. *JS

TRANSMISSION CONTINUALLY FALTERS AND SENSORS GIVE OUT. LITERALLY GAVE OUT WHILE I WAS DRIVING DOWN THE MIDDLE OF THE ROAD. LUCKILY THERE WASN'T ANY ONCOMING TRAFFIC. THIS ISN'T THE FIRST TIME THE TRANSMISSION HAS FALTERED, BUT IT WAS THE MOST SEVERE INSTANCE. OTHER INSTANCES OCCURRED WHILE DRIVING ALSO. OTHERS HAVE EXPERIENCED THIS AS WELL: HTTP://WWW.WTAE.COM/ARTICLE/INVESTIGATION-FINDS-HUNDREDS-OF-COMPLAINTS-ABOUT-FORD-TRANSMISSIONS-1/7464893 HTTP://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2012/TRANSMISSION/ HTTP://WWW.FOCUSFANATICS.COM/FORUM/MK3-TSB-RECALL-PROBLEMS-ARCHIVE/411722-2012-TRANSMISSION-SHUDDER-ISSUE-EXPLAINED.HTML HTTP://WWW.LEMONLAW.COM/WORDPRESS/FORD-FOCUS-TRANSMISSION-PROBLEM/

Mileage: 50,000

WHEN TAKING OFF FROM A DEAD STOP THERE IS A SLIGHT SHUTTER FEELING. I PROCEDED TO GOOGLE THIS ISSUE AND ITS A VERY COMMON ISSUE WITH THESE CARS. DONT UNDERSTAND WHY THERE IS NOT A RECALL. THE DEALERSHP TOLD ME ITS A BAD CLUTCH IN THE AUTOMATIC TRANSMISSION. WHY WOULD THAT BE THE CONSUMERS FAULT? I HAVE A RECEIPT FROM THEM STATING THAT WITH A CHARGE OF 50.00 I HAD TO PAY ALSO.

Mileage: 100,000

I WAS DRIVING THE VEHICLE ON THE HIGHWAY AND SUDDENLY THE TRANSMISSION FAILED AND THE CAR SPEED DROPPED SUDDENLY FROM 70 M/H TO 30 M/H. THE CAR BEHIND ME ALMOST HIT ME.MY KIDS AND I WERE VERY CLOSE TO DIE. CALLED FORD AND TOLD ME THERE IS A RECALL ON THE TRANSMISSION. TOOK IT TO THE DEALERSHIP AND THEY SAID MY CAR IS COVERED BY THE EXTENDED WARRANTY BUT THEY DON'T FIX IT BECAUSE IT'S A SALVAGE TITLE. THEY SAID THIS RECALL PROGRAM DOESN'T FIX SALVAGED VEHICLES. FEW WEEKS BEFORE THEY FIXED THE DOOR LATCH BECAUSE THERE WAS A RECALL ON IT. THEY NEVER MENTIONED SALVAGED VEHICLES. WHAT SALVAGE TITLE HAS TO DO WITH THE TRANSMISSION. I UNDERSTAND IF THE CAR WAS HIT AT THE TRANSMISSION SITE, THEN YOU DON'T HAVE TO FIX IT. HOWEVER, IF A CAR WAS HIT AT THE DOOR OR HAD HAIL DAMAGES AND THE INSURANCE COMPANY CHANGED THE TITLE TO SALVAGE, WHY DON'T YOU FIX THE TRANSMISSION? FORD PEOPLE DON'T CARE IF I OR MY FAMILY DIE ON THE ROAD BECAUSE OF THEIR FAULT. ALL WHAT THEY CARE ABOUT IS TO SAVE FEW DOLLARS. PLEASE INVESTIGATE THIS ISSUE AND SEE HOW THEY CAN PUT UNREALISTIC TERMS FOR THE RECALL. HOW COME THE COMPANY MAKES FATAL MISTAKES AND THEY STILL PUT THEIR RULES WHAT TO FIX AND WHAT NOT TO FIX. I'M ASKING YOU TO INVESTIGATE THIS RECALL PROGRAM. I'M ASKING YOU TO WATCH THE RECALL PROGRAM AND MAKE SURE THAT THESE COMPANIES ARE MAKING VEHICLES TO TAKE US PLACES NOT TO TAKE US TO HELL.

Mileage: 68,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, IT FAILED TO START AND THE KEY WAS NOT RECOGNIZED IN THE IGNITION. ALSO, THE 6 SPEED AUTOMATIC TRANSMISSION FAILED TO SHIFT APPROPRIATELY AND THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON DUE TO THE FAILURE. THERE WAS ALSO A SUDDEN LOSS OF EPS AND THE STEERING ASSIST FAULT WARNING INDICATOR FLASHED. THE VEHICLE BECAME DIFFICULT TO STEER INTERMITTENTLY. THE DEALER (DAVE KNAPP FORD LINCOLN, 500 WAGNER AVE, GREENVILLE, OH 45331, (800) 717-3673) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND TWO MANUFACTURER SERVICE CAMPAIGNS (TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL - 14M01, TRANSMISSION CONTROL MODULE EXTENDED COVERAGE). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/03/17*LJ

Mileage: 60,000

THE CAR WOULD GET SHAKY AT TIMES WHEN DRIVING, AND THEN YESTERDAY, IT WOULDN'T GO INTO REVERSE. LATER, I TRIED TO START IT, AND IT WOULDN'T START. I DISCONNECTED THE BATTERY AND RECONNECTED IT, THEN THE CAR STARTED AND WENT INTO REVERSE. LATER, IT WENT INTO REVERSE, AND THEN IT WOULDN'T GO INTO DRIVE. IT HAS AN AUTOMATIC TRANSMISSION. I TOOK IT IN AND WAS TOLD IT NEEDS A WHOLE NEW TRANSMISSION. APPARENTLY THIS IS A COMMON PROBLEM WITH THESE VEHICLES. THE VEHICLE WAS NOT IN MOTION WHEN THIS HAPPENED.

Mileage: 78,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE AT A STOP LIGHT, THE VEHICLE JERKED VIOLENTLY AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED FIVE TIMES PER THE SAME RECALL FOR THE CLUTCH PACK ASSEMBLY FAILURE. THE VEHICLE WAS NOT REPAIRED THIS TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

OUR FAMILY TOOK PART IN THE RECALL CAMPAIGN THAT WAS DUE TO DEFECTIVE TRANSMISSIONS FORD SOLD PREVIOUSLY. (THIS CAMPAIGN WAS NOT EASY TO DISCOVER). THE CAR WOULD STOP IN THE MIDDLE OF TRAFFIC RANDOMLY, AND STILL DOES AFTER THE DEALERSHIP APPLIED THE FIXES FORD SUGGESTED. MY MOTHER EXPERIENCED TOTAL POWER LOSS TWICE AND WAS ALMOST IN TWO ACCIDENTS BECAUSE OF THAT. (THE PROBLEM STILL PERSISTS). THERE ARE ONLY 54,000 MILES ON THE CAR AND IT IS IN GREAT PHYSICAL CONDITION.

Mileage: 54,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE TRANSMISSION CLUTCH. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE INDEPENDENTLY REVERSED WHILE BEING OPERATED IN THE DRIVE GEAR. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

Mileage: 79,000

CAR WAS PARKED. STARTED THE CAR AND PUT IT IN REVERSE TO PULL OUT OF PARKING SPOT. THE CAR ROLLED FORWARD, THE STEERING LOCKED AND ALL BRAKES BECAME DISABLED. HAD TO OPEN DOOR AND ROLL OUT OF THE MOVING CAR BECAUSE IT WAS HEADED FOR A LAKE. THE GROUND FLATTENED OUT AND CAR STOPPED.. STARTED CAR AND EVERYTHING WORKED NORMALLY. IN ADDITION, IT WILL ROLL BACKWARDS WHILE IN DRIVE ON A VERY SLIGHT INCLINE. THIS CAR IS DANGEROUS. FORD: DO THE RIGHT THING BEFORE SOMEONE IS KILLED.

Mileage: 65,000

1 THE POWER STEERING STOPS WORKING AND HARD TO STEER 2. THE TRANSMISSION SHUTTERS AFTER GETTING IT REPAIRED FOR THE THIRD TIME

Mileage: 138,000

ON 10/23/2015 AT 51,289 MILES, I TOOK THE CAR IN BECAUSE THE CAR INTERMITTERLY WOULD NOT START & WHEN TAKING OFF FROM 1ST TO 2ND GEAR, IT WAS JERKY. I WOULD HAVE TO LET OFF THE GAS. I ALSO EXPERIENCED A RUBBING & SCRAPING SOUND THAT I FOUND OUT IS WHAT THEY SAID WAS THE TRANSMISSION CLUTCH SHUDDERING. THE CLUTCH & TCM (TRANSMISSION CONTROL MODULE) WERE REPLACED UNDER THE FORD TECHNICAL SERVICE BULLETINS TSB15-0120 & TSB-15-0121. ON 10/12/2016 AT 71,906 MILES, I TOOK THE CAR BACK INTO THE SAME LOCAL FORD DEALER FOR SHUDDERING AGAIN. THEY REPLACED THE CLUTCH AGAIN & REPROGRAMMED THE PCM/TCM & PREFORMED AN ADAPTIVE LEARN PROCEDURE. I STILL EXPERIENCE A GRINDING SOUND MAINLY WHILE TURNING, BUT HAVE BEEN ASSURED THAT IT IS NORMAL & NOT AN ISSUE. MY MOST RECENT ISSUE IS MY AIRBAG LIGHT CAME ON STATIONARY (NO FLASHING). I CURRENTLY HAVE LESS THAN 80,000 MILE ON THE CAR. I TOOK IT INTO MY LOCAL FORD DEALER & THE CAR GAVE CODE DTC B00C2-11-OCSM (RIGHT FRONT SEATBELT RETRACTOR ASSEMBLY SHORTED). IT WILL COST OVER $700 TO REPLACE!!! I WAS TOLD IF I AM IN AN ACCIDENT WHERE THE AIRBAGS NEED TO DEPLOY, THEY WILL NOT DEPLOY......NONE OF THEM! LESS IMPORTANT PROBLEMS I'VE EXPERIENCED IS THE MANUAL LUMBAR IN THE DRIVER SEAT BROKE & THE "BEAUTY RING" AROUND THE HEADLIGHT SWITCH CRACKED. FORD DOES NOT SELL JUST THAT PIECE. YOU HAVE TO BUY THE WHOLE COVER THAT ALSO GOES AROUND THE AIR VENT RIGHT ABOVE IT EVEN THOUGH THEY ARE SEPARATE PIECES CLIPPED TOGETHER, WHICH IS $45.

Mileage: 51,289

I'M CURRENTLY ON MY 4TH POWERSHIFT TRANSMISSION. I GET A NEW ONE INSTALLED YEARLY DUE TO UNSAFE DRIVING HAZARDS IT CAUSES. JERKING, HESITATION, ROLLING BACKWARDS ON SLIGHT INCLINES. SEVERAL TIMES WHILE DRIVING AT HIGHWAY SPEEDS THE POWERSHIFT TRANSMISSION SLIPPED OUT OF GEAR AND I HAD NO SPEED CONTROL. VERY SCARY! FORD KEEPS INSTALLING A NEW TRANSMISSION BUT, IT NEVER FIXES THE PROBLEM. THEY DID INCREASE MY WARRANTY TO 100,000 MILES. I INTENDED TO KEEP THIS CAR FOR MY TEENAGE DAUGHTER WHEN SHE STARTS TO DRIVE BUT, I WOULD NEVER TRUST HER LIFE WITH THIS CAR. I CAN'T TRADE IT IN BECAUSE ALL DEALERS KNOW THIS CAR IS A LEMON.

Mileage: 62,000

2012 FORD FOCUS SE 65K MILES: AUTOMATIC TRANSMISSION STOPS SUDDENLY LOOSING POWER AND CAN CAUSE AN ACCIDENT WHEN YOU GO ON THE HIGHWAY OR ON BUSY STREET. SHIFT GEAR GET LOST AND SPEED, VELOCITY AND ACCELERATION DECREASE. WHEEL BEARINGS MAKE A LOT OF NOISE ON THE REAR TIRES LIKE IF THEY GOING TO FLY OUT OF THE CAR. RADIATOR HAVE A HAIR LINE CRACK SO IS LEAKING COOLANT. NOTE: THE CAR IS WELL MAINTAINED AND HAVE ALL MAINTENANCE MADE ON TIME. NO ABUSIVE DRIVING. WHAT HAPPEN FORD???&#128545; NO QUALITY AT ALL!!!

Mileage: 65,000

VEHICLE WAS STATIONARY WHEN I TURNED THE CAR ON. STEERING COLUMN LOCKED UP AND THE CAR STARTED BEEPING AND PRESENTED THE WARNING "SYSTEM CHECK STEERING ASSIST FAULT SERVICE REQUIRED." THIS ONLY HAPPENS WHEN THE VEHICLE IS STATIONARY AND NOT IN MOTION. IN ORDER TO STOP THE ABOVE ISSUE, I HAD TO TURN THE CAR OFF AND BACK ON AND THEN THE STEERING WOULD UNLOCK.

Mileage: 60,000

MY FIRST ISSUE WITH THE VEHICLE IS A MALFUNCTIONING HORN AND FRONT PASSENGER SIDE WINDOW. THEN THE TRANSMISSION FAILED ON ME WHILE I WAS DRIVING. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP FOR SERVICE. FORD REPLACED THE TRANSMISSION AFTER HAVING THE CAR FOR ABOUT A MONTH. THE DEALERSHIP SAID THEY ALSO FIXED THE HORN. BUT THAT IS NOT THE CASE. THE HORN IS STILL NOT WORKING. I DON'T USE THE HORN MUCH, BUT I REALIZED HOW DANGEROUS NOT HAVING ONE CAN BE LAST WEEK. I HAD TO SIGNAL A VEHICLE BACKING UP INTO THE MAIN ROAD IN ORDER TO AVOID A COLLISION. SINCE MY HORN WAS NOT WORKING, I HAD TO SWERVE. THE VEHICLE IS BACK AT THE DEALERSHIP FOR SERVICE. THE VEHICLE HAS BEEN THERE FOR 3 DAYS AND THEY STILL HAVE NOT UPDATED ME ON THE STATUS OF MY VEHICLE.

Mileage: 40,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, A GREEN AND RED LIGHT FLASHED ON THE INSTRUMENT PANEL. THE VEHICLE'S DOWNHILL INDICATOR ILLUMINATED WITHOUT BEING ACTIVATED. THE VEHICLE REVVED AND SHIFTED INTO NEUTRAL. THE CONTACT STATED THAT THE VEHICLE EVENTUALLY RETURNED TO NORMAL. OTHER TIMES, THE CONTACT WOULD HAVE TO TURN OFF THE VEHICLE AND RESTART IT A FEW TIMES UNTIL IT RETURNED TO NORMAL. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

Mileage: 71,000

RECENTLY, ON MARCH 18, 2017 I WAS DRIVING MY CAR AGAIN ON MAJOR ROADWAY AND ALL OF A SUDDEN THE 'ENGINE LIGHT' COMES ON IN THE CAR AND THE CAR COMES TO A COMPLETE STOPPED IN THE MIDDLE OF ME DRIVING IN WHICH ALMOST CAUSED A MAJOR ACCIDENT OUT OF MY CONTROL. I TURNED THE CAR OFF AND SAT WITH MY HAZARD LIGHTS ON FOR A FEW MINUTES. I RESTART THE VEHICLE IN WHICH THE 'ENGINE LIGHT' WAS STILL ILLUMINATED AND THE VEHICLE WAS BARELY MOVING UPON ACCELERATION. I WAS ABLE TO GET IT TO FIRESTONE COMPLETE AUTOCARE LOCATED AT 7320 ELGIN ST, PHILADELPHIA, PA 19111. I ASKED THEM IF THEY COULD CHECK TO SEE WHAT THE ISSUE MAY BE WITH MY VEHICLE. THEY INFORMED ME THAT THE TRANSMISSION CONTROL MODULE APPEARED TO BE FAILING AGAIN AND THAT I SHOULD TAKE MY VEHICLE TO THE DEALER DUE TO THE PAST RECALL. I DID EXTENSIVE RESEARCH ON THIS DPS6 AUTOMATIC TRANSMISSION. ALTHOUGH, THE TRANSMISSION IS SUPPOSED TO BE AUTOMATIC, IT ACTUALLY OPERATES AS A MANUAL TRANSMISSION. THE CAR DRIVES LIKE A MANUAL VEHICLE. THIS ISSUE IS EXTREMELY URGENT AND OPERATION OF THIS VEHICLE IS EXTREMELY DANGEROUS DUE TO THE FACT THAT YOU DO NOT KNOW WHAT IT MAY DO NEXT. ALSO, DUE TO THE FACT THAT FORD TECHNICIANS CONTINUE TO STATE THAT THIS ISSUE IS NOT FIXABLE. AT THIS POINT, I NO LONGER WANT THIS VEHICLE AND WOULD LIKE TO KNOW MY OPTIONS ABOUT FULL REFUND OR OPTION OF ANOTHER VEHICLE. I HAVE ALSO CONTACTED LEMON LAW IN REGARDS TO THESE ISSUES IN WHICH THERE ARE HUNDREDS AND THOUSANDS OF OTHERS WHO HAVE HAD THE SAME ISSUES WITH THE SAME VEHICLE ALONG WITH OTHER MODELS SUCH AS THE FIESTA. CONSUMERS SHOULD BE ABLE TO TRUST THAT A COMPANY WOULD SELL US A SAFE VEHICLE RATHER SUCH A HAZARDOUS ONE. I AM EXTREMELY CONCERNED AND AM LOOKING FOR AN ANSWER FOR MY ISSUES WITH THIS VEHICLE BEFORE THIS HAS TO PROCEED TO LEGAL ACTION.

Mileage: 114,400

THE TRANSMISSION CONSTANTLY SHUDDERS, SHAKES AND GRINDS. SOMETIMES IT WON'T EVEN GO INTO GEAR. IT FEELS EXTREMELY UNSAFE.

Mileage: 156,000

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROGRAMMING ISSUES. *SMD THE CONSUMER STATED THE MODULAR SWITCH WAS REPLACED. THE CONSUMER STATED THE VEHICLE WAS AT THE DEALER SIX TIMES FOR THE SAME TRANSMISSION ISSUE. THE VEHICLE WOULD NOT MOVE, WHEN HE PRESSED THE ACCELERATOR PEDAL. *JB

MY 2012 FORD FOCUS HAS BEEN NOTHING BUT A PIECE OF JUNK. THE TRANSMISSION HAS BEEN REPLACED 5 TIMES. I CONTINUE TO HAVE PROBLEMS WITH SHIFTING, ACCELERATION, LUNGING FORWARD, HESITATION, AND OVERALL PERFORMANCE ISSUES ON THE TRANSMISSION. THE LAST TRANSMISSION ( CLUTCH SYSTEM ) WAS INSTALLED BY PAUL MILLER FORD IN LEXINGTON KY. I REPORTED PROBLEMS WITH THE SAME ISSUES ON THE TRANSMISSION. EACH TIME I DROPPED MY VEHICLE AT THE SERVICE CENTER, I WAS TOLD "EVERYTHING LOOKS GOOD, WE SHOW EVERYTHING IS WITHIN PARAMETERS, NO PROBLEMS FOUND." WHAT A LOAD OF CRAP. I TAKE IT BACK FOR THE SAME PROBLEM AND OOPS, "WE ARE SORRY BUT THE TEST WE RAN FAILED." YOU WILL HAVE TO PAY TO REPLACE YOUR TRANSMISSION. WHEN I ASKED IT FORD HAS FIGURED OUT HOW IT FIX THE PROBLEM WITH THE TRANSMISSION, I RECEIVED NO ANSWER, ONLY THAT " WE ARE SO SORRY ABOUT MY TRANSMISSION. I CALLED CUSTOMER SERVICE TO OPEN UP A CASE (#CAS11662039) AND WAS BASICALLY TOLD THE SAME THING, " WE ARE SORRY, WE DON'T HAVE ANY PROGRAMS THAT HELP PAY FOR FIXING YOUR TRANSMISSION, BUT HANG ON TO YOUR RECEIPT AND IF THERE IS A RECALL YOU CAN GET YOUR $ BACK." ALSO, PAUL MILLER FORD REFUSES TO PROVIDE ME WITH A LIST OF PARTS INSTALLED ON MY VEHICLE EACH TIME TRANSMISSION WAS REPLACED, THIER COMPUTOR WOULD BE HAVING PROBLEMS EACH TIME MY TRANSMISSION WOULD BE REPLACED. WHY HASNT THERE BEEN A RECALL ON MY 2012 FORD FOCUS IF THERE IS NO WAY TO FIX THE TRANSMISSION?

WAS DRIVING DOWN FREEWAY AT 65MPH. RPMS SHOOT PAST 5 AND CAR ACCELERATES ON ITS OWN UP TO 80MPH. CARS MESSAGE SCREEN READ "TRANSMISSION MALFUNCTION- SERVICE NOW". I WAS ABLE TO PULL OVER TO THE LEFT - AS THERE WAS TRAFFIC. WAS ABLE TO GET OFF HIGHWAY BUT COULD ONLY GET MY CAR TO GET AS FAST AS 30MPH BEFORE THE RPMS WERE PAST 5 AGAIN. FORD REPLACED TRANSMISSION COMPUTER MODULE. DROVE CAR FOR ~HOUR AND A HALF NEXT DAY. CAR IS JERKING FORWARD WORSE THAN BEFORE. SHAKING IN THE TRANSMISSION. WOULD ACCELERATE ~5MPH ON ITS OWN. HAPPENED 5 TIMES DURING THE DURATION. DOESN'T MATTER IF YOU'RE IN MOTION OR STATIONARY - THIS CAR HAS A MIND OF ITS OWN AND I'M SCARED TO DRIVE IT. I'M POSITIVE HAD SOMEONE BEEN IN FRONT OF MY ON THE FREEWAY, WHEN IT ACCELERATED TO 80MPH ON ITS OWN, I WOULD HAVE REAR ENDED THEM.

Mileage: 74,000

02 SENSOR READING WANT GO OUT AFTER 02 REPLACEMENTS AND TRANSMISSION ALL OF A SUDDEN WANT GO IN REVERSE.

Mileage: 109,000

I GOT IN MY CAR, BUT IT IN REVERSE AND BEGAN BACKING OUT OF MY PARKING SPACE WHEN MY SUDDENLY CAR LOST POWER. THE CAR WAS IN MOTION BUT THE STEERING WHEEL AND BRAKE PEDAL LOCKED UP AND I COULD NOT STEER OR STOP MY CAR FROM GOING BACKWARDS AND I HIT A PARKED CAR IN THE PARKING DECK AT SCHOOL AS A RESULT. THE CODE ON MY DASH WAS (I) STEERING ASSIST FAIL. I TURNED THE CAR OFF AND ON SEVERAL TIMES BEFORE THE STEERING WHEEL AND BREAK RELEASED AND I WAS ABLE TO GAIN CONTROL OF THE CAR AGAIN. THIS IS THE 3RD TIME IN 2 WEEKS IT HAS DONE THIS (JAN 28, FEB 2 AND FEB 8). ALL THREE TIMES THE CAR HAS BEEN IN MOTION AND IN REVERSE GEAR. I CONTACTED FORD CORPORATE OFFICES AND THE FORD DEALERSHIP WHERE I PURCHASED THE CAR FROM AND THEY SAID THERE IS NOTHING THEY CAN DO UNLESS THE CAR DUPLICATES THE PROBLEM IN THEIR PRESENCE.

Mileage: 88,500

AUTOMATIC TRANSMISSION DISENGAGES WHILE TRAVELING AT SPEED. CARD ROLLS BACKWARD ON ANY TYPE OF HILL. I HAVE BEEN DRIVING AND WAS PASSING A VEHICLE ON A 2 LANE ROAD AND HAD THE TRANSMISSION DISENGAGE AND NARROWLY AVOIDED AN ACCIDENT AS THERE WAS NO POWER TO THE DRIVE WHEELS TO GET BACK INTO THE TRAFFIC LANE. THIS CAR HAS BEEN IN MULTIPLE TIMES FOR TRANSMISSION WORK. THE TCM AND AUTOMATIC CLUTCH REPLACED WITH ANOTHER FAULTY TCM & AUTOMATIC CLUTCH. THIS MODEL OF TRANSMISSION IS A DANGER TO THE DRIVING PUBLIC. *TR

Mileage: 99,000

AUTOMATIC TRANSMISSION DISENGAGES WHILE TRAVELING AT SPEED. CARD ROLLS BACKWARD ON ANY TYPE OF HILL. I HAVE BEEN DRIVING AND WAS PASSING A VEHICLE ON A 2 LANE ROAD AND HAD THE TRANSMISSION DISENGAGE AND NARROWLY AVOIDED AN ACCIDENT AS THERE WAS NO POWER TO THE DRIVE WHEELS TO GET BACK INTO THE TRAFFIC LANE. THIS CAR HAS BEEN IN MULTIPLE TIMES FOR TRANSMISSION WORK. THE TCM AND AUTOMATIC CLUTCH REPLACED WITH ANOTHER FAULTY TCM & AUTOMATIC CLUTCH. THIS MODEL OF TRANSMISSION IS A DANGER TO THE DRIVING PUBLIC. *TR

Mileage: 99,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE FAILURE CONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

I'VE HAD MULTIPLE TRANSMISSION/CLUTCH ISSUES AND IT CONTINUES NO MATTER WHAT TEMPORARY FIX FORD GIVES. I'VE HAD 2 CLUTCHES PUT IN AND MULTIPLE TRIPS TO THE DEALERSHIP FOR SHAKING AND THE CAR JERKING AND ALSO THE CAR WONT SHIFT SOMETIMES AND ACCELERATES OUT OF NOWHERE. TODAY, AND THE REASON I'M COMPLAINING, MY TRANSMISSION STARTED ACTING UP AND THEN MY "TRANSMISSION MALFUNCTION" LIGHT CAME ON AND AND THE CAR JERKED AND WOULDNT SHIFT AND CAUSED ME TO ALMOST LOSE CONTROL. THIS TRANSMISSION ISSUE NEEDS TO BE RESOLVED. I INLY HAVE ONE PICTURE BUT HAVE ALL THE SERVICE RECORDS

Mileage: 59,700

VEHICLE DISENGAGES AND LEAVES YOU STRANDED RIGHT WHERE YOU SET, NO MATTER IF THE GEAR SHIFT IS IN DRIVE, PARK, REVERSE, OR SPORT IT DISENGAGES WITHOUT WARNING. THIS HAS HAPPENED TO ME NUMEROUS TIMES. ONCE, PULLED INTO GAS STATION TO GET GAS AND PUT VEHICLE INTO PARK, GOT OUT, FILLED TANK THEN GOT BACK INTO CAR AND PUT INTO DRIVE AND, NOTHING. TRANSMISSION WOULD NOT ENGAGE. ANOTHER TIME, DRIVING ON INTERSTATE AND SAME THING, DISENGAGES THEN WOULD LUNGE THEN DISENGAGE COMPLETELY, STRANDED ON THE HIGHWAY. ANOTHER TIME, AND THIS HAS HAPPEN SO MUCH THAT NOW I TRY TO TIME MYSELF WHILE APPROACHING TRAFFIC SIGNALS AS TO PREPARE MYSELF AS IF IT WHERE GOING TO LOSE POWER EVERY TIME. THESE TIMES YOU WILL BE SETTING IN TRAFFIC AT A LIGHT OR JUST RUSH HOUR BUMPER TO BUMPER AND THE LIGHT CHANGES OR TRAFFIC STARTS TO MOVE AND WITHOUT WARNING TRANSMISSION, DISENGAGES. STRANDED, IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC. I AM SURPRISED WITH ALL THE PROBLEMS THAT I SEE EVERYONE IS HAVING WITH THESE VEHICLES PERTAINING TO THE TRANSMISSIONS, SOMEONE HASN'T BEEN KILLED. THIS PROBLEM ISN'T A SECRET ANYMORE. JUST GOOGLE FORD FOCUS TRANSMISSION PROBLEMS! THE NHTSA NEEDS TO "(AS A FEDERAL AGENCY, NHTSA REGULATES THE SAFETY OF MOTOR VEHICLES AND RELATED EQUIPMENT)" DO WHAT IS RIGHT FOR THE CONSUMER. CALL FORD MOTOR OUT ON THIS ISSUE AND MAKE THEM STAND BEHIND THEIR PRODUCT THAT ARE SELLING. GO TO HTTP://WLOS.COM/NEWS/NEWS-13-INVESTIGATES/FORD-SUED-OVER-FAULTY-TRANSMISSIONS-IN-SOME-FOCUS-FEISTAS THIS PRETTY MUCH EXPLAINS IT. THIS IS WHY FORD STOPPED USING THIS TRANSMISSION IN END OF 2015. THERE IS NO FIXING IT! IT IS A DEFECTIVE DESIGN ISSUE AND THEY KNOW IT. AND AS FAR AS THE WHEN DID THIS HAPPEN BOX AT THE BOTTOM OF THIS PAGE, THESE AREN'T ISOLATED INCIDENTS, THIS HAPPENS OFTEN AND TO MOST PEOPLE WHO OWN THESE CARS MANUFACTURED WITH THIS TRANSMISSION BETWEEN 2011-2015. *TR

Mileage: 12,000

I PURCHASED MY 2012 FORD FOCUS IN JULY OF 2016 WITH 29,000 MILES ON IT AND I WAS AWARE OF THE TRANSMISSION PROBLEMS WHEN PURCHASED. HOWEVER WAS NOT NOTIFY ABOUT MY DOOR LATCHES UNABLE TO CLOSE. APPARENTLY OCTOBER 3, 2016 FORD DECIDED TO SEND OUT A RECALL LETTER CLAIMING THAT MY DOORS WON'T CLOSE WHILE DRIVING OR JUST WON'T CLOSE. ASKED ME TO TAKE MY CAR TO THE NEAREST DEALERSHIP TO GET MY CAR REPAIRED. MY BACK DRIVER DOOR JUST STOPPED CLOSING COMPLETELY, I DAMAGED MY SIDE OF THE DOOR FROM STOPPING THE DOOR FROM COMING OPEN. MY NEAREST DEALERSHIP TOLD ME THAT PARTS WEREN'T AVAILABLE FOR MY CAR AND THAT I'LL HAVE TO WAIT UNTIL NEXT YEAR TO GET MY CAR FIXED. I BEGGED THEM TO DO AT LEAST SOMETHING TO KEEP MY CAR DOORS CLOSE AND THEY TIED MY SEATBELT TO MY BACK CAR DOOR TO PREVENT THE DOOR FROM OPENING. HOWEVER MY FRONT PASSENGER DOOR STILL OPENED AND STAYED OPEN RANDOMLY WHICH CAUSE A FEW OF MY FRIENDS TO FALL OUT OF IT! MY CAR WAS LIKE THAT FOR ABOUT THREE MONTHS. THEN THEY FINALLY "FIXED" IT BY PUTTING REPLACEMENT PARTS ON IT UNTIL THE ACTUAL PARTS BECOME AVAILABLE SOMETIME THIS YEAR. MY FRONT PASSENGER DOOR IS EVEN WORST THAN BEFORE. USUALLY IT TAKES ME SLAMMING THE DOOR THREE TIMES BEFORE IT CLOSED, BUT NOW IT TAKES MORE THAN THREE TIMES AND I HAVE TO SLAM HARDER!!! I'VE HAD ENOUGH OF DEALING WITH THIS CAR, I THINK IT SHOULDN'T BE DOING THAT WHEN IT WAS ALMOST NEW!!!! ALSO THEY STILL WON'T DO ANYTHING WITH THE TRANSMISSION BECAUSE OF THE "PARTS" WHICH I THINK THERE'S NOT GOING TO BE ANY PARTS. I DON'T EVEN KNOW WHAT I PURCHASED, IF MY TRANSMISSION DOESN'T WORK OR MY DOORS DON'T CLOSE HOW CAN ANYONE CONSIDERING THIS A CAR?!?! WHAT DID I BUY?!?! THIS IS OUTRAGEOUS!!! I DON'T KNOW IF ONE DAY IF MY FRONT DRIVING DOOR WILL COME OPEN AND I'LL BE FLYING OUT SOMEWHERE DEAD ON THE HIGHWAY. I JUST DON'T FEEL SAFE AND I WISH SOMEONE WOULD DO SOMETHING ABOUT THIS! *TR

THE VEHICLE LOSES POWER EVEN THOUGH IT IS STILL IN DRIVE; ENGINE STILL RUNNING FINE, TRANSMISSION IS NOT. MAKES NO DIFFERENCE WHERE THE VEHICLE IS DRIVEN; HIGHWAY, CITY STREET, TURNING, THE TRANSMISSIONS SIMPLY SLIPS OUT OF GEAR. YIKES.. DRIVING ON HIGHWAY AND LOST POWER, YET ENGINE STILL RUNNING. LIKE TRANSMISSION IS SLIPPING OUT OF GEAR INTO NEUTRAL BUT STILL IN DRIVE. ALSO, TURNING INTO DRIVEWAY AND DID IT AGAIN. *TR

Mileage: 71,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 TO 40 MPH AND WHEN THE GEAR SHIFTER WAS PLACED INTO THE DRIVE AND/OR REVERSE POSITIONS, THE VEHICLE SHUTTERED AND THE DISPLAY PANEL INDICATOR ILLUMINATED AND DISPLAYED "HOT HOT PULL OVER". THE VEHICLE WAS PULLED OVER, RESTARTED AND DRIVEN TO THE DEALER. IT WAS DIAGNOSED THAT THE TRANSMISSION AND CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 03/07/17*LJ *CN

Mileage: 22,000

I WAS ON MY WAY HOME VIA TYPICAL CITY STREETS AND THE CAR'S TRANSMISSION WOULD NOT CATCH GEAR AFTER COMING TO A STOP AT A STOP SIGN. IT FELT LIKE THE CAR WAS IN NEUTRAL. I WAS ABLE TO PULL INTO A PARKING LOT TO LOOK UNDER THE CAR AND SEE IF THERE WAS ANY VISUAL DAMAGE. NOTHING VISUAL BUT THERE WAS A SLIGHT BURNING SMELL COMING FROM UNDER THE HOOD. I TRIED TO DRIVE THE CAR AGAIN BUT THIS TIME IT WOULD NOT SHIFT OUT OF FIRST GEAR. A WARNING APPEARED "TRANSMISSION MALFUNCTION SERVICE NOW" I PUT THE CAR IN NEUTRAL TO GET DOWN THE STREET TO A SAFE PARKING SPOT AND BEFORE COMING TO A STOP THE "TRANSMISSION OVERHEATING" WARNING APPEARED. THIS IS THE SECOND TIME IN 2 YEARS THAT THE CAR HAS HAD THIS PROBLEM. THERE WERE SEVERAL TSB'S ISSUED BY FORD FOR THE TRANSMISSION ON THE FOCUS AND I HAD MY CAR SERVICED ACCORDINGLY SO I WAS ASSUMING THE PROBLEMS WERE FIXED.

Mileage: 147,400

TAKATA RECALL SO I WAS TOLD AFTER HAVING MULTIPLE PROBLEMS WITH MY VEHICLE AFTER BOB LOWTH FORD SELLING ME IT THAT SOME PARTS ARE ON RECALL AND I HAVE SMALL CHILDREN I DON'T WANT TO PUT IN RISK IF ANYTHING HAPPENS DURING THE WINTER WEATHER HERE IN MN FOR INSISTENCE MY ENGINE LIGHT CAME ON AND IT STARTED FEELING LIKE IT WANTED TO DIE OUT ON US EARLY MORNING AROUND 7:30 AM CENTRAL TIME SO I ALWAYS TRY TO MAKE SURE THAT MY SMALL CHILDREN HAVE BLANKETS IN CASE WE DIE OUT IN -20 WEATHER. *TR

Mileage: 85,562

PULLING TO A STOP LIGHT, AS THE TRANSMISSION DOWNSHIFTED, IT JERKED REALLY HARD TWICE. WHEN THE LIGHT CHANGED, WE DROVE OFF, IT WOULDNT SHIFT OUT OF FIRST GEAR. IT HAD NO REVERSE. TOWED TO THE DEALER, THEY PLACED A TCM ON IT WITHOUT TESTING IT FIRST, SAID IT WAS FINE, WE DROVE 3.5 HOURS AND WERE NOW A TOTAL OF 6 HOURS FROM HOME WHEN IT STARTED FEELING RESTRITCIVE WHILE DOING 75 ON THE INTERSTATE AT MIDNIGHT IN THE RAIN. MY HUSBAND THOUGHT IT WAS ROAD NOISE, BUT THEN IT WOULDNT PULL THE CAR AT ALL AND WAS SLOWING DOWN. AT THIS POINT, IT HAD NO MOVEMENT FORWARD OR BACKWARDS. WE HAD IT TOWED TO THE DEALER IN BOWLING GREEN KY, SPENT 3 DAYS IN A HOTEL FOR THEM TO LEAD US ON THAT THERE WAS POTENTIAL FOR FORD TO FIX THE NOW NOT COVERED TRANSMISSION. THE CAR HAS 47000 MILES ON IT. THEY EVEN TRIED TO SELL US A NEW CAR! THE CAR WAS THEN TOWED BACK TO THE DEALER IN GREENWOOD INDIANA FOR POTENTIAL REPAIR. THEY DIDNT CHECK THE FLUID IN IT, THEY DIDNT CHECK THE FAILURE CODES, THEY JUST PUT A TCM ON IT AND SAID IT WAS GOOD TO GO, WHEN CLEARLY IT WASNT.

Mileage: 47,003

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO STEERING CONTROL MODULE RECALL REPAIR ISSUES, TRANSMISSION PROBLEMS AND WINDSHIELD MOTOR MALFUNCTION. *SMD THE CONSUMER STATED ON THE NIGHT OF NOVEMBER 12, 2016, A SAFETY WARNING LIGHT APPEARED ON THE DASH. WHEN HE TRIED DRIVING ABOUT 12 MILES HOME, HE HAD NO POWER STEERING. THE PROBLEM DID NOT OCCUR AGAIN. ON MONDAY NOVEMBER 14, 2016 THE CONSUMER STOPPED BY A NON-FORD GARAGE. NO WORK WAS PERFORMED. HOWEVER, THE MECHANIC STATED THE PROBLEM WAS THE STEERING CONTROL MODULE. THE MECHANIC SUGGESTED TAKING THE VEHICLE TO THE DEALER. UPON INSPECTION, THE DEALER CLAIMED THERE WAS NO PROBLEM, BUT TO BRING THE VEHICLE BACK, IF THE LIGHT CAME ON AGAIN. THE DEALER INFORMED THE CONSUMER THREE WERE NO TRANSMISSION PROBLEM. HOWEVER, IN MARCH 2016, THE CONSUMER EXPERIENCED A TRANSMISSION PROBLEM. THE DEALER STATED THE PROBLEM WAS DUE TO A WEAK BATTERY. THE PROBLEM OCCURRED AGAIN AND THE DEALER STATED IT WAS THE FAULT OF THE ALTERNATOR NOT SENDING ENOUGH CURRENT TO THE MODULE. THE PROBLEM CONTINUED. ON JULY 4, 2016, THE TRANSMISSION LIGHT ILLUMINATED. THE CONSUMER USED THE OFF KEY PROCEDURE, TO PUT THE VEHICLE INTO GEAR, BUT THE LIGHT REMAINED ON. *JB

LOST POWER STEERING TO VEHICLE, UNABLE TO DRIVE DUE TO SAFETY CONCERNS. TRANSMISSION HESITATES WHEN DRIVEN OR WHEN GASING FROM A STOP.

Mileage: 79,400

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THE SPEED SUDDENLY DECREASED. THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

Mileage: 51,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SHUDDERED AND HESISTATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS FOR DIAGNOSTIC TESTING. COMPONENTS IN THE TRANSMISSION WERE REPLACED AND THE SOFTWARE WAS UPDATED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

Mileage: 2,000

MY FORD FOCUS AUTOMATIC TRANSMISSION SHUDDERS AND HESITATES WHEN SHIFTING.IT HAS BEEN TO THE DEALER FOUR TIMES.THERE HAVE BEEN UPDATES DONE TO THE COMPUTER.IT STILL HAS THE SAME ISSUES.

Mileage: 40,100

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE GRADE ASSIST WARNING LIGHT ILLUMINATED AS THE VEHICLE INDEPENDENTLY REVVED. THE CONTACT STATED THAT THE VEHICLE WAS BROUGHT TO A STOP HOWEVER, IT CONTINUED TO REV INDEPENDENTLY AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

I HAVE TAKEN MY 2012 FORD FOCUS TO THE LOCAL DEALERSHIP 3 TIMES, 2 TIMES BY A LETTER SENT TO ME WANTING ME TO BEING MY CAR TO THE DEALERSHIP TO HAVE THE KAM RESET AND THE PCM REPROGRAM BECAUSE THE SHAKEN AND SHUDDERS WHEN ACCELERATING AND THE 3TH TIME THE SAME THING AGAIN. NOW THE CAR IS DOING THE SAME THING AGAIN UP TO A SPEED OF ABOUT 20-25 MPH THE SHAKING AND SHUDDERS AND NOISE STOP.

AFTER WE GOT THE RECALL DONE ON THE CAR FOR THE TRANSMISSION MODULE. THE CAR HAS BEEN HAVING A POPPING AND STATIC NOISE COMING FROM THE RADIO AND SPEAKERS WHEN THE CAR IS ON OR SHUT OFF. *TR

MY CAR IS IN THE FOURTH TIME FOR TRANSMISSION RELATED ISSUES. ALSO THIS TIME THE CHECK ENGINE LIGHT CAME ON. BILL BROWN FORD IN LIVONIA MI DIAGNOSED THE PROBLEM AS A FAILING CATALYTIC CONVERTER. THIS IS A KNOWN PROBLEM WITH THE FOCUS, BUT FORD HASN'T DONE ANYTHING ABOUT IT. I'VE RESEARCHED THE ISSUE ON LINE AND THERE ARE MANY COMPLAINTS ABOUT THE CATALYTIC CONVERTER. I ALSO HAVE A FRIEND WHO IS A MECHANIC AT A FORD DEALERSHIP AND HE SAID FORD IS QUITE AWARE OF THE PROBLEM. TWO YEARS AGO I WAS ALMOST REAR ENDED WHEN THE CAR SUDDENLY WENT OUT OF GEAR AND THE CHECK ENGINE LIGHT CAME ON AND FLASHED A WARNING. FORD REPLACED THE TCU. THE CAR IS NOW HESITATING AGAIN ALONG WITH SHUTTERING WHEN ACCELERATING.

MY 2012 FORD FOCUS SHUDDERS, SLOW TO ACCELERATE AND GRINDS WHEN ACCELERATING. I HAVE LOSE POWER MUTLIPLE TIMES AS I AM SLOWING TO A STOP AND LOST POWER COMPLETE IN MAY 2016. THE CLUTCH WAS REPLACED AND NOW DECEMBER 2016 SAME PROBLEM. THE DEALERSHIP SAYS I MUST PAY FOR THE REPAIR, ALTHOUGH SHOULD THE CLUTCH LAST LONGER THAN 7 MONTHS. THESE ALWAYS HAPPENED IN THE CITY ON EITHER TWO LANES OR FOUR LANES AND MORE OFTEN THAN NOT EARLY MORNING IN BUSY TRAFFIC. I DON'T FEEL CONFIDENT THAT THE CARE WILL RUN CORRECTLY AND SAFELY.

Mileage: 95,623

MY VEHICLE HAS BEEN IN FOR SERVICE 3 TIMES THIS YEAR ALONE FOR THE SAME TRANSMISSION ISSUE. EVERY TIME I GO IN THEY ADJUST SOMETHING OR REPLACE A SMALL PART, BUT NEVER COMPLETELY FIX THE PROBLEM. IT SHUDDERS, HESITATES, BUCKS, AND KIND OF STALLS BECAUSE THE TRANSMISSION IS TRYING TO SHIFT OR MAKING GRINDING NOISES. IT CAN DO IT SPEEDING UP OR SLOWING DOWN OR IN THE MIDDLE OF THE DRIVE, IT IS UNPREDICTABLE. I HAVE HAD THE TRANSMISSION ALSO OVER HEAT AND TELL ME TO PULL OVER ON LARGE BUSY ROADS AND HAVE A LOSS OF POWER WHEN NOT STOPPING FAST ENOUGH. IT IS SCARY WHEN MY CAR IS SHUDDERING GOING NO WHERE AND I AM IN THE MIDDLE OF TRAFFIC OR GOING THROUGH AN INTERSECTION WITH MY 2 KIDS IN THE CAR. FORDS RESPONSE IS TO CONTINUE DRIVING THE CAR, SOME TIMES THEY SAY IT IS WITHIN SPECS AND SOMETIMES THEY SAY THAT I HAVE TO DRIVE IT WHILE I WAIT FOR PARTS TO COME IN, WHICH ARE USUALLY BACK ORDERED. THE SERVICE ADVISER TOLD ME HERSELF THAT SHE WOULDN'T DRIVE THE CAR BUT I AM EXPECTED TO DRIVE IT BECAUSE THEY CAN NOT GIVE ME A LOANER AND THEY HAVE NO PARTS TO FIX MY CAR, AND EVEN WHEN THEY DO "FIX IT" THE SAME PROBLEM STARTS AGAIN WITHIN A COUPLE MONTHS. I THINK THEY ARE JUST WAITING AND RIDING IT OUT UNTIL THE WARRANTY RUNS OUT ON IT. NOW TO TOP IT OFF THERE IS ALSO A RECALL ON THE DOOR LATCHES WHERE THE DOORS CAN JUST OPEN AND THEY ALSO DO NOT HAVE THOSE PARTS. IT IS AN UNSAFE CAR AND A HORRIBLE EXPERIENCE THAT I AM GOING THROUGH. *TR

MY CAR HAS A PROBLEM WITH THE TRANSMISSION AND I FOUND OUT THAT THERE IS A RECALL FROM THE COMPANY. THEY HAVE 3 RECALLS ON THE TRANSMISSION: TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE I CALLED THEM TWICE AND THEY CHECKED MY VIN NUMBER AND THEY FOUND ME ELIGIBLE TO GET MY CAR FIXED AT ONE OF THEIR DEALERS. I TOOK MY CAR THERE AND THE DEALER REFUSED TO FIX MY CAR BECAUSE MY CAR HAS A BRANDED(SALVAGE) TITLE. NOW, IF YOU CAN'T BUILD A CAR RIGHT, LEAVE THIS BUSINESS TO SOMEBODY ELSE.WHEN YOU HAVE ALL THESE FAILURES IN THE TRANSMISSION, THIS TELLS ME THE WHOLE TRANSMISSION IS JUST A SCAM AND IT SHOULDN'T BE THERE.IF A CAR GOT A HIT IN THE TRUNK FAR AWAY FROM THE TRANSMISSION AND DIDN'T EVEN TOUCH IT, WHAT THIS HAS TO DO WITH YOUR MISTAKE. WHY DO I HAVE TO PAY FOR YOUR MISTAKE?DO YOU EVEN KNOW WHAT THIS TRANSMISSION PROBLEM DOES TO THE CAR?HERE IS WHAT HAPPENED,I WAS DRIVING MY CAR ON THE FREEWAY ALMOST 70 MILES/HOUR WITH MY FAMILY AND SUDDENLY MY CAR WAS NOT GOING FORWARD AND ALTHOUGH PUSHING ON THE GAS PEDAL,THE CAR WAS NOT SPEEDING. DO YOU REALIZE THAT ANY CAR FROM BEHIND COULD JUST HIT ME FROM THE BACK BECAUSE I DIDN'T HIT THE BRAKES AND NO BRAKES LIGHTS WERE ON NOR ANY WARNING THAT I WAS SLOWING DOWN.DO YOU KNOW HOW I WAS TERRIFIED TO GO FROM MY LANE TO THE SHOULDER WHILE LOSING SPEED AND ANY TRUCK OR CAR CAN HIT ME AND KILL ME WITH MY FAMILY.NO,YOU DON'T KNOW BECAUSE YOU DON'T CARE ABOUT OTHER PEOPLE'S LIVES. IF YOU CARE YOU WON'T LET THESE CARS RUN ON THE ROADS. 3 FAILURES IN THE TRANSMISSION, 2 OF THEM WILL COVER MY SALVAGE TITLE AND 1 WON'T COVER IT, WHY?? THE WAY I SEE IT IS YOU MESSED UP IN THE TRANSMISSION AND THEY ARE ALL CONNECTED WITH EACH OTHER, WHY DO YOU COVER 2 FAULTS AND NOT THE 3RD ONE? *TR

Mileage: 68,000

MY 2012 FORD FOCUS HAS A TRANSMISSION CLUTCH DEFECT.. MY EXPERIENCE WITH THE PROBLEM HAS BEEN A RATTLE NOISE, DURING LOW GEARS, CHECK ENGINE LIGHT APPEARS OFF AND ON, VEHICLE STALLS AS YOUR DRIVING, SPEEDOMETER GOES UP WHEN YOU ARE IN PARK, AND IT CAUSES THE CAR TO "FLUTTER" IN AND OUT LIKE IT'S ABOUT TO SHUT OFF. I HAVE HAD THE DEFECT FIXED BY THE FORD DEALERSHIP THREE TIMES.. I AM NOW HAVING TAKE THE CAR BACK TO THE DEALERSHIP TO BE FIXED FOR THE FOURTH TIME. I JUST GOT MY CAR BACK FROM BEING FIXED AGAIN FOR THE THIRD TIME. THAT SAME DAY OF PICKING UP MY CAR MY SON AND I STALLED OUT IN THE MIDDLE OF THE INTERSTATE THREE TIMES! MY SON IS 19 MONTHS OLD, AS YOU CAN IMAGINE I WAS FEARING FOR OUR LIFE.. CARS GOING 70+ MILES AN HOUR, GOING PAST YOU, WHILE YOUR STALLED OUT IN THE MIDDLE LANE.. I COULDN'T GET OUT THE VEHICLE WITH MY SON, BECAUSE REMIND YOU, I COULDN'T GET OUT SAFELY, ALL I COULD DO WAS HOPE THE PEOPLE BEHIND ME COULD SEE MY SAFETY HAZARD LIGHTS.. THIS WAS NOT THE FIRST TIME I HAVE STALLED OUT IN THIS CAR.. THIS MAKES STALLING OUT NUMBER 6.. I HAVE A HUGE SAFETY CONCERN WITH THIS CAR. I DON'T FEEL SAFE DRIVING IT, ESPECIALLY WITH MY SON IN THE CAR.. I JUST WANT THE DEALERSHIP TO REPLACE MY CAR.. I WANT TO FEEL SAFE DRIVING AND I AM TERRIFIED TO DRIVE MINE. *TR

Mileage: 92,000

I WAS DRIVING IN TRAFFIC AT APPROXIMATELY 40 MPH. MY VEHICLE LOST ALL POWER. I ALMOST GOT REAR ENDED. MY VEHICLE WILL NOT AUTOMATICALLY SHIFT NOW. IT HAS LACK OF POWER AND IT JERKS AND LUNGES WHILE DRIVING ALSO IT LOST ITS REVERSE GEAR THIS ALL HAPPENED AT THE SAME TIME GET ON TO THE FREEWAY

Mileage: 89,350

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH SHUDDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO MENTIONED THAT SEVERAL OTHER PARTS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,220.

Mileage: 81,220

TRANSMISSION - TRANSMISSION ON LATE MODEL FORD FOCUS IS DANGEROUS. CAR SHAKES, SHUTTERS AND TRANSMISSION WILL NOT GO IN GEAR AT TIME WHEN IN TRAFFIC. CLEAR SAFETY HAZARD THAT VEHICLE IS DANGEROUS WHEN OPERATING AND CONCERNING WHEN CAR HAS MOVEMENT ISSUES IN INTERSECTIONS AND AT STOP LIGHTS. CAR HAS BEEN TO SERVICE CENTER OVER A DOZEN TIMES FOR TRANSMISSION REPROGRAMMING OVER PAST 4 YEARS, CAR HAS RECEIVED THREE CLUTCHES AND NOW OTHER MAJOR COMPONENTS ARE FAILING WITHIN THE TRANSMISSION. CAR RECENTLY BROKE DOWN WHILE DRIVING AND STARTED MISSING GEARS, LURCHING AND SHAKING ON A ROAD AT 50 MPH. HAD TO PULL OVER. WAS ABLE TO TRAVEL 1 MILE TO GET HOME BUT CAR WAS DIFFICULT TO STOP AND JERKED UNCONTROLLABLY. CAR WOULD NOT GO INTO REVERSE AND HAD TO PUSH OUT OF ROAD UPON ARRIVING HOME. *TR

Mileage: 87,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE UPDATED. THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MODULE NEEDED REPLACEMENT AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 37,000.

Mileage: 37,000

THE DUAL CLUTCH TRANSMISSION WAS REBUILT LESS THAN A YEAR AGO AFTER THE CLUTCHES BEGAN TO BADLY SLIP. HAD NOTICED THE TRANS SLIP SOME AROUND TOWN BUT CAR WAS OKAY TO DRIVE. ON A WEEKEND TRIP TO THE MOUNTAINS IT BEGAN TO SLIP SO BADLY THAT I DID NOT KNOW IF I WOULD MAKE IT BACK TO TOWN. APPARENTLY THE STRAIN ON THE TRANS FROM ALL THE HILLY CITY DRIVING COMPOUNDED THE ALREADY EXISTING PROBLEM THAT WAS OF NO CONCERN BACK HOME ON REGULAR TERRAIN. NOW THE TRANS IS DISPLAYING SOME OF THOSE SLIPPING CHARACTERISTICS AGAIN. I WAS PLANNING ANOTHER MOUNTAIN EXCURSION BUT AM NOW AFRAID TO DO SO. I CANNOT AFFORD TO BUY ANOTHER CAR NOR CAN I AFFORD TO PUT CONFIDENCE IN MY CAR ON ANY SUCH TRIP OUT OF TOWN. THIS CAR SHOULD LAST ME MANY TROUBLE FREE YEARS OF OPERATION AT LEAST AS FAR AS THE TRANSMISSION IS CONCERNED. I AM TRAPPED WITH A CAR THAT WILL PROBABLY BE BACK IN THE REPAIR SHOP BEFORE LONG. NOT TO MENTION THAT I SEE WHERE MANY FOCUS OWNERS ARE HAVING MULTIPLE REPAIR JOBS FOR THE SAME REASON. I LOVE THE CAR BUT AM THOROUGHLY DISMAYED THAT A LONG TERM FIX DOES NOT SEEM TO BE ATTAINABLE.

Mileage: 67,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AFTER FIVE MINUTES, THE VEHICLE BECAME OPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLUTCH POSITION SENSOR NEEDED TO BE REPLACED. THE DEALER WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED DUE TO THE WORKLOAD OF THE DEALER. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

Mileage: 46,000

RECALL OF PCM/TMC RECALL 15B22 - I DO NOT UNDERSTAND IF A PART IS ON A RECALL TO BE REPLACED WHY IS A MILEAGE RESTRICTION PLACED ON THE VEHICLE? I TOOK MY CAR TO DEALERSHIP FOR A FAILED RECALLED PART AND I HAD TO PAY FOR THE PART AND THE INSTALLATION!! I COMMUTE OVER A HUNDRED MILES ROUND TRIP EACH DAY TO WORK BY JULY 2016 I HAD ALREADY REACHED THE 150,000 MILE MARK. MY FAMILY HAS BEEN A FORD OWNER'S FOR OVER 35 YEARS. WE OWN 3 FORD VEHICLES TODAY. INCLUDING THE ONE IN REFERENCE. I PLEAD WITH YOU TO HELP WITH THE COST OF THIS. PLEASE FEEL FREE TO CONTACT ME ANYTIME AT [XXX]. THANK YOU, [XXX] MAY YOU AND YOURS HAVE A BLESSED THANKSGIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

RECALL OF PCM/TMC RECALL 15B22 - I DO NOT UNDERSTAND IF A PART IS ON A RECALL TO BE REPLACED WHY IS A MILEAGE RESTRICTION PLACED ON THE VEHICLE? I TOOK MY CAR TO DEALERSHIP FOR A FAILED RECALLED PART AND I HAD TO PAY FOR THE PART AND THE INSTALLATION!! I COMMUTE OVER A HUNDRED MILES ROUND TRIP EACH DAY TO WORK BY JULY 2016 I HAD ALREADY REACHED THE 150,000 MILE MARK. MY FAMILY HAS BEEN A FORD OWNER'S FOR OVER 35 YEARS. WE OWN 3 FORD VEHICLES TODAY. INCLUDING THE ONE IN REFERENCE. I PLEAD WITH YOU TO HELP WITH THE COST OF THIS. PLEASE FEEL FREE TO CONTACT ME ANYTIME AT [XXX]. THANK YOU, [XXX] MAY YOU AND YOURS HAVE A BLESSED THANKSGIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND THE VEHICLE WAS DRIVING AS IF IT WERE IN NEUTRAL. THE VEHICLE WAS REPAIRED, BUT THE VEHICLE STALLED WHILE DRIVING 30 MPH. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK FORCEFULLY AND THE OVERHEATING WARNING LIGHT ILLUMINATED. THE DEALER DIAGNOSED THAT THE TRANSMISSION WAS FAILING. THE FAILURE COULD NOT BE REPAIRED. THE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

THE TRANSMISSION IS SLIPPING AND HESITATING, FORD SAID ITS A DESIGN PROBLEM. I HAVE HAD SEVERAL NEAR ACCIDENTS BECAUSE OF THIS TRANSMISSION. FORD CAN'T FIX THIS. I WOULD LIKE FORD TO BUY BACK THIS CAR BEFORE I GET INTO A BAD ACCIDENT.

Mileage: 30,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE SHUDDERING AND DELAYED ACCELERATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,842.

Mileage: 98,842

FORD FOCUS RECALL FOR DUAL CLUTCH ASSEMBLY: WE HAVE HAD THE DUAL CLUTCH ASSEMBLY REPLACED 3 TIMES AND CONTINUE TO HAVE PROBLEMS WITH THE CAR NOT SHIFTING INTO THE CORRECT GEAR, DRAGGING, AND SHUTTERING.

Mileage: 30,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS AND SHIFTING BETWEEN FIRST AND SECOND GEAR, THE VEHICLE WOULD JERK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH KIT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED AND THE PCM WAS UPDATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Mileage: 20,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING ON AN INCLINE, THE VEHICLE BEGAN TO STUTTER WITHOUT WARNING. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO INCREASE IN SPEED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,468.

Mileage: 72,468

ON A WET PAVEMENT IN THE RAIN WHILE ATTEMPTING TO MAKE A RIGHT TURN INTO A SHOPPING CENTER THE POWER STEERING LOCKED UP AND WOULD NOT TURN OR RESPOND. THE VEHICLE CONTINUED INTO AN ISLAND CURB BREAKING OFF THE FRONT LEFT TIRE CAUSING OVER $4,300.00 IN DAMAGE. THE PROBLEM WITH THE POWER STEERING LOCKING UP DURING WET WEATHER WAS CONFIRMED BY THE REPAIR SHOP. FORD MOTOR COMPANY (CUSTOMER SERVICE) WAS CONTACTED BUT WOULD NOT SEND A REPRESENTATIVE TO LOOK AT THE VEHICLE. THIS ISSUE IS ONGOING AS EVERYONE WHO DRIVES THE VEHICLE HAS EXPERIENCED THE STEERING LOCKING UP DURING WET CONDITIONS. THE VEHICLE ALSO HAS A SHUDDERING ISSUE WHERE THE VEHILCLE BUCKS WHEN MOVING FORWARD.

Mileage: 79,000

VERY ROUGH IDLING OF ENGINE WHILE PROCEEDING FORWARD AT START OF ACCELERATION. THE "HILL ASSIST NOT AVAILABLE" LIGHT ON THE INSTRUMENTATION PANEL CAME ON, WHILE THE TRANSMISSION SEEMED TO TRANSFER ITSELF FROM A DRIVE POSITION TO A NEUTRAL POSITION. THE CAR REMAINED STATIONARY WHILE I ATTEMPTED TO ACCELERATE USING THE FOOT PEDAL. AT THAT POINT, I COULD NOT GET THE CAR BACK INTO A DRIVE GEAR POSITION. IMMEDIATELY FOLLOWING "HILL ASSIST NOT AVAILABLE" MESSAGE, A SECOND WARNING LIGHT "TRANSMISSION MALFUNCTION, SERVICE NOW" CAME ON. DURING THIS MOMENT, AN ADDITIONAL RED EXCLAMATION LIGHT ENGAGED. WHEN I STOPPED AT A RED TRAFFIC SIGNAL, MY FOCUS'S RPM IDLE QUICKLY INCREASED CAUSING THE FOCUS TO LUNGE FORWARD A FEW FEET INTO AN ACTIVE TRAFFIC INTERSECTION. AS I PROCEEDED TO MAKE A RIGHT HAND TURN, THE INSTRUMENTATION PANEL DISPLAYED NO WARNING SIGNS, THEN SUDDENLY CAME BACK ON AS THE RPM IDLE WENT FROM 2,200 TO 5,500 RPM IN A NEUTRAL GEAR STATE. AT THIS MOMENT, I WAS NERVOUS, AS MY MIND WAS RACING WITH THOUGHTS OF AN ACCIDENT; SUCH AS, THE TRANSMISSION COULD RE-ENGAGE TO A DRIVE POSITION AT SUCH A HIGH RPM RATE, FORCING VEHICLE TO THRUST FORWARD AT AN UNCONTROLLABLE HIGH SPEED, OR THE ENGINE COULD PERHAPS OVERHEAT AND/OR THE ENGINE BLOCK COULD CRACK. THE WARNING PANEL SPORADICALLY TURNED WARNING MESSAGES ON AND OFF AS IT AFFECTED THE POWERTRAIN/TRANSMISSION CONTROL. THE WANING LIGHT DISPLAYS "HILL ASSIST NOT AVAILABLE" EVERY TIME THE TRANSMISSION GOES INTO A NEUTRAL POSITION, WHILE THE GEAR IS PHYSICALLY IN ITS "D" (DRIVE) POSITION. THIS FOCUS LEAVES ME WARY WHILE BEHIND ITS WHEEL. WILL THIS CAR EVENTUALLY INJURE ME OR ANOTHER PERSON (S) WHILE THE TRANSMISSION SUDDENLY ACCELERATES ONCE AGAIN, CAUSING AN ACCIDENT?

Mileage: 29,800

I PURCHASED THE FOCUS IN AUG. 2016, TOOK CAR TO DEALER RIGHT AWAY TO HAVE IT CHECKED. I GET A CLEAN BILL OF HEALTH, INCLUDING THE TRANSMISSION WITH WHICH I WAS HAVING ISSUES. TWO MONTHS LATER, THE PROBLEM HAS WORSENED AND GAVE WARNING. TOOK BACK TO DEALER WHO NOW SAYS NEEDS TRANSMISSION WORK WORTH 2,200 DOLLARS. WHEN CHECKING, FOUND OUT PREVIOUS OWNERS HAD THE COMPLETE CLUTCH SYSTEM REPLACED ON NOVEMBER, 2ND. 2015, EXACTLY A YEAR AGO. I AM TRYING TO GET APPLE FORD OF COLUMBIA, MA FIX THE VEHICLE AS THE OTHERWISE KNOWN ISSUE OF FORD FOCUS FROM 2011 ON HAS NOT BEEN TOTALLY RESOLVED ON MY VEHICLE. AT THE PRESENT, THE CAR IS WITH SHEEHY FORD IN SPRINGFIELD, VA WAITING RESPONSE FROM APPLE FORD. I APPRECIATE ANY ASSISTANCE I CAN GET SO MY DAUGHTER CAN HAVE HER CAR BACK SO SHE CAN PURSUE HER COLLEGE COURSES W/T HAVING TO WORRY ABOUT HER TRANSPORTATION. THANK YOU!

THE CAR ROLLS FORWARD/BACKWARD WHEN IN PARK. THE CAR SHUDDERS AND SHAKES WHEN YOU TAKE OFF OR WHEN YOU SLOW DOWN AND THE ACCELERATE. I HAVE HAD THE CLUTCH WORKED, REPLACED AND HAD THE REPLACEMENT'S SOFTWARE UPDATED. IT BEHAVES LIKE IT DID WHEN IT NEEDED TO BE REPLACED THE FIRST TIME. I WAS TOLD THIS WAS NORMAL AND I WAS TOLD TO DRIVE THE CAR LIKE I STOLE IT WHEN TAKING OFF AND ACCELERATING. I SPEAK THE TRUTH WHEN I TELL YOU THAT....EXACT WORDS...DRIVE IT LIKE I STOLE IT. I HAVE MODIFIED MY DRIVING HABITS BUT IT HAS NOT HELPED AND I FEEL THOSE HABITS ARE DANGEROUS. THE PASSENGER SIDE WINDOW HAS IN INTERMITTENT PROBLEM WHERE IT WILL NOT ROLL UP WHEN ROLLED DOWN. THE DOOR LATCH MAY TAKE UP TO SIX MONTHS TO BE FIXED DUE TO LACK OF PARTS AND THE CLUTCH STILL STUTTERS AND SHUDDERS AROUND CORNERS AND SLOW SPEED TAKE OFFS. UPDATED 12/29/16. *JB

Mileage: 14,000

THE CAR FAILED WHILE DRIVING ON A BUSY ROAD DUE TO THE TRANSMISSION CONTROL MODULE FAILING WHICH IS UNDER REPLACEMENT RECALL. WHILE AT THE DEALERSHIP THEY INFORMED ME THAT THEY COULD NOT COMPLETE THE REPAIR WITHOUT REPLACING THE LOCKED SHIFTER. I EXPLAINED THAT THE SHIFTER ELECTRONICALLY LOCKED WHEN THE TRANSMISSION FAILED AND THAT I DID NOT WANT IT REPLACED. I WAS TOLD THAT THEY REFUSED TO CONTINUE WITHOUT AUTHORIZATION TO REPLACE THE SHIFTER FOR $535.00 I WAS FORCED TO AGREE AS THIS IS MY ONLY VEHICLE AND I NEEDED IT FIXED. IT IS WELL DOCUMENTED ON THE INTERNET INCLUDING BY MANY FORD TECHNICIANS THAT A SIDE EFFECT OF THE TRANSMISSION CONTROL MODULE FAILING IS THAT THE SHIFTER ELECTRONICALLY LOCKS IN PLACE, AND WHEN THAT HAPPENS THE DASH NO LONGER SHOWS WHAT POSITION IT IS IN. THEY TOLD ME THAT IT WAS A COMPLETELY ISOLATED INCIDENT THAT THE SHIFTER "BROKE" IE WONT SHIFT, AT THE EXACT SAME TIME THAT THE TRANSMISSION FAILED. I WOULD LIKE TO KNOW MY OPTIONS REGARDING RECOVERING MY MONEY FOR A COVERED RECALL. FORD HAS HAD MY CAR FOR JUST SHY OF 60 DAYS DURING THE LENGTH OF OWNERSHIP. OTHER ISSUES WITH THE CAR INCLUDE THE FAN DOES NOT WORK, THE BACK DOOR SENSOR IS BROKEN, THE TWO FRONT WINDOWS FAILED, THE HORN FAILED, AND NUMEROUS ELECTRICAL ISSUES WITH THE LIGHTS.

Mileage: 102,000

I OWN A 2012 FORD FOCUS WITH THE MANUAL/AUTOMATIC TRANSMISSION DCT THE CAR NOW HAS 184K HIGHWAY MILES ON IT FORD REPLACED ONE CLUTCH OUT OF THREE REVISIONS. THE CAR SHUDDERS BADLY AND I'M TOLD I NO LONGER QUALIFY FOR REPAIR OF A KNOW ISSUE BECAUSE OF THE MILEAGE. COST OF THE NEW CLUTCH AND SEALS WOULD BE @ $1000.00 I'M BEING MONETARILY PUNISHED FOR USING THEIR PRODUCT. THE SHUDDERING WHILE ANNOYING STILL ALLOWS ME TO DRIVE THE CAR FROM A TO B. HOWEVER, NOW THE TCM MODULE IS BAD PER THE DEALER AND WILL REQUIRE $650 TO GET THE CAR BACK ON THE ROAD... I WAS DRIVING THE CAR WHEN THE TRANSMISSION SEEMED TO GO INTO NEUTRAL. ONE OFF THE ROAD I SELECTED ALL AVAILABLE GEARS AND THE CAR WOULD NOT MOVE. I TRIED SHUTTING THE CAR OFF AND IT WOULD NOT RESTART. SO, I HAD IT TOWED TO THE NEAREST FORD DEALER. NOW ON TO THE MIND SCRAMBLE... I WAS TOLD THERE ARE 41000 TCM'S CURRENTLY ON BACKORDER AND THE WAIT TIME IS 3 TO 4 MONTHS! THEY EXPECT ME TO LEAVE MY CAR AT THE DEALER PUSHED TO THE BACK OF THEIR LOT AND STORED FOR 3 TO 4 MONTH. OF COURSE THEY DID OFFER TO TAKE MY CAR IN ON A TRADE! DOESN'T THIS SEEM LIKE A NICE WAY TO INCREASE CAR SELLS!? WHAT WOULD THEY EVEN GIVE ME ON TRADE FOR A BROKEN DOWN CAR? THIS IS PATHETICALLY LAUGHABLE. IT WOULD SEEM TO ME THAT A CAR THAT HAS HAD THREE RELATED TRANSMISSION "UPGRADES" WITH SEALS AND CLUTCHES, EXTENDED WARRANTY FOR THOSE THAT RARELY DRIVE, AND NOW A TCM REPROGRAMMING AND WARRANTY EXTENSION TO 150K IS A PROBLEMATIC RELEASE AND SHOULD BE A FORCED RECALL! AS IS, MY ONLY REMEDY IS TO SUE FORD IN A CLASS ACTION IN ORDER TO GET AROUND THE CUSTOMER SERVICE DEPARTMENT "FEELING MY PAIN". TO GIVE A CONSUMER NO BETTER ANSWER TO A PROVEN FORD RELATED ENGINEERING PROBLEM THAN WAIT FOUR MONTHS OR TRADE UP FOR ANOTHER PIECE OF FORD JUNK SHOULD NOT BE ALLOWED TO HAPPEN.

Mileage: 184,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT NOTICED A STRONG HESITATION AND DELAY UPON APPLYING THE ACCELERATOR PEDAL. THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO INCREASE SPEED. A MECHANIC INSPECTED THE VEHICLE, BUT WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE MECHANIC RECOMMENDED THAT THE VEHICLE BE TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE TRAVELING AT 65 MPH, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT A GRINDING NOISE COULD BE HEARD WHILE THE VEHICLE WAS SHIFTING GEARS. AFTER THE VEHICLE WAS SHUT OFF AND RESTARTED, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH PLATE NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

Mileage: 36,000

MY 2012 FORD FOCUS SELECTSHIFT TRANSMISSION STILL HAS PROBLEMS. FORD EXTENDED THE WARRANTY FOR SELECT FORD FOCUSES AND FIESTA WITH NO FIX. THEY EXTENDED WARRANTIES FOR 10 YEARS ON THESE TRANSMISSIONS BUT REPLACE WITH FAULTY PARTS. MY CAR HAS HAD TRANSMISSION WORK DONE TO IT AND EACH TIME I GET IT BACK THE TRANSMISSION LIGHT COMES ON AGAIN. IT'S A HUGE KNOWN PROBLEM THAT FORD ISN'T WILLING TO FIND A SOLUTION TO. WHEN DRIVING IT THE TRANSMISSION REFUSED TO FIND A GEAR AND KEPT SLIPPING MAKING ME GO 30 MPH MAXIMUM WHEN THE SPEED LIMIT WAS 55MPH THROUGH A VERY BUSY TOWN. NOW IT HUNTS FOR GEARS AND SHOT UP THE RPM'S THEN SHOT DOWN AND DOESN'T FEEL LIKE IT HAS NEAR THE POWER AFTER THESE TRANSMISSION PROBLEMS.

Mileage: 79,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING LOW SPEEDS AND ACCELERATING FROM THE STOP POSITION, THE CONTACT HEARD LOUD NOISES. THE VEHICLE JERKED EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ALSO ROLL BACKWARDS WHEN IN PARK AND WHEN THE CONTACT WAS EXITING THE VEHICLE. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS SLIPPING OUT OF GEAR AND MADE A GRINDING CLUNKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SLIPPED OUT OF GEAR AND THE TRANSMISSION CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,116.

Mileage: 25,116

RECALLED VEHICLE FOR COMPUTER SYSTEM. DEFECT CAUSES BREAKS TO WEAR EARLY, SHUDDERING IN TRANSMISSION, AND EVENTUAL TRANSMISSION FAILURE WHILE THE CAR IS RUNNING. IS A KNOWN PROBLEM AS I SEE FROM MANY OTHER INTERNET COMPLAINTS.

WHILE DRIVING AROUND 35MPH, THE VEHICLE BEGAN TO SLOW DOWN BY ITS SELF. I HAD TO PULL OFF THE ROAD AND COAST TO A STOP. THE ENGINE WAS STILL RUNNING, THE CAR WAS STILL IN DRIVE, THE ENGINES RPM'S WOULD GO UP, BUT THE VEHICLE WOULD NOT MOVE. LIKE THE TRANSMISSION WAS DISENGAGED WITH THE ENGINE. I HAD TO HAVE IT TOWED. *TR

Mileage: 43,420

I HAVE HAD MY VEHICLE AT THE FORD DEALERSHIP 4 TIMES NOW FOR THE TRANSMISSION. I HAVE THE BUCKING, SLIPPING AND ACCELERATION WHILE DRIVING. THE RPM REV UP WITHOUT NOTICE. THIS IS A HUGE PROBLEM AS I'M CONCERNED DRIVING MY VEHICLE NOW. THIS HAS HAPPENED NUMEROUS TIME SINCE I BOUGHT THE CAR IN FEBRUARY 2013. PLUS A FEW MONTHS AGO THE TRANSMISSION MODULE IN THE COMPUTER WENT AND I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. *TR

HI MY NAME IS [XXX] PURCHASED 2012 FORD FOCUS HATCHBACK IN NORTH CAROLING PARKWAY FORD VIN: [XXX] IN THE PAST RECEIVED SEVERAL SAFETY RECALL. 1) CLUTCH GRINDING 2) CAR ROLLING BACK WHEN ON INCLINE 3) SYSTEM UPGRADE 4) LATCH ISSUE I HAVE TAKEN MY VEHICLE TO FORD DEALER FOR ALL OF THE ABOVE WITH THE EXCEPTION OF ITEM 4 - AWAITING PART. MY CONCERN SAFETY - MY CAR STILL ROLLS BACK ON INCLINE AND CLUTCH MAKES GRINDING NOISE AND CAR JERKS. I TOOK INTO DEALER TO ASK FOR A REVIEW OF THIS CONTINUED ISSUE. HOWEVER I WAS TOLD MY CAR EXCEED THE 100,000 MILES MY CAR HAS 138,000 MILES. FORD WILL NOT REVIEW MY CAR UNLESS I PAY. ALL THE ABOVE NOTED ARE FOR KNOWN SAFETY RECALLS WHICH MY THOUGHTS ARE FORD SHOULD WANT TO ENSURE THE SAFETY OF THE CONSUMER. I AM NOT THE ONLY PERSON WITH THIS TYPE VEHICLE OTHERS HAVE THE SAME ISSUE. REACHING OUT TO YOU PLEASE TAKE EXCEPTION AND SEND ME A RECALL NOTICES FOR THE CAR ROLLING BACK ON INCLINE AND MY CLUTCH GRINDING CAUSING CAR TO JERK. OTHER THEN THE NOTED SAFETY RECALLS THAT I DEAL WITH THE CAR IS ACCEPTABLE. MY HISTORY, I WORK FOR AN AUTOMOTIVE COMPANY AS QUALITY ENGINEER AND FULLY UNDERSTAND THE IMPACT OF DEFECTIVE PRODUCT AND RECALLS. NOTE: PLEASE UNDERSTAND I TOOK THE CAR IN FOR THE ORIGINAL RECALL; THE CAR WAS ADJUSTED, THE QUESTION I HAVE CONCERN THE ADJUSTMENT WAS NOT A FIX AND CONTINUE TO HAVE ISSUES. WHEN MY CAR WAS PURCHASED, UPFRONT I PAID FOR ALL REQUIRED SERVICES ON THE CAR AND WENT TO DEALERSHIP WITHIN THE ARRANGED TIME FOR SERVICES. YOUR SUPPORT AND UNDERSTANDING WOULD BE GREATLY APPRECIATED. THE DATE NOTED BELOW IS WHEN I TOOK THE CAR TO THE DEALERSHIP THE ISSUE IS A RECURRING ISSUE. KIND REGARDS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE SUFFERS FROM TRANSMISSION SHUDDER ISSUES. THERE WAS A RECALL FOR IT BUT THE FORD TECHNICIANS STATED THE SHUDDER WAS NOT ENOUGH FOR A FULL REPAIR AND INSTEAD PERFORMED A MINOR FIX WHICH HAS DONE NOTHING TO ELIMINATE THE ISSUE. THIS ISSUE EXISTS ON A WIDE RANGE FOR FORD VEHICLES WITH A COMMON TRANSMISSION. THE SHUDDER HAPPENS WHEN ACCELERATING FROM A STOP, TYPICALLY WHEN SHIFTING FROM FIRST TO SECOND GEAR AND ALSO CAN HAPPEN WHEN SHIFTING FROM SECOND TO THIRD GEAR.

Mileage: 20,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT HAD THE CLUTCH REPLACED ON THE VEHICLE, BUT IT CONTINUED TO JERK EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 12/20/16*LJ

Mileage: 30,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. UPON COMING TO A STOP, THE GEAR SHIFT RANDOMLY SHIFTED FROM DRIVE TO NEUTRAL WITHOUT WARNING AT ANY RATE OF SPEED. THE CONTACT CHECKED THE GEAR SELECTOR SEVERAL TIMES, WHICH INDICATED THAT THE GEAR WAS IN DRIVE; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), WHICH INDICATED THAT THE PARTS MAY BECOME AVAILABLE IN THE SECOND QUARTER OF 2017. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 55 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION BAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

Mileage: 44,000

SHORTLY AFTER PURCHASING MY VEHICLE THE TRANSMISSION STARTED HAVING ISSUES. IT HAS BEEN "FIXED" NOW SEVERAL TIMES. CURRENTLY AT TIMES WHEN YOU ACCELERATE THE RPMS WILL JUMP AND THE ENTIRE CAR WILL HESITATE AND VIBRATE. THEY HAVE REPLACED THE CLUTCH PACKS A FEW TIMES AND THE TCM AND REPROGRAMMED THINGS SEVERAL TIMES AND THE ISSUE KEEPS RECURRING. AT TIMES IM NOT SURE IF THE CAR IS GOING TO ACCELERATE. THE DATE I STATED THIS HAPPENED IS THE MOST RECENT DATE THAT THE ISSUE OCCURRED IT HAS BEEN HAPPENING SINCE I GOT THE CAR 4 YEARS AGO. WHAT A TERRIBLE FIRST BRAND NEW CAR EVER.

Mileage: 118,000

SINCE I PURCHASED MY 2012 FORD FOCUS WITH ITS "DUAL CLUTCH" AUTOMATIC TRANSMISSION, I HAVE HAD NOTHING BUT PROBLEMS. IT JERKS, HESITATES, HAS REAL TROUBLE SHIFTING IN THE FIRST 3 GEARS. FORD HAS EXTENDED THE POWER TRAIN WARRANTY TO 150,000 MILES, MAYBE THEY KNOW SOMETHING IS WRONG. I HAVE HAD THE CAR SERVICED 10 TIMES FOR THE SAME PROBLEM. MOSTLY, THEY RESET THE COMPUTER OR PUT IN THE SAME DEFECTIVE PARTS EACH TIME. NO REAL SOLUTION HAS EVER BEEN PRESENTED TO ACTUALLY FIX THE CAR. THE CAR JERKS, DOWNSHIFTS, UPSHIFTS HORRIBLY. THIS HAPPENS FROM 1ST GEAR THRU 3RD GEAR. THIS CAR IS THE WORST CAR I HAVE DRIVEN AND I AM STUCK WITH IT BECAUSE FORD WILL NOT HELP. PLEASE HELP NHTSA TO BRING THIS HUGE PROBLEM TO LIGHT. I GUESS I WILL HAVE TO GET LAWYERS INVOLVED TO GET FORD'S ATTENTION...

Mileage: 1,200

TAKATA RECALL.CHRONIC TRANSMISSION ISSUES WITH THE POWERPOINT TRANSMISSION AND CLUTCH; SERVICES 6 PLUS TIMES IN 2 YEARS FOR THE SAME COMPLAINTS, THE DEALER UPDATES THE TRANSMISSION OR REPLACES THE CLUTCH THEN 3 OR SO MONTHS LATER THE SAME ISSUES ARISE. WHEN IN STOP AND GO TRAFFIC OR CAR IS SHIFTING FROM 2ND GEAR INTO 3RD THERE IS ERRATIC SHIFTING, BUCKING, HER KING, LURCHING FORWARD, HESITATION WHEN TRYING TO PULL INTO TRAFFIC. THIS CAR IS CHRONICALLY UNSAFE!

Mileage: 30,090

TAKATA RECALL. TRANSMISSION CONTROL MODULE (TCM) FORD RECALL FSA 15B22. MY VEHICLE WOULD STRUGGLE TO SHIFT INTO SECOND AND THIRD GEAR WHENEVER I WAS DRIVING, SO I TOOK MY VEHICLE TO A FORD DEALERSHIP FOR THE TCM TO GET REPROGRAMMED, AS PER THE MANUFACTURER'S RECALL IN JUNE 2016. IT SEEMED TO HELP WITH THE HARSHNESS OF THE VEHICLE'S SHIFTING, UNTIL FRIDAY, SEPTEMBER 23RD, 2016 WHENEVER I TRIED TO GET MY CAR TO REVERSE AND IT ACTED AS IF THE VEHICLE WAS STILL IN NEUTRAL. IT WOULDN'T GO IN REVERSE AND MY CHECK ENGINE LIGHT WAS NOW ON. THE SHIFTER WAS IN REVERSE CORRECTLY, AND THE REVERSE LIGHTS CAME ON BUT THE CAR WENT NOWHERE. MY FORD DEALERSHIP TOLD ME TO DRIVE IT UP TO THE DEALERSHIP SO THEY COULD LOOK AT IT AND DIAGNOSE THE PROBLEM, SO I DID. IT OVERHEATED THREE TIMES IN THE 45 MINUTE DRIVE UP, DESPITE CAUTIOUS DRIVING. I HAD TO HAVE IT TOWED TO THE DEALERSHIP, WHICH WAS NOT COVERED BY FORD IN ANY WAY. THE DEALERSHIP SERVICE DEPARTMENT TOLD ME THAT MY CAR WOULD BE DIAGNOSED LATER THAT DAY (MONDAY, SEPTEMBER 26TH) AND ANY NECESSARY PARTS WOULD BE ORDERED BY THE END OF THE DAY. I HADN'T HEARD ANYTHING BACK FROM THEM IN OVER 3 DAYS SO I CALLED FOR AN UPDATE. THEY CONFIRMED THAT THE PROBLEM IS THE TCM AND IT NEEDS REPLACED, AS THE "REPROGRAMMING" THEY DID IN JUNE 2016 WAS TOO LITTLE, TOO LATE. THE PROBLEM IS THAT THE TCM IS HEAVILY BACKORDERED, SO THE FACTORY ISN'T EVEN SHIPPING OUR ANY TCM'S UNTIL NOVEMBER 4TH, WHICH MINE MIGHT NOT EVEN BE INCLUDED IN THAT SHIPMENT AND IT IS "HIGHLY LIKELY" THAT IT WILL BE CLOSER TO CHRISTMAS BEFORE I GET MY CAR FIXED AND RETURNED TO ME. TO ADD INSULT TO INJURY, THEY ARE REFUSING TO PROVIDE ME WITH A SERVICE VEHICLE, SO I DON'T KNOW WHAT TO DO FOR THE NEXT 3 MONTHS THAT MY CAR SITS AT THEIR DEALERSHIP AWAITING ITS PART. HOW AM I TO GET TO WORK? PICK UP MY SON FROM SCHOOL? GET GTOCERIES? I'M AN ONLY PARENT AND CANNOT BE WITHOUT A CAR.

Mileage: 95,000

WHILE THE CAR IS IN MOTION ON A CITY STREET AND I ACCELERATE IT JUMPS, JERKS AND SHAKES. IT HAS BEEN CHECKED OUT MANY TIMES. IT CAN'T BE FIX. I BELIEVE THIS PROBLEM SHOULD HAVE A RECALL. THIS HAPPENS EVERYDAY WHEN I DRIVE MY CAR.

Mileage: 53,853

I TOOK MY 2012 FORD FOCUS TO GET FIXED AT WAYNE ACKERS FORD IN LAKE WORTH FLORIDA UPON DROPPING MY CAR OFF THE GENTLEMAN STARTED TELLING ME MY CAR ISN'T AFFECTED WHEN IT IS AND LATER ON SAYS I HAVE TO SEE IF IT'S UNDER WARRANTY THEN TELLS ME IT NEEDS TO BE AT 150K MILES THAT MAKES NO SENSE AT ALL THE CAR IS STILL THERE I'M WATIING ON A RESPONSE.

Mileage: 70,000

THE TRANSMISSION HAS SHUDDERED AND SLIPPED FROM NEW. FORD HAS REPLACED THE CLUTCH TWICE, MADE PROGRAM MODULE ADJUSTMENTS NUMEROUS TIMES. NOTHING THEY HAVE DONE HAS RESOLVED THE PROBLEM. I PURCHASED THIS CAR FOR MY DAUGHTER AND CONSTANTLY AM CONCERNED THAT SHE DRIVES A CAR THAT DOES NOTHING BUT HESITATE AND SHUDDER

Mileage: 5,000

THE FIRST TIME I NOTICED THIS PROBLEM I WAS DRIVING DOWN A CITY STREET, DOWNHILL, WITH A SPEED LIMIT OF 35 MPH WHEN THE CHECK ENGINE LIGHT APPEARED. THIS NORMALLY WOULD BE A GREAT CONDITION TO COAST DOWNHILL WITHOUT APPLYING BRAKES OR GAS. MY CAR STARTED SHAKING AND THEN KEPT TRYING TO DOWNSHIFT, IT DIDN'T HAVE ANY GEAR SELECTED AND STARTED PULLING ITSELF TO A STOP. DURING RUSH HOUR THIS WAS VERY DANGEROUS. I TURNED INTO A PARKING LOT AND THE CAR QUICKLY SHUT OFF AS SOON AS I GOT DOWN TO 5 MPH. ONCE THE CAR WAS BACK ON IT WOULDN'T GO OVER 20 MPH, VERY DANGEROUS AS THE TO GET TO THE NEAREST DEALERSHIP THE SPEED LIMIT WAS 45 MPH ANY WAY I WOULD GO. ONCE I ARRIVED AT THE DEALERSHIP THEY INFORMED ME IT WOULD TAKE A WEEK TO GET IN ON APPOINTMENT, AND THERE WERE NO LOANERS. THIS BEING MY ONLY CAR IS FIRST OF ALL DANGEROUS AND UNSETTLING, BUT ALSO EXTREMELY INCONVENIENT. HOURS LATER AFTER LETTING MY CAR COOL OFF AND SETTLE, THE PROBLEMS SEEMED TO REMEDY THEMSELVES UNTIL I WAS REVERSING OUT OF A PARKING SPOT. I REVERSED, APPLIED THE BRAKE, PUT THE CAR IN DRIVE, BUT WHEN I APPLIED THE GAS, THE CAR STARTED ROLLING BACKWARDS UNTIL I SLAMMED ON THE BREAK AND TRIED THE GAS AGAIN. WHILE TRYING TO LEAVE THAT SAME PARKING LOT JUST AFTER THIS, MY CAR WOULDN'T ACCELERATE UP THE SMALL HILL AND BEGAN TO ROLL BACKWARDS AGAIN EXTREMELY FAST. I BELIEVE THIS IS VERY DANGEROUS AND POTENTIALLY DEADLY HAD THERE BEEN PEDESTRIANS BEHIND MY CAR. PREVIOUS ATTEMPT TO REPLACE THE TRANSMISSION AND REPROGRAM THE TCM WERE GREETED WITH PAMPHLETS STATING JERKING AND SHAKING WERE NORMAL CHARACTERISTICS OF AUTOMATIC CARS. I WAS TOLD THE WAITING LIST JUST TO CHECK IF MY CAR QUALIFIED FOR TRANSMISSION PROBLEMS WOULD BE SIX WEEKS AND I WOULD HAVE TO LEAVE MY CAR THERE WITH NO LOANER JUST IN CASE THE WAIT TIME WAS CUT SHORTER. FOR THE AVERAGE PERSON AND TARGETED GROUP FOR FORD VEHICLES THIS ISN'T A POSSIBILITY.

Mileage: 55,605

MY WIFE TRADED IN HER 2009 TAURUS FOR A NEW 2012 FOCUS SEDAN BACK IN APRIL 2012 AT GREEN FORD. A MONTH OR SO AFTER GETTING THE FOCUS, IT HAD A TRANSMISSION FLUID LEAK. GREEN FORD FIXED THE PROBLEM. IN MID-2015 WE STARTED TO NOTICE TRANSMISSION ISSUES LIKE ERRATICALLY SHIFTING IN SECOND AND THIRD GEAR, VERY SLUGGISH SHIFT BETWEEN LOW GEARS AND THAT THE UPSHIFT BAGS DOWN LIKE THE VEHICLE MIGHT STALL, BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, DELAYED ACCELERATION AND LURCHING FORWARD INTO INTERSECTIONS AT RED LIGHTS DUE TO THE FAILURE OF THEIR BRAKING EFFORTS TO STOP THE CAR. WE TOOK IT TO GREEN FORD ON 9/18/2015. THEY STATING THAT IT WAS WORKING AS DESIGNED. HOWEVER, FOR A PRECAUTION, THEY SAID THEY REPROGRAMMED THE POWERTRAIN CONTROL MODULE (PCM) AND THE TRANSMISSION CONTROL MODULE (TCM). HOWEVER, IT WAS A RECALL ISSUE FOR THAT STATED PROBLEM/S. IN THE OFFICIAL SERVICE HISTORY FOR THE FORD OWNER'S RECORDS, THERE IS NO MENTION OF THE SAFETY RECALL DONE ON MY FOCUS, JUST THE ROUTINE MAINTENANCE AND A MILEAGE OF OVER 96,000 MILES ON THE FOCUS AT THE TIME. JUMP FORWARD TO A YEAR LATER, ON FRIDAY, SEPT. 9, 2016, AT 2PM, MY WIFE WAS TRAVELING IN A 45 MPH SPEED ZONE WHEN THE CAR'S CHECK ENGINE LIGHT CAME. SECONDS LATER, THE FORD STARTED TO STALL AND HAVE POWER ISSUES, CAUSING HER TO FIND THE NEXT SIDE ROAD TO PULL OVER. THE CAR COMPLETED STALLED AND COULD NOT TURN OVER. AFTER 2 TOWING EVENTS, FROM THE BREAKDOWN LOCATION TO THOMAS TIRE, THOMAS TO STEARNS FORD, AND SITTING OVER THE WEEKEND, ON SEPT. 9, WE FOUND OUT IT WAS THE RECALL TCM THAT BROKE. THE TCM WAS IN BACK ORDER UNTIL OCTOBER 28, 2016. STEARNS FORD SENT ME TO ENTERPRISE WHERE THEY PAID FOR A FORD RENTAL. THE ONLY FORD ON THE RENTAL LOT WAS THE TRANSIT 250 OR 350 VAN (VERY LOW MPG). I HAD TO PAY FOR THE LIABILITY INSURANCE COVERAGE DAILY. AFTER THE 3RD DAY, I BORROWED A FAMILY MEMBER'S CAR.

Mileage: 114,000

LURCHING AND UNCONTROLLED SHIFTING OCCURS WITH THE TRANSMISSION. IT HAS LEFT ME STUCK IN THE MIDDLE OF A LEFT TURN BECAUSE IT DOESN'T SHIFT CORRECTLY. NOW I RAN OFF THE ROAD WHILE EXITING A FREEWAY BECAUSE THE POWER STEERING TURNED OFF IN THE MIDDLE OF THE TURN. THIS HAS NOW HAPPENED 6 TIMES RANDOMLY. IT GIVES ME A POWER STEERING FAULT. I HAVE COME CLOSE TO BEING THE CAUSE OF 3 ACCIDENTS BECAUSE OF THESE TWO ISSUES.

Mileage: 93,087

AT 58,000. HORN STARTED TO WORK INTERMITTENT, NOW IT DOES NOT WORK AT ALL. WHAT NEXT? ALREADY HAD WORK DONE ON TRANNY. EVERY THING SEEMS TO BE COMPUTER RELATED. IT ALSO SURGES AT START UP AT STOP.

WHILE DRIVING ON A FEEDER ROAD IN TEXAS, TAKING A RIGHT HAND TURN, THE DRIVERS SIDE DOOR OPENED ON ITS OWN DUE TO A LATCH FAILURE. NO INJURIES, AND A RECALL HAS ALREADY BEEN ISSUED. THE CAR ALSO HAS AN ONGOING ISSUE WITH THE TRANSMISSION CAUSING THE CAR TO LUNGE FORWARD AT BOTH HIGH AND LOW SPEEDS. THE TRANSMISSION HAS ALREADY BEEN "REPAIRED" ONCE UNDER WARRANTY, BUT HAS STARTED SHOWING THE SAME ISSUES FOR A SECOND TIME. CURRENTLY WITH DEALER.

Mileage: 40,382

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 75 MPH, THE RPMS REVVED AND THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANS CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES. THE VEHICLE WAS REPAIRED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION SOFTWARE WAS UPDATED. AFTER THE SOFTWARE UPDATE, THE TRANSMISSION SUDDENLY SWITCHED TO NEUTRAL AND THE ENGINE SHUTTERED WHILE DRIVING OVER 50 MPH. AFTER TURNING OFF THE VEHICLE AND WAITING FIVE MINUTES BEFORE RESTARTING THE VEHICLE, IT OPERATED NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

MY SON AND I PURCHASED THIS VEHICLE USED. WE HAD NO PREVIOUS INFORMATION ABOUT ALL THE PROBLEMS THIS MAKE AND MODEL HAVE HAD. THE CARS TRANSMISSION WENT OUT AT AROUND 98,067 MILES. 07/20/16. WELL EXACTLY 600 MILES AND $2400 DOLLARS LATER IT WENT OUT AGAIN. FORD HAS TOLD US THAT THEY WILL NOT PURCHASE THE CAR BACK OR PAY TO FIX IT PROPERLY. MY SON IS TO LEAVE NEXT WEEK AND WILL BE DRIVING FROM INDIANA TO SEATTLE. IF AND WHEN THE DEALERSHIP IS DONE FIXING A SECOND TIME I'M ABSOLUTELY AFRAID TO EVEN LET HIM DRIVE IT THAT FAR. THIS IS VERY UNFAIR TO US TO LET THIS PROBLEM NOT BE RECALLED. IT IS NOT ONLY US BUT MANY OTHER FOCUS OWNERS THAT ARE STUCK WITH THESE HORRIBLE CARS. IF SOMETHING HAPPENS TO MY SON ON HIS WAY TO SEATTLE THERE WILL BE HELL TO PAY!!

Mileage: 98,000

I HAVE NO CLUE WHY THESE VEHICLES (INCLUDING THE 2011 FOCUS, AND 2011 & 2012 FIESTAS) HAVE NOT BEEN OFFICIALLY RECALLED. I HAVE NOW TAKEN MY CAR IN 8 TIMES FOR TRANSMISSION ISSUES. I HAVE HAD THE CLUTCHED REPLACED TWICE (25K MILES APART BETWEEN 2 AMD 3) AND HAD THE COMPUTER REBOOTED 3 TIMES. THE CARS SHUTTER, SHAKE, STALL, HAVE A POOR RESPONSE (ESPECIALLY IF YOU NEED TO FLOOR IT FOR SAFETY) AND NOTHING! I CONTACTED FORD AND PRETTY MUCH TOLD ME TOUGH, IT IS WHAT IT IS. THERE IS NO FIX FOR THE TRANSMISSION ISSUE AS A NEW SYSTEM CANNOT BE INSTALLED AND REALLY CRAPPY PARTS ARE BEING USED AS A CHEAP ALTERNATIVE. MY CAR IS A SAFETY ISSUE AND DO NOT FEEL COMFORTABLE DRIVING IT.

MY SON AND I WERE LEAVING A STORE IN MY 2012 FORD FOCUS AND HAD JUST BACKED OUT OF A PARKING SPACE AND I PUT THE CAR IN DRIVE. THE CAR ROLLED BACKWARD JUST AN INCH AND LUNGED FORWARD AND WE FELT A "BUMP". GOT OUT OF THE CAR AT THAT POINT TO SEE IF I HAD HIT SOMETHING OR IF SOMETHING WAS UNDER THE CAR-THERE WAS NOTHING. GOT BACK IN, BUCKLED UP AND TRIED TO GO AND THE DASH LIT UP WITH "TRANSMISSION MALFUNCTION" I BELIEVE IT SAID AND WOULDN'T GO AT ALL. I TURNED IT OFF AND BACK ON AND FROM THAT POINT THE CAR DASH SCREEN SAID "SERVICE TRANSMISSION NOW." I TURNED THE CAR OFF AND CALLED MY HUSBAND IN TEARS TO COME AND GET US. I JUST GOT THIS CAR A COUPLE MONTHS AGO AND I ENDED UP WITH A LEMON. AFTER I BOUGHT THIS CAR I NOTICED IT BECOMING MORE AND MORE JERKY AND LURCHING AND/OR ROLLING BACK. IT WAS A PROGRESSIVE THING, CONSTANTLY GETTING WORSE UNTIL FINALLY IT JUST GAVE. THE CAR HAS BEEN IN THE SHOP NOW FOR TWO WEEKS AND I HAVE BEEN HAVING TO RELY ON SHARING MY HUSBAND'S VEHICLE AND RIDES FROM OTHERS AND THE DEALERSHIP SAYS THAT THE PART IS ON BACKORDER. THE LATEST IS THAT WHEN MY HUSBAND CALLED LAST WEEK, HE WAS TOLD THAT IT WAS ON EMERGENCY BACKORDER. WHEN ASKED ABOUT A TIME FRAME, THEY SAID THAT THEY HAD NO IDEA. IT COULD BE THREE DAYS, TWO WEEKS, OR A MONTH-WHO KNOWS? I AM BEYOND UPSET AND DISGUSTED!!!!!! I AM PAYING A CAR PAYMENT FOR A CAR THAT ISN'T DRIVEABLE, HAVE NO IDEA WHEN IT WILL BE FIXED, AND APPARENTLY THEY CANNOT GET THE PARTS. SOMEONE PLEASE TELL ME WHAT TO DO!!!! I HAVE NEVER IN MY LIFE HAD A CAR WITH A PROBLEM LIKE THIS-AND NO IDEA WHEN I WILL HAVE MY CAR TO DRIVE AGAIN! THERE NEEDS TO BE A RECALL ON THESE FAULTY TRANSMISSIONS-FROM SEARCHING THE INTERNET, I AM FAR FROM ALONE IN THIS ISSUE.

Mileage: 57,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH FAILED. THE VEHICLE WAS REPAIRED UNDER WARRANTY. SEVEN MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED FOR THE SAME FAILURE. IN ADDITION, THE VEHICLE WAS UNABLE TO SHIFT GEARS AND THE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

Mileage: 46,000

WE BOUGHT MY WIFES FOCUS WITH ABOUT 22K MILES ON IT IN JUNE 2013. SINCE THEN WE'VE BROUGHT IT IN 4 TIMES TO HAVE THE TRANSMISSION "SHUTTER" FIXED. AS OF TODAY THE PROBLEM STILL EXISTS BUT IT ISN'T BAD ENOUGH FOR THEM TO FIX IT AGAIN. IT MOSTLY SHUTTERS FROM 1ST TO 2ND GEAR REACHING UPWARDS OF 2800 RPM. JUST SHY OF THEIR 3000 RPM REQUIREMENT. THE CAR WILL SHAKE AND SOMETIMES MAKE A CLUNK AND WE'RE TOLD TO KEEP DRIVING IT.

Mileage: 82,000

MY DAUGHTER WAS DRIVING THE CAR AT A VERY HIGH SPEED, THE VEHICLE DIED SUDDENLY, AND SHE WAS FORCED TO "GLIDE" INTO THE MEDIAN. TOOK VEHICLE INTO DEALERSHIP, AND WAS TOLD THE TRANS MODULE IS ON A "REPLACEMENT PROGRAM", AND THAT THE MODULE IS ON BACK ORDER. I WAS TOLD THAT I COULD RENT A CAR BECAUSE THERE IS NOTHING I COULD DO. MOST IMPORTANTLY, WHEN I REMINDED THE GENTLEMAN THIS WAS A SAFETY ISSUE, I WAS TOLD THAT ITS REALLY NOT A CONCERN.

Mileage: 60,000

WHILE TRAVELING HOME FROM WORK, MY CAR STALLED BRIEFLY ON MAIN STREET. I IMMEDIATELY PULLED INTO A PARKING LOT TO GET MY CAR OUT OF THE STREET. I TURNED IT OFF AND BACK ON AND RESUMED DRIVING. I MADE IT TO MY DESTINATION AND GOT IN THE VEHICLE TO DRIVE AGAIN AND THE CAR WOULD RUN GO ANYWHERE. THE FORD DEALERSHIP SAID TO BRING IT TO THEIR SHOP FOR A DIAGNOSIS. I WAS ON THE WAY TO TAKE MY 2012 FORD FOCUS TITANIUM TO THE SERVICE DEPARTMENT AT EMPIRE FORD IN ABINGDON, VA. THEY STATED THE CAR WOULD BE OK TO DRIVE IF I COULD GET THE VEHICLE TO GO FORWARDS. I WAS TRAVELING 65 MPH DOWN THE INTERSTATE AND THE VEHICLE STALLED OUT ON THE INTERSTATE. I TRIED TO GIVE THE CAR FUEL AND BEGAN PRESSING THE GAS AND THE CAR WOULD NOT MOVE. SPEED LIMIT IS 70 AND 70-75 MPH CARS WERE COMING TOWARDS ME. I WAS FORCED TO CROSS OVER THE ON RAMP WHERE CARS WERE MERGING ON TO THE INTERSTATE TO GET TO THE EMERGENCY SIDE OF THE INTERSTATE. IT WAS A PRETTY SCARY EVENT AND I FELT THAT MY LIFE WAS PUT IN DANGER. SO, NOW FORD IS SAYING THERE IS NOTHING THEY CAN DO BUT FIX THE TCM (TRANSMISSION CONTROL MODULE). THERE IS NO FIX!!!! IF THERE WAS, I FEEL LIKE IT WOULD HAVE ALREADY HAPPENED. SO I AM STUCK WITH A VEHICLE THAT HAS BEEN IN THE SHOP FIVE TIMES NOW FOR TRANSMISSION ISSUES. IT IS CLEARLY UNSAFE TO DRIVE. WHAT IS IT GOING TO TAKE IN ORDER FOR FORD TO SEE THERE IS NOT A FIX FOR THESE MODELS, SOMEONE LOSING THEIR LIFE?

Mileage: 75,000

THIS HAS BEEN AN ONGOING PROBLEM. THE TRANSMISSION IN MY FORD HAS STOPPED FUNCTIONING AND LEFT ME SITTING ON THE SIDE OF THE INTERSTATE MANY TIMES. I HAVE BEEN LUCKY IN THAT I HAVE ONLY BEEN STRANDED IN A TRAFFIC LANE ONCE. I HAVE TAKEN IT TO FORD AND GONE THROUGH THE SAME THINGS THAT SO MANY PEOPLE HAVE ALREADY STATED: FIRST THEY BLAMED IT ON INSUFFICIENT ELECTRICAL GROUNDS, THEN THEY CHARGED ME $200 TO REPROGRAM THE TRANSMISSION CONTROL MODULE. THE TRANSMISSION THEN FAILED IN THE DEALERS LOT. I FINALLY HAD THE TCM REPLACED UNDER RECALL IN FENRUARY 2015 AND HAVE BEEN LUCKY WHEN COMPARED TO MANY OTHERS. THE VEHICLE HAS RECENTLY BEGUN SHAKING VIOLENTLY, LURCHING FORWARD, AND SOMETIMES NOT MOVING FORWARD AT ALL. I NEVER KNOW WHAT GEAR I WILL GET WHEN I PRESS THE ACCELERATOR OR IF I WILL GET A FORWARD GEAR AT ALL. THE MOST DANGEROUS THING IS THE UNPREDICTABILITY. IT HAPPENS FREQUENTLY AT HIGHWAY SPEEDS BUT CITY DRIVING IS INTOLERABLE. THE FORD MECHANIC TOLD ME I NEED A NEW TCM (AGAIN?), BOTH CLUTCHES, AND THE SLAVE CYLINDER REPLACED. I ASKED HOW LONG I COULD EXPECT THAT REPAIR TO LAST. HE ADMITTED - AWAY FROM OTHER EMPLOYEES - THAT THE VEHICLE SHOULD NOT BE ALLOWED ON THE ROAD BECAUSE IT IS TOO DANGEROUS. THE FORD SERVICE CONSULTANT ADVISED ME TO PARK THE CAR AND TO SELL IT BUT MY CONSCIENCE WILL NOT ALLOW ME TO PUT SOMEONE ELSE AT RISK BY DRIVING IT. I HAVE PARKED THE FOCUS AND WILL NOT ALLOW ANYONE TO DRIVE IT. A USED CAR LOT EMPLOYEE TOLD ME ON 27 AUGUST THAT SHE REFUSES TO SELL THEM BECAUSE THEY ARE TOO DANGEROUS. A BRIEF SEARCH OF THE NET REVEALS LAWSUITS IN AUSTRALIA, CANADA, ILLINOIS, AND CALIFORNIA ALL FOR THE SAME PROBLEMS. THESE VEHICLES MUST BE RECALLED AND THE TRANSMISSIONS MUST BE REPLACED WITH A SYSTEM THAT ACTUALLY WORKS, NOT WITH THE SAME BAD SYSTEM. IT IS A MATTER OF TIME BEFORE ONE OF THESE DEFECTIVE TRANSMISSIONS GETS SOMEONE KILLED.

Mileage: 30,000

I PURCHASED THIS CAR USED IN MAY OF 2015.. I IMMEDIATELY NOTICED THE CAR RUNNING SHAKY AND ATTRIBUTED THAT TO BAD FUEL. IT WAS INTERMITTENT AND WOULD COME AND GO. MAY 2016, MY HUSBAND, SON AND I ARE TRAVELING TO HIS TRACK CHAMPIONSHIP AND WERE STOPPED AT A RED LIGHT. THE LIGHT TURNED GREEN AND MY HUSBAND STEPPED ON THE GAS TO ACCELERATE. THE CAR JERKED US ALL FORWARD HARD AND WOULD NOT ACCELERATE WITH CARS HONKING BEHIND US. WE HAD A MESSAGE 'TRANSMISSION MALFUNCTION SERVICE NOW'. HE CALLED A FORD SERVICE CENTER AND WAS TOLD MY TRANSMISSION WAS UNDER TWO SEPARATE RECALLSCAR FAX REPORT SHOWN AT THE DEALERSHIP). WE HAD THE CAR TOWED TO THE FORD SERVICE CENTER. THEY EXPLAINED THAT THERE ARE THREE STEPS TO TRY TO GET THIS CORRECTED. THEY PERFORMED THE FIRST STEP WHICH WAS TO REPROGRAM THE TRANSMISSION CONTROL MODULE. I WAS DRIVING TO WORK THE NEXT DAY AND PULLING OUT INTO A BUSY INTERSECTION. MY CAR JERKED ME FORWARD HARD AND DOESN'T ACCELERATE AND I AM FACING TRAFFIC FROM BOTH DIRECTIONS. I CREPT OUT SLOWLY, SHUDDER, SHAKE, SHUDDER SHAKE AND NARROWLY MISS A COLLISION FROM BOTH DIRECTIONS AND HAD THE SAME MESSAGE 'TRANSMISSION MALFUNCTION SERVICE NOW'. I HAD MY CAR TOWED FOR THE SECOND STEP OF THE RECALL. THE SECOND STEP IS TO REPLACE THE TRANSMISSION CONTROL MODULE. I AM PULLING OUT OF A LOCAL STORE AND AGAIN MY CAR JERKS ME FORWARD HARD AND FAILED TO ACCELERATE WITH A LOGGING TRUCK COMING UPON THE DRIVER'S SIDE OF MY CAR. ONCE AGAIN, I NARROWLY ESCAPE ANOTHER COLLISION. THIRD STEP OF THE RECALL WHICH WAS TO CLEAN THE CLUTCHES. I GOT THE CAR BACK AND A WEEK LATER. AGAIN, MY CAR JERKED US BOTH FORWARD HARD AND WOULDN'T ACCELERATE. MY SON IS YELLING 'MOM, GET GOING THEY ARE GOING TO HIT US' AS HE IS LOOKING BACK AT A CAR THAT ALMOST HIT US FROM BEHIND WHILE MY CAR FAILS TO ACCELERATE.

Mileage: 490,000

TRANSMISSION DANGEROUSLY ERRATIC, UNDERPOWERED, BUCKING, LURCHING,FADING OUT ON ACCELERATION FROM STAND STILL. WORSE WHEN TEMPERATURES ARE ABOVE 70 DEGREES F. AMBIENT TEMP. HAVE HAD ALL THE SERVICE DONE AS PER CUSTOMER SATISFACTION PROGRAMS FROM FORD. HAVE HAD IT SERVICES FOR TRANSMISSION CHATTER ISSUES AT 46K, 54K, 59K, 77K. AT 59K FORD SERVICE REPLACED CLUTCH WITH "F ASY". CLUTCH WAS SUPPOSEDLY REPLACED AT 30K. DANGEROUS WHEN TRYING TO SPEED UP TO ENTER TRAFFIC, TRAFFIC CIRCLES, OR AVOID CONTACT WITH OTHER VEHICLES. TURNING CAUSES A GREAT DEAL OF SHIFTING VIBRATIONS. REGULAR AUTOMATIC TRANSMISSION MODE IS LAGGING AND UNRESPONSIVE IN NORMAL DRIVING AND LAGGING IN CITY TRAFFIC CONDITIONS. FROM STANDSTILL I HAVE HAD THE CAR LURCH AND BUCK FORWARD. ALSO THE CAR ROLLS BACKWARD IN DRIVE ON A HILL. THIS FORD HAD MARKETED AS A FEATURE TO NOT HAPPEN. FORD ANNOUNCED THE POWERSHIFT TRANSMISSION AS " POWERSHIFT WILL DELIVER THE FUEL EFFICIENCY OF A MANUAL GEARBOX WITH THE CONVENIENCE AND EASE OF A PREMIUM AUTOMATIC TRANSMISSION ' THE ANNOUNCEMENT GOES ON TO SAY "POWERSHIFT PROVIDES THE FULL COMFORT OF AN AUTOMATIC WITH A MORE SOPHISTICATED DRIVING DYNAMIC, THANKS TO UNINTERRUPTED TORQUE FROM THE DUAL-CLUTCH TECHNOLOGY, WHICH CONSISTS ESSENTIALLY OF TWO MANUAL TRANSMISSIONS WORKING IN PARALLEL, EACH WITH ITS OWN INDEPENDENT CLUTCH UNIT. ONE CLUTCH CARRIES THE UNEVEN GEARS ' 1, 3 AND 5 ' WHILE THE OTHER THE EVEN GEARS ' 2, 4 AND 6. SUBSEQUENT GEAR CHANGES ARE COORDINATED BETWEEN BOTH CLUTCHES AS THEY ENGAGE AND DISENGAGE FOR A SEAMLESS DELIVERY OF TORQUE TO THE WHEELS." THE PRODUCT IS THE FURTHEST FROM THE DESCRIPTION AND DANGEROUS ON TOP OF THE RHETORIC. HTTP://WWW.AUTOBLOG.COM/2009/01/21/FORD-OFFICIALLY-ANNOUNCES-DUAL-CLUTCH-POWERSHIFT-GEARBOX-FOR-201/

AT 9829 MILES (11/2013) NOTICED TRANSMISSION SLIPPING, JERKING, CRUNCHING AND CLUTCH PAC AND SEALS REPLACED AND TCM RECALIBRATED. AT 16839 MILES (8/2014) BROUGHT IN FOR HESITATION AND SHUDDER AND TOLD NOTHING WRONG. AT 29324 MILES (2/2016) BROUGHT IN FOR LOSING POWER AND SURGING FORWARD AND CLUTCH PACK REPLACED AGAIN. AT 33K MILES CAR WOULD NOT MOVE FORWARD IN MIDDLE OF STOP AND GO TRAFFIC ON CORONADO BRIDGE. FINALLY DID MOVE AFTER ABOUT 30 SECONDS AND THEN FLIPPING IN AND OUT OF GEAR AND DRIVING TERRIBLY. AFRAID TO DRIVE. BROUGHT IT IN AND THEY ARE REPLACING TRANSMISSION CONTROL MODULE. NOW I AM AFRAID TO DRIVE IT PERIOD. I LIMIT MY DRIVING NOW AND WOULD NEVER TAKE IT ON A LONG DISTANCE DRIVE.

Mileage: 33,600

FORD HAS A TRANSMISSION WITH DRY CLUTCHES. THIS TRANSMISSION HAS STRANDED MANY PEOPLE IN VERY UNSAFE SITUATIONS. THE TRANSMISSION JUST STOPS WORKING WHILE DRIVING. MANY COMPLAINTS HAVE PEOPLE LEFT IN THE TRAFFIC LANES AND THE CARS SIMPLY WILL NOT MOVE. FORTUNATELY FOR ME I WAS NOT ON THE FREEWAY, BUT ON THE FEEDER TO THE FREEWAY, AND THE CAR JUST STOPPED MOVING. THE ENGINE RPM'S DROPPED LIKE IT WAS RUNNING OUT OF GAS. THEN THE ENGINE RPMS PICKED UP BUT IT WOULDN'T MOVE. TRIED PUTTING IT IN REVERSE AND STILL WOULDN'T MOVE. THE TOW TRUCK DRIVER HAD TOWED THIS VERY SAME CAR TO THE DEALER 8 MONTHS AGO. THE PROBLEM IS THAT THE TRANSMISSION IS OF SUCH POOR QUALITY THAT THE VEHICLES ARE IN THE SHOP ON A REGULAR BASIS, COSTING US HUGE AMOUNTS OF MONEY TO FIX. I BOUGHT THE CAR 7 MONTHS AGO WITH AN EXTENDED WARRANTY. THE CAR HAS SHUTTERED AND THE TRANSMISSION HAS SLIPPED PRETTY MUCH FROM THE TIME I GOT THE CAR. READING MANY COMPLAINTS ABOUT THE CAR, SOME FROM BRAND NEW OWNERS IN 2012. REALLY NEED TO RESEARCH THIS TRANSMISSION AND ENGINE FOR THAT MATTER.

Mileage: 94,000

TRANSMISSION CONTROL MODULE FAILED. CAR WAS NOT RESPONSIVE TO GAS PEDAL. WOULD NOT RELIABLY ACCELERATE, WOULD NOT RELIABLY BRAKE.

Mileage: 65,112

I WAS DRIVING ON A CITY STREET TRAVELLING 50 MPH WHEN MY CAR STARTED TO STALL. I HIT THE GAS AND MY CAR JERKED AND STALLED AGAIN. THEN MY CAR READ A MESSAGE THAT SAID "TRANSMISSION MALFUNCTION SERVICE NOW." ONCE I WAS ABLE TO GET TO A SAFE LOCATION, I PARKED MY CAR AND IT MADE SOME FUNNY SOUND ALMOST LIKE A CLUNKING NOISE. THIS IS NOT THE FIRST TIME MY CAR HAS STALLED OUT AND HAD TRANSMISSION ISSUES. THIS IS ACTUALLY THE THIRD TIME I HAVE BEEN DRIVING MY CAR AND BEEN SCARED OUT OF MY MIND DUE TO MY CAR STALLING OUT WHILE DRIVING.

Mileage: 124,049

WHILE DRIVING ON FREEWAY, TRANSMISSION FAILED TO PROVIDE POWER UPON ACCELERATION

Mileage: 27,000

I PURCHASED A USED 2012 FORD FOCUS HATCHBACK IN OCTOBER 2012 THAT HAD 29,000 MILE ON IT AT THE TIME. I DROVE THE VEHICLE UP TO 39,000 AND THE POWER STEERING FAILED AS I WAS INITIATING A LEFT TURN ACROSS TRAFFIC. I LOOKED DOWN TO SEE THE POWER STEERING ASSIST FAULT ERROR MESSAGE. THE CAR WAS OUT OF WARRANTY AT THAT POINT, AND I WAS OUT 2,000$ IN REPAIRS. I HAVE SEEN THAT FORD HAS RECALLED OTHER VEHICLES FOR THE SAME ISSUE, JUST NOT THE 2012 FOCUS YET. IN OCTOBER 2014, I FOUND THE HARD STUTTERING UPON ACCELERATING AND THEN I RECEIVED MY FIRST RECALL NOTICE. A NEW TCM WAS INSTALLED, REPROGRAMMED, ALONG WITH A NEW CLUTCH. ABOUT TWO WEEKS AFTER THAT THE CLUTCH FAILED AND I HAD TO BRING IT BACK IN FOR REPAIRS. ABOUT 6 MONTHS AFTER THAT I WAS DRIVING ON THE HIGHWAY AT AROUND 70 MPH AND THE DASHBOARD LIT UP WITH A TRANSMISSION MALFUNCTION, SERVICE NOW ERROR. I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE TCM AGAIN AND REPROGRAMMED. IN AUGUST 2016, THE CAR IS NOW AT AROUND 65,000 MILES. I WAS DRIVING AROUND 40 MPH ON A BUSY CITY STREET WHEN I RECEIVED THE TRANSMISSION MALFUNCTION, SERVICE NOW ERROR. I JUST GOT THE CAR BACK FROM THE DEALERSHIP YESTERDAY, THE 4TH TIME, WITH A NEW TCM THAT HAS BEEN REPROGRAMMED. THIS CAR IS UNSAFE, AND FORD IS AWARE. THE TECHNICIANS I HAVE DEALT WITH ALL KNOW THE EXACT ISSUE BEFORE I EXPLAIN IT TO THEM. I ASKED FOR A COMPLAINT LINE, OR ANY OPTIONS FOR CONSUMERS IN MY POSITION AND WAS TOLD BY BOTH THE DEALERSHIP AND THE FORD CUSTOMER SERVICE HOT LINE THAT THERE ARE NONE. I ASKED THE TECHNICIAN AT THE DEALERSHIP IF THEY KNEW THEY WERE HANDING ME AN UNSAFE VEHICLE, AND HE SHOOK HIS HEAD THEN STATED HE WISHED THERE WAS SOMETHING THEY COULD DO BUT I AM OUT OF LUCK.

Mileage: 39,000

I PURCHASED THE CAR FROM FORD DEALER USED.TRANSMISSION ACTED UP AFTER A MONTH TOOK IN IN AND THEY SAID IT WOULD COST ME 200.00 TO LOOK AT IT.I PURCHASED THE 2 YEAR EXTENDED WARRANTY,BUT WOULD STILL COST ME THAT .I LEFT ,A FEW MONTH LATER THE CAR WOULD NOT MOVE AND TRANSMISSION LIGHT CAME ON .MY INSURANCE TOWED THE CAR AT THAT TIME THE DEALER KEPT MY CAR FOR A WEEK ,CHARGED ME 500.00 FOR CABLES TO THE BATTERY.1 WEEK LATER I WAS DRIVING BACK FROM ARIZONA TO NEVADA IN THE MIDDLE OF THE DESERT AND THE CAR LIGHT CAME ON AGAIN CAR WAS SHUTTERING LOSING POWER THANK GOD I MADE IT HOME.NOW ABOUT 2 MONTHS LATER I WAS DRIVING HOME FROM WORK AND TURNED MY DRIVER SIDE DOOR FLEW OPEN..THANK GOD I WASN'T CLOSE TO ONCOMING TRAFFIC AND HAD SEAT BELT ON.HOWEVER NOW MY DRIVER SIDE DOOR WILL NOT CLOSE OR LOCK.

Mileage: 86,000

TRANSMISSION IS FAULTY. WHILE DRIVING, THE CAR WILL SLOW DOWN, SHAKE, AND SHUDDER AND WILL NOT ACCELERATE. THE RPMS WILL INCREASE TO 5000-6000. THIS HAPPENS IN CITY DRIVING AND HIGHWAY DRIVING. ON THE HIGHWAY THE CAR WILL SLOW FROM 65MPH TO 40MPH WITHOUT WARNING AND WILL NOT ACCELERATE. VERY UNSAFE!!!! THE CAR HAS BEEN BACK TO FORD DEALERSHIP SEVERAL TIMES. EACH TIME THEY SAY THE CAR IS FIXED ONLY TO BE BACK WITH IN A WEEK OR TWO FOR THE SAME PROBLEM. SEEMS FORD DOES NOT HAVE A FIX FOR THIS PROBLEM AND I DONT WANT THE CAR BECAUSE SOMEONE IS GOING TO GET INJURED DRIVING THIS UNSAFE CAR.

Mileage: 44,250

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION INDEPENDENTLY SHIFTED INTO NEUTRAL AND THE RPMS INCREASED. THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE PCM, TCM, AND SHAFT SEALS WERE REPLACED. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED PER THE MANUFACTURER'S VOLUNTARY RECALL IN WHICH THE CLUTCH AND THE TCM WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Mileage: 93,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE OR DECELERATE WITHOUT WARNING. WHEN THE CONTACT ATTEMPTED TO ACCELERATE FROM A STOP, THE VEHICLE SPUTTERED. THE DEALER DIAGNOSED THAT THE TRANSMISSION AND THE COMPUTER CHIP FOR THE TRANSMISSION FAILED. THE COMPUTER CHIP NEEDED TO BE REPROGRAMMED AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED A TOTAL OF THREE TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,312.

Mileage: 61,312

I BOUGHT A 2012 FOCUS IN 2015 WITH 14,690 MILES ON IT. AFTER A COUPLE OF WEEKS I NOTICED PROBLEMS WITH THE TRANSMISSION BUT TRIED TO THINK POSITIVE AND SAY IT CAN'T BE. AS THE DAYS AND WEEKS WENT ON IT GOT WORSE AND WORSE THE CRANKING NOISE THE LACK OF ACCELERATION AND DECELERATION, THE SHUDDERING, ETC.. THEN I GET A RECALL LETTER FROM FORD MOTOR STATING THERE'S A RECALL ON THE TRANSMISSION AND IF AFFECTED HAVE DEALER TAKE CARE OF IT, SO I CALLED THE DEALER AND ASKED IF THEY COULD GIVE ME A LOANER SINCE I HAVE A SEVERELY DISABLED 8 YR OLD DAUGHTER THAT I MUST HAVE TRANSPORTATION IN CASE OF ANY EMERGENCY THEY TOLD ME NO LOANERS, SO I CALLED FORD MOTOR TOLD THEM MY ISSUE AND THEY ALSO SAID NO LOANERS. I TOOK THE CAR AND I GOT IT BACK THE SAME DAY THEY TOLD ME IT JUST HAD TO BE REPROGRAMMED OK SO A WEEK LATER THE SAME THING STARTED BUT I HAVE TO WORK AS WELL SO I CAN'T TAKE OFF FROM WORK SO EASILY, SO I JUST KEPT DRIVING IT SINCE THE SERVICE MANAGER ASSURED ME IT WILL NEVER STALL. WELL IT DID JUST THIS WEEK RIGHT IN THE MIDDLE OF THE ROAD WITH THE RED MALFUNCTION LIGHT ON. I WAS STUCK I WAITED A FEW MINS IN THE BOILING HEAT WITH MY DAUGHTER AND RESTARTED THE CAR, NEEDLESS TO SAY IT'S GOING BACK TO THE DEALER AGAIN. IT'S A HAZARD DRIVING THIS CAR THANK GOD NO ONE HIT ME ON THE ROAD. WITH THIS CAR YOU CAN HAVE A MAJOR ACCIDENT IT IS THE UNSAFEST CAR YOU COULD DRIVE.

Mileage: 26,000

2 MAJOR ISSUES: TRANSMISSION WOULD SUDDEN DROP OUT OF GEAR WHILE DRIVING. SEVERAL TIMES I WAS ON THE HIGHWAY AND IT WOULD DROP INTO NEUTRAL, LEAVING ME NO WAY TO CONTROL MY VEHICLE. THIS WAS FIXED WITH A FORD WARRANTY EXTENSION AND REPLACEMENT OF THE TRANSMISSION CONTROL MODULE (TCM). NOW, AT 74000 MILES, I AM HAVING A MALFUNCTION OF THE ELECTRONIC POWER STEERING (EPS). USUALLY RIGHT WHEN I START THE VEHICLE AND AM BACKING OUT OF MY GARAGE, BUT OCCASIONALLY ALSO WHILE DRIVING, A WARNING CODE APPEARS ON THE DASHBOARD SAYING "MALFUNCTION: POWER STEERING" AND THE WHEEL LOCKS IN PLACE. THIS IS VERY DANGEROUS AND THE 2012 FOCUS SEEMS TO HAVE LOTS OF MAJOR ISSUES.

Mileage: 74,000

TCM RECALL, I HAVE HAD TO TAKE MY CAR TO THE SHOP GOING ON 3 TIMES NOW FOR THE SAME ISSUE. MY CAR IS LOOSING POWER, HESITATING TO GO INTO GEAR, AND SHUDDERING WHILE DRIVING. MY RADIO IS ALSO TURNING OFF WHILE DRIVING AND DOES NOT FIX UNTIL I TURN THE CAR ON AND OFF. MY TRANSMISSION FEELS LIKE ITS DRIVING. I DON'T FEEL SAFE DRIVING THIS VEHICLE AND I HAVE STARTED THE STEPS TO FILE A COMPLAINT WITH FORD. I WANT TO DRIVE A SAFER CAR I FEEL LIKE IM RISKING ME AND MY PASSENGERS LIVES WHEN I DRIVE THIS CAR. I LOVE IT BUT I JUST WANT TO FEEL SAFE AND WANT TO FEEL LIKE MY AUTO COMPANY CARES ABOUT ITS DRIVERS. ONCE WHEN THEY FIRST FIXED THE TCM I DROVE IT OFF THE LOT AND GOT A TRANSMISSION ERROR MESSAGE AND THEY HAD TO COME TAKE IT BACK TO THE DEALER. WHEN I PULL OFF AT A LIGHT MY CAR SHAKES UNTIL IT GETS TO 20MPH THEN IT STILL SHUDDERS A BIT UNTIL IT GETS ABOUT 50 MPH

Mileage: 70,000

THIS IS NOT THE FIRST TIME THIS AUTO MANUAL TRANSMISSION HAS CAUSED PROBLEMS. WHEN I HAVE TAKEN THIS VEHICLE IN FOR SERVICE AND ASKED THEM TO LOOK AT THE TRANSMISSION AND WHEN I HAVE EXPLAINED WHAT IT DOES THEY SAID THAT IS HOW IT SHOULD BE. IT HAS ACTED LIKE IT WON'T GO AND IT HAS ROLLED BACK ON HILLS. IT HAS SHUTTERED AND STUTTERED TO CHANGE GEARS. FINALLY IT DIDN'T AND IT WAS IN TRAFFIC ON A 70 MPH HIGHWAY. WHILE DRIVING IN RUSH HOUR TRAFFIC - NOT STOP AND GO - JUST MORNING TRAFFIC WITH SEVERAL OTHER DRIVERS ON A 70 MPH THE FORD FOCUS STOPPED ACCELERATING. THE CAR WOULD NOT GO PAST 40-45MPH. I HAD TO TURN MY HAZARDS ON AND TRY TO KEEP GOING AND WORK MY WAY OVER TO THE SHOULDER. IT WAS DIFFICULT AND VERY DANGEROUS. I COULDN'T GET OVER AS QUICK AS I WOULD HAVE LIKED AND I COULD HAVE DIED! THE CAR WOULDN'T SHIFT GEARS. IT IS LIKE IT WAS STUCK IN BETWEEN AND THEN IT WOULDN'T REALLY SLOW DOWN AND FINALLY I HAD TO COAST ON THE SHOULDER TO A STOP. I WAS ALMOST AT AN EXIT SO I THOUGHT I WOULD TRY TO GET OFF TO A QUICK PARKING LOT. BUT THEN IT WOULDN'T GO. IT WASN'T STOPPED, BUT IT WASN'T DRIVING. THEN A MESSAGE INDICATED HOT TRANSMISSION AND I WAITED AS IT INDICATED TO LET IT COOL. FINALLY IT CLEARED AND NO MORE MESSAGE. I TRIED TO GO AGAIN ON THE SHOULDER TO GET TO A SAFE PARKING LOT OR SOMETHING AND IT WENT FOR A MINUTE GOT STUCK AT 40 MPH AND STARTED TO SLOW. THE CAR'S THROTTLE WAS GOING AND REVVING BUT NOTHING. I HAD TO COAST TO A STOP. LET IT COOL AND THEN I JUST TRIED TO GO TO THIS WIDE PART OF THE SHOULDER ON THE EXIT RAMP SO IT WOULD BE SAFE TO GET A TOW AND GET MY STUFF OUT OF MY CAR TO MY HUSBAND'S CAR. I GOT A TOW TO A LOCAL FORD SHOP AND THEY SAID "YOU HAVE TO DRIVE IT DIFFERENTLY." A CAR THAT I HAVE HAD 4ISH YEARS, NOW I HAVE TO DRIVE IT DIFFERENTLY? HOW DO I DRIVE TO WHERE IT DOESN'T STOP WORKING? THIS SHOULD NEVER HAPPEN!

Mileage: 59,100

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE TRANSMISSION LOST POWER. WHEN THE SHIFT LEVER WAS PLACED IN THE DRIVE POSITION AND THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHUDDERED AND FAILED TO RESPOND. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO TRAVERSE A HILL, THE TRANSMISSION LOST POWER AND THE VEHICLE ROLLED BACKWARDS DOWN THE HILL. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THE POWER TRAIN CONTROL MODULE AND TRANSMISSION CONTROL MODULE WERE REPROGRAMMED, BUT THE FAILURE RECURRED FIVE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. UPDATED 01/05/17*LJ *JS

Mileage: 13,000

I'VE HAD PROBLEMS WITH THE TRANSMISSION FROM THE START. I'VE HAD THE TRANS CONTROL MODULE REPLACED TWICE. PROBLEMS INCLUDE DELAYED STARTS, SHUTTERING WHEN SHIFTING, REVVING HIGH WHEN ABOUT TO SHIFT, OR STICKING IN GEAR AND NOT SHIFTING WHEN IT SHOULD. I KEPT TAKING IT IN, AND EACH TIME THEY TOLD ME THEY COULDN'T FIND A CODE, SO THEY COULDN'T FIX IT. THEY FINALLY REPLACED THE TCM, WHEN MY CAR JUST STOPPED IN THE MIDDLE LANE, DURING RUSH HOUR TRAFFIC ON THE FREEWAY. I COULDN'T GET IT TO MOVE, SO I SHUT IT OFF, THEN IT WOULDN'T START AGAIN. IT TOOK EMERGENCY VEHICLES TO GET ME TO THE SIDE OF THE ROAD BECAUSE OF ALL THE TRAFFIC WHIZZING BY. THE SECOND TIME THEY REPLACED IT, I WAS ON VACATION, AND MY CAR KEPT STICKING IN GEAR, BUT THE SERVICE ENGINE SOON LIGHT CAME ON THIS TIME SO THEY HAD A CODE TO GO BY.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE VIBRATED AND JERKED FORWARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,000. UPDATED 09/06/16*LJ THE CONSUMER STATED THE VEHICLE HESITATED AT LOW RPM'S UPON TAKE OFF. UPDATED 09/08/16.*JB

Mileage: 30,000

FROM THE DAY PURCHASED, TRANSMISSION SHUDDERS WHILE DRIVING, GOING UP A HILL OR TAKING OFF. TOOK TO DEALER AND THEY SAID THAT'S NORMAL.

I BOUGHT MY 2012 FORD FOCUS NEW. FORD HAS REPLACED MY TRANSMISSION/SEALS/ CLUTCHES FOUR TIMES THUS FAR. I HAVE HAD TO SCHEDULE THREE APPTS WITH PAUL MILLER FORD IN LEXINGTON KY SINCE TRANSMISSION #4. THE FIRST & SECOND INSPECTION PASSED ALL TESTS, 'IT'S WITHIN PARAMETERS' WAS THE ONLY RESPONSE THE TECHNICIAN WOULD TELL ME. MY THIRD APPT, MY TRANSMISSION FAILED & NOW NEED YET ANOTHER TRANSMISSION. FORD SAYS MY VEHICLE 'SAFE TO DRIVE'. WILL TAKE 2-3 MONTHS FOR PARTS. FOCUS CONTINUES TO: SHIFT ERRATIC, RPM NEEDLE IN 6-7 RANGE, TRANSMISSION SLIPS, JERKS, HESTITATES, BOGGS DOWN, DELAYED ACCELERATION, SHUDDERS, SURGES FORWARD WHEN STOPPING, DECREASED FUEL MILEAGE, AND TRANSMISSION IS LEAKING. THE COVER FOR UNDER CARRIAGE IS COVERED/CAKED WITH TRANSMISSION OIL. HOW CAN THIS VEHICLE BE SAFE TO DRIVE WHEN CLEARLY TESTING INDICATES THE TRANSMISSION HAS FAILED.

Mileage: 96,886

TCM PROBLEMS WIFE PULLED OUT TO A RESIDENTIAL INTERSECTION AND THE CAR STALLED, LUCKILY NO CARS WE'RE COMING AT THE TIME SHE CALLED ME AND WAS SCARED SHE DIDN'T KNOW WHAT TO DO IT TOOK ME I'M OUT 30 MINUTES TO GET TO HER MEANWHILE CARS WERE BACKING UP AND GOING AROUND HER WE PULLED IT INTO MY MOTHER-IN-LAW'S DRIVEWAY WHICH WAS NEAR AND ASK MY BROTHER-IN-LAW THAT IS A MECHANIC TO CHECK IT OUT AND HE INDICATED THAT IT WAS THE TCM THAT WAS OUT I HAVE HAD PROBLEMS WITH MY TRANSMISSION ABOUT SIX MONTHS AFTER I BOUGHT IT NEW IT FINALLY WENT OUT. I USE THIS CAR TO GO TO WORK I AM A STATE CIRCUIT RIDER AND PUT A LOT OF MILEAGE ON MY CAR ILEARN TO DEAL WITH THE SLUGGISH TRANSMISSION BECAUSE OF THE DEALERS INDICATED THEY COULDN'T DO ANYTHING ABOUT IT JUST TO REPROGRAM THE TRANSMISSION THAT WAS DONE AND THAT WAS THE ONLY THING THAT FOR DONE FOR MY VEHICLE. AFTER FORD INDICATED RECALL I HAD TOO MANY MILEAGE ON MY VEHICLE TO QUALIFY IT WAS JUST BARELY OVER 50,000 MILES THE FIRST TIME. SECOND LETTER INDICATED FOR ME TO TAKE THE VEHICLE IN TO BE CHECKED BUT THE DEALER MECHANIC SAID THAT THEY HAD TO PHYSICALLY HEAR OR FEEL THE SHUDDERING OF THE TRANSMISSION BEFORE THEY COULD PROGRAM IT AGAIN THIS WENT ON UNTIL I HAD NO WARRANTY ON MY VEHICLE. THE VEHICLE WITH SOMETIMES DO THE SHUTTERING OR SKIPPING OF THE TRANSMISSION NOT ALL THE TIME THAT'S WHY THE DEALER SAID THAT HE COULD NOT DO IT UNTIL IT WAS DOING IT FOR HIM. SO I LEARNED TO IGNORE THE SHUDDERING AND SKIPPING OF THE TRANSMISSION AND ADAPTED TO DRIVING WITH IT BUTT WHEN MY WIFE DROVE THE CAR AND IT FINALLY DIED ON HER THAT IS TOO MUCH TO DEAL WITH.

Mileage: 1,500,053

WE PURCHASED THIS CAR NEW IN AUGUST OF 2012 AND HAVE HAD NOTHING BUT PROBLEMS WITH THE TRANSMISSION. JERKING, STUTTERING, ETC. CLUTCH HAS BEEN REPLACED BY FORD AT LEAST THREE TIMES UNDER WARRANTY TO ONLY FAIL AGAIN. FORD HAS EXTENDED THE WARRANTY TO 100,000 DUE TO THEIR KNOWN FAULTY DESIGN BUT HAS YET TO FIX THE PROBLEM. OWNERS WILL BE LEFT WITH A CAR THAT IS UNSAFE, EXPENSIVE TO MAINTAIN AND / OR UNUSABLE ONCE THE WARRANTY EXPIRES. WE HAVE HAD PROBLEMS ON THE HIGHWAY AND IS CITY DRIVING. CURRENTLY THE CAR WILL NOT GO ABOVE 30 MILES AND HOUR AND NO SUPPORT FROM LOCAL FORD DEALER OR FORD CORPORATE ON GETTING RENTAL CAR UNTIL THEY CAN FINALLY FIT US IN 4 DAYS FROM NOW. MIND YOU THIS CAR IS UNDER WARRANTY AND IS A KNOWN DEFECT THEY'VE YET TO FIX. WHY AFTER FIVE YEARS OF KNOWN PROBLEMS HAS THIS CAR NOT BEEN RECALLED? HOW MANY PEOPLE HAVE TO DIE IN ACCIDENTS BEFORE SOMETHING IS DONE? LISTED TODAY'S DATE AS DATE OF DATE OF INCIDENT ALTHOUGH THIS IS JUST THE LASTEST IN A LONG LINE OF HEADACHES AND TRANSMISSION PROBLEMS WE'VE EXPERIENCED SINCE BUYING THIS CAR.

Mileage: 70,000

I HAVE HAD MY FORD FOCUS SINCE 2012. BOUGHT NEW. NOTICED ROLL BACK AT STOP SIGNS AND DEFINITELY ON HILLS. HAD IT LOOKED AT, WAS TOLD IT WAS FIXED AND AS GOOD AS IT IS GOING TO GET. STILL ROLLS BACK. ONE NIGHT PUT CAR IN REVERSE. IT DIDN'T MOVE. SHUT IT OFF THREE TIMES, IT FINALLY RESET. TALKED TO THE DEALERSHIP ABOUT THIS. SAID THEY HAVE NEVER HEARD OF THIS HAPPENING. HAVE NOTICED A LITTLE JERKING HERE AND THERE. ONE DAY, JUNE 2016, DROVE THE CAR TO DOWNTOWN MADISON, PARKED IN A RAMP. ALL WAS FINE. GOT BACK IN AND STARTED IT UP TO BELLS AND WHISTLES TELLING US THE TRANSMISSION MALFUNCTIONED AND TO HAVE IT SERVICED IMMEDIATELY. CAR WOULD NOT SHIFT PROPERLY. HAD THE TRANSMISSION CONTROL MODULE REPLACED. TWO WEEKS LATER, 350 MILES FROM HOME, AFTER PASSING A SEMI, PULLED BACK INTO THE RIGHT LANE AND 10 MINUTES DOWN THE ROAD, CAR REFUSED TO ACCELERATE. IT WOULD REV UP TO 4500 RPM'S BUT NOT MOVE. ALL THE WAY HOME. GOING UP HILL, SAME THING. GET ON A STRAIGHT AWAY AND IT MOVED FINE, BUT TO START OFF AND STOP LIGHTS AND INTERSECTIONS, IT WOULD START SLOWLY. BUT RPM'S WOULD REV EVERY TIME. DEALERSHIP JUST CALLED. THE WORK THEY DID IS "FINE", NOW RUNNING A DIAGNOSTIC ON THE POWERTRAIN. ALREADY 100 DOLLARS IN. NOT A HAPPY CAMPER AT THIS MOMENT.

Mileage: 94,000

EVER SINCE WE PURCHASED THE VEHICLE BRAND NEW, THE VEHICLE HAS SHUDDERED AND HAD TRANSMISSION ISSUES. FOR DIS REFUSING TO FIX THE ISSUE. I WAS LEFT STRANDED ON THE ROAD BECAUSE THE TCM HAD TO BE REPLACED. PCM AND TCM HAVE BEEN REPROGRAMMED MULTIPLE TIMES AND THE CLUTCH HAS BEEN REPLACED IN IT 3 OR 4 TIMES AS WELL. FORD KEEPS SAYING THAT THIS IS NORMAL AND HOW IT SHOULD OPERATE THE SHUDDER AND JERKIGN HAPPENS MOSTLY WHEN TAKING OFF FROMA STOP LIKE AT A STOP LIGHT

Mileage: 111,000

FORD FOCUS SE 2012 [XXX] PURCHASED 08/25/2011. SINCE NEW, THE VEHICLE SHUDDER AND SHAKE BECAUSE TRANSMISSION PROBLEMS. IT WAS AGAIN ON THE DEALER IN MAY 2016 FOR 2 WEEKS, AFTER HAVING TO WAIT 20 DAYS FOR THE PARTS TO ARRIVE, AT PINES FORD IN PEMBROKE PINES, FL. DURING THIS REPAIR ALSO, ONE OF THE ENGINE MOUNTS WAS FOUND BROKE AND THE DEALER AND FORD MOTOR COMPANY REFUSED TO PAY FOR THE REPLACEMENT AND THE LABOR, $ 250 DOLLARS TOTAL. REALLY? FOR AN ENGINE MOUNT? THE DEALERSHIP SERVICE ADVISOR REFERRED TO THE ENGINE MOUNT AS A "TEAR AND WEAR" PART. REALLY? THIS IS THE FIRST TIME IN MY LIFE I HAVE TO REPLACE AN ENGINE MOUNT ON A VEHICLE 65K MILES OLD. WHAT ABOUT ALL THE SHUDDERING AND SHAKING TO THE ENGINE AND TRANSMISSION COMPONENT? SINCE NEW, THE CAR HAS BEEN AT THE DEALER IN MORE THAN 8 OCCASIONS. IN TWO OF THIS OCCASIONS, IT TOOK AT LEAST 2 WEEKS TO GET THE CAR BACK. THE TCM HAS BEEN REPLACED AND REPROGRAMMED SEVERAL TIMES, THE CLUTCH AND OR TRANSMISSION IN MORE THAN 2 OCCASIONS. THE DEALER SERVICE ADVISOR HAS ALWAYS TRIED TO CONVINCE US THAT THE SHUDDERING AND SHAKING IS "NORMAL" AS HE CALLED. IN TWO OCCASIONS THE VEHICLE STALL AND REFUSE TO COME BACK TO LIFE UNTIL 30 MINUTES PASSED. DURING LAST MONTH REPAIR ALSO A CASE WAS OPEN WITH FORD MOTOR COMPANY ON 4/28/2016 [XXX] WAS CLOSED BY [XXX] WITHOUT OUR CONSENT. CASE IS STILL OPEN AND VALID. CAR IS A LEMON, PLAIN AND SIMPLE. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 10

WE HAD TO HAVE THE FRONT SUSPENSION REPAIRED 3 TIMES IN THE FIRST 5,000 MILES. THERE WAS A MAJOR KNOCKING SOUND AND YOU COULD FEEL MOVEMENT IN THE STEERING WHEEL WHEN THE CAR WAS TRANSISTIONING OVER A SPEED BUMP OR INTO A DRIVEWAY. RIGHT AFTER THIS WAS FIXED, AFTER THE THIRD REPLACEMENT OF THE SAME PARTS, THE TRANSMISSION HAD TO BE REPAIRED 4 TIMES, 3 TIMES THE CLUTCH PACK FAILED WHICH HAPPENED REGULARLY EVERY 10,000-12,500 MILES. THE CAR WOULD JERK VIOLENTLY DURING START OF MOVING AND THEN THE CLUTCH WOULD SLIP WHILE DRIVING AT SPEED. THE CLUTCH PACK WAS REPLACED 3 TIMES. THE LAST TIME THE TRANSMISSION JUST FAILED TO SHIFT INTO ANY GEAR, FORWARD OR REVERSE, THIS HAPPENED WHILE THE CAR WAS MOVING IN A PARKING LOT. WE ARE AFRAID THIS WILL HAPPEN DRIVING ON THE STREET, THROUGH AN INTERSECTION, GETTING ON OR DRIVING ON A FREEWAY. THE DEALER LOOKED AT IT, THEY SAID THE ONBOARD COMPUTER SHOWED A FAILURE CODE, THEY RESET THE CODE AND THEN STATED THERE WAS NO PORBLEM. WHEN ASKED WHY THE PART THAT THE FAILURE CODE SAID WAS BAD WAS NOT REPLACED THE DEALER STATED THAT THERE WAS NO PROBLEM AND JUST DRIVE THE CAR. IF IT FAILS AGAIN HAVE THE CAR TOWED IN AND THEY WILL CHECK AGAIN.

Mileage: 56,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE TRANSMISSION SLIPPED OUT OF DRIVE INTO NEUTRAL WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND IT RETURNED TO NORMAL. THE DEALER DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

IN 2012 I PURCHASED THE VEHICLE FROM FUTURE FORD IN SACRAMENTO CALIFORNIA. OVER THE PAST FOUR YEARS, THE CAR HAS PROBLEMS WITH THE TRANSMISSION, PCM MODULE, TRANSMISSION CONTROL MODULE, CLUTCH, STARTER, STEERING WHEEL, ELECTRICAL SYSTEM. I TOOK THE CAR TO TWO FORD DEALERSHIPS FOR REPAIRS. THE SERVICE TECHNICIANS CANNOT REPAIR THE CAR. I CONTACTED FORD MOTOR COMPANY MANY TIMES AND THEY REFUSE TO REFUND MY MONEY AND RECALL THE VEHICLE THE CAR IS VERY DANGEROUS TO DRIVE AND A RISK TO MY LIFE AND SAFETY. UPDATED 07/19/16*LJ *CN

Mileage: 26,300

THE CAR HAS 70,000 MILES ON IT. IT HAS HAD 3 OIL LEAKS (1 OIL PAN & 2 HEAD GASKET); I HAVE ALSO HAD TO HAVE THE CLUTCH REPLACED TWICE. THE FIRST TIME WAS DUE TO SHUDDERING AND THE SECOND TIME WAS DUE TO A TRANSMISSION MALFUNCTION CODE. THE TWO CLUTCHES WERE REPLACED 10,000 MILES APART.

Mileage: 70,000

FORD FOCUS RECALL. CAR LOST ALL ACCELERATION WHILE DRIVING ABOUT 10MPH IN TRAFFIC BUT ELECTRICAL STAYED ON. LUCKILY IT WAS TRAFFIC AND I WAS ABLE TO COAST TO THE ROADSIDE. HAPPENED FIRST IN NOVEMBER 2015, DEALER SAID IT WAS BATTERY DYING. HAPPENED AGAIN APRIL 27 2016. NOW THEY'RE SAYING IT'S TRANSMISSION ELECTRICAL ISSUES.

Mileage: 71,015

NEW 2012 FORD FOCUS B/C I DIDN'T WANT USED CAR REPAIRS. AT 57.2K MILES THE TRANSMISSION STARTED TO MAKES NOISES, AUTOMATICALLY SHIFT ON ITS OWN SOMETIMES TO A CRAWL, ROLL BACKWARDS & LURCH FORWARD WHEN STOPPED AT LIGHTS/STOP SIGNS, NO POWER UP HILLS. THE AUTOMATIC TRANSMISSION COST $1,000-$1,500 DOLLARS BUT IT DRIVES LIKE A CLUTCH. MY MECHANIC TOLD ME FORD EXTENDED THE TRANSMISSION WARRANTY TO 7 YRS OR 100K MILES B/C OF THIS. HE GAVE ME A COPY FROM HOTLINE ARCHIVE 1) FIRST PERFORM THE TRANSMISSION ADAPTIVE RELEARNS USING THE FACTORY OR EQUIVALENT SCAN TOOL 2) IF THESE CODES ARE P2831 AND/OR P2832 RETURN IMMEDIATELY, IT IS LIKELY THERE IS AN INTERNAL CLUTCH ISSUE. NOTE, THERE IS A COMMON CONCERN OF INTERNAL SEALS LEAKING FLUID ONTO THE CLUTCH FORD HAS INCREASED THE WARRANTY ON THE INTERNAL SEALS TO 7YRS OR 100KMILES. POTENTIAL CAUSES: INTERNAL AUTOMATIC TRANSMISSION 2) TRANSMISSION CONTROL MODULE ADAPTIVE RELEARN - CONFIRMED FIX SUMMARY: 3) REPLACE AUTOMATIC TRANSMISSION. PRIOR TO CONTACTING MY MECHANIC I CALLED THE DEALERSHIP THEY WERE VAGUE ABOUT THE TRANSMISSION PROBLEM. MY RESEARCHED IDENTIFIED OTHER COMPLAINTS FOR THE SAME THING. THE DEALERSHIP TOLD ME THAT THE PARTS ARE BACKORDERED 3 MONTHS NATIONWIDE BUT IT'S OK TO DRIVE THE CAR INCLUDING ON THE FREEWAY & IT WON'T HURT THE TRANSMISSION ANYMORE THAN WHAT IT IS. LATER I THOUGHT WHAT HAPPENS IF IT DAMAGES OTHER NON-TRANSMISSION PARTS NOT COVERED UNDER THE TRANSMISSION WARRANTY - WILL THAT COST ME OUT OF POCKET EXPENSES - ACTUATORS/SYNCHROS/ENGINE MOUNTS, ETC. FORD SHOULD HAVE TOLD US ABOUT THIS NEW EUROPEAN DUAL CLUTCH/AUTO TRANSMISSION TECHNOLOGY BEFORE THEY SOLD THE CAR. I THINK THEY KNEW ABOUT THE PROBLEM AT THE MANUFACTURING STAGE & STILL SOLD THE CARS. THE 2012 FORD FOCUS SHOULD FALL UNDER THE LEMON ACT. THIS IS WRONG FROM A CONSUMER & SAFETY STAND POINT - DRIVER, PASSENGERS, OTHER VEHICLES.

Mileage: 57,000

SINCE WE PURCHASED THE CAR NEW IN 2012 IT HAS NOT OPERATED PROPERLY. I UNDERSTAND IT IS A HYBRID TRANSMISSION AND FEELS DIFFERENT FROM OTHER AUTOMATIC TRANSMISSIONS. THAT IS NOT THE PROBLEM. THE PROBLEM IS THAT THE CAR SHUDDERS AND JERKS FORWARD WHEN YOU STEP ON THE ACCELERATOR. WE HAVE TAKEN THE CAR IN FOR THIS PROBLEM AND HAVE BEEN TOLD THERE IS NO PROBLEM. YET THERE HAVE BEEN ABOUT THREE RECALL OR TRANSMISSION UPDATES. THE LAST RECALL WAS SERVICED IN JANUARY 2016. SEVERAL TIMES I HAVE HAD TO PULL OFF THE ROAD AND RECENTLY THE CAR'S ENGINE LIGHT CAME ON HAD TO HAVE THE VEHICLE TOWED TO VALLEY ISLE FORD BECAUSE THE CAR WOULD NOT DRIVE. THERE RESPONSE AFTER RESETTING THE CHECK ENGINE LIGHT WAS THAT THE CAR DROVE FINE. I WENT TO PICK THE CAR UP AND I BARELY MADE IT HOME. THE CAR AGAIN NEEDS TO TOWED BACK TO THE DEALER. THIS MODEL NEEDS TO BE RECALLED AND HAVE THE TRANSMISSION REPLACED AS IT WILL NEVER BE ABLE TO BE FIXED.

Mileage: 40,000

POWERTRAIN IS SLIPPING, CAR LUNGES FORWARD WHEN PRESSES ON BRAKE, ROLLS WHEN GEAR, AND THE POWERTRAIN LIGHT TURNS ON. THIS IS THE SECOND/THIRD TIME THAT THIS HAS HAPPENED.

Mileage: 102,000

I HAVE TAKEN MY CAR INTO TWO SEPARATE FORD DEALERSHIPS (ELDER FORD AND BILL CURRIE FORD, BOTH LOCATED IN TAMPA, FL) FOR SERVICE DUE TO THE TRANSMISSION AUDIBLY GRINDING AND THE CAR LITERALLY SHAKING ON TAKE OFF. IT SOUNDS LIKE THE CAR IS GOING TO DIE AT ANY MOMENT. EACH TIME I HAVE TAKEN IT IN, I WAS TOLD IT JUST NEEDED TO BE "RE-PROGRAMMED". THEY WOULD DO THAT THEN SEND ME ON MY WAY ONLY FOR ME TO RETURN A MONTH OR TWO LATER WITH THE SAME ISSUE. THIS PAST TIME, THEY REPLACED THE TRANSMISSION CONTROL MODULE AGAIN ONLY FOR THE TRANSMISSION TO FAIL ONCE MORE. WHILE DRIVING HOME, MY CAR INEXPLICABLY STOPPED RUNNING IN THE MIDDLE OF TRAFFIC ON A BUSY STREET. THE DASHBOARD SHOWED A TRANSMISSION MALFUNCTION AND TO GET IT SERVICED IMMEDIATELY. I HAVE CALLED FORD'S CORPORATE OFFICE AND THEY KEEP TELLING ME TO SPEAK WITH A CUSTOMER SERVICE MANAGER WHO JUST REFERS ME BACK TO THE DEALERSHIP FOR REPAIRS. WHAT IF THE CAR HAD STOPPED THE WAY IT DID WHILE I WAS ON THE EXPRESSWAY? THIS IS NOT A SAFE VEHICLE AND FORD DOESN'T SEEM TO CARE. I HAVE COPIES OF THE DOCUMENTATION FROM EACH TIME THE CAR WAS SERVICED FOR THIS ISSUE. I AM WRITING BECAUSE I AM AT MY WITS END AND I HAVE GIVEN FORD MULTIPLE OPPORTUNITIES TO GET THIS CORRECTED AND THEY KEEP TRYING TO PUT A BAND-AID ON IT. I HAVE DONE MY OWN RESEARCH AND THIS PROBLEM IS A VERY COMMON ONE AMONG THIS PARTICULAR MODEL OF VEHICLE. I WANT TO MAKE SURE THAT AWARENESS IS BROUGHT TO THIS SO THAT HOPEFULLY SOMETHING CAN BE DONE BEFORE SOMETHING TRAGIC HAPPENS.

Mileage: 50,000

CLUTCH IN TRANS. SKIPPING. THIS HAS AND STILL HAPPENING TWO MONTHS AFTER PURCHASE,.BEEN IN FORD DEALER ( PARK FORD ) WESLEY CHAPEL FL. SEVERAL TIMES, STILL REACTING THE SAME.VERY AGGRAVATING .SOONER OR LATER IT'S GOING TO JAM,CAUSING AN ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 1,000

SOMETIMES UPON CRANKING THE CAR AND TRYING TO PUT THE CAR IN GEAR IT COMES UP "TRANSMISSION NOT READY" AND WILL NOT ENGAGE. UPON TAKEOFF, IT JERKS AND SHUDDERS EVERY TIME. GOING UP ANY KIND OF INCLINE, IT GRINDS AND SHAKES OR SHUDDERS. IT NEVER TAKES OFF SMOOTHLY AND I AM AFRAID THAT I AM GOING TO GET STRANDED ANY TIME DUE TO THIS. HOWEVER, TECHNICIANS TELL ME ALL THIS IS NORMAL - IT IS NOT!!!!! I AM TOLD THIS IS DUE TO A NEW TYPE OF ENGINE - HOWEVER IT DOES APPEAR TO BE VERY FAULTY. THIS HAPPENS ON A DAILY BASIS - WHETHER I AM ON THE HIGHWAY, A TWO LANE ROAD OR IN A PARKING LOT. THIS HAS HAPPENED LOTS OF TIMES AND I HAVE RECORDS WHERE I HAVE TAKEN THIS TO THE FORD DEALERSHIP AROUND SIX TIMES SINCE I PURCHASED IT.

Mileage: 31,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO ACCELERATE, THE CHECK ENGINE LIGHT ILLUMINATED, AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS SERVICED UNDER A MANUFACTURER RECALL; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 05/20/16*LJ *TR

Mileage: 42,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, THE VEHICLE STARTED TO VIBRATE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THERE WAS A HESITATION BEFORE THE VEHICLE RESPONDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE REPAIR FAILED TO REMEDY THE ISSUE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, THE DOORS ON THE VEHICLE LOCKED AND UNLOCKED AUTOMATICALLY AND THE TCM LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER THE VEHICLE WAS REPAIRED UNDER A MANUFACTURER RECALL FOR A SYSTEM UPDATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,817.

Mileage: 69,817

CAR HESITATES WHEN AT LOW SPEED; TERRIBLE GRINDING NOISE WHEN GOING UPHILL ESPECIALLY WHEN STOP START ON A HILL. GEARS SLIP WHILE DRIVING; I HAVE OWNED AND DRIVEN MANUAL TRANSMISSIONS AS WELL AS AUTOMATIC TRANSMISSIONS THAT CAN SWITCH TO MANUAL BUT NEVER EXPERIENCED ANYTHING LIKE THIS. TODAY MY CAR WOULD NOT START: ALL THE INTERIOR LIGHTS CAME ON JUST FINE- DEFINITELY NOT THE BATTERY. ERROR MESSAGE ON THE DASH SAID "PARKING ASSIST MALFUNCTION" - THIS ENDED UP TO BE..... THE TRANSMISSION CONTROL MODULE. THERE IS DEFINITELY SOMETHING WRONG WITH THE WAY THESE TRANSMISSIONS WERE MADE.

Mileage: 61,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. APPROXIMATELY 30 SECONDS LATER, THE ENGINE STALLED AND DID NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE AND THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FIVE TIMES, BUT THE FAILURE RECURRED. THE VEHICLE WAS INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE.

Mileage: 40,000

THE TRANSMISSION JERKS AND WILL NOT SHIFT TO GEARS

Mileage: 13,000

I BOUGHT THE CAR USED IN JULY OF 2014 WITH ABOUT 23,000 MILES. SHORTLY AFTER BUYING THE VEHICLE, I EXPERIENCED THE TRANSMISSION MAKING GRINDING SOUNDS AND SHUDDERING DURING ACCELERATION. GENERALLY AFTER THE VEHICLE IS WARMED UP AND BEEN ON A DRIVE. A REPROGRAM WAS DONE AND I WENT BACK TO THE DEALERSHIP FOR THE SAME PROBLEM A FEW WEEKS LATER. AT THIS POINT, WITH ABOUT 30,000 MILES, A NEW CLUTCH AND PLATES WERE INSTALLED. THE VEHICLE PERFORMED FINE FOR ABOUT 5,000 MORE MILES. THE SHUDDERING AND GRINDING NOISES HAVE RETURNED. THE TRANSMISSION HAS BEEN REPROGRAMMED TWICE SINCE THE NEW CLUTCH. I CURRENTLY HAVE ABOUT 45,000 MILES. FORD WILL ONLY REPROGRAM OR REPAIR THE VEHICLE IF THE SHUDDER IS OUTSIDE OF A CERTAIN RANGE AND ATTEMPTS HOW TO EXPLAIN THIS IS NORMAL. I AM STILL UNDER FACTORY POWER TRAIN WARRANTY BUT IT IS LIKE AN ACT OF CONGRESS TO GET THE ISSUE RESOLVED. THIS IS A RECURRING PROBLEM AND I HAVE BEEN TO THE VARIOUS DEALERSHIPS AT LEAST 5 TIMES FOR HELP. THE TRANSMISSION WILL SOMETIMES JERK AND STRUGGLE TO ACCELERATE. REALLY CONCERNED ABOUT MY SAFETY AND OTHERS. I HAVE HAD THIS ISSUE FROM ABOUT SEPTEMBER 2014 TO THE PRESENT DAY.

Mileage: 44,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE HESITATED AND "PULL OVER FOR SIX MINUTES" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON MULTIPLE OCCASIONS WHO DIAGNOSED THAT THE TRANSMISSION AND MULTIPLE OTHER PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000. THE VIN WAS UNAVAILABLE.

Mileage: 14,000

SINCE THE INTRODUCTION OF DUAL CLUTCH TECHNOLOGY, BEGINNING WITH 2012 FORD FOCUS MODELS, THERE HAVE BEEN NUMEROUS DOCUMENTED CASES OF TRANSMISSION PROBLEMS. AT LEAST TWO RECALLS WERE TO ADDRESS THE SLUGGISH SHIFTING. IN MY CASE THE TRANSMISSION HAS NEVER FUNCTIONED ADEQUATELY, HOWEVER I NEVER EXPERIENCED TOTAL FAILURE. ON MARCH 15TH, IN HEAVY INTERSTATE TRAFFIC, THE TRANSMISSION EXPERIENCED A FAILURE. THE ENGINE WARNING LIGHT ILLUMINATED AND THE CAR WOULD NOT PROPEL FORWARD, EVEN IN DRIVE. I TURNED THE VEHICLES IGNITION TO OFF THEN ON. THAT RESET THE SYSTEM AND I DROVE HOME. NOW JUST YESTERDAY, MARCH 23RD, THE SAME THING OCCURRED, HOWEVER THIS TIME I HAD TO TOW THE CAR TO A FORD SERVICE SHOP. IN THESE EVENTS THE WARNING LIGHT ILLUMINATES AND THE DASHBOARD INDICATORS FLASH. THE CAR THEN IDLES AND SHAKES FAILING TO PROPEL FORWARD. THIS IS A MAJOR SAFETY HAZARD AND I AM READING THIS IS A COMMON OCCURRENCE WITH THIS MODEL YEAR. SERIOUS INJURIES CAN OCCUR WITH THIS TYPE OF FAILURE WHILE DRIVING IN TRAFFIC CONGESTED AREAS. FORD HAS NOT ADEQUATELY ADDRESSED THE ISSUE AND NO RESOLUTION EXISTS AT THIS POINT. A CLASS ACTION LAWSUIT IS IN PROCESS AGAINST FORD DUE TO THIS ISSUE. THIS IS A VERY SERIOUS MATTER WHICH SHOULD BE ADDRESSED AGGRESSIVELY AND PROMPTLY. THE VEHICLE WAS IN MOTION ON AN INTERSTATE EXPRESSWAY. NOTE THE RECALLS FOR THEIR AUTOMATIC TRANSMISSION.

Mileage: 96,000

GOT IN MY CAR ON A SATURDAY MORNING TO GO TO WORK. NOTICED THE TRANSMISSION WAS SHIFTING VERY ROUGHLY. AS THE DAY PROGRESSED, I NOTICED THAT WHEN IT SHIFTED INTO 3RD, THE RPM'S WOULD JUMP FROM 3500 AND TAKE A WHILE TO GO BACK DOWN INTO 2000RPMS. IN THE AFTERNOON, CRANKED MY CAR UP AND NOW MY CHECK ENGINE LIGHT IS ON. THE SHIFTING HAS GOTTEN PROGRESSIVELY WORSE. WHAT MAKES THIS EVEN WORSE IS I HAVE ALREADY HAD MY TRANSMISSION CONTROL MODULE REPLACED ONCE. I TOOK IT INTO THE DEALERSHIP ON MONDAY AFTER NOT DRIVING IT ALL DAY SUNDAY. I NOTICED AS I GOT ON THE HIGHWAY TO GET TO THE DEALERSHIP, AS MY CAR SHIFTED INTO 5TH OR 6TH IT WENT FROM 3500 RPM TO 4500 RPM. I AM AFRAID TO DRIVE THIS CAR! GOT TO THE DEALERSHIP FINALLY ONLY TO BE TOLD THEY ARE 2 WEEKS BEHIND ON TRANSMISSIONS AND THAT THEY CAN'T LOOK AT MY CAR TILL AT LEAST THURSDAY. I HAVE THE EXTENDED WARRANTY AND WON'T BE ABLE TO GET A RENTAL TILL THEY DIAGNOSE IT. I WILL NEVER OWN ANOTHER FORD. THIS IS UNACCEPTABLE!

Mileage: 89,900

THE TRANSMISSION ON THIS CAR IS HORRENDOUS! I FREQUENTLY EXPERIENCE SEVERE GRINDING AND SHUDDERING WHEN ACCELERATING AND HAVE EXPERIENCED COMPLETE STALL OUTS WHEN TURNING/MERGING ONTO ROADS AND LANES. IT IS ABSOLUTELY UNSAFE AND HAVE BROUGHT THIS UP TO THE REGIONAL MANAGER OF FORD DURING MY CURRENT COMPLAINT WITH THEM. THEIR RESPONSE? THAT IT'S MY FAULT FOR HOW I AM DRIVING THE CAR. I AM WAITING MY 3RD CLUTCH REPLACEMENT DUE TO A 3-5 WEEK BACKORDER DUE TO THE FREQUENCY OF THIS ISSUE BUT IT'S SOMEHOW MY SPECIFIC DRIVING CAUSING THE PROBLEM. WORST OF ALL IS THAT THEIR OWN SERVICE REP ADMITS TO THIS BEING A PATCH, NOT A SOLUTION. I WILL EXPERIENCE GOOD PERFORMANCE FOR 2-3 MONTHS AND THEN THE PROBLEMS WILL BEGIN AGAIN.

Mileage: 44,000

TAKATA RECALL. MY 2012 FORD FOCUS HAS MULTIPLE TRANSMISSION ISSUES. INCLUDING OVERHEATING ISSUES, TRANSMISSION SEIZURE ALL WHILE IN MOTION IN A STRAIGHT DIRECTION ON CITY STREETS AND INTERSTATE HIGHWAYS. CONSTANT VIBRATION, SHIFTING IN AND OUT OF OVERDRIVE AND SHIFTING GEARS AT THE WRONG MOMENT. THIS HAS PUT NOT ONLY MYSELF IN GREAT DANGER BUT THE PASSENGERS IN MY CAR AND OF COURSE OTHER DRIVERS NEAR BY. I HAVE BEEN TOLD IT IS BEING CAUSED BY THE TRANSMISSION CONTROL MODULE WHICH, TO MY KNOWLEDGE, AS STATED BY THE DEALERSHIP HAS BEEN BOTH REPROGRAMMED AND IN SOME CASES REPLACED DUE TO DAMAGE OF SOME SORT. REPLACEMENT OR REPROGRAMMING THE (TCM) HAS NEVER CURED ANY ISSUES. I'VE BEEN GOING BACK AND FORTH BETWEEN FORD MOTOR COMPANY AND MY LAW FIRM WITH THIS NONSENSE TO NO AVAIL TO DATE. MY ATTORNEY HAS WRITTEN A LETTER AND CALLED FORD MOTOR COMPANY STATING MY CONCERNS AND FORD RESPONDED WITH A SMALL LIST OF INSTRUCTIONS AS TO WHAT TO SEND TO THEIR COMPANY (FROM THE WRITTEN LETTER BUT THE PHONE CALL MESSAGE WAS IGNORED). I FOLLOWED EVERY INSTRUCTION FORD GAVE AND SINCE THEN NOTHING FURTHER HAS BEEN ADDRESSED BY FORD AND I AM STILL DRIVING THIS VERY QUESTIONABLE PRODUCT PRODUCED BY FORD. THIS ISSUE IS A PROBLEM FOR MANY 2012 FORD FOCUS OWNERS. I AM ASKING THAT FORD STEPS UP AND TAKES RESPONSIBILITY FOR THIS KNOWN AND DANGEROUS ISSUE BEFORE SOMEONE GETS HURT OR KILLED. FORD SEEMS TO NOT CARE ABOUT THEIR CURRENT CUSTOMERS AND SHOWS LITTLE RESPECT FOR OTHERS AS THIS VEHICLE (AND MANY OTHERS) IS STILL BEING DRIVEN. I HAVE BEEN A LOYAL FORD CUSTOMER FOR OVER TWENTY YEARS AND NOW I AM BEING DISRESPECTED AND IGNORED. EVIDENTLY, FORD'S CUSTOMER SERVICE LEAVES LITTLE TO BE DESIRED AS WELL. FORD, I AM ASKING YOU TO STEP UP AND OWN YOUR RESPONSIBILITY, AS IT SEEMS TO ME AND MANY OTHERS, YOUR COMPANY IS FAILING. RESTORE FAITH IN AMERICAN AUTO MAKERS AND DO THE RIGHT THING.

Mileage: 25,888

1ST TIME - CAR DIED ON THE HIGHWAY AND WOULDN'T DRIVE. I TOOK IT TO THE CLOSEST DEALERSHIP WHICH WAS JOE COOPER FORD. SAID THAT THEY COULDN'T COVER A RENTAL AND REPROGRAMMED THE CONTROL MODULE AND SAID IT WAS FIXED. 2ND TIME - CAR DIED AGAIN SO TOOK BACK INTO JOE COOPER BECAUSE THEY SAID THEY FIXED IT THE FIRST TIME. CHECKED IN BY ADAM (RUDE) AND WENT AND GOT RENTAL AGAIN. DEALERSHIP COVERED THIS TIME. CAR WAS THERE FOR 7 DAYS BEFORE I HAD TO CALL TO FIND OUT WHAT WAS GOING ON AND I WAS TOLD THAT ADAM WHO CHECKED ME IN TOOK NO NOTES AND IT HAD BEEN SETTING THERE NOT BEING LOOKED AT. FINALLY WAS LOOKED AT AFTER 11 DAYS AND TOLD THE CLUTCH TEST WAS "NOT BAD ENOUGH" TO WARRANT IT TO BE FIXED UNDER WARRANTY AND WE WOULD DO OUT OF POCKET. THEY ALSO SAID "WE WERE NOT USED TO AN AUTOMATIC AND NOT USED TO A STANDARD BECAUSE THIS CAR HAD AN AUTOMATIC CLUTCH FOR ITS STANDARD OPTION". 3RD TIME - TOOK IN AND THEY RECOGNIZED ME AND SAID RIGHT AWAY WE CAN'T COVER THIS RENTAL AND THEY CAN'T GET TO IT FOR 2 WEEKS. I CALLED FORD MOTOR COMPANY TO GET HELP. AT FIRST I WAS TOLD THE SAME THING BUT ASKED FOR SUPERVISOR AND RECEIVED A CALL BACK 3 HOURS LATER THAT FORD WOULD COVER ONLY 3 DAYS OF THE RENTAL.

Mileage: 72,000

MY CAR HAS TRANSMISSION PROBLEMS. EVERY SINGLE TIME I START AND STOP THE CAR SHUDDERS AND HESITATES. THE CAR IS UNSAFE TO DRIVE. ALSO THE CAR'S CRUISE CONTROL BROKE WITHIN 3 MONTHS OF OWNING THE CAR, IT WAS FIXED AND THEN BROKE AGAIN A MONTH LATER. AND HASN'T WORKED IN 2 YEARS. THIS CAR IS JUNK. I HAVE TAKEN IT TO THREE DIFFERENT FORD DEALERSHIPS AND THEY REFUSED TO FIX THE PROBLEM. THEY WOULD TELL ME THERE WAS NOTHING WRONG WITH THE TRANSMISSION IT WAS THE WAY I DRIVE. EVERY TIME I TOOK IT IN FOR THE CRUISE CONTROL FORD WOULD TELL ME THAT THEY WERE UNABLE TO FIX THE PROBLEM BECAUSE THE CRUISE WAS WORKING THAT DAY, WHEN IT NEVER WORKED FOR ME. THEY REFUSED TO FIX THE PROBLEMS AND I FINALLY RAN OUT OF A WARRANTY AND GAVE UP. I DON'T HAVE THE MONEY TO PAY TO HAVE THIS CAR FIXED WHEN I BOUGHT A BRAND NEW CAR I COLLEGE TO NOT HAVE TO WORRY ABOUT GETTING WORK DONE TO A CAR. THIS HAS BEEN THE BIGGEST DISAPPOINTMENT AND I JUST WANT THEM TO BE RECALLED. FORD OWES IT TO ALL THE CUSTOMERS THAT ARE CURRENTLY STUCK WITH THIS CAR AND PAYING BIG MONEY FOR A CAR THAT DOESN'T WORK. I DON'T NOT FEEL SAFE ALLOWING MY FAMILY IN THE CAR BECAUSE IT IS TOO DANGEROUS TO DRIVE. IT STRESSES ME OUT ON A DAILY BASIS HAVING TO DRIVE THIS CAR AND NEVER KNOWING WHEN IT'S GOING TO STOP WORKING. I HAVE BEEN HAVING THERE PROBLEMS SINCE I BOUGHT THE CAR IN JULY OF 2012.

VEHICLE FAILED TO MOVE AFTER TRANSMISSION MALFUNCTIONED AT 69,359MI AFTER A FEW MINUTES THE VEHICLE WAS OPERATIONAL ENOUGH TO MOVE OFF THE HIGHWAY TO PARK IT FOR THE NIGHT.

Mileage: 69,359

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE FELT AS IF IT WERE JUMPING IN AND OUT OF GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE TRANSMISSION JUMPED OUT OF GEAR AND THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED. IT WAS DIAGNOSED AGAIN AS NEEDING A NEW TRANSMISSION MODULE AND CLUTCH. THE VEHICLE WAS REPAIRED, BUT THE FAILURE KEPT RECURRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, EXTENDED THE WARRANTY, AND PLACED AN EMERGENCY ORDER FOR THE PARTS. THE CONTACT WAS INFORMED THE PARTS WOULD NOT BECOME AVAILABLE FOR A FEW WEEKS. THE CONTACT ALSO WANTED TO FILE A COMPLAINT AGAINST FORD MOTOR COMPANY BECAUSE SHE WAS UNSATISFIED. THE FAILURE MILEAGE WAS 43,500.

Mileage: 43,500

EVEN AFTER REPROGRAMMING THE TRANSMISSION CONTROL MODULE, THE CAR CONTINUES TO PRESENT BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, AND DELAYED ACCELERATION, AS WELL AS LURCHING. TODAY, THE TRANSMISSION CONTROL MODULE COMPLETELY FAILED TO START THE VEHICLE, ALTHOUGH ALL OTHER ELECTRICAL WORKS.

Mileage: 40,000

SHUDDERING OF ENGINE BETWEEN GEAR. LOSE OF POWER WHEN ACCELERATING. RED LINES WHEN TRYING TO ACCELERATE BETWEEN FIRST AND SECOND GEAR.

Mileage: 62,000

ON 2/25/16, AFTER A SEVERE RAINSTORM, I WENT TO TURN ON MY CAR AND TRIED TO TURN ON THE WIPER BLADES, BUT THEY WOULD NOT COME ON. THE NEXT MORNING THEY DID TURN ON. THAT AFTERNOON, WHEN STARTING MY CAR, THE WIPER BLADES TURNED ON WITHOUT THE CONTROL BEING ACTIVATED. THE BLADES CONTINUED TO RUN EVEN WHEN THE CAR WAS TURNED OFF AND NO KEYS WERE IN THE IGNITION. THE ONLY WAY TO STOP THE BLADES WAS TO DISCONNECT THE FUSE FROM THE BOX. THIS HAS HAPPENED TWICE WHEN I WAS NOT AWARE OF THIS AND MY CAR BATTERY WAS DEAD WHEN I WENT TO START THE CAR. I CANNOT USE THE WIPER BLADES AT THIS TIME AS THEY WILL NOT TURN OFF. ACCORDING TO FORD MOTOR CO., THIS IS NOT COVERED UNDER THE RECALL ON THE WIPER BLADES SINCE MY CAR IS OUT OF WARRANTY. I HAVE HAD MY CAR IN THE DEALERSHIP TO REPAIR THE DEFECTIVE CLUTCH AND IT IS STILL NOT REPAIRED DUE TO FORD MOTOR CO NOT SENDING OUT THE NECESSARY PARTS IN A TIMELY MANNER. MY CAR IS SHUDDERING AND JERKING WHEN ACCELERATING AND CHANGING GEARS ON ALL TYPES OF ROADS. I HAVE HAD THIS ISSUE SINCE I BOUGHT THE CAR BRAND NEW. THE CRUISE CONTROL ON MY CAR WORKS INTERMITTENTLY. WHEN THE BATTERY IS DISCONNECTED AND THEN RECONNECTED, THE CRUISE WILL WORK FOR A FEW DAYS. FORD TECHNICIANS COULD NOT DIAGNOSE THE PROBLEM. THIS HAS BEEN A PROBLEM FOR AS LONG AS I HAVE HAD THE CAR.

THE FIRST TIME WAS GOING DOWN 93 IN BOSTON AREA WITH MY FAMILY THE CAR WENT INTO TRANSMISSION FAILURE WHY I WAS IN FAR LEFT LANE THE CAR WOULDNT GO OVER 20 AND I HAD TO CROSS OVER TO THE FAR LEFT LANE TO TREACH THE BREAKDOWN LANE. LUCKILY MY FAMILY WAS NOT IN ACCIDENT BECAUSE IT COULD'VE HAVE BEEN FAR WORSE. IT DID THE SAME THING A SECOND TIME WHEN I WAS GOING DOWN 293 AREA GOING TO A DOCTOR APPOINTMENT. THIS MAY END UP KILLING MY FAMILY IF IT DOESN'T GET RECALLED AND FIX. WE DON'T HAVE EXTRA MONEY TO BE REPAIRING IT OURSELF EVERY TIME IT DECIDES TO DO THIS.

Mileage: 155,000

CAR DIES ON HIGHWAY WHILE DRIVING. FUEL SYSTEM AND SENSORS SEEMS TO BE FAILING OR FELL APART INSIDE THE VEHICLE IT WILL NOT SHOW APPROPRIATE FUEL LEVELS. IT STUTTERING AFTER FILLING UP TO FULL TANK. VEHICLE IS VERY DANGEROUS TO DRIVE ON A HIGHWAY TO WORK WHEN FUEL SYSTEM IS FAILING. MANY COMPLAINST HAVE BEEN FILED ON OTHER AUTOMITIVE WEBSITES AND FORUMS ABOUT THIS EXACT FUEL SYSTEM ISSUE. COLLAPSED FUEL SYSTEM / FUEL GUAGE I JUST PURCHASED THIS CAR 3 WEEKS AGO AND MY PREVIOUS PONTIAC GRAND PRIX 2006 GAVE ME LESS ISSUES THAN THIS FORD FOCUS. SOMETHING REALLY WRONG IS HERE WITH FORD, I THINK THEY HAVE GOTTEN TO A MASSIVE POINT THEY BELIEVE THEY CANNOT BE HELD RESPONSIBLE FOR THERE MISTAKES OR RECALLS SINCE THEY ARE TOO TIED INTO THE DEPENDECY OF ALL THE PEOPLE.

Mileage: 125,000

I'VE ALREADY HAD PROBLEMS WITH THE TRANSMISSION (RECALL ISSUE) THAT CAUSES THE GRINDING AND JERKING OF THE VEHICLE...AND STILL HAVE TO ADDRESS THESE. BUT JUST THIS WEEK MY BLINKERS STARTED COMING ON (WHEN I TURNED OFF MY MOTOR), AND SOME ALARM STARTED SOUNDING UNTIL I STARTED UP THE CAR. REALLY, REALLY CONCERNED AT THIS POINT! NOT A SAFE VEHICLE. MY SECOND FORD FOCUS (MY 2003 WAS A DREAM!)...WONDERING WHAT WENT WRONG IN THE FACTORY!

Mileage: 31,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES PRIOR TO TAKING THE VEHICLE TO THE DEALER TO RECEIVE A MANUFACTURER'S RECALL REMEDY. AFTER THE REPAIR, THE FAILURE PROGRESSED RANDOMLY FOR LONGER THAN A YEAR. UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WAS SLOW TO RESPOND AND THE REAR TIRES LOCKED WHEN ACCELERATING. THE CONTACT LATER EXPERIENCED THE VEHICLE STALLING WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE OVER TO A FUEL STATION AND, AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED, SHOOK VIOLENTLY, AND STALLED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO THE DEALER FOR INSPECTION. THE CONTACT WAITED LONGER THAN A WEEK FOR THE DIAGNOSTIC RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

I HAVE BROUGHT MY VEHICLE INTO FORD SERVICE CENTER MULTIPLE TIMES REGARDING THE RECALL AND REPLACEMENT OF MY CLUTCH BECAUSE OF STALLING AND FAULTY ACCELERATION WHICH HAS ALMOST CAUSED ACCIDENTS ON 2 OCCASIONS MERGING INTO ONCOMING TRAFFIC AND ALSO INCREASING AN INJURY TO MY BACK PROBLEMS BY THE JUMPY ACCELERATION. FORD DEALER CLAIMS THAT THE REPLACEMENTS ARE ON SUCH A HIGH BACK ORDER THAT THEY INFORMED ME TO TRY BACK IN "NOVEMBER 2016" AND JUST RESET THE CLUTCH PROGRAMMING FOR NEW MEMORY AND INSISTS I DRIVE IT HARD AS POSSIBLE. THIS IS A SAFETY RISK FOR MYSELF AND OTHER DRIVERS . THE SPECIFIC RECALL IS FSA TITLE: TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION FIELD SERVICE ACTION NUMBER: 14M01

Mileage: 30,000

SHUDDERING, AND BUCKING ON TAKE-OFF. HESITATION AND DELAY IN ACCELERATION. CITY STREETS, FROM INTERSECTIONS, AND WORSENS WHILE TURNING A CORNER AND GENTLY ACCELERATING. KNOWN TRANSMISSION ISSUES WITH THIS MODEL. PROBLEM IS CONSTANT, AND CONTINUOUS.

Mileage: 28,000

MY VEHICLE LOST ALL POWER IN REGARDS TO ACCELERATION AND DECELERATION ON THE FREEWAY AT THE SPEED OF AROUND 40-45 MPH. I HAD TO COAST OVER TWO LANES AND ALMOST GOT REAR-ENDED. THE RPM WOULD REV UP BUT NO POWER. RESTARTED CAR AND PROBLEM WENT AWAY. NEXT DAY HAD TCM FLASHED AS PART OF RECALL. TWO DAYS LATER HAD THE SAME ISSUE ONLY GOING 60-65 ON FREEWAY. TRANSMISSION WENT HAYWIRE AND HAD TO COAST OVER AND ALMOST GOT REAR-ENDED AGAIN. THIS TIME CAR WOULDN'T RESTART FOR ABOUT 2 MIN. NO POWER. ENGINE REVVING AND COMPLETE LOSS OF POWER TWICE AND I FEEL THIS CAR IS A MAJOR ACCIDENT WAITING TO HAPPEN. I DO NOT FEEL SAFE WHILE DRIVING NOT KNOWING WHY MY CAR IS LOSING POWER EVEN AFTER THE SO CALLED SOFTWARE FIX.

Mileage: 76,450

TRANSMISSION SHUTTERS AND SLIPS AND THE POWER STEERING JUST SHUTS DOWN AT TIMES, THIS IS VERY DANGEROUS. MY WIFE WAS MERGING ONTO THE INTERSTATE AND THE STEERING SHUTS DOWN THE ENGINE STILL RUNNING. SHE HAS TO SHUT THE CAR OFF AND START IT AGAIN TO GET THE POWER STEERING TO WORK. THIS HAS HAPPENED AROUND 10 TIMES.

Mileage: 61,000

FOR THE LAST TWO YEARS, OUR VEHICLE HAS HAD SEVERAL EPISODES OF VIOLENTLY MIS-SHIFTING, INTO A FINAL LOSS OF ACCELERATOR USE. THIS HAPPENS MANY TIMES WHEN WE ARE ON RURAL OR HIGHWAY, AND AT DIFFERING SPEEDS OF UP TO 70 MPH. WE HAVE BROUGHT IT IN FOR ALL REGULAR AND IRREGULAR MAINTENANCE TO LUTHER NORTH COUNTRY FORD IN COON RAPIDS, MN. THEY FIRST SAID IT WAS HOW THE "NEW TRANSMISSION WORKED", THEY THEN SAID IT WAS THE TCM CODES, THEN THE CLUTCH WAS REPLACED. THEN THE ONLY TIME THEY GOT CODES FROM THE CAR, WE HAD TO PAY 1200 DOLLARS BECAUSE IT WASN'T PART OF THE RECALL, BUT LESS THAN A MONTH LATER, WE HAD THE SAME SYMPTOMS. EVERY TIME THEY "FIX" THE PROBLEM IT HAPPENS AGAIN, SOMETIMES MONTHS APART, MOST RECENTLY IT WAS LESS THAN 24 HOURS AFTER THEY REPLACED THE CLUTCH. THEY THEMSELVES HAVE ADMITTED THEY HAVE NO IDEA OF HOW TO TRULY, PERMANENTLY, MAKE THE CAR SAFE TO DRIVE, BUT CONTINUALLY ALLOW US TO PICK IT UP AND DRIVE AWAY. WE HAVE TRUSTED THEM WITH EVERYTHING AND THE ASSUMPTION THAT THEY ARE GIVING US A TRUE AND HONEST TRY WHEN WORKING ON OUR CAR. NOW WE HAVE APPLIED FOR LEMON LAW, ONLY TO FIND OUT THAT WE DO NOT QUALIFY FOR THAT BECAUSE WE HAVE TRUSTED THE DEALER AND FORD, EXTENDING OVER THE WARRANTY/LEMON LAW REFUND PERIOD. MY WIFE JUST MADE THE LAST PAYMENT ON THIS VEHICLE, AND NOW (AS WE HAVE BEEN FOR SOME TIME) WE ARE AFRAID TO DRIVE IT, I AM USED TO HAVING TO PUT ON THE 4 WAY FLASHERS ONCE A DAY TO PULL OVER WHEN IT STOPS ACCELERATING. IF IT WAS SOMETHING LIKE THE WASHER FLUID SPRAYERS DIDN'T WORK I WOULDN'T CARE ANYMORE. BUT WE CAN'T DRIVE IT, WE CAN'T RESELL IT. WE ARE REASONABLE PEOPLE, BUT FEEL WE'VE BEEN ROBBED OF 23,000 DOLLARS WITH NO WHERE TO TURN. WHAT CAN WE DO GOING FORWARD I HAVE EVERY SERVICE INVOICE EVER FOR THE HISTORY OF THE CAR, BUT I DON'T HAVE A SCANNER, I CAN MAIL THEM IF NEEDED PLEASE.

Mileage: 106,000

WHEN YOU DRIVE THE VEHICLE, THE TRANSMISSION SHUTTERS, SHAKES, SKIPS GEARS, AND SOMETIMES COMES TO AN ABRUPT HALT MAKING IT FEEL AS IF I HAVE BEEN REAR-ENDED. IT HAPPENS WHEN THE ENGINE IS COLD OR WARMED UP, AT ALL OUTSIDE TEMPERATURES AND CONDITIONS AND IS A GENERAL SAFETY ISSUE WAITING TO HAPPEN. I HAVE HAD MECHANICS THAT SPECIALIZE IN TRANSMISSIONS WARN AGAINST DRIVING IT AS IT COULD POTENTIALLY BE A VERY SEVERE OR LIFE THREATENING ISSUE. NONE OF THESE MECHANICS HAVE A SOLUTION FOR ME. REPLACING IT WOULD JUST PUT AN ALREADY BAD TRANSMISSION DESIGN BACK IN. FORD HAS DONE NOTHING FOR ME. AND I AM FRANKLY AFRAID FOR MY LIFE EVERY TIME I START IT UP. THE VEHICLE FEELS AS IF THE TRANSMISSION WANTS TO EXPLODE. SEVERAL TIMES I HAVE BRIEFLY LOST CONTROL OF THE VEHICLE AS THE TRANSMISSION JERKS FROM ONE GEAR TO ANOTHER. THIS IS MY ONLY VEHICLE FOR TRANSPORTATION AND IT IS TOTALLY UNSAFE. IS IT GOING TO TAKE PEOPLE DYING TO GET THEM TO FIX THIS? ARE WE HAVING ANOTHER GENERAL MOTORS MOMENT? WHY IS THE GOVERNMENT NOT DOING ANYTHING ABOUT THIS? YOUR QUESTION BELOW ABOUT THE DATES IS IRRELEVANT AS IT HAPPENS EVERY TIME I DRIVE IT,

Mileage: 60,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN PLACING THE CLUTCH IN REVERSE, THE VEHICLE FAILED TO MOVE. THE FAILURE RECURRED TWICE. THE ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,300.

Mileage: 25,300

ONGOING ISSUE ' ON ACCELERATION CAR SHUDDERS, BOGS DOWN, JUMPS FORWARD, ALSO HEAR A GRINDING/CRUNCHING SOUND. I HAVE HAD MY CAR IN TO THE DEALER NUMEROUS TIMES AND I AM ALWAYS TOLD THIS IS NORMAL. I HAVE WRITTEN TO FORD AND THEY REFUSE TO CORRECT THE PROBLEM. IN REGARD TO THE QUESTION BELOW ' WHEN DID THIS HAPPEN? ' IT HAS BEEN HAPPENING SINCE I BOUGHT THE CAR IN 2012 BUT SINCE I WAS NOT ABLE TO ENTER THAT INTO THE BOX I ENTERED THE LAST DATE I BROUGHT IT IN TO THE DEALER FOR THIS ISSUE.

Mileage: 28,743

I HAVE HAD TRANSMISSION PROBLEMS SHORTLY AFTER I PURCHASED THE CAR. IT HAS HAD SEALS,CLUTCH TMC REPLACED AND ALSO A INSTRUMENT CONTROL PANEL AT MY EXPENSE SINCE THEY SAID I WAS OUT OF MY 3 YEAR 36,000 MILE WARRANTY. I HAD THE CAR AT THE DEALERSHIP SEVERAL TIMES WITHOUT RECEIVING ANY PAPERWORK ONLY TO BE TOLD TRANSMISSION WAS FINE AND THAT'S JUST THE WAY THE NEW CVT TRANSMISSION SHIFTS. CAR HAS ALWAYS HAS A HEISTATION ON TAKE OFF ROLE BACKWARDS ON INCLINES AND SHUDDERS LIKE CRAZY! MY WIFE WHO OWNS A 2014 FORD ESCAPE REFUSES TO DRIVE THE CAR COMPLAINING SHE DOESN'T FEEL SAFE IN IT. JUST TOOK IT BACK TO FORD WEEK OF FEBURARY 1ST AND THEY ARE NOW TELLING ME THE SEALS AND CLUTCH NEED TO BE REPLACED AT A COST OF $1500.00 TO ME AS IT IS OUT OF WARRANTY. THE CLUTCH WAS REPLACED IN NOVEMBER OF LAST YEAR AT 93,000 MILES. I DRIVE 480 MILES ROUND TRIP A WEEK TO WORK NOT INCLUDING GRAND KIDS SPORTING EVENTS. I FEEL FORD HAS SOLD ME A CAR AND NOW WANT TO PUNISH ME FOR THE MILES I DRIVE. I HAVE SOME PAPERWORK FROM THE DEALERSHIP ON WHAT WORK THEY HAVE DONE. SOMEONE PLEASE MAKE THE DEALSHIP AND FORD MOTOR COMPANY RESPONSIBLE FOR THIS POOR QUALITY TRANSMISSION THEY ARE PASSING REPAIR COST ON THE CONSUMER WHICH SHOULD BE ASHAMED OF AND ALLOWED TO DO.

Mileage: 108,000

CLUTCH WAS RECALL AND IT WAS REPLACED BY LOCAL DEALERSHIP INSTALLED NOV 2015, GILLETTE WY, AND NOW TRANSMISSION GAVE OUT, DEALERSHIP STATED THAT IT NEEDS AN OVERHAUL.

Mileage: 76,682

THIS IS FOR THE SELECTSHIFT TRANSMISSION. MY VEHICLE HAS HAD MULTIPLE TRANSMISSION SHUDDERING ISSUES IN THE PAST, ONCE IN 2013, AND THEN AGAIN IN OCT OF 2014. THE ISSUES WERE "RESOLVED", BUT ON JAN 27TH, MY TRANSMISSION JUMPED AND MY CHECK ENGINE LIGHT CAME ON. JAN 28TH, MY TRANSMISSION STOPPED WORKING ALL TOGETHER WHILE DRIVING ON THE HIGHWAY, ALMOST CAUSING AN ACCIDENT. THE TRANSMISSION DISENGAGED AND WOULD NOT ENGAGE WITH THE CAR DECELERATING TO A STOP. THE TRANSMISSION CONTROL MODULE FAILED THIS TIME, AND THE CLUTCHES WERE SUPPOSED TO BE REPLACED AS WELL. THE CLUTCHES WERE NOT REPLACED LIKE THEY WERE PROMISED AND I AM AWAITING FOR THEM TO GET SCHEDULED AND SENT IN. I DO NOT FEEL SAFE DRIVING THIS VEHICLE.

Mileage: 35,000

PURCHASED VEHICLE IN JUNE 9TH 2012, AFTER A WEEK OF DRIVING I NOTICED A VIBRATION WHEN THE CAR WAS SHIFTING FROM A DEAD STOP TO SECOND OR EVEN SOMETIMES INTO THIRD GEAR AND REPORTED THIS TO BILL KNIGHT FORD. SERVICE MANAGER WENT WITH MYSELF AND WIFE FOR A TEST DRIVE AND SAID THIS WAS NORMAL AND IF IT PERSISTED BRING IT BACK AND THEY WOULD TRY AND RESOLVED THE PROBLEM. WE TOOK THIS BACK TIME AND TIME AGAIN AND WAS TOLD FORD WAS WORKING ON THIS PROBLEM, FINALLY I INSISTED THAT THIS PROBLEM BE REPAIRED. I TOOK MY CAR IN AND BILL KNIGHT REPLACED THE CLUTCH AND THIS RESOLVED THE PROBLEM FOR ABOUT A MONTH, WHEN THE PROBLEM CAME BACK IT WAS MUCH WORSE AND IT EFFECTED MY GAS MILEAGE AND THE VIBRATION TURNED INTO A HEAVY SHUTTER AT TIMES. MY WIFE STARTED GETTING HEADACHES AND WITH HER HAVING SURGERY ON HER NECK I STARTED WONDERING IF THE FORD FOCUS WAS GIVING HER THE PROBLEM. I SUGGESTED THIS TO THE SERVICE ADVISOR AND HE JUST DID NOT EVEN WRITE THIS DOWN. MY WIFE HAS HAD 2 EPIDURAL SINCE THE FIRST REPAIR AND I HAVE TALKED WITH THE SERVICE MANAGER AND SALES MANAGER ABOUT THIS PROBLEM. THE SALES MANAGER WANTS ME TO TRADE THE CAR IN BUT I THINK THIS CAR SHOULD BE REPAIRED WITH A NEW WARRANTY ON THE DRIVE TRAIN OR I BE GIVEN A NEW CAR TO REPLACE THE DEFECTED ONE. FORD SHOULD ALSO PAY FOR ANY AND ALL OF MY WIFE'S MEDICAL BILLS INCLUDING PAIN AND SUFFERING, AND MY LOST TIME FROM WORK WHILE SHE WAS INCAPACITATED. I REALLY THINK BILL KNIGHT FORD SHOULD BE PUT ON NOTICE FOR SELLING CARS THAT THEY HAD PRIOR KNOWLEDGE THAT WERE DEFECTIVE.

Mileage: 2,172

I HAVE BEEN HAVING TRANSMISSION ISSUES WITH MY 2012 FORD FOCUS. WE PURCHASED THE CAR BRAND NEW OFF THE LOT IT HAD 4 MILES ON IT WHEN PURCHASED. NOT EVEN A YEAR AFTER PURCHASE WE STARTED HAVING ISSUES WITH THE GEARS NOT WANTING TO SHIFT PROPERLY. WE SENT CAR TO DEALERSHIP FOR REPAIR. IT WAS FIXED FOR A WHILE UP UNTIL RECENTLY AND WE HAVE BEEN TRYING TO GET IT FIXED SINCE. I GOT INTO A WRECK BECAUSE MY CAR BOGGED OUT AT A REDLIGHT CAUSING ME TO GET STUCK UNDER A REDLIGHT AND BEING HIT WHILE OCCUPYING THE ROAD. MY CAR HAS BEEN AT DEALERSHIP EVER SINCE. THEY CALLED US ABOUT ONE WEEK AFTER THE WRECK TO LET ME KNOW THAT THE RECALL FOR THE TRANSMISSION MODULE HAD BEEN FIXED AND THEY DROVE IT AND EVERYTHING CHECKED OUT FINE. SO MY HUSBAND GOES AND GETS THE CAR AND IT BREAKS DOWN ON HIM NOT FAR FROM LEAVING THE DEALERSHIP. THE CAR JUST COMPLETELY QUIT SHIFTING AND BOGGED OUT AND RPM SHOT UP WAY HIGH. HE HAD TO LEAVE ON THE SIDE OF THE ROAD. SO HERE GOES TRIP 3 BACK TO DEALERSHIP FOR REPAIRS FOR THE SAME THING THAT HAS SUPPOSED TO HAD BEEN FIXED. WHY HAS THE GOVERNMENT ISSUED A RECALL ON THE TRANSMISSION FOR THESE CARS. THEY ARE NOT SAFE TO DRIVE. SOMETHING NEEDS TO BE DONE.

Mileage: 61,000

THE VEHICLE HAS HAD ISSUES WITH THE TRANSMISSION FOR THE PAST COUPLE YEARS. THEY STARTED AROUND 28,000 MILES. IT HAS BEEN TO THE DEALERSHIP 4 TIMES FOR REPAIRS, INCLUDING FIXING INTERNAL COMPONENTS AND REPLACING SEALS. TODAY I TOOK IT AGAIN AND WAS TOLD THAT THE CLUTCH ASSEMBLY HAS TO BE REPLACED AND THERE IS A 3 MONTH WAIT FOR THE NECESSARY PARTS. THE VEHICLE JERKS AND SPUTTERS WHEN ACCELERATING AND HAS DIFFICULTY SHIFTING IN LOW GEARS IN PARTICULAR. THIS CREATES AN UNPLEASANT AND POTENTIALLY DANGEROUS DRIVING EXPERIENCE FOR ALL INVOLVED. AFTER RESEARCHING TODAY I UNDERSTAND THIS HAS BEEN A KNOWN ISSUE WITH THIS MODEL FOR YEARS AND THERE HAS STILL NOT BEEN A RECALL, ALTHOUGH THERE IS A CLASS ACTION LAWSUIT. I FIND IT ABSURD THAT MY REPEATED TRIPS TO THE DEALER FOR REPAIR HAVE ONLY PROVIDED FOR TEMPORARY, COSMETIC IMPROVEMENTS WHILE LEAVING THE KNOWN DEFECT IN PLACE AND THAT NOW THAT THEY ARE ACTIVELY ACKNOWLEDGING THE LARGER PROBLEM THERE IS A 3 MONTH WAIT TO HAVE THE PROPER REPAIR PERFORMED.

Mileage: 28,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION DOWNSHIFTED AND THE RPMS INCREASED RAPIDLY. THE BRAKE PEDAL WAS DEPRESSED AND THE TRANSMISSION RESPONDED NORMALLY. IN ADDITION, WHEN DRIVING AT LOW SPEEDS, THE TRANSMISSION EXHIBITED HESITATION AND LUNGED FORWARD UNEXPECTEDLY. THE FAILURE RECURRED NUMEROUS TIMES. THE FAILURE BECAME PROGRESSIVELY WORSE OVER A PERIOD OF TIME. AFTER THE SIXTH VISIT TO THE DEALER, THE MECHANIC CONFIRMED THAT THE CLUTCH ASSEMBLY WOULD NEED TO BE REPLACED. THE REQUIRED PART TO PERFORM THE REPAIR WOULD NOT BE AVAILABLE UNTIL TWO MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,800.

Mileage: 3,800

SINCE PURCHASED NEW, EVERY 15K-20K TRANSMISSION FAILURE. 5X CHANGES, NOW AT 85K SAME ISSUE, TRANSMISSION JERKS HARD, DOESN'T SHIFT. IN ADDITION, EVEN WITH THE EXTENDED WARRANTY, THEY ARE CLAIMING PART OF THE CLUTCH SYSTEM IS NOT ACTUALLY COVERED ONLY A PORTION OF IT.

HAPPENING INTERMITTENTLY AFTER A COMPLETE STOP, HIGHWAY CITY AND RESIDENTIAL ROADWAYS THE TRANSMISSION EXHIBITS WHAT APPEARS TO BE SLIPPAGE CAUSING A DELAY OF THE VEHICLE TO MOVE AND ACCELERATE IN A MANNER THAT I WOULD CONSIDER TO BE SAFE. THIS BEHAVIOR GOES BACK TO 06/2012 AT THAT TIME MY TRANSMISSION CLUTCHES WERE REPLACED AND NOW AGAIN THE SAME PROBLEM IS HAPPENING. AFTER TAKING THE VEHICLE IN FOR SERVICE ON 02/01/2016 I MADE THE DEALERSHIP REP AWARE AND WAS TOLD IT WOULD BE LOOKED INTO. AFTER PICKING UP MY VEHICLE I WAS TOLD THAT THE "TRANSMISSION WAS OPERATING NORMALLY AT THIS TIME" I WAS ALSO TOLD THAT FORD HAS AN ACCEPTABLE AMOUNT OF SLIPPAGE CONSIDERED ACCEPTABLE AND MY VEHICLE WAS CONSIDERED "NORMAL" I AGAIN EXPLAINED THAT THIS DEFECT OCCURRED INTERMITTENTLY SO A TECH WAS NOT LIKELY TO ENCOUNTER IT IN A TEST DRIVE. I DO CONSIDER THIS BEHAVIOR A SAFETY CONCERN AND THIS IS THE REASON THAT I AM FILING THIS REPORT.

Mileage: 45,100

THE TRANSMISSION ON MY VEHICLE HAS FAILED MULTIPLE TIMES WHILE DRIVING THE VEHICLE. WHILE DRIVING AT IDLE SPEEDS, THE CAR SHAKES. THE TRANSMISSION FAILED WHILE I WAS TURNING IN AN INTERSECTION AND STALLED. IT THEN LURCHED FORWARD AND CONTINUED TO FUNCTION IN A LURCHING AND JERKY MANNER. JUST YESTERDAY, I COULD NOT SLOW THE CAR WHILE TRAVELING AT 50 MPH, DESPITE PRESSING THE BRAKES, DUE TO THE ERRATIC BEHAVIOR OF THE TRANSMISSION. THIS LURCHING, JERKING, ERRATIC BEHAVIOR IS EXTREMELY DANGEROUS AND COULD POTENTIALLY BE DEADLY. I HAVE HAD THE TRANSMISSION WORKED ON A TOTAL OF THREE TIMES. EACH TIME, THE DEALERSHIP TOLD ME THAT THE PROBLEM WOULD BE FIXED. THIS IS HIGHLY IRRESPONSIBLE FOR FORD TO IGNORE THIS ISSUE AND CONTINUE TO PUT CUSTOMERS IN HARMS WAY. THIS IS AN INAPPROPRIATE WAY TO HANDLE A LIFE-THREATENING ISSUE.

Mileage: 86,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE ENGINE LIGHT ILLUMINATED THAT THE TRANSMISSION WAS HOT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A FAULTY SEAL IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS PARKED ON A HILL, IT DRIFTED IN REVERSE. THE VEHICLE WAS REPAIRED TWICE FOR THE SAME FAILURE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,324. UPDATED 04/26/16*LJ UPDATED 09/06/16 *LJ *JS

Mileage: 59,324

MY CAR HAS BEEN SHUTTERING AND JERKING AND SHAKING DOES NOT SHIFT INTO GEARS AND THE CAR DROPPED AND WILL ACCELERATE BY ITS SELF . THIS IS AN ONGOING ISSUE SINCE I BOUGHT THE CAR IN 2014

Mileage: 78,288

POWER-SHIFT 6 SPEED TRANSMISSION. ERRATIC CLUTCH CHANGES, GRINDING, HESITATION, UNWANTED GEAR CHANGES IS HEAVY TRAFFIC LOWER GAS MILEAGE. AFTER 3 SOFTWARE UPDATES (JANUARY 2013, DECEMBER 2014, AUGUST 2014, NOV 2015), AND A PARTS CLUTCH REPLACEMENT (DECEMBER 2014), THE CAR STILL DOES NOT RUN PROPERLY. CAR WORKED FINE FOR A FEW DAYS, THEN WENT BACK TO THE SAME PROBLEM. FORD ADMITS THAT THE FOCUS CLUTCH ASSEMBLY IS DEFECTIVE AND ON 12 NOVEMBER, 2015, FORD AGREED TO REPLACE IT. HOWEVER, I AM IN THE 10TH WEEK OF WAITING, AND STILL NO CLUTCH. I MUST USE MY VEHICLE AND IT IS GETTING WORSE EVERY WEEK. FORD SAYS THERE IS NO RECALL, ONLY A SOFTWARE UPDATE. I HAVE NOTICED THAT THE INTERNET IS FILLED WITH OTHER FOCUS OWNERS WITH THE SAME PROBLEM. EVEN THE MECHANICS AT MY FORD DEALER FEEL THE CARS ARE GETTING MORE DANGEROUS AS THEY AGE. MY WIFE IS AFRAID TO DRIVE THE CAR AND I HAVE BEGUN TO USE THE MANUAL SHIFT OPTION INSTEAD OF THE DRIVE OPTION.

Mileage: 22,511

I HAVE TAKEN MY CAR IN FOR SERVICE 16-18 TIMES FOR PROBLEMS WITH THE SYNC AND THE TRANSMISSION SINCE I BOUGHT THIS CAR. I HAVE HAD BOTH THE SYNC MODULE AND THE TRANSMISSION MODULE RESET REPEATEDLY AND FINALLY REPLACED. I HAVE HAD THE CLUTCH REPLACED TWICE IN TWO YEARS. THE WORSE INCIDENT AND THE REASON FOR THE SECOND CLUTCH WAS BECAUSE THE CAR'S TRANSMISSION FAILED COMPLETELY WHILE I WAS DRIVING APPROX. 45 MILES AN HOUR DOWN A VERY BUSY TWO LANE CITY ROAD. I WAS ABLE TO PULL OVER, TURN OFF THE CAR AND RESTART THE CAR AND GOT ABOUT 3 MILES FROM HOME AND IT FAILED AGAIN. I WAS LITERALLY IN THE TURNING LANE FOR MY SUBDIVISION AND IT FAILED AGAIN. I HAD TO HAVE THE CAR TOWED FROM MY HOUSE. I WAS LUCKY I WAS NOT INVOLVED IN AN ACCIDENT. FORD REFUSED TO BUY BACK MY CAR WHEN I REQUESTED IT. I HAVE COPIES OF MY SERVICE RECORDS AS DOES CHEROKEE LINCOLN FORD OF ALPHARETTA, GA.

Mileage: 50,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION AND THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING TEN MINUTES, THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS REPAIRED UNDER THE MANUFACTURER'S CUSTOMER SATISFACTION PROGRAM WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED; HOWEVER, THE TRANSMISSION CONTINUED TO EXHIBIT HESITATION AFTER THE REMEDY WAS PERFORMED. THE CONTACT MENTIONED THAT THE REAR EXTERIOR PASSENGER SIDE DOOR FAILED TO UNLOCK UNTIL AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000. UPDATED 04/08/16*LJ THE CONSUMER ON A REGULAR BASIS, WHILE THE VEHICLE WAS RUNNING, PASSENGER HAD A DIFFICULT TIME EXITING THE VEHICLE. THE DOOR LOCKS WERE DIFFICULT TO UNLOCK. THE CONSUMER HAD TO PRESS THE DOOR LOCK REPEATEDLY BEFORE THEY WOULD UNLOCK. THE CONSUMER ALSO STATED THE VEHICLE WOULD STALL AT TIMES AT INTERSECTIONS. UPDATED 04/14/16

Mileage: 45,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A RANDOM FAILURE IN WHICH THE VARIOUS INSTRUMENT CLUSTER GAUGES FLASHED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER MORE THAN FIVE TIMES, BUT THEY COULD NOT DUPLICATE OR REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION TO THE DEALER FOR MONTHS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE BEGAN TO DECELERATE UNEXPECTEDLY WHILE DRIVING ON THE INTERSTATE AT 65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS SAFE TO DRIVE. DAYS AFTER THE FAILURE, THE KEY WAS INSERTED IN THE IGNITION AND THE TRANSMISSION MALFUNCTION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT RETURNED TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. UPDATED 04/20/16*LJ *CN

Mileage: 84,000

CLUTCH SLIPPING; 60200 MILES ON THE CAR. CLUTCH IS SLIPPING AS WAS CONFIRMED BY MY MECHANIC. THE CLUTCH HAS TO REPLACED AND FORD WILL NOT FIX IT. NO REASON THE CLUTCH SHOULD NEED TO BE REPLACED THIS SOON. I HAVE HAD OTHER MANUAL VEHICLES WHERE THE CLUTCH LASTED 150K OR EVEN 190K MILES. CLEARLY A FAULTY DESIGN AND OR PRODUCT. BUYER BEWARE

Mileage: 60,000

TRANSMISSION IS ERRATIC, YOU DO NOT KNOW WHAT IT MIGHT DO. IT HAS A SHUTTERING SOUND COMING FROM UNDERNEATH THE VEHICLE WHEN GOING 20-40 MILES PER HOUR. DRIVERS SIDE WINDOW DOES NOT OPEN AND HAVE 'INFORMATION' LIGHT IS ON FOR LOW PRESSURE ON TIRES AND AREN'T CURRENTLY LOW. BRAKES ARE MAKING A GROWLING NOISE WHEN COMING TO A STOP.

Mileage: 16,700

SINCE SEPTEMBER 2014, THE TRANSMISSION HAS SHUDDLERS, AND SHAKES VIOLENLY, WHILE THE VEHICLE ACCELERATES, DEACCELERATES OR EVEN IN REVERSE. THE TRANSMISSION IS EXTREMELY LOUD WHILE THE VEHICLE IS EITHER DRIVE OR REVERSE AS WELL. MY VEHICLE HAS BEEN TAKEN TO FOUR DIFFERENT FORD DEALERS AT FIVE DIFFERENT FOR THIS ISSUE AND YET THIS PROBLEM HAS NOT REPAIRED. SINCE SEPTEMBER 2014 TO PRESENT THE VEHICLE ISSUES HAS WORSEN BY INCREASED EXCESSIVE NOISE LEVELS AND THE DRIVABILITY AS WELL.

TRANSMISSION SHUTTERS AND SLIPS WHEN HOT OR WHEN GOING UP STEEP HILLS. TRANSMISSION WILL NOT DOWNSHIFT WHEN PRESSING HARDER ON GAS PEDAL.

Mileage: 54,000

I PURCHASED MY CAR IN JUNE 2012. I HAVE HAD TO REPLACE THE CLUTCH THREE TIMES DUE TO ISSUES. I HAVE HAD TO HAVE THE ROOF LINER REINSTALLED AS IT HAD COME LOOSE. NOW, ONLY A MONTH AFTER THE $700 REPAIR FOR THE ROOF, I AM NOW TOLD TO PAY $950 TO REPAIR MY BRAKE BOOSTER WHICH AS BROKEN AND MESSED UP THE PRIMARY SHAFT. MY CAR HAS LESS THAN 30,000 MILES ON IT AND IS ONLY 3.5 YEARS OLD, YET SEEMS TO BE FALLING APART NOW THAT IT IS OUT OF WARRANTY. I ASKED IF I HAD DONE ANYTHING TO CAUSE THE BRAKE BOOSTER TO FAIL, AND WAS TOLD "NO, IT IS JUST A MECHANICAL FAILURE," THAT I HAVE TO PAY FOR BECAUSE IT IS OUT OF WARRANTY. I WAS ALSO TOLD THAT THERE WAS NO WAY THAT THE MECHANICS COULD HAVE SEEN THE ISSUE, EVEN THOUGH IT MYSTERIOUSLY STARTED LESS THAN 2 WEEKS AFTER I HAD IT IN THE SHOP FOR OVER A WEEK. AFTER GETTING THE ROOF LINER AND CLUTCH REINSTALLED I WAS TOLD THAT THEY HAD ALSO UPDATED ALL OF THE SOFTWARE IN MY CAR. A LITTLE OVER A WEEK LATER THE CHECK ENGINE LIGHT CAME ON AS I WAS STOPPED AT A RED LIGHT. I THOUGHT IT WAS A SOFTWARE GLITCH AS THE LIGHT TURNED OFF WHEN I STARTED DRIVING AGAIN. IT HAPPENED ONCE MORE ABOUT A WEEK OR SO LATER, BUT IT WAS AT THE SAME STOPLIGHT, SO I THOUGHT IT MAY BE THE PARTICULAR ANGLE OF THE CAR AT THAT LIGHT OR SOMETHING, BUT RESOLVED TO TAKE IT IN IF IT HAPPENED AGAIN. I WAS GONE FOR 2 WEEKS FOR CHRISTMAS BREAK, THEN WHEN I CAME BACK THE LOW BRAKE FLUID LIGHT CAME ON EVERY TIME I WAS STOPPED FOR MORE THAN 30 SECONDS. I STOPPED DRIVING MY CAR UNTIL I COULD GET IT INTO THE SHOP. SO, WITH LESS THAN A MONTH OF DRIVING MY CAR SINCE IT WAS LAST IN THE SHOP, APPARENTLY $950 IN DAMAGE WAS DONE THAT, WHILE NOT MY FAULT "COULD NOT HAVE BEEN AVOIDED" AND IS SOMETHING I HAVE TO PAY FOR IF I WANT MY CAR TO BE SAFE TO DRIVE.

Mileage: 29,500

I AM HAVING ISSUES WITH THE TRANSMISSION IN MY VEHICLE. IT HAS BEEN IN THE SHOP 30 DAYS NOW WAITING TO HAVE IT'S 3RD TRANSMISSION SINCE BIRTH. IT HAS HAD TWO REPROGRAMS OF THE MODULE AS WELL. THIS CAR IS UNSAFE AND DANGEROUS TO DRIVE. IT SHUDDERS AND SHIFTS TERRIBLY. IT SEEMS TO WANT TO START IN THIRD OR FOURTH GEAR MANY TIMES, EXPOSING ME TO DANGER WHEN PULLING OUT INTO THE HIGHWAY. THIS CAR NEEDS TO BE BOUGHT BACK. I HAD THE TRANS REPLACED IN OCT OF 14 AND IT MADE IT A WHOLE 14 MONTHS BEFORE NEEDING TO BE REPLACED AGAIN. THE REGIONAL CUSTOMER SERVICE MANAGER WILL NOT DO ANYTHING BUT "EXPEDITE" PARTS THAT ARE ALREADY ON BACKORDER AND THE SERVICE MANAGER AT OUR DEALERSHIP SAYS ARE FAULTY ANYWAY. FORD CAN'T SEEM TO MAKE THIS WORK AND I AM PAYING THE PRICE. THERE ARE SIGNIFICANT ISSUES ON THIS MAKE OF CAR BY MULTIPLE OWNERS. IT'S TIME THEY WERE FORCED TO BUT THESE PIECES OF JUNK BACK.

Mileage: 55,000

FOCUS HAS BEEN UNDER MANY RECALLS AND AT FORD FOR REPAIR MULTIPLE TIMES FOR TRANSMISSION. EVERY 6 MONTHS ISSUES OCCUR CAUSING ME TO TAKE BACK INTO FORD. LAST COUPLE WEEKS I NOTICED INTERMITTENTLY, WHEN I TAKE FOOT OFF ACCELORATOR, RPMS CONTINUE TO INCREASE, AND CAR DOES NOT SLOW DOWN, CAUSING ME TO PUMP BREAKS MULTIPLE TIMES TO BE ABLE TO STOP. YESTERDAY DURING A SNOW STORM, I AGAIN TOOK FOOR OFF ACCELERATOR, THIS TIME THE CAR AGAIN WOULD STILL CONTINUE TO DRIVE WITHOUT MY CONTROL, CAUSING ME TO SPIN OUT, NOT ONCE BUT THREE TIMES. I DID NOT GET HIT BY OTHER CARS AS EVERYONE WAS GOING SLOW, BUT I DID HAVE TO CALL INTO WORK AS MY CAR WAS NOT SAFE TO DRIVE. THIS IS NOW A SAFETY CONCERN FOR MY FOCUS, AND MYSELF, AND MY PAYCHECK. SOMETHING HAS TO GIVE AS FORD, HAS OFFERED NOTHING BUT TO KEEP BRINGING IT BACK WHEN ISSUES OCCUR. THIS IS NOT APPROPRIATE CUSTOMER SERVICE, AND I FEEL THERE IS A HUGE SAFETY CONCERN FOR MY VEHICLE.

Mileage: 97,000

I CAN SPEND THE REMAINDER OF MY DAY REGURGITATING ALL THE ISSUES THOSE THAT HAVE PROCEEDED ME HAVE DETAILED OR SAY THIS. I PURCHASED THE 2012 FORD FOCUS TITANIUM (WITH EVERYTHING) IT'S A GREAT CAR ON THE INSIDE AND THE ENGINE FOR A 4 CYLINDER KICKS @$$ SINCE 2012 IT HAS HAD MAJOR REPAIR OR REPLACEMENT (NOT JUST SOFTWARE UPDATES X3) 4 TIMES.... THAT'S RIGHT 4 MAJOR TRANSMISSION ISSUES, 1 NEW TRANSMISSION AND SEVERAL REBUILDS. THIS TRANSMISSION ISSUE WILL ENSURE I NEVER BUY A FORD AGAIN...!!!! FINAL STRAW CHRISTMAS 2015 DRIVING DOWN THE STREET LOOKING AT THE LIGHTS ENJOYING THE COLD WEATHER, HOLIDAYS, ETC. CAR SLAMS (I MEAN LITERALLY WE WERE THROWN FORWARD AND OUR SEAT-BELTS LOCKED IN PLACE) AND THE AWESOME SYNC SCREEN DISPLAYED "SEEK IMMEDIATE TRANSMISSION REPAIR"... FAMILY AND I SPENT THE REMAINDER OF THE CHRISTMAS HOLIDAY IN A RENTAL. ONLY TO BE TOLD "GLAD THAT DID NOT HAPPEN TO YA ON THE HIGHWAY HUH, IT WAS ONLY THE TRANSMISSION CONTROL UNIT THAT NEEDED TO BE REPLACED" IMAGINE WHAT WOULD HAVE HAPPENED IF I HAD BEEN AT SPEED ON THE HIGHWAY!!! WTF?

Mileage: 45,000

I PURCHASED A 2012 FORD FOCUS SEL LAST YEAR. I HAVE HAD CONTINUOUS PROBLEMS WITH THE TRANSMISSION SINCE PURCHASING THIS VEHICLE. WHEN TAKING OFF (SHIFTING FROM 1ST TO 2ND GEAR), THE TRANSMISSION MAKES A SHUDDERING NOISE, THE VEHICLE FAILS TO ACCELERATE, AND THE CAR BOUNCES AS IT STRUGGLES TO SHIFT GEARS. I BELIEVE THIS PROBLEM IS WELL KNOWN TO FORD SINCE NUMEROUS CONSUMER WEBSITES HAVE CUSTOMERS WITH SIMILAR COMPLAINTS. SOON AFTER PURCHASE, I HAD IT BACK IN THE SERVICE DEPARTMENT. I HAD A TECHNICIAN DRIVE AROUND WITH ME. THE TECHNICIAN STATED THAT EVERYTHING WAS NORMAL AND THAT THE CLUTCH PLATE JUST GETS DIRTY BY TOO "GINGERLY" ACCELERATING. HE WALKED ME THROUGH HOW TO POWER BRAKE (HOLDING DOWN THE BRAKE, FLOORING THE GAS PEDAL, AND THEN RELEASING THE BRAKE TO QUICKLY ACCELERATE THROUGH THE FIRST 3 GEARS). THIS APPEARED TO HELP FOR A DAY OR TWO, BUT I FIND IT HARD TO BELIEVE THAT THIS IS THE SOLUTION FOR A $12,000 CERTIFIED PRE-OWNED VEHICLE THAT I PURCHASED. I RECENTLY RECEIVED A RECALL NOTICE CLAIMING THAT THE TCM SOFTWARE NEEDED TO BE UPDATED AND THAT THE TRANSMISSION WARRANTY WOULD BE EXTENDED. I HAD THIS UPGRADE COMPLETED WITH NO IMPROVEMENT TO THE SITUATION. THE TECHNICIAN THAT I SPOKE WITH SAID THE UPGRADE WILL PROBABLY NOT HELP THE SHUTTERING. HE SUGGESTED AGAIN THAT I GIVE IT MORE GAS WHEN ACCELERATING. HE SAID SOMETHING ABOUT IT BEING SIMILAR TO A STICK SHIFT STALLING WHEN NOT ENOUGH GAS IS APPLIED. THIS DOES NOT WORK. I GIVE IT MORE GAS TO NO AVAIL. I HAVE ALSO RECENTLY SEEN WHERE A CLASS ACTION SUIT AGAINST FORD FOR SIMILAR COMPLAINTS FROM CUSTOMERS. MY 17 YEAR OLD DAUGHTER FREQUENTLY DRIVES THIS VEHICLE AND I FEEL IT IS A SAFETY ISSUE THAT NEEDS PROMPT ATTENTION. I HAVE BEEN A LOYAL FORD CUSTOMER FOR MANY YEAR. PLEASE LET ME KNOW WHAT RESOLUTION YOU HAVE FOR MY COMPLAINT.

Mileage: 28,000

I PURCHASED A 2012 FOCUS IN 2012 IN DALLAS WITH 7,000 MILES ON IT. SINCE THE VERY BEGINNING THE TRANSMISSION SHUTTERS UPON LEAVING A RED LIGHT. I TOOK IT BACK AND FORD TOLD ME IT WAS NORMAL FOR THAT MODEL UNTIL THEY CAME UP WITH A NEW TRANSMISSION PROGRAMMING. IT WAS VERY ALARMING. I HAVE TAKEN THE CAR TO FORD 4 TIMES FOR THE SAME ISSUE THAT SEEMED TO BE GETTING WORSE. THEN IN MARCH 2015 THEY CAME UP WITH THE COMPUTER REPROGRAMMING FOR THE TRANSMISSION. I TOOK IT ANOTHER 3 TIMES FOR THEM TO FINALLY DECIDE TO REPROGRAM IT ON MY CAR ALTHOUGH IT WAS A RECALL. FINALLY, WHEN WE THOUGHT THIS WOULD SOLVE THE PROBLEM, THE TRANSMISSION STOPPED WORKING THE WEEK THAT THEY PERFORMED THE UPDATE. NOW THEY ARE QUOTING US WITH $2,200 FOR A NEW CLUTCH TO BE PUT IN A FAULTY TRANSMISSION BY DESIGN. THERE ARE SEVERAL CLASS ACTION LAWSUITS OUT THERE FOR THAT TRANSMISSION. THEY ALSO TOLD US IT WAS NOT UNDER WARRANTY. THEY SUPPOSEDLY SENT A "CUSTOMER SATISFACTION PROGRAM" FOR THE CLUTCH IN AUGUST 2014 TO FIX THE ISSUE THAT NOW HIT US DUE TO THEIR FAULTY TRANSMISSION. HOWEVER, THIS LETTER WAS NEVER SENT TO US. WE HAVE RECEIVED EVERY SINGLE LETTER FROM THEM BUT THAT ONE AND NOW THE CAR IS OVER THE 100,000 MILE LIMIT OF THAT CUSTOMER SATISFACTION PROGRAM. WE WOULD THINK THAT UPON OUR 7 VISITS FOR THAT ISSUE THAT SOMEONE IN SERVICE WOULD HAVE MENTIONED THAT THEY CAN FIX IT FOR FREE. FORD HAS BEEN IN COMPLETE DENIAL OF THIS TRANSMISSION ISSUE AND WILL NOT FIX THE SAFETY ISSUE THAT THEY CREATED ALTHOUGH THEY HAD THE CHANCE TO AT MORE THAN ONE OCCASION. THE CAR IS NO LONGER OPERABLE PAST FIRST GEAR AND 15MPH. 7 VISITS IN WHICH THEY IGNORED THE DANGER THAT WE WERE PRESENTING THEM...WHILE THEY PERFECTLY KNEW A RECALL WAS AVAILABLE FOR IT.

THE CAR JUST STARTS MAKING A GRINDING NOISE AND THE GEARS SLIP OUT OF PLACE

Mileage: 21,000

POWTER TRAIN TCM MODULE; REPLACED ON 8/4/15 WITH 49427 MILES. VEHICLE WOULD NOT SHIFT OUT OF GEAR. ALONG WITH HESITATION WHILE DRIVING IN RESIDENTIAL AREA. VEHICLE WAS BROUGHT TO FORD DEALERSHIP AND THE TCM WAS FOUND DEFECTIVE. MODULE WAS REPLACED AND PROGRAMMED TO LATEST "STANDARDS" .ON 1/4/2015 POWER TRAIN TCM MODULE REPLACED WITH 55488 MILES. CAR WORKED FINE THE DAY PRIOR THEN WOULD NOT START THE FOLLOWING MORNING IN GARAGE. REMOVED BATTERY AND HAD IT TESTED AT AUTO STORE AND IT TESTED GOOD. VEHICLE HAD TO BE JUMPED TO START. THEN WARNING CAME ON DASH SHOWED TRANSMISSION FAILURE HAVE SERVICE. BROUGHT VEHICLE TO FORD DEALERSHIP AND FOUND THAT TCM MODULE WAS BAD. SERVICE DEPT ALSO STATED THAT THE BATTERY WOULD HAVE TO BE REPLACED DUE TO BAD CELL. THE BATTERY WAS TESTED EARLIER IN THE WEEK AND FOUND TO BE PROPERLY CHARGED. OK'D THE BATTERY REPLACEMENT THEN WAS NOTIFIED THE STARTER WAS NOW BAD. SERVICE ATTENDANT DID NOT DIRECTLY ADMIT TO THE TCM MODULE CAUSING THESE OTHER ISSUES BUT ADVISED TO KEEP ALL RECEIPTS DUE TO CLASS ACTION AGAINST FORD. ATTENDANT ALSO STATED THAT SOME VEHICLES HAVE HAD THE TCM REPLACED 3-5 TIMES. WARRANTY HAS ONLY BEEN EXTENDED TO 100,00 MILES

Mileage: 55,488

TCM FAILURE, UPHILL ASSIST FAILURE, NO START.

Mileage: 52,000

MY ISSUES WITH THIS CAR STARTED THE DAY I DROVE IT OFF THE LOT AND HAVE NOT STOPPED. THERE WAS AN ISSUE WITH THE FAN THAT MADE MY ENGINE SOUND LIKE IT WAS CHEWING ROCKS WHENEVER THE AIR/HEAT WAS ON - THIS HAS BEEN FIXED. I BOUGHT THE CAR BRAND NEW AND FROM DAY ONE IT HAS BEEN GRINDING, SHUDDERING AND NOT SHIFTING SMOOTHLY. I'VE HAD ISSUES WITH THE RPM'S SKYROCKETING WHEN I'M SLOWING DOWN AND THE RPM'S SKYROCKETING WHEN I'M TRYING TO ACCELERATE BUT THE CAR ISN'T MOVING. I'VE HAD THE CAR FEEL LIKE IT'S COMPLETELY LOST POWER WHILE IN STOP AND GO TRAFFIC THEN "WAKE UP" AND LURCH FORWARD...MY TRANSMISSION HAS BEEN REPLACED ONCE, MY CLUTCH REPLACED TWICE. ONCE I'VE BEEN TOLD IT'S A FIGMENT OF MY IMAGINATION AND ONCE I WAS TOLD THAT I NEED TO LEARN HOW TO DRIVE THE CAR. THE CLUTCH I HAVE NOW IS THE SAME ONE BEING USED IN THE 2015 FOCUS'S, AND THOUGH IT'S "BETTER", IT'S STILL OFF...IT'S JUST OFF SO SPORADICALLY THAT I CAN'T BRING IT IN BECAUSE I DON'T WANT TO BE TOLD IT'S ALL IN MY HEAD AGAIN. THIS CAR IS NOT SAFE. IT IS NOT A CAR THAT I'M COMFORTABLE PASSING ON TO MY CHILD WHEN SHE STARTS DRIVING NEXT YEAR AND IT'S NOT A CAR THAT I WOULD DRIVE DAY TO DAY IF I HAD TO DRIVE RUSH HOUR TRAFFIC. IT'S TOO BAD, TOO, BECAUSE THE DESIGN OF THE CAR IS WONDERFUL - IT'S COMFORTABLE, IT'S GOT THE RIGHT SET UP, BUT THE MOST IMPORTANT PART OF THE VEHICLE IS DANGEROUS AND DOESN'T OPERATE PROPERLY.

Mileage: 52

CAR HAS CONTINUOUSLY SHUDDERED WHEN TRYING TO SHIFT BETWEEN GEARS. AT TIMES THE CAR WILL ALMOST COME TO A COMPLETE STOP AS IF IT CAN NOT FIND WHAT GEAR IT NEEDS TO BE IN TO MOVE FORWARD. HAPPENS IN ALL SCENARIOS, COLD WEATHER, WARM WEATHER, AND AT ALL SPEEDS. MORE RECENTLY CAR HAS FAILED TO START AND SHUDDERS HAVE BECOME MORE VIOLENT WHEN DRIVING.

Mileage: 45,500

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER'S RECALL FOR THE CLUTCH AND TRANSMISSION, WHICH DID NOT PROVIDE A PERMANENT REMEDY TO REPAIR THE CONDITION OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES BEFORE NOTIFICATION OF THE MANUFACTURERS RECALLS AND THEY HAD NOT BEEN ABLE TO REPLICATE THE FAILURE AND PROVIDE A REPAIR SOLUTION AFTER SEVERAL REPAIRS. THE CONTACT CONTINUED TO EXPERIENCE THE CLUTCH FAILING TO CHANGE OVER INTO THIRD GEAR AND THE VEHICLE HAD A STRONG HESITATION. THE VEHICLE ALSO RANDOMLY STALLED AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER'S RECALL FOR THE CLUTCH AND TRANSMISSION, WHICH DID NOT PROVIDE A PERMANENT REMEDY TO REPAIR THE CONDITION OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES BEFORE NOTIFICATION OF THE MANUFACTURERS RECALLS AND THEY HAD NOT BEEN ABLE TO REPLICATE THE FAILURE AND PROVIDE A REPAIR SOLUTION AFTER SEVERAL REPAIRS. THE CONTACT CONTINUED TO EXPERIENCE THE CLUTCH FAILING TO CHANGE OVER INTO THIRD GEAR AND THE VEHICLE HAD A STRONG HESITATION. THE VEHICLE ALSO RANDOMLY STALLED AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

PARKING AID MALFUNCTION ERROR: WHILE DRIVING 65 MPH ON A 3 LANE HWY, THE PARKING AID MALFUNCTION ERROR APPEARED WHICH CAUSED THE CAR TO COMPLETELY SHUTDOWN. FORTUNATELY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD WITH NO POWER STEERING, NO POWER BRAKES WITHOUT ENGINE POWER. PAM MESSAGE KEPT APPEARING AND CAR WOULD NOT START. VEHICLE HAD TO BE TOWED TO DEALER. FORD IS AWARE OF THIS PROBLEM AND FIXED THE VEHICLE UNDER WARRANTY VIA TSB# 15-0101 3068 W40. FORD EVEN EXTENDED THE WARRANTY FOR THE TRANSMISSION CONTROL MODULE TO 10 YEARS 150,000 MILES. TO HAVE A CAR COMPLETELY SHUTDOWN WHILE DRIVING 65MPH ON A 3 LANE HIGHWAY IS VERY DANGEROUS AND LIFE THREATENING. ESPECIALLY ON A HIGHWAY WITH CARS WHIZZING BY AT 60-70 MPH. WHY ISN'T THIS TCM PROBLEM UNDER RECALL? DOES SOMEONE HAVE TO BE KILLED BEFORE ANY ACTION IS TAKEN?

Mileage: 1

I PURCHASED MY 2012 FORD FOCUS ON SEPT. 25, 2012. I HAVE HAD PROBLEMS WITH THE TRANSMISSION AND CLUTCH EVER SINCE PURCHASING. ON 7/16/13 FORD PERFORMED A COMPUTER ADJUSTMENT ON THE TRANSMISSION. ON 7/9/14 FORD INSTALLED A NEW CLUTCH IN THE CAR. ON 9/17/15 THEY REPROGRAMMED THE TRANSMISSION. FORD CLAIMS THAT THE PROBLEMS WITH SHUTTERING ON ACCELERATION ARE NORMAL OPERATIONS FOR THE CAR. THEY HAVE ALSO EXTENDED THE WARRANTY ON THE TRANSMISSION BECAUSE "ON YOUR VEHICLE, IT MAY BE POSSIBLE FOR THE POWERSHIFT 6-SPEED AUTOMATIC TRANSMISSION TO EXHIBIT EXCESSIVE TRANSMISSION CLUTCH SHUDDER DURING LIGHT ACCELERATION. THIS CONDITION MAY BE CAUSED BY FLUID CONTAMINATION OF THE CLUTCH DUE TO LEAKING TRANSMISSION SEALS." THEY EXTENDED THE WARRANTY ON THE CAR TO A 7 YEAR 100,000 MILE WARRANTY FOR THE TRANSMISSION ONLY. ON 12-11-15 I WAS DRIVING MY CAR ON VERY BUSY FOUR LANE ROAD. I CAME TO A STOP AT A RED LIGHT, WHILE ATTEMPTING TO TURN LEFT. WHEN I TRIED TO ACCELERATE FROM THE RED LIGHT MY CAR WOULD NOT SHIFT FROM FIRST TO SECOND GEAR. THE CAR WOULD ONLY ACCELERATE TO AROUND 15 MPH, THE SPEED ON THE ROAD WAS 45 MPH. ONCE I HIT 15 MPH THE ENGINE WOULD JUST REV BUT THE CAR WOULD NOT ACCELERATE OR SHIFT GEARS. I HAD TO STOP IN THE MIDDLE OF THE LEFT LANE AND TURN OFF THE VEHICLE. AFTER RESTARTING THE VEHICLE, IT WOULD SHIFT FROM FIRST TO SECOND GEAR WITH HEAVY SHUDDERING. UPON TAKING MY CAR TO FORD FOR THE 4TH TIME THEY SAID THAT THE CLUTCH FAILED AND THAT THEY NEEDED A NEW CLUTCH. THIS WILL BE THE SECOND NEW CLUTCH THAT THAT THEY HAVE PUT ON THE CAR. THE CAR CURRENTLY HAS ABOUT 22,000 MILES. THIS VEHICLE IS UNSAFE TO DRIVE AND FORD IS UNABLE TO FIND AN APPROPRIATE FIX FOR THE PROBLEM. THEY ARE AWARE OF THE PROBLEMS AND HAVE EXTENDED THE WARRANTY ON THE CAR BUT ARE NOT ABLE TO CORRECT THIS ISSUE. THIS CAR SHOULD BE RECALLED DUE TO THE TRANSMISSION ISSUES.

Mileage: 22,000

THE AUTOMATIC CLUTCH SHUTTER, SLIPS, AND CAUSES A VERY JERKY RIDE. TRANSMISSION DOES NOT SEEM TO BE IN THE RIGHT GEAR A LOT OF THE TIME.

Mileage: 33,000

I CONTINUE TO HAVE TRANSMISSION PROBLEMS AND I'M CONCERNED THAT THE PROBLEM INVOLVES OTHER SYSTEMS. I FEEL THEIR NEEDS TO A COMPLETE RECALL ON THE POWERTRAIN AND ALSO AN EXTENDED WARRANTY OFFERED.

Mileage: 58,000

SECOND PROBLEM WAS AT 45,000 MILES WHEN THE TRANSMISSION CONTROL MODULE (TCM) MALFUNCTIONED. THE CAR LOST ALL POWER WHILE RIDING DOWN THE ROAD AND LEFT ME STRANDED IN THE MIDDLE OF THE HIGHWAY. THE CAR WOULD NOT SHIFT INTO PARK AND WAS STUCK IN DRIVE. I COULD NOT GET THE KEY OUT OR ATTEMPT TO CRANK IT BECAUSE THE TRANSMISSION WAS STUCK IN DRIVE. I IMMEDIATELY CALLED THE FORD DEALERSHIP AND THEY TOLD ME THAT I HAD TO GET IT TOWED AND THEY WOULD NOT TOW THE VEHICLE TO THE DEALERSHIP AND IT WOULD BE AT LEAST TWO WEEKS BEFORE THEY COULD DIAGNOSE THE PROBLEM. THEY ENDED UP REPLACING THE TCM MODULE AND I RECEIVED THE CAR BACK AFTER 4 WEEKS.

Mileage: 45,000

TRANSMISSION PROBLEMS THAT FORD WOULD NEVER ADDRESS! FIRST PROBLEM OCCURRED AT 5,000 MILES WHEN THE CAR WOULD SHUT DOWN BY ITSELF WHEN TRYING TO ACCELERATE. THE CAR WOULD LOSE POWER THEN THE ENGINE WOULD SHUT OFF AND THE INSTRUMENT PANEL LIGHTS WOULD LIGHT UP. WHEN YOU CRANK THE CAR BACK UP IT WAS AS IF NOTHING HAPPENED. TOOK IT TO THE FORD DEALERSHIP AND LEFT IT FOR A PERIOD OF 25 DAYS AND THEY WERE UNABLE TO DETECT ANY PROBLEMS. NOTHING WAS DONE TO CORRECT THIS PROBLEM AND THE DEALERSHIP SAID THAT IT WAS A NORMAL THING. BASICALLY THEY BLEW SMOKE UP MY A** ABOUT IT JUST SO I WOULD STOP HARASSING THEM ABOUT IT. THEY WERE NOT EVEN CONCERNED BY THE FACT THAT THIS IS A MAJOR SAFETY ISSUE AND THAT IT COULD HAVE PUT MY LIFE IN JEOPARDY. THIS PROBLEM STILL OCCURRED BUT LESS FREQUENTLY.

Mileage: 5,000

TRANSMISSION/ CLUTCH HAS ALWAYS GIVEN US PROBLEMS. WE HAVE BEEN IN FOR REPAIRS MORE TIMES THEN I CAN COUNT FOR SEALS ON THE CLUTCH, REPROGRAMMING AFTER REPROGRAMMING AND REPLACING THE CLUTCH ITSELF. IT STILL SHUDDERS LURCHES AND DOES NOT DRIVE SAFELY. I HAVE TRIED TO GET HELP AND GIVEN UP A THOUSAND TIMES OVER THE THREE YEARS I HAVE OWNED THE CAR. THANK GOD IT HASN'T GOTTEN ME KILLED YET. CLUTCH GAVE OUT AGAIN THE OTHER DAY AND IT BUCK AND JERKED HARDER THAN IT EVER HAS. I PULLED OUT IN FRONT OF SOMEONE AND COULD NOT ACCELERATE FOR A WHOLE 1 MIN. WAS GETTING READY WITH MY FLASHERS TO PULL OVER THEN IT BUCKED AND ROLLED ENOUGH TO GET TO MY HOUSE... I'M NOW PAST THE FORD EXTENDED WARRANTY... $1700 QUOTE FROM THE DEALER TO REPLACE A DEFECTIVE PART THAT WILL MOST LIKELY FAIL AGAIN WITHIN THE YEAR. HOW CAN THEY CONTINUE TO TRY AND COVER UP THIS ISSUE??

Mileage: 123,000

FOR THE FIFTH TIME IN ONLY EIGHT MONTHS, THE TRANSMISSION HAS MALFUNCTIONED IN THIS VEHICLE, CAUSING IT TO STOP ACCELERATING OR STALL. IT IS A SAFETY HAZARD, AS IT HAS HAPPENED ON THE HIGHWAY TWICE AND HAS BEEN ON THE STREET IN MOTION THE REMAINING THREE TIMES. EACH TIME WE HAVE TAKEN IT TO THE SHOP AT THE OWNER'S EXPENSE AND IT HAS REQUIRED TOWING EACH TIME BECAUSE IT NO LONGER ACCELERATES. THE TRANSMISSION SENSORS (THERE ARE TWO) CONTINUE TO MISFIRE AND FAIL, DESPITE BEING REPLACED SEVERAL TIMES. THIS CAR WAS BOUGHT NEW IN 2012 AND HAS HAD ISSUES SINCE THE PURCHASE. WE HAVE TWO CHILDREN AND ANOTHER IS DUE AT THE END OF JANUARY AND I DO NOT FEEL SAFE DRIVING THIS CAR, AS IT HAS ALMOST BEEN THE RESULT OF SEVERAL ACCIDENTS WHEN IT STALLS AND SHUDDERS.

Mileage: 84,000

TRANSMISSION SHIFTS IMPROPERLY CAUSING SHUDDER EFFECT. AT IDLE THE VEHICLE SHUDDERS AS IF ITS GOING TO DIE OUT. THE SHUDDER HAPPENS MOSTLY ON HIGHWAY DRIVING.

Mileage: 50,000

PURCHASED VEHICLE 6 MONTHS AGO FROM AUTO NATION FORD UNION CITY, GA. FIRST THERE WAS A PROBLEM WITH TIRE, THEN THERE IS A PROBLEM WITH " BRAKE LAMP" THEN THERE IS A MAJOR PROBLEM WITH " TRANSMISSION MALFUNCTION". CAR WOULD NOT ACCELERATE AND STOPPED IN MID TRAFFIC. AUTO NATION "SAID" THEY REPAIRED AS A RESULT OF RECALL, BUT I DROVE THE CAR 8 HOURS AFTER I PICKED IT UP FROM AUTO NATION AND CAR STILL HAVING THE SAME " TRANSMISSION MALFUNCTION" PROBLEM, I COULD NOT ACCELERATE, AND CAR STOPPED ON HIGHWAY. IN ADDITION, THE " BRAKE LAMP" MESSAGE ALSO FLASHED ON THE DASH. I TOOK CAR BACK TO THE DEALER WHERE IT REMAINS WITH AUTO NATION FORD, UNION CITY, GA. THE CAR IS UNSAFE TO DRIVE. FURTHERMORE, PLEASE INVESTIGATE THE DISHONEST SERVICE AND SALES PRACTICES AT THIS DEALERSHIP

Mileage: 48,000

VEHICLE MOVING TRANSMISSION DISENGAGES GEAR VEHICLE NEEDS TO BE RESTARTED TO RESET TRANSMISSION,VEH STOPPED AT TRAFFIC CONTROL DEVICE LIGHT, STOP SIGN,RAILROAD CROSSING TRANSMISSION DISENGAGES GEAR. VEH NEEDS TO BE SHUT OFF AND RESTARTED TO BE ABLE TO MOVE. VEH IN SAID SITUATION REFUSES TO ACTKNOWLEDGE PARK SIGNAL SO. THAT IT CAN BE RESTARTED.VEH HAS BEEN IN MOTION AND HAD THIS HAPPEN VEH HAS BEEN STOPPED AND THIS HAS HAPPENED THIS IS ON GOING.

Mileage: 73,000

TRANSMISSION BUCKS, SHUTTERS, LAGS, LURCHES AND SLIPS. OFTEN CREATES A SERIOUS SAFETY CONCERN. I ALMOST HIT PEOPLE IN A CROSSWALK ONE DAY WHEN I TRIED TO ROLL FORWARD A FEW FEET TO THE STOP LINE ON THE STREET AND THE VEHICLE LURCHED FORWARD. I HAVE BEEN PULLING OUT IN TO TRAFFIC SEVERAL TIMES WHERE IT LAGS OR SLIPS AND I'VE ALMOST BEEN HIT. FORD TELLS ME THIS IS ALL NORMAL.

Mileage: 73,000

THE TRANSMISSION IS SHUTTERING AND THE CARS DOES NOT ACCELERATE. THE TRANSMISSION STOPPED WORKING ON TUESDAY. WAS ON THE EXPRESSWAY AND THE TRANSMISSION QUIT WHILE CAR WAS GOING 50MPH. I HAVE BEEN TOLD NUMEROUS TIMES BY FORD EMPLOYEES THAT THIS IS HOW THE CAR WORKS. SHUTTERING, NOT ACCELERATING, STALLING OUT. CAR IS CURRENTLY AT DEALERSHIP. I WAS GIVEN THE TIMEFRAME OF 3-4 WEEKS TO BE FIXED, THE BEST TIMEFRAME OF THE 4 DEALERSHIPS I CALLED. 59,800 MILES ON THE CAR.

Mileage: 59,800

AFTER DRIVING FOR 40 MINS, THE CHECK ENGINE LIGHT CAME ON. I WAS IN STOP AND GO TRAFFIC AND FROM STOP (0 MPH) TO 30 MPH THE TRANSMISSION WOULD DOWNSHIFT VIOLENTLY AND STALL. I WOULD GIVE IT GAS, BUT THE CAR WOULD NOT MOVE AND THE ENGINE WOULD REV UP AND LUNGE FORWARD VIOLENTLY CAUSING CARS TO ALMOST HIT ME IN THE REAR. I PUT IN A SIMILAR COMPLAINT A FEW YEARS AGO ABOUT A SHUTTERING WHEN ACCELERATING FROM A STOP AFTER 40 + MINS OF DRIVING. THIS IS UNACCEPTABLE FOR A CAR COMPANY TO ALLOW THIS CAR OUT ON THE STREETS.

Mileage: 26,500

OWNED CAR FOR 2 YEARS, IN SHOP 5 TIMES SO FAR FOR DCT ISSUES. CAR IS COMPLETELY UNPREDICTABLE AND GOING TO CAUSE ME TO GET IN AN ACCIDENT! SOMETIMES I HIT THE ACCELERATION AND IT LURCHES FORWARD UNEXPECTEDLY CAUSING ME ALMOST TO REAR END SOMEONE. OTHER TIMES I HIT THE GAS EXPECTING IT TO GO AND I GET A REALLY SLUGGISH RESPONSE TO THE POINT WHERE I'M SCARED ANOTHER VEHICLE WILL HIT ME, SO I WILL FLOOR IT TRYING TO GET IT TO MOVE, THIS WILL RESULT IN THE BACK WHEELS LOCKING UP AND FISH TAILING! I HAVE HAD AT LEAST SIX MOMENTS IN THIS WEEK WHERE THE CAR RESPONDED UNEXPECTEDLY AND MADE ME THINK I WAS GOING TO GET IN AN ACCIDENT. TONIGHT IN RUSH HOUR I WAS MAINTAINING A SPEED OF ABOUT 20 MPH, THE CAR DECIDED TO DOWNSHIFT AND SEND MORE FORWARD A FEW YARDS. I WANT SO BADLY TO GET RID OF THIS CAR AS I HAVE A BABY, BUT I'M VERY UPSIDE DOWN ON IT. I HAVE VARIOUS WARRANTIES BUT HAVE BEEN WARNED BY FORD THAT THEY ARE A "ONE TIME GET OUT OF JAIL FREE CARD" AND IF THE CAR COMES IN FOR THE SAME REPAIR IT PREVIOUSLY HAD IT WILL NO LONGER BE UNDER WARRANTY! THIS IS HORRIBLE, MY CAR IS CONSTANTLY IN THE SHOP FOR THE SAME TRANSMISSION ISSUE!

Mileage: 77,250

2012 FORD FOCUS, PURCHASED USED IN 2015 WITH 6K MILES, HAS BEEN JOLTING AND FAILING TO ACCELERATE WHILE DRIVING ON STREETS/HIGHWAYS AND HAS BEEN IN FOR ASSESSMENT AND REPAIR 2 TIMES; CURRENTLY UNDER REPAIR FOR A 3RD TIME AS OF TODAY (11/11/15).

Mileage: 10,000

VEHICLE HAS BEEN IN FOR SERVICE 6 TIMES FOR THE SAME TRANSMISSION ISSUES: DRAGGING, BUCKING, LOSS OF ACCELERATION. I HAD A CLUTCH REPLACED ON NOV. 4TH AND AFTER ONLY DRIVING 100 MILES I LOST ALL TRANSMISSION POWER TO THE CAR AND WAS STRANDED ROADSIDE. THE FORD DEALER SERVICE MANAGER SAID FORD IS AWARE OF THE ISSUES AND NONE OF THE REPAIRS WILL CORRECT THE PROBLEM.THE WARRANTY IS ONLY EXTENDED UNTIL 100,000 MILES AND THEN OUT OF POCKET WILL OCCUR. THE CAR IS UNSAFE AND JUST STOPS IN THE MIDDLE OF DRIVING. FORD JUST MAKES THE SANE FIXES AND STATES THE CAR IS SUPPOSE TO DRIVE THIS WAY. CARS JUST DON'T STOP RUNNING MID ACCELERATION AND JERK SO HARD THE CAR BUCKS.

Mileage: 80,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE SLIPPED OUT OF GEAR, THE TRANSMISSION LIGHT ILLUMINATED, AND THE VEHICLE OVERHEATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND LEFT THE VEHICLE THERE UNTIL THE NEXT DAY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE, BUT IT STALLED WHITOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,200.

Mileage: 97,200

WITH THE ENGINE STILL RUNNING, SUDDENLY NO POWER WAS DELIVERED TO THE WHEELS. I WAS ABLE TO ROLL TO A STOP AT THE CURB. I RETURNED 1-1/2 HOURS LATER AND WAS ABLE TO DRIVE THE CAR ABOUT 3 MILES BEFORE THE PROBLEM RECURRED. I HAD THE CAR TOWED TO A FORD DEALERSHIP. THE PROBLEM WAS A FAILED TRANSMISSION CONTROL MODULE, WHICH WAS REPLACED BY AN IDENTICAL UNIT. HAD THIS FAILURE OCCURRED WHILE DRIVING AT HIGH SPEED ON A FREEWAY, IT WOULD PROBABLY HAVE LED TO A SERIOUS ACCIDENT. IN FACT, I WOULD BE SURPRISED IF THERE HAVE NOT ALREADY BEEN A NUMBER OF SUCH ACCIDENTS. FORD HAS DONE NOTHING TO CORRECT THIS PROBLEM. IN AUGUST I RECEIVED A NOTICE STATING THAT "THE TCM MAY EXPERIENCE ELECTRICAL CIRCUIT FAILURES CAUSING INTERMITTENT SYMPTOMS OF LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING, NO-START, OR A LACK OF POWER." IT GOES ON TO SAY THAT A SOFTWARE UPDATE IS AVAILABLE THAT WILL GIVE A VISUAL WARNING OF A POTENTIAL FAILURE. HOWEVER, THIS WILL NOT PREVENT A DRIVER FROM BEING STRANDED, NOR, IN MANY CASES, WILL IT PRECLUDE AN ACCIDENT FROM OCCURRING. I AM BUYING A NEW CAR AND TRADING IN MY FOCUS. I COULD GET MORE FOR IT BY SELLING IT TO A PRIVATE PARTY, BUT I AM UNWILLING TO HAVE ANY CONNECTION WITH THE UNWITTING PERSON WHO OWNS THE CAR NEXT. SINCE THE INCIDENT WITH MY 2012 FOCUS OCCURRED ABOUT THREE YEARS AFTER MY PURCHASE, IT IS REASONABLE TO THINK THAT SUCH INCIDENTS WILL OCCUR WITH INCREASING FREQUENCY. FORD NEEDS TO TREAT THE DESIGN OF A REPLACEMENT TCM AS AN URGENT MATTER, AND TO MAKE IT THE SUBJECT OF A RECALL.

Mileage: 23,000

FORD HAS HAD MANY ISSUES WITH THEIR DUEL CLUTCH TRANSMISSION WHICH CAUSES THE CAR TO LURCH FORWARD, SHUTTER, SLIP WHEN STARTING OR WHEN SHIFTING BETWEEN GEARS. THEY KNOW ABOUT THIS ISSUE AND HAVE ISSUED EXTENDED WARRANTY BUT THIS IS A SAFETY ISSUE. THE INTERNET IS FULL OF HUNDREDS IF NOT THOUSANDS OF CONSUMER COMPLAINTS ABOUT THIS ISSUE AND A CLASS ACTION LAW SUIT HAS BEEN FILED. MY ISSUE IS THE SAME WITH THOUSANDS OF OTHER FORD OWNERS. WE KEEP HAVING TO TAKE THE CAR INTO THE SHOP, THEY ADJUST SOMETHING AND TELL US THERE IS NOTHING ELSE THEY CAN DO. I HAVE HAD THIS ISSUE ON AND OFF FOR OVER 2 YEARS, MY CAR WILL NOW BE LOOKED AT FOR A FIFTH TIME. IT WOULD BE GREAT IF THE GOVERNMENT TAKES A LOOK AT THIS SAFETY ISSUE AND HELPS US OUT

MY CAR HAS SHUDDERED SINCE I BOUGHT IT . IT ALSO DID THE ROLL BACK ISSUES AS WELL. IT HAS BEEN INTO THE FORD DEALERSHIP 3 TIMES NOW FOR THIS ISSUE AND IT IS STILL NOT RESOLVED. THE CAR HAS ONLY 60,000 MILES ON IT. IT SLIPS GEARS, STRUGGLES TO GET UP HILLS, STRUGGLES TO GET GOING AT LIGHTS, STRUGGLES IN TRAFFIC WHEN IDELING, AND SHUDDERS. I CALLED FORD TO COMPLAIN AT FIRST THEY SEEMED INTERESTED. THEY WOULD FOLLOW UP WITH ME AFTER THE LATEST REPROGRAMMING. WELL THE REPROGRAMMING WAS COMPLETED AND IT STILL DOES THE SAME THINGS AS BEFORE. FORD'S RESPONSE WELL GIVE IT A FEW DAYS. I ASKED WHEN THEY WOULD FOLLOW UP SINCE I JUST TOLD YOU IT IS NOT FIXED WHAT IS THE NEXT STEP. THEIR RESPONSE CALL US WHEN IT HAPPENS AGAIN AND CLOSED MY CASE. THEY NEED TO FIX THE PROBLEM AND TAKE RESPONSIBILITY FOR THE PROBLEM. I AM WAITING FOR MY TRANSMISSION TO COMPLETELY FAIL SINCE IT STRUGGLES TO SHIFT INTO GEARS. THIS IS A MAJOR SAFETY ISSUE AND THE CAR IS A LEMON.

Mileage: 60,056

MY 2012 FORD FOCUS STALLED IN TRAFFIC. I WAS STOPPED AT A RED LIGHT AND WHEN TRAFFIC SIGNAL TURNED GREEN, MY VEHICLE STALLED WHILE ATTEMPTING TO ACCELERATE. I HAD NO POWER TO MOVED FORWARD. THE NEEDLE FOR SHIFTING OF GEARS WENT ALL THE WAY OVER TO 8 &9. TRANSMISSION LIGHT CAME ON. VEHICLE CONTINUED TO STALL IN TRAFFIC & TRANSMISSION LIGHT STAYED ON. THIS HAPPENED ON OCTOBER 07, 2015.

Mileage: 82,000

TRANSMISSION VIBRATION, SHUTTERING, JUMPING IN AND OUT OF GEAR , CLUNKING INTO GEAR , CAN'T FIND GEAR ,ROLLING BACK, SLIPPING, FLARING .

Mileage: 33,000

VEHICLE TRANSMISSION HAS BEEN REPAIRED UNDER WARRANTY AT AROUND 26000 MILES FOR LEAKING, AND AGAIN AT 56000 MILES FOR A BULLETIN (NOT A RECALL, IT HAD TIME/MILEAGE PARAMETERS). THE MOST RECENT SERVICE, FOR THE BULLETIN, WAS A REPROGRAM OF THE TCM. FOLLOWING THIS WORK, VEHICLE SLIPS IN AND OUT OF GEAR, SEIZING UP ON HILLS IN BOTH DIRECTIONS (UPHILL AND DOWNHILL), AND STOPPING THE CAR. THIS HAS HAPPENED ON MULTIPLE OCCASIONS: FIVE, TO BE SPECIFIC, ALL THIS YEAR: ON A BUSY FREEWAY INTERCHANGE RAMP AND ON FOUR OCCASIONS WHILE TURNING IN AN INTERSECTION. WHEN THIS HAPPENS, THE CAR CANNOT BE MOVED, THE GEAR SHIFT STICKS AND CANNOT BE MOVED, AND THE KEY CANNOT BE REMOVED FROM THE IGNITION. THE VEHICLE TRANSMISSION HAS BEEN RUNNING "ROUGH" SINCE THE REPROGRAM. IT GRINDS, SHUDDERS, AND LURCHES. NOTE: THE FIRST TIME THE VEHICLE SEIZED UP WAS BEFORE THE REPROGRAMMING, AND THE OTHER TIMES WERE ALL SINCE THIS WORK WAS DONE. ON ALL OF THE OCCASIONS WHERE THIS HAS HAPPENED, THE VEHICLE SLOWED TO AN ABRUPT HALT AND I WAS NEARLY REAR-ENDED. IN THE INSTANCE WHERE THE KEY HAS BEEN STUCK, WAITING A FEW MINUTES (MORE THAN 5 BUT LESS THAN 10) HAS ALLOWED ME TO CYCLE THE KEY AND RE-START THE VEHICLE, AND THEN IT WAS MOBILE AGAIN. I SHOULD NOTE THAT THE DOWNHILL ASSIST DASH LIGHT AND THE DOWNHILL ASSIST FEATURE (OPERATED BY A BUTTON ON THE GEARSHIFT) BOTH COME ON WITHOUT THE BUTTON BEING TOUCHED OR EVEN PRESSED. A VEHICLE SUDDENLY AND ABRUPTLY SLOWING TO A STOP ON A FREEWAY INTERCHANGE AT SPEED IS IN MY OPINION A SERIOUS SAFETY CONCERN. PLEASE ALSO NOTE THAT THE VEHICLE HAS A HISTORY OF SUDDEN LURCHES FORWARD WHILE BRAKING AND THE TRANSMISSION HAS BOGGED DOWN ON OTHER OCCASIONS IN THE PAST, BUT NOWHERE NEAR AS FREQUENTLY AS IT DID ONCE I PASSED ABOUT 48000 MILES.

Mileage: 56,150

TRANSMISSION SHUDDERS, SKIPS, CANNOT FIND THE RIGHT GEAR. THIS IS A REAL HAZARD AS MY WIFE AND KIDS PULLED INTO TRAFFIC AND ALMOST GOT HIT. IT HAS BEEN IN TO THE DEALERSHIP MULTIPLE TIMES AND ALL FORD CAN DO IS FLASH THE SOFTWARE? WE NOW HAVE ABOUT 41K MILES AND THEY STILL CAN'T/WON'T FIX IT. THESE CARS ARE A REAL HAZARD AND I HONESTLY DON'T KNOW WHY A RECALL HASN'T BEEN PERFORMED. THERE ARE NUMEROUS DOCUMENTED PROBLEMS. WE ACTUALLY OWN ANOTHER 2012 FOCUS AND IT HAS BEEN FINE-EXCEPT THE TCM SUDDENLY WENT OUT (NO PRIOR SIGNIFICANT SHUDDERING). SINCE THE TCM WAS REPLACED (AFTER BEING STRANDED) IT SHIFTS SMOOTHLY. THE FOCUS WITH THE ORIGINAL TCM STILL HAS LOTS OF PROBLEMS AND THEY SIMPLY WILL FLASH THE SOFTWARE AND CALL IT FIXED. FORD IS ALSO DELAYING AS MANY REPAIRS AS THEY CAN BECAUSE DEMAND IS SO HIGH. I SUPPOSE WE HAVE TO WAIT FOR SOMEBODY TO DIE BEFORE A RECALL IS PERFORMED?

Mileage: 41,000

THE TRANSMISSION DOES NOT ALWAYS PROVIDE POWER WHEN IT'S NEEDED. IT LURCHES, LAGS, SHAKES, RATTLES AND (USUALLY) ROLLS. THIS CAR IS SIMPLY UNSAFE.

TOOK IT IN FOR A RECALL, BUT IT IS STILL DOING THE SAME THING, THEY SAID THEY MAY CHARGE ME THIS TIME IF IT IS SOMETHING DIFFERENT, BUT IT'S NOT ITS DOING THE EXACT SAME THING

Mileage: 111,000

THE TRANSMISSION SHUDDERS WHEN DRIVING BETWEEN 20-40 MPH. WE SEE MISSHIFTING WHEN TAKING OFF FROM A COMPLETE STOP, CLUTCH APPEARS TO SLIP AT TAKE OFF.

Mileage: 44,173

THIS CAR HAS BEEN A LEMON. FORD HAS ATTEMPTED TO "FIX" THE REPEATED ISSUE I AM HAVING WITH THIS CAR STALLING OUT UNEXPECTEDLY DUE TO TRANSMISSION FAILURE. FORD REPLACED THE TCM BUT THE CAR STILL IS UNRELIABLE. THE SERVICE ADVISOR AT THE O'MEARA FORD IN COLORADO TOLD ME THAT THIS CAR IS A LEMON AND THAT HE HAS NOT SEEN A PRODUCT FROM FORD THIS BAD IN MANY YEARS. HE ALSO SAID THAT HE HAS ADVISED HIS FAMILY TO NOT RIDE OR DRIVE ONE OF THESE CARS AS THEY ARE UNSAFE AND DANGEROUS! THIS CAR HAS STALLED OUT WHILE I AM TRYING TO MAKE A LEFT TURN, IN THE MIDDLE OF THE HIGHWAY, AND IN MANY SITUATIONS THAT HAVE COMPROMISED MY SAFETY AND THE SAFETY OF MY FELLOW MOTORISTS. I FEEL THAT FORD NEEDS TO BUY THIS CAR BACK AND REPLACE IT AS IT IS CLEAR THAT THIS CAR CAN NOT BE FIXED IN ANY LASTING WAY. I ASK NHTSA TO PLEASE STEP IN AND INVESTIGATE THESE DANGEROUS CARS BEFORE SOMEONE GETS KILLED! I ABSOLUTELY HATE MY FORD AND WILL NOT BY ANOTHER.

Mileage: 40,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STARTING THE VEHICLE, THE ELECTRONIC POWER STEERING SYSTEM FAULT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE CONTACT STATED THAT THE FAILURE OCCURRED ON FOUR SEPARATE OCCASIONS INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. WHILE DRIVING 45 MPH, THE CONTACT HEARD A LOUD BANG AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE, BUT IT WOULD NOT RESTART OR SHIFT INTO GEAR. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PARKING ENGAGE CONTROL SENSOR MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED WITHIN 24 HOURS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHEN THE VEHICLE WAS RETRIEVED FROM THE DEALER, IT EXPERIENCED TROUBLE SHIFTING AND MADE AN ABNORMAL GRINDING NOISE EVERY TIME IT WAS SHIFTED INTO ANOTHER GEAR. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH PLATES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 12,000.

Mileage: 12,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE TRAVELING 35 MPH AND COMING TO A COMPLETE STOP, THE VEHICLE PROCEEDED INTO THE MIDDLE OF TRAFFIC DUE TO BRAKE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL; HOWEVER, THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE UPDATED AND POSSIBLY REPLACED. THE VEHICLE WAS REPROGRAMED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

Mileage: 73,000

IN 2014 I WAS DRIVING FROM GRAND FORKS, ND TO BEMIDJI, MN ON THE INTERSTATE GOING AROUND 60 WHEN MY CAR SHUDDERED AND SLOWED DOWN TO CLOSE TO 15. I WAS ABLE TO GET ONTO THE SHOULDER AFTER BEING STRANDED IN THE MIDDLE OF NOWHERE I WAS ABLE TO CALL FOR HELP. MY CAR WAS THEN TAKEN THE THE FORD DEALERSHIP IN BEMIDJI AND I HAD SOMEONE PICK ME UP AND WAS ABLE TO BRING ME BACK TO GRAND FORKS. (FORD HAD REFUSED TO GIVE A RENTAL) AROUND 2 WEEKS AFTER I GOT A CALL STATING THAT MY TRANSMISSION WAS FIXED. I GOT A RIDE TO BEMIDJI, PICKED IT UP AND HEADED HOME. SHORTLY AFTER I GOT IT BACK TO GRAND FORKS I WAS DRIVING AROUND A RESIDENTIAL AREA IN GRAND FORKS WHEN I STOPPED AT A 4 WAY STOP WAITING FOR MY TURN, WENT TO GO FORWARD AND MY CAR STARTED MOVING IN REVERSE. I HAD TO SLAM ON MY BREAK SO I DIDN'T HIT THE CAR BEHIND ME THEN I BROUGHT IT TO THE FORD DEALERSHIP IN TOWN. THEY "FIXED" THE ISSUES AND GAVE IT BACK TO ME TWO MORE TIMES, EACH TIME I COULDN'T MAKE IT OUT OF THE DEALERSHIP WITHOUT IT SHUDDERING AND REFUSING TO SHIFT. FINALLY THEY "FIXED" IT AT THE END OF THE SUMMER IN 2014. THIS SUMMER I WAS NOTICING THE CAR WAS SHUDDERING WHEN I WAS IN RESIDENTIAL AREAS AND IT WAS STOP AND GO, I BROUGHT IT BACK DOWN THE THE DEALERSHIP I BOUGHT IT FROM AND THEY ASSURED ME IT WAS FINE BUT THEY WOULD REPLACE THE PARTS TO BE SURE. THIS WEEKEND I WENT HOME TO THE CITIES AND AS I WAS DRIVING BACK IT BROKE AGAIN. I WAS IN THE PASSING LANE GOING AROUND 70 WHEN MY CAR SHUDDERED, WENT DOWN TO 55, SHUDDERED AGAIN AND WENT DOWN TO 10. I WAS FORCED TO SWERVE QUICKLY INTO THE LEFT SHOULDER SINCE I HAD A SEMI-TRUCK BEHIND ME GOING 70 THAT ALMOST HIT ME AND HAD TO CROSS THE INTERSTATE TO AN OFF RAMP TO BE SAFE. THEY HAVE "FIXED" IT FOUR TIMES AND IT STILL BREAKS DOWN. I'VE ALMOST GOTTEN INTO 4 ACCIDENTS, MISSED DAYS FROM WORK AND I'M TOO SCARED TO DRIVE MY VEHICLE AT THIS POINT.

Mileage: 85,000

DURING ACCELERATION FROM STOP, THE 2012 FORD FOCUS BEGAN STALLING WHEN AUTOMATICALLY SHIFTING. A CHECK ENGINE INDICATION TURNED ON WHEN THE CAR STALLED. THE FORD FOCUS THEN SHIFTED INTO A HIGHER GEAR AND ACCELERATED VERY SLOWLY. ON THE HIGHWAY THE FOCUS ACCELERATED SLOWLY AND SOMETIMES SHIFTED MOMENTARILY INTO NEUTRAL WHILE THE SHIFTER IS SET TO DRIVE AND THE ACCELERATOR IS PRESSED. THIS WAS INDICATED BY A CHANGE IN THE TACHOMETER TO HIGH RPM THAT DIDN'T CORRESPOND TO A CHANGE IN CAR SPEED. THE PROBLEM BEGAN OCCURING ONCE THE CAR HAD BEEN OPERATED FOR A WARMING PERIOD OF TIME SUCH AS 30 MINUTES. THEN THE PROBLEM PERSISTED UNTIL THE CAR IS LEFT OFF FOR A LONG PERIOD OF TIME (THE NEXT DAY). THESE STALLS PUT MYSELF IN DANGER BECAUSE IN HEAVY TRAFFIC I COULD NOT ACCELERATE TO MATCH TRAFFIC SPEEDS OR CROSS INTERSECTIONS. THE STALLS ALSO PUT ME IN DANGER BECAUSE THE FORD FOCUS SUDDENLY STALLED WHILE CARS BEHIND MINE EXPECTED ME TO CONTINUE ACCELERATING WHEN ACCELERATING FROM A STOP LIGHT. I UNDERSTAND FORD HAS RECOGNIZED A PROBLEM THAT CAN LEAD TO THIS DUE TO LEAKING TRANSMISSION SEALS CONTAMINATING THE CLUTCH PACK. I BROUGHT THE CAR IN FOR SERVICE. FORD "REPROGRAMMED" THE TRANSMISSION CONTROL UNIT WHICH WAS RECALLED AND SAID A SUBSEQUENT TEST DRIVE SHOWED NO PROBLEMS. THE NEXT DAY I DROVE THE CAR APPROXIMATELY 10 MILES, AFTER WHICH THE PROBLEM REAPPEARED. I ASKED THE FORD DEALER IF THEY COULD APPLY THE CLUTCH RECALL. THEY CLAIMED IT WAS A WARRANTY EXTENSION AND NOT A RECALL. THEY SAID GETTING THE PROBLEM FIXED UNDER WARRANTY WAS USELESS BECAUSE THE PARTS ARE BACK ORDERED FOR MORE THAN A MONTH. IN MY OPINION, IF FORD KNOWS THERE IS A DEFECT BUT IS NOT PROCURING PARTS TO SERVE THE NEW EXTENDED WARRANTY, THEY SHOULD BE FORCED BY THE CORRECT AGENCY TO RECALL THE CAR AND REPAIR THEM WITHIN A LIMITED AMOUNT OF TIME.

Mileage: 46,500

THE VEHICLE HAS A GRINDING NOISE WHEN SHIFTING GEARS. IT WILL ALSO SHUDDER AND SHAKE WHEN DRIVING. VEHICLE HAS HAD ALL UPDATES DONE BY THE DEALER AND FORD MOTOR COMPANY AND THE ISSUE STILL PERSISTS. FORD SAID THEY ARE UNABLE TO FIX THE ISSUE WITH THE DUAL CLUTCH.

Mileage: 43,000

MY CAR ONLY HAS 4500 MILES! THE CARS TRANSMISSION IS JUNK! THE CAR IS NOT SAFE TO DRIVE PERIOD! THERE IS A RECALL ON THE TRANSMISSION! ON THE CITY STREETS, I HAVE RUINED TWO 700 WHEELS TRYING TO PARK ON A HILL! THE CAR WILL NOT HOLD IN DRIVE OR REVERSE! I HAD A HIGHWAY PATROL CAR BEHIND ME AT A LIGHT, I WAS GOING RIGHT, THERE WAS A SLIGHT UPGRADE. WHEN I TOOK MY FOOT OFF THE GAS THE CAR ROLLED BACKWARDS IN DRIVE, AND HIT THE HIGHWAY PATROL CAR! HE PULLED ME OVER WITH HIS MIC. "DRIVER PULL TO THE RIGHT AND STOP! DRIVER, TURN OFF YOUR CAR AND PUT YOUR HANDS OUT SIDE THE WINDOW! HAD HIS HAND ON HIS GUN! THOUGHT I WAS DRUNK? I TOLD HIM THAT THE CAR ROLLS IN DRIVE AND REVERSE! I TRIED TWICE TO HAVE FORD BUY BACK THIS DANGEROUS CAR! THE HIGHWAY PATROL OFFICER BELIEVED ME AND TOLD ME TO REPORT IT TO FORD! HE SAID WHAT IF THERE WAS A PERSON BEHIND YOU, AND YOU PINED THEM BETWEEN US? I TOLD ME TO REPORT THIS TO YOU! NOW I HAVE A MINT CAR IN THE GARAGE! I WON`T DRIVE IT! I WON`T SELL IT AND PASS THE PROBLEM TO SOMEONE ELSE! BESIDE THE PRICE ON THESE CARS HAS CRASHED BECAUSE OF THE RECALL! FORD CAN`T FIX IT! I WANT MY MONEY BACK! I HAVE A MINT TOP OF THE LINE FORD FOCUS SITTING IN MY GARAGE! FORD CAN`T FIX IT AND WONT GIVE ME MY MONEY BACK! THEY WON`T EVEN TELL ME WHY? PLEASE HELP! THESE CARS ARE DANGEROUS TO DRIVE! I HAVE BEEN RIPPED OFF BY FORD! FIRST AND LAST FORD I EVER BUY! MY DAUGHTER HAS OWNED TWO OF THESE FOCUSES THEY BOTH DID THE SAME THING! SHE WAS AFRAID TO DRIVE THEM! SHE LEFT THE CAR AT THE DEALERSHIP AND LEFT! SHE NOW HAS A 10K CHARGE OFF ON THE CAR! THIS IS BS! I WANT ALL MY MONEY BACK! FORD HAS A DANGEROUS CAR OUT THERE AND I AM GOING TO EXPOSE THEM! I OWN WILD RODS, I AM 60, ADULT DRIVER, NO TICKETS! WHY SHOULD I HAVE TO KEEP THIS DANGEROUS CAR I CAN`T DRIVE AND THEY CAN`T FIX? PLEASE HELP ME! I HAVE A CAR THAT COSTS ME $400 A MONTH, I CAN`T DRIVE! THANK YOU! *TR

Mileage: 4,400

THE VEHICLE WILL NOT ALWAYS SHIFT OUT OF GEAR WHEN ACCELERATING OR DECELERATING. THE VEHICLE WILL SHUDDER VIOLENTLY WHEN SHIFT EVEN AFTER THE CAR HAS BEEN WARMED UP. THIS HAS CAUSED THE VEHICLE TO STALL WHEN COMING TO INTERCEPTIONS OR WHEN TAKE OFF NOT CATCH INTO A GEAR. CURRENTLY THE TRANSMISSION HAS BEEN REPLACED ONCE AND REPROGRAMED 3 TIMES, STILL EXPERIENCING THE SAME ISSUES.

Mileage: 12,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE AT A STOP SIGN, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

HAD THE CAR FOR 10 DAYS, WENT TO START, AND RECEIVED A NOTICE "TRANSMISSION FAILURE- SERVICE NOW" THE CAR ENDED UP GETTING TOWED, AND NEEDED NEW TMS. EVEN AFTER THE FIX, THE CAR TRANSMISSION DRIVES AWFUL. CAR SHIFTS AT ODD TIMES, AND HAS EXTREMELY SLOW PICK UP FROM A COMPLETE STOCK. IM TERRIFIED THAT SOMETHING IS GOING TO HAPPEN TO ME WHILE DRIVING THE CAR! IVE SEEN OVER 1,000 OTHER COMPLAINTS ABOUT THIS SAME PROBLEM, AND MOST OF THESE INCIDENTS HAVE HAPPENED WHILE DRIVING AT HIGH SPEEDS. THEY ARE STATING THAT THE TRANSMISSION FAILS AND SHUTS DOWN, CAUSING THE DRIVER TO LOSE POWER OF THE CAR. I DON'T KNOW WHY THAT HAVEN'T FIXED THIS, CONSIDERING THIS COULD CAUSE SERIOUS INJURY TO SOMEONE, ALL BECAUSE THEY CHOSE TO BUY A FORD. IM NERVOUS TO DRIVE THE CAR, BECAUSE I FEAR THE TRANSMISSION WILL FAIL ON ME. FORD HAS AGREED THAT THE TRANSMISSION IS A PROBLEM, BUT THEY HAVE NOT RECALLED IT. NOW IM STUCK WITH THIS CAR THAT IM AFRAID TO DRIVE

Mileage: 76,000

WHILE DRIVING CAR LOST PER AND ALMOST CAUSED A MAJOR ACCIDENT I WAS GOING 65 MPH COMPUTER SAID MY TRANSMISSION WAS NOT IN PARK.

Mileage: 117,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH AND ACCELERATING, THE VEHICLE JERKED VIOLENTLY AND LOST POWER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE DRIVEN MORE AND THE COMPUTER NEEDED TO BE ADJUSTED TO THE DRIVER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,600.

Mileage: 11,600

DELAY ON STARTING, CHECK ENG LIGHT ILLUMINATED, VEHICLE IN REVERS AND WOULD NOT MOVE. TURNED VEHICLE OFF, CYCLED KEY AND NOTHING. CYCLED KEY 3-4 MORE TIMES NOTHING. CYCLED KEY HEARD CLICKING NOISE IN DASH AREA, CYCLED KEY ONE MORE TIME, VEHICLE STARTED AND TRANSMISSION ENGAGED, CHECK ENGINE LIGHT WAS ON. DROVE IT BACK TO THE DEALER.

Mileage: 80,880

BOUGHT A NEW 2012 FORD FOCUS FOR MY DAUGHTER SO SHE WOULD BE SAFE. SHE JUST MOVED ACROSS THE STATE FOR COLLEGE. WE HAVE HAD CONSTANT SYMPTOMS WITH THE TRANSMISSION AND SHE HAS BEEN ON THE FREEWAY 3 TIMES WHEN THE CAR SUDDENLY JUST COMES TO A CRAWL WITH THE ENGINE SHAKING AND JERKING. THIS MAKES THE CAR UNRESPONSIVE. DEALER UPDATED TCM - PCM AND REPLACED CLUTCH AND THROW OUT BEARING IN AUGUST 2015. SEPTEMBER 2015 SHE LETS ME KNOW THAT WHILE GOING TO SCHOOL ON THE FREEWAY THE CAR DID THE SAME THING, LOSS OF POWER NO CONTROL OF THROTTLE AND THE CAR IS SHAKING AND JERKING. TRANSMISSION MALFUNCTION WARNING LIGHT CAME ON AGAIN. JERKING AND SHUDDERING OF THE TRANSMISSION. I'M AFRAID MY DAUGHTER AND OTHERS ARE GOING TO BE SEVERELY INJURED WHEN THIS HAPPENS. NO CONTROL ON THE FREEWAY IS VERY DANGEROUS. I HAVE READ THAT PEOPLE HAVE CHANGED THEIR CLUTCH AND BEARING 5 TIMES? IT DOESN'T SEEM TO FIX THE PROBLEM AND IT APPEARS TO BE A DESIGN FLAW. IT'S LIKE PUTTING A BAND-AID ON AN OPEN ARTERY. PROBLEM HAPPENS AT SLOW AND FAST SPEEDS.

Mileage: 36,000

SEVERE TRANSMISSION SHUDDERING, LURCHING, LACK OF POWER AND SPEED CONTROL ESPECIALLY AT RED LIGHTS. ALTHOUGH I HAVE ENTERED THAT IT OCCURRED 12/12/13, IT ACTUALLY HAS HAPPENED SINCE THE DAY I BOUGHT IT. WHEN MY HUSBAND TOOK THE CAR IN, THE SERVICE DEPARTMENT SAID "MAYBE YOUR WIFE DOESN'T KNOW HOW TO DRIVE AN AUTOMATIC".

Mileage: 21,914

SHUTTERING, NO POWER TO WHEELS, VERY SLOW AND SUDDENLY ENGAGING, EXCESSIVE CLUTCH SLIP, LOST REVERSE. ENGINE LIGHT CAME ON. I WAS TRYING TO CROSS TRAFFIC, AT THE STOP SIGN I PROCEEDED TO GO ACROSS TRAFFIC TO THE MEDIAN TURN LANE. CAR WOULD NOT ENGAGE GEAR, WHEN IT DID IT WAS VERY SLOW AND NO POWER EVEN WITH GAS MASHED TO THE FLOOR. ALL THIS TIME I HAD CARS APPROACHING ME FROM THE SOUTH BOUND LANE, VERY DANGEROUS AND SCARY. I THEN DECIDED TO JUST MAKE A RIGHT HAND TURN AND GET OFF THE ROAD, WHICH WAS HARD BECAUSE THE ELECTRONIC POWER STEERING ASSIST IN THIS CAR WENT OUT MONTHS AGO WITH STILL NO RECALL ON THIS DEFECT. I TURNED RIGHT DOWN A SIDE STREET AND TRIED TO TURN AROUND ONLY TO FIND OUT I HAVE NO REVERSE GEAR NOW, I AM SO OVER THIS LEMON OF A CAR. BUYERS BEWARE, STAY FAR FAR AWAY FROM FORD PRODUCTS ESPECIALLY THIS MODEL CAR. FORD TOUTS THAT THEY ARE COMMITTED TO SAFETY, I FIND THAT HILARIOUS. WHY ON EARTH WOULD YOU LET A VEHICLE WITH THE TRACK RECORD THIS MODEL HAS WITH STEERING GOING OUT AND TRANSMISSIONS JUST QUITTING WHEN THEY WANT TO, TO STILL BE ON THE ROAD? A LIFE THREATENING DANGER TO THE DRIVER AS WELL AS ANYONE THAT IS SHARING THE ROAD WITH THE VEHICLE. THE NEXT DAY, ENGINE LIGHT GONE, CAR SHIFTS NORMAL?????? VEHICLE IS AT FORD NOW, THEY HAVE A RECALL TO RE-PROGRAM THE TRANSMISSION CONTROL MODULE?

Mileage: 88,000

THE VEHICLE SHAKES AND SHUDDERS WHEN TAKING OFF FROM A STOP. IT FEELS LIKE THE TRANSMISSION IS SLIPPING AND THE CLUTCH IS CONSTANTLY ENGAGING/DISENGAGING. THIS SEEMS TO BE AT ITS WORST AFTER THE VEHICLE IS HOT FROM TRAVELING AT HIGHWAY SPEED. IN ADDITION TO THE SHAKE AND SHUDDERING, THERE IS AT TIMES A LACK OF POWER WHEN TAKING OFF FROM A STOP. DEPRESSING THE ACCELERATOR WILL INCREASE ENGINE RPM, BUT THE CAR IS SLUGGISH TO TAKE OFF. WHEN PULLING INTO TRAFFIC, THIS CAN BE A BIT FRIGHTENING BECAUSE THE CAR WILL NOT ACCELERATE AS QUICKLY AS YOU ANTICIPATE. IT FEELS AS THOUGH THE TRANSMISSION IS IN TOO HIGH OF A GEAR WHEN TAKING OFF FROM A STOP. YOU CAN HEAR THE PULL ON THE ENGINE WHEN THIS HAPPENS. THESE TWO ISSUES HAVE NEVER OCCURRED SIMULTANEOUSLY. EITHER THE VEHICLE SHAKES AND SHUDDERS WHEN TAKING OFF FROM A STOP OR THERE IS A LACK OF ACCELERATION. NEVER DO THEY OCCUR TOGETHER. I HAVE RETURNED THE CAR TO THE FORD DEALERSHIP MULTIPLE TIMES AND HAVE HAD EVERY SOFTWARE UPDATE AVAILABLE APPLIED. I AM TOLD AT EVERY VISIT THAT THE TRANSMISSION IS OPERATING NORMALLY. I'M CONCERNED THAT ONE DAY I WILL PULL INTO TRAFFIC THOUGH AND THE CAR WILL NOT ACCELERATE AS EXPECTED RESULTING IN AN ACCIDENT. THE CAR CURRENTLY HAS 93,000 MILES ON IT.

Mileage: 30,000

THE TRANSMISSION CLIPPED AS TO A 4TH REPLACED FAULTY CLUTCH WHILE BACKING INTO THE GARAGE. THE CAR JERKED BACKWARDS OUT OF KNOW WHERE AND HIT THE SIDE OF THE GARAGE WHILE BACKING IN TO PARK. THE REAR FENDER, BUMPER AND PARKING AID SENSORS ARE NOW DAMAGED THANK YOU TO A FAULTY TRANSMISSION AND CLUTCH. I AM TIRED OF NOT FEELING SAFE WITH MY DAUGHTER IN THE CAR. *TR

Mileage: 67,542

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED. WEEKS LATER, THERE WAS AN ABNORMAL NOISE COMING FROM THE RADIO AND IT RANDOMLY FAILED TO WORK. WHILE DRIVING, THE STEERING WHEEL SEIZED AND THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL EACH TIME THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT THE EPS WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 11/12/15*LJ, UPDATED 3/20/18*JB UPDATED 5/16/18*JB

Mileage: 103,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 TO 35 MPH, THE VEHICLE MADE A LOUD ABNORMAL SOUND, THE TRANSMISSION SPUN, AND THE WHEELS DID NOT ENGAGE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SOFTWARE HAD TO BE UPDATED. THE SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 28,419.

Mileage: 28,419

JERKY TRANSMISSION, CAR BUCKING NOT WANTING TO SHIFT, SLIPS INTO NEUTRAL AND JUST REVS, NO START PROBLEMS, SERVICE ENGINE SOON LIGHTS UP, TRANSMISSION OVERHEAT WARNING , TRANSMISSION MALFUNCTION WARNING..TCM REPROGRAMMED SEVERAL TIMES, TRANSMISSION SUPPOSEDLY REBUILT (TOOK APPOX. 6 WEEKS TO GET CAR BACK), CONTROL MODULE REPLACED A COUPLE OF TIMES.. AFTER HAVING A FEW DAYS AFTER REPAIRS, SERVICE ENGINE SOON COMES BACK ON , NO START PROBLEMS OCCUR AGAIN, TRANSMISSION STARTS SLIPPING AGAIN. BROUGHT BACK TO DEALER ON SEVERAL OCCASIONS WHEN THEY PLUGGED INTO COMPUTER AND NO ISSUES SHOWED UP. LAST INCIDENT WAS 9/15/15 WHERE MODULE WAS REPLACED, PICKED CAR UP ON 9/17/15 AND ON 9/18/15 NO START PROBLEM AND SERVICE ENGINE SOON LIGHT BACK ON AND CAR IS BUCKING.

Mileage: 3,300

HAVE HAD THIS VEHICLE AT THE DEALERSHIP FIVE TIMES FOR TRANSMISSION SHUDDER. ALSO, ONE TIME, VEHICLE DECELERATED TO 35 MPH WHILE DRIVING ON A 4-LANE HIGHWAY, AND WOULD NOT GO OVER 35 MPH. DEALERSHIP HAS REPROGRAMMED COMPUTER FOUR TIMES, AND REPLACED TRANSMISSION CONTROL MODULE ONCE. PURCHASED THIS CAR USED IN DECEMBER 2013. IT HAD 15,000 MILES ON IT AT THE TIME. PROBLEM DIDN'T APPEAR DURING MY OWNERSHIP UNTIL APPROX. 20,000 MILES, SO VEHICLE DOESN'T QUALIFY FOR OHIO LEMON LAW WHICH STATES THE PROBLEM MUST SHOW UP DURING THE FIRST YEAR OR FIRST 18,000 MILES. I DO NOT FEEL THIS CAR IS SAFE, AND AM AFRAID TO DRIVE IT ON THE INTERSTATE.

Mileage: 20,135

EXCESSIVE SHUDDERING/SHAKING UPON ACCELERATION, VEHICLE DOES NOT SEEM TO HAVE ANY POWER. ON 8/28 I WAS STOPPED AT LIGHT IN DRIVE AND VEHICLE WOULD NOT MOVE, AFTER CHANGING GEARS I FINALLY WAS ABLE TO DRIVE IT, A SHORT TIME LATER VEHICLE WOULD NOT MOVE AGAIN IN DRIVE BUT THE ENGINE LIGHT CAME ON, ON THE WAY TO THE DEALERSHIP VEHICLE LOST POWER AND WOULD ONLY GO 15 MPH CRAWLED TO THE DEALER WITH EMERGENCY FLASHERS. DEALER HAD THE VEHICLE FOR 5 DAYS AND COMPLETED THE SOFTWARE UPDATE PROGRAM 15B22, SINCE RECEIVING THE VEHICLE BACK I AM STILL EXPERIENCING LOW POWER AND SHUDDERING. HAVE BEEN REAR ENDED TAPPED ONCE BECAUSE IT DOESN'T HAVE ANY POWER, VERY CONCERNED TO DRIVE VEHICLE TO TO LOSS OF POWER AND EXCESSIVE SHUDDERING. CONTACTED FORD CUSTOMER CARE AND THEY DID NOT HAVE A SENSE OF ANY LONG TERM FIX TO THIS ISSUE NOR DOES THE DEALERSHIP. DEALER STATES THEY ARE SLAMMED WITH THESE VEHICLES EVERY DAY.

Mileage: 56,500

PURCHASED NEW AND WITHIN 40,000 MILES THE CLUTCH HAS FAILED TWO TIMES AND THE TRANSMISSION MODULE HAS FAILED ONCE AND HAS HAD TO BE REPROGRAMMED TWICE. THE SUSPENSION MAKES LOUD NOISES ON THE FRONT END WHENEVER YOU HIT ANY BUMP. I FEEL UNSAFE DRIVING THIS CAR BECAUSE IT CAN LOSE THE ABILITY TO ACCELERATE AT ANY TIME WITHOUT WARNING.

Mileage: 38,000

I PURCHASED THE CAR USED WITH 25,000 MILES, SHORTLY AFTER THE CAR BEGAN SHUDDERING VERY BADLY AND DID NOT ACCELERATE CORRECTLY. THE PROBLEM PROGRESSED TO A LOUD METAL GRINDING NOISE, THE CLUTCH WAS DEEMED TO BE BAD AND REPLACED. SIX MONTHS AFTER THE CLUTCH FAILED AGAIN AND WAS REPLACED AND NOW A YEAR LATER THE CLUTCH NEEDS TO BE REPLACED AGAIN, MAKING IT THE FOURTH CLUTCH FOR A CAR WITH UNDER 70,000 MILES. FORD HAS EXTENDED THE WARRANTY SO IT IS COVERED HOWEVER THE PART IS ON BACK ORDER FOR 4-6 WEEKS. FORD DOES NOT OFFER A REPLACEMENT VEHICLE DURING THIS TIME. I DO NOT FEEL SAFE DRIVING THIS CAR WITH THE TRANSMISSION NOT WORKING PROPERLY. THIS CAR ALSO HAD THE STEERING AND SUSPENSION REPAIRED WITHIN THE FIRST YEAR OF OWNERSHIP.

Mileage: 26,316

WE RECEIVED RECALL NOTIFICATION FROM FORD STATING COMPUTER NEEDED UPDATED FOR THE TRANSMISSION/COMPUTER/CLUTCH ISSUES THEY ARE HAVING. HAD SOFTWARE UPDATE DONE. FAST FORWARD TO AUGUST OF THIS YEAR. WAS DRIVING CAR AT HIGHWAY SPEED AND IT STARTED SHAKING BADLY, CHECK ENGINE LIGHT CAME ON, CAR WOULD ONLY GO ABOUT 30 MPH. TOOK CAR TO DEALERSHIP UNDER WARRANTY AND RECALL NOTICE. SOFTWARE WAS AGAIN UPDATED. WE WERE TOLD TO DRIVE IT AND BASICALLY HOPE FOR THE BEST. IF CHECK ENGINE LIGHT CAME ON AGAIN TO TAKE IT BACK TO DEALERSHIP. CAR STILL SHUDDERED FROM STOP WHILE ACCELERATING. 1 WEEK LATER CHECK ENGINE LIGHT COMES ON AND CAR WON'T GO OVER 30 MPH. GOT THE CAR HOME AND IT WOULD NOT MOVE IN REVERSE. CALLED DEALERSHIP. CAR HAS BEEN TOWED TO DEALERSHIP. WILL MOST LIKELY BE WITHOUT CAR FOR AT LEAST ANOTHER WEEK. THIS WILL MAKE AROUND 2 WEEKS TOTAL IN PAST MONTH WITHOUT CAR. FORD'S WARRANTY IS NOW 150K MILES ON TCM BUT ONLY 100K MILES ON CLUTCH WITH TCM IS TEARING UP. FORD'S ROADSIDE ASSISTANCE RUNS OUT AT 60K MILES. FORD KNOWS THEY HAVE A MAJOR ISSUE WITH THESE CARS, AND KNOWS THEY WILL BREAK DOWN, NOT IF THEY WILL, BUT WHEN THEY WILL BREAK DOWN IS THE QUESTION. THEY MAKE THE CONSUMER DEAL WITH ALL HEADACHES OF NOT HAVING A CAR AND GETTING IT TO THE SHOP. IT IS EXTREMELY DANGEROUS DRIVING THIS VEHICLE KNOWING ONE MINUTE YOU ARE AT HIGHWAY SPEED AND THE NEXT AT 30 MPH. FORD IS NOT DOING EVERYTHING THEY CAN TO ENSURE SAFETY. THEY ARE TRYING TO REPAIR AS FEW AS POSSIBLE AND AS CHEAP AS POSSIBLE. AS A LONG TIME FORD ADVOCATE I AM BEYOND ANGRY. I WANT THE NHTSA TO DO THEIR JOBS AS WELL AND FORCE FORD MOTOR COMPANY TO FIX THESE VEHICLES AND ENSURE THEIR CUSTOMERS SAFETY. FORD IS RESPONSIBLE FOR ALL COSTS ASSOCIATED WITH THIS ISSUE AND NEEDS TO STAND UP, PUT THEIR BIG BOY PANTS ON, AND DO THE RIGHT THING.

Mileage: 65,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND ALL THE GEARS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION COMPUTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

Mileage: 71,000

AUTOMATIC TRANSMISSION SHUDDER, CLUTCH PROBLEMS, IRREGULAR SHIFTING, HESITATION WHILE MERGING IN TRAFFIC, RO# 87416, AT DELIVERY, RO 80261 1/13/15 , RO103422 8/212/14 RO 131575 8/21/15 HILL BRAKE MALFUNCTION, CONTINUAL RE-PROGRAMING OF PCM AND TCM

Mileage: 20,109

I HAVE RECEIVED MY THIRD SERVICE BULLETIN ON MY 2012 FORD FOCUS TRANSMISSION.FORD JUST KEEPS EXTENDING THE WARRANTY ON CERTAIN PARTS OF THE TRANSMISSION.WITH SO MANY THINGS THAT CAN GO WRONG WITH THIS TRANSMISSION I BELIEVE FORD SHOULD GIVE A LIFETIME WARRANTY FOR THIS TRANSMISSION OR REPLACE THEM.HAD I ANY KNOWLEDGE OF THESE PROBLEMS I NEVER WOULD HAVE BOUGHT THIS CAR. THANK YOU

Mileage: 12,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED AND STARTED VIBRATING VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

I PURCHASED THIS VEHICLE NEW. I HAVE HAD MY TRANSMISSION REPLACED FOUR TIMES PLUS THE ORIGINAL MAKES 4. I HAVE HAD NOTHING BUT PROBLEMS WITH THE TRANSMISSION. PAUL MILLER FORD IN LEXINGTON, KY HAS HAD PARTS ORDERED SINCE 08-08-15. I WAS TOLD IT COULD TAKE UP TO 3 MONTHS FOR PARTS TO ARRIVE. I ASKED FOR A REPLACEMENT VEHICLE WHILE WAITING ON PARTS. I WAS INFORMED FORD MOTOR CO. SAYS THERE ARE NO SAFETY ISSUES & MY FORD FOCUS IS SAFE TO DRIVE AND DENIED A LOANER VEHICLE. ON 08-31-15 WHILE DRIVING TO WORK, MY VEHICLE STALLED IN THE CENTER LANE OF TRAFFIC, I COULD NOT ACCELERATE. I WAS IN FEAR OF MY LIFE! MY TRANSMISSION LIGHT CAME ON & STAYED ON FOR 2 DAYS. MY VEHICLE CONTINUES TO MISS GEARS, JERKS, SPUTTERS, LUNGES & GEARS DOWN. I EXPLAINED TO PAUL MILLER FORD WHAT HAD HAPPENED AFTER BEING CONTACTED ABOUT REPLACEMENT PARTS. SORRY, CAN'T DO NOTHING ABOUT THAT! HOW CAN THIS BE A SAFE VEHICLE TO DRIVE? WHY HASN'T THERE BEEN A RECALL? ARE YOU WAITING FOR LIVES TO BE LOST?

Mileage: 22,311

MY WIFE AND CHILD WERE AT A RED LIGHT AND WHEN THE LIGHT TURNED GREEN AND THE GAS PEDAL WAS PRESSED, THE VEHICLE DID NOT MOVE ONLY REVVED CAUSING THE MAN BEHIND HER TO INCH VERY CLOSE BEHIND DUE TO THE LIGHT THEN HONKING HIS HORN AND YELLING. IN ADDITION, AFTER MY WIFE AND CHILD RETURNED HOME, I WENT TO RUN TO THE STORE ONLY TO FIND THAT THE VEHICLE DOES NOT TURN OVER, NOT EVEN SOUND LIKE ITS ATTEMPTING TO AS THERE IS NO NOISE WHEN TURNING THE KEY. I BELIEVE THE VEHICLE DOES NOT RECOGNIZE WHAT GEAR IT IS IN, THUS WILL NOT START AND HAS ALWAYS HAD ERRATIC SHIFTING AND LURCHING TENDENCIES. I DO NOT KNOW WHAT TO DO NOW, I HAVE A FAMILY OF FIVE I SUPPORT AND NO MONEY TO FIX THIS. HOW AM I GOING TO GET TO WORK!!! I STILL HAVE 5 YEARS TO PAY ON THIS...UGHHH. TRAPPED

Mileage: 58,000

WHILE DRIVING DOWN THE FREEWAY THE CAR STARTED TO COAST AND ENGINE WENT TO AN IDLE. THE INDICATOR FOR TRANSIMISSION POSITION WENT BLANK. I WAS NEARLY HIT BY THE VEHICLE BEHIND ME. THE NEXT WEEK I WAS PULLING OUT INTO TRAFFIC AND IT DID THE SAME THING AND WAS ALMOST BROADSIDED BY A DELIVERY VAN. THE CAR MOVED OUT INTO TRAFFIC AND THEN STOPPED FOR ALMOST 2 MINUTES. LATER DOWN THE ROAD IT CUT OUT ON THE HIGHWAY AGAIN, TWICE MORE ON A SIDE STREET, AND THEN AGAIN AS I WAS NEAR THE DEALERSHIP. I TOOK IT DIRECT TO THE DEALERSHIP WHERE THEY PERFORMED A COMPUTER UPGRADE. I RECEIVED NO NOTICE OF THIS ISSUE FROM FORD. I COULD HAVE BEEN SERIOUSLY HURT OR KILLED BY THIS AND NOW KNOW IT IS A KNOWN ISSUE AT FORD. THEY NEED TO ADDRESS THIS ISSUE FOR ALL OWNERS OF THE VEHICLE AS IT HAPPENS SUDDENLY WITH NO WARNING.

Mileage: 64,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE AND SEALS NEEDED TO BE REPAIRED AND REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

Mileage: 50,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT 25 MPH, THE ENGINE VIBRATED AND THE CONTACT COULD HEARD A METAL TO METAL GRINDING NOISE. IN ADDITION, THE VEHICLE WOULD ROLL BACK AND LOSE POWER WHEN STOPPED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THERE WAS A TRANSMISSION FAILURE. THE TECHNICIAN CLEANED THE ENGINE AND REPLACED THE CLUTCH AND RINGS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. AS A RESULT, THE CONTACT RAN OVER A CONCRETE CURB. THE VEHICLE RESTARTED AFTER THE INCIDENT, BUT FAILED TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TCM SHORT CIRCUITED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

EARLY 2013, EXPERIENCED DAILY VIOLENT "SHUDDERING" WHILE ACCELERATING FROM A STOP, GOING AROUND CORNERS AND GOING UP HILLS AND ANY KIND OF INCLINE. FORD SERVICE DEPT. DIAGNOSED MY CAR ON 8/28/13 AS NEEDING A NEW CLUTCH WHICH WAS ON BACK-ORDER DUE TO HIGH-DEMAND. ON 9/17/13, MY CLUTCH WAS REPLACED. SLOWLY THE SHUDDERING RETURNED AND MARCH OF THIS YEAR (2015), IT WAS AGAIN SHUDDERING VIOLENTLY. ON 3/26/15, FORD SERVICE DEPT. DIAGNOSED MY CAR AS NEEDING THE TRANSMISSION TO COME FULLY OUT AND BE REPAIRED. ON 5/5/15, THE TRANSMISSION WAS REMOVED AND BOTH INPUT SHAFT SEALS WERE FOUND TO BE LEAKING. THE SEALS WERE REPLACED AND THE CLUTCH ASSEMBLY WAS CLEANED. ALMOST IMMEDIATELY THEREAFTER, THE CAR STARTED SHUDDERING AGAIN AND ON 8/14/15 AS I DROVE WITH MY TODDLER IN THE BACKSEAT, THE CAR STARTED SHUDDERING AND LOST POWER AS I WAS EXITING THE FREEWAY AND AN ALARM SOUNDED INSIDE THE VEHICLE WITH A MESSAGE ON THE DASH THAT READ " TRANSMISSION MALFUNCTION - SERVICE NOW". ON 8/17/15, FORD SERVICE DEPT. DIAGNOSED THE TRANSMISSION NEEDED TO AGAIN BE REMOVED AND REPAIRED WHICH IS NOW SCHEDULED FOR 9/15/2015. PLEASE DO NOT WAIT UNTIL SOMEONE DIES BEFORE MAKING FORD DEAL WITH THIS VERY SERIOUS ISSUE. MANY FORD FOCUS OWNERS ARE LOSING POWER WHILE DRIVING ON THE FREEWAY. THIS WOULD BE VERY SCARY, NOT TO MENTION POTENTIALLY VERY DANGEROUS IF THIS HAPPENED TO ME WHILE DRIVING THE VERY BUSY L.A. FREEWAYS WITH MY TODDLER TO/FROM SCHOOL/WORK EVERY MORNING AND EVENING.

Mileage: 27,000

I BOUGHT MY CAR BRAND NEW AND HAVE HAD PROBLEMS WITH THE TRANSMISSION WITHIN A MONTH OF DRIVING IT. THE FIRST TIME I TOOK IT IN THEY REPROGRAMMED THE POWERTRAIN TO FIX SHUDDERING AND ROLLBACK AS WELL AS FIXED THE NAMEPLATE THAT FELL OFF MY CAR. THE TRANSMISSION SEEMED TO SHUDDER WAY MORE THAN BEFORE AFTER THIS. THE SECOND TIME I TOOK IT IN THEY REPAIRED A LEAKY SEAL AND REPROGRAMED THE POWERTRAIN CONTROL MODULE. SINCE THEN IT STILL ROLLS BACK ON SLIGHT INCLINES BUT NOT AS MUCH. ALSO, MY CAR STILL MAKES LOUD GRINDING SOUNDS AS WELL AS SHUDDERS AND HESITATES AT LOW SPEEDS. I'M GOING TO BRING IT IN FOR A THIRD TIME, BECAUSE OF THE EXCESSIVE SHUDDERING, HESITATION AND IS LEAKING TRANSMISSION OIL. BESIDES THE TRANSMISSION PROBLEMS THE QUALITY OF MY CAR SEEMS TO BE AN ISSUE AS WELL, AS WATER SEEMS TO COLLECT INSIDE THE DOORS AFTER IT RAINS. THIS IS VERY FRUSTRATING AS THIS IS MY FIRST BRAND NEW CAR AND MY FIRST TIME BUYING A FORD.

Mileage: 8,000

ON AUGUST 20, 2015, I WAS DRIVING MY FORD FOCUS ON ROUTE 38 IN ILLINOIS; DASHBOARD LIGHT CAME ON INDICATING "MALFUNCTION TRANSMISSION SERVICE NOW." IMMEDIATELY, I VISITED THE NEAREST VEHICLE SERVICE REPAIR SHOP AND REQUESTED THAT THE SERVICEMAN CHECK MY TRANSMISSION FLUID. I JUST THOUGHT THAT MAYBE SOMETHING HAPPENED WHILE I WAS GETTING AN OIL CHANGE. THE SERVICEMAN WAS VERY NICE TO CHECK MY VEHICLE AT NO CHARGE. SERVICEMAN SAID, THERE IS AN INTERNAL MALFUNCTION WITH YOUR TRANSMISSION. HE REFERRED ME TO A FORD DEALERSHIP. OF COURSE MY FIRST STEP WAS TO CHECK ON LINE TO VERIFY IF THERE WERE ANY RECALLS ON MY FORD FOCUS SEL. I VISITED THE FOLLOWING WEBSITE (HTTP://WWW.CARS.COM/RECALLS/FORD/FOCUS/2012/. THE SIGHT SHOWED "NHTSA VEHICLE SAFETY RECALLS. RECALL NUMBER 13V523000 RECALL DATE: 10/30/2013. COMPONENT: POWER TRAIN AUTOMATIC TRANSMISSION CONTROL MODULE (TCM.PCM) ON AUGUST 20, 2015 AT 11:12 AM, I CONTACTED FORD CUSTOMER SERVICE AT (800) 392-3673. I TOLD FOREST (CUSTOMER SERVICE PHONE REP) THE PROBLEM THAT I WAS HAVING WITH MY VEHICLE. HE ASKED IF HE COULD PLACE ME ON HOLD TO CHECK FOR RECALLS; THE CALL WAS DISCONNECTED.. I CALL (800) 392-3673 AGAIN, I SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE NAMED GABRIEL. GABRIEL INFORMED ME THAT THERE WERE NO RECALLS ON MY VEHICLE. GABRIEL SAID, FORD PROGRAM HAS EXTENDED THE WARRANTY ON MY TRANSMISSION AND IT IS COVERED UP TO $150,000 MILES. WHY IS FORD EXTENDED THE WARRANTY, IF THERE ARE NO PROBLEMS WITH THE TRANSMISSION. WHY WASN'T THIS VEHICLE RECALLED FOR THE POWER TRAIN? AFTER ALL, NHTSA VEHICLE SAFETY RECALLS DID INDICATE THAT THERE WAS A PROBLEM WITH THE POWER TRAIN. IT HAS BEEN MY EXPERIENCE THAT POWER TRAIN DO NOT USUALLY REQUIRE REPAIR ON VEHICLES WITH ONLY 59,000 MILES. FORD NEEDS TO IMMEDIATELY REPAIR MY VEHICLE OR REPLACE IT AT NO CHARGE.

Mileage: 59,175

ON OCTOBER 7TH, 2014 MY CAR (FORD FOCUS 2012) BEGAN EXPERIENCING SOME TRANSMISSION ISSUES. IT WOULD JERK EXTREMELY HARD WHEN THE GAS PEDAL WAS PUSHED. IT WOULD ONLY ACCELERATE A LITTLE BEFORE FINALLY JERKING INTO SECOND GEAR. THE CAR ACTED AS THOUGH IT DIDN'T WANT TO SHIFT GEARS. I TOOK THE CAR INTO THE FORD DEALERSHIP WHERE I HAD PURCHASED THE CAR AND THEY TOLD ME THAT IT NEEDED A NEW CLUTCH PIECE AND RESEALED THE TRANSMISSION SEALS. AFTERWARDS, THE CAR WAS STILL DOING THE SAME AS BEFORE. I TOOK IT BACK IN JANUARY OF 2015 AND WAS TOLD THAT THERE WAS NOTHING WRONG AND THE CAR WAS PERFORMING TO THE SPECS. AFTER THAT, I CONTINUED EXPERIENCING THE SAME PROBLEMS AND RETURNED WITH THE CAR AGAIN IN LATE MAY OF 2015. THIS TIME THEY SAID THE COMPUTER NEEDED TO BE REPROGRAMMED AND SYNCED AND IT WOULD FIX THE PROBLEM. AFTER I RECEIVED THE CAR BACK IT STILL MADE THE SAME PROBLEMS. ON AUGUST 19, 2015 I WAS AT A STOP SIGN AND PUSHED ON THE GAS WHEN THE CAR SHUTTERED AS IF THE TRANSMISSION WAS GOING TO FALL OUT IT JERKED SO HARD. IT FINALLY ACCELERATED AND STARTED MOVING.

I PURCHASED THIS VEHICLE NEW IN MAY 2012. FROM THE START THE TRANMISSIONS SHIFTED ROUGH AND JERKY. I WAS TOLD THAT IT WAS NORMAL FOR THIS TYPE. CONDITIONED WORSENED AND IT WAS TAKEN TO DEALERSHIP IN NOVEMBER 2014. I WAS TOLD THAT IT WAS WITHIN "LIMITS" AND WAS REPROGRAMMED. A FEW MONTHS LATER, I WAS AT A RED LIGHT AND WENT TO ACCELERATE. TRANMISSION SHUTTERED AND CAR DID NOT RESPOND, I WAS REAR ENDED CAUSING 2,000 IN DAMAGE. TRANSMISSION CONTINUES TO SHUTTER AND HESITATE. CAUSES CAR TO LURCH FORWARD OR BACKWARDS FROM A STOP, I TOOK BACK TO DEALERSHIP PURCHSED FROM. I WAS TOLD TO COMPLAIN TO FORD AND MOST LIKELY WOULD ONLY BE REPROGRAMMED AGAIN. THIS IS WHAT HAPPENED. CAR IS UNSAFE TO DRIVE. IF IT SHUTTERS OR MIS SHIFTS AT HIGHWAY SPEED, COULD RESULT IN SERIOIUS INCIDENT. HELP PLEASE.

Mileage: 12,000

CAR LOSES POWER WHEN IN DRIVE AT 20MPH ON STREET. PULLED OVER, TURNED ENGINE OFF. RESTARTED NORMALLY. NO PRIOR NOTIFICATION ON DASHBOARD. THE NEXT DAY WHILE IN RUSH HOUR TRAFFIC ON THE FREEWAY CAR LOSES POWER. IT RESUMES ACCELERATION AFTER STALLING FOR APPROX 10 SECS. CHECK ENGINE SIGN APPEARS AFTER RESUMING ACCELERATION. I EXIT THE FREEWAY AND MAKE MY WAY BACK HOME. TRANSMISSION FAILS TWICE WHILE EN ROUTE ON FREEWAY. BOTH OCCASIONS I MANAGE TO MERGE TO THE EMERGENCY LANE WHILE IN NEUTRAL. ONCE IT RESUMED AFTER A FEW SECONDS, ANOTHER TIME I RESTARTED THE CAR AFTER TURNING IT OFF FOR APPROX 10 SECONDS. I TAKE IT TO BOB WONDRIES FORD IN ALHAMBRA FOR TCM REPLACEMENT. TRANSMISSION PROBLEMS RESUME ONE WEEK LATER, WITH SLOW ACCELERATION ON FREEWAY, LOSS OF POWER WHEN DRIVING UPHILL, TRANSMISSION SHUDDERING, AND TRANSMISSION GRINDING.

Mileage: 58,100

ON THE DATE OF THE INCIDENT MY FAMILY AND I WERE GETTING ON THE HIGHWAY HEADED TO THE BEACH, WHEN I WENT TO PRESS THE ACCELERATOR TO MERGE ON THE HIGHWAY THE RPMS WENT UP BUT THE CAR LOST ALL ACCELERATION FOR FOR ABOUT 5 SECONDS CAUSING US TO LOSE SPEED WHILE MERGING. THE CAR THEN CHANGED GEAR REALLY HARD AND JUMPED US FORWARD ALMOST CAUSING AN ACCIDENT. THE CHECK ENGINE LIGHT CAME ON. THIS VEHICLE HAS BEEN IN 3 TIMES NOW FOR TRANSMISSION/CLUTCH REPLACEMENT. IT WILL RANDOMLY SHUTTER, HESITATE, JERK AND JUMP FORWARD. ON ONE OTHER OCCASION IT ALMOST CAUSED ME TO REAR END A VEHICLE IN FRONT OF ME. THE LAST TIME WE BROUGHT IT TO THE DEALER UPON PICKING THE VEHICLE UP FOR A DUAL CLUTCH REPLACEMENT I WAS TOLD IT WOULD PROBABLY NEED TO GO BACK IN SOON AND BE REPLACED AGAIN. THIS IS A KNOWN ISSUE WITH THIS YEAR AND MODEL AND IS UNSAFE

Mileage: 74,000

WHILE AT A DEAD STOP MY CAR FAILED TO RESPOND TO THE ACCELERATOR, TWO TIMES. THE ENGINE WOULD REV AND NOTHING WOULD HAPPEN EXCEPT THAT THE "P-R-N-D-L" INDICATOR ON THE DASH WOULD FLASH. EVENTUALLY THE ENGINE STALLED AND COULDN'T BE RESTARTED FOR 10 MINUTES. THIS IS A SIGN OF OF A FAULTY TCM (TRANSMISSION CONTROL MODULE). 2011 & 2102 FORD FIESTAS AND 2012 FOCUS ARE PRONE TO THIS TYPE OF FAILURE. FORD REPLACED THE TCM UNDER THE EMMISSIONS WARRANTY. I BELIEVE THIS IS A SAFETY ISSUE AND A RECALL SHOULD BE ISSUED. I HAVE SEEN POSTS ON THE WEB WHERE THIS FAILURE HAPPENS WHILE DRIVING.

Mileage: 64,000

WHILE DIRVING OUR 2012 FORD FOCUSE WHICH WAS BOUGHT BRAND NEW, THE TRANSMISSION WOULD START TO SLIP AND CHATTER. IT TOOK LONGER TO ACCERALATE TO SPEED. TOOK TO DEALERSHIP ON 19AUG2012 AND THEY CALIBRATED THE TRANSMISSION. WE DROVE THE CAR UNTIL IT STARTED AGAIN TWO MONTHS LATER. TOOK TO DEALERSHIP ON THE 22 NOV 2013 TO A DIFFERENT CERTIFIED FORD DEALERSHIP AND THEY HAD TO REPLACE A SEAL ON THE CLUTCH WHICH WAS ALLOWING FLUID TO DRIP ON CLUTCH PLATE AND ALLOW TO SLIP WILL DRIVING. DROVE THE CAR AND IT WAS WORKING BETTER. BUT OVER TIME THE CAR STARTED AGAIN AND THEN GOT WORSE. TOOK THE CAR BAKE IN BECAUSE ON THE 9AUG2015 I WAS DRIVING 60 MPH AND THE CAR STARTED TO SLIP AGAIN THEN IT OVER HEATED AND HAD A MALFUNCTION. I HAD LOST ALL MY GEARS ON A HIGHWAY AT 60 MPH. THEY REPLACED SOME PARTS AND WHEN 2 DAYS OF GETTING IT BACK IT IS STARTING TO SLIP AGAIN. I AM CALLING DEALERSHIP IN THE MORNING. THIS IS NOT A SAFE CAR TO DRIVE UNLESS THEY FIX THEIR TRANSMISSION.

Mileage: 15,377

WHEN STARTING FROM A COMPLETE STOP, THE CAR JERKS, SHUTTERS AND THE GEARS GRIND & DESPITE HAVING THIS VEHICLE IN FOR SERVICE OVER 12 DOCUMENTED TIMES, NOTHING HAS EVER BEEN DONE. JUST AS RECENTLY AS 8/4/15 THE TRANSMISSION WAS SERVICED AGAIN, REPLACING THE CLUTCH, AND IT DROVE GREAT FOR JUST UNDER 5 DAYS AND THEN I SIMPLY STOPPED AT A STOP SIGN AND WHEN I WENT TO PULL OUT THE VEHICLE JERKED AND BUCKED, NEARLY STRIKING ANOTHER VEHICLE AND THEN FOR THE 50 MILE DRIVE HOME, THE VEHICLE WOULD GRIND THROUGH THE LOWER GEARS, MAKING DRIVING VERY DIFFICULT. THE VEHICLE IS NOW BACK AT THE DEALERSHIP WITH NO RESOLUTION IN SIGHT, FORD SHOULD JUST RECALL THIS VEHICLE BEFORE SOMEONE IS SERIOUSLY INJURED AND WHY ARE WE ALL TO SUFFER BECAUSE FORD IS NO LONGER THE COMPANY THEY USED TO BE, I WILL NEVER OWN ANOTHER FORD VEHICLE AND I AM TRYING TO GET OUT FROM UNDER THIS VEHICLE, BUT WILL DO SO AT A LOSS.

Mileage: 23,000

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION CONTROL MODULE PROBLEMS. CONSUMER HAS PREVIOUS COMPLAINT ON ANOTHER VEHICLE IN ARTEMIS. *SMD THE CONSUMER EXPERIENCED AN INTERMITTENT LOSS OF POWER. WHILE DRIVING, IT SEEMED THE ENGINE WAS NO LONGER CONNECTED TO THE TRANSMISSION. THE CONSUMER STATED THE TRANSMISSION CONTROL MODULE WAS REPLACED. HOWEVER, IT WAS REPLACED WITH THE SAME PART NUMBER AS THE ORIGINAL. *JB

PURCHASED A 2012 FORD FOCUS IN DECEMBER OF 2014. THE TRANSMISSION HAS HAD SHIFTING ISSUES ALMOST THE ENTIRE TIME THAT I HAVE HAD THE VEHICLE. IN MAY, THE TRANSMISSION BEGAN STUTTERING AT LOW SPEEDS. WHEN REACHING SPEED ON AN INTERSTATE ON-RAMP, THE VEHICLE SHOWED THE MESSAGE "VEHICLE NOT IN PARK" AND SHUT OFF AS I WAS PULLING INTO TRAFFIC. A DAY LATER WHEN DRIVING IT, IT STUTTERED AGAIN AND THE CHECK ENGINE LIGHT CAME ON. TOOK IT, ALONG WITH A DEFECTIVE PART NOTICE TO THE DEALER FOR THE AUTOMATIC TRANSMISSION CLUTCH SYSTEM, WHICH THE DEALER SAID WAS THE ISSUE AND SUPPOSEDLY REPLACED IT UNDER THE WARRANTY. THE DEALER ALSO RESET THE "AUTOLEARN" FEATURE IN THE TRANSMISSION. FOR A FEW DAYS IT WORKED FINE, THEN THE STUTTERING AND SHIFTING ISSUES BEGAN AGAIN. ON AUGUST 8TH, 2015 THE VEHICLE WAS DRIVEN TO THE STORE, AND WORKED AS IT USUALLY DID, WITH MINOR STUTTERING AND GRINDING THAT APPEARS TO CHARACTERIZE THE FORD TRANSMISSION. IT WAS PARKED FOR ROUGHLY 30 MINUTES WHILE IN THE STORE, UPON STARTING AND PUTTING THE VEHICLE IN REVERSE, THE TRANSMISSION WOULD NOT TURN OR GAIN ENOUGH POWER TO PROPEL THE CAR OUT OF THE PARKING SPACE. AS IT ROLLED BACK, IT WAS SHIFTED INTO THE DRIVE POSITION, THE VEHICLE BEGAN TO PROPEL UNTIL IT WENT TO SHIFT AND THE CAR "MISSED" THE GEAR AND STUTTERED LOSING ALL MOMENTUM. THIS CONTINUED FROM EVERY START/STOP. STOPPED AT ANOTHER STORE, WHEN CAME BACK OUT THE CAR WOULD NOT START ON THE FIRST CRANK, AND THE CHECK ENGINE LIGHT CAME BACK ON. THE POWER ISSUES TO THE TRANSMISSION ON TAKE OFF AND THE MISSING GEARS CONTINUED ALL THE WAY TO MY HOME.

Mileage: 73,000

I WAS MAKING A LEFT TURN ON A BLINKING YELLOW ARROW. SEEING A COMING BREAK IN TRAFFIC, WHERE IT WOULD BE SAFE TO EXECUTE THE TURN, I BEGAN INCHING FORWARD. WHEN THE CAR PASSED, ALLOWING ME TO SAFELY TURN, I PRESSED THE ACCELERATOR AND THE CAR DID NOT RESPOND. FOR SEVERAL SECONDS, MY CAR SAT IN THE INTERSECTION WITH TRAFFIC ONCOMING, WITHOUT MOVING FORWARD. THE TYPE OF HESITATION HAS HAPPENED TO ME A TOTAL OF 3 TIMES BETWEEN APRIL OF 2014 AND AUGUST OF 2015. IN ADDITION, THE CAR HANDLES ROUGHLY IN LOW GEAR, MAKING GRINDING NOISES, STUTTERING IN CHANGING GEARS BETWEEN 1ST AND 2ND, AND SOMETIMES SHAKING THE CAR. THE TRANSMISSION ON THE CAR HAS A SERVICE NOTICE. I DID TAKE THE CAR IN IN DECEMBER 2014 FOR THE RECALL, WHERE IT WAS TESTED AND A NEW SEAL WAS INSTALLED. I DROVE THE CAR FOR 8 MONTHS BEFORE EXPERIENCING THE 3RD HESITATION TO RESPOND. HOWEVER, THE GRINDING NOISES, STUTTERING, ETC. NEVER DID IMPROVE. I BELIEVE THESE CARS IS UNSAFE NOT ONLY FOR THE OWNER-OPERATORS, BUT ALSO OTHER MOTORISTS ON THE ROAD WHO HAVE NO WAY OF ANTICIPATING THAT A CAR PULLING INTO TRAFFIC MAY INTERMITTENTLY FAIL TO RESPOND TO THE DRIVER PRESSING THE ACCELERATOR. UPDATED 9/28/15 *LN

Mileage: 38,000

AFTER DRIVING FOR ABOUT A HALF HOUR IN RUSH HOUR TRAFFIC IN THE SOUTHERN CALIFORNIA AREA, MY CAR SLIPPED FROM ACTIVE GEARS (I BELIEVE 2ND GEAR) AND RIGHT INTO NEUTRAL. I COULDN'T ACCELATE AND DRIVE WITH TRAFFFIC, WHILE TRAVELLING UP HILL MY CAR DECELLERATED QUICKLY. IN TRYING TO GET TO THE SHOULDER, I NARROWLY AVOIDED AN ACCIDENT. AFTER FINALLY REACHING THE SHOULDER I WAS ABLE TO PUT THE CAR IN PARK (IT STARTED TO ROLL DOWNHILL) AND THEN APPLY THE PARKING BRAKE. 10 SECONDS LATER MY CAR WAS RUNNING FINE AGAIN. THAT FOLLOWING MONDAY I BROUGHT MY CAR INTO THE DEALERSHIP TO BE SERVICED. THIS WAS THE SECOND TIME THAT THIS EXACT ISSUE HAPPENED. THE FIRST TIME WAS THE WEEK PRIOR TO.

Mileage: 36,670

AFTER HAVING THE CAR REPAIRED FROM A RECALL, THE 6TH TIME FOR REPAIR; THE CAR BROKE DOWN AND HAD TO BE TOWED TO THE DEALERSHIP. THE TRANSMISSION CONTROL MODULE IS OUT NOW AND IT IS IN THE SHOP FOR THE 7TH TIME RELATED TO THE SAME ISSUE. I CONSIDER THIS CAR DANGEROUS AND WILL ULTIMATELY CAUSE AN ACCIDENT OR DEATH. WHY ARE YOU NOT DOING ANYTHING ABOUT THIS ISSUE. IT IS FOR ALL 2012 FORD FOCUS VEHICLES.

Mileage: 68,300

7/28/15 WHILE ON HIGHWAY AND DRIVING IN FAST LANE, CAR LOSES ABILITY TO ACCELERATE CREATING VERY DANGEROUS SITUATION. CAN NOT ACCELERATE IN ORDER TO MOVE INTO SAFER LANE. MANAGES TO GET OFF RODA AND DRIVE SLOWLY TO REPAIR SHOP. CAR SHUDDERS AND NEARLY STALLS. CHECK ENGINE LIGHT ON BUT NOT BLINKING. REPAIR SHOP GETS TRANSMISSION CODE P090C. CAR IS TOWED FOLLOWING MORNING AND REPAIR SHOP CHECKS AGAIN AND FINDS SAME CODE AND CHECK ENGINE LIGHT STILL ON. 7/30/15 CUSTOMER SPEAKS TO SERVICE DEPT MANAGER NAMED JOHN EXPLAINING ALL OF THE ABOVE. AGREES CAR IS UNSAFE AND WHEN ASKED IF HE WOULD LET HIS DAUGHTER DRIVE IT, HE REPLIES NO. STILL WON'T REPAIR CAR BASED ON CODE PROVIDED BUT AGREES THAT IS THE LIKELY CAUSE. CUSTOMER OFFERS TO PAY FOR REPAIR EVEN THOUGH VEHICLE IS UNDER POWERTRAIN WARRANTY BASED ON LETTER SENT OUT BY FORD AND HE REFUSES SAYING HE DOESN'T WANT TO GUESS AND OFFERS TO KEEP CAR BUT STILL CAN'T RECREATE PROBLEM. IMPLIES THAT CODE WAS CLEARED AND HISTORY ERASED BY "SOMEONE". CUSTOMER SAYS MAYBE THAT SOMEONE JUST MIGHT BE THE DEALER'S OWN MECHANIC TRYING TO AVOID REPAIR SINCE THEY HAVE SO MANY CARS WITH TRANSMISSION ISSUES. CUSTOMER EXPLAINS THAT DEALER THEORY ON ERASURE OF CODES IS SUSPECT SINCE REPAIR SHOP RETAINED CODE INFO, AND TOWED CAR. ASKED WHY WOULD THEY DO THAT IF THE CHECK ENGINE LIGHT WASN'T ON AND WHY WOULD THE REPAIR SHOP ERASE IT. MORE LIKELY LAZY TECH AT DEALER DID IT. DEALER STILL WANTS TO PLAY WAIT AND SEE. IT COULD TAKE THOUSANDS OF MILES BEFORE ISSUE REAPPEARS AND DEALER HAS NO REPLY AS TO WHAT CUSTOMER IS TO DO. CUSTOMER ESCALATES ISSUE TO FORD CORPORATE AND AS OF NOW STILL NO REPAIR, CAR AT DEALER AND UNSAFE TO DRIVE.

Mileage: 4,699

MY TRANSMISSION DOESN'T WORK RIGHT AND NEVER HAS, FROM THE MINUTE I DROVE IT OFF THE LOT. IT JERKS, VERY HARD AT TIMES, IT SHUDDERS, AND WORST OF ALL, IT HESITATES, SO WHEN YOU PULL OUT AT TIMES YOU PRAY IT KICKS IN BEFORE YOU END UP GETTING HIT AND KILLED. I TOLD MY SON AFTER LESS THAN SIX MONTHS OF OWNING THIS CAR THAT IF I GET KILLED BECAUSE OF IT, I WANT HIM TO SUE FORD. THEY REFUSE TO FIX IT BECAUSE THEY DON'T STAND BEHIND THEIR PRODUCTS! THEY DON'T CARE IF CONSUMERS GET HURT OR KILLED, OBVIOUSLY. IT LOOKS GOOD AND RIDES GOOD, BUT IS A LEMON BECAUSE OF THE TRANS. THEY MAINTAIN THAT IT ONLY MAKES IT MISERABLE TO DRIVE, BUT THEY DOUBT YOU'LL GET KILLED, SO REFUSE TO HELP. THESE ARE SOME SORT OF TRANSMISSIONS THAT WERE CONVERTED FROM MANUAL TO AUTOMATIC AND NOT VERY WELL, AT THAT. I'VE BEEN TO THREE DEALERS AND THEY WON'T HELP, SAYING THEIR HANDS ARE TIED BECAUSE CORPORATE DOESN'T FEEL IT'S GOING TO KILL ANYONE. I THOUGHT I WOULD BUY A FORD, BEING FROM SE MI. TALK ABOUT MISGUIDED LOYALTY! JUST BECAUSE NOBODY'S BEEN KILLED YET DOESN'T MEAN IT WON'T HAPPEN. IT DOESN'T WORK, PLAIN & SIMPLE. AND IF IT'S THIS POOR NOW, WHAT WILL HAPPEN IN ANOTHER YEAR OR TWO? I AM BEYOND DISGUSTED AND COMPLETELY FRUSTRATED WITH THIS UNCARING COMPANY WHO SELLS YOU JUNK FOR TOP DOLLAR AND THEN REFUSES TO HELP YOU WITH A PROBLEM THAT IS TOTALLY AND COMPLETELY THEIR FAULT!

Mileage: 45

WHILE DRIVING IN OPEN COUNTRY, VEHICLE SUDDENLY SHUT OFF. AFTER APPROXIMATELY 15 MINUTES THE VEHICLE COULD BE RESTARTED. DROVE THE VEHICLE APPROXIMATELY 10 ADDITIONAL MILES AFTER RESTART AND THEN THE VEHICLE SUDDENLY COASTED AS IF IN 'NEUTRAL" EVEN THOUGH GEAR SHIFT WAS IN "DRIVE" POSITION. THIS TIME THE GEAR INDICATOR LIGHT FLASHED AND THE ENGINE CONTINUED TO RUN WITH THE VEHICLE IN "DRIVE." SHUT OFF VEHICLE. SHUT OFF THE ENGINE. AFTER APPROXIMATELY 10 MINUTES, RESTARTED THE VEHICLE AND DROVE REMAINDER OF TRIP WITHOUT INCIDENT. NEXT DAY WHILE DRIVING IN LOCAL COUNTRY TRAFFIC, VEHICLE AGAIN COASTED AND APPEARED TO SHIFT TO "NEUTRAL" WITHOUT WARNING. GEAR INDICATOR LIGHT FLASHED AND ENGINE CONTINUED TO RUN EVEN THOUGH SHIFT LEVER WAS IN "DRIVE." HAD VEHICLE TOWED TO DEALER FOR SERVICE.

Mileage: 50,000

LETTER FROM SENATOR ISAKSON ON BEHALF OF CONSTITUENT RE 2012 FORD FOCUS ISSUES. (ATTN: HANNA YU). *SMD THE CONSUMER STATED THE VEHICLE HAD FOUR MAJOR REPAIRS AND 6-8 MINOR REPAIRS DONE TO THE TRANSMISSION. THE VEHICLE WOULD JERK. ALSO, WHILE IN THE MIDDLE OF A MAKING A TURN, THE VEHICLE SUDDENLY STOPPED. *JB

Mileage: 34,000

I WAS DRIVING, AND THE TRANSMISSION STOPPED DELIVERING POWER TO THE WHEELS. THE ENGINE WAS RUNNING, AND REVVING WHEN I PUSHED THE GAS PEDAL, BUT NO ACCELERATION. THE TRANSMISSION WAS IN DRIVE. I CHANGED TO L, AND NO POWER. I PULLED OVER AND PUT THE GEAR INTO PARK, BACK TO D, AND NO POWER. I HAD TO RESTART THE ENGINE TWICE, BEFORE THE TRANSMISSION ENGAGED.

Mileage: 36,000

THE TRANSMISSION SHUDDERS WHEN SHIFTING AT LOW SPEEDS. ALSO SHUDDERS WHEN STARTING FROM A DEAD STOP. REPORTED TO THE DEALER SEVERAL TIMES BUT THE PROBLEM PERSISTS. DEALER SAID THAT THE TRANSMISSION LEARNS YOUR DRIVING HABITS. THEY DISCONNECTED THE BATTERY FOR A PERIOD OF TIME AND THAT SEEMED TO CORRECT THE PROBLEM TEMPORARILY THEN IT RETURNS TO THE SHUDDERING.

Mileage: 2,000

THE VEHICLE'S TRANSMISSION HAS FAILED THREE TIMES; TWICE IT REQUIRED A NEW CLUTCH AND SEALS, AND ONCE (MOST RECENTLY) IT REQUIRED A NEW TRANSMISSION CONTROL MODULE. IN EACH CASE, THE CAR EITHER STALLED WHILE DRIVING OR BECAME STUCK IN A GEAR (MOST RECENTLY, IN REVERSE).

Mileage: 27,000

THE VEHICLE WOULD NOT TURN OVER. THERE WAS NO CLICKING OF THE VEHICLE TRYING TO START. AFTER 4 TRIES TO START THE CAR IT WAS LEFT TO SIT FOR 30 MIN BEFORE WE TRIED AGAIN. THE CAR THEN WAS TRIED TO START AGAIN DID NOT START UNTIL THE 4TH TRY. THEN THE CAR STARTED. IT SEEMS TO BE SKIPPING A GEAR WHILE DRIVING WILL GO FROM 6K RPM TO ALL OF THE SUDDEN JUMPING DOWN TO 2K RMP. THERE IS SOMETHING WRONG WITH THE CLUTCH/ TRANSMISSION WITH SHIFTING AND NOW SOMETHING GOING ON WITH THE STARTING SYSTEM.

Mileage: 67,025

BOUGHT THE CAR USED IN MAY. IT DROVE FINE FOR THE FIRST MONTH AND NOW THE CHECK ENGINE LIGHT COMES ON WITH A CODE FOR THE TRANSMISSION. THE CAR HESITATES AND SHUTTERS WHEN YOU START FROM A STOP AND WHEN YOU GET GOING IT FEELS LIKE IT SHIFTS INTO NEUTRAL, RPM GOES REAL HIGH AND THEN SHIFTS HARD. THE CODE THAT POPS UP IS P2862, P2831, P2832, P2837, AND P285F. FOR 2 OF THEM THE CODE IS SHIFT FORK A AND B POSITION CIRCUIT SHIFT, AND THE OTHERS SAY NO DEFINITION FOUND.I DON'T KNOW WHAT TO DO FROM HERE.

Mileage: 42,740

ACCELERATING UP A SHALLOW HILL THE TRANSMISSION BEGAN TO STUTTER AND JERK AND GRIND AS IT CHANGED GEARS. IN THE MIDDLE OF THE JERKING THE CAR SHIFTED INTO NEUTRAL AND REVVED UP. COMPLETE LOSS OF POWER AT SPEED. PULLED OVER TO THE SIDE OF THE ROAD (ON A HILL) PUT THE CAR IN PARK AND SHUT THE CAR OFF. WHEN I RELEASED THE BRAKE THE CAR ROLLED BACKWARDS DOWN THE HILL - CLEARLY THE CAR WAS NOT ENGAGED IN PARK. I APPLIED THE BRAKE TO STOP THE CAR AND ENGAGED THE E BRAKE. I TRIED TO RESTART THE CAR IT WOULD NOT START. ERROR KEPT FLASHING 'PARKING AID MALFUNCTION - SERVICE REQUIRED'. THE FAILURE LEFT US STRANDED ON THE SIDE OF THE ROAD ON A 95 DEGREE DAY WITHOUT THE ABILITY TO START THE CAR. I AM CURRENTLY WAITING FOR FORD DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE JERKING AND STUTTERING OF THE TRANSMISSION IS A VERY REGULAR OCCURRENCE FOR MY CAR. IT HAPPENS AT ALMOST EVERY STARTUP, ESPECIALLY WHEN HOT. THE JERKING AND STUTTERING HAS IN THE PAST RESULTED IN LOSS OF POWER TO THE POINT THAT I HAVE ALMOST BEEN HIT BY ONCOMING CARS WHEN I TRIED TO PULL OUT INTO THE STREET. I HAD ALSO BROUGHT MY CAR TO THE DEALER PREVIOUSLY COMPLAINING OF SEVERE JERKING AND STUTTERING AND WAS TOLD THIS WAS NORMAL FOR THE TRANSMISSION.

Mileage: 67,000

FIRST INCIDENT TRAVELING APPROXIMATELY 45 MPH, AS AUTOMATIC TRANSMISSION SHIFTS GEARS, THE TRANSMISSION SLIPS OUT OF GEAR. SHIFTING TO NEUTRAL AND BACK INTO GEAR DOES NOT WORK. PULLED VEHICLE ONTO THE SHOULDER, PUT INTO PARK, TURN OFF THE ENGINE. ENGINE WILL NOT START, NO CRANK. LET VEHICLE SIT FOR A MINUTE, RETRY STARTING, VEHICLE RUNS NORMALLY. NEXT INCIDENT AROUND 2 WEEKS LATER. SIMILAR EXPERIENCE, BUT TRAVELLING APPROX 75 MPH ON HIGHWAY. REQUIRED TO PULL OVER, RESTART VEHICLE. CHECK ENGINE LIGHT ON AT RESTART AND ENGINE RUNNING AT LOWER RPM THAN NORMAL IN ALL GEARS. VEHICLE RESTS OVERNIGHT, RUNS NORMALLY WITH NO CHECK ENGINE LIGHT. SUBSEQUENT INCIDENTS INCREASE IN FREQUENCY, WITHOUT CHECK ENGINE LIGHT. SIMPLY NEED TO PULL OVER, RESTART VEHICLE. MOST FREQUENTLY OCCURS WHILE TRAVELING ON THE HIGHWAY AT HIGHER SPEEDS. 6TH OR 7TH INCIDENT, ABOUT A MONTH AFTER THE INITIAL INCIDENT. CHECK ENGINE LIGHT REMAINS ON. VEHICLE SERVICE SCHEDULED BUT NOT YET PERFORMED DUE TO BACKLOG OF TRANSMISSION SERVICE REPAIRS AT FORD SERVICE CENTER.

Mileage: 112,000

PURCHASED CAR MARCH 29TH 2014 WITH 12K MILES. SHORTLY AFTER CAR WOULD SHUTTER CONSISTENTLY UPON ACCELERATION AND NOT EXCEL IN A TIMELY MANNER.ON SEPT 25TH WAS DRIVING AND THE CAR AND IT DID NOT WANT TO MOVE FROM A STOP. RPM WOULD WOULD JUST GO TO 4 OR 5 AND EVENTUALLY ENGAGE. I WAS ABLE TO DRIVE IT A MILE HOME AND PARK IT. TOOK IT TO THE FORD DEALER A FEW DAYS LATER WHEN THEY COULD GET IT IN. THEY REPLACED THE BODY CONTROL MODULE $744.68. DROVE IT HOME AND THE NEXT DAY IT WAS WORSE. CALLED THE DEALERSHIP BACK AND THEY TOLD ME SINCE IT WAS A TRANSMISSION ISSUE THEY COULD NOT GET IT IN FOR THREE WEEKS. I DROVE IT LIKE THIS FOR MONTHS. MARCH 2015 I TOOK IT TO A DIFFERENT FORD DEALERSHIP AND THE DIAGNOSIS CODE P0902 CAME UP. THEY REPLACED THE CLUTCH ACTUATOR AND UPDATED MY SYNC. $452.65. THEY STATED THE CODE WAS AN SOFTWARE ISSUE. AFTER THAT IT WAS AN INTERMITTENT PROBLEM. DROVE IT HOME AND THE NEXT DAY NOTHING HAD CHANGED. MY SYNC NO LONGER WORKS.TOOK IT BACK TO THAT SAME FORD DEALERSHIP AND THEY NOW WANTED TO REPLACE THE TRANSMISSION CONTROL MODULE $873.41. AND AT THIS POINT I ASKED WHAT IF THIS DON'T WORK IS THERE ANY GUARANTEE? THEY SAID NO. WITH IT BEING AN INTERMITTENT PROBLEM THEY COULD BE ANYTHING. BEFORE I BROUGHT IT BACK THE 2ND TIME THEY MADE SURE THAT THE CHECK ENGINE LIGHT WAS ON SO THAT THEY COULD PUT IT ON THE COMPUTER AND DRIVE IT.I LOVE MY CAR AND JUST WANT IT FIXED. MY CAR NOW HAS 57K MILES AND I CONTINUE TO DRIVE IT NOT KNOWING IF I AM EVER GOING TO BE ABLE TO MAKE IT TO MY DESTINATION. I CAN DRIVE IT FOR 1K MILES WITH NO ISSUES OR FOR THREE WEEKS STRAIGHT BARELY WANTING TO MOVE. I HAVE READ A LOT ON THE FORUM WEBSITE AND THERE ARE HUNDREDS OF PEOPLE WITH THE SAME PROBLEMS. WHY? SO TODAY I AM REACHING OUT FOR SOME SORT OF ASSISTANCE IN FINDING A FIX FOR MY CAR, SINCE THE DEALERSHIP SHOWED NO CONCERN. ANY HELP WOULD GREATLY BE APPRECIATED. THANK YOU.

Mileage: 29,000

WE HAVE BEEN EXPERIENCING ON MULTIPLE OCCASIONS A TRANSMISSION SHUDDER AND LOSS OF ACCELERATION DURING SHIFTING.

Mileage: 47,781

THIS VEHICLE HAS A PRETTY SIGNIFICANT ENGINE SHUDDER AS WELL AS A RATTLING NOISE BETWEEN FIRST AND SECOND AND SECOND AND THIRD GEARS. VEHICLE AT TIMES FEELS LIKE IT IS GOING TO STALL OUT. THIS IS A SAFETY ISSUE IN ALL INTERSECTIONS AND THIS VEHICLE SHOULD BE RECALLED.

Mileage: 55,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS ENGAGED INTO THE DRIVE GEAR AND IT SUDDENLY ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

Mileage: 40,000

DURING TIMES OF FREQUENT STOP AND GO (ACCELERATING AND DE-ACCELERATING) THE CAR SHUDDERS AND ACTS LIKE IT IS GOING TO STALL. IT DOES NOT ACCELERATE OR DE-ACCELERATE PROPERLY SOMETIMES. I DID NOT NOTICE UNTIL ABOUT 40,000 MILES AND HAVE HAD THIS PROBLEM EVER SINCE. SOME MODEL OF FORD FOCUSES ARE UNDER RECALL, HOWEVER WHEN I WENT TO THE DEALER THEY SAID MY CAR SPECIFICALLY WAS NOT BEING RECALLED YET IT WAS EXHIBITING THE SAME ISSUES.

Mileage: 40,000

STARTING THIS PAST WINTER, MY FORD FOCUS'S TRANSMISSION SHAKES, SHUDDERS, AND SLIPS, ETC CONSISTENTLY WHEN STARTING FROM A DEAD STOP. THE FIRST TIME IT HAPPENED, THE VEHICLE ACTUALLY WOULDN'T ACCELERATE. I'VE HAD IT IN TO FORD AND THEY MADE THE PROBLEM A LITTLE BETTER BUT THE VEHICLE STILL NOTICEABLY SHAKES WHEN ACCELERATING. IT CAN ALSO BE VERY HESITANT TO ACCELERATE WHEN AT HIGHER SPEEDS AS WELL. FORD HAS CHECKED THE ISSUE AGAIN AND SAYS THAT ITS "WITHIN TOLERANCE". I FIND IT ABSURD THAT THEY WOULD CONSIDER WHAT MY CAR DOES TO BE ACCEPTABLE. THIS IS BOTH ANNOYING AND A SAFETY CONCERN CONSIDERING THE ACCELERATION IS NOT ALWAYS THERE THE WAY IT SHOULD BE.

Mileage: 20,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT 45 MPH, THE VEHICLE STARTED TO DECELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND SHUT THE ENGINE OFF. ONCE RESTARTED, THE GEAR SHIFTER FAILED TO SHIFT INTO DRIVE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,800.

Mileage: 68,800

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. ALSO, THE CONTACT MENTIONED THAT THE HORN FAILED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT A MODULE IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 09/10/15*LJ UPDATED 11/07/2017*CN

Mileage: 35,000

7/1/15 CAR HAD SUDDEN LOSS OF POWER. THE DOUBLE CLUTCH TRANSMISSION WAS IN D BUT ACTED AS IF IN NEUTRAL. PULLED INTO A BUSINESS DRIVEWAY. PARKED CAR. PUT SELECTOR IN P, CAR DASH SAID CAR WAS NOT IN P AND WOULD NOT ALLOW KEY TO BE REMOVED. CALLED A FORD DEALER, HAD CAR TOWED TO DEALER. WAITING ON THEM TO WORK ON CAR. (THEY SAID THEY DID NOT HAVE AVAILABLE TIME IN SHOP UNTIL 7/9/15)

Mileage: 62,000

IT'S LIKE IT DOESN'T WANT TO SHIFT AND THEN THAT HESITATION YOU FEEL AND IT'LL KICK IN,? DRIVING DOWN THE STREET TRANSMISSION WILL STOP WORKING. THERE IS NEVER ANY WARNING SIGNS. VERY DANGEROUS. DOES NOT MATTER IF YOU ARE GOING UP AN HILL OR DRIVING FLAT ROAD AND SPEED HAS NO FACTOR EITHER. THEN THE CAR WILL TURN OFF ON ITS OWN. THERE ARE A LOT OF COMPLAINTS WITH TRANSMISSION PROBLEM WITH FORD FOCUS. EVERY COMPLAINT IS ABOUT THE SAME TRANSMISSION ISSUE. FORD FOCUS 2012 IS A LEMON....... NOW FAMILY CAN'T RIDE IN THIS CAR. NOT SAFE! IT JUST SITS AT HOME. *TR

WHILE ACCELERATING AND MERGING ONTO THE INTERSTATE, THE CAR SURGED FORWARD BRIEFLY, MADE A BANGING SOUND AND SHIFTED BY ITSELF INTO NEUTRAL WITH THE CHECK ENGINE LIGHT ILLUMINATING. AFTER COASTING TO A STOP ON THE SHOULDER, I PLACED THE VEHICLE INTO PARK AND SHUT OFF THE ENGINE, AFTER A MINUTE OR SO, I RESTARTED THE ENGINE AN PLACED IT INTO DRIVE. THE CAR ACCELERATED TO ABOUT 20 MPH AND AGAIN WENT INTO NEUTRAL. AFTER STOPPING AND RESTARTING ONE MORE TIME I PLACED THE CAR INTO LOW AND CAREFULLY DROVE TO THE NEAREST EXIT WHERE I STOPPED AND CALLED FOR A TOW TRUCK. THE CAR WAS THEN TOWED TO LITHIA FORD.

Mileage: 40,000

I WAS DRIVING ON A FOUR LANE HIGHWAY AROUND 1030 PM.. I STARTED UP A HILL WHEN ALL OF A SUDDEN AND I DO MEAN SUDDEN! LOST ALL POWER TO THE TRANSMISSION AND IF THERE HAD BEEN A LOT OF CARS ON THE ROAD I COULD OF BEEN INJURED OR KILLED.. I HAVE HAD PREVIOUS PROBLEMS WITH THE TRANSMISSION SHUTTERING ROLLS BACK WHEN YOU COME TO A STOP ON A HILL..

Mileage: 52,184

I WAS DRIVING MY FORD FOCUS ONE MORNING IN REVERSE AFTER PULLING OUT OF A PARKING LOT. WHEN I WENT BACK T DRIVE AND STARTED ACCELERATING THE CAR DIDN'T ACCELERATE. I GOT THE ERROR LIGHT SAYING " SERVICE CAR IMMEDIATELY" I FINALLY GOT THE CAR HOME (THANKFUL I WAS ONLY A FEW HUNDRED YARDS AWAY). CAR HAS SINCE BEEN INCREDIBLY SHAKY AND SPORADIC WITH THE ACCELERATION. I HAD THE CAR TAKEN TO AUTO ZONE FOR A ENGINE TEST AND WAS INFORMED THE CAR HAS BEEN GETTING STUCK IN FIRST GEAR. ITS CLEARLY SOMETHING TO DO WITH THE TERRIBLY DESIGNED TRANSMISSION THAT FORD DID.

Mileage: 52,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ACCELERATING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE GEAR SHIFTER FAILED TO MOVE FROM PARK INTO NEUTRAL. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

Mileage: 107,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT HAD TO SHIFT INTO PARK IN ORDER TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED. AS A RESULT, THE VEHICLE TRANSMISSION CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE FAILURE RECURRED ONCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

Mileage: 51,000

CAR LOST TOTAL ABILITY TO ACCELERATE, AS IF IT SLIPPED INTO NEUTRAL. I WAS ATTEMPTING TO GET INTO THE PASSING LANE. THE TRANSMISSION FAILED TO SHIFT BUT WENT INTO A STATE THAT APPEARED TO BE NEUTRAL. THE RPMS WENT THROUGH THE ROOF AND THE CAR WAS SUDDENLY DECELERATING AS I WAS TRYING TO MERGE INTO THE PASSING LANE, A LARGE TRUCK LITERALLY ALMOST COLLIDED WITH MY REAR END AS THE EVENT WAS SO SPONTANEOUS THAT I HAD LITTLE ABILITY OR EXPERIENCE IN DEALING WITH SUCH A SITUATION. PULLED OVER TO COLLECT MY WITS, SHUT THE CAR OFF AND PROCEEDED ON AFTER A WHILE. THE CAR WAS TAKEN TO FORD DEALERSHIP , RUSS MILNE IN MACOMB MI, THEY TOLD ME THERE WAS NOTHING THEY COULD DO WITHOUT BEING ABLE TO REPLICATE THE EVENT. ITS OBVIOUS FORD KNOWS OF THIS PROBLEM YET THE DEALERSHIP SENDS ME BACK ON THE ROAD WITH A KNOWN FAULTY TRANSMISSION. WOULD NOT SELL THIS CAR TO SOMEONE ELSE (DONT WANT THAT ON MY HEAD) AND TOO LITTLE EQUITY TO TRADE-IN (WHO WOULD TAKE IT ANYWAYS). FORD IS PLAYING WITH A TICKING TIME-BOMB.. SOMEONE WILL GET KILLED BECAUSE OF THIS. I NOW STAY IN THE SLOW LANE.. DONT TRY TO PASS AND JUST PRAY. NO $$ TO BUY A NEW CAR AND I HAVE TO DRIVE THIS THING TO KEEP MY JOB/HOUSE/FOOD/CLOTHING. TRAPPED.

Mileage: 87,000

I BOUGHT THE CAR USED IN NOVEMBER OR 2014. AFTER A FEW DAYS OF DRIVING THERE WAS THIS A LOUD BOOM WHEN ACCELERATING FROM A STOP LIGHT. AFTER THAT THE TRANSMISSION WOULD SHUTTER SO BAD THE CAR WAS NOT DRIVE-ABLE. I CONTACTED THE DEALERSHIP WHERE I BOUGHT IT AND THEY TESTED AND TOLD ME IT WAS THE WORST SHUTTERING THEY HAD EVER RECORDED. THEY TOLD ME FORD WOULD FIX IT FOR FREE BUT THE PART WAS ON BACK ORDER. I WAITED FOR OVER 2 MONTHS AND THEY FINALLY HAD THE PART. AFTER GETTING THE VEHICLE FIXED IT DROVE FINE FOR ABOUT 7500 MILES AND THEN THE SHUTTERING STARTED TO OCCUR AGAIN LIGHTLY AT FIRST BUT SLOWLY INCREASING. I AM NOW OUT OF WARRANTY AND STUCK IN A LOAN WITH A CAR THAT DOESN'T DRIVE LIKE IT SHOULD. I HAVE OWNED MANY FORDS IN THE PAST AND NEVER HAD A SINGLE ISSUE UNTIL NOW.

Mileage: 43,000

WHILE DRIVING (AT MULTIPLE SPEEDS, ON MULTIPLE OCCASIONS), TRANSMISSION DISENGAGES FOR ABSOLUTELY NO REASON AND CAR MUST BE PARKED AND RESTARTED TO MOVE AGAIN. THE ENGINE DOES NOT STALL, AND YOU CAN REV THE ENGINE, BUT TRANSMISSION WILL NOT ENGAGE (LIKE BEING IN NEUTRAL) TO MOVE VEHICLE. TOOK FORD DEALERSHIP MULTIPLE TIMES TO FIX THE ISSUE BECAUSE THEY NEEDED AN ERROR CODE TO WORK FROM, EVEN THOUGH ANECDOTAL EVIDENCE SUGGESTS THAT THIS IS A WELL KNOW DEFECT OF THE TRANSMISSION CONTROL MODULE (I.E. COMPUTER CHIP THAT REGULATES THE TRANSMISSION), IN THIS VEHICLE, WHICH WAS EVENTUALLY REPLACED (AND NOW THE CAR RUNS FINE). SUBMITTING THIS COMPLAINT BECAUSE IT CAUSED MULTIPLE DANGEROUS ROAD SITUATIONS WHERE I COULD NOT POWER THE VEHICLE ON A FREEWAY WITH TRAFFIC AT HIGH SPEEDS. THIS COULD CAUSE INJURY OR DEATH THAT IS COMPLETELY AVOIDABLE BY THE REPLACEMENT OF ONE COMPUTER CHIP, AND FORD IS MOST LIKELY AWARE OF IT....UPDATED 07/30/15 *BF

Mileage: 25,000

WAS TRAVELING AT ABOUT 35 MPH, CAR LOST POWER, RPMS WENT UP, CAR STARTED ROLLING BACKWARDS. AFTER A FEW MINUTES AND TRIES I WAS ABLE TO GET THE CAR HOME (HAPPENED 2 TIMES ON WAY HOME ALSO)

Mileage: 48,000

ENTERING EXPRESSWAY THE CAR LOST POWER. THE ENGINE CONTINUED TO RUN BUT THERE WAS NO DRIVE TRAIN. THIS CAUSE A VERY UNSAFE CONDITION AS THERE WAS NO NOTICE AT ALL. I WAS ALMOST HIT IN THE REAR DUE TO THIS. I COASTED TO THE SIDE AND SHUT DOWN THE CAR AND RESTARTED. THE CAR WENT INTO GEAR AND I STARTED DRIVING. LESS THAN AN A MILE IT HAPPENED AGAIN. I CONTINUED TO STAY I THE RIGHT LANE AND DROVE SLOWLY. I CALLED THE FORD DEALER THAT HAS PERFORMED ALL THE WORK ON THIS CAR AND TOLD THEM I WAS BRINGING IT IN. DURING MY TRIP TO THE DEALER (AKINS FORD WINDER GA.) THE CONDITION HAPPENED 12 MORE TIMES. THE CHECK ENGINE LIGHT DID COME ON AS WELL AS A NOTICE SAYING THAT THE "HILL ASSIST WAS NOT AVAILABLE" . I HAVE HAD THIS CAR RETURNED TO THE DEALER FOR RECALL RELATED TO TRANSMISSION ISSUES AS NOTIFIED BY FORD. THIS ALSO APPEARS TO BE A BIG ISSUE WITH OTHER OWNERS ACROSS THE COUNTRY.

Mileage: 92,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED AND THE VEHICLE STALLED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE THE REPAIRS WERE UNKNOWN, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

ABOVE SAID VEHICLES TRANSMISSION CONSIDERED TO BE A POWERSHIFT TRANSMISSION HAS ISSUES OF JERKING AT LOW SPEEDS OF 20 MPH OR UPON ACCELERATION. THERE IS SHIMMING AND SHUTTERING AND THE NOISE OF WHAT SOUNDS LIKE CLANGING METAL PARTS. THE JERKING MOTION CAN BE ISSUE AS THE VEHICLE APPEARS TO LUNGE FORWARD. FORD REPLACED THE BANDS AND CLUTCH ASSEMBLY BUT THIS ISSUE SEEMS TO STILL APPEAR ON OCCASION. FORD ADVISES VEHICLE IS IN NORMAL SPECS AND THAT THIS IS THE OPERATION CHARACTERISTICS OF THIS TRANSMISSION. NOT HAPPY WITH THIS VEHICLE SINCE I PURCHASED BUT WHAT OPTIONS DO I HAVE ?

Mileage: 27,404

AT 12,738 MILES I TOOK TO DEALER AND COMPLAINED ABOUT SLUGGISH ACCELERATION. AT 14,886 MILES I TOOK TO DEALER AND COMPLAINED ABOUT CLUTCH SHUDDER AND THEY INSTALLED NEW CLUTCH AND INPUT SHAFT SEALS AND AXLE SEALS, REINSTALLED TRANY WITH NEW HARDWARE. ALSO COMPLAINED THAT CAR WOULD NOT START TWICE, ON FIRST TURN OF KEY. AT 14886 MILES, I WAS ON HIGHWAY ACCELERATING FROM A STOP. I GOT UP TO ABOUT 35 MILES AN HOUR AND THE CAR SUDDENLY SEEMED TO DOWNSHIFT, COMING ALMOST TO A COMPLETE STOP. THEN IT WAS VERY SLOW TO ACCELERATE UP TO SPEED AGAIN. THIS HAPPENED AT TWO MORE SUCCESSIVE STOP SIGNS, CAUSING THE VEHICLE BEHIND ME TO HAVE TO SLOW DOWN SUDDENLY TO AVOID RUNNING INTO ME. I ALSO COMPLAINED ABOUT THE CAR SOMETIMES SCOOTING ON THE PAVEMENT UPON ACCELERATION AS IF "BURNING RUBBER" OR "PEELING OUT" ALSO COMPLAINED THAT ONE TIME, I TURNED THE KEY OFF AND I COULD STILL HEAR SOME KIND OF NOISE IN THE DASH LIKE SOMETHING WAS STILL "WORKING" LIKE A CD PLAYER OR SOMETHING, WHICH I WASN'T EVEN USING.

Mileage: 12,738

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STARTED TO LOSE POWER AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THEY COULD NOT LOCATE A FAILURE. WHEN THE FAILURE OCCURRED, THE VEHICLE WOULD RESTART BUT COULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

WHEN EXCELLERATING THE CAR SHUDDERED SHIFTING INTO 2ND GEAR, HAD LOSS OF SPEED AND CHECK ENGINE LIGHT CAME ON. THIS CONTINUED UNTIL THE CAR WAS SHUT OFF FOR SEVERAL HOURS AND THEN DROVE FINE. THIS PATTERN OF SHUDDERING AND NOT SHIFTING CORRECTLY HAPPENED FOR 1 WEEK UNTIL I WAS ABLE TO GET AN APPOINTMENT WITH THE DEALERSHIP WHERE I PURCHASED THE CAR. THE TRANSMISSION SEAL WAS REPLACED AND AFTER PICKING UP THE CAR, IT SHUDDERED AND THE CHECK ENGINE LIGHT CAME BACK ON YET AGAIN. IT WAS SO BAD THAT I WAS NOT ABLE TO CLIMB A HILL ON THE INTERSTATE AND THE MORE I PUSHED ON THE GAS THE SLOWER I WENT AND THE RPM'S CLIMED TO 5 1/2 WHICH IT HAS NEVER DONE. WITH FEAR OF BLOWING UP THE ENGINE, I HAD TO PULL OFF THE INTERSTATE AND SHUT THE CAR OFF FOR 5 MINUTES. I WAS THEN ABLE TO DRIVE HOME AND BACK TO THE DEALERSHIP THE NEXT MORNING. THE TRANSMISSION CONTROL MODULE (TCM) WAS REPLACED AND THE CAR NOW SHIFTS FINE. I HAD COMPLAINED ON SEVERAL OCCASIONS OF THE SHUDDERING AND LACK OF SHIFTING AND LOSS OF POWER ON OTHER OCCASIONS WHEN GETTING MY OIL CHANGED AND WAS TOLD THAT THE TCM WAS CALIBRATED TO THE CURRENT SPECS BUT IT WOULD CONTINUE INTERMITTENTLY SINCE I PURCHASED THE CAR NEW IN 6/2012. IT WAS WORSE IN VERY COLD WEATHER. I HAD RECEIVED A LETTER FROM FORD EXTENDING THE TRANSMISSION SEAL WARRANTY TO 100,000 MILES AND THE TCM TO 150,000 MILES. THIS HAS DEFINITELY BEEN A HASSLE AND PROBLEM. FORD DID A CRAPPY JOB OF ADDRESSING IT AND SHOULD NOT CONTINUE TO BUILD CARS WITH THE DUEL ABILITY OF STANDARD/AUTOMATIC SHIFTING.

Mileage: 63,000

THE CAR SHUDDERS/HESITATE WHEN GOING FROM FIRST O SECOND GEAR IN THE AROMATIC TRANSMISSION/6 SPEED TRANSMISSION. I HAVE HAD IT CHECKED BY A FORD DEALERSHIP AND THEY INFORMED ME THE CLUTCH/TRANSMISSION IS GOING. THIS IS THE SECOND TRANSMISSION FOR THIS CARE AND NOW I AM LOOKING AT A THIRD ONE TO BE PUT IN. FORD HAS MADE A TRANSMISSION THAT IS FAULTY IN M EYES.

Mileage: 130,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED TO ACCELERATE. ALL OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD A LEAK AND NEEDED TO BE REPAIRED AND THE BRAKE LINE AND CIRCUIT BOARD FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

Mileage: 29,000

THE TRANSMISSION ON THE 2012 FORD FOCUS IS ERRATIC AND HESITATES FROM A STOP. AFTER SLOWING DOWN, IT STUTTERS AT LOWER SPEEDS. TRANSMISSION IS CHATTERING AND CLUNKING AT LOWER SPEEDS. WE HAVE HAD THE VEHICLE IN FOR SERVICE AT SEVERAL FORD DEALERSHIPS, AND THE VEHICLE IS STILL NOT RUNNING CORRECTLY. THE TRANSMISSION HAS NOW SEIZED UP AND HAS TO BE REPLACED AND FORD DOES NOT WANT TO COVER ANY OF THE COSTS.

Mileage: 3,599

THE CAR HAS SERIOUS PROBLEMS WITH TRYING TO SHIFT CORRECTLY. THE CAR HESITATES AND LURCHES WHEN ACCELERATING AND DOWNSHIFTING. AT HIGHER SPEEDS ON THE FREEWAY THE ENGINE IS INCREDIBLY LOUD AS IF IT'S STUCK IN THE WRONG GEAR. NOW THE DEALER DISCOVERED A TRANSMISSION FLUID LEAK AS A RESULT OF THIS TRANSMISSION PROBLEM. I SEE ON-LINE HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ON THIS VEHICLE FOR THE SAME ISSUE. THIS CAR IS UNSAFE. I NEVER KNOW WHETHER IT WILL HESITATE OR SHUDDER WHEN TAKING OFF SO I DRIVE IT AS LITTLE AS POSSIBLE. HAVING THE AIR CONDITIONER RUNNING ONLY AMPLIFIES THE PROBLEM. MY CAR WAS PURCHASED NEW AND IN SHORT ORDER WILL PASS THE 3 YEAR WARRANTY. MY DEALER, FOX FORD IN GRAND RAPIDS, MICHIGAN HAS A REPAIR PART ESTIMATE OF SEVERAL WEEKS TO 6 MONTHS. THE SAME MESSAGE FROM TWO WEEKS AGO. I INVITE ANY OF YOUR INVESTIGATORS TO DRIVE THIS CAR AND DETERMINE HOW ROAD WORTHY IT IS. RIGHT NOW I'M STUCK WITH A CAR THAT CAN'T BE TRADED IN OR SOLD.

Mileage: 24,000

WHILE DRIVING THE CAR, I NOTICED THAT THE CAR WAS SHIFTING ODD. THERE WAS NO POWER IN THE LOW GEARS. SHIFTING FROM 1ST TO 2ND WAS VERY HARSH. WHEN I BROUGHT IT TO FORD THEY SAID I NEEDED A NEW CLUTCH. I BOUGHT THE CAR WITH 30000 MILES ON IT AND WAS SURPRISED BY THIS. IT WAS REPLACED UNDER WARRANTY. THEN IN SEPTEMBER OF 2014 I STARTED HAVING THE SAME ISSUES. DURING THAT TIME I HAD PUT ON 40000 OR SO. BROUGHT IT BACK TO FORD AND THEY SAID IT WAS A PART THAT WAS "RECALLED". I HAD THE SEALS AND EVERYTHING ELSE REPLACED UNDER THE 14M01 RECALL. THIS INCLUDED A NEW CLUTCH AGAIN. NOW IT IS MAY 2015, I HAVE DRIVEN THE CAR ABOUT 20000 OR SO FROM THE LAST TIME I HAD ANY WORK DONE AND ALL OF THE SYMPTOMS OF MY LAST TO REPAIRS ARE BACK. I NEED ANOTHER NEW CLUTCH (THIS WILL BE THE 4TH IN THE CAR). CONSIDERING ALL OF MY DRIVING IS ON THE HIGHWAY THIS NOT GOOD. IT IS A SAFETY CONCERN.

Mileage: 41,733

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STUTTERED BACK AND FORTH. IN ADDITION, THE CLUTCH MADE A GRINDING NOISE AND FAILED TO GO INTO THIRD GEAR. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

Mileage: 33,000

COMPLETELY STOPPED ACCELERATING, JANKY TRANSMISSION AND CONSTANT ROLLING WHEN ACCELERATING FROM A STOP. I HAVE NEVER HAD ANY REAL ISSUES OR ANY WARNING LIGHTS COME ON WITH THIS CAR UNTIL IT COMPLETELY STOPPED ACCELERATING WHILE ON THE FREEWAY WITH A TWO YEAR OLD IN MY BACKSEAT. ALL OF MY LIGHTS/ AC/ RADIO STILL WORKED BUT THE CAR WOULDN'T DRIVE, IT ALMOST FELT AS IF IT WAS IN NEUTRAL BECAUSE THE ENGINE WOULD REV BUT WOULDN'T MOVE. I PULLED OVER AND FINALLY GOT IT STARTED AFTER A FEW TRIES. AFTER I TRIED TO START MY CAR AGAIN WHEN LEAVING THE HOUSE LATER THAT DAY MY CAR WOULDN'T EVEN TURN ON. AGAIN, THE RADIO/ LIGHTS/ ETC ALL WORKED FINE, BUT THE CAR WOULD NOT START. WHEN YOU TRY TO START IT, THERE ISN'T EVEN A SOUND IN THE IGNITION WHEN YOU TURN THE KEY. I HAD TO GET IT TOWED AND BROUGHT IT TO A CLOSE FRIEND AND VERY GOOD MECHANIC WHO TRIED EVERYTHING FROM RESETTING THE KEY TO UNPLUGGING THE BATTERY TO TRYING TO START IT FROM NEUTRAL AND NOTHING WORKED. SO THEN HE SAID IT MUST ME SOMETHING ELECTRICAL. THEY WENT IN AND SAW THERE WAS LOOSE WIRING AND FUSES AND ONCE THEY TIGHTENED THOSE UP THE CAR WAS ABLE TO START. HE ALSO FOUND THE KILL SWITCH WAS ACTIVATED WHICH IS A SAFETY MEASURE WITH THESE CARS WHEN THEY GET TOO DANGEROUS TO DRIVE AND HE DEACTIVATED THAT AS WELL. ONCE THEY GOT IT RUNNING TO TEST IT FOR A BIT IT JUST SHUT RIGHT BACK OFF. HE TRIED TO PUT IT IN REVERSE AND THE DASH WOULD LIGHT UP WITH A WARNING SAYING TRANSMISSION NOT IN "P" AND WE ARE NOW BACK AT THE BEGINNING. THERE ARE STILL NO WARNING LIGHTS ON AND WITH THE CAR NOT RECOGNIZING GEARS WE SAW THAT IT IS A TRANSMISSION ISSUE. I STILL HAVEN'T GOTTEN THE CAR FIXED BECAUSE THIS JUST HAPPENED, BUT WHAT I'VE READ MANY PEOPLE ARE HAVING THE SAME EXACT ISSUE. FILING A COMPLAINT AND TAKING IT TO THE DEALER! THAT IS WAY TOO BIG AND DANGEROUS OF AN ISSUE TO HAVE WITH NO WARNING AND ONLY BEING AT 60,000 MILES! *TR

Mileage: 60,000

MY DAUGHTER WAS DRIVING TO WORK AND THE CAR STARTED PULLING LIKE A STICK SHIFT AND STALLING. SHORTLY AFTER, THE WARNING FLASHED ACROSS THE SCREEN, "TRANSMISSION MALFUNCTION. SERVICE NOW". SHE PULLED OVER AND TURNED THE CAR OFF. WHEN SHE TURNED THE CAR BACK ON, IT WAS STILL PULLING. SHE DROVE FOR A BLOCK OR TWO TO PARK THE CAR NEAR A FRIEND'S HOUSE. SHE THOUGHT SHE COULD AT LEAST MAKE IT TO WORK ONLY TO FIND THE CAR WOULD NOT REVERSE. EVERYTHING HAPPEN WITHOUT ANY ADVANCE WARNING AT ALL. ONCE SHE HAD IT TOWED TO THE NEAREST DEALER AND DIAGNOSED, WE WERE TOLD THE CAR NEEDED A CLUTCH PACK AND WOULD TAKE UP TO 12 WEEKS TO COME IN. AFTER LOOKING ONLINE, THERE WERE SEVERAL CLASS ACTIONS SUITS FILED FOR THE POWERSHIFT/DUAL CLUTCH TRANSMISSION. I ALSO FOUND A 122 PAGE FORUM WITH SEVERAL OWNERS WITH THE SAME ISSUES RECEIVING LITTLE TO NO HELP GETTING THEIR CARS FIXED. *TR

Mileage: 34,227

STEERING ASSIST MALFUNCTION WHEN STARTING VEHICLE, MAKING IT IMPOSSIBLE TO DRIVE. HOWEVER WHEN RESTARTED AND "WARMED UP" VEHICLE FUNCTION. FORD SEEMS TO BE IGNORING THE ISSUE AS IT DID WITH TRANSMISSION MALFUNCTION. TODAY MAY 5 I RETURN TO METRO FORD. *TR

Mileage: 52,000

I HAVE BEEN TO MY FORD DEALERSHIP 10 TIMES LAST YEAR AND 4 TIMES ALREADY THIS YEAR. I HAVE MULTIPLE CHECK ENGINE LIGHT THAT CAME ON AND EACH TIME THEY REPLACE A PART ON MY CAR. I HAD MY CAR LAST WEEK FOR SERVICE AND NOW IT'S BACK THIS WEEK AGAIN FOR SERVICE. I HAVE ALL MY REPAIR RECEIPTS AND I AM COMPLETELY SADDEN THAT FORD CANNOT DO ANYTHING FOR ME AS I CALLED THE FORD COOPERATE OFFICE AND HAVE THEIR SPECIALIST LOOKED AT MY CASE AND I AM HAVING THE SAME ISSUES. MY CAR SHUTS OFF ON ME SO MANY TIMES WHILE DRIVING WITH ME 1 YEAR OLD SON IN THE MIDDLE OF THE STREET. THEY WILL FIX IT TODAY AND NEXT WEEK I AM BACK IN THE SHOP. THEY HAVE MY CAR MORE TIMES IN THE SHOP THAN I HAVE ON THE ROAD. I AM EXTREMELY TIRED! I TOLD THEM TO TEST DRIVE MY CAR EACH TIME THEY "SUPPOSEDLY FIXED" MY ISSUE AND THE PROBLEM REMAINS THE SAME. I HAVE SPOKEN TO [XXX] AT THE COOPERATE OFFICE IN FLORIDA ( 1866-631-3788) EX [XXX] AND HE HAS NEVER SOLVED MY PROBLEMS OR RETURN ANY OF MY CALLS. --AT PRESENT WRITING THIS ISSUE I AM SCHEDULED FOR ANOTHER "REPAIR". ANOTHER CHECK ENGINE LIGHT SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING IN STOP AND GO TRAFFIC, MY CARS ENGINE LIGHT CAME ON, AS I WAS ACCELERATING TO MOVE FORWARD IN LINE A WARNING STATING THE TRANSMISSION IS OVERHEATING PULL OVER SAFELY FOR 8 MINUTES. THIS IS THE FOURTH TIME SOMETHING HAS WENT WRONG WITH THE TRANSMISSION SINCE BUYING THIS CAR IN SEPTEMBER OF 2012. THE FIRST TIME THIS HAPPENED I WAS DRIVING ON THE INTERSTATE GOING 70 MILES PER HOUR AND I DIDN'T HAVE ANYTIME TO PULL OVER SAFELY, I HAD TO COAST BECAUSE MY CAR WAS RUNNING BUT WOULD NOT GO FORWARD. THAT HAPPENED IN DECEMBER OF 2014. THEN TWO WEEKS AGO I WAS AGAIN IN STOP AND GO TRAFFIC AND THE ENGINE LIGHT CAME ON AND THE CAR WOULD NOT MOVE FORWARD, BUT NO WARNING TO PULL OVER SAFELY. I HAVE TAKEN THE CAR TO TWO DIFFERENT FORD SERVICE CENTERS AND THOUGH MY CAR HAS CODES STORED THEY STATE IT IS HOW I DRIVE OR THAT AN UPDATE WAS NEEDED. WHEN I ASK ABOUT THE CAR JUST STOPPING WITH THE TRANSMISSION OVERHEATING THEY SAY IT IS A SAFETY FEATURE FOR THE TRANSMISSION. IN MOST CIRCUMSTANCES THIS WOULD BE GREAT BUT WHEN THIS HAPPENS IN A SITUATION WHERE THE CAR CAN'T OR WON'T MAKE IT TO PULL OVER SAFELY THEN SOMEONE IS GOING TO BE SERIOUSLY INJURED. I AM VERY UNHAPPY ABOUT THE WAY MY CAR REPAIR HAS BEEN GOING ESPECIALLY SINCE I BOUGHT THIS CAR NEW AND TO TELL ME IT IS JUST THE WAY THE CAR RUNS OR IT NEEDS AN UPDATE AND THAT WILL TAKE CARE OF IT IS RIDICULOUS. SOMEONE IS GOING TO GET KILLED DRIVING THIS VEHICLE AND I PRAY IT IS NOT ME. *TR

Mileage: 51,344

WE HAVE THIS CAR AND THEY HAVE ALREADY REDONE PARTS IN TRANSMISSION ONE IN 2014. NOW WE ARE HAVING PROBLEMS AGAIN I TOOK TO DEALERSHIP ON 4 25 2015 AND THEY CONFIRMED THAT IT WAS MESSED UP AGAIN BUT PARTS ARE ON BACKORDER TIL JULY BUT CAR WAS SAFE TO DRIVE. I COMPLAINED THAT I DIDN'T THINK IT WAS THAT IT STALLS AND HESITATES WHEN TAKING OFF OR PULLING INTO TRAFFIC. THEY SAID NOTHING THEY COULD DO AND ACTED THEY COULD CARE LESS. I THEN CALLED FORD AND PRETTY GOT THE SAME RESPONSE SO I SAID Y'ALL BETTER HOPE AND PRAY MY WIFE OR I DON'T HAVE A ACCIDENT. WIFE IS VERY UNCOMFORTABLE DRIVING CAR. *TR

Mileage: 25,000

CAR HAD BEEN INTO DEALER MANY TIMES FOR TRANSMISSION CLUTCH - CAR SHUTTER AT LOW SPEED, ROLLS BACK AFTER PUTTING IN PARK. PURCHASED CAR NEW AND REPORTED PROBLEM. AT FIRST I WAS TOLD IT WAS BECAUSE IT WAS A STANDARD AUTOMATIC. THREE TIMES THEY CLAIMED THEY REPROGRAMMED IT. DEALER FINALLY AGREED THAT IT NEEDED A NEW CLUTCH. FEB. 12 AND WOULD ORDER PART. WHILE DRIVING ON A FREEWAY 150 MILES FROM HOME, CAR SUDDENLY STARTED SLOWING DOWN. MOTOR WOULD JUST REV WHEN STEPPING ON GAS. BECAUSE IT WAS DOWN HILL, I WAS ABLE TO MAKE IT AT LESS THAN 20 MPH TO A PARKING LOT BEFORE IT FROZE UP HALF WAY INTO LOT. BECAUSE IT WAS 2 PM, TRAFFIC WAS LIGHT WHICH IS THE ONLY THING THAT SAVED ME FROM AN ACCIDENT. IF THIS HAD HAPPENED IN PHOENIX ON FREEWAY, THERE WOULD DEFINITELY BEEN AN ACCIDENT. THE MODULE WAS REPLACED TWO DAYS LATER BUT THE CLUTCH ORDERED ON 2/12 HAS NOT BEEN REPLACED. I JUST CHECKED FOR RECALLS AND FOUND MODULE WAS RECALLED IN 2013, YET MY CAR WAS IN DEALERS SEVERAL TIMES AND I WAS NEVER REPAIRED. *TR

Mileage: 42,189

VEHICLE LOST THROTTLE AND EVENTUALLY DIED AND WOULD NOT CRANK. THIS HAPPENED GOING DOWN THE HIGHWAY. HILLSIDE ASSIST WARNING LIGHT CAME ON. VEHICLE WOULD SHUTTER IN ACCELERATION AT TIMES. TCM HAD BEEN REPROGRAMMED BEFORE THIS HAPPENED BUT DID NOT REALLY FIX THE PROBLEM OF TRANSMISSION SHUTTER. FMC COMPLETELY CHANGED OUT THE TCM AND THIS HELPED FOR THREE MONTHS AND THEN WE HAD COMPLETE TRANSMISSION FAILURE GOING DOWN THE ROAD. WE WERE 1000 MILES OVER OUR POWERTRAIN WARRANTY. FMC SAID THE REVERSE GEAR ALONG WITH SECOND GEAR HAD FAILED. FMC IS REPLACING THE TRANSMISSION AND OUR COST IS $500.00. BOTH INCIDENTS WERE IN HEAVY TRAFFIC WHEN TRANSMISSION FAILURES OCCURRED. THANKFULLY NO ONE ELSE WAS INVOLVED. WE CURRENTLY ARE IN THE FOURTH WEEK OF WAITING ON CAR TO BE FIXED. *TR

Mileage: 55,000

WHEN I TRY TO ACCELERATE FROM I STOP THE TRANSMISSION TRY'S TO ENGAGE AND ONCE IT DOES ENGAGE IT ALSO DISENGAGES CAUSING LOSS IN POWER AND/OR NO ACCELERATION WHILE THE TRANSMISSION AND RPMS REV AS THERE IN NO MOVEMENT FROM THE CAR. *TR

Mileage: 80,179

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN APPROACHING A STOP SIGN, THE VEHICLE WOULD ROLL BACKWARDS WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,882.

Mileage: 52,882

VEHICLE LOST DRIVETRAIN POWER ON THE FREEWAY. I WENT TO ACCELERATE IN VERY HEAVY TRAFFIC, AND THE ENGINE REVVED WITHOUT MOVING FORWARD (SIMILAR TO SOMEONE DEPRESSING THE CLUTCH AND ACCELERATING). SHIFTED THE CAR INTO NEUTRAL, BACK INTO DRIVE IN ORDER TO JOG THE TRANSMISSION INTO OPERATION, THAT DID NOT WORK. I SHIFTED INTO THE 'SPORT' MODE IN THE TRANSMISSION THINKING THAT WOULD HELP, THAT DIDN'T WORK. I HAD ENOUGH FORWARD MOMENTUM TO GET THE CAR TO THE SHOULDER AND CALL FOR A TOW, BUT OVERALL, THE CAR WOULD NOT TRAVEL UNDER IT'S OWN POWER. AT THIS POINT, I AM QUITE CONCERNED THAT I OWN THIS CAR, AND IT'S NOT SAFE TO DRIVE. ONCE IT'S FIXED, I AM STILL QUITE CONCERNED THAT I'VE OWNED THIS CAR FOR 2 YEARS, AND IT'S BEEN IN THE SHOP BETWEEN 8 - 10 INDIVIDUAL INCIDENTS. I AM CONCERNED THAT I CANNOT PUT MYSELF OR MY FAMILY INSIDE THIS CAR WITH ANY REASONABLE EXPECTATION OF SAFETY. PLEASE, FORD MOTOR COMPANY NEEDS TO ISSUE A FULL, MANDATORY RECALL OF THIS CAR IN ORDER TO GET THIS ISSUE FIXED BEFORE SOMEONE FACES A SEVERE INJURY OR DEATH AS A RESULT OF THIS ISSUE. IF I WAS IN FRONT OF A TRUCK THAT WASN'T PAYING ATTENTION, I COULD HAVE BEEN KILLED. *TR

Mileage: 72,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION STOPPED SHIFTING OUT OF THIRD GEAR AND THE CONTACT WAS UNABLE TO ACCELERATE AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION WAS REPROGRAMMED. THE REPAIR FAILED TO REMEDY THE FAILURE. THE CONTACT MENTIONED THAT THE VEHICLE CONTINUED TO SHUTTER. THE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

PRIOR TO THIS INCIDENT I HAD BROUGHT THE CAR INTO THE SHOP TWICE WITH COMPLAINTS ABOUT THE TRANSMISSION SHUTTERING IN REVERSE AND SLOW SPEEDS. ON JANUARY 18, 2014 WHEN LEAVING A DRUG STORE TO RETURN TO OUR HOTEL THE CAR WOULD NOT GO IN REVERSE, WE HAD TO PUT THE CAR IN NEUTRAL AND PUSH IT OUT OF THE PARKING SPACE. BEING A SATURDAY NIGHT AND 180 MILES FROM HOME WE HAD NO OPTION TO BRING IT IN TO A LOCAL SHOP. MY HUSBAND AND SON WERE TRAVELING TO COLORADO SO THEY TOOK THE HOTEL SHUTTLE TO THE AIRPORT EARLY SUNDAY MORNING AND I HAD A FAMILY MEMBER FOLLOW ME IN THE CAR THE 180 MILES BACK TO OUR LOCAL DEALERSHIP. THE DASH HAD NO WARNING LIGHTS ON AT THAT POINT OF THE TRIP. WHEN DRIVING THE CAR IT WOULD SHUDDER AT LOW SPEEDS, BUT DID OK AROUND 60MPH. ABOUT 1 MILE FROM THE DEALERSHIP THE SERVICE TRANSMISSION LIGHT CAME ON WHILE STOPPED AT AN INTERSECTION. WHEN I WENT TO ACCELERATE AT THE GREEN LIGHT IT NEARLY DIED- THE RPMS BLASTED BUT THE CAR HAD NO POWER. I BARELY MADE IT THROUGH THE INTERSECTION AND TO MY NEXT TURN. THE CAR LOST ALL POWER ABOUT 1/4 MILE FROM THE DEALERSHIP. I HAD TO PUSH THE VEHICLE ONTO THE SHOULDER AND HAVE IT TOWED TO THE SHOP. THE SEALS IN THE TRANSMISSION HAD LEAKED AND TOASTED THE TRANNY AND I HAD TO HAVE THE TRANNY REBUILT. THE ENTIRE PROCESS TOOK ALMOST A MONTH. STARTED TO HAVE SIMILAR PROBLEMS A FEW WEEKS AGO, BROUGHT IT BACK INTO THE DEALERSHIP AND THEY SAID THE SEALS ARE LEAKING AGAIN AND IT'S JUST A MATTER OF TIME BEFORE MY TRANNY GOES BUT THAT IT WILL BE ABOUT 12 WEEKS FOR THEM TO GET THE PARTS. *TR

Mileage: 38,000

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION ASSEMBLY PROBLEMS. *SMD THE CONSUMER EXPERIENCED AN INTERMITTENT LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING. THE CONSUMER RECEVIED A LETTER FROM FORD, WARNING HER OF THE PROBLEM.*JB

IN 2012, I PURCHASED A BRAND NEW SUPER ECONOMY FLEX FUEL 2012 FORD FOCUS, WHICH I HAD THERE WAS NO PROBLEM WITH VEHICLE AFTER DON SEEYLE FORD REPLACE THE AXLE AND WHEEL BEARING. LAST SPRING OF 2014, MY CAR STARTED SHUDDERING VIOLENTLY AS I REVERSED THE VEHICLE INTO DRIVEWAY AT HOME. IN AUGUST 2014, I RECEIVED A NOTICE FROM FORD MOTOR COMPANY THAT LISTED PROBLEMS WITH THE TRANSMISSION FOR THIS VEHICLE. AFTER RECEIVING THIS NOTICE, I CALLED SEEYLE FORD TO INQUIRE ABOUT THE TRANSMISSION AS WELL AS THE REAR WINDOW DEFROSTER THAT HAS NOT BEEN WORKING PROPERLY EITHER FROM PREVIOUS WINTER. I MADE AN APPOINTMENT WITH SEEYLE FORD TO GET THE TRANSMISSION REPAIRED, REAR WINDOW DEFROSTER AND ROUTINE MAINTENANCE DONE. AFTER RETURNING TO SEEYLE FORD, THE RUSHED AND THROWN THE PAPERWORK FOR ROUTINE MAINTENANCE TO THE CASHIER WITHOUT INFORMING MYSELF ABOUT THAT NO REPAIR WAS DONE TO THE TRANSMISSION OR THE REAR DEFROSTER. HOWEVER, I NOTICED THAT THE VEHICLE WAS VANDALIZED BY PUNCHERS HOLES IN THE UPHOLSTERY BY THE REAR WINDOW CLOSE TO THE DEFROSTER, WHICH I HAVE NEVER PUNCHERS HOLES SINCE PURCHASING IT. FINALLY, I TOOK THE VEHICLE TO GALESBURG FORD TO INQUIRE THE SAME ISSUES, HOWEVER, I EXPLANATIONS WAS SIMPLY THANKS FOR THE BUSINESS. IN MARCH OF 2015, RECEIVED ANOTHER NOTICED FROM FORD MOTOR COMPANY ABOUT THE TRANSMISSION. I CALLED GALESBURG FORD ABOUT THE TRANSMISSION BUT NOTHING HAPPENED AS USUAL. FINALLY ON APRIL 6, 2015, I CALLED FORD CUSTOMER TO FILE A COMPLAINT WITH REPAIR ISSUES WITH THE DEALERSHIPS. ON APRIL 7, 2015, I RECEIVED A CALL FROM THE REGIONAL MANAGER SALLY BASICALLY SAID 'I CAN TAKE THE VEHICLE SOMEWHERE ELSE BECAUSE FORD WILL NOT REPAIR IT UNLESS IT TOTAL BREAKS DOWN.OR SIMPLY THE COMPANY IS GOING TO DO NOTHING ABOUT THE COMPLAINT. SO, I BASICALLY RECEIVED ATTITUDE OF WE WILL LISTEN BUT THE COMPANY DOING NOTHING FOR YOU. *TR

THE PARKING AID LIGHT CAME ON AND THE CAR WON'T START! I HAVE HAD THE CAR IN THREE TIMES FOR TRANSMISSION AND SHAKING AND IT HAS YET TO BE FIXED. THE CAR DOES NOT ACCELERATE PROPERLY AND IS GOING BACK IN AGAIN TODAY. FORD WILL NOT BUY ME OUT OF MY LOAN OR WORK WITH ME ON REPLACING IT. I BOUGHT THIS FOR MY DAUGHTER AND I DO NOT FEEL SAFE WITH HER DRIVING IT AT ALL! *TR

Mileage: 32,000

I WAS DRIVING THE VEHICLE DOWN THE HIGHWAY AND IT ALL OF A SUDDEN LOST POWER AND WOULD NOT SHIFT AND SLOWED DOWN TO AROUND 40MPH AUTOMATICALLY AND ALMOST CAUSED ME TO BE HIT FROM THE VEHICLE BEHIND ME AND HAD TO IMMEDIATELY PULL OF TO THE SHOULDER. A MESSAGE CAME UP ON THE HUD/DISPLAY AND SAID TRANSMISSION MALFUNCTION SERVICE NOW!. I THEN SHUT THE CAR OFF AT A PARKING LOT AND LET THE CAR SIT FOR OVER AN HOUR AND MADE PHONE CALLS TO THE DEALER. THIS HAS ALSO HAS HAPPENED WHEN GOING TO STEP ON GAS TO YIELD AT AN INTERSECTION AND THE MOTOR JUST WENT UP IN RPM BUT DID NOT MOVE OR GO INTO GEAR WHILE IN DRIVE. THIS IS VEHICLE IS DANGEROUS WHILE DRIVING DUE TO THESE ISSUES AND THE DEALER ACTS LIKE IT IS NOT. *TR

Mileage: 19,599

THE TRANSMISSION DOESN'T FUNCTION PROPERLY -- DELAYING ON ACCELERATION, THEN 'CATCHING' AND ACCELERATING IN A BURST. I'VE HAD IT 'FIXED' ONCE AND AM TRYING TO GET IT FIXED AGAIN. IT ISN'T SAFE, PARTICULARLY IN HILLY TRAFFIC-HEAVY SEATTLE. FORD REALLY NEEDS TO BE ACCOUNTABLE FOR THE PROBLEMATIC TRANSMISSION THAT THEY HAVE RUNNING AROUND THE STREETS. I AM IN MY MID-TWENTIES AND THIS IS MY FIRST CAR. IT'S BEEN VERY DEPRESSING, AND I WOULD LOVE FAIR RESOLUTION. *TR

RIGHT AFTER PURCHASING THE FORD FOCUS 1/2014 WE NOTICED A SIGNIFICANT SLIPPING/JERKING FROM TRANSMISSION. THE CAR WAS COVERED UNDER WARRANTY AND THE CAR DEALER TOOK IT RIGHT INTO THE FORD DEALER IN BOISE TO GET IT FIXED. IT WAS RETURNED DOING THE SAME THING. WE NOTIFIED THEM OF THE PROBLEM AND HEARD THERE WAS A RECALL FOR THIS ISSUE. THEY, FORD DEALER, TOOK THE CAR IN AND THEN RETURNED IT SAYING THEY DID NOTICED A PROBLEM BUT WAS NOT SIGNIFICANT TO REPAIR AND RETURNED IT TO US. THE CAR IS STILL NOT REPAIRED AND RUNS LIKE CRAP. 04/6/2015 ALTHOUGH THIS PART IS NOW A RECALL, FORD HAS NOT FIXED THE PROBLEM AND THE CAR IN ALMOST INOPERABLE. THE PART IS ON BACK ORDER AND WILL TAKE 3 MONTHS TO GET IT IN. IT HAS ONLY BEEN 6 WEEKS AND THEY DO NOT CARE. THE CAR HAS BEEN TO THE DEALER IN BOISE MULTIPLE TIMES AND IS STILL NOT FIXED. THIS CAR IS STILL UNDER WARRANTY. *TR

Mileage: 30,000

THE AUTOMATIC TRANSMISSION IN THE FORD FOCUS HAS A CLUTCH THAT SLIPS WITHOUT WARNING. THE CAR SHUDDERS AND WON'T ACCELERATE. I WAS ALMOST HIT WHEN MAKING A TURN AND THE CAR SHUDDERED AND STOPPED IN THE MIDDLE OF THE TURN. ANOTHER DRIVER HAD TO TAKE EMERGENCY EVASIVE ACTION TO AVOID HITTING ME. I TOOK MY CAR TO THE DEALERSHIP AND FORD SERVICE SAYS THERE IS DEFINITELY A PROBLEM BUT THEY CANNOT FIX IT BECAUSE THEY DON'T HAVE PARTS AND DON'T KNOW WHEN THEY WILL GET THE PARTS. FORD ACKNOWLEDGES THE PROBLEM IS COMMON AND HAS EXTENDED THE WARRANTY TO 150K MILES BUT THEY CANNOT FIX THE PROBLEM SO THOUSANDS OF FORD FOCUS OWNERS ARE DRIVING UNSAFE CARS. THERE HAS ALREADY BEEN MULTIPLE ACCIDENTS AND INJURIES ATTRIBUTED TO THIS PROBLEM BUT YET FORD STILL DOES NOTHING TO CORRECT THE UNSAFE CONDITION. THIS AGENCY SHOULD FORCE FORD TO ISSUE A SAFETY RECALL BEFORE THERE ARE FATALITIES. IT IS JUST A MATTER OF TIME BEFORE PEOPLE LOSE THEIR LIVES BECAUSE OF THIS DEFECT IN A FORD VEHICLE HAS IS AFFECTING THOUSANDS OF OWNERS. EXTENDING THE WARRANTY IS NICE BUT INEFFECTIVE SO A MANDATORY SAFETY RECALL IS GOING TO BE NECESSARY TO MAKE FORD TAKE ACTION. THE SLIPPING IS OCCURRING MORE AND MORE OFTEN YET FORD IS UNABLE TO FIX THE PROBLEM SO I AM FORCED TO DRIVE AN UNSAFE CAR. TIME IS OF THE ESSENCE TO PREVENT MORE ACCIDENTS, INJURIES, AND POSSIBLE FATALITIES. *TR

Mileage: 62,489

THE TRANSMISSION IS JERKING, SHIFTING NOT SMOOTH, SOMETIMES WONT START, SOMETIMES WONT SHIFT GEARS AT ALL. THE CAR HAS BEEN TOWED TO A REPAIR CENTER TWICE THIS MONTH DUE TO THE PROBLEMS AND NOT BEING SAFE TO DRIVE. *TR

Mileage: 29,850

I WAS DRIVING TO WORK THIS MORNING. AS I WAS DRIVING MY CAR STOPPED ACCELERATING. I HAD TO COAST OFF OF THE INTERSTATE AND ONCE STOPPED IT WOULD NOT MOVE AT ALL. I GOT A WARNING THAT THE TRANSMISSION WAS HOT AND TO STOP SAFELY. RECENTLY I HAD THE CLUTCH REPLACED AND WAS ASSURED BY THE DEALERSHIP THAT THEY HAD FIXED THE PROBLEM. *TR

Mileage: 77,000

TL*THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE VEHICLE WAS RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

Mileage: 12,000

IN SEPTEMBER OF 2013, I PURCHASED A USED FORD FOCUS FOR MY TEENAGE SON. SOON AFTER PURCHASING, WE REALIZED THE TRANSMISSION SEEMED TO BE HAVING PROBLEMS. IT WAS STILL UNDER FACTORY WARRANTY, SO WE TOOK IT TO A FORD DEALERSHIP TO HAVE IT CHECKED OUT AND REPAIRED. WE WERE TOLD THAT THE COMPUTER PROGRAMMING NEEDED TO BE RESET, WHICH THEY DID, AND THAT IT WOULD TAKE DRIVING IT ABOUT 1000 MILES FOR THE CAR TO "LEARN" THE NEW SETTING, AND THEN THE PROBLEM WOULD BE FIXED. THE PROBLEM, BY THE WAY, IS THE CAR FEELS LIKE IT WILL STALL OUT WHEN YOU TRY TO ACCELERATE, PARTICULARLY DURING INITIAL ACCELERATION SUCH AS AFTER COMING TO A COMPLETE STOP. THIS COULD PUT MY SON IN DANGER IF HE'S IN A SITUATION WHERE HE NEEDS IMMEDIATE ACCELERATION (SUCH AS TO PASS) AND THE TRANSMISSION DOESN'T PERFORM. FORD KNOWS ABOUT THIS PROBLEM, AND HAS EVEN SENT OUT A NOTICE THAT THEY'VE EXTENDED THE WARRANTY ON THE TRANSMISSION. YET THEY WON'T FIX THE PROBLEM. WHAT'S IT GOING TO TAKE TO GET THEM TO FIX THESE TRANSMISSIONS? *TR

WHEN TAKING OFF TRANNY STUTTERS AND SLIPS IN KNOW ABOUT TO DRY CLUTCH YOU GUYS SHOULD RECALL BEFORE SOME GETS HURT THEN AL LEAST FORD WOULD FIX PROBLEM. *TR

Mileage: 56,000

IN OCTOBER 2013, MY CAR STARTED SHUDDERING VIOLENTLY EVERY TIME I ACCELERATED FROM A STOP, GOING AROUND CORNERS AND GOING UP HILLS. ON OCT. 22, 2013, I BROUGHT THE CAR IN TO THE FORD DEALERSHIP FOR DIAGNOSTICS AND IT WAS DETERMINED I NEEDED A NEW CLUTCH. I WAS ALSO TOLD THAT THIS IS A VERY COMMON PROBLEM HAPPENING AT THE TIME WITH MY MAKE/MODEL. THE CAR WAS "REPAIRED" AND IT DID NOT SHUDDER UNTIL ALMOST EXACTLY A YEAR LATER IN OCTOBER 2014. THE SHUDDERING WAS EXACTLY THE SAME AS PREVIOUSLY - SHUDDERING VIOLENTLY EVERY TIME I ACCELERATED FROM A STOP, GOING AROUND CORNERS AND GOING UP HILLS. I BROUGHT MY CAR INTO THE DEALERSHIP ON MARCH 25, 2015 AND WAS TOLD THE TRANSMISSION WOULD HAVE TO BE REMOVED FOR REPAIRS. I WAS ALSO TOLD THAT SINCE SO MANY FORD OWNERS ARE HAVING THIS SAME PROBLEM, THEY ARE BOOKED SOLID AND CANNOT DO MY REPAIR UNTIL MIDDLE OF JUNE 2015 (3 MONTHS FROM TIME OF DIAGNOSTICS). *TR

DRIVING ON I-97 SOUTH AT SPEED WITH CRUISE CONTROL ENGAGED, THE CAR SUDDENLY "RACED" AND SLOWED DOWN AND ACCELERATOR DID NOT RESPOND TO MORE POWER WITH CARS AND TRUCK APPROACHING FROM BEHIND. I MANAGED TO PULL OVER, COMPOSE ,MYSELF SHUT DOWN. CAR THEN RESTARTED AND I CONTINUED ON AND THEN IT HAPPENED AGAIN. I PROCEEDED TO DAVE'S AUTO SERVICE IN ANNAPOLIS MY MECHANIC WHO DIAGNOSED THAT I NEED TO GO TO FORD DEALER TO RE-SET COMPUTER MODULE OR SOMETHING THO THAT EFFECT. TOMORROW I GO TO BOB BELL FORD IN GLEN BURNIE. MD TO SEE WHAT IS THE PROBLEM AND GET REPAIRED. I WAS TERRIFIED AT THE SUDDEN LOSS OF POWER WITH APPROACHING VEHICLES FORM BEHIND AT A HIGH RATE OF SPEED. *TR

Mileage: 65,000

TRANSMISSION SHUTTERS, FEELS LIKE ITS SKIPPING A GEAR, ROLLS BACKWARD DOWN HILL IN DRIVE. THE VEHICLE'S TRANSMISSION, IN THE MIDDLE OF AN INTERSECTION, STALLED AND WOULD NOT SHIFT INTO A GEAR. THIS INCIDENT ALMOST CAUSED A WRECK. *TR THE VEHICLE HAS BEEN AT 3 DIFFERENT FORD DEALERSHIPS 7 DIFFERENT TIMES FOR TRANSMISSION ISSUES. FORD REFUSES TO ADMIT THAT THERE IS A SERIOUS ISSUE WITH THE TRANSMISSION AND IS MAKING CUSTOMERS DRIVE UNSAFE VEHICLES DURING THE WEEKS THAT THOSE VEHICLES AREN'T IN THE SHOP. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE WAS SHIFTED INTO THE DRIVE POSITION BUT FAILED TO DRIVE FORWARD WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE CONTACT MENTIONED THAT THE SAME FAILURE APPLIED WHEN ATTEMPTING TO REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

THE CAR WAS DRIVING FINE AND ALL OF A SUDDEN THE POWER TRAIN QUIT WORKING DESPITE THE FACT THAT THE ENGINE WAS OPERATING CORRECTLY. BECAUSE OF THE LOSS OF POWER, I WAS ENDANGER OF GETTING HIT BY OTHER CARS. THE SUDDEN LOSS OF POWER IS A HAZARD. THE MANUFACTURER SAID THE RESULTING LOSS OF POWER TRAIN WAS DUE TO A TRANSMISSION CONTROL MODULE. THIS PARTICULAR MODEL HAS BEEN PLAGUED BY TRANSMISSION PROBLEMS THROUGHOUT ITS LIFE. MINE BEGAN WHILE IT WAS STILL UNDER WARRANTY AND CONTINUES TODAY. I AM GOING TO ABANDON THE CAR BECAUSE I FEEL IT IS UNSAFE AT THIS POINT FOR ME OR ANYONE ELSE. *TR

Mileage: 99,885

TRANSMISSION CLUTCH SLIPS AND CAR SHUTTERS AND JERKS. IT IS DANGEROUS BECAUSE THE ENGINE REVS FAST AND THEN LURCHES FORWARD. PARTS ARE ON BACK ORDER DUE TO SO MANY CARS HAVING THIS PROBLEM BEEN WAITING 2 MONTHS! *TR

Mileage: 67,000

I PURCHASED THE CAR USED IN EARLY 2014. I HAD THIS CAR NOT EVEN TWO YEARS AND THE TRANSMISSION IS A SERIOUS PROBLEM. THE CAR SHAKES, RATTLES, AND STALLS AS I'M DRIVING. THE LETTER I RECEIVED FROM FORD STATES THAT THIS IS A NORMAL FUNCTION OF THE CAR. THE TRANSMISSION FLUID ON MY CAR IS LEAKING AND CONTAMINATED. THE TRANSMISSION FLUID WOULD BE ALMOST EMPTY IN 24 HOURS. IN ORDER TO USE MY CAR FOR A DAY, I WOULD NEED TO REFILL MY CAR WITH TRANSMISSION FLUID SO IT WILL AT LEAST MOVE. THE CAR AT TIMES WOULD COME TO A COMPLETE STOP IN THE MIDDLE OF TRAFFIC. THE POWER-SHIFT STRUGGLES TO CHANGE GEARS AND AT TIMES WON'T ACCELERATE. THIS PROBLEM MAYBE NOW BEGINNING TO AFFECT MY ENGINE. THE FOCUS WON'T EVEN START AT TIMES. ANOTHER ISSUE IS THE RADIO WILL GO ON/OFF AND WITH TIME, SHUT OFF COMPLETELY. THEIR ARE ALSO REPORTS OF CAR WILL ROLL BACK ON HILLS WHEN IN DRIVE AND IT DOES. THE FORD FOCUS 2012 HAS TOO MANY DESIGN AND MANUFACTURER PROBLEMS NOT TO HAVE A RECALL OR LEMON LAWSUITS. THIS CAR NEEDS TO SIMPLY BE REPLACED WITH ANOTHER MODEL (NOT 2013 OR 2014 MODELS, SAME REPORTS) OR FULL REIMBURSEMENT. *TR

Mileage: 51,000

THIS HAS HAPPENED MULTIPLE TIMES, BUT ON SUNDAY 3/15/15. MY CAR HAS FLASHED HILL ASSIST NOT WORKING AND NOT IN PARK WHEN IT WAS INDEED IN PARK AFTER THE RPM GO UP TO 5 & 6 AT ANY GIVEN TIME AND FORCING ME TO PULL OVER. MY CAR WOULD START, BUT WOULD NOT GO INTO GEAR. WHEN THIS HAPPEN BEFORE I WAS ON THE INTERSTATE DOING 70 AND THE CAR JUMPS OUT OF GEAR AND I CAN NO LONGER GO, SO I HAVE HAD TO PULL OVER AND LUCKILY RESTART THE CAR AND GO. I ALSO HAVE BEEN HAVING ISSUES WITH THE CAR NOT STARTING. WHAT IF THIS CAR CAUSES MYSELF AND FAMILY TO BE INVOLVED IN A ACCIDENT? WHAT IF THIS HAPPENS DURING RUSH HOUR? THIS IS A WORLD WIDE ISSUES AND FORD IS FULLY AWARE YET THEY DO NOT HAVE ANY RECALLS. I'M NOT SURE I UNDERSTAND WHEN OR WHAT WILL MAKE YOU FORD STAND UP AND CORRECT THE ISSUE BY ISSUING A RECALL ON THIS UNSAFE VEHICLE? DEATH? *TR

Mileage: 79,000

THIS HAS HAPPENED MULTIPLE TIMES, BUT ON TUESDAY 3/12/15. MY CAR HAS FLASHED TRANSMISSION MALFUNCTION, PARKING AID MALFUNCTION, HILL ASSIST NOT WORKING. MY CAR WOULD START, BUT WOULD NOT GO INTO GEAR. TWO COPS HAD TO PUSH MY CAR TO THE SIDE OF THE ROAD SINCE I WAS IN THE MIDDLE OF RUSH HOUR TRAFFIC. I HAVE HAD THIS HAPPEN ON THE INTERSTATE DOING 75 AND THE CAR JUMPS OUT OF GEAR AND I CAN NO LONGER GO, SO I HAVE HAD TO PULL OVER AND LUCKILY RESTART THE CAR AND GO. I ALSO HAVE BEEN HAVING ISSUES WITH THE CAR NOT STARTING THIS PAST WEEK AND IT KEEPS FLASHING PARKING AID MALFUNCTION, SERVICE REQUIRED. I HAVE TWO YOUNG CHILDREN AND THIS IS RIDICULOUS. IF THIS CAR CAUSES US TO BE INVOLVED IN A ACCIDENT. THIS IS COMMON ISSUES AND FORD IS FULLY AWARE YET I DO NOT HAVE ANY RECALLS ON MY VEHICLE. *TR

Mileage: 60,680

1.POWER STEERING GOES OUT AT ANY GIVEN TIME, WHETHER ITS INITIAL CRANK OR DRIVING AT ANY SPEEDS. IT APPEARS TO OCCUR MORE SO IN THE WARMER MONTHS OF THE YEAR. 2. TRANSMISSION SLIPS, CHATTERS, ROLLBACKS WHILE IN GEAR, HESITATION, DELAYED RESPONSE. I HAVE TAKEN VEHICLE TO DEALERSHIP MULTIPLE TIMES, THEY SAID THEY CANT GET THE POWER STEERING TO RE-OCCUR SO THERE WAS NOTHING WRONG WITH CAR! THEY SAID THE TRANSMISSION ACTS WITHIN THEIR SPECS, AS THIS IS DOES COME AND GO BUT APPEARS 90-95% OF THE TIME. HOWEVER I DID RECEIVE AN EXTENDED WARRANTY OUT OF NO WHERE FOR THE TRANSMISSION IN WHICH I HEARD THEY DO NOTHING BUT CLEAN OIL OFF THE CLUTCH PLATE WHICH WILL RESOLVE NOTHING. MY WIFE IS 100LBS SOAKING WET AND CANNOT CONTROL THE VEHICLE IN TURNS WHEN THE STEERING GOES OUT. SHE HAS ALREADY BLOWN OUT A TIRE ON A CURB DUE TO NOT BEING ABLE TO CORRECT THE PATH OF THE VEHICLE IN A TURN. *TR

Mileage: 47,000

THIS IS AN ONGOING ISSUE WITH THE DUAL CLUTCH POWERSHIFT TRANSMISSION THAT HAS STARTED SHORTLY AFTER PURCHASING THE CAR IN NOVEMBER 2014. WHEN I TAKE OFF THE CAR SHUTTERS AND GRINDS AND SOMETIME LOOSES POWER. ON MULTIPLE CASES I HAVE GONE TO PULL OUT INTO TRAFFIC AND THE CAR RANDOMLY HESITATES CAUSING A RISK TO MY SAFETY. ON FEB 13TH 2015 I WAS ON THE FREE WAY AND THE CAR LOCKED IN TO NEUTRAL LEAVING ME STRANDED ON THE FREEWAY. I HAD TO GET IT TOWED. FORD REPLACED THE PCM BUT THE PROBLEM IS RETURNING. I HAVE TAKEN THE CAR TO FORD MULTIPLE TIMES TO HAVE THIS ISSUE CORRECTED AND NOTHING IS BEING DONE TO FIX THE PROBLEM. *TR

Mileage: 11,000

THIS IS AN UPDATE TO REPORT FILED 1-4-15 (NHTSA ID #10669989). ON 1-6-15 WE HAD OUR 2012 FOCUS SERVICED AT A DEALERSHIP FOR A SERIOUS TRANSMISSION FAILURE DESCRIBED ON PREVIOUS REPORT. THAT DEALERSHIP PERFORMED "ADAPTIVE LEARNING STRATEGY AND CLEARED ALL THE CODES". VERBAL SUMMARY OF THE PROBLEM FROM THE SERVICE ADVISOR WAS THAT THE COMPUTER HAD BEEN CONFUSED BY A CHANGE IN TRANSMISSION DEMANDS. WE HAD TAKEN A DAY TRIP INTO HILLY, CONGESTED SAN FRANCISCO. OUR TYPICAL DRIVE IS SMALL TOWN, COUNTRY HIGHWAY ON RELATIVELY FLAT TERRAIN. THE COMPUTER DID NOT KNOW HOW TO BEHAVE WITH DIFFERENT TRAFFIC CONDITIONS AND TERRAIN. AFTER THAT SERVICING, ALL SEEMED FINE UNTIL A COUPLE OF WEEKS LATER ON 1-23-15, WHEN THE CAR LOST POWER AT A 4-WAY STOP. I HIT THE GAS PEDAL ON GREEN, BUT THE TRANSMISSION WOULDN'T ENGAGE PROPERLY, ALTHOUGH THE ENGINE WAS REVVING--SIMILAR SYMPTOMS TO LAST TIME.AFTER MULTIPLE ATTEMPTS, THE CAR WAS NOT ABLE TO RELIABLY ENGAGE, ONLY SPORADICALLY, LIMPING THROUGH A FEW INTERSECTIONS. EVENTUALLY, I PULLED OVER TO THE SIDE OF THE ROAD, AND SHUT THE ENGINE OFF. WHEN I TRIED TO RESTART THE CAR, THE ENGINE WOULD NOT EVEN TURN OVER.I DECIDED TO USE FORD ROADSIDE ASSISTANCE AGAIN, TO HAVE THE CAR TOWED TO THE DEALERSHIP WE HAD PURCHASED THE CAR FROM. THE ADVISOR AT THAT DEALERSHIP SAW THE WISDOM OF REPLACING THE TRANSMISSION CONTROL MODULE (TCM) AND PROGRAMMING IT. AS OF TODAY, 3-9-15, ODOMETER AT 45,556, WE HAVE HAD NO ADDITIONAL SYMPTOMS AND THE CAR IS RUNNING SMOOTHER THAN EVER, EVEN SINCE NEW. WE STILL NEED TO TEST THE CAR ON SAN FRANCISCO HILLS AND MOUNTAIN DRIVING, HOWEVER. MY ADVICE TO OTHERS IS TO INSIST ON A REPLACEMENT OF THE TRANSMISSION CONTROL MODULE, SEALS AND PROGRAM AT THE FIRST SIGN OF THIS KIND OF PROBLEM. DON'T LET THEM MERELY PERFORM THE " ADAPTIVE LEARNING STRATEGY AND CLEARING OF ALL CODES" ON THE OLD TCM. THAT DID NOT HOLD LONG IN OUR CASE. *TR

Mileage: 43,941

THE TRACTION CONTROL IN THE VEHICLE OPERATES IN AN UNSAFE MANNER IN SNOWY ROAD CONDITIONS. WHEN CLIMBING A SLIGHT GRADE IN SNOW, THE TRACTION CONTROL CONTINUALLY REDUCES ENGINE POWER TO THE POINT THAT THE VEHICLE WILL NO LONGER MOVE FORWARD. AS THE VEHICLE SLOWS TO A STOP WHILE MODULATING THE ACCELERATOR, THE ENGINE WILL NOT REV ABOVE 1500RPM WITHOUT THE TRACTION CONTROL CUTTING OFF POWER. CONTROLLED AND SUSTAINED FORWARD MOMENTUM IS REQUIRED FOR SAFE DRIVING IN SNOWY CONDITIONS. THAT IS NOT POSSIBLE WHEN TRAVERSING TYPICAL ROADWAY INCLINES IN SNOWY WEATHER WITH THE TRACTION CONTROL ENGAGED. ADDITIONALLY, IT TAKES NO FEWER THAN SEVEN INPUTS FROM THE DRIVER TO ENGAGE OR DISENGAGE THE TRACTION CONTROL SYSTEM; SOMETHING THAT MUST BE DONE FREQUENTLY IN THIS VEHICLE TO KEEP IT MOVING SAFELY IN SNOW. THIS CREATES UNDUE DRIVER DISTRACTION IN ALREADY DEMANDING DRIVING CONDITIONS. A MANUFACTURER RETROFIT OF A SIMPLE ON/OFF SWITCH FOR THE TRACTION CONTROL SYSTEM, AS INSTALLED IN MOST CONTEMPORARY VEHICLES, SHOULD BE THE MINIMUM REMEDY. *TR

Mileage: 32,000

WHEN ACCELERATING FROM A STOPPED POSITION, THE TRANSMISSION SLIPS GEARS AND THE CAR LURCHES FORWARD OR STALLS AND THEN LURCHES. I HAVE ALMOST REAR ENDED SEVERAL CARS ON MANY OCCASIONS. THE CAR ALSO LURCHES BACKWARDS WHEN IN REVERSE. I HAVE TAKEN THE VEHICLE IN TWICE FOR SERVICE. IT IS IN FOR SERVICE AS I AM SUBMITTING THIS REPORT. THE FIRST TIME, I WAS TOLD THERE WERE RECALLS COMPLETED ON THE VEHICLE. I NEVER RECEIVED ANY PAPERWORK FROM THE DEALERSHIP AS TO WHAT WAS ACTUALLY "REPLACED/RECALLED" ON MY VEHICLE. IT SEEMED TO DRIVE SMOOTHER FOR A FEW MONTHS AND THEN THE SAME PROBLEMS STARTED AGAIN. I'M WAITING TO HEAR BACK FROM THE DEALERSHIP AS TO WHAT THEY HAVE FOUND WRONG THIS TIME. *TR

Mileage: 35,116

MY 2012 FOCUS SHUTTERS ALOT AND DOESN'T WANT TO SHIFT . I TOOK IT BACK TO THE DEALER IN AUG 2014. THEY SAID THEY REPLACED THE CLUTCHES AND SEALS ECT.5 MONTHS LATER WHILE ON THE INTERSTATE IT SHUT DOWN AND THE DASH READ TRANSMISSION FAILURE. THIS LEFT ME STRANDED FOR 3 HOURS ALONG A BUSY INTERSTATE. CAN ANYTHING BE DONE ABOUT THIS PLEASE? *TR

Mileage: 33,000

OUR 2012 FORD FOCUS, LIKE SO VERY MANY OTHERS, HAS SUCCUMBED TO THE TRANSMISSION PROBLEMS DELINEATED IN THE FORD OWNER FIELD SERVICE ACTION NUMBER 14M01. THE CAR IS CURRENTLY AT A LOCAL DEALERSHIP'S SERVICE DEPARTMENT AWAITING A REPLACEMENT PART (5 WEEKS AND COUNTING). I HAVE BEEN READING MORE AND MORE COMPLAINTS THAT, EVEN AFTER THE WORK IS DONE TO CORRECT THIS PROBLEM, THE SAME OR WORSE ISSUES ARE OCCURRING. I AM CONCERNED NOT ONLY FOR MY SAFETY AND THAT OF MY FAMILY, BUT OF ANYONE WHO MIGHT BECOME A VICTIM OF A CAR ACCIDENT THAT MAY BE CAUSED BY THIS AUTOMOBILE. *TR

Mileage: 47,556

WHILE THE TRANSMISSION DOES ACT DIFFERENT THAN A NORMAL AUTOMATIC I'VE NEVER HAD ANY PROBLEMS UNTIL NOW I WAS DRIVING 35 MPH AND SUDDENLY THE CAR WOULD NOT MOVE FORWARD ANY MORE THE ENGINE WOULD JUST HITS HIGH RPMS WHICH IS FUNNY CAUSE THIS CAR HAS NEVER HIT A HIGH RPM WHILE NOT IN GEAR IT HAS A REV LIMITER ANYWAY I COASTED TO A STOP I TRIED TO USE THE SPORT OPTION TO GET THE TRANSMISSION TO SHIFT NOPE SO I TURN THE CAR OFF NEVER TO START AGAIN THE TRANSMISSION INDICATOR ON DASH SAID CAR WAS IN DRIVE EVEN THOUGH THE SHIFTER WAS IN PARK MY MAIN CONCERN HERE IS WITH ALL OF THE COMPLAINT ABOUT THIS TRANSMISSION AND IT WOULD TAKE ME WEEKS TO READ THEM ALL WHY HAS THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. HAS NOT ISSUE A RECALL ON THIS TRANSMISSION THAT IS STILL BEING PUT IN NEW CARS TODAY AND HAVING THE SAME PROBLEMS AND CAN CAUSE A VERY REAL SAFETY CONCERN WHY IS IT THAT PEOPLE HAVE TO DIE BEFORE SOMETHING IS DONE AND THE COMPANY IS HELD RESPONSIBLE. *TR

Mileage: 58,547

MY FORD FOCUS WAS PURCHASED IN JUNE 2011 THE VEHICLE WAS NEW OFF THE DEALER LOT, TO DATE THE VEHICLE HAS BEEN IN FOR POWER TRAIN REPAIR FOR A TOTAL OF SEVEN TIMES. THE FIFTH TIME BACK IN JUNE 2013, THE POWER TRAIN INTERNAL PARTS WERE REPLACE, THE PROBLEM STILL CONTINUES. MY VEHICLE AGAIN WENT IN FOR REPAIR ON JANUARY 29, 2015 AS THE TRANSMISSION OVER HEATED AND I RECEIVED A WARNING TO STOP THE CAR. THE CAR WAS IN THE SHOP FOR ALMOST TWO WEEKS, I PICKED THE CAR UP ON THURSDAY AFTER WORK, THE NEXT DAY THE CAR LOST THE ABILITY TO PULL THE VEHICLE AND I BARELY GOT OFF THE ROAD. I COULD NOT GET THE CAR TO GO OVER TEN MILES AN HOUR. THE DEALERSHIP SENT A TOW TRUCK FOR MY CAR AND BACK TO THE SHOP IT WENT. AFTER TWO WEEKS I GOT A CALL THAT THERE WERE NO ISSUES FOUND AND THE DEALERSHIP COULD NOT PAY A TECH TO DRIVE THE VEHICLE MORE THAN 20 MILES. I INSISTED THERE WAS AN ISSUE AND THAT I FEAR FOR MY LIFE DRIVING THIS CAR NOW. THE DEALERSHIP GOT PERMISSION FROM ME TO ALLOW THE TECH TO DRIVER THE VEHICLE HOME TO SEE IF THE CAR ACTED UP FOR HIM ON A LONGER DISTANCE DRIVE 2/19/2015. ON 2/20/2015 I RECEIVED A CALL THAT THE TECH HAD IN FACT GOT STRANDED ON THE HWY ON 2-19-2015 AND NOW THEY MUST ATTEMPT TO LOCATE THE ISSUE. THE DEALERSHIP IS TRYING THEIR BEST TO FIND THE PROBLEM BUT FORD NEEDS TO DO SOMETHING. THIS CAR IS NOT SAFE, I FEAR FOR MY LIFE DRIVING THIS CAR. I HAVE TO DRIVE ON THE INTERSTATE EVERY DAY TO AND FROM WORK AND I AM AFRAID. I FEAR HAVING TO DRIVE WITH MY CHILD IN THIS CAR. HAD I BEEN DRIVING THIS CAR HOME YESTERDAY I VERY WELL COULD HAVE BEEN RUN OVER BY A TRACTOR TRAILER OR CAUSED A MAJOR HWY ACCIDENT. THESE CARS ARE NOT SAFE, HOW MANY PEOPLE HAVE TO DIE BEFORE SOMETHING IS DONE. *TR

Mileage: 6,500

FROM 2012 TO OCTOBER 2014, AT LOW SPEEDS THE VEHICLE BEGAN TO SHUTTER, SO MUCH SO THAT THE VEHICLE FELT AS IT WERE GOING TO STALL WHILE IN TRAFFIC. IN ADDITION TO THIS, WHILE ON A HILL THE VEHICLE WOULD ROLL BACKWARDS. I CALLED FORD SEVERAL TIMES TO MAKE AN APPOINTMENT DURING THIS TIME PERIOD, HOWEVER WAS TOLD OVER THE PHONE " THAT'S JUST HOW THE TRANSMISSION WORKS" AND THEY COULDN'T DO ANYTHING TO CORRECT IT. AFTER BECOMING SO FRUSTRATED I BROUGHT THE CAR INTO FORD IN OCTOBER OF 2014, AND THEY REPLACED THE CLUTCH... THE SHUTTER PROBLEM WAS CORRECTED AFTER THE CLUTCH WAS REPLACED, HOWEVER NOW THE TRANSMISSION OVERHEATS AT RANDOM TIMES BOTH IN TRAFFIC AND ALSO ON THE HIGHWAY AND THE TRANSMISSION SHUTS OFF, AND THE VEHICLE BECOMES DISABLED WHEREVER I AM. THIS IS BEING BROUGHT INTO FORD THIS WEEK NOW AT 39000 MILES. THIS TRANSMISSION HAS BEEN PROBLEMATIC SINCE PURCHASED I UNDERSTAND THAT THE TRANSMISSION IS A HYBRID STANDARD/AUTOMATIC, AND THERE IS A DIFFERENT FEEL WHICH I AM OK WITH, HOWEVER THIS TRANSMISSION IS PUTTING ME IN AN UNSAFE POSITION THE WAY IT ROLLS BACK, AND FREQUENTLY STALLS AT BOTH HIGH AND LOW SPEEDS MAKING ME VULNERABLE TO AN ACCIDENT. *TR

Mileage: 32,000

THERE HAS BEEN AN ONGOING PROBLEM WITH MY FORD FOCUS AND EVERYONE ELSE THAT I PERSONALLY KNOW THAT HAS THE CAR. SINCE THEY WENT TO THE DCT TRANSMISSION THE CAR HAS BEEN HAVING MANY ISSUES. IT IS A THREAT TO THE SAFETY OF ANYONE DRIVING IT. FORD HAS ACKNOWLEDGED THERE IS A PROBLEM AND REPLACED THE CLUTCHES IN THE CAR BUT THE PROBLEM STILL EXISTS. THE TRANSMISSION HAS BLOWN ITS COMPUTER THAT DOES ALL THE SHIFTING SINCE HAVING THE CLUTCHES REPLACED WHILE I WAS DRIVING, AND PUT THE CAR INTO NEUTRAL. THANK GOD I WASN;T ON THE HIGHWAY WHEN THAT HAPPENS. UPON ACCELERATION THE TRANSMISSION BUCKS AND DOESN'T GRAB TRACTION LIKE IT SHOULD. I WOULD NOT WANT TO BE THE PERSON WHO NEEDS THEIR CAR TO MOVE TO AVOID AND ACCIDENT, STEPS ON THE GAS, AND THE CAR HESTIATES BECAUSE OF THIS OBVIOUSLY FAULTY TRANSMISSION, AND GETS KILLED BECAUSE OF IT. I HAVE ASKED MY DEALERSHIP TO MAKE GOOD AND JUST BUY THE CAR BACK AND GET ME INTO A DIFFERENT CAR, BUT THEY WON'T BECAUSE THEY ARE NOT AUTHROIZED BY THE MANUFACTURER TO DO THAT, AND FORD SAYS THE TRANSMISSION IS DAFE. IT OBVIOUSLY ISN'T. *TR

Mileage: 1,000

I JUST RECENTLY PURCHASED THIS CAR ON SATURDAY FEBRUARY 7, USED FROM A CARMAX DEALERSHIP. I WAS TOLD THERE WERE NO RECALLS ON THE CAR AND THAT EVERYTHING WAS FINE. TEST DRIVING I NOTICED A LITTLE HESITATION BUT NOT MUCH. ON SUNDAY AS I WAS SITTING WITH MY FOOT ON THE BRAKE AT A TRAFFIC LIGHT I FELT A SHUDDER VIBRATION AND THE CAR SLID BACKWARDS. TO MY SURPRISE AFTER RESEARCHING ONLINE I NOTICED THAT THIS CAR IS NOTORIOUS FOR THAT. ON WEDNESDAY FEBRUARY 11, I TOOK THE CAR BACK TO CARMAX AND WAS TOLD IT HAD TO GO TO THE DEALERSHIP IN ORDER FOR IT TO BE DIAGNOSED. WAIT?? I JUST BOUGHT THIS CAR!!! I AM WAITING FOR A CALL BACK FROM CARMAX BECAUSE I WANT MY MONEY BACK. TOO MUCH AND I JUST PURCHASED IT. *TR

Mileage: 46,900

WHEN TRYING TO ENTER A 50 MPH INTERSECTION FROM A SIDE ROAD THE 6 SPEED AUTOMATIC TRANSMISSION CHATTERS, JERKS,SLIPS AND HESITATES BEFORE MOVING THE CAR WHICH MAKES ENTRY INTO INTERSECTION FRIGHTENING. THIS IS NOT SAFE. ONE DOES NOT KNOW WHAT TO EXPECT FROM THIS ERRATIC POWER TRAIN. FORD ADMITS THAT IT CANNOT BE FIXED. *TR

Mileage: 30,000

WE RESPONDED TO FORDS NOTICE 14M01 WHICH IS IN REFERENCE TO THE PROBLEMS OF THE TRANSMISSION, EXPERIENCED BY 1000S OF FOCUS AND FIESTA OWNERS YEARS 2011-2013. THE 1ST DEALERSHIP WE CONTACTED WAS KEY SCALES LEESBURG FL. AFTER 7 WEEKS OF HASSLES TRYING TO SCHEDULE, THE REPAIRS WERE MADE 1-7&1-8. AS WE TRIED TO START THE VEHICLE AT KEY SCALES, THERE WAS A LONG DELAY FROM THE TIME I TURNED KEY UNTIL IT ACTUALLY STARTED. THAT WAS NEVER AN ISSUE BEFORE WE TOOK IT IN. WITHIN A FEW DAYS, THE TRANS BEGAN TO SHUTTER LIKE IT HAD BEFORE, AS WELL AS NOISES, CLANKING, GRINDING AND PROBLEMS WITH IT SHIFTING FROM 1ST TO 2ND. I CALLED KEY SCALES AND WAS TOLD ANY REPAIRS WOULD NOW BE AT OUR COST AS THE ORIGINAL 36000 MILE WARRANTY HAD EXPIRED. THE NOTICE THAT WAS MAILED CLEARLY STATES THAT FORDS WARRANTY ON TRANS IS NOW 7 YRS/100,000 MILES. LET IT BE KNOWN THAT WE ALSO HAVE AN INTENDED WARRANTY THAT WE BOUGHT AT TIME OF PURCHASE FOR 60 MONTHS/100,000 MILES. I THEN CALLED FORD OF CLAREMONT FL. AND THEY AGREED TO LOOK AT THE VEHICLE. WE DROPPED THE CAR OFF ON 1-16 WITH MILEAGE SHOWING 46092. AFTER 5 DAYS I CALLED AND WAS TOLD THEY COULDN'T FIND A PROBLEM. THE SERVICE ADVISOR WANTED TO HAVE HIS SHOP FOREMAN DRIVE THE CAR HOME THAT NIGHT. I AGREED. I CALLED BACK THE NEXT DAY AND WAS TOLD HE DID EXPERIENCE A PROBLEM BUT AFTER NOTIFYING FORD THEY WERE TOLD IT WAS "WITHIN ACCEPTABLE LIMITS" I WAS TOLD TO COME AND PICK UP VEHICLE THE MILEAGE WAS LISTED AS 46098 WHEN IN FACT IS WAS 46154. (THE DIFFERENCE OF THE FOREMANS DRIVE HOME) WE WERE TOLD THAT THERE IS A BREAKIN PERIOD OF 1000 MILES & NOTHING CAN BE DONE. THE FOLLOWING DAY WE RECEIVED ANOTHER CALL FROM FORDS REGIONAL SERVICE MGR. [XXX]) AND SHE STATED THE "BREAKIN PERIOD" IS NOW 1500 MILES. WE ARE STILL EXPERIENCING SHUTTERING, NOISES, STARTING DELAYS. SCARED TO TAKE CAR ANYWHERE. NEED TO GET TO MICHIGAN IN APRIL. *TR

Mileage: 45,572

TL*THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT A RESIDENTIAL DRIVEWAY, THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

Mileage: 118,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE INTERMITTENTLY ACCELERATED AND VIBRATED. THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN MANUFACTURER RECALL, WHERE THE PCM AND TCM WERE RESTARTED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE PART NEEDED FOR REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500.

Mileage: 500

I BOUGHT THIS CAR WITH 17,000 MILES ON IT AND KEPT IT A YEAR AND A HALF. I COULDN'T STAND IT ANYMORE. WHEN ACCELERATING, IT WOULD SHAKE AND SHUDDER. THE AUTOMATIC SHIFTING INTO FIRST AND SECOND GEARS WAS EXTREMELY JERKY ALL THE TIME. IF I WAS AT A COMPLETE STOP AND THE PAVEMENT WAS WET, THE CAR WOULD BOLT FORWARD WHEN I ACCELERATED. TWICE IT LIKE STOPPED WHEN I WAS GOING 70 MPH ON A HIGHWAY. IT JUST SORT OF STOPPED OPERATING FOR A FLASH AND THEN RESUMED MOVEMENT. IT WAS SCARY. I TOOK IT TO A REPUTABLE FORD DEALERSHIP WHICH WAS CLOSER TO MY HOUSE THAN WHERE I BOUGHT IT, AND THEY WORKED ON IT 4 DIFFERENT TIMES. I CAME IN WITH THE SAME COMPLAINTS EVERY TIME. IN ADDITION, BECAUSE THE TRANSMISSION WAS SO SCREWY, IT APPARENTLY AFFECTED THE TIRES AND I HAD TO BUY 4 NEW TIRES BECAUSE THE TREAD WAS SO WORN DOWN. I TRADED IT IN ON A NEW TOYOTA. THAT WAS MY FIRST FORD AND MY LAST FORD. NEVER AGAIN. THE CAR IS A MENACE AND DEFINITELY UNSAFE. *TR

TRANSMISSION SHAKING AND GRINDING NOISES; VEHICLES HESITATING AND VIBRATING; TRANSMISSION NOISES AND THE TRANSMISSION NOT SHIFTING PROPERLY. ALL OF WHICH AFFECT THE ABILITY TO DRIVE THE VEHICLES AND HAD RAISE SAFETY CONCERNS. *TR

Mileage: 41,356

I PURCHASED A 2012 FORD FOCUS AT MY LOCAL DEALERSHIP (5 MILES ON IT); BRAND NEW. WITHIN 6 MONTHS I HAD IT IN THE SHOP 2 TIMES. AT THE TIME MY HUSBAND WAS AN EMPLOYEE OF THAT DEALERSHIP AND THEY GAVE HIM THE RUN AROUND. INDICATING ALL THEY HAD TO DO WAS RESET THE COMPUTER. SUPPOSEDLY THEY RESET THE COMPUTER TWICE HOWEVER IT NEVER FIXED THE PROBLEM. ONCE IT WAS DIAGNOSED ON THE 3RD ATTEMPT AT THE LOCAL DEALERSHIP THAT IT NEEDED "PARTS" I WAS GIVEN THE RUN AROUND BY THAT DEALERSHIP. AFTER CONTACTING FORD MOTOR COMPANY ON SEVERAL ATTEMPTS I FINALLY RECEIVED A RESPONSE. I HAD TO BEG FORD FOR A RENTAL CAR SO THAT I HAD TRANSPORTATION FOR THE WEEK THAT THE DEALERSHIP HAD MY CAR.ONCE THE VEHICLE WAS FIXED AND I PICKED IT UP; I NOTICED A REALLY ROUGH IDLE. AFTER DEALING WITH THIS FOR THIS FOR SEVERAL MONTHS; THE DEALERSHIP HAD ME BRING IT BACK IN AND HAD IT FOR ANOTHER WEEK TO FIX THE IDLE PROBLEM. AS OF TODAY; IT IS STILL NOT RUNNING RIGHT. I AM TAKING IT BACK IN ON FRIDAY TO HAVE IT LOOKED AT ONCE AGAIN AS THE ENTIRE FRONT OF THE CAR SHAKES AND THE DEALERSHIP INDICATED IT "SOUNDS LIKE THE TRANSMISSION." NOT ONLY DOES IT SHAKE AND RATTLE; IT CLICKS AT TIMES AND JERKS/SHUDDERS FORWARD. I HAVE ON NUMEROUS OCCASIONS CONTACTED FORD MOTOR COMPANY AND HAVE ASKED EVERYTHING FROM BUYING THE VEHICLE BACK AND ONCE AND FOR ALL FIXING THE PROBLEM AND GET NOTHING BUT THE RUN AROUND. TODAY I MY VEHICLE WAS TAKEN BACK INTO THE DEALERSHIP AND I WAS TOLD THAT IT NEEDS ANOTHER NEW CLUTCH AND THEY ARE BACKORDERED. YOUR AGENCY NEEDS TO DO SOMETHING ABOUT THESE FORDS AND THE FORD MOTOR COMPANY BEFORE IT CAUSES A FATALITY. THE WAY THE CAR LURCHES FORWARD AND SHUDDERS; THIS COULD CAUSE AN ACCIDENT OR SOMEONE COULD GET HIT BY THIS. PLEASE HELP FORD OWNERS !! RECALL THESE VEHICLES. *TR

Mileage: 600

THE VEHICLE HAS EXPERIENCED NUMEROUS TRANSMISSION ISSUES FROM SHUDDERING, STALLING, JERKING, ROLLING BACK, GRINDING, JUMPING FORWARD AND IMPROPER SHIFTING. THE VEHICLE HAS BEEN AT THE DEALERSHIP NUMEROUS TIMES WITH VARIOUS CLUTCHES REPLACED, SOFTWARE INSTALLS AND OTHER PARTS REPLACED. THIS HAS NOT FIXED THE ISSUES AND THEY KEEP RECURRING. THIS IS UNSAFE AND HAS EVEN CAUSED THE VEHICLE TO STALL IN THE MIDDLE OF AN INTERSECTION. LUCKILY, TRAFFIC WAS NOT CLOSE ENOUGH OR IT COULD HAVE BEEN CATASTROPHIC. I REALLY HOPE FORD DOES RECALL THESE VEHICLES OR GIVES THE UNHAPPY OWNERS A CHANCE TO TURN THE CAR BACK IN THROUGH A VEHICLE BUYBACK PLAN. THERE ARE SO MANY OF THESE COMPLAINTS SOMETHING NEEDS TO BE DONE. *TR

Mileage: 46,000

WAS DRIVING DOWN THE FREEWAY, WHEN THE CAR LOST ALL POWER. THE TRANSMISSION STOPPED WORKING. WARNED THE HILL START ASSIST WAS NOT AVAILABLE, AND THEN THE TRACTION CONTROL LIGHT CAME ON. THE CAR WOULDN'T MOVE. THE CAR HAS REPEATED DONE THIS DURING DRIVING, AFTER RESTARTING THE CAR. *TR

Mileage: 121,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT UNKNOWN NOISES WERE EMITTING FROM THE FRONT OF THE VEHICLE AND THE VEHICLE SLIGHTLY SHOOK WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000. UPDATED 03/30/15*LJ UPDATED 9/19/2017*CN

Mileage: 44,000

I WAS DRIVING IN A RESIDENTIAL NEIGHBORHOOD AND APPROACHING A FOUR WAY STOP SO NOT GOING FAST. MY CAR STOPPED ACCELERATING AND THEN JERKED FORWARD CAUSING ME TO HAVE TO TURN OFF THE ROAD TO AVOID GOING THROUGH THE STOP SIGN. I INSTEAD HIT THE STOP SIGN. THE CAR HAS TRANSMISSION ISSUES THAT HAVE NOT YET BEEN RESOLVED. *TR

Mileage: 46,000

SHUDDERING WHILE ACCELERATING. GRINDING NOISE WHILE THE AUTOMATIC TRANSMISSION IS SHIFTING GEARS. VEHICLE HAS BEEN INTO DEALER MULTIPLE TIMES FOR SHUDDERING AND SHIFTING ISSUES. THE LAST TIME, AT 49K MILES, IT WAS OVER AN 8 WEEK WAIT TO GET THE CAR INTO THE DEALER - THE TRANSMISSION GUYS WERE BACKED UP MONTHS AT ALL SURROUNDING DEALERS. FORD'S REPAIR HAS BEEN TO REPROGRAM THE TRANSMISSION. WE PURCHASED THE CAR NEW AND HAVE BEEN THE ONLY OWNERS. THE CAR DID NOT SHUDDER AND GRIND WHEN FIRST PURCHASED. AND IT PERFORMS BETTER IMMEDIATELY AFTER THE REPROGRAMMING. BUT AFTER A FEW THOUSAND MILES OF TRAVEL, SHUDDERING AND GRINDING RETURN. ONCE IT STARTS SHUDDERING, I CAN DUPLICATE THIS BEHAVIOR WITHIN 2 MILES OF A FORD DEALERSHIP. THERE IS A ROUNDABOUT AT LIVERNOIS AND HAMLIN ROADS THAT HAS A YIELD FOR INCOMING TRAFFIC. IF THE ROUNDABOUT IS CLEAR, PROCEED INTO THE ROUNDABOUT BETWEEN 5 AND 10 MPH AND ACCELERATE SLOWLY WHILE NAVIGATING THE ROUNDABOUT - AND YOU GET SHUDDERING. PERSONNEL IN THE DEALERSHIPS STATE THAT "DRIVERS JUST DON'T KNOW HOW TO DRIVE THE CAR". I AM A 50+ YEAR OLD DRIVER WITH EXPERIENCE IN BOTH MANUAL AND AUTOMATIC TRANSMISSIONS. NO TICKETS NO ACCIDENTS. THIS VEHICLE WAS PURCHASED WITH THE INTENT OF PASSING TO MY CHILDREN WHEN THEY START DRIVING. THE INABILITY TO USE SLOW ACCELERATION WITHOUT SHUDDERING MAKES IT TOO DANGEROUS FOR INEXPERIENCED DRIVERS. ESPECIALLY IN MICHIGAN WHERE WINTER CONDITIONS OFTEN REQUIRE SLOW ACCELERATION TO MAINTAIN CONTROL OF THE VEHICLE. PLEASE ACT UPON CONSUMERS BEHALF AND FORCE FORD TO PROVIDE A PERMANENT RESOLUTION. EITHER A FIX THAT PERMANENTLY STOPS THE SHUDDERING OR REPLACEMENT OF THE DEFECTIVE POWERTRAIN COMPONENTS. *TR

Mileage: 53,000

IT STARTS SHUTTERING AT TAKE OFF .ALSO WHEN BRAKING AND TRYING TO COME TO A STOP THE RPMS REV UP WORDS AND THE CAR PULLS FORWARD WHEN YOU ARE TRYING TO STOP AT LOW SPEEDS WHEN TRYING TO MAKE A COMPLETE STOP. ALSO ON ANY TYPE OF INCLINE THE CAR WILL ROLL BACKWARDS WHEN IT IS IN DRIVE MODE IT IS ROLLING FORWARD AS WELL WHEN TRYING TO BACK UP INTO A DRIVEWAY.WE JUST PURCHASED THIS VEHICLE A FEW WEEKS AGO AROUND CHRISTMAS 2014 AND IT IS IN SERVICE AT FORD ON JANUARY,12TH AND 13TH 2015.THE INDICATIONS INFORMATION IN BOX IN NUMBER 2 IS INFORMATION FROM THE DEALER PROVIDED ME WITH THAT WHEN IT FIRST WENT INTO SERVICE ALONG WITH OTHER PROBLEMS I WAS TOLD BY FORD AND THE PLACE I PURCHASED THIS VEHICLE THAT THERE IS NO FIX AND THE RECALL HAS BEEN DONE ON IT. *TR

Mileage: 24,139

I OWN A 2012 FORD FOCUS SE. I BOUGHT MY FORD FOCUS IN DECEMBER 2012 FROM FOLSOM LAKE FORD LOCATED IN FOLSOM CALIFORNIA. AT 20000 MILES I TOOK MY CAR IN FOR ITS FACTORY SERVICE AND ADVISED THE TRANSMISSION WAS NOT OPERATING CORRECTLY. ACCORDING TO FOLSOM LAKE FORD THEIR SERVICE DEPARTMENT REPROGRAMMED THE TRANSMISSION COMPUTER AND ORDERED PARTS FOR THE TRANSMISSION'PARTS THAT WOULD TAKE A MONTH TO ARRIVE, BUT NEVER HEARD BACK FROM FOLSOM LAKE FORD AFTER THAT. ABOUT 35000MLS STARTED MAJOR TRANSMISSION ISSUES WITH MY FOCUS-IT WOULD NOT SHIFT CORRECTLY. THE CHECK ENGINE LIGHT NEVER CAME ON, NOR WERE THERE ANY OTHER DIAGNOSTIC/MALFUNCTION ADVISEMENTS FROM THE VEHICLES INFORMATION SYSTEM. OTHER SYSTEMS BEGAN TO MALFUNCTION 'SPECIFICALLY ELECTRONIC SYSTEMS, IDLE CONTROL MALFUNCTIONED-. IDLE ROUGH, SOMETIMES IDLING WILD AND EXTREME FLUCTUATIONS.MY FOCUS WOULD STALL CONSTANTLY WHILE STOPPED AT INTERSECTIONS, ALSO RANDOMLY STALLING WHILE AT DRIVING SPEEDS. MULTIPLE TIMES MY FOCUS STALLED ON THE FREEWAY, WHILE DRIVING AT NORMAL FREEWAY SPEEDS 55-70MPH. AFTER MY FOCUS HAD A STALLING INCIDENT IT WOULD NOT START AT ALL AS IF IT WAS DUE TO A POWER DRAINAGE. IF IT DID NOT IMMEDIATELY FIRE-UP, THE STARTER WOULD CONTINUE TO OPERATE WHETHER I TRIED TO DISCONTINUE OR NOT. WHEN THE VEHICLE DID FINALLY START, THE TRANSMISSION ALWAYS OPERATED UNUSUALLY AFTER THAT 'SHIFTING INCORRECTLY, NOT SMOOTHLY SHIFTING INTO GEAR, SOMETIMES NOT SHIFTING INTO THE PROPER GEAR OR NOT SHIFTING AT ALL. AT ABOUT 42000MLS SERVICE PERFORMED ON MY FOCUS THE BATTERY CHECKED AND IN GOOD WORKING ORDER. BY 43000MLS AFTER MAJOR TRANSMISSION ISSUES MY BATTERY WAS CORRODED/RUINED. *TR

Mileage: 35,000

CONSTANT TRANS PROBLEMS WITH 2012 FORD FOCUS. YOUR AGENCY IS WELL AWARE OF THE PROBLEMS INDIVIDUALS ARE HAVING ACROSS THE US CONCERNING THIS CAR AND OTHERS THAT INCLUDE OTHER YEARS. YESTERDAY I NEARLY MISSED BEING IN AN CRITICAL ACCIDENT DUE TO TOTAL FAILURE OF THE TRANS IN THE FOCUS AND HAVING IT TOTALLY LOCK UP ON ME. THE SHIFT WOULD NOT COME OUT OF PARK AND ALL POWER WAS LOST. I HAVE HAD TRANS ISSUES OVER THREE TIMES NOW. CAR IS NOW IN THE SHOP WAITING FOR A MODULE THAT, OF COURSE, ONLY COME FROM FORD AND TAKES A LONG TIME. THE MEDIA HAS MADE IT KNOW OF THIS INCREASING PROBLEM AND ALSO THE FACT THAT YOUR AGENCY IS DOING NOTHING ABOUT IT. HOPEFULLY THE PERCEPTION THAT YOU ARE WAITING FOR A DEATH TO OCCUR BEFORE SOMETHING IS DONE IS FALSE BUT ALL NEWS AND INFORMATION SOURCES REFLECT OTHERWISE. I WILL BE CONTACTING CONGRESSMEN ALSO TO FOLLOW-UP WITH YOUR LACK OF TAKING ACTION AND SOME NEEDED RESOLUTION. *TR

Mileage: 85,000

I PURCHASED THIS VEHICLE IN JUNE 2012 AND WAS NEVER FOREWARNED ABOUT THE ISSUES THEY HAD. THE TRANSMISSION HAS BEEN FIXED NUMEROUS TIMES BUT CONTINUES TO CLIP, SHUDDER, JERK, AND SHAKE. *TR

Mileage: 100

I HAVE TAKEN MY FORD FOCUS TO THE DEALERSHIP THREE TIMES TO INFORM THEM ABOUT THE TRANSMISSION. AT FIRST THEY TOLD ME THEY HAD TO REPROGRAM IT AND THAT WOULD FIX THE PROBLEM BUT IT DIDN'T. I TOOK A SECOND TIME AND THEY TOLD ME THE SAME. ON SATURDAY NOVEMBER 29 2014 I WAS PARKED AT AN INCLINE AT A FURNITURE STORE WHEN I PUT MY VEHICLE IN REVERSE IT WENT BUT WHEN I TRIED TO ENGAGE THE DRIVE IT JUST KEPT GOING BACK. I BACKED UP INTO A FORD F-150 THAT WAS IN THE BACK. FORTUNATELY NOTHING HAPPENED TO THE FORD F-150 AND THE GENTLEMAN DID NOT WANT TO FILE A REPORT. I TOOK MY VEHICLE TO MY FORD DEALERSHIP ON DECEMBER 27,2014. THEY DID NOT INSPECT MY VEHICLE UNTIL DECEMBER 31, 2014. THE SERVICE MANAGER CALLED ME TO INFORM ME THAT IT WOULD NOT BE READY FOR ANOTHER 3 TO 4 WEEKS UNTIL THE CLUTCH FOR THE TRANSMISSION CAME IN. I MADE IT VERY CLEAR TO HIM THAT I WOULD NOT BE DRIVING THE VEHICLE IN THAT CONDITION. I WENT TO THE DEALERSHIP ON JANUARY 2,2015 THAT IS WHEN THEY INFORMED ME THAT IT WOULD BE READY THE NEXT DAY. I CALLED THE NEXT DAY AND THEY INFORMED ME THAT IT WOULD NOT BE READY UNTIL JANUARY 5,2015. NOW I HAVE A VEHICLE THAT IS DAMAGED FROM THE REAR PASSENGER QUARTER PANEL AND THE LIGHTS ARE CRACKED BUT NO ONE WILL TAKE RESPONSIBILITY FOR THE DAMAGE TO MY VEHICLE. *TR

Mileage: 72,161

*ONGOING *PLEASE SEE ORIGINAL COMPLAINTS # 10473215 AND #10670375* LONG HISTORY OF TRANSMISSION REPAIRS SINCE PURCHASE. LATEST REPAIR ON 1/5/2014 WAS TO REPLACE MALFUNCTIONING TCM. WHEN GETTING CAR BACK FROM SERVICE, ODD NOISE AND HESITATION UPON STARTING. SERVICE MANAGER ATTEMPTED TO START. SYMPTOMS OF TCM MALFUNCTION AGAIN, AND THEN COMPLETE LOSS OF POWER. SERVICE STATES THAT CHAFED WIRING WAS FOUND UNDER DRIVER SEAT, CAUSING NEW TCM TO MALFUNCTION AND THEN SHORTING OUT ALL POWER IN VEHICLE. AFTER HEARING ODD NOISE UPON STARTING, I WAS VERY CLOSE TO DRIVING CAR OUT ONTO VERY BUSY HIGHWAY... DECIDED TO TURN CAR OFF INSTEAD AND SEEK HELP FROM SERVICE MANAGER. I AM THE ONLY DRIVER OF THIS VEHICLE AND I VERY RARELY MOVE THE SEAT. I WAS TOLD BY SERVICE THAT MOVING THE SEAT ON 1/5/2015 CAUSED THE CHAFED WIRING TO SHORT OUT THE POWER IN THE CAR. I NEVER MOVED THE SEAT WHEN I GOT INTO MY CAR DURING PICKUP. THIS IS VERY FRIGHTENING AND DANGEROUS! I WAS JUST READING THAT CHAFED WIRING CAN RESULT IN FIRE, ALSO! THESE VEHICLES ARE PUTTING MANY PEOPLE AT RISK OF INJURY OR DEATH. PLEASE HELP THE AFFECTED FORD FOCUS CUSTOMERS TO GET THEM RECALLED, AS FORD WILL NOT HELP. I HAVE FILED 3 CLAIMS WITH FORD AND I CANNOT EVEN GET A CALL BACK FROM THEM. TOLD THAT I DON'T MEET THE GUIDELINES FOR BUYBACK OR REPLACEMENT. VERY AFRAID TO DRIVE MY CAR, ESPECIALLY NOW SINCE THE WEATHER IS BITTER COLD AND HAVE ALREADY BEEN STRANDED IN FREEZING WEATHER WITH SLEET ON 1/3/2015 BECAUSE OF TCM FAILURE. PLEASE HELP!! *TR

Mileage: 40,000

*ONGOING *PLEASE SEE ORIGINAL COMPLAINT # 10473215 *CLUTCH REPLACED TWICE AND TRANS REPROGRAMMED 4/5 TIMES (WITHIN 35, 000) *NOW CAR NOT STARTING- 4 TIMES IN 2 MONTHS. SYMPTOMS ON 1/3/2015- 4TH TIME: DASH LIGHTS UP, RADIO AND HEATER WORK, HEADLIGHTS- NO, BUT OTHER LIGHTS- YES, NO CRANK WHEN TRYING TO START *CAR USUALLY STARTS NEXT DAY, *CAR RESTARTED AFTERNOON 1/4/2015 AND TAKEN FOR EMERGENCY SERVICE 1/5/2015. *NO CALL RECEIVED FROM SERVICE WITH UPDATE, SO CALLED FOR SHUTTLE TO RETURN TO DEALER. TECHS WERE ALREADY GONE. * LISTED REPAIRS: FOUND TCM INOP CODES U0101-U0100 TECH PERFORMED PCM TEST AUTO TRANS DIAG AND PINPOINT TEST, REPLACED TCM AND PERFORMED CLUTCH LEARING (2ND REPLACEMENT CLUTCH INSTALLED 8/2014) *THEY BROUGHT CAR OUT AND GAVE ME THE KEY. I TRIED TO START CAR AND HEARD ODD NOISE, THEN SHUT CAR OFF. I AGAIN STARTED THE CAR. THIS TIME THERE WAS HESITATION AND NOISE AGAIN, SHUT CAR DOWN. WENT BACK INTO SERVICE AREA AND FOUND SERVICE MANAGER. HE TRIED TO START THE CAR SEVERAL TIMES, BUT WOULD NOT START, NO SOUND OR CRANK, BUT ALL LIGHTS CAME ON- SAME AS WHEN CAR BROKE DOWN 2 DAYS EARLIER. HE MOVED GEAR SHIFTER AROUND AND THEN TRIED TO START AGAIN. THIS TIME LIGHTS IN THE CAR FLICKERED AND THEN EVERYTHING WENT BLACK, THE CAR TOTALLY DIED. HE STEPPED OUT OF THE CAR LOOKING SHOCKED AND TOLD ME TO GO AND SENT ME FOR RENTAL. WAS TOLD THAT THE CAR WAS FIXED AND ALMOST DROVE OFF OF THE LOT. DARK OUT AND TEMP OUTSIDE WAS 27 WITH WIND CHILL OF 12 . DEALERSHIP LOCATED ON 6 LANE, VERY BUSY HIGHWAY AND COULD HAVE BROKEN DOWN ON HIGHWAY IN FREEZING COLD, VERY FRIGHTENING! THERE WOULD HAVE BEEN NO ONE AT THE DEALER TO HELP ME AS EVERYONE HAD LEFT OR WAS LEAVING. WOULD HAVE BEEN ON MY OWN IN FRIGID NIGHTTIME WEATHER. *OVER 2 YRS OF TRANS REPAIRS, STILL BREAKING DOWN. CONVINCED CAR IS A LEMON. PLEASE HELP AS FORD WILL NOT. CHRONIC PROBLEM WITH THIS CAR. UNSAFE TO DRIVE.

Mileage: 40,000

THIS CAR IS DANGEROUS, LIVING IN A HILLY STATE, THIS CAR ROLLS BACKWARDS DOWN HILL WHILST STILL IN A FORWARD GEAR. IN LIGHT OF FORDS RECENT QUIET RECALL FOR OTHER FOCUS TRANSMISSION ISSUES, THEY STILL HAVE NOT ADDRESSED THE FACT THAT THE CAR ROLLS QUICKLY BACKWARDS WHEN THE BRAKE IS RELEASED AND BECAUSE OF THE SHUDDERING TRANSMISSION, IT CANNOT GRIP AND GO FORWARD. IF I HAD WANTED TO DRIVE WITH BOTH FEET I WOULD HAVE BOUGHT A MANUAL. I AM SADDENED BY THE FACT THAT YOUR ORGANIZATION IS WAITING FOR FATALITIES RATHER THAN ORDER A LARGE CORPORATION TO WITHDRAW THEIR DANGEROUS PRODUCT. I THOUGHT YOU WORKED FOR ME AND ALL AMERICANS TO KEEP US SAFE ON THE ROAD? PROTECTING THE PUBLIC WHO HAVE BEEN SOLD AN UNSAFE VEHICLE??? I WOULD WAGER EVERY FOCUS SOLD SINCE 2012 IS AN ACCIDENT WAITING TO HAPPEN. PLEASE LOG MY COMPLAINT WITH THE THOUSANDS OF OTHERS YOU HAVE RECEIVED ABOUT THESE FORD TRANSMISSIONS. THANK YOU. *TR

Mileage: 42,000

THIS ISSUE STARTED TO HAPPEN PRETTY MUCH OUT OF NOWHERE. I WAS GOING FROM 2ND GEAR TO 3RD GEAR AND ALL OF A SUDDEN IT SEEMED MY CAR WAS GOING TO STALL. IT STARTED TO SHAKE AND STUDDED VIOLENTLY AND I QUICKLY STEPPED ON THE CLUTCH, TOOK IT OUT OF GEAR, AND PUT IT BACK INTO THIRD. THIS TIME IT WENT AND MOVED FINE BUT AS TIME PROGRESSED IT HAS GOTTEN WORSE. *TR

Mileage: 39,000

ENGINE LIGHT CAME ON EXITING A PARKING GARAGE ON A BUSY EVENING IN HILLY SAN FRANCISCO. SECONDS LATER, THE CAR LOST MOMENTUM AND WOULDN'T GET INTO GEAR, EVEN THOUGH THE GEAR SHIFT WAS IN DRIVE. ALARMING, FOR A 3-YEAR OLD CAR WITH MERELY 43300 MILES THAT HAS BEEN CARED FOR DUTIFULLY SINCE IT'S PURCHASE NEW IN NOV. 2011. MY WIFE AND I, WITH OUR KID AND HIS FRIEND IN THE BACKSEAT, DECIDED TO HEAD HOME, FOREGOING PLANS FOR DINNER, AND CONTINUED TO MAKE OUR WAY TO THE HIGHWAY HOMEBOUND. THE CAR SEEMED TO RUN FINE THROUGH THE CITY STREETS FOR THE NEXT 10 MINS., UNTIL WE NEEDED TO CROSS 2 BUSY LANES TO ENTER THE FREEWAY ONRAMP. AT THAT POINT, THE CAR LOST THE POWER TO SAFELY CROSS THE LANES, WE MISSED OUR ENTRANCE, AND WERE FORCED TO CIRCLE CITY BLOCKS TO RETURN TO THE ONRAMP. THE CAR SEEMED TO REGAIN NORMALCY, AND ACCELERATED TO 55 MPH, BUT THEN, APPROX. 2 MILES LATER, LOST POWER (EVEN THOUGH THE ENGINE WAS REVVING), ACTING AS IF IT WERE NEARLY IN NEUTRAL. THE CAR SEEMED TO SHIFT TO A VERY LOW-POWERED DRIVE. WE WERE IN THE SLOW LANE AND TOOK THE FIRST AVAILABLE EXIT, HAZARDS BLINKING. ONCE ON CITY STREETS, WE PULLED OVER TO THE CURB, AND TRIED TO RE-ENGAGE THE DESIRED GEAR. WE FINALLY CUT THE IGNITION AND RESTARTED THE CAR TO TRY TO LIMP IT OVER TO THE GAS STATION ACROSS THE INTERSECTION AND ACROSS ONCOMING TRAFFIC. WE ARRIVED AT THE GAS STATION, AND CALLED THE FORD ROADSIDE ASSISTANT WHO WAS EXTREMELY POLITE BUT I WON'T GO INTO THE HEADACHE (AND EXPENSE) OF TOWING THE CAR TO A SENSIBLY-LOCATED DEALERSHIP AND GETTING 2 ADULTS AND 2 KIDS BACK TO OUR HOMETOWN SOME 80 MILES AWAY, AT NIGHT. WE FEEL EXTREMELY BLESSED THAT WE EXPERIENCE THESE WORRISOME PROBLEMS WITHOUT INJURY (OR WORSE) TO OURSELVES, OTHERS OR DAMAGE TO PROPERTY. WE ARE NOT SURE IF OUR CONFIDENCE TO DRIVE THE CAR WILL BE RESTORED AFTER READING MANY SIMILAR COMPLAINTS BELOW. WE AWAIT FOR MON. FOR FORD'S ANSWER. *TR

Mileage: 43,300

I AM FILING A COMPLAINT AGAINST A 2012 FORD FOCUS SE. THE CAR HAS BEEN MAKING TRANSMISSION NOISES THAT CANNOT BE RESOLVED FOR QUITE SOME TIME NOW AND WHILE DRIVING ON THE 101 FREEWAY, ALL OF THE INSTRUMENT PANEL LIGHTS CAME ON AND THE ENTIRE CAR COMPLETELY SHUT OFF AND NO CONTROLS WERE WORKING AT ALL ALMOST CAUSING AN INTENSE PILE UP THAT COULD HAVE KILLED MY MOTHER AND I INSTANTLY. WE WERE LEFT IN THE MIDDLE OF THE FREEWAY WITH NOT POWER OF ANY USE OF CONTROLS UNTIL CHP OFFICERS WERE FINALLY BLOCKING TRAFFIC FROM HITTING US. THIS IS THE WORST VEHICLE WE HAVE EVER OWNED AND FORD SHOULD BE ASHAMED FOR BEING NEGLIGENT. *JS

Mileage: 23,000

I HAVE HAD AN ONGOING ISSUE WITH THE TRANSMISSION ALMOST SINCE BUYING THIS TERRIBLE CAR NEW. TRANSMISSION CONSTANTLY SHUDDERS AND JERKS. MOST RECENTLY WAS DRIVING AT ABOUT 60 MPH WHEN THE CAR SUDDENLY LOST ABILITY TO MAINTAIN SPEED. VERY DANGEROUS TIMING AS I WAS ACCELERATING ON TO EXPRESSWAY AND NEEDED THE SPEED TO MERGE. FORD HAS NO ANSWER FOR THIS PROBLEM. SOMEONE WILL BE KILLED IN THESE CARS BECAUSE OF THIS PROBLEM. PLEASE FORCE A RECALL OF THESE CARS NOW! THIS IS TOO COMMON OF A PROBLEM AND NHTSA CAN BE CONSIDERED COMPLICATE WHEN SOMEONE IS KILLED AT THIS POINT GIVEN THE LACK OF ACTION. *TR

Mileage: 55,000

WHILE DRIVING ON THE ROAD THE VEHICLE LOST ALL POWER. WENT FROM 40MPH TO 0. WHEN ABLE TO DRIVE IT AGAIN IT WOULD NOT GO OVER 30 MPH. THE NEXT DAY IT DROVE WITH HESITATION AND JERKING. THEN APPEARED TO RUN SOMEWHAT NORMAL FOR A SHORT TIME (10 MINUTES) AFTER THAT STARTED TO JERK SO VIOLENTLY THAT IF A CAR WAS IN FRONT OF ME I WOULD HAVE HIT IT. AFTER READING UP ON THE FORD FOCUS, THIS PROBLEM SEEMS TO BE CONSISTENT. I AM AFRAID TO DRIVE IT. THIS VEHICLE POSES A DANGER TO NOT ONLY THE DRIVER AND PASSENGERS BUT TO ALL THE OTHER DRIVERS AND VEHICLES ON THE ROAD WITH IT. I DO NOT FEEL SAFE DRIVING IT ON THE FREEWAY. *TR

Mileage: 59,333

I PURCHASED THIS VEHICLE IN NOVEMBER OF 2012 AND WAS NEVER FOREWARNED ABOUT THE ISSUES THEY HAD. THE TRANSMISSION HAS BEEN FIXED NUMEROUS TIMES BUT CONTINUES TO CLIP, SHUDDER, JERK, AND SHAKE. I HAD TO GO TO DURHAM A YEAR AND A HALF AGO AND WAS ALMOST INVOLVED IN A BAD ACCIDENT WHEN THE VEHICLE STARTED TO ROLL BACK ON AN INCLINE WHILE IN DRIVE. I HAVE COME CLOSE TO MANY ACCIDENTS THOUGH DUE TO THIS CAR, MOSTLY BECAUSE THE TRANSMISSION HANGS UP SO BAD. I HAVE TO CONSTANTLY PULL INTO EITHER A PARKING LOT OR THE CENTER TURN LANE WHEN I AM IN HEAVY STOP AND GO TRAFFIC BECAUSE THE TRANSMISSION STOPS PULLING. I NORMALLY HAVE TO TURN THE VEHICLE OFF AND SIT THERE FOR A FEW MINUTES BEFORE IT RESETS ITSELF AND I CAN GO ON MY WAY.RECENTLY I WAS IN THE MOUNTAINS AND THE RPMS KEPT HANGING UP AT 4,000 RPM GOING UP AND DOWN THE PASS. I HAD TO KEEP HITTING THE BRAKES AND HITTING THE GAS IN ORDER TO RESOLVE THIS ISSUE. WITH SEMI TRUCKS BEHIND YOU THIS IS VERY DISCONCERTING. I ALSO WAS STUCK IN HEAVY STOP AND GO TRAFFIC ON THE INTERSTATE IN THE MIDDLE LANE AND THE TRANSMISSION WAS TRYING TO QUIT. LAST YEAR THE SEAT BELT BUCKLE BROKE AND I COULD NOT GET IT TO UNLATCH, THIS PAST SUMMER THE AC WAS NOT BLOWING OUT OF THE VENTS, HAD TO TAKE MULTIPLE TRIPS TO THE SHOP TO GET IT DIAGNOSED, AND EVENTUALLY FIXED BOTH BLEND DOOR ACTUATORS. THE CHROME PLATING STARTED PEELING OFF ON THE STEERING WHEEL THIS PAST YEAR AT ONLY 40,000 MILES AND ALMOST CUT MY HAND MULTIPLE TIMES. IT TOOK THEM TWO TRIES TO FIX THAT. MY GAS MILEAGE IS NOT EVEN WHAT IS ADVERTISED FOR THESE VEHICLES. IN TOWN I GET 22 TO 25 AND ON THE HIGHWAY I GET 26 TO 29 MPG. THIS CAR IS RIDICULOUS! FORD WILL NOT EVEN ACKNOWLEDGE THE ISSUES THAT IT HAS, INSTEAD THE TRANSMISSION IS WITHIN NORMAL OPERATING PARAMETERS, THE REST OF IT WELL AS THE CUSTOMER SERVICE LADY STATED TO ME "ALL CARS HAVE ISSUES". *TR

Mileage: 200

FAULTY POWERSHIFT TRANSMISSION WOULD NOT ENGAGE GEARS PROPERLY CAUSING VEHICLE TO STALL, SHAKE VIOLENTLY, GRIND GEARS, DROP FIRST AND SECOND GEAR WHEN ACCELERATING, NO REVERSE. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SLIPPED OUT OF GEAR. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

TRANSMISSION CONTROL MODULE PROBLEM. UNEXPECTED LOSS OF TRANSMISSION SHIFTING WHILE DRIVING. PROBLEMS WITH SHUDDERING, VIBRATION BETWEEN GEARS AND HESITATION WITH THE TRANSMISSION. ROLLS BACKWARD ON INCLINES LIKE IT IS A STANDARD BUT IT IS AN AUTOMATIC TRANSMISSION. FORD PERFORMED A REFLASH, RELEARN, AND A PINPOINT TEST. TEST FAILED AND FORD REMOVED THE TRANSMISSION AND REPLACED THE CLUTCH AND SEALS ON 11/05/14 PER RECALL14M01. FORD CLAIMED THAT THERE WERE NO OTHER PROBLEMS FOUND WITH THE TRANSMISSION. ON 12/08/2014 THE SHUDDER WAS BACK AND THE CAR BOGGED DOWN TO 30MPH IN A 55MPH HWY. THE SITUATION WAS VERY SCARY AND DANGEROUS. I TOOK THE CAR BACK TO THE DEALER AND OPENED A CASE AT 3:50 PM WITH [XXX], [XXX] AT 1-800-392-3673. FORD REFUSES TO ACKNOWLEDGE THERE IS AN ONGOING PROBLEM THAT WAS NOT FIXED THE FIRST TIME. THE FORD DEALERSHIP IS MAINTAINING FRAUDULENT BUSINESS PRACTICES BY CHARGING $1025.00 TO FIX THE TCM (TRANSMISSION CONTROL MODULE) THAT REMAINS DYSFUNTIONAL AND POTENTIALLY DANGEROUS ON THE ROAD. [XXX] AND [XXX] WITH THE FORD SULLIVAN DEALERSHIP CLAIM THAT THE RECALL IS SEPARATE FROM THIS RELATED TRANSMISSION PROBLEM. THIS WAS MY FIRST AND LAST NEW FORD PRODUCT. ALL THE WAY AROUND THE TRANSMISSION IN THIS AND MANY OTHER FORD FOCUSES IS A MAJOR PROBLEM FOR CONSUMERS AND NHTSA. MANY DEATHS WILL HAPPEN DUE TO FORDS UNWILLINGNESS TO ADDRESS THESE FAULTY TRANSMISSION COMPONENTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

LETTER REGARDING PROBLEMS WITH 2012 FORD FOCUS AND INSUFFICIENT CUSTOMER RESOLUTION OF THOSE PROBLEMS. *SMD THE CONSUMER STATED THE TRANSMISSION WAS SERVICED MULTIPLE TIMED, WITH ONLY SHORT TERM IMPROVEMENT. THE DEALER INFORMED THE CONSUMER, FORD DESIGNED THE TRANSMISSION TO PERFORM AS THE OLD STYLE CLUTCH TYPE TRANSMISSION. FORD WAS ABLE TO IMPROVE THE MPG BY DESIGNING THE TRANSMISSION IN THAT MANNER. THE CONSUMER STATED THE VEHICLE WOULD SURGE AHEAD WITH THE FRONT END OF THE VEHICLE MOVING UPWARD WITH SUCH QUICKNESS, THAT HE QUICKLY HAD TO APPLY THE BRAKE TO AVOID AN ACCIDENT. SECONDLY, WHEN GOING UP A HILL FROM A STOP OR LOW SPEED, THE VEHICLE CHATTERED AND SURGED. *JB

THIS IS AN AUTOMATIC TRANSMISSION. IT CONTINUES TO ROLL BACK WHILE IN DRIVE AND STOPPED ON ANY SIMPLE INCLINE. BROUGHT IT TO DEALERS AND THEY CONTINUE TO SAY THAT THIS IS NORMAL. THIS IS DANGEROUS ISSUE. *TR

Mileage: 15,000

I BOUGHT MY CAR AT 38,000 MILES AS A CERTIFIED PREOWNED FROM A FORD DEALERSHIP. WITHIN 5K MILES, I WAS EXPERIENCING CHATTERING ON TAKE OFF, AND AT LOW SPEEDS (MOSTLY RUSH HOUR) & VERY HARD SHIFTS. I TOOK IT IN, THEY REPROGRAMMED THE CLUTCH, AND SENT ME ON MY WAY WITH MUCH LESS CHATTERING AND ALMOST NO HARD SHIFTS, STILL HORRIBLE IN RUSH HOUR. IN SEPTEMBER, IT STARTED DOING THE SAME THING. I TOOK IT BACK, THEY FIXED IT AGAIN. SENT ME ON MY WAY WITH (AGAIN) SOME IMPROVEMENT, BUT NO SYMPTOMS GONE. I TOOK IT BACK IN OCTOBER, THE SERVICE MANAGER DROVE IT WITH ME, HE SAID THE ITEMS I WAS EXPERIENCING WERE ALL "NORMAL OPERATING CONDITIONS." HE ACTUALLY TOLD ME: "DRIVE IT HARDER, IT WILL PERFORM BETTER." I WAS ALWAYS TAUGHT THAT YOU DON'T RAG ON YOUR CAR AND IT LASTS LONGER. DUMB ADVICE THAT IRRITATED ME. SUNDAY, I WAS DRIVING DOWN A BUSY ROAD (LUCKY IT WAS ON A SUNDAY WITH NO SCHOOL TRAFFIC), AND MY CAR SUDDENLY ACTED LIKE IT WAS IN NEUTRAL. DRIVING DOWN THE ROAD MY CAR STOPS MOVING FORWARD. AFTER THE CAR STOPPED ACCELERATING, I WAS ABLE TO GET IT INTO A PARKING LOT. I PUT IT INTO PARK, THEN DRIVE, PARK, REVERSE, NOTHING. AT THIS TIME, I TURNED IT OFF AND IT WOULD NOT RESTART. I HAD IT TOWED TO THE DEALERSHIP, THE DEALERSHIP SAID IT WAS MY TRANSMISSION CONTROL MODULE. THERE IS LESS THAT 52K MILES ON MY CAR. I'VE HAD THE CAR 8 MONTHS. *JS

Mileage: 43,000

I HAVE RECENTLY HAD AN ONGOING PROBLEM WHERE MY DASH LIGHTS TURN OFF, HEAD LIGHTS TURN OFF, RADIO TURN OFF, AND A MESSAGE COMES ON THE DASHBOARD SAYING "HILL START ASSIST UNAVAILABLE". THE RADIO TURNS BACK ON AFTER ABOUT 20 SECONDS. THE DANGEROUS PART IS WHEN THE SPEEDOMETER SHUTS OFF AND I CANNOT TELL HOW FAST I AM GOING. I HAVE CONTACT THE DEALER ABOUT THIS PROBLEM, AND TAKEN THE CAR IN FOR SERVICE ON THIS AND THEY CLAIM THERE IS NOTHING WRONG WITH THE CAR. I ALREADY HAD A PROBLEM WITH MY TRANSMISSION WHERE I HAD A FULL REPLACEMENT AND THEY ARE REFUSING TO TAKE ANY ACTION REGARDING THIS PROBLEM. THIS VEHICLE IS UNSAFE FOR ANYONE TO DRIVE UNTIL THEY FIGURE THIS OUT. I DONT KNOW WHO ELSE TO CONTACT REGARDING THIS ISSUE SINCE I HAVE GONE TO FORD, THE DEALERS, AS WELL AS INDEPENDENT SHOPS AND THEY ALL CLAIM THEY CANT FIND A PROBLEM. *JS

Mileage: 29,000

IT HAS HAPPENED A FEW TIMES WHEN I START THE CAR AND GO INTO REVERSE OR DRIVE I CANNOT TURN THE STEERING WHEEL. IT TAKES A MINUTE AND THEN I CAN TURN THE WHEEL. I STOPPED AT WAYNE AKERS FORD AND THEY SAID IT MIGHT BE THE ELECTRONICS FOR MY POWER STEERING. THEY WERE SURPRISED IT IS HAPPENING SO SOON. THEY SAID TO BRING IT BACK FOR SERVICE ON A WEEKDAY WHEN MORE STAFFING. *TR

Mileage: 48,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SHIFTED FROM DRIVE INTO NEUTRAL AND SHIFTED BACK INTO DRIVE INDEPENDENTLY. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

Mileage: 79,000

THIS CAR HAS BEEN HORRIBLE SINCE THE 1ST WEEK I BOUGHT IT BRAND NEW OFF THE SHOWROOM FLOOR. THE CAR SHUDDERS AS I GO IN REVERSE, OR IF I PRESS DOWN ON THE ACCELERATOR FROM A STOP. I'VE BEEN IN AND OUT OF THE FORD REPAIR PLACE MORE TIMES THEN I COULD COUNT. THEY HAVE REPLACED THE WHOLE CLUTCH ASSEMBLE WITH NO IMPROVEMENT. IN FACT IT HAS ACTUALLY GOT WORSE, AND NOW I DO NOT FEEL SAFE IN MY VEHICLE. I WILL GO TO ACCELERATE ACROSS AN INTERSECTION AN IT WILL SHUDDER, DOES NOT MOVE, AND MAKES GRINDING NOISES. I HAVE CONTACTED THE DEALERSHIP, AND THEY WANT TO REPLACE THE CLUTCH ASSEMBLY AGAIN. HOWEVER THEY COULD NOT PROMISE ME THAT THIS WOULD RESOLVE THE PROBLEM. I ONLY HAVE 18,000 MILES ON THIS CAR AND I ABSOLUTELY HATE IT! ON TOP OF ALL OF THIS THEY CAN NOT EVEN GET ME IN TO REPAIR IT BECAUSE THERE ARE SO MANY FOCUS' THAT ARE HAVING THE SAME PROBLEM THEY ARE BOMBARDED AND MY APPOINTMENT WILL BE SOME TIME IN 1/15!!!!!!!!!!!!!!!!!!!! *TR

Mileage: 25

THE CAR GOES INTO NEAUTRAL WITH NO WARNING LOOSE ALL POWER AND THREE MONTHS LATER IT DOES NOT GO INTO REVERSE AND LOST GEARS WE HAD TO PAY OUT OF POCKET SOMEONE GOING TO GET HURT THIS CAR NEEDS A RECALL ON TRANSMISSION BEFORE SOMEONE GETS HURT BAD THERE IS SO MANY COMPLAINTS ON TRANSMISSION. *TR

Mileage: 62,382

WHILE DRIVING, THE VEHICLE LOSES POWER. THE ENGINE IS RUNNING, BUT THERE IS NO POWER TO THE DRIVETRAIN. THERE IS NO REVVING ? JUST A LOSS OF POWER. THE FIRST TIME THIS HAPPENED, IT WAS ALONG A BACK ROAD. THERE WAS NO WARNING, THE CAR JUST STARTED SLOWING DOWN. MY DAUGHTER BRAKED AND CAME TO A STOP ? THANKFULLY AS THERE WAS NO TRAFFIC. SHE PUT THE CAR IN PARK, THEN BACK INTO DRIVE. THE CAR WENT INTO REVERSE. SHE PUT IT BACK IN PARK THEN TRIED DRIVE AGAIN AND THIS TIME IT DID GO BACK INTO DRIVE. SHE WAS THEN ABLE TO MOVE FORWARD UNDER POWER. THE VEHICLE WORKED FINE FOR THE NEXT WEEK. THE SECOND TIME IT HAPPENED WAS IN THE EVENING. AGAIN, THE CAR JUST STARTED TO LOSE POWER. IT WOULD NOT GO OVER 45 MPH AND SHE HAD TO PULL TO THE SIDE OF THE ROAD. SHE STOPPED AND A FRIEND?S DAD CAME TO HELP. HE GOT IT MOVING FORWARD FOR ABOUT 1.5 MILES; THEN THE ?CHECK ENGINE? LIGHT CAME ON AND THE D ON THE DASHBOARD FLASHED RED. THEN THE CAR STOPPED COMPLETELY. HE PUT IT IN PARK AND TURNED THE VEHICLE OFF. HE WAITED A FEW SECONDS AND TRIED TO TURN THE CAR ON. IT WOULD NOT TURN OVER, THERE WAS NOTHING. SINCE THIS WAS AT NIGHT, WE HAD TO LEAVE THE VEHICLE WHERE IT WAS. THE NEXT MORNING, WHILE WAITING FOR THE TOW TRUCK, I DECIDED TO TRY AND START IT. IT DID START. THE "CHECK ENGINE" LIGHT WAS OFF AND THERE WAS NO OTHER WARNINGS FLASHING. IT WAS LIKE IT CLEARED ITSELF. I PUT THE CAR IN DRIVE AND THE CAR MOVED FORWARD AS IF NOTHING WAS WRONG. I HAD IT TOWED TO THE FORD DEALERSHIP IN CASE THIS PROBLEM WAS RELATED TO THE OTHER TRANSMISSION ISSUES. I EXPLAINED WHAT HAPPENED AND THEY SAID THEY WOULD TRY TO REPLICATE THE PROBLEM. ACCORDING TO THE TECHNICIAN SINCE THE ?CHECK ENGINE? LIGHT WAS NO LONGER LIT, AND ALTHOUGH THEY PUT IT ON THE COMPUTER, THE CODES THAT WERE THERE LED THEM NOWHERE. THEY CLEARED THE CODES AND TRIED FOR ANOTHER DAY TO NO AVAIL. *TR

Mileage: 60,000

I HAVE BEEN EXPERIENCING INCREASING HESITATING AND SHUDDERING FROM MY TRANSMISSION WHEN ATTEMPTING TO ACCELERATE. AT TIMES, I HAVE EXPERIENCED HIGH ENGINE REVS WITH VERY LITTLE POWER TO THE WHEELS. I CAN NO LONGER RELY ON THE TRANSMISSION TO DELIVER THE ENGINE POWER TO THE WHEELS WHEN I NEED IT. I HAVE HAD SEVERAL INCIDENTS WHERE I'VE EXPERIENCED LOSS OF POWER WHEN ATTEMPTING TO MANEUVER THE VEHICLE INTO THE FLOW OF TRAFFIC. THIS PRESENTS A VERY REAL SAFETY HAZARD TO THE DRIVER. I WENT TO MY DEALERSHIP IN RESPONSE TO THE LETTER FROM FORD AND WAS TOLD THAT THE PARTS ARE ON NATIONAL BACK-ORDER. I WAS TOLD THAT THIS WAS NOT A SAFETY ISSUE AND WOULD NEED TO CONTINUE TO DRIVE MY VEHICLE UNTIL PARTS WERE AVAILABLE. AT THIS POINT, I HAVE PARKED THE CAR AND HAVE MADE OTHER ARRANGEMENTS UNTIL I CAN GET IT SERVICED. FORD MUST OWN UP TO THE FACT THAT THIS IS A SERIOUS SAFETY ISSUE AND ISSUE A FACTORY RECALL. *TR

Mileage: 17,100

PURCHASED THIS VEHICLE USED FROM FORD/NISSAN DEALER. TRANSMISSION MAKES GRINDING NOISE CONSTANTLY. DEALER SAYS THIS IS "NORMAL AND WITHIN SPECS" WHICH IS HARD TO BELIEVE. I CAN PROBABLY LIVE WITH THE NOISE FACTOR BUT CAR SHIFTING IS ALSO ERRATIC AND JERKY. WHEN MERGING INTO TRAFFIC AND SPEEDING UP CAR WILL "BOG DOWN" BEFORE UPSHIFTING TO FASTER GEAR AND THEN MAKES HIGH REVVING SOUND. PURCHASED THIS VEHICLE TO REPLACE OUR FAMILIES SECOND VEHICLE AND WAS ALSO TO BE USED BY MY DAUGHTER. DON'T FEEL SAFE HAVING HER DRIVE THIS. DRIVING SAFELY IN TODAYS WORLD IS ALREADY A CHALLENGE BUT WHEN YOU HAVE TO ALSO ADJUST YOUR DRIVING AND SITUATIONAL THINKING TO COMPENSATE FOR THIS VEHICLES ABNORMALITIES, IT MAKES THIS FORD FOCUS AN ACCIDENT WAITING TO HAPPEN. VERY DISAPPOINTED WITH THIS VEHICLE AND VERY HARD TO BELIEVE THAT THIS WAS DESIGNED TO PERFORM THIS WAY AND THAT FORD HAS NO FIX OR REVISION TO CORRECT THIS ISSUE. *TR

Mileage: 18,000

CAR IS SHUDDERING, VIBRATING, ROLLING BACKWARDS ON INCLINES, STUTTERING BAD GAS MILEAGE AT LOW SPEEDS BETWEEN 0 AND 20 MILES PER HOUR. THE CAR HAS BEEN IN 4 TIMES TO THE DEALER BEGINNING ON 5/3/12 THROUGH 11/14/13 IT HAS BEEN REPROGRAMMED 3 TIMES AND A NEW TRANSMISSION REPLACED IT WHICH HAS SOLVED THE PROBLEM TEMPORARILY BUT STARTS HAPPENING AGAIN. WHEN DRIVING IN OR PULLING OUT INTO TRAFFIC BECAUSE THE CAR EITHER HESITATES SO BAD OR JUST WONT MOVE FOR A FEW SECONDS. NEEDLESS TO SAY THERE HAVE BEEN MANY CLOSE CALLS. THE DEALER HAS BEEN PROACTIVE IN WORKING WITH ME HOWEVER THIS IS NOT A DEALER ISSUE THIS IS A MANUFACTURERS ISSUES. *TR

Mileage: 1,837

TO WHOM IT MAY CONCERN, I AM A VERY UNHAPPY CUSTOMER WITH A CAR THAT I HAD PURCHASED FROM YOUR COMPANY. THE CAR IS NOT RELIABLE WHAT SO EVER AND I CAN'T TRUST IT WITH ANYTHING! I HAVE ALWAYS WANTED THE NEWER MODEL FOCUS AND WHEN I FINALLY HAVE THE MONEY TO AFFORD ONE I AM EXTREMELY DISAPPOINTED. I HAVE NEVER HAD THIS MANY ISSUES WITH A CAR AND THIS IS ONE OF THE NEWEST CARS I HAVE YET BOUGHT. I HAVE MISSED 8 DAYS OF WORK THIS YEAR JUST BECAUSE THE CAR HAS ITS OWN GAMES TO PLAY.THE CAR HAS ALMOST COST ME MY LIFE A FEW TIMES DUE TO THE JERKING ON THE ENGINE THAT YOU GUYS FEEL IS NORMAL. WHEN I GO TO MAKE A TURN THE CAR JERKS SO MUCH SOMETIMES THAT IT'S JUST MAKES IT BEFORE I GET SMASHED. THIS CAR IS HORRIBLE AND I THINK THAT IT IS SO WRONG THAT THERE IS SO MUCH WRONG WITH THIS CAR YET YOU STILL KEEP IT ON THE MARKET. ONE DAY THIS CAR IS NOT GOING TO GO WHEN I PUSH THE GAS AND I WILL GET SERIOUSLY INJURED. I HAVE COMPLAINED TO SERVICE MANY TIMES ABOUT THIS ISSUE AND THEY SIMPLY SAY? ?WELL JUST PUSH THE GAS A LITTLE HARDER? I'M SORRY MAYBE THE CAR SHOULD SIMPLY GO CONSIDERING ITS MAIN FUNCTION IS TO DRIVE!!! THIS IS ONE OF THE MOST DISAPPOINTING, NONFUNCTIONAL, AND DEPRECIATIVE VEHICLE I HAVE EVER BOUGHT IN MY LIFE. I WILL NEVER BUY A FORD AGAIN IF SOMETHING CANNOT BE DONE. SO THANK YOU SO MUCH, INSTEAD OF ME SAVING FOR COLLEGE I NOW GET TO SAVE UP TO BUY ANOTHER CAR BECAUSE I WAS WRONG ABOUT THIS CAR BEING DEPENDABLE. THANK YOU SO MUCH FOR ALL THE HARDSHIP YOUR POOR MANUFACTURING HAS CAUSED ME AND MY WALLET. I REALLY SO HOPE SOMEONE CAN BE OF ASSISTANCE AND CORRECT THIS ISSUE BECAUSE IF NOT YOU WILL SURELY BE LOSING A CUSTOMER ALONG WITH ME POSTING THIS TO SOCIAL MEDIA IN THE MONTHS TO COME IF SOMETHING IS NOT RESOLVED. I FIGURED IF YOU GUYS DON'T CARE ENOUGH ABOUT MY WELL BEING THEN THE WORLD MUST KNOW. *TR

Mileage: 65,000

WHEN DRIVE THE TRANSMISSION JUMPS AND SPUTTERS BEEN IN FORD AUTO CENTERS MANY TIMES AND WHEN I CALL ALL I AM TOLD US THIS IS NORMAL. *TR

Mileage: 60,000

I IN JUNE 2012 I TOOK THE CAR IN TO COMPLAIN THAT IT WAS STALLING, JERKING AND SHUDDERING. IT APPEARED THAT THE PROBLEM WAS FIXED UNTIL SEVERAL MONTHS LATER WHEN IT BEGAN TO STALL, JERK AND SHUDDER AGAIN. I HAVE SINCE TAKEN THE CAR IN 2013 AND 2014 COMPLAINING THAT THE CAR CONTINUED TO ACT THE SAME WAY. I RECEIVED A LETTER FROM FORD IN MAY 2012 ADVISING THAT WE MAY EXPERIENCE ROUGH OR JERKY AUTOMATIC TRANSMISSION SHIFTS AND THAT THEY HAD A "FIX." I AGAIN RECEIVED A LETTER IN AUGUST 2014 ADVISING THAT THEY ARE AWARE THAT IT MAY BE POSSIBLE FOR THE POWERSHIFT 6-SPEED AUTOMATIC TRANSMISSION TO EXHIBIT EXCESSIVE TRANSMISSION CLUTCH SHUDDER DURING LIGHT ACCELERATION AND IT MAY BE CAUSED BY FLUID CONTAMINATION OF THE CLUTCH DUE TO LEAKING TRANSMISSION SEALS. THE LETTER STATES THAT IF THE VEHICLE'S CLUTCH, TRANSMISSION INPUT SHAFT SEALS, OR TRANSMISSION SOFTWARE CALIBRATION REQUIRE SERVICE OR REPLACEMENT THEY WILL SERVICE THE TRANSMISSION AS NECESSARY FREE OF CHARGE. WHEN I TOOK THE VEHICLE TO MY LOCAL FORD DEALERSHIP I WAS ADVISED THAT IT MAY BE A SIMPLE UPDATE TO THE COMPUTER SOFTWARE. THIS PROBLEM HAS BEEN ONGOING SINCE A YEAR AFTER I BOUGHT THE CAR AND I FEEL VERY UNSAFE, AS IT TRIES TO STALL WHEN PARKED AT A LIGHT OR WHEN I'M DRIVING AT LOW SPEEDS, SUCH AS WHEN I AM MOVING THROUGH A FOUR WAY STOP SIGN. I FEEL THAT ONE DAY I MAY HAVE AN ACCIDENT BECAUSE THE CAR WILL NOT TAKE OFF AND THE CAR BEHIND ME WILL REAR END ME; OR, WORSE, IT MAY ACCELERATE TOO QUICKLY CAUSING ME TO HIT THE CAR IN FRONT OF ME OR A BARRIER. *TR

Mileage: 15,576

VEHICLE SHUDDERS/JERKS WHEN ACCELERATING FROM STOP AT SLOW TO MODERATE SPEED. THIS OCCURRED MULTIPLE TIMES. IT CONTINUES TO OCCUR AFTER MULTIPLE REPAIRS. *TR

Mileage: 25,000

ISSUE 1: THE VEHICLE IS ON ITS THIRD CLUTCH IN THE 2 YEARS SINCE PURCHASE AND CONTINUES TO HAVE TRANSMISSION ISSUES. WHEN APPLYING GAS IT STUTTERS, LURCHES, OR RESPONDS AS IF NOT TAKING GAS. THIS WEEK: THREE TIMES TURNING FROM STOP SIGN LEFT, RIGHT FROM STOP SIGN, AND RIGHT FROM PARKING LOT. APPLY GAS TO ACCELERATE AND VEHICLES STUTTERS, PAUSES, AND STALLS FOR A MOMENT. TWO OF THE THREE, PARTICULARLY ONE CAME CLOSE TO RESULTING IN AN ACCIDENT. THIS ALSO OCCURRED ON A BUSY HIGHWAY TURNING RIGHT AT A STOP SIGN ON OCT 27. IT HAS OCCURRED DOZENS OF TIMES PRIOR TO THE TRANSMISSION REPAIR EVENTS AND NOW IS STARTING TO RECUR, WITH MORE NG A STALLING/LURCHING THAN A STUTTERING. FORD IS FULLY AWARE OF THESE ISSUES. I AM TAKING IT IN FOR REPAIRS AGAIN BUT FEEL IT IS UNSAFE AND WANT THE CAR RETURNED. ISSUE 2: THE VEHICLE ACHIEVES FAR BELOW THE ADVERTISED MPG. THEY ADVERTISE 27 AND IT GAINS 22.5 AT BEST. CURRENTLY LESS THAN 22. FORD IS FULLY AWARE OF THIS ISSUE AND STATES THAT THEY CANNOT DO ANYTHING. I HAVE BEEN COMPLAINING FOR 18 MONTHS OR MORE. *TR

Mileage: 8,850

I OWN A 2012 FORD FOCUS SEL THAT HAS HAD MULTIPLE TRANSMISSION ISSUES ALONG WITH AN ELECTRICAL PROBLEM RELATING TO THE STEERING WHEEL AND A BATTERY FAILURE. THE VEHICLE HAS HAD ISSUES ACCELERATING THROUGH 1ST GEAR WHICH WAS EVIDENT BY EXTREME SHUDDERING AND SHAKING OF THE VEHICLE. THIS HAD PUT ME INTO DANGEROUS SITUATIONS NUMEROUS TIMES WHEN TRYING TO MERGE ONTO FREEWAYS AS THE VEHICLE HESITATED TO GET UP TO SPEED IN TIME. MY TRANSMISSION WAS REPLACED AT 9,562 MILES IN SEPT. 2013. THE SHUTTERING AND ACCELERATION PROBLEMS RECURRED AT 21,904 MILES IN SEPT. 2014 AND FORD RAN A SYSTEM UPDATE TO 'FIX' THE PROBLEM. THEY ALSO REPLACED THE STEERING WHEEL FOR ELECTRICAL PROBLEMS AT THIS TIME. THE ACCELERATION ISSUES CONTINUED FOR THE NEXT MONTH AND THE CLUTCH WAS FINALLY REPLACED IN OCT. 2014. A COUPLE WEEKS LATER THE BATTERY WAS DEAD 3 SUNDAYS IN A ROW AND WAS ALSO REPLACED. FORD HAS NOT BEEN ABLE TO REASSURE ME THAT THESE TRANSMISSION ISSUES WILL NOT BE ON-GOING. I CONTINUOUSLY READ OTHERS ACCOUNTS ONLINE STATING THEY ARE HAVING THE SAME ISSUES I AM HAVING, AND IN MANY CASES THEIR DEALERSHIPS ARE IGNORING THE ISSUES AND MAKING EXCUSES. PLEASE LOOK INTO THIS MATTER. *TR

Mileage: 9,562

IN MAY OF 2012 MY CAR HAD THE TRANSMISSION COMPLETELY REPLACED AFTER BEING IN THE SHOP FOR 6 WEEKS. THE CRUISE CONTROL WOULD STICK ON AND NOT SHUT OFF. THE POWER WINDOWS AND AIR CONDITIONER BOTH DECIDED NOT WORK AT THE SAME TIME. I HAVE HAD THE STRUTS REPLACES BEFORE 10,000 MILES. THE GAS MILEAGE GOES FROM 14 MPG TO 33MPG RANDOMLY. THE CAR LIKES TO ROLL BACK AND NOT GO INTO GEAR WHEN DRIVING. I REPLACE TIRES EVERY 6 MONTHS BECAUSE THE CAR EATS MY TIRES UP. MY FAVORITE PROBLEM IS LOOSING POWER WHEN DRIVING. I HAVE KEPT ALL PAPERS REGARDING THE CAR IN THE SHOP. MY FIRST YEAR OF OWNING THE FOCUS FORD PAID FOR MY RENTAL CAR TO BE DRIVEN 17,000 MILES DUE TO MY CAR BEING IN THE SHOP. I HAVE ASKED FOR HELP WITH THIS CAR FOR 2 YEARS WITH FORD TO BE TOLD I NEED TO LEARN TO DRIVE. I AM DRIVING A CAR KNOW THAT COMPLETELY LOOSES POWER ALL THE TIME AND THE TRANSMISSION STICKS. I HAVE HAD TO WAIT 3 WEEKS FOR AN APPOINTMENT ON NOV 3 TO GET THESE ISSUES LOOKED AT. MY CAR IS FAR FROM SAFE AND I HAVE EXPRESSED TO FORD I FEEL THIS CAR IS GOING TO KILL ME. I SPENT 30,000 MILES DRIVING THIS CAR WHEN IN FACT I SHOULDN'T HAD. THE DEALERSHIP CAN NEVER FIND A PROBLEM ON MY CAR. THE GAS ALSO CAN ONLY PUT 10 CENTS OF GAS AT A TIME IN OR GAS LIKES TO POUR OUT FROM THE BOTTOM. SOMETIMES THE GAS KNOZZLE CAN'T FIT IN THE GAS TANK BECAUSE IT CLOSES UP. ONCE AGAIN FORD COULDN'T FIND A PROBLEM. I CALL THE DEALERSHIP AND FORD CUSTOMER CARE EACH TIME THERE IS A PROBLEM. *TR

Mileage: 5,000

WHILE DRIVING, VEHICLE ENGINE TEMPERATURE CLIMBED DRASTICALLY AND IMMEDIATELY. UPON CLOSER INSPECTION, COOLANT LEVEL IN ENGINE WAS DANGEROUSLY LOW. 2 WEEKS LATER, COOLANT LEVEL LOW AGAIN. NO VISIBLE LEAKS IN SYSTEM. *TR

Mileage: 38,000

TRANSMISSION SHAKES AND GRINDS. CAR ROLLS BACKWARDS ON HILLS. FORD SAYS THIS IS NORMAL BEHAVIOR BUT HAVING A CAR ROLL BACKWARDS ON HILLS WITH AN AUTOMATIC TRANSMISSION IS A SAFETY CONCERN. *TR

Mileage: 31,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON FIVE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE POWER TRAIN AUTOMATIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

Mileage: 119,000

WHILE MERGING ONTO THE FREEWAY MY CAR WOULD NOT ACCELERATE. I PUSHED THE GAS PEDAL TO THE FLOOR AND THE RPMS SHOT UP BUT CAR WOULD NOT ACCELERATE. FINALLY AFTER ALMOST BEING HIT BY OTHER CARS IT SHOT OFF LIKE A ROCKET. AFTER MULTIPLE INCIDENTS OF JERKING AND NOT ABLE TO ACCELERATE RANDOMLY I TOOK IT TO FORD AND THE CLUTCH WAS REPLACED IN APRIL 2014. NOT LONG AFTER, IT STARTED DOING THE SAME THING EXCEPT WORSE. I TOOK IT BACK TO FORD AND WAS TOLD THE TRANNY TEST RESULTS CAME BACK NORMAL AND THAT A MOTOR MOUNT WAS MISSING OR LOOSE. THEY KEPT IT FOR 3 DAYS TO FIX THE MOTOR MOUNT. THE CAR IS NOW WORSE AND TODAY THE CHECK ENGINE LIGHT CAME ON AND CAR HAD VERY LITTLE POWER. GOING TO TAKE IT BACK TO FORD AND HOPEFULLY THEY WILL FIX IT THIS TIME. MY GAS MILEAGE IS ONLY 20.1 MPG. ANOTHER PROBLEM WAS THAT MY ENTIRE SYNC SYSTEM WENT OUT AND HAD TO BE REPLACED IN AUGUST 2014, COSTING ME $1093.00. IT STARTED MESSING UP BY HAVING A VERY LOUD POPPING/CRACKLING NOISE THAT WOULD START RANDOMLY EVEN WHEN CAR WAS OFF. IT WAS VERY SCARY WHEN IT WOULD SUDDENLY START MAKING THE LOUD NOISE WHILE I WAS DRIVING AND ALMOST CAUSED ME TO WRECK AT ONE POINT. *TR

Mileage: 40,000

IT HAS BEEN HAPPENING EVER SINCE I GOT THIS CAR. I HAVE TAKEN IT TO THE DEALERSHIP FOUR TIMES AND THEY 'CAN NEVER DUPLICATE IT' OR TELL ME THAT IT IS NORMAL. MY CAR SHUDDERS AND MAKES A LOUD GRINDING NOISE WHEN IT SHIFTS FROM 1ST-2ND GEAR. IT IS VERY ANNOYING AND STALLS WHEN I TRY TO TAKE OFF. IF I WOULD HAVE KNOWN THIS WAS GOING TO HAPPEN I WOULD HAVE NOT PURCHASED THIS CAR. WHAT THE REAL KICKER IS I TOOK IT IN LAST MONTH SAME SONG AND DANCE. 'IT'S NORMAL' THEN I RECEIVE A LETTER IN THE MAIL SAYING THAT I GET AN EXTENDED WARRANTY ON MY TRANSMISSION... WELL IF THEY THINK/KNOW THAT IS THE PROBLEM WHY HAS NO ONE NO ONE EVER CHECKED THIS? *TR

THE TRANSMISSION IN OUR FOCUS STUTTERS AND GRINDS WHEN SHIFTING FROM 1ST GEAR TO 2ND. *TR

Mileage: 30,000

ENGINE STALLED AND SHUTDOWN WHILE DRIVING WITH LOSS OF CONTROL. ENGINE ALSO REV'ED UP DOWN WITHOUT ACCELERATION AND DECELERATION WHILE DRIVING AND TRACTION WARNING CONTROL LIGHT CAME ON. CAR WAS DRIVEN TO NEARBY PARKING LOT WHERE IT COMPLETELY SHUTDOWN. CAR NEEDED TO BE TOWED TO DEALER, AS IT COULD NOT BE DRIVEN SAFELY. FORD DEALER IDENTIFIED THE PROBLEM AS A DTC CODE U0101 OR SIMPLY A BAD TCM(TRANSMISSION CONTROL MODULE). TCM WAS REPLACED ON THE TRANSMISSION AND PAID BY OWNER, DESPITE THIS PART BEING RECALLED BY FORD ON OTHER FORD FOCUS MODELS, AS FOLLOWS: FOCUS POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) RECALL NUMBER: 13V523000 RECALL DATE: 10/30/2013 PROBLEM SUMMARY: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2012-2014 FOCUS ELECTRIC VEHICLES MANUFACTURED SEPTEMBER 15, 2011, THROUGH AUGUST 23, 2013. IN THE AFFECTED VEHICLES, A POWERTRAIN CONTROL MODULE SOFTWARE PROBLEM MAY RESULT IN A STALL-LIKE CONDITION. CONSEQUENCE: AN UNEXPECTED LOSS OF POWER WHILE DRIVING INCREASES THE RISK OF A CRASH. CORRECTIVE ACTION: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE POWER CONTROL MODULE, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN BY LATE NOVEMBER 2013. FORD'S RECALL CAMPAIGN NUMBER IS 13S09. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. THIS RECALL AFFECTS VEHICLES MANUFACTURED BETWEEN 09/15/2011 AND 08/23/2013. *TR

Mileage: 85,500

WHILE DRIVING MY CAR, IT OFTEN HESITATES WHEN SHIFTING, TURNING, ACCELERATING, OR DECELERATING. I HAD IT "REPAIRED" AT A FORD DEALERSHIP, WHICH INCLUDING REPLACING THE ENTIRE CLUTCH, IN MARCH 2014. THE PROBLEM CONTINUED WITH ADDED LOUD NOISES AND GRINDING/SHUDDERING. I RETURNED IT TO A DEALERSHIP, WHERE THE CLUTCH WAS REPLACED AGAIN IN JULY 2014. THE CAR WAS FINE FOR AWHILE, BUT AFTER 200 MILES, STARTED HAVING THE SAME ISSUES AS BEFORE. THE DEALERSHIP REPLACED THE CLUTCH AGAIN IN SEPTEMBER 2014. ON MY 4TH CLUTCH, AND IT CONTINUES TO HAVE THE SAME PROBLEMS. I LACK CONFIDENCE IN FORD THAT THEY CAN FIX THE PROBLEM AND I AM CONTINUOUSLY CONCERNED THAT MY CAR MAY HAVE UNEXPECTED PROBLEMS CAUSING SERIOUS SAFETY CONCERNS. *TR

Mileage: 19,146

ON-GOING ISSUES WITH THE TRANSMISSION SHUDDER, JERK, CHOKING AT LOWER SPEEDS ESPECIALLY AT ABOUT 15 MPG TO 40 MPG. THERE HAS NOT BEEN AN ACCIDENT YET BUT MANY CLOSE CALLS. DURING STOP AND GO TRAFFIC, OR MAKING A TURN FROM A STOPLIGHT, OR IN A CONSTRUCTION ZONE WHERE SPEEDS ARE SLOWER - DRIVING THIS VEHICLE BECOMES AN ISSUE. THERE ARE TIME WHEN THE CAR WILL NOT MOVE EVEN WITH THE GAS PEDAL PUSHED, IT JERKS AND CHUGS UNTIL THE TRANSMISSION KICKS IN CAUSING A DELAY IN ACCELERATION, OR IT CHOKES AS IF IT WILL DIE ON THE SPOT. THESE ARE ALL OPPORTUNITIES TO CAUSE AN ACCIDENT OR TO BE HIT BECAUSE YOU CANNOT GET YOUR CAR TO MOVE. IN DETROIT TRAFFIC IS BRUTAL - THEY DO NOT STOP FOR ANYTHING. I PURCHASED THE VEHICLE IN MAY OF 2012 - I ONLY HAVE 21,000 MILES ON THE VEHICLE ( CURRENTLY 10/15/14). I CANNOT TRADE IT IN SINCE THE VEHICLE VALUED SO LOW. I CANNOT SELL IT SINCE NO ONE WILL BUY A VEHICLE THAT DRIVES THE WAY IT DOES. FORD HAS PROVIDED A 7 YR. 100,000 MILE WARRANTY FOR THE TRANSMISSION BUT THAT IS OF NO SATISFACTION TO ME. NO ONE KNOWS WHAT THE WEAR AND TEAR WILL BE AS THE CAR AGES AND SOMEONE DIES BECAUSE OF IT. THESE VEHICLES NEED TO BE SERIOUSLY ADDRESSED. I DON'T DRIVE THE VEHICLE MUCH BECAUSE I DO NOT FEEL SAFE - YOU CANNOT PREDICT HOW MUCH WORSE IT IS GOING TO DRIVE ON ANY GIVEN DAY. DEALER REPAIRS DO NOT FIX THE PROBLEM, IT NEVER GOES WAYS AND THE CAR BEHAVES BADLY EVERY DAY - THROW IN A MAJOR MELTDOWN FOR THE REALLY BAD DAYS. *TR

CLUTCH CHATTER AT LOW SPEED, START OFF AND SHIFTING FROM 1ST TO 2ND, ONLY SEEMS TO DO IT AFTER ITS WARM OR UNDER A LOAD. *TR

Mileage: 71,754

DRIVING DURING VERY HEAVY MORNING RUSH HOUR TRAFFIC (AT APPROX 25 MPH). CAR BEGAN TO SHUDDER/HESITATE VERY BAD AND WOULD NOT ACCELERATE - I WAS ABOUT TO GET ONTO THE INTERSTATE. THE CHECK ENGINE LIGHT CAME ON AND I WAS ABLE TO LIMP THE CAR THE REMAINING FEW MILES TO THE OFFICE. THE CHECK ENGINE LIGHT STAYED ON IN THE AFTERNOON ON THE DRIVE HOME. WAS ABLE TO PLUG IN MY OWN OBD COMPUTER AND RECEIVED THE CODE P0902 (CLUTCH ACTUATOR CONTROL CIRCUIT LOW). NEXT DAY, STARTED CAR AND THE CHECK ENGINE LIGHT IS OFF AND CAR DROVE FINE. HAVE APPOINTMENT FOR 10/15 TO TAKE CAR TO DEALERSHIP BUT FEAR THAT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON THEY WILL BE UNABLE TO "RECREATE THE ISSUE" AND WILL NOT FIX IT. I HAVE ALREADY HAD THIS CAR IN MULTIPLE TIMES FOR TRANSMISSION RESET, BUT THIS OCCURRENCE WAS BY FAR THE WORST. HAD I BEEN TRYING TO PULL OUT INTO TRAFFIC, THERE WOULD HAVE BEEN AN ACCIDENT BECAUSE THE CAR STOPPED ACCELERATING. I HAVE PRINTED THE CODE DESCRIPTION ALONG WITH THE SYNC VEHICLE HEALTH REPORT I RAN PROVING THAT THE CHECK ENGINE LIGHT WAS ON. HOPEFULLY, THIS (ALONG WITH THE CODE INFORMATION I PULLED MYSELF) WILL BE ENOUGH FOR THE DEALER TO TAKE THIS SERIOUSLY AND FIX THE PROBLEM. *TR

Mileage: 59,500

PURCHASED VEHICLE NEW FROM GOLDEN CIRCLE FORD, JACKSON TN. I HAVE MADE COMPLAINTS TO FORD CORPORATE ABOUT THE TRANSMISSION AND TREMENDOUS SHUDDER, LOOSING POWER AND NOT SHIFTING INTO LOWER GEARS. AREA REP ADVISED FOR ME TO GET ANOTHER OPINION FROM DEALER 100 MILES FROM ME AND HE WOULD CALL BACK BUT HE NEVER DID. LOCAL SERVICE DEPARTMENT SAYS SHUDDER IS NORMAL AND SERVICE MANAGER HAS SAME VEHICLE THAT DOES THE SAME. TELLS ME THIS IS THE WAY TRANSMISSION IS MADE TO GET GOOD GAS MILEAGE. I WAS RECENTLY REAR-ENDED B/C MY VEHICLE STALLED AND WOULD NOT ACCELERATE. I TOOK IT IN AGAIN, AFTER BODY REPAIRS MADE, THEY TOLD ME, "NORMAL, JUST THE WAY IT IS". WHILE SITTING AT INTERSECTION STOPPED, LIGHT TURNED GREEN, I ACCELERATED, VEHICLE STALLED, WAS HIT. OTHER PARTY ASSUMED LIABILITY BUT ASKED WHY I DID NOT GO AHEAD AND MOVE. MY CAR DID WHAT IT DOES CONSTANTLY. RPM'S REV UP TO 3500 ONCE VEHICLE DECIDES TO TAKE OFF. RETIRED ON FIXED INCOME, THIS WAS TO BE LAST VEHICLE. AFRAID TO PICK UP GRANDCHILDREN AND TRANSPORT THEM. WHERE DO I GO FROM HERE? USING HUSBANDS BIG TRUCK TO GO PLACES WHICH IS VERY HARD FOR ME TO DO. WE HAVE BEEN DOING BUSINESS WITH GC SINCE 1984 AND EXTREMELY DISAPPOINTED IN RESPONSE. THIS CAR SHOULD NOT BE ON THE ROAD. IN THE EVENT I HAVE A MORE SERIOUS ACCIDENT, PLEASE LOOK INTO WHY FORD WOULD NOT RECALL THIS VEHICLE. IF THEY RODE IN IT, THEY WOULD NOT WANT THEIR FAMILY MEMBERS USING IT. THIS ISSUE HAS CHANGED MY WAY OF TRAVEL AND DEPENDENCY. I SAY A PRAYER EVERY TIME I GET IN IT. I ASK FOR PROTECTION AND SAFE RETURN TO MY SPOUSE, 5 CHILDREN AND 11 GRANDCHILDREN. PLEASE HELP!!! WHAT DO I DO?? *TR

Mileage: 22,100

I PURCHASED THIS FORD ON SEPT 22, 12... IT HAD 83 MILES ON IT.. I AM THE ONLY OWNER. SINCE THEN ITS BEEN IN THE DEALER FOR SERVICE OVER 10 TIMES. I AM ON MY (3)THIRD CLUTCH SYSTEM TO STOP THE SHUTTER AND LOUD NOISES IT MAKES. THE LAST CLUTCH WAS INSTALLED ON SEPT 23, 14. AND AFTER A WEEK ITS BACK TO ITS SAME JERKING/SHUTTERS AND THE NOISE IS LOUD WHEN YOU MAKE TURNS. ITS REALLY NICE WHEN I TRY TO GET A BUYER TO TEST DRIVE IT. I PRAY IT DOES NOT MAKE A NOISE DURING THE TEST DRIVE. AND, THE FRONT SHOCK SUSPENSION MADE CRUNCHING NOISES AT LOW SPEEDS ON UN-EVEN ROAD SURFACE. (LIKE DRIVING IN AND OUT OF DRIVE WAY AND IN PARKING LOTS). AND, THE WAY TO FIX THE FRONT SUSPENSION.... THE FORD SERVICE TIGHTEN THE FRONT END DOWN. AND. BELIEVE ME YOU FEEL EVERY IMPACT OF THE BUMPS. FORD PUT OUT A PAPER THAT THE SERVICE PEOPLE GAVE US THE 1ST TIME WE WHEN IT. THE CAR NEEDS TO LEARN YOUR DRIVING PATTERNS. AND THE MOST RESENT ONE IS THE CAR MIGHT DRIVE LIKE A MANUAL/STANDARD CAR- WITH JERKS.. AND MAKE NOISE. THIS IS THE TRANSMISSION. THIS WOULD BE NICE TO HAVE THIS INFO. HANDED TO ME BEFORE I PURCHASED THE AUTO AND THEN I COULD MAKE A GOOD CHOICE IS THIS PURCHASE. BUT THE INFORMATION WAS GIVEN TO ME WHEN I HAD ISSUES WITH THE FORD. ANY, BUYER READ OTHER DRIVERS COMMENTS. AND, IF YOU REALLY LIKE TO BUY THE FORD FOCUS. GET THE MANUAL ONE. IT HAS NO.... ISSUES BECAUSE YOU SHIFTING MANUAL TRANSMISSION. AND NOT HAVE THE ISSUES WITH THIS AUTO CLUTCH. AND, THE 2013 TO 2014 HAVE THE SAME ISSUES AS THE 2012. FORD JUST CAN'T GET THE PROBLEMS FIXED OR THEY DON'T WANT TO CORRECT THE ISSUES ON THE FOCUS.. *TR

Mileage: 20,000

FOR SEVERAL MONTHS I NOTICED SIGNIFICANT SHUTTERING OF THE TRANSMISSION WHEN ACCELERATING FROM A STOP INTO LOW GEARS. TOOK THE CAR TO DEALERSHIP FOR REPAIR, PER WARRANTY EXTENSION PROVIDED BY FORD (FIELD SERVICE ACTION NUMBER 14M01). SEVERAL DAYS AFTER THAT COMPLETED SERVICE, THE ENGINE LIGHT TURNED ON -- AND WAS ON AND OFF OVER A PERIOD OF APPROXIMATELY ONE WEEK. THE CAR ALSO PERIODICALLY JERKED FORWARD UNEXPECTEDLY WHILE ACCELERATING IN LOW GEARS, AND THE SAME UNEXPECTED MOVEMENT HAPPENED OCCASIONALLY WHEN IN REVERSE. I MADE A FOLLOW UP SERVICE APPOINTMENT DURING THIS TIME. THEN TWO DAYS BEFORE THE SERVICE APPOINTMENT, AFTER FILLING THE CAR WITH GAS, THE ENGINE WOULD NOT START. WHEN TURNING THE KEY IN THE IGNITION, THE CAR SHUTTERED VIOLENTLY WITH A GREAT DEAL OF NOISE. AFTER CALLING A TOW TRUCK AND RESTING THE CAR FOR APPROXIMATELY ONE HOUR, THE TOW TRUCK DRIVER WAS ABLE TO GET THE ENGINE STARTED -- COMMENTING THAT FIRST AND REVERSE GEARS FELT UNSTABLE AND UNSAFE. CAR HAS SINCE BEEN TOWED TO THE DEALERSHIP FOR A SECOND ROUND OF SERVICE. PROBLEM AND SOLUTION ARE YET TO BE DETERMINED. *TR

Mileage: 40,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED SLOWLY ON OCCASION. OTHER TIMES, THE RPMS WOULD RACE AND THE VEHICLE WOULD JERK FORWARD. THE DEALER STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER WAS NOT ABLE TO REPROGRAM THE COMPUTER TO INSTALL THE NEW PART AND HAD TO RE-INSTALL THE OLD PART. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS TAKEN TO THE DEALER A FOURTH TIME TO HAVE THE NEW PART INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE SENSORS INTERMITTENTLY ILLUMINATED FOR THE BRAKE ASSIST AND PARKING AIDE. IN ADDITION, WHILE MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL LOCKED INTERMITTENTLY MORE THAN ONCE. THE CONTACT ALSO STATED THAT THE CLOCK INTERMITTENTLY SHORTED OUT AND THE TIME DISPLAY WAS INCORRECT. THE DEALER PROVIDED AN INTERIM REMEDY AND SUGGESTED THAT THE CONTACT TURN OFF THE GPS. THE INTERIM FIX REMEDIED THE FAILURE AS LONG AS THE CONTACT USED THE FEATURE TO DISABLE THE GPS AUTO CLOCK MANUALLY EACH TIME. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

TRANSMISSION SHUDDER. REBUILT 3 TIMES. SOFTWARE RESET 5 TIMES. TRANSMISSION COMPUTER REPLACED 1X. STILL SHUDDERS, DRIFTS BACK WHEN ON A HILL, JERKS INTO GEAR SUDDENLY. SERVICE STATION ADVISED ME WHEN THEY REPLACED THE COMPUTER (NOT UNDER WARRANTY) THAT THE SHUDDER AND OTHER CHARACTERISTICS WERE NORMAL FOR THE TRANSMISSION AND DID NOT DO ANYTHING ABOUT IT. THIS BEGAN WHEN I PURCHASE THE CAR IN SPRING OF 2012 AND IS STILL AN ISSUE NOW AT ABOUT 82,0000 MILES. MOST OF THE WORK WAS DONE WHILE UNDER THE NORMAL WARRANTY. THE LAST SERVICE, WHEN THEY REPLACED THE COMPUTER WAS DONE IN SEPTEMBER 2014. THE TRANSMISSION IS NOT OPERATING NORMALLY AND SEEMS DANGEROUS AT TIMES WHEN IT JERKS INTO GEAR OR ROLLS BACK WHEN AT A STOP. *TR

Mileage: 500

THIS WAS THE FIRST TIME MY SERVICE ENGINE SOON CAME ON. THE TRANSMISSION WAS SLAMMING INTO EVERY GEAR. I WAS STUCK IN 3RD GEAR REVVING AT APPROXIMATELY 3500 RPM GOING 30 MPH. I WAS ABLE TO DRIVE THE CAR HOME. THE DAY AFTER I TOOK INTO SPIKES FORD WHERE THE PROBLEM WAS THEN FIXED ON 08-11-14. I PICKED UP THE CAR AND DROVE HOME. 2 HOURS LATER AS I'M ENTERING A HIGHWAY TO GO TO WAL-MART, THE CAR LURCHED FORWARD, RPM'S FLEW WAY ABOVE 6000 AND CAR SPED UP FOR A SECOND THEN SLOWLY DECLINED DOWN TO 30 ON THE HIGHWAY!! THE CHECK ENGINE LIGHT CAME ON AGAIN. I DROVE THE CAR TO THE DEALERSHIP AND THEY FELT THE PROBLEM SO THEY TOOK THE CAR YET AGAIN. NEXT DAY THEY CALLED AND SAID THEY FIXED IT. ANOTHER 3 HOURS LATER, CHECK ENGINE LIGHT CAME ON AND THEY REFLASHED IT FOR THE 3RD TIME IN A 4 DAY PERIOD. CHECK ENGINE LIGHT CAME ON AGAIN SO I DECIDED TO TAKE IT TO BOGGUS FORD. I TOOK IT TO BOGGUS FORD AND WITHIN 3 DAYS THE CAR WAS OUT FROM THE SHOP. ALL WAS WELL UNTIL LATER ON IN THE NIGHT, THE CHECK ENGINE LIGHT CAME ON. I TOOK IT ONCE LAST TIME FURIOUS ALREADY WITH THE CAR AND ONCE AGAIN SAID IT WAS FIXED. I DROVE TO SCHOOL AND AS I WAS FINDING A PARKING SPOT, THE CHECK ENGINE LIGHT CAME ON. RIGHT AFTER, A MESSAGE SAID, "TRANSMISSION HOT" PULL OVER SAFELY. ANOTHER MESSAGE CAME ON AND SAID, "WAIT 7 MINUTES". EMBARRASSED THAT MY BRAND NEW FOCUS WAS DOING THIS I LET IT COOL OFF. A SALESMAN WE WORKED WITH, WAS KIND ENOUGH TO PICK UP MY CAR AND I FROM SCHOOL. WE TOOK IT BACK TO THE DEALER WHERE WE THEN TALKED TO A SERVICE MANAGER. THE SERVICE MANAGER, LAUGHED ABOUT OUR SITUATION AND SAID AS LONG AS WE DRIVE SLOWLY THE CAR WILL CONTINUE TO HEAT UP AND SAID THAT FORD KNOWS ABOUT THIS. I TOLD HIM, I ALMOST RAN OVER OTHER STUDENTS, AND HE JUST CONTINUED TO SAY AS LONG AS YOU DRIVE SLOWLY, IT WILL KEEP DOING THAT. THE CHECK ENGINE LIGHT COMES ON AND OFF NOW, BUT TRANSMISSION STILL SHIFTS HARD. *TR

Mileage: 29,550

TRANSMISSION MALFUNCTIONS CAUSING LONG DELAY/HESITATION WHEN SHIFTING AND SLOW/DELAYED ACCELERATION. NOTICEABLE SHUDDERING AND VIBRATION WHEN SHIFTING BETWEEN GEARS AND OCCASIONAL HARD, PRONOUNCED SHIFT CHANGES CAUSING DRIVER AND PASSENGERS TO LUNGE. THIS CREATES VERY DANGEROUS DRIVING CONDITIONS MAINLY BECAUSE IT'S DIFFICULT TO CONTROL THE ACCELERATION OF THE VEHICLE. THE CHECK ENGINE LIGHT COMES ON AND A WARNING MESSAGE APPEARS IN THE DASH STATING 'TRANSMISSION MALFUNCTION SERVICE NOW' THIS EVENT OCCURRED THE FIRST WEEK OF VEHICLE OWNERSHIP (I PURCHASED THE VEHICLE BRAND NEW JANUARY 2012). AT THAT TIME THE DEALER RECALIBRATED THE TRANSMISSION AND IT'S BEEN PERFORMING SATISFACTORILY UNTIL RECENTLY. THIS EVENT HAS NOW OCCURRED ON FOUR OTHER OCCASIONS WITH THE MOST RECENT EVENT OCCURRING ON 9/30/2014. THE 9/30/2014 EVENT WAS THE MOST DANGEROUS AND SEVERE SO THE VEHICLE IS NOW AT THE DEALERSHIP FOR SERVICE. *TR

Mileage: 1,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE AUTOMATIC TRANSMISSION WAS UNABLE TO SHIFT INTO DIFFERENT GEARS. THE VEHICLE WAS TOWED AND TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT A PART KNOWN AS THE "FORK" FELL WITHIN THE TRANSMISSION AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. UPDATED 12/17/14*LJ

Mileage: 86,000

THE AUTOMATIC TRANSMISSION SHIFTING IS HORRIBLE WITH EXCESSIVE SHUDDERING AND LURCHING. *TR

Mileage: 32,000

I PURCHASED A USED 2012 FOCUS RECENTLY AND A FEW DAYS LATER ON 9/22/14 I WAS DRIVING AROUND 50 MPH WHEN THE RPMS JUST SHOT UP. I LET OFF THE GAS AND PRESSED DOWN ON IT AGAIN AND THE ENGINE REVVED UP BUT AGAIN THE CAR DID NOT RESPOND. I PULLED OVER TO THE SHOULDER AND TRIED TO CHANGE THE GEAR TO NEUTRAL, THEN REVERSE, THEN BACK TO DRIVE AND EACH GEAR DID NOT RESPOND TO THE GAS. AFTER SHUTTING THE CAR OFF I TRIED TO START IT UP AGAIN AND THE CAR WOULD NOT START. THE TRACTION CONTROL LIGHT AND THE MESSAGE "HILL START ASSIST NOT AVAILABLE" CAME ON. AFTER LETTING THE CAR SIT FOR A FEW MINUTES IT STARTED UP AND DROVE FINE FOR THE REST OF THE DAY. TWO DAYS LATER THE SAME THING HAPPENED ON THE FREEWAY AND I HAD TO CROSS THREE LANES OF HIGHWAY TRAFFIC WITHOUT BEING ABLE TO ACCELERATE. AFTER LETTING THE CAR SIT FOR A MINUTE THE CAR STARTED BACK UP AND DROVE FOR ABOUT A MINUTE AND THEN THE SAME THING HAPPENED AGAIN. THE CHECK ENGINE LIGHT ALSO CAME ON THIS TIME AND STAYED ON. I MANAGED TO GET TO SCHOOL ALTHOUGH A LITTLE LATE. ON MY WAY HOME THE ISSUE OCCURRED MULTIPLE TIMES. THE FIRST TIME THE CAR WAS JERKING FORWARD AND LOOSING THE GEAR AND THEN JERKING FORWARD AGAIN. THE ISSUE OCCURRED A FEW MILES FROM MY HOUSE AND THIS TIME THE CAR WOULD NOT START UP ON MULTIPLE ATTEMPTS LIKE IT HAD PREVIOUSLY. I DISCONNECTED THE BATTERY THINKING THAT WOULD HELP RESET WHATEVER WAS STUCK BUT WHEN THE BATTERY WAS CONNECTED BACK UP THE CAR STILL WOULD NOT START. AFTER LOOKING OVER FUSES AND DISCONNECTING AND RECONNECTING THE BATTERY MULTIPLE TIMES THE CAR FINALLY STARTED BACK UP AND I WAS ABLE TO MAKE THE LAST FEW MILES TO MY HOME. THE CAR IS VERY UNSAFE TO DRIVE AND I WAS ALMOST REAR ENDED ON THE FREEWAY WHEN I HAD TO PULL OFF TO THE SHOULDER WITHOUT POWER TO THE DRIVE TRAIN. THE CAR HAS ALSO BEEN MAKING A GRINDING NOISE WHEN SHIFTING BETWEEN GEARS SINCE THE FIRST DAY. *TR

Mileage: 55,000

CAR STUTTERS AND DOES NOT SHIFT. SEVERE SHAKING AND LOSS OF CRUISE SPEED IS EFFECTED. THE CAR DOES NOT ACCELERATE PROPERLY AND SEEMS TO LOSE SPEED WHILE DRIVING. I AM SCARED TO LET MY DAUGHTER DRIVE THIS CAR AND ONLY HAVE OWNING IT FOR SEVERAL MONTHS IT HAS BEEN IN THE SHOP ONCE AND GOING BACK AGAIN. THERE IS NO APPARENT FIX FOR THIS PROBLEM AND THEY WILL NOT DO ANYTHING ABOUT IT. THE CLUTCH WAS REPLACED AND REPROGRAMMED AND THIS DID NOTHING TO FIX THE ISSUE. *TR

Mileage: 42,000

AT A STOP LIGHT CAR IN DRIVE BRAKES LOCK, SHIFT GEAR LOCKS. MESSAGE APPEARS TRANSMISSION NOT IN PARK. CAR TAKES AT LEAST 5 TO 10 MINUTES TO TURN BACK OVER TO START UP. CAR STALLS TO GO INTO DIFFERENT SPEEDS, ACCELERATES WHEN TURNING A CORNER. *TR

Mileage: 58,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE WENT INTO NEUTRAL GEAR. THE CONTACT HEARD A LOUD BANGING SOUND FROM THE UNDERCARRIAGE BEFORE THE VEHICLE WENT BACK INTO GEAR. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS BROUGHT IN FOR REPAIR AND SERVICE UPDATES WERE PERFORMED FOR THE TRANSMISSION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. ..UPDATED 10/15/14 *BF THE CONSUMER STATED THE VEHICLE WAS NOT REPAIRED BECAUSE THE PROBLEM COULD NOT BE DUPLICATED. UPDATED 4/1/2015 *JS

Mileage: 40,000

THE ENGINE LIGHT CAME ON WHILE DRIVING, SAYING CHECK TRANSMISSION. THE TRANSMISSION IS NOT SHIFTING THE CAR SHAKES OR VIBRATE WHEN THE PEED CHANGE. *TR

AT RANDOM TIMES THE CAR WILL JUST SHUT OFF LEAVING A COASTING VEHICLE DOWN THE HIGHWAY, OR LEAVE YOU STALLED OUT IN THE MIDDLE OF AN INTERSECTION. IF YOU LEAVE IT SIT FOR 30MIN-1HOUR IT MAY RESTART. IF YOU PRESS THE ACCELERATOR IT WAS NOT RESPOND. AFTER A COUPLE MINUTES THE VEHICLE WILL RECOVER FROM A ROUGH IDLE AND TRY TO LUNGE FORWARD EVEN WHEN VEHICLE IS IN PARK. PROBLEM: TRANSMISSION CONTROL MODULE. *TR

Mileage: 46,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE SHOOK AND JERKED. THE CONTACT ALSO STATED THAT THE VEHICLE REVVED AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,100. THE VIN WAS NOT AVAILABLE.

Mileage: 60,100

IT DOES NOT SHIFT CORRECTLY. SLOW AND SLUGGISH TO SHIFT. VERY JERKY. ESPECIALLY AT LOWER GEARS. JERKS FORWARD WHEN NOT EXPECTING IT. HAVE TAKEN IT BACK TO DEALER TWICE. HAD A NEW CLUTCH PUT IN. WAS GOOD FOR A DAY OR TWO. DOING IT AGAIN!!!! THIS CAR SHOULD BE RECALLED & RETURNED TO OWNERS ONLY WHEN THIS IS FIXED. FORD KNOWS THIS EXPERIMENT DID NOT WORK & IT IS TIME TO MAKE IT RIGHT. I WORK HARD FOR MY MONEY & THIS EXPERIENCE HAS LEFT ME VERY UNHAPPY. I WAS SOOO HAPPY TO GET A NEW CAR. NOW I AM LEFT WITH THIS. AS A SINGLE WORKING MOTHER, I WAS APPALLED THAT I WAS NOT INFORMED ABOUT THIS TRANSMISSION BEING MANUAL HYBRID UNTIL I TOOK IT IN FOR SERVICE. THIS IS FRAUDULENT SALEMANSHIP FROM FORD. *TR

Mileage: 53,683

DRIVING IN HEAVY TRAFFIC ON A LIMITED ACCESS HIGHWAY, THE TRANSMISSION APPARENTLY SHIFTED INTO NEUTRAL, AND WOULD NOT RESPOND TO SHIFT LEVEL ACTION [SHIFTING FROM 'DRIVE' TO 'SPORT' MODES]. I WAS ABLE TO COAST TO A STOP ON THE SHOULDER. AFTER SHUTTING OFF THE ENGINE, AND WAITING A FEW MINUTES I RESTARTED AND THE CAR DROVE NORMALLY. THE CAR DROVE NORMALLY FOR THE NEXT TWO DAYS. ON THE THIRD DAY, THE SAME FAILURE. AFTER RESTARTING, I TURNED AROUND AND IT FAILED AGAIN [200 YARDS FROM THE PREVIOUS FAILURE]. THE CAR WAS TOWED TO A DEALER'S SERVICE DEPARTMENT, AND IS WAITING FOR INSPECTION. *TR

Mileage: 56,000

I WAS DRIVING HOME WHEN A LIGHT MESSAGE ON MY DASH CAME ON SAYING "HILL START ASSIST NOT AVAILABLE" AND THE CAR LOST COMPLETE POWER TO THE WHEELS, MOTOR REVVED BUT I WASN'T GOING ANYWHERE. I TRIED PUTTING IN A SPORT MODE TO SEE IF COULD SHIFT VIA TOGGLE SWITCH, BUT STILL NO GEARS. I GOT TO THE SIDE OF THE ROAD AND MY CHECK ENGINE LIGHT WAS ON AND TRACTION CONTROL LIGHT WAS ON. I SHUT THE CAR OFF HOPING IT WOULD RESET SOMETHING, BUT ONCE DID THAT THE CAR WOULDN'T START, I HAD POWER AND ALL BUT WHEN TURNED KEY TO START NOTHING HAPPENED. IT'S SITTING AT THE DEALER NOW. I CHECK SOME MARK II FOCUS FORUMS AND THIS SEEMS TO BE A VERY COMMON ISSUE AND WHEN TAKING TO DEALERSHIP NOTHING IS BEING DONE. *TR

Mileage: 54,125

ON AUGUST 24TH, WHEN DRIVING ON A MAJOR HOUSTON HIGHWAY AT 64MPH, I LOST ALL DRIVE-TRAIN POWER. MY CHECK ENGINE LIGHT AND DRIVE STATUS INDICATOR IMMEDIATELY STARTED BLINKING, AND I HAD NO RESPONSE FROM MY THROTTLE. I WAS SIMPLY COASTING. THANKFULLY, I WAS ABLE TO SAFELY TAKE AN EXIT RAMP AND PULL INTO A RELATIVELY SAFE LOCATION OFF THE MAJOR HIGHWAY. I WAITED SOME TIME WITH THE CAR SHUT OFF, AND AFTER STARTING IT BACK UP, THE CEL CLEARED ITSELF AND CAR WAS FUNCTIONAL AGAIN AFTER LEAVING MY CAR AT TOMBALL FORD FOR A WEEK, THE DEALERSHIP WAS UNABLE TO DUPLICATE THE ISSUE, AND FOUND NO RECORD OF THE CEL IN THE SYSTEM. I WAS FORCED TO PICK THE CAR BACK UP FROM THE DEALERSHIP, AND UPON REPEATED INQUIRIES FROM MY WIFE AS TO WHETHER OR NOT THE CAR WAS SAFE TO DRIVE, THE SERVICE TECHNICIANS WOULD NOT TELL HER IT WAS SAFE. ON SEPTEMBER 7TH, ONLY A FEW SHORT DAYS AFTER PICKING THE CAR BACK UP, THE SAME THING HAPPENED AGAIN DURING BUSY WEEKEND TRAFFIC WITH MY PREGNANT WIFE AND BABY DAUGHTER IN THE CAR. I HAD THE CAR TOWED TO MY HOUSE, AS THE DEALERSHIP WAS CLOSED (IT WAS A SUNDAY). UPON STARTING THE CAR LATER THAT DAY IN MY DRIVEWAY, THE CEL AGAIN, CLEARED ITSELF. I DROPPED THE VEHICLE OFF AT THE DEALERSHIP AGAIN, AND THE SERVICE ADVISER INFORMED ME, THAT ONCE AGAIN, THEY ARE UNABLE TO DUPLICATE THE FAILURE. THIS CAR HAS NOW SHUT-DOWN TWICE ON ME, WITH MY FAMILY IN THE CAR, ON VERY BUSY HOUSTON HIGHWAYS. I FEEL INCREDIBLY UNSAFE DRIVING THIS VEHICLE, AND QUESTION MY DEALERSHIP'S ABILITY TO FIX THE ISSUE AFTER THEY WILLINGLY ADMITTED THEY'VE "NEVER SEEN THIS FAILURE BEFORE." I MANAGED TO RECORD THE TRANSMISSION FAILURE ON VIDEO, WHICH CAN BE SEEN HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=JHXELGQMK1M. *TR

Mileage: 44,000

FORD FOCUS TITANIUM HATCHBACK (2012) HAS TRANSMISSION/CLUTCH PROBLEMS. FORD SERVICE DEPT. HAS "FIXED" OVER THREE TIMES WITH NO RESULT. LEAK BETWEEN ENGINE AND TRANSMISSION, ALS LEAK. AT ONE POINT THE SERVICE CHANGE WAS PUT ON HOLD DUE TO PARTS BEING UNAVAILABLE. FORD REFUSED TO PROVIDE RENTAL CAR OR AND EXTRAS TO HELP WITH THE INCONVENIENCE. *TR

Mileage: 34,161

MY CAR SHUDDERS VERY BAD TAKING OFF FROM A STOP AND ALMOST COMES TO A COMPLETE STOP THEN TAKES OF LIKE YOU HAVE JERKED IT INTO GEAR ITS MAKES A HORRIBLE NOISE IN AND OUT OF THE CAR AND WILL CONTINUE TO DO THIS UNTIL YOU LET THE CAR COOL DOWN FOR A LONG TIME. ITS BEEN REPAIRED ONCE BUY FORD AND NOW THERE TELLING ME THERE'S NOTHING ELSE THEY CAN DUE FOR ME BECAUSE ITS IN SPEC. *TR

Mileage: 71,000

MULTIPLE INSTANCE HAVE OCCURRED STARTING IN 2013 REGARDING SHUDDERING WITH THE CAR ON ACCELERATION. IT HAPPENS WHEN STARTING FROM A STOPPED POSITION OR EVEN JUST TRYING TO ACCELERATE WHILE DRIVING. IT HAS CAUSED SOME DANGEROUS SITUATIONS, THE LATEST OCCURRENCE WAS WHEN I WAS TRYING TO GET ON THE FREEWAY AND THE CAR WOULDN'T ACCELERATE. THE PERSON BEHIND ME WAS REALLY UPSET ABOUT IT AND STARTED TAILGATING ME. HE WAS SO CLOSE WE COULD HAVE REACHED OUT AND TOUCHED HIS CAR. I COULD NOT GO FASTER, AS HARD AS I TRIED BY PUSHING ON THE GAS. WHEN I WAS FINALLY ABLE TO GET UP TO SPEED, THE CAR CONTINUED TO FOLLOW ME WAY TOO CLOSELY FOR SEVERAL MILES BEFORE FINALLY TURNING OFF THE FREEWAY. THE CLUTCH ASSEMBLY ON MY CAR HAS BEEN REPLACED TWICE FOR TWO DIFFERENT ISSUES. THE LAST TIME I TOOK THE CAR IN ( APRIL 2014), I WAS TOLD THAT THE SHUDDERING IS OCCURRING BUT DOES NOT FALL IN THE PARAMETERS SET OUT BY FORD, SO THERE WAS NOTHING THEY COULD DO. THEY SAID IF IT GOT WORSE, TO BRING IT BACK. EVERY TIME I HAVE TAKEN IT IN, IT HAS BEEN A HASSLE AND VERY STRESSFUL FOR OUR FAMILY. *TR

WHILE COMING TO A STOP AT AN INTERSECTION. A WARNING MESSAGE APPEARED STATING THE "HILL ASSIST" IS NOT FUNCTIONING. WHEN THE LIGHT TURNED GREEN AND I GAVE IT GAS THE CAR WOULD NOT MOVE AND THE ENGINE RPM RAN UP. THE CAR WOULD NOT MOVE IN DRIVE, REVERSE OR STANDARD. I TURNED THE CAR ENGINE OFF THINKING IT MIGHT RESET ITSELF. INSTEAD, WHEN I TURNED THE KEY NOTHING HAPPENED. IT WOULD ALSO NOT SHIFT OUT OF PARK. I WAS BLOCKING TRAFFIC IN THE ONLY LANE OPEN TO ALLOW CARS TO PROCEED STRAIGHT. THE RIGHT LANE WAS CLOSED DUE TO ROAD CONSTRUCTION AND I WAS BLOCKING THAT ROAD CREW. SEVERAL TIMES I NEARED RECEIVING A REAR END COLLISION. THE DEALERSHIP REPAIR SHOP TELLS ME THE TRANSMISSION CONTROL MODULE MALFUNCTIONS AND NEEDS REPLACED AT A COST OF $1300.00. I FIND THAT CURIOUS AS THE CAR IS ONLY 2 YEARS OLD AND THERE WAS RECALL ISSUES ON THAT MODULE FOR OTHER 2012 FOCUS. THAT RECALL SIMPLY INVOLVED FORD RE-PROGRAMMING THE MODULE. *TR

Mileage: 100,300

SHUTTERS/ GRINDING NOISE/ TUGS AND JOLTS AT LOW SPEEDS AND UP HILLS. WHEN IN BUMPER TO BUMPER TRAFFIC MESSAGE ON DASH, OVERHEATING TRANSMISSION PULL OVER WAIT 8 MINUTES. *TR

HAD AN ISSUE WITH THE VEHICLE SUDDENLY SHAKING, SHUDDERING VIOLENTLY, AND BEING UNABLE TO ACCELERATE BEYOND 40-35 MPH. I WOULD ATTEMPT TO ACCELERATE AND IT WOULD OPERATE AS THOUGH IN NEUTRAL. THE VEHICLE WOULD THEN KICK IN AND REV UP TO 6-7000 RPM AND STILL NOT ACCELERATE. THEN IT WOULD FINALLY FEEL AS THOUGH IT HAD DOWNSHIFTED BUT WOULD NOT GO ABOVE 40 MPH. I TOOK IT IN TO THE DEALERSHIP TO BE LOOKED AT. THEY APPLIED THE LATEST COMPUTER UPDATES AND CHECKED FLUIDS. THEY TOLD ME THE VEHICLE HAD A SHIFTING FORK CODE (DCT), AND THAT IT WOULD NEED TO BE REPLACED- YET THE VEHICLE WORKED FINE AFTER THE COMPUTER WAS UPDATED. IF THERE WAS A SHIFTING FORK ISSUE, THEN IT WOULDN'T MAGICALLY DISAPPEAR FOR A PERIOD OF TIME AFTER A COMPUTER UPDATE AND COME RIGHT BACK. THE VEHICLE OPERATED FINE FOR SEVERAL HOURS WITH NO ISSUES. THEN I FELT THE TRANSMISSION 'HITCH', AND THE CHECK ENGINE LIGHT AGAIN CAME ON. I WAS LITERALLY 2 BLOCKS FROM THE SAME DEALERSHIP I TOOK IT TO EARLIER THAT DAY, SO I TOOK IT BACK IN. THEY SAID THE SAME CODES APPEARED, BUT THAT THEY WOULD ATTEMPT THE COMPUTER UPDATE AGAIN. THE VEHICLE AGAIN SEEMED TO WORK FINE. THEN I WAS DRIVING ON A BACKROAD HIGHWAY DUE TO MY FEAR OF THE VEHICLE ACTING UP WHILE ON THE MAIN HIGHWAY AND HAVING MY SMALL CHILDREN WITH ME. THE CAR AGAIN ACTED UP AND WENT FROM 65 TO 35 RAPIDLY AND REFUSING TO ACCELERATE AND ACTING AS THOUGH IT WAS IN NEUTRAL. THE TRANSMISSION WOULD OCCASIONALLY CATCH, BUT WOULD NOT GO FASTER THAN 35 MPH IN A 65 MPH AREA. THIS COULD CAUSE A POTENTIALLY FATAL ACCIDENT, AND I CANT HELP BUT WONDER IF THERE AREN'T ANY FATAL ACCIDENTS THAT CAN BE ATTRIBUTED TO THIS. I SEE THAT MANY OTHERS REPORT THE SAME EXACT ISSUE I HAVE. *TR

Mileage: 99,059

VEHICLE ROLLS BACKWARD WHILE AT A STOP, I DID NOT REALIZE I WAS ROLLING AND BUMPED THE CAR BEHIND ME WHILE AT A STOP LIGHT. GRADE AT STOP LIGHT IS 99% LEVEL GROUND. HAS CONSISTENTLY ATTEMPTED TO ROLL BACKWARDS AT ALL STOPS THEREAFTER, DEALER HAS SERVICED ISSUE MULTIPLE TIMES WITH NO RESULT. *TR

Mileage: 2,147

ONGOING ISSUE WITH THE TRANSMISSION, EVEN AFTER 3 "FIXES" AT A FORD SERVICE CENTER. TRANSMISSION HESITATES, JERKS, AND SHUDDERS IN GEARS 1 THROUGH 3 PRIMARILY, SOMETIMES HARD ENOUGH TO SPILL A DRINK. SLOW SPEEDS AND STOP AND GO SPEEDS RESULT IN HORRIBLE DRIVING CONDITIONS AS THE JERKS/SHUDDERS GET WORSE. IT FEELS UNSAFE TO DRIVE THE VEHICLE. FOR EXAMPLE, I'LL BE PREPARING FOR A LEFT TURN ACROSS TRAFFIC (WITH MORE THAN ENOUGH TIME TO TAKE THIS TURN), AND THE HESITATION WILL BE SO BAD THAT IT'S UNCLEAR IF I'LL MAKE THE LEFT OR GET HIT BY ONCOMING TRAFFIC FIRST. TRANSMISSION HAS NOW MOVED ON TO A GRINDING SOUND, JERKING MOTION, SOUNDS AS IF SOMETHING'S GETTING STUCK. EACH TIME I'VE TAKEN THE CAR INTO THE SHOP, IT RUNS WELL FOR A COUPLE OF WEEKS, AND THEN STARTS THE SHAKING AND HESITATING AGAIN. SLOWLY THE RESULTS COME BACK, AT FIRST SUBTLE SO YOU DON'T THINK TO RUSH TO THE SHOP TO DO SOMETHING ABOUT IT AGAIN (IT COSTS MONEY EACH TIME YOU HAVE TO TAKE IT), AND COME A COUPLE MONTHS THE CAR IS BACK TO HEAVY JERKING AND GRINDING. I FEEL EXTREMELY UNSAFE IN THE VEHICLE, IT'S UNCLEAR IF I'LL MAKE IT PROPERLY ACROSS TRAFFIC AT TIMES, OR BE ABLE TO MAKE TO DESTINATIONS ON LOG CAR RIDES. *TR

MY WIFE PURCHASED OUR FOCUS AUGUST 2012. SHORTLY THERE AFTER WE NOTICED THE CAR SHAKING AND SHUTTERING. WE TOOK THE CAR TO THE DEALER TWO TIMES EACH TIME IT WAS PUT ON A COMPUTER AND GIVEN BACK TO US. THE SECOND TIME WE WERE TOLD THAT'S HOW FORD MADE THIS VEHICLE THERE WAS NOTHING MORE THAT COULD BE DONE.(WOODY SANDERS FORD). THE CAR ONLY HAS 9000 MILES ON IT AND STILL DRIVES LIKE CRAP. *TR

Mileage: 500

CAR BEGAN TO SHUDDER AND BOG DOWN AS I MOVED FORWARD. THEN SLIPPED GOING INTO 2ND. WHEN GIVEN A GOOD AMOUNT OF GAS THE CAR HESITATED AND SLAMMED INTO GEAR. *TR

Mileage: 60,828

I CANNOT GIVE EXACT DATES AND MILEAGE BECAUSE THIS PROBLEM HAS BEEN FORM THE GET GO AND GOTTEN PROGRESSIVELY WORSE RECENTLY. THE CAR USED TO SIMPLY STRUGGLE TO GO FORM A STOP OR LOW SPEED. WE HAD THE TRANSMISSION REPROGRAMMED BUT THAT DID NOT HELP. IT CONTINUES TO ACT IN THAT MANNER BUT NOW HAS GOTTEN DANGEROUS TO DRIVE. WE BOUGHT THE CAR NEW AND IT IS DRIVEN FROM GEORGETOWN, KY TO CINCINNATI 5 DAYS A WEEK FOR WORK. IT NOW HAS ROUGHLY 105,000 MILES ON IT, THOUGH THAT MAY BE JUST A LITTLE HIGH. THE CAR IS NOW LOSING POWER, NOT SHUTTING DOWN BUT LOSING POWER. IT IS HAPPENING AT SLOW SPEED AND AT HIGHWAY SPEED. MY WIFE HAS REPORTED IT HAS NEARLY CAUSED HER TO HAVE AN ACCIDENT ON MORE THAN ONE OCCASION. WE HAVE SPENT OVER $1100 TRYING TO FIX IT BASED ON WHAT THE DEALERSHIP IS TELLING THE "CODES" SAY IS WRONG BUT THE PROBLEM PERSISTS. I AM AFRAID THIS CAR WILL CAUSE AN ACCIDENT AND HURT SOMEONE OR WORSE IT WE CONTINUE TO DRIVE IT. WE CANNOT AFFORD TO PUT ANY MORE MONEY INTO IT, TRADE IT IN, OR STOP USING IT. I HAVE SEEN COUNTLESS COMPLAINTS ABOUT THIS VEHICLE AND I HAVE TO WONDER WHY THERE HAS NOT BEEN A MANDATORY RECALL TO REPLACE THE TRANSMISSION, NOT JUST REPROGRAM IT SINCE THAT DOESN'T WORK. PLEASE PUT FORD ON NOTICE THAT THIS ISSUE MUST BE CORRECTED AND ALL OUTSTANDING VEHICLES THAT HAVE REPORTED THIS PROBLEM MUST BE FIXED BEFORE THE CARS KILL SOMEONE. THANK YOU. *TR

Mileage: 1,000

ONGOING AND PERSISTENT ISSUES WITH THE TRANSMISSION; HESITATION, JERKING, SHUDDERING, GRINDING, LACK OF POWER. SLOW SPEED AND STOP-AND-GO DRIVING RESULTS IN VERY POOR PERFORMANCE FROM THE TRANSMISSION. ONE OCCASION I DID NOT HAVE ENOUGH POWER TO MERGE AND HAD TO PULL OVER ON THE HIGHWAY; THE ENGINE WAS REVVING BUT THERE WAS ALMOST NO POWER GOING TO THE WHEELS AND A VERY LOUD GRINDING SOUND COMING FROM THE FRONT. I HAVE HAD THE CAR INTO THE SHOP TWICE TO HAVE THE TRANSMISSION WORKED ON. THEY REPROGRAM THE SOFTWARE AND IT DRIVES OK FOR A FEW WEEKS, THEN GOES BACK TO THE ORIGINAL CONDITION. THE CAR IN MY OPINION IS UNSAFE TO DRIVE ABOUT HALF OF THE TIME. FORD HAS FAILED TO ADDRESS MY CONCERNS OR CORRECT THE ISSUE. *TR

Mileage: 35,000

I BOUGHT THE 2012 FOCUS AROUND FEBRUARY OF 2012. AT FIRST I WAS ESTATIC AND THE CAR RAN GREAT. HOWEVER, JUST A FEW MONTHS AFTER I BOUGHT IT THE CAR STARTED GRIDING AT LOW SPEEDS HAD A LOT OF TROUBLE GOING UP A HILL TO THE POINT IT WANTS TO STALL. AT ONE POINT I DID GET UP THE HILL, BUT THE CAR DIDN'T SEEM TO RECOVER AND ABOUT 2 MINUTES LATER THE CAR DID STALL DRIVING ABOUT 30 MPH AND WE HAD TO GLIDE IT THROUGH TRAFFIC AND INTO A PARKING LOT. THE CAR WOULD NOT DRIVE FOR AT LEAST 15 MINUTES, AND THE CHECK ENGINE LIGHT CAME ON. BY THE TIME I GOT IT TO THE DEALERSHIP THE LIGHT HAD GONE OFF, AND THEY TOLD ME THEY COULDN'T "DUPLICATE THE ISSUE", AND THAT IF THE LIGHT HAD WENT OFF THERE WASN'T ANYTHING THEY WOULD BE ABLE TO FIND. THE GRINDING NOISES CONTINUED, AND I COMPLAINED EVERYTIME I BROUGHT IT IN FOR AN OIL CHANGE. IT ALSO STARTED ACTING LETHARGIC WHEN MAKING TURNS (SPECIFICALLY LEFT TURNS). THE CAR WAS BROUGHT INTO THE DEALERSHIP AT LEAST TWO MORE TIMES OVER THE SAME ISSUE, HAD A REPROGRAMMING DONE, AND IT STILL CONTINUED TO MAKE NOISES, JERK, GRIND, SHIFT WIDLY, ETC. AROUND MAY OF THIS YEAR (2014) I WAS STOPPED ON A STEEP HILL AND THE CAR STARTED ROLLING BACKWARDS. AT FIRST IT SEEMED NORMAL BECAUSE I APPLIED THE BRAKE, BUT WHEN I MOVED TO THE GAS THE CAR STARTED ROLLING BACKWARDS IN DRIVE AND WOULD NOT STOP UNTIL I APPLIED THE BRAKE AGAIN. I ALMOST HIT THE PERSON IN BACK OF ME. I INSISTED FORD FIX THE ISSUE, AND AFTER HAVING THE CAR FOR ALMOST A WEEK THEY AGAIN SAID THEY COULDN'T DUPLICATE THE PROBLEM. THE SAME ISSUE HAPPENED TWO WEEKS LATER AND I RECEIVED THE SAME ANSWER. I HAVE LEFT MESSAGES FOR THE MANAGER OVER THE WHOLE DEALER, AND HE WON'T RETURN MY CALLS. I AM ABOUT TO TAKE THE CAR BACK AGAIN SINCE I ONLY HAVE AROUND 300 MILES OF MY WARRANTY LEFT, AND THE CAR HAS BEEN HAVING MANY ISSUES LATELY. AND THEN I'M GOING TO CALL A LAWYER AND THE NEWS. *TR

Mileage: 1,050

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE STALLED AND THE REAR ASSIST MALFUNCTION LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WHEN TURNING TO MAKE A RIGHT TURN THE FRONT OF THE CAR MAKES A METAL ON METAL SCRAPING SOUND (INTERMITTINGLY) ALSO THE TRANSMISSION DOESN'T SEEM TO ALWAYS KICK IN WHEN AFTER COMING TO A COMPLETE STOP THE CAR SHAKES AS THE GAS PEDAL IS PUSHED. I'VE BROUGHT IT TO THE DEALERSHIP WHERE I BOUGHT IT AND THEY KEEP TELLING ME NOTHING IS WRONG WITH IT, IT IS JUST HOW THE CAR OPERATES. *TR

WHILE DRIVING MY CAR STOPPED WHILE I WAS STEPPING ON THE PEDAL - I WAS TOLD IT WAS MY GEARS SO THEY WERE CHANGED AND MY CAR WAS REPAIRED FOR OVER 3 WEEKS AND WHEN I WENT TO PICK IT UP - IT STILL HAD THE SAME PROBLEM - MY TRANSMISSION ISN'T SHIFTING WITH MY GEARS SO IT IS STILL IN THE SHOP I HAD TO TAKE IT BACK AFTER ONLY DRIVING 6 BLOCKS AWAY FROM THE FORD DEALER. IT IS STILL BEING REPAIRED. *TR

Mileage: 45,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED, BUT THE VEHICLE SHIFTED ROUGHLY AFTER THE REPAIR. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

WHILE DRIVING MY FORD FOCUS 2012, THE ENGINE WOULD SHUTTER INBETWEEN SHIFTS. THIS RESULTED IN DELAYS IN THE SHIFT AND THEN SOMETIMES IN SURGES IN POWER, BACK AND FORTH. THERE WAS ALSO OFTEN A GRINDING OR CLICKING NOISE COMING FROM THE UNDERCARRIAGE DURING THE SHIFT. I FINALLY GOT FORD TO FIX THIS PROBLEM AFTER TAKING IT INTO THE SHOP FOR SERVICE THREE DIFFERENT TIMES AND MAKING NUMEROUS PHONE CALLS. IN THE INTERIM, I BELIEVE MY LIFE WAS IN DANGER DO TO THE UNPREDICTABLE MALFUNCTIONING OF THIS VEHICLE. THERE WERE SEVERAL TIMES WHEN I WAS TRYING TO GET THROUGH AN INTERSECTION OR GET ON THE HIGHWAY WHEN THE DELAY/SHUTTER/SURGE OF THE VEHICLE COULD HAVE CAUSED ME TO HAVE AN ACCIDENT, AS I COULD NOT PREDICT WHEN THE INCIDENTS WERE GOING TO OCCUR, OR EXACTLY TO WHAT DEGREE. I BELIEVE FORD'S REPEATED REFUSAL TO REMEDY THIS ISSUE PUT MY LIFE IN DANGER. THE FIX ENDED UP BEING A REPLACEMENT OF THE CLUTCH. HOWEVER, I WAS ADVISED BY THE TECHNICIAN THAT THIS WOULD ONLY BE A SHORT TERM FIX AND THAT EVENTUALLY THE PROBLEM WOULD RETURN (NO DOUBT NEXT TIME ONLY AFTER MY WARRANTY HAS EXPIRED AND I WILL NOT BE ABLE TO AFFORD THE REPAIR). PLEASE HELP RESOLVE THIS PROBLEM BEFORE SOME IS SERIOUSLY INJURED BY FORD'S REFUSAL TO TAKE RESPONSIBILITY FOR THEIR DANGEROUS AND DEFECTIVE PRODUCT. *TR

Mileage: 33,000

WITHOUT WARNING, (NO LIGHTS ON DASH-BOARD - NO UNUSUAL NOISES - NO PROBLEMS STARTING ETC), THERE WERE NO GEARS AND I WAS LEFT IN NEUTRAL. IT REQUIRED COMING TO A STOP, PUTTING IT INTO PARK AND STARTING AGAIN TO LIMP ALONG TO GET TO A SAFE POINT TO PARK THE CAR AND CALL FOR HELP. LUCKILY I WAS NOT YET ONTO THE FREEWAY! THE FORD DEALERSHIP MECHANIC WAS ABLE TO REPLICATE THESE CIRCUMSTANCES AND HE TOO FOUND HIMSELF WITHOUT GEARS; HE WAS ON THE FREEWAY ON-RAMP AND WAS LUCKY TO NOT BE HIT. I CAN ONLY IMAGINE HOW DANGEROUS THIS IS IF YOU ARE IN 4 LANES OF TRAFFIC GOING 60 MPH!!! NOTWITHSTANDING THE SEVERITY OF THIS "MODULE" DEFECT, THE PROBLEM ACCORDING TO FORD DOES NOT COME UNDER THE 'TRANSMISSION RECALL' AND MY CAR IS 3,500 MILES OVER THE MAGICAL 60,000 POWER-TRAIN RECALL. I AM STUCK WITH A $1,500 BILL AND THE FEAR THAT IT MIGHT HAPPEN AGAIN; IF NOT TO ME, SOMEONE ELSE WITH THIS MODEL/YEAR FOCUS. *TR

Mileage: 63,500

TRANSMISSION HAS BEEN JERKY, SHAKY, JUMPS INTO GEAR. THIS HAS HAPPENED PERIODICALLY SINCE I HAVE GOTTEN THE CAR AND HAS GOTTEN PROGRESSIVELY WORSE. MOST RECENTLY, WHENEVER IT SHIFTS AROUND 20 MPH THERE IS A TERRIBLE GRINDING NOISE ALONG WITH A SHUDDER. BROUGHT MY VEHICLE INTO HUDSON FORD IN HUDSON, WI ON AUGUST 15, 2014. DEALER STATED THERE WAS A TRANSMISSION LEAK AND SEALS WERE DEFECTIVE. THEY REPLACED SEALS. I ASKED IF THERE WAS ANY DAMAGE TO THE TRANSMISSION AND THEY SAID NO. ON MONDAY AUGUST 18, 2014 I CALLED THE DEALER BACK TO LET THEM KNOW THE GRINDING NOISE WAS STILL PRESENT, NOT ALL OF THE TIME SHIFTING BUT IT IS STILL OCCURRING. DEALER SAID TO "GIVE IT A THOUSAND MILES AND CALL BACK IF IT STILL HAPPENS BECAUSE NEW PARTS NEED TO LUBRICATE AND BEAK IN." I AM NOT SURE HOW TRUE THIS IS BECAUSE THERE ARE METAL PARTS GRINDING, NOT THE SEALS REPLACED" I FIND IT HARD TO BELIEVE THERE ISN'T MORE WRONG WITH THIS CAR WITH GRINDING METAL NOISES PRESENT. THIS IS A DANGER TO MYSELF AND OTHERS SHOULD THE TRANSMISSION FAIL ON THE HIGHWAY OR IT JUMPS INTO/OUT OF GEAR AND A HIT A CAR. THERE ARE SO MANY COMPLAINTS LIKE MINE. FORD NEEDS TO PROVIDE TOTAL TRANSMISSION REPLACEMENT OR BUY THESE CARS BACK. *TR

Mileage: 36,000

WHILE DRIVING MY 2012 - MANUAL 5 SPEED FORD FOCUS DOWN THE HIGHWAY THE CAR LOST POWER. THERE WAS NO INDICATION THAT ANYTHING WAS WRONG, BUT ALL OF A SUDDEN WHILE IN 5TH GEAR AT 70MPH THE CAR HAD NO POWER TO PROPEL ITSELF FORWARD, AT THE SAME TIME THE RADIO/ENTERTAINMENT SYSTEM MALFUNCTIONED AND TURNED OFF. LUCKILY, I WAS ABLE TO MAKE IT OVER TO THE SHOULDER AND ROLL TO A STOP WITHOUT AN INCIDENT. TURNED THE CAR BACK ON AND THERE WAS VERY LITTLE POWER GETTING TO THE CAR, MAXING OUT A SPEED OF 50MPH ON THE FREEWAY SO AS NOT TO STALL AGAIN, MADE FOR A SCARY RIDE HOME. THIS IS THE 3RD TIME THIS HAS HAPPENED SINCE OWNING THE CAR, WHICH I PURCHASED BRAND NEW AND NOW HAS 49,000 MILES ON THE ODOMETER. THE PREVIOUS 2 TIMES, I TOOK IT TO A DEALER TO DIAGNOSE THE PROBLEM, BUT THEY SAID THAT THERE IS NOTHING THAT THEY CAN FIND WRONG WITH IT. NOW I AM ACTIVE ON A FORD FOCUS FORUM BECAUSE IT SEEMS THAT I AM NOT THE ONLY PERSON OUT THERE WITH THIS ISSUE. FORD NEEDS TO GET IT TOGETHER BEFORE THEY HAVE AN INJURY LAWSUIT ON THEIR HANDS. *TR

Mileage: 48,500

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CONTACT ENGAGED THE ACCELERATOR PEDAL AND CAUSED THE VEHICLE TO SURGE FORWARD. THE VEHICLE BEGAN TO JERK VIOLENTLY. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

WHEN PULLING OUT ONTO A RURAL HIGHWAY FROM A STOP SIGN, MY CAR HESITATED BETWEEN 2-3 SECONDS AFTER MOVING PARTWAY INTO THE INTERSECTION. THE FEEL WAS DISTINCTLY LIKE CLUTCH SLIPPAGE, AND THE CAR REFUSED TO MOVE FORWARD DESPITE ME APPLYING ADDITIONAL PRESSURE ON THE ACCELERATOR. AFTER ALMOST 2 SECONDS OF VERY SLOWLY (2-3 MPH) CRAWLING INTO THE INTERSECTION THE TRANSMISSION ENGAGED ABRUPTLY AND I RESUMED MOVING INTO MY LANE. I FREQUENTLY EXPERIENCE THIS PARTICULAR PROBLEM, DESPITE TWO DEALERS OVER 4 TRIPS ATTEMPTING TO REPAIR IT, AND HAVE A GOOD FEEL FOR HOW TO MODULATE THE THROTTLE TO WORK THROUGH THE STALL. HOWEVER, THIS TIME IT NEARLY RESULTED IN ME BEING T-BONED ON THE DRIVER'S SIDE DOOR BY AN 18-WHEELER TRAVELING 55 MPH. FORTUNATELY THE TRUCK WAS ABLE TO BYPASS ME IN HIS LEFT LANE. I WILL BE TAKING IT BACK TO A LOCAL DEALER FOR MY FIFTH TRIP, THIS TIME HOPEFULLY TO RECEIVE CLUTCH REVISION "F" AND TRANSMISSION SHAFT SEAL "D". WHY THE CARS BUILT WITH THE DPS6 TRANSMISSION HAVEN'T YET BEEN RECALLED IS A MYSTERY TO ME. I CAN ONLY GUESS THAT (HOPEFULLY) NO ONE HAS DIED WHEN FACED WITH A CIRCUMSTANCE SIMILAR TO MINE. *TR

Mileage: 32,000

THIS YEAR VEHICLE YEAR HAS A TRANSMISSION SURGE PROBLEM. FORD FOCUS 2012. DANGEROUS TO DRIVE. YOU NEVER KNOW WHEN THE TRANSMISSION WILL SURGE, BUCKING, SCARING ME ALMOST TO LOSING CONTROL. DEALERSHIP DID NOT ADVISE ME BEFORE I BOUGHT. WILL DO NOTHING TO HELP. DETROIT IS AWARE OF THE PROBLEM AND EXTENDED THE WARRANTY, BUT THAT DOES NOT HELP ME DRIVING IT. MY OPINION UNSAFE AND SHOULD NOT BE ON THE ROAD. I BOUGHT THIS IN FEB. 2014 WITH 34,000 MILES ON IT. I NEED PERRY FORD SAN LUIS OBISPO TO TAKE IT BACK. IT CAN NOT BE FIXED. I SEE 459 COMPLAINTS ON THIS. HOW CAN I GET HELP. I AM A DISABLED SENIOR. *TR

Mileage: 34,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THE POWER TRAIN CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Mileage: 87,000

THIS HAS HAPPENED MULTIPLE TIMES. WHEN PULLING OUT INTO TRAFFIC AND TRYING TO ACCELERATE THE VEHICLE WILL NOT ACCELERATE ABOVE, I'D SAY 10 MPH. IT TENDS TO HAPPEN WHEN IT IS WARMER OUT AND THE A/C IS ON. I HAVE FOUND THAT IF THE SHIFTER IS PUT INTO "SPORT MODE" AND I MANUALLY SHIFT FROM FIRST IT WON'T DO IT. THIS IS MY GF'S CAR AND SHE WILL NOT USE THE "SPORT MODE". THIS IS VERY DANGEROUS AND WILL PROBABLY LEAD TO AN ACCIDENT. *TR

Mileage: 25,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 5 MPH, THE VEHICLE MADE A LOUD GRINDING NOISE AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,491.

Mileage: 47,491

VEHICLE WOULD NOT ACCELERATE ON FREEWAY, FAILED TO SHIFT INTO HIGHER GEARS. *TR

Mileage: 50,000

THE TRANSMISSION SHUTTERS AND HESITATES TO SHIFT INTO GEAR WHILE ACCELERATING FROM STOP. HAVE TAKEN IT TO FORD MULTIPLE TIMES AND PROBLEM COMES BACK EVERY TIME. *TR

Mileage: 5,000

DRIVING UP LIGHT INCLINE ON PAVED HIGHWAY WHEN TRACTION CONTROL LIGHT FLASHES INDICATING A LOSS OF TRACTION. SECONDS LATER CAR LOSES RESPONSE TO GAS PEDAL, FLASHES "TRANSMISSION SYSTEM FAILURE. SERVICE IMMEDIATELY." AFTER PULLING OVER AWAY FROM TRAFFIC AND POWERING OFF THEN 30 SECOND WAIT AND ON WARNING IS GONE AND FUNCTIONS ARE RESTORED. A WEEK LATER PROBLEM COMES UP AGAIN, THIS TIME ON INTERSTATE GOING 70MPH. CRUISE CONTROL IS SHUT OFF AUTOMATICALLY, NO POWER TO GAS PEDAL, TRACTION WARNING COMES ON, AND SAME TRANSMISSION WARNING FLASHES. GOES AWAY IN A SECOND OR TWO. PULL OVER AS SAFELY AS I CAN WHILE CUTTING OFF A SEMI-TRUCK, POWER CAR OFF AND ON, ALL SYSTEMS NORMAL. FOUR DAYS LATER PULL OUT OF PARKING SPOT WITH A HESITATION OF VEHICLE TO START, THEN A VIBRATING IN REVERSE. DRIVE AROUND LOT TO EXIT, PULL ONTO MAIN ROAD AND SAME WARNINGS/PROBLEMS AS USUAL HAPPEN. NOW BLOCKING TRAFFIC PERPENDICULAR TO FLOW. CHECK ENGINE LIGHT COMES ON, PUT CAR INTO PARK, TURN OFF, AND BACK ON. TRY TO SHIFT INTO DRIVE. WON'T BUDGE. TURN OFF AND ON AGAIN. TRY TO SHIFT AGAIN. NO LUCK. ONE MORE TIME, WAIT A FEW SECONDS, THEN AGAIN. CAR POWERS ON DRIVES TO ANOTHER LOCATION WITH CHECK ENGINE LIGHT ON AND THEN TO DEALER WITH NO FURTHER ISSUES. DEALER INSPECTS, FINDS FAULTY TCM. DIRECTLY ATTRIBUTES THIS TO MANUFACTURE DEFECT AND NOT TO USER ERROR. *TR

Mileage: 120,200

I WAS LEAVING FROM THE BP GAS STATION FROM WAYNE SULLIVAN DR IN PADUCAH, KY I HAD DROVE FROM LEDBETTER WHICH IS 10 MINS OUTSIDE OF PADUCAH AND WHEN I STARTED MY CAR TO LEAVE GAS STATION PULLING OUT INTO BUSY INTERSECTION I WENT TO ACCELERATE AND MY CAR WOULD NOT GO ANY FASTER THAN 10MPH WITH ONCOMING TRAFFIC BEHIND ME AND MY 5 YEAR OLD CHILD IN THE CAR WITH ME. I HAD REPORTED TRANSMISSION PROBLEMS BEFORE THEY PUT COMPUTER TO ADJUST IT BUT TOLD ME SLIPPAGE AND JERKING WOULD BE NORMAL DUE TO THE TYPE OF TRANSMISSION. MY CAR HAS ALWAYS ROLLED BACK ON STEEP HILLS ALSO. *TR

Mileage: 63,000

WENT TO MAKE A LEFT TURN AND THE CAR WENT INTO A NEUTRAL STATE AND JUST REVVED UP. THE GEAR INDICATOR ON THE SCREEN WAS NO LONGER THERE. AFTER 15 OR SO SECONDS IT REAPPEARED AND RESUMED NORMAL FUNCTION BUT THE CHECK ENGINE LIGHT CAME ON. WENT TO AN AUTO PARTS STORE TO HAVE THE CODE READ AND IT SAID A TCM LOW SHIFT POINT OR SOMETHING TO THAT EFFECT.THIS WAS AT 60700 MILES. AFTER DRIVING A COUPLE OF HOURS THE CHECK ENGINE LIGHT TURNED OFF. SINCE THEN IT HAS BEEN HAPPENING RANDOMLY ANYWHERE FROM DAYS APART TO A MONTH APART. I HAVE CONTACTED FORD ASSIST AND THEY SAID THERE IS NOTHING THEY CAN OR WILL DO FOR ME... *TR

Mileage: 60,700

DRIVING THE CAR, PULLED IN TO POST OFFICE CAR DIED. NO POWER STEERING OR BRAKES. CAR WOULD NOT TURN OVER. DISPLAY SAYS PARKING AID MALFUNCTION NO PRND INDICATOR THIS IS A MAJOR ISSUE THAT NEEDS TO BE RESOLVED. IF HAPPENED GOING DOWN THE HIGHWAY SOMEONE COULD BE SERIOUSLY INJURED. *TR

Mileage: 64,000

WHILE DRIVING ON THE ROAD, GOING ABOUT 40-50 MPH ON A SUNNY, HOT DAY IN JULY, THE TRACTION CONTROL SUDDENLY TURNED ON AND THE CAR STARTED TO DECELERATE. I FOUND IT ODD AS THE WEATHER WAS NOT INCLEMENT AND I HAD NOT HIT A POTHOLE SO I PULLED OVER SINCE THE CAR WAS AUTOMATICALLY SLOWING DOWN. I WAS LUCKY NOT TO HAVE BEEN IN AN ACCIDENT AS THERE WERE PLENTY OF CARS AROUND AND THIS WAS LESS THAN HALF A MILE FROM THE HIGHWAY THAT I WAS ABOUT TO TRAVEL. AFTER PULLING OVER, I TURNED THE CAR OFF TO TRY TO CLEAR THE TRACTION CONTROL AS IT SEEMED TO BE STUCK ON. THE CAR WOULD NOT TURN BACK ON (THE ENGINE WAS NOT TURNING ON THOUGH THE BATTERY WAS FINE). AFTER CALLING THE FORD AUTO CLUB AND HAVING HELP COME OUT, THE CAR GOT TOWED TO THE DEALERSHIP. THE ISSUE TURNED OUT TO BE WITH THE TRANSMISSION CONTROL MODULE THAT WAS COVERED UNDER THE ORIGINAL POWER TRAIN WARRANTY. *TR

Mileage: 36,100

THE VEHICLE DOESN'T AUTOMATICALLY SHIFT PROPERLY. IT DOESN'T SHIFT UP WHEN IT SHOULD AND REVS UP BADLY. THE SAME THING HAPPENS WHEN I GO DOWN LARGE HILLS. IT SHIFTS DOWN AND IT SHOULDN'T, SO THE ENGINE REVS AND I HAVE TO PUT IT IN NEUTRAL WHEN GOING DOWN HILLS. FURTHER, WHEN I AM PARKED ON A HILL, IT ROLLS BACK A BIT BEFORE STOPPING. LASTLY, THE BLUETOOTH MICROPHONE IS DYING AND SOUNDS TERRIBLE ON THE OTHER END. *TR

Mileage: 50,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK AND BECAME UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION OIL SEAL WAS RUPTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,900.

Mileage: 35,900

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK AND BECAME UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION OIL SEAL WAS RUPTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,900.

Mileage: 35,900

INTERMITTENTLY WHEN ACCELERATING THE TRANSMISSION FEELS LIKE IT IS STALLING OUT, SHAKES VIGOROUSLY, AND SHIFTS ROUGH. IN THOSE TIMES THE UNPREDICTABILITY OF THIS TRANSMISSION MAKES THE CAR VERY DANGEROUS TO DRIVE. *TR

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO WATER LEAKAGE ON THE INSIDE PASSENGER SIDE. *SMD THE CONSUMER STATED TWO AFTER THE VEHICLE WAS SUPPOSEDLY FIXED, WATER LEAKED INSIDE AGAIN. THE CONSUMER CONTINUED TO DRIVE THE VEHICLE. THEN AT 13,000 MILES, THE VEHICLE STARTED TO SHUDDER AND SHAKE WHEN SHE ACCELERATED. THE CONSUMER THEN TRADED THE VEHICLE FOR ANOTHER A 2014 FORD FOCUS AND SHE EXPERIENCED THE SAME SHUDDER PROBLEMS. THE CONSUMER WAS INFORMED, THE AUTOMATIC TRANSMISSION, ALSO HAD A CLUTCH. *JB

THE TRANSMISSION IS KNOCKING WHEN IT SHIFTS GEARS ESPECIALLY THE LOWER GEARS. IT STUTTERS REALLY BAD AS WELL. *JS

PURCHASED VEHICLE IN JUNE 2012 AND TRANSMISSION HAS BEEN SHAKY, SLIPPING, STUTTERING, JERKING, STALLING ON ACCELERATION, OVERHEATING, ROLLING BACK ON HILLS, NO ACCELERATION ON HILLS, AND GRINDING EVER SINCE. HAD CLUTCH SEAL REPLACED WITHIN A COUPLE OF MONTHS FROM PURCHASE WHICH THEY CLAIMED CAUSED THE PROBLEM. PROBLEM PERSISTED BUT THEY TOLD ME TO GIVE IT TIME TO ADJUST TO THE REPAIR. I TOOK IT BACK IN AT 11,000 AND THEY REPLACED ONE OF THE CLUTCHES. PROBLEM PERSISTED ONLY THEN THE CAR'S SYSTEM INDICATED THE TRANSMISSION WAS OVERHEATING (WHILE I WAS ON THE HIGHWAY) AND INDICATED ON THE CONSOLE THAT I NEEDED TO WAIT UNTIL THE CAR COOLED DOWN. THE TEMP ON THE CAR WAS IN NORMAL RANGE. I WAS 3 HOURS FROM HOME WITH SMALL CHILDREN IN THE CAR AND LEFT ON THE SIDE OF A MAJOR HIGHWAY BECAUSE MY CAR'S SYSTEM SAID THE TRANNY WAS OVERHEATING. TOOK IT TO THE DEALER AGAIN AND THEY SAID IT WAS A GLITCH; NO CONCERN NECESSARY. I COMPLAINED AGAIN ABOUT THE JERKING IN THE TRANSMISSION AND THEY SAID I NEEDED TO GIVE THE CAR SOME TIME TO ADJUST TO THE REPAIR AT 11,000. AT 24, 000, I WAS FED UP FROM WAITING AND TOOK THE CAR IN AGAIN ONLY TO BE TOLD THAT I NEEDED THE ENTIRE CLUTCH ASSEMBLY REPLACED BUT THEY WERE ON BACK-ORDER. CONTACTED FORD FOR A BUY BACK AND THEY SAID "NO, THAT'S HOW THE CAR DRIVES - IT'S NORMAL" CAR IS NOW AT 50,000 WITH SAME PROBLEMS. CURRENTLY WORKING WITH AN ATTORNEY ON A SUIT AGAINST FORD. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS NOT SHIFTING INTO GEARS PROPERLY, WOULD STALL SPORADICALLY AND WOULD JERK INTERMITTENTLY. ADDITIONALLY, THE STEERING WHEEL WOULD OFTEN SEIZE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES WHO HAD NOT BEEN ABLE TO REPLICATE NOR DIAGNOSE THE FAILURE. THE FAILURE RECURRED AND THE DEALER REPLACED THE TRANSMISSION AND TRANSMISSION SENSOR BUT THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT THE LIGHTS INTERMITTENTLY ILLUMINATED AND THE RADIO WAS MAKING A LOUD NOISE WHEN IT WAS POWERED OFF. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO THEN DIAGNOSED THAT THE COMPUTER CHIP IN THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE AUTOMATIC TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE VEHICLE HESITATED AND THEN THE SPEED GREATLY INCREASED ON ITS OWN. THE DEALER STATED THAT THE CLUTCHES IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

Mileage: 24,000

TRIED TO TAKE OFF AT STOP LIGHT. WHEN I HIT THE ACCELERATOR THE CAR JERKED REAL HARD BUT BARELY ROLLED. THEN THE RPM WENT TO 5000-5500 AND IT TOOK OFF REAL FAST. *TR

Mileage: 23,000

AFTER THREE MONTHS OF THE PURCHASE OF THE VEHICLE I STARTED EXPERIENCING SOME SHUTTERING/NOISE/STALLING OF THE TRANSMISSION. I TOOK IT INTO MY DEALERSHIP AND THEY "REFLASHED". IT WAS FINE FOR A FEW MONTHS, THEN IT STARTED AGAIN. TOOK IT IN AGAIN AND IT GOT "REFLASHED" AGAIN. THE THIRD TIME THEY DID SOMETHING WITH THE MODULE BOX. AFTER THE FOURTH TIME, THEY REPLACED THE CLUTCH ON THE TRANSMISSION. NOW I HAD TO TAKE IT BACK IN AGAIN BECAUSE OF THE SAME ISSUE. I HAVE CONTACTED FORD AND ASSURED ME THAT IT WOULD BE FIXED. SO IT HAS BEEN IN THE SHOP 5 TIMES FOR THE SAME ISSUE. I HAVE COMPLAINED TO FORD ABOUT THE ISSUE AND THE CONCERNS OF MYSELF AND MY FAMILY. I HAVE SERIOUS ISSUES WHEN THE CAR STALLS BETWEEN GEARS ESPECIALLY WHEN I AM CROSSING A BUSY INTERSECTION AND CROSS TRAFFIC DOESN'T STOP. I EVEN TRIED SEEING ABOUT TRADING IT IN AND GOT WELL LESS THEN KBB VALUE BECAUSE OF "ISSUES". SO I AM STUCK WITH A VEHICLE THAT I CAN'T TRADE IN WITHOUT LOSING ALOT OF MONEY AND IT CAN'T SEEM TO GET FIXED. *TR

Mileage: 280

ON TWO OCCASIONS THE VEHICLE STOPPED RUNNING WHILE IN MOTION. IN INCIDENT 1, THIS OCCURRED AT HIGHWAY SPEED (65 MPH) AND INCIDENT #2 IN LOCAL TRAFFIC (15 MPH). IN BOTH CASES ALL POWER WAS LOST INCLUDING THE ACCELERATION, POWER STEERING, ETC. AFTER INCIDENT 1, THE CAR RESTARTED AND DRIVEN TO THE DEALER - EXTENSIVE REPAIRS WERE MADE "TO THE TRANSMISSION" (PER THE DEALER). IN THE SECOND INCIDENT AFTER DEALER REPAIRS AFTER INCIDENT 1, THE CAR COMPLETELY STOPPED AT HIGHWAY SPEED AND WOULD NOT RESTART - TOWED TO DEALER. AGAIN LOSS OF ALL POWER INCLUDING ACCELERATION, POWER STEERING, ETC. AFTER INCIDENT 2 THE DEALER REPLACED THE "MASTER CONTROL UNIT". WHILE BOTH INCIDENTS WERE COVERED BY FORD UNDER THE "DRIVE TRAIN" ORIGINAL WARRANTY I AM CONCERNED ABOUT THE LOSS OF POWER IN TWO INCIDENTS SEPARATED BY ABOUT ONE MONTH. *TR

Mileage: 40,000

I HAVE BEEN HAVING PROBLEMS WITH MY CAR NOT BEING ABLE TO GET THE KEY OUT OF THE IGNITION, NOT GOING INTO PARK, AND SHUDDERING AND SPUTTERING WHEN STARTING FROM A COMPLETE STOP PRETTY MUCH SINCE I HAVE HAD MY CAR. THIS WEEK, I COULDNT GET IT OUT OF PARK AT ALL AND THEN WENT TO DRIVE HOME FROM WORK MY SHIFTER WOULD MOVE BUT THE CAR WOULD NOT GO INTO GEAR. *TR

WITHIN A MONTH OF PURCHASE, THE VEHICLE HAS BEEN "SHUDDERING" I HAVE REPORTED THIS TO THE DEALERSHIP EVERY TIME I SENT IT IN FOR SERVICE AND ALL THEY TELL ME IS "IT IS NORMAL, YOU HAVE TO GET USED TO IT. ITS THE NEW TRANSMISSION TECHNOLOGY OF FORD." I CANT BELIEVE THAT AFTER 2YRS AND 17K MILES ON IT THAT IT IS STILL EXHIBITING THE SAME PROBLEM AND THERE HAS BEEN NO RESOLUTION TO IT. MAY I KNOW UNTIL WHEN AM I GOING TO WAIT? ANOTHER PROBLEM THAT JUST CAME UP- I HAVE WITNESSED A LOUD SOUND COMING FROM THE SPEAKER. SEEMS LIKE A THUNDER/CRACKING NOISE. MY HUSBAND HAS HEARD IT TWICE. IT IS A VERY LOUD SOUND. IT SCARED ME WHEN I HEARD IT THE FIRST TIME. *TR

Mileage: 5,000

MY CAR (2012 FORD FOCUS) HAS PROBLEMS SHIFTING AND MAKES A SHUTTER NOISE WHILE TAKING OFF I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES AND THEY TOLD ME NOTHING IS WRONG WITH THE CAR. *TR

Mileage: 10,000

NOTICED ROLL BACK ON INCLINE AT VEHICLE SERVICE TECH REPROGRAMMED PCM TCM AND ABS MODULE JULY 2013 HAVE BEEN NOTICING HESITATION AND JERKING ON SHIFTING AT SERVICE ONCE AGAIN TECH REPROGRAMMED TCM JULY 2014 CAR HAS STILL CONTINUED TO HESITATE ON ACCELERATION AND NOW A VIBRATION AND NOISE CAN BE HEARD FROM TRANSMISSION TECH CAN FIND NO PROBLEM. *TR

Mileage: 1,800

I JUST HAD MY VEHICLE IN A FORD DEALERSHIP YOU GET THE TRANSMISSION LOOKED AT BECAUSE IT WOULD NOT SHIFT CORRECTLY AND THE CHECK ENGINE WAS ON. IT HAS BEEN OUT OF THE SHOP FOR 3 DAYS AND WHILE ON MY WAY HOME FROM WORK I WAS ON THE HIGHWAY AND CAR CAME TO A HALT AND WOULD NOT SHIFT AND I WAS ALMOST REARENDED. THIS IS THE THIRD TIME MY VEHICLE HAS BEEN AT A FORD DEALERSHIP TO HAVE THE TRANSMISSION LOOKED AT. WHEN IS SOMEONE GOING TO DO SOMETHING ABOUT ALL OF THESE TRANSMISSION ISSUES WITH THIS YEAR AND MODEL? *TR

Mileage: 59,647

AUTOMATIC MANUAL CLUTCH/TRANSMISSION SHUTTERS, JERKS, VIBRATES AND LURCHES AT LOW SPEEDS OR ON HILLS. FORD REPROGRAMMED CLUTCH/TRANSMISSION IN 2014 AND IT IMPROVED. HOWEVER, THE PROBLEM STILL EXISTS AS THE CLUTCH IS SLIPPING. PLEASE RECALL AND FIX THIS ISSUE. *TR

Mileage: 48,000

THE TRANSMISSION ON MY 2012 FORD FOCUS MAKES A GRINDING NOISE AND THE CAR JERKS WHEN STARTING OUT FROM A STOP USUALLY THRU 1ST AND 2ND GEARS THRU THE AUTOMATIC TRANSMISSION. ACCORDING TO THE INTERNET THERE HAVE BEEN HUNDREDS OF COMPLAINTS AND PROBLEMS WITH THE FORD SPLIT TRANSMISSION. A RECALL SHOULD BE MADE ON THIS CAR, I GUESS IT WILL TAKE SOME ACCIDENTS AND LIVES BEFORE FORD DOES ANYTHING ABOUT IT. *TR

Mileage: 22,000

AUTOMATIC MANUAL CLUTCH/TRANSMISSION SHUTTERS, JERKS, VIBRATES AND LURCHES AT LOW SPEEDS OR ON HILLS. FORD REPROGRAMMED CLUTCH/TRANSMISSION IN 2014 AND IT IMPROVED, HOWEVER, THE PROBLEM IS MORE INTERMITTENT WITH IT OCCURRING ONCE OR TWICE DAILY. FORD HAS SINCE TRIED TO ADDRESS THE PROBLEM BUT SAY THERE IS REALLY NOTHING WRONG AND IT PASSES THEIR TEST. THEY SAY IF IT FAILS THEIR COMPUTER TEST THEY WILL REPLACE THE AUTO CLUTCH ASSEMBLY. NOT REAL CONFIDENT THIS IS GOING TO HAPPEN. THIS IS AN UNSAFE CONDITION IN STOP AND GO TRAFFIC OR IN HILLY AREAS. *TR

Mileage: 1,000

FORD MOTOR COMPANY ADMITTEDLY ENGINEERED A DEFECTIVE "AUTOMATIC CLUTCH TRANSMISSION" AND PUT IT TO MARKET. I, AS A CONSUMER, WAS SOLD A CAR THAT WAS LABELED/TICKETED WITH AN "AUTOMATIC TRANSMISSION". I WAS ADAMANT ABOUT THE STYLE OF TRANSMISSION AS I COMMUTE WITH 40% OF DRIVING WITHIN CITY LIMITS. I DID NOT KNOW, NOR WAS IT DISCLOSED THAT, THE DESIGN OF THE TRANSMISSION WAS A HYBRID COMPUTERIZED CLUTCH. A CLUTCH ASSEMBLY PACK WAS REPLACED AT 17,265 MILES WHICH REDUCED THE SYMPTOMS OF THE DEFECT FOR A VERY SHORT PERIOD OF TIME. AFTER SEVERAL ATTEMPTS TO "FIX" THE CAR, THE DEALER I BOUGHT THE CAR FROM TOLD ME TO SUE FORD. I TOOK IT TO ANOTHER DEALER AND THEY SIMPLY REPEATED WHAT ALL OTHERS ARE SAYING "IT OPERATES ACCORDING TO DESIGN". AT THIS TIME, THE CAR IS OPERATING AT ITS WORSE SINCE I TOOK POSSESSION. LIKE MOST OTHER COMPLAINTS, THERE IS GRINDING, JOLTING, SEVERE SHUDDERING, RAPID ACCELERATION FROM HESITATION, AND NEAR POWERLESSNESS WHEN ASCENDING. THIS PAST MONTH, THERE HAVE BEEN A FEW NEAR MISSES FROM HESITATION THROUGH INTERSECTIONS. GREG BURGESS, MANAGING ENGINEER OF THIS TRANSMISSION (NEW YORK TIMES ARTICLE JULY 15 2011 AND OCT 26 2011) AS WELL AS HIS SUPERIORS, SHOULD BE HELD ACCOUNTABLE FOR COMPROMISING THE SAFETY AND LIVELIHOOD OF FOCUS CUSTOMERS. THE MENTAL ANGUISH AND TIME SPENT TO SOLVE THE PROBLEM WITH FORD HAS BEEN A VERY SERIOUS PERSONAL AILMENT. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED, IF NOT ALREADY. I HAVE A CAR THAT FORD WILL NOT REPAIR OR REPLACE AND YET THEY DEMAND A MONTHLY PAYMENT. I CAN'T SELL THE CAR IN IT'S CONDITION AND A TRADE-IN IS ADDITIONAL FINANCIAL LOSS AND BURDEN. THIS WEEK IT WAS ANNOUNCED THAT FORD'S CEO, MARK FIELDS, RECEIVED A 7% SALARY INCREASE, 1.75M ANNUAL WITH 200% PERFORMANCE BONUS. FORD IS NOT UNLIKE GM. THE GOVERNMENT NEEDS TO INTERVENE NOW AND GET THESE CARS OFF THE ROAD *JS.

Mileage: 17,265

I PURCHASED MY FIRST 2012 FORD FOCUS IN 2011. I EXPERIENCED SHIFTING ISSUES ON SEVERAL DIFFERENT OCCASIONS. I HAD TO TAKE IT BACK TO THE DEALERSHIP SEVERAL TIMES TO GET LOOKED AT BECAUSE EACH TIME I HAD TAKEN IT, THE DEALER INSISTED THAT IT WAS DRIVING CORRECTLY AND THAT IT WAS DUE TO THE NEW TYPE OF TRANSMISSION EXCEPT EACH TIME THEY WOULD "REPROGRAM" THE TRANSMISSION AND SEND ME ON MY WAY. I WOULDN'T BE 10 MINUTES DOWN THE STREET AND IT WOULD START ACTING UP AGAIN. LAST YEAR I WENT BACK TO THE DEALER AFTER MY 3RD "REPROGRAM" AND TOLD THEM THAT I WANTED A DIFFERENT VEHICLE. AFTER FIGHTING WITH FORD AND THE DEALERSHIP I ENDED UP EATING THE NEGATIVE EQUITY FROM MY FIRST FOCUS AND ROLLING IT INTO A SECOND 2012 FOCUS. I WAS ASSURED BY THE DEALERSHIP THAT THE TRANSMISSION PROBLEM WAS ONLY DUE TO A FIRST PRODUCTION MODEL AND THAT THE ONE I WAS PURCHASING WOULDN'T BE THE SAME... LIES. I HAVE NOW HAD IT IN THE DEALERSHIP TWICE FOR THE SEAL LEAKING ON THE TRANSMISSION AND THE CLUTCHES SLIPPING. I HAVE CONTACTED FORD AS I WANT OUT OF THIS VEHICLE AND THE DISTRICT REP. IS NOT RETURNING MY CALLS. I HAVE ALSO EXPERIENCED THE CAR TURNING OFF AT 65 MILES AN HOUR ON THE HIGHWAY AND HAD TO HAVE IT TOWED TO THE DEALERSHIP. THANKFULLY I MANAGED TO NAVIGATE THROUGH HIGHWAY TRAFFIC TO THE BREAKDOWN LANE. THE DEALER TOLD ME THAT IT WAS A FAULTY SENSOR THAT WAS DAMAGED AFTER REPAIR OF MY TRANSMISSION THE FIRST TIME, BUT AFTER READING THESE COMPLAINTS, IT SOUNDS LIKE ITS JUST ANOTHER FLAW OF THIS VEHICLE. I CANNOT BELIEVE HOW FORD IS HANDLING THIS PROBLEM. WHAT IS IT GOING TO TAKE BEFORE THEY FIX THE PROBLEM OR BUY BACK THE VEHICLES THAT ARE HAVING PROBLEMS? I AM NOW UPSIDE DOWN IN TWO OF THESE DEATH TRAPS AND DON'T SEE A RESOLUTION. *TR

Mileage: 13,000

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED IT FELT AS THOUGH THE VEHICLE WAS LOOSING POWER AND TRYING TO STALL OUT. SHE WOULD TRY TO ACCELERATE AND THE VEHICLE WOULD REV, BUT WOULD NOT GO, AND WHEN IT FINALLY DID GO, IT WAS VERY JUMPY AND SLOW. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FIVE TIMES FOR THE SAME ISSUE. THE DEALER STATED THE VEHICLE NEEDED A COMPUTER UPGRADE. THE DEALER STATED IT WOULD TAKE A WHILE FOR THE UPGRADE TO WORK, BUT IT NEVER DID, AND THE PROBLEM WORSENED. THE NEXT TIME, THE DEALER STATED THE TCM NEEDED TO BE REPLACED. THE REPLACEMENT OF THE TCM, MADE THE PROBLEM EVEN WORSE. THE VEHICLE BEGAN JERKING UPON ACCELERATION AND IT FELT AS THOUGH THE TRANSMISSION WAS SLIPPING. *JB

I STARTED EXPERIENCING TRANSMISSION PROBLEMS WITH MY FOCUS AFTER WHAT WOULD NORMALLY BE CONSIDERED THE END OF THE BREAK IN PERIOD, WHICH WAS AROUND 8,000 MILES. THE CAR WOULD STALL, SHUDDER, AND SHAKE DURING ACCELERATION FROM A STOP, AT LOW SPEED DRIVING, AND GOT NOTABLY WORSE THE LONGER I DROVE ESPECIALLY ON HOT/HUMID DAYS. I FOLLOWED THE MAINTENANCE SCHEDULE AS OUTLINED IN THE OWNER'S MANUAL AND EACH TIME I BROUGHT MY CAR IN FOR MAINTENANCE I DISCUSSED MY CONCERNS ABOUT THE TRANSMISSION WITH SERVICE PERSONNEL AND RECEIVED THE "CORPORATE" ANSWER EACH TIME "YOUR TRANSMISSION IS OPERATING WITHIN SPECIFICATIONS", THERE'S NOTHING WE CAN DO AT THIS TIME. ON 27 JUNE 2014 AS I WAS APPROACHING THE MAIN GATE OF THE BASE I WORK ON, MY CAR CAME TO AN ABRUPT HALT AND DISPLAYED THE ALERT "PARKING ASSIST MALFUNCTION MAINTENANCE REQUIRED". THE HAZARD LIGHTS BECAME INOPERABLE, GEAR SHIFT INDICATOR WOULD NOT SHIFT TO PARK, AND THE TRANSMISSION CEASED TO FUNCTION. I WAS EXTREMELY FORTUNATE THAT THIS DID NOT HAPPEN WHILE I WAS DRIVING DOWN THE INTERSTATE AT 65 MPH 5 MIN EARLIER, BECAUSE I FIRMLY BELIEVE THAT I WOULD HAVE LOST CONTROL OF THE CAR AND EITHER KILLED MYSELF OR SOMEONE ELSE. THE FOLLOWING PARTS WERE REPLACED IN ORDER TO RETURN MY CAR TO FULL OPERATION: - PCM TRANSMISSION CONTROL MODULE - CLUTCH ASSEMBLY AND LEAKING SEALS - REPROGRAMMED TRANSMISSION IAW LATEST TECH BULLETIN THIS IS A COMMON THEME AMONG ALL FOCUS OWNERS AT THE MOMENT WHO'VE PURCHASED VEHICLES SINCE 2012. IT'S OBVIOUS TO THE PUBLIC THAT THE FOCUS TRANSMISSIONS HAVE DESIGN FLAWS AND FORD NEEDS TO COME UP WITH A SOLUTION AND REPLACE THE TRANSMISSIONS OF THESE VEHICLES. FOR THE SAFETY OF THE PUBLIC I URGE YOU TO MANDATE A RECALL ON THE TRANSMISSIONS IN ALL AFFECTED FORD MODELS BEFORE FORD MAKES THE SAME MISTAKES GM HAS AND PEOPLE ARE SERIOUSLY INJURED OR KILLED, IT'S JUST A MATTER OF TIME. *TR

Mileage: 27,160

CAR IS A DEATH TRAP! GOING DOWN THE HIGHWAY AT 60 MPH AND IT JUST LOSES ALL POWER AND DIES! THAT WAS THE FIRST INCIDENT. TOOK IT TO THE DEALERSHIP WHERE THEY REBUILT THE CLUTCH. THIS DID NOT FIX THE TRANSMISSION PROBLEM AT ALL. THE SECOND INCIDENT HAPPENED A WEEK LATER WHEN I HAD MY CHILDREN IN THE VEHICLE, AND WE WERE MAKING A LEFT-HAND TURN ONTO A BUSY HIGHWAY WHEN ALL OF A SUDDEN THE CAR LURCHED FORWARD INTO ONCOMING TRAFFIC AND JUST DIED. HOW WE DID NOT ALL END UP SMASHED TO BITS IS ONLY BY THE GRACE OF GOD HIMSELF. IT IS BACK AT THE DEALERSHIP NOW WITH THEM SAYING IT'S THE TCM MODULE IN THE TRANSMISSION. I CAME ONLINE TO INVESTIGATE ONLY TO FIND THOUSANDS OF COMPLAINTS ABOUT THIS CAR AND IT'S TOTAL PIECE OF CRAP TRANSMISSION. I NOW HAVE ZERO FAITH THAT THIS WILL FIX THE ISSUE, AND I CAN NO LONGER TRUST THIS CAR AT ALL. THIS IS RIDICULOUS AND SERIOUSLY NEEDS TO BE LOOKED IN TO. I AM FILING COMPLAINTS WITHIN EVERY AVENUE I CAN FIND. *TR

Mileage: 67,000

SHUDDER VIBRATION AND ACCELERATION LAG IS PRESENT WHEN SHIFTING FROM FIRST TO SECOND GEAR IN AUTOMATIC TRANSMISSION 2012 FORD FOCUS. SHUDDERS ONLY AT LOW SPEEDS, USUALLY WHILE ACCELERATING OR REVERSING FROM A FULL STOP, AND ONLY WHEN THE ENGINE IS WARMED UP. FEELS AS THOUGH THE TRANSMISSION IS SLIPPING DURING SHIFT, ALMOST FEELS AS IF A STALL IS IMMINENT ESPECIALLY WHEN TRAVELING UP STEEP HILLS. *TR

Mileage: 19,000

I PURCHASED THIS VEHICLE USED ON JUNE 25, 2014. ON JUNE 28, 2014 WHILE I WAS DRIVING APPROXIMATELY 65 MPH THE CAR SEEMED TO SLIP OUT OF DRIVE INTO NEUTRAL, THE CHECK ENGINE LIGHT CAME ON AND I LOST ALL POWER TO THE CAR. I NEARLY HAD A VERY BAD WRECK TRYING TO GET THE CAR BACK IN CONTROL. ONCE I WAS STOPPED I STARTED THE CAR BACK UP, IT STARTED UP JUST FINE AND DROVE JUST FINE FOR ANOTHER COUPLE OF HOURS. THEN IT DID THE SAME THING AGAIN, THIS TIME I WAS DRIVING AT APPROXIMATELY 30 MPH. WHEN I RESTARTED THE CAR THIS TIME THE CHECK ENGINE LIGHT STAYED ON AND THE CAR NO LONGER WANTS TO SHIFT BETWEEN GEARS. I TOOK IT INTO THE FORD DEALERSHIP. THEY ARE WELL AWARE OF THE PROBLEM, BUT WILL NOT FIX IT FOR ME WITHOUT ANY OUT OF POCKET EXPENSES BECAUSE THEY HAVE NOT ACTUALLY ISSUED A RECALL. THESE CARS ARE UNSAFE TO DRIVE! *TR

Mileage: 65,400

JERKING AND SHUDDERING FROM THE TRANSMISSION, DUAL CLUTCH ASSEMBLY WAS REPLACED, AND THE ISSUE STARTED AGAIN 3 WEEKS OUT OF SERVICE. *TR

Mileage: 4,400

I WAS DRIVING A NEARLY BRAND NEW 2012 FORD FOCUS AT APPROXIMATELY 45-50 MPH WHEN COLLIDED WITH ANOTHER CAR TRAVELING AT LEAST EQUIVALENT IF NOT HIGHER SPEED. I SAW THE OTHER CAR ATTEMPTING PULLING IN FRONT OF ME AFTER FAILING TO STOP AT A STOP SIGN AND I TRIED TO STOP THE CAR BY BRAKING, BUT THE CAR WAS NOT ABLE TO SLOW DOWN OR STOP IN TIME. I T-BONED THE OTHER CAR AND MY CAR WAS DRAGGED BY THE OTHER CAR AND RESTED ON THE SIDE OF THE ROAD. AS A RESULT, MY CAR WAS TOTALED. ON THE POLICE REPORT, THE POLICE INDICATED THE CRASH WAS MODERATE. THE WATER PUMP, BUMPER AND OTHER STUFF CAME OFF THE CAR, BUT THE AIRBAGS WERE NEVER DEPLOYED. I SUSTAINED HEAD AND CERVICAL SPINAL INJURIES. *TR

Mileage: 1,200

PURCHASED THIS VEHICLE IN APRIL. ONE WEEK AFTER GETTING IT, I NOTICED THE TRANSMISSION "SHUTTERING" BEFORE SHIFTING. TOOK IT IN AND HAD IT FIXED. SEVERAL OTHER THINGS MESSED UP ON THIS CAR SUCH AS THE MY TOUCH SYSTEM, "AUTO" UP/DOWN, AS WELL AS OTHER MINOR THINGS. AFTER WEEKLY GOING BACK AND FORTH TO THE DEALER, I NOTICED THAT THE TRANSMISSION IS "SHUTTERING" AGAIN WHILE SHIFTING GEARS. ALSO WHEN BACKING UP, THE CAR JERKS. TOOK THE CAR BACK IN AGAIN. TOLD ME THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. THREE DAYS LATER, THERE IS ANOTHER MINOR DEFECT IN THE CAR. ITS LIKE THE CAR IS FALLING TO PIECES RIGHT BEFORE MY EYES. TRANSMISSION IS A SAFETY HAZARD AS WHEN I FIRST NOTICED IT I WAS ENTERING THE INTERSTATE AND THE HESITATION (SHUTTERING) OF GOING INTO PASSING GEAR COULD HAVE BEEN A DEADLY DISASTER. THIS CAR IS STILL UNDER MANUFACTURER'S BUMPER TO BUMPER WARRANTY. *TR

Mileage: 22,800

THE TRANSMISSION IS OFF. I HAVE TAKEN IT 4 TIMES TO 2 DIFFERENT DEALERS, BOTH DID REPAIRS THE FIRST TIME IN, WHEN I BROUGHT THE CAR BACK WITH SAME ISSUES BOTH DEALERSHIPS SAID THERE WAS NOTHING WRONG WITH MY CAR. THE CAR SHUDDERS, STALLS, THE BRAKES GRIND AND SOMETIMES HAVE TO BE SHOVED TO THE FLOOR TO WORK EVEN GOING AT A SLOW SPEED. THE CAR STALLS UP HILL AT TIMES AND GRINDS AS YOU ACCELERATES. I KNOW IM NOT THE ONLY ONE WITH AN ISSUE WITH A 2012 FOCUS. SOMETHING NEEDS TO BE DONE, SOMEONE NEEDS TO GO ABOVE THE DEALERSHIPS HEAD AND FORCE THEM TO FIX THE ISSUE. MY CAR IS UNDER FACTORY WARRANTY STILL ONLY HAS 22K MILEAGE BUT THEY REFUSE TO DO ANYTHING AFTER ONE TIME, THOUGH THE PROBLEM IS STILL THERE. *TR

Mileage: 600

THE CAR IS AN AUTOMATIC WITH A STANDARD TRANSMISSION. STARTED MAKING "CLUNKING" NOISES. I TOOK IT TO THE DEAL AND THEY PUT A "PACKAGE" ON IT ISSUED BY FORD. SAID THAT FLUID WAS LEAKING INTO TRANSMISSION BUT THE NOISE WOULD CLEAR UP. TOOK IT BACK A MONTH LATER STILL MAKING NOISE AND WAS TOLD THAT THE NOISE WOULD GO AWAY. TO THIS DAY IS STILL MAKING THE NOISE AND RECENTLY HAS GOTTEN WORSE. SCHEDULED AN APPT FOR NEXT MONTH FOR THEM TO LOOK AT THIS PROBLEM AGAIN. NOW I AM NOTICING THAT SOMETIMES IT WILL SOUND LIKE IT IS IN ONE GEAR BUT THE TACHOMETER IS RACING UPWARDS. MY DAUGHTER HAS SAME CAR JUST A 2013 AND HAS BEEN HAVING SAME ISSUES WITH IT AND HAS TAKEN TO THE DEALERSHIP WITH SAME ANSWERS. I HAVE SPOKEN WITH OTHER PEOPLE THAT HAVE OWNED THESE CARS AND THEY TRADED BECAUSE OF SAME PROBLEM. *TR

CAR JERKS/HESITATES UPON ACCELERATION; SHIFTING IS JERKY; WHEN YOU GO TO ACCELERATE THE CAR DOES NOT ENGAGE INTO GEAR; FRONT LEFT VIBRATES/RATTLES UPON ACCELERATION; CAR WILL BOG DOWN WHEN YOU GO TO ACCELERATE. MY CONCERN IS THAT WHEN I GO TO PULL OUT INTO TRAFFIC THE CAR WILL NOT GO. I WAS ALMOST REAR ENDED WHEN I CROSSED AN INTERSECTION AND THEN WENT TO ACCELERATE, BUT MY CAR DID NOT GO INTO GEAR. WHEN I AM ON THE INTERSTATE AND IN TRAFFIC, IF I NEED TO GET AROUND A CAR QUICKLY I CANNOT DUE TO THE HESITATION IN THE SHIFTING. I HAVE BEEN TO THE DEALERSHIP MULTIPLE TIMES AND HAVE FILED A CASE WITH FORD AND AM TOLD THIS IS HOW THE CAR IS SUPPOSED TO DRIVE. *TR

ABOUT 1 MONTH AFTER PURCHASE I BEGAN TO EXPERIENCE TRANSMISSION SLUGGISHNESS, SLOW ACCELERATION DUE TO GEAR SLIPPING, AND SUDDEN ACCELERATION. NOT ALWAYS, BUT MORE OFTEN THAN NOT. I CHALKED IT UP TO THE NATURE OF THE DTC AS THE DEALER INSISTED THAT IS HOW THE TRANS WORKS. AFTER SEVERAL MORE MONTHS I RECEIVED A RECALL NOTICE FOR TRANS PROBLEMS. HAD TRANS REPROGRAMMED. AFTER ABOUT 3 MONTHS, ALL PROBLEMS RETURNED ALONG WITH A GRINDING SOUND WHEN IN LOWER GEARS. TOOK TO DEALER FOR REGULAR 7500 MILE CHECK AND SPOKE AT LENGTH WITH TECHNICIAN. HE HAS SAME CAR AND STATED THAT MY CLUTCH PLATES WOULD NEED TO BE REPLACED ALONG WITH SOME OTHER HARDWARE. UNFORTUNATELY, TRANS TECH WAS BOOKED FOR THE FOLLOWING WEEK AND A HALF. MADE APPT AT OTHER DEALER AND AFTER THEY CHECKED THE CAR, STATED THAT ALL I NEEDED WAS TO HAVE THE TRANS REPROGRAMMED, GOING SO FAR AS TO TELL ME THAT THE NEW PROGRAMMING WOULD "LEARN" MY DRIVING STYLE AND ADJUST AFTER A TWO WEEK PERIOD. CAR SEEMED OK FOR A FEW MONTHS, AND THEN ALL PROBLEMS RETURNED AGAIN. I TOOK MY CAR IN FOR REGULAR ESP SERVICE THIS EVENING AND ASKED FOR THE TRANS TO BE LOOKED AT AGAIN. TECH TOLD ME THAT THEY WERE BOOKED FOR OVER 2 WEEKS FOR TRANS WORK, AND 80% OF THAT WORK IS ON THE FOCUS AND FIESTA MODELS. TECH ALSO SHARED THAT AS OF 3/1/14, FORD INSTRUCTED ALL DEALERS TO STOP REPLACING THE CLUTCH PLATES AND SIMPLY REPROGRAM THE TRANS. TECH STATED THAT THIS IS DUE TO THE HIGH COST OF REPLACING THE CLUTCH PLATES; ANYWHERE FROM $1800 - $2100. HE ALSO STATED THAT INTERNALLY, FORD CORPORATE HAS ACKNOWLEDGED THAT THIS TRANS IS A FAILURE. IN ORDER TO GET NEW CLUTCH PLATES, TECH STATED THAT I NEEDED TO HAVE TRANS REPROGRAMMED AND THEN DRIVE FOR 2 WEEKS. THEN RETURN TO DEALER FOR ANALYSIS. TECH STATED THAT FORD WILL ONLY REPLACE CLUTCH PLATE IF SLIPPING OCCURS AT OVER 2100 RPM. FEARFUL FOR SAFETY AS TRANS PROBLEMS CAN OCCUR AT ANY TIME! *TR

Mileage: 8,000

TRANSMISSION SLIPS / LOSS OF POWER. SOMETIMES FROM A DEAD STOP AND OTHER TIMES AT HIGHWAY SPEEDS AND LOSS OF POWER WHEN THE ACCELERATOR IS FLOORED AND NEEDED FOR PASSING AT SPEED. THIS HAS BEEN AN ISSUE SINCE THE CAR WAS PURCHASED NEW AND ITS NOT GOING BACK TO THE DEALER FOR THE 3RD TIME ON 6/30/2014 TO HAVE THE TRANSMISSION LOOKS AT AGAIN. ITS HAD TWO PRIOR TRANSMISSION REPAIRS AND ITS NOW FAILING THE SAME WAY AGAIN. IF A TRANSMISSION IS UNABLE TO PROVIDE POWER RELIABLY WHEN NEEDED ITS GOING TO GET SOMEONE KILLED AS A RESULT. *TR

Mileage: 2,000

WHEN TAKING OFF FROM A STOP SIGN THE DTC TRANSMISSION SEEMED TO HAVE A HARD TIME GOING INTO GEAR AND A LARGE LURCH FOLLOWED THEN THE CAR WOULD NOT ALLOW ME TO ACCELERATE UNTIL THE ENGINE WAS AROUND IDLE. ONCE AT IDLE THE CHECK ENGINE LIGHT CAME ON AND THE CAR WOULD ONLY ALLOW ME TO REV THE ENGINE WITH THE TRANS IN DRIVE. I HAD IT FIXED ALREADY DUE TO TRANS OIL LEAKING INTO THE CLUTCH AREA. 500-1000 MILES LATER SAME ISSUE AWAITING TO GET IT LOOKED AT AGAIN. *TR

Mileage: 49,000

I HAD MY FORD FOCUS FOR ABOUT 1 WEEK. BOUGHT USED FROM THE DEALER. I STARTED TO TAKE OFF FROM WALMART PARKING LOT AND THE CAR STARTED JERKING AND STALLED. SO I TOOK IT TO THE DEALERSHIP AND THEY DETERMINED IT WAS A FAULTY CLUTCH. AFTER REPAIR MY CAR HAS ONLY GOTTEN WORSE. NOW IT ROLLS BACKWARDS ON HILLS IN AUTOMATIC. GRINDS GEARS WHEN IT TRIES TO SHIFT OUT ON HILLS. AND STILL JERKS TERRIBLY WHEN TAKING OFF. THE SHOP TELLS ME ITS BECAUSE ITS BUILT LIKE A MANUAL FOR EXCELLENT GAS MILEAGE. NOTE NO MANUAL SHIFT IVE EVER DROVE "GRINDS OR JERKS" IF IT IS SHIFT RIGHT. THIS CAR IS TERRIBLY DANGEROUS

Mileage: 30,000

CAR WAS RUNNING FINE AND THE VEHICLE LOST POWER AND SLOWED TO A CRAWL. AFTER SITTING AWHILE IT STARTED UP AGAIN ONLY TO LOOSE POWER AGAIN. WAS TOLD IT WAS THE COMPUTER, THEN THE BATTERY, THEN THE TRANSMISSION. NOW BEING TOLD THAT IT WAS THE TCM VOLTAGE BEING THE PROBLEM. THE CAR IS IN THE SHOP. THE SERVICE MANAGER HAS SAID THE PART IS NOT AVAILABLE BECAUSE THERE ARE SO MANY OF THESE CARS REQUIRING THIS PART. THE CAR IS NOT SAFE TO DRIVE AND THERE HAS BEEN SOME RECALLS ON MANY OF THESE MODELS. IN FACT THERE IS A RECALL FOR A SOFTWARE UPDATE ON MANY OF THEM BUT NOT MINE. WHY ISN'T THERE A RECALL IF THE DEALER SAYS THAT IT IS A COMMON PROBLEM ON THIS CAR. *TR

Mileage: 80,000

WHEN I START TO GO FROM A STOP. MOTOR HESITATES, AND THEN A VERY MAJOR SHUTTER THROUGH OUT THE CAR. ALSO COMING FROM A STOP ON A HILL CAR WILL ROLL BACK. TOOK TO DEALERSHIP AND THEY TOLD ME ITS JUST THE WAY IT IS AND THAT IT COULD BE I AM NOT AGGRESSIVE ENOUGH ON TAKE OFF. *TR

Mileage: 35,000

I BOUGHT A 2012 FORD FOCUS FROM LOCAL DEALERSHIP ON JUNE 14,2012. IT HAD 25 MILES ONLY. I'M PAYING A VERY HIGH INTEREST RATE ON $20000+ LOAN FOR VEHICLE. I'M ALSO PAYING EXTRA $2500.00 FOR AN EXTENDED WARRANTY. APPROXIMATELY THREE MONTHS AFTER PURCHASE TRANSMISSION FAILED. MILEAGE WAS 10,192. IN JULY, 2013 ANOTHER DEALERSHIP HAD TO FIX TRANSMISSION AGAIN. APPROXIMATELY 29000 MILES THAT TIME. ON 5/23/2014 CAR SHOWED MAJOR FAILURE WITH OCM COMPUTER AND TRANSMISSION AGAIN. WOULD NOT CRANK. NOW AT APPROXIMATELY 63000 MILES. I WAS TOLD THE CAR WAS FIXED ON 06/17/2014 AND I PICKED IT UP AROUND 2PM.. I IMMEDIATELY WENT WORKING WITH THE CAR AND DROVE APPROXIMATELY A LITTLE OVER 100 MILES. AS I WAS RETURNING HOME, ACCELERATING UPHILL ABOUT 45 MPH THE CAR LOST ALL GEARS. AFTER TURNING CAR OFF, IT WOULD NOT CRANK AGAIN. THIS IS SAME PROBLEM AS BEFORE. CAN YOU PLEASE HELP ME IN GETTING SATISFACTION IN HELPING FORD OWN UP TO A MAJOR ISSUES KNOWN EVEN WITH THEIR OWN TECHNICIANS. IT IS ALSO A FLEX FUEL SEDAN. I FEEL ROBBED BY HIGH INTEREST LOAN AND A NEW CAR WITH MAJOR PROBLEMS THAT SEEM IMPOSSIBLE TO FIX. *TR

Mileage: 10,192

ON-GOING PROBLEMS WITH THE TRANSMISSION. THE FIRST INCIDENT OCCURRED APPROXIMATELY ONE MONTH AFTER PURCHASE. I TOOK IT TO THE DEALER AND THEY TOLD ME THAT THE SHUDDERING/SHIFTING PROBLEMS THAT I WAS EXPERIENCING WERE "NORMAL" AND THAT THE VEHICLE NEEDED AN ADJUSTMENT PERIOD. I WAS TOLD THAT IT WOULD SMOOTH OUT ONCE IT GOT USED TO MY DRIVING PATTERN. THE PROBLEM CONTINUED AND I TOOK IT BACK SEVERAL TIMES TO THE DEALERSHIP. EACH TIME I WAS TOLD THAT THE CAR NEEDED TO GET USED TO MY ACCELERATION. DURING ONE OF THE VISITS THE DEALER DID REPLACE THE CLUTCH ASSEMBLY AND SEVERAL SEALS. THE VEHICLE SHUDDERS BADLY, ON TAKE OFF, AND HAS BOGGED DOWN TO THE POINT THAT I FEEL UNSAFE IN THE VEHICLE. I AM COMPLETELY DISAPPOINTED IN THIS VEHICLE. *TR

Mileage: 1,000

PURCHASED THIS VEHICLE ON SATURDAY, JUNE 14, 2014 FOR MY DAUGHTER. THE FOLLOWING MONDAY WHILE PULLING OUT OF PARKING LOT, THE "ENGINE" INDICATOR CAME ON AND CAR BEGIN TO HESITATE, WHEN SHE GOT ON THE HIGHWAY SHE WAS NOT ABLE TO DRIVE MORE THAN 40 MPH AND THE TACHOMETER WAS FLIPPING FROM ONE SIDE OF THE DIAL TO THE OTHER. SHE MANAGED TO THE DRIVE THE CAR HOME. I STARTED THE CAR, THE LIGHT WAS OFF AND IT DROVE "NORMAL". I COULD FEEL THAT THERE WAS A SLIGHT HESITATION AND A SLIGHT VIBRATION WHEN IDLING. I CALLED THE DEALER THE NEXT DAY, HE SPOKE WITH SOMEONE IN THE SERVICE DEPARTMENT AND THEY STATED WHATEVER THE PROBLEM WAS, IT SELF-CORRECTED ITSELF; BUT TO BRING IT IN IF IT HAPPENS AGAIN. I AM PARTICULARLY UPSET BECAUSE I PURCHASED THIS AS AN UPGRADE FROM THE CHEVY COBALT. MY DAUGHTER AND SON WILL BE DRIVING THIS CAR TO COLLEGE IN THE FALL WHICH IS A 3 1/2 HOUR DRIVE ACROSS THE STATE OF IOWA OVER VERY BUSY INTERSTATES. I SHUDDER TO THINK WHAT MIGHT HAPPEN IF THIS CAR ACTS UP ON THE INTERSTATE. WHAT ARE YOU ALL GOING TO DO ABOUT THIS OBVIOUS PROBLEM... WAIT FOR FATALITIES?????? *TR

Mileage: 40,000

APPROACHED STOP LIGHT ON A ROAD WITH STEEP INCLINE. CAME TO COMPLETE STOP BEHIND SEVERAL CARS WITHOUT INCIDENT, BUT WHEN PRESSED GAS TO MOVE AT GREEN LIGHT, GEAR (DESPITE BEING AUTOMATIC TRANSMISSION) SLIPPED AND STAYED IN NEUTRAL, REVVING BUT NOT ENGAGING. CAR BEGAN QUICKLY ROLLING BACKWARDS. I WAS ABLE TO YANK EMERGENCY BRAKE JUST BEFORE HITTING THE CAR APPROACHING MINE FROM BEHIND. SIMILAR INCIDENCES HAVE OCCURRED WITH REGARD TO INCORRECT/ DANGEROUS AUTOMATIC GEAR CHANGES -- SUDDEN LOSS OF NEEDED GEAR CHANGE TO ENTER HIGHWAY FROM RAMP (FLAT LAND) AND ALL KINDS OF GEAR CHANGING PROBLEMS (STUCK IN GEAR SEVERAL GEARS TOO LOW OR TOO HIGH) IN HILLY TERRAIN. THIS CAN RESULT IN LURCHING AS WELL. DEALERSHIP CLAIMS NORMAL OPERATION AND SAYS THE CAR ISN'T GENERATING HELPFUL CODES AS A RESULT. *TR

Mileage: 17,951

THE VEHICLE TRANSMISSION SHUDDERS, HESITATES, AND LURCHES WHEN STARTING OUT OR ACCELERATING. IT CAN TEMPORARILY STRAND THE DRIVER IN FRONT OF ONCOMING TRAFFIC OR UNEXPECTEDLY LUNGE THE VEHICLE AHEAD FROM A STOP AND I AM CONCERNED OVER THE POTENTIAL FOR CAUSING AN ACCIDENT. IT IS OBVIOUS TO ALL PASSENGERS AND ALL DRIVERS EVERY TIME THE CAR IS DRIVEN. IT HAS BEEN PRESENT SINCE INITIAL BRAND-NEW DELIVERY OF THE VEHICLE AND SEEMS TO BE GETTING WORSE (I AM NOW OVER 20,000 MILES). ONLINE RESEARCH REVEALS THIS IS A WIDESPREAD KNOWN ISSUE WITH THIS VEHICLE. I CALLED THE DEALER, DESCRIBED THE SYMPTOMS, AND ASKED FOR A SERVICE APPOINTMENT. HE STATED THIS IS A KNOWN ISSUE, IS EXPECTED IN THIS UNIQUE TYPE OF TRANSMISSION, AND I NEED TO ACCEPT IT. HE DID NOT FEEL I NEEDED TO BRING THE CAR IN FOR A SERVICE EVALUATION BUT I PERSISTED AND BROUGHT IT IN. WHEN I ARRIVED I WAS GIVEN A PRINTED HANDOUT REGARDING THIS VEHICLE TRANSMISSION THAT AGAIN SUGGESTED THIS BEHAVIOR WAS EXPECTED AND "NORMAL" AND IMPLIED THAT I NEEDED TO ACCEPT IT. INSTEAD OF THE USUAL SERVICE EVALUATION, HE HAD ME DRIVE THE CAR WITH A DEALER REPRESENTATIVE WHO ACKNOWLEDGED THE SYMPTOMS, THAT THIS IS A KNOWN, WIDESPREAD ISSUE AND THAT IT IS EXPECTED BEHAVIOR WITH THIS UNIQUE TRANSMISSION. I WAS SENT HOME WITHOUT FURTHER EVALUATION AND IT WAS IMPLIED THAT I SHOULD NOT BRING BACK THE CAR FOR THIS ISSUE. I FEEL THIS IS A SAFETY ISSUE. I HAVE DRIVEN MANY HUNDREDS OF THOUSANDS OF MILES OVER MANY DECADES AND HAVE NEVER, EVER EXPERIENCED SUCH UNUSUAL PERFORMANCE IN A TRANSMISSION AND I AM GENUINELY WORRIED THAT MY TEENAGE DAUGHTER WILL BE PUT IN A DANGEROUS POSITION DUE TO THE "EXPECTED" BEHAVIOR OF THIS TRANSMISSION. I AM ASKING FOR A FORMAL REVIEW AND REPLACEMENT WITH A UNIT THAT PERFORMS ON PAR WITH INDUSTRY STANDARDS. I FEEL FORD WILL NOT ENTERTAIN FURTHER DISCUSSION AND APPEAL TO NHTSA. *TR

Mileage: 5

PULLED OUT OF PARKING LOT, THE TRANSMISSION MALFUNCTION INDICATOR CAME ON WITH MESSAGE. CAR WOULD NOT GO ABOVE 10 MPH AND THE TACHOMETER WOULD FLIP FROM ONE SIDE OF THE DIAL TO THE OTHER. PULLED INTO ANOTHER PARKING LOT AND PUT CAR IN PARK AND TRIED TURNING THE CAR OFF AND THEN STARTING THE CAR AGAIN TO SEE IF IT WOULD CLEAR THE ERROR. SAME ERROR AND WILL NOT MOVE ABOVE 10 MPH. HAD CAR TOWED. *JS

Mileage: 24,866

TRANSMISSION STARTED JERKING, GRINDING AND NOT SHIFTING PROPERLY. CAR HAS BEEN IN THE SHOP 6-8 TIMES IN THE LAST YEAR. THE LATEST ISSUE WITH THE TRANSMISSION WAS BASICALLY FEELING LIKE IT WENT OUT OF GEAR AND THE CAR HAD NO POWER. DANGEROUS WHEN IT HAPPENS GOING DOWN THE FREEWAY AT 70 MPH AND IN TRAFFIC. DEFINITELY A SAFETY ISSUED AND NEEDS TO BE ADDRESSED. FROM WHAT I SEE ONLINE THE IS HAPPENING WITH MANY, MANY PEOPLE WHO HAVE THE 2012-2013 FOCUS WITH THE DUAL CLUTCH TRANSMISSION. SOMEONE IS GOING TO GET HURT IF THEY DON'T RECALL THIS CAR OR MAKE ARRANGEMENTS FOR A NEW TRANSMISSION TO REPLACE THE CURRENT ONE. *JS

Mileage: 36,000

I PURCHASED A 2012 FORD FOCUS LESS THAN A YEAR AGO AND HAVE HAD TROUBLE EVER SINCE. I HAVE HAD MY CAR IN REPAIRED ONCE FOR THE TRANSMISSION ISSUES ACCELERATING AND COASTING. MY CAR IS SHAKING AND HESITATING WITH ANY TYPE OF ACCELERATION. THE CAR IS MAKING A CLUNKING NOISE WHEN DRIVING, TURNING CORNERS AND BRAKING. I AM BEYOND DISAPPOINTED WITH THE QUALITY OF THE 2012 FOCUS. I DROPPED MY CAR OFF AT THE DEALER AND WANTED IT LOOKED ASAP. I ALSO CONTACTED FORD DIRECTLY ABOUT MY CONCERNS, THEY INFORMED ME ABOUT THE DUAL CLUTCH TRANSMISSION AS A REASON FOR THE DRIVE (AN EXCUSE I HAVE HEARD NUMEROUS TIMES FROM THE DEALER). AFTER A COUPLE DAYS THE SERVICE DEPARTMENT CALLED TO LET ME KNOW THEY HAD LOOKED IT OVER AND EVERYTHING SEEMED FINE. THEY LATER TEST DROVE IT AND HE INFORMED ME THAT EVERYTHING LOOKS GREAT AND THAT THE WAY MY CAR IS DRIVING IS JUST THE WAY THESE FOCUS' DRIVE DUE TO THE DOUBLE CLUTCH TRANSMISSION. HE INFORMED ME THAT IT TENDS TO DRIVE THE WAY I WAS DESCRIBING IF PEOPLE HAVE A "LIGHT FOOT", IF I WOULD DRIVE WITH A "HEAVIER FOOT" OR "ACCELERATE FASTER" IT MOST LIKELY WOULDN'T HAVE THESE ISSUES. WHEN I BROUGHT UP THE INSTANCE WHERE THE CAR SHOOK AND MADE A LARGE CLUNK WHEN I TURNED IT OFF, HE STATED THAT IT WAS PROBABLY A "FLUKE". IT IS VERY DISCOURAGING THAT I AM TOLD THAT THIS IS JUST HOW THE FOCUS VEHICLES ARE GOING TO BE. I EMAILED FORD ABOUT THE RESULTS AND HAVE NOT HEARD BACK. I PICKED UP MY CAR AND IT STILL DRIVES JERKY AND THE CLUNKING NOISE IS EVEN LOUDER. I DROPPED IT OFF WITH 40,618 MILES AND PICKED IT UP WITH 40,630 MILES. I THINK IT IS FRUSTRATING THAT IT IS DEEMED AS A STANDARD DRIVE WITH A 12 MILE TRIP. I AM DISAPPOINTED THAT I AM EXPECTED TO HIT THE GAS HARDER TO HOPEFULLY HAVE A SOMEWHAT LESS JERKY DRIVE... NOT SURE HOW TO DO THAT IN PARKING LOTS AND NEIGHBORHOODS. I DO NOT FEEL THAT I HAVE A SAFE QUALITY VEHICLE AND DON'T KNOW WHAT TO DO NEXT. *JS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION SLIPPED IN AND OUT OF GEAR WITH EXTREME HESITATION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT FOR DIAGNOSIS. AN UNKNOWN TROUBLE CODE WAS DETECTED AND THE MECHANIC RECOMMENDED THE VEHICLE BE TAKEN TO A DEALER. ADDITIONALLY, THE MOTOR MOUNTS FRACTURED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

IN THE PAST YEAR, I HAVE EXPERIENCED ISSUES WITH MY TRANSMISSION WHERE MY CAR HAS DIFFICULTIES SHIFTING FROM 1ST TO 2ND GEAR. IT SHUTTERS AND JOLTS, FEELS LIKE I HAVE A MANUAL TRANSMISSION. I COMMUTE DAILY, ESPECIALLY IN TRAFFIC, SO THIS HAS NEVER BEEN ACCEPTABLE. ON JUNE 1ST, I WAS IN A PARKING GARAGE COMING AROUND A CORNER WHEN MY TRACTION CONTROL LIGHT APPEARED AND I LOST POWER TO THE ENGINE. THE INTERIOR LIGHTS, RADIO, AC WERE STILL WORKING, I JUST COULDN'T MOVE THE CAR. I WAS STALLED AND WAS NEARLY HIT A FEW TIMES SINCE I WAS STUCK IN A TURN. I TRIED TURNING THE CAR ON AND OFF, NO LUCK. I HAD MY CAR TOWED HOME, AND FORD TOWED IT TO THE DEALERSHIP THE NEXT MORNING WHERE I WAS TOLD THE CAR WAS STUCK IN GEAR. IT NEEDED A NEW TRANSMISSION MODULE. THE NEW MODULE WAS REPLACED AND I WAS TOLD MY CAR WAS READY FOR PICK UP. I WENT IN THE NEXT DAY, THE PORTER PULLED UP MY CAR AND I COULD NOT DRIVE IT OFF THE LOT, BECAUSE NOW IT WAS STUCK IN "PARK". I WAS VERY FRUSTRATED AND I WAS TOLD BY THE DEALERSHIP THAT THE COMPUTER MAY HAVE HAD A GLITCH WHEN REPROGRAMMING OR IT MAY HAVE RESET ITSELF. I WAS TOLD THIS CAN MORE THAN LIKELY HAPPEN AGAIN, HOW DISAPPOINTING. I DON'T FEEL SAFE DRIVING MY CAR AND ESPECIALLY LONG DISTANCES. I'M AFRAID THIS CAN HAPPEN AGAIN, BUT EVEN WORSE, WHILE I'M ON THE ROAD. NEEDLESS TO SAY I WILL BE LOOKING INTO LEMON LAW OR TRADING IN THIS VEHICLE. *TR

Mileage: 47,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKING, THE TRANSMISSION SLIPPED OUT OF GEAR. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED A SECOND TIME AFTER PARKING IN HER RESIDENTIAL GARAGE AND THE VEHICLE WENT FORWARD, CRASHING INTO A WALL. THE DRIVER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO STANDARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 12,000.

Mileage: 8,000

WHEN EXITING GROCERY STORE PARKING LOT, AS WE PULLED OUT INTO TRAFFIC, THE CAR EXPERIENCE A SUDDEN LOSS OF ACCELERATION/DRIVE TRAIN POWER, WHILE ELECTRICAL SYSTEMS STARTED TO FLASH, AND ELECTRONIC GEAR INDICATOR TRANSITIONED FROM GEAR TO GEAR. RPMS, WERE STILL REGISTERING AND ON ACCELERATION, DRIVE TRAIN WAS UNRESPONSIVE. THIS HAPPENED ALL WHILE IN TRAFFIC, WHEN ONCOMING VEHICLES WERE APPROACHING. WE TURNED ON HAZARD LIGHTS AND MOVED TO THE ROAD SHOULDER. POWERED OFF CAR FOR A MINUTE, THEN RESTARTED. CAR STARTED BUT STILL EXPERIENCED SEVERE HESITATION ON ACCELERATION, AND SEEMED AS IF IT WAS STRUGGLING TO STAY ON. PULLED ONTO A SIDE STREET TO GET OUT OF TRAFFIC, THEN AFTER TURNING CAR OFF, IT WOULD NOT TURN BACK ON. AFTER APPROX. 10 MINUTES, TRIED TO TURN ON CAR AGAIN, AND IT STARTED. WAS ABLE TO CAREFULLY DRIVE CAR HOME, HOWEVER CHECK ENGINE LIGHT HAS NOW BEEN ILLUMINATED. THIS WILL BE THE 5TH INSTANCE (ALL INSTANCES DOCUMENTED BY DEALER, AND SERVICED BY DEALER) THAT THE CAR HAS HAD THIS ISSUE, AND WE HAVE BROUGHT IT TO THE ATTENTION OF THE DEALERSHIP, WITH NO 100% REMEDY BEING GIVEN. WILL BE TAKING CAR IN ONCE AGAIN TO DEALERSHIP FOR SERVICE AND HOPEFULLY RESOLUTION OF THIS ONGOING ISSUE OF HESITATION ON ACCELERATION, AND TOTAL FAILURE OF DRIVE TRAIN DURING VEHICLE OPERATION. *TR

Mileage: 49,000

ON-GOING PROBLEMS WITH THE TRANSMISSION. THE FIRST INCIDENT OCCURRED APPROXIMATELY ONE MONTH AFTER PURCHASE. I TOOK IT TO THE DEALER AND THEY TOLD ME THAT THE SHUDDERING/SHIFTING PROBLEMS THAT I WAS EXPERIENCING WERE "NORMAL" AND THAT THE VEHICLE NEEDED AN ADJUSTMENT PERIOD. I WAS TOLD THAT IT WOULD SMOOTH OUT ONCE IT GOT USED TO MY DRIVING PATTERN. THE PROBLEM CONTINUED UNTIL IT GOT SO BAD THAT I TOOK IT BACK IN DECEMBER 2013 AND THE TRANSMISSION REQUIRED REPAIR. IT WENT BACK TO THE DEALERSHIP IN MAY OF 2014 FOR THE SAME PROBLEM AND THE DEALERSHIP HAD TO REPLACE THE CLUTCH ASSEMBLY AND SEVERAL SEALS. THE VEHICLE SHUDDERS BADLY, ON TAKE OFF, AND HAS BOGGED DOWN TO THE POINT THAT I WAS NEARLY REAR-ENDED, I HAVE ALSO EXPERIENCED PROBLEMS WITH ROLLBACK ON HILLS AND PROBLEMS WHEN TRYING TO ACCELERATE UPHILL. *TR

Mileage: 1,747

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE MAKING TURNS AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TRANSMISSION OVERHEATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

WHEN LIGHTLY ACCELERATING FROM A STATE OF REST, THE CAR HESITATES WHEN THE GAS PEDAL PRESSED, EVEN WHEN A LITTLE MORE PRESSURE IS APPLIED. THEN IT UNPREDICTABLY "KICKS" INTO GEAR, FORCING ME TO HIT THE BRAKES TO ACCOMMODATE FOR THE SUDDEN JOLT. IT ALSO SLIDES BACKWARD WHEN RELEASING THE BRAKE ON HILLS. NONE OF THESE ISSUES OCCURRED SEVERELY IN THE FIRST YEAR AFTER PURCHASING THE CAR NEW. THE SYMPTOMS BECAME NOTICEABLE AROUND OCTOBER 2013, AND HAS OCCURRED SINCE, MOST OFTEN IN THE LOWEST GEARS -- SLOWLY BACKING OUT FROM A PARKING SPOTS, STOP & GO TRAFFIC, ETC. I HAD THE CAR SERVICED AT THE DEALERSHIP UNDER WARRANTY THREE TIMES, AND TAKEN TO ANOTHER FORD DEALER FOR A SECOND OPINION. THREE DAYS FROM RECEIVING MY CAR BACK FROM THE DEALERSHIP AFTER THE THIRD SERVICE, THE CAR CONTINUED TO SHUDDER AND HESITATE WHILE APPLYING PRESSURE TO THE GAS. ONLY THIS TIME I NEARLY CAUSED AN ACCIDENT WHILE REVERSING OUT OF A SUPERMARKET PARKING LOT. USUALLY IT SHUDDERS WHEN IN REVERSE, BUT THIS TIME THE CAR DID NOT RESPOND AT ALL WHEN IN REVERSE AND WITH LIGHT PRESSURE ON THE GAS. AFTER ABOUT 3-5 SECONDS OF LIGHT, EVEN PRESSURE ON THE GAS PEDAL TO INCH THE CAR OUT OF THE SPOT, THE VEHICLE SHOT BACKWARD, NEARLY SENDING ME THROUGH THE STORE WALL. FORTUNATELY, NO OTHER VEHICLES OR PEDESTRIANS WERE NEARBY, BUT THIS INCIDENT MAKES ME AFRAID THAT THE CAR IS A DANGER TO MYSELF AND OTHERS. *TR

Mileage: 25,146

SHUDDER VIBRATIONS AND ACCELERATION LAG DUE TO THE MALFUNCTION OF THE DTC (DUEL CLUTCH TRANSMISSION) IN MY 2012 FORD FOCUS. *TR

Mileage: 30,000

I HAVE A 2012 FORD FOCUS SEL. I AM MAKING PAYMENTS ON THIS CAR. I PURCHASED IT AS A CERTIFIED PRE OWNED. IT HAD ROUGHLY 30,000 MILES ON IT WHEN RECEIVED. IT HAS BEEN 18 MONTHS SINCE DATE I RECEIVED THE CAR. I HAVE HAD IT FOUR TIMES FOR THE TRANSMISSION. ALL FOR THE SAME THING WITCH IS GRINDING OF GEARS, SLIPPING AND NOT SHIFTING PROPERLY. THE DEALERSHIP HAS UPDATED THE SOFTWARE AND OTHER SERVICES ON IT. IT HAS CONTINUED TO DO ALL OF THE STUFF I HAD IT FOR. *TR

Mileage: 47,090

AN UNEXPECTED LOSS OF POWER WHILE DRIVING RESULTING IN A STALL-LIKE CONDITION. SHIFTING GEARS LOCK UP. HAVE TO SHUT OFF CAR, LET IT SIT FOR A FEW MINUTES AND RESTART IT. *TR

Mileage: 73,538

THE TRANSMISSION VIBRATES IN 1ST AND 2ND GEAR AND SOMETIMES DOESN'T GET INTO PROPER GEAR. WHEN SHUTTING VEHICLE OFF SOMETIMES LURCHES . WHEN STOPPED ON A HILL, IN GEAR, IF YOU TAKE FOOT OFF THE BRAKE THE VEHICLE WILL ROLL BACK LIKE IT'S IN NEUTRAL HAVE RETURNED 3 TIMES TO DEALERSHIP STILL NOT FIXED NEEDS TO BE RECALLED. *TR

Mileage: 25,000

CAR'S TRANSMISSION FELT SLUGGISH (HESITATE TO ACCELERATE) AFTER 15-20 MINUTES OF LOW-SPEED DRIVING (0-10MPH) IN A TRAFFIC JAM. TEN MINUTES LATER, ENGINE STALLED ON FREEWAY AT 70MPH. TACHOMETER DROPPED TO 0 AND SPEEDOMETER DISPLAYED WAS 0. CAR RESTARTED, AND CONTINUED TO BE DRIVEN FOR 15 MINUTES. GEAR DISENGAGED WHEN TURNING INTO A PARKING SPACE, CAR ROLLED BACKWARDS. POWER DID RESUME AFTER 2 SECONDS WHILE CONSTANTLY GIVING GAS. RESTARTED THE CAR AFTER AROUND 30 MINUTES, CAR STALLED AGAIN FEW MINUTES LATER. ENGINE WOULD NOT RESTART INSTANTLY. ONLY CLICKING NOISE WAS HEARD IN THE ENGINE BAY WHEN TURNING KEYS. WAITED 10-15 MINUTES TO RESTART. CAR ACCELERATED TO 70MPH BEFORE STALLING AGAIN AFTER 1-2 MINUTES. GEAR INDICATOR WAS FLASHING. WHEN THE CAR STALLED, ENGINE RAVED WITH LOST OF POWER FOR 1-2 SECONDS. CAR FELT LIKE IN NEUTRAL EVEN SHIFTER WAS IN DRIVE. TACHOMETER THEN DROPPED TO 300RPM AND NEVER RAV AGAIN. CAR WAS PULLED OVER. THE CYCLE OF STALLING AND RESTART REPEATED 5-6 TIMES UNTIL I ARRIVED HOME. THE NEXT DAY CAR WAS DRIVABLE AGAIN (I ONLY HAVE A 5-MILE COMMUTE). SIMILAR TROUBLES OCCURRED THREE WEEKS AGO WHEN CAR WAS TOTALLY DISABLED AFTER 20-30 MINUTES PARKING LOT DRIVING. CAR HARDLY RESTART AND REFUSE TO GO INTO GEAR. GEAR INDICATOR CONSTANTLY BLINKED. I PREVIOUSLY THOUGHT THE ISSUES WERE RELATED TO THE USAGE OF S GATE, WHERE IT HAPPENED FOR TWO INSTANCE. THERE ARE 3 OCCURRENCES OF SIMILAR TROUBLES. FIRST TIME WAS ABOUT A MONTH AGO WHEN CAR REFUSED TO START, BUT IT WAS PERFECTLY DRIVABLE AGAIN AFTER BEING COOL DOWN FOR A NIGHT. TOWED TO DEALER BUT PROBLEM COULD NOT BE DUPLICATED. THE REASON THAT PROMPTS ME TO WRITE THIS REPORT IS DUE THE LOST OF POWER ON FREEWAY WHICH I BELIEVE IS A SAFETY RELATED ISSUE. ALSO, THERE DOESN'T SEEM TO BE A TROUBLE CODE IN THE COMPUTER, WHICH MAKES IT HARD FOR DEALERS TO DIAGNOSE THE PROBLEM. *TR

Mileage: 47,000

MY 2012 FORD FOCUS HAD THE CONTROL MODULE (TCM, PCM) TRANSMISSION THAT JERKS IN LOW GEAR. I WAS NOT TOLD AT TIME OF PURCHASE ABOUT THE DUAL TRANSMISSION. I PURCHASED THE CAR AUGUST 2012. *TR

MY 2012 FORD FOCUS HAD THE CONTROL MODULE (TCM, PCM) TRANSMISSION THAT JERKS IN LOW GEAR. I WAS NOT TOLD AT TIME OF PURCHASE ABOUT THE DUAL TRANSMISSION. I PURCHASED THE CAR AUGUST 2012. *TR

4 TRANSMISSION FAILURES IN 25K MILES STILL HAVE PROBLEMS WITH TRANSMISSION SLIPPING, JUMPING, LURCHING HESITATES GRINDING AND SHUTTERS, WHEN YOU PRESS ON THE GAS FROM A STOP IT SOMETIMES JERKS YOU INTO MOVEMENT OR IF YOU PRESS THE GAS A BIT HARDER IT WILL SHUTTER, THE MORE WE DRIVE THE WORST IT JUST UNTIL IT COOLS DOWN. *TR

TRANSMISSION WAS SHIFTING POORLY, THEN LIKE AN ENGINE MISS, POWER LOSS, STEP ON GAS IT SLOWED DOWN, TURNED CORNER AT INTERSECTION AND ALMOST DIDN'T MAKE IT THRU INTERSECTION. VERY LIGHT FOOT ON THE ACCELERATOR WOULD ALLOW IT TO GAIN SPEED. MISSED 1ST GEAR ON STOP AT STOPSIGN, TOOK OFF IN 2ND OR 3RD (AUTOMATIC)/ CHECK ENGINE LIGHT WAS ON UNTIL I GOT HOME, SHUT IT OFF. STARTED BACK UP AND RAN FAIRLY WELL TO DEALERSHIP. THIS IS SECOND TIME IN A WEEK I'VE HAD TO DEALER. THEY DID A TSB ELECTRIC RESET OF SHIFT POINTS AND SAID IT WAS ALL RELATED. I WAS CHARGED FOR THAT EVEN THO THERE WAS A TSB PERFORMED. ALSO MY RF WINDOW MOTOR IS OUT. IT WAS RARELY USED AS I COMMUTE ABOUT 55 MILES A DAY SOLO. *TR

Mileage: 56,665

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CLUTCH WAS MAKING AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500, AND THE CURRENT MILEAGE WAS 49,000.

Mileage: 6,500

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CLUTCH WAS MAKING AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500, AND THE CURRENT MILEAGE WAS 49,000.

Mileage: 6,500

APRIL 2011 -- ISSUES BEGAN WITHIN A WEEK OF PURCHASING THE VEHICLE. COMPLETE ELECTRICAL SYSTEM SHUTDOWN (CAUSING AIR/RADIO/SYNC SYSTEM TO BE OF NO USE). BROUGHT VEHICLE IN BECAUSE I WAS SCHEDULED TO GO ON ROAD TRIP TO MASS. (SYNC SYSTEM SHUT DOWN IN ROUTE TO MASS.). SOON THEREAFTER, THE JERKING AND SHAKING OF THE VEHICLE. EACH TIME I CALLED OR BROUGHT THE VEHICLE IN, I WAS TOLD "WE CANNOT REPLICATE THE PROBLEM". BACK AND FORTH MEETING WITH MANAGEMENT AT WALDORF FORD DEALERSHIP AND PHONE CALLS WITH FORD IN DETROIT. CONTINUED ISSUES WITH THE JERKING AND VIBRATING OF VEHICLE; CONTINUED COMPLAINTS THAT THE RPM NEEDLE WOULD RACE UP AND DOWN AND THE ENGINE WOULD REVVED BECAUSE THE ENGINE WAS NOT GETTING INTO GEAR; MAY 2013 50K MILES -- WHILE IN COLUMBIA, MD WAS STILL HAVING THE JERKING AND "SHIFTING" ISSUES THAT THE DEALERSHIP "COULD NOT" AND I RECEIVED A MESSAGE ON THE VEHICLE THAT SAID TRANSMISSION FAILURE SERVICE IMMEDIATELY. I WAS IN TRAFFIC AND WAS ALMOST REAR ENDED ON SEVERAL OCCASIONS UNTIL I ARRIVED AT A FRIEND'S. DROVE HOME HOURS LATER; TRANSMISSION/POWERTRAIN SYSTEM "FIXED"; MAY 2014 74K MILES -- JERKING/VIBRATING/GRINDING SOUNDS; ENGINE LIGHT ON AND OFF (NOT FLASHING); VEHICLE NOT GETTING INTO GEAR FROM A DEAD STOP AND ABOVE 50 MPH; AUTOZONE PLUGGED INTO VEHICLE SYSTEM AND RECEIVED FOLLOWING MESSAGE/CODE P2862 "SHIFT FORK 'B' ACUATOR CIRCUIT HIGH" UNABLE TO ACCESS ANY INFORMATION ABOUT THE PROBLEM; AN ISSUE WHICH FORD CONSIDERS A "COMMON FAILURE" WITH THIS VEHICLE. NOTHING LIKE PUTTING A DRIVER AND PASSENGERS AT RISK AS WELL AS CAUSING ACCIDENTS. WHY ARE THESE VEHICLES STILL ON THE ROAD WITH AS MANY COMPLAINTS THAT HAVE BEEN MADE?? *TR

Mileage: 3,800

MY CAR WOULD NOT GO INTO THE CORRECT GEAR WHEN I SLOWED DOWN TO TURN A CORNER. COMING OUT OF THE TURN IT STALLED INTO NEUTRAL . MY CAR HAS A RATTLE AND JERKING WHEN I'M GOING LESS THAN 5 MPH SOMETIMES. THIS CAR DOES NOT CHANGE GEARS SMOOTHLY! I RECENTLY RENTED A 2013 FOCUS AND IT DRIVES GREAT. MY 2012 FORD FOCUS IS HORRIBLE. *TR

Mileage: 5,000

DRIVING DOWN HIGHWAY, CAR LOST POWER, THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT CAME ON. WOULD NOT ACCELERATE, BRAKES WOULD NOT FUNCTION PROPERLY TO STOP. WHEN I FINALLY GOT THE CAR STOPPED IN A PARKING LOT NEXT TO MY PLACE OF BUSINESS, THE CAR WOULD NOT START UP AGAIN, AND WHEN IT DID, IT WOULD NOT GO INTO ANY GEAR. SAT IN THE PARKING LOT FOR 30 MINUTES TRYING TO GET THE CAR TO START UP AND GO INTO GEAR. WHEN IT FINALLY DID GO INTO GEAR, I GOT IT TO MY PLACE OF BUSINESS 2 BLOCKS DOWN AND PARKED IT. I AM AFRAID TO DRIVE THE CAR AS IT IS A MAJOR SAFETY ISSUE. THERE HAVE BEEN RECALLS ON THE ELECTRIC VERSION OF THIS CAR, BUT NOT THE GASOLINE VERSIONS. THIS NEEDS TO BE A RECALL ON ALL OF THESE MODELS AS THERE ARE SEVERAL HUNDRED COMPLAINTS ONLINE ABOUT THE SAME ISSUE. FORD WILL NOT DO ANYTHING ABOUT THESE ISSUES UNLESS THE CAR IS TAKEN TO ONE OF THEIR DEALERSHIPS, WHICH IN PAST EXPERIENCE, THEY DON'T DO ANYTHING AT THE DEALERSHIP EXCEPT OVERCHARGE FOR DIAGNOSING THE CAR, AND FOR THEM TO TELL YOU NOTHING IS WRONG WITH IT AND THAT THEY KNOW THERE ARE ISSUES WITH THE CARS, BUT THEY DO NOT HAVE A FIX FOR THEM AND THEY CAN CHANGE THE PARTS, HOWEVER THAT WILL NOT SOLVE THE PROBLEM AND IT WILL HAPPEN AGAIN. I HAVE BEEN TOLD THIS BY THE MANAGER AT A DEALERSHIP AND HE HAS STATED THERE IS NOTHING HE CAN DO TO CHANGE THE SITUATION. THIS IS A MAJOR SAFETY ISSUE AND SOMEONE NEEDS TO LOOK INTO FORD FOR THE SAME ISSUES GM IS HAVING WITH THEIR SMALL CARS. *TR

Mileage: 80,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE STALLED SEVERAL TIMES BEFORE THE RESUMING TO NORMAL ACCELERATION. THE FAILURE RECURRED ON SEVEN OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 MILES AND THE CURRENT MILEAGE WAS 53,000.

Mileage: 40,000

I HAVE A FORD FOCUS 2012 SE WITH WINTER AND COMFORT PACKAGES. MY VEHICLE SUDDENLY SWAPPED UP FROM 79 MPH TO 81 MPH WHEN I PRESSED THE DOWN BUTTON TO SLOW THE CAR. *TR

Mileage: 68,850

THERE HAVE BEEN MANY COMPLAINTS ON THE FORD FOCUS LATELY THAT INVOLVE THE TRANSMISSION AND I AM INCLUDED IN THOSE COMPLAINING. MY AUTOMATIC CAR EITHER WON'T SWITCH GEARS AND SOUNDS LIKE I'M PRESSING THE GAS WHILE IN PARK THEN VIOLENTLY LUNGES FORWARD OR WHILE DRIVING AT AN AVERAGE SPEED LIKE 40 IT'S JUST STOPS COMPLETELY IN THE ROAD. IT ALSO WILL NOT ACCELERATE QUICKLY MAKING IT VERY DANGEROUS TO MERGE ON TO A FREEWAY. LIVING IN LOS ANGELES THIS POSES A HUGE THREAT TO GETTING IN SEVERAL ACCIDENTS. AFTER 3 NEAR AND SEVERELY CLOSE BUT AVOIDED ACCIDENTS I CALLED THE DEALERSHIP WHERE I PURCHASED MY CAR AND I WAS TOLD THERE WAS A 3-5 WEEK WAITING LIST TO HAVE MY CAR EVEN LOOKED AT TO PROVE THAT IT WAS IN FACT THE PROBLEM ALL OTHER FORDS WERE ENCOUNTERING. AFTER CALLING ROUND TO SEVERAL DEALERS IN A 30 MILE RADIUS I FOUND ONE KIND MAN WHO SAID HE COULD LOOK AT WITHIN 3 DAYS. AFTER BEING DIAGNOSED AS THE CLUTCHES NEEDING TO BE REPLACED AS THEY THOUGHT WOULD BE THE ISSUE, I WAS TOLD IT WOULD TAKE UP TO ANOTHER 3-4 WEEKS TIL MY CAR WAS ACTUALLY REPAIRED LEAVING ME ALREADY OUT OF POCKET FOR A WEEK FOR A RENTAL CAR. THE DEALER SUGGEST I OPEN A CASE WITH FORD TO REQUEST A LOANER CAR FOR THE DURATION OF MY REPAIR AS IT SEEMS RIDICULOUS THAT I BE PAYING $ OUT OF POCKET FOR AN ISSUE THAT THEY CAUSED WITH A FAULTY PART. 4 DAYS LATER AND FORD STILL HAS NOT DECIDED WHETHER MY REQUEST IS REASONABLE. EVERYDAY I'M SPENDING MONEY WHILE MY INOPERABLE CAR SITS AT A DEALERSHIP WAITING TO FIND OUT IF I CAN AFFORD TO PAY FOR THE RENTAL WHILE MY DEATH TRAP OF A VEHICLE WAIT S AS FORD DECIDED I'M BEING "REASONABLE". I FIND THIS TREATMENT OF CUSTOMERS OF A FAULTY PRODUCT DISGRACEFUL. *TR

Mileage: 15,000

I PURCHASED MY VEHICLE IN DECEMBER OF 2012 AND BY MAY OF 2013, THE VEHICLE HAD BEEN IN AND OUT OF THE SHOP FOR MONTHS. THE MOST SUBSTANTIAL ISSUE WAS AN ISSUE WITH SPEED CONTROL IN THE CAR WHILE ON THE FREEWAY. AT ABOUT 20 MILES AN HOUR THE CAR WOULD HAVE DIFFICULTY GOING UP TO 40MPH, BUT WOULD THEN JERK UP TO HIGHER SPEEDS AFTERWARD. THE CLUTCH SYSTEM WAS REPLACED IN THE CAR ON MAY 24, 2013 AND SEEMED TO BE FINE, BUT I STILL FILED A CLAIM WITH THE FORD MOTOR COMPANY. LAST WEEK ON MAY 14, 2014 THE BEGAN TO HAVE THE SAME TRANSMISSION ISSUES. I CONTACTED FORD AGAIN AND WAS TOLD TO TAKE IT IN, AS IT WAS COVERED UNDER THE 12 MONTHS/12000 MILES EXTENDED PARTS WARRANTY. MY CAR IS CURRENTLY BACK IN THE SHOP AND I AM CONCERNED THAT THIS ISSUE WILL NOT BE RESOLVED. I'M ALSO CONCERNED THAT THERE WAS ALREADY A RECALL ON THIS VEHICLE IN 2012 FOR TRANSMISSION ISSUES AND LITTLE IS BEING DONE NOW TO RECTIFY THIS DANGEROUS ISSUE. *JS

Mileage: 35,677

TRANSMISSION ISSUES, JERKING, JUMPING, JOLTING FORWARD, SLUGGISH, LACK OF POWER, FEELS LIKE THE CAR IS GOING TO CUT OFF. THIS HAPPENS AT SLOW SPEEDS, FAST SPEEDS, AT A STOP, IDLING, ETC. YOU NAME A CONDITION OF THE CAR AT VARIOUS SPEEDS AND IT HAS TRANSMISSION ISSUES. I TOOK IT TO FORD TO FIX AND THEY SAID IT WAS A "KNOWN" ISSUE, THEY UPDATED THE SOFTWARE AND CALIBRATED. IT STILL HAS THE SAME ISSUES, THE PROBLEM IS NOT RESOLVED. *TR

Mileage: 13,500

THE TRANSMISSION IN THIS VEHICLE HESITATES AND SHUTTERS. I HAVE BEEN TOLD THIS IS NORMAL FOR THIS TYPE OF TRANSMISSION. I DON'T BELIEVE IT IS NORMAL, DUE TO THE FACT THAT THE PROBLEM IS GETTING WORSE, AS IT DID NOT DO THIS FOR THE FIRST TEN THOUSAND MILES. IN MY OPINION IT MAKES THE CAR UNSAFE BECAUSE OF HESITATION FROM A STOPPED POSITION. ALSO FROM A STOPPED POSITION ON A SMALL INCLINE THE CAR WILL SHAKE SOMEWHAT VIOLENTLY DURING TAKE OFF. THE SHAKING IS BAD ENOUGH TO MAKE ME BELIEVE THAT IT COULD BE DOING DAMAGE TO OTHER COMPONENTS TO THE DRIVE TRAIN AND COMPONENTS OF ANY OTHER SYSTEMS. ALSO WHO WANTS TO SPEND TWENTY THOUSAND DOLLARS AND UP FOR A VEHICLE THAT ACCELERATES AND SHIFTS NO BETTER THAN A CAR FROM THE 80'S. I HAVE LOST ALL FAITH IN QUALITY CONTROL. THANK YOU. *TR

Mileage: 10,000

SINCE I'VE OWNED THE CAR, I'VE TAKEN IT BACK TO THE DEALER MORE THAN TWELVE TIMES. I BOUGHT IT NEW AND HAVE PROBLEMS WITH TRANSMISSION SLIPPING, JUMPING, LURCHING. I HAVE BEEN HAVING THESE ISSUES PLUS ISSUES WITH THE RADIO CONSTANTLY RESETTING ITSELF SINCE THE DAY I BOUGHT THE CAR. THE DEALER CLAIMED TO ME THAT THE REASON MY CAR TIMES BACKWARDS AFTER COMING TO A STOP WAS TO SAVE FUEL, THEN THERE WAS A RECALL ON THE CAR TO HAVE THE TRANSMISSION REPROGRAMMED TO STOP IT. I HAD THIS DONE, BUT IT STILL OCCURS WITH MY CAR. *TR

Mileage: 1,200

I BOUGHT THE FOCUS NEW A COUPLE OF YEARS AGO. AT FIRST IT SEEMED TO DO WELL BUT FOR THE PAST YEAR, AND MORE OFTEN RECENTLY, THE TRANSMISSION HAS BEEN SHUTTERING AND I HEAR A GRINDING SOUND COMING FROM UNDERNEATH THE CAR. I HAVE NOTICED IT ONLY HAPPENS AT LOWER SPEEDS(BELOW 15MPH) WHEN IN 1ST OR 2ND GEAR. WHEN YOU PRESS ON THE GAS FROM A STOP IT SOMETIMES JERKS YOU INTO MOVEMENT OR IF YOU PRESS THE GAS A BIT HARDER IT WILL SHUTTER THROUGH 1ST GEAR AND JUMP INTO 2ND GEAR. I HAVE FOUND IT TO BE A PROBLEM DRIVING AROUND TOWN OR WHEN MERGING ONTO A FREEWAY WHERE SOME ACCELERATION IS NEEDED TO GET TO SPEED. *TR

Mileage: 14,500

ATTEMPTED TO ACCELERATE INTO MERGE LANE AND ONTO HIGHWAY BUT TRANSMISSION DID NOT RESPOND WITH ENGINE REVVING UP AND SLIPPING. I HAD TO PULL OFF THE ROAD TO AVOID OBSTRUCTING TRAFFIC OR BEING STRUCK BY TRAFFIC. ALTHOUGH THIS WAS THE MOST DANGEROUS INCIDENT IT HAS HAPPENED BEFORE AND THE FORD DEALER HAS NOT RESOLVED THE PROBLEM. *TR

Mileage: 88,700

AFTER DRIVING ABOUT 50 MILES AND COME TO A STOP THE TRANSMISSION DISENGAGES AND CAR ROLLS BACKWARDS. THIS HAPPENED 3 TIMES IN 2 DAYS. THE DEALER SAYS IT THE WAY I DRIVE. *TR

Mileage: 41,389

THIS CAR HAS BEEN THE SHOP 4 TIMES FOR THE SAME PROBLEM. THE CAR RANDOMLY DOES NOT START FOR A PERIOD OF TIME, ABSOLUTELY NO RHYME OR REASON. IT DOES START EVENTUALLY. EVERYTHING ELECTRICAL COMES ON, INTERIOR LIGHTS, A/C, HEATER, RADIO, EXTERIOR LIGHTS, JUST NO ENGINE. THE PROBLEM ONLY OCCURS AFTER BEING DRIVEN. IN OTHER WORDS, IT NEVER HAPPENS FIRST THING IN THE MORNING AFTER SITTING ALL NIGHT, IT NEVER HAPPENS AFTER A FULL WORK DAY (SITTING 8 HOURS). THE LONGEST PERIOD OF TIME IT HAS SET AND STILL NOT STARTED IS ABOUT 3 HOURS. THE PROBLEM ALSO NEVER OCCURRED UNTIL THEY HAD TO REPLACE THE TRANSMISSION. *TR

Mileage: 29,187

GOING FROM A COMPLETE STOP TO ACCELERATION MY CAR IS SHUTTERING & JERKING AS IF IT IS STALLING OUT. IT IS LIKE THE CAR ISN'T TAKING THE GAS AND MY CAR IS STRUGGLING TO GET IN GEAR. I CAN HEAR THE GEAR GRINDING AS THEY SHIFT. THEY HAVE A RECALL ON CERTAIN 2012 FORD FOCUS WITH SAME ISSUE; HOWEVER, MINE IS NOT IN THAT RECALL. THE DEALER SAYS "IT IS THE WAY IT IS MADE". WELL WHY IS THERE A RECALL ON CERTAIN VINS THAT ARE DOING THE SAME THING???? *TR

I HAVE OWNED MY 2012 FORD FOCUS SINCE NEW, I WAS DRIVING ON A LOCAL HIGHWAY FRIDAY 4/25/14 CRUISING ALONG AT OR AROUND 60 MPH, I WAS ACCOMPANIED BY MY WIFE AND MY INLAWS. AS I WAS CRUISING ALONG AND ALL OF A SUDDEN LOST POWER AS IF IT WAS IN NEUTRAL. I WAS IN THE LEFT HAND LANE OF SUNRISE HIGHWAY BUT MANAGED TO AVOID TRAFFIC COMING UP BEHIND ME AND MANEUVERED THE CAR OFF TO THE SHOULDER. THE CAR WAS STILL IN DRIVE BUT DID NOT MOVE. I PUT THE CAR INTO PARK AND TURNED IT OFF. I RESTARTED THE CAR AND PROCEEDED TO HEAD TO THE OFFRAMP, THIS ISSUE OCCURRED SEVERAL TIMES WHILE DRIVING ON THE SHOULDER UNTIL I FINALLY REACHED THE OFF- RAMP. I SHUT THE CAR OFF FOR 15 MIN THEN PROCEEDED TO TAKE LOCAL ROADS HOME AND CONTACTED MY LOCAL FORD DEALER TO MAKE A APPOINTMENT. I HAVE NOW BEEN ADVISED THAT THE INCIDENT OCCURRED DO TO TCM FAILURE WHICH THE 2012 ELECTRIC FOCUS HAD BEEN RECALLED ALREADY. I AM FACED WITH A 1200.00 EXPENSE DO TO A KNOWN ISSUE COUPLED WITH THE FACT THAT THE DANGER MY FAMILY ENCOUNTERED. *TR

Mileage: 80,000

CAR TRANSMISSION IS FAULTY, WAS REPAIRED BY FORD BUT STILL DEFECTIVE, HAVE BROUGHT IN FOR MULTIPLE REPAIRS BUT STILL, NOT WORKING PROPERLY, AND TRANSMISSION HAS SLIPPED OUT OF GEAR WHEN PULLING INTO TRAFFIC. IM PERSONALLY SCARED TO DRIVE THIS CAR AND DO NOT TRUST IT WHILE PULLING INTO ANY KIND OF TRAFFIC SITUATION. *TR

Mileage: 26,500

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THIS FAILURE. THE FAILURE MILEAGE WAS 85,815 AND THE CURRENT MILEAGE 86,000 MILES.

Mileage: 85,815

THE CAR TEND TO MOVE BACKWARDS WHENEVER I STOP AT A STOPLIGHT WITH A SLIGHT ELEVATION. *TR

TRANSMISSION SHUTTERS, JERKS, ROLLS BACK IN PARK, SOMETIMES YOU DON'T KNOW IF IT GOING TO WORK OR JUST LEAVE YOU SITTING. A PIECE OF JUNK!!! DEALER WORKS ON IT AND IT SEEMS TO GET WORSE!! THEY SAY ITS PART OF THE DESIGN. I BET NO FORD EMPLOYEES DRIVE ONE!! *TR

Mileage: 14,442

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE "POWER SHIFT" TRANSMISSION STALLING ISSUES. *SMD THE CONSUMER STATED SHE WOULD LOOSE POWER WHILE DRIVING, AND A METAL NOISE WAS HEARD, AS THE VEHICLE SHUTTERED AND HESITATED. A DIAGNOSIS REVEALED, THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. HOWEVER, THE PARTS WERE ON A 30-DAY BACK ORDER. THE CONSUMER STATED 2 MONTHS HAVE PASSED, AND SHE HAS NOT RECEIVED ANY NOTICE OR COMMUNICATION ADDRESSING THE ISSUE.*JB

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE "POWER SHIFT" TRANSMISSION STALLING ISSUES. *SMD THE CONSUMER STATED SHE WOULD LOOSE POWER WHILE DRIVING, AND A METAL NOISE WAS HEARD, AS THE VEHICLE SHUTTERED AND HESITATED. A DIAGNOSIS REVEALED, THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. HOWEVER, THE PARTS WERE ON A 30-DAY BACK ORDER. THE CONSUMER STATED 2 MONTHS HAVE PASSED, AND SHE HAS NOT RECEIVED ANY NOTICE OR COMMUNICATION ADDRESSING THE ISSUE.*JB

WHILE DRIVING MY CAR, I HAVE NOTICED A SHUDDERING WHEN I ACCELERATE. WHEN I FIRST GOT THE CAR, BRAND NEW, IT HAD THIS PROBLEM. THE DEALERSHIP SAID THAT IT HAD SOME KIND OF SPECIAL TRANSMISSION THAT HAD TO GET USE TO MY DRIVING STYLE. I CONTINUED TO DRIVE THE 2012 FORD FOCUS AND NOW WHEN I ACCELERATE, THERE IS A GRINDING SOUND LIKE THE TRANSMISSION IS HAVING TROUBLE GRABBING THE NEXT GEAR AND A SHUDDERING/SHAKING SENSATION WHEN EVER I TRY TO GO UP ANY KIND OF INCLINE. IS THERE SOME KIND OF TRANSMISSION PROBLEM WITH THE 2012 FORD FOCUS? *TT

Mileage: 40,400

ROAD AS PASSENGER IN THE CAR. GOING FROM A STOPPED POSITION THE CAR HAD HORRIBLE HESITATION UPON ACCELERATION. DEALER REPLACED CLUTCH. DIDN'T KNOW AN AUTOMATIC HAD A CLUTCH. IT WAS SOLD TO ME AS AN AUTOMATIC. TO ME THAT MEANS YOU STEP ON THE GAS ON THE GEARS MOVE THE CAR FORWARD SO YOU CAN SAFELY GET OUT OF THE WAY OF ONCOMING TRAFFIC. SERVICE MANAGER CALLED. BASICALLY STATED (ACCORDING TO WHAT I RECALL),THE CAR ISN'T SHUDDERING BUT HESITATING SOME STILL. TRADED THE CAR YESTERDAY. CAN'T SEND MY DAUGHTER TO COLLEGE WITH A CAR THAT HAS SUCH A POTENTIALLY DANGEROUS TRANSMISSION ISSUE. HERE IS THE DEAL : WOULD LIKE TO INVOKE THE LEMON LAW. CAN'T PLAY AROUND THOUGH WITH THE SAFETY OF MY DAUGHTER OR ANYONE ELSE. NOT GOING TO TAKE RESPONSIBILITY FOR THAT. TAKING THE CAR BACK 3 MORE TIMES,IN MY OPINION, MAKES NO SINCE BECAUSE IT IS SUCH A SAFETY ISSUE. TOOK A FINANCIAL HIT ON THE TRADE IN BUT AT LEAST MY DAUGHTER IS IN A SAFE RELIABLE VEHICLE NOW. MY UNDERSTANDING IS THIS IS A TRANSMISSION ISSUE. EVEN IF THEY GAVE ME A NEW CAR OR REPLACED THE TRANSMISSION I WOULD NOT TAKE IT. IT IS STILL THE SAME TRANSMISSION THAT , IN MY OPINION, IS AN ENGINEERING DEFECT THAT , BASED ON THE NUMEROUS COMPLAINTS I HAVE READ, FORD MAY NOT HAVE A FIX FOR. (NOT SURE ABOUT THE DATE OF THE INCIDENT WHEN I RODE IN THE CAR). IT WAS WITHIN THE LAST MONTH. MY DAUGHTER DOES NOT RECALL WHEN IT FIRST STARTED. THIS IS HER FIRST CAR. IT DID, HOWEVER, NOT PERFORM LIKE THIS FOR SURE WHEN WE TEST DROVE THE VEHICLE. THANKS FOR YOUR TIME. *JS

Mileage: 9,023

INTERMITTENT AND SIGNIFICANT VEHICLE HESITATION AND STUTTERING DURING INITIAL ACCELERATION, AND ON HILLS THAT CAUSE SAFETY CONCERN OF BEING HIT FROM BEHIND FOR DRIVER. FROM COMPLETE STOP THE TRANSMISSION PROBLEM OCCURS DURING ACCELERATION IN RPM 1500 - 2800 WITH LOW PEDAL PRESSURE CREATING STUTTERING AND HESITATION DURING ACCELERATION. AUDIBLE METAL GRINDING IS FAIRLY CONSISTENT. ENGINE LOADS GOING UP HILLS CREATES SIMILAR SHIFTING PROBLEMS. DEALER INDICATES THAT THIS THE WAY THE TRANSMISSION OPERATES STATING SOFTWARE MANAGES THE SHIFTING DECISIONS. FORD UPDATES OVER THE LAST TWO YEARS HAVE NOT RESOLVED THE ISSUE. I CURRENTLY HAVE 15000. THE ISSUE WAS NOT EVIDENT IN TEST DRIVE. AT THIS POINT I KNOW THIS IS NOT AN ISOLATED BUT PREVALENT AMONG CURRENT FOCUS MODEL. *JS

Mileage: 1,500

TRANSMISSION WAS SLIPPING ENGINE REVVING VERY HIGH UPON PULLING AWAY CAR FELT IT WAS STALLING OR JUST LOSING POWER, UNDER NORMAL OPERATIONS OF THE CAR I WOULD HAVE CLEARLY HAD ENOUGH TIME TO PULL OUT OF INTERSECTION BUT BECAUSE IT WASN'T GOING FORWARD AS IT SHOULD IT FELT UNSAFE TO DRIVE. DO NOT FEEL THIS TRANSMISSION OPERATES IN A SAFE WAY. *TR

Mileage: 39,255

THIS IS THE FIRST OF 2 ACCIDENTS, BOTH CAUSED BY VEHICLE SURGING FORWARD AS I WAS PULLING INTO A PARKING SPACE. THIS FORM WOULD NOT ALLOW ME TO PUT BUT 1 ACCIDENT DATE. SECOND MORE SERIOUS ACCIDENT, DATE 02/08/2014, WILL BE LISTED SEPARATELY. AS I WAS TURNING INTO A PARKING SPACE WITH FOOT ON BRAKE THE CAR SUDDENLY LURCHED FORWARD MOUNTING THE CONCRETE PARKING STOP AND ENDED UP AGAINST A TREE IN THE MEDIAN. FLOORED THE BRAKE PEDAL BUT ENGINE CONTINUED TO REV. DAMAGE TO UNDER SIDE OF CAR TOTALED $3494. FORD DEALERSHIP CHECKED THE COMPUTER AND FOUND ENGINE OVERSPEED CODE PO219. COULD NOT DUPLICATE INCIDENT AND GAVE CAR BACK TO ME. 3384 MILES LATER THE 2012 FORD FOCUS REPEATED THE LURCHING WITH MORE DAMAGE AND PERSONAL INJURY. *TR

Mileage: 28,826

THIS IS THE SECOND ACCIDENT CAUSED BY CAR SUDDENLY SURGING FORWARD. THERE WAS ONLY 3384 MILES BETWEEN FIRST AND SECOND ACCIDENT. WHILE TURNING INTO A PARKING SPACE AT LOW SPEED THE CAR LURCHED FORWARD SLAMMING INTO A BRICK WALL APPROXIMATELY 2 TO 3 FEET BEYOND CURB. MAJOR FRONT END DAMAGE TOTALING $6,127 IN REPAIRS AND OVER $16,000 IN HOSPITAL COSTS TO MYSELF. FORD DEALERSHIP REPROGRAMMED INSTRUMENT CLUSTER LAMPS AND GAVE THE CAR BACK TO ME. I WAS AFRAID TO DRIVE THE CAR AGAIN AND PURCHASED A NEW VEHICLE. AT THIS TIME THE DEALERSHIP HAS THE DEFECTIVE 2012 FORD FOCUS FOR SALE ON THEIR LOT, WHICH WORRIES ME THAT SOMEONE ELSE MIGHT GET HURT DRIVING THAT CAR.. I CONTACTED FORD MOTOR COMPANY ON 3/26/2014 REGARDING THE ISSUES THAT I HAD AND AM AWAITING A REPLY FROM THEIR GENERAL COUNSEL. *TR

Mileage: 32,210

WE WERE PULLING OUT ONTO STATE HIGHWAY, MY WIFE BEGAN TO ACCELERATE THE CAR, IT BEGAN SHAKING AND SHUDDERING AS IT WAS ACCELERATING. THE CAR HAD 12000 MILES ON IT. WE HAVE TAKEN IT BACK MULTIPLE TIMES THEY HAVE REPROGRAMMED THE COMPUTER, HOWEVER IT DID NOT WORK. EVENTUALLY. THEY REPLACED THE CLUTCH PACKS AND IT SOLVED THE PROBLEM. AT 28000 MILES THE PROBLEM REAPPEARED. *TR

Mileage: 12,000

THIS VEHICLE SHUDDERS WHEN ATTEMPTING TO ACCELERATE. IT FEELS AS THOUGH THE TRANSMISSION IS SLIPPING. FORD HAS SAID THAT THIS IS A COMPUTER PROGRAMMING ISSUE. THEY HAVE REPROGRAMMED THE CAR, BUT THERE STILL HAS NOT BEEN ANY FIX. THE CAR CONTINUES TO SHUDDER UPON ACCELERATION. THIS IS TRULY CONCERNING AND I AM WORRIED THAT THIS WILL CONTINUE TO CAUSE ISSUES IN THE FUTURE. *TR

Mileage: 30,000

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ONGOING TRANSMISSION ISSUES. *SMD THE CONSUMER STATED EACH TIME VISITED THE DEALER, SHE WAS INFORMED IT WAS ONLY A PROGRAMMING ADJUSTMENT. THE CONSUMER HAS BEEN TO THE DEALER 10 TIMES, FOR THE SAME PROBLEM. THE CONSUMER STATED THE TRANSMISSION WAS UNPREDICTABLE. NOT ONLY DID THE CLUTCH SLIP BETWEEN FIRST AND SECOND GEARS, THE VEHICLE INTERMITTENTLY HESITATED WHEN TAKING OFF FROM A COMPLETE STOP. ALSO, THE ENGINE WOULD SHAKE AT 55 MPH AND CONTINUED TO SHAKE EVEN AT 70 MPH. *JB

MY HUSBAND AND I PURCHASED OUR 2012 FORD FOCUS BACK IN JUNE 2012. WHEN WE GOT THE CAR THERE WAS 28,000 MILES ON IT. THE NEXT DAY IT WAS IN THEIR SHOP DUE TO THE TRANSMISSION. IT FELT LIKE IT WAS NOT TRYING TO SWITCH GEARS CAUSING OUR RPMS TO GO REAL HIGH. THE MECHANICS SAID NOTHINGS WRONG BECAUSE NO LIGHTS WERE ON. SO MONTHS PASS IT WAS RIGHT BACK IN FOR THE SAME THING. WELL THEY SAID THEY PUT A FUEL THROTTLE BOX ON IT AND IT SHOULD FIX THE PROBLEM. SO AFTER THEY "FIXED" THE CAR , WE STILL NOTICED SOMETHING WASN'T RIGHT, SO WE CONTINUED TO DRIVE THE CAR. OUR ENGINE LIGHT KEPT POPPING UP SO WE TOOK IT TO THE CAR LOT ONCE AGAIN AND THEY SAID IT COULD POSSIBLY BE AN EMISSIONS PROBLEM. WELL JUST A FEW WEEKS AGO, I NOTICED THE CAR WAS ACTING REAL FUNNY, IT DIDN'T WANT TO GO INTO DRIVE, AND KEPT STALLING. SO ON MY WAY HOME I GOT ON THE INTERSTATE, AND THE CAR LOST ALL POWER (LUCKILY I WAS ON MY EXIT RAMP). IT SAID TRANSMISSION MALFUNCTION, SO I PULLED OVER, AND TURNED THE CAR OFF. WHEN I GOT THE CAR TO START AGAIN WHEN IN DRIVE IT WANTED TO GO IN REVERSE. HAD TO TURN IT OFF THEN RESTART BUT THE CAR WOULDN'T EVEN TURN OVER. THIS IS A BIG ISSUE THAT FORD NEEDS TO FIX. IF I WOULDN'T HAVE BEEN ON MY EXIT RAMP I MAY NOT BE HERE TYPING THIS RIGHT NOW. I REFUSE TO DRIVE THIS CAR. IT IS NOT SAFE !!! I HAVE TWO SMALL KIDS AND THEY WILL NOT BE BACK IN THAT CAR !! WE HAVE HAD ISSUES WITH THIS CAR EVERY SINCE WE GOT IT. *TR

Mileage: 28,000

BRAKE LIGHT CAME ON ,CHECKED AND FLUID LOW IN BRAKE FLUID CONTAINER. THIS IS JUST AFTER I MONTH OIL AND SERVICE DONE ON THE CAR. FILLED IT AND TOW DAYS LATER COME ON AGAIN.TOOK TO FORD DEALER IN MY TOWN AND THEY SAID IT WAS A LEAK AROUND THE BREAK PUMPING AREA. THEY WONTED ME TO DRIVE THE CAR TILL THE PARK CAME IN . I INSISTED THE GIVE ME A SAFE VEHICLE TO DRIVE.. . AT THE TIME I HAVE ALSO EXPERIENCED A SMALL JERKING AFTER I BRAKE AND TAKE OFF AGAIN. I THOUGHT THIS WAS A BREAK THIN WHERE RELATED . BUT THEY WHERE NOT. CALLED THEM AND TOLD THEM ABOUT THE JUMPING HAS BEEN GOING ON ALMOST WITHIN A MOUTH OF PURCHASING THE CAR. ON MARCH 24 THEY WORKED ON IT AND SAID THEY HAD TO REPROGRAM THE GEARING IN THE TRANS MISSION. PICKED THE CAR UP AND IT IS BETTER WITH THE JERKING BUT IT IS STILL DOING IT 5 DAYS LATER NOW .SO NOW I FEEL THIS IS SOMETHING THAT NEEDS TO BE TAKEN BACK TO THEM AGAIN AND FIXED RIGHT OR I SHOULD BE GIVEN A DIFFERENT TRANSMISSION,MJS. I ALSO HAND A WEATHER STRIPING REPAIRED ON REAR PASSENGER WINDOW AT THE SAME TIME THEY WORKED ON THE TRANSMISSION. AND I NOVEMBER 2013 THE CRUSE STOPPED WORKING AND HAD TO BE FIXED . I HAVE HAD THIS CAR 6 MONTHS AND HAVE HAD ALL THIS TROUBLE. *TR

Mileage: 32,000

CAR WAS PURCHASED IN NOVEMBER 2013 WITH 38000 MILES ON IT. ONE PREVIOUS OWNER PRIOR TO MYSELF. THE CAR BEGAN JERKING BACKWARDS WHEN PARKING ON AN INCLINE. BY THE TIME I HAD 40000 MILES ON THE CAR, I BEGAN NOTICING THAT THE CAR WOULD NOT CHANGE GEARS WHEN DRIVING, THIS WAS ESPECIALLY A CONCERN WHEN PULLING ONTO A HIGHWAY AND THE CAR WOULD NOT GO. THEN BY THE TIME THE CAR HIT 42000 THE TRANSMISSION WOULD MAKE A GRINDING NOISE WHEN GOING UPHILL FROM A STOP. THE CAR WENT INTO THE GARAGE AND THE TRANSMISSION WAS REPROGRAMMED AND CLUTCH REPLACED. I NEVER HAD A CAR WITH THESE KIND OF PROBLEMS SO EARLY. FORD SHOULD HAVE A RECALL ON THE TRANSMISSION WITH ALL THE COMPLAINTS/ CONCERNS. *TR

Mileage: 41,290

TRANSMISSION SHUDDER. CAR ACTS LIKE IT IS GOING TO STALL. FORD , THE DEALER ARE ALL AWARE OF THE PROBLEM WITH THE TRANSMISSION. SINCE IT IS A INTERMITTENT PROBLEM ON THIS CAR NOBODY WANTS TO FIX IT. AM BEING TOLD NOTHING WRONG. THE PART EXISTS TO FIX JUST WILL NOT DO . WITHOUT RECALL. *TR

Mileage: 4,000

EXITING FREEWAY TRANSMISSION MADE LOUD CLUNK AND WARNING SCREEN POPPED UP SAYING "TRANSMISSION MALFUNCTION - SERVICE NOW". PULLED INTO NEARBY SHOP CENTER PARKING LOT. AFRAID TO DRIVE CAR. WHAT WOULD HAVE HAPPENED IF TRANSMISSION FAILED AT FREEWAY SPEED? COULD I HAVE CONTROLLED THE CAR??? *TR

Mileage: 49,269

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, A METAL TO METAL RATTLING NOISE EMITTED OUTSIDE OF THE VEHICLE. THE TRANSMISSION SLIPPED GEARS AND THE VEHICLE BEGAN TO VIBRATE WITH HESITATION. THE FAILURE OCCURRED SPORADICALLY WHEN SHIFTING INTO SECOND GEAR. ADDITIONALLY, WHEN THE BRAKE PEDAL WAS DEPRESSED WHEN DRIVING ON AN INCLINE THE VEHICLE WOULD ROLL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE EACH TIME THE COMPUTER MODULE WAS REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Mileage: 14,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE STALLED WITHOUT WARNING WHILE ENTERING AN INTERSECTION. THE CHECK ENGINE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE FAILURE WAS RECURRING. THE DEALER PERFORMED A DIAGNOSTIC AND ADVISED THAT THE TRANSMISSION CONTROL MODULE WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 7,758.

Mileage: 7,758

THIS TRANSMISSION SUCKS! IT STARTED WITH A LOT OF SHUDDERING DURING ACCELERATION. I TOOK IT TO ME DEALER WHERE THEY CLAIMED TO FIX IT BUT I HAVE PHOTOS PROVING OTHERWISE. TOOK IT TO THE NEXT DEALER TWO DAYS BEFORE CHRISTMAS AND IT SEEMED TO BE FIXED. NOW IT'S DOING T AGAIN, 6K MILES LATER. AND NOW IT TENDS TO ROLL BACK ON EVEN SLIGHT HILLS. TODAY I WAS AT A RED LIGHT WITH TRAFFIC BEHIND ME. I TOOK MY FOOT OFF THE BRAKE ANTICIPATING THE LIGHT TO CHANGE. IT ROLLED BACK ABOUT 3-4 WHEN I THEN REAPPLIED THE BRAKES. I WAS LITERALLY A COUPLE INCHES FROM HITTING SOMEONE BECAUSE IT WOULDN'T STAY STILL EVEN IN DRIVE. SO I PRESSED THE GAS BEFORE I LET GO OF THE BRAKE TO ENSURE I WOULDN'T ROLL BACK MORE. WHEN I LET OFF THE BRAKE, THERE WAS A POP AND THE CAR JUMPED. NOT SAFE AND I'M NOW TRYING TO FIND OUT IF ANY LAWS WOULD REQUIRE THEM TO BUY IT BACK. *TR

Mileage: 63,500

VEHICLE SHUTTERS SHAKES AND LACKS ACCELERATION WHEN STARTING FROM A STOP. THIS HAS BEEN AN ON GOING ISSUE THAT HAS ALMOST CAUSED SEVERAL ACCIDENTS. IN FEBRUARY 2014, I WAS DRIVING DOWN MY STREET TO DRIVE MY DAUGHTER TO SCHOOL AND WE HEARD A LOUD GRINDING NOISE AND THE CAR LOST POWER. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I CALLED ROAD SIDE ASSISTANCE AND THE VEHICLE WAS TOWED TO THE SKAGIT FORD DEALERSHIP. I WAS TOLD THE FRONT AXLE SNAPPED WHERE IT GOES INTO THE TRANSMISSION. I WAS ALSO TOLD THAT THIS WAS A FORD DEFECT BY THE SERVICE A ADVISER AND HE HAD NEVER SEEN THIS HAPPEN IN HIS 30 YEARS. I NOTIFIED FORD SEVERAL TIMES REGARDING THE SHIFTING ISSUES AND BROUGHT IT IN FOR SERVICE UPDATES AND NEW CLUTCH. THEY ARE ALSO AWARE OF THE METAL AXLE SNAPPING AND ARE NOT WILLING TO DO ANYTHING REGARDING THIS UNSAFE VEHICLE THAT I AM NOW AFRAID TO DRIVE. I HAVE FILED COMPLAINTS WITH FORD AND THE ATTORNEY GENERALS OFFICE AND HAVE NOT RECEIVED ANY WRITTEN CONFIRMATION THAT FORD IS TAKING THIS INCIDENT SERIOUSLY. IF I HAD BEEN ON A FREEWAY WHEN THE LAST INCIDENT OCCURRED I WOULD PROBABLY NOT BE WRITING THIS LETTER. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 400

TRANSMISSION SHUTTERS, JUMPS, MAKES RATTLING NOISE. DEALER REPROGRAMMED IT IN OCT. 2013. DID BETTER FOR A WHILE. NOW IT IS WORSE, AND MAKES A RATTLING NOISE UPON ACCELERATION. TOOK IN ON MARCH 15TH, AND WAS TOLD THERE IS NOTHING THEY CAN DO. THEY SAID IT IS NORMAL. IT PERFORMED OK THE FIRST YEAR. NOW IT IS GETTING WORSE. *TR

Mileage: 41,000

WHILE TRAVELING ON A ROADWAY WHILE STILL MILDLY ACCELERATING A VEHICLE CROSSED THE CENTER LINE AS I DECELERATED AND TURNED TO AVOID A COLLISION THE VEHICLE WOULD NOT ENGAGE THE TRANSMISSION AT APPROXIMATELY 25 MPH AFTER THE ON COMING VEHICLE HAD CHANGED ITS PATH. AFTER TRYING TO ACCELERATE THE ENGINE REVVED. THE TRANSMISSION APPEARED TO BE IN AN UPSHIFT POSITION PRIOR TO THE INCIDENT AND WOULD NOT RE ENGAGE UNTIL THE VEHICLE WAS ALMOST FULLY STOPPED. NO ONE WAS INJURED BUT THIS COULD POSE A POTENTIAL PROBLEM HAD I NEEDED TO ACCELERATE TO CHANGE LANES TO AVOID A COLLISION. THE TRANSMISSION SEEMS TO SHUDDER AT TIMES AND HAS HAD OTHER ISSUES WITH ACCELERATION AND DECELERATION. I DID NOT YET CONTACT THE FORD DEALERSHIP. THIS IS A 2.0 L ENGINE WITH AUTOMATIC TRANSMISSION IN DRIVE AND NOT IN SPORT MODE. *TR

Mileage: 11,309

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A TRAFFIC LIGHT, THE VEHICLE INDEPENDENTLY DOWN SHIFTED AND VIBRATED ABNORMALLY. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE REGAINED SPEED AS THE CONTACT COASTED ALONG THE HIGHWAY. IN ADDITION, THE VEHICLE WOULD ROLL BACKWARD WHENEVER STOPPED ON AN INCLINE AND WOULD BEGIN SHAKING, CAUSING DIFFICULTY IN CONTROLLING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 30,685. UPDATED 4/22/14*CN UPDATED 04/25/2014 *JS

Mileage: 30,685

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION ISSUES. *SMD ON SEPTEMBER 5, 2013, THE CONSUMER STATED SHE STARTED HEARING LOUD GRATED SOUNDS, WHEN SHE TURNED CORNERS. SHE TOOK THE VEHICLE TO THE DEALER, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE SOUND. HE STATED THE SOUND HE DID HEAR, WAS NORMAL FOR THAT TYPE OF VEHICLE, BECAUSE OF THE TYPE OF TRANSMISSION THAT WAS IN NEW CARS. THE VEHICLE CONTINUED TO MAKE THE SOUND, UNTIL NOVEMBER 12TH, WHEN IT BECAME WORSE THE CONSUMER WENT TO ANOTHER DEALER, WHO FOUND A FAULTY CLUTCH. THE DEALER INFORMED THE CONSUMER IT WAS NOT SAFE TO DRIVE THE VEHICLE, SO THEY PROVIDED HER WITH A LOANER, AND INFORMED HER IT WOULD BE SEVERAL WEEKS BEFORE THE PART ARRIVED. THE PARTS ARRIVED TWO MONTHS AFTER THE VEHICLE WAS LEFT AT THE DEALER.

DRIVING ON FREEWAY. LOSS POWER ON "SPEED" IT FELT AS THOUGH I WAS ON NEUTRAL, SO PULLED OVER BECUZ I DIDN'T WANT TO CAUSE AN ACCIDENT. WOULD NOT START AFTER I TURNED OFF ENGINE, AND I NOTICED ALTHOUGH VEHICLE WAS IN THE PARK POSITION. MY MENU KEPT STATING IT WAS IN "DRIVE" POSITION. *TR

Mileage: 63,000

JERKING AND HESITATION ON ACCELERATION, SURGING, DRIFTING , GRINDING NOISES, RATTLING NOISE, CONTACTED SELLING DEALER AND THEY RESET THE COMPUTER 2 TIMES, AND ANOTHER FORD DEALER RESET IT ONCE. EACH TIME IT SEEMED TO WORK BETTER FOR LESS THAN 20 MILES. *TR

Mileage: 92

STOPPED AT STOPLIGHT ON HILL IN COLUMBIA SC. WENT TO MOVE AND VEHICLE WOULD NOT MOVE FORWARD, WAS IN DRIVE. TURNED OFF TO SEE IF THAT WOULD WORK, THEN IT WOULDN'T START. THIS WAS ON BUSY ROAD AT NIGHT. DANGEROUS SITUATION. THIS VEHICLE HAS HAD THE SAME COMPLAINTS ALREADY LISTED ON THE NHTSA WEBSITE WITH TRANSMISSION STUTTERS AND LOSS OF POWER ON ACCELERATION. TOWED TO FORD DEALERSHIP AND IT WAS FOUND THAT THE TRANSMISSION CONTROL MODULE HAD SHORTED AND HAD TO BE REPLACED. THE FORD FOCUS ELECTRIC VERSION HAS ALREADY RECALLED THE POWERTRAIN CONTROL MODULE FOR SIMILAR PROBLEMS AS A POSSIBLE SAFETY ISSUE. THIS NEEDS TO BE RECALLED ALSO. *TR

Mileage: 81,477

SHUTTERING AND STALLING UPON ACCELERATION.CAR TENDS TO ROLL BACKWARDS FOR NO APPARENT REASON ON SLIGHT INCLINE. SPEED ACCELERATION AND SPEED DECELERATION AT RANDOM TIMES. CAR HESITATES BADLY WHEN ACCELERATING ON TO ON RAMP TO MERGE WITH INTERSTATE TRAFFIC OR TO PASS A VEHICLE ON THE HIGHWAY. IT'S LUCK OF THE DAY IF YOU ACCELERATE AND ACTUALLY LIVE OR GET HIT WHEN CAR SHUTTERS AND HESITATES. GOOD LUCK FOCUS OWNERS. *TR

Mileage: 25,600

THE TRANSMISSION "SKIPS, FLUTTERS OR JUST NOT KICK IN" WHEN MOVING FROM A STOPPED POSITION TO AN ACCELERATED SPEED. SEEMS LIKE THE TRANSMISSION STALLS OUT AND THEN GRABS. IT DOES IT QUITE OFTEN AND I WAS ALMOST REAR-ENDED ON SEVERAL OCCASIONS SO FAR BY THIS HICK-UP IN THE TRANSMISSION. I AM GOING TO TAKE IT BACK TO BAXTER FORD IN OMAHA AND SEE IF THE PROBLEM CAN BE FIXED OR NOT. THEY MAY GET THE CAR BACK. *TR

Mileage: 30,000

I PURCHASED THIS VEHICLE ON MARCH 21, 2012 AND FIRST TOOK IT INTO THE DEALERSHIP APRIL 4, 2012 BECAUSE THE TRANSMISSION BOGGS FOR THE STARTUP 0 TO APPROXIMATELY 20 MPH. THIS CREATED A SAFETY HAZARD WHEN PULLING INTO ONCOMING TRAFFIC BECAUSE THE VEHICLE HAD NO POWER, ESPECIALLY WHEN IN A STOPPED POSITION. PASSING VEHICLES WAS UNSAFE IF YOU WERE IN THE LOWER GEARS OF THE TRANSMISSION DUE TO LACK OF POWER. ANOTHER SAFETY HAZARD IS THAT THE VEHICLE DRIFTS BACKWARDS WHEN I TAKE MY FOOT OFF OF THE GAS PEDAL, AS IF IT WAS A STANDARD SHIFT TRANSMISSION. THIS WAS ESPECIALLY DANGEROUS ON A HILL OR A GRADE . THIS VEHICLE ALSO DRIFTS BACKWARDS WHEN YOU PUT YOUR VEHICLE IN PARK AND RELEASE THE BRAKE PEDAL, CAUSING DANGER TO PEDESTRIAN OR VEHICLES BEHIND YOU. I HAVE TAKEN THIS VEHICLE BACK NUMEROUS TIMES SINCE I HAVE OWNED IT FOR THE SAME TYPES OF PROBLEMS WITH THE TRANSMISSION (NOW AT VARIOUS SPEEDS) AND DRIFTING BACKWARDS. THE DEALERSHIP HAS MADE NUMEROUS ADJUSTMENTS AND CHANGES TO THE TRANSMISSION, BUT TO DATE THIS VEHICLE BASICALLY REMAINS, IN MY OPINION, A SAFETY HAZARD. TO DATE, FORD COMPANY STATES THAT ALL OF THE ABOVE HAS A REASON AND STATES THAT IT IS "NORMAL" FOR THIS NEW TYPE OF TRANSMISSION. IN MY OPINION, THIS TRANSMISSION EVOLVED TO SAVE GAS, NOT LIVES. *TR

Mileage: 665

TL* THE CONTACT OWNS A 2012 FORD FOCUS SE. THE CONTACT STATED WHILE DRIVING, THE CAR WOULD VIOLENTLY SHUDDER AND SHAKE, A GRINDING NOISE COULD BE HEARD IN THE FRONT OF THE VEHICLE AND IT STALLED INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE CONTROL MODULE WAS DEFECTIVE AND A NEW SEAL WAS INSTALLED. THE DEALER REPAIRED THE DEFECT; HOWEVER, A DAY AFTER PICKING UP HER VEHICLE THE FAILURES PERSISTED. WHILE DRIVING SHE ALSO HEARD A "CLUCKING" NOISE IN THE SAME PLACE SHE PREVIOUSLY HEARD THE GRINDING NOISE. THE VEHICLE WAS TOWED AGAIN BACK TO THE DEALER WHO STATED THAT THEY COULD NOT FIND ANY DEFECTS SHE "JUST HAVE TO GET USE TO HER VEHICLE". WHEN THE CONTACT DROVE THE VEHICLE HOME THE TRANSMISSION OVER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 MILES. UPDATED 04/17/14*LJ THE CONSUMER STATED THE TRANSMISSION WAS REPLACED. HOWEVER, THE SHUDDER CONTINUED. UPDATED 05/20/14

Mileage: 20,000

THE TRANSMISSION WOULD NOT DOWNSHIFT AND THE RPM RACED TO 6500RPM WITH OUT INCREASE IN SPEED. *TR

Mileage: 36,148

I PURCHASED FORD FOCUS USED- ONE YEAR OLD- WITH 16500 MILES. THREE TIMES IT STOPPED AS I WAS TURNING LEFT IN ONCOMING TRAFFIC. ONE TIME I BACKED UP AND IT WOULD NOT GO INTO GEAR. OTHER TIMES IT WOULD NOT SHIFT GEARS ON HILLS OR ON RAMPS TWO TIMES ON MY STEEP DRIVEWAY IT CAME OUT OF GEAR. BROUGHT TO SHOP NUMEROUS TIMES - TOLD NOTHING WAS WRONG REPEATEDLY. I GOT RID OF CAR AFTER 13 MONTHS AND TOOK A FINANCIAL HIT BUT NOW I AM DRIVING A SAFE CAR. THE DIFFERENCE IS AMAZING AND I AM SIMPLY DRIVING A CHEVY CRUZE SO NOT AN EXPENSIVE CAR IN COMPARISON. FOCUS IS DANGEROUS TO DRIVE! *TR

Mileage: 16,500

MY CAR HAS ALMOST GOTTEN ME IN 3 ACCIDENTS AND IT ROLLS BACK ON HILLS I WAS PULLING INTO A DRIVE WAY AND IT STARTED TO ROLL BACK THEN IT SLOWED DOWN AND THERE WAS A LOAD NOISE AND WE STARTED ROLLING BACKWARDS IT WAS JUST A DRIVE WAY. THE CAR HAS ABSOLUTELY NO POWER AT ALL IT STUTTERS AND WHEN YOU ARE DRIVING IN BUSY PLACES AND YOUR CAR WONT PICK UP ENOUGH TON ENTER ON THE HIGHWAY OR FREEWAY ITS SCARY AND ITS UNSAFE IT WILL SHAKE THE WHOLE CAR WHEN IT PULLS BACK AND STUTTERS. IT IS AWFUL AND I WENT ON A 3 HOUR DRIVE TO GO ON VACATION I ACTUALLY RENTED A CAR INSTEAD OF TAKING MY BRAND NEW CAR THAT I GOT TO LAST ME YEARS FRO NOW WAS THE PLAN IF IT MAKES IT ANOTHER 1 YEAR I WILL BE SURPRISED VERY DANGEROUS FORD. *TR

Mileage: 23,892

AFTER ABOUT 30-45 MINS OF DRIVING THE CAR WILL BEGIN TO SHUDDER GOING FROM 1ST TO 2ND GEAR. IT OCCURS MOST NOTICEABLY DRIVING FROM A STOP. I HAVE BROUGHT MY CAR IN NUMEROUS TIMES AND HAVE BEEN TOLD NUMEROUS EXCUSES. AT THIS TIME IT IS GETTING ANNOYING, HOWEVER IT BECOMES A CONCERN WHEN TURNING ONTO ROADS BECAUSE IT DOES NOT PRODUCE ANY POWER DURING THIS TIME. ITS ONLY A MATTER OF TIME BEFORE A ACCIDENT OCCURS BECAUSE OF THIS ISSUE. THERE NEEDS TO BE A RECALL ON THE TRANSMISSION ON THE 2012 FORD FOCUS. UPDATED 03/25/14*LJ ALSO, AN OIL LEAK WAS FOUND, THE VEHICLE WOULD SHUDDER IN REVERSE AND IT FELT AS THOUGH THE TRACTION CONTROL WAS ENGAGING. *TR

Mileage: 12,000

WE TOOK OUR CAR IN YESTERDAY BECAUSE THE ENGINE KEPT LURCHING AND STALLING. THEY SAID IT WAS THE POWER TRAIN, AND THAT IT WAS A PROBLEM WITH THE COMPUTER. THE BERGE FORD DEALERSHIP REPROGRAMMED THE COMPUTER, AND TODAY WHEN I GOT IN THE CAR THE RADIO WAS ON. I JUST UNLOCKED IT AND OPENED THE DOOR, AND THE RADIO CAME ON. THE KEY WAS NOT IN THE CAR AT ALL, AND THE ONLY THING I DID WAS UNLOCK IT WITH THE REMOTE AND OPEN THE DOOR. I DID NOT HAVE THIS PROBLEM PRIOR TO THEM "REPROGRAMMING" IT TO FIX THE POWER TRAIN/TRANSMISSION PROBLEM. THEN WHEN I STARTED TO DRIVE IT THE ENGINE SEEMED SLUGGISH AND IT SEEMED TO BE LURCHING AGAIN, BUT NOT STOPPING FOR AN INSTANT LIKE BEFORE. SO I WENT FROM HAVING TRANSMISSION/POWER TRAIN PROBLEMS, AND A SEAT BELT PROBLEM TO HAVING THEM BOTH WITH A COMPUTER PROBLEM ADDED IN... I'M NOT A COMPUTER ENGINEER, BUT WHEN A PIECE OF EQUIPMENT HAS HARDWARE PROBLEMS IT WOULD MAKE SENSE TO REPLACE OR FIX THE HARDWARE INSTEAD OF REPROGRAMMING THE SOFTWARE. I'LL BE TAKING IT BACK IN, AND WHILE THE COMPUTER IS OUT OF WARRANTY I THINK I SHOULD BE ABLE TO GET THEM TO LOOK AT IT AND FIX IT WITHOUT CHARGING ME BECAUSE THEY CAUSED THE PROBLEM. *TR

Mileage: 37,000

I WAS SLOWING DOWN TO PULL INTO A FREEWAY ON RAMP TURN LANE, AND THE CAR SUDDENLY LURCHED. IT KEPT DOING THIS OVER THE COURSE OF 3 MONTHS ON AND OFF WHEN WE WOULD DRIVE AT SLOWER SPEEDS. WE TOOK IT INTO THE FORD DEALERSHIP, AND THEY SAID IT WAS A COMPUTER REPROGRAMMING ISSUE. THEY REPROGRAMMED THE COMPUTER TODAY, BUT I'M EXTREMELY DOUBTFUL THAT IT'S GOING TO FIX THIS BASED OFF OF WHAT OTHER PEOPLE HAVE STATED HAPPENED TO THEM. THEY JERKED AROUND WITH US AND TOLD US THAT IT WAS IN WARRANTY FOR THE POWER TRAIN, BUT IF IT WAS ANYTHING ELSE WE WOULD OWE $110 FOR THEM TO JUST LOOK. WE BOUGHT THE CAR USED IN SEPTEMBER 2013, AND HAD PROBLEMS WITH IT STARTING IN OCTOBER 2013. IT HAD 43,000 MILES ON IT WHEN WE BOUGHT IT, AND HAS ABOUT 47,000 NOW. MY LAST CAR WAS A 2004 HYUNDAI ELANTRA, AND IT HAD VERY FEW PROBLEMS FOR THE 9 YEARS I HAD IT. I ONLY STOPPED DRIVING IT BECAUSE OF A SEMI-TRUCK DRIVER'S ILLEGAL ACTIONS THAT TOTALED IT. I REGRET WASTING MY MONEY ON THIS PIECE OF JUNK. *TR

Mileage: 45,000

TRANSMISSION SHUTTERS CAUSING WHOLE CAR TO SHAKE. ACTS AS IF THE FLY WHEEL IS GLAZED OVER AND CLUTCH CAN NOT ENGAGE PROPERLY, THIS IS TURN CAUSED A BODY VIBRATION MAKING A LOUD VIBRATION NOISE. FORD KNOWS OF THIS PROBLEM AND HAS YET TO HAVE A RECALL TO MAKE A PERMANENT FIX. FORD REPLACED A CLUTCH PACK IN MY CAR BUT THE DESIGN IS FLAWED - THIS WILL HAPPEN AGAIN AND AT MY EXPENSE. FORD AGREED TO EXTEND MY WARRANTY MILEAGE BUT NOT THE TIME IN WHICH USE SAID MILEAGE. THE ORIGINAL WARRANTY WAS 60K OR FIVE YRS. NOW ITS 100K OR FIVE YRS, TWO OF WHICH ARE GONE. INCREASING THE MILEAGE DOES NOTHING FOR ME THE WARRANTY STILL EXPIRES AT THE SAME TIME. FORD IS WELL AWARE OF THIS PROBLEM IN THE FIESTA AND FOCUS MODELS. I'M A PROFESSIONAL MECHANIC FOR OVER 25 YRS. I'VE TALKED WITH SEVERAL FORD SHOPS AND THEY ARE VERY AWARE OF THIS ISSUE. I SPOKE WITH THE OWNER OF THE DEALERSHIP I BOUGHT THE CAR FROM AND HE EVEN STATED THAT WAS THE NO.1 TOPIC AT A FORD CONVENTION IN VEGAS THIS YR. THIS IS SIMPLY A POOR DESIGN AND FORD WANTS THE CUSTOMER TO PAY FOR IT. MY CAR STARED THIS PROBLEM AROUND 13K AND FORD HAS BEEN YANKING ME AROUND FOR ANOTHER 13K BEFORE PUTTING IN THE REPLACEMENT PARTS THAT ARE NO DOUBT GOING TO FAIL AGAIN. MY GAS MILEAGE IN TOWN WENT FROM 33.5 TO 24.5 AND THIS WAS ALSO ACCEPTABLE TO FORD - NOT ME. THIS NEEDS TO BE FIXED RIGHT AWAY BEFORE A TOTAL TRANSMISSION FAILURE KILLS SOMEONE. *TR

Mileage: 13,335

I WENT TO THE FORD DEALERSHIP WHERE I BOUGHT MY CAR THE FIRST FEW WEEKS I HAD IT. IT ROLLS BACK WHEN ON AN INCLINE. THE DEALERSHIP SAYS THIS IS NORMAL BECAUSE THE TRANSMISSION IS LIKE THAT OF A STANDARD TO TAP THE BRAKE AND IT SHOULD STOP ROLLING. IT STILL DOES IT ON INCLINES AM STILL NOT CONVINCED THAT ITS "NORMAL" FOR AN AUTOMATIC TO DO THAT, BUT IF NO RECALL FOR THIS PROBLEM AT LEAST OTHER READERS WILL BE INFORMED. *TR

THE VEHICLE "POPPED" OUT OF GEAR AND BECAME UNRESPONSIVE TO THROTTLE. IT TOOK THE VEHICLE ABOUT 20 SECONDS TO RECOVER. THIS IS THE 4TH OCCURRENCE IN 6 WEEKS. *TR

Mileage: 40,250

THIS IS AN ONGOING PROBLEM!!!! MY VEHICLE VIBRATES WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP. IT HESITATES AND DOES NOT WANT TO ACCELERATE AND IT APPEARS TO NOT WANT TO SHIFT GEARS. DOES THE SAME THING AT LOW SPEEDS AS WELL.WHEN PULLING OF FROM A STOP POSITION SOUNDS LIKE A RATTLING OR SOMETHING MAKING A CRANKING NOISE. ALSO CAR STALLS AT TIMES. TAKING OFF FROM STOP SIGN CAR STALLS WHEN GAS IS PRESSED. MY CAR ROLLS BACK WHEN TAKING OFF FROM AN INCLINE AND A FLAT SURFACE. *TR

Mileage: 49,000

I HAVE HAD NUMEROUS ISSUES WITH TRANSMISSION AND ELECTRICAL PROBLEMS WITH MY VEHICLE. I HAVE HAD IT IN FOR SERVICE ABOUT 6 TIMES IN THE PAST YEAR. CAR SHIFTS HARD, WHEN DRIVING, SPUTTERS, AND EVEN ONCE STALLED OUT IN THE MIDDLE OF A INTERSECTION. I HAD THESE ISSUES FROM DAY ONE WITH THE VEHICLE BUT WAS TOLD THE CARS COMPUTER HAS TO "LEARN" HOW YOU DRIVE. ELECTRICAL, THE LOCKS SOMETIMES WORKS, OR THE DOORS LOCK WHEN THEY AREN'T SUPPOSED TO. KEY FOB DOESN'T WORK SOMETIMES. THIS IS SOMETHING THAT IS RIDICULOUS AND FORD MOTOR CO. SHOULD DO SOMETHING ABOUT IT. MY CAR HAS 27500 MILES ON IT AND RUNS LIKE IT IS 15 YEARS OLD! MY WARRANTY IS UP AT 36000, SO THEN ALL THESE ISSUES BECOME THE CONSUMER PROBLEM EVEN THOUGH FORD IS AWARE THIS IS AN ISSUE THEY ARE HAVING AND WON'T RECALL UNTIL SOMEONE GETS HURT OR KILLED. *TR

DRIVING HOME ON INTERSTATE 73MPH TRANS SHIFTED TO NEUTRAL HAD TO GET OFF INTERSTATE BEFORE GETTING RAN OVER WITH MY SPEED DECREASING. TURNED CAR OFF CRANKED BACK UP TRANS WORKED AGAIN TOOK TO DEALER IN JACKSON, TN GOLDEN CIRCLE FORD THEY SAID TRANS PCM NEEDED TO BE REPROGRAMMED AND WAS FIXED DROVE HOME TODAY 11-22-2013 DID EXACT SAME THING NOT GOOD AND NOT SAFE WHEN YOU LOSE TRANS POWER AT INTERSTATE SPEEDS CAR NOW BACK AT DEALER WAITING TO SEE WHAT THEY COME UP WITH THIS TIME. I AM A ASE CERTIFIED MECHANIC AND WORK ON VEHICLES FOR A LIVING THIS ONE STILL UNDER 100,000 MILE WARRANTY BUT HAS SERIOUS AND DANGEROUS PROBLEM SOMETHING NEEDS TO BE DONE PLEASE HELP I APPARENTLY AM NOT ONLY ONE WITH THIS ISSUE APPARENTLY THIS TRANS IS JUNK AND NO ONE KNOWS HOW TO FIX IT SO SHOULD BE CHANGED TO SOMETHING THEY KNOW HOW TO FIX I DRIVE 145 MILES PER DAY TO AND FROM WORK ALL INTERSTATE THIS WAS SUPPOSE TO BE A PROVEN DEPENDABLE VEHICLE THAT IS WHY I PURCHASED IT ALSO FOR THE GAS MILEAGE WHICH IS GOOD BUT NOW NOT FEELING SO SAFE DRIVING IT. *TR

Mileage: 86,000

WHILE TRAVELING DOWN THE INTERSTATE THERE WAS A SUDDEN LOSS OF POWER WHILE PRESSING THE GAS AND HESITATION WHEN POWER FINALLY RETURNED. *TR

Mileage: 15,860

TL* THE CONTACT OWNS A 2012 FORD FOCUS SE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE FAILED TO SHIFT INTO GEAR. THE FAILURE WAS RECURRING. IN ADDITION, THE VEHICLE WOULD ROLL BACKWARD WHENEVER STOPPED ON AN INCLINE AND WOULD BEGIN SHAKING, CAUSING DIFFICULTY IN CONTROLLING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED A TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

CAR SHUTTERS AND HESITATES UPON ACCELERATION FROM A STOP. VERY CONCERNING WHEN MAKING A LEFT HAND TURN BECAUSE YOU DON'T KNOW FOR SURE IF THE CAR WILL MAKE THE TURN. I HAVE READ MANY POSTS ABOUT TRANSMISSION FAILURES ON THE FORD FOCUS. THE CAR IS NOT SAFE TO DRIVE. *TR

Mileage: 5,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY SHIFTED INTO NEUTRAL. THE CONTACT ALSO MENTIONED THAT THE VEHICLE SHOOK VIOLENTLY, BEGAN TO FUNCTION NORMALLY, THEN SHIFTED INTO NEUTRAL AGAIN. THE CONTACT ALSO STATED THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 300.

Mileage: 300

SINCE THE PURCHASE OF THE VEHICLE, THE TRANSMISSION RATTLES, SHAKES, LOUD BANG, STUTTERS. I TOOK IT TO BUENA PARK FORD WHERE I PURCHASED IT FROM, THEY SAID IT'S ADAPTIVE LEARNING AND WILL BE OK AFTER 2000MI. STILL HAD ISSUES TOOK IT TO MY LOCAL CERRITOS FORD DEALER, THEY COULD NOT FAULT A DEFECT. TOOK IT BACK TO CERRITOS FORD, THEY REPLACED THE CLUTCH ASSEMBLY, WAS A LITTLE BETTER BUT GOT WORSE AFTER DRIVING A FEW THOUSAND MI. I TOOK IT BACK TO THE DEALER, THEY CONFIRMED DEFECT AND DID RESETS OF THE TRANSMISSION AND STATED GOOD FOR NOW. AGAIN A LITTLE BETTER BUT SLOWLY NOW WORSE THAN EVER. I TOOK IT BACK TO CERRITOS FORD TODAY, THE SERVICE REP WOULD NOT EVEN LISTEN TO ME, JUST KEPT SAYING IT'S NORMAL, HE DID NOT EVEN WANT TO CHECK AND CONFIRM MY COMPLAINT, JUST KEPT SAYING THEY ARE EDUCATING THEIR CUSTOMERS ON THE FOCUS AND FIESTA'S TRANSMISSION. I TOLD HIM IT'S NOT NORMAL AND SAFE, TO JUST AT LEAST LOOK INTO MY COMPLAINT PUT IT IN WRITING IF YOU THING IT'S NORMAL. EACH OF THE LAST FOUR TIMES THEY DID CONFIRMED AND TRIED TO FIX THE DEFECT. I AM WORRIED AS THE CAR WAS FOR MY DAUGHTER WHO WILL BE DRIVING IN A FEW MONTHS. I FIND IT VERY UNSAFE AS IT STUTTERS JERKS AND DOES DIFFERENT THINGS AND YOU CAN'T DETERMINE WHAT IT WILL DO NEXT. THEY REPLACED THE LEFT STRUT WAS OK FOR A FEW WEEKS, THEN I TOOK IT BACK AND THEY REPLACED THE RIGHT FRONT STRUT. I TOLD THE REP IT'S REALLY LOUD NOW ENOUGH FOR HIM TO CLEARLY HEAR IT. HE TRIED TO TELL ME THE NOISE IS PART OF THE TRANSMISSION AND IT'S NORMAL. I EXPLAINED TO HIM IT'S OVER BUMPS AND TO AT LEAST TEST DRIVE IT. HE SAID HE IS TRYING TO HELP ME AND DOES NOT WANT ME TO HAVE THE CAR NOT AVAILABLE TO ME FOR USE. I TOLD HIM I DON'T CARE HOW LONG IT TAKES I JUST NEED THE CAR FIXED. TODAY IS MON WHICH I DID MAKE AN APPOINTMENT FOR, HE SAID HE WILL CALL ME ON FRI. I THINK I AM JUST BEING PLAYED AROUND AND THE CAR IS A LEMON. PLEASE HELP. *TR

Mileage: 95

VEHICLE VIBRATES WHEN TRYING TO ACCELARATE FROM A COMPLETE STOP. HESITATES AND DOES NOT WANT TO ACCELARATE. APPEARS TO NOT WANT TO SHIFT GEARS. DOES THE SAME THING AT LOW SPEEDS AS WELL. *TR

Mileage: 250

WHEN PULLING OF FROM A STOP POSITION SOUNDS LIKE A RATTLING OR SOMETHING MAKING A CRANKING NOISE. ALSO CAR STALLS AT TIMES. TAKING OFF FROM STOP SIGN CAR STALLS WHEN GAS IS PRESSED, THIS IS AN ONGOING PROBLEM. *TR

Mileage: 19,400

THE AUTOMATIC TRANSMISSION SPUTTERS, JERKS, AND FEELS LIKE IT'S GOING TO STALL. I HAVE COMPLAINED TO THE DEALERSHIP ABOUT THIS SINCE THE DAY I BOUGHT IT. THE DEALERSHIP HAS DONE SEVERAL UPDATES TO THE SOFTWARE AND IT HAS NOT IMPROVED. THEY HAVE TOLD ME THIS IS NORMAL, IT'S NOT! IT HAS TROUBLE GETTING INTO TRAFFIC BECAUSE OF THE SPUTTERING AND JERKING. IT'S ONLY A MATTER OF TIME BEFORE I GET INTO AN ACCIDENT BECAUSE OF THIS TRANSMISSION. THIS BOARD HAS PLENTY OF THE SAME COMPLAINT. HOW MANY PEOPLE WILL IT TAKE GETTING KILLED BEFORE THERE IS A RECALL? WHEN WILL THEY INVEST THIS MATTER, HOPEFULLY BEFORE SOMEONE DOES GET KILLED. THE TOUCHSCREEN ALSO DOES ODD THINGS ALSO, BUT IT'S NOT DANGEROUS. ONE TIME THE VOLUME ON THE RADIO WAS ON FULL VOLUME AND I COULDN'T TURN IT DOWN. I TURNED OFF THE CAR AND AFTER A COUPLE OF MINUTES IT STILL CAME ON FULL VOLUME, IT FINALLY STOPPED THE NEXT DAY. TWICE THE TOUCHSCREEN DIDN'T WORK AT ALL FOR TWO DAYS. THE DEALERSHIP REPLACED THE TOUCHSCREEN AND IT STILL DOES ODD THING, SUCH AS TURNS ON RANDOM RADIO STATIONS. THEY NEED A MAJOR RECALL ON THIS CAR. *TR

Mileage: 1,000

WHEN ACCLERATING FROM A STOP OR A SLOW SPEED CAR SHUTTERS AND VIBRATES. WAS RETURNED TO FORD FOR REPROGRAMMING. THAT DID HELP ROLLBACK ON HILLS BUT NOT TRANSMISSION SHUTTER. *TR

Mileage: 8,000

THIS CAR HAS HAD TRANSMISSION PROBLEMS WITH THE DUAL CLUTCH AUTOMATIC TRANSMISSION IT WILL SHUDDER WHEN CHANGING GEARS, ROLLBACK, COME CLOSE TO STALLING. I TOOK THE CAR IN TO BE "REPROGRAMMED" BACK IN JUNE OF 2012 IT DROVE OKAY WITH ONLY MINOR HICCUPS WITH TRANSMISSION UNTIL OCTOBER 20, 2013. THE CAR HAS LESS THAN 22,000 MILES ON IT AND THE CAR IS NOW NOT SHIFTING PROPERLY. I PUT THE CAR IN DRIVE AND IT WAS LIKE I WAS STILL IN NEUTRAL, ONCE IT DID GET GOING THEN IT DID NOT SHIFT INTO 2ND GEAR PROPERLY. THE CAR IS NOT SAFE TO DRIVE. I WILL BE TAKING BACK TO DEALERSHIP ONCE AGAIN TO REPROGRAM HOPEFULLY AT NO CHARGE. THIS CAR IS A LEMON AND NEEDS TO BE ON A MANDATORY RECALL. *TR

Mileage: 6,012

THE VEHICLE HAS A NASTY SHUDDER WHEN YOU FIRST ACCELERATE. I TOOK THE CAR TO FORD AND THEY REPLACED THE CLUTCH AND SOME SEALS IN THE TRANS. NOW, AT 44,000 MILES THE SHUDDER IS BACK. *TR

Mileage: 28,000

VEHICLE HAS A CONSTANT SHUDDERING AND POWER LOSS WHEN APPLYING THE ACCELERATOR. IT HAS A TENDENCY TO FEEL AS IF IT WILL STALL OUT. WAS ALMOST REAR ENDED WHEN TRYING TO PULL INTO TRAFFIC BC OF POOR THROTTLE RESPONSE. THIS IS A KNOWN ISSUE AND FORD REFUSES TO ADDRESS THIS ISSUE. SEARCH THE INTERNET AND IT IS OBVIOUS. THIS VEHICLE IS A HAZARD TO DRIVE. *TR

Mileage: 6,000

FORD HAS A SERIOUS PROBLEM WITH THIS TRANSMISSION. IT JERKS AND HESITATES. SEVERAL TIMES I HAVE ALMOST BEEN HIT WHILE PULLING OUT INTO TRAFFIC WHEN THE CAR WILL SUDDENLY JERK AND HESITATE. THIS TRANSMISSION NEEDS TO BE RECALLED AND REPLACED. SOMEONE IS EVENTUALLY GOING TO DIE BECAUSE OF THIS DUAL CLUTCH TRANSMISSION. EVERY TIME WE TAKE IT IN THEY "REPROGRAM" AND NOW ARE REPLACING THE CLUTCH. I HAVE DRIVEN OTHERS AS RENTALS AND THEY ALL HESITATE TO SOME DEGREE. CLEARLY THERE ARE ISSUES AND FORD KNOWS ABOUT IT. THE CARS ARE NOT EVEN BEING ACCEPTED FOR TRADE INS BY MANY DEALERS (TOYOTA AND HONDA DEALERS LOCALLY WOULD NOT TAKE THE CARE ON TRADE IN). *TR

Mileage: 1,500

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WOULD EXHIBIT A LOUD NOISE WHEN THE GEAR WAS SHIFTED ESPECIALLY WHEN IT ENGAGED IN THIRD GEAR. IN ADDITION, THE ENGINE RPMS WOULD ABNORMALLY INCREASE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE TRANSMISSION WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 37,701. UPDATED 11/12/13*CN

Mileage: 10,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO SWERVE INDEPENDENTLY BEFORE STALLING. THE VEHICLE WAS RESTARTED BUT WOULD ONLY ACCELERATE AT VERY LOW SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000.

Mileage: 82,000

I HAVE ONLY OWNED THIS 2012 FORD FOCUS FOR APPROX. 6 WEEKS. IT HAS BEEN HESITATING, SPUTTERING, AND JERKING UPON ACCELERATION AND WHEN DRIVING AT LOW SPEEDS SINCE THE FIRST DAY I OWNED IT. AT FIRST IT WAS INTERMITTENT BUT NOW IT HAPPENS MOST ALL THE TIME. WHEN I STOP AND TAKE OFF IT FEELS LIKE IT IS GOING TO STALL OUT. WHEN ON AN INTERSTATE RAMP I FEEL I CANNOT GET UP TO A HIGHER SPEED FAST ENOUGH. I TOOK IT TO THE DEALER FOR SERVICE. THE DEALER SAID THAT THEY WOULD NEED TO DROP THE ENGINE, REPLACE THE SEALS (THERE IS LEAKING AROUND THE SEALS) AND REPLACE THE CLUTCH. AND, THE SEALS ARE ON BACK-ORDER FOR 2 TO 3 WEEKS! THEY SAY IT IS SAFE TO DRIVE AND TO LET THEM KNOW IF IT WORSENS (HOW CAN IT GET WORSE). THEY MAY SAY IT IS SAFE, BUT I SURE DO NOT FEEL SAFE OR COMFORTABLE DRIVING THIS CAR. I HAVE READ HUNDREDS OF COMPLAINTS FROM OTHER FOCUS OWNERS ON THIS SAME ISSUE. FORD NEEDS TO RECALL THESE CARS AND LISTEN TO CONSUMERS. THIS IS A DEFECT THAT NEEDS FORD'S OWNERSHIP. I HAVE BEEN IN CONTACT WITH FORD AND HAVE A CASE NUMBER. THANK YOU. *TR

Mileage: 25,700

THE CAR WHILE BEING DRIVEN AT LOW SPEED, IN HEAVY TRAFFIC WILL SHIFT INTO A LOWER GEAR ALLOWING THE MOTOR TO REV SLIGHTLY, THEN AS IT ENGAGES THE LOWER GEAR THE CAR WILL ACCELERATE ABRUPTLY. THIS HAPPENS WHEN YOU ARE TRYING TO MOVE YOUR FOOT FROM THE GAS TO THE BRAKE. THIS HAPPENED SEVERAL TIMES IN ABOUT A 20 MIN. SPAN. THIS HAS ALSO HAPPENED WHILE I WAS TRYING TO PARK, CAUSING THE CAR TO CLIMB ONTO A RAILROAD TIE BEING USED AS A STOP AT THE END OF THE PARKING SPOT. *TR

Mileage: 41,000

THERE WAS AN INCREASING VARIATION IN SPEEDS AS I TRIED TO ACCELERATE FOR MERGING ONTO MAJOR HIGHWAY. THOUGHT THE FLOOR MAT WAS STUCK UNDER THE ACCELERATOR PEDAL, BUT IT WAS NOT. PROBLEM CONTINUED AT DIFFERENT TIMES AND DIFFERENT SPEEDS. *JS WHEN I TOOK THE CAR IN FOR SERVICE ON 9/20/13, I DESCRIBED THE PROBLEM TO THE SERVICE REP. HE TOLD ME FIRST THAT THERE WAS A SERVICE ALERT FOR THIS PROBLEM AND WOULD REQUIRE 3 HOURS FOR THE TRANSMISSION TO BE RE-PROGRAMMED. I AGREED TO WAIT WHILE THE WORK WAS DONE. HE RETURNED SHORTLY TO INFORM ME THAT THERE WAS A MORE RECENT SERVICE ALERT FOR THIS PROBLEM AND THAT I WOULD HAVE TO RETURN AT ANOTHER TIME AND LEAVE THE CAR FOR AT LEAST THREE DAYS BECAUSE IT WAS LIKELY THE ENTIRE TRANSMISSION HAD TO BE REMOVED AND RE-BUILT! AND A RENTAL CAR FOR THAT PERIOD WOULD BE AT MY EXPENSE SINCE THIS IS NOT AN "OFFICIAL RECALL".THIS DESPITE MY HAVING ALSO PURCHASED AN EXTENDED WARRANTY PLAN FROM FORD. I LEFT THE CAR AT THE DEALERSHIP ON 9/25/13 AND GOT A RENTAL CAR AT MY OWN EXPENSE. LATER THAT DAY, I RECEIVED A CALL FROM THE SERVICE DEPT. INFORMING ME THAT NOT ONLY WOULD THE ENTIRE TRANSMISSION HAVE TO BE REMOVED AND REPAIRED BUT THE CLUTCH WOULD HAVE TO BE REPLACED. IT WOULD TAKE "AT LEAST 2 ADDITIONAL DAYS" FOR THESE REPAIRS", "IF WE GET THE PARTS IN" . I AM NOW WAITING TO SEE HOW LONG IT WILL BE BEFORE I GET MY CAR BACK, WHILE I PAY FOR A RENTAL CAR IN THE MEANTIME.

Mileage: 12,500

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE JERKED AND FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD ROLL AWAY WHEN PARKED ON A SLIGHT INCLINE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 11,500....UPDATED 11-14-13 *BF THE CONSUMER STATED SHE STARTED HEARING A KNOCKING NOISE COMING FROM UNDER THE HOOD, ESPECIALLY WHEN GOING OVER A BUMP OR IN A PARKING LOT. AROUND THAT TIME, SHE ALSO STARTED TO REALIZE THE VEHICLE WAS ROLLING BACKWARDS ON AN INCLINE, WHEN SHE TOOK HER FOOT OFF THE BRAKE AND THEN STARTED TO ACCELERATE. IT CONTINUE TO HAPPEN ON AND OFF WHENEVER SHE WAS ON AN INCLINE. ALSO, WHEN THE CONSUMER PROCEEDED FROM A STOP LIGHT, OR STOP SIGN, IT FELT AS THOUGH THE VEHICLE WASN'T GOING INTO TO GEAR. WHEN IT DID, THERE WAS A STUTTER AND THE VEHICLE WOULD HESITATE , AS IF IT WERE GOING TO STALL. WHILE MERGING INTO TRAFFIC ON THE HIGHWAY, WHEN SHE PRESSED THE ACCELERATOR, THE VEHICLE WOULDN'T GO INTO GEAR. THE DEALER UPDATED THE PCM AND TWICE AND REPLACED A STRUT BEARING.

Mileage: 8,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED AS IT VIBRATED ABNORMALLY. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE DID REGAIN SPEED AS THE CONTACT COASTED ALONG THE HIGHWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

Mileage: 4,000

METALIC GRINDING NOISE IS HEARD WHEN ACCELERATING AT SLOW SPEEDS. TRANSMISSION SHIFTS AT APPROXIMATELY 1500 RPM AND BETWEEN 10-25 MPH, GRIDING NOISE IS HEARD FOR A FEW SECONDS, THEN STOPS. AS CAR PROCEEDS INTO NEXT GEAR, IF RPM DROPS TO 1500 AND SPEED AGAIN BETWEEN 10-25 MPH, GRINDING NOISE IS HEARD. I HAVE TAKEN THE CAR TO SERAPHIN FORD IN VERNON, THEY CLAIM TO HAVE DRIVEN THE CAR WITHOUT HEARING THE NOISE. A SEPARATE DATE, I TOOK THE CAR TO SERAPHIN FORD, DROVE A MECHANIC IN THE CAR, BUT THE NOISE WAS FAINT AND MECHANIC COULD NOT HEAR IT. SOMETIMES THE SOUND IS FAINT, OTHER TIMES SOUND IS LOUD. NO RHYME OR REASON. I HAVE READ MUCH ON THE INTERNET ABOUT THIS EXACT ISSUE WITH 2012-2013 FOCUS POWER TRAINS. I AM CONVINCED THERE IS A PROBLEM THAT FORD IS NOT ADDRESSING. ALSO, POWER TRAIN LAGS AND FLUTTERS OFTEN. I HAVE LEARNED TO DRIVE VERY "GENTLY" TO PREVENT LAG/SHUTTER/SURGE WHEN DRIVING. I HAVE NOTICED WHEN USING CRUISE CONTROL AT HIGHWAY SPEEDS, IF I ATTEMPT TO ADJUST THE SPEED USING THE STEERING WHEEL CONTROLS (TO ADVANCE SPEED), THE ENGINE TAKES OFF, RPM CLIMBS VERY HIGH AND THE ENGINE ROARS. I HAVE TO COMPLETELY SHUT DOWN CRUISE CONTROL AND START OVER AGAIN. IT CAN BE SCARY AT HIGHWAY SPEEDS TO HAVE THE ENGINE RACE LIKE THAT.

Mileage: 7,000

CAR HAS SERIOUS LAG ISSUES YOU GIVE IT GAS AND THE TRANSMISSION JUST DOESN'T GO. REALLY BAD WHEN YOU HAVE TO GET OUT OF THE WAY IN A HURRY. THEY HAVE WORKED ON IT AND SAY IT'S FINE. UNFORTUNATELY I AM A WOMAN AND TEND TO BE BRUSHED OFF. I DO KNOW THERE IS SOMETHING WRONG WITH THE CAR. *TR

Mileage: 100

AS I WAS DRIVING ALL OF A SUDDEN A DISPLAY STATING "STOP SAFELY NOW" CAME ON. I PULLED OVER AND THE CAR WOULD NOT GO ANY FURTHER. I HAD TO COMPLETELY TURN IT OFF, OPEN AND CLOSE THE DOOR, AND RESTART IT TO MAKE IT GO AGAIN. IT HAS HAPPENED 3 TIMES NOW IN THE PAST FEW WEEKS. *TR

Mileage: 1,500

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE COASTING DOWNHILL AT 20 MPH, THE VEHICLE DOWN SHIFTED AND WAS CLOSE TO STALLING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO PREVENT THE STALLING BUT THE VEHICLE THEN ACCELERATED INDEPENDENTLY AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED HOWEVER, THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000. *UPDATED 09-18-13 *BF THE CONSUMER STATED THE VEHICLE WAS DECLARED TOTALED.

Mileage: 35,000

I DROVE APPROXIMATELY 1/8 OF MILE THIS MORNING AND I STOPPED AT A BLINKER LIGHT. WHEN I PROCEEDED TO MAKE A RIGHT HAND TURN, THE VEHICLE LUNGED, CLUNKED AND THE GEARS DISENGAGED. NONE OF THE GEARS WORKED. I COULD NOT MOVE FORWARD, BACKWARD OR EVEN PUT THE VEHICLE INTO "PARK" BECAUSE IT WOULD ROLL BACKWARD DOWN A SLIGHT INCLINE. I HAD TO ENGAGE THE PARKING BRAKE IN ORDER TO KEEP THE VEHICLE FROM ROLLING BACKWARDS DOWN THE HILL. THERE WAS NOT A WARNING LIGHT, ENGINE MESSAGE OR ANYTHING. THE VEHICLE QUIT WORKING AND WOULD NOT MOVE IN ANY OF THE GEARS. I HAD TO COAST THE VEHICLE BACKWARD TO A SAFE LOCATION, OUT OF TRAFFIC. AFTER TURNING OFF THE CAR AND WAITING AND RESTARTING THE PROBLEM HAS PERSISTED. IT WAS TOWED AND IS CURRENTLY AT THE DEALERSHIP AWAITING REPAIR. I HAVE ALSO EXPERIENCED THE "DRIFT BACK" THAT OTHER CONSUMERS HAVE EXPERIENCED AND I AM NOT SURE IF THIS IS RELATED, BUT THIS IS STILL A RELATIVELY NEW CAR THAT SHOULD NOT BE EXPERIENCING THESE TYPES OF PROBLEMS. *TR

Mileage: 51,526

I PURCHASED THIS VEHICLE NEW IN AUGUST OF 2012. IT HAD 10 MILES ON IT. THE DAY AFTER I BOUGHT IT I NOTICED SOME HESITATION UPON ACCELERATION AFTER STOPPING AT TRAFFIC LIGHTS. IT WASN'T TOO BAD, BUT AS TIME WENT BY IT BEGAN TO GET WORSE. AFTER A COUPLE MONTHS, IT STALLED ON ME WHEN I SLOWED AND ANOTHER TIME I WAS ALMOST HIT BY ANOTHER CAR AS MINE STALLED AGAIN IN A BUSY INTERSECTION. IT WAS DUE AN OIL CHANGE SO WHEN I MADE THE APPOINTMENT, I ALSO MENTIONED THE STALLING AND HESITATION. WHEN I DROPPED IT OFF, THE TECHNICIAN CLAIMED HE COULD NOT DUPLICATE THE PROBLEM. OF COURSE HE WAS NOT DRIVING IN THE SAME CONDITION I DRIVE IN EVERYDAY. I WAS ADVISED TO DRIVE IT UNTIL THE NEXT OIL CHANGE AS THE 'COMPUTER' HAD TO ADJUST TO HOW I DRIVE. NEEDLESS TO SAY, IT DID NOT ADJUST TO HOW I DRIVE. I DROVE IT AND THE HESITATION CONTINUED, IT ALSO BEGAN TO CHOKE OUT IN REVERSE. WHEN I RETURNED FOR THE NEXT OIL CHANGE, STILL COMPLAINING, I WAS TOLD THEY WOULD HAVE TO 'RETEACH' THE COMPUTER. THEY KEPT IT A COUPLE DAYS BEFORE I GOT IT BACK. IT RAN SO-SO FOR ABOUT A WEEK AND BEGAN AGAIN. I FILED A COMPLAINT ON THE FORD MOTOR COMPANY SITE (WHICH IS A JOKE) AND WAS CONTACTED BY A DISTRICT REP. ARRANGEMENTS WERE MADE TO RETURN THE CAR FOR 'UPDATES' AND A 'RELEARN'. THIS TIME THEY KEPT IT A WEEK. WHEN I GOT IT BACK, I DID NOT DRIVE IT MUCH AS I WAS OFF (TEACHER - OFF SUMMERS). WHEN I RETURNED TO WORK IN AUGUST, AND STARTED DRIVING IT EVERY DAY, IT WAS EVEN WORSE THEN IT WAS BEFORE. NOW IT WON'T CLIMB A HILL (AND I LIVE IN THE MOUNTAINS!), IT SHUDDERS, RATTLES, LOSES POWERS GOING UP HILLS AND STALLS IN TRAFFIC.THIS TIME THEY KEPT IT 2 WEEKS. I DROVE IT ONE DAY AND IT STARTED ALL OVER AGAIN. WHEN I CALLED BACK I WAS TOLD I HAD TO WAIT 2 WEEKS TO DROP IT OFF (2 CARS AHEAD OF ME WITH SAME PROBLEM) AND THEY WOULD LOOK AT IT AGAIN. HOWEVER, THEY HAVE DONE ALL THEY CAN DO. *TR

Mileage: 800

THE VEHICLE BEGAN SHIFTING VERY POORLY AT ONLY ONE AND A HALF YEARS SINCE PURCHASE. BROUGHT IT TO THE DEALER AND EXPLAINED THE SEVERE SHAKING AND SHUDDERING UPON ACCELERATION ACCOMPANIED BY A VERY LOUD METALLIC GRINDING SOUND. IT WAS TEST DRIVEN AND TOLD IMMEDIATELY THAT IT NEEDED TO BE ADDRESSED. WAS TOLD THAT THEY HAD TO CONTACT FORD DIRECTLY TO GET THE FIX FOR THE ERROR CODE. WAS TOLD THAT THEY LOADED THE UPDATE FOR THE TRANS. AND THAT IT WAS NOW DRIVING APPROPRIATELY. NOT EVEN TWO WEEKS LATER IT IS BACK AT THE SHOP WITH EVEN MORE SEVERE SHUDDERING AND FEELING LOSS OF POWER (STILL HAS A METALLIC GRINDING NOISE). WAS TOLD THAT THE CAR NEEDED 1K MILES AFTER THE UPDATE SO THAT THE TRANS. COULD "RELEARN HOW I DRIVE." I DID NOT ACCEPT THIS SO THE ADVISOR AT MY DEALERSHIP PRODUCED A LIST OF NORMAL OPERATIONS AND BEGAN TO EXPLAIN THE TYPE OF TRANSMISSION THE FOCUS HAD. I TOLD HER THAT I WAS FULLY AWARE AND ACCEPTING OF THE OCCASIONAL HARD SHIFT OR ROLL BACK ON HILL AS WAS CUSTOMARY WITH A 'MANUAL' TRANSMISSION, BUT THAT THIS WAS MUCH WORSE/DIFFERENT. RECEIVED A PHONE CALL TODAY THAT THE TECHNICIAN TEST DROVE MY CAR AND THAT HE "COULD NOT REPLICATE THE COMPLAINT" EVEN THOUGH IT HAPPENS 95% OF THE TIME WHEN I DRIVE IT. I AM NOT EVEN SURE THAT THEY HAVE LOOKED AT MY TRANSMISSION OR MERELY ATTACHED IT TO A COMPUTER/TEST DRIVEN IT. WILL CONTINUE TO BRING THE CAR TO THE DEALERSHIP UNTIL THIS IS RESOLVED OR THE TRANS. IS RECALLED. *TR

Mileage: 21,000

THE FORD FOCUS 2012 IS A TRUE LEMON! IT RUNS ROUGH JERKING MOVEMENTS ESP IN LOW GEAR. IT HAS LACK OF ACCELERATION. I BOUGHT THIS CAR NEW AND HAVE HAD IT TO THE DEALERSHIP FOUR TIMES ONLY TO BE TOLD ITS ALL NORMAL FOR THE 2012. HOWEVER I FEEL ITS NOT NORMAL! MY LAST VISIT I WAS HANDED A SHEET FILLED WITH '' NORMAL'' THINGS TO EXPECT! THE DEALERSHIP REFUSED TO ALLOW ME TO TRADE IT BACK IN. I WROTE TO THE FORD MOTOR CO AND I ONLY GOT A VERY NICE LADY WHO JUST KEPT SAYING OH I AM SO SORRY. THEY ALONG WITH THE WILLIS FORD DEALER IN SMYRNA DE ACTED LIKE IT WAS JUST ME WITH THIS COMPLAINT. AFTER VIEWING THE PAGES AND PAGES OF COMPLAINTS MOST LIKE MYSELF I CAN SEE I AM FAR FROM ALONG. WHAT CAN BE DONE ? SO FAR I SEE NOTHING BEING DONE ABOUT THIS SERIOUS PROBLEM. *TR

I PURCHASED A NEW 2012 FORD FOCUS EV ON JUNE 7, 2013. TWICE (STILL IN JUNE), WHILE DRIVING AT SPEEDS APPROXIMATELY 50 MPH, THE "STOP SAFELY NOW" WARNING CAME ON AND THE VEHICLE LOST POWER. BOTH TIMES I WAS ABLE TO RESTART THE VEHICLE WITHIN A COUPLE OF MINUTES. I MADE SURE TO NOTE ALL THE INDICATORS TO PROVIDE THE FORD SERVICE TECHS AS MUCH INFORMATION AS POSSIBLE. WHEN I BROUGHT THE VEHICLE IN TO BE SERVICED, THE TECHNICIANS PROFESSED NO KNOWLEDGE OF THE ISSUE AND CONTACTED FORD FOR SUPPORT. THEY COULD NOT REPEAT THE ISSUE AND THE CAR HAD NO LOG OF THE EVENTS. FINALLY, I WAS TOLD THE PROBLEM WAS A FAULTED POWER CONTROL MODULE (PCM). UNFORTUNATELY, THIS PART WAS ON A NATIONAL BACKORDER FOR 6 WEEKS (PROBABLY AS A RESULT OF THE KNOWN PROBLEMS). AFTER THE PART WAS FINALLY REPLACED, I WAS TOLD THAT THE PCM WOULD NOT PROGRAM CORRECTLY, AND THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. END RESULT, I HAVE MY VEHICLE BACK, JUST IN TIME TO TAKE IT BACK FOR A RECALL. AT LEAST IT HASN'T STALLED ??. YET. *TR

Mileage: 2,250

TRANSMISSION FAILS AT 27900 MILES ON JULY 8TH, 2013, WHILE DRIVING ON THE HIGHWAY (GEARS DON'T SHIFT), DANGEROUSLY COAST TO THE SIDE OF THE ROAD TO A STOP, CAR TOWED, DEALER REPLACES THE WHOLE TRANSMISSION; 1 MONTH LATER, ON AUGUST 14TH, 2013, SAME ISSUE OCCURS WHILE CHANGING LANES ON HIGHWAY AND ACCELERATING TO DO SO, CAR SUDDENLY REFUSES TO CHANGE GEARS, CAR SLOWS DOWN TO 10-15 MPH (GEARS DON'T SHIFT), DANGEROUSLY COAST TO THE SIDE OF THE ROAD, CAR TOWED, DEALER RE-PROGRAMS THE TRANSMISSION; ON AUGUST 19TH, 2013, 3 DAYS AFTER THE SECOND FIX, TRANSMISSION FAILS AGAIN, CAR TOWED, DEALER REPLACES COMPUTER MODULATOR, RE-PROGRAMS TRANSMISSION. WE DO NOT TRUST THIS CAR ANYMORE, WE DO NOT BELIEVE IT IS SAFE, AND WE WILL SEEK TO RETURN IT TO THE MANUFACTURER AND GET OUR MONEY BACK. *TR

Mileage: 27,900

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE WAS UNABLE TO SHIFT. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION WAS PERFORMING AS IF IT WERE A MANUAL TRANSMISSION. IN ADDITION, WHEN THE CONTACT WOULD SHIFT FROM REVERSE THE DRIVE, THE TRANSMISSION WOULD OMIT FIRST GEAR AND ENGAGE INTO SECOND GEAR ERRONEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC STATED THAT THE FAILURE WAS CONTRIBUTED TO THE MANNER IN WHICH THE CONTACT WAS OPERATING THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 12/20/13*CN

Mileage: 300

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE WAS UNABLE TO SHIFT. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION WAS PERFORMING AS IF IT WERE A MANUAL TRANSMISSION. IN ADDITION, WHEN THE CONTACT WOULD SHIFT FROM REVERSE THE DRIVE, THE TRANSMISSION WOULD OMIT FIRST GEAR AND ENGAGE INTO SECOND GEAR ERRONEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC STATED THAT THE FAILURE WAS CONTRIBUTED TO THE MANNER IN WHICH THE CONTACT WAS OPERATING THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 12/20/13*CN

Mileage: 300

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE NORMALLY AS THE ACCELERATOR PEDAL HAD TO BE FORCED DOWN IN ORDER FOR THE VEHICLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC DIAGNOSED THE VEHICLE AS THE CLUTCH ASSEMBLY NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,800. THE CURRENT MILEAGE WAS 3,000. UPDATED 11/19/13*LJ THE CONSUMER STATED THE CLUTCH ASSEMBLY WAS REPLACED ON 8/5/13. THE VEHICLE CONTINUED TO BUCK AND SHAKE DURING ACCELERATION AT LOW SPEEDS. AS OF 11/6/13 THE VEHICLE CONTINUED TO SHAKE. UPDATED 11/25/2013 *JS

Mileage: 1,800

TRANSMISSION STICKS IN HIGH GEAR, WILL NOT DOWNSHIFT PROPERLY; CAR NEARLY STALLED ON INTERSTATE AND ALMOST CAUSED TWO SEPARATE ACCIDENTS. HAD TO PULL CAR OVER, TURN OFF ENGINE TO RESET THE TRANSMISSION'S "AI" (AS IT WAS STATED BY A FORD TRANSMISSION SPECIALIST). DESPITE NUMEROUS 'UPDATES' BY FORD (3 NOW) PROBLEM PERSISTS, AND HAS BECOME PROGRESSIVELY WORSE WITH EACH UPDATE. GEARS CONSTANTLY STICK, DO NOT DOWN-SHIFT, OR UP-SHIFT PROPERLY, AND THOSE WERE CONFIRMED BY A FORD TRANSMISSION SPECIALIST. THIS IS ESPECIALLY TRUE WHEN USING SPORT MODE BUT HAPPENS IN DRIVE AS WELL. FORD ENSURES ME THAT NOTHING IS WRONG. I AM A PROFESSIONAL ENGINEER ASSOCIATED WITH THE AUTOMOTIVE INDUSTRY, AND I DISAGREE. STATUTE OF LIMITATIONS WON'T LET ME CLAIM MY BRAND NEW 2012 FORD FOCUS TITANIUM AS A LEMON UNDER THE 'LEMON LAW', BUT IT SHOULD BE.

Mileage: 15,000

WE BOUGHT OUR CAR WITH ONLY 7 MILES ON IT. SHORTLY AFTER THE CAR STARTED ROLLING BACKWARDS WHEN SITTING ON A HILL OR STOP LIGHT. CALLED THE DEALERSHIP AND THEY STATED TO BRING IT IN. WELL IT WAS EXPLAINED TO US THAT THE CAR HAD A STANDARD TRANSMISSION AND THAT THIS WAS NORMAL. SO WE LEFT. THEN I WAS SITTING IN THE DRIVEWAY AND OUR GRANDCHILD GOT OUT OF THE CAR WHEN I PUT THE CAR INTO PARK AND IT ROLLED BACKWARDS KNOCKING HIM OVER. CALLED THEM AGAIN, GOT THE SAME ANSWER. THEN THE CAR STARTED TO STAY RUNNING AFTER THE KEY WAS TAKEN OUT. ALSO IT WAS NOT RUNNING WELL . THIS WAS JUST 2 MONTHS LATER. TOOK IT BACK GOT THE SAME ANSWER. WELL CALLED THE OWNER WITH NO RESPONSE. WE HAVE SINCE THEN TAKEN THE CAR BACK FOR THE SAME ISSUE AND STILL GET THE SAME ANSWERS. NOW THERE IS A NEW PROBLEM, ALWAYS FINDING OIL ON THE MOTOR. SO TOOK IT BACK IN AND THEY EXPLAINED TO ME THAT SOMEONE WAS DRIVING THE CAR WITH TWO FEET. THAT'S WHY THE TRANSMISSION WAS STILL SKIPPING. WELL I AM THE ONLY DRIVER OF THE CAR AND I ONLY USE MY RIGHT FOOT. THEY SAID THEY PUT A DIE INTO THE OIL TO SEE WHERE THE LEAK WAS COMING FROM AND WHEN I WENT ANOTHER 1000 MILES TO BRING THE CAR BACK. THEN I GET A CALL FROM THEM AND HAD AN APPOINTMENT. THEY PUT NEW BOLTS IN OUR VALVE COVER AND CLEANED ALL THE OIL UP. HERE IT IS WE HAVE HAD THE CAR OVER A YEAR AND STILL ARE HAVING SUCH TROUBLE WITH IT. SO I HOPE THAT HOPEFULLY SOON THAT THIS DEALERSHIP MAKES GOOD ON THIS CAR. JUST WENT AGAIN THIS LAST MONTH FOR THE 12TH TIME AND STILL GETTING THE SAME ANSWER. BUT I DO NOT HAVE A STANDARD CAR, I HAVE AN AUTOMATIC. *JS

Mileage: 500

I HAVE A 2012 FORD FOCUS ELECTRIC VEHICLE. I HAVE HAD IT FOR LESS THAN NINE MONTHS. IN THAT TIME, WE'VE HAD THE "STOP SAFELY NOW" MESSAGE SIX TIMES. WHEN THIS MESSAGE HAPPENS, YOU HAVE NO OPTION...THE CAR SHUTS DOWN COMPLETELY, REGARDLESS OF WHERE YOU ARE. THREE TIMES THIS HAS HAPPENED IN TRAFFIC, WITHOUT WARNING. TODAY WAS THE SEVENTH TIME THE "STOP SAFELY NOW" MESSAGE APPEARED, STOPPING MY CAR IN TRAFFIC AT A VERY BUSY INTERSECTION. SO FAR, THE RESPONSE FROM FORD HAS BEEN MINIMAL, THEY DON'T REALLY SEEM TO KNOW HOW TO FIX IT NOR DOES THE DEALERSHIP SEEM TOO CONCERNED. ALL INSTANCES OF THIS MESSAGE SEEM TO OCCUR WHILE BREAKING. *JS

Mileage: 6,099

SINCE WE PURCHASED THE VEHICLE, IT SEEMED TO STUTTER WHEN TRYING TO GO FROM A STOP. I WAS TOLD THAT THIS IS NORMAL FOR THIS TRANSMISSION. BUT ON AUGUST 24TH, THE TRANSMISSION STARTED TO HAVE EVEN MORE PROBLEMS. FIRST THE VEHICLE WAS HAVING A HARD TIME ACCELERATING PAST 20 MPH. THEN IT STARTED JERKING BACK AND FORTH, LUNGING TO AND FRO. IT WAS NOT SHIFTING GEARS LIKE IT SHOULD HAVE, AND IT FELT LIKE IT WAS GOING TO STALL, SO COMPLAINANT HAD TO PULL OVER TO AVOID AN ACCIDENT AND ALLOW FAST MOVING TRAFFIC TO PASS. AFTER TRAFFIC HAD PASSED, COMPLAINANT TURNED AROUND TO GO BACK HOME, JERKING AND LUNGING THE WHOLE TIME GOING LESS THAN 20 MPH. AFTER LEAVING THE CAR SIT FOR SEVERAL HOURS, THE VEHICLE STARTED UP AGAIN, AND SEEMED TO BE OPERATING NORMALLY. HOWEVER NOW THE VEHICLE IS HAVING A HARDER TIME GOING UP HILLS, AND HAS TROUBLE COASTING. FEELS LIKE SOMETHING IS DRAGGING IT DOWN. THIS COULD BE VERY UNSAFE, AS THE PROBLEM IS NOT PREDICTABLE, AND COULD POTENTIALLY CAUSE AN ACCIDENT. A 2012 VEHICLE WITH 39000 MILES SHOULD NOT BE HAVING TRANSMISSION PROBLEMS ALREADY.

Mileage: 39,000

WE FIRST NOTICED WHEN WE BOUGHT THE CAR THAT IT WAS JERKY WHEN ACCELERATING, WAS TOLD THAT IS THE WAY THE CAR DRIVES. WENT ON A ROAD TRIP AND TRYING TO ACCELERATE TO EXPRESSWAY WOULDN'T GO JUST REVVED THEN JERKED OUT INTO TRAFFIC, WE ALMOST GOT KILLED AND HAD TO GO TO THE SHOULDER TO AVOID ACCIDENT. THIS HAPPENED MULTIPLE TIMES AND WAS VERY UNSAFE. WE GOT TO THE POINT WE WERE AFRAID TO DRIVE IT, CAUSE WE DIDN'T KNOW WHEN IT WOULD JUST REV AND JERK OR IF IT WOULD ACTUALLY WORK PROPERLY. IT DIDN'T MATTER IF YOU JUST STARTED AND TRIED BACKING OUT OR WERE ON THE ROAD, THE PROBLEM WAS CONSTANT. THAT IS VERY DANGEROUS ON THE ROAD AND YOU DON'T KNOW WHEN IT WILL HAPPEN. TOOK TO DEALER ON JULY 6TH AND MY CAR HAS BEEN THERE SINCE, IT IS NOW 6 WEEKS AND THEY ARE REPLACING TRANSMISSION CLUTCHES, THERE IS A BACKORDER OF OVER 8,000 CLUTCHES, WHICH MEANS THAT MANY PEOPLE HAVE TAKEN THEIR CAR IN AND THERE IS NO RECALL FOR THIS CAR AND WE HAVE NO IDEA IF THE CAR WILL BE REPAIRED. THE MANUFACTURER OF THESE PARTS DOES NOT HAVE ANY IN THE WAREHOUSE AND FORD IS ESTIMATING SEPT 7TH WHICH WE DOUBT. THIS CAR IS VERY UNSAFE CAUSE YOU DO NOT KNOW WHEN THE TRANSMISSION IS GOING TO SHIFT. . I THINK THERE SHOULD BE A RECALL. AS OF RIGHT NOW WE HAVE FILED COMPLAINTS AND NO LONGER WANT THE CAR BACK. READING BLOGS WE HAVE DISCOVERED THAT THERE ARE STILL PROBLEMS WITH THE TRANSMISSION ON THE 2012 FOCUS AFTER REPAIRS. IF YOU HAVE THIS PROBLEM, FILE A COMPLAINT AND MAYBE THERE WILL BE A RECALL. THEY WILL NOT GIVE YOU A RENTAL UNLESS YOU HAVE AN EXTENDED WARRANTY WHICH WE LUCKILY DO, OTHERWISE WE WOULD HAVE BEEN PAYING FOR A RENTAL FOR WHO KNOWS HOW LONG. FORD SOLD THESE CARS KNOWING THAT THIS WAS A PROBLEM BECAUSE IT WAS REVISED FOR THE 2013. *TR

Mileage: 14,000

CAR STARTED ON THE RIGHT SIDE OF THE CAR WINDOWS STOPPED WORKING AND THE LIGHTS STARTED BLINKING . DEALER REPLACED RIGHT SIDE MODULE . THEN NEXT WAS THE BLUE TOOTH STOPPED WORKING AND THE WHOLE TOUCH SCREEN BLACKED OUT . DEALER REPLACED SYNC MODULE AND NEW TOUCH SCREEN . NEXT WAS THE WIPERS COMING ON BY THERE SELF .DEALER REPLACED WIPER SENSOR . NEXT WAS THE DOOR LOCKS SURGING WITHOUT A KEY IN AND DASH CLUSTER FLOATING . DEALER REPLACED DRIVE MODULE . RIGHT NOW THE TRANSMISSION IS NOT WORKING PROPERLY . I AM JUST SCARED THE DEATH THAT THE CAR IS GOING TO CATCH FIRE WHILE DRIVING THE CAR . *TR

Mileage: 9,000

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE MANUAL TRANSMISSION STALLING AND LOOSING POWER WHEN APPROACHING AN INCLINE AND WHEN DRIVING IN STOP AND GO TRAFFIC. *SMD THE CONSUMER STATED THERE WERE NOISES COMING FROM THE DOOR PANELS, AND DASH AREA. ALSO, THERE WAS A VIBRATION AT THE TOP OF THE SEAT BELT AREAS AND CENTER CONSOLE.

HAVE HAD ISSUES WITH THIS CAR SINCE AFTER PURCHASING IT NEW ON 12/31/11. 06/08/12, 7148K MI, CAR SHIFTING AT INCORRECT TIMES, CAR WOULD JERK WHEN SHIFTING, AND ROLL BACK AT TIMES ON FLAT SURFACES AND AT TRAFFIC STOPS. ALSO CAR WOULD SHUTTER. SERVICE REPAIR, OPEN RECALL PCM FOR INCORRECT SHIFT/JERKING. 10/16/12-10/17/12, 10437K MI, CAR WOULD MAKE A GRINDING NOISE, NOTICED MOSTLY WHEN TURNING, BUT NOT ALWAYS ONLY WHEN TURNING. SOMETIMES CAR SEEMS LIKE IT WAS A MANUAL SNUBBING OUT. ALSO THE MPG INDICATOR WOULD NOT FLUCTUATE AND STAYED AT 29.9MPG, HAD BEEN STUCK AT 29.9 MPG FOR A FEW MONTHS. SERVICE REPAIR = REPLACE BOTH FRONT SPRINGS AND BEARINGS. 11/05/12-11/07/12, 10950K MI, LAST REPAIR DID NOT FIX THE GRINDING NOISE. MAKES THIS GRINDING NOISE ALSO WHEN TAKING OFF FROM A STOP. WHEN SHIFTING FROM 1ST TO 2ND GEARS. SERVICE TECHNICIAN SAID THEY COULD HEAR IT SOMETIMES, BUT COULD NOT FIGURE OUT WHAT THE PROBLEM WAS AND INSTRUCTED ME TO KEEP DRIVING THE CAR UNTIL IT MADE THE NOISE ENOUGH FOR THEM TO DETERMINE THE PROBLEM. 05/15/13-05/17/13, 13514K MI, CAR WOULD HAVE TROUBLE ACCELERATING, WAS JERKING WHEN TAKING OFF FROM STOPS, MADE GRINDING NOISES WHEN SHIFTING GEARS. 06/12/13, 14103K MI, SINCE CLUTCH REPLACED CAR ROLLS BACK, ON A FLAT SURFACE AND MY CAR ALMOST ROLLED INTO THE CAR BEHIND ME. 07/17/13-07/18/13, 16007K MI, WHEN CAR SHIFTS GEARS IT IS JERKING REALLY BADLY, CAUSING PASSENGERS UPPER BODY TO JERK FORWARD AWAY FROM THEIR SEAT. SHUTTERING AND THE CAR MAKES A BAD GRINDING NOISE WHEN SHIFTING. ONE INSTANCE I WAS ACCELERATING FROM A STOP, AND GOT HALF WAY THROUGH FIRST GEAR AND THE CAR STOPPED ACCELERATING. CAR ACCELERATING BEHIND ME ALMOST REAR-ENDED MY CAR. 7/18/2013, 16043K MI, SHUTTERING STILL THERE. AS I EASED OFF THE ACCELERATOR TO MERGE INTO TRAFFIC, THE CAR CONTINUED TO ACCELERATE FOR SEVERAL SECONDS AFTER REMOVING MY FOOT FROM THE ACCELERATOR. SAFETY ISSUE! *TR

Mileage: 7,148

OUR 2012 FORD FOCUS ELECTRIC TOTALLY SHUTDOWN AFTER RECEIVING THE STOP SAFELY NOW WARNING ALERT. CAR SHUT DOWN IN TRAFFIC WITHIN 30 SECONDS OF RECEIVING THE WARNING. WE HAD NO TIME TO REACT OR PULL THE CAR SAFELY TO THE SIDE OF THE ROAD. THIS IS CLEARLY A SAFETY ISSUE. *TR

Mileage: 7,400

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED A PROBLEM WITH THE TRANSMISSION OCCURRED, A DAY AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE STARTED MAKING A GRINDING NOISE AT 3RD AND 5TH GEARS. THE DEALER CALIBRATED THE TRANSMISSION ONE MONTH LATER. TWO WEEKS LATER, THERE WAS A CHATTER COMING FROM THE TRANSMISSION. FORD STATED THE TRANSMISSION WAS PERFORMING AS DESIGNED. A YEAR LATER, THE TRANSMISSION JERKED AND SLIPPED. THE DEALER VERIFIED THE PROBLEM, AND MADE THE NECESSARY REPAIRS. THE CONSUMER STATED THE PROBLEM IS STILL ONGOING.

WHEN WE DROVE THIS BRAND NEW FORD FOCUS OFF THE DEALER LOT WE NOTICED A SUDDEN JERK IN THE TRANSMISSION. WE DID NOT KNOW IF THIS WAS A FLUKE OR NORMAL SO WE DROVE IT ABOUT A THOUSAND MILES. THE TRANSMISSION BEGAN TO JERK MORE, JUMP, STALL, HESITATE, AND REV UP NEEDLESSLY AND SEEM TO GET STUCK IN GEAR. WE TOOK IT BACK TO THE DEALER WITH OUR COMPLAINTS AND THEY REPROGRAMMED THE COMPUTER AND TOLD US TO GIVE IT ANOTHER THOUSAND MILES TO IMPROVE. AS OF THIS DATE, WE HAVE HAD THIS CAR BACK TO THE SHOP 7 TIMES WITH THE SAME COMPLAINT. AT ABOUT 36,000 MILES THEY DID PUT IN A CLUTCH KIT WHICH HELPED IT FOR ABOUT EIGHT THOUSAND MILES. UNFORTUNATELY, THE PROBLEM HAS RETURNED. IT IS AND ALWAYS HAS BEEN A SAFETY ISSUE FOR US. WE NEVER KNOW WHEN IT IS GOING TO HESITATE GETTING OUT INTO TRAFFIC...AND WE HAVE BEEN CLOSE TO AN ACCIDENT SEVERAL TIMES. THIS LAST TRIP TO THE SHOP, JUST FRI THE 19TH, THEY TELL US THERE IS NOTHING THEY CAN DO...JUST LIVE WITH IT. I KNOW WE ARE NOT THE ONLY ONES THAT HAVE THIS PROBLEM, THE TECHNICIAN TOLD US THAT OUTRIGHT. WE ARE SICK OF THIS CAR AND WE HAVE EXHAUSTED ALL OUR RESOURCES. WE WANT PEOPLE TO KNOW THIS IS NOT A SAFE CAR SO THAT IS OUR REASON FOR THIS LETTER. *TR

Mileage: 12

TRANSMISSION IS JERKY AND ACCELERATION IS NOT VERY RESPONSIVE. CAR ALSO ROLLS BACK WHEN STOPPED ON HILLS. *TR

OIL LEAK FROM REAR MAIN SEAL LEAKING ONTO CLUTHES. THE CAR ROLLS BACK ON HILLS AND MAKES FLAPPING NOISES. ALSO, AT TIMES IT STARTS AND STOPS LIKE IT'S NOT GETTING GAS. *TR

1. MY 2012 FORD FOCUS IS STALLING OUT AND REVVING UP AT HIGH RPMS THEN STALLING OUT FOR THE LAST 4 MONTHS. 2. THIS IS THE FOURTH OCCURRENCE FOR THE SAME ISSUE IN THE LAST 4 MONTHS. 3 TIMES IN THE LAST THREE WEEKS. 3. THE FIRST TWO TIMES, FORD COULD NOT FIND THE PROBLEM AND RELATED TO DRIVING AT HIGH RPMS OR SPINNING ON GRAVEL WHICH NEVER OCCURRED. I ADVISED THAT THE VEHICLE WOULD REV AT HIGH RPMS BUT NOT GO ANYWHERE THEN STALL, NOT ON A GRAVEL ROAD BUT A MAJOR HIGHWAY GOING 55-60 MPH. TWICE THE VEHICLE HAD TO BE TOWED. THE OTHER TIMES I COULD DRIVE IT TO THE DEALERSHIP AT 30MPH BUT IT WOULD CONTINUOUSLY STALL OUT. THE THIRD TIME THEY REPLACED THE COMPUTER WHICH DID NOT SOLVE THE PROBLEM. THE FOURTH TIME OCCURRED AND MY VEHICLE HAS BEEN AT THE FORD DEALERSHIP FOR A OVER A WEEK AND THEY STILL CANNOT FIGURE WHAT IS WRONG WITH IT. MY VEHICLE HAS 41,000 MILES AND STILL COVERED UNDER THE POWERTRAIN. FORD IS REFUSING TO BUY THE VEHICLE BACK UNDER STATE LEMON LAWS AND NOT GIVING ME AN OFFER FOR DIMINISHED VALUE FOR THE HIT I AM GOING TO TAKE ON THE TRADE IN ONCE I HOPEFULLY GET THE VEHICLE BACK OPERATIONAL. *TR

I SEE HERE THAT SEVERAL INDIVIDUALS COMPLAINING HAVE THE SAME COMPLAINTS THAT I DO, THE INCLINE PROBLEMS, THE VEHICLE SOUNDING LIKE IT IS GOING TO DIE ON YOU. THE PROBLEMS WHEN YOU ACCELERATE. THIS IS A NEW VEHICLE AND HAVE HAD THAT PROBLEM FROM THE TIME WE PURCHASED IT. I AM THINKING IT IS THE TRANSMISSION. CAN SOMEONE PLEASE GUIDE ME. I STILL HAVE YEARS ON THE NOTE AND IT IS NOT FAIR TO PAY ON SOMETHING THAT IS AS MENTIONED BY SOMEONE HERE, IS "EMBARRASSING TO DRIVE WITH A PASSENGER". THE SPEED DOES NOT MATTER IT KEEPS MAKING THIS RATTLING NOISE WHEN YOU ACCELERATE. PLEASE RECALL THESE CARS. *TR

Mileage: 24,000

I WAS DRIVING DOWN A BUMPY ROAD AT 40MPH THIS MORNING, CAME TO A STOP AT A STOP SIGN, ATTEMPTED TO TURN RIGHT AND MERGE ONTO A BUSY HIGHWAY WITH AN 50MPH SPEED LIMIT, THE CAR STARTED TO GO AND THEN ALL POWER CUT OUT WITHOUT WARNING AND THE "STOP SAFELY NOW" AND "REFER TO OWNERS MANUAL" WARNINGS CAME UP ON THE LEFT SCREEN! LUCKILY, I WAS NOT FULLY INTO THE TRAFFIC YET AS THERE WERE SEVERAL SEMIS COMING. I VEERED TO THE SHOULDER AND STOPPED. IF I HAD GOT GOING EVEN FOR A SECOND MORE I WOULD HAVE BEEN OUT IN TRAFFIC IN THE PATH OF A SEMI COMING AT OVER 50MPH. IT TOOK A FEW MINUTES OF TRYING TO TURN IT OFF. EVENTUALLY I OPENED THE DRIVERS DOOR AND THAT SEEMED TO FREE IT UP TO TURN IT OFF. I WAS THEN ABLE TO START IT BACK UP AGAIN AND CARRY ON WITH MY DAY. *TR

Mileage: 2,000

VEHICLE LOST POWER AND WAS NOT ABLE TO SAFELY ACCELERATE WHILE TRAVELING ON THE HIGHWAY. THE PROBLEM HAPPENED WHEN I DOWN SHIFTED A GEAR TO PASS SOMEONE (MANUAL TRANSMISSION). THE VEHICLE FELT LIKE IT HAD ABOUT 30% POWER. I WAS FORCED TO PULL OFF OF HIGHWAY. ONCE VEHICLE WAS SHUTOFF AND TURNED BACK ON IT RETURNED TO NORMAL. I HAD NO WARNING LIGHTS ON DASH OR ANYTHING. IT JUST HAPPENED ALL OF THE SUDDEN AND WAS VERY SCARY. *TR

Mileage: 39,636

I BOUGHT AS A FORD PRE-OWNED. I DID NOT NOTICE THE TRANSMISSION SHUDDERING. AFTER OWNING THE CAR FOR ABOUT A WEEK. I STARTED NOTICING THE TRANSMISSION STARTING TO GET JERKY. I CONTACTED THE DEALERSHIP, AND WAS TOLD THAT THEY PERFORMED THE UPDATE BEFORE I BOUGHT THE CAR. THEY ALSO STATED THAT THERE WAS NOTHING THAT COULD BE DONE BECAUSE THAT IS THE WAY THE NEW TRANSMISSION ARE.IT IS NOT GETTING ANY BETTER. IF I COULD I WOULD BE TRADING IN AND GETTING ANOTHER VEHICLE. *TR

Mileage: 51,000

THIS CAR HAS HAD THE PROBLEM WITH ROUGH SHIFTING AND ROLL BACK ON HILL ALMOST IMMEDIATELY AFTER PURCHASED IN MAY . I REPORTED INCIDENT TO FORD MOTOR COMPANY AND THEY DID NOT DO ANYTHING BUT LATER IN MAY 2012 RECEIVED THE SERVICE NOTICE FOR REPROGRAMMING. IT HELPED IT BUT DID NOT FIX IT AND THIS PROBLEM RETURNED AND ACTUALLY GOT WORSE. WE JUST TOOK IT TO OUR DEALER FOR SERVICE ON 6/21/13 AND THEY SAID THERE WAS A CLUTCH ASSEMBLY PACK THEY REPLACED. ONCE AGAIN THE CAR IS DRIVING BETTER BUT STILL NOT WHAT I CONSIDER NORMAL (SMOOTH SHIFTING/ACCELERATING) FOR ANY CAR. I AM CONCERNED THAT ISSUE WILL RETURN WITH TIME. FORD NEEDS TO FIX THE TRANSMISSION ONCE AND FOR ALL. WHAT NEEDS TO BE DONE IN ORDER TO HAVE A RECALL? *TR

Mileage: 3,000

MY FIRST INCIDENT WAS DRIVING OUT OF A PARKING LOT, THE POWER STEERING MESSAGE APPEARED WITH A STRANGE BEEPING NOISE FOLLOWED BY AN EXTREMELY DIFFICULT TO MOVE STEERING WHEEL. WHEN I TURNED OFF MY CAR AND GOT IT BACK ON, THE POWER STEERING WAS BACK TO ITS NORMAL LEVELS. LATER THE NEXT DAY, THE CAR WAS IN MOVEMENT OVER 30MPH WHILE DRIVING THROUGH THE HIGHWAY AND THE POWER STEERING MESSAGE CAME ON AGAIN MAKING MY CAR TOTALLY UNRESPONSIVE CAUSING ME TO ALMOST CRASH. IT WAS VERY DIFFICULT TO GET THE CAR OUT OF THE HIGH WAY IN ORDER TO HAVE THE STEERING LEVELS BACK BY TURN IT OFF AND BACK ON AGAIN. TODAY I TOOK MY CAR TO THE FORD SERVICE COMPLAINING ABOUT THIS IN ORDER TO GET MY CAR CHECKED BUT THE SERVICE MANAGER INDICATED THAT THERE WAS NOTHING HE COULD DO ABOUT THIS INCIDENT FOR WHAT SUGGESTED ME TO CONTACT ROADSIDE ASSISTANCE DURING THE NEXT INCIDENT AND HAVE THEM TAKE IN MY CAR TO THERE SERVICE TO FIX IT AT THE MOMENT. I MENTIONED THAT IF THAT WAS TO BE DONE MY CAR WOULD OBVIOUSLY HAVE TO BE TURNED OFF AND ON IN THE PROCESS CAUSING THE ISSUE TO MOMENTARILY DISAPPEAR FOR WHAT HE WOULD STILL NOT BE ABLE TO WITNESS THE INCIDENT AS HE REQUEST, JUST LIKE TODAY. HE REFUSED TO MAKE ANY FURTHER COMMENTS INDICATING THAT WAS THE BEST THING HE COULD DO. *TR

Mileage: 7,875,474

SUBMISSION FROM CONSTITUENT RE PROBLEMS WITH 2012 FORD FOCUS. *SMD THE CONSUMER NOTICED THE AUTOMATIC TRANSMISSION SEEMED A BIT JERKY AND IT SHIFTED MORE OFTEN. WHEN THE CONSUMER VISITED THE DEALER TO HAVE THE OIL CHANGED AND THE TRIES ROTATED, SHE MENTIONED HER FINDINGS TO THE MECHANIC, AND HE INDICATED THERE WAS AN UPDATE AVAILABLE THEY WOULD PERFORM. WHEN SHE PICKED THE VEHICLE UP LATER THAT DAY, THE PROBLEM WAS MUCH WORSE. THE TRANSMISSION HESITATED AND SHUDDERED EVEN MORE THAN BEFORE THE UPDATE AND THE NOISE WAS SHE WAS HEARING, WHEN THE VEHICLE SHIFTED WAS LOUDER AND SOUNDED AS IF CANS WERE IN THE TRANSMISSION. THE DEALER ADVISED THE CONSUMER, TO GIVE IT A WEEK, BECAUSE THE COMPUTER NEEDED TO REPROGRAM ITSELF. A WEEK LATER, THE DEALER CALLED THE CONSUMER, BUT THE PROBLEM WAS STILL PRESENT. THE VEHICLE WAS TAKEN BACK TO DEALER. WHEN THE CONSUMER RETURNED TO PICK UP THE VEHICLE, THERE WAS STILL NO CHANGE. OVER TIME, THE PROBLEM DID NOT RESOLVE ITSELF. THE CONSUMER RETURNED TO THE DEALER, WHERE THEY TEST DROVE THE VEHICLE, AND CLAIMED THE IT WAS PERFORMING WITHIN FORDS SPECIFICATIONS AND THERE WAS NOTHING ELSE THEY COULD DO. THE MECHANIC DID ACKNOWLEDGE THERE WAS A JERK IN THE TRANSMISSION, IT SHUDDERED AND HESITATED, BUT STATED, THERE WAS NO FIX FOR THE NOISE AS OF YET.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED AND MADE A GRINDING NOISE. THE CONTACT ALSO STATED THAT ACCELERATION POWER WAS LOST. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. THE VIN WAS NOT AVAILABLE.

Mileage: 6,000

TRANSMISSION SHUDDERS HAD IT FIXED TWICE FRONT END WANT STAY LINED UP HAVE PURCHASE THREE SET OF TIRES EATING MY TIERS UP HAD IT LINED UP THREE TIMES SICK OF THIS CAR IT A LEMON. *TR

WHEN I BOUGHT MY FOCUS I THOUGHT I WAS GETTING A 6 SPEED AUTOMATIC TRANSMISSION BECAUSE THAT'S WHAT IT SAID ON THE STICKER BUT NOW I FIND OUT I HAVE A MANUAL TRANSMISSION(THAT WORKS OFF COMPUTER) THAT JERKS AND STAMMERS AFTER STOPPED AND TRYING TO GO UP SLIGHT INCLINE. THE CAR IS EMBARRASSING TO HAVE ANYONE RIDE IN. YES THE DEALERSHIP REPROGRAMMED THE TRANS BUT ITS BACK TO DANCING AROUND WHEN GOING UP SLIGHT INCLINES. I DON'T HAVE MONEY TO BUY ANOTHER CAR BECAUSE I BOUGHT TWO IN 2012, (FUSION AND FOCUS) BUT NOW I HAVE A PIECE OF JUNK REALLY THAT NO DEALER WILL EVEN GIVE YOU A DECENT TRADE IN PRICE. YOU CAN REPROGRAM IT ALL YOU WANT ITS NOT GOING TO FIX IT, READ IT ALL OVER THE INTERNET. ITS VERY DISTRACTING THE JERKING THE CAR MAKES AND DISTRACTS ME AND I CAN HAVE AN ACCIDENT. I DON'T SEE WHY THIS HASN'T BEEN A RECALL. *TR

Mileage: 6,400

I HAVE AN AUTOMATIC FOCUS SE, AND AT 2000 RPM THERE IS A GRINDING NOISE AND LOSS OF POWER (SLUGGISHNESS IN ACCELERATION). THE GRINDING NOISE STARTED TO HAPPEN AT AROUND 2000 MILES BUT ONLY OCCASIONALLY. NOW, IT HAPPENS 100% OF THE TIME. I TOOK IT TO FORD SERVICE AND THEY CONFIRMED HEARING THE NOISE. THEY ALSO HAVE A CODE IN THEIR DATABASE FOR THIS ISSUE. HOWEVER, THEY SAY THAT THEY DON'T HAVE A FIX FOR IT. *TR

Mileage: 13,500

I PURCHASED MY 2012 FORD FOCUS NEW FROM AM AUTHORIZED FORD DEALER. A FEW DAYS AFTER PURCHASE I NOTICED THAT THE TRANSMISSION SEEMED TO SLIP IN AN OUT OF GEAR WHEN ACCELERATING. THE PROBLEM IS WORSE ON HILLS. FURTHER THE VEHICLE WILL ROLL BACKWARD WHEN AT A LOW IDLE ON A HILL WITH THE ENGINE RUNNING. I TOOK THE VEHICLE INTO THE DEALER WHERE I PURCHASED IT AND HE SAID IT WAS FINE. BUT TODAY I WAS ALARMED AT HOW MUCH WORSE IT SEEMS TO BE GETTING. I DID A QUICK SEARCH ON GOOGLE AND DISCOVERED A LOT OF 2012 FOCUS OWNERS ARE HAVING THE SAME PROBLEM AND DEALERS ARE GIVING THE SAME EXPLANATION OR DOING LITTLE TO FIX THE PROBLEM. *TR

Mileage: 12,000

THE CAR SHIFT HARD WHEN TAKING OFF AT STOP LIGHT IT FILL SOMETIMES THAT THE CAR CAN NOT GO SHIFT HARD THEN GO. *TR

Mileage: 19,200

I BOUGHT THE 2012 FORD FOCUS SEL ON NOVEMBER 18TH 2011 AND FIRST RECALL WAS JAN 02 2012 THEY REPROGRAMMED THE TRANSMISSION AND THERE WAS A 2ND RECALL AND THE REPROGRAMMED THE TRANSMISSION AGAIN BUT IM STILL HAVING HESITATION ON STARTUPS AND LOSES POWER AS WELL BUT HASN'T STALLED YET BUT I THOUGHT FEW TIMES IT WILL STALL OUT BUT IT DIDN'T. I HOPE FORD CAN FIX THE HESITATION OF THIS VEHICLE BUT IF NOT THEN I WILL NEVER BUY A FORD AGAIN. ALSO THE SUSPENSION IS VERY HARD ON BUMPS. FEELS LIKE THERE IS NO SHOCKS ON THE CAR. VERY DISAPPOINTED ON MY FRONT WINDSHIELD. CRACKED WHEN I ONLY HAD 15,000 MILES ON THE CAR. *TR

Mileage: 5,000

AT HIGHWAY SPEEDS WHILE TRYING TO PASS, MEANING SPEEDING, MY ENGINE WOULD CUT OUT OR LOOSE POWER WHICH WOULD LAST ABOUT 10 SECONDS. I AM BRINGING THIS TO YOUR ATTENTION BECAUSE I READ ABOUT OTHER FORD OWNERS HAVING THE SAME ISSUE. NOW FORD SAID THAT IT WAS EASILY FIXED BY REPROGRAMMING THE TRANSMISSION, THIS FIX HAS ALLEVIATED SOME OF THE ENGINE POWER LOSS BUT NOT ALL. IN FACT THIS FIX MAKES MY TRANSMISSION ACT LIKE IT IS SLIPPING AND THE SHIFTS POINTS ARE WAY OUT OF RANGE. IT IS BECAUSE OF THESE ISSUES I CAN'T STAND DRIVING IT, PLEASE ADVISE AS TO WHAT MY OPTIONS ARE SINCE MY FACTORY WARRANTY RAN OUT. *TR

Mileage: 32,000

UPDATE 05/20/2013 THIS VEHICLE KEEPS GETTING WORSE: ?REVERSE DOES NOT WORK VERY WELL AS IT TAKES A LONG TIME TO FUNCTION. ON A SLIGHT DECLINE THE CAR ROLLS FORWARD AND REVERSE HAS DIFFICULTY ENGAGING. ?FROM A STOP AT A STOP SIGN OR RED LIGHT, THE CAR WILL ATTEMPT TO LUNGE FORWARD SOMETIMES. ?FROM A STOP AT A STOP SIGN OR RED LIGHT, THE CAR WILL OFTEN NOT ACCELERATE WHEN THE ACCELERATOR PEDAL IS PRESSED. ?AT ANY GIVEN TIME (FULL STOP OR IN MOTION) THE ACCELERATOR MUST BE PRESSED HALF WAY OR MORE TO THE FLOOR IN ORDER TO GET THE CAR TO ACCELERATE. ?THE CAR LUNGES A LOT AND MISSES-THEN LUNGES WHILE DRIVING. *TR

Mileage: 16,000

I HAD JUST EXITED THE FREEWAY AND WAS DRIVING UP THE STREET WHEN MY CAR SHUDDERED AND JOLTED FURIOUSLY AND SORT OF STOPPED BUT I WAS ABLE TO CONTINUE DRIVING FOR A SHORT WHILE AND WHILE MAKING A LEFT HAND TURN IT SUDDENLY ONCE AGAIN JOLTED MORE FURIOUSLY AND COMPLETELY STOPPED AND NO GEARS WERE ABLE TO ENGAGE AND THE VEHICLE SHUT OFF COMPLETELY. THANK GOD I WAS ABLE TO BACKUP INTO A PARKING LOT OFF THE VERY BUSY STREET AS I COULD NOT MOVE FORWARD AT ALL. I HAD TO BE TOWED TO THE DEALERSHIP WHERE IT HAS REMAINED TO DATE FROM SUNDAY NIGHT UNTIL TODAY WHILE THEY ARE TRYING TO REPROGRAM AND FIX THE PROBLEM. *TR

Mileage: 17,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT SHE WAS STOPPED ON AN INCLINE AND ATTEMPTED TO PUT HER FOOT ON THE ACCELERATOR PEDAL, WHEN THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200.

Mileage: 200

SINCE PURCHASING THIS VEHICLE I HAVE HAD CONSISTENT PROBLEMS WHERE I WILL PULL OUT INTO TRAFFIC AND THE VEHICLE LOSES POWER. AT SOME POINTS, WHERE THE VEHICLE IS STOPPED, THE CAR SHAKES A LOT! THERE SEEMS TO BE AN ACCELERATION PROBLEM AND IT IS GETTING MUCH WORSE! I WAS ALMOST REAR-ENDED YESTERDAY! *TR

Mileage: 13,000

I RECEIVED A LETTER FROM FORD IN MAY 2012 REGARDING CUSTOMER SATISFACTION PROGRAM 12B37. THE ISSUE WITH THE CAR WAS ROUGH/JERKY AUTOMATIC TRANSMISSION SHIFTS & ROLL BACK WHEN TRANSITIONING FROM THE BRAKE PEDAL TO THE ACCELERATOR PEDAL. MY HUSBAND TOOK THE CAR INTO THE FORD SHOP TO HAVE THIS ISSUE CORRECTED ON 6/8/2012. EVERYTHING SEEMED TO BE FINE BUT BOTH ISSUES STARTED UP AGAIN AND BECAME MORE FREQUENT. MY HUSBAND AGAIN TOOK THE CAR BACK TO THE FORD SHOP ON 1/2/2013. MY HUSBAND WAS TOLD THAT THIS IS THE WAY THE CAR DRIVES. BUT THE FORD SHOP TOOK THE CAR AND SAID THEY WOULD TAKE A LOOK. WE WERE GIVEN THE CAR BACK THE SAME DAY AND WERE TOLD THAT THEY REPROGRAMMED THE CAR AND THAT EVERYTHING WAS WORKING FINE. THAT EVENING I WAS ABOUT TO MERGE ONTO THE HIGHWAY BUT THE CAR WOULD NOT ACCELERATE. I PUSHED THE GAS PEDAL ALMOST ALL THE WAY TO THE FLOOR AND THE CAR WOULDN'T GO FASTER THAN 30 MPH. I WAS ALMOST REAR ENDED BY ANOTHER CAR. LUCKILY THE DRIVER WAS ABLE TO SWERVE INTO THE LANE NEXT TO ME. I GOT OFF AT THE NEXT EXIT AND TOOK THE LOCAL ROUTE HOME. THE NEXT MORNING I TOOK THE CAR BACK TO THE FORD SHOP. AT THIS POINT, THE CAR WAS DRIVING COMPLETELY NORMALLY. I EXPLAINED WHAT HAPPENED THE NIGHT BEFORE. THEY WOUND UP KEEPING THE CAR FOR 2 WEEKS. I WAS TOLD THAT THEY COULDN'T FIGURE OUT HOW TO FIX THE ISSUE AND HAD TO CALL FORD TO GET INSTRUCTIONS ON HOW TO CORRECT THE PROBLEM. DURING THIS TIME, I PLACED A CALL TO FORD AND FILED A COMPLAINT WITH THEM. WE RECEIVED THE VEHICLE BACK AND EVERYTHING SEEMED TO BE FINE BUT SLOWLY THE SAME ISSUES SHOWED UP MORE FREQUENTLY. TODAY (5/13/13), I'VE TAKEN THE CAR BACK TO THE FORD SHOP. I WAS TOLD THAT THEY WOULD CHECK IT BUT THAT THIS MAY JUST BE THE WAY THE VEHICLE DRIVES. I AM VERY DISAPPOINTED FORD HASN'T BEEN ABLE TO CORRECT THE PROBLEM PROPERLY. *TR

Mileage: 21,000

REPEATED PROBLEMS WITH TRANSMISSION "SLIPPING", LACK OF POWER, SURGING WHEN FINALLY DOES SHIFT, EXTREMELY UNPREDICTABLE ACCELERATION FROM STOP (E.G., PULLING INTO TRAFFIC AT INTERSECTIONS, OR UP HILL AT HIGHWAY SPEEDS). DID NOT DISPLAY PROBLEMS DURING TEST DRIVE, BUT AT APPROXIMATELY 1,000 MILES UP TO CURRENT MILEAGE (ABOUT 2,200) IT OCCURS EVERY TIME I DRIVE. HAVE HAD THREE NEAR MISS ACCIDENTS DUE TO UNPREDICTABLE ACCELERATION FROM STOPS, ALSO ON HIGHWAY UNDER HILL LOAD. HAD DEALER SERVICE CHECK THREE TIMES, FIRST TIME UPDATED SOFTWARE IN PCM/TCM, SECOND TIME WITH SAME DEALER RETURNED "NO ERRORS", TRIED DIFFERENT DEALER, ALSO "NO ERRORS" BUT WAS TOLD OTHER CUSTOMERS COMPLAINED AND "THAT'S HOW IT'S DESIGNED". SENT FORD MOTOR COMPANY DEMAND FOR REFUND UNDER CALIFORNIA LEMON LAW, FORD CUSTOMER RELATIONS CENTER CALLED AND STATED THEY WILL NOT PAY REFUND AT THIS TIME BUT REQUESTED OPPORTUNITY TO SEND SPECIAL TECHNICIAN TO LOCAL DEALER. HAVE NOT HEARD BACK TO SCHEDULE WITH SPECIAL TECHNICIAN AFTER ONE WEEK. *TR

Mileage: 1,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE INSTRUMENT PANEL INDICATED THAT THE TRANSMISSION WAS ENGAGED IN PARK. THE VEHICLE WAS TOWED TO THE DEALER WHERE AN ENGINEER WAS SENT TO INSPECT THE VEHICLE. THE ENGINEER STATED THAT THERE WAS NOTHING WAS WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 27,000. *TR

Mileage: 5

THE TRANSMISSION IN THE CAR HAS BEEN REPROGRAMMED FOR ONCE FOR JERKING AND SLIPPING GEARS THAN TOLD PARTS ARE ON BACK ORDER FOR UP TO THREE WEEKS FOR CLUTCH REPLACEMENT. THE CAR SHIFTS ROUGH , SHUTTERS, TOLD BY DRIVER ITS THE WAY I DRIVE. THE TRANSMISSION IS GETTING WORST. *TR

Mileage: 38,000

WHILE LEAVING THE PARKING LOT OF A STORE TO ENTER HIGHWAY, MY FOCUS STARTED SPUTTERING AND THEN SHUT COMPLETELY DOWN LEAVING ME AND MY TWO CHILDREN STRANDED IN THE ROAD. WE GOT HELP TO PUSH IT OUT OF THE WAY WHEN ATTEMPTED TRIES TO START DIDN'T WORK. A TOW TRUCK CAME WHEN CALLED AND TOOK IT TO OUR FORD DEALERSHIP HERE WHO JUST CALLED (24 HOURS LATER) TO TELL ME THEY "THINK" THERE'S A PROBLEM WITH THE FUEL PUMP. I HAVE HAD CONTINUAL PROBLEMS WITH THE TRANSMISSION AS WELL, THIS CAR ROLLS BACK ON EVEN THE SLIGHTEST HILL, HAS CAUSED SOME CLOSE CALLS WHEN VEHICLES ARE CLOSE BEHIND ME. I AM A WORKING MOM WITH A NON-WORKING VEHICLE FOR AT LEAST THE WEEK. *TR

Mileage: 13,777

OCCASIONAL AND UNEXPECTED ROLL-BACK ON INCLINES. OCCASIONAL AND UNEXPECTED LACK OF ACCELERATION WHEN ACCELERATION IS REQUIRED. SEVERE JUDDER AS THE AUTOMATIC TRANSMISSION SHIFTS BETWEEN FIRST, SECOND, AND THIRD GEARS (OCCURS ONLY AFTER THE CAR HAS BEEN DRIVEN 5-10 MILES). THE CAR IS FITTED WITH A 6 SPEED AUTOMATIC/MANUAL TRANSMISSION. THE PROBLEMS APPEAR TO BE GETTING WORSE. *TR

Mileage: 5,800

WHILE PULLING INTO TRAFFIC FROM A COMPLETE STOP CAR WOULD NOT ACCELERATE. HAD TO PUSH GAS PEDAL ALMOST TO FLOOR TO GET CAR TO GO, THAT LEAD TO A BUCKING ACCELERATION, CAR JUMPING FORWARD AND ALMOST BEING REAR ENDED. TOOK CAR TO SHOP FIRST TOLD THAT'S HOW THE CAR DRIVES, THEN TOLD BY TRANSMISSION "SPECIALIST" I WAS NOT DRIVING MY CAR AGGRESSIVE ENOUGH. AFTER A 2 WEEK STAY THE SHAFT SEAL AND CLUTCH WAS REPLACED. DID NOT CORRECT ISSUE CALLED FORD CORP AND AGAIN WAS TOLD THIS IS HOW THE CAR DRIVES BASICALLY TELLING ME I WAS AT FAULT. CAR HAS SINCE BEEN BACK 2 TIMES FOR THE SAME REASON, EVEN TOOK FOR A SECOND OPINION PER FORD REQUEST AND CAR STALLED ON THE SERVICE MANAGER ON A HILL AND YET I WAS TOLD THAT'S HOW THE CAR IS SUPPOSE TO PERFORM!!! NOT HAPPY. TOMORROW APRIL 15TH 2013 CAR IS GOING BACK THUS AGAIN FOR SAME REASON. NOT FEELING SAFE IN MY CAR!!!! *TR

Mileage: 11,865

2012 FORD FOCUS, AUTOMATIC TRANS. THE CLUTCHES DISENGAGED DURING ACCELERATION, THIS TIME WHILE MAKING A LEFT TURN IN FRONT OF ONCOMING TRAFFIC. CHECK ENGINE LIGHT CAME ON. THEN THE CAR HAS ERRATIC SHIFTING, CLUTCHES ENGAGING AND DISENGAGING WHILE DRIVING, HIGH RPMS. THIS TIME TAKEN TO DEALER FOR SAME ISSUE .DEALER REPROGRAMMED THE CONTROL MODULE AGAIN. THERE ARE MANY COMPLAINTS ABOUT THE TRANS ON FOCUSFANATICS.COM. *TR

Mileage: 8,800

I NOTICED THE TRANSMISSION WASN'T SHIFTING CORRECTLY AND IT WAS HESITATING. THIS HAPPENED OFTEN AND FINALLY I WAS STUCK IN THE MIDDLE OF AN INTERSECTION TWICE ON THE SAME DAY AND THE CAR WOULD NOT SHIFT INTO SECOND GEAR AND BEGAN SHAKING AND MAKING A KNOCKING NOISE. THIS COULD HAVE CAUSED A HUGE ACCIDENT. I DON'T UNDERSTAND WHY FORD HAS NOT DONE A RECALL ON THIS CAR. I WAS TOLD MY TRANSMISSION HAS EXTENSIVE DAMAGE AND THE PART THAT NEEDS TO BE REPLACED WAS ON BACKORDER AND COULD TAKE A FEW MONTHS. I WAS ALSO INFORMED THAT I AM NUMBER 1900 ON THE WAITING LIST FOR THIS PART IN MY REGION. I ASKED IF I COULD TRADE MY CAR IN FOR ANOTHER MODEL OF CAR AT THE SAME COST AND THEY SAID THEY WOULD ONLY PAY ME $14,000 FOR MY FOCUS. SO BASICALLY MY CAR DEPRECIATED $10,000 IN 4 MONTHS AND FORD WILL NOT DO WHAT IS RIGHT AND REPLACE THE CAR FOR ME AND TAKE THE LOSS. I'M EXTREMELY DISGUSTED THAT FORD WAS EVEN SELLING THESE CARS WHEN THEY KNEW THERE WAS A PROBLEM WITH THE TRANSMISSION AND EVEN MORE SO THAT THEY WILL NOT FIX THE PROBLEM. *TR

Mileage: 9,500

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER HAVING A MANUFACTURER'S RECALL PERFORMED ON THE VEHICLE FOR THE GEAR SHIFTER, THE VEHICLE FAILED TO SHIFT INTO GEAR. THE CONTACT MENTIONED THAT THE VEHICLE STARTED TO SHAKE VIOLENTLY AND STARTED TO MAKE A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE SHIFTER NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 35,000. *TR...UPDATED 04/25/13 *BF THE CONSUMER STATED THE VEHICLE HAD BEEN REPROGRAMMED TWICE AND THE FAILURE WAS STILL NOT CORRECTED. THE CONSUMER TRADED IN THE VEHICLE. *JS

Mileage: 35,000

MY FOCUS SHUTTERS WHILE TRYING TO MOVE THROUGH FIRST GEAR. BEFORE SECOND GEAR ENGAGES, FIRST GEARS FEELS AS IF IT WAS SLIPPING. I BROUGHT THIS TO THE ATTENTION OF MY DEALER WITHIN THE FIRST MONTH AND THEY TOLD ME IT NEEDED TO BRAKE IN. AFTER BRINGING IT IN SEVERAL TIMES, THEY PERFORMED A 12B37 UPDATE, A FULL PCM RE PROGRAM AND ENDED HAVING TO REPLACE THE ENTIRE GEAR BOX BECAUSE A SEAL RUPTURED. ALL OF THIS IN THREE SEPARATE OCCASIONS THIS LAST ATTEMPT FIXED IT, BUT THE PROBLEM RETURNED. I ISSUED FORD A LAST ATTEMPT REQUEST AND JUST PICKED UP MY CAR. THE FIELD SUPERVISOR STATES THAT HE NOTICED THE SHUTTERING, BUT THAT IT WAS NORMAL FOR MY VEHICLE. WELL, IF THE SAME ISSUE PERSISTS AND IT WAS FIXED LAST TIME BY REPLACING SEALS AND THE GEAR BOX, HOW COULD THIS BE NORMAL FOR MY CAR? I WILL BE SEEKING LEGAL ASSISTANCE FROM THIS POINT FORWARD AND WILL BE INITIATING A BBB AUTOLINE MEDIATION REQUEST. *TR

Mileage: 1,500

THE CAR IS EQUIPPED WITH A 6-SPEED DUAL CLUTCH AUTOMATIC TRANSMISSION. WHILE UNDER HEAVY BRAKING THE CAR BEGAN TO STALL. THE RESULT WAS THE BRAKE PEDAL LOSING POWER ASSIST FROM THE ENGINE. THEN BECAUSE THE ENGINE WAS TRYING TO RECOVER FROM THE NEAR STALL, I WAS UNABLE ACCELERATE TO AVOID AN ONCOMING CAR. THE ENGINE DID RECOVER, BUT IT TOOK SEVERAL SECONDS (AND A LOT OF BUCKING AND SPUTTERING) BEFORE I WAS ABLE TO MOVE THE CAR AFTER COMING TO A STOP. THE WEEK PRIOR, I HAD THE CAR IN FOR SERVICE AT A LOCAL FORD DEALERSHIP BECAUSE THE CAR WOULD SHUDDER DURING ACCELERATION. THE DEALERSHIP REPROGRAMMED THE TRANSMISSION AND THE PROBLEM IS STILL THERE, BUT LESS NOTICEABLE THAN BEFORE BEING SERVICED. THIS NEW ISSUE WITH STALLING UNDER HEAVING BRAKING DID NOT OCCUR PRIOR TO THE SERVICING. AFTER THE NEAR ACCIDENT, I WANTED TO KNOW IF THE PROBLEM WAS A FLUKE OR IF IT WOULD HAPPEN AGAIN. I HAVE FOUND THAT I CAN RECREATE THE ISSUE ALMOST EVERY TIME THE CAR NEARS A STOP UNDER HEAVY BRAKING. THE CAR IS SCHEDULED FOR SERVICE FOR THIS ISSUE. *TR

Mileage: 21,604

I HAVE REPORTED TO THE DEALERSHIP SEVERAL TIMES ABOUT THE JERKING AND STALLING WHEN I TAKE OFF AND ATTEMPT TO ACCELERATE. THEY REPROGRAMMED THE TRANSMISSION MODULE, BUT IT STILL DOES IT. *TR

Mileage: 34,441

JUST LIKE EVERYONE ELSE, THE CAR STUTTERS AND HESITATES TO ACCELERATE AT SLOW SPEEDS. THE TRANSMISSION FEELS AS THOUGH IT IS GOING TO FALL OUT OF THE CAR. I HAVE TAKEN IT TO THE DEALERSHIP, AND THE "REPROGRAMMED" THE TRANSMISSION. THEY SAID IT COULD TAKE UP TO 2 WEEKS FOR THE CAR TO RELEARN MY DRIVING HABITS. IT HAS BEEN 2 MONTHS, AND THE CAR CONTINUES TO STUTTER AND SHAKE. *TR

Mileage: 8,000

MY VEHICLE TRANSMISSION WAS REFLASHED AT THE DEALERSHIP DUE TO HESITATION, STUTTERING, AND OTHER ISSUES AT LOW SPEEDS. THIS OCCURRED AFTER ABOUT 1000 MILES (DEALER SAID IT WOULD HAVE TO RE-LEARN MY DRIVING HABITS). I WAS TRYING TO CROSS AN INTERSECTION AND CAR ALMOST STALLED OUT, BUCKED, AND BARELY MADE IT ACROSS THE INTERSECTION. VEHICLE IS STILL HAVE ISSUES AT SLOW SPEEDS AND INITIAL ACCELERATION. I TOOK VEHICLE IN AGAIN, AND WAS TOLD THAT IS JUST THE WAY THESE CARS WORK AND NOTHING THEY COULD DO. *TR

Mileage: 20,000

I WAS PULLING OUT OF THE CAFE BY MY HOME. WHEN I HAD A CHANCE TO PULL OUT I STEPPED ON THE GAS PEDAL. AT THIS POINT THE VEHICLE STALLED THEN TOOK OFF LIKE A BAT OUT OF[XXX]. EVEN LEAVING TIRE MARKS. I ALMOST HIT TWO ON COMING CARS DUE TO THE HESITATION THEN THE LIFT OFF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 9,827

THE NEW VEHICLE WAS PURCHASED ON 9/3/12. CALLS TO THE SERVICE DEPARTMENT BEGAN ON 9/5/12 FOR COMPLAINTS OF 'BUCKING AND JERKING' OF THE CAR IN LOW SPEED SHIFTING. THE CAR WAS ACCEPTED ON 9/8/12 FOR REPAIR OF MULTIPLE PAINT CHIPS ON THE FRONT OF THE CAR AND FOR EVALUATION OF THE SHIFTING IRREGULARITIES. UPON DELIVERY OF THE CAR (53 ODOMETER MILES) THE CUSTOMER WAS INFORMED THAT THE PAINT CHIPS HAD BEEN REPAIRED AND THE TRANSMISSION COMPUTER WAS RESET. THE COMPUTER RESET WAS NOT RECORDED ON THE SERVICE AGREEMENT FOR THAT DATE. ON 12/5/12, THE CAR ABRUPTLY STOPPED ACCELERATING AND METAL GRINDING PREVENTED USE. THE CAR WAS HELD FROM 12/5/12 UNTIL 1/8/13 (35 DAYS, ODOMETER READING 7,068 MILES) FOR REPAIR OF A BROKEN REAR WINDOW CHANNEL, REPAIR OF TRANSMISSION WITH REPLACED CLUTCH. ON 1/23/13 THE VEHICLE WAS TOWED AGAIN DUE TO NOT STARTING DURING MULTIPLE ATTEMPTS BY THE OWNERS AND THE TOW TRUCK DRIVER. THE VEHICLE WAS RETURNED TO THE OWNER ON 1/25/13 WITH A SERVICE REPORT NOTING A WEAK BATTERY. THE BATTERY WAS CHARGED BY THE SERVICE PROVIDER AND NO OTHER SERVICE CODES WERE REPORTED. ON 1/28/13, THE STEERING WHEEL REQUIRED BOTH HANDS TO TURN AND THE CAR NARROWLY MISSED GOING OFF OF THE ROAD. UPON ATTEMPT TO RESTART, THE IGNITION WAS WEAK AND MULTIPLE WARNING LIGHTS DISPLAYED ON THE DASHBOARD. THE ODOMETER READING RESET TO '0' AND THE MPG READING WENT BLANK. THE CAR HAD SIGNIFICANT CHANGE IN IGNITION SOUND AND WITH UNCHARACTERISTIC HUMMING NOISE AND WAS TURNED OFF AGAIN. WHEN THE CAR WAS ON THE TOW TRUCK WITH THE IGNITION OFF, KEY OUT, AND DOOR OPEN, THE RADIO BEGAN PLAYING AND COULD NOT BE MANUALLY TURNED OFF. THE CAR WAS TRANSPORTED TO THE DEALERSHIP. AS OF 2/3, THE CAR HAS BEEN OUT OF SERVICE FOR 46 DAYS DUE TO MULTIPLE INFRACTIONS. THE VEHICLE HAS HAD SYMPTOMS OF STALLING, FAILURE TO START, AND LOSS OF POWER STEERING. ALTERNATOR BEING REPLACED 2/4. *TR

Mileage: 53

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT HE ACCELERATED AND THE TRANSMISSION STUTTERED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE COMPUTER MODULE NEEDED TO BE REPROGRAMMED AND THE MOTOR THAT CONTROLLED THE CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100.

Mileage: 100

ON 1/23/2013 AT APPOX AT 10:15 AM I WAS DRIVING TO WORK! I WAS DRIVING WEST BOUND 10 FWY! I WAS GOING ABOUT 75 MPH IN THE FAST LANE. WHEN ALL OF A SUDDEN THE CAR SPEED DROPS TO 30 MPH IN A MATTER OF SECONDS, I RIGHT AWAY TURN ON MY HAZARDS! BUT DO TO THE FACT THAT I WAS` IN THE FAST LANE IT WAS VERY HARD TO GET OVER SAFETY AS THE CAR FELT LIKE IT WAS GOING TO TURN OFF. I WAS VERY SCARED AND AFRAID FOR MY LIFE I HONESTLY THOUGHT THAT I WAS GOING TO GET HIT AND END UP IN THE HOSPITAL.THE THOUGHT OF NOT MAKING IT DID CROSS MY MIND. I TRIED PUSHING THE GAS PETAL TO REGAIN SPEED AS THE CAR DID NOT ALLOW ME TO DO SO. THE RPM CAGE WAS GOING FROM 0 TO 7 WITH IN SECONDS. I BEGIN TO ATTEMPT TO GET THE CAR OVER TO MY RIGHT SHOULDER TOWARDS SAFETY. ALL I CAN SEE THROW MY REAR VIEW MIRROR AND HEAR WAS ALL THE CARS THAT STARTED HONKING AT ME, FLIPPING ME OFF, BARELY MESSING ME AS ALL THE CARS HAD TO SWERVING AROUND ME. I BEGIN TO SHAKE AS IT WAS A VERY SCARY FEELING BEING INSIDE THE CAR WHILE ALL YOU CAN DO IS SEE WHICH CAR WILL ME THE ONE THAT'S ACTUALLY GOING TO HIT MY CAR AND THE CHAIN REACTION THAT IT COULD HAVE CAUSED. AS I GET OVER THE FOUR LANE TRYING TO NOT GET HIT BY THE SPEEDING CARS, THE CAR TURNS OFF AND I AM NOW STUCK IN BETWEEN THE 10 FWY GOING WEST BOUND AND THE INTERCHANGE TO THE 57 FWY GOING NORTH AND SOUTH BOUND. NOW BEING STUCK IN THE MIDDLE OF THESE TWO BUSY FWY'S I FELT MY LIFE WAS IN EXTREME DANGER AS MY MIND DIDN'T LET ME CONCENTRATE BECAUSE ALL I MY MIND COULD PAY ATTENTION TO, WAS THE REAR VIEW MIRROR AS I SEEN THE CARS AGAIN SWERVING FROM HITTING ME AND ALL I CAN HEAR AGAIN IS THE CARS HONKING AT ME. I GET ON THE MY CELL PHONE AND CALL [XXX] FOR HELP !!!!(HUSBAND) WE CALLED FORD ROADSIDE SERVICE!!!! AND THE TOW COMPANY WAS THERE WITH IN 20 MINS !!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 10,263

THE VEHICLE HAS A LACK OF ABILITY TO ACCELERATE WITHOUT CLUTCH SLIPPAGE FROM A STOP AND FREQUENT SHUTTERING DURING TRANSMISSION SHIFTS. THIS, IN TURN MAKES THE FORD FOCUS UNSAFE TO DRIVE WHILE MERGING OR CROSSING ONCOMING TRAFFIC LANES.

Mileage: 23,047

HAVE A 2012 FOCUS SE. PURCHASED IN MAY OF 2010. SINCE JULY OF 2010, I HAVE BEEN TAKING IT TO THE LOCAL DEALERSHIP WHERE I PURCHASED THE VEHICLE COMPLAINING THAT THE CAR WAS SURGING, SHUDDERING, AND WHEN I HIT THE GAS PEDAL, IT FEELS LIKE THE CAR STALLS, GETS NO GAS, OR HAS TROUBLE GETTING INTO GEAR. OF COURSE, THERE ARE NO KNOWN ISSUES UNTIL A RECALL. FINALLY, THE PROBLEM CAN BE ADDRESSED. I TAKE IT IN, THEY "FIX IT" IT STILL SHUDDERS, AND FEELS LIKE IT'S GOING TO STALL OUT IN THE INTERSECTION. NEXT THING, MY CAR OVERHEATS AND DIES AT 11PM ON THE SIDE OF THE INTERSTATE. I TAKE TO A DIFFERENT DEALERSHIP AND THEY SAY, WELL THE CLUTCH IS BAD AND THE COOLING SYSTEM IS BAD. GREAT 2012 CAR AND TWO ITEMS HAVE ALREADY WENT OUT. THEY CHANGE THE CLUTCH AND COOLING SYSTEM, NOW WHEN I BACK UP, IT GRINDS AND BOGS DOWN. I HAVE HAD MY CAR FOR 2 YEARS IN MAY, 39,000 MILES ON IT, AND IT'S BEEN IN THE SHOP A TOTAL OF 4 TIMES. THEY HAVE CHANGED THE CLUTCH AND THE COOLING SYSTEM. WAS TOLD THE CLUTCH NEEDED "SEVERAL HUNDRED MILES TO BREAK IN" GAVE IT ABOUT 500, STILL GRINDS WHEN I BACK UP, MORE SO ON AN INCLINE. ALTHOUGH NOW, IT'S DECIDED IT WANTS TO STUTTER WHEN IT STARTS. SO IT'S BACK IN THE SHOP FOR THE 4TH TIME, AND I'M YET AGAIN IN A RENTAL CAR. I HAVE A CUSTOMER SERVICE GUY THROUGH FORD, HE'S USELESS... I CAN'T EVEN GET HIM TO RETURN A PHONE CALL. WHAT IS THE POINT OF HIM BEING THERE IF HE'S NOT GOING TO DO HIS JOB. I DON'T FEEL THAT I'M GETTING ANY RESOLUTIONS FROM THE LOCAL DEALERSHIPS I HAVE DEALT WITH, OR FROM YOUR CUSTOMER CARE MANAGER. I WANT A REPLACEMENT VEHICLE. I HAVE WORKED WITH FORD OVER 2 YEARS AND THE VEHICLE IS STILL HAVING PROBLEMS. OF COURSE THE DEALERSHIP TELLS ME THIS IS AN ISOLATED ISSUE. PLEASE GO TO EDMUNDS,COM AND YOU WILL SEE THAT THIS IS NOT AN ISOLATED ISSUE... THERE ARE MULTIPLE REPORTS OF THE SAME PROBLEMS THAT I AM HAVING. *TR

Mileage: 6,000

THIS IS AN ONGOING ISSUE WITH THE AUTOMATIC DUAL CLUTCH TRANSMISSION. LIKE MOST EVERYBODY ELSE, I AM EXPERIENCING THE SAME HESITATION AND SHUDDERING FROM A STOP AND THE SAME "CLUNKING" SOUNDS IN THE TRANSMISSION. I HAVE HAD THE VEHICLE INTO MY LOCAL FORD DEALER, WOODY ANDERSON FORD, FOR A DIAGNOSTIC CHECK AND LIKE EVERYBODY ELSE, THEY SAID THAT IS A NORMAL DRIVING CHARACTERISTIC OF THE NEW-STYLE TRANSMISSION. WHILE I INITIALLY ACCEPTED THAT RESPONSE, I HAVE BECOME INCREASINGLY UNCONVINCED OF THEIR ASSESSMENT AS WHILE TRYING TO MERGE ONTO THE PARKWAY, THE VEHICLE FAILED TO RESPOND TO A DOWNSHIFT AND LOST ALL FORWARD GEARS. IN TRAFFIC, THE CAR WOULD NOT ACCELERATE AND WHEN I MOVED THE GEARSHIFT LEVER INTO THE MANUAL POSITION, IT WOULD NOT ENGAGE IN ANY GEAR I SELECTED. I WAS ABLE TO SAFELY STEER OFF TO THE HARD SHOULDER, PLACE THE CAR IN PARK AND THEN BACK IN DRIVE AND IT WAS ABLE TO ACCELERATE AGAIN...WITH A SHUDDER IN FIRST GEAR, OF COURSE. IT APPEARS THAT FORD DOES NOT HAVE A REALISTIC FIX FOR THIS VEHICLE (UNLESS THE COSTLY SEAL LEAK IS THE ACTUAL CULPRIT) AND THEREFORE, I HAVE NOT BROUGHT IT BACK TO FORD FOR ANOTHER CHECK EVEN THOUGH I DID SCHEDULE AN APPOINTMENT BUT WAS UNABLE TO MAKE IT. THERE APPEARS TO BE A REAL PROBLEM HERE WITH THIS TRANSMISSION AND MORESO, THE LACK OF CONFIDENCE THAT IT'S DRIVERS/OWNERS HAVE IN IT. IT IS A PROBLEM THAT IS NOT BEING ADDRESSED WITH ACTION. LIKE MANY OTHERS, I AM CONCERNED ABOUT THE SAFETY OF THIS TRANSMISSION. *TR

Mileage: 28,000

I BOUGHT THE CAR BRAND NEW (12 MILES ON IT) AND FROM THE BEGINNING IT WOULD MAKE WEIRD NOISES WHEN I WOULD TAKE OFF OR ACCELERATE. I TOOK IT BACK TO THE DEALERSHIP AND THEY DROVE IT AND ALSO HEARD THE NOISE BUT SAID THEY COULD NOT FIND THE CAUSE AND NOT TO WORRY ABOUT IT UNLESS IT GOT WORSE. I TOOK THE CAR BACK WHEN IT GOT WORSE AND LEFT IT FOR AN ENTIRE DAY BUT THEY DID NOT HAVE TIME TO LOOK AT HIM. THE CAR THEN STARTED SHAKING AND STALLING OUT WHEN I TOOK OFF FROM LIGHTS AND WHEN GOING UP HILL. I TOOK THE CAR BACK AND THEY HAD IT FOR A WEEK AND SAID THEY HAD TO TAKE THE TRANSMISSION OUT AND WORK ON IT AND IT SHOULD BE FINE. THEY SAID THEY ARE FULLY EXPECTING FORD TO RECALL THE TRANSMISSIONS. MY TRANSMISSION IS NOW OVERHEATING WHEN I AM IN SLOW TRAFFIC. IT ALSO ROLLS BACKWARD WHEN I AM STOPPED ON AN INCLINE AND ACCELERATE TO GO FORWARD. I HAVE BEEN LOOKING ONLINE AND THIS APPEARS TO BE A MAJOR PROBLEM THAT IS GOING TO END UP GETTING PEOPLE HURT! *TR

Mileage: 800

I ORDERED THE CAR FROM FORD IN 2011 AS SOON AS THEY ALLOWED ORDERS. I HAVE APPROXIMATELY 27,800MILES ON THE CAR. I HAVE YET TO GET THE FUEL ECONOMY THAT FORD STATED. I DO BOTH CITY AND HIGHWAY EVERYDAY AND MY COMBINED FUEL HAS NOT GONE OVER 27 MILES PER GALLON SINCE I HAVE OWNED IT. I HAVE EVEN HAD IT RUN OUT OF GAS ON 3 SEPARATE OCCASIONS WHEN THE CAR WAS REGISTERING 30 AND 34 MILES TO EMPTY. *TR

Mileage: 27,800

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO PULL OFF THE VEHICLE WOULD HESITATE AND SHAKE VIOLENTLY WHEN THE GEARS ENGAGED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 12,000.

Mileage: 1,000

I'VE EXPERIENCED SHUDDER AT TAKE OFF, WHILE PULLING ONTO ROAD TRANSMISSION CAN'T FIND GEAR LEAVES ME IN THE MIDDLE OF INTERSECTION, RPM SPIKE AND DROP WHILE SHIFTING AND A VIOLENT SHUDDER AT SAME TIME, CHATTER NOISE WHEN SHIFTING, LIST GOES ON.....AFTER THE FOURTH VISIT TO ANOTHER DEALER PARTS FIXED WERE CLUTCH BECAUSE IT WAS BEING STRIPPED, CLUTCH SLAVE, AND A WHOLE OTHER LIST OF PARTS. WEEK LATER PROBLEM CAME BACK PARTS FIXED WERE CLUTCH, CLUTCH FORKS, CLUTCH MOTOR AND MORE. WEEK LATER AND SIXTH VISIT FOR SAME PROBLEMS TOOK THE SERVICE MANAGER FOR A RIDE. HE EXPERIENCED MY PROBLEMS AND WERE NOW GETTING A FIELD SERVICE TECH ON IT. SERVICE MANAGER ALSO TOLD ME IF I'M ON A DECLINE WITH THE NOSE DOWN AND GIVE IT A LITTLE GAS I WILL ALWAYS GET THE SHUTTER AND IT'S STRIPPING THE CLUTCH, THAT'S A CHARACTERISTIC. ALSO WHEN THE VEHICLE IS SHIFTING AT HIGHER SPEEDS THE RPM FLUCTUATE AND SHUTTER IS ANOTHER CHARACTERISTIC THE TRANSMISSION IS TRYING TO FIND A GEAR. BY NO MEANS WAS THE SERVICE MANAGER ON THE SIDE OF FORD JUST STATING WHAT'S THESE TRANSMISSIONS ARE DOING. I HAVE A CASE OPEN WITH FORD HAVE WRITTEN A LETTER INQUIRING ABOUT THE BUY BACK IF I DON'T GET THE RESPONSE I WANT I'M TAKING MY CASE TO COURT. TALKED TO AN ATTORNEY AND THAT'S MY BEST CASE OF ACTION. JUST ALL AROUND NOT A SAFE CAR. AND THE SAD THING IT'S PROBABLY GOING TO HAVE TO TAKE A DEATH OR SERIOUS INJURY BEFORE FORD MOTOR COMPANY STARTS TAKING THE CONSUMER SERIOUSLY. HERE'S COMES ANOTHER EXPLORER PROBLEM. *TR

Mileage: 200

ON MY WAY TO THE DEALER TO DELIVER THE CAR FOR SHUDDERING FROM STOP TO FIRST GEAR, THE CAR FAILED TO ENGAGE IN GEAR WHEN I DEPRESSED THE ACCELERATOR. I PRESSED THE ACCELERATOR HARDER AND THE VEHICLE LURCHED INTO GEAR, AND COMMENCED UP THE HILL FROM MY HOUSE - THE CAR THEN APPEARED TO GO INTO NEUTRAL ON ITS OWN, THUS NO PROPULSION, THEN ON ITS OWN SLIPPED BACK INTO GEAR. AS I MADE MY WAY ONTO THE MAIN ROAD, I PROCEEDED CAUTIOUSLY UNSURE IF THE CAR WOULD STALL OUT OR IF I WOULD EVEN MAKE IT TO THE DEALERSHIP. I DID MAKE IT, BUT ALONG THE WAY THE CAR SLIPPED IN AND OUT OF GEAR INDISCRIMINATELY SEVERAL TIMES, LEAVING ME WITHOUT POWER FOR SEVERAL SECONDS AT A TIME. WHAT IF THIS WERE TO HAPPEN ON THE HIGHWAY AT 65 MPH? I DROVE IN THE BREAKDOWN LANE WITH MY FLASHERS ON TO AVOID BEING HIT FROM BEHIND. MY DEALERSHIP ARUNDEL FORD HAS HAD THE CAR IN THE SHOP SINCE THAT DAY, AND HAS AGREED TO REPLACE THE CLUTCHES, BUT TELLS ME THE PARTS ARE NOT GOING TO BE AVAILABLE UNTIL DECEMBER 11 AT THE EARLIEST. THIS IS COMPLETELY UNSATISFACTORY. I HAVE VERY LITTLE FAITH THAT THE CAR WILL EVER BE SAFE TO DRIVE. *TR

Mileage: 33,000

I PURCHASED MY 2012 FORD FOCUS IN MAY OF 2011 - A FAIRLY EARLY BUILD OF THE REMODELED VEHICLE. AT AROUND 20K MILES, THE CAR STARTED EXHIBITING SOME UNUSUAL NOISES. THE DEALER TOLD ME THEY WERE "NORMAL CHARACTERISTICS" OF THE TRANSMISSION. SINCE THEN, SEVERAL OTHER FOCUS OWNERS (FOCUSFANATICS.COM) HAVE HAD THE SAME ISSUES. MY CAR NOW MAKES A GRINDING NOISE WHEN SHIFTING INTO REVERSE, 2ND, 4TH, AND OCCASIONALLY 6TH GEAR. WHEN CLIMBING HILLS, THE CAR APPEARS TO HAVE LITTLE-TO-NO POWER AND MAKES A HORRID RATTLING NOISE THAT I AM NOW AWARE IS THE CLUTCH SLIPPING. WHILE IN BUMPER-TO-BUMPER TRAFFIC, THE CAR BUCKS AND JERKS. THE CAR HAS AN "AUTOMATIC" DUAL-CLUTCH TRANSMISSION, SO THERE IS NO WAY THAT I CAN CHANGE THE SHIFTING PATTERNS. IT TURNS OUT THIS IS A COMMON ISSUE CAUSED BY A LEAKING SEAL CONTAMINATING THE CLUTCH WITH OIL, BUT CONSUMERS ARE NEEDING TO FIGHT THE DEALERS TO GET IT FIXED AS IT IS A COSTLY REPAIR. I'VE TRIED REPEATEDLY TO GET IT CORRECTED UNDER WARRANTY AND KEEP GETTING TURNED AWAY. ASIDE FROM THE FEAR OF MY OWN SAFETY, I ALSO ASSUME THIS WILL BE DETRIMENTAL TO THE LIFE OF OTHER COMPONENTS (ACTUATORS/SYNCHROS/ENGINE MOUNTS/ETC.) WITHIN THE POWER TRAIN THAT I MAY NEED TO PAY TO REPLACE OUT-OF-POCKET AFTER THE WARRANTY EXPIRES. ASIDE FROM REPAIRING IT MYSELF, A RECALL IS MY ONLY HOPE. *TR

Mileage: 21,085

I RECENTLY PURCHASED A 2012 FORD FOCUS IN MAY. I TOOK THE VEHICLE BACK TO THE FORD DEALERSHIP, TO REPORT A PROBLEM. HOWEVER, THE FIRST THING THE REPAIR PERSON DID WAS GIVE ME A PRINT OUT OF WHAT THE CAR DOES. THIS CAR HAS NO POWER, IT SHAKES, AND WILL NOT GO,. I FEEL THAT CAR IS TRYING TO STALL OUT. IT IS WORST THAN MY OLD 1998 FORD CONTOUR. IT RIDES BETTER THAN THIS CAR AND IT IS 14 YEARS OLD. I AM VERY CONCERN ABOUT MY SAFETY WITH THE CAR. IN ADDITION, EVERYONE ELSE AND INCLUDING MYSELF, WHICH IS EMBARRASSING, NOTICES THAT THIS CAR DOES NOT CHANGE GEARS. IT APPEARS THAT IT IS STUCK IN ONE GEAR AT THE SPEED OF 60 MPH. I AM VERY DISAPPOINTED AND AFRAID THAT THIS CAR MAY CAUSE ME TO GET INTO A CAR ACCIDENT. I NEED HELP. WHAT SHOULD I DO? IN ADDITION, THE WARRANTY ON THIS CAR IS 60,000 MILES OR 5 YEARS, WHICH EVERY COMES FIRST. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED ON AN INCLINE, SHE ATTEMPTED TO APPLY PRESSURE TO THE ACCELERATOR WHEN THE HILL ASSIST FAILED, CAUSING THE VEHICLE TO ROLL AWAY IN REVERSE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE TRANSMISSION PROGRAM WAS UPDATED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPAIRED, AS IT WAS DESIGNED TO OPERATE IN THE MANNER IN WHICH IT PERFORMED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RETURN CALL. THE FAILURE AND CURRENT MILEAGE WAS 6,000.

Mileage: 6,000

THESE VEHICLES HAVE TWO PROBLEMS WITH THE TRANSMISSION THAT CAUSE TWO SEPARATE SAFETY ISSUES. ONE IS THAT IT ROLLS BACK WHEN YOU ARE MOVING YOUR FOOT FROM THE BRAKE TO THE GAS REGARDLESS OF HOW FAST YOU MOVE IT. THE SECOND IS THAT, WHILE THEY ARE SAYING THAT IT IS AN AUTOMATIC TRANSMISSION, IT HAS ANOTHER SORT OF PROBLEM WITH THE TRANSMISSION BECAUSE IT IS A DUAL ONE THAT ACTS AS A STANDARD AND CAUSES IT TO "STUTTER AS IT MOVES DOWN THE ROAD". WHEN YOU PULL OUT IT DOESN'T WANT TO GO. *TR

Mileage: 2,000

ON MAY 25, 2012, COMPUTER IN CAR WAS REPROGRAMMED PER RECALL 12B37B.6 AND REPAIRED PER RECALL 12S29C.6. I HAD NOTICED THAT THE TRANSMISSION WAS NOT AS SMOOTH AS IT WAS WHEN I FIRST PURCHASED THE CAR THE YEAR BEFORE. AFTER THIS, THINGS REALLY BEGAN TO GO DOWNHILL. NOW THE TRANSMISSION IS A TOTAL TRAIN WRECK. THE CAR ROLLS BACK ON INCLINES. THE FIRST TIME THIS HAPPENED I ALMOST HIT THE CAR BEHIND ME. THE TRANSMISSION GRINDS AND SHUDDERS IN LOW GEARS, ESPECIALLY WHEN TURNING AND SLOWING DOWN OR WHEN STARTING OUT AND TRYING TO ACCELERATE. ON MORE THAN ONE OCCASION, I HAVE PRESSED THE PEDAL DOWN TO ACCELERATE AND GOTTEN NOTHING. THE CAR WON'T GO. GOING UP HILL THE CAR JERKS AND SHUDDERS AS THOUGH IT IS ABOUT TO SHUT DOWN, LIKE WHEN YOU DON'T HAVE THE CLUTCH AND THE GAS AT THE RIGHT PLACE. AT THESE TIMES, THE CAR WILL DRIVE LIKE A TWENTY YEAR OLD JALOPY. ALL IN ALL, I HAVE TAKEN THE CAR IN THREE TIMES TO HAVE WORK DONE ON THE TRANSMISSION, AND EACH TIME IT SEEMS TO BE BETTER FOR A FEW HOURS AND THEN GRADUALLY GET WORSE THAN IT WAS BEFORE. THE PROBLEM SEEMS TO BE GETTING GRADUALLY WORSE. I KNOW THAT I AM NOT THE ONLY ONE HAVING THE PROBLEM WITH THE 2012 FORD FOCUS. *TR

Mileage: 17,335

THE CAR SHUDDERS AND HESITATES ON TAKE OFF TO THE POINT OF STALLING. HAPPENS ALWAYS FROM STOP TO RUNNING. *TR

Mileage: 22,673

SEVERAL TIMES I HAVE BEEN SITTING AT STOP LIGHTS AND WHEN THE LIGHT TURNS GREEN AND I PRESS THE ACCELERATOR NOTHING HAPPENS, THEN ALL OF A SUDDEN THE TRANSMISSION WILL GRAB AND I HAVE ACTUALLY MADE THE TIRES SQUEAL AND ALMOST ATE THE BACK OF SOMEONE'S CAR. ANOTHER THING I HAVE NOTICED IS THAT WHEN PARKING ON AN INCLINE, PUT THE CAR IN PARK AND LET OFF OF THE BRAKE AND A HORRIBLE NOISE COMES FROM THE TRANSMISSION AREA - THE DEALER INFORMED ME THAT I SHOULD SET MY PARKING BRAKE FIRST BEFORE TURNING THE CAR OFF??? TODAY THE CAR IS IN THE SHOP FOR THE 6TH TIME AND IT IS LESS THAN 8 MONTHS OLD. *TR

Mileage: 7,638

WHILE DRIVING ON I-8 TOWARD SAN DIEGO I HEARD A ENGINE REVVING UP THEN TRANSMISSION DOWNSHIFT SUDDENLY. ENGINE LOST A CONSIDERABLE AMOUNT OF POWER/TORQUE EVER SINCE. FOR EXAMPLE I CAN NOT ACCELERATE IN 6 GEAR @ HIGHWAY SPEEDS. SHIFT TIMES SOMETIMES ARE MORE THEN 2 SEC APART WHICH PRESENTS AN ENORMOUS RISK WHEN DRIVING IN ANY TRAFFIC. CAR HAS BEEN TO KEARNY FORD FOR REPAIRS MULTIPLE TIMES SINCE WITH NEITHER FORD NOR DEALER PROVIDING ANY FIX AND TELLING ME THAT 'IT'S OPERATING WITHIN NORMAL LIMITS'. I AM DRIVING A RENTAL FORD FOCUS WITH APPROXIMATELY SAME MILEAGE AS MY CAR NOW AND IT DOES NOT EXHIBIT ANY OF THE ISSUES I HAVE. AT THIS POINT I FEEL THAT MY OWN SAFETY AND MY FAMILY SAFETY ARE BEING PUT AT RISK. I CAN NOT SAFELY DRIVE THIS CAR ON ANYTHING BUT EMPTY OR ALMOST EMPTY ROADS. *TR

Mileage: 4,500

WHEN ROLLING DOWN HILL FROM A STOP THE CAR JERKS HARD WHEN PRESSING THE GAS. WHEN BACKING UP UNDER LIGHT THROTTLE THE CAR JERKS AND TRANSMISSION IS ROUGH. *TR

Mileage: 1,300

TRANSMISSION SHIFTED HARD WHILE MERGING ONTO FREEWAY AND CAUSED A NECK STRAIN. *TR

Mileage: 400

CAR LUNGES WHEN ACCELERATING OR ATTEMPTING TO SHIFT THRU AUTOMATIC OR SPORT MODE OF THE TRANSMISSION. TRANSMISSION ALSO TEMPORARILY PAUSES DURING SHIFTING ROUTINE AT ALL SPEEDS, MOSTLY AT LOW SPEEDS. IT IS LIKE THE CPU IS OVERRIDING WHAT THE DRIVER IS PROMPTING THRU TOUCHING OF THE GAS PEDAL OR BRAKE PEDAL. WE'VE HAD IT IN TO OUR LOCAL DEALERSHIPS SERVICE DEPARTMENT COMPLAINING ABOUT THESE CONDITIONS, THEY INSIST THE CAR IS WORKING AS DESIGNED. IF SO, FORD IS IN DENIAL AND MOST CERTAINLY APPEARS TO BE A DESIGN FLAW. I DESCRIBE THESE CONCERNS AS IF I WAS HAVING TO LEARN HOW TO DRIVE, ALL OVER AGAIN. THIS VEHICLE IS DANGEROUS TO DRIVE, SAFETY SHOULD ALWAYS BE EVERYONE'S NUMBER CONCERN. DITTO, THE VEHICLE IS NOT SAFE EITHER. WHAT IS IT GOING TO TAKE FROM FORD TO ADMIT AND RESOLVE THIS PROBLEM, AN INJURY ACCIDENT? I HOPE NOT. THEN, TOP THAT OFF, WE BOUGHT THIS SPECIFIC VEHICLE FOR TOWING PURPOSES. THE FACTORY REQUIRES THE CPU AND ENTIRE ELECTRICAL SYSTEM MUST BE DISCONNECTED TO TOW. UNFORTUNATELY, EACH TIME THE CPU IS TURNED BACK ON (RECONNECT THE NEGATIVE WIRE AT BATTERY), THE CPU THINKS IT IS NEW, THUS, THE LUNGING, SPORADIC SHIFTING STARTS ALL OVER AGAIN. HELP... FORD WON'T LISTEN. THANK YOU *TR

Mileage: 350

MY BOYFRIEND AND I BOUGHT A 2012 FORD FOCUS SE HATCHBACK ON SEPTEMBER FIRST. AFTER DRIVING THE CAR FOR A COUPLE OF DAYS MY BOYFRIEND NOTICED THAT THE TRANSMISSION WAS NOT RIGHT BUT HE THOUGHT THIS WAS HAPPENING JUST BECAUSE THE CAR WAS NEW. THEN, WHEN DRIVING TO WORK I NOTICED THAT WHEN I STOPPED ON ANY INCLINE STREET BETWEEN TAKING THE FOOT OFF THE BRAKE AND PLACING IT ON THE ACCELERATOR, THE CAR ROLLED BACK QUITE QUICKLY TO THE POINT THAT I ALMOST HIT THE CAR BEHIND ME. DAYS LATER, I STARTED TO FEEL THAT THE STEERING REQUIRED BOTH HANDS AT ALL TIMES. IT WAS CONSTANTLY WANDERING AND SHAKY SPECIALLY DURING TURNS. TO TOP IT OFF ON SEPTEMBER 27TH SOMETHING TERRIBLE HAPPENED. I WAS IN THE DRIVE WAY, I SHIFTED FROM REVERSE TO DRIVE AND THE CAR TOOK OFF AT A LURCH. THE CAR ACCELERATED SO RAPIDLY EVEN WITH MY FOOT ON THE BRAKE PEDAL. I LOST COMPLETE CONTROL OF THE VEHICLE. THE CAR FAILED TO SLOW DOWN HITTING TWO CARS AND TEARING DOWN A FENCE. I COULD FINALLY STOP THE CAR WHEN I QUICKLY SHIFTED TO PARK. I DO NOT UNDERSTAND HOW FORD SELLS THIS CAR WITH ALL THESE PROBLEMS RISKING PEOPLE'S LIVES. THIS IS A SERIOUS ISSUE. HOW MANY FATALITIES ARE THEY WAITING FOR? ARE THEY GOING TO DO SOMETHING EVER ABOUT THESE MALFUNCTIONS? THIS IS RIDICULOUS IF I HAVE KNOWN ALL THESE ISSUES WITH THIS CAR, I WOULD HAVE NEVER BOUGHT IT FOR SURE. *TR

Mileage: 34,750

AFTER FEELING THE AUTOMATIC TRANSMISSION WAS EXCESSIVELY LURCHY, I CAME TO STOP AT A TRAFFIC LIGHT ON A BUSY ROAD. WHEN THE LIGHT TURNED GREEN I SAT REVVING MY ENGINE AND WAS UNABLE TO GET THE CAR TO MOVE. I PUT CAR IN PARK AND THEN BACK IN DRIVE WITH THE SAME RESULTS. I TRIED THE S MODE WITH MANUAL SHIFTING AND CAR STILL DID NOT MOVE. I EVENTUALLY TURNED THE CAR COMPLETELY OFF AND BACK ON AND THIS SEEMED TO CORRECT THE PROBLEM. I FOUND THE SITUATION VERY DANGEROUS . APPARENTLY FROM WHAT THE DEALERSHIP SAID THE CLUTCH WAS NOT ENGAGING. IT IS AN AUTOMATIC TRANSMISSION CAR. *TR

Mileage: 940

THE ROLLING BACK PROBLEM CAME FIRST. WHEN YOU ARE STOPPED ON ANY INCLINE, BETWEEN TAKING YOUR FOOT OFF OF THE BRAKE AND PLACING IT ON THE ACCELERATOR, THE CAR ROLLS BACK QUITE QUICKLY, AND I HAVE ALMOST HIT THE CAR BEHIND ME. THE STEERING PROBLEMS CAME A LITTLE LATER. THE STEERING REQUIRES BOTH HANDS AT ALL TIMES, AND EVEN THEN IT IS QUITE SHAKY. I FEEL CAR SICK WHEN I AM THE PASSENGER BECAUSE THERE IS SO MUCH SIDE TO SIDE MOVEMENT. DURING TURNS, THE ENGINE FEELS LIKE IT IS CUTTING OUT, IT LOSES SO MUCH POWER, AND I HAVE TO PUSH THE ACCELERATOR EXTREMELY HARD JUST TO GET ENOUGH POWER TO FINISH THE TURN. THE SCARIEST OF ALL OF THE PROBLEMS HAPPENS AT HIGHER SPEEDS. IT HAS HAPPENED TO ME THREE TIMES. WHEN I AM DRIVING ON THE FREEWAY (60-70MPH) AND I BEGIN TO SLOW DOWN, THE STEERING GETS OUT OF CONTROL AND GOES BACK AND FORTH SO RAPIDLY, I HOLD ON FOR DEAR LIFE TRYING TO KEEP IT IN THE LANE, AND THE BRAKING IS NOT AS EFFICIENT AS IT SHOULD BE WHEN THIS HAPPENS, AND I HAVE NEARLY ESCAPED HITTING THE CAR IN FRONT OF ME. WHEN I HAVE BEEN IN THIS SITUATION, I HAVE STARTED TO BRAKE RIGHT WHEN I SEE THE BRAKE LIGHTS AHEAD, AND I HAVE HAD AMPLE SPACE TO STOP GRADUALLY AND SAFELY IF I WERE DRIVING A NORMAL CAR, BUT IN THIS CAR, IT IS OUT OF CONTROL AND THE BRAKES WON'T WORK WELL WHEN THIS IS HAPPENING. THIS HAS HAPPENED ON DRY ROADS. THIS CAR TERRIFIES ME AND THE RAIN AND ICE HAVEN'T EVEN HIT YET. AFTER I EXPERIENCED THESE PROBLEMS, I LOOKED ON THE INTERNET AND WAS SURPRISED TO SEE HOW MANY OTHERS ARE HAVING THEM TOO. THE SHOP HAD MY CAR FOR 13 DAYS AND THEY CALLED ME AND SAID THAT IT IS "PERFECT" AND THEY DIDN'T FIX ANYTHING AND TO COME PICK IT UP. I BOUGHT THIS CAR IN JUNE, IT IS NOW SEPTEMBER, IT HAD 1074 MILES WHEN I TOOK IT TO THE SHOP. I LEFT IT THERE FOR NOW, I AM TERRIFIED OF THIS CAR AND UNFORTUNATELY I OWN IT. *TR ..UPDATED 09-26-12 *BF UPDATED 10/01/2012 *JS

3 SEPARATE INCIDENTS HAVE OCCURRED IN MY 2012 FORD FOCUS ALL RELATED TO THE TRANSMISSION. THE FIRST INCIDENT OCCURRED ON AUGUST 25, 2012 WHILE TRAVELING AT 40 MPH, I SUDDENLY LOST POWER BETWEEN THE GAS PEDAL AND THE CAR ITSELF. THE RPM'S CONTINUED TO CLIMB BUT THE CAR WAS NO LONGER MOVING. TOOK TO FORD DEALER TO BE SERVICED AND WAS TOLD THEY COULD NOT FIND A PROBLEM. THE NEXT INCIDENT OCCURRED ON SEPTEMBER 8, 2012 - NOT NECESSARILY A SAFETY CONCERN BUT CONTRIBUTES TO OVERALL PROBLEM - PULLING OUT OF A PARKING LOT, PLACED CAR IN REVERSE, IT DID NOT MOVE. TOOK TO FORD DEALER WHERE THE TRANSMISSION WAS "REPROGRAMMED". THE MOST RECENT INCIDENT OCCURRED ON SEPTEMBER 9, 2012, I PULLED OUT INTO 35 MPH TRAFFIC, MY CAR WOULD NOT SHIFT OUT OF FIRST GEAR, GOING 10 MPH AND "REVVING" BUT NOT ACCELERATING FAST ENOUGH TO STAY AHEAD OF TRAFFIC. HAD CAR TOWED TO FORD DEALER WHERE IT IS AT THIS TIME. *TR

Mileage: 13,000

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

Mileage: 1,000

TL* THE CONTACT RENTED A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD ABNORMALY JERK FORWARD OR BACKWARD WHEN SHIFTED INTO DRIVE. THE CONTACT DID NOT NOTIFY THE RENTAL VEHICLE COMPANY OR THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,954.

Mileage: 4,954

ON 8/27/2012 I DROVE OFF THE CAR LOT WITH 7 MILES ON MY NEW CAR. I NOTICED A LITTLE BIT OF ROUGH SHIFTING AS THE DAY PASSED. ON 8/28 THE CAR STARTED BUCKING AND JERKING DURING ACCELERATION. THERE WAS LITTLE POWER ON INCLINES. THE PROBLEM PROGRESSIVELY GOT WORSE THROUGH THE DAY. I SET UP AN APPOINTMENT TO DROP OFF FOR SERVICE THE NEXT DAY. TOOK IN FOR SERVICE ON 8/29 AND WAS TOLD THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE CAR HAD 187 MILES ON IT. ON 8/30 I WAS TOLD THE CAR WAS FIXED AND I PICKED UP MY CAR. WITHIN A FEW MILES THE PROBLEM WAS BACK, BUT WORSE THIS TIME. I HAD SOME SLIGHT NOISE COMING FROM THE ENGINE WHEN THE CAR WAS BUCKING AND JERKING. IT ALMOST STALLED ON A BUSY HIGHWAY IN RUSH HOUR TRAFFIC SEVERAL TIMES WHILE ON MY WAY BACK TO THE DEALER. IT WAS STRUGGLING. THE CAR IS BACK IN SERVICE WITH 220 MILES ON IT. NOW THEY WANT TO KEEP IT FOR AT LEAST 3-4 DAYS. 8/31 I WAS ASKED TO DRIVE THE CAR WITH THE MECHANIC TO SEE IF PROBLEM WOULD REOCCUR. WITH THE EXCEPTION OF A KICK WHILE PULLING OUT OF THE DEALERSHIP, THE CAR DROVE OK, ALTHOUGH WE ONLY DROVE AROUND A BLOCK TOGETHER. SALES MANAGER SAYS THAT IF THE MECHANIC CAN'T FIND ANY FURTHER PROBLEM, THEN I HAVE TO TAKE THE CAR BACK INTO MY POSSESSION SINCE IT'S MY CAR. HE SAYS THAT SOMETIMES THINGS HAPPEN AND I HAVE TO DEAL WITH IT AND LET THE MECHANICS DO THEIR JOB. I'VE HAD THE CAR IN MY POSSESSION UNDER 30 HOURS SINCE I PURCHASED IT ON 8/27. THE CAR ALSO HAS AN ISSUE WITH ROLLING BACK ON AN INCLINE. *TR

Mileage: 100

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT ONCE HE SHIFTED TO DRIVE AND ATTEMPTED TO ACCELERATE, THE VEHICLE STARTED TO SHAKE AND LUNGE FORWARD. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE SHIFTED FROM 1ST GEAR TO 2ND GEAR IT HESITATED AND MADE A LOUD GRINDING NOISE AND INDEPENDENTLY REVERTED BACK TO 1ST GEAR. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND WAS TOLD THAT THIS BEHAVIOR WAS NORMAL AND PROVIDED A LETTER FROM THE MANUFACTURER INSTRUCTING THE DEALERS NOT TO REPAIR THOSE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 16,000.

Mileage: 5,000

RECALL DONE --NOT FIXED ABC CONTROL SYSTEM. STILL ROLLS BACK AT INCLINE. ACCIDENT PARKING LOT STOPPED SHIFTED FROM DRIVE TO PARK (THOUGHT) OPEN DOOR STEPPED OUT CAR STARTED ROLLING BACK JUMPED BACK IN NOT TO GET RUN OVER TO HIT BRAKE PEDAL. FRONT DOOR OPEN HIT PARKED TRUCK (ACCIDENT) DESTROYED MY DRIVERS DOOR WITH MAJOR DAMAGE TO DOOR AND SOME DAMAGED TO PARKED TRUCK. HAD FRIEND IN THE PASSENGER SIT AND SAW WHAT HAPPENED. VIN# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS

Mileage: 13,225

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MERGING INTO TRAFFIC, THE VEHICLE LUNGED FORWARD WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE TECHNICIAN REPROGRAMMED THE POWER TRAIN CONTROL MODULE AS A SAFETY PRECAUTION HOWEVER, THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,493 AND THE CURRENT MILEAGE WAS 10,000. UPDATED 9/25/12 *CN UPDATED 10/03/2012 *JS

Mileage: 2,493

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE ENGINE BEGAN TO VIBRATE AND MAKE A LOT OF NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT A PART IN THE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

MY VEHICLE ATTEMPTS TO STALL WHEN STOPPING OR WHEN, FROM A STANDING POSITION, ATTEMPTS TO STALL AGAIN. THE VEHICLE HAS SHUT OFF WHEN THE LOW FUEL LIGHT TURNS ON AND I MEAN IMMEDIATELY. THE VEHICLE WILL FAIL TO TURN ON IN THE MORNINGS AT TIMES. IT WILL TAKE A FEW TURNS OF THE KEY AND THEN IT WILL START. *TR

Mileage: 7,400

VEHICLE ROLLS BACK AFTER I BEGIN TO ACCELERATE WHEN I AM STOPPED AT A RED LIGHT. I DID RECEIVE A RECALL NOTICE THAT HAD THIS TYPE OF PROBLEM LISTED. VEHICLE HAD ABOUT 4700 MILES ON IT. I TOOK IT IN AND THEY CLAIMED THAT THEY FIXED IT BUT IT COULD TAKE UP TO 6 MONTHS FOR THE "ADJUSTMENT" TO TAKE PLACE. THIS DID NOT SOUND REASONABLE TO ME BUT THEY WOULD NOT DO ANYTHING FURTHER. THIS IS DEFINITELY A SAFETY ISSUE WHEN YOU ARE STOPPED IN TRAFFIC. *TR

Mileage: 4,800

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION AND THE VEHICLE STALLED. THE ENGINE RESTARTED AND THE VEHICLE WAS ABLE TO RESUME. IN ADDITION, ON A SEPARATE OCCASSION THE TRANSMISSION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL FOR A FEW SECONDS. THE FAILURES OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER EIGHT TIMES FOR THE SAME MALFUNCTION. A DIAGNOSIS WAS PERFORMED IN WHICH A TROUBLE CODE WAS NOT DETECTED. THE COMPUTER SYSTEM, ABS, AND DRIVE TRAIN WERE REPROGRAMMED MORE THAN ONE TIME. THE FAILURE PERSISTED AND THE DEALER WAS UNABLE TO RESOLVE THE PROBLEM. THE MANUFACTURER AND DEALER STATED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 350.

Mileage: 350

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE EMITTED A GRINDING NOISE AND THE TRANSMISSION SHIFTED ERRATICALLY. THE VEHICLE WAS TAKEN TO THE DEALER ON MANY OCCASIONS, BUT THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS PERFORMING AS DESIGNED AND THE GRINDING NOISE WAS NORMAL. THE DEALER COULD NOT FIND A FAILURE AND STATED THAT THERE WERE NO RECALLS OR WARRANTIES COVERING THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 2,364. UPDATED 08/16/12*LJ

Mileage: 2,364

I AM AN OWNER OF 2012 FORD FOCUS. MY CAR ROLLS BACK EVERY TIME I TOOK MY FOOT OFF THE BRAKE ON A HILL. IT ROLLS SO FAST! IT'S REALLY UNSAFE AND SCARY; ESPECIALLY I HAVE MY 4 YEAR OLD DAUGHTER RIDING AT THE BACK SEAT. I WENT TO THE DEALERSHIP LAST MONTH BUT THE ISSUE WAS NEVER SOLVED. THE SERVICE MAN TOLD ME THAT IT IS NORMAL FOR THE CAR WITH AUTOMATIC TRANSMISSION TO ROLL BACK WHEN YOU'RE UP THE HILL. I NEVER HAD THIS KIND OF ISSUE WITH MY OTHER CARS BEFORE. I HOPE FORD WILL DO A RECALL FOR ALL 2012 FOCUS. *TR

Mileage: 1,500

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT WAS UNCERTAIN OF THE SPEED BEING DRIVEN WHEN APPROACHING A TRAFFIC STOP SIGNAL. WHEN THE BRAKE WAS APPLIED THE VEHICLE BEGAN TO ROLL BACKWARDS FOR A FEW SECONDS. THE FAILURE OCCURRED WHENEVER AT A COMPLETE STOP. THE MANUFACTURER OFFERED A CUSTOMER SATISFACTION PROGRAM REGARDING THE UNINTENDED ROLLING ISSUE. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN DIAGNOSED FOR THE MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

Mileage: 100

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARD WHENEVER HE REMOVED HIS FOOT FROM THE BRAKE PEDAL WHILE STOPPED ON AN INCLINE. THE FAILURE OCCURRED WHILE THE VEHICLE WAS SHIFTED IN DRIVE. THE CONTACT ALSO STATED THAT THE VEHICLE ONCE ROLLED BACKWARD AS MUCH AS FIFTY FEET. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN UNKNOWN RECALL REPAIR WAS PERFORMED THAT ADDRESSED THE FAILURE. THE FAILURE CONTINUED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 11,000.

Mileage: 11,000

PURCHASED A NEW 2012 FORD FOCUS WITH AUTOMATIC TRANSMISSION IN APRIL, 2012. IMMEDIATELY EXPERIENCED LOW SPEED TRANSMISSION SHIFTING PROBLEMS AND ALSO DISCOVERED COMPLETE FREE ROLL BACKWARD, UNENDING, UNTIL HITTING LEVEL GROUND AND/OR HITTING AN OBJECT WHILE ROLLING BACKWARDS ON AN INCLINE, EVEN WHILE IN GEAR. THIS IS A SERIOUS SAFETY AND DRIVER LIABILITY ISSUE . DEALERSHIP HAS RE-PROGRAMMED TRANSMISSION ON A TECHNICAL SERVICE BULLETIN WITHOUT SUCCESS. DEALERSHIP HAD ME TEST DRIVE ANOTHER 2012 FOCUS THINKING IT WOULD NOT DEMONSTRATE THE SAME SAFETY PROBLEM...AND TO THEIR SURPRISE..THE TEST DRIVE VEHICLE THEY GAVE ME ALSO PERFORMED THE SAME WAY ON THE FREE ROLLBACK WHILE IN GEAR. I BELIEVE THE FUNDAMENTAL PROBLEM HERE IS THAT FORD HAS DESIGNED AND MANUFACTURED IN THE 2012 FOCUS LINE A STANDARD/MANUAL TRANSMISSION (POORLY SHIFTED BY SOFTWARE AND DYSFUNCTIONAL ON THE FREE ROLL BACK ISSUE) AND IS MARKETING IT TO ALL CONSUMERS AS AN AUTOMATIC TRANSMISSION. SERVICE DEPARTMENT ACKNOWLEDGES THAT IT TRULY IS A STANDARD/MANUAL DESIGN. THE WINDOW STICKER AND SALES PROCESS MISREPRESENTS TO THE CONSUMER THAT IT IS AN AUTOMATIC TRANSMISSION. THIS MAY CONSTITUTE CONSUMER FRAUD ON A NATIONAL LEVEL LEADING TO EITHER CLASS ACTION LITIGATION, TOTAL RECALL AND/OR INDIVIDUAL CASES OF LITIGATION. I AM CONSIDERING ALL OF THE ABOVE AS THE PROBLEM REMAINS AND HAS NOT BEEN RECTIFIED. *TR

Mileage: 284

THE TRUNK LID IS OUT OF ALIGNMENT THE VEHICLE SHUDDERS AT ACCELERATION MAJOR SUSPENSION WORK REQUIRED DO TO ENGINEERING AND PRODUCTION ENGINE SHUDDERS AND CLUNKS WHEN SHUTTING OFF ROUGH IDLE AND ENGINE MISSES. PROBLEMS ARE INCONSISTENT . *TR

Mileage: 7,000

THIS IS A ONGOING PROBLEM WITH MY FOCUS. WHEN ACCELERATING FROM A STOP THE FOCUS'S AUTOMATIC DSG TRANSMISSION (IN D) WILL QUICKLY SHIFT TO A HIGHER GEAR IN AN EFFORT TO MINIMIZE FUEL CONSUMPTION. DURING A STOPPED TURN AT A INTERSECTION THIS LEADS TO A UNSAFE CONDITION WHERE COMMANDED ACCELERATION TAKES SEVERAL SECONDS TO HAPPEN. THE PROBLEM HAPPENS LIKE THIS: THE CAR ACCELERATES AT A STOP SIGN OR PARKING LOT. THE CAR ACCELERATES TO 10-15 MILES PER HOUR. THE DRIVER LETS OFF THE GAS DURING THE "TURN" PART. THE TRANSMISSION SHIFTS TO SECOND OR A HIGHER GEAR. THE DRIVER THEN COMMANDS A LARGE ACCELERATION - SAY DUE TO ONCOMING TRAFFIC - AND NOTHING WILL HAPPEN FOR SEVERAL SECONDS. THIS IS BECAUSE THE DSG TRANSMISSION NEEDS TO SHIFT SEQUENTIALLY INTO FIRST AND THIS TAKES SEVERAL SECONDS. ALSO IT APPEARS THAT THE POWERTRAIN IS DISCONNECTED WHILE THIS SHIFTING TAKES PLACE. WHEN THE TRANSMISSION FINALLY SELECTS FIRST THE ACCELERATION CAN BE SUDDEN AND UNEXPECTED. THIS HAS HAPPENED TO ME SEVERAL TIMES AND I BELIEVE IT IS A DANGEROUS CONDITION. IT CAN BE AVOIDED BY MANUALLY SELECTING FIRST - THEN SHIFTING TO D WHEN THE TURN IS COMPLETE. THE CAR JERKS,SHUTTER.JUMPS, MISSHIFTS, RATTLES. THE CAR HAS BEEN BACK 3 TIMES AND REPROGRAM 2 TIME TBS,ABS.PCM. THIS CAR IS JUNK AND NEED BE FIXED. *TR

Mileage: 451

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHEN HE APPLIED THE ACCELERATOR FROM A STOPPED POSITION, THE VEHICLE STALLED AND NEARLY CAUSED CRASHES WHILE IN TRAFFIC. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 4,800.

Mileage: 4,800

SINCE DAY ONE OF THE PURCHASE OF MY (MARCH ) 2012 FORD FOCUS THE STEERING "FEELS" LIKE IT IS CONSTANTLY WANDERING, AFTER AN HOUR DRIVE TIME, YOUR ARM IS GIVE OUT FROM THE STRESS. MY CAR ALSO SEEMS TO HAVE A FLUTTER IN THE TRANSMISSION OR ENGINE DURING TAKE OFF. THE CAR WILL ALSO ROLL BACK WHILE STOPPED ON AN INCLINE. THE DEALER CHECKED STEERING THE 4TH DAY AFTER PURCHASE AND ASSURED ME THE STEERING WAS FINE, THAT IT WAS NEW & TIGHT. I DID RECIEVE A RECALL ON THE TRANSMISSION TO UPGRADE OR MODIFY SOME TYPE OF CHIP. I CANNOT TELL ANY IMPROVMENT SINCE THE UPGRADE. MY WIFE & SON HATE TO DRIVE MY CAR BECAUSE THEY ARE AFRAID OF THE STEERING AND ROLLING BACK....BY THE WAY IT IS AN AUTOMATIC TRANSMISSION---I HAVE NEVER EXPERIENCED THIS ON ANY VEHICLE THAT I HAVE OWNED IN THE PAST. *TR

Mileage: 250

WHEN ACCELERATING CAR JUMPS OR HOPS VIOLENTLY. ENGINE MAKES GRINDING/CHATTERING NOISE WHEN CHANGING GEARS. EXPERIENCE ROLL BACK WHEN ON A SLIGHT INCLINE. POWER SHIFT 6 SPEED IS NOT SAFE. HAVE TROUBLE CROSSING LANES OF TRAFFIC FOR THE JUMPING/LAUNCH JUDDER PROBLEM. *TR

Mileage: 1,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STARTED THE VEHICLE AND THE VEHICLE ACCELERATED RAPIDLY EVEN WITH THE BRAKE PEDAL ENGAGED. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A CEMENT WALL. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN ADDITION, THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM UNDER REFERENCE NUMBER 123B7 (TRANSMISSION CONTROL MODULE) AND AFTER THE RECALL REPAIR WAS PERFORMED, THE VEHICLE ROLLED AWAY WITH THE GEAR IN PARK. IN ORDER FOR THE VEHICLE TO REMAIN STATIONARY, A BLOCK WAS PLACED AGAINST THE TWO REAR TIRES. ALSO, A STRONG ANTIFREEZE ODOR EMITTED INSIDE OF THE VEHICLE AND AN OIL LEAK WAS VISIBLE ON THE GROUND. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 12,917. UPDATED 08/23/12*LJ UPDATED 09/24/2012 *JS

Mileage: 12,917

I WAS DRIVING ON FREEWAY AT 5 MPH DUE TO TRAFFIC AND ALL OF A SUDDEN MY 2012 FORD FOCUS SHUT DOWN WITH NO WARNING IT SORT OF SCARED ME BECAUSE DIDN'T KNOW WHY? I SAID OK MAYBE JUST A COINSIDENCE BUT TO MY SURPRISE. IT HAPPENED AGAIN ON FREEWAY SINCE THATS MY DAILY ROUTE WAS GOING 45MPH AND AGAIN TURNED OFF I TOOK TO GET SERVICED SINCE I DRIVE FROM RIVERSIDE TO BURBANK EVERYDAY THOUGHT MAYBE NEEDS TO GET SERVICED AND MENTIONED TO FELLOW A FORD BUT SAID WELL IF IT HAPPENS AGAIN BRING IT IN AND WILL CHECK IT OUT SO I SAID OK WELL HOPEFULLY NOT BUT IT HAPPEND FOR 3RD TIME AND I WAS GOING 70 MPH AND ALMOST GOT IN AN ACCIDENT THANK GOD NO ONE WAS NEXT TO ME HAD TO STOP BECAUSE IT TURNED OFF COMPLETELTY BUT THIS TIME SAID TRANSMISSION ON SCREEN SO I TOOK IT TO FORD AND I EXPLAINED EVERYTHING TO THEM BECAUSE I'M SCARED I'M NOT GONNA MAKE IT HOME TO MY FAMILY AGAIN BECAUSE GOING AT 70 MPH ON FREEWAY AND ALL OF A SUDDEN CAR SHUTS DOWN IMAGINE HOW SCARED I WAS..... THE PEOPLE AT FORD CHECKED IT OUT AND TOOK IT FOR A DRIVE ON FREEWAY AND SAID IT WAS FINE NOTHING CAME UP BUT HELLO IT DOESN'T HAPPEN EVERYDAY THEY EXPLAINED THEY CHECKED OTHER FORD STORES TO SEE IF THEY HAVE HEARD OF SUCH PROBLEM AND SUPPOSEDLY IT HASN'T BUT I'M READING SOME OF THESE COMPLAINTS AND I SEE SOME ARE RELATED SO I NEED TO FIND OUT WHT TO DO BECAUSE I HONESTLY DO NOT FEEL SAFE DRIVING THIS CAR. JUST THINKING WHEN AM I GOING TO CRASH OR DIE. NOT FAIR THAT THEY DON'T WANT TO SEE THE PROBLEM SO WHAT NEEDS TO HAPPEN FOR THEM TO DO SOMETHING FOR ME TO DIE.... I DON'T EVEN LET MY WIFE DRIVE IT BECAUSE IT IS NOT SAFE..... *JS

Mileage: 8,500

I BOUGHT THE 2012 FORD FOCUS SEL ON MAY 5TH 2012. THE CAR HAS HAD BOTH FRONT STRUTS REPLACED, AT 69 MILES!! THE CAR JERKS AND REFUSES TO GO WHEN YOU GIVE IT GAS AFTER BEING COMPLETELY STOPPED, I WAS ALMOST HIT PULLING OUT ONTO A BUSY ROAD BECAUSE THE CARE WOULD NOT GO!!!! THE TRANSMISSION NEEDS TO BE REPLACED IN THIS CAR, HOWEVER GREY DANIELS FORD IN BRANDON MISSISSIPPI WILL NOT DO THAT, SO I HAVE DRIVEN THIS VEHICLE APPROXIMATELY A WEEK AND A HALF SINCE BUYING ON MAY 5TH, THE REST OF THE TIME IT HAS BEEN IN THE SHOP. FORD SHOULD HAVE TO FIX THESE VEHICLES CORRECTLY. STOP PUTTING A BANDAID ON THE PROBLEM AND FIX IT ALREADY!!!! I GUESS THEY'LL WAIT UNTIL SOMEONE GETS KILLED BECAUSE OF THEIR NEGLECT TO DO ANYTHING ABOUT THE PROBLEMS.....BUT THEN WHO KNOWS THAT MIGHT NOT EVEN GET THEIR ATTENTION. I WILL NEVER PURCHASE ANOTHER FORD VEHICLE, THAT I CAN GUARANTEE!!! *TR

Mileage: 69

NEW CAR ...... THIS HAS HAPPENED 3 TIMES SINCE DATE OF PURCHASE 5/31/12 .......... FROM A STOPPED POSITION AND ACCELERATING TO GO FORWARD THE CAR WOULD JERK FORWARD, HESITATE AS IF STALLING ....... LAST TIME IT STOPPED DEAD IN THE MIDDLE OF THE INTERSECTION .............. TOLD BY FORD TECH THIS IS DO TO THE TRANSMISSION BEING CONTROLLED BY COMPUTER CHIPS ............ CAR IS GOING IN FOR SERVICE TODAY. *TR

Mileage: 250

THE VEHICLE WAS PARKED. I STARTED IT UP AND BACKED OUT OF THE PARKING SPACE. I SHIFTED INTO DRIVE AND BEGAN MOVING FORWARD. AFTER GOING APPROXIMATELY 20 FEET THE "I" SIGN ILLUMINATED ON THE INSTRUMENT PANEL AND THE MESSAGE "STEERING MALFUNCTION, NEEDS SERVICE" CAME ON, ALONG WITH THE ALARM JINGLE. I TRIED TO STEER THE CAR OUT OF THE MIDDLE OF THE DRIVE LANE AND MANAGED TO GET IT OVER TO THE SIDE, BUT THE STEERING WAS PRACTICALLY FROZEN. I TURNED OFF THE IGNITION AND LOOKED FOR ANY OBVIOUS SIGNS OF TROUBLE, BUT COULD FIND NONE. AFTER READING THROUGH THE OWNER'S MANUAL AND CHECKING THE ENGINE COMPARTMENT, I RESTARTED THE CAR (ABOUT 20 MINUTES AFTER I SHUT IT OFF) AND NO WARNING SIGN CAME ON. I TEST DROVE IT IN THE PARKING LOT FOR A MINUTE TO SEE IF THE STEERING WOULD FUNCTION PROPERLY AND THEN DROVE HOME AND EXPERIENCED NO FURTHER PROBLEMS. I TOOK IT TO THE FORD AUTOWAY DEALERSHIP FOR INSPECTION AND THEY DIAGNOSED THE PROBLEM AS STEMMING FROM AN ABS "CORRUPTED" PROGRAM. THEY TOLD ME THE EPAS GETS IT POWER THROUGH THE ABS. THEY REBOOTED THE ABS PROGRAM AND I'VE HAD NO FURTHER PROBLEMS. *TR

Mileage: 12,126

WAS TOLD THIS CAR HAD "AUTOMATIC TRANSMISSION". AFTER A FEW HUNDRED MILES ON IT, I NOTICED THE TRANSMISSION SHIFTED SPORADICALLY AND WITH NO PREDICTION. ENGINE SHUDDERED, CAR LOST POWER AND WAS NOT SAFE TO DRIVE. THE KEY HERE IS NO PREDICTION AS TO HOW THE CAR WILL REACT WHEN UNDER ACCELERATION. TOOK TO DEALER AND WAS TOLD "THIS ISN'T AN AUTOMATIC TRANSMISSION - IT'S A COMPUTER- CONTROLLED MANUAL THAT HAS TO LEARN HOW YOU DRIVE". DEALER UPLOADED A COMPUTER UPDATE FROM FORD. THE NEXT HUNDRED MILES OF DRIVING ALMOST CAUSED NUMEROUS ACCIDENTS DUE TO LACK OF ACCELERATION AND UNEVEN PERFORMANCE. 6/4/2012 I TRIED TO MERGE INTO TRAFFIC AND CAR REFUSED TO SPEED UP. I ALMOST CAUSED A MAJOR ACCIDENT, BUT NUMEROUS DRIVERS SLAMMED ON THEIR BRAKES AND/OR SWERVED AND AVERTED MULTIPLE COLLISIONS. TOOK THE CAR TO DEALER 6/5/2012 AND TOLD THEM WHAT HAPPENED. WAS TOLD BY HEAD TECH "IT JUST HAS TO GET USED TO HOW YOU DRIVE". I TOLD HIM THERE WERE THREE DIFFERENT PEOPLE DRIVING THIS FOCUS. HE SAID WE CAN'T, BECAUSE THAT WOULD JUST END UP TOTALLY "CONFUSING" THE COMPUTER. AS THE CAR IS TOO DANGEROUS TO DRIVE, IT IS STILL AT THE DEALER. MILES ON VEHICLE ARE UNDER 800.

Mileage: 517

POOR SHIFT QUALITY 6 SPEED DUAL CLUTCH AUTOMATIC. *TR

Mileage: 6

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STOPPED AT A STOP SIGN, THE VEHICLE WAS HESITANT TO ACCELERATE AS THE CONTACT DEPRESSED THE ACCELERATOR PEDAL. AS THE VEHICLE FINALLY ACCELERATED, IT JERKED FORWARD VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY FIVE TIMES FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THERE WAS A MANUFACTURER'S RECALL FOR AN UPDATE TO THE TRANSMISSION. AFTER THE UPDATE WAS PERFORMED, THE FAILURE CONTINUED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Mileage: 200

THIS IS A ONGOING PROBLEM WITH MY FOCUS. WHEN ACCELERATING FROM A STOP THE FOCUS'S AUTOMATIC DSG TRANSMISSION (IN D) WILL QUICKLY SHIFT TO A HIGHER GEAR IN AN EFFORT TO MINIMIZE FUEL CONSUMPTION. DURING A STOPPED TURN AT A INTERSECTION THIS LEADS TO A UNSAFE CONDITION WHERE COMMANDED ACCELERATION TAKES SEVERAL SECONDS TO HAPPEN. THE PROBLEM HAPPENS LIKE THIS: THE CAR ACCELERATES AT A STOP SIGN OR PARKING LOT. THE CAR ACCELERATES TO 10-15 MILES PER HOUR. THE DRIVER LETS OFF THE GAS DURING THE "TURN" PART. THE TRANSMISSION SHIFTS TO SECOND OR A HIGHER GEAR. THE DRIVER THEN COMMANDS A LARGE ACCELERATION - SAY DUE TO ONCOMING TRAFFIC - AND NOTHING WILL HAPPEN FOR SEVERAL SECONDS. THIS IS BECAUSE THE DSG TRANSMISSION NEEDS TO SHIFT SEQUENTIALLY INTO FIRST AND THIS TAKES SEVERAL SECONDS. ALSO IT APPEARS THAT THE POWERTRAIN IS DISCONNECTED WHILE THIS SHIFTING TAKES PLACE. WHEN THE TRANSMISSION FINALLY SELECTS FIRST THE ACCELERATION CAN BE SUDDEN AND UNEXPECTED. THIS HAS HAPPENED TO ME SEVERAL TIMES AND I BELIEVE IT IS A DANGEROUS CONDITION. IT CAN BE AVOIDED BY MANUALLY SELECTING FIRST - THEN SHIFTING TO D WHEN THE TURN IS COMPLETE. *JS

Mileage: 100

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL TO REPROGRAM THE COMPUTER IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE PCM, TCM AND ABS ON MAY 21, 2012. THE CONTACT STATED THAT THE TRANSMISSION HAD CAUSED THE VEHICLE TO RUN ROUGHLY WITH A JERKING MOTION FOLLOWING THE REPAIRS. IN ADDITION, THE VEHICLE WOULD ROLL BACKWARD WHEN STOPPED ON AN INCLINE. THE VEHICLE HAD NOT BEEN TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 3,549. UPDATED 07/05/12*LJ THE CONSUMER STATED THE VEHICLE WAS RETURNED TO THE DEALER ON JUNE 5, 2012 FOR THE SAME PROBLEM. UPDATED 07/09/12 THE CONSUMER STATED THE MANUFACTURER EXTENDED THE WARRANTY. *JS

Mileage: 3,549

I JUST BOUGHT A BRAND NEW 2012 FORD FOCUS AND I NOTICED SHUDDER OR VIBRATION WHEN STARTING TO DRIVE. I LOOKED AT THE INTERNET AND FOUND A THIS A COMMON COMPLAINT AMONG FORD FOCUS OWNERS. PLEASE HELP US IN COMPELING FORD TO DO SOMETHING ABOUT THIS. *TR

Mileage: 145

TRANSMISSION SHIFTS ERRATICALLY. WILL NOT DOWN SHIFT WHEN NEEDED CAUSING LOSS OF CONTROL OF THE CAR. CAR WILL ALSO ROLL BACK WHEN YOU STOP IF ON A SLIGHT INCLINE. THERE IS A VOLUNTARY RECALL BY FORD FOR THIS PROBLEM, HOWEVER THE REMEDIES DO NOT WORK. I HAVE ALREADY HAD THESE REMEDIES PERFORMED ON MY CAR OVER A YEAR AGO. THE PROBLEMS STILL EXIST. I EXPRESSED MY CONCERNS REGARDING THESE TRANSMISSION PROBLEMS OVER A YEAR AGO BUT FORD HAS TAKEN THE STANCE AS TO IGNORE THEM. FORD HAD PRIOR KNOWLEDGE OF THESE PROBLEMS AND OTHER PROBLEMS ON THESE CARS BEFORE THEY WERE EVEN INTRODUCED TO THE PUBLIC. FORD CHOSE TO PUT SALES BEFORE CONSUMER SAFETY. THIS TRANSMISSION PROBLEM IS A SERIOUS SAFETY ISSUE, WHAT IS IT GOING TO TAKE FOR THE NHTSA FOR THEM TO MAKE THIS A INVOLUNTARY SAFETY RECALL, PEOPLE GETTING KILLED? I DO NOT FEEL SAFE DRIVING THIS CAR NEITHER SHOULD ANYONE ELSE WHO OWNS THIS CAR. *TR

Mileage: 150

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ENGINE, TRANSMISSION, DRIVE SHAFT AND ELECTRICAL SYSTEM PROBLEMS. *TGW THE CONSUMER STATED THE VEHICLE WOULD JERK FORWARD, HESITATE AND WOULD NOT GO INTO GEAR FAST ENOUGH WHEN CHANGING LANES. THE RIGHT PASSENGER POWER WINDOW WAS SLOWER THAT THE DRIVER'S SIDE, THE DOOR LOCKS WOULD NOT OPEN PROPERLY. UPDATED 05/25/12

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ENGINE, TRANSMISSION, DRIVE SHAFT AND ELECTRICAL SYSTEM PROBLEMS. *TGW THE CONSUMER STATED THE VEHICLE WOULD JERK FORWARD, HESITATE AND WOULD NOT GO INTO GEAR FAST ENOUGH WHEN CHANGING LANES. THE RIGHT PASSENGER POWER WINDOW WAS SLOWER THAT THE DRIVER'S SIDE, THE DOOR LOCKS WOULD NOT OPEN PROPERLY. UPDATED 05/25/12

MY CAR HAS BEEN HAVING ISSUES WITH THE TRANSMISSION THAT FORD INSTALLED IN THE 2012 FORD FOCUS. THE CAR SHUDDERS AND HESITATES ON TAKE OFF TO THE POINT OF IT STALLING. THE CAR HAS BEEN IN THE DEALERSHIP SIX TIMES NOW. AT THIS POINT FORD IS INSTALLING NEW CLUTCHES AND I WILL HAVE TO WAIT ANOTHER 1,000 MILES UNTIL THESE NEW CLUTCHES BRAKES IN TO SEE IF THE ISSUE PERSISTS. I HAVE READ IN FORUMS AND ARTICLES THAT IM NOT THE ONLY PERSON HAVING THESE ISSUES. PLEASE HELP IN ANY WAY YOU CAN. *TR

Mileage: 100

WHILE IN DRIVE, THE AUTO TRANSMISSION ALLOWED THE CAR TO ROLL BACKWARD AND HIT THE CAR BEHIND ME THEN LUNGED FORWARD AND HIT THE CAR IN FRONT OF ME. THE HILL WAS FAIRLY STEEP AS IT WAS AN OFF RAMP FROM FREEWAY AT STOP LIGHT. CAR HAS BEEN TO DEALER 4 TIMES FOR THIS PROBLEM BUT I AM TOLD IT IS A NORMAL CONDITION. *JS

Mileage: 7,989

ON THE DRIVE HOME FROM THE DEALERSHIP, THE DAY WE PURCHASED THIS CAR, WE WERE STOPPING AT A RED LIGHT AND IT FELT AS THOUGH THE ROAD HAD SOME UNEVEN SURFACES. TURNS OUT THAT IT WAS FROM THE CAR, THE TRANSMISSION WAS SHUTTERING AS WE CAME TO A STOP. I WAS CONCERNED BUT WE WERE LATE AND COULD NOT GO BACK TO THE DEALER. WELL THE CAR DID IT MANY TIMES AFTER THAT, SOMETIMES ON ACCELERATION AND OTHER TIMES WHILE COMING TO A STOP. IT WOULD NOT SHIFT INTO FIRST GEAR AS I ENTERED MY DRIVEWAY (IT HAS A SLIGHT INCLINE) AND IT WOULD SHUTTER ALL THE WAY UP. I TOOK THE CAR TO THE DEALER AND THEY RAN AN UPDATE FROM FORD. THIS HELPED SOME, BUT IT IS STILL SHIFTING FUNNY AND MAKING A FUNNY NOISE WHILE SHIFTING FROM FIRST TO SECOND. IT SHIFTS WAY TOO SOON AND IS GENERALLY IN THE WRONG GEAR. IF YOU NEED TO ACCELERATE TO MERGE INTO TRAFFIC THERE IS A HUGE DELAY. THE CAR SEEMS TO WAIT WAY TOO LONG BEFORE GOING DOWN INTO A GEAR THAT WILL ALLOW THIS TO NOT BE UNSAFE! I TOOK IT BACK TO THE DEALER FOR AN UNRELATED REPAIR WAS GIVEN A 2012 FOCUS AS A LOANER, THE LOANER IS PERFECT! IT EXHIBITS NONE OF THE PROBLEMS MY CAR DOES. THIS TELLS ME THIS IS NOT A NORMAL ISSUE. THE CAR IS STILL AT THE DEALER, BUT I AM SURE THE SONG AND DANCE ABOUT MY CAR IS NORMAL AND MY ISSUES ARE NORMAL ARE COMING. I AM NOT GOING TO ACCEPT THIS EXPLANATION! I NOW KNOW HOW THIS CAR SHOULD DRIVE AND MINE IS NOT DRIVING NORMAL. I RESEARCHED THIS ISSUE AND THERE ARE MANY PEOPLE DEALING WITH THIS SAME PROBLEM.THAT MEANS IT IS NOT JUST MY CAR. I WANT FORD TO ACKNOWLEDGE THAT THERE IS AN ISSUE AND FIX IT. *TR

Mileage: 56

I BOUGHT A 2012 FORD FOCUS SEDAN A COUPLE WEEKS AGO THE NEXT DAY I NOTICED SLOW JERKY SHUTTERING ACCERLERATION WHEN AT A COMPLETE STOP THEN TRYING TO ACCLERATE. I DID NOT THINK OF ANYTHING WAS WRONG UNTIL I RESEARCHED IT ONLINE FINDING SIMILAR COMPLAINTS THIS IS A PROBLEM AND NOW THE CAR IS AT THE DEALERSHIP AND THEY CURRENTLY HAVE IT. NEXT THERE IS A GRINDING NOISE WHILE DRIVING AND TURNING SOUNDS AN EXAMPLE WOULD BE METAL TO METAL ON THE BRAKES IS THE SOUND AND LAST LOOSE MIRROR WHEN LIFTING THE TAB DOWN TO LOOK AT MY DAUGHTER IN THE BACK SEAT THE WHOLE MIRROR GOES DOWN ISTEAD OF SLIGHTLY MOVING. *JS

Mileage: 315

MY FORD FOCUS SEL 2012 HAS BEEN EXPERIENCING SHUDDERING FEELINGS WHEN ACCELERATING FROM STOP. IT FEELS AS IF THE TRANSMISSION IS ABOUT TO STALL AND THEN IT KICKS BACK UP AND JOLTS MY CARS BACK AND FORTH FOR SEVERAL SECONDS BEFORE RESUMING NORMAL SPEED AFTER 10 MPH. THESE SEVERAL SECONDS ARE VITAL WHEN YOU ARE DEALING WITH FAST TRAFFIC IN CALIFORNIA OR ANYWHERE ELSE FOR THAT MATTER. THIS CREATED A DELAY IN THE ACCELERATION TIME, ALMOST CAUSING AN ACCIDENT WITH ONCOMING TRAFFIC. I HAVE CONTACT SEVERAL FORD OFFICIALS ABOUT THIS AND THEY KEEP SAYING THAT IT IS NORMAL AND THAT THERE IS A BREAK IN PERIOD. WHY WAS I NOT MADE AWARE OF THIS WHEN I PURCHASED THE CAR? THIS IS A SERIOUS SAFETY HAZARD AND FORD IS JUST EXCUSING IT UNTIL MY WARRANTY PERIOD IS UP. TWO OF MY FRIENDS BOUGHT THE SAME CAR AND IS EXPERIENCING THE SAME ISSUE. THIS IS NOT AN ISOLATED INCIDENT AND I WOULD LIKE TO SEE PROPER ACTION FROM FORD TO ADDRESS THIS ISSUE PROFESSIONALLY. *TR

Mileage: 300

TL* THE CONTACT OWNS A 2012 FORD FOCUS 5,800 MILES. THE CONTACT STATED THAT WHEN STOPPED ON A HILL AND HAVING TO RELEASE THE BRAKE THE VEHICLE ROLLS BACK WARDS. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT IT WAS NATURAL FOR THE VEHICLE TO DO THAT. THEY DID NOT OFFER ANY OTHER ASSISTANCE.

Mileage: 5,800

I HAVE EXPERIENCED SEVERAL POTENTIALLY FATAL OCCURRENCES RELATED TO LEFT FOOT BRAKING AND THE BRAKE OVER THROTTLE OVERRIDE SOFTWARE INSTALLED IN MY 2012 FORD FOCUS. WHEN BRAKING WITH THE LEFT FOOT AND IN A TURN WHILE FEATHERING THE THROTTLE WITH THE RIGHT FOOT, THE AUTOMATIC TRANSMISSION SHIFTS INTO NEUTRAL, THE ENGINE CONTINUES TO REV WITHOUT GOING INTO ANY GEAR. THIS CONDITION HAS OCCURRED NO LESS THAN 22 TIMES. THE FIRST INCIDENT HAPPENED WHILE MAKING A RIGHT HAND TURN BUT THE NEXT WAS A LEFT HAND TURN. ALTHOUGH THE SECOND INCIDENT OCCURRED CROSSING ONE LANE OF TRAFFIC, I WOULD NOT LIKE THIS CONDITION TO OCCUR CROSSING 2 OR 3 LANES OF TRAFFIC AND BECOMING A FATALITY. I AM NOT THE ONLY PERSON IN THE WORLD WHO BRAKES USING THE LEFT FOOT. NOW THAT I KNOW WHAT IS CAUSING THIS ISSUE, I CAN DUPLICATE IT EVEN BRAKING AT ANY SPEED AND IN A STRAIGHT LINE. CAR HAS BEEN TO FORD AND HAD FLASHES OF THE COMPUTER INSTALLED WITH NO CHANGE. FORD IS AWARE OF THIS PROBLEM THROUGH EMAILS FROM THE SERVICE MANAGER AT MY DEALERSHIP. THIS CONDITION CAN RESULT IN A SERIOUS AND POTENTIALLY FATAL ACCIDENT. THIS FIX FOR THE SO CALLED TOYOTA FLOOR MAT PROBLEM HAS CREATED AN EVEN MORE SERIOUS SAFETY ISSUE CAUSED BY OF ALL THINGS BRAKING WITH THE LEFT FOOT. AT THE LEAST , I SHOULD HAVE THE OPTION TO OVERRIDE THE BRAKE OVER THROTTLE PORTION OF THE SOFTWARE BY TURNING IT OFF. *TR

Mileage: 5,200

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD LUNGE FORWARD WHILE CHANGING GEARS. ALSO, WHILE THE CONTACT ATTEMPTED TO ACCELERATE WITH THE VEHICLE IN DRIVE, THE VHEICLE ACCELERATED IN REVERSE INSTEAD. THE DEALER WAS NOTIFIED AND DIAGNOSED A LEAK IN THE TRANSMISSION. THE DEALER REPAIRED THE FAILURE BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 3,000.

Mileage: 10

WHILE STOPPED BEHIND RED LIGHT ALL SCREEN SYSTEM, SYNC SYSTEM, RADIO INCLUDING SOUND SYSTEM WENT BLACK. DID NOT START OVER TILL NEXT DAY IN THE MORNING AND AS SOON AS START THE CAR ERRORS AFTER ERROR CAME UP FOR NAV SYSTEM, PHONE CONNECTION. HAD TO RESET EVERY THING. THESE ERRORS ARE COMING UP EVERY DAY. THERE WILL BE RISK OF LOSING OTHER SYSTEM INCLUDING AIR BAG, POWER STEERING, BREAK AND OTHER IMPORTANT SYSTEM WHILE THIS SYSTEM GOING OFF. TOOK THE CAR TO DEALER AND SERVICE TRAINED SPECIALIST TOLD ME THAT IS MY PHONE PROBLEM!!! AFTER LONG DRIVE WHEN TRYING TO TAKE OFF CAR IS SHAKING, THERE IS BIG SAFETY ISSUE WITH SEAT BELT. WHILE DRIVING, IF FOR ANY REASON UNLOCK THE SEAT BELT THERE WILL BE NO WARNING LIGHT OR WARNING SOUND THAT SEAT BELT IS OFF. IF CAR IS RUNNING AND LEAVE THE CAR WHEN YOU ARE BACK AND START DRIVING THERE WILL BE NO WARNING LIGHT AND SOUND THAT SEAT BELT IS NOT IN USE AND CAN DRIVE ALL YOU WANT. AFTER LONG DRIVE WHILE TRYING TO TAKE OFF CAR IS SHAKING. *TR

Mileage: 600

FAILURE CAUSED CAR TO DROP SPEED AND POWER WHILE DRIVING ON THE FREEWAY WHICH ULTIMATELY CAUSED A SAFETY ISSUE WITH FAST MOVING TRAFFIC. FORD CODE P0850:62-28-IPC. *TR

Mileage: 7,897

I BOUGHT THIS CAR FORD FOCUS SE 2012 IN JULY 2011 AND THE DAY AFTER THAT I FELT AND HEARD WEIRD NOISES AND VIBRATION WHEN AUTOMATIC TRANSMISSION CHANGED GEARS. I WENT TO THE DEALER AND I WAS TOLD THAT THE CAR WAS OPERATING WITHIN FORD SPECIFICATION SO IT WAS NORMAL AND AFTER A FEW MILES IT WILL DESAPEAR. IT CONTINUE GETTING WORSE. AT 2500 MILES I WENT TO THE DEALER AGAIN BUT THEY SAID AGAIN THAT THE CAR WAS OPERATING WITHIN FORD SPECIFICATION. AT 6500 MILES THE WEIRD NOISES AND VIBRATION WERE STILL THERE AND SERVICE ENGINE LIGHT TURNED ON SUDDENLY AND THE GEARS DIDN'T SHIFT. THE CAR WAS TOWED TO THE DEALER AND THEY TOLD ME THAT THE COMPUTER DIDN'T RECORD ANY ERROR OR PROBLEM AND THAT THE CAR WAS OPERATING WITHIN FORD SPECIFICATIONS. AFTER SOME DELAY THEY CHANGED THE DUAL CLUTCH IN THE TRANSMISSION BUT IT WAS WORSE. AT THAT TIME THE CAR HAD THE SAME WEIRD NOISES AND VIBRATIONS AND SHAKES A LOT WHILE IDLING. I APPLIED LEMON LAW AND AN INDEPENDENT MECHANIC TESTED THE CAR AND SAW AND FELT THE PROBLEM. I WENT TO THE ARBITRATION IN BETTER BUSINESS BUREAU AND THEY TESTED THE CAR TOO AND SAW AND FELT THE PROBLEM. THE PERSON FROM FORD DIDN'T GO TO THE ARBITRATION, THEY WERE ON THE PHONE. I WON THE CASE AND THIS NEXT MONDAY FEBRUARY 6, 2012 I HAVE TO GO TO THE DEALER TO RECEIVE MY MONEY BACK AND RETURN THE CAR. I LIVE IN FLORIDA AND I APPLIED LEMON LAW IN THIS CAR. THIS FORD FOCUS SE 2012 IS A LEMON CAR. ABOUT THE SEAT BELT PROBLEM, WHEN I'M DRIVING, IF I UNBUCKLE THE SEAT BELT, THE WARNING LIGHT DOESN'T LIGHT ON UNTIL ABOUT 1 MILE LATER. ALSO AFTER I FIRST START THE CAR, IF I WAIT FOR ABOUT 10 MINUTES WITH THE SEAT BELT UNBUCKLED, THE WARNING LIGHT TURN OF AND IF I DRIVE THE CAR WITH THE SEAT BELT UNBUCKLED, WARNING LIGHT DOESN'T LIGHT ON FOR ABOUT 1 MILE. I THINK THIS IS A SAFETY PROBLEM TOO. GBYA :) *KB

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL AND THE VEHICLE LOST POWER AND BEGAN JERKING ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPROGRAMMED THE ELECTRONIC COMPUTER FOR THE TRANSMISSION BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 8,500.

Mileage: 1

AT BETWEEN 8000 - 9000 MILES ON THE ODOMETER, CAR STARTED HAVING TRANSMISSION PROBLEMS. WHEN ACCELERATING FROM A STOP, CAR WOULD REACH APPROX. 8 MPH AND INSTEAD OF SHIFTING UP TO NEXT GEAR, WENT INTO NEUTRAL FOR 3-5 SECONDS, THEN PROCEEDED TO UPSHIFT AND TAKE OFF AT A LURCH. THE CHECK ENGINE LIGHT CAME ON AND WHEN I STOPPED, THE REVERSE GEAR WAS ALSO LIKE BEING IN NEUTRAL. NOW IT IS SEVERAL MONTHS LATER, THE CAR HAS HAD THE TRANSMISSION REPLACED BY FORD ( HAS SPENT NEARLY 10 WEEKS AT FORD SERVICE). SINCE THE REPLACEMENT TRANSMISSION, THE CAR DOESN'T "FALL OUT OF GEAR", BUT NOW WHEN STOPPING AND STARTING THE CAR FEELS LIKE IT IS GOING TO STALL OUT. THIS BEHAVIOR IS DISCONCERTING GIVEN THE HISTORY OF "FALLING OUT OF GEAR" WHEN TRYING TO ACCELERATE AND MERGE IN TO TRAFFIC. I FEEL THIS VEHICLE IS A SAFETY HAZARD. *TR

Mileage: 9,000

I PURCHASED A 2012 FORD FOCUS HATCH. AS SOON AS WE DROVE THE CAR WE NOTICED THE DIFFERENCE IN THE TRANSMISSION. THE SALES MAN SAID HE DIDN'T FEEL IT AND THAT THE CAR HAD TO LEARN OUR DRIVING HABITS. DON'T THINK A CAR LEARNS 2 DIFFERENT DRIVING HABITS AS THERE ARE 2 OF US DRIVING IT. BUT AT LOW SPEEDS EITHER ACCELERATING OR DECELERATING THE CAR SHUTTERS AND SHIMMIES WAY TOO MUCH FOR OUR COMFORT. IT SEEMS THIS IS AN ELECTRONIC PROBLEM BUT WE THOUGHT WE'D BRING IT IN TO HAVE A TRAINED TECH LOOK AT IT. THE FIRST ATTEMPT WAS A NEW MODULE AND THAT SHOULD FIX IT.... IT DIDN'T... SO IN A SECOND TIME FOR A REMAPPING OF THE COMPUTER...DIDN'T HELP. ....IN FOR A THIRD TIME AND THE TECH SAYS FORD IS NOT ALLOWING ANY FIXES ON THIS CAR... WE HAVE TO WAIT! REALLY? WAIT? I BOUGHT A BRAND NEW $21,000 CAR...... AN AUTOMATIC CAR! I BEEN TOLD IT HAS TO LEARN HOW I DRIVE... I'VE BEEN TOLD IT NEEDS BROKE IN...IT HAS 5000 MILES ON IT NOW HOW LONG DOES IT TAKE TO BREAK IN? I'M TOLD THAT IT'S AS IF I AM DRIVING A MANUAL AND THIS IS NORMAL.........HELLO!!!!! NOT A MANUAL. I'M TOLD THIS IS JUST HOW THIS TRANSMISSION REACTS... AND ALONG WITH THE SHUTTERING IS THE HESITATION UPON ACCELERATING THAT COULD COST ME MY LIFE ON A BUSY HIGHWAY............... THE REMOTE KEY LOCK HAS CONFUSION ISSUES. IT DOESN'T ALWAYS RECOGNIZE THE SIGNAL AND IT HAS TO BE OPENED OR LOCKED MANUALLY. ALL I WANT IS A FIX AND IF THERE IS NO FIX I WANT TO BE ABLE TO IMPLEMENT THE LEMON LAW ON THIS CAR........ I EXPECTED MORE FROM FORD FOR MY 30 PLUS YEARS OF LOYALTY. AFTER ALL ISN'T THAT WHAT HAS KEPT FORD GOING? ALL OF US LOYAL CUSTOMERS THAT STAYED WITH THEM THRU THE HARD TIMES? MY FAMILY HAS BOUGHT OVER $100,000 IN NEW FORD CARS AND TRUCKS AND PLENTY OF USED ONES AS WELL. I REALLY AM SAD THAT FORD HASN'T STEPPED UP ON THIS ONE AND I AM SO SURE I AM NOT ALONE. LISTEN FORD EXECS..... WE ARE PAYING ATTENTION!!! THANK YOU! *TR

Mileage: 650

AFTER A WEEK OF PURCHASING OUR BRAND NEW FOCUS STARTED NOTICING THE AUTOMATIC TRANNY SURGES AND SLIPS. LIKE ITS BUCKING FEELING. SOMETIMES IT SURGES ALMOST HARD ENOUGH TO PUT YOU ON THE DASH. KINDA SCARY IN TRAFFIC. CAR HAS ONLY 4500 MILES ON IT AND NOW HAS ELECTRICAL PROBLEMS IN DASH AND UPON GOING DOWN THE ROAD YOU WILL VIBRATIONS LIKE A BENT AXEL OR WORN BEARING. ITS A NEW CAR!!!!!!! *TR

Mileage: 2,500

WHENEVER ACCELERATING FROM A STOP THERE IS A SHUDDER IN THE POWER TRAIN AS IF THE CAR IS GOING TO STALL. AFTER SHIFTING INTO SECOND GEAR THE CARS MOVES AND SHIFTS SMOOTHER. POSSIBLY DANGEROUS ESPECIALLY WHEN PULLING INTO HIGH SPEED TRAFFIC FROM A STOP. *TT

Mileage: 80

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKED, HE ATTEMPTED TO SHIFT FROM PARK TO DRIVE AND THE VEHICLE JERKED BACKWARD. THERE WAS ALSO A GRINDING NOISE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE TECHNICIAN ALSO STATED THAT THE FAILURES WERE NORMAL AND WOULD STOP OVER TIME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20.

Mileage: 20

WE BOUGHT OUR FOCUS EARLIER THIS YEAR AND IMMEDIATLEY NOTICED STUMBLING ON ACCELERATION AND ROUGH IDLING. THE CAR FEELS LIKE IT'S GOING TO STALL WHEN IT TAKING OFF FROM A STOP OR WHEN MAKING HARD ACCELERATIONS. WE TOOK THE CAR TO THE DEALER THE FIRST WEEK OF OWNERSHIP TO HAVE THIS LOOKED AT, BUT FORD TOLD US IT NEEDED TO BREAK IN AND THAT THERE WERE NO ERROR CODES WHEN THEY RAN A DIAGNOSITC. THE PROBELM HAS NEVER BEEN FIXED ALTHOUGH THE SYMPTOMS WERE CONFIRMED BY THE SHOP FOREMAN. THE SECOND TIME WE TOOK THE CAR IN AS THE SHUDDERING WAS WORSE, THE DEALER HAD IT FOR OVER 30 DAYS AND PUT 700 MILES ON THE CAR TO NO AVAIL. WE HAVE ALL THE PAPERWORK DOCUMENTING THEIR TESTING AND THE DATES THEY HAVE HAD THE VEHICLE. A REP FROM FORD CAME OUT TO TAKE A LOOK AT THE CAR AS WELL DURING THIS TIME, AND ONCE AGAIN TOLD THEM THIS WAS NORMAL AND WOULD GO AWAY. WE NOW HAVE ABOUT 2300 MILES ON THE CAR AND IT IS ONLY GETTING WORSE. WE HAVE FILED A CLAIM THROUGH FORD MOTOR COMPANY FOR A BUY BACK ON THE CAR DUE TO SAFETY CONCERNS BUT WE WERE DENIED AS OF TODAY, AND ALSO TOLD THAT THE CAR DOES NOT QUALIFY AS A LEMON IN THE STATE OF CALIFORNIA. THEY HAVE SET US UP FOR ANOTHER APPOINTMENT TO GO BACK TO THE DEALER AND SEE WHAT THEY CAN DO. BEFORE FILING ANY COMPLAINTS, WE DID RESEARCH TO SEE IF OTHERS WERE HAVING A SIMIALR ISSUE. THERE ARE MULTIPLE FORUMS OF PEOPLE HAVING THESE SAME ISSUES (THE BEST SITE TO VISIT IS FOCUSFANATICS.COM). UPON READING ABOUT EVERYONE ELSES TROUBLES, NO ONE SEEMS TO HAVE GOTTEN A RESOLUTION AND WE FEEL THAT THIS NEXT APPOINTMENT WE HAVE SET IS REALLY A WASTE OF TIME. SEEMS THAT FORD IS SWEEPING THE PROBLEM UNDER THE RUG AND HAS NO SOLUTION FOR THIS ISSUE. IN CONCLUSION, WE DO LOVE THE WAY THE CAR LOOKS, RIDES, AND ALL THE GREAT AMENITIES FORD HAS PUT IN IT'S VEHICLES BUT THIS IS A DEFINETE SAFETY ISSUE THAT IS NOT BEING ADDRESSED AT ALL BY FORD MOTOR COMPANY. *TR

Mileage: 200

THIS VEHICLE HAS SOME SCARY AND SOMETIMES DANGEROUS TRANSMISSION ISSUES. IT'S NOT LIKE A NORMAL AUTOMATIC WITH A TORQUE CONVERTER, SO SOME ROUGHNESS IS EXPECTED. BUT, THIS CAR OFTEN GRINDS GEARS, SLIPS, GRABS AND LUNGES, AND ALSO ROLLS BACK ON INCLINES. I HAVE NEARLY BEEN IN SEVERAL ACCIDENTS WHEN I HAVE TRIED TO ACCELERATE INTO AN INTERSECTION AND THE VEHICLE DOESN'T RESPOND TO THE ACCELERATOR BEING DEPRESSED COMPLETELY TO THE FLOOR. IT SOMETIMES ACTS AS IF YOU ARE TRYING TO START FROM A STOP IN 3RD OR 4TH GEAR. FORD MOTORS HAS CONTINUALLY SAID THESE PROBLEMS ARE NORMAL AND THE VEHICLE NEEDS SOME BREAK-IN TIME. WELL, THIS VEHICLE NOW HAS OVER 6,000 MILES. I DON'T THINK IT'S GOING TO GET BETTER. IF I GET INTO AN ACCIDENT BECAUSE OF THIS, THERE ARE GOING TO BE SOME SERIOUS PROBLEMS TO HANDLE WITH FORD. I KNOW I'M NOT ALONE IN THESE PROBLEMS. I HAVE BEEN ON FORUMS WITH MANY PEOPLE HAVING THE SAME ISSUES. *TR

Mileage: 180

WE PURCHASED THIS CAR ON 08/19/2011 AND THE NEXT DAY WHILE TAKING OFF FROM A STOP SIGN THE CAR WOULD SHUDDER, I DO NOT HAVE THIS ISSUE WHEN THE TRANSMISSION IS COLD BUT IN STOP AND GO DRIVING AND NORMAL CITY DRIVING AFTER IT HAS WARMED UP. ALSO WHEN YOU DEPRESS THE ACCELERATOR FROM A STOP THE VEHICLE WILL GO FOR A SECOND THEN HAVE A NICE SIZED FLAT SPOT SO EVEN THE PEOPLE IN THE CAR WILL GO FORWARD AS IF THE BRAKES WERE COMING ON. I TOOK THE VEHICLE TO THE DEALER AND THE TECH DROVE IT AND VERIFIED THAT IT DID HAVE THIS ISSUE. THEY CONTACTED FORD AND FORD STATED THAT IT WAS NORMAL AND TOLD THEM TO DO NOTHING. I COMPLAINED TO FORD CUSTOMER SERVICE AND ALL THE LADY HAD TO SAY WAS THAT IT IS NORMAL. ALSO FORD HAD STATED THAT THESE ARE ISOLATED INCIDENTS, IF THEY ARE INDEED ISOLATED THEN THEY CANNOT BE CONSIDERED NORMAL BUT RATHER A DEFECT THAT FORD DOES NOT WANT TO ADDRESS. I WAS TOLD THAT THE CLUTCHES REQUIRE A BREAK-IN BUT FORD DOES NOT STATE ANY BREAK-IN PROCEDURE THAT PERTAINS JUST TO THE CLUTCHES OTHER THEN THE NORMAL 1000 MILE BREAK-IN FOR THE VEHICLE IN GENERAL. I AND OTHERS I HAVE COMMUNICATED WITH ALL HAVE THESE ISSUES AFTER THE 1000 MILE BREAK-IN AND FEEL IT IS BOTH A SAFETY ISSUE AND A MECHANICAL DEFECT FROM FORD THAT WOULD COST TO MUCH TO REPAIR SO THEY CLAIM IT IS NORMAL. *KB

Mileage: 20

WE PURCHASED THIS CAR ON 08/19/2011 AND THE NEXT DAY WHILE TAKING OFF FROM A STOP SIGN THE CAR WOULD SHUDDER, I DO NOT HAVE THIS ISSUE WHEN THE TRANSMISSION IS COLD BUT IN STOP AND GO DRIVING AND NORMAL CITY DRIVING AFTER IT HAS WARMED UP. ALSO WHEN YOU DEPRESS THE ACCELERATOR FROM A STOP THE VEHICLE WILL GO FOR A SECOND THEN HAVE A NICE SIZED FLAT SPOT SO EVEN THE PEOPLE IN THE CAR WILL GO FORWARD AS IF THE BRAKES WERE COMING ON. I TOOK THE VEHICLE TO THE DEALER AND THE TECH DROVE IT AND VERIFIED THAT IT DID HAVE THIS ISSUE. THEY CONTACTED FORD AND FORD STATED THAT IT WAS NORMAL AND TOLD THEM TO DO NOTHING. I COMPLAINED TO FORD CUSTOMER SERVICE AND ALL THE LADY HAD TO SAY WAS THAT IT IS NORMAL. ALSO FORD HAD STATED THAT THESE ARE ISOLATED INCIDENTS, IF THEY ARE INDEED ISOLATED THEN THEY CANNOT BE CONSIDERED NORMAL BUT RATHER A DEFECT THAT FORD DOES NOT WANT TO ADDRESS. I WAS TOLD THAT THE CLUTCHES REQUIRE A BREAK-IN BUT FORD DOES NOT STATE ANY BREAK-IN PROCEDURE THAT PERTAINS JUST TO THE CLUTCHES OTHER THEN THE NORMAL 1000 MILE BREAK-IN FOR THE VEHICLE IN GENERAL. I AND OTHERS I HAVE COMMUNICATED WITH ALL HAVE THESE ISSUES AFTER THE 1000 MILE BREAK-IN AND FEEL IT IS BOTH A SAFETY ISSUE AND A MECHANICAL DEFECT FROM FORD THAT WOULD COST TO MUCH TO REPAIR SO THEY CLAIM IT IS NORMAL. *KB

Mileage: 20

I WAS DRIVING AND STUCK IN TRAFFIC. GOING SLOW, 5-10MPH, THE CAR STARTED SHIFTING REALLY STRANGE, NOT MOVING WHEN INITIALLY ACCELERATING AND THEN JERKING FROM FIRST TO SECOND GEAR. MY DESTINATION WAS 3 BLOCKS AHEAD OF ME SO I STAYED ON ROUTE AND PARKED WHEN I ARRIVED. AS I GOT BACK INTO THE CAR IT WOULDN'T START. I MANAGED TO GET THE CAR TO START AFTER "MESSING" WITH THE AUTO SHIFTER AND LEAVING THE CAR IN NUETRAL. ONCE STARTED THE CAR WOULD NOT GO INTO GEAR, OR MOVE WHEN PLACED INTO D, R OR L. I SHUT THE CAR DOWN AND IT WOULD NOT START AGAIN AFTER THAT. THE TRANSMISSION CONTROL MODULE (TCM) IS WHAT TH EDEALER TOLD ME HAD FAILED. IT TOOK A SOLID 7 DAYS TO GET MY CAR BACK. THE FIRST COUPLE OF DAYS WERE SPENT TRYING TO FIGURE OUT WHAT WENT WRONG. THE CAR HAS ALWAYS SHIFTED STRANGE AND CONTINUES TO SHIFT STRANGE TO THIS DAY. THE PROBLEM WAS FIXED BUT I THINK IT IS JUST A MATTER OF TIME BEFORE IT FAILS AGAIN. *TT

Mileage: 1,300