2012 FORD FOCUS Steering Problems

Steering system failure light came on and the Rack and pinion failed with no warning while I was driving on the highway at 75mph and the steering wheel locked up almost causing a potential fatal accident.

the car runs without power when shifted to drive gear. It is sluggish trying to speed up. Took to Ford Dealers on a recall with that is suppose to take care of it..nothing seems to have changed. I am not sure anything was done. trans makes a rough sound starting..

I was driving to drop my fiancé off at work when the "Steering fault, Service now" warning came on. Went home, parked the car. Start it up to go pick him up later, the wheel locked and "Steering loss, stop safely" warning came on. I just recently had my car inspected and had two new lower ball joints replaced. The one employee said my cars steering was working fine, and it was driving okay with no issues until today. Same thing just happened. You can't turn the wheel.

Experienced abrupt electrical steering motor failure. Power steering remains inoperable and available for inspection. Occurred during normal driving without warning, and effort required to manually steer was too much for my wife necessitating an emergency stop to avoid collision with oncoming traffic while trying to execute a routine turn putting us and the other vehicle in danger of an offset collision. This appears to be a known issue in FORD steering units but has only been addressed in Fusion models as a recall. The component has yet to be inspected as Ford will not pay for the repair despite the obvious ongoing safety issue, the vehicle will remain off the road for now in the hopes a recall is issued.

The Power Steering shut down suddenly while I was driving it. I am [XXX], and certainly did NOT have the power to turn the wheel like it needed. If there had been fast moving traffic at that time, I could have been hit and severely injured, Why hasn't this been recalled yet? The problem has been confirmed by an independent service center. I had to go there when my power steering intermittently came back on because it was only 6 blocks away from my house and I didn't dare try to drive it to a ford dealer which was 12 miles away. I'm not positive about the light coming on, but I believe I saw a circle with an "i" inside of it I was too stressed to notice completely, when I was trying to control my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power steering light intermittently comes on and vehicles looses power steering. Upon turning vehicle off then back on power steering will come back on. Can't get it to act up long enough for mechanic to diagnose. Only a matter of time before an accident happens. There are hundreds of complaints online about this same issue. Ford has issued some recalls but not on my particular VIN...

Since I have had this vehicle, the message " steering assist fault" for my electronic steering has been popping up in the dash screen since as far back as 2016 when there were recalls on the Ford fusion. However, a simple fix would be to turn off the engine and restart the vehicle, and it was go away, only to return a few weeks, or a month later. I repeated the same steps. Now, it has gone out completely, a few months ago. Back then, they told me it would cost about $800, now they are saying $2500. It has occurred various times going back to 2016 until currently, which it is out. Keep in mind, this message has appeared since 2016 and I believe I have contacted you all, who told me that only the Ford Fusion, which has the same exact electrical steering system, went out and that the recall only covered the Ford Fusions models.

During some Christmas shopping within the past few weeks, my cars power steering went out completely with no warning or sounds to repair or seek assistance. Not only was my life in danger, but the safety of others in the vehicles surrounding me. I couldn't even turn my wheel if I tried. There have been other instances in other cars where I could strong arm the wheel and be ok, but there was absolutely nothing I could do about turning the wheel whatsoever! When my dad came with power steering fluid, we discovered that these cars don't even have a reservoir for power steering fluid and that this was more than likely a battery or module issue or worse the power steering pump. This is ridiculous that there is no service light or warning that the power steering is going out or losing power. Ford should fix this because it seems like this is an ongoing issue with Fords in general

Received Steering Assist Fault message. Vehicle has lost power steering ability without warning causing a safety issue

The contact owns a 2012 Ford Focus. The contact stated that while driving and exceeding 25 MPH, the steering wheel was seized. The vehicle was driven to an independent mechanic, and the contact was informed that the power steering needed to be replaced. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

Mileage: 90,000

the car steering wheel first said steering fault and then after parking and less than 10 minutes, car hood was still warm, after car turned back on it said steering loss stop safely. this is after over $1300 in repairs and new tires went into the car, same day with less than 2 hours of servicing. The steering wheel in the car can no longer move at all. Not sure what to do at this point. After a few hours of research learned this was a common issue but there has been no recall. Car no longer worth the money or time. Ford used to be reputable but now it has gone down the drain even Ford mechanics don't know what to think or do.This needs to be addressed and fixed.

I was traveling on a Highway on my way home and as I was turning in a curve at around 40 mph all of a sudden a message came up on my dash that steering assist fault which I didn’t know at the time I was to busy trying not to wreck my steering wheel locked In place coming out of the curve which put me in to the other lane of travel and eventually into a ditch and and thank god not into another vehicle, if there is not some kind of safety recall or major issue that should be a recall the governor or someone should address this immediately I was lucky I did not die. 1. So the system that failed is steering assist fault & yes it is available for inspection. 2 my safety and anyone else that was traveling in oncoming lanes life was in serious risk. 3 the problem is still there can’t get the steering to move to take it anywhere safely. 4 No it has not been inspected by anyone other than my brother to tow it home for me. 5 There was no warning lamps or malfunctions or symptoms at all until the incident happened the steering locked up I heard a tone and when I finally came to a stop these words where on the center dash display. Steering Assist Fault Service required.

My son was driving vehicle to work when the power steering assist failure light came on and the steering became difficult. He was in traffic and this could have very easily caused and accident as the car is now very hard to steer. Have not had it looked at yet because from what I have seen the cost to repair is well over $2000 and I don't have that kind of money laying around.

My power steering went out so my rack and pinion needed replaced and my car is only at 85,000 miles. This is a manufacturer error on ford's part and would like it to be looked into.

While driving vehicle power steering went completely out and warning message displayed. Control of car was difficult due to know power steering. No prior problems with steering before. have not had problem diagnosed as mechanics are all booked weeks out.

I had just came home after driving on the interstate to and from a family event. I wasn’t home but approximately 15 minutes and got an emergency call about a death in my immediate family. I started my car and the steering wheel wouldn’t move! It still didn’t move if you put it in gear! It was totally disabled and I was thankful that this didn’t happen while driving. Especially on the interstate. I had several children with me on that trip, whom along with myself, could have been severely injured or killed! I later found out that Ford recalled the 2012 Ford Fusion, but not the 2012 Ford Focus for the exact same steering loss issue. This should be against the law and Ford needs to be held accountable for this issue for the Ford Focus as well!

The contact owns a 2012 Ford Focus. The contact stated that on two separate occasions, the power steering assist failed with the "Service Power Steering Now" message displayed. The contact's husband used excessive force to drive the vehicle to a dealer where he was informed that the steering rack needed to be replaced. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 52,000.

Mileage: 52,000

It was a fateful day on June 16th, 2020 when our lives took an unexpected turn. Engaged in a peaceful drive, cruising at a steady 60mph with the assistance of the trusty cruise control, we were abruptly jolted towards the left, instantly relinquishing any grasp of control we had over our vehicle causing us to loose control and wreck our car in a corn field. Reason for mechanical failure unknown

Power steering went out after a repair to the transmission control module.

On April 29, 2023 our 2012 Ford Focus SE with a 5 speed manual transmission indicated a dashboard warning stating the power steering assist was inoperable. Steering was still able to be done manually, but with much greater input required, especially at low speeds. Being a manual transmission, this is especially problematic as steering regularly has to be performed one handed. Fortunately this incident did not occur while driving, but reviewing many other similar complaints on the NHSTA website, as well as seaching '2012 Ford Focus steering issues' online, it is evident that this loss of assist CAN and HAS occurred to others when the vehicle was in motion. This poses a serious safety risk to not only the driver, but others on the road as well. This is an issue known to Ford Motor Company as they issued a recall (15S18) for similar problems on other Ford vehicles, but not the Focus. I am requesting the NHTSA investigate this situation and take action to compel Ford to fix the Focus as well under a recall to prevent similar situations from causing potential injury or death. I encourage one of your investigators to try driving one of these vehicles without the power assist to see just how dangerous it is, especially in low speed maneuvers. This car is primarily used by my son for his commuting to and from college. He is the one that first saw the warning. I am very thankful this did not happen while he was in motion. I will be contacting my dealer on Monday May 1, 2023 to start the diagnosis/repair process.

The contact owns a 2012 Ford Focus. The contact stated while driving 50 MPH, the instrument panel lights were dimly illuminated, the horn was inoperable, and the radio was not functioning properly. The contact stated that the steering assists warning light was illuminated. The contact was able to drive to her residence. The contact stated on March 8, 2023, the steering wheel seized. The contact turned off and restarted the vehicle and was able to steer to the right and park in a nearby parking lot. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the steering rack to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.

The contact owns a 2012 Ford Focus. The contact stated while driving 30-35 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The contact was able to veer across a parking lot. The contact stated after investigating the failure online, she turned off the vehicle for a moment. The contact then restarted the vehicle while turning the steering wheel and the vehicle responded as needed; however, the failure reoccurred increasingly while driving. The message "Loss of Power Steering Assist" was displayed. The vehicle was towed to an independent mechanic, where it was diagnosed that the electronic power steering rack and pinion and outer tie rod needed to be replaced. The contact related the failure to Ford Campaign Number: 15S08. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

Mileage: 50,000

Power steering will go out intermittently. Known safety defect by Ford but they still have not issued a recall.

electric power steering works intermitently at low speed not safe when having to make turns or change lanes.

Power steering stopped working while driving at 65 miles per hour and wheel locked almost causing an accident. Power steering malfunction

The contact owns a 2012 Ford Focus. The contact stated while driving 15 MPH, the vehicle lost power steering functionality. The contact was able to pull over safely. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the Electronic Stability Programme (ESP) needed to be replaced. The manufacturer was not contacted. The failure mileage was 75,000.

Mileage: 75,000

Electric power steering assist failed. Vehicle currently has no power steering. Problem confirmed by dealer who says steering rack needs replacement. Fairly common issue per online complaints. Ford issued recall on other models but not the Focus.

The power steering quits working and has no power assist when driving down the road. You are not able to turn the vehicle at all and even get it off the road to a safe spot on the side of the road. It goes out even when trying to turn a corner and it starts to go head on into traffic putting other drives at rick of being hit by a car I can’t control.

A couple weeks ago leaving work a warning light came on that the power steering assist was disabled/malfunctioning, to have it serviced. It became prohibitively difficult to steer my car. I called AAA and had it towed to an independent service center. They reported that the steering module, essentially the computer brain for the steering, has failed. The repair is overwhelmingly expensive, and I haven’t pursued it due to the crippling cost. When I proceeded to drive the car home, the light was off, and it drove fine. One of the shops I spoke with said this could happen, but it would come back unpredictably, and intermittently until it just won’t be drivable. I’m just glad it was in a safe spot when this failure occurred. Reports I’ve been reading online have scared me with drivers being on the freeway when this component fails, nearly causing accidents in some cases. This seems like a serious safety issue, and certainly not a ‘wear and tear’ issue of daily use. The shop reported the repair would cost $2400 before taxes. I bought this car used for $5000 last year, and so far have had to put in a whole new front end, replace the cooling/ heating reservoir system. So throwing in that much more money into it is having a very negative impact on my livelihood. Other drivers report this issue occurring at anywhere from 60,000 miles to 150,000 miles. My car is at 128,000 miles.

The contact owns a 2012 Ford Focus. The contact stated that while starting the vehicle, the steering wheel locked and she was unable to steer the steering wheel on three occasions. The warning letter "I "was illuminated. The local dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.

Mileage: 60,000

When starting the car, the message displays "steering assist fault. Service required". The entire power assistance is not functional. The car can be manually steered under heavy effort. This issue came and went multiple times. Some times, the steering system started to work and all was good. Other times, there was no recovery. The last time the issue occured was while driving down the road. The message appeared and the power assist was gone. It has not come back online. It did not cause an accident as I was able to manually force the steering to do what I needed to exit the road safely. It appears reading online that the only recourse is to replace the entier system requiring the removal of the rack and pinon and the front assembly sub frame. Estimate costs are over $3000 and it must be done at Ford as it needs software to work correctly. This does not seem reasonable for a car with only 120,000 miles on it.

Power Steering Assist Failure warning appeared on dashboard and steering became extremely difficult. Frightened my pregnant daughter to tears.

I bought my car from a Ford dealership about 2 years ago and on 2 occassions now i have had problems with my power steering. First time i started my car after work and a steering assist fault message illuminated on the dash and the power steering was near impossible to turn. I was not able to drive the vehicle and had it towed to my mechanic who also found the power steering difficult to turn the next morning and it ran a code for him of steering malfunction. He said he thought the rack and pinion needed replacing and stated that only Ford could do it as it would need to be reprogramed by them as it is electric. So i had the car towed to Ford and they were unable. To diagnose it. A week later upon starting my car to head to work the sane steering assist fault message came on my dash so I turned off my car and started it again after reading online how common this problem is with this make of car and how that remedies it in the beginning. Car was able to start but i had it taken again to Ford as i am scared of it going out while driving or getting stranded agaun somewhere without power steering and so far Ford can still not diagnose it. This is really frustrating as it is a huge safety issue. I no longer feel safe driving my car. I get anxiety about being in an accident or getting stranded again late at night with my car. And i read it costs almost 3000 tp fix. This should ne recalled. I only have had this car about 2 years and i will never buy feom ford again. If i could afford a new car i would get rid of it because it is not a safe car. So upsetting Ford will not do a recall. It is way to hard for a woman to try to drive this car with power steering loss. Someone will be injured before Ford cares.

Power steering assist fault code pops up everytime I turn on my car, my steering wheel is completely locked, only have had car for 6 months dont have the money to replace rack and pinion which costs so much there should be a recall on this considering so many people have complained about this exact steering issue. My car was parked and running when I lost my power steering

The power steering assist failure warning came on and then went away after turning the vehicle off. The same issue came back the day after, with it being completely unsafe to drive the vehicle on the road. Turning the wheel is very difficult, and this problem has been commonly reported by others with the 2012 Ford Focus, yet no recalls have been issued. The car has not been inspected as of today, but others have reported up to $2600 of repair costs for this issue. Previous to this incident, the car did not have any other warning lights or other symptoms of dysfunction.

On engine startup the power steering doesn't function and there is a power steering assist warning. The fault is rectified by turning the engine off and on. I'm concerned that the problem may occur while driving.

Electronic power steering failed. My daughter almost lost control of the vehicle. If she had been driving on the highway, an accident would have killed her! The loss of power steering is a reoccurring problem with this vehicle. A simple internet search reveals the problem is common. Issue a recall before more people are hurt.

Car has 122k miles. At the end of August 2021, the electronic power steering failed while my son was driving home from work, making the car difficult to steer while driving. The car displayed a notification of power steering failure. The dealer has had the car for two weeks, they confirmed a complete failure in the electronic power steering module. The dealer said they have to replace the entire steering rack at a cost up to $2500. I see this similar failure has led to a recall on the same year Ford Fusion, but not on the Ford Focus. Clearly this has to be a manufacturer defect. 900 complaints in NHTSA for this issue and no recall issued.

The contact owns a 2012 Ford Focus. The contact stated that while driving approximately 20-25 MPH, the steering wheel was stiff and difficult to be turned. The contact was able to drive to his residence. The vehicle was towed to the dealer and diagnosed as power steering failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000. The VIN was unavailable.

Mileage: 112,000

Power steering was intermittent starting in 2014, usually on hot days or when driving for an extended period of time. By intermittent, I mean it would have power assist, then none, while driving with only a dash indicator "i". Finally, in 2016 the power steering utterly failed. Ford was unable to diagnose the issue if the car was not currently in the failed state. Ford wants the entire electronic power steering module replaced. Forums have indicated this is a known deficiency in heat-shielding the electronics within the module and failures while driving could lead to accidents and death.

The contact owns a 2012 Ford Focus. The contact stated while attempting to start the vehicle, the steering wheel failed to operate properly. The vehicle was turned off and restarted and the steering wheel resumed normal operation. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The dealer was contacted, and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The vehicle was not repaired. The contact stated that the failure recurred twenty times. The contact felt it was unsafe to drive the vehicle. The manufacturer was notified of the failure and provided the contact with a case number. The failure mileage was approximately 104,000

Mileage: 104,000

This has happened 5 times and good thing it hasn’t happened while driving or that could cause a bad accident. The steering assist light has come on when I’m sitting in my driveway and start my car and when I turn the wheel it won’t move it’s locked. so I’ve shut off my car and restart it and then the wheel will turn. I see this is a problem for many people this is definitely not safe and should be recalled.

I started having a lot of issues with balance and the vehicle bouncing while driving. I replaced the inner and outer tie rods. Suddenly, on the way to get an alignment, I got a warning on my screen that stated “STEERING LOSS STOP SAFELY”. I was told by a mechanic that the electronic rack and pinion needed replaced. Doing research on this problem, I find that this is actually an extremely common issue with this year make and model. The vehicle had to be towed back to my residence costing me $125! If I had not been an experienced driver, this could have been a very deadly situation as I was traveling at 65mph at the time that I lost steering.

Electric Steering Assist light came on and off a few times over the past 2 weeks. As of this writing it is on permanently and steering the vehicle is now done without power assist. As a man I am able to drive but the rest of my family and wife are no longer able to operate the vehicle as to the difficulty in turning the wheel.

The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed, the steering wheel ceased, and the vehicle was difficult to steer. The contact pulled over and restarted the vehicle however, the steering wheel was locked. The vehicle was towed to the dealer and diagnosed as power steering motor failure. The dealer replaced the power steering rack. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The failure mileage was 66,103.

Mileage: 66,103

The contact owns a 2012 Ford Focus. The contact stated while attempting to reverse out of a parking space, the steering wheel ceased. The contact was unaware if there was a warning light illuminated. The contact cruised slowly in reverse out of the parking space but continued experiencing the failure while she drove to the used car dealer. The contact stated that the used car dealer took the vehicle to the local dealer and the local dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

The power steering electric assist failed when pulling into cross-traffic, narrowing avoiding broadside high-speed collusion. Have intermittantly expereinced power steering failure at vehicle start in the past, but never during vehicle operation in traffic. It is a known issue with several Ford vehicles in the 2011-2013 range, but Focus has been excluded from recalls addressing this issue.

Driving 40 MPH around a curvy mountainous road the Power Steering suddenly stopped working making steering almost impossible thankfully there was a pull off spot straight ahead or I would have been in a major accident.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED AT START-UP. THE CONTACT WOULD RESTART THE VEHICLE AND THE VEHICLE WOULD RESUME NORMAL OPERATION. RECENTLY, THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESUME NORMAL OPERATION AFTER THE WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO STEER THE VEHICLE ONCE THE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000. Consumer stated steering was replaced.

Mileage: 128,000

STEERING AND HILL ASSIST LIGHT CAME ON WHEN WARMING UP THE CAR. WENT TO LEAVE THE PARKING SPOT AND THE CAR WAS EXTREMELY HARD TO TURN IN BOTH DIRECTIONS. SHUTTING THE CAR OFF AND RE STARTING TEMPORARILY RESOLVED THE ISSUE FOR A FEW DAYS AT FIRST! BUT IT CAME BACK AND DID THE SAME THING. THIS OCCURRED AGAIN WHILE DRIVING ON HIGHWAY 200 @80MPH CAUSING ME TO ALMOST LEAVE MY LANE AND HIT A MINI VAN! THE CAR HAS BEEN PARKED FOR ABOUT 4 MONTHS NOW AND ONLY USED FOR VERY SHORT TRIPS IN TOWN (1 MILE OR LESS!) THIS IS A WELL KNOWN AND DOCUMENTED ISSUE THAT FORD IS REFUSING TO ISSUE A RECALL FOR! JUST ANOTHER CORPORATION NOT CARING ABOUT THEIR CONSUMERS! ISSUE A RECALL ALREADY!

Mileage: 134,000

VEHICLE STEERING ASSIST FAILED AS I WAS MAKING A TURN AT APPROXIMATELY 20 MPH. STEERING THE VEHICLE BECAME EXTREMELY DIFFICULT. VEHICLE WAS PARKED AND TURNED OFF THEN RESTARTED. POWER RETURNED AFTER RESTART.

Mileage: 91,200

THE VEHICLE WAS IN MOTION DRIVING ON EXPRESSWAY AND THE POWER STEERING WENT OUT. I HAD MY TWO GRANDCHILDREN IN THE VEHICLE. I HAD A VERY HARD TIME GETTING THE VEHICLE OVER ON THE SIDE OF THE HIGHWAY. ALL FORD 2012 VEHICLES WERE RECALLED FOR THIS PROBLEM EXCEPT THE FOCUS.

Mileage: 50,000

AT RANDOM TIMES I RECEIVE THE 'STEERING ASSIST FAULT' NOTICE AND CAN'T STEER. I TURN THE KEY OFF, TRY AGAIN AND IT DRIVES LIKE NORMAL. I TOOK IT TO THE DEALER ONCE, BUT THERE IS NO DTC CODE TO TELL THEM WHAT TO DO, SO NOTHING HAS BEEN DONE. TODAY WAS THE FIRST TIME IT HAPPENED TWICE IN ONE DAY. THE FIRST TIME TODAY WAS WHILE BACKING OUT OF A PARKING SPACE LIKE ALL THE OTHER TIMES, BUT THEN A FEW HOURS LATER SOMETHING NEW HAPPENED AND IT WENT OUT WHILE GOING FORWARD AND PULLING AWAY FROM A RESIDENTIAL CURB. LUCKILY THERE WAS NO TRAFFIC AND I ONLY MOVED A FEW FEET AWAY FROM THE CURB. I RESTARTED IT AGAIN AND IT DROVE LIKE NORMAL.

Mileage: 73,900

WE HAVE BEEN HAVING PROBLEMS WITH THE POWER STEERING FAILING TWICE ON THE HIGHWAY AND 3 TIMES UPON START UP. THIS SCARED THE LIFE OUT OF US ON THE HIGHWAY. FORTUNATELY TRAFFIC WAS LITE AND WE SAFELY MAKE IT ACROSS ALL TRAFFIC LANES TO THE SHOULDER. AFTER RESTARTING THE CAR IT OPERATED NORMALLY? THE INTERNET NOTED SIMILAR EVENTS BUT NO SAFETY RECALLS. THE MOST RECENT INCIDENT HAPPENED IN MY DRIVEWAY. UPON STARTING THE SAFETY SYSTEM INDICATED A (POWER STEERING ASSIST FAILURE). I HAD IT TOWED TO MY MECHANIC AND WAS TOLD THAT THE RACK AND PINION MODULE HAD FAILED AND THE ENTIRE RACK AND PINION NEEDED TO BE REPLACED AT THE TUNE OF $2'500 DOLLARS. I WOULD MAKE THE ASSUMPTION JUST THE FACT THIS HAPPENED DRIVING AT HIGHWAY SPEEDS WOULD AT LEAST INITIATE AN INVESIGATION. THIS IS 2012 VEHICLE AND STARTED WHILE STILL UNDER WARRANTY BUT NO FAULT CODE WAS EVER PRESENTED TO THE REPAIR TECHNICIAN THERE FOR APPARENTLY NOTHING COULD BE REPAIRED OR REPLACED. I BELIEVE FOR SAFETY REASONS, AND CONCERN FOR OTHERS THIS SHOULD BE LOOKED INTO

Mileage: 67,000

I STARTED MY CAR THIS MORNING TO WARM UP, I LIVE IN MAINE, SO AFTER 10 MINUTES I WANT TO GO TO WORK AND MY POWER STEERING WAS OFF , I COULDN'T TURN THE STEERING WHEEL EASILY LIKE NORMAL AND THE CAR WAS RUNNING. GOOD THING IT DIDN'T HAPPENED LATER TONIGHT ON HOCKEY 🏒 PRACTICE WITH MY SON. IT'S VERY BIG SAFETY ISSUE. PLEASE ADVISE. THANKS.

MY CAR WAS DRIVING PERFECTLY FINE, THEN OUT OF NOWHERE I GOT AN ERROR SAYING MY STEERING ASSIST WAS MESSED UP. I PULLED INTO A PARKING LOT BECAUSE MY STEERING WHEEL STARTED TO LOCK ON THE HIGHWAY. I TURNED MY CAR OFF, AND WHEN I TURNED IT BACK ON I GOT AN ERROR STATING THAT THERE WAS A "STEERING LOSS" AND TO "STOP SAFELY." MY STEERING WHEEL IS COMPLETELY LOCKED OUT OF NOWHERE AND IS UNABLE TO DRIVE WITH VIRTUALLY NO WARNING OR ERROR MESSAGE PRIOR TO TODAY. I LOOKED UP TO SEE IF OTHERS HAVE HAD THIS ISSUE AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THE FORD FOCUS WITH THIS EXACT ISSUE. FORD HAS IGNORED THIS ISSUE FOR YEARS AND NEEDS TO MAKE A SAFETY RECALL FOR AN ERROR THAT WAS MADE ON THEIR END INSTEAD OF CAUSING PEOPLE TO PAY THOUSANDS OUT OF POCKET FOR AN ERROR THAT WAS MADE BY THE DEALER.

Mileage: 75,000

WOW!!!! 874 PLUS COMPLAINTS FILED ON THE STEERING I'M LOST FOR WORDS WHEN OR WHAT IS IT GOING TO TAKE PEOPLE NHTSA .. YA I TOLD FORD AND THE DEALER WHAT I FELT AND I CAN PROMISE YOU I GOT MY POINT ACROSS NOTHING WILL EVER BE DONE BECAUSE FORD HAS SOME SMACK AND PEOPLE BELIVE IT EVEN OR GOVERNMENT . I SPOKE WITH A ENGINEER IN DETROIT AND WAS LIKE TALKING TO A BRICK WALL .I FIXED MY STEERING FAULT AND FOUND SEVERAL FACTORS TO BLAME I WILL TELL YOU LOOK INTO A SOFTWARE CALLED FORSCAN IF YOU HAVE ISSUES AND IF YOU ARE LUCKY AND HAVE NOT GET A BETTER HEAT SHIELD MADE THAT TISSUE THIN TIN THAT IS ON TOP THE RACK AND 5 POINTS OF GROUND TO PAINT REDO GRIND PAINT OFF AND USE THAT RED COATING ALSO A GROUND ON ALUMINUM DAAAAAAAA MOVE IT

Mileage: 65,000

WHILE DRIVING HOME LAST NIGHT JUST AFTER EXITING THE HIGHWAY, MY STEERING WHEEL SUDDENLY BECAME STIFF AS IF IT WAS LOCKED. POWER STEERING FAULT LIGHT CAME ON. I HAD TO USE ALL MY MIGHT TO KEEP IT IN A STRAIGHT LINE JUST SO I CAN MAKE IT HOME.

Mileage: 150,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS GIRLFRIEND WAS DRIVING AT LOW SPEEDS IN A PARKING LOT, THE ELECTRIC POWER STEERING FAILED AS THE POWER STEERING FAULTY WARNING LIGHT ILLUMINATED. THE CONTACT LOST POWER STEERING ASSIST AND CRASHED INTO ANOTHER VEHICLE'S REAR THAT WAS PARKED. NO INJURIES WERE SUSTAINED. NO AIR BAGS DEPLOYED. NO POLICE REPORT WAS FILED. NO MEDICAL ATTENTION WAS CONTACTED. NO DAMAGES WERE MADE TO THE CONTACTS VEHICLE. NHTSA ACTION NUMBER: PE13031(ELECTRICAL SYSTEM) WAS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER NO RECALL WAS MADE TO DETERMINE VIN INFORMATION. THE VEHICLE WAS SEEN AT AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE RACK IN PINON NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER EL CAJON FORD (1595 E MAIN ST, EL CAJON, CA 92021(619) 579-8888) WAS CONTACTED AND INFORMED THE CONTACT TO SPEAK WITH FORD MANUFACTURER TO DISCUSS OPTIONS FOR REPAIR. THE FAILURE MILEAGE WAS 96,000.

Mileage: 96,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT OF A PARKING LOT, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT TURNED AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. PARKWAY FORD (2104 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, (877) 836-4271) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 143,292.

Mileage: 143,292

THE ELECTRIC POWER STEERING QUIT WORKING, MAKING IT ALMOST IMPOSSIBLE TO STEER.

Mileage: 105,000

STEERING POWER ASSIST MALFUNCTION WHEN I PUT KEY IN IGNITION AND ATTEMPTED TO EXIT A PARKING LOT, VEHICLE VERY HARD TO TURN STEERING WHEEL IN EITHER DIRECTION.

Mileage: 137,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE PARKED, THE VEHICLE WAS STARTED HOWEVER, THE STEERING SEIZED AND LOCKED IN PLACE. THE CONTACT STATED THAT IT WAS DIFFICULT TO TURN THE STEERING WHEEL. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

POWER STEERING TURNS OFF PERIODICALLY AT STARTUP. ONE DAY, IT SIMPLY CEASED TO WORK ON STARTUP. MY CAR WAS STATIONARY. IN MY DRIVEWAY.

Mileage: 91,430

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE POWER STEERING FEATURE WAS INOPERABLE. AFTER RESTARTING THE VEHICLE, THE VEHICLE PERFORMED AS DESIGNED. THE CONTACT STATED WHILE PULLING INTO THE DRIVEWAY AND TURNING, THE STEERING WHEEL WAS LOOSE. THE CONTACT STATED THE STEERING ASSIST FAULT MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO BOKAN FORD (2 FRANKLIN PARK W #1, ST ALBANS CITY, VT 05478, (802) 524-7343) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

MY 2012 FORD FOCUS WITH LESS THAN 49,000 MILES LOST POWER STEERING ON NOVEMBER 9, 2020. NO POWER STEERING AT ALL. LUCKILY, I WAS DRIVING STRAIGHT AT ABOUT 20MPH ON MY OWN STREET WHEN THIS HAPPENED SO I COULD TURN IT AROUND AND GO HOME. (ABOUT 300 FEET OR SO.) I CALLED THE FORD DEALERSHIP WHERE I BOUGHT IT AND THEY QUOTED ME A PRICE OF ABOUT $2100 TO REPAIR IT BUT SAID SINCE IT WAS NO LONGER UNDER WARRANTY THEN I WOULD PAY THE ENTIRE BILL. I TOOK IT TO ANOTHER REPAIR SHOP (TUFFY AUTOMOTIVE) AND HAD IT REPAIRED FOR $2119.74. THE REPAIR CONSISTED OF THE ENTIRE RACK AND PINION UNIT BEING REPLACE, A COMPUTER REPROGRAM AND AN ALIGNMENT.

Mileage: 48,602

FORD FOCUS FAMOUS STEERING ASSIST FAULT ,LIGHT ON NO STEERING AND U3000 CODES WELL IM ASE CERTIFIED RETIRED AND FORD IS YANKING CUSTOMERS AND DEALERSHIPS LIE .FOR A BRIEF MOMENT YOU MAY ASLO HAVE A HIDDEN CODE U140 ,RUNNING SCAN SHOWS MALFUNTION LIGHT DEACTIVATED NOT SURE IF THIS IS TIED TO REFLASHING ECM OR SOME COVER UP I WILL FIND WHAT WAS DONE . THE CODE U3000 FORD SAYS DIFFERANT AFTER INVESTIGATING THE ENTIRE CAR GROUNDS ,GROUNDS TO ALUMINUM,SOME SHIELD TO PROTECT THE PSCM WHAT ,,,,THAT WILL BE FIXED MY WAY IT ALL COMES TO HEAT AND VOLTAGE ALSO MANY HOURS OF SEARCHING AND CALLING MODULE BUILDERS MINE WAS A U3300:53 DEACTIVATED PERIOD DEAD NO GOOD ,ALL THE SAME AND THE UNITS ARE ON THE FUSIONS AS WELL . I DEALT WITH DEALERSHIP JUST WIPE MY NOSE IS ALL ON AND OFF THE ASSIST FAIL HAPPENED MANY TIMES AND AS CLOSE AS THE PSCM IS TO THE HOT ,HOT PIPE I CAN SEE HEAT AND THE PUMP POORLY BUILT . SITTING IN A PARKING LOT FOR DOCTORAND COME OUT AND ASSIST STAYED ON NO CYCLE WOULD FIX . ANYONE WITH MECHANIC SKILLS DOWNLOAD FORSCAN RUN TEST BUT SAVE YOUR PROFILE TRUST ME ALSO LOOK UP AS BUILT CALIBRATIONS AND MAY WANT LOOK AT ETIS.FORD .... RECALLS THAT DEALERSHIP FAILED TO FIX GOOD LUCK

Mileage: 78,500

I WAS TRYING TO LEAVE WORK AND WHEN I STARTED MY CAR AN ERROR MESSAGE APPEARED. THE MESSAGE SIGNALED 'STEERING ASSIST MALFUNCTION. CHECK HANDBOOK' THE WHEEL WAS TOO STIFF FOR ME TO MOVE. THE CAR WAS STATIONARY IN A PARKING LOT. I AM REALLY THANKFUL THAT IT DID NOT HAPPEN WHILE I WAS DRIVING BECAUSE IT WOULD HAVE CREATED A SAFETY HAZARD. THE ERROR MESSAGE TURNED OFF AND CAR WAS ABLE TO BE DRIVEN HOME WITHOUT INCIDENT. I HAVE NOT DRIVEN IT SINCE BECAUSE THE MESSAGE COMES AND GOES WITHOUT ANY INDICATION. THE WHEEL LOCKS UP WHEN THE MESSAGE APPEARS. THE CAR HAS 54,475 MILES. IT IS REALLY DISAPPOINTING HOW MANY PROBLEMS I HAVE ENCOUNTERED.

Mileage: 54,475

STEERING ASSIST FAULT AND WHEEL KEEPS LOCKING UP

Mileage: 121,000

I HAVE HAD A STEERING ASSIST DEFAULT PROBLEM FOR WITH MY 2012 FOCUS. THEY RECALLED 2013-2018 FOCUSES BUT NOT MY YEAR.WHEN I WOULD START IT THE STEERING ASSIST DEFAULT WOULD SHOW ON MY DASH, IT WOULD BEEP AND IT WAS HARD TO TURN THE WHEEL. I WAS TOLD BY AUTONATION FORD THE RECALL INCLUDED EVERY YEAR OF THE SYSTEM EXCEPT MINE AND JUST TO TURN IT OFF AND BACK ON AGAIN AND THIS WAS WORKING UNTIL LAST MONTH. I WENT TO A LARRY MILLER FORD DEALER AND THEY WANTED $2400 TO REPLACE IT AND CONFIRMED MY YEAR GOT SKIPPED ON THE RECALL. MY 2012 FOCUS HAS THE SAME STEERING SYSTEM AND PROBLEM AS THE 2013-2018. MY YEAR WAS UNLAWFULLY CHEATED OUT OF THE RECALL! I HAVE NO POWER STEERING AND HAVE TO DRIVE WITH MANUAL STEERING NOW! AND I HAD TO PAY $145 ON 10/21/2020 TO FIND OUT IT WOULD COST ME $2400 TO FIX IT BEACUSE THE RECALL WASN'T GOOD FOR MY 2012 ONLY 2013-2018!

Mileage: 106,000

WHILE DRIVING AROUND 45 MPH ON CO. RD. 1, I CAME TO AN S CURVE. I MADE THE LEFT TURN AND I STARTED TO MAKE THE RIGHT TURN THE DASH FLASHED A WARNING "STEERING ASSIST MALFUNCTION". THEN THE STEERING LOCKED UP, I WASN'T ABLE TO MAKE THE TURN, I WAS DRIVING WITH MY 3 CHILDREN IN THE CAR. MY 13 YEAR OLD IN THE FRONT PASSENGER SEAT LOOKING DEAD ON AT AN APPROACHING VEHIVLE AS WE SHOT THROUGH THE OPPOSITE LANE. BY THE GRACE OF GOD AND THE QUICK REACTIONS OF THE DRIVER, THE HUGE DODGE 2500 WAS ABLE TO TURN AWAY FROM MY VEHICLE AND WE BOTH ENDED UP IN YARDS ON OPPOSITE SIDES OF THE COUNTY ROAD. MY CHILD COULD HAVE EASILY LOST HER LIFE OR BEEN SEVERELY INJURED. THATS THE MOST TRAUMATIZING OF THE MANY RECENT OCCURANCES. MOST OF WHICH ONLY CONSIST OF TRYING TO TURN INTO PARKING SPACES AND WHEN TURNING FROM STOP SIGNS AND I'M ABLE TO QUICKLY STOP I JUST HAVE TO WORK HARDER TO TURN.

Mileage: 200,000

WARNING READOUT STEERING ASSIST FAILURE. STEERING LOCKED UP. COULD NOT TURN THE STEERING WHEEL. EXTREME SAFETY RISK. FORD KNOWS OF OTHER FORD FOCUS CARS WITH THE SAME PROBLEM AND REFUSES TO PAY FOR THE REPAIRS VIA RECALL. THIS IS THE SECOND REPORT I HAVE MADE ON THIS VEHICLE.

Mileage: 81,869

MY 16-YEAR-OLD DAUGHTER WAS DRIVING THE VEHICLE WHEN IT LOST ALL POWER STEERING. FORTUNATELY, SHE WAS NOT MOVING AT A HIGH RATE OF SPEED AND WAS ABLE TO DRIVE THE CAR HOME. THE MECHANIC SAID THAT THE STEERING SYSTEM HAD COMPLETELY FAILED AND THE COST TO REPAIR IT WOULD BE $2,500. HE SAID THERE ARE NUMEROUS COMPLAINTS ABOUT FORD'S ELECTRIC RACK AND PINION STEERING SYSTEM, HOWEVER THEY REFUSE TO TAKE RESPONSIBILITY. I CALLED FORD'S CUSTOMER SERVICE, AND EVEN THOUGH THEY WERE AWARE OF THE ISSUES WITH THE ELECTRIC STEERING SYSTEM, THEY WOULD NOT COVER THE REPAIR. I HAVE OWNED 5 FORD EXPLORERS AND 1 FORD CAR, BUT THEY COULD NOT CARE LESS. I WILL NEVER BUY A FORD AGAIN.

Mileage: 98,000

THE VEHICLE CODE STEERING ASSIST FAULT SERVICE REQUIRED SHOWED UP AND MY VEHICLE STOPPED WORKING (WOULD NOT TURN) IN THE MIDDLE OF A ON COMING PARKING LOT ON A HILL, I UNDERSTAND THERE BASED TO PREVIOUS COMMUNICATION THAT THE IS A ISSUE, WILL THERE BE A RECALL FOR THIS , CAN THE DEALER HELP ,

Mileage: 115,030

DRIVING MY CAR A LIGHT CAME ON AND I HAD NO POWER STEERING. IT WAS SO DANGEROUS TO BE ABLE TO PULL OVER. COME TO FIND OUT THERE HAS BEEN NUMEROUS SERVICE BULLETINS ON THIS. I HAS NO CHOICE BUT TO GET RACK AND PINION FIXED AT THE COST OF $1495. PLEASE DO A RECALL THIS IS VERY DANGEROUS. I HAD MY DISABLE SON IN THE CAR AT 45 PER HOUR,WHEN THE STEERING WENT PLEASE

STEERING ISN'T WORKING. I SEE THAT FUSION HAS RECALL BUT CAN'T FIND ONE FOR FOCUS. THIS CAR HAS HAD SO MANY ISSUES AND RECALLS. THIS STEERING ISSUE SEEMS TO BE A PROBLEM AND SHOULD BE ON RECALL TOO.

Mileage: 12,000

THIS IS GETTING OUT OF CONTROL HOW FORD CAN SELL CARS WITH FAULTS AND BAD PARTS AND GET AWAY WITH IT LIKE THE TRANSMISSION ISSUE AND THE ISSUE WITH THE STEERING FAULT THAT HAS THE CUSTOMER FORK OUT OVER 2 GRAND BECAUSE ITS ALL ONE UNIT BUT THEY DID A RECALL ON THE FUSION AND A FEW OTHERS SOMETHING TELLS ME THEY ALSO KNOW ABOUT THE FOCUS MINE IS A 2012 LESS THEN 70 K ON THE CAR AND HAVE HAD IN THE DEALERSHIP SEVERAL TIMES FOR BOTH ISSUES AND THEY SAY NOTHING IS WRONG WE DID A SOFTWARE FLASH MY GUESS THEY DIDN'T EVEN DO THAT ..SOMEONE NEEDS TO STEP UP AND FORCE A RECALL ON THE FOCUS I'M HAVING THE CODE COME UP EVERYDAY JUST MATTER OF TIME BEFORE I GET IN A WRECK OVER THE STEERING THIS HAS HAPPENED IN MOTION TWICE AND EVERYDAY PARKED BEFORE STARTING IT TAKES SEVERAL TIMES TURNING THE KEY OFF AND ON BEFORE FAULT GOES AWAY IN THE DASH

Mileage: 70,000

RECEIVED A MESSAGE OF POWER STEERING ASSISTT FAILURE THEN WHEEL WOULD NOT TURN AND GOT VERY HARD I WAS ALMOST IN AN ACCIDENT . IT WAS IN MOTION ON THE HIGHWAY

Mileage: 161,000

I WAS DRIVING ON THE INTERSTATE GOING 70MPH AND MY POWER STEERING WENT OUT ON THE DASH STEERING ASSIST FAULT POPPED UP ON MY DASH. I FORTUNATELY WAS ABLE TO PULL OFF THE INTERSTATE WITH OUT A ACCIDENT OCCURRING. IT WAS THE SCARIEST EVENT THAT HAS EVER HAPPENED TO ME AND MY CHILDREN. THIS STEERING FAULT COULD HAVE SERIOUSLY INJURED MY FAMILY OR SOMEONE ELSE. AND THEIR IS NO ACTIVE RECALL BUT THIS IS A COMMON PROBLEM IN THE 2012 FOCUS I SEE ONLINE. I HAVE A INVOICE FROM FIRESTONE THAT IT WILL BE 2,531.50 TO REPAIR POWER STEERING RACK AND PINION ASSEMBLY. FORD SHOULD BE HELD RESPONSIBLE FOR THIS AND PUTTING MY FAMILY AND OTHERS IN DANGER AND THE REPAIR.

Mileage: 114,000

THIS IS ABOUT RECALL 18S32 FUEL TANK DEFORMATION RECALL I HAD THIS CAR IN THE DEALERSHIP SEVERAL TIMES AND MY OPINION THIS DEALERSHIP IS USELESS I RUN MY VIN ON THIS SITE AND SHOWS THIS RECALL HAS NOT BEEN FIXED I ALSO HAVE ANOTHER ISSUE THAT SEEMS IS BEING LOOKED AT BY FMCSA THE STEERING FAULT AND THE STEERING GOING OUT I PERSONALLY HAD A CLOSE CALL WHEN THE STEERING WENT OUT AND ALMOST CAUSED A WRECK

Mileage: 70,000

3 TIMES, NOW; WHEN I BACKED OUT OF A PARKING SPOT AND ATTEMPTED TO TURN LEFT AND PULL FORWARD, THE STEERING LOCKED UP FOR A FEW SECONDS AND THEN SUDDENLY RELEASED. REASON IS UNKNOWN.

I TURNED ON THE CAR (STATIONARY) IN MY PARKING LOT AND A WARNING LIGHT CAME UP ON DISPLAY STATING "STEERING ASSIST FAULT - SERVICE REQUIRED." THE STEERING WHEEL WAS DIFFICULT TO MOVE WITH CAR UNDER 5 MPH. I TURNED OFF THE CAR AND TRIED AGAIN. THE WARNING LIGHT IMMEDIATELY CAME ON AGAIN AND SAME ISSUE WAS OBSERVED. THE CAR IS CURRENTLY INOPERABLE AS IT CAN NOT BE SAFELY MOVED FROM A SMALL PARKING SPOT.

Mileage: 95,000

POWER STEERING RACK GONE BAD AT 89,000 MILES.

Mileage: 89,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE VEHICLE BECAME DIFFICULT TO STEER WHILE DRIVING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF DUNN BENSON (1700 W. CUMBERLAND ST, DUNN, NC 28334), AND WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE (PSCM) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000.

Mileage: 168,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED ALONG WITH A LOSS OF POWER STEERING. THE CONTACT CONTACTED THE DEALER (SUNLAND FORD ADDRESS: 15330 PALMDALE RD, VICTORVILLE, CA 92392 PHONE: (760) 241-7751) WHO WAS ABLE TO SET AN APPOINTMENT 2 WEEKS OUT, HOWEVER, THE CONTACT HAD NOT HAD THE VEHICLE OFFICIALLY DIAGNOSED. THE VEHICLE WAS NOT REPAIRED, THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

Mileage: 117,000

INTERMITTENT, NOW CONSTANT EPAS (ELECTRONIC POWER ASSISTED STEERING) FAILURE. MY 20 YEAR OLD DAUGHTER WENT TO EAT WITH FRIENDS AFTER WORK AND WHEN SHE TRIED TO LEAVE TO COME HOME (AFTER MIDNIGHT), SHE FOUND THAT THE EPAS HAD FAILED. SHE DID MANAGE TO DRIVE THE VEHICLE HOME SINCE TRAFFIC WAS LIGHT, AND LUCKILY, THE EPAS DID NOT FAIL WHILE SHE WAS DRIVING OR IN HEAVY TRAFFIC. WITHOUT THE EPAS WORKING, THE STEERING WHEEL IS VERY HARD TO TURN WHEN THE VEHICLE IS IN MOTION AND NEARLY IMPOSSIBLE TO TURN WHILE STATIONARY.

Mileage: 102,797

DURING NORMAL DRIVING CONDITIONS IN THE CITY I LIVE IN, MY POWER STEERING SUDDENLY WENT OUT. AT FIRST I THOUGHT THAT MY ENGINE HAD STALLED, BUT THEN I REALIZED THE MOTOR WAS STILL ON. MY FORD FOCUS SUDDENLY LOST IT POWER STEERING FUNCTION WHILE I WAS DRIVING IT. (VERY SCARY) AN ENGINE WARNING LIGHT WAS DISPLAYING (STEERING ASSIST). I DROVE HOME TO SEE IF I COULD READ UP IN THE INTERNET TO SEE IF I COULD SELF DIAGNOSIS THE PROBLEM. SOME VIDEO INDICATED IT WAS A FUSE. (OTHERS INDICATED COMMON PROBLEM WITH THIS VEHICLE) I CHECKED MY FUSES IN RELATIONSHIP TO THE STEERING. THERE ARE OKAY. I TOOK MY VEHICLE TO A CERTIFIED AUTO MECHANIC SHOP TO SEE IF THEY CAN HELP ME. THEY COULD NOT, IN FACT THEY WERE CAUGHT AT SURPRISE THAT THIS WAS A NON-FLUID STEERING SYSTEM.(NO OIL REQUIRED) THEY RECOMMENDED I GO TO ANOTHER SHOP, BUT THE RESULTS WERE THE SAME. THE DIAGNOSIS IS REPLACE THE ENTIRE RACK & PINION SYSTEM. ACCORDING TO THE INTERNET THIS IS A COMMON ISSUE WITH FORD FOCUS AND FORD FUSION AS WELL AS LINCOLN'S. IF THIS IS IN FACT AN ISSUE WITH FORD VEHICLES PLEASE CONSIDER A RECALL FOR THIS PROBLEM. I CAN NOT PROVIDE ANY PHOTOS BECAUSE THE ISSUE IS INTERNAL, UNDER THE VEHICLE.

Mileage: 88,770

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE. THE MECHANIC PERFORMED A DIAGNOSTIC TEST AND INFORMED THE CONTACT THAT POWER STEERING MODULE NEEDED TO BE REPLACED. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. GENGRAS FORD (225 NEW BRITAIN AVE, PLAINVILLE, CT 06062, (860)793-8885) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,091.

Mileage: 61,091

POWER STEERING LOCKED UP WHILE DRIVING. WAS GOING ABOUT 45MPH WHEN IT INITIALLY HAPPENED. LUCKILY WAS ONLY A SHORT DISTANCE FROM HOME WHEN THIS OCCURRED. NO DAMAGE TO CAR OR INJURY RESULTED FROM THIS INCIDENT.

Mileage: 110,000

I HAD JUST PUT THE CAR INTO REVERSE AND THE STEERING ASSIST CAME UP AS A MALFUNCTION AND THE CAR WOULD NOT MOVE AND THE STEERING WHEEL WOULD NOT MOVE. THROUGH AN INTERNET SEARCH I HAVE FOUND THIS A MAJOR SAFETY ISSUE WITH VERY HIGH REPAIR COSTS THAT NEEDS TO BE ADDRESSED BY THE FORD MOTOR COMPANY.

Mileage: 116,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TURNED OFF; RESTARTED AND DRIVEN TO HIS DESTINATION. THE FAILURE RECURRED TWICE AT START-UP. THE VEHICLE WAS TAKEN TO MURPHY FORD LOCATED AT 3310 TOWNSHIP LINE RD, CHESTER, PA 19013, (610) 494-8800, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,277.*DT*LN*JB

Mileage: 140,277

ENTIRE POWER STEERING CONTROL MODULE NEEDS TO BE REPLACED. I'VE LOST POWER STEERING MULTIPLE TIMES ALMOST CAUSING A COLLISION AND NOW CANNOT CUT THE WHEEL TO THE RIGHT WITH LOSING POWER STEERING.

Mileage: 134,000

STEERING ASSIST FAULT FAILURE. WHEEL WILL NOT WORK THE WHEEL IS EXTREMELY HARD TO MOVE. CAR WAS STATIONARY IN MY PARKING LOT AT HOME, BUT WILL NOT WORK. IT HAS DONE THIS WHILE ON A HIGHWAY AS WELL, THE STEERING ASSIST FAULT OR FAILURE CAME ON AND I HAD ALL I COULD TO PULL OVER BECAUSE THE WHEEL WAS EXTREMELY HARD TO MOVE. USED CAR DEALER DID NOT INFORM ME OF THIS ISSUE WHEN I BOUGHT IT IN FEBRUARY 2020.

Mileage: 77,786

POWER STEERING FAULT AT START UP WOULD APPEAR THEN GO AWAY BUT NOW VEHICLE NO LONGER HAS POWER STEERING AT ALL. SEEMS TO BE A PROBLEM WITH OTHER FORD CARS OF THE SAME DATE RANGE (FUSION, FLEX LINCOLN MKS & MKT, MKZ, MERCURY MILAN)

Mileage: 60,000

ELECTRIC POWER ASSIST STEERING TOTAL FAILURE. NEEDED TO REPLACE ENTIRE STEERING RACK. VEHICLE WAS FORTUNATELY STATIONARY AT THE TIME. FAULT WAS FOUND TO BE IN THE MODULE UNIT. VEHICLE BECOMES VERY DIFFICULT TO STEER AND WOULD BE UNSAFE IF IT OCCURRED WHILE IN MOTION. *TR

Mileage: 160,000

SATURDAY MORNING WENT TO THE STORE. GOT BACK IN MY CAR TURN THE CAR ON PUT THE CAR IN REVERSE AND ALL OF A SUDDEN THE STEERING WILL GOT HARD TO TURN. I CHECK MY DASH AND IT SAID STEERING MALFUNCTION NEED ASSISTANCE. PUT THE CAR BACK IN DRIVE AND PUT THE CAR BACK IN THE PARKING SPOT. TURN THE CAR OFF TURN IT BACK ON THE STEERING WENT BACK TO NORMAL. PULL OUT OF THE PARK SPOT AND AS I PUT MY FOOT ON THE GAS PEDAL THE STEERING MALFUNCTION NEED ASSISTANCE WENT BACK ON. AM CONCERN FOR MY SAFETY AND THE SAFETY OF OTHER AS WELL. *TR

Mileage: 125,469

THE TRANSMISSION SHUTTERS AND SHAKES VERY FREQUENTLY. VEHICLE ALSO PERIODICALLY WILL ALMOST STALL WHILE DRIVING. OVERALL THE VEHICLE JUST FEELS INCREDIBLY UNSAFE AND UNRELIABLE WHILE OPERATING. *TR

Mileage: 99,000

THE ELECTRIC POWER ASSIST STEERING STOPPED WORKING SUDDENLY WHILE DRIVING. MY VEHICLE ONLY HAS 49K MILES. IT DID THIS MANY TIMES IN THE PAST. THE ADVICE I GOT FROM THE DEALER WAS TO TURN THE VEHICLE OFF AND RESTART. THAT WORKED IN THE PAST, BUT THIS TIME THERE IS A WARNING MESSAGE ON THE DASH. I CALLED THE DEALER AND FOLLOWED UP WITH THEIR OFFER TO LOAD NEW SOFTWARE. THEY TOLD ME TO BRING IT IN. I DID. I ALSO RESEARCHED THE TOPIC AND SEE THAT FORD RECALLED OTHER MAKES FOR THIS PROBLEM. THE DEALER SAID THE WHOLE STEERING RACK AND PINION HAS TO BE REPLACED, BUT IT IS JUST THE ELECTRIC MOTOR THAT IS BAD, JUST LIKE THE RECALL. THIS IS TOTALLY UNSAFE TO DRIVE. I HAVE COMPLAINED TO THE DEALER MANY TIMES, BUT THEY NEVER HELPED. *TR

Mileage: 49,475

STEERING ASSIST MESSAGE POPPED UP AND STEERING WHEEL LOCKED UP AT THE SAME TIME. THE CAR WAS PARKED ON THE STREET. *TR

THE STEERING ASSIST FAILURE HAS BEEN COMING ON FOR SEVERAL MONTHS WHEN I START MY CAR AND I CANNOT TURN THE STEERING WHEEL. I HAVE TO TURN CAR OFF AND START IT AGAIN. THERE IS A RECALL #15S18 FOR 2012 FORD FOCUS BUT FORD IS TELLING ME MY 2012 FORD FOCUS DOES NOT FALL UNDER THIS RECALL. WHY? ITS THE SAME MAKE AND MODEL. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, AND TURNING THE STEERING WHEEL IN EITHER DIRECTION, THERE WAS A CLICKING SOUND COMING FROM THE STEERING. ADDITIONALLY, ON SEVERAL OCCASIONS THE HORN FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN TO AUTO PARK FORD LOCATED AT 1825 CENTERVILLE RD, STURGIS, MI 49091, WHO INDICATED THAT THE STEERING RACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

PURCHASED MAY 2019. POWER STEERING GOES OUT INTERMITTENTLY WHEN DRIVING AND VARIED SPEEDS ALSO ON STARTUP. SOMETIMES IT WILL COME BACK AFTER RESTART AND SOMETIMES NOT. ISSUE HAS STARTED TO BECOME MORE FREQUENT. TOOK TO LOCAL DEALER 7/24/19 FOR RECALL 18S32 IN WHICH PCM WAS UPDATED ALSO TRANSMISSION CONTROL MODULE WAS CHECKED BUT NO WORK DONE. DEALER SAID THERE WERE NO OTHER RECALLS OR TSB'S.THIS MORNING WHEN STARTED HAD NO POWER STEERING FOR 10 SECONDS THEN KICKED IN. I CALLED FORD CUSTOMER SERVICE AT 866-436-7332 TWICE AND WENT THROUGH THE MENUS TO BE PLACED ON HOLD FOR 20 MINUTES BEFORE I WAS DISCONNECTED. ONLY A MATTER OF TIME UNTIL AN ACCIDENT WILL HAPPEN, LET US PRAY NO ONE IS INJURED OR KILLED DUE TO THIS KNOWN ISSUE. *TR

Mileage: 96,952

WHEN STARTING VEHICLE STEERING WOULD LOCK UP AND DISPLAY ERROR MESSAGE OF "STEERING ASSIST FAULT NEEDS SERVICE" *TR

Mileage: 93,092

POWER ASSIST STEERING ERROR HAS OCCURRED NUMEROUS TIMES WHILE STATIONARY AND MOVING. ERROR CODE FLASHES AND SOMETIMES CLEARS AFTER RESTARTING ENGINE OR DISCONNECTING BATTERY FOR A PERIOD OF TIME. THIS IS A KNOWN PROBLEM WITH MANY FORD VEHICLES OF THE SAME BUILD PERIOD UTILIZING THE SAME EQUIPMENT TECHNOLOGY. WHY THIS ISSUE WAS NOT INCLUDED IN THOSE RECALLS IS NOT UNDERSTANDABLE. JUST LIKE THE DUAL CLUTCH ISSUE, WHICH I PAID FORD $2,300 TO REBUILD THE TRANSMISSION, I AM TOLD THAT THERE'S NO WARRANTY OR RECALL. THIS MEANS ANOTHER $2,000+ TO REPAIR A KNOWN DEFECT. 2 ISSUES ALONE HAS CAUSED REPAIR BILLS THE EQUATE TO 25% OF THE PURCHASE PRICE. NICE TO SEE FORD HAS OTHER OPTIONS TO ADD TO THE PRICE TAG AT THE OWNERS EXPENSE AND SAFETY. HOPEFULLY NO FATALITIES WILL OCCUR BEFORE FORD AND NHTSA ACKNOWLEDGES THIS ISSUE IS IN LINE WITH OTHER RECALLS FOR SIMILAR EQUIPMENT.

Mileage: 130,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS AND STATED WHILE DRIVING THE POWER STEERING SUDDENLY FAILED. THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CAUSE WAS NOT YET DETERMINED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE MESSAGE "POWER ASSIST MALFUNCTION" DISPLAYED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER CROSS ROAD FORD (1330 NORTH CAROLINA WHY 66S. KERNERSVILLLE NC) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,300.

Mileage: 123,300

THE STEERING JUST STOPPED WORKING IN THE MIDDLE OF ME DRIVING DOWN THE HIGHWAY. THE STEERING WHEEL IS COMPLETELY LOCKED UP. THEN AFTER THE FAULT WARNING CAME ON THE CAR'S STEERING WOULD NOT MOVE AT ALL AND WAS LOCKED ONTO A SLIGHT LEFT TRAJECTORY WHICH ALMOST CAUSED A SERIOUS ACCIDENT.

Mileage: 184,000

ON VEHICLE START UP POWER STEERING IS OCCASIONALLY UNRESPONSIVE. I HAVE BEEN ABLE TO RESTART THE VEHICLE TO TRY TO CORRECT THE ISSUE WHICH HAS OVERCOME THE PROBLEM IN THE PAST.THERE ARE NO WARNING SIGNS ON THE DASH THAT ADDRESS THIS PROBLEM. NOW THE VEHICLE HAS LOST ALL POWER STEERING AND MAYBE UNSAFE TO DRIVE. I HAVE NOTIFIED MY FORD DEALER WITH THE PROBLEM, THEY SAID TO HAVE THE CAR TOWED IN FOR A $3000. REPAIR? THIS SURE LOOKS LIKE A SAFETY PROBLEM AS NO ONE CAN SAY IF IT IS SAFE TO DRIVE WITH MANUAL STEERING? WHAT IF I KEEP DRIVING IT AS IS? IF I GIVE THE VEHICLE AWAY CAN I OR FORD BE HELD LIABLE IF SOMEONE IS INJURED. THE CAR NOW NOT WORTH THE COST TO REPAIR. SOMEBODY IS GOING TO GET HURT AND I THOUGHT FORD WAS ALL ABOUT SAFETY? I WILL BE SURE TO LET MY FRIENDS AND FAMILY KNOW.

Mileage: 120,000

AFTER RECEIVING THE RECALLS SERVICED BY MIKE WHITE FORD IN CDA IDAHO.MY VEHICLE IS NO.LONGER SAFE TO DRIVE.THE 2012 FORD FOCUS THAT WAS PERFECT NOW STALLS LACKS POWER .THE SAFETY FEATURES NO LONGER WORK.THE CAR NOW HAS STEERING ISSUES .SINCE THE RECALL WORK WAS DONE THE CAR HAS SAT IN THE DRIVEWAY .IT IS UNSAFE FOR MYSELF AND OTHERS. WHEN THE CAR IS IN MOTION AND YOU DEPRESS THE GAS PADDLE THE RPMS WILL RACE ALL THE WAY UP THEN PLUMMIT.WHILE DRIVING THERE IS NO POWER .WHEN DRIVING AN INCLINE OR HILL THE GAS PADDLE HAS TO BE PUSHED TO THE FLOOR AND STILL LOSES SPEED .THE CAR SHAKES AND THE STEERING IS ERRATIC. ONE OF THE SAFETY FEATURES IN WHICH THE STEREO MUTES UNLESS THE SEATBELTS ARE CLICKED IN WHILE THE CAR IS IN MOTION NO LONGER WORKS THE FORD MOTOR CERTIFIED MECHANICS OR TECHNICIANS REFUSE TO HONOR THE. NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT AND THE LETTER OF RECALL CONCERNING MY 2012 FORD FOCUS THAT HAS UNDER 60 THOUSAND MILES ON THE ODOMETER.

Mileage: 58,335

WE RECENTLY PURCHASED A 2012 FORD FOCUS HATCHBACK FOR MY 16 YEAR OLD SON. THIS MORNING, HE STARTED THE VEHICLE AND BEGAN DRIVING AWAY FROM THE HOUSE. WHILE DOING SO HE WAS HAVING DIFFICULTY MAINTAINING CONTROL OF THE CAR DUE TO THE POWER STEERING BEING NON-FUNCTIONING. FORTUNATELY I WAS SITTING IN THE PASSENGER SEAT AND NOTICED HE WAS STRUGGLING. HE TOLD ME THE STEERING WHEEL WAS VERY HARD TO TURN. I INSTRUCTED HIM TO PULL OVER BUT HE COULDN'T TURN THE WHEEL HARD ENOUGH SO I ASKED THAT HE JUST STOP THE CAR. AT THAT TIME, WE SWITCHED SEATS. SURE ENOUGH, THE POWER STEERING WAS NOT FUNCTIONING AND THE WHEEL WAS VERY DIFFICULT TO TURN. AN AMBER COLORED WARNING LIGHT WAS ILLUMINATED ON THE DASH. I WAS ABLE TO GET THE CAR BACK HOME TO PARK IT. AFTER SHUTTING IT OFF AND RETURNING TO CHECK ON IT LATER AND LIKELY TAKE IT TO THE MECHANIC AS I FIGURED THE POWER STEERING WAS COMPLETELY OUT, I FOUND THAT UPON RESTART THERE WAS NO ISSUE. SINCE THAT TIME I HAVE BEEN CONDUCTING RESEARCH AND HAVE FOUND NUMEROUS COMPLAINTS AND CONCERNS ABOUT THE SAME PROBLEM WITH THE SAME VEHICLE. SEVERAL PERSONS HAVE WARNED THAT THIS HAS HAPPENED TO THEM WHILE IN MOTION, SOME OF WHICH AT HIGH SPEEDS ON THE INTERSTATE. THIS IS OBVIOUSLY INCREDIBLY CONCERNING, PARTICULARLY FOR YOUNGER, INEXPERIENCED DRIVERS WHO MAY PANIC SHOULD THIS OCCUR WHILE IN MOTION. ACCORDING TO COMPLAINANT REPORTS AND THE NHTSA WEBSITE THERE IS NO CURRENT RECALL BY FORD FOR THIS ISSUE AND THE PARTICULAR MODEL. PLEASE HELP REMEDY THIS ISSUE SO THE SAFETY OF DRIVERS OF THIS VEHICLE, PARTICULARLY CHILDREN, AND THOSE THAT SHARE THE ROAD WITH THEM IS ENSURED. THANK YOU.

Mileage: 103,000

POWER ASSIST FAILED WHILE DRIVING. COULD NOT TURN THE WHEEL PROPERLY. CAR STARTED SHAKING AND SOUNDED LIKE ENGINE WAS GOING TO FAIL. ONLY 108,000 MILES

Mileage: 108,000

IVE HAD ISSUES WITH THE STEERING WHEEL SINCE I 1ST GOT THE CAR. IN THE BEGINNING IT WOULD LIKE A COUPLE MINUTES AND THEN BE FINE. I NOTICED IT WHEN IT WAS SUPER COLD OR EVEN JUST KIND OF COLD. THERE HAVE BEEN A COUPLE OF TIMES WHEN THE WEATHER WAS FINE AND THE STEERING WAS STILL VERY HARD TO TURN. ID HAVE ISSUES IN THE MORNING BY THE TIME I LEFT THE PARKING LOT IT WAS FINE AND WHEN I GOT IN MY CAR AFTER WORK THE SAME THING (WITH IN A FEW MINUTES WAS FINE). I'VE TAKEN MY CAR IN MANY TIMES BUT THEY COULD NEVER FIGURE OUT AN ISSUE. NOW ITS 2020 AND ITS BEEN "OUT" SINCE THURSDAY TODAY IS MONDAY AND I JUST HAD IT TOWED TO THE CAR DEALER SHIP. EVERY TIME THIS ISSUES OCCURRED MY CAR WAS IN PART I NEVER GOT A WARNING MESSAGE UNTIL TODAY. IVE ALWAYS BEEN AT HOME OR AT WORK WHERE MY CAR HAS SAT FOR A FEW HOURS

I OWN A 2012 FORD FOCUS SEL. AN ERROR CODE HAS COME UP FOR ABOUT 6 MONTHS WHEN STARTING THE CAR "STEERING ASSIST FAULT" IT WILL USUALLY GO AWAY BUT ON JAN 13TH 2020 I WAS LEAVING WORK AND IT WOULD NOT GO AWAY AND I COULD NOT MOVE MY CAR. THE ERROR REMAINED AND I HAD TO HAVE THE CAR TOWED BECAUSE I COULD NOT STEER THE CAR AT ALL. I AM ACTIVE DUTY MILITARY LIVING IN GERMANY ON ORDERS AND MY CAR IS NOW AT THE FORD GARAGE WITH A QUOTE OF 1,860 EURO TO FIX THE POWER STEERING. THIS IS UNACCEPTABLE THAT FORD HAS NOT RECOGNIZED THIS AS A NEED FOR A SAFETY RECALL AND CAR OWNERS ARE HAVING TO PAY THOUSANDS OF DOLLARS TO REPAIR THIS PART WHEN I HAVE BEEN TOLD BY MECHANICS IT IS DUE TO THE PART BEING PLACED IN AN INCORRECT PLACE CAUSING IT TO ERROR OUT. THIS IS A HUGE SAFETY ISSUE DUE TO THE ERROR HAPPENING WHILE DRIVING AS WELL, LEAVING YOU WITH NO CONTROL TO STEER THE CAR. I AM OUT THOUSANDS OF DOLLARS IN RENTAL FEES WHILE MY CAR HAS BEEN SITTING AT A GERMAN FORD DEALERSHIP WAITING FOR REPAIRS.

Mileage: 100,000

POWER STEERING MALFUNCTION. WARNING OCCURRED EACH TIME CAR WAS TURNED ON FOR THE FIRST TIME DURING THE DAY, BUT WOULD USUALLY RESET AND TURN OFF AFTER RESTARTING THE CAR WHILE STATIONARY. THIS HAPPENED FOR ABOUT SIX MONTHS WHEN THE POWER STEERING COMPLETELY WENT OUT. THE MECHANIC HAD SAID THIS HAS BEEN A FREQUENT PROBLEM FOR FORD FOCUS' AS THE POWER STEERING COLUMN HAS A BAD AND UNUSUAL SETUP THAT CAUSES THE WIRING TO OVERHEAT AND THUS RESULTING IN THE POWER STEERING TO NOT WORK.

Mileage: 145,000

THE POWER STEERING IN MY CAR WENT OUT. WHILE I WAS LEAVING WORK MY CAR PROMPTED THE FOLLOWING MESSAGE "STEERING FAULT ASSIST" CAME ON AND MY POWER STEERING WENT OUT. I WAS VERY FORTUNATE TO BE ON A STRAIGHT RESIDENTIAL ROAD WHEN THIS OCCURRED. THE STEERING GEAR IN MY CAR NEEDED TO BE REPLACED. AFTER DOING FURTHER RESEARCH I FOUND THAT THIS IS A COMMON ISSUE WITH FORD CARS. SO MUCH SO THAT FORD HAS RECALLED FORD/LINCOLN MIDSIZE SEDANS FOR AN IDENTICAL ISSUE (RECALL NUMBER: 19V632000). IT IS INEXCUSABLE THAT FORD CONTINUOUSLY IGNORES THIS ISSUE FOR COMPACT CARS.

Mileage: 110,379

WHEN DRIVING THE POWER STEERING WILL SUDDENLY GO OUT AND THE "POWER STEERING ASSIST FAULT" INDICATOR LIGHT COMES ON. I SUDDENLY HAD NO POWER STEERING, WHICH IS CERTAINLY A SAFETY ISSUE! AND ACCORDING TO OTHER 2012 FORD FOCUS OWNERS THIS IS A WIDESPREAD ISSUE WITH NO RECALL YET! AFTER 8 YEARS.

Mileage: 40,000

I OWN A 2012 FORD FOCUS WENT TO PICK MY KIDS UP FROM SCHOOL AND KILLED MY CAR. THEN TRIED TO RESTART MY CAR AND MY STEERING WHEEL WAS REALLY HARD TO TURN THEN THE STEERING ASSIST FAILURE POPPED UP ON MY SCREEN. TRIED TO RESTART THE BATTERY CHANGED THE FUSE AND IT STILL POPS UP WITH THE MESSAGE. AND THIS IS MY ONLY TRANSPORTATION. IT'S REALLY HARD TO STEER IT. AND I'M SCARED TO DRIVE IT.

Mileage: 88,002

THE POWER STEER FAILS WHEN STARTED AND INTERMITTENTLY WHILE DRIVING. THE POWER STEERING FAILURE AFTER STARTING HAS BEEN HAPPENING OVER A YEAR. TODAY THE CHECK ENGINE LINE CAME ON AFTER PULLING OUT OF THE DRIVE WAY AND WARNED ME THE POWER STEERING HAD FAILED. THE VEHICLE HAS 100,700 MILES ON IT.

Mileage: 100,000

TL* THE CONTACT CALLED ON BEHALF OF HIS AUNT WHO OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE HIS AUNT WAS ENTERING HER GARAGE, THE STEERING WHEEL SEIZED. THE CONTACT STATED THE AUNT DOES NOT REMEMBER THE WARNING LIGHT THAT WAS ILLUMINATED. THE CONTACT STATED THE DRIVER TURNED OFF AND ON THE IGNITION AND THE STEERING WHEEL WAS FUNCTIONING NORMAL. THE VEHICLE WAS TAKEN TO LOCAL DEALER GENE BUTMAN FORD LOCATED AT 2105 WASHTENAW AVE, YPSILANTI, MI 48197, (734) 482-8581, WHERE IT WAS DIAGNOSED WITH NEEDING UNKNOWN RACK TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 34,659. *PM*JB

Mileage: 34,659

WHILE DRIVING AT APPROXIMATELY 50MPH ON A COUNTRY ROAD THE VEHICLE SUDDENLY BECAME UNRESPONSIVE AND NUMEROUS WARNING LIGHTS ILLUMINATED. A TRANSMISSION FAILURE WARNING APPEARED AND THE CAR IMMEDIATELY STOPPED ACCELERATING. THE ELECTRIC STEERING BECAME INOPERATIVE AND STEERED THE VEHICLE INTO ONCOMING TRAFFIC. AVOIDANCE AND STOPPING ON THE SIDE OF THE ROAD REQUIRED AN ESTIMATED 60-80LBS OF FORCE TO REGAIN MINIMAL STEERING AND BRING THE CAR TO A STOP. ONCE STOPPED NUMEROUS ELECTRICAL SYSTEMS ON THE CAR INCLUDING LIGHTS, WIPERS, AND OTHER ELECTRICAL COMPONENTS BEGAN TO ACTIVATE AND DEACTIVATE IN A SEEMINGLY RANDOM FASHION. THIS CAR IS ABSOLUTELY UNSAFE!

Mileage: 106,750

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS PUSHED INTO A NEARBY GAS STATION TO BE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE FUEL GAUGE WAS INOPERABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). ADDITIONALLY, ON ANOTHER OCCASION WHILE MOVING THE VEHICLE FROM A PARKING SPACE, THE STEERING WHEEL BECAME FIRM AND DIFFICULT TO MANEUVER. METRO FORD CHICAGO LOCATED AT 6455 S WESTERN AVE, CHICAGO, IL 60636, (888)667-9088 WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL OR A WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 62,100.

Mileage: 62,100

THE POWER STEERING WENT OUT ON MY CAR THIS MORNING WHEN I STARTED IT. IT FLASHED AN ERROR MESSAGE. AFTER TURNING IT OFF AND RESTARTING IT ABOUT 3 TIMES, IT BEGAN TO WORK. I HAVE READ THAT THIS CAN OCCUR AS I AM DRIVING. I AM TERRIFIED THIS CAR IS GOING TO KILL ME, AND I JUST BOUGHT IT USED AND AM PAYING PAYMENTS. THE VEHICLE WAS NOT IN MOTION...YET.

Mileage: 110,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING ON THE HIGHWAY, THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO MANUALLY STEER THE VEHICLE TO THE SIDE OF THE HIGHWAY. THE CONTACT RESTARTED THE VEHICLE AND DROVE SLOWLY TO HIS DESTINATION. JOE MACHENS FORD (1911 W WORLEY ST, COLUMBIA, MO 65203, (573) 445-4411) STATED THAT THE RACK AND PINION SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED AT THE COST OF $2,700. THE MANUFACTURER WAS CONTACTED AND STATED THAT NOTHING COULD BE DONE SINCE THEY WERE CLEARED BY THE NATIONAL TRANSPORTATION BOARD. AN INVESTIGATION WAS CONDUCTED AND THE STEERING SYSTEM WAS REPAIRED. THE FAILURE MILEAGE WAS 75,000. *PM*JB

Mileage: 75,000

A MESSAGE COMES ON THE DASH SAYING STEEEING ASSIST MALFUNCTION. WHEN THIS MESSAGE COMES ON ALL POWER STEERING IS LOST.

Mileage: 90,000

THE POWER STEERING HAS BEEN MALFUNCTIONING. IT WILL MALFUNCTION WHILE DRIVING ON THE HIGHWAY MAKING IT VERY HARD TO STEER. THIS IS VERY DANGEROUS.

Mileage: 160,000

STARTING CAR AND ENGAGED ENGINE& TRANS STARTED TO MOVE WHEN I FOUND THAT NO POWER STEERING. FOUND OUT THAT IF YOU STOP AND RESTART CAR IT MIGHT RESET IT DID. THIS HAS HAPPENED TWICE MORE TIMES. ALL HAD AMBER MESSAGE ALL HAPPENED WHILE STATIONARY.

Mileage: 47,800

SECOND & THIRD TIME THE POWER STEERING HAS LOCKED OUT ON THIS VEHICLE WHILE STATIONARY, THANK GOD. THE INSTRUMENT CLUSTER SHOWED A MESSAGE READING "STEERING FAULT AND IT WAS AMBER IN COLOR. TURN OFF VEHICLE AND RESTARTED VEHICLE AS MY SPOUSE TOLD ME AND STEERING WAS OK. DROVE TO A DIFFERENT LOCATION AND STOPPED ABOUT ONE HOUR LATER STARTED TO RESTART VEHICLE TO THE SYSTEM WARNING AND STATUS MESSAGES CLUSTER WAS ON AND AMBER IN COLOR, TURN OFF AND RESTART VEHICLE AND IT WAS OK, DROVE HOME AND IT IS AS OF THIS DATE STILL WORKING. .

Mileage: 47,900

MY DAUGHTER PULLED OUT HER PARKING SPACE AND WAS UNABLE TO TURN THE STEERING WHEEL. THE STEERING WHEEL WAS BEYOND HARD TO TURN FOR AN ADULT MALE OR FEMALE, SUGGESTING THAT THE PROBLEM WAS NOT A LACK OF POWER STEERING FLUID BUT THAT THE CAR'S STEERING MODULES FAILED, WHILE THE CAR WAS BEING DRIVEN.

Mileage: 130,000

STEERING ASSIST MALFUNCTION WARNING WITH LOSS OF POWER STEERING. HAPPENED AT START UP. TURNED CAR OFF AND RESTARTED. THE PROBLEM WENT AWAY. THE 4TH TIME THIS HAPPENED, THE POWER ASSIST DID NOT RESUME. CAR NOW HAS NO POWER STEERING AT ALL.

Mileage: 137,000

VEHICLE IS A 2012 FORD FOCUS WITH ONLY 46,000 MILES. WHILE STARTING TO MAKE A LEFT TURN FROM A STOPPED POSITION THE INSTRUMENTATION PANEL SHOWED A "STEERING ASSIST FAULT" MESSAGE AND ALL POWER STEERING WAS LOST. THIS NEARLY RESULTED IN HITTING ANOTHER VEHICLE AS I WAS NOT PREPARED FOR THE STEERING TO BECOME COMPLETELY MANUAL, IT WAS DIFFICULT AT SUCH A SLOW SPEED TO TURN THE WHEEL. IN SPEAKING WITH FORD THIS IS A KNOWN ISSUE, RECALL WAS ISSUED FOR MULTIPLE VEHICLES AND MULTIPLE YEARS FOR THE SAME ISSUE BUT THE FOCUS WAS EXCLUDED.

Mileage: 46,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE MEDIAN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO KEN GRODY FORD CARLSBAD (5555 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 438-9171), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED BECAUSE THE POWER STEERING WAS OPERABLE ONCE THE VEHICLE WAS RESTARTED AT THE DEALER. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

I BACKED OUT MY FOCUS FROM THE GARAGE AND HEARD A BEEP OR NOISE TO ALERT ME OF A PROBLEM. THE STEERING WHEEL WAS RIGID AND DASH MESSAGE SAID SOMETHING ABOUT STEERING MALFUNCTION. IN ADDITION WAS A SQUARE BOX WITH AN "I" IN THE BOX. I THEN MOVED THE CAR BACK INTO THE GARAGE AND TURNED OFF THE ENGINE.

VEHICLE ELECTRONIC STEERING CONTROL FAILED AND POWER STEERING LOST

Mileage: 73,650

WHILE DRIVING, LOSS OF ABILITY TO STEER. ALSO, WHEN STARTING THE CAR, TROUBLE TURNING WHEEL.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO STEER AND SWERVE IN AND OUT OF LANES WITHOUT WARNING. THE CONTACT HAD TO REMOVE HIS FOOT FROM THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JD BYRIDER AUTO SALES (3700 W BROAD ST, COLUMBUS, OH 43228, (614) 456-1717) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. OUT OF CONSIDERATION, THE DEALER REPLACED THE FRONT WHEEL BEARING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ANOTHER DIAGNOSTIC TEST, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

Mileage: 92,000

ONE DAY I WENT TO START MY CAR UP, AND TRIED TO TURN MY WHEEL AND IT WOULDN'T TURN. SOMEBODY WAS ABLE TO LOOSEN IT UP FOR ME THAT TIME. TWO DAYS AFTER THAT I ATTEMPTED THE SAME THING AND IT WOULDN'T NOT LOOSEN UP AT ALL. THE WHEEL IS EXTREMELY HARD TO TURN. I'VE DONE A LITTLE RESEARCH AND SEEN THAT THEY HAVE HAD THIS PROBLEM WITH A NUMBER OF THESE MODELS.

Mileage: 152,477

WHEN OPERATING THE VEHICLE A SENSOR DISABLES MAKING THE VEHICLE DIFFICULT TO STEER. ONCE I PULL OVER AND SHUT THE VEHICLE OFF FOR A PERIOD OF TIME IT RESETS AND I AM ABLE TO DRIVE. THIS HAS OCCURRED ON SEVERAL DIFFERENT LOCATIONS, ROADS AND DURING DIFFERENT WEATHER. THE VEHICLE IS DIFFICULT TO CONTROL WHEN THIS HAPPENS AND AM LUCKY THAT IT HAS NOT HAPPENED WHEN THE VEHICLE IS AT A HIGH RATE OF SPEED. IT HAS ALSO HAPPENED WHEN YOU FIRST START THE VEHICLE ON SEVERAL OCCASIONS BUT HAVE BEEN ABLE TO RESET THE SYSTEM BY RESTARTING THE VEHICLE.

Mileage: 130,058

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT WAS PREPARING TO PULL OUT OF THE DRIVEWAY, SHE NOTICED THAT THE STEERING ASSISTANCE WARNING INDICATOR WAS ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO STEER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TALLAHASSEE FORD LINCOLN (243 N MAGNOLIA DR, TALLAHASSEE, FL 32301, (850) 877-1171), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

LOSS OF POWER STEERING ASSIST. INTERMITTENT. HAPPENS ON START UP A WARNING OF A STEERING PROBLEM WITH NO POWER STEERING. LOST POWER STEERING ONCE WHEN DRIVING.

Mileage: 93,000

JUST LIKE THE OTHER HUNDREDS OF FORD OWNERS THAT ARE NOT ON THE RECALL LIST MY FOCUS STEERING WHEEL LOCKED UP. DUE TO A MANUFACTURING DEFECT THAT FORD DOESN'T WANT TO FIX. THANK YOU VERY MUCH FORD I ALMOST DIED! I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN.

WHILE IN MOTION ON THE INTERSTATE MY CONSUL GAVE ME A NOTIFICATION THAT THERE WAS A "FAILURE IN STEERING ASSIST" AND TO PULL OVER SAFELY. AT WITCH TIME I LOST MY POWER STEERING ASSIST. I PULLED OFF AT THE NEXT EXIT WHICH THANKFULLY LED TO BAXTER FORD SOUTH WHERE THEY RAN A SERVICE CHECK THE NEXT DAY. AFTER RUNNING THE CHECK THEY DETERMINED THERE WAS A FAILURE IN THE POWER STEERING CONTROL MODULE (PSCM). THE PSCM WAS RE PROGRAMED TO THE LAST KNOWN CODE. THEY INFORMED ME THAT THEY DID NOT KNOW HOW LONG THE FIX WOULD LAST. ON THE SAME DAY AFTER DRIVING 600 MILES I RECEIVED THE SAME MESSAGE AND ONCE AGAIN LOST POWER STEERING ASSIST. NOTE THAT THE SAME FAILURE HAS OCCURRED IN THE 2011- 2012 FORD FUSION, FORD FLEX, AND FORD TAURUS. ALL HAVE BEEN RECALLED EXCEPT FOR THE 2012 FORD FOCUS MODEL. I WILL ATTACH AND HIGHLIGHT MY INVOICE FROM BAXTER FORD SOUTH.

Mileage: 191,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S HUSBAND WAS DRIVING 30 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. ALSO, "SERVICE STEERING NOW" AND "ADVANCETRAC" WERE DISPLAYED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER FORD DRAPER (11442 LONE PEAK PKWY, DRAPER, UT 84020, (801) 590-0561) WHERE IT WAS DIAGNOSED THAT THE STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 117,000. THE VIN WAS NOT AVAILABLE.

Mileage: 117,000

THE POWER STEERING SYSTEM TOTALLY FAILED - I STARTED MY CAR AND RECEIVED AN ERROR MESSAGE ON THE DASH AND HAD NO POWER STEERING. HAD TO HAVE MY CAR TOWED TO THE FORD DEALER AND SPENT $2,096.20 TO HAVE THE POWER STEERING RACK REPLACED AND THE NEW ONE PROGRAMMED.

Mileage: 69,993

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING SUDDENLY FAILED. THE CONTACT WAS ABLE TO PULL INTO A PARKING LOT AND PARK THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE REMAINED IN THE PARKING LOT. IN ORDER TO MOVE IT, THE VEHICLE WOULD NEED TO BE TOWED. THE CONTACT CALLED A CERTIFIED MECHANIC WHO INFORMED THE CONTACT THAT THE REPAIR WAS NO LONGER COVERED UNDER WARRANTY. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE DEALER. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE CONTACT NOTICED A FUEL ODOR. THE CONTACT CALLED BOB TOMES FORD (LOCATED AT 950 S CENTRAL EXPY, MCKINNEY, TX 75070, 214-544-5000) AND WAS INFORMED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED REGARDING THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 113,673.

Mileage: 113,673

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE MESSAGE "ELECTRIC POWER ASSIST" ILLUMINATED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO HOLEMAN FORD (3641 RT 42 SOUTH, TURNERSVILLE, NJ) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE STEERING RACK WAS REPLACED, BUT THE FAILURE RECURRED APPROXIMATELY ONE WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DETECT A DEFECT IN THE STEERING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

Mileage: 111,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO FUTURE FORD LINCOLN (LOCATED AT 650 AUTOMALL DR, ROSEVILLE, CA 95661, (888) 656-7577) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

WHILE DRIVING ON THE INTERSTATE I-285 MY STEERING WHEEL LOCKED UP ALMOST CAUSING AN ACCIDENT AND I HAVE HAD THE VEHICLE SEVERAL TIMES AT A FORD DEALERSHIP AND IT IS NOT FIX.

Mileage: 146,777

WE PURCHASED THIS VEHICLE USED ABOUT A YEAR AND A HALF AGO FOR MY TEENAGE DAUGHTER. DRIVING TO A FRIEND'S HOUSE, SHE STOPPED FOR GAS. SHE STARTED THE CAR AND THE NOTIFICATION" STEERING ASSIST FAILURE - SERVICE REQUIRED" CAME ON. SHE TURNED THE CAR OFF AND WAITED A FEW MINUTES AND STARTED IT AGAIN. THE STEERING WORKED FINE.. WHILE DRIVING, THE POWER STEERING WENT OUT. THANKFULLY, SHE WAS ON A SIDE STREET AND WAS ABLE TO PULL OVER AND TURN THE CAR OFF.. SHE TURNED THE CAR BACK ON AND MADE IT TO A FRIEND'S HOME NEAR BY. SINCE LAST NIGHT, THE POWER STEERING IS COMPLETELY OUT. I'VE JUST FOUND THIS SITE WHICH I WAS DIRECTED TO FROM A CONSUMER SITE STATING A LONG HISTORY OF THIS PROBLEM WITH THE POWER STEERING ON THIS VEHICLE. WE ARE NOW WAITING ON A TOW TRUCK TO TAKE THE CAR TO A NEARBY DEALERSHIP TO FIND OUT WHAT THEY HAVE TO SAY ABOUT THE ISSUE. I'VE ALREADY MENTIONED TO THEM I'VE FOUND THIS SITE AND THERE IS A LONG LIST OF DOCUMENTED ISSUES. ( THEY SEEM TO BE SURPRISED ABOUT IT ( GO FIGURE )) ....

Mileage: 103,000

RANDOMLY ALERTED TO "STEERING ASSIST MALFUNCTION" ON START UP OR WHEN FIRST STARTING ON DRIVE. SEIZING OF STEERING TO EXTREME DIFFICULTY IN TURNING WHEEL MAKING TURN NEARLY IMPOSSIBLE. IF CAR TURNED OFF AND RESTARTED(BETWEEN 1-3 TIMES), CODE GOES AWAY AND CAR RETURNS TO NORMAL. THIS HAS BEEN HAPPENING WITH INCREASING FREQUENCY THOUGH UNABLE TO PREDICT.I OWN 2012 FOCUS. 117,000 MILES.I SEE SIMILAR COMPLAINTS ON NHSTA WEBSITE IS THIS RELATED TO THE 2011-2013 FUSION RECALL?

Mileage: 117,000

STEERING HAS BECOME STIFF. THE VEHICLE WAS TAKEN TO A DEALERSHIP WHERE TECHNICIANS CONFIRMED ELECTRONIC POWER ASSISTED STEERING (EPAS) CORROSION WAS THE ROOT OF THE STIFFNESS. HOWEVER, FORD CUSTOMER CARE STATED THIS REPAIR WOULD NOT BE COVERED BECAUSE THE WARRANTY HAS EXPIRED AND THAT THERE ARE NO CUSTOMER SATISFACTION PROGRAMS COVERING MY VIN.

Mileage: 90,000

ON 10/26/2019 I WAS BACKING THE CAR OUT THE DRIVEWAY, AND AS I WAS ABOUT TO START TURNING I NOTICED THE STEERING WHEEL LOCKED ON ME, AND PREVENT ME FROM PROCEEDING ON TO MY ROUTE. I MANAGED TO QUICKLY GET IN BACK ON TO THE DRIVEWAY AND NARROWLY MISSED GETTING HIT BY A CAR COMING THE OPPOSITE DIRECTION. ONCE I GOT THE CAR BACK ON PARK I TURNED THE ENGINE OFF THINKING IT WOULD RESET ANY PROBLEM, BUT WHEN I TURNED IT BACK ON THE "STEERING ASSIST FAULT " NOTIFICATION CAME BACK ON. I PROCEEDED TO CONTINUE TURNING THE CAR OFF, AND BACK ON, AS WELL AS PLACING IT NEUTRAL, DRIVE, AND REVERSING IT AGAIN BUT THE STEERING WHEEL STAYED LOCKED. AFTER BEING UNABLE TO FIND A SOLUTION I SEARCHED ONLINE TO SEE IF ANYONE ELSE HAS EXPERIENCED THIS PROBLEM, AND FOUND MANY TESTIMONIALS DATING BACK YEARS! OF PEOPLE HAVING THEIR LIVES PUT AT RISK DUE TO THIS PROBLEM.I WAS LUCKY ENOUGH TO FIND MYSELF IN A SAFE LOCATION WHEN THIS HAPPENED, BUT NOW I FIND MYSELF WITH A TOWING BILL OF 85 DOLLARS, AS WELL AS A BILL OF 2,000 DOLLARS (THAT I DO NOT HAVE) TO FIX THE PROBLEM, AND WITHOUT TRANSPORTATION. THIS IS A HUGE PROBLEM THAT PUTS LIVES IN DANGER, AS WELL AS ECONOMICALLY DEBILITATING. SOMEONE NEEDS TO BE DOING SOMETHING TO FIX IT!

Mileage: 144,550

LOSS OF POWER STEERING WHILE DRIVING, MY SPEED WAS 60MPH, NO WARNING ALL OF SUDDEN I COULDN'T TURN OR MANEUVER THE STEERING WHEEL. VERY DANGEROUS

Mileage: 113,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS INVALID.

Mileage: 80,000

POWER STEERING FAILED 10.26.2019. WIFE HAD MENTIONED TO SERVICE ADVISOR THAT SHE HAD A WARNING MSG ABOUT A YEAR AGO DURING A NORMAL SERVICING OF HER VEHICLE AND ASKED FOR SOMEONE TO DO A CHECK ON IT. THE RESULT WAS NOTHING IS WRONG WITH THE EPAS AND THERE WAS NO WRITTEN INSTRUCTION ON HER SERVICE INVOICE WHICH IS ODD, BECAUSE SHE SPECIFICALLY ASK THAT THE EPAS BE CHECK WHILE THEY WERE DOING HER OIL CHANGE. OVER THE LAST YEAR THE WARNING MSG CAME BACK USUALLY DURING EXTREME CHANGES OF WEATHER. MY WIFE CALLED THE DEALER WHERE SHE HAS SERVICE WORK DONE TO REPORT ADDITIONAL WARNING MSGS. THE SERVICE REP ASKED MY WIFE TO DESCRIBE WHAT THE MSG WAS AND WHEN IT OCCURRED. THE SERVICE REP ACTED AS IF HE HAD NEVER HEARD OF THIS PROBLEM BUT SAID HE WOULD NOTE IT. THIS FAILURE ON 10.26.2019 OCCURRED WHEN I JUST LEFT HOME. I WAS ABLE TO RETURN HOME AND PARK IN THE DRIVEWAY. I CANNOT IMAGINE MY WIFE TRYING TO DRIVE WITH THIS PROBLEM THAT HAPPENS WITH NO WARNING. I'VE GREW UP DRIVING CARS W/O POWER STEERING, BUT THIS EPAS FAILURE IS BEYOND ANYTHING SHE COULD HANDLE. I AM THANKFUL I WAS DRIVING AT THE TIME. IT IS VERY UNNERVING NOT TO MENTION VERY DANGEROUS AT ANY SPEED. REMEMBER THE CORVAIR?

Mileage: 144,000

YESTERDAY I TURNED MY CAR ON AND WAS ALERTED TO A 'STEERING ASSIST MALFUNCTION.' WHEN THIS WARNING HAS COME ON BEFORE, I'VE TURNED THE CAR OFF/ON AGAIN AND THE WHEEL EVENTUALLY UNLOCKS. BUT YESTERDAY THE WHEEL STAYED LOCKED AND I HAD TO HAVE IT TOWED TO FORD DEALERSHIP. DEALERSHIP (VISALIA, CA FORD) SAYS THEY NEED TO REPLACE THE STEERING GEAR ASSEMBLY FOR CLOSE TO $2800. THEY WEREN'T AWARE OF ANY RECALL FOR THE ISSUE. I'VE NEVER HAD THE WARNING COME ON WHILE DRIVING ON SURFACE STREETS OR HIGHWAYS, BUT I BELIEVE IT HAS COME ON AS I'VE STARTED MY VEHICLE AND PUT IT IN DRIVE OR REVERSE. MY FOCUS HAS APPROXIMATELY 130,000 MILES ON IT.

Mileage: 130,000

IN THE MONTH OF SEPTEMBER, 2019, MY POWER STEERING WENT OUT 4 SEPARATE TIMES, WITH ABOUT A WEEK BETWEEN EACH INCIDENT. THE FIRST TIME IT HAPPENED, I STARTED MY CAR IN THE MORNING AND AN INFORMATION BOX POPPED UP IN THE DASH AND STATED THAT THERE WAS A POWER STEERING FAULT. AS I BACKED OUT OF THE DRIVE WAY THOUGH THE WARNING DISAPPEARED, AND THE POWER STEERING RE-ENGAGED. THE OTHER THREE TIMES IT WENT OUT WERE ALL IN THE MORNING AS WELL, BUT THE POWER STEERING DID NOT COME BACK ON AS I WAS BACKING OUT. I HAD TO TURN OFF THE CAR AND RESTART IT IN ORDER FOR THE POWER STEERING TO COME BACK ON. SO FAR IN OCTOBER 2019, THE INCIDENT HAS REPEATED 3 TIMES. THE FIRST TIME WAS IN THE MORNING, AND THE INCIDENT WAS RESOLVED BY RE-STARTING THE CAR. THE SECOND TIME WAS A NEARLY IDENTICAL INCIDENT, BUT THIS TIME HAPPENED IN THE AFTERNOON AS I WAS PREPARING TO LEAVE WORK. THE THIRD INCIDENT HAPPENED AT 8:35 A.M. ON MONDAY OCTOBER 28. THIS TIME, EVEN RE-STARTING THE CAR WOULD NOT GET THE POWER STEERING TO RE-ENGAGE. I DROVE THE CAR TO WORK WITHOUT POWER STEERING, AND UPON STARTING THE CAR TO RETURN HOME, THE INCIDENT PERSISTED. AT THIS TIME (8:59 P.M. ON MONDAY, OCTOBER 28). THE POWER STEERING HAS NOT RE-ENGAGED.

Mileage: 150,000

THE POWER STEERING RECENTLY STARTED FAILING ON OUR 2012 FORD FOCUS INTERMITTENTLY. WHEN THIS OCCURS THE CAR IS NEARLY IMPOSSIBLE TO MOVE THE STEERING WHEEL. ONLINE OTHER OWNERS REPORT FAILURES OCCURRING AT HIGHWAY SPEEDS WITHOUT ADVANCE NOTICE. THIS ISSUE WAS ALSO REPORTED IN THE NEW YORK TIMES IN 2015 (HTTPS://WWW.NYTIMES.COM/2015/12/25/AUTOMOBILES/FORD-FOCUS-STEERING-PROBLEM-PROMPTS-MANY-COMPLAINTS-BUT-NO-INQUIRY.HTML) OUR ISSUE HAS ONLY PRESENTED ITSELF TO DATE WHEN STARTING THE ENGINE, WITH THE ABILITY TO RESET AFTER TURNING OFF THE CAR AND THEN BACK ON A FEW MOMENTS LATER. THE REPAIRS INCLUDE REMOVING THE STEERING MODULE ELEMENT AT A COST OF ROUGHLY $3,000, MORE THAN HALF OF THE RESALE VALUE OF THE CAR. FORD DOES NOT HAVE A RECALL ON THIS DEVICE AS OF MY INTERACTIONS THIS WEEK.

Mileage: 63,770

I WAS DRIVING ON A TENNESSEE STATE HIGHWAY, GOING ABOUT 66 MILES PER HOUR WHEN THE POWER STEERING SUDDENLY WENT OUT. IT WAS VERY VERY HARD TO GET THE CAR OVER TO A SHOULDER AND AVOID A WRECK. IT HAS SINCE BEEN IMPOSSIBLE TO STEER AND NEEDED A TOW. THERE WAS NO INDICATION ANYTHING WAS WRONG, AND JUST SUDDENLY WENT OUT AND HAS NOT BEEN RIGHT SINCE.

Mileage: 138,945

POWER STEERING STOPPED WORKING. DASH HAS A WARNING THAT SAYS POWER ASSIST FAULT CONTACT SERVICE CENTER. CAR IS ALMOST IMPOSSIBLE TO STEER. I WAS PULLING THE VEHICLE INTO A PARKING SPOT AND HAND TO SLAM THE BRAKES TO STOP FROM HITTING ANOTHER CAR.

Mileage: 100,000

I OWN A 2012 FORD FOCUS THAT HAS EXPERIENCES A MULTITUDE OF ISSUES. HOWEVER, I AM SPECIFICALLY WRITING TODAY ABOUT THE STEERING WHEEL LOCKING UP. IT HAPPENS WHEN I FIRST START THE CAR UP, OFTEN TIMES REQUIRING ME TO SHUT THE CAR OFF AND RESTARTING. THE CAR WILL ALSO NOTE A 'STEERING WHEEL MALFUNCTION' ERROR MESSAGE. I'VE REACHED OUT TO FORD WHO WILL NOT REPAIR.

Mileage: 80,000

STEERING ASSIST FAULT. THIS ISSUES IS COVERED UNDER SEVERAL OTHER RECALLS. MY CAR HAS 77KMILES AND SHOULD NOT BE HAVING STEETING ISSUES. MY CAR WAS IN MOTION AND THE POWER STEERING WENT OUT. I HAD TO HAVE IT TOWED HOME AND NOW HAVE TO REPLACE A 700$ PART DUE TO FORDS PARTS ISSUES. ALTERING THE MEDIA TO THIS ISSUE. FORD SHOULD BE RESPONSIBLE FOR ISSUES AND REPAIRS AS THIS IS NO FAULT ON THE DRIVERS PARTS. I WILL BE TAKING THIS UP FURTHER IF THIS I NOT HANDLED AND COVERED UNDER A RECALL.

Mileage: 77,000

STEERING GEAR ASSEMBLY LOCKED UP WHILE DRIVING 55MPH ON THE HIGHWAY.

Mileage: 48,900

SCRAPING NOISE COMING FROM ELECTRONIC STEERING COMPONENT. SIMILAR ISSUES DESCRIBED ON LINE. SEEMS LIKE A WIDESPREAD PROBLEM.

Mileage: 31,000

POWER STEERING DOES NOT ENGAGE WHEN STARTING THE CAR. IF IT'S SHUT DOWN AND RESTARTED IT USUALLY RESETS. ONLY HAPPENS AT INITIAL STARTUP SO FAR, BUT I'M CONCERNED IT'S GETTING MORE FREQUENT. IT DOESN'T SEEM TO HAVE ANY RHYME OR REASON AS TO WHY. OR WHERE IT HAPPENS. THANKFULLY IT'S FIXED WITH RESTARTING SO FAR.

Mileage: 66,440

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED INTERMITTENTLY AND THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 887-8410) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CHIP NEEDED TO BE REPLACED AT THE COST OF $3,000. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT NOTICED THAT THE RECALL WAS LINKED TO SEVERAL OTHER FORD VEHICLE'S; HOWEVER, THE FORD FOCUS WAS NOT INCLUDED DESPITE EXPERIENCING THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, "ELECTRIC POWER ASSIST FAULT" AND "SERVICE REQUIRED" APPEARED ON THE MESSAGE BOARD. THE VEHICLE WAS TOWED TO PERRY FORD OF NATIONAL CITY (2050 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING ASSIST FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

POWER STEERING FAILURE AT STARTUP. INITIALLY, THIS WAS INTERMITTENT AND RESTARTING THE CAR WOULD SOLVE THE ISSUE. EVENTUALLY, THE POWER STEERING FAILED COMPLETELY DESPITE RESTARTING THE CAR. THE POWER STEERING FAILED ONLY ON STARTUP, NOT WHEN DRIVING.

Mileage: 150,000

MY WIFE AND I WERE DRIVING AND HAD FORTUNATELY JUST PULLED OVER AVOIDING AN ACCIDENT WHEN THE STEERING WHEEL ASSIST LIGHT CAME ON LOCKING UP THE STEERING AND MAKING IT EXTREMELY HARD TO STEER THE VEHICLE. WE GOT IT OVER TO QUICK LANE ( A FORD AFFILIATED SERVICE CENTER BY OUR HOME AND AS YOU CAN SEE BY THE DOCUMENTATION ANALYZED THE PROBLEM AND HAD TO REPLACE THE ELECTRONIC STEERING RACK AND REPROGRAM THE MODULE. THIS COST US $2530.24. I HAVE READ ON THE INTERNET AND AS YOU ARE AWARE THERE ARE MANY COMPLAINTS RELATED TO THIS ISSUE. WE WERE SURPRISED THERE WAS NO RECALL RELATE TO THIS, AND IF THERE IS I WASN'T AWARE OF OR MADE AWARE OF IT.

Mileage: 98,911

INFORMED THAT THE STEERING ASSIST HAS MALFUNCTIONED AND LOOSE ALL POWER STEERING. LUCKILY SO FAR I HAVE BEEN ABLE TO TURN CAR OFF AND RESTART AND HAVE THE STEERING FUNCTION PROPERLY.

Mileage: 90,000

WHEN STARTING THE CAR IN THE MORNINGS, A WARNING MESSAGE APPEARS ON THE DASHBOARD: "STEERING ASSIST DISABLED". THE WHEEL BECOMES VERY HARD TO TURN AND IT IS NOT SAFE TO ATTEMPT TO DRIVE. RATHER, I RESTART THE CAR, AND THE MESSAGE GOES AWAY. IF THIS WERE TO HAPPEN WHILE I AM DRIVING, ESPECIALLY ON THE HIGHWAY TO GET TO SCHOOL, IT COULD RESULT IN A POTENTIAL CRASH. THIS IS VERY UNSAFE, AND NEEDS TO BE LOOKED INTO.

Mileage: 100,000

I BOUGHT A 2012 FOCUS SEL WITH 43000 MILES ON 1/15/2014. DROVE FROM NC. TO CA. 2 MONTHS LATER AND NEVER HAD A PROBLEM THEN 6 MONTHS AFTER HAVING I WOULD GET RANDOM ALERTS SAYING "STEERING ASSIST FAILURE" BUT I COULD TURN OFF THE CAR AND RESTARTED IT AND IT WOULD GO AWAY. WHEN THE MESSAGE CAME UP YOU LOST ALL STEERING ASSIST AND GOES INTO MANUAL. ON THUR. SEPT. 26, 2019, AT 630AM AS I STARTING DRIVING DOING ABOUT 25 MPH IT CAME N AND I LOST ALL STEERING. AS I SLOWED DOWN AND STARTED A TURN THE WHEELS LOCKED UP AND WENT UP THE CURB AND HIT A CINDER BLOCK WALL. NO DAMAGE TO THE WALL OTHER THEN SCRAPPED PAINT. I HAVE LOOKED UP THIS PROBLEM BEFORE AND KNEW MY TIME WAS COMING BUT HOPED FORD WOULD DO THE RIGHT THING AND RECALL THE FOCUS AS WELL AS THE OTHER THEY DID WITH THE SAME PROBLEM. NEXT STEP IS REPORTING IT TO NTSB. I DO NOT HAVE THE $3125.00 TO FIX THIS. YOU WOULD HAVE THOUGHT THE CAR INDUSTRY LEARNED FROM THE GM SCREW UP BUT I GUESS NOT.

Mileage: 86,917

WHILE DRIVING THE VEHICLES POWER STEERING WILL DISENGAGE! PARKED THE VEHICLE AFTER GETTING HOME SAFELY THE CAR NOW SAYS POWER STEERING ASSIST MALFUNCTION AND THE POWER STEERING DOES NOT WORK. I CAN NOT GET ANY ANSWERS FROM FORD!

Mileage: 134,000

BOUGHT THIS CAR FOR OUR GRANDSON TO DRIVE TO WORK. ON SEPT 21 2019 HE WAS LEAVING WORK IN WALMART PARKING LOT WHEN HIS STEERING BECAME TO HARD FOR HIM TO DRIVE. HAD TO GO PICK HIM UP AT 11:00 PM THE ROAD HE DRIVES IS VERY CURVY WOULD HAVE BEEN DANGEROUS FOR HIM TO TRY DRIVING HOME . I KNOW OTHER PEOPLE HAVE HAD THIS PROBLEM ITS A SHAME THAT PEOPLE HAVE TO BE INJURED OR KILLED BEFORE FORD MOTOR CO FIXES THIS PROBLEM.

Mileage: 53,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL SEIZED AND THE STEERING WHEEL LOCKED ERROR MESSAGE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,300. THE VIN WAS NOT PROVIDED.

Mileage: 96,300

MY 2012 FORD FOCUS IS DISPLAYING ON THE DASH "STEERING ASSIST FAULT, REQ'D SERVICE". BOTTOM LINE, THE POWER STEERING IS GONE. CAN BARELY MAKE ANY TURNS OR PARK. THIS DISPLAY HAS COME UP SEVERAL DIFFERENT TIMES IN ABOUT A YEAR AND A HALF, MAYBE TWO YEARS BUT THEN I TURNED THE CAR OFF AND THE DISPLAY DISAPPEARED AND EVERYTHING WAS OK. I ASKED FORD MECHANICS ABOUT THIS BUT THEY SAID UNLESS THE PROBLEM IS PRESENT WHEN I HAD THE CAR IN FOR OTHER SERVICE THEY COULD NOT DO ANYTHING ABOUT IT. THIS TIME, THE DISPLAY HAS NOT GONE AWAY AND STEERING IS EXTREMELY DIFFICULT. I HAVE BEEN ON MANY AUTOMOBILE FORUMS ON THE INTERNET AND IT SEEMS LIKE THIS IS A VERY COMMON PROBLEM WITH THE FORD FOCUS 2012. A LOT OF OTHERS HAVE SUFFERED THE SAME THING. WITH THIS PROBLEM SO COMMON, THERE SHOULD BE A RECALL.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING APPROXIMATELY 25 MPH, THE STEERING LOST POWER AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HILLER FORD (414-425-1000, LOCATED AT 6455 S 108TH ST, FRANKLIN, WI 53132) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE TECHNICIAN ALSO DIAGNOSED THAT A FRONT END ALIGNMENT WAS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS INFORMED TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

Mileage: 62,000

IT HAS ONLY BEEN A MONTH SINCE I BOUGHT MY FORD FOCUS. AND MY STEERING WHEEL LOCKED ITSELF 6 TIMES ALREADY. I AM TERRIFIED OF DRIVING IT ANYWHERE. I READ STORIES ABOUT PEOPLE GETTING INTO ACCIDENTS WHEN THEIR STEERING WHEEL LOCKED ITSELF. IT ONLY HAPPENS TO ME WHEN I AM IN THE PARKING LOT, BUT I AM SCARED OF WHAT WOULD I DO IF THE WHEEL LOCKS ITSELF WHEN I AM DRIVING.

Mileage: 115,260

TAKARA RECALL THERE IS A "STEERING ASSIST FAULT" MESSAGE THAT COMES RANDOMLY. THE STEERING IS REALLY TOUGH TO MOVE WHILE DRIVING, WENT TO SEE IF THEY HAD ANY SAFETY RECALLS ON IT BUT THERE ISN'T. THIS HAS HAPPENED MULTIPLE TIMES RANDOMLY WHILE I WAS DRIVING AND IS NOT VERY SAFE.

Mileage: 128,193

WHEN I WENT TO LEAVE MY PARKING SPOT, I HAD ZERO POWER STEERING AND A WARNING LIGHT ON THE DASH. NO WARNING, IT WAS FINE WHEN I PARKED IT 4 HOURS EARLIER. NOW, THE DEALER SAYS I NEED AN ENTIRE NEW RACK AND PINION TOTALING $1,560 WITH LABOR. WHY IS THIS NOT A RECALL WITH ALL OF THESE COMPLAINTS? COULD THIS ALSO CAUSE THE TERRIBLE VIBRATION IN THIS CAR I'VE FELT SINCE WE BOUGHT IN APRIL? I'VE HAD IT BACK TO THE DEALER 3 TIMES AND THEY CAN'T FIND IT WHEN THEY TEST DRIVE.

Mileage: 90,000

WHILE DRIVING CAR AT APPROXIMATELY 45 MPH WHILE IN A CURVE THE STEERING ASSIST QUIT WORKING. IT WAS VERY HARD TO STEER.

Mileage: 108,700

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ALSO, THE VEHICLE HESITATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO FORD OF MURFREESBORO (1550 NW BROAD ST, MURFREESBORO, TN 37129, (615) 713-1436) FOR UNKNOWN REPAIRS TO THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

POWER STEERING FAILED AS WE WERE PULLING INTO A SHOPPING CENTER AND HAD TO HAVE THE VEHICLE TOWED TO THE MECHANIC. IT STARTED BY MAKING A GRINDING NOISE AND THEN THE STEERING GOT VERY HARD TO TURN SO WE HAD IT TOWED. WE ARE AWARE THAT THIS HAS BEEN A BIG PROBLEM ON THE FORD FOCUS BUT NEITHER NHTSA OR FORD HAS PLACED RECALL ON THIS ISSUE MEANWHILE FOCUS DRIVERS HAVE BEEN SPENDING AN AVERAGE OF $1500. TO $2000. TO REPAIR THE POWER STEERING RACK AND PINION. SHAME ON YOU BOTH

Mileage: 80,000

POWER STEERING DOES NOT ENGAGE AT VEHICLE START. RECEIVED AN ERROR ABOUT THE POWER STEERING SYSTEM. RESTART OR WAIT A FEW SECONDS AND IT STARTS WORKING. SEEMS TO ONLY BE AT POWER ON, BUT IF HAPPENED WHILE DRIVING, WOULD BE A SAFETY ISSUE. HAS BEEN HAPPENING FOR A FEW MONTHS, PERHAPS EVERY 10TH START. DEALER WANTS TO REPLACE ENTIRE POWER STEERING SYSTEM AT A COST OF $2500.

Mileage: 130,000

SON RETURNING TO COLLEGE NOTICED STEERING WAS BECOMING DIFFICULT TO TURN. CALLED ME AND I HAD HIM PULL OVER AND CHECK HIS TIRES. NOTHING IDENTIFIED. BUT WHEN HE TRIED TO GET BACK ON THE INTERSTATE THE STEERING FAILED AND HE RAN OFF INTO A GRASSY AREA. HE AGAIN CHECKED EVERYTHING UNDER THE HOOD AND UNDER THE CAR TO TRY AND DETERMINE WHAT WAS WRONG. WHEN HE RESTARTED THE CAR HE RECEIVED A WARNING LIGHT STATING STEERING FAILURE SERVICE REQUIRED. CAR WAS TOWED TO DEALERSHIP. COMPLETE ELECTRONIC STEERING MODULE REPLACEMENT REQUIRED. $3000. A LITTLE SEARCHING FOUND HUNDREDS OF COMPLAINTS RELATED TO ELECTRONIC STEERING FAILURES ON THE FOCUS. SOME FORD MODELS HAVE BEEN RECALLED FOR THE EXACT SAME ISSUE. WHY IS THE FOCUS BEEN LEFT OFF OF THESE IDENTICAL FAILURE RECALLS? DO PEOPLE HAVE TO DIE TO GET FORD TO DO THE RIGHT THING?

Mileage: 60,000

THE POWER STEERING HAS BEEN LOCKING UP ON MY VEHICLE INTERMITTENTLY... IT HAPPENS WHEN I START THE CAR AND SOMETIMES WHEN DRIVING. THE LIGHTS COME ON TELLING ME THAT THE POWER ASSIST ISN'T WORKING ANYMORE. THIS IS VERY SCARY TO BE TRANSPORTING MY FAMILY IN THIS VEHICLE WHEN THERE HAVE BEEN SO MANY REPORTS OF THIS HAPPENING AND NO RECALL HAS BEEN ISSUED. PLEASE ADDRESS THIS IMMEDIATELY BEFORE SOMEONE GETS SERIOUSLY INJURED.

Mileage: 79,000

BOUGHT USED FROM FORD DEALER MID-MAY 2019. BY LAST WEEK IN AUGUST 2019 THE STEERING ASSIST FAULT SERVICE REQUIRED WARNING LIGHT CAME ON WHEN I STARTED THE CAR IN THE MORNING & LOST POWER STEERING RIGHT AWAY. NEXT TIME IT RAN FINE, THEN WENT OUT AGAIN IN TOWN DRIVING IN RESIDENTIAL AREA.JUST GOT INTO SERVICE CENTER AT DEALERSHIP WHERE I BOUGHT IT & IT NEEDS $1900 OF WORK, ABOUT $1100 IN PARTS ALONE. AS A NEW COLLEGE GRADUATE, I WAS HOPING TO HAVE A CAR WITH NO MAJOR REPAIRS NEEDED. NOTICED OTHER FORD CAR MODELS AROUND 2012 HAVE HAD RECALLS DUE TO STEERING & ALSO NUMEROUS COMPLAINTS FOR THIS YEAR.

Mileage: 119,880

HAVE SEEN 2 RECALLS FOR THIS VEHICLE INVOLVING THE LOCKS/LATCHES,FUEL PROBLEMS, AND STEERING WHEEL LOCKED UP TWICE TODAY FOR NO REASON.

Mileage: 89,000

ELECTRONIC STEERING FAILED CAR WENT INTO SAFETY MODE. THIS SEEMS TO HAPPEN ALOT WHY IS THERE NO RECALL FOR THIS WAS DRIVING DOWN THE ROAD AND STEERING FAILED THANKFULLY ONLY GOING 35 OR THIS COULD HAVE BEEN CATASTROPHIC

Mileage: 90,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS STOPPED, THE POWER ASSIST STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. MCFARLAND FORD SALES INC (LOCATED AT 151 PORTSMOUTH AVE, EXETER, NH 03833, (603) 772-5953) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND CASE NUMBER: CAS-24090379 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

THE ELECTRIC-ASSIST POWER STEERING HAS BEGUN TO FAIL. RANDOMLY WHEN I START THE CAR AND I GET AN ALERT ON THE DASH ABOUT THE POWER STEERING SYSTEM ALONG WITH THE ORANGE SAFETY ALERT ICON. THE CAR HAS NO POWER STEERING AT ALL. I TURN THE CAR OFF AND THEN RESTART. USUALLY, THIS CLEARS THE ERROR AND BRINGS THE POWER STEERING BACK ONLINE. I HAVE OCCASIONALLY HAD TO RESTART THE CAR MORE THAN ONCE. THIS HAS ALSO HAPPENED TO MY HUSBAND WHILE DRIVING. WE HAD TO PULL OVER AND HE RESTARTED THE CAR MULTIPLE TIMES TO GET THE POWER STEERING BACK ONLINE. IT IS INCREASING IN FREQUENCY AND IS TO THE POINT WE HAVE AN APPOINTMENT FOR THE FIX WHICH WILL COST US OVER $2500.

Mileage: 136,000

UPON STARTING UP MY VEHICLE IMMEDIATELY ON THE DASH DISPLAY IT SAID 'STEERING ASSIST FAULT SERVICE REQ'D' I AM NOT ABLE TO MOVE THE WHEEL OR DRIVE MY CAR WHATSOEVER. THE CAR IS USUALLY OKAY TO DRIVE ONCE RESTARTED, BUT THIS TIME IT WON'T GO AWAY THE FIRST TIME IT HAPPENED WAS WHEN I JUST TOOK OFF FROM THE CURB AND WAS DRIVING FINE BUT WHEN I WENT TO TAKE A RIGHT TURN THE SAME PROMPT APPEARED AND THE STEERING WENT OUT COMPLETELY. LUCKILY I WAS ON A SIDE STREET SO I WAS ABLE TO RESTART MY CAR AND MOVE IT.

Mileage: 179,629

POWER STEERING JUST RANDOMLY GOES OUT WHICH COULD CAUSE A WRECK BECAUSE IT IS HARD OR IMPOSSIBLE TO TURN THE STEERING WHEEL WHEN THIS HAPPENS. ESPECIALLY IF YOU ARE ON THE INTERSTATE AND YOU ALL OF A SUDDEN HAVE TO SLOW DOWN AND TRY AND GET OUT OF THE WAY TO THE SHOULDER. THERE SHOULD BE A RECALL FOR THIS. I HAVE SEEN PLENTY OF COMPLAINTS ABOUT THIS SAME ISSUE.

Mileage: 136,000

POWER STEERING LOCKS UP INTERMITTENTLY - EVEN WHEN DRIVING AND IT HAS HAPPENED NUMEROUS TIMES. SO FAR IT HAS ONLY HAPPENED AT SPEEDS OF LESS THAN 45MPH. THE LIGHTS COME ON, THE POWER STEERING NO LONGER WORKS BUT IF YOU SHUT THE CAR OFF, WAIT A MINUTE AND START BACK UP IT WORKS FINE.

Mileage: 89,000

RECENTLY ON MULTIPLE OCCASIONS WHEN I START MY CAR I HAVE NO STEERING AND I SEE A WARNING MESSAGE COME UP ON THE DASH THAT THE STEERING IS NOT FUNCTIONAL. WHEN I TURN THE IGNITION OFF AND RESTART, IT SEEMS TO WORK PROPERLY AGAIN. I AM SCARED THAT I AM GOING TO LOSE MY STEERING WHILE DRIVING.

TAKATA RECALL. I WAS LEAVING THE STORE WHEN MY STEERING LOCKED UP OUT OF NOWHERE. LUCKILY I WAS ABLE TO PULL BACK INTO MY PARKING SPOT AND PARK, INSTEAD OF MY 7 YEAR OLD AND I DRIVING ON A BUSY ROAD AND CRASHING. I HAVE SEEN 1000'S OF THE SAME COMPLAINTS FROM OTHER DRIVERS AS WELL. THIS IS VERY DANGEROUS AND WILL CAUSE ACCIDENTS FOR PEOPLE DRIVING AND CAN NOT TURN THE WHEEL ONCE IT LOCKS LIKE MYSELF. THIS NEEDS TO BE RECALLED ASAP BEFORE LIVES ARE LOST!

Mileage: 77,000

STEERING WHEEL WOULDN'T TURN AFTER STARTING UP MY 2012 FORD FOCUS SE. I TURNED THE CAR OFF AND BACK ON AGAIN, AND THE STEERING WHEEL TURNED AS IT SHOULD. HOWEVER, THE NEXT DAY IT DID IT AGAIN. I IMMEDIATELY TOOK IT INTO THE DEALERSHIP AND WAS INFORMED THE ELECTRONIC RACK AND PINION NEEDED TO BE REPLACED. THIS IS APPARENTLY A VERY COMMON ISSUE (THERE ARE HUNDREDS OF COMPLAINTS ON THE NHTSA WEBSITE), YET NO RECALL FROM FORD. DISCOURAGING.

Mileage: 113,000

FAILURE OF THE ELECTRONIC POWER ASSISTED STEERING (EPAS). THE SYSTEM HAS TO BE REPLACED AT A COST OF $3K. THE STEERING COMPLETELY FAILED MAKING DRIVING NOT POSSIBLE. THE SYSTEM HAS BEEN GOING IN AN OUT OF SERVICE. UPON START UP IT WOULD NOT WORK AND THEN BEGIN WORKING A SHORT TIME LATER. FINALLY IT HAS COMPLETELY FAILED. THE FORD DEALER SAYS THAT ALTHOUGH THIS IS A KNOWN SAFETY DEFECT, IT IS NOT BEING RECALLED.

Mileage: 114,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO MATT BOWERS FORD (LOCATED AT 3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 887-8410) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *JS

Mileage: 46,000

POWER STEERING GETS VERY STIFF WHEN STARTING CAR. WAS INTERMITTENT BUT RECENTLY MORE FREQUENT.

Mileage: 103,170

STEERING ASSIST FAULT WARNING AND POWER STEERING LOCKS UP. CAR LEFT ME STRANDED WITH MY 2 KIDS. AFTER STARTING THE CAR, POWER STEERING ASSIST FAULT LIGHT POPS UP AND STEERING IS LOCKED. RESTARTED AND IT FIXED. WENT TO MY NEXT LOCATION AND STARTED THE CAR AND NO STEERING WHATSOEVER. THANK GOODNESS I WAS NOT DRIVING ON THE FREEWAY WHEN THE STEERING WENT OUT. FORD SHOULD BE OBLIGATED TO FIX THIS DANGEROUS ISSUE.

Mileage: 78,000

1) WHILE DRIVING IN CITY TURN SIGNALS STOPPED WORKING. NEVER WORKED AGAIN AFTER THAT. 2) WHILE DRIVING IN CITY AND HIGHWAY POWER STEERING GOES OUT INTERMITTENTLY. SHUTTING OFF VEHICLE AND RESTARTING GENERALLY FIXES THIS ISSUE. 3) WHILE DRIVING IN CITY VEHICLE STOPPED ACCELERATING AND GAVE NOTICE TO STOP THE VEHICLE AS SOON AS SAFELY POSSIBLE AS TRANSMISSION IS OVERHEATING. WAS STUCK ON SIDE OF ROAD FOR 30 MINUTES AFTER STOPPING VEHICLE AND SHUTTING OFF BEFORE COULD START AND COMPLETE DRIVE TO WORK. AFRAID TO DRIVE VEHICLE NOW AS THE TRANSMISSION HAD BEEN HAVING ISSUES BEFORE THAT. CLUTCH WAS REPLACED ONCE ALREADY AND IS INCLUDED IN THE FORD TRANSMISSION CLASS ACTION.

Mileage: 89,000

MY 2012 FORD FOCUS SEL HAS AN ISSUE WHERE A YELLOW ICON WILL COME UP ON THE DASH THEN DISPLAY ANOTHER ICON SAYING THAT THERE IS A STEERING ASSIST MALFUNCTION AND THAT SERVICE IS NEEDED. THE STEERING WHEEL WILL NOT MOVE AND LITERALLY TAKES ALL OF YOUR POWER TO GET IT TO MOVE. AFTER SEVERAL TIMES OF TURNING THE CAR ON AND OFF IT WILL WORK BUT ALWAYS COMES UP WITH THAT ICON AGAIN. THIS HAS EVEN HAPPENED WHILE I WAS DRIVING! THIS IS A MAJOR SAFETY ISSUE! I AM NOT TRYING TO DIE WHILE I DRIVE MY CAR DOWN THE ROAD. FORD ALSO REPLACED THE TRANSMISSION ON MY CAR ABOUT A YEAR AGO FOR A TRANSMISSION RECALL AFTER THE CAR WOULD SHUTTER WHEN GOING INTO FIRST GEAR. NOW, A YEAR LATER THE PROBLEM IS HAPPENING AGAIN AND JUST AS BAD. WHEN MY HUSBAND AND I WENT TO FORD THEY SAID THAT THE WARRANTY WAS UP AND THAT THEY COULDN'T HELP ME. IT WAS EITHER HIT THE ROAD OR PAY $1,500 TO REPLACE IT AGAIN! YOU'RE TELLING ME THAT YOU PUT IN A FAULTY REPLACEMENT PART AND NOW EXPECT ME TO PAY OUT OF MY POCKET TO REPLACE YOUR MISTAKE? THAT'S HILARIOUS!! WHEN I TURN LEFT INTO MY NEIGHBORHOOD WHILE GOING ACROSS ONCOMING TRAFFIC, IT'S SCARY WHEN MY CAR SHUTTERS INTO FIRST GEAR TO THE POINT WHERE I STALL IN THE MIDDLE OF THE ROAD AND ALMOST GET HIT. COME ON FORD, GET YOUR STUFF TOGETHER! IF YOU TRULY CARE ABOUT THE SAFETY OF YOUR CUSTOMERS LIKE YOU SAY THAT YOU DO, THEN PROTECT US. FIX YOUR MESS AND DON'T PUT DANGEROUS CARS ON THE ROAD. ALSO, WHEN PEOPLE COME BACK AND SAY THEY ARE HAVING PROBLEMS THAT HAVE EVEN LED TO DEATH AGAIN I SAY, FIX THE ISSUE.

Mileage: 81,000

LOSS OF POWER STEERING ON PUBLIC ROAD. POWER STEERING ASSIST FAILURE

Mileage: 54,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE SHUT OFF AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 927,008.

Mileage: 927,008

THREADS ON THE OUTER TIE ROD END STRIPPED ON THE DRIVER SIDE. TIE ROD END CAME OFF WHILE I WAS DRIVING! CALLED SEVERAL LOCAL PARTS DEPARTMENTS AND FUNNY THING IS THEY REPORT THAT'S THE USUAL SIDE THAT IS AFFECTED. EVERY STORE IN A 20 MILE RADIUS HAD RIGHT TIE RODS BUT NO LEFT.

Mileage: 113,900

TRANSMISSION WAS NOT SHIFTING INTO GEARS, THEN THE REVERSE WENT OUT..TALKED TO 3 DIFFERENT FORD DEALERS..ASKED ABOUT MY WARRANTY THEN SAID NO RECALLS ON THIS AND OUT OF WARRANTY WOULD BE OUT OF POCKET..SO I DID HAVE AN OUTSIDE WARRANTY FOR REPAIRS BUT THEY SAID NOTHING WAS COVERED..SO I PAID AAMCO TO FIX IT..3500.00 AND 2 MONTHS LATER I AM AT ANOTHER AAMACO (BECAUSE OF THEIR WARRANTY) THE NEW AAMACO PLACE SAYS TRANSMISSION SHOT NEED A NEW ONE..ABOUT 5 GRAND..SO..NO WE DROVE IT BACK HOME AND PUT HER TO PASTURE..I HAVE ALL PAPERWORK ON ALL WORK DONE..AND NOT DONE..BUT WE TRAVEL FOR MY HUSBAND'S JOB..SO MY PAPERWORK IS HOME IN TX..WE ARE NOW IN TN..FOR A FEW WEEKS.MY CAR ACTED UP BADLY , HOT TRANSMISSION, HAD TO STOP SEVERAL TIMES JUST TO GET IT TO THE SHOP.. ALSO..WOULD BE GREAT IF IT AT LEAST HAD A DIP STICK TO CHECK YOUR FLUIDS. ALSO ON FIRST TRANSMISSION WORK..WE HAD TO RENT OUR MOTEL ROOM FOR 3 EXTRA DAYS WAITING ON THE CAR REPAIR TO BE COMPLETED. THIS AFTER HE HAD IT A WEEK ALREADY..I ALSO HAVE PHONE NUMBERS AND QUOTES FROM 2OTHER PEOPLE THAT WOULD HAVE WORKED ON MY CAR IF THEY HAD THE TOOLS TO WORK ON A DUAL TRANSMISSION.

Mileage: 117,000

POWER STEERING FAILURE AT STARTUP. INITIALLY, THIS WAS INTERMITTENT AND RESTARTING THE CAR WOULD SOLVE THE ISSUE. THE POWER STEERING IS FAILING WHILE ACTUALLY DRIVING. THE RIDICULOUS PART IS I AM ONE OF OVER 700 COMPLAINTS AND NOBODY HAD REQUIRED A RECALL TO FORD. THIS IS RIDICULOUS AND THIS ISSUE WILL CAUSE MORE AND MORE LOSS OF LIFE AS IT OCCURS MORE FREQUENTLY. THIS SHOULD BE A RECALL FOR SURE. IT IS A OBVIOUS MANUFACTURER DEFECT.

Mileage: 103,000

POWER STEERING FAILURE AT STARTUP. INITIALLY, THIS WAS INTERMITTENT AND RESTARTING THE CAR WOULD SOLVE THE ISSUE. EVENTUALLY, THE POWER STEERING FAILED COMPLETELY DESPITE RESTARTING THE CAR. THE POWER STEERING FAILED ONLY ON STARTUP, NOT WHEN DRIVING.

Mileage: 64,482

1ST TIME - WHILE DRIVING ON THE HIGHWAY THE STEERING WHEEL LOCKED UP AND I WAS UNABLE TO TURN LEFT OF RIGHT. THIS WAS DANGEROUS AS IT LOCKED UP WHILE TRYING TO SWITCH LANES. STAYING IN THE LANE AND COMING TO A LIGHT I TURNED THE CAR OFF THEN ON, AND IT WENT BACK TO NORMAL. MONTHS LATER 2ND TIME - MY CAR WAS STATIONARY IN A SHOPPING CENTER PARKING LOT. WHEN TURNING ON MY CAR TO BACK OUT AN ALERT TURNED ON SAYING STEERING ASSIST MALFUNCTION, AND I WAS UNABLE TO TURN MY WHEEL LEFT OR RIGHT. AFTER TURNING MY CAR OFF AND ON A FEW TIMES I WAS THEN ABLE TO TURN MY WHEEL. 3RD TIME - MY CAR WAS STATIONARY AND PARKED ON THE STREET. (LATER THE SAME DAY) WHEN TURNING ON MY CAR TO PULL OFF AN ALERT TURNED ON SAYING STEERING ASSIST MALFUNCTION, AND I WAS UNABLE TO TURN MY WHEEL LEFT OR RIGHT. THIS TIME I HAD TO DRIVE HOME WHEN IT BEING SUPER HARD TO TURN.

Mileage: 84,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL SEIZED AND "POWER STEERING FAILED" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO VAN BORTEL FORD, INC. (71 MARSH RD, EAST ROCHESTER, NY 14445, (585) 586-4415) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC MOTOR FAILED AND THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Mileage: 14,000

DROVE MY CAR TO A DESTINATION AND WHEN LEAVING, I GOT IN MY CAR, STARTED THE ENGINE AND WHEN TRYING TO LEAVE, MY STEERING WAS EXTREMELY ALTERED. TRIED TO GO IN REVERSE THINKING IT MAY BE IN A RUT. SAME ISSUE, STEERING WAS NEXT TO IMPOSSIBLE. TURNED CAR OFF TO EXPLORE UNDER THE HOOD. NO POWER STEERING FLUID UNDER THE HOOD. AFTER SEARCHING THE OWNERS MANUEL AND LOOKING ON LINE SITTING IN 100 DEGREE HEAT I ATTEMPTED AGAIN AND STEERING WAS FINE. IT HAS SINCE HAPPENED AGAIN WITHIN A WEEKS TIME AND ALL I CAN THINK OF IS WHAT HAPPENS IF IT LOOSES POWER STEERING WHILE I'M ON THE FREEWAY, OR IF I HAVE MY GRAND BABIES WITH, OR IN THE MIDDLE OF A TURN? WHAT IF.... PEOPLE HAVE ALREADY LOST THEIR LIFE. WHAT'S IT GOING TO TAKE FOR FORD TO DO THE RIGHT THING.

I WAS DRIVING DOWN THE STREET STILL IN MY NEIGHBORHOOD THE STEERING WENT OUT .I THE CAR WAS ALMOST IMPOSSIBLE TO TURN ,I WAS ABLE TO GET BACK HOME THANK GOD I WASN'T IN TRAFFIC YET. WHEN I RESTARTED THE CAR IT RESET ITSELF, AND CONTINUED TO DO THE SAME TO POINT I CAN'T DRIVE IT AT ALL IT'S TOO HARD TO CONTROL WHILE DRIVING. FORD SAID IT WOULD BE 2245.00 TO FIX IT THAT THERE IS NO RECALL OR ANYTHING, THAT'S A LOT OF MONEY AND IT'S A SAFETY HAZARD I JUST DON'T UNDERSTAND WHY THIS ISN'T A RECALL I'M TRYING TO SAVE MONEY TO GET THE PROBLEM FIXED BUT IT'S HARD BEING WITHOUT YOUR CAR DEPENDING ON OTHER PEOPLE OR CATCHING A BUS THE FORD DEALERSHIP DIDN'T EVEN GIVE ME MY DIAGNOSIS REPORT EVEN THOUGH I PAID 115.00 FOR THE DIAGNOSTIC TEST THAT'S NOT RIGHT EITHER THEY GAVE ME RECEIPT SAYING I HAD ONE DONE AND THAT I DECLINED REPAIR

Mileage: 1,100,360

POWER STEERING ASSIST FAILURE WARNING LIGHT UPON CRANKING THE CAR, STEERING WHEEL IMPOSSIBLE TO TURN BUT NOT LOCKED UP. CAR HESITATES/SPUTTERS AT ACCELERATION FROM STOP

Mileage: 115,513

POWER STEERING FAILURE, NO LONGER HAS POWER STEERING MAKING IT EXTREMELY DIFFICULT TO MANUER VEHICLE.

Mileage: 5

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT WAS TURNING INTO HER NEIGHBORHOOD AT 15 MPH, THE STEERING WHEEL SEIZED. THE POWER STEERING INDICATOR FLASHED RIGHT BEFORE THE FAILURE. THE MANUFACTURER STATED THERE WAS NO RECALL AND STATED THAT THE CONTACT WOULD HAVE TO PAY TO HAVE THE VEHICLE TOWED TO HOLMAN FORD MAPLE SHADE (571 NJ-38, MAPLE SHADE TOWNSHIP, NJ 08052, (888) 722-6721). THE VEHICLE HAD NOT YET BEEN TOWED, DIAGNOSED, OR REPAIRED. THE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

STEERING ASSIST MALFUNCTION LIGHT CAME ON. STEERING WHEEL AUTOMATICALLY LOCKED. HUGE SAFETY ISSUE. SHOULD BE LOOKED AT IMMEDIATELY. THIS CAN CAUSE MULTIPLE ACCIDENTS AND EVEN LEAD TO DEATH.

Mileage: 92,000

TAKATA RECALL STARTED CAR AND DASH LIGHT INDICATED THE FOLLOWING MESSAGE, "TRANSMISSION MALFUNCTION. SERVICE NOW" ALSO GOT POWER STEERING ASSIST ERROR MESSAGE EARLIER IN THE MONTH.

Mileage: 78,000

POWER STEERING ASSIST FAULT WARNING..RESULTS IN LOSS OF POWER STEERING DEALER HAD TO CHANGE COMPLETE STEERING RACK TOLD US IT COULD HAPPEN AGAIN SINCE IT IS SAME RACK THAT WAS FAULTY.FORD HAS NOT MADE CHANGES TO THIS SYSTEM OR ORDERED A RECALL

Mileage: 69,000

THE POWER STEERING FOR A WHILE WORKED INTERMITTENTLY, BUT 1 MONTH AGO THAT STOPPED WORKING COMPLETELY.

Mileage: 55

TAKATA RECALL I NOTICED THAT THIS VEHICLE "CHUGS" WHEN IT IS SITTING IDLE, AND THAT SOMETIMES IT FEELS AS IF IT WANTS TO STALL WHILE IDLING. THERE IS ALREADY A RECALL OUT FOR THIS ISSUE BUT I HAVE NOT BEEN INFORMED OF IT. IT SAYS THAT 10/22/2018 THERE WAS A RECALL FOR THIS ISSUE. ONTO THE NEXT ISSUE, WITHOUT WARNING MY VEHICLE BEGAN TO SHAKE (THIS CAR IS MY DAILY DRIVER) AND THEN I BEGAN TO HEAR WHINING WHENEVER I WOULD TURN! HELP!

Mileage: 105,000

THE ELECTRONIC POWER STEERING GOES OUT WITHOUT WARNING WHILE DRIVING ON A CITY STREET !!! THE INTERNET IS TEAMING WITH COMPLAINTS ABOUT THIS ON THIS VEHICLE. DOES SOMEONE HAVE TO DIE BEFORE THE NHTSA TAKES ACTION ?

Mileage: 75,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND WAS UNABLE TO TURN. THE CONTACT CALLED DENNY MENHOLT FORD (LOCATED AT 50 FORD LN, BUTTE, MT 59701, (406) 494-6333) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 124,000.

Mileage: 124,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING ASSIST WAS FAULTY AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL. THE CONTACT OBSERVED THAT "STEERING ASSIST MALFUNCTION" WAS DISPLAYED ON THE INSTRUMENT PANEL, MALUFUNCTION WARNING LIGHT CAME UPON. THE VEHICLE WAS TAKEN TO WAYNE AKERS FORD (2000 10TH AVE N, LAKE WORTH, FL 33461, (800) 749-8875) WHERE IT WAS DIAGNOSED THAT A NEW STEERING GEAR WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS INVALID. *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 38,000

THE POWER ASSISTING WHEEL STEERING HAS MALFUNCTION AND LEADS TO VERY DIFFICULT WHEEL TURNING. IT INCREASE THE RISK OF ACCIDENT WHEN THE MALFUNCTION WAS SUDDENLY HAPPENS WHEN DRIVING ON ROAD. FORD FRANCHISE DEALER STORE HAS VERIFIED THAT THIS ISSUE HAPPENS ON 2012-2014 FORD FUSION AND FOCUS AND THE ISSUE HAPPENS WITHOUT CAR BEING HIT OR INVOLVED IN ANY ACCIDENT. FORD HAS ALREADY ANNOUNCED RECALLS FOR 2011-2014 ESCAPE, EXPLORER, AND MARINER FOR POWER STEERING DEFECT. I HAVE EXPERIENCED THE EXACT SAME SITUATION DESCRIBED FOR THOSE RECALLS. THEREFORE FOCUS SHOULD BE IANOTHER MODEL OF FORD VEHICLES THAT NEEDS INVESTIGATION FOR POWER STEERING DEFECT AND BE RECALLED FOR REPAIR. MORE COMPLAINTS FROM FOCUS OWNERS ONLINE: HTTP://M.CARCOMPLAINTS.COM/FORD/FOCUS/2012/STEERING/POWER_STEERING_FAILURE.SHTML

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE CONTACT STATED THAT THE FAILURE WAS PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.

Mileage: 250,000

ELECTRONIC POWER STEERING FAILED AT LESS THAN 50,000 MILES. COULD NOT STEER CAR. ELECTRONIC CONTROL IS LOCATED BY EXHAUST MANIFOLD, WHICH HEAT CAUSED UNIT TO FAIL. THIS IS A COMMON PROBLEM AND FORD HAS RECALLED THE STEERING UNIT ON OTHER MODEL, BUT NOT ON FOCUS. COST $2160 TO REPAIR. TRANSMISSION SHUTTERS AT LOW SPEEDS MAKING IT DIFFICULT TO CONTROL. HAD IT INTO FORD SEVERAL TIMES TO DIAGNOSE AND THEY STATE IT IS WITHIN PARAMETERS OF THIS DUAL CLUTCH TYPE TRANSMISSION. FORD HAD EXTENDED WARRANTY FOR TRANSMISSION BUT REFUSED TO REPLACE MINE UNDER WARRANTY.

Mileage: 42,655

STEERING BEINGS TO LOCK INTERMITTENTLY DURING DRIVING, STEERING WHEEL LOCKS DURING DRIVING, STEERING WHEEL THEN BECOMES VERY HARD TO TURN UPON START UP. I WAS DRIVING ON THE FREEWAY NEARING A CURVE TO EXIT WHEN ISSUE HAPPENED. THIS CAR CANNOT BE OPERATED WITHOUT POWER STEERING FOR SOMEONE WHO IS ELDERY, SICK, EVEN A NORMAL PERSON. THE WHEEL JUST WONT BUDGE. I AM TRYING TO SECURE FUNDS TO PAY OUT OF POCKET

Mileage: 78,000

TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE POWER STEERING FAILED AND THE CONTACT'S DAUGHTER LOST CONTROL OF THE VEHICLE. THE VEHICLE CRASHED INTO A POLE AND THE VEHICLE FLIPPED OVER MULTIPLE TIMES. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S DAUGHTER SUSTAINED NECK PAINS THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE POWER STEERING FAILED AND THE CONTACT'S DAUGHTER LOST CONTROL OF THE VEHICLE. THE VEHICLE DROVE INTO AN EMBANKMENT, CRASHED INTO A LIGHT POLE, AND FLIPPED OVER MULTIPLE TIMES. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S DAUGHTER SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. POLICE REPORT NUMBER: 85507869 WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS21646310. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

STEERING ASSIST MALFUNCTION ON CONSOLE DISPLAY UPON START OF VEHICLE. STEERING IS ALMOST IMPOSSIBLE AND VEHICLE POSES A SERIOUS HAZARD IF THIS HAPPENS WHILE I'M DRIVING. RECALL IS ISSUED FOR SIMILAR PROBLEM ON OTHER MODELS, YET NO RECALL IS ISSUED FOR THE SAME PROBLEM ON THE FOCUS.

Mileage: 126,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STUART POWELL FORD LINCOLN MAZDA (225 S DANVILLE BYPASS, DANVILLE, KY 40422, (859) 236-8917) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE ALSO EXPERIENCED STEERING FAILURES SEVERAL TIMES. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

OWNER OF A 2012 FORD FOCUS 4D SE, EXPERIENCED THE LOSS OF POWER STEERING "POWER STEERING ASSIST". IT HAS HAPPENED TO ME TWICE WITHIN MINUTES OF EACH OTHER. GOING DOWN A CITY STREET AND LOST CONTROL IT WAS EXTREMELY DIFFICULT TO TURN TO GET OFF THE STREET TO SAFETY. IN THE PROCESS OF TURNING I CAME CLOSE TO HITTING A CAR. TURNED THE CAR ON AND OFF, FIGURED WORKS FOR ELECTRONIC DEVICES, THE "POWER STEERING ASSIST" WAS REMOVED THEN 10 MINUTES LATER THE "POWER STEERING ASSIST" ENGAGED AGAIN THIS TIME TURNING OFF THE FREEWAY. VERY SCARY EXPERIENCE. AFTER READING THE COST TO CORRECT THE ISSUE I WILL BE OUT $2000.00. IS FORD PUTTING LIVES IN DANGER TO CREATE ANOTHER REVENUE STREAM?? I CAN NOT BELIEVE THAT THESE VEHICLES HAVE NOT BEEN RECALLED FOR THIS ISSUE!!!! 57K MILES

Mileage: 57,000

LOSS OF POWER STEERING

Mileage: 175,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 70 MPH, THE STEERING WHEEL BECAME UNCONTROLLABLE WHEN MAKING TURNS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GORDIE BOUCHER FORD OF KENOSHA (8301 75TH ST, KENOSHA, WI 53142, (262) 697-0700) WHERE IT WAS DIAGNOSED THAT THE STEERING COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 127,000. THE VIN WAS NOT AVAILABLE.

Mileage: 127,000

STEERING QUITS INTERMITTENTLY.. IT'S A WELL KNOWN AND DOCUMENTED SAFETY HAZARD AS I HAVE SEEN HUNDREDS AND HUNDREDS OF SIMILAR COMPLAINTS. JUST ADDING ONE MORE TO THE LIST. DON'T SEE A FULL RECALL IN THE FUTURE BUT A LITTLE HELP WITH A VERY EXPENSIVE REPAIR WOULD BE NICE.

Mileage: 900,000

HAVE HAD SEVERAL INSTANCES OF THE POWER STEERING NOT FUNCTIONING UPON START UP. WARNING LIGHT CAME ON, BUT RESET AND WORKED UPON RESTARTING. OCCASIONALLY STEERING WILL TAKE EXTRA TIME, APPROX. 5 SECONDS, TO FUNCTION UPON STARTING HOWEVER YESTERDAY IT WOULD NOT RESET AND FUNCTION PROPERLY. HAD TO DRIVE APPROX. 5 MILES WITH NO POWER STEERING. WORKED PROPERLY AFTER PARKING AND RESTARTING CAR AFTER APPROX. 15 MIN.

Mileage: 96,000

BOUGHT THIS USED FOR MY SON'S FIRST CAR. POWER STEERING WENT OUT WHILE DRIVING. ONLY 80000 MILES ON THIS CAR. THIS COULD HAVE KILLED MY INNOCENT BOY. RECALL THIS BEFORE SOMEONE DIES!!!

Mileage: 80,000

ON TWO SEPARATE OCCASIONS, THE CAR LOST STEERING ABILITY WITHOUT ANY WARNING WHILE MY SON WAS DRIVING ON A BUSY HIGHWAY IN TRAFFIC. HE WAS LUCKILY ABLE TO PULL OVER WITHOUT CRASHING, THOUGH REQUIRED CONSIDERABLE EFFORT TO MANEUVER THE CAR OUT OF TRAFFIC, AS STEERING REQUIRED FULL STRENGTH. THE STEERING ASSIST MALFUNCTION MESSAGE APPEARED AFTER THE 3RD INCIDENT WHEN HE STARTED THE CAR IN HIS DRIVEWAY. I CANNOT UNDERSTAND HOW FORD CAN CAN CONTINUE TO ENDANGER DRIVERS AND OTHERS BY NOT RECALLING THIS CLEARLY DEFECTIVE ELECTRONIC STEERING SYSTEM. THE EXACT SAME SYSTEM HAS BEEN RECALLED IN OTHER MODELS TOTALING OVER 1.3 MILLION VEHICLES, PER A NEW YORKTIMES ARTICLE. THIS IS NOT A SMALL OR TRIVIAL PROBLEM. IN ADDITION, FORD MANUFACTURING HAS NOTIFIED DEALERS OF 'STEERING PROBLEMS' BUT FELL SHORT BY NOT INVESTIGATING THE ISSUE. THE PROBLEM IS APPARENTLY WELL KNOWN AND DOCUMENTED. PLEASE DO SOMETHING BEFORE INNOCENT PEOPLE ARE INJURED AND/OR KILLED. WE HAVE ALREADY ENDURED THE STRESS OF A TRANSMISSION/CLUTCH MALFUNCTION, FOR WHICH FORD EXTENDED THE WARRANTY TO COVER, BUT DID NOT NOTIFY OWNERS, AS AN OFFICIAL RECALL WOULD REQUIRE. OUR EXTREMELY HONEST AND DILIGENT MECHANIC RESEARCHED IT AND FOUND OUT, SO WE WERE ABLE TO HAVE THOSE REPAIRS DONE AT THE DEALER AT NO EXPENSE. THIS IS A NO-BRAINED, DO THE RIGHT THING AND ISSUE THE RECALL. DON'T PLAY RUSSIAN ROULETTE WITH OTHER PEOPLE'S LIVES.

Mileage: 79,000

AFTER A 30 MILE DRIVE, I STOPPED TO FILL MY TANK. WHEN I RESTARTED MY VEHICLE, I RECEIVED A WARNING THAT THE POWER STEERING BOOST HAD FAILED. I CHECKED UNDER THE HOOD AND DID NOT SEE ANY OTHER PROBLEMS. I WAS ABLE TO DRIVE THE CAR BACK TO DROP OFF MY PASSENGER, ALTHOUGH THE STEERING WAS EXTREMELY TIGHT. AFTER MY FRIEND LEFT MY CAR, THE POWER STEERING CAME BACK AND THE ISSUE HAS NOT RECURRED. I DID SOME RESEARCH ON THE INTERNET AND FOUND AT LEAST 200 OTHER INSTANCES OF SIMILAR EVENTS, LEADING TO A TOTAL FAILURE, AND A $1600 BILL FROM FORD FOR EACH OCCURRENCE. THERE IS A TSB WHICH EXISTS FOR THIS ISSUE, AND THERE WAS A RECALL OF OTHER FORD VEHICLES FOR SIMILAR PROBLEMS. HOWEVER, THE FOCUS WAS NOT INCLUDED IN THE RECALL BUT IT SOUNDS LIKE A SIMILAR ISSUE WHICH NECESSITATED THE RECALL OF 600K VEHICLES IN 2015. THERE ARE ALSO PLENTY OF ARTICLES FROM REPUTABLE SOURCES, LIKE THE NEW YORK TIMES, WHICH ALSO DOCUMENT THIS,

Mileage: 61,000

ELECTRONIC POWER STEERING ASSIST FAILURES. SEVERAL TIMES OVER THE PAST FOUR MONTHS MY WIFE AND I STARTED THE CAR AND THERE WAS NO POWER STEERING. THE CAR WAS UNDRIVABLE AND WARNING ON THE DASH INDICATED STEERING FAILURE. SOMETIMES TWO OR MORE RESTARTS WERE REQUIRED BEFORE THE WARNING WENT OFF AND THE POWER STEERING RETURNED. ALTHOUGH IT HASN'T HAPPENED YET WHILE DRIVING THE CAR. MY RESEARCH ON THIS FAILURE SHOWED THAT ITS HIGHLY POSSIBLE THAT IT COULD HAPPEN WHILE DRIVING AND CAUSE INJURY OR DEATH. FARTHER RESEARCH SHOWS THAT REPAIRS COULD COST AS MUCH AS $2,200.00

Mileage: 80,459

THE TRANSMISSION IS UNDER CLASS ACTION LAWSUIT. HAVING TROUBLE WITH SINCE BUYING IN 2012, STILL WAITING ON OUTCOME OF THAT. TODAY. MARCH 27, 2019, "STEERING WHEEL ASSIST- SERVICE NEEDED". STEERING OUT WHEEL WILL NOT TURN. I WORK I NEED A CAR. I WILL BE CALLING FORD TODAY. MY FORD FOCUS SE IS NO LONGER UNDER WARRANTY, OVER 140,000 MILES ON IT. I WAS NOT ABLE TO LEAVE HOME FOR WORK TODAY. SOMETIMES WHEN I TURN THE CAR OFF THE TIME CHANGES I THEN TURN IT BACK ON AND IT GOES BACK TO THE CORRECT TIME. ALSO IN THE PAST SOMETIMES IN WOULD NOT START. I WOULD WAIT A WHILE AND THEN IT WOULD START. IT HAS NOT DONE THAT SINCE I BOUGHT THE CAR IN 2012. THIS CAR HAS A LOT OF PROBLEMS.

Mileage: 143,000

WHEN I WENT TO DRIVE MY CAR OUT OF THE DRIVEWAY THE STEERING ACTED LIKE IT WAS LOCKED. AFTER TRYING MULTIPLE TIMES OF TURNING KEY ON/OFF I FINALLY CALLED THE MECHANIC TO TOW THE VEHICLE TO THEIR SHOP. AFTER A COUPLE WEEKS OF DIAGNOSIS IT WAS DETERMINED IT WAS THE ELECTRIC STEERING. WHY HAVE MULTIPLE OTHER FORD VEHICLES HAD A RECALL FOR THIS PROBLEM BUT NOT THE FOCUS?

Mileage: 120,000

AFTER TURNING ON IGNITION TO THE CAR A WARNING COMES UP "STEERING ASSIST FAULT" ON THE INFORMATION SCREEN NEAR THE ODOMETER. THE STEERING WHEEL IS THEN VERY HARD TO TURN. THIS HAS HAPPENED 2 TIMES IN THE FIRST DAY OF THE ISSUE. WHEN I TURN THE CAR OFF AND RESTART THE CAR THE PROBLEM GOES AWAY. I HAVE RESEARCHED AND FOUND SEVERAL COMPLAINTS OF THE SAME EXACT ISSUE I AM HAVING AND SOME HAVE REPORTED LOSING STEERING WHILE DRIVING SO I AM VERY CONCERNED ABOUT MY SAFETY.

Mileage: 80,000

STEERING BECAME VERY STIFF, ALMOST JERKING AT TIMES, WHEN TURNING. FEELS LIKE IT TAKES A COUPLE SECONDS FOR THE STEERING TO CORRECT ITSELF LIKE THERE'S A DELAY FROM TURNING THE WHEEL TO THE CAR ACTUALLY TURNING. DOES IT AT LOW CITY DRIVING SPEEDS AND ON THE HIGHWAY. WE DROVE IT SATURDAY, IT WAS FINE. IT DIDN'T GET USED SUNDAY, AND PROBLEM STARTED ON MONDAY MORNING. WHEN TURNING AT LOW SPEEDS THERE IS ALSO A GRINDING NOISE COMING FROM BEHIND THE STEERING WHEEL. NO WARNINGS ON DASH, NO INCIDENT TO CAUSE THIS. VEHICLE HAS ONLY 83,000 MILES. TOOK IT TO THE DEALER AND THEY SAID IT'S THE STEERING GEAR AND IT WILL BE OVER $1500 TO FIX. MONEY I DON'T HAVE FOR A PROBLEM THAT SHOULDN'T BE HAPPENING ON A CAR THIS NEW. I'M SCARED TO DRIVE IT AND CAN'T AFFORD TO FIX IT SO IT SITS IN THE DRIVEWAY LIKE A GIANT EXPENSIVE PAPERWEIGHT.

Mileage: 83,000

OFF AND ON FOR THE PAST 2 MONTHS GO OUT TO START THE CAR PUT IT IN REVERSE ATTEMPT TO BACK UP AND THE STEERING WHEEL BECOMES STUCK IT WILL NOT TURN AT ALL YOU HAVE TO GIVE IT 1 MIN AND THEN TRY AGAIN AND THEN IT RESUMES NORMAL, LAST SUMMER WAS DRIVING DOWN THE MAIN HIGHWAY THE RIGHT HEADLIGHT WENT OUT THE NEXT MORNING START THE CAR AND APPEARS IN SCREEN DEFAULT ON THE L LIGHTING OPEN THE HOOD TO SEE ALL ELECTRICAL WIRES TO THE HEADLIGHTS WERE BURNT WHERE THE BULB CONNECTS TO THE WIRE AREAS HAD TO HAVE ALL WIRING REDONE AND ALSO NEW COMPLETE HEADLIGHTS, ALSO 2 YEARS AGO WAS DRIVING DOWN THE HIGHWAY CAR STALLS OUT I DRIFT TO THE EDGE OF THE HIGHWAY ATTEMPTED SEVERAL RESTARTS WOULD NOT RESTART HAD IT TOWED AND HAD TO REPLACE THE FUEL PUMP AND RELAY SWITCH

Mileage: 110,000

WHILE DRIVING APPROXIMATELY 45 MPH IN TRAFFIC ON THE 5 FREEWAY IN LOS ANGELES, A WARNING CAME UP ON THE DASHBOARD STATING "STEERING ASSIST FAULT - SERVICE REQUIRED". AFTER THE MESSAGE DISPLAYED, A TURN IN THE ROAD WAS COMING UP AND I NOTED THAT I HAD NO POWER STEERING AND HAD TO USE EXCESSIVE FORCE TO TURN THE WHEEL TO MAKE THE TURN. LUCKILY I MANAGED TO NURSE THE CAR BACK HOME WITHOUT CAUSING AN ACCIDENT OR GOING OFF THE ROAD. TURNING AT SLOW SPEEDS IS NEARLY IMPOSSIBLE. I WILL BE TAKING THE VEHICLE INTO THE FORD DEALERSHIP BUT IT IS MY UNDERSTANDING THAT SIMILAR ISSUES HAVE OCCURED TO MULTIPLE 2012 FOCUS VEHICLES AND NO RECALL HAS BEEN ISSUED SIMILAR TO OTHER RECALLS FOR DIFFERENT FORD MODELS. LUCKILY MY CURRENT FAILURE DID NOT CAUSE AN ACCIDENT, BUT THE CAR IS NOT A HAZARD TO DRIVE FOR BOTH MYSELF AND OTHER MOTORISTS. THIS ISSUE NEEDS A RECALL BEFORE SOMEONE GETS INJURED OR WORSE, AND OWNERS DON'T HAVE TO FORK OVER $1500+ TO FIX THE ISSUE AS SEEMS COMMON ONLINE.

Mileage: 78,859

2012 FORD FOCUS IS VERY HARD TO STEER, AS IF IT HAS NO POWER STEERING. THERE IS NO POWER STEERING PUMP. I LEARNED THAT THIS VEHICLE HAS SOME KIND OF ELECTRICAL STEERING. I HAVE ALSO LEARNED THAT OTHER VEHICLE LIKE THE FOCUS HAS THE SAME PROBLEMS AS MINE BUT YET THESE OTHER FOCUS'S HAVE RECALLS FOR THIS PROBLEM. BUT NOT MINE. WE FEAR THAT THIS COULD CAUSE A SERIOUS ACCIDENT.

Mileage: 200,000

I HAVE A 2012 FORD FOCUS AT 93000 MILES, I STARTED THE CAR ONE MORNING ON MY WAY TO WORK AND THE STEERING ASSIST FAULT POP UP ON THE SCREEN BEHIND THE STEERING WHEEL. THE STEERING WHEEL BECAME HARD TO TURN AND I COULDN'T DRIVE IT DUE TO IT BEING NOT SAFE TO DRIVE. I TOOK IT TO A FORD DEALERSHIP AND THEY TOLD ME THE STEERING RACK AND PINION NEEDS TO BE REPLACE AND IT'LL COST $2200 FOR THE REPAIRS. I'VE LOOK UP ONLINE AND FOUND MAN OTHERS LIKE ME WHO FACE THIS PROBLEM. FORD NEEDS TO HAVE A RECALL ON THIS, IT'S VERY DANGEROUS FOR US TO DRIVE DOWN THE ROAD AND SUDDENLY YOUR STEERING WHEEL WOULDN'T TURN.

Mileage: 93,000

STARTED MY CAR AND RECEIVED A POWER STEERING FAILURE MESSAGE. TURN CAR OFF AND BACK IN AND IT GOES AWAY. HAPPENED THREE TIMES ONCE WHILE I WAS WAITING AT A STOP LIGHT. TOOK VEHICLE IN AND TOLD IT WAS A GEAR THAT NEEDS TO BE FIXED. THIS WAS A RECALL ON OTHER GODS BUT NOT MINE. OVER $2,000 TO FIX.

Mileage: 89,000

SOMETIMES WHEN THE CAR IS STARTED AND YOU GO TO BACK UP OR EVEN PULL IN TO PARK THE STEERING WHEEL LOCKS UP AND DOES NOT ALLOW YOU TO TURN IT. THE RADIO MAKES THIS HORRIBLE LOUD CRACKLING NOISE AND IMPOSES A TREMENDOUS SAFETY CONCERN WHEN YOU ARE DRIVING DOWN THE ROAD AND THE SPEAKERS CUT ON AND OFF WITHOUT YOU EVER TOUCHING THE STEREO SYSTEM, I FEEL FOR THOSE WHO HAVE SENSITIVE HEARING OR EVEN THE ELDERLY IF IT HAPPENS TO THEM BECAUSE IT IS HORRIBLY LOUD AND EVEN WITH THE RADIO OFF IT STILL POPS AND SQUEAKS, ALSO THE CANISTER PURGE I JUST SPENT 700 LAST YEAR REPLACING FUEL PUMP RELAY SWITCH CAR JUST CUT OFF GOING DOWN THE 4OAD AND WOULD NOT START BACK UP

Mileage: 198,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BECAME DIFFICULT TO STEER AND "POWER STEERING ASSIST FAULT" ILLUMINATED ON THE MESSAGE CENTER. THE CONTACT CONTINUED DRIVING AT A SLOWER PACE TO HER DESTINATION. AFTER A WHILE, THE VEHICLE STEERING BEGAN TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO FORD AUTO WORLD (2903 S SCATTERFIELD RD, ANDERSON, IN 46016) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK AND POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

Mileage: 148,000

I STARTED MY CAR, BACKED IT OUT OF MY DRIVEWAY, WENT TO GO FORWARD AND THE STEERING, QUIT, VERY STIFF COULDNT TURN THE STEERING WHEEL, SO I TURNED THE CAR OFF, THEN STARTED IT BACK UP, AND THE STEERING WAS FINE, A FEW DAYS LATER THIS HAPPENED AGAIN AT THE GAS STATION, THEN AGAIN IN THE SUBDIVISION COULD HARDLY TURN THE WHEEL TO GET BACK IN THE DRIVEWAY. THIS CAR HAS 40000 MILES ON IT, 1 OWNER, 1 DRIVER.

Mileage: 40,000

START UP THE CAL: POWER ASSIST FAILURE (OR THE LIKE) WHICH I CAN RESTART THE CAR AND IT GOES AWAY, THIS HAS BEEN RECALLED ON OTHER FORDS, BUT NOT MINE.

Mileage: 100,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL, BUT IT SEIZED. THE VEHICLE WAS TOWED TO HONOLULU FORD (1370 N KING ST, HONOLULU, HI 96817, (808)-824-3981) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO ASSIST WITH PART OF THE STEERING REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 82,800.

Mileage: 82,800

THE ELECTRONIC POWER STEERING FAILURE LIGHT KEEPS COMING ON. FORD RECALLED OTHER UNITS FOR SAME PROBLEM AND NOT THE FOCUS. STEERING WHEEL LOCKS UP WHEN LIGHT COMES ON AND MAKES IT DIFFICULT TO STEER. THIS IS A MAJOR ACCIDENT WAITING TO HAPPEN. THE LIGHT USUALLY COMES ON WHEN FIRST STARTING THE CAR.

Mileage: 80,000

WENT TO LEAVE TO GO TO WORK ON 3-5-2019 AND I HAD NO STEERING MY CAR I HAVE NOT HAD ANY ISSUES SINCE I'VE I THIS CAR I'VE HAD IT FOR 3 YEARS . WE LOOKED O UTUBE TO SEE WHAT WE COULD DO TO FIX SO I COULD GO TO WORK IT TOOK US 20 MINUTES TO GET IT TO UNLOCK DRIVE FINE TO WORK WHEN I WENT TO LEAVE WORK AT 4PM ON 3-5-2019 IT DID IT AGAIN IT TOOK ME ABOUT 10 MINUTES THIS TIME AFTER IT UNLOCKED I WAS STILL HAVING A HARD TIME WITH THE STEERING AT FIRST BUT THEN IT LOOSENED UP THIS IS A VERY SERIOUS ISSUE THAT NEEDS TO ADDRESSED

Mileage: 89,000

I STARTED MY CAR AND A WARNING LIGHT CAME ON SAYING POWER STEERING ASSIST WAS OUT. THE CAR WAS VERY HARD TO STEER. THE NEXT TIME I STARTED CAR, THE PROBLEM WAS GONE. HOWEVER, SINCE THEN, THE PROBLEM HAS RETURNED AND IT IS UNSAFE TO THIS CAR DRIVE IN TRAFFIC. MY RESEARCH SHOWS THIS IS A COMMONAND DANGEROUS SITUATION AND NEEDS TO BE CORRECTED BY FORD ON THE 2012

Mileage: 87,000

MY CAR TOLD ME DRIVER STEERING MALFUNCTION AND MY STEERING WHEEL COMPLETELY STOPPED WORKING .

Mileage: 173,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE STEERING LOST POWER AND "POWER STEERING ASSIST FAILED" ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM CHARLON FORD, INC (760-371-1331, LOCATED AT 269 S CHINA LAKE BLVD, RIDGECREST, CA 93555) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,300.

Mileage: 77,300

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE SHUTTERED AND THE STEERING WHEEL WAS LOOSE. ALSO, THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 160,000. *TR

Mileage: 160,000

2012 FORD FOCUS HAS POWER STEERING ASSIST FAULT THAT WILL NOT CLEAR. AFTER ON-LINE RESEARCH DONE, HAVE SEEN THAT MANY OWNERS HAVE EXPERIENCED SAME SUE. BEYONC HAS 81000 MILES ON IT. VEHICLE EXHIBITS ISSUE IMMEDIATELY DURING STARTING AND CONTINUES THROUGHOUT DRIVING. USED TO BE ABLE TO RESET BY TURNING CAR OFF AND THEN ON, HOWEVER THAT NO LONGER WORKS. FORD HAS RECALLED OTHER VEHICLES FOR SAME ISSUE BUT NOT THE FOCUS.

Mileage: 81,672

THE STEERING INTERMITTENTLY CUTS OUT MAKING IT NEARLY IMPOSSIBLE TO STEER. THE STEERING WENT OUT WHILE I WAS DRIVING AND I NEARLY HIT ANOTHER CAR. I WAS DRIVING ON A LOCAL CITY STREET WHEN THE ISSUE OCCURRED. THE ERROR STEERING ASSIST FAULT, SERVICE REQUIRED UPON LOSS OF STEERING CONTROL. UPON RESEARCH, I HAVE DETERMINED THAT FORD HAS RECALLED OTHER CARS WITHIN THE SAME MODEL YEAR FOR THE SAME ISSUE. I AM CONCERNED THAT IF THIS OCCURS AGAIN IT COULD RESULT IN AN ACCIDENT CAUSING DAMAGE TO PROPERTY AND INJURIES TO MYSELF AND OTHERS.

Mileage: 96,000

AFTER STARTING 2012 FORD FOCUS START TO PULL OUT OF PARKING SPOT AND STEERING WHEEL LOCKED UP, COULD NOT TURN RIGHT OR LEFT. PULLED FORWARD AND TURNED CAR OFF, WAS GOING TO CALL TOW BUT INSTEAD STARTED CAR AGAIN AND STEERING STARTED WORKING AGAIN. THERE NEEDS TO BE A RECALL ON THIS ISSUE, WHAT WOULD HAVE HAPPENED IF I WAS DRIVING AND TURNING THE CORNER IN FRONT OF THE LOCAL ELEMENTARY SCHOOL AND THE CAR HIT STUDENTS AND THE MEDIA FOUND OUT NHTSA NEW ABOUT THIS PROBLEM ALL OVER THE COUNTRY ALONG WITH FORD'S KNOWLEDGE OF THIS ISSUE, IT WOULD BE WORST THAN THE PINTO GAS TANK ISSUE. PLEASE CONSIDER ISSUING A RECALL ON THIS PROBLEM.

Mileage: 77,000

TAKARA RECALL, WHILE DRIVING I HAD TO MAKE A TURN. WHEN TURNING, SUDDENLY THE STEERING WAS DIFFICULT TO TURN AND I WAS FORCED TO STOP THE CAR. I GOT THE MESSAGE "STEERING ASSIST MALFUNCTION". THIS WAS VERY SCARING BECAUSE I WAS IN TRAFFIC AND AN ACCIDENT COULD'VE HAPPENED.

Mileage: 150,000

I STARTED MY CAR AND THE STEERING WOULDN'T WORK ANY MORE WITHOUT A HOLE LOT OF MUSCLE POWER. THE CAR WAS PARKED'.

Mileage: 119,298

POWER STEERING: SOMETIMES WHEN I START MY CAR AN ERROR MESSAGE WILL SAY "POWER STEERING FAILURE", AND THE POWER STEERING WILL NOT WORK. IF I TURN THE CAR OFF, AND THEN RESTART IT WITHIN A FEW MINUTES IT GOES AWAY. IT STARTED DOING THIS WITHIN A MONTH OF WHEN WE BOUGHT IT, AND BECAUSE THE ERROR ISN'T PRESENT WHEN WE TAKE IT TO THE DEALERSHIP THEY TELL ME THEY CAN'T DO ANYTHING. I HAVE COMPLAINED MULTIPLE TIMES TO THEM, AND THEY HAVE DONE NOTHING. IT HAS BEEN DOING THIS RANDOMLY FOR YEARS NOW, AND AFTER BRINGING IN MY CAR TO HAVE THE CLUTCH LOOKED AT AGAIN (I'VE HAD IT REPLACED 5 TIMES NOW) IT HAD THE POWER STEERING ERROR MESSAGE SHOW UP AND THE TECHS WERE ABLE TO SEE THAT THE CAR HAD NO POWER STEERING ALONG WITH THE MESSAGE. THEY TOLD ME I WOULD HAVE TO REPLACE THE STEERING WHEEL COLUMN, AND EVEN THOUGH IT HAS DONE THIS FROM THE START I WOULD HAVE TO PAY FOR IT.

MY POWER STEERING LOCKED UP WHILE I WAS LEAVING MY HOUSE. MY CAR HAS ONLY 90K MILES AND THERE HAS BEEN TONS OF RECALLS IN GENERAL FOR THIS CAR ALREADY. THIS IS A SERIOUS PROBLEM AND RISK AND I BELIEVE THAT I'M NOT THE ONLY PERSON TO HAVE COME ACROSS THIS.

Mileage: 94,000

WHILE DRIVING ON CITY STREET GOING HOME AN ERROR MESSAGE DISPLAYED 'STEERING ASSIST FAULT - SERVICE REQUIRED'. THE CAR BECAME VERY DIFFICULT TO STEER. WILL BE SCHEDULING WITH MEL HAMBELTON FORD TO INVESTIGATE THE CONDITION.

Mileage: 85,700

THE AUTOMATIC TRANSMITION OF MY 2012 FORD FOCUS WITH 100K MILES HAD HESITATION AND THE ENGINE SUDDENLY SHUT OFF WHEN DRIVING DUE TO THE TRANSMITION FAIL (IT HAPPEN TOO OFTEN DRIVIND IN THE CITY), AFTER I PAID $ 2,200 TO THE DEALERSHIP TO GET IT FIXED ( THEY CHANGED CLUTCHS AND COMPUTER MODULE). THE STEERING WHEELS STARTED TO FAIL, IT SUDDENLY GETS TOO HARD TO TURN, THEN IT GETS NORMAL AND THEN FAILS AGAIN. JUST WHEN I WAS TURNING ON A CORNER THE STEERING WHEEL GOT HARD TO TURN AND THE CAR WAS GOING OUT OF THE ROAD (STRAIGHT). LUCKILY I WAS ABLE TO HOLD THE STEERING WHEEL TOO HARD TO CONTROL IT. FORD WANT TO CHARGE $2,400 TO FIX THE PROBLEM (RACK AND PINION REPLACEMENT) . I THINK THERE SHOULD BE RECALLS FOR THOSE DANGEROUS ISSUES. THANKS.

Mileage: 100

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE CONTACT STARTED THE VEHICLE IN THE MORNING, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SILL-TERHAR MOTORS (303-469-1801, LOCATED AT 150 ALTER ST, BROOMFIELD, CO 80020) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

Mileage: 69,000

I HAD THIS CAR ABOUT FOUR YEARS I PUT A TWO NEW BATTERY, NEW START, NEW RADIO, NEW RADIATOR, THERMOSTAT THE ARMS AND ROD REPLACE NOW I GOT THE STEERING ASSIST FAULT GOING ON IN MY CAR I GET WIRED PUT MONEY ON TO IT !

Mileage: 75,000

DRIVING TO WORK STEERING STARTED TO GET HARD TO STEER ON THE HIGH WAY AND MAKING TURNS. THEN AFTER WORK PUT IN KEY TURN KEY ON SAYS STEERING LOST STOP. AT THIS TIME THE STEERING WAS LOCKED UP MY SON WAS ABLE TO GET THE STEERING TO WHERE HE COULD GET IT HIM BUT VERY HARD TO DO I COULDN'T BUDGET IT. THE WAY IT ACTED ON THE HIGHWAY I WAS AFRAID IT WOULD STOP WORKING CAUSE IT WAS GETTING MORE DIFFICULT TO MOVE THE STEERING.

Mileage: 8

POWER STEERING ALWAYS TAKES AWHILE TO START WHEN THE CAR IS STARTED, NOW IT HAS GONE OUT COMPLETELY.

STEERING WHEEL LOCKED DURING DRIVING. UNABLE TO MAKE TURNS. POWER STEERING RACK MALFUNCTIONED.

Mileage: 76,611

STEERING WHEEL LOCKING UP WHEN I START CAR, FORD DENIES ANY ISSUE.

Mileage: 100,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED INTO A PARKING LOT AND THE ENGINE WAS POWERED OFF. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WITHOUT POWER STEERING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

Mileage: 129,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE EXITING A PARKING SPACE, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS POWERED OFF AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN WITHOUT POWER STEERING ABILITY TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S SON WAS DRIVING 35 MPH, THE STEERING WHEEL FAILED AND WAS DIFFICULT TO TURN. IN ADDITION, THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 113,000.

Mileage: 113,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING FAILED. WHILE STEERING, THE CONTACT HAD TO USE EXCESSIVE FORCE TO TURN AND THE STEERING WHEEL SEIZED FREQUENTLY. THE CONTACT STATED THAT "SERVICE STEERING" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO KOONS FORD (2540 RIVA RD, ANNAPOLIS, MD 21401, (410) 224-2100) WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING SYSTEM NEEDED TO BE INSTALLED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY AND THE STEERING WHEEL SEIZED, WHICH MADE IT DIFFICULT TO TURN. ALSO, WHEN THE VEHICLE WAS STARTED AND THE CONTACT SHIFTED INTO DRIVE, THE VEHICLE AUTOMATICALLY WENT IN REVERSE. THE CONTACT HAD TO IMMEDIATELY ENGAGE THE PARKING BRAKE. ALSO, WHILE THE VEHICLE WAS PARKED ON THE STREET, IT ROLLED BACKWARDS DUE TO THE PARKING POSITION. FURTHERMORE, WHILE ATTEMPTING TO REVERSE, THE VEHICLE STALLED. ALSO, THE DOOR LATCHES WERE LOOSE AND IN DANGER OF BECOMING DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO TED RUSSELL FORD (9925 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 444-6467) AND SERVICED MULTIPLE TIMES FOR EACH FAILURE; HOWEVER, EACH FAILURE REMAINED EXCEPT FOR THE POWER STEERING FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

CAME ON AFTER I WAS ATTEMPTING TO REPAIR THE HEAT/AC FAN AS IT HAS FAILED AFTER UNHOOKING THE BATTERY POST TO ATEMP TO RESET COMPUTER TO SEE IF THE CODE WOULD RESET IT DID NOT. STEERING IS HARD AND UNSAFE IF IT HAPPENS TO FAIL WHILE DRIVING THE SPEED LIMIT ON INTERSTATE OR PARKWAYS. IT MAY CAUSE POSSIBLE ACCIDENTS IF NOT RECALLED AND A FIX HAPPEN. STATIONARY WHEN THIS ISSUE HAPPEN

Mileage: 121,910

I PURCHASED A USED 2012 FORD FOCUS THAT IS EQUIPPED WITH THE ELECTRIC POWER ASSIST STEERING. AT ABOUT 116,500 I STARTED HAVING TROUBLE TURNING THE VEHICLE WHILE DRIVING. AN "POWER ASSIST MALFUNCTION" MESSAGE APPEARED, BUT AFTER RESTARTING THE CAR IT "SOLVED" THE PROBLEM. HOWEVER, AT AROUND 118,000 IT CAME ON PERMANENTLY WHILE I WAS MAKING A LEFT HAND TURN CAUSING ME TO HIT A GRANITE CURB PUTTING A DENT IN THE RIM.. I RECENTLY HAD TO HAVE THE CAR INSPECTED (01/05/2019) AND IT FAILED THE SAFETY PORTION OF THE INSPECTION. THIS IS A SAFETY ISSUE, AND I UNDERSTAND IT WILL COST ME OVER $2,000 DOLLARS TO HAVE "FIXED". THIS TYPE OF "STEERING UNITS" HAVE BEEN RECALLED BY FORD ON PREVIOUS MODELS OF THEIR VEHICLES, BUT NOT ON THE 2012 FORD FOCUS. WHY? THIS PUTS LIVES AT RISK BECAUSE OF THEIR FAULTY DESIGN AND REALLY NEEDS TO BE ADDRESSED. IT IS DRIVEABLE BUT EXTREMELY HARD TO TURN WHEN AT SLOW (5MPH TO 15MPH) SPEEDS, BUT STILL, IT IS EXTREMELY DIFFICULT TO PARK IN A CROWDED PARKING LOT.

Mileage: 118,000

TRIED TO START CAR THIS MORNING AND COULDN'T TURN STEERING WHEEL WHEN TRYING TO BACK OUT WITH WARNING LIGHT COMING ON. HAS HAPPENED ONE OTHER TIME. WORRIED IT WILL HAPPEN WHILE DRIVING AND I HAVE TO DRIVE DAILY ON A ONE LANE HIGHWAY THAT IS OFF THE EDGE OF MOUNTAIN. AFRAID OF GOING OVER EDGE IF IT HAPPENS WHILE ON IT. WILL BE CALLING DEALERSHIIP ABOUT IT. CAR HAS 135,000 MILES.

Mileage: 135,000

THE ELECTRONIC RACK AND PINION FAILED WHEN DRIVING. THE CAR STARTED DISPLAYING A POWER STEERING ASSIST ERROR ON THE DISPLAY. ALL POWER STEERING WAS LOST AND CAR NEARING LOST CONTROL AND CAUSED AN ACCIDENT. SPEED WAS 55 MPH ON SHUG JORDAN. AFTER DIAGNOSING THE ISSUE, A REPLACEMENT POWER STEERING UNIT NEEDED TO BE INSTALLED. FORD MADE A DEFECTIVE PART.

Mileage: 125,000

VEHICLE WAS STATIONARY AT THE TIME. STEERING ASSIST WARNING CHECK MANUAL CAME ON THE DASH AND I WAS UNABLE TO TURN THE STEERING WHEEL. LUCKILY I WAS STOPPED. I TURNED THE CAR OFF AND BACK ON AND IT WORKED. KIND OF SCARED TO DRIVE IT NOW THOUGH, WHAT IF THAT HAPPENS WHEN I'M IN MOTION????

Mileage: 47,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL FAILED AND BECAME DIFFICULT TO TURN. IN ADDITION, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WAYNE AKERS FORD (2010 10TH AVE N & I-95, LAKE WORTH, FL 33461, (561) 582-4444), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE FEES. THE MANUFACTURER WAS CONTACTED VIA MAIL AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 37,000. *TT*JB

Mileage: 37,000

WITH INCREASING FREQUENCY THE POWER STEERING FAILS AT STARTUP. I TURN THE CAR OFF AND BACK ON AGAIN, SEEMS TO BE A QUICK FIX, BUT I WORRY SOMETHING IS ACTUALLY BROKEN.

Mileage: 77,500

UPON STARTING MY 2012 FORD FOCUS ON TWO OCCASIONS IN THE PAST 2 MONTHS, MY STEERING WHEEL WOULD NOT TURN. THE "STEERING WHEEL ASSIST: FAULT" MESSAGE ALERTED ON MY STEERING WHEEL SCREEN ON BOTH OCCASIONS. THE CAR WAS PARKED ON THE STREET AND UPON TURNING THE CAR ON AND SEEING THE MESSAGE, I ATTEMPTED TO DRIVE OUT OF THE PARKING SPOT AND COULD ONLY GO STRAIGHT OR BACKWARDS. AFTER FINDING MULTIPLE COMPLAINTS ONLINE ABOUT MY SAME ISSUE, I TOOK IT TO MY LOCAL AUTO REPAIR SHOP TO DIAGNOSE THE ISSUE. THE DIAGNOSIS CODE IS U3000:49 - CONTROL MODULE INTERNAL ELECTRONIC FAILURE, AND THE INVOICE/TECHNICIAN'S OPINION CAN BE FOUND IN THE UPLOADED FILE BELOW.

Mileage: 89,450

FOR A FEW MONTHS NOW MY POWER STEERING HAS BEEN NOT WORKING WHEN I TURN THE CAR ON SPORADICALLY. TO FIX THIS I HAVE BEEN JUST TURNING THE CAR OFF THEN BACK ON A FEW TIMES AND THAT SEEMS TO FIX THE PROBLEM. HOWEVER, NOW IT WON'T RESET AND I DO NOT HAVE POWER STEERING AT ALL. I HAD IT TOWED TO THE DEALER AND AFTER THEY CHARGED ME 140 THEY TOLS ME THAT IT NEEDS A NEW RACK AND PIN AND IT WOULD COST 2400!!! FORD ISSUED A RECALL ON SEVERAL DIFFERENT CARS FOR THIS SAME ISSUE. HOW MANY MORE PEOPLE HAVE TO BE HURT OR DIE BEFORE THEY ISSUE ONE FOR THIS? I JUST HAD THE TRANSMISSION CONTROL MODULE REPLACED UNDER WARRANTY AND RECEIVED A LETTER IN THE MAIL INFORMING ME THAT A RECALL WAS ISSUED DUE TO THE FUEL SYSTEM CAUSING MAJOR PROBLEMS.

Mileage: 125,000

WHILE DRIVING THE VEHICLE THE STEERING FAILED FORTUNATELY I WAS AT MY OWN STREET AND FINALLY GOT IT HOME BY GETTING MY GRANDSON TO HELP ME TURN THE WHEELS. TOOK TO AAMOCO THEY SCANNED FOR CODES AND UPDATED THE PCM/TCM. IT BROKE AGAIN IN 3 DAYS. I WAS FORTUNATE AGAIN I HAD NOT LEFT MY DRIVEWAY. THIS IS A SAFETY ISSUE IF YO ARE ON A FREEWAY OR OTHER ROADWAY WHERE TRAFFIC IS MOVING FAST. THIS WHOLE ENDEAVOR COST OVER $2000 TO FIX. I AVERTED THE DANGER BUT WHOSE TO SAY OTHERS MY NOT.

Mileage: 88,521

STEERING ASSIST FAULT; LOSS OF POWER STEERING IN THE VEHICLE

Mileage: 112,000

STEERING WHEEL LOCKED UP WHILE VEHICLE IN MOTION (UNABLE TO STEER). TURNED KEY OFF THEN BACK ON AFTER GETTING CAR STOPPED AND STEERING WORKED. THIS HAS HAPPENED AT INITIAL START UP ON THREE SEPARATE OCCASIONS. WIFE REFUSES TO DRIVE IT. AT INITIAL START UP WE WERE UNABLE TO EVEN TURN THE STEERING WHEEL WITH ENGINE RUNNING. ON ONE OCCASION I HAD TO RETURN HALF HOUR LATER AND IT DID FUNCTION PROPERLY. VERY UNPREDICTABLE. FORD DEALERSHIP SAYS IT'S THE STEERING GEAR AND COSTS ABOUT $2,000 TO REPLACE. DISPLAY ON VEHICLE SAYS PROBLEM IS ELECTRIC ASSIST FOR POWER STEERING. VEHICLE HAS 89,000 MILES ON IT. NO CONTROL OF VEHICLE IF LOSES POWER STEERING ASSIST. ADDITIONALLY THE DRIVER'S SIDE WINDOW WILL NOT ROLL UP OR DOWN. RUBBER DOOR GASKETS CONTINUE TO FALL OFF ON ALL FOUR DOORS. THE DUST COVER UNDER THE MOTOR IS NOTHING MORE THAN A PIECE OF CARDBOARD WITH SOME SPRAYED ON FUZZY FAKE MATERIAL COVERING ONE SIDE.

Mileage: 87,000

STARTED CAR UP ,STEERING LOCKED UP,TURN CAR OFF,RESTART STEERING WORKED,CAR WAS STATIONARY

Mileage: 139,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 8 MPH, THE VEHICLE LOST ALL POWER STEERING ABILITY AND THE STEERING ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

Mileage: 127,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING INDICATOR ILLUMINATED AND THE VEHICLE COULD NOT BE STEERED. THE DEALER (VERNER-CADBY FORD, 1240 BLOOMFIELD AVE, FAIRFIELD, NJ 07004, (973) 575-0333) STATED THAT THE FAILURE WAS DUE TO AGE AND THE REPAIR WOULD COST APPROXIMATELY $1,700. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

WHILE I WAS DRIVING THE WHOLE STEARING COLUMN STARTS TO VIBRATE THEN IT TIGHTENS UP AND THE LIGHT COMES ON SAYING STEARING ASSIST FAULT, SERVICE REQUIRED. WHEN THIS HAPPENS THE STEARING WHEEL LOCKS UP AND YOU CAN'T TURN. I'VE HAD THIS HAPPEN THREE TIMES, LUCKILY NOT IN A CURVE OR AT A HIGHER RATE OF SPEED. I HAVE TO STOP THE CAR, TURN IT OFF AND BACK ON TO RESET. I KNOW I WILL CRASH IF I AM GOING AROUND A CURVE OR DRIVING ON THE INTERSTATE, WITH THE CAR STEARING LOCKED. I CURRENTLY HAVE IT AT THE FORD DEALERSHIP FOR REPAIR. THE MECHANIC SAID IT WAS NOT SAFE TO DRIVE.

Mileage: 101,656

"STEER ASSIST FAULT" ERROR MESSAGE WITH TOTAL LOSS OF POWER STEERING WHILE DRIVING, CAUSING LOW SPEED IMPACT INTO CURB IN NEIGHBORHOOD. THIS IS A KNOWN POWER STEERING SYSTEM FAILURE AND YET FORD HAS FAILED ITS CUSTOMERS AND CONTINUE TO PUT THEM IN DANGER AND LIFE'S AS RISK. THIS IS MY 16YEAR OLD DAUGHTER CAR AND IT IS AN ABSOLUTE DISGRACE THAT THIS ISSUE HAS SIGNIFICANT DOCUMENTATION & COMPLAINTS CONFIRMING THIS FAILURE YET NO RECALL & FORD NOT TAKING RESPONSIBILITY FOR THEIR PRODUCTS. IT'S EXTREMELY SAD THAT IT WILL PROBABLY TAKE A HUMANS LIFE BEFORE THIS KNOWN POWER STEERING FAILURE ISSUE WHICH CAUSES DRIVERS TO LOSE ALL POWER STEERING CAPABILITIES! HEY FORD..DON'T EXPECT A MERRY CHRISTMAS FROM THE [XXX] FAMILY! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

70K MILES, STEERING ASSIST FAILURE. LEAVING MY 19 YO DAUGHTER STRANDING OUT OF TOWN. CAR WAS PARKED AND MALFUNCTION WOULD NOT RESET WITH RESTARTING OR DISCONNECTING BATTERY. $2000 TO REPAIR... I OWN FOUR FORDS AND MY PATIENCE IS WEARING THIN FROM ALL THE RECALLS ON ALL FOUR VEHICLES THAT I OWN.

Mileage: 70,000

ELECTRIC ASSIST STEERING FAILED AFTER 116,000 DUE TO MANUFACTURERS PLACEMENT OF ELECTRONIC BOX LOCATION 3" (THREE INCHES) AWAY FROM EXHAUST MANIFOLD, THEREBY DESTROYING ELECTRONICS INSIDE SEALED BOX. MAKES STEERING EXTREMELY DIFFICULT. FAILURE IN PARKING LOT AND ALMOST CAUSED ME TO HIT A PARKED CAR WHILE TRYING TO TURN INTO A PARKING SPACE.

Mileage: 116,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STARTING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (GOSCH FORD ESCONDIDO, 1717 AUTO PARK WAY, ESCONDIDO, CA 92029, (760) 745-3361) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

ELECTRONIC POWER STEERING FAILURE LIGHT KEEPS GOING ON AND NO POWER STEERING IS AVAILABLE. DOES RESET UPON RESTARTING CAR. THERE ARE OVER 10000 ONLINE FORUM COMPLAINTS ABOUT SAME ISSUE. FORD WAS AWARE OF ISSUE AND CONTINUED TO SELL THE VEHICLE WITH THIS ISSUE AND THE TRANSMISSION CONTROL FAULT.

Mileage: 85,680

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

CAR WAS IN PARK. WHEN I TURNED ON THE IGNITION AND STARTED TO BACK OUT I COULDN'T TURN THE STEERING WHEEL AND THE POWER STEERING WARNING LIGHT CAME ON. I PUT THE CAR BACK IN PARK, TURNED IT OFF THEN BACK ON AFTER A COUPLE OF MINUTES AND IT WAS FINE. THIS HAS HAPPENED AT LEAST 4 TIMES WITHIN THE PAST YEAR.

Mileage: 90,000

7 YEARS AGO I PURCHASED A BRAND NEW 2012 FORD FOCUS FROM A LOCAL DEALERSHIP. THE CAR CURRENTLY HAS 36,600 MILES ONLY, BUT SO FAR HAD 3 RECALLS(!). 1 FOR TRANSMISSION ISSUES (GOT IT TO THE DEALERSHIP, THEY SAID THEY FIXED IT BUT TO THIS DATE IT IS STILL STALLING WHEN ACCELERATING), 1 FOR DEFECT DOOR LATCHES, AND 1 FOR THE FUEL PUMP. ON TOP OF THESE 2 DAYS AGO WHILE TRYING TO BACK OUT FROM A PARKING LOT THE STEERING WHEEL WENT DEAD AND A WARNING CAME UP ON THE DASHBOARD SCREEN SAYING THE POWER STEERING IS OUT. TOWED IT AND TOOK IT TO THE NEAREST FORD DEALERSHIP AND AFTER TWO DAYS I GOT THE NEW THAT RACK AND PINION NEED REPLACEMENT AND IT WILL COST $2,100 PARTS AND LABOR. CALLED FORD MOTORS COMPANY AND THEY SAID IT'S NOTHING THEY CAN DO SINCE THE CAR IS OUT OF WARRANTY. HOW CAN PARTS LIKE THESE CAN FAIL AFTER ONLY 36,000 MILES??? AND WHY FORD MOTOR COMPANY DOESN'T TAKE RESPONSIBILITY FOR DEFECT CARS LIKE THESE PLACED ON THE MARKET TO BE SOLD AS "NEW"?!

Mileage: 36,000

STARTING MY CAR WHILE PARKED, POWER STEERING MALFUNCTION INDICATED ON DASH, I WOULD SHUT THE CAR OFF AND START IT AGAIN AND IT WOULD CLEAR, HOWEVER AFTER MULTIPLE TIMES OF THIS OCCURRING IT IS CONSTANT. I AM UNABLE TO DRIVE MY CAR AND WILL HAVE TO PAY CLOSE TO $2000 FOR THE REPAIR. MY CAR HAS 55000 MILES!

Mileage: 55,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE CONTACT STARTED THE VEHICLE, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.

Mileage: 123,000

THE POWER STEERING ASSIST MALFUNCTION LIGHT WENT ON AND POWER STEERING FAILED THREE TIMES ON MY FORD FOCUS 2012. WHEN I RESTARTED THE CAR, THE MALFUNCTION LIGHT WENT AWAY AND POWER STEERING RETURNED. EACH TIME THE VEHICLE WAS IN A STATIONARY POSITION. THE DEALERSHIP SERVICE DEPARTMENT SAID THE RACK AND PINION MODULE NEEDED TO BE REPLACED. THANK GOODNESS MY VEHICLE WAS NOT IN MOTION OR SERIOUS INJURY OR DEATH COULD HAVE OCCURRED. THE VEHICLE HAS LESS THAN 35,000 MILES ON IT AND THERE IS NO REASON WHY THIS SIGNIFICANT OF A REPAIR IS NECESSARY ON A VEHICLE WITH SO LITTLE MILEAGE ON IT. THIS IS CLEARLY A MANUFACTURER DEFECT PROBLEM AND NOT A WEAR AND TEAR ISSUE. FORD WAS NOT WILLING TO ASSIST IN ANY WAY UNLESS THIS PART IS SUBJECT TO A RECALL.

Mileage: 34,850

2012 FORD FOCUS SE POWER STEERING FAILURE LIGHT COMES ON. FIXED POWER STEERING HARD TOP STEER. SO REPLACED STEERING GEAR, STEERING WHEEL SENSOR AND REPROGRAMMING STEERING WHEEL. ALSO ALIGNMENT STEERING WHEEL SENSOR ASSEMBLY. TOLD HARD TO GET SENSOR AND REPROGRAM AFTER REPAIRS. SOP ADDITIONAL COST TO FIX.

Mileage: 91,122

WHEN I STARTED MY CAR, THE STEERING FELT LIKE IT LOCKED UP, AND THE STEERING ASSIST FAULT LIGHT CAME ON. I HAD TO TURN OFF MY CAR, AND TURN IT BACK ON BEFORE IT WORKED PROPERLY. IT HAS DONE THIS TWO TIMES NOW IN THE PAST THREE DAYS

Mileage: 177,000

I WAS TURNING MY CAR (IN MOTION) ON A LOCAL STREET AND MY POWER STEERING ASSIST STOPPED WORKING COMPLETELY, WITH MY THREE YEAR OLD IN THE BACK SEAT. I WAS UNABLE TO TO MAKE THE TURN ADEQUATELY, AND EVEN PULLED A MUSCLE IN MY SHOULDER TRYING TO FORCE THE STEERING WHEEL IN THE CORRECT DIRECTION.

Mileage: 102,000

OVER THE COURSE OF A YEAR, AN INDICATOR WARNING MESSAGE KEPT COMING ON ABOUT THE POWER STEERING MANUAL ASSIST, WHICH TURNS OUT TO BE A DEFECT IN THE STEERING COLUMN. TURNING THE CAR ON AND OFF SOLVED THE ISSUE AT THE BEGINNING. BUT THEN WHILE I WAS ON THE ROAD IN SEPTEMBER OF 2018, THE LIGHT CAME ON AGAIN AND WOULDN'T GO OFF. I HAD TO HAVE THE CAR TOWED TO A DEALERSHIP AND HAVE THE ENTIRE STEERING COLUMN REPLACED FOR $2,200. THE COST WAS NEGLIGIBLE TO THE RISK'WE WHO OWN THESE CARS WERE RISKING OUR LIVES AND THE LIVES OF PEOPLE ON THE ROAD. THIS IS A SAFETY ISSUE AND FORD OUGHT TO ADDRESS THE ISSUE BY FIXING THE PROBLEM FOR FREE.

Mileage: 98,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT EXPERIENCED DIFFICULTY STEERING THE VEHICLE AND THE SERVICE POWER STEERING WARNING MESSAGE ILLUMINATED. THE CONTACT STATED THAT THE FAILURE BEGAN TWO YEARS AGO, BUT WENT AWAY AFTER AWHILE. HOWEVER, THE FAILURE BECAME WORSE OVER THE PAST TWO WEEKS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Mileage: 53,000

STEERING ASSIST FAULT - THREE TIMES SINCE THE PURCHASE OF THIS VEHICLE IT HAS DISPLAYED THIS MESSAGE. IT ALWAYS WENT AWAY AFTER TURNING THE CAR OFF AND BACK ON. THE THIRD TIME IT HAS NOT GONE AWAY. THE VEHICLE HAS NO POWER STEERING. 6 YEARS OLD/ BOUGHT NEW OFF THE LOT/ 92000 MILES.

Mileage: 92,000

WHEN I START MY CAR AND GET READY TO DRIVE OFF MY STEERING WHEEL GETS STUCK AND WON'T MOVE. IT IS STARTING TO DO IT ALOT.

Mileage: 60,000

IN EARLY 2017 I STARTED EXPERIENCING ISSUES WITH THE ELECTRONIC POWER STEERING. I WOULD TURN MY CAR ON SOME DAYS AND IT WOULD SAY POWER STEERING MALFUNCTION AND THERE WAS NO POWER STEERING MAKING IT IMPOSSIBLE TO TURN THE WHEEL AND DRIVE. TURNING IT OFF AND BACK ON (SOMETIMES SEVERAL TIMES) WOULD GET RID OF THE ERROR CODE AND I WOULD BE ABLE TO DRIVE IT LIKE NORMAL. A MONTH AGO AT 129,000 MILES THE POWER STEERING WENT OUT AGAIN, BUT THIS TIME IT IS OUT FOR GOOD. NO MATTER HOW MANY TIMES I RESTART THE CAR, THE ERROR CODE WILL NOT GO AWAY. THE COST TO REPAIR IS OUTRAGEOUS FOR A CAR THAT IS NOT WORTH MUCH DUE TO THE HORRIBLE REVIEWS AND UNENDING PROBLEMS THAT EVERYONE IS EXPERIENCING. ON TOP OF THAT, I HAVE BEEN DEALING WITH THE CAR SHUDDERING CONSTANTLY WHEN I DRIVE IT. MY TRANSMISSION WENT COMPLETELY OUT A YEAR AGO AND THE FORD DEALERSHIP REPLACED IT UNDER WARRANTY. I WAS DRIVING AND THE CAR WOULDN'T SHIFT. I PULLED OVER AND I COULD NOT GET IT INTO REVERSE OR ANY GEAR. A FEW MONTHS AFTER IT WAS FIXED THE SHUDDERING BEGAN AGAIN WHILE I WAS DRIVING THE CAR (SAME SYMPTOMS AS LAST TIME BEFORE IT COMPLETELY WENT OUT), BUT FORD SAYS THAT THE CAR IS NO LONGER UNDER THE MILEAGE IT NEEDS FOR THE RECALL REPLACEMENT, SO IF IT GOES OUT AGAIN AND I KNOW IT WILL IN A MATTER OF TIME, THAT WILL BE ANOTHER $2,500 TO FIX. WITH THE NUMEROUS COMPLAINTS ON JUST THE POWER STEERING ISSUE AND THE CONSISTENCY BETWEEN REPORTS, I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL. IT IS A SAFETY ISSUE.

Mileage: 129,000

WHEN I START THE CAR A MESSAGE COMES ON THE DASH THAT SAYS STEERING ASSIST MALFUNCTION AND THE CAR WILL NOT STEER. I HAVE TO TURN IT OFF AND WAIT A MINUTE AND TRY TO START THE CAR AGAIN.

Mileage: 80,000

VEHICLE WAS IN MOTION WITH MY SON DRIVING. TURNING LEFT AT A PROTECTED GREEN ARROW, THE POWER STEERING STOPPED WORKING AND THE WHEEL EFFORT SKYROCKETED. CAR WAS JERKED RIGHT, MY SON SLAMMED ON THE BRAKES AND HE WAS ABLE TO PULL OVER. STOPPED, LOOKED UNDER THE HOOD. NOTHING SEEN. RESTARTED THE CAR AND A "POWER STEERING ASSIST MODEL FAULT" WAS ILLUMINATED. TURNED THE CAR OFF. TURNED CAR BACK ON AND THE FAULT WAS GONE. DROVE CAR 1 MILE HOME AT LOW SPEED WITH HAZARDS. ERROR COMES BACK UNPREDICTABLY AND DANGEROUSLY.

Mileage: 102,000

STEERING ASSIST FAULT SERVICE REQUIRED WARNING SIGNAL SHOWING ON DASH BOARD. STEER IS VERY HEAVY, CANNOT TURN. CANNOT MAKE RIGHT OR LEFT TURN. IF YOU ARE STRONG ENOUGH, AND WANT TO TURN, YOU NEED ALWAYS OCCUPIED REVERSE ROAD. THAT'S VERY DANGEROUS. I'D LIKE TO SAY, IT LOST TURN FUNCTION, OUT OF CONTROL. DANGEROUS FOR MYSELF, AND OTHER VEHICLE. IF YOU GOOGLE THIS PROBLEM. A LOT OF FOCUS 2012 HAVE SAME ISSUES. BELOW LINK FOR YOUR REFERENCE. ALL OF THIS CAN SHOW IT'S DESIGN DEFECT. THIS PROBLEM CAN HAPPEN AT ANY TIME. HTTPS://WWW.NYTIMES.COM/2015/12/25/AUTOMOBILES/FORD-FOCUS-STEERING-PROBLEM-PROMPTS-MANY-COMPLAINTS-BUT-NO-INQUIRY.HTML MY CAR HAVE HAPPENED SEVERAL TIME, BUT NORMALLY WHEN I SHUT DOWN, RESTART, IT'S GONE. THIS TIME HAPPENED ON LAST FRIDAY NIGHT, MILE 48209, WITH HEAVY RAIN, FROZEN DAY. I CANNOT DRIVE IT TO HOME. IT'S VERY SAD AND FRUSTRATED. AND I BROUGHT IT TO DEALER, THEY ADVISE" FS27 RACK AND PINION-REPLACE" . COST 2200 USD. IT'S NOT FAIR TO ASK CUSTOMER PAY FOR THEIR DESIGN DEFECT. HIGHLY APPRECIATE IF YOUR EXCELLENCY CAN LOOK INTO THIS CASE, HELP ALL CUSTOMER SOLVE THIS POTENTIAL RISK.

Mileage: 48,209

STEERING ASSIST FAILURE WHEN WIFE WAS DRIVING HOME ALMOST LOST CONTROL OF THE CAR LEAVING HER WORK SHE HAD A HORRIBLE TIME CONTROLLING THE VERTICAL TO MAKE IT HOME WOULD NOT TURN EASY WHAT SO EVER

Mileage: 128,000

I STARTED ENGINE TODAY AND GOT NOTIFICATION THAT "STEERING ASSIST" NEEDS ATTENTION. I JUST RECENTLY TOOK MY CAR TO DEALER FOR RECALLS ON DOOR LATCHES, WINDSHIELD WIPER MOTOR, AND TRANSMISSION. THEY KEPT IT 2 WEEKS AND I HAD TO PAY $393.00 FOR REPAIR OF BROKEN MOTOR MOUNT AND WIRING DIAGNOSTIC BECAUSE LINKAGE TO COMPUTER FAILED DUE TO SHORT. I HAVE ATTACHED THE DEALER INVOICE FOR THESE SERVICES. ON SEEING PROBLEM WITH POWER STEERING ASSIST I LOOKED ON INTERNET AND SEE THAT FORD HAS ISSUED RECALLS FOR MOTOR MOUNTS,STEERING ASSIST PROBLEMS, AND FAULTY WIRING ISSUES ON OTHER FORD MODELS BUT NOT FOR THE FOCUS. I HAVE NOT RECEIVED RECALL INFO FOR THE MOTOR MOUNT, STEERING ASSIST PROBLEM, OR WIRING ISSUES FOR MY FOCUS. SHOULD THEY NOT BE REQUIRED TO DO SO IF THEY HAVE ISSUED RECALLS FOR OTHER FORD PRODUCTS WITH THE SAME ISSUES?

Mileage: 95,000

POWER STEERING ASSIST FAULT HAS HAPPENED AT LEAST 4 TIMES WHERE THE STEERING FREEZES AND THE VEHICLE HAS TO STOP, BE RESTARTED FOR THE PROBLEM TO BE RECTIFIED. THE VEHICLE WAS IN MOTION REVERSING OR JUST STARTED. IT IS NOW GOING INTO A FORD DEALER FOR INSPECTION AND REPAIR. THIS IS UNACCEPTABLE.

Mileage: 115,000

STEARING FAULT IS DISPLAYED AND ELECTRONIC POWER ASSISTANCE STOPPED WORKING. IT HAPPENED IN THE PARKING LOT DRIVING VERY SLOW.

Mileage: 161,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. BLAKE FORD LOCATED (1011 ARMORY DR, FRANKLIN, VA 23851, (888) 338-4988) WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 57,496.

Mileage: 57,496

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND A STEERING WHEEL ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED HER TO CONTACT NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *TT CONSUMER STATED VEHICLE IS UNDRIVABLE. *JB

Mileage: 40,000

I HAVE HAD THIS VEHICLE FOR THREE DAYS (10-28-18) WHEN THE STEERING ASSIST STOPPED WORKING WHEN IT WAS STARTED. THE CAR WAS STATIONARY AND THE MESSAGE ON THE DISPLAY SAID STEERING ASSIST FAULT. WHEN THE CAR WAS TURNED OFF AND RESTARTED IT WAS OK. THIS CAR HAS 71100 MILES ON IT AND WAS PURCHASED AS A FIRST CAR FOR MY SON WHO IS 17.

Mileage: 71,100

ON 9/25/18, AFTER DRIVING TWO HOURS AND THEN MAKING A BRIEF STOP, WHEN I TURNED THE CAR ON I RECEIVED THE FOLLOWING WARNING: "STEERING ASSIST FAULT. SERVICE REQUIRED." WHEN I STARTED BACKING OUT OF THE PARKING SPACE, I DISCOVERED THE CAR HAD LOST POWER STEERING. I TURNED THE CAR OFF AND THEN BACK ON BUT RECEIVED THE SAME WARNING AND STILL HAD NO POWER STEERING. I WAS ABLE TO DRIVE THE TWO HOURS HOME VERY CAREFULLY BUT OBVIOUSLY THIS POSED A SAFETY RISK, ESPECIALLY IF IT HAD GONE OUT WHILE I WAS DRIVING OR IF THERE WAS A NEED FOR ME TO MAKE A TURN QUICKLY. HERE ARE THE FACTS WE LEARNED FROM DOING SOME ONLINE RESEARCH AND CONTACTING OUR LOCAL FORD DEALERSHIP: SEVERAL OTHER FORD FAMILY MODELS WITH SIMILAR YEARS HAVE BEEN RECALLED FOR STEERING ASSIST ISSUES AND THE ONLY WAY TO FIX THE PROBLEM WAS TO REPLACE THE ENTIRE STEERING SYSTEM WHICH COSTS OVER $2100. IN CONCLUSION, WHY AM I NOW $2100 POORER AFTER REPLACING POWER STEERING IN A VEHICLE WITH LESS THAN 60,000 MILES WHEN CLEARLY THERE IS AN ISSUE WITH FORD'S POWER STEERING THAT SHOULD WARRANT A RECALL ON THE FOCUS AS WELL? THANK YOU FOR YOUR CONSIDERATION OF THIS COMPLAINT.

Mileage: 59,892

:STEERING ASSIST MALFUNCTION" ERROR ON DASHBOARD AT START UP. POWER STEERING IS NOT WORKING -- STEERING WHEEL IS LOCKED UP. THIS HAPPENED 3 TIMES AT STARTUP. CAR HAS 79,399 MILES. TOOK TO DEALERSHIP AND THEY INFORMED ME THAT ELECTRONIC STEERING GEAR MECHANISM AND RACK NEED TO BE REPLACED AT A COST OF $1,800 AND ALIGNMENT FOR $99.95. I AGREED TO HAVE DEALERSHIP DO THE WORK AS I WAS TOO SCARED TO DRIVE THE CAR. THIS SEEMS LIKE A WIDESPREAD AND DANGEROUS ISSUE THAT IS VERY COMMON WITH THIS MODEL, WHY ISN'T THERE A RECALL?

Mileage: 79,399

POWER STEERING WOULD FAIL UNEXPECTEDLY. AT TIMES WHILE DRIVING. ONLY REMEDY WAS TO REPLACE.

Mileage: 145,000

WHEN STARTING THE CAR, BEFORE DRIVING, "STEERING ASSIST MALFUNCTION" COMES ON THE SCREEN AND THE STEERING WHEEL WILL NOT TURN. THIS HAPPENS A COUPLE OF TIMES A DAY AND I FEAR THIS WILL IMPAIR THE ABILITY TO TURN DURING DRIVING OR WHEN STARTING MY COMMUTE. I FOUND RESTARTING THE CAR A FEW TIMES ELIMINATED THIS ERROR.

POWER STEERING FAULT HAS BEEN COMING ON AND OFF FOR SEVERAL MONTHS. AN ENGINE RESTART NORMALLY RESETS LIGHT. ON OCTOBER 23, 2018, THE POWER STEERING LIGHT CAME ON WHILE IN MOTION AND COMPLETELY DISABLE MY ABILITY TO CONTROL THE CAR. THE VEHICLE IS NOW PARK AND CANNOT BE DRIVEN.

Mileage: 120,000

POWER ASSIST STEERING FAULT COMES AND GOES, AS WELL AS STEERING. THIS IS EXTREMELY DANGEROUS, NEEDS TO BE ADDRESSED.

Mileage: 90,000

UPON IGNITION A MESSAGE 'STEERING ASSIST FAULT SVC REQUIRED' SOMETIMES APPEARS AND THE STEERING WHEEL IS EXTREMELY DIFFICULT TO TURN. PROBLEM IS USUALLY REMEDIED BY TURNING OFF THE ENGINE AND RESTARTING BUT CAN SOMETIMES TAKE THREE TRIES. PROBLEM WAS INTERMITTENT BUT IS BECOMING MORE FREQUENT. SO FAR IT ONLY HAPPENS WHEN THE VEHICLE IS PARKED ON LEVEL GROUND AND SLIGHTLY INCLINED DRIVEWAYS. ONLINE RESEARCH SUGGESTS BAD PLACEMENT OF THE STEERING MODULE IS CAUSING INTERNAL ELECTRONICS TO OVERHEAT AND DEVELOP FAULTS.

Mileage: 135,000

STEERING ASSIST MALFUNCTION ON FORD FOCUS 2012 MODEL. THIS ERROR WOULD COME UP PERIODICALLY OVER THE LAST 6 MONTHS, BUT WOULD GO AWAY WHEN RESTARTING THE VEHICLE. NOW THE ERROR COMES ON EVERY TIME THE VEHICLE IS STARTED. THE POWER STEERING IS COMPLETELY OUT. DRIVEN ABOUT 2000 MILES SINCE ERROR FIRST NOTICED. MILEAGE NOW 116,895.

Mileage: 114,000

ON 3 OCCASIONS WHILE DRIVING DOWN A SIDE STREET WITH A SPEED LIMIT OF 35MPH, A POWER STEERING ASSIST FAULT NOTIFICATION APPEARED. ON ONE OCCASION IT PREVENTED MY BRAKE PEDAL FROM ENGAGING THE BRAKES. THE PARKING BRAKE STILL WORKED. THE VEHICLE HAS A 3RD PARTY WARRANTY THROUGH THE DEALER I BOUGHT IT FROM, WHEN TAKEN TO THEIR MECHANICS IT WAS STATED THAT THEY COULD FIND NO TRACE OR CAUSE OF THE ISSUE AND COULD NOT REPLICATE.

Mileage: 122,576

STEERING ASSIST MALFUNCTION-SERVICE REQUIRED KEEPS COMING ON. WHEN IS A RECALL COMING. SCARED THIS IS GOING TO CAUSE AN ACCIDENT. I HAVE TO TURM THE CAR OFF AND ON THEN WAIT TIL IT DECIDES IT WANTS TO MOVE. AFRAID THE STEERING WILL LOCK WHILE DRIVING. SO FAR IT HAS ONLY HAPPENED WHILE STATIONARY BUT HAS CAUSED PROBLEMS WHEN DRIVING IN REVERSE TO GET OUT OF A PARKING SPACE.

Mileage: 130,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER STARTING THE ENGINE, THE MESSAGE "STEERING ASSIST MALFUNCTION" DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

Mileage: 101,000

POWER STEERING IS DISABLED UPON STARTING VEHICLE. I THOUGHT THIS WAS JUST A RANDOM ERROR BECAUSE I WOULD TURN VEHICLE OFF THEN ON AND THEN IT WAS FINE. NOW THE ERROR WILL NOT TURN OFF AND I DO NOT HAVE POWER STEERING AT ALL.

Mileage: 95,000

FOR THE PAST 6 MONTHS, EVERY TIME I START UP THE CAR THE STEERING COLUMN IS ALMOST LOCKED. I START BACKING OUT AND IT LOOSENS UP. THIS MORNING I STARTED MY CAR UP AND IT WAS LOCKED AGAIN, BUT I GOT THE MESSAGE ON THE DASH STEERING ASSIST MALFUNCTION, AND IT NEVER LOOSENED UP. I WAS A LITTLE NERVOUS DRIVING IT OT WORK, BUT I HAD TO GET THERE. I HAVE SEEN A LOT OF PEOPLE WITH THE SAME ISSUE. THIS NEEDS TO GET FIXED.

Mileage: 120,000

TAKATA RECALL WELL I WENT TO TURN ON MY CAR AND I PUT IT IN REVERSE AND WHEN I WAS BACK IN UP I NOTICE THE SCREEN SAY STEERING MALFUNCTION SERVICE REQUIERE AND THE STEERING WHEEL DINDT WANT TO MOVE

Mileage: 94,084

RECEIVED "STEERING ASSIST MALFUNCTION" ERROR ON DASHBOARD AT START UP. POWER STEERING IS NOT WORKING AND VERY HARD TO TURN CAR. TOOK TO DEALERSHIP AND THEY CLAIM ELECTRONIC STEERING MECHANISM AND RACK NEED TO BE REPLACED AT A COST OF $2300. SEEMS LIKE A WIDESPREAD AND DANGEROUS ISSUE THAT IS VERY COMMON WITH THIS MODEL, WONDER WHY THERE ISN'T A RECALL?

Mileage: 54,555

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT A LOW SPEED, THE STEERING COLUMN SEIZED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

POWER STEERING HAS BEEN GOING "IN AND OUT" FOR ABOUT A YEAR. RESOLVED TEMPORARILY TYPICALLY BY RESTARTING ENGINE. HOWEVER, POWER STEERING PERMANENTLY FAILED 9/24/18. T CALLED CUSTOMER CARE STATING FORD KNEW ABOUT THE ISSUE (2017 DISMISSED LAWSUIT). THE VEHICLE WAS STATIONARY IN A PARKING LOT. MILEAGE @88,000. FORD NEEDS TO TAKE RESPONSIBILITY FOR THEIR ISSUES THEY HAVE WITH THEIR VEHICLES. COST TO REPLACE THE RACK AND PINION WAS $2,200!

Mileage: 88,000

MY FOCUS WHEN BEING TURNED ON THE STEERING WHEEL LOCKS IN PLACE AND DOES NOT WANT TO TURN IN ANY DIRECCION. THIS HAS HAPPEND MULTIPLE OCCASIONS FOR ABOUT 3 MONTHS. THE PROBLEM USED TO BE RESOLVED BY TURNIG THE CAR OFF AND THEN BACK ON BUT IS NOT THE CASE ANYMORE. THIS LAST TIME THAT IT HAPPEND I WAS IN MOTION COMING TO A STOP SIGN AND IT SEIZED ON ME. LUCKYLY I WAS ALREADY STOPPING OR I COULD HAVE WRECKED. IT TOOK MULTIPLE ATTEMPTS OF TURNING THE ENGINE ON AND OFF TO GET IT TO WORK AGAIN. FOR NOW WE ARE NOT DRIVING THE VEHICLE BECAUSE WE FEEL THAT IT IS DANGEROUS. THE WARINING THAT TURNED ON ON THE DASH READ "STEERING FAULT". THIS CAR IS A 2012 WITH 130 THOUSAND MILES.

Mileage: 130,000

MY 16 YEAR OLD WAS DRIVING AND THE STEERING ASSIST FAULT MADE THE STEERING GO OUT FOR HER. THIS PART IS EXTREMELY PRICEY I FEEL THAT AS MANY COMPLAINTS THERE ARE ABOUT THIS PLUS THE HIGH COST THIS SHOULD HAVE A RECALL ON THIS. VERY DANGEROUS

Mileage: 124,000

THIS CAR HAS HAD PROBLEMS SINCE PURCHASING IT AS A CERTIFIED USED VEHICLE FOR MY DAUGHTER. THE STEREO WENT OUT COMPLETELY AND HAD TO BE REPLACED. THE TRANSMISSION HAS BEEN HAVING ISSUES BUT FORD SAYS THE PROBLEM IS NOT BAD ENOUGH WHEN HOOKED UP TO THE COMPUTER FOR IT TO BE REPLACED UNDER THEIR EXTENDED WARRANTY WHICH FORD HAS PUT IN PLACE AN EXTENDED WARRANTY UP TO 100,000 MILES AND 7 YEARS. LASTLY TWICE WHILE MY DAUGHTER WAS STARTING TO DRIVE THE CAR THE STEERING WHEEL LOCKED UP AND BRAKES STOPPED WORKING. THE SECOND TIME THE CAR WAS IN REVERSE AND CONTINUED TO ROLL FORWARD. ITS A GOOD THING SHE KNEW TO USE HER EMERGENCY BRAKE OR SHE COULD HAVE BEEN HURT. THE CAR IS AT THE DEALERSHIP TO BE DIAGNOSED AND REPAIRED. NEVER BUYING A FORD AGAIN.

Mileage: 68,000

THE POWER STEERING HAS GONE OUT. RESEARCH SHOWS THIS TO BE A COMMON PROBLEM WITH THIS CAR. THE CAR WAS STATIONARY AT THE TIME, BUT MID-TRIP. MY SON WAS DRIVING AND HAD DIFFICULTY GETTING HOME.

Mileage: 92,700

POWER STEERING ASSIST STOPPED WORKING WHILE DRIVING CAR. STEERING BECAME VERY HARD TO TURN. TOOK TO DEALER, REQUIRED ENTIRE STEERING GEAR TO BE REPLACED.

Mileage: 74,650

POWER STEERING HAS BEEN GOING "IN AND OUT" FOR ABOUT 1-2 YEARS. RESOLVED TEMPORARILY TYPICALLY BY RESTARTING ENGINE. HOWEVER, POWER STEERING PERMANENTLY FAILED 9/9/18. TOOK MY CAR IN MULTIPLE TIMES PRIOR TO THIS WITH NO RESOLUTION. LOOKING AT A $2100 BILL TO REPLACE WHOLE STEERING GEAR. MULTIPLE ELECTRICAL ISSUES WITH CARS COMPUTER. CALLED CUSTOMER CARE STATING FORD KNEW ABOUT THE ISSUE (2017 DISMISSED LAWSUIT)-- BUT WARRANTY WAS RELIED TO GET OUT OF THE COST RESPONSIBILITY. MILEAGE AROUND 94-96,000.

Mileage: 94,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED AND THE STEERING SERVICE DEFAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NORRIS FORD (901 MERRITT BLVD, BALTIMORE, MD 21222, (410) 285-0200) WHERE THE CONTACT WAS INFORMED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

Mileage: 95,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING ASSIST MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE "STEERING FAULT" MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (SAN TAN FORD, 1429 E. MOTORPLEX LOOP, GILBERT, AZ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 117,000.

Mileage: 117,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STUTTERED AND ROLLED BACKWARDS, THE STEERING WHEEL SHOOK AND FAILED TO TURN, AND THE ACCELERATOR PEDAL FAILED TO RESPOND AND TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. IN ADDITION, THE "TRANSMISSION READY" INDICATOR ILLUMINATED. AFTER THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CAMELBACK FORD, 1330 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 635-7551) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS NOT AVAILABLE.

Mileage: 77,000

OCCASSIONALLY WHEN FIRST STARTING THIS VEHICLE AN ALERT WILL APPEAR ON THE DASH, SAYING POWER STEERING ASSIST HAS FAILED, CONTACT FORD SERVICE DEALER AND THE POWER STEERING WILL NOT WORK. IF I SHUT THE ENGINE OFF AND RESTART THE POWER ASSIST WILL WORK, SO FAR.

Mileage: 135,000

IN APRIL OF THIS YEAR I STARTED THE CAR FROM THE GARAGE AND THE POWER STEERING WAS NOT WORKING AS IT WAS VERY DIFFICULT TO TURN THE WHEEL,MANEUVER, AND STEER THE CAR. I MANAGED TO GET IT TO MY LOCAL AUTOMOTIVE REPAIR SHOP WHERE THEY ASSESSED THE SITUATION. THEY FOUND FAILURE WITH THE POWER STEERING CONTROL MODULE. IN ORDER TO FIX IT THEY NEEDED TO REPLACE THE ELECTRONIC STEERING RACK AND PINION ASSEMBLY WHICH CONTAINS THE STEERING MODULE. THIS COST $3,377.56. I AM FILING THIS COMPLAINT IN THE HOPES THAT IT PROMPTS A RECALL AND THAT I MAY BE ELIGIBLE FOR SOME FORM OF REFUND FOR THIS EXTRAORDINARY FAILURE AND EXPENSE FOR A CAR THAT IS NOT THAT OLD WITH LOW MILEAGE. I KEPT THE REPAIR INVOICE WITH ALL THE DETAILS BUT DO NOT WISH TO POST IT AS IT CONTAINS MY PERSONAL INFORMATION.

Mileage: 42,406

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND THE STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT IMMEDIATELY SLAMMED ON THE BRAKES AND EXITED THE FREEWAY. THE CONTACT STATED THAT THE STEERING WHEEL NEVER UNLOCKED AND THE VEHICLE WAS NOT DRIVEABLE. PAUL CERAME FORD (11400 NEW HALLS FERRY ROAD, FLORISSANT, MO 63033, (314) 838-2400) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,550.

Mileage: 123,550

CAR LOST STEERING ASSIST WHILE DRIVING MAKING THE CAR HAD TO STEER TO AVOID COLLISION. THE CAR WAS IN MOTION, ALARM CAME ON THE STEERING ASSIST FAILED.

Mileage: 66,500

SUDDEN LOSS OF POWER STEERING. ELECTRONIC POWER STEERING FAILURE WHILE DRIVING.

Mileage: 50,000

WHILE DRIVING, STEERING WHEEL ASSIST MALFUNCTION LIGHT CAME ON AND MADE IT DIFFICULT TO CONTROL THE STEERING. LOOK ONLINE AND THERE ARE RECALLS TO OTHER FORD MODELS, BUT NOT FOR THE FOCUS ALTHOUGH THERE ARE NUMEROUS COMPLAINTS ABOUT THIS HAPPENING AND A SERIOUS CAR CRASH COULD HAPPEN BECAUSE OF IT.

Mileage: 51,169

THE CAR LOSSES STEERING ASSISTANCE ON THE ROAD OCCASIONALLY. THE LIGHT SAYING "STEERING ASSISTANT FAULT" ALSO COMES ON. THEN TYPICALLY AFTER 1DAY OR 2, THE SYSTEM RESUMES ITSELF. WHEN IT HAPPENS, WHEEL BECOMES REALLY HEAVY AND NOT POSSIBLE TO TURN AT 60-79MPH ON HIGHWAY. AT LOWER SPEED, IT NEEDS VERY HARD PULLING TO JUST MAKE A NORMAL RIGHT OR LEFT TURNING. I ALSO HAVE TO DECREASE SPEED WHEN MAKING THE TURN AND CAUSING VEHICLES AFTER TO DECREASE SPEED ALSO. THE FORD MANUFACTURER MECHANIC HAVE MADE FULL DIAGNOSTIC OF THE STEERING PART. THEY COULDN'T FIND A REASON AND ALSO SAID THERE COULD BE NO REASON. THE ELECTRICITY SYSTEM OF RELATED PART COULD JUST BE OUT OF ORDER SOME TIME AND THEN BECAME NORMAL AGAIN--TOLD BY THE MECHANIC. IT'S ALSO CONFIRMED SUCH DISORDER IS NOT CAUSED BY CAR WASH OR COSMETIC DAMAGE ON CAR'S SURFACE. THE PART IS ALSO NOT REPAIRABLE BUT HAVE TO BE REPLACED TO SOLVE THE ISSUE, WHICH APPEARS TO BE A FAULT OF DESIGN OR MANUFACTURING. I SEARCHED ONLINE AND FOUND OVER HUNDREDS OF SUCH ISSUE FOR FORD FOCUS 2012-2014, DISCUSSED ON FORUM AND ALSO REPORTED BY MEDIA. TODAY, BEFORE WRITING THIS, THE FAULT JUST HAPPENED ON MY CAR AGAIN. I THINK IT BEGINS TO HAPPEN MORE AND MORE FREQUENTLY EVER SINCE THE FIRST TIME. THE FIRST TIME WAS MAY 13TH, 2018; SECOND WAS JULY 19TH, THEN TODAY: AUG. 1ST. IT IS TERRIFYING HOW FREQUENTLY IT MAY HAPPEN ON ROAD IN FUTURE. AND WHAT'S MORE, MY CAR'S ODOMETER IS ONLY 44K MILES. HOPE THE COMPLAINT COULD BE VALID AND MEASUREMENT DONE TOWARDS FORD. THANK YOU

Mileage: 43,700

STEERING WHEEL LOCK UP ON ME WHILE I WAS DRIVE AND BEEN LOCKED UP FOR SOME DAYS NOW AND IT IS HARD TO TURN THE WHEEL AND DONT HAVE THE MONEY FIX IT HAD THE CAR FOR ABOUT A YEAR NOW THIS JUST A SHAME.

Mileage: 100,000

WHILE DRIVING THROUGH A PARKING LOT AND ATTEMPTING TO TURN LEFT ACROSS AN INTERSECTION, THE POWER STEERING WENT OUT COMPLETELY, JERKED THE WHEEL OUT OF MY HAND, AND KEPT THE CAR MOVING STRAIGHT FORWARD. I NARROWLY MISSED HITTING ANOTHER CAR AS MY HUSBAND HELPED ME TUG ON THE WHEEL TO GET THE CAR OUT OF THE INTERSECTION AND TO THE SIDE OF THE ROAD. THE POWER ASSIST LIGHT WAS ON. I TURNED THE CAR OFF AND BACK ON, AND THE PROBLEM WENT AWAY. THIS IS THE SECOND TIME THAT THIS PROBLEM HAS HAPPENED, AND I AM AFRAID OF IT HAPPENING ON THE HIGHWAY OR IN TRAFFIC AND CAUSING AN ACCIDENT.

Mileage: 107,000

ABOUT TO DRIVE TO WORK, I TURNED MY CAR ON AND SHIFTED FROM PARK TO REVERSE AFTER ABOUT 5 MINUTES OF WAITING. WHILE REVERSING OUT OF MY PARKING SPOT, I REALIZED THE STEERING WHEEL WOULD NOT TURN AND I WAS GOING STRAIGHT TOWARDS AN APARTMENT BUILDING THAT BORDERS THE PARKING LOT. I PARKED THE CAR AND NOTICED A WARNING ON THE SCREEN IN THE CAR THAT STATED 'POWER STEERING ASSIST MALFUNCTION.' I TURNED THE CAR OFF AND THE STEERING WAS NO LONGER DIFFICULT TO CONTROL WHEN I TURNED THE CAR ON AGAIN. THE WARNING WAS NO LONGER PRESENT. AROUND TWO WEEKS LATER, THE SAME POWER STEERING ASSIST MALFUNCTION OCCURRED WHILE LEAVING A GAS STATION; THE CAR WAS IN DRIVE IN THE PARKING LOT WHEN THE ISSUE OCCURRED. MY INTENTION WAS TO TURN AND EXIT TO A STREET, BUT I REALIZED THAT THE STEERING WHEEL WOULD NOT TURN. TURNING THE CAR OFF AND ON AGAIN SEEMED TO ALLOW THE STEERING TO BECOME NORMAL AND THE WARNING WAS NO LONGER PRESENT. THE POWER STEERING ASSIST MALFUNCTION MAKES IT NEAR IMPOSSIBLE TO STEER THE CAR, WHICH COULD RESULT IN AN ACCIDENT IF THE WARNING IS NOT SEEN SOON ENOUGH.

Mileage: 95,430

POWER STEERING ASSIST FAILURE. DRIVING AROUND TOWN ALL DAY, PARKED THE VEHICLE THEN UPON RESTARTING THE POWER STEERING ASSIST NO LONGER WORKS. THIS CAR HAS LESS THAN 34,000 MILES.

Mileage: 33,500

TAKATA RECALL - POWER STEERING MALFUNCTION . STEERING WHEEL LOCKS UP WHILE TURNING ON OR DRIVING THERE HAVE BEEN SEVERAL COMPLAINTS AND WOULD REALLY LIKE FOR SOMETHING TO BE DONE IT'S DANGEROUS

Mileage: 77,000

POWER STEERING MODULE HAD TO BE REPLACED. DTC U3000:49-48 WAS THE CODE FROM THE DEALER. THE STEERING ASSIT LIGHT CAME ON AFTER STARTING THE CAR.

Mileage: 200,000

I OWN A 2012 FORD FOCUS SE HATCHBACK WITH A 5-SPEED MANUAL TRANSMISSION AND THE SPORT PACKAGE. I PURCHASED THE CAR NEW FROM A DEALER IN SOUTHERN CALIFORNIA IN JANUARY 2012. STARTING WITH AROUND 80,000 MILES ON THE ODOMETER AND OCCURRING PERIODICALLY EVER SINCE, WHEN THE CAR'S ENGINE IS FIRST TURNED ON, THE POWER STEERING IS NOT ACTIVE. WHEN THIS OCCURS, IF I IMMEDIATELY ATTEMPT TO TURN THE STEERING WHEEL, A "STEERING MALFUNCTION" WARNING INDICATOR ILLUMINATES IN THE CAR. HOWEVER, IF I START THE CAR AND DON'T ATTEMPT TO TURN THE STEERING WHEEL FOR 5-10 SECONDS AFTER THE ENGINE IS FIRST TURNED ON, THE POWER STEERING IS ACTIVE WITH NO ISSUES. IN THOSE SITUATIONS WHERE THE "STEERING MALFUNCTION" WARNING INDICATOR HAS COME ON, I SIMPLY TURN OFF THE CAR, WAIT A FEW SECONDS, THEN TURN IT BACK ON AGAIN. IF I WAIT THE 5-10 SECONDS BEFORE ATTEMPTING TO TURN THE STEERING WHEEL, THE PROBLEM IS GONE, AND THE WARNING INDICATOR IS NO LONGER ILLUMINATED. DURING THE 78 MONTHS I'VE OWNED THIS CAR, I HAVE YET TO EXPERIENCE A SITUATION WHERE THE POWER STEERING SUDDENLY DEACTIVATES WHILE THE CAR IS IN MOTION, ALTHOUGH I HAVE HEARD OTHER OWNERS OF SIMILAR 2012 FORD FOCUS VEHICLES REPORT SUCH POWER STEERING OUTAGES AND AM AWARE THAT A NUMBER OF ACCIDENTS HAVE OCCURRED WITH SIMILAR CIRCUMSTANCES.

Mileage: 80,000

RANDOMLY SINCE WE BOUGHT THE CAR IS 2014 POWER ASSIST DEFAULT WOULD SHOW UP ON THE SCREEN AND THEN I WOULD BE LEFT WITHOUT POWER STEERING. I LEARNED TO PULL OVER TURN THE CAR OFF AND IT WOULD WORK NORMAL AGAIN. SEVERAL TIMES IT HAPPENED IN BAD PLACES THAT ALMOST CAUSED ME TO WRECK. I HAVE 3 SMALL CHILDREN AND WAS ALWAYS WORRIED ABOUT IT HAPPENING. I HAVE RAN INTO A DITCH BECAUSE OF IT BUT WASN'T HURT. IT WILL HAPPEN AT ANY SPEED AND DOWN ANY ROAD. ON JULY 17, 2018 IT DID IT BUT NOW IT WONT TURN FIX IT WHEN I TURN THE CAR OFF. SO I'M GUESSING IT HAS COMPLETELY WENT OUT. I HAVE CALLED FORD AND TOLD THEM ABOUT IT. THEY SAID ABOUT 1 YEAR AGO THERE WERE NO RECALLS. I TOLD THEM I HAVE READ A LOT OF PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE SAME CAR. I CALLED TODAY TO THE DEALERSHIP I BOUGHT IT FROM AND HE SAID TO BRING IT IN. 109.00 JUST TO CHECK AND SEE IF IT NEEDS A COMPUTER RESET WHICH HE SAID WAS PROBABLY THE PROBLEM. I DOUBT IT I ASKED HOW MUCH THAT WOULD BE AND HE SAID WE WOULD TALK WHEN I GOT THERE. I HAVE NOT WENT BC ITS GONNA BE HARD TO DRIVE AND I DO NOT HAVE THE MONEY TO GET IT FIXED. THIS SHOULD BE A RECALL. THEY HAVE RECALLED MANY OTHERS FOR THE SAME EXACT PROBLEM WHY ARE THEY LEAVING THE FOCUS OWNERS WITH A DANGEROUS CAR? WE HAVE ALWAYS BOUGHT FORDS. BUT I PROMISE THIS IS THE LAST ONE WE EVER GET. IF THEY DO NOT CARE ABOUT FAMILIES SAFETY THEY WILL GET NO MORE MONEY FROM US

LAST MONTH CHECK ENGINE CAME ON WHILE DRIVING. CAR JERKED AND ACTED AS IF IT WANTED TO CUT OFF AND WHEN PUTTING CAR IN REVERSE THE CAR WOULD NOT GO IN REVERSE. WHILE DRIVING ON JULY 14TH AFTER TAKING THE CAR TO FORD DEALERSHIP WHICH THEY REPROGRAMMED TCM THE CHECK ENGINE LIGHT CAME ON FOR THE SAME CODE AS BEFORE ABOUT SHIFT FORK B ISSUES. WHILE DRIVING THE CAR JERKED A COUPLE OF TIMES AND ACTED AS IF IT WANTED TO CUT OFF AND NOT ACCELERATE. FORD STATES THEY WILL NOT FIX THE ISSUE UNLESS FOR THE CURRENT RECALLS ON THE CLUTCH AND TCM FAILURE.

Mileage: 66,000

HAVING PROBLEMS WITH STEERING ASSIST.IT LOCKS UP STARING WILL.AND TURN OFF VEHICLE SENSOR WARNING GOES AWAY DRY FOR A WHILE SENSOR WARNING COMES BACK LOCKS UP STARING WILL. I HAVE NOT DROVING ON THE HIGHWAY . IT WILL LOCK UP STILL CAN'T FIND A RECALL ONE THIS PROBLEM IT COMES UP WHEN I DRIVE

Mileage: 1,146,500

"STEERING WHEEL FAULT" HELLO, I HAVE A PROBLEM, I HAVE A 2012 FORD FOCUS AND ALL OF A SUDDEN MY STEERING WHEEL WAS HARD TO MOVE AND A LIGHT THAT SAID STEERING WHEEL FAULT .. I WAS DRIVING AND ALMOST HIT A TRACTOR.. I WAS READING ONLINE AND IT SAID THAT THERE IS ALOT OF ISSUE WITH THIS PROBLEM AND I WANTED TO KNOW IF THERE WAS SUCH RECALLS

Mileage: 62,000

POWER STEERING FAILED AROUND 75000 MILES SUDDENLY WHILE DRIVING. I LET IT BE BECAUSE IT WENT AWAY AFTER TURNING THE CAR ON AND OFF BUT SINCE JANUARY 2018, THE CAR HAS BEEN PERMANENTLY WITHOUT POWER STEERING. FORD CUSTOMER SERVICE WAS NO HELP AND ONLY REQUESTED THAT I GET A DIAGNOSTIC THAT COST 100$. THE DIAGNOSTIC CONFIRMED WHAT I SAID - THAT THE STEERING NEEDED TO BE REPLACED AND THAT IT WAS NOT WORKING. THEY ESTIMATED THE REPAIR AT 2100$. THIS IS A SAFETY ISSUE. IF SOMETHING WERE TO RUN OUT IN THE ROAD I WOULD NOT BE ABLE TO TURN THE WHEEL FAST ENOUGH. ADDITIONALLY, I DON'T DRIVE OTHERS REALLY ANYMORE BECAUSE I DON'T FEEL COMFORTABLE PUTTING THEIR SAFETY AT RISK. THIS IS A SAFETY ISSUE THAT FORD NEEDS TO FIX. I AM A LOYAL CUSTOMER AND I WROTE TO FORD EXECS (YES WROTE BECAUSE THEY WOULD NOT GIVE ME A NUMBER) MULTIPLE TIMES IN THE PAST FEW MONTHS. THEIR RESPONSE WAS THAT NHTSA SAID IT WASNT AN ISSUE SO THEY AREN'T GOING TO DO ANYTHING. NHTSA NEEDS TO STEP UP AND REQUIRE FORD TO REMEDY THIS ISSUE. THERE ARE THOUSANDS OF COMPLAINS FOR THIS ISSUE AND THERE HAVE BEEN RECALLS MADE FOR THE SAME ISSUE IN OTHER FORD MODELS, SO I AM UNABLE TO UNDERSTAND HOW THIS HAS NOT BEEN RECALLED FOR THE 2012 FORD FOCUS. ITS AN EMBARRASSMENT FOR FORD AND NHTSA AND MAKES ME AND PROBABLY ALL OF THESE OTHER PREVIOUSLY LOYAL CUSTOMERS NOT WANT TO BUY FORD AGAIN. TAKE ACTION. PEOPLE AND THEIR SAFETY ARE DEPENDING ON YOU.

Mileage: 80,000

PARK ASSIST FAILURE MAKES THE CAR LOOSE POWER STEERING WHILE DRIVING. IT WILL DO IT WITH NO WARNING AND YOU ALL OF A SUDDEN CAN NOT STEER. IT WILL NOT RESET AND THERE IS NO POWER STEERING. VERY DANGEROUS TO DRIVE. SEEMS TO BE A DEFECT AS IT HAPPENED ALL OF A SUDDEN.

Mileage: 152,767

STARTED VEHICLE, PUT IN REVERSE AND BEGAN BACKING OUT OF DRIVEWAY. I IMMEDIATELY COULD TELL SOMETHING WAS WRONG AND MY STEERING WHEEL LOST ALL POWER STEERING. THE DASH LIT UP SAYING 'STEERING ASSIST FAULT SERVICE REQUIRED'.

Mileage: 145,022

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S WIFE WAS MAKING A TURN, THE STEERING WHEEL SEIZED AND THE VEHICLE VEERED OFF THE ROAD. THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT'S WIFE, WHO WAS EIGHT MONTHS PREGNANT, STRUCK THE STEERING COLUMN AND SOUGHT MEDICAL ATTENTION. THE DEALER (GEORGE WAIKEM FORD, 4321 LINCOLN WAY E, MASSILLON, OH) WAS CALLED AND STATED THAT THE VEHICLE HAD NO RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

Mileage: 38,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND WAS ABLE TO DRIVE PROPERLY. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

AT TIMES THE STEERING LOCKS UP HAVE TO RESTART TO FIX PROBLEM. WARNING LIGHT COMES ON >>>> STEERING SYSTEM FAILURE. WHAT SOES THIS MEAN ? CAN IT LOCK UP DURING DRIVING?

Mileage: 117,000

FIRST TIME POWER STEERING QUIT I HAD JUST STARTED IT IN THE MORNING TO GO WORK, HAD TO SHUT CAR OFF THEN TURN IT BACK ON AND STEERING WOULD WORK THEN. SECOND TIME I LOST STEERING WHEN I WAS TURNING OFF OF A 55MPH HIGHWAY IN THE MIDDLE OF THE TURN AND POWER STEERING QUIT, FORCING ME TO GO OFF IN THE DITCH. WAS VERY FRUSTRATING AND NOW AFTER SHUTTING OFF THE CAR THE POWER STEERING DOES NOT START WORKING AT ALL. SO I HAVE TO DRIVE EVERY DAY WITHOUT IT. VERY FRUSTRATING WHEN I PAY THIS MUCH FOR A VEHICLE AND I HAVE TO GET CHARGED $1,200+ TO FIX IT. DON'T HAVE THE MONEY TO FIX IT SO JUST DRIVE WITHOUT IT NOW. FRUSTRATING.

Mileage: 63,000

THE STEERING WHEEL LOCKED UP AND THE STEERING ASSIST CAME ON WHILE I WAS DOING 5 MPH . AND THE FUEL TANK IS BEING HAS BEEN DEFORMED BECAUSE OF A VACUUM PROBLEM WITH THE CAP LESS GAS TANK. I KNOW THAT THE REST OF THE 2012 FUSION AND ESCAPE HAVE BEEN RECALLED,BECAUSE OF THE DANGER OF DRIVING DOWN THE ROAD AND STEERING WILL LOOSE CONTROLL

Mileage: 1

ON FRIDAY, 06/08/2018 I LOST MY STEERING ASSIST DUE TO A "STEERING ASSIST MALFUNCTION". I AM ABLE TO STEER THE CAR BUT AS A SENIOR CITIZEN I FEEL THAT I AM PUTTING MY LIFE, AS WELL AS OTHERS, AT RISK FOR A KNOWN DEFECT THAT THE FORD MOTOR COMPANY HAS KNOWN ABOUT FOR YEARS, HAVE RECALLED MANY OF THEIR MODEL VEHICLES WITH THE SAME "DEFECT" EXCEPT THE FORD FOCUS. THIS IS A DANGEROUS SITUATION FOR EVERYONE. PLEASE GET FORD MOTOR COMPANY TO CORRECT THEIR INTENTIONAL NEGLECT OF THIS MATTER.

Mileage: 117,500

STEERING ASSIST FAULT WENT OUT AS I WAS DRIVING AND WAS ALMOST KILLED

Mileage: 128,000

I WAS BACKING OUT OF A PARKING PLACE AT A GAS STATION WHEN THE "STEERING ASSIST FAULT" "SERVICE REQUIRED" CAME ON THIS HAPPENED AROUND 80K MILES. NOW SITTING AT 88K MILES I RECENTLY HAD TO HAVE THE STEERING RACK AND PINION ASSEMBLY REPLACED IN IT COSTING ME ALMOST 1,800 DOLLARS IN REPAIRS. I HAVE READ SEVERAL COMPLAINTS WITH THIS CAR HAVING THE SAME ISSUES AROUND ABOUT THE SAME MILEAGE INTERVALS. I'M HOPING THIS ISSUE HASN'T CAUSED ANY SERIOUS INJURY OR FATALITIES.

Mileage: 88,000

POWER STEERING FAILURE AT 63000 MILES. RESULTING IN $2222 BILL TO REPLACE POWER STEERING GEAR ASSEMBLY. ERROR CODE "STEERING ASSIST FAULT SERVICE REQUIRED" WAS DISPLAYED 5-8 TIMES WHILE BACKING UP AT STARTUP ON PRIOR OCCASIONS. FOR ALL PRIOR OCCASIONS RESTARTING THE CAR CLEARED THE ISSUE. ON THE LAST OCCURRENCE THE ISSUE WOULD NOT CLEAR LEAVING THE CAR WITH MANUAL STEERING.

Mileage: 63,000

WHILE I WAS DRIVING MY CAR THE POWER STEERING WENT OUT. I STILL COULD STEER THE CAR BUT IT WAS MORE DIFFICULT TO DO SO. I KNOW THERE WAS A RECALL ON FORD'S WITH POWER STEERING ISSUES BUT MY CAR WAS NOT INCLUDED. I HAD TO PAY THE DEALER $1790 FOR THE REPAIR. THE DEALERSHIP SAID MY YEAR CAR WAS NOT PART OF THE RECALL...SINCE IT WAS A SIMILAR ISSUE I BELIEVE IT SHOULD OF BEEN INCLUDED.

Mileage: 111,111

ELECTRICAL ISSUE WITH THE CAR WHICH IS CAUSING THE POWER STEERING TO MALFUNCTION. WHEN THIS HAPPENS, I AM UNABLE TO TURN THE STEERING WHEEL AT ALL! FORD HAS NOT ISSUED A RECALL. THERE ARE SEVERAL COMPLAINTS REGARDING THIS ISSUE THAT HAS CAUSED ACCIDENTS BECAUSE THE ISSUE HAS BEEN KNOW TO HAPPEN WHILE DRIVING. THE FORD DEALERSHIP RECOMMENDS I REPLACE THE ENTIRE STEERING SYSTEM (EPAS) TO CORRECT THE CONCERN, FOR AROUND $2,000. I CANNOT AFFORD THIS - WHY DO I HAVE TO PAY FOR AN EXTREME MISTAKE MADE BY FORD WHEN THEY CREATED THESE CARS? I AM FEARFUL THE ERROR WILL OCCUR EVERY TIME I DRIVE, AND TAKE EXTRA CAUTION ON EACH TRIP I MAKE. PLEASE HELP

Mileage: 88,000

DRIVING AND AN ERROR POPPED UP: STEERING ASSIST FAILURE, GET SERVICE. THE VEHICLE WAS PARKED WHEN THE ERROR APPEARED.

Mileage: 157,000

WHILE DRIVING I LOST ALL ABILITY TO TURN THE WHEEL. I WAS DRIVING SLOW AND ABOUT TO PARK. I TURNED OFF THE VEHICLE AND THEN STARTED THE VEHICLE BACK ON AND RECEIVED A "STEERING ASSIST FAULT ERROR DISPLAYING ON THE DASH PANEL. I TURNED OFF THE VEHICLE AGAIN TO SEE IF THIS ERROR WOULD CLEAR, BUT IT DID NOT. I LOOK UP THIS ERROR ONLINE AND FOUND AT LEAST 150 OTHER PEOPLE HAVING THIS SAME ISSUE SOME IF I READ CORRECTLY ENDED IN DEATHS. SOME SAY TO TURN OFF THE VEHICLE AND TURN IT BACK ON TO CLEAR THIS ISSUE. THIS FIX DID NOT WORK FOR ME. I HAD TO GET THE VEHICLE TOWED. THIS COULD HAVE BEEN VERY BAD IF THIS HAD HAPPENED ON THE INTERSTATE WHICH I JUST EXITED. PLEASE HELP USE TO RESOLVE THIS ISSUE.

Mileage: 100,000

MY VEHICLE HAS ON MULTIPLE OCCASIONS EXPERIENCED A COMPLETE POWER STEERING SYSTEM FAILURE. THE MOST RECENT OF WHICH OCCURRED WITH MY 1 YEAR OLD DAUGHTER IN THE CAR; I WAS ENTERING A TURN WHEN THE DISPLAY ALARM SOUNDED WITH THE FAILURE CAUSING ME TO LOSE CONTROL AND DRIVE OFF THE ROAD. FORD COMPANY IS REFUSING TO HONOR MY WARRANTY CLAIMING THE PART IS NOT COVERED (A STEERING SENSOR), THOUGH THE STEERING COLUMN ITSELF IS COVERED. I HAVE BEEN TOLD BY THE SERVICE ADVISOR THE COLUMN CANNOT BE REPLACED WITHOUT ALSO REPLACING THE SENSOR AND THE SENSOR CANNOT BE REPLACED WITHOUT ALSO REPLACING THE COLUMN. IT SEEMS THEY HAVE FOUND A LOOPHOLE WITH WHAT IS KNOWN TO BE A DANGEROUS HAZARD TO THEIR VEHICLE. IN POINT OF FACT THE NEW YORK TIMES HAS EVEN WRITTEN AN ARTICLE IN 2015 DOCUMENTING POWER STEERING FAILURE AND THE INJURIES THAT HAVE OCCURRED DUE TO IT.

Mileage: 50,000

"STEERING ASSIST FAULT" ERROR MESSAGE STARTED APPEARING RANDOMLY WHEN STARTING UP CAR IN PARK ABOUT ONCE MONTH A YEAR AGO. I COULD GET IT TO CLEAR BY SHUTTING OFF CAR AND OPENING AND CLOSING DOOR AND RESTARTING. FREQUENCY INCREASED LAST MONTH TO ABOUT ONCE A WEEK, THEN TO EVERY DAY, AND NOW IT WON'T CLEAR. MECHANIC'S CHARGE $2,114 TO REPLACE THE FAULTY PART, REALIGN AND REPROGRAM CAR'S STEERING.

Mileage: 80,000

ON APRIL 7TH 2018 I STARTED MY 2012 FORD FOCUS AND THE STEERING WHEEL WAS LOCKED SOLID THE WARNING LIGHTS LITE UP STATING ELECTRONIC POWER STEERING ASSIST FAILURE. I TURNED THE VEHICLE OFF AND RESTARTED IT 3 TIMES UNTIL IT STARTED WORKING AGAIN. I WENT RIGHT TO THE DEALER WHERE I BOUGHT THE VEHICLE. THEY CLAIM THERE IS NO RECALL. I DID SOME RESEARCH FIND THAT THERE'S BEEN OVER 120 INJURIES AND ONE DEATH RELATED TO THE POWER STEERING FAILURE ON THESE VEHICLES. THIS IS HAPPENED TO MY VEHICLE NOW TOTALING 10 TIMES AND NOW I'M TERRIFIED TO DRIVE THE VEHICLE WHICH CONCERNS OF AS I'M ON THE ROAD THE STEERING LOCKS UP WHEN I GET IN A CRASH OR ACCIDENT. THE NHTSA AND FORD KNOW OF THIS PROBLEM. THIS IS A MAJOR ISSUE THAT MUST BE ADDRESSED. PLEASE HELP I WAS STATIONARY IT'S TIME AND JUST HOPING AND PRAYING THIS DOESN'T HAPPEN TO ME WHEN I'M ON THE HIGHWAY AT 70 MILES AN HOUR LIKE IT HAS DONE TO OTHER PEOPLE AND HAVE BEEN INJURED.

Mileage: 140,000

I WENT TO START MY CAR AND THE WARNING LIGHT CAME ON THAT SAID "STEERING SYSTEM FAILURE". THE CAR IS NO LONGER DRIVEABLE. THE MANUFACTURER IS DENYING RESPONSIBILITY. THERE IS A NY TIMES ARTICLE RE: THIS STATING THEY ARE AWARE YET NO RECALL YET. WE NEED A RECALL. THERE ARE OTHER COMPLAINTS ONLINE BY OWNERS WHO HAVE NOT YET FILED WITH NHTSA. HTTPS://WWW.NYTIMES.COM/2015/12/25/AUTOMOBILES/FORD-FOCUS-STEERING-PROBLEM-PROMPTS-MANY-COMPLAINTS-BUT-NO-INQUIRY.HTML I NEED HELP. I AM IN DEBT FOR THIS VEHICLE AND I WAS TOLD THERE WAS NOTHING WRONG WITH IT WHEN I BOUGHT IT.

Mileage: 120,000

POWER STEERING FAILED. THE ENTIRE POWER STEERING RACK WAS REPLACED WHICH INCLUDES THE POWER STEERING CONTROL MODULE (PSCM). THE POWER STEERING FAILURE BEGAN ON 3/1/18 AND WAS INITIALLY RESOLVED BY TURNING OFF THEN TURNING ON THE CAR. THIS WORKED FOR TWO WEEKS. COMPLETE FAILURE OCCURRED ON 3/14/18. THE PSCM IS NOT SERVICEABLE AND IS NOT A SEPARATE COMPONENT OF THE POWER STEERING RACK RESULTING IN A HIGH COST REPAIR ON A LOW MILEAGE VEHICLE. THE VEHICLE HAS 35948 ORIGINAL MILES. THIS SYSTEM IS REFERRED TO AS THE ELECTRONIC POWER ASSISTED STEERING (EPAS) SYSTEM AND HAS BEEN RECALLED ON THE FORD FLEX, TAURUS, AND THE LINCOLN MKS AND MKT 2011 THROUGH 2013 MODELS, BUT NOT RECALLED ON THE FORD FOCUS EVEN THOUGH IT IS THE SAME PROBLEM AND FAULTY EQUIPMENT DESIGN.

Mileage: 35,700

I HAVE TAKEN MY CAR IN 7 TIMES FOR TRANSMISSION ISSUES AND MALFUNCTIONS ALWAYS WHILE DRIVING ON HIGHWAY! THANKFULLY I PURCHASED EXTENDED WARRANTY BUT IT EXPIRED. NOW I AM BACK AT THE DEALERSHIP FOR THE 8TH TIME AND THEY WANT TO CHARGE ME $2100.00 TO FIX A PROBLEM THAT WAS NEVER REALLY FIXED TO START WITH! NOW I AM HAVING STEERING PROBLEMS! THE STEERING JUST GOES OUT WHILE DRIVING ON THE HIGHWAY AND IN CITY. THE FACT THAT THE STEERING JUST STOPS WORKING IS EXTREMELY DANGEROUS IT HAS PUT ME IN VERY HAZARDOUS SITUATIONS! THIS IS THE SECOND TIME THE STEERING HAS GONE OUT WHILE DRIVING! I HAVE TO PULL OVER AND SHUT CAR OFF FOR 10MINUTES BEFORE RESTARTING. MY WIFE HAD THE KIDS IN THE CAR WITH HER HEADING TO THE STORE AND IT WENT OUT AND SHE HAD NO CLUE WHAT TO DO AND NOT STRONG ENOUGH TO FORCE THE WHEEL TO GET THE CAR OFF THE ROAD SO SHE WAS LEFT SITTING IN THE MIDDLE OF THE HIGHWAY WITH THE KIDS UNTIL THE STEERING WOULD WORK AGAIN. ITS DISGUSTING THAT FORD REFUSES TO FIX THESE PROBLEMS SINCE THEY ARE EXTREMELY DANGEROUS!

Mileage: 130,000

STEERING ASSIST FAILURE NOTICE APPEARED ON AND OFF FOR NEARLY A YEAR. NOTICE WOULD DISAPPEAR AFTER TURNING VEHICLE OFF AND STRAIGHTENING STEERING WHEEL. AT 77000 MILES, WARNING CAME ON AGAIN AND WOULD NOT CLEAR. THIS IS A SERIOUS SAFETY HAZARD ESPECIALLY IF IT HAPPENS WHILE DRIVING ON THE ROAD. I WAS LUCKY IT WAS JUST IN MY DRIVEWAY. FORD HAS RECALLED SEVERAL CARS OF SIMILAR MAKE AND MODEL FOR THIS SAME ISSUE YET HAVE NOT RECALLED THE FORD FOCUS. THIS IS A SERIOUS SAFETY HAZARD ESPECIALLY IF IT HAPPENS WHILE DRIVING ON THE ROAD. FORD NEEDS TO OWN UP TO THEIR MISTAKE AND SEND A RECALL AND FIX THE PROBLEM ON ALL VEHICLES. I SHOULD NOT HAVE TO PAY FOR A MANUFACTURING DEFECT. THE CAR IS NOW OUT OF COMMISSION BECAUSE I CAN'T AFFORD THE REPAIR AND I AM TO SCARED TO DRIVE IT AS IS.

Mileage: 3

STEERING ASSIST FAILURE NOTICE APPEARED ON AND OFF FOR NEARLY A YEAR. NOTICE WOULD DISAPPEAR AFTER TURNING VEHICLE OFF AND STRAIGHTENING STEERING WHEEL. AT 77000 MILES, WARNING CAME ON AGAIN AND WOULD NOT CLEAR. THIS IS A SERIOUS SAFETY HAZARD ESPECIALLY IF IT HAPPENS WHILE DRIVING ON THE ROAD. I WAS LUCKY IT WAS JUST IN MY DRIVEWAY. FORD HAS RECALLED SEVERAL CARS OF SIMILAR MAKE AND MODEL FOR THIS SAME ISSUE YET HAVE NOT RECALLED THE FORD FOCUS. THIS IS A SERIOUS SAFETY HAZARD ESPECIALLY IF IT HAPPENS WHILE DRIVING ON THE ROAD. FORD NEEDS TO OWN UP TO THEIR MISTAKE AND SEND A RECALL AND FIX THE PROBLEM ON ALL VEHICLES. I SHOULD NOT HAVE TO PAY FOR A MANUFACTURING DEFECT. THE CAR IS NOW OUT OF COMMISSION BECAUSE I CAN'T AFFORD THE REPAIR AND I AM TO SCARED TO DRIVE IT AS IS.

Mileage: 3

AT 73,000 MILES ERROR CODE IN DASH READ STEERING ASSIST MALFUNCTION SERVICE NEEDED. IT IS VERY DIFFICULT TO STEER MY CAR. AT 76,000 MILES ERROR CODE READ ENGINE TOO HOT, STOP SAFELY AND WAIT 8 MINUTES. CAR SHUDDERS AND HIGH REVS AT LOW SPEEDS AND VERY LOUD ENGINE NOISE. I HOPE THAT FORD RECALLS THESE ISSUES SOON!!!

Mileage: 73,000

MY CAR'S POWER STEERING WENT OUT AND I COULD NOT STEER MY CAR. THANKFULLY I WASN'T GOING VERY FAST OF I WOULD HAVE CRASHED.

UPON STARTUP, THERE IS A LOSS TO THE POWER STEERING. WHEEL CANNOT BE TURNED AT ALL. SOMETIMES THERE IS NO ERROR, OTHER TIMES I GET ERROR OF STEERING ASSIST MALFUNCTION. OWNED CAR FOR 6 YEARS, PURCHASED BRAND NEW. ABOUT 60K MILES. HAVE TWINS WITH BRAND NEW LEARNERS PERMIT, WITH THIS CAR TO BE DEDICATED FOR THEM TO DRIVE. HOW CAN THIS BE SAFE? MULTIPLE MESSAGE BOARDS SHOW THIS IS A KNOWN ISSUE WITH THESE VEHICLES AND POOR DESIGN REQUIRES $2K FIX. NEED IMMEDIATE RECALL.

Mileage: 60,000

POWER STEERING ELECTRICAL RACK.I PREPARED TO LEAVE WORK,CHECK ENGINE LIGHT SHOWED ISSUE WITH ELECTRONIC STEERING.TWO WEEKS PRIOR TO THIS EVENT,MY RADIO SYSTEM(LOUD CRACKLING)FAILED.WITH NO POWER STEERING ASSIST,DROVE HOME,TWO MILES.I CALLED FORD DEALER TO HAVE CAR TOWER TO THEIR SHOP.

Mileage: 77,236

ELECTRONIC POWER STEERING FAILURE, OUT OF WARRANTY, FORD WANTS 1800 DOLLARS TO TRY TO FIX. CAR HAS SAT IN GARAGE FOR OVER A YEAR UNDRIVABLE.

Mileage: 56,000

MY WIFE'S STEERING WHEEL WAS TURNING WHEN SHE WAS STUCK AT WORK...STEERING ASSIST FAULT...SERVICE REQUIRED CAME UP ON THE SCREEN...WAS ON HER SCREEN. HTTPS://WWW.CONSUMERAFFAIRS.COM/NEWS/FORD-VEHICLES-WITH-STEERING-ISSUE-RECALLED-062915.HTML HTTP://WWW.ARFC.ORG/COMPLAINTS/2012/FORD/FOCUS/STEERING/PROBLEM.ASPX HTTPS://OWNER.FORD.COM/TOOLS/ACCOUNT/MAINTENANCE/RECALLS/RESULTS.HTML HTTP://MONEY.CNN.COM/2018/03/14/NEWS/COMPANIES/FORD-STEERING-WHEEL-RECALL/INDEX.HTML

Mileage: 97,000

MY FORD FOCUS I WAS DRIVING DOWN THE STREET ONE REAL SLOW AND MY STEERING ASSIST STOPPED THE CAR JUST STOPPED I STOPPED IT BECAUSE THE STEERING WHEEL BECAME ALMOST IMPOSSIBLE TO TURN STEERING ASSIST MALFUNCTION I WENT TO THE DEALERSHIP THEY SAID IT WAS $2,500 TO REPAIR IT I DON'T HAVE $2,500 MY CAR IS ALREADY HAD TO TRANSMISSION FAILURES IT'S HAD AN EXPLODING BATTERY IT'S HAD DOOR LOCKS THAT HAD TO BE REPLACED CUZ THEY DIDN'T STAY LAST NIGHT TRANSMISSION'S BEEN WENT OVER TWICE FROM THE DEALERSHIP AND I JUST THINK THEY NEED TO FIX THIS FOR NO CHARGE BECAUSE IT IS A SAFETY HAZARD NOW I HAVE NO POWER STEERING MY CAR IS WORTHLESS I'M SINGLE I'M

Mileage: 80,000

THREE TIMES THE POWER STEERING HAS FAILED AT VEHICLE START. REQUIRED TURNING CAR OFF AND BACK ON TO RESOLVE.

Mileage: 111,000

DROVE FROM MY APARTMENT TO THE MAILBOXES IN OUR COMPLEX AND WHEN I WENT TO START MY CAR TO LEAVE THE MAILBOX I GO A "STEERING ASSIST FAILURE" AND COULD NOT DRIVE MY CAR, THE STEERING WHEEL COULD NOT TURN.

Mileage: 100,422

TURNED ON THE CAR AND POWER STEERING HAD FAILED.

Mileage: 81,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STATIONARY AND DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING ON SEVERAL OCCASIONS. DON SANDERSON FORD IN GLENDALE, ARIZONA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. *TT CONSUMER STATED 3 TO 4 TIMES UPON STARTING THE VEHICLE THE WHEEL WOULD NOT MOVE, AFTER AWHILE AFTER PUTTING THE CAR FROM "P" TO "N" AND BACK AGAIN IT MOVED. THERE HAVE BEEN SEVERAL RECALLS. CONSUMER HAS BROUGHT IT IN MANY TIMES FOR TRANSMISSION RECALLS. CONSUMER ALSO STATED DRIVER AND PASSENGER DOORS OPEN ON THER OWN AND PASSENGER WINDOW WOULD NOT GO DOWN FROM DRIVER SIDE CONTROLS.*JB

Mileage: 80,000

POWER STEERING COMPLETELY STOPPED WORKING. ALMOST WRECKED THE CAR. TRANSMISSION VIBRATES AND MAKES NOISE

Mileage: 43,000

POWER STEERING WENT OUT COMPLETELY. ON A 3 AND A HALF HOUR TRIP I STOPPED TO GET GAS, TURNED THE CAR OFF. AFTER PUMPING GAS I STARTED THE CAR AND A FAULT APPEARED "POWER STEERING LOSS, STOP SAFELY". HAD THE CAR TOWED TO THE MECHANIC AND REPLACED THE POWER STEERING RACK. DRIVING IT HOME THE POWER STEERING RACK AND COMPUTER FAULTED AGAIN WHILE DOIN 70 MPH ON THE HIGHWAY! THIS IS UNBELIEVABLY DANGEROUS. WITH THE CONSIDERABLE ABOUT OF PROBLEMS LIKE THIS THERE SHOULD HAVE BEEN A RECALL ALREADY.

Mileage: 73,709

ON MULTIPLE OCCASIONS MY 2012 FORD FOCUS GOT STUCK IN PARK AND WOULD NOT SHIFT INTO DRIVE. THE STEERING WHEEL WOULD NOT TURN. THE SHIFT STICK WOULD NOT MOVE FROM PARK BACK INTO DRIVE. THE ELECTRICAL LIGHTS 'P N D S' TURNED OFF ON THE DASH. WHEN I PUSHED ON THE BRAKE THE CAR WOULD NOT SHIFT BACK INTO DRIVE. LAST NIGHT IT HAPPENED IN THE MIDDLE OF RUSH HOUR TRAFFIC AT A RED LIGHT. I TURNED THE CAR ON AND OFF SEVERAL TIMES. THE DASH BOARD LIGHTS WOULD COME ON , BUT 'P N D S' REMAINED UNLIT AND THE CAR WOULD NOT SHIFT BACK INTO DRIVE. AFTER 4 OR 5 TIMES OF TURNING CAR ON AND OFF AND OPENING AND CLOSING THE DOOR (THIS AFFECTS DASH BOARD LIGHTS SOME HOW). THE LIGHTS CAME BACK ON AND THE CAR WOULD ALLOW ME TO SHIFT BACK INTO DRIVE WHILE PUSHING ON THE BRAKE.

STARTING IN OCTOBER 2017, MY POWER STEERING FAILED WHILE OPERATING MY CAR. THE PROBLEM HAS STARTED HAPPENING INTERMITTENT AND UNEXPECTEDLY. SOMETIMES, THE ISSUE OCCURS WHEN TURNING ON THE CAR (BEFORE EVER TURNING THE STEERING WHEEL). OTHER TIMES, IT HAPPENS WHILE DRIVING (BOTH TIMES I WAS GOING STRAIGHT AND HAD TO STOP IN THE MIDDLE OF THE ROAD).. WITHOUT POWERSTEERING, IT MAKES IT ALMOST IMPOSSIBLE TO STEER AT HIGHER SPEEDS AND IS EXTREMELY DANGEROUS. THERE ARE 75 UNIQUE COMPLAINTS ABOUT THIS ISSUE ON THIS ONE WEBSITE - HTTP://M.CARCOMPLAINTS.COM/FORD/FOCUS/2012/STEERING/POWER_STEERING_FAILURE.SHTML

Mileage: 56,000

MY POWER STEERING WENT OUT WHEN I WAS TRAVELING HOME FROM WORK ON THE INTERSTATE. I CAME UPON A CURVE TO THE RIGHT ON THE INTERSTATE AND I ALMOST HIT ANOTHER VEHICLE TO THE LEFT OF ME AS IT WAS VERY DIFFICULT TO TURN THE WHEEL BUT I SLOWLY MANAGED TO PULL THE VEHICLE OVER ONTO THE SHOULDER OF THE ROAD. I TURNED MY CAR OFF AND SAT THERE FOR A MINUTE AND TURNED IT BACK ON AND MY POWER STEERING WAS WORKING FINE AND PROCEEDED HOME SLOWLY, AND WAS VERY LEERY IT WOULD GO OUT ON ME AGAIN. RIGHT BEFORE I GOT HOME ON MY STREET, IT WENT OUT ONE MORE TIME AND I ALMOST SIDE SWIPED ANOTHER VEHICLE WHEN I WAS TURNING TO THE RIGHT. IT TOOK ALL THE STRENGTH I HAD TO TURN THE WHEEL TO AVOID SIDE SWIPING THE CAR ON THE LEFT EVEN THOUGH I WAS ONLY GOING 20 MPH.THE POWER STEERING WAS OUT FOR GOOD THIS TIME. I HAD IT TOWED TO A SHOP AND I FOUND OUT IT WAS GONNA BE $1800 TO FIX THIS PROBLEM. AFTER RESEARCHING THIS ISSUE, THIS IS AN ONGOING PROBLEM FOR MANY FORD FOCUS'S AND FORD NEEDS TO ADDRESS THIS AS A RECALL! I COULD HAVE BEEN HURT BADLY ON THE INTERSTATE OR HURT SOMEONE ELSE. THIS IS A DANGEROUS PROBLEM AND I HAD NO WARNING! IT SCARED ME TO DEATH.

Mileage: 154,000

STARTED CAR AND STEERING ASSIST FAULT CAME IN, DROVE IT TO DEALERSHIP WAS TOLD 110$ JUST TO DIAGNOSE IT. FROM THE LOOKS OF IT SAME PROBLEM THAT EVERYONE ELSE IS HAVING, THIS SHOULD HAVE BEEN RECALLED

Mileage: 88,540

CAR WORKED WELL YESTERDAY. TURNED IT ON TODAY AMBER LIGHT AND TONE POWER ASSIST STEERING NEED SERVICE. POWER STEERING FAILED OVERNIGHT. CAR HAS ABOUT 41K MILES ON IT, ESTIMATE FOR REPAIR $2000+.

Mileage: 41,000

ON MANY DIFFERENT OCCASIONS MY STEERING WHEEL WILL COMPLETELY LOCK UP. TODAY WAS NOT THE FIRST DAY - JUST NOW KNOWING I CAN REPORT THIS. HAPPENS FREQUENTLY AND RANDOMLY SINCE GETTING THE VEHICLE. THIS IS DANGEROUS WHEN DRIVING, AND IT SEEMS TO BE A COMMON ISSUE ON THESE FORDS. WHEN THE WHEEL LOCKS UP - YOU HAVE TO STOP THE VEHICLE. IF I TURN THE CAR OFF/BACK ON 4 OR 5 TIMES IT USUALLY UNLOCKS IT. AS FAR AS THE ELECTRICAL GOES - THE CAR IS POSSESSED. IF YOU TURN THE CAR OFF AND REMOVE THE KEYS - THE RADIO CONTINUES TO PLAY EVEN AFTER GETTING OUT OF THE CAR. THE KEYLESS ENTRY WILL NOT LOCK THE DOORS. WINDSHIELD WIPERS WILL GO OFF RANDOMLY WITHOUT KEYS IN THE IGNITION. SOMETIMES THE RADIO WILL RANDOMLY TURN ITSELF ALL THE WAY UP AND IF YOU TRY TO TURN THE WHOLE THING OFF, IT DOES NOT RESPOND. MANY ISSUES WITH THIS CAR!

Mileage: 70,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER THE VEHICLE WAS PARKED, THE STEERING SEIZED AND THE STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY FORD (1410 W PINE ST, HATTIESBURG, MS 39401, (601) 544-8111) WHERE IT WAS DIAGNOSED THAT THE ENTIRE POWER STEERING ELECTRIC RACK AND PINION ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

DRIVING ON A CITY STREET WHEN IT JUST WOULD NOT GO AFTER A RED LIGHT. WHEN I DID GET IT TO MOVE OFF OF THE CITY STREET TO A PARKING LOT IT WAS HARD TO STEER. ALL THE LIGHTS STARTED FLASHING. I COULD NOT LOCK THE DOORS WITH MY REMOTE, WOULD NOT START. I HAD TO HAVE IT TOWED TO MY HOUSE. THE NEXT MORNING I PUT MY CODE READER ON THE VEHICLE AND FOUND ABOUT 13 FAULT CODES WHICH I RESET SINCE THEN I HAVE HAD MULTIPLE INSTANCES OF MY VEHICLE SHUTTING DOWN, HARD STEERING AND TRANSMISSION NOT SHIFTING OR GOING INTO GEAR. DISPLAYS TRANSMISSION OVERHEATING, TRANSMISSION MALFUNCTION SERVICE NOW. WONT,T GO INTO GEAR. HORN STOPPED WORKING AND WITHUT DOING ANYTHING IT SUDDENLY STARTED WORKING.

Mileage: 82,000

THE POWER STEERING ON THIS CAR IS DETECTIVE. IT CAN GO OUT WITHOUT NOTICE AND MAKE THE CAR HARD TO DRIVE. ON MANY, MANY OCCASIONS MY POWER STEERING WOULD NOT WORK WHEN I STARTED MY CAR. I WOULD TURN OFF AND THEN RESTART THE CAR AND IT WOULD WORK AGAIN. RECENTLY, I LOSS POWER STEERING TWICE WHILE DRIVING ON A CITY STREET. I WAS ABLE TO MANUALLY STEER TO A SAFE PLACE BOTH TIMES. I RESTARTED THE CAR AND RETAINED POWER STEERING ONCE AGAIN. SHORTLY THEREAFTER THE POWER STEERING WENT OUT ALL TOGETHER THE POWER STEERING ON THESE 2012 FORD FOCUS IS DETECTIVE AND THE FORD COMPANY NEEDS TO BE HELD ACCOUNTABLE AND A RECALL ISSUED.

Mileage: 103,000

STARTED CAR PUT IN DRIVE THE STEERING LIGHT CAME ON AND HAD NO POWER STEERING DROVE OUT OF DRIVE STILL NO POWER STEERING DROVE ABOUT 2 MILES STILL NO POWER STEERING STOP PUT IN PARK STOP ENGINE WAITED ABOUT 15 SECONDS STARTED CAR LIGHT OUT AND THE HAD POWER STEERING . TALKED TO SHOP FOREMAN AT CROUSE FORD TOLD ME THEY HAVE NOT SEEN ANY PROBLEMS WITH THE FOCUS BUT WHAT I DESCRIBED SAY IT IS THE ELECTRIC POWER STEERING RACK AND PINION

Mileage: 94,573

WAS DRIVING CAR AND RANDOMLY A WARNING CAME UP ' POWER STEERING ASSIST FAULT SERVICE REQUIRED' THEN POWER STEERING TURNED OFF. TURN CAR OFF TURN BACK ON FIX THE PROBLEM. THEN PROBLEM CAME BACK AND HAS NOT GONE AWAY. I HAVE NO POWER STEERING. RADIO HAS BEEN ACTING STRANGE SINCE PURCHASED CAR

Mileage: 97,000

DRIVING HOME IN TRAFFIC MY CARS POWER STEERING FAILED AND IT BECAME DIFFICULT TO STEER. WAS ABLE TO STRUGGLE WITH STEERING TO GET IT HOME. LATER WENT OUT TO MOVED CAR AND STEERING WAS FINE. CALLED FORD AND THEY SAID THEY ARE AWARE OF THE ISSUE BUT NO RECALL YET. EXTREMELY DANGEROUS. FORD MUST BE WAITING FOR MORE RELATED DEATH BEFORE ISSUING A RECALL. REPAIR COST $1600 - $2300! REAL NICE FORD.

Mileage: 103,500

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO UNLOCK AND THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO WILLIS FORD (15 N DUPONT BLVD, SMYRNA, DE 19977) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. THE VIN WAS NOT AVAILABLE.

Mileage: 83,000

I WAS DRIVING ON BUSY FOUR-LANE HIGHWAY IN FAST MOVING TRAFFIC IN MY 2012 FORD FOCUS A LIGHT CAME ON SAYING STEERING ASSIST FAILURE SERVICE REQUIRED. THIS SCARED ME VERY MUCH. IT WAS VERY DANGEROUS AND LIFETHREATENING. THE WHEEL WAS HEAVY AND HARD TO STEER GETTING OFF THE HIGHWAY CURVING EXIT. I WAS FRIGHTENED I WOULD HIT THE GUARDRAILS. BROUGHT CAR TO TORRINGTON, CT FORD DEALER WHO IS VERY NICE SAID STEERING GEAR ASSEMBLY NEEDS TO BE REPLACED $1,977. CALLED FORD ASKED WHY WAS FOCUS EXCLUDED FROM RECALL ISSUED FOR SAME REASON TO EDGE, FUSION AND EXPLORER. FORD REPRESENTATIVE NAMED PAM SAID "REASON IT WAS NOT INVOLVED IN RECALL IS BECAUSE BUILT AT DIFFERENT TIME AND USING DIFFERENT PART AFFECTED BY THE RECALL." I SAID BUT THEY ALL USED SAME TEMKIN MANUF. PART. HE SAID, "RECALLS ARE VIN SPECIFIC." WOULD NOT PAY FOR REPAIR, AND SAID MY COMPLAINT WOULD BE FORWARDED TO THE "APPROPRIATE INTERNAL DEPARTMENT". (THAT MUST BE THE DO-NOTHING-ABOUT-IT UNIT) HOW DISAPPOINTING AND EMBARRASSING THAT AN AMERICAN COMPANY DOESN'T CARE ABOUT ITS CUSTOMERS. THIS IS MY THIRD AND LAST FORD CAR I WILL BUY. WHO IS GOING TO DIE BEFORE BIG BUSINESS TAKES NOTICE? THERE ARE 508 COMPLAINTS ON THIS WEBSITE FOR THE SAME PROBLEM WITH THIS VEHICLE!! AND THOUSANDS MORE ON OTHER INTERNET SITES! WHY ARE WE SPINNING OUR WHEELS WITH THIS AGENCY THAT DOES NOTHING WITH THIS LIFE-THREATENING ISSUE. WHAT IS MORE IMPORTANT THAN BEING ABLE TO STEER OR BRAKE YOUR CAR? THIS STEERING ASSIST FAILURE IS DEADLY AND NEEDS TO BE INVESTIGATED AND RECALLED FOR SAFETY OF 2012 FORD FOCUS DRIVERS, THEIR PASSENGERS, AND OTHER DRIVERS ON THE ROAD.-- TK (FORMER FORD DRIVER)

Mileage: 100,102

2012 FORD FOCUS HAD INTERMITTENT STEERING ASSIST FAULT WARNINGS. SINCE 12/24/2017 THE FAULT WARNING DOES NOT GO AWAY AND I HAVE NO POWER STEERING. I CALLED 2 DIFFERENT FORD DEALERS, THEY BOTH DENIED ANY KNOWLEDGE OF ANY KNOWN PROBLEMS WITH THIS PROBLEM. I DID A TINY BIT OF RESEARCH AND QUICKLY FOUND THAT MANY OTHER OWNERS ARE HAVING THE SAME PROBLEM AND THAT YOUR AGENCY HAS HAD COMPLAINTS AND ARE OR DID INVESTIGATE THIS PROBLEM. IS THIS CAUSED BY AN EXPOSURE TO EXTREME HEAT FROM OTHER ENGINE COMPONENTS? THE FAULTS ALWAYS STARTED UPON STARTING THE CAR AND I WOULD TURN THE CAR OFF AND BACK ON,IT WOULD GO AWAY BUT KNOW IT WON'T GO AWAY AND I CANNOT DRIVE IT WITHOUT POWER STEERING.

Mileage: 86,200

STEERING FAULT FAILURE BEGAN AS AN INTERMITTENT PROBLEM AT 55,000 MILES. THE ISSUE COMMENCED WHEN THE VEHICLE WAS IN MOTION AND PRESENTS A DANGEROUS SITUATION. STEERING THE VEHICLE IS DIFFICULT BEYOND DESCRIPTION. NOW THE PROBLEM IS CHRONIC, REPAIR ESTIMATE FROM FAIR OAKS FORD IN NAPERVILLE, IL WAS $2,400.00. BASED ON THE NUMBER OF COMPLAINTS TO NHTSA AND EVIDENT ON A NUMBER OF OTHER SITES THIS IS NOT AN ISOLATED PROBLEM. FORD SHOULD BE COMPELLED TO ISSUE A RECALL FOR SAFETY REASONS ALONE.

Mileage: 55,000

A NOTICE ON THE DASH APPEARED AT STARTUP(STATIONARY) , STATING POWER STEERING ASSIST FAULT SERVICE REQUIRED. THIS MAKES STEERING VERY DIFFICULT. THIS HAS HAPPENED BEFORE BUT THE WARNING WOULD GO AWAY ON NEXT START UP. WHEN I TOOK IT TO A MECHANIC I WAS TOLD THAT NO CODES WERE SHOWING. I HAVE HAD MY CAR AT A FORD SERVICE DEPARTMENT AND THEY TOLD ME THERE ARE NO OPEN RECALLS OR BULLETINS.

Mileage: 71,200

ON 12/8/2017 I DROVE ME CAR DOWNTOWN NASHVILLE FROM MY HOUSE. PARKED IT IN THE GULTCH AREA. WALKED TO A RETURN. CAME BACK TO MY CAR AND THE STEERING ASSIST FAULT LIGHT CAME ON. IT SAID CONTACT DEALER. I TRIED TURNING THE CAR OFF AND ON AGAIN SEVERAL TIMES. THE STEERING WHEEL WOULD TURN WITH GREAT EFFORT, HOWEVER I WAS PARALLEL PARKED AND THERE WAS NO WAY I WAS GETTING THE CAR OUT OF THE POSITION IT WAS IN WITHOUT NEEDING A TOW TRUCK. SO I HAD TO HAVE IT TOWED TO THE FORD DEALERSHIP. ONCE THERE IT TOOK THEM 5 DAYS TO TELL HOOK IT UP TO THE COMPUTER AND TELL ME THAT I NEEDED ALMOST $2,300 WORTH OF REPAIRS. SO BASICALLY WHILE THE CAR WAS PARKED, IT BROKE. I DECLINED SERVICE AT THE MOMENT AND AM ACTIVELY SEARCHING FOR SOLUTIONS. THE DEALER DIAGNOSTIC WAS AS FOLLOWS: "FOUND U3000-49 PSCM INTERNAL FAILURE. FOLLOWED PINPOINT TEST B AND FOUND NEEDS RACK REPLACEMENT." THE CAR WAS PURCHASED IN JAN 2013 FROM A CAR MAX. I PAYED FOR THE EXTENDED WARRANTY THAT THEY SOLD ME AS 100,000 MIES "OVER THE PURCHASE MILAGE", TO WHICH THEY HAVE BEEN KIND ENOUGH TO INFORM ME ACTUALLY MEANT 100,000 MILES TOTAL. I'M RIGHT AT THE 113,500 NEIGHBORHOOD. I HAVE EXACTLY TWO PAYMENTS LEFT. SO NOW NOT ONLY DO I HAVE TO BORROW OR RENT A CAR ($$$) I WILL LOOSE MONEY IF I TRADE IT IN, I HAVE TO BURDEN SOMEONE ELSE WITH THE USE OF MY CAR TO WORK. WHICH HAS AFFECTED MY ABILITY TO EARN A LIVING AND PAY MY BILLS. TOP THAT OFF WITH THE SERVICE CHARGE OF AND EXTRA $2,300 OUT OF POCKET. FORD, WE NEED TO TALK.

Mileage: 113,000

WHILE THE VEHICLE WAS STATIONARY, THE ELECTRONIC POWER STEERING WENT OUT ON THE VEHICLE. I HAD TO DRIVE THE VEHICLE HOME WITH NO POWER STEERING AND MADE IT EXTREMELY DIFFICULT TO STEER. IF I WAS NOT STRONG ENOUGH TO FORCE THE WHEELS TO TURN, THIS WOULD HAVE BEEN AN EXTREMELY DANGEROUS SITUATION. IF THIS HAPPENED WHILE THE VEHICLE WAS MOVING, THIS WOULD HAVE BEEN CATASTROPHIC. I FEEL LUCKY TO HAVE THIS HAPPEN WHILE BEING STATIONARY. THIS SEEMS TO BE A COMMON PROBLEM FOR THIS MODEL OF THE FOCUS AND FORD SHOULD TAKE NECESSARY STEPS TO REPLACE ALL POWER STEERING WITH MORE RELIABLE PARTS FOR THIS MODEL OF THE FOCUS.

Mileage: 68,000

THE ELECTRONIC STEERING ASSIST IS FAILING CAUSING THE VEHICLE TO RANDOMLY LOSE POWER STEERING. THIS MAKE THE VEHICLE VERY HARD TO STEER AND CONTROL. THE CAR IS A 2012 AND ONLY HAS 30,000 MILES. NO RECALL HAS BEEN ISSUED YET OTHER MODELS WITH THE SAME ELECTRONIC STEERING ASSIST HAS BEEN RECALLED. THIS HAS HAPPENED TWICE NOW WHEN THE VEHICLE HAS STATIONARY AND WE DID NOT DRIVE THE CAR. SEEMS THE PROBLEM IS INTERMITTENT AND NOW WE ARE AFRAID TO DRIVE THE CAR, WE DON'T WANT IT TO FAIL WHILE WE ARE DRIVING AND CAUSE AN ACCIDENT OR INJURY.

Mileage: 30,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO SZOTT FORD (8800 E HOLLY RD, HOLLY, MI 48442, PHONE: (248) 634-4411) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER PROVIDED CASE NUMBER: CAS13724060. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 90,700. *TT UPDATED 9/18/18*JB

Mileage: 90,700

POWER STEERING DOES NOT ENGAGE AT START UP. THIS HAS HAPPENED AT LEAST 4 TIMES NOW OVER THE LAST MONTH; MOST RECENTLY THIS EVENING WHEN I WENT TO MOVE IT IN THE DRIVEWAY (AND ONLY AN HOUR AFTER ARRIVING HOME FROM A 40 MINUTE COMMUTE). THIS HAS NOT YET HAPPENED WHILE THE VEHICLE IS IN MOTION, BUT IT CONCERNS ME THAT IT COULD. THE STEERING WHEEL IS NEARLY IMPOSSIBLE TO TURN WHEN THIS CONDITION EXISTS.

Mileage: 70,000

MY STEERING LOCKED UP AND I WAS UNABLE TO TURN MY WHEEL WHEN DRIVING. THE ALERT "STEER ASSIST FAILURE" APPEARED ON DASH. I HAD MY CAR TOWED INTO THE FORD DEALERSHIP AND I NEEDED TO REPLACE MY POWER STEERING WHICH COSTS $2000. THEY IMPLIED THAT IT WOULD BE UNSAFE TO DRIVE ON THE ROAD AS NO POWER STEERING VERY WELL WOULD RESULT IN AN ACCIDENT.

Mileage: 76,000

GOT STEERING ASSIST SENSOR FAULT. STEERING WHEEL LOCKED AND WAS UNABLE TO BE USED. THIS HAPPENED WHILE CAR WAS IN DRIVE AND IN MOTION IN A PARKING LOT AT FIRST THEN ON THE ROAD. WAS ABLE TO TURN CAR OFF AND ON SEVERAL TIMES BEFORE IT WOULD UNLOCK STEERING WHEEL. IT HAPPENED THE LAST TIME AS I WAS GOING DOWN THE ROAD AND WOULDN'T UNLOCK. TOOK TO DEALERSHIP FOR REPAIR AND IT COST $2000 TO FIX A SENSOR. I LOOKED UP HOW TO FIX IT MYSELF AND FOUND SEVERAL COMPLAINTS ABOUT THE SAME ISSUE WITH NO LISTED FIX OTHER THAN TO TAKE IT TO THE DEALERSHIP FOR A STEERING GEAR REPLACEMENT. FORTUNATELY I WAS ABLE TO STOP VEHICLE PRIOR TO HITTING ANYTHING.

Mileage: 150,000

STARTED GETTING RANDOM STEERING ASSIST FAULTS WHEN STARTING CAR. WOULD SHUT CAR OFF AND RESTART CAR AND EVERYTHING WOULD BE FINE. STARTED CAR AND TO WORK ON MONDAY MORNING WITHOUT ANY ISSUES. WENT TO START CAR AT LUNCH TIME AND GOT THE STEERING ASSIST FAULT AGAIN. TURNED OFF CAR AND RESTARTED - PROBLEM STILL THERE. NO POWER STEERING AT ALL NOW. HAD TO CAREFULLY DRIVE CAR TO DEALER WITHOUT ANY POWER STEERING. CAR IS PRESENTLY AT FORD DEALERS AWAITING SERVICE. CAR HAS ABOUT 84,000 MILES. THE CONSUMER REQUESTED A RECALL FOR THE ELECTRONIC RACK AND PINION.*JS

Mileage: 84,000

NOV 27, 2017. GOT IN MY CAR AFTER WORK AND STEERING ASSIST LIGHT CAME ON. PUT HANDS ON STEERING WHEEL AND I HAD NO POWER STEERING. CALLED A MECHANIC HE SAID IT WOULD BE $1800 TO FIX IT. SAME THING HAS HAPPENED TO FIVE OTHER PEOPLE HE KNOWS.

Mileage: 133,000

I SAW A WARNING ON MY DASHBOARD SAYING 'STEERING ASSIST MALFUNCTION' . POWER STEERING IS NOT WORKING, IT WAS VERY HARD TO TURN. IT WAS IN CITY, GLAD I'M NOT ON HIGHWAY. HELP ME IN RESOLVING THIS ISSUE AND ALSO PLEASE LET ME KNOW IF IT COVERS UNDER MANUFACTURE WARRANTY !

Mileage: 134,500

MY POWER STEERING ASSIST IS COMPLETELY MALFUNCTIONED VERY HARD TO STEER. VERY HARD TO TURN AND STEER WENT OUT ON ME WHILE I WAS AT THE STOP SIGN IN TOWN.

Mileage: 160,125

THE METALLIC TRIM ON THE COLUMN IS PEELING, EVER SO SLIGHTLY, BUT ENOUGH TO HAVE LEFT MY KNUCKLES AND FINGERS BLOODY AND IN PAIN ON MORE THAN ONE OCCASION WHEN I TURN. I ASKED THE FORD DEALER FOR HELP, HOWEVER, WAS TOLD I NEED TO SPEND $500 FOR A NEW CONSOLE. THIS IS A SAFETY HAZARD I THINK FORD SHOULD FIX. I REALLY LIKE MY CAR, BUT I AM NOT HAPPY THAT MY CAR IS CUTTING ME WHEN I TURN THE WHEEL. I HAVE TO HOLD THE STEERING WHEEL AND I HAVE TO TURN THE WHEEL. I PRAY I DON'T GET INTO A TRAFFIC ACCIDENT BECAUSE MY FINGERS ARE BEING SLICED WHILE I TURN. I FIRST WAS CUT IN JULY, AROUND THE 4TH AND I WASN'T SURE HOW IT HAPPENED. THEN IT HAPPENED AGAIN ON SEPTEMBER 15 AND THEN SEPTEMBER 26. THEN AGAIN A FEW DAYS AGO. I HAVE TO BE EXTREMELY CAUTIOUS WHILE MY CAR IS IN MOTION.

Mileage: 80,000

THE POWER STEERING (ELECTRIC STEERING ASSIST) FAILS INTERMITTENTLY AND WITHOUT WARNING. THIS OCCURS EITHER HOT OR COLD. IT OCCURS WITH VEHICLE STATIONARY AND IN MOTION.

Mileage: 78,000

STEERING ASSIST FAULT LIGHT CAME ON PERIODICALLY OVER PAST 5 THOUSAND MILES, MENTIONED DURING LAST VISIT. NOW IT CAME ON AND WON'T CLEAR. HAVE READ OF MANY PEOPLE WITH 2012 FORDS WITH THIS ISSUE. THIS IS SECOND PROBLEM WITH CAR, HAVE ALSO HAD CLUTCH REPLACED TWICE.

Mileage: 88,000

THE STEERING LOCKED UP WHILE MAKING A TURN THIS COULD BE DANGEROUS AND CAUSE SERIOUS INJURY OR DEATH.....I HAVE NO POWER ASSISTED STEERING

Mileage: 76,999

STEERING ASSIST FAILURE NOTICE APPEARED ON AND OFF FOR NEARLY A YEAR. NOTICE WOULD DISAPPEAR AFTER TURNING VEHICLE OFF AND STRAIGHTENING STEERING WHEEL. IN THE PAST 2 MONTHS THE ISSUE HAPPENS SEVERAL TIMES A DAY. LAST WEEK IT HAPPENED TWICE WHILE I WAS DRIVING AND ALMOST LOST CONTROL AND CRASHED.

Mileage: 75,000

MY ELECTRICAL STEERING IS ACTING UP, MAKING A WEIRD NOISE AFTER I START MY CAR, IS STIFF AT TIMES AND HARD TO TURN. I RECEIVED AN ERROR MESSAGE, " STEERING ASSIST, SERVICE REQUIRED" ON THE DASH RECENTLY. THAT MESSAGE HAS GONE, BUT THE PROBLEM STILL EXISTS THIS IS A DANGER TO ME WHEN I DRIVE. WHENEVER I START MY CAR, THE STEERING IS RIGID AND STIFF IN THE CITY.

Mileage: 92,000

THE ELECTRIC POWER STEERING IS STARTING TO FAIL. IT LOCKS THE STEERING WHEEL WHILE THE CAR IS MOVING WHILE THE ON MY CITY STREET. NEED TO TURN OFF ENGINE AND RESTART THE CAR. SOMETIME THE STEERING BECOMES DIFFICULT WHILE DRIVING AT CITY SPEEDS.THIS HAPPEN ROUGHLY 6 MONTHS AGO BUT WENT AWAY.

Mileage: 100,000

THIS IS A 5 YEAR OLD CAR. WITH 750000 MILES ON IT. THE POWER STEERING ASSIST HAS ALREADY DIED COSTING UP $2K IN MONEY WE DON'T HAVE TO FIX IT. THE FIX IS REPLACING THE ENTIRE RACK AND PINION. WE HAD STARTED FOR THE FIRST TIME THE DAY IT WENT OUT. WE WERE PARKED I HAD TO DRIVE IT TO THE DEALERSHIP WITH NO POWER STEERING. IF YOU SHUT OF THE CAR IT WOULD TEMPORARILY FIX IT'S SELF. AND IT DID THE GUY AT THE DEALER SHUT IT DOWN AFTER SEEING THE NO STEERING ASSIST WHEN HE RESTARTED THE CAR IT MAGICALLY WORKED AGAIN. UNTIL NEXT TIME THAT IS. FORD KNOWS THIS PROBLEM EXIST AND REFUSES TO ISSUE A RECALL FOR ALL 2012 FOCUS. THIS IS A NEW CAR IT SHOULD NOT BE HAVE THESE PROBLEMS. PUTTING US IN FINANCIAL STRAIN.

Mileage: 75,000

THE POWER STEERING ASSIST HAS GONE OUT, I HAD JUST STARTED THE CAR AND HAD NO POWER STEERING AND IT IS VERY HARD TO STEER, I ALMOST WRECKED TRYING TO GET IT HIOME.

Mileage: 66,000

THE ELECTRIC POWER STEERING STOPS WORKING WHILE DRIVING AND ALSO AT START-UP. THIS HAS HAPPENED MULTIPLE TIMES. WE ARE NOW REPORTING THIS AFTER THE 4TH OCCURRENCE.

Mileage: 24,753

AT LEAST 4 TIMES IN THE LAST COUPLE OF MONTHS, UPON STARTING THE CAR THERE WAS THE MESSAGE "STEERING ASSIST FAULT" AND I COULD NOT TURN THE WHEEL. IT WENT AWAY AFTER I TURNED THE CAR OFF AND RESTARTED. HOWEVER, I AM CONCERNED: IF IT HAPPENED ANY TIME OTHER THAN WHEN PARKED THIS COULD BE FATAL.

Mileage: 115,000

MY POWER STEERING SHUT DOWN WITHOUT WARNING WHILE STATIONARY. THANK I WAS NOT TURNING IN FRONT OF TRAFFIC AND DID NOT HAVE A CUSTOMER IN MY CAR. MY EMPLOYMENT IS DRIVING. OH AND JUST TWO DAYS PRIOR THE TRANSMISSION COMPUTER WAS REPLACED. IT SHUT DOWN WITHOUT WARNING . STOPPED FOR GAS CAME OUT AND CAR WOULD NOT START.

Mileage: 9,757

I STARTED MY CAR AND BEGAN PULLING OUT OF MY PARKING SPACE WHEN THE CAR STEERING BECAME VERY HARD TO STEER, THE CAR FELT LIKE IT WAS GOING TO STALL OUT, AND AN ERROR MESSAGE CAME ON THAT SAID "STEERING ASSIST FAILURE SERVICE REQUIRED". I HAD NOT FULLY PULLED OUT OF MY PARKING SPACE, SO I TURNED OFF THE CAR AND LET IT SIT FOR A FEW MINUTES. I STARTED THE CAR AGAIN, AND THE MESSAGE DID NOT APPEAR WHEN I BEGAN DRIVING THE 2ND TIME. I AM VERY SCARED THAT THIS COULD HAPPEN WHILE I AM DRIVING ON A BUSY ROAD AND CAUSE AN ACCIDENT. I HAVE SEEN SEVERAL OTHER FORD CARS BEING RECALLED DUE TO THIS ISSUE FOR THE SAME YEAR, BUT NOT THE FOCUS. I HAVE ALSO SEEN NUMEROUS COMPLAINTS ONLINE FOR THIS SAME ISSUE. THIS STEERING ASSIST FAILURE NEEDS TO BE INVESTIGATED AND RECALLED FOR SAFETY OF 2012 FORD FOCUS DRIVERS, THEIR PASSENGERS, AND OTHER DRIVERS ON THE ROAD.

Mileage: 99,670

SYNC MODULE FAILED. COSTING $1000 TO FIX. A SMOG PART FAILURE RESULTED IN FORD WANTING 2000 TO REPAIR AND REPLACE THE FUEL TANK. THE CLUTCH FAILS TO ENGAGE ON LOW SPEED TURNS CREATING A LOSS OF CONTROL. FORD FIXED WITH THE RECALL. STEERING FAULT DETECTED MAKING IT NEAR IMPOSSIBLE TO STEER THE CAR. RECALL IS AVAILABLE ON OTHER MODELS BUT NOT FOCUS. ANOTHER 1000 TO FIX IT. FORD IS UNSAFE!

Mileage: 90,000

WHEN I START THE CAR INITIALLY I CAN'T TURN THE WHEEL OF THE CAR. I HAVE TO TUG ON IT TO GET IT TO TURN EVENTUALLY. I'M AFRAID THAT I'LL BE DRIVING IN THE POWER STEERING WILL GO OUT. ALSO HAVE BEEN HAVING TROUBLES WITH THE TRANSMISSION SLIPPING. THEY SAY MY CAR HAS TOO MANY MILES TO QUALIFY FOR THE CLUTCH RECALL THAT FORD HAS PUT OUT. I DON'T SEE WHAT THIS HAS TO DO WITH A MALFUNCTION SAYING I'VE HAD TROUBLES WITH IT SINCE I BOUGHT THIS CAR. BOTH OF THESE ISSUES ARE SAFETY ISSUES. I HAVE NO MONEY TO REPLACE THIS STUFF. SO I DON'T UNDERSTAND WHY FORD WON'T WORK WITH PEOPLE ON THIS THERE NEEDS TO BE A RECALL ON THE STEERING AS I SEEN MANY OTHERS COMPLAINING ABOUT IT. AND THEY NEED TO SUCK IT UP AND TAKE THE EXPENDITURE OF REPLACING ALL OF THESE CRUTCHES THAT THEY HAVE A RECALL ON REGARDLESS OF MILEAGE. SOMETIMES MY SEATBELT COMES LOOSE AFTER I CLICKED IT. I HAVE TO LATCH IT WHILE TRYING TO DRIVE. I'M TIRED OF THIS CAR. I'LL NEVER BUY FROM FORD AGAIN. I'VE BEEN HAVING PROBLEMS WITH THIS CAR SINCE I BOUGHT IT. AND HAVE INFORMED THE DEALERSHIP THAT WE BOUGHT IT FROM AND THEY CLEAN THERE IS NOTHING WRONG WITH IT PERIOD AFTER TAKING IT TOO BUT IT'S GOING TO COST ME $3,000.

WAS BEGINNING TO GET STEERING FAULT WARNING LIGHTS BACK IN LITTLE OVER A YEAR AGO. IT WOULD CORRECT AND WOULDN'T COME ON TILL LATER IN TIME. PROBABLY HAD 6-8 OCCURRENCES. ABOUT TWO WEEKS AGO I HAD NO STEERING AT ALL. TOOK IT TO MY LOCAL MECHANIC AND THEY SAID THE ELECTRONIC ASSIST HAS FAILED AND THE ENTIRE RACK & PINION NEEDED REPLACE. THE COMPLAINTS ARE SIMILAR ESPECIALLY WITH IN THE LAST YEAR. ATTENTION NEEDS TO BE GIVEN TO THIS SINCE EVEN OTHER FORD CARS ARE HAVING THE SAME PROBLEM AND BEING RECALLED. I CALLED FORD AND THEY SAID THERE IS NO RECALL OR NECESSARILY THE SAME PROBLEMS THAT I HAVE WITH MY CAR. THEY SAID I WOULD HAVE TO TAKE IT TO A FORD DEALER TO HAVE IT 'PROPERLY DIAGNOSE' TO DETERMINE IF 'MY' ISSUE CORRELATES WITH THE COMMON ONES OUT THERE. THAT ALSO WILL COST ME MONEY FOR DIAGNOSTIC. IF THEY READ ALL THE COMPLAINTS ON THE NHTSA THEY WILL SEE IT IS COMMON. MY MECHANIC TELLS ME IT IS GOING TO COAT ME $1900 TO REPLACE. THE PART AT FORD ALONE IS $1200. WE SHOULDN'T WAIT TILL SOMEONE GETS HURT TO SEE THE OBVIOUS THAT IT IS A PROBLEM. I NOTICED 3 MORE COMPLAINTS FOR THE SAME PROBLEM SINCE I HAVE CHECKED IT AT THE NHTSA A COUPLE OF DAYS AGO. FORD, CONSIDER THE CONSEQUENCES IF THIS ISN'T PROPERLY ADDRESSED.

Mileage: 5

4/01/2017 - STARTED UP THE CAR AND GET A WARNING MESSAGE THAT "STEERING ASSIST FAULT. SERVICE REQUIRED." LOST POWER STEERING, NEED A LOT OF EFFORT TO STEER WHILE DRIVE IS PARK. TURN ENGINE OFF AND TURN IT BACK ON AGAIN, POWER STEERING RESTORED, WORK NORMALLY. THEN HAPPEN AGAIN 9/23/2017 (TURN OFF AND ON ENGINE TO RESOLVE). BUT TODAY (10/16/2017), THE SAME SYMPTOM AND THIS TIME, TURN ON AND OFF ENGINE DOES NOT CLEAR THE PROBLEM. FORD DEALER SAID NEED TO PAY $2600 TO REPLACE THE STEERING RACK TO FIX THE ISSUE.

Mileage: 98,000

STEERING WHEEL BECAME HARD TO MOVE AND WHILE DRIVING IT LOCKED UP, I HAD TO USE ALL MY FORCE TO GET WHEEL TO MAKE A SLIGHT MOVEMENT. THE CAR LEFT ME STRANDED DUE TO UNABLE TO DRIVING, STEERING WHEEL IS STUCK. IT HAPPENED IN A BUSY MAIN STREET.

Mileage: 90,000

WHEN I GO TO TURN MY CAR ON THE DASH READS STEERING MALFUNCTION AND THE WHEEL WON'T TURN. ONCE I HAVE RESTARTED MY CAR THE STEERING WORKS AGAIN. THERE IS NO RECALL ON THIS AND THERE IS NO WARRANTY COVERAGE IT COST ME $197 TO GET MY CAR REPROGRAMMED SO IT WON'T HAPPEN AGAIN. SEEMS LIKE A WASTE OF MONEY JUST TO GET IT REPROGRAMMED SO I DON'T GET INTO AN ACCIDENT.

Mileage: 61,000

STEERING ASSIST MALFUNCTION WHEN STARTING THE CAR, RENDERING POWER STEERING UNUSABLE. HAPPENS RANDOMLY. PREVIOUSLY WENT AWAY WITH RESTARTING OF THE VEHICLE, BUT IS NOW PERMANENT.

Mileage: 145,000

THE POWER STEERING TO THE VEHICLE JUST WENT OUT WHILE I WAS DRIVING. I WAS ABLE TO MAKE IT HOME BUT HAVE BEEN UNABLE TO GET IT REPAIRED DUE TO WAIT TIME. DURING THIS TIME I STRUCK AN OBJECT IN THE ROAD THAT WAS A DEAD DEER BECAUSE I COULD NOT MANEUVER TO AVOID HITTING THE DEER. I WAS DRIVING THE VEHICLE ON THE HIGHWAY AT THE TIME. THE POWER STEERING ASSIST LIGHT CAME ON AFTER IT WENT OUT.

Mileage: 120,000

RECEIVED SPURIOUS STEERING ASSIST FAILURE ALARMS UNTIL IT FAILED COMPLETELY AT START UP. SEVERAL OF THESE OCCURRED WHILE DRIVING AND CAUSED THE LOSS OF POWER STEERING AND ALMOST CAUSED ACCIDENTS FOR MY DAUGHTER. THIS CAR ONLY HAS 32K MILES. TOOK TO TALLAHASSEE FORD AND WAS QUOTED $2154 TO REPAIR. AFTER NEGOTIATION, FINAL PRICE WAS STILL $1830.

Mileage: 32,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. UPON STARTING THE VEHICLE, "STEERING WHEEL FAULT" DISPLAYED ON THE INSTRUMENT PANEL AND THE POWER STEERING FAILED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO RANDY MARION FORD LINCOLN (1011 FOLGER DR, STATESVILLE, NC 28625 (704) 235-6214) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR MODULE ASSEMBLY NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

STEERING ASSIST FAILURE OCCURRED THREE TIMES-ONCE IN THE STREET, ONCE IN OUR DRIVEWAY, AND ONCE IN OUR GARAGE. IN EACH INSTANCE, FRESTARTING THE CAR RETURNED OPERATION TO NORMAL.

Mileage: 43,250

POWER STEERING FAULT VEHICLE SUFFERS FROM ELECTRONIC STEERING FAULTS AT RANDOM. THIS APPEARS TO BE A COMMON DEFECT WITH THE MODEL YEAR 2012 AND IS NOT COVERED UNDER A RECALL. WHEN STARTING THE VEHICLE FROM A STATIONARY POSITION, THE POWER STEERING WILL NOT ENGAGE. POWER CYCLING THE CAR A FEW TIMES WILL INITIALIZE THE STEERING CONTROL FOR THE TIME BEING. I HAVEN'T EXPERIENCED THE ISSUE AT SPEED AS OF YET, BUT AM CONCERNED.

Mileage: 64,000

MY 2012 FORD FOCUS SE ONLY HAS 57,000 MILES ON IT AND THE POWER STEERING HAS GONE OUT MULTIPLE TIMES. LUCKILY SO FAR IT'S ONLY GONE OUT WHILE PUTTING THE CAR IN REVERSE AND AT A LOW RATE OF SPEED BUT I'VE READ HUNDREDS OF REPORTS ONLINE ABOUT POWER STEERING SUDDENLY LOSING POWER WHILE AT HIGH RATES OF SPEED. I HAVE A 2 YEAR OLD SON AND THIS IS MY ONLY VEHICLE. THE 2012 FORD FUSION WITH THE EXACT SAME POWER STEERING SYSTEM WAS RECALLED. WHY WASN'T THE FOCUS RECALLED? WHAT WILL IT TAKE TO HAVE SOMEONE TAKE CARE OF THIS? WILL SOMEONE HAVE TO DIE FOR SOMEONE TO DO A RECALL? THE AVERAGE FIX FOR THIS PART IS $1500. AS A SINGLE MOM PLEASE TELL ME HOW I'M SUPPOSED TO AFFORD THAT AND EVEN IF I GET IT FIXED WHO'S TO SAY IT WON'T GO OUT IN ANOTHER 50,000 MILES? FORD NEEDS TO SUCK IT UP AND RECALL THIS PART BEFORE THEY HAVE A MAJOR LAWSUIT ON THEIR HANDS.

Mileage: 55,000

I HAVE TAKEN MY CAR TO FORD MULTIPLE TIMES SAYING MY STEERING FELT "TIGHT" OR I WOULD HAVE TO JERK IT BACK INTO TURNING BECAUSE IT WOULD GET "STUCK" WHILE TURNING. MY STEERING ALSO "FREEZES" IN COLD WEATHER. MY STEERING WHEEL WON'T MOVE AT ALL WHEN TEMP DROPPED BELOW 42 DEGREES. I WOULD HAVE TO WARM CAR UP TO GET IT TO UNFREEZE. MY STEERING TOTALLY STOPPED WORKING 2 NIGHTS AGO. NO LIGHT CAME ON, NO CODES, IT JUST STOPPED TURNING. LUCKILY I WAS ON MY STREET GOING 25MPH, BUT TRYING TO GET IT TO TURN INTO MY DRIVEWAY WAS VERY HARD. WHEN I CAME TO A STOP I GOT A WARNING THERE IS A STEERING FAILURE AND TO STOP SAFELY. I NOW HAVE A CAR IN MY DRIVEWAY THAT I CAN'T MOVE BECAUSE STEERING WON'T MOVE. I HAVE TO GO TO FORD AGAIN AND SEE WHAT THEY SAW, THEN HAVE IT TOWED THERE. I HAVE HEARD IT IS $1200 TO FIX. I DON'T HAVE THAT KIND OF MONEY. I AM ON SSDI, AND ONLY CAN WORK PT. I CAN'T SELL IT BECAUSE OF NEGATIVE EQUITY, AND NO GAP INSURANCE. FORD, PLEASE RECALL THIS! SOMEONE IS GOING TO DIE. I USE HIGHWAY EVERY DAY, AND I COULD'VE SERIOULSY HURT STRANGERS. THIS IS THE WORST THING THAT CAN HAPPEN TO A CAR.

Mileage: 107,000

I OWN A 2012 FORD FOCUS. WHILE DRIVING AT VARYING SPEEDS, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN LEFT OR RIGHT. I HAVE TAKEN IT IN TO A FORD DEALERSHIP FOR DIAGNOSTICS THIS PAST WEEK, HOWEVER, THEY SIMPLY BLEW ME OFF, STATING THAT THERE WAS RECALL FOR THE PROBLEM. I TOOK THE VEHICLE TO MY PRIVATE MECHANIC YESTERDAY AND HIS DIAGNOSIS WAS THAT THE ELECTRONIC EPAS MODULE WITHIN THE POWER STEERING SYSTEM FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000 MILES. I HAVE HAD THE FOUR TIRES REPLACED ALSO YESTERDAY AND I GOT MERELY SOME RELIEF FROM THE STIFF STEERING WHEEL WHEN DRIVING FAST, AS OPPOSED TO WHEN I DRIVE SLOWLY. IN FACT, THE STEERING STIFFENS COMPLETELY WHEN MOVING THE VEHICLE FROM A PARKED POSITION.

Mileage: 66,000

I STARTED THE ENGINE OF MY FORD FOCUS AND A WARNING LIGHT CAME ON THAT SAID STEERING ASSIST MALFUNCTION. AT THIS TIME, I NOTICED THAT MY STEERING WHEEL WOULD NOT TURN. MY CAR WAS IN PARK. I THEN TRIED PUTTING MY CAR IN REVERSE AND TURNING THE WHEEL. IT ALSO WOULD NOT TURN. I THEN PUT MY CAR BACK IN DRIVE AND RETURNED TO MY PARKING SPACE. I SHUT THE CAR OFF. A BIT LATER ON, I RESTARTED THE ENGINE TO SEE IF THE PROBLEM WOULD REOCCUR. NO WARNING LIGHT CAME ON AND I WAS ABLE TO TURN THE WHEEL JUST FINE. I HAD THE CAR TOWED TO A FORD DEALERSHIP BECAUSE I WAS AFRAID TO DRIVE IT. THE MECHANIC AT THE DEALERSHIP INFORMED ME THAT THE SAME EVENT OCCURRED FOR HIM ONE TIME, BUT THEN NEVER AGAIN. HE ALSO WAS UNABLE TO FIND ANYTHING WRONG WITH THE STEERING DURING HIS INVESTIGATION OF IT. I WOULD LIKE THIS MATTER LOOKED INTO BECAUSE IT IS A SAFETY ISSUE. ALSO, THERE MUST BE A MALFUNCTION SOMEWHERE IN THE STEERING FOR THIS TO HAPPEN.

Mileage: 94,000

I WAS DRIVING TO WORK WHEN MY STEERING ASSIST FAULT LIGHT CAME ON ALL OF A SUDDEN I HAD NO CONTROL OF MY STEERING IN MY CAR LUCKILY I WAS ABLE TO RUN OFF THE GRASSY PART OF THE ROAD TO STOP. I HAVE BEEN READING OTHER COMPLAINTS ABOUT FAULTY POWER STEERING PROBLEMS IN 2012 FORD FOCUS. I'M THANKFUL I WAS ABLE TO STOP MY CAR SAFELY BUT SOMEONE ELSE MAY NOT BE SO LUCKY. PLEASE RECALL THIS PROBLEM BEFORE MORE PEOPLE LOSE THEIR LIFE'S OVER SOMETHING CAN NEEDS TO BE FIXED CAUSE THERE IS A PROBLEM HERE.

Mileage: 117,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN LEFT OR RIGHT. IN ADDITION, WHEN THE FAILURE BEGAN APPROXIMATELY ONE YEAR AGO, IT COULD BE CORRECTED BY RESTARTING THE VEHICLE. THE CONTACT STATED THAT THE FAILURE HAS BECOME PROGRESSIVELY WORSE AND THE VEHICLE EXHIBITED A COMPLETE LOSS OF POWER STEERING ABILITY WHILE DRIVING VARIOUS SPEEDS. PHIL LONG FORD IN COLORADO SPRINGS, COLORADO DIAGNOSED THAT THE ELECTRONIC EPAS MODULE WITHIN THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

Mileage: 82,000

STEERING ASSIST MALFUNCTION, CAN'T TURN THE STEERING WHEEL.

Mileage: 130,000

NO POWER STEERING. CONSTANT "STEERING ASSIST FAULT. SERVICE REQUIRED" MESSAGE

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING MALFUNCTION WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED MORE WHILE DRIVING AT A LOWER SPEED. THE CONTACT STATED THAT MORE FORCE WAS NEEDED TO CONTROL THE VEHICLE. THE LOCAL DEALER WAS CONTACTED (LEGACY FORD, 27225 SOUTHWEST FWY, ROSENBERG, TX, 77471, 281-342-5611) AND ADVISED THE CONTACT TO BRING IN THE VEHICLE. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

WHEN I BOUGHT THE CAR IN SEPTEMBER, 2015, WITHIN THE FIRST WEEK I FIRST SAW THE "STEERING ASSIST FAULT - SERVICE REQUIRED" MESSAGE WHEN I STARTED MY CAR. TURNING THE CAR OFF, THEN BACK ON AGAIN, REMOVED THE MESSAGE, AND POWER STEERING WORKED FINE. I WOULD GET THIS MESSAGE ONCE OR TWICE A MONTH, ONLY WHEN STARTING THE CAR, AND NEVER WHILE DRIVING. TURNING THE CAR OFF THEN ON AGAIN ALWAYS RESOLVED THE ISSUE. I MENTIONED IT TO THE DEALER WHEN I BROUGHT IT IN FOR ITS FIRST OIL CHANGE. THEY SAID THEY DIDN'T HAVE THE STAFF AVAILABLE ON THE WEEKEND TO FIX IT, THAT I'D NEED TO MAKE AN APPOINTMENT DURING THE WEEK TO HAVE IT LOOKED AT. BUT THE FACT THAT IT WAS ONLY HAPPENING OCCASIONALLY, IT WAS DRIVING OK AND THE ISSUE WAS RESOLVED WHEN RESTARTING THE CAR, I WAS TOLD IT WASN'T URGENT AND THE NEXT TIME I BROUGHT IT IN FOR SERVICE THEY WOULD LOOK AT IT. SO IN JANUARY, 2016, WHEN I BROUGHT IT IN FOR SERVICE AND I MENTIONED THE ISSUE, THEY LOOKED FOR THE ERROR CODE BUT COULDN'T SEE IT, SO THERE WAS NOTHING TO FIX. I KEPT GETTING THE STEERING ASSIST FAULT MESSAGE ABOUT ONCE OR TWICE A MONTH, ONLY WHEN STARTING THE CAR, AND IT WOULD RESOLVE WHEN RESTARTING THE CAR. IN AUGUST 2017 I BROUGHT MY CAR TO FIRESTONE FOR INSPECTION, AND I MENTIONED IT THEN. THEY LOOKED FOR THE MESSAGE BUT COULD NOT SEE THE ERROR CODE, SO THERE WAS NOTHING TO FIX. 2 WEEKS LATER, SEPTEMBER 2017, I STARTED THE CAR, GOT THE MESSAGE, TURNED THE CAR OFF AND ON, AND GOT THE MESSAGE AGAIN. I TRIED RESTARTING MY CAR 6-7 TIMES, STILL NO POWER STEERING. I DROVE A LITTLE, STOPPED, TURNED IT OFF AND ON AGAIN, STILL NO POWER STEERING. THE DEALER SAYS IT NEEDS THE STEERING GEAR REPLACED, AND WILL COST $1700.00.

Mileage: 99,000

ON JULY 13, 2017 MY SISTER AND I WERE ON VACATION AND I PULLED IN TO FILL UP WITH GAS. GOT THE GAS, STARTED THE CAR AND A MESSAGE CAME UP STEERING ASSIST MALFUNCTION -SEE TECHNICIAN. TRIED TO DRIVE THE THE CAR AND IT WOULD NOT STEER. NO PREVIOUS WARNING AT ALL. CAR WAS STEERING GREAT UNTIL THEN. HAD TO HAVE IT TOWED. WAS IN A SMALL TOWN IN PA. WITHOUT A FORD DEALER. NEAREST FORD DEALER WAS HALF HR AWAY AND COULDN'T LOOK AT IT FOR SEVERAL DAYS. WE WERE 5 1/2 HRS FROM OUR HOME. HAD TO CALL MY SON AND BROTHER TO COME AND TOW US HOME. IT SCARES ME TO DEATH TO THINK WHAT WOULD HAVE HAPPENED HAD I BEEN DRIVING ON THE HIGHWAY. TOOK IT TO MY DEALER AND THEY SAID IT WAS THE STEERING RACK AND MODULE ASSEMBLY. WANTED TO CHARGE ME $2300.00 BUT I COMPLAINED AND THEY FINALLY CHARGED ME $1900.00. CALLED FORD BUT GOT NO WHERE WITH THEM. SAID IT WAS A CUSTOMER BILL. DOES SOMEONE HAVE TO DIE BEFORE FORD RECALLS THIS PROBLEM.

Mileage: 46,210

MY POWER ASSIST STEERING FAULT LIGHT CAME ON A COUPLE DIFFERENT TIMES AND THE STEERING BECAME EXTREMELY DIFFICULT TO CONTROL. I HAD TO RESTART MY VEHICLE TO FIX THE PROBLEM. TOOK THE CAR INTO THE DEALER SHIP AND WAS TOLD THE STEERING GEAR WOULD NEED TO BE REPLACED FOR $1850. THE CAR ONLY HAS 77,000 MILES ON IT. A REPAIR LIKE THIS SHOULD NOT BE NECESSARY. I DID SOME RESEARCH AND REALIZED THIS IS A VERY COMMON SAFETY HAZARD MANY PEOPLE ARE HAVING WITH THE FORD FOCUS. I ALSO FOUND OUT FORD HAS RECALLED SEVERAL SIMILAR MAKES AND MODELS FOR THE SAME PROBLEM BUT NOT THE FORD FOCUS. THIS IS A MAJOR SAFETY HAZARD. I WAS LUCKY IT ONLY HAPPENED IN MY DRIVEWAY AND NOT WHILE DRIVING ON THE ROAD. THE CONSUMER SHOULD NOT HAVE TO PAY FOR A MANUFACTURING DEFECT. FORD NEEDS TO OWN UP TO THE PROBLEM AND ISSUE A RECALL FOR ALL VEHICLES BEFORE SOMEONE GETS SERIOUSLY HURT BY THIS. MY CAR IS NOW OUT OF COMMISSION BECAUSE I CANNOT AFFORD THE STEERING GEAR TO BE REPLACED AND I AM TO SCARED TO DRIVE IT. AT THIS POINT I HAVE NOT IDEA WHAT I AM GOING TO DO.

Mileage: 77,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, A WARNING MESSAGE "STEERING ASSIST MALFUNCTION" SUDDENLY DISPLAYED AND THE STEERING WHEEL COULD NOT BE TURNED. THE VEHICLE WAS TOWED TO THE DEALER (AUTO FORD IN HAVERHALL, MA) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR AND STEERING RACK AND PINION WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

I HAVE A 2012 FORD FOCUS THAT WITHOUT WARNING LOST ALL STEERING CONTROL, I HAVE CONTACTED FORD, WHO BASICALLY TOLD ME IT'S MY PROBLEM. LUCKILY, WE WERE NOT DRIVING AT THE TIME BUT THIS IS NOT AN ISOLATED INCIDENT AND SEEMS TO BE A COMMON ISSUE. MY QUESTION TO YOU IS WHAT IF THIS HAD HAPPENED ON THE INTERSTATE GOING 70MPH? HOW IS THIS SAFE FOR MYSELF OR ANYONE ELSE ON THE ROAD NEAR ME? WHY IS FORD NOT BEING HELD ACCOUNTABLE FOR THIS PROBLEM? IS IT BECAUSE PEOPLE HAVEN'T BEEN KILLED YET? THERE WAS NO WARNING, NO WAY OF KNOWING THAT THE STEERING WAS FAILING, ONE DAY IT'S FINE AND THE NEXT DAY IT WAS GONE. I DO NOT UNDERSTAND WHY THIS HAS NOT BEEN SUBJECTED TO A RECALL AS OF YET?

Mileage: 117,169

THE ELECTRICAL POWER STEERING MALFUNCTION LIGHT WILL ILLUMINATE, WHEN THIS HAPPENS THIS IS A SUDDEN COMPLETE LOSS OF POWER STEERING MAKING IT IMPOSSIBLE TO STEER VEHICLE. THIS OCCURRED WHEN THE VEHICLE WAS IN PARK STATIONARY AND ALSO WHILE IN DRIVE MOVING. IT OCCASIONALLY WOULD HAPPEN. AFTER THE THIRD OR FOURTH TIME, THE MALFUNCTION LIGHT REMAINED ILLUMINATED AND POWER STEERING LOSS REMAINED DESPITE TRY TO RESTART CAR, THIS FINAL TIME IT DID NOT SHUT OFF PROBLEM. TOOK VEHICLE INTO FORD WHERE I HAD TO PAY FOR A COMPLETE NEW STEERING RACK AND CBM. COST $2,000 AT FORD DEALERSHIP.

Mileage: 94,000

WHILE DRIVING ON THE HIGHWAY ON 9/8/2017, MY POWER STEERING GAVE OUT, NO WARNING AND EXTREMELY DANGEROUS. MY STEERING WHEEL BECAME EXTREMELY HARD AND IT MADE IT EXTREMELY DIFFICULT TO CONTROL THE CAR.

Mileage: 111,000

I STARTED MY CAR IN THE DRIVEWAY AND I WAS ALERTED TO THE MESSAGE "STEERING ASSIST FAULT, SERVICE REQUIRED" AND I WAS UNABLE TO STEER MY CAR OUT OF THE DRIVEWAY, IT WAS VERY HARD TO MOVE THE STEERING WHEEL, TOTALLY UNSAFE TO DRIVE. MY CAR IS OUT OF WARRANTY NOW. I'LL HAVE TO PAY A HEFTY $1000-$2000 FOR THIS REPAIR. FORD SHOULD DEFINITELY RECALL THE STEERING ISSUE IN THE FORD FOCUS AS THERE HAS BEEN HUNDREDS OF COMPLAINTS. IT IS SO UNFAIR TO HAVE CUSTOMERS PAY THIS OUT OF POCKET WHEN CLEARLY IT IS A MANUFACTURING DEFECT AND NOT AT ALL CAUSED BY THE ACTIONS OF THE DRIVER. MY 2012 FORD FOCUS HAS GIVEN ME PROBLEM AFTER PROBLEM IN THE 2 YEARS I HAVE HAD IT. SO FRUSTRATED AND UNHAPPY WITH THIS CAR.

Mileage: 84,000

MY COMPLAINT INVOLVES THE POWER STEERING GEAR THAT NEEDED TO BE REPLACED IN MY 2012 FORD FOCUS. THE POWER STEERING WOULD FAIL WHILE PARKED AND DRIVING WHICH PUT ME INTO A COUPLE VERY DANGEROUS SITUATIONS WHILE DRIVING. I AM REQUESTING A RECALL BY FORD OF THE POWER STEERING GEAR.

Mileage: 86,660

THE POWER STEERING JUST QUITS WORKING AND THE STEERING WHEEL LOCKS UP WHILE DRIVE. WE HAD TO PARK THE VEHICLE BECAUSE IT JUST ISN'T SAFE TO DRIVE, WE ARE EITHER GOING TO GET INTO A HEAD ON COLLISION OR DRIVE OFF THE ROAD IF WE DRIVE IT LIKE THIS. THERE IS NO CHECK ENGINE LIGHT, AND FORD WON'T FIX IT SINCE IT IS PAST WARRANTY, WE ONLY HAVE 45,000 MILE ON THIS CAR, IT SHOULD BE SAFER THAN THIS.

Mileage: 46,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT TURNED THE VEHICLE OFF, WAITED TEN SECONDS, RESTARTED THE VEHICLE, AND IT RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO MAC HEIK FORD LINCOLN (LOCATED AT 7201 N INTERSTATE HWY 35, GEORGETOWN, TX 78628, (512) 930-3673) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS12222912. THE APPROXIMATE FAILURE MILEAGE WAS 12,225.

Mileage: 12,225

WHILST IN MOTION AND ON A CITY STREET, I COULD NO LONGER CONTROL THE STEERING WHEEL OF MY VEHICLE. IT RESISTED MY CONTROL LIKE IT HAD A MIND OF ITS OWN, AND I HAD TO USE EXTREME FORCE TO GET IT TO TURN WHERE I WANTED IT TO AND PULL OVER. SEEMED TO DRIFT EVEN WHEN GOING STRAIGHT. WARNING LIGHT THEN APPEARED ON SCREEN THAT SAID SOMETHING LIKE "STEERING ASSIST MALFUNCTION". THIS MALFUNCTION CAN OCCUR AT ANY MOMENT, AND NOTHING IN PARTICULAR SEEMED TO TRIGGER IT. UPON FURTHER RESEARCH, IT SEEMS THIS IS A PROBLEM MANY PEOPLE HAVE HAD WITH POWER STEERING AND HAS PUT MANY IN DANGER.

Mileage: 111,000

DRIVING DOWN MY PARKING GARAGE AT WORK WHEN POWER STEERING WENT OUT SUDDENLY CAUSING ME TO STRUGGLE TO CONTROL THE VEHICLE. NEARLY HIT 3 DIFFERENT CARS ATTEMPTING TO PULL INTO A SAFE PLACE TO STOP. HAD TO GET TOWED TO FORD DEALERSHIP AS IT WAS NOT WORKING. KNOWN ISSUE. *TR

Mileage: 84,000

LOSE POWER STEERING SUDDENLY AND WITHOUT WARNING WHILE IN MOTION, CAUSING INCREASED EFFORT NEEDED FOR STEERING.

Mileage: 70,000

POWER STEERING ASSIST FAULT CAME ON RIGHT AFTER STARTING VEHICLE. WAS UNABLE TO MOVE THE STEERING WHEEL. KEPT SHUTTING CAR DOWN AND RESTARTING BUT TO NO AVAIL. THE PREVIOUS DAY WHILE ON THE FREEWAY IN COMMUTER TRAFFIC DAY THE ONGOING TRANSMISSION PROBLEM THAT 2 DIFFERENT LOCAL FORD SERVICE CENTERS WORKED ON 3 SEPARATE OCCASIONS. THE 1ST TIME I WAS TOLD THEY REPLACED THE TRANSMISSION. THE FOLLOWING TIMES THEY REPLACE A COMPETENT AND RE-PROGRAMED IT. AS SOON AS I LEFT THE SERVICE CENTER I COULD TELL NOTHING WAS DONE. I CALLED THE SERVICE REP BACK AND HE SAID IT WAS "ADAPTIVE" AND I NEEDED TO ALLOW IT TIME TO ADAPT. I WAS TOLD I HAD A CRACKED MOTOR MOUNT. I TOLD HIM IT HAD TO BE CAUSED BY THE VIOLENT JERKING OF THE TRANSMISSION WHEN ACCELERATING REGARDLESS OF THE CIRCUMSTANCES. IN STOP AND GO CITY TRAFFIC I HAVE BEEN CLOSE SEVERAL TIMES TO BEING REAR ENDED BECAUSE OF ITS JERKING /HESITATION/ACCELERATION. TOW TRUCK DRIVER COULD NOT MOVE THE WHEEL. VEHICLE FINALLY TOWED TO LOCAL DEALER. MY EXTENDED WARRANTY HAS BEEN COVERING THE TRANSMISSION REPAIRS BUT WAS TOLD THE SAFETY PROBLEM ON THE STEERING WAS NOT COVERED UNDER THE WARRANTY. I'M TOLD TO FORK OVER 2K + TO FIX THE STEERING BEFORE THEY WOULD ATTEMPT SERVICING THE TRANSMISSION. FORD KNOWS THEY HAVE PROBLEMS WITH STEERING AND TRANSMISSION BUT FAIL TO CORRECT THEM. THE STEERING HAS BEEN DOCUMENTED ABOUT GOING OUT ON DRIVERS AT HIGH RATE OF SPEEDS ON THE FREEWAY. FORD IS INTENTIONALLY RISKING THE LIVES OF FOCUS OWNERS AND PASSENGERS. THIS IS A SERIOUS SAFETY ISSUE THAT FORD NEEDS TO CORRECT NOW BY IMMEDIATE RECALL. IT'S OBVIOUS THEY GAVE NO IDEA HOW TO CORRECT THE TRANSMISSION PROBLEM.

Mileage: 94,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. MIKE BASS FORD (LOCATED AT 5050 DETROIT ROAD, VILLAGE OF SHEFFIELD, OH) WAS CONTACTED AND DIAGNOSED THAT THE BATTERY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,289.

Mileage: 48,289

WHILE BACKING OUT OF OUR GARAGE I NOTICED A STRANGE NOISE WHEN I TURNED THE STEERING WHEEL. THE SAME NOISE OCCURRED WHEN I HAD TO TURN THE STEERING WHEEL TO ENTER THE GARAGE.( MAKES THE NOISE EVERY TIME YOU DRIVE IT NOW.) I HAD A LOCAL MECHANIC FRIEND CHECK IT AND HE SAID TO TAKE IT TO THE DEALER TO RUN DIAGNOSTICS AND TO DRIVE IT AS LITTLE AS POSSIBLE. THE NEAREST DEALER IS 20+ MILES AWAY. I MADE AN APPOINTMENT AND HERE IS THE DIAGNOSES: FOUND THAT THE NOISE IS INTERNAL TO THE EPAS GEAR. STEERING GEAR REPLACEMENT AND ALIGNMENT $1596.49 INSTALLED PLUS TAX. I HAD TO PAY A $95 DIAGNOSTIC FEE TO FIND THIS OUT. THE CAR HAS 61094 MILES ON IT, SO IT IS OUT OF WARRANTY AND THE FORD FOCUS HAS NOT HAD A RECALL FOR THIS PROBLEM. MANY OTHER FORD MODELS WITH THE SAME STEERING MECHANISM HAVE BEEN RECALLED, WHY NOT THIS ONE! SO NOW IT IS SITTING IN THE GARAGE WAITING ON THE PART TO COME IN SO I CAN TAKE IT BACK TO THE DEALER AND HAVE IT, HOPEFULLY FIXED TO BE SAFE. HOPING FOR A RECALL TO GET MY MONEY BACK.

Mileage: 61,070

WHILE DRIVING DOWN THE FREEWAY AT 60 MPH THE INSPECTION LIGHT CAME ON AND A MESSAGE STATING THE POWER ASSIST HAS FAULTED AND REQUIRES MAINTENANCE. WHEN I ATTEMPTED TO PULL OFF AT THE NEXT OFF RAMP THE CAR WAS EXTREMELY DIFFICULT TO MANEUVER AND I ALMOST WENT OF THE SIDE OF THE RAMP. I HAD TO STRUGGLE TO GET THE CAR HOME.

Mileage: 80,166

POWER STEERING FAILURE, UPON STARTING CAR DASH LIGHTS WARNS OF POWER STEERING FAILURE. AT FIRST WE COULD TURN CAR OFF AND RESTART CAR AND THEN IT WOULD FUNCTION. THIS WAS LAST YEAR WHEN FALL AND WINTER CAME WE HAD NO MORE PROBLEMS, AS SUMMER CAME THIS YEAR WITH HIGH HEAT IT WOULD NOT FUNCTION AT ALL NOW.

Mileage: 96,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 10 MPH, THE STEERING MALFUNCTION WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED AND THE VEHICLE BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT AN UNKNOWN LOCAL DEALER SCHEDULED A DIAGNOSTIC TEST IN THE NEXT 15 DAYS. THE CONTACT WAS CONCERNED THAT, DUE TO HER SMALL STATURE, IT WOULD BE UNSAFE TO OPERATE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT ATTEMPTED TO CONTACT FORD MOTOR COMPANY, BUT WAS UNABLE TO DO SO. THE APPROXIMATE FAILURE MILEAGE WAS 99,450.

Mileage: 99,450

TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS AN ABNORMAL NOISE AND THE STEERING SEIZED. THE CONTACT CRASHED INTO A TELEPHONE POLE. THE DRIVER'S SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE ARMS, A BROKEN NOSE, AND BLACK EYES. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 10/18/17*LJ CONSUMER STATED "I'D ONLY HAD THE CAR 3 WEEKS WHEN THE STEERING FROZE AND THE STEERING WHEEL WOULD NOT MOVE. IT WAS GOING LEFT WHEN IT HIT THE POLE." NO VIN AVAILABLE. UPDATED 10/4/18*JB

Mileage: 33,000

MY STEERING WHEEL IS LOCKING UP WHILE I AM DRIVING. I AM ON THE HIGHWAY ALMOST EVERY DAY. I HAD TO JERK IT BACK BECAUSE I WAS DRIVING INTO ANOTHER CAR IN THE OTHER LANE. I WILL TRY AND CHANGE LANES AND IT LOCKS, THEN POPS BACK TO ABLE TO STEER. SOMEONE IS GOING TO DIE FROM THIS! THIS NEEDS TO BE A RECALL! IT;S BAD ENOUGH I HAVE HAD MY TRANSMISSION REPLACED 3 TIMES IN ONE YEAR....

Mileage: 105,000

STEERING LOCKED AFTER STARTING CAR - INDICATOR LIGHT ON DASH "I" TURNED CAR OFF AND BACK ON SEVERAL TIMES FINALLY INDICATOR DISAPPEARED AND NORMAL STEERING RETURNED - LOOKED ON LINE FOR SIMILAR EVENTS AND FOUND OTHER REPORTS FOR SAME EVENTS . HAD CAR TOWED IN TO FORD DEALERSHIP THEY HAVEN'T BEEN ABLE TO REPRODUCE EVENT AND INDICATE THEY HAVE NEVER SEEN THIS BEFORE - MAJOR CONCERN THAT COULD HAPPEN WHEN VEHICLE MOVING

Mileage: 42,000

THE POWER STEERING IS CURRENTLY NOT WORKING. IT IS LIKE DRIVING A CAR WITHOUT POWER STEERING AT ALL. HAVE TO MANUALLY TURN AND MANEUVER THE CAR. IT IS ESTIMATED THAT THE WHOLE STEERING COLUMN WILL HAVE TO BE REPLACED WHICH WILL COST $1,500 WHICH SHOULD BE COVERED BY THE FORD MANUFACTURER. THE VEHICLE WAS STATIONARY WHEN THE PROBLEM WAS DETECTED BY THE COMPUTER SYSTEM IN THE CAR. CHECKED THE STEERING FLUID TO MAKE SURE THAT IT WAS NOT LOW OR LEAKING AND THIS WAS NOT THE CASE.

Mileage: 65,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A LEFT TURN INTO A PARKING LOT, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO RUSTYECK FORD LOCATED IN WICHITA, KS WHERE IT WAS DIAGNOSED THAT THE CONTROL MOTOR OF THE STEERING WHEEL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

Mileage: 80,000

POWER STEERING ASSIST FAILURE, FIRST INDICATION OF ISSUE HAPPENED TWO DAYS AGO AT APPROXIMATELY 104,000 MILES. CLEARED ITS SELF WHEN CAR WAS PUT INTO GEAR, SECOND INDICATION WAS IN DRIVE WAY AND A RESTART CLEARED PROBLEM. ISSUE HAS GOTTEN PROGRESSIVELY WORSE DAILY. I'M NOT RISKING MY FAMILY DRIVING THE CAR UNTIL I TALK TO THE DEALER. THIS IS A KNOWN SERIOUS SAFETY ISSUE AND THE BUYERS OF THIS CAR DESERVE TO BE WARNED AND COMPENSATED WITH A FIX. INNOCENT PERSONS WILL DIE FROM THIS WHILE FORD IS APPARENTLY SILENT OR WAITING ON THEIR SUPPLIER TO STEP UP. NHTSA STEP IT UP NOW!!!

Mileage: 104,000

STEERING WHEEL IS LOCKING UP AT SLOW SPEEDS. ELECTRONIC ASSISTED POWER STEERING. RECENTLY, HAD THE TRANSMISSION RECALL TAKEN CARE OF. SOON AFTER THE STEERING STARTED LOCKING UP WHEN I WOULD LEAVE A PARKING LOT AND HAS HAPPENED SEVERAL TIMES SINCE.

Mileage: 900,000

THE POWER STEERING ('EPAS' - ELECTRIC POWER-ASSISTED STEERING) SYSTEM FAILED IN MY 2012 FORD FOCUS ON 7/15/2016. THE POWER LOSS WAS INTERMITTENT AND UNEXPECTED AT FIRST, RANDOMLY SHUTTING OFF UPON VEHICLE START-UP, OR SHORTLY THEREAFTER. THE POWER STEERING EVENTUALLY EXPERIENCED FULL FAILURE ON JULY 15TH, 2016 AND REMAINS INOPERABLE TO THIS DAY, LEAVING ME TO DEAL WITH COMPLETE MANUAL STEERING ONLY. AS A RESULT OF THE FAILURE, STEERING EFFORT HAS INCREASED TREMENDOUSLY DURING STATIONARY AND LOW SPEED MANEUVERING. IT ALSO MAKES CONTROLLING THE STEERING WHEEL AND VEHICLE UNDER BUMPY ROAD CONDITIONS TROUBLESOME AT ALL SPEEDS, AS WELL AS AVOIDING LANE DRIFT AT ALL SPEEDS. THE MOST CONCERNING RESULT OF THIS POWER STEERING FAILURE IS DEALING WITH BUMPY ROAD CONDITIONS, INCLUDING POTHOLES, WHICH CAN JERK THE STEERING WHEEL FROM MY GRIP AT TIMES AND VEER THE VEHICLE INTO ANOTHER LANE, OR WORSE, AN OPPOSING LANE OF TRAFFIC. THIS HAS AT TIMES CAUSED MILD INJURY TO MY WRISTS AND OCCASIONALLY STRAIN IN MY ELBOWS WHEN DEALING WITH SUDDEN JERKS AS WELL AS THE IMMENSE EFFORT REQUIRED TO TURN THE STEERING WHEEL IN STATIONARY OR LOW-SPEED MANEUVERING SITUATIONS. I AM A HEALTHY AND PHYSICALLY FIT YOUNG MAN, & EVEN I HAVE TROUBLE DEALING WITH THE STEERING WHEEL IN THESE SITUATIONS. DUE TO THE ENORMOUS COST OF REPAIR, WHICH CAN COST UPWARDS OF $2000, I HAVE BEEN UNABLE TO AFFORD REPAIR THE STEERING, WHICH HAS BEEN INOPERABLE FOR OVER A YEAR. THE NHTSA HAS ALREADY RECALLED THE 2011-13 FORD TAURUS AND FLEX, 2011-13 LINCOLN MKS AND MKT, 2011-12 FORD FUSION AND LINCOLN MKZ, AND 2011 MERCURY MILAN FOR THE SAME EPAS STEERING FAILURE, BUT NOTHING HAS BEEN DONE FOR THE FOCUS YET. I WORRY THIS ISSUE WILL POTENTIALLY CAUSE SERIOUS INJURY OR DEATH TO ME OR MY LOVED ONES.

Mileage: 72,550

STEERING RACK FAILURE, VEHICLE IS AT 62,000 MILES. DAUGHTER LOST WHAT WE THOUGHT WAS POWER STEERING CONTROL WHILE DRIVING THRU A SOMEWHAT BUSY SUBURBAN NEIGHBORHOOD ROAD. UPON DRIVING TO A SAFE PLACE, IT WAS HARDER TO STEER THAN THE TRADITIONAL OLD SCHOOL NON-POWER STEERING CARS. WAS $1800 TO REPLACE.

Mileage: 62,000

IN JANUARY, 2017 I HAD MY 2012 FOCUS HATCHBACK CHECKED OUT FOR AN ONGOING GRINDING NOISE ONLY PRESENT WHEN TURNING. MY LOCAL MECHANIC DIAGNOSED THIS AS A FAILING RACK AND PINION WHICH NEEDED COMPLETE REPLACEMENT TO AVOID A CATASTROPHIC FAILURE WHILE DRIVING. A $1700 REPAIR FOR A MAJOR COMPONENT ON A 5 YEAR OLD CAR WITH ONLY ~40K MILES. VERY DISAPPOINTED IN FORD, CURRENTLY LOOKING AT OTHER BRANDS FOR A NEW PURCHASE.

Mileage: 40,000

POWER STEERING GEAR. MY COLLEGE STUDENT HAD THE CHECK STEERING MESSAGE. WE TOOK CAR TO DEALERSHIP. THEY EXPLAINED THAT THE STEERING GEAR NEEDED TO BE REPLACED AND IT WOULD COST $1900. THIS IS THE SAME PROBLEM WITH THEIR NEW ELECTRONIC POWER STEERING THAT RESULTED IN RECALLS ON THE FUSION, TAURUS, AND MLZS BUT THE FOCUS IS NOT RECALLED. I DECLINED THE REPAIR AND TOOK IT A LOCAL SHOP I USE. THEY TOLD ME THAT THEY CAN'T GET THE PART BECAUSE......FORD IS PURCHASING EVERY LAST ONE. THERE IS A 2-3 MONTH WAIT FOR THE BACKORDER. THEY ALSO TOLD THAT THE PART COMES WITH A 15% SURCHARGE SO ANY SAVING THAT I WOULD GET NOT SERVICING AT THE FORD DEALERSHIP WOULD BE LOST AS THEIR PRICE WAS ALSO $1900. I DID CALL IN MY COMPLAINT TO FORD CUSTOMER SERVICE AND HAVE A CASE NUMBER WHICH I HAVE YET TO RECEIVE ANY RESPONSE, THAT WAS 48 HOURS AGO. THE REPAIR IS APPROXIMATELY 40% OF THE NET VALUE OF THE CAR. FOR A PROBLEM THAT NHTSA DINGED THEM ON FOR THE SAME SYSTEM IN OTHER MODELS. THIS IS WRONG. AS AN OWNER OF AN F150, LINCOLN TOWN CAR, AND THE FOCUS AND A LOYAL FORD MOTOR COMPANY CUSTOMER, I AM QUESTIONING MY DECISION MAKING!!!

Mileage: 60,000

AFTER STARTING THE FOCUS I WOULD GET A POWER STEERING FAULT ALARM. TURNING THE CAR OFF AND ON WOULD FIX THE ISSUE. NOW IT STAYS OFF NO MATTER WHAT. THIS MAKES MANEUVERING EXTREMELY HARD AND DANGEROUS.

Mileage: 40,000

ON WAY TO LOCAL STORE POWER STEERING WENT OUT. HAVING TO STEER WITH MUCH EFFORT. STOPPED AND TRIED TO TURN IGNITION OFF SEVERAL TIMES AND RESTART, BUT DID NOT WORK. IT INITIALLY WENT OUT WHILE IN MOTION ON WAY TO STORE AFTER ACCELERATING FROM STOP SIGN. NOTICED IT WHEN I HAD TO MAKE A RIGHT TURN AT NEXT CORNER. AND PANEL WARNING LIGHT CAME ON.

Mileage: 110,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 75 MPH, THE POWER ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (AUTOMAX FORD 3301 E. CENTRAL TEXAS EXPY, KILLEEN, TX, 76543) WHERE IT WAS DIAGNOSED; HOWEVER, THE CONTACT WAS NOT CLEAR ON THE DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

Mileage: 150,000

MY DAUGHTER WAS DRIVING OUR 2012 FORD FOCUS ON THE FREEWAY (WITH MY 2 YEAR OLD GRANDDAUGHTER IN THE CAR) AT 65 MPH WHEN SHE HAD A COMPLETE LOSS OF POWER STEERING. A MESSAGE APPEARED "STEERING ASSIST FAULT - SERVICE REQUIRED"... NO WARNING, THIS MESSAGED JUST POPPED UP AT TIME OF FAILURE. MY DAUGHTER STRUGGLED TO GET THE CAR OFF THE ROAD AND CALLED ME - REFUSING TO DRIVE THE CAR FOR FEAR OF ENDANGERING HER OR HER DAUGHTER. I HAD TO COME GET HER.... I DROVE THE CAR HOME - ALLTHOUGH THERE HAS NOT BEEN A PROBLEM WITH THE CAR IN THE 2 TIMES I HAVE DRIVEN IT. MY DAUGHTER WILL NOT DRIVE IT AGAIN. I HAVE READ THAT THERE HAVE BEEN SEVERAL HUNDRED OTHERS REPORTING THIS SAME PROBLEM - INCLUDING A REPORT IN THE NY TIMES. DOES SOMEBODY TO DIE BEFORE THERE IS A RECALL? THE CAR HAS 75,000 MILES ON IT.

Mileage: 75,000

I PURCHASED THIS CAR USED IN 2016 FOR MY 16 YR OLD DAUGHTER. IN THE MONTH OF JUNE 2017 THE POWER STEERING WOULD INTERMITTENTLY GO OUT AND MAKE IT EXTREMELY DIFFICULT TO TURN. ON JULY 11, THE POWER STEERING COMPLETELY FAILED AND I TOOK IT TO A LOCAL FORD DEALERSHIP IN CHESTERFIELD, MO. THE DEALERSHIP COMMUNICATED TO ME THAT THEY WERE NOT AWARE OF POWER STEERING ISSUES WITH THIS CARE WHICH IS QUITE DISAPPOINTING SINCE THERE IS SIGNIFICANT CONTENT ON THE INTERNET FOR THIS ISSUE. THE DIAGNOSIS IS FAULTY POWER STEERING ASSEMBLY AND WILL COST ME $2200 TO FIX. I AM DISAPPOINTED FORD IS NOT TAKING THIS ISSUE MORE SERIOUSLY. I AM LUCKY MY DAUGHTER WAS NOT INVOLVED IN AN ACCIDENT.

Mileage: 90,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 55 MPH, THE STEERING FAILED AND THE STEERING ASSIST MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SPRADLEY FORD (LOCATED AT 2828 U.S. 50 PUEBLO, CO 81088 719-545-0192) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 60,258.

Mileage: 60,258

WHILE DRIVING AND MAKING A LEFT TURN IN FRONT OF ONCOMING TRAFFIC THE POWER STEERING WENT OUT MAKING IT EXTREMELY DIFFICULT TO STEER.

Mileage: 60,015

FOR THE LAST 2 YEARS THIS CAR STOPS STEERING AND HAS AN ERROR MESSAGE THAT READS STEERING ASSIST FAULT SERVICE REQUIRED. THE CAR STOPS STEERING WHEN IN MOTION AND WHEN PARKED AND FIRST STARTED. THE STEERING WHEEL IS CLOSE TO IMPOSSIBLE TO TURN WHEN THIS OCCURS AND IS VERY DANGEROUS ESPECIALLY WHEN THIS HAPPENS IN MOTION. I HAVE HAD IT IN FOR SERVICE AT LEAST 6 TIMES REGARDING THIS ISSUE AND FORD WILL MOTOR CORP IS CLOSING MY CASE WITH NO RESOLVE. THIS IS RECALLED ON THE FUSION FROM THE SAME YEAR FOR THE SAME MALFUNCTION. I FEEL UNSAFE DRIVING THIS VEHICLE. IT NOW OCCURS DAILY. I ALSO STILL HAVE EXTENDED WARRANTY AND THAT DOES NOT COVER THIS ISSUE APPARENTLY.

Mileage: 63,000

POWER STEERING CUTS OUT WHILE VEHICLE IS ON. STEERING BECOMES ALMOST IMPOSSIBLE. SO FAR, IT HAS ONLY HAPPENED WHILE STOPPED. CONCERNED IT COULD HAPPEN WHILE MOVING.

Mileage: 70,000

I DON'T KNOW IF MY FORD FOCUS 2012 IS INCLUDED IN THE TAMARA AIRBAG RECALL OR NOT. MY CLUTCH HAS BEEN REPLACED SEVERAL TIMES DUE TO SUDDEN ACCELERATION WHEN STOPPED OR SLOWING DOWN.: IT'S THE POWERSHIFT TRANSMISSION. MY DOOR LATCHES WERE REPLACED PER FORD RECALL. NEW REAR ENGINE MAIN SEAL REPLACED 7/12/17. VEHICLE HAS ONLY 32,746 MILES ON IT. TIRES ALREADY HAD TO BE REPLACED.

Mileage: 3,543

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V340000 (STEERING) AND 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT EXPERIENCED A STEERING FAILURE WHILE DRIVING 45 MPH, IN WHICH THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE POWER STEERING FAILED AND THE STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FLUID NEEDED TO BE FLUSHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

WHILE OUT OF TOWN AND ATTEMPTING TO REVERSE MY VEHICLE IN A PARKING LOT, MY POWER STEERING STOPPED WORKING AND MY STEERING WHEEL LOCKED UP. I WAS UNABLE TO MOVE THE STEERING WHEEL AND GOT A MESSAGE SAYING "STEERING ASSIST FAULT. SERVICE REQUIRED". FORTUNATELY, I WAS ABLE TO TURN OFF MY VEHICLE AND RESTART IT WITHOUT THE ERROR MESSAGE COMING BACK. WHILE DRIVING HOME ON THE HIGHWAY THAT NIGHT, I FELT THE CAR WAS HAVING DIFFICULTIES WHILE IDLING, FELT IT WAS ABOUT TO STALL SEVERAL TIMES AND WAS EXTREMELY FEARFUL THAT THE STEERING WOULD GO OUT SUDDENLY AGAIN. I TOOK MY VEHICLE INTO FORD THE NEXT DAY AND LEARNED THAT THE STEERING SYSTEM NEEDED REPLACED. THE SERVICE MANAGER SAID IT WAS COMPLETELY UNSAFE TO DRIVE HOME BEFORE A MORE THAN $1,700 REPAIR AND SAID THE STEERING COULD GO OUT AT ANYTIME. DUE TO SEVERAL OTHER RECALLS AND ISSUES WITH MY TRANSMISSION AND OTHER ELECTRICAL COMPONENTS OVER THE PAST FIVE YEARS, I CONTACTED THE CORPORATE FORD CUSTOMER SERVICE AND ASKED FOR A SOLUTION. THEY REFUSED TO ASSIST ME WITH ANY TYPE OF DISCOUNT OR FINANCIAL ASSISTANCE FOR THE $1,200 PART THAT SHOULD NOT BE SUDDENLY GOING OUT IN A FIVE YEAR OLD VEHICLE. THEY ALSO REFUSED TO TAKE ANY OWNERSHIP OVER THE MANY, MANY RECALLS ON MY VEHICLE AND MY FEARS REGARDING THE SAFETY OF THE VEHICLE. DUE TO THE OTHER RECALLS THAT FORD HAS HAD OVER STEERING CONCERNS IN RECENT YEARS, I AM EXTREMELY SCARED THAT MY CAR IS UNSAFE EVEN AFTER THE REPAIR DUE TO SEVERAL KNOWN PROBLEMS IN CARS AND PARTS THAT FORD MAKES.

Mileage: 83,340

MY CAR HAD ABSOLUTELY NO WARNING SIGNS OF ANY STEERING ISSUES. I DROVE TO THE TANNING BED WITH NO PROBLEM AND WHEN I CAME OUT AND STARTED MY CAR THE "SERVICE ALERT" CAME UP SAYING "STEERING ASSIST FAULT SERVICE REQUIRED." MY CAR HAD BEEN STATIONARY FOR MAYBE 20 MINUTES. I TRIED BACKING OUT OF MY PARKING SPOT AND IT WAS EXTREMELY DIFFICULT TO TURN THE WHEEL. I WAS ABLE TO DRIVE HOME- MY ARMS WERE VERY SORE BY THE TIME I PULLED IN THE DRIVEWAY. I CALLED FORD THIS MORNING TO INQUIRE ABOUT THIS ISSUE AND WAS ADVISED IT SOUNDS LIKE A LEAK IN MY STEERING SYSTEM BUT THE CAR IS SAFE TO DRIVE. MY BIGGEST CONCERN, ASIDE FROM HOW MUCH THIS IS GOING TO COST ME, IS THAT THEY SAID IT WAS SAFE TO DRIVE?! IF SOMEONE OR SOMETHING WERE TO PULL OUT IN FRONT OF ME OR I NEEDED TO SWERVE OUT OF THE WAY FOR ANY REASON IT WOULD LITERALLY BE IMPOSSIBLE TO DO SO.

Mileage: 100,407

I LOST POWER STEERING WITHOUT WARNING WHILE DRIVING MY SON TO SON TO SCHOOL. YOU CAN STILL STEER THE CAR BUT BARELY AND I AM A 200LB MAINTENANCE MAN. BROUGHT IT TO THE FORD DEALER AND IT IS GOING TO COSTS 1700 TO FIX. I HAVE READ MANY OTHER 2012 FOCUS OWNERS HAVE HAD THE SAME PROBLEM. VERY SURPRISED IT IS NOT COVERED UNDER A SAFETY RECALL AS IT HAPPENS WITHOUT WARNING AND MAKES MANEUVERING THE CAR ALMOST IMPOSSIBLE.

Mileage: 65,000

I'VE HAD MY FORD FOCUS FOR 6 MONTHS. I'VE EXPERIENCED RECALLS ON THE TRANSMISSION WHICH I HAVE FIXED. NOW MY STEERING ASSIST FAULT LIGHT IS ON AND MY POWER STEERING WENT OUT COMPLETELY WHILE TURNING INTO MY DRIVEWAY. THIS IS A MAJOR ISSUE. I HAVE NOTICED THAT OTHER PEOPLE HAVE THE SAME ISSUE AND MANY PEOPLE HAVE BEEN IN HORRIBLE ACCIDENTS. WHAT IF THIS WAS TO HAPPEN TO ME AND MY CHILDREN? IT WOULDN'T JUST AFFECT OUR LIVES BUT ALSO OUR LOVED ONES. I WOULD LOVE TO KNOW IF THERE IS A RECALL ON THIS OR THERE IS AN ABILITY TO GET MY MONEY BACK ON THE CAR.

WHILE STATIONARY, THE STEERING POWER ASSIST FAILURE WARNING LIGHT CAME ON AND THE CAR WAS ALMOST IMPOSSIBLE TO PULL OUT OF THE DRIVEWAY. THIS IS THE SECOND TIME THIS HAS OCCURRED.

Mileage: 95,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ABILITY SEIZED AND THE POWER STEERING ASSIST MESSAGE REMAINED ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC (JOE MILLER MODERN GARAGE IN MANKATO, MINNESOTA) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED AND NEEDED REPLACEMENT. THE FAILURE OCCURRED ON MAY 13, 2017, BUT WENT AWAY AFTER TURNING THE VEHICLE ON AND OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

VEHICLE LOOSES STEERING ASSIST WHEN BACKING UP OR MOVING FORWARD (INTERMITTENT PROBLEM). VEHICLE HAS ONLY 35,000 MILES. CONCERNED ABOUT SAFETY AND LACK OF STEERING BACK UP SYSTEM. TOOK VEHICLE TO DEALER AND THEY CHARGED US $2,000 TO REPLACE THE ELECTRIC STEERING GEAR. MANY OWNERS OF THIS MODEL/YEAR VEHICLE ARE EXPERIENCING SAME COMPLAINT AND ARE CONCERNED ABOUT POTENTIAL SAFETY AND EXPOSURE TO ACCIDENTS.

Mileage: 35,000

I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 70 MPH AND THE STEERING ASSISTANCE MALFUNCTION MESSAGE SUDDENLY SHOWED UP ON THE DISPLAY AND THE STEERING WHEEL BECAME EXTREMELY TIGHT TO TURN. RESTARTING THE CAR DID NOT FIX THE ISSUE.

Mileage: 80,000

MY CAR WAS PARKED. WHEN I TRIED STARTING IT UP. THE WHEEL LOCKED AND I RECEIVED A MESSAGE THAT STATED "STEERING ASSIST FAULT, SERVICE REQUIRED". I TRIED TO RESTART THE CAR MANY TIME AND THE MESSAGE CONTINUED TO APPEAR,

Mileage: 108,000

THE STEERING WHEEL LOCKS UP AND WON'T TURN THIS HAS HAPPENED WHILE DRIVING AND WHEN I JUST START THE CAR. I CAN PUT MY KEY IN THE IGNITION AND ALL THE LIGHTS, RADIO, AND CHIME WORKS, BUT THE CAR WON'T START. I HAD IT CHECKED WHEN I GOT IT STARTED AND THE BATTERY WAS FINE AND THE ALTENATOR WAS FINE AND SO WAS MY STARTER. I HAVE BEEN HAVING PROBLEMS WITH MY CAR FOR THE PAST 4 YEARS PLEASE HELP.

Mileage: 1,473,641

THERE WAS A POWER STEERING FAILURE WHEN BACKING OUT OF PARKING SPOT. DEALER INDICATED THAT THERE IS A POWER STEERING ISSUE THAT COULD IMPACT SAFETY (STRANDING THE VEHICLE IN PARKING LOTS OR LOSS OF CONTROL AT SPEED).

Mileage: 6,700

THERE WAS A POWER STEERING FAILURE WHEN BACKING OUT OF PARKING SPOT. DEALER INDICATED THAT THERE IS A POWER STEERING ISSUE THAT COULD IMPACT SAFETY (STRANDING THE VEHICLE IN PARKING LOTS OR LOSS OF CONTROL AT SPEED).

Mileage: 67,000

THERE WAS A POWER STEERING FAILURE WHEN BACKING OUT OF PARKING SPOT. I WAS UNABLE TO TURN THE WHEEL, RESULTING IN BLOCKED TRAFFIC, AND DISRUPTION TO OTHER DRIVERS IN THE PARKING LOT. MANAGED TO DRIVE CAR (IN STRAIGHT LINE, BACK TO EARLIER PARKING SPACE). DEALER INDICATED THAT THERE IS A POWER STEERING ISSUE THAT COULD IMPACT SAFETY (STRANDING THE VEHICLE IN PARKING LOTS OR LOSS OF CONTROL AT SPEED).

Mileage: 67,000

ELECTICAL POWER STERRING MALFUNCTION. POWER STERRING FAILED WHILE DRIVING ON HIGHWAY. WAS ABLE TO STOP. BUT COULDN'T TURN STERRING WHEEL.

CAR GIVES A CODE THAT STEERING ASSIST HAS FAILED WHEN STARTING CAR. SOMETIMES WOULD RESET IF KEY TURNED OFF AND TURNED BACK ON. THIS STARTED WHILE UNDER WARRANTY BUT FORD'S TECHS CLAIMED THERE WAS NO PROBLEM, DESPITE TECHNICAL SERVICE BULLETINS ON THE PROBLEM. CAR WILL START, BUT WON'T STEER. PROBLEM WAS BROUGHT TO ATTENTION OF FORD DEALER WHEN CAR WAS STILL UNDER WARRANTY, BUT THEY HAVE IGNORED THE PROBLEM.

Mileage: 100,100

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, IT FAILED TO START AND THE KEY WAS NOT RECOGNIZED IN THE IGNITION. ALSO, THE 6 SPEED AUTOMATIC TRANSMISSION FAILED TO SHIFT APPROPRIATELY AND THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON DUE TO THE FAILURE. THERE WAS ALSO A SUDDEN LOSS OF EPS AND THE STEERING ASSIST FAULT WARNING INDICATOR FLASHED. THE VEHICLE BECAME DIFFICULT TO STEER INTERMITTENTLY. THE DEALER (DAVE KNAPP FORD LINCOLN, 500 WAGNER AVE, GREENVILLE, OH 45331, (800) 717-3673) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND TWO MANUFACTURER SERVICE CAMPAIGNS (TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL - 14M01, TRANSMISSION CONTROL MODULE EXTENDED COVERAGE). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/03/17*LJ

Mileage: 60,000

POWER STEERING FAILURE AT 83,320 MI. IT FAILED WHILE STARTING THE CAR. THE POWER STEERING FAILURE LIGHT/WARNING CAME ON.

Mileage: 83,320

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER ASSIST INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE DEALER DIAGNOSED THAT THE STEERING RACK FAILED. THE VEHICLE WAS REPAIRED AND THE STEERING RACK WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,000.

Mileage: 59,000

ON APRIL 22 , 2017 WHILE MY DAUGHTER AND HER 5 YEARS OLD CHILD WAS DRIVING FROM A CHEERLEADER MEET IN MARYLAND TO STERLING VIRGINIA, SHE STOPPED TO RETRIEVED A SNACK PACK OUT OF THE TRUNK, WHEN SHE GOT BACK IN AND STARTED THE VEHICLE THE VEHICLE STEERING SEIZED UP AND THE LIGHT CAME ON SHE WAS LUCKILY ABLE TO MANEUVER THE VEHICLE BACK TO STERLING VA GOONS DEALERSHIP . THE VEHICLE AS BEEN AT THE DEALERSHIP FOR 25 DAYS; FORD MOTOR CO OFFERED AN X-PIN TO PURCHASE A NEW VEHICLE WHICH THEY TRIED TO INTIMIDATE MY DAUGHTER INTO BUYING. THE VEHICLE IS IN MY NAME AND I HAVE SINCE RETIRED AND LIVE IN FL . THE VEHICLE IS AT KOONS FORD VERY ARROGANT BUNCH AND TODAY I RECEIVED A CALL THAT THEY WANTED THEIR LOANER BACK AND THAT FOR ME TO MAKE A DECISION RIGHT AWAY AND AUTHORIZED THE PAYMENTS FOR REPAIR HE DID NOT OFFER ANY COUPONS OR BREAKDOWN OF THE SAME. I TOLD HIM TO CALL ME BACK AND THAT'S WHERE IT IS NOW. FORD KNOW VERY WELL THAT THERE IS A PROBLEM WITH THE VEHICLE STEERING SYSTEM AND ARE PLAYING GAMES WITH PEOPLE LIVES. PLEASE ADDRESS MY NAME IS [XXX] THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 32,000

WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST MALFUNCTION INDICATOR LIGHT WAS ILLUMINATED. THE STEERING WHEEL SEIZED AND WAS UNABLE TO BE MANEUVERED. ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED, THE VEHICLE WAS DRIVEABLE. HOWEVER, THIS HAS BEEN AN ONGOING REOCCURRENCE. EACH TIME THE VEHICLE IS SHUT OFF AND RESTARTED IT SEEMS TO BE RESOLVED AND DRIVEABLE. VEHICLE WAS TAKEN TO MECHANIC, NO ISSUES COULD BE DIAGNOSED AT THAT TIME. OWNER CALLED TO CHECK FOR ANY OPEN RECALLS UNDER VEHICLE VIN SEARCH, BUT NO RECALLS APPLY TO THIS ONGOING STEERING PROBLEM.

Mileage: 93,000

WHILE BACKING OUT OF DRIVEWAY POWER STEERING FAILED. COULD NOT REGAIN POWER STEERING UNTIL VEHICLE WAS TURNED OFF AND THEN RESTARTED

Mileage: 30,950

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL SEIZED AND WAS UNABLE TO MOVE. ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED, THE VEHICLE WAS DRIVEABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 92,000. UPDATED 07/12/17*LJ *CN

Mileage: 92,000

POWER STEERING WENT OUT

1 THE POWER STEERING STOPS WORKING AND HARD TO STEER 2. THE TRANSMISSION SHUTTERS AFTER GETTING IT REPAIRED FOR THE THIRD TIME

Mileage: 138,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE EXITING FROM THE DRIVEWAY, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE R AND R STEERING RACK AND STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,703. ..UPDATED 06/08/17 *BF

Mileage: 43,703

VEHICLE WAS STATIONARY WHEN I TURNED THE CAR ON. STEERING COLUMN LOCKED UP AND THE CAR STARTED BEEPING AND PRESENTED THE WARNING "SYSTEM CHECK STEERING ASSIST FAULT SERVICE REQUIRED." THIS ONLY HAPPENS WHEN THE VEHICLE IS STATIONARY AND NOT IN MOTION. IN ORDER TO STOP THE ABOVE ISSUE, I HAD TO TURN THE CAR OFF AND BACK ON AND THEN THE STEERING WOULD UNLOCK.

Mileage: 60,000

POWER STEERING ASSIST FAILURE. DROVE TO WORK FINE, 8 HOURS LATER CAME OUT TO GO HOME AND THE POWER STEERING WOULD NOT WORK. TURNED OFF THE CAR AND ALL ELECTRONICS IN HOPES IT WAS JUST A BOOT ERROR WITH NO SUCCESS. THE ERROR WAS "POWER STEERING ASSIST FAILURE." HAD TO HAVE CAR TOWED DUE TO IT NOT BEING HIGHWAY SAFE. RECALLS FOR POWER STEERING ON OTHER MODELS AFTER FAILURE.

Mileage: 84,000

2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE AFTER POWER STEERING MODULE RECALL NOTICE 15V-340 REPROGRAMMING/REPAIRS. *SMD THE CONSUMER REQUESTED A STATUS UPDATE. UPDATED 04/07/2017*JS THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER THE RECALL. THE SOFTWARE WAS REPROGRAMMED BUT, THE POWER STEERING FAILED 6 MONTHS LATER. THE CONSUMER WOULD LIKE THE VEHICLE TO BE REPAIRED UNDER THE RECALL. 05/24/2017 *JS THE CONSUMER STATED THE POWER STEERING COMPLETELY FAILED. UPDATED 08/4/2017*JS *JS

POWER STEERING WOULD RANDOMLY GO OUT WHEN STARTING THE CAR. AT FIRST, TURNING CAR OFF AND RESTARTING WOULD CLEAR ERROR AND STEERING WOULD BE FINE. ONE DAY, CAR TURNED ON AND ERROR WOULDN'T CLEAR. NO POWER STEERING AT ALL. TOOK INTO DEALER TO REPAIR. REPAIR WILL COST OF $1900. NOT SURE WHY IT'S NOT COVERED UNDER POWER TRAIN WARRANTY. AND WITH THE AMOUNT OF COMPLAINTS I'VE READ ONLINE FOR 2012 FORD FOCUS POWER STEERING ISSUES, I'M REALLY SURPRISED THERE HASN'T BEEN A RECALL. VERY UNSAFE!!

Mileage: 66,000

AFTER STARTING THE CAR AND STARTING TO BACK OUT OF A PARKING PLACE, THE AUDIBLE NOTIFICATION CAME ON AND THE DASH BOARD DISPLAYED A MESSAGE SAYING "STEERING ASSIST FAULT". AFTER THAT THE STEERING FELT LIKE THERE WAS NO POWER STEERING AT ALL

Mileage: 70,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER THE VEHICLE WAS STARTED, THE POWER STEERING FAILED TO OPERATE INTERMITTENTLY FOR UP TO FIVE SECONDS. ON ANOTHER OCCASION, WHILE TURNING, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING FAILURE AND SERVICE POWER STEERING SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

POWER STEERING GOES OUT VERY HARD TO STEER, YELLOW TROUBLE LIGHT SOME TIMES COMES ON. VERY SCARY WHEN IT HAPPENS. HAPPENS WHEN STARTING FROM STOP POSITION.

Mileage: 42,298

PULLS TO THE RIGHT. STEERING GETS HARD TO TURN. I WAS IN ASHVILLE N.C TRAFFIC WHEN IT HAPPEN IN 3 LANES TRAFFIC FINAL WAS ABLE TO GET SIDE OF THE ROAD.SCARED HELL OUT OF ME.CALL FORD,THEY SAID THERE IS NO RECALL FOR THIS

Mileage: 132,686

POWER ASSIST STEERING FAILED TWICE WHILE DRIVING, ONE AT LOW SPEED (15 MPH) AND AGAIN IN TRAFFIC AT (50 MPH). TURNING IGNITION OFF THAN ON RETURNS STEERING TO NORMAL. NO WARNING BEFORE FAILURE. LUCKY TO GET VEHICLE OFF TO SHOULDER OFF TO SIDE OF FREEWAY WITHOUT A COLLISION.

Mileage: 51,200

MY DAUGHTER COMPLAINED THAT SHE RECEIVED A DASHBOARD WARNING AND LOST POWER STEERING A FEW TIMES- TO CONFIRM, I DROVE HER CAR FOR A WEEK AND IT HAPPENED SIX TIMES IN ONE WEEK!!! TOTAL LOSS OF STEERING! IT HAPPENED WHILE IN REVERSE, DRIVING FORWARD AND UPON STARTING. IN MY DRIVEWAY, AND IN CITY STREETS AND WHILE TURNING. I WAS NOT GOING FAST AND WAS WATCHING FOR IT. WHAT COULD HAPPEN TO THOSE WHO AREN'T WATCHING FOR IT? APPARENTLY IT IS A MANUFACTURING ISSUE AS TONS OF OTHER OWNERS ARE HAVING THE SAME ISSUE. THIS IS MY CHILDS CAR (WHICH I WILL NOT LET HER DRIVE) AND I FIND IT TOTALLY UNACCEPTABLE THAT FORD HAS NOT RECALLED THIS HUGE SAFETY ISSUE!

Mileage: 90,000

NOTICE CAME UP ON DASH MONITOR "STEERING ASSIST MALFUNCTION-NEEDS ATTENTION". AFTER RE-STARTING THE CAR YOU COULD STEER IT, AND TOOK IT TO A FORD DEALER AND WAS TOLD IT NEEDED A "STEERING RACK" AT A COST OF $1600.00, NOT COVERED ON THE "DRIVE TRAIN" WARRANTY, EVEN THOUGH I WAS TOLD BY THE SALES MAN FROM A DIFFERENT DEALER WHERE I BOUGHT THE CAR, THAT A NEW STEERING RACK HAD BEEN INSTALLED AT JUST OVER 3000 MILES. THE CAR NOW ONLY HAS JUST OVER 45000 MILES ON IT. NOT HAPPY! CAR WAS NOT MOVING WHEN THE INITIAL "NEEDS ATTENTION" MESSAGE APPEARED, IT WAS PARKED IN A PARKING LOT, AND JUST STARTED TO GO HOME FROM WORK.

Mileage: 45,000

DRIVING ON HIGHWAY VEHICLE REPORTED - ELECTRONIC POWER-ASSISTED STEERING FAILURE. I LOST POWER STEERING. ON HIGHWAY PROBLEM WAS MANAGEABLE. IT REQUIRES MUCH MORE EFFORT TO STEER AND CONTROL CAR IN CITY.

Mileage: 92,000

ON AT LEAST FIVE OCCASIONS THE POWER STEERING HAS FAILED WHILE DRIVING AT SPEEDS GREATER THAN 45MPH. JUST PRIOR TO THE FAILURE A WARNING LIGHT TURNS ON. ONCE THE VEHICLE IS PARKED AND TURNED OFF THEN BACK ON THE POWER STEERING RESUMES NORMAL OPERATION. FORD DEALERSHIP RECOMMENDS REPLACEMENT OF THE STEERING SYSTEM. SEEMS TO BE VERY SIMILAR TO A RECALL ISSUE ON OTHER FORD MODELS

Mileage: 45,000

UPON ENGINE START, ELECTRIC POWER STEERING DOES NOT WORK. AFTER 10 SECONDS, IT WORKS FINE. THIS HAPPENS EVERY TIME THE CAR IS STARTED, EXCEPT SOMETIMES WHEN IT IS COLD OUTSIDE, IT REQUIRES A FEW START/RESTART CYCLES FOR THE POWER STEERING TO START WORKING. THIS HAS BEEN GOING ON FOR THE PAST 15,000 MILES, ABOUT 10 MONTHS. NO FAULT LIGHT HAS EVER COME ON. STEERING HAS NEVER FAILED WHILE DRIVING. ONCE THE POWER STEERING COMES ON, IT STAYS ON FOR THE ENTIRE TIME THE IGNITION IS ON.

Mileage: 80,000

POWER STEERING ASSIST FAULT. INCREDIBLY DANGEROUS WAS ON THE FREEWAY STARTING OUR VACATION THAT IS NOW RUINED BECAUSE FORD IS CLOSED ON SUNDAY'S.

Mileage: 98,133

THE ELECTRIC POWER STEERING UNIT IS DEFECTIVE. MY DAUGHTER WAS DRIVING ON THE HIGHWAY. IT BEGAN MAKING A GRINDING NOISE WHILE DRIVING AND MINUTES LATER AFTER PULLING OFF THE HIGHWAY IT STARTED LOCKING UP WHERE IT WOULD NOT TURN. MY DAUGHTER WAS ABLE TO JIGGLE IT BACK AND FORTH TO MAKE IT STEER INTO HER WORKS PARKING LOT. STEERING FAILURE LIGHT CAME ON AND SAID TO SAFELY STOP. I HAD TO TRAILER IT A MECHANIC SHOP BECAUSE IT WOULD NOT TURN. MECHANIC AND HAD TO REPLACE ENTIRE ELECTRIC STEERING RACK ($1947.74).

Mileage: 41,500

I WENT TO START UP MY 2012 FORD FOCUS TO DRIVE MY SON TO SCHOOL, AND AS IT TURNED OVER I RECEIVED A MESSAGE ON MY DASHBOARD SAYING THERE WAS A PROBLEM WITH THE STEERING ASSIST MODULE AND THAT IT NEEDED SERVICE IMMEDIATELY. I STILL HAD TO DRIVE MY SON INTO SCHOOL, SO I HAD TO DRIVE MY FOCUS IN TRAFFIC WITH NO POWER STEERING. THE CAR WAS VERY HARD TO STEER AND FORTUNATELY I MADE IT OK. LATER, WHEN I WENT TO LEAVE FOR WORK, THERE WAS NO MESSAGE AND IT HAS BEEN FINE THE REST OF THE DAY. THIS SEEMS VERY DANGEROUS TO ME. WHY IS THERE NO FIX OR RECALL ON THIS?

Mileage: 112,000

THE POWER ASSIST FAULT KEEPS COMING ON AND THE STEERING WHEEL IS HARD TO TURN WHEN STATIONARY AND WHEN YOU TRY TO TURN.

Mileage: 94,115

STEERING FAULT LIGHT AND LOCKED STEERING WHEEL - RECURRING IN MY DRIVEWAY, UNABLE TO DIAGNOSE & FIX - WHAT IF IT HAPPENS ON THE FREEWAY?

Mileage: 144,000

LOSS OF STEERING AT 55 MPH ON TWO LANE HIGHWAY. CROSSED CENTER LINE AND HIT BY ONCOMING TRUCK

WHILE DRIVING ON THE HIGHWAY 2/17/2017 MY FOCUS LOST POWER STEERING. I MANAGED TO PULL OVER AND HAD THE CAR TAKEN TO DEAN SELLERS FOR REPAIRS. AFTER THE REPAIRS WERE DONE ($2100) I LEARNED OF SIMILAR PROBLEMS WITH THE 2012 FORD FOCUS AND THE POWER STEERING GOING OUT.

Mileage: 65,513

TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT OVER THE DOUBLE LINES WITHOUT WARNING. AS A RESULT, THE DRIVER CRASHED INTO AN ONCOMING VEHICLE. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED FATAL INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

UPON START-UP A YELLOW WARNING MESSAGE WAS DISPLAYED THAT THE POWER STEERING HAD FAILED, I.E. IT TOOK GREAT EFFORT TO TURN THE STEERING WHEEL. CAR WAS SHUT OFF. LATER IN THE DAY, CAR WAS RE-STARTED AND THE POWER STEERING WAS AGAIN WORKING AND NO WARNING LIGHT (AMBER) WAS DISPLAYED. APPOINTMENT WITH DEALER WAS MADE TO ADDRESS ISSUE.

Mileage: 65,000

STARTED THE CAR IN MY DRIVEWAY AND THE STEERING ASSIST FAILURE LIGHT CAME ON. THE CAR HAS NO POWER STEERING. IT IS NOT DRIVABLE. I DRIVE 70 MILES A DAY ON THE FREEWAY AND IT WAS PURE LUCK THIS DIDN'T CAUSE AN ACCIDENT.

Mileage: 124,210

"DRIVER ASSIST FAULT" AGAIN. THIS IS THE 4TH INSTANCE THAT IS HAPPENED IN 3 WEEKS - WHERE MY CAR SUDDENLY POWERS OFF WHILE I AM BEHIND THE WHEEL. THE LAST THREE TIMES IT HAPPENED WHILE MY CAR WAS IN REVERSE MOTION. TODAY, IT HAPPENED WHILE I WAS IN DRIVE BUT STOPPED AT A RED LIGHT IN DOWNTOWN CHARLOTTE, NC. SOMEONE HAD TO HELP ME PUSH MY CAR OUT OF THE MIDDLE OF THE ROAD. OCCURRED ON MY WAY TO WORK AROUND 3:30 PM EST.

Mileage: 89,401

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACTS STATED THAT THE STEERING WHEEL LOCKED INTERMITTENTLY WHEN ATTEMPTING TO START THE VEHICLE. A WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL STATING, "STEERING ASSIST FAILURE". THE CONTACT WAS ADVISED THAT THE VEHICLE WOULD HAVE TO BE TRANSPORTED TO THE DEALER WITH THE ERROR MESSAGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER THE VEHICLE WAS SHIFTED INTO THE DRIVE OR REVERSE POSITIONS, THE STEERING WHEEL FAILED AND BECAME DIFFICULT TO MANEUVER. THE POWER STEERING DEFAULT WARNING MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,600. THE VIN WAS UNAVAILABLE.

Mileage: 75,600

IT USED TO BE THAT UPON STARTING MY CAR, A WARNING PROMPT READING "STEERING ASSIST MALFUNCTION" POPPED UP AND MY STEERING WHEEL WOULD BE VERY DIFFCULT TO TURN. USUALLY, I WOULD TURN OFF THE CAR, TURN IT BACK ON, AND VOILA--IT WOULD WORK FINE. BUT NOW, THE STEERING WHEEL MALFUNCTION HAS DEVELOPED WHILE DRIVING THE CAR WITH NO PATTER OR WARNING OF IT HAPPENING. AGAIN I WOULD TURN OFF THE CAR AND TURN IT BACK ON ONCE I MERGED OUT FROM THE ROADS OF THE STREET OR FREEWAY. STEERING ALONE WAS REALLY DIFFICULT. NOW, MY CAR READS THE SAME MALFUNCTION PROMPT, AND MY NIFTY TRICK OF TURNING IT OFF AND BACK ON NO LONGER WORKS. THE ISSUE IS PERMANENT AS OF NOW. ALSO I HAVE LOTS OF VIDEOS DOCUMENTED ABOUT THIS ISSUE ON YOUTUBE.

Mileage: 105,000

INTERMITTENT POWER ASSIST STEERING MALFUNCTION OVER THE PAST 6 MONTHS. POWER ASSIST MALFUNCTION ON STARTING CAR WOULD RESET AFTER RESTARTING CAR. FORD GARAGE CHECKED AND COULD FIND NOTHING WRONG. WENT OUT TO START CAR TODAY AND POWER ASSIST STEERING NOW OUT COMPLETELY. UNABLE TO TURN STEERING WHEEL. RESTARTING CAR DOES NOT HELP. FORTUNATELY CAR WAS PARKED IN GARAGE WHEN THIS HAPPENED. WILL BE CALLING FORD TOMORROW.

Mileage: 82,000

METAL ON AIRBAG ASSEMBLY/STEERING WHEEL COVER CRACKING AND PEELING. CAUSING MULTIPLE FINGER LACERATIONS WHILE DRIVING.

Mileage: 79,000

I GOT IN MY CAR, BUT IT IN REVERSE AND BEGAN BACKING OUT OF MY PARKING SPACE WHEN MY SUDDENLY CAR LOST POWER. THE CAR WAS IN MOTION BUT THE STEERING WHEEL AND BRAKE PEDAL LOCKED UP AND I COULD NOT STEER OR STOP MY CAR FROM GOING BACKWARDS AND I HIT A PARKED CAR IN THE PARKING DECK AT SCHOOL AS A RESULT. THE CODE ON MY DASH WAS (I) STEERING ASSIST FAIL. I TURNED THE CAR OFF AND ON SEVERAL TIMES BEFORE THE STEERING WHEEL AND BREAK RELEASED AND I WAS ABLE TO GAIN CONTROL OF THE CAR AGAIN. THIS IS THE 3RD TIME IN 2 WEEKS IT HAS DONE THIS (JAN 28, FEB 2 AND FEB 8). ALL THREE TIMES THE CAR HAS BEEN IN MOTION AND IN REVERSE GEAR. I CONTACTED FORD CORPORATE OFFICES AND THE FORD DEALERSHIP WHERE I PURCHASED THE CAR FROM AND THEY SAID THERE IS NOTHING THEY CAN DO UNLESS THE CAR DUPLICATES THE PROBLEM IN THEIR PRESENCE.

Mileage: 88,500

ON 2 SEPERATE OCCASSIONS WHEN THE CAR WAS STARTED AFTER HOURS OF NON USE, THE POWER STEERING FAILED. THE INDICATOR MESSAGE IN THE CAR STATES NO STEERING ASSIST. THE CAR COULD BE MANUALLY STEERED WITH GREAT DIFFICULTY.THE CAR WAS IN FRONT OF MY HOUSE ON A RESIDENTIAL STREET, SO IT COULD BE MANUEVERED SAFELY AND PARKED. WHEN TAKEN TO THE FORD DEALERSHIP FOR SERVICE AFTER THE FIRST EVENT, NO PROBLEM COULD BE FOUND. ONE WEEK LATER, THE PROBLEM RECURRED AND WAS TAKEN BACK FOR SERVICE AGAIN.

Mileage: 70,000

THE CAR NEEDS NOW A REPLACEMENT OF THE STEERING GEAR. THE PRICE IS OVER $1500. THE CAR DIDN'T LET ME TURN RIGHT OR LEFT AND I JUST BOUGHT IT AT A CERTIFIED CARMAN FORD DEALERSHIP. IT SHOWED PROBLEMS AT 117650 MILES. THIS IS A SCAM, I PAID FOR INSURANCE AND I BROUGHT THE CAR TO CHANGE THE OIL EARLIER ANS THEY DIDN'T FIND ANY DEFECT. NOW, I CANT USE MY CAR. I WAS IN MOTION, THE CAR SEEMED TO MOVE TO ONE SIDE, THEN AT HOME WHILE STATIONED, I COULDN'T MOVE THE CAR AT ALL. NO EVEN RIGHT OR LEFT.

I BOUGHT MY CAR LAST YEAR AT CARMAN FORD, WITH ABOUT 91,905 MILES IN AN "AS IT IS" CONTRACT. I ALSO PURCHASED AN ADDITIONAL GUARANTEE FOR UP TO 24,000M. I TOOK THE CAR TO REGULAR INSPECTIONS TO THE DEALER, NO DAMAGE WAS REPORTED. THEN, I HIT 117,609 MILES, AND MY STEERING WHEEL NEEDED TO BE REPLACED COMPLETELY, AND I HAD NO GUARANTEE. A FEW MONTHS AFTER I BOUGHT THE CAR, WHILE DRIVING, I FELT THAT THE WHEEL WAS MOVED SLIGHTLY TO ONE SIDE OF THE ROAD (HIGHWAY). I ASKED ABOUT THIS TO THE DEALER AFTER AN OIL INSPECTION; THEY SAID THAT PROBABLY IT WAS AN ALIGNMENT ISSUE. RECENTLY, THEY SAID NO DAMAGE WAS REPORTED BEFORE. "STEERING WHEEL ASSISTANCE REQUIRED" APPEARED ON THE SCREEN. WHILE DRIVING TO THE SHOP, IT WAS VERY HARD TO TURN EITHER WAY. IT WAS VERY HARD TO DRIVE. I DON'T KNOW HOW IT IS POSSIBLE THAT THEY DID NOT IDENTIFY THE PROBLEM EARLIER. HOWEVER, IF THIS IS A MANUFACTURER DEFECT, I WOULD LIKE TO KNOW IF THEY ARE GOING TO DO A RECALL OR SOMETHING. I THINK THAT THE CAR IS NOT SUPER OLD AND MOST OF THE MILEAGE WAS BECAUSE I HAVE A LONG COMMUTE, I DRIVE MOSTLY ON THE HIGHWAY. IT IS ODD THAT A 2012 CAR HAS SUCH A PROBLEM. COULDN'T GO TO WORK, SCHOOL, SINCE SUDDENLY THE CAR STOPPED WORKING ON FRIDAY 02/03/17. I HAD TO MAKE ARRANGEMENTS TO GET ANOTHER CAR. OVERALL, SO MUCH LOSS AND DRAMA INVOLVED WITH THIS INCIDENT AND I FEEL IT IS UNFAIR THAT THIS HAPPENED SINCE THE CAR HAD REGULAR MAINTENANCE AND IS NOT SUPER OLD.

POWER STEERING FAILURE. AS I HAVE FOUND OUT THIS IS HAPPENING TO THIS VEHICLE AND OTHERS TOO. YOU GO TO THE DEALER AND YOU MAY GET CHARGED FOR SOMETHING THAT IS A KNOW ISSUE. WHY DO WE HAVE TO PAY ON SOMETHING THAT SHOULD BE RECALLED.

Mileage: 67,000

THE POWER STEERING HAS GONE OUT ON MY VEHICLE AND THE REPAIR COST IS VERY HIGH. OTHER VEHICLES WERE RECALLS FOR THIS EXACT ISSUE AND I DON'T UNDERSTAND WHY MINE HAS NOT ALSO BEEN RECALLED. IT WENT OUT WHILE I WAS DRIVING NEARLY CAUSING ME TO CRASH. *TR

Mileage: 77,777

THE CAR RANDOMLY LOOSES POWER STEERING FUNCTION AND BECOMES VERY HARD TO STEER, EVERYTHING ELSE SEEMS FINE. THIS CAN HAPPEN AT ANY TIME BUT USUALLY WHEN FIRST STARTING THE CAR AND CAN SELF RESOLVE IN A FEW SECONDS OR NOT AT ALL. THIS SHOULD BE A RECALL. I'M PRETTY STRONG AND A BIG GUY AND I STILL STRUGGLE TO KEEP THIS THING ON THE ROAD WHEN IT HAPPENS.

Mileage: 135,000

FOR A FEW WEEKS WHEN STARTING THE CAR AND BACKING OUT OF PARKING SPACE THE POWER STEERING (EPS) DOES NOT IMMEDIATELY WORK. AFTER A MINUTE IT ENGAGES AND WORKS. HOWEVER, IT CURRENTLY IS NOT WORKING AT ALL. I TURNED THE CAR ON AND RECEIVED THE WARNING "STEERING ASSIST FAULT" AND THEN HAD TO DRIVE ABOUT 5 MILES HOME ON CITY STREETS WITH NO POWER STEERING. IT WAS VERY DANGEROUS. MY CONCERN IS THE POSSIBILITY OF THIS HAPPENING WHILE DRIVING. IT IS A MAJOR SAFETY CONCERN. *TR

Mileage: 67,000

WHILE DRIVING SUDDENLY WAS UNABLE TO STEER THE CAR. THRE IS NO POWER STEERING. LUCKILY WAS TRAVELING AT A MINIMAL SPPED. HAD MY DAUGHTER AND 2 SMALL GRANDCHILDREN. TOOK CAR TO LOCAL DEALERSHIP WHERE IT WAS PURCHASED PAID TO PUT THE CAR ON THE COMPUTER AND WAS TOLD TO TAKE IT TO A FORD DEALERSHIP 45 MINUTES AWAY. WAS TOLD THE CAR WAS DANGEROUS. *TR

Mileage: 71,000

I WAS DRIVING MY 2012 FORD FOCUS WITH 83244 MILES ON INTERSTATE 81 SUDDENLY THE POWER STEERING STOPPED WORKING AND THE MESSAGE POWER STEERING ASSIST FAULT APPEARED ON THE DASH IT WAS VERY DANGEROUS BUT I PULLED OVER IN A REST AREA AND TOWED THE VEHICLE TO MY HOUSE I CALLED FORD DEALER HOPING THE IT HAS SAFETY RECALL BUT THE PERSON I TALKED TO AT FORD SERVICE SAID THERE IS NO RECALL FOR POWER STEERING FAULT . NOW I DO NOT HAVE THE MONEY TO FIX IT . I HOP FORD ISSUES A RECALL ON THIS PROBLEM .... *TR

Mileage: 84,244

I STARTED MY CAR THIS MORNING, PUT IT IN REVERSE AND BEGAN TO BACK OUT OF MY DRIVEWAY WHEN THE CAR LOCKED UP AND LOST POWER. I COULD NOT STEER OR BRAKE AND THE CAR CONTINUED ROLLING BACKWARDS UNTIL IT HIT MY GARAGE AND STOPPED. THE LIGHTS CAME ON MY DASH READ "(I) STEERING ASSIST FAULT". I TURNED THE CAR OFF AND ON SEVERAL TIMES BEFORE THE LIGHTS WENT OUT, THE STEERING WHEEL UNLOCKED AND I WAS ABLE TO DEPRESS THE BRAKE AND GAIN FULL CONTROL OF MY CAR AGAIN. I TOOK THE CAR TO MY FORD DEALER IN KANNAPOLIS, NC (WHERE I PURCHASED THE CAR) AND THEY SAID THE CAR WOULD NEED TO "DUPLICATE THE ERROR" BEFORE THEY COULD DIAGNOSE IT. I EXPLAINED THE CAR WOULD HAVE TO BE IN MOTION FOR THAT TO HAPPEN AND I CANNOT STOP THE CAR IF THAT HAPPENS AGAIN. I DRIVE ON THE INTERSTATE AND I AM PETRIFIED THIS WILL HAPPEN WHILE I AM ON THE ROAD AND HAVE NO CONTROL OVER THE CAR. THE TECH SAID THERE HAVE BEEN HUNDREDS OF COMPLAINTS ABOUT THE LOSS OF STEERING POWER ON THESE FORDS, BUT THAT UNTIL FORD ISSUES AN OFFICIAL RECALL THERE IS NOTHING THEY CAN DO TO FIX IT. IT COULD BE AS SIMPLE AS A SOFTWARE UPDATE.

Mileage: 88,200

ELECTRONIC RACK AND PINION FAILURE AFTER 91,000 MILES. MAKING STEERING NEARLY IMPOSSIBLE AND NEARLY CAUSING ACCIDENT. WHY WAS THIS NOT INCLUDED IN THE OTHER ELECTRONIC POWER STEERING RECALLS FROM FORD? EVERYTHING I HAVE SEEN IS THE RACK IS BEING EXPOSED TO TOO MUCH HEAT AND FAILING PREMATURELY

Mileage: 91,000

LOSS OF STEERING POWER ASSIST ,VIOLENT LANE CHANGING ON FREEWAY

Mileage: 12,800

POWER STEERING HAS BEEN FAILING INTERMITTENTLY. CAR DRIVES LIKE THERE IS NO POWER STEERING. SO FAR IT HAS ALWAYS HAPPENED IMMEDIATELY AFTER CAR HAS BEEN TURNED ON AND NOT WHILE IN MOTION. THE PROBLEM SOUNDS COMMON BASED ON ONLINE SEARCHES.

Mileage: 96,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE POWER STEERING MALFUNCTION LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,255.

Mileage: 80,255

POWER STEERING FAILS WHILE GOING DOWN THE ROAD MULTIPLE TIMES. ALSO SOMETIMES WHEN YOU START THE VEHICLE THE STEERING WHEEL IS LOCKED UP FOR ABOU 30 SECONDS THEN EXCISES TO WORK.

Mileage: 36,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL LOCKED AND THE VEHICLE DRIFTED TO THE LEFT WITHOUT WARNING. THE ISSUE RECURRED MULTIPLE TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 95,595.

Mileage: 95,595

ON SEVERAL OCCASIONS, I HAVE RECEIVED NOTICE THAT THE ELECTRONIC POWER-ASSISTED STEERING (EPAS) SYSTEM HAS A FAULT AND THAT SERVICE WOULD BE REQUIRED. THE REMEDY, AS PROVIDED IN THE MANUAL, IS TO TURN OFF THE VEHICLE THEN RESTART THE VEHICLE TO RESET THE MODULE. WHILE I WAS FORTUNATE THAT THIS HAD NOT OCCURRED WHILE DRIVING, THIS IS AN EXTREMELY DANGEROUS ISSUE, PARTICULARLY BECAUSE THE STEERING LOCKS UP WHEN THE FAULT OCCURS. RECENTLY, THE EPAS SYSTEM NOTIFIED ME OF A FAULT AND IT WAS NOT REMEDIED UPON RESTARTING THE VEHICLE. I HAVE SEEN MANY COMPLAINTS ONLINE ABOUT THE SAME ISSUE WITH THE SAME MODEL YEAR AND MAKE, HOWEVER, FORD HAS NOT PROVIDED A RECALL, AS THEY DID WITH THE 2012 FUSION AND FLEX. THIS ISSUE NEEDS TO BE ADDRESSED BECAUSE IT IS CLEARLY A MANUFACTURING OR DESIGN DEFECT, WHEREIN THE CONSUMER SHOULD NOT BEAR THE COST OF REPAIR OR REPLACEMENT (UP TO $2000.00), ESPECIALLY GIVEN THE RECALL ON SIMILAR MODELS FROM THE SAME YEAR. *TR

Mileage: 72,000

I HAD PULLED OUT OF THE DRIVEWAY INTO THE STREET, AND THE POWER STEERING FAILED. IT WAS VERY DIFFICULT TO MANEUVER THE VEHICLE BACK INTO THE DRIVEWAY. IF THIS HAD HAPPENED ON A BUSY STREET OR HIGHWAY, OR WHILE TURNING A CORNER, A LOSS OF CONTROL WOULD HAVE BEEN ENTIRELY POSSIBLE.

Mileage: 54,100

I HAVE TWICE RECEIVED AN ERROR WHEN STARTING THE CAR: "STEERING ASSIST FAULT - SERVICE REQUIRED" AND I HAD NO POWER STEERING WHATSOEVER. THE ERROR WAS RESOLVED BOTH TIMES BY RESTARTING THE CAR, BUT I AM VERY NERVOUS THAT THE FAULT WILL OCCUR WHILE THE VEHICLE IS IN MOTION AND WILL CAUSE A CRASH. I'VE BEEN SEEING THAT THIS IS A RELATIVELY COMMON ERROR IN A RANGE OF FORD VEHICLES AROUND THIS MODEL YEAR AND HOPE THAT A RECALL WILL BE ISSUED SOON.

Mileage: 84,000

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO STEERING CONTROL MODULE RECALL REPAIR ISSUES, TRANSMISSION PROBLEMS AND WINDSHIELD MOTOR MALFUNCTION. *SMD THE CONSUMER STATED ON THE NIGHT OF NOVEMBER 12, 2016, A SAFETY WARNING LIGHT APPEARED ON THE DASH. WHEN HE TRIED DRIVING ABOUT 12 MILES HOME, HE HAD NO POWER STEERING. THE PROBLEM DID NOT OCCUR AGAIN. ON MONDAY NOVEMBER 14, 2016 THE CONSUMER STOPPED BY A NON-FORD GARAGE. NO WORK WAS PERFORMED. HOWEVER, THE MECHANIC STATED THE PROBLEM WAS THE STEERING CONTROL MODULE. THE MECHANIC SUGGESTED TAKING THE VEHICLE TO THE DEALER. UPON INSPECTION, THE DEALER CLAIMED THERE WAS NO PROBLEM, BUT TO BRING THE VEHICLE BACK, IF THE LIGHT CAME ON AGAIN. THE DEALER INFORMED THE CONSUMER THREE WERE NO TRANSMISSION PROBLEM. HOWEVER, IN MARCH 2016, THE CONSUMER EXPERIENCED A TRANSMISSION PROBLEM. THE DEALER STATED THE PROBLEM WAS DUE TO A WEAK BATTERY. THE PROBLEM OCCURRED AGAIN AND THE DEALER STATED IT WAS THE FAULT OF THE ALTERNATOR NOT SENDING ENOUGH CURRENT TO THE MODULE. THE PROBLEM CONTINUED. ON JULY 4, 2016, THE TRANSMISSION LIGHT ILLUMINATED. THE CONSUMER USED THE OFF KEY PROCEDURE, TO PUT THE VEHICLE INTO GEAR, BUT THE LIGHT REMAINED ON. *JB

LOST POWER STEERING TO VEHICLE, UNABLE TO DRIVE DUE TO SAFETY CONCERNS. TRANSMISSION HESITATES WHEN DRIVEN OR WHEN GASING FROM A STOP.

Mileage: 79,400

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS IN REVERSE, THE STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. AS A RESULT, GREATER EFFORT WAS NEEDED TO OPERATE THE STEERING WHEEL. THE VEHICLE WAS NOT RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE BACKING OUT OF A PARKING SPACE, THE STEERING WHEEL STIFFENED AND FAILED. ALSO, THE INSTRUMENT PANEL LIGHTING REMAINED ILLUMINATED. THE ISSUE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

POWER STEERING FAILED WHEN BACKING OUT ON THE FIRST INCIDENT ALONG WITH AN ERROR MESSAGE DISPLAY. ON SECOND OCCASION, WHEN STARTING THE CAR, THE SAME ERROR MESSAGE REGARDING THE STEERING WAS DISPLAYED. TURNING THE ENGINE OFF AND THEN BACK ON SEEMED TO GET THE CAR OPERATIONAL.

Mileage: 60,000

STEERING ASSIST FAULT: AT MILEAGE 84209 THE POWER STEERING SUDDENLY STOPPED WORKING. AFTER COMPLETING RESEARCH THIS IS A KNOWN ISSUE THAT FORD HAS NOT RECALLED. IT STOPPED WORKING AT THE GAS PUMP, WITH SOME LUCK I WAS ABLE TO GET TO A PARKING SPOT AND LEAVE THE CAR STRANDED UNTIL ARRANGING FOR A TOW TRUCK. FORD WOULD NOT REIMBURSE THE $2,000.00 EXPENSE TO FIX ONE OF THEIR KNOWN ISSUES. VERY FORTUNATE NO ONE WAS HURT. VERY DISSATISFIED WITH THE QUALITY OF WORK AND CUSTOMER SERVICE TO REMEDY THIS KNOWN ISSUE ASSOCIATED WITH A CLASS ACTION LAWSUIT HTTP://WWW.ABOUTLAWSUITS.COM/WP-CONTENT/UPLOADS/2014-06-27-COMPLAINT.PDF .

Mileage: 84,209

I COULD HANDLE THE STUDDER AND HANDLE THE BEING HELD HOSTAGE BY MY SEAT BELT, BUT NOW I HAVE TO PAY $1,800 TO GET MY STEERING FIX AFTER ALMOST HITTING A TREE WITH MY FAMILY IN THE CAR. I WAS JUST ABOUT TO UPGRADE TO A ESCAPE, I WILL NEVER BUY FORD AGAIN AFTER THIS BECAUSE I HAVE 89000 ON MY CAR THEY WILL HELP WITH NOTHING. NOR DO THEY CARE ABOUT THE SAFETY OF ME AND MY FAMILY OR THE OTHER PEOPLE AROUND ME ! I HAVE NEVER BEEN SO DISAPPOINTED. I TRULY LOVED THIS LITTLE CAR UNTIL IT TRIED TO KILL ME.

Mileage: 89,000

STARTED MY CAR THIS MORNING AND IMMEDIATELY MY "STEERING REQUIRES ASSIST" ALERT CAME ON AND I FOUND I HAD NO POWER STEERING. MY CAR SHOWED NO SIGNS OF ANY ISSUE WHEN I PARKED IT LAST NIGHT 12/14/16 AROUND 7PM BUT WHEN I WENT TO LEAVE FOR WORK AT 12/15/16 AT 5:30AM THE ALERT CAME ON. I HAD MY CAR TOWED TO THE DEALER AND DEALER HAS INFORMED ME THAT 1) A CAR WITH LESS THAN 70K NEEDS THE ENTIRE STEERING COLUMN REPLACED TO THE TUNE OF $2000 AND 2) THAT THIS FAILURE IS SO COMMONPLACE THEY STOCK THE STEERING ASSEMBLY FOR THIS REPAIR. I'M JUST THANKFUL I WASN'T COMMUTING ON THE INTERSTATE WHEN THIS OCCURRED WHEREAS MANY OTHERS WERE NOT.

Mileage: 67,000

STARTED CAR AND STEERING WHEEL FROZE - POWER STEERING COMPLETELY INCAPACITATED. ERROR NOTIFICATION DISPLAYED "STEERING ASSIST FAULT." I TURNED THE CAR OFF AND WHEN I RESTARTED IT WAS GONE. THIS ALSO HAPPENED A YEAR AGO AND NOW AGAIN INTERMITTENTLY. THIS IS A SAFETY HAZARD THAT HAS BEEN REPORTED BY MANY OTHERS. FORD NEEDS TO RECALL THESE MODELS BEFORE A SERIOUS EVENT HAPPENS.

Mileage: 67,000

AT 49000 MILES GOT " SERVICE POWER STEERING NOW " LIGHT AND STEERING WAS LOCKED UP AT START OF CAR. HAS HAPPENED 4 TIMES IN 8 DAYS AT START UP OF CAR. RESTARTING FIXES STEERING BUT AFRAID PROBLEM WILL ESCALATE AND CAUSE ACCIDENT OR WORSE...PLEASE INVESTIGATE BEFORE SOMEONE IS HURT OR KILLED FROM LOSS OF CONTROL OF STEERING.

Mileage: 49,000

I WAS TURNING INTO MY APT COMPLEX POWE STERLING WENT OUT LIGHT SAID MALFUNCTIONS POWE STEERING. I WAS TRYING TO CONTROL HIT A POLE. SEAT BELT TIGHTEN AROUND MY NECK. I HAD JUST HAD A PROCEDURE DID TWO WEEKS PRYOR INJECTION IN MY NECK WENT TO DOCTOR HE TOLD ME I WAS SO INFORMED HE COULD NOT TELL GAVE ME FIVE DIFFERENT MESS I GO C HIM ON 8TH DEC SHOULD BEEN BACK SOONER I HAVE NO CAR IN SHOP NO MONEY GET IT OUT.

Mileage: 49,222

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 01/31/17*LJ

Mileage: 70,000

DRIVING AT NIGHT ON COUNTY ROAD APPROX 25-30 MPH DRY PAVEMENT WENT TO TURN THE WHEEL OF THE CAR TO FOLLOW THE ROAD AND THERE WAS NO RESPONSE FROM THE STEERING WHEEL OR THE BRAKES. CAR WENT OFF THE ROAD HEADED FOR A TREE. WENT INTO DITCH BEFORE STEERING BECAME AVAILABLE AGAIN. IN INVESTIGATING THIS ISSUE ON MY OWN PRIOR TO TAKING TO DEALER. I HAVE FOUND THIS TO BE AN ISSUE AND EVEN A NOTED INVESTIGATION LISTED OR AWARENESS OF THE HIGHWAY SAFETY ADMINISTRATION. I CAN TELL YOU THERE WAS ABSOLUTELY ZERO CONTROL OF THIS CAR AT THAT TIME. THESE CARS ARE VERY DANGEROUS ON MANY LEVELS AS THEY HAVE MULTIPLE DEFECTIVE PARTS. JUST CALL JIM O'NEAL IN SELLERSBURG INDIANA AS THEY HAVE ALL THE RECORDS OF SHOWING THEY HAVE ALMOST REBUILT MY ENTIRE CAR SINCE I BOUGHT NEW IN 2012. UPON BEING EVALUATED AND DRIVEN, WITH THIS OCCURRING TO THE TECHNICIAN AS WELL AT JIM O'NEAL FORD, IT WAS FOUND THAT THE ENTIRE STEERING COMPONENT HAD FAILED AND NEEDED TO BE REPLACED. FORD IS AWARE OF THIS CONCERN AS THERE HAVE BEEN 2 BULLETINS SENT TO THEIR DEALERSHIP SERVICE DEPARTMENTS. DOCUMENTED IN RESEARCH IF YOU LOOK AND ALSO TOLD TO ME VERBALLY BY [XXX] THE SERVICE MANAGER AT JIM O'NEAL FORD. AT NO TIME IN THE MANY VISITS TO THE REPAIR SHOP AT FORD HAS ANYONE MENTIONED THE FACT THAT THIS COULD POSSIBLY OCCUR OR HAS THERE BEEN ANY PREVENTIVE CHECKS OF THE SYSTEM. I REALLY WOULD LIKE THIS INVESTIGATED AS I DO SEE I AM NOT THE ONLY ONE THAT HAS HAD THIS ISSUE AND WAS JUST LUCKY ENOUGH TO HAVE NOT HAD A SERIOUS ACCIDENT WITH MY CHILDREN IN THE CAR DURING THIS LATEST FAILURE IN THIS CAR. FORD SHOULD BE HELD ACCOUNTABLE FOR PRODUCING AND NOT UPHOLDING THEIR END OF THIS CAR AS PEOPLE ARE BEING SERIOUSLY INJURED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 106,000

ON FRIDAY, 12/2/16, WHEN PULLING OUT OF ON-STREET PARKING SPACE, WARNING "STEERING ASSIST FAULT SERVICE REQUIRED" CAME ON, AND I COMPLETELY LOST STEERING CONTROL. TURNED OFF CAR, THEN TURNED ON AGAIN, WITH SAME WARNING. CALLED FORD DEALER, WAS TOLD THEY COULDN'T DO ANYTHING TILL MONDAY. HAD TO CALL TOW. AFTER 20 MINUTES, I TRIED CAR AGAIN, AND EVERYTHING WAS FINE. I AM AFRAID TO DRIVE, ESPECIALLY IF MY STEERING GOES OUT AGAIN.

Mileage: 48,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 2 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

NO POWER STEERING AT ALL AFTER STARTING MY CAR. POWER STEERING FAULT ASSIST LIGHT ON DASH WAS ON. VEHICLE WAS PARKED IN MY DRIVEWAY. THE STEERING FAULT ASSIST LIGHT HAD COME ON SEVERAL TIMES A COUPLE OF WEEKS BEFORE WHEN STARTING THE CAR AND I HAD NO POWER STEERING BUT WHEN I TURNED OFF THE IGNITION AND THEN BACK ON SEVERAL TIMES THE POWER STEERING WOULD WORK AND THE STEERING FAULT ASSIST LIGHT WOULD GO OFF. HAD TO HAVE VEHICLE TOWED TO DEALER FOR REPAIR.

Mileage: 49,500

I STARTED GETTING THIS ON SCREEN ERROR "STEERING ASSIST MALFUNCTION" A COUPLE OF MONTHS AGO, BUT IT WOULD DISAPPEAR AFTER A FEW MINUTES. TODAY WHEN I WENT TO START THE CAR THE MESSAGE APPEARED ONLY THIS TIME IT STAYED. I TURNED THE CAR OFF AND BACK ON AND STILL HAD THE ISSUE. I HAD TO DRIVE MY CHILDREN TO SCHOOL WITH NO POWER STEERING. I'M FILING THE COMPLAINT BECAUSE AFTER SEARCHING THE ENTIRE DAY IT TURNS OUT THIS IS A PRETTY COMMON ISSUE WITH THE 2012 FORD FOCUS. SOME DEALERS LIE AND SAY THEY HAVE "NEVER SEEN IT BEFORE." THEY CHARGE ON AVERAGE $1700 TO REPAIR IT. THEY RECALLED SEVERAL OTHER FORD MODELS FROM 2012, BUT NOT THIS ONE. THEY SHOULD HAVE. HAD I ALREADY BEEN DRIVING WITH MY CHILDREN WHEN THIS WENT OUT I WOULD HAVE WRECKED. HAD I NOT DRIVEN AN OLDER CAR THAT DOESN'T HAVE POWER STEERING I PROBABLY WOULDN'T HAVE KNOWN WHAT TO DO OR HOW TO REACT. THIS IS A DANGEROUS ISSUE AND FORD NEEDS TO TAKE RESPONSIBILITY FOR THE PROBLEM. *TR

Mileage: 98,000

POWER STEERING COMPLETELY WENT OUT. ERROR NOTIFICATION ON DASH SAYS "STEERING ASSIST FAULT." THIS WAS AN INTERMITTENT PROBLEM FOR THE LAST COUPLE MONTHS THAT WAS FIXED MY TURNING THE CAR OFF AND RESTARTING IT. BUT IT HAS COMPLETELY GONE OFF AND IT WILL NOT RESET WITH TURNING THE CAR OFF AND ON. REPLACED 80AMP MEGAFUSE THAT OTHERS ONLINE SAID MAY BE THE ISSUE, THIS DID NOT CORRECT THE PROBLEM. MY ONLY OTHER IDEA IS THAT IT IS THE POWER STEERING RACK THAT EVERYONE ELSE ONLINE HAS NEEDED REPLACED.

Mileage: 101,000

RANDOMLY, WHEN STARTING THE CAR, I RECEIVE A STEERING ASSIST FAULT ERROR CAUSING THE STEERING WHEEL TO FREEZE. THE ONLY REMEDY IS TO TURN THE CAR OFF, WAIT A FEW MINUTES, AND RESTART. THE ERROR SHOULD GO AWAY AND THE STEERING WHEEL CAN EASILY MOVE.

Mileage: 38,000

POWER STEERING ASSIST FAULT WHEN DRIVING. NO POWER STEERING AT ALL. DIFFICULT TO DRIVE THE CAR.

Mileage: 112,000

ON A WET PAVEMENT IN THE RAIN WHILE ATTEMPTING TO MAKE A RIGHT TURN INTO A SHOPPING CENTER THE POWER STEERING LOCKED UP AND WOULD NOT TURN OR RESPOND. THE VEHICLE CONTINUED INTO AN ISLAND CURB BREAKING OFF THE FRONT LEFT TIRE CAUSING OVER $4,300.00 IN DAMAGE. THE PROBLEM WITH THE POWER STEERING LOCKING UP DURING WET WEATHER WAS CONFIRMED BY THE REPAIR SHOP. FORD MOTOR COMPANY (CUSTOMER SERVICE) WAS CONTACTED BUT WOULD NOT SEND A REPRESENTATIVE TO LOOK AT THE VEHICLE. THIS ISSUE IS ONGOING AS EVERYONE WHO DRIVES THE VEHICLE HAS EXPERIENCED THE STEERING LOCKING UP DURING WET CONDITIONS. THE VEHICLE ALSO HAS A SHUDDERING ISSUE WHERE THE VEHILCLE BUCKS WHEN MOVING FORWARD.

Mileage: 79,000

POWER STEERING ASSIST FAILED WHILE PULLING OUT OF DRIVEWAY. FORD IS AWARE OF THIS ISSUE AND HAS FAILED TO ISSUE A RECALL ON THIS MODEL, BUT HAS ON OTHER MODELS WITH SAME ISSUE. THERE ARE MANY OTHER COMPLAINTS OF THIS PROBLEM YOU CAN FIND ONLINE, EVEN NEWS ARTICLES ABOUT THIS HAPPENING WITH THIS MODEL. EVEN THE SERVICE TECHNICIANS AT THE FORD DEALER KNEW OF THE PROBLEM.

Mileage: 70,100

WHEN THE CAR IS TURNED ON AND STATIONARY, IT WILL DISPLAY "STEERING ASSIST FAULT," AND THE POWER STEERING WILL NOT TURN ON, GREATLY REDUCING THE CAPACITY TO STEER. UPON TURNING THE CAR OFF AND BACK ON, THE POWER STEERING RE-ENGAGES. IT HAS BEEN DOING THIS FOR ABOUT ONE YEAR NOW.

Mileage: 90,000

CAR HAD BEEN PARKED OVERNIGHT. WENT TO START UP AND THE "FAULTY STEERING ASSIST" WARNING LIGHT CAME ON. I CALLED THE DEALER AND THEY SAID TO CHECK THE BATTERY. TOOK IT TO A MECHANIC AND HE HAD TO REPLACE THE ELECTRONIC STEERING GEAR AND RACK AND PINION. TOTAL COST $2500.

Mileage: 107,000

A FEW DAYS BEFORE INCIDENT THE CAR DEVELOPED A RUBBING NOISE IN THE STEERING COLUMN AND MY FIANCE STATED THAT THE CAR WAS DIFFICULT TO STEER. THINKING IT WAS A POWER STEERING ISSUE - A SERVICE APPOINTMENT WAS SCHEDULED AND I DROVE THE CAR TO THE DEALER AFTER HOURS. THE DISTANCE IS APPROXIMATELY 13 MILES. AFTER ABOUT 10 MILES THE DASH DISPLAY INDICATED A YELLOW DISPLAY STATING "SERVICE STEERING SYSTEM SOON". I CONTINUED TO DEALERSHIP AND ARRIVED JUST BEFORE 7:00 PM. WHEN I TURNED THE CAR INTO A PARKING SPACE NEAR SERVICE THE STEERING COLUMN LOCKED AND BECAME IMMOVABLE AND CAR DISPLAY STATED A RED WARNING BOX " TOTAL STEERING FAILURE - STOP SAFELY" THIS IS THE CONDITION THE SERVICE MANAGER FOUND THE NEXT MORNING. THE CAUSE IS A TOTAL FAILURE OF THE ELECTRONIC STEERING CONTROL MODULE. THE COST TO REPLACE THIS PART IS $2000 AFTER WHICH TIME THE DEALER CAN DIAGNOSE "ANY OF THE OTHER THREE COMMON CAUSES OF STEERING LOSS."

Mileage: 153,000

MAKING A RIGHT HAND TURN IN SILVER LAKE, CA WHEN THE POWER STEERING ASSIST FAILURE LIGHT CAME ON. THE STEERING WHEEL SEEMED TO FREEZE. I WAS ABLE TO PULL OVER BUT WAS DEFINITELY SHAKEN AS I ALMOST HIT SEVERAL CARS. I KNOW THAT IF MY YOUNGER SISTER WAS DRIVING SHE WOULD NOT HAVE KNOWN WHAT TO DO. I TURNED THE CAR OFF AND RESTARTED AND WAS ABLE TO GET HOME. AFTER RESEARCH AND REALIZING THIS IS A COMMON PROBLEM WITH THE 2012 FOCUS NOT SURE WHAT TO DO AND DO NOT HAVE THE ESTIMATED $2,000 TO REPAIR.

Mileage: 37,000

I WOULD LIKE TO REPORT MY STEERING MALFUNCTION ON MY FOCUS HAS GONE OUT...I HAVE SEEN MANY COMPLAINTS ON THE EXACT SAME MODEL AND YEAR ON THIS AND IT'S A PROBLEM THAT NEEDS TO BE RECALLED. MY RECENT EXPERIENCE WITH THIS PROBLEM OCCURRED WHILE I WAS ON THE FREEWAY WITH MY CHILDREN AND IT WAS VERY SCARY THE STEERING WHEEL LOCKED UP AND WAS SO HARD TO STEER IT. THIS IS AN URGENT MATTER THAT NEED TO BE RECALLED.

Mileage: 105,000

AUBURN, ME - WHILE REVERSING OUT OF MY DRIVEWAY THE "AUTO STEERING ASSIST FAILURE" MESSAGE APPEARED AND I LOST POWER STEERING IN THE VEHICLE, STEERING WHEEL WAS ALMOST IMPOSSIBLE TO TURN. LEFT CAR FOR THE EVENING AND STARTED THE CAR AGAIN IN THE MORNING. WARNING MESSAGE DID NOT APPEAR AND POWER STEERING SEEMED TO HAVE RETURNED. I HAD THE CAR TOWED TO THE LOCAL FORD DEALERSHIP. MECHANICS WERE UNABLE TO FIND AN ISSUE OR REPRODUCE IT AFTER HAVING THE VEHICLE FOR THREE DAYS. SITED THAT THEY HAD NOT HEARD OF OR SEEN ANY ISSUES WITH POWER STEERING FAILURES WITH OTHER FORD FOCUS VEHICLES. THE VEHICLE HAS 130K (APRX) MILES. *TR

Mileage: 130,000

THE VEHICLE WAS IN MOTION WHEN A SUDDEN LOSS IN POWER STEERING OCCURRED. A "STEERING ASSIST FAILURE" MESSAGE APPEARED ON THE DISPLAY. THE VEHICLE HAD PREVIOUSLY BEEN CHECKED AT A FACTORY DEALERSHIP FOR THIS ISSUE WHICH APPEARED INTERMITTENTLY AND NO APPARENT PROBLEM WAS FOUND. THE EPAS SYSTEM IS NOW DISABLED FULL TIME AND THE VEHICLE HAS ONLY 26K MILES. IT IS MY UNDERSTANDING THAT FORD IS AWARE OF FAULTY COMPONENTS/ENGINEERING REGARDING THIS PROBLEM BUT REFUSES TO RECALL. A SUDDEN LOSS OF POWER STEERING COULD RESULT IN CATASTROPHIC CONSEQUENCES AND LOSS OF LIFE. COSTLY REPAIRS WOULD NOT SOLVE THE INHERENT PROBLEMS WITH THIS SYSTEM AS IT WOULD BE PRONE TO FAIL AGAIN. PLEASE TAKE ACTION

Mileage: 26,775

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE IDLING AT A STOP SIGN, THE POWER STEERING FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 99,050.

Mileage: 99,050

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED TO OPERATE AS INTENDED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE STEERING ASSIST SERVICE FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

Mileage: 81,000

ELECTRONIC POWER STEERING SUDDENLY FAILED WHILE TURNING INTO A PARKING AREA. THE WHEEL BECAME SO STIFF THAT IT WAS NEARLY IMPOSSIBLE TO TURN IT. THIS EVENT OCCURRED IN A PARKING LOT AT LOW SPEEDS BUT SOME REPORTS SHOW THAT THIS HAS HAPPENED TO OTHER 2012 FOCUS CARS WHILE DRIVING AT HIGHWAY SPEEDS. *TR

Mileage: 60,000

STEERING ASSIST GOES OUT LEAVING ME WITH NO POWER STEERING. *TR

Mileage: 50,000

STEERING WARNING LIGHT CAME ON SO I TURNED THE CAR OFF AND WHEN I TURNED IT BACK ON IT WAS GONE. I THEN BACKED OUT OF MY SPOT AND PUT IT INTO DRIVE. THE CAR LOST ALL POWER STEERING AND WAS UNABLE TO MOVE. I TURNED THE CAR OFF AND BACK ON AND THIS FIXED THE PROBLEM (NO WARNING LIGHTS). THIS HAPPENED MANY TIMES OVER THE NEXT FEW WEEKS BUT WITHOUT THE WARNING LIGHT GOING OFF. NOW I HAVE NO POWER STEERING AT ALL IN FORWARD OR REVERSE AND IT DOES NOT GET FIXED WHEN TURNING THE CAR OFF AND BACK ON. TOOK IT TO THE DEALER AND THEY SAID THE STEERING MODULE HAD FAILED AND WOULD NEED TO BE REPLACE. I HAVE DONE RESEARCH ON LINE AND MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM. WHY HAS THIS NOT BEEN A SAFETY RECALL IS BEYOND ME. VERY DISAPPOINTED WITH FORD AND NHTSA FOR NOT ALREADY ACTING ON THIS!

Mileage: 85,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE POWER STEERING LOCKED UP AND THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO A FORD DEALER, BUT WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STARTING THE VEHICLE, THE "FAULTY STEERING ASSIST" WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,480.

Mileage: 103,480

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 12/21/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON OCTOBER 14, 2016. UPDATED 12/27/16.*JB

Mileage: 90,000

MY WIFE WAS DRIVING ON A CITY STREET AND WHEN SHE MADE A LEFT TURN THE POWER STEERING FAILED , AND ALMOST HIT ANOTHER CAR . SHE WAS ABLE TO GET THE CAR TO A PARKING LOT . I DID SOME RESEARCH AND I AM NOT THE ONLY ONE WITH THIS ISSUE . FORD NEEDS TO WARRANTY ALL AFFECTED CARS AND FIX IT. *TR

Mileage: 64,000

POWER STEER ASSIST SYSTEM WENT OUT COMPLETELY. I WAS DRIVING AND TOOK A TURN AND THE ELECTRIC MOTOR FAILED AND CANT STEER THE CAR AT ALL. SITTING IN DRIVEWAY UNDRIVABLE. *TR

Mileage: 107,000

STEERING ASSIST MALFUNTION ,MY STERING IS HARD ,AND MY DEALER NO CANT FIX THAT PROBLEM,MY CAR HAVE 73513 AND HAVE GUARANTY ,AND THE DEALER SAID ,I NEED PAID FOR FIX THAT PROBLEM

DRIVING DOWN THE HIGHWAY AND MY POWER STEERING IN MY 2012 FORD FOCUS WENT OUT COMPLETELY ALMOST CAUSE ME TO CRASH WAS GOING 70 MPH AND BEARLY WAS ABLE TO GET TO THE SIDE OF THE ROAD SAFELY.

Mileage: 94,000

THE STEERING ASSIST FAULT HAPPENED A FEW TIMES AFTER I PURCHASED THE VEHICLE AT 60,000 MILES APRIL OF 2015 . TURNING ON AND OFF THE CAR FIXED IT THOSE AT LEAST 10 TIMES IT HAPPENED. NOW OCTOBER 2016 AT 102,000 MILES MY CAR FAILED ME IN TRAFFIC AT A STOP LIGHT. I PUSHED THE GAS AND IT WOULDN'T DRIVE, THE STEERING WHEEL LOCKED. AFTER BEING OFF FOR 10 MIN IT WAS MOVABLE. MADE AN APPOINTMENT WITH FORD FOR THE B12 UPDATE THINKING THAT WOULD FIX IT. THE DAY OF THE APPOINTMENT I COULDN'T GET MY CAR OUT OF MY DRIVEWAY. I STARTED THE CAR MULTIPLE TIMES AND THE STEERING ASSIST FAULT SYMBOL CAME UP AND I COULD TURN THE WHEEL. I HAD THE CAR TOWED TO FORD. THEY DID THE B12 UPDATE AND THE WHEEL IS STILL LOCKED . THEY SAID THEY DON'T KNOW WHAT IT COULD BE AND I TOLD THEM I SEE ONLINE SO MANY CARS LIKE MINE WITH THE SAME ISSUE. THEY SAID THEY CAN DO A DIAGNOSTICS FOR $109. NOW I SEE HOW MUCH IT'S GONNA COST AND FORD WON'T HELP ME WITH A SOLUTION BECAUSE THERE IS NO RECALL AND THE CAR HAS HIGH MILEAGE WITH NO WARRANTY. THEY ASK SAID I COULD COMPLETE THE OTHER RECALL I SAW ONLINE BECAUSE I'M OUT OF WARRANTY?? I DON'T KNOW WHAT TO DO I CAN'T PAY $2000 TO FIX IT WHEN IT'S A PROBLEM WITH THE MAKE OF THE CAR. THE ONLY OPTION HE GAVE ME WAS TO TRADE IT IN AND BUY A NEW ONE WITH A GOODWILL CREDIT. I DON'T HAVE MONEY FOR THAT EITHER I OWE $12,000 ON THE CAR. CASE # WITH FORD CAS-10809286

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED AND THE STEERING MALFUNCTION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE, AND THE FAILURE WENT AWAY. THE CONTACT STATED THAT IT WAS THE FIRST INSTANCE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

Mileage: 76,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER RACK ASSEMBLY AND POWER STEERING MOTOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,749.

Mileage: 79,749

HAD THE STEERING ASSIST FAULT ERROR COME ON AGAIN FOR THE THIRD TIME IN A MONTH-SECOND TIME IN LESS THAN A WEEK. I WAS COMING TO A STOP, DRIVING LESS THAN 5MPH WHEN IT HAPPENED.

Mileage: 115

WHEN THE CAR IS PUT INTO DRIVE OR REVERSE THE STEERING LOCKS AND YOU CANNOT CONTROL THE STEERING. I ALMOST HIT CAR NEXT TO ME AT A GROCERY STORE PARKING LOT AND MY GARAGE WALL WHILE BACKING OUT. IT HAPPENS IN MY DRIVEWAY, STORE PARKING LOTS, WHERE EVER I GO AND THE MECHANIC EXPERIENCED IT AT THE DEALER. THE DEALER FOUND IT TO BE THE ELECTRONIC POWER STEERING SYSTEM HAS FAILED AND IT NEEDS A NEW ONE COSTING $2,141.34.

Mileage: 21,018

MY TRANSMISSION SHUTTERS VERY BADLY I HAVE HAD IT AT THE DEALER IN LOS LUNAS NEW MEXICO. IT IS STILL NOT FIXED. MY STREERING ASSIST LIGHT CAME ON AND IHAVENO POWER STEERING. AFTER THE LAST OIL CHANGE TO CHANGE OIL LIGHT WILL NOT GO OFF EVEN AFTER THE RESET PROCEDURES HAVE BEEN FOLLOWED. THE LIGHTER DOES NOT WORK. O AND TO TOP IT OFF I JUST GOT A RECALL LETTER SOMETHING TO DO WITH ELECTRICAL FAILURE . BUT HAD NOTHING TO DO WITH THE ABOVE PROBLEMS. THIS IS WAY MANY FOR A CAR OF ITS AGE I AM SURE I HAVE A LEMON. WHAT CAN BE DONE?

Mileage: 120,000

WHILE DRIVING THE ELECTRICAL POWER STEERING ASSIST FAILED (DASHBOARD INDICATOR AND LOSS OF POWER STEERING). THIS HAS HAPPENED ABOUT EIGHT (8) TIMES. WHEN THIS OCCURS THE VEHICLE BECOMES ALMOST IMPOSSIBLE TO NAVIGATE, ON TWO OCCASIONS ALMOST LEADING TO ACCIDENTS. IN THIS CONDITION THE VEHICLE POSES A SERIOUS PERSONAL AND PUBLIC SAFETY RISK. I TOOK THE VEHICLE TO MY LOCAL FORD DEALER (METRO FORD OF MADISON, WI) WHO KEPT IT FOR FOUR (4) DAYS. THEY STATED FROM THE VERY BEGINNING THAT THEY KNOW NOTHING ABOUT THE STEERING PROBLEM, TESTED THE CAR FOR FOUR DAYS AND CHARGED ME $150.00 FOR TEST THAT PRODUCED NO RESULTS. WITHIN TWO (2) HOURS TO PICKING UP THE VEHICLE THE ELECTRIC POWER STEERING SYSTEM FAILED MULTIPLE TIMES. FORD NEEDS TO ISSUE A RECALL AND REPLACE THE ELECTRIC POWER STEERING SYSTEM IMMEDIATELY AT NO COST TO THE OWNER. OR JUST BUY THE VEHICLE BACK FROM THE OWNER. I BELIEVE THIS VEHICLE POSES A GREAT PUBLIC DANGER.

Mileage: 72,000

A MESSAGE OF "STEERING ASSIST MALFUNCTION" APPEARS. LOSE POWER STEERING ..HARD TO DRIVE. WHEN YOU TURN OFF THE CAR AND TURN IT BACK ON IT "FIXES" ITSELF AND YOU CAN DRIVE. OTHERWISE, VERY DIFFICULT TO DRIVE. VERY HARD TO TURN WHEN DRIVING.

Mileage: 70,000

MY 19 YEAR OLD DAUGHTER DRIVES THIS CAR AND IS IN COLLEGE AWAY FROM HOME. SHE GOT IN HER CAR IN THE PARKING GARAGE AT HER APARTMENT, CRANKED IT, AND THE "STEERING ASSIST DEFAULT" MESSAGE LIT AND SHE WAS UNABLE TO STEER THE CAR. THANKFULLY, SHE WASN'T DRIVING ANYWHERE WHEN THIS OCCURRED OR IT COULD HAVE BEEN VERY BAD. WE HAD TO HAVE THE CAR TOWED TO A FORD DEALERSHIP, AND THEY TELL US THAT IT'S GOING TO COST $2,000 TO REPAIR!!!!! NOT ACCEPTABLE!!!!!

Mileage: 75,000

THE POWER STEERING ON MY 2012 FORD FOCUS GOES OUT INTERMITTENTLY, ONCE WHEN I WAS DRIVING, BUT THEN IT CAME BACK ON BEFORE I HAD A CHANCE TO STOP. USUALLY IT GOES OUT AS I BEGIN TO MOVE MY CAR AWAY FROM ITS PARKING PLACE. I HAVE TO SHUT THE CAR OFF, RESTART IT AND HOPE THE PROBLEM GOES AWAY. ONE TIME THE PROBLEM DIDN'T GO AWAY IN SPITE OF MY STOPPING AND RESTARTING THE CAR, AND I HAD TO DRIVE IT THE REST OF THE WAY HOME WITHOUT POWER STEERING. NO FUN.

Mileage: 70,000

STEERING ASSIST QUIT WORKING DURING STARTING OF VEHICLE. WARNING LIGHT CAME ON TO TAKE CAR FOR SERVICE. CAR VERY VERY VERY HARD TO STEER. TAKING CAR FOR SERVICE TOMORROW. STILL DRIVING THE CAR.

Mileage: 118,000

MY WIFE WAS DRIVING HER LITTLE FORD GOING THROUGH A CORNER AND THE POWER STEERING FAILED WITHOUT WARNING AND SHE NEARLY CRASHED!! SHE MANAGED TO LIMP IT TO THE FORD GARAGE AS I WAS OUT OF TOWN, WHERE IT WAS DIAGNOSED THAT THE EPAS HAD FAILED. THE EPAS FAILURE IS RAMPANT THROUGH A RANGE OF FORD MODEL VEHICLES AND THEY DON'T GIVE TWO HOOTS ABOUT OUR PROBLEM BECAUSE THERE HAVEN'T BEEN ENOUGH (WHAT!!) FAILURES TO WARRANT A RECALL ON THE 2012 FOCUS ALTHOUGH ITS A KNOWN PROBLEM WITH THIS MODEL AND IT IS CURRENTLY THE REASON FOR A CLASS ACTION LAW SUIT IN CALIFORNIA. THEIR CUSTOMER SERVICE DOESN'T EVEN SAY "SORRY" JUST THAT FORD IS OFFERING NO ASSISTANCE. POWER STEERING SHOULD NOT GO OUT ON A 2012 VEHICLE WITH ONLY 44000 MILES ON IT. STEERING GEAR REPLACED AT A COST OF $2009.00.

Mileage: 44,800

TWICE IN MID SEPTEMBER 2016 THE MESSAGE "STEERING ASSIST SERVICE" CAME UP AFTER STARTING THE VEHICLE AND THE POWER STEERING ON THE VEHICLE WOULD NOT WORK. THE SOLUTION SEEMED TO BE TURNING THE POWER OFF, THEN RESTARTING THE VEHICLE. AFTER RESTART THE POWER STEERING WAS WORKING AGAIN. A VISIT TO THE DEALER'S SERVICE DEPARTMENT FOUND NO PROBLEMS WITH THE SYSTEM. MY CONCERN IS THAT THIS IS MY DAUGHTER'S CAR, SHE'S 18 YEARS OLD AND IF THE STEERING FAILS WHILE SHE'S DRIVING, THERE MAY BE AN ACCIDENT. IF FORD RECALLED OTHER MODELS FOR THE SAME PROBLEM, WHY WON'T THEY RECALL THE FOCUS AND TAKE CARE OF THESE CUSTOMERS AS WELL?

Mileage: 92,000

POWER STEERING FAILURE. STATIONARY, WHEN STARTING VEHICLE POWER STEERING WILL NOT OPERATE. HAVE TO RESTART A FEW TIMES TO GET THE POWER STEERING TO OPERATE.

Mileage: 45,000

POWER STEERING SPORADICALLY COMES IN AND OUT ' USUALLY WHEN THE CAR IS JUST STARTED AND WE ATTEMPT TO BACK OUT ' THE STEERING HAS NO POWER. STEERING WHEEL LOCKES WHILE DRIVING. FORD SERVICE RAN DIAGNOSTIC ON THE VEHICLE AND NO ERROR CODES WERE PRESENT. THEY CAN NOT FIND A SOLUTION OR WHY THE PROBLEM IS EVEN HAPPENING

Mileage: 49,000

DAUGHTER WAS DRIVING TO SCHOOL AND POWER STEERING SUDDENLY QUIT FUNCTIONING AND WARNING LIGHT CAME ON WHILE DRIVING IN A BUSY CITY STREET IN DAVIE, FL. HAD A LOCAL MECHANIC DO A QUICK CHECK BUT COULD NOT DIAGNOSE PROBLEM. WILL BE CONTACTING LOCAL FORD DEALERSHIP FOR ASSISTANCE FEEL IT COULD BE UNSAFE FOR MYSELF AND OTHERS IF I DRIVE MUCH THIS WAY

Mileage: 55,000

ON 9/18/2016 IN A SHOPPING CENTER PARKING LOT,STARTED CAR PUT INTO DRIVE AND WAS TURNING ONTO EXIT LANE OF LOT WHEN STEERING WHEEL STOPPED TURNING AND AMBER "I"LIGHT CAME ON.STOPPED VEHICLE .PUT IN PARK.COULD NOT TURN WHEEL EITHER DIRECTION.TURNED CAR OFF THEN RESTARTED,AMBER LIGHT STAYED ON POWER STEERING ASSIST FAILURE.WAS ABLE TO MANEUVER CAR TO A SAFE PARKING AREA FROM LANE .IT WAS A SCARY EVENT .MY FRIEND HER 4 MONTH OLD AND 4 YEAR OLD WERE IN THE CAR WITH ME AND ALSO HER 15 YEAR OLD NIECE!WE WERE ABOUT TO GO ON THE HIGHWAY!! I NOW UNDERSTAND A RECALL HAS NOT BEEN ISSUED AFTER HUNDREDS OF COMPLAINTS FOR THIS SAFETY PROBLEM ON THIS VEHICLE EVEN THOUGH THIS SAME SYSTEM HAS BEEN RECALLED ON OTHER MODELS.I AM APPALLED AND PERPLEXED AS YOU ARE RESPONSIBLE FOR ALL OUR SAFETY.PLEASE DO YOUR DUTY TO RECALL THIS SAFETY PROBLEM.

Mileage: 67,569

POWER STEERING ASSIST FAULT POWER STEERING WILL NOT FUNCTION UNTIL CAR KEY IS TURNED OFF AND ON A FEW TIMES. THIS SOUNDS LIKE THE SAME PROBLEM THEY HAVE INTHE FORD FUSION AND IT IS ON RECALL. THIS IS A SERIOUS SAFETY PROBLEM AND IT SHOULD BE RECALLED?? IT DOES IT ABOUT ONCE DAY.

Mileage: 100,000

AT APPROXIMATELY 70,000 MILES, I HAD TURNED OFF MY CAR TO GET GAS. WHEN I RESTARTED THE CAR, I RECEIVED A POWER STEERING ASSIST FAULT MESSAGE. THE POWER STEERING NO LONGER OPERATED. I COULD STILL STEER THE CAR, BUT IT WAS EXTREMELY DIFFICULT. MULTIPLE RESTARTS DID NOT RESOLVE THE PROBLEM. I TOOK MY CAR TO THE DEALER, AND THEY VERIFIED THE ISSUE. THE DEALER OFFERED TO REPLACE THE ENTIRE STEERING RACK CONTAINING THE ELECTRONIC POWER STEERING MODULE FOR $1700.

Mileage: 70,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING FAILURE SIGNAL ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE WAS NO RECALL RELATED TO THE POWER STEERING FAILURE. THE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER TURNING ON THE VEHICLE, THE INSTRUMENT PANEL WOULD DISPLAY A WARNING MESSAGE OF "STEERING ASSIST FAULT". THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR BOX WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE HAD TO BE RESTARTED IN ORDER FOR THE STEERING TO BE OPERATIONAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

Mileage: 61,000

MY DAUGHTER WAS DRIVING FROM HER JOB WHEN THE POWER STEERING WENT OUT ON HER 2012 FORD FOCUS. SHE IS A COLLEGE STUDENT NEEDING A SAFE RELIABLE CAR TO GET HER BACK AND FORTH FROM COLLEGE. IT IS UNBELIEVABLE THAT THE FUSIONS WERE RECALLED FOR POWER STEERING FAILING. WHY NOT THE FOCUS??? IT IS RIDICULOUS THAT ITS GOING TO COST AN ESTIMATED $1850 TO FIX A PROBLEM.

Mileage: 65,000

STEER WHEEL ASSIST SHUTS OFF AT CAR ENGINE START WHILE PARKED IN RESIDENCE PARKING. MULTIPLE RESTART AT SAME LOCATION WOULD NOT MAKE THE ISSUE DISAPPEAR. CAR CANNOT BE OPERATED AS LACK OF STEERING POWER IS AN OBVIOUS SAFETY HAZARD ON THE ROAD. CAR HAS 36000 MILES.

Mileage: 36,000

I WAS DRIVING BACK FROM THE GYM ON 9/15/16 WHEN I GOT AN ERROR ON THE DASHBOARD SAYING "STEERING ASSIST MALFUNCTION." AT THAT TIME MY FOCUS WAS IN MOTION ON A CITY STREET AT APPROXIMATELY 45 MPH AND APPROACHING A TURN THAT I NEEDED TO TAKE. THIS WAS HIGHLY DANGEROUS AND IMPAIRED MOST OF MY ABILITY TO STEER AND ALMOST CAUSED AN ACCIDENT AS I WAS TRYING TO STEER THE TURN. THIS IS HIGHLY DANGEROUS, AND FROM HUNDREDS OF REVIEWS ONLINE MANY 2012 FORD FOCUS OWNERS ARE HAVING THE EXACT SAME ISSUE. THIS IS SOMETHING THAT NOT ONLY NEEDS TO BE INVESTIGATED, BUT NEED TO BE RECALLED FOR THE SAFETY OF ALL FORD FOCUS DRIVERS.

Mileage: 71,500

LURCHING AND UNCONTROLLED SHIFTING OCCURS WITH THE TRANSMISSION. IT HAS LEFT ME STUCK IN THE MIDDLE OF A LEFT TURN BECAUSE IT DOESN'T SHIFT CORRECTLY. NOW I RAN OFF THE ROAD WHILE EXITING A FREEWAY BECAUSE THE POWER STEERING TURNED OFF IN THE MIDDLE OF THE TURN. THIS HAS NOW HAPPENED 6 TIMES RANDOMLY. IT GIVES ME A POWER STEERING FAULT. I HAVE COME CLOSE TO BEING THE CAUSE OF 3 ACCIDENTS BECAUSE OF THESE TWO ISSUES.

Mileage: 93,087

THE ELECTRONIC POWER ASSISTED STEERING (DPAS) SYSTEM ON MY 2012 FORD FOCUS HAS FAILED. THE VEHICLE IS UN-DRIVABLE ABSENT EXTREME FORCE. EMERGENCY MANEUVERS ARE OUT OF THE QUESTION. THE VEHICLE IS UTTERLY UNSAFE TO OPERATE. RESTARTING THE VEHICLE AND RESETTING THE ECU HAVE NO EFFECT. THE FAILURE OCCURRED WHEN STARTING THE VEHICLE (STATIONARY). LUCKILY IT DIDN'T FAIL WHILE DRIVING.

Mileage: 58,263

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 72,000

AS I WAS COMING TO A STOP, THE STEERING GOT REALLY DIFFICULT AND THE STEERING ASSIST LIGHT CAME ON. AFTER STOPPING, THE STEERING LOCKED UP COMPLETELY. I RESTARTED THE CAR, AND IT WORKED AFTER THAT. NOW I'M WORRIED THIS WILL HAPPEN IN A WORSE AREA, PARTICULARLY WHILE ON THE FREEWAY. I ALSO RECENTLY HAD THE PASSENGER DOOR OPEN WHILE I WAS DRIVING AND HAD TO TIE THE SEAT BELT THROUGH THE DOOR HANDLE AND HOLD TO MAKE IT HOME WITHOUT THE DOOR COMING OPEN. LOCKING THE SEAT BELT IN STILL MADE THE DOOR BARELY OPEN, AND THE ALERT GO OFF. THIS LOOKS LIKE IT WAS JUST RECALLED, SO I'M HOPING I GET REIMBURSED. IT WASN'T CHEAP TO FIX. CAR IS 114,000 MILES.

Mileage: 114,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE STEERING BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,633.

Mileage: 56,633

RECENTLY I'VE HAD AN ISSUE WITH THE STARTER. THE DASH STATED THE CAR BATTERY WAS LOW, I HAVE THE CAR TAKEN TO A LOCAL MECHANIC WHERE THE BATTERY IS TESTING THAT IT IS GOOD. THE CAR WILL START IN THE MORNINGS AFTER RESTING AND I DON'T DRIVE AS MUCH AS JUST TO BE SAFE WHILE I TRY TO FIGURE OUT WHAT'S GOING ON WITH THIS CAR. I'VE HAD THIS CAR FIXED THREE TIMES IN THE PAST YEAR, ONCE FOR THE CUSTOMER SURVEY SATISFACTION (NOT A RECALL FORD TOLD ME) TO HAVE THE TRANSMISSION FIXED, ANOTHER TO HAVE THE STEERING MODULE REPLACED AND A THIRD TIME TO HAVE THE CLUTCHES REPLACED AND THAT WAS DONE BY A DEALERSHIP TO STOP THE LURCHING AND JERKING THAT THE CAR DOES. I'M AMAZED AT THE CALLOUSNESS OF A COMPANY THAT COMPLETELY IGNORES THE PLEAS OF PEOPLE WHO HAVE ALMOST CRASHED IN THEIR VEHICLES! NO REGARD FOR THEIR CONSUMERS WHAT SO EVER!! I PROMISE THIS WILL BE THE FIRST & LAST FORD VEHICLE THAT I EVER BUY.

Mileage: 111,085

OUR 2012 FORD FOCUS ALL OF A SUDDEN LOST ITS POWER STEERING CAPABILITIES MAKING THE CAR EXTREMELY DIFFICULT TO STEER, TURN OR CONTROL. MY 20 YEAR OLD DAUGHTER WHO DRIVES THE CAR DAILY IS OF SLIGHT BUILD, SO HER SAFETY WAS AT JEOPARDY BEHIND THE WHEEL. THIS PROBLEM OCCURRED WHILE SHE WAS DRIVING NEAR OUR HOME ON 9/6/16. I DROVE IT IMMEDIATELY AND FOUND IT VERY DIFFICULT TO MANEUVER, SO I BROUGHT IT TO A FORD DEALER THAT SAME DAY. ON 9/7/16 I WAS TOLD THE RACK & PINION ELECTRONIC SYSTEM FAILED AND THE REPAIR COSTS ARE OVER $1900. I FEEL THIS IS A SAFETY ISSUE THAT FORD NEEDS TO ADDRESS AND PAY FOR THE COMPLETE CHARGES. THE VEHICLE IS UNSAFE TO DRIVE AT THIS POINT UNTIL THE EXPENSIVE PROBLEM IS RESOLVED.

Mileage: 105,000

BACKING UP, VEHICLE ASSIST WARNING AND LOSS OF POWER STEERING OCCURED.

STEERING ERROR CODE COMES ON MORE AND MORE FREQUENTLY. TODAY IT FROZE UP ON MY GIRL WHILE SHE WAS DRIVING AND SHE COULD HAVE BEEN SERIOUSLY INJURED. FORD AND / OR NHTSA NEEDS TO DO SOMETHING TO GET THESE DEATH TRAPS RECALLED. WHAT'S IT GOING TO TAKE??

Mileage: 362,000

AS OF SEPTEMBER 2, 2016, 3 TIMES WITHIN PAST 2 WEEKS AFTER STARTING VEHICLE GET ERROR MESSAGE "STEERING ASSIST FAULT" AND THERE IS NO POWER STEERING. AFTER TURNING OFF VEHICLE AND RESTARTING THE ERROR HAS BEEN CLEARED. CONCERNED OF TOTAL FAILURE WHICH LOOKS TO BE ~$2000 TO REPAIR OR FAILURE WHILE DRIVING, ON NHTSA WEBISTE THERE ARE 254 STEERING COMPLAINTS FOR 2012 FOCUS, AROUND 50 FOR 2013 FOCUS AND 50 FOR 2014 FOCUS. THERE WERE 5 COMPLAINTS FOR 2011 FOCUS WHICH IS LAST MODEL THAT DID NOT HAVE EPAS STEERING. CLEARLY THERE IS A DESIGN PROBLEM WITH THIS EPAS STEERING SYSTEM, AM HOPING FORD DOES THE RIGHT THING AND RECALL THIS TO ALLEVIATE UNHAPPY CUSTOMERS AND POTENTIAL SAFETY PROBLEM.

Mileage: 87,000

THE POWER STEERING ASSIST FAULT ILLUMINATED WHEN I STARTED MY VEHICLE, ALONG WITH NO POWER STEERING WHEN I WOULD TURN THE WHEEL. RESTARTED THE VEHICLE MULTIPLE TIMES WITH THE SAME RESULT.

Mileage: 82,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING ASSIST MODULE WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO TURN THE IGNITION SWITCH OFF AND ON TO BE ABLE TO RESUME DRIVING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. IN ADDITION, WHILE EXITING THE DRIVEWAY, THE VEHICLE JERKED AND LOST POWER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 87,025.

Mileage: 87,025

POWER STEERING FAILURE- STARTED WITH EVERYONCE IN A WHILE ID GET THE ERROR NOTICE OF POWER STEERING FAILURE SO I WOULD TURN OFF THE CAR START IT BACK UP AND FINE, IT STARTED TO HAPPEN MORE FREQUENTLY TO THE IMBARRASSING POINT OF HAVING TO TURN ON AND OFF THE CAR 5-10 TIMES JUST TO HAVE POWER STEERING, THEN I GOT A LETTER TO UPDATE MY CAR'S SOFTWARE TO HELP FIX THE POWER STEERING ISSUE, I GOT THE SOFTWARE UPDATE AND 3 MONTHS LATER TOTAL FAILURE, I NOW HAVE ZERO POWER STEERING AND NOW FORD WANTS ME TO PAY $2200 TO FIX IT, WHEN IT FAILED I ALMOST CRASHED INTO ANOTHER CAR WITH MY KIDS IN MY CAR ON THE FREEWAY, NEEDLESS TO SAY WE ARE GREATFUL TO BE ALIVE, SAD THING IS ALL OTHER MODELS FROM 2011-2012 WITH THE SAME EXACT POWER STEERING SYSTEM GET A RECALL WHY NOT THE FOCUS? I WISH I WOULD HAVE KNOWN BEFORE I WOULD HAVE NEVER BOUGHT THE CAR, FORD IS A SCAM AND DOESNT BACK UP ITS PRODUCT, THE POWER STEERING IS BROKE BECAUSE OF THEIR DEFECTIVE PRODUCT

Mileage: 70,000

ON AUGUST 17, 2016, I WAS DRIVING MY FOCUS AND WHILE TURNING A CORNER, MY STEERING SEEMED TO LOCK UP. I COULDN'T TURN THE WHEEL. I BRAKED HARD BECAUSE I WAS HEADED INTO PARKED CARS. I WAS ABLE TO REVERSE AND PARK GOOD ENOUGH UNTIL TOW TRUCK ARRIVED. I HAD IT TOWED TO FORD DEALER IN SANTA MONICA, CA. THE SERVICE AGENT TOLD ME THAT MY BATTERY WAS LOW AND CAUSED MY STEERING ISSUE. I INFORMED HIM THE BATTERY WAS ONLY ONE YEAR OLD. HE REPLIED THAT IT HAD A BAD CELL. HE TOLD ME IF I PUT A NEW BATTERY, IT WILL FIX ISSUE. I AUTHORIZED REPLACEMENT AND PICKED UP MY CAR THE NEXT DAY. ON AUGUST 26, 2016, I WAS IN MY CAR AND A WARNING POPPED ON MY DASH, "BATTERY LOW, CHECK MANUAL." I DROVE IT STRAIGHT TO FORD. THE SERVICE AGENT CHECKED MY BATTERY AND ALTERNATOR AND SAID THEY BOTH WERE GOOD. HE FIRST TOLD ME THAT WARNING ALWAYS COMES ON WHEN YOU TURN KEY ON BUT DON'T START ENGINE. I TOLD HIM IT HAD NEVER POPPED ON BEFORE IN THE FOUR YEARS I'VE HAD THE CAR. HE INSISTED I JUST HADN'T NOTICED IT BEFORE. I TOLD HIM I'M SURE THAT IT NEVER HAPPENED. SO WHEN HE TEST DROVE IT, HE SWITCHED UP HIS OPINION THAT THE WARNING WAS REFERRING TO THE KEY REMOTE. I ASKED HOW BECAUSE IT SHOWED A SYMBOL OF THE CAR BATTERY. I TOLD HIM I HOPE YOU'RE CORRECT AND IT IS JUST THE REMOTE BECAUSE I WAS WORRIED THAT THE STEERING WOULD LOCK AGAIN AFTER HE PREVIOUSLY SAID THAT IT WENT OUT BECAUSE OF LOW BATTERY. SO I PROCEEDED TO DRIVE BACK TO WHERE I WAS STAYING AND WHEN I TURNED INTO A DRIVEWAY TO TURN AROUND, MY POWER STEERING WENT OUT. I WAS NOT STRONG ENOUGH TO STEER IT WELL,BUT WAS ABLE TO REVERSE AS CLOSE TO CURB AS POSSIBLE AND AGAIN WAITED TO BE TOWED BACK TO FORD. END RESULT: THEY HAD IT FOR FOUR DAYS, DROVE IT FOR 72 MILES AND HOOKED IT UP TO A DIAGNOSTIC MACHINE. THEY COULD FIND NOTHING WRONG. I'M AFRAID TO DRIVE MY FOCUS. I FEEL LIKE THE STEERING COULD GO OUT OR LOCK UP AT ANY GIVEN MOMENT.

Mileage: 75,000

POWER STEERING FAILURE. HAPPENED 4-5 TIMES WHEN I START THE CAR. POWER STEERING WILL NOT WORK AND I GET A MESSAGE THAT "STEERING ASSIST SERVICE" NEEDED. TURNING THE CAR OFF, RESTARTING USUALLY FIXES THE PROBLEM BUT I WORRY WHAT MIGHT HAPPEN IF IT FAILS AT 70 MPH IN TRAFFIC. I SEE MANY COMPLAINTS OF THE SAME ISSUE ON THE WEB. I AM SURPRISED FORD HAS NOT ADDRESSED THIS VERY COMMON PROBLEM.

Mileage: 89,000

WHEN I AM IN PARK STARTING THE CAR,. THE STEERING WONT WORK. A MESSAGE COMES UP SAYING THE POWER STEERING ASST SYSTEM IS OUT. DOES NOT STEER AT ALL. I TURNED THE CAR OFF AND ON ABOUT 3 TIMES THEN IT WENT AWAY THERE IS AN ELECTRIC MOTOR NO PUMP. .I CALLED TO COMPLAIN AND FORD SAYS THERE IS NOT RECALL. THEY DO HOWEVER RECALL OTHER MODELS WITH THE SAME PROBLEM. IF..THIS IS NOT A SAFETY ISSUE I DON'T KNOW WHAT IS? THE STEERING MOTOR GOES OUT? WHAT IF IT HAPPENS WHEN I AM ON THE ROAD. THEY ALREADY TOLD ME THEY WONT FIX IT. IT IS CLEARLY A RECALL ISSUE AND THEY WONT FIX THE LESSER MODELS

MY CAR'S STEERING WHEEL GOT STUCK WITH A NOTICE SAYING "POWER STEERING ASSIST FAULT". THE FIRST TIME THE PROBLEM OCCURRED THE CAR WAS BACKING UP, AND THE PROBLEM WENT AWAY WHEN I PARKED AND RESTARTED THE CAR. THE SECOND TIME THE PROBLEM STAYED... THE COST TO FIX THE PROBLEM WAS ESTIMATED AT ABOUT $2000 (PARTS AND LABOR) AT THE DEALERSHIP. THE MILEAGE WAS AROUND 60,000 AT THE TIME. LAST WEEK (08/12/2016, AT ABOUT 72,000 MILES), A WARNING CAME ON ABOUT A DOOR BEING OPEN WHILE I WAS PARKING. IT WAS THE ONE AT THE BACK ON THE DRIVER'S SIDE. THE DOOR WOULD NOT LOCK, SO I TIED IT WITH A SEATBELT TO KEEP DRIVING. SINCE THEN THE CAR GOES INTO PANIC MODE NOW AND THEN WHEN I LEAVE IT LOCKED, PROBABLY BECAUSE THE DOOR MOVES AND IT FEELS LIKE SOMEONE MECHANICALLY FORCED THE LATCH OPEN. I SOMEHOW FEEL LUCKY THAT NONE OF THE PROBLEMS OCCURRED WHILE DRIVING IN TRAFFIC, BUT I AM NOW CONCERNED ABOUT SOMETHING ELSE FAILING (LIKE A DOOR FLYING OPEN) IN WORSE CONDITIONS.

Mileage: 60,000

POWER STEERING DOESN'T IMMEDIATELY COME ONE WHEN CAR STARTS, THE YELLOW INFORMATION LIGHT APPEARS, HAVE TO RESTART THE CAR TO GET IT ON. THIS WAS THE FIRST WEEK IT STARTED. IT WENT OUT ON A NASTY CURVE GOING 55 MPH AND ALMOST CAUSED A MAJOR WRECK AND ALSO ON THE INTERSTATE A FEW HOURS AFTER THAT. I HAD TO LEAVE IT SET A WHILE AND RESTART IT BEFORE I HAD POWER STEERING. THIS IS VERY VERY DANGEROUS!

Mileage: 162,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND THE POWER STEERING ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DIAGNOSTIC RESULTS WERE NOT PROVIDED.THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

Mileage: 35,000

MY DAUGHTER WAS LEAVING A FRIENDS HOUSE AND WHEN SHE TRIED TO BACK OUT THE ELECTRIC POWER STEERING LIGHT CAME ON. THE STEERING WHEEL WAS VERY HARD TO TURN. SHE RESTARTED THE CAR AND IT WAS FINE. SHE WAS LEAVING THE ICE ARENA AND THE SAME THING HAD HAPPENED AGAIN..I HAVE AN APPOINTMENT WITH THE DEALER BUT HE WASN'T AWARE OF ANY RECALLS.. VERY DANGEROUS ID THE STEERING FAILS WHILE DRIVING.120,000 MILES

Mileage: 120,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING FAILED WHEN THE ENGINE STARTED. THE POWER STEERING WOULD NOT PERFORM CORRECTLY UNTIL THE ENGINE WAS RESTARTED. THE FAILURE OCCURRED OFTEN AND THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 117,000. UPDATED 09/28/16*LJ *TR

Mileage: 117,000

WHILE DRIVING ON THE HIGHWAY 65MPH THE AUTO STEERING WENT OUT. VERY HARD TO TURN THE WHEEL. PULLED CAR OVER TO THE SIDE OF THE ROAD, TURNED CAR OFF AND THEN RESTARTED IT STEERING FINE. STARTED BACK ON THE HIGHWAY WENT A LITTLE DISTANCE AND THE SAME THING HAPPENED.

Mileage: 50,000

I PURCHASED A USED 2012 FORD FOCUS HATCHBACK IN OCTOBER 2012 THAT HAD 29,000 MILE ON IT AT THE TIME. I DROVE THE VEHICLE UP TO 39,000 AND THE POWER STEERING FAILED AS I WAS INITIATING A LEFT TURN ACROSS TRAFFIC. I LOOKED DOWN TO SEE THE POWER STEERING ASSIST FAULT ERROR MESSAGE. THE CAR WAS OUT OF WARRANTY AT THAT POINT, AND I WAS OUT 2,000$ IN REPAIRS. I HAVE SEEN THAT FORD HAS RECALLED OTHER VEHICLES FOR THE SAME ISSUE, JUST NOT THE 2012 FOCUS YET. IN OCTOBER 2014, I FOUND THE HARD STUTTERING UPON ACCELERATING AND THEN I RECEIVED MY FIRST RECALL NOTICE. A NEW TCM WAS INSTALLED, REPROGRAMMED, ALONG WITH A NEW CLUTCH. ABOUT TWO WEEKS AFTER THAT THE CLUTCH FAILED AND I HAD TO BRING IT BACK IN FOR REPAIRS. ABOUT 6 MONTHS AFTER THAT I WAS DRIVING ON THE HIGHWAY AT AROUND 70 MPH AND THE DASHBOARD LIT UP WITH A TRANSMISSION MALFUNCTION, SERVICE NOW ERROR. I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE TCM AGAIN AND REPROGRAMMED. IN AUGUST 2016, THE CAR IS NOW AT AROUND 65,000 MILES. I WAS DRIVING AROUND 40 MPH ON A BUSY CITY STREET WHEN I RECEIVED THE TRANSMISSION MALFUNCTION, SERVICE NOW ERROR. I JUST GOT THE CAR BACK FROM THE DEALERSHIP YESTERDAY, THE 4TH TIME, WITH A NEW TCM THAT HAS BEEN REPROGRAMMED. THIS CAR IS UNSAFE, AND FORD IS AWARE. THE TECHNICIANS I HAVE DEALT WITH ALL KNOW THE EXACT ISSUE BEFORE I EXPLAIN IT TO THEM. I ASKED FOR A COMPLAINT LINE, OR ANY OPTIONS FOR CONSUMERS IN MY POSITION AND WAS TOLD BY BOTH THE DEALERSHIP AND THE FORD CUSTOMER SERVICE HOT LINE THAT THERE ARE NONE. I ASKED THE TECHNICIAN AT THE DEALERSHIP IF THEY KNEW THEY WERE HANDING ME AN UNSAFE VEHICLE, AND HE SHOOK HIS HEAD THEN STATED HE WISHED THERE WAS SOMETHING THEY COULD DO BUT I AM OUT OF LUCK.

Mileage: 39,000

THE STEERING GETS LOOSE AND TIGHT AND WHEN YOU TRY TO CORRECT FOR LANE DRIFT IT TAKES A SECOND FOR THE STEERING TO RESPOND, THIS IS VERY DANGEROUS AND I CALLED FORD AND OF COURSE THEY WONT DO NOTHING OR HELP IN ANYWAY. CAR ONLY HAS 74,000 MILES ON IT AND OF COURSE ITS NOT COVERED.

Mileage: 74,000

2 MAJOR ISSUES: TRANSMISSION WOULD SUDDEN DROP OUT OF GEAR WHILE DRIVING. SEVERAL TIMES I WAS ON THE HIGHWAY AND IT WOULD DROP INTO NEUTRAL, LEAVING ME NO WAY TO CONTROL MY VEHICLE. THIS WAS FIXED WITH A FORD WARRANTY EXTENSION AND REPLACEMENT OF THE TRANSMISSION CONTROL MODULE (TCM). NOW, AT 74000 MILES, I AM HAVING A MALFUNCTION OF THE ELECTRONIC POWER STEERING (EPS). USUALLY RIGHT WHEN I START THE VEHICLE AND AM BACKING OUT OF MY GARAGE, BUT OCCASIONALLY ALSO WHILE DRIVING, A WARNING CODE APPEARS ON THE DASHBOARD SAYING "MALFUNCTION: POWER STEERING" AND THE WHEEL LOCKS IN PLACE. THIS IS VERY DANGEROUS AND THE 2012 FOCUS SEEMS TO HAVE LOTS OF MAJOR ISSUES.

Mileage: 74,000

DRIVING AT HIGHWAY SPEEDS THE STEERING WONT RESPOND WANTS TO DRIFT INTO OTHER LANES OF TRAFFIC.THE STEERING GETS LOOSE AND TIGHT AND WHEN YOU TRY TO CORRECT FOR LANE DRIFT IT TAKES A SECOND FOR THE STEERING TO RESPOND, THIS IS VERY DANGEROUS AND I CALLED FORD AND OF COURSE THEY WONT DO NOTHING OR HELP IN ANYWAY. CAR ONLY HAS 42,000 MILES ON IT AND OF COURSE ITS NOT COVERED BUT THEY CAN FIX IT FOR $2000.00. FIRST TRANSMISSION PROBLEMS NOW THIS.

Mileage: 42,000

CANNOT HARDLY TURN THE STEERING WHEEL AT STOP AND WHEN DRIVING. VERY DANGEROUS WHEN DRIVING IN BUSY HIGHWAYS. THE ERROR MESSAGE CAME ON SAYS THAT THE STEERING ASSIST FAILURE. I TOOK IT TO HONOLULU FORD WHERE I PURCHASED THE VEHICLE THEY SAID SINCE MY VEHICLE IS OUT OF WARRANTY I HAVE TO PAY FOR A RACK AND PINION SYSTEM FOR 2500.00 DOLLARS TO FIX IT. UNACCEPTABLE FROM A MAJOR COMPANY.

Mileage: 60,000

AN ALERT COMES UP ON THE DASH BOARD CLAIMING THAT STEERING ASSIST FAULT SERVICE REQUIRED. IT IS VERY DIFFICULT TO DRIVE ALTHOUGH THE FASTER I GO THE EASIER IT IS TO STEER' BIT TURNS REMAIN DIFFICULT THIS STARTED HAPPENING IN 2015, POWERING OFF THE CAR WOULD TEMPORARILY FIX IT. THE ISSUE WAS INTERMITTENT BUT IS NOW VERY CONSISTENT AND HAPPENING EVERY TIME I DRIVE THE CAR.

Mileage: 70,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 09/20/16*LJ *TR

Mileage: 90,000

VEHICLE WAS PARKED AND WHEN STARTED DISPLAYED THE EPAS WARNING/SERVICE REQUIRED MESSAGE. NO INJURIES SINCE THE VEHICLE WAS PARKED, BUT HAD THE SYSTEM GONE OUT AT SPEED IT MIGHT HAVE BEEN A DIFFERENT STORY. VEHICLE IS DRIVEN BY MY 24 Y/O SON, AND HIS GENERATION HAVE NO EXPERIENCE DRIVING W/O POWER STEERING. INTERNET RESEARCH HAS HIGHLIGHTED THAT THIS IS A KNOWN ISSUE, AS WELL AS A CLASS ACTION LAWSUIT FILED AGAINST THE MANUFACTURER. EARLY REPAIR COST ESTIMATES PUT THE DOLLAR VALUE BETWEEN $1500 AND $2000.

Mileage: 76,000

POWER STEERING FAILURE, CAUSING THE CAR TO LOOSE POWER STEERING WHILE THE CAR WAS IN MOTION ON A HIGHWAY. THE PROBLEM WAS INTERMITTENT AND WAS INITIALLY RESOLVED BY RESTARTING THE CAR. HOWEVER, A WEEK AFTER THE PROBLEM FIRST STARTED (AND LESS THAN 50 DRIVING MILES LATER), THE CAR COMPLETELY LOST ALL POWER STEERING. THIS ALL STARTED ABOUT A MONTH AFTER AN UPDATE FOR A TRANSMISSION RECALL. ACCORDING THE FORD DEALERSHIP, A GEAR HAD BROKEN IN THE STEERING COLUMN RESULTING IN THE FAILURE. WHEN DISCUSSING THE ISSUE WITH A MECHANIC AT A DIFFERENT SHOP, HE SAID THAT TYPE OF DAMAGE TYPICALLY IS THE RESULT OF SIGNIFICANT CRASH FORCE. THE CAR HAD NOT BEEN IN AN ACCIDENT. BARRING AN ACCIDENT, THE MECHANIC SAID THAT IT WAS MORE LIKELY THE RESULT OF A DEFECTIVE PART OR COMPONENT.

Mileage: 84,000

ELECTRONIC POWER STEERING ASSIST FAILED SEVERAL TIMES AT START UP OR LOW SPEED JULY 2016. DIAGNOSED AS INTERNAL SYSTEM FAILURE OF THE STEERING RACK PROGRAM. THE STEERING RACK WAS REPLACED AT $1900. FORTUNATELY, I DID NOT HAVE HIGHWAY SPEED FAILURES BEFORE THE ERROR COULD BE DIAGNOSED AND FIXED. STEERING IS EXCEEDINGLY MORE DIFFICULT THAN OLD "MANUAL" STEERING WITHOUT THE POWER ASSIST.

Mileage: 75,000

THE STEERING WHEEL BECAME VERY HARD TO TURN WHILE DRIVING. AFTER THE CAR WAS TURNED OFF, IT WAS STILL THE SAME. $2000 FOR REPAIR. CAME BACK FROM THE SHOP WITH A DEAD BATTERY. ANOTHER $180. MONEY I DON'T HAVE. 76,000 MILES AT FAILURE.

Mileage: 76,000

DROVE CAR TO STORE ON WAY TO WORK . PARKED CAR CAME OUT TO START VEHICLE. PANEL LIT UP STATED" STEERING ASSIST FAULT. TURNED CAR OFF REMAINED THE SAME MESSAGE APPEARED. CALLED FORD MOTOR COMPANY WAS TOLD COVERED ON THE POWERTRAIN DEALER SAYS IT WILL COST OVER 2000.00 THAT MONIES I DON'T HAVE TO SPARE,

Mileage: 79,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED WITHOUT WARNING AND CAUSED THE CONTACT TO VEER SLIGHTLY OFF THE ROAD. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 118,000.

Mileage: 118,000

TURNED MY CAR ON TO TAKE MY SON TO SCHOOL AND IMMEDIATELY THE "STEERING ASSIST FAILURE" ALERT CAME ON. TRIED TURNING THE CAR OFF AND BACK ON BUT STILL THE SAME ALERT. TOOK IT TO THE DEALER MINS AFTER AND THEY INFORMED ME THE RACK AND PINION WOULD NEED TO BE REPLACED COSTING ME OVER $2000!

Mileage: 80,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL WAS DIFFICULT TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A TURN, THE STEERING MALFUNCTION WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE CONTACT MENTIONED THAT AFTER TURNING OFF THE VEHICLE AND RESTARTING IT, THE VEHICLE RESUMED TO NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TCM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, HOWEVER, FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO STATED THAT THE STEERING COLUMN MIGHT NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,365.

Mileage: 59,365

THE ELECTRICAL STEERING SYSTEM STOPPED WORKING IN THIS CAR. THE STEERING WHEEL BECAME VERY HEAVY FEELING, AND WAS VERY DIFFICULT TO STEER. THE VEHICLE WAS IN MOTION ON A CITY STREET WHEN THIS FIRST STARTED.

Mileage: 76,000

POWER STEERING HAS INTERMITTENTLY GONE OUT ON CAR. ON JUNE 21, 2016 THE STEERING FAULT LIGHT CAME ON WHILE BACKING OUT OF A PARKING PLACE. THE STEERING LOCKED UP, THE FAULT LIGHT APPEARED AND STATED SERVICE WAS REQUIRED. DEALERSHIP SAYS COMPUTER RECORDED DEFAULT MESSAGE BUT FORD MOTOR COMPANY WILL NOT AUTHORIZE REPAIRS UNLESS THE STEERING LOCKS UP, LIGHT AND DEFAULT MESSAGE APPEARS WHILE IN THE DEALERSHIP'S POSSESSION. WE HAVE CONTACTED FORD MOTOR COMPANY AND THEY REFUSE TO TAKE ANY ACTION. I HAVE FILED A COMPLAINT AND RECEIVED A CASE NUMBER -CAS9882100- AS OF JUNE 22, 2016.

Mileage: 65,800

STEERING WHEELS LOCKS UP AND I GET A MESSAGE STATING "STEERING ASSIST FAULT". THIS IS THE SECOND TIME IN 2 WEEKS THAT THE VEHICLE HAS DONE THIS WHEN I STARTED THE CAR. THE ONLY WAY I HAVE FOUND TO CLEAR IT IS TO STOP THE CAR AND RESTART.

Mileage: 106,000

WHILE DRIVING THE ELECTRIC STEERING ASSISTANCE FAULT CODE SHOWED UP. I LOST THE POWER STEERING ON THE VEHICLE. THE WHEEL WAS EXTREMELY HARD TO STEER. I WAS ABLE TO LIMP IT HOME. IF THIS MY WIFE OR DAUGHTER DRIVING WHEN THIS HAPPENED, I'M NOT SURE IF THEY COULD HAVE BEEN ABLE TO CONTROL THE CAR. DOING A SEARCH ON THIS ISSUE I FOUND MULTIPLE COMPLAINTS FILE ON THIS ISSUE. THIS IS A EXTREME SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY FORD BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED IF IT HASN'T HAPPENED ALREADY.

Mileage: 70,000

FOR THREE YEARS FROM 2013 TO CURRENT I REPORTED MY CAR HAVING INTERMITTENT ELECTRICAL ISSUES WHERE MY POWER STEERING WOULD JUST FAIL AND MY SPEEDOMETER WOULD CEASE TO FUNCTION THIS COULD HAPPEN WHILE DRIVING OR STATIONARY.... I REPORTED THIS TO FORD AND OVER THE COURSE OF THREE YEARS HAD THE ISSUE INSPECTED BUT THEY COULD NOT RESOLVE THE ISSUE.. NOW THE CAR IS OUT OF WARRANTY BUT SAY IT IS DUE TO FAULTY CENSORS.

Mileage: 20,000

MY POWER STEERING STARTED WORKING ONLY INTERMITTENTLY AND HAS NOW COMPLETELY STOPPED WORKING. MY CAR IS NECESSARY FOR MY JOB AND SO I HAVE NO CHOICE BUT TO DRIVE IT THIS WAY. I HAVE DONE RESEARCH AND FOUND THAT FORD IS AWARE OF THE PROBLEM AND HAS RECALLED OTHER MODELS, BUT NOT THE FOCUS. I HAVE CONTACTED FORD AND WAS TOLD THAT THERE IS NO RECALL FOR THIS ON THIS MODEL AND THAT I WOULD HAVE TO REPAIR IT AT MY EXPENSE.

Mileage: 80,000

ON THE 6/9/2016 AND ON THE 6/12/2016 I WENT OUT TO START MY CAR, AN INDICATOR LIGHT COMES ON THAT SAY STIRRING ASSISTANT OR SYSTEM, IT DOES IT VERY FAST, FAILURE. THEN THE STIRRING WHEEL BECOMES IMPOSSIBLE TO TURN. I COULDN'T LEAVE MY DRIVE WAY.

ON 6/82016 I WAS DRIVING TO WORK IN THE EARLY MORNING , AS I ACCELERATED FORWARD WHILE TURNING THE CORNER AT A ELEMENTARY SCHOOL ZONE, A STEERING ASSIST FAULT ERROR MESSAGE APPEARED ON MY INSTRUMENT CLUSTER. THEN I LOST ALL STEERING AND I COULD NOT TURN THE WHEEL TO AVOID THE SMALL CHILDREN AND PARENTS THAT WERE AT THE CORNER WAITING FOR ME TO PASS.I SLAMMED ON THE BRAKES AND AVOIDED A LIFE CHANGING TRAGEDY. I TOWED THE CAR TO SANTA MARGARITA FORD WHO INFORMED ME THAT THE ELECTRONIC POWER STEERING BOX FAILED AND THE REPAIR WAS GOING TO BE $1,895. I CALLED FORD AND TALKED TO ALEX (CASE # TAS-9779156-D5J4Q5) WHO TOOK MY REPORT , CHECKED AND QUICKLY RETURNED WITH BAD NEWS THAT THERE WAS NOTHING THEY CAN DO. I ASKED HIM IF SOMEONE NEEDED TO DIE FOR FORD TO TAKE RESPOSIBLITY FOR THIS UNSAFE SYSTEM, BUT GOT NO REPLY.

Mileage: 126,066

POWER STEERING FAULT SERVICE ASSISTANT

Mileage: 110,000

POWER STEERING ASSIST INDICATOR COMES UP INTERMITTENTLY WHEN STARTING THE CAR OR WHILE DRIVING AND IT IS EXTREMELY DIFFICULT OR IMPOSSIBLE TO STEER THE CAR. NOW IT HAS NOT GONE OFF FOR DAYS AND I AM UNABLE TO SAFELY OPERATE MY VEHICLE. IT HAS HAPPENED TO MY MOTHER A COUPLE OF TIMES ON THE HIGHWAY AND SHE ALMOST GOT INTO AN ACCIDENT AT 70MPH. FORD NEEDS TO ADDRESS AND CORRECT THIS BEFORE THERE ARE ANYMORE ACCIDENTS OR DEATHS. THEY DID IT IN THEIR OTHER VEHICLES, WHY DID THEY LEAVE OUT THE FOCUS??? AND FOR THAT MATTER, WHEN IS THE NHTSA GOING TO FINALLY STEP IN????

Mileage: 43,000

IN 2012 I PURCHASED THE VEHICLE FROM FUTURE FORD IN SACRAMENTO CALIFORNIA. OVER THE PAST FOUR YEARS, THE CAR HAS PROBLEMS WITH THE TRANSMISSION, PCM MODULE, TRANSMISSION CONTROL MODULE, CLUTCH, STARTER, STEERING WHEEL, ELECTRICAL SYSTEM. I TOOK THE CAR TO TWO FORD DEALERSHIPS FOR REPAIRS. THE SERVICE TECHNICIANS CANNOT REPAIR THE CAR. I CONTACTED FORD MOTOR COMPANY MANY TIMES AND THEY REFUSE TO REFUND MY MONEY AND RECALL THE VEHICLE THE CAR IS VERY DANGEROUS TO DRIVE AND A RISK TO MY LIFE AND SAFETY. UPDATED 07/19/16*LJ *CN

Mileage: 26,300

TAKATA RECALL // FOR SEVERAL MONTHS I HAVE EXPERIENCED THE POWER STEERING GOING OUT ON MY CAR. MOST OF THE TIME IT HAPPENED AS I STARTED THE CAR. I WAS ABLE TO TURN OFF THE CAR AND START AGAIN AND IT WAS FINE. FEW TIMES I WAS DRIVING AND THE POWER STEERING WENT OUT. I LOOKED ONLINE AND SEE OTHER FORD CARS ARE UNDER RECALL FOR RHIS PROBLEM BUT NOT FOR MY FOCUS. FORD OBVIOUSLY IS AWARE OF THIS PROBLEM AND IS IGNORING IT. SO DOES SOMEONE HAVE TO DIE BEFORE FORD TAKES NOTICE OF HOW MANY CARS THEY MANUFACTURED ARE FAULTY AND THEY ARE PUTTING US COMSUMERS AT RISK EVERY TIME WE HAVE TO BE ON THE ROAD. NOT EVERYONE CAN AFFORD AN EXTENDED WARRANTY OR THE EXPENSE OF GETTING PROBLEM FIXED. AND IT SHOULD NOT BE UP TO THE CONSUMER TO FIX FAULTY CAR MADE BY FORD, IT IS FORD THAT NEEDS TO PLACE RECALL ON THIS CAR AND FIX TO HAVE ALL THIER CONSUMERS SAFE ON THE ROAD. IF NOT I CAN GUARANTEE I WILL NOT RECOMMEND ANYONE TO BUY FORD.

Mileage: 51,322

ELECTRIC STEERING GEAR OUT. $1650 DOLLARS TO REPLACE AT THE DEALERSHIP. THIS IS AN ONGOING ISSUE WITH FORD'S BAD DESIGN OF ELECTRONIC STEERING. 150 PLUS COMPLAINTS WITH CRASHES AND DEATHS. THIS IS MY 20YO DAUGHTERS CAR AND THANK GOD SHE WASN'T DRIVING IT WHEN IT WENT OUT. BASICALLY A YARD ORNAMENT NOW UNTIL WE CAN AFFORD TO FIX IT. STILL MAKING THE PAYMENTS BUT NO CHANCE OF DRIVING THE HAZARD TO THE ROAD CAR.

Mileage: 66,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN TO THE RIGHT. THE VEHICLE WAS TOWED TO A DEALER WHERE THE STEERING GEAR WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP AND RESTART THE VEHICLE WHERE THE VEHICLE RESUMED TO NORMAL. THE CONTACT STATED THAT THE FAILURE RECURRED APPROXIMATELY TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING HAD FAILED AND WOULD NEED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

Mileage: 71,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE STEERING FAILED AND A "STEERING ASSIST FAILED" MESSAGE DISPLAYED. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR MODULER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 126,000. UPDATED 06/29/16*LJ *CN

Mileage: 126,000

I HAVE HAD TRANSMISSION PROBLEMS FROM DAY ONE. THE CAR STUDDED AND STOP FROM TIME TO TIME. I ALMOST GOT INTO AN ACCIDENT WITH MY DAUGHTER WHEN THE CAR SUDDENLY STOPPED ON ME BECAUSE OF FAULTY TRANSMISSION. THE RADIATOR ALSO WENT OUT. THE STEERING GEAR LOCKED UP ON ME WHILE I WAS DRIVING AND I ALMOST HAD AN ACCIDENT WITH MY KIDS IN THE CAR.

THE DISPLAY ON THE DASH READS "STEERING ASSIST FAULT". IT STARTED AS AN INTERMITTENT FAILURE THAT HAPPENED ONCE THE CAR WAS FIRST STARTED, THE PROBLEM WOULD GO AWAY AFTER SHUTTING DOWN AND RESTARTING, THAT HAD BEEN HAPPENING FOR A COUPLE WEEKS. NOW IT IS A CONSISTENT PROBLEM. THERE IS ABSOLUTELY NO ASSIST IN THE POWER STEERING, MAKJNG THE CAR VERY DIFFICULT TO MANEUVER AT NORMAL DRIVING SPEED AND NEAR IMPOSSIBLE TO MANEUVER AT VERY LOW SPEED, E.G. DURING PARALLEL PARKING, U-TURNS, SHARP TURNS, ETC.

Mileage: 78,000

STEERING FREEZES, MAKES A VERY DANGEROUS MOMENT, DOOR WINDOW DOESN'T SUDDENLY WORK. FEEL A RECALL SHOULD BE IN EFFECT, CHOSEN STATES HAVE A RECALL ON THE STEERING, BUT NOT IN TEXAS, I'M A SENIOR CITZEN, LIVING OFF GOVE. BENITFITS , CAN'T AFFORD THE PRICE TO FIX, THE VEHICLE WAS STATIONARY, AND ONE TIME IN MOTION.

Mileage: 82,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT DRIFTED THE VEHICLE OVER TO THE SHOULDER. WHEN THE VEHICLE CAME TO A COMPLETE STOP, THE STEERING ABILITY RETURNED. THE DEALER DIAGNOSED THE FAILURE, BUT IT WAS UNABLE TO BE DUPLICATED. THE APPROXIMATE FAILURE MILEAGE WAS 77,600.

Mileage: 77,600

STARTED CAR AND PUT IT IN GEAR TO BEGIN DRIVING OUT OF DRIVEWAY. GOT A MESSAGE IN THE INFO SYSTEM THAT SAID "STEERING ASSIST FAULT" ( THINK THAT IS WHAT IT SAID) THE CAR HAD NO POWER STEERING. EXTREMELY HARD TO TURN THE WHEEL AT ALL. SHUT THE CAR OFF AND RESTARTED. SAME THING. SHUT THE CAR OFF AND STARTED IT LATER IN THE DAY TO TAKE IT TO THE DEALER AND THE ERROR WAS GONE AND THE POWER STEERING WAS FINE. DEALER SAID THERE WERE NO CODES TO READ. THEY COULD NOT REPRODUCE THE PROBLEM SO NOTHING WAS DONE. SCARED TO DRIVE AN UNSAFE CAR.

Mileage: 95,000

STEERING WENT OUT AT STARTING THE CAR. THIS WAS JUST HOURS AFTER DEALER REPAIRED SOME RECALLS., HAS NEVER COME BACK. "STEERING ASSIST FAULT SERVICE REQ'" READ OUT ON DASH. ONE FORD DEALER WANTS $125.00 TO LOOK AT IT AFTER I MENTIONED STEERING. ANOTHER HAS REFUSED TO ANSWER CALLS. I DISCOVERED THAT DEALERS WERE WARNED ABOUT PROBLEMS WITH STEERING BUT DID NOT NOTIFY OWNERS.

Mileage: 64,000

RECEIVED "STEERING ASSIST FAULT " AND COMPLETE LOSS OF POWER STEERING. I HAD JUST BEGUN TO DRIVE OUT THE DRIVEWAY. FORTUNATELY I DID NOT MAKE IT ONTO THE ROAD.

Mileage: 96,000

IN 2015 AFTER I STARTED MY CAR THE POWER STEERING WENT OUT WHEN COMING OUT OF THE DRIVEWAY AT HOME. IT USE TO COME BACK ON BUT COMES OFF WHEN CAR IS PARKED THEN DRIVEN AGAIN . NOW THERE IS NO POWER STEERING. ON MARCH 28, 2016, MY CAR STARTED HONKING TWICE WHEN I PUSH THE LOCK BUTTON WHILE THE CAR IS RUNNING ON PARK AND DRIVING ON THE CITY STREET.

Mileage: 100,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING LOCKED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,922.

Mileage: 15,922

MY 17 YEAR OLD DAUGHTER WAS DRIVING TO BASKETBALL AND ALL OF THE SUDDEN SHE LOST ALL POWER STEERING N IT ALL LOCKED UP. THANK GOSH SHE WAS ON A STRAIGHT A WAY. I LOOKED UP TO SEE IF THERE ANY RECALLS N THERE'S NOT. I HAVE CALLED FORD 1800-392-3673 THEY SAID THY HV NO COMPLAINTS . I TOLD THEM ALL THE ONES I SAW ON THIS SIGHT BUT THY SAID THEY NEED ANYONE THAT HAS HAD THIS PROBLEM TO CALL FORD DIRECTLY 1-800-392-3673 THEN HOPEFULLY THY WILL PUT A RECALL . SO PLEASE EVERYONE CALL FORD N COMPLAIN ABOUT THE LOST OF POWER STEERING SO WE CAN SAVE LIVES. THANK YOU *TR

Mileage: 15,924

WHILE DRIVING M POWER STEERING GOES OUT. ALSO WHEN FIRST START CAR WILL INDICATE PROBLEM WITH POWER STEERING. WILL HAVE TO TURN OFF CAR THEN START AGAIN TO RESOLVE ISSUE. I STARTED FEW MONTHS AGO AND HAS BECOME PROGRESSIVELY WORSE. I HOPE THEY RECALL THIS BEFORE SOMEONE GETS HURT.

Mileage: 3

WENT TO START MY 2012 FORD FOCUS SE ON 3/3/16 AND IMMEDIATELY RECEIVED A MESSAGE STATING "POWER STEERING MALFUNCTION". THE STEERING WHEEL FELT LIKE IT LOCKED UP AND WAS VERY DIFFICULT TO TURN. THANK GOODNESS I WAS IN MY DRIVEWAY AND NOT ON THE ROAD WITH MY KIDS IN THE CAR! WE WERE ABLE TO GET THE CAR TO APPLE FORD IN COLUMBIA MD WHERE THEY RAN DIAGNOSTICS AND SAID WE NEED TO REPLACE THE THE STEERING RACK, WHICH WILL COST $1,950!! AFTER READING THE FORUMS, COMPLAINTS AND PENDING LAWSUITS ONLINE, IT IS CLEAR THAT THIS IS A COMMON ISSUE WHERE SEVERAL MODELS ARE BEING RECALLED. MY VIN HAS NOT BEEN ASSOCIATED WITH THAT RECALL, BUT I'M DESPERATELY HOPING THAT IT WILL SOON. THIS IS AN ELECTRIC ISSUE CAUSING THE POWER STEERING TO FAIL, AND IT'S HAPPENING TO SO MANY FORD OWNERS. PLEASE TAKE ACTION!

Mileage: 78,000

I WAS DRIVING ON A CITY STREET GOING 30MPH WHEN MY STEERING STARTED TO GET HARD TO STEER BUT NOT IMPOSSIBLE. WHEN I PULLED OVER I GOT A NOTIFICATION ON MY DASH THE "STEERING LOSS, STOP SAFELY". AT THAT POINT THERE WAS NO WAY WHAT SO EVER TO TURN MY STEERING WHEEL AT ALL. ALL MOST SEEMED LIKE IT WAS LOCKED. TRIED RESTARTING THE CAR AND STILL NO STEERING

Mileage: 79,154

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 5 MPH, THE STEERING MALFUNCTIONED. THE VEHICE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 84,800.

Mileage: 84,800

ON 2/25/16, AFTER A SEVERE RAINSTORM, I WENT TO TURN ON MY CAR AND TRIED TO TURN ON THE WIPER BLADES, BUT THEY WOULD NOT COME ON. THE NEXT MORNING THEY DID TURN ON. THAT AFTERNOON, WHEN STARTING MY CAR, THE WIPER BLADES TURNED ON WITHOUT THE CONTROL BEING ACTIVATED. THE BLADES CONTINUED TO RUN EVEN WHEN THE CAR WAS TURNED OFF AND NO KEYS WERE IN THE IGNITION. THE ONLY WAY TO STOP THE BLADES WAS TO DISCONNECT THE FUSE FROM THE BOX. THIS HAS HAPPENED TWICE WHEN I WAS NOT AWARE OF THIS AND MY CAR BATTERY WAS DEAD WHEN I WENT TO START THE CAR. I CANNOT USE THE WIPER BLADES AT THIS TIME AS THEY WILL NOT TURN OFF. ACCORDING TO FORD MOTOR CO., THIS IS NOT COVERED UNDER THE RECALL ON THE WIPER BLADES SINCE MY CAR IS OUT OF WARRANTY. I HAVE HAD MY CAR IN THE DEALERSHIP TO REPAIR THE DEFECTIVE CLUTCH AND IT IS STILL NOT REPAIRED DUE TO FORD MOTOR CO NOT SENDING OUT THE NECESSARY PARTS IN A TIMELY MANNER. MY CAR IS SHUDDERING AND JERKING WHEN ACCELERATING AND CHANGING GEARS ON ALL TYPES OF ROADS. I HAVE HAD THIS ISSUE SINCE I BOUGHT THE CAR BRAND NEW. THE CRUISE CONTROL ON MY CAR WORKS INTERMITTENTLY. WHEN THE BATTERY IS DISCONNECTED AND THEN RECONNECTED, THE CRUISE WILL WORK FOR A FEW DAYS. FORD TECHNICIANS COULD NOT DIAGNOSE THE PROBLEM. THIS HAS BEEN A PROBLEM FOR AS LONG AS I HAVE HAD THE CAR.

TRANSMISSION SHUTTERS AND SLIPS AND THE POWER STEERING JUST SHUTS DOWN AT TIMES, THIS IS VERY DANGEROUS. MY WIFE WAS MERGING ONTO THE INTERSTATE AND THE STEERING SHUTS DOWN THE ENGINE STILL RUNNING. SHE HAS TO SHUT THE CAR OFF AND START IT AGAIN TO GET THE POWER STEERING TO WORK. THIS HAS HAPPENED AROUND 10 TIMES.

Mileage: 61,000

THE ELECTRIC POWER STEERING SYSTEM REGULARLY FAILS TO START WHEN I TURN ON THE CAR. THIS SEEMS TO HAPPEN ESPECIALLY WHEN THE CAR IS COLD. WHEN IT DOES NOT START, IT OFTEN TIMES COMES ON WHEN I TURN ON INTERIOR LIGHTS, PUT THE CAR IN REVERSE, OR RESTART THE ENGINE. SOMETIMES IT DOES NOT COME ON AT ALL AND I AM FORCED TO DRIVE WITHOUT POWER STEERING. I HAVE READ MANY COMPLAINTS ONLINE ABOUT THIS PROBLEM HAPPENING TO OTHER FOCUS OWNERS AND HAVE SEEN THAT THIS ELECTRIC POWER STEERING SYSTEM HAS CAUSED PROBLEMS IN THE FUSION AS WELL.

Mileage: 75,000

I WAS DRIVING HOME WITH MY CHILDREN AND THE ALERT LIGHT CAME ON TO SAY THERE WAS A STEERING PROBLEM THEN ALL OF A SUDDEN THE CAR DECIDED IT WANTED TO STEER ITSELF INTO ONCOMING TRAFFIC. I COULD MOVE THE STEERING WHEEL SO I SLAMMED ON THE BRAKES AND PUT CAR IN REVERSE TO GET INTO THE MEDIAN BEFORE GETTING HIT. MY GIRLS WERE SCREAMING AND CRYING. AFTER CARS PASSED I HAD TO SLAM THE STEERING WHEEL IN ORDER TO POP IT AND DRIVE LIKE I WAS IN MARIO CART TO GET HOME. THIS IS RIDICULOUS THAT THIS IS NOT A RECALL WHEN IT IS CLEARLY A MECHANICAL ISSUE WITH THIS PIECE OF CRAP CAR.

Mileage: 120,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 10 MPH, THE STEERING WHEEL BECAME INOPERABLE WITHOUT WARNING. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

Mileage: 92,000

ELECTRONIC POWER STEERING FAILURE OCCURRED AGAIN WITH WARNING LIGHTS. I SHUT DOWN THE CAR AND IT CAME BACK ON. THE STEERING FAIRLY FREQUENTLY BRIEFLY STOPS WORKING. I EXPERIENCE THIS TYPICALLY WHILE PARKED BEFORE GETTING OUT ON THE ROAD.

Mileage: 80,000

ELECTRIC POWER ASSIST SYSTEM - LOST POWER STEERING. LOST POWER STEERING SEVERAL TIMES WHEN STARTING THEN RESET IT SELF WHEN SHUT OFF. LAST TIME HAPPENED WHILE DAUGHTER DRIVING CAR. NOW AT SHOP. BEING CHARGED $2200 TO FIX WHILE STILL PAYING ON VEHICLE. IRRITATING. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE.

Mileage: 62,000

DURING NORMAL OPERATION THE "STEERING ASSIST FAILURE" LIGHT CAME ON AND THE STEERING LOCKED UP. MILEAGE AT TIME OF FAILURE WAS 82,500. FORD WOULD NOT COVER UNDER WARRANTY. VERY DANGEROUS SITUATION.

Mileage: 82,500

LOST POWER STEERING. RECEIVED "STEERING ASSIST FAULT" MESSAGE. VEHICLE CAN BE DRIVEN, BUT COMPLETE POWER STEERING LOSS. HAPPENED INTERMITTENTLY OVER LAST YEAR, BUT USUALLY RIGHTED ITSELF UPON VEHICLE RESTART. LAST COUPLE OF MONTHS, THE PROBLEM IS CONSTANT... NO POWER STEERING AT ALL. READING FORUMS, IT'S OBVIOUS THAT THIS IS A MANUFACTURER PROBLEM, BUT STILL NO RECALL ISSUED. WOULD COST OVER $1800 TO REPAIR. VEHICLE HAS A LITTLE OVER 92,000 MILES. OTHER THAT THIS ISSUE, GREAT CAR.

Mileage: 92,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 04/04/16*LJ

Mileage: 70,000

FOCUS HAS BEEN UNDER MANY RECALLS AND AT FORD FOR REPAIR MULTIPLE TIMES FOR TRANSMISSION. EVERY 6 MONTHS ISSUES OCCUR CAUSING ME TO TAKE BACK INTO FORD. LAST COUPLE WEEKS I NOTICED INTERMITTENTLY, WHEN I TAKE FOOT OFF ACCELORATOR, RPMS CONTINUE TO INCREASE, AND CAR DOES NOT SLOW DOWN, CAUSING ME TO PUMP BREAKS MULTIPLE TIMES TO BE ABLE TO STOP. YESTERDAY DURING A SNOW STORM, I AGAIN TOOK FOOR OFF ACCELERATOR, THIS TIME THE CAR AGAIN WOULD STILL CONTINUE TO DRIVE WITHOUT MY CONTROL, CAUSING ME TO SPIN OUT, NOT ONCE BUT THREE TIMES. I DID NOT GET HIT BY OTHER CARS AS EVERYONE WAS GOING SLOW, BUT I DID HAVE TO CALL INTO WORK AS MY CAR WAS NOT SAFE TO DRIVE. THIS IS NOW A SAFETY CONCERN FOR MY FOCUS, AND MYSELF, AND MY PAYCHECK. SOMETHING HAS TO GIVE AS FORD, HAS OFFERED NOTHING BUT TO KEEP BRINGING IT BACK WHEN ISSUES OCCUR. THIS IS NOT APPROPRIATE CUSTOMER SERVICE, AND I FEEL THERE IS A HUGE SAFETY CONCERN FOR MY VEHICLE.

Mileage: 97,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WAS AN UNKNOWN WARNING MESSAGE THAT ILLUMINATED. THE VEHICLE WAS RESTARTED AND THE STEERING WHEEL FUNCTION AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000. ...UPDATED 03-10-16 *BF THE CONSUMER STATED THAT THE EPAS SYSTEM WENT OFFLINE. AND THE STEERING BECAME DIFFICULT. THE VEHICLE WAS RESTARTED AND THE EPAS SYSTEM RETURNED. THE FAILURE OCCURED WHILE DRIVING AND ATTEMPTING TO CLIMB A SNOW COVERED ROAD. UPDATED 11/2/2017*JS

Mileage: 43,000

I HAD STARTED MY CAR AND WAS BACKING OUT OF A PARKING SPACE AT HEB AND I NOTICED THAT I DID NOT HAVE POWER STEERING, THIS HAPPENED BEFORE WHILE I WAS TRYING TO BACK OUT OF MY DRIVEWAY, I RESTARTED THE CAR AND THE STEERING WAS BACK, NOW I'M AFRAID TO DRIVE MY CAR. FORD NEEDS TO ADDRESS THIS ISSUE BEFORE SOMEONE GETS HURT OR WORSE DEAD.

Mileage: 67,000

MY PROBLEM FIRST STARTED WITH THE STEERING WHEEL LOCKING UP UPON START OF VEHICLE AT RANDOM TIMES. I COULD PUT THE VEHICLE IN FORWARD OR REVERSE AND DRIVE BUT THE WHEEL WOULDN'T TURN. I WOULD TURN THE CAR OFF AND ON TO GET THE WHEEL TO FINALLY START TURNING. AFTER A FEW DAYS OF THAT, I STARTED NOTICING PROBLEMS WITH THE STEERING AT HIGH SPEEDS. WHILE DRIVING DOWN THE FREEWAY I WAS HAVING TROUBLE MAINTAINING A STRAIGHT PATH. I WOULD HAVE TO CONSTANTLY MAKE MICRO ADJUSTMENTS TO CORRECT MY PATH. THEN I STARTED NOTICING THAT AT CERTAIN POINTS WHILE DRIVING 65+ MPH THAT MY WHEEL WOULD HAVE SPOTS THAT WERE DIFFICULT TO TURN. FOR EXAMPLE TO MERGE FROM LEFT LANE TO RIGHT LANE WOULD REQUIRE EXCESSIVE FORCE AND THEN WOULD GET EASY AGAIN. THIS IS NOT SAFE, IT WAS SNOWING OUT AND THE JOLT OF THE VEHICLE THAT RESULTS IN MY CORRECTIONS CAUSED ME TO SLIDE AND ALMOST LOOSE CONTROL AT TIMES. IF A WEAKER PERSON WAS DRIVING THE VEHICLE THEY MIGHT NOT BE ABLE TO OVERCOME THE STEERING ISSUES. I CANT TAKE THE CAR ON 55+ MPH ROADS ANYMORE BECAUSE THE STEERING IS SO BAD I AM CONSTANTLY CORRECTING AND FIGHTING THE POWER STEERING. MY CAR IS CURRENTLY IN THE FORD SHOP AND THEY SAID ITS A $1700 FIX WITH NO RECALL/WARRANTY FROM FORD. SEEMS LIKE THERE IS AN AWFUL LOT OF ISSUES WITH THIS STEERING SYSTEM THAT ALL SOUND THE SIMILAR. *JS

Mileage: 80,000

I JUST STARTED TO HAVE AND ISSUE WITH A POWER STEERING MALFUNCTION ON MY 2012 CAR THE WHEEL LOCKED MAKING DIFFICULT TO MOVE IT OR MAKE IT TURN VERY DANGEROUS ISSUE THAT CAN CAUSE A SERIOUS ISSUE FOR THE PUBLICS SAFETY FORD NEED TO BE ACCOUNTABLE FOR THIS MANUFACTURE DEFECT

Mileage: 40,000

STEERING WHEEL LOCKED (EVEN THOUGH I HAD PLENTY OF FLUID). LUCKILY I WAS PULLING OUT OF MY DRIVEWAY. IF I HAD BEEN ON THE ROAD, THIS COULD HAVE BEEN A VERY SERIOUS MATTER. I WAS TOLD I NEEDED A GEAR ASY - STE AND IT WAS A $1142.15 FIX. THE CAR IS NOT THAT OLD AND I ONLY HAVE $50K MILES ON IT. PLUS I NEEDED BRAKES.

Mileage: 51,368

ELECTRONIC POWER STEERING ASSIST FAILS INTERMITTENTLY TYPICALLY UPON STARTING OF THE VEHICLE. SOMETIMES THE PROBLEM GOES AWAY AFTER SEVERAL MINUTES OF HARD STEERING, OTHER TIMES TURNING OFF THE IGNITION AND THEN BACK ON RESETS THE ISSUE. ONCE IT APPARENTLY HAPPENED TO MY SON WHILE OPERATING THE VEHICLE AT HIGHWAY SPEEDS. VERY DANGEROUS SITUATION AND FORD NEEDS TO ADDRESS IT AS A COVERED SAFETY RECALL ISSUE.

Mileage: 61,000

THE FIRST TIME, THE POWER STEERING FAILED ON MY DAUGHTER'S 2012 FOCUS WHILE TRAVELING 70 MPH DOWN THE INTERSTATE. I HAD TO HAVE THE STEERING RACK REPLACED AT MY EXPENSE SINCE IT WAS OUT OF WARRANTY AND FORD CLAIMED THERE WAS NO KNOWN ISSUE WITH THIS. LESS THAN 10,000 MILES LATER IT HAS FAILED AGAIN, LUCKILY THIS TIME THE CAR WAS MOVING SLOWLY ON CITY STREETS, STILL FORD CLAIMS THERE IS NOT A PROBLEM WITH THIS. EVEN AFTER ALL THE COMPLAINTS AND INFORMATION FLOODING THE INTERNET ABOUT IT AND A CLASS ACTION LAW SUIT BEING FILED, THEY STILL CLAIM THERE IS NOT A PROBLEM. SADLY, IT APPEARS THAT SINCE DEAD MEN TELL NO TALES, THE DEATH QUOTA HAS NOT BEEN DOCUMENTED ENOUGH TO REQUIRE A RECALL. I HAVE NO DOUBT THAT IF THIS FAILURE HAPPENED ON A RURAL ROAD WITH SHARP CURVES, AN ACCIDENT WOULD BE ALMOST UNAVOIDABLE. I HAVE SPOKEN WITH FORD ON MULTIPLE OCCASIONS REGARDING THIS AND THEY CONTINUE TO DENY ANY PROBLEMS WITH THE FOCUS, ALL THE WHILE RECALLING MULTIPLE OTHER CARS WITH THE SAME STEERING ASSEMBLY.

Mileage: 51,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 45 MPH, THE STEERING SEIZED. THE CONTACT WAS ABLE TO GET THE VEHICLE OFF OF THE ROADWAY AND TURN OFF THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE STEERING OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR AND LINKAGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,514.

Mileage: 57,514

I WAS DRIVING ON THE FREEWAY WHEN THE POWER STEERING SYSTEM FAILED. THE DASH LIGHT CAME ON WITH POWER STEERING ASSIST FAULT. THE CAR IS VERY DIFFICULT TO STEER AND CREATED A SAFETY ISSUE FAILING ON THE FREEWAY.

Mileage: 59,000

THE CHROME TRIM ON THE STEERING WHEEL HAS BEGUN TO PEEL IN MULTIPLE PLACES. THIS WAS BROUGHT TO MY ATTENTION AFTER SOME OF THE PEELED AREAS LACERATED MY FINGERS WHILE DRIVING, CAUSING ME TO ABRUPTLY PULL MY HAND OFF OF THE STEERING WHEEL AND SWERVE THE VEHICLE. I ATTEMPTED TO GRAB THE STEERING WHEEL AGAIN AS MY FINGERS WERE BLEEDING. VEHICLE WAS IN MOTION ON THE HIGHWAY.

Mileage: 49,500

TODAY TWICE THE CAR STEERING WHEEL WAS HARD TO DRIVE THEN WHEN I PULLED OVER, THE LIGHT CAME ON DASHBOARD AND SAID POWER STEERING ASSIST FAILED SERVICE REQUIRED. WHAT IF I WAS NOT ABLE TO PULL OVER SAFELY.

Mileage: 83,000

OWNED CAR FOR 2 YEARS, IN SHOP 5 TIMES SO FAR FOR DCT ISSUES. CAR IS COMPLETELY UNPREDICTABLE AND GOING TO CAUSE ME TO GET IN AN ACCIDENT! SOMETIMES I HIT THE ACCELERATION AND IT LURCHES FORWARD UNEXPECTEDLY CAUSING ME ALMOST TO REAR END SOMEONE. OTHER TIMES I HIT THE GAS EXPECTING IT TO GO AND I GET A REALLY SLUGGISH RESPONSE TO THE POINT WHERE I'M SCARED ANOTHER VEHICLE WILL HIT ME, SO I WILL FLOOR IT TRYING TO GET IT TO MOVE, THIS WILL RESULT IN THE BACK WHEELS LOCKING UP AND FISH TAILING! I HAVE HAD AT LEAST SIX MOMENTS IN THIS WEEK WHERE THE CAR RESPONDED UNEXPECTEDLY AND MADE ME THINK I WAS GOING TO GET IN AN ACCIDENT. TONIGHT IN RUSH HOUR I WAS MAINTAINING A SPEED OF ABOUT 20 MPH, THE CAR DECIDED TO DOWNSHIFT AND SEND MORE FORWARD A FEW YARDS. I WANT SO BADLY TO GET RID OF THIS CAR AS I HAVE A BABY, BUT I'M VERY UPSIDE DOWN ON IT. I HAVE VARIOUS WARRANTIES BUT HAVE BEEN WARNED BY FORD THAT THEY ARE A "ONE TIME GET OUT OF JAIL FREE CARD" AND IF THE CAR COMES IN FOR THE SAME REPAIR IT PREVIOUSLY HAD IT WILL NO LONGER BE UNDER WARRANTY! THIS IS HORRIBLE, MY CAR IS CONSTANTLY IN THE SHOP FOR THE SAME TRANSMISSION ISSUE!

Mileage: 77,250

AFTER TCM RECALL REPLACEMENT THE STEERING WOULD WANDER. BY THIS I MEAN LOOSE WHEEL AT HIGH SPEEDS WITH TOUGH SPOTS. NEW TIRES AND ALIGNMENT HAVE BEEN DONE WITH NO CORRECTION OF THIS PROBLEM. FORD WILL NOT ADMIT AN ISSUE AND WILL ONLY DIAGNOSE AFTER I AGREE TO PAY THEM FOR DOING SO. NOT GOING TO HAPPEN.

Mileage: 80,000

WHILE LEAVING HOME FOR WORK DURING THE MORNING OF NOVEMBER, 5TH, 2015, THE 2012 FORD FOCUS WOULD NOT TURN LEFT OR RIGHT WHEN BACKING OUT OF THE DRIVEWAY. LATER IN THE DAY, THE CAR STOPPED TWICE IN THE MIDDLE OF TRAFFIC. THE STEERING GOES AND IT BECOMES VERY DIFFICULT TO TURN THE WHEEL LEFT OR RIGHT. IT WAS TAKEN TO THE LOCAL DELEARSHIP (SUPREME FORD) AND THEY QUOTED $1905.51 TO REPLACE THE ELECTRIC STEERING RACK. THAT'S NOT INCLUDING THE $108 UPFRONT PAYMENT FOR DIAGNOSING THE PROBLEM. FORD NEEDS TO RECALL THIS MODEL AS I'M NOW RESEARCHING LOTS OF CONSUMERS HAVING THE SAME ISSUE. ARE THEY WAITING FOR SOMEONE TO SERIOUSLY INJURY THEMSELF? THIS IS VERY SCARY TO HAVE EXPERIENCED. SOMETHING MUST BE DONE. IT'S NOT RIGHT FOR THE CONSUMER TO PAY FOR A MANFACTURING DEFECT IN FORD'S ELECTRONIC POWER ASSISTED STEERING (EPAS) THAT THEY WON'T RECOGNIZE AS A PROBLEM. DON'T OUR LIVES MATTER????

Mileage: 90,000

POWER STEERING MALFUNCTION ERROR CODE UNABLE TO MOVE STEERING WHEEL. HAPPENS WHEN IT IS SITTING STILL AND YOU START THE CAR. I HAVE HAD THIS CAR IN THE SHOP 10 TIMES BETWEEN THIS AND THE TRANSMISSION. THEY HAVE REPLACED 2 ND GEAR, AND THE CLUTCH AND THEN TOLD ME NOTHING ELSE WAS WRONG WITH IT UNTIL MAY 2015 WHEN THE CAR COMPLETELY QUIT AND IT WAS THE TCM . THE ERROR CAME UP THEN ON POWER STEERING FAILURE, BUT THEY DID NOT ADDRESS IT BECAUSE THEY WERE BLAMING IT ON THE TCM. SO SEPTEMBER 16TH IT STARTED JUTTING AGAIN WHEN TURNING RIGHT, ON OCTOBER THE 2ND I WENT OUT AT LUNCH TO RUN SOME ERRANDS AND OF COURSE POWER STEERING ASSIST FAULT MALFUNCTION. YES THIS CAR HAS BEEN IN THE SHOP 10 TIMES AND I EVEN ALREADY HAD TO PUT AN ALTERNATOR ON IT 9 MONTHS AFTER I PURCHASED IT. I TURNED THE CAR ON AND OFF 4 OR 5 TIMES AND FINALLY I WAS ABLE TO CLEAR IT ENOUGH I DROVE IT TO THE FORD HOUSE WHERE IT'S SECOND HOME IS ONLY TO BE TOLD THAT IT WAS NOT COVERED AND I WOULD OWE THEM OVER $1500 IN REPAIRS BECAUSE THEY DID NOT CATCH IT THE FIRST 10 TIMES WHILE UNDER WARRANTY. THIS CAR IS A PIECE OF JUNK AND WHEN YOU CALL FORD THEY ACT LIKE THEY DO NOT KNOW ANYTHING ABOUT HIS ISSUE, BUT IT IS EVERYWHERE. SO THEY RESET IT AND TOLD ME IT WILL GO OUT AGAIN PERMANENTLY AND HOPEFULLY I COULD GET IT TO THE SIDE OF THE ROAD. REALLY??? GIVE ME SOME ASSISTANCE IN GETTING IT REPAIRED. I HAVE HAD 10 NEW FORD PRODUCTS AND NEVER TROUBLE LIKE THIS. THIS IS ACTING LIKE MY CHEVY COBALT AND IT'S 7 RECALLS. RECALL IT ALREADY BEFORE IT'S TOO LATE FOR INNOCENT PEOPLE.

Mileage: 82,000

MY 2012 FORD FOCUS SEL HAS LESS THAN 9,000 MILES. ON OCTOBER 20, 2015 I GOT IN MY CAR TO DRIVE IT AND IT WAS COMPLETELY DEAD - NOTHING WORKED. MY HUSBAND TOOK THE BATTERY OUT, HAD IT CHECKED, BUT IT WAS FINE. HE PUT THE BATTERY BACK IN AND THE CAR STARTED. HE THEN DROVE MY CAR TO HIS LOCAL MECHANIC TO HAVE THE BATTERY CHECKED AGAIN TO SEE IF SOMETHING WAS DRAINING THE POWER FROM IT TO CAUSE THE CAR NOT TO START. AGAIN THE BATTERY CHECKED OUT FINE. AS MY HUSBAND WAS LEAVING THE MECHANICS, HE PUT MY CAR INTO REVERSE, STARTED BACKING UP, AND OUT OF NO WHERE THE POWER STEERING WENT OUT. HE SAID A POWER STEERING FAULT WARNING APPEARED ON THE DASH. I WAS HORRIFIED THAT THIS HAPPENED AND EVEN MORE HORRIFIED THAT IT COULD HAVE BEEN ME THAT WAS DRIVING MY CAR WHEN THE POWER STEERING WENT OUT. I'M JUST RELIEVED THAT MY HUSBAND WASN'T DRIVING ON A MAJOR ROAD OR HIGHWAY WHEN THIS HAPPENED. WE TOOK MY CAR TO THE DEALERSHIP I PURCHASED IT FROM AND FOUND OUT THERE WERE A COUPLE TRANSMISSION RECALLS FOR MY CAR. THE SERVICE GUY SUGGESTED THAT ONE OF THE TRANSMISSION RECALLS WAS RESPONSIBLE FOR MY CAR BEING COMPLETELY DEAD AND NOT STARTING. HOWEVER, HE SAID THERE WAS A POWER STEERING FAULT AND THE POWER STEERING RACK ASSEMBLY HAD TO BE REPLACED AND REPROGRAMMED TO THE TUNE OF $1,700.00. WOW. I DON'T UNDERSTAND HOW THIS COULD HAPPEN TO MY 2012 FORD FOCUS SEL THAT HAS LESS THAN 9,000 MILES ON. HOW COULD THIS HAPPEN? I WAS TOLD THE POWER STEERING IS AN "ELECTRONIC" COMPONENT AND ANYTHING ELECTRONIC CAN GO ANYTIME. IS IT JUST A COINCIDENCE THAT ON THE DAY THAT MY CAR WON'T START DUE TO THE FORD RECALL 15B22 THAT THE POWER STEERING GETS "SHORTED" OUT AND I END UP HAVING TO PAY $1,711.89 TO REPLACE THE POWER STEERING RACK ASSEMBLY AND FOR THEM TO "REPROGRAM" IT? I DON'T THINK IT'S A COINCIDENCE THESE 2 EVENTS HAPPENED TOGETHER - ELECTRONIC COMPONENTS "TALK" TO EACH OTHER.

Mileage: 8,700

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STARTING THE VEHICLE, THE ELECTRONIC POWER STEERING SYSTEM FAULT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE CONTACT STATED THAT THE FAILURE OCCURRED ON FOUR SEPARATE OCCASIONS INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. WHILE DRIVING 45 MPH, THE CONTACT HEARD A LOUD BANG AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE, BUT IT WOULD NOT RESTART OR SHIFT INTO GEAR. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PARKING ENGAGE CONTROL SENSOR MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED WITHIN 24 HOURS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHEN THE VEHICLE WAS RETRIEVED FROM THE DEALER, IT EXPERIENCED TROUBLE SHIFTING AND MADE AN ABNORMAL GRINDING NOISE EVERY TIME IT WAS SHIFTED INTO ANOTHER GEAR. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH PLATES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 12,000.

Mileage: 12,000

CAR JUMPS FROM 2000 RPM TO 7000 RPM IMMEDIATELY WHEN WANTING TO GO FROM 35 MPH TO 45 MPH AFTER BEING SLUGGISH AND ALMOST HIT ANOTHER VEHICLE. AT HIGHWAY SPEED OF 65, THE CAR'S POWER BECOMES SO LOW IT ONLY GOES 40 MPH AND HAD TO PUT HAZARD LIGHTS ON AND GET OFF HIGHWAY. AUTOMATIC TRANSMISSION BUT HAVE TO PUT FOOT ON BRAKE AND OTHER FOOT ON GAS IN CITY TRAFFIC ON HILL OR IT SLIDES BACK TO ALMOST HIT VEHICLE BEHIND ME. STEERING GOT SO TIGHT MULTIPLE TIMES AT 45 MPH AND ALL LIGHTS ON PANEL CAME ON AND CAR STALLED IN MIDDLE OF A MAJOR INTERSECTION AND HAD TO CALL POLICE TO ENSURE NOBODY HIT MY VEHICLE AND DIRECT OTHER TRAFFIC. CAR SHUDDERS AND VIBRATES AND NOTHING WRONG WITH TIRES, RIMS, BRAKES AND ALIGNMENT.

Mileage: 75,000

WHILE TAKING A RIGHT TURN ON A CITY STREET MY STEERING WHEEL IMMEDIATELY BECAME VERY HARD TO MANEUVER. I HAD TO BRAKE AS TO KEEP MY SELF FROM GOING FORWARD RATHER THAN TURNING SINCE MY STEERING WHEEL SEEMED AS THOUGH IT WAS LOCKED. I THEN REALIZED THE POWER STEERING WAS COMPLETELY OUT, THEN THE DISPLAY AND SOUND CAME ON, STATING THAT THERE WAS A STEERING MALFUNCTION AND TO REFER TO MY MANUAL. I THEN CAREFULLY AND FORCEFULLY STEERED THE VEHICLE INTO A VACANT PARKING LOT. I READ THE MANUAL AND ATTEMPTED TO CYCLE POWER TO THE VEHICLE TO CLEAR THE ISSUE. THIS DID NOT WORK. I NOW HAVE NO POWER STEERING AND THE VEHICLE SITS IN THE DRIVEWAY. IT HAS 65K MILES AND IS OUT OF WARRANTY. I WOULD NOT HAVE PURCHASED HAD I KNOWN SOO MANY HAD THIS ISSUE.

Mileage: 65,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRIC POWER ASSIST SYSTEM FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT PROVIDED.

Mileage: 68,000

COMPLETE ELECTRICAL POWER ASSIST FAILURE. STEERING ALMOST TOO DIFFICULT TO OPERATE. THANKFULLY HAPPENED AT LOW SPEED.

Mileage: 52,000

WHILE PULLING OUT OF A DRIVE THUR MY CAR SUDDENLY BECAME VERY HARD TO TURN AND A MESSAGE APPEARED ON THE DASH STATING "STEERING ASSIST MALFUNCTION". I WAS ABLE TO TURN OFF THE CAR AND RESTART AND THE PROBLEM SEEMED TO BE OKAY. NOW I AM WORRIED THAT THIS WILL HAPPEN AGAIN BUT IN A MORE DANGEROUS SITUATION. THERE ARE MANY OTHER COMPLAINTS I HAVE READ ABOUT AND IT'S NOT IF IT HAPPENS AGAIN IT'S WHEN. ALSO TONIGHT I EXPERIENCED MY REAR RIGHT SIDE DOOR IS NOT ABLE TO CLOSE AT ALL. WHICH I HAVE READ NUMEROUS COMPLAINTS ABOUT BOTH OF THESE SAFETY CONCERNS. THAT IS A HUGE SAFETY HAZARD, I AM VERY THANKFUL THAT I REALIZED THIS BEFORE DRIVING AWAY WITH MY DAUGHTER IN THE BACK SEAT. I WILL NEVER BUY ANOTHER FORD AGAIN!!!!

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHEN STARTING THE VEHICLE, THE STEERING ASSIST MALFUNCTION WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,264.

Mileage: 84,264

I WAS DRIVING IN THE INTERSTATE GOING ABOUT 65 MILES PER HOUR WITH MY CHILD IN THE CAR MY POWER STEERING WENT OUT A SEMI WAS RIGHT NEXT TO ME AND I ALMOST WENT OFF THE TRYING TO KEEP FROM HITTING IT.

Mileage: 46,000

WHILE BACKING OUT OF THE DRIVEWAY THE STEERING SUDDENLY AND WITHOUT WARNING BECAME VERY DIFFICULT TO MANAGE. THINKING THAT THIS WAS A TEMPORARY ISSUE I ATTEMPTED TO DRIVE THE VEHICLE FOR A SHORT DISTANCE BUT FELT VERY UNSAFE TO CONTINUE MY TRIP AND RETURNED HOME.

Mileage: 65,000

I HAD BEEN HAVING ISSUES WITH MY CAR LOSING POWER WHEN ACCELERATING AND SHUDDERING REALLY BADLY. A MONTH BEFORE THE RECALL LETTER CAM OUT FOR THE TCM (TRANSMISSION CONTROL MODULE) I TOOK IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR FROM AND THEY TOLD ME IT WAS NORMAL FOR THE CAR. AFTER I GOT THE RECALL LETTER I WENT BACK FOR A FREE DIAGNOSTIC AND INFORMED THEM OF THE WARNING LIGHT THAT WAS OFTEN APPEARING THAT SAID "STEERING ASSIST FAULT SERVICE REQUIRED". THEY SAID IT WOULD BE A SEPARATE $145 TO DIAGNOSIS THAT PROBLEM. AFTER TAKING NEARLY 4 MONTHS TO GET THE PART IN MY CAR WASN'T ABLE TO SHIFT OUT OF 1ST GEAR DRIVING HOME ONE NIGHT FROM WORK SO I HAD TO FIND ANOTHER DEALERSHIP TO TAKE IT TO. THEY WERE ABLE TO REPLACE THE RECALLED PARTS WITH IN 1 WEEK AND THE SAME ISSUE WITH THE STEERING THAT I HAD DESCRIBED TO THE PREVIOUS DEALERSHIP I ALSO INFORMED THEM ABOUT. WHEN I WENT TO PICK UP MY CAR THEY TOLD ME I SHOULDN'T HAVE THAT SAME PROBLEM WITH THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRE" AND THE STEERING WHEEL LOCKING UP. 3 WEEKS AFTER GETTING MY CAR BACK ONE NIGHT MY HUSBAND AND I GOT IN THE CAR TO DRIVE TO A RESTAURANT AND COULD EVEN LEAVE THE PARKING LOT BECAUSE THE SAME MESSAGE APPEAR AND MY CARS POWER STEERING IS NOW JUST COMPLETELY OUT. BEFORE IT WOULD CORRECT ITSELF AFTER I TURNED THE CAR OFF BUT NOW ITS JUST STUCK AND I CAN'T DRIVE MY CAR. FORD CORPORATE BASICALLY TOLD ME SINCE THERE ISN'T A RECALL IT ISN'T THEIR PROBLEM. AND THE DEALERSHIP TOLD ME THEY WOULD TOW IT AND RUN A DIAGNOSTIC AND IF IT ISN'T RELATED TO THE RECALL REPAIR I'M RESPONSIBLE TO THE COST OF TOWING AND REPAIR. ONLINE THIS REPAIR APPEARS TO BE $2,000ISH DOLLARS AND I DON'T HAVE THAT. SO BASICALLY FORD TOLD ME I WAS SOL....

Mileage: 81,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THERE WAS A SHORTAGE IN THE STEERING GEAR BOX, AND THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 1/14/16 LN; UPDATED 3/27/18 *JB

Mileage: 45,000

WHAT HAS HAPPENED WITH MY 2012 FORD FOCUS ON AUGUST 18, 2015 HAS NOW HAPPENED 2 ADDITIONAL TIMES SINCE THEN. ON 8/21/2015 MY VEHICLE WAS DROPPED OFF AT SKINNER & DAMULIS TO REPROGRAM THE TRANSMISSION CONTROL MODULE (FIELD SERVICE ACTION: 15B22 TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING). ON AUGUST 27, 2015 WHILE DRIVING DOWN THE ROAD AT 55 MPH AGAIN I HAD THE SAME LOSS OF POWER, THIS TIME HAD AN 18 WHEELER BEHIND ME THAT WAS NOT SLOWING DOWN, I PULLED OVER TO THE SHOULDER AND NEEDED TO USE REVERSE AND THE VEHICLE WOULD NOT GO INTO REVERSE, IT JUST REVVED LIKE IT WAS IN NEUTRAL. I TURNED THE VEHICLE OFF, CALLED FORD, AGAIN, AND TOLD THEM MY ISSUE. AFTER RESTARTING THE VEHICLE AFTER THE PHONE CALL I WAS ABLE TO PUT IN REVERSE. I RETURNED VEHICLE TO SKINNER & DAMULIS ON 9/3/2015, VEHICLE WAS "REPAIRED" ON 9/4/2015 AND INVOICE STATED MY CONCERN: CAR HAVING ISSUES WITH REVVING AND WON'T GO INTO REVERSE AT TIMES AND THEIR CORRECTION WAS THEY FOUND TCM & PCM SOFTWARE UPDATE AND PERFORMED SOFTWARE UPDATE. ON 9/25/2015 I AGAIN HAD THE SAME ISSUE WITH REVVING WHILE DRIVING (35-40 MPH) AND WAS AGAIN UNABLE TO GET THE VEHICLE INTO REVERSE. CAR HAD 90,111 MILES AT THE TIME. CONTACTED FORD AND WAS GIVEN CASE# CAS-7944030 AND WILL BE IN CONTACT WITH JOHN FROM FORD BY MONDAY EVENING. THIS NO LONGER WORKS FOR ME. THIS CAR NEEDS TO GO, IT IS GOING TO KILL SOMEONE, ME, PEOPLE IN ANOTHER VEHICLE, SOMETHING AND I AM NOT GOING TO HAVE MY FAMILY SUED BECAUSE THIS PROBLEM OCCURS AGAIN. I NEED A VEHICLE AS AN OUTSIDE SALES PERSON AND NO LONGER FEEL SAFE IN MY 2012 FORD FOCUS. THIS CAR NEEDS TO BE TAKEN BACK BY FORD AND DESTROYED. IT HAS NO TRADE VALUE AND I DO NOT WANT ANOTHER FAMILY TO HAVE THIS CAR AND GET KILLED BECAUSE OF IT. PLEASE DO SOMETHING ABOUT THIS, I KNOW I AM NOT THE ONLY ONE WITH THESE ISSUES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Mileage: 87,400

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED. WEEKS LATER, THERE WAS AN ABNORMAL NOISE COMING FROM THE RADIO AND IT RANDOMLY FAILED TO WORK. WHILE DRIVING, THE STEERING WHEEL SEIZED AND THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL EACH TIME THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT THE EPS WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 11/12/15*LJ, UPDATED 3/20/18*JB UPDATED 5/16/18*JB

Mileage: 103,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE CONTACT STARTED THE VEHICLE, THE STEERING ASSIST FAULT SERVICE REQUIRED WARNING INDICATOR ILLUMINATED AND THE STEERING ABILITY BECAME VERY DIFFICULT. THE CONTACT STOPPED AND TURNED OFF THE VEHICLE. AFTER APPROXIMATELY TWO MINUTES, THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

EXCESSIVE SHUDDERING/SHAKING UPON ACCELERATION, VEHICLE DOES NOT SEEM TO HAVE ANY POWER. ON 8/28 I WAS STOPPED AT LIGHT IN DRIVE AND VEHICLE WOULD NOT MOVE, AFTER CHANGING GEARS I FINALLY WAS ABLE TO DRIVE IT, A SHORT TIME LATER VEHICLE WOULD NOT MOVE AGAIN IN DRIVE BUT THE ENGINE LIGHT CAME ON, ON THE WAY TO THE DEALERSHIP VEHICLE LOST POWER AND WOULD ONLY GO 15 MPH CRAWLED TO THE DEALER WITH EMERGENCY FLASHERS. DEALER HAD THE VEHICLE FOR 5 DAYS AND COMPLETED THE SOFTWARE UPDATE PROGRAM 15B22, SINCE RECEIVING THE VEHICLE BACK I AM STILL EXPERIENCING LOW POWER AND SHUDDERING. HAVE BEEN REAR ENDED TAPPED ONCE BECAUSE IT DOESN'T HAVE ANY POWER, VERY CONCERNED TO DRIVE VEHICLE TO TO LOSS OF POWER AND EXCESSIVE SHUDDERING. CONTACTED FORD CUSTOMER CARE AND THEY DID NOT HAVE A SENSE OF ANY LONG TERM FIX TO THIS ISSUE NOR DOES THE DEALERSHIP. DEALER STATES THEY ARE SLAMMED WITH THESE VEHICLES EVERY DAY.

Mileage: 56,500

TOTAL UNEXPECTED LOSS OF POWER STEERING. UNABLE TO SAFELY STEER VEHICLE. POWER STEERING ASSIST FAULT LIGHT CAME ON. AFTER STOPPING AND RE-STARTING THE VEHICLE THE WARNING LIGHT WENT OFF AND NORMAL STEERING WAS POSSIBLE. THIS HAS HAPPENED TWICE TO DATE.

Mileage: 13,336

I PURCHASED THE CAR USED WITH 25,000 MILES, SHORTLY AFTER THE CAR BEGAN SHUDDERING VERY BADLY AND DID NOT ACCELERATE CORRECTLY. THE PROBLEM PROGRESSED TO A LOUD METAL GRINDING NOISE, THE CLUTCH WAS DEEMED TO BE BAD AND REPLACED. SIX MONTHS AFTER THE CLUTCH FAILED AGAIN AND WAS REPLACED AND NOW A YEAR LATER THE CLUTCH NEEDS TO BE REPLACED AGAIN, MAKING IT THE FOURTH CLUTCH FOR A CAR WITH UNDER 70,000 MILES. FORD HAS EXTENDED THE WARRANTY SO IT IS COVERED HOWEVER THE PART IS ON BACK ORDER FOR 4-6 WEEKS. FORD DOES NOT OFFER A REPLACEMENT VEHICLE DURING THIS TIME. I DO NOT FEEL SAFE DRIVING THIS CAR WITH THE TRANSMISSION NOT WORKING PROPERLY. THIS CAR ALSO HAD THE STEERING AND SUSPENSION REPAIRED WITHIN THE FIRST YEAR OF OWNERSHIP.

Mileage: 26,316

WHILE DRIVING AT A LOW RATE OF SPEED, THE VEHICLE BECAME DIFFICULT TO STEER AND THE POWER STEERING ASSIST MALFUNCTION LIGHT CAME ON. I WAS ABLE TO MUSCLE THE CAR SAFELY AND GET TO MY DESTINATION (THE GROCERY STORE). THINKING THAT PERHAPS IT WAS THE POWER STEERING FLUID, I CHECKED IT AND SAW THAT IT WAS A LITTLE OVER MINIMUM, SO I ADDED MORE. I TURNED THE CAR BACK ON AND THE ISSUE WAS STILL PRESENT. I DROVE HOME AND TURNED OFF THE CAR. THE NEXT MORNING, THE CODE WAS NOT ON AND THE POWER STEERING WAS WORKING THOUGH THERE WAS A GROAN COMING FROM THE STEERING WHEEL EVERY TIME I HAD TO TURN. I DROVE TO WORK TRYING TO ASCERTAIN WHAT WOULD GO ON AND ABOUT 25 MINUTES INTO MY DRIVE, WHILE DOING 50 MILES AN HOUR, I LOST POWER STEERING AGAIN. I GOT TO WORK, TURNED OFF THE CAR, AND CAME BACK OUT 9 HOURS LATER AND THE POWER STEERING HAD AGAIN RESET ITSELF AND WORKED ALL THE WAY BACK TO MY HOUSE. I HAVE NOT BEEN DRIVING THE CAR SINCE AND HAVE TO SAY THAT THIS IS THE SECOND MAJOR ISSUE WITH THE CAR I HAVE HAD; THE TRANSMISSION WENT OUT AFTER HAVING THE CAR FOR 2 YEARS. I HAVE DONE RESEARCH AND THERE ARE MANY OTHER FORD FOCUSES OF THIS YEAR WITH THIS ISSUE. I AM NOW EXTREMELY CONCERNED ABOUT THE SAFETY OF THIS CAR AND REGRET BUYING IT MOST SINCERELY. *TR

Mileage: 114,000

STEERING ASSIST FAILED. AFTER MULTIPLE RESTARTS IT WORKED AGAIN. THIS HAS HAPPENED NOW 10 TIMES.

Mileage: 95,000

WHILE DRIVING, MY CAR SUDDENLY STOPPED FUNCTIONING. THE ENGINE LIGHT CAME ON, FOLLOWED BY ALL OTHER LIGHTS. I WAS ABLE TO PULL THE CAR OVER, BUT UNABLE TO RESTART. I CALLED FOR A TOW TRUCK (AAA). AFTER WAITING FOR AN HOUR, I TRIED THE IGNITION AGAIN, AND THE CAR STARTED RIGHT UP. THE SAME PROBLEM OCCURRED THE FOLLOWING NIGHT. THE CAR WAS TOWED TO THE DEALERSHIP, TOM'S FORD IN KEYPORT, NEW JERSEY, WHERE IT STILL REMAINS.

Mileage: 42,000

THE STEERING LIGHT HAD COME ON BEFORE THEN WENT OFF BECAUSE THE STEERING WHEEL ENDED UP BEING ABLE TO MOVE. THIS HAPPENED ACOUPLE OTHER TIMES AND EVERYTHING WAS FINE. THEN WHEN IT FINALLY QUIT WORKING WAS WHEN I, THE OWNER, HAD PARKED IT TO GO INSIDE SOMEWHERE, THEN CAME OUT TO LEAVE AND THE LIGHT CAME ON AND THE STEERING WHEEL WOULDN'T TURN. I HAD TO HAVE IT TOWED TO THE DEALERSHIP AND PAY $1,245.00 TO HAVE IT FIXED. THEY HAD IT FOR 2 WEEKS.

Mileage: 66,000

POWER STEERING ASSIST FAILURE NOTIFICATION LIGHT CAME ON AND LOSS OF POWER STEERING. WENT AWAY WITH A RESTART OF THE CAR. NEXT TIME WE TURNED IT ON THE SAME MESSAGE WAS THERE AS WELL AS THE LOSS OF POWER STEERING AND NOW IT SEEMS TO BE PERMANENT PROBLEM. RESEARCH SHOWS THAT FORD HAS RECALLED SEVERAL OTHER MODELS WITH THE SAME ISSUE AND ALTHOUGH IT IS AWARE OF THE PROBLEM IT HAS YET TO RECALL THE FOCUS. THIS IS ABSURD.

Mileage: 76,555

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE TRAVELING APPROXIMATELY 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL WAS EXTREMELY TIGHT AND DIFFICULT TO TURN. THE VEHICLE WAS TURNED OFF AND ON TO RESET THE COMPUTER DUE TO THE FAILURE, BUT IT PROGRESSED RANDOMLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

Mileage: 79,000

AFTER STARTING CAR A WARNING BELL SOUNDED AND NOTIFICATION ON DASH SAID "STEERING ASSIST FAILURE". CALLED FORD AND SPOKE WITH SERVICE AND EXPLAINED THE ISSUE. I GAVE HIM MY INFORMATION. HE TOLD ME THAT MY CAR WAS OUT OF WARRANTY AND THIS WOULD BE A OUT OF POCKET EXPENSE FOR THEM TO EVEN DIAGNOSE. HE ALSO ACKNOWLEDGED THAT HE HAS SEEN A "FEW" FOCUS'S WITH THE SAME ISSUE. AFTER RESEARCHING ONLINE THERE ARE NUMEROUS COMPLAINTS OF THE EXACT SAME NATURE. I HAVE CALLED FORD AND AM AWAITING A RETURN CALL FROM THEM. THERE HAS BEEN A CLASS ACTION LAWSUIT FILED IN CALIFORNIA (PHILLIPS ET AL VS FORD MOTOR COMPANY) ON THIS SAME ISSUE. FORD DOES HAVE A RECALL ON THE FUSION #15S18 CONCERNING THIS SAME MALFUNCTION.

Mileage: 53,500

63000 MILES ON CAR. POWER STEERING RACK NEEDS REPLACED. 1800 DOLLARS TO FIX.

Mileage: 63,000

WHILE BACKING OUT OF THE DRIVEWAY THERE WAS A COMPLETE LOSS OF POWER STEERING ALONG WITH A WARNING IN THE INFORMATION CENTER: "STEERING ASSIST FAULT -SERVICE REQ'D". THE VEHICLE WAS STEERED TO THE CURB. AFTER THE CAR WAS TURNED OFF AND BACK ON, THE POWER STEERING WORKED NORMALLY. THE CAR WAS TAKEN TO A LOCAL FORD DEALER THE NEXT DAY TO SEE IF ANY COMPUTER CODES WERE REGISTERED. NO CODES WERE FOUND AND THE DEALER HAD NO ADVICE ON WHAT CAUSED THE PROBLEM AND WHETHER OR NOT IT WOULD RECUR.

Mileage: 30,250

ON AUGUST 4, 2015 I WAS DRIVING MY VEHICLE AND WHEN I WENT TO TURN AT THE RED LIGHT, MY STEERING WHEEL LOCKED UP AND THEN I HEARD A BEEPING SOUND. I LOOKED DOWN AT MY DASHBOARD AND A MESSAGED APPEARED. I WAS UNABLE TO READ THE MESSAGE RIGHT THEN BECAUSE I WAS HAVING TO JERK MY STEERING WHEEL TO GET THE CAR TO MAKE THE LEFT TURN AND NOT RUN UP ON THE CURVE. TRAFFIC WAS COMING SO I COULDN'T JUST STOP IN THE MIDDLE OF THE INTERSECTION. ONCE I GOT TO THE PARKING AREA I READ THE MESSAGE ON THE DASHBOARD AND IT DISPLAYED, "POWER STEERING ASSIST FAULT." AS OF TODAY AUG 14, 2015 I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE AND I AM VERY AFRAID TO DRIVE IT. I HAVE CALLED THE LOCAL DEALERSHIP AND THEY WANT ME TO PAY FOR DIAGNOSTIC BECAUSE THEY SAID THAT THERE'S NO RECALL ON THESES VEHICLES. I REFUSE TO PAY FOR ANY SERVICE BECAUSE MY CONCERN IS THAT THIS IS A SAFETY ISSUE THAT THE FORD COMPANY SHOULD BE RESPONSIBLE FOR. WHEN I CALLED FORD TO REPORT THE ISSUE AND TO SEE IF THERE'S A RECALLED, I WAS TOLD THAT THIS IS THE FIRST THAT THEY HAVE HEARD OF THIS PROBLEM BUT WHEN I RESEARCHED THE ISSUE, I FOUND PLENTY OF COMPLAINTS ABOUT THE 2012 FORD FOCUS. CAN SOMEONE ADDRESS THIS ISSUE BEFORE THERE'S A FATAL ACCIDENT. I WILL BE WILLING TO ALLOW SOMEONE TO COME DRIVE MY VEHICLE, SEE THE MESSAGE THAT APPEARS ON MY DASHBOARD STILL AND INVESTIGATE THE VEHICLE IN ORDER TO SAVE MY LIFE AND SOMEONE ELSE'S LIFE. FORD DEALERSHIP SAYS THAT THEY HAVE NOT BEEN ABLE TO DUPLICATE THE ISSUE, WELL, MY VEHICLE IS MORE THAN AVAILABLE FOR SOMEONE TO DUPLICATE IT BECAUSE IT IS TOTALLY A LOCKED STEERING WHEEL SITTING IN MY PARKING LOT. I HAD TO HAVE MY MALE FRIEND TO DRIVE MY VEHICLE 2 MILES HOME BECAUSE IT SCARED ME SO BAD THAT I COULDN'T DRIVE IT ON TOP OF A TORN ROTATOR CUFF AND NOT BEING ABLE TO TURN THE WHEEL. PLEASE HELP ALL OF US HAVING THIS PROBLEM.

Mileage: 90,600

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO STEER AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE DID NOT REGAIN STEERING CAPABILITIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,362.

Mileage: 38,362

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STARTED THE VEHICLE AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS THEN ABLE TO OPERATE NORMALLY. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,520.

Mileage: 94,520

ELECTRONIC POWER ASSIST FAILED AND I HAVE NO POWER STEERING

Mileage: 92,557

WHILE DRIVING DOWN THE HIGHWAY THE STEERING STARTED TO ACT WEIRD. IT WOULD GIVE A LOT AND GO TIGHT THEN GIVE AGAIN. A LOT OF PLAY IN THE WHEEL, WHEN IT WAS PERFECTLY FINE BEFORE. THEN AFTER 30 SECONDS OR SO OF THIS, THE INFORMATION LIGHT POPPED UP AND SAID "STEERING FAULT STOP SAFELY". I PULLED OVER TO SIDE OF ROAD AND STOPPED. THEN IT TURNED RED, LOCKED THE STEERING WHEEL AND SAID "STEERING LOSS STOP SAFETY". NOW THE CAR IS STUCK AND I AM ON THE SIDE OF THE ROAD CALLING A TOW TRUCK. IT WENT TO THE MECHANIC WHO DID SOMETHING TO GET THE CAR TO WORK AGAIN, AND 15 MINUTES OF DRIVING THE CAR AGAIN THIS CYCLE REPEATED ITSELF. IT HAS HAPPENED TO ME 3 TIMES AS OF THE WRITING OF THIS MESSAGE. I AM SCARED TO GET BACK IN THE CAR AT THIS POINT AS I HAVE A NEWBORN AND DON'T WANT TO RISK IT. I DON'T KNOW WHAT TO DO. I HAVE TO DRIVE IN ORDER TO GET TO WORK.

Mileage: 56,658

IN LESS THAN A WEEK, THE POWER STEERING ON MY 2012 FORD FOCUS HAS FAILED THREE TIMES. THE FIRST TIME OCCURRED ON TUESDAY, JULY 28, 2015, AT 7:45 A.M. I HAD BEEN DRIVING FOR ABOUT TWO MINUTES WHEN THE FOLLOWING ERROR MESSAGE APPEARED ON MY INSTRUMENT CLUSTER: "STEERING ASSIST FAULT/SERVICE REQUIRED." I WAS JUST ABOUT TO TAKE THE RAMP ONTO THE HIGHWAY, BUT MY GUT TOLD ME TO PULL OVER TO THE RIGHT OF THE ROAD (I HAD A CHILD WITH ME AND DID NOT WANT TO TAKE ANY RISKS). JUST AS I WAS DOING SO, MY STEERING WHEEL LOCKED, AND I COULD NOT ROTATE IT. AS I PULLED UP NEXT TO THE CURB, I PLACED MY CAR IN PARK AND TURNED ON MY HAZARDS. I WAITED A FEW MOMENTS, BUT THE STEERING WHEEL STILL WOULD NOT BUDGE. I TURNED MY CAR OFF AND ON AGAIN, BUT THE STEERING WHEEL STILL WOULDN'T MOVE. I TURNED THE CAR OFF AGAIN AND WAITED ABOUT 5-10 MINUTES. UPON STARTING THE CAR THIS TIME, THE STEERING WHEEL WAS BACK TO NORMAL. I LEFT MY HAZARDS ON AND MADE RIGHT TURNS ALL THE WAY HOME (IN CASE IT WENT OUT AGAIN). THIS INCIDENT HAPPENED AGAIN ON WEDNESDAY, JULY 29 AT 4:50 P.M. AND MONDAY, AUGUST 3 AT 5:05 P.M. BOTH TIMES I TURNED OFF MY CAR, WAITED ABOUT 5 MINUTES, AND THEN STARTED IT AGAIN. THE POWER STEERING WOULD THEN BE WORKING. THIS PROBLEM IS EXTREMELY FRUSTRATING AND I WORRY ABOUT MY SAFETY BECAUSE I DRIVE ON THE HIGHWAY TO AND FROM WORK. WHILE THIS HAS HAPPENED ON THE SIDE ROADS, THERE IS NOW A CONSTANT FEAR OF THIS HAPPENING WHILE I'M ON THE HIGHWAY. I'VE READ OTHER COMPLAINTS ON ONLINE FORUMS ABOUT THIS EXACT PROBLEM, SO I WOULD LIKE TO ALSO FILE MINE. IT IS ALSO FRUSTRATING BECAUSE I HAVE HAD OTHER PROBLEMS WITH THIS CAR, SUCH AS WITH THE MOONROOF, AC, AND COMPASS. I FEEL LIKE FORD SOLD ME A LEMON. I PURCHASED THIS CAR FROM A FORD DEALERSHIP AS CERTIFIED PRE-OWNED ONLY A YEAR AND A HALF AGO, SO I SHOULDNT HAVE THIS MANY PROBLEMS WITH IT.

Mileage: 61,250

FOR THE PAST FEW WEEKS I OCCASIONALLY GET THE "STEERING ASSIST FAULT" MESSAGE WHILE DRIVING AND POWER STEERING STOPS WORKING. USUALLY, WHEN I RESTART THE CAR IT RESETS AND WORKS AGAIN. TODAY I GOT THE MESSAGE WHILE AT A STOP LIGHT, RESTARTED THE CARS A FEW TIMES AND IT DID NOT RESET. I HAVE CONTACTED MY DEALER AND THEY SAID THEY'VE NEVER HEARD OF THIS, DESPITE MY REPORTING IT TO THEM LAST FALL AS WELL. UPDATE 9/15/15*CW UPDATE: I TOOK THE CAR INTO THE DEALERSHIP FOR REPAIR, AND THE STEERING GEAR WAS REPLACED. SO FAR, AT 49,800 MILES, THE PROBLEM HAS NOT HAPPENED SINCE THE REPAIR. THE REPAIR QUALIFIED TO BE COVERED BY MY EXTENDED SERVICE PLAN, AND I PAID 4100 DEDUCTIBLE FOR THE WORK. THE REPAIR WAS DONE AT THE SAME DEALERSHIP WHERE I PURCHASED THE CAR. UPDATED 09/29/15*JB.... UPDATED 09/30/15*BF UPDATED 11/10/15.*JB

Mileage: 48,317

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE WARNING CHIME SOUNDED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. MA 10/16/15 *CN

Mileage: 3,000

THE FORD FOCUS 2012 SE HATCHBACK, SPORT SUSPENSION. THE CHROME SURFACE ON THE STEERING WHEEL BEGAN TO PEEL OFF AND FLAKE SOON AFTER PURCHASE. THE SHARDS ARE METALLIC AND SHARP, AND HAVE CUT MY FINGER WHILE DRIVING. THE PROBLEM IS A MAJOR IRRITANT SINCE THIS PROBLEM IS LOCATED ON SURFACES THAT HAVE BUTTONS AND ARE USED TO CONTROL VARIOUS FEATURES. I ATTEMPTED TO MAKE A WARRANTY CLAIM ON THE ISSUE BUT OURISMAN FORD, ALEXANDRIA VA DECLINED THE CLAIM. MANY OTHER FORD OWNERS SEEM TO HAVE SIMILAR PROBLEMS BASED ON ONLINE RESEARCH. FORD SHOULD OFFER TO REPLACE THIS INEXPENSIVE PART WHICH AFFECTS DAILY DRIVING.

Mileage: 1,000

CHROME SURFACE OF STEERING WHEEL TRIM BEGINS TO PEEL WITHOUT CONTACT AND IS EXCEEDINGLY SHARP WHEN IT DOES SO. I HAVE NOW CAUGHT MY FINGER ON IT TWICE, DRAWING BLOOD ON A HIGHWAY TRAVELING 70MPH.

Mileage: 113,000

WHILE DRIVING THE VEHICHLE THE STEERING LOCKS UP AND IS VERY HARD TO STEER TO EVEN GET IT OFF THE ROAD. THE INDICATOR IN THE CAR CAME ON AND WARNED OF STEERING MALFUNCTION. LOST ALL POWER STEERING IN THE MIDDLE OF DRIVING DOWN THE ROAD MULTIPLE TIMES. HAD TO TURN VEHICLE OFF TO SEE IF IT WOULD HELP, DID MOMENTARILY BUT CONTINUES TO MALFUNCTION AFTER DRIVING IT. I CAN NO LONGER DRIVE MY VEHICLE BECAUSE IT IS NOT SAFE TO DO SO, NOR CAN I LET MY TEENAGE DAUGHTER DRIVE IT BECAUSE OF THE RISK IT POSES IF IT HAPPENS TO HER WHILE SHE ID DRIVING. IF IT WAS HER, SHE WOULD PROPBABLY WRECK, BECAUSE SHE WOULD NOT KNOW WHAT TO DO. FORD REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM......!!!!

Mileage: 52,000

LOST STEERING CONTROL, WARNING LIGHT CAME ON TO BRING VEHICLE IN FOR SERVICE. STEERING BECAME VERY STIFF. WAS PASSING AN ACCIDENT ON THE HIGHWAY WHEN THIS HAPPENED, SCARED ME, WAS NOT SURE WHAT WAS HAPPENING. BROUGHT IT IN FOR SERVICE, FOUND OUT I NEEDED TO REPLACE MY STEERING RACK AND PINNON, ELECTRONIC COMPONENTS, WILL COST ME 3,400.00 (CDN). WARRANTY RAN OUT ONE MONTH PRIOR. ONE MONTH EARLIER MY TRANSMISSION SEAL WENT AND NOW THIS, NOT VERY HAPPY WITH FORD AT ALL. FIRST NEW CAR I HAVE BOUGHT AND MAY BE THE LAST.

Mileage: 31,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 45 MPH, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

POWER STEERING ASSIT POPS UP THE DAY AFTER PURCHASING AND RESTARTED CAR. ISSUE WENT AWAY UNTIL AFTER USED CAR LOT WARRANTY RUNS OUT. ISSUE SEEMED TO ONLY HAPPEN IN THE WARMER MONTHS OF THE YEAR. HAS HAPPENED APPROXIMATELY 40-50 TIMES. FINALLY COMPLETELY WENT OUT ON JUNE 10TH 800 MILES AWAY FROM HOME WHILE MY WIFE AND KIDS WE ON A TRIPPED TO SEE HER PARENTS. HAD TAKEN CAR TO DEALERSHIP NUMEROUS TIMES OVER ISSUE SINCE WE PURCHASED AND THEY FINALLY ACKNOWLEDGED THAT THERE IS AN ISSUE BUT THEIR HANDS ARE TIED TIL I PAY THE $1850 OR A RECALL HAPPENS. SO RIGHT NOW IM STROKING A CAR NOT ON ONE BIGASS PAPER WEIGHT. HOPEFULLY THEY WILL DO A RECALL BEFORE THEY MEET THEIR"BLOODSHED QUOTA"! ITS SAD PROFIT MARGINS ARE MORE IMPORTANT THAN THE SAFETY OF THEIR CUSTOMERS. HEY FORD YOU MIGHT WANT TO TAKE CARE OF YOUR CUSTOMERS BEFORE YOU KILL OFF CLIENT BASE!!!!

Mileage: 59,000

DRIVING 2012 FORD FOCUS ON HIGHWAY JULY 29,2015. MILEAGE 41,100. WARRANTY JUST EXPIRED. WHILE DRIVING 55MPH, STEERING WHEEL LOCKED, ALMOST IMPOSSIBLE TO STEER CAR OVER TO ROADSIDE. DASH MESSAGE READ STEERING ASSIST FAULT, SERVICE REQUIRED. ONCE STOPPED TURNED CAR OFF, THEN STARTED CAR AGAIN; STEERING RETURNED TO NORMAL. AFTER FIRST OCCURRENCE OF FAULTY STEERING, OTHERS BEGAN 3 DAYS LATER: JULY 2, 2015; STEERING LOCKED AFTER PULLING INTO PARKING LOT,SLOW SPEED; TURNED CAR OFF, STARTED UP,STEERING WORKED AGAIN JULY 6, 2015, STEERING LOCKED ON START-UP; THIS OCCURRED TWICE AFTER TURNING OFF/ON. JULY 6, 2015, TOOK CAR INTO DEALER(NORTHSTAR FORD IN DULUTH MN), WHERE I BOUGHT CAR NEW. NORTHSTAR TOOK CARE OF ANOTHER RECALLTRANSMISSION, REPORTEDLY REPROGRAMMED. UPON NORTHSTAR INSPECTION, DEALER SAID POWER STEERING WAS WORKING FINE, BUT FURTHER INSPECTION REVEALED CAR NEEDS A WHOLE NEW STEERING RACK, TO COST ME $2,300 TO REPAIR (STATED THAT WARRANTY EXPIRED, NO RECALL ON THIS MODEL). I DECLINED REPAIR, AFTER PAYING $100+ FOR DIAGNOSIS. I FELT STRONGLY THAT THIS IS A CLEAR DEFECTION IN 2012 FORD FOCUS. AFTER RESEARCHING I FOUND NUMEROUS COMPLAINTS OF 2012 FOCUS STEERING MALFUNCTIONS, AS WELL AS REPORTS OF NHTSA CLOSELY FOLLOWING THE 2012 FOCUS STEERING ISSUES AND CALIFORNIA CLASS ACTION LAWSUIT FILING FOR FORD FOCUS 20102-2014. DRIVING LITTLE AS POSSIBLE HOPING NHTSA WILL ISSUE RECALL ON THE STEERING PROBLEM SOON. JULY 7, 2015; AFTER PARKING, STEERING LOCKED UP WHEN PULLING OUT. TURNED OFF AND ON TWICE BEFORE STEERING WORKED. HAVEN'T DRIVEN SINCE JULY 7. WORRIED ABOUT MY SAFETY, AS WELL AS DRIVERS AND PASSENGERS OF OTHER FORDS ON THE ROAD, TAKING LIVES INTO THEIR HANDS IN EVENT OF ON-ROAD EMERGENCY, REQUIRING QUICK ACTION,OPERATIONAL STEERING. HOPEFUL NHTSA TAKES URGENT MESSAGES SERIOUSLY, & ISSUES STEERING RECALL ON THE FORD FOCUS 2012 .

Mileage: 41,100

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED. THE STEERING ASSIST FAULT SERVICE REQUIRED WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO MERGE THE VEHICLE TO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED MULTIPLE TIMES ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

Mileage: 41,000

WHILE DRIVING THE CAR EXPERIENCED SUDDEN FAILURE OF THE POWER STEERING. I HAD TO PULL OVER AND TURN THE VEHICLE OFF FOR SEVERAL MINUTES AND RESTART THE CAR TO GET MOVING AGAIN WITH NORMAL STEERING.

Mileage: 41,000

I DROVE TO THE LIBRARY WITH MY BABY, AND PARKED. WHEN I CAME OUT I STARTED THE CAR, AND THE STEERING WHEEL SEEMED TO BE STUCK AND DIFFICULT TO TURN. I WAS ABLE WITH GREAT EFFORT TO DRIVE HOME, AND I AM GOING TO BE TAKING IT IN TO THE FORD DEALERSHIP TOMORROW. I HAVE ALREADY HAD PROBLEMS WITH THE TRANSMISSION STALLING AT LOWER GEARS, AND ALSO PROBLEMS WITH THE RADIO NOT RECOGNIZING USB DRIVES. THE SIDING ALONG THE DOORS JUST COMES RIGHT OFF, AND STARTED TEARING WITHIN A FEW WEEKS OF BUYING IT. I'VE HAD SOME OF IT REPLACED, BUT THE DEALERSHIP WOULDN'T DO IT. THE SEAT BELT ON THE DRIVER'S SIDE GETS STUCK INSIDE THE CLIP, AND I HAVE TO STRUGGLE QUITE A BIT SOMETIMES TO TAKE OFF MY SEAT-BELT. THE AIR DEFLECTOR CAME RIGHT OFF ONE DAY, AND THE DEALERSHIP TRIED TO CHARGE ME $150 TO REPLACE THAT PIECE OF PLASTIC. THIS CAR SEEMS TO BE REALLY CHEAPLY MADE, AND THE DEALERSHIPS ARE ALL PRETTY CROOKED IF YOU ASK ME.

Mileage: 65,983

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST SERVICE FLASHED ACROSS THE INSTRUMENT PANEL. THE FAILURE RECURRED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE ELECTRONIC POWER STEERING GEAR FAILED AND THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 09/03/2015*LJ UPDATED 09/10/15 *JB

Mileage: 45,000

ELECTRONIC POWER-ASSISTED STEERING (EPAS) FAILURE DUE TO RACK-AND-PINION STEERING DEFECT. REQUIRED TO REPLACE THE ENTIRE RACK-AND-PINION MODULE, WHICH COST $1,700, DUE TO THE FACT THAT THIS WIDELY KNOWN AND DANGEROUS DEFECT HAS NOT BEEN ACKNOWLEDGED OR RECALLED BY FORD AND MY VEHICLE IS NO LONGER UNDER WARRANTY.

Mileage: 24,152

MY SON WAS DRIVING HIS 2012 FORD FOCUS SE, WHEN THE STEERING ASSIST SERVICE LIGHT CAME ON AND HE LOST STEERING. HE PULLED OFF THE ROAD WITH NO INCIDENT. THE DEALERSHIP SAID THAT IT IS A BAD STEERING RACK, $1500.00

Mileage: 96,000

THIS IS THE SECOND TIME IN 2 MONTHS THAT I'VE HAD PROBLEMS WITH THIS CAR'S TRANSMISSION. NOT ONLY DOES IT STUTTER WHEN SHIFTING AND TAKE TIME TO ACCELERATE, BUT NOW THE TRANSMISSION IS NOT WORKING. IN APRIL, THE CAR COMPLETELY STOPPED ACCELERATING, ALMOST RESULTING IN A CRASH ON THE HIGHWAY. THE DEALERSHIP DIAGNOSED IT AS A TRANSMISSION CENSOR AND COST WAS PAID OUT OF POCKET. THIS TIME, THE CAR BEGAN JERKING AND THE TRANSMISSION LIGHT FLASHED. I DROVE THE CAR HOME AND BECAUSE OF THE VIOLENT JERKING ALMOST WRECKED ON SEVERAL OCCASIONS. I AM TAKING IT TO THE DEALERSHIP FOR REPAIRS TODAY. CONSIDERING THIS CAR IS ONLY 3 YEARS OLD, IT SHOULD NOT BE HAVING ANY OF THESE PROBLEMS AND I CONSIDER IT UNRELIABLE AND A HAZARD TO MY FAMILY AND OTHER DRIVERS ON THE ROAD.

Mileage: 72,000

TO WHOM IT MAY CONCERN: THERE IS CURRENTLY A RECALL FOR THE ELECTRIC POWER ASSIST UNIT WHICH IS RESPONSIBLE FOR CERTAIN FORD PRODUCTS POWER STEERING. THE RECALL INCLUDES SEVERAL FORD/MARINER SUV. I'M NOT SURE IF THAT INCLUDES FORD'S FOCUS( I'VE READ SOME INTERNET ARTICLES THAT SAID IT HAD AND OTHERS IT HAD NOT) BUT THE AFFECTED VEHICLES INCLUDE MODEL YEARS 2012 THRU 2014. I HAD REPORTED IT TO BOTH FORD & MY DEALERSHIP ROUGHLY A MONTH AGO AS IT STARTED ROUGHLY A MONTH AGO BUT TO DATE NOTHING HAS BEEN RESOLVED BUT I WAS HOWEVER MADE AWARE THE COST TO REPAIR/REPLACE WAS SOME $1,500.00 AS OF YESTERDAY I NOW NO LONGER HAVE POWER STEERING NOW NOT ONLY PUTTING MYSELF @ RISK BUT OTHERS AS WELL. I WOULD HOPE FORD WOULD REPAIR THIS VEHICLE @ NO COST TO ME...UPDATED 08/24/15 *BF

Mileage: 61,000

A POWER STEERING ERROR MESSAGE CAME UP AFTER STARTING THE CAR. INDEED THE WHEEL COULD NOT BE TURNED. SOMETIMES, THE ERROR MESSAGE WOULD GO AWAY UPON ANOTHER START, AND THE STEERING WOULD OPERATE NORMALLY AGAIN. MY FORD DEALER EVENTUALLY FIXED THE PROBLEM, BUT IT COST ME AROUND $1800. SINCE PREVIOUSLY I HAD THE CAR IN FOR A TRANSMISSION RECALL, I THOUGHT I'D ADD THIS DATA POINT TO WHAT SEEMS TO BE A GROWING NUMBER OF PEOPLE EXPERIENCING THIS SAME PROBLEM.

Mileage: 80,000

AFTER 2 WEEKS OF INTERMITTENT ELECTRIC POWER STEERING ENGAGEMENT AT START-UP, THE EPS SYSTEM FAILED COMPLETELY, WITH JUST OVER 40K MILES ON THIS VEHICLE, A 2012 FORD FOCUS, I WAS SURPRISED AT THIS FAILURE. WITH 50 YEARS OF DRIVING EXPERIENCE, I AM UNIMPRESSED WITH THIS NEW SYSTEM. UNLESS A FAN BELT FAILED, I HAVE NEVER HAD A HYDRAULIC POWER STEERING SYSTEM FAILURE. ALTHOUGH I HAD NO ACCIDENT OR INJURY, SOMEONE WITH LESS UPPER BODY STRENGTH WOULD HAVE HAD A DIFFICULT TIME CONTROLLING THE VEHICLE, ESPECIALLY IN A TURN OR ON WET OR ICY SURFACES. THIS IS AN ACCIDENT WAITING TO HAPPEN AND SHOULD NOT NEED TO WAIT FOR A 'BLOOD PRIORITY' DECISION TO BE MADE TO RECALL THIS SYSTEM AT FORD'S EXPENSE. SINCE I NEED THIS VEHICLE ON A DAILY BASIS, I WAS FORCED TO PAY OVER $1638 FOR THIS REPAIR WHICH INVOLVED REPLACING THE ENTIRE ELECTRIC MOTOR DRIVE ASSEMBLY. OTHER FORD MODELS HAVE ALREADY BEEN RECALLED FOR THIS PROBLEM AND THE 2012 FOCUS SHOULD BE ALSO.

Mileage: 40,100

I HAVE A 2012 FORD FOCUS SEL, WHICH I PURCHASED USED, FROM A FORD DEALERSHIP IN OCTOBER 2013. APPROXIMATELY 1 MONTH AGO (EARLY MAY 2015), UPON TURNING ON MY VEHICLE, MY STEERING WHEEL WOULD NOT MOVE AND WOULD SAY SOMETHING LIKE "POWER ASSIST STEERING FAULT." I WOULD HAVE TO TURN OF MY CAR AND TURN IT BACK ON IN ORDER FOR THE STEERING TO BEGIN WORKING. THIS BECAME MORE AND MORE FREQUENT AS THE MONTH WENT ON (SOMETIMES HAVING TO TURN MY CAR OFF AN ON 2-4 TIMES FOR IT TO BEGIN WORKING). ON MAY 26, 2015 I WENT TO TURN MY CAR ON AND MY ELECTRIC POWER STEERING COMPLETELY QUIT WORKING. I WOULD LIKE TO MENTION THAT TWICE MY ELECTRIC POWER STEERING SHUT OFF WHEN I WAS DRIVING, BUT BOTH TIMES I WAS DRIVING AT LOW SPEED, SO I ABLE TO STOP THE CAR QUICKLY TO FIX THE PROBLEM (TURN IT OFF AND BACK ON). MY CAR HAS ALREADY BEEN GIVEN AN EXTENDED WARRANTY AS THE RESULT OF A PROBLEM WITH THE TRANSMISSION CONTROL MODULE, SO I CANNOT RULE OUT THAT THIS PROBLEM IS NOT A DEFECT AS WELL (ESPECIALLY WITH ALL THE OTHER FORD RECALLS FOR THE EPS SHUTTING OFF).

Mileage: 62,000

POWER STEERING QUIT AND DRIVING WAS ALMOST IMPOSSIBLE FOR A FEW BLOCKS. POWER STEERING THEN CAME BACK INTERMITTENTLY. MANUAL SAID TO SHUT VEHICLE OFF FOR 10 SECONDS AND RE-START. THAT WORKED FOR A FEW WEEKS AND NOW STEERING IS GOING OUT ALL THE TIME FOR A FEW SECONDS AT A TIME.

Mileage: 36,000

A FEW WEEKS AGO MY SON STARTED EXPERIENCING INTERMITTENT FAILURE OF THE ELECTRIC POWER STEERING (EPS) ON HIS 2012 FORD FOCUS SEL, WHICH HE'D OWNED FOR LESS THAN A YEAR. IF HE HAD NO POWER STEERING WHEN HE TURNED ON THE CAR, HE COULD JUST TURN OFF THE CAR, TAKE THE KEY OUT OF THE IGNITION, REPLACE THE KEY IN THE IGNITION, TURN THE CAR BACK ON, AND OCCASIONALLY THE POWER STEERING WOULD WORK AGAIN. THAT ONLY LASTED A FEW DAYS. THEN THE LOSS OF POWER STEERING BECAME PERMANENT. HE COULD STILL TURN THE WHEEL WITH A GREAT DEAL OF EFFORT (MORE EFFORT THAN IS REQUIRED TO TURN THE WHEEL OF A CAR THAT NEVER HAD POWER STEERING), BUT AS SOON AS OUR INDEPENDENT FORD CERTIFIED MECHANIC (USED TO WORK AT OUR LOCAL FORD DEALERSHIP) POINTED OUT THAT THERE WERE REPORTS OF THE SAME STEERING SYSTEM SEIZING UP AND MAKING THE CAR IMPOSSIBLE TO STEER, WE COULDN'T LET OUR SON DRIVE THE CAR AGAIN UNTIL THE GARAGE REPLACES THE RACK. OUR MECHANIC BELIEVES THERE MIGHT BE A CLASS ACTION SUIT IMPLICATING THE EPS, BUT OUR LOCAL FORD DEALER AND FORD CORPORATE SAY THERE'S "NO PROGRAM" TO FIX/REPLACE EPS ON CARS WHERE THEY'VE PREMATURELY FAILED AS DID MY SON'S. THE LOCAL DEALERSHIP AND FORD CUSTOMER SERVICE IN MI WERE POLITE, BUT THEY'RE NEITHER SYMPATHETIC NOR HELPFUL IN LIGHT OF THE SERIOUSLY DANGEROUS PROSPECTS ARISING FROM THE DEFECTIVE EPS THEY REFUSE TO ACKNOWLEDGE.

Mileage: 45,000

COULD NOT MOVE STEERING WHEEL AT ALL WHEN I STARTED CAR. AFTER MULTIPLE RESTARTS, STEERING FINALLY WORKED NORMALLY. THIS SAME STEERING LOCK HAS HAPPENED WHEN I START MY CAR APPROXIMATELY 20 TO 30 TIMES SINCE THE FIRST INCIDENT. FORD DEALER COULD NOT FIND ANYTHING WRONG. THEY TOLD ME I NEEDED A CODE FOR THEM TO INVESTIGATE THE ISSUE. THIS HAS NOT HAPPENED WHILE DRIVING, BUT AM SOMEWHAT WORRIED MY STEERING MAY LOCK UP IN THIS SAME MANNER WHILE ON THE ROAD.

Mileage: 57,000

WHILE DRIVING THE CAR AROUND A SLIGHT BEND IN THE ROAD AT AROUND 45 MILES PER HOUR, I BEGAN RECEIVING NOTIFICATIONS ON MY CONSOLE SAYING HILL ASSIST START WAS NOT FUNCTIONING AND THAT I HAD A STEERING ISSUE AND TO PULL OVER SAFELY. THE VEHICLE HAD NO POWER STEERING AND WAS DIFFICULT TO CONTROL ON THE ROAD BECAUSE THE CAR WANTED TO SWERVE. IT WAS ALSO PULLING TO THE RIGHT. AFTER TAKING THE CAR TO THE LOCAL GARAGE THEY TOLD ME THAT IT NEEDED TO GO TO A DEALERSHIP TO BE REPAIRED AND THAT THE PARTS ARE ON BACK ORDER. AFTER SPEAKING WITH A FORD DEALER IN KANE PENNSYLVANIA THEY NOTIFIED ME THAT IT HAS HAPPENED IN NUMEROUS OTHER FOCUSES AND THAT IT WOULD $1600 TO REPAIR IT.

Mileage: 46,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE REVERSING, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 34,200.

Mileage: 34,200

I WAS DRIVING TO WORK ONE MORE WHEN MY CAR DASHBOARD LITE UP SAYING STEERING ASSISTANCE SERVICE REQUIRED. AN AT THAT POINT MY POWER STEERING WENT OUT ON ME. I PULLED OVER AND TURNED THE CAR OFF AS STEERING BECAME VERY HARD. AFTER TURNING MY CAR OFF AND BACK ON THE LIGHT WENT OFF AND MY STEERING WAS BACK TO NORMAL. CALLED THE DEALERSHIP WHO SAID AT THIS POINT DON'T WORRY ABOUT IF IT HAPPENS AGAIN TO BRING IT IN. WELL 5/14/15 ROLLS AROUND AND I'M LEAVING WORK GET IN MY CAR AN TURN THE CAR ON THE MY DASHBOARD LIGHTS UP AGAIN WITH THE SAME MESSAGE AND MY STEERING IS OUT AGAIN. CALLED THE DEALERSHIP THEY SAID TO BRING IT IN. I BRING IT IN ON 5/15/15 AND THEY SAID THAT MY POWER STEERING RACK ASSEMBLY NEEDS TO BE REPLACED AN SINCE MY WARRANTY RAN OUT THAT IT ISN'T COVERED AND THEY QUOTED ME OVER A THOUSAND DOLLARS TO FIX IT. I DON'T HAVE THAT KIND OF MONEY AND TO ME SINCE THAT IS A SAFTEY ISSUE THAT IS SOMETHING FORD SHOULD BE FIXING FOR FREE AS THAT CAN CAUSE ME TO GET INTO AN ACCIDENT.

Mileage: 100,262

STEERING ASSIST MALFUNCTION WHEN STARTING VEHICLE, MAKING IT IMPOSSIBLE TO DRIVE. HOWEVER WHEN RESTARTED AND "WARMED UP" VEHICLE FUNCTION. FORD SEEMS TO BE IGNORING THE ISSUE AS IT DID WITH TRANSMISSION MALFUNCTION. TODAY MAY 5 I RETURN TO METRO FORD. *TR

Mileage: 52,000

WHILE DRIVING THE POWER STEERING WENT OUT AND I BRIEFLY LOST CONTROL OF THE VEHICLE. REGAINED CONTROL AND MADE IT TO MY DESTINATION. THIS HAS HAPPENED BEFORE AND WHEN I TURNED THE CAR OFF AND BACK ON IT FIXED ITSELF. THIS TIME I'VE TURNED THE CAR OFF AND BACK ON 5 TIMES WITHIN THE PAST 5 HRS AND IT STILL ISN'T WORKING. I HAVE AN APPOINTMENT WITH FORD IN THE MORNING BUT NOT SURE HOW I'M GOING TO MAKE IT THE 30 MILES TO GET THERE. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO REGAIN CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE STEERING COLUMN ASSEMBLY AND THE COLUMN STEERING COVER WERE BOTH REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

Mileage: 15,000

FIRST TIME: WAS MERGING FROM ONE HIGHWAY TO ANOTHER AND POWER STEERING WENT OUT. WARNING CAME ON. I GOT OFF IMMEDIATELY. I TURNED THE CAR OFF AND THE WARNING MESSAGE WENT OFF AND THE CAR WAS FINE. I TOOK IT DIRECTLY TO THE DEALER. THEY SAID THEY COULD NOT GET THE CAR TO DO IT AGAIN AND THAT THEY CHECKED THE CONNECTIONS AND ALL WAS FINE. SECOND TIME: WAS PARKED AND WENT TO TURN THE CAR ON. THE WARNING MESSAGE CAME ON AND I COULD NOT TURN THE STEERING WHEEL. TURNED THE CAR OFF AGAIN AND IT CLEARED ITSELF. I AM GOING TO TAKE THE CAR BACK IN TO FORD SO THAT I CAN GET THE DATES THAT THIS OCCURRED ON RECORD. THIS IS TWICE WITHIN MONTHS THAT THIS IS HAPPENING. IT IS SCARY TO THINK OF WHAT COULD HAPPEN IF THIS WERE TO OCCUR AGAIN. *TR

Mileage: 21,500

STARTED VEHICLE AND PULLING OUT OF STREET PARKING WHEN THE WHEEL LOCKED SUDDENLY AND THERE WAS A STEERING WHEEL ASSIST WARNING LIGHT THAT CAME ON DASH. TURNED CAR OFF AND BACK ON AND IT CLEARED. ANOTHER VEHICLE HAD TO MANEUVER AROUND ME BY THE TIME I HAD TURNED THE CAR OFF AND ON. LUCKILY IT WAS NOT TOO DARK OR ELSE IT MAY HAVE CAUSED AN ACCIDENT. *TR

Mileage: 48,290

AS I WAS BACKING OUT OF A DRIVEWAY MY POWER STEERING FAILED. HAD TO HAVE MY CAR TOWED. *TR

Mileage: 48,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE STEERING RACK WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,000.

Mileage: 56,000

I STARTED NOTICING THIS 3 DAYS AFTER I HAD MY TRANSMISSION SHUDDER FIXED. I GOT TO THE POINT THAT ANY TIME I STARTED MY CAR AND TRIED TO TURN MY WHEEL WHILE GOING IN BOTH FORWARD AND REVERSE THAT I HAD NO POWER STEERING ASSISTING ME IN MY TURN. IT WOULD TAKE ALL I HAD TO TURN THE WHEEL, AND SOMETIMES IT WOULD GIVE THE ALERT FOR NEEDING TO TAKE IT IN FOR SERVICE. I TOOK IT IN, AND THE FIRST TIME THE DEALER DID A SERVICE UPDATE. I DROVE IT AROUND FOR A FEW MORE DAYS BEFORE I NOTICED WHEN I SLOWED DOWN TO TAKE TURNS MY WHEEL WOULD PHYSICALLY STOP TURNING WHILE IN MID TURN. I TOOK IT BACK IN TO THE DEALERSHIP, WHERE THEY DID ANOTHER UPDATE TO MY POWER STEERING. 2 DAYS LATER IT'S DOING THE SAME THING. I'VE BEEN FORTUNATE FOR THIS TO NOT HAPPEN WHILE TRYING TO PULL A QUICK AVOIDANCE MANEUVER. IT'S PROVING TO BE TOO DANGEROUS TO DRIVE. *TR

Mileage: 58,500

POWER STEERING ELECTRICAL SYSTEM FAILED WITHOUT NOTICE. NOTICED THAT THERE IS CURRENTLY A CLASS ACTION SUIT AGAINST FORD FOR THIS ISSUE AND OTHER ISSUES. NOT ON RECALL LIST AT MOMENT, AND MAY HAVE TO PAY FOR REPAIR DUE TO FAULTY DESIGN. *TR

Mileage: 114,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD ABNORMALLY HESITATE WHEN SHIFTING. ALSO, THE STEERING ASSIST ERROR WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE HESITATION WAS A NORMAL OCCURRENCE AND THE STEERING GEAR ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

FIRST TIME 04/06/2015 STARTED CAR LIKE NORMAL DASHBOARD READ POWER ASSIST FALIURE CONTACT SERVICE. TURNED CAR OFF THEN BACK ON DASH CLEARED. RAN SYSTEM CHECK NO ISSUES. CALLED LOCAL FORD DEALER WAS TOLD GLITCH IN SYSTEM SHOULDN'T HAPPEN AGAIN NO NEED TO BRING IN CAR. 2 DAYS LATER... WAS DRIVING ON FREEWAY WHEN SUDDENLY STEERING WENT OUT. CAR WAS GOING ALMOST 65 COULD BEARLY MOVE STEERING WHEEL FELT LIKE IT WAS STUCK IN WET SAND. ALMOST CRASHED WHEN APPROCHING CURVE HAD TO SLOW DOWN TO ABOUT 10MPH. WHAT IF 1YR. OLD WAS IN CAR WHAT IF I CRASHED.

Mileage: 40,000

I WAS DRIVING AT APPROXIMATELY 30MPH ON A BUSY ROAD WHEN THE ALERT SOUND WENT OFF IN THE CAR. THE MESSAGE ON THE DASH SAID THAT THERE WAS A POWER STEERING MALFUNCTION. IT IMMEDIATELY BECAME VERY DIFFICULT TO STEER. I WAS ABLE TO ARRIVE AT MY DESTINATION JUST UP THE ROAD WITHOUT INCIDENT. THE STEERING HAD RETURNED TO NORMAL WHEN I TURNED THE CAR ON AGAIN ABOUT 30 MINUTES LATER. I HAVE NOT EXPERIENCED ANY STEERING ISSUES SINCE. *TR

Mileage: 29,000

1.POWER STEERING GOES OUT AT ANY GIVEN TIME, WHETHER ITS INITIAL CRANK OR DRIVING AT ANY SPEEDS. IT APPEARS TO OCCUR MORE SO IN THE WARMER MONTHS OF THE YEAR. 2. TRANSMISSION SLIPS, CHATTERS, ROLLBACKS WHILE IN GEAR, HESITATION, DELAYED RESPONSE. I HAVE TAKEN VEHICLE TO DEALERSHIP MULTIPLE TIMES, THEY SAID THEY CANT GET THE POWER STEERING TO RE-OCCUR SO THERE WAS NOTHING WRONG WITH CAR! THEY SAID THE TRANSMISSION ACTS WITHIN THEIR SPECS, AS THIS IS DOES COME AND GO BUT APPEARS 90-95% OF THE TIME. HOWEVER I DID RECEIVE AN EXTENDED WARRANTY OUT OF NO WHERE FOR THE TRANSMISSION IN WHICH I HEARD THEY DO NOTHING BUT CLEAN OIL OFF THE CLUTCH PLATE WHICH WILL RESOLVE NOTHING. MY WIFE IS 100LBS SOAKING WET AND CANNOT CONTROL THE VEHICLE IN TURNS WHEN THE STEERING GOES OUT. SHE HAS ALREADY BLOWN OUT A TIRE ON A CURB DUE TO NOT BEING ABLE TO CORRECT THE PATH OF THE VEHICLE IN A TURN. *TR

Mileage: 47,000

ON SEVERAL INSTANCES WHILE ENTERING A TURN THE POWER STEERING SHUT OFF AND A FAILURE NOTIFICATION WAS DISPLAYED ON THE DASHBOARD. THIS RESULTED IN SEVERAL NEAR ACCIDENTS, ESPECIALLY WHILE HAVING TO QUICKLY ADJUST TO THE INCREASED STRENGTH REQUIRED TO COMPLETE THE TURN WITHOUT HITTING ANOTHER CAR OR CURB. TURNING VEHICLE OFF AND BACK ON RESOLVES THE ISSUE TEMPORARILY, BUT POWER STEERING FAILS SEEMINGLY RANDOMLY EVERY TIME.

Mileage: 3,950

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 4/29/15*CN

Mileage: 70,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS COASTED TO A SAFE LOCATION. AFTER RESTARTING, THE VEHICLE RESUMED WITH EXTREME DIFFICULTY IN TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING ASSIST WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

ON MULTIPLE OCCASIONS, I HAVE HAD THE POWER STEERING FAIL ON MY CAR. I'VE HAD IT HAPPEN WHILE DRIVING AT SPEEDS RANGING FROM 25MPH-70MPH. WHILE DRIVING I WILL HEAR THE ALERT CHIME AND I WILL RECEIVE THE MESSAGE POWER STEERING FAULT APPEAR ON SCREEN, ABOUT 2 SECONDS LATER THE STEERING BECOMES STIFF AND VERY DIFFICULT TO CONTROL. I'VE BEEN BLESSED TO BE ABLE TO GET THE CAR TO THE SIDE OF THE RIDE AND OR FREEWAY. GENERALLY WHAT HAPPENS IS I TURN THE CAR OFF, AND RESTART AND THE FAULT MESSAGE DISAPPEARS. WHEN I TOOK IT INTO THE FORD DEALER, THEY CHARGED ME $150 TO LOOK AT IT, BUT "COULD NOT REPLICATE" THE ISSUE SO THEY SENT ME ON MY WAY. I SPOKE WITH A FORD SUPPORT REP WHO TOLD ME THAT THERE WAS NOT MUCH THEY COULD DO IF THE FAULT MESSAGE WAS UNABLE TO DUPLICATE, BUT THEIR SUGGESTION IN THE FUTURE WAS TO SNAP A PICTURE OF THE DISPLAY WHEN IT HAPPENS. HOW DANGEROUS WOULD THAT BE IN A CAR THAT YOU CAN NOT STEER TO GRAB MY CELLPHONE AND SNAP A PICTURE? I'VE LOOKED UP THIS ISSUE ONLINE IN MANY FORD FOCUS FORUMS, AND THIS IS NOT AN ISOLATED INCIDENT. FOR A CAR'S STEERING TO NOT FUNCTION AFTER 60K MILES IS RIDICULOUS. AND BECAUSE I BOUGHT THE CAR USED, I HAVE NO WARRANTY. BUT THERE HAVE BEEN SEVERAL REPORTS OF CUSTOMER'S EXPERIENCING THE SAME ISSUE OVER AND OVER, AND FORD IS RELUCTANT TO FIX IT BECAUSE THE POWER STEERING MODULE IS DIFFICULT TO REPLACE. I'VE HEARD THEY HAVE TO REPLACE THE ENTIRE STEERING COLUMN. BUT HOW IS THE CONSUMER AT FAULT FOR THIS? I FEEL I AM TAKING MY LIFE IN MY OWN HANDS WHENEVER I DRIVE THIS VEHICLE, AND FORD WILL BE RELUCTANT TO DO ANYTHING UNTIL SOMEONE IS IN A SERIOUS ACCIDENT. *TR

Mileage: 60,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE POWER STEERING FAILED AND THE MESSAGE BOARD DISPLAYED LOSS OF STEERING, STOP VEHICLE. AS A RESULT, THE CONTACT HIT A CURVE AND FRACTURED THE LEFT STRUT AND RACK AND PINION. THE VEHICLE WAS ONLY ABLE TO MOVE WHEN IN REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

ON 2/9/2015 APPROX. 4:00PM, MY WIFE CALLED ME ON MY CELL PHONE IN A PANIC, CLEARLY STRESSED. SHE SAID SHE ALMOST WAS IN AN ACCIDENT BECAUSE THE STEERING ON HER 2012 FORD FOCUS SE HATCHBACK LOCKED UP WHILE SHE WAS DRIVING ABOUT 50 MPH AND MERGING ON A BUSY HIGHWAY. SHE TOLD ME SHE GOT OVER AND OFF THE ROAD WITH 0 STEERING. SHE SAID A SOUND CAME OVER THE CAR AS IT HAPPENED AND A MESSAGE WITH STEERING ASSIST FAULT SERVICE REQUIRED. UPON ARRIVING ON SCENE, I RESTARTED THE CAR AND GOT THE SAME MESSAGE AND 0 POWER STEERING. I CALLED FORD SERVICE AND WAS TOLD TO BRING IT IN THE NEXT DAY. AS I TYPE THIS THE CAR IS STILL AT THE DEALER. PART TO FIX WITH LABOR $1,652 BEFORE TAX ON A PART FORD KNOWS IS DEFECTIVE. I DID A SEARCH ON THE FAULT CODE THAT WAS DISPLAYED AND I WAS TAKEN ABACK FROM WHAT I SEEN AND READ ABOUT THIS MODEL YEAR AND CAR AND THE STEERING JUST GOING OUT WITHOUT WARNING. FORD ACTS LIKE IT IS NOT A PROBLEMATIC OR DEFECTIVE PART, BUT HOW DO YOU EXPLAIN THE SAME BACK-ORDERED PARTS TO FIX IT. SHE WAS LUCKY SHE OR NO BODY ELSE DIED YESTERDAY. DO THE RIGHT THING AND ISSUE A RECALL ON THIS OBVIOUSLY DEFECTIVE PART. I HAVE ALSO SEEN THAT THERE IS A CLASS ACTION LAWSUIT THAT WAS FILED IN 2014 IN CALIFORNIA. FORD DO THE RIGHT THING! *TR

Mileage: 76,833

TL*THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT A RESIDENTIAL DRIVEWAY, THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

Mileage: 118,000

1. DRIVING ON CONGESTED INTERSTATE HIGHWAY AT 70MPH 2. WARNING MESSAGE IN DASH DISPLAYED "DRIVER ASSISTANCE STEERING FAILURE" 3. MANUALLY CONFIRMED LOSS OF POWER STEERING 4. DROVE ABOUT 15 MILES TO A FORD DEALER BUT THEY WERE CLOSING FOR THE DAY 5. STARTED VEHICLE AND HAD NORMAL POWER STEERING. *TR

Mileage: 76,200

AT FIRST THE POWER STEERING WOULD GO OUT IN REVERSE WHEN I WAS TRYING TO BACK OUT OF A DRIVEWAY. IT THEN STARTED TO ACT UP WHEN I WOULD START THE CAR. I WOULD HAVE TO TURN OFF THE ENGINE AND RESTART IT. NOW IT DOESN'T WORK AT ALL. I HAVE FOUND THIS TO BE UNSAFE TO DRIVE WHEN GOING AROUND CURVES AND CORNERS. ALSO VERY HARD TO MANEUVER IN PARKING LOTS AROUND PEOPLE AND OTHER CARS. *TR

Mileage: 60,000

WAS DRIVING WITH MY MOM WHEN ALL OF A SUDDEN HER POWER STEERING GAVE OUT AND IT WAS INCREDIBILITY HARD FOR HER TO STEER. I TOOK OVER AND DROVE HOME NOW I DROVE VEHICLES WITH OUT POWER STEERING BEFORE BUT THIS WAS BY FAR THE TOUGHEST STEERING VEHICLE I DROVE. IT WAS COMPLETELY DANGEROUS AND IRRESPONSIBLE OF FORD TO NOT ADDRESS THE ISSUE AS OF YET. THANKFULLY I WAS WITH MY MOM THAT DAY AND NOTHING WORSE HAPPENED BUT IT COULD HAVE ENDED ALOT WORSE. *TR

Mileage: 65,000

STARTED ENGINE AND ELECTRONIC POWER STEERING FAILED TO OPERATE. THIS USUALLY COULD BE REMEDIED BY RESTARTING THE CAR, BUT NOT THIS TIME. CAR IS ALMOST IMPOSSIBLE TO STEER IN THIS CONDITION. I HAVE SEEN SEVERAL MENTIONS OF THIS CONDITION ON THE INTERNET. *TR

Mileage: 44,252

THE POWER STEERING WAS LOST AND HAD TO MANUALLY FORCE THE STEERING WHEEL TO REGAIN CONTROL. ERROR MESSAGE CAME UP ON THE DASH, POWER STEERING FAILURE. THE POWER STEERING COMES BACK AFTER TURNING THE CAR OFF AND BACK ON AGAIN. THIS HAS HAPPENED 4 TIMES NOW, TWICE IN THE PAST WEEK 12/26/14. *TR

Mileage: 37,000

UPON STARTING MY VEHICLE I HAD A STEERING ASSIST MALFUNCTION DISPLAYED ON THE DASHBOARD. WHILE DRIVING IT WAS AS IF I HAD NO POWER STEERING AND WAS UNABLE TO TURN THE STEERING WHEEL ALL THE WAY RIGHT OR LEFT. I COMMUTED 45 MILES LIKE THIS AND UPON START UP THE NEXT MORNING THE ISSUE WAS GONE. INTERMITTENT ISSUE. *TR

Mileage: 70,745

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. ADDITIONALLY, THE STEERING WHEEL FAILED TO TURN AFTER STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

I WAS DRIVING ON I271 WESTBOUND. FROM WHERE I GOT ON TO ENTERING THE EXPRESS LANE THE NOTIFICATION OF STEERING FAULT SERVICE NOW. I WAS ABLE TO GET TO WHERE I WAS GOING WHICH WAS UNDER TEN MINUTES AWAY AND ABLE TO PROPERLY STEER IT WITHOUT IT COMPLETELY LOSING THE STEERING. AT MY LOCATION IT WAS WHEN THE STEERING WENT. THE POWER STEERING RACK IS WHAT NEEDED TO BE REPLACED WHICH WAS MAKING IT DIFFICULT TO TURN. THIS NEEDS TO BE RECALLED. IF I WOULD OF LOST IT ON THE HIGHWAY, THERE COULD OF BEEN A SERIOUS ACCIDENT AND OR DEATH. SOMETHING THAT HAS ONLY JUST OVER 38,000 MILES AND TWO YEARS OLD SHOULDNT HAVE TO BE REPLACED ON A CAR THAT IS ONLY JUST OVER TWO YEARS OLD. *TR

I STARTED MY CAR ON 12/6/14 AND THE STEERING WHEEL WAS LOCKED AND WOULD NOT TURN. I SHUT THE CAR OFF AND TURNED IT ON AGAIN AND THE STEERING WHEEL WAS OPERATING. ON 12/8/14 I STARTED MY CAR AND ONCE AGAIN THE STEERING WHEEL IS LOCKED AND MY DASHBOARD DISPLAYED A MESSAGE STATING STEERING ASSIST SERVICE OR SERVICE STEERING ASSIST. I CALLED FORD TO SCHEDULE AN APPOINTMENT AND I HAVE CHECKED ONLINE AND SEE THERE ARE NUMEROUS COMPLAINTS REGARDING POWER STEERING. *TR

Mileage: 77,300

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE OR WHEN IN THE IDLE POSITION, THE POWER STEERING WOULD DISENGAGE INDEPENDENTLY. THE STEERING AND POWER STEERING WARNING LIGHTS WOULD ILLUMINATE AFTER THE FAILURE. ADDITIONALLY, WHEN THE CONTACT WAS ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THERE WAS A HESITATION BEFORE THE VEHICLE WOULD RESPOND FOLLOWED BY A BRIEF RAPID ACCELERATION. THE VEHICLE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

STEERING SYSTEM COMPLETELY FAILED. DRIVER COULD NOT TURN CAR TO THE RIGHT. CAR HAS ONLY 45,000 MILES. COULD HAVE RESULTED IN SERIOUS ACCIDENT IF OPERATING AT HIGHER SPEED. WHEN I BROUGHT THE CAR INTO FORD THEY TOLD ME THE "STEERING RACK" WAS ON BACK ORDER, WHICH LEADS ONE TO BELIEVE THIS IS A COMMON ISSUE! FORD NEEDS TO RECALL THIS ISSUE IMMEDIATELY BEFORE IT LEADS TO DEATH. *JS

Mileage: 45,000

STEERING HAS BECOME UNRELIABLE AND HAS "GONE OUT" TWO TIMES IN THE PAST THREE DAYS. ONCE AT A HIGHER RATE OF SPEED AND ANOTHER AT A LOWER RATE OF SPEED. MY HUSBAND HAS HAD TO USE EXTREME EXCESSIVE FORCE (HE IS QUITE STRONG TOO) IN ORDER TO CONTROL THE CAR WHERE HE WANTS IT TO GO. THE LIGHT CAME ON AND HE TURNED THE CAR OFF AND ON AND THE LIGHT WAS NO LONGER ON THE DASHBOARD. TO ADD, THE CAR IS UP TO DATE ON ALL SERVICES NEEDED AND IS WELL TAKEN CARE OF. *JS

Mileage: 66,000

CAR IS SHUDDERING, VIBRATING, ROLLING BACKWARDS ON INCLINES, STUTTERING BAD GAS MILEAGE AT LOW SPEEDS BETWEEN 0 AND 20 MILES PER HOUR. THE CAR HAS BEEN IN 4 TIMES TO THE DEALER BEGINNING ON 5/3/12 THROUGH 11/14/13 IT HAS BEEN REPROGRAMMED 3 TIMES AND A NEW TRANSMISSION REPLACED IT WHICH HAS SOLVED THE PROBLEM TEMPORARILY BUT STARTS HAPPENING AGAIN. WHEN DRIVING IN OR PULLING OUT INTO TRAFFIC BECAUSE THE CAR EITHER HESITATES SO BAD OR JUST WONT MOVE FOR A FEW SECONDS. NEEDLESS TO SAY THERE HAVE BEEN MANY CLOSE CALLS. THE DEALER HAS BEEN PROACTIVE IN WORKING WITH ME HOWEVER THIS IS NOT A DEALER ISSUE THIS IS A MANUFACTURERS ISSUES. *TR

Mileage: 1,837

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. UPDATED 12/22/14*LJ

Mileage: 72,000

WHEN CAR STARTS POWER STEERING (ELECTRONIC) DOES NOT WORK FOR AN UNDETERMINED LENGTH ON TIME FROM A FEW SECONDS TO ONE HOUR. STOP AND RESTART CAR AND POWER STEERING WORKS. *TR

Mileage: 125,000

I SEE YOU ARE INVESTIGATING POWER STEERING PROBLEMS WITH THE FUSION. I HAVE A 2012 FORD FOCUS AND THE POWER STEERING IS OUT. I WOULD LEAVE THE CAR PARKED AND RUNNING DURING THE SUMMER, IF I WAS ON MY CELL PHONE. THE POWER STEERING ASSIST LIGHT WOULD COME ON, WHILE IN PARK AND IF I TRIED TO MOVE THE CAR, THE POWER STEERING WOULD NOT RESPOND. I COULD TURN THE CAR OFF FOR A FEW MINUTES, THEN BACK ON AND THE PROBLEM WOULD SEEMS TO FIX ITSELF. I DON'T RECALL HOW MANY TIMES IT HAPPENED, 5-7 TIMES PROBABLY.THE FINAL TIME IT HAPPENED, I WAS AGAIN PARKED AND THIS TIME TURNING THE CAR OFF DID NOT CORRECT IT. THAT WAS APPROXIMATELY OCTOBER 15, 2014 WITH ABOUT 38,000 MILES. UNLIKE SOME OF THE OTHER COMMENTS I HAVE READ ON THE INTERNET, I NEVER HAD THE POWER STEERING GO OUT ON ME WHILE DRIVING. I WILL BE GOING TO HAVE THE CAR CHECKED TOMORROW AT MAC HAIK FORD IN GEORGETOWN, TX WHERE I BOUGHT THE CAR IN JANUARY OF 2013. I JUST HAD TO LEARN TO DRIVE WITHOUT POWER STEERING AGAIN. *TR

Mileage: 38,000

WHILE DRIVING THE CAR GOING INTO A TURN THE POWER STEERING WENT OUT. I COULD NOT TURN THE WHEEL. ALMOST HAD AN ACCIDENT. WHEN DRIVING THE CAR AND YOU STOP THE CAR STALLS. YOU CAN START THE CAR GO TO WHERE YOU WANT TO GO AND WHEN YOU GET BACK IN THE CAR IT DOESN'T START. *TR

Mileage: 37,000

WHILE DRIVING ON A BUSY ROAD, THE POWER STEERING SUDDENLY STOPPED WORKING AND THE CAR BECAME VERY DIFFICULT TO STEER. WHEN I RETURNED HOME AND RESTARTED THE CAR, THE POWER STEERING WORKED NORMALLY AGAIN. IT IS BEING CHECKED BY THE DEALERSHIP TODAY. ON THE PHONE, THE DEALERSHIP SAID IT WOULD BE DIFFICULT TO DIAGNOSE THE PROBLEM IF IT WASN'T STILL HAPPENING. THIS SEEMS LIKE A SIGNIFICANT SAFETY HAZARD. *TR

Mileage: 40,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THE WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING BECAME DIFFICULT TO MANEUVER INTERMITTENTLY AND EXCESSIVE FORCE WAS NEEDED IN ORDER TO CONTROL THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,800.

Mileage: 54,800

MY FIRST ENCOUNTER STARTED IN MARCH WITH A WARNING CONDITION INDICATING A DEFAULT IN MY STEERING ASSISTANCE ONLY WHEN I WOULD TURN ON THE IGNITION, I CALLED FORD DEALERSHIP AND WAS TOLD IT WOULD GO AWAY BY TURNING OF THE IGNITION AND TURNING IT BACK ON.,AND IT DID GO AWAY. NOW IN AUGUST, I WAS DRIVING ON FREEWAY AND THE WARNING LIGHT CAME ON AGAIN WHILE DRIVING AND THE STEERING WHEEL BECAME VERY HARD TO STEER, I WAS ABLE TO MAKE IT TO A SAFE STOP ON THE SHOULDER OF THE HIGHWAY. THAT WAS THE MOST SCARIEST FOR ME WHILE ON THE HIGHWAY. GOD WAS WITH ME.. *TR

Mileage: 79,044

WHILE PULLING OUT INTO THE HWY MY CAR'S DASHBOARD GAVE A MESSAGE THAT STATED STEERING ASSIST MALFUNCTION. MY CARS STEERING WHEEL BECAME TIGHT AND HARD TO TURN. I GOT MY CAR TO THE SIDE OF THE ROAD AND TURNED IT OFF. WHEN I TURNED THE CAR BACK ON THE DASH INFORMATION STATED THAT ALL SYSTEMS WERE NORMAL. I CALLED THE FORD COMPANY WHERE I PURCHASED THE CAR FOR THE SECOND TIME AND WAS TOLD THAT IF IT HAPPENED AGAIN TO BRING THE CAR IN. I CURRENTLY LIVE 70 MILES FROM WHERE I PURCHASED MY VEHICLE AND I'M SCARED TO DRIVE IT THAT FAR. I'VE HAD SERVICE WITH THEM BEFORE AND I AM NOT VERY HAPPY WITH ANY OF THEIR SERVICE I WANT MY CAR FIXED PROPERLY AND RIGHT SO I WON'T BE AFRAID TO DRIVE IT. PLEASE HELP. *TR

Mileage: 80,605

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED TO MANEUVER THE VEHICLE. THE HYDRAULIC STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO SHUT OFF THE VEHICLE AND RESTART IT IN ORDER TO STOP THE FAILURE. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,500.

Mileage: 78,500

ON THE WAY HOME GOING ALONG THE INTERSTATE AT THE SPEED LIMIT OF 70 MPH, THE STEERING SUDDENLY CUT OUT WITHOUT WARNING. WE SAFELY MADE IT TO THE SIDE OF THE INTERSTATE IN WHICH A LIGHT POPPED UP IN MY DASH WHICH SAID STEERING LOSS STOP SAFELY. I TURNED THE CAR OFF AND THEN STARTED IT BACK AGAIN IN HOPES THAT IT WAS JUST A GLITCH, BUT THE ERROR WAS STILL THERE. BY THE GRACE OF GOD, WE MADE IT HOME SAFELY. THE FOLLOWING MORNING, I CALLED THE CORPORATE CUSTOMER RELATIONS NUMBER AT THE FORD MOTOR COMPANY AND SPOKE TO A CUSTOMER REPRESENTATIVE WHO TOLD ME THAT YES THERE ARE RECALLS ON FOCUSES OF THE SAME YEAR FOR STEERING LOSS, BUT MY VIN NUMBER DID NOT FALL UNDER THAT RECALL BECAUSE MY CAR WAS NOT MADE AT THE SAME MANUFACTURING LOCATION. HE BASICALLY ADVISED ME THAT I NEED TO CALL MY LOCAL FORD DEALER AND HAVE MY CAR SENT THERE FOR REPAIR. I THEN RECEIVED THE ACTION PLAN FROM THE SUPERVISOR AT FORD IN WHICH IT DISCUSSED THE RESULTS FROM THE DIAGNOSTIC TEST. ALL THE RESULTS CORRELATED WITH THE OTHER FOCUS RECALLS WHICH SPOKE OF HIGH STEERING RESISTANCE AND THE TOTAL ESTIMATED BILL OF $2,207.55. I THEN CALLED THE CUSTOMER RELATIONS BACK AT CORPORATE FORD MOTOR COMPANY, GAVE THEM MY CASE NUMBER, AND EXPRESSED THE ISSUE THAT I WAS HAVING, THE DIAGNOSIS OF THE CAR, THE CORRELATION BETWEEN MY CARS DIAGNOSIS AND THE RECALLED FORD FOCUS DIAGNOSIS; THE REPRESENTATIVE THAT I SPOKE TO THEN SAID SHE WOULD DRAFT UP SOME MORE PAPERWORK IN MY CASE AND SEND IT TO HER SUPERVISOR, BUT IT WASN'T LIKELY THAT MY CAR WOULD BE COVERED UNDER RECALL. THE INCIDENT ON THE INTERSTATE WAS ONE THAT WAS HORRIFYING, COULD HAVE CAUSED DEATH AND HAS SENT ME INTO A SPIRAL OF NON-STOP PANIC ATTACKS AND I AM UNSURE OF WHAT ALL I CAN DO. I NEED YOUR HELP TO STOP THIS FROM HAPPENING TO SOMEONE ELSE AND TO HELP US GET THE RECALL FOR SAFETY CONCERNS THAT WE SHOULD HAVE BEEN AFFORDED IN THE FIRST PLACE. UPDATED 10/27/14. *JB

Mileage: 70,000

I WAS DRIVING AND THE STEERING WHEEL STARTED TO BE HARD TO TURN. A LIGHT CAME ON AND THE CAR SAID STEERING ASSIST FAULT SERVICE REQUIRED. I WAS ABLE TO PULL THE CAR OVER AND RESTART IT AND IT WORKED UNTIL TODAY 10/11/14. TODAY I WAS IN MY DRIVEWAY AND THE LIGHT CAME ON AGAIN AND SAID THE SAME MESSAGE. I TRIED RESTARTING IT FOUR TIMES AND NOTHING HAPPENED SO IT WAS UNSAFE TO DRIVE. *TR

Mileage: 46,000

I STARTED MY CAR IGNITION, BEGAN TO BACK OUT OF MY DRIVEWAY. AFTER ABOUT 2 - 7 SECONDS, THE POWER STEERING FROZE UP AND A CAUTION LIGHT LIT UP ON MY DASH. IT READS: POWER STEERING ASSIST MALFUNCTION, CHECK MANUAL. OR WORDS VERY CLOSE TO THAT EFFECT. THIS HAS HAPPENED ABOUT 10 - 15 TIMES SINCE APPROXIMATELY SEPTEMBER !8, 2014. I TOOK IT TO FORD DEALER AND THEY CHANGED THE BATTERY. THEY SHOWED LOW VOLTAGE TO THE STEERING...OR SOMETHING TO THAT EFFECT. IT DID NOT FIX THE PROBLEM. THE EXACT THING KEEPS HAPPENING. IT HAPPENS RIGHT AFTER I START UP THE CAR. I TURN OFF THE IGNITION, RESTART THE CAR, AND IT WORKS OKAY AFTER THAT. *TR

Mileage: 92,000

THE VICTIM OF THE FATALITY WAS DRIVING NORTHWEST ON RTE 84 AT 1:58 PM ON 9/26/14 WHEN SHE HIT THE MEDIUM STRIP AT THE CORNER OF DODGE RD IN HAMPTON FALLS, N.H.. THE RIGHT FRONT TIRE HAD A BLOW OUT AND SHE THEN HAD A ROLL OVER ACCIDENT. SHE WENT THROUGH THE GUARD RAIL AND INTO A DEEP DITCH. THE EYE WITNESS CALLED 911 AND ASSISTED THE DRIVER WHO HAD NO SIGNS OF LIFE AT THE SCENE. WHEN THE VOLUNTEER HAMPTON FALLS SQUAD ARRIVED AT THE SCENE, THE ACLS UNIT WAS CALLED OFF. THIS IS CURRENTLY UNDER INVESTIGATION BY THE NEW HAMPSHIRE STATE POLICE. UPDATED 10/28/14 *BF.....UPDATED 12/29/15 *BF *TR

Mileage: 13,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED SLOWLY ON OCCASION. OTHER TIMES, THE RPMS WOULD RACE AND THE VEHICLE WOULD JERK FORWARD. THE DEALER STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER WAS NOT ABLE TO REPROGRAM THE COMPUTER TO INSTALL THE NEW PART AND HAD TO RE-INSTALL THE OLD PART. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS TAKEN TO THE DEALER A FOURTH TIME TO HAVE THE NEW PART INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE SENSORS INTERMITTENTLY ILLUMINATED FOR THE BRAKE ASSIST AND PARKING AIDE. IN ADDITION, WHILE MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL LOCKED INTERMITTENTLY MORE THAN ONCE. THE CONTACT ALSO STATED THAT THE CLOCK INTERMITTENTLY SHORTED OUT AND THE TIME DISPLAY WAS INCORRECT. THE DEALER PROVIDED AN INTERIM REMEDY AND SUGGESTED THAT THE CONTACT TURN OFF THE GPS. THE INTERIM FIX REMEDIED THE FAILURE AS LONG AS THE CONTACT USED THE FEATURE TO DISABLE THE GPS AUTO CLOCK MANUALLY EACH TIME. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

STEERING LOOSES POWER (NO POWER STEERING). AFTER A RESTART OR TWO POWER STEERING COMES BACK ONLY TO GO OUT AGAIN AFTER A LITTLE WHILE. *TR

Mileage: 46,839

POWER STEERING FAILURE LIGHT CAME ON AND POWER-STEERING IN VEHICLE STOPPED WORKING. ATTEMPTED TO CLEAR OUT BY SHUTTING OFF ENGINE AND TURNING CAR BACK ON, BUT IT DID NOT WORK. HAD TO HAVE CAR TOWED TO DEALERSHIP. THEY SAID THERE IS A SENSOR FAILURE AND ENTIRE STEERING SYSTEM NEEDS REPLACED, COST APPROXIMATELY $2,000. MAY BE TWO WEEKS TO REPAIR, NO WORD ON WHEN PARTS WILL BE IN. *TR

Mileage: 48,000

SON WAS DRIVING HOME WHEN THE ELECTRONIC STEERING ASSIST FAILED, MAKING CAR VERY HARD TO CONTROL. *TR

Mileage: 46,000

POWER STEERING SPORADICALLY COMES IN AND OUT---USUALLY WHEN THE CAR IS JUST STARTED AND WE ATTEMPT TO BACK OUT---THE STEERING HAS NO POWER. *TR IF THIS HAPPENS WHILE DRIVING AT A HIGHER SPEED----THIS COULD BE BAD.

Mileage: 44,000

AT A STOP LIGHT CAR IN DRIVE BRAKES LOCK, SHIFT GEAR LOCKS. MESSAGE APPEARS TRANSMISSION NOT IN PARK. CAR TAKES AT LEAST 5 TO 10 MINUTES TO TURN BACK OVER TO START UP. CAR STALLS TO GO INTO DIFFERENT SPEEDS, ACCELERATES WHEN TURNING A CORNER. *TR

Mileage: 58,000

I WAS DRIVING ON ONE OF OUR FIRST TRIPS (400 MILES) IN THE WINTER OF 2012 IN SOUTH DAKOTA INTERSTATE 90. THERE WAS SNOW AND ICE PATCHES ON THE HIGHWAY AND THE STEERING WAS EASY TO SLIGHTLY TURN ONE DIRECTION, BUT HARDER TO SLIGHTLY TURN THE OTHER DIRECTION. TRUCKS AND OR WIND ALWAYS MAKES A CAR MOVE AND A PERSON'S STEERING MAKES A CORRECTION FOR THIS. THIS CAR'S STEERING WAS EASY ONE WAY AND NOT AS EASY THE OTHER WAY. VERY DIFFICULT TO DRIVE THIS WAY. I HAVE BEEN DRIVING VEHICLES FOR 60 YEARS AND NEVER HAD THIS EXPERIENCE BEFORE. I TOOK THE CAR TO THE FORD DEALER AND HE SAID THAT FORD DID HAVE SOME RECALLS ON THIS STEERING BEHAVIOR , BUT MY CAR WAS NOT INCLUDED. HE DID DRIVE IT AND SAID IT WASN'T PERFECT, BUT OKAY AS IT WAS ELECTRONICALLY MADE THIS WAY. I WROTE A LETTER TO FORD MOTOR COMPANY AND THEY SENT ME BACK A LETTER TELLING ME TO WORK IT OUT WITH THE DEALER. I GUESS THEY DIDN'T UNDERSTAND MY LETTER AS I HAD ALREADY TALKED TO THE DEALER AND HE COULDN'T DO ANYTHING WITH IT. I CAN ONLY HOPE THAT WE CAN TRADE IT OFF BEFORE IT CAUSES AN ACCIDENT SOME DAY. PROBABLY NOT ANOTHER FORD! I ALSO QUESTION WHY THIS STEERING BEHAVIOR WASN'T BROUGHT TO THE ATTENTION OF THE NHTSA? THERE WERE RECALLS BEFORE ON THIS SAME PROBLEM. THANKING YOU IN ADVANCE FOR PATIENCE, I WAS DRIVING. *TR

Mileage: 5,000

I WAS DRIVING IN A RESIDENTIAL NEIGHBORHOOD WHEN AN ERROR MESSAGE DISPLAYED ON THE DASH COMPUTER INDICATING THAT THERE WAS AN ISSUE WITH THE POWER STEERING. I WAS IN THE MIDDLE OF A TURN ONTO ANOTHER STREET WHEN THE POWER STEERING WENT OUT. THIS WAS NOT THE FIRST TIME THAT THE POWER STEERING WENT OUT. I HAVE EXPERIENCED THE SAME ISSUE AT LEAST 5 TIMES. ON THE MOST RECENT OCCASION NOTED HERE, THE POWER STEERING CONTROL MODULE (PSCM) HAD JUST BEEN REPLACED AT MY LOCAL FORD DEALERSHIP 4 OR 5 DAYS PREVIOUS. I WAS TOLD BY THE DEALERSHIP THAT BOTH THE ORIGINAL PSCM AND THE REPLACEMENT PSCM WERE PART OF THE SAME BATCH THAT WERE APPARENTLY DEFECTIVE FROM THE MANUFACTURER. MY CAR IS CURRENTLY HAVING YET ANOTHER PSCM INSTALLED BY THE DEALERSHIP. IF FORD IS AWARE OF A DEFECTIVE BATCH OF PSCMS, A RECALL SHOULD BE ISSUED. I AM ALSO CONCERNED THAT THE FIRST OUTAGE OF THE ORIGINAL PSCM TOOK ROUGHLY 2 YEARS TO MANIFEST, WHILE THE SECOND PSCM WENT OUT IN LESS THAN A WEEK. I AM NOT SURE IF THAT INDICATES A BROADER ELECTRICAL PROBLEM WITH THE CAR, OR WAS SIMPLY A COINCIDENCE THAT THE SECOND PSCM WENT OUT THAT SOON AFTER REPLACEMENT. *TR

Mileage: 42,500

DRIVING ON FREEWAY AND MY STEERING WHEEL LOCKED ON ME. ALMOST CAUSED AN ACCIDENT. LUCKILY A TOW DRIVER WAS BY ME AND HE WAS ABLE TO STEER TRAFFIC AWAY FROM ME AND HE HELPED ME MOVE MY CAR TO SAFETY. *TR

Mileage: 79,000

THE TRANSMISSION IS KNOCKING WHEN IT SHIFTS GEARS ESPECIALLY THE LOWER GEARS. IT STUTTERS REALLY BAD AS WELL. *JS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 75 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE STEERING ASSIST WARNING SENSOR ILLUMINATED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS NOT SHIFTING INTO GEARS PROPERLY, WOULD STALL SPORADICALLY AND WOULD JERK INTERMITTENTLY. ADDITIONALLY, THE STEERING WHEEL WOULD OFTEN SEIZE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES WHO HAD NOT BEEN ABLE TO REPLICATE NOR DIAGNOSE THE FAILURE. THE FAILURE RECURRED AND THE DEALER REPLACED THE TRANSMISSION AND TRANSMISSION SENSOR BUT THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT THE LIGHTS INTERMITTENTLY ILLUMINATED AND THE RADIO WAS MAKING A LOUD NOISE WHEN IT WAS POWERED OFF. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO THEN DIAGNOSED THAT THE COMPUTER CHIP IN THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE POWER STEERING BECAME DIFFICULT TO TURN AND THE ENGINE STALLED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED AND THE PCM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

Mileage: 77,000

ON TWO OCCASIONS THE VEHICLE STOPPED RUNNING WHILE IN MOTION. IN INCIDENT 1, THIS OCCURRED AT HIGHWAY SPEED (65 MPH) AND INCIDENT #2 IN LOCAL TRAFFIC (15 MPH). IN BOTH CASES ALL POWER WAS LOST INCLUDING THE ACCELERATION, POWER STEERING, ETC. AFTER INCIDENT 1, THE CAR RESTARTED AND DRIVEN TO THE DEALER - EXTENSIVE REPAIRS WERE MADE "TO THE TRANSMISSION" (PER THE DEALER). IN THE SECOND INCIDENT AFTER DEALER REPAIRS AFTER INCIDENT 1, THE CAR COMPLETELY STOPPED AT HIGHWAY SPEED AND WOULD NOT RESTART - TOWED TO DEALER. AGAIN LOSS OF ALL POWER INCLUDING ACCELERATION, POWER STEERING, ETC. AFTER INCIDENT 2 THE DEALER REPLACED THE "MASTER CONTROL UNIT". WHILE BOTH INCIDENTS WERE COVERED BY FORD UNDER THE "DRIVE TRAIN" ORIGINAL WARRANTY I AM CONCERNED ABOUT THE LOSS OF POWER IN TWO INCIDENTS SEPARATED BY ABOUT ONE MONTH. *TR

Mileage: 40,000

I BOUGHT A 2012 FOCUS AS A CERTIFIED USED CAR, TRUSTING FORD AND HAVING PEACE OF MIND WITH A WARRANTY. WITHIN A FEW MONTHS OF OWNERSHIP I STARTED THE CAR AND A MESSAGE SAYING "STEERING ASSIST MALFUNCTION" DISPLAYED. AFTER TURNING THE CAR OFF AND BACK ON IT WENT AWAY. I HAVE COMPLAINED ABOUT IT ABOUT 3-4 TIMES WHILE AT DEALERS FOR TRANSMISSION "FIXES". EVERY TIME THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM SO EVEN THOUGH THERE IS A TECHNICAL SERVICE BULLETIN, IT NEVER GOT FIXED. NOW EVEN IF I RESTART THE CAR, THE STEERING IS OUT. IT IS COMPLETELY GONE AND THEY REFUSE TO FIX IT WITHOUT CHARGE BECAUSE IT IS NOT THEIR FAULT THEY COULDN'T PULL ANY CODES BEFORE. SO I'M LEFT TO DECIDE, SHOULD I FIGHT THEM FOR THIS AND THE TRANSMISSION, OR JUST GIVE THEM ANOTHER $100 FOR A WARRANTY REPAIR WHEN I ALREADY GAVE THEM $2000 FOR A WARRANTY. *TR

Mileage: 55,000

AFTER SITTING IN NEUTRAL WAITING FOR CONSTRUCTION TO ALLOW US TO PROCEED, STARTED OUT AND THEN POWER STEERING WENT OUT. TURNED OFF AT NEXT RED LIGHT AND STARTED AGAIN AND BEGAN WORKING. A FEW MILES LATER STOPPED FOR GAS AND WHEN STARTED VEHICLE, NO POWER STEERING AND IS STILL OUT. *TR

Mileage: 55,950

THE STEERING WHEEL HAS SHARP METAL EDGES PROTRUDING FROM THE TOP OF THE WHEEL. WHILE DRIVING ON THE HIGHWAY, I SLICED MY FINGER ON THE EDGE. NOT A MAJOR INCIDENT... BUT UPON REVIEWING THE INTERNET THIS IS APPARENTLY A COMMON ISSUE WITH THE FORD FOCUS. I HAVE READ ON THE INTERNET THAT THE METAL EDGES CAN SLICE THE AIRBAG UPON DEPLOYMENT. I AM NOT SURE IF THIS IS TRUE BUT FOR THE SAKE OF MY SLICED FINGER AND MY AIR BAG I WOULD LIKE SOMEONE TO INVESTIGATE! MY HOPE IS THAT FORD WILL REPAIR OR REPLACE THE METAL ON THE WHEEL SO IT IS NO LONGER A DANGER WHILE DRIVING. *TR

Mileage: 55,000

THE STEERING WHEEL WOULD NOT MOVE, THERE IS AN ERROR MESSAGE, STEERING ASSIST FAULT. IT HAPPENED BEFORE, BUT I TURNED THE CAR OFF AND BACK ON AGAIN AND IT WOULD TURN. BEFORE THIS INCIDENT THERE WOULD BE TIMES WHEN THE A/C FAN WOULD ADJUST ITSELF, BY GOING HIGHER OR LOWER AND THE RADIO VOLUME WOULD INCREASE OR DECREASES WITHOUT ANY HELP FROM ME. THIS PARTICULAR TIME IT WOULD NOT MOVE AND I WAS FORCED TO LEAVE IT IN A PARKING GARAGE OVERNIGHT. WHILE ATTEMPTING TO GET IT TO WORK BY TURNING THE OFF AND ON THE BRAKES WENT ALL THE WAY TO THE FLOOR, SUGGESTING THE WOULD NOT WORK PROPERLY IF I WERE DRIVING THE CAR. WELL, THE CAR SHUT COMPLETELY DOWN AND STARTED TO TRY TO TURN ITSELF ON WITHOUT THE KEY BEING IN THE IGNITION. AFTER WHICH IT WOULD NOT START AT ALL. I HAD IT TOWED IN AND OF COURSE IT IS NO LONGER UNDER WARRANTY. *TR

Mileage: 72,000

UPON STARTING THE CAR A MESSAGE APPEARED THAT STATED 'STEERING MALFUNCTION ASSIST'; THEN DRIVING/STEERING WAS ALMOST IMPOSSIBLE. SHUT THE CAR OFF; THEN RE-STARTED AND IT WAS OK. NEXT DAY THE MESSAGE APPEARED AGAIN. THE CAR IS NOW PARKED WITH PLANS TO TAKE IT IN. *TR

Mileage: 75,000

WAS LEAVING MY DESTINATION WHEN THE STEERING WHEEL LOCKED AND SENSOR LIGHT CAME ON STATING STEERING ASSIST FAULT SERVICE REQUIRED. BROUGHT CAR TO GUS MACHADO FORD OF KENDALL WAS TOLD NEEDED NEW POWER STEERING GEAR AND THAT I WOULD HAVE TO PAY $1778.81 TO REPLACE. AFTER RESEARCHING COMPLAINTS ABOUT THE 2012 FORD FOCUS, I COULD NOT BELIEVE HOW MANY CONSUMERS HAD THE SAME PROBLEM. OBVIOUSLY THERE MUST BE A DEFECT IN THIS PARTICULAR PART. THANK GOODNESS I WAS NOT IN THE MIDDLE OF DRIVING WHEN THIS OCCURRED, I COULD HAVE CAUSED A FATAL ACCIDENT. THIS SHOULD REALLY BE INVESTIGATED IN ORDER TO AVOID A FATAL ACCIDENT FROM HAPPENING. I HAVE CONTACTED FORD WITH THIS ISSUE TO GET MY COST COVERED IN ORDER FOR THEM TO REPAIR IT. APPARENTLY THIS IS NOT UNDER WARRANTY. *TR

Mileage: 42,468

WE HAD A PROBLEM WITH FORD MOTOR COMPANY OVER OUR 2012 FORD FOCUS . AS BACKGROUND, WHILE MY WIFE WAS DRIVING 40 MPH ON A STRAIGHT ROAD THE CAR STEERING LOCKED AND PULLED HER INTO A CURB CAUSING A BROKEN WHEEL, RIM, AND TIE ROD (ESTIMATED AT $1500 TO REPAIR BY BOB TOMES FORD IN MCKINNEY TEXAS). AFTER THE CAR SETTING AT THE DEALERSHIP WAITING FOR WORD FROM FORD'S CORPORATE OFFICE FOR SEVEN WEEKS WE JUST FOUND OUT THEY ARE NOT TAKING RESPONSIBILITY FOR THIS ISSUE. IT'S PRETTY INCREDIBLE TO ME THAT IT TOOK FORD SEVEN WEEKS TO RESPOND WHILE I MADE TWO CAR PAYMENTS AND PAID FOR INSURANCE THROUGHOUT THAT TIME WITHOUT A CAR. WE HAD FOUND THROUGH RESEARCH ON THE WEB THAT MANY PEOPLE ARE REPORTING STEERING PROBLEMS ON THE 2012 FORD'S FOCUS. FOR YOUR INFORMATION WE DO NOT FEEL SAFE WITH THIS CAR AND ARE ASKING BOB TOMES FORD TO HELP US RESOLVE THE ISSUE LOCALLY SINCE FORD HAS NOT OFFERED ANY HELP. *TR

Mileage: 26,000

ON MARCH 13TH, I WAS DRIVING AT APPROXIMATELY 55 MILES PER HOUR. ALL OF THE SUDDEN I LOST COMPLETE POWER IN MY CAR. THE RPMS REVVED UP EXTREMELY HIGH AND I GAINED NO POWER WHEN PUSHING ON THE ACCELERATOR. I LOST ALL SPEED IN A MATTER OF SECONDS AND WAS FORCED TO PULL OVER. I WAS ALMOST HIT BY ANOTHER CAR AS I WAS ATTEMPTING TO GET OUT OF THE WAY. STEERING BECAME HARD AND IT TOOK MORE EFFORT TO BREAK AND SLOW THE CAR. I TURNED THE CAR OFF AS SOON AS I CAME TO REST. I ATTEMPTED TO RESTART THE CAR AND THE CAR WOULD NOT EVEN TURN OVER. I CALLED A TOW TRUCK AND HAD MY CAR TOWED TO FORD. THEY HAD THE CAR FOR 4 DAYS AND REPLACED THE TRANSMISSION CONTROL MODULE (TCM). THE PART WAS COVERED UNDER THE EMISSIONS WARRANTY ACCORDING TO FORD. I WAS TOLD THE CAR WAS FIXED AND SENT ON MY WAY. ON MARCH 24TH THE CAR BROKE DOWN AGAIN. THE CAR DID THE SAME THING AS THE FIRST TIME AND AGAIN ALMOST CAUSED A CAR ACCIDENT IN WHICH SERIOUS INJURY COULD HAVE RESULTED. I SAT WITH THE CAR TURNED OFF FOR APPROXIMATELY 5 MINUTES AND THEN TRIED TO RESTART THE CAR. THE CAR RESTARTED ON THE 4TH TIME. I CALLED MY LOCAL FORD AND ASKED IF IT WAS SAFE TO ATTEMPT TO DRIVE OVER, THEY SAID IT WAS. THEY HAVE NOW HAD THE CAR FOR ONE WEEK AND ARE UNABLE TO LOCATE AN ISSUE. I WAS GIVEN A LOANER VEHICLE WHICH THEY HAVE NOW DEMANDED THEY GET BACK. I BEEN TOLD THE PROCESS OF FORD DECIDING WHAT TO DO CAN TAKE UP TO 2 MONTHS. I AM NO LEFT WITH NO CAR AND FORD IS CLAIMING NO RESPONSIBILITY AND PROVIDING NO CUSTOMER SERVICE. FORD NEEDS TO FIX THIS ISSUE AND REFUND THOSE AFFECTED. *TR

Mileage: 62,000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE REVERSING, THE STEERING WHEEL FAILED WITHOUT WARNING AND BECAME HARD TO TURN. THE POWER STEERING WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 41,000.

Mileage: 41,000

I PURCHASED FORD FOCUS USED- ONE YEAR OLD- WITH 16500 MILES. THREE TIMES IT STOPPED AS I WAS TURNING LEFT IN ONCOMING TRAFFIC. ONE TIME I BACKED UP AND IT WOULD NOT GO INTO GEAR. OTHER TIMES IT WOULD NOT SHIFT GEARS ON HILLS OR ON RAMPS TWO TIMES ON MY STEEP DRIVEWAY IT CAME OUT OF GEAR. BROUGHT TO SHOP NUMEROUS TIMES - TOLD NOTHING WAS WRONG REPEATEDLY. I GOT RID OF CAR AFTER 13 MONTHS AND TOOK A FINANCIAL HIT BUT NOW I AM DRIVING A SAFE CAR. THE DIFFERENCE IS AMAZING AND I AM SIMPLY DRIVING A CHEVY CRUZE SO NOT AN EXPENSIVE CAR IN COMPARISON. FOCUS IS DANGEROUS TO DRIVE! *TR

Mileage: 16,500

THE ALUMINUM TRIM ON THE STEERING WHEEL WHERE THE DRIVER CAN REST HANDS IS SPLINTERING OFF. IT IS SHARP AND JAGGED METAL. IT CUT THREE OF MY FINGERS DEEPLY. FORD WILL NOT WARRANTY THIS EVEN THOUGH MANY MANY OWNERS ARE COMPLAINING OF THE DEFECT. *TR

Mileage: 30,000

WHILE TURNING THE STEERING WHEEL, MY LEFT HAND MIDDLE FINGER WAS SLICED OPEN BY A SILVER TRIM PIECE AROUND THE HORN/RADIO CONTROL AREA. SPECIFICALLY, THE SILVER PIECE IS LIKE A FOIL TYPE COVERING WITH A RAISED EDGE WHICH IS SHARP LIKE A RAZOR BLADE. ONCE I WAS CUT, I PULLED OVER TO SEE WHAT HAD CUT ME AND I REALIZED IT WAS THE SILVER TRIM. UPON FURTHER INSPECTION, I WAS ABLE TO PEEL THE SILVER PIECE BACK SINCE IT IS LIKE TIN FOIL AND REMOVE IT. UPON FURTHER INSPECTION, I NOTICED OTHER AREAS AROUND THE STEERING WHEEL WITH THE SAME ISSUE FOR THE SILVER PIECE BEING RAISED. FURTHER SEARCH ON THE INTERNET REVEALED THIS IS A COMMON COMPLAINT. I AM BRINGING MY CAR TO THE DEALER TODAY (11-29-13) TO TAKE A LOOK AT THE STEERING WHEEL. *TR

Mileage: 40,440

THE CHROME METALLIC TRIM ON THE STEERING WHEEL PEELING OFF AROUND THE EDGE. SHARP METAL HAS CAUSED NUMEROUS CUTS TO THE DRIVER'S HANDS. *TR

Mileage: 20,000

WHILE DRIVING THIS 2012 FORD FOCUS SEL, THE STEERING HAS INTERMITTENT ISSUES. AT HIGHWAY SPEEDS AT 65 MPH THE CAR WANDERS TO BOTH SIDES OF YOUR LANE, SOMETIMES ALMOST SIDESWIPING OTHER VEHICLES. THE STEERING WHEEL BECOMES STIFF AS THOUGH THE POWER STEERING IS GONE. OTHER TIMES IT FEELS LIKE IT'S GOING THROUGH A WINDSTORM AND FEELS OUT OF CONTROL. DEALER HASN'T BEEN ABLE TO "REPLICATE" THEREFORE, NO CORRECTIONS MADE FROM FORD. THIS IS A DANGEROUS AND VERY SCARY VEHICLE. I'M AFRAID TO DRIVE IT AT HIGHWAY SPEEDS.PLEASE INVESTIGATE. LIVES COULD BE LOST BECAUSE OF THIS. *TR

Mileage: 300

DRIVING FROM DETROIT TO PENNSYLVANIA, CAR WAS TURNED OFF FOR 10 MINUTES. WHEN STARTED, A MESSAGE SAID THE POWER STEERING WAS NO LONGER OPERABLE AND INDEED IT WASN'T. CAR WAS TOWED TO DEALERSHIP AND POWER STEERING RACK WAS REPLACED AT THEIR EXPENSE. *TR

Mileage: 5,000

CHROME STEERING WHEEL TRIM BEGAN TO PEEL OFF. CUT MY FINGER A FEW DIFFERENT TIMES TO WHERE I WAS BLEEDING. *TR

Mileage: 38,000

STARTED UP CAR AND PUT TRANSMISSION INTO REVERSE. STEERING WAS VERY DIFFICULT. I WAS ABLE TO PULL BACK INTO DRIVEWAY. ERROR MESSAGE INDICATED STEERING ASSIST FAILURE AND THAT SERVICE WAS REQUIRED. I SHUT OFF THE CAR, RESTARTED IT, AND THE STEERING SEEMED BACK TO NORMAL.

Mileage: 13,012

WHILE DRIVING POWER STEERING ASSIST WARNING CAME ON AND LOST ABILITY TO STEER VEHICLE WHILE DRIVING. TOOK CAR TO DEALERSHIP AND THEY SEEM TO HAVE NO EXPLANATION. VEHICLE IS STILL NOT STEERABLE AT THIS TIME WITH NO RESOLUTION. *TR

Mileage: 68,000

WHEN DRIVING HOME I HEARD A LOUD POP NOISE, THE STEERING BECAME HARD TO CONTROL AND WHEN I MADE A SLOW RIGHT HAND TURN THE RIGHT FRONT TIRE FELL OFF THE CAR. APPLE FORD IS TRYING TO TELL ME I HIT SOMETHING. I WOULD KNOW IF I HIT SOMETHING AND FOR ME TO HIT SOMETHING THAT LARGE I WOULD HAVE SEEN IT, IF THERE WAS A LARGE POT HOLE I WOULD HAVE SEEN IT... THERE IS NO BODY DAMAGE TO THE FRONT END BUMPER OF MY CAR.. I JUST HAD THE TRANSMISSION REPLACED IN THIS CAR, THE SYNC MODULE HAD TO BE REPLACE SINCE I HAD IT.. THE TOW TRUCK DRIVER THAT PICKED UP MY CAR EVEN SAID HE HAD JUST PICKED UP A 2013 FORD FUSION THAT HAD THE EXACT SAME PROBLEM.. AND THE DEALERSHIPS ARE TELLING PEOPLE THEY ARE HITTING SOMETHING!!!!! *TR

Mileage: 31,000

THE POWER STEERING ASSIST FAILS WHILE DRIVING AT SPEED. IT JUST CUTS OFF AND STEERING BECOMES EXTREMELY DIFFICULT. RESTARTING THE CAR SEEMS TO RESET THE PSA AND I CAN DRIVE AGAIN. BUT THIS HAS HAPPENED 7-8 TIMES OVER THE PAST YEAR. I'VE GONE TO THE FORD DEALERSHIP 3 TIMES, AND EACH TIME THEY ACKNOWLEDGE THE ERROR, BUT CANNOT REPLICATE IT AND THEY DO NOT MAKE ANY CORRECTIVE REPAIRS OR ACTION. THEY JUST EXPECT ME TO DRIVE OFF WITH THE CAR WITH THE UNDERLYING PROBLEM STILL IN EXISTENCE - AND THEY'RE AWARE OF THE PROBLEM! AND THEY DO NOT APPEAR TO BE RESEARCHING IT. THIS IS MY FAMILY CAR, AND THIS IS JUST IRRESPONSIBLE OF FORD. PSA IS NOT AN OPTIONAL FEATURE THAT WE CAN LIVE WITHOUT. WE'VE BEEN FORTUNATE THAT THESE FAILURES HAVE OCCURRED UNDER 45MPH AND ON MOSTLY STRAIGHT RESIDENTIAL ROADS. WHAT ABOUT HIGHWAY SPEEDS OR AT A SHARP BEND? WILL IT TAKE LIVES LOST BEFORE THEY EVEN BEGIN TO FIX THE PROBLEM? AND GOOGLE SEARCHES SHOW THAT THIS IS NOT AN ISOLATED PROBLEM AND MANY OTHERS ARE GIVEN THE SHRUG OFF. FORD KNOWS THIS IS A PROBLEM, BUT ARE NOT ADDRESSING IT PROPERLY. PLEASE HELP. *TR

Mileage: 5,000

THE CHROME METALLIC TRIM ON THE STEERING WHEEL BEGAN PEELING OFF AROUND THE EDGE. PIECES OF SHARP METAL CUT INTO MY FINGERTIPS ON A NUMBER OF OCCASIONS. *TR

Mileage: 37,000

MY FIRST INCIDENT WAS DRIVING OUT OF A PARKING LOT, THE POWER STEERING MESSAGE APPEARED WITH A STRANGE BEEPING NOISE FOLLOWED BY AN EXTREMELY DIFFICULT TO MOVE STEERING WHEEL. WHEN I TURNED OFF MY CAR AND GOT IT BACK ON, THE POWER STEERING WAS BACK TO ITS NORMAL LEVELS. LATER THE NEXT DAY, THE CAR WAS IN MOVEMENT OVER 30MPH WHILE DRIVING THROUGH THE HIGHWAY AND THE POWER STEERING MESSAGE CAME ON AGAIN MAKING MY CAR TOTALLY UNRESPONSIVE CAUSING ME TO ALMOST CRASH. IT WAS VERY DIFFICULT TO GET THE CAR OUT OF THE HIGH WAY IN ORDER TO HAVE THE STEERING LEVELS BACK BY TURN IT OFF AND BACK ON AGAIN. TODAY I TOOK MY CAR TO THE FORD SERVICE COMPLAINING ABOUT THIS IN ORDER TO GET MY CAR CHECKED BUT THE SERVICE MANAGER INDICATED THAT THERE WAS NOTHING HE COULD DO ABOUT THIS INCIDENT FOR WHAT SUGGESTED ME TO CONTACT ROADSIDE ASSISTANCE DURING THE NEXT INCIDENT AND HAVE THEM TAKE IN MY CAR TO THERE SERVICE TO FIX IT AT THE MOMENT. I MENTIONED THAT IF THAT WAS TO BE DONE MY CAR WOULD OBVIOUSLY HAVE TO BE TURNED OFF AND ON IN THE PROCESS CAUSING THE ISSUE TO MOMENTARILY DISAPPEAR FOR WHAT HE WOULD STILL NOT BE ABLE TO WITNESS THE INCIDENT AS HE REQUEST, JUST LIKE TODAY. HE REFUSED TO MAKE ANY FURTHER COMMENTS INDICATING THAT WAS THE BEST THING HE COULD DO. *TR

Mileage: 7,875,474

THIS HAPPENED TWICE WITHIN ONE HOUR. I PULLED OUR OF MY COMPANY PARKING LOT ONTO A BUSY HIGHWAY AND MY POWER STEERING WENT COMPLETELY OUT.ON DASH IT READ, "STEERING MALFUNCTION. SERVICE NEEDED." IT WAS VERY DIFFICULT BUT I MANAGED TO PULL OVER TO THE SIDE. I TURNED THE CAR OFF AND SAT FOR A FEW MINUTES. HOPING IT WAS A FLUKE, I STARTED THE CAR UP AGAIN AND PULLED ONTO THE HIGHWAY. I MADE IT ABOUT TWO BLOCKS BEFORE IT HAPPENED AGAIN. I PULLED OVER AND HAD THE CAR TOWED TO A FORD DEALERSHIP. I AM CURRENTLY AWAITING AN EXPLANATION AND A FIX. MY CAR ALSO HESITATED AND SHUDDERS WHEN AT A STOP AND STARTING TO GO. THE CHROME IS COMING OFF OF THE STEERING WHEEL AND IS QUITE SHARP. I BOUGHT THIS CAR USED (IT HAD BEEN A RENTAL). AFRAID I MAY BE STUCK WITH A LEMON. *TR

Mileage: 37,000

WHEN DRIVER ENTERED VEHICLE, STARTED IT, AND BEGAN TO STEER, THE SILVER FINISH ON THE RIGHT SIDE, TOP OF THE STEERING WHEEL CROSSBEAM HAD SPLIT AND CURLED UP, WHICH CAUSED LACERATIONS ACROSS TWO FINGERS. THE CAR HAD BEEN FINE ON PREVIOUS USE, AND HAD BEEN UNUSED FOR SEVERAL DAYS PRIOR TO THE INCIDENT. THIS APPEARS TO BE A DEFECT IN THE FINISH ITSELF. *TR

Mileage: 14,000

METALLIC STEERING WHEEL TRIM IS PEELING AT THE TOP LEFT SIDE OF STEERING WHEEL. PEELING MATERIAL IS VERY SHARP AND CAN EASILY CUT SKIN, AS IT DID TO ME AND MANY OTHERS AS SEEN ONLINE AFTER DOING A SIMPLE SEARCH FOR "FORD FOCUS PEELING STEERING WHEEL TRIM". I'M ALSO CONCERNED THAT IN RARE CIRCUMSTANCES THE AIRBAG ITSELF COULD BE CUT BY THE SHARP TRIM WHEN DEPLOYING. *TR

Mileage: 31,500

I WAS ON THE FREEWAY AND HAD MY HAND ON THE STEERING WHEEL . I MOVED MY HAND AND THE CHROME ON MY STEERING WHEEL CUT AND TOOK OFF A CHUCK OF MY PINKY FINGER . MY SKIN WAS STRUCK ON THE CHROME ON MY STEERING WHEEL , I HAD TO PUT PRESSURE ON MY FINGER TO STOP IT FROM BLEEDING ALL OVER THE DRIVER SEAT . I PULLED OVER TO GET MY FIRST AID KITS TO GET A GAUGES ON IT. *TR

CHROME PEELING AWAY FROM PLASTIC LEAVING SHARP EDGES WHERE FINGERS ARE ON STEERING WHEEL PEELING IS BI LATERAL ON THE TOP PART OF THE AREA WHERE THE CONTROLS ARE FOR THE SYNC AND VEHICLE DATA CONTROLS. RUNNING HAND ACROSS THIS SECTION OF THE STEERING WHEEL CAN RESULT IN JERKING THE HAND AWAY BECAUSE OF THE SHARP EDGE. *TR

Mileage: 34,950

THE CHROME TRIM ON MY STEERING WHEEL HAS BEGUN TO CRACK AND FLAKE OFF. I DID NOT NOTICE AT FIRST AND HAD MY FINGER RUN ALONG IT. THE TRIM IS CRACKED MEDAL AND IS VERY SHARP. I HAVE NOT YET CUT MYSELF ENOUGH TO DRAW BLOOD BUT HAVE STUCK, STABBED, AND CAUGHT MY FINGER ON IT EMBEDDING A PIECE OF CHROME TRIM IN MY FINGER LIKE A SLIVER. THIS IS A WIDESPREAD ISSUE DOCUMENTED ON MULTIPLE FOCUS FORUMS, AND BY OTHER 2012+ FORD FOCUS OWNERS. THIS SEEMS TO ONLY BE AN ISSUE THAT IS ON 2012+ SE SPORT PACKAGES. THIS IS VERY FRUSTRATING, IT MAKES DRIVING THE CAR DIFFICULT BECAUSE IN MY CASE IT IS RIGHT ABOVE MY STEERING WHEEL MOUNTED RADIO BUTTONS AND CATCHES MY HAND EASILY. FORD IS DOING NOTHING ABOUT THIS IN MY CASE AND ACTUALLY BLAMING ME FOR IT, BUT IN OTHER CASES HAS BOTH REPLACED OTHER OWNERS PIECES AND IN SOME CASES LIKE MINE DONE NOTHING. THIS IS VERY DANGEROUS AS MANY PEOPLE IN THE FORUMS HAVE STATED THEY CUT THEMSELVES GOOD ENOUGH TO BLEED. ONE EVEN SAID HIS WIFE NOW REFUSES TO DRIVE THE CAR. FORD REFUSES TO FIX THIS BECAUSE IT WOULD REQUIRE THEM TO WARRANTY AN AIRBAG SINCE THEY DECIDED TO MAKE THE AIRBAG AND TRIM ONE PIECE. BECAUSE OF THIS MYSELF AND OTHERS WILL CONTINUE TO CUT OUR FINGERS, HOPEFULLY NOT VERY SERIOUSLY. THANK YOU FOR READING THIS. *TR

Mileage: 18,600

AT HIGHWAY SPEEDS THE STEERING APPEARS TO LOCK WHEN MAKING A LANE CHANGE OR WHEN FOLLOWING A CURVE IN THE ROAD. ADDITIONAL EFFORT WILL FREE THE STEERING BUT THIS CAUSES THE VEHICLE TO DART IN THE DIRECTION OF THE TURN. IT TAKES SEVERAL STEERING ADJUSTMENTS TO BRING THE VEHICLE UNDER CONTROL. THE STEERING GEAR HAS BEEN REPLACED BUT THE PROBLEM PERSISTS. *TR

Mileage: 20,000

THE VEHICLE HAS HAD STRANGE STEERING ISSUES AS FOLLOWS. 60MPH LIGHT RAIN, ROAD BARELY WET - VEHICLE STARTS MOVING AROUND LIKE IN A 100MPH CROSS WIND, EXCEPT THERE IS NO WIND. TRACTION CONTROL COMES ON, VEHICLE NEARLY LOOSES CONTROL. THIS WAS ON STRAIGHT ROAD. NEXT 5 MPH DRY, IN PARKING LOT, STEERING LOSS, WARNING OF POWER ASSIST STEERING FAILURE. STOP CAR. TURNED OFF AND BACK ON, ALL OK.NEXT 30MPH, 1 MINUTE AFTER START UP, DRIVING ON ROAD, STEERING LOSS, WARNING OF POWER ASSIST STEERING FAILURE. I WAS GETTING READY TO MAKE A TURN. THIS COULD HAVE CAUSED AN ACCIDENT.NEX 60 MPH DRY ROAD, NO WIND, VEHICLE STARTS MOVING ALL AROUND LIKE ITS AGAIN IN A 100MPH CROSSWIND. THIS HAS HAPPENED NUMEROUS TIMES.NEXT SEARCH OF GOOGLE SHOWS THIS IS A KNOWN ISSUE AND HAS BEEN REPORTED BY SEVERAL. THIS IS A SERIOUS SAFETY HAZARD THAT RIVALS STUCK ACCELERATORS *TR

Mileage: 11,300

THIS IS THE SECOND INCIDENT WHERE THE STEERING WHEEL LOCKED UP AND THE ERROR MESSAGE "POWER STEERING ASSIST FAULT" APPEARED ON THE INSTRUMENT PANEL. DURING THIS INCIDENT, I WAS DRIVING THE CAR THROUGH A PARKING LOT AT APPROX 10MPH WHEN THE STEERING MALFUNCTION OCCURRED. THE FIRST INCIDENT WAS APPROX 2 WEEKS PRIOR TO THIS BUT I HAD JUST STARTED THE VEHICLE IN MY DRIVEWAY WHEN THE SAME SYMPTOMS OCCURRED. IN BOTH CASES, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN AND THE WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. IN BOTH CASES, THE VEHICLE HAD TO BE SHUT OFF THEN RESTARTED TO GET THE STEERING WORKING AGAIN. I TOOK THE CAR TO A FORD DEALER FOR SERVICE AND OPENED A CASE WITH FORD MOTOR COMPANY ON THIS MALFUNCTION, BUT AFTER BEING AT THE DEALERSHIP OVER A WEEK, THEY SAY THEY CANNOT FIND ANY ISSUE. *TR

Mileage: 8,845

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKED HE NOTICED THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT STATED THE POWER STEERING FAILED. THE STEERING DEFAULT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 300.

Mileage: 300

AFTER GETTING MY CAR BACK FROM DEALERSHIP WHERE THEY REPROGRAMMED THE TRANSMISSION THE CAR WOULD WONDER FROM LEFT TO RIGHT AT FREEWAY SPEEDS AND THE STEERING FELT UNSTABLE. *TR

Mileage: 1,000

IN JUNE 2012, MY DAUGHTER WAS DRIVING AND HER FRONT PASSENGER TIRE EXPLODED. THIS WAS THE 3RD SET OF NEW TIRES WE HAD PLACED ON THIS VEHICLE (BY 30,000 MILES - AVERAGING 10,000 MILES PER SET OF TIRES). THEN IN JULY 2012, SHE WAS DRIVING HOME AND STARTED TO SKID. SHE WAS NOT ABLE TO RECOVER FROM THE SKID AND HIT A TREE HEAD-ON. THE FRONT OF HER CAR WAS DESTROYED. THE TREE CENTERED HER CAR AND THE FRONT END LOOKED LIKE A VOLKSWAGEN BUG. THE AIR BAGS DID NOT DEPLOY. WE HAD THIS VEHICLE INTO THE DEALERSHIP 3 TIMES FOR PROBLEMS WITH THE FRONT END. EACH TIME THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH IT. HOWEVER, THE DRIVER AND PASSENGERS COULD FEEL THE CAR SWAY WHEN RIDING IT IN. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY ($17,000 CHECK SENT TO FORD) AND WE STILL OWE $1700 THAT WE HAVE AGREED TO PAY TO FORD TO KEEP FROM RUINING OUR CREDIT. THANK GOD SHE WAS WEARING A SEAT BELT THAT ACTUALLY WORKED - OTHERWISE WE WOULD HAVE HAD TO PLAN OUR DAUGHTERS FUNERAL. WE PURCHASED THIS CAR BECAUSE IT WAS ADVERTISED AS BEING A VERY SAFE CAR WITH THE INTERIOR WRAPPED IN AIR BAGS. WRAPPING THE INTERIOR WITH AIR BAGS DOES NOT HELP IF THEY DO NOT WORK. I HAVE BEEN BUYING FORD AUTOMOBILES FOR 30 YEARS BUT, RIGHT NOW I AM WONDERING HOW SAFE MY FORD F-150 IS. WE ARE NOW CONSIDERING HIRING AN ATTORNEY. *TR

Mileage: 31,000

THE ROLLING BACK PROBLEM CAME FIRST. WHEN YOU ARE STOPPED ON ANY INCLINE, BETWEEN TAKING YOUR FOOT OFF OF THE BRAKE AND PLACING IT ON THE ACCELERATOR, THE CAR ROLLS BACK QUITE QUICKLY, AND I HAVE ALMOST HIT THE CAR BEHIND ME. THE STEERING PROBLEMS CAME A LITTLE LATER. THE STEERING REQUIRES BOTH HANDS AT ALL TIMES, AND EVEN THEN IT IS QUITE SHAKY. I FEEL CAR SICK WHEN I AM THE PASSENGER BECAUSE THERE IS SO MUCH SIDE TO SIDE MOVEMENT. DURING TURNS, THE ENGINE FEELS LIKE IT IS CUTTING OUT, IT LOSES SO MUCH POWER, AND I HAVE TO PUSH THE ACCELERATOR EXTREMELY HARD JUST TO GET ENOUGH POWER TO FINISH THE TURN. THE SCARIEST OF ALL OF THE PROBLEMS HAPPENS AT HIGHER SPEEDS. IT HAS HAPPENED TO ME THREE TIMES. WHEN I AM DRIVING ON THE FREEWAY (60-70MPH) AND I BEGIN TO SLOW DOWN, THE STEERING GETS OUT OF CONTROL AND GOES BACK AND FORTH SO RAPIDLY, I HOLD ON FOR DEAR LIFE TRYING TO KEEP IT IN THE LANE, AND THE BRAKING IS NOT AS EFFICIENT AS IT SHOULD BE WHEN THIS HAPPENS, AND I HAVE NEARLY ESCAPED HITTING THE CAR IN FRONT OF ME. WHEN I HAVE BEEN IN THIS SITUATION, I HAVE STARTED TO BRAKE RIGHT WHEN I SEE THE BRAKE LIGHTS AHEAD, AND I HAVE HAD AMPLE SPACE TO STOP GRADUALLY AND SAFELY IF I WERE DRIVING A NORMAL CAR, BUT IN THIS CAR, IT IS OUT OF CONTROL AND THE BRAKES WON'T WORK WELL WHEN THIS IS HAPPENING. THIS HAS HAPPENED ON DRY ROADS. THIS CAR TERRIFIES ME AND THE RAIN AND ICE HAVEN'T EVEN HIT YET. AFTER I EXPERIENCED THESE PROBLEMS, I LOOKED ON THE INTERNET AND WAS SURPRISED TO SEE HOW MANY OTHERS ARE HAVING THEM TOO. THE SHOP HAD MY CAR FOR 13 DAYS AND THEY CALLED ME AND SAID THAT IT IS "PERFECT" AND THEY DIDN'T FIX ANYTHING AND TO COME PICK IT UP. I BOUGHT THIS CAR IN JUNE, IT IS NOW SEPTEMBER, IT HAD 1074 MILES WHEN I TOOK IT TO THE SHOP. I LEFT IT THERE FOR NOW, I AM TERRIFIED OF THIS CAR AND UNFORTUNATELY I OWN IT. *TR ..UPDATED 09-26-12 *BF UPDATED 10/01/2012 *JS

NEW 2012 FOCUS JAN. 18-2012. AFTER 9258 MILES STEERING LOCKED WHILE ENTERING BUSY INTERSECTION. GREAT DIFFICULTLY STEERING CAR OFF ROAD. INCIDENT HAPPENED TWICE THAT DAY (8-6) AND AGAIN 8-7, FOURTH TIME 8-18. WARNING LIGHT "STEERING ASSIST FAULT.". DEALER UNABLE TO DUPLICATE PROBLEM. THEREFORE NOTHING CORRECTED. DEALER OFFERED NO RECOURSE. I FELT CAR UNSAFE TO DRIVE. AFTER FRUSTRATING CONVERSIONS WITH DEALER REP, A FRIEND DROVE THE CAR TO NEARBY CHEVROLET DEALERSHIP WHERE I PURCHASED A 2012 SONIC. THIS DECISION TO PURCHASE ANOTHER CAR WAS VERY COSTLY. MY SAFETY ON THE HIGHWAY NECESSITATED THE DECISION. VERY DISAPPOINTED WITH FORD CUSTOMER SERVICE. AT TIMES I FELT REP'S REMARKS WERE DEMEANING. *TR

Mileage: 9,258

I HAD AN EARLIER COMPLAINT ON MY FIRST FOCUS PURCHASED IN MARCH 2012...INCIDENT DATE JUNE 27 2012...I LOST POWER STEERING ON 3 OCCASIONS...SERVICE WAS NOT ABLE TO FIX IT SO THEY EXCHANGED MY CAR FOR AN IDENTICAL ONE ON JULY 25, 2012...THE SECOND DAY I DROVE THE NEW FOCUS, SOMETHING STRANGE HAPPENED WITH THE STEERING WHILE ON THE EXPRESSWAY...I WAS GOING ABOUT 60 MPH ON A STRAIGHT ROAD AND THE CAR STARTED TO WANDER TO THE RIGHT AND IT ALSO DID IT TO THE LEFT...THE STEERING IS VERY TIGHT AND WAS DIFFICULT TO GET THE CAR GOING STRAIGHT...I'VE BEEN TO THE DEALERSHIP AND THEY SAY THAT IS JUST HOW IT DRIVES..IF THIS TRUE, I'LL NEVER BE ABLE TO DRIVE THE EXPRESSWAY...THIS WANDERING WAS DIFFICULT TO CONTROL AND TIRING TO FIGHT THE WHEEL....2 NEW CARS IN 4 MONTHS TIME BOTH WITH STEERING PROBLEMS MAKES ME THINK THERE ARE SOME KINKS WITH THE NEW ELECTRIC STEERING ON FORDS....THIS WILL BE MY FIRST AND LAST EXPERIENCE WITH FORDS. *JS

Mileage: 286

GOT THE CAR ON WEDNESDAY JULY 25TH AFTER A WEEK LONG WAIT FOR KEY....LONG STORY.....THE FIRST INCIDENT HAPPENED 2 HOURS AFTER PICKING UP THE CAR. SITTING IN A DRIVE THRU. "POWER STEERING ASSIST FAULT, MAINTENANCE REQUIRED". TURNED CAR OFF AND ON PROBLEM WENT AWAY. NEXT DAY SITTING IN TRAFFIC, THE PROBLEM RETURNED CALLED FOR SERVICE AND TAKING THE CAR IN FOR SERVICE. WISH I WOULD HAVE LOOKED THIS UP PRIOR TO PURCHASE! *TR

Mileage: 220

WHILE SLOWING TO A STOP, DRIVING IN A STRAIGHT LINE, THE POWER STEERING SUDDENLY FAILED. THE CAR WAS EXTREMELY DIFFICULT TO STEER. THE DASHBOARD DISPLAYED "POWER STEERING ASSIST FAULT: SERVICE REQUIRED." THE CAR HAD BEEN RUNNING FOR APPROXIMATELY 2 MINUTES. AFTER TURNING THE CAR OFF AND STARTING IT AGAIN, THE POWER STEERING RETURNED. I TOOK THE CAR TO THE FORD DEALERSHIP, AND THEY DID NOT FIND ANY PROBLEMS WITH THE POWER STEERING SYSTEM. TWO WEEKS LATER ON JULY 14, AT 1717 MILES, AS I WAS ACCELERATING FROM A STOP, DRIVING IN A STRAIGHT LINE AT APPROXIMATELY 10 MILES PER HOUR, THE POWER STEERING FAILED AGAIN AND THE SAME ERROR MESSAGE WAS DISPLAYED. THE CAR WAS EXTREMELY DIFFICULT TO STEER. AFTER TURNING THE CAR OFF AND STARTING IT AGAIN, THE POWER STEERING RETURNED. AGAIN, THE CAR HAD BEEN RUNNING FOR APPROXIMATELY 2 MINUTES. *TR

Mileage: 1,300

SINCE DAY ONE OF THE PURCHASE OF MY (MARCH ) 2012 FORD FOCUS THE STEERING "FEELS" LIKE IT IS CONSTANTLY WANDERING, AFTER AN HOUR DRIVE TIME, YOUR ARM IS GIVE OUT FROM THE STRESS. MY CAR ALSO SEEMS TO HAVE A FLUTTER IN THE TRANSMISSION OR ENGINE DURING TAKE OFF. THE CAR WILL ALSO ROLL BACK WHILE STOPPED ON AN INCLINE. THE DEALER CHECKED STEERING THE 4TH DAY AFTER PURCHASE AND ASSURED ME THE STEERING WAS FINE, THAT IT WAS NEW & TIGHT. I DID RECIEVE A RECALL ON THE TRANSMISSION TO UPGRADE OR MODIFY SOME TYPE OF CHIP. I CANNOT TELL ANY IMPROVMENT SINCE THE UPGRADE. MY WIFE & SON HATE TO DRIVE MY CAR BECAUSE THEY ARE AFRAID OF THE STEERING AND ROLLING BACK....BY THE WAY IT IS AN AUTOMATIC TRANSMISSION---I HAVE NEVER EXPERIENCED THIS ON ANY VEHICLE THAT I HAVE OWNED IN THE PAST. *TR

Mileage: 250

AS I WAS TURNING OUT OF A STORE INTO TRAFFIC, THE POWER STEERING WENT OUT....POWER ASSIST FAULT CAME UP ON COMPUTER SCREEN....STEERING BECAME VERY DIFFICULT TURN....ONCE I GOT OFF THE ROAD I TURNED THE CAR OFF AND THEN ON AGAIN AND THE STEERING RETURNED....I TOOK THE CAR TO A DEALERSHIP AND THEY SAID THEY FIXED IT PER SSM 21987 CODE. ONE WEEK LATER IT HAPPENED AGAIN, TWICE WITHIN 6 MILES....FIRST TIME I WAS BACKING UP AND THE SECOND TIME I WAS DRIVING AROUND 40 MILES PER HOUR....IT APPEARS THIS CAN HAPPEN AT ANYTIME AND IN ANY GEAR....I CALLED DEALERSHIP AND IMMEDIATELY HAD IT TOWED TO THEIR SHOP...PRESENT MILEAGE 2076 MILES....I'LL SEE WHAT THEY HAVE TO SAY THIS TIME....I FEAR THIS COULD BE A VERY DANGEROUS SITUATION IF IT CONTINUES. *TR

Mileage: 1,840

THE VEHICLE WAS PARKED. I STARTED IT UP AND BACKED OUT OF THE PARKING SPACE. I SHIFTED INTO DRIVE AND BEGAN MOVING FORWARD. AFTER GOING APPROXIMATELY 20 FEET THE "I" SIGN ILLUMINATED ON THE INSTRUMENT PANEL AND THE MESSAGE "STEERING MALFUNCTION, NEEDS SERVICE" CAME ON, ALONG WITH THE ALARM JINGLE. I TRIED TO STEER THE CAR OUT OF THE MIDDLE OF THE DRIVE LANE AND MANAGED TO GET IT OVER TO THE SIDE, BUT THE STEERING WAS PRACTICALLY FROZEN. I TURNED OFF THE IGNITION AND LOOKED FOR ANY OBVIOUS SIGNS OF TROUBLE, BUT COULD FIND NONE. AFTER READING THROUGH THE OWNER'S MANUAL AND CHECKING THE ENGINE COMPARTMENT, I RESTARTED THE CAR (ABOUT 20 MINUTES AFTER I SHUT IT OFF) AND NO WARNING SIGN CAME ON. I TEST DROVE IT IN THE PARKING LOT FOR A MINUTE TO SEE IF THE STEERING WOULD FUNCTION PROPERLY AND THEN DROVE HOME AND EXPERIENCED NO FURTHER PROBLEMS. I TOOK IT TO THE FORD AUTOWAY DEALERSHIP FOR INSPECTION AND THEY DIAGNOSED THE PROBLEM AS STEMMING FROM AN ABS "CORRUPTED" PROGRAM. THEY TOLD ME THE EPAS GETS IT POWER THROUGH THE ABS. THEY REBOOTED THE ABS PROGRAM AND I'VE HAD NO FURTHER PROBLEMS. *TR

Mileage: 12,126

WHENEVER I DRIVE THE CAR AROUND 60 MILES SPEED, THE STEERING WHEEL BECOMES STIFF AND STARTS TO WANDER. IT BECOMES REALLY HARD TO BALANCE THE WHEELS. I NOTICED THIS ON MY BRAND NEW FORD FOCUS SE FOR THE FIRST TIME ON MAY 25TH 2012, WHEN I WAS DRIVING ON A TOLLWAY AT 60 TO 70 MILES SPEED PER HOUR. I BOUGHT THIS CAR ON MAY 24TH 2012. THIS CAR IS NOT GOOD FOR DRIVING ON HIGHWAYS ESPECIALLY FOR DRIVING AROUND THE SPEED 60 MILES PER HOUR. NOW I AM REALLY SCARED TO DRIVE MY CAR ON HIGHWAYS. SO FAR, THERE WERE NO ACCIDENTS. GOING FORWARD IF SOMETHING HAPPENS, I WOULD BLAME FORD AND SUE THE COMPANY. FORD MUST FIX THIS ISSUE OR RECALL THIS MODEL. *TR

Mileage: 30

POWER STEERING FAILED WHILE DRIVING NEW FORD FOCUS SE, MAKING IT DIFFICULT TO STEER THE CAR. FAILURE OF STEERING WAS ACCOMPANIED BY "STEERING ASSIST FAULT - SERVICE REQUIRED" MESSAGE IN DASH AND WARNING CHIME. ON RESTART OF CAR, STEERING RETURNS TO NORMAL OPERATION AND FAULT MESSAGE NO LONGER DISPLAYS. THIS HAS OCCURRED ONCE AFTER PURCHASE OF CAR. I SEE THERE ARE MANY COMPLAINTS ABOUT THIS BUT NO SOLUTIONS. WILL THERE BE A RECALL ISSUED BEFORE THIS HAPPENS TO SOMEONE AT SPEED AND CAUSES A WRECK RESULTING IN INJURY OR DEATH? *TR

Mileage: 1,007

THE FORD FOCUS 2012 HAS PROBLEM STARTING AT 556 MILES - THE ENGINE WOULD NOT EVEN TURN OVER. THE WARNING LIGHT "STEERING ASSIST FAULT SERVICE REQUIRE" COME ON, AND THE FRONT POWER WINDOWS DO NOT WORK TOO. HOPE THE DEALER WOULD FIX THIS SOON. *TR

Mileage: 556

AFTER MAKING RIGHT TURN OUT OF DRIVEWAY, TRAVELED STRAIGHT FOR APPROXIMATELY 300-400 YARDS AND POWER STEERING FAILED. WARNING LIGHT CAME ON. HAD TO STOP AT STOP SIGN...COULD NOT STEER CAR - VERY DIFFICULT TO STEER WITHOUT ASSIST. I MANAGED TO TURN IT AROUND, GOT BACK TO MY DRIVEWAY. POWER STEERING DID NOT RETURN. CALLED FORD ROADSIDE ASSISTANCE - TOW TRUCK DRIVER HAD DIFFICULTY STEERING THE CAR TO GET IT ON TRUCK...POWER ASSIST RETURNED. DEALER WAS NOT ABLE TO DUPLICATE, RESEARCHED WITH FORD TECHNICAL ASSISTANCE AND FOUND "NO CAUSE." THEY CALLED IT A FLUKE AND RETURNED CAR TO ME. SECOND INCIDENT OCCURRED IN SAME FASHION ON FEB. 14, 2012. AFTER RETURNING TO MY DRIVEWAY THE SECOND TIME, THE POWER ASSIST RETURNED TO FUNCTION. DEALER IS NOT SURE THAT BRINGING THE CAR IN WILL HELP THEM FIND OR FIX THE PROBLEM. FORD CUSTOMER SERVICE AGENT STATED IN EMAIL THAT "IT COULD VERY WELL BE A FLUKE" AND IS NOT OFFERING ANY FURTHER SOLUTIONS. I NEED HELP IN GETTING THIS FIXED. *TR

Mileage: 330

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT WAS DRIVING 20 MPH WHEN THE POWER STEERING FUNCTION FAILED AND THE STEERING WHEEL SEIZED ABNORMALLY. THE VEHICLE WAS TOWED TO THE DEALER WHO REPROGRAMMED THE COMPUTER. THE CONTACT STATED THAT SHE NO LONGER FELT SAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,106 AND THE CURRENT MILEAGE 4,160.

Mileage: 4,106

WHILE DRIVING STEERING FAULT SERVICE IMMEDIATELY AND AN EXCLAMATION MARK APPEARED ON THE DASHBORAD. AT THE SAME TIME THE CAR WOULD BARELY STEER AND I HAD A VERY HARD TIME GETTING IT OFF THE ROAD. I CALLED FOR ROADSIDE ASSISTANCE AND THEY TOOK IT TO THE DEALERSHIP. *KB

Mileage: 3,000

WHILE BACKING OUT OF A DRIVEWAY THE STEERING SYSTEM FAILED, I ROLLED DOWN A HILL AND INTO A WOODED AREA. THE SYSTEM GAVE AN INDICATOR LIGHT OF STEERING SYSTEM FAILURE AND ALSO THE BRAKING SYSTEM DID NOT ENGAGE. I LOST COMPLETE CONTROL OF THE VEHICLE. *TR

Mileage: 1,596

POWER STEERING FAILED, WITH DASHBOARD WARNING MESSAGES. *TR

Mileage: 1,650

POWER STEERING FAILED WHILE DRIVING NEW FORD FOCUS SE, MAKING IT DIFFICULT TO STEER THE CAR. FAILURE OF STEERING WAS ACCOMPANIED BY "STEERING ASSIST FAULT - SERVICE REQUIRED" MESSAGE IN DASH AND WARNING CHIME. ON RESTART OF CAR, STEERING RETURNS TO NORMAL OPERATION AND FAULT MESSAGE NO LONGER DISPLAYS. THIS HAS OCCURRED TWICE AT RANDOM TWO WEEKS AFTER PURCHASE OF CAR. *TR

Mileage: 125

INADEQUATE CLEARANCE BETWEEN STEERING WHEEL MOUNTED CONTROLS FOR CRUISE CONTROL AND SYNC AND STALK MOUNTED CONTROLS FOR SIGNALS AND WIPERS RESULT IN FINGERS GETTING CAUGHT BETWEEN WHEEL AND STALKS. DURING A TEST DRIVE, THIS CAUSED ACCIDENTAL FLASHING OF BRIGHT LIGHTS AND WIPER ACTIVATION. IN A WORST CASE SCENARIO, THIS COULD PREVENT TURNING THE STEERING WHEEL AT A CRITICAL MOMENT AND CAUSE A CRASH WITH INJURIES OR FATALITIES. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE. PLEASE INVESTIGATE THIS DESIGN PROBLEM AND CONSIDER MANDATORY RECALL AND REDESIGN OF ALL VEHICLES SO EQUIPPED. *TR

I PURCHASED A 2012 FORD FOCUS HATCH. AS SOON AS WE DROVE THE CAR WE NOTICED THE DIFFERENCE IN THE TRANSMISSION. THE SALES MAN SAID HE DIDN'T FEEL IT AND THAT THE CAR HAD TO LEARN OUR DRIVING HABITS. DON'T THINK A CAR LEARNS 2 DIFFERENT DRIVING HABITS AS THERE ARE 2 OF US DRIVING IT. BUT AT LOW SPEEDS EITHER ACCELERATING OR DECELERATING THE CAR SHUTTERS AND SHIMMIES WAY TOO MUCH FOR OUR COMFORT. IT SEEMS THIS IS AN ELECTRONIC PROBLEM BUT WE THOUGHT WE'D BRING IT IN TO HAVE A TRAINED TECH LOOK AT IT. THE FIRST ATTEMPT WAS A NEW MODULE AND THAT SHOULD FIX IT.... IT DIDN'T... SO IN A SECOND TIME FOR A REMAPPING OF THE COMPUTER...DIDN'T HELP. ....IN FOR A THIRD TIME AND THE TECH SAYS FORD IS NOT ALLOWING ANY FIXES ON THIS CAR... WE HAVE TO WAIT! REALLY? WAIT? I BOUGHT A BRAND NEW $21,000 CAR...... AN AUTOMATIC CAR! I BEEN TOLD IT HAS TO LEARN HOW I DRIVE... I'VE BEEN TOLD IT NEEDS BROKE IN...IT HAS 5000 MILES ON IT NOW HOW LONG DOES IT TAKE TO BREAK IN? I'M TOLD THAT IT'S AS IF I AM DRIVING A MANUAL AND THIS IS NORMAL.........HELLO!!!!! NOT A MANUAL. I'M TOLD THIS IS JUST HOW THIS TRANSMISSION REACTS... AND ALONG WITH THE SHUTTERING IS THE HESITATION UPON ACCELERATING THAT COULD COST ME MY LIFE ON A BUSY HIGHWAY............... THE REMOTE KEY LOCK HAS CONFUSION ISSUES. IT DOESN'T ALWAYS RECOGNIZE THE SIGNAL AND IT HAS TO BE OPENED OR LOCKED MANUALLY. ALL I WANT IS A FIX AND IF THERE IS NO FIX I WANT TO BE ABLE TO IMPLEMENT THE LEMON LAW ON THIS CAR........ I EXPECTED MORE FROM FORD FOR MY 30 PLUS YEARS OF LOYALTY. AFTER ALL ISN'T THAT WHAT HAS KEPT FORD GOING? ALL OF US LOYAL CUSTOMERS THAT STAYED WITH THEM THRU THE HARD TIMES? MY FAMILY HAS BOUGHT OVER $100,000 IN NEW FORD CARS AND TRUCKS AND PLENTY OF USED ONES AS WELL. I REALLY AM SAD THAT FORD HASN'T STEPPED UP ON THIS ONE AND I AM SO SURE I AM NOT ALONE. LISTEN FORD EXECS..... WE ARE PAYING ATTENTION!!! THANK YOU! *TR

Mileage: 650

I JUST BOUGHT MY BRAND NEW 2012 FORD FOCUS LESS THAN 2 WEEKS AGO. THE FIRST TIME I DROVE IT ON HWY IN SPEEDS EXCESS OF 60MPH, I NOTICED IT WAS VERY DIFFICULT TO KEEP THE CAR DRIVING STRAIGHT WITHOUT CONSTANT ADJUSTMENT TO THE STEERING WHEEL. SINCE IT WAS STORMING THAT NIGHT, I ASSUMED IT WAS THE WIND KNOCKING MY LITTLE CAR AROUND. I WAS VERY WRONG. IT HAPPENED EVERY TIME AFTER THAT...EVEN ON CLEAR, SUNNY DAYS. SEVERAL TIMES I ALMOST SIDE-SWIPED CARS IN OTHER LANES TRYING TO MAINTAIN CONTROL OF MY CAR. THIS IS EXTREMELY UNSAFE AND I'M HOPING A RECALL HAS BEEN MADE ON THE STEERING ISSUE. I'M TAKING THE CAR IN TO THE DEALERSHIP TODAY WITH PRINTOUTS OF NUMEROUS COMPLAINTS FOR THIS EXACT ISSUE. *TR

THE POWER STEERING FAILED AS I MADE A TURN AT LOW SPEED. THE WARNING LIGHTS CAME ON INDICATING A POWER STEERING FAILURE. I WAS ABLE, WITH GREAT DIFFICULTY, TO STEER THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE IS BRAND NEW. *TR

Mileage: 248

IN MY BRAND NEW 2012 FORD FOCUS WHILE DRIVING AT SPEEDS ABOVE 50MPH IT IS INCREDIBLY HARD TO KEEP THE CAR IN IT'S LANE WITHOUT CONSTANT ADJUSTMENT OF THE STEERING WHEEL. IT FEELS LIKE YOU'RE BEING BUFFETED BY STRONG WINDS ON BOTH SIDES OF THE VEHICLE. I'M AFRAID TO DRIVE FASTER THAN 60MPH DUE TO THE FACT THE VEHICLE ACTS LIKE A SNAKE GOING BACK AND FORTH SO MUCH. I'M NOT ALONE IN THIS, THE ONLINE FORD FOCUS COMMUNITY "FOCUSFANATICS.COM" HAS REPORTED MANY CASES OF THIS OCCURRING. THE THREAD OF COMPLAINTS IS HERE HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=261200 THE SOLUTION APPEARS TO BE HAVING THE ENTIRE POWER STEERING RACK REPLACED. I'M WORRIED A PROBLEM SUCH AS THIS COULD CAUSE A SEVERE ACCIDENT IF SOMEONE ISN'T EXPECTING TO FIGHT WITH THEIR STEERING WHEEL. I ALMOST HIT A CAR ADJACENT TO ME BECAUSE OF THIS. IF HE HADN'T BEEN PAYING ATTENTION THINGS COULD HAVE BEEN BAD. I REALIZE YOU ARE VERY BUSY BUT I SINCERELY HOPE YOU TAKE THE TIME TO REVIEW THIS ISSUE AND THE THREAD I POSTED IN ORDER TO PREVENT POSSIBLE INJURY'S OR DEATHS IN THE FUTURE. IT WOULD BE TO THE BENEFIT OF MANY IF FORD WERE TO RECALL AND FIX AFFECTED MODELS. *TR

Mileage: 700

WILE DRIVING AT 60 MPH THE STEERING WENT TO MANUAL, WARNING DISPLAY READ "STEERING MALFUNCTION STOP SAFELY" CONTACT AUTHORIZED DEALER. THIS HAS ONLY HAPPEN ONCE AND STILL NOT SURE WHAT FIXES IT. STILL AT DEALER. *TR

Mileage: 2,985

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE WOULD PULL TO THE RIGHT AND SHE WOULD HAVE TO USE EXCESSIVE FORCE TO CONTINUE STEERING STRAIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS INTENDED, AND THERE WAS NO REMEDY AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75.

Mileage: 75