2012 FORD FOCUS Structure Problems
331 complaints about Structure
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Structure Complaints (331)
Back passenger door fails to latch when closed.
The trunk lid is rusting/deteriorating along the rim that meets the back bumper. I just dropped it off my red Ford Focus to Scott's Auto Fixit in Webster, NY for repair. I couldn't afford the new truck lid that the dealership service department offered at the Ford Dealership in Webster. The trunk lid was inspected by my auto insurance representative in 2019 (I have photos from 2019 and today {2024}). The lid is deteriorating with pieces of the lid falling into the trunk. I'm concerned of the possible risk of the trunk deteriorating to the point that other safety components would be affected - light, latch, lock (security). I've also notice that several Ford Focus automobiles are experiencing the same issue; the trunk lids are visibly rusting/deteriorating. The rust has discolored the paint on the rear bumper; that also needs to be addressed. frustrated!
The contact owns a 2012 Ford Focus. The contact stated following repair work on the transmission, the contact was advised by the dealer to pick up the vehicle. The dealer informed the contact that the vehicle was not test driven because of extreme rust to the sub frame, and that the vehicle was unsafe to drive. The contact determined that the cost of replacing the sub frame would exceed the value of the vehicle. The vehicle was not repaired. The contact researched online and related the failure to several reported instances of severe corrosion for several years, makes, and models of the vehicle. The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.
Mileage: 123,000
After completing door latch recall there is still an alert the the hatchback is open. And doesn't shut off. The dealer states that I have to pay for replacement since the recall shows complete. Except the instructions did not show anything in regards to this component , in regards to the fuel system, the dealer said I would have to pay for test to determine if the PCM would fix the engine ight after I took in for recall.
The rear driver side door latch will not latch and stay closed. The door swung open while I was driving. it has not been reproduced. it has not been inspected. I believe something is wrong with the door latch, but I do not use this door very much.
The vehicle was being towed by a Class A RV using a manufacturer approved towing system. All connections and safety measures were properly installed and tested just prior to incident. Vehicle has been towed using the same equipment for several years with no incident. The attachment from the frame to the front-end assembly completely separated and the vehicle body went into oncoming traffic. The vehicle in oncoming lane was struck and one individual injured. Upon visual examination, the frame component appears to have failed on both sides at the front-end. The bolts are still in-tack, tight and uncompromised. This is a frame component failure.
The vehicle was being towed by a Class A RV using a manufacturer approved towing system. All connections and safety measures were properly installed and tested just prior to incident. Vehicle has been towed using the same equipment for several years with no incident. The attachment from the frame to the front-end assembly completely separated and the vehicle body went into oncoming traffic. The vehicle in oncoming lane was struck and one individual injured. Upon visual examination, the frame component appears to have failed on both sides at the front-end. The bolts are still in-tack, tight and uncompromised. This is a frame component failure.
There is a warning light showing a code 1450, unable to create fuel vacuum, that at first was thought to be an issue with a current recall for the car that was fixed. But after a routine oil change a fuel leak was found. I was told by the mechanic that it appears to be a fuel tank deformation similar to the 19S22 recall. My Ford focus was not apart of that recall and I was told by Ford to contact you to potentially have my car added. The leak is subnational enough that it could cause an engine fire.
I bought this car in February of this year, and the problems were present at purchase, I have brought it in and had them looked at but unable to determine what was wrong. The car sometimes stalls out whenever parked, or idling. Every time i put gas in, then start it, the vehicle will start then immediately stall. I have to start it and push the gas to keep it from stalling and quickly put into drive and his the gas to get it from stalling when i try to drive away. While starting the car the RPMS go very high and reves as if someone was pushing the gas. The hood display on the dash always says the Hood is open. This has been present since start.
I have taken my car into to Carson City, NV Ford dealer many times. They say they fixed something else and do not have the time to fix the door latches that I made the appointment for . The only one that needs to be done is the back door on the driver's side. The rest were done the first time I took it in. I'm on a six plus month waiting list again to have the latch replaced with the right one! This has gone on way to many years. What happens if the door open and then closes on a kid/person in the back seat? Safety recall notice 20S30 / NHTSA 20V-331
PCM/ECM SOFTWARE INADEQUATE TO DETECT A STUCK OPEN CANISTER PURGE VALVE(CPV) YES IT IS AVAILABLE FOR INSPECTION UPON REQUEST. AFTER RECALL SERVICE WAS PERFORMED THE 2012 FORD FOCUS SE SLIPPED OUT OF GEAR.THE CAR STALLED.THE VEHICLE STOPPED COMPLETELY WHILE DRIVING IN TRAFFIC. THE VEHICHLE SHOOT HAD NO POWER.THE MESSAGE CENTER DISPLAY SAID ENGINE MALFUNCTION,TRANSMISSION FAILURE AND STARTING SYSTEM FAILURE. THE VEHICLE WAS TAKEN BACK IMMEDIATELY TO THE FORD CERTIFIED SHOP.THE VEHICLE DID NOT HAVE ANY PROBLEMS UNTIL RECALL SERVICE WAS PERFORMED. YES THE VEHICLE WAS INSPECTED AGAIN .THERE WERENT ANY WARNING LAMPS OR MESSAGES OR ANY MECHANICAL OR ELECTRICAL OR SOFTWARE PROBLEMS .THE SYMPTOMS DID NOT BEGIN UNTIL AFTER RECALL SERVICE WAS PERFORMED BY A FORD CERTIFIED REPAIR FACILITY.FORD STATED IF THE VEHICLE EXHIBITED ANY ISSUES AFTER SERVICE WAS PERFORMED TO TAKE THE VEHICLE BACK NTO WERE RECALL SERVICE WAS PERFORMED AND THE CAR WILL BE FIXED FREE OF CHARGE.THIS DID NOT HAPPEN THE CAR HAS 55 THOUSAND MILES ON IT .IT HAS SAT IN MY DRIVEWAY SINCE SEPTEMBER OF 2019. THE DOOR LATCHES COULD COME OPEN ON THEIR OWN.I WAS TOLD THAT RECALL SERVICE WAS PERFORMED ON MY 2012 FORD FOCUS SE BY THE FORD CERTIFIED MECHANIC FACILITY MIKE WHITE FORD OF CD'A IDAHO.IN FACT THEY NEVER PERFORMED THE BREPAIRS OR EVEN LOOKED AT THE DOORS.AFTER REPAIR WORK WAS SUPPOSEDLY DONE I RECEIVED A LETTER STATING THAT SERVICE WAS NOT DONE AND TO TAKE MY CAR BACK TO THE SAME PLACE THAT DESTROYED MY CAR IN THE FIRST PLACE .FORD MOTOR COMPANY REFUSES TO DO AS THEIR RECALL LETTER STATED.FORD MOTOR COMPANY DENIES ANY FAULT CONCERNING MY 20123 FORD FOCUS .ITS BEEN ALMOST THREE YEARS OF ME TRYING TO GET MY CAR REPAIRED.THE FORD MOTOR COMPANY ABSOLUTELY KNEW THE 2012 FORD FOCUS HAD MAJOR ISSUES .THEY CHOSE TO SELL THE CAR TO THE CONSUMERS ANY WAY.
FORD RECALL 20530, NHTSA RECALL 16V-643. CAR WAS SERVICED UNDER RECALL BUT HAS EXHIBITED ISSUE WITH DOOR OPENING SINCE RECALL SERVICE. WITHIN THE LAST 6 MONTHS THE CAR WILL GIVE A WARNING THAT THE DOOR IS AJAR WHILE DRIVING. THE ISSUE IS INTERMITTENT BUT HAS HAPPENED ON MULTIPLE OCCASIONS. CONTACTED FORD DIRECTLY AND IT WAS STATED THAT THEY WILL NOT REPAIR CAR UNDER THE RECALL. THE "WARRANTY FOR THE RECALL HAS EXPIRED" ALL REPAIRS EVEN THOUGH THEY ARE DIRECTLY RELATED TO THE RECALL WILL HAVE TO BE REPAIRED "OUT OF WARRANY". THIS IS CLEARLY A SAFETY ISSUE. A CAR DOOR SHOULD NOT OPEN WHEN TRAVELING AT 65MPH
Mileage: 70,000
AIR COMPRESSION INSIDE HAS ALWAYS HAD AIR COME INSIDE THE CAR NEVER BEING SEALED. CAR ENGINE OVERHEATS WHEN THEY USE THEIR OWN PRODUCTS. TIRE FAULT, THEY CLAIM THEY COULDN'T SEE IT, BUT IF THEY REALLY DO DIAGNOSTIC TEST AS THEY CHARGE, THEN THEY SHOULD SEE ALL THE CODES THAT COME UP ON FAULTS. FORD KNOWS THEY HAVE HAD ISSUES WITH THE CARS BUT WHEN YOU TAKE CAR IN THEY CLAIM THEY CAN'T SEE IT, CLAIMS TO DO A DIAGNOSTIC TEST, WHICH THEY DON'T. ASK ABOUT THE RESULTS THEY CLAIM THERE IS NO DIAGNOSTIC TEST FOR IT, BUT YET THEY SCAM WITH WARRANTY AND YOURSELF. DOORS LEAK THEY SAY IT'S NORMAL BUT IT BRINGS MOLD INSIDE THE CAR. I START IT UP TO KEEP THE BATTERY GOING AND TO FIND SOMEONE HONEST WHO WON'T CHEAT YOU, CUZ THE DEALERSHIPS ARE SCAMMING FOLKS. SAME THING NUMEROUS TIMES SO I USED THE LAST DATE.
THERE REAR DRIVERS DOOR WON'T SHUT AND I JUST FOUND OUT IT WAS RECALLED.
Mileage: 203,923
I BEGAN TO NOTICE MY VEHICLE HAVING LIGHTING ISSUES, INCLUDING DIMMER INSIDE DOME LIGHTS, FLICKERING LICENSE PLATE LIGHTS, AND IT WAS POINTED OUT TO ME THAT MY BACK UP LIGHTS WEREN'T FUNCTIONAL AT ALL. I WAS PARKED PARALLEL WITH OTHER VEHICLES IN A PARKING LOT. THEN AFTER STARTING MY VEHICLE, I SHIFTED MY AUTOMATIC TRANSMISSION INTO REVERSE GOING ONLY ABOUT 2 MPH WHEN THE VEHICLE BEGAN TO BEEP, ALONG WITH A WARNING THAT MY LUGGAGE COMPARTMENT DOOR WAS OPEN. IN THE SITUATION, THE BEEPING WAS VERY DISTRACTING AND COULD HAVE INCREASED THE RISK OF CRASHING. I IMMEDIATELY RE-PARKED MY VEHICLE SO THAT I COULD INVESTIGATE. I OPENED , THEN FIRMLY CLOSED ALL 4 OF MY DOORS, THEN TIRED TO OPEN THE TRUNK , ONLY TO FIND THAT MY TRUNK WOULDN'T OPEN. THE BEEPING PERSISTED UNTIL I PRESSED THE OK BUTTON ON MY STEERING WHEEL. I WAS ABLE TO DRIVE MY VEHICLE HOME SAFELY, ALTHOUGH THE WARNING REMAINED ON MY DISPLAY THE ENTIRE DRIVE HOME. MY TRUNK WOULDN'T OPEN WHEN PRESSING ON THE TRUNK RELEASE BUTTON ON MY SMART-KEY EITHER. I DROVE THE VEHICLE IN THAT CONDITION FOR APPROXIMATELY 3 MONTHS BEFORE I WAS ABLE TO LOCATED THE SOURCE OF THE PROBLEM. AFTER DOING AMPLE RESEARCH ON OTHER 2012 FORD FOCUS DRIVERS THAT COMPLAINED OF THE SAME SYMPTOMS. SO I ACCESSED MY TRUNK BY FOLDING MY BACK SEATS DOWN, THEN PULLING THE EMERGENCY TRUNK RELEASE LEVER. I THEN LOCATED THE FAULTY WIRES THAT WERE CAUSING ALL OF MY SYMPTOMS. I HAD THE WIRES REPAIRED BY A PROFESSIONAL. THAT SOLUTION WORKED FOR ABOUT 3 MONTHS BEFORE REOCCURRING.
Mileage: 176,000
TOOK MY VEHICLE IN FOR THE RECALL ON THE DOOR LATCHES AND THEY SAID EVERYTHING WAS GOOD AND WHEN L CHECK THE VIN ON THE NHTSA IT STATES THAT RECALL INCOMPLETE. ALSO FORD HAD A RECALL MY FORD FOCUS IN MY 2012 YEAR ABOUT THE EVAP L HAVE HAD CODE P0456 IN RELATION TO P0456 EVAPORATIVE EMISSIONS SYSTEM - SMALL LEAK DETECTED. FORD SUPPOSELY DID A RECALL ON THIS AND SUPPOSELY DID WORK ON MY VEHICLE BEFORE L OWNED IT, NOW IT HAS SAME ISSUE SO L BELIEVE IT WAS NEVER CHANGED OUT? I BELIEVE THAT RECALL WAS BACK IN 2016 OR 2017 OR 2018?
ON 5/26/20, REPLACEMENT DRIVER'S SIDE FRONT DOOR LATCH STOPPED WORKING. THE LATCH WAS REPLACED IN 2017 UNDER THE RECALL. *TR
Mileage: 161,172
VEHICLE TRANSMISSION JERKY - MORE NOTICEABLE A FEW WEEKS AFTER PURCHASE FROM FORD DEALERSHIP VA BEACH FORD APRIL/MAY 2016. DEALER SAID IT HAD TO LEARN DRIVING STYLE, THEY ALSO UPDATED SOME SOFTWARE IN 2016 - PROVIDED NO DOCUMENTATION FOR UPDATE - AFTER UPDATE CAR SEEMED QUIETER. ALMOST 1.5YEARS LATER THE VEHICLE CUT OFF ON A BACK ROAD WITH MY HUSBAND AND 5 YEAR OLD DAUGHTER WHILST IN MOTION. TOOK IT TO A FORD DEALER OVERSEAS WHERE WE ARE STATIONED. IN OCTOBER 2017 THEY SWITCHED THE TCM BOX, CAR WORKED WAY BETTER. AS OF JANUARY 2020, THE SHUDDER/JERKING HAS RETURNED AND WE ALSO NOW HAVE DOOR LOCK ACTUATOR FAILURE, WE HAD ONE BEFORE WE FOUND OUT IT WAS A WARRANTY REPAIR ISSUE AND HAD A LOCAL MECHANIC REPAIR ONE OF THE REAR ONES. WAS DRIVING AND FOR SOME REASON THE DRIVER'S SIDE LOCK WOULD NOT HOLD TO CAR FRAME. DEALER HAD TO ORDER THE LOCKS TO REPLACE ON TWO FRONT DOOR POSITIONS. NOT SURE WHY THEY ARE NOT REPLACING ALL THE LOCKS. WE HAVE ALSO TOLD FORD USA, FORD USA EUROPE REPRESENTATIVE AND FORD ITALY ABOUT THE SHUDDERING RETURNING AND THEY ALL SENT US BACK TO ONE OF THE OTHER PARTIES. I BELIEVE THEY DON'T CARE ANYMORE SINCE THEY ARE IN THE HOLE. WHEN WE ASKED FORD USA FOR ASSISTANCE TOLD US THAT MILITARY AUTOSOURCE WOULD ASSIST IN ALL SERVICE RELATED ISSUES. EVEN MILITARY AUTOSOURCE HAS BACKED OUT OF TRYING TO LIFT A FINGER TO ASSIST SINCE THIS TRANSMISSION ISSUE IS BIGGER THAN THEM. LOOKS LIKE THEY HAVE ESSENTIALLY BEGAN TO CUT TIES WITH ANY CAR CUSTOMER OWNERS IN THE USA MARKET.
Mileage: 70,000
DOOR LATCHES HAVE FAILED AFTER BEING INSTALLED DO TO RECALL TWICE IN A LITTLE OVER 2 YEARS 3 DOORS IN TOTAL HAVE FAIL TWO RECENTLY FORD IS REFUSING TO FIX SOMEBODY GOING TO GET KILLED BECAUSE OF THIS ISSUE I AM A HEAVY COLLISON TECT WITH CLOSE TO 59 YEARS EXPERIANCE THEY DONE NOTHING TO RESOLVE THIS ISSUE
Mileage: 112,000
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING BETWEEN 45 AND 50 MPH, THE FRONT PASSENGER LEANED AGAINST THE INTERIOR PASSENGER SIDE DOOR AND IT OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT PASSENGER SIDE DOOR LOCK FAILED. THE CONTACT DROVE THE VEHICLE HOME USING A CARGO STRAP TO KEEP THE DOOR CLOSED. THE CONTACT CALLED KRAUSE FAMILY FORD OF WOODSTOCK (195 WOODSTOCK PKWY, WOODSTOCK, GA 30188, (877) 808-3640) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Mileage: 112,000
SPRING CLIP BROKE POST RECALL REPLACEMENT 2012 FORD FOCUS REAR DRIVER DOOR. CAR WAS STATIONARY WHEN FIRST NOTICED ISSUE. DOOR WILL NOT LATCH CLOSED NOR ALLOW OTHER CAR DOORS TO BE LOCKED. POSES SAFETY RISK TO CHILDREN IN BACK SEAT AND PROTECTION RISK TO CAR THEFT.
Mileage: 73,000
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE VEHICLE STALLED IN THE MIDDLE OF THE HIGHWAY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED, THE VEHICLE DROVE NORMALLY. ON ANOTHER OCCASION, WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO ROGEL FORD (LOCATED AT 26167 MS-27, CRYSTAL SPRINGS, MS 39059, (601) 892-3673) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. FURTHERMORE, THE FRONT DRIVER SIDE DOOR FAILED TO CLOSE. THE VEHICLE WAS TAKEN BACK TO ROGEL FORD WHERE THE DOOR WAS REPAIRED, BUT NOT DIAGNOSED. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY ALSO REPROGRAMMED THE POWER TRAIN MODULE. THE CONTACT STATED THAT THE FUEL GAUGE WOULD SHOW FULL WHEN IT WAS SUPPOSED TO BE AT HALF A TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT ROGEL FORD REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.
Mileage: 159,000
DRIVER'S SIDE REAR DOOR FAILED TO LATCH. TOOK VEH TO DEALER. THEY ADVISED REAR DOOR LATCH FAILURE REMOVED DOOR PANEL AND REPLACED DOOR LATCH. I ASKED IF THIS WAS A RECALL AND WAS TOLD NO I WOULD HAVE TO PAY FOR IT, THAT THIS VEHICLE WAS NOT ON THE RECALL ISSUED BY NHTSA 16V643000 2012-1015 FORD FOCUS. IF THIS IS CORRECT MAYBE YOU NEED TO EXTEND THE RECALL. SEE ATTACHMENT WITH BILL FOR REPAIRS.
Mileage: 122,358
TAKATA RECALL MY DRIVER SIDE DOOR WANT SHUT AND I SEE IT HAS A RECALL ON MY ENGINE ALSO. I WAS DRIVING AND MY DOOR JUST FLEW OPEN I TRIED SHUTTING IT SEVERAL TIMES IT WOULDN'T BUDGE. MY RADIO ALSO DON'T WORK ETHER I DON'T KNOW IF THAT'S PART OF IT. *TR
TAKE A RECALL WHEN I WAS DRIVING DOWN THE ROAD MY DOOR JUST FLUNG OPEN AND I HAVE TO HOLD IT SHUT IT WAS IN MOTION
Mileage: 7,000
TODAY'S DATE I HAVE CALLED FORD MOTOR COMPANY AND SPOKE WITH MISS.CHRIS ID#2191199 AROUND 10:53 AM PST.WITH THE GIVEN RECENT OPENED NUMBER WAS # CAS16420379 TO STATE THE SAID PROBLEMS AND TO SE HOW WE COULD POSSIBLY SOLVED THE SAID CONCERNS WE HAVE.I HAVE TOLD, I HAVE BEEN DENIED OR REFUSED TO HAVE MY VEHICLE TO BE RE-SERVICED OVER AGAIN FOR THE REOCCURRING PREVIOUSLY FIXED AND SERVICED MECHANICAL OR ELECTRONIC PCM RELATED SOFTWARE OR THE HARDWARE FAILURES TODAY'S MORNING AND I WAS TOLD BY ONE OF THEIR SERVICE ADVISOR NAMED AS FRANK THIS VEHICLE CAN NOT BE SERVICED ANY LONGER.BECAUSE,THIS VEHICLE RECORD'S SHOWING THAT THE VEHICLE IT IS BRANDED AND/OR SALVAGED AND THAT IT WILL VOID ANY KIND OF MECHANICAL WARRANTIES AND WHEN I SAID THIS VEHICLE PREVIOUSLY WAS SERVICED UNDER THE SAME CONDITION AND RECORDS AND WHY CAN NOT BE RE-SERVICED OVER AGAIN FOR SAID PREVIOUSLY FIXED AT YOUR DEALERSHIPS SERVICE DEPARTMENT ? WHEN I ASKED WHAT HAS BEEN CHANGED FROM BEFORE AND UNTIL NOW ? HE DID NOT GIVE ME A SUFFICIENT ANSWER FOR MY SATISFACTIONS. THE TRANSMISSION WAS OPERATING IN-PROPERLY AND TOOK THE VEHICLE TO THE AUTHORIZED LOCAL FORD DEALERSHIP IN THE CITY OF COSTA MESA,CA-92627.CHECKED IT IN TO THE SERVICE AREA AND REGISTERED IT WITH SERVICE ADVISOR#7217 TO MR.NED SHORTSLEEVE'S CARES FOR THE SAID PROBLEMS. AND THAT WE CLAIMED THE SAID ISSUES WE WERE EXPERIENCING.1-THE CHECK ENGINE LIGHT COMES ON AND STAYS SOLID ON AND WHEN THAT HAPPENED THE TRANSMISSION WON'T OPERATE PROPERLY 2-THEN THEY HAVE PLACED THE TCM THE SIDE DOOR LATCH IT MAY BREAK PER THE MANUFACTURER'S SAFETY RECALL AND WAS ASKED THE DEALER TO REPLACE THE SAID DOOR COMPONENT AND WE WERE TOLD THE PART IT IS NOT AVAILABLE AND NEEDS TO BE ORDERED SO CAN BE REPLACED. WE WILL BE CALLED WHEN THE PART IS ARRIVED BUT,WE NEVER BEEN CALLED.
Mileage: 28
TAKATA RECALL, FIRST OFF IS THE DRIVER DOOR COMES UNLOCKED WHILE DRIVING, ALSO HAD A DOOR LOCK AND WASN'T ABLE TO CLOSE. MY 2012 FOCUS FEELS LIKE IT'S GOT NO POWER ALOT OF TIMES OR WILL START TO SPUDDER FROM EVERY STOP. DOES SAME WHEN REVERSING OUT OF A DRIVE WAY. SOMETIMES IT SEEMS LIKE IT WANTS TO STALL, I HAVE THE AUTOMATIC. IT REVS AT REALLY HIGH RPMS LIKE IT NEEDS TO SHIFT BUT DOESN'T. PROBABLY HAVE MORE ISSUES THE LONGER I KEEP IT, I BELIEVE THE HUFFINES DEALERSHIP, THE COMPANY THAT FINANCED AND FORD KNEW THESE THINGS COULD AND DID HAPPEN TO THE CAR I WAS SOLD. SINGLE FATHER WITH A 4 YEAR OLD SON JUST TRYING TO GET THIS FIXED NOTHING ABOUT THIS IS SAFE.
Mileage: 88,000
RECALL # 16S30 SIDE DOOR LATCH REPLACEMENT REMEDY WAS NEVER PERFORMED ON VEHICLE IN 2016. I JUST PURCHASED CAR ON OCTOBER 27, 2018 AND THERE IS A PROBLEM WITH THE DOOR CLOSING WHICH LEADS ME TO BELIEVE IT IS BECAUSE THE REMEDY WAS NEVER PERFORMED. THE VEHICLE WAS AT THE DEALERSHIP WHEN I DISCOVERED A PROBLEM WITH THE DOOR.
Mileage: 154,465
I WAS DRIVING AND MY REAR LEFT DOOR FLEW OPEN WHEN MAKING A RIGHT TURN OUT OF A PARKING LOT, NOW I SHUT MY RIGHT FRONT DOOR AND IT WON'T LATCH. I'VE NEVER RECEIVED A NOTIFICATION ABOUT A RECALL. THIS SHOULD BE FIXED BEFORE A CHILD FLIES OUT OF A CAR. MY CAR ONLY HAS 55K MILES ON IT. THIS IS PRETTY SAD.
ALL OF A SUDDEN MY DRIVERS DOOR CLOSES, BUT WILL NOT LATCH SHUT AND THIS IS A HUGE SAFETY ISSUE. WORKED YESTERDAY AND TODAY WHEN I WENT TO LEAVE DOOR OPENED AND INTERIOR LIGHTS CAME ON WITH A DASH WARNING THAT DRIVERS DOOR IS OPEN. THIS HAPPENED IN MY DRIVEWAY.
Mileage: 53,000
DOOR WILL NOT CLOSE AND LATCH. THEREFORE IT WILL FLY OPEN WHEN DRIVING IF IT IS NOT TIED TO SOMETHING ELSE IN THE CAR. THIS HAPPENED SPONTANEOUSLY WITH AN ACCIDENT, BUT DURING REGULAR USE.
Mileage: 69,253
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR LATCH WAS INOPERABLE. GRIECO FORD OF FORT LAUDERDALE (1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304, (954) 390-6400) INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *BF CONSUMER STATED MY ISSUE IS RELATED TO RECALL 16S30-SIDE DOOR LATCH REPLACEMENT. MY CAR'S VIN ISN'T LISTED AS ONE OF THE AFFECTED UNITS, DESPITE THE FACT THAT MY CAR HAS EXPERIENCED THE VERY ISSUE RELATED TO THIS RECALL! CONSUMER ALREADY HAD TO REPAIR THREE DOORS AND WAS NOT ABLE TO DRIVE CAR DUE THE DRIVER'S SIDE FRONT DOOR NOT ABLE TO LATCH SHUT.*JB THE MANUFACTURER DECLINED TO ASSIST WITH REPAIRS.*JS
Mileage: 75,000
I HAD THE DOOR ACTUATORS/LATCHES REPLACED IN MAY OF 2017. THE LEFT REAR DOOR ACTUATOR REPLACED UNDER THE RECALL FAILED AGAIN AND THE DOOR DOES NOT LATCH CLOSED. I SPOKE WITH THE DEALERSHIP THAT REPLACED THE ACTUATORS UNDER THE RECALL AND WAS TOLD THAT THEY WILL ONLY WARRANTY THE ACTUATORS FOR 12 MONTHS FROM THE INSTALLATION DATE. I CALLED FORD CUSTOMER CARE AND WAS TOLD THAT THEY WOULD NOT REPLACE THE ACTUATORS UNDER THE RECALL AND THAT I WOULD BE RESPONSIBLE FOR THE COST OF THE REPAIR. EITHER THE PART DID NOT GET REPLACED AS THE DEALERSHIP SAYS IT DID, OR THE RECALLED PARTS ARE FAILING IN THE SAME WAY THAT THE OEM PARTS ARE FAILING.
Mileage: 101,410
THE DRIVERS SIDE PASSENGER DOOR WILL NOT LOCK OR CLOSE. IT WILL FLY OPEN WHEN THE VEHICLE IS IN MOTION. MY DAUGHTER WAS IN THE BACKSEAT BUCKLED UP WHEN THE DOOR WHICH WAS LOCKED, FLEW OPEN ON THE HIGHWAY AS I WENT AROUND A TURN. I HAVE TO KEEP IT STRAPPED SHUT WITH A ROPE SO IT DOESN'T FLY OPEN AND HURT SOMEONE, AND I CAN'T HAVE MY DAUGHTER IN THE CAR BECAUSE IT IS UNSAFE. EVEN IF I HAD IT IN A DIFFERENT SEAT WHO KNOWS IF THE OTHER DOORS WILL GO TOO. IT DOES NOT CLOSE OR LOCK AT ALL, EVEN WHEN NOT TURNING THE DOOR JUST HANGS OPEN. I SAW THERE WAS A RECALL BUT WHEN I ENTERED MY VIN NUMBER IT SAYS IT'S NOT A PART OF THE RECALL.
Mileage: 60,000
DOOR LATCH DID NOT CATCH AS WE WERE GOING HOME FROM DINNER ON SUNDAY 4-22-18 WITH MY SISTER SITTING IN THE BACK SEAT BEHIND THE DRIVER. WE LUCKILY WERE IN THE PARKING LOT OF THE RESTAURANT WHEN MY HUSBAND SAW IT WAS NOT CLOSING AS IT SHOULD. IN ORDER TO DRIVE IT HOME SAFELY WE HAD TO USE THE SEAT BELT TO HOLD THE DOOR AS CLOSED AS POSSIBLE WITH MY SISTER ALSO HOLDING IT AS WE HAD MANY MILES TO DRIVE TO OUR HOME. THIS WAS A PART THAT FORD REPLACED IN 2017 DUE TO A RECALL. WAS THIS PART DEFECTIVE TOO. IT WOULD SEEM TO ME IT SHOULD LAST MORE THAN 13 MONTHS. FORD WILL NOT DO ANYTHING TO HELP WITH THE COST TO CORRECT WHICH IS EXCESSIVE.
Mileage: 69,000
CLOSED DRIVER DOOR IN A PARKING LOT. RETURNED TO CAR TO FIND DOOR PARTIALLY OPEN. ATTEMPTED MANY TIMES TO CLOSE DOOR. DOOR WOULD NOT LATCH. HAD TO MANUALLY HOLD DOOR CLOSED TO DRIVE HOME. DOOR REMAINS UNABLE TO LATCH.
Mileage: 122,000
CAR TAKEN TO DEALERSHIP FOR RECALL 16S30 TO REPLACE 4 DOOR LATCHES PER NHTSA WEBSITE. WHEN CAR RETURNED TO CUSTOMER ONLY STATED 1 LATCH REPLACED.
Mileage: 40,229
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR OPENED WHILE DRIVING 65 MPH AND WOULD NOT SHUT. THE PASSENGER DOOR WARNING INDICATOR ILLUMINATED. THE CONTACT WRAPPED THE SEAT BELT AROUND THE DOOR TO KEEP IT SHUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 46,697.
Mileage: 46,697
I RECEIVED A NOTICE OF RECALL FROM FORD IN OCTOBER 2016 (RE: DOOR LATCH). I ATTEMPTED TO GET MY SCHEDULED FOR REPAIRS AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS, BUT WHEN THEY HAVE PARTS THEY WOULD CONTACT ME. I TOOK MY VEHICLE IN FOR SCHEDULED MAINTENANCE (AND SOME OTHER ISSUES) FEB/MARCH. 2017 AND ASKED THAT THEY REPAIR MY VEHICLE FOR THIS SAME RECALL. AGAIN, TOLD THEY DID NOT HAVE PARTS, BUT WOULD LET US KNOW WHEN THEY DID. I MADE AN APPOINTMENT WITH THE DEALERSHIP (AGAIN) FOR AUGUST 2017 TO HAVE VEHICLE LOOKED AT FOR WARRANTY WORK AND HAVE THE RECALL FIXED. WHEN I PICKED UP THE VEHICLE I WAS TOLD THEY STILL DID NOT HAVE PARTS, BUT SHOULD HAVE THEM NEXT WEEK (CURRENT WEEK) AND WILL CALL WHEN THEY COME IN AND I CAN GET IT FIXED. I HAVE RECEIVED AT LEAST 2 LETTERS FROM FORD STATING I NEED TO GET THIS RECALL FIXED; BUT, THE DEALERSHIP (SAME ONE EACH TIME) DOES NOT CALL WHEN PART COMES IN AND HAS FAILED TO REPAIR MY VEHICLE AFTER MULTIPLE ATTEMPTS. DEALERSHIP: MARSHALL FORD IN OFALLON, MO 63366.
Mileage: 53,000
LEFT REAR DOOR WILL NOT CLOSE AND LATCH. I CAN PULL DOOR OPEN WITHOUT PULLING HANDLE. I ALSO GET WARNING FOR DRIVER SIDE REAR DOOR AJAR. I NOTICED IT AJAR WHEN I WALKED BY IT AND TRIED TO CLOSE IT. IT WOULD NOT LATCH AND STAY CLOSED.
Mileage: 47,604
WENT TO RUN SOME ERRANDS AND WHEN I GOT BACK IN MY VEHICLE"PASSENGER REAR DOOR" ALARM KEPT BEEPING. DOOR DOES NOT STAY CLOSED.
Mileage: 69,999
I WENT TO GET MY OIL CHANGED SOMEPLACE OTHER THAN MY FORD DEALERSHIP AND SINCE, THE CAR HAS BEEN RUNNING ODDLY. MOSTLY ISSUES WITH ACCELERATING AFTER SITTING AT A RED LIGHT ON ROADS WHERE THE SPEED IS ANYWHERE FROM 35 TO 45 MPH. IT DOESN'T HAPPEN ALL THE TIME, BUT I NOTICED IT ABOUT A WEEK AFTER THE OIL CHANGE. THE OTHER ISSUE, THAT IS MORE CAUSE FOR ALARM, IS THAT THE DOORS WILL NOT CLOSE COMPLETELY. FIRST IT WAS THE PASSENGER FRONT DOOR, THEN THE PASSENGER REAR DOOR AND FINALLY THE DRIVER REAR DOOR. ALL WHILE STATIONARY, THANK GOODNESS. SINCE THEN, ALL BUT THE DRIVER'S SIDE FRONT DOOR HAVE BEEN SECURED WITH BUNGEE CORDS FOR THE LAST FEW WEEKS, BECAUSE I DID NOT HAVE THE FUNDS TO REPLACE THE DOOR LATCHES. ONE OF WHICH HAD BEEN REPLACED ONLY LAST YEAR AND COST ME NEARLY $500 BECAUSE THE PART HADN'T BEEN ON RECALL! I THEN FOUND OUT TODAY THAT THERE IS A RECALL ON SAID PARTS THAT BEGAN IN JANUARY 2017 BUT I HAVE YET TO BE NOTIFIED BY MY DEALERSHIP! I ONLY NOTICED BECAUSE I WANTED TO SEE -IF- THERE HAD BEEN A RECALL DUE TO HEARING ABOUT A FEW OTHER PEOPLE HAVING THIS SAME TYPE OF ISSUE. SEE PHOTOS OF BUNGEE CORDED DOORS. THIS IS EXTREMELY DANGEROUS AND THOSE WHO OWN THIS SAME MODEL OF CAR SHOULD BE NOTIFIED IMMEDIATELY OF A RECALL, NOT WHEN PARTS ARE AVAILABLE. I WOULD NEVER HAVE KNOWN HAD I NOT THOUGHT OF DOING MY OWN RESEARCH. I MAY NEVER HAD KNOWN IF I WAS WAITING ON MY DEALERSHIP TO NOTIFY ME... I MAY HAVE BEEN SERIOUSLY INJURED OR WORSE IF I HAD WAITED ON THEM.
FORD IS A MANUFACTURER THAT NEEDS TO BE UNDER A MICROSCOPE. THIS IS THE SECOND FOR VEHICLE I OWN THAT OPENS A DOOR ON US WHILE DRIVING.
Mileage: 69,395
HAVING ISSUES WITH CAR BEING REPAIRED. DOOR HANDLE LATCH IS BROKEN AND I AM CURRENTLY USING WIRE TO ASSURE IT STAYS CLOSED. EXPERIENCING THIS FOR 5+ MONTHS NOW. SERVICE STATION WOULD NOT FIX FOR FREE AT FIRST BECAUSE AN "OFFICIAL" RECALL WAS NOT ISSUES, EVEN THOUGH THIS WAS AN EXTREMELY COMMON ISSUE WITH THIS CARS YEAR, ONE THAT I WAS UNAWARE OF. ONCE I RECEIVED THE RECALL NOTICE THEY CANCELED MY INITIAL APPOINTMENT DUE TO BACKUP. THEY RESCHEDULED MY APPOINTMENT FOR JULY OF THIS YEAR. EXTREMELY DANGEROUS SCENARIO AND THE MANUFACTURER IS UNWILLING TO EXPEDITE MY SERVICES. IS THERE ANY COURSE OF ACTION TO TAKE?
THERE IS A CURRENT RECALL FOR MY DOOR LATCH. MY DOOR HAS NOW STOPPED LATCHING. I CALLED THE DEALER WHEN I RECEIVED MY RECALL NOTICE AND WAS TOLD THERE WERE NO PARTS AVAILABLE AND THAT I WOULD RECEIVE A CALL WHEN THE PARTS WERE AVAILABLE. THIS WAS 4 MONTHS AGO. NOW THAT MY DOOR WILL NOT LATCH I AM TOLD THAT I CAN BRING IT IN, BUT THEY DO NOT HAVE PARTS, CANNOT GUARANTEE A LOANER, AND THAT I HAVE TO SIGN A WAIVER STATING I WILL PAY $180 FOR AN INSPECTION IF IT IS NOT PART OF THE RECALL. I AM VERY DISAPPOINTED AND UNWILLING TO POSSIBLY PAY FOR THEM TO INSPECT MY VEHICLE. I ALSO HAVE AN ISSUE WITH MY TRANSMISSION WHILE DRIVING. ONCE MY CAR STILL SHOWED IN DRIVE, BUT WAS IN NEUTRAL WHILE I WAS DRIVING AT 40 MPH WITH CARS BEHIND ME. I HAD TO PULL TO THE SIDE OF THE ROAD AND PLACE THE CAR IN PARK AND BACK INTO DRIVE. I HAVE HAD 2 SIMILAR INCIDENTS SINCE THEN, THOUGH THE CAR STILL WORKED, BUT FELT LIKE I WAS GRINDING MY GEARS. ALL WERE ON CITY STREETS, LUCKILY NOT THE HIGHWAY.
Mileage: 38,000
MY SON GOT INTO AN ACCIDENT WITH HIS 2012 FORD FOCUS HATCHBACK AND HIS AIRBAGS DID NOT DEPLOY NONE WHATSOEVER HE ENDED UP WITH BRUISE SHOULDERS HIS FRIEND WITH A SCRAPED KNEE HIS CAR A TOTAL LOSS BUT NONE OF HIS AIRBAGS DEPLOYED.
Mileage: 80,000
I RECEIVED NOTIFICATION OF A RECALL ON DOOR LATCHES THAT NEED TO BE REPLACED. IT ALSO STATED THAT A REIMBURSMENT FOR A REPLACEMENT IS ALSO INCLUDED AND WILL TAKE 60 DAYS TO PROCESS. ONCE I RECEIVED MY LETTER I SENT IN THE PAPERWORK FOR REIMBURSMENT OF A LEFT REAR DOOR LATCH ASSEMBLY ALONG WITH THE ORIGINAL RECEIPT. I HAVE YET TO RECEIVE MY CHECK FOR THE WORK DONE. IT IS NOW 30 DAYS OVER THE DATE THAT THE DOCUMENTS WERE MAILED IN ON OCTOBER 20TH, 2016. [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mileage: 130,000
I PURCHASED MY 2012 FORD FOCUS IN JULY OF 2016 WITH 29,000 MILES ON IT AND I WAS AWARE OF THE TRANSMISSION PROBLEMS WHEN PURCHASED. HOWEVER WAS NOT NOTIFY ABOUT MY DOOR LATCHES UNABLE TO CLOSE. APPARENTLY OCTOBER 3, 2016 FORD DECIDED TO SEND OUT A RECALL LETTER CLAIMING THAT MY DOORS WON'T CLOSE WHILE DRIVING OR JUST WON'T CLOSE. ASKED ME TO TAKE MY CAR TO THE NEAREST DEALERSHIP TO GET MY CAR REPAIRED. MY BACK DRIVER DOOR JUST STOPPED CLOSING COMPLETELY, I DAMAGED MY SIDE OF THE DOOR FROM STOPPING THE DOOR FROM COMING OPEN. MY NEAREST DEALERSHIP TOLD ME THAT PARTS WEREN'T AVAILABLE FOR MY CAR AND THAT I'LL HAVE TO WAIT UNTIL NEXT YEAR TO GET MY CAR FIXED. I BEGGED THEM TO DO AT LEAST SOMETHING TO KEEP MY CAR DOORS CLOSE AND THEY TIED MY SEATBELT TO MY BACK CAR DOOR TO PREVENT THE DOOR FROM OPENING. HOWEVER MY FRONT PASSENGER DOOR STILL OPENED AND STAYED OPEN RANDOMLY WHICH CAUSE A FEW OF MY FRIENDS TO FALL OUT OF IT! MY CAR WAS LIKE THAT FOR ABOUT THREE MONTHS. THEN THEY FINALLY "FIXED" IT BY PUTTING REPLACEMENT PARTS ON IT UNTIL THE ACTUAL PARTS BECOME AVAILABLE SOMETIME THIS YEAR. MY FRONT PASSENGER DOOR IS EVEN WORST THAN BEFORE. USUALLY IT TAKES ME SLAMMING THE DOOR THREE TIMES BEFORE IT CLOSED, BUT NOW IT TAKES MORE THAN THREE TIMES AND I HAVE TO SLAM HARDER!!! I'VE HAD ENOUGH OF DEALING WITH THIS CAR, I THINK IT SHOULDN'T BE DOING THAT WHEN IT WAS ALMOST NEW!!!! ALSO THEY STILL WON'T DO ANYTHING WITH THE TRANSMISSION BECAUSE OF THE "PARTS" WHICH I THINK THERE'S NOT GOING TO BE ANY PARTS. I DON'T EVEN KNOW WHAT I PURCHASED, IF MY TRANSMISSION DOESN'T WORK OR MY DOORS DON'T CLOSE HOW CAN ANYONE CONSIDERING THIS A CAR?!?! WHAT DID I BUY?!?! THIS IS OUTRAGEOUS!!! I DON'T KNOW IF ONE DAY IF MY FRONT DRIVING DOOR WILL COME OPEN AND I'LL BE FLYING OUT SOMEWHERE DEAD ON THE HIGHWAY. I JUST DON'T FEEL SAFE AND I WISH SOMEONE WOULD DO SOMETHING ABOUT THIS! *TR
MY LAST REPORT WAS ON THE AFFECTS OF THE TCM FAILURE AND THE COMPUTER FAILURES OF THE ENGINE, WIPERS AND NOT BEING ABLE TO START THE CAR. AS I CONTINUED TO OBSERVE THE CONTINUED ISSUES OF THE FORD FOCUS, I NOW HAVE A PROBLEMS WITH THE DOORS. THE DOORS ARE NOT UNLOCKING. SOME WILL UNLOCK AND SOME WILL REMAIN LOCK. AT THIS POINT WITH THE MILEAGE AT 73400 THE PROBLEMS WITH THE FORD FOCUS IS NOT GOING AWAY. I STILL OWE MONEY ON THE VEHICLE AND I CAN'T DRIVE IT ANY MORE BECAUSE OF THE SAFETY ISSUES IT HAS. 1. TCM 2. SHUTTING DOWN WITHOUT NOTICE 3. JERKING BACK WHEN INITIATING PARK 4. WIPERS GOING ON WITHOUT NOTICE 5. ENGINE SHUTTING DOWN WHEN IN DRIVE
Mileage: 73,412
FORD RECALL#16S30 - ITS A SAFETY RECALL ON MY CAR FOR DOOR LATCH REPLACEMENT. ITS BEEN A FEW MONTHS THE RECALL WAS ISSUED BUT UPON CHECKING WITH FORD, I AM HEARING THAT THERE ARE NO PARTS AVAILABLE AND IT WON'T BE AVAILABLE TILL MID OF YEAR 2017. SINCE ITS A SERIOUS MANUFACTURER SAFETY RECALL SO I AM EXCESSIVELY CONCERNED FOR MY AND MY FAMILY'S SAFETY HERE. REQUESTING NHTSA IMMEDIATE INTERVENTION HERE TO HELP ME EXPEDITING THE RESOLUTION OF THIS ISSUE. I WOULD LIKE TO GET THIS FIXED AT THE EARLIEST. PLEASE HELP.. THANK YOU! *TR
Mileage: 76,000
MY WIFE GOT IN THE CAR IN OUR DRIVEWAY AND THE DRIVERS SIDE DOOR WOULDN'T LATCH CLOSED. I TRIED TO REMOVE THE LATCH ASSEMBLY AND GAVE UP HOURS LATER. AFTER I PUT THE DOOR PANEL BACK TOGETHER I CHECKED THE RIGHT FRONT DOOR TO MAKE SURE I HAD THE TRIM PANEL ON CORRECTLY. WHEN I TRIED TO CLOSE THAT DOOR IT WOULDN'T LATCH EITHER. WHEN I PUT THE VIN IN ON YOUR WEB SITE THE ONLY RESPONSE I GOT WAS: "FOREIGN SERVER RESPONDED WITH AN ERROR." *TR
Mileage: 92,844
MY VEHICLE HAS BEEN IN FOR SERVICE 3 TIMES THIS YEAR ALONE FOR THE SAME TRANSMISSION ISSUE. EVERY TIME I GO IN THEY ADJUST SOMETHING OR REPLACE A SMALL PART, BUT NEVER COMPLETELY FIX THE PROBLEM. IT SHUDDERS, HESITATES, BUCKS, AND KIND OF STALLS BECAUSE THE TRANSMISSION IS TRYING TO SHIFT OR MAKING GRINDING NOISES. IT CAN DO IT SPEEDING UP OR SLOWING DOWN OR IN THE MIDDLE OF THE DRIVE, IT IS UNPREDICTABLE. I HAVE HAD THE TRANSMISSION ALSO OVER HEAT AND TELL ME TO PULL OVER ON LARGE BUSY ROADS AND HAVE A LOSS OF POWER WHEN NOT STOPPING FAST ENOUGH. IT IS SCARY WHEN MY CAR IS SHUDDERING GOING NO WHERE AND I AM IN THE MIDDLE OF TRAFFIC OR GOING THROUGH AN INTERSECTION WITH MY 2 KIDS IN THE CAR. FORDS RESPONSE IS TO CONTINUE DRIVING THE CAR, SOME TIMES THEY SAY IT IS WITHIN SPECS AND SOMETIMES THEY SAY THAT I HAVE TO DRIVE IT WHILE I WAIT FOR PARTS TO COME IN, WHICH ARE USUALLY BACK ORDERED. THE SERVICE ADVISER TOLD ME HERSELF THAT SHE WOULDN'T DRIVE THE CAR BUT I AM EXPECTED TO DRIVE IT BECAUSE THEY CAN NOT GIVE ME A LOANER AND THEY HAVE NO PARTS TO FIX MY CAR, AND EVEN WHEN THEY DO "FIX IT" THE SAME PROBLEM STARTS AGAIN WITHIN A COUPLE MONTHS. I THINK THEY ARE JUST WAITING AND RIDING IT OUT UNTIL THE WARRANTY RUNS OUT ON IT. NOW TO TOP IT OFF THERE IS ALSO A RECALL ON THE DOOR LATCHES WHERE THE DOORS CAN JUST OPEN AND THEY ALSO DO NOT HAVE THOSE PARTS. IT IS AN UNSAFE CAR AND A HORRIBLE EXPERIENCE THAT I AM GOING THROUGH. *TR
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT
FROND DRIVER SIDE DOOR REFUSES TO STAY SHUT DUE TO THE DOOR LATCH NOT OPERATING PROPERLY.. I.E., THE DOOR DOES NOT REMAIN LATCH/LOCKED. PROBLEM APPEARS TO BE WITH THE LATCH. SOME HOW THE LATCH HAS CORRECTED ITSELF IN THE PAST. PROBLEM HAS NOW RETURN.
Mileage: 48,000
I RECEIVED A SAFETY RECALL 16S30 LETTER FROM FORD ON 10/6/2016. I CALLED MY LOCAL FORD DEALER & WAS TOLD THEY DO NOT HAVE A REMEDY FOR THE SIDE DOOR LATCH PROBLEM & TO CALL BACK IN APRIL, MAY OR JUNE OF 2017. LETTER SAYS IF THERE ARE SYMPTOMS TO CALL MY DEALER FOR DIAGNOSIS & REPAIR. I DO NOT KNOW WHAT SYMPTOMS ARE, & HOW CAN THEY REPAIR IF PARTS ARE NOT AVAILABLE UNTIL NEXT YEAR? NOW I'M AFRAID TO DRIVE FOR MYSELF AND MY PASSENGERS. NOT ENOUGH SPECIFIC INFO PROVIDED. RECALL CAUSES MORE FRIGHT THAN IF I DIDN'T EVEN KNOW ABOUT THE PROBLEM TO BEGIN WITH.
Mileage: 14,405
THE REAR DRIVER SIDE DOOR WILL NOT LATCH PROPERLY, I HAVE TO RESTRAIN THE DOOR WITH A SEAT BELT IN ORDER FOR THE DOOR TO NOT OPEN WHILE DRIVING, THERE IS NO CURRENT RECALL ON THIS MODEL FOR FORD FOCUS BUT THERE IS ON OTHER FORD VEHICLES FOR THE SAME ISSUE, THIS IS THE SECOND TIME THIS VEHICLE HAS HAD DOOR LATCH ISSUES, THE FIRST WAS JUST UNDER A YEAR PRIOR FOR THE DRIVER DOOR, WHICH OPENED WHILE I WAS DRIVING, THE LATCH AT THAT TIME WAS COVERED UNDER THE VEHICLES EXTENDED WARRANT BUT TOOK OVER A MONTH TO REPAIR AT THE DEALER, I DO NOT HAVE ANY POLICE REPORTS, BUT WHEN THE SECOND LATCH FAILED I DID FILE A COMPLAINT WITH FORDS MAIN 800 NUMBER WHERE THEY TOLD ME THE PRODUCT WOULD BE REPLACED, UPON TALKING WITH THE FORD DEALERSHIP TO SCHEDULE AN APPOINTMENT TO HAVE THE REPAIRS DONE, THE DEALERSHIP PROMPTLY TOLD ME THAT THE REPAIRS ARE NOT COVERED AND THAT I WOULD HAVE TO PAY $700 TO HAVE THEIR FAULTY PRODUCT REPAIRED. AS OF RIGHT NOW THE DOOR LATCH REMAINS UN-REPAIRED AND I HAVE A SEAT BELT TETHERED TO THE REAR DOOR TO KEEP IT FROM OPENING WHILE THE VEHICLE IS IN MOTION.
Mileage: 57,000
RECALL ON THE DOOR LATCHES. MY DRIVERS SIDE BACK DOOR WILL NOT CLOSE AND LATCH. I HAVE CONTACTED THE DEALERSHIP. THEY'VE ORDERED AN EMERGENCY REPLACEMENT BUT SAYING IT'S GOING TO BE 2-3 WEEKS BEFORE IT ARRIVES. AT THIS POINT I'M DRIVING WITH MY BACK DOOR LITERALLY TIED CLOSED. SINCE IT WON'T LATCH THE DOOR OPEN ALARM IS DINGING CONSTANTLY WHEN DRIVING. MY COMPLAINT IS FIRST OF ALL IF FORD KNEW THIS WHY AREN'T REPLACEMENT PARTS AVAILABLE? SECOND OF ALL I FEEL LIKE THEY SHOULD BE RESPONSIBLE FOR GETTING ME IN A CAR THAT IS SAFE WHILE WAITING ON PARTS TO BECOME AVAILABLE.
MY WIFE'S 2012 FORD FOCUS SEL DRIVER SIDE REAR DOOR WON'T CLOSE. MY WIFE WAS DRIVING TO WORK ON A BLVD. GOING STRAIGHT AND THE CAR COMPUTER STARTED TO DING DING DING... THE MESSAGE STATED THE DRIVER SIDE REAR DOOR WAS OPEN, NOW THE DOOR WON'T STAY CLOSED. WE KEEP THE REAR DOOR CLOSED WITH BUNGEE CORDS NOW. LUCKILY SHE DIDN'T DIDN'T HAVE A REAR SEAT PASSENGER AT THE TIME. THERE SEEMS TO BE A DISCONNECT BETWEEN THE BRAIN AND THE BODY WHEN TALKING ABOUT FORD CUSTOMER SERVICE, FORD RECALL HQ., AND MY LOCAL FORD DEALER. IT ALL SOUNDS GOOD ON THE PHONE BUT THE RUBBER AIN'T MEETING THE ROAD ON ANYTHING ACTUALLY GETTING DONE. ANYTHING.
Mileage: 19,000
DOOR LATCHES BAD ON CAR HAVE HAD TWO OCCACIONS WHERE THEY GO FAULTY, FIRST TIME WAS A COUPLE OF YEARS AGO BOTH THE DRIVERS DOOR LATCH WENT BAD, THE CAR WAS NOT IN MOTION WHEN I FOUND OUT, AND I WAS UNDER THE WARRANTY TO FIX THE PROBLEM SO I NEVER COMPLAINED. THE SECOND TIME I WAS DRIVING WITH MY DOG IN THE BACK SEAT AND THE DOOR SWINGS OPEN, I WAS VERY SHOCKED FROM THE SITUATION BECAUSE MY DOG NEARLY FEEL OUT, MY FIRST THOUGHT WAS IT WAS MY FAULT I DID NOT CLOSE THE DOOR, BUT WHEN I WENT TO SHUT THE DOOR IN THE BACK THE LATCH WOULD NOT CLOSE, I KNEW AT THIS POINT WHAT WAS GOING ON BECAUSE OF MY FIRST EXPERIENCE. THIS TIME I WAS NO LONGER UNDER WARRANTY AND HAD TO PAY OVER 500 DOLLARS TO FIX. THAT WAS THE SECOND TIME THIS HAPPENS TO ME AND IVE HEARD OTHER PEOPLE THAT OWN FORD FOCUS CARS THAT THEY HAVE EXPERIENCED SIMILAR PROBLEMS. ON BOTH DRIVERS DOOR. SEEMS LIKE FRAUD IF YOU ASK ME
Mileage: 61,000
THE DOOR ON THE FRONT PASSENGER SIDE OF MY 2012 FORD FOCUS SUDDENLY OPENED WHILE THE VEHICLE WAS IN MOTION NEARLY CAUSING AN ACCIDENT. I WAS TRAVELLING ON THE HIGHWAY AT APPROX. 50 MPH WHEN THE FRONT PASSENGER SIDE DOOR SPRUNG OPEN CAUSING THE VEHICLE TRAVELLING NEXT TO ME TO SWERVE AWAY. THE WEEK BEFORE THE FRONT DRIVER SIDE DOOR OPEN UNEXPECTEDLY.
Mileage: 30,750
THE REAR DOOR SWUNG OPEN WHEN DRIVING. WILL NOT LATCH BACK CLOSE.
Mileage: 33,000
OPENED THE DRIVER'S REAR DOOR. PUT THE CHILD IN THE CAR SEAT. CLOSED THE DOOR AND IT SLAMMED OPEN. THINKING I MIGHT HAVE LOCKED THE DOORS HIT UNLOCK, BUT IT DID IT AGAIN. LUCKILY, I HAD A BUNGEE AND MY WIFE DROVE HOME WHILE I HELD THE DOOR SHUT.
THE FRONT PASSENGER SIDE DOOR OPENED WHILE DRIVING AND WILL NOT LATCH CLOSED. THE LOCAL DEALER REPORTS DOOR LATCH FAILURE AS THE CAUSE. THIS IS A MAJOR SAFETY ISSUE THAT HAS ALREADY BEEN RECALLED ON OTHER MODELS (FIESTA, FUSION, ETC). FORD MOTOR COMPANY SHOULD ALSO RECALL THIS PART ON THE 2012 FOCUS MODEL AS IT'S AN OBVIOUS MAJOR SAFETY ISSUE AS THE DOOR WILL OPEN WHILE DRIVING.
Mileage: 56,000
DRIVER SIDE REAR DOOR LATCH FAILED WHILE PULLING OUT OF MY DRIVEWAY. THE LEFT REAR DOOR OPEN LIGHT ILLUMINATED AND THE DOOR SWUNG OPEN. TRIED TO CLOSE DOOR BUT THE DOOR WILL NOT LATCH CLOSE LEAVING VEHICLE NON OPERABLE. FORD SAYS MY VIN IS NOT COVERED IN THE ATTACHED RECALL NOTICE, ALTHOUGH IT MEETS ALL CRITERIA OF NOTICE. ALSO LOCAL FORD DEALER WAS NOT ABLE PROCURE NEW PART BECAUSE OF AVAILABILITY. CUSTOMER SERVICE JUST SAID THEY WERE SORRY. I NOW HAVE AN INOPERABLE VEHICLE AND BY EVERY INDICATION IT SHOULD BE COVERED UNDER THIS WARRANTY. OTHER WISE IT WILL COST ME OVER $400.00 TO HAVE THIS FIXED IF THEY EVER ARE ABLE TO GET THE PART.
Mileage: 127,850
DRIVER'S FRONT DOOR INOPERABLE, WON'T LATCH AT ALL. DOOR REMAINS UNLATCHED, EVEN WHEN CAR IS IN MOTION (FORWARD OR REVERSE) AFTER ALL OTHER DOORS LATCH/LOCK AUTOMATICALLY. DRIVING THE VEHICLE BECAME UNSAFE, SINCE THE DOOR CAN/WILL SWING OUTWARD INTO ONCOMING TRAFFIC, THAT BECAME A HIGH RISK FOR AN ACCIDENT. DOOR HAD TO BE TIED MANUALLY, TO KEEP IT FROM OPENING, WHILE DRIVING THE VEHICLE TO THE DEALERSHIP FOR REPAIRS.
DOOR LATCH WOULD RELEASE WHILE THE VEHICLE WAS MOVING IN CITY TRAFFIC. HAD TO USE STRAPS TO TIE THE DOOR SHUT. WAS REPAIRED BY DEALER AND THEN THE SAME THING OCCURRED ON ANOTHER DOOR. ALSO WAS REPAIRED BY THE DEALER. IT APPEARED THE LATCH JUST FAILED IN BOTH OCCURRENCES.
Mileage: 50,000
THE 2012 FORD FOCUS REFERENCED ABOVE HAS HAD ISSUES WITH THE PASSENGER SIDE REAR DOOR SINCE APRIL OF 2016. RANDOMLY, THE DRIVER'S NOTIFICATION CENTER (INFORMATION MESSAGE) WOULD SHOW THE REAR PASSENGER SIDE DOOR WAS AJAR WHILE THE VEHICLE WAS INITIALLY BEING STARTED & THAT SAME DAY WHILE THE CAR WAS IN MOTION. NOTE, I USE THE CAR ONLY FOR MYSELF & RARELY EVER USE THAT DOOR AS I DO NOT HAVE CHILDREN & USUALLY HAVE ONLY 1 PASSENGER IF ANY. ONLY A COUPLE OF DAYS LATER, THE DOOR ITSELF WOULD FLY OPEN--REGARDLESS WHETHER THE CAR WAS "IN PARK", BEING "REVERED" OR BEING OPERATED IN TRAFFIC, WHETHER LOCALLY OR ON LONGER DISTANCED TRAVEL...HIGHLY DANGEROUS, LET ALONE DISTRACTING & UNNERVING. I CALLED MY LOCAL FORD DEALER(S) & WAS TOLD THAT MY CAR'S VIN WAS NOT COVERED OR BEEN INVOLVED IN ANY KIND OF RECALL FOR SUCH PROBLEM, EVEN THOUGH THERE WERE SEVERAL THOUSANDS OF OTHER FORD FOCUS VEHICLES WHICH WERE COVERED.I LITERALLY HAD TO OPERATE MY CAR WHICH I NEED DAILY FOR WORK, & SCHOOL WITH THE SEAT-BELT LOCATED IN THE REAR RIGHTSIDE OF MY FOCUS BOUND AROUND THE ARM HANDLE AS TO AVOID HAVING THE DOOR FLY OPEN. BY THIS POINT, THE DOOR WOULD NO LONGER LATCH OR CLOSE AT ALL. EVEN SECURING MY CAR AT NIGHT WAS IMPOSSIBLE. IF I LOCKED THE CAR, THE ALARM WOULD RANDOMLY BLARE AT ALL HOURS OF THE MORNING CAUSING ME & MY NEIGHBORS TO PANIC. MEANWHILE I WOULD HAVE TO RUN TO FIND MY KEYS TO DEACTIVATE THE ALARM. FOR A COUPLE OF MONTHS MY CAR HAD TO BE PARKED UNLOCKED EVERY NIGHT BECAUSE OF THIS FAULTY LATCH. DESPITE ATTEMPTS TO HAVE MY FORD DEALER HELP WITH THIS CONCERN, NO ONE EVER CALLED ME BACK FROM AUTONATION FORD IN SANFORD FL OR FROM GREENWAY FORD IN ORLANDO. MY IMMEDIATE FAMILY HAS OWNED FORDS SINCE I WAS A CHILD & BETWEEN US CURRENTLY HAVE 3 FORD VEHICLES. HOWEVER THIS PARTICULAR 2012 FOCUS IS MY (ALEXANDRA) 1ST CAR & I MUST SAY I AM EXTREMELY DISAPPOINTED.
PARKED UP AND VEHICLE WAS STATIONARY. REAR PASSENGER DOOR WAS OPENED TO GET BAGS OUT, THEN WHEN SHUT WOULD NO LONGER LATCH. NO PROCESS WOULD MAKE DOOR LATCH, DOOR AJAR LIGHT REMAINED ON. SECURED DOOR TEMPORARILY WITH CORDS. TOOK CAR INTO FUTURE FORD OF CLOVIS CA, THEY WERE NOT INTERESTED IN THE SLIGHTEST TO HEAR MY CONCERNS AND TO HOW DANGEROUS THIS COULD HAVE BEEN HAD DOOR SWUNG OPEN IF I'D BEEN DRIVING. I POINTED OUT THE MANY INCIDENTS I NOTICED ON VARIOUS WEBSITES AND THAT FIESTA'S HAVING SAME PARTS HAD BEEN RECALLED AND REPAIRED. THEY WERE ONLY INTERESTED IN CHARGING ME TO INVESTIGATE PROBLEM AND SEE IF THE LOCK WAS THE ISSUE. IF THE GUY HAD STEPPED OUT FROM BEHIND HIS COUNTER AND JUST LOOKED I THINK HE COULD HAVE CONFIRMED IT, BUT WANTED TO CHARGE ME A $100 TO DO THAT. I ENDED UP PURCHASING PARTS FROM EBAY AND INSTALLING IT MYSELF. NOTHING TO SAY THIS ONE WON'T FAIL AT ANY TIME. I HAVE NO CONFIDENCE IN THEIR SAFETY LATCHES WHAT SO EVER. AS FOR FUTURE FORD OF CLOVIS DISGUSTING ATTITUDE TOWARDS VEHICLE SAFETY ONLY INTERESTED IN $$$$$$$$
Mileage: 69,700
CAR FRONT DRIVER DOOR WON'T LATCH, IT HAPPENED WHEN I WAS DRIVING IN THE HIGHWAY WHEN MY DRIVER DOOR JUST WIDELY OPENED IN THE MIDDLE OF THE HIGHWAY AT 65 MILES AN HOUR!!! FORD ISSUED A RECALL FOR THE SPECIFIC MODEL BUT MY VIN NUMBER IS NOT INCLUDED FOR THE RECALL! IT'S VERY DANGEROUS AND UNSAFE, I FEEL IN DANGER WHEN I NEED TO HOLD THE DOOR WHEN DRIVING BECAUSE THE DOOR OPENS WIDE WHEN I MAKE A RIGHT TURN.
Mileage: 83,000
AUG 2015 - DRIVERS DOOR FLUNG OPEN WHILE MAKING A TURN...UNABLE TO CLOSE DOOR AND HAD TO TIE SHUT TO GET CAR TO DEALER, CAR HAD 88K MILES. DEALER DETERMINED LATCH WAS DEFECTIVE AND REPLACED IT UNDER EXTENDED WARRANTY - CUSTOMER PAY DEDUCTIBLE. REPAIRED AT JORDAN FORD IN SAN ANTONIO TX, AUG 2015, WORK ORDER #90121 29 AUG 2016, SAME CAR, FRONT PASSENGER DOOR FLUNG OPEN DURING SLOW SPEED LEFT TURN, LUCKILY NO PASSENGER IN CAR, CAR HAD 105K MILES. DOOR WOULD NOT SHUT AND WAS TIED SHUT AND TAKEN TO DEALER WHO STATED LATCH WAS BROKEN AND HAD TO BE REPLACED $780 COST AS CAR WAS OUTSIDE 100K MILEAGE ON EXTENDED WARRANTY. SAME DEALER USED FOR REPAIRS, WORK ORDER NUMBER UNAVAILABLE AS CAR IS STILL BEING REPAIRED.
Mileage: 105,000
SINCE MARCH OF 2016 I'VE HAD TO DEAL WITH DOOR LATCH ISSUES. MY DRIVER SIDE DOOR FAILED TO STAY SHUT. LUCKILY IT WAS JUST SITTING IN MY DRIVEWAY AND QUIT WORKING OVERNIGHT. THE SECOND OCCURRENCE WAS MY REAR DRIVE SIDE DOOR FLEW OPEN WHEN I TURNED ON A CITY STREET. LASTLY, THE REAR PASSENGER DOOR SWUNG OPEN WHILE DRIVE DOWN ANOTHER CITY STREET ROAD. FORD REFUSES TO FIX UNLESS I PAY CLOSE TO $700 PER DOOR OUT OF POCKET.
Mileage: 65,000
DRIVER SIDE DOOR SWUNG OPEN AMIDST DRIVING DOWN A RESIDENTIAL STREET
Mileage: 87,000
WHILE I WAS BACKING OUT OF MY PARKING SPACE MY PASSENGER DOOR HAD SWUNG OPEN
Mileage: 89,000
DOOR FAILS TO LATCH AND OPENS WHILE IN MOTION.
Mileage: 81,000
I HAVE A 2012 FORD FOCUS SE HATCHBACK. WITH FAULTY DOOR LATCHES. TWO (DRIVER'S SIDE DOOR, AND DRIVERS SIDE REAR DOOR) HAVE BEEN REPLACED. FORD HAS ISSUED A RECALL FOR THIS SPECIFIC PROBLEM, INCLUDING MANY 2012 FOCUS MODELS, HOWEVER, MY 2012 FOCUS WAS NOT INCLUDED IN THIS RECALL. THE DEALERSHIP HAS NOT BEEN VERY HELPFUL.
I WAS DRIVING THROUGH AN INTERSECTION MAKING A LEFT TUN WHEN ALL OF A SUDDEN MY DRIVERS SIDE PASSENGER DOOR FLEW OPEN. MY DOG WAS IN HIS CRATE IN THE BACK SEAT AND ALMOST FLEW OUT. I PULLED OVER AND COULD NOT GET THE DOOR TO LATCH. I'VE HAD TO TIE IT DOWN BECAUSE I CAN NOT AFFORD $600 TO PAY TO GET THIS FIXED. PLEASE FORD RECALL THIS MODEL SO I DON'T HAVE TO DRIVE AROUND IN THIS DANGEROUS VEHICLE.
Mileage: 31,000
DOOR LATCH...SPECIFICALLY DRIVERS SIDE REAR DOOR.....FAILED TO LATCH AND STILL WILL NOT LATCH. CAME OUT FROM MY WORK LOCATION AND OPENED DOOR, PLACED LUNCH BOX IN BACK SEAT, SHUT DOOR(I THOUGHT), GOT IN AND STARTED CAR AND WARNING SYSTEM ADVISED REAR DOOR NOT SHUT. GOT OUT AND TRIED TO SHUT DOOR BUT WOULD NOT LATCH ANY MORE. HAD TO TIE DOOR WITH STRING TO KEEP IT FROM FLYING OPEN GOING DOWN THE ROAD.
Mileage: 64,000
WHILE DRIVING ON I-75 FROM ATLANTA TO TAMPA MY DRIVER SIDE DOOR JUST FLEW OPEN WHILE I WAS DOING ABOUT 70MPH. THANKFULLY NOBODY WAS NEXT TO ME AT THE TIME AND I HAD TWINE IN MY CAR TO TIE THE DOOR SHUT.
Mileage: 68,200
THE DOOR LATCH ON THE FRONT DRIVER'S SIDE DOOR IS BROKEN AND WILL NOT ALLOW THE DOOR TO CLOSE. I CANNOT LOCK THE CAR DOOR OR SHUT IT. WHEN I ATTEMPT TO CLOSE THE DOOR IT "POPS" BACK OPEN. THE INCIDENT OCCURRED WHILE THE VEHICLE WAS IN MOTION ON A CITY STREET WHILE TURNING. I WAS DRIVING AND THE DOOR SUDDENLY OPENED BY ITSELF WHEN MAKING A TURN, DUE TO THE BROKEN LATCH.
Mileage: 30,300
CAR DOOR RANDOMLY STOPPED LATCHING. SECOND TIME THIS HAS HAPPENED, ONCE IN MOTION AND ONCE NOT IN MOTION. TERRIFYING AND FRUSTRATING EXPERIENCE. ONE REPAIR HAS BEEN DONE SO FAR, COSTING 450 DOLLARS. HUGE SAFETY HAZZARD, ESPECIALLY DUE TO THE RANDOMNESS OF IT.
Mileage: 58,000
THE DRIVER DOOR LATCH FAILS TO CATCH WHEN CLOSING THE DOOR, EVEN WHEN ATTEMPTING TO LOCK THE DOOR. AS A RESULT, THE DOOR DOES NOT SECURE AND SWINGS OPEN WHILE DRIVING, PARTICULARLY WHEN TURNING TO THE RIGHT, AND DOES NOT LOCK TO SECURE INTERIOR AND CONTENTS. THE FAILURE WAS FIRST DISCOVERED WHILE DRIVING. AS WE TURNED RIGHT AT AN INTERSECTION, AFTER HAVING COME TO A COMPLETE STOP, THE DRIVER'S DOOR FLEW OPEN, ALMOST STRIKING A CAR DRIVING IN THE OPPOSITE DIRECT ON THE STREET WE TURNED ONTO, NARROWLY AVOIDING AN ACCIDENT.
Mileage: 73,500
TAKATA RECALL THE DOOR LATCH ON THE DRIVER SIDE UNEXPECTEDLY STOP LATCHING SHUT. WAS PARKING THE CAR IN A PARKING LOT AND WENT TO CLOSE THE DOOR AND IT WOULD NOT LOCK OR CLOSE. THE DOOR DOES NOT CLOSE AND WHEN ATTEMPTING TO CLOSE THE DOOR IT BOUNCES BACK AND DOES NOT LATCH SHUT. HAD HOLD THE DOOR SHUT IN ORDER TO DRIVE HOME. RESEARCHED FORD FOR RECALLS AND FOUND THAT THE 2012 FORD FIESTA AND THE 2012 FORD FUSION WERE RECALLED WITH THE SAME PROBLEM.
Mileage: 49,000
I AM AN OWNER OF A 2012 FORD FOCUS. THE DRIVER DOOR LATCH SUDDENLY GAVE OUT AND WILL NOT SECURELY SHUT. THE DOOR WILL CLOSE, BUT WILL FLAP OPEN. THIS IS EXTREMELY DANGEROUS AND EXPENSIVE FIX. YOU CAN SEE HOW THIS IS FRUSTRATING WHEN THE LATCH GAVE OUT ON ITS OWN. THANKFULLY, NOT WHILE I WAS DRIVING. PLEASE KEEP INVESTIGATING THIS ISSUE FOR IT SHOULD BE AN ISSUED RECALL. THIS IS A MUST TO KEEP ALL FOCUS OWNERS SAFE AND SECURE WHILE DRIVING. THANKS.
Mileage: 56,000
MY DRIVERS SIDE LATCH FAILED ON ME ONE DAY, WHILE I WAS DRIVING AND AN ALARM WENT OFF SAYING THE DOOR WAS OPEN. I MADE A RIGHT HAND TURN, WHEN MY DOOR BEGAN TO SWING OPEN. LUCKILY, I WAS AT A COMPLETE STOP BEFORE TURNING. MY CAR HAD ABOUT 70,000 MILES ON IT, WHEN THE INCIDENT OCURRED. I TOOK IT TO A MECHANIC AND THEY SAID THE LATCH ROD WAS BROKEN AND HAD TO BE REPLACED. THEY TOLD ME TO GO TO FORD AND SEE IF THERE WAS A RECALL ON IT. WENT TO THE FORD DEALERSHIP AND THEY SAID THERE WASN'T A SAFETY ISSUE RECALL AND IT WOULD COST $500 TO REPAIR IT. I DON'T UNDERSTAND HOW THAT'S NOT A SAFETY ISSUE, WHEN NOW I HAVE TO TIE A BUNGEE CORD TO KEEP IT SOMEWHAT CLOSED.
MY DOOR LATCH STOPPED WORKING ON MY FRONT DRIVER'S SIDE DOOR, SEEMINGLY OUT OF NOWHERE. I NOTICED THE ISSUE WHEN I HAD PARKED AT WORK AND THE DOOR WAS NOT STAYING SHUT AFTER LOCKING IT.
Mileage: 69,400
WHEN I WENT OUT ONE DAY TO LEAVE WORK THE BACK DRIVER SIDE PASSENGER DOOR LATCH NO LONGER WORKED AFTER I OPENED THE CAR. I CAN'T DRIVE THE CAR AT ALL WITHOUT THE DOOR FLYING OPEN. I TRIED TO SECURE IT BUT THE WEIGHT OF THE DOOR BREAKS ALL STRINGS/ROPES. I RESORTED TO A BUNGEE CORD. WHEN I TAKE TURNS THE DOOR STILL OPENS BUT CLOSES SHUT. I HAVE A BABY THAT SITS IN THE BACK SEAT SO I WAS SCARED AND TOOK IT INTO THE DEALERSHIP. THEY ARE TELLING ME SINCE ITS NOT AN ACTIVE RECALL YET THAT THEY WILL ONLY REPAIR IT FOR A DISCOUNTED RATE OF $350 BUT THE PART IS ON BACK ORDER. I TOLD THEM THIS WAS UNACCEPTABLE AS I HAVE A BABY IN THE BACKSEAT AND IT'S A HUGE SAFETY ISSUE. INTERESTING ENOUGH, AT FIRST WHEN THE REP. THOUGHT IT WAS COVERED UNDER A WARRANTY, HE TOLD ME HE COULD NOT RELEASE MY VEHICLE TO ME BECAUSE IT WAS A SAFETY HAZARD. NOW THAT THEY MIGHT NOT PAY FOR IT, IT'S OK TO BE RELEASED. VERY DISAPPOINTED IN FORD. I AM STILL WAITING TO HEAR BACK IF THEY WILL PAY FOR IT BUT AGAIN, THE PART ISN'T IN YET EITHER. I AM ALSO NOT ABLE TO SECURE MY CAR ANYMORE BECAUSE WITH ONE DOOR ALWAYS OPEN THE DOORS WILL LOCK BUT THE ALARM DOESN'T WORK.
Mileage: 104,000
DOOR LATCH ON BOTH FRONT AND REAR DOORS FAILS TO OPERATE. DOORS CANNOT CLOSE.
Mileage: 36,000
ON TWO SEPARATE OCCASIONS THE DOOR LATCHES (REAR PASSENGER AND REAR DRIVER SIDE) ON THE VEHICLE BECAME STUCK OPEN/LOCKED. ONE OCCURRENCE RESULTED IN THE PASSENGER REAR DOOR FULLY OPENING WHILE MAKING A RIGHT TURN THE OTHER INCIDENT (8/24/2016) INVOLVED NOT BEING ABLE TO CLOSE THE REAR DRIVER SIDE DOOR, LATCH WAS STUCK IN THE LOCK POSITION AND WOULD NOT ALLOW FOR FULL CLOSURE.
AS I WAS DRIVING MY 2012 FORD FOCUS THE DOOR ALL OF SUDDEN THE DRIVER REAR SIDE DOOR OPENED. I PULLED OVER AND TRIED TO SHUT THE DOOR BUT IT JUST BOUNCED BACK OPEN. THIS IS A BIG SAFETY HAZARD AND I'M NOT QUITE SURE WHY I SHOULD TO PAY FOR THE REPAIR AS THIS VEHICLE IS NOT THAT OLD FOR THIS TO BE HAPPENING AND I'VE ALSO HEARD A LOT OF COMPLAINTS FROM OTHER CONSUMERS HAVING THE SAME ISSUE. GOOD THING NO ONE WAS IN THE BACK OF THE VEHICLE WHEN THIS OCCURRED OR THE RESULTS WOULD HAVE BEEN DEVASTATING. I'M HOPING THERE WILL BE A RECALL FOR THE DOOR LATCH SOON.
Mileage: 62,000
MY DRIVERS SIDE DOOR OPENED WHILE BEING OPERATED AND WOULD NOT LATCH SHUT. I TRIED SEVERAL TIMES TO SHUT IT AND IT WOULD NOT STAY SHUT. I HAD TO FINISH MY DRIVE TO WORK HOLDING THE DOOR SHUT. IM GLAD IT WAS A DOOR THAT I COULD HOLD SHUT BECAUSE HAD IT BEEN ANY OF THE OTHER DOORS, THERE COULD HAVE BEEN A COLLISION. I HAD TO HAVE THE DOOR REPAIRED MYSELF SINCE IT IS NOT UNDER WARRANTEE. I UNDERSTAND THAT OTHER MODELS WERE RECALLED AND MINE WASN'T BECAUSE A DIFFERENT COMPANY MADE THE SPRING WHICH IS APPARENTLY WHAT FAILED. IM SURE THAT BOTH COMPANIES MADE THE SPRING TO THE SAME SPECIFICATIONS AND THAT THE FAULT IS IN THE DESIGN NOT THE COMPANY THAT MAKES THE SPRINGS.
Mileage: 47,550
DOOR LATCH RECALL MY VEHICLE'S DRIVER SIDE DOOR SWUNG OPEN WHILE MAKING A RIGHT HAND TURN ON A BUSY HIGHWAY STREET AND WOULD NOT LATCH BACK WHEN ATTEMPTED TO CLOSE. I TOOK THE CAR INTO THE DEALERSHIP TO BE REPAIRED. THE SAME DAY I RESEARCHED AND FOUND A RECALL THAT WENT INTO AFFECT ON 8/4/16 THAT DESCRIBES EXACTLY WHAT HAPPENED TO ME AND COVERS THE EXACT CRITERIA OF THE RECALL TO INCLUDE, MAKE, MODEL, YEAR OF MANUFACTURE AND LOCATION IT WAS MANUFACTURED. THE DEALERSHIP ADVISED THERE WAS NO ACTIVE RECALL FOR MY VEHICLE SO I ESCALATED TO THE MANUFACTURE. AFTER SPEAKING WITH MULTIPLE FORD CUSTOMER CASE ASSOCIATES THEY OPENED A CASE ADVISING ME THAT IT APPEARS MY CAR IS ELIGIBLE FOR THE RECALL BUT BECAUSE THE RECALL WAS SO NEW THAT NONE OF THE CONSUMERS VIN NUMBERS HAVE BEEN TIED TO THE RECALL, THEREFORE, THEY COULD NOT ASSIST ME. THE DEALERSHIP IS ADVISING ME THAT I NEED TO PAY FOR THIS RECALL WORK AND WHEN THEY EVENTUALLY ADD MY VIN TOT HE RECALL THAT THEY WOULD REIMBURSE ME FOR THE REPAIR. I DO NOT FEEL AS THOUGH I SHOULD PAY FOR THIS REPAIR OUT OF POCKET DUE TO THE KNOWN RECALL THAT EXISTS. FORD WAS UNABLE TO ASSIST ME WITH THE RECALL REPAIR AND THE VEHICLE IS STILL SITTING AT THE FORD DEALERSHIP AWAITING REPAIR.
Mileage: 160,000
DRIVERS DOOR OPENED DURING A TURN. DOOR WOULD NO LONGER LATCH CLOSED. THIS CAR WAS IN DALLAS TX TILL ABOUT 3 MONTHS AGO. I AM THE ORIGINAL OWNER.
Mileage: 72,000
THE DRIVER SIDE DOOR LATCH WOULD NOT LATCH. I HAVE READ THAT THIS IS A COMMON FAILURE NOT ONLY IN THE FOCUS BUT IN MANY OTHER FORD MODELS MANY OF WHICH HAVE ALREADY BEEN RECALLED. THE CAR WAS LUCKILY STATIONARY WHEN THE FAILURE OCCURRED.
Mileage: 62,000
DRIVER DOOR LATCH FAILED WHILE DRIVING ON HIGHWAY, SLIGHTLY TURNING RIGHT TO CHANGE LANES. DIVER DOOR OPENED, AND LATCH WOULD NOT RE-ENGAGE. DOOR HAD TO BE HELD SHUT UNTIL IT COULD BE SAFELY PARKED, THEN TIED SHUT FROM INSIDE TO TRAVEL TO DEALERSHIP.
Mileage: 60,000
THE DOOR LATCH IS BROKEN, AND THE DOOR WILL NO LONGER CLOSE PROPERLY. WHEN EXITING THE VEHICLE, WE NOTICED THE DOOR WOULD NO LONGER CLOSE.
Mileage: 59,400
TODAY I WAS GOING HOME FROM WORK AND MY DOOR OPENED AND CLOSED WAY TOO FAST BUT I THOUGHT NOTHING OF IT SO I JUST KEPT DRIVING. AS I DROVE OFF THE DOOR SWINGS OPEN ON ME. WELL I STOPPED TO TAKE A LOOK AT ALL OF MY DOORS AND THEN THE BACK DRIVERS DOOR JAMMED ON ME AND WOULDN'T CLOSE. SO I TIED A ROPE TO THE DOOR TO HOLD IT TIGHT AND I HELD THE FONT DRIVERS DOOR AS I DROVE HOME FOR 1 HOUR! I MANAGED TO UNJAM THE BACK DOOR BUT MY CAR IS UNABLE TO CLOSE IN THE FRONT SO NOW I HAVE TO WORRY ABOUT A DEAD BATTERY IN THE MORNING. WHEN I CALLED FORD THEY TOLD ME I HAVE TO PAY OUT OF POCKET BECAUSE THERE IS NO RECALL FOR MY CAR WHEN I HAVE SEEN THIS COMPLAINT FOR OVER 400,000 FORD FOCUS CARS! I LIVE IN FLORIDA HOW AM I SUPPOSE TO GET TO WORK IN THIS HEAT? HOW AM I TO TRUST FORD IF THEY WONT EVEN HELP ME. I NEED ANSWERS MY CAR IN UNSAFE RIGHT NOW
Mileage: 72,138
THE FRONT DRIVER'S SIDE DOOR LATCH WILL NOT ENGAGE. THE LATCH MECHANISM ITSELF WILL NOT STAY IN THE CLOSED POSITION.
Mileage: 80,000
WAS DRIVING DOWN THE STREET WHEN THE DRIVERS DOOR CAME OPEN AND WOULD NOT SHUT OR LATCH.
Mileage: 60,000
THE DOOR LATCH ASSEMBLY FAILED ON THE DRIVER DOOR, WHERE THE LATCH PAWL AND SPRING HAVE BROKEN, IDENTICAL TO THE ISSUE WITH THE FORD FIESTA & FORD FUSION RECALLS. HAVING WORKED AT FORD, I KNOW THE FIESTA & FUSION ARE NEAR IDENTICAL PLATFORMS THAT IN THE MINDSET OF COMMONALITY OF SIMILAR PARTS OR THE GLOBAL WORLD CAR STRATEGY ESPOUSED BY FORD FOR NEARLY A DECADE NOW, SUCH A DEVICE WOULD IN ALL LIKELIHOOD USE THE EXACT SAME LATCH PALL AND SPRING IN ALL THREE PLATFORMS/VEHICLE MAKE. THE INCIDENT LUCKILY OCCURRED WHILE STATIONARY, BUT WHILE SHOPPING ON 8/17/2016 AND THE DOOR WILL NOT LATCH OR LOCK. MY WIFE PROCEEDED TO HOLD THE DOOR CLOSED FOR THE 7 MILE RETURN TRIP HOME THROUGH AFTERNOON RUSH HOUR TRAFFIC, SHE IS LESS THAN THRILLED. BEING THIS IS A DIRECT SAFETY ISSUE, NEED GUIDANCE IN HOW TO FORCE FORD TO CORRECT THEIR OBVIOUS RESPONSIBILITY ON THE ISSUE AS FRANKLY NO CAR OEM SHOULD BE HELD GUILTLESS FOR SUCH A SAFETY DEVICE FAILURE WITHIN 5 YEARS OF MANUFACTURE. SUPPOSEDLY THERE IS A RECALL POTENTIALLY EXPANDED TO INCLUDE THE FORD FOCUS COMING SOON, BUT I NEED TO DO SO NOW AS THE COST OF THE ASSEMBLY AND LABOR WILL LIKELY APPROACH $600 OR MORE AS THE ASSEMBLY OEM COST TO RETAIL IS OVER $300 ALONE.
Mileage: 46,045
MAKING A RIGHT HANDED TURN INTO A PARKING LOT AND THE DRIVER SIDE DOOR CAME OPEN. AFTER GETTING STOPPED AND TRYING TO CLOSE THE DOOR I NOTICED THAT IT WOULD NOT STAY SHUT. THE DOOR HAS TO BE HELD SHUT WHEN DRIVING, ONLY WAS TO GET IT TO STAY CLOSED IS TO DRIVE DOWN THE ROAD SO THE AUTO LOCKING TURNS ON AND OPEN AND CLOSE IT SEVERAL TIMES FOR THE DOOR LOCK TO CATCH IT. TALKED TO THE DEALERSHIP IN ENNIS, TX ON 08/09/2016 (9DAYS AGO AS OF THIS WRITING) AND THEY REFUSED TO FIX IT UNLESS I PAID "AROUND $600" FOR IT. TOM, THE GUY I TALKED TO SAID THAT THERE WAS A RECALL ON THESE CARS BUT MY VIN FELL OUT OF THE RANGE AND EVER THOUGH IT WAS THE EXACT SAME CAR WITH THE EXACT SAME PROBLEMS THE RECALL WAS ISSUED FOR SINCE MY VIN HAD NOT BEEN LISTED THEY WERE NOT GOING TO TAKE A PROACTIVE APPROACH. LAST THING HE STATED WAS THAT SINCE I HAD A EXTENDED WARRANTY THAT THEY MAY FIX IT UNDER THAT. HOW EVER AFTER DEALING WITH FORD ON A HORN ISSUE I KNOW THAT ANYTHING NOT EXACTLY LISTED UNDER THE WARRANTY DOES NOT FALL UNDER ITS PROTECTION. BEFORE WE GOT OFF THE PHONE HE SAID THAT HE (TOM) WOULD LOOKING INTO IT AND GET BACK TO ME. OVER A WEEK AGO AND COUNTING.
Mileage: 106,500
OUR VIN NUMBER IS NOT COVERED UNDER THE CURRENT RECALL. WHILE DRIVING OUR REAR PASSENGER DOOR POPPED OPEN AND WILL NOT STAY CLOSED. WE HAD TO BUNGEE CORD CLOSED IT FOR A MONTH AND A HALF UNTIL THE BACK ORDERED PART CAME IN. NOW WE ARE PAINT $800 TO HAVE IT FIXED.
Mileage: 70,000
THE DOOR LATCH ON MY REAR PASSENGER DOOR FAILED AND THE DOOR FLEW OPEN WHILE THE CAR WAS IN MOTION. WHEN I TURNED RIGHT OUT OF MY COMPLEX WAS WHEN IT OPENED. FORD ISSUED A RECALL ON VEHICLES INCLUDING 2012 FORD FOCUSES REGARDING THIS ISSUE BUT DID NOT INCLUDE VEHICLES BOUGHT AND REGISTERED IN THE STATE OF TENNESSEE, WHERE I LIVE. I BELIEVE THAT BECAUSE MY CAR HAS DEMONSTRATED THE PROBLEM THAT THE RECALL ADDRESSES, THEY SHOULD BE FIXING IT FOR FREE AS PART OF THE RECALL. I JUST HAD TO PAY $226.00 FOR THE PART TO FIX MY DOOR, AND THE PART WAS ON BACK ORDER FOR A MONTH.
Mileage: 50,000
MY CAR'S STEERING WHEEL GOT STUCK WITH A NOTICE SAYING "POWER STEERING ASSIST FAULT". THE FIRST TIME THE PROBLEM OCCURRED THE CAR WAS BACKING UP, AND THE PROBLEM WENT AWAY WHEN I PARKED AND RESTARTED THE CAR. THE SECOND TIME THE PROBLEM STAYED... THE COST TO FIX THE PROBLEM WAS ESTIMATED AT ABOUT $2000 (PARTS AND LABOR) AT THE DEALERSHIP. THE MILEAGE WAS AROUND 60,000 AT THE TIME. LAST WEEK (08/12/2016, AT ABOUT 72,000 MILES), A WARNING CAME ON ABOUT A DOOR BEING OPEN WHILE I WAS PARKING. IT WAS THE ONE AT THE BACK ON THE DRIVER'S SIDE. THE DOOR WOULD NOT LOCK, SO I TIED IT WITH A SEATBELT TO KEEP DRIVING. SINCE THEN THE CAR GOES INTO PANIC MODE NOW AND THEN WHEN I LEAVE IT LOCKED, PROBABLY BECAUSE THE DOOR MOVES AND IT FEELS LIKE SOMEONE MECHANICALLY FORCED THE LATCH OPEN. I SOMEHOW FEEL LUCKY THAT NONE OF THE PROBLEMS OCCURRED WHILE DRIVING IN TRAFFIC, BUT I AM NOW CONCERNED ABOUT SOMETHING ELSE FAILING (LIKE A DOOR FLYING OPEN) IN WORSE CONDITIONS.
Mileage: 60,000
ON AUGUST 2ND, 2016, THE BACK DOOR LATCH ON THE DRIVER SIDE FAILED, AND IT WILL NO LONGER HOLD THE DOOR CLOSED. I HAD OPENED MY BACK DOOR TO PUT MY BACKPACK IN THE BACKSEAT, AND WHEN I CLOSED THE DOOR, IT CLOSED COMPLETELY, BUT WOULD NOT LATCH AND HOLD THE DOOR SHUT. I NOW HAVE A RATCHET STRAP GOING FROM BACK DOOR TO BACK DOOR, HOLDING MY DOOR CLOSED.IT WAS STATIONARY AT THE TIME. I DIDN'T THINK TOO MUCH ABOUT IT BEYOND I NEEDED TO GET IT FIXED, UNTIL I WENT TO THE FORD DEALER TO ORDER A REPLACEMENT PART. I WAS TOLD BY THE PARTS ASSOCIATE THAT THE LATCH I NEEDED WAS ON BACK ORDER. AFTER A LITTLE RESEARCH I FOUND THAT FORD HAS RECALLS ON THE SAME MODEL YEAR FUSION AND FIESTA FOR THIS SAME FAILURE, AND THERE ARE SOME COMPLAINTS SURFACING ABOUT THE FOCUS. SIDE NOTE: 2 WEEKS LATER, I AM STILL WAITING ON THE REPLACEMENT DOOR LATCH MECHANISM. IT REALLY MAKES ME THINK THAT FORD USED THE SAME PART IN THE FIESTA, FOCUS AND FUSION MODELS.
Mileage: 86,500
THE DRIVER'S SIDE REAR DOOR WILL NOT LATCH. THE LATCH LOOKS BROKEN COMPARED TO THE OTHER REAR DOOR LATCH, BUT UNKNOWN SPECIFICALLY WHAT PART IS BROKEN. THE DOOR LATCH BROKE WHEN PARKED IN OUR DRIVEWAY. MY HUSBAND OPENED THE DOOR TO GET SOMETHING OUT OF THE BACK AND WHEN HE CLOSED IT, IT BOUNCED BACK SLIGHTLY AND WOULD NOT CLOSE. NO INJURIES AS A RESULT OF THE LATCH BREAKING. FORD SAYS (IN A CALL ON 8/16/16) OUR VIN IS NOT A PART OF THE RECALL AND WILL NOT TELL US IF THE LATCH ON OUR CAR IS THE SAME PART INSTALLED ON VEHICLES THAT ARE A PART OF THE RECALL. OUR FORD SERVICE DEALER IS BACKORDERED ON THE PART AND WILL NOT HAVE IT AVAILABLE UNTIL AUG 31ST, AND FORD WILL NOT PAY FOR THE FIX, WHICH IS ESTIMATED AT $500-$600.
Mileage: 66,800
THE DRIVER DOOR WILL NO LONGER LATCH. THE DOOR WILL CLOSE COMPLETELY BUT THE LATCH DOES NOT ENGAGE TO HOLD THE DOOR CLOSED.
Mileage: 101,000
MY WIFE WAS BACKING OUT OF OUR DRIVEWAY AND BEGINNING TO PULL OFF AND THE DRIVER DOOR JUST FLEW OPEN. THE LATCH WILL NOT SECURE THE DOOR. SHE COULD HAVE BEEN SERIOUSLY INJURED. MY LOCAL FORD DEALER IS HUB CITY FORD IN CRESTVIEW FL. AND THEY SAID I HAVE TO PAY FOR THE REPAIR.
Mileage: 80,000
WHILE DRIVING ON THE FREEWAY THE REAR DRIVING DOOR FLEW OPEN. CAR TO THE LEFT OF US HAD TO SWERVE TO AVOID TAKING THE DOOR OFF. MY DAUGHTER WAS SITTING NEXT TO THE DOOR. AND WAS TRYING TO HOLD THE DOOR CLOSED UNTIL I COULD PULL OVER SAFELY. THIS IS IS EXTREMELY DANGEROUS TO HAVE TO THIS HAPPEN TO ANYONE!! TOOK IT TO FORD AND THEY SAID YES THEY ARE BACKED UP WITH CARS WITH SAME PROBLEM. WHAT THE HECK?! AND THESE ARE THE SAME LATCHES RECALLED IN OTHER VEHICLES!!
Mileage: 45,000
THIS IS THE 3RD TIME THAT THIS VEHICLE HAD A DOOR LATCH FAILURE. THE RIGHT REAR DOOR OPEN DUE TO A DEFECT IN THE DOOR LATCH & THIS TIME THE DOOR HIT A SUPPORT COLUMN IN A PARKING GARAGE AT THE MALL & DAMAGE THE DOOR. I FILLED A COMPLAINT TWICE ON THIS VEHICLE HERE. NOW I NEED TO ORDER A NEW LATCH FOR THIS DOOR SO THAT IT CAN BE SECURED. THE CAR IS PARKED AGAIN WAITING FOR THE PART & THEN IT WILL HAVE TO GO TO BODY SHOP TO FIX THE DAMAGE TO THE DOOR. SOMETHING NEEDS TO BE DONE TO ADDRESS THIS PROBLEM WITH THE DOOR LATCHES ON THESE CARS. I KNOW THAT FORD HAS RECALL'S FOR OTHER VEHICLES WITH DOOR LATCH PROBLEMS. I AM SURE THAT THE DOOR LATCHES ON THIS VEHICLE IS MORE THEN LIKELY MADE TO THE SAME SPEC AS THE ONE'S WITH THE RECALL'S OR MADE BY THE SAME COMPANY. I SEE ON THE NET THAT THERE ARE A LOT OF PEOPLE THAT HAVE THE SAME PROBLEM WITH THERE FORD FOCUS LIKE I AM HAVING.LUCKY FOR ME THAT I CAN CHANGE THE DOOR LATCH SINCE THIS IS WHAT I DO FOR A LIVING WHICH IS SOME 43 YEAR'S IN THE BUSINESS. EVEN AT THAT IT STILL COST A LOT OF MONEY FOR THE PART & THE TIME IT TAKES TO GET.THE FIRST DOOR LATCH COST ME $239.17, THE SECOND ONE WAS $206.26 WITH THE DISCOUNT THAT I GET. OTHER PEOPLE ARE PAYING AS MUCH AS $600.00 A DOOR TO GET FIXED AT THE DEALERS. IF THIS DOOR HIT A SUPPORT COLUMN THIS TIME MAYBE NEXT TIME IT CAN HIT A PERSON WHICH COULD RESULT IN A SERIOUS INJURY. IF YOU NEED TO GET IN TOUCH CALL AT [XXX] OR E-MAIL ME AT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mileage: 63,419
FRONT DRIVER SIDE DOOR WOULD NOT LATCH PROPERLY, ALLOWING THE DOOR TO SWING OPEN WHILE DRIVING. I NOTICED THIS DRIVING OUT OF THE PARKING LOT AT WORK. EXTREMELY DANGEROUS AND COULD HAVE CAUSED DAMAGE TO MY VEHICLE AND OTHERS ON THE ROAD. VEHICLE IS UNSAFE TO DRIVE, AND FORD HAS ISSUED A RECALL FOR THIS ISSUE (HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2016/08/04/REGIONAL-SAFETY-RECALL.HTML) BUT MY VIN ISN'T ONE OF THE AFFECTED NUMBERS.
Mileage: 55,600
MY FAMILY AND I WERE PREPARING TO DRIVE FROM OUR HOME WHEN MY DAUGHTER TOLD ME THE REAR DOOR WOULD NOT CLOSE. AFTER RESEARCHING ON THE INTERNET, I FIND THAT THIS IS A COMMON ISSUE WITH SOME MODELS OF FORD CARS. I TOOK MY CAR TO A FORD DEALERSHIP BUT HAVE BEEN TOLD THAT ALTHOUGH IT IS IN FACT THE SAME DEFECTIVE PART DESCRIBED IN A RECALL, MY VEHICLES'S VIN NUMBER IS NOT INCLUDED AS A RECALL. MY DOOR WILL NOT STAY CLOSED AND I CAN'T RISK TRANSPORTING MY CHILDREN AS A RESULT. FORD SAYS IT WILL COST ME FIVE HUNDRED DOLLARS TO REPAIR THE PART THAT HAS ALREADY BEEN DEEMED UNSAFE AND IS BEING FIXED AT NO CHARGE IN OTHER VEHICLES BECAUSE THEY HAVE DIFFERENT VIN NUMBERS.
Mileage: 62,000
I WAS PARKED IN A PARKING LOT. I GOT OUT TO LOOK FOR SOMETHING IN THE BACK SEAT. I FOUND WHAT I WAS LOOKING FOR, CLOSED THE DRIVER'S SIDE PASSENGER DOOR AND GOT BACK IN THE DRIVER'S SEAT. AS I WAS BACKING OUT TO LEAVE, THE BACK DOOR THAT I HAD OPENED FLEW OPEN AND THE WARNING LIGHT THAT A DOOR WAS AJAR CAME ON. I COULD NOT GET THE DOOR TO STAY CLOSED. I HAD TO TIE IT TO SOMETHING IN THE BACK SEAT WITH PLASTIC BAGS WHICH WAS THE ONLY THING I HAD. I TOOK IT TO MY DEALER AND WAS TOLD THAT THE DOOR LATCH WAS ON "BACK ORDER" AND IT WOULD NOT BE AVAILABLE UNTIL SEPTEMBER 2016 AND WOULD COST ME $400 TO FIX BECAUSE THE VEHICLE HAD NOT BEEN ISSUED A RECALL....YET. SO I HAVE TO FIGURE A WAY TO KEEP THE DOOR CLOSED, NOT SECURED, UNTIL THEY CAN GET THE PART IN.
Mileage: 55,600
REAR DRIVER SIDE DOOR NOT LATCHING. OPENED IT TO GET PERSONAL STUFF OUT AND WENT TO CLOSE IT AND THE DOOR JUST BOUNCED BACK. LOOKED AT THE LATCH AND IT DOESN'T STAY UP.
THE DOOR LOCK LATCH/ACTUATOR BROKE NOT ALLOWING THE DOOR TO SHUT AND LATCH. THIS IS THE SAME PROBLEM MANY MODELS OF FORD VEHICLES HAVE HAD AND BEEN RECALLED. BUT THE RECALLED MODELS DON'T COVER ALL MODELS AFFECTED WITH THIS DEFECTIVE LATCH. VEHICLE WAS STATIONARY FORTUNATELY.
Mileage: 75,000
THE DOOR WILL NOT LATCH CLOSED. THE DRIVER'S SIDE DOOR IMMEDIATELY SWUNG OPEN WHEN I ATTEMPTED TO DRIVE THE VEHICLE. I WAS UNABLE TO EVER CLOSE IT AGAIN AFTER THAT. IT JUST LEANS IN PLACE, BUT IT NEVER LATCHES.
Mileage: 60,000
DRIVER'S DOOR LATCH FAILED AND DOOR WOULD NOT CLOSE. CAR WAS PARKED AND I HAD IT LOCKED IT WITH THE REMOTE CONTROL. HAD IT REPAIRED BY MY MECHANIC. CONCERNED OTHER DOORS WILL HAVE THE SAME PROBLEM.
Mileage: 42,000
AS OF AUGUST 7, 2016 THE DRIVER SIDE DOOR LATCH FAILS TO LATCH IN THE CLOSED POSITION. MALFUNCTION WAS DISCOVERED WHEN I RETURNED TO THE PARKED VEHICLE AT THE GROCERY STORE. PRIOR TO THIS THERE WAS NO INDICATION THAT THE LATCH FUNCTION WAS FAILING. OBVIOUSLY THIS MALFUNCTION IS A SERIOUS SAFETY AND THEFT CONCERN.
DRIVER'S SIDE BACK DOOR OPENED WHILE VEHICLE WAS BEING DRIVEN. SPRING FORCING LATCH TO SECURE IS EVIDENTLY BROKEN. VEHICLE WAS GOING STRAIGHT AT APPROXIMATELY 30 MPH.
Mileage: 60,000
THE DRIVER'S DOOR LATCH HAS FAILED AND WILL NOT CLOSE THE DOOR ANYMORE. DEALER SAYS THE RECALL DOES NOT APPLY TO 2012 FORD FOCUS
Mileage: 61,000
DRIVERS SIDE DOOR LATCH BROKE AND DOOR DOES NOT REMAIN CLOSED/LATCHED WHILE CAR IS IN MOTION OR SITTING STILL. CANNOT SECURE MY CAR NOR CAN I SAFELY OPERATE MY CAR SINCE THE DOOR WILL NOT CLOSE. THIS IS THE SECOND DOOR LATCH THAT IS DEFECTIVE IN MY VEHICLE. NOW BOTH DRIVER'S SIDE DOORS WILL NOT REMAIN CLOSED. FRONT AND REAR DOOR LATCHES ARE DEFECTIVE.
Mileage: 46,000
THIS IS THE SECOND TIME IT HAPPENS TO MY FORD FOCUS 2012 HATCHBACK. FIRST IT WAS THE BACK DOOR AT THE DRIVERS SIDE, THE SECOND ONE WAS THE DRIVER DOOR. I GET OUT OF THE CAR AND WHEN PRESSED THE KEY FOB THE HORN SOUND TWICE. GO BACK TO CHECK IF I LET A DOOR OPEN, AND THE DOOR WOULD NOT CLOSE. CALL THE DEALER AND THEY TOLD ME THAT THEY KNOW THEY HAVE PROBLEM WITH THE DOOR LATCHES BUT THEY COULD NOT DO ANYTHING BECAUSE FORD DID NOT HAVE A RECALL FOR MY CAR.
Mileage: 35,980
MY DRIVERS SIDE REAR DOORS LATCH BROKE/MALFUNCTIONED LEADING TO MY REAR DOOR SWINGING OPEN FREELY WHILE I WAS DRIVING, MY DAUGHTER WAS IN THE BACK SEAT. THE DOOR IT'S SELF WILL NOW NO LONGER STAY CLOSED. IT APPEARS THE PLASTIC/RUBBER LATCH WAS POSSIBLY WARPED FROM THE HEAT.
Mileage: 37,000
FAULTY DOOR LATCH. FORD WILL NOT HONOR ITS OWN RECALL NOTICE PUBLISHED IN NEWS PAPERS THROUGHOUT US. COST FOR REPLACE IS OVER $500. DOOR LATCHES HAVE FAILED WHILE DRIVING. MY LATCH FAILED WHILE IN PARK, BUT DOOR WOULD NOT CLOSE. FROM ABC NEWS ARTICLE "FORD IS RECALLING ABOUT 830,000 VEHICLES IN THE U.S. AND MEXICO BECAUSE PARTS IN THE SIDE DOOR LATCHES CAN BREAK AND THE DOORS CAN OPEN WHILE THE VEHICLES ARE MOVING. THE RECALL ANNOUNCED THURSDAY COVERS CERTAIN 2013 TO 2015 FORD ESCAPE SUVS AND C-MAX CARS, AND 2012 TO 2015 FOCUS CARS. ALSO INCLUDED ARE 2014 TO 2016 FORD TRANSIT CONNECT VANS, AND FORD MUSTANG SPORTS CARS AND LINCOLN MKC SUVS FROM 2015." FORD SAYS A FAULTY SPRING PART CAN BREAK, STOPPING THE DOORS FROM LATCHING. THE COMPANY SAYS THE RATE OF PROBLEMS IS HIGHER IN STATES WITH HIGH TEMPERATURES AND SUNLIGHT EXPOSURE, SO THE RECALL IS FOCUSED ON ALL OF MEXICO AND 16 STATES MAINLY IN THE SOUTH AND WEST. STATES INCLUDED ARE ALABAMA, ARKANSAS, ARIZONA, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NEW MEXICO, NEVADA, OKLAHOMA, TEXAS, UTAH, OREGON AND WASHINGTON. DEALERS WILL REPLACE ALL LATCHES IN THE RECALL STATES AND MEXICO. IN OTHER STATES THEY WILL REPLACE THE LATCHES IF THEY BREAK. THE COMPANY SAYS IT KNOWS OF ONE CRASH AND ONE INJURY THAT COULD HAVE BEEN CAUSED BY THE PROBLEM. THE RECALL WILL COST FORD ABOUT $270 MILLION, AND THAT FIGURE WILL BE INCLUDED IN THE COMPANY'S THIRD-QUARTER PRETAX RESULTS, FORD SAID IN A FILING WITH THE SECURITIES AND EXCHANGE COMMISSION. DOOR LATCHES HAVE BEEN PROBLEMATIC FOR FORD DURING THE PAST TWO YEARS. IN MAY OF 2015 THE COMPANY HAD TO RECALL 692,000 SMALL AND MIDSIZE CARS FOR A SIMILAR LATCH PROBLEM. AT THE TIME, THE U.S. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WARNED OWNERS OF THE CARS TO GET THEM REPAIRED AS SOON AS THEY GET A NOTICE FROM FORD."
Mileage: 76,000
THE BACK DOOR LATCH DOES NOT CLOSE AND THE DOOR OPENED IN ON ITS OWN NOW WILL NOT STAY SHUT SAFETY BIG TIME I COULD HAVE BEEN ON THE FREEWAY DRIVING WITH SOMEONE SITTING IN THE BACK SEAT NOW I HAVE TO PAY 430 TO FORD TO FIX SOMETHING THAT IS A MAJOR PROBLEM AND SAFETY CONCERN
DOOR LATCH ASSEMBLY DRIVER SIDE REAR DOOR AND FRONT PASSENGER DOOR HAD TO BE REPLACED, STOP WORKING FOR NO KNOW REASON
Mileage: 36,000
THE DOOR OF MY 2012 FORD FOCUS FLEW OPEN WHILE DRIVING AND WILL NOT LATCH TO CLOSE.
Mileage: 110,976
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO CLOSE. THE CONTACT MENTIONED THAT THE DOOR HAD TO BE TIED IN ORDER TO REMAIN SECURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000. ...UPDATED 09/12/16 *BF *TR
Mileage: 46,000
DRIVING ON THE FREEWAY MY DRIVER DOOR JUST FLEW OPEN. NOW IT WON'T SHUT UNLESS I LOCK THE DOOR FIRST IN THE SLOT IN THE DOOR JAM THEN CLOSE IT. THERE IS A RECALL ON THE SAME YEAR ON THE FIESTA, FUSION, AND LINCOLN MKZ. THIS NEEDS TO BE ADDRESSED AS THIS IS A SAFETY ISSUE, LUCKY I HAD MY SEAT BELT ON LIKE YOU SHOULD ALWAYS BUT THE DOOR COULD HAVE HIT ANOTHER CAR AND CAUSE AN ACCIDENT. I AM LUCKY THAT DIDN'T HAPPEN....
Mileage: 5
THE DRIVER'S SIDE REAR PASSENGER DOOR WILL NOT CLOSE. I HAVE TO USE A PIECE OF WIRE TO HOLD THE DOOR CLOSED SO THAT IT WILL NOT FLY OPEN WHILE I AM DRIVING. I NOTICED THE DOOR DID NOT CLOSE WHEN I TRIED TO SET THE ALARM. THE CAR HAD BEEN STATIONARY FOR ABOUT TWO HOURS. A CUSTOMER REPRESENTATIVE FROM FORD MOTOR COMPANY TOLD ME THAT MY FORD FOCUS WAS NOT LISTED IN A PREVIOUS RECALL. THIS DOES NOT MAKE SENSE TO ME. WHY SHOULD I HAVE TO PAY FOR SOMETHING THAT WAS THE FAULT OF THE MANUFACTURER?
Mileage: 77,400
WHILE DRIVING MY VEHICLE ON 08/03/2016 AT APPROX. 8PM, MY DRIVER'S SIDE FRONT DOOR OPENED. AT THE SAME TIME, THE DOME LIGHT CAME ON, AND A WARNING APPEARED ON MY INSTRUMENT PANEL. I MANAGED TO PULL THE DOOR CLOSED. AFTER PULLING OVER AND STOPPING, I REPEATEDLY ATTEMPTED TO CLOSE THE DOOR. IT WOULD NOT LATCH. THIS LEAVES MY CAR UNDRIVABLE AND UNSECURED (EVEN WHEN MY VEHICLE IS LOCKED, THE FRONT DRIVER DOOR DOES NOT LOCK, AS IT WILL NOT LATCH).
Mileage: 64,000
THE DOOR LATCH ON MY DRIVER'S DOOR FAILED JUST AFTER I GOT IN IT AND BEGAN DRIVING UP MY STREET. THE DOOR WOULD NOT STAY CLOSED AND AN ALERT SOUNDED. THE FORD DEALERSHIP HAS TOLD ME I HAVE TO REPLACE THE LATCH AT A COST OF APPROXIMATELY $800.
Mileage: 73,000
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 45 MPH, THE FRONT DRIVER SIDE DOOR FLEW OPEN. THE CONTACT WAS UNABLE TO SECURELY LOCK THE DOOR. THE CONTACT DROVE HOME WHILE HOLDING THE DOOR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,900.
Mileage: 85,900
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY AND FAILED TO SECURE. THE CONTACT COASTED TO THE SIDE OF THE ROAD THEN WAS ABLE TO RESUME DRIVING BY HOLDING THE DOOR HANDLE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Mileage: 84,000
THE REAR DOOR LATCH WILL NOT LATCH. THE DOOR JUST SUDDENLY FLEW OPEN WHILE I WAS DRIVING AND NOW WILL NOT LATCH SHUT. I WAS ON A CITY STREET WHEN IT HAPPENED.
Mileage: 30,400
IN MARCH 2016 THE DRIVER SIDE DOOR LATCH BROKE. AS WE WERE GETTING READY TO LEAVE HOME I OPENED THE CAR DOOR, BUT WHEN I TRIED TO CLOSE THE DOOR IT WOULD NOT LATCH. AT THIS TIME, WE WERE LUCKY THAT THE CAR WAS IN OUR DRIVEWAY AND NOT IN MOTION OR AWAY FROM HOME. WE HAD TO TIE THE DOOR CLOSED TO GET IT TO OUR LOCAL FORD DEALER. THE DEALER DECIDED THE LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THIS COST ALMOST $500. THEN, IN JULY 2016 THE LATCH ON THE FRONT PASSENGER DOOR FAILED. IN THIS INSTANCE, WHILE MY 16 YEAR OLD SON WAS DRIVING, THE PASSENGER DOOR SWUNG OPEN. LUCKILY, IT DID NOT HIT ANYTHING AS IT SWUNG OPEN. HE SLOWED DOWN FOR HIS PASSENGER TO CLOSE THE DOOR, BUT JUST LIKE THE DRIVER SIDE DOOR EARLIER THIS YEAR, THE DOOR WOULD NOT LATCH. MY SON'S FRIEND HAD TO HOLD THE DOOR CLOSED THE ENTIRE DRIVE TO OUR HOUSE (ABOUT 5 MILES ON A HIGHLY TRAVELED ROAD THAT HAS A SPEED LIMIT OF 55 MPH). THIS COULD HAVE BEEN A VERY SERIOUS OR DANGEROUS SITUATION IF MY SON HAD BEEN DRIVING ON A HIGHWAY OR HAD BEEN ALONE IN THE CAR. WE IMMEDIATELY CALLED OUR LOCAL FORD DEALER TO SCHEDULE AN APPOINTMENT AND CALLED FORD CUSTOMER RELATIONS IN HOPES THAT THEY WOULD ASSIST WITH THE COST OF REPLACEMENT. EVEN THOUGH THE FORD FOCUS IS UNDER INVESTIGATION FOR MANY VEHICLES HAVING THE SAME ISSUE AND OTHER FORD VEHICLES HAVE BEEN RECALLED FOR THE SAME ISSUE, FORD HAS STATED THAT THEY CAN NOT HELP WITH THE COST OF REPLACEMENT BECAUSE THE VEHICLE HAS NOT BEEN RECALLED. TO MAKE MATTERS WORSE, THERE ARE NO REPLACEMENT LATCHES AVAILABLE IN THE DALLAS AREA, AND IT WILL BE ALMOST A WEEK BEFORE A NEW LATCH WILL BE AVAILABLE. WE ALSO REQUESTED TO HAVE BOTH REAR LATCHES REPLACED BECAUSE I NO LONGER FEEL IT IS SAFE FOR MY 16 YEAR OLD SON TO DRIVE THIS VEHICLE WITH ITS ORIGINAL LATCHES, BUT I WAS TOLD THAT THE REAR LATCHES ARE ON BACK ORDER AND WILL NOT BE AVAILABLE FOR AT LEAST A MONTH.
Mileage: 16,000
PASSENGER DOOR WILL NOT LATCH. DROVE FOR +/- 200 FEET ACTIVATING AUTO-LOCK WHILE PULLING ON DOOR TO CLOSE IT HELPED AND IT FINALLY LATCHED. LATER I WAS ON THE FREEWAY DRIVING 65-70 IT POPPED OPEN AGAIN. AFTER SLOWING DOWN AND STRUGGLING TO HOLD THE DOOR SHUT, I MANAGED TO GET IT TO CLOSE AGAIN BECAUSE THE AUTO-LOCK KEPT CLICKING.
Mileage: 68,192
THE DRIVER SIDE DOOR WOULD NOT CLOSE ONCE I GOT INTO THE CAR. I HAD TO DRIVE MY CAR WHILE HOLDING THE DOOR SHUT. THIS IS SUCH A SAFETY HAZARD! I TOOK THE CAR DIRECTLY TO SAN TAN FORD IN GILBERT, AZ. SAN TAN FORD EXPLAINED TO ME THAT THERE WAS NOT A RECALL ON THE FORD FOCUS YET, ONLY ON THE FUSION AND THE FIESTA. I AM FURIOUS TO FIND OUT THERE HAS BEEN OVER 73 FORD FOCUS VEHICLES REPORTED WITH THIS LATCH ISSUE AND A RECALL HAS NOT BEEN MADE. I AM ALSO AWARE THAT THESE MALFUNCTIONING LATCHES CAN BREAK ON ANY OF THE DOORS IN THESE VEHICLES AT ANYTIME. I DO NOT FEEL SAFE HAVING ANY FAMILY MEMBERS INCLUDING GRANDCHILDREN RIDE WITH ME IN MY CAR. SAN TAN FORD GAVE ME AN ESTIMATE OF $529.00 TO FIX ONE LATCH. IN ORDER FOR ALL OF MY LATCHES TO BE REPLACED IT WILL BE OVER $2,116.00. THIS IS UNETHICAL AND HAZARDOUS TO THEIR CONSUMERS AND FAMILIES.
Mileage: 51,200
WHILE DRIVING MY FOCUS AND MAKING A RIGHT TURN MY DRIVER DOOR OPENED IN MID TURN AND FLEW OPEN. I HAD TO PULL OVER ON THE HIGHWAY SINCE I TRIED TO CLOSE THE DOOR AND IT WOULD NOT CLOSE. AFTER LOOKING AT THE DOOR THE LOCKING MECH WOULD NOT GO BACK UP IT STAYED DOWN.
Mileage: 100,090
CLOSED MY DRIVERS DOOR IN THE DRIVEWAY AND THE DOOR WOULDN'T LATCH CLOSED.
Mileage: 45,000
DOORS LEFT SIDE (BOTH) LATCH FAILURE-FRONT AND REAR DOOR WILL NOT STAY CLOSED-TECH FOUND LATCH IS INTERNALLY FAULTED STATIONARY-DOORS WOULD NOT LATCH, ENTERING VEHICLE
Mileage: 71,000
THE DRIVER SIDE DOOR WILL NOT LATCH CLOSED. I CANNOT LOCK THE CAR BECAUSE OF THIS. ONLY 33K MILES ON THE VEHICLE. IT WILL BOUNCE BACK WHEN IT IS SHUT AND WILL OPEN IF NOT HELD CLOSED WHILE DRIVING. INITIAL INCIDENT OCCURRED WHEN TRYING TO CLOSE THE DOOR AND IT BOUNCED BACK OPEN.
Mileage: 33,000
MY REAR DRIVER SIDE DOOR LATCH IS NOT CATCHING. I WAS DRIVING LESS THAN 25 MPH AND THE DOOR FLUNG OPEN WITH A 7 YEAR OLD CHILD IN THE BACK SEAT. I HAVE ATTEMPTED TO CLOSE THE DOOR AND IT HAS NOT CLOSED. I CALLED TO SEE IF THIS WAS COVERED UNDER THE RECALL AND THE FORD CUSTOMER SERVICE REP STATES THAT MY CAR WAS NOT BUILT IN THE FORD PLANT WITH THE RECALL. THIS IS A CONCERN OF MINE BECAUSE NO MATTER WHAT PLANT MY CAR WAS BUILT IN NO MATTER WHAT PLANT IT SHOULD BE COVERED. THIS IS CLEARLY A PART DEFECT CONCERN.
Mileage: 98,000
LEFT REAR DOOR LATCH BROKE. THE DOOR LATCH WILL NOT LATCH AND THE DOOR WILL NOT STAY CLOSED. A BUNGEE CORD WAS NEEDED TO HOLD THE DOOR CLOSE AND HAD TO ACKNOWLEDGE THAT THE DOOR WAS OPEN ON THE CAR WARNING SYSTEM. POTENTIAL OF SOMEONE FALLING OUT OF CAR WITHOUT BUNGEE CORDS HOLDING IT CLOSED. VEHICLE WAS STATIONARY WHEN THE LATCH FAILED.
Mileage: 29,800
I WAS DRIVING DOWN THE STREET AND MY REAR DRIVER SIDE DOOR JUST OPENED AS I WAS MAKING A TURN! LUCKILY MY WORK LAPTOP DID NOT FALL OUT OF THE CAR OR THE DOOR DIDN'T HIT THE CAR NEXT TO ME! I PULLED OVER TO SHUT THE DOOR BUT IT WOULD NOT STAY SHUT. AFTER FURTHER INVESTIGATION IT APPEARS THAT SOMETHING MUST BE BROKEN INSIDE THE DOOR BECAUSE IT WILL NOT LATCH! AS SUCH I HAD TO GO BUY SOME ROPE TO TIE THE DOOR HANDLE TO THE DOOR HANDLE ON THE OPPOSITE SIDE IN ORDER TO KEEP THE DOOR CLOSED SO I COULD DRIVE HOME SAFELY.
Mileage: 74,000
DRIVER SIDE REAR DOOR WILL NOT LATCH CLOSED. IT HAPPENED WHEN I ARRIVED HOME AND REMOVED ITEMS FROM THE BACK SEAT. HAVE TO USE SEAT BELT TO SECURE THE DOOR CLOSED BECAUSE THE LOCAL FORD DEALER WANTS TO CHARGE OVER 500 DOLLARS TO INSTALL A NEW LATCH ASSEMBLY. WHEN I DRIVE THE WARNING LIGHT ON THE INSTRUMENT PANEL WHEN COME ON EVERY FEW MINUTES SAYING THE REAR DOOR IN OPEN. THIS ISSUE IS VERY UNSAFE BECAUSE I HAVE A 19 MONTH OLD THAT STILL HAS TO RIDE IN A CAR SEAT IN THE BACK.
Mileage: 54,000
DRIVER SIDE DOOR LATCHES/UNLATCHES WHENEVER IT WANTS WHILE DRIVING. DOOR WON'T LATCH SHUT WHEN ENTERING OR EXITING CAR. DRIVER DOOR OPENED ON ITS OWN DRIVING DOWN FREEWAY TODAY 7/23/16 AND WOULDN'T LATCH BACK WHEN I TRIED TO SHUT THE DOOR. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS AND HAS HAPPENED ON MULTIPLE OCCASIONS. MY CAR IS LESS THAN 4 YEARS OLD I SHOULDN'T BE HAVING THESE PROBLEMS. IT IS HIGHLY DANGEROUS AND NEEDS TO BE ADDRESSED BEFORE SERIOUS INJURY OR DEATH OCCURS.
Mileage: 83,000
MY 2012 FORD FOCUS HAS HAD TWO DOORS BREAK DURING OPERATION AS IS DESCRIBED IN YOUR CURRENT INVESTIGATION TITLED "NHTSA ACTION NUMBER: PE16001". THE FIRST DOOR THAT MALFUNCTIONED WAS THE DRIVER'S DOOR. THE SECOND WAS THE REAR PASSENGER DOOR. IN BOTH CASES, I HAD BEEN DRIVING THE VEHICLE AND PARKED, THEN UPON ATTEMPTING TO CLOSE THE DOOR IT WOULD NO LONGER LATCH. FROM THAT POINT ON IT WAS IMPOSSIBLE TO LATCH THE DOOR CLOSED. IN THE CASE OF THE SECOND/REAR PASSENGER DOOR, MY GIRLFRIENDS' 9 YEAR OLD SISTER WAS IN THAT SEAT...WHEN I WENT TO OPEN IT FOR HER TO GET OUT I DISCOVERED THE DOOR WAS OPEN. THIS IS EXTREMELY DANGEROUS, OBVIOUSLY. I HAVE ALSO HAD TO SPEND APPROXIMATELY $1000 REPAIRING THESE DOORS AT MY LOCAL FORD DEALERSHIP, AS THE CAR ISN'T OPERABLE IN THAT CONDITION AND FORD DENIED MY REQUESTS TO PAY FOR THE REPAIRS. I AM AWARE THAT A SIMILAR PROBLEM IN OTHER FORD MODELS HAS RESULTED IN A RECALL, BUT FOR MY SPECIFIC MODEL JUST YOUR ON-GOING INVESTIGATION HAS TAKEN PLACE THUSFAR.
Mileage: 50,000
MY SON'S 2012 FORD FOCUS LEFT REAR DOOR FLUNG OPEN ON ITS OWN WHILE DRIVING ON THE FREEWAY. THANKFUL NO ONE WAS INJURED, AND WHEN HE PULLED TO THE SHOULDER HE REALIZED THAT HE COULD NOT GET THE TO ENGAGE TO CLOSE OR LOCK. HE STRUGGLED WITH IT FOR A FEW MINUTES, AND REALIZED IT WAS USELESS. HE THEN HAD TO DRIVE HOME HOLDING REAR DOOR CLOSED WHILE TRYING TO SAFELY DRIVE THE CAR. FORD NEEDS TO RECALL THE DOOR LATCHES ON THESE VEHICLES. DRIVERS RISK DEATH AND INJURY.
Mileage: 46,000
THE DRIVER'S SIDE DOOR LATCH HAS FAILED AND THE DOOR WILL NOT HOLD ITSELF CLOSED. WHEN I ATTEMPT TO LOCK THE DOORS, IT TRIES AND IMMEDIATELY UNLOCKS THEM. THE LATCH MECHANISM ITSELF CAN BE PUSHED CLOSED WITH YOUR FINGER WHEN THE DOOR IS OPEN HOWEVER IT DOESN'T ACTUALLY STAY CLOSED. A SPRING FORCES IT BACK OPEN. THE LATCH FAILED IN THE PARKING LOT. WHEN I GOT IN TO COME HOME FROM WORK, THE DOOR WOULD NOT LATCH CLOSED. I THOUGHT MAYBE THE SEAT BELT OR SOME OTHER OBJECT GOT CAUGHT IN IT HOWEVER THAT WAS NOT THE CASE. IN ORDER TO DRIVE HOME, I HAD TO HOLD THE DOOR CLOSED AS BEST AS I COULD WITH ONE HAND WHILE ATTEMPTING TO STEER AND OPERATE TURN SIGNALS WHICH IS EXTRAORDINARILY UNSAFE AND DISTRACTING.
Mileage: 33,000
DRIVER SIDE DOOR CAME OPEN WHILE CAR WAS IN MOTION, BEING DRIVEN ON A CITY STREET. DRIVER SIDE DOOR WILL NOT STAY CLOSED. DOOR LATCH HAS FAILED.
Mileage: 80,000
THE REAR DRIVER'S SIDE DOOR LATCH FAILED. THIS IS THE SECOND LATCH THAT I HAVE HAS FAILED ON THE CAR. THE DRIVER'S SIDE DOOR LATCH FAILED IN NOVEMBER 2015. I WAS PULLING OUT OF A PARKING SPOT (GOING IN REVERSE) WHEN THE DOOR OPEN WARNING LIGHT CAME ON. I HAD JUST PUT MY DOG IN THE CAR AND CLOSED THE DOOR. THE DOOR LATCH FAILED SUDDENLY AND THE DOOR WILL NOT CLOSE.
Mileage: 44,454
DOOR LATCHES ON THE FORD FOCUSES HAVE A TENDENCY TO BREAK WITHOUT ANY WARNING. I OPENED MY REAR LEFT DOOR TO DEPOSIT SOMETHING IN THE BACKSEAT, TRIED TO CLOSE THE DOOR, AND I REALIZED IT WOULDN'T SHUT BECAUSE THE DOOR LATCH HAD BROKEN. LUCKILY, I WAS PARKED IN A PARKING LOT, BUT I HAD TO DRIVE THE CAR DOWN TO THE DEALERSHIP HOLDING THE DOOR CLOSED THE ENTIRE WAY BECAUSE I DIDN'T HAVE ANY WAY TO WIRE IT SHUT. IT POSED A SERIOUS SAFETY HAZARD.
Mileage: 60,000
WHEN I APPROACHED MY VEHICLE PARKED IN A PRIVATE PARKING LOT I NOTICED THE LEFT REAR DOOR WAS AJAR. I TRIED TO SHUT IT MULTIPLE TIMES WITH NO SUCCESS. I ENDED UP USING A STRAP TO KEEP MY DOOR CLOSED, WHICH SEEMED VERY UNSAFE, AND TOOK MY VEHICLE TO THE NEAREST FORD SERVICE CENTER FOR REPAIRS. I WAS EVENTUALLY DETERMINED THAT IT WAS A FAULTY DOOR LATCH THAT WAS EXTREMELY EXPENSIVE TO HAVE REPLACED. UGH!
Mileage: 110,772
WHEN I APPROACHED MY VEHICLE PARKED IN A PRIVATE PARKING LOT I NOTICED THE DRIVER DOOR WAS AJAR. I TRIED TO SHUT IT MULTIPLE TIMES WITH NO SUCCESS. I ENDED UP MANUALLY HOLDING THE DOOR CLOSED, WHICH WAS VERY UNSAFE, AND TOOK MY VEHICLE TO THE NEAREST FORD SERVICE CENTER FOR REPAIRS. I WAS EVENTUALLY DETERMINED THAT IT WAS A FAULTY DOOR LATCH THAT WAS EXTREMELY EXPENSIVE TO HAVE REPLACED. UGH!
Mileage: 108,959
WITH 65300 MILES ON MY VEHICLE, THE DRIVERS DOOR LATCH FAILED. THE DOOR WILL NOT LATCH .I MUST SECURE THE DOOR WITH A BUNGEE CORD. MY DEALER INFORMED ME THAT MY VEHICLE VIN IS NOT PART OF ANY RECALL AND THAT THE REPAIR OF THE SINGLE DOOR IS $600. NO ACCOMMODATION OF ANY KIND WAS OFFERED.
Mileage: 65,300
THE REAR DRIVERS SIDE DOOR LATCH HAS A BROKEN SPRING AND WILL NOT LATCH AT ALL! MY SON WENT OUT TO THE CAR TO LEAVE AND PUT MY GRANDSON IN THE BACK SEAT AND TRIED TO CLOSE THE DOOR AND IT WOULDN'T LATCH. HE CALLED FOR SOMEONE TO PICK UP THE 3 YEAR OLD THEN USED HIS BELT TO TIE THE DOOR SHUT AND TOOK IT BILL UTTER FORD. FORD HAS INFORMED US THE PART IS NOT COVERED AND IT IS ON A MAJOR BACK ORDER WITH NO ESTIMATED DATE OF AVAILABILITY. THEY ARE NOT WILLING TO GIVE US A LOANER CAR UNTIL PART COMES IN. THE FOCUS IS NOT SAFE TO DRIVE WITH A BROKEN DOOR LATCH! THIS CAR HAS 70,000 MILES AND WAS A CERTIFIED PREOWNED WHEN WE BOUGHT IT.
Mileage: 70,000
DRIVER SIDE DOOR WILL NOT STAY CLOSED. WORKED FINE THEN WOULD NOT LATCH CLOSE. THE DOOR NOW WILL SWING OPEN UNLESS HELD IN PLACE.
Mileage: 110,000
THE DRIVERS SIDE REAR DOOR LATCH WOULD NOT LATCH. I HAD TO TIE UP THE DOOR FROM THE INSIDE AND TAPE THE DOOR SHUT FROM THE EXTERIOR. WITH THE DOOR NOT ABLE TO LATCH THE CAR COULD NOT BE DRIVEN OR THE DOOR WOULD FLY OPEN. I BOUGHT A LATCH FROM FORD AND REPLACED THE ENTIRE ASSEMBLY.AT A SHOP. TOTAL COST OVER $350. I MAY HAVE PURCHASED THE SAME LATCH THAT CAME WITH THE VEHICLE. THIS COULD HAPPEN AGAIN ON ANY DOOR. THE CAR WAS PARKED WHEN I CAME BACK I NOTICED THE DOOR WOULD NOT SHUT. THEREFORE I TIED IT AND TAPED IT TO GET HOME.
Mileage: 130,000
DRIVER DOOR LATCH HAS FAILED. WILL NOT KEEP THE DOOR CLOSED. SAME PROBLEM AS FORD FUSION AND FORD FIESTA. PLEASE MAKE FORD ADD THE FOCUS FOR A DOOR LATCH RECALL. CAR WAS STATIONARY WHEN DEFECT OCCURRED. WENT TO CLOSED THE DOOR AND IT WOULD LATCH.
Mileage: 50,000
REAR PASSENGER DOOR LATCH STOPPED LATCHING DOOR BOUNCES SHUT AND OPEN AGAIN NOT CLOSING PROPERLY. I HAD TO SECURE IT WITH A CORD ANCHORED TO ANOTHER PART OF THE CAR INTERIOR TO DRIVE HOME. I ALREADY HAD THIS SAME ISSUE WITH THE DRIVER REAR DOOR LATCH. THE CHECK DOOR LIGHT COMES NO AND OF AS DRIVING WHILE THE DOOR IS TIED SHUT.
Mileage: 122,301
AS I STARTED MY DRIVE TO WORK ON 7/13/16 ON MY COUNTY ROAD AND MY INDICATOR LIGHT CAME ON AND SAID PASSENGER DOOR OPEN. I EXITED MY VEHICLE TO FIND MY REAR DRIVER SIDE DOOR OPEN AND WOULD NOT CLOSE. THIS IS NOT THE ONLY TIME THIS HAS HAPPENED, I HAD TO REPLACE THE LATCH ON THE REAR PASSENGER SIDE LESS THAN A YEAR AGO. THIS IS A MAJOR SAFETY CONCERN FOR ME AND MY FAMILY BUT ALSO PUTS A BURDEN ON MY FINANCIAL SITUATION, CONSIDERING I CANNOT DRIVE MY CAR TO WORK UNTIL THIS PROBLEM IS FIXED.
Mileage: 145,000
CAR DOOR WON'T LATCH. SWUNG OPEN AT RANDOM AND WILL NOT STAY CLOSED. OCCURRED IN MOTION, BACKING OUT OF MY DRIVEWAY. SIMILAR RECALL FOR DIFFERENT FORD VEHICLES BUT NOT THE FORD FOCUS 2012.
Mileage: 58,000
DRIVER REAR DOOR LATCH BROKEN WHILE DRIVING. LEAVING A PARKING GARAGE THE REAR DOOR SUDDENLY SWINGS OPEN NEARLY HITTING A PASSING CAR. AFTER PULLING OVER TO CLOSE THE DOOR IT IS APPARENT THE DOOR LATCH IS BROKEN AND WILL NOT LATCH AT ALL. I HAVE A SHORT VIDEO SHOWING THE FAILURE OF THE DOOR TO LATCH IF NEEDED.
Mileage: 50,000
I HAVE NOW AN ISSUE WITH MY PASSENGER DOOR THAT WILL NOT CLOSE. I OPENED MY DOOR AND WENT TO CLOSE IT AND IT POPPED BACK OPEN. WOULD NOT LATCH TO CLOSE. AS A RESULT I HAD TO TIE THE DOOR CLOSED. MY CAR WAS IN A PARKED POSITION AND I WAS PLACING ITEMS ON THE BACK SEAT. I WAS ABLEBTO OPEN THE DOOR BUT AS I ATTEMPTED TO CLOSE THE DOOR WOULD NOT ENGAGE OR LATCH JUST POPPED OPEN.
Mileage: 527,000
DOOR LATCH FAILURE DURING DRIVING. I WAS DRIVING THE CAR, TOOK A RIGHT TURN AND OUT OF NOWHERE THE DRIVER'S DOOR CAME UNLATCHED AND OPENED. I WAS ABLE TO GET THE CAR HOME BY HOLDING THE DOOR SHUT AND DRIVING BASICALLY WITH 1 HAND. AFTER ARRIVING AT HOME, IT BECAME EVIDENT THROUGH MULTIPLE ATTEMPTS TO CLOSE AND LATCH THE DOOR THAT THE LATCH WAS MALFUNCTIONING. THIS PROBLEM IS NOT ONLY DANGEROUS, IT IS ALSO LEAVES MY CAR MORE VULNERABLE FOR THIEF. THOUGH RESEARCH OF RECALLS I AM AWARE THIS IS CURRENTLY UNDER INVESTIGATION. WE WERE IN MOTION ON A 4 LANE ROAD IN A RURAL AREA AND TURNING. THIS HAPPENED ON JULY 8TH, 2016
Mileage: 55,000
THE PASSENGER REAR DRIVERSIDE DOOR WON'T CLOSE. THERE WAS NO EVENT THAT HAPPENED TO CAUSE THIS ISSUE, IT JUST STOPPED FUNCTIONING ALL ON IT'S OWN AND JUST LIKE MY 1ST REPORT ON THIS SAME VEHICLE LAST MONTH REGARDING THE FRONT PASSENGER DOOR DOING THE EXACT SAME THING AND FORD MOTOR COMPANY KNEW THIS PROBLEM EXISTED 2-3 YEARS AGO AND CUNSUMERS WERE NEVER NOTIFIED OF THIS POTENTIAL DANGER OF THE DOORS COMING OPEN W/O WARNING AND MALFUNCTIONING. DOES SOMEONE HAVE TO GET SERIOUSLY HURT, OR WORST, DIE B4 FORD IS FORCED TO RECALL THESE EFFECTED VEHICLES FOR REPAIR? AS A CONSUMER, I WANT TO KNOW WHY FORD ISN'T FORCED TO TAKE CARE OF THIS PROBLEM? AS OF NOW I HAVE 2 DOORS THAT WON'T CLOSE SO THEY CAN'T BE LOCKED AND I HAVE NO GARAGE TO PUT THE VEHICLE IN, SO IT'S VERY VOLNERABLE TO THEFT IF IT'S NOTICED THESE DOORS ARE NOT CLOSED AND IF IT RAINS, THE VEHICLE WILL RECIEVE WATER DAMAGE ON TH ENTERIOR. SO, HOW LONG NOW B4 ANOTHER DOOR STOPS WORKING IN THIS SAME MANNER. I WAS PREPARING THE VEHICLE 07/09/16 FOR TAKING IT ON 07/11/16 TO ANOTHER REPAIR FACILITY THAN FORD TO GET AN ESTIMATE ON FIXING THE 1ST DOOR REPORTED ON LAST MONTH TO YOU, IN HOPES TAT IT WOULD BE A LOT CHEAPER THAN $600, BUT NOW THAT 2 DOORS ARE FAULTY, IT'S NO WAY I CAN AFFORD DOING THAT AND AS I THOUGHT ABOUT IT, THIS WAS FORD WAS HOPING PEOPLE WOULD DO PROBABLY, I'M NOT IN THEIR HEADS OR MEETINGS. THIS IS THEIR DESIGN ISSUE (FLAW), THEY NEED TO FIX THIS, OR TAKE THIS VEHICLE BACK AND RETURN ALL OUR MONEY INVESTED IN THIS VEHICLE INCLUDING DOWN PAYMENT AND MONTHLY PAYMENTS, WHICH ARE ALL ON TIME SINCE DAY 1.
Mileage: 112,000
MY DRIVER SIDE LATCH HAS FAILED. MY CAR DOOR WON'T CLOSE PROPERLY ON ITS OWN.
THE FRONT DRIVER'S SIDE DOOR LATCH STOPPED CLOSING. THE PART ITSELF NO LONGER CLOSES AROUND THE PIN CAUSING THE DOOR NOT TO SHUT OR LOCK. UNLESS PHYSICALLY RESTRAINED, THE DOOR WILL SWING OPEN WHILE DRIVING CAUSING SEVERAL POTENTIAL SAFETY HAZARDS. THANKFULLY IT DID NOT BREAK WHILE I WAS MOVING. I DROVE HOME FROM WORK, PARKED, AND THEN LEFT TO GO RUN ERRANDS, BUT WHEN I WENT OUT TO RUN ERRANDS THE DOOR DID NOT CLOSE ANYMORE. UPON VISUAL INSPECTION AND COMPARISON TO THE PASSENGER SIDE I NOTICED A SMALL PLASTIC PIECE THAT APPEARED TO BE BROKEN OFF ON THE FRONT OF THE LATCH.
Mileage: 70,000
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE DRIVER SIDE DOOR SWUNG OPEN INDEPENDENTLY AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Mileage: 130,000
MY VEHICLE HAD A DOOR MALFUNCTION THAT WOULDN'T ALLOW PROPER CLOSURE. AS THIS WAS "AFTER HOURS" FOR A TYPICAL DEALERSHIP, I HAD TO LEAVE BY CAR DOOR AJAR UNTIL WE WERE ABLE TO GET IT INTO A SERVICE STATION. ONCE I DID, I LEARNED THAT THIS WAS AN INCREDIBLY COMMON MALFUNCTION AND WAS ADVISED THAT I SHOULDN'T LEAN FROM THE INSIDE ON ANY OF MY DOORS, INCLUDING THE DRIVER DOOR. I PLEAD WITH FORD (BOTH DEALERSHIP AND FORD CORPORATE) TO REPLACE THE NECESSARY PARTS ON ALL 4 OF THESE DEFECTIVE DOORS, AS THIS IS A FACTORY MALFUNCTION; WELL DOCUMENTED BY THOUSANDS OF FORD OWNERS, AND WAS TOLD THAT IT WASN'T RECALLED SO I'D HAVE TO SETTLE FOR $600 PER DOOR IN ORDER TO HAVE THIS PROBLEM FIXED. I, UNABLE TO AFFORD $2400 IN CHARGES, NOW I HAVE TO HOPE THAT MY CAR DOESN'T OPEN WHILE I AM DRIVING IT. WHICH WILL ONLY CAUSE SEVERE DAMAGE TO ANY VEHICLE OR PERSONS AROUND ME IF ISSUE CAUSES ACCIDENT. I ALSO WILL NOT BE ABLE TO PUT MY CHILDREN IN THE CAR, OR SEATED NEAR PASSENGER DOOR, OR BACK SEAT DOOR THAT WAS NOT FIXED - AS THEY COULD HAVE THIS SITUATION HAPPEN. WHILE ALWAYS BUCKLED, THERE IS NO GUARANTEE THAT THIS HORRIFYING FACTORY DEFECT WON'T CAUSE HARM WHILE VEHICLE IS IN MOTION. AT THIS POINT. I WOULD HOPE THAT THIS ISSUE ONLY ASSISTS IN GETTING A FACTORY RECALL FROM FORD AND FOR REIMBURSEMENT OF THE $600 CHARGE; BEFORE ANY FURTHER ACCIDENTS. NOT ONLY FOR MY CHILDREN'S SAKE, FOR MY SAKE, OR THE NUMEROUS CUSTOMERS OF THESE DEFECTIVE VEHICLES; BUT ALSO FOR THE SAKE OF EVERY DRIVER AND PASSENGER ON THE ROAD NEAR AN AFFLICTED FORD VEHICLE. I PLEAD FOR HELP IN GETTING THIS FIXED. PLEASE.
Mileage: 52,000
MY REAR PASSENGER SIDE DOOR WILL NOT LATCH CLOSE.
Mileage: 40,000
DRIVER'S DOOR LATCH FAILURE WHILE STATIONARY. OCCURED AT 1315 ON 8 JULY 2016. UNLOCKED VEHICLE AND ENTERED TO DRIVE HOME. NOTICED DOOR DID NOT LATCH WHEN PULLED SHUT AND FREELY OPENS. WAS FORCED TO TIE A STRAP AROUND FRONT AND BACK DOORS THROUGH OPEN WINDOWS TO GET HOME. WITHOUT PRESURE HOLDING DOOR CLOSED, THE DOOR AJAR WARNING SOUNDS. UNABLE TO SAFELY LOCK VEHICLE OVERNIGHT TO PREVENT VANDALISM. SEEMS LIKE IT SHOULD BE COVERED BY NHTSA CAMPAIGN NUMBER: 15V246000. CALLED LOCAL FORD DEALER AND WAS TOLD IT'S NOT COVERED BY ANY RECALL AND THAT THEY WOULD HAVE TO INSPECT FIRST BEFORE GIVING MORE INFO. SINCE IT IS EXTREMELY INCONVENIENT TO GET THE CAR DROPPED OFF I HAVEN'T BEEN ABLE TO FOLLOWUP TODAY. PLEASE CONTACT ME FOR MORE INFO.
Mileage: 73,372
THIS IS THE SECOND/SAME ISSUE WITH THIS VEHICLES DOOR LATCHING SYSTEM. FIRST WAS IN OCT 2015, REF #10784961-DRIVER SIDE REAR DOOR. THIS TIME SPOUSE WAS DRIVING OUT OF OUR NEIGHBORHOOD ON THE CITY STREET, CAR WAS IN MOTION APPROXIMATELY 10 MPH. SHE MADE A RIGHT HAND TURN AND THE DRIVER DOOR SWUNG OPEN. SHE STOPPED AND PULLED THE DOOR CLOSED BUT IT WOULD NOT LATCH CLOSED. SHE RETURNED HOME AND I FOUND THAT THE DRIVE DOOR LATCHING SYSTEM WAS NOT ENGAGING. I AM USING A SMALL ROPE ATTACHED TO THE INTERIOR DOOR PANEL HANDLE TO KEEP THE DOOR CLOSED WHEN NOT OCCUPIED. I AM UNABLE TO LOCK/SECURE MY VEHICLE AND THE INTERIOR/EXTERIOR LIGHTS REMAIN ON WHEN THE DOOR IS NOT PULLED CLOSED WITH THE SMALL ROPE ATTACHED TO THE INTERIOR DOOR PANEL HANDLE ON ONE END AND THE EMERGENCY BRAKE ON THE OTHER END. NO INJURIES DURING INCIDENT.
Mileage: 133,000
PASSENGER SIDE REAR DOOR OPENED WHILE DRIVING ON A CITY STREET AND WILL NOT RE LATCH. APPEARS TO BE AN ISSUE WITH THIS VEHICLE WITH OTHERS REPORTING SIMILAR ISSUES.
Mileage: 94,000
IN APRIL 2016, THE DRIVERS SIDE DOOR LATCH QUIT WORKING AFTER I ATTEMPTED TO SHUT IT TO GO HOME FROM WORK. I WAS NO LONGER ABLE TO SHUT THE DOOR AND HAD TO TIE IT SHUT TO DRIVE IT. I HAD IT REPAIRED AT A FORD DEALERSHIP FOR JUST UNDER 600$. TODAY, 07 JULY 2016, MY PASSENGER SIDE DOOR LATCH QUIT WORKING WHILE I WAS VACUUMING THE CAR. I WENT TO LEAVE AND THE "DOOR AJAR" INDICATOR CAME ON. I ATTEMPTED TO SHUT IT AND IT WOULD NOT SHUT. I CALLED FORD AND THEY SAID THAT BECAUSE IT ISN'T RECALLED THEY WON'T FIX IT.
DRIVER SIDE DOOR FLEW OPEN WHEN I MADE A RIGHT HAND TURN ON A CITY STREET. DOOR WILL NOT CLOSE NOW. DEFECTIVE LATCH. DOOR BOUNCES OPEN WHEN I TRY TO CLOSE IT. I RESEARCHED ISSUE AND FORD HAS DONE RECALLS FOR OTHER MODELS BUT NOT THE FOCUS. DEALER SAID IT WOULD BE $500 TO FIX.
Mileage: 60,000
GOT INTO MY FOCUS AS I NORMALLY DO. WENT TO PULL THE DOOR SHUT AND IT DID NOT LATCH. WILL NOT LATCH WHETHER LOCKED OR UNLOCKED. GLAD IT DIDN'T FLY OPEN LIKE I'VE READ THIS HAPPENING TO OTHER PEOPLE. ALSO GLAD IT DID NOT BOUNCE BACK AND HIT MY NEIGHBORS CAR. VERY UPSETTING TO READ FORD HAS HAD THIS PROBLEM IN OVER A HALF MILLION OF THEIR VEHICLES.
Mileage: 95,000
WITHOUT WARNING THE DRIVER DOOR FLEW OPEN AS CAR WAS PULLING ONTO FEEDER STREET AND WOULD NO LONGER LATCH AFTER THIS EVENT. WHEN RESEARCHING BLOGS FOUND OTHERS WHO HAD SIMILAR EVENTS. NEARBY DEALER CONFIRMED LATCH WOULD NOT OPERATE AND WAS BROKEN. MECHANIC STATED THAT THIS HAD BEEN SEEN REPEATEDLY ON OTHER FORD MODELS BUT NOT OFTEN ON FOCUS MODEL. WAS TOLD BY DEALER THAT OTHER MODELS HAVE RECALLS LISTED TO REPLACE ALL DOOR LATCHES.THIS COULD HAVE BEEN A MAJOR SAFETY ISSUE INCLUDING POSSIBLE EJECTION FROM THE VEHICLE.
Mileage: 58,500
DRIVER SIDE REAR DOOR LATCH STOPPED WORKING. DOOR WON'T STAY CLOSED, HAVE TO USE TOW STRAPS TO KEEP DOOR CLOSED OR IT WILL FLY OPEN WHILE DRIVING. VEHICLE WAS STATIONARY.
Mileage: 66,000
I HAVE HAD *2* OF MY DOOR LATCHES FAIL. DRIVER DOOR, AND DRIVER-SIDE PASSENGER DOOR. I HAVE HAD THE DRIVER DOOR LATCH REPLACED (APRIL 21ST, 2016) AND THE 2ND LATCH JUST FAILED BUT NOT YET REPLACED (JULY 2ND, 2016). THE FIRST REPLACEMENT COST ME $381.47, AND NONE OF IT WAS COVERED BY FORD AS IT IS NOT PART OF A RECALL.
Mileage: 53,000
I HAVE HAD *2* OF MY DOOR LATCHES FAIL. DRIVER DOOR, AND DRIVER-SIDE PASSENGER DOOR. I HAVE HAD THE DRIVER DOOR LATCH REPLACED (APRIL 21ST, 2016) AND THE 2ND LATCH JUST FAILED BUT NOT YET REPLACED (JULY 2ND, 2016). THE FIRST REPLACEMENT COST ME $381.47, AND NONE OF IT WAS COVERED BY FORD AS IT IS NOT PART OF A RECALL.
Mileage: 53,000
MY DRIVER SIDE DOOR SWUNG OPEN WHILE DRIVEING HOME, LUCKILY I WASN'T ON THE FREEWAY JUST SURFACE STREETS AND NOT TOO FAR FROM HOME, THE DOOR AJAR LIGHT CAME ON. WHEN I GOT HOME I CHECKED TO SEE IF MAYBE IT WAS STUCK IN THE CLOSED POSITION, IT WAS NOT, I CLOSED THE LATCH AND ATTEPMTED TO SEE IF IT WOULD HOLD AND A SIMPLE PULL WOULD OPEN IT.
Mileage: 50,000
THE DOOR DOES NOT CLOSE FROM ONE MINUTE TO THE NEXT THE CAR WAS NOT RUNNING.
THE LATCH ON THE DRIVERS SIDE REAR DOOR QUIT LATCHING AND THE DOOR WON'T SHUT. I HAVE SEEN SEVERAL COMPLAINTS AND ARTICLES ONLINE ABOUT OTHER PEOPLE WHO OWN THE SAME VEHICLE HAVING THIS PROBLEM WHEN DRIVING THE DOWN THE ROAD OR PULLING INTO A PARKING LOT AND THE DOOR JUST UNLATCHING AND OPENING ALL OF A SUDDEN AND NO LONGER CLOSING. LUCKILY, MINE HAPPENED TO STOP LATCHING WHILE I WAS PARKED AND PUTTING SOMETHING INTO THE BACKSEAT. I HAVE OWNED MY CAR FOR A LITTLE OVER A YEAR AND IT IS ONLY A 2012 MODEL AND I HAVE HAD MANY ISSUES WITH IT, SUCH AS THE RADIO SYSTEM AND I HAVE HAD TO HAVE AN UPDATE INSTALLED TO THE TRANSMISSION. I THINK THAT IT ISN'T RIGHT FOR A CARD DOOR ON A 2012 CAR TO STOP LATCHING ALL OF A SUDDEN AND IT IS VERY DANGEROUS THAT OTHER PEOPLE HAVE HAD THE SAME PROBLEM WHILE THEIR CAR IS IN MOTION. I FEEL THIS SHOULD BE A RECALL ON THE 2012 FORD FOCUS.
Mileage: 100,000
LATCH OF REAR DRIVER DOOR WILL NOT LATCHED. IT WAS REPAIRED AND WITHIN 2 WEEKS THE DRIVER'S DOOR WILL NOT STAY LATCHED. ACCORDING TO WHAT I HAVE READ, FORD IS AWARE OF THE ISSUE AND HAS ISSUED A RECALL FOR OTHER MODELS, BUT WILL NOT ISSUE A RECALL FOR THE FOCUS
Mileage: 85,000
WHILE DRIVING, THE REAR DRIVER DOOR OPENED UP ON IT'S OWN. PULLED OVER TO CLOSE BUT IT WON'T STAY SHUT. HAD TO TIE IT CLOSED WITH A BUNGEE CORD. VERY DANGEROUS. I CALLED MY DEALER AND WAS TOLD THERE WAS A LOCK RECALL FOR A FORD FUSION BUT NOT THE FOCUS. IT IS THE SAME LOCK! THEY WANT $600 TO FIX IT.
Mileage: 52,000
WHILE DRIVING AND MAKING A TURN BACK DRIVERS SIDE DOOR FLEW OPEN.
THE CAR DOOR IN THE BACK SEAT ON THE DRIVERS SIDE OF MY 2012 FORD FOCUS SE, FLUNG OPEN AS I WAS MAKING A SHARP TURN WHILE I WAS ATTEMPTING TO DRIVE INTO MY SON'S APARTMENT COMPLEX. LUCKILY MY TWO CHILDREN WHO WERE SEATED IN THE BACK SEATS WERE WEARING THEIR SEATBELTS, OR THIS COULD'VE BEEN MUCH WORSE. THE DOOR LATCH NO LONGER WANTS TO LATCH ON. THE DOOR DOES NOT CLOSE. THE DOOR AJAR SENSOR KEEPS SHOWING AND AN ANNOYING BEEPING SOUND KEEPS GOING OFF TO LET ME KNOW THAT THE BACK DRIVERS SEAT DOOR IS AJAR. FORTUNATELY THERE WAS NO ACCIDENT, THEREFORE LAW ENFORCEMENT WAS NOT CONTACTED OR NEEDED. WE SAFELY PULLED OVER AND ATTEMPTED TO CLOSE THE DOOR. AGAIN, THE DOOR WILL NOT STAY CLOSED. THE CAR IS ATTEMPTING TO LOCK THE DOOR BUT CANNOT. YOU CAN HEAR IT. ALSO THE DOOR HANDLES APPEAR TO STILL BE IN WORKING CONDITION. IT SEEMS THAT IT'S THE LATCH THAT DOES NOT CLOSE AROUND THE METAL BAR WHEN CLOSED. THERE IS NOT A CURRENT RECALL ON THE 2012 FORD FOCUS SE, BUT FROM STORIES ON THE INTERNET, I'M NOT THE FIRST TO HAVE THIS HAPPEN TO THIS YEAR AND MODEL. THIS IS NOT SAFE AND NEEDS TO BE THOROUGHLY INVESTIGATED AS SOON AS POSSIBLE. THERE ARE TWO OR THREE OTHER FORD CARS ON RECALL FOR THE FAULTY LATCHES. I TRULY BELIEVE THAT THIS MODEL NEEDS TO BE LOOKED AT AS WELL. THANK YOU. *TR
Mileage: 84,689
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE DOOR OPENED WITHOUT WARNING WHILE THE VEHICLE WAS IN MOTION. THE CONTACT HAD TO SECURE THE DOOR WITH BUNGEE CORDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Mileage: 54,000
IN MARCH OF THIS YEAR, MY DRIVER'S DOOR LATCH BROKE UNEXPECTEDLY. I WENT INTO A RESTAURANT AND THE DOOR CLOSED FINE. HOWEVER, WHEN I RETURNED TO OPEN MY DOOR, IT WOULD NOT LOCK. AS A RESULT, I HAD TO TAKE MY CAR TO A FORD SERVICE CENTER TO FIX IT. THEY TOLD ME THAT IT WAS NOT COVERED BY THE WARRANTY AND THERE WAS NO RECALL. I HAD TO PAY OVER 600 DOLLARS TO GET IT FIXED. LAST WEEK, I WENT TO THE GROCERY STORE AND THE REAR DRIVER'S SIDE DOOR LATCH BROKE. I TALKED TO FORD CUSTOMER CARE AND THEY TOLD ME THAT I HAD TO TAKE IT IN FOR REPAIRS. THIS IS THE SECOND TIME A DOOR LATCH BROKE ON MY CAR IN LESS THAN THREE MONTHS! THE CAR HAS NEVER BEEN IN AN ACCIDENT AND THE DOORS WERE WORKING FINE UNTIL THE DOOR LATCHES SUDDENLY BROKE. BOTH TIMES, MY CAR WAS PARKED WHEN I EXPERIENCED THE DOOR LATCH FAILURES. I HAVE NEVER EXPERIENCED A PROBLEM LIKE THIS WITH OLDER CARS AND I AM THE ONLY OWNER OF THIS CAR.
Mileage: 92,808
455000 MILES - DRIVER SIDE DOOR LATCHES/LOCKS/LINKAGES FAILED TO SECURE/LATCH THE DOOR. THE INCIDENT OCCURRED WHILE BACKING OUT FROM PARKING SPACE, AND PRESENTED DANGEROUS CONDITIONS AS THE DOOR SWUNG OPEN IN PARKING LOT TRAFFIC. THE LATCHES/LOCKS/LINKAGES WILL REQUIRE REPAIR AS THE DOOR CANNOT BE SECURED. THIS IS A SECOND OCCURRENCE OF FAILED DOOR LATCHES/LOCKS/LINKAGES FOR THE VEHICLE. FIRST OCCURRENCE REPORTED ON 03/02/2016 (NHTSA ID NUMBER: 10839377) INVOLVED REAR DRIVER SIDE PASSENGER DOOR (CURRENTLY THE DOOR IS FASTENED BY RATCHET STRAPS). IT IS MATTER OF TIME BEFORE THE REMAINING PASSENGER SIDE DOORS LATCHES/LOCKS/LINKAGES FAIL.
Mileage: 45,500
FRONT DRIVER'S SIDE DOOR SUDDENLY FAILED TO STAY CLOSED. WE HAVE TO USE BUNGEE CORDS TO KEEP THE DOOR SHUT WHILE DRIVING DOWN THE HIGHWAY. ALSO, WHEN PARKED THE LIGHTS STAY ON DRAINING THE BATTERY. WE HAD THIS PROBLEM LAST YEAR WITH A DIFFERENT DOOR ON THE SAME CAR AND HAD TO REPLACE THE LATCH. THIS IS CLEARLY A SYSTEMATIC PROBLEM AND FORD NEEDS TO ADDRESS THIS. AS IT STANDS RIGHT NOW I NO LONGER FEEL SAFE DRIVING MY FORD FOCUS. THIS IS ALSO GETTING VERY EXPENSIVE FOR US FIX.
I ENTERED THE VEHICLE THROUGH THE DRIVERS SIDE DOOR WHILE IT WAS PARKED IN MY DRIVEWAY, WHEN I WENT TO CLOSE THE DOOR THE DOOR LATCH DID NOT ENGAGE AND THE DOOR JUST BOUNCED BACK OPEN. I CONTACTED MY LOCAL FOR DEALER WHO SUGGESTED THAT I TETHER THE DOOR DOWN SO THAT I COULD DRIVE IT TO THEIR LOCATION. ONCE I ARRIVED AT THE DEALERSHIP THEY PROCEEDED TO TELL ME MY CAR IS NO LONGER UNDER WARRANTY AND THAT YES THERE IS A RECALL ON SOME DOOR LATCHES MY CAR DID NOT QUALIFY. THEY THEN PROCEEDED TO WRITE UP AN ESTIMATE FOR THE WORK FOR A BILL TOTALING MORE THAT $450.
Mileage: 75,000
MY DRIVER SIDE FRONT DOOR WILL NOT LATCH LIGHT AND DINGER COMES ON THE DOOR WILL SHUT BUT WON'T LATCH L. YOU CAN PULL DOOR RIGHT OPEN. THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED I WAS ON MY WAY TO WORK AND STOPPED AT STORE IT WAS FINE WHEN I GOT BACK IN IT WOULDN'T LATCH DROVE TO WORK HOLDING DOOR SHUT.
Mileage: 100,000
CAR WAS STATIONARY, WHEN REAR PASSENGER DOOR WAS OPENED FOR SOMEONE TO ENTER, IT WOULD NOT CLOSE. LATCH SEEMS BROKEN, DOOR MUST BE SECURED WITH CORDS. IT IS SUSCEPTIBLE TO THEFT THUS.
Mileage: 70,000
SEPTEMBER 28 2015 THE PASSENGER SIDE REAR DOOR WOULD NOT STAY CLOSED. I PAID $335 FOR THE REAR DOOR LATCH TO BE REPLACED. TODAY, JUNE 19, 2016, MY DRIVER SIDE DOOR WILL NOT STAY CLOSED. I COMMUTE TO WORK AND DO NOT FEEL SAFE DRIVING WITH THIS DEFECT.
Mileage: 65,000
DURING NORMAL OPERATION OF THE FRONT PASSENGER SIDE DOOR WHILE THE CAR WAS STATIONARY, A DEFECT IN THE ENGINEERING AND MANUFACTURE OF THE DOOR LATCH ASSEMBLY OCCURRED. THE DOOR WILL NO LONGER STAY CLOSED ON ITS OWN. THIS PRESENTED AN IMMEDIATE DANGER UPON LEAVING THE PARKING SPACE, AS THE DOOR SWUNG OPEN WHEN TURNING THE VEHICLE. THE VEHICLE CANNOT BE SAFELY DRIVEN IN THIS CONDITION.
Mileage: 77,000
REAR PASSENGER DOOR ON DRIVER SIDE WILL NOT LATCH IN THE CLOSED POSITION. REQUIRED DOOR TO BE SECURED WITH ROPE FROM THE INSIDE TO PREVENT DOOR FROM OPENING WHILE OPERATING VEHICLE. VEHICLE IS NOW SUSCEPTIBLE TO THEFT OF CONTENTS OR VEHICLE ITSELF SINCE DOOR WILL NOT SECURE IN A LOCKED POSITION.
Mileage: 78,000
THIS COMPLAINT IS FOR A SECOND DOOR LATCH MALFUNCTION. THE FIRST COMPLAINT WAS ON THE FRONT DRIVER SIDE DOOR (ODI# 10818622 ). THIS ONE IS FOR THE DRIVERS SIDE BACK DOOR OF THE SAME CAR. IT MALFUNCTIONED WHILE OUR DAUGHTER WAS DRIVING ON A HIGHWAY AND IT FLEW OPEN. IF THERE HAD BEEN A CHILD IN THE BACK SEAT THAT HAD TAKEN OF THE SEAT BELT (WE KNOW HOW CHILDREN CAN BE) THAT CHILD WOULD HAVE FALLEN OUT.
Mileage: 73,000
TWO OF THE DOORS ON MY 2012 FORD FOCUS FLEW OPEN WHEN DRIVING IN SEPARATE INCIDENTS. I HAD TO GET EACH FIXED INDIVIDUALLY FOR $500 EACH.
Mileage: 40,000
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE CONTACT HAD A PASSENGER THAT HELD THE DOOR SECURED MEANWHILE THE VEHICLE IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH MECHANISM FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
FAILED DOOR LATCH ON DRIVERS DOOR. WAS PULLING OUT AND CHIME SOUNDED INDICATING DOOR WAS AJAR. TRIED TO CLOSE BUT LATCH WAS NOT ENGAGING. HAD TO DRIVE HOME WHILE HOLDING THE DOOR TO PREVENT IT FROM FLYING OPEN IN TRAFFIC. THIS IS MY 2ND LATCH INCIDENT IN FIVE MONTHS. I HAD THE PASSENGER DOOR REPAIRED FOR THE SAME ISSUE. THIS SHOULD NOT BE HAPPENING TWICE ON A CAR WITH LESS THAN 35,000 MILES (OR ANY MILEAGE). FORD NEEDS TO ADDRESS THIS POTENTIALLY DANGEROUS SITUATION AND ISSUE A RECALL.
Mileage: 34,775
DOOR LATCHES NOT WORKING. FIRST STARTED WITH RIGHT REAR DOOR FAILURE, THEN MIGRATED TO DRIVER'S DOOR FLYING OPEN ON DRIVER WHEN MAKING A RIGHT HAND TURN. FORD WILL NOT COVER THIS BECAUSE THE CAR IS OUT OF WARRANTY.
Mileage: 45,000
DOOR LATCHES DON'T SEEM TO BE BROKEN BUT PASSENGER DOOR WONT CLOSE AT ALL OR STAY SHUT. I WAS DRIVING ON THE HIGHWAY WHEN SUDDENLY THE DOOR JUST BLEW OPEN.
Mileage: 54,000
CAME OUT OF THE STORE, LOADED GROCERIES INTO CAR, OPENED DRIVER DOOR AND GOT IN. TRIED TO CLOSE DOOR AND IT BOUNCED BACK OPEN. ATTEMPTED TO RESET THE DOOR LATCH, BUT THE DOOR WOULD NOT LATCH. HAD TO DRIVE THE CAR HOME WHILE HOLDING THE DOOR CLOSED. DOOR WILL NOT CLOSE. SHOWS DOOR AJAR WARNING UNLESS I PUSH IT VERY HARD AND LEAVE IT.
Mileage: 58,000
THIS IS CONCERNING MY 2012 FORD FOCUS SEDAN. ABOUT TWO WEEKS AGO AS WE WERE DEPARTING FROM PETER PEPPER PIZZA, ON A TURN MY REAR LEFT DOOR OPENED BY ITSELF. MY FAMILY WAS ON THE BACK AND WHERE PUT IN DANGER IF THEY WERE LEANING AGAINST THE DOOR OR INCOMING TRAFFIC WAS COMING AND COULD HAVE HIT THE DOOR OR MY FAMILY COULD HAVE BEEN EJECTED. LIKE SEAT BELTS I BELIEVE DOOR LATCH FAILURE IS A SERIOUS SAFETY ISSUE. I DRIVE NOW WITH A RATCHET TIE DOWN THAT HOLD BOTH DOORS TOGETHER, PREVENTING THE DOOR TO SWING OPEN AND CAUSE DAMAGE. NOW I CAN'T DRIVE WITH MY BABY CAR SEAT AND REAR PASSENGER SEATING IS USELESS DUE TO THIS DOOR LATCH FAILURE.
Mileage: 94,000
MY WIFE AND 6 YEAR OLD DAUGHTER HAD GONE TO THE STORE IN OUR 2012 FORD FOCUS. WHEN THEY ARRIVED THEY PARKED THE CAR AND THEY BOTH GOT OUT OF THE CAR - MY WIFE FROM HER SIDE (THE DRIVES-SIDE FRONT) AND OUR DAUGHTER FROM HER DOOR - THE DRIVERS-SIDE REAR (LEFT SIDE OF THE CAR), WHERE SHE USUALLY SITS. THEY EACH CLOSED THEIR DOORS AND WENT IN TO DO THEIR SHOPPING. WHEN THEY RETURNED TO THE CAR 15 MINUTES LATER, MY WIFE GOT IN HER DRIVER'S-SIDE DOOR (FRONT); OUR DAUGHTER GOT IN USING THE PASSENGER-SIDE REAR DOOR (ON THE RIGHT SIDE OF THE CAR), CLIMBED INTO HER BOOSTER SEAT AND PUT HER SEAT BELT ON. AS MY WIFE STARTED THE CAR, SHE NOTICED THE "DOOR AJAR" INDICATOR SHOWING ON THE DASHBOARD, NOTING THAT OUR DAUGHTER'S DOOR WAS NOT CLOSED PROPERLY. AFTER DRAWING THIS TO OUR DAUGHTER'S ATTENTION, OUR DAUGHTER TRIED TO CLOSE THE DOOR BUT COULD NOT GET IT TO LATCH. MY WIFE GOT OUT OF THE CAR AND TRIED HERSELF TO CLOSE THE DOOR, BUT ALSO WAS NOT ABLE TO GET THE DOOR TO LATCH. MY WIFE CALLED ME IMMEDIATELY AND I DROVE OUT TO MEET HER. WHEN I ARRIVED, I ALSO TRIED TO GET THE DOOR TO STAY LATCHED SHUT, BUT WAS UNABLE. I TRIED ACTIVATING AND ACTIVATING THE CHILD LOCK, MOVING THE LATCH OPEN AND CLOSED MANUALLY, BUT WAS STILL NOT ABLE TO GET THE DOOR TO LATCH. I SECURED THE DOOR CLOSED USING THE SEAT BELT AND TOOK MY DAUGHTER HOME IN OUR OTHER CAR, WHILE MY WIFE TOOK THE FORD FOCUS TO A NEARBY DEALER. THE DEALER EXAMINED THE LATCH AND CONFIRMED THAT THERE WERE NO SIGNS OF TAMPERING, AND THEN CONFIRMED THAT THE LATCH HAD SIMPLY GIVEN OUT - MUCH LIKE THE LATCHES IN THE FORD FUSION AND FORD FIESTA VEHICLES THAT HAD BEEN SUBJECT TO RECALL. THIS IS A SERIOUS SAFETY CONCERN, AND AM THANKFUL THAT THE "DOOR AJAR" INDICATOR WAS WORKING, BECAUSE THIS DEFECT COULD HAVE COST US OUR DAUGHTER'S LIFE. THE DEALER INSTALLED A NEW LATCH, COSTING US OVER $700.
Mileage: 66,000
THE DRIVERS SIDE REAR DOOR FLEW OPEN WHILE DRIVING. DOOR LATCH BROKEN. I HAD THE PASSENGER FRONT DOOR TWO MONTH AGO DO THE SAME THING WITH SOMEONE IN THE FRONT SEAT AT THE TIME THIS HAPPEN. I FILLED A COMPLAINT WITH YOUR DEPARTMENT ABOUT IT THEN. HERE IT HAPPEN AGAIN & FORD SAID THAT THERE IS NO RECALL FOR THIS PROBLEM YET. WHAT WILL IT TAKE FOR SOMETHING TO BE DONE WITH THIS SAFETY ISSUE. SOMEONE COULD FALL OUT OF THE VEHICLE WHEN THIS HAPPENED, IF THERE WAS A CHILD IN THE SEAT HE OR SHE COULD HAVE REACHED FOR THE DOOR TO TRY TO CLOSE IT AND COULD HAVE GOTTEN HURT WITH THE DOOR OR EVEN FALLING OUT OF THE VEHICLE AND MAYBE LOSE THERE LIFE. WHAT ABOUT IF THE VEHICLE WAS INVOLVED IN AN ACCIDENT & THE DOOR DID NOT STAY CLOSED? THE PERSON AT THAT DOOR COULD BE EJECTED FROM THE VEHICLE AND LOSE THERE LIFE ALSO OR BECOME DISABLE FOR LIFE BECAUSE OF THIS PROBLEM. NEVER MIND THE COST TO FIX THIS PROBLEM TO THE CONSUMER BECAUSE THE PARTS ARE NOT CHEAP TO REPAIR. THE LAST DOOR LATCH I HAD TO PAY $239.17 FOR THE PART & HAD THE CAR DOWN FOR SEVERAL DAYS WHILE I WAITED FOR THE PART TO COME IN BECAUSE ITS NOT AN ITEM THAT THE DEALER STOCKS LOCALLY. I AM A MECHANIC BY TRADE MY WHOLE LIFE WHICH PUTS ME IN THE BUSINESS FOR OVER 45 YEARS. WHAT ABOUT PEOPLE THAT HAVE TO PAY SOMEONE TO FIX THIS PROBLEM BECAUSE THEY ARE NOT CAPABLE OF DOING IT THEM SELF. THE COST IS QUIT HIGH FOR A DEFECT IN THE VEHICLE THAT SHOULD HAVE A RECALL. FORD HAS RECALL FOR OTHER MODELS WITH THE SAME PROBLEM WITH DOOR LATCHES THAT WONT LATCH CLOSED.THIS IS IN REFERENCE TO A 2012 FORD FOCUS SEL MODEL.
Mileage: 62,744
DRIVER REAR DOOR WILL NOT LATCH. WHEN TRYING TO CLOSE REAR DOOR LATCH WILL NOT ENGAGE AND KEEP DOOR CLOSED.
Mileage: 86,125
DRIVER'S DOOR LATCH FAILED, CAUSING THE DOOR TO REMAIN UNLATCHED AND SWING OPEN FREELY. I HAD TO TIE THE DOOR SHUT IN ORDER TO DRIVE IT TO THE DEALER TO BE REPAIRED. THE REPAIR COST ME $585.70. FORD HAS BEEN MAKING CARS FOR OVER 100 YEARS, LITERALLY ALL OF WHICH HAVE HAD DOORS. YOU WOULD THINK THAT THEY WOULD HAVE A SOLID DESIGN FOR A DOOR LATCH BY NOW. LUCKILY THIS HAPPENED TO BREAK WHEN THE CAR WAS PARKED, BUT I IMAGINE IT COULD HAVE CAUSED AN ACCIDENT OR INJURY IF IT HAD HAPPENED WHILE THE CAR WAS DRIVING. I STILL HAVE THREE OTHER DOORS WITH PRESUMABLY THE SAME FAULTY LATCH DESIGN - HOW LONG UNTIL THOSE FAIL AS WELL? I NOW HAVE TO CARRY A ROPE IN MY TRUNK IN CASE IT HAPPENS AGAIN WHILE I AM AWAY FROM MY HOME.
Mileage: 57,500
AS I WAS COMMUTING TO MY JOB, I WAS MAKING A RIGHT TURN OFF OF US HIGHWAY 1 AND THE DRIVER'S DOOR FLEW OPEN. I HAD TO HOLD MY DOOR CLOSED THE WHOLE DRIVE TO MY HOUSE TO HAVE MY DAD LOOK AT IT AND TELL ME ONE OF THE LATCHES IS BROKEN.
Mileage: 60,000
MY VEHICLE WAS PARKED IN THE DRIVEWAY WHEN I OPENED THE REAR DRIVER-SIDE DOOR TO PUT MY DAUGHTER IN THE BACK SEAT, CONTINUED TO SHUT IT, AND THE DOOR WOULD NOT SHUT. IF PUSHED COMPLETELY IN, IT WOULD SLOWLY SWING OPEN AFTER REMOVING MY HAND FROM THE DOOR. THE DOOR WILL NOT LATCH AND IS NOW BEING HELD SHUT USING BUNGEE CORDS IN MY BACKSEAT. THIS IS A HUGE SAFETY!!
Mileage: 57,000
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LATCH BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ACKNOWLEDGED THAT THE DRIVERS SIDE REAR DOOR LATCH HAD FAILED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. THE VIN WAS NOT AVAILABLE.
Mileage: 89,000
WHILE DRIVING ON THE INTERSTATE 275 IN PINELLAS COUNTY THE DRIVERS SIDE REAR DOOR FLEW OPEN THE INTERSTATE WAS CURVING TOWARDS THE RIGHT. MY SPEED WAS 65 MPH AND MY 19 MONTH OLD SON WAS IN HIS CAR SEAT DIRECTLY NEXT TO THE DOOR. THE DOOR SLAMMED BACK INTO HIM CAUSING THE SUN SHADE VISOR TO FALL OFF HITTING HIM. THE DOOR NOW WILL NOT STAY LATCHED AND I'VE HAD TO TIE IT SHUT AND MOVE MY SONS CAR SEAT.
Mileage: 38,000
AFTER BACKING OUT OF A PARKING SPOT, MY "DOOR AJAR" SIGNAL CAME ON, I REOPENED AND CLOSED AND MY DOORS AND NOTICED THAT MY DRIVER SIDE DOOR WAS NOT LATCHING. AFTER LOOKING INTO THIS PROBLEM, I'VE LEARNED THAT MANY 2012 FORD FOCUS' HAVE THIS ISSUE. THE DEALERSHIP INSISTS THAT THERE WILL NOT BE A RECALL ON THIS ISSUE, BUT I OBJECT. SOMEONE COULD HAVE BEEN SERIOUSLY HURT IN THIS INCIDENT.
Mileage: 47,700
THE PASSENGER FRONT DOOR WOULDN'T CLOSE ON 5/22/16 WHEN MY WIFE AND I WERE LEAVING TO DRIVE 25 MILES EAST INTO TOWN FROM OUR HOME IN TONOPAH AZ. I TAPED THE DOOR UP ON THE SAME DAY AND WE GOT A RIDE INTO TOWN TO OUR BIBLE MEETING AND THEN TO THE STORE. ON 5/24/16 I TOOK OUR FORD FOCUS INTO JONES FORD IN BUCKEYE AZ TO HAVE THEIR SERVICE DEPARTMENT LOOK AT IT. WHILE I WAITED I WENT ONLINE TO SEE IF THIS ISSUE WE HAD WITH OUR DOOR HAS BEEN AN RECURRING PROBLEM WITH THIS MODEL AND FOUND A STORY THAT CBS5AZ COVERED BACK IN SEPTEMBER OF 2015 OF MANY AZ RESIDENTS HAVING THIS SAME ISSUE AND NOT JUST IN AZ. THESE DOORS ON THIS VEHICLE CAN POP OPEN AT ANY GIVEN TIME W/O WARNING, THAT'S VERY DANGEROUS AND SOMEONE CAN LOSE THEIR LIFE. JONES FORD TOLD ME THERE ARE CURRENTLY NO RECALLS OR HELP FROM FORD MOTOR, SO I PHONED FORD MOTOR FROM MY CELL RIGHT AWAY AND CONTACTED THEIR CUSTOMER SERVICE. I WAS ABLE TO MAKE MY COMPLAINT AND I WAS GIVEN CARE #CAS-9558178 AND TOLD THAT A REQUEST FOR FINANCIAL ASSISTANCE ON MY BEHALF WOULD BE PUT IN TO PAY THE $600 BILL, BUT NO GUARANTEES AND IF I PAID OUT OF MY OWN POCKET TO KEEP THE RECEIPT IN CASE FORD DOES DO A RECALL. I DROVE THIS DANGEROUS UNPREDICTABLE CAR HOME AND TOOK THE TAPE OFF AND ROLLED THE WINDOWS UP AND PUSHED THE PASSENGER FRONT DOOR AS CLOSE AS IT WOULD STAY. I FEEL FORD SHOULD EITHER BUY BACK THIS DANGEROUS VEHICLE AND LET ME CHOOSE A DIFFERENT PRODUCT AND OR MAKE MY MONTHLY PAYMENT UNTIL I CAN DRIVE THIS VEHICLE THAT'S NOT SAFE. WHY SHOULD I MAKE A PAYMENT ON SOMETHING I CAN'T DRIVE OR BETTER YET, IF ANY DEALERSHIP WHO KNOWINGLY SOLD THESE UNITS TO PEOPLE W/O DISCLOSING THESE FACTS REGARDING THE POSSIBILITY OF THE DOORS JUST POPPING OPEN W/O WARNING, THEY SHOULD BE FORCED TO BUY THESE VEHICLES BACK AND GIVE ME AND OTHER CUSTOMERS OUR DEPOSIT AND EVERY MONTHLY PAYMENT WE'VE MADE. ANY DOOR CAN POP OPEN!!!
Mileage: 113,000
TAKATA RECALL. STARTED MY CAR AND SHUT THE DOOR I NOTICED THAT THE DRIVERS DOOR WOULD NOT SHUT.
Mileage: 68,452
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 45 MPH, THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Mileage: 73,000
THE FRONT DRIVER SIDE DOOR FAILS TO LATCH NORMALLY AND MUST BE REPEATEDLY SLAMMED HARD TO GET IT TO LATCH AND STAY CLOSED. THE DOOR HAS ALSO COME UNLATCHED AND OPENED WHILE SLOWLY DRIVING AROUND CORNERS IN A PARKING GARAGE. I BELIEVE THE PROBLEM IS IN THE DOOR LATCH ITSELF. MY FORD DEALER SAID THIS PROBLEM ON THIS CAR WAS NOT COVERED BY A RECALL YET AND QUOTED ME $400 FOR THE REPAIR, THOUGH I'VE NOTICED SIMILAR RECALLS ON FORD FIESTAS AND EDGES OF THE SAME MODEL YEAR. I'VE ALSO NOTICED THAT THIS PROBLEM IS ALREADY UNDER INVESTIGATION BY THE NHTSA.
Mileage: 86,000
MY FRONT DRIVER'S SIDE DOOR LATCH IS DEFECTIVE. I WAS GETTING INTO THE CAR ON 4/23/16, CLOSED THE DOOR AND IT BOUNCED BACK OPEN. THE LATCH WOULD NOT LATCH UNTIL I SPENT APPROXIMATELY 10 MINUTES PULLING THE DOOR BACK OPEN AND CLOSING IT AGAIN. TWICE NOW (ONCE WHILE STATIONARY AND ONCE WHILE DRIVING) MY DOOR HAS POPPED OPEN. THE FIRST TIME THE WAS STATIONARY, THE BACK DOOR WAS CLOSED AND POPPED MY FRONT DOOR OPEN. THE SECOND TIME I WAS DRIVING AROUND A CORNER WHILE LEAVING WORK AND MY DOOR JUST POPPED OPEN. I HAVE BEEN IN CONTACT WITH FORD AND THEY HAVE SAID THAT THERE ARE MANY FORD FOCUS' WITH MY SAME ISSUE, BUT THAT THEY HAVEN'T ISSUED A RECALL. I AM NOW HAVING TO PAY $59.00 TO HAVE THEM INSPECT MY DOOR. IF MY EXTENDED WARRANTY APPROVED IT I WILL HAVE TO PAY EITHER A $50 OR $100 DEDUCTIBLE TO GET IT FIXED. IF THEY DO NOT APPROVE IT, IF I WANTED IT FIXED I WILL HAVE TO PAY AROUND $750 TO GET IT REPLACED.
Mileage: 51,000
WHILE PULLING BACK FROM A PARKING LOT, THE REAR DRIVER SIDE DOOR SIGNAL SHOWED UP, AND THE DOOR OPENED. FROM THAT MOMENT, IT IS IMPOSSIBLE TO CLOSE CORRECTLY THE DOOR AS THE LATCH DOESN'T CLOSE CORRECTLY. I GUESS IT IS RELATED TO INVESTIGATION PE16001.
Mileage: 42,000
THE DRIVERS SIDE PASSENGER DOOR SONT CLOSE AND IT WONT STAY CLOSED. IT JUST FLAPS OPEN. THE LOCK MECHANISM NEVER ENGAGES.
I OWN A FORD FOCUS 2012. THE DOOR LATCH IS DEFECTIVE AND THE DRIVERS SIDE DOOR DOES NOT CLOSE. WHILE MY SPECIFIC MODEL IS NOT BEING RECALLED, SIMILAR MODELS ARE FOR THE SAME CAUSE. THIS CANNOT BE CONCIDENCE AND NOW FORD IS CHARGING ME 600 TO FIX IT. I'VE READ ONLINE THAT THIS IS COMMON FOR FORD FOCUS MODELS. I DO HAVE DOCUMENTATION OF THEM REPLACING THE LATCH. I ALSO REQUESTED THAT I KEEP THE OLD LATCH FOR PROOF.
Mileage: 22,000
4/14/16 MY WIFE DROVE FROM FT. LAUDERDALE TO ORLANDO WITH MY ONE YEAR OLD SON TO VISIT HER SISTER IN THE HOSPITAL SINCE SHE WAS HAVING A BABY AT WINNIE PALMER HOSPITAL IN ORLANDO. UPON LEAVING THE HOSPITAL, SHE OPENED THE DOOR TO GET IN AND WHEN SHE TRIED TO SHUT IT, IT WOULD NOT LATCH. WE HAD TO GET IT TOWED TO A FORD DEALERSHIP(SUN STATE FORD) NEARBY BECAUSE I TOLD HER IT WAS NOT SAFE TO DRIVE IT EVEN 8 MILES TO THE DEALERSHIP. I CALLED THE CLOSEST DEALERSHIP TO LET THEM KNOW THAT IT WAS COMING AND THEY TOLD ME THAT THIS IS A RECALL ITEM. BUT UPON RESEARCHING THE MODEL AND VIN # I WAS TOLD THAT THIS MODEL IS NOT COVERED UNDER THE RECALL SO I WOULD HAVE TO PAY OUT OF POCKET FOR ALL REPAIRS. THE CAR IS A 2012 FORD FOCUS HATCHBACK AND ONLY HAS ABOUT 17K MILES ON IT. I ASKED IF OTHER VEHICLES HAVE THE RECALL WHY DIDN'T THIS ONE HAVE IT SINCE IT IS JUST AS DANGEROUS REGARDLESS OF THE SPECIFIC MODEL. I WAS TOLD THAT IS UP TO FORD TO DECIDE THAT AND IF THE VEHICLE DOESN'T FALL UNDER THE RECALL THEN WE WOULD HAVE TO PAY FOR IT. I HAVE TO HAVE THEM INSPECT ALL OF THE DOORS NOW WHICH THEY WILL PROBABLY CHARGE ME FOR AS WELL. SO MY WIFE IS IN ORLANDO WITH OUR ONE YEAR OLD WITHOUT A CAR AND STANDING AT THE HOSPITAL WITH OUR SON AND A CAR SEAT IN HER HAND WAITING FOR A FAMILY MEMBER TO PICK HER UP. I DON'T FEEL WE SHOULD HAVE TO PAY FOR THIS. DO I HAVE ANY RECOURSE WITH FORD FOR COST TO REPAIR THIS?
Mileage: 17,000
RIGHT FRONT DOOR OPEN WHILE DRIVING, DOOR LATCH WILL NOT LATCH DOOR CLOSED. LATCH IS DEFECTIVE. HAD TO TIE DOOR WITH A ROPE TO GET VEHICLE HOME IN THE MIDDLE OF THE NIGHT. THIS VEHICLE IS A 2012 FORD FOCUS SEL MODEL WITH A MILLAGE OF 61590. THIS COULD HAVE HAD A BAD OUTCOME IF SOMEONE WAS IN THE PASSENGER SEAT AT THE TIME THIS HAPPENED & WAS LEANING AGAINST THE DOOR THEY COULD HAVE FALLEN OUT & MAYBE STRUCK BY A CAR THAT WAS PASSING BY EVEN IF THE SEAT BELT WAS HOLDING THEM . ALSO IF SOMEONE WAS ON THE SIDE OF THE VEHICLE THEY COULD HAVE GOTTEN HIT BY THE DOOR AS IT OPENED. FORD HAS A RECALL FOR OTHER VEHICLE WITH THE SAME PROBLEM INCLUDING THE 2012 FORD FIESTA.
Mileage: 61,590
THE DOOR LATCH ON THE DRIVERS SIDE REAR DOOR FAILED. THE DOOR NOW DOES NOT LATCH AT ALL AND WILL SWING OPEN WHILE DRIVING I'VE HAD TO TIE THE DOOR DOWN TO PREVENT IT FROM SWINGING OPEN WHILE DRIVING. NO DAMAGE HAS BEEN DONE TO THE DOOR.
Mileage: 25,000
IN JULY OF 2015, THE LEFT REAR DOOR LATCH, THAT IS APPARENTLY PLASTIC, FAILED AND WOULD NOT ALLOW THE DOOR TO LATCH AND REMAIN CLOSED. DURING THAT OCCURANCE THE VEHICLE WAS STATIONARY. I PAID FOR AND REPLACED THE PART ON MY OWN. NOW, IN MARCH OF 2016, THE RIGHT FRONT DOOR LATCH FAILED. AT THAT TIME, MY 7 YR OLD GRANDDAUGHTER HAD ENTERED THE VEHICLE AND CLOSED THE DOOR. WHILE MAKING A LEFT TURN ONTO THE FREEWAY, THE DOOR SUDDENLY OPENED. MY GRANDDAUGHTER ALWAYS WEARS HER SEATBELT, WHICH THANKFULLY HELPED US TO AVOID A VERY SERIOUS TRAGEDY. WE HAVE A CASE NUMBER WITH FORD CONCERNING THIS DEFECT, BUT HAVE NOT BEEN ABLE TO BRING THE VEHICLE TO THEM YET. THE CASE NUMBER IS CAS-9127854.
Mileage: 83,000
DRIVERS DOOR CAME FLYING OPEN WHEN BACKING OUT OF DRIVEWAY. DOOR WILL CLOSE BUT WILL NOT LATCH. THIS WAS VERY SCARY AND HAVE NOT HAD ANY ISSUES WITH IT TILL NOW. CAR HAS LESS THEN 50K MILES AND THIS IS UNACCEPTABLE BY FORD TO USE SUCH SUBSTANDARD PARTS AND ON SUCH A SAFETY SENSITIVE AREA OF THE CAR. NEW LATCH IS ANYWHERE FROM 180-250 AND AROUND 400 LABOR TO CHANGE.PART NUMBER CM5Z54219A65HIS WHAT FAILED.
Mileage: 50,000
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO PARK THE VEHICLE, THE REAR DRIVER SIDE DOOR OPENED. THE DRIVER WAS ABLE TO SHUT THE DOOR BY PUTTING A CORD ON THE INSIDE DOOR HANDLE AND TIE THE CORD TO THE SEAT'S HEADREST. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Mileage: 46,000
DRIVER'S SIDE REAR PASSENGER DOOR WILL NOT LATCH CLOSED. VEHICLE WAS OFF AND STATIONARY IN GARAGE. NO AMOUNT OF LOCKING OR UNLOCKING CAR WITH BOTH KEY TRANSMITTER OR BUTTON IN VEHICLE WOULD LATCH DOOR SECURELY. DOOR HAD TO BE TIED SHUT IN ORDER TO TOW CAR TO FORD DEALER FOR SERVICE.
Mileage: 49,950
THE DRIVER DOOR WILL NOT CLOSE. THE PROBLEM STARTED WHEN MY WIFE CLOSED THE DOOR AS SHE LEFT THE SUPERMARKET. IT LOOKS LIKE A SMALL TAB BROKE OFF THE CLOSING MECHANISM. MY WIFE HAD TO HOLD THE DOOR CLOSED TO DRIVE HOME, AND I USED A BUNGE CORD TO KEEP IT FROM OPENING AS I TOOK IT TO THE DEALER THIS MORNING. IT WAS VERY DANGEROUS AS THE DOOR WOULD TRY TO OPEN ON CURVES AND WHEN STOPPING, AND ONE HAND MUST STAY ON THE DOOR. I UNDERSTAND THE 2012 AND 2013 FUSION AND ESCAPE HAVE ALREADY BEEN RECALLED FOR THIS PROBLEM, AND I FOUND NUMEROUS POSTS ON THE INTERNET RECITING EXACTLY THIS PROBLEM. I ALSO UNDERSTAND FROM THE INTERNET THAT THE NHTSA OPENED AN INVESTIGATION OF THE FOCUS REGARDING THIS PROBLEM IN JANUARY OF 2016. MY 2012 FORD FOCUS TITANTIUM HAS APPROXIMATELY 67,000 MILES. BY THE WAY, I ALSO HAVE A 2013 FORD FUSION TITANTIUM THAT I HAVE READ WAS RECALLED IN 2015 FOR THE SAME PROBLEM. ALTHOUGH I HAVE RECEIVED OTHER 2015 RECALL NOTICES FOR THE FUSION, I HAVE NOT RECEIVED ONE RELATED TO THE DOOR PROBLEM.
Mileage: 67,000
WHEN MAKING RIGHT HAND TURN ON PUBLIC ROAD, MY DRIVER'S SIDE REAR DOOR SWUNG OPEN AND IS NOW INOPERABLE DUE TO IT'S INABILITY TO LATCH. DOOR LATCH ASSEMBLY (FORD PART NUMBER 219A64) FAILURE AT LESS THAN 50,000 MILES.
Mileage: 47,000
WE WERE DRIVING HOME FROM A FAMILY VACATION AND STOPPED TO GET ICE CREAM. WHEN WE GOT BACK IN THE CAR, THE PASSENGER DOOR LOCK WAS MESSED UP AND THE DOOR WOULDN'T STAY CLOSED. WE WERE A LONG WAYS FROM HOME SO HAD TO TIE THE BACK DOORS TOGETHER TO KEEP THE DOOR FROM FLYING OPEN. THE DOOR LATCH ATTACHMENT HAS BEEN RECALLED ON SEVERAL OTHER FORD VEHICLES BUT NOT ON THE FORD FUSION. FROM WHAT I HAVE BEEN READING ON-LINE, THERE ENOUGH COMPLAINTS ABOUT THE FORD FUSION TO RECALL THE PART FOR IT TOO.
Mileage: 62,000
THE DOOR LATCHES ARE FAILING WITHOUT WARNING. UPON EXITING THE VEHICLE AFTER STOPPING THE LATCHES HAVE FAILED AND THE DOORS WILL NOT STAY CLOSED. IN AUGUST 2015, THE DRIVER'S REAR DOOR LATCH FAILED UPON OPENING THE DOOR TO PUT MY PURSE IN THE BACKSEAT, IT WOULD NOT CLOSE AFTER THAT. I HAD TO DRIVE IT TO THE DEALERSHIP WHILE HOLDING THE DOOR CLOSED. THIS PROVED TO BE DANGEROUS AS I DRIVE A MANUAL CAR. NOW THE DRIVER'S DOOR LATCH FAILED UPON EXITING THE VEHICLE. THIS IS A SAFETY HAZARD AS IT CAN STRAND DRIVERS WITHOUT NOTICE. THE DOOR HAS TO BE TIED SHUT SO IT CAN BE DRIVEN TO THE DEALERSHIP WHO HAD TO ORDER THE PART. FORD IS AWARE OF THE PROBLEM AND HAVE RECALLED THE DOOR LATCHES ON OTHER MODEL YEARS OF FOCUS, FIESTA, AND FUSION.
Mileage: 95,700
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE BACKING OUT OF THE DRIVEWAY, THE DRIVER SIDE DOOR SWUNG OPEN INDEPENDENTLY AND FAILED TO CLOSE PROPERLY. THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Mileage: 104,000
VEHICLE WITH 42000 MILES, THE REAR DRIVE SIDE PASSENGER DOOR LATCH FAILS TO SECURE THE DOOR. THE DOOR LATCH MECHANISM DOES LOCK / FASTEN / ENGAGE IN THE CONVENTIONAL MANNER THAT DOORS DO WHEN THE DOOR IS "SHUT". AT PRESENT THE DOOR IS REQUIRED TO BE TIED / SECURED FROM THE INSIDE OF THE VEHICLE TO PREVENT THE DOOR FROM SWINGING OPEN, WHILE THE VEHICLE IS OPERATING.
Mileage: 42,000
THREE OF MY 4 DOOR LATCHES STOPPED FUNCTIONING COMPLETELY. THEY DID NOT WORK WHETHER THE CAR WAS STATIONARY, IN MOTION, DRIVING, OR TURNING. WE HAD TO TIE THE DOOR HANDLES TO EACH OTHER FROM THE INSIDE TO KEEP THEM FROM FLYING OPEN WHILE DRIVING. WHEN YOU PUSHED THEM SHUT FROM THE OUTSIDE, THEY WOULD BOUNCE BACK OPEN. THIS ALSO CAUSED CONSTANT WARNING LIGHTS/SOUNDS FROM THE DASH. FORD STATED THERE WAS A RECALL, BUT OURS WERE NOT COVERED BECAUSE MY 4 DOOR LATCHES WERE PACKAGED AS A 4 PACK WHEREAS THE SERIAL NUMBERS FOR THE RECALLED LATCHES WERE SOLD IN INDIVIDUAL PACKAGING. SO THEREFORE, I WAS NOT COVERED DUE TO A LOOP HOLE. THE DOORS NOT SHUTTING PROPERLY (EVER) CAUSED WATER TO LEAK IN AND CAUSE OTHER PROBLEMS SUCH AS THE WINDOW MOTOR SHORTING OUT. I REACHED OUT TO CORPORATE AND CUSTOMER SERVICE AND WAS TOLD THEY WOULD NOT PAY FOR THE REPAIRS. I PAID FOR THE REPAIRS OUT OF POCKET BECAUSE I HAD TO.
Mileage: 40,000
DOORS FLY OPEN WHEN DRIVING, THIS CAR IS 3 YEARS OLD LESS THAN 60,000 MILES AND IN THE LAST 4 MONTHS 3 OF MY FOUR DOORS HAVE FLOWN OPEN WHILE CAR IS IN MOTION. TWICE NOW WHEN MY TEEN DRIVER WAS BY HERSELF ROUNDING A CORNER FROM A STOP SIGN AND ONCE JUST GOING STRAIGHT ( DRIVERS DOOR) AT 40 MPH.
Mileage: 60,000
AS PART OF MY JOB, I DRIVE SENIOR CITIZENS TO THE STORE, ETC., IN MY CAR. ON FRIDAY, FEB. 12, 2016, I DROVE AN ELDERLY COUPLE; THE WIFE SAT IN THE BACK SEAT BEHIND THE DRIVER'S SEAT. I ASSISTED HER OUT OF THE CAR AND THEN ATTEMPTED TO SHUT HER DOOR, WHICH WOULD NOT LATCH SHUT AND STILL WON'T. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED IF THE CAR HAD BEEN MOVING WHEN THAT HAPPENED. TO GET HOME WITHOUT THE DOOR FLYING OPEN, I STRAPPED IT SHUT USING SEAT BELTS. THE DEALER CAN GET ME IN TOMORROW (TUESDAY). I GOOGLED THIS ISSUE AND FOUND MANY STORIES ABOUT OTHER FORD CARS BEING RECALLED BECAUSE OF THIS SAME ISSUE, JUST NOT MINE, THE 2012 FORD FOCUS, AND PEOPLE ASKING WHY THE FOCUS HASN'T BEEN INCLUDED IN THE RECALL. NEEDLESS TO SAY, I AM QUITE UPSET OVER THE POTENTIAL DANGER MY RIDERS HAVE BEEN IN, AND THAT I KNEW NOTHING ABOUT IT, AND DO NOT UNDERSTAND WHY FORD IS IGNORING THE FOCUS WHILE RECALLING THE REST OF THEM IF THESE LATCHES POSE A SAFETY RISK. IN THE MEANTIME, HOW CAN I DO MY JOB IF I KNOW MY RIDERS ARE AT RISK?
Mileage: 80,000
2012 FORD FOCUS. REAR PASSENGER DOOR FLEW OPEN WHILE CHILD SAFETY LOCK WAS ENGAGED. DOOR WILL NO LONGER LATCH. WHILE INVESTIGATING THIS ISSUE I HAVE LEARNED THIS IS A COMMON PROBLEM WITH THE 2012 FORD FOCUS. IT IS ALSO A $600 FIX. THIS IS NOT A WARE AND TEAR PROBLEM. DOORS SHOULD NEVER FAIL RISKING PASSENGERS SAFETY. I HAVE USED A STRAP TO TIE THE DOOR SHUT TO KEEP IT FROM FLYING OPEN AND HITTING SOMETHING OR SLAMMING SHUT ON A PASSENGER WHILE DRIVING.
ONE DAY WHEN DAY OUR SON WAS A PASSENGER IN OUR DAUGHTER'S FOCUS AND THEY ARRIVED HOME, HE EXITED THE VEHICLE AND WHEN HE TRIED CLOSING THE DOOR, IT WOULDN'T CLOSE. I WENT TO CHECK IT OUT AND SURE ENOUGH IT WOULDN'T CLOSE (LATCH). AFTER A FEW TRIES WE DISCOVERED THAT IF WE SLAMMED THE DOOR AS HARD AS POSSIBLE, IT WOULD LATCH. WE DID THIS FOR A FEW WEEKS AND THEN ONE DAY IT JUST WOULDN'T LATCH NO MATTER HOW HARD YOU SLAMMED IT. WE DECIDED TO NOT ALLOW ANYONE TO DRIVE IN THE PASSENGER SEAT. WE HAD TO TIE THE SEAT BELT AROUND THE DOOR HANDLE SO THAT THE DOOR WOULD STAY CLOSED. ONCE THIS HAPPENED WE CALLED AND SCHEDULED AN APPOINTMENT WITH SAN TAN FORD TO FIX THE PROBLEM.
Mileage: 68,000
AFTER OPENING THE DRIVER'S DOOR, IT WOULD NOT CLOSE. TOOK TO FORD AND THEY SAID THE DOOR LATCH WAS FAULTY AND NEED REPLACING AT PART COST OF OVER 450 DOLLARS. BOUGHT A NEW CAR INSTEAD.
Mileage: 62,158
I UNLOCK THE CAR AND OPENED THE REAR DOOR AND TRIED TO CLOSE IT BACK AND IT WOULDN'T CATCH THE LATCH STOPPED WORKING. THE DOOR WOULDN'T STAY CLOSED EVEN WHEN I TRIED TO LOCK IT. I WAS TOLD BY DEALER THERE WAS NO RECALL ON IT. I HAVE ATTACHED AN INVOICE OF THE REPAIR.
Mileage: 53,000
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LOCK SYSTEM FAILED. THE REAR DRIVER SIDE DOOR LOCK BECAME UNLOCKED AND CAUSED THE DOOR TO OPEN WHILE DRIVING 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION AND THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING TEN MINUTES, THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS REPAIRED UNDER THE MANUFACTURER'S CUSTOMER SATISFACTION PROGRAM WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED; HOWEVER, THE TRANSMISSION CONTINUED TO EXHIBIT HESITATION AFTER THE REMEDY WAS PERFORMED. THE CONTACT MENTIONED THAT THE REAR EXTERIOR PASSENGER SIDE DOOR FAILED TO UNLOCK UNTIL AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000. UPDATED 04/08/16*LJ THE CONSUMER ON A REGULAR BASIS, WHILE THE VEHICLE WAS RUNNING, PASSENGER HAD A DIFFICULT TIME EXITING THE VEHICLE. THE DOOR LOCKS WERE DIFFICULT TO UNLOCK. THE CONSUMER HAD TO PRESS THE DOOR LOCK REPEATEDLY BEFORE THEY WOULD UNLOCK. THE CONSUMER ALSO STATED THE VEHICLE WOULD STALL AT TIMES AT INTERSECTIONS. UPDATED 04/14/16
Mileage: 45,000
THE DRIVER'S SIDE DOOR FAILED IN NOVEMBER 2015. THE CAR PARKED AND LOCKED IN THE DRIVEWAY IN FRONT OF OUR HOME. WE NOTICED THAT THE INTERIOR DOME LIGHT WAS ON. WE FOUND THAT WE COULD NO LONGER CLOSE OR LOCK THE DOOR. WE HAD TO USE BUNGIE CORDS TO CLOSE THE DRIVER'S SIDE DOOR BY ATTACHING THE CORDS TO THE DOOR HANDLE OF THE FRONT PASSENGER SIDE DOOR. SINCE THE CAR WAS NO LONGER UNDER WARRANTY WE BROUGHT IT TO OUR MECHANIC TO REPAIR. WE NOTICED THAT THIS HAS HAPPENED TO OTHER FOCUS OWNERS AND THAT THIS IS SOMETHING THAT IS BEING INVESTIGATED FOR THE PURPOSES OF A RECALL AND WANT TO INCLUDE OUR EXPERIENCE. WE HAVE ATTACHED A COPY OF THE INVOICE FROM OUR MECHANIC WHICH LISTS THE PART NUMBER. DO WE HAVE TO BE CONCERNED ABOUT THIS PART OR THE LATCHES ON THE REMAINING CAR DOORS? IT IS CONCERNING THAT THIS HAS HAPPENED TO PEOPLE WHILE DRIVING! I CONSIDER US FORTUNATE THAT THE CAR WAS PARKED WHEN THIS OCCURRED.
Mileage: 37,163
I CAME OUT OF A STORE AND GOT INTO MY VEHICLE TO DRIVE OVER TO MY JOB IN THE SAME SHOPPING CENTER. AT THE TIME, MY DRIVER SIDE DOOR LATCHED PROPERLY BUT UPON GETTING OUT OF MY VEHICLE AT WORK, 30 SECONDS LATER, MY DOOR LATCH MALFUNCTIONED AND WOULD NOT LATCH. IN ORDER TO LEAVE WORK THAT NIGHT, I HAD TO TIE THE DOOR SHUT WITH A ROPE. THANK GOD MY YOUNG SON WAS NOT WITH ME AND THE CAR WAS NOT IN MOTION AT THE TIME. THIS IS A MAJOR CONCERN AND ITS ONLY A MATTER OF TIME BEFORE MORE PEOPLE HAVE THE SAME PROBLEM AND GET SERIOUSLY INJURED. FORD HAS ALREADY HAD A RECALL ON SOME OTHER MODELS FOR THIS SAME ISSUE. I STRONGLY BELIEVE WE HAVE COME ACROSS YET ANOTHER MODEL WITH FAULTY DOOR LATCHES. I HAVE NOT HAD THE ISSUE FIXED YET DUE TO INSUFFICIENT FUNDS BUT WILL BE FIXING IT SOON. ONCE I DO GET IT FIXED I WILL STILL FEAR FOR MY SAFETY, MY SON'S SAFETY, AND THE SAFETY OF ANY OTHER 2012 FORD FOCUS OWNERS. I HOPE AND PRAY WE CAN RESOLVE THIS ISSUE QUICKLY BEFORE ANYONE ELSE GETS HURT.
Mileage: 54,750
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE FRONT DRIVER AND PASSENGER SIDE DOORS OPENED INDEPENDENTLY AND FAILED TO CLOSE. THE CONTACT HAD TO USE CORDS TO SECURE THE DOORS IN PLACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Mileage: 33,000
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE LOST SPEED AND THEN STALLED AS THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER AN UNKNOWN MANUFACTURER RECALL. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. UPDATED 04/13/16*LJ *CN
Mileage: 34,000
TAKATA RECALL FORD FOCUS 2012 PASSENGER REAR DOOR NO LONGER CLOSES AS LATCH WILL NOT ENGAGE, THIS HAPPENED WHILST STATIONARY LUCKILY, THE REAR DOORS ARE RARELY USED AND FOR A 3 YEAR OLD CAR THIS IS A POOR FAILURE. HAD TO USE ROPE TO BIND DOOR TO DRIVERS REAR DOOR AS I HAD TO GET VEHICLE BACK HOME. EXTREMELY DANGEROUS SITUATION AND AM GLAD IT DID NOT HAPPEN WHILST DRIVING OR BRAKING. CONTACTED CLOVIS FORD DEALERSHIP AND BASICALLY THEIR RESPONSE WAS IT'S NOT IN WARRANTY SO YOU'RE ON YOUR OWN. REGARDLESS OF ALL THE FIESTA AND FUSION RECALLS WITH SIMILAR ISSUES YOU THINK THEY WOULD BE AT LEAST SLIGHTLY INTERESTED IN HELPING WITH THIS MATTER. POORLY CONSTRUCTED SAFETY LOCKS IN MY MIND. POOR SHOW FORD AMERICA. *JS
Mileage: 70,000
THE TRUNK LID OPENS WHILE DRIVING. IT HAS HAPPENED ABOUT 7 TIMES DRIVING AT VARIOUS SPEEDS INCLUDING HIGHWAY SPEEDS. I HAVE BROUGHT IT TO THE FORD DEALER TO CHECK FOR PROBLEMS. NO PROBLEM IS EVER FOUND BUT IT CONTINUES TO HAPPEN. NOTE THE ONLY WAY TO NORMALLY OPEN THE TRUNK IS WITH THE REMOTE. I HAVE TRIED USING THE SPARE KEY TO DETERMINE WHETHER IT IS THE REMOTE SENDING A SIGNAL WHILE DRIVING BUT THE PROBLEM OCCURS WITH BOTH KEYS. MY SUSPICION IS THERE IS SOME RF SIGNAL WHICH IS CAUSING THIS TO OCCUR. THE LATCH IS FINE AND FORD CONFORMED NO ISSUES WITH THE LATCH.
Mileage: 46,000
DAUGHTER WAS DRIVING AND THE DRIVER DOOR LATCH FAILED AND THE DOOR WOULDN'T STAY SHUT. DEALERSHIP SAID DEFECT IN DOOR LATCH. SAID THERE IS A RECALL BUT ONLY FOR FUSION & FIESTA MODELS. 2 MONTHS LATER SAME HAPPENED TO DRIVER SIDE BACK DOOR. AGAIN TOLD BY FORD NOT COVERED, HOWEVER THEY DID REIMBURSE 2 OTHER 2012 FORD FOCUS OWNERS FOR SAME ISSUE. WHEN I PRESENTED FORD WITH THIS INFO, THEY SAID THEY WERE NOT GOING TO COVER THIS SAFETY DEFECT AT THIS TIME....
Mileage: 31,000
TODAY, WHILE PUTTING SEVERAL THINGS IN THE BACK OF THE CAR, MY WIFE NOTICED THAT THE REAR DRIVES SIDE DOOR WOULD NOT CLOSE. UPON FURTHER INVESTIGATION, IT APPEARS THAT THE LATCH OF THE DOOR IS NOT FUNCTIONING PROPERLY AND THE DOOR IS NOT ABLE TO BE CLOSED. IT IS CURRENTLY SITTING, UNDRIVEABLE, IN THE GARAGE. THIS VEHICLE IS MY DAILY DRIVER. LUCKILY, I AM ABLE TO DRIVE MY WIFES CAR THIS WEEK AS SHE IS STILL OFF FOR THE HOLIDAY. FROM WHAT I HAVE SEEN, THE FAILURE OF THE LATCH IS A COMMON PROBLEM ON OTHER FORD VEHICLES AND HAVE BEEN RECALLED.
Mileage: 39,600
LATCHES ON REAR LEFT DOOR BROKE. NOT EVEN 2 WEEKS LATER LEFT DRIVER SIDE LATCH BROKE. TH FOCUS HAS THE EXACT SAME LATCHES AS THE FIESTA AND FUSION WHICH BOTH HAVE RECALLS, BUT THE FOCUS DOES NOT. THE CAR WAS NOT IN MOTION, BUT NOW WHEN I DRIVE I HAVE TO HAVE THE DOOR TIED TO THE OTHER DOOR, SO IT DOES NOT FLING OPEN. I ALSO GOT PULLED OVER IN BETWEEN THESE TWO WEEKS AND WAS CITED FOR DRIVING AN UNSAFE VEHICLE.
Mileage: 75,000
MY DRIVER DOOR SWUNG OPEN AS I WAS TURNING RIGHT FROM A STOP LIGHT ON A CITY STREET. I WAS ABLE TO LATCH THE DOOR BUT IT UNLATCHED AND OPENED AGAIN.
Mileage: 61,000
PASSENGER SIDE FRONT DOOR LATCH ASSEMBLY BROKE CAUSING THE DOOR TO SWING OPEN WHILE DRIVING. THIS OCCURRED WHILE DRIVING THROUGH A PARKING LOT AT THE MALL AND MY WIFE ALMOST FELL OUT OF THE CAR. NOT ONLY WAS SHE FORCED TO CATCH HERSELF AND THE DOOR FROM FLYING OPEN BUT NOW I AM FORCED TO USE A RATCHET STRAP TO HOLD THE DOOR CLOSED AS THE LOCAL FORD DEALER STATED THEY ARE STILL WAITING TO GET THE PART BUT HAVE NO IDEA WHEN.
Mileage: 44,000
DRIVER SIDE DOOR SUDDENLY WILL NOT LATCH, CREATING A DANGEROUS SAFETY HAZARD. THE DOOR REMAINS OPEN PREVENTING THE VEHICLE TO BE DRIVEN WITHOUT SOME KIND OF STRAP HOLDING THE DRIVER'S DOOR CLOSED TO PREVENT IT FROM SWINGING OPEN WHILE THE VEHICLE IS IN MOTION. THIS TYPE OR CONTRAPTION IMPAIRS THE DRIVER FROM DRIVING SAFELY AND COULD POTENTIALLY CAUSE AN ACCIDENT IF SUDDENLY SWINGS OPEN, EVEN WORSE PERSON CAN FALL OUT OF VEHICLE IF THIS FAILURE WAS TO HAPPEN WHILE THE VEHICLE IS IN MOTION. FORTUNATELY, THIS HAPPENED TO US AS WE HAD ARRIVED AND PARKED OUR CAR. ONCE THE DOOR WAS OPENED AND THE DRIVER EXITED THE VEHICLE THE DOOR WOULD NOT LATCH CLOSED AGAIN.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR HANDLE AND THE REAR DRIVER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DETAILS OF THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Mileage: 54,000
THE REAR DOOR LATCH ON THE DRIVER'S SIDE SUDDENLY FAILED WITH THE DOOR FLYING OPEN. THE DOOR WILL NOT LATCH. THE LATCH IS MADE OF PLASTIC. THIS IS AN EXTREME SAFETY HAZARD AND IT IS JUST A MATTER OF TIME UNTIL SOMEONE FALLS OUT OF A MOVING VEHICLE AND IS KILLED OR INJURED. FORD HAS ALREADY RECALLED THE FIESTA AND OTHER MODEL(S) FOR THE SAME FAILURE. I CALLED FORD AND THEY REFUSED TO TAKE RESPONSIBILITY FOR THE FAILURE. THEY DID SAY THAT THEY WERE AWARE OF A LARGE NUMBER OF FAILURES BUT WOULD NOT ISSUE A RECALL.
Mileage: 40,000
THE LEFT HAND BACK DOOR LATCH BROKE. THE DOOR WILL NOT LATCH AND MY WIFE IS KEEPING THE DOOR CLOSED WITH THE SEAT BELT. THE CAR WAS IN A PARKING LOT AND WHEN MY DAUGHTER GOT IN THE DOOR WOULD NOT LATCH.
Mileage: 58,000
DRIVERS SIDE REAR DOOR NO LONGER LATCHES, FORD DEALER QUOTED $430 TO REPAIR. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED BY FORD. WE MANAGED TO GET THE DOOR TO LATCH BY CLAMMING THE DOOR, FORTUNATELY IT HAS NOT POPPED OPEN WHILE PARKED OR IN MOTION.
Mileage: 65,000
11/4/2015 - PARKED AT RESTAURANT THE CAR WAS STATIONARY IN PARKING LOT OPENED THE DOOR AND WHEN CLOSING IT THE DRIVER'S SIDE FRONT DOOR SUDDENLY QUIT LATCHING AND WON'T LOCK. THE DOOR SWINGS OPEN FREELY AND SLAMS AGAINST THE FRAME AND MY ELBOW AS THE CAR IS MOVING. THE ALARM AND DASH WARNINGS GO OFF CONSTANTLY AS THE SWITCH CAN'T BE DEPRESSED PROPERLY. THIS IS A SAFETY ISSUE DUE TO PREMATURE PRODUCT FAILURE. FORD SAYS IT'S NOT COVERED UNDER RECALL IF THE CAR IS OUT OF WARRANTY. THERE IS NO DIFFERENCE IT'S A PLASTIC LATCH JUST LIKE THE FORD FIESTA, FUSION, AND MKZ LATCHES UNDER CURRENT RECALL.
Mileage: 95,885
IN JULY 2015 THE LEFT FROND DOOR LATCH FAILED TO SECURE THE DOOR AND THE VEHICLE HAD TO BE TAKEN TO THE DEALERSHIP FOR REPAIRS AS I WAS UNABLE TO CLOSE THE DOOR. I HAD TO PAY A 100.00 DEDUCTIBLE BECAUSE THAT "SAFETY" FEATURE WAS NOT COVERED. THEN IN OCTOBER 2015 THE LEFT REAR DOOR LATCH FAILED TO SECURE AND I HAD TO REPEAT THE PROCESS. THIS IS A SERIOUS SAFETY HAZARD AS I WAS FORCED TO DRIVE ON THE I-10 FREEWAY WHILE REACHING IN THE BACK TO HOLD THE DOOR CLOSED AS THE DOOR LATCH WAS INOPERABLE. PLEASE REVIEW THIS SITUATION CAREFULLY AND CONSIDER THIS A RECALL SERVICE ITEM. IT IS IMPERATIVE THAT ALL DOORS BE SECURED WHILE DRIVING. VEHICLES ARE INOPERABLE IF THE DOOR LATCHES ARE NOT SECURING THE DOORS. THANK YOU IN ADVANCE FOR YOUR CONSIDERATION IN THIS MATTER. *TR
Mileage: 50,000
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR DRIVER SIDE DOOR SUDDENLY OPENED AND COULD NO LONGER BE CLOSED AND SECURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE REAR DRIVER SIDE DOOR LATCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Mileage: 70,000
DOOR LATCHES BROKEN. DOORS WON'T CLOSE.HAPPENED WHILE VEHICLE WAS STATIONARY.
Mileage: 77,231
DRIVER FRONT DOOR LATCH STOPPED WORKING. CAN NOT LOCK DOOR. CAR WAS STATIONARY
Mileage: 60,000
SPOUSE WAS DRIVING KIDS HOME FROM SCHOOL LATE YESTERDAY AFTERNOON (10-20-2015). YOUNG TEENAGE DAUGHTER WAS IN THE DRIVERS SIDE, REAR SEAT, SEAT BELTED AND RESTING AGAINST THE DRIVER SIDE REAR DOOR. VEHICLE WAS IN MOTION ON OUR CITY STREET WHEN SHE MADE A RIGHT TURN INTO OUR NEIGHBORHOOD. THE DRIVER SIDE, REAR DOOR SUDDENLY OPENED AND MY DAUGHTER SCREAMED, HER BACKPACK FELL OUT OF THE CAR. MY SPOUSE IMMEDIATELY STOPPED THE CAR AND FOUND THAT THE DRIVER SIDE, REAR DOOR LATCH WAS NO LONGER LATCHING CLOSED. SPOUSE NO LONGER DRIVING VEHICLE TODAY. I HAVE THE DOOR HELD CLOSED WITH THE DRIVERS SIDE, REAR SEAT BELT. I AM UNABLE TO LOCK/SECURE MY VEHICLE AND THE EXTERIOR LIGHTS REMAIN ON WHEN THERE IS NO PRESSURE PUSHING/PULLING THE DOOR CLOSED. DAUGHTER WAS NOT INJURED.
Mileage: 112,000
MY 2012 FORD FOCUS WAS TAKEN INTO FORD DEALER ON 8/24/15 TO REPAIR A BACK DRIVER SIDE DOOR LATCH, DOOR OPENED UP WHILE DRIVING ON TURNPIKE FROM DAVIE TO NORTH MIAMI BEACH, FLORIDA AND I HAD TO HAVE IT REPAIRED SINCE THERE WAS NO RECALL FOR THIS ITEM WITH MY VIN # , COST ME $615.00 TO REPAIR. GOT MY CAR BACK SIX WEEKS LATER SINCE FORD MOTOR DIDN'T HAVE THE PART AVAILABLE FOR THIS LENGTH OF TIME. THERE IS A RECALL FOR THIS SAME PROBLEM ON THE FIESTA AND FUSION 2012 BUT NOT FORD FOCUS. I WAS TOLD TO KEEP MY RECEIPT IN CASE THERE IS A RECALL STARTED ON THIS PARTICULAR PROBLEM WITH FORD FOCUS AND MY VIN # IS INCLUDED.
Mileage: 55,000
I HAVE HAD MY PASSANGER DOOR LATCH REPLACED A FEW MONTHS AGO AS IT WAS NOT SHUTTING , ON SATURDAY THE 17 OF OCT 2015 I WAS DRIVING HOME AND MY DOOR OPENED WHILE I WAS DRIVIVG NOW THAT DRIVERS DOOR LATCH IS BROKEN ? 10/19/20215 SERVICE ADVISOR STATES THERE IS A CHARGE OF $411.00 I AM 5 MONTHS PREGNANT AND CANT AFFORD THAT BECAUSE WHAT ARE THAT CHANCHES OF TWO DOORS BEING DEFECTIVE , I HAD TO CALL IN TO WORK AS I HAVE NO TRANSPORTATION MY DOOR WILL NOT SHUT .
Mileage: 7,500,000
TL* THE CONTACT OWNS A OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LATCH FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Mileage: 67,000
I PURCHASED A FORD FOCUS MAY OF 2014, WITH 30,000 MILES ON IT. I HAD A FACTORY WARRANTY UP TO 60,000 MILES ON IT. I AM NOW AT 62,000 MILES ON MY CAR AND THE LATCH ON MY DRIVER SIDE DOOR BROKE AND MY DOOR FLEW OPEN WHILE DRIVING ON THE FREEWAY AT 70 MPH. IF I WERE NOT WEARING MY SEATBELT, I WOULD HAVE FLOWN OUT OF MY CAR TO MY DEATH! SINCE THEN, I HAVE HAD TO BUNGIE MY FRONT DOORS SHUT, LEAVING ME NO ACCESS TO GET IN AND OUT OF MY CAR SAFELY, HAVING TO CRAWL IN MY BACKSEAT. I NEED THIS FIXED ASAP AND I AM NOT PAYING TO GET IT FIXED WITH SO MANY FORDS BREAKING DOWN.
Mileage: 62,000
DRIVER SIDE REAR DOOR LATCH FAILED, PREVENTING DOOR FROM CLOSING PROPERLY. SAFETY HAZARD AS DOOR WILL NOT REMAIN CLOSED. SECOND DOOR LATCH TO FAIL ON THIS VEHICLE.
Mileage: 37,170
VEHICLE IS EQUIPPED WITH REMOTE ENTRY AND PASSIVE ANTI-THEFT SYSTEM. ON OCTOBER 8, 2015, THE RIGHT REAR PASSENGER DOOR LATCH FAILED WHILE THE VEHICLE WAS STATIONARY IN A PARKING LOT AND THE DOOR WILL NOT STAY CLOSED. AT PRESENT THE DOOR IS BEING HELD CLOSED WITH A BUNGEE CORD. PART IS CURRENTLY NOT AVAILABLE FROM FORD.
Mileage: 43,123
RIGHT HAND REAR DOOR LATCH FAILURE. VEHICLE WAS MOVING FROM PARK WHEN DEFECT WAS WARNED BY THE DASHBOARD "DOOR OPEN" WARNING SYSTEM. (WARNING! THE FOLLOWING IS AN EDITORIAL, OR RANT, BY THE CAR OWNER. HE INTENDS TO SHAME THOSE AT FORD WHO DECIDE THAT THINGS LIKE DOOR LATCH ISSUES DO NOT SERVE THE BOTTOM LINE SO ARE UNIMPORTANT.) TO THOROUGHLY DESCRIBE THIS PROBLEM ONE NEED ONLY TO KNOW OF THE HUNDREDS OF THOUSANDS OF FORDS ALREADY RECALLED FOR THE SAME ISSUE. CAJOLING BY SOME SEEMS TO INCREASE THE SCOPE OF THE RECALL, WHICH DOES NOT YET INCLUDE THIS VEHICLE. AMONG OTHER THINGS, THIS IS A SAFETY CONCERN. PASSENGER SEATBELTS BEING MORE WIDELY USED DOES NOT ALLOW FOR DOOR LATCHES TO BE LESS EFFECTIVE! LET THE LUXURY OPTIONS FAIL BEFORE TEN YEARS, NOT THE BONES OF THE THING. WHO DECIDES TO CONTINUE USING BAD LATCH TECHNOLOGY FOR SO LONG? THIS IS NOT A CHALLENGE, IT IS A CHOICE.
Mileage: 80,000
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THERE WAS RUST ON THE BODY AND SUBFRAME OF THE VEHICLE. IN ADDITION, THE SEAT BELT RETRACTOR FRACTURED THREE TIMES. THE SEAT BELT RETRACTOR WAS REPAIRED, BUT FORD DECLINED TO REPAIR THE RUST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 67,513.
Mileage: 67,513
TL* THE CONTACTS OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT DRIVER SIDE DOOR UNLATCHED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON ANOTHER OCCASION, THE CONTACT MENTIONED THAT THE REAR LIFTGATE UNLATCHED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR LIFTGATE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Mileage: 35,000
DOOR LATCH ON DRIVER SIDE WILL NOT LATCH AND CLOSE, I HAVE HEARD OF OTHER PEOPLE HAVING THE SAME ISSUE. I KNOW THEY HAVE A RECALL FOR THE FORD FIESTA FOR THE SAME PROBLEM, I AM PRETTY SURE THIS IS THE SAME LATCH ASSEMBLY THAT'S ON THE FIESTA.
Mileage: 106,000
REAR DRIVER'S SIDE DOOR LATCH FAILED-- DOOR WILL NOT STAY CLOSED AS A RESULT.
Mileage: 63,000
DRIVER DOOR LATCH WOULD NOT LATCH DOOR CLOSED.
Mileage: 52,000
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER DOORS FAILED TO LATCH AND OPEN INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. THE VIN WAS NOT PROVIDED.
Mileage: 46,000
I HAVE A 2012 FORD FOCUS SEL SEDAN. I WAS REMOVING SOME ITEMS FROM THE BACK SEAT AND UPON CLOSING THE RIGHT-HAND REAR DOOR THE DOOR WOULD NOT LATCH. TRIED LOCKING THE DOOR REMOTELY BEFORE CLOSING. NO EFFECT. TRIED JOGGING THE DOOR LATCH MECHANISM TO SEE IF IT WAS STUCK SOMEHOW. NO EFFECT. I HAVE TO TIE A STRING TO THE DOOR HANDLE FROM THE INSIDE AROUND THE FRONT PASSENGER HEADREST IN ORDER TO KEEP THE DOOR CLOSED! TO ADD INSULT TO INJURY, THE FRONT-PASSENGER DOOR LATCH MECHANISM FAILED LESS THAN A WEEK AGO! A REPLACEMENT PART IS ON ORDER FOR IT FROM MY LOCAL FORD DEALER. FORTUNATELY, THE FRONT DOOR WILL STAY CLOSED IF IT IS LOCKED BEFORE CLOSING IT, BUT THIS IS STILL A RIDICULOUS COMPONENT FAILURE.
Mileage: 56,500
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE PARKED, THE LATCH ON THE FRONT PASSENGER SIDE DOOR LOCK FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Mileage: 61,000
2012 FORD FOCUS SEL FRONT PASSENGER-SIDE DOOR IS FAILING TO LATCH CLOSED. LATCH MECHANISM CAN ONLY BE ACTUATED THROUGH DIRECTLY HOLDING THE AFFECTED DOOR CLOSED AND LOCKING THE DOOR REMOTELY. DOOR STAYS CLOSED IF LOCKED.
Mileage: 56,000
DRIVER DOOR LATCH FAILED PREVENTING DOOR FROM LATCHING CLOSED. DOOR COULD OPEN WHILE VEHICLE IN MOTION
Mileage: 37,004
DRIVER SIDE DOOR LATCH IS BROKEN. WHEN SHUTTING THE DOOR IT WILL NOT LATCH AND CAN COME OPEN WHEN DRIVING. I TOOK IT TO THE DEALER AND IT IS NOT PART OF THE DOOR LATCH RECALL.
Mileage: 82,656
DISCOVERED DRIVERS SIDE DOOR WILL NOT CLOSE, STAY SHUT, LATCH, OR LOCK PROPERLY. DOOR MAY BE PULLED OR PUSHED OPEN WHEN PARKED OR AT ANY SPEED AND LATCHING MECHANISM WILL NOT KEEP DOOR IN PLACE. THIS IS A HIGHLY CONCERNING SAFETY ISSUE AS THIS RESULTED IN RECALLS FOR THE EXPLORER, 2011-2014 FIESTA, 2013-2014 FUSION, AND 2013-2014 MKZ WITH THE SAME EXACT MECHANISM.
Mileage: 47,900
DRIVER'S SIDE CAR DOOR SWUNG OPEN IN PARKING LOT. DOOR WILL NOT CLOSE OR LATCH AT ALL. COULD HAVE CAUSED INJUY OR DAMAGE.
Mileage: 104,000
I WAS DRIVING TO AN EARLY MORNING MEETING (5:30AM) WHEN THE DRIVER SIDE DOOR SUDDENLY OPENED WITHOUT WARNING. ONCE THE DOOR OPENED, IT WOULD NO LONGER LATCH. THE CAR DOOR HAD TO BE MANUALLY HELD FIRMLY CLOSED FOR THE DURATION OF THE TRIP. WITH EVERY TURN, THE DOOR WOULD ATTEMPT TO FLY OPEN.
Mileage: 39,098
MY 2012 FORD FOCUS HAS A FAULTY BACK DRIVER SIDE DOOR THAT WILL NOT CLOSE. HAD TO TAKE TO DEALER AND PAY $503.00 TO REPAIR THIS PROBLEM. ACCORDING TO FORD THE FIESTA HAS DISPLAYED THIS SAME PROBLEM; HOWEVER, MY PARTICULAR VIN NUMBER HAS NOT BEEN INCLUDED IN THIS RECALL. "THE DOOR LATCH IN THESE VEHICLES MAY EXPERIENCE A BROKEN PAWL SPRING TAB, WHICH TYPICALLY RESULTS IN A CONDITION WHERE THE DOOR WILL NOT LATCH," THE COMPANY SAID IN A STATEMENT. "IF A CUSTOMER IS THEN ABLE TO LATCH THE DOOR, THERE IS POTENTIAL THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY." "FORD IS AWARE OF TWO ALLEGATIONS OF SORENESS RESULTING FROM AN UNLATCHED DOOR BOUNCING BACK WHEN THE CUSTOMER ATTEMPTED TO CLOSE IT, AND ONE ACCIDENT ALLEGATION WHEN AN UNLATCHED DOOR SWUNG OPEN AND STRUCK AN ADJACENT VEHICLE AS THE DRIVER WAS PULLING INTO A PARKING SPACE," THE COMPANY SAID. NO INFORMATION ABOUT THE RECALL HAS BEEN POSTED ON THE WEB SITE OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINSTRATION, WHICH OVERSEES VEHICLE SAFETY IN THE U.S. "IN RESPONSE TO A THOROUGH NHTSA INVESTIGATION THAT DEMONSTRATED A CLEAR RISK TO SAFETY, FORD IS TAKING IMPORTANT ACTION TO PROTECT ITS CUSTOMERS," SAID NHTSA ADMINISTRATOR MARK ROSEKIND IN A STATEMENT SENT TO EDMUNDS. "WE ARE PLEASED THAT FORD IS TAKING THIS PROACTIVE STEP FOR SAFETY." LAST MONTH, NHTSA UPGRADED A PROBE INTO THE 2011-'13 FORD FIESTA FOR DOOR-LATCH PROBLEMS. "FORD IDENTIFIED THE ISSUE AND WE HAVE BEEN INVESTIGATING IT THROUGH OUR NORMAL PROCESS," WROTE FORD SPOKESWOMAN KELLI FELKER IN RESPONSE TO A QUERY FROM EDMUNDS. "FORD IS WORKING COOPERATIVELY WITH THE AGENCY AND HAS DISCUSSED THIS RECALL WITH NHTSA." THE RECALL INCLUDES 336,873 VEHICLES IN THE U.S. AND FEDERALIZED TERRITORIES, 30,198 IN CANADA AND 22,514 IN MEXICO.
Mileage: 52,000
ON MAY 18, 2015, WHEN I WAS PULLING OUT OF MY WORK PARKING LOT AND TURNING ONTO THE MAIN STREET, THE PASSENGER FRONT DOOR FLEW OPEN FOR NO REASON. I PULLED OVER AND TRIED TO CLOSE THE DOOR, BUT IT WOULD NOT LATCH CLOSED AT ALL. I TRIED SEVERAL TIMES AND ENDED UP "SEAT-BELTING" THE DOOR SHUT. I FEEL THIS IS AN EXTREMELY SERIOUS SAFETY ISSUE. WHEN I TOOK IT TO THE DEALERSHIP, I HAD A PAY $100 DEDUCTIBLE FOR THIS TO BE FIXED, BUT AGAIN, I FEEL THIS IS A SAFETY ISSUE AND DESERVES DUE INVESTIGATION. THERE WAS ABSOLUTELY NO REASON FOR THE CAR DOOR TO COME OPEN WHEN I WAS DRIVING. AS I AM WRITING THIS COMPLAINT ON JULY 31, 2015, MY BACK PASSENGER DOOR DID THE SAME THING, EXCEPT MY DAUGHTER WAS IN THE BACKSEAT!! (TRACKING ISSUE #: 10745475) I SINCERELY HOPE CONSUMER AFFAIRS LOOKS INTO WHY FORD FOCUS 2012 CAR DOORS ARE NOT LATCHING CLOSED! *TR
Mileage: 433,322
THIS CAR IS RELATIVELY NEW. ALL OF A SUDDEN AND WITH ANY NOTICE, BOTH DOORS ON THE DRIVER SIDE STOPPED WORKING PROPERLY. THEY CLOSE BUT DO NOT LOCK. I HAVE HAD TO DRIVE THE CAR WITH THE DOORS TIED AS THE FORD DEALERSHIP WANTS TO CHARGE ME A LARGE AMOUNT OF MONEY TO REPAIR THE SITUATION. THIS IS A MAJOR SAFETY ISSUE. I CONTACTED THE FORD DEALERSHIP AND THE FORD MOTOR COMPANY. I WAS TOLD THAT THEY ARE NOT RESPONSIBLE FOR THE PROBLEM AND THAT I HAD TO REPAIR THE CAR MYSELF. VERY IRRESPONSIBLE BECAUSE THEY HAVE RECALLED THE FIESTA AND THE FUSION FOR EXACTLY THE SAME PROBLEM.
Mileage: 39,000
RIGHT-SIDE PASSENGER DOOR LATCH FAILED WHILE DRIVING ON FREEWAY. DOOR FLEW OPEN AND WOULD NOT RE-CLOSE. MY CHILD INJURED HER ARM WHEN THE DOOR BOUNCED BACK. THIS IS THE SECOND DOOR LATCH TO FAIL IN LESS THAN A WEEK.
Mileage: 90,500
DRIVER DOOR LATCH FAILED AND FLEW OPEN WHILE DRIVING. DOOR WOULD NOT STAY CLOSED.
Mileage: 90,500
DOOR WOULD NOT STAY CLOSED....UPDATED 09/03/15 *BF UPDATED 11/27/2017*CN
Mileage: 17,953
CORNERING AT 10-15 MPH AND FRONT DRIVER DOOR LATCH MADE A POPPING NOISE AND DOOR FLEW OPEN. DOOR WILL NO LONGER LATCH AND LOCK.
Mileage: 90,400
WHILE DRIVING TO A STORE, TOOK A RIGHT HAND TURN AND DRIVER SIDE DOOR FLEW WIDE OPEN. I HELD THE DOOR SHUT WHILE DRIVING WITH ONE ARM. MY BROTHER WHO HAD A 2013 FORD FIESTA HAD THE SAME PROBLEM WITH BOTH REAR DOORS, AND HIS PASSENGER DOOR. THIS ISSUE I HAVE HEARD OF THOUSANDS OF TIMES AND YET NO RECALL? IT'S GOING TO TAKE SOMEONE FALLING OUT OF THEIR CAR AND THE CAR HITTING INNOCENT BYSTANDERS FOR THIS TO BECOME SERIOUS FOR FORD TO FIX. THE DEALERSHIP WANTS $500 FOR THIS FIX DESPITE ITS A KNOWN MANUFACTURER DEFECT, AND TERRIBLE DESIGN. 2010+ FORD CARS IN MY OPINION ARE ALL GARBAGE, AND FORD SERVICE DOES NOT CARE.
Mileage: 20,117
I HAVE A FORD FOCUS 2012 IT HAS POWER LOCK ON THE DOORS. 3 DOORS LOCK WITH THE REMOTE JUST FINE THE DOOR BEHIND THE DRIVERS SEAT WONT EVEN CLOSE. IT OPENS WHEN I TURN CORNERS. THIS IS A SAFETY ISSUES ESPECIALLY WHEN I HAVE SMALL CHILDREN, THIS CAR HAS HAD TWO RECALL FIXES ONE WITH CAR ROLLING BACK EVEN THOUGH IT IS AN AUTOMATIC AND A TRANSMISSION FAILURE ALL DUE TO ELECTRICAL ISSUES. I FEEL THAT THE THIS IS ANOTHER ONE GIVEN THAT MY PASSENGER LEFT REAR DOOR CANT EVEN BE MANUALLY LOCKED ITS ONLY LOCKED AND UNLOCKED ELECTRICALLY, THERE IS NOTHING BLOCKING THE DOOR TO MAKE IT NOT CLOSE ONLY THE LOCK ITSELF.
Mileage: 66,800
THE REAR DRIVER SIDE DOOR LATCH WILL NOT CLOSE THE DOOR JUST BOUNCES BACK OPEN IF YOU ATTEMPT TO CLOSE IT. I HAVE TO USE A CORD OR ROPE TO TIE THE DOOR HANDLE CLOSED OR IT WOULD SWING OPEN DURING VEHICLE OPERATION.
Mileage: 90,000
CAR LOST POWER AND ENGINE LIGHT CAME ON WHILE TRAVELING SOUTHBOUND ON I-95. UNDERNEATH PARTS AND LOWER BODY PANELS CAUGHT FIRE AND MELTED. VEHICLE WAS TOWED TO THE PAUL CLARK FORD DEALERSHIP IN YULEE, FL. WHERE IT WAS DISCOVERED THE ENGINE HAD EXPERIENCED A CATASTROPHIC ENGINE FAILURE. THERE WAS A HOLE A LITTLE SMALLER THAN A BASKETBALL BLOWN OUT OF THE BOTTOM OF THE CRANKCASE WITH THE OIL PUMP AND PIECES OF THE ENGINE LAYING ON THE SHIELD COVERING THE OIL PAN. THE CAR HAD JUST BEEN FULLY SERVICED WITH IT'S ROUTINE OIL CHANGE, RECOMMENDED SERVICE ROUTINE, ETC BY SAME DEALER. EVEN THOUGH THE VEHICLE IS UNDER FULL WARRANTY, NOTHING HAS BEEN DONE TO REPAIR THE VEHICLE AS OF YET. FORD IS CONDUCTING AN INTERNAL REVIEW AND SAID IT COULD TAKE UP TO 90 DAYS BEFORE A DETERMINATION IS MADE. THEY ALSO HAVE NOT OFFERED A LOANER VEHICLE OR A RENTAL CAR TO THE OWNER WHILE THIS PROCESS IS TAKING PLACE. *TR
Mileage: 32,000
DRIVING TO GET THE MAIL.OUR MAIL BOX IS AT THE END OF OUR ROAD ABOUT HALF A MILE FROM THE HOUSE. THERE IS A DRAINAGE DITCH THAT MUST BE CROSSED PARALLEL TOO THE ROAD THAT HAS THE MAIL BOXES ON IT. THIS IS A T INTERSECTION. JUST BEFORE THE DITCH THE CAR SLOWED SO I PRESSED THE THROTTLE TO REGAIN SPEED AND NOTHING HAPPENED I PRESSED THE THROTTLE AGAIN AND IT ACTED AS IF IT HAD BEEN FLOORED AND DID NOT RETURN. THE CAR SPED UP AND WENT INTO THE DITCH EVEN THOUGH I WAS PUSHING ON THE BREAK.IT FLEW OUT OF THE DITCH AND THROUGH THE MAIL BOXES, TAKING OUT THREE BOXES AND TRAPPING ME IN THE CAR WITH BOXES ON EACH SIDE PREVENTING THE DOORS FROM OPENING. THE CAR RECEIVED A LOT OF BODY DAMAGE AND HAD TO GO TO THE SHOP. *JS
Mileage: 53,000
WAS PARKING CAR WHEN SUDDENLY IT LUNGED FORWARD AT A FAST SPEED, I LOST CONTROL AND HIT CAR IN FRONT OF ME PLUS 3 OTHER CARS THEN CRASHED INTO CEMENT WALL. I HIT MY HEAD AND LEFT SIDE OF BODY ON THE DOOR, I BRUISED MY RIB CAGE FRONT & BACK PLUS MY LEFT LEG VERY BRUISED. I WAS VERY LUCKY I DIDN'T GET KILLED. *TR
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE DOOR OPENED INDEPENDENTLY AND FAILED TO SHUT PROPERLY. THE DEALER STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Mileage: 49,000
I TURNED ONTO A TWO LANE STREET (ONE LANE IN EACH DIRECTION). THE ONCOMING TRAFFIC WAS STOPPED DUE A RED LIGHT. AN SUV PULLED OUT OF A PARKING LOT BETWEEN TWO OF THE CARS WAITING FOR THE LIGHT TO TURN GREEN AND TRIED TO CUT ACROSS MY LANE ALSO, BUT HIT MY CAR INSTEAD. I DRIVE A FORD FOCUS, A SMALL CAR. I WAS HIT ON MY DRIVER'S SIDE FRONT FENDER AND DOOR. THE FRONT DRIVER'S SIDE FENDER AND MIRROR WERE TORN COMPLETELY OFF OF THE CAR. THE FRONT DRIVER'S SIDE TIRE WAS DAMAGED, AND SOMETHING WAS BENT, SO THAT THE TIRE COULD NO LONGER BE SET IN A STRAIGHT POSITION. THE HOOD WAS BENT, AND THE DRIVER'S SIDE HEADLIGHT WAS HANGING FROM THE CAR. THE INTERIOR PORTION OF THE DRIVER'S SIDE FOOT WELL CAVED INWARD AND HIT MY LEGS. THE DRIVER'S DOOR WAS HIT SO HARD THAT THE DOOR WOULD NOT OPEN, AND I HAD TO UNTANGLE MY FEET, AND EXIT THE CAR FROM THE PASSENGER SIDE. MY TINY CAR WAS HIT BY AN SUV THAT HAD "PUNCHED" THE GAS TO TRY AND CROSS IN FRONT OF ME- BUT HIT MY DRIVER'S SIDE DOOR INSTEAD. THERE WAS A GREAT DEAL OF DAMAGE DONE TO MY CAR, BUT MY AIRBAG NEVER DEPLOYED. I'VE HEARD OF AIRBAGS GOING OFF WHEN SOMEONE BARELY HIT SOMETHING WITH THEIR BUMPER, YET I GOT HIT DIRECTLY IN MY DOOR, AT A DECENT RATE OF SPEED BY AN AUTOMOBILE TWICE THE SIZE OF MINE, AND MY AIRBAG DID NOT DEPLOY. NOT MY FRONT AIRBAG, NOR MY SIDE IMPACT AIRBAGS. I HAVE TO BELIEVE THIS IS SOME TYPE OF DEFECT. *TR
Mileage: 33,000
DRIVERS DOOR LATCH FAILED TO LATCH CLOSED. PARTS WERE UNAVAILABLE IN INVENTORY. WE WERE TOLD THAT THE PART WAS NOT UNDER FACTORY WARRANTY AND NO SAFETY RECALL ISSUED. THREE WEEKS LATER REAR DOOR ON DRIVERS SIDE FAILED. DOOR WILL NOT LATCH CLOSED. CAR IS AT DEALER AWAITING REPAIRS. WE WERE GIVEN THE SAME INFORMATION, THE PARTS ARE NOT UNDER FACTORY WARRANTY. *TR
Mileage: 38,000
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 15 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE FRONT DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT IT FAILED TO PROPERLY CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO WATER LEAKAGE ON THE INSIDE PASSENGER SIDE. *SMD THE CONSUMER STATED TWO AFTER THE VEHICLE WAS SUPPOSEDLY FIXED, WATER LEAKED INSIDE AGAIN. THE CONSUMER CONTINUED TO DRIVE THE VEHICLE. THEN AT 13,000 MILES, THE VEHICLE STARTED TO SHUDDER AND SHAKE WHEN SHE ACCELERATED. THE CONSUMER THEN TRADED THE VEHICLE FOR ANOTHER A 2014 FORD FOCUS AND SHE EXPERIENCED THE SAME SHUDDER PROBLEMS. THE CONSUMER WAS INFORMED, THE AUTOMATIC TRANSMISSION, ALSO HAD A CLUTCH. *JB
NOTICED AFTER RAIN I HAD WATER IN MY CAR.AFTER CAREFUL INSPECTION BY MY SON, HE NOTICED THE SUNROOF, WAS ROTTING OUT.I CALLED FORD IN CLAREMONT, NH AND THEY SAID BRING IT IN. FINALLY GOT IT IN AND SAID NOTHING WAS WRONG,IT CONTINUED TO HAVE WATER IN EVERY TIME IT RAINED.FINALLY AFTER A RAIN STORM, I HAD A HAIL DING AND FOUND OVER 2 INCHES OF WATER IN THE 2 CUP HOLDERS IN THE CONSOLE.CALLED FORD,SAID BRING IT IN,AFTER I TOOK PICTURES OF THE ROTTING SEAL, I TOOK THE CAR IN, THIS TIME I HAVE ABOUT 4500 MILES ON THE CAR & IT'S 2 YRS OLD.THEY FINALLY ADMITTED TO A PROBLEM AND WOULD HAVE TO GET AN OK FROM THE MFG TO REPLACE UNDER WARRANTY, I HAVE BUMPER TO BUMPER & EXTENTED.TOOK OVER 2 WEEKS FOR OK THEN THEY HAD TO ORDER THE PART.IT HAS NOW BEEN OVER 7 WEEKS AND MY CAR ISN'T FIXED.MORE RAIN DUE TONIGHT,LASTNIGHT I COVERED HER WITH A TARP. TODAY, I DROPPED OFF THE CAR AFTER RETURN. FROM VACATION AND MY CAR SUSTAINED 3 FEET OF WATER INSIDE FROM STORMS AND MY SON TRIED IN VAIN TO PROTECT MY CAR, HE COVERED IT IN PLASTIC, CLEANED OUT THE WATER, ECT... CALLED FORD, HE HAD THE CAR AND MY POA...THEY HAD THE PART BEFORE I LEFT JULY 1, NEVER CALLED ME,WORRIED NOW HOW MUCH ELECTRICAL DAMAGE COULD BE SINCE WATER REACHED THE RADIO,GEAR SHIFT,SPEAKERS,INTERIOR ELECTRIC WINDOW & CONTROLS, ECT...MY CAR JUST NOW HAS 7500 MILES ON IT.ONLY BECAUSE I LET MY SON DRIVE IT WHILE I WAS AWAY FOR 2 WEEKS .MY CAR WAS PURCHASED NEW 3/24/2012 IT'S JUST NOW 27 MONTHS OLD! AS YOU CAN SEE I DON'T DRIVE FAR, I LIVE IN A SMALL TOWN AND WORK IN THE SAME AREA,IF I HAVE TO COMMUTE,IT'S IN A COMPANY VEHICLE NOT MINE. *TR
Mileage: 3,800
I WAS DRIVING A NEARLY BRAND NEW 2012 FORD FOCUS AT APPROXIMATELY 45-50 MPH WHEN COLLIDED WITH ANOTHER CAR TRAVELING AT LEAST EQUIVALENT IF NOT HIGHER SPEED. I SAW THE OTHER CAR ATTEMPTING PULLING IN FRONT OF ME AFTER FAILING TO STOP AT A STOP SIGN AND I TRIED TO STOP THE CAR BY BRAKING, BUT THE CAR WAS NOT ABLE TO SLOW DOWN OR STOP IN TIME. I T-BONED THE OTHER CAR AND MY CAR WAS DRAGGED BY THE OTHER CAR AND RESTED ON THE SIDE OF THE ROAD. AS A RESULT, MY CAR WAS TOTALED. ON THE POLICE REPORT, THE POLICE INDICATED THE CRASH WAS MODERATE. THE WATER PUMP, BUMPER AND OTHER STUFF CAME OFF THE CAR, BUT THE AIRBAGS WERE NEVER DEPLOYED. I SUSTAINED HEAD AND CERVICAL SPINAL INJURIES. *TR
Mileage: 1,200
WATER POURING IN FROM SUNROOF MY SON SAID IT HAPPENS EVERY TIME IT RAINS. *TR
Mileage: 5,820
TRANSMISSION SHUTTERS CAUSING WHOLE CAR TO SHAKE. ACTS AS IF THE FLY WHEEL IS GLAZED OVER AND CLUTCH CAN NOT ENGAGE PROPERLY, THIS IS TURN CAUSED A BODY VIBRATION MAKING A LOUD VIBRATION NOISE. FORD KNOWS OF THIS PROBLEM AND HAS YET TO HAVE A RECALL TO MAKE A PERMANENT FIX. FORD REPLACED A CLUTCH PACK IN MY CAR BUT THE DESIGN IS FLAWED - THIS WILL HAPPEN AGAIN AND AT MY EXPENSE. FORD AGREED TO EXTEND MY WARRANTY MILEAGE BUT NOT THE TIME IN WHICH USE SAID MILEAGE. THE ORIGINAL WARRANTY WAS 60K OR FIVE YRS. NOW ITS 100K OR FIVE YRS, TWO OF WHICH ARE GONE. INCREASING THE MILEAGE DOES NOTHING FOR ME THE WARRANTY STILL EXPIRES AT THE SAME TIME. FORD IS WELL AWARE OF THIS PROBLEM IN THE FIESTA AND FOCUS MODELS. I'M A PROFESSIONAL MECHANIC FOR OVER 25 YRS. I'VE TALKED WITH SEVERAL FORD SHOPS AND THEY ARE VERY AWARE OF THIS ISSUE. I SPOKE WITH THE OWNER OF THE DEALERSHIP I BOUGHT THE CAR FROM AND HE EVEN STATED THAT WAS THE NO.1 TOPIC AT A FORD CONVENTION IN VEGAS THIS YR. THIS IS SIMPLY A POOR DESIGN AND FORD WANTS THE CUSTOMER TO PAY FOR IT. MY CAR STARED THIS PROBLEM AROUND 13K AND FORD HAS BEEN YANKING ME AROUND FOR ANOTHER 13K BEFORE PUTTING IN THE REPLACEMENT PARTS THAT ARE NO DOUBT GOING TO FAIL AGAIN. MY GAS MILEAGE IN TOWN WENT FROM 33.5 TO 24.5 AND THIS WAS ALSO ACCEPTABLE TO FORD - NOT ME. THIS NEEDS TO BE FIXED RIGHT AWAY BEFORE A TOTAL TRANSMISSION FAILURE KILLS SOMEONE. *TR
Mileage: 13,335
THE CHROME METALLIC TRIM ON THE STEERING WHEEL PEELING OFF AROUND THE EDGE. SHARP METAL HAS CAUSED NUMEROUS CUTS TO THE DRIVER'S HANDS. *TR
Mileage: 20,000
CHROME PLATING IS PEELING AWAY FROM STEERING WHEEL AIR BAG EDGES. EDGES ARE SHARP AND CAN CUT THROUGH SKIN. COULD BE POSSIBLE TO PUNCTURE AIRBAG? *TR
Mileage: 30,000
THE MATERIAL ON THE STEERING WHEEL IS FLAKING OFF. *TR
Mileage: 24,195
THE VEHICLE WAS PARKED WITH THE ENGINE OFF. A FIRE SPONTANEOUSLY BEGAN IN THE ENGINE COMPARTMENT. THE VEHICLE WAS IN SERVICE FOR 14 MONTHS, BOUGHT NEW AND UNDER A MAINTENANCE CONTRACT. NO PREVIOUS ISSUES. *TR
Mileage: 35,000
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE MANUAL TRANSMISSION STALLING AND LOOSING POWER WHEN APPROACHING AN INCLINE AND WHEN DRIVING IN STOP AND GO TRAFFIC. *SMD THE CONSUMER STATED THERE WERE NOISES COMING FROM THE DOOR PANELS, AND DASH AREA. ALSO, THERE WAS A VIBRATION AT THE TOP OF THE SEAT BELT AREAS AND CENTER CONSOLE.
THE CHROME METALLIC TRIM ON THE STEERING WHEEL BEGAN PEELING OFF AROUND THE EDGE. PIECES OF SHARP METAL CUT INTO MY FINGERTIPS ON A NUMBER OF OCCASIONS. *TR
Mileage: 37,000
CHROME TRIM ON STEERING WHEEL PEELING AWAY FROM PLASTIC - RESULTS IN VERY SHARP METAL PROTRUDING FROM EDGE OF STEERING WHEEL. I WAS NOT INJURED, BUT IT WAS VERY POSSIBLE THAT I COULD HAVE BEEN BADLY CUT BY THE SHARP METAL. *TR
Mileage: 33,600
I BOUGHT THE 2012 FORD FOCUS SEL ON NOVEMBER 18TH 2011 AND FIRST RECALL WAS JAN 02 2012 THEY REPROGRAMMED THE TRANSMISSION AND THERE WAS A 2ND RECALL AND THE REPROGRAMMED THE TRANSMISSION AGAIN BUT IM STILL HAVING HESITATION ON STARTUPS AND LOSES POWER AS WELL BUT HASN'T STALLED YET BUT I THOUGHT FEW TIMES IT WILL STALL OUT BUT IT DIDN'T. I HOPE FORD CAN FIX THE HESITATION OF THIS VEHICLE BUT IF NOT THEN I WILL NEVER BUY A FORD AGAIN. ALSO THE SUSPENSION IS VERY HARD ON BUMPS. FEELS LIKE THERE IS NO SHOCKS ON THE CAR. VERY DISAPPOINTED ON MY FRONT WINDSHIELD. CRACKED WHEN I ONLY HAD 15,000 MILES ON THE CAR. *TR
Mileage: 5,000
WHEN DRIVER ENTERED VEHICLE, STARTED IT, AND BEGAN TO STEER, THE SILVER FINISH ON THE RIGHT SIDE, TOP OF THE STEERING WHEEL CROSSBEAM HAD SPLIT AND CURLED UP, WHICH CAUSED LACERATIONS ACROSS TWO FINGERS. THE CAR HAD BEEN FINE ON PREVIOUS USE, AND HAD BEEN UNUSED FOR SEVERAL DAYS PRIOR TO THE INCIDENT. THIS APPEARS TO BE A DEFECT IN THE FINISH ITSELF. *TR
Mileage: 14,000
FLAKING CHROME FROM AROUND STEERING WHEEL,CUTTING FINGERS. *TR
Mileage: 34,000
METALLIC STEERING WHEEL TRIM IS PEELING AT THE TOP LEFT SIDE OF STEERING WHEEL. PEELING MATERIAL IS VERY SHARP AND CAN EASILY CUT SKIN, AS IT DID TO ME AND MANY OTHERS AS SEEN ONLINE AFTER DOING A SIMPLE SEARCH FOR "FORD FOCUS PEELING STEERING WHEEL TRIM". I'M ALSO CONCERNED THAT IN RARE CIRCUMSTANCES THE AIRBAG ITSELF COULD BE CUT BY THE SHARP TRIM WHEN DEPLOYING. *TR
Mileage: 31,500
CHROME PEELING AWAY FROM PLASTIC LEAVING SHARP EDGES WHERE FINGERS ARE ON STEERING WHEEL PEELING IS BI LATERAL ON THE TOP PART OF THE AREA WHERE THE CONTROLS ARE FOR THE SYNC AND VEHICLE DATA CONTROLS. RUNNING HAND ACROSS THIS SECTION OF THE STEERING WHEEL CAN RESULT IN JERKING THE HAND AWAY BECAUSE OF THE SHARP EDGE. *TR
Mileage: 34,950
THE CHROME TRIM ON MY STEERING WHEEL HAS BEGUN TO CRACK AND FLAKE OFF. I DID NOT NOTICE AT FIRST AND HAD MY FINGER RUN ALONG IT. THE TRIM IS CRACKED MEDAL AND IS VERY SHARP. I HAVE NOT YET CUT MYSELF ENOUGH TO DRAW BLOOD BUT HAVE STUCK, STABBED, AND CAUGHT MY FINGER ON IT EMBEDDING A PIECE OF CHROME TRIM IN MY FINGER LIKE A SLIVER. THIS IS A WIDESPREAD ISSUE DOCUMENTED ON MULTIPLE FOCUS FORUMS, AND BY OTHER 2012+ FORD FOCUS OWNERS. THIS SEEMS TO ONLY BE AN ISSUE THAT IS ON 2012+ SE SPORT PACKAGES. THIS IS VERY FRUSTRATING, IT MAKES DRIVING THE CAR DIFFICULT BECAUSE IN MY CASE IT IS RIGHT ABOVE MY STEERING WHEEL MOUNTED RADIO BUTTONS AND CATCHES MY HAND EASILY. FORD IS DOING NOTHING ABOUT THIS IN MY CASE AND ACTUALLY BLAMING ME FOR IT, BUT IN OTHER CASES HAS BOTH REPLACED OTHER OWNERS PIECES AND IN SOME CASES LIKE MINE DONE NOTHING. THIS IS VERY DANGEROUS AS MANY PEOPLE IN THE FORUMS HAVE STATED THEY CUT THEMSELVES GOOD ENOUGH TO BLEED. ONE EVEN SAID HIS WIFE NOW REFUSES TO DRIVE THE CAR. FORD REFUSES TO FIX THIS BECAUSE IT WOULD REQUIRE THEM TO WARRANTY AN AIRBAG SINCE THEY DECIDED TO MAKE THE AIRBAG AND TRIM ONE PIECE. BECAUSE OF THIS MYSELF AND OTHERS WILL CONTINUE TO CUT OUR FINGERS, HOPEFULLY NOT VERY SERIOUSLY. THANK YOU FOR READING THIS. *TR
Mileage: 18,600
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHENEVER THERE WAS SUN SHINING ON THE DASHBOARD, THE REFLECTION WOULD BLIND HER VISIBILITY OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.
Mileage: 5,000
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THERE WAS NO TRUNK RELEASE IN THE VEHICLE. THE CONTACT STATED THAT HER SON ENTERED THE TRUNK OF THE VEHICLE AND WAS UNABLE TO GET OUT BECAUSE IT DID NOT COME EQUIPPED WITH A TRUNK RELEASE. THE DEALER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED .THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
IN JUNE 2012, MY DAUGHTER WAS DRIVING AND HER FRONT PASSENGER TIRE EXPLODED. THIS WAS THE 3RD SET OF NEW TIRES WE HAD PLACED ON THIS VEHICLE (BY 30,000 MILES - AVERAGING 10,000 MILES PER SET OF TIRES). THEN IN JULY 2012, SHE WAS DRIVING HOME AND STARTED TO SKID. SHE WAS NOT ABLE TO RECOVER FROM THE SKID AND HIT A TREE HEAD-ON. THE FRONT OF HER CAR WAS DESTROYED. THE TREE CENTERED HER CAR AND THE FRONT END LOOKED LIKE A VOLKSWAGEN BUG. THE AIR BAGS DID NOT DEPLOY. WE HAD THIS VEHICLE INTO THE DEALERSHIP 3 TIMES FOR PROBLEMS WITH THE FRONT END. EACH TIME THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH IT. HOWEVER, THE DRIVER AND PASSENGERS COULD FEEL THE CAR SWAY WHEN RIDING IT IN. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY ($17,000 CHECK SENT TO FORD) AND WE STILL OWE $1700 THAT WE HAVE AGREED TO PAY TO FORD TO KEEP FROM RUINING OUR CREDIT. THANK GOD SHE WAS WEARING A SEAT BELT THAT ACTUALLY WORKED - OTHERWISE WE WOULD HAVE HAD TO PLAN OUR DAUGHTERS FUNERAL. WE PURCHASED THIS CAR BECAUSE IT WAS ADVERTISED AS BEING A VERY SAFE CAR WITH THE INTERIOR WRAPPED IN AIR BAGS. WRAPPING THE INTERIOR WITH AIR BAGS DOES NOT HELP IF THEY DO NOT WORK. I HAVE BEEN BUYING FORD AUTOMOBILES FOR 30 YEARS BUT, RIGHT NOW I AM WONDERING HOW SAFE MY FORD F-150 IS. WE ARE NOW CONSIDERING HIRING AN ATTORNEY. *TR
Mileage: 31,000
I WAS LEAVE AN APPOINTMENT WHEN I CAME TO A STOP SIGN AT AN INTERSECTION. I STOPPED SHORT OF THE FADED WHITE LINE ON THE ROAD BUT A LITTLE PAST THE POSITION IN WHICH THE STOP SIGN WAS POSTED SO I ASSUMED I WOULD BE GOOD TO GO FROM THIS SPOT. I THEN LOOKED BOTH WAYS DID NOT SEE ANY ON COMING TRAFFIC FROM EITHER DIRECTION SO I PROCEEDED TO CROSS THE INTERSECTION. IT WASN'T UNTIL I WAS HAVE WAY INTO THE ROAD THAT I EVEN NOTICE THE OTHER DRIVER COMING AT ME AND BY THAT TIME IT WAS TO LATE ANY NEITHER MYSELF OR THE OTHER DRIVER WERE ABLE TO AVOID THE COLLISION. THE OTHER DRIVERS CAR THE STUCK MY IN THE REAR PASSENGER COMPLETELY DESTROYING IT AND SPINNING ME OUT OF THE ROAD IN THE DIRECTION OF A LIGHT POLE WHICH I WAS UNABLE TO AVOID OR STOP SHORT OF DUE TO THE FACT THAT I HAD LOST POWER TO THE VEHICLES CONTROLS. MY FINAL STOPPING POSITION WAS A FEW FEET AWAY FROM THE POLE AFTER IT RIPPED THAT SECTION OF FRONT BUMPER APART AND I BOUNCED OF THE FRONT DRIVER SIDE TIRE. NO AIRBAGS DEPLOYED NEITHER THE SIDE NOR FRONT. *TR
Mileage: 11,400
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRUNK LID, WIRING AND WATER FLOWING DOWN REAR WINDOW *TGW THE CONSUMER STATED WHEN THE TRUNK WAS ACTIVATED, THE LID WENT FROM FULLY CLOSED TO FULLY OPENED AT A HIGH VELOCITY IN A VERY SHORT PERIOD OF TIME. THE WIRING ROUTED TO THE INSIDE OF THE TRUNK LID, WAS HANGING DOWN, AND WHEN IT RAINED, WATER FLOWED DOWN AND THROUGH THE GAPS BETWEEN THE BOTTOM OF THE WINDOW AND THE TOP OF THE TRUNK LID.
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRUNK LID, WIRING AND WATER FLOWING DOWN REAR WINDOW *TGW THE CONSUMER STATED WHEN THE TRUNK WAS ACTIVATED, THE LID WENT FROM FULLY CLOSED TO FULLY OPENED AT A HIGH VELOCITY IN A VERY SHORT PERIOD OF TIME. THE WIRING ROUTED TO THE INSIDE OF THE TRUNK LID, WAS HANGING DOWN, AND WHEN IT RAINED, WATER FLOWED DOWN AND THROUGH THE GAPS BETWEEN THE BOTTOM OF THE WINDOW AND THE TOP OF THE TRUNK LID.
VEHICLE CENTRAL LOCKING SYSTEM LOCKED THE CAR WHILE PARKED WITH THE KEYS IN THE IGNITION. LOCKSMITH WAS CALLED TO FORCE ENTRY. ALARM DID NOT ACTIVATE WHEN DOOR WAS OPENED. *TR
Mileage: 3,100