2013 FORD FOCUS Engine Problems
339 complaints about Engine
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Engine Complaints (339)
The contact owns a 2013 Ford Focus. The contact stated that while attempting to accelerate from a stop, the transmission was slipping, with the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,000.
Mileage: 126,000
The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 103,000.
Mileage: 103,000
When I drive my car it takes time before it kicks in to drive correctly
I have a current recall on my transmission I notify for it. I went up there to get the recall fixed. They plugged it up to the machine to see about my transmission, and they said it came back with a cold that was not associated with the recall for my transmission, but it did say something was wrong with my transmission, I looked into that popped up on the cold reader and it’s it. I gave them the number and they said that Ford will be unable to pay for it and they told me I would have to pay $175 in order to hook it up to the main machine to see what exactly the code is if it match the cold that will pay for me new transmission. I explained to them that if I have a recall on the car for my door, lash and my transmission , why would I have to pay for so he kept running around loops not trying to give me a correct response basically just making me trying to pay for them to hook up something that should be for free so my car is accelerating is not accelerating speed, it keeps on clicking is something to do with my transmission, which it has a recall on it before in Orange will not fix it Paid paid off so I need someone to help me solve this matter because Ford and Orange is trying to make me pay for something that is a recall that should be fixed and free if someone call me back at [XXX] thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle briefly lost motive power before suddenly jolting forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the clutch, slave cylinder, and shift levelers. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 24,000.
Mileage: 24,000
The vehicle jerks from gear to gear when getting the car to move, hesitates and feels like it's skips
The contact owns a 2013 Ford Focus. The contact stated while driving 35 MPH, the vehicle stalled and shut off at a red light. The contact stated that after ten attempts the vehicle restarted. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 196,666.
Mileage: 196,666
I am experiencing a significant issue with my 2013 Ford Focus that aligns with known recall symptoms. When I accelerate from a stop, the car shakes violently, similar to a washing machine off balance, and struggles to gain momentum. This issue impacts the vehicle's performance and safety, and I believe it may be related to a recall affecting this model. I kindly request your assistance in diagnosing and resolving this problem under the applicable recall or warranty coverage. Please let me know the next steps to address this concern.
Mileage: 150,546
The contact owns a 2013 Ford Focus. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart. Additionally, the contact stated that while the vehicle was stopped, the vehicle rolled backward. The contact also stated that while driving at an undisclosed speed, the vehicle was jerking. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 154,000.
Mileage: 154,000
P0236 , p0238, p007d, p0456, charged air sensor A fault, boost sensor range/performance fault, and other faults , crank car engine service now pops up everytime, clear codes pops rite back up, car stumbles ,misfires , no boost, no throttle shuts off . Only had this car a week . Performed wire splice and anything I saw that I could do to fix this . No help making payments on a car I can't drive is very frustrating. Replaced sensors. These faults pop up within 2 seconds of clearing codes and starting vehicle everytime.
UNKNOWN
The contact owns a 2013 Ford Focus. The contact stated while driving from a complete stop, the vehicle stalled. The contact stated that on several occasions, the vehicle shuddered and then stalled. The contact stated that the failure also recurred while reversing. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure could be related to the TCM. The vehicle was not repaired. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 200,000.
Mileage: 200,000
My car has a transmission problem because when I run the car it goes from and back and is takes time to speed it feel like if I’m forcing the car to move I don’t run the car to much since I got it it has 48538 it also makes a lot of noise on the engine we noticed since we buy the car from car max but they say the car had no recalls. About June 2023 it started with more problems and I don’t like it much because my 19 year old daughter is driving my car for school. I would like if ford can fix the engine problem ASAP. I would like my daughter to drive a safe car and for her not to be on danger.
The contact owns a 2013 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, an unknown warning light illuminated. The vehicle started to overheat. The contact's son was able to drive the vehicle to a safe location off the roadway. The contact's son allowed the vehicle to cool down. The contact's son safely drove the vehicle to the residence. The vehicle was taken to the dealer where it was diagnosed with a failed TCM. The contact was informed that there was a technical service bulletin for the TCM replacement, and the part would be ordered. The vehicle was not repaired. The contact stated that neither the dealer nor the manufacturer had provided any assistance or information regarding the ordered parts for the repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 52,000.
Mileage: 52,000
While driving on busy street, car gave sudden warning light 'stop safely now’, car then slowed and shut down on its own, not giving enough time to find a safe place to pull over, posing risk of serious injury to myself, my son, and my wife, as this happened to all of us while driving this vehicle.
The contact owns a 2013 Ford Focus. The contact stated while driving 35-70 MPH, the vehicle shuddered, and the steering wheel was vibrating while depressing the accelerator pedal. Additionally, the contact stated that the RPMs were high, but the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where DTC code: P1450 was retrieved, and the contact was informed that the fuel tank was deformed. The mechanic related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The dealer was notified of the failure and informed the contact that the recall was previously completed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 101,000.
Mileage: 101,000
Car was inspected by a Ford certified mechanic after issues arose. My car only has 24,000 miles on it. Was informed that it was the clutch in the transmission that needs replaced. Investigation into the problem I saw a recall referring to the clutching, but was not associated with the car I have. For it having low miles and the clutch going out on it already, seems a bit odd. The car cannot be driven until repairs get done as I do not want to be breaking down on the side of the road.
The contact owns a 2013 Ford Focus. The contact stated while driving 75 MPH, the vehicle lost motive power without warning. The contact was able to pull over on the side of the roadway and the vehicle was towed to the dealer to be diagnosed. The contact was informed that the powertrain control module needed to be updated and that the carbon canister, fuel tank, and fuel delivery module needed to be replaced. The contact was also informed that the vehicle was previously repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). On another occasion while attempting to starting the vehicle, the vehicle failed to start. The contact added fuel and the vehicle started however, the check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was contacted a case was filed and the contact was referred to the NHTSA Hotline. The failure mileage was 110,000.
Mileage: 110,000
The contact owns a 2013 Ford Focus. The contact stated that while driving approximately 45 MPH, the vehicle decelerated and stalled. The contact stated that the vehicle failed to shift into gear. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch pedal, transmission, canister purge valve, injectors, and spark plugs needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 80,000.
Mileage: 80,000
While driving at approximately 60 mph on a highway in the passing lane, the engine shut off without warning, and the following lights appeared on the dash: check engine, ABS, and traction control. The speedometer needle also went down to zero. I was in the process of passing a tractor trailer, and another tractor trailer was right behind me. I was barely able to maneuver off the highway onto the left shoulder and was almost rear-ended by the tractor trailer. The lack of power steering made it extremely difficult. This is a major safety issue. My family was in the car with me. After sitting on the side of the highway, I was able to start the engine and drive home. I arrived home and tried to back into my driveway, but it would not go into reverse. I took the car to the local Ford dealer and I was told the TCM needs to be replaced for around $750. I asked about the recall and they said that it expired in October of 2022. I did not know that recalls had an expiration date. After reading through many other complaints on the NHTSA website for the 2013 Focus, it seems that I have purchased a lemon. I just bought this vehicle in January at 57000 miles and have only put around 5000 miles on it. I still owe $9700 on the loan and the vehicle is undriveable. The manufacturer needs to buy this vehicle back so that I can purchase a replacement vehicle.
On Monday March 27th 2023 at about 7:00 pm I was leaving the parking garage where I work in Rosslyn, VA: I started the car as usual and notice that I couldn't put the car in Reverse using the clutch (it's an automatic Ford Focus 2013): Luckily, the parking garage was empty on the level where I was parked, and I pushed the car back and forth to be able to keep the car in "Drive" mode so that I could drive the car out of the garage. I did that and I started to drive to go home. I started to notice that I couldn't accelerate the car and at about 20 min into driving I started to get a signal on the dash board that said: “TRANS OVERHEATING”, and I was getting the signal to stop the car to cool off before driving it again. I had to do this several time (at least 6 times) while I was driving home to MD. The car was NOT SAFE to drive I barely made it home and the next morning on Tuesday March 28th I drove the car to the Ford Dealer "Academy Ford" in Laurel MD, having the same issue and emergency signal on the dash board. This is the SECOND TIME that this issue has presented itself: in 2019 the Car had the same problem, and at the time, because the car was under extended warranty, Ford replaced the part at no cost. I took the car at the same Ford Dealer in 2019. (see paper attached) This time the Dealer said that I would have to pay for the COST OF THE REPAIR, which I provided with the QUOTE from the Dealer in attachment. I was advised to contact directly "Ford Costumer Service" to see if they would provide Financial Assistance and Reimbursement for the Car Rental that I had to get because I didn't have a car and I work in VA every day (the cost is provided in attachment). Ford Costumer Service opened a case but denied ANY FINANCIAL HELP and Assistance for the Car and for the Rental because THERE ARE NOT CURRENTLY ANY RECALLS of this nature ON THE FORD FOCUS 2013. I need to open a CASE & A RECALL for this PROBLEM for the FORD FOCUS 2013. Thank you.
The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the “Engine Overheated” message was displayed. The contact pulled over and turned off the vehicle and waited for the engine to cool down before restarting the vehicle. Additionally, the transmission failed to shift into reverse. The vehicle was taken to the dealer, where it was diagnosed that the clutch had seized and needed to be replaced. The vehicle was not repaired. The contact stated that the clutch was previously replaced in 2019. The manufacturer was made aware of the failure and confirmed that the warranty had expired. The failure mileage was approximately 118,000.
Mileage: 118,000
The vehicle had a recall on the clutch that is faulty AGAIN, only after 2.5 years from the last repair. This part has been replaced 2 times and now needs to be replaced a third time. The vehicle frequently and unexpectedly stalls during acceleration and is a tremendous safety issue; however Ford is stating the part was already repaired under the recall once and will not repair it a second time, even though it is the same function and safety issue as the previous recall only 2.5 years ago
I had my engine on in park and it stalled left me stranded and dashboard said engine fault service now when I tried starting the car it would turn over and I heard a bunch of clicking and the lights were flickering the dash and radio had no power and my wipers wouldn’t go off. I had to abandon my car on someone’s private property until I could get it towed they ended up calling the cops and gave me 48 hours to remove my car off there property. In my 2013 Ford Focus se I have experienced reduced engine power, hesitation, ENGINE STALLS while driving with NO WARNING Front and rear lights flicker and dim random spikes in voltage and inconsistent start-up issues like sometimes the vehicle does not start when turning the ignition on and car suddenly starts or idles down unexpectedly and stutters/lurches when driving. Also sometimes my radio fails to have power. I have replaced relay fuses starter fuses purge valve bought a new battery bought a new alternator I changed o2 sensors spark plugs filters etc I took it to Fred Martin Ford and they advised me they found intermittent communication failure between PCM and TCM. Performed wire trace on harness found harness frayed that runs along transmission unit. There are wiring harness recalls on Certain 2013 and 2014 Model Year Focus ST and Escape Vehicles Equipped with a 2.0L Engine Engine Wiring Splice Repair Safety Recall 14S17 My 2013 Ford Focus SE 2.0L Engine does not fall under this recall how come? There are several other customers having the same wiring harness issues.
The contact owns a 2013 Ford Focus. The contact stated while driving 70 MPH, the check engine warning light illuminated, and the vehicle started shuddering, and lost motive power. The contact attempted to depress the brake pedal however, the pedal was firm. The contact pulled over and used the parking brake to stop the vehicle. The contact allowed the engine to cool down before restarting the vehicle. The vehicle then operated as designed. The vehicle had not been diagnosed. The manufacturer was contacted a case was file and the contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was 115,670.
Mileage: 115,670
The contact owned a 2013 Ford Focus. The contact stated that she left her dog in the vehicle with the engine off and the windows partially open, as she entered her workplace. Approximately 30 minutes later, she was alerted that there was a vehicle on fire. She rushed outside to discover that her vehicle was on fire. As she attempted to save her dog, the fire grew stronger and the vehicle became engulfed in flames. By the time the fire department arrived, the vehicle was incinerated. Her dog died as a result of the fire and was taken by animal control. A police and fire report was filed. The contact sustained severe emotional trauma due to the loss of her dog but did not seek medical attention. The vehicle was towed to an independent mechanic where the vehicle was deemed a total loss and destroyed. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 133,000.
Mileage: 133,000
Transmission failed. Yes it is available for inspection upon request. The car was in a stalled out mode. Unable to drive the vehicle. No warning lights, symptoms or messages. Simply got in the car at the store and put it in gear car would not go forward or backwards. The motor would only raise as if the vehicle was in park.
The contact owns a 2013 Ford Focus. The contact stated that the check engine warning light was illuminated and flashing. While driving at an unknown speed, the engine misfired and the vehicle was chugging. The vehicle was taken to the dealer where it was diagnosed that the powertrain control module (PCM) needed to be replaced. The vehicle was repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 113,659.
Mileage: 113,659
There have been several lawsuits filed and settled for the vehicle in question previously. Most recently, Ford was having so many issues with models 2011-2016 Ford Focus cars that they were taken to court over the matter related to the transmission control module in the vehicle. This was settled and Ford placed and extended warranty on vehicles of that model should customers have issues. However upon taking the vehicle to a Ford dealership, they are saying that that is not in fact the issue with the car, it is the clutch in the transmission which they also had an extended warranty on that expired conveniently not long before this happened. The clutch going out would mean that I would not be able to go and I would be stuck where the car sits. I have reached out to several other independent mechanic shops and every single one of them have stated that it is only a matter of time before the transmission control module breaks as it sounds like it is not functioning correctly now. I would also like to state that in no way did Ford attempt to contact me about any of these issues involving my car via and email or letter. They knew of the issues that could happen and the risks involved with me continuing to drive the car around and did nothing. The vehicle has been sitting for 7 months now as Ford has deemed it worthless. A vehicle that they sold me they will not even negotiate for because of how broken it is. I find this to be extremely irresponsible and quite frankly I do not have the money to be doing this.
The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed but the vehicle failed to respond. The contact was able to shift gears and drive the vehicle. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 74,000.
Mileage: 74,000
This car started to make loud engine noises which caused the car to shut off then it restarted on it's on I finally got it to parking lot when I cut it off it still was rattling and clacking like I was cranking it up on the left side of engine so I waited till about 30 minutes what ever it was it killed my battery then it started back up again but then through a check engine light on but when I got it checked it wouldn't read any codes so the display on board of the car read transmission shift in reverse but I wasn't in reverse so it was stuck in transmission mode and could not drive it I got it at a shop which they only would say a transmission, but they only wants to put a transmission in with out checking if it could be anything else like a electrical problem but he says no a transmission so now I'm only at 150k miles and this goes out without notice, I even asked about the transmission acuator but he says no the whole transmission, I just got the car like 3 months ago, and that is no good
Powertrain loss and loss of engine power, power control module. Engine failure on a busy highway. Putting me at risk of an accident. The car has been serviced by an independent service center. Has not yet been inspected by the manufacturer. Check engine and other warning lamps appeared
When pulling out on a hill or incline the car hesitates and seems to fall on its face for a short time then it finally picks up and has power. It just feels like it only has ten percent of power. It puts myself and others at risk of being in an accident , especially when pulling out into traffic. It could cause a side impact or rear collision very easily. I have driven a streight shift all my life and never ever had a vehicle seem to stall like this . I try and wait for a very large gap in traffic to pull out. On a hill in traffic I am afraid of getting rear ended trying to get pulled out and going. This has happened several times, it is intermittent .the car has only 60,000 miles, so it isn’t worn out.
Clutch and actuators , car only has 80,000 miles. $3500 transmission repair .
Check engine light came on. Before I had a chance to get it checked, the engine wouldn't start after refueling until trying on the fourth time. Took the car to a parts store and the code read P1450. An October 25, 2018 recall acknowledged a problem with 2012-18 Ford Focuses with a 2.0L engine. Although this problem is clearly acknowledged with this same year, model, and engine, my VIN is allegedly not covered in the recall. Dealer will not service the car under the recall.
Two weeks after purchasing vehicle from a used car dealer, started having severe transmission shudders and car shut down stating the transmission was in need of repair. Had vehicle towed to dealership where diagnosis determined transmission needs replacing. Upon researching on line,, cars.com states NHTSA vehicle safety recall was issued for the transmission and also “copilot” states on line that a recall was issued on this vehicle power shift transmission,,, only two of many complaints on line about the transmission in 2013 Ford Focus .. However Ford states there is no safety recall .. only an extended warranty customer satisfaction warranty for transmission clutch slippage ,, which ended last august , campaign #14M01... What am I to do ? ... the price quoted for a new clutch exceeds the value of the car....
The contact owns a 2013 Ford Focus. The contact stated while driving 45 mph, the vehicle stalled. The contact stated that the check engine and service now warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing a spark plug and the fuel injector to be replaced. The vehicle was repaired but continued to experience the failure. The contact also stated that the vehicle was started and the parking aid fault, serviced required warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.
Mileage: 75,000
I TOOK MY FORD FOCUS 2013 INTO THE FORD DEALERSHIP ON JUNE 2020. THERE WAS A RECALL FOR THE DOOR LATCHES 20S30 CODE. THE DEALERSHIP SAID THEY TOOK CARE OF IT. I JUST CHECKED ONLINE AND ITS HASNT BEEN FIXED. ITS BEEN ALMOST A YEAR AND WEVE BEEN DRIVING IT WITH A NEWBORN BABY NOT KNOWING THAT THEY HAVENT FIXED THE RECALL.
WHEN I DRIVE IN THE RAIN MY CAR WILL SPUTTER AND LOSE SPEED. THE OIL LIGHT AND BATTERY LIGHT TURNS ON AND IT DIES. I CAN GET IT TO TURN OVER BUT IT IMMEDIATELY DIES.I HAVE HAD TO GET IT TOWED TWICE. STILL CAN'T FIGURE OUT THE PROBLEM.
Mileage: 148,000
I WAS DRIVING ON THE FREEWAY AT THE POSTED SPEED OF 65 MPH WHEN THE CAR ENGINE RPM DROPPED TO 2000 AND THEN BACK UP TO 4000 THE CAR IMMEDIATELY SLOWED TO 50 MPH CAUSING TRAFFIC BEHIND ME TO SLAM IN THEIR BRAKES. THE CAR WOULDN'T SHIFT TO SPEED UP CAUSING ME TO PULL OVER AND CREEP TO A GAS STATION.
Mileage: 187,000
MY 2013 FORD FOCUS WOULD NOT RANDOMLY START THE OTHER EVENING, AFTER A COUPLE TRIES IT STARTED. ON THE WAY HOME IT WOULD NOT SHIFT PROPERLY AND ACTING LIKE IT WAS GOING TO STALL. MY ENGINE LIGHT CAME ON, WHICH NEVER HAD BEFORE. SO THE NEXT MORNING I WENT TO GO TAKE IT TO AUTO ZONE TO HAVE THEM DO A DIAGNOSTIC AND MY VEHICLE STARTED RIGHT UP, HOWEVER IT WOULD NOT GO INTO REVERSE. I HAVE READ THERE HAVE BEEN SEVERAL ISSUES WITH THE FOCUS' TRANSMISSION.
Mileage: 141,700
TRANSMISSION TRANSMISSION TRANSMISSION THE CAR JERKS AND THE CLUTCH IS MESSED UP. I'VE HAD NOTHING BUT ISSUES WITH THE TRANSMISSION, CLUTCH, REPEATED RECALLS.
Mileage: 95,000
TRANSMISSION SEEMS TO BE SLIPPING AS IF THE GEARS ARE NOT CATCHING DURING CERTAIN TIMES OF SHIFTING. ENGINE SEEMS TO LOSE COMPRESSION. MECHANIC AFTER MECHANIC SEEMS TO HAVE A HARD TIME DIAGNOSING AND REPAIRING ISSUES.
Mileage: 140,000
FORD TRANSMISSION PROBLEMS WONT GO AWAY!! TRANSMISSION SHUTTER AND POOR INITIAL ACCELERATION. THE CLUTCH HAS BEEN REPLACED TWICE AND TCM TWICE BY FORD DEALER. AFTER THE LAST TCM REPLACEMENT IN 2016 PROBLEMS CONTINUED AND I WAS TURNED AWAY BY FORD DEALERSHIPS BECAUSE NO ENGINE LIGHT CAME ON. NOW THAT FINALLY A CHECK ENGINE LIGHT CAME ON U0101, P07A3, I AM NOW OVER 100, 000 MILES THE CLUTCH IS NO LONGER COVERED UNDER WARRANTY BUT THE TCM IS. I HAVE HAD SEVERAL INCIDENTS WHERE THE CAR LOST ALL ACCELERATION ABILITIES WHILE DRIVING ON A BUSY HIGHWAY OR SIMPLY FAIL TO ACCELERATE AND A TRAFFIC LIGHT CAUSING MAJOR DELAYS FOR ANYONE AROUND ME. IT HAS BEEN A SAFTEY CONCERN FOR YEARS DUE TO THE UNPREDICTABILITY OF THE TRANSMISSION INTERMITTENTLY NOT ALLOWING ACCELERATION.
Mileage: 100,000
THE CAR ISN'T DRIVABLE. WHEN I START IT IT MAKES CLICKING NOISE AND HARD TO START. IF DRIVING IT, IT DOESN'T GIVE ANY GAS OR GO OVER 20 MILES. IT SOMETIMES SHUT OFF AND SOMETIMES HAVE A HARD TIME DRIVING FOWARD. CODES P0087, P0783, P2872, COMES UP ON A DIAGNOSTIC. THAT'S DRIVING ON A STREET AND CAN'T DRIVE ON HIGHWAY ANYMORE.
CAR IS LESS THAN 6 YEARS OLD, STEERING COMPLETELY FAILS IN VERY COLD WEATHER DESPITE A FULLY ELECTRIC EPAS STEERING SYSTEM (NO POWER STEERING FLUID). IN ADDITION TO THE RADIATOR AND FUEL PUMP NEEDING REPLACEMENT WITHIN THE FULL LIFESPAN OF THIS CAR, IT IS VERY UNSAFE AND NOT ROAD WORTHY.
I STARTED THE CAR AND THE STEERING ASSIST FAULT ALERT CAME UP AND THE STEERING WHEEL WAS LOCKED IN PLACE. I TURNED THE CAR OFF AND BACK ON AND THERE WAS NO LONGER AN ISSUE. THE CAR ALSO JERKS WHEN ACCELERATING QUICKLY. THIS HAS BEEN AN ONGOING ISSUE THAT THE DEALERSHIP CLAIMS TO HAVE REPAIRED.
Mileage: 104,672
I HAVE BEEN HAVING COOLING PROBLEMS FOR MONTHS. IT WOULD RUN HOT WITHOUT ANY SIGNAL OF IT GETTING TO HOT. NOW IT WONT CRANK. I WAS TRAVELING ON INTERSTATE AT ABOUT 65 MPH AND SMELLED BURNING PULLED OVER AND WOULDN'T CRANK AGAIN.
Mileage: 175,000
I JUST BOUGHT IS CAR WEDNESDAY THE 09TH 2020 AND ON THURSDAY THE 17TH I PICKED MY CAR UP FROM THE GARAGE AFTER GETTING IT INSPECTED, I GO BACK TO WORK AND LEAVE AROUND 730PM I WENT TO DROP MY FRIEND OFF AT HER HOUSE, HER HOUSE IS LOCATED ON A HILL, ONCE I TURNED THE CORNER AND HIT THE GAS, THE CAR BACKFIRED AND FELT LIKE IT WAS GOING TO STALL, EVERYTIME I STOP THE CAR IS HESITANT TO MOVE EVERYTIME I TRY AND TAKE OFF. ALSO WHILE I WAS ON MY WAY HOME I HAD TO TAKE A ROAD WITH A HILL AND WHAT A MISTAKE I DIDN'T THINK I WAS GOING TO MAKE IT TO THE TOP THAT'S WHEN THE CHECK ENGINE LIGHT CAME ON.
Mileage: 145,000
I TOOK CAR TO DEALER BACK LAST YEAR FOR A FUEL PROBLEM RECALL AND WHEN I WAS TAKING CAR TO DEALER THE CAR SHUTTERED AND DIED AND I ABOUT HIT THE CAR IN FRONT OF ME.I CALLED ALLEN VIGIL FORD.THEY SAID THEY DID THE RECALL BUT THEY REPLACED CLUTCH AND NOW ENGINE LIGHTS BEEN ON EVER SINCE.BEFORE I PICKED IT UP THE ENGINE LIGHT WAS ON AND THEY TOOK IT BACK AND TURED OUT THE LIGHT.WENT TWO BLOCKS IT CAME BACK ON.TOOK IT BACK AND THEY DID IT AGAIN SAME THING HAPPENED WENT 2 BLOCKS AND ENGINE LIGHT CAME ON.I LEFT IT FOR A FEW WEEKS AND THEY CALLED AND SAID IT WAS READY.I HAD MY WIFE PICK IT UP AND GOT HALFWAY HOW AND ENGINE LIGHT CAME BACK ON.BEEN ON EVER SINCE. I ALL SO TOLD THEM THAT WHEN YOU PUT GAS IN IT TAKES SEVERAL MINUTES TO RE CRANK ENGINE.I TOOK CAR TO ANOTHER FORD DEALER THEY TRIED TO SELL ME ANOTHER CLUTCH.SO I JUST DON'T KNOW WHAT TO DO NOW.
Mileage: 103,300
WHILE DRIVING ONLY 20 MINUTES ON HIGHWAY THE ENGINE LIGHT CAME ON. PULLED OVER IMMEDIATELY AND TURNED OFF THE CAR. THE CAR WAS TOWED TO THE NEAREST SHOP. THEY SAID THEY NEED TO REPLACE THE FAILED WATER PUMP AND THERMOSTAT. THE NEXT DAY THEY SAID THAT DIDNT FIX THE PROBLEM AND THAT IT NEEDED A HEAD GASKET REPLACED. AFTER OPENING THE ENGINE THEY SAID THAT ITS WARPED. THE CAR (SE MODEL) HAS ONLY 84000 MILES AND WAS A CERTIFIED PREOWNED CAR WE BOUGHT FEB 2016. I WILL BE CONTACTING FORD MANUFACTURER ON A POSSIBLE RECALL #19522 AS WELL AS THE DEALERSHIP AS THIS SHOULD BE COVERED UNDER THE 7 YEAR 100000 WARRANTY.
Mileage: 84,329
FORD FOCUS 2013 TITANIUM IN MARCH 2020 ON INTERSTATE 90 BETWEEN ST CHARLES MN AND EYOTA MN STALLED WITHOUT WARNING AT 70 MPH AND HAD 32 MILES TO EMPTY READING ON GAUGE. VEHICLE FLATBED TOWED TO HOME 35 MILES AWAY AND GAS WAS ADDED AND VEHICLE RAN FINE. AUGUST 2020 SAME VEHICLE STALLED WITHOUT WARNING ON STATE HIGHWAY AT 60 MILES PER HOUR WITH 21 MILES TO EMPTY ON READING. AGAIN VEHICLE FLATBED TOWED HOME AND GAS WAS ADDED AND VEHICLE HAS RAN FINE SINCE. I BELIEVE THAT THE GAS GAUGE IS FAULTY IN THIS MODEL OF FORD FOCUS AS IN OTHER YEARS BUT NO RECALL YET FOR MODEL 2013 YEAR. WE WILL MAKE SURE GAS DOESNT GET BELOW 50 MILES AS THIS HAS HAPPENED TWICE NOW WITHIN 5 MONTHS AND NOT A COINCIDENCE.
Mileage: 121,976
I WAS DRIVING ALONG WITH MY 3 CHILDREN WHEN MY FORD EXPLORER 2011 SUDDENLY TURNED OFF IN THE MIDDLE OF A BUSY STREET ALMOST CAUSING AN ACCIDENT. HAD TO HAVE THE VEHICLE TOWED AND WAS INFORMED THE WATER PUMP HAD FAILED AND CAUSE CATASTROPHIC ENGINE PROBLEMS.
Mileage: 107,000
RECALL PERFORMED ON PURGE VALVE....STILL CANT BREATH INSIDE THE CABIN FROM THE FUMES...WAS TOLD IT THE CAT CONVERTER..... 1550 BEFORE TAX
MY CAR IS CONSTANTLY HAVING ELECTRICAL ISSUES THE RADIO WILL CUT OFF IN THE MIDDLE OF PLAYING IT WON'T TURN BACK ON MY CAR LITERALLY HASS TO BE TURNED OFF FOR A CERTAIN AMOUNT OF TIME BEFORE THE RADIO WILL COME BACK ON AT ALL AND THEN IT DISCONNECTS AND MAKES A LOUD POPPING SOUND LIKE SOMETHINGS GOING TO CATCH ON FIRE IN THE CAR WON'T EVEN BE ON NOR WILL THE KEY BE IN THE IGNITION I FEEL THAT IT IS VERY UNSAFE DUE TO THE FACT THAT THAT KIND OF ANNOYS IS A BIG DISTRACTION AND COULD CAUSE AN ACCIDENT. ALSO WHILE DRIVING MY CAR HAS HESITATED A NUMBER OF TIMES WHILE AT A STOPLIGHT OR IN THE RAIN OR WHILE I'M TRYING TO MAKE A TURN OR WHEN I'M TAKING OFF IT DOESN'T MATTER IT'S LIKE IT DOESN'T GET ENOUGH GAS OR IT HAS PROBLEMS SWITCHING WITH THE RPMS AND THIS IS A CONSTANT PROBLEM THIS IS NOT JUST ONE OR TWO TIMES THIS IS SINCE I HAVE OWNED THIS VEHICLE AND IT'S A LITTLE BIT RIDICULOUS CONSIDERING THIS CAR HAS A FIVE STAR RATING DEFINITELY NOT A FIVE STAR RATING CAR CONSIDERING HOW MANY TIMES I'VE BEEN STUCK OUT IN THE MIDDLE OF TRAFFIC AND ALMOST GOTTEN INTO CAR ACCIDENTS BECAUSE OF THIS CARI WOULD REALLY LIKE FOR THIS TO BE INVESTIGATED QUICKLY THIS IS A LIABILITY TO ANYONE WHO OWNS THIS YEAR MAKE AND MODEL OF CAR
Mileage: 25
MY FORD CAR ENGINE LIGHT IS ON WHENEVER IT RAINS AND MY FORD CAR STALLS AND I HAVE NO IDEA WHAT RECALL ISSUES IT HASH LATCH DOOR CHECK LOOK AT THE SALES SERVICE FORD DEALERSHIP!2020 *TR
Mileage: 70,000
WHILE DRIVING DOWN THE EXPRESSWAY AT 70MPH MY VEHICLE LOSS POWER ENTIRELY AND STALLED. I WAS NEARLY HIT BY THE VEHICLE BEHIND ME AND FORCED TO PULL OVER TO THE SIDE OF THE ROAD. THE CHECK ENGINE LIGHT CAME ON AT THE SAME TIME AND INDICATED A CAMSHAFT POSITION SENSOR, CRANKSHAFT POSITION SENSOR, AND IGNITION ERRORS. I'VE OWNED THIS VEHICLE FROM THE DAY IT ARRIVED AT THE DEALERSHIP. THE PROBLEM AT FAULT HAS BEEN PREVIOUSLY IDENTIFIED BY FORD IN A TSB FOR THE ENGINE WIRING HARNESS CHAFFING ON THE INTAKE MANIFOLD. OWNERS ARE NOT NOTIFIED THROUGH MAIL ON TSB'S AND THIS VEHICLE HAS BEEN SERVICED BY THE DEALER SINCE THE TSB WAS ISSUED. I BELIEVE THIS SHOULD BE A RECALL CONDITION DUE TO THE ACCIDENT POTENTIAL THIS PROBLEM CREATES.
Mileage: 60,000
MY CAR KEEPS FLASHING THE MULTIPLE WARNING LIGHTS. I CAN'T GET IT DIAGNOSED BECAUSE IT ONLY FLICKERS ON FOR A SECOND BEFORE TURNING OFF. IT'S THE ABS LIGHT, THE TRACTION CONTROL LIGHT, THE BRAKE LIGHT AND THE INFORMATION LIGHT. THIS ONLY HAPPENS WHILE I'M DRIVING, IT DOESN'T MATTER WHAT SPEED I'M GOING. IT WILL ALSO RESTART THE RADIO. ONCE I GET TO MY DESTINATION, MY WHOLE CAR WILL TURN OFF AS IF MY BATTERY DIED. I'VE TAKEN MY BATTERY TO BE TESTED AND IT'S FINE. WHEN I TRY TO TURN ON MY CAR, IT WON'T TURN ON BUT IT WILL MAKE CLICKING SOUNDS LIKE IT'S TRYING TO RESTART A CONNECTION. WHEN MY CAR FINALLY TURNED ON, IT SAID I HAD TRANSMISSION ISSUES. THIS CAR IS TERRIBLE, I DON'T FEEL SAFE WHEN I DRIVE IT BUT I STILL OWE MONEY ON IT AND CAN'T AFFORD TO PAY IT OFF IN ORDER TO GET A NEW CAR. I'LL NEVER GET A CAR MADE BY FORD AGAIN. *TR
I WAS DRIVING AWAY FROM MY BOYFRIENDS HOUSE HEADING TO THE INTERSTATE 95 . AS I WAS DRIVING I NOTICED WHITE SMOKE COMING OUT OF THE DASHBOARD, I THE CAR AROUND AND HEADED BACK TO MY BOYFRIENDS HOUSE, I PUT THE CAR IN PARK AND JUMPED OUT, MY BOYFRIEND CAME OUTSIDE AND HE WAS ABLE TO PUT THE FIRE OUT. *TR
Mileage: 125,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT HAD TO GET THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT HAD TO JUMPSTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE TO THE CAPITOL CITY FORD LOCATED AT (8623 E WASHINGTON ST, INDIANAPOLIS, IN 46219, (317) 898-0700). THE CONTACT WAS INFORMED THAT A WIRING HARNESS SHIFTED AND DAMAGED OTHER WIRES WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
THE DRIVER SEAT BELT GETS STUCK ALOT AND IS VERY HARD TO DISCONNECT, THE CAR WON'T GO IN REVERSE AND IT IS PART OF A CLUTCH RECALL FORD WON'T HONOR IT IT'S BEEN REPLACED TWICE ALREADY,
Mileage: 130,000
WHEN DRIVING THE VEHICLE IT CAUSES A STUTTERING MOVEMENT FROM A STOP. WHEN PRESSING THE GAS FROM A STOPPED POSITION IT STARTS TO SHAKE UPON ACCELERATION. THE CAR ALMOST FEELS LIKE THE TRANSMISSION IS SLIPPING AND MAY CAUSE THE VEHICLE TO STOP. I FEEL THAT I AND MY CHILDREN ARE UNSAFE WHEN THIS HAPPENS!!!
WHILE AT A STOP LIGHT ON A BUSY STREET MY CAR JERKS AND THEN GETS QUIET, WHEN THE LIGHT CHANGES TO GREEN I HIT ON THE GAS PEDAL AND THE CAR DOES NOT MOVE, NO MATTER HOW HARD I PRESS, I TURN ON MY EMERGENCY LIGHTS AND AFTER ABOUT 3 MINS THE CAR FINALLY MOVES BUT WHILE DRIVING ONCE AGAIN I HIT ON THE GAS PEDAL TO INCREASE SPEED AND IT DOES NOT WORK, I DECIDE TO TURN AROUND IN A SMALL PARKING LOT AND TAKE IT HOME AND WHILE DOING THAT THE CAR DOESN'T REVERSE, I GET IT BACK ON THE ROAD AND IT JERKS AND JUMPS TO THE POINT WHERE I JUST HAD TO PARK IT AND CALL A RIDE. THE WEEK PRIOR A MECHANIC TOLD ME I JUST NEEDED COOLANT AFTER THE CAR JERKED AND STALLED ON THE HIGHWAY WHILE I WAS GOING 70MPH, AND NOW EVERY TIME I BRING THE CAR TO A COMPLETE STOP IT DOESN'T MOVE ONCE IT'S TIME TO ACCELERATE, I'VE HAD IT STALL IN HEAVY TRAFFIC WHERE CARS WHERE BUMPER TO BUMPER AND I COULD NOT MOVE. ALL OF THIS AFTER I HAD THE ECU FLASHED TO FIX THE CODES, THE ENTIRE ENGINE AND HEAD GASKETS REPLACED, THE FUEL PUMP SYSTEM AND TRANSMISSION FIXED BY FORD. SO I TOOK IT TO A MECHANIC TO GET IT DIAGNOSED AND THEY INFORM ME OF MULTIPLE PROBLEMS SUCH AS A NEW THERMOSTAT AND AIR BAG DEPLOYMENT ISSUES BUT THE MAIN PROBLEM IS THAT I NEED A NEW TRANSMISSION AGAIN, UNFORTUNATELY THE CARS VALUE IS NOT WORTH WHAT IT WILL COST TO FIX THE TRANSMISSION AGAIN.
Mileage: 158,000
ON MY WAY FROM WORK WENT TO LEAVE AND PRESS GAS PADDLE CAR. ACT LIKE IT SPEED UP HILL . CAR START STUTTERING MAKING A GRINDING NOISE JERKING. GOT HALF WAY HOME IT START SMOKING. . WHEN I FIRST BOUGHT CAR I HAD TO PUT IN SHOP BECAUSE OF TRANSMISSION PROBLEMS IT ONE THING AFTER ANOTHER IVE DONE ALREADY HAD SEVERAL RECALLS DONE ON IT. NOW ITS GIVEN ME MORE PROBLEMS. ALWAYS ON THE HIGH WAY
Mileage: 154,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE TRANSMISSION FAULT WARNING LIGHT WAS ILLUMINATED AS WELL AS THE SERVICE VEHICLE MESSAGE WAS DISPLAYED. THE CONTACT CALLED. SIMI VALLEY FORD 2440 FIRST ST, SIMI VALLEY, CA 93065 (805) 583-0333, HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 107,000.
Mileage: 107,000
MY CAR IS HAVING ISSUES SHIFTING. IT IS AN AUTOMATIC CAR. THERE IS ISSUES ACCELERATING. WHEN STOPPED I HIT THE GAS PEDAL AND ITS FINE UNTIL IT SHIFTS, THEN THE CAR STALLS FOR A FEW SECONDS AND THEN CATCHES UP. IT DOES THIS EVERY TIME IT GOES TO SHIFT GEARS UNTIL ABOUT 35 MPH. IT IS OUT OF WARRANTY TO FIX THE TRANSMISSION, BUT IT POSSES A HUGE SAFETY RISK.
Mileage: 165,000
MY RADIO HAS VERY HIGH STATIC AND I CANNOT USE MY PHONE SYSTEM. MY FUEL GAUGE IS NOT READING PROPERLY. MY CAR JUST SHUTS OFF WHILE I AM DRIVING IT. WHEN I PULL OFF THE ENGINE STALLS. THESE ISSUES HAVE BEEN ON GOING EVERY SINCE I OWNED THE CAR. IT IS A COMPLETE LEMON.
Mileage: 189,000
WHEN DRIVING THE VEHICLE IT CAUSES A STUTTERING MOVEMENT FROM A STOP. WHEN PRESSING THE GAS FROM A STOPPED POSITION IT STARTS TO SHAKE UPON ACCELERATION. THE CAR ALMOST FEELS LIKE THE TRANSMISSION IS SLIPPING AND MAY CAUSE THE VEHICLE TO STOP. I FEEL THAT I AM UNSAFE WHEN THIS HAPPENS.
Mileage: 61,500
WHILE DRIVING THE LIGHTS COME ON THE DASHBOARD AND THE CAR STOPS AUTOMATICALLY AND THE CAR DOESN'T TURN ON FOR WHILE,THEN AFTER TWO HOURS IT TURNS ON AND I DRIVE IT FOR ANOTHER FIVE DAYS AND THAT HAPPENS AGAIN ALMOST AN IN CRASH OR I WAS VERY LUCKY FOR A VERY BAD ACCIDENT AND I CALLED A TOW TRUCK TO SEND MY CAR HOME AND SINCE THEN IS UNDRIVABLE WHICH IS PARKED IN MY HOUSE
EL VEHCULO EMPESO A JOLONEARSE EN CARRETERA Y FUE PERDIENDO LA FUERZA Y A OTRO DA YA NO AGARRO LA REVERSA Y PARA ENFRENTE VELOSIDAD QUE AGARRABA ERA A 5
Mileage: 74,000
WHEN ACCELERATING FROM STOPPED POSITIONS LIKE WAITING TO TURN, THE CAR WILL HESITATE BADLY WHEN PRESSING THE ACCELERATOR AND WILL NOT TAKE OFF VERY FAST. THIS OCCURS ON LEVEL AS WELL AS UNLEVEL GROUND. WE HAVE HAD THE CLUTCH REPLACED 3 TIMES WITHIN 2 YEARS AND CONTINUE TO HAVE ISSUES. THIS OCCURS WHEN IN DRIVE WHEN TURNING ALL THE TIME. IT ALSO OCCCCURS WHEN WE ARE TRYING TO SPEED UP TO PASS ANOTHER CAR OR GET AHEAD OF ONE. WHEN THE CAR IS ON AN ANGLE THE FUEL GAUGE WILL READ UP TO 30 MILES ON THE TANK BUT WILL STOP AS THE FUEL SENSOR DOES NOT SHOW THE CAR HAS GAS IN IT. WE HAVE HAD THE FUEL GAUGE CHANGED 2 TIMES IN A 2013 FORD FOCUS. THIS OCCURS WHEN PARKING THE CAR IN OUR DRIVEWAY. THIS OCCURS EVERY DAT THAT WE HAVE HAD THE CAR.
Mileage: 50
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 50 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE VEHICLE WOULD NOT SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO WEBB FORD (219-924-3400, LOCATED AT 9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322), BUT WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN STATED THAT THE WARRANTY EXPIRED AND INFORMED THE CONTACT TO BRING THE VEHICLE BACK LATER. A WEEK LATER, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS WAITING TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT PROVIDED.
I'VE HAD TRANSMISSION PROBLEMS SINCE PURCHASING THE CAR. TWO DAYS AGO THE CAR WOULD NOT GO INTO REVERSE AND THE ENGINE LIGHT CAME ON - IT WAS STUCK IN THE GARAGE AT THIS TIME. I WAS FINALLY ABLE TO GET THE CAR TO REVERSE AND THE LIGHT WENT OFF A FEW HOURS LATER. YESTERDAY THE CAR, AGAIN, WOULD NOT REVERSE AND THE ENGINE LIGHT CAME BACK ON. THIS TIME IT WAS STUCK IN A PARKING LOT. AFTER MANY ATTEMPTS, SOME OF WHICH LEAD TO THE CAR NOT STARTING AT ALL, THE CAR FINALLY TURNED ON, AND REVERSED AFTER ROUGHLY HALF AN HOUR. THIS MORNING I TOOK THE CAR TO WEBB FORD IN HIGHLAND, IN FOR REPAIRS AS THE TRANSMISSION HAS A 100,000 MILE WARRANTY. THE DEALERSHIP SAID THEY ARE BACKED UP FOR OVER 2 WEEKS AND WOULD NOT EVEN LET ME LEAVE MY CAR. THE NEST CLOSEST DEALER IN CALUMET CITY, IL IS NOT TAKING TRANSMISSION WORK AT ALL. NOW, AFTER LEAVING WORK, MY CAR WILL NOT GO OVER 15MPH WITHOUT JERKING AND CHUGGING AND IT SEEMS THAT I HAVE NO WAY TO GET THE TRANSMISSION FIXED EVEN THOUGH IT'S UNDER WARRANTY BECAUSE NO ONE WILL TAKE MY CAR.
Mileage: 47,800
CAR BEGAN TO STALL AND COMPLETELY SHUT DOWN. WHILE IN DRIVE, WITH MY FOOT ON BRAKE AT A RED LIGHT A ERROR CODE FLASHED ON DASH " TRANSMISSION NOT IN PARK" AND THEN IT SHUT OFF. CAR STALLED 4 MORE TIMES IN A MATTER OF A HOUR, TWICE WHILE IN PARK AND CAR WAS JUST RUNNING. LAST TIME AT A RED LIGHT IN DRIVE . TOOK 30-40 SECONDS TO RESTART CAR, VERY UNSAFE.
Mileage: 49,557
MY CAR SHUDDERS WHEN I TRY TO DRIVE AND GET UP TO SPEED OR PULLS SOMETIME I HAVE TO PUSH THE GAS PEDAL ALL THE WAY TO THE CAR FLOOR TO GO WHEN I TRY TO PULL OUT A FRIEND IF MINES RECEIVED A RECALL LETTER ABOUT HER CAR DOING THIS HER CAR IS A A YEAR OR SO OLDER THAN MINES BUT I HAVEN'T RECEIVED ANYTHING BUT MY CAR BE DOING THE EXACT THING THAT'S WAS BEING EXPLAINED IN THE LETTER MY CAR HAS BEING DOING THIS SINCE THE LAST RECALL AND I HAD TO PUT IT IN THE SHOP IN AUGUST OF 2018
THE CAR HAS HAD SEVERAL RECALLS AND TRANSMISSION PROBLEMS SINCE THE DAY I GOT IT. IT HAS CLUTCH ISSUES THAT LEAVES ME STALLED STUCK IN GEAR IN THE MIDDLE OF RUSH HOUR TRAFFIC. IT HAS LEFT ME STUCK IN MY GARAGE AND NOT BEING ABLE TO GO IN REVERSE FOR DAYS AT A TIME.
Mileage: 103,000
MY CAR WAS ON RECALL ABOUT THE TRANSMISSION AND THE GAS THEY ONLY FIX THE GAS LEAK BUT THEY SAY THEY DON'T HAVE THE PART FOR THE TRANSMISSION
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE GEAR WAS SHIFTED INTO DRIVE, THE VEHICLE MOVED IN REVERSE. IN ADDITION, THE CONTACT STATED THAT SOMETIMES THE VEHICLE WOULD STALL AND FAIL TO START. THE VEHICLE WAS TAKEN TO NORRIS FORD (901 MERRITT BLVD, BALTIMORE, MD 21222, (410) 285-0200) WHERE IT WAS DIAGNOSED THAT THE GEAR CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES FOR THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Mileage: 39,000
THE VEHICLE HAD A RECALL DONE 8 MONTHS AGO AND RECENTLY THE SAME PROBLEMS OF THE RECALL SUCH AS THE GAS TANK ISSUE AND THE TRANSMISSION ISSUES ARE STILL A PROBLEM N WENT TO FORD N TOLD WHAT HAPPENED AND THEY DIDN'T DO ANYTHING ABOUT IT BUT JUST 2 WEEKS AGO BEFORE I TOOK IT TO FORD ON A FRIDAY NIGHT I WAS DRIVING N MY CAR SHUT OFF AS I WAS ON A BUSY ROAD CARS PASSING ME BY MY CAR JUST SHUT OFF AND I PUSHED THE CAR TO THE SIDE STRESSED BECAUSE I DIDN'T HAVE MONEY FOR A TOW TRUCK AND I DIDN'T KNOW WHAT WAS WRONG UNTIL SOMEONE SAID TRY PUTTING GAS IN IT AND I TOLD THEM MY TANK WAS HALF AND GAS MONITOR SAID I HAD 140 MILES TO GO BEFORE IT'S EMPTY BUT WHEN THE GAS WAS PUT IN THE CAR IT TURNED ON AND THE GAS MONITOR SHOWED 0 THEN IT WENT UP TO 260 AND THE OTHER ISSUE IS THE TRANSMISSION WHEN I'M DRIVING THE CAR STARTS TO JERK AND STALLS AND WHEN I COME TO A STOP MY RPM JUST GOES UP AS IF I'M STEPPING ON THE ACCELERATION BUT WHEN I LET GO OF THE BRAKE THE RPM DROPS N THE GOES SOUND LESS AS IF IT'S GOING TO TURN OFF THEN IT JERKS N DRIVES THIS IS A SERIOUS ISSUE A COUPLE OF TIMES I ALMOST GOT HIT FROM THE BACK AND WHILE DRIVING THIS CAR HAS TURNED OFF OR JERKS AND MAKES WEIRD NOISES AND I ONLY HAVE 61K MILEAGE ON IT SOMETHING HAS TO BE WRONG
Mileage: 61,000
STARTING TO DRIVE CAR HESITATES AND VIBRATES.
THE CAR, IS NOW , BEGINNING TO NOT START,. WHICH I SUPPOSE THAT DOESN'T MATTER SINCE THE TRANSMISSION IS STILL COMPLETELY OUT, I WISH FORD WOULD FIX IT, OR GO AHEAD AND ALLOW ME TO COLLECT ON THE SETTLEMENT
Mileage: 101,222
CAR STALLED ON 99 HIGHWAY WITHOUT ANY WARNING LOSING ALL POWER AND UNABLE TO RESTART. TOWED TO DEALERSHIP AND WAS INFORMED TANK WAS NOW DEFORMED DUE TO THE VAPOR SYSTEM LOCK OF THE CPV SAFETY RECALL NOTICE 18S32 TECHNICIANS HAVE SENT PICTURES THAT THEY ARE IN POSSESSION OF AND SAID THEY COULD NOT GIVE US COPIES OF BUT ALLOWED US TO SEE AND SHOWED US THE TECHNICIANS RECOMMENDATIONS FOR TANK TO ALSO BE REPLACED ALONG WITH THE CPV . FORD CUSTOMER SERVICE CENTERS HAVE NOT RETURNED PHONE CALLS AFTER BEING INFORMED OF OUR CONCERNS AND STATE SPECS DUE NOT MET THERE REQUIREMENT SO THEREFOR ARE REFUSING TO PAY FOR TANK TO BE REPLACED . ALTHOUGH THE SPECIALIST STATES DIFFERENT.
Mileage: 90,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AND SLOWED DOWN WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A DEFECTIVE CAMSHAFT SENSOR. THE MECHANIC STATED THAT THE ENGINE WIRING HARNESS NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT SPOKE WITH PLANET FORD (20403 I-45, SPRING, TX 77388, (281) 719-3700) AND WAS INFORMED THAT THEY WERE UNAWARE OF ANY RECALLS ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
THE CHECK ENGINE LIGHT CAME ON. THE TRANSMISSION SHUDDERS AND HESITATES UNDER ACCELERATION.
Mileage: 24,810
VEHICLE JERKS AND SHUDDERS ON ACCELERATION FROM STOPS. VEHICLE ALSO HESITATES AND LACKS POWER AT TIMES. IT ALSO OVERHEARS AND LEAKS COOLANT.
Mileage: 66,509
THE CAR IS OVERHEATED AFTER 5 MINUTES OF IGNITION, THE ENGINE STOPPED WHEN THE CAR WAS RUNNING AND THEN THE CHECK ENGINE LIGHT CAME ON
THE VEHICLE SHUDDERS AND MAKES NOISE WHEN SHIFTING GEARS. WHEN ACCELERATING AT AROUND 15MPH, THE VEHICLE BOGS DOWN AND LACKS POWER. ENGINE OIL LEAKS ALSO.
Mileage: 19,164
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY IN TRAFFIC, THE ENGINE TURNED OFF WITHOUT WARNING. WHEN THE VEHICLE WAS RESTARTED, THE VEHICLE HESITATED WHEN ACCELERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000.
Mileage: 99,000
CHECK ENGINE LIGHT IS CONSTANTLY ON AND THE ENGINE LEAKS OIL. THE TRANSMISSION DOES NOT CHANGE GEARS, SHUDDERS EXCESSIVELY AND LACKS POWER GOING UPHILL.
Mileage: 45,207
TL* THE CONTACT OWNED A 2013 FORD FOCUS. WHEN THE CONTACT'S SON STARTED THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT'S SON DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE VEHICLE HAD A DEFECTIVE CANISTER PURGE VALVE (CPV). LATER THAT DAY, THE VEHICLE STALLED AND A FUEL ODOR WAS DETECTED. THE FOLLOWING DAY, WHILE THE CONTACT'S SON WAS DRIVING 68 MPH, IT WAS BELIEVED THAT THE ENGINE STALLED AND THE STEERING SEIZED. AS A RESULT, THE VEHICLE CRASHED HEAD ON INTO A TREE. THE CONTACT'S SON DIED INSTANTLY AND THE PASSENGER WAS EJECTED FROM THE VEHICLE THROUGH THE WINDSHIELD. ANOTHER MOTORIST OBSERVED THE CRASH AND CALLED 911. THE PASSENGER WAS AIRLIFTED TO THE HOSPITAL AND RECEIVED MEDICAL ATTENTION FOR THEIR UNKNOWN INJURIES. THE CONTACT'S SON WAS PRONOUNCED DEAD ON THE SCENE. THE AIR BAGS DEPLOYED UPON IMPACT. A POLICE REPORT WAS FILED. UPON INVESTIGATION, IT WAS DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE RECALL REPAIR WAS PERFORMED BY MAXWELL FORD (5000 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 443-5000). AFTER THE REPAIR, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED THE DEALER BACK AND WAS INFORMED TO TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE FAILURE MAY BE DUE TO THE CATALYTIC CONVERTER, WHICH FAILED PRIOR TO THE RECALL REPAIR. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR THE RECALL REPAIR, THE DEALER STATED THAT THE CATALYTIC CONVERTER WAS NOT RELATED TO THE RECALL. THE FAILURE MILEAGE WAS 122,000.
Mileage: 122,000
WHILE TURNING A CORNER MY CAR VIBRATES AND SHAKES AND HEAR AS IF METAL IS HITTING UNDERNEATH. WHEN PUSHING ON GAS TO GO, THE CAR WILL JERK. DOESN'T WANT TO REV LIKE IT NEEDS TO. WILL SHAKE AGGRESSIVELY WHEN BRAKING. HAVE TO LET OFF GAS THEN PUSH BACK DOWN ON IT TO MAKE IT STOP SHAKING. ALSO VIBRATES WHEN IN PARK INTENSELY
Mileage: 82,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. ON SEVERAL OCCASIONS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO GRAND PRAIRIE FORD (LOCATED AT 701 E PALACE PKWY, GRAND PRAIRIE, TX 75050, (972) 975-9621) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Mileage: 114,000
2013 FORD FOCUS JERKS WHILE ACCELERATING, WAS TOLD RECALL WAS FOR EXTENDED WARRANTY ONLY VIA KINDLE FORD. ALSO THE TRUNK NO LONGER OPENS, BUT BEEPS WHEN CAR IS ON SAYING THE TRUNK IS OPEN. WAS TOLD THIS WAS A RECALL IN 2017 THAT WAS FIXED BEFORE WE PURCHASED THE VEHICLE, BUT NOW IT'S UP TO US TO PAY FOR IT.
Mileage: 62,000
TRANSMISSION IS OVERHEATING; LIGHT COMES ON WHILE IN STOP AND GO TRAFFIC. THE CAR SHIFTS HARSHLY, MAKES GURGLING NOISES, HESITATES AND JERKS. ROARING AND CLUNKING COMING FROM ENGINE WHEN STARTING THE VEHICLE AND WHEN VEHICLE IS RUNNING.
Mileage: 62,905
MY STERLING GET STUCK AND MY TRANSMISSION MAKING NOISE AND MY CAR DONT GO INTO REVERSE
CAR WOULD NOT START WOULD NOT GO FORWARD OR GO IN REVERSE HAD IN FORD DEALERSHIP 16 TIMES STILL HAD ISSUES ALSO CAR RUSTED IN LEAST THEN A YEAR HAD IT IN DEALERSHIP 4 TIMES STILL HAVING ISSUES WITH TRANSMISSION AND RUSTING . TRANSMISSION SITTING OR MOVING CITY OR HIGHWAY OR TURNING DEALERSHIP WAS SUBURBAN FORD ON 59 ROAD IN WATERFORD , MICHIGAN
TRANSMISSION STOP WORKING IN MIDDLE OF BUSY INTERSECTION DURING RUSH HOUR. I WAS TURNING LEFT, CAR WAS STATIONARY WAITING FOR TRAFFIC TO PASS. THANKFUL I THINK IT QUIT IN NEUTRAL ALTHOUGH DASHBOARD WAS BLACK & GEAR SHIFT WOULD NOT LOCK INTO ANY GEAR; COULD BE PUSHED INTO CORNER BUSINESS PARKING LOT. IT WAS FIXED BUT NEVER COMPLETELY BETTER NOR DID I FEEL COMPLETELY SAFE. I HAD 2 CLUTCH REPLACEMENTS, WHICH WERE ALSO FIXED & PAID BY THEM. FORD DEALER REPLACE SOME RECALL ON SIDE DOORS, BUT NEVER FIXED THE RECALL ON FUEL TANK, NEVER INFORMED THAT THEY EVER GOT PART IN AS LETTER STATED.
Mileage: 73,531
I WAS DRIVING DOWN THE ROAD AND MY CAR BATTERY LIGHT CAME ON AND I LOST POWER TO MY GAS AND BRAKE SYSTEM... BEFORE THIS EVERY TIME I PUT GAS INTO IT ....IT ACTS LIKE GOING TO STALE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT IDLED, BUT DID NOT ENGAGE IN ANY GEAR. THE VEHICLE WAS TOWED TO DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST LOUIS, MO 63125) WHERE IT WAS DETERMINED THAT THE CLUTCH FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO MENTIONED THAT THE CLUTCH HAD TO BE REPLACED TWELVE TIMES SINCE THE VEHICLE WAS PURCHASED IN 2015. THE MECHANIC ALSO MENTIONED THAT THERE WAS AN OIL LEAK IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Mileage: 79,000
VEHICLES TRANSMISSION BUCKING LOSING POWER SLIPPING ALSO STALLING OUT THIS CAR IS VERY UNSAFE I'VE HAD IT TO THE DEALERSHIP MANY TIMES STILL NO FIX
DPS6 TRANSMISSION SHUDDER AND SLIPPING ISSUE. VEHICLE HAS BEEN SERVICED UNDER MULTIPLE OWNERS AND HAD THE CLUTCHES REPLACED AS WELL AS THE SOFTWARE RE-FLASHED. FORD DEALER STATED THEY ARE AWARE OF THE ISSUE TOLD ME THEY WOULD GET IT FIXED UNDER THE EXTENDED WARRANTY OFFERED BY FORD. I WAS CHARGED FOR A RE-FLASH I WAS NEVER CALLED TO AUTHORIZED, THAT HAS NOT FIXED THE SHUDDERING ISSUE. I WAS ALMOST IN AN ACCIDENT WHEN THE CARD DECIDED TO NOT SHIFT GOING THROUGH A STOP LIGHT AND THE VEHICLE BEHIND ME ALMOST REAR ENDED ME. I CONTACTED FORD AND THE SERVICE MANAGER STATED "YOU NEED TO DRIVE IT MORE AGGRESSIVELY". FORD OPENED A CASE TO REVIEW THE POOR SERVICE AND THEY HAVE NEVER CONTACTED ME AGAIN.
Mileage: 86,000
SINCE I BOUGHT THE CAR NEW IN 2013, IT HAS HESITATED AND SHUDDERED BADLY, ESPECIALLY WHEN BEGINNING TO MOVE FROM A STOP AND WHEN SHIFTING FROM FIRST TO SECOND GEAR. PEOPLE WHO RIDE IN THE CAR ALWAYS ASK ME WHAT'S WRONG WITH IT. I HAVE TAKEN IT BACK TO THE FORD DEALER REPEATEDLY, BUT THE SERVICE MANAGER HAS ALWAYS CLAIMED HE DOESN'T FEEL ANYTHING OUT OF THE ORDINARY. HE SAYS IT'S JUST THE AUTOMATIC TRANSMISSION SHIFTING GEARS. ONCE I GOT SO EXASPERATED I TOOK IT BACK AND TOOK THE SERVICE MANAGER FOR A RIDE IN IT MYSELF. IT SHUDDERED AND HESITATED BADLY DURING THE ENTIRE RIDE. HE STILL CLAIMED HE COULDN'T FEEL ANYTHING UNUSUAL. TWICE WHEN I HAVE BEEN DRIVING IT, THE CAR HAS SHIFTED ITSELF FROM DRIVE INTO NEUTRAL AND THE VEHICLE HAS COASTED TO A STOP, TOTALLY WITHOUT POWER. WHEN I TOOK IT BACK TO THE DEALER AFTER THESE OCCURRENCES, THE SERVICE MANAGER HAS SAID THAT IT IS SIMPLY IMPOSSIBLE FOR A CAR TO SHIFT ITSELF FROM DRIVE INTO NEUTRAL. I HAVE RESPONDED THAT IT VERY CLEARLY IS POSSIBLE FOR A CAR TO SHIFT ITSELF FROM DRIVE INTO NEUTRAL, BECAUSE THE CAR HE SOLD ME HAS DONE IT TWICE NOW WHEN I HAVE BEEN DRIVING IT. THE LAST TIME WE SPOKE, I POINTED OUT TO THE SERVICE MANAGER THAT HIS DEALERSHIP SOLD ME A CAR I CAN'T DRIVE ON THE FREEWAY FOR FEAR OF LOSING POWER DOING 70 MILES AN HOUR WITH A LARGE TRUCK RIGHT BEHIND ME AND BEING RUN OVER. I ALSO POINTED OUT THAT THEY SOLD ME A CAR THAT I CAN'T IN GOOD CONSCIENCE ALLOW MY WIFE AND KIDS TO DRIVE. I ASKED HIM TO MAKE IT RIGHT. HE REPLIED THAT THE CAR IS PERFECTLY SAFE AND THAT IT IS COMPLETELY UP TO ME IF I CHOOSE NOT TO DRIVE IT IN FREEWAY TRAFFIC, AT HIGH SPEEDS, OR LET MY WIFE AND KIDS DRIVE IT. CLEARLY, FORD AND ITS DEALERS HAVE NO INTENTION OF 'DOING THE RIGHT THING' HERE. I TRUST THAT NHTSA FINALLY WILL.
Mileage: 35,000
THE ENGINE AND TRANSMISSION STUTTER WHEN TAKING OFF.
I PURCHASED MY BRAND NEW 2013 FORD FOCUS, FROM THE DEALER IN MAY OF 2013. I TOOK IT BACK A WEEK LATER BECAUSE IT WAS "CLUNKY" WHEN ACCELERATING. THE FORD DEALERSHIP TOLD ME "THE CAR JUST NEEDS TO LEARN HOW YOU DRIVE, WE WILL RESET THE COMPUTER". SINCE THEN I HAVE HAD IT "RESET" 4 TIMES AND AM ON MY 3RD CLUTCH REPAIR. LAST WEEK WHILE BRAKING MY CAR DECIDED TO ACCELERATE INSTEAD. THIS IS THE 4TH TIME IN A YEAR, ONE RESULTING IN A BUMPER ON BUMPER ACCIDENT WITH MINIMAL DAMAGE. I DONT FEEL SAFE DRIVING MY CAR, I COMMUTE TWO HOURS A DAY. FORD SHOULD BE ASHAMED OF THEMSELVES! IF THE I HAD BEEN TOLD BACK IN 2013 WHEN I PURCHASED THAT THERE WAS AN ISSUE I WOULD HAVE TRADED THAT CAR THE FIRST WEEK.
"TAKATA RECALL" INITIALLY THE CAR STARTED SHAKING AND MAKING TERRIBLE NOISES. AFTER PARKING IT, THE CAR WOULD NOT GO INTO REVERSE. IT WAS TOWED TO A "DEALER" FACILITY WHERE THEY DID SOME "REPAIRS" ON THE TRANSMISSION.....$600. THE CAR WAS TRANSFERRED TO ME AND I HAVE EXPERIENCED A LOSS OF FORWARD POWER SEVERAL TIMES. AFTER A SHORT WAIT PERIOD IT WILL START. I HAVE BEEN INVOLVED IN AN ACCIDENT.....PULLED ONTO THE 4 LANE ONE WAY HIGHWAY AND LOST POWER....BAM . THE CAR ALSO HAS THE "SHUDDER" ISSUE WHILE IDLING.. IT FEELS LIKE THE ENGINE WILL STALL.
Mileage: 80,000
MY TRANSMISSION IS GREAT PROGRESSIVELY WORSE. THE JUDDER, SLIPPING OUT OF GEAR, DECELERATION WHEN I NEED TO ACCELERATE, AND THE RANDOM BUCKLING OF CAR IS GETTING TOO HORRIBLE TO IGNORE ANYMORE. MY DEALERSHIP TOLD ME THAT THERE HAS BEEN NO ISSUES WITH THE TRANSMISSION AND THAT I WAS WRONG. I AM READING WAY TOO MANY OF THE SAME STORIES WITH THE SAME CAR. THIS IS GETTING DANGEROUS AND I AM STUCK WITH THIS CAR. WHEN I ACCELERATE FROM A STOPPED POSITION, I FEEL AS IF I AM RIDING A BUCKING BRONCO (SHUDDERING). THE JOLTING AND SHUDDERING IS ENOUGH TO LOOSEN MY KIDNEYS. THIS HAS ALWAYS OCCURRED ON MY CAR. BUT IT IS GETTING WORSE. BUT ACCORDING TO FORD, THIS IS 'NORMAL' AND 'THIS TRANSMISSION IS SUPPOSE TO FEEL LIKE A MANUAL.' I HAVE DRIVEN MANUAL TRANSMISSION CARS AND THEY DO NOT BEHAVE THIS WAY. THEY HAVE MADE IT SEEM LIKE CARS ARE SUPPOSE TO DRIVE THIS WAY NOW.
Mileage: 54,000
ALONG WITH THE MYRIAD OF FORD DPS6 TRANSMISSION PROBLEMS, AND REPAIRS OVER THE PAST 4 YEARS, I ALSOY HAD AN EVENT THAT COULD HAVE CAUSED A FATALITY DIRECTLY RELATED TO THE PERFORMANCE OF THE POWER TRAIN AND ENGINE. WHILE ATTEMPTING TO MAKE A LIGHT ACCELERATION FOR A CITY GREEN TRAFFIC SIGNAL FOR A LEFT 90 DEGREE TURN THE CAR UNILATERALLY INCREASED THE SPEED AND RPM'S. THE CAR WAS MOVING SO FAST I NEARLY HIT A TREE ON THE OPPOSITE SIDE OF THE INTERSECTION AT A HIGH RATE OF SPEED. I HAD TO REPEATEDLY HIT THE GAS PEDDLE WITH MY FOOT TO STOP THE ACCELERATION, WHILE MAINTAINING DIRECTIONAL CONTROL OF THE VEHICLE. I AM STILL WAITING FOR FORD TO CONTACT ME ABOUT THE OTHER FUEL RECALL ISSUE RELATED TO THIS VEHICLE SO THEY CAN ADDRESS THIS ISSUE AS WELL.
VEHICLE STALLS ERRATICALLY DUE TO A FUEL DELIVERY ISSUE. LEAVES DRIVER STRANDED WITH NO MEANS OF STARTING THE CAR. FORD IS AWARE OF THE ISSUE VIA NHTSA RECALL NUMBER: 18V735 BUT NO SOLUTION HAS BEEN IMPLEMENTED YET.
Mileage: 100,900
THIS FOCUS HAS GAVE ME NOTHING BUT PROBLEMS . I'VE HAD IT FOR ALMOST 4 YEARS IN JANUARY. AND IT'S LEFT ME STRANDED NUMEROUS TIMES MULTIPLE TRIPS TO THE DELERSHIP LETS NOT GET STARTED ON HOW AWFUL THEY ARE. I'M GOING TO TRADE IT IN . NEVER WILL I BUY ANOTHER FORD !!
I HAVE A 2013 FORD FOCUS SE. I BOUGHT IT USED AT 84K MILES FROM A DEALERSHIP IN FEBRUARY OF 2019. FIRST TIME I GOT GAS AFTER BUYING THE CAR IT HAD TROUBLE STARTING AFTERWARDS. HAD THAT FIXED AND IT DOESN'T STALL BUT THE MILES TO EMPTY READS INCORRECTLY NOW. ALSO STARTED MAKING A GRINDING SORT OF NOISE WHEN I'M GOING UP SLIGHT INCLINES. WHEN I GO FROM A STOP LIGHT OR STOP SIGN IT SHUDDERS DURING ACCELERATING. I WAS GETTING ONTO THE HIGHWAY AND HAD TO STOP ON THE ENTRANCE RAMP DUE TO ROAD WORK AND ALMOST COULDN'T GET ENOUGH POWER TO GET ONTO THE INTERSTATE. CURRENTLY THIS WEBSITE IS SAYING ALL OF MY RECALLS HAVE BEEN REPAIRED.
Mileage: 90,000
WE HAD TRANSMISSION CLUTCHES REPLACED THROUGH RECALL. THIS DID NOT FIX PROBLEM. WHILE DRIVING, CAR WILL START FLASHING TRANSMISSION ERROR, HILL ASSIST ERROR, BREAKING ERROR , ETC.. THEN THE CAR WILL STALL. WE HAVE TAKEN IT TO DEALER 3 TIMES NOW. THIS HAS HAPPENED ON BUSY CITY STREETS AND HIGHWAY.
Mileage: 60,000
TRANSMISSION SYSTEM ON DASH DOESN'T RECOGNIZE CAR IS IN PARK OR ANY CHANGES IN GEAR. IT REFUSES TO START (OR EVEN CRANK).
Mileage: 170,000
DROVE TO WORK FINE, ON MY WAY HOME, ALERT COMES ON STEERING WHEEL FAULT AND THEN I CAN BARELY TURN THE WHEEL. I PANIC AND PULL INTO AUTO ZONE, WHICH THEY SAY I MAY NEED POWER STEERING FLUID SO I BUY A BOTTLE. LOOK IN THE CAR BOOK TO SEE WHERE TO PUT IT, TURNS OUT THIS CAR ISNT EQUIP WITH THAT, I HAVE AN ESP! GET IN THE CAR AGAIN AND EVERYTHING IS FINE NO ALERT AND I CAN DRIVE IT FINE. NEXT DAY I GO TO DRIVE AND AGAIN I HAVE AN ALERT AND CAN NOT DRIVE!!! THIS IS MY 1ST CAR EVER AND IN THE 2YRS I'VE HAD IT NOTHING BUT RECALLS ON IT! THIS NEEDS TO BE A RECALL TO MANY ARE COMPLAINING ABOUT THE SAME ISSUE. WHAT IF THIS HAPPEN ON A HIGHWAY!?!?! ON TOP OF THIS I'M STILL WAITING FOR A FIX TO THE GAS GAUGE ISSUE, AND THE TRANSMISSION WAS SUPPOSEDLY FIX BUT IT'S STILL DOING THE SAME THING AFTER A FULL STOP, IT HAS A HARD TIME GOING AGAIN!!!!! I WILL NEVER BY A FORD VEHICLE AGAIN
Mileage: 59,600
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHEN MAKING TURNS OR COMING TO A STOP. THE CONTACT CALLED DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST. LOUIS, MO 63125, (314) 892-2600) AND WAS INFORMED THAT THERE WAS NO REMEDY. A LOANER VEHICLE WAS NOT PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO WORK OUT THE ISSUE WITH THE DEALER. THE FAILURE MILEAGE WAS 113,762.
Mileage: 113,762
TL* THE CONTACT WAS CALLING ON BEHALF HER CLIENT WHO OWNED A 2013 FORD FOCUS. THE DRIVER WAS DRIVING AT 35 MPH AND DECREASING TO 15 MPH IN ORDER TO MAKE A LEFT TURN, THE VEHICLE STALLED WITH NO WARNING, AS A RESULT THE VEHICLE CRASHED A TREE. THE AIRBAGS FAILED TO DEPLOY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). BOTH THE DRIVER AND THE FRONT SEAT PASSENGER WERE TRANSPORTED BY AMBULANCE FOR MEDICAL TREATMENT. THE DRIVER SUSTAINED NECK, BACK, AND SHOULDER INJURIES AS WELL AS A FRACTURED KNEE. THE FRONT SEAT PASSENGER REQUIRED THREE SURGERIES DUE TO THE INJURIES SUSTAINED FROM THE CRASH. A POLICE REPORT WAS FILED WITH CASE NUMBER: 0046196919U. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT A FAILURE WAS NOT DIAGNOSED AS THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING 30 MPH, THE VEHICLE SHUDDERED AND THE GEAR SHIFTER BECAME STUCK IN SECOND GEAR. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BAILEY FORD OF MALONE (11 STATE ST, MALONE, NY 12953, (518) 483-5500) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 21866473. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 70,000.
Mileage: 70,000
MY 2013 FORD FOCUS HAS AN ISSUE WITH A STUTTERING/SHUDDERING TYPE FEELING. WHEN I AM STOPPED AND THEN BEGIN TO TRY AND ACCELERATE IS WHEN THE PROBLEM OCCURS. THIS HAS BEEN VERY DANGEROUS AT TIMES WHEN I AM ENTERING TRAFFIC AFTER BEING STOPPED. MY CAR DOES NOT GET TO PROPER SPEED QUICKLY ENOUGH.
Mileage: 115,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO JERK, HESITATE, AND THE TRANSMISSION WOULD NOT SWITCH INTO SECOND GEAR. THE VEHICLE WAS TAKEN TO FORD AUTONATION (2 AUTO CENTER DR, TUSTIN, CA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION LEVER ASSEMBLIES, THE ENGINE CYLINDER, AND THE TRANSMISSION CLUTCH WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 129,000.
Mileage: 129,000
TL* THE CONTACT LEASES A 2013 FORD FOCUS. WHILE DRIVING 25 MPH, THE HATCHBACK INDEPENDENTLY OPENED AND THE TRUNK AJAR WARNING INDICATOR ILLUMINATED. ADDITIONALLY, WHILE DRIVING, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE. THE CONTACT TOOK THE VEHICLE TO WILD WEST CHEVROLET (LOCATED AT 750 W GOLDFIELD AVE, YERINGTON, NV 89447)TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE DEALER INFORMED THE CONTACT THAT THE CODE WAS ERASED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY CALLED THE MANUFACTURER AND WERE INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT ALSO STATED THAT THE FAILURE PREVIOUSLY OCCURRED AND THE VEHICLE WAS TAKEN TO AN AUTO PARTS STORE. THE STORE REPRESENTATIVE FOUND THE TRANSMISSION FRICTION ELEMENT STOCK A FAILURE CODE. THE CODE WAS CLEARED. WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Mileage: 78,000
I JUST GOT THE CAR FROM DEALERSHIP WITH FINANCING IT, THEY DIDN'T KNOW NOTIFY ME, THAT THERE WAS AN UNFIXIBLE RECALL!!! I AM A SINGLE MOM, IT WAS MY LONG WAY TO GETTING A CAR, I WANT IT BE SAFE FOR ME AND MY DAUGHTER, I DON'T, IT WON'T EVEN LAST 6 YEARS, I AM REALLY UPSET!!!! PLEASE FIX INGEEN LIGHT POPS ON, HATCHBACK OPENS, AIRBAG IS PFF
ON FRIDAY, MAY 30. 2019, AROUND 5:00PM, I WAS DRIVING TO A FAMILY EVENT. I HAD JUST STOPPED FOR GAS ABOUT 15 MINUTES PRIOR TO THE INCIDENT HAPPENING. AS IBWAS DRIVING AND I CAME TO A STOP. JUST AS THE LIGHT TURNED GREEN, SIGNALING FOR ME TO GO, AND I RELEASED MY FOOT FROM THE BRAKE AND BEGAN TO ACCELERATE, MY CAR STALLED. I WAS IN THE MIDDLE OF A VERY BUSY INTERSECTION. I IMMEDIATELY PUT ON MY HAZARD LIGHTS, PUT MY CAR IN NEUTRAL, AND BEGAN PUSHING IT OUT OF THE STREET. THERE WAS SMOKE COMING FROM THE HOOD THAT EVENTUALLY DISSIPATED. I MADE SEVERAL ATTEMPTS TO RESTART MY CAR AND IT NEVER WOULD. I CALLED MY ROADSIDE ASSISTANCE PROVIDER AND HAD MY CAR TOWED HOME. I HAVE BEEN TRYING TO FIGURE OUT THE ISSUE WHEN TODAY I HAD A READER PLUGGED INTO MY CAR TO TEST FOR ANY ERROR CODES. SURELY, CODES P0100, P2227 AND P0456 ALL CAME UP. AS I RESEARCHED THESE CODES, I WAS BROUGHT TO THE NHTSA WEBSITE AND FOUND THID RECALL THAT I WAS NEVER NOTIFIED OF AND THERE'S NO REMEDY FOR. I AM WITHOUT TRANSPORTATION.
Mileage: 131,000
THE TRANSMISSION HAS BEEN GIVING US PROBLEMS SINCE WE GOT THE VEHICLE. RIGHT NOW, IT IS AGAIN IN THE SHOP. IT IS REPAIRED AND THEN THERE IS ANOTHER PROBLEM WITH THE SAME SYSTEM. WHEN WE TAKE IT INTO THE SHOP, NUMEROUS PROBLEMS SHOW UP. WE HAVE HAD THE VEHICLE FOR ONLY A LITTLE OVER A YEAR SO IT WOULD SEEM TO INDICATE THAT THERE ARE SERIOUS PROBLEMS.
Mileage: 75,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED AND LOST POWER IN THE MIDDLE OF TRAFFIC. THE CONTACT COASTED THE VEHICLE OFF THE ROAD. IN ADDITION, THE VEHICLE LEAKED FUEL. ALSO, WHEN THE CONTACT FILLED UP THE FUEL TANK, THE FUEL TANK GAUGE WOULD NOT MOVE. CURRENTLY, THE VEHICLE WOULD NOT START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED BILL NIGHT FORD (9607 S MEMORIAL DR, TULSA, OK 74133, (918) 526-2400), BUT THE DEALER WOULD NOT SCHEDULE A TOW TRUCK TO RETRIEVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 141,000.
Mileage: 141,000
WHEN ACCELERATING THE CAR MAKES A LOUD NOISE WHEN TRYING TO SHIFT AND HESITATES WHEN GIVING IT GAS. CAR WAS PURCHASED IN JAN 2019 AND HAD BEEN DOING THIS SINCE WE OWNED THE CAR.
Mileage: 57,000
SINCE IVE PURCHASED MY FORD FOCUS BACK IN 2013 I HAVE TAKEN THE CAR BACK TO FORD DEALERSHIP ON NUMEROUS OCCASIONS IN RELATION TO THE FAULTY TRANSMISSION AND ELECTRICAL ISSUES. ON MY 5TH ATTEMPT MY TRANSMISSION WAS REPLACED. THIS WAS AROUND THE END OF 2017 TO 2018. ON MAY 2ND 2019 I WAS DRIVING TO WORK AND AS SOON AS I TURNED ON THE CAR THE WINDSHEILD WIPERS STARTED TO GO OFF AND FOR SOME REASON I COULD NOT TURN THEM OFF. ONCE I ARRIVED ONTO MY WORK CAMPUS I TURNED THE CORNEE TO PARK MY CAR... WHEN ALL OF A SUDDEN MY CAR FLASHED AN ERROR MESSAGE ON MY DASH STATING THE FOLLOWING, " TRANSMISSION FAILURE REPAIR NOW". I CALMLY PARKED THE CAR AND WITHIN SECONDS OF TURNING OFF THE CAR I SEE SMOKE AND THEN FLAMES FROM THE BOTTOM OF MY ENGINE HOOD. I QUICKLY EXITED THE CAR ABD THE FLAMES GOT BIGGER AND BIGGER. THE FIRE DEPARTMENT WAS CALLED AND THE HAD TO SMASH THE BACK WINDOW DUE TO THE FLAMES THAT HAD OVER TAKEN THE FRONT OF THE CAR. UNFORTUNETLY MY CAR IS NOT A TOTAL LOSS. I WAS AT THE END OF MY CONTRACT AGREEMENT WITH FORD AND INLY HAVING TO PAY 6400 LEFT ON MY LOAN. IVE CALLED THEIR CUSTOMER SERVICE TO COMPLAIN AND SEE WHAT CAN BE DONE AND WAS TOLD I WOULD GET A LETTER IN 2 WEEKS BY THEIR LEGAL COUNCIL. THIS HAS CAUSED ME TO DELAY MY ENTRY INTO NURSING SCHOOL SINCE NOW I HAVE TO WORK TO HANDLE THE CAR THE NEW CAR I JUST HAD TO BUY. I NEED TRANSPORTATION FOR WORK AND FORD TOOK THAT FROM ME. IVE NOW SEEKED OUT A LAWYER TO SEE WHAT CAN BE DONE. WITH ALL THE TIMES I ASKED FOR HELP AND I ENDED UP SEEING MY CAR GO UP IN SMOKE. IM JUST SO THANKFUL I WAS ABLE TO GET OUT IOF THE CAR IN TIME. BUT BELIEVE ME IM STILL SHAKEN AND THIS HAS CAUSED ME TO NEVER BUY FORD AGAIN.
Mileage: 63,000
MY CURRENT PROBLEM IS AFTER FUELING UP MY CAR IT STARTS AND THEN STALLS, THEN THE NEXT RESTART IT TURNS OVER ABOUT 5 TO 10 SECONDS AND STARTS AND THEN HAS A ERRATIC IDLE AND IT MAY STALL AGAIN, OR IF I MANAGE TO TAKE OFF IT WILL RUN OK, UNLESS I HAVE TO STOP WITHIN A 100 YARDS, AND IT THEN MAY STALL AGAIN, OR HAVE A ERRATIC IDLE AROUND 2000 RPMS, THEN IDLES DOWN TO THE 750 AREA IF I'M LUCKY, ONLY AFTER FUELING UP. EVERY START AFTERWARDS STARTS AND RUNS FINE UNTIL THE NEXT GAS UP. I HAVE AN ENGINE CODE I BELIEVE THEY SAID WAS A EVAP CODE, MY FUEL TANK IS STARTING TO CONCAVE ON THE BOTTOM. I TALKED TO MY DEALERSHIP AND THEY SAID I'M NOT PART OF THE RECALL, ALTHOUGH HE SAID I FIT ALL THE PARAMETERS OF THE RECALL, BUT MY VIN NUMBER ITS IN THE SYSTEM. I'M LOOKING FOR HELP AND HOPE SOMEONE CAN CONTACT FORD ! PS THIS IS ON GOING AND VERY DANGEROUS! THANK YOU, VERY DISAPPOINTED IN FORD. PS PS THE TRANSMISSION IS ANOTHER FORTY PAGES OF INFO IF YOU EVER HAVE THE TIME TO TALK. *TR
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ALSO, THE FUEL GAUGE DID NOT FUNCTION PROPERLY AND INDICATED THAT THERE WAS FUEL IN THE VEHICLE WHEN THERE REALLY WAS NONE. THE VEHICLE WAS TAKEN TO KISTLER FORD SALES INC. (5555 CENTRAL AVE, TOLEDO, OH 43615), BUT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FORD MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 125,000.
Mileage: 125,000
THERE IS AN ENGINE CHECK LIGHT ON MY DASH BORD AND WHEN I DRIVING ON THE HIGHWAY THE ENGINE COMPLETELY SHUT OFF TWO TIMES BY THIS WK. AND ALSO WHEN I DRIVING UP HILL THE CAR FORCE BECOMIN WEAK
Mileage: 69,870
TRANSMISSION HAS NEVER WORKED CORRECTLY, BROUGHT INTO FORD TO HAVE RECALL OF PART OF TRANSMISSION REPAIRED. NEVER SHIFTED CORRECTLY INTO NEXT GEAR, SOMETIMES JERKED AND SPUTTERED AND MAKES GRINDING NOISE AND WAS TOLD THAT IT WAS BECAUSE ENGINE WAS 4 CYLINDER. EARLY IN 2018, ELECTRICAL SYSTEM SHUT DOWN. DASH LIGHTS OF DEFROST, DOOR LOCK NO LONGER WORKED. TRUNK STOPPED OPENING, RADIO STOPPED WORKING AND ALL THAT WAS HEARD WAS LOUD STATIC SPORADICALLY WITH OR WITHOUT RADIO BEING ON, AND DOME LIGHTS NO LONGER WORKED EITHER. BROUGHT INTO FORD DEALER AND WAS TOLD CAR NEEDED NEW CLUTCH (DUE TO TRANSMISSION NEVER WORKING CORRECTLY) AND WAS NO LONGER COVERED UNDER WARRANTY. WAS TOLD THE ELECTRICAL SYSTEM FAILURES WERE DUE TO BATTERY, WHICH WAS REPLACED OUTSIDE OF DEALER WITH NO FIX TO PROBLEMS AT ALL. WAS TOLD NEED TO REPLACE RADIO WHICH WAS NO LONGER ANY GOOD, CAR LESS THAN 5 YEARS OLD AT THIS TIME AND THAT THE TRUNK LATCH NEEDED TO BE REPLACED. WAS TOLD NONE OF THE ISSUES ON THE CAR WERE COVERED UNDER WARRANTY. ALSO RECEIVED INFORMATION IN 2016 FOR CLASS ACTION LAW SUIT REGARDING MY VEHICLE DUE TO TRANSMISSION ISSUES.
Mileage: 65,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STARTED JERKING INTERMITTENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN DRIVING FORWARD AND REVERSING. THE VEHICLE WAS TAKEN TO ROBERT HORNE FORD (3400 TOMAHAWK RD, APACHE JUNCTION, AZ 85119) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 107,112.
Mileage: 107,112
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE FUEL TANK WAS FAULTY AND THE VEHICLE STALLED. AFTER REFUELING THE VEHICLE, THE FUEL GAUGE INDICATED THE FUEL TANK WAS EMPTY. THE CHECK ENGINE INDICATOR WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO GREEN WAY FORD (9001 E COLONIAL DR, ORLANDO, FL 32817, (888) 984-4895), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 104,900.
Mileage: 104,900
WHILE WAITING IN TRAFFIC ON A HILL OR ACCELERATING UPHILL THE CHECK ENGINE LIGHT RANDOMLY TURNS ON AND THE VEHICLE IMMEDIATELY SHUTS OFF. THIS HAS LEFT ME ROLLING TO A STOP ON THE FREEWAY AND EVEN ROLLING BACKWARDS DOWNHILL UNABLE TO TURN THE CAR BACK ON. TODAY I BARELY PULLED OVER ON THE SIDE OF THE ROAD BEFORE I STARTED TO COAST BACKWARDS. RECALL WAS POSTED 10/22/18 AND THERE IS NO SOLUTION YET OVER 4 MONTHS LATER.
Mileage: 100,000
I CALLED WASHINGTON FORD IN WASHINGTON, PA ON 1/17/2019 REGARDING A CHECK ENGINE LIGHT DUE TO FORD FOCUS RECALL (PURGE VALVE). THEY SCHEDULED AN APPOINTMENT FOR 1/30/2019 TO FIX THE RECALL. TOOK MY CAR IN ON THE EVE OF 1/29/2019 AND DROPPED IT OFF. THEY CALLED ME THE FOLLOWING DAY TO SAY THEY DIDNT HAVE THE PART AVAILABLE. THEY INSTRUCTED ME TO PICK UP MY CAR AND SAID THEY WOULD CALL WHEN PART CAME IN. I HAD AN INSPECTION SCHEDULED FOR 2/7/2019 AND THEY TOLD ME IT WOULD COME IN PRIOR TO MY INSPECTION. I NEVER HEARD FROM THEM BUT CALLED BACK A FEW TIMES, TELLING THEM I HAD NEW CODES COMING UP ON MY OBD SENSOR (FIXD) THE CAR HAD BEEN RUNNING ROUGH, STALLING OUT WHILE IDLING/STOPPED.. THEY ASSURED ME IT WAS SAFE TO DRIVE. THEY DID NOT GET PART IN BY 2/7/2019 AND I MISSED MY INSPECTION. TWO NEW CODES CAME UP ON MY CAR AND I CALLED ANGRILY ON 2/14/2019 TO ASK IF THEY NEED ME TO TAKE CAR TO A DIFFERENT LOCATION, AND THEY TOLD ME THEY WERE JUST ABOUT TO CALL ME TO TELL ME PARTS CAME IN.. WE SCHEDULED FOR 2/22/2019 TO HAVE RECALL FIXED. THEY TOLD ME RENTAL CARS AREN'T COVERED UNDER THIS RECALL WHEN I EXPLAINED THE PROBLEMS WITH SCHEDULING SO MANY APPOINTMENTS AND HAVING DIFFICULTY FINDING OTHER TRANSPORTATION. ON 2/17/2019 MY CAR SHUT OFF WHILE DRIVING, ON A MAJOR ROAD (ROUTE 40). I WAS ABLE TO COAST DOWN A SIDE STREET AND PULL INTO DRIVEWAY AT THE BOTTOM OF THE HILL. HAD THE DEALERSHIP FIXED THE PROBLEM THE DAY THEY ORIGINALLY SCHEDULED ME, I WOULD HAVE A WORKING CAR. NOW, I'M AFRAID MORE DAMAGE HAS BEEN DONE, AS THERE ARE 7 TOTAL CODES ON MY OBD SENSOR(THERE WERE 3 WHEN I FIRST CALLED ABOUT RECALL). THE DEALERSHIP SHOULD HAVE NEVER SCHEDULED ME WHEN THEY DIDN'T HAVE THE RIGHT PART IN STOCK, OR A RENTAL CAR SHOULD HAVE BEEN PROVIDED UNTIL THEY CORRECTED THE PROBLEM. I'M VERY UNSATISFIED WITH THE CUSTOMER SERVICE LEVEL AT THIS LOCATION!
Mileage: 95,000
FORD HAS ISSUED A RECALL REGARDING THE FUEL TANK DEFORMATION BUT THEY STATE THAT THE CAR SHOULD NOT HAVE ANY ISSUE WHEN IT'S ABOVE 1/2 OF A TANK. I HAVE EXPERIENCES THE CAR STALLING AROUND 3/4 OF A TANK MULTIPLE TIMES NOW. THE CAR ENGINE SHUTS OFF WHEN I TAKE MY FOOT OFF THE GAS, THE DASHBOARD LIGHTS COME ON. I HAVE TO PARK THE CAR AND RESTART IT. FORD HAS NOT BEEN ABLE TO FIX THE ISSUE DUE TO LACK OF PARTS SINCE I TOOK MY CAR IN ON DEC. 6TH.
Mileage: 59,550
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE CONTACT RESTARTED THE VEHICLE, THE POWER STEERING ASSIST WARNING MESSAGE DISPLAYED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. AFTER TURNING THE ENGINE OFF, THE CONTACT INDICATED THAT THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO GANLEY FORD WEST (16100 LORAIN AVE, CLEVELAND, OHIO) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE MILEAGE WAS 84,000.
Mileage: 84,000
WE RECEIVED A RECALL NOTIFICATION FOR MY VEHICLE IN DECEMBER 2018 FROM FORD. WE WERE TOLD THAT AS LONG AS THE GAS TANK IS FILLED AT 1/2 A TANK, THE VEHICLE IS SAFE TO DRIVE. SINCE WE RECEIVED THE LETTER, MY VEHICLE HAS STALLED ON THE HIGHWAY THREE SEPARATE TIMES, EACH TIME RESULTING IN THE CAR HAVING TO BE PUSHED TO A SAFER LOCATION. IT DOESN'T SEEM LIKE ANYTHING IS BEING DONE TO FIX THE SITUATION AND IT'S BECOMING UNSAFE TO DRIVE. I WANTED TO FILE A COMPLAINT AGAINST FORD MOTOR COMPANY FOR NOT FIXING THIS ISSUE IN A TIMELY MANNER BEFORE IT BECOMES A MORE SERIOUS ISSUE WITH MY HUSBAND BEING HIT BY ANOTHER VEHICLE AT 70+ MPH ON THE HIGHWAY.
Mileage: 120,000
MY FOCUS IS UNDER FORD RECALL...IT IS EXPERIENCING STALLING AND LOSS OF POWER AND DIFFICULTY STARTING. FORD SAYS IT WILL BE FINE IF I KEEP A HALF TANK OF FUEL IN TANK, BUT ALL THE SYMPTOMS ARE HAPPENING WITH OVER HALF A TANK OF FUEL. THEY WILL NOT PROVIDE A LOANER/RENTAL VEHICLE AND THE LOCAL DEALER WILL NOT EITHER. THEY BOTH TELL ME THE SAME THING ABOUT HALF A TANK OF FUEL. BUT IT IS NOT SAFE TO DRIVE DUE TO THE STALLING AND LOSS OF POWER. THERE IS NO PARTS AVAILABLE AND THEY DON'T KNOW WHEN THEY WILL BE AVAILABLE.
Mileage: 68,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CANISTER PURGE VALVE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GALPIN FORD (15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE WORKING ON THE REMEDY FOR THE RECALL. THE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mileage: 60,000
FORD HAS DECLARED A RECALL IN OCTOBER OF 2018. AS OF JANUARY 22 2019, NOTHING HAS BEEN REMEDIED.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 5 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE STEERING WHEEL FAILED AND WAS DIFFICULT TO TURN. ALSO, THE FUEL GAUGE WAS INOPERABLE. THE VEHICLE WAS TAKEN TO JARRETT SCOTT FORD OF PLANT CITY (2000 E BAKER ST, PLANT CITY, FL 33563 (877) 751-9729) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE SHOULD BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,000.
Mileage: 102,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT PURCHASED THE VEHICLE IN NEW JERSEY FROM A USED DEALER. THE CONTACT WAS NOT INFORMED THAT THERE WAS AN EXTENDED WARRANTY FROM MAY 10, 2013 OR UP TO 60,000 MILES THAT HAD EXPIRED. THE CONTACT STATED THAT THE ENGINE STALLED SEVERAL TIMES, THERE WAS A DRASTIC REDUCTION IN SPEED, AND THE VEHICLE ACCELERATED INTERMITTENTLY. ON OCTOBER 22, 2018, NETS CAMPAIGN NUMBER: (FUEL SYSTEM, GASOLINE) WAS ISSUED. AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE WAS INCLUDED IN AN EXTENDED WARRANTY, BUT HAD NOT PROVIDED ANY SPECIFIC GUIDELINES TO REPAIR THE VEHICLE. STEVENS JERSEY CITY FORD (740 NJ-440, JERSEY CITY, NJ 07305, (201) 432-7272) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY WARRANTIES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mileage: 10,000
CAR IS DRIVEN IN MODERATE RAINING CONDITIONS IN VA. SUDDENLY WHILE MANEUVERING IN A WALMART PARKING LOT A FAULT 'ENGINE FAUL SERVICE CAR NOW' SHOWED UP ON THE DASHBOARD SCREEN. DIDN'T FEEL ANYTHING DIFFERENT AT FIRST AND CONTINUED DRIVING BACK HOME. ABOUT 2 MILES LATER IN THE MIDDLE OF ROUTE 28 THE CAR LOST ACCELERATION AND COMPLETELY STALLED IN THE MIDDLE OF THE HIGHWAY. WAS ABLE TO MANEUVER IT ON THE SHOULDER BEFORE CAR COMPLETELY STOPPED. RESTARTED ENGINE BUT SAME ERROR SHOWED UP AND CAR ONLY MOVED A METER BEFORE STALLING AGAIN. HAD IT TOWED TO FORD CHANTILLY VA. DEALER CALLED A FEW DAYS LATER AND STATED IT'S A 800USD REPAIR ON A ELECTRICAL HARNESS ISSUE. IT IS THE SAME ELECTRICAL HARNESS RECALL THAT FORD RELEASED BUT ONLY FOR THE FORD FOCUS ST MODELS AND NOT SE. THIS IS THE 2ND TIME THIS YEAR THAT I'VE BROUGHT THE CAR BACK TO THE DEALER FOR MAJOR PERFORMANCE ISSUES. THE FIRST ONE IS COVERED BY THE TRANSMISSION PCM RECALL. FOR A 2013 MODEL THAT IS BARELY BEING USED (CAR HAS ONLY 35K MILEAGE) THIS IS UNACCEPATABLE. BTW CAR ALSO HAS AN ISSUE ON THE DRIVER SIDE POWER WINDOW (DOESN'T GO DOWN) BUT I HAVE NOT REQUESTED THEM TO FIX THEM YET.
Mileage: 35,000
VEHICLE PURCHASED IN 2015 WITH LESS THAN 20K MILES. 1ST PROBLEM, EXPLODED TIRE CAUSING MINOR BODY DAMAGE AND SENSOR DAMAGE. THANKFULLY JUST CAME FROM A STOP SIGN AND NOT TRAVELING FAST, NO INJURY. 2ND PROBLEM, DRIVING DOWN ROAD AT APPROX 35MPH WHEN AIRBAGS SUDDENLY DEPLOYED. WONDERED IF HIT SMALL ANIMAL. GOT OUT TO INVESTIGATE.....NOTHING. VEHICLE THEN ROLLED OFF ROAD (DECLINE IN TERRAIN) LANDING RESTED IN A CHAIN LINK FENCE. UPON INSPECTION, DISCOVERED THAT MOTOR MOUNTS HAD FAILED CAUSING MOTOR TO DROP FORWARDS TOWARDS RADIATOR THEREFORE INDICATING CRASH AND DEPLOYING AIRBAGS. ALL COMPONENTS CONNECTED TO MOTOR RIPPED FORWARDS AS WELL. THANKFULLY ALSO NO INJURY. IF THAT WOULD HAVE OCCURRED AT HIGH SPEEDS, SERIOUS INJURY OR DEATH COULD HAVE RESULTED. THERE IS NO REASON OR EXCUSE FOR FAILURE OF MOTOR MOUNTS. THIS IS CLEARLY A DEFECT. CONTACTED FORD AT THE HIGHEST LEVEL NUMBER I WAS ABLE TO OBTAIN. REQUESTED ONLY TO ADDRESS SAFETY ISSUE. THEY ISSUED A CLAIM, DISMISSED IT AND WOULD NOT ALLOW ME TO SPEAK TO ANYONE WITH THE AUTHORITY TO ADDRESS THE ISSUE. CONTACTED CHEVY DEALERSHIP WHERE VEHICLE WAS PURCHASED, THEY SAID FORD WOULD HAVE TO ADDRESS THE ISSUE. THEN TOOK VEHICLE TO FORD DEALERSHIP TO RUN DIAGNOSTIC TO EVALUATE WHY AIRBAGS DEPLOYED. THIS VEHICLE CONTAINS A MODULE THAT CONTAINS DATA PERTAINING TO AIRBAG DEPLOYMENT. IT IS AS SIMPLE AS RETRIEVING THE DATA! ONLY FORD FIELD REP CAN DO THIS. TOWED VEHICLE TO DEALERSHIP TO PERFORM DIAGNOSTIC TO NEXT BE REFERRED TO REP FOR DATA RETRIEVAL. EMPLOYEES OF DEALERSHIP WERE NOT ALLOWED BY THEIR SUPERVISOR TO EXAMINE THE VEHICLE DUE TO THE EXTENT OF DAMAGE UNDER THE HOOD. SOMEONE NEEDS TO BE CONCERNED WITH THE INTEGRITY OF THE MOTOR MOUNTS ON THIS VEHICLE. OTHER VEHICLES MAY HAVE THIS PROBLEM AS WELL. IF MOUNTS WERE TO FAIL AT HIGH SPEEDS, CATASTROPHIC CRASH WOULD BE EMINENT. DAMAGE FROM CRASH WOULD HIDE FAILED MOUNTS AS CAUSE
Mileage: 40,000
WELL HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR, BUT HERE IS THE LATEST. I WAS DRIVING AND THE CAR STARTED MAKING NOISES AND THEN IT SPUTTED LIKE GOING TO DIE OUT, AND GET REALLY ROUGH DRIVING. I PARKED THE CAR GOT TO WORK, AND WHEN LEAVING IT WOULD NOT START. BATTERY IS NEW, SO NOT THAT. AFTER ABOUT 4 TRIES IT STARTED UP, THIS WAS WED. THEN FRIDAY, AND ON WAY HOME THE ENGINE LIGHT CAME ON, AS WELL AS HAD ISSUE STARTING. I JUST RECEIVED THIS LETTER TODAY, HOW ODD AND CONFIRMED THAT THERE IS A PROBLEM AND NOT MY IMAGINATION. I HAVE GRANDCHILDREN THAT I PICK UP FROM SCHOOL AND DAY CARE, AND WILL NOT SUBJECT THEM TO THIS UNSAFE CAR. ALSO,LAST WEEK THE GAS GAUGE JUST WENT TO 50 AND IT BINGED TO LET ME KNOW, I DROVE TO THE GAS STATION NEARBY, AND I ROLLED IN.. NOW SEE THAT GAUGE IS ALSO OR COULD BE WRONG..I AM BRINGING IT IN AND HOPING YOU PUT ME IN A RENTAL UNTIL THIS IS FIXED!~
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE CONTACT HAD BEEN WAITING FOR WEEKS FOR THE VEHICLE TO BE REPAIRED AND WAS NOT PROVIDED A LOANER VEHICLE. THE VEHICLE WAS TAKEN TO SIMMONS-ROCKWELL (7329 OLD HAMMONDSPORT RD, BATH, NY 14810, (607) 776-8100), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. PARTS DISTRIBUTION DISCONNECT.
Mileage: 118,000
TAKATA DRIVING ON CITY STREET AND MY CAR JERKED AND EXCELLER RATED ON ITS OWN CAUSING ME TO PULL OVER
Mileage: 100,100
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE TRACTION CONTROL, "SERVICE ENGINE NOW", AND "HILL ASSIST IS NOT SUPPORTED" WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED TWICE WITHIN FIFTEEN MINUTES. LARRY H. MILLER FORD (11595 6TH AVENUE, LAKEWOOD, COLORADO 80215, (720) 643-1545), PHIL LONG FORD OF DENVER (7887 WEST TUFTS AVENUE, DENVER, COLORADO 80123, (855) 981-0291), AND O'MEARA FORD (400 WEST 104TH AVENUE, NORTHGLENN, COLORADO 80234, (303) 254-5000) WERE MADE AWARE OF THE FAILURE ALONG WITH SEVERAL OTHER UNKNOWN FORD DEALERS IN COLORADO AND STATED THAT THE VEHICLE WOULD NOT BE ASSESSED AND/OR DIAGNOSED UNTIL NOVEMBER 26, 2018. IN ADDITION, THE DEALERS STATED THAT THEY WERE "BACKLOGGED" WITH VEHICLES AND WOULD BE UNABLE TO PERFORM THE NECESSARY REPAIRS. THE VEHICLE WAS RECALLED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 55,364. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mileage: 55,364
HILL START ASSIST LIGHT UNAVAILABLE LIGHT AND SKID LIGHT CAME ON. CAR JOLTS IN IT'S OWN DIRECTION ALL OF A SUDDEN. CLUTCH PROBLEM ALSO. CAR ISN'T DRIVING PROPERLY OR SHIFTING IN GEARS PROPERLY. DRIVING CAR ON STREET. WHEN TURNING CAR WANTS TO GO IN IT'S OWN DIRECTION. SCARY.
Mileage: 84,000
CAR SHUDDERS AT VARYING SEVERITIES--SOMETIMES MORE MILD THAN OTHERS, MOSTLY SEVERE OTHERWISE DURING ACCELRATION, AND VARIOUS MOMENTS WHILE DRIVING, AND DURING THE ENTIRE PROCESS OF TURNING. I HAVE BROUGHT MY VEHICLE TO GEORGE WALL FORD LINCOLN IN SHREWSBURY NJ TWICE FOR THIS SPECIFIC ISSUE. FIRST TIME THEY UPDATED A MODULE AND IT HELPED FOR ABOUT A WEEK. THEN THE PROBLEM RETURNED. SECOND TIME THEY HAD IT EVEN LONGER, AND UPON PICK UP I WAS TOLD THAT THE CAR WAS ACTING 'WITHIN SPEC', AND DOING 'WHAT IT IS DESIGNED TO DO,' SO NO FIX WAS MADE. CAR CONTINUES TO SHUDDER SEVERELY. TRANSMISSION IS TECHNICALLY MANUAL, DESPITE BEING AN AUTOMATIC, AND THE COMPUTER DOES THE SHIFTING. THAT IS WHAT I WAS TOLD. HOWEVER, IF THAT IS THE CASE, THEN THIS CAR DRIVES MANUAL TERRIBLY. I CONTACTED FORD CUSTOMER SUPPORT CHAT AND WAS TOLD I DO NOT QUALIFY FOR BUYBACK BECAUSE OF CAR'S AGE/MILEAGE. CARE IS UNDER 50K MILES, AND I BOUGHT THE CAR CERTIFIED PREOWNED NOVEMBER 2017, JUST UNDER A YEAR AGO. I WAS NOT INFORMED OF ANY RECALLS, OR THE TRANSMISSION'S BEHAVIOR UPON LOOKING, BUYING, AND PAYING FOR THE CAR IN FULL ALL IN ONE EVENING. I HAVE JUST SENT A LENGHTLY LETTER TO FORD CUSTOMER RELATIONSHIPS THIS WEEK. AWAITING RESPONSE. MAY FILE LEMON LAW IF SITUATION IS NOT HANDLED PROPERLY. I HAVE BEEN TOLD MY CAR'S ISSUE IS NOT SAFETY RELATED SO IT IS NOT DIRE, HOWEVER DURING INCLEMENT WEATHER, OR WHEN GOING THROUGH TURNS, OR SIMPLY STARTING MY CAR GENTLY AT LIGHTS HAS BECOME AN ISSUE, AND I HAVE NEARLY BEEN REAR ENDED MANY TIMES. EVENTUALLY I WILL NOT BE SO LUCKY AS TO ESCAPE YET ANOTHER NEAR-ACCIDENT. SOON, I CAN ONLY IMAGINE, I WILL MOST LIKELY HAVE A CAR COME CRASHING INTO MY REAR END BECAUSE OF FAILED AND SHUDDERING ACCELRATION DUE TO THE SHODDY TRANSMISSION CLUTCH SHUDDER.
THE CAR SHUTTERS WHEN ACCELERATING (NOTABLY AFTER MAKING A TURN). THE CAR WAS TAKEN TO PRIME FORD IN AUBURN, MA ON AUGUST 17TH, 2018 FOLLOWING A RECALL NOTICE FOR THIS CAR, WHERE THE VEHICLE OWNER WAS TOLD THERE WAS NOTHING WRONG WITH THE CAR AND NO FIX TO THE CAR WAS MADE.
Mileage: 50,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS EQUIPPED WITH GOODYEAR VIVA 3 TIRES, SIZE: 215/55R16 (NA). THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH AND THE CHANGE ENGINE OIL WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT A WARNING MESSAGE ILLUMINATED, INDICATING THAT THE VEHICLE WOULD SHUT OFF IN FIVE MINUTES DUE TO OVERHEATING. FURTHERMORE, WHILE DRIVING BETWEEN 50 TO 70 MPH, THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO HERB CHAMBERS FORD OF WESTBOROUGH (310 TURNPIKE RD, WESTBOROUGH, MA 01581, (508) 366-8311) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET AND REPLACED AND THAT THE TIRES WERE BALD. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE FAILURE MILEAGE WAS 97,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Mileage: 97,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHUTTERED WHILE ACCELERATING. ADDITIONALLY, WHEN THE KEY WAS REMOVED FROM THE IGNITION, THE VEHICLE CONTINUED TO RUN AND FAILED TO SHUT OFF. IN ADDITION, THE GEAR SHIFTER FAILED TO MOVE OUT OF GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TITUS-WILL FORD, 3606 S SPRAGUE AVE, TACOMA, WA 98409, 888-600-9734), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 28,558. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mileage: 28,558
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD UNTIL IT STARTED SLOWING DOWN AND STOPPED OPERATING. THE VEHICLE WAS TURNED OFF AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED PUNDMANN FORD (2727 W CLAY ST, ST CHARLES, MO 63301, (636) 946-6611) AND THE VEHICLE WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Mileage: 70,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM THE IDLE POSITION, THE VEHICLE HESITATED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUBURBAN FORD OF STERLING HEIGHTS (40333 VAN DYKE AVE., STERLING HEIGHTS, MI 48313, 586-434-0943) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL NEEDED TO BE REPLACED, AND THE VEHICLE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.
Mileage: 64,000
ON THURSDAY AUGUST 2, 2018 AROUND 8:30. THE WIRES IN THE DASH BOARD CAUGHT ON FIRE. THE CARD BEGAN TO FILL WITH SMOKE. I COULD SMELL THE BURNING AND I WASN'T SURE OF WHAT WAS HAPPENING. I COULD HEAR A SPARK SOUND AND I COULD TELL THAT THE WIRES WHERE BURNING. THIS WAS AN EXTREMELY DANGEROUS SITUATION, THE ENTIRE CAR MIGHT HAVE CAUGHT ON FIRE , IF MY BOYFRIEND DIDN'T COME AND CONTAIN THE FIRE.
Mileage: 80,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR FLASHED AND REMAINED ILLUMINATED AS THE FAILURE PROGRESSED. THE VEHICLE JERKED AND DECELERATED TO A LOW RATE OF SPEED EACH TIME THE INDICATOR FLASHED. THE DEALER (LANDERS FORD, 2082 W POPLAR AVE, COLLIERVILLE, TN 38017, (901) 854-3600) PROVIDED A SOFTWARE UPDATE TO THE COMPUTER; HOWEVER, THE FAILURE RECURRED. THE CONTACT PLANNED ON TAKING THE VEHICLE TO A SECOND DEALER (JACK SCHMITT FORD, 1820 VANDALIA ST, COLLINSVILLE, IL 62234, (618) 477-8126) FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NUMEROUS TIMES, BUT OFFERED NO ASSISTANCE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
TRANSMISSION SHUDDER THEN DRIVING ON HIGHWAY LOW OIL LIGHT CAME ON RANDOMLY HAPPENED BEFORE TOOK TO SHOP AND SAID THE REAR MAIN SEAL WENT OUT WHICH CAUSED OIL TO LEAK INTO TRANSMISSION AND MAKING THE CLUTCH SLIP
Mileage: 80,000
AT HIGHWAY SPEED WHEN IT IS WARM OUTSIDE WITH NO WARNING FROM THE VEHICLE POWER WILL BE REDUCED TO THE POINT THAT SPEED CAN NOT BE MAINTANED.I HAVE TO DRIVE WELL UNDER THE SPEED LIMIT WITH MY HAZARD LIGHTS ON UNTIL I CAN FIND A SAFE PLACE TO PARK AND RESTART THE CAR.ONCE RESTARTED I CAN CONTINUE ON A NORMAL SPEED.
Mileage: 99,000
I UNDERSTAND THAT THERE IS A POWERSHIFT RECALL ON ALL 2013 FORD FOCUS CARS WITH AUTOMATIC TRANSMISSION. MY CAR FALLS UNDER THAT RECALL AND I WANT THIS TAKEN CARE OF . I PLAN ON RETAINING AN ATTORNEY SO I CAN GET SOMETHING DONE ABOUT THE FACT THAT I AM DRIVING AND PAYING ON A DEFECTIVE CAR. I WAS DRIVING DOWN A STEEP HILL AND A WARNING ABOUT MY TRANSMISSION RUNNING HOT CAME ON, I HAD JUST CALLED MY MECHANIC TO CHECK WHY MY ENGINE LIGHT HAD COME ON, AND HAD TO GET THE CAR TOWED TO THE SHOP. HE CHECKED AND TOLD ME THAT IT WAS DUE TO THE POWERSHIFT RECALL, AND THAT FORD PLANT SHOULD MAKE THE NECESSARY REPAIRS, THEY WILL ALSO CLAIM THAT IN COURT IF NECESSARY.
AFTER FILLING UP THE TANK WITH GAS, THE VEHICLE STUTTERS AND FEELS LIKE IT'S JUMPING WHEN I AM AT A STOP LIGHT AND START TO GO. THE GAS GAUGE GOES UP WHILE I AM DRIVING AND THE VEHICLE RUNS OUT OF GAS RANDOMLY. I WAS PARKED AT MY HOUSE AND IT WOULDN'T CRANK WHEN I RAN OUT OF GAS THE 1ST TIME (ABOUT THREE WEEKS AGO) AND THE 2ND TIME (6/6/2018), I WAS ON THE INTERSTATE AND THE VEHICLE DIED DUE TO NO GAS, YET THE GAUGE WAS NOT ON EMPTY. FORTUNATELY I WAS ABLE TO GET OFF THE SIDE OF THE ROAD AND CALL ROADSIDE ASSISTANCE. THE VEHICLE IS NOW AT AT FORD SERVICE REPAIR SHOP AND I AM WAITING TO HEAR FROM THEM BUT THE SERVICE REPAIRMAN SAID THIS IS A COMMON PROBLEM, THAT HE HAD THE SAME VEHICLE IN THE WEEK BEFORE WITH THIS SAME ISSUE. LAST FRIDAY, I HAD A CUSTOMER SERVICE REPRESENTATIVE WITH A FORD DEALERSHIP TELL ME THIS IS A COMMON PROBLEM THAT OCCURS IN THIS VEHICLE. OBVIOUSLY RUNNING OUT OF GAS RANDOMLY IS VERY DANGEROUS. THERE NEEDS TO BE A RECALL ON THIS IMMEDIATELY TO SAVE LIVES. FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS MANUFACTURING DEFECT.
Mileage: 89,000
AUTO STOP WORKING AND SUDENLY SHIFT OFF UN HIGHWAYS WITH UNKNOWN RASONS OR CAUSE. THIS IS EXPRIENCE AT LEASE 2 OR 3 TIMES DAILY. SEVERAL WARNING LIGHTS COMES ON. THEN YOU NEED TO STOP AND RESTART. THIS IS DANGEROUS WHEN IT HAPPENS IN HIGHWAYS.
Mileage: 47,600
I WAS DRIVING THE CAR STARTED ON FIRE 39MINS AFTER I STARTED THE VEHICLE . THE CAR WAS IN MOTION AND I HAD AN ENGINE FIRE
Mileage: 140,000
I BOUGHT THIS CAR BRAND NEW IN 2013. ON 5/16/2018 I WAS DRIVING DOWN THE ROAD DURING RUSH HOUR IN THE LEFT LANE OF TRAFFIC WHEN ALL OF A SUDDEN THE I GET A NOTIFICATION THAT SAYS "ENGINE FAULT SERVICE NOW". THEN THE ENGINE CUTS OFF IN THE MIDDLE OF A BUSY ROAD. THE PERSON BEHIND ME ALMOST SMASHED INTO ME BUT SWERVED AT THE LAST SECOND AND CUT A CAR OFF IN THE LANE NEXT TO ME. I TRIED TO TURN THE CAR OFF AND THEN ON, BUT IT WOULDN'T START. IT WAS SOOO DANGEROUS TO BE STUCK ON THE ROAD NOT ABLE TO DO ANYTHING. I HAD TO CALL THE POLICE TO SET UP FLARES BEHIND ME. I HAVE BEEN READING BLOGS AND I AM NOT THE ONLY PERSON THIS HAS HAPPENED TO.
Mileage: 79,450
THE CAR IS STALLING WHEN ACCELERATING WHICH SEEMS TO BE A COMMON COMPLAINT FROM THIS YEAR FOCUS OWNERS. I TOOK THE VEHICLE TO A TRANSMISSION SHOP BUT THEY TOO WERE UNABLE TO DIAGNOSE. SOME OF THE READING IS SHOWING THERE IS AN ELECTRICAL CONNECTION ISSUE WHICH IS CAUSING THIS.
Mileage: 32,000
WHILE DRIVING AT SPEED THE CAR WILL SHUT OFF WITHOUT WARNING. THERE IS A RECALL FOR THE WIRING HARNESSES FOR OTHER FORD FOCUSES WITH THE SAME ISSUE BUT MINE IS NOT COVERED UNDER THAT RECALL. THE ENGINE SHUTTING OFF WHILE DRIVING HAS CAUSED ME TO ALMOST BE HIT SEVERAL TIMES AND IS A SAFETY CONCERN.
Mileage: 116,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT STATED THAT THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE CONTACT COASTED TO A PARKING LOT AND WAITED APPROXIMATELY THREE HOURS BEFORE RESTARTING THE VEHICLE AT THAT TIME THE VEHICLE STARTED NORMALLY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Mileage: 67,000
FORD FOCUS SHUTS OFF WHEN YOU PRESS THE BRAKES. IT CRANKS BACK UP FINE BUT WHENEVER YOU PULL OFF AND STOP OR TRY TO SLOW DOWN THE CAR WILL SHUT DOWN. IT IS HAPPENING CONSTANTLY NOW.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING AT UNDISCLOSED SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY AND THE PASSENGER SIDE MOTOR MOUNT WAS REPLACED SEVERAL MONTHS AGO, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BUTCH OSTALET FORD LINCOLN (9274 US 49, GULFPORT, MS 39503, (228) 863-5525) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS SLIPPING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE WARRANTY PERIOD HAD EXPIRED AND NO ADDITIONAL ASSISTANCE WOULD BE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Mileage: 70,000
WHILE TRAVELING ON A SURFACE STREET, AT APPROXIMATELY 50 MPH THE ENGINE DECELERATED VERY QUICKLY. THE DASH INSTRUMENTATION SHOWED "ENGINE FAULT SERVICE NOW!" THE ENGINE WAS SPUTTERING AND SHAKING AS I ATTEMPTED TO ACCELERATE TO GET OVER TO THE SHOULDER. I DID GET OVER SAFELY. MY WIFE AND I WERE VERY BADLY SHAKEN. AFTER ABOUT 5 MINUTES I REGAINED MY COMPOSURE ENOUGH TO TRY TO RESTART THE CAR. IT TOOK ABOUT 3 TRIES TO RESTART. THE INSTRUMENTS WERE BACK TO NORMAL EXCEPT THE CHECK ENGINE LIGHT WAS ON. I DROVE HOME WITHOUT INCIDENT AND TURNED THE CAR OFF. A HALF HOUR LATER I TRIED TO START THE CAR AND IT DID IT AGAIN. THE CAR HAS BEEN TOWED TO A REPAIR SHOP. MY WIFE IS NOW AFRAID TO DRIVE THIS CAR. WE LIVE IN ARIZONA. THE SPEED LIMIT IS 65 MPH. THE AVERAGE SPEED OF CARS ON THE HIGHWAY IS 75 MPH JUST TO KEEP UP WITH THE FLOW OF TRAFFIC. NOT IF, BUT WHEN THIS HAPPENS TO A DRIVER TRAVELLING AT 65 TO 70 MPH THERE WILL BE COSTLY REPERCUSSIONS AND HOPEFULLY NO LOSS OF LIFE, BUT LIFE CHANGING INJURIES. THIS CAR IS A DEATH TRAP. I ALSO HAVE FILED A CLAIM IN THE ONGOING FORD TRANSMISSION SETTLEMENT, VARGAS V. FORD MOTOR CO., CASE. NO. 2:12-CV-08388-AB-FFM. I AM SURE THAT YOU ARE AWARE OF THIS CASE. THIS CAR NEEDS TO BE TAKEN OFF OUR STREETS AND HIGHWAYS. I KNOW YOU WILL DO YOUR DUE DILIGENCE AND PLEASE, SOONER RATHER THAN LATER. I WILL HAVE DOCUMENTATION WHEN MY CAR HAS BEEN REPAIRED, SO FEEL FREE TO CONTACT ME. WHEN
Mileage: 114,707
ENGINE TENDS TO FALTER WHEN ACCELERATING. ENGINE TENDS TO HESITATE. SHUDDERING AND VIBRATION REGARDLESS OF WHETHER ON CITY STREET OR HIGHWAY.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING UPON ACCELERATION. IN ADDITION, THE REAR PASSENGER DOOR LATCH BECAME UNLATCHED AND THE DOOR OPENED. FURTHERMORE, THE VEHICLE'S TRANSMISSION FAILED DUE TO THE INABILITY TO SHIFT TO SECOND GEAR PROPERLY. BERTWOLFE FORD IN CHARLESTON, WEST VIRGINIA WAS MADE AWARE OF THE SERIES OF FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 20,000.
Mileage: 20,000
I PURCHASED THE CERTIFIED PRE-OWNED FORD IN 2014 AND IN 2016 HAD TO IT IN FOR SERVICE ON A CLUTCH ASY- SENSOR TURBI ISSUE. AFTER A FEW WEEKS THE VEHICLE WAS RETURNED. THE AFOREMENTIONED HAPPENED AGAIN AND WAS TAKEN IN FOR THE 2ND TIME FOR THE CLUTCH ASY-SENSOR TURBI ISSUE. ON 11/17/2017 IT WAS DIAGNOSED WITH THE SAME ISSUES FOR THE 3RD TIME, THIS TIME I WAS TOLD ITS OUT OF WARRANTY. I EXPLAINED THAT THE VEHICLE HAD THIS ISSUES TWO PRIOR TIMES AND THE CLUTCH SYSTEM WAS DEFECTIVE. I WAS THEN TOLD TO TAKE THE MATTER UP WITH CORPORATE. I ALSO LOCATED A CLASS ACTION LAWSUIT AGAINST FORD FOR THE SAME ISSUES AM FACING. PLEASE HELP HOLD FORD RESPONSIBLE FOR INSTALLING DEFECTIVE CLUTCH SYSTEMS IN THEIR VEHICLES.
I HAVE A CHECK ENGINE LIGHT THAT IS ON FOUND OUT ITS A EVAP LEAK GAS GAUGE NOT WORKING RAN OUT OF GAS CAN NOT PUT GAS ON GAS TANK WITH A GAS CAN IF I TRY IT POURS OUT THE BOTTOM WHEN I START VEHICLE IT SHUDDERS AND WANTS TO DIE OUT ON ME LACK OF POWER WHEN I PRESS ON THE GAS PEDAL AND TICKING SOUND IN ENGINE ALSO DOOR LATCH ON PASSENGER BACK DOOR DOES NOT UNLOCK UNLESS I PUSH THE BUTTON UNLOCK 2 OR 3 TIMES
Mileage: 80,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. EVER SINCE THE VEHICLE WAS INITIALLY PURCHASED, THERE WAS A SAFETY CONCERN WITH THE CLUTCH. THE CONTACT STATED THAT THE CLUTCH ASSEMBLY SHUTTERED AND AFFECTED THE CONDITION OF THE VEHICLE. YEARS LATER, THE DEALER (PAT MILLIKEN FORD, 9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 731-6436) REPAIRED THE VEHICLE PER AN UNKNOWN RECALL. MONTHS LATER, THE FAILURE RECURRED. IN ADDITION, AFTER COMPLETING AN UNKNOWN MANUFACTURER RECALL CONCERNING THE DOOR LOCKS, THE HORN, KEY FOB, AND ELECTRONIC LOCKS FAILED TO FUNCTION. THE CONTACT WAS NOT EXPERIENCING THE ELECTRICAL FAILURES PRIOR TO THE DEALER'S REPAIRS. THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY CAUSED MULTIPLE ELECTRICAL FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF *TR
THIS CAR EXCELARATED ON MY WIFE JUMPED A CURB AND SHE ENDED UP ON A STEEP EMBANKMENT IN A PILE OF LANDSCAPING ROCKS.KNOCKED A HOLE IN OILPAN AND DAMAGED AIRCONDITIONER AND COMPRESSOR.IT ALSO JUMPS OUT OF GEAR GOING DOWN THE HIGHWAY.HAPPENED 2 TIMES THE VEHICLE WASON THE HIGHWAY AND JUMPED OUT OF GEAR,YOU HAVE TO COME TO A COMPLEETE STOP TURN ENGINE OFF RESTART AND PUT IT BACK IN GEAR
Mileage: 83,000
I WAS DRIVING HOME ON THE I- 5 SAN DIEGO, CA AND MY CAR COMPLETELY LOST POWER. THE CHECK ENGINE LIGHT STARTED FLASHING. AFTER I TURNED THE CAR OFF FOR ABOUT FIVE MINUTES, I DROVE IT ONCE AGAIN AND IT SEEMED TO BE NORMAL AND THE CHECK ENGINE LIGHT WAS NO LONGER FLASHING. THEN, AFTER A WEEK IT HAPPENED AGAIN, THE CAR DIED ON THE HIGHWAY.
Mileage: 73,000
I HAVE READ MANY RECALLS ON THE WIRING ISSUE OF THE 2013 FORD FOCUS ST MODEL WITH IT STALLING OUT DUE TO FAULTY WIRING. MY 2013 FORD FOCUS SE IS DOING THE EXACT SAME THING PUTTING MY DAUGHTER'S LIFE AT RISK EVERY TIME SHE GETS IN IT AS WELL AS MY OWN AND WRAY FORD IN SHREVEPORT LA SAYS SORRY CANT HELP YOU...IT'S NOT ON THE RECALL SINCE ITS NOT AN ST AND YOU WILL HAVE TO PAY FOR THE REPAIRS. THIS IS GARBAGE FORD IS NOT STANDING BEHIND THEIR PRODUCT AND I AM THE LITTLE GUY. THIS IS THE SECOND RECALL FOR THIS ISSUE AND THE SE IS NOT BEING TAKEN CARE OF WITH THE IDENTICAL ISSUE. RUNS FINE WHEN DRIVING, BUT WHEN AT A LIGHT OR STOP SIGN, IT SHAKES, GAUGES GO CRAZY AND THEN SHUTS OFF. I JUST BOUGHT THIS CAR AND OF COURSE WHEN I GOT IT HOME THAT'S WHEN THE ISSUES STARTED. PURCHASED AS IS NO WARRANTY AND OF COURSE WAS NOT TOLD OF THE ISSUES BUT ONLY THAT I SHOULD CALL TO SEE IF THERE ARE ANY RECALLS. HELP! FUNNY THING IS THAT IT STALLED ON ME AT THE RED LIGHT TURNING INTO WRAY FORD IN SHREVEPORT.
Mileage: 120,000
TRANSMISSION LAGS, SHIFTS ROUGH, JERKS, AND HESITATES ESPECIALLY WHEN PULLING FROM A LIGHT OR TURNING INTO ENTER ROADWAY. DEFECTIVE TRANSMISSION CLUTCH. RECENT CLASS ACTION SUITES SETTLED ON THIS WITH FORD CO. NO RECALL AT THIS TIME. I HAD PURCHASED THIS CAR FROM THE DEALER IN 2014. I HAVE HAD TO VISIT THE DEALERSHIP MAINTAIN 6 TIMES. IT HAS HAD TRANSMISSION CONTROL MODULE WAS ADJUSTED AND THEN REPLACED. ALSO, THE TRANSMISSION CLUTCH ADJUSTMENT AND THEN REPLACED. THESE ATTEMPTS ONLY WORK TEMPORARILY. THE DEALER TREATS ME LIKE I AM MAKING THIS UP, HOWEVER, THERE IS PLENTY OF INFORMATION AVAILABLE ONLINE WITH REGARD TO THIS ISSUE. THERE WAS A RECENT (MARCH 27, 2017) CLASS ACTION SUIT SETTLED IN CALIFORNIA FOR THIS EXACT PROBLEM. I HAVE ALL OF MY DOCUMENTATION FOR THE MAINTENANCE OF THE VEHICLE. THE MANUFACTURE HAS ADMITTED TO THE ISSUE AND EXTENDED MY WARRANTY ON THE TRANSMISSION, HOWEVER, THAT IS NOT SUFFICIENT AS IT WILL CONTINUE TO HAVE THIS PROBLEM AND I HAVE LOST SIGNIFICANT USE, VALUE, AND TIME RELATED TO MAINTAINING THE CAR TO FUNCTION PROPERLY.
Mileage: 32,316
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND SHUTTERED. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 72,000.
Mileage: 72,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
TRANSMISSION IS SLIPPING REALLY BAD AND GETS UP TO 3,000-4,000 RPMS THEN JERKS REALLY HARD.
Mileage: 52,000
PREVIOUS TRANSMISSION RECALL WORK DONE AND STILL HAVING THE SAME ISSUE
STOPPED AT A STOP SIGN AND THEN WHEN I HAD TO ACCELERATE TO TURN ONTO A HIGHWAY, IT WOULD NOT ACCELERATE. IT WAS STUCK IN LOW GEAR. LUCKILY THERE WAS AN EXIT OFF THE HIGHWAY AND I WAS ABLE TO PULL OVER. I WAS NOT ABLE TO ACCELERATE PAST 20 MPH! RESTARTED MY CAR AND IT WORKED FINE. BUT THEN 5 MINUTES LATER SAME THING, IT WOULD NOT ACCELERATE.
Mileage: 40,000
TRANSMISSION FAILURE. I'VE HAD THE CLUTCH STRUM REPLACED SIX TIMES, MOST RECENTLY MY CAR EXPERIENCED A TRANSMISSION ELECTRICAL AND ACTUAL FAILURE WITHOUT WARNING. I WAS UNABLE TO MOVE ON A HIGHWAY BRIDGE. IT HAS BEEN HAVING SHIFTING ISSUES SINCE I GOT IT AND MAKES A NOISE AND STUTTERS, USUALLY BETWEEN FIRST AND SECOND GEAR BUT ALSO IN OTHER INSTANCES. THIS HAS BEEN AN ONGOING ISSUE.
Mileage: 48,000
MY CAR IS INVOLVED IN RECALL 14M01, THE CURRENT MILEAGE IS 31100 MILE THE PROBLEM IS A POWER LOSE AND A SEVER VIBRATION WHEN THE CAR IS STOPPED IN A RED TRAFFIC LIGHT. THIS ISSUE IS GETTING WORST EVERY DAY AND THE CAR WAS FIXED 4 TIMES FOR TWO DIFFERENT FORD DEALERS IN WHICH THE TCM WAS REPLACED, REPROGRAMMED, CHANGED THE TRANSMISSION OIL, THE GASKET AND CLUTCH, IN THE PAST THE SHUDDER WAS JUST IN LOW VELOCITY AND NOW THE SHUDDER AND POWER OF LOST IS AT ANY VELOCITY OR GEAR CHANGE. I BEEN INVOLVED TWO TIMES IN A SEVER RISK OF CRASH WHEN I WAS DRIVING IN A HIGHWAY @ AROUND 40 MILES SUDDENLY THE CAR IN FRONT STOPPED, I HAD TO CHANGE MY LINE TO NOT CRASH , I CHECK THE SIDE MIRROR, PUSH THE GAS CHANGE MY LINE AND THEN THE CAR DO NOT RESPONSE AND THE CAR BEHIND OF ME HAD TO PUSH THE BRAKE AND ALMOST CRASH ON THE BACK OF MY CAR. MY CAR IS NOW AGAIN WITH A DEALER TO TRY TO FIX THE ISSUE BUT I CAN,T ACCEPT AGAIN A CHANGE OF THE TCM WHEN IT DIDN'T WORK IN THE LAST THREE TIMES. IF WE TAKE IN A CONTINUES TIME FRAME MY CAR WAS MORE THAN 5 MONTHS IN A FORD GARAGE. THE 2ND ISSUE IS AN EXCESSIVE CONSUMPTION OF GASOLINE AND HIGH EMISSION OF CO MY CAR IS IN MEXICO CITY,IT'S TESTED EVERY 6 MONTHS TO CHECK THE GASES EMISSION IT DIDN'T PASS THE TEST 4 TIMES IN 7 MONTHS,THE DEALER TRIED TO FIX 4 TIMES TOO W/O ANSWER AS THE DIAGNOSTIC OF THE CAR WAS WRONG IN BOOTH ISSUE CASES (POWER LOSS-VIBRATION AND INEFFICIENT COMBUSTION) I REQUEST BY PHONE GET ALL THE INFORMATION TO THE DEALER IN REGARD OF THE TEST FOR THE DIAGNOSTIC AND CODES FROM THE IDS AND THEY SERVICE MANAGER TOLD ME THEY CAN'T BECAUSE IS CONFIDENTIAL" AND I SAY I'M THE OWNER AND DRIVER AN I NEED TO KNOW WHAT IS HAPPENING BECAUSE I'M IN A RISK OF CRASH AND THEY CAN'T HIDE ME THIS INFORMATION I JUST CHECK THE TSB 15-0120 PROCEDURE IN YOUR WEB SITE TO KNOW WHAT THEY WILL DO AND THEY REFUSE MY REQUEST. *TR
Mileage: 15,000
WHILE DRIVING I CAME TO A STOP SIGN AND AS I STARTED TO LET OUT THE CLUTCH AND MOVING ROUGHLY 10 MPH MY CAR ENGINE COMPLETELY SHUT OFF AND POWER STEERING WAS LOST. INTERIOR LIGHTS WERE STILL FUNCTIONAL BUT WHEN I WENT TO START UP THE CAR AGAIN IT WOULD NOT TURN OVER. THIS IS A MANUAL TRANSMISSION BUT NOTHING WAS WORKING TO GET IT STARTED AGAIN. THIS TO ME IS UNACCEPTABLE FLAW IN THE SYSTEM THAT PUT ME AT RISK OF CAUSING AN ACCIDENT. BEING STUCK IN THE MIDDLE OF AN INTERSECTION AND WITHOUT POWER TO THE ENGINE. I AM FORTUNATE ENOUGH THAT I WAS ON SIDE STREETS AND NOT ON A HIGHWAY AS THIS ISSUE COULD HAVE CAUSED A SERIOUS ACCIDENT. I TOOK IT TO A GARAGE TO GET IT FIXED AND THEY TOLD ME THAT MY MODEL WAS NOT UNDER RECALL. DOING SOME RESEARCH FOUND FORDS RECALL 14S17-S1 FOR THE FORD FOCUS ST SAME YEAR (2013) AS MINE WITH THE EXACT PROBLEM MY CAR HAD. THE GARAGE THAT I AM RECEIVING THE REPAIRS AT TOLD ME THEY FOUND 5 WIRES THAT WERE SEVERED AND WAS PART OF THE PROBLEM. I HAVE YET TO GET THE FULL DIAGNOSTICS FROM THE GARAGE BUT WILL BE ADDING THE DOCUMENT TO THE REPORT ONCE THIS HAS BEEN RESOLVED AND ALL ISSUES ARE MADE AWARE. *TR
Mileage: 62,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE IDLING, THE ENGINE SUDDENLY STALLED THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE WAS FAULTY WHICH CAUSED THE FUEL PUMP TO MALFUNCTION. THE FUEL TANK BECAME DEFORMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,364. UPDATED 05/10/17*LJ *TR
Mileage: 86,364
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAILING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
Mileage: 74,000
I WAS LITERALLY LEAVING THE FORD DEALERSHIP FOR "SHUT DOWN ISSSUES AND SHUDDERING ISSUES" WHEN THEY SUPPOSEDLY COULDN'T "VERIFY THE PROBLEM" I WAS DRIVING HOME ON A FIVE LANE HIGHWAY AND MY CAR COMPLETELY LOST POWER IN THE MIDDLE OF AN INTERSECTION GOING 70MPH AND WAS STUCK IN THE MIDDLE OF THE FREEWAY UNTIL A TOW TRUCK CAME AND TOWED MY CAR BACK TO THE DEALERSHIP WHERE IT IS CURRENTLY AT RIGHT NOW. THIS IS MY 5TH ATTEMPT FOR THEM TO FIX IT. *TR
Mileage: 54,600
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THERE WAS MISFIRE COMING FROM THE COIL PACK. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ON SEVERAL OCCASIONS WHILE ACCELERATING, THERE WAS AN ABNORMAL VIBRATION COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Mileage: 36,000
AT AN INTERSECTION, THE CAR SPUTTERS FROM A STOP AND SOMETIMES STALLS. LIKEWISE, AFTER RE-FUELING THE TANK THE CAR STALLS 2-3 TIMES IN A ROW ON IGNITION BEFORE STARTING AND STAYING ON. WHEN APPROACHING A STOP, THE CAR HAS SOMETIMES HAD THE OTHER DASHBOARD WARNING LIGHTS COME UP AND FELT LIKE IT WAS ABOUT TO STALL, WITH THE RPM GAUGE BOUNCING AROUND NEAR ZERO, BUT HAS NOT FULLY STALLED DURING DECELERATION (POSSIBLY DUE TO ME PRESSING ON THE ACCELERATOR TO PREVENT THE STALL). THE SERVICE ENGINE SOON LIGHT CAME ON SHORTLY AFTER THIS BEGAN. AT THAT TIME, THE FUEL GAUGE ALSO BEGAN TO "STICK," NOT MOVING FROM POSITION UNTIL THE CAR WOULD BE STOPPED AND RESTARTED, AND MIS-REPRESENTING THE NUMBER OF MILES LEFT BEFORE NEEDING TO REFUEL. I'M CURRENTLY AT A FORD DEALERSHIP TO GET INSPECTED AND REPAIRED. I'VE BEEN TOLD THAT IT HAS SOMETHING TO DO WITH A PUMP, BUT NOTHING MORE AT THIS POINT. *TR
Mileage: 59,500
TIMING COVER LEAKS 1-QUART OF OIL EVERY 3,000 MILES. THIS SEEMS TO BE A KNOWN ISSUE FOR ALL 2012-2014 FOCUS'. FORD WILL NOT ACKNOWLEDGE THE DEFECT.
Mileage: 73,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE JERKED AND HESITATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Mileage: 22,000
PROBLEM WITH THE TRANSMISSION HAS A VERY DELAYED SHIFT FROM 1ST GEAR TO 2ND GEAR AND IT IS AN AUTOMATIC. CAN HEAR THE GEARS SLIP AND GRIND WHEN TRYING TO CHANGE LOWER GEARS ... ESPECIALLY GOING UP ANY TYPE OF HILL.COULD CAUSE A WRECK WHEN PULLING OFF A SIDE STREET TO MAIN ROAD OR WHEN GOING UP A HILL IT CAN'T ALMOST FEEL LIKE THE ENGINE IS GOING TO DROP OUT THE BOTTOM OF THE CAR AND THE CAR TO ROLLING BACKWARDS.
Mileage: 84,000
TCM UPDATED 3 TIMES DIE TO CEL. 4TH CAR WOULDN'T START OR EVEN ENGINE TURN OVER. TOWED TO DEALER, AFTER 9 DAYS NEW TCM PLACED IN CAR. BACK AT DEALER FOR ANOTHER 7 DAYS. CAR DRIVING SLUGGISH AND ONLY GETTING 20MPG. FORD DEALER CLAIMS NOTHING WRONG. CAR FEELS LIKE A PICKUP TRUCK.
CAR WAS IN MOTION IN RUSH HOUR HIGHWAY TRAFFIC AT SPEED OF 55 MPH WHEN ENGINE WENT TO NEUTRAL REVVING AND WOULD NOT MOVE. ALMOST REAR ENDED BECAUSE OF THIS. CAR WOULD SHOW DRIVE ON THE LCD PANEL BUT BE IN PARK. YOU COULD NOT MOVE THE SHIFTER EITHER. I HAD JUST LEFT (5 MINUTES) AN AUTHORIZED FORD SERVICE DEALER AFTER HAVING MY CAR TOWED THERE FROM A PREVIOUS OCCURRENCE AND EXPLAINED TO THE SERVICE PEOPLE THE EXACT ISSUE AS ABOVE BUT THEY SAID THERE WAS NO ISSUE AND SAID MY FOCUS WAS FINE WELL OBVIOUSLY IT IS NOT AND MY UNDERSTANDING IS THAT THIS HAS BEEN A COMMON COMPLAINT FOR THIS ENGINE. TO BE DRIVING AT HIGHWAY SPEEDS AND YOUR COMING TO A STOP IS VERY DANGEROUS THANKFULLY I OR MY FAMILY WAS NOT HARMED JUST MENTALLY SHAKEN. PLEASE INVESTIGATE THIS ISSUE AS IT LOOKS AS IF FORD IS IGNORING THE PROBLEM. THANK YOU. *TR
Mileage: 50,323
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM) AND WHILE DRIVING AT 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Mileage: 50,000
WHEN ACCELERATING FROM FIRST TO SECOND GEAR THE CAR WILL SHUDDER LIKE IT WANTS TO STALL. IT SEEMS TO HAPPEN THE MOST WHEN THERE IS ANY KIND OF EXTRA WEIGHT IN THE CAR, WHEN ACCELERATING FROM A STOP, AND WHEN GOING UPHILL. IT WILL BE FINE FOR A WHILE THEN ALL OF A SUDDEN IT WILL DO THIS EVERY TIME I TRY TO ACCELERATE. THE CAR ONLY HAS 52,000 MILES ON IT AND DEFINITELY SHOULDN'T HAVE THIS KIND OF A PROBLEM
Mileage: 40,000
ON OCTOBER 6, 2012 I PURCHASED THIS NEW AUTOMOBILE. FEBRUARY 27, 2013, THE AUTO WAS TAKEN TO A LOCAL DEALER. THERE SEEMED TO BE A SHUDDERING/DRAGGING WHEN THE GAS PEDAL WAS APPLIED FROM A COMPLETE STOP. AN INSPECTION WAS DONE AND NO PROBLEM WAS FOUND (IT WAS HAPPENING SPORADICALLY). AFTER TAKING IT IN A FEW MORE TIMES THEY STILL COULD NOT FIND A PROBLEM. AUGUST 4, 2014 I TOOK CAR A DEALER 110 MILES AWAY. AFTER DESCRIBING WHAT WAS HAPPENING, THE MECHANIC TOLD ME IT WAS PROBABLY THE CLUTCH WAS NOT ENGAGING. THEY REPAIRED IT AND IT SEEMED TO BE DRIVING MUCH BETTER. BY MID 2015, THE CAR STARTED SHUDDERING AGAIN, SO ON NOVEMBER 11, 2015, SINCE I KNEW WHAT WAS THE PROBABLE PROBLEM WAS I TOOK THE CAR TO A LOCAL DEALER AND TOLD THEM WHAT THE OTHER DEALER HAD DONE. THEY VERIFIED THE PROBLEM AND HAD THE CAR FOR SEVERAL DAYS WHILE PARTS WERE ORDERED AND A NEW CLUTCH WAS INSTALLED. THEY TOLD ME THE CAR WAS LEAKING OIL AND THEY WOULD ORDER THE NECESSARY PARTS (NEW CLUTCH). THE CAR WAS BROUGHT IN AGAIN ON 12/8/15 AND LEFT SEVERAL DAYS. THEY AGAIN ORDERED PARTS AND REPLACED DEFECTIVE ONES WITH OTHER PARTS. ON 1/18/16 THE CAR HAD TO BE TOWED TO THE DEALER BECAUSE ALL THE OIL HAD LEAKED OUT OF THE CAR. THE CAR WOULD NOT MOVE AND THERE WAS A COMPUTER MESSAGE STATING THERE WAS A PROBLEM WITH THE TRANSMISSION. AGAIN THE CAR WAS AT THE DEALER FOR SEVERAL DAYS WHILE PARTS WERE ORDERED AND INSTALLED. ON 2/16/16 THE CAR AGAIN WAS BROUGHT INTO THE DEALER. THIS TIME EXTENSIVE WORK WAS DONE ON THE CAR. THREE ENGINES WERE ORDERED AND ANOTHER CLUTCH WAS INSTALLED. I RECEIVED MY CAR BACK THE WEEK OF APRIL 5 (6 WEEKS LATER). ON 7/11/16, THE CAR HAD TO BE TOWED TO THE DEALER (50+ MILES AWAY) BECAUSE THE COMPUTER MESSAGE READ TRANSMISSION HOT STOP CAR IMMEDIATELY. AGAIN ANOTHER CLUTCH WAS PUT IN WITH OTHER PARTS DUE TO THE CLUTCH BREAKING. MY CAR WAS AT THE DEALER FOR ANOTHER 6 DAYS.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS MERGING INTO TRAFFIC, THE VEHICLE FAILED TO ACCELERATE FOR APPROXIMATELY TEN SECONDS. THE VEHICLE WAS DIAGNOSED AND THE TRANSMISSION AND POWER CONTROL MODULE WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
2012 HATCHBACK FORD FOCUS AUTOMATIC THE VEHICLE STALLS WHENEVER ACCELERATED. IT FEELS AS IF THE COMPUTER SENDS THE SIGNAL TO MAINTAIN THE SPEED OR SPEED UP BUT THE TRANSMISSION CAN NOT KEEP UP WITH IT, THEREFORE IT STALLS. IT DOES IT WHEN I'M DRIVING ON THE CITY STREET AND ON THE HIGHWAY, THE SPEED DOES NOT RELATE TO WHEN IT OCCURS. IN ORDER WORDS, IF I AM DRIVING AT A CONSTANT SPEED FOR A LAPSE OF TIME IT WILL STILL STALL AND IF I NEED TO SPEED UP, FOR EXAMPLE WHEN MAKING A TURN ONTO A STREET IT WILL STALL OR WHEN MAKING A LANE CHANGE.
Mileage: 30,000
ENGINE LIGHT COMES ON, CAR WILL NOT BACK UP, DRIVING CAR WILL HESITATE GOING FORWARD, AND SOMETIMES AS DRIVING HESITATES TO CHANGE GEARS. TOOK TO FORD THREE TIMES INCLUDING A FREE RECEIVING RECALL LETTER. HAD TO BUY A BATTERY FOR THEM TO CHECK CAR! NO PROBLEM STARTING EVER! IDLING CAR WILL CAUSE CAR TO HESITATE GOING WHILE DRIVING. RECALL WAS FOR A PART FOR TRANSMISSION, AND ASOFTWARE UPDATE PROGRAM 15B22
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO VIBRATE. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND CLUTCHES IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER, BUT WAS NOT DIAGNOSED OR REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
Mileage: 79,000
THE CAR SHUDDERS WHEN TAKING OFF FROM A STOP SIGN OR LIGHT. THIS IS RIDICULOUS!
Mileage: 68,000
I STARTED HAVING TRANSMISSION PROBLEMS IN 2014, FORD VALIDATED THE PROBLEM AND PUT A PART ON ORDER IN MAY OF 2015. IN OCTOBER OF 2015 THE PART WAS SCHEDULED TO BE PUT IN BUT THEY RAN OUT OF PARTS SO THE APPOINTMENT WAS POSTPONED. A WEEK OR SO LATER THE TRANSMISSION ISSUE CAUSED AN ACCIDENT. THE TRANSMISSION STALLED/JERKING AS I WAS MAKING A LEFT HAND TURN AND MY SON AND MYSELF WERE STRUCK BY AN ONCOMING VEHICLE. AFTER NUMEROUS ATTEMPTS TO HAVE THE VEHICLE FIXED FOLLOWNING THE ACCIDENT, WE VOLUNTARILY SURRENDERED THE VEHICLE TO FORD CREDIT. THE VEHICLE IS NOT SAFE.
Mileage: 40,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE ENGINE RPMS FLUCTUATED AND THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT DIAGNOSED THAT THE TCM AND PCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM) HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Mileage: 86,000
TRANSMISSION DOES NOT SHIFT INTO GEARS AS IT SHOULD ,NO POWER GOING UP HILL.SOUNDS LIKE MOTOR GOING TO FALL OUT WHEN YOU PARK.THESE HAPPENS SEVERAL TIMES AND AT DIFFERENT PLACES
Mileage: 10,000
ENGINE WILL STOP RUNNING INTERMITTENTLY WHILE DRIVING ON CITY STREETS OR WHILE TURNING OFF OF A HIGHWAY. ALSO, OCCASIONALLY WILL DIE AT A STOP LIGHT. VEHICLE HAS A ROUGH AND ERRATIC IDLE WHILE STOPPED AT A TRAFFIC LIGHT. SOMETIMES IDLING SO LOW AS TO ALMOST DIE. OTHER TIMES IDLING AT 1400 OR 1500 RPMS
Mileage: 51,000
I HAVE A 2013 FOCUS AND ON 3/14/16 ON MY WAY HOME ON THE FREEWAY, MY OIL & BATTERY LIGHT STARTED FLICKERING ON AND OFF AT THE SAME TIME AND AS IT DID THE CAR WAS STALLING OUT. I PUT MY 4-WAY FLASHERS ON, SLOWED DOWN AND MOVED TO THE RIGHT LANE AS A SAFETY MEASURE. AFTER ANOTHER FEW MILES BOTH LIGHTS CAME ON AND STAYED ON AND THE CAR SHUT DOWN. I PULLED OVER TO THE BERM, WAITED A FEW MINUTES, TRIED STARTING, IT STARTED AND DROVE HOME WITH NO ISSUES. I DROVE TO WORK THE NEXT DAY WITH NO ISSUES. ON THE WAY HOME THINGS STARTED HAPPENING AGAIN, THE CAR SHUT DOWN, BUT THIS TIME AFTER WAITING A FEW MINUTES THE CAR NEVER STARTED. I HAD IT TOWED TO THE DEALER AND THEY FOUND THAT A WIRING HARNESS WAS UP AGAINST THE THROTTLE BODY AND WORE THROUGH THE PROTECTIVE INSULATING TAPE, THEN THE WIRES CAUSING THE PROBLEM. ALSO, IN SPEAKING TO THE MECHANIC HE SAID THAT THE BRACKET THE HARNESS WAS USING TO KEEP IN PLACE WAS CAUSING IT TO BE UP AGAINST THE THROTTLE BODY SO HE UNCLIPPED THE BRACKET. I'M GOING TO CALL THE FORD CUSTOMER SERVICE CENTER TO DISCUSS. ANOTHER ISSUE WAS THAT THE "BOOK" SAID IT WOULD TAKE 3 HOURS, BUT ONLY TOOK 2. AND YES THEY TRIED TO CHARGE ME FOR THE 3. INTERESTING AT $125/ HOUR, THAT WOULD BE $250/ HOUR THEY'RE MAKING WHILE THE MECHANIC STARTS ON THE NEXT CAR! UNBELIEVABLE.
Mileage: 57,600
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V813000 (ELECTRICAL SYSTEM) AND 14V495000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Mileage: 51,000
WHEN I STOP AT STOP LIGHTS THE ENGINE VIBRATES AND STOPS WHEN I COME TO A STOP AT TIMES. ALSO THE ENGINE VIBRATES WHEN I CONTINUE TO DRIVE AND ALSO SOMETIMES THE ENGINE CUTS OFF WHILE DRIVING. THIS IS REALLY DANGEROUS AND CAN ALSO RESULT IN A CRASH. I JUST WANT FORD DO A RECALL AND FIX EVERYBODY'S CARS SO IT WANT BE FATALITY.
DRIVING IN RUSH HOUR TRAFFIC ON INTERSTATE 96 NEAR MILFORD MILE MARKER 175, PASSING IN THE LEFT LANE ABOUT 75 MPH THE ENGINE DIED AND THE ENGINE FAULT LIGHT CAME ON, SO I PULLED OVER TO THE LEFT SIDE SHOULDER, COULD NOT RESTART, HAD TOW TRUCK TAKE TO NEAREST FORD DEALERSHIP TO TROUBLESHOOT, 3 DAYS LATER WAS INFORMED THAT THE ENGINE WIRING HARNESS HAD RUBBED THRU ON SOMETHING AND SHORTED OUT. THE CRANK POSITION SENSOR WAS BAD, TOTAL REPAIRS 700.00 FOR WIRING REPAIRS AND PARTS. THIS CAR HAS BEEN DEALER MAINTAINED SINCE NEW HAVE ALL RECEIPTS, NOT COVERED UNDER WARRANTY.
Mileage: 136,000
I AM NOT AN EXPERT SO HAVE NO IDEA WHAT MAY BE CAUSING THE PROBLEM. I PURCHASED CAR IN LATE SEPTEMBER 2015. EARLY ON I NOTICED THAT WHEN STARTING FROM A STOP IT FELT LIKE THE ENGINE WAS GOING TO STALL. VERY ROUGH RUNNING AT SLOW SPEEDS SUCH AS IN HEAVY TRAFFIC. MY DRIVEWAY IS AT BLIND CURVE OF A HIGH SPEED 4-LANE ROAD. TO SAY I AM NERVOUS PULLING OUT WOULD BE AN UNDERSTATEMENT. I WANT TO MOVE AND FAST. SINCE I MAY NOT ALWAYS BE ABLE TO SEE WHAT'S COMING, I HAVE ALWAYS DEPENDED PARTLY ON MY HEARING AS I PULL OUT BUT DURING COLD WEATHER, IN ADDITION TO ROUGH RUNNING ENGINE, THE DRIVER'S WINDOW DOES NOT WORK UNTIL THE TEMPERATURE RISES (ALL OTHER WINDOWS WORK FINE). FORD DEALER IN WAYNESVILLE NC SUPPOSEDLY REPAIRED THE PROBLEM UNDER WARRANTY BEFORE I SIGNED PAPERS ON THE PURCHASE AT WAYNESVILLE CHEVROLET. I BELIEVE IT WAS 10/5 BEFORE I ACTUALLY HAD POSSESSION OF THE CAR.
Mileage: 28,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE GEAR FAILED TO REVERSE THE VEHICLE INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. THE FAILURES WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Mileage: 60,000
THE CAR JUST STOPPED IN THE MIDDLE OF THE ROAD. IT DID NOT START AGAIN. I HAD TO BE TOWED. THE CAR WAS IN MOTION AND IT JUST STALLED AND DID NOT START UP AGAIN. IT WAS ON A BUSY STREET. THOUGHT MAYBE IT WAS THE TRANSMISSION SLIPPING, IT WAS VERY SCARY AS THERE WERE A LOT OF CARS ON THE ROAD SINCE I TEAS THANKSGIVING DAY.
Mileage: 34,000
CAR VIOLENTLY STUTTERS AND SHAKES ON ACCELERATION FROM A STOP OR AT LOW SPEEDS. NO ACCELERATION WHEN GOING UP A HILL. CAR WAS SERVICED, BUT THE PROBLEM WASN'T FIXED. PARTS ARE ON BACK ORDER. WHILE DRIVING THE CAR DIED AND A LIGHT SAYING THERE WAS A TRANSMISSION FAILURE CAME ON. THE ENTIRE TCM WAS REPLACED AFTER TOWING INTO THE DEALER. SHAKING ONLY GOT WORSE. NOW THE RPMS WILL JUMP AT HIGHWAY SPEEDS EVEN IN CRUISE CONTROL. PARTS STILL ON BACK ORDER. FORD SAYS THAT THIS IS "NORMAL" FOR THIS CAR AND THERE IS NO REAL FIX. THE ONLY FIX IS TO CONSTANTLY HAVE IT SERVICED BUT EVEN THAT DOESN'T FIX THE PROBLEM.
Mileage: 42,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Mileage: 67,000
ON 10 NOV 15 AT 0900HRS I PICKED UP MY 2013 FORD FOCUS AFTER THE REPLACEMENT OF AN IGNITION COIL/SPARK PLUG AND THE REPROGRAMMING OF MY TRANSMISSION CONTROL MODULE (FORD RECALL 15B22). AT 0930HRS WHILE DRIVING NORTH ON HWY 295 AT ABOUT 40 MPH ON A STRAIGHT PORTION OF THE HIGHWAY, ALL MY WARNING LIGHTS TURNED ON AND I LOST ENGINE POWER. THE VEHICLE ALSO FELT AS IF IT SHIFTED INTO NEUTRAL. I HAD TO USE EMERGENCY DRIVING PROCEDURES TO PULL ONTO THE SHOULDER. I ATTEMPTED TO RESTART THE VEHICLE BUT THE STARTER DID NOT EVEN ATTEMPT TO TURN OVER. I CALLED FOR A WRECKER AND HAD THE VEHICLE TOWED BACK TO THE DEALERSHIP FOR CORRECTIVE ACTION. I HAVE NOT EXPERIENCED AM ENGINE OR TRANSMISSION FAILURE LIKE THIS IN THE PAST. I BELIEVE THAT IT MAY BE DUE TO THE REPROGRAMMING OF THE TRANSMISSION CONTROL MODULE. IT SHOULD BE NOTED THAT THE FORD FOCUS IN QUESTION IS A CANADIAN VERSION, WITH 62000KM/38000MILES TO DATE. I FELT COMPELLED TO REPORT THIS INCIDENT AS IT REQUIRED ME TO USE EMERGENCY DRIVING TECHNIQUES TO BRING THE VEHICLE TO A SAFE STOP (ALTHOUGH THE BRAKES CONTINUED TO FUNCTION). HAD I NOT BEEN TRAINED IN THOSE TECHNIQUES THE LIKELIHOOD OF A COLLISION WITH ANOTHER VEHICLE AT HIGH SPEEDS WOULD HAVE BEEN LIKELY.
Mileage: 38,000
SINCE I BOUGHT MY CAR NEW IN 2013, IT HAS HAD A PERSISTENT TRANSMISSION SHUDDER THAT IS DANGEROUS, AND FORD TRIES TO STICK BAND-AIDS ON THE PROBLEM WITH SOFTWARE UPDATES AND EVEN A REPLACEMENT CLUTCH -- NONE OF WHICH FIX THE PROBLEM. THIS PROBLEM CAUSES THE CAR TO SHUDDER VIOLENTLY WHEN ACCELERATING FROM A STOP OR NEARLY ANY TIME THE TRANSMISSION CHANGES GEARS. IT HAS HAPPENED SINCE I PURCHASED THE CAR. IT MAKES IT SCARY TO DRIVE WHEN THE CAR RESPONDS UNPREDICTABLY -- LURCHING FORWARD TOWARD ANOTHER CAR OR NOT ACCELERATING WHEN GETTING ON A HIGHWAY. FORD SHOULD HAVE TO RECALL ALL CARS WITH THIS FAULTY TRANSMISSION. I'VE HAD IT SERVICED UNDER WARRANTY 3 TIMES FOR THIS ISSUE AND FORD CANNOT FIX IT. THE US GOVERNMENT MUST PROTECT PEOPLE FROM COMPANIES LIKE FORD WHO PUT PROFITS AHEAD OF SAFETY.
Mileage: 34,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. IN ADDITION, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE WITHOUT RESTARTING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 78,000.
Mileage: 78,000
I HAVE HAD MY CAR IN A FORD DEALERSHIP TO BE REPAIRED FIVE TIMES. TWO INVOLVING RECALLS ON MY TRANSMISSION, DUE TO SHUTTERING AND HESITATION TO SHIFT WHILE DRIVING. I BELIEVE THIS VEHICLE IS HIGHLY UNSAFE SINCE I NEVER KNOW IF MY CAR WILL BE ABLE TO ACCELERATE PROPERLY WHILE CHANGING LANES. THIS HAPPENS MAINLY IN THE CITY STREETS WHEN BEING IN FIRST OR SECOND GEAR.
Mileage: 40,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE ENGINE STALLED WITHOUT WARNING. AFTER THREE ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Mileage: 28,000
THE CAR MAKES HORRIBLE NOISES WHEN IN LOW A LOW SPEED. IT HESITATES. IT MAKES HORRIBLE CRUNCHING NOISES. IT HAS BEEN TO THE DEALER MANY TIMES. THEY ALWAYS SAY THAT THEY HEAR IT, BUT THAT IT IS NOT A PROBLEM. THE VEHICLE HAS STOPPED IN THE MIDDLE OF THE ROAD. NOW, IN SEPTEMBER 2015, I HAVE RECEIVED A SOFTWARE UPDATE PROGRAM 15B22 WHICH IS EXTENDING MY WARRANTY. FORD ALREADY AGREED TO EXTEND MY WARRANTY IN 2013 BECAUSE OF MY COMPLAINTS. HOWEVER, THAT DOCUMENTATION DOES NOT SHOW UP IN THE FORD OASIS SYSTEM, BUT MR. FORD'S OFFICE ASSURES ME THAT IF I SHOW THEM THE LETTER, IT WILL HONORED. I HAVE ALL OF THE BACK UP MATERIAL FROM 2013 INCLUDING PHONE LOGS. I BELIEVE THIS IS A SAFETY HAZARD THAT CAN ONLY BE CORRECTED WITH REPLACING THE ENTIRE TRANSMISSION AT NO COST TO THE CUSTOMER. I AM VERY AFRAID THE VEHICLE WILL STALL IN THE MIDDLE OF RUSHING TRAFFIC. IT HAS STALLED IN THE MIDDLE OF THE ROAD ALREADY. I MADE MR. FORD'S OFFICE AWARE OF THIS, ALSO. I WOULD NEVER PASS THIS CAR ONTO MY CHILD OR A RELATIVE, AND I WILL FEEL GUILTY WHEN I AM ABLE TO FINALLY TRADE IT IN AN BUY A NEW VEHICLE. THE CAR SHOULD NOT BE ON THE ROAD.
Mileage: 616
THE VEHICLE HAS STALLED MULTIPLE TIMES. IT HAS HAPPENS WHEN THE CLUTCH IS DEPRESSED. THE RPMS DROP DOWN BELOW 500 AND SOMETIMES THE ENGINE STALLS. SOMETIMES THE ENGINE WILL JUST WAIVER AT LOW RPMS AND REGAIN IDLE.THE CAR HAS ALSO STALLED AT HIGH SPEED ON THE FREEWAY, WITH TRAFFIC BACKED UP, I DEPRESSED THE CLUTCH, AND THE ENGINE STALLED.
Mileage: 35,400
DRIVING ON I80 WEST BOUND AND MY RPMS SHOT UP TO 5,000/6,000. I PROCEEDED TO TAKE MY FOOT OFF THE GAS TO LET THE TRANSMISSION CATCH, HOWEVER, WHEN I PUT MY FOOT BACK ON THE GAS MY RPMS SHOT UP AGAIN. MY TRANSMISSION HAD COMPLETELY DIED. I HAD NO ABILITY TO MOVE FORWARD. I MANAGED TO MAKE IT TO THE RIGHT HAND SHOULDER FROM THE LEFT LANE. I SHUT MY CAR OFF ONCE I REACHED THE SHOULDER TO SEE IF THAT WOULD HELP THE PROBLEM. WHEN I TRIED TO START MY CAR IT WOULD NOT TURN ON. I HAD DASHBOARD LIGHTS BUT THE CAR WOULD NOT START. MY CAR WAS STILL SAYING IT WAS IN DRIVE WHEN IT WAS IN PARK. MY CAR ENDED UP BEING TOWED TO FORD AND THEY TOLD ME I NEEDED A NEW TRANSMISSION CONTROL MODULE AND THAT THEY HAVE HAD SEVERAL FOCUSES COME IN WITH THIS PROBLEM IN THE LAST TWO TO THREE WEEKS, SO THEY ARE NOW KEEPING THIS PART STOCKED. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION GIVEN THAT I80 IS A VERY BUSY EXPRESSWAY AND MY CAR DIED WHILE I WAS DRIVING IT.
Mileage: 60,000
I WAS IN HEAVY TRAFFIC, STOP AND START, AND WHEN I RE-ACCELERATED AFTER GOING VERY SLOWLY THE CAR DID NOT GO AND THEN IT JUST DIED. I TURNED CAR OFF, GOT IT STARTED WITHIN 200 YARDS IT DIED AGAIN. I ONCE AGAIN TURNED CAR OFF, RESTARTED IT AND WAS ABLE TO PULL OFF THE ROAD. IN THE MEANTIME, PEOPLE BEHIND ME WERE HONKING WILDLY. LUCKILY, NO ONE REAR ENDED ME. I WAS ABLE TO GET CAR TO MY MECHANIC WHO TOLD ME THE FORD PEOPLE NEEDED TO LOOK AT IT. THIS MORNING THE CAR WAS TOWED AS IT NOW DOES NOT EVEN TURN ON. FORD PEOPLE SAID THEY HAD NO IDEA WHAT IT COULD BE. IF I HAD BEEN ON A HIGHWAY IN STOP AND GO TRAFFIC LIKE THAT I MIGHT HAVE BEEN SERIOUSLY HURT. FORD SEEMS TO BE UNAWARE OF ANY PROBLEMS. I THINK THIS IS SOMETHING THEY SHOULD INVESTIGATE.
Mileage: 49,000
LAST NIGHT I HIT A DEER GOING 70 MILES PER HR. ON THE HIGHWAY. MY LEG AIRBAGS DEPLOYED BUT MY STEERING WHEEL DID NOT ONLY THE CLIPS CAME OUT. DUE TO KNEE AIRBAGS I HAVE HUGE BRUISES ON BOTH LEGS. I FEEL THAT THE STEERING WHEEL HAS A DEFECTIVE AIRBAG SINCE IT DID NOT DEPLOY. IF I HAD HIT A TREE INSTEAD OF A DEER ITS POSSIBLE I WOULD NOT BE HERE TO FILE THIS IT DID NOT PROTECT ME AT ALL.
Mileage: 43,000
BOUGHT THIS VEHICLE USED WITH 34,869 MILES ON JULY 8, 2015. AFTER HAVING FOR ABOUT A WEEK, NOTICED SHAKING, GRINDING NOISES, SEEMS TO BE "MISSING" IN THE TRANSMISSION. TOOK TO DEALER ON 7/21/2015 AND THE REPROGRAMMED THE TCM. VEHICLE STILL MADE SAME ISSUES SO I TOOK TO A DIFFERENT FORD DEALER 7/27/2015 AND THEY DID THE SAME THING. ON 8/13/15 THE VEHICLE WOULD NOT START. ROADSIDE ASSISTANCE CAME OUT AND JUMPED THE VEHICLE TO START AND "FAULTY TRANSMISSION FAILURE" APPEARED ON THE DASH SCREEN. I ATTEMPTED TO TAKE THE CAR TO THE DEALER BUT THE VEHICLE WOULD NOT GO INTO REVERSE OR DRIVE. CALLED TOW TRUCK TO TAKE TO FORD DEALER THAT SAME DAY. THE NEXT DAY THEY CLAIMED IT NEEDED A NEW TRANSMISSION CONTROL MODULE. AS OF TODAY, 8/19/2015 - THE CAR IS STILL NOT FIXED AND IS STILL IN THEIR SHOP.
Mileage: 35,714
MY FORD FOCUS IS HAVING TRANSMISSION AND STALLING ISSUES AS REPORTED MANY TIMES BEFORE MY 2013 FOCUS HAS HAD A RECALL AND WAS TO BE CORRECT, A YEAR LATER IT SEEMS I AM STILL HAVING THE SAME ISSUE. AT ANYTIME WHILE DRIVING STOP AND GO OR JUST DRIVING MY CAR FEELS LIKE IT WANTS TO FIGHT TO SHIFT, CAUSING THE CAR TO PUTTER LIKE MOTION AND JERKING MOTION, THE CAR HAS STALLED OUT ON ME BEFORE WHILE DRIVING 70 MPH, AS I FEEL THIS IS A GROWING CONCERN I WANT OTHERS TO KNOW THAT IS NOT JUST YOUR CAR. I DO SEE MANY POST WITH THE SAME ISSUE AND ITS ALL 100% TRUE AS I LOVE FORD AND WILL NEVER DRIVE ANTHER CAR I FEEL FOR MY SAFETY EACH AND EVERY DAY THAT I DRIVE MY CAR. MY CAR HAS BEEN IN THE SHOP A HAND FULL OF TIMES. AS MY CAR IS BRAND NEW AND SHOULD NOT DRIVE THE WAY IT FEELS. *TR
Mileage: 20,000
IN AUGUST 2013 AFTER OWNING CAR SHORT TIME TOOK TO DEALER AND SERVICE MANAGER DROVE IT WITH US AND SAID MANY PEOPLE THINK THERE IS AN ISSUE WITH SHUDDERING AND DELAYED ACCELERATION BUT IT'S JUST THE HIGH PERFORMANCE TRANSMISSION.. NOT TO WORRY. THE CAR CONTINUALLY GOT WORSE OVER TIME AND WE GOT A RECALL NOTICE AND TOOK IN IN OCT 2014. THEY REPLACED THE CLUTCH AND SEALS. MAY 5 THE CAR GOT REALLY BACK ON LONG DRIVE HOME FROM LA. OVERHEATED AND THEN WARNING LIGHT CAME ON. TURNED CAR OFF AND BACK ON WARNING LIGHT WENT OFF AND DROVE CAR HOME SHUDDERING VERY BAD AND WITH EXTREME DELAYED ACCELERATION. HAD CARS BEHIND US ON HILLS HONKING AND ALMOST REAR ENDED US... TOOK CAR IN MAY 15 THEY SAID IT WASN'T SAFE TO DRIVE AND THEY HAD IT FOR 2 MONTHS TO FIX CLUTCH, SEALS AND ADAPTIVE LEARNING SENSOR, REPLACED TCM, ELECTRONICS. 8/8/15 WHILE ON FREEWAY STEERING ASSIST FAULT NOTIFICATION - SERVICE REQUIRED. PULLED OFF AND WHEN I TRIED TO START CAR AGAIN I COULDN'T MOVE THE STEERING COLUMN. CALLED NEARBY FORD DEALER AND THEY SAID YOU CAN'T DRIVE IT - SAFETY ISSUE. IT IS CURRENTLY IN THE SHOP AGAIN. HAVING THIS HAPPEN ON A FREEWAY IS TERRIFYING - CARS HONKING AT YOU, TRYING TO STEER OFF, ETC. THIS IS A DANGER AND FORD NEEDS TO TAKE CARE OF IT INSTEAD OF CONTINUING TO DO TEMP FIXES!!!!!
Mileage: 13,500
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE STOPPED MOMENTARILY, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. UPDATED 12/01/15*LJ UPDATED 12/05/2017*CN
Mileage: 4,500
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,800.
Mileage: 66,800
MY CAR STALLED GOING DOWN THE ROAD AT APPROXIMATELY 35 MPH UPON ATTEMPTING TO ACCELERATE THE VEHICLE REVVED TO THE RED LIMIT, AND WOULD NOT GO INTO GEAR. I WAS THANKFULLY ABLE TO PULL TO THE SIDE OF THE ROAD AND GET MYSELF AND MY CHILD TO SAFETY BY ROLLING IN NEUTRAL. FORD MOTOR COMPANY HAS HAD THOUSANDS OF COMPLAINTS ABOUT THE TRANSMISSIONS IN THESE CARS STALLING OR COMPLETELY MALFUNCTIONING WHILE DRIVING YET THERE HAS NOT BEEN A RECALL ON THEM. MY INFANT WAS IN THE CAR! HAD I BEEN ENTERING A HIGHWAY OR SOMETHING THE RESULTS WOULD HAVE BEEN TERRIBLE. ALL THE COMPANY WILL DO IS EXTEND THE WARRANTY TO 100,000 MILES AND THEN WE AS CONSUMERS ARE SCREWED. BASICALLY THEY "FIX" IT UNTIL THE WARRANTY IS UP. THIS IS NOT ACCEPTABLE OR SAFE IN ANY WAY.
Mileage: 44,000
MY CAR SHUDDERED AND RECEIVED RECALL LETTER TO HAVE CLUTCH REPLACED WORK COMPLETED 10/3/14. MAY 23,2015 HAD 22,500 SERVICE COMPLETED CAR HAD 19,795 MILES AT THIS SERVICE JUNE 8, 2015 SERVICE FOR CHECK ENGINE LIGHT ON JUNE 16,2015 TRANSMISSION FAILURE LIGHT CAME ON RETURNED TO DEALER AWAITING OUTCOME!! THIS CAR SHOULD BE PROTECTED UNDER LEMON LAW.. VERY UNSAFE AND FORD IS RESPONSIBLE. PLEASE DEMAND THAT FORD RETURN MONEY'S PAID & PAY MY LOAN OFF. HOW MANY PEOPLE HAVE TO DIE BEFORE THIS ISSUE IS RESOLVED?
Mileage: 15,078
THE VEHICLE HAS BEEN VERY SLUGGISH SINCE DAY ONE OF THE LEASE. THE TRANSMISSION DOES NOT SEEM TO ENGAGE ACCORDINGLY. UPON ACCELERATION THE VEHICLE HESITATES AND/OR SPUTTERS, LURCHING FORWARD AND THEN HESITATING AGAIN. I HAVE HAD THE VEHICLE IN FOR SERVICE BY AN AUTHORIZED FORD DEALER A FEW MONTHS AGO BUT THE PROBLEMS STILL REMAIN. I PLAN ON TAKING THE VEHICLE IN AGAIN SINCE IT CONTINUES TO DISPLAY THE SAME ISSUES IT HAS SINCE THE DAY WE BEGAN OUR LEASE.
Mileage: 1,000
CAR'S TRANSMISSION SHUTTERS AND JOLTS. HESITATES TO ACCELERATE. DANGEROUS WHEN MERGING ONTO HIGHWAY OR MAKING A TURN. SENT IT TO FORD TO FIX AS PER THEIR FSA ON THE TRANSMISSION SEAL. BOTH DEALERSHIPS SAID THERE WAS NOTHING WRONG WITH IT, BUT IT STILL HESITATES, SHUTTERS, SHAKES AND JOLTS. THIS IS A SAFETY CONCERN. IT NEEDS TO BE BROUGHT UP TO FORD.
Mileage: 19,900
THE CAR WILL NEARLY STALL (AS IF TRANSMISSION SLIPPED/DISENGAGED), ENGINE SPUTTERS, TRANSMISSION GRINDS AND JERKS THEN GEARS CATCH AND CAR LURCHES FORWARDS AND SPEEDS OFF AS IF IT IS POSSESSED. THIS IS VERY DANGEROUS WHEN ATTEMPTING TO ENTER MOVING TRAFFIC AND ESPECIALLY DANGEROUS WHEN CROSSING MULTIPLE LANES OF TRAFFIC OR IF THE DRIVER IS LESS EXPERIENCED OR ISN'T AWARE THAT HE/SHE NEEDS TO ACCOMMODATE IT. THE MORE MILES ACCUMULATED, THE WORSE AND MORE PRONOUNCED THE ISSUE. FORD "REPROGRAMMED" MY TRANSMISSION JULY 2013 (11,000 MILES) WITH NO RESULTS. FORD'S RESPONSE, "SHUDDER" IS NORMAL AND THE INTENTIONAL DESIGN OF THE CAR. THE ISSUE WORSENED TO THE POINT THE TRANSMISSION WOULD DISENGAGE WHILE CLIMBING HILLS ( WORSE ON MODERATE TO STEEP GRADES) AND RELIABILITY OF THIS CAR DETERIORATED TO THE POINT I WAS ROLLING BACKWARDS DOWN A HILL I HAD ATTEMPTED TO CLIMB AT 50-55MPH BECAUSE THE CAR JUST STOPS MOVING FORWARD THEN THE CAR WILL GRIND, BANG SHAKE, JERK THEN LURCH FORWARD AND SPEED OFF LIKE IT FINALLY GOT GAS AND FOUND THE GEARS (MAY 1,2015). OCTOBER 22, 2014, I TOOK THE VEHICLE IN FOR AN OIL CHANGE, WITH THE FORD LETTER IN HAND AND ASKED THEM TO CHECK MY CAR AGAIN. PARTS WERE ORDERED AND IT WAS SAFE TO DRIVE UNTIL THEN BUT, IF I WAS LEFT STRANDED TO CALL ROADSIDE ASSISTANCE. FORD IS STALLING PROGRESS & REPAIR OF THIS ISSUE BECAUSE THEY INTEND TO AVOID LEMON LAW. MY COMPLAINTS WENT UNDOCUMENTED ON SERVICE REQUEST PAPERWORK BECAUSE "SHUDDER IS NORMAL/INTENTIONAL OPERATION" AND SUBSEQUENT COMPLAINTS WERE IGNORED/UNDOCUMENTED BECAUSE THERE WERE NO PARTS TO REPAIR IT. RESALE & TRADE-IN VALUE IS LOW, DEPRECIATE AT A FASTER RATE AND ARE GENERALLY UNSAFE . FORD NEEDS HELD ACCOUNTABLE, REMEDY THE ISSUE IN A TIMELY MANNER TO MINIMIZE LOSS, INVESTMENT AND POTENTIAL DANGER TO THOSE WHO UNFORTUNATELY PURCHASED THIS DEFECTIVE PRODUCT. THIS CAR IS UNRELIABLE & DANGEROUS!
Mileage: 320
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STARTED TO SHUTTER WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE PCM. A FEW WEEKS AFTER THE REPAIR, THE CHECK ENGINE AND THE PCM WARNING LIGHTS ILLUMINATED. THE FAILURE MILEAGE WAS 31,000.
Mileage: 31,000
MY VEHICLE DOWNSHIFTED FROM APPROX 60 MPH- 20MPH IMMEDIATELY AND UNEXPECTEDLY IN RUSH HOUR TRAFFICS. I TEMPORARILY LOST CONTROL OF THE CAR AND IF I HAD NOT BEEN ABLE TO GET IT BACK UNDER CONTROL AND ALMOST RAN OFF THE SIDE OF THE ROAD RT. 7 TRAVELING NORTH TOWARDS WINCHESTER AND ALMOST WAS HIT BY A TRACTOR TRAILER IN THE RIGHT LANE IT LURCHED. I DECIDED TO TURN OFF N ABACK ROAD TO SEE IF THIS WAS JUST A,FLUKE AND IT SEEMED TO DO ITS AND OFF, BUT NOT AS ROUGHLY, REVVING UP AND DOWN AND SHIFTING UP AND DOWN, THEN WA FINE UNTIL I TURNED ONTO RT.81 NORTH TOWARDS INWOOD, WV. THE VEHICLE CONTINUED TO HAVE WAS SEEMS TO BE CONTINUOUS REVVING AND SHIFTING PROBLEMS, I DRIVE IT HOME AND HAD MY BEST FRIEND FOLLOW ME SLOWLY TO THE PARSONS FORD DEALERSHIP TO BE LOOKED AT. THERE IS A TRANSMISSION/COMPUTER PROGRAMMING ISSUE THAT FORD IS AWARE OF. I HAD THIS ISSUE IN THE FIRST 1000 MILES THAT OCCURRED ONCE IN FRONT OF MY HOUSE ON BAC CREEK VALLEY DRIVE, UPON PARKING THE VEHICLE, TURNING IT OFF AND RESTARTING THE PROBLEM DISAPPEARED. I COMMENTED ON IT DURING THE 30,000 MILE MAINTENANCE AND CHALKS IT UP TO A GLITCH DURING THE NORMAL BREAK-IN PERIOD OF THE VEHICLE. THE LAST INCIDENT ALMOST RESULTED IN A POTENTIALLY FATAL CONDITION, HERE I ALMOST CAUSED AN ACCIDENT WITH AN 18-WHEELER AND OTHER VEHICLES. I DO NOT WANT MY WIFE TO DRIVE THIS VEHICLE AND FEEL IT IS UNSAFE AND SHOULD BE IMMEDIATELY RECALLED BEFORE ANYONE GETS KILLED AS A RESULT. BASED ON A RESEARCH FORD HAS UPGRADED THE TRANSMISSIONS IN THE 2015 LINE OF THE FORD FOCUS LINE, AND SHOULD REPLACE THE VEHICLES. *TR
Mileage: 36,500
DRIVING ON THE HIGHWAY THE CAR IS NON STOP BUGGING DOWN LIKE SOMEONE GRABS THE CAR AND PULLS IT BACK. THEN WHEN I TRY TO TAKE OFF THE CAR DROPS TO ALMOST ZERO RPMS AND DIES IN THE MIDDLE OF THE ROAD FOR 3MINS AND THEN START BUT ACTS LIKE IT HAS ZERO POWER AND JUMPS BACK AND FORTH TRYING TO GO. VERY DANGEROUS I THINK! *TR
Mileage: 23,530
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AND THE CHECK TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 6/11/15*CN UPDATED 9/28/2017*CN
Mileage: 15,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE JERKED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE INPUT SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 39,000.
Mileage: 39,000
PULLING FROM RED LIGHTS/STOP SIGNS IS VERY DANGEROUS DUE TO THE TRANSMISSION STALLING, SHUTTERING, GRINDING. VERY EASILY TO GET INTO ACCIDENTS BECAUSE STALLING IN TRANSMISSION. PLEASE RECALL THIS VEHICLE A LOT OF FAMILIES ARE NOT SAFE IN THIS VEHICLE. *TR
FOR THE 3RD TIME IN A 3 MONTH SPAN, MY 2013 FORD FOCUS SE STALLED WHILE DRIVING. VEHICLE WOULD NOT RESTART FOR APPROXIMATELY 20 MINUTES. THIS CREATED AN UNSAFE SITUATION WHERE I WAS STUCK WITH A DISABLED VEHICLE. 1ST FAILURE INSTANCE OCCURRED WHEN I WAS COMING TO A STOP AT A TRAFFIC LIGHT 2ND FAILURE INSTANCE OCCURRED WHILE DRIVING AT HIGHWAY SPEEDS (65MPH) 3RD FAILURE INSTANCE OCCURRED WHILE JUST AFTER ENTERING A HIGHWAY AT APPROX 45MPH. *TR
Mileage: 49,500
FOR A NUMBER OF MONTHS THE VEHICLE TRANSMISSION SHUDDERS, LAGS, AND ACTS INTERMITTENTLY LURCHING. VERY DANGEROUS. WHEN APPLYING GAS, ONE NEVER KNOWS IF THE VEHICLE WILL GO FORWARD SMOOTHLY, OR INSTEAD LURCH OR SHUDDER POTENTIALLY CAUSING TO BE REAR-ENDED BY SOMEONE OR HIT BECAUSE THE VEHICLE DOESN'T ACCELERATE TO QUEUE. ALL ACCOMPANIED BY A LOUD GRINDING SOUND. A PIECE OF JUNK! *TR
Mileage: 10,000
2013 FORD FOCUS WAS GOING 35 MPH, SAW A LATE 1990'S FORD RANGER STOP SHORT IN FRONT OF A FIRE STATION AND TRIED TO BRAKE. COULDN'T STOP IN TIME AND REAR ENDED THE FORD RANGER. THE DRIVER OF THE FOCUS GOT OUT OF THE VEHICLE AND TO SPEAK TO THE OTHER DRIVER AND THE ENGINE OF THE FOCUS CAUGHT FIRE ABOUT 30 SECONDS LATER. FIREMEN WERE ACROSS THE STREET AND CAME OVER TO EXTINGUISH THE FIRE. WITH ALL OF THIS, THE AIRBAGS DID NOT DEPLOY. I CALLED FORD TO ALERT THEM OF THIS ISSUE. THEY GAVE ME A CASE NUMBER AND WITHIN 1 BUSINESS DAY I WAS CONTACTED BY CUSTOMER CARE. THEY SAID THEY WOULD INSPECT THE VEHICLE TO AT A LOCAL DEALERSHIP TO FIND OUT WHY THE AIRBAGS DIDN'T DEPLOY. THEY SAID THEY WOULD NOT COVER THE COST AND WERE VAGUE ABOUT WHAT THE NEXT STEPS WERE AND HOW LONG THE PROCESS WOULD TAKE. WHEN I TRIED TO INQUIRE FURTHER, THEY SAID THEY WANTED TO KNOW WHAT MY INTENTIONS WERE. I MENTIONED WERE ARE NOT TRYING TO SHAKEDOWN AND SUE FORD, WE SIMPLY WANT ANSWERS.THE INSURANCE COMPANY, STATE FARM, TOTALED THE FOCUS AND THEY ARE WORKING WITH ME TO GIVE FORD THE VEHICLE, BUT FORD IS NOT COOPERATING. I HAVEN'T BEEN IN CONTACT WITH SOMEONE SINCE THE ORIGINAL FOLLOW-UP AND WE HAVE QUESTIONS THAT NEED TO BE ANSWERED IN ORDER FOR STATE FARM TO GIVE FORD POSSESSION OF THE VEHICLE. FORD HAS STOPPED COOPERATED AND THEY HAVE BEEN IMPOSSIBLE. THIS IS A SAFETY ISSUE THAT WE ARE TRYING TO ADDRESS AND FORD IS DRAGGING THIS PROCESS OUT AS LONG AS THEY CAN. *TR
Mileage: 10,500
THIS VEHICLE HAS BEEN DEEMED A "LEMON" PURSUANT TO COLORADO BBB AUTO COMPLAINT. THE CLUTCH HAS BEEN REPLACED TWICE BUT THE VEHICLE CONTINUES TO SHUDDER, LAG, OR INTERMITTENTLY LURCH FORWARD. IT IS A HAZARD TO DRIVE. *TR
Mileage: 2,700
ANYTIME WHILE DRIVING THIS VEHICLE YOU WILL EXPERIENCE GRINDING,SHUTTERING AND HESITATION USUALLY AT LOWER TRAFFIC SPEEDS , WHICH IS SOMETIMES UNSAFE WHILE MERGING INTO TRAFFIC BECAUSE OF THE HESITATION. *TR
Mileage: 9,500
MY FORD FOCUS SHUDDERS WHEN ACCELERATING AND LURCH FORWARD WITHOUT WARNING WHEN I'M SLOWING DOWN OR ACCELERATING. I HAVE HAD IT REPAIRED ONCE AND NEED TO GO BACK AGAIN. HOW MANY TIMES DO I HAVE TO GO WITHOUT A CAR BECAUSE THE DEALERSHIP ONCE AGAIN HAS MY CAR IN FOR REPAIRS DUE TO A MANUFACTURER TRANSMISSION DEFECT. ALSO, WHAT PREMATURE INTERNAL WEAR IS THIS ALL CAUSING? WILL I NEED TO REPLACE PARTS BEFORE THEY WOULD NORMALLY NEED REPLACING OR FIXING?! I'M WORRIED THE CAR WILL BREAKDOWN OR THERE WILL BE A CRASH WHERE SOMEONE GETS SERIOUSLY HURT. IT HAS BEEN BROUGHT TO MY ATTENTION THAT FORD KNEW ABOUT THE DEFECT AND CONCEALED THE INFORMATION AND THERE ARE NUMEROUS LAW SUITS OUT THERE FOR THIS PARTICULAR ISSUE. I REALLY DON'T FEEL SAFE DRIVING THE CAR ANYMORE. I CAN'T REMEMBER THE SPECIFIC DATE OF THE FIRST INCIDENT BUT I CAN FIND OUT FROM THE DEALERSHIP IF NECESSARY. *TR
Mileage: 38,000
I HAVE NOTICED THAT MY CAR SHIFTS AWKWARDLY AND MAKES A GRINDING NOISE WHEN SHIFTING INTO SECOND AND SOMETIMES THIRD GEAR. SOMETIMES THE CAR WILL BOG DOWN AND THEN GET A SURGE OF POWER AND LEVEL OFF. SOMETIMES I WILL START GOING AND BETWEEN FIRST AND SECOND GEAR IT WILL BOG AND CAUSE ME TO JERK FORWARD. SOME DAYS IT WON'T DO IT BUT MOST OF THE TIME IT DOES. *TR
Mileage: 3,000
MY VEHICLE SHUDDERS BETWEEN FIRST AND SECOND GEARS WHEN ACCELERATING FROM STOPPED OR LOW SPEEDS. IT JOLTS RANDOMLY WHEN DRIVING IN LOWER SPEEDS. THERE ARE SOUNDS OF GRINDING AND RATTLING WHEN COMING OUT OF TURNS/ACCELERATING OUT OF A TURN. *TR
Mileage: 10,000
WHEN VEHICLE IS STOPPED AND AT IDLE SUCH AS AT A RED LIGHT, THE ENGINE SHAKES AND WHEN THE ACCELERATOR PEDAL IS DEPRESSED THE CAR HESITATES AND DOES NOT WANT TO MOVE AND FEELS LIKE THE VEHICLE WILL STALL. ONCE SPEED IS UP TO ABOUT 10-15MPH ACCELERATION IS FINE WITH NO VIBRATION OR SHAKES. THIS ISSUE CAN BE VERY SERIOUS WHEN TRYING TO PULL OUT INTO TRAFFIC. TOOK TO THE DEALERSHIP AND WAS TOLD NOTHING WAS WRONG. SOMETHING IS WRONG AND IS UNSAFE. *TR
Mileage: 15,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. ADDITIONALLY, THE CHECK ENGINE, THE BATTERY, AND THE OIL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 47,000.
Mileage: 47,000
CAR WENT FROM 60 MPH TO 40MPH TO 20MPH TO ZERO AND STALLED AND DIED IN LESS THAN TEN SECONDS WHILE DRIVING ON THE INTERSTATE NORTH OF ATLANTA,GA ON NOV 23, 2014. CAR CAME TO COMPLETE HALT WHEN I TRIED TO PUSH THE GAS PEDAL AND ACCELERATE. I ALMOST DIED. CAR HAS BEEN IN THE REPAIR SHOP AT FORD DEALERSHIP FOR OVER 23 DAYS NOW. *TR
Mileage: 23,900
I WAS DRIVING HOME FROM WORK, IT WAS RAINING, AS I PULLED OFF THE LIGHT, THE CAR BEGAN SPUTTERING AND WOULD NOT GO OVER 10 MPH. I MERGED TO THE SHOULDER AND THE DASHBOARD LIT UP WITH CRITICAL ENGINE FAULT, AND A FEW OTHERS, THE CAR STALLED AND I SAT THERE FOR ABOUT 30 MINS. I MANAGED TO GET HOME THAT DAY AND AFTER SITTING FOR 24 HOURS, IT RAN FINE AGAIN.THIS MORNING (DEC.9TH2014) RAINING AGAIN, I PULLED INTO MY PARKING LOT AND THE CAR BEGAN SPUTTERING AND WHEN I PLACED IT IN PARK, ANOTHER CRITICAL ENGINE FAULT APPEARED, I HAVE READ ABOUT 100 OTHER CASES DESCRIBING THE SAME SITUATION. *TR
Mileage: 60,000
GRINDING/RATTLING NOISE AND HEAVY SHUDDERING/SHAKING/LURCHING OCCURS AT LOW SPEEDS. NOT NORMAL SOUNDS. I DROVE MANUAL VEHICLES FOR OVER 15 YEARS AND NEVER EXPERIENCED THIS OCCURRENCE, WITH THE EXCEPTION OF FIRST LEARNING HOW TO DRIVE A MANUAL. IT IS CURRENTLY IN THE SHOP FOR A RECALL (THAT THIS SITE DOESN'T NOTE, FOR SOME REASON, BUT FORD DOES FIND). I HAVE NEVER ONCE (2 MONTHS TIME) GOTTEN OVER 31 MPG EITHER. THIS WAS PURCHASED AS A COMMUTER VEHICLE, AND FOR IT TO RARELY GET 30 MPG IS SAD, CONSIDERING MY DRIVING AN 8 YEAR OLD, 175K MILE COROLLA MEANT GETTING UPWARDS OF 34 MPG CONSISTENTLY. HAVE MADE 2 PAYMENTS ON THE CAR AND WISHING I HAD NEVER BOUGHT IT. *TR
Mileage: 22,900
A FEW DAYS AFTER I PURCHASED THIS VEHICLE, I WENT BACK TO THE DEALER AND TOLD THEM IT WAS STUTTERING ON TAKE OFF. I WAS TOLD "THIS IS NORMAL, THE CAR WAS GETTING USE TO A DIFFERENT DRIVER, TO SAVE ON GAS, AND THAT IT SHOULD GET BETTER THE LONGER I DROVE IT". IT DID NOT GOT BETTER, BUT WORSE. BROUGHT IT IN AND THEY SAID THAT IT NEEDED AN UPDATE, SO THEY HOOKED UP TO COMPUTER AND UPDATED IT. STILL DID NOT FIX THE PROBLEM. NEXT TIME I TOOK IT IN THEY TOLD ME IT WAS THE DUEL TRANSMISSION, AND IT WAS NORMAL FOR IT TO SHUTTER. IT IS NOW IN THE SHOP HAVING CLUTCHES REPLACED AND SEALS REPLACED. THE SERVICE MANAGER TOLD ME THAT EVEN AFTER THIS WAS DONE IT WOULD STILL HAVE A SHUTTER, JUST NOT SO BAD. I TRIED TO TRADE THE VEHICLE IN, BUT I'M GOING TO LOSE AROUND $5000, IN ONE MONTHS TIME. THUS VEHICLE SHOULD NEVER HAVE BEEN SOLD TO ME, I FEEL THAT I WAS LIED TO AND DECEIVED. THE SERVICE MANGER AT FORD TOLD ME THAT THIS IS A WELL KNOWN PROBLEM THIS CAR, BUT THE ASSISTANT SALES MANAGER IS TELLING ME THAT IT IS NOT A "QUALITY" ISSUE. WHO WOULD BUY A PRACTICALLY NEW CAR TO ONLY BE IN THE SHOP THREE TIMES IN 2 MONTHS AND STILL NOT HAVE A SAVE OR SMOOTH RIDE? NO ONE WOULD!!!! *TR
Mileage: 35,900
VEHICLE TRANSMISSION HAS BEEN MAKING A GRINDING NOISE EVER SINCE WE BOUGHT THE CAR. THE GRINDING NOISE OCCURS AT LOW SPEEDS AS ONE ACCELERATES FROM ZERO MPH. I HAVE TAKEN THE CAR TO THE DEALER ONLY TO BE TOLD IT IS NORMAL. THE NOISE DOESN'T SOUND NORMAL AND THIS ISSUE HAS BEEN DOCUMENTED BY MANY OTHER FORD FOCUS OWNERS. THE NOISE APPEARS TO ONLY GET WORSE WITH TIME. THIS NOISE CANT BE "NORMAL." PLEASE ADVISE WHAT IS BEING DONE ABOUT THIS ANOMALY. *TR
Mileage: 21,557
SIMILAR TO MANY POSTS: CONSISTENT SHUDDERING WHEN ACCELERATING FROM A STOP; ESPECIALLY IF THERE IS ANY KIND OF INCLINE. THIS IS A DAILY OCCURRENCE. *TR
Mileage: 100
I HAVE RECEIVED A RECALL (CUSTOMER SATISFACTION PROGRAM 14M01), YET WHEN I CALL MY DEALERSHIP'S (BLUE BONNET FORD IN NEW BRAUNFELS, TEXAS) SERVICE DEPARTMENT, THEY SAY, OH A CUSTOMER SAT--WELL, YOU HAVE TO TALK TO THIS LINE AND THEY TRANSFER ME TO AN UNATTENDED NUMBER WHERE I LEAVE A MESSAGE AND NEVER RECEIVE A CALLBACK. IF THIS COMPANY DOESN'T HONOR THEIR RECALLS, THEY SHOULD BE FINED BIG TIME! MEANWHILE I AM STUCK WITH A DEFECTIVE CAR THAT NO ONE WILL FIX. *TR
Mileage: 25,000
THERE IS AN OBVIOUS TRANSMISSION PROBLEM WITH THE VEHICLE. WHEN GOING FROM 1ST TO 2ND GEAR FROM A STOP IT SHUDDERS AND NEARLY STALLS. THIS IS A CONSTANT EVERY DAY ISSUE. I BOUGHT THE CAR NEW, I HAVE BROUGHT IT TO THE DEALERSHIP TWICE AND WAS TOLD THAT BECAUSE THERE IS NO OFFICIAL RECALL FORD IS NOT ALLOWING THE DEALERSHIPS TO FIX THE PROBLEM EVEN THOUGHT THERE ARE AWARE OF THE PROBLEM ACROSS THE BOARD WITH THE 2013 MODEL OF THE FOCUS AND THE FIESTA. I WAS BASICALLY TOLD THAT WITH AN OFFICIAL RECALL THE CAR WOULD HAVE TO STALL OUT ON THE ROAD OR BE THE CAUSE OF AN ACCIDENT IN ORDER FOR THE ISSUE TO BE FIXED. *TR
Mileage: 20,000
WHEN I FIRST GOT THE CAR IN SEPTEMBER 2013, THE CAR WOULD JERK AND SHAKE WHEN PULLING OFF FROM A STOP AND WAS ALSO VERY LOUD. I TOOK IT TO BE SERVICED AND THEY TOLD ME THAT WAS NORMAL. I TOOK IT BACK A FEW MONTHS LATER BECAUSE I DIDN'T BELIEVE THAT WAS NORMAL. THEY FIXED IT. BUT NOW IT'S STARTING TO SHAKE AGAIN. IN JUNE 2014 THE ENGINE LIGHT STARTED COMING O FOR A FEW DAYS. I TOOK IT TO FORD AND THEY CLAIM THEY FIXED THE PROBLEM. THE LIGHT CAME BACK ON IN JULY, THEY CLAIMED THERE WAS NOTHING WRONG WITH IT. THE LIGHT WAS BACK ON IN SEPTEMBER, THEY CLAIMED YET AGAIN, NOTHING WAS WRONG WITH IT. I TOOK IT TOOK A SMALL TRANSMISSION SHOP, THEY READ MY CODES AND IMMEDIATELY FOUND A PROBLEM, CLAIMING IT WAS A TRANSMISSION ISSUE. A FEW DAYS LATER, THE LIGHT WAS BACK ON. EACH TIME THE ENGINE LIGHT COMES ON, IT WOULD STALL AND IMMEDIATELY SLOW DOWN RIGHT IN THE MIDDLE OF TRAFFIC. EACH TIME FORD CLAIMED NOTHING WAS WRONG WITH THE VEHICLE, THE ENGINE LIGHT WOULD BE ON FOR TWO DAYS. EACH TIME I TOOK MY VEHICLE TO FORD, THEY WOULD KEEP IT 2-5 DAYS... I COULDN'T GET A RENTAL CAR HALF OF THE TIME BECAUSE THEY WOULDN'T ACTUALLY DO THEIR JOB UNTIL THE LAST DAY AND THEN TELL ME THAT NOTHING'S WRONG WITH MY CAR. WE ALL KNOW, YOUR WARRANTY COMPANY NEEDS TO KNOW THE PROBLEM BEFORE AUTHORIZING A RENTAL VEHICLE. THIS LAST TIME IN OCTOBER, THEY CLAIM TO HAVE FIXED IT. THEY CLAIM THAT A SENSOR HAD TO BE REPLACED. I WILL NEVER BUY ANOTHER FORD VEHICLE. I CANNOT WAIT TO GET RID OF THIS CAR! MY CAR IS STILL SHAKY. IT MAKES A KIND OF LOUD NOISE NOW AS WELL. *TR
Mileage: 61,000
VEHICLE BUCKED OR SHUDDERED WHEN STARTING FROM A COMPLETE STOP OR IF COASTING AND THEN GAS APPLIED. ISSUE WAS SAID TO BE FIXED AT THIS TIME 4/30/14, WHICH IT DID RUN BETTER UNTIL IT HAPPENED AGAIN ON 9/6/14 WHEN I POINTED OUT THE SAME ISSUE. IT WAS DETERMINED THAT THERE WAS A LEAK COMING FROM THE BELL HOUSING AND IT WAS DRIPPING ON THE CLUTCH CAUSING THE SHUDDERING. ON 9/16/14 IT WAS TAKEN TO THE GARAGE FOR REPAIR. I AM STILL EXPERIENCING SOME SHUDDERING, ESPECIALLY IN REVERSE WHEN GOING SLOW BUT ALSO AT TIMES GOING FORWARD. NOT SATISFIED THAT IT IS COMPLETELY FIXED, BUT FORD HAS EXTENDED THE WARRANTY TO 7 YEARS/ 100,000 MILES. I WILL BE CONTACTING THE GARAGE IN THE NEAR FUTURE FOR THEM TO LOOK AT IT AGAIN. *TR
Mileage: 10,750
THE VEHICLE HESITATES AND VIBRATES; A NOISE IN THE TRANSMISSION; AND THE TRANSMISSION NOT SHIFTING PROPERLY. IT DOES NOT ACCELERATE AND ALMOST HAS CAUSED MULTIPLE ACCIDENTS. *TR
Mileage: 170,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING SLOW SPEEDS, THE VEHICLE SPUTTERED AND JERKED. THE CONTACT EXPERIENCED A SUDDEN INCREASE IN THE ENGINE RPMS WHILE TRYING TO PASS ANOTHER VEHICLE FOLLOWED BY THE VEHICLE STALLING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Mileage: 33,000
LIKE MOST OF THE COMPLAINTS ON THIS VEHICLE MY FOCUS HESITATES AND STUTTERS. THERE WAS ALSO A FLUTTERING NOISE IN THE FRONT END WHILE THE CAR WAS OFF THAT HAPPENED RIGHT AWAY AFTER PURCHASING. I TOOK BACK TO THE DEALERSHIP A WEEK LATER AND WAS TOLD THAT THE NOISE WAS NORMAL AND THAT THE STUTTERING WAS DUE TO THE SMALLER ENGINE. FINALLY TOOK THE CAR BACK IN BECAUSE IT WAS GETTING WORSE, AND THIS TIME THE THROTTLE BODY WAS REPROGRAMMED (WHICH I WAS ORIGINALLY TOLD WAS COMPLETELY REPLACED, BUT WASN'T THE CASE) COME TO FIND OUT THIS A COMMON ISSUE IN FORD VEHICLES BUT NO RECALL ISSUED, JUST PART OF THE NHTSA CUSTOMER SATISFACTION PROGRAM. MANY OF THE MODELS IN THIS PROGRAM WERE ISSUED A EXTENDED WARRANTY, BUT NOT THE FOCUS. I WAS INFORMED BY THE DEALERSHIP I WILL BE FINANCIALLY RESPONSIBLE FOR A NEW THROTTLE BODY IF IT STARTS AGAIN ONCE MY WARRANTY IS UP. NOT SURE WHY THIS IS OKAY TO CONTINUE WITH NEW FORD MODELS WHEN IT WAS FIRST ADDRESSED IN 2012, AND WHY I'M RESPONSIBLE TO PAY TO FIX A PROBLEM THAT IS THE MAKERS ERROR OF WHICH THEY HAVE BEEN MADE AWARE OF. *TR
JUST LIKE 100S OF OTHERS, CAR STUTTERS AND HESITATES. TOOK TO FORD DEALER IN MACON, GA. AND PROBLEM CONTINUES AND WE ALL WONDER WHY THERE IS NO RECALL. DOES NO ONE CARE ABOUT SAFETY AND DOING WHAT IS RIGHT???????????????????? *TR
Mileage: 16,309
I'VE REPORTED THIS ISSUE SEVERAL TIMES. IT IS GOING TO CAUSE AN ACCIDENT!! WHEN STOPPED AT A STOP LIGHT, OR STOP SIGN, THE CAR WANTS TO KEEP MOVING, EVEN THOUGH HEAVY BRAKE PRESSURE IS BEING APPLIED. WHEN I AM AT A STOP LIGHT AND THE LIGHT TURNS GREEN TO MOVE FORWARD, THE CAR HESITATES TO MOVE, CAUSING THE VEHICLES BEHIND ME TO BLOW THEIR HORN! THERE IS NOTHING I CAN DO!! THIS CAR IS GOING TO CAUSE MYSELF OR OTHER OWNERS AN ACCIDENT WITH NO DOUBT IN MY MIND! THE HESITATION TO TAKE OFF WHEN I'M WANTING TO GET OUT OF THE WAY OF ONCOMING TRAFFIC, SCARES ME TO DEATH!!! SOMETHING NEEDS TO BE DONE BEFORE AN INNOCENT LIFE OR LIVES ARE LOST!!! *TR
Mileage: 7,500
CPSC: I1490081A. 2013 FORD FOCUS. CONSUMER STATED THE CAR STALLS, STUTTERS AND ALSO LURCHES BETWEEN SHIFTS. *LN
THE CAR IS EXPERIENCING TRANSMISSION PROBLEMS. IT SHUDDERS AND BOGS DOWN AS I AM ACCELERATING, AND OFTEN LURCHES FORWARD UNEXPECTEDLY. THE CAR MAKES A LOUD GRINDING NOISE WHEN SHIFTING THROUGH GEARS. THE PROBLEMS BEGAN IN LOW GEARS, BUT I AM NOW EXPERIENCING PROBLEMS AT ALL SPEEDS, INCLUDING LURCHING FORWARD. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP TWICE, ONLY FOR THEM TO TELL ME THIS IS A NORMAL OCCURRENCE. I AM AFRAID THE TRANSMISSION ISSUES WILL CAUSE AN ACCIDENT. I AM ALSO CONCERNED THAT THE GRINDING OF THE GEARS WILL CAUSE DAMAGE TO OTHER COMPONENTS OF MY VEHICLE. *TR
Mileage: 20,153
SHIFTING INTO NEUTRAL (WHILE DECELERATING/BRAKING) WILL INTERMITTENTLY CAUSE ENGINE RPMS TO RAPIDLY DROP, RESULTING IN ENGINE FAILURE/STALL. ATTEMPTS TO RESTART THE ENGINE ARE TYPICALLY SUCCESSFUL, ALTHOUGH OCCASIONALLY REQUIRING MULTIPLE ATTEMPTS, DUE TO ENGINE RE-STALLING. KEY FACTORS SEEM TO BE ENGINE OIL TEMPERATURE, AND BRAKING/DECELERATING. *TR
Mileage: 2,000
I BOUGHT MY 2013 FOCUS SE PRE OWNED WITH 19500 MILES IN MARCH OF 2014. WITHIN A MONTH THE CAR WAS SHAKING HORRIBLY AT STOP AND AT SPEEDS BETWEEN 0-30MPH, WHILE GRINDING-LIKE NOISE CAME FROM THE TRANSMISSION. I AM IN FEAR OF MY WIFE AND MY SAFETY, I ALMOST GOT REAR ENDED BY A BIG 1 TON DIESEL TRUCK BECAUSE MY CAR WOULD NOT ACCELERATE FROM STOP. I TOOK IT THE DEALER AND THE CAR WAS "REPAIRED" BY THE FORD DEALERSHIP WHERE I BOUGHT IT FROM. AFTER TAKING IT HOME 2 WEEKS LATER I BROUGHT THE CAR BACK BECAUSE THE SAME PROBLEMS WERE OCCURRING. FORD SERVICE ASSURED ME THERE WAS ABSOLUTELY NOTHING WRONG WITH MY CAR. ME BEING A CHEMICAL PLANT WORKER WORKING OVERNIGHTS MADE IT DIFFICULT TO BRING THE CAR IN FOR A THIRD TIME DURING THEIR BUSINESS HOURS. FIRST CHANCE I GOT I BROUGHT THE CAR BACK TO THE DEALERSHIP A MONTH LATER TO GET IT FIXED AGAIN. I TALKED TO THE DEALER MANAGER AND HE GUARANTEED ME HE WOULD HELP ME WITH THIS ISSUE, HE TOOK ME TO THE FORD SERVICE MANAGER JUST FOR HIM TO TELL ME "ITS NORMAL" FOR THAT CAR TO DO THAT. THEY SAID ALL THEY COULD DO IS SOME COMPUTER RESET TO THE CAR AND GAVE IT BACK TO ME. THE SERVICE MANAGER TOLD ME THE CAR WILL START SHAKING AGAIN EVENTUALLY AND THERE'S NOTHING THEY CAN DO TO FIX THAT PROBLEM BECAUSE THAT'S THE WAY THE TRANSMISSION WAS DESIGNED. I AM IN THE PROCESS OF FILING A LEMON LAW COMPLAINT AGAINST FORD. WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. *TR
Mileage: 19,500
I PURCHASED MY 2013 FOCUS TITANIUM, AUTO TRANSMISSION, IN SEPTEMBER 2013. AFTER A FEW DAYS, I NOTICED HESITATION/SHUDDERING, JERKING, AND GRINDING WHEN ACCELERATING FROM A STAND-STILL/"OFF THE LINE" AS WELL AS WHEN THE CAR WAS DOWNSHIFTING FROM HIGHER GEARS. I CALLED MY DEALER, NAZARETH FORD IN NAZARETH, PA, TO REPORT THE ISSUE. I WAS TOLD BY THE DEALER THAT THIS WAS "NORMAL" FOR THE TRANSMISSION, WHICH IS A "MANUAL AUTOMATIC" TRANSMISSION. I WAS SKEPTICAL, BUT I WAS ADVISED TO DRIVE 500 MILES AND SEE IF THE PROBLEM CORRECTED ITSELF. I WAS DISCOURAGED TO MAKE AN APPOINTMENT, SINCE THIS WAS SUPPOSED TO BE "NORMAL" AND I HAD NOT REACHED 500 MILES YET TO SEE IF IT WOULD IMPROVE. IT NEVER DID AND HAS ONLY GOTTEN WORSE. LAST WEEK AFTER ALMOST A YEAR AND 17,500 MILES WITH NO IMPROVEMENT, I WAS FED UP. I CALLED THE DEALER TO MAKE AN AN APPOINTMENT. THE DEALER KEPT THE CAR TWO DAYS AND REPORTED THAT THEY REPROGRAMMED THE TRANSMISSION. I PICKED THE CAR UP LAST SATURDAY AND AFTER 15 MINUTES OR LESS, THE ISSUES RETURNED. I CONTACTED THE DEALER AGAIN AND THE PERSON DID NOT RETURN MY PHONE CALL. I VISITED IN PERSON AND WAS ADVISED AGAIN THAT I SHOULD DRIVE ANOTHER 500 MILES SO THE REPROGRAM COULD TAKE EFFECT. THE DEALER COMMENTED THAT A NUMBER OF CUSTOMERS HAVE COME BACK FOR PREMATURE TRANSMISSION REPLACEMENTS, WHICH DID NOT LEAVE ME WITH A GREAT FEELING. THIS ISSUE HAS PROVED TO BE POTENTIALLY LIFE-THREATENING ON A NUMBER OF OCCASIONS, SUCH AS COMING TO A STOP AT THE END OF AN INTERSECTION, RED LIGHT, OR HIGHWAY RAMP BEFORE ACCELERATING BACK UP TO SPEED AND CLIMBING ANY SORT OF HILL. JERKING AND GRINDING PREVENTS THE CAR FROM ACCELERATING SMOOTHLY. WHILE I AM OTHERWISE HAPPY WITH THE FEATURES OF THE CAR, THIS IS A DEAL-BREAKER. WITH THE NUMBER OF MILES THAT I DRIVE, I AM SCARED THAT THIS IMPROPER FUNCTIONING WILL CAUSE A COLLISION IF LEFT UNRESOLVED. *JS
Mileage: 200
WHEN TURNING A CORNER AND ATTEMPTING TO ACCELERATE THE CARE SHUDDERED AND MADE LOUD NOISES. IT PROGRESSED TO SHUDDERING EVERY TIME I ACCELERATED...CLIMBING SMALL GRADE, CHANGING SPEED ZONES ETC. THIS IS AN AUTOMATIC CAR. I HAD IT INTO SHOP WHERE THEY CLEANED CLUTCHES AND THE PROBLEM PERSISTED AND NOW THERE WAS SHUDDERING WHEN I ATTEMPTED TO BACK DOWN A SMALL DRIVE WAY INCLINE. THE CAR CONTINUES TO SHUDDER AND MAKE NOISE. THE SERVICE DEPARTMENT TELLS ME THE CAR NEEDS TO LEARN MY DRIVING STYLE....BS. THIS IS EMBARRASSING AND FRUSTRATING NOT TO MENTION THAT I FEEL VERY UNSAFE DRIVING A CAR WITH TRANSMISSION PROBLEMS. I WAS TOLD TO DRIVE IT MORE, BUT I REFUSE TO DRIVE A BRAND NEW CAR WITH THESE ISSUES. *JS
Mileage: 3,000
I WAS STOPPED IN LINE AT A LIGHT. WHEN THE LIGHT CHANGED I PUSHED ON THE GAS AND THE CAR WOULD NOT MOVE- IT SOUNDED LIKE THE ENGINE WAS STUCK IN NEUTRAL. I SHUT THE CAR OFF AND RESTARTED IT AND THAT'S WHEN THE CHECK ENGINE LIGHT CAME ON. I WAS ALMOST REAR-ENDED SEVERAL TIMES AS THE CAR WOULD NOT MOVE. I HAD IT TOWED TO THE DEALER ONLY TO BE TOLD THAT THEY DIDN'T KNOW WHAT WAS WRONG-AFTER TWO DAYS I WAS TOLD IT WAS DUE TO AN UPDATE THAT NEEDED TO BE DONE TO THE ENGINE SOFTWARE AND THAT IT WAS NOT COVERED UNDER EITHER THE BASIC WARRANTY OR THE EXTENDED WARRANTY AND I WOULD HAVE TO PAY FOR THE REPAIR. I HAD THE SAME VEHICLE TO THE DEALER FOR A SOUND IN THE ENGINE ON 6/30 AND THEY COULDN'T FIND ANYTHING! I HAVE A FRIEND WHO HAD THE SAME ISSUE WHEN HIS CAR WAS A MONTH OLD AND THEY COVERED THE COST OF HIS REPAIR. *TR
Mileage: 50,301
AS I WAS DRIVING THE CAR, AT LOW RPM'S THE CAR WOULD STUTTER AND STALL. IT IS MORE PRONOUNCED WITH THE AIR CONDITIONING ON. TOOK IT TO THE DEALER AND COULD FIND NOTHING WRONG WITH IT, I WAS TOLD THIS IS COMMON. ON MY WAY HOME FROM THE DEALER THE CAR STALLED LEAVING A GREEN TRAFFIC LIGHT AND I WAS ALMOST HIT IN THE REAR END. THE CAR FINALLY LITE A CHECK ENGINE LIGHT 3 WEEKS LATER. DEALER CHANGED AN O2 SENSOR AND 4 DAYS LATER IN JULY CAR WENT INTO "LIMP MODE" IN FIRST GEAR AS I WAS LEAVING A RESTAURANT. THE CAR HESITATED AND STALLED IN TRAFFIC, I WAS ALMOST HIT IN THE REAR OF THE CAR AGAIN. THE DEALER CLAIMS THAT THE AN ACTUATOR CONTROLLING THE RADIATOR VENTS IS BAD, BUT THIS SHOULD NO HAVE CAUSED THE CAR TO GO INTO LIMP MODE. FORD HAS A TSB FOR A WIRING HARNESS PROBLEM, THE NUMBER IS TSB 13-9-7 THAT EXPLAINS THE ISSUES OF STUTTERING AND STALLING, BUT UNLESS 2 CODES ARE READ ON THE COMPUTER THEY REFUSE TO FIX IT. THE PROBLEM IS WELL DOCUMENTED ON FORDFOCUSST.ORG WEBSITE. HUNDREDS, IF NOT THOUSANDS OF CARS HAVE THE SAME ISSUE. I BELIEVE THAT ONE DAY SOMEONE, IF NOT MANY PEOPLE, WILL BE SERIOUSLY HURT DUE TO THIS ISSUE. *TR
Mileage: 9,850
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED SEVERAL TIMES AND THE ENGINE LIGHT REMAINED ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE SHIFTED OUT OF PARKED INDEPENDENTLY. THE DEALER ADVISED IT WAS NORMAL FOR THE VEHICLE TO ROLL OUT OF PARK ON ITS OWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 36,000.
Mileage: 36,000
AS I WAS WAITING A TRAFFIC LIGHT MY ENGINE REVS DROPPED SO LOW THE ENGINE QUIETLY DIED. WHEN I WENT TO ACCELERATE FROM THE LIGHT I REALIZED THE CAR HAD STALLED AND HAD TO RESTART THE CAR. IT ONLY HAPPENED ONCE MORE IN THE NEXT MONTH AND A HALF, THEN HAPPENED THREE TIMES YESTERDAY. THE LAST TIME THE CAR STALLED I WAS GETTING READY TO MAKE A LEFT TURN THROUGH A TRAFFIC LIGHT DURING THE RUSH HOUR COMMUTE HOME. THE CAR DID START UP AGAIN, BUT IT STRUGGLED TO TURN BACK ON AND SOME DASH LIGHTS FLASHED UP ME (I BELIEVE THE CEL FLASHED ON.) I WAS STUCK IN THE MIDDLE OF AN INTERSECTION DURING RUSH HOUR FOR APPROXIMATELY 5 SECONDS WITH A DEAD CAR. *TR
Mileage: 9,000
ENGINE STARTED IDLING ROUGH WHILE DOWN SHIFTING, ONCE THE VEHICLE CAME TO A STOP THE VEHICLE SHUTTERED (RPMS) AND THEN STALLED. THIS HAS HAPPENED QUITE A FEW TIMES, BUT IS INTERMITTENT. ENGINE STARTED IDLING ROUGH WHILE TRAVELING THROUGH A CORNER AND DOWN SHIFTING FROM 3RD TO 2ND, AT THAT TIME THE CLUTCH WAS PUSHED IN AND THE CAR STALLED. I LOST POWER STEERING AND SLIGHTLY TRAVELED INTO THE ON COMING LANE OF TRAFFIC AT 25 MPH. THE STALLING WHILE DOWN SHIFTING HAS HAPPENED QUITE A FEW TIMES, BUT IS INTERMITTENT. ENGINE IDLES ROUGH WHILE AT STOPS OR DOWN SHIFTING, BUT DOES NOT STALL. THIS HAPPENS ALMOST ALL THE TIME, DOES NOT ALWAYS STALL, BUT IS ALSO INTERMITTENT. HILL ASSIST SEEMS TO BE INTERMITTENT AS TO WHEN IT WANTS TO WORK OR NOT WORK. AFTER PERFORMING A TSB ON MY CAR THE CLUTCH STUCK TO THE FLOOR. AFTER I PUMPED THE CLUTCH A FEW TIMES IT STARTED ACTING NORMAL. *TR
Mileage: 7,100
FORD FOCUS ST (MANUAL TRANSMISSION) STALLS REPEATEDLY WHEN COASTING TO A STOP. ONCE STALLED WHILE DRIVING AT 40 MPH WHICH IS POTENTIALLY DANGEROUS. SOMETIMES THE IDLE DROPS VERY LOW (500 RPM) BUT DOESN'T STALL. NO CHECK ENGINE LIGHT (CEL). DEALER SAID WITHOUT CEL THERE IS NO INDICATION OF A PROBLEM. FROM ONLINE RESEARCH THIS APPEARS TO BE A WIDESPREAD PROBLEM WITH 2013 FOCUS ST. *JS
Mileage: 10,293
I PURCHASED MY VEHICLE IN SEPT 2013 BRAND NEW WITH 23 MILES ON IT. I HAVE NO MEDICATION DONE TO MY CAR, AND FOR THE PAST FEW MONTHS I'VE NOTICED A SMALL MISS EVERY ONCE AND A WHILE. THIS PROBLEM STARTED GETTING WORSE AT TIMES MY CAR WOULD ACCELERATE WITHOUT ME PUSHING THE THROTTLE. ON 21 JUNE 2014 THE PROBLEM GOT MUCH WORSE AND STARTED TO STALL WHEN I AM IN NEUTRAL, AND THE THROTTLE IS ALL OVER THE PLACE. THE CAR IS CURRENTLY AT THE FORD DEALERSHIP, THIS PROBLEM IS ALL OVER THE INTERNET, WITH QUITE OF FEW 2013 FORD FOCUSES EFFECTED THIS IS A PROBLEM THAT NEED TO BE RAISED. IT IS A MAJOR SAFETY CONCERN THAT IF LEFT UNTREATED COULD RESULT IN SOMEONE LOSING THEIR LIFE. *TR
Mileage: 13,258
2013 FORD FOCUS ST HAS STALLED ON THE HIGHWAY GOING 65+ MPH MULTIPLE TIMES, IN ADDITION TO ON -RAMPS AND WHILE COMING TO A STOP, RESULTING IN LOSS OF POWER BRAKES AND POWER STEERING. MULTIPLE TIMES HAS STALLED WITHOUT GIVING A CHECK ENGINE LIGHT, MEANING THE DEALER WOULDN'T LOOK AT IT DESPITE BEING UNDER WARRANTY. ENGINE'S IDLING SPEED IS WILDLY ERRATIC BEFORE AND AFTER STALLING EVENTS. HAVE BEEN INCREDIBLY LUCKY SO FAR BECAUSE THIS IS EXTREMELY DANGEROUS AND A HUGE SAFETY RISK. TERRIFIED OF LOSING POWER AGAIN WHILE TURNING LEFT AHEAD OF ONCOMING TRAFFIC OR WHILE MERGING ONTO THE FREEWAY. FORD HAS ISSUED TSB 13-9-7 FOR THOSE LUCKY ENOUGH TO HAVE THE ECU STORE A CODE, NOTICE THE ISSUE AND GET IT TO A DEALER WHILE STILL UNDER WARRANTY, BUT THIS ABSOLUTELY NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT OR KILLED. *TR
Mileage: 9,974
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHCNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE CONTACT COULD DRIVE THE VEHICLE AS LONG AS THE CHECK ENGINE SENSOR LIGHT WAS NOT FLASHING. ALSO, THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 50 MPH, THE VEHICLE STALLED. THE DEALER WAS CONTACTED AND THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAIURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,787.
Mileage: 23,787
CAR IS LAGGING AND BOGGING CONSISTENTLY; TURN ACCELERATION IN UNPREDICTABLE, FREQUENT TRANSMISSION SHUDDERING OCCURRING, UN-SMOOTH SHIFTING, I DO NOT FEEL SAFE. LOW GAS MILEAGE 20-24. *TR
Mileage: 8,000
1. THE SPUTTERING, HESITATION WHEN PRESSING DOWN ON THE ACCELERATOR 2. AFTER STOPPING THE CAR, THE EXTRA "JOLT" SEEMS AS IF IT COULD BE A SAFETY CONCERN/ISSUE 3.YEAR LATER ALL THIS GOT WORSE AND I HAD THE CAR TOWED IN TO THE DEALERSHIP 2 TIMES FOR A TOTAL OF 38 DAYS OF "FIXING" THE PROBLEMS OF THE TRANSMISSION. 4.I'VE HAD MY CAR BACK NOW FOR 3 DAYS, THE HESITATION IS STILL THERE, NO SPUTTERING NOTICED AS OF NOW. *TR
THE VEHICLE STALLS AND SHUDDERS WHEN SHIFTING THROUGH LOWER GEARS. TO AVOID THE ISSUE YOU HAVE TO ACCELERATE AT A FAIRLY HIGH RATE FROM A STOP SIGN. VERY DANGEROUS WHEN TURNING CORNERS. HAVE TAKEN INTO THE DEALER ONCE SCHEDULED FOR SECOND TRIP THIS WEEK. THEY SAY IT IS WITH IN THEIR TOLERANCE BOUNDARIES. *TR
Mileage: 5,192
WHEN DRIVING AT HIGHWAY SPEED 65 WITH CRUISE CONTROL ENGAGED THE VEHICLE FEELS AS IF THE ENGINE IS CUTTING OUT OR ENGINE BRAKING IS BEING APPLIED THE RPM'S DROP FROM 2.5 TO 2.25 FEELS LIKE THE ENGINE IS PULSING. *TR
Mileage: 5,250
THE VEHICLE WILL STALL UPON PRESSING THE CLUTCH IN WHILE IN GEAR OR NEUTRAL REGARDLESS OF SPEED AT RANDOM INTERVALS. I'LL NOTICE THAT COMING TO A STOP WITH THE CLUTCH IN THE CAR HAS A HARD TIME FINDING AN IDLE THEN ULTIMATELY DIES. THIS MOSTLY HAPPENS WHILE THE CAR HAS BEEN RUNNING FOR AWHILE AND THE AC IS ON HOWEVER IT HAS HAPPENED WITH THE AC OFF. THIS HAS HAPPENED MULTIPLE TIMES INCLUDING WHILE DOWN SHIFTING INTO A LOWER GEAR WHILE TURNING. THE DEALERSHIP WAS UNABLE TO REPRODUCE THIS DESPITE SHOWING VIDEO PROOF OF THE ISSUE. THIS IS AN OVERALL SAFETY CONCERN WHEN THE CAR COULD SHUT OFF AT ANY GIVEN MOMENT WHILE DRIVING. *TR
Mileage: 3,900
I FIRST NOTICED A PROBLEM WITH MY TRANSMISSION THE FIRST WEEK I BOUGHT MY '13 FORD FOCUS. I WOULD HEAR A SHUDDERING AND GEARS GRINDING WHEN I WOULD ACCELERATE AND MY TRANSMISSION WOULD SLIP WHEN SHIFTING GEARS. I TOOK IT TO THE DEALER AND ASKED THEM TO CHECK IT OUT BUT WAS TOLD THAT IT WAS NORMAL AND NOTHING TO WORRY ABOUT AND SENT ME ON MY WAY WITHOUT EVEN TAKING A LOOK UNDER THE HOOD. I INFORMED THEM I WAS WORRIED ABOUT GETTING INTO AN ACCIDENT WITH IT AND THEY SAID THAT WOULD BE IMPOSSIBLE AND IT WAS OF NO CONCERN. ON FRIDAY, APRIL 25TH, 2014, AFTER DRIVING 40 MINUTES TO WORK, I STARTED MY CAR UP AGAIN AND TURNED ONTO A MAIN CITY ROAD FROM A PARKING LOT THEN ONTO A RESIDENTIAL STREET. THERE, I NOTICED MY TRANSMISSION LIGHT HAD TURNED ON AND MY CAR WAS HAVING A DIFFICULT TIME SHIFTING GEARS. THE RPMS SKYROCKETED AND THEN PLUMMETED. I WAS GOING ABOUT 20MPH-25MPH AND MY DASH IS READING 4RPMS. I THEN TURN ONTO ANOTHER MAIN ROAD WHERE MY CAR STARTED CHUGGING ALONG, IT FELT, WHILE REVVING MULTIPLE TIMES. I HAD NO CONTROL OVER MY OWN VEHICLE. ABOUT A MILE OR TWO AWAY, I REACHED MY DESTINATION. I PARKED AND THEN STARTED TO DRIVE AGAIN WHERE MY CAR THEN STOPPED AND I HAD TO DECLARE IT INOPERABLE. THE NEXT DAY, I HAD TO HAVE THE CAR TOWED. COME TO FIND OUT, THE TRANSMISSION PROBLEMS I COMPLAINED ABOUT TO THE DEALER WERE NOT NORMAL AND ANY DAY MY CAR WAS GOING TO QUIT ON ME. APRIL 25TH, 2014 HAPPENED TO BE THAT DAY. MY CAR IS JUST OUTSIDE OF THE LEMON LAW AS I PURCHASED IT LAST JANUARY. FORD IS HESITANT ON HELPING ME AND GETTING MY CAR BACK AND RUNNING. I WAS TOLD THERE WAS NO PROBLEM AND NOTHING TO WORRY ABOUT, THEREFORE, I DID NOT PURSUE THE PROBLEM ANY FURTHER. *JS
Mileage: 49,400
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
Mileage: 24,000
THE FIRST INCIDENT OCCURRED TWO DAYS OR SO AFTER PURCHASING THE CAR. HEARD GRINDING NOISE IN THE FRONT OF THE CAR AS IF METAL WAS DRAGGING ON ASPHALT. TOOK IT TO DEALERSHIP AND THEY STATED IT WAS NORMAL. ABOUT TWO WEEKS LATER CHECK ENGINE LIGHT CAME ON. TOOK IT TO DEALERSHIP AND THEY RAN A TEST AND SAID NOTHING WAS WRONG AND RESET THE COMPUTER. A WEEK LATER, MESSAGE COMES ON THE SCREEN IN THE CAR TO IMMEDIATELY PULL OVER DUE TO HIGH TEMPERATURES. LIFTED THE HOOD AND STEAM WAS EMANATING FROM THE COOLANT RESERVOIR AND THE LID HAD COME OFF DUE TO THE PRESSURE. I HAD TO CALL FOR A TOW TO THE DEALERSHIP. THEY RAN ANOTHER TEST AND FOUND THAT THE RADIATOR FAN HAD FAILED AND THEY HAD TO REPLACE IT. MORE REPEATED TRIPS TO THE DEALERSHIP TO ADDRESS THE GRINDING TRANSMISSION BUT TO NO AVAIL. IN APRIL 2014, I STARTED TO EXPERIENCE VIOLENT SHUDDERING AND JERKING, ALONG WITH THE GRINDING, AND AGAIN TOOK IT TO THE DEALERSHIP. THEY TOLD MY HUSBAND NOTHING WAS WRONG BECAUSE THEY DID NOT EXPERIENCE IT WHEN HE CAME IN. TOOK IT BACK THE NEXT DAY, THEY RAN A TEST AND FOUND THAT I WAS IS FACT RIGHT THAT SOMETHING WAS WRONG. THE CLUTCH WAS BEING LEAKED ON BY SEALS ABOVE IT. THEY TOLD ME THEY HAD ORDERED THE PART AND WOULD CALL ME WHEN IT CAME IN. I WAS NOT TOLD TO LEAVE IT THERE. THEY SAID THEY WOULD CALL ME WHEN THE PART CAME IN. THE CAR LURCHES FORWARD WHEN SHIFTING AND SHUDDERS HORRIBLY. I WOULD NOT RECOMMEND THIS CAR TO ANYONE AND I DO NOT FEEL SAFE DRIVING IT AND NOTHING SEEMS TO BE DONE ABOUT IT. *TR
Mileage: 150
ON MY 2013 FORD FOCUS ST I HAVE BEEN EXPERIENCING A STALLING ISSUE WHILE MOVING. CAR WILL STALL WHEN CLUTCH IS PRESSED WHILE SLOWING DOWN. FORD HAS A TSB ISSUED, BUT WILL NOT PERFORM REQUIRED WORK DUE TO NO CODE BEING PRESENT. THE ISSUE WILL COME AND GO. UPON BROWSING INTERNET THIS IS A KNOWN ISSUE AND MANY PEOPLE HAVE BEEN TOLD FORD WILL NOT PERFORM THE FIX. SO THERE ARE NUMEROUS FORD FOCUS ST ON THE ROAD HAVING THIS EXACT PROBLEM. IT IS AFFECTING THE CURRENT YEAR AS WELL. HERE IS A LINK TO A DISCUSSION ON THIS TOPIC HTTP://WWW.FOCUSST.ORG/FORUM/FOCUS-ST-MAINTENANCE/5514-YOUR-CAR-RANDOMLY-STALLING-IDLING-WIERD-READ.HTML AS YOU CAN SEE IT IS PRETTY MUCH MORE THAN 50% OF CARS SOLD SEEM LIKE THEY WILL EVENTUALLY HAVE THIS ISSUE. IT'S A MATTER OF LUCK IF IT WILL THROW A CODE. PEOPLE HAVE RESORTED TO FIXING IT THEMSELVES. THIS IS ABSURD. THIS ISSUE NEEDS TO BE MADE PUBLIC SINCE FORD SEEMS THEY ARE TRYING TO SAVE MONEY BY SAYING THEY NEED A CODE PRESENT. I BRAND NEW CAR SHOULD NOT BE STALLING WHILE MOVING OR ANY TIME YOU DON'T PHYSICALLY SHUT IT OFF. IT'S CREATING A DANGEROUS SITUATION. *TT
Mileage: 7,000
ENGINE STALLS AND SHUTS OFF WHILE COASTING OR COMING TO A STOP WITH THE CLUTCH IN. *TR
Mileage: 18,000
UPON STARTUP, THE CAR IDLES ROUGH AND THE RPMS DROP UNTIL THE ECU CATCHES IT AND THE RPMS INCREASE. THE PROBLEM BECOMES MORE FREQUENT AS THE CAR IS DRIVEN. AT TIMES, THE RPMS WILL DROP SO FAR THAT THE CAR WILL STALL. THE PROBLEM TENDS TO GET WORSE AS THE CAR HEATS UP. IT HAS STALLED MULTIPLE TIMES WHEN COME TO A STOP AT AN INTERSECTION OR TO PARK. FOR EXAMPLE, I WENT OUT TO START THE CAR AFTER ABOUT 20 MINUTES OF IT SITTING AFTER 40 MINUTES OF MIXED COMMUTING AND THE CAR COULD NOT KEEP AN IDLE. IT STALLED ON ME 3 TIMES AND FELT LIKE IT WAS GOING TO SHAKE ITSELF TO PIECES. I FINALLY GOT IT STARTED BY HOLDING DOWN THE THROTTLE AND I WAS ABLE TO MOVE THE CAR. IT WAS 60-63 DEGREES OUT ON APRIL 3RD, 2014 IN SOUTHEASTERN CT WHEN THIS PROBLEM OCCURRED. THE PROBLEM ALSO SEEMS TO GET WORSE AS THE AIR TEMPERATURE INCREASES. *TR
Mileage: 26,000
I WAS DRIVING ON AN INTERSTATE AT HIGHWAY SPEEDS IN A COMPLETELY FLAT SECTION OF THE ROAD AND HAD BEEN APPROXIMATELY 20 MINUTES IN MY JOURNEY WHEN I NOTICED MY CAR STARTED SLIGHTLY SHUDDERING. WHEN SLOWING DOWN FOR A MERGING VEHICLE, MY VEHICLE WENT TO OVER 5000 RPM (AUTOMATIC TRANSMISSION BY THE WAY) AND MY SPEED DROPPED, DANGEROUSLY DROPPING MY SPEED IN A PASSING LANE TO 20 UNDER THE SPEED LIMIT. WHILE MAKING MULTIPLE ATTEMPTS ON THE GAS TO ACCELERATE THE SPEED, MY RPM'S KEPT GOING UP AND MY ACCELERATION KEPT DECLINING WITH CARS SWERVING UNTIL I COULD GET INTO THE RIGHTHAND LANE. I HAVE NEVER HAD AN ACCIDENT OR ANY DIFFICULTY WITH MY VEHICLE AS I PURCHASED IT NEW. FURTHER, I HAVE NOTICED THAT EVEN THOUGH I HAVE AN AUTOMATIC TRANSMISSION, WHEN STOPPED AT INTERSECTIONS OR LIGHTS, IF I LET UP OFF OF THE GAS AT ALL, MY CAR ROLLS BACKWARDS MUCH LIKE A MANUAL TRANSMISSION WOULD DO, WHICH NOW THAT I KNOW THE TRANSMISSION DOES THIS, I AM AWARE, HOWEVER ON UPHILL STOPS I FIND IT DIFFICULT TO NOT ROLL BACKWARDS IN SWITCHING BETWEEN THE BRAKE AND ACCELERATION IF A CAR IS CLOSELY BEHIND ME, STOPPED. I HAVE TAKEN MY CAR TO A FORD DEALERSHIP FOR IT TO BE LOOKED AT, AND THE CUSTOMER SERVICE REP AT MY LOCAL DEALERSHIP (WHERE I DIDN'T BUY THE CAR) STATES THAT THE TRANSMISSION ISSUES ARE COMMON IN FORD FOCUSES OF THIS MODEL YEAR -- AND FORD IS AWARE/THE DEALERSHIP IS AWARE -- YET THEY "CAN'T FIND ANYTHING ACTUALLY WRONG BY GUIDELINES" FOR THE CAR. IT'S A SAFETY HAZARD AND NEEDS TO BE DEALT WITH IMMEDIATELY! I EXPECT A NEW CAR WITH NO ACCIDENTS TO RUN SMOOTHLY! *TR
Mileage: 15,267
WHEN I DRIVE IT SOUNDS LIKE SOMETHING IS GRINDING AND/OR A RATTLING IN THE FRONT OF THE CAR. IT DOES NOT ALWAYS MAKE THIS NOISE HOWEVER WHEN IT DOES IT SOUNDS LIKE MY TRANSMISSION IS GONNA FALL OUT IN THE MIDDLE OF THE ROAD WHILE I AM DRIVING. I CAN ALSO FEEL A VIBRATION IN MY FOOT PEDDLE. ON JUNE 07 2017 THEY REPROGRAMMED MY TRANSMISSION HOPING THAT WOULD RESOLVE THE PROBLEM. ON ANOTHER VISIT DECEMBER 27TH 2013 THEY LUBED SOME PART OF THE FRONT OF MY VEHICLE. THEN ON MARCH 19TH 2014 THEY DID ANOTHER REPROGRAM ADVISING ME THIS TIME ITS MORE SPECIFIC FOR MY VEHICLE. THEY ALSO GAVE ME A PRINT OUT ON WHY MY CAR MADE THIS NOISE AND ADVISED ME IT WAS NORMAL. THEY HAVE HEARD THE NOISE ALL 3 OF THESE TIMES, THERE WERE A FEW OTHER VISITS WHERE THEY WERE UNABLE TO HEAR THE NOISE SO THEY WERE NOT SURE ON HOW TO APPROACH THE PROBLEM. WITH THE LAST REPROGRAMMING THEY DID SO FAR HAS HELPED THE NOISE IT IS NOT AS OFTEN OCCURRING HOWEVER NOW MY CAR IS JERKING, ALMOST LIKE THE TRANSMISSION IS SLIPPING. THEY DID ADVISE ME I WOULD NEED TO DRIVE 500 MILES TO ENSURE THE REPROGRAMMING HAS BEEN FIXED AND I AM NOT AT MY 500 MILES YET. *TR
VEHICLE JUST STOPPED RUNNING WHILE DRIVING DOWN THE ROAD. *TR
VEHICLE STALLS WHEN CLUTCH IS DEPRESSED WHEN COMING TO A STOP. SOMETIMES IDLE IS ERRATIC IF THE VEHICLE STAYS RUNNING. IT HUNTS TO IDLE PROPERLY. *TR
Mileage: 3,000
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE SHE DROVE AT 70 MPH, THE PLACE TRANSMISSION IN PARK WARNING LIGHT ILLUMINATED THEN THE VEHICLE STALLED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE CONTACT STATED THAT SHE WAS ABLE TO COAST TO THE SHOULDER TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 10,000.
Mileage: 3,000
WHILE TRAVELING ON THE FREEWAY THE CAR JUST DIED. ENGINE SHUT OFF, HOW EVER ALL THE ELECTRICAL IN THE CAR WERE STILL WORKING. ONCE PULLING OFF THE FREE WAY, THE CAR STARTED AFTER SEVERAL ATTEMPTS BUT THEN DIED SHORTLY AFTER. THE CAR THEN WOULD NOT WORK. AFTER GETTING THE CAR TOWED TO QUIRK FORD IN QUINCY THEY HAD TO KEEP IT AS A CODE THEY DO NOT KNOW WHAT IT MEANS CAME UP, SO THEY DO NOT KNOW HOW TO FIX THE CAR. THE CAR IS STILL IN THE SHOP TO THIS DAY AND THEY WONT GIVE ME A RENTAL. *TR
Mileage: 8,700
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 12,552. UPDATED 02/11/2014 *BF THE CONSUMER BELIEVED THERE MAY BE A PROBLEM WITH THE TRANSMISSION AND THE TIE ROD. UPDATED 02/20/14
Mileage: 12,552
I WAS ON MY WAY TO WORK ON 12/23/2013 AND ON THE DASHBOARD OF MY CAR SAID ENGINE FAULT CHECK SYSTEM NOW LIGHT CAME ON AND THE CAR IMMEDIATELY SHUT DOWN ON ME ON THE EXPRESSWAY I TRIED SEVERAL TIMES CRANKING MY CAR BUT IT WOULDN'T START SO I CALL IDOT TO HELP ME THEY CAME AND TOWED ME TO THE NEAREST EXIT AFTER AN HOUR AND A HALF MY CAR STARTED UP BUT THE ENGINE SYMBOL REMAIN ON THE DASHBOARD I WAS ABLE TO DRIVE IT BACK HOME I WAITED FOR JOE RIZZO FORD TO OPEN AND THEN I TOOK MY CAR TO THEM THEY ENDED UP KEEPING MY CAR AND I HAD TO RENT ME A CAR UNTIL THE PROBLEM WAS FIX JOE RIZZO FORD SAID THEY WILL CALL ME WHEN THE PROBLEM IS FIX--> THE CAR THEY GAVE ME WAS ANOTHER FORD FOCUS 2013 AND WHAT DO YOU KNOW THE FREAKING ENGINE LIGHT CAME ON IN THE RENTAL CAR I HAD MY PERSONAL CAR FOR A YEAR NOW THERE IS NO WAY THAT I SHOULD BE HAVING ENGINE PROBLEMS OR ANYTHING ELSE WRONG WITH THIS CAR FORD REALLY NEEDS TO GET THESE PROBLEMS FIX BEFORE AN ACCIDENT HAPPEN TO SOMEONE. *TR
Mileage: 12,377
TWO WEEKS PRIOR TO THIS INCIDENT I WENT AND TOOK IT FOR A MAINTENANCE OIL APPOINTMENT, ON DECEMBER 3 AS I STARTED THE VEHICLE, IT WOULD NOT START, IT KEPT MARKING CHECK ENGINE, IT LEFT ME STRANDED ON THE MIDDLE OF MY STREET BOYLSTON STREET, BOSTON, AFTER SEVERAL ATTEMPTS IT WOULD START BUT NOT GET TOO FAR. I THEN HAD IT TOWED TO QUIRK IN QUINCY. *TR
Mileage: 2,045
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED, IT WAS FOUND THAT THERE WAS AN OIL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE MAIN SEAL, CLUTCH PACK AND FRONT SEALS HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Mileage: 10,000
DRIVING HOME FROM SCHOOL WITH MY GRANDSON AND THE CAR STARTED TO JERK AS WE CREPT IN THE LINE OF TRAFFIC. ALMOST SOUNDED AS IF IT WAS READY TO STALL! THIS CAR HAS JUST OVER 5000 MILES ON IT AND I ENJOY DRIVING IT BUT THIS PROBLEM HAS PERSISTED AND IS A SAFETY ISSUE AS JERKING MAKES IT DIFFICULT TO JUDGE HOW CLOSE TO GET TO THE CAR IN FRONT OF YOU ( BECAUSE THE "SLIPPING " IN AND OUT OF GEAR SURGES FORWARD ) AND COULD CAUSE AN ACCIDENT. EVEN AT SPEEDS UP TO 35-45 MPH THE HESITATION MAKES ME FEEL AS IF IT IS GOING TO STALL. SO TODAY I RESEARCHED THE PROBLEM AND AM SHOCKED TO FIND THIS IS A MAJOR ISSUE AND NEEDS TO BE ADDRESSED ASAP BY FORD. ALSO THE DOOR LOCKS DON'T WORK PROPERLY WHEN USING AS THE MANUAL STATES. I PLAN TO BE AT MY DEALERSHIP FIRST THING IN THE MORNING. *TR
Mileage: 5,562
I HAVE ONLY HAD TO CAR FOR A DAY. THE CAR MAKES AN AWFUL RATTLING NOISE AND HESITATES WHEN GOING IN AND OUT OF TRAFFIC. TO MAKE MATTERS WORSE, TODAY I WAS IN A PARKING LOT AND WHEN I WAS IN DRIVE I PUSHED THE GAS TO GO FORWARD AND THE CAR WENT IN REVERSE! PLEASE RECALL THIS CAR. IT'S SO UNSAFE AND SOMEONE IS GOING TO GET KILLED. LUCKILY NO ONE WAS BEHIND ME WHEN THIS HAPPENED. AWFUL TRANSMISSION. A DANGER! *TR
Mileage: 301
WHILE DRIVING THE CAR AT ANY POINT IN TIME THE CAR STARTS TO SOUND LIKE ITS GOING TO DIE ALMOST LIKE I'M DRIVING A STANDARD BUT I'M NOT. I MOSTLY NOTICE IT WHEN DRIVING IN TOWN. YET I HAVE NOTICED IT WHEN GOING FASTER AS WELL. I PURCHASED THIS VEHICLE BRAND NEW. I WAS NEVER INFORMED OF THIS BEING "NORMAL". I HAVE TAKEN THE VEHICLE IN. THE PERSON WORKING ON MY VEHICLE SAID THEY DROVE IT AND NOTICED THE ISSUE. STATED THAT RESETTING THE COMPUTER SYSTEM WOULD RESOLVE THIS PROBLEM. YET AFTER HAVING THIS REDONE. NOT EVEN AN HOUR LATER I NOTICE THE ISSUE HAS NOT BE RESOLVED AND IS STILL HAPPENING. I AM AFRAID THAT I WILL GET INTO A WRECK, NOT TO MENTION I HAVE WASTED MY MONEY ON THIS VEHICLE. I FEEL AS IF I AM THROWING MY MONEY AWAY COMPLETELY. WHEN TALKING TO MY SALES MAN AFTER HAVING THIS ISSUE NOT RESOLVED. HE TELLS ME THAT THIS IS AN ISSUE THAT EVERYONE COMPLAINS ABOUT THOUGH FORD STATES THIS IS NORMAL. I HAVE HAD MANY VEHICLES IN MY LIFE AND THIS IS BY FAR NOT NORMAL. IF THIS VEHICLE DID THIS WHILE I WAS TEST DRIVING THE CAR. I WOULD NOT HAVE PURCHASED THIS CAR EVER. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE. DO WE NEED TO WAIT UNTIL SOMEONE IS SERIOUSLY INJURED FROM THE DEFECT BEFORE SOMETHING WILL BE DONE. FORD... FIX THIS!! *TR
Mileage: 1,500
CAR JERKS ALOT! ALWAYS JERKING AT LOW SPEEDS AND USUALLY THROUGH GEARS 1-4. VERY UNRELIABLE IN CITY DRIVING AND FEELS VERY UNSAFE. I TOTALLY REGRET PURCHASING THIS VEHICLE. TAKEN IT SEVERAL TIMES TO THE FORD CAMELBACK IN PHX AZ AND THEY JUST SAY ITS THE WAY THE MANUFACTURE BUILT THE CAR AND HOW THE CAR IS ABLE TO SAVE GAS. FORD NEEDS TO RECOGNIZE THIS PROBLEM AND GIVE FORD OWNERS A BREAK. *TR
Mileage: 20,000
WAS DRIVING UP MY DRIVEWAY WHICH IS FAIRLY STEEP, THE ENGINE SLIPPED OUT OF GEAR (IT'S AN AUTOMATIC TRANSMISSION) AND STARTED TO ROLL BACKWARDS DOWN THE HILL, THE ENGINE WAS REVVING/REDLINING AS IF IT WERE IN NEUTRAL. I QUICKLY APPLIED THE BRAKES, AND STEPPED ON THE GAS. THE CAR WAS STILL NOT IN GEAR AND CONTINUED TO ROLL BACK, I APPLIED THE BRAKES AGAIN, AND THEN THE GAS AT WHICH POINT THE CAR SHOT FORWARD, LUCKY THAT I WAS FAR ENOUGH AWAY FROM THE GARAGE OR ANY OBJECTS AND REMAINED IN GEAR WHEN I PULLED INTO THE GARAGE. THIS SAME THING HAPPENED TO ME ON FLAT GROUND IN A PARKING LOT ONE DAY. THE LURCH WAS LESS, BUT THE CAR STILL SHOT FORWARD FASTER THAN IT SHOULD HAVE, ANOTHER INSTANCE WHERE I WAS LUCKY THAT THERE WERE NO PEDESTRIANS/CARS/OBJECTS TO RUN INTO. THIS CAR IS DANGEROUS AND A LIABILITY. *TR
Mileage: 9,000
FOR A FEW MONTHS PRIOR I HAD NOTICED A SHUTTERING STUTTERING TYPE FEELING WHEN COASTING OR AT AT STOP, ALMOST LIKE THE CAR WAS GOING TO STALL. ON 9/13 I WAS IN STOP AND GO TRAFFIC GOING UP A HILL INTO A DODGER GAME WHEN ALL THE SUDDEN A WARNING POPPED UP ON THE SCREEN INFORMING ME THAT THE TRANSMISSION HAD OVERHEATED AND I NEEDED TO PULL OVER, STOP THE CAR AND WAIT FOR 8 MINUTES. WHEN I ATTEMPTED TO DRIVE THE CAR TO PULL OVER THE ENGINE WOULD REV BUT THE CAR DIDN'T MOVE, THEN IT STARTED DOING LARGE LURCHES FORWARD. IT WAS IMPOSSIBLE TO GET OUT OF THE TRAFFIC AND MOVE THE CAR TO SAFETY WITHOUT FURTHER ENDANGERING MYSELF, MY PASSENGERS, AND THE OTHER VEHICLES AROUND ME. THE SMELL WAS SO BAD I ACTUALLY GOT OUT OF THE CAR AT ONE POINT THINKING IT MIGHT EXPLODE. THIS WENT ON FOR ABOUT HALF AN HOUR AS I TRIED TO GET TO SAFETY. I TOOK THE CAR IN FOR REPAIRS THE NEXT MORNING AND IT WAS IN THE SHOP FOR A WEEK. I GOT IT BACK AND COULD TELL THERE WAS STILL SOMETHING WRONG BECAUSE THE SHAKING WAS NOW SO BAD I WOULD GET MOTION SICK ANYTIME THE CAR WAS AT A STOP. 5 DAYS AFTER PICKING IT UP I TOOK IT BACK TO THE SHOP. AGAIN, THEY HAD THE CAR FOR A WEEK. AFTER PICKING IT UP, THREE DAYS LATER I WAS AGAIN PULLING INTO DODGER STADIUM AND THE SAME THING HAPPENED. TRANSMISSION OVER HEATED, LURCHING AS I TRY TO PULL OVER TO SAFETY AND A TERRIBLE SMELL COMING FROM THE CAR. THE CAR IS BACK IN THE SHOP AGAIN, BUT I FEEL THAT MY SAFETY IS THREATENED AND I DO NOT WANT THIS CAR BACK. IN 23 DAYS, THE CAR HAS HAD TO GO INTO THE SHOP 3 TIMES, FOR A TOTAL OF 15 DAYS SO FAR. *TR
Mileage: 14,664
WHEN DRIVING ON RESIDENTIAL ROADS, I OFTEN FEEL MY 2013 FORD FOCUS STALL OR JERK. OFTEN TIMES THERE ARE GLITCHES IN THE ELECTRICAL WIRING OF LOCKS AND ALSO IN THE RADIO. THE DOOR WILL STAY LOCKED AFTER HITTING THE UNLOCK BUTTON ON THE INSIDE MULTIPLE TIMES. THE RADIO WILL NOT TURN ON, UNLESS I TURN OFF AND RE-TURN ON THE CAR. AS FOR THE STALLING, IT OFTEN STALLS WHEN GOING ANYWHERE FROM 30-65 MPH. *TR
Mileage: 6,000
THIS CAR NEEDS TO BE RECALLED. TOOK TO DEALER WITH PROBLEM ABOUT 1,000 MILES. THEY ACKNOWLEDGED IT HAS A PROBLEM AND SAID THEY NEEDED TO KEEP IT OVERNIGHT. THEN I FIND OUT ALL THEY DID IS RESET THE COMPUTER. THAT DID NOT WORK AND NOW AT 7,000 MILES THE PROBLEM IS GETTING WORSE. ENGINE HESITATES AND SLIPS WHEN STARTING ACCELERATE AND IS WORSE AROUND 30 MPH WHEN THE ENGINE SHUTTERS, RATTLES AND JUMPS LIKE I AM RIDING ON A HORSE. HOW CAN FORD SELL A CAR THAT HAS A MAJOR FLAW LIKE THIS? I SEE HUNDREDS OF COMPLAINTS SIMILAR PROBLEMS. WHEN IS THE GOVERNMENT GOING TO DO SOMETHING? I JUST WASTED MY MONEY. I EXPECT TO GET A GOOD CAR WITH NO PROBLEMS BUT I GET A NEW PIECE OF TRASH. HOW CAN I GET THE CAR FIXED OR MY MONEY BACK? *TR
Mileage: 1,000
WHEN SHIFTING THE CAR FROM FIRST TO SECOND, A VERY LOUD BANGING SOUND WAS HEARD. CHECKED ONLINE FOR SIMILAR PROBLEMS AND FOUND THAT FORD HAD ISSUED A TSB FOR THIS PROBLEM ON JUNE 10, 2013. WENT BACK TO THE DEALER AND INFORMED THEM OF MY PROBLEM AND THE TSB. WAS TOLD THAT THEY WOULD HAVE TO EXPERIENCE THE PROBLEM BEFORE THEY WOULD ORDER PARTS. HAD TO MAKE AN APPOINTMENT FOR THEM TO DRIVE THE CAR AND LEAVE IT AN ENTIRE DAY. WENT BACK JULY 18, 2013. DEALER HAD A TECH DRIVE THE CAR, AND YES, THERE WAS A PROBLEM. PARTS ORDERED. AFTER WAITING WEEKS, WAS TOLD THAT THERE IS A NATIONWIDE BACKORDER ON PARTS. AFTER HITTING 3000 MILES, STARTED TO HAVE SEVERE STEERING ISSUES. WHEN SHIFTING INTO SECOND OR THIRD UNDER ACCELERATION, THE WOULD ALMOST MAKE A RIGHT TURN. AND THEN WHEN ACCELERATING IN SECOND AND THIRD, THE STEERING WHEEL WOULD VIBRATE SO BAD I HAD TO HANG ON FOR DEAR LIFE. BACK TO THE DEALER. THEY MADE A CALL TO FORD ENGINEERING WHO SAID THAT NEW MOUNTS WOULD FIX THE STEERING ISSUES. IN AUGUST, I STARTED CALLING HEATHER AT FORD CUSTOMER SERVICE. EXPLAINED ABOUT THE BACKORDER AND MY STEERING ISSUES. TOLD HER I WAS AFRAID TO DRIVE THE CAR. SHE SAID SHE WOULD TRY TO EXPEDITE THE PARTS. AFTER WEEKS OF NO RESULTS, TALKED TO HER ABOUT ME BUYING AFTERMARKET MOUNTS THAT ARE AVAILABLE. SHE SAID FORD WOULD NOT AUTHORIZE ANYTHING BUT FORD PARTS. I SAID THAT WOULD BE ACCEPTABLE IF FORD WOULD COME UP WITH THE PARTS. I AM NOW BEING TOLD THAT PARTS MIGHT BE HERE IN OCTOBER. WORD ON THE WEB IS THAT DELIVERY WILL MOST LIKELY BE NOVEMBER OR NEXT YEAR. FINALLY BROKE DOWN AND BOUGHT MY OWN MOUNTS AT A COST OF $369. MY SAFETY IS WORTH THAT MUCH. I WILL TRY TO GET MY MONEY BACK FROM FORD, WAITED 9000 MILES FOR THEM TO FIX IT. *JS
Mileage: 164
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENTIRE VEHICLE STARTED SHAKING AND JERKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND TO A MECHANIC, WHO BOTH STATED THAT THE COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 210. THE CURRENT MILEAGE WAS 3,600.
Mileage: 210
THIS APPLIES TO A FORD FOCUS ELECTRIC, NOT A GASOLINE MODEL. WAS TRAVELING APPROXIMATELY 30 MPH WHEN "STOP SAFELY NOW" INDICATOR APPEARED. VEHICLE SLOWED AND CAME TO STOP WITHIN A FEW SECONDS WHILE STILL IN TRAFFIC LANES. I PLACED THE CAR IN PARK AND SWITCHED THE SYSTEM OFF, THEN ON AGAIN. IT STARTED NORMALLY AND DROVE NORMALLY FOR APPROXIMATELY 50 MILES WHILE I WENT HOME. THERE IS NO APPARENT VALID REASON FOR THE VEHICLE TO STOP ITSELF. UNDER OTHER CIRCUMSTANCES THIS COULD HAVE BEEN EXTREMELY DANGEROUS. CHECKING REPORTS ON THE INTERNET, IT APPEARS THAT THIS PROBLEM IS VERY COMMON, AND MANY PEOPLE HAVE REPORTED REPEATED OCCURANCES OF THIS PROBLEM. WEATHER AT THE TIME WAS MODERATE (70 TO 75 DEGREES F). THIS IS A NEW CAR (TWO WEEKS OLD, APPROXIMATELY 1350 MILES) WHILE I DON'T SUGGEST THAT THE FOLLOWING ARE CONTRIBUTING FACTORS, I LIST THEM BECAUSE THEY WERE UNUSUAL FOR ME AND THIS MAY BE HELPFUL TO REVIEWERS LOOKING FOR COMMON CIRCUMSTANCES: 1. THE VEHICLE HAD BEEN GIVEN A LEVEL 1 (120 VOLT) CHARGE EARLIER IN THE DAY, BRINGING THE STATE OF CHARGE FROM APPROXIMATELY 60% TO 70%. THIS IS UNUSUAL BECAUSE I USUALLY USE LEVEL 2 (240 VOLT) CHARGING. 2, THE VEHICLE HAD BEEN SWITCHED "ON" WITH THE AIR CONDITIONER OPERATING FOR ABOUT AN HOUR BUT WITHOUT DRIVING ANYWHERE. THE PROBLEM OCCURED SHORTLY THEREAFTER, AFTER DRIVING APPROXIMATELY TWO MILES. 3, NO OTHER UNUSUAL CIRCUMSTANCES WERE NOTED. CAR DROVE NORMALLY BEFORE AND AFTER THIS INCIDENT.
Mileage: 1,350
CAR:2013 FORD FOCUS EV. NOTICED "STOP SAFELY NOW" LIGHT ON AT STOP LIGHT JUST AFTER EXITING FREEWAY OFF WINCHESTER RD IN TEMECULA, CA. WAS ABLE TO ACCELERATE TO GET ONTO WINCHETER ROAD TRAVELING WEST GOING DOWN HILL AND NERVOUSLY COASTED DOWN HILL NOTICING THE STEERING BECOMING DIFFICULT. THANKFULLY THE LEFT TURN LIGHT WAS GREEN SO I WAS ABLE TO COAST THRU THE INTERSECTION AND GET ON JEFFERSON ROAD. I ATTEMPTED TO ACCELERATE, HOWEVER, THE CAR WAS UNRESPONSIVE. I IMMEDIATELY PULLED INTO THE FIRST AVAILABLE PARKING LOT OFF OF JEFFERSON ROAD - POLLO LOCO PARKING LOT AND TURNED VEHICLE OFF. CALL HUSBAND TO COME GET ME. HE TURNED VEHICLE ON WITHOUT INCIDENT AND DROVE IT HOME WITH OUT ISSUE. WORKING WITH DEALER FOR NEXT STEPS. CALL FRITTS FORD AS I TALKED TO DANIEL IN SERVICE AND HE REPORTED THAT ANOTHER FOCUS EV OWNER JUST REPORTED TEH SAME ISSUE AND WAS ON THE WAY TO THE DEALERSHIP ON SATURDAY, 21.SEPT. THIS PROBLEM IS PERHAPS MUCH BIGGER THAN WE THINK?! FYI: DEALERSHIP = FRITTS FORD, RIVERSIDE, CA CAR PURCHASED ON SUNDAY, 15.SEPT.2013. OWED THE CAR FOR 6 DAYS.
Mileage: 500
TRAVELING AT APPROX. 35 M.P.H. ON COUNTY ROAD, PULL OVER SAFELY LIGHT CAME ON, UNABLE TO PULL OVER IMMEDIATELY DUE TO TRAFFIC, TRAVELED A SHORT DISTANCE IN ATTEMPT TO FIND A SHOULDER TO PULL ONTO, CAR DIED IN A CURVE. NO POWER AT ALL. *TR
THIS IS FOR THE FORD FOCUS ELECTRIC. I WAS DRIVING ON A BUSY ROAD GOING APPROX 50 MPH WHEN ALL OF A SUDDEN I LOST POWER AND HAD NO ACCELERATION A MESSAGE CAME ON THE DISPLAY THAT SAID STOP SAFELY NOW IN RED WITH A EXCLAMATION POINT INSIDE A TRIANGLE AT THAT POINT I WAS A HAZARD TO OTHER DRIVERS AS THE VEHICLE WAS SLOWING DOWN AS I WAS TRYING TO MERGE TO THE RIGHT HAND SIDE. I FINALLY WAS ABLE TO STOP AND I TURNED OFF THE VEHICLE. I LET IT SIT FOR A MINUTE AND TRIED TO RESTART AND IT WOULD NOT, I TRIED A SECOND TIME AND IT FINALLY CAME UP READY TO GO. I CONTACTED THE DEALER AND THEY ADVISED ME TO TAKE TO THE SERVICE DEPT IN THE MORNING. THIS WAS A SAFETY HAZARD THAT NEEDS TO BE FIXED. *TR
Mileage: 1,245
THIS IS REGARDING FORD FOCUS ELECTRIC VEHICLE 2013 MODEL. THIS IS THE SECOND TIME IT HAS HAPPENED. WHILE DRIVING IT SUDDENLY BEEPS AND DISPLAYS MESSAGE "STOP SAFELY NOW" AND CAR JUST STALLS AND STOPS RUNNING. QUITE DANGEROUS WHILE DRIVING. IT HAS BEEN TO FORD DEALERSHIP AFTER THE FIRST INCIDENT AND THEY WERE NOT ABLE TO DIAGNOSE THE ISSUE AND AFTER A COUPLE OF WEEKS THAT I GOT BACK THE VEHICLE, IT HAPPENED AGAIN. IT IS AGAIN IN THE SERVICE CENTER OF FORD DEALERSHIP, BUT THEY STILL DO NOT KNOW WHY THIS HAPPENS OR WHAT IS THE FIX. THIS NEEDS TO BE ADDRESSED BY FORD ASAP AS IT IS A HUGE SAFETY ISSUE. *TR
Mileage: 6,744
I LEASE TWO FORD FOCUSES; ONE FOR ME AND ONE FOR MY DAUGHTER (UNDER MY WIFE'S OWNERSHIP). THE CAR HAS STALLED ON ME TWICE AND ONCE ON MY DAUGHTER. THE FIRST TIME IT HAPPENED AT SPEED OF 35 MILES PER HOUR IN JUNE 2013 AND THE SECOND TIME AT LESS THAN 2 MILES HOUR IN AUGUST 2013. THE FIRST TIME, IT ASKED ME TO PULL OVER TO THE SIDE AND STALLED. I PULLED OVER AND PARKED THE CAR, LOOKED AT THE WHEELS THINKING THAT IT MAY HAVE HAPPENED DUE TO LOW AIR, HOWEVER, NOTHING. I SHUT DOWN THE CAR AND THEN RESTARTED AFTER TWO MINUTES, IT STARTED JUST FINE. THAT IS UNTIL THE SECOND TIME WHEN IT ACTUALLY HAPPENED AT THE CORNER OF 11TH AND J STREET IN SACRAMENTO, CA. I GOT OUT OF THE CITY GARAGE MADE A RIGHT TURN ON 11TH TO MAKE A LEFT ON J STREET. AT THE LIGHT, IT JUST SHUT DOWN WITH THE WARNING WITHOUT ABILITY TO PULL OVER. I HAD TO WAIVE THE DRIVERS BEHIND ME TO GO AROUND. I COULD NOT DO MUCH. SAME THING, AFTER TWO MINUTES, THE CAR RESTARTED. AT BOTH TIMES, THE CAR WAS FULLY CHARGED. SIMILARLY, THIS HAPPENED TO MY DAUGHTER, WHO FREAKED OUT AND SHE CALLED ME. I TOLD HER IT MAY BE GLITCH AS IT HAD HAPPENED TO ME THE FIRST TIME AROUND. SHE PULLED OVER, PARKED, WAITED FOR TWO MINUTES, RESTARTED AND SO FAR HER CAR IS FINE. WHOM SHOULD I REPORT THIS TO? THE FIRST TIME, IT GAVE ME TIME TO PULL OVER, HOWEVER, THE SECOND TIME, IT JUST SHUT DOWN. I THOUGHT FORD KNEW ABOUT IT THUS DID NOT REPORT. PLEASE HELP ME REPORT THIS. I LOVE THE CAR AS THERE IS NO MORE GAS STATION TRIPS, HOWEVER, IT NEEDS TO BE ADDRESSED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 4,530
I WAS COMING BACK FROM SCHOOL TO MY HOUSE. THE ENGINE LIGHT CAME ON ASKING ME TO PULL OVER SAFELY. I DID THAT, THE CAR STALLED. I FREAKED OUT, AND CALLED MY DAD. HE SAID NOT TO WORRY AS IT HAD HAPPENED TO HIM IN HIS FORD FOCUS ELECTRIC TOO. HE ASKED ME TO WAIT FOR TWO MINUTES AND THEN RESTART THE ENGINE. I DID THAT, THE CAR WAS FINE THEN. PLEASE TALK TO MY DAD IF YOU HAVE ANY QUESTIONS. HIS CONTACT INFORMATION IS LISTED BELOW. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 2,935
TRIED TO TELL DEALERSHIP ABOUT STUTTERING OF CAR WHEN IT IS SHIFTING, RESPONSE WAS NOT ENOUGH MILES ON IT, NOTHING WAS CHECKED OUT. ALSO CALLED DEALERSHIP AGAIN ABOUT THE STUTTERING, HAD THE FEELING THEY THOUGHT I WAS CRAZY. OIL CHANGE AT 5000 MILES, WAS ASKED ABOUT HOW I LIKED THE NEW STANDARD AUTOMATIC TRANSMISSION, WAS NOT IMPRESSED, WAS TAKEN OUT ON THE ROAD, HAD A LOUD SCREECH IN THE FRONT OF THE CAR ON THE HIGHWAY, WAS TOLD SOMETIMES A SOMETHING GETS LOOSE AND AIR GETS UNDER IT AND IT SCREECHES**.2ND OIL CHANGE, HAD ENOUGH OF THE RUN AROUND, MADE SOME NOISE AND GOT THE CAR CHECKED OUT ON A COMPUTER, LOW AND BEHOLD, THEY FOUND A BAD CLUTCH, THEY ARE REPLACING IT AT NO COST TO ME, PROBLEM IS I DON'T WANT THIS CAR ANYMORE, I FEEL VERY UNSAFE DRIVING THIS CAR, & I FEEL IT IS A " LARGE RED LEMON "& I WANT IT REPLACED WITH A GOOD DEPENDABLE NEW CAR, I DON'T HAVE TO BE AFRAID TO DRIVE. THANK YOU, WOULD LIKE TO THINK THIS WOULD HELP MY CAUSE. *TR
Mileage: 650
I HAVE A FORD FOCUS EV 2013. TWICE THE CAR HAS SHUT DOWN WHILE DRIVING AND THE MESSAGE APPEARS ASKING YOU TO PULL OVER AND STOP. THIS IS POTENTIALLY VERY DANGEROUS. FURTHER, THE SYNC SOFTWARE DOES NOT WORK PROPERLY. THE GPS SHOWS WRONG LOCATION, INCLUDING THAT THE CAR IS AT THE MICHIGAN ASSEMBLY PLANT, CLOCK SHOWS WRONG TIME, PHONE DOES NOT CONNECT OR WILL NOT DISCONNECT AND THE REAR CAMERA PICTURE SHOWS WHILE DRIVING FORWARD. *JB
Mileage: 1,600
VEHICLE GRINDS GEARS FREQUENTLY. FROM 1ST TO 2ND GEAR VEHICLE WILL SHAKE, LOOSE POWER AND ALMOST STALL BEFORE ENGINE REGAINS POWER AND SHIFTS TO GO FORWARD. TAKEN TO FORD 4 TIMES. THEY SAY IT IS NORMAL AND JUST NEEDS TO BE BROKEN IN. AT ONE VISIT, THEY GAVE ME A 2 PAGE HANDOUT ON HOW DUAL CLUTCH ENGINE WORKS, AS IF THAT JUSTIFIES THE PERFORMANCE. THEY FINALLY REPLACED CLUTCH WHICH HELPED FOR A COUPLE OF DAYS BEFORE ORIGINAL PROBLEMS RETURNED. NOW, ON A GOOD DAY, THE CAR JUST GRINDS IN 3RD GEAR. MEANWHILE, FORD DOES NOTHING, SAYS THERE IS NO PROBLEM. *JB
Mileage: 3,296
I WENT AND TRADED IN MY MUSTANG FOR SOMETHING WITH BETTER GAS MILEAGE WHICH ENDED UP BEING A 2013 FORD FOCUS (MANUAL AUTOMATIC TRANSMISSION). THE FIRST ONE I GOT WAS IN THE SHOP 4 TIMES FOR GRINDING NOISES WHEN IT TRIED TO SHIFT INTO GEAR. THE FIRST TIME THEY BARELY HAD IT A DAY AND TOLD ME THERE WAS NOTHING WRONG WITH IT. THE SECOND THROUGH THE REST OF THE TIMES I HAD IT OUT THERE THEY JUST REBOOTED THE COMPUTER AND SAID IT IS FINE AND WILL BE FINE. NOT EVEN TWO DAYS LATER I WAS ON THE SIDE OF THE ROAD AND COULD GET THE CAR TO MOVE. I BARELY MADE 3 PAYMENTS ON THAT CAR. I KEPT TELLING THEM THIS WAS A LEMON AND THEY WOULDN'T TAKE IT BACK. WHEN I TOOK IT BACK TO THE DEALERSHIP THE LADY I TALKED TO SAID "WELL MY SONS FOCUS HASN'T BEEN GIVING HIM ANY TROUBLE. THAT MADE ME REALLY PISSY. I TOLD THE LADY I DIDN'T CARE ABOUT HER SONS CAR YOU SHOULD FIX MINE. I WENT TO ANOTHER DEALERSHIP TO SEE IF THEY HAD ANOTHER FOCUS THAT DIDN'T HAVE THE "MANUAL AUTOMATIC TRANSMISSION" AND THEY DID SO I GOT THAT ONE INSTEAD OF THE PIECE OF CRAP I HAD. NOW I HAVE NOT EVEN MADE A SINGLE PAYMENT ON THIS NEW CAR AND IT IS DOING THE SAME THING AGAIN. THEY KEEP TELLING ME THIS IS NORMAL. I WILL NEVER PURCHASE ANOTHER FOCUS OR FORD AGAIN. I DON'T CARE WHAT KIND OF FORD IT IS. *TT
Mileage: 1,000
MY DAUGHTER WAS DRIVING OUR NEW 2013 FORD FOCUS ELECTRIC HOME FROM SCHOOL AT APPROXIMATELY 35MPH WHEN THE "STOP SAFELY NOW" MESSAGE APPEARED ON THE INSTRUMENT PANEL. SHE STARTED TO PULL OVER TO THE SIDE OF THE ROAD BUT BEFORE SHE COULD GET SAFELY TO THE CURB, THE CAR SHUT DOWN. SHE WAS UNABLE TO GET THE CAR STARTED AND WE HAD TO HAVE IT TOWED TO A FORD DEALER. AFTER READING ABOUT THIS 'STOP SAFELY NOW" WARNING ONLINE IT SEEMS TO BE A COMMON PROBLEM. I UNDERSTAND THAT CARS BREAK DOWN BUT COMPLETELY DISABLING THE CAR IN THIS WAY COULD LEAD TO A SERIOUS CRASH. *TT
Mileage: 1,378
"STOP SAFELY NOW" INDICATOR CAME ON WHILE DRIVING VEHICLE. AT A STOP LIGHT APPROXIMATELY 5 MINUTES LATER, THE VEHICLE LOST ALL POWER IN FRONT OF INTERSECTION. THIS IS AN ALL ELECTRIC VEHICLE. I PLACED TRANSMISSION IN PARK AND ATTEMPTED TO POWER CYCLE CAR WITH NO SUCCESS FOR APPROXIMATELY 2 MINUTES. ONCE I OPENED THE DRIVER SIDE FRONT DOOR, THE CAR WAS THEN ABLE TO POWER BACK ON. THE "STOP SAFELY NOW" WARNING DID NOT REAPPEAR. *TR
Mileage: 922
TRAVELING ON A ROAD. STOPPED AT A STOP SIGN. WHEN THE PEDAL WAS PRESSED THE CAR SHOWED AN ERROR OF "STOP SAFELY NOW" AND REFUSED TO MOVE. THE CAR HAD TO BE PUSHED AROUND THE CORNER OF THE INTERSECTION WHILE VEHICLES TRIED TO PASS. *TR
Mileage: 1,088
WHILE AGGRESSIVELY SHIFTING FROM 1-2 AND EVEN SOMETIMES 2-3 THERE IS A HARD THUMPING BANG THAT OCCURS WHEN SHIFTING OVER 3K...MULTIPLE FORD OWNERS ARE AWARE OF THE ISSUE AND STATE THAT THE PROBLEM DEPENDS ON THE BUILD DATE OF THE VEHICLE...SUPPOSEDLY STATING ITS THE ENGINE MOTOR MOUNT. UPON READING INTO THE PROBLEM FORD ISN'T SURE IF THE ARE GOING TO MAKE IT A RECALL OR NOT. *TR
Mileage: 1,179
MY PERFORMANCE CONCERN STARTED WITHIN THE FIRST WEEK OF OWNERSHIP. I HAD REPORTED WHAT I PERCEIVED AS A PERFORMANCE ISSUE TO THE DEALER BUT OPTED TO GIVE A NEW CAR TIME TO "BREAK IN". 4 WEEKS INTO MY OWNER EXPERIENCE, THE SERVICE DEPARTMENT HELD AND DROVE THE CAR FOR 5 DAYS AND HAD DETERMINED THAT A TRANSMISSION COMPONENT WAS THE CAUSE OF THE ISSUE I WAS EXPERIENCING. I NOW HAVE OVER 10K MILES ON THE VEHICLE AND HAVE HAD THE SAME EXPERIENCE. THE SERVICE DEPARTMENT HAS SINCE TOLD ME THAT THE ROUGH IDLE IN PARK OR IN GEAR WITH BRAKE APPLIED IS THE RESULT OF THE "DIRECT INJECTION" TECHNOLOGY USED IN THIS VEHICLE. THE HESITATION EXPERIENCED DURING 0 TO >0 ACCELERATION (GRADUAL OR HARD) IS ALSO THE RESULT OF THE "DIRECT INJECTION" TECHNOLOGY COUPLED WITH ELECTRONIC CLUTCH TECHNOLOGY USED IN PLACE OF A TORQUE CONVERTER. THIS COMBINATION HAS YIELDED NUMEROUS "ALMOST STALLED" CONDITIONS DURING NORMAL DRIVING MANEUVERS INCLUDING ACCELERATION DURING THE COMPLETION OF A LEFT TURN CROSSING ONCOMING LANES OF TRAFFIC. I RAISE THIS CONCERN AS I UNDERSTAND THERE IS AN INVESTIGATION OF F150 VEHICLES WITH "DIRECT INJECTION" TECHNOLOGY AS A POTENTIAL CAUSE FOR THE LOSS OF POWER. MY EXPERIENCE WITH THE FORD FOCUS HAS NOT RESULTED IN AN ACCIDENT. MY GOAL IS TO RAISE AWARENESS TO A SIMILAR CONDITION FROM THE SAME MANUFACTURER UTILIZING THE SAME TECHNOLOGY. I ALSO HAVE A SECOND VEHICLE ([XXX]) THAT IS LEASED AND HAS THE SAME PERFORMANCE ISSUE DESCRIBED ABOVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 100
I PURCHASED THE 2013 FORD FOCUS BRAND NEW ON 2-09-13. CAR BARELY HAS 1800 MILES ON IT. WHILE SLOWING DOWN IN A SCHOOL ZONE TO 15MPH, I NOTICED THE CAR SEEMED TO LOSE POWER, AND FEEL SHAKY. ONCE PAST THE SCHOOL ZONE I ACCELERATED TO 20MPH AND CAR SHIFTED ROUGHLY INTO GEAR WITH A BUMPING NOISE. I PULLED OVER AND STOPPED AND TURNED OFF THE ENGINE. AFTER RESTARTING CAR INITIALLY SEEMED FINE. EXACTLY ONE WEEK LATER SAME THING HAPPENED AGAIN WHEN IN SUPERMARKET PARKING LOT. THIS TIME HOWEVER THE ORANGE ENGINE SERVICE LIGHT THAT LOOKS LIKE AN OUTLINE OF THE ENGINE APPEARED ON THE DASHBOARD PANEL. I STOPPED THE CAR AGAIN. WHEN RESTARTING THE LIGHT WENT OUT BUT REAPPEARED ON THE 2 MILE DRIVE HOME FROM THE STORE. CAR ALSO SEEMED TO LOSE POWER AND NOT ACCELERATE WHEN I NEEDED IT TO. I CALLED MY DEALERSHIP 1ST THING AND WAS TOLD IT'S MOST LIKELY A SENSOR ISSUE AND VERY MINOR BUT I MADE AN APPOINTMENT AND TOOK THE CAR IN. THE DEALERSHIP RAN COMPUTER DIAGNOSTICS AND SERVICE MGR. CAME IN AND TOLD ME 2 ERROR CODES SHOWED UP OF TRANSMISSION MALFUNCTION/ AND POSSIBLE FAILURE! A BRAND NEW CAR!!! THEY STARTED TALKING ABOUT REPLACING THE TRANSMISSION AND THE ON BOARD COMPUTER, ETC.. BUT DEALERSHIP CAN'T REPAIR MY CAR AT THIS TIME BECAUSE A SPECIALIST THEY DON'T HAVE ON STAFF NEEDS TO BE CALLED IN. SO I HAVE AN UN SAFE, UNRELIABLE NEW CAR SITTING IN MY DRIVEWAY. 15 CALLS TO DEALERSHIP AND TO FORD'S CUSTOMER RELATIONS NUMBER AND I CAN'T EVEN GET AN APPOINTMENT TO GET THE CAR LOOKED AT FURTHER TO DETERMINE HOW DEFECTIVE IT IS!!! WHAT A LEMON! NO MATTER HOW THIS IS RESOLVED, WILL NEVER DO BUSINESS WITH FORD AGAIN. THEY SEEM UNCONCERNED WITH THE SAFETY ISSUES THIS DEFECT IS CAUSING AND THEY HAVE THE WORST CUSTOMER SERVICE I HAVE EVER DEALT WITH!! *TR
Mileage: 1,802
VEHICLE HAS BEEN LEAKING OIL SINCE IT WAS PURCHASED. (2) FORD DEALERSHIPS HAVE ATTEMPTED REPAIRS MULTIPLE TIMES TO STOP ENGINE OIL LEAK(S), ALL OF WHICH HAVE BEEN UNSUCCESSFUL. WAS UNDER VEHICLE ON 5/12/13 AND NOTICED THERE IS STILL ENGINE OIL LEAKING FROM AREA AROUND ENGINE/TRANSMISSION. DEFECT ALLOWING ENGINE TO RUN WITHOUT OPTIMAL AMOUNT OF OIL, LEAKING OIL CREATES FUEL FOR POTENTIAL FIRE, USED ENGINE OIL IS KNOWN CARCINOGEN, WHICH IS BEING DEPOSITED WITHIN ENGINE COMPARTMENT AND ALLOWED ACCESS TO PASSENGER CABIN. *TR
Mileage: 11,200
I WAS DRIVING ABOUT 40 MPH. SUDDENLY AN ERROR MESSAGE POPPED UP "SERVICE ADVANCETRAC". THEN THE CAR WAS DISABLED. THE SPEED AUTOMATICALLY REDUCED. THE SPEED DID NOT RESPOND OR INCREASE AT ALL WHEN I STEPPED ON THE ACCELERATOR PEDAL. LUCKILY, I WAS ABLE TO PULL OVER TO SAFETY. THEN THE CAR STOPPED COMPLETELY. I TURNED OFF THE CAR, THEN TURNED IT ON AGAIN. THE ERROR MESSAGE "SERVICE ADVANCETRAC" POPPED UP AGAIN. THIS TIME, THE CAR AUTOMATICALLY ACCELERATED FROM 0 TO 30 MPH, THEN IT RAN CONSTANTLY AT 30 MPH. THIS TIME, THE SPEED DID NOT RESPOND AT ALL WHEN I STEPPED ON THE ACCELERATOR PEDAL. IT WAS LIKE THE CAR WAS ON CRUISE CONTROL, WITHOUT YOU BEING ABLE TO TURN OFF CRUISE CONTROL! EXTREMELY DANGEROUS! I BROUGHT IT TO THE DEALERSHIP FOR SERVICE THE 1ST TIME. THEY REPLACED THE ACCELERATOR ASSEMBLY. ABOUT A WEEK LATER, THE SAME ISSUE HAPPENED AGAIN. I BROUGHT IT TO THE DEALERSHIP FOR SERVICE THE 2ND TIME. I EVEN TOOK A PICTURE OF THE ERROR MESSAGE ON THE DASHBOARD AND SHOWN IT TO THE SERVICE ADVISER. THEY COULDN'T REPRODUCE THE ISSUE, AND TOLD ME THERE WAS NOTHING THAT THEY COULD DO. THEN IT HAPPENED AGAIN RIGHT AFTER I DROVE OFF THE DEALERSHIP. THEN, I MANAGED TO DRIVE BACK TO THE DEALERSHIP WITH THE ERROR MESSAGE STILL ON AND WITH THE ISSUE OCCURRING. SERVICE WAS ABLE TO COLLECT SOME KIND OF CODE FROM THAT ERROR MESSAGE, BUT COULD NOT FIGURE OUT WHAT WAS WRONG WITH MY CAR, AND TOLD ME THEY WILL CONTACT FORD DIRECTLY. IT HAS BEEN 3 DAYS AND I HAVE NOT RECEIVED A RESPONSE AT ALL. THIS MORNING, I TURNED ON MY CAR AND DROVE FOR 2 MINUTES AND THE SAME ISSUE OCCURRED AGAIN! AS FOR PROOF, I WAS ABLE TO RECORD A 30 SECOND VIDEO CLIP WHILE THE CAR WAS RUNNING ON A CONSTANT SPEED OF 30 MPH WITHOUT ME STEPPING ON THE ACCELERATOR PEDAL. I DO NOT FEEL SAFE DRIVING THIS CAR ANYMORE BECAUSE THIS PROBLEM CAN OCCUR RANDOMLY ANYTIME IN THE MIDDLE OF THE ROAD! NOT SAFE FOR DRIVING! *TR
Mileage: 1,600
THE CAR SPUTTERS AND RATTLES WHEN LETTING THE FOOT OFF THE BRAKE WHEN IT IS AT A STAND STILL. IT FEELS AS IF IT IS TRYING TO START IN 2ND GEAR. THE PROBLEM IS GETTING INCREASINGLY WORSE. I HAVE HAD AN ISSUE WHERE THE CAR WOULDN'T GO PAST 15 MPH. I TURNED IT OFF AND STARTED IT AGAIN AND THE SPEED PROBLEM SEEMED TO BE FIXED. IT STILL SPUTTERS. I HAVE ALSO NOTICED THE TRANSMISSION SHIFTS ROUGH.
Mileage: 500
AS I PULLED OUT INTO THE FLOW OF TRAFFIC FROM A GAS STATION, I REALIZED MY CAR WOULD NOT ACCELERATE BEYOND 15-20 MPH. I IMMEDIATELY PULLED OVER TO THE RIGHT HAND LANE AND PROCEEDED TO THE STOP LIGHT, WHICH WAS ABOUT A 100 YARDS DOWN THE ROAD. AT THE RED LIGHT I PLACED THE CAR INTO NEUTRAL AND DISCOVERED THE ENGINE WOULD NOT GO BEYOND 3500-4000 RPM'S. I THEN TURNED ON THE WARNING FLASHERS, AND WHEN THE LIGHT TURNED GREEN I PULLED OVER TO THE SIDE OF THE ROAD AND PROCEEDED AT 15-20 MPH UNTIL I COULD TURN INTO A SAFE AREA ABOUT 1 MILE DOWN. I THEN HAD THE CAR TOWED TO THE LOCAL FORD DEALER. WHEN THE DEALER RAN MY VIN# THROUGH THEIR SYSTEM, IT SHOWED THAT A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED REGARDING THIS VERY PROBLEM. THEY THEN REPAIRED THE CAR AND IT NOW SEEMS TO BE RUNNING OK, ALTHOUGH I DON'T FEEL REAL GOOD ABOUT IT. HOPEFULLY SOMETHING LIKE THIS WILL NOT HAPPEN AGAIN, ESPECIALLY IF I AM IN A SITUATION LIKE DRIVING ON THE FREEWAY AT HIGH SPEEDS. MYSELF AND MY WIFE WERE KNOWINGLY PUT INTO A POTENTIALLY UNSAFE RISK BY FORD MOTOR COMPANY, WHICH I FEEL COULD HAVE BEEN AVOIDED IF FORD MOTOR COMPANY HAD BEEN A LITTLE MORE PROACTIVE IN NOTIFYING THEIR CUSTOMERS OF THE POSSIBILITY OF SOMETHING LIKE THIS OCCURRING. *TR
Mileage: 2,200
VEHICLE HAS LEAKED ENGINE OIL SINCE NEW, WHICH WAS FIRST DISCOVERED AT 500MI. ENGINE OIL CONTAMINATED CLUTCH DISCS IN AUTOMATIC TRANMISSION, WHICH RESULTED IN REPLACEMENT OF REAR MAIN ENGINE SEAL, TRANSMISSION CLUTCHES, ETC. WHICH WAS SUPPOSED TO RESOLVE PROBLEM. ATTEMPTED REPAIR TOOK PLACE AT APPROX. 7500 MI. AT 7800 MI, ENGINE OIL IS STILL LEAKING OIL, COVERING THE BOTTOM ON THE ENGINE AND POOLING ON THE UNDER-ENGINE COVER. SUSPECT NEW CLUTCH DISCS ALSO CONTAMINATED, WHICH IS CAUSING JERKY TRANSMISSION ACTION IN DRIVE. *TR
Mileage: 7,800
NOTED JERKY MOVEMENT OF CAR DURING TURNS AND IMMEDIATELY UPON ACCELERATION. WAS MINOR AT FIRST, BUT APPEARED TO INCREASE IN DURATION AND INTENSITY WITH ADDITIONAL MILEAGE. QUALITY OF SHIFTING BETWEEN GEARS VERY POOR - SURGING AND LURCHING NOTICED. SLIGHT OIL LEAK DETECTED TOWARDS FRONT END OF ENGINE AT FIRST OIL CHANGE. UNDER ENGINE COVER ALSO COATED WITH ENGINE OIL RESIDUE. TOOK VEHICLE INTO FORD DEALER FOR ABOVE COMPLAINT, WAS INFORMED THAT ENGINE HAD LOST OIL DUE TO LEAK AND HAD CONTAMINATED ITS CLUTCHES (EVEN THOUGH IT IS AN AUTOMATIC, IT HAS 2 CLUTCH DISCS) WHICH CAUSED ERRATIC PERFORMANCE AND REQUIRED REPLACEMENT AND REPAIR. INITIAL GUESS IS DEFECTIVE REAR MAIN SEAL IS AT FAULT. CONCERN OVER DAMAGE TO ENGINE DISMISSED BY SHOP SUPERVISOR. PERSONAL CONCERN WAS THAT VOLUME OF OIL SOAKING INTO UNDER ENGINE COVER COULD BE IGNITED BY ENGINE AND CAUSE FIRE. SAFETY CONCERN OVER DEFECTIVE TRANSMISSION IS THAT DECREASED PERFORMANCE WOULD LEAVE VEHICLE STRANDED. COMPLETE LOSS OF ENGINE OIL WOULD RESULT IN CAR STOPPING, AND COULD POSSIBLY CAUSE ACCIDENT, DAMAGE, FIRE, ETC. *TR
Mileage: 7,200
I OWN A 2013 FORD FOCUS HATCHBACK TITANIUM MODEL. PURCHASED THE CAR IN JANUARY 2013. CURRENTLY HAS 1100 MILES ON IT. CAR HAS A SIX-SPEED AUTOMATIC TRANSMISSION THAT FORD HAS DUBBED "POWERSHIFT". TRANSMISSION IS VERY JITTERY AT ALL SPEEDS WHEN SHIFTING GEARS WHILE ACCELERATING. IT IS ALSO HESITANT TO SHIFT GEARS AND PICK UP SPEED. IT SEEMS LIKE SOMETHING IS GOING TO BREAK INSIDE THE ENGINE AND THE CAR JERKS WHEN SHIFTING GEARS. FROM A STANDING STOP THE CAR WILL START TO ROLL BACK WHEN YOU LET OFF THE BRAKE AND STEP ON THE ACCELERATOR PEDAL. THIS IS AN ACCIDENT WAITING TO HAPPEN AND IS VERY DANGEROUS. *TR
Mileage: 1,000