2013 FORD FOCUS Steering Problems

While driving, the electric power steering went out. I purchased this vehicle on Aug 15 2025 and the Carfax report did not have any information pertaining to an issue with EPAS. To have this repaired will cost me over $3k which I was not prepared for. Being that other Ford vehicles have this EPAS recall, shouldn't a recall be made on the 2013 Ford Focus as well.

The vehicles power steering assist has failed and there are active recalls from the same manufacturer and year but not my specific VIN.

Power steering malfunction. Wheel not working on low temperature.

Electrical Power Steering. While driving the steering suddenly locked up. There was no prior indication. Upon having a Master Mechanic check the vehicle, it was stated that it is a common problem seen by mechanics and after researching online searches, the Ford Focus vehicles from 2010-2014 have experienced the same issue. This is an absolute hazard. The cost to repair will be close to $4, 000. I am requesting that an immediate recall she be mandated by Ford. This was a close call for me on a main Freeway.

Power steering assist pump stopped intermittently, than stop completely

UNKNOWN

My Ford Focus has a Steering Assist Fault. It failed in October 2022, and now I'm having to pay for replacement of the system because there is no recall on it for the Focus, unlike other models.

The intermittent power steering issues are now permanent and it is extremely difficult to turn the wheel.

The contact owns a 2013 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the steering column became inoperable; however, the contact's son was able to safely drive the vehicle to his residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

Mileage: 140,000

I was driving when my power steering went out on the highway. Ford knows this is a problem. That was the first time I seen the warning light while driving

The steering wheel wants to lock up as you make a turn either left or right

Electric power steering goes out without any warning. I took my car to the dealership to get rotors and tire rods put on.Go pick up my car, soon as I pull off the lot get down the road my car is pulling to the pulling to the right. I keep driving, it's pulling to the left. I took the car back and told them my car is doing something weird. The tech gets in the driver seat and I get in the passenger seat. We driving and he said yeah that is weird. Now, when I took my car there for repairs, it wasn't doing this. They do some testing and they tell me my Electric power steering is going out. Without any warning.I don't know if they did something to it or it just went out. It's a safety hazard because there was no warning light or anything. That's an accident waiting to happen.

The power steering randomly fails (it was raining each time) making it difficult to control the car. It lasts from 2-15 seconds.

The contact owns a 2013 Ford Focus. The contact stated that while his wife was driving approximately 10 MPH, the power steering became inoperable. The message to pull over safely was displayed. The red critical warning indicator light was illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the power steering control module (PSCM) needed to be replaced but the parts were back ordered. The vehicle was not repaired. The manufacturer was notified of the failure and referred him to the dealer. The failure mileage was approximately 92,000.

Mileage: 92,000

I have a 2013 Ford Focus Titanium with 92k miles and have been experiencing problems with my electric steering rack. It’s making noises when turning the steering wheel. I have not had it replaced yet as I fill this something that should recalled and covered through Ford. It has not locked on me yet but this is something that should be recalled and fixed as I’m hearing multiple ford owners are experiencing the same issue.

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000. The VIN was unavailable.

Mileage: 82,000

A few times i have been driving, or sometimes just started my car to drive and my steering would be hard. Contacted Ford and was told that was normal. I Was driving a couple months with everything working properly and suddenly the Electronic steering is gone. Nearly caused an accident with my grandchildren in the vehicle. I was fortunate enough to be able to get to the side of road without getting hit.

Power steering assist failure. On the freeway. Hard to steer. Then when I made it home (thankfully) turned into the driveway, turned the car off. Then when I tried to start it later, the wheel had completely locked up. Couldn't move the car. If it would have done that on the freeway, I would have died.

Steering rack failed while driving. Leaving parking lot steering started to make a grinding noise and almost immdeiatly locked in place when on the road.

I’ve seen multiple recalls on the electric power steering with ford and recently I lost all power steering in my 2013 Ford Focus SE and know it’s been a problem for other fords like mine. My vehicle has 119,000 miles. I want to know why there are recalls for other ford cars for the exact same issue but not the 2013 focus

Power steering assist failed while driving on the highway. I pulled over and turned off the car to investigate and the steering wheel locked up.

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering assist fault warning message was displayed. The vehicle lost power steering and the vehicle was difficult to steer. The contact turned off and restarted the vehicle and the failure was corrected. The vehicle was taken to the dealer and diagnosed with steering control module failure. The steering control module and rack and pinion needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.

Mileage: 105,000

- Steering rack and pinion failed while driving and is currently being repaired at dealership - Safety was out at risk due to the malfunctioning occurring while car was being driven. Steering became extremely difficult and felt as if wheel was locking-up. - Car was taken to dealership twice regarding the malfunction. First resolution was updating the power steering control module software. Steering was fixed for one week before the issue re-appeared while driving. During second visit at the dealership, it was determined that the steering rack and pinion will need replacing. - There was no warning messages or symptoms prior to the malfunctioning occurring.

On September 25, 2021 around 11:30pm, I was driving and the steering wheel happened to lock out of nowhere and I’m not able to turn correctly. It was a very dangerous situation and I couldn’t turn and the car was going straight. I was very close to get into a car accident. I bought car without any issues and I’ve been taking good care of it and out of nowhere the steering wheel locked on me and gave me a signal saying “steering loss stop safely” i went to advanced parts to have it tested on a Sunday and they said I needed to replace my catalyst system efficiency which I was aware of that needed to replaced but nothing else showed besides the code they gave me P0420. The vehicle hasn’t been Inspected or component by a insurance company or others.

As I was driving down the road my power steering went out. I pulled over and tried to turn the car off and on and had no luck. I then got a warning that said my power steering malfunctioned. I do not know what I would have done if I were on the interstate as I had been 2 minutes earlier. I cannot believe I am alive. This is the second time something like this has happened. The other time I just had my car stall out on the interstate as I drove down it. That time it was a transmission issue.

The contact owns a 2013 Ford Focus. The contact stated while reversing out of the garage, the power steering malfunctioned causing the steering wheel to become very difficult to turn in either direction. The vehicle was towed to an independent mechanic who diagnosed that the steering rack and pinion was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 64,000. Vin was not available. Consumer stated mechanic has custody of the old rack and pinion needs to evaluate it.

Mileage: 64,000

STEERING FELT A LITTLE STICKY. LAST NIGHT I LOST ALL POWER STEERING AND AN ALERT CAME UP THAT SAID 'STEERING FAULT SERVICE NOW' AND THIS MORNING I STARTED IT AND IT SAID 'STEERING LOSS PARK SAFELY' AND THE STEERING WHEEL DOESN'T MOVE AT ALL. ALMOST WENT OFF THE ROAD WHEN I LOST POWER STEERING LAST NIGHT

Mileage: 131,000

I WAS DRIVING ON THE STREET WHEN MY STEERING GOT REALLY HARD AND MADE IT DIFFICULT TO STEER THE VEHICLE ALMOST CAUSING ME TO CRASH INTO A POLE. UNABLE TO STEER SAFELY.

Mileage: 99,000

STEERING ASSIST ON VEHICLE INTERMITTENTLY GOES OUT. THIS HAS ONLY HAPPENED TO ME WHEN STARTING THE VEHICLE COLD. DASH READ "STEERING ASSIST FAULT. SERVICE REQUIRED." THIS HAS HAPPENED SEVERAL TIMES IN THE PAST. FORD HAS CLAIMED IT IS SOFTWARE RELATED. I'VE TAKEN IT TO THE DEALERSHIP ON MORE THAN ONE OCCASION. I AM WORRIED THAT THIS WILL HAPPEN WHEN I AM DRIVING. I AM AFRAID OF BEING STUCK OUT SOMEWHERE WITHOUT BEING ABLE TO STEER. I HAVE READ REPORTS OF THIS HAPPENING TO MOTORISTS. THIS IS A COMMON ISSUE THAT IS WELL KNOWN TO THE ONLINE COMMUNITY. FORD HAS HAD STEERING ASSIST RECALLS ON OTHER VEHICLES IN THE PAST. THIS IS AN ISSUE WHICH SHOULD BE ADDRESSED.

Mileage: 100,000

WHEN I FIRST START MY CAR. THE STEERING FAULT MESSAGE COMES ON AND I CAN'T TURN THE STEERING WHEEL. I HAVE TO TURN THE CAR OFF THEN BACK ON. THEN IT WORKS.I'M AFRAID THAT IT MAY LOCK WHILE DRIVING.

Mileage: 155,000

WHILE DRIVING IN REVERSE TO PARK THE CAR IN MY GARAGE, THE STEERING WHEEL SUDDENLY BECAME NEARLY IMPOSSIBLE TO STEER. THERE IS AN ERROR MESSAGE ON THE CONSOLE THAT SAYS 'STEERING ASSIST FAULT SERVICE REQUIRED'. I CHECKED IT THE FOLLOWING DAY, AND THE PROBLEM PERSISTS.

Mileage: 77,271

I HAVE SEEN MANY VIDEOS ON YOU TUBE ON WHAT COULD OF BEEN WRONG AND THEY ALL HAD THE SAME PROBLEM WHICH WAS THE STEERING RACK AND PINION VERY EXPENSIVE AND UNSAFE FIX MY CHILD WAS IN THE CAR WHILE WE WAS DRIVING WHEN MINE BROKE ONLY 28 DAYS AFTER I BOUGHT THE CAR NOT VERY HAPPY

Mileage: 5

THE STEERING LOCKS UP WHILE DRIVING AND IS VERY HARD TO TURN. THERE IS NO LIGHT OR CODE. IT'S VERY UNSAFE ESPECIALLY ON THE HIGHWAY. IF THERE IS AN ACCIDENT FORD WILL BE HEARING FROM OUR LAWYERS. THIS SHOULD'VE HAVE BEEN RECALLED ALONG WITH THE OTHER MODELS AND YEARS THAT HAD THE SAME ELECTRIC POWER STEERING PROBLEMS.

WHEN I GO AROUND CURVES IT'S JERKY AND HARD TO GET TO TURN. COULD BE DANGEROUS AND I'VE SEEN A LOT OF COMPLAINTS ABOUT IT.

Mileage: 127,000

I WAS DRIVING ON A HIGHWAY USING MY CRUISE CONTROL AND THE MOTOR REVVED UP REALLY HIGH AS IF IT WAS IN NEUTRAL. I TOOK IT OFF CRUISE CONTROL AND THE TRANSMISSION WASN'T GOING INTO TO ANY GEAR. I HAD TO START OFF IN LOW GEAR AND WHEN I GOT TO 15-20MPH PUT IN DRIVE THE TRANSMISSION JERKS SO HARD IT FELT LIKE SOMEONE HAD HIT US FROM BEHIND IVE BEEN READING UP ON THIS AND I FEEL THE WHOLE TRANSMISSION NEEDS TO BE RECALLED. ALSO THE POWER STEERING HAS SHOWED 2 TIMES THERES SOMETHING FAILING ON IT TURNING AROUND IN A PARLING LOT AND ALL THE SUDDEN IMA NOT ABLE TO TURN ALMOST HIT 2 PEOPLE. IT WAS HORRIBLE.

Mileage: 126,000

MY POWER STEERING WONT WORK AT ALL. I JUST BARELY GOT THE CAR AND HAD IT FOR 3 WEEKS AND THIS HAPPENED. I WAS LITERALLY DRIVING WHEN THIS HAPPENED AND NOW FORD WANTS TO CHARGE ME $2200 THAT I CANNOT AFFORD RIGHT NOW.

Mileage: 102,000

CAR IN MOTION IN A STREET AND SUDDENLY STOPPED AND MY WIFE COULDN'T TURN THE WHEEL. UNTIL SHE MANAGED SOMEHOW TO PARK IT. (POWER STEERING PROBLEM). SPEED PROBLEM WHEN ACCELERATING, CAR SLOWED DOWN IN HIGHWAY SUDDENLY WHILE OTHER CARS BEHIND ME. IT DID IT 5 TIMES IN DIFFERENT DAYS. (TRANSMISSION PROBLEM). NOW CAR IS PARKED SINCE 3 MONTHS IN PARKING LOT. SINCE 2016 I REPORTED 5 TIMES TO FORD DEALERS THE DUAL CLUTCH TRANSMISSION PROBLEM. I FILED ONLINE REPORT. I REPORTED IN 2019 POWER STEERING PROBLEM THEY DIDN'T FIX IT. I FIXED IT. NOW I CAN NOT DRIVE MY 2013 FOCUS FOR SAFETY PRECAUTIONS DUE TO TRANSMISSION PROBLEM SINCE 3 MONTHS. THEY REFUSE TO ADMIT RECALL AND FIX THE PROBLEM. I AM PAYING A LEASE FOR NOT BE ABLE TO DRIVE MY CAR.

Mileage: 110,815

POWER ASSIST FAULT FAILED. IT HAS BEEN RECALLED ON ALL OTHER FORD MODELS EXCEPT 2013 FORD FOCUS. I STARTED MY CAR AND POWER ASSIST FAULT APPEARED NEEDING SERVICE. I COULD NOT MOVE MY STEERING WHEEL. LUCKILY THE CAR WAS PARKED AS THIS IS VERY DANGEROUS IF I WERE DRIVING. SINCE OTHER FORD MODELS WERE RECALLED WHY NOT THE MAKE AND MODEL OF MY VEHICLE? IT IS EXTREMELY EXPENSIVE TO FIX.

Mileage: 110,000

I WAS DRIVING INSIDE TOWN WHEN I BEGAN TO FEEL THE STEERING GETTING STIFF. I STOPPED TO GET GAS TO ONLY FIND OUT THAT THE STEERING GOT MUCH STIFFER AND WAS MAKING SQUEAKY SOUND. AFTER THAT IT WAS VERY TOUGH TO DRIVE BACK HOME. AFTER REACHING AND STOPPING THE CAR THE STEERING WHEEL HAS COMPLETELY GONE STIFF. THERE ARE NO WARNING LIGHTS OR ANYTHING.

Mileage: 116,000

STEERING FAULT ALERT CAME ON WHILE DRIVING IN COMMUNITY TO PICK UP MAIL I.E APPROXIMATELY 15MPH. WENT TO FORD DEALERSHIP VIA THE HIGHWAY AND THE SAME THING HAPPENED ALMOST CAUSING A PILE UP!! THAT'S AT 60MPH! DIAGNOSTIC DONE SHOWED THE ENTIRE STEERING UNIT, GEAR, COMPUTER UNIT NEEDS TO BE REPLACED. NOT COVERED UNDER RECALL OR WARRANTY PER FORD COMPANY REPRESENTATIVE AND LOCAL FORD DEALERSHIP. COST 2146.50 OUT OF POCKET! NOT A WEAR AND TEAR ISSSUE BUT RATHER A MANUFACTURER DEFECT. SO WHY ISN'T FORD RECALLING OR EXTENDING WARRANTY?! THEY NEED TO. IT IS VERY UNSAFE AND A COMMON FIND IN THESE CARS.

Mileage: 30,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER HIS DAUGHTER STARTED THE VEHICLE, IT WAS DISCOVERED THAT THE ELECTRIC POWER STEERING ASSIST FAILED AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGE ELECTRIC POWER STEERING ASSIST MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER MAX MOTORS FORD LOCATED AT 2502 CANTRELL RD, HARRISONVILLE, MO 64701, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. *DT *TR

Mileage: 80,720

I STARTED THE CAR AND THE STEERING ASSIST FAULT ALERT CAME UP AND THE STEERING WHEEL WAS LOCKED IN PLACE. I TURNED THE CAR OFF AND BACK ON AND THERE WAS NO LONGER AN ISSUE. THE CAR ALSO JERKS WHEN ACCELERATING QUICKLY. THIS HAS BEEN AN ONGOING ISSUE THAT THE DEALERSHIP CLAIMS TO HAVE REPAIRED.

Mileage: 104,672

THE STEERING ASSIST KEEPS FAILING ON THIS CAR THAT I BOUGH FOR MY 16 YEAR OLD DAUGHTER MAKING IT NEXT TO IMPOSSIBLE TO STEER WHILE DRIVING. THIS IS A MAJOR SAFETY ISSUE. LUCKILY THE ONE TIME IT HAPPENED WHILE SHE WAS DRIVING IT WAS ON A STRAIGHT ROAD. IT HAS HAPPENED SEVERAL TIMES ON START UP. FOR HAS RECALLED THIS SAME STEERING ISSUES ON OTHER MODELS WITH THE EXACT SAME ELECTRONIC STEERING WITH THE EXACT SAME PROBLEMS. BUT NOT THE FORD FOCUS! SOMEONE IS GOING TO BE SERIOUSLY INJURED FROM THIS IF THERE IS NO RECALL. MANY PEOPLE CAN'T AFFORD 2K TO FIX IT THEMSELVES. SHAME ON YOU FORD!

Mileage: 106,000

POWER STEERING WILL NOT WORK. BEGAN HAVING ISSUES SEVERAL MONTHS AGO BUT RE-CRANKING WOULD FIX ISSUE. NOW POWER STEERING IS COMPLETELY OUT. WHAT A DRIVING HAZARD THIS IS AND IT'S OBVIOUS A BIG ISSUE IN THIS MAKE AND MODEL. WHY NO RECALL? THIS IS A 2013 FORD FOCUS WITH 70,000 MILES. VEHICLE WAS STATIONARY WHEN FINALLY WENT OUT.

Mileage: 70,000

I WOULD LIKE TO REPORT A POWER STEERING ASSIST FAULT WARNING LIGHT AND ALSO POWER STEERING THAT'S COMPLETELY INOPERABLE. IT FIRST WENT OUT AND WHEN THE CAR WAS TURN OFF AND BACK ON, IT WORKED BUT WENT OUT AGAIN WHILE DRIVING. IT HAS BEEN INOPERABLE SINCE THE SECOND LOST OF STEERING.

Mileage: 69,000

I WAS DRIVING DOWN A CITY STREET AND AN ENGINE LIGHT APPEARED AND INSTANTLY POWER STEERING STOPPED WHILE I WAS IN MOTION. I HAD TO SLOWLY DRIVE THE CAR BACK TO THE HOUSE WHICH WAS 10 MINS AWAY AND PARK IT WHICH OBVIOUSLY WAS NOT EASY CONSIDERING THE CIRCUMSTANCES. FORD STATED THAT THERE WERE NO RECALLS ON ELECTRICAL OR POWER STEERING FOR THIS MODEL BUT I HAVE SEEN THAT SOME OTHER MODELS HAVE HAD ELECTRICAL ISSUES AND ITS CONCERNING. LUCKILY, I WAS THE ONLY PERSON IN THE CAR AND MY CHILDREN WERE NOT PRESENT. I AM ALSO THANKFUL I WAS NOT ON THE INTERSTATE WHEN THIS OCCURRED AS THIS COULD HAVE BEEN A POTENTIALLY DANGEROUS SITUATION. THIS OCCURRED YESTERDAY, 8/26/2020 IN INDIANAPOLIS, IN.

Mileage: 120,000

STEERING FAULT CAN TURN THE STEERING WHEEL THIS IS A BIG PROBLEM FORD SHOULD NOT BE ABLE TO SELL THIS KIND OF CAR. I HAVE HAD ISSUES AFTER ISSUES WITH THIS 2013 FORD I HAVE HAD TRANSMISSION ISSUES THAT I HAD TO PAY FOR OUT OF POCKET AND NOW THIS LESS THAN 47K THIS CAR MODEL IS A LEMON!! AS MUCH TROUBLE THIS CAR HAS CASED ME I SHOULD GET A FULL REFUND AND FORD SHOULD BUY THIS PIECE OF JUNK BACK I HAVE 4 FORDS BUT THIS FORD IS MY LAST ONE I WILL BUY A HONDA OR SOMETHING ELSE FORD IS NOT WHAT IT USE TOO BE!

Mileage: 47,000

"STEERING ASSIST FAULT".. "STEERING LOSS". VEHICLE EXPERIENCED STEERING LOSS WHILE DRIVING AT 45 MPH AND NEARLY CAUSE A FATAL ACCIDENT. ELECTRONIC STEERING ASSIST CAN FAIL WITH OUT WARNING, WHICH RESULTS IN LOSS OF STEERING WHILE VEHICLE IS IN MOTION POTENTIALLY ENDANGERING THE DRIVER, PASSENGERS AS WELL AS OTHER MOTORISTS. THIS IS A HUGE SAFETY ISSUE AND MUST BE ADDRESSED IMMEDIATELY.

Mileage: 197,452

POWER STEERING FAILED SUDDENLY WHILE DRIVING ON A STRAIGHT SECTION OF CITY STREET - WITH NO WARNING. THE ENTIRE STEERING ASSEMBLY NEEDED TO BE REPLACED TO REPLACE A FAILED SENSOR MODULE!!!! *TR

Mileage: 60,000

MY ELECTRONIC STEERING ASSIST SYSTEM FAILED, I WAS DRIVING BACK FROM DOING ERRANDS, PULLED INTO MY APARTMENT COMPLEX AND THE YELLOW LIGHT CAME ON AND THE ERROR CODE CAME ON, MY STEERING LOCKED UP COULDN'T TURN STEER WHEEL, LUCKY I WAS GOING SLOW PULLED IN PARKING SPACE..THIS HAS COME ON BEFORE BUT THEN JUST WENT OFF, I CAN'T IMAGINE GOING ANY FASTER AND THE STEERING CEASE UP, I THINK ITS DANGEROUS, I GOT TOWED TO DEALERSHIP,NOW IS ON BACKORDER AND IS GOING TO TAKE SOME TIME, THANK YOU *DT*JB

Mileage: 86,000

CAR JERKS DURING ACCELERATION, CPU WAS UPDATED AT FORD DEALERSHIP BUT JERKING IS PERSISTENT, TRANSMISSION OVERHEATING SIGNAL APPEARED, CHECK ENGINE SIGNAL APPEARED, CAR REVERSE GEAR FAULTY. ALL HAPPENED WHILE CAR WAS IN MOTION IN A BUSY STREET. AFTER CAR SHOWED THE TRANSMISSION OVERHEATING SIGNAL IT SHUT DOWN AND I WAS CLOSE TO GETTING HIT BY ANOTHER CAR FROM THE REAR END AS IT SHUT DOWN SIMULTANEOUSLY. CALLED TOWING SERVICE RIGHT AFTER BECAUSE CAR WOULD NO LONGER DRIVE WHEN ON GEAR. *TR

Mileage: 145,000

THE STEERING WHEEL GOT STUCK! THANK GOD I WAS LEAVING MY HOME AND NOTICED IT.. AND ALSO I HAD TO GET THE METER FIXED BECAUSE IT WAS GIVING ME THE WRONG GAS MILEAGE

WHEN THE OUT SIDE TEMPERATURE DROPS TO ABOUT 32 DEGREES OR LOWER THE ELECTRIC POWER STEERING FAILS. THIS CAN HAPPEN FROM A PARKED SITUATION AS WELL AS WHEN YOU ARE DRIVING.. IT WILL LOCK UP. HAS OCCURRED ON CITY STREETS.

Mileage: 160,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT FAILING TO STAY STRAIGHT. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO KOONS FALLS CHURCH FORD (1051 E BROAD ST, FALLS CHURCH, VA 22044) AND ALSO TO STAFFORD FORD LINCOLN OF SALISBURY (1902 N SALISBURY BLVD, SALISBURY, MD 21801) AND WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

Mileage: 94,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING WHEEL CEASED WITHOUT WARNING. THE CONTACT TOOK HER FOOT OFF THE ACCELERATOR PEDAL COASTED TO THE SHOULDER OF THE ROAD. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME BACK TO NORMAL VEHICLE OPERATION. THE VEHICLE WAS DRIVEN TO THE RESIDENCE WHERE THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. OBAUGH FORD, INC. 13 LEE JACKSON HWY, STAUNTON, VA 24401, (540) 851-4800) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,297. *DT *DL

Mileage: 131,297

ELECTRIC STEERING ASSIST SYSTEM WENT OUT. I WAS GETTING READY TO HEAD HOME WHEN THE STEERING WAS LIKE A LEAD BRICK, LUCKILY I WAS STILL IN MY WORK PARKING LOT OF NEWCASTLE HEATED STORAGE 7115 132ND PLACE SE NEWCASTLE WA 98059 WHEN IT WENT BAD. I COULDN'T CONTROL THE STEERING UNLESS I WAS A BODY BUILDER. I PARKED AND CALLED UBER.

Mileage: 72,671

THE ELECTRONIC POWER STEERING ASSIST FEATURE FAILED WHEN I WAS 100 MILES FROM HOME.IT OCCURRED AFTER THE CAR WAS PARKED FOR ABOUT 2 HOURS. PRIOR TO THIS IT WAS WORKING OK. THIS HAS HAPPENED ONE TIME BEFORE. WHEN IT HAPPENED BEFORE I DISCONNECTED THE BATTERY AND CLEANED THE TERMINAL. I CHARGED THE BATTERY AND THE PROBLEM WENT AWAY FOR ABOUT A MONTH. TODAY I TOOK THE CAR TO A SERVICE CENTER AND HAD THE BATTERY REPLACED. THE PROBLEM DID NOT GO AWAY THIS TIME. I HAD TO DRIVE THE CAR BACK ON THE FREEWAY WITHOUT POWER STEERING ASSIST.

Mileage: 42,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT STATED THAT THE WARNING LIGHT WAS NOT ILLUMINATED AFTER THE VEHICLE WAS RESTARTED. IN ADDITION, AFTER STARTING THE VEHICLE, THE STEERING WHEEL CEASED. THE CONTACT STATED THE VEHICLE WAS ABLE TO BE DRIVEN HOWEVER, THE STEERING WHEEL WAS VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO CORWIN FORD OF SPRINGFIELD 3241 S GLENSTONE AVE, SPRINGFIELD, MO 65804, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE DEALER DIAGNOSED VEHICLE WITH DEFECTIVE POWER STEERING NEEDING AN INTERIOR GEAR REPLACEMENT THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE HAD TO BE REPAIRED OUT OF POCKET THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING ABILITY BECAME VERY HARD. THE CONTACT STATED THAT THE FAILURE HAD BEEN OCCURRING FOR APPROXIMATELY TWO YEARS. THE POWER STEERING ASSIST FAILURE ILLUMINATED EVERY TIME THE VEHICLE WAS TURNED ON. THE VEHICLE WAS TAKEN TO THE SHOTTENKIRK FORD JASPER (868 GEORGIA 515, JASPER, GA,30143) TWICE, THEY DETERMINED INTERIOR GEAR REPLACEMENT NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Mileage: 89,000

MY CHECK ENGINE LIGHT IS ON AND THE CODE THAT WAS READ IS P1450. THE WHEEL LOCKED ON ME ON TWO SEPARATE OCCASIONS. I WAS UNABLE TO MAKE A TURN WHILE GOING ACROSS TRAFFIC TO GET TO THE OTHER SIDE OF THE MEDIAN AND HAD TO COMPLETELY TURN THE CAR OFF AND START IT AGAIN FOR IT TO UNLOCK.

Mileage: 107,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THROUGH AN INTERSECTION MAKING A LEFT TURN WITH THE ACCELERATOR PEDAL DEPRESSED, THE STEERING WHEEL CEASED WITH THE POWER TRAIN ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO VEER TO THE SHOULDER, TURNED THE VEHICLE OFF AND BACK ON BUT FAILED TO OPERATE AS INTENDED. THE CONTACT ALLOWED THE VEHICLE TO REST FOR AN HOUR TURNED THE VEHICLE ON AND THE VEHICLE OPERATED AS INTENDED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATION 82,000.

Mileage: 82,000

I STARTED THE CAR AND WHILE IT WAS STILL IN PARK, COMPLETELY UNMOVING, AN ALERT CAME UP ON THE SCREEN SAYING 'STEERING FAULT SERVICE NOW' AND THE STEERING WHEEL WAS COMPLETELY UNABLE TO MOVE.

Mileage: 125,000

MY POWER STEERING SEIZED AND WENT OUT WHILE DRIVING ON THE FREEWAY WITH MY CHILD. WE ARE SO LUCKY THAT WE DID NOT CRASH AND DIE! I HAVE HAD NOTHING BUT PROBLEMS WITH MY 2013 FORD FOCUS! I JUST WANTED A SAFE CAR FOR MY CHILD AND I. EVEN AFTER I FIX IT AND PAY OVER $2000.00 I WILL NEVER FEEL SAFE IN THIS CAR AGAIN! HOW CAN FORD BE OK WITH THIS. THE CAR ITSELF SHOULD BE RECALLED! POWER STEERING, TRANSMISSION REPLACEMENT, BRAKE LINES FAILING, RADIO HAS GONE OUT, SYNC NEVER WORKED, DOOR LATCHES FAILED, NOW I AM TOLD MY GAS TANK IS RECALLED! UGGGG!

Mileage: 87,000

POWER STEERING WENT OUT. ALERT FOR POWER STEERING. THE RACK AND PINION HAVE TO BE REPLACED. THIS CAR ONLY HAS 61,000 MILES ON IT AT THIS TIME. WAS TOLD BY REPAIR SHOP THAT THIS WAS LOW MILEAGE FOR THIS TYPE OF REPAIR. CAR IS DRIVEN MAINLY ON HIGHWAY. CAR IS WELL MAINTAINED. BOUGHT VEHICLE TWO YEARS AGO. IT WAS A ONE OWNER CAR THAT ONLY HAD 29,000 MILES. I AM 50 YEARS OLD AND A RELIABLE DRIVER. THIS CAR HAS HAD TO HAVE A CLUTCH REPLACED AND STEERING REPLACED IN TWO YEARS. THE CARS STEERING WENT OUT DURING A STOP. WAS ABLE TO GET TO THE NEAREST REPAIR SHOP WITH HARD STEERING.

Mileage: 61,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A GRINDING SOUND AND THE WHEEL LOCKED, WHILE THE CONTACT MADE A TURN. THE STEERING ASSIST FAULT LIGHT ILLUMINATED AND THE CONTACT COULD NO LONGER TURN THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER JIMMY GRANGER FORD NATCHITOCHES (7501 LA-1, NATCHITOCHES, LA 71457 (318) 252-8559) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER CONFIRMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S HOME AND WAS CURRENTLY UNREPAIRED. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

ELECTRIC POWER STEERING FAILED. THE FOLLOWING FORD ERROR OR FAULT CODES WERE IDENTIFIED: U3000:49-48 AND U3000:53-C8. FORD DEALERSHIP ADVISED REPLACEMENT COST WOULD BE APPROX. $2,600. VEHICLE IS A 2013 FORD FOCUS EV WITH APPROX. 60K MILES. BASED ON REPORTS READ ON NHTSA WEBSITE AND OTHER NOTABLE RESOURCES FORD HAS HAD ISSUES WITH ELECTRIC POWER STEERING IN SEVERAL MODELS. THOUGH THIS SPECIFIC MODEL AND YEAR ARE NOT IDENTIFIED IN A RECALL, THE ELECTRIC STEERING FAILURE AND ACCOMPANYING CODES FIT THE BILL WITH ISSUES COVERED IN A RECALL. WHEN THIS ISSUE OCCURRED THE VEHICLE WAS IN MOTION ON DOWNTOWN CITY STREETS, TRAVELING AT AN APPROX. SPEED OF 25 TO 30 MPH WHEN THE ELECTRIC STEERING FAILED. THIS EVENT CAUSED THE VEHICLE TO VEER OFF TO ONE DIRECTION AND STRIKE A CURB WHILE AT THE SAME TIME I DEPRESSED THE BRAKES TO STOP OR SLOW THE VEHICLE IN AN ATTEMPT TO REGAIN CONTROL. THE VEHICLE NEVER REGAINED ELECTRIC POWER STEERING CONTROL.

Mileage: 60,000

WHEN STARTING THE CAR RECEIVED THE FOLLOWING ERROR "STEERING ASSIST FAULT". THE CAR HAS NO POWER STEERING AND IS UNDRIVABLE. TURNED CAR ON AND OFF TRYING TO RESET IT BUT IT WILL NOT RESET. THE CAR WAS STATIONARY LOCATED IN A PARKING LOT.

Mileage: 78,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT TO MAKE A TURN, IT LOST STEERING ABILITY AND "STEERING ASSIST FAULT" AND "SERVICE RDQ,D" APPEARED ON THE MESSAGE CENTER. THE VEHICLE WAS TOWED TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

Mileage: 147,000

WITH NO CAUSE OR WARNING, THE INSTRUMENT PANEL NOTIFIED ME THAT "HILL ASSIST IS UNAVAILABLE". ALSO, WHEN STATIONARY, THERE APPEARS TO BE NO POWER STEERING WHEN ATTEMPTING TO TURN LEFT. THIS PROBLEM STOPS WHEN ROLLING FORWARD OR REVERSE. AFTER MOVING, THE PROBLEM DOES NOT REOCCUR (STOP SIGNS, STOP LIGHTS, ETC). IT DOES, HOWEVER, OCCUR AGAIN WHEN THE IGNITION IS TURNED OFF, THEN BACK ON. BOTH OF THESE PROBLEMS BEGAN AT THE SAME TIME.

Mileage: 90,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE "POWER STEERING ASSIST FAILURE" MESSAGE APPEARED AND THE STEERING ABILITY SEIZED. THE CONTACT DROVE THE VEHICLE TO BRADLEY FORD LINCOLN (1690 INDUSTRIAL BLVD, LAKE HAVASU, AZ 86403) AND THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES. THE VEHICLE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

I WAS DRIVING ON A NORMAL STREET I HADE THE GREEN LIGHT TO TURN LEFT AND AS I WAS TURNING THE STEERING WHEEL GOT REALLY HARD I ALMOST CRASH TO A POLE...THEN A (POWER STEERING SERVICE LIGHT CAME ON) THIS IS THE FIRST TIME THAT LIGHT CAME ON I WAS LOOKING FOR SOME INFORMATION ABOUT THE POWER STEERING AND IT SEEMS IM NOT THE ONLY ONE THAT HAVE THE SAME PROBLEM..

Mileage: 93,463

MY SON HAD JUST DRIVEN TO ALTOONA, PA FROM WASH DC, PARKED THE CAR, AND WENT INTO HOUSE. CAME OUT OF HOUSE, GOT INTO CAR TO DRIVE TO STATE COLLEGE , PA WHERE HE IS A STUDENT AT PSU. WAS UNABLE TO STEER THE CAR. LUCKILY THIS DIDN'T HAPPEN WHILE HE WAS ON THE HIGHWAY. CAR HAD TO BE TOWED TO STUCKEY FORD IN HOLLIDAYSBURG, PA. SHOULDN'T SUCH A DANGEROUS MALFUNCTION,ESPECIALLY WITH ONLY 40,000 MILES , QUALIFY AS A RECALL ? COST OF REPAIR WAS $2495.00.

Mileage: 40,000

THE POWER STEERING WENT OUT IN MY CAR EARLIER IN THE DAY ON 9/17/19 WHEN I WAS MAKING SOME OF MY ROUNDS FOR WORK. I MADE A STOP AT A BUSINESS, AND WAS ONLY INSIDE FOR A COUPLE OF MINUTES. I GOT BACK IN MY CAR, STARTED IT AND THE STEERING WHEEL WAS VERY HARD TO MOVE. I BACKED OUT AND WENT TO A STORE ABOUT 2 MILES DOWN THE ROAD. CHECKED SOME THINGS, BUT DIDN'T SEE ANYTHING WRONG. STARTED MY CAR AND IT WORKED. LATER THE SAME EVENING MY BOYFRIEND AND I DROPPED OFF OUR KIDS TO GO TO TOWN REAL QUICK. WE WERE ONLY GONE FROM THEM FOR ABOUT 45 MINUTES WHEN WE WENT TO HEAD BACK TO GET THEM AND THE STEERING WASN'T WORKING AGAIN. THERE WAS NO NOISE, NO SIGN, NO LIGHT, NOTHING. IT JUST QUIT. WE CHECKED THE FUSE AND IT LOOKED FINE. IT DOESN'T THROW OUT ANY KIND OF CODE. IT SHOWS THAT IT HAS POWER. WE DID MAKE IT HOME, BEING VERY CAUTIOUS. IT'S NOT WORKING TODAY, SO THAT MEANS I CAN'T DO MY JOB. HOWEVER, WHEN WE STARTED SEARCHING THE INTERNET WE BOTH SEE ALL KINDS OF COMPLAINTS STATING THE SAME PROBLEMS. WHY HAS NOTHING BEEN DONE TO ADDRESS THIS ISSUE? THERE WERE RECALLS FOR THE SAME PROBLEM ON OTHER VEHICLES, BUT NOT THE FOCUS. OBVIOUSLY THERE IS A PROBLEM THAT FORD NEEDS TO FIX.

Mileage: 130,000

BACKING OUT OF DRIVEWAY AND STEERING WHEEL SIEZED UP. WARNING LIGHT COMES ON SAYING STEERING ASSIST FAULT SERVICE. TAKE IT TO DEALER THEY SAY NEED TO REPLACE STEERING GEAR ASSEMBLY RACK AND PINION AND SOME MODULE. TOTAL 2647.00 WITH 88000 MILES.

Mileage: 88,342

POWER STEERING ASSIST SEEMS TO HAVE FAILED ,HARD TO STEERWHEN TURNING,ALSO HARD TO DRIVE STREIGHT

Mileage: 94,500

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE AT A NEARBY FUEL STATION AND THEN DROVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

MY STERLING GET STUCK AND MY TRANSMISSION MAKING NOISE AND MY CAR DONT GO INTO REVERSE

TRANSMISSION STOP WORKING IN MIDDLE OF BUSY INTERSECTION DURING RUSH HOUR. I WAS TURNING LEFT, CAR WAS STATIONARY WAITING FOR TRAFFIC TO PASS. THANKFUL I THINK IT QUIT IN NEUTRAL ALTHOUGH DASHBOARD WAS BLACK & GEAR SHIFT WOULD NOT LOCK INTO ANY GEAR; COULD BE PUSHED INTO CORNER BUSINESS PARKING LOT. IT WAS FIXED BUT NEVER COMPLETELY BETTER NOR DID I FEEL COMPLETELY SAFE. I HAD 2 CLUTCH REPLACEMENTS, WHICH WERE ALSO FIXED & PAID BY THEM. FORD DEALER REPLACE SOME RECALL ON SIDE DOORS, BUT NEVER FIXED THE RECALL ON FUEL TANK, NEVER INFORMED THAT THEY EVER GOT PART IN AS LETTER STATED.

Mileage: 73,531

I WAS BACKING UP AT A GAS STATION AND ALL OF A SUDDEN IT JUST QUIT STEERING. I WAS MOVING VERY SLOWLY SO WAS ABLE TO STOP WITH MY BRAKES, BUT IT WAS A VERY CLOSE CALL

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE POWER STEERING COMPLETELY FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE HOME. THE CONTACT PREVIOUSLY CALLED J.C. LEWIS FORD (9505 ABERCORN ST, SAVANNAH, GA 31406, (912) 210-5676) BECAUSE THE FAILURE INITIALLY BEAN WHEN THE VEHICLE WAS STARTED. UPON RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. THE DEALER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE THERE WAS NO RECALL. THE MANUFACTURER WAS NOTIFIED AND THEY PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

CAR WAS SITTING IDLING FOR APPROXIMATELY 5 MINUTES WITH THE AC ON, THEN PROCEEDED TO DRIVE SLOWLY OUT OF PARKING LOT AS SOON AS I GOT OUT OF PARKING LOT, ABOUT 500 FT THE POWER STEERING WENT OUT, NO WARNING THAT I WAS AWARE OF IT JUST WENT OUT. I WAS ON A RESIDENTIAL STREET. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD AND TURN THE VEHICLE OFF AND WHEN I RESTARTED THE VEHICLE IT WAS FINE.

Mileage: 104,974

SOON AFTER THE PURCHASE OF MY VEHICLE I BEGAN TO EXPERIENCE PROBLEMS WITH THE TRANSMISSION. IN THE EARLY YEARS OF OWNING MY CAR I TOOK IT INTO FORD FOR THE RECALL REPAIRS WHICH DID NOTHING TO SOLVE THE ISSUE WITH MY CAR. AFTER ABOUT 3 OR 4 FAILED ATTEMPTS TO HAVE MY CAR PROPERLY FIXED I STOPPED TAKING IT IN. SO FOR THE LAST 5 YEARS I'VE BEEN DRIVING MY VEHICLE WITH THIS TRANSMISSION ISSUE. THERE ARE TIMES WHERE MY VEHICLE STALLS COMPLETELY AND THE STEERING WHEEL STIFFENS SO I AM UNABLE TO DRIVE. THEY'RE HAVE BEEN TIMES WHERE I HAD TO CONTINUALLY PULL OVER AND STOP MY VEHICLE COMPLETELY, WAITING A FEW MINUTES TO RESTART MY CAR SO I WOULD BE ABLE TO DRIVE. I KNOW HAVE A 2 YEAR OLD SON AND FEEL EXTREMELY UNCOMFORTABLE AND UNSAFE IN THIS VEHICLE. AT THIS MOMENT I CANNOT AFFORD TO TRADE MY VEHICLE IN EITHER AND TAKE THE LOSS OF ALL THE MONEY I PUT INTO THIS CAR.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING STOPPED FUNCTIONING WHILE DRIVING APPROXIMATELY 30 MPH. THE 'STEERING ASSIST FAULT, SERVICE REQUIRED' MESSAGE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 108,604. THE VIN WAS INVALID. *TR*JB

Mileage: 108,604

AS OTHERS DESCRIBED. WHILE DRIVING THE POWER STEERING STOPS. PULL OVER AND RESTART THE ENGINE AND THE STEERING ASSISTS COMES BACK. THIS HAS BEEN HAPPENING FOR A YEAR INTERMITTENTLY ABOUT 6-8 WEEKS APART. THIS WEEK IT HAPPENED BUT THE STEERING ASSIST HAS NOT RETURNED.

Mileage: 138,000

WHILE DRIVING, MY POWER STEERING RANDOMLY GOES OUT, LUCKILY I WAS PARKING WHEN IT DID, BUT THE MESSAGE POPS UP AS -STEERING ASSIST FAULT-. NOW I WOULD HAVE BEEN WORRIED IF IT WASNT FOR THE FACT THAT IT WOULD WORK FOR SHORT PERIODS OF TIME THEN RANDOMLY CUT OFF IN THE MIDDLE OF DRIVING, GOT ME ONCE ON A TURN ALMOST CAUSING ME TO CRASH. NOT SURE IF THERE IS A REAL DIFFERENCE WITH THE OTHER FOCUSES BUT MINES A 2013 FORD FOCUS SE HATCHBACK.

Mileage: 127,000

WHEN I TURNED MY CAR ON I GOT AN ALERT THAT SAID "STEERING ASSIST FAULT SERVICE REQUIRED". I TRIED TO BACK UP BUT THE STEERING WHEEL WAS COMPLETELY STIFF SO I TURNED MY CAR OFF. WHEN I TURNED IT BACK ON THE POWER STEERING RETURNED. I HAVE READ A LOT OF COMPLAINTS ABOUT THE SAME ISSUE ONLINE, AND I AM CONFUSED AS TO WHY THERE ISN'T A RECALL ON THE POWER STEERING YET.

Mileage: 130,000

THIS FOCUS HAS GAVE ME NOTHING BUT PROBLEMS . I'VE HAD IT FOR ALMOST 4 YEARS IN JANUARY. AND IT'S LEFT ME STRANDED NUMEROUS TIMES MULTIPLE TRIPS TO THE DELERSHIP LETS NOT GET STARTED ON HOW AWFUL THEY ARE. I'M GOING TO TRADE IT IN . NEVER WILL I BUY ANOTHER FORD !!

DROVE TO WORK FINE, ON MY WAY HOME, ALERT COMES ON STEERING WHEEL FAULT AND THEN I CAN BARELY TURN THE WHEEL. I PANIC AND PULL INTO AUTO ZONE, WHICH THEY SAY I MAY NEED POWER STEERING FLUID SO I BUY A BOTTLE. LOOK IN THE CAR BOOK TO SEE WHERE TO PUT IT, TURNS OUT THIS CAR ISNT EQUIP WITH THAT, I HAVE AN ESP! GET IN THE CAR AGAIN AND EVERYTHING IS FINE NO ALERT AND I CAN DRIVE IT FINE. NEXT DAY I GO TO DRIVE AND AGAIN I HAVE AN ALERT AND CAN NOT DRIVE!!! THIS IS MY 1ST CAR EVER AND IN THE 2YRS I'VE HAD IT NOTHING BUT RECALLS ON IT! THIS NEEDS TO BE A RECALL TO MANY ARE COMPLAINING ABOUT THE SAME ISSUE. WHAT IF THIS HAPPEN ON A HIGHWAY!?!?! ON TOP OF THIS I'M STILL WAITING FOR A FIX TO THE GAS GAUGE ISSUE, AND THE TRANSMISSION WAS SUPPOSEDLY FIX BUT IT'S STILL DOING THE SAME THING AFTER A FULL STOP, IT HAS A HARD TIME GOING AGAIN!!!!! I WILL NEVER BY A FORD VEHICLE AGAIN

Mileage: 59,600

THE WARNING IN THE ATTACHED PICTURE CAME UP AND POWER STEERING QUIT WORKING. WARNING GOES OUT WHEN YOU TURN CAR OFF BUT IT'S RIGHT BACK ON WHEN YOU START THE CAR.. I WENT TO LEAVE FOR WORK AND STARTED THE CAR AND WENT TO PULL OUT OF MY DRIVEWAY AND COULD BARELY TURN THE STEERING WHEEL. SO I PARKED IT AND GOT IN MY PICK UP TRUCK. HAVEN'T DRIVEN IT SINCE BECAUSE IT WON'T GO OUT. HAD ANOTHER ISSUE WITH THE CAR. I HAD IT FIXED AT FORD FOR SEVERAL HUNDRED DOLLARS AND THEN A RECALL CAME OUT. WAS WAITING TO SEE IF A RECALL CAME OUT ON THIS ISSUE.

Mileage: 140,000

AFTER STARTING MY VEHICLE, AND PUTTING IT INTO GEAR, THE STEERING WHEEL LOCKS UP AND I GET AN ERROR STATING "STEERING FAULT ASSIST SERVICE REQUIRED". TURNING THE VEHICLE OFF AND ON AGAIN FIXED THIS ISSUE A FEW TIMES BEFORE, BUT IT WORRIES ME THAT THE POWER STEERING COULD GO OUT AT ANY TIME. THERE ARE SEVERAL RECALLS FOR OTHER FORD MODELS HAVING THIS ISSUE, SUCH AS THE FUSION, BUT THERE IS NO RECALL FOR THE FOCUS.

Mileage: 131,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE FAILURE RECURRED. THE CONTACT CALLED BRANDON FORD AT 813-246-3673 (LOCATED AT 9090 E ADAMO DR, TAMPA, FL 33619) AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Mileage: 50,000

POWER STEERING FAULT NUMEROUS TIMES AND CAR HAS TO BE SHUT OFF AND RESTARTED SOMETIMES MULTIPLE TIMES TO GET POWER STEERING TO WORK SO THE CAR IS DRIVEABLE

Mileage: 175,000

MY 2013 FORD FOCUS HATCHBACK POWER STEERING STOP WORKING! THIS IS NOT GOOD BECAUSE NOW I HAVE NO CHOICE BUT TO HIT SOMETHING BECAUSE I CAN NO LONGER MANEUVER AROUND IT. THE CAR IS HARD TO STEER AND SHOULD NOT HAPPEN ON ANY VEHICLE! LUCKILY THIS HAPPENED HOURS AFTER GETTING HOME FROM WORK. NOW I HAVE TO DRIVE MY CAR LIKE THIS UNTIL I PAY IT OFF OR TRADE IT IN! THAT'S CRAZY AND I HAVE FOUND OUT THAT I AM NOT THE ONLY ONE THAT HAD THIS ISSUE!

Mileage: 179,200

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE MAKING A LEFT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO TURN. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AS THE POWER STEERING AND OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

POWER STOPPED OPERATING WHILE DRIVING. IT HAD SUDDENLY BECOME VERY DIFFICULT TO TURN THE STEERING WHEEL. THIS IS DANGEROUS ESPECIALLY FOR A SMALLER PERSON, THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN.

Mileage: 85,640

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE DRIVER MANAGED TO STEER THE VEHICLE HOME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 61,000.

Mileage: 61,000

THE POWER STEERING HAS COMPLETELY FAILED. IT IS VERY DIFFICULT TO TURN THE CAR, ESPECIALLY AT LOW SPEEDS.

Mileage: 84,000

POWER STEERING FAILED WHILE VEHICLE WAS MOVING ON SURFACE ROAD MAKING IT NEARLY IMPOSSIBLE TO SAFELY STEER OUT OF TRAFFIC. FAILURE CAME ON SUDDENLY AND WITHOUT WARNING.

Mileage: 98,000

COMPLETE FAILURE OF POWER STEERING MAKING CAR IMPOSSIBLE TO DRIVE. PER DEALER RACK / BOLT FAILURE. ESTIMATE TO REPAIR $2200. COULD HAVE CAUSED CAR CRASH. WHAT HAPPENED WARNING LIGHT TO PULL OVER GET SERVICE IMMEDIATELY FOLLOWED BY COMPLETE LOCKING OF STEERING. EVEN THE TOW TRUCK PERSON COULD BARELY GET ON TO TOW TRUCK BECAUSE COULD NOT MOVE POSITION OF CARE.

Mileage: 62,000

THE STEERING FAILURE WAS NOTICED DRIVING AT HIGH WAY SPEED AS IT BECAME VERY DIFFICULT TO MAINTAIN A STRAIGHT LINE OF TRAVEL. ONCE I DETERMINED SOMETHING WAS WRONG I PULLED OVER TO RUN THE CARS BUILT IN DIAGNOSTIC. THE DIAGNOSTIC CLAIMED THERE WAS A STEERING FAULT AND SERVICE WAS NEEDED BUT APPEARED AS IF THE VEHICLE WAS STILL FUNCTIONAL. I THEN DECIDED TO SHUT THE VEHICLE OFF AND RESTART IT, ONCE RESTARTED THE ERROR MESSAGE "STEERING LOSS STOP SAFELY" APPEARED AND THE STEERING WAS EFFECTIVELY LOCKED UP

Mileage: 90,814

WHILE DRIVING ON THE INTERSTATE RECEIVED A WARNING 'POWER STEERING ASSIST FAULT- SERVICE REQUIRED'. NEARLY WRECKED, BUT WAS ABLE TO PULL ONTO THE SHOULDER, WHEN I RESTARTED THE VEHICLE THE ERROR WENT AWAY AND POWER STEERING WAS BACK. MADE IT HOME (CAUTIOUSLY) AND NOW THE ERROR COMES UP EVERY TIME I START THE VEHICLE AND THE WHEEL IS NEARLY IMPOSSIBLE TO TURN.

Mileage: 112,000

COULD HAPPEN WHILE DRIVING OR WHEN YOU TURN ON THE CAR.... ON THE SCREEN APPEARS A MESSAGE SAYING 'STEERING WHEEL PROBLEM, PLEASE CONTACT SERVICE' AND THE WHEEL TURNS TO BE REALLY HARD TO MOVE, VERY DANGEROUS..... THE ONLY WAY TO FIXED ON THE MOMENT IS TO STOP.... TURN OFF THE CAR AND ON AGAIN. THIS IS A AUTOMATIC STEERING SYSTEM, THERE IS NO WAY TO ADD FLUID OR TRY TO FIX IT BY YOURSELF.

Mileage: 96,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO STEER THE VEHICLE TO SAFETY. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS TOWED TO DIEHL'S FORD SALES (11782 NATIONAL PIKE, GRANTSVILLE, MD 21536, (301) 895-5135) WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING SYSTEM NEEDED TO BE INSTALLED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNKNOWN.

Mileage: 58,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE CONTACT RESTARTED THE VEHICLE, THE POWER STEERING ASSIST WARNING MESSAGE DISPLAYED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. AFTER TURNING THE ENGINE OFF, THE CONTACT INDICATED THAT THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO GANLEY FORD WEST (16100 LORAIN AVE, CLEVELAND, OHIO) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE POWER ASSIST STEERING MODULE MALFUNCTIONED AND SEIZED. WESTLAND FORD (3450 WALL AVE, OGDEN, UT 84401, (801) 629-5500) WAS ABLE TO REPLICATE THE FAILURE AND A MODULE WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY, WITH THE HELP OF THE MANUFACTURER, STATED THAT THE STEERING RACK FAILED. THE VEHICLE WAS NOT REPAIRED AGAIN BECAUSE THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 105,000...*BF CONSUMER HAS HAD 2 OCCURRENCES WITH POWER STEERING. FIRST TIME POWER STEERING DID NOT ROTATE. HAD THE VEHICLE TOWED AND REPROGRAMMED THE POWER ASSIST MODULE. SECOND TIME THE SAME LOCKED STEERING COLUMN ISSUE RECURRED. NEITHER EVENT WAS WHILE DRIVING. ?PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB

Mileage: 105,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE FOLLOWING MORNING, THE MESSAGE CENTER DISPLAYED "POWER STEERING LOST, DO NOT DRIVE". THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 5 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE STEERING WHEEL FAILED AND WAS DIFFICULT TO TURN. ALSO, THE FUEL GAUGE WAS INOPERABLE. THE VEHICLE WAS TAKEN TO JARRETT SCOTT FORD OF PLANT CITY (2000 E BAKER ST, PLANT CITY, FL 33563 (877) 751-9729) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE SHOULD BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,000.

Mileage: 102,000

I WENT TO LEAVE ONE DAY AND MY STEERING WHEEL WAS LOCKED. IT CAME UNLOCKED ITSELF. WHILE WE WERE DRIVING HOME ON THE INTERSTATE AT SPEEDS OF 70-75 MPH THE POWER ASSIST LIGHT COMES ON AND LOST POWER STEERING. NO STEERING WHATSOEVER. MECHANIC CHECKED OUT AND ITS THE RACK AND PINION. NO RECALLS BUT ALL THESE SAME MODELS WITH THE SAME FAULTY STEERING. 97000 MILES. RACK AND PINION WAS REPLACED.

Mileage: 97,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE CONTACT EXPERIENCED DIFFICULTY TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,853. THE VIN WAS NOT PROVIDED.

Mileage: 127,853

THE STEERING ASSIST BECAME IN OPERABLE MAKING IT ALMOST IMPOSSIBLE TO STEER THE CAR. IT WAS PARKED AT THE TIME. BUT LEFT MY TEENAGE DAUGHTER STRANDED

Mileage: 139,000

STEERING WAS CATCHING WHILE DRIVING AND I HAD TO PUSH HARD TO TURN THE WHEEL PAST CERTAIN POINTS AS IT GOT CAUGHT AT CERTAIN POINTS. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. THAT ISSUE STOPPED BUT THE WHEEL MAKES A GRINDING NOISE WHILE TURNING THE WHEEL AT LOW SPEEDS. I WAS TOLD THAT THE ELECTRICAL RACK AND PINION STEERING NEEDS TO BE REPLACED. THE VEHICLE AS ABOUT 93K MILES ON IT.

Mileage: 93,000

ELECTRIC STEERING RACK MALFUNCTIONS, FAILING TO COME ON, AND DISPLAYS 'STEERING FAULT' ON THE INFORMATION DISPLAY. LATELY IT FAILS TO TURN ON EVERY TIME I START THE VEHICLE, ONLY WORKING AFTER I TURN THE CAR OFF AND ON AGAIN. I HAVE HAD THIS PROBLEM FOR OVER A YEAR, BUT UNTIL RECENTLY IT WAS INFREQUENT. I AM NOW CONCERNED I WILL BE STRANDED OR THAT IT WILL FAIL WHILE DRIVING, POTENTIALLY CAUSING SERIOUS INJURY.

Mileage: 82,000

TAKATA RECALL VEHICLE ONLY HAS 72,000 MILES N THE ELECTRIC POWER STEERING MOTOR CLANKS CAN'T REPLACE MOTOR HAVE TO REPLACE WHOLE RACK SYSTEM N AT ANYTIME WHILE DRIVING IT CAN LOCK UP N CAUSE A ACCIDENT

Mileage: 72,000

STEERING LOCKED UP WHILE BACKING OUT OF PARKING SPOT. LUCKY WAS ABLE TO DRIVE IT FORWARD BACK INTO SPOT. STEERING FLUID AT APPROPRIATE LEVEL, MORE THAN JUST A FAIL IN POWER STEERING. TWENTY-FOUR HOURS LATER CAR WILL START AND EVEN GO INTO GEAR, BUT STEERING LOCKED.

POWER STEERING ASSIST FAILED FOR SEVERAL MINUTES. STEERING EFFORT WAS EXTREMELY HIGH DURING THIS PERIOD (FAR HIGHER THAN OLD MANUAL STEERING CARS). POWER ASSIST RECOVERED AFTER STOPPING THE CAR AND RE-STARTING.

Mileage: 105,000

STEERING IS LOCKED AND WILL NOT TURN. MESSAGE APPEARED THAT STATED STEERING LOSS STOP SAFELY. VEHICLE IS NOT DRIVABLE, IF I WAS DRIVING WHEN THIS HAPPENED I WOULD HAVE CRASHED. VEHICLE ONLY HAS 74000 MILES ON IT.

Mileage: 74,000

MY 2013 FORD FOCUS STEERING WHEEL HAS BEEN LOCKING UP. I WAS DRIVING 75 ON A HIGHWAY AND MY WHEEL LOCKED UP. I LOST CONTROL OF THE CAR, SPINNING SEVERAL TIMES BEFORE LANDING IN A DITCH WITH MY 7 YEAR OLD IN THE BACKSEAT. WE WERE NOT HURT THANKFULLY, BUT IT HAS CAUSED SOME EMOTIONAL TRAUMA FOR MY SON WHO HAD TO RECEIVE COUNSELING. MY CAR WAS CHECKED BY PROFESSIONALS THROUGH FORD COLLISION CENER. I HAD TO GET NEW TIRES AND AN ALIGNMENT, ABOUT $1000 WORTH OF DAMAGE. SINCE NO ONE COULD FIND ANYTHING WRONG WITH MY STEERING I THOUGHT MAYBE IT WAS A FREAK ACCIDENT. MY STEERING WHEEL HAS LOCKED UP SEVERAL TIMES WHEN PUTTING IT IN REVERSE. IT THEN LOCKED UP COMPLETELY WHILE MAKING A LEFT HAND TURN THAT ALMOST ENDED IN ANOTHER WRECK. IT IS THE STEERING MOTOR AND WILL COST ME $1800 TO FIX. I HAVE FILED A CLAIM WITH FORD AND THEY REFUSE TO TAKE RESPONSIBILITY FOR THIS STEERING DEFECT. UPON DOING SOME RESEARCH, THE STEERING MOTOR HAS BEEN A PROBLEM WITH FORD'S FROM 2010-2014, WITH DOCUMENTED CASUALTIES DUE TO THE STEERING LOCKING UP. THIS IS A SERIOUS ISSUE AND SHOULD NOT BE IGNORED ANY LONGER. RECALL THE STEERING MOTORS NOW, TAKE ACTION. I CAN'T EVEN TRADE THIS CAR IN FOR ANOTHER BECAUSE THE PRICE OF THE VEHICLE DETERIORATES WITH EVERY RECALL, INCLUDING THE RECALL OF THEIR FAULTY TRANSMISSION ISSUES. GET THESE CARS OFF THE ROADS, THEY ARE A HAZARD!

Mileage: 110,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAULT WARNING INDICATOR ILLUMINATED AND THE STEERING ABILITY SEIZED. THE CONTACT TURNED THE VEHICLE OFF AND ON, BUT THE FAILURE CONTINUED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,900.

Mileage: 85,900

WHILE DRIVING TO WORK ON A CITY STREET MY CAR JUST QUIT ON ME THE DASH INDICATED STEERING WHEEL DEFAULT, I STARTED THE CAR UP HAD NO PROBLEMS SINCE FOUR WEEKS AGO HE DID THE SAME THING MY CAR HAD 77,767 MILES AT THE TIME.

Mileage: 77,767

RACK AND PINION PARTS GIVE OUT AT 60,000 MILES RESULTING IN POWER STEERING FAILURE. GAVE OUT WHILE STATIONARY.

Mileage: 63,000

HILL START ASSIST LIGHT UNAVAILABLE LIGHT AND SKID LIGHT CAME ON. CAR JOLTS IN IT'S OWN DIRECTION ALL OF A SUDDEN. CLUTCH PROBLEM ALSO. CAR ISN'T DRIVING PROPERLY OR SHIFTING IN GEARS PROPERLY. DRIVING CAR ON STREET. WHEN TURNING CAR WANTS TO GO IN IT'S OWN DIRECTION. SCARY.

Mileage: 84,000

MANY PEOPLE ARE AWARE OF THE TRANSMISSION CONTROL MODULE PROBLEM WITH THE 2013 FORD FOCUS THAT HAS BEEN RECALLED. HOWEVER, I HAVE HAD ANOTHER PROBLEM WITH MY FORD FOCUS THAT I RESEARCHED AND FOUND THAT MANY MORE PEOPLE ARE HAVING THE SAME OR SIMILAR PROBLEM WITH THEIR FUEL TANK COLLAPSING AND NEEDING TO REPLACE MOST OF THE COMPONENTS IN THE ENTIRE FUEL SYSTEM. I HAD THE PURGE VALVE REPLACED AS AN OUT OF POCKET EXPENSE AS MY EXTENDED WARRANTY HAS EXPIRED, HOPING THIS WOULD FIX THE PROBLEM. I WAS INFORMED BY THE MECHANIC THAT TO FIX MY CAR COMPLETELY, IT WOULD MOST LIKELY NEED A NEW FUEL TANK, FUEL PUMP, FUEL FILTER, FUEL LINE AND OF COURSE THE PURGE VALVE ( WHICH I HAD REPLACED ). MY CAR IS ONLY 5 YEARS OLD AND I DO NOT KNOW HOW OR WHY I NEED TO REPLACE THE ENTIRE FUEL SYSTEM. I HAVE SEEN MANY POSTS DESCRIBING THE SAME SITUATION ON CARCOMPLAINTS.COM AND KNOW OF SOMEONE LOCALLY WHO I KNOW PERSONALLY WHO HAS THE EXACT SAME PROBLEM WITH THEIR 2013 FORD FOCUS. WHEN DRIVING, MY ENGINE WILL SHUT OFF COMPLETELY. FROM TIME TO TIME, MY OIL LIGHT WILL COME ON AS MY ENGINE STALLS OUT AND TRIES TO 'DIE' AND I CAN PRESS THE GAS TO 'REVIVE' THE ENGINE AND KEEP IT FROM SHUTTING OFF. THIS REPAIR OF THE FUEL SYSTEM WAS ESTIMATED TO COST $2,000 TO REPAIR AND I JUST DON'T HAVE IT. I LISTED MY CAR ONLINE FOR $5,400 AS IS AND HAVE NO ONE INTERESTED IN IT AT THAT PRICE AFTER I'VE INVESTED NEARLY $20,000 IN THIS CAR IN THE 4 YEARS I'VE BEEN MAKING PAYMENTS, MAINTENANCE AND REPAIRS ON IT. I'VE ALSO HAD THE POWER STEERING REPLACED ON THIS VEHICLE WHEN I HAD AROUND 80,000 MILES ON IT. THE POWER STEERING FAILED WHILE IN MOTION AND ALMOST CAUSED AN ACCIDENT. THIS PARTICULAR VEHICLE IS A DANGEROUS ONE. BUYER BEWARE.

Mileage: 110,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND FAILED TO MOVE. WHEN THE CONTACT TURNED THE VEHICLE OFF AND ON, THE STEERING RETURNED TO NORMAL. THE POWER STEERING ASSIST INDICATOR DISPLAYED ON THE INSTRUMENT PANEL. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 25 MPH, THE STEERING WHEEL STALLED AND THE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (JONES FORD CASA GRANDE, 1932 N PINAL AVE, CASA GRANDE, AZ 85122) WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED THE DEALER, BUT NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 81,972.

Mileage: 81,972

CAR WAS PARKED FOR ABOUT AN HOUR AND WHEN WE WENT TO LEAVE WE DID NOT HAVE ANY STEERING. CAR WAS FINE BEFORE WE PARKED IT.

Mileage: 81,972

POWER STEERING ASSIST FAILURE, THE STEERING WHEEL IS INCREDIBLY HARD TO TURN WHEN THE VEHICLE IS STATIONARY.

Mileage: 113,750

ABOUT 5 MONTHS AGO, UPON STARTING MY CAR AFTER BEING LEFT OVERNIGHT RECEIVED AN ERROR MESSAGE OF "STEERING ASSIST FAULT" AND THE STEERING WHEEL WAS INCREDIBLY DIFFICULT TO TURN. I TURNED IT OFF AND RESTARTED IT AND THE ERROR MESSAGE WAS GONE AND THE STEERING WAS NORMAL AGAIN. THIS WOULD HAPPEN AGAIN TWICE OVER THE NEXT 5 MONTHS BUT IT ALWAYS CORRECTED ITSELF ONCE I RESTARTED THE CAR. EARLIER THIS WEEK THE ERROR CAME ON AGAIN BUT WOULDN'T GO AWAY AND MY STEERING WHEEL WAS DIFFICULT TO TURN. WITH DIFFICULTY I WAS ABLE TO GET IT TO THE DEALERSHIP WHERE AFTER SEVERAL DAYS I WAS TOLD THE ENTIRE STEERING RACK NEEDED TO BE REPLACED. THIS CAR IS LESS THAN 5 YEARS OLD AND HAS JUST SHY OF 78,000 MILES ON IT.

Mileage: 78,000

BOUGHT THIS CAR - HAD LESS THAN 2 YEARS AND THE TRANSMISSION FAILED TWICE. THE TRANSMISSION ISSUES WERE COVERED UNDER A RECALL. STEERING ASSIST FAULT/MALFUNCTION WAS HAPPENING. YOU'D SHUT THE CAR OFF AND TURN IT BACK ON AND IT WOULD FIX ITSELF. THE STEERING ASSIST FAULT COME ONE WHILE MY DAUGHTER WAS DRIVING AND SHE COULD NO LONGER STEER THE VEHICLE. THANK GOD SHE WASN'T INVOLVED IN A CAR ACCIDENT AND WAS CLOSE TO OUR HOUSE. THIS SEEMS TO BE A WELL-KNOWN DEFECT IN THE FORD CARS AND FORD IS OFFERING NO HELP TO FIX THE ISSUES. THEY ARE GOING TO GET SUED BECAUSE, SADLY, THIS DEFECT IS GOING TO END UP KILLING SOMEONE. THEY ARE LUCKY MY DAUGHTER WASN'T HURT. THIS STEERING ISSUE SHOULD BE RECALLED. LIVES ARE AT RISK AND NO ONE SEEMS TO CARE (ESPECIALLY FORD!). NOW FORD WANTS $2,500 TO FIX THIS DEFECT. I DON'T THINK SO! FORD WILL NOT GET ANOTHER RED CENT FROM ME, EVER! THEIR STEERING DEFECT COULD HAVE COST MY DAUGHTER HER LIFE! I'M READY FOR A CLASS ACTION LAWSUIT. I'M READY TO FIGHT! WHAT IS IT GOING TO TAKE TO GET THIS DEFECT RECALLED? AN INNOCENT LIFE, MAYBE TWO? WHAT? EVERYONE IS PUT ON NOTICE THAT THERE IS A SERIOUS MALFUNCTION WITH THIS CAR AND I KNOW FORD ALREADY KNOWS ABOUT IT. THEY'VE HAD ISSUES WITH STEERING IN THEIR OTHER VEHICLES THAT HAVE BEEN RECALLED AND THEY'VE HAD 100S+ (IF NOT MORE) OF COMPLAINTS WITH THIS VEHICLE IN PARTICULAR REGARDING THE STEERING. FORD TURNING A BLIND EYE IS COMPLETELY UNACCEPTABLE!

Mileage: 100,000

STEERING STARTED OFF STIFF. WHEN STARTING CAR HAD TO TURN WHEEL TO RIGHT FOR IT TO START WITHOUT FAILING. THEN JUST FROZE.

Mileage: 69,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 5-10 MPH, THE STEERING WHEEL FELT STIFF AND THE POWER ASSIST FAILURE MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO TOM PECK FORD (13900 AUTOMALL DR, HUNTLEY, IL 60142, (877) 841-2409) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 15742314. THE FAILURE MILEAGE WAS 58,000. **TR CONSUMER STATED IT OCCURRED 3X IN 2 MONTHS. UPDATED 11/9/18*JB

Mileage: 58,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE POWER STEERING SENSOR ALSO ILLUMINATED. IN ADDITION, WHILE DRIVING, THE TRANSMISSION MALFUNCTIONED AND CAUSED THE VEHICLE TO HESITATE WHEN ACCELERATING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (COUGHLIN FORD, 24001 U.S. RT. 23 SOUTH, CIRCLEVILLE OH) WHERE IT WAS DIAGNOSED THAT BOTH THE TRANSMISSION AND STEERING COLUMN WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 106,000. *TT CONSUMER STATED CAR HAD ISSUES WITH CLUTCH SINCE IT WAS BOUGHT. UPDATED 11/26/18*JB

Mileage: 106,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING (EPS) FAILED TO FUNCTION. ALSO, THE "STEERING ASSIST FAILED" MESSAGE FLASHED AND THE STEERING WHEEL BECAME EXTREMELY TIGHT WHILE ATTEMPTING TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER ISSUED TWO TSBS FOR THE STEERING, BUT THERE WAS NO EPS RECALL FOR THIS YEAR, MAKE, AND MODEL VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THAT THE VEHICLE BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. **TR *TR

Mileage: 56,000

STEERING ASSIST FAILURE. LOST POWER STEERING WHILE BACKING OUT OF GARAGE. STOPPED THEN TURNED VEHICLE OFF THEN ON AGAIN AND THE FAULT WENT AWAY.

Mileage: 89,000

LOSS OF POWER STEERING, WHEEL HARD TO TURN AND I HAVE TO USE MUSCLE POWER TO STEER

Mileage: 101,000

WE PARKED AT A GAS STATION FOR GAS AND WHEN WE STARTED THE CAR AGAIN, IT SHOWED "STEERING ASSISTANT FAULT" AND IT'S SO HARD TO TURN THE STEERING WHEEL. WE ALMOST CALLED SOMEONE TO TOW THE CAR. WE WENT TO A AUTO SHOP AND THE GUY SAID NOTHING CAUSED THIS, IT'S FORD'S PROBLEM AND WE NEED TO GO TO A DEALER'S TO REPLACE THE STEERING GEAR. WE WENT TO A DEALER AND IT COST 2100 TO REPAIR. AND IT'S NOT UNDER WARRANTY.

Mileage: 57,206

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE STEERING FAULT WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE STEERING FAULT WARNING INDICATOR ILLUMINATED. JIM CHARLON FORD, INC (269 SOUTH CHINA LAKE BLVD, RIDGECREST, CA) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED SINCE THE VIN WAS NOT INCLUDED IN A RECALL AND BECAUSE OF THE DIAGNOSTIC FEE. THE MANUFACTURER WAS CALLED, BUT THE CONTACT WAS NOT ABLE TO SPEAK WITH A LIVE REPRESENTATIVE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. THE VIN WAS NOT PROVIDED.

Mileage: 104,000

AT HIGHWAY SPEED VEHICLE STEERING BECOMES UNPREDICTABLE. AT TIMES THE STEERING WILL HAVE A 'LOOSE' FEELING WHERE INPUTS ARE MADE WITH NO RESPONSE CAUSING MORE INPUT TO BE MADE THEN SUDDENLY VEHICLE WILL TURN CAUSING AN OVER CORRECTION AND INPUT NEEDING TO BE MADE TO CORRECT THE VEHICLES PATH WHICH BASICALLY MAKES DRIVER SEESAW AT STEERING WHEEL TO KEEP VEHICLE IN A STRAIGHT LINE. OTHER TIMES STEERING BECOMES HARD TO MOVE OUT OF CENTERED POSITION CAUSING EXCESSIVE EFFORT TO MOVE STEERING WHEEL. ONCE MOVED OUT OF CENTER THE ABOVE MENTIONED FIGHT TO KEEP VEHICLES PATH STRAIGHT BEGINS. WHEN TRAILING BEHIND ANOTHER VEHICLE, ESPECIALLY SEMI TRAILERS THE VEHICLE BECOMES EXTREMELY UNSTABLE CAUSING CONSTANT LEFT AND RIGHT STEERING INPUTS TO KEEP VEHICLE FROM VEERING OFF HIGHWAY. SMALL BUMPS OR ROAD RUTS WILL OCCASIONALLY CAUSE STEERING WHEEL TO SNATCH LEFT OR RIGHT. VEHICLE ALIGNMENT HAS BEEN CHECKED TWICE, TIRES WERE REPLACED, ROTATED AND INFLATION CHECKED. FORD DEALERSHIP AND INDEPENDENT TIRE SHOP HAVE VERIFIED THAT THERE ARE NO WORN PARTS. FORD DEALER STATES ELECTRIC STEERING GEAR REQUIRES REPLACEMENT. I HAVE OWNED VEHICLE SINCE IT WAS NEW (5 YEARS) AND THIS CONDITION HAS JUST STARTED WITHIN THE LAST SEVERAL MONTHS.

Mileage: 80,000

MY STEERING GEAR HAS GONE OUT WITH LESS THAN 100,000 MILES ON CAR. I HAVE BEEN READING AND THIS IS AN ONGOING PROBLEM WITH THIS CAR. I ALSO ALMOST HIT A CAR DURING A TURN WHEN THE STEERING STOPPED WORKING. NOT SAFE AND IS A LEMON DUE TO ONGOING TRANSMISSIONS ISSUES AS WELL.

Mileage: 97,000

THE POWER STEERING WENT OUT ON THE VEHICLE. DEALER SAYS I HAVE TO REPLACE THE STEERING RACK AND HAVE A NEW ALIGNMENT - $2500.00 AND NOT COVERED UNDER ANY WARRANTY. CAR HAS ONLY 65,000 MILES ON IT.

Mileage: 65,000

THE FIRST PROBLEM WAS WITH THE TRANSMISSION, FORD EXTENDED THE WARRANTY TO COVER WHATEVER THE PART WAS OUT TO 150K MILES. THE SECOND PROBLEM WAS THE RADIO/SYNC SYSTEM QUIT WORKING. AND AS OF TODAY JULY 7 A STEERING ASSIST FAULT WARNING IS COMING UP ON THE DASH. I DID SOME RESEARCH AND THE PROBLEM DOES NOT APPEAR TO BE AN ISOLATED INCIDENT. THE STEERING ASSIST FAULT WARNING COMES ON WHEN YOU START THE VEHICLE, WE HAVE NOT SEEN IT HAPPEN WHILE IN MOTION.

Mileage: 71,461

POWER STEERING RACK BEGAN TO FAIL, TOOK INTO SHOP AND AS THEY REMOVED IT TO REPLACE IT IT FELL APART. I WAS ADVISED BY THE SHOP THAT SHOULD THIS HAD FAILED ON THE FREEWAY I COULD HAVE DIED DUE TO HAVING ZERO STEERING ABILITY.

Mileage: 71,836

THE STEERING WHEEL COMPLETELY LOCKED UP AFTER RECEIVING AN ALERT MESSAGE THAT READ 'STOP SAFELY STEERING DISABLED'. EXTREMELY DANGEROUS SITUATION BEING LEFT WITH NO ABILITY TO STEER THE CAR. HAD TO HAVE THE CAR TOWED AND POWER STEERING RACK REPLACED

Mileage: 60,000

FORD FOCUS 2013 STEERING ASSIST FAULT. AS I WAS DRIVING MY POWER STEERING STOPPED WORKING. I WAS VERY RATTLED AS THE CAR SUDDENLY JERKED TO THE RIGHT AND I COULD NOT STEER IT BACK TO NORMAL. I HAD TO SHUT THE CAR OFF AND BACK ON TO MAKE IT WORK AGAIN. NOW WHENEVER I TURN MY CAR ON IT COMES UP WITH A WARNING THAT STATES STEERING ASSIST FAULT. ALSO MY POWER STEERING IS NOT WORKING ANYMORE. I COULD HAVE BEEN SERIOUSLY INJURED OR WORSE IF THIS WERE TO HAPPEN WHILE ON THE INTERSTATE OR IN AN INTERSECTION, ETC..

Mileage: 70,000

THE CHECK ENGINE LIGHT CAME ON AND MY CAR STARTS JERKING AND SKIDDING AND SLOWING DOWN. I WAS SCARED AND DIDN'T KNOW WHAT TO DO BECAUSE I HAD MY DAUGHTER IN THE CAR. I CALLED MY TECHNICIAN AND HE SAID THAT A CODE CAME UP ON MY CAR P087A. HE SAID THAT THE CODE HAS TO DO WITH THE TRANSMISSION, AS THE FAULT IS A COMMON FAULT WITH THIS TYPE OF TRANSMISSION THAT FORD STARTED USING IN 2001. I'M TRYING TO SEE IF THIS VEHICLE IS COVERED UNDER WARRANTY AND IF FORD HAS A RECALL ON THIS ISSUE. THE CAR HAS ABOUT 77K MILES.

Mileage: 77,348

BACKING OUT OF THE DRIVEWAY, MY STEERING LOCKED AND "STEERING ASSIST FAILURE. SERVICE NEEDED" APPEARED THEN DISAPPEARED. I ALMOST HIT A TREE BEHIND ME. WHEN I GOT THE CAR TO THE SHOP I WAS TOLD THAT THE ENTIRE POWER STEERING COMPOUND GEAR ASSEMBLY UNIT HAD TO BE REPLACED AND IT WOULD COST ME $1700. NOT ONLY IS THIS ISSUE EXPENSIVE BUT EXTREMELY DANGEROUS. I WAS LUCKY IT HAPPENED IN THE DRIVEWAY AND NOT ACTUALLY ON MY WAY TO OR FROM WORK WITH RUSH HOUR TRAFFIC, CAUSING AN ACCIDENT.

Mileage: 96,000

ELECTRONIC STEERING ASSIST WENT OUT ON FORD FOCUS MAKING IT ALMOST IMPOSSIBLE TO DRIVE. MY FOCUS IS A 2013 WITH ONLY 15000 MILES AND ONLY USED FOR 20 MILES TRANSPORTATION A DAY 5 DAYS A WEEK. INITIALLY WAS MOVING AND WAS ABLE TO PULL INTO A PARKING SPACE. IT HASN'T WORKED SINCE.

Mileage: 15,000

DURING A RIGHT TURN, LOST POWER STEERING. DASH WARNING CITING ELECTRONIC POWER STEERING ASSIST FAILURE. ALMOST STRUCK CAR AT CROSS STREET WAITING AT LIGHT. THIS IS A KNOWN PROBLEM WITH RECALL ON PREVIOUS MODEL YEARS AND OTHER MODELS OF THE SAME YEAR. PER FORD DEALER, REQUIRES REPLACEMENT AT $1952 COST BECAUSE NOT COVERED UNDER RECALL.

Mileage: 86,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STATE COLLEGE FORD LINCOLN (3140 WEST COLLEGE AVE, STATE COLLEGE, PA 16801, (814) 238-5041) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STATE COLLEGE FORD LINCOLN (3140 WEST COLLEGE AVE, STATE COLLEGE, PA 16801, (814) 238-5041) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

STEERING POWER ASSIST FAULT MESSAGE WILL COME UP AND STEERING WILL BECOME VERY HARD. HAPPENED WHILE BACKING FROM MY DRIVEWAY AND TURNING STEERING WHEEL FULLY TO THE RIGHT OR TO THE LEFT. DIAGNOSIS IS CALLING FOR A REPLACEMENT OF THE STEERING RACK WITH ABOUT $2500 FEE. UPON REQUEST, FORD DECIDED TO NOT PROVIDE ANY FINANCIAL HELP.

Mileage: 41,000

ELECTRIC POWER STEERING RECALL. THE ELECTRIC POWER STEERING JUST RANDOMLY WENT OUT ON MY FOCUS. DROVE TO THE BUS STOP AND IT WAS WORKING FINE. GOT IN IT TO GO TO WORK AND THE STEERI G WHEEL WOULDN'T BUDGE. TOOK IT TO THE DEALERSHIP AND THE ENTIRE ELECTRIC POWERING HAS TO BE REPLACED. $1600!!! THERE WAS NO WARNING OR ANYTHING. I HAVE DONE RESEARCH AND READ THAT PEOPLE ARE DRIVING DOWN THE HIGHWAY AND THEIR ELECTRIC POWER STEERING JUST LOCKS UP WHILE THEY ARE GOING DOWN THE ROAD. THIS FORD FOCUS IS A SAFETY HAZARD AND I REGRET BUYING IT.

Mileage: 107,000

ELECTRONIC STEERING SYSTEM WENT OUT, FORD RECALLED OTHER MODELS, LIKE FUSION FOR THE SAME PROBLEM, BUT NOT THE FOCUS. THIS IS A SAFETY ISSUE BECAUSE ONCE SYSTEM FAILS, CAR IS UNDRIVEABLE, AND CAN CRASH IF IT FAILS WHILE DRIVER IS ON THE ROAD. IT HAPPENED TO ME WHILE I WAS PULLING OUT FROM MY DRIVEWAY. WENT TO DEALERSHIP AND WAS TOLD ABOUT RECALL FOR ANOTHER MODELS, DUE TO THE SAME PROBLEM, BUT SINCE FOCUS DIDN'T GET RECALLED I HAD TO SHED 1700$ FOR REPAIRS.

Mileage: 103,000

WHEN I STARTED MY CAR THE STEERING WHEEL WAS HARD TO TURN. I GOT A WARNING ON THE DASH THAT SAID STEERING ASSIST FAULT. THIS IS CRAZY! THE CAR ONLY HAS 63000 MILES ON IT. PLEASE HAVE FORD INCLUDE THESE FOCUS CARS IN THE SAFETY RECALL ALSO. THIS FAILURE WHILE DRIVING COULD KILL PEOPLE.

Mileage: 63,000

MY FORD FOCUS ST 2013 SUDDENLY FAILED AND SHOWED THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". STEERING WHEEL GOT VERY HEAVY AND NOT POSSIBLE TO DRIVE THE CAR TO THE DEALER. THERE WERE NOT PREVIOUS WARNINGS, A NOISE OR FEELING OF IT WAS NOT WORKING CORRECTLY, IT JUST HAPPENED FROM NIGHT TO MORNING WHEN PARKED IN MY GARAGE. I M LOCATED IN MEXICO BUT THIS INFO MAY HELP AND I M WILLING TO HELP.

Mileage: 37,000

I'VE HAD THE CLUTCH AND TRANSMISSION CONTROL MODULE REPLACED TWICE. THE CAR STILL DOESN'T DRIVE PROPERLY. MY CAR LOCKS, AUXILIARY, AC NOBS NEED TWEAKING TO WORK. THE BRAKE LIGHTS CONSTANTLY GO OUT. WHEN I'M ON AN INCLINE THE BRAKE ALERT COMES ON. AND NOW THERE IS A POWER STEERING ISSUE. THE STEERING WHEEL IS COMPLETELY LOCKED UP AND I'M UNABLE TO DRIVE THE VEHICLE.

TAKATA RECALL- I'M HAVING A PROBLEM WITH MY STEERING. ONE AFTERNOON I STARTED TO CAR AND NOTICED THAT MY STEERING WHEEL WAS STUCK. AFTER A WHILE I TURNED THE CAR OFF AND LET IT SIT THEN STARTED IT AGAIN AND THE PROBLEM WAS GONE. THE NEXT DAY I ATTEMPTED TO DRIVE THE CAR AND COULDN'T BECAUSE THE STEERING WHEEL WAS HARD TO TURN. THE FORD DEALERSHIP IS TELLING ME TO PAY AN EXCESSIVE AMOUNT OF MONEY FOR THE ISSUE. I JUST WANT TO KNOW WHAT DO I NEED TO DO FROM HERE.

Mileage: 67,000

CAR STARTED SHIFTING FUNNY SO I TOOK IT TO THE FORD DEALER THEY SAID SOMETHING ELECTRONIC ON THE TRANSMISSION NEEDED CHANGED SO THEY DID SOMETHING DID NOT CHARGE ME FOR ANYTHING BUT IT'S STILL SHIFTS DIFFERENTLY THEY SAID IT HAD TO GET USED TO THE WAY I WAS DRIVING ONE MONTH LATER MY STEERING UNIT WENT OUT I TOOK IT TO THE FORD DEALER THEY PUT IT ON THE MACHINE THE THE PERSON I TALK TO ON THE PHONE SAID IT NEEDED A WHOLE NEW STEERING COLUMN AND IT WAS $2,100 AND AT THAT TIME THEY WOULD READJUST THE MODULE ON THE STEERING FOR FREE I SAID NO I DID NOT HAVE $2,100 SO I HAD TO PAY THE $99 TO HAVE IT PUT ON THE MACHINE AND WHEN I GOT THE PAPERWORK IT SAID NOTHING ABOUT A STEERING COLUMN IT ONLY SAID I DECLINED MODULE PROGRAMMING AND THAT COST WAS $125 HAD I PAID THE 125 I WOULD NOT HAVE PAID THAT HAD TO PAY THE 99 DOLLARS BUT THERE IS NOTHING ON HERE ABOUT A STEERING COLUMN I DO KNOW THIS IS DIFFICULT FOR ME TO PROVE WHAT HE SAID TO ME BUT THERE IS NOTHING ON THIS PAPER SAYING ANYTHING ABOUT A STEERING COLUMN I DO FEEL THAT THIS WAS A GIMMICK ON THIS MODEL BECAUSE THEY HAVE HAD SO MANY PROBLEMS MY TRANSMISSION IS STILL SHIFTING FUNNY

Mileage: 86,587

DRIVING DOWN THE ROAD AT 35 WHEN A STEERING FAILURE WARNING POPPED UP ON THE SCREEN WE DROVE A SHORT DISTANCE TO A GAS STATION BY THEN THE POWER STEERING WAS COMPLETELY GONE. WE DID LEAVE THE GAS STATION JUST TRYING TO LIMP IT HOME NOT FAR OUT OF THE GAS STATION THE STEERING COMPLETELY LOCKS UP. HAD IT TOWED TO THE CLOSEST FORD DEALER. $1900 TO HAVE THE STEERING MODULE REPLACED. I HAD JUST HAD THE CAR IN A MONTH AGO BECAUSE THE TRANSMISSION FAILED. THAT WAS ON RECALL SO NO COST. I'LL TELL YA I FEEL PUNCHED IN THE STOMACH AND CANT BELIEVE FORD DOES NOT TAKE RESPONSIBILITY FOR ALL THEIR FAULTY PARTS. LAUNCHING A COMPLAINT WITH FORD. NEW RICHMOND, WI BOUGHT USED IN 10/17 FORD FOCUS 2013 86000MILES

Mileage: 89,000

STEERING QUIT COMPLETELY. VERY VERY DIFFICULT TO STEER WHILE DRIVING 35 MPH. ALMOST HIT A TELEPHONE POLE.

Mileage: 60,000

(1) GOOGLE FORD TRANSMISSION SETTLEMENT. INCREDIBLY DANGEROUS PROBLEM WITH DESIGN. THAT'S THE BIGGEST PROBLEM AND ALTHOUGH I TOOK IT IN TO THE DEALER AND THEY "FIXED" IT I HAVE NO FAITH. (2) I HAD TO HAVE IT TOWED TO A DEALER THIS MORNING FOR ELECTRONIC POWER ASSIST FAILURE. LOST STEERING WHILE DRIVING. GOOGLED THAT AND FOUND OUT ABOUT THE MASSIVE PROBLEMS WITH THIS ISSUE. CONTACTED FORD AND THEY SAID VIN DOESN'T SHOW IT AS A RECALL. I'M ABSOLUTELY DISGUSTED WITH THE LEVEL OF DECEIT BY FORD.

Mileage: 51,000

MY POWER STEERING ASSIST MODULE WAS FAILING INTERMITTENTLY THROUGH OCTOBER/NOVEMBER 2016. FINALLY IN DECEMBER 2016 IT DECIDED TO FAIL COMPLETELY. LUCKILY I WASN'T ON THE ROAD, IT FAILED AFTER PARKING THE CAR AND HAS BEEN UNDRIVABLE EVER SINCE. I CAN START IT, ROLL IT FORWARDS AND BACK IN A STRAIGHT LINE, BUT THE STEERING IS LOCKED AND WON'T BUDGE. I HAVE A LITTLE OVER 39000 MILES ON IT AND IS JUST OUT OF WARRANTY BECAUSE OF THAT.

Mileage: 39,000

WHILE PULLING OUT OF MY GARAGE I RECEIVED A "STEERING ASSIST FAULT" NOTIFICATION ON MY DASHBOARD. I HAD TO MISS ANOTHER DAY OF WORK FOR THIS ISSUE. I SAY ANOTHER BECAUSE I HAVE HAD MY VEHICLE IN THE SHOP OVER 20 TIMES FOR OTHERS ISSUES ON TOP OF THIS. I PURCHASED MY FOCUS IN 2013 BRAND NEW AND 4 YEARS LATER MY STEERING GEAR NEEDS TO BE REPLACED? SINCE I'M AT 70,000 MILES I'M WELL PAST ANY COVERAGE AND THEY WANT ME TO SHELL OUT 1600 DOLLARS TO REPLACE IT. I'VE HAD NOTHING BUT ISSUES WITH THIS CAR SINCE DRIVING OFF THE LOT (TRANSMISSION, CLUTCH, SEAL LEAKS) AND THIS IS JUST ANOTHER NOTCH ON MY FORD VEHICLE OWNER BELT!! NOT HAPPY AT ALL WITH THIS PURCHASE AND WILL NEVER PURCHASE A FORD VEHICLE AGAIN!

Mileage: 69,800

RECEIVED A "STEERING ASSISTANCE FAULT" WARNING LIGHT ON THE DASH DISPLAY AFTER STARTING THE VEHICLE WHICH RESULTED IN NOT BEING ABLE TO TURN THE STEERING WHEEL WITHOUT EXTREME EFFORT.. AFTER TURNING OFF THE CAR, IT RESET AND BEGAN FUNCTIONING. APPROXIMATELY A WEEK LATER IT HAPPENED ONCE MORE AFTER STARTING THE CAR, AND ONCE AGAIN IT RESET AND WAS DRIVABLE. THIS IS A VERY SERIOUS CONDITION AND POSSIBLY DEADLY IF NOT CORRECTED. I DID RESEARCH AND FOUND THAT THERE ARE MANY, MANY INSTANCES OF THE SAME ISSUE WITH OTHER FORD PRODUCTS SUCH AS FUSIONS, EXPLORERS, LINCOLNS AND MANY OTHERS THAT DID HAVE A RECALL. WHY HAS THE FOCUS NOT BEEN RECALLED WITH THE SAME ISSUE. THIS SHOULD BE INVESTIGATED AND EXPEDITED TO MAKE THE FORD MOTOR COMPANY RESPONSIBLE FOR ANY REPAIRS AT THEIR COST AND A RECALL SHOULD BE ISSUED TO SAVE LIVES.

Mileage: 78,951

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED. THE CONTACT TURNED THE IGNITION OFF AND BACK ON, AND WAS ABLE TO DRIVE. THE DEALER (CROWN FORD, 555 CYPRESS AVE, REDDING, CA 96001) DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

WHILE DRIVING VEHICLE STEERING WHEEL LOCKED AND 'ASSISTED STEERING FAILURE' NOTICE CAME UP ON DASHBOARD

Mileage: 86,000

MY SON WAS DRIVING OUR 2013 FORD FOCUS ON A CITY STREET AND THE POWER STEERING WENT OUT. THANK GOODNESS HE OR NO ONE ELSE WAS NOT INJURED AND WAS ABLE TO MANEUVER THE CAR HOME. TURNS OUT THE POWER STEERING MODULE WENT OUT. THIS SEEMS TO BE AN OCCURRING PROBLEM IN PRIOR YEAR MODELS AND HAD RECALLS ON THEM. HOWEVER, THE 2013 MODEL DID NOT HAVE A RECALL AND WE HAD TO SHELL OUT OVER $1700 FOR REPAIRS OUT OF OUR OWN POCKET.

Mileage: 16,112

UPON BACKING OUT OF MY DRIVEWAY, I ATTEMPTED TO TURN MY STEERING WHEEL TO DIRECT MY VEHICLE IN THE DIRECTION OF TRAFFIC. THE STEERING WHEEL WOULD NOT EASILY TURN, AND A GRINDING NOISE COULD BE HEARD INSIDE AND OUTSIDE OF THE VEHICLE. AS I PULLED FORWARD THE STEERING WOULD STICK, RESISTING CHANGES IN DIRECTION, THEN BREAKING LOOSE ON OVERCORRECTING.

Mileage: 169,000

POWER STEERING ASSIST FAILED AND SERVICE IS REQUIRED WARNING LIGHT CAME ON DURING START UP. TURNING WHEEL WAS VERY DIFFICULT. VEHICLE CURRENTLY HAS 52,749 MILES

Mileage: 52,749

WARNING THAT POWER STEERING ASSIST HAS FAILED AND SERVICE IS REQUIRED. COULDN'T TURN THE STEERING WHEEL. HAPPENED WHEN STARTING THE CAR. TURNED CAR OFF AND BACK ON. NO MESSAGE AND STEERING WAS WORKING. I MANAGED TO DRIVE HOME BUT NOW AFRAID TO DRIVE IT.

Mileage: 62,000

POWER STEERING ASSIST FAILURE INDICATED ON INSTRUMENT PANEL AND FULL LOSS OF ANY STEERING ASSIST. STEERING REQUIRES/REQUIRED LOTS OF MUSCLE TO MAINTAIN ANY FORM OF ACTIVE DRIVER INTENDED STEERING CHANGES. RESULTED IN NO INJURY, BUT VERY FRIGHTENING OCCURRENCE AT HIGHWAY SPEEDS. WILL TAKE VEHICLE TO DEALER IN THE MORNING, VEHICLE MILEAGE IS 90K. A QUICK INTERNET SEARCH SHOWS THIS IS A COMMON PROBLEM FOR 2013 FORD FOCUS, SO WHY NO RECALL?

Mileage: 90,000

BACKING OUT OF DRIVEWAY, STEERING BECAME VERY DIFFICULT, THE POWER STEERING DEFAULT LIGHT CAME ON. THIS HAS HAPPENED TWICE IN THE PAST. MY CAR HAS 80,000 MILES ON IT. I AM MORE THAN TICKED OFF BECAUSE THIS IS NOT THE ONLY PROBLEM I HAVE HAD WITH THIS CAR. LAST YEAR IT WAS MY TRANSMISSION COMPUTER THAT WENT OUT. THERE WAS A RECALL AND IT WAS REPAIRED, BUT I AM STILL HAVING PROBLEMS WITH THE TRANSMISSION PERFORMANCE. THEY SAY BUY AMERICAN MADE, BUT I WILL NEVER BUY ANOTHER FORD OF ANY KIND.

Mileage: 80,000

COUPLE WEEKS AGO I GOT INTO MY CAR TO COME TO WORK AND I COULD NOT TURN THE WHEEL. SO I LOOKED DOWN AND I SAW "STEERING ASSIST FAULT - SERVICE REQUESTED". UNTIL THIS DAY MY FIANCE AND I HAVE ADJUSTED OUR SCHEDULES TEMPORARILY SO THAT HE CAN DRIVE ME TO WORK. I DON'T HAVE THE STRENGTH TO EVEN TURN THE WHEEL.

Mileage: 81,930

I DROVE MY CAR TO PICK MY GRANDSON UP CAME PARKED CAR WENT TO GET BACK IN IT TO LEAVE STEERING ASSIST FAILURE FLASHED ON AND I HAD A HARD TIME STEERING IT AT THE FORD DEALERSHIP SAID THE STEERING IS ALL MESSED UP AND IT'S GOING TO COST OVER 2000 TO FIX.IVE HAD THIS CAR FOR 4 MONTHS AND THIS MAKES THE SECOND TIME IT'S BEEN IN THE GARAGE. FIRST TIME THE KEY FELL APART. NOW THE STEERING IS GONE.

Mileage: 89,000

POWER STEERING ASSIST FAILURE INDICATED ON INSTRUMENT PANEL AND FULL LOSS OF ANY STEERING ASSIST. STEERING REQUIRES/REQUIRED LOTS OF MUSCLE TO MAINTAIN ANY FORM OF ACTIVE DRIVER INTENDED STEERING CHANGES. IT MAY FAIL AT HIGHWAY SPEEDS OF 70 OR ON VEHICLE STARTUP. FORTUNATELY, WE WERE ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND FIND A SAFE PLACE TO STOP AND FORTUNATELY RESET THE POWER ASSIST WITHOUT ANYONE BEING INJURED OR KILLED. RESTARTING VEHICLE RESET THE PS ASSIST MODULE FOR A FEW MONTHS BUT THE SYSTEM IS NOW FULLY NONWORKING. THE STEERING GOES OUT WHENEVER IT DESIRES. THE VEHICLE IS CURRENTLY IN THE SHOP WITH A POSSIBLE RACK-AND-PINION REPLACEMENT OR A STEERING COLUMN REPLACEMENT ONCE THE PROBLEM IS FULLY DIAGNOSED. THIS WILL ALSO REQUIRE A VEHICLE ALIGNMENT AND POSSIBLE COMPUTER RESET AND RE-FLASH ACCORDING TO THE SHOP. COST WILL BE AT LEAST $2500. THANKS FORD FOR DOING THE RIGHT THING FOR YOUR CORPORATE STRUCTURE AND OFFLOADING YOUR RESPONSIBILITY AND COST FOR YOUR POOR ENGINEERING AND DESIGN TO THE VEHICLE OWNER. POOR ENGINEERING AND LACK OF WILLINGNESS TO FIX A PROBLEM IS SURE TO GAIN YOU A LOYAL FOLLOWING. I AM ALMOST ASHAMED TO SAY I AM FROM THE DETROIT AREA AND HAVE BEEN A PROPONENT OF BUYING FROM THE BIG THREE. I WILL UPLOAD THE REPAIR RECEIPT ONCE THE REPAIR ACTION IS COMPLETED.

Mileage: 65,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 25 MPH TO THE DEALER FOR AN OIL CHANGE, THE POWER STEERING FAILED AND WENT INTO MANUAL MODE. THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CAUSEWAY FORD LINCOLN, 375 NJ-72, MANAHAWKIN, NJ, 08050) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED. DUE TO THE COST, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-13195872. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT COVERED UNDER WARRANTY AND THAT THEY WOULD COVER HALF OF THE COST. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. *LN UPDATED 7/23/18*JB

Mileage: 54,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL BECAME INOPERABLE AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BOLTON FORD (1500 E COLLEGE STREET, LAKE CHARLES, LA 70607) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

Mileage: 93,000

THE POWER STEERING LOCKED UP WHILE MOVING AND WILL NOT TURN AT ALL.. THIS IS VERY DANGEROUS AS IT IS LOCKED IN A STRAIGHT FORWARD POSITION.. CITY STREET GOING THRU LIGHT

Mileage: 75,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 86,850.

Mileage: 86,850

POWER STEERING FAILED WHILE DRIVING ON THE HIGHWAY. VERY DIFFICULT TO STEER VEHICLE. TOOK TO DEALERSHIP AND THEY REPORTED FAILED EPAS. APPEARS TO BE A COMMON PROBLEM WITH FORD VEHICLES AND HAS BEEN RECALLED ON CERTAIN MODELS, BUT NOT THE FORD FOCUS.

Mileage: 53,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE THAT CONTINUED FOR AN EXTENDED PERIOD OF TIME. THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED. THE DEALER (REYNOLDS MOTOR CO, 1900 AVENUE OF THE CITIES, EAST MOLINE, IL 61244, 1 (888) 602-3869) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS INSPECTED AND DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE RACK AND PINION MAY NEED TO BE REPLACED. THE ABNORMAL NOISE CONTINUED TO COME FROM THE STEERING AREA AS THE FAILURE CONTINUED. THE VEHICLE WAS STORED FOR MORE THAN TWO YEARS DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

MY STEERING WHEEL LOCKED UP WHILE I WAS DRIVING ON A MAIN ROAD WITH ME AND MY 7 YEAR OLD IN THE CAR. I WAS GUIDED TO THE SIDE BY THE POLICE AND HAD TO HAVE VEHICLE TOWED TO DEALER. THE DEALER INFORMED ME THAT THE RACK AND PINION HAS FAILED AND I WILL HAVE TO PAY $1800 FOR REPAIRS. AFTER RESEARCHING, IVE FOUND THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. *JS

Mileage: 106,000

POWER STEERING ASSIST FAILURE - THE STEERING WHEEL BECAME STIFF MAKING THE CAR VERY DIFFICULT TO STEER. THIS IS A KNOWN PROBLEM ACROSS MANY DIFFERENT FORD MODELS, AND THEY HAVE RECALLED CERTAIN MODELS DUE TO THIS ISSUE, HOWEVER THEY HAVE NOT ISSUED A RECALL FOR 2013 FORD FOCUS. A QUICK INTERNET SEARCH SHOWS THIS IS A COMMON PROBLEM FOR 2013 FORD FOCUS, SO WHY NO RECALL?

Mileage: 1

THE POWER STEERING ASSIST INDICATOR HAD BEEN COMING ON AND OFF A DIFFERENT INTERVALS. WHEN I WOULD COME ON THE STEERING WHEEL WOULD LOCK UP AND GO INTO MANUAL MODE AND WOULD HAVE TO ME MUSCLED WHILE DRIVING UNTIL THE INDICATOR WHEN OFF. MOST OF THE TIME THIS WOULD HAPPEN ON THE HIGHWAY. THE LAST TIME THIS HAPPENED WAS ON A STREET IN A DENSELY POPULATED SUBURB NEIGHBORHOOD. THE INDICATOR CAME ON AND THE VEHICLE WENT INTO MANUAL MODE AND CRASHED INTO A NEIGHBORS CAR. FORTUNATELY ENOUGH NO ONE WAS IN THE VEHICLE BUT BOTH CARS WERE DAMAGED. THE DRIVER SIDE REAR QUARTER PANEL OF THE NEIGHBORS' CAR THE DRIVERS SIDE DOOR AND QUARTER THE TIE OUTER TIE-ROD IS SEVERELY DAMAGED.

Mileage: 76,000

I RECEIVED A "STEERING ASSIST FAULT" WHILE TURNING ON MY CAR (IT WAS PARKED AT THE TIME) STEERING ASSIST FAULT. THE MILAGE IS 64K AND THE REST OF THE CAR IS IN GOOD SHAPE. HOWEVER, WITHOUT WARNING NOR FORESEEABLE CAUSE TO THIS ISSUE. WHEN THE WARNING LIGHT CAME ON, I HAD LITTLE CONTROL OVER THE STEERING. UPON RESEARCH THERE ARE ALREADY VARIOUS COMPLAINTS WITH THE SAME VEHICLE ALL OF WHICH HAS HAPPENED EITHER THE CAR IN MOTION OR MERELY PARKED. THE COST ASSOCIATED WITH THIS KNOWN ISSUE THAT THE MANUFACTURER HAS PROVEN THROUGH VARIOUS SOURCES IS UNETHICAL. I AM FILING THIS COMPLAINT BECAUSE OF THE POSSIBLE MONETARY LOSS TO MYSELF, AND HIGH RISK NATURE OF THIS ISSUE THAT COULD CAUSE POSSIBLE INJURY.

Mileage: 64,369

MY ELECTRONIC POWER STEERING IS BEGINNING TO MAKE NOISE. IT WILL EVENTUALLY FAIL AND CAUSE LOSS OF POWER STEERING. THE DEALERSHIP SAID IT WAS THE POWER STEERING MODULE. TO FIX IT, THEY WOULD HAVE TO REPLACE THE ENTIRE RACK AND PINION AT CONSIDERABLE COST. I NOTICED THAT FORD RECALLED MORE EXPENSIVE MODELS FOR THE POWER STEERING. WHY WON'T THEY RECALL MY CAR?

Mileage: 88,000

I PURCHASED A FORD FOCUS IN 2013 AND CURRENTLY HAVE 28,300 MILES ON THIS VEHICLE. THIS CAR HAS BEEN WELL MAINTAINED AND IS DRIVEN SOLELY BY ME. HOWEVER, RECENTLY I HAD A MAJOR MECHANICAL PROBLEM THAT COULD VERY EASILY BE FATAL FOR ANY DRIVER. THE POWER STEERING COMPLETELY FAILED AND LOCKED UP THE STEERING WHILE I WAS DRIVING. LUCKILY FOR ME I WAS WITHIN 10 FEET OF MY DRIVEWAY GOING ABOUT THREE MILES PER HOUR. I HAD TO HAVE THE CAR TOWED TO THE FORD DEALER WHERE THEY WANTED OVER TWO THOUSAND DOLLARS TO REPAIR THE POWER STEERING. IF ANYONE IS DRIVING THIS CAR ON THE HIGHWAY AND THIS PROBLEM OCCURS, I BELIEVE THE PROBABILITY OF A SERIOUS ACCIDENT OR FATALITY WOULD BE VERY HIGH. I WAS TOLD BY THE FORD DEALERSHIP THAT THE POWER STEERING IS ELECTRONIC SO WHEN IT GOES, IT BECOMES UNSTEERABLE. ALARMINGLY, WHEN SPEAKING WITH DEALERSHIP AND THE FORD AREA REGIONAL MANAGER THEY DID NOT REGARD THIS AS A SERIOUS PROBLEM. IN FACT, THEY DID NOT BELIEVE THIS WAS A DEFECT AS IT WAS NOT COVERED UNDER WARRANTEE. I ASKED IF THIS WAS NOT DEFECTIVE, HOW COULD THIS OCCUR AT 28,300 MILES? THE DEALERSHIP TOLD ME THIS COULD HAPPEN IF IT WAS HIT BUT ADMITTED THERE WAS NO EVIDENCE OF THIS. I CAN ASSURE YOU THAT THIS CAR HAS NOT EVEN RUN OVER A POT HOLE. SINCE NO ONE IS TAKING THIS SERIOUSLY, I NEED TO DOCUMENT THIS PROBLEM AS ONE THAT CAN CAUSE A SERIOUS ACCIDENT IF NOT RECALLED OR CORRECTED BY FORD MOTOR COMPANY. THIS IS A MUCH MORE SEVERE PROBLEM THAN THE AUTO PROBLEM A FEW YEARS BACK WHERE CARS WERE ACCIDENTALLY RUNNING PEOPLE OVER WHEN STARTING . THIS IS A VERY SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE. IMAGINE YOUR FAMILY DRIVING ON A HIGHWAY AT SIXTY MILES AN HOUR AND THIS PROBLEM HAPPENS, I BELIEVE MORE PEOPLE SHOULD BE AWARE OF THIS POSSIBILITY BEFORE THEY PURCHASE THIS VEHICLE. I FOR ONE WOULD HAVE NEVER PURCHASED MINE!

Mileage: 28,300

STEERING RACK AND PINION CONTROL MODULE IS PRONE TO FAILING AND WHEN THIS DOES FAIL THE CAR CANNOT TURN AND THIS IS A HUGE HAZARD TO THE DRIVER AND EVERYONE ON THE ROAD.

Mileage: 54,322

COMPLETE AND UNEXPECTED LOSS OF POWER STEERING (ERROR MESSAGE: POWER STEERING FAULT). EXTREMELY HARD TO TURN WHEEL. VEHICLE HAD TO BE TOWED FOR REPAIR. LESS THAN 30,000 MILES.

Mileage: 25,000

MY TEENAGE SON WAS OPERATING THE VEHICLE AT RELATIVELY LOW SPEED (BELOW 20MPH) IN STOP AND GO TRAFFIC IN A BUSY CITY SHOPPING AREA, THE STEERING SUDDENLY LOCKED AND WAS VERY DIFFICULT TO MANEUVER LEFT OR RIGHT. HE WAS ABLE TO PULL THE CAR OFF THE ROAD INTO A PARKING LOT WITH TREMENDOUS EFFORT. WHEN TRYING TO TURN THE WHEEL LEFT OR RIGHT THE CAR SEEMED TO LOCK OR GRAB AT THE WHEEL AND MADE AN AWFUL SCREECHING SOUND. HE SAID THAT SEVERAL WARNINGS FLASHED ON THE MESSAGE CENTER BUT HE DID NOT CATCH THEM AS HE WAS TRYING TO GET OUT OF TRAFFIC SAFELY. ONCE HE CAME TO A STOP, HE NOTICED THAT THE ORANGE "I" IN A BOX REMAINED LIT WHILE THE CAR WAS RUNNING. I WENT TO PICK HIM UP AND VERIFIED THE LOCKED STEERING, NOISE, AND WARNING LIGHT. WE LEFT THE CAR OVERNIGHT AND RESEARCHED POTENTIAL PROBLEMS BEFORE HAVING IT TOWED TO A MECHANIC. I CAME ACROSS SEVERAL FORUMS AND COMPLAINTS THAT SOUNDED VERY SIMILAR TO MY CAR'S ISSUES. MANY OF THESE CARS HAD WORKED AFTER TURNING OFF THE VEHICLE AND RESTARTING. SO THE NEXT DAY I WENT AND STARTED THE CAR WITH NO ISSUES AND HAD NO WARNING LIGHTS OR INDICATORS. HOWEVER, AS I PULLED OUT THE STEERING WAS STILL VERY TIGHT AND JERKY BUT I WAS ABLE TO MAN-HANDLE THE CAR ENOUGH TO MAKE IT TO A LOCAL DEALER. NO WARNING LIGHTS EVER CAME ON THIS TIME. I WAS INFORMED THAT I MUST REPLACE THE POWER STEERING CONTROL MODULE AND HAVE IT REPROGRAMMED TO DETERMINE IF THIS IS THE ONLY PROBLEM AT A COST OF APPROXIMATELY $450. I HAVE AUTHORIZED THIS REPAIR. THE DEALER SAID THAT AFTER THIS REPAIR, I MAY ALSO NEED TO REPLACE THE STEERING GEAR AND HAVE THE CAR ALIGNED AT AN ADDITIONAL COST OF APPROXIMATELY $1500. MY CAR IS AT 89,700 MILES.

Mileage: 89,700

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING FAILED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

DRIVING DOWN THE ROAD APPROACHING A TRAFFIC SIGNAL WHEN THE STEERING WHEEL FROZE AND WOULD NOT MOVE EITHER LEFT OR RIGHT. FORTUNATELY I WAS STOPPED FOR THE SIGNAL. I HAD TO THINK ABOUT WHAT I WAS GOING TO DO ABOUT HOLDING UP TRAFFIC. FINALLY I TURNED THE IGNITION OFF. I WAITED APPROX 10 TO 15 SECONDS. I ATTEMPTED TO START THE CAR AND WHEN I STARTED I WAS ABLE TO MOVE THE STEERING WHEEL. I THEN PROCEEDED DIRECTLY TO MY MECHANIC VERY CAREFULLY. HE TOLD ME WHAT HE THOUGHT THE PROBLEM WAS THE ELECTRONIC STEERING MECHANISM. I THEN WENT DIRECTLY TO THE FORD DEALER, EXPLAINED MY PROBLEM AND LEFT THE CAR. HE CONTACTED ME LATER , SAID HE HAD TO ORDER THE PART AND WOULD LET ME KNOW WHEN THE CAR WAS READY TO BE PICKED UP. THE COST? WOW. THE NAME OF THE PART WAS STEERING GEAR ASSEMBLY, REPROGRAM SYSTEM WITH THE COMPUTER. SINCE IT WAS OUT OF WARRANTY, THE TOTAL COST WAS $1,972.19.

Mileage: 92,991

POWER STEERING WILL GO OUT. HAVE TO TURN CAR OFF AND ON TO CORRECT THE PROBLEM. THIS OFTEN HAPPENS WHILE DRIVING. THE WINDSHIELD WIPERS WILL TURN ON WITHOUT THE SWITCH BEING TURNED ON. THEY WILL STILL RUN EVEN WHEN THE CAR IS TURNED OFF AND THE KEY IS OUT OF THE IGNITION. THEY WILL NOT TURN ON AT OTHER TIMES, ESPECIALLY WHEN NEEDED.

Mileage: 90,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE STEERING WHEEL SEIZED AND THE BRAKE SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AND OPERATED CORRECTLY. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC STEERING MOTOR BURNED OUT AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,300. *CN

Mileage: 92,300

2013 FORD FOCUS POWER STEERING TOTALLY WENT OUT WHILE PULLING INTO A PARKING SPACE. CAR WOULD STILL STEER BUT TOOK A TREMENDOUS PHYSICAL EFFORT. DEALER DIAGNOSED WITH A FAULTY STEERING EPAS. FORD HAS RECALLED OTHER MODELS FOR THIS EXACT ISSUE, BUT NOT THE FOCUS.

Mileage: 68,794

TRANSMISSION BEGAN SHIFTING INCORRECTLY UNTIL FINALLY LOSING ALL POWER LEAVING ME STRANDED IN THE PASSING LANE GOING UPHILL ON A MAJOR HIGHWAY. PROBLEM STILL PERSISTED AFTER THE FORD DEALER REPROGRAMMED THE TRANSMISSION. REPLACEMENT OF TRANSMISSION CONTROL MODULE STILL HAS NOT FIXED THE ISSUE AND THE DEALER CURRENTLY DOESN'T KNOW WHAT THE PROBLEM IS AS THEY HOLD ONTO THE CAR FOR FURTHER TESTING. I'VE ALSO HAD THE POWER STEERING FAIL ON ME TWICE.

Mileage: 98,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF STEERING. THE FAILURE OCCURRED WITHOUT WARNING. AFTER THE FAILURE OCCURRED, THE CONTACT SLAMMED ON THE BRAKES AND THE VEHICLE WAS ABLE TO BE STOPPED. AFTER THE FAILURE, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO BROUGHT IN FOR A TRANSMISSION CLUTCH FAILURE EVERY THREE TO SIX MONTHS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS NOT INCLUDED.

Mileage: 65,000

NEWLY PURCHASED 2013 FORD FOCUS SE.1. INITIAL INCIDENT AT 23000 MILES SHOWING ERROR CODE ON DASHBOARD DISPLAY WITH SUBSEQUENT VEHICLE STALLING (CAR SHUTTING OFF). ISSUE SIMILAR TO ALTERNATOR OR BATTERY FAILURE. 2. NOW-PERSISTENT DASHBOARD ALARM LIGHT WITH MESSAGE: STEERING ASSIST FAULT, SERVICE REQUIRED. FORD DISTRICT MANAGEMENT INFORMED-NO ASSISTANCE AVAILABLE FOR REPAIR OR BUYBACK OR RECALL. REPAIR ESTIMATE COUPLE THOUSAND DOLLARS. VEHICLE NOT DRIVABLE WITHOUT REPAIR. ELECTRONIC POWER STEERING LOCKS DURING DRIVE AFTER START AFTER CAR IS IN DRIVING GEAR PREVENTING TURNS AND DRIVEABILITY. PLEASE RESPOND, THANK YOU (NEW VEHICLE PURCHASE) LESS THAN 40000 MILES. *TR

Mileage: 23,000

CAR HAS BEEN IN 4 TIMES FOR TRANSMISSION PROBLEMS.TCM AND PCM REPLACED AND REPROGRAMMED.CAR WAS BOUGHT 4/25/15 AND WAS IN SHOP 4/27/15 AND 3 CONSECUTIVE MONDAYS AFTER WITH ENGINE LIGHTS AND JERKING..AS OF 01/01/17 MY STEERING ASSIST WENT OUT WITH NO WARNING IN A SNOW STORM.ALMOST WRECKED..VERY DISAPOINTED.ALL PROBS WHILE DRIVING AND IN MOTION.STEERING ASSIST WENT OUT IN MID RIGHT HAND TURN AND FOR ABT A WEEK WLD PERODICALLY BE FUNCTIONAL THEN HARDEN UP STEERING AGAIN. *TR

Mileage: 61,000

STEERING ASSIST CODE IS COMING ON AND OFF I LOSE STEERING WHILE I'M DRIVING AT ANY SPEED HWY RESIDENTIAL ECT. TOOK TO DEALERSHIP THEY OFFERED TO FIX FOR 2 GRAND BUT WEREN'T SURE IF ITS 100 PERCENT GOING TO FIX THE STEERING. SO I DRIVE IT HOME THE VIDE HAS BEEN COMING ON AN OFF ITS VERY UNSAFE I LIVE IN THE MOUNTAINS AND ITS NOT BEING CONSIDERED A SAFETY RECALL YET, THE DEALERSHIP WAS UNABLE TO DUPLICATE THE CODE SO WE'RE UNABLE TO DIAGNOSE THE PROBLEM. *TR

Mileage: 54,358

THE POWER STEERING STOPPED WORKING WHILE DRIVING ON A RURAL HIGHWAY AT 50 MPH AND THE STEERING BECAME VERY STIFF AND DIFFICULT TO MANEUVER THE CAR. WHEN I TRIED TO DRIVE THE CAR TO THE DEALERSHIP THE NEXT DAY THE STEERING COMPLETELY LOCKED UP AND NEEDED TO BE TOWED. THE ODOMETER WAS ONLY AT 31,870, BUT OUT OF WARRANTY. THE REPAIR BILL WAS $2500 AND TOOK 10 DAYS TO FIX.

Mileage: 31,870

WHILE DRIVING HOME ON A VERY BUSY FREEWAY IN DALLAS THE STEERING DEFAULT WARNING CAME ON. SHORTLY THEREAFTER NUMEROUS OTHER WARNINGS DISPLAYED ON THE DASHBOARD, MY CAR IMMEDIATELY LOST ACCELERATION AND THE ENGINE DEFAULT LIGHT CAME ON CAUSING ME TO COMPLETELY STALL. I ALMOST CAUSED A MAJOR ACCIDENT BEING RUSH HOUR. I WAS TOWED TO THE DEALERSHIP WHERE THEY SAID I NEEDED A NEW BATTERY. OVER $400 LATER, 4 DAYS LATER, I PICKED CAR UP AND 5 HOURS LATER IT DID IT AGAIN. RETURNED CAR TO DEALERSHIP AND THIS TIME THEY REPORTED AN EVAP CODE. THIS HAS NOTHING TO DO WITH THE STEERING AND I KNEW THIS. I CONTACTED A FRIEND WHO IS A MASTER TECHNICIAN WHO WENT INTO THE DEALERSHIP WITH ME AND SUBSEQUENTLY I WAS NOT CHARGED THE DIAGNOSTIC CODE AGAIN. HE DISCUSSED THIS ISSUE AND THEY SAID THE STEERING WAS FINE AND UNTIL IT HAPPENS AGAIN THERE WAS NOTHING THEY COULD IDENTIFY TO FIX!! (HOWEVER, THE REPAIRS THE DEALER WANTED ME TO AGREE WITH NOW-THE EVAP CODE?- WERE JUST UNDER $2,000 AND DIDN'T ADDRESS THE STEERING CODE WARNING IN ANY WAY. FUEL TANK, LINES & PURGE VALVE? ALL IN NEED OF REPAIR 6 HOURS AFTER CAR WAS FIXED VIA A BRAND NEW BATTERY) I AM AT 103,000 MILES. I DROVE THE CAR THAT NIGHT FINE, THE NEXT DAY AND THEN AGAIN IT REPEATED THE STEERING WARNING AND SHUT DOWN WHILE IN MOTION ON A MAJOR FREEWAY THAT EVENING. FOUR TIMES LATER SINCE 11/29/16 I HAVE HAD THIS STEERING WARNING/SUBSEQUENT RESULTS OF ALMOST CRASHING. THIS IS THEE MOST UNSAFE VEHICLE BEING DRIVEN ON AMERICAN ROADS TODAY. FORD SHOULD RECALL THIS, FIX THIS STEERING ISSUE ONCE AND FOR ALL. I WILL NEVER, EVER BUY OR DRIVE A FORD CAR AGAIN. *TR

Mileage: 103,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 128,000.

Mileage: 128,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAILING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

Mileage: 74,000

I'M ANOTHER VICTIM OF THE EPAS POWER STEERING GEAR ASSEMBLY FAILING. IT FAILED ON SEPTEMBER 26TH, WHILE UNDER WARRANTY, BUT UNFORTUNATELY I DIDN'T BRING IT INTO A DEALERSHIP ON SEPTEMBER 30TH. TWO DAYS AFTER THE WARRANTY EXPIRATION. DESPITE THE WELL-KNOWN OCCURRENCES OF THE EPAS / GEAR ASSEMBLY FAILURES, THE WARRANTY EXPIRATION DATE, ETC., FORD STILL CHOSE TO REFUSE IT UNDER WARRANTY CARE. INSTEAD, FORD FORCED ME TO PAY OUT OF POCKET WITH NO ASSISTANCE. THE WORSE PART IS IT NEARLY CAUSED AN ACCIDENT BECAUSE IT CHOSE TO FAIL IN TRAFFIC WHILE UNDER OPERATION AT LOW SPEEDS.

Mileage: 36,500

WHILE DRIVING AT A HIGH RATE OF SPEED(55MPH) ON A HIGHWAY, THE "POWER STEERING ASSIST FAILURE" CAME UP ON THE DASH SCREEN. I IMMEDIATELY NOTICED THE STEERING WAS TIGHT TO TURN. WHILE TURNING TO GET OFF TO THE SIDE OF THE ROAD, THE TIGHTNESS GOT WORSE. IT TOOK A LOT OF STRENGTH TO TURN THE WHEEL. I ALMOST GOT IN AN ACCIDENT. WHEN THE FORD DEALERSHIP DIAGNOSED THE PROBLEM, THEY SAID THE STEERING ASSIST WAS SHOT AND WOULD COST AROUND $1600 TO REPLACE AND REALIGN THE WHEELS. THEY INFORMED ME THE PROBLEM WAS NOT A RECALL ISSUE ALTHOUGH I SEE FORD HAS RECALLS ON VARIOUS OTHER MODEL POWER STEERING ASSIST UNITS. THEY NEED TO ADD THE FOCUS TO THE LIST. *TR

Mileage: 53,000

MY 2013 FOCUS TITANIUM ELECTRONIC RACK & PINION FAILED. IT OCCURRED WITHOUT ANY PRIOR WARNING ON A BUSY INTERSTATE. MIRACLE WITHOUT AN ACCIDENT. 49,000 MILES. I HAVE NO WARRANTY.. MY RESEARCH SHOWS MANY WITH SIMILAR STORIES AND NO RECALL? THIS IS A SERIOUS SAFETY ISSUE.QUOTED $1800 TO REPAIR. SO THAT MY CAR WILL SIMPLY STEER? RECALLS HAPPEN FOR MANY REASONS AND TO THINK IT HASN'T HAPPENED FOR A SUDDEN LOSS OF A VEHICLES STEERING IN INCOMPREHENSIBLE. TO REPEAT, ALL WITHOOUT ANY WARNING. NO DASH LIGHT OR MESSAGE! I CHANGED LANES AT 60 MPH AND IT WOULD NOT RESPOND SO THAT I COULD MAKE THE NEEDED CORRECTION TO NOT CONTINUE IN TO ONCOMING TRAFFIC. GETTING IT SAFELY TO THE SHOULDER WAS PHYSICALLY DIFFICULT AND EXTREMELY DANGEROUS.

Mileage: 49,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED, WHICH MADE THE STEERING WHEEL VERY DIFFICULT TO TURN. WHEN THE FAILURE OCCURRED, A WARNING MESSAGE WOULD DISPLAY. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

Mileage: 56,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP. THE VEHICLE WAS PREVIOUSLY SERVICED PER A MANUFACTURER'S CUSTOMER SATISFACTION CAMPAIGN; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE SHUTTERING ON THE CLUTCH OF THE VEHICLE OCCURRED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE STEERING SEIZED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,235.

Mileage: 75,235

THIS IS THE SECOND TIME THIS HAS HAPPENED IN A MONTH THAT THE POWER STEERING MODULE LIGHT HAS COME ON WHILE DRIVING AND I LOST POWER STEERING. I HAD TO RESTART THE CAR TO RESET IT. THANKFUL I (AND EVERYONE ELSE) WAS SAFE AND IN A SECLUDED AREA WHEN IT HAPPENED. THIS HAPPENING ON THE FREEWAY OR NEIGHBORHOOD COULD BE A DIFFERENT STORY.

Mileage: 115,000

WHILE ATTEMPTING TO TURN RIGHT ON TWO OCCASIONS TODAY MY WIFE'S 2013 FORD FOCUS HAD NO POWER STEERING. I HAVE READ MANY COMPLAINTS ABOUT THIS ISSUE AND AM VERY CURIOUS AS TO WHY FORD HAS NOT DONE ANYTHING ABOUT IT? WILL SOMEBODY HAVE TO CRASH AND DIE FOR THE MOTOR COMPANY TO ACCEPT RESPONSIBILITY? THERE HAVE BEEN SEVERAL PROBLEMS WITH THIS VEHICLE SINCE WE BOUGHT IT AND THE FACT THAT WE PURCHASED IT PRACTICALLY BRAND NEW IT IS CONCERNING TO HAVE SO MUCH GO WRONG.

Mileage: 61,217

RECEIVED A "STEERING ASSIST FAULT" NOTIFICATION WHILE MID-TURN TRAVELING AT APPROXIMATELY 30 MPH. IT FELT AS IF I'D HIT A SLIPPERY SPOT IN THE ROAD OR HAD HIT A SMALL BUMP ON THE FRONT DRIVERS SIDE. WHILE STRAIGHTENING OUT OF THE TURN, I NOTICED A SIGNIFICANT CHANGE IN STEERING FEEL, AND STEERING IN GENERAL BECAME VERY DIFFICULT. THERE WAS NO GRADUAL DECLINE IN STEERING PERFORMANCE, JUST A SUDDEN FAILURE. I CAN ONLY BE THANKFUL THAT I WAS NOT TRAVELING AT A HIGHER RATE OF SPEED. I CHECKED THE ERROR CODES LATER AND NOTED THE FOLLOWING: U3000-49 (CONTROL MODULE: INTERNAL ELECTRONIC FAILURE), U3000-53 (CONTROL MODULE: DEACTIVATED), U3000-4B (CONTROL MODULE: OVER TEMPERATURE).

Mileage: 39,000

ONE DEC 24 2015 DRIVING DOWN THE FREEWAY MY CAR HAD FULL LOSS OF STEERING, THE ENGINE LIGHT CAME ON, THE PEDALS STOPPED WORKING AND I NEARLY CRASHED THE CAR. AFTER PULLING OFF THE FREEWAY I TURNED THE CAR OFF AND IT WOULD NOT START BACK UP. MOMENTS LATER I COULD START THE CAR, I RAN A VEHICLE HEALTH REPORT TO PROVE TO FORD THAT SOMETHING HAD HAPPENED. I THEN DROVE MY CAR WHICH WAS STUCK IN 1ST GEAR TO MY DESTINATION. THE STEERING WAS VERY HEAVY, THE PEDALS WERE NOT WORKING WELL AT ALL. AFTER LEAVING IT PARKED FOR 30 MINUTES I TURNED THE CAR ON AND THE CHECK ENGINE ILLUMINATED, BUT THE PROBLEMS HAD CLEARED. THIS FEATURE IS VERY DECEIVING, AS SOME MAY ASSUME THE CAR IS NOW SAFE. I TOOK THE CAR IN FOR REPAIR, AND THEY SIMPLY REPROGRAMMED THE CAR. I CONTINUE TO THIS DAY TO HAVE TRANSMISSION ISSUES, AND HAVE HAD THE CLUTCH ONLY REPLACED ONE TIME DISPITE BRINGING IT TO THEM CONSTANTLY FOR REPAIR. IN JANUARY OF THIS YEAR MY CARS CLUTCH AND TRANSMISSION FAILED, THE CAR SEEMED TO MAKE A LOUD ACCELERATION NOISE AND THEN BECOME FORCED INTO 1ST GEAR. THIS MADE STEERING HEAVY OR HARD, & THE PEDALS NOT WORK WITH THE USUAL WEIGHT ON THEM. I DROVE MY CAR TO FORD LIKE THIS, STUCK IN 1ST TO SHOW THEM FINALLY THAT THE WHOLE TIME I KNEW SOMETHING WAS WRONG. MY VARIOUS OTHER COMPLAINTS OF THIS VEHICLE INCLUDE REGULAR ACCELERATION BETWEEN 1ST AND 2ND GEAR, THERE IS THE STANDARD SHUDDER. IN ADDITION, MY VISITING FAMILY BECAME STUCK IN THE BACK SEAT WITH INDOOR LATCHES NOT WORKING - THE CHILD LOCKS WERE OFF. I FEEL AS THOUGH I WAS SOLD A "DUD" CAR & THAT THE SALESPERSON LIED TO ME ABOUT THE TRANSMISSION. IF I HAD KNOWN IT WAS AN "ELECTRONICALLY CONTROLLED MANUAL CAR" I WOULD NOT HAVE PURCHASED IT. NOW I CAN'T GET MY CAR APPRAISED, NO DEALER IS WILLING TO BUY THIS CAR FORM ME. KBB STATES MY CURRENT VALUE IS AT AROUND $9000 AND 12 MONTHS AGO I PAID $16000, CLOSE TO $17000 INCLUDING FINANCING

Mileage: 37,000

ON THE EVENING OF SEPT. 8, 2016 WHILE DRIVING STRAIGHT ON LEE JACKSON MEMORIAL HIGHWAY IN FAIRFAX, VA AT ABOUT 45 MILES PER HOUR, POWER STEERING FAILED WITH NO WARNING. POWER ASSIST CUT OUT AND A WARNING INDICATOR CAME ON. THIS RESULTED IN AN IMMEDIATE CHALLENGE TO MAINTAIN CONTROL OF THE VEHICLE. I WAS FORTUNATE AN ACCIDENT DID NOT OCCUR GIVEN THE IMMEDIATE, DRAMATIC INCREASE IN PHYSICAL EFFORT REQUIRED TO STEER. I WAS ABLE TO SAFELY RETURN HOME THAT EVENING WITH DIFFICULTY, AND I BROUGHT THE CAR TO TED BRITT FORD THE FOLLOWING MORNING. I WAS TOLD THAT A CONTROL MODULE HAD FAILED, BUT SINCE IT WAS INTEGRAL TO THE STEERING "GEAR" THE ENTIRE STEERING SYSTEM NEEDS TO BE REPLACED AT A COST OF $1,600. I UNDERSTAND THAT THERE IS A RECALL ON RECENT FORDS WITH STEERING PROBLEMS, BUT MY MODEL, YEAR, AND ISSUE ARE NOT COVERED. THIS IS CLEARLY A WIDESPREAD SAFETY ISSUE. HAD A SMALLER ADULT OR A CHILD BEEN DRIVING, THIS EVENT COULD HAVE HAD A VERY BAD END.

Mileage: 68,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. AFTER STARTING THE VEHICLE, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL WAS NOT FUNCTIONAL AND THE VEHICLE COULD NOT REVERSE PROPERLY. AFTER RESTARTING THE VEHICLE SEVERAL TIMES, THE POWER STEERING REGAINED FUNCTION AND THE VEHICLE WAS TAKEN TO THE DEALER. THE MECHANIC STATED THAT THE VEHICLE'S MODEL TYPE WAS KNOWN TO EXPERIENCE POWER STEERING FAILURE. THE FAILURE MILEAGE WAS 16,000.

Mileage: 16,000

TAKATA RECALL: WHILE I WAS DRIVING STRAIGHT ON THE HIGHWAY, MY STEERING WHEEL STOPPED RESPONDING. IT JUST STIFFED UP AND I HAD LITTLE CONTROL OF IT AND IT WAS VERY HARD TO MAKE TURNS. ALSO I NOTICED SOME TYPE OF MALFUNCTION MESSAGE ON THE LCD DISPLAY SAYING SOMETHING ABOUT THE STEERING WHEEL STOPPED WORKING, SWITCHING TO ASSIST MODE, AND TO TAKE IT IN FOR SERVICE. I TOOK IT TO THE FORD DEALER THE NEXT DAY AND THEY SAID I NEEDED A WHOLE NEW STEERING RACK, BUT FROM READING THE SAME PROBLEM THAT OTHER USERS OF THE FORD FOCUS 2013 EXPERIENCED AND FROM MY REPAIR INVOICE, I SUSPECT IT HAS SOMETHING TO DO WITH THE (ELECTRIC POWER-ASSISTED STEERING) EPAS

Mileage: 29,000

I OWN A 2013 FORD FOCUS. THE DEALER REPLACED TCM MODULE AND UPDATES AS NEEDED DUE TO RECALL. MY CAR HAS 60K MILES AND EVERY SINCE DEALER COMPLETED WORK, MY STEERING WHEEL WILL NOT TURN ONCE YOU FIRST CRANK THE CAR. AFTER IT IDLES FOR AWHILE, I CAN DRIVE OFF. AS OF THIS MORNING, MY "STEERING ASSIST DEFAULT SERVICE REQUIRED" SENSOR IS ON, AND MY STEERING WILL NOT TURN AT ALL. THERE IS ALSO A CLICKING NOISE, LIKE A BLINKER, THAT WILL NOT STOP EVEN IF KEYS ARE OUT OF IGNITION.

Mileage: 63,000

I HAVE THE CAR PARKED IN MY DRIVEWAY WHEN I WENT TO DRIVE IT GIVES ME THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". THE STEERING WHEEL IS EXTREMELY DIFFICULT TO TURN. THE CAR HAS 48,288 MILES WHICH I'VE ONLY PUT 12,088 OF IT. I HAVE ONLY HAD THE CAR 14 MONTHS WHEN THIS OCCURRED I'VE CONTACTED THE DEALER WHICH THEY STATED THE EXTENDED WARRANTY I REQUESTED WAS NEVER PURCHASED WHEN I TOLD THEM THE WARRANTY PAPERWORK THAT WAS GIVEN TO ME WAS EXPIRED BEFORE I PURCHASED THE CAR. I AM FURIOUS WITH THE DEALER, AND FORD. I DON'T HAVE $1,500 FOR THE REPAIR AND WITHOUT A CAR I CAN'T GET TO WORK. NOW I HAVE TO WORRY OF HAVING IT REPOSSESSED BECAUSE I CAN'T MAKE THE CAR PAYMENT.

Mileage: 48,288

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. "STEERING ASSIST FAULT" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

BACKING OUT OF A PARKING SPACE AND THE POWER STEERING FAILED. WHEEL COULD NOT BE TURNED AT ALL. VEHICLE HAD TO BE TOWED TO A DEALER SINCE AN INDEPENDENT REPAIR SHOP COULD NOT REPAIR. TOTAL COST OF THE REPAIR WAS $1793.43. THE VEHICLE ONLY HAD 49K MILES AT THE TIME OF THE FAILURE.

Mileage: 49,995

WHILE DRIVING ON HIGHWAY MAKING SWEEPING RH TURN STEERING WHEEL SUDDENLY TURNED TO THE LEFT ENOUGH THAT I CROSSED INTO ANOTHER LANE. GOT OFF HIGHWAY, NO WARNING INDICATORS. WENT THROUGH TOWN AND ON BUMPY PAVEMENT OR LOW SPEED TURNS STEERING WHEEL WOULD FIGHT MY EFFORTS TO TURN. CALLED DEALER AND DROVE THE CAR THERE THE NEXT MORNING. FINALLY A WARNING APPEARED THAT SAID STEERING ASSIST FAILURE. IT WAS THEN I REALIZED CAR WAS TWITCHING IN / OUT OF MANUAL STEERING AND WOULD JERK STEERING WHEEL FROM MY HANDS IF I DIDN'T KEEP A DEATH GRIP ON THE WHEEL. THIS 2013 FOCUS HAS HAD CLUTCH PACK REPLACEMENT, TCM FAILURE AND HORN INTERMIT WORKING. IF YOU DON'T HOLD WHEEL TIGHT I COULD SEE A CRASH WOULD BE LIKELY. THIS CAR SCARES ME BUT CAN'T AFFORD A NEW CAR, HECK THIS IS A NEW CAR WITH 65,000 MILES ON IT. CAN'T WAIT TO SEE DEALER BILL FOR THIS. UGH

Mileage: 65,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS REPAIR, BUT THE FAILURE RECURRED. THE DEALER CONFIRMED THE POWER STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

Mileage: 95,000

DROVE OUT OF STATE FOR A WEDDING, PARKED CAR AT A REST STOP TO USE THE BATHROOM CAME BACK OUT STARTED THE CAR TO FIND A WARNING LIGHT "STEERING ASSIST FAULT" AMBER COLORED [I] APPEARED ON THE DASH AND UNABLE TO TURN THE STEERING WHEEL. MY HUSBAND TOOK THE DRIVERS SEAT TO DRIVE TO THE NEXT EXIT WHERE OUR HOTEL IS TO MANUALLY FIGHT TO TURN THE WHEEL. HAD TO BE TOWED HOME ALMOST 100 MILES, FORD SHOULD OWN UP TO THIS SEVER SAFETY ISSUE AND RECALL THIS VEHICLE PROBLEM. NOTHING CLEARED THIS CODE OR FIXED THE DIFFICULT STEERING.

Mileage: 67,000

VEHICLE WAS PARKED. I WENT TO TURN ON THE CAR, AND THE STEERING WHEEL WAS LOCKED AND WOULD NOT TURN AT ALL. HAD THE CAR TOWED TO THE DEALERSHIP. THE SERVICE MANAGER SAYS THE ELECTRIC STEERING RACK AND PINION HAS FAILED AND HAS TO BE REPLACED AT A COST OF 1,497.00. IN ADDITION, THE CAR HAS ALSO HAD NUMEROUS REPAIRS TO THE TRANSMISSION SYSTEM. THE CAR HAS HAD PROBLEMS WITH THE TRANSMISSION SINCE THE VERY FIRST DAY OF PURCHASE. THE CAR WILL VIGOROUSLY SHUDDER AT RANDOM TIMES. THE SHUDDERING OCCURS EVERY TIME I DRIVE THE CAR AND IT CAUSES THE CAR TO VIOLENTLY JERK FORWARD. WE HAVE TAKEN THE CAR IN FOR ALL OF THE SERVICE UPDATES/RECALLS, AND THE TRANSMISSION PROBLEMS STILL PERSIST. THE COMPUTER SCREEN ALSO WILL TURN OFF RANDOMLY WHILE DRIVING. ONE TIME WHILE DRIVING ON A HIGHWAY, THE CAR DIED. IT WAS VERY DANGEROUS. I SHOULD NOT HAVE PURCHASED THIS CAR.

WHILE DRIVING ON A MAIN ROAD MY STEERING WHEEL SUDDENLY BECAME VERY TIGHT AND FELT AS IF IT LOCKED UP. I WAS UNABLE TO TURN THE WHEEL AND THEN THE LIGHT WENT ON SAYING POWER STEERING FAILURE. THE CAR BECAUSE EXTREAMLY DIFFICULT TO CONTROL AND NO LONGER SAFE TO DRIVE. WHEN I WOULD TRY TO TURN THE WHEEL I WOULD HEAR ALMOST LIKE A GRINDING SOUND AND THE WHEEL WOULD FEEL LIKE IT WAS ALMOST PUSHING BACK AGAINST ME TURNING IT. THE VEHICLE IS NO LONGER SAFE TO DRIVE AND WAS PURCHASED BRAND NEW AND HAS NEVER HAD ANY ISSUES UNTIL THIS.

Mileage: 48,000

I WAS DRIVING ON THE INTERSTATE, AND HAD NOTICED MY STEERING WHEEL WAS KIND OF TIGHT, AND MAKING LITTLE ADJUSTMENTS DIDN'T FEEL NORMAL. I WAS TRAVELING AT 70 MPH, AND THE CAR COULDN'T MAKE A SMALL CURVE, I HAD TO SWERVE INTO THE NEXT LANE, ALMOST HIT THE CONCRETE WALL. MY WARNING LIGHT CAME ON STEERING ASSIST FAULT SERVICE IMMEDIATELY . I PULLED OFF THE INTERSTATE AS I DID THERE WAS A HORRIBLE GRIDDING SOUND AT ANY LITTLE TURN OF THE WHEEL. THE STEERING BECAME COMPLETELY USELESS, THE CAR WAS DRIFTING INTO ONCOMING TRAFFIC AND WOULDN'T TURN AT ALL. I PARKED THE CAR AND TURNED IT OFF, WHEN I TURNED IT BACKED ON THE ERROR HAS CHANGED TO COMPLETE SYSTEM FAILURE, AND THE STEERING WHEEL WILL NOT MOVE AT ALL.

Mileage: 50,000

STEERING RACK NEEDED TO BE REPLACED. CAUSED STICKING STEERING AND A DRY GROUNDING SOUND. PROBLEM OCCURED WHILE DRIVING. MECHANIC SAID IT COULD SEIZE UP THE STEERING.

Mileage: 90,000

MY 2013 FORD FOCUS HAS 60K MILES OR LESS AND THE RACK AND PINION WENT OUT WHILE I WAS DRIVING AND OTHER THAN THAT I GOT THE CAR AT 36K MILES AND HAS HAD IT IN THE SHOP TWICE BECAUSE OF SHUTTERING IN BETWEEN GEARS WHICH IS SCARY SOMETIMES. NEEDLESS TO SAY THE SOFTWARE WAS UPDATED TWICE AND CLUTCH WAS REPLACED AND IT STILL SHUTTERS.

Mileage: 60,000

I WAS DRIVING AND THE STEERING GOT HARD, SO I KEPT DRIVING IT TO WORK. IT SAID SOMETHING ABOUT STEERING FAULT. I STEPPED INTO A PLACE TO GET COFFEE, AND THEN TURNED MY CAR ON AND THE SCREEN SAID POWER LOSS. I CANNOT BELIEVE THIS IS HAPPENING WITH 60K ON IT... ITS ONLY A 2013..

Mileage: 60,790

WHILE DRIVING THE STEERING STOPS WORKING, UNABLE TO TURN RIGHT OR LEFT. I WAS TURNING RIGHT AT A CORNER AND STEERING COMPLETELY STOPPED WORKING. TRAFFIC STOPPED BECAUSE OF THIS AND THIS COULD'VE CAUSED AN ACCIDENT.

Mileage: 52,000

ELECTRONIC POWER STEERING ASSIST FAILURE. ELECTRONIC POWER STEERING FAILED WHILE VEHICLE WAS IN MOTION ON CITY STREETS WHILE TURNING.

Mileage: 54,200

LETTER FROM SENATOR BURR ON BEHALF OF CONSTITUENT RE 2013 FORD FOCUS ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING ON THE FREEWAY AT 65 MPH, HE NOTICED DEAD SPOTS IN THE STEERING FUNCTION, THE VEHICLE SEEMED TO DRIFT IN A DIRECTION AND WHILE TRYING TO CORRECT IT, NOTHING HAPPENED RIGHT AWAY. THEN IT WOULD CATCH. THE CONSUMER ALSO STATED AFTER DRIVING THE VEHICLE FOR A MONTH, IT WAS APPARENT THERE WAS A PROBLEM WITH THE TRANSMISSION. IT WAS HESITATING TRYING TO SHIFT AND MAKING NOISES. THE DEALER WAS AWARE OF THE PROBLEM AND IT STATED IT WAS CALLED SHUDDERING. THE DEALER INFORMED THE CONSUMER IT DEPENDED HOW FAST HE TOOK OFF FROM START AND IT WAS STANDARD FOR THE VEHICLE. THE CONSUMER DISCOVERED THERE WAS A FIX FOR THE PROBLEM. HOWEVER, RECORDS INDICATED THE TRANSMISSION HAD ALREADY BEEN FIXED ON THE VEHICLE. *JB

DRIVING HOME ON THE 15 OCTOBER 2015 AND THE POWER ASSIST FEATURE FAILED. HAD TO HAVE THE VEHICLE TOWED HOME. APPEARS TO BE A COMMON OR KNOW SAFETY ISSUE.UNSAFE DUE TO HIGHWAY DRIVING - SPEED AND POTENTIAL MERGING ISSUES!

Mileage: 62,000

I WAS DRIVING AND OUT OF NO WHERE THE INFORMATION LIGHT CAME ON NOTIFY ME THAT THE STEERING ASSIST FAULT LIGHT AND THE STEERING WHEEL WOULDN'T TURN

Mileage: 700,334

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE REVERSING AT A LOW SPEED, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

MY 16 YEAR OLD DAUGHTERS CAR. SHE CALLED ME TO TELL ME THE STEERING CONTROL WOULD NO LONGER WORK AND COULD BARELY CONTROL THE DIRECTION OF THE CAR. THIS OCCURRED WHILE THE CAR WAS IN OPERATION AND BEING DRIVEN DOWN A HIGHWAY I ADVISED HER TO PULL OVER AND GIVE ME HER LOCATION. WHEN I GOT THE CAR, I VERIFIED THAT STEERING WAS EXTREMELY DIFFICULT. I CHECKED THE TILT AND TELESCOPING STEERING AND HAD NO EFFECT. I THEN CHECKED FOR FLUID, DOES NOT EXIST. LASTLY, I TURNED THE CAR OFF AND THEN RE STARTED. AT RESTART, THE ELECTRIC POWER STEERING THEN WORKED PROPERLY. I THEN REPORTED TO MY LOCAL FORD DEALERSHIP. THEY CHECKED TO SEE IF ANY RECALLS EXISTED FOR THE REPORTED PROBLEM AND WAS ADVISED THAT NONE EXISTED. THE DEALERSHIP THEN TOLD ME THAT IF I HAD ANY FUTURE PROBLEMS TO LET THEM KNOW.

Mileage: 65,000

MY 16 YEAR OLD DAUGHTERS CAR. SHE CALLED ME TO TELL ME THE STEERING CONTROL WOULD NO LONGER WORK AND COULD BARELY CONTROL THE DIRECTION OF THE CAR. THIS OCCURRED WHILE THE CAR WAS IN OPERATION AND BEING DRIVEN DOWN A HIGHWAY I ADVISED HER TO PULL OVER AND GIVE ME HER LOCATION. WHEN I GOT THE CAR, I VERIFIED THAT STEERING WAS EXTREMELY DIFFICULT. I CHECKED THE TILT AND TELESCOPING STEERING AND HAD NO EFFECT. I THEN CHECKED FOR FLUID, DOES NOT EXIST. LASTLY, I TURNED THE CAR OFF AND THEN RE STARTED. AT RESTART, THE ELECTRIC POWER STEERING THEN WORKED PROPERLY. I THEN REPORTED TO MY LOCAL FORD DEALERSHIP. THEY CHECKED TO SEE IF ANY RECALLS EXISTED FOR THE REPORTED PROBLEM AND WAS ADVISED THAT NONE EXISTED. THE DEALERSHIP THEN TOLD ME THAT IF I HAD ANY FUTURE PROBLEMS TO LET THEM KNOW.

Mileage: 55,000

STOPPED IN STOP-AND-GO TRAFFIC ON A MAJOR HIGHWAY, WHEN I ATTEMPTED TO ACCELERATE AGAIN THE VEHICLE FLASHED A WARNING WHICH SAID "HILL START ASSIST NOT AVAILABLE" AND THE ENGINE DIED COMPLETELY. I LOST ALL POWER TO THE WHEELS AND LOST POWER STEERING, WAS ABLE TO COAST TO THE SHOULDER, WHERE THE CAR WOULD NOT START. ALL WARNING LIGHTS APPEARED TO COME ON, INCLUDING SEATBELT, CHECK ENGINE, TRACTION CONTROL, ETC. THE CAR INDICATED IT WAS IN "DRIVE", IN SPITE OF THE FACT THAT I HAD THE GEARSHIFT IN PARK. IT WOULD NOT SHIFT GEARS OR ALLOW ME TO START THE ENGINE. AFTER SITTING FOR 30-40 MINUTES WAITING FOR A TOW TRUCK, THE CAR SUDDENLY APPEARED TO FUNCTION NORMALLY. I DROVE HOME, AND 10 MINUTES LATER, WHILE PARALLEL PARKING, THE INCIDENT OCCURRED AGAIN: BACKING INTO A PARKING SPACE AND ATTEMPTING TO PULL BACK OUT, GOING UPHILL, THE EXACT SAME SEQUENCE OF EVENTS OCCURRED ("HILL START ASSIST NOT AVAILABLE", LOSS OF POWER AND STEERING). THIS TIME THE VEHICLE COASTED BACKWARDS INTO ANOTHER CAR. NO INJURIES OR DAMAGE. THE 2013 FORD FOCUS CANNOT BE TRUSTED TO BE DRIVEN ON THE HIGHWAY. I HAVE READ MANY REPORTS ONLINE OF OTHER DRIVERS HAVING IDENTICAL OR VERY SIMILAR ISSUES WITH HILL START ASSIST/TRANSMISSION/TRACTION CONTROL ERRORS, LOSS OF POWER, LOSS OF POWER STEERING, AND INABILITY TO SHIFT GEARS OR RESTART THE CAR, WITH THIS ERROR SOMETIMES HAPPENING *WHILE DRIVING AT HIGHWAY SPEEDS* RESULTING IN LOSS OF CONTROL OF THE VEHICLE. I DO NOT FEEL SAFE DRIVING THIS CAR. I FEEL LESS SAFE KNOWING THAT FORDS WITH THIS PROBLEM WAITING TO HAPPEN ARE BEING DRIVING EVERY DAY BY UNKNOWING DRIVERS. THIS IS A SAFETY ISSUE OF THE HIGHEST MAGNITUDE. IT IS ABSOLUTELY OUTRAGEOUS THAT FORD HAS ISSUED NO RECALLS.

Mileage: 17,003

IN AUGUST 2013 AFTER OWNING CAR SHORT TIME TOOK TO DEALER AND SERVICE MANAGER DROVE IT WITH US AND SAID MANY PEOPLE THINK THERE IS AN ISSUE WITH SHUDDERING AND DELAYED ACCELERATION BUT IT'S JUST THE HIGH PERFORMANCE TRANSMISSION.. NOT TO WORRY. THE CAR CONTINUALLY GOT WORSE OVER TIME AND WE GOT A RECALL NOTICE AND TOOK IN IN OCT 2014. THEY REPLACED THE CLUTCH AND SEALS. MAY 5 THE CAR GOT REALLY BACK ON LONG DRIVE HOME FROM LA. OVERHEATED AND THEN WARNING LIGHT CAME ON. TURNED CAR OFF AND BACK ON WARNING LIGHT WENT OFF AND DROVE CAR HOME SHUDDERING VERY BAD AND WITH EXTREME DELAYED ACCELERATION. HAD CARS BEHIND US ON HILLS HONKING AND ALMOST REAR ENDED US... TOOK CAR IN MAY 15 THEY SAID IT WASN'T SAFE TO DRIVE AND THEY HAD IT FOR 2 MONTHS TO FIX CLUTCH, SEALS AND ADAPTIVE LEARNING SENSOR, REPLACED TCM, ELECTRONICS. 8/8/15 WHILE ON FREEWAY STEERING ASSIST FAULT NOTIFICATION - SERVICE REQUIRED. PULLED OFF AND WHEN I TRIED TO START CAR AGAIN I COULDN'T MOVE THE STEERING COLUMN. CALLED NEARBY FORD DEALER AND THEY SAID YOU CAN'T DRIVE IT - SAFETY ISSUE. IT IS CURRENTLY IN THE SHOP AGAIN. HAVING THIS HAPPEN ON A FREEWAY IS TERRIFYING - CARS HONKING AT YOU, TRYING TO STEER OFF, ETC. THIS IS A DANGER AND FORD NEEDS TO TAKE CARE OF IT INSTEAD OF CONTINUING TO DO TEMP FIXES!!!!!

Mileage: 13,500

AS I WAS DRIVING HOME WITH MY DAUGHTER I HAD TURNED A CORNER GOING A LOW SPEED LIKE 10MPH AND THE STEER ASSIST FAULT WARNING LIGHT CAME ON AND MY STEERING WHEEL LOCKED UP AS I WAS TURNING AND I HAD TO FORCE MY CAR STRAIGHT. I MOVED OFF TO THE SIDE AND I WAS SO SCARED.MY DAUGHTER WHO IS AUTISTIC ALSO SAID MOMMY I'M SCARED. I HAD NO IDEA IF IT WAS SAFE TO TRY AND GET HOME OR IF I SHOULD SIT THERE.I AM SO FRUSTRATED THAT I BOUGHT THIS CAR TO REPLACE A CAR THAT HAD GONE OUT AND HAVE ONLY HAD IT FOR 5 MONTHS. I'M EVEN MORE UPSET THAT I TRUSTED THAT THE 2013 FORD FOCUS WAS A STABLE CAR AND HERE I AM ABOUT TO HAVE TO SHELL OUT MONEY THAT I DON'T HAVE TO GET IT FIXED. I'M OUTRAGED THAT THIS TYPE OF THING IS HAPPENING TO MANY FORD OWNERS,AND I'M REGRETTING THAT I EVEN CHOSE THIS CAR. THEY BOAST ABOUT BEING AMERICAN MADE YET IT'S BAD QUALITY AMERICAN MADE. I ALSO HAVE AN ISSUE WITH THE CAR JERKING AND SHAKING WHILE DRIVING OR STUTTERING. ALTHOUGH THIS IS EQUALLY DANGEROUS IT IS TOLERABLE. I HOPE THIS COMPANY MAKES IT RIGHT WITH THEIR CUSTOMERS AND THINK OF OUR SAFETY BEFORE THEY KEEP MAKING THESE CARS.IM VERY DISAPPOINTED BEYOND WORDS. MAJOR WORK ON A CAR WITH ONLY 44,890 MIKES ON IT.SHAME ON YOU FORD

Mileage: 44,885

WHILE DRIVING HOME FROM WORK, I FELT THE STEERING WHEEL BECAME TIGHT, THEN A SLIGHT DRIFT TO THE LEFT. WHEN I TRIED TO BRING IT BACK TO THE CENTER THE STEERING WHEEL WOULD NOT MOVE TO THE RIGHT. I NOTICED IF I TURN IT TO THE LEFT A LITTLE, WHICH COULD TAKE ME LEFT OF CENTER OF THE ROAD, I WAS ABLE TO TURN THE WHEEL TO THE RIGHT AND BRING THE CAR RIGHT AND BACK TO CENTER OF MY LANE. THIS WORSEN AS I GOT CLOSE TO HOME AS I BEGAN TO HEAR NOISES LIKE GRINDING FROM THE STEERING. BY DRIVING VERY SLOWLY WITH MY FLASHERS ON, GETTING OUT PERIODICALLY TO CHECK IF THE WHEEL WAS NOT FALLING OFF, I MANAGE TO GET HOME SAFELY.

Mileage: 43,483

I WAS DRIVING ON A SIDE STREET AT ABOUT 15 MPH WHEN I NOTICED IT BECAME DIFFICULT TO STEER THE CAR. THE STEERING ASSIST WARNING LIGHT CAME ON. IT WAS NOW DIFFICULT TO MAKE TURNS. IT FELT LIKE MANUAL STEERING FROM THE 1960'S. THERE WAS NO WARNING; IT JUST HAPPENED. I TOOK THE FORD FOCUS TO MY MECHANIC. HE PLUGGED THE CAR INTO THE COMPUTER FOR A DIAGNOSTIC REPORT. HE FOUND NOTHING WRONG WITH IT. HE LOOSENED THE BATTERY CABLES AND MADE A FEW OTHER INSPECTIONS. THE STEERING ASSIST LIGHT WAS NO LONGER ON AND THE CAR RAN WELL. HAVING THE POWER STEERING GO OUT WITHOUT WARNING WAS SCARY. I'VE NEVER HAD THIS PROBLEM WITH ANY CAR. *TR

Mileage: 40,050

WE HAVE AN INTERMITTENT PROBLEM WITH THE ELECTRICAL POWER STEERING ON THE CAR. SOMETIMES WE START IT AND WE GET AN ERROR MESSAGE "ELECTRICAL POWER STEERING MALFUNCTION". WHEN WE TURN OFF THE CAR AND RESTART THE PROBLEM CLEARS ITSELF. LATELY IT HAS ADDED A NEW DIMENSION THAT CAUSES CONCERN. WHILE DRIVING THE ELECTRICAL STEERING GOES OUT WITH THE SAME WARNING. WE NEED TO MOVE TO SHOULDER. PUT IN PARK AND TURN OFF CAR AND RESTART TO CORRECT. TRIPS TO THE DEALER HAVE BEEN UNFRUITFUL AS THEY CAN'T DUPLICATE THE PROBLEM.

Mileage: 21,700

THE STEERING SEEMED VERY DIFFICULT THEN A MESSAGE ON THE MESSAGE BOARD SAID STEERING FAULT TURN ENGINE OFF.I HAD IT TOWED TO A FORD GARAGE WHO SAID THE ELECTRONIC POWER ASSIST STEERING NEEDED TO BE REPLACED

Mileage: 44,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A WARNING ALARM AND THE POWER STEERING DEFAULT CRITICAL LIGHT ILLUMINATED. THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

DRIVING FROM HOME, MADE TWO TURNS WITH THE STEERING SOMEWHAT "GRABBING" BOTH TIMES, BUT AFTER GETTING TO MAINTAIN SPEED AT ABOUT 50 MPH IT SEEMS TO BE FINE, UNTIL I WENT TO MAKE A SMALL ADJUSTMENT IN DIRECTION, STARTED GETTING A STEERING FAILURE AND THE STEERING JUST STUCK, SO I TURNED HARD TO OVER CORRECT (LIKE YOU WOULD IN A CAR W/ NO POWER STEERING) AND SUDDENLY IT LET LOOSE, SHOOTING TO THE OTHER SIDE OF THE LANE AND GRABBED AGAIN AND REPEATED AGAIN. BY NOW IM STARTING TO GET CONCERNED AND SLOW DOWN, BUT THE NEXT TIME IT GRABBED COMPLETELY STUCK IN THAT DIRECTION AND THE ERROR CHANGED TO "STEERING LOSS", I SLAMMED ON THE BRAKES BEFORE VEERING OFF THE ROAD, AND THANKFULLY NOT FAR FROM HOME. HOWEVER, I WAS TERRIFIED, AND THANKFULLY MY WIFE AND CHILDREN WERE NOT IN THE CAR, OR WE WERE IN THE MIDDLE OF OUR HOUR COMMUTE! NOW AFTER TALKING TO THE DEALER WE ARE UP FOR $1300 IN REPAIRS AND ONLY 8000 MILES OUT OF FACTORY WARRANTY. NO CAR UNTIL THIS IS FIXED! COMPLETELY NEED TO REPLACE THE EPAS, THIS IS UNACCEPTABLE FORD! *TR

Mileage: 69,165

I FILLED UP MY CAR WITH GAS AND THEN TURNED IT BACK ON TO GET A FAILURE MESSAGE THAT MY EPS POWER STEERING HAD FAILED. WHEN I TRIED TO TURN THE VEHICLE, IT WAS VERY HARD TO TURN CORNERS OR TURN IT AT ALL. I TRIED DRIVING IT TO THE DEALERSHIP AND ONCE THERE, I WAS NOTIFIED THAT I WOULD NEED TO PAY $1,500.00 TO PAY FOR AN ENTIRE NEW EPS SYSTEM SINCE THEY CANNOT REPLACE JUST THE STEERING MODULE. I DON'T GET HOW I PAY FOR A LIKE-NEW CAR IN 2014 AND IMMEDIATELY INCUR A 1,500.00 BILL. *TR

Mileage: 45,622

WIFE WAS DRIVING THE CAR FROM WORK AND ON THE WAY HOME SUDDENLY THE CAR LOST THE POWER STEERING, WARNING LIGHT CAME ON AND A WARNING TO SERVICE THE VEHICLE DISPLAY ON THE SCREEN STATING THERE WAS A PROBLEM WITH THE STEERING ASSIST SYSTEM. SHE ALMOST HIT ANOTHER CAR TRYING TO GET TO THE SIDE OF THE ROAD BECAUSE IT WAS VERY DIFFICULT TO STEER THE VEHICLE, SINCE SHE WAS CLOSE TO THE DEALER WHERE THE VEHICLE WAS BOUGHT SHE CAREFULLY MADE HER WAY INTO THE DEALER AND LEFT IT THERE FOR SERVICE. LATER I WAS TOLD BY THE DEALER THAT IT WAS A PROBLEM WITH THE RACK AND PINION AND THEY DID NOT HAVE THE PART AVAILABLE AND IT WILL TAKE 3 WEEKS FOR THE PART TO ARRIVE. AFTER A GOOGLE SEARCH I FOUND THIS VEHICLES ARE HAVING PROBLEMS WITH A EPAS SYSTEM, TOMORROW I WILL BE TALKING TO THE SERVICE MANAGER AND SEE WHAT THEY SAY ABOUT THIS... *TR

Mileage: 5,960

WHILE PARKED, STEERING LOCKED, MAKING ANY STEERING IMPOSSIBLE. AFTER RETURNING TO NORMAL OPERATION, CAR WHILE BEING DRIVEN AT ANY SPEED, BECAME DIFFICULT TO STEER. STEERING FELT AS IF THERE WAS A GEAR CLASH, WHEEL HAD TO BE HELD WITH FORCE TO DRIVE STRAIGHT. WITHOUT EFFORT, VEHICLE WANTED TO VEER EITHER RIGHT OR LEFT. *TR

Mileage: 39,827

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL WHICH HAD BECOME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

TL* THE CONTACT RENTED A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED ALONG WITH THE TRANSMISSION AND YOU ARE NOT IN PARK WARNING LIGHTS. IN ADDITION, THE BRAKES AND POWER STEERING FAILED. THE VEHICLE WAS TOWED TO THE RENTAL COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

WHEN DRIVING AT HIGHWAY SPEEDS OF ABOUT 65+ MPH THE STEERING WHEEL WILL HAVE A NOTCHY FEEL WHEN YOU TRY AND TURN IT FROM THE CENTER TO CORRECT DIRECTION, WHICH RESULTS IN A JOLT* THAT OVER CORRECTS CAUSING YOU TO HAVE TO CORRECT AGAIN, WHERE THE ISSUE COMES INTO PLAY ONCE AGAIN. DOING SO MAKE IT FEEL AS IF YOU HAVE TO CONSTANTLY TURN THE WHEEL BETWEEN THE NOTCH POINTS IN ORDER TO GO IN A STRAIGHT LINE, WHICH MAKES THE CAR HANDLE IN A VERY UNSAFE MANNER, WHEN YOU TAKE INTO ACCOUNT THAT WHEN THE WHEEL GOES INTO THE NOTCH THE CAR HEADS STRAIGHT FOR THE CAR NEXT TO YOU OR THE BARRIER/DITCH ON THE SIDE OF THE ROAD. I HAVE TO TAKE 500 MILE TRIPS EVERY MONTH, AND THIS BECOMES A SERIOUS PROBLEM AT THE SPEEDS AND DISTANCES THAT I HAVE TO DRIVE. * THIS JOLT IS LIKE YOU HAVE TO TURN OVER A BUMP, THERE IS A POINT THAT REQUIRES MORE FORCE TO TURN THAN NORMAL, BUT THE MOMENT IT BREAKS THAT BARRIER, IT GOES BACK TO NORMAL CAUSING THE WHEEL TO TURN AND STICK INTO ANOTHER POSITION/NOTCH. THERE IS A NOTCH BOTH LEFT AND RIGHT ABOUT 10-15 DEGREES OF CENTER, MEANING ONCE YOU BREAK THE INITIAL FORCE TO MOVE FROM THE CENTER, IT WILL "CLUNK" INTO THE NOTCH AT 10-15 DEGREES FROM CENTER. *TR

Mileage: 1,300

MY CAR HAS HAD THE STEERING FIXED, THE ALTERNATOR REPLACED AND THE CLUTCH FIXED 5-6 TIMES IN 6 MONTHS. MY TRANSMISSION/CLUTCH IS STILL NOT REPAIRED. SOMEONE IS GOING TO DIE IN THIS CAR AND I CAN'T AFFORD TO GET RID OF IT SO I AM FORCED TO PUT MY LIFE IN DANGER EVERY DAY. I HAVE A LEMON LAW ATTORNEY AND FORD WILL STILL DO NOTHING. I PAID $1095 FOR AN AUTOMATIC TRANSMISSION AND I DO NOT HAVE AN AUTOMATIC TRANSMISSION. FORD COMMITTED FRAUD WITH THIS SALE. *TR

Mileage: 7,000

WARNING LIGHT CAME ON. "STEERING ASSIST FAULT. SERVICE REQUIRED." COMPLETE LOSS OF POWER STEERING. VERY DIFFICULT TO TURN WHEEL TO GET OFF THE ROAD. SAME PROBLEM OCCURRED AGAIN 2 WEEKS LATER. *TR

Mileage: 13,400

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AFTER THE ACCELERATOR PEDAL DEPRESSED, THERE WAS A LOUD NOISE THAT EMITTED FROM THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE VEERED TO THE LEFT AND THE STEERING WHEEL BECAME DIFFICULT MANEUVER. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 18,722.

THE STEERING PROBLEMS STARTED NEARLY TWO MONTHS AGO. AT FIRST IT WAS A FAINT PULL IN THE WHEEL... I INCORRECTLY ASSUMED IT WAS A TIRE BALANCE ISSUE. THEN THREE WEEKS AGO, I NOTICED THE "PULL" WAS GETTING STRONGER, AND SEEMED TO COINCIDE WITH THE A/C FAN OR RANDOM LIGHT FAILING. TWO WEEKS AGO WAS THE WORST - I WAS ON MY WAY TO THE DEALERSHIP AND SLOWED DOWN TO STOP AT A LIGHT. MY WHEEL WAS SLIGHTLY TO THE RIGHT; AND ABOUT 5 SECONDS BEFORE COMING TO A STOP, THE WHEEL ALL OF A SUDDEN YANKED AN EXTRA FORTY DEGREES AND PULLED ME INTO THE TURNING LANE. AFTER GETTING BACK INTO MY OWN LANE, I NOTICED THAT THE A/C FAN ALSO QUIT WORKING. THE CAR HAS ALSO HAD RANDOM ELECTRICAL PROBLEMS/FAILURES. THE CAR HAS BEEN IN THE DEALERSHIP FOR 2 WEEKS NOW, AND THEY ARE UNABLE TO REPRODUCE/RESOLVE THE PROBLEM. *TR

Mileage: 19,500

2013 FORD FOCUS ST HAS STALLED ON THE HIGHWAY GOING 65+ MPH MULTIPLE TIMES, IN ADDITION TO ON -RAMPS AND WHILE COMING TO A STOP, RESULTING IN LOSS OF POWER BRAKES AND POWER STEERING. MULTIPLE TIMES HAS STALLED WITHOUT GIVING A CHECK ENGINE LIGHT, MEANING THE DEALER WOULDN'T LOOK AT IT DESPITE BEING UNDER WARRANTY. ENGINE'S IDLING SPEED IS WILDLY ERRATIC BEFORE AND AFTER STALLING EVENTS. HAVE BEEN INCREDIBLY LUCKY SO FAR BECAUSE THIS IS EXTREMELY DANGEROUS AND A HUGE SAFETY RISK. TERRIFIED OF LOSING POWER AGAIN WHILE TURNING LEFT AHEAD OF ONCOMING TRAFFIC OR WHILE MERGING ONTO THE FREEWAY. FORD HAS ISSUED TSB 13-9-7 FOR THOSE LUCKY ENOUGH TO HAVE THE ECU STORE A CODE, NOTICE THE ISSUE AND GET IT TO A DEALER WHILE STILL UNDER WARRANTY, BUT THIS ABSOLUTELY NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT OR KILLED. *TR

Mileage: 9,974

THE VEHICLE WILL STALL UPON PRESSING THE CLUTCH IN WHILE IN GEAR OR NEUTRAL REGARDLESS OF SPEED AT RANDOM INTERVALS. I'LL NOTICE THAT COMING TO A STOP WITH THE CLUTCH IN THE CAR HAS A HARD TIME FINDING AN IDLE THEN ULTIMATELY DIES. THIS MOSTLY HAPPENS WHILE THE CAR HAS BEEN RUNNING FOR AWHILE AND THE AC IS ON HOWEVER IT HAS HAPPENED WITH THE AC OFF. THIS HAS HAPPENED MULTIPLE TIMES INCLUDING WHILE DOWN SHIFTING INTO A LOWER GEAR WHILE TURNING. THE DEALERSHIP WAS UNABLE TO REPRODUCE THIS DESPITE SHOWING VIDEO PROOF OF THE ISSUE. THIS IS AN OVERALL SAFETY CONCERN WHEN THE CAR COULD SHUT OFF AT ANY GIVEN MOMENT WHILE DRIVING. *TR

Mileage: 3,900

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE HE DROVE 65 MPH THE STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME HARD TO TURN. THE VEHICLE WAS TOWED TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 350.

Mileage: 350

I WAS DRIVING ON THE HIGHWAY AT MIDNIGHT 2/8/2014 AT ABOUT 75MPH WHEN MY CAR STARTED TO BECOME STIFF IN THE STEERING AND LOST SPEED RAPIDLY. I DOWN SHIFTED FROM 5TH GEAR TO 4TH GEAR THE CAR WOULD NOT ACCELERATE EVEN WITH MY FOOT PRESSED ALL THE WAY DOWN ON THE ACCELERATOR, I SHIFTED DOWN TO 3RD BECAUSE OF THE SUDDEN LOSS OF SPEED AND STILL NOTHING THE CARS RPMS WOULD GO HIGHER BUT THE SPEED WOULD NOT CHANGE. THIS NEARLY CAUSED ME TO HAVE AN ACCIDENT SO I EXITED THE HIGHWAY AND SHUT THE VEHICLE OFF. ONCE THE VEHICLE WAS SHUT OFF AND TURNED BACK ON THE PROBLEM WENT AWAY, I CONTACTED FORD BROUGHT IT IN TO THEIR SERVICE CENTER AND THEY COULD NOT REPLICATE THIS PROBLEM AND SUGGESTED I CONTINUE TO DRIVE THE VEHICLE UNTIL IT HAPPENS AGAIN. *TR

Mileage: 13,286

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 12,552. UPDATED 02/11/2014 *BF THE CONSUMER BELIEVED THERE MAY BE A PROBLEM WITH THE TRANSMISSION AND THE TIE ROD. UPDATED 02/20/14

Mileage: 12,552

STEERING AND COMPUTER AIDED SYSTEMS ALONG WITH TIRES THAT WERE NOT DISCLOSED TO BE USED UNDER 40 DEGREES CAUSED LOSS OF STEERING INPUT AND CONTROL WHICH LEAD TO HITTING A CURB AND DAMAGING SUSPENSION COMPONENTS AS WELL AS THE DRIVE-ABILITY OF THE VEHICLE IS WORSE THAT BEFORE. THERE ARE KNOWN ISSUES WITH THE STEERING ON THE 2013 FOCUS ST AND AFTER 6 MONTHS OF GOING BACK AND FORTH, FORD CANNOT REMEDY THE SITUATION AND THE CARE IS UNSAFE TO DRIVE AT ANY SPEED AS THE LACK OF STEERING CONTROL CAUSE UNNECESSARY MOVEMENT OF THE VEHICLE, REQUIRING NERVES OF STEEL TO DRIVE AT EVEN 20 MPH. CLUNKING NOISES AND GRINDING ALSO COMING FROM SUSPENSION AND TRANSMISSION GEARS. *TR

Mileage: 1,000

I OWNED MY BRAND NEW CAR FOR APPROXIMATELY 7 DAYS, WHEN THE PROBLEMS BEGAN! IT HAD 4 MILES ON IT WHEN I PURCHASED IT NEW! I WAS DRIVING ON A LOCAL HIGHWAY AT APPROXIMATELY 45-55 MPH, WHEN THE STEERING STARTED TO FEEL STICKY, I FELT LIKE I WAS LOSING CONTROL OF THE VEHICLE, IT FELT AS THOUGH I WAS IN A MAJOR WIND STORM AND WAS BEING BLOWN BACK AND FORTH ACROSS THE HIGHWAY! I WAS SCARED TO DEATH! I PULLED THE CAR TO THE SIDE OF THE ROAD AND HAD MY HUSBAND COME DRIVE US THE REST OF THE WAY HOME. ALSO, WHEN TURNING TO A HARD RIGHT OR LEFT, I CAN FEEL SOMETHING UNDER MY FEET LIKE THERE'S SOMETHING ABOUT TO ROCKET THROUGH THE FLOOR BOARDS! ALSO, WHEN I'M STOPPED ANYWHERE WITH THE ENGINE RUNNING AND THE TRANSMISSION ENGAGED, AND I'M HOLDING THE BRAKE OF COURSE, THE CAR WANTS TO LUNGE FORWARD AND IT DOES IT TOO, WHEN I'M PULLING INTO OR BACKING OUT OF A PARKING SPACE. ITS DANGEROUS AND VERY SCARY!! PLEASE FORD, PLEASE LOOK INTO THESE ISSUES BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED. *TR

Mileage: 50

STEERING INTERMITTENTLY GETS 'STICKY' IN CENTER POSITION AT FREEWAY SPEEDS. THE VEHICLE TRACKS REASONABLY WELL BUT AS IT DRIFTS SLIGHTLY IN THE LANE IT IS NORMAL TO MAKE SMALL CORRECTIONS. IN EVERY VEHICLE I HAVE EVER OWNED BEFORE THIS REQUIRES NO EFFORT OR THOUGHT. IN THIS ONE IT TAKES CONCENTRATION TO AVOID LOOKING LIKE I'M DRIVING UNDER THE INFLUENCE. IN OTHER WORDS, IT RESISTS NORMAL MICRO-CORRECTIONS AND TENDS TO TWITCH AND OVER-CORRECT WHEN IT FINALLY RESPONDS TO THE STEERING ADJUSTMENT. THAT RESULTS IN MY VEHICLE MOVING A FOOT INSTEAD OF AN INCH WHICH IS NOT A LOT OF FUN AT FREEWAY SPEEDS AND IS POTENTIALLY DANGEROUS. MY RESEARCH SUGGESTS THAT THIS IS A PROGRAMMING ISSUE WITH THE ELECTRICALLY ASSISTED STEERING. NHTSA: PLEASE ADDRESS THIS WITH A RECALL BEFORE SOMEONE GETS HURT OR KILLED. *TR

Mileage: 500

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE FRONT TIE ROD FAILED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A PARKED VEHICLE AND THE FRONT PASSENGER'S FRONT WHEEL SEPARATED FROM THE CONTACT'S VEHICLE, CAUSING THE FRONT END OF THE FRAME TO DROP TO THE GROUND. THE CONTACT SUFFERED INJURIES TO THE BACK AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER BUT A DIAGNOSTIC WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 1,200.

Mileage: 1,200

I WAS ON MY WAY BACK HOME FROM CHICAGO TO OHIO. ABOUT AN HOUR INTO THE TRIP MY STEERING STARTED GETTING STIFF AND HARD TO CONTROL. I HAD TO HOLD ON WITH BOTH HAND TIGHTLY. IT FELT LIKE THE STEERING WAS LOCKING UP. LIKE A CLICK. IF I MOVED IT EVER SO SLIGHTLY IT STUCK AND I HAD TO MOVE IT BACK QUICKLY. WHAT SHOULD HAVE TAKEN 6 1/2 HOURS TOOK ME 10 1/2. MY YOUNG SON AND I WERE SCARED. IT WAS SUNDAY AND I WAS IN ANOTHER STATE. NOTHING OPEN AND ON A TOLL ROAD. IT STILL GETS HARD TO STEER BUT MY DEALERSHIP SAID THERE IS NOTHING WRONG. SOMEONE PLEASE HELP. I TRAVEL BACK AND FORTH FROM OHIO TO CHICAGO A LOT. *TR

Mileage: 8,500

VEHICLE WONDERS OR DRIFTS AT HIGHWAY SPEEDS, SEEMS LIKE YOUR ALWAYS OVER CORRECTING THE STEERING WHEEL. VEHICLE MAKES A ZIG ZAG MOTION ON CERTAIN ROAD SURFACES LIKE YOUR CAUGHT IN THE WIND BEHIND A SEMI.VEHICLE ALIGNMENT AS OF THIS DATE HAS BEEN CHANGED 4 TIMES. *TR

Mileage: 300

WHEN DRIVING AT HIGHWAY SPEEDS (55-65 MPH) FOR PERIODS OF TIME GREATER THAN 30 MINUTES, THE STEERING BEGINS TO BECOME JERKY AND STICKY. THE VEHICLE STARTS TO WANDER AS IF THE FRONT WHEELS ARE OUT OF ALIGNMENT, MAKING IT NECESSARY TO MAKE MANY VERY SMALL STEERING CORRECTIONS. THIS PROBLEM HAS OCCURRED EVERY TIME THE VEHICLE HAS BEEN ON THE HIGHWAY UNDER THE SAID CONDITIONS. *TR

Mileage: 1,200

WHEN DRIVING AT HIGHWAY SPEEDS THE STEERING BECOMES "STICKY". WHEN ATTEMPTING TO KEEP THE VEHICLE IN A STRAIGHT LINE THE STEERING STICKS IN ITS CURRENT POSITION AND TO MAKE A SLIGHT MODIFICATION I HAVE TO PUT MORE EFFORT INTO TURNING THE STEERING WHEEL. ONCE THE STEERING RELEASES THE CAR OVER CORRECTS AND THEN I NEED TO MAKE A CORRECTION IN THE OPPOSITE DIRECTION CAUSING A "ZIG-ZAG" MOTION. IT FEELS LIKE I COULD LOSE CONTROL IF I OVER CORRECTED AND I FIND MYSELF GRIPPING THE STEERING WHEEL WHEN DRIVING THIS VEHICLE AT HIGHWAY SPEEDS. IN CITY DRIVING I DON'T NOTICE THIS HAPPENING, ONLY HIGHWAY DRIVING IT TENDS TO "STICK" IN ITS POSITION. I BROUGHT THE CAR TO THE DEALERSHIP AND THEY MENTIONED IT HAS ELECTRONIC STEERING AND THAT THIS IS NORMAL AND THEY DIDN'T KNOW OF ANY TSB'S ON THE VEHICLE YET. I FEEL THAT THIS IS A SAFETY ISSUE SINCE IT WOULD BE EASY TO OVERCORRECT AND THEN EVENTUALLY LOSE CONTROL OF THE VEHICLE, OR EVEN CAUSE AN ACCIDENT IF THERE IS A CAR IN THE NEXT LANE. I BELIEVE FORD NEEDS TO ADJUST THEIR ELECTRONIC STEERING TO ASSIST LESS THAN IT IS CURRENTLY PROGRAMMED TO DO. *TR

Mileage: 1,000

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED WITHOUT ANY WARNING AND THEN RESUMED NORMALLY. THE FAILURE OCCURRED WHEN THE CONTACT WAS OPERATING THE VEHICLE IN 70 DEGREE AND WEATHER AND ABOVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE SAME DEFECT. THE TECHNICIAN INFORMED THE CONTACT THAT THE RACK AND PINION WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

APPROXIMATELY 15 MINUTES INTO TRIP TO WORK FROM HOME THE POWER ASSIST STEERING ON MY 2013 FORD FOCUS FAILED AT WHICH POINT THE VEHICLE BECAME SIGNIFICANTLY DIFFICULT TO STEER. LUCKLY I WAS ON A STRAIGHT PATH, HAD THIS HAPPENED IN A TURN, AN ACCIDENT WOULD HAVE CERTAINLY OCCURED. AT THE POINT WHERE THE POWER ASSIST STEERING FAILED A MESSAGE APPEARED ON THE DASHBOARDS LED DISPLAY THAT READ SOMETHING TO THE EFFECT THAT LOSE OF POWER ASSITED STEERING DETECTED. AFTER THE MESSAGE DISAPPEARED, THE VEHICLE'S (!) LIGHT REMAINED LITE. VEHICLE WAS TOWED TO DEALERSHIP WHO AFTER LOOKING AT IT STATED THAT THE TECHNICIAN STARTED THE VEHICLE AND IT RAN PERFECTLY. NO ISSES WITH THE STEERING AT ALL, BUT THAT THERE WERE SOME "CODES" LOOGED IN THE VEHICLE'S SYSTEM THAT THEY WERE UNFAMILIAR WITH AND WERE TRYING TO REACH THE "FORD HOTLINE" FOR FURTHER HELP. *TR

Mileage: 3,900

DRIVING STRAIGHT ON THE HIGHWAY ~50MPH THE CAR SEEMED TO BE DRIFTING TO THE RIGHT AS THOUGH BEING BLOWN BY HEAVY WINDS, ALTHOUGH THERE WAS LITTLE/NO WIND THAT DAY. I APPLIED A TYPICAL, SLIGHT ADJUSTMENT TO THE LEFT BUT THE STEERING WHEEL RESISTED MY INPUT, AS THOUGH SOMEBODY WAS HOLDING ONTO THE STEERING WHEEL AND APPLYING PRESSURE TO THE RIGHT, AFTER A SPLIT SECOND, THE OPPOSING PRESSURE RELEASED AND THE WHEEL OVERCORRECTED TO THE LEFT FOLLOWED BY THE IDENTICAL RESPONSE WHEN I ATTEMPTED TO CORRECT BACK TO THE RIGHT. IT CONTINUED TO DO THIS EVERY MILE OR SO, FOR APPROXIMATELY 9 MILES, UNTIL I TURNED OFF THE HIGHWAY. AT LOWER SPEEDS (CITY DRIVING) THE STEERING IS COMPLETELY NORMAL. THE SAME THING HAS HAPPENED ON THREE DIFFERENT STRETCHES OF HIGHWAY IN THE JACKSONVILLE AREA. I HAVE TRIED DIFFERENT LANES, CHECKING THE TIRE PRESSURE, AND I HAD THE DEALERSHIP CHECK IT BUT THEY COULD NOT DUPLICATE THE PROBLEM. APPLYING LIGHT/STEADY/EVEN PRESSURE IN THE DIRECTION OF THE DESIRED CORRECTION, WITHOUT APPLYING PRESSURE BEYOND THE POINT WHERE YOU FEEL THE RESISTANCE SEEMS TO HELP PREVENT THE OVERCORRECTION PROBLEM. ON 9 JAN, WHEN CROSSING UNEVEN LANES ON THE HIGHWAY DUE TO CONSTRUCTION, THE WHEEL PULLED TO THE RIGHT MORE THAN YOU'D EVER EXPECT UNDER THESE CONDITIONS AND I ENDED UP HALF WAY INTO THE NEXT LANE. LUCKILY THERE WERE NO CARS IN THAT LANE OTHERWISE IT WOULD HAVE RESULTED IN A COLLISION WITHOUT A DOUBT. THAT WAS FOLLOWED BY AN OVERCORRECTION TO THE LEFT, AND AGAIN BACK TO THE RIGHT. I HAD TO SLOW DOWN BELOW 40MPH BEFORE THE RESISTANCE IN THE STEERING EASED UP. THIS INCIDENT HAPPENED ON A HIGHWAY THAT I AM VERY FAMILIAR WITH; I HAVE TRAVELED IT WITHOUT INCIDENT ON MY WAY HOME FROM WORK FOR THE PAST 6 YEARS, AND I WAS PREPARED FOR THE TRANSITION BETWEEN THE TWO UNEVEN LANES. I HAVE DRIVEN OTHER VEHICLES WITH EPAS. THIS IS NOT NORMAL!! *TR

Mileage: 60