2014 FORD FOCUS Power Train Problems

1,559 complaints about Power Train

1,559
Complaints
23
Crashes
4
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Power Train Complaints (1,559)

Jan 9, 2026

The contact owns a 2014 Ford Focus. The contact stated that while driving on several occasions at various speeds, the vehicle jerked abnormally and was sluggish. The vehicle was taken to a dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 112,000.

Mileage: 112,000

Jan 8, 2026

10/02/23. Recall repair 14M02B was performed by blue Springs Ford, blue springs MO. Milage on car 96,028. Car has had normal oil change by same dealer. Car now at 107,000 miles only slightly over 10,000 miles in two years has same TMC issue but code now is P07A5. Diagnosed by same dealership and because 1st time replacement done. They are not obligated to fix again. I would agree except for the lack of miles put on Car since repair. Asking for another repair due to faulty parts.

Dec 19, 2025

While has had the transmission recall work done x 2 and was told by the mechanics that to recync “drive it like you stole it” when you can prior to the last recall fix in Feb and just had the cpv recall replacement done in February it was not driven a lot and I am in my late 60’s so I do not drive it like a teenager. During that recall repair they said I needed to replace the engine bolts ( I would think would be related due to the “drive it like you stole it” to resync the transmission but had to pay for out of pocket and found a transmission bolts also needed replaced that I wasn’t told by the ford service guy. Recently in driving it would thunk when stopping and pinched forward and had major excelleration delay when trying to turn in traffic causing safety issues. Shifting was erratic and would stay in like 1st or 2nd when should have been going to 3/4th gear.Took in to service at ford again as the wrench showed up on dash finally thinking it was the auto shift transmission to be told I had a complete computer failure to replace at my cost of approx $2400. Isn’t this part of what controls the sync in the transmission in the first place? Isn’t this part of what they should have done on the other recalls like the 18v-735 or should it not be covered as the reprogramming apparently failed and at some point destroyed the computer module system?

Dec 6, 2025

Here’s an overview of the transmission issues with the 2014 Ford Focus — and how many owners feel Ford Motor Company has repeatedly failed to properly fix them. 🔧 What’s wrong with the transmission The 2014 Focus (and many models 2012–2016) came with a dual-clutch automatic transmission system (PowerShift transmission). That system used “dry” clutches — rather than a traditional, fluid-cooled torque-converter — which turned out to be a flawed design in real-world use. Dry clutches tend to overheat, wear out prematurely, slip, and fail, especially under common driving conditions. [XXX] +2 [XXX] +2 As a result, owners of 2014 Focus vehicles reported a long list of recurring symptoms: rough or jerky shifting, shuddering when accelerating from a stop, slipping gears, delayed or harsh gear changes, grinding or clunking noises, hesitation before accelerating (especially dangerous when merging or pulling out), and in some cases failure to shift properly or unexpected behavior like popping out of gear. [XXX] + [XXX] m + [XXX] m +3 For many drivers, these issues didn’t appear once — but kept happening repeatedly. In some cases, transmission control modules (TCMs) were replaced; in others, clutch/seal assemblies were replaced. Yet—even after repairs—the problems often resurfaced. Ford Transmission Settlement +2 CarComplaints +2 Some complaints describe serious safety and reliability concerns: jerky or unpredictable acceleration or deceleration, failure to downshift when braking (in one complaint the car “lurch[ed] forward into intersections at red lights”), slipping unexpectedly — all of which pose danger to drivers, passengers, and others. [XXX] +2 ⚠️ Why many owners and lawsuits say there was a systemic defect According to class-action complaints, the problem isn’t just “bad luck” — it stems from fundamental design, manufacturing, and programming flaws in the PowerShift transmission. The dry- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 15, 2025

My 2014 Ford Focus experienced a sudden failure of the DPS6 transmission. The vehicle shows trouble code P07A3 (Clutch A Stuck On). The car jerks violently when shifting, loses power, hesitates in traffic, and sometimes fails to engage gears properly. This creates a dangerous situation when merging, crossing intersections, or accelerating from a stop. Sport mode stopped working, and the transmission enters a failure state during driving. The problem puts my safety and the safety of others at risk because the vehicle does not respond consistently when accelerating. Multiple times the car lurched or delayed when I tried to pull into traffic. A dealership inspected the vehicle and confirmed the transmission problem, but refused assistance because the TCM warranty was marked “expired,” even though this is a known DPS6 defect that affects many 2012–2016 Focus vehicles. Ford customer service also refused escalation. A warning lamp (Check Engine) appeared, and the issue progressively got worse. The problem is reproducible at any time, and the vehicle is unsafe to drive.

Nov 6, 2025

2014 Ford Focus SE with PowerShift automatic transmission. Transmission Control Module (TCM) failed, causing vehicle to lose power while driving. Ford confirmed VIN not covered under Customer Satisfaction Program 14M02 despite identical issue and safety risk. Requesting investigation and expansion of TCM coverage. Ford is stating that this was never attached to my vin number although it is an identical issue

Nov 1, 2025

During acceleration there is a hesitation. With the Transmission almost like the car was put into neutral. The accelerator needs to be fluttered to get it to respond. This has happened several times pulling into traffic. This last time it happened the notice came on stating that the Transmission is over heating. Pulled over to let it cool down. I notice recalls for this problem but my car is not listed. This happens at different speeds Any help would be appreciated. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 30, 2025

I understand there were problems with the 2014 transmissions on Ford Focus models. Even though my car has a manual transmission, I believe it had similar problems to the automatic teansmissions.in switching from 1 to 2, it would sometimes drop. I'm now having issues with my transmission and wondering if the problem is the same.

Sep 28, 2025

I am having an issue with the duel transmission. My car has been stalling making it unsafe. It has been giving me a warning saying the transmission is overheating even just driving short distances. The clutch A has been getting stuck and not dis engaging causing the car not to be able to shift gears. I have spent all of the money I have on this car and can’t afford to pay money to get it fixed when ford is aware of the issues when it was manufactured. They have issued recalls and are responsible to fix the problem. The recall needs to be extended so that hard working tax payers like me don’t feel screwed over by ford and out of so much money. I feel taken advantage of. And I’m broke , stuck with a car that is unsafe to me or others on the road.

Sep 9, 2025

I am filing a complaint against Ford Motor Company for their refusal to honor Recall 15B22 (Customer Satisfaction Program) related to the transmission issues on my 2014 Ford Fusion Hatchback. We purchased this vehicle as the second owners, and it currently has only 140,000 miles. Despite the recall still being in effect, Ford has denied coverage and is demanding nearly $2,000 to repair the transmission, stating that it needs a new computer. This has caused significant hardship for my family. The vehicle is my son’s first car, purchased with the last of our savings, and it has been stuttering horribly, making it unsafe and unreliable to drive. What should have been an exciting and empowering first-car experience has turned into a stressful financial and emotional burden. Recalls exist to correct known defects that compromise safety and vehicle reliability. Ownership status should not be grounds for denying repairs. Ford’s refusal to perform the repair under Recall 15B22 violates the spirit and intent of consumer protection laws and leaves families like mine without recourse. I respectfully request that your office investigate this matter and require Ford to cover the transmission repair under the recall, as they are obligated to do. I am happy to provide additional documentation, including my vehicle information, service denial, and any related correspondence. Thank you for your time and attention. I look forward to your assistance in resolving this matter fairly and promptly

Sep 7, 2025

I am writing to file a complaint regarding my 2014 Ford Focus, which is experiencing transmission failures related to the known defective transmission system. Ford acknowledged widespread issues with this transmission in Customer Satisfaction Program 14M02, which extended coverage for the Transmission Control Module (TCM). Unfortunately, my vehicle’s failure occurred 2 months after the program expired in June 2025, and I was informed by my dealer that Ford will no longer cover the repair. This situation is deeply concerning for several reasons: Known Defect: Ford has long been aware of systemic failures in the transmission. Numerous recalls, service programs, and even class-action settlements confirm that these problems are widespread and not isolated. Safety Hazard: Transmission hesitation, shuddering, and sudden loss of power create dangerous driving conditions, especially when merging or crossing intersections. Unfair Limitation of Remedy: The expiration of 14M02 leaves owners like me with expensive repairs for a defect Ford already admitted responsibility for. Ford’s responsibility to address this issue should not end simply because the program expired, particularly when the defect poses ongoing safety risks. I am requesting that Ford: Provide goodwill coverage to replace/repair the failed transmission control module (or related components) at no cost to me. Extend support for affected owners beyond the June 2025 expiration, as the defect persists in vehicles on the road today. I have filed or will be filing this complaint with the National Highway Traffic Safety Administration (NHTSA), the Better Business Bureau Auto Line, and my State Attorney General’s office so that my concerns are documented at the federal and state level. I urge Ford to take responsibility and ensure customer safety by addressing this defective transmission beyond arbitrary deadlines. [XXX] 2014 Ford Focus INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 29, 2025

The contact owns a 2014 Ford Focus. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that while driving at various speeds, the engine overheated, and the vehicle hesitated and stalled. The check engine warning light illuminated. The dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance. The approximate failure mileage was 136,000.

Mileage: 136,000

Aug 27, 2025

My car has been to the shop twice for the TCM issues, and both times, in 2016 and 2021, the shop performed adaptive learning and cleared the codes, instead of replacing the faulty part. Now, the TCM has completely broken and needs to be replaced. The car wouldn't start at the gas station suddenly. After rocking the car back and forth it did start, but wouldn't go when shifted into drive. It is apparently 2 months out of the extended warranty coverage and now, I have to pay $1,300+ for a repair?! This seems unfair. They knew they had a faulty part, they performed band-aid fixes, and now I am holding the bag.

Aug 20, 2025

The vehicle started two jerk while driving and dropped in speed. My dashboard displayed a “transmission fault” message. After stopping the vehicle would have trouble getting back up to speed.

Aug 18, 2025

The contact owns a 2014 Ford Focus. The contact stated that while depressing the accelerator pedal, the vehicle failed to properly accelerate. The vehicle decelerated and stalled. The vehicle failed to restart and was later towed to the local Pep Boys Service Center. The service mechanic diagnosed the vehicle and determined that the TCM was faulty and needed to be replaced. The vehicle was not repaired and was later towed to the local dealer. The local dealer also stated that the TCM was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not eligible for the Extended Warranty for the failure. The failure mileage was 81,000.

Mileage: 81,000

Aug 18, 2025

Car running rough/jerky. Trouble accelerating, especially up hills, and following stops. On [XXX], car stalled on [XXX]. Dash light came on saying "transmission overheating pull over immediately". This happened multiple times on the same day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 15, 2025

Subject: Urgent Safety Concern – Transmission Failure on 2014 Ford Focus (VIN: [XXX] ) To Whom It May Concern, I am writing to report a critical and ongoing safety issue with my 2014 Ford Focus. The vehicle stalls without warning, pops out of gear, and frequently overheats regardless of outside temperature. These failures occur while idling at traffic lights, merging into traffic, and during regular driving conditions. This issue has placed me in dangerous situations daily—I've narrowly avoided collisions and have been forced to block traffic because the car will not engage gear for 5 to 20 minutes at a time. It is not safe for me to exit the vehicle during these episodes, and I am deeply concerned for my safety and the safety of others. I understand there may not be an active recall for this VIN, but the symptoms align with known issues related to the PowerShift transmission. I am requesting an immediate diagnostic review and assistance under any applicable warranty, customer satisfaction program, or technical service bulletin. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 13, 2025

The contact owns a 2014 Ford Focus. The contact stated while driving 30 MPH, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal and the vehicle stalled. The message "Transmission Overheating - Stop Vehicle" was displayed. The vehicle was able to coast to the side of the road. The contact waited for 20 minutes to restart the vehicle. After several attempts, the vehicle restarted; however, the failure recurred a short distance afterwards. The contact coasted to the side of the road and restarted the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was not repaired due to the cost. The failure had progressively worsened. Most recently, the transmission overheated, and the contact had to pull over and wait for the transmission to cool down. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 13V523000 (Power Train). The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 168,000.

Mileage: 168,000

Aug 12, 2025

My 2014 Ford Focus is having problems with the engine. For starters is several occasions the car will start and not turn off when turning the key to the off position, the car will still stay on. I took it to the automotive parts store and the guy there had me turn the key off and disconnect the battery and that seem to turn off the car. After they had my car scanned with a computer and found lots of issues with. Car stalls and had check engine lights and also a transmission warning light on making it difficult for the car to drive. Recently water dripping inside the vehicle passenger side when the AC is turned on. The car also doesn’t unlock the doors from the inside have to open it for the passenger side.

Aug 4, 2025

The contact owns a 2014 Ford Focus. The contact stated that while driving at 35 MPH, the vehicle shuddered, and the check engine warning light was illuminated. The contact pulled to the side of the road and turned off the vehicle. The contact stated that upon restarting the vehicle after a few minutes, the vehicle responded as intended. Additionally, the contact stated that while driving 30 MPH on another occasion, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the clutch Actuator B had failed, which caused the TCM to fail. The contact was informed that the clutch Actuator B and the TCM needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and filed a case. The manufacturer referred the contact to the NHTSA Hotline to report the safety failure. The failure mileage was approximately 97,500.

Mileage: 97,500

Aug 1, 2025

This car should have been added to two customer service programs through Ford. 19N08 and 19N08. This covers problems with the TCM and clutch pack. After speaking with Ford customer service, they confirmed that my vehicle fell within the build dates outlined in those programs and was built at the Michigan facility that is outlined in these programs. They refused to add my VIN to these customer service programs stating that it has expired. Had I known about the customer service programs when I was supposed to know about them, I would have easily had this issue fixed, but now I am left with a car with severe transmission issues. The only thing they could tell me to do was file a complaint with NHTSA. I need help getting Ford to acknowledge and fix this issue.

Aug 1, 2025

The contact owns a 2014 Ford Focus. The contact stated while attempting to drive from a complete stop, the vehicle failed to respond upon depressing the accelerator pedal. Additionally, the vehicle failed to respond upon shifting to reverse(R). The contact stated that the vehicle failed to shift into gear. The check engine warning light was illuminated, and the message "Transmission Fault - Service Now" was displayed. The contact was able to shift to neutral(N) after several attempts, and the vehicle was pushed into a gas station with assistance. The contact stated that upon scanning the vehicle with a vehicle scanner, the contact retrieved diagnostic trouble codes indicating a TCM failure. The contact accidentally reset the codes, and the vehicle became drivable; however, the vehicle failed to exceed 40 MPH. The contact stated that the failure recurred. The vehicle was taken to the dealer to be diagnosed, but the dealer was unable to duplicate the failure because the code had been reset. The vehicle was taken to a second dealer, Nielsen Ford of Morristown (170 Ridgedale Ave, Morristown, NJ 07960), where it was diagnosed with TCM failure, and the contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,711.

Mileage: 95,711

Jul 28, 2025

My car was purchased in 2015 and currently has ~69,000 miles. All routine maintenance has been completed on schedule. The clutch was repaired under warranty around ~10,000 and the Transmission Control (TCM) was corrected via software update in 2017. The TCM is now failing and requiring replacement. Ford Motor company was offering extended warranty to 150,000 miles or 10 years with one free replacement after that milestone was reached. That program apparently expired 6/30/25. Ford lost litigation on this vehicle as they sold the vehicles knowing the defect in the transmission. I am now responsible for an out of pocket repair due the expiration of the program. I contacted Ford Customer Care Ford Customer Care case number CXH05090063W2F2H4 and they suggested I file a complaint with the NHTSA.

Jul 26, 2025

1) power train system- P090C AND P090C-00 clutch b actuator circuit low causing transmission to slip. dangerous when driving 2) anti-lock brake system code U0401-00 and U3003-16

Jul 23, 2025

The contact owns a 2014 Ford Focus. The contact stated while driving 30-35 MPH, the vehicle shuddered, failed to accelerate, or shift into the intended gear. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the TCM had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

Jul 21, 2025

I recently purchased this car from a private seller. Within weeks, the vehicle began exhibiting serious transmission issues — including sudden loss of power, inability to shift correctly, and entering “limp mode”, which severely restricts speed and performance. I had the codes scanned and received P090C and P090C-00, which point to a transmission control module (TCM) or clutch actuator circuit failure — an issue widely known in these vehicles with the DPS6 PowerShift transmission. Ford previously issued a Customer Satisfaction Program (CSP 14M01) for this exact TCM failure, but they have since ended the program (as of June 30, 2025), and they are refusing to cover the repair — even though my vehicle is within the affected model year range and has not yet had the TCM replaced. The car has already had the clutch replaced, but the shifting problems and check engine light returned, putting me at risk while driving. This is a known, recurring safety issue, and the manufacturer is not standing behind its repair despite the car being part of a program that previously acknowledged this defect. I’m filing this complaint to urge the NHTSA to reopen its investigation or require Ford to reinstate support for affected owners

Jul 16, 2025

The contact owns a 2014 Ford Focus. The contact stated that while making a turn from a complete stop at an intersection, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road; however, the vehicle failed to restart and remained on the side of the road. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 13V523000 (Power Train); which the contact related to the failure. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,800.

Mileage: 100,800

Jul 14, 2025

Driving and all of a sudden the engine light comes on while sitting at the light. Went to accelerate and it was like I was driving a stick shift and then it was a big jerk. The car has never done this. Pulled over in a parking lot and then was not able to reverse my car.

Jul 11, 2025

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the "Transmission Malfunction" message was displayed, and the contact continued driving to the destination. Additionally, the message "Transmission Overheating – Pull Over Now", displayed and the contact stopped driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 103,000.

Mileage: 103,000

Jul 10, 2025

Transmission Control Module stopped working. The car is significantly below amount of miles when the TCM should stop working.

Jul 9, 2025

The contact owns a 2014 Ford Focus. The contact stated that the message "Transmission Overheating" was display while driving at various speeds. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a Certified Mechanic who diagnosed the vehicle with transmission control module failure. The vehicle was not repaired. The manufacturer was informed of a possible recall but confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

Jul 5, 2025

Improperly shifting, intermittently stalls in shifting and loses transmission power. Scan code PO902 Clutch Actuator circuit low Plus 3 other possible

Jul 3, 2025 Crash

Car stalls and have had three car accidents and ford refused to pay for gas tank isoes and car does not start after it is used for a few mins. There is a serious mileage fluctuations and ford dealership tefises to repair failed recall and claim ford Corp will not pay for repairs so that is nothing to be seen. Car has been seen 3 ties after failed repair and ford will nit take any responsibility for tevlls that didn't work.. Ford might offered some repair program but honoring it is another matter. Ford is aware of car accidents and claim they rather be sues then Repair car.

Jul 3, 2025

I have a 2014 Ford Focus. For years, the car has been shaking when I slow down and speed up. I never really cared because it got me from point A to point B. But now it stalls and won't shift gears unless I go to high RPMS. The check engine light is on and a mechanic told me the transmission needs replaced. I have a DPS6 transmission and discovered that it is part of the class action lawsuit and extended warranty. I called Ford and they told me to write a letter to their office of general counsel. I am worried that is a stall tactic so I want to report it here. I no longer feel safe driving this vehicle.

Jul 1, 2025

In 2018/2017 I became aware of the extended ford warranty on the TCM for a period of Fords in which my vehicle fit under. It was difficult discussing this issue with ford in getting it in to be replaced under warranty but eventually I was able to get it in for a diagnosis and appointment. Meanwhile, the whole time my car has maintained shifting roughly even though it had gotten the supposed replacement - and the vehicle was sold to me this way from Hayes Chrysler in Lawrenceville, GA. ]About a month and a half ago, my car shifts rougher than usual and my check engine light comes on, I make an appointment with Ford since there is another extended warranty covering the TCM but the dealership fails to replace it and states that it needs a new clutch - when in fact it is reading a code unrelated to the clutch (P07A5).

Jun 30, 2025

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear and the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 42,000.

Mileage: 42,000

Jun 18, 2025

On June 10th 2025 the engine light came on in my 2014 Ford Focus and I lost transmission function. The car was slipping out of gear, completely losing power and speed between first & second gear and third & fourth gear. I pulled into traffic before realizing the issue and almost got hit by two oncoming vehicles - one locked up their brakes to avoid hitting me, the other swerved into another lane which thankfully was empty. Slowing down was difficult, it was very hard to stop and I lost reverse gear. The overall driving experience was very rough and jerky. Driving 3 miles home I almost got rear ended two times due to loss of power between first & second gear. Driving 6 miles to the Ford dealership I almost got rear ended 1 time & 1 time I could not completely stop until I was halfway into a busy intersection. I had no ability to backup and traffic was completely blocked in one direction until I was able to safely cross the other 3 lanes of the intersection on a red light!! Prior to this incident & since I bought the car with 12,000 miles in 2020, it ALWAYS had rough transitions between gears & sputtering/brief loss of power when accelerating from stopped. I formerly had a 2013 Ford Focus which had these same issues so I figured that’s just how these cars drive with the Powershift dual clutch transmission. I had no idea that I should have been extremely concerned about the hard shifts & sputtering. I never received a single Customer Satisfaction Program letter from Ford about the clutch, leaking seals, or TCM warranty extensions and issues. If I had I would have brought my car in for service a long time ago. I am disappointed & dismayed that a recall has not been forced by the NHTSA. Ford has gotten away with putting unsafe vehicles on the road with little to no accountability. I, and dozens of others, could have been killed or severely injured while I was on the road in this unsafe car.

Jun 17, 2025

The contact owns a 2014 Ford Focus. While the contact’s daughter was driving approximately 30 MPH, the lost motive power and started to decelerate unintendedly. The driver coasted to the side of the road; however, while attempting to turn around to return home, the vehicle failed to reverse as intended. The driver drove the longer route back to the residence because the vehicle failed to shift into reverse. The check engine warning light was illuminated but was off the following morning. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 86,000.

Mileage: 86,000

Jun 13, 2025

Jerking or shuddering when shifting gears Delayed or harsh gear changes The check engine light is on Trouble accelerating or decelerating The car stalls or has trouble starting

Jun 9, 2025

The contact owns a 2014 Ford Focus. The contact stated that while driving 30 MPH, the vehicle hesitated and lost motive power. The contact stated that the vehicle failed to accelerate or exceed 30 MPH. The message "Transmission Overheating" was displayed. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V523000 (Power Train); the VIN was included but was already repaired under the recall. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 75,000.

Mileage: 75,000

Jun 8, 2025

The clutch keeps giving out. It’s been fixed 2 times and I have the same issue. It takes a bit in order for the car to generate power to go forward & it shutters when it moves froward when pushing on the gas. It can sometimes move forward a bit when placed in reverse and same thing when I shift to move forward from a parking mode it will go backwards a bit forward a few seconds then moves forward. It also shutters a lot more after I been driving longer distances. It’s a scary feeling when it shutters really bad, makes it feel like the car is going to power off.

Jun 6, 2025

The contact owns a 2014 Ford Focus. The contact stated while her daughter was driving 30 MPH, the vehicle started to stall with the message "Transmission Hot - Wait 5 Minutes" displayed on the instrument panel. The contact pulled over and allowed the vehicle to cool down; however, the vehicle failed to resume normal operation. The contact stated that despite the message being repeatedly displayed on the instrument panel, the contact's daughter was able to coast the vehicle back to the residence. The following day the vehicle was towed to a dealer where the clutch assembly was replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer also referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 124,624.

Mileage: 124,624

Jun 3, 2025

Car shakes and shutters while shifting between gears, no other warning system came on to let me know about the transmission issues prior to this day.

May 19, 2025

I am submitting this complaint because Ford Motor Company is refusing to honor its Customer Satisfaction Program 14M02, which extends warranty coverage on the Transmission Control Module (TCM) for certain 2012–2016 Ford Focus vehicles. The 14M02 program extends TCM coverage to 10 years or 150,000 miles from the original warranty start date, and according to updates from Ford, offers a on updates from Ford, offers a one-time repair for TCM failure through June 30, 2025, regardless of mileage or vehicle age. My vehicle experienced issues delayed shifting, transmission failure, or loss of which I have been told is caused by the faulty TCM covered under this program. However, both Ford and the dealership have refused the repair, claiming the program does not apply—despite my vehicle falling within the described criteria. I have found the official 14M02 program bulletin online (e.g., via TSBSearch.com) and spoken to other owners who have successfully received the repair. I believe Ford is failing to uphold its Please investigate Ford’s refusal to honor the TCM extended warranty under Program 14M02 and help ensure affected owners receive the repairs they were promised, especially prior to the June 30, 2025 deadline public warranty commitments, potentially putting drivers at risk due to sudden transmission failure. The company’s inconsistent handling of these repairs raises serious concerns about fairness, accountability, and public safety. Ford has failed to properly diagnose the issue and misled me regarding the coverage of the TCM under the 14M02 warranty. Despite having paid for diagnostics and extensive repairs, my vehicle continues to have the same problems, which should be covered by the 14M02 warranty, and Ford refuses to address the underlying TCM issue. This not only causes significant financial hardship but also leaves me with an unsafe and unreliable vehicle.

May 15, 2025

On [XXX], we reported the vehicle to a local dealership that it was running rough, with hesitation at acceleration, then a sudden surge of speed; stalls at low speeds/while idling at stop lights; and unexpected increases in RPMs when driving a constant speed. This left my son feeling very unsafe and at risk for accidents. We took the vehicle to the dealership for inspection, suggesting it may be the Transmission Control Module causing issue (for which we've received two notifications about the warranty recall). The dealership said that there was no issue with the TCM and refused to perform the repair. (The dealership said that any repair could not be covered because there was no error code related to the TCM, even though the symptoms were as described in the warranty recall letter.) The dealership instead replaced the canister purge valve. On [XXX], approximately 2.5 weeks later, my [XXX] son was driving this vehicle when he got a transmission warning light indicating an urgent repair. He barely got the car home (at midnight) and was unable to put it in reverse to park. We took the car to the dealership for further inspection. The dealership said that the entire clutch assembly needed to be replaced, for $4100. Based on our research on past class action suits and recalls, it seems like the deterioration of the clutch assembly may be directly related to the TCM issues. However, the dealership has said that... > There's no error code related to the TCM so they can't say whether it is related > Without an error code, the TCM itself can't be replaced, nor can they associate the needed repairs to the TCM > Clutch repair was covered but only to 10 years (this vehicle is low mileage, but 11 years old). Consequently, we are expected to bear the burden of the entire $4100 cost ourselves for a known issue that resulted in thousands of recalls and repairs. Furthermore, this issue should've been caught much earlier given the information we've provided. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

May 8, 2025

The contact owns a 2014 Ford Focus. The contact stated that the vehicle was shaking and shuddering while accelerating. The contact stated that there was a rattling sound coming from the vehicle while attempting to accelerate. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the clutch had failed and needed to be replaced. The vehicle was repaired. The failure persisted and the vehicle was returned to the dealer who diagnosed the same failure. The clutch was replaced a total of three times. The failure was persistent. The contact was informed that the clutch needed to be replaced; however, the vehicle was not repaired due to the vehicle no longer being under warranty. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 34,720.

Mileage: 34,720

Apr 30, 2025

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission control module and canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 131,595.

Mileage: 131,595

Apr 25, 2025

Transmission unexpected stalling and acceleration while driving. Yes Ford dealer located on 9371 Roosevelt blvd Phila PA 19114 they refused to fix the issues stating that the TCM 14302 warranty expired although it has been extended to June 30Th 2025.as well an an independent dealer who has fixed the clutch and transmission but I am still having transmission issues and warning lamp “service transmission now” and vehicle is still experiencing sudden stalling shuddering and is unsafe to drive. I purchased the vehicle Feb 2024 I started experiencing issues the end of December 2024 I took my vehicle to Ford Jan 9th and Fixed the Vehicle through and independent shop on 04/14/2025 and after replacing clutch and transmission I am still experiencing transmission issues.

Apr 17, 2025

The contact owns a 2014 Ford Focus. The contact stated that while driving on several occasions at various speeds, the transmission shifted hard and hesitated while accelerating. The vehicle was taken to a dealer on three occasions, where it was diagnosed that the transmission had failed and needed to be repaired. The vehicle was repaired twice however, the failure returned three years later. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.

Mileage: 35,000

Apr 16, 2025

Dual transmission clause stooped working properly in the road ....I was in the uphill ride so the car behind me had some problems due to me slowing down abruptly in the road.

Apr 14, 2025

The contact owns a 2014 Ford Focus. The contact stated that while her sister was driving 30 MPH and attempting to depress the brake pedal, the vehicle failed to respond as needed. The contact stated that when her sister attempted to reverse, the accelerator pedal was depressed, and the vehicle failed to respond as needed. The vehicle was taken to a dealer, where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was not repaired. The contact stated that a software update was performed on the rearview camera. The manufacturer was notified of the failure, and informed the contact that her sister’s vehicle was not under recall. The contact related to the failure of the Customer Satisfaction Program: 14M02 -(Focus Vehicles Equipped with a DPS6 Automatic Transmission Control Module Extended Warranty Coverage); however, the VIN was not included in the customer satisfaction program. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 143,000.

Mileage: 143,000

Apr 8, 2025

The contact owns a 2014 Ford Focus. The contact stated that while driving from a complete stop, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission clutch failure. The dealer determined that the clutch assembly, the clutch actuator, and the levers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 102,000.

Mileage: 102,000

Apr 7, 2025

The contact owns a 2014 Ford Focus. The contact stated that when the brake pedal was depressed, the vehicle started shaking abnormally. There were no warning lights illuminated. While driving approximately 50 MPH, the contact became aware that while attempting to accelerate, the RPMs increased, but the vehicle failed to accelerate. The vehicle was taken to the dealer who diagnosed that the clutch had failed. The clutch was replaced under warranty. The failure persisted, and the clutch was replaced approximately 4 additional times. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 200.

Mileage: 200

Apr 7, 2025

The contact owns a 2014 Ford Focus. The contact stated while driving 15 MPH and while depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that a dealer was contacted. The contact was informed that a driver from Ford valet service drove the vehicle to the dealer for the vehicle to be diagnosed; however, the contact was unaware of the diagnostic result. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.

Mileage: 140,000

Mar 26, 2025

The contact owns a 2014 Ford Focus. The contact stated that while her husband was driving 70 MPH, the vehicle failed to respond. A transmission overheated fault message was displayed. The contact's husband merged to the side of the road while the vehicle was losing motive power. The vehicle was driven into a gas station and placed into unknown gears as the transmission seized. The contact towed the vehicle to the residence. The dealer was not made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,771.

Mileage: 160,771

Mar 25, 2025

I just bought a 2014 Ford focus and after getting it a transmission fault warning came on and there was a time I was on my lunch break and the car stalled out and would only let me drive in reverse. Luckily I was able to pull in to a parking lot at a gas station without causing an accident. I put transmission fluid in but the light stayed on. It noticed that there was a leak and my check engine light has also been on the entire time. I've tried having the place I bought it from fix it but they haven't been able to get to it

Mar 24, 2025

The contact owns a 2014 Ford Focus. The contact stated that while refueling, the vehicle started shaking with the check engine warning light illuminated. The vehicle failed to reverse. The vehicle was towed to the dealer who diagnosed that the driveshaft had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred approximately 11 days later. The vehicle was towed to the dealer who diagnosed the same code and that the clutch assembly had failed. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 115,000.

Mileage: 115,000

Mar 16, 2025

Excessive jerking when accelerating from a stop.

Mar 13, 2025

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission independently shifted into neutral(N), with the "Transmission Fault" message displayed on the instrument panel. The contact coasted the vehicle into a parking lot and turned off the vehicle. The contact restarted the vehicle and repeatedly moved the gear shifter back and forth until the vehicle correctly recognized that the vehicle was in drive(D). The contact was driven to the residence and remained at the residence. The vehicle was not repaired. The local dealer was contacted about the failure and the contact was informed that a recall related to the failure had expired and that the vehicle no longer qualified for the free repair. The manufacturer was also notified of the failure, but the contact was offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 180,000.

Mileage: 180,000

Mar 2, 2025

Zero codes, but massive stuttering/hesitation when accelerating from stop. Almost in several accidents when turning across traffic or with traffic.

Feb 13, 2025

The contact owns a 2014 Ford Focus. The contact stated that after refueling the vehicle, the vehicle failed to restart. The contact stated that the failure was intermittent. The contact stated that while driving at various speeds, the vehicle stalled while the RPM was elevated. The contact pulled over to the side of the road on one occasion, and the vehicle was pushed to the side of the road on the other occasions. The vehicle was restarted after an extended time. An unknown warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the canister purge valve and the TCM had failed and needed to be replaced. The dealer informed the contact that the canister purge valve replacement was covered under Ford Campaign Number: 24N07, and a repair fee would be charged for the TCM replacement. The vehicle was not repaired. The contact related the TCM failure to NHTSA Campaign Number: 13V523000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

Jan 30, 2025

I HAVE TWO RECALLS ON MY FORD FOCUS 2014. FORD REFUSES TO FIX THE TCM DUE TO THE TRANSMISSION SHIFTS. I BROUGHT MY CAR IN WITH ISSUES DEALING WITH THE TSB REVOLVING AROUND THE ENGINE WIRING HARNESS AND TOLD THEM MY CAR BATTERY DIED AND IT COULDN'T REVERSE NOW BROUGHT IT TO GET THE WORK DONE WHICH I THOUGHT INCLUDED THEM LOOKING AT WHY IT COULD NOT REVERSE I PAID THEM OVER 1,300 DOLLARS TO FIX THIS ISSUES AND THEN AFTER I PULL OFF AND NOTICE MY CHECK ENGINE LIGHT IS STILL ON I BRING IT BACK INSIDE AND THEY HIT ME WITH OH THE TRANSMISSION NEEDS A DIAGNOSTIC AFTER I PAID THEM A SUBSTANTIAL AMOUNT I WANT THEM TO GIVE ME MY MONEY BACK

Jan 29, 2025

I took my car to Downtown Ford Sacramento for a door latch recall and Transmission Control Module (TCM) coverage under Campaign #14M02. A day later, they called saying it was ready for pickup. When I asked about the transmission, they claimed a diagnosis was required at my expense before warranty coverage would apply. I approved the diagnosis, yet my car sat for over a week with no updates. Every time I called, I was directed to Service Advisor Christian Silva, who never answered or returned my voicemails. When I finally went in person, they asked me to sign paperwork but refused to provide diagnosis results. Another advisor then admitted no diagnosis was ever performed, they only completed the door latch recall. They now demand $360 for a diagnosis and insist I leave the car again, refusing to honor Campaign #14M02. This is unacceptable, and I need Ford to address this. (VIN# [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 28, 2025

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered and jerked while depressing the accelerator pedal. The contact stated that several unknown warning lights were illuminated. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer on several occasions however, the dealer failed to duplicate the failure. The contact was eventually informed that the transmission clutch was defective, causing transmission failure. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.

Mileage: 30,000

Jan 24, 2025

Transmission is jerking/hesitating between gears. I carried it into the Ford Dealership in Rockingham, NC thinking it was the TCM which is covered under the extended warranty recall. The dealership says it is the transmission clutch.

Jan 20, 2025

When driving the car it shutters, jerks, loses power and accelerations, shakes. The transmission was replaces once and it is doing it again under 100k miles. It could easily cause an accident. Transmission also randomly says it is hot to stop. There is a customer safety extended warranty on the tcm for this specific car. From what I have seen there is a recall on transmission clutches for the 2014 Ford Focus SE just not my car apparently for the clutch. Ford wants me to take it to pay 250 to tell me if its covered under warranty recall but a transmission place already told me it was a faulty clutch they told me about the extended warranty. I have read this happened to hundreds of people. It is dangerous. How can I file a class action lawsuit, report to the better business bureau to be resolved or report to the proper place? Also not to long ago driving down the highway the doors just swung open door locks stopped working. There was a recall and got fixed but this car is a safety hazard and ford should care more about their product and customer safety. Is there anyone who has a 2014 Ford Focus with a clutch issue. I was told if its the TCM the car wont start I don't want to spend 250 to be told the clutch isn't under warranty. It is a ripoff. I know its not the TCM.

Jan 14, 2025

I have had the vehicle in the shop many times for tcm clutch and it is doing the heavy jerking again I believe the same issues are happening.

Dec 30, 2024

The contact owns a 2014 Ford Focus. The contact stated that on several occasions while driving at various speeds, the vehicle shuddered and jerked while accelerating. The check engine warning light illuminated with the message “Transmission Failure" displayed. The vehicle was towed to a dealer three times and it was diagnosed and determined that the clutch, TCM, and the clutch actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 44,000.

Mileage: 44,000

Dec 30, 2024

Customer experienced sluggish performance and failed starts along with computer error code P0456. Independent mechanic found open recall for canister purge valve associated with error code. Two different ford dealerships in Massachusetts indicated that the vin number associated with the recall was not covered. As a result, Ford failed to honor recall notice for canister purge valve. A year later, Ford mailed a notice to owners regarding this recall. Consumer called ford and was instructed to apply for a refund under the recall by visiting the very dealerships that denied recall services previously. This represents a failure by ford motor company to effectively comply and address a federally mandated recall causing consumers to pay for repairs and then request a refund.

Dec 18, 2024

The contact owns a 2014 Ford Focus. The contact stated that while stopped at a traffic light, the light changed and the accelerator pedal was depressed; however, the vehicle hesitated before responding as needed. The contact stated that the vehicle was jolting into gear. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the TCM needed a software update. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle back to the same dealer. The vehicle was diagnosed, and it was determined that the transmission clutches needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure of the clutches. The failure mileage was approximately 90,000.

Mileage: 90,000

Dec 11, 2024

Unknown

Dec 10, 2024

The contact's daughter owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle shuddered while depressing the accelerator pedal and the brake pedal. There was no warning light illuminated. The contact stated that the vehicle hesitated while accelerating from a complete stop. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective clutch actuator. The manufacturer was notified of the failure and the contact was provided a case number. The manufacturer stated that the vehicle was no longer covered under warranty and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was unknown.

Nov 29, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 25 MPH, the vehicle made an abnormal sound. The failure occurred on several occasions. No warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed that the transmission fluid temperature was higher than normal and had caused unknown parts in the clutch assembly to melt. The dealer determined that the clutch assembly needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to another unknown dealer, where it was diagnosed that the clutch assembly needed to be replaced; however, the dealer informed the contact that the failure occurred several months and there was no permanent fix. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

Nov 29, 2024

UNKNOWN The transmission malfunctioned. While in motion, the car failed to shift gears smoothly, would jerk, rev high, with acceleration not maching the high rev, and the check engine light came up. The car's erratic movement impacted other drivers on the road as well, who had to slow down and or try to pass. The stalling and the dragging from the transmission were random and made it harder to manage the driving. The car was previously recalled for a similar, or possibly the same problem. This started on November 27th, 2024. I checked and the check engine diagnostic returned a "P07A5" error: "Transmission Friction Element B stuck on." This error code from the check engine reading and my prior experience with similar symptoms from the initial recall is why I feel the transmission or something related to it, is the cause of the problem.

Nov 25, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle sputtered and jerked while driving. The contact stated that the vehicle failed to perform as needed and the contact parked the vehicle. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was previously taken to an independent mechanic, and the battery was replaced. The contact was informed that if the failure reoccurred, the failure might be with the transmission clutch. The manufacturer was made aware of the failure. The contact was informed of an undisclosed Customer Satisfaction Program however, the contact had not received the notification. The failure mileage was approximately 74,000.

Mileage: 74,000

Nov 19, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shaking abnormally and then stalled with the “Service Transmission” warning light illuminated. In addition, the contact stated that the vehicle shut off in the middle of the roadway. The contact was assisted by a Police Officer was nearby in moving the vehicle over to the shoulder. The contact stated that the failure had occurred several times. The contact stated that occasionally while depressing the accelerator pedal the vehicle failed to accelerate as intended. The contact stated that occasionally while driving and exceeding 40 MPH, the vehicle stalled. Additionally, the horn and the hazard lights failed to function as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was informed that the transmission needed to be repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000.

Mileage: 81,000

Nov 18, 2024

The contact owns a 2014 Ford Focus. The contact stated while reversing, the vehicle failed to reverse as intended. In addition, the contact stated that the gear shifter did not function as intended. The contact stated that the gear shifter did not go into park or drive. The contact had to use the parking brake. The contact stated that he tried driving the vehicle again, the contact was able to drive a short distance and the failure reoccurred. In addition, the transmission was slipping. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 83,000.

Mileage: 83,000

Nov 14, 2024

I am the owner of a 2014 Ford Focus VIN [XXX] . I have had the car into an Authorized Ford Dealership numerous times. On the 2nd to last visit the Transmission Control Module was replaced at no cost to me. However, since then the transmission has malfunctioned again. It lurches, loses power and stalls. I took it back to the Ford Dealer and was told I needed a new transmission. I blame this on the extended length of time it took the Ford Motor Company to get the TCM and schedule the replacement. Am I entitled to any compensation or a buyback from Ford? What other steps can be taken to resolve my issue? Thank you for your time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 4, 2024

The contact owns a 2014 Ford Focus. The contact stated that while his grandson was driving at various speeds and accelerating and decelerating, the vehicle hesitated and shuddered abnormally. The contact stated that the vehicle also lunged forward while braking. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact’s grandson was informed that the clutch needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 92,000.

Mileage: 92,000

Nov 1, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 10 MPH, the accelerator pedal was depressed, and the vehicle shuddered while shifting into 2nd gear. The contact stated that the failure was intermittent but had become a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the TCM and the transmission clutches needed to be replaced. The vehicle was not repaired. The contact had been advised by the dealer that there was a manufacturer recall for the TCM (14M02 - TCM Extended Warranty); however, the vehicle was no longer covered under warranty. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

Oct 30, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at approximately 35 to 40 MPH, the vehicle started jerking abnormally. The contact stated that while at a traffic light, the vehicle revved up abnormally. The vehicle failed to go into gear. The check engine and another unknown warning light were illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle had experienced transmission failure. The mechanic informed the contact that the transmission needed to be rebuilt or replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

Oct 29, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving 45 MPH and ascending a slope, the transmission was struggling to shift into gears and downshifted abruptly. There was no warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and the dealer determined that the transmission control module(TCM) and the transmission clutches needed to be replaced. The dealer informed the contact that the TCM replacement would be covered under Ford Campaign Number: 14M02; however, the transmission clutches replacement was not covered under Ford Campaign Number: 19N08. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 118,000.

Mileage: 118,000

Oct 23, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving 40 MPH, the vehicle inadvertently lost motive power, after which the contact became aware that the transmission had shifted into neutral, and then shifted back into drive independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the shift forks and dual-clutch. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 109,000.

Mileage: 109,000

Oct 22, 2024

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the transmission failed to upshift or downshift as intended. Additionally, the RPM was rising independently. The transmission warning light was illuminated. The vehicle was taken to a local independent mechanic where it was determined that the transmission needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

Oct 17, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at 25 MPH, the message "Transmission Hot" was displayed. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.

Mileage: 108,000

Oct 17, 2024

The contact owns a 2014 Ford Focus. The contact stated while reversing, the message "Transmission Hot" was displayed. The contact stated that the failure recurred occasionally while driving at various speeds. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was approximately 150,441.

Mileage: 150,441

Oct 7, 2024

The contact owns a 2014 Ford Focus. The contact stated that upon starting the vehicle, there was shuddering in the transmission. The contact who is a mechanic, stated that the failure was due to the transmission module. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was driven for four miles, and the vehicle was aligned with the required specifications. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 9,000.

Mileage: 9,000

Sep 30, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle jerked abnormally. The contact drove the vehicle to a safe location and parked the vehicle. The contact turned the vehicle off and allowed the vehicle to sit for several minutes. The vehicle was restarted, and the vehicle was driven to a dealer where it was diagnosed with transmission failure. The contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The contact required second opinion. The vehicle was taken to an independent mechanic where it was diagnosed with transmission control module failure and transmission clutch failure. The contact was informed that the transmission control module and the transmission clutch needed to be replaced. The vehicle was not repaired. The contact was made aware of Customer Satisfaction Program: 19N08; however, the contact was informed that the program had expired. In addition, the contact was informed that the transmission control module repair was eligible for coverage under Technical Service Bulletin: 14N02. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.

Mileage: 115,000

Sep 30, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle jerked abnormally. The contact drove the vehicle to a safe location and parked the vehicle. The contact turned the vehicle off and allowed the vehicle to sit for several minutes. The vehicle was restarted, and the vehicle was driven to a dealer where it was diagnosed with transmission failure. The contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The contact required second opinion. The vehicle was taken to an independent mechanic where it was diagnosed with transmission control module failure and transmission clutch failure. The contact was informed that the transmission control module and the transmission clutch needed to be replaced. The vehicle was not repaired. The contact was made aware of Customer Satisfaction Program: 19N08; however, the contact was informed that the program had expired. In addition, the contact was informed that the transmission control module repair was eligible for coverage under Technical Service Bulletin: 14N02. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.

Mileage: 115,000

Sep 27, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.

Mileage: 61,000

Sep 13, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered while the transmission was in second gear. There was no warning light illuminated. The vehicle was taken to a transmission shop, where it was diagnosed with transmission clutch shudder. The mechanic replaced the transmission clutch assembly; however, the failure recurred. The vehicle was taken to the dealer on two occasions, and the transmission clutch assembly was replaced twice; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 63,478.

Mileage: 63,478

Sep 10, 2024

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and shuddered while accelerating and shifting gear. The check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the transmission clutch had previously been replaced but had failed again. The transmission clutch was replaced. The vehicle was returned to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was taken to a transmission shop where it was diagnosed that the transmission clutch and actuators had failed. The vehicle had not been repaired. The contact learned of a Customer Satisfaction Program, NHTSA ID Number: 10072057 (Power Train). The contact called the dealer and was informed that the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included and that the clutch was not covered under warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 58,000.

Mileage: 58,000

Sep 4, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,500.

Mileage: 41,500

Sep 3, 2024

The contact owns a 2014 Ford Focus. The contact stated that while accelerating at various speeds, or while the vehicle was idling, the vehicle was jerking and hesitating before the vehicle accelerated. The message to service the transmission was displayed on the instrument panel. The contact had received notification of Customer Satisfaction Program: 14M02. The vehicle had been taken to the dealer where the repair was completed on July 31st, 2024. After receiving the repair, the failure reoccurred and became more persistent and pronounced. The transmission failure, Hill Ascend Assist, and check engine warning lights were illuminated. The dealer was contacted but the vehicle had not been taken back to the dealer. The vehicle was taken to an independent mechanic where it was diagnosed that the input shaft had failed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 72,000.

Mileage: 72,000

Aug 25, 2024

I have a recall on the transmission control module which is out on my vehicle. I got the letter about the recall then mine went out. Thornhill Ford in chapmanville WV does not want to replace this part they are trying to say it's not defective and I know it is code test says exactly that. Even if it isn't they have to replace one time free of charge. They refuse to replace and want to charge me 400$ please help with getting the part fixed on my car. I need my vehicle for work and childcare

Aug 13, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the vehicle stalled and was jerking with the check engine warning light illuminated. The contact was able to restart the vehicle; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 82,000.

Mileage: 82,000

Aug 8, 2024

The contact owns a 2014 Ford Focus. The contact stated while shifting to reverse(R) and depressing the accelerator pedal, the vehicle made an abnormal sound, jerked, and failed to properly respond. A message indicating transmission failure was displayed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where the transmission control module was replaced; however, the failure persisted. The dealer informed the contact that transmission needed to be replaced out-of-pocket. The contact declined to pay for the repair. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 137,000.

Mileage: 137,000

Aug 6, 2024

The contact owns a 2014 Ford Focus. The contact stated when starting the vehicle and shifting into drive(D), the vehicle would hesitate and then jolt into gear. The contact stated that the vehicle was increasingly harder to shift into gear. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Dual Clutch Transaxle (DCT) DPS6 needed to be replaced. The vehicle was repaired. The contact stated that the transmission failure reoccurred, and the vehicle was no longer drivable. The contact related the transmission failure to two manufacturer recalls, 14M02 Transmission Control Module and 19N08 for the Transmission Clutch Shudder. The manufacturer was informed of the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

Aug 5, 2024

The contact owns a 2014 Ford Focus. The contact stated that while starting the vehicle and driving at an undisclosed speed, the transmission failed to shift into gear as intended. Additionally, the RPM gauge fluctuated between 2,000 and 6,000 RPM; however, the vehicle failed to properly accelerate. The check engine warning light was illuminated. The contact stated that the clutch had previously been replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was determined that the clutch needed to be replaced a second time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 170,000.

Mileage: 170,000

Aug 2, 2024

Previous owner & myself have continually experienced transmission/clutch shudder and hard shifting from a stop. Have had clutch and/or clutch assembly replaced twice since 2015. The dealer wants to replace the clutch AGAIN! This is not correcting the faulty DPS6 transmission which I believe is faulty. Now am afraid to drive car and have been told by dealer that Ford will not do anything unless shudder reaches certain limit. They have now informed me there is a problem with the Fuel EVAP system, according to the latest error code which had a recall back in 2019, so that is expired. And the clutch Customer Satisfaction Program 19N08 has also, expired, leaving me with a car unsafe to drive for both issues. I contacted Ford Motor Co today, and was told there is no Conflict Resolution Dpt., that they only deal directly with the dealer.

Jul 30, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The vehicle was initially taken to an independent mechanic; however, the independent mechanic was not equipped to service the vehicle. The independent mechanic referred to contact to a dealer for assistance. The vehicle was taken to a dealer where the contact was informed that there were no recalls or Warranty on the vehicle. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

Mileage: 160,000

Jul 30, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed up an incline, the vehicle struggled to maintain speed, after which the vehicle began to jerk and then lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch and clutch assembly. The vehicle was repaired, but the failure reoccurred a year later. The vehicle was taken back to the dealer, who again diagnosed a failure with the clutch and clutch assembly. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Jul 20, 2024

The "transmission fault service now" light has came on. The vehicle almost stalled on the interstate due to sudden loss of power. The vehicle is not operable currently. According to previous recalls, this should have been fixed already.

Jul 18, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shuddering abnormally. The contact stated that the shuddering occurred while the transmission was shifting from 1st gear to 2nd gear. The vehicle was taken to the dealer where it was diagnosed clutch assembly failure. The vehicle was not repaired. The contact was informed that the clutch assembly needed to be replaced. The contact stated that the clutch assembly was previously replaced in 2016 by the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 129,000.

Mileage: 129,000

Jul 18, 2024

This TCM issue is a known issue with Ford. They issued recalls on this in 2015 and 2017 and extending the coverage in 2023. Please put this on the recall list as it has affected many people

Jul 12, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. After having the vehicle towed home, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the powertrain control module. The vehicle was not repaired. The vehicle was then towed to the dealer, who diagnosed a failure with the wiring harness in addition to the power train control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V523000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 140,000.

Mileage: 140,000

Jul 8, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the transmission failed to shift as intended and the vehicle failed to respond as needed. There was no warning light illuminated. The vehicle was taken to the dealer, where the TCM module was reprogrammed; however, the failure persisted. The vehicle was taken back to the dealer, where it was determined that two clutches needed to be replaced inside the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Jul 3, 2024

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated, and the transmission hesitated while shifting gear. The contact stated that the vehicle occasionally slightly rolled backwards. The vehicle was taken to a local dealer where it was diagnosed with transmission failure. The dealer retrieved DTC codes: P0783 and P2872. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

Jul 1, 2024

The general information I have is my transmission is not working, and it causes the car to stall and jerk unexpectedly, it will be driving fine then aggressively slow down almost to a stop, then launch forward, which could cause an accident to the person in front of me or behind. When these events happen it’s on and off, and the stalling will follow multiple times during a driving period. The engine light will come on, and many mechanics we have talked to have said to either replace the transition or sell the car, and the transmission is the same price I paid for the car. It’s ultimately unfortunate because it is a great car, low miles, in great condition, and I am young into college with big loans and can’t afford to fix this car.

Jun 28, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle suddenly accelerated and then decelerated independently, surging several times before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N08. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 84,000.

Mileage: 84,000

Jun 21, 2024

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The service engine soon warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the TCM needed to be replaced. The dealer informed the contact that the repair was not covered under the warranty. The vehicle was not repaired. The contact stated that the failure was related to Customer Satisfaction Program 14M02, and Technical Service Bulletin: 16-0129 (Power Train). The manufacturer was contacted and opened a case. The failure mileage was approximately 110,000.

Mileage: 110,000

Jun 20, 2024

The contact owns a 2014 Ford Focus. The contact stated that while driving on four occasions at various speeds, the vehicle shifted into neutral(N) inadvertently and would not shift into any other gear. The contact stated that the accelerator pedal was depressed again, and the transmission eventually shifted into the desired gear. Additionally, the contact stated that while driving on several occasions at various speeds, the vehicle was shuddering with an abnormal sound coming from the engine compartment while changing gear. The vehicle was towed to a dealer where it was diagnosed that the clutch assembly and shift motor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 99,000.

Mileage: 99,000

Jun 17, 2024

I have been trying to get my car fixed but they will not honor the recalled part. I took it to another garage bc Ford is saying it's my clutch but I seem for my own eyes the only code was for the tcm. And then Ford told me they do not honor another mechanics diagnostics.

Jun 14, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving 35 MPH, the vehicle was stalling and jerking. Additionally, the contact stated that the check engine warning light illuminated when the transmission was shifted into gear and attempting to accelerate. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 149,127.

Mileage: 149,127

Jun 12, 2024

As I have stated before , this seems to be an issue with all cars like this and the year! I am very disappointed that I heard NOTHING back from the first time I sent this. Spending over $4000 on a $4000 car is ridiculous

Jun 11, 2024

This is for a shuttering clutch. I was not put in an unsafe position. The problem was found by the dealer when the car was in having a TCM replaced. There was no warning lamps or any other indication. I was told from the dealer I purchased the car from that it was an automatic but had a clutch and would feel like a manual transmission when it shifts. The dealer told me there was a Consumer Satisfaction Program 19N08 but it had expired and there is nothing they could do. Ford’s Customer Care told me the same thing. My car is over the 7 years but has 77,200 miles which is way below the 100,000 to qualify for 19N08. This program only ran from 2019-2020 before it expired. A car like mine has low miles and didn’t see the problem until now but is left out of a known problem because of the short program time frame. Now after only owning the car for 6 months I have to pay approximately $2700 to fix this known problem. This program needs to be opened back up or allow every vehicle with this problem to use the program one time without the time restriction.

May 31, 2024

When the transmission went out, it shuddered so hard it broke the motor mounts. This is a serious problem and needs to be one recall list! I just had to pay $4000 to have the clutch, nigh shift levers engagement bearing and bearing support tube replaced. The dealership can almost do this car with his eyes closed because he has done so many! This should not be the case!!!

May 24, 2024

It did the exact same thing it did in April! Driving in traffic this time. The jerking, and not wanting to excelerate... then jumps from drive to neutral doing 70 mph! On hwy 59! THIS IS A SAFETY CONCERN AT THIS POINT! MAKE FORD FIX THIS

May 23, 2024

Car shudders and bucks because of a faulty clutch brake as stated by the dealership that diagnosed it.

May 22, 2024

The contact owns a 2014 Ford Focus. The contact stated that on several occasions while driving at various speeds, the vehicle hesitated, and the transmission was slipping. The vehicle was taken to a dealer where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was repaired six times, but the failure persisted. The contact was informed that the manufacturer was notified of the failure. The failure mileage was approximately 50.

Mileage: 50

May 22, 2024

The contact owns a 2014 Ford Focus. The contact stated the clutch had been replaced on several occasions. The contact stated while approaching a stop sign the vehicle hesitated to come to a full stop. Additionally, under rainy conditions, the vehicle failed to fully respond to the brake pedal being depressed. The vehicle was taken to a local dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

May 20, 2024

The contact owns a 2014 Ford Focus. The contact stated while at a complete stop and depressing the accelerator pedal, the engine revved significantly while the transmission was in 1st gear. The contact stated that the vehicle failed to shift to a higher gear. The contact stated that upon releasing the accelerator pedal, the vehicle shifted to the next gear; however, the transmission was slipping. Additionally, the contact stated while driving at various speeds and depressing the accelerator pedal, the engine revved; however, the vehicle hesitated to respond. The message "Service Transmission Now" was displayed. The vehicle was taken to an independent mechanic, where the transmission was recalibrated twice; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the transmission slave cylinder, the levers A and B and the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 161,000. The VIN was not available.

Mileage: 161,000

May 18, 2024

I believe the defective TCM cause all kinds of havoc on the other systems. And Ford KNOWS they can not fix this issue. Cause car to accelerate an come to a stop in the street! No way safe

May 17, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred intermittently. In addition, the failure occurred while the contact was driving from a stop sign or driving uphill. The vehicle was taken to the dealer where it was diagnosed with a failed clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the clutch had previously been replaced twice. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 32,000.

Mileage: 32,000

May 17, 2024

The vehicle is a 2014 Ford Focus equipped with a PowerShift dual-clutch transmission-named DSP6. The vehicle exhibits a Faulty automatic transmission/shift malfunction and is unable to shift properly; causing intermittent engine deceleration coming to a stop; this indicates there is a shift malfunction and a faulty transmission. This problem has been confirmed by the dealer.

May 16, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving 40 MPH, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. After jumpstarting the vehicle, the failure persisted. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 213,000.

Mileage: 213,000

May 13, 2024

The contact owns a 2014 Ford Focus. The contact stated that while accelerating from a stop, the transmission started to make a rattling noise. There was no warning light illuminated. The vehicle was able to restart on the third attempt however, the failure recurred. The vehicle taken to the dealer where the diagnostic test result was not disclosed; however, the transmission clutch was replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to an independent mechanic where it was diagnosed as a failure with the transmission clutch which needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and was referred the contact to the NHSTA Hotline for assistance. The failure mileage was 140,000.

Mileage: 140,000

May 3, 2024

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the accelerator pedal failed to function as intended. Additionally, the vehicle shuddered. The vehicle was taken to the dealer where it was diagnosed with a failed transmission clutch, and it was determined that the clutch needed to be replaced. The vehicle was not repaired. The contact was informed that the transmission clutch had been replaced in the vehicle twice previously. The manufacturer was made aware of the failure and a case was filed. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 110,000.

Mileage: 11,000

May 2, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving 45 MPH, the vehicle unintendedly shifted into neutral. The contact stated that the check engine warning light was flashing, and the vehicle stalled and was undriveable. The contact called the local dealer and was informed that parts were on backorder. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 13V523000 (Power Train). The manufacturer was not notified. The approximate failure mileage was 35,000.

Mileage: 35,000

May 1, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving 20 MPH and depressing the accelerator pedal, the vehicle was pulling back and failed to shift into the intended gear. The contact continuously depressed the accelerator pedal until the vehicle responded. The contact stated that while starting the vehicle the following day, the check engine warning light illuminated. The vehicle was taken to two independent mechanics, where it was diagnosed that the transmission clutch and the TCM needed to be replaced. The vehicle was then taken to the dealer, where the TCM was replaced; however, the failure recurred six days later while driving from a complete stop. Additionally, the contact stated while driving 15 MPH, the message "Transmission Overheating - Stop Vehicle For 5 Minutes" was displayed. The contact veered over to the side of the road and turned off the vehicle. The contact attempted to restart the vehicle after 15 minutes; however, the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.

Mileage: 108,000

May 1, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving 20 MPH and depressing the accelerator pedal, the vehicle was pulling back and failed to shift into the intended gear. The contact continuously depressed the accelerator pedal until the vehicle responded. The contact stated that while starting the vehicle the following day, the check engine warning light illuminated. The vehicle was taken to two independent mechanics, where it was diagnosed that the transmission clutch and the TCM needed to be replaced. The vehicle was then taken to the dealer, where the TCM was replaced; however, the failure recurred six days later while driving from a complete stop. Additionally, the contact stated while driving 15 MPH, the message "Transmission Overheating - Stop Vehicle For 5 Minutes" was displayed. The contact veered over to the side of the road and turned off the vehicle. The contact attempted to restart the vehicle after 15 minutes; however, the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.

Mileage: 108,000

Apr 25, 2024

Our 2014 Ford Focus SE must be repaired again for the same transmission defect. Our original transmission repair was covered under a recall. I was told by the Ford dealer that my repair would not be covered as the recall had expired! Ford now uses a “Loyalty Program” to deny what was once a recall. The only warranty we have under the "Loyalty Program" is the TCM module. Ford is denying any coverage for the transmission repair. We purchased the vehicle new and were never told about this defective design. The danger is that there is no warning that the transmission is failing. Should the transmission fail while driving this could result in a crash. The first failure occurred while traveling on [XXX] toward Tampa Florida. We pulled out into the center lane to pass slower traffic only to find out the transmission did not respond, and we lost speed and had to get over to the right lane to avoid being hit by oncoming traffic. Ford must repair the vehicles and not deny coverage under the sham of a loyalty program. At present, Ford wants $4,497.66 to complete the repairs of our vehicle. Ford said the transmission will fail again in 35,000 to 80,000 miles depending on how the car is driven. I will not be the only complaint regarding this type of transmission design because Ford used this same transmission design in several models. We need the NHSTA to investigate and look up the original recall for this failure and have it recalled once again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 25, 2024

I am writing to address a significant issue regarding my Ford Focus 2014 (VIN [XXX] ). On [XXX], the check engine light illuminated, indicating error code P07A3 - Transmission Friction Element "A". I promptly took my car to AutoNational Ford Bellevue for inspection (customer #[XXX]). Despite assurances of a Transmission Control Module replacement under warranty, the issue persisted after alleged replacement. Upon independent examination on [XXX], it was found that the Transmission Control Module remained unchanged, contrary to the dealership's assertions. 1. AutoNational Ford Bellevue representative initiates a warranty claim (which is valid until 2025) for my Ford Focus's Transmission Control Module. 2. The Transmission Control Module is not installed in my car; instead, someone from AutoNational Ford Bellevue effectively appropriates it (its value is over $500). 3. I am misled into believing that the Transmission Control Module has been installed; in reality, they are deceiving me. They hope that because the car is old, I will need to replace the dual clutch transmission, and thus, I won't pursue this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 25, 2024

The contact owns a 2014 Ford Focus. The contact stated that while driving the vehicle at approximately 40 MPH, the vehicle shuddered like the transmission was about to shift; however, the vehicle had an automatic transmission. The contact stated while driving at unknown speeds the vehicle was slow to accelerate and while the accelerator pedal was depressed the vehicle drove sluggishly. The contact placed the car in park and waited 15 minutes, then when the vehicle was shifted into drive the failure was not replicated. The vehicle was towed to the dealer once and was diagnosed with a transmission module failure. The vehicle was repaired; however, the failure recurred several times. The vehicle was taken back to the same dealer several times and was diagnosed with the same failure and repaired. The failure recurred and the vehicle was taken to a different dealer several times and was diagnosed with the same failure and repaired. The failure recurred and the vehicle was taken to the initial dealer where it was diagnosed with a clutch assembly failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

Mileage: 20,000

Apr 18, 2024

The contact owns a 2014 Ford Focus. The contact stated that while the transmission was shifted into reverse(R), the vehicle failed to move. No warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the clutch had failed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 130,000.

Mileage: 130,000

Apr 17, 2024

The contact owns a 2014 Ford Focus. The contact stated that while attempting to accelerate from a complete stop, the vehicle made an abnormal rattling sound and failed to respond. No further information was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

Mileage: 125,000

Apr 8, 2024

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred intermittently; however, the failure previously occurred while in traffic. The contact also stated that the failure occurred while the contact and the contact's son were driving. The vehicle was taken to the dealer however, the vehicle was not diagnosed. The contact stated that previously the failure had been repaired under warranty however, the repair only lasted for approximately nine months. The contact was informed that the repair would no longer be covered under the extended warranty under the Customer Satisfaction Program: 14M02. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.

Mileage: 57,000

Mar 29, 2024

My son had the car and it had to sit waiting on a part for 2 years. It almost caused him to wreck on several occasions. In the meantime transmission shop check and didn't agree with the dealer. Finally the dealer replaced the TCM transmission control module. I ending buying the car to help my son. Less than 10,000 miles car began doing same thing. In the meantime I received a letter from the Factory extending the warranty. I had take to shop and same thing was the Transmission Control Module. It was causing the clutch and actuators. The shops said it a dealer issue and explained the letter and customer agreement to me. They said the dealer has to fix for free. I called the dealer and they diagnosed it over the phone and refused to fix without 4,700 hundred dollars. I still waited until appointment time over a month had it towed there was driven on to rollback. Was not told of a diagnostic fee. They later called me saying the drove and put on the computer and wasnt the TCM. Also told me it was gonna be 6,500 dollars. This car has anost caused 4 collisions one of which scared me so bad am having a brain injury I arrived it home a few minutes away and had a severe brain issues. The dealer on drove the car one tenth of a mile from the shop to a storage lot. They have repeatedly refused to give me the diagnostic print out but instead just an estimate. This is a well know issue with these transmissions to the point ford extended the warranty. I had to pay a fee and car was taken to a local garage where it remains. Car was driven on the rollback for travel tested at shop. Once again is TCM which is covered as many times a needed up to 150,000 miles. Once over 150,000 miles one more complementary TCM replacement. Dealer still refuses to fix according to Ford customer agreement also refused to just give me the TCM to have replaced. Factory complaint went no where. Any help would be appreciated. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 15, 2024

The contact owns a 2014 Ford Focus. The contact stated that while driving, the transmission was bucking and shuddering while accelerating from a stop. The vehicle was taken to the local dealer who diagnosed that the clutch pack was improperly tensioned, and a clutch fork bearing needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 26,000.

Mileage: 26,000

Mar 8, 2024

The vehicle has all of the mentioned issues from the recall for the stuck CPV. Check engine light illuminated directly after refueling. Codes present at P1450 and P0420. Noticeable change in drivability. My specific VIN is not showing affected by this recall however it meets every requirement to be considered eligible. If my local dealership will not cover this I will have to file a consumer affairs report and take my case to small claims court as this should be something FORD has to remedy due to they’ve already admitted negligence in the manufacture of this vehicle.

Mar 8, 2024

The contact owns a 2014 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the vehicle jerked and shuddered, after which the vehicle lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the dual clutch. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 128,000.

Mileage: 128,000

Feb 19, 2024

After about 25-45 minutes of driving the car every time you accelerates the Transmission starts slipping the car starts to rattle very badly and it makes a crunching sound. It makes the car almost impossible to drive and sounds and feels like it’s about to break down.

Feb 16, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving 30 MPH, the vehicle started to shake, after which the vehicle lost motive power and was unable to accelerate above 5 MPH. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module. The TCM was replaced, but the dealer was unable to program the TCM. The dealer diagnosed an additional failure with the dual clutch. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

Mileage: 100,000

Feb 15, 2024

The contact owns a 2014 Ford Focus. The contact stated that the gear had to be shifted from park to neutral and back to park to start the vehicle. The vehicle started and the contact depressed the accelerator pedal however, the vehicle failed to respond but the engine revved up. The contact stated that while driving at an undisclosed speed, the vehicle jerked, and the transmission slipped and delayed while downshifting. The contact stated that while depressing the brake pedal to stop the vehicle, the vehicle accelerated unintendedly without warning. The check engine warning light was illuminated. Additionally, the “Transmission Hot - Pull Over Safely - Wait 5 Minutes" was displayed. The vehicle was taken to the dealer where a diagnostic test was performed. The dealer stated that the actuator had seized and burned the clutch. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 107,000.

Mileage: 107,000

Feb 13, 2024

The contact owns a 2014 Ford Focus. The contact stated that while driving 70–72 MPH, the vehicle decelerated. The contact pulled to the side of the road. The check engine and cruise control warning lights were illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the PCM and transmission control module, snap ring, transmission fluid, two clutch ports, transmission case, and input bearing needed to be replaced. The dealer informed the contact that the parts were on backorder. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 82,000.

Mileage: 82,000

Jan 29, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving 50 MPH, the contact attempted to accelerate however, the transmission shifted hard into the next gear with the check engine warning light illuminated. The contact drove the vehicle to the dealer, and it was diagnosed with a faulty transmission clutch. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 85,100.

Mileage: 85,100

Jan 26, 2024

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, a message displayed reading "Transmission Overheating", after which the vehicle entered LIMP Mode and was unable to accelerate above 5 MPH. The contact was able to pull to the shoulder of the roadway and turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the dual clutch transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N08, but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 143,000.

Mileage: 143,000

Jan 16, 2024

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle transmission was not shifting properly. The contact stated that the vehicle was smoking and the contact pulled over into a parking lot. The vehicle was able to restart, however, the engine was revving high and the vehicle was turned back off. The check engine warning light was illuminated. The contact stated that when starting from a complete stop, the vehicle hesitated to accelerate. Additionally, the contact stated that the vehicle had trouble coming to a complete stop. The vehicle was towed to a local dealer. The dealer diagnosed that the clutch needed to be replaced due to a faulty seal. The manufacturer was made aware of the failure. The contact stated that the clutch had previously been replaced for the same issue. The failure mileage was approximately 145,432.

Mileage: 145,432

Jan 8, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving 35 MPH and depressing the accelerator pedal, the vehicle shuddered and hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission clutch shudder. The dealer determined that the transmission clutch needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 19N08, because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.

Mileage: 110,000

Dec 27, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving 5 MPH, the transmission was shifted from 1st to 2nd gear, and the vehicle jolted forward, then failed to accelerate immediately. Additionally, the transmission was slipping. The failure persisted while driving at 20 MPH when the transmission was shifted from 2nd to 3rd gear with the RPM fluctuating and the engine revving. The contact was able to drive to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the dealer had previously replaced the transmission and reprogrammed the TCM; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

Mileage: 125,000

Dec 27, 2023

The contact owns a 2014 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the transmission hesitated. The vehicle was taken to the dealer where it was diagnosed with a failed transmission clutch. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 82,000.

Mileage: 82,000

Dec 26, 2023

While driving on the freeway to go drop my daughter at school, the car started jerking and loosing speed, it wasn't responding or picking up speed when pressing on the gas pedal, it started slowing down and almost got hit from behind. Then a warning came on the dash showing check engine and "transmission overheating," at that moment I pulled over to the side of the freeway and parked the car. I was able to make it to my daughter's school, but after getting to my daughters school, the car would not go into drive or reverse, so I turned it off to cool it down. I tried to turn it back on and it failed to come back on, and so I had to get it towed from my daughter's school to my residence. The transmission was compromised and is now faulty because it failed to go into drive or reverse. I'm not sure why it's not starting. My safety and that of others was put at risk when the car jerked and started slowing down suddenly on the freeway and almost caused an accident. Not inspected and no diagnostic carried out yet. I'm in the process of having it towed to a ford dealership because there's a customer notice from Ford for extended warranty for the transmission control module.

Dec 23, 2023

Car was in idle and decellerated. The check engine light came on. The dual clutch assembly and fork have already been replaced once due to same issues. Now they are saying it is the same thing and they want to charge us!

Dec 22, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving at approximately 5 MPH, the vehicle lunged into gear and shuddered before moving forward. The contact stated that the failure occurred whenever the accelerator pedal was depressed while driving forward. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the transmission needed to be rebuilt. The independent mechanic advised the contact that the transmission failure was covered under Customer Satisfaction Program Number: 19N08 - Automatic Transmission Clutch Shudder (Power Train). The contact called the dealer and was advised that the vehicle was out of warranty for Customer Satisfaction Program: 19N08. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 12,000.

Mileage: 12,000

Dec 22, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at approximately 35 MPH, the transmission fault warning light illuminated. The contact stated that the vehicle began jerking and lost motive power. The vehicle was restarted; however, the vehicle would only operate in reverse. The vehicle was towed to a dealer where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 42,000.

Mileage: 42,000

Dec 19, 2023

The contact's mother-in-law owns a 2014 Ford Focus. The contact stated that while shifting into 1st gear and 2nd gear, the vehicle shuddered. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the actuator fork and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 18,000.

Mileage: 18,000

Dec 18, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving 40-45 MPH, the check engine warning light was illuminated, and the vehicle decelerated to 15-20 MPH. The contact merged to the right lane and continued driving at a slow speed. Additionally, the contact stated that the vehicle failed to start while in a parking lot. The contact waited 30 minutes and was able to restart the vehicle. The check engine warning light was illuminated. The contact then shifted into reverse(R), but the vehicle failed to respond. The contact stated that she turned off and restarted the vehicle, and the vehicle responded as needed. The contact received notification of Ford Service Campaign Number: 14M02, and the vehicle was taken to the dealer for repair. The dealer diagnosed the vehicle with transmission clutch shudder. The vehicle was not repaired. The vehicle was taken to a transmission specialist, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 121,000. The contact stated that the transmission got worse over time with no assistance from the manufacturer for repairs.

Mileage: 121,000

Dec 4, 2023

There is a recall on this car for TCM transmission module. This part is available through non-dealer car repair shops, however, Ford has been unable or unwilling to provide this part for recall for over 1 year, saying that it is back ordered with no date of arrival estimated. I received my recall letter in August of 2023. I was in dealer and had this part tested on September 18th, confirming the recall applied to it. The dealer had my car for one month before returning it to me still broken. Today they still have no estimate on when they will fix this. This issue causes my car to lose power and shudder and the engine light comes on when starting off from being stopped, or sometimes just suddenly act like it has gone into neutral on the freeway. Ford apparently only has to replace this on vehicles with less than 150,000 miles that are under 10 years of age. My car is a 2014, so in one month it will be 10 years old, and only a few months after that it will reach 150,000 miles. It seems like Ford is trying to wait out this recall so they do not have to pay for the repair. It is unreasonable that there are obviously suppliers for this part but Ford is not willing to contract with them and make the repair, meanwhile those of us who spent tens of thousands of dollars on Ford vehicles have to take our lives in our hands every day just to drive the garbage they wont fix. Please make Ford do more to help those affected by this recall and please don't allow corporations to time out their responsibility to fix the low quality garbage they produce. I have received no indication that Ford will ever fix my car. Ford Motor Company said they have a loner program that goes through the dealer, but the dealer says they know nothing about any such program. It's a lot of games being played and very few cars being fixed. Thank you.

Dec 4, 2023

The contact owns a 2014 Ford Focus. The contact stated that after the vehicle was idle, the vehicle shuddered before accelerating forward. The check engine warning light was illuminated. The contact stated that while driving at various speeds, the contact felt as if the transmission had shifted into neutral and or lost motive power. The vehicle was included in the Customer Satisfaction Program NHTSA ID: 10237441 (Power Train) however, the part for the repair was on backorder. The manufacturer was made aware of the failure. The approximate failure mileage was 68,000.

Mileage: 68,000

Nov 30, 2023

My 2014 Ford focus SE hatchback is having bad transmission codes throwing at me. Automatic transmission electrical system codes and transmission stuck in clutch A. I have 123,000 miles on it. I'm afraid to drive it as it being a electrical problem and I have my teenage son in the car with me. I'm afraid of a fire. Ford wants hundreds of dollars just to diagnose what 3 other mechanics have already diagnosed it. I have a picture of the codes. Ford knows about this problem but wants hundreds of dollars to tell me what I already know and then thousands of dollars to fix it.

Nov 17, 2023

Transmission programming recall, clutch recall, fuel cap recall and many more recalls were not performed at ford dealership! Had to pay out of pocket at dealer for “labor” task was never performed at dealer for all recalls!

Nov 14, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and jerked before losing motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle stalled and failed to immediately restart. After restarting the vehicle, the vehicle briefly failed to indicate that the power was available to the vehicle before finally displaying electronic information. The vehicle was towed to the dealer, who diagnosed a failure with the clutch assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 133,318.

Mileage: 133,318

Nov 14, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would shake uncontrollably, and the vehicle was hesitant to accelerate when the accelerator pedal was depressed. The contact also became aware that the clutch was slipping. Additionally, the vehicle occasionally failed to start with a clicking sound coming from the engine compartment. An unknown warning light was illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 135,610.

Mileage: 135,610

Nov 9, 2023

The contact owns a 2014 Ford Focus. The contact received notification of Customer Satisfaction Program: 14M02, prompting her to schedule the vehicle for service with the dealer. The vehicle was taken to the dealer, who informed the contact that the service could not be completed, due to a general failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 107,000.

Mileage: 107,000

Nov 9, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with an abnormal sound coming from the rear passenger's side wheel. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the tire but provided no diagnosis for the warning lamp. The vehicle was taken to another dealer, who diagnosed failures with the rear passenger’s side wheel bearing and clutch. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 98,000.

Mileage: 98,000

Nov 9, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving 40 MPH, the vehicle briefly jerked and shuddered, and lost motive power. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure became a regular occurrence. The contact also stated that while driving at night, she became aware that the headlamps provided inadequate illumination, severely compromising nighttime visibility. After a visual inspection of the headlamps, the contact became aware that the housing had deteriorated significantly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a general failure with the transmission but diagnosis for the failure with the headlamps. The contact was informed that the headlamps needed to be replaced. Additionally, the transmission was replaced however, the failure recurred. After investigating the failure, the contact related it to NHTSA Campaign Number: 15V813000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 46,000.

Mileage: 46,000

Nov 8, 2023

The contact owns a 2014 Ford Focus. The contact stated that after the vehicle was refueled, the vehicle failed to restart. The contact stated that several attempts were needed to restart the vehicle. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact was able to restart the vehicle however, the check engine warning light illuminated. The vehicle was taken to the dealer and DTC code: P1450 (EVAP Emissions Control System) was retrieved. The contact referenced NHTSA Campaign Numbers: 15V813000 (Electrical System) and 14V495000 (Electrical System) as a possible cause for the failure; however, the vehicle was previously repaired under the recall repairs. The contact stated that the transmission control module and the clutch had been replaced several times however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage 91,000.

Mileage: 91,000

Nov 7, 2023

The contact owns a 2014 Ford Focus. The contact stated that the vehicle occasionally failed to reverse. The contact stated that the vehicle had to travel for five to ten minutes before it would accelerate as needed. The check engine warning light was illuminated. The vehicle was taken to an independent who checked the transmission, but the failure persisted. The vehicle was taken to the local dealer, where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was not covered under warranty and was not repaired. The manufacturer was contacted and informed the contact that the warranty had expired. The contact was then referred to the NHTSA Hotline. The failure mileage was approximately 100,000.

Mileage: 100,000

Nov 3, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 60 MPH, the vehicle began to lose forward momentum. The contact depressed the accelerator pedal and the vehicle revved; however, the vehicle did not respond as needed and stalled. The contact pulled over and attempted to restart the vehicle however, the vehicle failed to restart. The check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches needed to be replaced; however, the dealer stated that the vehicle was no longer under warranty for the Customer Satisfaction Program: 19N08 Transmission Clutch Shudder (Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

Nov 1, 2023

The contact owns a 2014 Ford Focus. The contact stated that while the vehicle was parked, the contact attempted to reverse however, the vehicle failed to respond while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty transmission and that the Shift Motor-B stop was fractured inside the case. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

Mileage: 127,000

Oct 31, 2023

The contact owns a 2014 Ford Focus. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power while the shifting gear. The vehicle was taken to a dealer where it was diagnosed and determined that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 147,000.

Mileage: 147,000

Oct 24, 2023

My clutch which we paid out of pocket for the first time we need to get it fixed and I only had the car for 6 months when the clutch went out the first time then only a year later I had to get it fixed again and got it under warranty and then the following year I had to get it fixed and it was covered again under warranty and now 2023 again a year later my clutch went out and even tho my clutch was covered under a two year warranty they are refusing to fix my clutch because it is a "transmission issue" even after running my diagnostic it clearly states it is a CLUTCH issue and since they are calling it a "transmission issue" my car can no longer be fixed and covered under warranty because it is not a "transmission issue" it is a CLUTCH issue. I have only ever gotten my car fixed from Ford and we cant understand why this is a recurring issue and there for WHY FORD CANNOT FIX THIS ISSUE.

Oct 24, 2023

The contact owns a 2014 Ford Focus. The contact stated that the vehicle failed to start and was jumpstarted. The contact stated that the failure recurred several times. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the battery was replaced; however, the failure persisted. The contact stated while attempting to reverse at 2 MPH, the vehicle failed to respond. The contact parked the vehicle. A mobile mechanic could not determine the cause of the failure. The vehicle was towed to an independent mechanic, where it was diagnosed that the failure was related to the transmission. The vehicle was then towed to a certified transmission specialist, who referred the contact to the dealer for assistance. The vehicle was towed to the dealer, where it was determined that the PCM needed to be replaced; however, the dealer did not replace the PCM although the replacement was covered under warranty. Additionally, the contact stated that the dealer had previously replaced the transmission in 2017. The vehicle was later taken to the second dealer, Metro Ford, Inc. (2860 S Noland Rd, Independence, MO 64055), where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would partially cover the cost of the repair. The manufacturer also referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 28,000.

Mileage: 28,000

Oct 23, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving from a complete stop, the engine revved significantly, and the vehicle experienced hard shifts. The contact stated that the vehicle shifted from 1st gear to 3rd gear, and from 3rd gear to 5th gear. The contact depressed the accelerator pedal and continued driving. The contact stated that the failure recurred several times while driving. The power train warning light and the message "Transmission Overheating - Puller Over As Soon As Possible When Safe" was displayed. The vehicle was taken to the dealer, where the transmission actuator motor B was replaced; however, the failure recurred within an hour of driving the vehicle. Additionally, the vehicle was shuddering. The contact pulled into a parking lot, turned off and restarted the vehicle several times. The contact then drove to the residence. Upon restarting the vehicle, the power train warning light illuminated. The vehicle was not repaired. The contact related the failure to an unknown TCM recall. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 112,000.

Mileage: 112,000

Oct 23, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving from a complete stop, the engine revved significantly, and the vehicle experienced hard shifts. The contact stated that the vehicle shifted from 1st gear to 3rd gear, and from 3rd gear to 5th gear. The contact depressed the accelerator pedal and continued driving. The contact stated that the failure recurred several times while driving. The power train warning light and the message "Transmission Overheating - Puller Over As Soon As Possible When Safe" was displayed. The vehicle was taken to the dealer, where the transmission actuator motor B was replaced; however, the failure recurred within an hour of driving the vehicle. Additionally, the vehicle was shuddering. The contact pulled into a parking lot, turned off and restarted the vehicle several times. The contact then drove to the residence. Upon restarting the vehicle, the power train warning light illuminated. The vehicle was not repaired. The contact related the failure to an unknown TCM recall. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 112,000.

Mileage: 112,000

Oct 20, 2023

The contact owns a 2014 Ford Focus. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle failed to shift into the intended gear and the vehicle started to shudder. The vehicle was taken to an auto repair shop where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was then taken to the dealer where it was also diagnosed that the dual clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and that the warranty had expired. The failure mileage was approximately 140,000.

Mileage: 140,000

Oct 19, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at slow speeds, the vehicle hesitated to accelerate and was jerking. The check engine warning light was illuminated. The contact stated that the clutch assembly was previously repaired and the TCM was replaced; however, the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 71,000.

Mileage: 71,000

Oct 19, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at slow speeds, the vehicle hesitated to accelerate and was jerking. The check engine warning light was illuminated. The contact stated that the clutch assembly was previously repaired and the TCM was replaced; however, the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 71,000.

Mileage: 71,000

Oct 14, 2023

The car continues to stall and buckle while driving. Doug Henry og Tarboro NC Diagnose came up with replacing clutch and transmission with a cost of of 10237.57 dollars. This car is a safety hazard.

Oct 13, 2023

Car jerking and started to not move forward when step on gas pedal then had to pull over and stop car. Was on local road. Brought car to dealer and they found it was due to TCM mail notice saying this car year / model needs replacement, but they have ordered parts 6 months ago and none has been received nor do they know when they will receive. This would be covered by Ford. Dealer also said Clutch needs to be fixed, around $5,000, which dealer will not pay, we will need to pay. Dealer did not provide paperwork. My car is only 9 years old, 30,000 miles, and Dealer warned us not to drive car till the 2 problems are fixed because they are unsure when car is going to suddenly be volatile and cause major unknown problems

Oct 6, 2023

The contact owns a 2014 Ford Focus. The contact stated that when attempting to accelerate from being idle the vehicle would jerk and or began lagging. When driving at various speeds and attempting to increase in speed the RPMs would begin revving up as if the vehicle would accelerate, however, it would fail to increase in speed. There were no warning lights illuminated. The contact took the vehicle to the who diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was repaired however the failure persisted. The vehicle was returned to the dealer who diagnosed that the clutch needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 62,000.

Mileage: 62,000

Oct 3, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving 55 MPH, the vehicle inadvertently decelerated while the accelerator pedal was depressed. The contact pulled off the roadway and then turned off and restarted the vehicle. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 181,000.

Mileage: 181,000

Sep 27, 2023

We bought this used vehicle from Toyota of Peoria Dealership in April 2023. Was in the middle of traffic when my vehicle stop almost getting into a accident.Due to a clutch recall that we were not informed of. When we got it into a Ford dealership they told us that we would have to pay for theses recalls that ended going bad in the vehicle. Told us that recall only last for 5 years or 100 thousand mile it would of been covered. Being a big dealership in our area they should of checked all recalls as well looking over everything before selling a car. These recalls should go longer then 5 years.

Sep 27, 2023

We bought this used vehicle from Toyota of Peoria Dealership in April 2023. Was in the middle of traffic when my vehicle stop almost getting into a accident.Due to a clutch recall that we were not informed of. When we got it into a Ford dealership they told us that we would have to pay for theses recalls that ended going bad in the vehicle. Told us that recall only last for 5 years or 100 thousand mile it would of been covered. Being a big dealership in our area they should of checked all recalls as well looking over everything before selling a car. These recalls should go longer then 5 years.

Sep 26, 2023

Transmission dual clutch failed causing transmission to fault in the middle of highway driving

Sep 25, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving 65 MPH, the RMPS increased significantly. Additionally, the contact stated upon coming to a complete stop, the vehicle made an abnormal clunking sound. The contact also stated that the vehicle shuddered and hesitated to respond while driving from a complete stop. The contact stated that the vehicle stalled while at a complete stop at the traffic light. The contact stated that the vehicle made an abnormal clunking sound while shifting into reverse(R) and failed to respond intermittently when shifting into reverse(R). The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the TCM was operable, and that the failure was due to the transmission clutch shudder. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 19N08; however, the dealer informed the contact that the campaign had expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

Mileage: 60,000

Sep 21, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at 5 MPH and accelerating, the vehicle started shuddering. The contact stated that the transmission was shifting erratically, causing the vehicle lunge forward. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was due to a faulty shift fork in the transmission, and a faulty spark plug. The vehicle was not repaired. The manufacturer was made aware of the failure and filed a complaint on behalf of the contact. The failure mileage was approximately 25,000.

Mileage: 25,000

Sep 20, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving from a complete stop and depressing the accelerator pedal, the vehicle shuddered. The contact stated that the failure recurred while driving and shifting between gears. The check engine warning light was illuminated. The vehicle taken to the dealer on two occasions, and the transmission clutch was replaced and the PCM was reprogrammed twice; however, the failure persisted. Additionally, the contact stated that the vehicle failed to respond upon shifting into reverse (R) and the engine revved. The contact stated that the vehicle operated as if the transmission was in neutral(N). The vehicle was taken to a second dealer, Lynch Ford of Mukwonago (1015 Main St, Mukwonago, WI 53149) where it was diagnosed that the TCM had failed and needed to be replaced. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the transmission was not shifting as intended and the vehicle was shuddering while shifting between gears. The message "Transmission Overheated" was displayed. The vehicle was taken to a third dealer, Griffin Ford (1940 E Main St, Waukesha, WI 53186), where it was diagnosed and the transmission actuator was replaced. Additionally, the contact stated that while attempting to start the vehicle with the ignition key, the vehicle failed to start at first attempt, and there was an abnormal clicking sound coming from the engine. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 15,661.

Mileage: 15,661

Sep 20, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving from a complete stop and depressing the accelerator pedal, the vehicle shuddered. The contact stated that the failure recurred while driving and shifting between gears. The check engine warning light was illuminated. The vehicle taken to the dealer on two occasions, and the transmission clutch was replaced and the PCM was reprogrammed twice; however, the failure persisted. Additionally, the contact stated that the vehicle failed to respond upon shifting into reverse (R) and the engine revved. The contact stated that the vehicle operated as if the transmission was in neutral(N). The vehicle was taken to a second dealer, Lynch Ford of Mukwonago (1015 Main St, Mukwonago, WI 53149) where it was diagnosed that the TCM had failed and needed to be replaced. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the transmission was not shifting as intended and the vehicle was shuddering while shifting between gears. The message "Transmission Overheated" was displayed. The vehicle was taken to a third dealer, Griffin Ford (1940 E Main St, Waukesha, WI 53186), where it was diagnosed and the transmission actuator was replaced. Additionally, the contact stated that while attempting to start the vehicle with the ignition key, the vehicle failed to start at first attempt, and there was an abnormal clicking sound coming from the engine. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 15,661.

Mileage: 15,661

Sep 19, 2023

The contact owns a 2014 Ford Focus. The contact stated that after shifting the gear selector to reverse, the vehicle failed to respond as needed. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 89,000.

Mileage: 89,000

Sep 18, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle unintendedly downshifted, with the check engine warning light illuminated. The vehicle was initially taken to Essential Ford of Stuart (4000 SE Federal Hwy, Stuart, FL 34997) where the failure was acknowledged; however, the dealer could not service the vehicle in a timely manner. The vehicle was taken to a second dealer where the contact paid out of pocket for the repair. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 50,000.

Mileage: 50,000

Sep 18, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving 35 MPH, the vehicle ceased to accelerate as designed. The contact pulled over to the side of the road where the transmission overheated warning light was illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the transmission clutch failed and needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 141,000.

Mileage: 141,000

Sep 14, 2023

Bought this 2014 Ford Focus from a used dealership for my 16 year old daughter's 1st car. Within a week of owning the car noticed the car had a hesitation going from a stop sign intersection stop to pulling out would not pickup speed but has a forced hesitation before eventually gaining speed. My daughter was also at a intersection one day when the car slipped and jerked as a result in sudden or delayed vehicle acceleration nearly causing an accident. We have a engine light code that was showing as well during the first week of owning the car and it reads as: Transmission code P090C-00 Clutch B Actuator Control Circuit Low. The Actuator part was replaced and the car continues to have the same problem and the engine light continues to go on and off.

Sep 14, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed, but the vehicle jerked and hesitated to respond. The check engine warning light was illuminated. The contact stated that the failure recurred while driving. The contact stated that on several occasions, the vehicle failed to respond upon depressing the accelerator pedal, causing the contact to pull to the side of the roadway. The vehicle was taken to the dealer and an independent mechanic, where unknown repairs were completed; however, the failure recurred. The contact received notice of Ford Campaign Number: 14M02. The vehicle was taken to the dealer, where it was diagnosed that the TCM and the transmission had failed and needed to be replaced. The dealer informed the contact that the TCM would be covered under the campaign; however, she would be charged a repair and labor fee for the transmission clutch replacement. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 22,000.

Mileage: 22,000

Sep 6, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the dealer where it was diagnosed that the transmission control module failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the vehicle failed to shift into reverse. Additionally, while driving at an undisclosed speed, the vehicle stalled, and the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was included in the Customer Satisfaction Program Campaign Number: 14M02 however, the parts to perform the repair were on backorder. The failure mileage was approximately 60,000.

Mileage: 60,000

Aug 23, 2023

The contact owns a 2014 Ford Focus. The contact stated while reversing at 3 MPH, the contact heard an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was diagnosed by the dealer, and it was confirmed that the clutch shudder was the cause of the failure. The vehicle was repaired but the failure reoccurred. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was approximately 50,001.

Mileage: 50,001

Aug 22, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving 25 MPH, the vehicle hesitated while depressing the accelerator pedal. The vehicle was towed to a dealer. The vehicle was diagnosed, and the mechanic confirmed a failure with the clutch and ignition coils. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 63,000.

Mileage: 63,000

Aug 18, 2023

The contact owns a 2014 Ford Focus. The contact stated that on several occasions while stopped at a traffic light, the accelerator pedal was depressed, and the transmission shifted gears rough. The check engine warning light was illuminated. The contact stated while driving up an incline, there was a delay in acceleration while the accelerator pedal was depressed. Additionally, the contact stated that the vehicle failed to start. The vehicle had to be jumpstarted. The contact stated that the vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced due to the clutch shudder failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that Customer Satisfaction Program: 14M02 and Customer Satisfaction Program: 19N08 had expired. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 90,000.

Mileage: 90,000

Aug 15, 2023

The contact owns a 2014 Ford Focus. The contact stated that after stopping at a traffic light, the vehicle failed to accelerate. The check engine warning light was illuminated. The contact shut off and restarted the vehicle. The contact then drove to the residence; however, the vehicle failed to restart the following day. An independent mechanic arrived at the residence to replace the battery; however, the failure recurred. Another independent mechanic arrived at the residence to replace two unknown sensors, but the failure persisted, with the transmission overheating and the check engine warning lights illuminated. The vehicle was towed to a third independent mechanic, who referred the contact to a transmission specialist. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Aug 11, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle was shuddering and vibrating while shifting gear. Additionally, while driving, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated the transmission clutch had been replaced on two previous occasions. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an Extended Warranty. The failure mileage was 19,000.

Mileage: 19,000

Aug 8, 2023

The contact owns a 2014 Ford Focus. The contact stated that while attempting to accelerate from a stop light, the vehicle failed to accelerate, and the transmission erroneously shifted to neutral. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure, but no assistance was offered. The contact stated that the transmission was previously serviced for the failure on multiple occasions. The failure mileage was 60,000.

Mileage: 60,000

Aug 8, 2023

The car slips gears on takeoff. This is a common problem with these cars. The problem is when people google it the results tell them to drive them hard not easy on takeoff. They say drive it like you stole it. I feel the is very dangerous and these cars should be recalled and taken off the roads.

Aug 3, 2023

The contact owns a 2014 Ford Focus. The contact stated while shifted into reverse(R), the wheels locked, and the vehicle shuddered. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module). The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

Aug 3, 2023

The contact owns a 2014 Ford Focus. The contact stated that after arriving at her destination, the vehicle failed to shift into reverse. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission dual clutch and shifter cable. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

Mileage: 100,000

Aug 1, 2023

The contact owns a 2014 Ford Focus. The contact stated while attempting to drive from a complete stop, she depressed the accelerator pedal, but the vehicle failed to respond. The contact stated that she applied more pressure to the accelerator pedal and the vehicle slowly responded. The contact stated that the check engine warning light illuminated while driving and the message "Transmission Overheated" was displayed. The contact veered to the side of the road to allow the transmission to cool off. The vehicle was taken to an independent mechanic on several occasions, and the grill shudder module assembly, the transmission fluid, and the transmission clutch actuator were replaced; however, the failure persisted. The vehicle was not repaired. The dealer was not notified of the failure. The contact related the failure to Ford Campaign Number: 19N07. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

Mileage: 90,000

Jul 31, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked into second gear. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module). The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000.

Mileage: 114,000

Jul 24, 2023

The contact owns a 2014 Ford Focus. The contact stated while stopped and attempting to accelerate, the vehicle failed to accelerate as needed. The contact stated that the “Transmission Hot” message was displayed, and the check engine warning light was illuminated. The contact was able to drive the vehicle to the residence. The vehicle was not diagnosed or repaired. The dealer was contacted, but no assistance was provided. The manufacturer was contacted but no assistance was provided. The failure mileage was 100,000.

Mileage: 100,000

Jul 21, 2023

as I am not 100% sure where the problem comes from. And I know that this car and other Ford vehicles are infamous for these issues. My Ford focus’s transmission will spontaneously without warning completely shut off while driving which has caused me to almost get into crashes multiple times. I have brought my car to a ford dealership to get inspected in hopes of being included in a program which makes ford pay for a rental car while the part that causes the issues is delivered (there is large back order on the TCM) but when my car was done being diagnosed they claim my clutch needs to be replaced for 3200 which is ridiculous first of all but the main problem with this is that the broken TCM is what is causing the clutch to break creating a never ending cycle of replacements I have to pay for and even if i get a clutch replacement it won’t fix my overheating issue. These problems that are caused by ford have caused me to almost get into mulitple crashes and is restricting me from getting to work and I am getting no help from ford customer service and the individual dealerships try and scam me any chance I get so this is my last resort at getting any help

Mileage: 126,383

Jul 19, 2023

mY TRANSMISSION SHUTTERS IN TRAFFIC AND FORD DEALERSHIP SAID THEY REPLACED THE TRANSMISSION CONTROL MODULE .WHEN I GOT THE CAR BACK IT WAS DOING THE SAME THING. NOW THEY SAY IT IS UNDSER RECALL . THAT IT HAS BEEN FIXED.

Jul 19, 2023

The contact owns a 2014 Ford Focus. The contact stated while depressing the accelerator pedal from a stop, the vehicle started shuddering. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer and was informed that the VIN was associated with NHTSA Campaign Number: 13V523000 (Power Train). The dealer repaired the vehicle under the recall however, the vehicle experienced the failure. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

Jul 18, 2023

I was driving the 2014 ford focus and it slipped out of gear no warning lights when accelerating only rpm’s would go up the vehicle still out of gear I immediately put on my flashers and pulled to the side of the highway with cars going by and the vehicle would restart no go in or out of gear. I had it towed to the nearest dealership after pulling over and turning car off after I turned key back on the engine light was on red and stated transmission fault, repair immediately. It was very dangerous situation I was in four lanes of traffic doing 65 mph when the vehicle slipped out of gear with no acceleration. It completely stalled at 65 mph.

Jul 17, 2023

The transmission has completely failed multiple times causing us to have to push the car out of lanes of traffic because the car would not move forwards or backwards. The transmission would slip during acceleration even after clutch cleaning and fluid flush. There were no warnings, lamps, or messages. Its very clear that there is an issue with these cars as everyone appears to have the same TCM issues.

Jul 17, 2023

The contact owns a 2014 Ford Focus. The contact stated that while his daughter was accelerating from a stop, the vehicle vibrated, lost motive power, and the RPM briefly became elevated before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission assembly, related to Customer Satisfaction Program: 19N08 (Power Train), but the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 134,000.

Mileage: 134,000

Jul 14, 2023

Hello, We are writing in regards to Ford Motor Company’s inability to resolve their (Automatic) Transmission Control Module issue, as noted in TSB-16-0129, in a timely and reasonable manner. Our 2014 Ford Focus (with 47,000 miles, and we are the only owner) stalled, without warning, in a busy intersection while we were traveling out of state to a major suburb of Chicago. This stall almost caused a major accident, and we had an 18-month-old child in the vehicle. We had it towed to the closest Ford Dealer (Buss Ford in McHenry, Illinois). We have this part escalated with Ford, however Ford and the dealership have no timeline on when the part will arrive. We believe the part to be AE8Z7Z369F. We called a local Wisconsin Ford Dealer to see if they had the part. They stated that there were about 27,000 of these parts on backorder, and it could take more than 3 months to resolve. Our car is out of state, with no timeline of a repair due to Fords inability to get the part, so we cannot even plan when we can pick it up, and we are down a car. The dealer is out of loaner cars, and they are maxed out of the rental cars. We are on a wait list that is 12 people long. We called Ford customer service to request Ford to provide a rental car until the vehicle is fixed, however they are unwilling to do so. Ford sold a defective transmission (this is not the only issue with this transmission) and is not providing a reasonable timeline to get the part fixed, and they even knew of these issues. In addition, they are not providing customers with a rental car or loner car during this unknown time period. I am asking that you require Ford to provide loaner or rental cars free of charge until these vehicles can be fixed, not only for our family, but the 27,000 families that are out there waiting for this part. TSB-16-0129 https://static.nhtsa.gov/odi/tsbs/2016/MC-10109047-9999.pdf

Jul 12, 2023

The contact owns a 2014 Ford Focus. The contact stated while stopped at a stop light, the contact attempted to accelerate, and the vehicle lunged forward with the check engine warning light illuminated. The contact stated that the vehicle started jerking. The contact stated that the vehicle accelerated and then started operating normally. The vehicle was taken to the dealer and the dealer stated that the transmission might have failed; however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 50,000.

Mileage: 50,000

Jul 7, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked. The vehicle was taken to the dealer; however, the vehicle was diagnosed or repaired. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module). The manufacturer was not made aware of the failure. The failure mileage was unknown.

Jul 1, 2023

This car has had the clutch fork, clutch and tcm replaced since ive owned it and continues to still produce the same scary issue erratically. When it's not throwing codes it's sticking in gears, shifting hard, accelerating on its own (( almost went through a drive through window when it did this last)) this car is going to cause an issue/wreck. I Will be driving yhis car and the focus looses power, no steering, no acceleration available during the main issue im addressing today. It will flash the engine light and the cluster will continue to flash for about 30 seconds and you have no choice but to stop or pull over. What's fascinating and scary each time , it throws different codes. Anywhere from one code to up to 13 codes. I now carry a code reader in my glove box. Took me one hour and 17 minutes to get 8 blocks home in a very small, non traffic, town four or five days ago. Sometimes you can clear the code(s) and be on your way right away until the next dreaded failure. Or sometimes as soon as you turn the car back on it goes right back into loss of power and throwing codes. Nothing particular sets this off, not heat or cold temperatures. Not running the heater or A/C. Not driving fast, slow or in-between. Not turning or driving straight. Not driving short distances or long distances. Nothing is the same to produce this issue. This was tested by not only myself, husband and two mechanics. Ofcouse each time the codes say something different, TCM,clutch,clutch forks, gas, you name it the code was thrown ,ect. Even after the money pit of fixing the supposed issue(s) we still continue to have the EXACT SAME VERY FRIGHTENING EXPERIENCE. Ford should eliminate these cars, crush them so nobody else falls victim to these failing known issues they've produced.

Jun 29, 2023

The part that failed was the dual clutch. I was in traffic and my car did not want to accelerate after the stop it began to sputter then went to accelerate this happened more then once. It has been inspected and diagnosed for a worn clutch but I bought the car like that. No check engine light or anything has came on. I am financing this car and it sucks that I am not able to drive it if it was an emergency then I risk it and drive the car but the whole time I am scared because of the way it is struggles on the freeway and streets

Jun 29, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, there was an abnormal whining sound coming from the transmission. The contact stated that the sound increased while the RPM was ascending or descending. While driving, the vehicle jerked and shuddered. The vehicle failed to accelerate as designed. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 101,000. The contact stated the problem was the transmission and repairs were made at the owners expense. The contact is requesting to be reimbursed for the repairs to the vehicle.

Mileage: 101,000

Jun 28, 2023

I was driving the car and RPMs dropped to 0 and car would not go. Has had issues shifting, slipping, stalling and shuddering for over a year. Paid for a transmission fluid flush AT A DEALER. Never helped the situation. Has been ongoing issue for over a year. Now after checking the VIN my car is NOT a part of the recall? This seems to be a wider issue with no resolution. Now I am without a car and without a fix

Jun 26, 2023

The contact owns a 2014 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle would not properly accelerate from a stationary position. The vehicle was taken to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 13V523000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 56,000.

Mileage: 56,000

Jun 26, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle was vibrating and shaking while changing gear. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed that the VIN was not included in the NHTSA Campaign Number: 13V523000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 70,000.

Mileage: 70,000

Jun 20, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving at undisclosed speeds, the vehicle was shaking abnormally without warning. The contact stated that after the transmission upshifted, the vehicle stopped shaking. The vehicle was not diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 96,000.

Mileage: 96,000

Jun 16, 2023

The contact owns a 2014 Ford Focus. The contact stated while depressing the accelerator pedal from a stop sign, the vehicle began to hesitate and jerk abnormally. The contact stated no warning light was illuminated. The contact was able to continue driving to her destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 151,580.

Mileage: 151,580

Jun 14, 2023

The contact owns a 2014 Ford Focus. The contact stated while her father was driving approximately 40 MPH, the vehicle started losing motive power. The contact stated her father pulled off the roadway and turned off the vehicle. The contact stated that her father could not shift the vehicle into park(P). The contact stated that he turned the vehicle off, set the parking brake, and waited for almost an hour. The contact stated that he was able to restart the vehicle and the transmission functionality resumed. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent, and her father had stopped driving the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The contact stated that the dealer had retrieved DTC code: P2027B (Powertrain Control Module). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 57,000.

Mileage: 57,000

Jun 12, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. The contact also stated that the vehicle failed to shift out of park after several attempts. An unknown warning light was intermittently illuminated. The vehicle was taken to several independent mechanics and a dealer who were unable to diagnose and determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Jun 11, 2023

My car if jerk when taking off. Horn stopped working and will not sound when you lock it with the key fob.

Mileage: 100,421

Jun 9, 2023

There was a recall several years ago on my 2014 Ford Focus in regard to the dual-clutch system. The system has been replaced once already. The vehicle is now showing the same symptoms. I feel that Ford should be replacing the system again at no cost to me. I am afraid to drive the vehicle. I am a cancer survivor and also work full-time. I need access to a functional vehicle that is safe to drive. The contact stated Ford replaced the clutch once and the car is doing the same thing again.

Jun 5, 2023

Car feels sluggish and transmission is starting to slip. I do know that the 2012-2018 Ford Fiestas and Focus's have the same transmission.

Jun 5, 2023

Transmission control module failed in my daughters car. Contacted ford they will not assist or repair. Had vehicle towed due to tcm failing & staling. Transmission fault service now light came on. Had it inspected by dealership which confirmed tcm failure. My daughter is traumatized by this due to this almost causing her to wreck & being stuck on the side of the busy road for hours. I was currently without transportation

May 31, 2023

The contact owns a 2014 Ford Focus. The contact stated that the check engine warning light was illuminated. The contact stated while driving at various speeds or while idling, the vehicle was sputtering. The contact took the vehicle to the dealer who diagnosed that the control module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The contact was informed that the vehicle was not eligible for a free repair. The approximate failure mileage was 86,476.

Mileage: 86,476

May 12, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping out of gear, and the vehicle was jerking violently. There was no warning light illuminated. Additionally, the contact stated that the vehicle made abnormally loud sounds while driving. The contact veered to the side of the road. The contact stated that she turned off and restarted the vehicle, and she was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch had failed; however, the dealer informed the contact that the vehicle could not be repaired free of charge because Ford Service Campaign Number: 19N08 Warranty Extension had expired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 106,000.

Mileage: 106,000

May 10, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. Additionally, the contact stated that the vehicle failed to reverse while the transmission was shifted into reverse(R). The check engine warning light illuminated. The vehicle was taken to be diagnosed and codes P087E (Clutch Position Sensor B Circuit), P087A (Clutch Position Sensor B Circuit Intermittent), P287A (Clutch B stock Engaged), P087A-00 (Clutch Position Sensor B Circuit), P087E-00 (Clutch Position Sensor B Circuit Intermittent), and P287A-00 (Clutch B Stuck Engaged) were retrieved. The vehicle was taken to the dealer, who informed the contact that the clutch actuator A and B needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file the complaint with the NHTSA Hotline. The failure mileage was 85,441.

Mileage: 85,441

May 9, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, while shifting from first to second gear, the vehicle hesitated while accelerating. The vehicle was taken to the dealer, and the contact was informed that the clutch release bearing, and the master cylinder needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 70,000.

Mileage: 70,000

May 4, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving approximately 15-20 MPH, the gear shifter became inoperable. The vehicle was rocking forward and backwards. The check engine warning light was illuminated. The vehicle was towed to the local dealer where it was diagnosed that the clutch assembly needed to be replaced. The dealer informed the contact that the repair was not covered under a warranty or recall. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 70,000.

Mileage: 70,000

May 3, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving 35-40 MPH, the vehicle decelerated and would not exceed 5 MPH. The check engine warning light was illuminated. The contact was able to drive to the nearby residence. The vehicle was towed to the dealer, where the TCM was replaced; however, the failure persisted. The contact stated that the vehicle was jerking and hesitated to respond while driving from a complete stop. The vehicle was taken back to the dealer, where it was test-driven and diagnosed that the failure was related to Ford Campaign Number: 19N08 and the clutch assembly needed to be replaced. The dealer informed the contact that the Service Campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they had sent a notice of Ford Campaign Number: 19N08 in 2019; however, the contact stated that the notice was sent to the previous owner as she became the owner of the vehicle after the warranty had expired. The failure mileage was approximately 59,000.

Mileage: 59,000

May 2, 2023

The contact owns a 2014 Ford Focus. The contact stated that on several occasions, the transmission would shudder while depressing of the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer to be serviced under an unknown recall; however, the failure returned after the repair. The contact stated that after the initial failure, the vehicle was repaired four separate times, all related to the same failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 94,000.

Mileage: 94,000

Apr 25, 2023

The contact owns a 2014 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, the vehicle shuddered while coming to a complete stop. Additionally, the vehicle hesitated to accelerate from a complete stop. The vehicle was taken to an independent mechanic, who determined that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was included in Customer Satisfaction Program: 19N08 (Transmission Clutch Shudder - Transmission Clutch Warranty Extension) however, the warranty had expired. The failure mileage was approximately 79,000.

Mileage: 79,000

Apr 24, 2023

The contact owns a 2014 Ford Focus. The contact stated that the vehicle failed to start. The contact was able to restart the vehicle after a jumpstart and stated that she was unable to shift into reverse(R). No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission control module (TCM) needed to be replaced. The vehicle was then taken to a local dealer, where it was diagnosed that the battery and the transmission control module needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact also stated that while driving at various speeds, the vehicle was jerking and while coming to a stop at a stop signal, the vehicle was stalling. The manufacturer was not made aware of the failure. The approximate failure mileage was 49,000.

Mileage: 49,000

Apr 21, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle sputtered upon depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer, where the clutch was replaced; however, the failure recurred two years later. The vehicle was taken back to the dealer, where the clutch was replaced for a second time; however, the failure persisted. The dealer was notified and advised the contact to take the vehicle for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair would be covered if the failure was related to the TCM. The failure mileage was approximately 24,000.

Mileage: 24,000

Apr 18, 2023

The contact owns a 2014 Ford Focus. The contact stated that while attempting to reverse, the vehicle remained stuck into neutral(N). The vehicle was pushed with assistance. There was no warning light illuminated. The vehicle was towed to an unknown dealer, where a repair was completed for the TCM failure; however, the failure reoccurred several times. Additionally, the contact stated that the transmission was slipping in and out of gear. The vehicle was taken to a second dealer, where it was diagnosed that the TCM had failed and needed to be replaced. The dealer related the failure to NHTSA Campaign Number: 13V523000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 50,000.

Mileage: 50,000

Apr 4, 2023

The contact’s daughter owns a 2014 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle failed to accelerate as needed. The contact stated that the vehicle jerked while shifting gear. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch and the clutch seals needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle warranty had expired and to call the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.

Mileage: 74,000

Apr 4, 2023

The contact’s daughter owns a 2014 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle failed to accelerate as needed. The contact stated that the vehicle jerked while shifting gear. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch and the clutch seals needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle warranty had expired and to call the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.

Mileage: 74,000

Apr 3, 2023

My daughter purchased a 2014 Ford Focus in August of 2021 with roughly 35,000 miles. She was starting college as a full time student and needed a dependable vehicle.....which she DID NOT get. Zeck Ford in Itasca, Tx is where this was purchased and they KNEW of the issue regarding the TCM in this particular vehicle. This vehicle should have never been on that lot for sale. Ford recently closed this dealership in Feb/March 2023. The car did great till about Spring/Summer of 2022. It suddenly started jerking and check engine light would come on. It appeared it was possibly a loose cable...it was not. It drove fine till Oct of 2022 and again did the same thing. Contacted local dealership and we were THEN told of the issue with the TCM. We were also told all we could do was wait untill it acted up again bring it in to the dealership so that they could open a ticket. Well it never acted up in proximity to a dealership. It happened again in Dec of 2022. This time with the rmps revving up so far the vehicle would not drive and she had to have it towed paying out of her pocket. Today, April 3, 2023 she was on her way to school and it stalled on her TWICE going down the interstate. My husband and I had to go get her and he somehow managed to get it back to our house. She did purchase an extended warranty but they helps none in this situation . At this point we were at a loss of what to do. The dealership that has been trying to help us has informed us numerous times that they have not received the TCM part in their dealership in 2 YEARS!!!!! They currently have 2 identical vehicles like my daughters on their lot that DO NOT DRIVE due to this issue and have been sitting there for almost a year. I have reached out to Ford to no avail. Ford and ALL ford dealerships knew of this issue in Feb 2017 but continued selling this vehicle.

Mar 22, 2023

The contact owns a 2014 Ford Focus. The contact stated that while the transmission was shifted into 1st gear, the vehicle failed to move. The contact revved the engine and the vehicle responded as needed. The vehicle was taken to an independent mechanic, who diagnosed that the clutch and flywheel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 34,000.

Mileage: 34,000

Mar 22, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle was shuddering, and the transmission was slipping. The contact stated that the failure occurred on several occasions. Additionally, the contact stated that upon shifting from park(P) to drive(D), the vehicle hesitated. The contact turned the vehicle off, and the vehicle failed to restart after several attempts. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The part was replaced; however, the dealer diagnosed that the clutch also needed to be replaced. The vehicle remained at the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the warranty had expired and advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 40,000.

Mileage: 40,000

Mar 20, 2023

Transmission slipped sending me like a rocket

Mar 20, 2023

The contact's mother-in-law owns a 2014 Ford Escape. The contact stated while driving from a complete stop, the vehicle was shuddering and hesitated while responding. The contact's mother-in-law was able to continue driving; however, the failure reoccurred, and the transmission was slipping while driving. The vehicle was taken to the dealer, where the transmission clutch was replaced twice within a year and two months; however, the failure reoccurred. The vehicle was taken to the dealer, where the transmission control module (TCM) was replaced and reprogrammed, and the transmission clutch position was adjusted under warranty. Additionally, the vehicle was test-driven; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the transmission clutch needed to be replaced at the owner's expense as the warranty had expired. The manufacturer was notified of the failure but did not provide any assistance. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 10,000.

Mileage: 10,000

Mar 17, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving 70 MPH, the vehicle failed to shift gear as needed or accelerate properly. The contact stated that the vehicle was losing motive power and stalling while driving. There was no warning light illuminated. The contact pulled over to side of the road and turned off and restarted the vehicle; however, the failure persisted. The vehicle was taken to the dealer and the dealer stated that the clutch needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and the manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 56,161.

Mileage: 56,161

Mar 16, 2023

Transmission on these fords are bad!!!!not only me but everyone I know with a ford focus has had some issue with their transmission. My car has spontaneously stopped driving while kids in car. Transmission fault service light and engine light will immediately come on when car starts or it will give you about 1 mile to drive before it shuts car down. Recently dealership “fixed recalls” fuel tank. It is not fixed. I also believe it is the reason my transmission fault come on. I have had the car since April 2022 drove for a few month ran out of gas, because I believed it was wrong because it always is ultimately I only ran out of gas. Since that day I’ve had major issues. The transmission light was never on until a few months ago, it did use to stall when attempting to start. It would show up spontaneously and once it happens there is nothing you can do. It is very dangerous! I have gotten recalls “fixed” drove the vehicle for 2hours the miles to empty were still reading wrong, dealership said give it a few miles. It never changed, it is still wrong I’m pretty sure this issue of the fuel tank has brought on transmission issues that are very alarming and costly. The dealership did not successfully fix the issue with the fuel tank because of the obvious of the miles to empty, also engine light came back on, and ultimately did shut the car back down.

Mar 15, 2023

Car stuttered and stalled while driving

Mar 15, 2023

The contact owns a 2014 Ford Focus. The contact stated that while operating the vehicle and depressing the accelerator pedal, the vehicle would not properly accelerate. While attempting the accelerate from being stationary, the vehicle would not immediately accelerate. The cause of the failure was not yet available. The manufacturer and local dealer were notified of the failure, but no assistance was available. The failure mileage was 130,000.

Mileage: 130,000

Mar 13, 2023

The transmission slips and shudders, when taking off from stop, also when driven a long distance transmission with slip and shudder. Yes it is available for inspection upon request Safety is that could be rear ended causing severe injury to myself or other driver. No the vehicle has not been inspected No warning lights

Mar 7, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle started to shudder. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission clutch to be replaced. The vehicle was repaired but continued to experience the failure for a second time in May 2022. The contact took the vehicle back to the local dealer and made them aware of the failure. The vehicle was not repaired. The contact took the vehicle to a second local dealer, Ed Morse Ford Lebanon (260 W Elm St, Lebanon, MO 65536: 417-532-3146) and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 30,000.

Mileage: 30,000

Mar 3, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating. The contact stated while driving at various speeds, the vehicle would suddenly shift into neutral, causing the contact to pull over and wait until the failure was self-corrected. The transmission failure warning light was illuminated. The contact stated that for the past three months the vehicle remained inoperable. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch assembly failed and needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.

Mileage: 83,000

Mar 2, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving at slow speeds, the transmission overheated and failed to allow the vehicle to accelerate. The vehicle was taken to the dealer to be diagnosed and produced code: P0805 P0809. The contact was informed of Manufacturer Recall Number: 19N08 (PCM). The vehicle was repaired; however, after the vehicle was retrieved, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was not repaired a third time. The manufacturer was notified of the failure and the contact was advised to take the vehicle to a different dealer, but no further assistance was provided. The failure mileage was approximately 135,000.

Mileage: 135,000

Feb 27, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving 30 MPH, the message “Transmission Fault. Service Now” was displayed. The accelerator pedal was depressed but the vehicle failed to respond. The contact veered to the side of the road for a moment. The contact was able to drive to her nearby residence at 5 MPH. The vehicle was then taken to the nearby dealer, where it was diagnosed that the transmission control module (TCM) sensors had failed. The dealer replaced the TCM; however, the failure reoccurred. Additionally, the contact stated that she would hear abnormal dragging sounds coming from underneath the vehicle while driving. The contact stated that upon attempting to drive from a complete stop, she vehicle would shudder and fail to respond. The vehicle was taken to a repair shop, where it was diagnosed that the transmission was slipping. The The vehicle was then taken to the dealer, who diagnosed that the vehicle experienced an internal transmission failure, which caused a hole in the output shaft, and the hole extended to the transmission case. The contact contacted the manufacturer for assistance with repairing the vehicle under an unknown extended warranty, but the manufacturer referred the contact to the NHTSA hotline. The vehicle was not repaired. The failure mileage was approximately 100,000. The VIN was unavailable.

Mileage: 100,000

Feb 23, 2023

The contact owns a 2014 Ford Focus. The contact stated after placing the vehicle into drive(D) and depressing the accelerator pedal, the vehicle would hesitate and shudder and eventually begin to gain forward momentum. The contact stated that once the vehicle went through all the gears, at approximately 35 MPH, the vehicle would operate normally. However, the contact stated that once the speed was lowered, he would depress the accelerator pedal and the vehicle would hesitate and shudder. The contact stated no warning light was illuminated. The contact stated that the failure had become a constant failure and would occur at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Transmission Control Module and the transmission clutches needed to be replaced. The contact was informed by the dealer that there were two manufacturer Customer Satisfaction Programs Numbers: 14M02 (Power Train) and 19N08 (Power Train) had been issued but that the warranty coverage period had been exceeded. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 177,000.

Mileage: 177,000

Feb 16, 2023

The contact owns a 2014 Ford Focus. The contact stated that after a rainstorm, the shift selector would no longer shift from park to drive, rendering the vehicle undrivable. The vehicle was examined by an independent mechanic who diagnosed that the PCM was faulty and needed to be replaced. The local dealer and manufacturer were notified of the failure and informed the contact that the PCM was on back order and unavailable. The vehicle was not repaired. The failure mileage was 120,000.

Mileage: 120,000

Feb 16, 2023

The contact's wife owns a 2014 Ford focus. The contact stated while his wife was driving approximately 65 MPH, the transmission was slipping, and the vehicle was jerking. The vehicle then decelerated to 5 MPH with the check engine warning light illuminated. The contact's wife veered to the side of the road and turned off the vehicle. Upon restarting the vehicle, the failure persisted, and the vehicle would not exceed 20 MPH while driving. The contact's wife was able to drive to her destination. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The independent mechanic related the failure to Ford Campaign Number: 14M02. The dealer was notified of the failure and informed the contact that the part was on back order for 16 months. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 19,972.

Mileage: 19,972

Feb 16, 2023

The contact's wife owns a 2014 Ford focus. The contact stated while his wife was driving approximately 65 MPH, the transmission was slipping, and the vehicle was jerking. The vehicle then decelerated to 5 MPH with the check engine warning light illuminated. The contact's wife veered to the side of the road and turned off the vehicle. Upon restarting the vehicle, the failure persisted, and the vehicle would not exceed 20 MPH while driving. The contact's wife was able to drive to her destination. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The independent mechanic related the failure to Ford Campaign Number: 14M02. The dealer was notified of the failure and informed the contact that the part was on back order for 16 months. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 19,972.

Mileage: 19,972

Feb 14, 2023

Transmission Control Module went out on my 2014 Ford Focus that I had just purchased March of 2022. The vehicle had only 40,000 miles wen the TCM went out and luckily it happened while I was in my driveway. I had the car towed to Owen Ford in Jarratt , VA. Of course, we had to wait for the part to come in which took a few months. At first we were told that we would have to pay for the TCM and the fee to do the work. Later we were called to tell us that Ford had made it a recall. So they finally repaired the TCM and called my husband to come try it out. My husband drove 7 miles up the road and back and went to the little store next to the dealership. When he got back in the car, the car would not go forward or in reverse. He walked back over to the dealership and told them the issue. They went and got it. Said they didn't know what was wrong with it because no code came up. So they said they would have to rebuild the whole transmission and it would cost me $3900. I'm sorry but I had no transmission problem until the TCM went out. And the dealership can't tell me what exactly is wrong but wants to charge me $3900. Ford should be responsible for fixing my vehicle. It was running just fine until the TCM went out.

Feb 13, 2023

Transmission and engine failure Available for inspection Failure on highway Inspection by others: yes mechanics warning indicators failed

Feb 12, 2023

I started having problems the minute I drove off the lot they told me my transmission was fine when I knew it wasn’t 2020 started going in to be repaired transmission needed rebuilt rear main seal needed to be replaced that’s when the tech realized my transmission needed to be rebuilt it’s been in the shop three or four times for the transmission and the clutches then I think my transmission started messing up again 2021 then found out it was misfiring replaced spark plugs and coils all of it now on top of all my other problems my check engine lights back on it’s flashing I’ve done the spark plugs again just replaced my O2 sensors going to take it back to a mechanic and have it looked at don’t know what’s going on I’m really worried that my coolant is leaking because it’s went down and done and now I just filled it up again and it looks like it’s dropping again i’m hoping it’s nothing because I just found out that the eco-boost motors are leaking coolant into the cylinder heads they’re saying trucks right now I think it’s in Canada in California I know I have a eco-boost your car flex fuel or whatever you wanna call it so I’m really hoping it’s nothing but problems after problems with his car and Ford doesn’t wanna do anything about it they gave me some money as a good faith thing but that’s it I got a hold of Ford and they will the lady called me once she says she called three times she won’t return my phone calls I was told that they wanted to buy my car back now they won’t do anything and like I said I’m having problems with it again these cars are crap they need to take all of them back and I’m sitting here reading even more people having issues that’s not OK and I don’t even know what’s wrong with my car right now

Feb 9, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving 55 MPH, the vehicle started shaking and failed to shift gears as needed. The contact stated that the transmission and check engine warning lights were illuminated. The contact stated that the vehicle then lost motive power and stalled. The vehicle was towed to the dealer. The dealer diagnosed the vehicle and stated that the PCM, TCM, and clutch needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 150,000.

Mileage: 150,000

Feb 8, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking. Additionally, the vehicle stalled while depressing the accelerator pedal. The contact also stated that the "transmission fault, service now," warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with a defective transmission control module (TCM). The vehicle remained in the dealer's possession for 9 months before the TCM was replaced. Despite the initial repair, the failure recurred twice. The vehicle was taken back to the dealer after the most recent failure and remained in the dealer's possession. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Feb 3, 2023

The contact owns a 2014 Ford Focus. The contact stated while her grandson was driving 30 MPH, the vehicle stalled. The contact stated that the check engine warning light was illuminated intermittently. The driver stated that after 20 minutes the vehicle restarted. The contact took the vehicle to the local dealer and was informed that the failure was associated with NHTSA Campaign Number: 22V413000 (Power Train). The dealer completed the recall repair, but the vehicle continued to experience failure. The contact took the vehicle back to the local dealer, where it was diagnosed with needing an unknown module to be replaced. The dealer stated that the repair part was on backorder and the vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

Feb 2, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving 10 MPH and turning left at a traffic signal, the vehicle started shuddering and almost stalled. The contact depressed the accelerator pedal to get out of the way of oncoming traffic. The contact stated that the vehicle hesitated and then lunged through the turn. The contact stated no warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact had been advised by the manufacturer that there had been a Customer Satisfaction Program Number: 19N08 (Transmission Clutch Shudder) and that the vehicle was past the Warranty Extension period and not eligible for repair. The failure mileage was 126,029.

Mileage: 126,029

Feb 1, 2023

My 16 year old daughter was driving this 2014 Ford Focus on the expressway in June of 2022 when the car lost power and would not excelerate. The car became inoperable and was shaking. There was no prior warning to indicate there was a problem with the vehicle and the vehicle has approx 79,000 miles. The vehicle was taken to the dealership where we had purchased a warranty but due to a warranty through Ford that existed due to a major problem with the transmission and wiring harness, Ford was to cover this repair. Today is February 1, 2023 the car is still sitting waiting for repair. We have been told there are no after market parts and Ford through numerous phone calls has advised they do not have the part to fix the transmission with no eta. Besides the fact that this was a dangerous situation when my inexperienced daughter at 16 was driving on the expressway at 65 miles an hour and completely lost power and could of been killed, killed some one else, or at the very least caused an accident, the car still sets waiting for 9 months for a part that Ford does not know when will be available.

Jan 30, 2023

I was driving home from work and the transmission just stopped shifting completely and I almost was Tboned in the street because of this my husband had to push the car out of the road so i contacted the ford dealer here because there was a recall on my transmission for that very thing and they said that they dont have to fix it unless i pay for it because it has 160,000 miles on it nevermind the fact that i just got the car less than 3 months ago . I am really upset and considering calling the media in an my attorney

Jan 27, 2023

The transmission shudder is so significant that I cannot merge onto streets (city speeds or highway speeds) without causing traffic to slow down. There is a significant delay between the gear disengaging and the next gear engaging, all while shutter with sounds that feel like the car is falling apart. It started years ago, and it continues to this day. It continues to get worse and we are unable to sell this vehicle due to the safety concerns. No warning lights/check engine lights are illuminated on the dashboard.

Jan 26, 2023

The contact owns a 2014 Ford Focus. The contact stated while the vehicle was stationary at a traffic light and depressing the accelerator pedal, the vehicle started jerking and shuddering. The contact stated no warning light was illuminated. The contact continued to experience the failure while driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the manual clutch and transmission pressure plate to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle a second time to the local dealer in August of 2018, where it was diagnosed with needing the manual clutch and transmission pressure plate to be replaced for the second time. The vehicle was repaired but continued to experience the failure. The contact took the vehicle for the third time to the local dealer on November 15, 2019, where it was diagnosed with needing the clutch assembly to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle to an independent mechanic and was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The contact took the vehicle back to the local dealer on January 26, 2023 and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 46,718.

Mileage: 46,718

Jan 23, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating and experienced rough shifting. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 87,000.

Mileage: 87,000

Jan 19, 2023

My car is still at the dealership (CrossRoads Ford ,of Indian Trail, NC). The vehicle has been there since 11/22/22. The Service Department keeps telling me they are waiting on a Recall Part to come in and have not given me anything else. The car will not drive, and they advised it was a Recall Part, but the system shows all Recall has been repaired? I need my car back- I have already paid 3 months for a car payment, on a car that is still sitting in the Service Department there.

Jan 12, 2023

The contact owns a 2014 Ford Focus. The contact stated that on numerous occasions while the accelerator pedal was depressed, the engine hesitated to respond then the vehicle stalled. The contact was able to restart the vehicle. The contact stated that while accelerating the vehicle inadvertently decelerated. The transmission fault warning light and an unknown warning light were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch needed to be replaced. Other unknown failures were found. The contact was made aware of the NHTSA Campaign Number: 18V350000 (Fuel System, Gasoline) however, the parts to do the repair was unavailable. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 85,000.

Mileage: 85,000

Jan 11, 2023

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle was shaking abnormally while shifting gears. The failure was persistent. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the clutch needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 42,000. The contact stated that the warranty expired so no financial assistance was offered at the time of the repair. The clutch was replaced and the shuddering seems to have stopped.

Mileage: 42,000

Jan 5, 2023

The contact owns a 2014 Ford Focus. The contact stated that while pulling out of a parking lot on a level surface, the RPMs revved up, the vehicle hesitated to respond and made an abnormal sound as it was shifting from first gear to second gear. The power train warning light was illuminated. The contact slightly released the accelerator pedal and was able to continue driving while the vehicle was in first gear. The contact stated that the failure reoccurred while making a right turn on an incline. The contact continued driving and the vehicle gradually shifted into second gear while driving uphill. However, the failure persisted. Additionally, the contact stated that the transmission clutch was previously replaced on 5 occasions due to the vehicle lunging forward and shuddering while shifting from first to second gear. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 84,500.

Mileage: 84,500

Jan 2, 2023

My 2014 Ford Focus which I have had for 6 years has developed a problem with the Powertrain Control Module. This is a known problem with the car, and Ford extended the warranty for 10 years. I have been waiting 8 months now for the part which is still on backorder, with no estimate of when the part will be available. I can no longer drive the car because the car violently jerks when accelerating and almost comes to a complete stop. I can temporary fix the problem following online instructions, but it last only a day. I am afraid to drive the car because the jerking/hesitation might result in an accident. Ford does not seem to be addressing their responsibility with this dangerous issue.

Dec 29, 2022

When trying to accelerate, it hesitates. Not sure if it’s a transmission problem.

Dec 15, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle would shudder while accelerating. There was no warning light illuminated. The contact had taken the vehicle to the dealer on multiple occasions where the clutch assembly and PCM (Power Train Control Module) were replaced under warranty after each failure. The failure persisted, with the check engine warning light illuminated. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed him that the vehicle was not under recall or warranty. The vehicle was not repaired. The failure mileage was approximately 40,000.

Mileage: 40,000

Dec 14, 2022

The entire car is a a safety issue. From the breaks and door latches, to the fuel system, electrical system, to the transmission. The 2014 Ford Focus SE needs to ne recalled aand taken off the roads.

Dec 12, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving 25 MPH and depressing the accelerator pedal, the vehicle shuddered, jolted, and hesitated to respond. The check engine warning light was illuminated. The contact veered to the side of the road, turned off and restarted the vehicle. However, the failure persisted. Additionally, the contact stated that the failure also occurred while shifting into a lower gear. The contact stated that the failure had been reoccurring increasingly while driving. The vehicle was taken to the dealer where the transmission dual clutch was replaced under an unknown recall in 2019. However, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not repaired. The contact stated that she had been informed that the transmission dual clutch was previously replaced in 2016 by the previous owner. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 74,000.

Mileage: 74,000

Dec 6, 2022

The contact owns a 2014 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle shuddered and hesitated to accelerate. The vehicle was towed to the dealer, where it was diagnosed that the clutch and an unknown transmission part needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 118,000.

Mileage: 118,000

Dec 5, 2022

There was an open recall on the vehicle that was extended to 2021 regarding the clutch. There is a shudder that occurs when the vehicle is accelerated from a stop. I bought the vehicle used from a dealership in April 2022, and this problem was obviously not fixed. The dealership did not indicate any past recalls or current issues with the vehicle, even though the problem has persisted. I now have an unsafe vehicle that needs a complete part replacement. I am being quoted at 3,500 dollars. I am baffled that the safety of the person driving the vehicle and others on the road is being blatantly disregarded. Is there anything that can be done about this with Ford. I know that the recall warranty expired in 2021, but this issue should have been fixed upon the vehicles purchase by the previous owner or fixed under their ownership as they had almost 8 years to fix this recall.

Nov 30, 2022

The third clutch has failed. This has caused massive jerking and the car actually slips out of drive stalling the car temporarily in the road of traffic. This vehicle is a danger to me and people on the road driving near me. Ford refused help with this problem.

Nov 28, 2022

The contact owns a 2014 Ford Focus. The contact stated that after starting the vehicle, the vehicle failed to accelerate moving forward or while attempting to reverse. There were no warning lights illuminated. The vehicle was towed to the dealer and the contact was informed that the failure might be related to NHTSA Campaign Number: 13V523000 (Power Train) however, the VIN was not included. The contact then had the vehicle towed to a certified mechanic who installed a rebuilt transmission to replace the existing transmission. Approximately 6 months later the failure reoccurred. The vehicle was returned to the same certified mechanic who stated that the TCM needed to be reprogrammed. The vehicle was towed to the dealer who performed the reprogramming of the TCM; however, the failure reoccurred. The contact returned the vehicle to the mechanic to be diagnosed and it was determined that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware by the dealer who denied the repair under the recall due to the VIN not being included. The approximate failure mileage was 125,000.

Mileage: 125,000

Nov 18, 2022

2014 FORD FOCUS. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 18V-735. THE CONSUMER STATED ITS BEEN ALMOST 3 YEARS AND VEHICLE IS STILL AT THE DEALER AWAITING FOR THEM TO PERFORM THE RECALL.

Mileage: 71,551

Nov 18, 2022

The contact owns a 2014 Ford Focus. The contact stated while at a stop sign, the vehicle would not accelerate forward. The vehicle was taken to the dealer and the clutch assembly was replaced, but the failure reoccurred. On another occasion, the contact stated he felt the vehicle shake and felt that the transmission was shifting rough. The vehicle was taken to the dealer again and the transmission shift levels were adjusted, but the failure reoccurred. The vehicle was taken to the dealer and the contact was informed that the clutch assembly needed to be replaced, and the shift levels needed to be re-adjusted. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The contact was advised to contact the NHTSA Hotline to file a complaint. The approximate failure mileage was 90,000.

Mileage: 90,000

Nov 10, 2022

My 2014 ford focus will not reverse. It also does not lock the doors while driving and have had problems opening the back hatch.

Nov 1, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving 60 MPH, the TCM and another unknown warning light illuminated. The vehicle was taken to the dealer for diagnostic testing. The contact was informed that the TCM module needed to be replaced; however, parts would not be available until 2023. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty had expired. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 162,000.

Mileage: 162,000

Oct 24, 2022

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was then taken to a local dealer who confirmed there was no associated recall under the VIN. The dealer informed the contact that the parts were on back order. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

Oct 20, 2022

The contact owns a 2014 Ford Focus. The contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle shuddered. There was no warning light illuminated. The vehicle was taken to the dealer where the transmission clutch was replaced under an unknown recall. However, the contact stated while driving 45 MPH 6-months later, the vehicle downshifted to first gear independently. The contact was unable to veer to the side of the road. The contact turned off and restarted the vehicle. The contact shifted from park(P) to drive (D); however, the transmission remained stuck in first gear and the vehicle would not exceed 10 MPH while driving. The contact was able to drive back to his residence. The vehicle was towed to the dealer where it was diagnosed that the transmission control module (TCM) had failed and needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the parts were on back order. The failure mileage was approximately 65,000.

Mileage: 65,000

Oct 18, 2022

In May 2022, I was stopped at a stoplight when it turned green, I pushed the accelerator but my car did not move forward. The engine revved but it seemed to not automatically shift into gear and accelerate. This caused me to hold up traffic and put myself and others at risk by not accelerating as anticipated or expected. Since then, the dealer has confirmed that the transmission control module is faulty. I believe this is the 4th time I have had a transmission related issue (either the control module or the clutch) since I purchased this car. Prior to this event, there were no warning lights that the transmission was about to fail.

Oct 17, 2022

The contact owns a 2014 Ford Focus. The contact stated that the clutch was replaced under a previous transmission control module satisfaction program. The contact then stated that while she was parked and shifted the gear into reverse(R), the vehicle failed to respond. Once the contact shifted the gear shifter into drive(D), the vehicle was jerking with the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing to replace the transmission control module and the clutch. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 109,000.

Mileage: 109,000

Oct 12, 2022

This vehicle has hesitated when pulling in front of other vehicles, putting myself and passengers in severe danger, bucks when accelerating, and has left me stranded on a major highway when the transmission wouldn't engage (slipped). The transmission is known to be faulty, but Ford will not take responsibility for the problem. It has occurred numerous times. My wife and I are disabled, and need transportation, but I feel this car is unsafe to drive.

Oct 12, 2022

The contact owns a 2014 Ford Focus. The contact stated that while driving, the vehicle hesitated and the engine stalled. The transmission fault warning light illuminated. The vehicle was taken to the muffle shop where the diagnostic produced a code indicating that the catalytic converter was faulty however, the contact was advised to take the vehicle to the dealer. The vehicle was then taken to the dealer where it was diagnosed that the canister purge valve, clutch assembly, second lever assembly tube, and cylinder assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,581.

Mileage: 134,581

Oct 6, 2022

The contact' mother owns a 2014 Ford Focus. The contact stated that while his mother was driving approximately 45 MPH, the brake was depressed to slow for traffic and the vehicle started shuddering and hesitating. The contact stated that the check engine and check transmission warning lights were illuminated. The contact's mother was able to drive the vehicle back to her residence however, the vehicle failed to exceed 10 MPH. The contact stated that his mother contacted an independent mechanic who went to the residence to diagnose the vehicle. The independent mechanic determined that the transmission release fork and clutch assembly needed to be replaced. The vehicle had not been repaired. The contact stated that his mother related the failure to an unknown Manufacturer Satisfaction Program that replaced the transmission release fork and clutch assembly twice by a dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 98,000.

Mileage: 98,000

Oct 4, 2022

The contact owns a 2014 Ford Focus. The contact stated that after starting the vehicle and shifting to drive(D) the vehicle would shudder and slip out of gear. The contact stated that the failure also occurred while driving uphill approximately 30 MPH, the vehicle started to shudder and slipped out of gear with the vehicle rolling backwards. The contact stated no warning light was illuminated. Additionally, the contact stated that on another occasion after the vehicle started shuddering, the vehicle remained stuck in first gear and the vehicle failed to exceed 10 MPH. The contact had the vehicle towed to a dealer where it was diagnosed and determined that a fork inside the transmission and many clutches needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 115,000.

Mileage: 115,000

Oct 4, 2022

The contact owns a 2014 Ford Focus. The contact stated that on numerous occasions while shifted into reverse(R), the vehicle failed to respond. The contact also stated that while shifted into reverse(R), the RPM increased and the engine revved while the brake pedal was depressed. No warning light was illuminated. The vehicle was taken to an AutoZone where it was placed on a diagnostic machine and produced codes: P090C, U0100-00, U3003-17, U3003-16, U0101-00, U0401-00. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.

Mileage: 114,000

Sep 28, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving 30 MPH, the vehicle started jerking significantly. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission clutch had failed. The vehicle was then taken to the local dealer who diagnosed that the transmission clutch and the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as Ford Customer Satisfaction Program Campaign Number: 19N08 for transmission clutch had expired and Ford Customer Satisfaction Program Campaign Number: 15B22 (TCM) part was not available. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.

Mileage: 70,000

Sep 27, 2022

2014 FORD FOCUS. CONSUMER WRITES IN REGARD TO FAILED TRANSMISSION CONTROL MODULE (TCM).

Sep 26, 2022 Crash

My 2014 Ford Focus Titanium experiences bucks and jerking on a daily basis. I will be making turns crossing large streets and I will have a chance to go and when I do the car will stall and the power will come back almost getting me killed by oncoming traffic. Also at red lights or stop signs I will stop and then press the gas only to have the car go a little and then stall or jerk/buck in which the person behind me (especially at red lights) thinks I'm going and goes only to have me stop and then they almost hit my back (I actually had one person tap my back bumper but thank Jesus I was ok). Also on the highway doing 55-70 MPH and I press the gas to move a lane or go forward more the car will drop gears and stall causing the cars behind me to almost hit me and honk. This is not too mention the slips and bucks the transmission causes on the daily which are just annoying. This is extremely dangerous! I have given my wife my Nissan Rogue and taken the Ford Focus as I don't feel safe letting her (or myself) drive it. And the transmission has been replaced as well as the clutch before and most recent the car wouldn't go in reverse and they fixed the TCM. It is now known that Ford KNEW about these issues and did nothing! I'm afraid one day I will die in an accident and it will be because of this transmission but we don't have the money to get rid of the car we already paid off. And no one wants to buy this junker as we've tried to sell it! I don't know what to do as this is unbelievable?!

Sep 24, 2022

I purchased my 2014 Ford Focus in 2018. I drove it very little between 2020-2021 due to Covid and being furloughed. Once back to regular driving the car was shuttering and in July 2022 the clutch and TCM failed. At first the dealer denied it had anything to do with the transmission or settlement from ford. I had to file an intent to arbitrate just to get it fixed under the warranty. The TCM was on on indefinite back order and I was told it could be up to a year. I filed for arbitration trying to get a repurchase using the Magnuson moss the federal emission and design defect, and the consumer fraud act. I was denied because of the class action lawsuit. Ford refuses to honor their own warranty and the federal warranty because of this lawsuit. The suit was filed prior to my purchasing the vehicle as was the opt out. I am not involved w that lawsuit and should not be held to its terms. It’s terms benefit ford. The TCM warranty was extended to 10 years by Ford in 2015 2 years before the lawsuit. I filed a complaint w the EPA and miraculously Ford found a TCM and repaired it in one day. My car sat for months. It still shutters and has lost power in the 3 weeks that I have had it back. Mooresville Ford where the car was repaired refuses to give me an invoice or any information on any additional warranty on the replacement parts. This car is a danger and threat! The fact that u allowed ford to get away w this is disgusting. Ford claims that ur car has to fail 3 times before a repurchase. So your telling me that while driving, usually on the highway, at over 65 mph my car has to lose power and I have to navigate it to the right with my steering and brakes that should hopefully work before I can get a repurchase?! Under Magnuson moss and the EPA warranty I’m eligible for a repurchase. The car is not safe and I could not resell it to anyone in good conscience knowing that it will fail again. The replacement parts are the same defective parts that u allow them to use

Sep 19, 2022

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would jerk, shudder or hesitate while depressing the accelerator pedal. The contact also stated that the check engine warning light illuminated and the transmission service message was displayed. The vehicle was initially taken to an independent mechanic who diagnosed the vehicle with transmission failure and referred him to a dealer for assistance. The dealer was also notified of the failure and provided an estimate for the repair. The manufacturer was notified of the failure and informed him that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was unknown.

Sep 14, 2022

The contact owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 13V523000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that after coming to a complete stop, the vehicle would intermittently jolted forward upon depression of the accelerator pedal with the transmission warning light illuminated. The dealer was initially notified about the recall and confirmed that parts would not be available for months. The contact then took the vehicle to another dealer where and left the vehicle in their possession. The contact was then informed that the manufacturer had instructed the dealer to order the parts then closed the recall. The contact was informed to pick up the vehicle despite the recall not being serviced; the recall was removed from the VIN. The manufacturer had not been notified of the issue. The failure mileage was unknown.

Sep 14, 2022

The car was having problems shifting and the check engine light came on. Took car to independent mechanic and they discovered the Transmission control module needs to be replaced, but not able to get one. Told there is a 50,000 on a waiting list to get one. Went to trade car in at ford dealership towards a new ford and they will give $100 for our 2014 focus with the TCM problem.

Sep 13, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving from a complete stop, the message "Transmission Fault" was displayed. The contact veered to the side of the road. The contact was able to continue driving; however, the failure reoccurred. The contact stated that the vehicle would surge while braking or accelerating. Additionally, the contact stated that the vehicle would hesitate to respond while depressing the accelerator pedal. The vehicle was taken to the dealer where it was diagnosed that the transmission control module (TCM) had failed and the failure was associated with Ford Customer Satisfaction Program Campaign Number: 14M02. However, the parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the part to repair the vehicle was not available. The failure mileage was approximately 92,000.

Mileage: 92,000

Sep 12, 2022

The contact owns a 2014 Ford Focus. The contact stated that the clutch was slipping. While driving at various speeds, the vehicle stalled with the check engine warning light illuminated and flashing on and off. The vehicle was taken to the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 82,000. The VIN was not available.

Mileage: 82,000

Sep 9, 2022

The contact's daughter owns a 2014 Ford Focus. The contact stated that the transmission warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that there was a defect inside the transmission. The contact was then informed that the part to repair the transmission was on backorder. The manufacturer was notified of the failure and provided a case number. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was unavailable.

Mileage: 70,000

Sep 8, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving 40 MPH, the accelerator pedal was depressed and the vehicle began to shudder. The check engine warning light was illuminated. The vehicle was taken to a transmission specialist where it was diagnosed that the Transmission Control Module (TCM) had failed. The TCM was flushed. However, the failure persisted. The transmission specialist diagnosed that the module needed to be replaced. The contact referenced Ford Customer Satisfaction Program Number:14M02. An unknown dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. A case was opened. The failure mileage was approximately 38,232.

Mileage: 38,232

Sep 2, 2022

The contact owns a 2014 Ford Focus. The contact stated that the check engine and transmission overheating warning lights were illuminated on the instrument panel. The vehicle was diagnosed by an independent mechanic and the contact was informed that the vehicle had experienced transmission failure; however, the contact was informed that it was okay to keep driving the vehicle. On another occasion while the contact was at a stop light, the vehicle would not accelerate. The contact stated that the vehicle lost motive power and stalled. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The dealer also stated that the VIN was not under recall. The manufacturer was contacted and the contact was informed that the vehicle was over the mileage for Extended Warranty Coverage. The failure mileage was 107,000.

Mileage: 107,000

Sep 2, 2022

The transmission continues to fail by losing power, jerking, gears slipping and the dual clutch shakes the car in low gear. The car has been in the Ford shop in Fayetteville, Ga on numerous occasions for the transmission. More than one time the shop said there was not any problem at all. We explained the car I’d unsafe because the transmission shutters and jerks. The car was also at Mcdonough Ford and they said the same thing - there is not any thing wrong with the car. Before the transmission issues Ford replaced the fuel tank and fuel injectors. Now, the transmission failed the car will not go into any gear.

Sep 2, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed but the vehicle hesitated to respond and jerked. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission clutch had failed and the failure was associated to an unknown recall. The vehicle was taken to the dealer who informed the contact that the recall repair could not be completed unless the transmission had completely failed. However, the failure persisted and caused the vehicle to roll backwards while driving uphill. The vehicle was taken to a second dealer, Hiawatha Ford (1812 Oregon St, Hiawatha, KS 66434), who informed the contact that the recall repair could not be performed as the recall had already expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 34,000.

Mileage: 34,000

Sep 1, 2022

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would independently downshift with the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the transmission needed to be replaced. The manufacturer had been notified of the failure and referred to contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 107,000.

Mileage: 107,000

Sep 1, 2022

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. Additionally, the gear shifter intermittently failed to shift to the intended gear. The vehicle was taken to the dealer where it was diagnosed with a faulty automatic clutch. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 59,000. The VIN was unavailable.

Mileage: 59,000

Aug 29, 2022

The contact owns a 2014 Ford Focus. The contact stated that while operating the vehicle, the transmission shifter failed to shift to park(P). The contact stated that the vehicle started to roll away. Upon inspection, it was discovered that the transmission shifter cable located under the hood had malfunctioned. The contact stated that a friend was able to manually shift the transmission to the park, preventing the vehicle from rolling away. The vehicle was later towed to the local dealer who confirmed that the shift cable bushing was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number. 22V413000 (Power Train). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 95,000. The VIN was not provided.

Mileage: 95,000

Aug 28, 2022

After the engine light had been on for about a day and before I remembered to get it looked at, an alarm indicating "transmission fault" suddenly came on when I was in the middle of an intersection and the car completely stopped moving and wouldn't accelerate. Other cars went around me, but I was stuck there until I was able to restart the engine and try again and pull over. If another driver had not been paying attention, it could have caused an accident. This occurred at a four way stop, but on a busier street it might have been worse. We were able to get it driving again after restarting, and the independent mechanic diagnosed it with multiple error codes from the transmission control module. They reset the error codes to get it out of second gear and advised us that the TCM would need to be replaced soon. When reaching out to multiple Ford dealers and customer support representatives, we were told that though the TCM issues were under extended warrenty the replacement TCM part are backordered and we were offered no guidance on when parts would arrive and were told others had been waiting for months, so we have no recourse to fix the faulty system and were offered no compensation or assistance in the meantime. It has so far been about 6 weeks since the incident and have no updates. As a family with one car, this leaves us unable to trust that our only vehicle and we have needed to rent cars at great expense for longer trips.

Aug 25, 2022

August 19th 2022 car violently jerked and check engine light came on I then pulled into parking lot. Stopped car and let cool off. After starting carbi put in reverse reverse gear would not engage. I was able to pull out of parking spot going forward. The 4 miles left to my house. The car transmission would loose all power and motor would rev up. Then tires would chirp and jerk would shudder and jerk then go into gear this was at light turned green. I almost completely stalled in busy intersection transmission would not engage. Ford has a field service action for the issue. Parts are backordered and months before they will repair or a diagnos issues

Aug 21, 2022

While driving down the road I went to accelerate and the vehicle revved up but didn't accelerate at all so I parked my vehicle and when I tried to move it again I had to back up yet I had no reverse all of a sudden. I limped it to my dealership and they told me that my clutch went out but it's an automatic so I didn't understand that, I had to get a new transmission and ever since it hasn't shifted smoothly and not even 50000 miles later I'm having the same problems only it's not under warranty and I can't afford a new transmission or a new car. I know that's my problem but what if I had been turning into traffic and it slipped? I would be at fault for an accident that wasn't my fault, it was a crappy transmission that failed and could have cost me my life, my son's life, or whoever I would have collided with's life. I just want to make sure no one else has the same false hope of merging into traffic and instead causes an accident.

Aug 19, 2022

The contact owns a 2014 Ford Focus. The contact stated that while attempting to accelerate, the vehicle shuddered and hesitated before accelerating. There were no warning lights illuminated. The contact took the vehicle to the dealer who replaced the clutch; however, the failure persisted. The contact had the clutch replaced twice and was informed that the clutch needed to be replaced a third time. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000.

Mileage: 25,000

Aug 16, 2022

The vehicle suddenly lost power while driving and was unable to be shifted out of first gear. This happened while on a main road and thankfully I was not hit when this occurred. When the vehicle was put in reverse, it goes into neutral and revs the engine instead of engaging the gear. The check engine light is on, was on for two days prior to this incident. Since this incident the car has been unusable. I called many different Ford dealerships and only one would see my car since they all "have too many cars" waiting for the same repair. When I took my car into the dealership today (via towing, as they instructed), they did not even inspect it, and simply told me to have it towed back home. I believe this to be an egregious safety hazard that, despite the extended warranty, is in no way being ACTUALLY fixed. If nowhere will take my car to repair it then am I expected to just keep driving a broken, unsafe vehicle?

Aug 11, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving at 35-40 MPH, the suspension of the vehicle started shuddering. The contact veered to the side of the road and inspected the tires but could not determine the cause of the failure. The contact stated that the failure reoccurred increasingly while driving. The vehicle was taken to the local dealer where the transmission clutch was replaced. However, the failure reoccurred while driving. The contact became aware of Ford Customer Satisfaction Program Campaign Number: 14M02. The vehicle was taken to the dealer for taken to the dealer where it was diagnosed that the transmission control module (TCM) needed to be replaced and reprogramed, and the transmission position sensor and the transmission clutch needed to be replaced. However, the manufacturer declined to cover the transmission clutch replacement. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 100,000.

Mileage: 100,000

Aug 8, 2022

One day when I went to go fill my 2014 Ford Focus up, my car started and stalled randomly. I could not get my car to turn back on. After a few tries, it finally came on. This issue would go on for two weeks every time I filled up my car. If my car only gets $10 in it, its fine though. only happens when I fill it up. Then my car gas gauge started acting funny and will fluctuate between empty and full while driving. I can't tell how much gas I have in my vehicle. Then my husband, who so happens to be a mechanic, took a look and noticed my fuel tank is now caved in and is deformed. There is a problem with my CPV which has now affected my fuel tank. Upon further investigation, I did see where there was a recall about the power train quite a few years ago and then not long after, another recall about the CPV failing and causing stalling, not accurate gas gauges, and deformed gas tanks. I called my local Ford dealership about this. When I typed in my VIN the only active recall was the door latch system. Which means it was either fixed in the past or for some reason my vehicle wasn't recalled when it should have been. My ford dealership said there was no current or past recalls on my specific vin and were refusing to fix my car. I feel like it is unfair my car was affected by a recall but I can't get it fixed just because my vin says my car wasn't affected. It definitely was. I am a poor college student just trying to make a life of myself. I will soon have no car, unless my husband finds a way to fix it without spending an arm and a leg. Thanks for listening and please help me. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Aug 5, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 45 MPH, the vehicle felt as if it had shifted to a lower gear and then to neutral. The contact stated that she depressed the accelerator pedal and the engine revved; however, the vehicle did not respond. The contact stated that the vehicle would slip back into gear independently. Additionally, the contact stated that when placing the vehicle in reverse, the vehicle would stall causing her to have to shift the vehicle into park and restart the vehicle. The vehicle would drive normally after a restart. The contact stated that the check engine warning light was illuminated. The contact stated that the failure became recurring and eventually the vehicle would not start. The contact had the vehicle towed to a dealer who diagnosed that the transmission control module needed to be replaced. The dealer informed the contact that the part was on backorder and the vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

Aug 3, 2022

I recently purchased the vehicle second-hand with 57,000 miles on it. Six weeks later, while driving the engine light came on and the car would not accelerate properly- it hesitated severely and would not shift itself into higher gears. The local Ford dealer diagnosed the problem as a Transmission Control Module failure and informed me this is a known manufacturer defect covered by warranty. However, the part is back ordered 18+months. A car with a safety defect identified by the NHTSA, litigated in court, and unable to be repaired due to unavailability of parts should not be allowed to be sold. The Ford Customer Satisfaction Program provided no assistance to resolve the problem. The car is un-driveable and repairs cannot be made because the part is back ordered. The 2014 Ford Focus is a dangerous car that should not be bought, sold, or driven.

Aug 1, 2022

The contact owns a 2014 Ford Focus. The contact stated that she was unable to start the vehicle. The contact stated that the parking aid malfunction warning message was displayed. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,700.

Mileage: 50,700

Aug 1, 2022

01/08/2019- Vehicle was checked for fuel tank deformation (18S32) Vehicle Mileage 65,162 the technician comments read as follows (check dtcs, check for available PCM software update, no available software update, no parts replaced) 07/26/2022- Vehicle was brought to Billy Howell Ford Lincoln Dealership for a permanant emmissions code PO442. Ford Corporate arranged the Diagnostic appointment. The technician comments read as follows (checked dtc's. found multiple DTC's set in various modules. PO442 is only fault set in PCM. checked OASIS, no relevant information found. performed EVAP system test, passed. performed EVAP purge and seal test, passed. connected smoke machine to test for leaks. EVAP smoke machine measured a leak of approxamitely .040", near acceptable range. visual inspection during EVAP leak test, found smoke emitting from vapor canister fresh air vent tube, indicating EVAP vapor canister vent leakage. recommend replacing EVAP vapor canister and retesting. 07/30/2022- I took vehicle to have the EVAP vapor canister replaced mechanic noticed that the fuel tank was slightly deformed. I drove the vehicle approxamitely 120 miles so the PCM would cycle and clear the permanent code . Fuel guage was on empty w/light on. I stopped at gas station I put 26 dollars of e-85 in vehicle. when i returned to car the fuel gauge was reading full DTE 418 miles. The gauge was reading innacurate. I drove the car about 40 miles before it stalled and it would not start. I waited a few minutes and tried to start the vehicle and it started . Iimmediately drove home and parked it in the garage. All of these symptoms point to the recall (18S32) Billy Howell Ford say's my recall was already completed and I cant recall it again. The vehicle has never received a PCM reprogramming for the fuel tank (19S22) Ford was supposed to reprogram the PCM software back in 01/08/2019 when they checked for the tank deformation . Withouty the software update and necessary repairs. its a risk.

Jul 31, 2022

I was at stop light. When I accelerated the car jerked then went into gear. It was fine until I had to stop and go again. Then an engine light came on. Then it said the trans is to hot, Pull over safely. Then it said to wait 5 minutes to let it cool down. Now I have to find a way to get it to a shop and try and repair it. It's a 2014 Ford Focus with 70.000 miles

Jul 28, 2022

Transmission jerks and I think this is caused by fuel system cars got p1450 code unable to bleed fuel tank vacum this code was in the system august 24/2021 this vehicle has all the symptoms of a recall on these cars of recall 18s32 but this cars vin does not show up and it has been a problem since 62000 miles

Jul 28, 2022

The transmission started not accelerating and I lost reverse then said my transmission was over heating

Jul 20, 2022

My car kept stalling with service engine soon light. Took it to a ford dealer and had a recall for the tcm. Upon them doing a diagnostic on them they stated I also needed a clutch on it but because I was just a little bit over mileage it was not covered under warranty. I never received a notice in the mail for the recall or I would of definitely took my car knowing that it in the transmission. I feel this is unfair to those whom have experienced this and there should be an extended warranty on this particular part.

Jul 18, 2022

Transmission control module failed after I got gas. Part is under recall by FORD. Ford does not have the part. 6-8 month wait. I need my car so I had to purchase a used part. Cost of part $486. Then I had to pay for labor. Ford charges $580 to install and program used part. I could not afford this. I had to pay another mechanic to install. Currently waiting for repair and paying for a rental car. It’s been 2 weeks.

Jul 14, 2022

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration with the check engine warning light illuminated. Additionally, the gear shifter intermittently failed to shift to the intended gear. The vehicle was taken to an independent mechanic who replaced the actuator fork shift; however, the failure recurred. The vehicle was taken back to the mechanic, who diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that Customer Satisfaction Campaign Number: 19N08 (Transmission Clutch) had expired. The failure mileage was approximately 93,000.

Mileage: 93,000

Jul 11, 2022

2014 FORD FOCUS. CONSUMER WRITES IN REGARD TO TRANSMISSION ISSUES. THE CONSUMER STATED THE TCM MALFUNCTIONED AND COULD NOT BE REPLACED. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE WARRANTY REPAIR.

Jul 11, 2022

Put car in gear and upon take off the car shudders and shakes and then loses power and doesn't shift into higher gears. It's like it slips into neutral and will not go into reverse and the car has 90,000 miles on it and I am the second owner. It belonged to my mom who passed away 2 years ago. She had the same issues with the transmission. I called a Ford dealership and they told me to drive it like I stole it to help with the shudder and shifting issues, instead of trying to help resolve the issues. Has almost caused me to get re- ended several times and twice but emergency vehicles on a two lane road because of the shifting issues and loss of power. Ford needs to recall and fix the transmission issues before it gets someone killed.

Jul 10, 2022

Bought this car in May 2022. After about 2 weeks the car was slipping gears and would not reverse in some cases. Had it diagnosed by the Ford dealership and was told it needed a new TCM. After a few months we managed to get the part ourselves and replace it. Now the car is shifting roughly and says complete transmission failure but will still drive. I cannot believe Ford didn't recall the part, but rather issued an extended warranty on a part that is otherwise impossible to get ahold of.

Jul 10, 2022

I purchased this vehicle in March, 2022 knowing it had been bought back by Ford from the original owner under the Lemon Law because of repeated issues of balky transmission performance or no drive and time out of service. I purchased this car from the second owner in Georgia. According to the Ford service documents obtained with the vehicle, several major repairs were performed. The vehicle performed well the time of purchase. I had confidence that Ford Motor Company had corrected the original defects.Now, 4 months after purchase, the transmission control module failed, resulting in a no drive/no start condition, two tow truck calls to remove the vehicle from precarious traffic situations adjacent to busy major highways. The Ford service writer indicates that while my vehicle is covered under Ford 's extended powertrain warranty as a result of the class action lawsuit concerning the DPS6 transmission, the current TCM replacement parts backlog is 45,000, with vehicles out of service sitting at my dealer since February, 2022. There is no question that Ford dodged the bullet by skillfully avoid a full recall to replace these failed DPS6 transmissions. What good is an extended warranty if no replacement parts are available??

Jul 6, 2022

The contact owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 13V523000 (Power Train). The contact took the vehicle to local dealer and had the recall repair completed. The contact stated that two years after the recall repair, while driving at an undisclosed speed speed, the vehicle independently shifted into neutral(N). The contact stated that the transmission was hot and a message to “Pull Over” was displayed. The contact was able to park on the side of the road for 15 minutes and then continued driving to her destination. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the clutch plates and an unknown sensor to be replaced. The vehicle was repaired but experience the failure two years after the second repair. The contact took the vehicle a third time to the local dealer, where it was diagnosed with needing the sensor to be reset. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the dealer, where it was diagnosed with needing an unknown sensor replaced. The vehicle was repaired but continued to experience the failure 15-minutes after the repair. The contact continued to drive to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.

Mileage: 55,000

Jul 5, 2022

The transmission shakes violently at take off and while driving it accelerates and acts as if the transmission is slipping. It has gotten worse since I bought it. The shimmy at start up was brought to the attention of the dealership at the time of purchase but I was told there was nothing wrong it was just a common thing with this transmission. The message center says Transmission fault and the dealer says it is a covered problem TCM but the part is not available due to being back ordered. It has been parked fir 5 weeks and have been told to expect a year before the part is available

Jun 30, 2022

On June 27,2022 I was running errands w my car. After filling the tank w fuel my car would not go into gear! I had a hard time getting it to go into drive then it finally started to move. The car was shaking and shuttering when I tried to Accelerate. The car would not shift gears and was reved very high. It would start to drive then it wouldn’t kick into gear and was jerking all over the road. I was able to get home and call a Ford dealership. The service department said that it was probably the transmission however they couldn’t diagnose it until the end of August! I started googling issues w ford 2014 transmission which is when I found out about the class action lawsuit and issues with the faulty transmission. Apparently Ford had installed these transmission knowing that they were faulty and could cause issues while driving. Rather than issuing a recall and noticing customers of these hazardous issues they instead extended the warranty to 10 years or 100,000 miles. My cars vin number is part of the cars that were installed w faulty transmissions however Ford has so many service issues my car cannot be diagnosed for at least a month and I was told that the part is on back order and will take several months to replace. I am now making payments on a car that will be out of commission for months. Had ford issued a recall I would have been able to replace this part before this issues happened and would not have lost control of the car while driving! Ford did not notify me of the issue and even when I called to explain what was going on the did not tell me of the lawsuit or the extended warranty. Had I not been off that day and running errand around the neighborhood I typically drive the highway 40+ miles to work. If I would have lost control of the car on the highway rather than a side street I would have almost certainly had an accident and possibly lost my life !

Jun 30, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 10 MPH, after coming to a stop, the vehicle started jerking and sputtering. The contact stated that she thought the vehicle was going to lose motive power however, the vehicle remained running. The contact stated that no warning lights were illuminated. The vehicle was not taken to be diagnosed nor repaired. The contact stated that the vehicle had been repaired under an unknown recall 2 years ago for the fuel injection or fuel tank. The contact stated that recently while driving, the check engine warning light illuminated and the vehicle was sputtering. The contact stated that she had to depress the accelerator pedal for the vehicle to remain running. The vehicle was taken to an Auto Zone to be diagnosed. The DTC reading stated power train system and reprogram transmission control module. The Auto Zone employee advised her to contact a Ford dealer. The dealer was not contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

Mileage: 50,000

Jun 29, 2022

The "automatic" transmission jerks you forward as it switches gears. Makes the car slow down rapidly and jerks itself into gear which could cause a driver behind to rear end you. If this were to happen on the freeway, a major accident could occur. Problems diagnosed by transmission shop is actuator motors needing replacement along with the TCM. No one with any official capacity has inspected the car but this can be accomplished. An engine light came on after the transmission failed. Just purchased this car on April 5, 2022. Within one week of purchase this problem began. This car is available for inspection upon request.

Jun 28, 2022

On 3/18/22 while driving on I-95 in stop and go traffic the the car shuddered, shook, lurched, lunged from a compete stop and the RPM needle was going crazy. Then an emergency message came on my dashboard telling me the transmission was overheating and to pull over immediately in a safe area. I had the car towed from a shopping area parking lot to Apple Ford in Columbia Maryland. They had it for two weeks, told me they road tested it and found nothing wrong. Meanwhile I researched and found reports all over the internet about these faulty Powertrain transmissions and TCM's Ford knew about from 2014 on in those cars that they rolled out anyway. When told them what I found, out after two weeks they said they couldn't replicate the problem and come get the car off their lot. I said they had to drive the car in high traffic and they'd see, but but they were done. They were rude and dismissive. I previously reported this to you in Complaint #1147296. I picked up the car and because I'm retired don't drive much it wasn't until stuck in another rolling backup on I-95 on 5-26-22 it did it again. I managed to make it home and the next day took it to AAMCO in Laurel, MD. They confirmed an internal failure in the Dual Clutch, Actuators and TCM module. The exact problem that's going on with all these Ford Focuses nationwide. Total cost of repairs $3,626.61 and a 4-8 week wait for parts.

Jun 28, 2022

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The check engine warning light was illuminated. Over the years, the contact had taken the vehicle to the dealer for multiple repairs; however, the failure persisted. The contact was informed that the transmission control module was the cause of the failure. The dealer then informed her that parts were on back order and that due to a limited amount of parts available, the transmission control module might never become available. The manufacturer was notified of the failure and the contact was given a case number. The manufacturer offered no further assistance. The vehicle was not repaired. The failure mileage was unknown.

Jun 27, 2022

I took car the get it service at Ford dealer In Nov 15 2021 after many months and many car dealers refusing or not having time to look at car and a few stalls. This being the second Ford focus same year and same problems that left us with bills that ford Corp refused to honor. Have names off peole but will leave it out. The advisor whom I was given and appt was made for transmission testing Ford said that iif I had it tested they would cover cost due to no parts to fix it due to shortages and backorders. The advisisor refused to have it tested since she said she tells all customers not to have them inspected I asked her what would be beneficial to that she got upset and limited any questions. I reported issue bt service Manger was gone for the day at 230pm. The latches and valves for tank deformations had not been started yet. Next morning after a messege and assurance issues would be dealt and advisor had said she would not deal with me service Manger tried to bully me into staying quiet. He said he would make sure advisor would help she didnt and very short time to do work which the fuel readings were worse then before. Shop foreman gave me his word that he woukd get transmission to be tested to keep agreement which he didn't follow thru after several messages and calls. And after car began to stall. Zero help from service dept. Ford Corp makes excuses never one solution to get it seen. Said i had to pay to have it seen. Zero help with dealers that refused to do recall and ford Corp work. After over 200 days and after reaching to owner of dealership that promised to make it right but service Manger refused to follow thru and after he told me to move on and go elsewhere. I got another dealer to check it but they only wanted the most expensive non covered work so I would have to say so. Not the top issue car went in. after 4 days and after ford Corp again making promises with worker not involved at all. So far 3500 bill Ford wants time but said no

Jun 26, 2022

Transmission fault. Shuddering, entered highway and vehicle became unresponsive. Sat in highway lane with ems flashing lights to keep me from being killed.

Jun 23, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving 20 MPH, the vehicle started to shudder. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to an independent mechanic and the contact was informed that the transmission sensor needed to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V523000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 77,000. Consumer purchased the car in July 2020, an was not notified of any recalls when car was purchased. Consumer was not notified of any recalls when car was purchased.

Mileage: 77,000

Jun 23, 2022

My 2014 Ford Focus is having issues with the clutch and powertrain. This is the same issue that the PowerShift transmission lawsuit describes here ( http://fordtransmissionsettlement.com/ ). I had problems with this before 100,000 miles and after 100,000 miles. Currently, it needs another clutch and the total price quoted by Future Ford of Clovis, CA is $2,355. I feel it is ridiculous that Ford and their dealers are making profit off of products that they put out for sale. The Ford rep said that since the car has over 113,000 miles, that it is over the 100,000 limit and there is no assistance available. This is very frustrating and is something that I cannot afford. Any help you can offer would be appreciated. The vin is 1FADP3K29EL238082.

Jun 22, 2022

The transmission will slip at times especially when accelerating. It’s dangerous when pulling into traffic. Also the transmission overheats The transmission is known to slip and go out. The warning light for transmission overheating comes on.

Jun 22, 2022

a degraded or detached bushing connecting the transmission and shifter cable may prevent proper gear shifting, and the vehicle may also roll after being put into ‘Park’ position; either scenario can increase the risk of crash or injury.

Jun 14, 2022

The contact owns a 2014 Ford Focus. The contact stated while his daughter was driving at an unknown speed, the vehicle began to shake and failed to properly shift gears. The contact stated he was unaware of any warning lights were being illuminated. The vehicle was taken to the local dealer and the driver made the service representative aware of the failure. The vehicle was not diagnosed or repaired. The contact stated that two years ago the vehicle was not drivable. The driver towed the vehicle to the local dealer, where it was diagnosed with needing the TCM and the clutch plate to be replaced. The vehicle was repaired but the driver continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 1,000.

Mileage: 1,000

Jun 14, 2022

My car is coverd under the extended warranty for TCMs and Clutch parts resulting in the decision in the powershift class action lawsuit. My TCM has now failed, and Ford can not fix the car for up to 6 months, and will make no form of compensation. I don't understand how a car with a known defect like the Focus can still be allowed to plague owners like this while Ford escapes all responsibility.

Jun 9, 2022

Car transmission shutters when car accelerates, which creates a danger especially when trying to pull into traffic. Cannot have a dealership look at this car without leaving it there for two weeks. Generally no warning lights, but ABS light will turn on when shuttering is heavy.

Jun 8, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving 50 MPH, the vehicle started shuddering and shaking and failed to shift into the proper gear. The transmission overheating warning light was illuminated. The contact pulled over to the side of the road and turned the vehicle off. The contact waited for several minutes before restarting the vehicle and drove home safely. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 32,500.

Mileage: 32,500

Jun 6, 2022

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the gear shifter ceased in gear and the contact was unable to change gear. Additionally, the vehicle jerked while driving. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The manufacturer informed the contact that the vehicle was over the warranty mileage coverage. The failure mileage was approximately 130,000.

Mileage: 130,000

Jun 2, 2022

There is multiple complaints with same make model and year involving shudder transmission. When you stop start or try to accelerate the transmission will stall and jerk at times even causing the vehicle to jerk violently this is a huge concern however after contacting ford themselves they refuse to repair.

Jun 1, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving 60 MPH, the vehicle inadvertently decelerated. Additionally, while depressing the accelerator pedal the vehicle failed to respond. The contact stated that the check engine and transmission warning lights were illuminated. The contact was able to park on the side of the road. The contact stated that an independent mechanic was called out to the location to reset the ECU module to be able to drive to the dealer. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the PCM needed to be replaced. The vehicle was not yet repaired; however, there was also a pending repair for an unknown recall. The manufacturer had been informed of the failure. The failure mileage was approximately 78,000. The VIN was not available.

Mileage: 78,000

May 26, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving 60 MPH, the vehicle started shuddering and the vehicle started decelerating independently. The contact depressed the accelerator pedal several times but the vehicle failed to respond. The warning message "Transmission Service Required" was displayed. The contact veered to the side of the road. The contact turned off the vehicle. The contact stated upon restarting the vehicle, the vehicle was making abnormal sounds and was surging continually. The vehicle was towed to the dealer where the failure was diagnosed as an internal transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 131,090.

Mileage: 131,090

May 20, 2022

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that the vehicle shuddered, and the transmission was slipping with a grinding sound present while shifting gears. The vehicle was taken to the local dealer who diagnosed that the clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The contact indicated that the clutch was previously replaced but the failure had reoccurred. The manufacturer was notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 20,000.

Mileage: 20,000

May 20, 2022

The contact owns a 2014 Ford Focus. The contact stated that while stopped in traffic, the contact noticed that another vehicle was coming up from behind when the vehicle began to shudder and failed to accelerate. The vehicle behind was able to stop before crashing into the rear of the contact’s vehicle. The contact stated that the failure had occurred several times before while driving at various speeds. The vehicle failed to shift properly and made a grinding or a revving sound. The contact had taken the vehicle to the dealer who diagnosed that the dual-clutch shield had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 13V523000 (Power Train). The approximate failure mileage was 59,600.

Mileage: 59,600

May 19, 2022

The contact owns a 2014 Ford Focus. The contact stated that when driving forward the vehicle fails to change gears. The vehicle was emitting a cranking/grinding noise when being driven. The contact stated the vehicle is now inoperable due to it no longer being able to go past 1st gear. The transmission failure warning light illuminated. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The contact stated that they believed their failure related to NHTSA Campaign Number: 13V523000 (power train) however their vin was not included. The manufacturer was made aware of the issue. The approximate failure mileage was 68,000.

Mileage: 68,000

May 17, 2022

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate and stall upon the depression of the accelerator pedal without warning. The contact also stated that an abnormal grinding noise would emit from the vehicle without warning. The contact initially took the vehicle to an independent mechanic who diagnosed the failure as a defective reciprocal clutch connected to the transmission. The vehicle was then towed to a dealer where they informed her that the vehicle was not under recall. The manufacturer was also notified of the failure and referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

Mileage: 60,000

May 15, 2022

At 153,000 Miles my car began to slip gears in the third and 5th and the transmission and a week after that started happening I lost complete steering all steering went out the ball joint had sounded rough for a couple of days and then and just went out the car was stuck at the hospital then I was at luckily I wasn't on the main road when it happened I was in a parking lot otherwise that could have been very very bad however my car doesn't fit in your little spectrum of August 8th to whatever it was August 15th of 2014 for manufacturer date for the steering and obviously my car is over $150,000 for the powertrain either thing could cost a collision and the steering thing I could have been majorly hurt but the recall doesn't include my car

May 14, 2022

Car shudders, shakes, and jolts coming from stop. Also seems to go into neutral at random times and won't accelerate. Don't have the funds to take to the dealer but seems like a clutch problem like everyone else.

May 12, 2022

I was driving and my car started to have no power on shift then while driving down the highway my car shifted into neutral. I had to bail off to the side of the very dangerous road. I contacted Ford to have this issue fixed and they said it would be over a year for them to get me a new part. I do not fell safe driving this car and they offered me no help with this.

May 7, 2022

Transmission problems at all speeds will like some help from ford

May 4, 2022

the car jolts once you start driving from a complete stop. then i will be in DRIVE but all of a sudden it is like i am in NEUTRAL and i loose all speed and cant go anywhere. its scary and i have almost been rearended several times.

May 3, 2022

The contact owns a 2014 Ford Focus. The contact stated while accelerating from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. There was no warning light illuminated. The contact released the accelerator pedal for a moment and then depressed the accelerator pedal again and the vehicle responded. The contact stated that the failure had been reoccurring. The contact stated that the transmission clutch was replaced several times and the transmission control module (TCM) was updated several times; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA. The failure mileage was approximately 20,000.

Mileage: 20,000

Apr 20, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed that the transmission clutch had failed. The vehicle was towed to a transmission specialist where it was diagnosed that the transmission had failed and needed to be rebuilt. The contact stated that the vehicle was repaired; however, the vehicle was jerking while driving. The vehicle was taken back to an independent mechanic who informed the contact that the failure was associated to a recall. The vehicle was taken to the dealer where it was diagnosed that the transmission control module needed to be replaced under NHTSA Campaign Number: 13V523000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the vehicle had remained at the dealer for three months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 113,878.

Mileage: 113,878

Apr 14, 2022

The contact owns a 2014 Ford Focus. The contact stated that while accelerating from a stationary position, the vehicle would jump, vibrate, and shudder and would not immediately properly accelerate. In addition, the check engine light would illuminate as the failure occurred. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The clutch was replaced but the failure reoccurred. The contact indicated that the clutch had been replaced on four separate occasions. The manufacturer was notified of the recent failures but no assistance was offered. The failure mileage was 50,000.

Mileage: 50,000

Apr 14, 2022

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the transmission overheating warning light was illuminated. The contact stated that several other unknown warning lights were illuminated. Additionally, the vehicle shuddered and hesitated while attempting to accelerate. The contact stated that the vehicle was taken to the dealer and the transmission control module was replaced. The contact stated that the check engine warning light was illuminated. The contact returned the vehicle to the dealer however, the mechanic was not able to successfully identify the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer under warranty. The approximate failure mileage was 25,000.

Mileage: 25,000

Apr 12, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 55 MPH, the transmission slipped from drive into neutral with the check engine warning light illuminated. The contact veered to the side of the road and restarted the vehicle. The contact then continued to drive. The contact stated that the failure reoccurred while driving. The vehicle was taken to the used car dealer it was purchased from. The vehicle was then taken to an authorized dealer where a software update was completed; however, the failure persisted. The vehicle was taken to a transmission specialist where it was diagnosed that the transmission needed to be rebuilt and the clutch needed to be replaced. Additionally, transmission software needed to be updated. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 99,486.

Mileage: 99,486

Apr 11, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving 25 MPH, the vehicle started to jerk. The contact stated that the check engine warning light was illuminated. The contact was able to park on the side of the road and restart the vehicle. The contact stated she had to park and restart the vehicle several times before reaching her residence. The contact called several local dealers and made them aware of the failure. The contact took the vehicle to an independent mechanic and was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

Apr 6, 2022

Improper shifting and loss of power while accelerating. Shuddering at take offs. Feels unsafe.

Apr 1, 2022

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION SAFETY RECALL. THE CONSUMER STATED THE VEHICLE EXPERIENCED MANY TRANSMISSION ISSUES AS WELL AS OTHER RECALL ISSUES. THE CONSUMER REQUESTED TO BE COMPENSATED FOR THE INCONVIENCES AND NOT HAVING THE REPAIR RESOLVED.

Mar 28, 2022

The contact owns a 2014 Ford Focus. The contact stated that the vehicle was taken in for a routine oil change and the contact was informed that a transmission flush and spark plug replacement was needed. The contact stated a week later the vehicle was taken back to the dealer for the transmission flush and spark plug replacement. The contact stated that while at the dealer the vehicle failed to shift to second gear, fifth gear, and reverse. The contact stated that the dealer informed her that the vehicle needed to be diagnosed. The contact stated she inquired about a clutch recall which the vehicle was previously repaired for in 2015. The dealer stated that they needed to contact the manufacturer for approval of repairs under a recall for the clutch and TCM. The manufacturer was notified of the failure and contacted the dealer to submit the correct paperwork. The vehicle was not repaired. The failure mileage was 93,503.

Mileage: 93,503

Mar 25, 2022

The contact owns a 2014 Ford Focus. The contact stated while accelerating from a complete stop, the vehicle hesitated to respond, started jerking, and the transmission was slipping. There were no warning lights illuminated. The contact continued to drive the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission clutch and the transmission sensor system had failed. The vehicle was repaired; however, the failure reoccurred several times while driving at various speeds. The vehicle was taken back to the same dealer seven more times. The dealer replaced the transmission clutch and the transmission sensor system; however, the failure persisted. The vehicle was taken back to the dealer who provided the same diagnostic result and informed the contact that he would be responsible for the cost of repair as the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 14,000.

Mileage: 14,000

Mar 24, 2022

The original shudder issue was noted in 12/13/2017 about a shudder happening when stopping and then trying to accelerate and it occurred periodically over the past year. The shuddering continued to get worse and at (79058 miles) I was told that the clutch could be replaced for $3000.00, and nothing was covered under any warranty. Even though continued complaints about this model to Ford On 8/27/2018 the shutter was determined to be related to the recall module 955442 causing shift issues (86575 miles). I was advised to watch nothing else stated. Still issues. It was then determined that the clutch assembly would need to be replaced. Claim number through Ford stated they would pay for the parts and I would have to pay the labor. No one at this time stated that there was a Ford DPS6 Powershift Transmission Settlement that gave options to deal with this vehicle. Not even when getting the CAS#. This was to cover all 2012-2016 Ford Focus Vehicles. The clutch was replaced on 4/11/2019 (91195 miles) and then again replaced on 7/30/2019 (100,379 miles) A 2nd clutch assembly was put in because there were issues from the 4/11/2019 clutch assembly parts put in. Now on March 21, 2022 (176,000 miles) the vehicle again in in the shop for a 3rd time stating the clutch will need to be replaced. Engine light came on relating to the DPS6 clutch again. Unable to drive had to be towed. This will be the 3rd time the clutch is replaced and is getting just over 75000 miles again where the clutch gives out and the car shutters while accelerating. The original clutch was to be covered to 100,000 miles and was not covered and now again Ford is stating it won’t be covered again. And that yes this is a DPS6 Transmission and that they will need to replace the shift fork and the clutch. This is a vehicle hazard because the clutches are not making the original 100,000 at any time for these models 2012 - 2016. Even when the clutch is replaced again the parts don't last.

Mar 21, 2022

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed with Transmission Control Module (TCM) and clutch failure. The dealer informed the contact that the TCM and clutch needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and transferred the contact to the NHTSA. The failure mileage was approximately 187,000. The VIN was unavailable.

Mileage: 187,000

Mar 18, 2022

The contact owns a 2014 Ford Focus. The contact stated that while her husband was driving on the highway approximately 60 MPH, the vehicle started losing motive power and was shuddering while shifting gear. The “Service Engine Now” warning light was illuminated. The driver was able to pull over to side of the roadway, turn off, and restart the vehicle and drove to the residence safely. The vehicle was then taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. Additionally, there was also an unstated failure with the engine. The vehicle was repaired however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 57,000.

Mileage: 57,000

Mar 18, 2022

Took my car to Apple Ford in Columbia, MD on 3/10/22 for unrelated recall repairs on my 2014 Ford Focus, dealt with Service Rep #1. The car was finished around closing time. As I drove home a loud rattle was coming from the engine while idling causing the whole dashboard to shake. The clock was also now pushed 2 hours and 3 minutes ahead which was odd. I continued to drive the few miles to home. The next day I drove 20+ miles to Baltimore for an appointment. While there I stopped for gas. When I pushed the remote door lock button, the lights blinked, the door locks clicked but the horn did not beep twice as it usually does. I hit the door lock button several times but the horn did not beep so now the horn was not working. Before I took my car to Apple Ford it was working. I went to my appointment and parallel parked on the street. When leaving I had a hard time getting my car out of the parking space. As I drove I noticed the car was jerking, shaking, shuddering, vibrating and lunging every time I slowed down, came to a stop, then accelerated again and getting on and off the highway. While on I-95 the car continued to jerk, shake, shudder, vibrate and lunge and the RPM gauge needle shot over to high RPMs over and over again. Then the engine light came on. I exited I-95 onto Rt. 216 then a 2nd emergency warning sounded and another message came on that the transmission was overheating pull over immediately. I pulled over, called Apple Ford, told Service Rep #1 what happened, AAA was towing the car back. He said it was probably the Transmission Controller, they had several other Ford Focuses with the same problem. On 3/14 I called and spoke to Service Rep #2, he didn't even know the car was there. I told him what that happened. Rep #2 called back said he took it for a test drive and found nothing. I insisted there was something wrong. He said he'd take it for a test longer drive. Called again 3/18 they are referring problem to a manager. No resolution as of yet.

Mar 7, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 30 MPH, the vehicle started to shudder and shake. The contact stopped, turned off, and restarted the vehicle. The vehicle was restarted; however, the vehicle would not shift into reverse. Additionally, the vehicle would remain in first gear. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to the local dealer. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 185,000.

Mileage: 1,850,000

Mar 2, 2022

2010-2016 Ford focus Se transmission Don't matter what transmission is installed they all have same issue 000000 miles to 150k transmission never shift correct or stops shifting or the gear get stuck.

Feb 14, 2022

I went to Tom Ford Ford in Carmel, IN in 2016 on this issue and was repaired under warranty then Ford sent an updated letter warranty letter about the DPS6 transmission and reduced warranty from 10 years to 7 years which expired in 2021. Car started having transmission trouble in early 2022; Tom Ford will not repair because not under the reduced warranty terms. I asked for Zone mgr from service manager but would not give me his contact and number on the issue. I’m having same problem again

Feb 10, 2022

Please help in desperate need of my cars recalls getting fixed and no one will help me I have a baby and a single mother and need my vehicle and still nothing it was recalls on my 2014 Ford focus SE

Feb 10, 2022

The contact owns a 2014 Ford Focus. The contact stated while driving at 50 MPH, the vehicle inadvertently decelerated to 10 MPH. There were no warning lights illuminated. The contact continued to depress the accelerator pedal and pulled into the parking lot of her apartment. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed however, the vehicle was not repaired. The dealer informed the contact to take the vehicle to a transmission specialist as they did not have a transmission mechanic or parts. The contact contacted other unknown dealers who advised as the first dealer. The vehicle was towed to a transmission specialist where the transmission was taken apart and the transmission assembly was replaced. The transmission specialist drove the vehicle to the contact's residence and informed her that the steering rack might have failed. The contact stated that the steering wheel was making abnormal grinding sounds while driving. The contact referenced NHTSA Campaign Number: 14V514000 (Steering). The manufacturer was notified of the failure but informed the contact that they could not assist as the vehicle did not qualify for the lemon law. The manufacturer referred the contact to NHTSA for assistance. The vehicle was repaired. The failure mileage was approximately 26,000.

Mileage: 26,000

Feb 10, 2022

The dealership confirmed I have the case of a well known clutch shudder problem. But my car is not covered as it has 112K miles on it. Why the recall does not cover cars with 112K miles? Are they immune to this well known problem? Can anyone answer?

Jan 25, 2022

The contact's wife owns a 2014 Ford Focus. The contact stated that the vehicle had been shuddering, hesitating, and lunging while driving. The vehicle was taken to several unknown dealers and the dealers informed the contact that it was a known failure and that the TCM was reprogramed; however, the failure persisted. The vehicle was taken to the dealer and the transmission clutch was replaced in 2019; however, the failure reoccurred while driving. The contact stated that while his wife was driving approximately 60 MPH, the vehicle inadvertently stalled. The check engine warning light and the warning message "Service transmission immediately" illuminated. The contact's wife was able to restart the vehicle after several minutes and veered to the side of the road. The vehicle was towed to a second dealer - Pacifico Ford (6701 Essington Ave, Philadelphia, PA 19153) who diagnosed that the transmission control module had failed and needed to be replaced. The dealer repaired the vehicle under an unknown extended warranty; however, the failure reoccurred while driving. The vehicle was then taken to Lawrenceville Ford Service (2920 Brunswick Pike, Lawrence Township, NJ 08648) who diagnosed that the transmission clutch needed to be replaced. The manufacturer was notified of the failure and informed the contact that they could not cover the repair because the transmission clutch was not covered by the extended warranty. The vehicle was not repaired. The failure mileage was approximately 31,000.

Mileage: 31,000

Jan 22, 2022

Mid August last year my 2014 Focus lit up on the dash “service transmission immediately”. The car hesitated and shuddered through the gears and the automatic transmission wouldn’t go through all the gears. It is still under warranty. Took it to a local Ford dealer, they said the Transmission Control Module is out. This is the second time this has happened. My car has 65,000 miles on it. The dealer said the part was on back order, and could take months, and they could not offer a rental/loaner. They said I could “still drive the car until it finally just stops moving.” I tried driving it, it REALLY “stops moving” like when you’re trying to merge onto the interstate and semis are coming. It took the dealer 5.5 MONTHS to get the part. No loaner car could be offered from Ford or the local dealer. Just “sorry the part is ordered but that’s all we can do.” Almost 6 months without a car that I was still paying on, that was under warranty. It’s fixed now, but this is the SECOND TIME this issue has happened and when you’re driving it is EXTREMELY dangerous to both those in the vehicle and other commuters as well. The car will literally shift out of gear when you’re going 70+ miles per hour and you lose all control. It won’t accelerate from a stop when you need it to. It won’t slow down smoothly so that you can stop on time. It’s extremely dangerous and it’s apparently a common issue in these vehicles that hasn’t been properly addressed. If I could trade my car in I would before this issue recurs again but I owe on it a little more than its trade in is valued. This issue needs addressed asap, Ford should honestly offer a lemon buy back for those vehicles affected. Thank you.

Jan 14, 2022

On 08/18/2021, the Transmission Control Module (TCM) on our 2014 Ford Focus failed completely in a parking lot with NO ADVANCE WARNING. This failure of the transmission could have happened while driving in a dangerous location such as an entrance ramp, a busy highway or other location where it would have been impossible to move out of the traffic lane. THIS LACK OF ENGAGEMENT OR LOSS OF POWER COULD HAVE POSSIBLY ENDANGERED OUR LIVES OR THE LIVES OF OTHERS. The car was towed to a nearby Ford dealer who diagnosed the problem as a failed TCM. Ford sent us a letter in August 2016 titled as “Customer Satisfaction Program 14M02” for our specific 2014 Focus, with our specific VIN # that Ford was extending the warranty of the TCM, to a total of 10 years or 150,000 miles from the warranty start date, whichever occurs first. The Ford dealer ordered the TCM, but it is STILL ON BACKORDER with no estimated arrival time. The car has been unusable & sitting at the dealer’s lot WAITING FOR THE REPLACEMENT TCM FOR 4-1/2+ MONTHS! According to the Detroit Free Press article of 07/11/2019 (“Ford knew Focus, Fiesta had flawed transmission, sold them anyway”), Ford was aware of the problem. The serious transmission reliability issues with my 2014 Ford Focus go beyond just the TCM. The original TCM was reprogrammed after 30,000 miles. In the 126,728 miles the car has been driven, I have had the CLUTCH REPLACED FIVE TIMES due to SHUDDER DURING SHIFTING. In my opinion, it is a BREACH OF CONSUMER PROTECTION LAWS WHEN FORD DOES NOT HONOR THEIR WARRANTY IN A TIMELY MANNER. That indicates to me that Ford hasn’t taken ownership of these transmission problems and has DELAYED/NEGLECTED ITS DUTY TO REPAIR & MAKE THE CAR SAFE & RELIABLE. NHTSA should launch an investigation and force Ford to fix this transmission design failure before we and/or others become seriously injured or die because of the inadequate performance of this car’s transmission.

Jan 12, 2022

In September 2021, I contacted Allan Vigil Ford in Morrow, Georgia, to make an appointment for a recall transmission service of a 2014 Ford Focus. Recall transmission repairs have been done at this same dealership in the past. I was unable to drive the car and was given an appointment to drop the car off on October 18, which I did. I immediately requested a loaner vehicle and was told one wasn’t available. After, several weeks I was approved to receive a rental through Enterprise but cannot use that rental care company due to owing a balance. I had a similar issue in the past with Geico, who immediately allowed me to rent a car through Hertz. I was eventually informed I could rent with another car rental company and receive reimbursement. However, I did not receive this information in writing, and it would incur thousands of dollars upfront with no clear standard on the rental process or when I will receive reimbursement. This is not feasible considering I am still paying the monthly note to Navy Federal Credit Union and the insurance while the car is inoperable. I would also like to make it known I am a Registered Nurse and frontline worker and must travel from Locust Grove to Decatur to work, at least 40 miles one way. This hardship has created tension at my workplace because I cannot take any time off due to the pandemic. There is also tension in my relationships as I beg for rides and provide them cash, increasing my debts. I have done an online buyback quote with Carmax, and in working condition, they will pay $8000 for the vehicle, which will cover the remaining loan balance. Since it has been almost three months with no anticipated end date due to the needed transmission module, suitable options include Ford to buy back the vehicle, provide compensation, and a rental car.

Jan 10, 2022

My vehicle has been sitting at a Ford dealer needing a TCM for months neither Ford Motor Company nor the Autonation Ford Dealer has made any real attempts on getting it repaired. the car has already stopped on the interstate and slowed down without warning numerous times will not go into reverse and limps along at like 20 miles per hour Ford knows about this problem and keeps blaming the dealer and saying they let the part ticket expire the dealer will not return either of my phone calls. This is car has been in and out of the shop for this same problem for years and started having problems @ less then 1000 miles and Ford put this car back up for sale and thus putting my families life in danger

Dec 20, 2021

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was jerking abnormally. There was no warning light illuminated. The contact pulled over to the side of the road and inspected the vehicle but found no issues. The vehicle was taken to a local dealer where the engine mounts were replaced however, the failure persisted. Additionally, the contact was informed that the canister purge valve was stuck. The vehicle was then taken to an independent mechanic to be diagnosed. The contact was informed that the automatic dual-clutch was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

Dec 13, 2021

Transmission issues. Repaired multiple times but keeps coming back. Out of warranty but needs repaired again.

Dec 12, 2021

when driving or just moving forward or back the vehicle jerks violently. seems that the transmission is not working properly. my research online has found many owners of this similar vehicle to have the same issue. this began happening at 56k miles, I use this vehicle less than 5k miles a year. many people online claim that this type of vehicle has a poor/bad transmission design. This should not be occurring this soon in a young vehicles life. I am reporting this because there is a chance that a pause or jerk hesitation while in traffic or freeway can cause a serious accident.

Dec 7, 2021 Crash

Transmission is overheated, burning smell, the car lost control, start zigzagging on the high way , and got into an accident, I was injured, and lost my job. The CarMax dealership, refused to take care of a car, or even take it back, because of the safety issues. Then, second time, the transmission slips on acceleration at starts and on highways. It feels like it's the transmission is in neutral. For the third time, the car was jerking and going forward and backward , that the transmission would slip badly, even totally disengage. I was getting on a very busy road and accelerated and suddenly the car decelerated; the car behind me almost rear ended me, honked his horn, but there was nothing I could do. As you can see, the problem been reproduced and confirmed by an independent service center as a non-safe to drive. But CarMax dealership ignoring the issues regardless.

Dec 6, 2021

The contact owns a 2014 Ford Focus. The contact stated that while starting the vehicle it shuddered. While driving uphill the transmission was slipping. The contact stated that while his wife was driving, the check engine warning light illuminated. The vehicle was taken to the local dealer and the contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. A financial assistance claim was submitted on the contact's behalf. The transmission clutch assembly and fuel assembly were previously repaired under warranty in July 2020 at approximately 66,421 miles. The manufacturer was notified and offered to pay half of the cost of the repair. The manufacturer referred the contact to NHTSA for assistance. The failure mileage was approximately 84,000.

Mileage: 84,000

Dec 3, 2021

I went to Oxford ME to buy a part on the way back to Augusta, ME the shift module shifted itself from (D)drive to (N) and the car was Rolling backwards as I was on a hill I pump the gas peddle until it shifted back into (D)drive this happened 3 times, I think it's the TCM also, the transmission began slipping after this problem and then the computer shut off the motor and I had to pull over to the side of the road and call a flatbed driver to pick me up at my house that's where I could use the phone 10 miles away! The tow was $127.00 The TMC Shift Module is $298.00 plus 5.5% Tax. This car Is Very Dangerous To Drive In Traffic or Anywhere!!! I took it to Quark Ford Dealership in Hallowell, Maine and there they said they can do a safety check on the doors & trunk the transmission check would cost me $126.00 an Hour to do! So, I left!

Nov 15, 2021

I was driving my vehicle home from a friend's house, and just as I was turning into my parking spot, I got a notification in regard to my transmission needing to be serviced. I believe my transmission light was currently on, because I have recently gotten an oil change and that didn't seem to be the problem. I've experienced issues with the vehicle after i put gas in the car. When I go to start it back up, it stalls or acts as if it wants to start, but then just doesn't. After a few moments I go to start the vehicle again and in most cases this seems to be effective for the time being. There was also a notification that stated my transmission was hot, and that I should pull over safely.

Nov 12, 2021

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate, shudder, and would not accelerate properly with the RPM’s fluctuating. The vehicle was taken to the local dealer who replaced the duel clutch however, the failure reoccurred. The contact indicated that the duel clutch had been replaced on six separate occasions. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 9,000.

Mileage: 9,000

Oct 10, 2021

My Vehicle Transmission Gear shifting Malfunction while I was Making a Maneuver with my Vehicle going into forward Driving mode. I had too make a sudden Brake and place the gear back into the Park position. I turn the Engine off and restarted the Engine and placed in drive mode. I drove home with no other incidents but this could have been a crash into other cars and People in the area. I need someone too check into this matter concerning my Vehicle. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Oct 6, 2021

There are several issues to report. 1. When I put gas in the car it will not crank up fully until the 2 or 3 crank tries and I'll have to press on the accelerator to give it gas and finally it will start up. 2. There are extremely loud static bursts that comes out of the radio speakers when the radio is not on or the the key is out of the ignition. The radio started to work sporadically it comes on and off when it wants to. 3. The car sends messages out stating transmission is overheating and to pull over for 5 mins. It cuts off and also did not allow me to move it at all stuck in traffic.

Sep 24, 2021

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, he noticed that the check engine warning light was illuminated on the instrument panel. The contact took the vehicle to an independent mechanic where the vehicle was diagnosed with a defective gear shifter. The contact was then referred to a dealer for assistance where they diagnosed the vehicle with a clutch failure. The contact was informed that the vehicle was not under recall or warranty and that he had to pay out of pocket for the repair. The manufacturer was notified of the failure and referred him to NHTSA for assistance. The vehicle was not repaired. The failure mileage was 105,000.

Mileage: 105,000

Sep 15, 2021

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon the depression of the accelerator pedal with the check engine and the transmission service now warning lights illuminated on the instrument panel. The contact stated that while at a complete stop, the vehicle would not accelerate after multiple attempts to depress the accelerator pedal. Due to the failure, the vehicle was towed to an independent mechanic where they diagnosed the vehicle with a faulty transmission. The contact had then taken the vehicle to the dealer where she was informed that parts were on backorder and that the vehicle was still safe to be driven. The manufacturer had been notified of the failure and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was 50,000.

Mileage: 50,000

Sep 13, 2021

Cluch

Aug 31, 2021

The contact owns a 2014 Ford Focus. The contact stated while driving 60 MPH and exiting off the highway, the contact noticed an abnormal noise coming from the vehicle. The contact noticed that the transmission warning light was illuminated. The contact pulled the vehicle over to the side of the road and called the local dealer to have the vehicle towed to the dealer. Days prior to the failure, the contact had the vehicle repaired for the clutch bolts being replaced in connection with the transmission. The local dealer inspected the vehicle and diagnosed the failure that the transmission module was faulty and that the transmission gears needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.

Mileage: 78,000

Aug 31, 2021

The clutch slips when accelerator is pressed. It can be fixed (again, I've already had it fixed 3 times but it keeps happening). The car will stutter when accelerating and sometimes does not go right away, causing some safety concerns. It has been confirmed and fixed multiple times. There are no warning lamps for this malfunction.

Jul 28, 2021

When my engine light came on, I took it to about 2-3 shops and they all said it was the catalic convertor. I took it to Coliber Auto Care, they did their own diagnostic and came up with 4 codes which was for the converter, spark plugs, fuel system and the coolant fluid system. I had the coolant system fixed and they told me it's best to have the catalytic converter fixed first before I have thr rest fixed and that the engine light will still be on until I get the converter fixed. It was at the end of the day when I picked up my Ford and when I got into my car, yes I saw the engine light on and as I was driving off, a warning transmission light came on. I then took it to Pepboys to have the convertor fixed and it was them that caught the transmission problem among other issues. I took my car back to Caliber Auto about my transmission because my car was driving just fine until they started working on it. When I picked up my vehicle from Caliber Auto and as I was driving off, my car was stalling and wouldn't automatically shift gears properly. Once I made it home, I had my car towed back to Pepboys then from Pepboys to David McDavid Ford in White Settlement, TX. I do have all the paperwork, but since I'm filling this form on my phone, I have no way of uploading them right now. Once I get a feed back to my email from you, I'll then use my laptop to upload all the documents.

Jul 15, 2021

I have a 2014 ford focus and i have had three services visits i have had the clutch replaced two shift actuators, the transmission oil seal and the transmission control module after the third service visit the car would shutter nearly every time i drove it but the symptoms were no more than just performance issues which went on for about two years. In addition the car would periodically overheat during extreme temperatures over rover 110 briefly when i would start the car but the temperature gauge would go right back down  and the car wouldn't overheat. However this was most likely due to the transmission overheating because in June the car would exhibit the same symptom but more frequently but then when i was driving on june 13th the computer told me the transmission was overheating. I barely managed to get the car home however the transmission began to lose power and the transmission service light came on. I later inspected the car and noticed the breather tube had come lose on top of the transmission most likely due to shuttering. I can no longer drive the car because of the potential that i could get in an accident even though you have braking and power steering there's a potential for a hazard when making left turns if you are unable to accelerate while making a left turn due to loss of power with the transmission you could be hit by oncoming traffic. Ford refuses to replace or repair the transmission and as with numerous other consumers they use the excuse of the car being out of warranty  I have also had a battery draw due to the transmission i have had to replace the the battery 3 times and the hill assist light came on numerous times

Jul 6, 2021

The vehicle suffered a transmission clutch failure. There was an extended warranty service for the transmission module but not for the transmission clutch. Other models from the same year included transmission clutch service extended warranty but not my vin#. It’s unfair that my vehicle suffered a clutch failure and it is not a required recall.

Jul 6, 2021

The contact owns a 2014 Ford Focus. The contact stated while driving 30 mph, the vehicle stalled when she disengaged the brake pedal and depressed the accelerator pedal. There were no warning lights illuminated however, the hill start assist not available message was displayed on the instrument panel. The contact stated she was able to restart the vehicle and pull to the side of the road. The contact stated as she was attempting to park the vehicle at a nearby parking lot, she disengaged the brake pedal and depressed the accelerator pedal, and the vehicle stalled again. The transmission fault, service immediately message appeared on the instrument panel. The vehicle was towed to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but did not provide any assistance. The approximate failure mileage was 79,000.

Mileage: 79,000

Jul 4, 2021

Transmission keeps failing on the car and it is currently in a ford dealership as they are refusing to acknowledge that there's a recall on it and that it should be covered. This is the 2nd or third time time that I had issues with the transmission itself not including other constant issues with the car itself.

Jul 2, 2021

Vehicle was left with Midwest Superstore in Hutchinson, Kansas July 2020 for multiple fuel related and transmission related problems. Dealer replaced purge valve (recall), did not inspect fuel tank. Also a transmission test was done and all above failure levels. Picked up the car with a dead battery, broken fuel gauge, and still stalled regularly with less than half tank fuel. Did not have spare vehicle, dealt with for entire year. Transmission frequently shutters or locks up. Vehicle frequently stalls in traffic or after fuel addition. Finally was able to get it back to dealer (a year later). They note that indeed the fuel tank is crushed (purge valve recall) and will require a tank and pump assembly. Dealership states that Ford will not honor replacement of these components even though the recall was never adequately performed the previous year. The only thing that can make the fuel tank crush is the defective purge valve they replaced.

Jun 28, 2021

Vehicle overheated while driving. Took it to dealership and advised cause is transmission. Advised by dealership manufacturer was aware of problem and still put it on market for sale.

Jun 17, 2021

The contact owns a 2014 Ford Focus. The contact stated that the clutch was hard to shift into gear. Additionally, the transmission became inoperable. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the transmission and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

Jun 17, 2021

The contact owns a 2014 Ford Focus. The contact stated that the clutch was hard to shift into gear. Additionally, the transmission became inoperable. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the transmission and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

Jun 7, 2021

The contact owns a 2014 Ford Focus. The contact stated while attempting to reverse, the vehicle lost motive power and failed to restart. The vehicle was towed to a local mechanic where it was diagnosed with needing the transmission to be replaced. The contact stated that the service transmission warning light was displayed. The manufacturer was informed of the failure and informed the contact they were unable to assist. The failure mileage was approximately 105,301

Mileage: 105,301

Jun 4, 2021

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ISSUES WITH THEIR TRANSMISSION. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER STATED THE DEALER REFUSED TO OFFER A LOANER VEHICLE.

Jun 4, 2021

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION AND CLUTCH SAFETY RECALL. THE CONSUMER STATED THE VEHICLE WAS TAKEN IN TO HAVE THE RECALL REPAIR COMPLETED. THE DEALER DECLINED TO REPAIR THE VEHICLE STATING IT DID NOT MEET THE PROPER SPECIFICATIONS. THE VEHICLE HAS FAILED AND NO LONGER COVERED UNDER THE WARRANTY. THE CONSUMER STATED THE VEHICLE SPUTTERED ON TAKE OFF AND THE CLUTCH WAS FAULTY.

Jun 1, 2021

I was noticing hesitation on my way to work when the traffic light turned green, I'd press the gas pedal and the car wouldn't move. I'd give it more gas then it would jerk into moving forward. While accelerating as the car would automatically switch gears the car would hesitate as if it weren't taking fuel then jerk into gear to keep moving normally. Once at work I was able to park the car and look at the engine and noticed nothing out of the ordinary. At about noon that day I got into the car to leave for lunch only to realize that I could no longer go into reverse. I would move the shifter from park to reverse then press the gas pedal to begin moving only to seem like I'm still stuck in park. I was able to put the car in Drive however I was in a parking spot facing a building and would not be able to exit only utilizing Drive. I was able to switch the car into neutral and push the car out of the parking spot by hand then drive off with there still being hesitation when the gears switched. I theorize that there may be an issue with the Power Train Control Module within the vehicle not allowing the clutch to shift effectively and a possible imbalance of fuel to air intake.

May 26, 2021

The contact's daughter owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 13V523000 (Power Train). The contact took the vehicle to a local dealer and was informed that due to the salvage title, the recall would not be honored. The contact stated that while her daughter was driving 45 mph, the vehicle decelerated independently and failed to exceed 10-15 mph. There was no warning light illuminated. The driver parked on the side of the road until she arrived at the location to drive the vehicle to a nearby independent mechanic. The contact stated that the check engine warning light was illuminated. The contact was informed by the independent mechanic that the transmission needed to be replaced. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The contact attempted to contact the manufacturer but was unable to reach a representative. The failure mileage was approximately 120,000.

Mileage: 120,000

May 18, 2021

The contact owns a 2014 FORD Focus. The contact stated while driving at various speeds, the vehicle inadvertently shifted out of drive to neutral without driver input. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with needing clutch actuator, bearings, and sleeves to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

May 6, 2021

STARTING IN OCTOBER OF 2020, EXACTLY ONE YEAR AFTER PURCHASING MY 2014 FORD FOCUS FROM THE FORD DEALERSHIP, MY CAR STARTED TO VIBRATE OCCASIONALLY. ALTHOUGH I WAS CONCERNED, I DID NOT WORRY TOO MUCH ABOUT IT BECAUSE IT ONLY DID IT ONCE IN A WHILE. FEBRUARY OF THIS YEAR, THE VIBRATIONS KEPT GETTING WORSE. NOW INSTEAD OF EVERY ONCE IN A WHILE, IT WOULD HAPPEN EVERY-TIME I ACCELERATED AFTER A RIGHT HAND TURN. THIS WAS MORE NOTICEABLE WHEN THERE WAS MORE PEOPLE IN THE CAR. AFTER DOING SOME RESEARCH I FOUND OUT THAT WHAT I WAS EXPERIENCING WAS A SHUDDER. EVEN THOUGH IT IS COMMON FOR THESE CARS, IT IS NOT SOMETHING I WANT TO DRIVE WITH EVERYDAY, THAT BEING SAID, I CALLED MY LOCAL FORD DEALERSHIP, RAY PRICE FORD IN MOUNT POCONO, PA ASKING IF THEY CAN FIX MY CLUTCH BEING THAT IT'S UNDER WARRANTY. THEY STATED THAT WAS I WAS DESCRIBING SOUNDED LIKE THE CLUTCH SHUDDER AND THEY CAN TAKE CARE OF IT NO PROBLEM. FORD TOLD ME THAT THERE IS NOTHING WRONG WITH MY CAR. THEY STATED THAT THEY TEST DROVE IT AND THEY TESTED MY CLUTCHES AND IT PASSED THE 'SAFETY TEST'. I TOLD THEM TO TEST DRIVE IT AGAIN, IT IS NOT SAFE, AND BEING THAT I HAVE A 2014, IT IS ONLY A COUPLE OF MONTHS UNTIL MY CAR GOES OUT OF WARRANTY. I'D RATHER TAKE CARE OF THE PROBLEM NOW BEFORE IT BECOMES AN EXPENSIVE REPAIR THAT IS DIFFICULT TO FIX AND IT'S OUT OF WARRANTY. ANNE HATHAWAY THAT WORKS THERE REASSURED ME THAT MY CAR IS NOT AND THEY WOULD NOT BE FIXING IT BECAUSE THERE IS NOTHING WRONG, SHE STATED 'THE FORD MECHANICS MAY JUST BE USED TO CARS LIKE THAT SO THERE'S NOTHING THEY CAN DO'. IT SEEMS TO ME AS IF THEY ARE TRYING TO HAVE ME WAIT UNTIL I'M OUT OF WARRANTY AND THEN I HAVE TO PAY THOUSANDS TO FIX THE TRANSMISSION AND THE CLUTCHES, THAT IS NOT A SOLID SOLUTION FOR ME. I WOULD LIKE FOR FORD TO EITHER HAVE A LIFETIME WARRANTY FOR THE CLUTCHES/TRANSMISSION OR SIMPLY TAKE ALL THESE CARS OFF THE ROAD.

Mileage: 53,598

May 5, 2021

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 10 MPH. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.

Mileage: 152,000

Apr 21, 2021

THE 2014 FORD FOCUS HAS BEEN ONE OF THE MOST UNSTABLE AND UNSAFE VEHICLES I HAVE EVER DRIVEN. FROM THE CONSTANT SHUDDERING AND HESITATING TO THE CONSISTENT REPAIRS THIS CAR HAS TO HAVE. I WAS MERGING ONTO 380 IN MONROE COUNTY, PENNSYLVANIA FROM THE TANNERSVILLE EXIT WHEN MY CAR HESITATED TO SPEED UP. I WAS GOING 40 WHEN I WAS TRYING TO SPEED UP TO AT LEAST 60, I HELD MY FOOT ON THE ACCELERATOR AND MY CAR DID NOT PICK UP SPEED, IT DIDN'T GAIN SPEED, IT ACTUALLY DROPPED DOWN TO 35MPH. AFTER ABOUT 20 SECONDS MY CAR THEN PICKED UP SPEED AND I WAS FINALLY ABLE TO GO 60MPH +. THIS IS AN EXTREMELY DANGEROUS SITUATION TO BE IN, ESPECIALLY ON THE HIGHWAY. THE CLUTCHES DO NOT LAST LONG AND CONSTANTLY HAVE TO BE REPAIRED, FORD EXTENDED WARRANTY IS A JOKE, I HAVE A 2014 AND EVEN THOUGH IT IS ONLY AT 53,XXX MILES, BECAUSE IT HAS BEEN SEVEN YEARS I AM OUT OF LUCK WHEN IT COMES TO REPAIRS. I CANNOT AFFORD TO PAY $1,500 + EVERY COUPLE THOUSAND MILES WHEN THESE CLUTCHES GO. THE POWER SHIFT DCT WAS HORRIBLY MANUFACTURED AND I TRULY BELIEVE THAT THIS CAR WILL BE THE CAUSE OF MY DEATH SOMEDAY. I'M HOPING FORD CAN EITHER BUY BACK MY VEHICLE OR THE WHOLE CAR WILL BE RECALLED, IT SHOULD BE HONESTLY.

Mileage: 52,000

Apr 14, 2021

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE VEHICLE WOULD STALL AND SHUDDER AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOWDITCH FORD INC (11291 JEFFERSON AVE, NEWPORT NEWS, VA 23601) WHERE IT WAS DIAGNOSED WITH THE TRANSMISSION CLUTCH NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

Mileage: 124,000

Mar 26, 2021

TRANSMISSION CLUTCH SHUDDER

Mileage: 3

Mar 15, 2021

SINCE I PURCHASED MY DAUGHTER A USED CERTIFIED FORD FOCUS FROM THE DEALERSHIP I'VE HAD MULTIPLE PROBLEMS WITH THE VEHICLE SHIFTING PROPERLY. THE WORST CASE IS WHEN AT HIGH SPEED (60 MPH OR MORE) THE CAR ALL OF A SUDDEN GOES INTO 1ST OR 2ND GEAR CAUSING A TREMENDOUS JERK THAT ALMOST CAUSES THE VEHICLE TO GO OUT OF CONTROL. JUST YESTERDAY (14MAR21) I WAS DRIVING THRU A CONSTRUCTION ZONE ON I10 THRU THE TOWN OF BENSON ARIZONA AT A SPEED OF 60 MPH WHEN THE TREMENDOUS JERK HAPPENED AGAIN WITH THE RPM SHOOTING UP TO 6,000 ON MY TACHOMETER FOR 5 TO 7 SECONDS. THE NORMAL RPM AT A STEADY SPEED OF 60 SHOULD BE 2,200 RPM. THE TRACTOR TRAILER RIG DRIVING BEHIND ME ALMOST RAN INTO MY FORD FOCUS, BUT LUCKILY THE DRIVER HAD HIS EYES ON WHAT WAS HAPPENING. I GOT OFF THE INTERSTATE AT THE NEXT EXIT, DROVE ONTO A TWO LANE COUNTRY ROAD AND WAS ABLE TO REPEAT THE DOWNSHIFT PROBLEM FIVE TIMES, BUT AT THE REDUCED SPEED OF 40 MPH. THE JERK WAS STILL THERE BUT NOT AS HARSH OR UNCONTROLLING AS AT 60 MPH. THE NORMAL RPM AT 40 WHEN ACCELERATING SHOULD BE 2400 RPM, BUT AT THE TIME OF THE DOWNSHIFT PROBLEM IT SHOT UP TO 4500 RPM. THE CAR HAS BEEN IN THE FORD DEALERSHIP REPAIR FACILITY NUMEROUS TIMES SINCE SEPTEMBER OF 2020 AND STILL IS NOT FIXED. IT IS THERE AS I AM TYPING THIS REPORT. WHEN I PURCHASED THE VEHICLE THERE WAS NO MENTION OF THE FORD FOCUS CARS HAVING ANY KIND OF TRANSMISSION PROBLEMS, OR ANY INFORMATION REGARDING A RECALL OR CLASS ACTION LAWSUIT DUE TO THE FORD FOCUS TRANSMISSION. MY HIGHEST CONCERN IS FOR THE SAFETY OF MY DAUGHTER WHO IS THE PRIMARY DRIVER AND ANYBODY ELSE ON THE ROAD WHO COULD POSSIBLY BE HURT OR KILLED BECAUSE OF A CAR THAT CAN GO OUT OF CONTROL DUE TO THE DOWNSHIFTING OF THE GEARS WHILE AT HIGH SPEED. I BELIEVE THAT I HAVE THE FORD FOCUS THAT CAN PROVE THAT THIS AUTOMOBILE SHOULD NOT BE ON THE ROAD.

Mileage: 65,909

Mar 1, 2021

THE TRANSMISSION WOULD SLIP BADLY, EVEN TOTALLY DISENGAGE. I WAS GETTING ON A VERY BUSY ROAD AND ACCELERATED AND SUDDENLY THE CAR DECELERATED; THE CAR BEHIND ME ALMOST REAR ENDED ME, HONKED HIS HORN, BUT THERE WAS NOTHING I COULD DO. IT SLIPPED NOT AS BADLY LAST YEAR AND FORD FIXED IT, SAYING IT WAS UNDER AN EXTENDED WARRANTY FOR KNOWN ISSUES WITH THE TRANSMISSION, BUT NOW THEY SAY IT IS NOT COVERED AND WILL COST $2200 TO FIX. THERE ARE PAGES AND PAGES ON THE INTERNET TALKING ABOUT THE PROBLEMS WITH THIS TRANSMISSION. IT IS DANGEROUS!

Mar 1, 2021

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MANUAL TRANSMISSION FAILED TO PROPERLY ENGAGE WHILE SHIFTING GEARS. ADDITIONALLY, A GRINDING SOUND WAS PRESENT COMING FROM THE TRANSMISSION AND THE VEHICLE WOULD SUDDENLY SLOW DOWN WHEN DRIVING FROM A STANDING START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RED MCCOMBS FORD LOCATED AT 7111 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238 WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

Feb 23, 2021

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS THE POWER STEERING ASSIST SERVICE WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER, STEER THE WHEELS OFF THE FREEWAY ON TO THE MAIN ROAD AND CAME TO A COMPLETE STOP APPLYING THE BRAKE PEDAL IN THE PARKING LOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TOWED TO GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, DAYTON, OH 45434, (937)429-1300) WHERE IT WAS DIAGNOSED HOWEVER, THE CONTACT WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE REMAINED AT THE DEALER AWAITING THE DIAGNOSTIC INFORMATION. THE CONTACT MENTIONED A POWER TRAIN RECALL ASSOCIATED WITH THE VIN AND RESEARCH NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) WAS REFERENCED AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. ## VIN FAILED ## 2014 FORD FOCUS ##*DT

Mileage: 84,000

Feb 22, 2021

TL* THE CONTACT OWNED A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO BAYOU FORD (555 BELLE TERRE BLVD, LA PLACE, LA 70068) WHERE THE FAILURE WAS DIAGNOSED AS A FAULTY TRANSMISSION. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT REPAIR THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS TOWED TO A SCRAP YARD TO BE DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS NOT AVAILABLE.

Mileage: 85,000

Feb 19, 2021

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE STATIONARY AT A TRAFFIC LIGHT, THE VEHICLE FAILED TO SHIFT INTO GEAR. THE CONTACT WAS ABLE TO DRIFT OVER THE RIGHT AND PARK AT A NEARBY PARKING LOT. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT ILLUMINATED AFTER PARKING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Feb 4, 2021

THE TRANSMISSION IN THIS VEHICLE SHUTTERS, SLIPS, LOSES POWER OR LOSES ACCELERATION WHEN ACCELERATING FROM A DEAD STOP, OR ACCELERATING IN SPEED WHEN SHIFTING GEARS. THIS HAPPENS FROM A DEAD STOP, WHEN ACCELERATING IN TRAFFIC TO MERGE, CHANGE LANES OR PASS A CAR; PRETTY MUCH ANYTIME THE GAS PEDAL IS PRESSED THE CAR WILL LURCH AND/OR SHUDDER AND/OR LOSE POWER, RESULTING IN MANY NEAR MISSES AND ALMOST ACCIDENTS IN THE TIME THAT WE HAVE OWNED THE CAR. THIS CAR WAS PURCHASED USED MID-2015. BY NOVEMBER 2015 THE FIRST REPLACEMENT OF THE CLUTCHES WAS DONE. IN MARCH OF 2018, JUST A FEW MONTHS OUT OF THE TWO-YEAR WARRANTY, THE CLUTCHES NEEDED REPLACING AGAIN. IT WAS TOO EXPENSIVE FOR US, SO WE OPTED TO HAVE THE SOFTWARE FLASHED INSTEAD. UNDER THE EXTENDED PARTS COVERAGE OFFERED BY FORD, THE CLUTCHES WERE REPLACED FOR A SECOND TIME IN DECEMBER OF 2019. BY JANUARY 2021 THE CAR NEEDED NEW CLUTCHES FOR THE THIRD TIME. THE DEALERSHIP CONTACTED FORD TO SEE IF THEY COULD DO ANYTHING ABOUT IT, AND FORD REFUSES BECAUSE THE CAR AND THE CLUTCHES ARE SLIGHTLY OUT OF WARRANTY, THE CLUTCHES ONLY OUT BY A MONTH, EVEN THOUGH THIS SIX-YEAR-OLD CAR IS ON ITS THIRD SET OF CLUTCHES.

Mileage: 120,000

Jan 29, 2021

I CHANGED THE BATTERY AFTER I LEFT THE CAR SITTING IN MY GARAGE FOR SEVERAL MONTHS. I TRIED TO DRIVE IT AFTER AND IT SHOOK AND JIGGLED, IT STUTTERED AND NEARLY HALTED COMPLETELY. I BARELY MADE IT HOME, ONLY 10 MINUTES AWAY. I CALLED THE DEALERSHIP IN REGARDS TO THE MULTIPLE RECALLS ON THE TRANSMISSION. THE VALLEY PICKED IT UP BECAUSE I WAS TOO AFRAID TO DRIVE IT. IT IS "FIXED" BUT WITH THE LIST OF ISSUES AND THE AMOUNT THAT NEEDED FIXED HAS MADE ME NERVOUS ABOUT DIVIN G IT.

Mileage: 49

Jan 20, 2021

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE AT A STANDSTILL, THE TRANSMISSION DOES NOT RECEIVE ENOUGH POWER TO OPERATE THE VEHICLE. THE CONTACT STATED A WARNING LIGHT WAS ILLUMINATED BUT DOES NOT REMEMBER WHICH LIGHT CAME ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE CLUTCH POSITION CIRCUIT REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND TOLD THE CONTACT THAT SINCE THE VEHICLE WAS OUT OF WARRANTY THEY WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.

Mileage: 101,000

Jan 12, 2021

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DUAL CLUTCH TRANSMISSION HAD FAILED ON SEVERAL OCCASIONS. WHILE STOPPED ON AN INCLINE, THE VEHICLE WOULD ROLL BACKWARDS UPON RELEASE OF THE BRAKE PEDAL. THE CONTACT ALSO STATED THAT THE VEHICLE SHUDDERED AND DOWNSHIFT WHILE ACCELERATING FROM FIRST TO SECOND GEAR, WITHOUT WARNING. ADDITIONALLY, WHILE THE CRUISE CONTROL WAS ENGAGED, THE TRANSMISSION DOWNSHIFTED FROM THIRD TO FIRST GEAR WHILE GOING DOWNHILL, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO SCHICKER FORD OF ST. LOUIS (3300 S KINGS HIGHWAY BLVD, ST. LOUIS, MO 63139) AND THE MECHANIC TWICE PERFORMED AN ELECTRONIC UPDATE AND HAD THE TRANSMISSION CLUTCH REPLACED HOWEVER, THE FAILURE RECURRED SOON AFTER THE REPAIR. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE CAR DIDN'T MALFUNCTION SHORTLY AFTER BEING REPAIRED. THE REPLACEMENT CLUTCH USUALLY LASTS 6 MONTHS BEFORE THE USUAL SHUDDER, ROLLING AT STOPS, CRUISE CONTROL RPM ISSUES. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB

Dec 22, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED, SHUDDERED, AND FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE STALLED AND WAS TOWED TO THE LOCAL DEALER SAMES BASTROP FORD LOCATED AT 1115 TX-71, BASTROP, TX 78602, WHO DIAGNOSED THAT THE ENGINE AND TRANSMISSION WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

Dec 17, 2020

A FRIEND AND I WERE IN JACKSON, TENNESSEE ON 9/28/2018. WE WERE STOPPED(STATIONARY)AT THE LIGHT ON OIL WELL DRIVE AND 45 BYPASS. WHILE WE WERE AT THE LIGHT, THE CAR STARTED GOING IN REVERSE AND MY FRIEND ASKED ME "DORIS, WHY ARE WE GOING BACKWARDS?" A FEW SECONDS LATER, THE CAR'S NOTIFICATION SYSTEM GAVE A MESSAGE FOR TRANSMISSION PROBLEMS AND PLEASE MOVE THE CAR TO SAFETY. AFTER I STEPPED ON THE BRAKES TO STOP THE CAR, IT SHOT FORWARD AND WE MANAGED TO GET TO THE NEAREST PARKING LOT. ROADSIDE ASSISTANCE CALLED A TOWING COMPANY, AND THEY PULLED IT TO GOLDEN CIRCLE AUTO GROUP, WHERE I HAD PURCHASED THE CAR FROM IN 2013. THE PROBLEM WAS SUPPOSED TO BE FIXED BY THEM, AND ANOTHER FORD DEALERSHIP, STEVE MARSH FORD WAS THE LAST ONE TO DO REPAIR WORK ON THE CAR. I PAID THEM $700.00, AND THEY SAID THAT I NEED ANOTHER $2000. THE CAR DOES NOT RUN, AND IS SITTING IN MY YARD. I HAVE HAD PROBLEMS WITH THIS LEMON EVER SINCE I BOUGHT IT IN 2013.

Mileage: 173,640

Dec 16, 2020

WHILE MY DAUGHTER WAS DRIVING WITH 2 YOUNG CHILDREN IN CAR ON A CITY ST/HIGHWAY, CAR SUDDENLY STOPPED, & HAD TO BE TOWED TO A REPAIR SHOP.. MECHANIC REPORTED THAT ELECTRICAL WIRES WERE LAYING AGAINST ENGINE, WHICH OVERHEATED & MELTED WIRES, CAUSING VEHICLE TO STOP... HE ADDED THAT IT COULD HAVE CAUSED A FIRE & OUGHT TO BE A RECALL ITEM.

Mileage: 96,000

Dec 11, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT AFTER SHIFTING INTO DRIVE, THE VEHICLE FAILED TO DRIVE FORWARD WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO STEVE MARSH FORD LOCATED AT 12415 S 1ST ST, MILAN, TN 38358, WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

Dec 2, 2020

MY CAR BEGAN TO STALL AS I STARTED DRIVING AND THE GEARS HAD TROUBLE SHIFTING TO THE NEXT GEAR AND THE CAR COULDN'T GO FASTER THAN 30 MILES PER HOUR WITHOUT WANTING TO TURN OFF. I TOOK IT TO BOGGUS FORD IN HARLINGEN, TEXAS AND THEY TOOK A WEEK TO INFORM ME THAT THEY HAD FIXED THE PROBLEM AND THAT IT WAS THE CLUTCH. THERE WAS A RECALL ON THIS PROBLEM BACK IN JANUARY 2020 AND I TOOK MY CAR INTO THE SAME DEALERSHIP TO GET THE RECALL FIXED BUT LEADING UP TO NOW, IT WASN'T FIXED. I PICKED UP MY CAR FROM THE DEALERSHIP NOVEMBER 22,2020 AND AS I DROVE OFF MY CAR STALLED BY THE HIGHWAY SO I CALLED THE DEALERSHIP BACK TO TELL THEM AND THEY SAID THERE'S NOTHING THEY CAN DO AND THE PROBLEM MUST BE INTERNAL. MY CAR GOT PICKED UP BY RAYMOND'S TRANSMISSION SHOP BECAUSE IT DIDN'T TURN ON ANYMORE. THEY WORKED ON MY CAR AND I WAS TOLD THAT THE RECALL HAD NOT BEEN DONE AND THAT'S WHY MY CAR GAVE UP. I PAID RAYMOND'S TRANSMISSION $1,600 TO GET IT FIXED. BOGGUS FORD IN HARLINGEN TEXAS DID NOT FIX MY RECALL SO I WANT TO REPORT THEIR WRONGDOING AND SEEK COMPENSATION FOR THE FINANCIAL BURDEN THEY IMPOSED UPON ME. I DID NOT HAVE MY VEHICLE FOR ALMOST 3 WEEKS AND I HAD TO GET RIDES EVERY DAY. PLEASE LET ME KNOW IF ANYTHING CAN BE DONE TO HELP ME. THANK YOU, SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 111,000

Nov 29, 2020

WE ARE EXPERIENCING TRANSMISSION PROBLEMS. THE VEHICLE WILL SHUTTER ONCE IT HAS HAD A CHANCE TO WARM UP.

Mileage: 25,000

Nov 20, 2020 Crash

TL* THE CONTACT OWNED A 2014 FORD FOCUS THAT SHE PURCHASED FROM PACIFICO FORD, INC.(6701 ESSINGTON AVE, PHILADELPHIA, PA 19153). SHE STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING SOON AFTER PURCHASE. SHE TOOK THE VEHICLE BACK TO THE DEALER AND AFTER A WEEK, THE VEHICLE WAS RETURNED TO THE CONTACT. UPON RETURN OF THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE ATTEMPTING TO PARK WITHOUT WARNING. DUE TO THE FAILURE, THE VEHICLE SLAMMED INTO A BARRIER AND FLIPPED OVER INTO SLOPE AND LANDED INTO A TREE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT WAS ASSISTED BY A BYSTANDER AND WAS TAKEN OUT OF HER VEHICLE. THE AUTHORITIES ARRIVED AT THE SCENE AND THE CONTACT WAS TAKEN TO A HOSPITAL TO BE TREATED FOR HER INJURIES. SINCE THE ACCIDENT, THE CONTACT STATED THAT SHE WAS TREATED FOR A CONCUSSION, FOUR DIFFERENT BRAIN INJURIES, A BROKEN NECK, A BROKEN UPPER AND MIDDLE BACK, A BROKEN LEFT HIP DISC, AND A BROKEN LEFT KNEE. A POLICE REPORT WAS NOT FILED AT THE SCENE. THE VEHICLE WAS DESTROYED AT THE SCENE AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT REMAINED IN THERE POSSESSION. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THERE WERE TWO RECALLS ON THE VEHICLE FOR NHTSA CAMPAIGN NUMBERS: 18V735000 (FUEL SYSTEM, GASOLINE) AND 20V331000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Mileage: 30,000

Nov 12, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT A WARRANTY REPAIR DONE ON THE CLUTCH BACK ON 01/2020. THE REPAIRS WERE DONE AT THE DEALER JACKY JONES FORD LINCOLN 714 NEW HIGHWAY 68, SWEETWATER, TN 37874 (844) 844-0096. THE ISSUE RECENTLY RECURRED AGAIN AND THE DEALER STATED THAT SINCE THEY REPLACED THE CLUTCH TWICE BEFORE THE REPAIR COST WOULD FOR THE CONTACT TO PAY. THE MANUFACTURER TOLD THE CONTACT ALSO THAT REPAIRS WOULD NOT BE COVERED. THE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

Nov 12, 2020

TRANSMISSION SHUDDERING AND LOCKED UP IN TRAFFIC I HAD TO CYCLE THE IGNITION KEY TO GET THE VEHICLE OFF THE ROAD. I HAVE 2 FIELD SERVICE ACTIONS FOR MY VEHICLE HOWEVER FORD WON'T REPAIR MY ISSUE DUE TO THE VEHICLE HAVING A BRANDED TITLE. I HAD TO REPLACE THE FIRST TRANSMISSION DUE TO A CYCLING INSIDE TRANSMISSION WHICH ENDED UP BUSTING TRANSMISSION CASE.

Mileage: 115,985

Nov 10, 2020

NHTSA RECALL 18V-735 AND CODE P0606 INDICATES A FAULT IN THE ECM/PCM /P06B8 INTERNAL CONTROL MODULE TRANSACTION.

Mileage: 6

Oct 29, 2020

THE CAR DISPLAYS THE P0902 OBII CODE. THE ENGINE STALLS AND WONT CHANGE GEARS PROPERLY. THIS IS SPECIALLY DANGEROUS WHEN TURNING SINCE THE CARS BEHIND YOU CAN'T SEE YOU'RE STALLING AND MAY CRASH INTO YOU. SOME TIMES IT GETS SO BAD THAT THE DASHBOARD DISPLAYS A MESSAGE THAT THE TRANSMISSION HAS HEATED UP AND I HAVE TO PULL OVER IMMEDIATELY. THE CAR WON'T EVEN RUN OR CHANGE GEARS AT THAT POINT. THIS PROBLEM HAPPENS RANDOMLY WHEN DRIVING. SPECIALLY WHEN THE VEHICLE IS IDLE FOR A WHILE.

Mileage: 90,000

Oct 22, 2020

I HAD 3 CLUTCHES TRANSMISSION GO OUT ON ME AND I WANT TO HAVE FORD BUYBACK MY CAR THEN MY CLUTCHES TRANSMISSION WENT OUT AGAIN FOR THE 4 TIME I DON'T HAVE ANY WARRANTY ON IT I MY SERVICE MANAGER SAID IT'S GOING TO GET WORSE HE TOLD ME TO DO THE BUY BACK PROGRAM JIMMY

Oct 22, 2020

TRANSMISSION DOESN'T SHIFT STAY ON 1ST GEAR, VEHICLE WITH ONLY 77KMILES. CHECKING ON LINE FOUND OUT I AM NOT THE ONLY ONE HAS THIS KIND OF PROBLEM AND SOUNDS LIKE MANUFACTURER ISSUE

Mileage: 40

Oct 21, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE BOUNCED AND JERKED WHILE ACCELERATING FROM A STOP. THE CONTACT STATED THAT THE ENGINE REVVED UP HOWEVER, THE VEHICLE HESITATED TO RESPOND. GREG HUBLER FORD (6400 W HOMETOWN BLVD, MUNCIE, IN 47304, (765) 289-0431) DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE SHUTTER BOX IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VIN WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

Oct 16, 2020

I HAVE TRIED ON SEVERAL OCCASIONS TO HAVE MY CAR REPAIRED BECAUSE IT SHUDDERS, JERKS AND HESITATES EACH TIME I WAS TOLD THAT THEY COULDN'T FIX THE RECALL OR WARRANTY ISSUE BECAUSE THE DIAGNOSTIC WASN'T SHOWING ANY PROBLEMS. THE CAR HAS CONTINUED TO DO THE SAME BUT NOW I'M TOLD THIS IS THE PROBLEM BUT IT IS NO LONGER UNDER WARRANTY BECAUSE THE MILEAGE IS AT 119,000 MILES AND IT EXCEEDED THE 100,000 MILES FOR THE WARRANTY. THE FIRST TIME I TOOK THE CAR TO A DEALERSHIP IT WAS UNDER 100,000. I THINK I'M BEING TAKEN ADVANTAGE OF BECAUSE FORD NEW OF THESE PROBLEMS AND I DON'T BELIEVE THERE SHOULD BE A TIME OR MILEAGE LIMIT. THE VEHICLE HAS STOPPED IN THE MIDDLE OF EXCELERATING, IT JERKS WHEN YOU ATTEMPT TO PULL OFF AND SHUDDERS WHILE IN MOTION.

Oct 6, 2020

1. CLUTCH SLIPS IN TRANSMISSION CAUSING VEHICLE TO STALL OR REACH DANGEROUS RPM'S BEFORE SWITCHING INTO ANOTHER GEAR. 2. REPAIR WAS DENIED BY FORD STATING THAT IT WASN'T RELATED TO THE CURRENT RECALL BUT WAS THE CLUTCHES THAT NEEDED TO BE REPLACED. CLUTCHES ARE GOING OUT DUE TO THE TCM THAT WAS RECALLED ON THE VEHICLE. 3. HORN HAS DECIDED TO STOP WORKING ALONG WITH CONTROLS ON THE STEERING WHEEL DUE TO A WIRING ISSUE WITH THE VEHICLE. FUSES HAVE BEEN CHANGED ENSURING THAT IT IS A WIRING ISSUE. 4. HAZARD LIGHTS AS WELL AS HALF THE BUTTONS ON THE DASH INCLUDING RADIO, ETC. HAVE ALSO DECIDED TO STOP WORKING DUE TO A WIRING ISSUE IN THE VEHICLE. NO HAZARDS MAKING IT A RISK AND UNSAFE TO PULL VEHICLE OFF OF ROAD IN CASE OF AN EMERGENCY. 5. FORD DEALERSHIP THAT CAR WAS TAKEN TO STATED ALL RECALLS WERE COMPLETED BUT WHEN VIN IS ENTERED THROUGH FORDS WEBSITE IT STATES THAT ALL RECALLS ARE INCOMPLETE. FORD SENT ME A NOTICE FOR REPAIRS ON TRANSMISSION STATING IT WILL BE ALMOST $1400 TO REPLACE CLUTCHES IN TRANSMISSION. THERE WOULD BE NO PROBLEMS WITH THE CLUTCHES IF THERE WAS NEVER ANYTHING WRONG WITH THE TRANSMISSION CONTROL MODULE TO BEGIN WITH. REPAIRING THE TRANSMISSION SHOULD NOT BE ON THE OWNER OF THESE VEHICLES AND FORD SHOULD BE LIABLE FOR THE REPAIRS TO AN ISSUE THAT WAS THEIR RESPONSIBILITY TO CORRECT FROM THE BEGINNING AND WAS NOT CORRECTED IN A TIMELY MANNER.

Oct 5, 2020

I BOUGHT MY SON A 2014 FORD FOCUS TWO YEARS AGO IT WAS A REBUILT/SALVAGED TITLE THAT HAD BEEN FULLY REPAIRED. IT WAS A NICE CAR AND IS. I TOOK IT TO ROCKWALL FORD FOR RECALLS DOOR LATCH AND TRANSMISSION CLUTCH ISSUE. THEY WERE NICE AND SAID THERE IS NO NEED TO REPLACE THE CLUTCH UNTIL IT STARTS ACTING UP. BUT WE ARE GIVING YOU 100K PLUS MILES EXTENDED WARRANTY. FAST FORWARD TWO YEARS MY SON IS DRIVEN THE CALL 20K PLUS MILES AND NOW IN TUCSON AZ ATTENDING COLLEGE AND TUTTLE FORD IN TUCSON, AZ SAID IT WAS NOT COVERED BECAUSE THE CAR HAS A SALVAGED TITLE. THIS IS NOT RIGHT, THE SALVAGE TITLE HAS NOTHING TO DO WITH A CLUTCH RECALL. HE SAID THE OTHER DAY HE WAS DRIVING ON THE HIGHWAY AND IT DID NOT WANT TO GO.

Sep 30, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT INTO GEAR WITHOUT VIBRATING ABNORMALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TAKEN TO GRIECO FORD OF DELRAY BEACH LOCATED AT 3000 S FEDERAL HWY, DELRAY BEACH, FL 33483, WHERE IT WAS STATED THAT THE RECALL REPAIR ONLY COVERED A PART OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

Mileage: 98,000

Sep 26, 2020

MY 2014 FORD FOCUS HAS A AUTOMATIC CLUTCH PROBLEM. IT WAS REPLACED 2 YEARS AGO BY THE DEALERSHIP AND IS NOW HAVING SAME ISSUES ONLY WORSE. AS I AM DRIVING THE CAR WON'T GO FASTER AS I'M PASSING A CAR AND WHEN I STOP AT A TRAFFIC LIGHT IT JUMPS AS I GO. UNSAFE. I DON'T FEEL SAFE DRIVING.

Mileage: 114,000

Sep 25, 2020

MY CAR JERKS WHEN I STOP AND START. HAD SPARKS PLUGS REPLACED BECSUSE I THOUGHT THEY WERE DAY. IT WILL NOT BACK UP WHEN ENGINE LIGHT COMES ON. WHEN GOING UP HILLS IT SEEM TO HESITATE ON SWITCH GEARS. CAR CUTS OF AT TIMES WHEN DRIVING AND HAD TO GET COOLANT AND HEATER HOSE REPLACED. WHEN ENGINE LIGHT IS ON SOMETIMES THE CAR WILL NOT START.

Sep 23, 2020

MY CAR HESITATE AND JERKS WHEN ADVANCING FROM A STOP. THIS IS VERY SCARY WHEN I'M ON THE HIGHWAY. MY CAR AT TIMES DOESN'T PICK UP SPEED I HAVE TO PRESS DOWN MORE THAN USUAL TO GET UP TO SPEED.I HAD MY FUEL PUMP REPLACE BECAUSE THE INDICATOR DETECTED AN ISSUE, WASN'T AWARE THAT THIS WAS A RECALL.

Mileage: 75,000

Sep 23, 2020

REPLACED TRANSMISSION DUE TO RECALL. THEN THEIR WAS A RECALL ON THE RECALL. TOOK CAR BACK STATING THE CAR STILL SHUTTERS AND STUTTERS. SUPV STATED YOU NEED TO DRIVE 2000 MILES IT WILL RESET. WELL HERE IT IS SEPTEMBER.2020 CAR IS STILL STUTTERING AND SHUTTERING WHEN COMING FROM STOP TO ACCELERATION CAUSING A POTENTIAL ACCIDENT FROM CAR BEHIND. WHAT CAN I DO. THEY BRUSH ME OFF EVERY TIME I TELL THEM THIS . WHEN THIS HAPPENS I GET A WARNING SMOOTH DRIVING SAVES FUEL NUMEROUS TIMES AND WILL APPEAR AS DRIVING ON INTERSTATE AND IT'S A SMOOTH ROAD. CAR WILL DECREASE SPEED.

Mileage: 48,000

Sep 23, 2020

THE CAR STALLED OUT

Mileage: 124,000

Sep 22, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING LIGHT AND LOW COOLANT LEVEL WARNING LIGHT ILLUMINATED. THE VEHICLE JERKED AND STALLED. THE VEHICLE WAS TURNED OFF AND FAILED TO RESTART. THE CONTACT TRIED A SECOND TIME AND THE VEHICLE STARTED AND RESUMED NORMAL OPERATION. NO DEALER WAS CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V813000 (FUEL SYSTEM, GASOLINE) AND 13V523000 (POWER TRAIN) AS POSSIBLE SOLUTIONS TO THE FAILURES HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Mileage: 90,000

Sep 22, 2020

ONGOING ELECTRICAL ISSUES THAT MAY OR MAY NOT BE RELATED. VEHICLE WILL "STALL" WHILE IN MOTION OR WHILE POWERED ON BUT STOPPED AT A LIGHT FOR EXAMPLE. IT'S AN ELECTRIC VEHICLE SO THE CAUSE OF THE STALL IS UNCLEAR. VEHICLE WILL BE INOPERABLE FOR 1-10 MINUTES, INCLUDING POWER STEERING WHILE THE SYSTEM RESETS. THIS HAPPENS USUALLY AT SLOW SPEEDS OR WHILE STOPPED - IN REVERSE, CLIMBING HILLS, STOPPED AT TRAFFIC LIGHTS. THE PROBLEM WAS "FIXED" IN OCTOBER 2019 AND WE WERE TOLD THAT SOMETHING DOING WHILE ADDRESSING ONE OF THE ELECTRICAL RECALLS HAD CAUSED THE PROBLEM. NOW IT'S HAPPENING AGAIN AND FORD CAN'T TELL US WHY. WE'VE BEEN STRANDED PULLING OUT OF OUR DRIVEWAY IN THE PATH OF ON COMING TRAFFIC, BLOCKING ONE LANE ROADS IN OUR NEIGHBORHOOD AND AT INTERSECTIONS.

Mileage: 58,000

Sep 21, 2020

I HAVE A FORD FOCUS 2014.3RECALLS.1ST RECALL TRANSMITION,FOR THE LONGEST TIME FORD DEALERSHIP WOULD NOT FIX.FINALLY I CONTACTED THE NHTSA THEN TOLD FORD WHAT I DID THEY FINALLY FIXED IT BUT I DON'T THINK THEY DID A GOOD JOB. 2ND RECALL FUEL SYSTEM,I RECEIVED A RECALL ABOUT CPV THAT MIGHT STICK OPEN.THAT WOULD CAUSE ENGINE LIGHT TO COME ON,INACCURATE OR ERRATIC FUEL GAUGE, INACCURATE DISTANCE TO EMPTY, ENGINE STALL WHILE DRIVING WITHOUT WARNING THAT COULD CAUSE A CRASH. MY CAR HAS ALL THESE SYMPTOM ,TOOK IT BY THE DEALERSHIP TO GET FIXED THEY SAID FORD WOULD NOT FIX THE DEFECTS. BECAUSE SPECIAL CODES DIDN'T COME UP. SOUNDS LIKE A SCAM TO ME. FORD DOES NOT WANT TO COVER THEIR RECALLS !!!

Mileage: 192,840

Sep 20, 2020

I JUST PURCHASED THIS VEHICLE USED. I WAS COMPLETELY UNAWARE OF THE TRANSMISSION ISSUES IN THESE VEHICLES. THE CAR HAS 143,000 MILES ON IT AND THE EXTENDED WARRANTY THAT FORD HAS GIVEN ONLY GOES TO 100,000 MILES. FORD WILL NOT FIX MY CARS TRANSMISSION SHUDDERING AND JERKING PROBLEMS. WHEN YOU GO FROM A STOP TO PUSHING THE GAS, THE CAR JERKS AND SHAKES THE ENTIRE CAR WHILE THE AUTOMATIC TRANSMISSION TRIES TO SHIFT GEARS. IT IS VERY UNSAFE AND THE TRANSMISSION WILL FAIL DUE TO THE FAULTY CLUTCH AND ACTUATORS.

Mileage: 143,000

Sep 19, 2020

LOSS POWER AND DOES NOT DRIVE E. TRANSMISSION WILL NOW GO. ACTS LICK IT IS OUT OF GEAR

Mileage: 144,591

Sep 17, 2020

WHILE DRIVING ON A LEVEL FOUR LANE ROAD (AT 45MPH), THE CAR SHOOK AND TRANSMISSION STARTED SLIPPING BADLY. LUCKILY I WAS CLOSE TO HOME. CHANGED THE TRANSMISSION FLUID AND ONLY GOT 4 MILES DOWN THE ROAD AFTERWARDS AND IT SHOOK VIOLENTLY AND THE TRANSMISSION COMPLETELY WENT OUT. HAD THE CAR TOWED TO THE DEALERSHIP AND TOLD US THE TCM (TRANSMISSION CONTROL MODULE) WAS BAD AND REPLACED IT SINCE IT WAS COVERED UNDER FORDS 150.000 MILE EXTENDED WARRANTY BUT AFTER REPLACING THAT THEY DONE MORE TESTS ON THE CAR WHEN THEY SAID THE WHOLE TRANNY ALSO HAD TO BE REBUILT. FORD EXTENDED THE WARRANTY TO 100,000 MILES ON THE PARTS IN MY TRANNY BUT MINE HAD 13,000 MILES TOO MANY TO QUALIFY FOR BE COVERED. SO NOW I'M STUCK PAYING $2500 PLUS TAXES!!! I PAID $6,000 FOR THE CAR AND 1 WEEK LATER, I HAVE TO PAY ALMOST ANOTHER $3000. I'VE ALWAYS BEEN A FORD LOVER BUT NOT AFTER THIS. I'M DONE!

Mileage: 113,000

Sep 17, 2020

I STARTED MY CAR AND BEGAN TO DRIVE. TWO MINUTES AFTER DRIVING I WAS GOING 25 MPH ON A TOWN STREET AND MY TRANSMISSION FAULT LIGHT CAME ON. I LOST POWER AND CONTROL OF THE CAR, ALMOST GETTING HIT BY A LARGE TRUCK.

Mileage: 41,000

Sep 17, 2020 Crash

MY 2014 FORD FOCUS HATCHBACK HAS HAD CONCERNING SAFETY ISSUES DUE TO THE DUAL-CLUTCH AUTOMATIC TRANSMISSION SINCE I BOUGH THE CAR BRAND NEW IN JANUARY 2015. WHEN I TRY TO ACCELERATE DRIVING DOWN THE STREET AND ON THE HIGHWAY MY CAR LURCHES MULTIPLE TIMES AND I'M UNABLE TO ACCELERATE. THIS HAS ALMOST CAUSED MANY CAR ACCIDENTS AND TERRIFIES ME EVERY TIME I DRIVE.THE LURCHING HAS ALSO LOOSENED PARTS OF MY CAR AND FEELS LIKE PARTS OF MY CAR COULD FALL OFF AT ANYTIME. MY ENGINE ALSO HAS ISSUES AND I'VE HAD TO STOP ON THE SIDE OF THE ROAD AT LEAST TWICE NOW DUE TO THE ENGINE OVERHEATING. I HAVE NEVER FELT SAFE DRIVING THIS CAR. I'VE TAKEN IT INTO THE DEALERSHIP MANY TIMES SINCE THE FIRST WEEK I BOUGHT THE CAR COMPLAINING ABOUT THE TRANSMISSION AND THE EMPLOYEES KEPT TELLING ME THAT THEY COULDN'T DO ANYTHING ABOUT IT. I NEVER WOULD HAVE PURCHASED THIS CAR IF I HAD KNOWN ABOUT THESE ISSUES AND I WILL NEVER PURCHASE A FORD CAR AGAIN.

Mileage: 300

Sep 16, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THE WHILE THE WINDSHIELD WIPERS WERE ACTIVATED ON THE HIGH SETTING, THERE WAS A 5 OR 6 SECOND DELAY. THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AL PACKER'S WHITE MARSH FORD (9801 PULASKI HWY, MIDDLE RIVER, MD 21220, (443)777-5000) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

Mileage: 68,000

Sep 11, 2020

I HAVE A TRANSMISSION PROBLEM, THE CAR STOPPED WHILE I'M DRIVING AND I GET A WARNING MESSAGE TO CHECK THE ENGINE. THE AUTOMATIC SHIFTING IS HARD AND NOT SMOOTH. IT BECAME NOT SAFE TO DRIVE WEATHER IN A HIGHWAY OR ON A CITY STREET WITH THIS PROBLEM.

Mileage: 10,805

Sep 9, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 55-60 MPH AND ACCELERATING, THE VEHICLE FAILED TO SHIFT TO THE NEXT GEAR. THE CONTACT PULLED OVER. ADDITIONALLY, WHILE AT A STOP, THE VEHICLE HESITATED TO ACCELERATE OR ACCELERATED AND DECELERATED INDEPENDENTLY. THE VEHICLE REVVED UP WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CALLED KELLER MOTORS (700 CADILLAC LN, HANFORD, CA 93230, (559) 582-1000) AND WAS INFORMED THAT THERE WAS NO TRANSMISSION TECHNICIAN AT THE LOCATION. THE VEHICLE WAS TAKEN TO WILL TIESIERA FORD (2101 E CROSS AVE, TULARE, CA 93274, (559) 688-7471) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 103,772.

Mileage: 103,772

Sep 3, 2020

WHILE DRIVING MY CAR IT WOULD NOT PULL HILL WHEN DRIVING, HAD TO PULL OVER AND ADD TRANSMISSION FLUID BECAUSE IT WAS LOW. THIS IS THE SECOND TIME I HAD TO ADD FLUID TO THIS VEHICLE. IS THERE A RECALL ON THIS PROBLEM OR NOT. VEHICLE DO NOT HAVE THE POWER IT HAD WHEN I FIRST BOUGHT IT

Mileage: 213,579

Aug 29, 2020

PROBLEMS I HAVE HAD WAS SLIPPING, BUCKING, JERKING, AND SUDDENLY ACCELERATE. IN ADDITION, THE TRANSMISSIONS CAUSED DELAYED ACCELERATION AND DELAYS IN DOWNSHIFTS, CUTS OFF IN TRAFFIC.

Mileage: 50,000

Aug 26, 2020

I FOUND OUT THAT FORD ADMITTED THEIR 6 SPEED SPORT TRANSMISSION IS FAULTY. THERE IS A CLASS ACTION SUIT AGAINST FORD FOR THIS, BUT WHEN I NOTIFIED FORD OF MY INTENT TO JOIN THE CLASS (WHICH WAS REQUIRED), FORD DID NOT RESPOND. WHEN I CONTACTED THE CLASS LAWYER, THEY SAID THEY COULD NOT INCLUDE ME BECAUSE I HAD ONLY HAD THE TRANSMISSION CALIBRATED TWICE BEFORE THE DEADLINE. (3 TIMES WERE REQUIRED) IT IS STILL RUNNING POORLY. I BOUGHT THE CAR FROM CARMAX IN DEC. 2018, SO IT IS VERY LIKELY THAT THE PREVIOUS OWNER HAD TAKEN THE CAR IN FOR THE SAME TRANSMISSION PROBLEM AT LEAST ONCE BETWEEN (NEW) 2014 AND 2018. I AM WONDERING, "WHY" WHEN MULTIPLE MODELS OVER SEVERAL MANUFACTURING YEARS HAVE THIS SAME TRANSMISSION, HAS THERE NOT BEEN AN OFFICIAL RECALL?

Mileage: 45,486

Aug 25, 2020

SHIFTS HARD HESITATES HARD TO STOP

Mileage: 108,000

Aug 18, 2020

THE CAR WANT START IT WILL TURN ON THEN WHEN TRYING TO GO THE CAR STALLS OUT AND THE CAR KEEPS ACCLERATING. IT READS ENGINE FAILURE AND I HAVENT EVEN HAD THIS CAR TWO YEARS YET AND AINT EVEN FINISH PAYING I OFF. I HAD TO GET TOLLED OFF THE HIGHWAY WITH MY KIDS DO TO THE CAR WANT START AND WHEN GOT IT HOME IT STARTED BUT KEEPS ACCELERATING. I NEED THIS CAR TO GET CHECKED OR SOMETHING THIS IS UNSAFE FOR MY TODDLERS WHEN I HAVE TO USE THAT VEHICLE TO GET BACK AND FORTH TO WORK AND TAKE MY KIDS TO DAYCARE..WHAT AM I SUPPOSE TO DO WITH A VEHICLE IM STILL PAYING ON AND WANT START. I HAVE BEEN RESEARCHING AND SEEN THAT MULTIPLE PEOPLE BEEN HAVING PROBLEMS WITH THERE FORD FOCUS THE SAME PROBLEMS IM HAVING.

Aug 17, 2020

I WAS DRIVING DOWN THE STREET, AND MY CAR LOST POWER IN THE MIDDLE OF TRAFFIC. I COULDN'T DO ANYTHING EXCEPT LET THE CAR COAST TO THE NEAREST SIDE STREET. THIS IS THE FIRST TIME IT HAS GOTTEN TO THIS PARTICULAR DEGREE. BEFORE THIS HAPPENED, I WAS ON MY WAY HOME AND AS I WAS LEAVING THE STOP LIGHT, THE CAR HESITATED AND TOOK A WHILE BEFORE THE SPEED WOULD PICK UP. IT ALSO DID SOME WEIRD THINGS THAT I CAN'T EXPLAIN, BUT KNOW THAT IT SHOULDN'T HAVE HAPPENED. AFTER THIS FIRST INCIDENT, I IMMEDIATELY CONTACTED FORD AND COMPLAINED ABOUT THE PROBLEM. I WAS ADVISED THAT THE CAR HAD TWO EXTENDED WARRANTIES AND I SHOULD TAKE IT INTO A AUTHORIZED DEALER AND HAVE THE VEHICLE DIAGNOSED AND THAT IF IT WAS A TRANSMISSION MODULE ISSUE OR SOMETHING TO THAT EFFECT, IT WOULD BE COVERED UNDER THE WARRANTY AND THE REPAIRS WOULD BE DONE AT NO COST. I TOOK THE VEHICLE TO A FORD DEALERSHIP IN TENNESSEE AND WAS TOLD THAT MY VEHICLE HAD AN BRANDED TITLE AND THE DEALERSHIP REFUSED TO PUT THE CAR ON THE MACHINE UNLESS FORD CORPORATE CALLED THEM DIRECTLY WITH AN AUTHORIZATION CODE. I CALLED FORD CORPORATE BACK AND EXPLAINED TO THEM WHAT THE ISSUE WAS AND THE AGENT PUT ME ON HOLD AND CALLED THE DEALERSHIP AND GAVE HIM ALL THE INFORMATION HE NEEDED TO START THE WORK ON MY VEHICLE. ABOUT THREE HOURS LATER, I WAS CONTACTED BY THE DEALERSHIP AND WAS TOLD TO PICK UP MY VEHICLE BECAUSE SOMEONE FROM FORD HAD CONTACTED HIM AND SAID THAT MY WARRANTY WAS NO GOOD. I EMAILED THE CEO AT FORD CORPORATION, AND AFTER TWO WEEKS, STILL HAVEN'T HEARD BACK FROM HIM. I CALLED THE CORPORATE OFFICE AGAIN AND WAS TOLD THE SAME THING AS BEFORE, WHICH IS THAT MY CAR HAS TWO EXTENDED WARRANTIES AND THE WORK SHOULD HAVE BEEN DONE BECAUSE ONE WARRANTY COVERS THE TRANSMISSION WHETHER IT HAS A BRANDED TITLE OR NOT. NOW, I HAVE A CAR SITTING UP, UNNECESSARY EXPENSES AND A DENT IN MY BACK BUMPER.

Mileage: 66,200

Aug 10, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND WOULD NOT PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AUTONATION FORD LOCATED AT 2525 34TH ST N, ST. PETERSBURG, FL 33713 WHO REPLACED THE DUAL CLUTCH SHIFTER BUT THE FAILURES CONTINUED TO OCCUR AND THE MESSAGE TRANSMISSION FAILURE WAS DISPLAYED. ADDITIONALLY, THE SUNROOF WOULD NOT COMPLETELY CLOSE CAUSING RAIN TO LEAK INTO THE CABIN OF THE VEHICLE, ALL 4 DOORS WOULD NOT SHUT PROPERLY, THE TIRE AIR MONITORING SYSTEM MALFUNCTIONED, AND THE CATALYTIC CONVERTER FAILED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

Aug 5, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING OR WHILE THE VEHICLE WAS IDLING, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO PARKS FORD OF GAINESVILLE (3333 N MAIN ST, GAINESVILLE, FL 32609, (352)372-4251) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TAKEN BACK TO THE DEALER TO BE DIAGNOSED AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. *LN THE CONSUMER STATED THE VEHICLE MOLD GROWING ON THE PASSENGER SIDE CARPET. THE ENGINE WOULD REV UP WHEN DEPRESSING THE GAS PEDAL, BUT WOULD NOT MOVE. THE CAR DOOR WOULD UNLOCK INDEPENDENTLY AND FLY OPEN WHILE DRIVING OR STOPPED. THE TRANSMISSION/ETC EXPERIENCED A FAILURE. *JS *AS

Mileage: 95,000

Aug 4, 2020

I WANT TO FINE A COMPLAINT AGAINST THE FORD DEALER. I HAVE APPROXIMATELY 3 MONTHS WITH PROBLEM. IT'S BECAUSE OF GAS EVAPORATIONS. I HAD WITH ME A LATTER THAT FORD SEND ME TO ME FOR RECALL WHICH I HAD TO HAVE IT REPAIRED AND THEY WANT TO CHARGE ME FOR IT. SUPPOSEDLY THEY REPAIRED THAT, WHEN THEY NEVER DID AND PROOF OF THIS IS THAT THERE IS THE PROBLEM AS WELL AS THE TRANSMISSION THEY JUST MARKED DONE AND THEY NEVER DID I, BECAUSE I DON'T HAVE THE PROBLEM BEFORE AND NOW I HAVE IT. THEY DON'T WANT TO REPAIRED THOSE 2 FACTORY FAILURES. I WANT TO SEE WHAT CAN I DO TO THEY FIX IT AT NOT COST SINCE. IT'S A FACTORY FAILURE AND I'M NOT THE ONLY ONE WITH THAT PROBLEM. THAT IS A SERIOUS PROBLEM THEY SAID THAT IN THE LATTER THEY SEND ME. I SEND YOU A PICTURE I HAD. THEY TOOK THE ANOTHER ONE.

Mileage: 45

Jul 14, 2020

THIS CAR SOMETIMES LOSES POWER WHEN DRIVING WHICH POSES A HIGH RISK TO MYSELF AS THE DRIVER AND ANY OTHER CAR BEHIND ME.

Mileage: 64,000

Jul 9, 2020

ABOUT TWO WEEKS AFTER PURCHASING MY PRE-OWNED 2014 FORD FOCUS, I STARTED TO EXPERIENCE SOME SLIGHT JERKING WHENEVER I PRESSED ON THE ACCELERATOR PEDAL. THE JERKING GRADUALLY GOT WORSE AND I CONTINUED TO DRIVE TO MY HOME. MY CAR STOPPED SUDDENLY WHEN I WAS TRAVELING UPHILL ON A HIGHWAY. I HAD TO SIT AND WAIT FOR A FEW MINUTES BEFORE I WAS ABLE TO KEEP DRIVING. WHEN I FINALLY ARRIVED HOME, I TURNED MY CAR OFF AND WENT IN. I CAME BACK LATER TO GO SOMEWHERE AND MY CAR WOULDN'T START. I RESOLVED TO LEAVE IT BE SINCE IT WAS THE WEEKEND AND DEALERSHIPS WERE CLOSED. THE NEXT DAY MY CAR STARTED, BUT THE JERKING REMAINED AND NOW MY CHECK ENGINE LIGHT WAS ON. I DROVE WITH IT FOR THE TIME BEING BECAUSE THE DEALERSHIP (TOYOTA) THAT I PURCHASED IT FROM SAID THEY COULDNT LOOK INTO MY POSSIBLE TRANSMISSION ISSUES BECAUSE I DIDN'T PURCHASE THE EXTENDED WARRANTY. I FINALLY LOOKED PRETTY DEEP INTO THE ISSUE AND FOUND THERE WAS A RECALL ON THE CAR I PURCHASED AND THAT MANY PEOPLE EXPERIENCED THE SAME EXACT PROBLEMS AS I HAVE.

Mileage: 85,999

Jul 6, 2020

3 TIMES CAR WOULD NOT START. ALL LIGHTS WIPERS RADIO AND ALL GAUGES WORKED WHEN TURNING KEY BUT CAR WOULD NOT TURN OVER. HAPPENED WHEN SHOPPING HAD TO HAVE CAR TOWED HOME . AFTER SITTING FOR A DAY CAR WOULD START

Mileage: 86,000

Jun 29, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A FAILURE WITH THE CLUTCH AND WAS TAKEN TO DEACON JONES FORD (3301 MCLAIN ST, GOLDSBORO, NC 27534), AND WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER PREVIOUSLY PERFORMED FIELD SERVICE ACTION NUMBER: 14M02 (TRANSMISSION CONTROL MODULE EXTENDED WARRANTY REPAIR) AND THE CLUTCH WAS REPLACED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

Mileage: 125,000

Jun 27, 2020

MY SON WAS ON HIS WAY TO WORK. HE IS 16 YEARS OLD. HE GOT ONLY 1 BLOCK AWAY AND THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED TO ACT UP. IT WOULDN'T DRIVE RIGHT. HE TRIED TO TURN AROUND AND GET MY CAR TO GO TO WORK. HIS CAR WOULDN'T HARDLY MOVE HE HAD HIS FOOT ALL THE WAY TO THE GROUND AND IT GOT TO 20 MPH. I JUST BOUGHT THIS CAR IN JANUARY 2020. I WAS NEVER INFORMED ABOUT THE EXTENDED WARRANTY FOR THE TRANSMISSION. *TR

Mileage: 5

Jun 25, 2020

THE CAR WONT START AND A MECHANIC DIAGNOSED A BAD FUEL PUMP. THE CAR HAS 117,000 MILES. OTHER CARS GO MUCH LONGER. *TR

Mileage: 117,000

Jun 23, 2020

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE DUAL CLUTCH TRANSMISSION FLUID LEAKED INTO THE DRY CASING OF THE TRANSMISSION. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHILE DRIVING WHILE THE VEHICLE SHIFTED GEARS WITH AN AUDIBLE SOUND. THE VEHICLE WAS TAKEN TO FLOW ACURA (425 SILAS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 723-3524) WHERE THE TRANSMISSION CASING AND SEALS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,754.

Mileage: 109,754

Jun 23, 2020

TRANSMISSION FAULT LIGHT CAME ON. CODES COMING UP ARE PO6B8 AND PO6O6 TIMES TWO. LOOKED CODES UP AND THEY WERE POWER TRAIN CONTROL MODULE AND THE ECM/ PCM CODES. WANTS TO STALL WHEN DRIVING. *TR

Mileage: 100,000

Jun 23, 2020

CHECK ENGINE LIGHT COMES ON AND THE ENGINE HAS STOPPED WHILE IN MOTION, HAVE HAD IT CHECKED OUT 4 TIMES ALREADY. 1ST TIME DEALER SAID THERE WERE SOME WIRES THAT ARE CLOSE TO THE MANIFOLD WERE FRAYED AND THEN REPAIRED. THE LAST 3 TIMES THE CHECK ENGINE LIGHT CAME ON I PULLED OVER WHILE DRIVING, TURNED THE ENGINE OFF WAITED A FEW MINUTES AND RESTARTED THE CAR AND WAS ABLE TO DRIVE A FEW MILES. I HAVE NOW TAKEN THE CAR TO A DIFFERENT FOR DEALER 3 TIMES IN THE PAST 5 WEEKS AND EVERY TIME IT'S A DIFFERENT CODE WITH THE EXCEPTION OF THE 3RD TIME. THEY REPLACED THE BATTERY AT NO CHARGE NOW TODAY 5 DAYS LATER THE CHECK ENGINE LIGHT CAME ON AGAIN. THIS WILL BE THE 5TH TIME! THIS HAS HAPPENED ON THE HIGHWAY AND ON CITY STREETS. WE HAVE SPENT OVER $500 AND MY TIME GETTING BACK AND FORTH FROM THIS DEALERSHIP TO REMEDY THIS PROBLEM. *TR

Mileage: 81,000

Jun 22, 2020

WHILE DRIVING THE CAR START SHUDDERS AND THE REV WENT UP; THE TRANSMISSION STOPPED WORKING AND SHOW A ERROR MESSAGE. WENT TO THE DEALER AND FOUND THAT MY CAR WAS OUT OF WARRANTY. WHEN THAT HAPPENED I ALMOST CAUSE A CRASH. *TR

Mileage: 105,521

Jun 17, 2020

WHILE DRIVING ON HIGHWAY MY RPM WILL FLUCTUATE UP AND DOWN. RPM'S WILL RAISE HIGH WHILE MY SPEED DOESN'T INCREASE. MY STEERING WHEEL PULLS TO THE LEFT. CAR WANTS TO STALL PERIODICALLY. IT HAS A HARD IDOL. *TR

Jun 11, 2020

CLUTCH AND AXLE SEALS REPLACED FOR SECOND TIME WITHIN 1 YEAR. *TR

Jun 11, 2020 Crash

MY DPS6 TRANSMISSION AGAIN HAD A SEVERE SHUDDERING INCIDENT WHEN PULLING OUT INTO 55 MPH RUSH HOUR TRAFFIC ON A 6-LANE HIGHWAY. AFTER THE SHUDDER DISCONTINUED AND SPEED WAS INCREASED TO APPROXIMATELY 50 MPH, WHILE ATTEMPTING TO NAVIGATE INTO ANOTHER LANE, I HAD A SIGNIFICANT LOSS OF POWER AFTER ENGAGING THE ACCELERATOR TO THE FLOOR WITH ZERO RESPONSE FROM THE TRANSMISSION. DUE TO THIS DEFECT, MY VEHICLE WAS STRUCK IN THE REAR BY AN ONCOMING VEHICLE.*DT *TR

Mileage: 57,000

May 22, 2020

MY CAR IS SHUTTING DOWN AND THE CODE P068A AND I KNOW SOMEONE THAT HAS THE SAME CAR SAME MODEL YEAR SAME PROBLEMS TRANSMISSION PROBLEMS CAR NOT MOVING NO MATTER HOW MUCH YOU HIT THE GAS AND HE GOT RECALLS ON THE CAR MY CAR IS HAVING THE SAME PROBLEMS I WILL BE DRIVING ON THE ROAD AND THE CAR WILL JUMP SHAKE THAN GO AND IT'S KEEPS DOING IT AS WELL AS I CAN BE GOING 20 MPH AND MY RPM IS AT 6 NOT DROPPING UNLESS MY FOOT IS OFF THE GAS. *TR

Mileage: 90,000

May 21, 2020

MY FORD FOCUS WILL PAUSE AT A COMPLETE STOP, AND WHEN I GO TO ACCELERATE, MY TRANSMISSION WILL SHUDDER FOR AROUND 2 SECONDS, LEAVING ME SUSCEPTIBLE TO AN ACCIDENT. *TR

Mileage: 80,000

May 12, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO DOWNTOWN FORD SALES (525 N 16TH ST, SACRAMENTO, CA 95811, (916)299-3529), WHERE THE VEHICLE WAS INSPECTED. THE CONTACT STATED THAT MONTHS LATER WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SHUDDERED WHILE THE ACCELERATOR WAS DEPRESSED WITHOUT WARNING. THE SAME DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD A SALVAGE TITLE AND THE DEALER WOULD BE UNABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,700.

Mileage: 67,700

May 5, 2020

THE CAR HAS A PROBLEM TAKING OFF AND SEEMS TO NOT WANT TO SHIFT. IT NOW WILL NOT DRIVE AND I HAVE IT AT THE DEALERSHIP. PAID OVER $1000 AND STILL NOT FIXED. SAID IT WAS THE TCM. NOW THEY WANT ANOTHER $800 (SAYING THEY ARE GIVING ME A DISCOUNT) TO CHANGE THE CLUTCH FORK AND HOPEFULLY THAT WILL WORK. I'VE HAD PROBLEMS SINCE I GOT IT IN 2016. CALLED AND THERE WAS NOTHING THEY COULD DO. *TR

Mileage: 33,000

Apr 23, 2020

I PURCHASED THE FORD FOCUS TITANIUM HATCHBACK IN 2014 NEW, AND SINCE THEN IT HAS BEEN TO THE DEALERSHIP/MECHANIC OVER 25 TIMES DUE TO 2 MAJOR DEFECTS -- FORD POWERSHIFT TRANSMISSION AND ELECTRIC/ENGINE ISSUE WITH DRAINING THE BATTERY. I'VE HAD 4 BATTERIES AND AVERAGE 6-8 JUMP STARTS PER YEAR DUE TO THE ELECTRIC PROBLEMS WITH THE COMPUTER DRAINING MY BATTERY. I'VE COME VERY CLOSE TO HAVING AT LEAST 8 ACCIDENTS DUE TO THE TRANSMISSION FAULT. THE TRANSMISSION WAS REPLACED A COUPLE YEARS AGO AND IT WORKED WITHOUT HAVING THE SHIFTING STALL PROBLEM FOR ABOUT 2 MONTHS. MY DEALER SAID THAT'S "ALL THEY CAN DO... FORD DOESN'T OFFER ANY PAYBACK OR REFUNDS DUE TO THESE 2 WELL-KNOWN LEMON DEFAULTS. I JUST CALLED THE 800 NUMBER FOR FORD TO FILE A COMPLAINT (800-392-3673) AND THEY STATED THAT I'D HAVE TO CALL BACK IN 2 HOURS BECAUSE THEIR SYSTEM IS DOWN. I ASKED IF I COULD FILE A COMPLAINT ONLINE AND THEY STATED, 'NO', YOU MUST CALL US TO FILE THE REPORT. DETAILS INVOLVING THE LACK OF SAFETY DUE TO THESE 2 ISSUES -- I'VE HAD MY ENGINE STALLED IN THE MIDDLE OF TRAFFIC ON AVERAGE OF 6-8 TIMES PER YEAR, PUTTING MY YOUNG CHILDREN AND SELF IN GREAT DANGER. I'VE ALSO HAD MY BATTERY DIE JUST HOURS AFTER PARKING IT IN A METROPOLITAN CITY (MIAMI/TAMPA/WASHINGTON DC/CHICAGO/DETROIT) AND HAD TO WAIT AT MY VEHICLE WITH MY CHILDREN FOR FORD OR AAA TO HELP REPLACE/CHARGE MY BATTERY -- WHICH TOOK ON AVERAGE 1-2 HOURS EACH TIME. I AM REQUESTING THAT FORD PURCHASE MY VEHICLE FOR THE FULL BLUE BOOK VALUE, IN ADDITION TO $10,000 DUE TO THE LOSS OF WORK AND LACK OF SAFETY/HARDSHIP/DISREGARD TO MY SAFETY ISSUES THAT I'VE BROUGHT TO THEIR ATTENTION OVER THE PAST 6 YEARS. PLEASE CONTACT ME AT [XXX] AND LEAVE A MESSAGE IF I'M UNABLE TO ANSWER. THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Apr 22, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE AND THE TRANSMISSION STARTED TO SLIP. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE MILEAGE EXCEEDED THE WARRANTY PERIOD TO BE REPAIRED FOR THE DUAL CLUTCH FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

Apr 16, 2020

THE WIPER FLUID SPRAYER STOPPED WORKING. I HAVE NO IDEA WHY. THEN EVER SINCE I BOUGHT THE CAR IT STUTTERS EVERYTIME I HIT THE GAS PEDAL. SO EACH TIME WHEN TAKING HAVE IT HAS A SHAKING SENSATION. EACH TIME I HAVE TAKEN IT TO THE DEALER THEY SAY THE SAME THING THAT THE CAR WAS MADE TO DO THAT BECAUSE ITS AN AUTOMATIC DUAL TRANSMISSION. *TR

Mileage: 400,000

Mar 20, 2020

1. THE CAR HAS A REAL BAD POPPING IN THE FRONT END LIKE THE FRONT ENDS ABOUT TO JUST FALL OUT. ON ANY ROAD & BOTH STRAIGHT OR TURNING 2. TAKING OFF FROM A DEAD STOP FRONT END & THE TRANSMISSION TAKES A MINUTE FOR THEM BOTH TO CATCH & THE CAR GO ON ANY ROAD & BOTH STRAIGHT OR TURNING 3. THE CV AXEL POP WHEN TURNING

Mileage: 1,113,051

Mar 20, 2020

POWER STEERING HAS GOTTEN STIFFER IN THE LAST FEW DAYS. I BELIEVED IT MAY JUST BE FLUID BUT I CAME TO FIND OUT THE STEERING IS ELECTRIC ONCE THE CAR WOULD ABSOLUTELY NOT MOVE AFTER BEING PARKED. I AM GLAD IT DID NOT GO OUT WHILE DRIVING BECAUSE THE SYSTEM HAD BEGUN TO FAIL AS I WAS MAKING A 15 MINUTE COMMUTE. DEFINITELY WILL NEVER BUY A FORD AGAIN. THIS IS THE SECOND EXPENSIVE FIX I HAVE HAD TO ENDURE AND HAVE ONLY HAD THIS VEHICLE A LITTLE OVER 2 YEARS.

Mileage: 123,000

Mar 11, 2020

VEHICLE WAS TAKEN TO DEALER ON A RECALL FOR JERKING ,SHUDDERING 6 MONTHS AGO.I HAD NECK SURGERY 5 MONTHS AGO & VEHICLE AGAIN STARTED JERKING CAUSING ME PAIN TO THE EXTENT THAT I WILL TERMINATE INSURANCE & PARK VEHICLE UNTIL FORD CAN. PURCHASE OR FIX VEHICLE...

Mileage: 30,000

Mar 10, 2020

CAR JERKS AND STUTTERS COMING OUT OF A STOP AS SOON AS ACCELERATOR IS PRESSED ON DOES IT A FEW TIMES EVEN WHEN THE CAR IS COLD OR WARM

Mileage: 57,000

Mar 9, 2020

WE PURCHASED THE VEHICLE IN 2016. WE IMMEDIATELY NOTICED THE PROBLEM WITH THE TRANSMISSION DURING ACCELERATION. WHEN YOU ACCELERATE THE CAR STUTTERS AND LAGS AND FEELS LIKE A STALL ON EVERY ACCELERATION. WE TOOK IT IN AND WAS TOLD THAT IS WAS THE ECONOMIC PART OF THE VEHICLE AND IT WAS SUPPOSE TO DO THAT. IT HAS NEVER BEEN BETTER NOR DID THEY EVER FIX IT UPON SERVICING. NOW WE LEARNED IT'S AN ISSUE WITH ALL FORD FOCUS FOR THESE YEARS.

Mileage: 16,000

Mar 9, 2020

AT AROUND 20K THE CAR STARTED JUMPING AND SHUDDERING FROM A STOP AND WOULD ALSO ACCELERATE AND THE RPM'S WOULD INCREASE ON ITS OWN WHILE ON THE HIGHWAY, VERY SCARY. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY SAID THEY WOULD REPROGRAM THE COMPUTER.I TOOK IT BACK AT AROUND 40K AND THEY INSTALLED THE NEW TRANSMISSION, SO THEY SAY. I TOOK IT BACK AT JUST OVER 60K (AROUND 60,500) AND THEY SAID IT WAS A BAD TRANSMISSION AND IT WAS OUT OF WARRANTY AND WOULD COST AROUND $1,600 TO $1,800. THEY GAVE ME THE RUNAROUND AND I LEFT NEVER WANTING TO DO BUSINESS WITH THEM AGAIN. THE PROBLEM HAS INCREASED IN FREQUENCY TO THE POINT OF INSECURITY. MY ODOMETER IS AT ABOUT 118000. I DIDN'T HAVE THE MONEY TO FIX IT THEN AND I DON'T HAVE THE MONEY TO FIX IT NOW. WHAT ELSE CAN I DO? I'M AT WITS END.

Mar 5, 2020

TRANSMISION R-CALL, DEALER KEEPS TELLING ME THAT THE TRANSMISION SUPPSED TO ACT SKIPPING AND BOUNCING BECAUSE IT HAS A DUAL CLUTCH WHEN GOING UP A HILL OR STARTING TO MOVE FROM STANDING STILL.

Mar 4, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHILE ACCELERATING, WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO CLASSIC FORD LINCOLN LOCATED AT (8540 TYLER BLVD, MENTOR, OH 44060) HOWEVER, THE DEALER DECLINE TO PERFORM THE RECALL REPAIR DUE TO THE VEHICLE HAVING A SALVAGE TITLE. THE CONTACT WAS INFORMED THAT THE MANUFACTURER HAD TO AUTHORIZE THE REPAIR FOR THE DEALER TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, A DECISION WAS NOT REACHED AS TO HOW TO PROCEED. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

Mar 3, 2020

THE TRANSMISSION LIGHT KEEPS SAYING THE TRANSMISSION IS HOT AND THE CAR STOPS AND YOU HAVE NO GAS POWER AT ALL. VERY DANGEROUS. MY DAUGHTER WAS IN 4 LANES OF TRAFFIC WHEN THE 2014 FORD FOCUS LOST ALL POWER. FORD KEEPS SAYING THEY CANNOT FIND ANYTHING WRONG. THIS CAR IS DANGEROUS AND NEEDS RECALLED IMMEDIATELY! THIS HAS HAPPENED TWICE AND TWO FORD DEALERS SAID THEY CANNOT FIND THE CAUSE. RIDICULOUS

Mileage: 96,000

Mar 3, 2020

I AM SUFFERING WITH THE KNOWN SHUDDIRING OF THE DPS6 TRANSMISSION. I AM NOW ON MY 3RD CLUTCH AND IT ISN'T A PERMANENT FIX. FORD CUSTOMER SERVICE REFUSED TO HELP OR ESCALATE TO SOMEONE WHO COULD HELP DEFRAY THE $2000 I JUST HAD TO PAY FOR A REPAIR WHICH WON'T PERMANENTLY FIX IT.

Mileage: 146,000

Feb 25, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STOP SAFELY NOW WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) WITH THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *DT CONSUMER STATES THAT FAILURE WAS THE SAME AS SAFETY RECALL 13S09 FOR REPROGRAMMING. CONSUMER SAYS THAT THE FLASHER WARNING LIGHTS WOULD NOT TURN OFF TO BE RESTARTED AND THE VEHICLE WAS LEFT STALLED IN MOVING TRAFFIC. VEHICLE WAS TAKEN TO GALPIN FORD (VAN NUYS, CA) WHERE THE SOFTWARE WAS REPROGRAMMED. MANUFACTURER WAS NOTIFIED OF FAILURE, BUT REFUSED TO ASSIST. *DL

Mileage: 60,000

Feb 20, 2020

CLUTCHES ON CAR HAVE BEEN REPLACED A FEW TIMES DUE TO THE RECALL ON CLUTCHED, TRANSMISSION COMPUTER GOT CHANGED ABOUT 2-3 MONTHS AGO DUE TO DEFECT. A WEEK AGO WHILE DRIVING THE CAR AT FREQUENT STOP AND GO TRAFFIC (ABOUT 1HR0 THE CAR SEND A TRANSMISSION OVERHEATING WARNING TURN OFF CAR FOR 5 MINUTES. I STOPPED FOR 215 MINUTES AND DROVE AGAIN FOR 10 MINUTES AND CAR GIVE ME THE SAME MESSAGE AGAIN. FORD SAID THERE IS NOTHING WRONG WITH THE CAR. THAT THE PROBLEM IS MY DRIVING HABITS THAT MAKE CLUTCHED TO OVERHEAT? NEVER HAD SIMILAR PROBLEM WITH MY OTHER CARS. THIS HAPPENED TO ME AT THE BORDER WIT MEXICO TYING TO CROSS. I HAD CARD INFRONT, IN THE BACK AN LEFT SIDE OF MY CAR.

Mileage: 4

Feb 14, 2020

AS THERE ARE MANY LAWSUITS AGAINST FORD RIGHT NOW FOR THE DPS6 TRANSMISSIONS, I FIND IT QUITE ABSURD THAT THERE HAS BEEN NO RECALL MADE IN THIS MATTER. I HAVE A 2014 FORD FOCUS THAT HAS ALMOST KILLED MY CHILDREN AND MYSELF COUNTLESS TIMES. OFTEN TIMES THE VEHICLE WILL HESITATE WHEN I TRY TO PULL OUT SOMEWHERE AND OFTEN TIMES WILL SURGE FORWARD. WHEN TRYING TO PULL HILLS IT IS A NIGHTMARE, IF YOU DO NOT TAKE IT AT A HIGHER RATE OF SPEED IT WILL BOG DOWN AND THEN TAKE OFF OUT OF NOWHERE. WHEN I TOOK IT IN BEFORE 100K MILES I WAS TOLD THEY COULDN'T REPLACE THE CLUTCH IN THE TRANSMISSION BECAUSE I WAS OUT OF MY MILEAGE COVERAGE AND THEN NOT LONG AFTER I REACHED 100K MILES THEY EXTEND THE WARRANTY TO 100K. THIS PARTICULAR CAR HAS NOW HAD THREE CLUTCHES PUT IN AND IT DRIVES LIKE A NIGHTMARE. NO WONDER WHY THE 1ST OWNER GAVE UP ON IT AFTER 33K MILES AND 2 CLUTCHES LATER! WHAT NEEDS TO HAPPEN IS SOMEONE OTHER THAN PEOPLE THAT ARE FOR THE DEALER NEED TO DRIVE IT. I WILL GIVE YOU FULL CONSENT AND URGE YOU TO DRIVE MINE AND TELL ME IF YOU WOULD TRULY WANT YOUR LOVED ONES DRIVING OR RIDING IN SUCH AN UNSAFE VEHICLE! THIS VEHICLE STARTED HAVING PROBLEMS AT 14K MILES! YOU CAN LOOK AT CARFAX TO SEE TWO OF THE CLUTCHES THAT WERE REPLACED AND THE OTHER CLUTCH WAS DONE AT KEN WILSON FORD IN CANTON, NC AND I HAVE ALL OF MY RECORDS AT HOME AS TO HOW MANY TIMES I HAVE TAKEN IT IN FOR THIS ISSUE. I STOPPED AFTER THE LAST TIME WHEN THEY TOLD ME IT WAS OUT OF WARRANTY COVERAGE BECAUSE I CAN NOT AFFORD TO PAY TO HAVE THAT DONE. IF YOU HAVE ANY QUESTIONS PLEASE CALL ME AT [XXX] OR EMAIL AT [XXX] THANK YOU FOR YOUR TIME! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 123,000

Feb 13, 2020

CAR SHUDDERS AND SHAKES AT HIGH SPEED. IT DOES NOT GO INTO GEAR AND RPMS ARE OVER 6500. I MUST STEP ON BRAKE TO GET CAR TO SHIFT GEARS. CAR COMPLETELY LOST POWER ON FREEWAY TWICE AT 55 MPH. CAR WAS TOWED TO DEALER AND TRANSMISSION CONTROL MODULE WAS REPLACED. TRANSMISSION HAS BEEN REPLACED FIVE TIMES. CAR MAKES CRANKING NOISES IN REVERSE. CAR ROLLS BACKWARDS WHEN TAKING OFF BRAKE ON HILL AND WOULD HIT SOMEONE IF THEY WERE BEHIND ME. CAR MAKES CRANKING NOISES ON STREETS AND WHEN ENGINE IS OFF AND KEY IS TAKEN OUT OF CAR.

Mileage: 45,000

Feb 12, 2020

HERE IS ANOTHER PICTURE. THIS IS THE ELECTRICAL CONNECTION TO THE WASHER FLUID PUMP. FLUID LEAKS OUT OF THE ELECTRICAL CONNECTIONS TO THE PUMP AND GETS PUSHED THROUGH THE WIRING LOOM AND THE FLUID LEAKS ONTO THE BODY CONTROL MODULE CAUSING CORROSION AND FAILURE OF THE BCM.

Mileage: 208,000

Feb 11, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, MAKING A RIGHT TURN TO GO UP A HILL, THE VEHICLE SHUDDERED AND LOSS MOTIVE POWER WITHOUT WARNING. THE VEHICLE ROLLED BACKWARDS DOWNHILL AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO (NORTH COUNTY FORD LOCATED AT 450 W VISTA WAY, VISTA, CA 92083 760) 945-9900) WHERE IT WAS DETERMINED THAT THE CLUTCH AND CLUTCH LEVER FOR THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

Mileage: 87,000

Feb 9, 2020

THE VEHICLE IDLES ROUGH, THE TRANSMISSION SLIPS AND THE RPMS GET HIGH IN FIRST AND SECOND GEARS, IT TAKES FOREVER TO ACCELERATE, THE FUEL GAUGE WILL SAY 100 MILES TILL EMPTY THEN DIE ON YOU, I HAVE BEEN STRANDED 5 TIMES IN LESS THAN A YEAR DUE TO THAT, RECENTLY ON 2/8/20 THE CAR WOULDN'T ACCELERATE IN THE MIDDLE OF A BUSY INTERSECTION AND PROCEEDED TO STALL IN THE MIDDLE OF THE ROAD. I HAD TO LITERALLY PUSH THE CAR OUT OF THE INTERSECTION AND INTO A STORE PARKING LOT DURING 5PM TRAFFIC. I CANNOT BELIEVE THIS CAR RECEIVED A 5 STAR SAFETY RATING, I FEEL A NUMBER OF THINGS ABOUT THIS MODEL CAR AND COMPANY BUT SAFE DEFINITELY IS NOT ONE OF THEM. DOORS THAT HAVE DEFECTIVE LATCHES, OPENING AT ANYTIME, TRANSMISSION PROBLEMS LEADING TO CARS CONSTANTLY ALMOST REAR ENDING YOU, AND A CAR THAT CAN STALL IN THE MIDDLE OF A BUSY INTERSECTION OR FREEWAY, IS NOT BY ANY MEANS A DEFINITION OF THE WORD SAFE. I WILL NEVER BUY ANOTHER FORD AGAIN, AND I WILL CONVINCE ANY ELSE TO NOT BUY FROM A COMPANY THAT VALUES PROFITS OVER CONSUMER SAFETY BY INSTALLING CHEAP, DEFECTIVE PARTS AND COMPONENTS

Mileage: 95,000

Feb 6, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR WAS PLACED IN REVERSE HOWEVER, THE VEHICLE FAILED TO RESPOND. THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORRIS FORD DEALER, (901 MERRITT BLVD, BALTIMORE, MD 21222, (410) 285-0200) AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED PREVIOUSLY, HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT ASSIST AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 96,000.

Mileage: 96,000

Feb 5, 2020

CLUTCH MALFUNCTION. GEAR SLIPPING. NOT SHIFTING PROPERLY.

Mileage: 103,895

Feb 3, 2020

PROBLEMA DE TRANSMISIN Y CLUTCH DESDE LAS 42000 MILLAS Y LO LLEVE DENTRO DE LOS 90 DAS DE GARANTA CUANDO LO COMPRE PERO EL EL VENDEDOR DICE QUE ES PROBLEMA DE FBRICA EL CARRO SE JALA Y NO ENTRAN BIEN LOS CAMBIOS

Mileage: 42,000

Feb 1, 2020

THE VEHICLE WILL SHUDDER WHILE DRIVING (CITY AND HIGHWAY), HESITATE SIGNIFICANTLY WHEN ACCELERATING, HAS DIED IN THE ROADWAY, HAS BEEN IN GEAR BUT WOULD NOT ACCELERATE, AND JUMPS IN AND OUT OF GEAR WHILE TRAVELING DOWN THE ROAD. I TOOK IT TO THE DEALER AND THEY ADVISED THAT BOTH CLUTCH ACTUATORS ARE DEFECTIVE. THIS IS NOT IN RELATION TO ANY PRIOR RECALLS. WAS ADVISED THIS IS ALSO A MAJOR ISSUE THAT THE DEALER SERVICE DEPARTMENT SEES. THIS BEGAN HAPPENING SEVERAL MONTHS AGO AND THEY WANT AN OUTRAGEOUS AMOUNT TO FIX IT. MAJOR SAFETY ISSUE BECAUSE PEOPLE DO NOT WANT TO PAY THE HIGH FEE SO THESE CARS ARE STAYING ON THE ROAD.

Mileage: 190,000

Jan 27, 2020

CAR WAS TAKEN TO FORD DEALERSHIP TO HAVE THE RECALLS DONE FOR THE TRANSMISSION, FUEL TANK EVAP AND DOOR LATCH. FORD COMPLETED THE RECALLS FOR THE FUEL SYSTEM AND DOOR LATCH AT THIS POTICULAR TIME THE TRANSMISSION WAS NOT FIXED.(DID NOT PASS FORDS SHUTTER TEST). AT THIS TIME THE CHECK ENGINE LIGHT WAS ON BECAUSE OF THE TRANSMISSION, ACCORDING TO THE FORD DEALERSHIP. I PICKED THE CAR UP AMD DROVE WITH MY SON THE VEHICLE DID NOT DRIVE RIGHT BECAUSE TRANSMISSION ISSUES. I CONTACTED THE DEALERSHIP AGAIN AFTER CONTACTING FORD MOTOR COMPANY ABOUT MY CONCERN WITH THE DRIVABILITY OF THE CAR. I MADE AN APPOINTMENT BUT HAD TO WAIT APPROXIMATELY THREE WEEKS BECAUSE THEY WERE REPLACING THE FLOOR IN THEIR SHOP. THE CHECK ENGINE LIGHT REMAINED ON THE ENTIRE TIME UNTIL THE APPOINTMENT. AFTER DROPPING HE CAR OFF AND FORD DIAGNOSING THE PROBLEM, I RECEIVED A CALL SAYING FORD MOTOR IS NOW COVERING THE TRANSMISSION AND THEY WILL HAVE TO WAIT FOR PARTS TO FINISH IT. AT THIS TIME THEY ALSO INFORMED ME THAT THE CHECK ENGINE LIGHT IS NOW ON BECAUSE OF THE PURGE VALVE. I HAD BARELY DRIVEN THE CAR SINCE THE LAST VISIT WHEN THE RECALLS WERE TAKEN CARE OF?? THEY STATED THAT THE PURGE VALVE WOULD NOT BE COVERED BECAUSE THE RECALL HAD BEEN COMPLETED ON THE FUEL TANK. RELUCTANTLY I TOLD THEM TO REPLACE AT MY COST. THE DEALERSHIP CALLED TO SAY THE VEHICLE WAS COMPLETE. I PICKED IT UP THAT EVENING AND MADE IT 7 MILES AWAY FROM THE DEALER AND THE CHECK ENGINE LIGHT CAME ON ONCE AGAIN. I CALLED THE DEALER IMMEDIATLEY TO LET THEM KNOW AND THEY COULD NOT GET ME IN RIGHT AWAY. MY SON AND I TOOK IT FOR A RIDE THE FOLLOWING DAY AND APPROXIMATY 40 MILES THE CAR LOST POWER AND COULD NOT GO ABOVE 40MPH ON THE INTERSTATE. I CALLED TO MAKE ANOTHER APPOINTMENT WHEN THEY DIAGNOSED THIS TIME BOTH CATYLITIC CONVERTORS ARE BAD AND WILL COST $2100 TO REPAIR. WHAT CAUSED THESE TO GO BAD THIS WAS NOT AN ISSUE UNTIL RECA

Mileage: 86,000

Jan 25, 2020

CAR STUDDERING HARD TIME GOING FASTER EVEN GETTING ON FREEWAY, CAR STALLED AT LIGHT WITH OTHER CARS BEHIND ALL OF A SUDDEN MULTIPLE TIMES

Mileage: 90,000

Jan 24, 2020

SEE FILE UPLOAD

Mileage: 25,000

Jan 22, 2020

I WAS DRIVING ON A CITY STREET. CAME TO A STOP AT A LIGHT AND SOMEONE ON A BICYCLE CAME BY. WHILE MY FOOT WAS ON THE BRAKE MY RPM'S SHOT WAY HIGH AND MY CAR TRIED TO DRIVE ITSELF FORWARD. LUCKILY THE BIKE RIDER HAD GONE BY. BUT COULD EASILY HAVE BEEN HIT IF MY CAR DID WHAT IT TRIED TO DO. I HAVE BEEN HONKED AT AND HIGH BEAMED WHEN I TRY TO PASS SOMEONE ON A HIGHWAY AND I END UP WITH LITTLE TO NO POWER AND THE PERSON BEHIND ME NEARLY REAR ENDS ME BECAUSE MY CAR WONT GO. WHY DOES IT FEEL LIKE SOMEONE HAS TO TRAGICALLY DIE BEFORE SOMEONE DOES SOMETHING ABOUT THESE FORD FOCUS' ON THE ROAD. THESE CARS ARE NOT SAFE. FORD KNEW THAT, THERE IS PROOF THEY KNEW THAT AND MADE THEM ANYWAY. ITS YOUR JOB AS HIGHWAY SAFETY TO MAKE THEM LIABLE AND GET BETTER STANDARDS BEFORE CARS ARE SENT TO DISTRIBUTION. THERE SHOULD BE MORE PREVENTION THAN THERE IS CORRECTING. DON'T WAIT FOR SOMEONE TO GET HURT BEFORE DECIDING THESE CARS ARE BAD AND UNSAFE. THAT SHOULD BE A BASIC HUMAN REACTION. NOT A CORPORATE ONE. I HAVE SENT TWO VIDEOS I TOOK. ONE OF MY RPMS SPORADICALLY GOING UP AND DOWN AND MY CAR NOT SHIFTING OR HAVING POWER. AND THE OTHER MY RPM'S GOING UP AS I'M COMING TO A STOP. WHICH IS NOT NORMAL. IT SHOULD NOT TRY TO REV ITSELF AS I'M SLOWING DOWN TO AN ALMOST COMPLETE STOP. I GUESS I CANT UPLOAD THE TYPE OF VIDEO I HAVE. BUT I'D BE HAPPY TO SEND THEM ANOTHER WAY IF YOU'D LIKE.

Mileage: 84,000

Jan 22, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING 30 MPH, THE VEHICLE HESITATED. THE DRIVER WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO LOCAL DEALER HOLMES TUTTLE FORD LINCOLN LOCATED AT 660 W AUTO MALL DR, TUCSON, AZ 85705, (866) 930-6255, WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND CLUTCH FORKS TO BE REPLACED. THE CONTACT STATED THE DEALER REPLACED THE CLUTCH FORKS BUT DECLINED TO COMPLETE RECALL REPAIRS. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,711.

Mileage: 113,711

Jan 20, 2020

I WILL BEGIN WITH MY CONCERN AND THEN PROCEED TO GIVE YOU MY BACK STORY. I WAS ALMOST INVOLVED IN A VERY REAL BROADSIDE COLLISION WITH AN 18-WHEELER AND ANOTHER FORD F-150 ABOUT TWO WEEKS AGO. I WAS MAKING A LEFT TURN WITH ONCOMING TRAFFIC WHEN THE VEHICLE FAILED TO SHIFT INTO SECOND GEAR THROUGH THE TURN. THE BEST WAY I CAN DESCRIBE THIS IS THE FEELING/NOISE WE'VE ALL HAD LEARNING TO DRIVE WITH A MANUAL TRANSMISSION AND YOU MISS THE GEAR. THE VEHICLE WAS STUCK IN NEUTRAL AND THE ENGINE WAS REACHING THE REV LIMITER. I THOUGHT I WAS GOING TO DIE. I'M VERY FORTUNATE IN THE FACT THAT THE ONCOMING VEHICLES WERE ABLE TO COME TO A COMPLETE STOP. I HAD TO PUT MY CAR IN PARK, THEN PUT IT BACK IN GEAR TO GET IT GOING AGAIN.THE CAR JUST REACHED 55,000 MILES AND I'VE HAD TO BRING THE VEHICLE IN FOR WARRANTY WORK ON THE CLUTCH ASSEMBLY FIVE TIMES SINCE PURCHASING THE VEHICLE. I HAVE BEEN TOLD BY THE VARIOUS SERVICE MANAGERS BOTH TO 'DRIVE THE HELL OUTTA THE THING' TO WEAR IN THE CLUTCH PROPERLY. I'VE BEEN CONVERSELY TOLD TO 'DRIVE LIKE A GRANDMA' IN ORDER TO WEAR IN THE CLUTCH PROPERLY. I HAVE SPOKEN TO THE SERVICE MANAGER ABOUT MY SAFETY CONCERN AND HE STATES THERE IS NOTHING THEY CAN DO 'AT THE DEALERSHIP LEVEL' AND ENCOURAGED ME TO REACH OUT TO FORD CONSUMER AFFAIRS. HIS NEXT OFFER WAS TO 'SIT ME DOWN WITH ONE OF THE SALESMAN' IN ORDER TO 'GET ME INTO SOMETHING BETTER'. I'M NOT IN A FINANCIAL POSITION TO 'GET INTO SOMETHING BETTER'. I HAD PLANNED ON KEEPING THIS CAR FOR ANOTHER 2-3 YEARS AT LEAST. THIS WOULD GET ME THROUGH SCHOOL AND AS MY INCOME POTENTIAL INCREASED, I PLANNED TO TRADE MY FOCUS TOWARDS A LARGER VEHICLE. I WANT TO REITERATE THAT I DO NOT FEEL SAFE DRIVING MY CAR, ESPECIALLY WITH A BABY IN IT. THE CAR CONTINUES TO JUMP OUT OF GEAR, LEAVING THE VEHICLE POWERLESS AT RANDOM TIMES, DESPITE RECENT CLUTCH REPLACEMENTS, ESPECIALLY IN THE COLD WEATHER.

Mileage: 54,000

Jan 19, 2020

WE TEST DROVE FORD FOCUS 2014 SE WITH 50K MILES AT THE DODGE DEALER IN CLERMONT GOTTA. THE TRANSMISSION SHUTTERED WHEN GOING UPHILL AND TURNING LEFT WITH 4 PASSENGERS. WHEN POINTED OUT TO THE DEALER, THEY SAID IT WAS FINE. JUST HEAVY LOAD GOING UP HILL AND TURNING. WE DROVE THE CAR 2000 MILES AND THE TRANSMISSION GOT WORSE. FORD DEALER SAID THEY'D REPAIRED THE TRANSMISSION CLUTCHES ON MANY OF THESE FOCUS AUTOMATIC TIPTRONIC TRANSMISSIONS AND SOME WERE RECALLED SOME WEREN'T. OF COURSE "OURS" WASN'T A RECALL AND COST $2000 AFTER OWNING THE CASE LESS THEN 30 DAYS. THE DEALER SAYS IT WAS SOLD AS IS. I WON'T RECOMMEND THAT DODGE DEALER IN CLERMONT, FLORIDA! AFTER THE FORD DEALER REPAIRED THE TRANSMISSION AND DRIVING 2000 MILES MORE, THE TRANSMISSION IS SHUTTERING AND HESITATING AGAIN. FORD SHOULD ISSUE A RECALL ON THIS TRANSMISSION AS THERE ARE MANY PEOPLE HAVING THIS PROBLEM WITH LOW MILEAGE.

Mileage: 50,000

Jan 16, 2020

CAR SHAKES/SHATTER EVERYTIME IT SHIFTS BETWEEN 1ST, 2ND, AND 3RD GEAR. NOW THE TRANSMISSION IT GOES BACK AND FORWARD TO NEUTRAL BETWEEN SHIFTING.THE ISSUES IS GETTING WORSE AND DANGEROUS TO DRIVE. AFTER REVIEWING VARIOUS COMPLAINTS I FIND OUT THAT ALL FORDS FROM 2012 AND NEWER HAVE THE SAME ISSUES AND FORD HAS REFUSED TO CORRECTED. THEY ONLY HAVE A RECALL ON THE PCM COMPUTER BUT REFUSED TO REPLACE THE CLUTCH OR TRANSMISSION. EXTENDING THE WARRANTY TO 7 YEARS OR 100,000 MILEAGE SHOULDN'T BE ALLOWED AS REMEDY SINCE THE ISSUE CONTINUES TO COME BACK. IT IS TIME FOR FORD TO TAKE OWNERSHIP ON THEIR MISTAKE AND BE FORCED TO RECALL ALL TRANSACTIONS ON OUR CARS.

Mileage: 103,000

Jan 16, 2020

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE SHUDDERED AND HESITATED WITHOUT WARNING. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO A DEALER (GEORGE WALL FORD LINCOLN 700 SHREWSBURY AVE, RED BANK, NJ 07701) TO BE DIAGNOSED HOWEVER, THE DIAGNOSIS WAS INCONCLUSIVE. THE MECHANIC WAS ALSO UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. *DT*JB

Mileage: 5,000

Jan 16, 2020

FOR AT LEAST THE LAST THREE YEARS THE VEHICLE EXPERIENCED SHORT PERIODS OF NON-STARTING. IN OCTOBER, 2019 THE CAR WOULD NOT START PERIOD. PREVIOUS IT WAS ABLE TO START AFTER MOVING THE SHIFTER FROM PARK TO DRIVE AND BACK AND SOMETIME USING THE REMOTE START. THE OCTOBER ISSUE REQUIRED TOWING TO NORTH COUNTY FORD IN VISTA, CA. AFTER FIVE DAYS, IT WAS DETERMINED THE TRANSMISSION HAD FAILED AND NEEDED REPALCEMENT. AFTER REPLACEMENT THE NON-STARTING ISSUE RESOLVED, BUT IN THE LAST THREE WEEKS IT HAS RETURNED. I HAVE NOT HAD ANY ISSUES WHILE THE VEHICLE IS MOVING.

Jan 8, 2020

I WAS DRIVING ALONG THE HIGHWAY 80 IN THE LEFT HAND LANE , READY TO PASS A SEMI TRUCK WHEN THE CAR LOST ALL POWER FROM THE ENGINE A LIGHT CAME ON AND IT READ ENGINE DEFAULT SERVICE NOW OK , AS ALL POWER WAS SHUT DOWN . I WAS THEN FORCED TO GO TO THE EMERGENCY LANE . I WAS ALMOST RAN OVER BY TWO SEMI TRUCKS COMING FROM THE RIGHT SIDE OF HIGHWAY 80. I HAD IT SERVICED AT PHIL LONG FORD CHAPPEL HILLS IN COLORADO SPRINGS AND THEY WANTED $4500 TO FIX IT .

Mileage: 180,000

Jan 1, 2020

TRANSMISSION WORK TEMPORARILY IN REVERSE. THEN REVERSE GOES OUT COMPLETELY. I'M ABOUT TO TAKE THE VEHICLE BACK FOR REPAIR THE 5TH TIME. AND I'M VERY FRUSTRATED AND MAD. THAT I CAN'T DRIVE IT. I WANT ANOTHER VEHICLE OR BE COMPENSATED ME A CHECK FOR THE VEHICLE SO I CAN GET ANOTHER ONE WITHOUT ANY PROBLEMS.

Dec 30, 2019

THE VEHICLE IS HAVING HARD JERKING/SHUTTERING DUE TO A CLUTCH MALFUNCTION DURING FIRST AND SECOND GEAR. FOR A WHILE I'VE HAD THE SAME JERKING (SOMETIMES VERY BAD) THAT EVERYONE ELSE HAS HAD DUE TO A CLUTCH MALFUNCTION. I RECEIVED A LETTER FOR THE RECALL FROM FORD AND WHEN I WENT TO HAVE THE CLUTCH FIXED THE DEALERSHIP CALLED TO INFORM ME THAT I WAS NOT ELIGIBLE DUE TO HAVING A BRANDED TITLE. THE DEALERSHIP LOOKED UP MY VIN NUMBER WHEN I WAS MAKING AN APPOINTMENT AND PROCEEDED TO TELL ME AFTER I DROPPED MY CAR OFF AND THEY HAD IT FOR THE WHOLE DAY.THE REASON MY CAR IS A BRANDED TITLE IS DUE TO COSMETIC DAMAGE, NOTHING TO DO WITH THE FRONT OF THE CAR. ALL OF THE PARTS ON THE CAR ARE THE ORIGINAL MANUFACTURED PARTS. THIS BEING SAID, I'M HAVING A CONCERN THAT EVEN THOUGH THE CLUTCH IS THE EXACT SAME AS OTHERS WITHOUT BRANDED TITLES I AM NOT ALLOWED TO GET IT FIXED EVEN AND THE PART MALFUNCTIONING WAS FORDS OWN DOING.

Dec 21, 2019

WE RECIEVED A TRANSMISSION OVERHEATING INDICATOR STATING WE HAD TO PULL OVER TO ALLOW IT TO COOL DOWN DURING STOP AND GO TRAFFIC. WE JUST HAD THE 8TH CLUTCH PLACED IN THE CAR!

Mileage: 5

Dec 17, 2019

TCM REPLACED 66,550, CLUTCH PACK REPLACED 68,148, AND COMPLETE COMMUNICATION FAILURE BETWEEN THE THROTTLE AND TRANSMISSION, TONIGHT AT 82,000 MILES, I FULLY OPENED THE THROTTLE PEDAL DOWN, AND TRANSMISSION FAILED TO GIVE ME ANY ACCELERATION FOR 3-5 SECONDS.THIS ALMOST CAUSED A BAD SITUATION TONIGHT. RADIATOR REPLACED AT 77,600, COOLANT STILL DROPS TO THE MIN- LINE. NO REASONING ON WHERE THE COOLANT IS GOING.

Mileage: 82,000

Dec 17, 2019

I WAS SENT PAPER WORK FOR A RECALL FROM FORD MOTORS (19N08 ) REF: MY TRANSMISSION CLUTCH BEING FAULTY CLUTCH SHUDDERING WHICH HAPPEN NUMEROUS TIMES AND CAUSING IT TO FEEL LIKE THE CAR WOULD STOP RIGHT THERE. I CALLED MY ;LOCAL FORD DEALER REF: THIS RECALL AND WAS GIVEN A SCHEDULE TIME FOR REPAIR. THEY CHECKED THE FOCUS AND FOUND ITS TRANSMISSION HAD THE ABOVE PROBLEM AND NEED TO BE FIXED . THEY REPLACED THE CLUTCH PARTS. WHEN IT CAME TIME TO PICK UP MY CALL I WAS TOLD I HAD TO PAY THE BILL TO RETRIEVE MY CAR BACK. $1088 THAT FORD WAS NOT GOING TO PAY THE REPAIR COST. I CALLED FORD AND WAS TOLD MY CAR HAS BRANDED TITLE SALVAGE.I DIDNT KNOW WHAT THAT MEANT BEFORE THE REPAIR. FORD CUSTOMER SERVICE### TOLD ME THEY USE A THIRD PARTY TO SEND NOTICES OF MY VIN. AND THEY DIDNT SEE THE SALVAGE REPAIRED ON MY TITLE, THATS HOW I RECEIVED THE RECALL.

Mileage: 69,718

Dec 17, 2019

TOOK MY FOCUS IN TO HAVE A CUSTOMER SATISFACTION RECALL CLUTCH REPLACEMENT FOR THE AUTOMATIC TRANSMISSION. I EXPERIENCED BAD JERKING AND ACCELERATION ISSUES. THE DEALER REPLACED THE CLUTCH 2 1/2 MONTHS AGO. I'M NOW AT THE DEALER WITH MY ENGINE LIGHT ON ON AND SEVERELY BAD JERKING AND SHIFTING ISSUES AGAIN. THE DEALERSHIP DIAGNOSTIC SAYS I NEED 2 TRANSMISSION SHIFT LEVERS REPLACED (LEVERS A &B) COST IN EXCESS OF $1000. THIS TRANSMISSION AS A WHOLE IS DEFECTIVE. WHY IS FORD GETTING AWAY WITH THIS???

Mileage: 137,638

Dec 16, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUDDERED AND HESITATED TO MOVE FORWARD. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO SELINSGROVE FORD (10 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870, (570) 374-8131) WHERE THE VEHICLE WAS INITIALLY REPAIRED UNDER WARRANTY; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Dec 9, 2019

WHEN MAKING A LEFT ENGINE WOULD HESITATE FOR 3-4 SECONDS AND NOT ALLOW TRANSMISSION TO ENGAGE.

Mileage: 14,000

Dec 8, 2019

I WAS DRIVING MY CAR HOME ON THE FREEWAY NOVEMBER 19, 2019. GOING ABOUT 65 MPH AND IT STARTED SHIFTING WEIRD. I MADE IT HOME HOOKED IT UP TO THE COMPUTER GOT THE CODES AND IT WAS ALL RELATED TO THE TRANSMISSION CONTROL MODULE. THE TRANSMISSION CONTROL MODULE WAS RECALLED ON MY CAR LAST YEAR AND THE DEALER FIXED IT. I TOOK IT BACK TO THE DEALER THEY HAD IT FOR ABOUT A WEEK, CALLED AND TOLD ME THEY REPLACE THE TRANSMISSION CONTROL MODULE AGAIN HOWEVER THERE WAS MORE DAMAGE. ITS TRANSMISSION PROBLEMS IT NEEDS A NEW CLUTCH ASSEMBLY, SLAVE CYLINDER AND 2 CLUTCH RELEASE LEVERS. THEY TOLD ME THIS WAS MY FAULT AND IT WOULD COST ME ABOUT $2000. I TAKE VERY GOOD CARE OF MY CAR I DIDN'T HAVE ANY PROBLEMS PRIOR TO THIS. I CAN'T AFFORD THE $2000 RIGHT NOW AND I'M STILL MAKING PAYMENTS ON MY CAR EVERY MONTH. DEALERSHIP HAS ALL THE INFO ON THEIR FILE.

Mileage: 139,000

Dec 7, 2019

WE BOUGHT A 2014 FORD FOCUS NEW IN 01/2015. FROM DAY 1 THE TRANSMISSION GAVE US TROUBLE, IT WOULD HESITATE AND SHUTTER WHILE ACCELERATING CAUSING MANY CLOSE CALLS OF GETTING HIT WHILE IN HEAVY TRAFFIC. ON ONE OCCASION IT POP INTO NEUTRAL FOR A COUPLE SECONDS BEFORE MOVING. WE ARE AFRAID TO DRIVE THIS CAR BUT DON'T WANT TO BE RESPONSIBLE FOR SOMEONE ELSE'S DEATH IF WE SELL IT. WE GAVE UP ON THE DEALERSHIP WHERE WE BROUGHT IT IN NUMEROUS TIMES TRYING TO GET REPAIRED AND THEY WOULD TELL US THERE WAS NOTHING WRONG WITH IT.

Mileage: 1,000

Dec 7, 2019

TYPICAL FORD FOCUS TRANSMISSION CLUTCH FAILURE. SHUDDERING, JERKING, ETC., IN INITIAL ACCELERATION. PURCHASED VEHICLE USED ON 9/2/17. TOOK IT IN TO DEALER FOR TRANSMISSION ISSUE ON 9/12/17. DEALER REPLACED CLUTCH, ACCORDING TO THE INVOICE, UNDER WARRANTY. VEHICLE STARTED HAVING SAME ISSUE, THOUGH VERY SLIGHT COMPARED TO FIRST TIME, AROUND 10/19. WENT TO DEALER MID-NOVEMBER 2019. WAS GIVEN APPOINTMENT FOR 12/3/19 FOR DEALER TO CHECK TRANSMISSION. PICKED UP VEHICLE ON 12/4/19. INVOICE STATES THEY REPLACED "SEAL ASY.-OIL 8138", "FLUID-TRANSM 5017", "CLUTCH ASY. 048090", "BRAKE CLEANER 21401". THEY ALSO PERFORMED THE RECALL REPAIR - "18S32 FUEL TANK DEFORMATION RECALL", AND, "18S32-A CHECK FOR AVAILABLE PCM SOFTWARE UPDATE, NO AVAILABLE SOFTWARE UPDATE, NO PARTS REPLACED." THE TRANSMISSION IS AN ONGOING ISSUE WITH THESE VEHICLES. WANTED TO SEND THIS TO NHTSA SO THERE IS A RECORD OF ANOTHER ONE. WILL UPDATE IN FUTURE SHOULD TRANNY FAIL AGAIN. STILL AWAITING A FORMAL RECALL ON THESE THINGS AS IT HAS BEEN A KNOWN ISSUE SINCE THE TRANNY WAS DESIGNED!

Mileage: 46,000

Dec 6, 2019

I BEGAN HAVING PROBLEMS WITH THE CHECK ENGINE LIGHT COMING ON. BEFORE I COULD GET IT DIAGNOSED I WAS ON THE ROAD GOING ABOUT 35 MILES PER HOUR WHEN I COMPLETELY LOST POWER. IT FELT AS IF THE TRANSMISSION HAD JUST SWITCH TO NEUTRAL AND I WAS GIVING GAS BUT GOING NOWHERE. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD PUT THE CAR IN PARK AND TURN IT OFF. WHEN I TURNED IT BACK ON I WAS ABLE TO PUT THE CAR IN DRIVE AND CARRY ON. A FEW DAYS LATER I WAS ON THE HIGHWAY GOING ALMOST 70 MILES PER HOUR WHEN I SUDDENLY COMPLETELY LOST POWER AGAIN. I WAS ABLE TO PULL OFF THE SIDE OF THE HIGHWAY BUT IT WAS FAIRLY TERRIFYING TO BE IN THE MIDDLE OF TRAFFIC AND ALL OF A SUDDEN NOT HAVE POWER. IT COULD HAVE BEEN DISASTROUS. I FINALLY GOT THE CAR RESTARTED AND TURNED AROUND AND WENT BACK HOME. DURING THIS TIME I RECEIVED A LETTER ABOUT A WARRANTY EXTENSION ALL THE TRANSMISSION CONTROL MODULE. I MADE AN APPOINTMENT WITH MY LOCAL FORD DEALER AND THEY CHANGED THE MODULE. I DROVE IT TO WORK AFTER A FEW DAYS AND HAD THE SAME ISSUE AGAIN. I WAS TOLD IT MUST BE A BA D MODULE SO THEY PUT IN A NEW 1. NOW HAVE ISSUES WITH THE CHECK ENGINE LIGHT COMING ON THAT CAN'T BE RESOLVED. THAT IS HOW THE TRANSMISSION ISSUES STARTED ORIGINALLY. I DON'T TRUST TO TAKE THIS CAR ON A TRIP. IT ONLY HAS ABOUT 68000 MILES ON IT BUT I HAVE LOST FAITH IN IT. WHAT IF MY DAUGHTER OR MY WIFE WERE DRIVING IT AND THIS HAPPENED. I CAN'T IMAGINE.

Mileage: 67,000

Dec 5, 2019

THE VEHICLE SHUTTERS WHEN SHIFTING GEARS AT LOW SPEED. OCCASIONALLY THE TRANSMISSION WILL HESITATE WHEN TAKEN OUT OF PARK INTO DRIVE. THE TRANSMISSION OVER HEATED WITHIN THE FIRST YEAR OF PURCHASED AND TOWED TO DEALERSHIP.

Mileage: 2,000

Dec 5, 2019

HAD TO HAVE 4 OR 5 DIFFERENT TRANSMISSION SERVICES DONE UNDER WARRANTY TO RESOLVE HARSH SHIFTING, ERRATIC SHIFTING, BUCKING ETC. INLUDING TOTAL CLUTCH REBUILDS, SOFTWARE FLASHES, AND TOTAL TCM REPLACEMENT AND THE ISSUE IS STILL NOT RESOLVED.

Dec 3, 2019

VEHICLE ALERT "STOP SAFELY NOW" CAME ON AND VEHICLE DEPOWERED WHILE IN MOTION, DRIVING STRAIGHT ON APPROXIMATELY 8/28/2019. PROBLEM REPEATED MULTIPLE TIMES WHEN VEHICLE WAS SUBSEQUENTLY STOPPED SAME DAY. SIMILAR TO PROBLEMS EXPLAINED IN NHTSA CAMPAIGN NUMBER: 13V-523. IN THE AFFECTED VEHICLES, A POWERTRAIN CONTROL MODULE SOFTWARE PROBLEM MAY RESULT IN A STALL-LIKE CONDITION. PROBLEM REPEATED ITSELF EACH TIME A START WAS ATTEMPTED 11/25-12/3/19, WHILE CAR WAS PARKED.

Mileage: 68,000

Dec 1, 2019

TOOK FORD FOCUS TO AN ESTIMATOR AT THE FORD DEALERSHIP TAYLOR FORD AND REPORTED A MAJOR TRANSMISSION ISSUE. THEY STATED ITS A FEE IN ADVANCE AND IT IS ONLY LOOKING INTO ONE ISSUE CALLED MODULE ONLY THE REST WOULD BE ON US INCLUDING FEE TO HAVE THIS ISSUE/ RECALL LOOKED AT. NOW WE HAVE NO TRANS AND HAVE BEEN TOLD THIS IS A REAL AND YET CONCEALED ISSUE BY FORD AND ALL THEIR EMPLOYEES ? WHAT THE HECK, WE WERE ALMOST KILLED ON THANKSGIVING AND VEHICLE WE WERE RIDING IN WOULD NOT SHIFT.

Mileage: 103,000

Nov 30, 2019

TRANSMISSION SLIPS FROM 1ST GEAR TO 2ND CREATING A DANGEROUS JERKY ACCELERATION. IT HAS ALMOST GOT ME REAR ENDED. IN TRAFFIC I WAS ACCELERATING AND IT WOULDN'T SHORT INTO SECOND CORRECTLY. WHEN IT DID IT SENT ME JERKING FORWARD WHEN TRAFFIC WAS STOPPING FORCING ME TO HIT THE BRAKES HARD AND CREATED A CHAIN REACTION WHICH THE CAR BEHIND ME NEARLY HIT ME. I WAS SENT A NOTICE STATING IT'S A KNOWN ISSUE AND FORD WOULD FIX IT AT NO COST. WHEN I BRING IT IN THEY ARE REFUSING TO FIX IT BECAUSE OF ITS BRANDED TITLE. THE NHTSA NEEDS TO MAKE THIS A MANDATORY SAFETY RECALL SO FORD WILL BE FORCED TO FIX THIS KNOWN ISSUE SO THEY CAN STOP WEASELING THEIR WAY OUT OF REPAIRS THAT ENDANGER CUSTOMERS SAFETY.

Mileage: 40,000

Nov 29, 2019

THE CAR SLIPPED TO NEUTRAL WITHOUT ANY WARNING WHILE DRIVING 65 MPH. I WAS LUCKY THAT NO ONE WAS BEHIND ME OR I WOULD HAVE GOT REAR ENDED AND GET KILLED OR MAYBE THE OTHER DRIVER WOULD HAVE BEEN KILLED.

Mileage: 48,020

Nov 24, 2019

VEHICLE LOSES POWER TO THE POINT OF ALMOST STALLING OUT, AND THEN SURGES FORWARD, SPINNING THE BACK TIRES. THIS HAPPENED ON A HILL, AND I WAS ALMOST HIT BY THE CAR BEHIND ME! THE RPM'S REV WAY UP AND THE ENGINE WON'T SHIFT. THE CAR SHUDDERS AND JERKS AND WON'T GET GOING UPON TAKE OFF. THIS HAPPENED SEVERAL TIMES AT AN INTERSECTION/STOP LIGHT, AND I AM AFRAID I AM GOING TO BE REAR ENDED. THE CAR WILL NOT GET GOING WHEN IT'S SUPPOSED TO.

Mileage: 51,600

Nov 14, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUDDERED UPON ACCELERATION. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING JACK DEMMER FORD (734-721-2600, LOCATED AT 37300 MICHIGAN AVE, WAYNE, MI 48184) WHERE THE COMPUTER SOFTWARE WAS REPROGRAMMED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE CLUTCH ASSEMBLY WAS REPLACED. THE DEALER STATED THAT A CERTAIN AMOUNT OF SHUDDERING WAS NORMAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

Mileage: 8,000

Nov 12, 2019

THIS CAR IS STALLING STALLING CONSTANTLY . IT JUST GETS WORSE AS TIME GOES BY . ONCE IT GETS GOING AT A GOOD SPEED ITS FINE . YET WHEN U TAKE OFF OR PULL OUT IN TRAFFIC IT STALLS AND IS EXTREMELY DANGEROUS. I'VE HAD IT LOOKED AT BY 2 MECHANICS AND THEY SAY ITS A PROBLEM WITH THOSE MODEL CARS AND THERE ARE RECALLS ON SOME .. I WOULD LIKE TO KNOW IF ITS RECALLED ON THIS CAR BECAUSE I AM VERY AFRAID OF GETTING KILLED BECAUSE OF THE STALLING .. PLEASE HELP BEFORE THIS HAPPENS

Nov 12, 2019

MY 2014 FORD FOCUS SE HATCHBACK HAS A DUAL CLUTCH TRANSMISSION THAT ADDS FOR A SPORTY FEEL AND BETTER GAS MILEAGE, THE DCT IS DRY CLUTCH AND THE GASKETS ARE TERIBBLE CUASING OIL TO GET INTO PARTS WHERE THEY SHOULDNT IN THE DCT CUASING THE TRANSMISSION TO STUTTER,LAG,AND BE UNDRIVEABLE THIS IS OBVIOUSLY A SAFTEY ISSUES THAT FORD KNEW. THE VEHICLE WAS IN MOTION ON A BACK ROAD.

Mileage: 100,000

Nov 7, 2019

THE CAR STARTED EXCESSIVELY JERKING WHILE DRIVING AT 45 MPH. THE CAR SELECTED THE WRONG GEAR AND COULD HAVE KILLED SOMEONE. THIS CAR IS DANGEROUS TO DRIVE. THE CAR HAD NEW CLUTCHES THAT ARE 7 MONTHS OLD. THE CAR DROVE HOME BUT WOULD NOT CRANK OR START AT ALL THE NEXT DAY. THERE WAS A RED ENGINE LIGHT ON THE DASH. THE TCM AND THE CLUTCH PACK HAS BEEN REPLACED BUT THE CAR IS NOT FIXED. IT STILL RIVE THE SAME WAY.

Mileage: 46,500

Nov 3, 2019

THE VEHICLE WAS PURCHASED ON AUGUST 11, 2019 FROM OURISMAN CHRYSLER DODGE JEEP RAM OF BOWIE. A FEW DAYS AFTER, I STARTED NOTICING ISSUES WITH ACCELERATION, DECELERATION, AND FUEL GAUGE ISSUES WITH THE VEHICLE. I WENT BACK TO THE DEALERSHIP AND I WAS TOLD THAT FIXING THE FUEL TANK RECALL AND TRANSMISSION WARRANTY EXTENSION ON THE VEHICLE WILL FIX THE ISSUES. I TOOK OFF A DAY FROM WORK AND TOOK TO OURISMAN FORD & LINCOLN IN ALEXANDRIA, VIRGINIA. AFTER SEVERAL HOURS OF WAITING, I WAS TOLD THAT I WILL HAVE TO DROP IT OFF ANOTHER DAY BECAUSE SOME PART(S) WILL BE ORDERED. ABOUT A WEEK AFTER, I DROPPED IT OFF AND IT STAYED FOR OVER 3 DAYS. I WAS TOLD THAT EVERYTHING WAS OKAY. PERHAPS, JUST ABOUT 1000 MILES OF DRIVING IN ABOUT 6 WEEKS AFTER THE REPAIR, I ALMOST HAD AN ACCIDENT DUE ALMOST SUDDEN STOP ON THE HIGHWAY ON FRIDAY, NOVEMBER 1, 2019. I WAS DRIVING AT ABOUT 60MPH WHEN THE VEHICLE ALMOST STOPPED WITH THE ALERT 'TRANSMISSION FAULT SERVICE NOW'. I MANAGED TO PULL OFF THE ROAD, TURNED OF THE ENGINE AND TURNED IT ON AFTER ABOUT 20 MINUTES AND THE ALERT CAME UP AGAIN. I DROVE AT NO MORE 20MPH WITH THE HAZARD LIGHTS ON TO MY HOME. I SCHEDULED APPOINTMENT WITH DARCARS FORD IN LANHAM MD TO DROP IT OFF ON MONDAY, NOVEMBER 4, 2019. I AM COMPLAINING BECAUSE I HAVE OWNED THIS FOR LESS THAN 90 DAYS BUT I HAVE GONE THROUGH A WHOLE LOT. NOW IT'S BECOMING CLEAR THAT THE DEALERSHIP KNEW, CONCEALED AND SOLD A SEVERELY USELESS VEHICLE THAT ALMOST TOOK MY LIFE. I AM FRUSTRATED BECAUSE THE ABSENCE OF A VEHICLE WILL OBSTRUCT MY WORK, MY SON'S SCHOOL AND ALL OUR MEDICAL APPOINTMENTS FOR THE WEEK. I SINCERELY NEED HELP... *TR

Mileage: 74,400

Oct 29, 2019

MY TRANSMISSION STOPPED ENGAGING AS I WAS TURNING INTO MY PARKING SPACE AT HOME AFTER A 150-MILE TRIP.I WAS IN MOTION. THE ENGINE RACED. I LET OFF THE GAS PEDAL. I TURNED OFF THE ENGINE, THINKING IT MIGHT BE A SOFTWARE GLITCH. WHEN I TRIED TO RESTART THE ENGINE, NOTHING HAPPENED. I HAD TO PUSH THE CAR INTO THE SPACE WITH THE TRANSMISSION IN NEUTRAL.

Mileage: 51,000

Oct 28, 2019

WHEN DRIVING MY 2014 FORD FOCUS, WHEN STOP AT A LIGHT AND BEGAN TO START GOING THE CAR STALLS OR OR IT STARTS TO SHAKE LIKE IF I WAS DRIVING A MANUAL TRANSMISSION, WHY HASN'T THE RECALL THEY SAID THEY DID FIXED THE PROBLEM!!! THIS HAPPENS ON CITY STREETS AND HIGHWAY.

Mileage: 30,000

Oct 24, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND "TRANSMISSION NOT IN PARK" APPEARED ON THE MESSAGE CENTER. THE VEHICLE WOULD NOT RESTART. THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE POWER TRAIN CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

Oct 23, 2019

CHECK ENGINE LIGHT CAME ON YESTERDAY OUT OF NOWHERE. CAR STARTED JERKING BAD AS I TOOK OFF. SLOWLY BUT GETTING WORSE TIL I HAD TO STOP. THEN DIDN'T WANNA CRANK BACK UP. STRANGE. SO WE HEAR A LOUD TICKING NOISE .. THIS IS WITH KEYS OUT OF THE CAR IGNITION.... I PUT KEYS IN , STILL NOTHING. EVENTUALLY IT CRANK BUT NO REVERSE. GOD HELP ME!!!!!!!!!!!

Mileage: 174,000

Oct 18, 2019

THERE HAD BEEN OVER 30 OCCURRENCES OF HAVING PROBLEMS WITH MY CAR NOT BEING ABLE TO PROPERLY SHIFT INTO THE RIGHT GEAR. I HAVE HAD THE CLUTCH REPLACED 5 TIMES BUT IT HAS NOT FIXED THE SHIFTING. I'VE RAN INTO ISSUES AT STOP SIGNS AND STOP LIGHTS OF ALMOST GETTING INTO ACCIDENTS BECAUSE MY CAR WON'T PROPERLY GO INTO THE GEAR OR SHIFT CORRECTLY. MORE RECENTLY, 3 MONTHS AGO; MY CAR TURNED OFF AND WOULD NOT RUN BACK ON. WHEN TAKING IT INTO FORD THEY STATED THEY HAD NO REASON WHY THIS OCCURRED AND HAD NO EXPLANATION FOR ME.

Mileage: 96,000

Oct 18, 2019

SINCE PURCHASING THE CAR IN 2014 I HAVE HAD MULTIPLE TRANSMISSION ISSUES. CLUTCH REPLACEMENTS. SENSORS. EVERYTIME GIVEN A DIFFERENT EXCUSE FOR THE SAME SHUTTER AND ISSUES WITH THE CAR STALLING. THIS LAST TIME THE CAR COMPLETELY HAULTED FROM GOING 45MPH ON A 4 LANE ROAD, TRASMISSION LIGHT FLEW ON, RPMS WOULD REV UP, BUT CAR WOULD BARELY CREEP. I WAS ALMOST SLAMMED INTO FROM BEHIND BEFORE I COULD SAFETY MOVE TO THE SLOW LANE AND TRAVEL TO A SAFE STOPPING POINT. YES THE CAR WAS STILL ABKE TO NAVIGATE, BUT THAT DID NOT MATTER WHEN VEHICLES WERE COMING UP ON ME DRIVING 45+MPH TO MY VEHICLE THAT STALLED OUT. I CALLED FORD. IT TOOK DAYS TO GET THE CAR BACK AND IT HAS BEEN RUNNING WORSE THAN EVER! TRANSMISSION IS CONSTANTLY SLIPPING. A NEW CONSTANT SHUTTER HAS NOW DEVELOPED. THE CAR WILL SOMETIMES BEGIN TO MOVE FROM A STOP LIGHT, BUT DECIDE TO SUDDENLY DROP TO A CRAWL AND THE RPMS GO HIGH THEN AS IT CORRECTS THE RPMS NO LONGER ADJUST AND THE CAR NO LONGER FEELS IT IS AUTO SHIFTING CORRECTLY. ISSUES OCCUR DURING DRIVING, ON HIGHWAYS, AT STOP LIGHTS/SIGNS. WHEN GOING A STEADY SPEED WHEATHER IS IT 25 OR 65 THE CAR CONSTANTLY SHUTTERS ALL THE TIME NOW. THE TRANSMISSION OR CLUTCH SLIP ANYTIME ANY GIVEN DAY. IT IS UNPREDICTABLE. WORSE MORE DANGEROUS PROBLEMS WITH THIS VEHICLE AND NO HELP FROM FORD.

Mileage: 58,000

Oct 15, 2019

PURCHASED USED IN JUNE 2018. HAVE HAD ISSUES WITH THE TRANSMISSION SHIFTING WHILE DRIVING. THE CAR WON'T SHIFT INTO REVERSE AT ALL. TOOK BACK TO DEALERSHIP AND WAS TOLD IT WASN'T COVERED UNDER THEIR POWER TRAIN WARRANTY. WAS TOLD IT WAS A CLUTCH ISSUE AND WAS A COMMON PROBLEM WITH THESE CARS THAT FORD FAILED TO FIX.

Mileage: 65,000

Oct 13, 2019

SHUDDERS AND SOMETIMES STALLS WHEN TRYING TO UPSHIFT,HAS DONE THIS SINCE NEW AND BEEN TAKEN BACK TO DEALERSHIP3 TIMES FOR REPAIR,PROBLEM STILL PERSISTS AFTER 61,000 MILES.FORD WAS AWARE OF THIS TRANSMISSION ISSUE AND SOLD CARS ANYWAY.VERY UNHAPPY WITH FMC.

Mileage: 75

Oct 11, 2019

WHEN PULLING OFF FROM A STOP THE CAR SHUDDERS AND SHAKES. THERE IS ZERO POWER BEHIND IT WHEN PULLING OUT NO MATTER A FLAT ROAD OR HILL. WHEN GOING UP HILL THE CAR STRUGGLES GREATLY. WHEN YOU ADD PASSENGERS TO THE EQUATION IT GETS INCREDIBLY WORSE. WHEN THERE ARE PASSENGERS IN THE CAR WHEN TAKING OFF FROM A STOP THE CAR SHAKES BAD AND HAS NO POWER. IT TAKES A LONG PERIOD TO GET TO EVEN 20 MPH WHICH MEANS GETTING ONTO A HIGHWAY IS EXTREMELY DANGEROUS. I AM TERRIFIED TO HAVE MY CHILDREN IN THIS CAR.

Mileage: 48,900

Oct 10, 2019

MY CAR'S TRANSMISSION HAS NOT WORKED CORRECTLY SINCE I PURCHASED IT NEW IN 2014. THE SALESMAN TOLD ME THAT THE JERKING WHILE ACCELERATING WAS THE COMPUTER GETTING USED TO MY DRIVING STYLE AND WOULD STOP AFTER A FEW WEEKS. THAT NEVER HAPPENED. IT JERKS, STUTTERS, STALLS, SURGES WITHOUT WARNING. IT'S DANGEROUS. I'VE HAD NEAR MISSES AND HE. I PULL OUT INTO TRAFFIC AND IT STALLS OUT. DRIVING AT LOW RPM IS THE WORST. THIS CAR IS A HAZARD AND SHOULD HAVE BEEN RECALLED YEARS AGO. BETTER YET FORD SHOULD NEVER BEEN ALLOWED TO CONTINUE TO SELL CARS WITH THE DPS6 TRANSMISSION AFTER THEY KNEW IT WAS DEFECTIVE. I WANT TO MAKE IT CLEAR THAT THIS PROBLEM IS ONGOING

Mileage: 10

Oct 10, 2019

HELLO I HAVE A 2014 FORD FOCUS AUTOMATIC GEAR WITH ONLY 80K MILES ON IT, I START FEELING A PROBLEM WHEN THE CAR IS SHIFTING FROM FIRST TO 2ND GEAR ONE MONTH AGO AND NOW I JUST HAD A A ALERT SAYING. " TRANSMISSION FAULT SERVICE NOW " I REALLY CAN'T BELIEVE IT TO MUCH PROBLEMS WITH THIS CAR I HOPE THERE CAN BE A RECALL TO FIX IT BECAUSE THIS IS JUST A SCAM FROM FORD THERE TAKING OUR MONEY AND GIVING US CARS THAT ARE NOT RELIABLE AT LEAST LOWER THE PRICE OF THE CARS IF YOUR SELLING THEM WITH PROBLEMS THIS IS UNACCEPTABLE TO MAKE CARS WITH ISSUE THAT WILL COST US MORE MONEY TO FIX IT THAN IT'S ORIGINAL PRICE WHAT TYPE OF SCAM IS THIS WHERE THE CUSTOMERS RIGHT REGARDING GETTING SCAMMED LIKE THIS

Mileage: 20

Oct 8, 2019

WHEN I PUT THE CAR INTO DRIVE AFTER REVERSING OUT OF MY DRIVEWAY, IT WOULD SHIFT INTO DRIVE BUT THE CAR WOULDN'T GO

Mileage: 89,700

Oct 7, 2019

WHILE COASTING THE VEHICLE CAN'T DECIDE TO DOWNSHIFT OR GO INTO NEUTRAL. CAR HESITATES FROM A DEAD STOP WHEN THERE IS PASSENGERS.

Mileage: 103,000

Oct 1, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED TRANSMISSION FAILURE EVER SINCE PURCHASING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED WITHOUT WARNING. THE CONTACT ALSO STATED THAT AFTER AN EXTENDED PERIOD OF DRIVING, THE STALLING BECAME MORE PREVALENT. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THEY WERE AWARE OF THE TRANSMISSION DEFECT AND OFFERED HIM A SOFTWARE UPGRADE. THE CONTACT STATED THAT THE FAILURE PERSISTED AFTER THE UPGRADE. THE CONTACT TOOK THE VEHICLE TO STATE COLLEGE FORD LINCOLN INC (3140 W COLLEGE AVE, STATE COLLEGE, PA 16801, 814-238-5041) AND WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED AND THAT THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY BECAUSE IT WAS UNDER A RECONSTRUCTED TITLE. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY OUT OF POCKET FOR THE CLUTCH TO BE REPLACED. HE ALSO HAD TO PAY AN $85 DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Mileage: 20,000

Sep 30, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS THE VEHICLE INDEPENDENTLY ACCELERATED THE CONTACT WAS ALMOST INVOLVED IN A CRASH THE CONTACT WAS CONCERNED ABOUT THE TRANSMISSION AND A PROBLEM WITH SHUDDERING WHILE DIVING WHILE DRIVING AT 25 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITH THE RPM'S REDLINED. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FISHTAILED TO A STOP. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. ADDITIONALLY, THE VEHICLE EXPERIENCED A HESITATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED ON SEVERAL OCCASIONS. ON ONE OTHER OCCASION WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS SCHEDULED TO RECEIVE FIELD SERVICE ACTION NUMBER: 19N08 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. JOHN SANG FORD LINCOLN, 195 UPPER RIVER RD, GALLIPOLIS, OH 45631, (800) 272-5179, WAS CONTACTED BY PHONE TO HAVE THE FIELD SERVICE CAMPAIGN PERFORMED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

Sep 30, 2019

THE CAR HAS BEEN STALLING, JERKING, JUMPING AND SKIPPING EVERY TIME I ACCELERATE. I HAVE TAKEN THE CAR TO THE DEALERS MORE THAN 4 OR 5 TIMES SINCE I BOUGHT IT IN 2014! THEY TOLD ME THOSE CARS WILL DO THAT. WRONG! I HAVE ALL THE PAPERWORK OF HOW MANY TIMES I HAVE TAKING IT FOR THE SAME THING. THE CAR CONTINUES TO SHUDDERS AT SLOW SPEEDS, AND JERKS INTO GEAR. WHEN BACKING UP ON INCLINE STREET/DRIVEWAY, ROLLS BACK. WHEN ACCELERATING IN A HIGHWAY IS DANGEROUS AS THE CAR DOES NOT RESPOND AND MAKING IT A SAFETY HAZARD WHEN SHIFTING LANES, ENTERING ON INTERSECTIONS OR HIGHWAY. THE PROBLEM CONTINUES AFTER TAKING IF TO THE DEALER MANY TIMES.

Mileage: 40,000

Sep 30, 2019

HAVE BEEN EXPERIENCING MAJOR JERKING AND STUTTERING WHEN CAR CHANGE FROM 1ST TO 2ND GEAR. REALLY HAVE TO PRESS ON GAS FOR IT TO ACCELERATE. VERY DANGEROUS FOR WHEN TRYING TO MERGE LANES ON FREEWAY. IT HAS SHUT OFF TWICE ON DIFFERENT OCCASIONS AND WOULD NOT RESTART. CHECK ENGINE LIGHT JUST TURNED ON AT 89,000 MILES. EXTREMELY UNCOMFORTABLE WITH DRIVING IT DUE TO THESE PROBLEMS. THERE WERE OCCASIONS WHERE I COULD NOT ACCELERATE AND CARS WERE CLOSE TO CRASHING INTO ME.

Sep 27, 2019

MY 2014 FOCUS IS PART OF THE GROUP OF CARS THAT HAS A TERRIBLE CLUTCH SLIPPAGE PROBLEM. IT'S SO BAD THAT FORD HAS OFFERED TO REPLACE THE CLUTCH ON EXTENDED WARRANTY THROUGH A CUSTOMER SATISFACTION PROGRAM. ONLY ONE PROBLEM, BECAUSE MY CAR HAS A RESTORED SALVAGE TITLE, THAT PROGRAM DOESN'T INCLUDE ME. FORD HAS REPLACED THIS CLUTCH ONCE A WHILE BACK, THE CAR HAD A RESTORED TITLE THEN AS WELL. SO THIS CLUTCH THAT IS BAD IS THE REPLACED CLUTCH THAT SHOULD HAVE A WARRANTY REGARDLESS OF THE TITLE STATUS OF THE CAR. IF THIS HAD BEEN LISTED AS A RECALL, IT WOULD HAVE COVERED ME, BUT BECAUSE IT'S CALLED A "CUSTOMER SATISFACTION PROGRAM" THEY WON'T COVER ME. FORD CLAIMS THEY CAME TO THAT CONSENSUS WITH THE HELP OF THE NHSTA, IF THIS IS SO, PLEASE EXTEND THE CLUTCH COVERAGE TO PEOPLE LIKE ME! WE HAVE THE SAME PROBLEM CLUTCH AS CARS WITH A CLEAN TITLE, AND THE CLUTCH DIDN'T GO BACK BECAUSE OF AN ACCIDENT! IT'S A TERRIBLE PRODUCT THAT FORD DISCONTINUED FOR GOOD REASON. PLEASE RECONSIDER AND MAKE THIS A RECALL.......

Mileage: 29,000

Sep 27, 2019

NOT SURE WHY BUT CAR STUDURDS GOING IN TO 1ST GEAR AND 2ND. FUEL FOR THIS VEHICLE IS CONSUMED VERY FAST.

Mileage: 1

Sep 24, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT HE EXPERIENCED SEVERAL FAILURES WITH THE TRANSMISSION. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN); HOWEVER, THE FAILURE PERSISTED. AFTER THE REPAIR, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT INFORMED VIVA FORD (5550 N DESERT BLVD, EL PASO, TX 79912, 915-834-2800) AND WAS INFORMED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO VIVA FORD ON SEVERAL OCCASIONS TO HAVE THE VEHICLE SERVICED FOR SEVERAL UNKNOWN RECALLS AND DEFECTS. REGARDING THE LATEST FAILURE, THE DEALER INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000.

Mileage: 18,000

Sep 24, 2019

CAR HAS BEEN IN DEALER AT FRED GRANDE FORD FOR OVER A MONTH FOR RECALLS ON TRANSMISSION AND FUEL TANK NO RESOLUTION RECALL 18 V DASH 735 AND TRANSMISSION SHUTTER DEALERSHIP WILL NOT REPAIR A VEHICLE AND IS TRYING TO CHARGE ME A FEE FOR A RECALL

Sep 23, 2019

CAR IS JUMPING AND SKIPPING WHEN TAKING OFF FROM A STOP.

Mileage: 32,000

Sep 20, 2019

JUST GOT ANOTHER LETTER FROM FORD EXTENDING WARRANT ON PARTS. AT 80K TRANSMISSION, FROM TAKE OFF STILL PULLS ANS JERKS, HESITATES, AND FINALLY LUNGES, CAN'T EVEN PASS ON FREEWAY. IT'S A SAFETY HAZARD.

Mileage: 80,000

Sep 20, 2019

FROM A DEAD STOP CAR SHUDDERS, BETWEEN GEARS WILL SLIP THEN PULL. NOT REALLY ACCELERATING. CLUTCH WILL SLIP, THEN JERK WHEN IT CATCHES. THIS IS PREVALENT IN LOWER GEARS.

Mileage: 120,000

Sep 19, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT INTO GEAR AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HAGERSTOWN FORD (1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 24237271. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

Sep 19, 2019

QUITE OFTEN MY CAR SHUTTERS WHEN I START TO TAKE OFF OR GO UP AN INCLINE. THE SHIFTING SEEMS TO WIND OUT LONGER THAN IT SHOULD WHEN I PRESS THE ACCELERATOR TO SPEED UP. I ALSO EXPERIENCE A ROLLBACK WHEN ON A HILL WHILE STOPPED. THE SHUTTERING AND THESE OTHER ISSUES HAVE BEEN HAPPENING SINCE I BOUGHT THE CAR AT A FORD DEALERSHIP IN FEB, 2017.

Sep 18, 2019

RECEIVED A NOTICE FOR A CLUTCH REPAIR, BRINGING IN ON FRIDAY. CAR STILL SHUDDERS AT SLOW SPEEDS, AND JERKS INTO GEAR. WHEN BACKING UP ON INCLINE DRIVEWAY, CAR ROLLS BACK.

Mileage: 127,000

Sep 17, 2019

VEHICLE SHUDDER WHILE ACCELERATING FROM STOP. 1ST TO 2ND GEAR. PREEXISTING CONDITION FROM MANUFACTURER

Mileage: 79,680

Sep 13, 2019

TAKATA RECALL. MY CAR WAS STATIONARY WHEN THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO SLOWLY GET HOME ONCE I GOT PAST TWO RPM'S CAR DRIVES FINE. BEFORE YOU GET TO TWO RPMS, THE CAR WILL STALL, JERK, SHAKE. CAR DIED AT INTERSECTION WHEN I HAD TO MAKE COMPLETE STOP, STARTED SHAKING TERRIBLE BAD WAS ABLE TO TURN OFF THE ENGINE OFF AND TURN IT BACK ON BARELY MAKING IT THROUGH THE INTERSECTION AGAIN ONCE YOU GO PAST TWO RPMS SPEED IS FINE SYMPTOMS DISAPPEAR. GOING THROUGH ANOTHER MAJOR INTERSECTION CAR ALMOST STALLED IN THE MIDDLE OF THE INTERSECTION ALMOST CAUSING A T-BONE ACCIDENT. THIS IS A VERY DANGEROUS CAR .

Mileage: 80,000

Sep 13, 2019

I ONLY DRIVE ONCE PER WEEK, STILL SHUDDERING WITH LACK OF POWER. CAR ACTUALLY DECELERATES ON INCLINE, REALLY HAVE TO GET ON GAS.

Mileage: 52,000

Sep 12, 2019

TAKATA RECALL. ON THE DATE OF 9/4/19 WHILE BACKING OUT OF MY DRIVEWAY ONTO A MAIN STREET, MY CAR STALLED AS I SHIFTED MY GEAR INTO DRIVE. THE CHECK ENGINE LIGHT IMMEDIATELY TURNED ON AFTER. I THEN PRESSED THE GAS PEDAL AFTER SHIFTING INTO DRIVE TO MOVE MY CAR FROM IMPEDING TRAFFIC BUT THE CAR WOULD NOT MOVE. I PROCEEDED TO GET OUT OF THE CAR AND PUSH THE CAR TO A SAFE AREA. AFTER, I TURNED OFF AND ON MY CAR HOPING THIS WOULD JUST BE A MINOR ELECTRICAL MISTAKE BUT WHEN I TURNED THE ENGINE BACK ON, THE CAR WOULD TAKE APPROXIMATELY 15 SECONDS (WHILE PRESSING ON THE GAS PEDAL) TO JOLT FORWARD AND PROCEED TO DRIVE IN A JITTERY MANNER. WHILE DRIVING TO MY NEAREST MECHANIC, THE CAR CONTINUED TO STUTTER, WHILE THE GAS PEDAL AND ACCELERATION DID NOT CORRESPOND WITH EACH OTHER. UPON ARRIVING TO MY MECHANIC I WAS NOTIFIED THAT I MAY STILL HAVE WARRANTY ON MY FORD VEHICLE. I WAS THEN TOLD BY FORD DEALERSHIP THAT I HAD AROUND 6 OR 7 RECALLS ON MY VEHICLE, ONE BEING TRANSMISSION. I WAS UNAWARE OF THIS NOR DID I RECEIVE ANY NOTIFICATION THAT MOST OF THESE RECALLS WERE CALLED ON MY VEHICLE. AFTER TALKING WITH THE FORD SERVICE ASSISTANT HE STATED THEY WERE UNABLE TO FIX MY TRANSMISSION FULLY BUT ONLY REPLACE THE PARTS THAT WAS RECALLED FOR THE VEHICLE (TRANSMISSION MODULE). I WAS AT RISK OF A VERY BACK CAR ACCIDENT DUE TO THE FORDS RECALLS AND THE LACK OF THEIR ABILITY TO MAKE THEIR CUSTOMERS AWARE OF THESE PROBLEMS. I AM VERY UPSET AND WOULD LIKE TO HAVE MY CAR'S TRANSMISSION FIXED AS SOON AS POSSIBLE.

Mileage: 81,116

Sep 11, 2019

NOT ONLY HAVE I BROUGHT MY CAR IN 4 TIMES FOR THE TRANSMISSION, NOW THE SUSPENSION IS STARTING TO SAG WHICH IS CAUSING THE TIRES TO RUB AND WEAR OUT AFTER A YEAR. I HAVE BEEN TOLD BY THE SERVICE DEPARTMENT THAT THIS IS IRREPARABLE.

Mileage: 45,000

Sep 10, 2019

I WAS TOLD UPON PURCHASE THAT MY VEHICLE WAS SUPPOSED TO SHUDDER AND LUNGE, I WAS NOT INFORMED OF THE SEVERITY OF THE RECALLS AND THE TRANSMISSION ISSUES. MY CAR IS UNSAFE TO DRIVE AS IT HAS TROUBLE SWITCHING GEARS, AND I FEAR PULLING INTO TRAFFIC. WHEN GETTING IT FIXED THE FORD DEALERSHIP, BILL COLLINS FORD IN LOUISVILLE KY REFUSED A CURIOUSLY VEHICLE FOR THE 7-10 DAYS IT IS ESTIMATED THEY WILL NEED TO 'REPAIR' MY TRANSMISSION

Sep 10, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO STALL AND SHUT OFF IN THE MIDDLE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE 20 MPH TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON APRIL 11, 2019, BUT THE FAILURE CONTINUED. THE CONTACT ALSO EXPERIENCED A FAILURE WHEN TRYING TO USE THE REVERSE GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 108,836.

Mileage: 108,836

Sep 10, 2019

TRANSMISSION SLIPS AND STOPPED WORKING. SOFTWARE HAS BEEN UPDATED/RELOADED 4 TIMES. REPLACED CONTROL MODULE. FIXED CLUTCHES

Sep 10, 2019

CAR WILL SHOW "STOP SAFELY NOW" WARNING AND COMPLETELY SHUT OFF ALL CONTROLS AT HIGHWAY SPEEDS. THAT CAR DOES NOT ALLOW YOU TO MOVE IT OUT OF THE FAST LANE OR ANY LANE. THERE IS NO WAY TO MOVE THE CAR TO SAFETY ONCE THE WARNING ACTIVATES. VERY DANGEROUS SITUATION.

Mileage: 108,000

Sep 9, 2019

FORD CUSTOMER SATISFACTION PROGRAM 19N08 IS AN EXTENDED WARRANTY FOR THE CLUTCH. THE LETTER STATES IT IS A ONE TIME REPAIR PROGRAM. HOWEVER, WHEN I REACHED OUT TO FORD THE SYSTEM SAID THERE WAS NO FURTHER INFORMATION ON THE PROGRAM. THE TROUBLE IS MY VEHICLE HAS ALREADY HAD A CLUTCH REPLACEMENT AND THE PROBLEM STILL EXISTS. SO IF FORD ALLOWS FOR ONLY A ONE TIME REPAIR THEN THOSE VEHICLES THAT STILL EXPERIENCE DELAYED ACCELERATION, SHUDDER, BUCKING, AND KICKING AFTER A CLUTCH REPLACEMENT WILL NOT BE COVERED. THE IDEA THAT FORD IS EXTENDING THE WARRANTY FOR A ONE TIME REPAIR SHOWS THE COMPANY MAY LEAVE PEOPLE WITH VEHICLES THAT DO NOT FUNCTION PROPERLY. MY VEHICLE IS ONE THAT FALLS INTO THIS CATEGORY.

Mileage: 71,000

Sep 9, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 15 MPH, THE TRANSMISSION COMPLETELY FAILED WITHOUT WARNING. PRIOR TO THE FAILURE, THE TRANSMISSION FAULT WARNING INDICATOR ILLUMINATED. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) BY WEBB FORD (9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322, 219-924-3400). AFTER THE REMEDY WAS PERFORMED, THE FAILURE CONTINUED. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED THAT THE FAILURES WERE NORMAL AND THAT THE VEHICLE NEEDED TO BECOME ACCUSTOMED TO THE CONTACT'S DRIVING PATTERNS. SINCE OWNING THE VEHICLE, THE CONTACT HAD TAKEN THE VEHICLE TO BE SERVICED FOR SEVERAL TRANSMISSION FAILURES AT SEVERAL OTHER DEALERS INCLUDING RIVER VIEW FORD (2200 US-30, OSWEGO, IL 60543, 888-994-1003), ART HILL FORD LINCOLN (901 W LINCOLN HWY, MERRILLVILLE, IN 46410, 219-738-5300), AND VAN DRUNEN FORD (3233 183RD ST, HOMEWOOD, IL 60430, 708-798-1668). FOR THE RECENT FAILURE, VAN DRUNEN FORD REPLACED THE CLUTCH. THE CONTACT REFUSED TO PAY FOR THE REPAIR DUE TO ALL THE PREVIOUS RECALLS ASSOCIATED WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,263.

Mileage: 15,263

Sep 9, 2019

CHATTERING, SHUDDERING AND CUTTING OUT ON ACCELERATION AND IT HAS ERRATIC AND DELAYED SHIFTING.

Mileage: 19,360

Sep 9, 2019

FORD SHOULD GIVE ME A NEW TRANSMISSION, CAN'T EVEN GET TO LA FROM HOLLISTER. THE VEHICLE STILL HAS NO POWER, AND IS SLIPPING AND HESITATING LIKE CRAZY.

Mileage: 10

Sep 9, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIOLENTLY VIBRATED. ALSO, THE VEHICLE VIBRATED WHEN STARTED AND COOLANT WAS DISCOVERED LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO LINDSAY FORD (11250 VEIRS MILL RD, WHEATON, MD 20902, (888) 457-7005) WHERE THE WATER PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

Mileage: 59,000

Sep 6, 2019

CAR SHUTTERS WHEN PULLING OUT SLIPS WHEN ACCELERATING HARD SHIFTS TRANSMISSION CONTROL MODULE REPLACED UNDER RECALL.FORD ISSUED A CUSTOMER SATISFACTION BULLETIN A COUPLE OF WEEKS AGO BULLETIN # 19N08 BUT REFUSE TO REPLACE CLUTCH BECAUSE OF TITLE BRANDED VEHICLE THIS CAR IS DANGEROUS TO DRIVE BECAUSE IT LOSES POWER WHEN CLUTCH SHUTTERS AND WHEN PASSING VEHICLE CLUTCH SLIPS HORRIBLY.THIS PROBLEM IS A SAFETY ISSUE AND WHEN I CONTACTED FORD CUSTOMER SERVICE THEY REFUSED TO PERFORM RECALL ON VEHICLE.

Mileage: 55,341

Sep 6, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE DID NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT MERGED TO THE SHOULDER AND THEN KEPT DRIVING UNTIL THE DESIRED SPEED OF 65 MPH WAS REACHED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

Sep 6, 2019

VEHICLE HAS A CLUNKING NOISE FROM THE ENGINE AREA

Mileage: 11,546

Aug 31, 2019

DOWN SHIFTS AND STALLS OUT IN TRAFFIC WITHOUT WARNING.ENGINE LIGHT COMES ON AND ENGINE SHUTS OFF.

Mileage: 122,000

Aug 31, 2019

I WAS DRIVING ON THE HIGHWAY AND THE CAR JUST STOPPED GETTING GAS OR RESPONDING TO ME IT DROPPED SPEED DRAMATICALLY AS A SIMI WAS BEHIND ME WHICH READ OVERSIZED LOAD AND I WAS GOING UP HILL SO I WAS TRYING TO TRY MY HARDEST TO GET IN THE EMERGENCY LANE THEN THE ENGINE LIGHT POPPED ON FOOLING A WARNING OF MY TRANSMISSION WAS HOT TO STOP. I WAS TERRIFIED I HAD MY 2 KIDS IN THE BACK AND THEY WERE SCARED ALSO I THOUGHT FOR SURE WE WERE GOING TO DIE THAT MOURNING. I'M TO SCARED TO DRIVE THAT CAR OR ANY OTHER CAR AFTER GOING THREW THAT. IT'S IN THE SHOP NOW BUT THE DEARSHIP IS ALREADY TRYING TO TELL ME THE BILL FOR STUFF. I'M CONFUSED AND VARY AGGRAVATED THANKS TO ALL THAT I DONT KNOW WHAT TO DO BEING A SINGLE DAD TRYING TO DO GOOD. THIS HAPPENED ON I-25 NORTH BOUND NEAR HIGHWAY 66 MEAD EXIT. COLORADO

Mileage: 65,000

Aug 30, 2019

THE FORD FOCUS I OWN WAS MANUFACTURED IN 2014 WITH A KNOWN TRANSMISSION PROBLEM. THE MANUFACTURE ALONGSIDE THEIR FRANCHISES KNOW ABOUT THIS ISSUE YET THEY STILL REFUSE TO REPAIR IT.

Aug 29, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTED OUT OF FIRST GEAR AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE STALLED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE FAILED TO START AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COMPUTER SYSTEM FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

Aug 28, 2019

TCM AND FUEL SYSTEM PURGE VALVE ARE BOTH RECALLED ON THIS VEHICLE , I HAVE TAKEN IT TO FORD 6 TIMES IN A YEAR FOR THIS ISSUE, THEY TELL ME ITS NOT AFFECTED BUT IT IS ACCORDING TO YOUR WEBSITE AND MY CAR HAS ALL THE SYMPTOMS OF IT, ITLL LOOSE POWER ON THE INTERSTATE AND THEN AFTER I GET IT RESTARTED I CAN MAKE IT 2 MILES AND IT DOES IT AGAIN, IT IS A DEATH TRAP.

Mileage: 144,000

Aug 26, 2019

INQUIRY FROM CONGRESSMAN JEANNE SHASHEEN ON BEHALF OF HER CONSTITUENT, REG: COMPLAINT TOWARDS FORD DEALERSHIP, REQUEST TO LOOK INTO POSSIBLE RECALL OF 2014 FORD FOCUS SE TRANSMISSIONS. *LD *JS

Aug 26, 2019

BEEN HAVING ISSUES WITH TRANSMISSION. IT HAS BEEN REPLACED 3 TIMES. TODAY TRANSMISSION REVVED UP TO 4000 RPM THEN STUTTERED AND COMPLETELY SHUT OFF WHILE TRAVELING ON THE FREEWAY GOING 70MPH. NOT THE FIRST TIME THIS HAS HAPPENED. GOING TO SHOP TOMORROW. NOT LOOKING FORWARD TO SPENDING $1500 A FOURTH TIME.

Mileage: 160,000

Aug 23, 2019

THE TRANSMISSION SLIPS ON ACCELERATION AT STARTS AND ON HIGHWAYS. IT FEELS LIKE IT'S THE TRANSMISSION IS IN NEUTRAL.

Mileage: 42,000

Aug 23, 2019

TRANSMISSION SLIPS IN 1ST AND 2ND GEAR, SOMETIMES SO BAD THAT ACCELERATION IS LAGGING. DANGEROUS IN TRAFFIC.

Mileage: 70,000

Aug 21, 2019

POWER STEERING FAILED WHILE DRIVING. NEARLY CAUSED AN ACCIDENT. LUCKY THERE WERE NO OTHERS ON THE ROAD. FORD DEALERSHIP SAID RACK AND PINION NEEDED REPLACING. 2 WEEKS LATER THE TRANSMISSION COMPLETELY FAILED. HAD ALREADY BEEN RE-PROGRAMMED AS PART OF THE 14M02 PROGRAM. THIS DIDN'T FIX THE JUDDERING AND POOR GEAR PERFORMANCE. DEALER SAYS TRANSMISSION IS BROKEN AND NONE OF THE CUSTOMER PROGRAMS APPLY.

Mileage: 80,000

Aug 21, 2019

THIS YEAR AND MODEL HAD A RECALL FOR THE CLUTCH IN THE TRANSMISSION DUE TO CLUTCH WILL STALL AND SHUTTER. MY VEHICLE HAS HAD THE CLUTCH CHANGED 3 TIMES NOW WITHOUT RESULT. I AM CURRENTLY IN NEED OF THE 4TH CLUTCH REPAIR ON MY 2014 FORD FOCUS AND NOW I AM BEING TOLD BY MY FORD DEALERSHIP THAT IS " RECALL" PART WILL NOT BE COVERED AND IT WILL COST ME $1800 TO FIX EVEN THOUGH THIS HAS NOT BEEN CORRECTED THE PAST 3 TIMES. NOW MY CAR IS NOT SAFE FOR ME TO DRIVE AS IT WILL STALL. MY CAR CURRENTLY WILL SHUTTER WHILE TRYING TO SPEED UP FROM 0-20 WHICH MAKES IT DIFFICULT TO PULL OUT SAFELY AND IT IS NOW NOT DOWN SHIFT PROPERLY AND THE WARNING LIGHTS WILL COME ON. I HAVE NOT DRIVEN MY CAR FOR A WEEK NOW AND THIS IS MY MAIN MEANS OF TRAVEL FOR WORK TO SUPPORT MY FAMILY.

Mileage: 140,000

Aug 19, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. ON ANOTHER OCCASION, WHILE ATTEMPTING TO EXIT FROM A PARKING LOT THE VEHICLE FAILED TO START. ROADSIDE ASSISTANCE WAS CONTACTED AND WAS ABLE TO PROVIDE A JUMP START. THE VEHICLE WAS TAKEN TO PACIFICO FORD (LOCATED AT 6701 ESSINGTON AVENUE, PHILADELPHIA, PA 19153, (877) 349-3923) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE TRANSMISSION CONTROL MODULE AND TRANSMISSION CLUTCH NEEDED TO ALSO BE REPAIRED. THE FUEL TANK AND TRANSMISSION CONTROL MODULE WERE REPLACED; TWICE HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ALSO INFORMED THAT IT WOULD COST $947 TO REPLACE THE TRANSMISSION CLUTCH. THE REPAIR WAS NOT PERFORMED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

Aug 17, 2019

MY FORD FOCUS WOULD REV UP AND DOWN.... AND WHEN I WOULD HIT A SPEED OVER 50 MPH I COULDN'T PRESS THE GAS ANYMORE. I WOULD HAVE TO COAST TO THE SIDE OF THE ROAD BECAUSE MY GAS PEDAL WOULDN'T TAKE ME ANYWHERE. THE LAST TIME IT HAPPENED, I ALMOST DIED. I WAS PULLING OUT OF THE GYM PARKING LOT AND IT STARTED ACTING UP AGAIN AND IT STALLED IN THE MIDDLE OF THE ROAD WITH ON COMING TRAFFIC. THE CAR WILL STAY ON BUT WHEN YOU PRESS THE GAS IT GOES NO WHERE. I TOOK IT TO FORD, AND THEY REPLACED WHAT THEY BELIEVE IS WRONG WITH THEIR CURRENT TRANSMISSION PROBLEMS. BUT IT STILL CONTINUES TO DO THE SAME THING. THEY ARE NOT SAFE CARS!!!!

Mileage: 70,000

Aug 16, 2019

VEHICLE SHUTTERS ALMOST STALLS IN FIRST GEAR BETWEEN 1000 AND 3000 RPMS AFTER 3000 RPMS CAR RUNS SMOOTH SHIFTS EASY ALMOST AS IF CAR HAS NOT ENOUGH FUEL OR TOO MUCH AIR , BUT ONLY WHEN CAR FIRST STARTS MOVING. CAR JERKS AS IF YOU WERE LEARNING TO DRIVE STICK SHIFT FOR THE FIRST TIME. COMMON FOCUS TRANSMISSION PROBLEM.

Mileage: 71,000

Aug 16, 2019

NOISE COMING FROM STEERING WHEEL WHEN TURNING; SHUTTERING; STRUGGLING TO ACCELERATE; TRANSMISSION STALLED OUT ON A HILL; REMOTE LOCK BUTTON FOUND NON FUNCTIONAL AT TIMES; BLUETOOTH NON FUNCTIONAL.

Mileage: 12,523

Aug 15, 2019

CAR SPUTTERS AND LAGS WHEN PRESSING THE GAS PEDAL FROM A STOPPED POSITION. FEELS LIKE THE CAR IS NOT GOING TO GO. DELAYS AND SPUTTERS. IT DOES THIS DAILY; OFTEN.

Mileage: 70,000

Aug 15, 2019

I'M STILL HAVING DAILY SHUDDERING AND STALLING ISSUES, I HAVE TO BRING IN FOR SERVICE AGAIN.

Mileage: 60,000

Aug 14, 2019

TRANSMISSION JUMPS AND SLIPS RANDOMLY. NEXT DAY, IT'S FINE. IT'S GENERALLY BETWEEN 1-3 GEARS.

Mileage: 130,000

Aug 14, 2019

TRANSMISSION WAS JERKING LIKE A MANUAL WHEN SHIFTING OUR 2014 FORD FOCUS WITH 47,706 MILES. TOOK TO LOCAL DEALERSHIP AND THEY TOLD ME I WAS OUT OF WARRANTY. READ AN ARTICLE ABOUT AND EXTENDED WARRANTY FOR SUCH AN ISSUE. I AM ATTACHING MY INVOICE FOR REPAIRS.

Mileage: 47,706

Aug 14, 2019

PURCHASED CAR IN APRIL 2019. TOOK IT BACK TO DEALER A FEW TIMES NEEDS A WHOLE NEW CLUTCH

Mileage: 73,000

Aug 13, 2019

VEHICLE IS EQUIPPED WITH THE FORD DPS6 TRANSMISSION. TRANSMISSION SHIFT ROUGH, STUTTERS AND HESITATES. TOOK THE VEHICLE TO ROBINSON BROTHERS FORD IN BATON ROUGE, LA. SERVICE DEPARTMENT INDICATED THAT THE CLUTCHES AND SEALS IN THE TRANSMISSION NEEDED TO BE REPLACED.

Aug 13, 2019

THE TRANSMISSION MALFUNCTION LIGHT CAME ON WHILE DRIVING AND THE VEHICLE SHUDDERED ON ACCELERATION. THIS HAPPENED A FEW TIMES. THE CAR WOULD SHUDDER AND JERK AND IT WOULD LOSE POWER.

Mileage: 35,369

Aug 10, 2019

2014 FORD FOCUS JERKS ON TAKE OFF WHEN ACCELERATING. DANGEROUS IN WET CONDITIONS. NUMEROUS TIMES HAVE BEEN TAKEN TO DEALER AND FINALLY HAVE HAD A CLUTCH REPLACED AND ISSUED PERSISTED. DEALER SAID THIS CONDITION IS NORMAL AND STILL HAPPENS EVERYDAY.

Mileage: 10,000

Aug 9, 2019

MESSAGE OCCURRED ON 8/8/2019 'TRANSMISSION OVER HEATING PULL OVER AND ALLOW COOLING'. I WAS DRIVING IN STOP AND GO TRAFFIC ON CLEMENTS FERRY ROAD, CHARLESTON SO PULLED OFF THE ROAD AT TRUVALUE HARDWARE. I HAD BEEN GOING INTO PALMETTO FORD TO SATISFY RECALLS OUTSTANDING. THERE WAS CONCERN WHEN I TOOK MY CAR INTO PALMETTO FORD WHEN PARTS WERE AVAILABLE FOR OTHER RECALLS. AFTER THE FIRST REPAIR FOR RECALL, I RETURNED FOR THE NEXT RECALL AND MENTIONED THAT THE CAR HAD BEGUN JERKING WHEN PULLING ONTO ROADS AND TRYING TO ACCELERATE AND ONLY BEGAN AFTER THE FIRST RECALL REPAIRS. THERE WERE A FEW TIMES WHEN THE CAR JUST SAT THERE NOT MOVING UNTIL THE JERK WOULD HAPPEN. MR. MOUNT AT PALMETTO FORD SAID THAT WAS HOW THE TRANSMISSION WORKED TO CHANGE GEARS. I WAS STILL CONCERNED AND TOOK THE CAR TO O'REILLY FOR DIAGNOSTIC READING. ATTACHMENT 1 IS A COPY OF THE MESSAGE ON O'REILLY'S DIAGNOSTIC SCREEN. THE TECHNICIAN SAID HE HAD NEVER SEEN THAT MESSAGE BEFORE.

Mileage: 94,500

Aug 8, 2019

2014 FORD FOCUS. CONSUMER STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE DID NOT SHIFT INTO ANY GEAR AND THE ENGINE REVVED HIGHLY AND CAUSED THE TRANSMISSION TO SLIP. *LD *JS

Aug 7, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED FROM A COMPLETE STOP, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO LONG LEWIS FORD (2551 JOHN HAWKINS PKWY, BIRMINGHAM, AL 35244) WHERE IT WAS DIAGNOSED THAT BOTH CLUTCHES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST TWO YEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.

Mileage: 142,000

Aug 7, 2019

WAS INFORMED BY FORD IN 2017 THAT THERE WERE TRANSMISSION ISSUES WITH MY MAKE/MODEL. TOOK IT IN TO A LOCAL DEALER AND THEY SAID YES, THE CLUTCH OF MY TRANSMISSION NEEDED FIXED, WHICH THEY DID. NOW, 2 YEARS LATER, IT'S BROKEN AGAIN. THERE ARE COUNTLESS INSTANCES OF CLUTCH ISSUES WITH THE TRANSMISSION IN MY MAKE/MODEL, HOWEVER, FORD SAYS THAT THE EXTENSION OF 10 YR/100,000 MILE IS ONLY FOR THE COMPUTERIZED PORTION OF THE TRANSMISSION. EVEN THOUGH CLEARLY THERE IS AN ISSUE WITH THE CLUTCH SINCE IT'S THE SAME ISSUE FROM BEFORE. THEY REFUSE TO FIX IT EVEN THOUGH IT'S THE SAME ISSUE AND I'M ONLY AT 66,000 MILES.

Mileage: 66,000

Aug 7, 2019

MY CAR'S CLUTCH SLIPS. THIS IS A 2014 FORD FOCUS WITH THE TRANSMISSION THAT HAS GIVEN FORD SO MANY PROBLEMS. IT STUTTERS AND JUTTERS AND MAKES ME WORRIED THAT IT WILL GIVE OUT IN AN INTERSECTION. TO FURTHER COMPLICATE THINGS, IT HAD A SALVAGE TITLE WHEN I PURCHASED IT, UNRELATED TO THE CLUTCH. SINCE OWNING THE VEHICLE FORD HAS REPLACED THE CLUTCH, TRANSMISSION AND TCM. I WAS VERY HAPPY WITH THE SERVICE, THEN, 14000 MILES LATER, THE CLUTCH STARTED DOING THE SAME THING. I TOOK IT BACK TO FORD AND ALL OF A SUDDEN THEY WOULDN'T REPLACE THE CLUTCH BECAUSE IT WAS A "SALVAGE TITLE" AS IF THE RESTORED STATUS OF THE TITLE MAKES THE VEHICLE UNWORTHY OF REPLACING A SAFETY ISSUE. I TOLD THEM THAT IT WAS SALVAGE THE LAST TIME THEY REPLACED EVERYTHING, THEY STILL REFUSED TO FIX IT. TO ME, THIS IS VERY MUCH A SAFETY ISSUE. THE LAST TIME IT GOT THIS BAD, THE CAR LURCHED AND BUCKED AND THREW AN ENGINE CODE, ALMOST STALLING OUT IN THE MIDDLE OF AN INTERSECTION. FORD SWEARS THIS IS NOT A SAFETY ISSUE, IT REALLY WORRIES ME. THIS STUTTERING AND JUTTERING OCCURS WHEN THE CAR IS MOVING IN FIRST GEAR SHIFTING INTO SECOND. IT DOES IT MORE WHEN HOT, BUT OCCURS ALL THE TIME. THE ORIGINAL CLUTCH THAT WAS REPLACED HAD A 12K MILE WARRANTY, OF COURSE WHEN IT STARTED ACTING UP AGAIN, I WAS OVER THAT AMOUNT.

Mileage: 30,000

Aug 7, 2019

CAR HAS HAD HESITATION AND ROUGH IDLING... CAR WAS TAKEN IN TO DEALER TO HAVE ISSUES WITH RECALL 18S32 FIXED. FOR SOME REASON.. NO PARTS (INCLUDING CPV VALVE OR EEV CANISTER) WERE REPLACED. AFTER A DAY OF GETTING THE CAR BACK, THE ENGINE STALLED AND WOULD NOT RESTART. DIFFERENT DEALER IS STATING THE STARTER NEEDS TO BE REPLACED FOR ALMOST 800.00. CUSTOMER SERVICE AT FORD HAS BEEN OF NO HELP AND FOR SOME REASON I AM ALWAYS DISCONNECTED WHEN TALKING TO SOMEONE.

Mileage: 135,000

Aug 6, 2019

ON AUGUST 02 2019 TOOK MY FOCUS TO A MECHANIC SHOP FOR WHAT I THOUGHT WAS BRAKE PROBLEMS AND IT TURNS OUT TO BE TRANSMISSION PROBLEM THE MECHANIC MENTION A RECALL FOR FOCUS TRANNI THAT'S HOW I START READING ABOUT THE TRANSMISSION ISSUES ON FORD FOCUS PLEASE ADVISE ME ON WHAT TO EXPECT NEXT MY CAR GOT 85000 MILES, THE CLUCTHES WERE REPLACE IN 2016,I CALL THE NEIREST FORD DEALER THE SAY THEY NEED TO INSPECT THE CAR BUT THERE IS GARANTY?

Mileage: 85,460

Aug 6, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, IT DID NOT MOVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GEORGE WAIKEM FORD (330-478-1801, LOCATED AT 4321 LINCOLNWAY E, MASSILLON, OH 44646) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,500.

Mileage: 90,500

Aug 6, 2019

AT 11/25/15, 15,490 MILES FORD DEALERSHIP CHECKED VEHICLE FOR OUR COMPLAINT OF INCREASING HESITATION ISSUES AT ACCELERATION. FOUND NO CODES. SECOND REPORT AT 8/10/16, 22,896 MILES. WE TOLD DEALERSHIP THAT IT WAS LIKE THE TRANSMISSION OR CLUTCH WAS SLIPPING. NO CODES. 3RD REPORT AT 8/29/16, 23,057 MILES-- DEALER REPLACED CLUTCH ASSEMBLY AND SEAL KIT. AT ABOUT JULY 2019, 50,000 MILES SAME PROBLEMS RESURFACED. 8/6/19 FORD DEALER CONFIRMED CAR AGAIN NEEDS A NEW CLUTCH, BUT NO LONGER UNDER WARRANTY. CAR IS STUTTERING AT TAKE OFF FROM BUSY INTERSECTIONS, ACCELERATION RAMPS, ETC ALMOST CAUSING SERIOUS ACCIDENTS. SHOULD NOT HAVE TO REPLACE A CLUTCH EVERY 25000 MILES. AFFORDABILITY IS ISSUE AND SAFETY ISSUE BECAUSE OF AFFORDABILITY.

Mileage: 15,490

Aug 5, 2019

SHUDDERING, JERKING, FAILING TO ENGAGE FROM A STANDSTILL. THIS HAS CONTINUED FROM TIME THE CAR WAS UNDER WARRANTY TO SEVERAL YEARS LATER. I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE, AND NOW I HAVE GOTTEN A ENGINE SERVICE WARNING AND THE CAR HAS TROUBLE SHIFTING TO HIGHER GEARS.

Mileage: 110,000

Aug 5, 2019

I HAVE HAD TWO PARTICULAR INCIDENTS OF WORRY, NOT INCLUDING DAILY ISSUES WITH MY VEHICLE. ONE WAS THE WINTER OF 2018 AND ONE WAS THE FALL OF 2018. WHAT IS HAPPENING WITH MY FORD IS THINGS SUCH AS, GETTING STUCK ON HILLS WHEN IT SNOWS BECAUSE MY CAR CANNOT GET OUT OF FIRST GEAR TO MOVE. WHEN DRIVING, EVEN ON FLAT AREAS, IT WILL CHUG AND JOLT AS YOU TRY TO ACCELERATE AND GET OUT OF FIRST GEAR GOING INTO SECOND. THERE ARE ALSO TIMES WHEN IT GETS LOUD AS IF IT IS STRUGGLING TO MOVE OR PARTS ARE GIVING OUT. I HAVE HAD A CHIP IN MY CAR REPLACED DUE TO IT LOSING ABILITY TO DRIVE PROPERLY AND INABILITY TO PUT THE CAR IN REVERSE. THIS CAUSED IT TO NEED TO BE FLAT BEDDED TO A DEALER FOR REPAIR. I SPECIFICALLY WORRY ABOUT DRIVING DURING THE WINTER IN THE SNOW AND ICE BECAUSE THE JOLTING ISSUE IS SO BAD I AM AFRAID I WILL GET STUCK ON ANOTHER HILL OR IN ACCIDENT. THIS DOES CAUSE FEAR WHEN I AM DRIVING AS TO WHAT MAY HAPPEN WHEN THE WEATHER GETS BAD OUTSIDE AND NOT KNOWING HOW MY CAR WILL RESPOND AND DRIVE.

Aug 4, 2019

THE CAR RAN OUT OF GAS EVEN THOUGH THE GAUGE INDICATED THE CAR HAD ABOUT 60 MILES TO GO BEFORE EMPTY. NOW, THE TRANSMISSION SEEMS TO BE GOING OUT. WHEN THE CAR SHIFTS FROM 1ST TO 2ND GEAR IT FEELS LIKE THE CAR IS ABOUT TO STALL OUT.

Mileage: 80,000

Aug 3, 2019

2014 FORD FOCUS SE SEDAN. FORD PROCRASTINATED FIXING THE TRANSMISSION MODULE. I REPORTED THE PROBLEM REPEATEDLY BUT THEY SAID IT WAS NORMAL FOR THE 6 SPEED AUTO TRANSMISSION. FINALLY I THREATENED TO CONTACT NHTSA AND FORD CUSTOMER SERVICE AND THEY REPLACED THE MODULE AT 13,000 MILES AND AGAIN AFTER 26,000 MILES. THEY DELAYED AGAIN AND NOW AT 62,000 THEY SAY I NEED A NEW CLUTCH. MY DAD WAS A MECHANIC AND I TAKE CARE OF OUR VEHICLES. I BELIEVE THAT THE DELAY IN REPAIRING THE MODULE LEAD TO WEAR ON THE CLUTCH. IT IS VERY UNUSUAL FOR AN AUTOMATIC TRANSMISSION TO HAVE THIS PROBLEM WITH LESS THAN 100,000 MILES AND NORMAL WEAR AND TEAR, ESPECIALLY SINCE THE 2015 MODEL IS COVERED FOR THIS PROBLEM.

Aug 2, 2019

TRANSMISSION SHUTTERS AND HESITATES WHEN STARTING OFF. AT 4000 MILES DEALERS SAID THE COMPUTER NEEDED TO LEARN MY DRIVING HABITS, AT 12000MILES THEY REPLACED THE TCM. AT 20000 MILES THEY REPLACED THE TRANS SEALS BECAUSE OIL WAS LEAKING ON TO THE CLUTCH, AT 40000 THEY REPLACED THE CLUTCH PLATES, AT 80000 THEY REPLACED THE CLUTCH PLATES AGAIN, AT 100000 THE SHUDDERING IS BACK BUT THEY WANT $1900 TO REPLACE THE CLUTCH PLATES, WHAT A MESS!

Mileage: 4,000

Aug 2, 2019

TRANSMISSION STUTTERS AND STALLS WHEN I ACCELERATE. I HAVE HAD IT INTO THE DEALERSHIP SEVERAL TIMES TO CORRECT THE PROBLEM BUT IT CONTINUES TO STUTTER AND STALL. IT HAS BECOME A DANGEROUS SITUATION AND I FEAR FOR MY SAFETY AND OTHER PASSENGERS.

Mileage: 21,000

Aug 2, 2019

TAKATA RECALL AND CLUTCH REPLACED AT LEAST TWICE BY SEYMOUR FORD IN JACKSON, MI. ON 3/4/19 MY CAR DIED AT A TWO-WAY STOP SIGN AND I WAS LUCKY TO PUSH IT OUT OF HARM'S WAY. IT WAS TOWED TO SEYMOUR AND THEY SOLDERED A PART BACK TOGETHER.

Mileage: 85,000

Aug 1, 2019

WHEN I PRESS THE GAS PEDAL FROM 1-45 MPH THE CAR HESITATES TO GO AND THEN JERKS FORWARD. I TOOK IT INTO THE FORD DEALER WHO STATED IT WAS A BAD CLUTCH AND THEY REPLACED THE CLUTCH. A MONTH LATER THE SAME PROBLEM OCCURRED AGAIN SO I TOOK IT BACK TO THE DEALER WHO SAY THE TRANSMISSION WAS LEAKING WHICH RUINED THE CLUTCH AND IT HAD TO BE REPLACED AGAIN. WITHIN 2 MONTHS I HAD TO BUY 2 CLUTCHES AND PAY TO FIX THE TRANSMISSION.

Mileage: 51,000

Jul 31, 2019

I HAVE A 2014 FORD FOCUS WITH LESS THAT 40,000 MILES THAT HAS THE TRANSMISSION THAT BUCKS AND JUMPS WHEN STARTING FROM A STOP AND ESPECIALLY WHEN BEING USED IN STOP AND GO TRAFFIC. I DON'T KNOW IF THIS IS A SAFETY ISSUE BUT IT SURE MAKES ME UNCOMFORTABLE THAT IT WILL NOT KEEP GOING. I HAD HOPED THAT THE CLASS ACTION LAW SUIT THAT WAS FILED WOULD HELP TO GET THIS BAD TRANSMISSION FIXED BUT THE RESULT OF THE LAW SUIT WAS LACKING ANY CLEAR RESOLUTION FOR THIS PROBLEM. BEING ON SOCIAL SECURITY I CAN'T AFFORD TO JUST GO GET A NEW CAR AND HEARING STORIES AT THE AUTO DEANSHIP CONVINCED ME THAT FORD DID NOT HAVE A FIX FOR THE PROBLEM. ONE PERSON AT THE DEALERSHIP WAS TOLD THAT SINCE HE HAD HIS REPAIRED ONCE, THAT FORD WOULDN'T FIX IT AGAIN AND THE COST TO HAVE THE DEALER WORK ON IT WAS $2,000.

Mileage: 4,000

Jul 31, 2019

WE PURCHASED THIS CAR AND IT CUT OFF ON MY DAUGHTER DUE TO THE GAS TANK NOT FUNCTIONING PROPERLY. THE CAR WAS REPAIRED AND WE PAID FOR IT. SHORTLY AFTER, THE CAR'S TRANSMISSION STOPPED SHIFTING PROPERLY, LOSE POWER, JERK, AND SHAKE WHILE DRIVING. IT HAS BECOME SO UNPREDICTABLE THAT WE ARE UNABLE TO DRIVE IT. WE HAVE BEEN TO FORD FOR THEIR SECRET REPAIRS TO THE TRANSMISSION AND CONSISTENTLY BEEN TOLD BY THOSE THAT ARE TO DO THE REPAIR THAT THEY DON'T KNOW ANYTHING ABOUT IT.

Mileage: 120,000

Jul 31, 2019

I PURCHASED A USED FORD FOCUS IN JULY OF 2016 FROM JOE MACHENS CAPITAL FORD IN JEFFERSON CITY, MO. IT WAS SOLD WITH A 100000 MILE WARRANTY AND HAD 20,725 MILES ON THE ODOMETER. WITHIN 24 HOURS OF DRIVING IT HOME TO ROLLA, MO I STARTED NOTICING A SHUDDER AND SHAKE WHILE DRIVING THE CAR. I WAS UNSURE WHAT WAS GOING ON AND CALLED THE DEALERSHIP ONLY TO BE TOLD THIS WAS NORMAL DUE TO THE TYPE OF CLUTCH INSTALLED IN THE FORD FOCUS AND NOT TO WORRY ABOUT WHAT I WAS EXPERIENCING. THIS WENT ON FOR SOME TIME AND GREW PROGRESSIVELY WORSE. I RECEIVED A RECALL ON THE SHUDDERING PROBLEM WHICH I LEARNED WAS ACTUALLY A CLUTCH ISSUE. I TOOK MY CAR TO THE LOCAL FORD DEALERSHIP IN ROLLA TO HAVE THE CLUTCH ASSEMBLY REPLACED FOR THE FIRST TIME ON 9/21/16. IT SHOULD BE NOTED THE PREVIOUS OWNER HAD THE TRANSMISSION CONTROL MODULE REPLACED ON 2/8/15 AND REPLACED AGAIN ON 8/3/15 AT THE JEFFERSON CITY, MO DEALERSHIP. AFTER HAVING THE CLUTCH ASSEMBLY REPLACED IN ROLLA IT WAS ONLY A MATTER OF WEEKS BEFORE THE PROBLEM WAS BACK - SHUDDERING, JERKING, SOUNDS LIKE A CHAIN BEING DRAGGED UNDERNEATH THE MOTOR OR GRAVEL CRUNCHING, AND SOMETIMES, EVEN HAD THE CAR HESITATE OR COMPLETELY STOP IN THE MIDDLE OF THE ROAD. THE CAR WAS IN MOTION EACH TIME I EXPERIENCED THE ABOVE SITUATIONS. IT DOES IT UPON TAKE OFF, WHILE DRIVING, UP HILLS, PULLING OUT INTO TRAFFIC, ETC. IT HAS HAD THE SAME PROBLEMS DAY AFTER DAY EXCEPT FOR MAYBE HOURS AFTER HAVING IT IN THE SHOP. I DRIVE MY CAR FOR WORK EVERY DAY AND WAS NOT ABLE TO HAVE IT BACK IN THE SHOP UNTIL JANUARY OF 2018 TO HAVE THE CLUTCH ASSEMBLY REPLACED AGAIN ALONG WITH SOME OTHER RECALL WORK THAT WAS DONE AT THE SAME TIME. WHEN I PICKED THE CAR UP AFTER THE REPAIRS WERE MADE A SECOND TIME I WAS GIVEN A PRINTOUT OF OPERATING CHARACTERISTICS OF THE POWERSHIFT 6-SPEED TRANSMISSION. WHAT A LOAD OF CRAP THAT WAS.

Mileage: 23,130

Jul 31, 2019

MY VEHICLE HAS AT MULTIPLE TIMES LOST ACCELERATION POWER AT HIGH WAY SPEEDS AND HAD A TRANSMISSION WARNING FLASH ON, CAUSING MYSELF TO HAVE TO STOP ON THE INTERSTATE AND ATTEMPT TO COAST TO THE SHOULDER AMID HIGHWAY SPEED VEHICLES. I HAVE ALSO LOST ACCELERATION POWER GOING UPHILL, AND MY VEHICLE SHUDDERS AT ACCELERATION WHICH MAKES IT HARD TO MERGE ON AND OFF THE HIGHWAY OR TO TURN AT INTERSECTIONS, AS I CAN'T GET GUARANTEE MY CAR WON'T HESITATE AND CAUSE A COLLISION, MY CAR ALSO SOMETIMES ACCELERATED FORWARD IN STOPPED TRAFFIC, SO I ALWAYS AM SUPER WARY IN STOP GO TRAFFIC. ALL OF THESE PROBLEMS TYPICALLY OCCUR WHEN I AM ATTEMPTING TO ACCELERATE OR DECELERATE. MULTIPLE TRANSMISSION REPAIRS WITH SAME ISSUE. STILL HAPPENING TO DATE.

Mileage: 30,000

Jul 30, 2019

TRANSMISSION BEGAN SHUDDERING DURING TAKE-OFF AND WHILE DRIVING. BASICALLY, THE CLUTCHES ARE SLIPPING CAUSING THE CAR TO SHUDDER, OR IN SOME CASES NOT MOVE AT ALL, EVEN THOUGH IN GEAR. AFTER RESEARCHING, LEARNED ABOUT A MASSIVE ISSUE THAT FORD WAS AWARE OF, BUT SOMEONE MY VEHICLE FALLS JUST OUTSIDE OF EXTENDED WARRANTY ISSUED BY FORD, EVEN THOUGH EVERY TRANSMISSION OF THIS MODEL IS DEFECTIVE WITH A MANUFACTURING DEFECT. PAID $1400 FOR CLUTCH PACK REPAIR. HAD SAME REPAIR DONE, UNDER SERVICE WARRANTY 10,000 MILES AND EXACTLY 1 YEAR LATER. HAD SAME REPAIR DONE ANOTHER YEAR LATER, EXCEPT NO LONGER UNDER REPAIR WARRANTY, SO HAD TO PAY ANOTHER $1400. ACCORDING TO FORD SERVICE TECHNICIANS, THIS ISSUE REALLY IS NOT FIXABLE. THEY CAN ONLY REPLACE PARTS, WHICH IS A BAND-AID UNTIL THE EXACT SAME ISSUE HAPPENS AGAIN, WHICH IS FLUID LEAKINGG PAST SEALS AND RUINING THE CLUTCHES. UNFIXABLE, ONLY TEMP PATCH. SO, EVEN THOUGH FORD KNEW THIS TRANSMISSION HAD AN ISSUE BEFORE THE PUT IT INTO PRODUCTION, I NOW HAVE TO PAY $1400 EVERY TWO YEARS FOREVER, TO CONTINUE REPAIRING THEIR FLAW, HAVE A VEHICLE WITH DECREASED TRADE VALUE THAT I CAN'T GET RID OF. THESE CARS ARE ENTRY LEVEL. THE OWNERS OF THESE VEHICLES CAN'T AFFORD TO FUND FORD'S CORPORATE GREED. HOW DARE THEM LOOK THE OTHER WAY AND NOT TAKE RESPONSIBILITY FOR DESIGN FLAWS THAT THEIR OWN ENGINEERS WARNED THEM ABOUT. THE EXTENDED WARRANTY ONLY APPLIED TO A SMALL SUBSET OF THE AFFECTED VEHICLES. THE PREVIOUS CLASS ACTION LAWSUIT WAS A JOKE THAT ONLY PROVIDES RELIEF AFTER MANY THOUSANDS ARE SPENT ON REPAIRS. BASICALLY THE LAW FIRM GOT RICH AND THE AFFECTED CONSUMER GOT A JELLY-OF-THE-MONTH CLUB CERTIFICATE.

Mileage: 72,482

Jul 30, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING BETWEEN 1-45 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO METRO FORD (LOCATED AT 9000 NW 7TH AVE, MIAMI, FL 33150, (305) 751-9711) ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE CLUTCH HAD BEEN REPLACED ONCE EVERY YEAR SINCE THE VEHICLE WAS PURCHASED. THE VIN WAS NOT AVAILABLE TO VERIFY WHETHER THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. *BF CONSUMER STATED CURRENT MILEAGE ON VEHICLE 15. ALSO, WHEN ACCERLERATING BETWEEN 0-45MPH THE CAR JUMPS AND BACKS WHILE TRYING TO SHIFT INTO THE NEXT GEAR. CONSISTENTLY HAPPENS BETWEEN FIRST AND SECOND GEAR AND SECOND AND THIRD GEAR. ALSO, BUCKS AND JUMPS CONSISTENTLY WHILE DECELERATING FROM 3RD~2ND GEAR AND 2ND ~1ST GEAR.*JB

Mileage: 3,500

Jul 30, 2019

THE DUAL CLUTCH HAS BEEN REPLACED NUMEROUS TIMES SINCE OUR PURCHASE OF THE CAR. WE BOUGHT IT USED FROM A FORD DEALERSHIP AND LOOKING AT MAINTENANCE RECORDS THIS HAD ALREADY BEEN AN ISSUE BEFORE IT WAS SOLD TO US. THIS INFORMATION WAS NEVER DISCLOSED TO US PRIOR TO PURCHASE. THE CAR UNEXPECTEDLY JOLTS FORWARD CAUSING AN ISSUE WITH ACCELERATION. THE DUAL CLUTCH HAS HAD TO CONTINUALLY BE REPLACED EVERY FEW MONTHS INCURRING HIGH MAINTENANCE COSTS. WE ARE CONCERNED ABOUT THE SAFETY OF THE CAR AND THE HIGH MAINTENANCE COSTS INCURRED BECAUSE THE TRANSMISSION HAS NOT YET BEEN RECALLED. IF THIS IS KNOWN TO BE THE ISSUE, THE CONSUMER SHOULD NOT HAVE TO PAY FOR TEMPORARY FIXES, WHEN THE PROBLEM COULD BE RESOLVED BY THE REPLACEMENT OF THE TRANSMISSION.

Jul 29, 2019

ONCE THE TRANSMISSION HAS WARMED UP (GENERALLY ABOUT 10 MINUTES OF DRIVING) THE CAR BEGINS TO JERK, THE TRANSMISSION SLIPS, FAILS TO SHIFT DURING ACCELERATION AND MAKES THE ENTIRE CAR SHUDDER. WHEN STOPPING ON HILLS THIS CAN RESULT OF THE CAR SUDDENLY ROLLING BACKWARDS WHEN TRYING TO ACCELERATE. IT CAN ALSO MAKE GOING THROUGH INTERSECTIONS A HAIRY PROPOSITION. THIS HAPPENS CONSTANTLY AND MY WIFE AND I HAVE TAKEN TO CARPOOLING WHENEVER POSSIBLE. IT IS NOT SAFE TO DRIVE. WE NOTICED THE ISSUE SHORTLY AFTER I BOUGHT IT CERTIFIED PREOWNED FROM FORD IN NOVEMBER OF 2017. FORD TOLD ME REPEATEDLY THAT THERE WAS A LEARNING COMPONENT TO THE TRANSMISSION AND THAT IT HAD TO LEARN HOW I DRIVE BEFORE IT "SETTLED IN" AND TO GIVE IT TIME. AFTER A LEARNING MODULE RESET, MULTIPLE CALLS AND TRIPS TO FORD IN DECEMBER 2018 THEY FINALLY AGREED TO REPAIR THE TRANSMISSION. I WAS TOLD I WOULD RECEIVE A CALL TO SCHEDULE A REPAIR DATE ONCE THE PARTS CAME IN. THEY ALSO SAID AT THE TIME THAT THE VEHICLE SHOULD BE SAFE TO DRIVE IN THE MEANTIME DESPITE MY MISGIVINGS. THIS WAS OVER 8 MONTHS AGO. EACH TIME I CALL THEY SAID I AM STILL ON THE WAITING LIST AND THAT I HAVE TO WAIT LIKE EVERYONE ELSE. THERE IS NOTHING MORE THEY CAN DO UNTIL THEY HAVE THE PARTS. IT IS NOW 7/29/19, OVER 8 MONTHS LATER, AND THEY HAVE YET TO REPAIR THE VEHICLE BECAUSE THEY DO NOT HAVE PARTS. I HAVE BEEN TOLD BY MULTIPLE FORD DEALERSHIPS THAT THERE ARE NO PARTS CURRENTLY AVAILABLE NATIONALLY. IN MY AREA I WAS TOLD BY ONE SERVICE DEPARTMENT THAT IT IS COMMON TO WAIT OVER A YEAR. I CAN'T SELL THE CAR TO SOMEONE ELSE IN GOOD CONSCIENCE KNOWING THE PROBLEM. I CAN'T USE THE CAR SAFELY BECAUSE OF THE PROBLEM. I'M STILL MAKING MONTHLY PAYMENTS ON THE CAR DESPITE THE PROBLEM SO I CAN'T BUY A NEW CAR. I'M TRAPPED ALONG WITH APPARENTLY THOUSANDS OF OTHERS AND SOMEONE NEEDS TO DO SOMETHING ABOUT THIS. FORD NEEDS TO BE HELD ACCOUNTABLE.

Mileage: 1

Jul 29, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO HESITATE AND WAS UNABLE TO SHIFT INTO GEAR AT LOW SPEEDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BEN DAVIS FORD (LOCATED AT 400 S GRANDSTAFF DR, AUBURN, IN 46706, (260) 333-1716) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

Jul 29, 2019

WHILE DRIVING. MY CAR REVS AT A VERY HIGH RPM 2K OR HIGHER. AND THE CAR ALSO REVS HIGH WHEN SHIFTING. I CANNOT DRIVE GREATER THAN 70 MPH IN FEAR THAT I WILL REV TOO HIGH AND RUIN MY TRANSMISSION. MY CAR ALSO SHUTTERS TERRIBLY.

Jul 29, 2019

TRANSMISSION AND CLUTCH ISSUES WHEN TRYING TO ACCELERATE

Jul 29, 2019

POWERSHIFT TRANSMISSION IS CAUSING PROBLEMS. MY 2014 FORD FOCUS HAD A HISTORY OF SLIPPING WHEN SHIFTING, BUT I DID NOT TAKE IT INTO THE DEALER FOR A DIAGNOSTIC UNTIL MY REGULAR MECHANIC NOTICED IT AND RED FLAGGED IT AS A CONCERN WHILE OPERATING THE VEHICLE. I TOOK THE CAR TO MY LOCAL DEALERSHIP AND PAID $160 TO RUN A COMPLETE DIAGNOSTIC OF THE TRANSMISSION SYSTEM. THE RESULT OF THAT DIAGNOSTIC WAS THE INTERNAL CLUTCH WAS BAD, AND I WOULD NEED TO DO A COMPLETE REBUILD OF BOTH THE CLUTCH AND THE TRANSMISSION, BECAUSE THE CLUTCH IS LOCATED INSIDE THE TRANSMISSION, AT A COST OF $3,081.77. AFTER RECOVERING FROM STICKER SHOCK, I WAS TOLD IT WAS OK TO CONTINUE TO DRIVE THE CAR UNTIL THE CLUTCH STOPPED WORKING AS THEY ANTICIPATED FAILURE IN THE LOWER GEARS. AFTER THIS INFORMATION, I REACHED OUT TO TWO TRANSMISSION REPAIR CENTERS FOR A SECOND OPINION, BOTH WHICH TOLD ME THAT FORD HAS BEEN REPAIRING ALL THE TRANSMISSIONS THEY HAVE SEEN WITH THIS PROBLEM AT NO COST TO THE OWNER. IN ADDITION, THEY TOLD ME THEY WERE NOT ABLE TO PURCHASE THE REPLACEMENT PARTS LISTED IN THE DIAGNOSTIC RESULTS BECAUSE FORD IS NOT SELLING THEM TO OUTSIDE REPAIR HOUSES BECAUSE OF THE NUMBER OF REPAIRS FORD IS MAKING ON THIS TRANSMISSION. TODAY THE CLUTCH FAILED AND I COULD ONLY USE THE LOWER TWO GEARS TO LIMP MY CAR BACK TO THE DEALER, AGAIN BEING QUOTED THE ORIGINAL REPAIR PRICE. THE DEALER SERVICE REP IS TELLING ME FORD IS EITHER REPAIRING FOR FREE OR SOMETIMES CREDIT UP TO 50% OF THE REPAIRS, MILEAGE DEPENDANT. WHEN I CALLED THE NUMBER THE DEALER PROVIDED, I WAS ASSIGNED CASE # CAS22256019 AND TOLD 0% WOULD BE CREDITED BECAUSE THEY HAVE NO RECORD OF A PROBLEM. IT IS CLEAR THAT THIS IS AN ON-GOING PROBLEM OF THE DRIVE TRAIN, ALSO THAT FORD IS NOT BEING UP FRONT ABOUT THE EXTENT OF THE PROBLEM. I BELIEVE THE NHTSA NEEDS TO STEP IN AND WORK WITH FORD TO DEVELOP A CONSISTENT SOLUTION TO THIS ISSUE.

Mileage: 117,000

Jul 29, 2019

WAS DRIVING DOWN HIGHWAY AND LOST POWER, HAD TO COAST OFF AT EXIT AND LIMP TO FORD DEALER WHERE IT COST A SUBSTANTIAL AMOUNT OF MONEY TO REPAIR THE TRANSMISSION INCLUDING WAS TOLD CLUTCH, AND PACKS. EXTREMELY DANGEROUS SITUATION IF I WASN'T IN THE RIGHT HAND LANE. I HAVE HAD SHUDDER AND POWER ISSUES SINCE THE VEHICLE WAS BRAND NEW, BUT WAS TOLD BY MANUFACTURE AND DEALERS THAT IT WAS NORMAL FOR THE AUTOMATIC TRANSMISSION. DUE TO MANUFACTURE AND DEALER CLAIMS, THE TRANSMISSION WAS NEVER SERVICED PRIOR TO CATASTROPHIC FAILURE AT HIGHWAY SPEEDS.

Mileage: 95,000

Jul 28, 2019

CAR PURCHASED USED IN FEB 2018. 60,000 MILES ON THE ODOMETER. AFTER A FEW DAYS I NOTICED THE CAR WOULD SHUDDER WHENEVER I ACCELERATED FROM A STOP SIGN OR LIGHT. I TOOK IT TO THE LOCAL DEALER (BATTLEFIELD FORD, MANASSAS VA) WHO TEST DROVE IT AND SAID THERE WAS NOTHING WRONG AND THAT, IN FACT, "IT WAS THE BEST DRIVING 2014 FOCUS HE (THE SERVICE MANAGER) HAD EVER TEST DRIVEN." THEY DIDN'T DO ANYTHING TO SOLVE THE PROBLEM. A YEAR AND A HALF LATER THE PROBLEM REMAINS. NOW I SEE THERE'S AN INVESTIGATION AND THAT FORD KNEW ABOUT THIS SHUDDERING PROBLEM SINCE EVEN BEFORE PUTTING THE MODEL OUT FOR SALE.

Mileage: 60,050

Jul 28, 2019

EVERY TIME I DRIVE THIS CAR THE TRANSMISSION JERKS AND SLIPS DANGEROUSLY. THEIR ARE NUMEROUS COMPLAINTS ABOUT THIS ISSUE. FORD DEALER SAYS IT IS SUPPOSED TO BE THAT WAY. I HAVE A FRIEND AT FORD WHO TELLS ME IT IS DUE TO TRANS. FLUID LEAKING ONTO CLUTCH CAUSING IT TO SLIP. NO ONE IS SUPPOSED TO KNOW ABOUT THIS. NHTSA REALLY NEEDS TO MAKE FORD DO A RECALL AND FIX THIS. IT IS DANGEROUS DUE TO THE VEHICLE WILL JUST STOP PULLING AND IS VERY JERKY.

Mileage: 42,000

Jul 27, 2019

MY 2014 FOCUS DPS6 TRANSMISSION UNDER NORMAL ACCELERATION REFUSES TO SHIFT OUT OF FIRST GEAR UNTIL IT HITS HIGH RPMS (AROUND 5000RPM), PAUSES, THEN LURCHES FORWARD SHIFTING UP INTO A GEAR WITH A LOW RPM IN THE 1000S CAUSING FURTHER ISSUE AND DELAY ACCELERATING. THIS BEGAN HAPPENING ON A CITY STREET, ACCELERATING FROM A STOP. WHILE IT DID NOT CAUSE AN ACCIDENT, IT IS CLEARLY VERY DANGEROUS AS THE PAUSE AND SUBSEQUENT LACK OF RPMS HAS PLACED ME IN BAD SITUATIONS WHERE MY ABILITY TO REACT IS DELAYED AND I AM UNABLE TO RELY ON MY VEHICLE TO ACCELERATE CONSISTENTLY OR AS EXPECTED. THIS IS IN ADDITION TO THE MORE TYPICAL SHUDDERING AND DELAY DURING ACCELERATION NUISANCE WHICH IS COMMON AMONG THIS DPS6 TRANSMISSION. THE SUBSEQUENT SERVICE INVOICE IS ATTACHED, CAN ALSO PROVIDE VIDEO OF THE ISSUE.

Mileage: 75,000

Jul 27, 2019

THREE DAYS AGO, WHILE TRAVELING 65 MPH ON A HIGHWAY DRIVING A 2014 FORD FOCUS, MY CAR TRANSMISSION SWITCHED TO WHAT SEEMS TO BE CALLED "UNINTENDED NEUTRAL," WHERE I WAS IN DRIVE BUT MY VEHICLE WOULD NOT ACCELERATE, AND INSTEAD REVVED LIKE I WAS FEEDING THE ENGINE GAS IN NEUTRAL. I HAD TO SLOW DOWN ON THE HIGHWAY AND EVENTUALLY SHUT OFF THE CAR AND RESTART IT TO SAFELY MOVE OVER TO THE SHOULDER. ACCORDING TO SUITS AND COMPLAINTS THAT HAVE BEEN GETTING MORE ATTENTION IN THE LAST MONTH, THIS SEEMS TO BE A MAJOR PROBLEM WITH THE DPS6 TRANSMISSION IN THE FORD FOCUS AND FIESTA - WITH INCREASED CALLS IN RECENT WEEKS FROM CONGRESS TO HAVE THE NHTSA LOOK IN TO THIS ISSUE AS WELL AS A SUDDEN ACCELERATION ISSUE THAT HAPPENS WHEN THESE VEHICLES COME OUT OF STOPS - WHICH HAS ALSO HAPPENED WITH THIS VEHICLE, ALL IN ADDITION TO THE INTENSE SHUDDERING THAT COMES FROM THE HOOD OF THE CAR NEARLY EVERY TIME I DRIVE. THOUGH IT IS AN AUTOMATIC TRANSMISSION, IT CONSISTENTLY DRIVES LIKE SOMEONE IS POORLY DRIVING A VEHICLE THAT HAS A MANUAL TRANSMISSION. WE WOULD NOT HAVE PURCHASED THIS CAR IF IT DROVE LIKE THIS AT THE DEALERSHIP, AND UPON RETURNING IT TO A DEALERSHIP OVER A YEAR AGO TO ASK FOR AN EXPLANATION ABOUT THE SHUDDERING, THE DEALER SAID THIS WAS ENTIRELY "NORMAL" AND HOW IT WAS SUPPOSED TO BE. I URGE THE NHTSA TO LOOK IN TO THIS ISSUE BECAUSE I AM NOT SURE WHAT I SHOULD DO - AN EXTENDED WARRANTY HAS BEEN PUT OUT FOR THESE TRANSMISSIONS BUT I HAVE SEEN MULTIPLE REPORTS ONLINE ABOUT PEOPLE GETTING THIS "FIXED" AT DEALERSHIPS THREE OR MORE TIMES AND AM UNSURE WHETHER I SHOULD JUST GET A DIFFERENT CAR OR IF THERE WILL BE A LONG TERM SOLUTION FROM FORD ON THIS ISSUE. THANK YOU.

Mileage: 68,000

Jul 26, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND AN ABNORMAL RATTLING NOISE WAS HEARD. ADDITIONALLY, WHILE PARKED, THE VEHICLE JERKED IN REVERSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BRENENGEN FORD (615 S BLACK RIVER ST, SPARTA, WI 54656, 608-269-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPAIRED AND THE COMPUTER RESET. THE VEHICLE WAS REPAIRED ON SEVERAL OCCASIONS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND THE WARRANTY WAS EXTENDED. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 61,000.

Mileage: 61,000

Jul 26, 2019

I HAVE HAD MY VEHICLE IN FOR TCM & CLUTCH ISSUES MORE THAN 7 TIMES AND CONTINUE TO DO SO. I HAVE A RECORDED CONVERSATION WITH THE SERVICE MANAGER TELLING ME "THE DUAL CLUTCH IS A BAD DESIGN AND WILL NEVER REALLY BE FIXED". WHEN I LEASED THE VEHICLE IN 2014 I KNEW I WAS PLANNING TO PURCHASE THE VEHICLE AT THE END OF THE LEASE, SO I CHOSE THE LEASE OPTION WITH THE LOWEST MILES ALLOWED. JUST BEFORE THE LEASE END DATE, THE RECALL ISSUES WITH THE VEHICLE'S TCM AND DUAL CLUTCH CAME INTO PLAY. ALTHOUGH I WOULD HAVE LIKED TO TURN THE LEASE VEHICLE IN, I WOULD HAVE HAD TO PAY A GREAT DEAL IN MILEAGE OVERAGE FEES, SO I FOLLOWED THROUGH WITH THE PURCHASE OF THE VEHICLE (FALL OF 2017). I FELT I REALLY HAD NO CHOICE AT THAT POINT. I NOW OWN A VEHICLE (STILL MAKING PAYMENTS WITH $8K REMAINING) WITH 96K MILES ON IT THAT CONTINUES TO HAVE NUMEROUS ISSUES WITH THE TRANSMISSION. I JUST WANT TO BE RID OF THE CAR AND MOVE ON.

Jul 26, 2019

BEGINNING IN 2017, AS I WAS ON MY WAY TO WORK AND STOPPED AT A STOP LIGHT ON A CITY STREET, THE LIGHT TURNED GREEN AND I PRESSED THE GAS PEDAL. AFTER THE RPM METER WAS PASSED "2" THE CAR JERKED BACK AND SLOWED DOWN FOR A FEW SECONDS THEN WENT BACK TO THE PREVIOUS SPEED. THIS CONTINUOUSLY HAPPENED EVERY TIME I WOULD PRESS THE GAS PETAL TO SPEED UP FOR SEVERAL DAYS. I TOOK THE CAR IN A MECHANIC SHOP AND MY CAR WAS NO LONGER JERKING BACK AND THEY FOUND NOTHING WRONG; HOWEVER, I HAVE THE DOCUMENTS FROM THIS MECHANIC STATING WHAT WAS HAPPENING AT THIS TIME. AT THIS TIME THE VEHICLE WAS WELL UNDER 100,000 MILES. AGAIN IN 2018 I WAS ON MY WAY TO WORK AND THE SAME THING BEGAN AGAIN. THE CAR SEEMED TO LOSE POWER FOR A FEW SECONDS EVERY TIME I WOULD SPEED UP THE VEHICLE. I TOOK IT TO YET ANOTHER MECHANIC SHOP WHERE THEY FOUND NOTHING WRONG AGAIN. SOON AFTER MY CAR BEGAN ACTING NORMAL AGAIN. FINALLY, IN MAY 2019 THE SAME ISSUE BEGAN AGAIN. I WOULD PRESS THE GAS PEDAL AND MY CAR WOULD START TO GO, THEN IT WOULD JERK BACK FOR A FEW SECONDS AS IF LOSING POWER, THEN GAIN POWER BACK AND SPEED UP. ALSO, SEVERAL TIMES IN 2019 I WOULD TURN ON THE CAR, PUT THE CAR IN DRIVE, PRESS THE GAS PEDAL AND THE VEHICLE WOULDN'T MOVE. IT SEEMED TO HAVE NO POWER. I THEN TOOK THE VEHICLE TO A THIRD MECHANIC AND THEY INFORMED OF A TRANSMISSION RECALL FOR MY YEAR AND MODEL CAR. I WAS UNAWARE OF THIS RECALL UP UNTIL THIS POINT AND I DO NOT KNOW THE RECALL NUMBER. I WAS A COLLEGE STUDENT AND MY MAIL WAS SENT TO MY HOME ADDRESS RATHER THAN MY COLLEGE ADDRESS. THIS MECHANIC THEN REBUILT THE VEHICLE'S TRANSMISSION FOR $3,000. THE MECHANIC THEN SENT MY VEHICLE TO A FORD DEALERSHIP WHERE THEY REPLACED THE TRANSMISSION CONTROL MODULE FOR NO COST.

Mileage: 90,000

Jul 26, 2019

SHUTTERING WHEN SHIFTING GEARS. CAR WAS AT ABOUT 6000 MILES ON THE ODOMETER WHEN IT STARTED.

Mileage: 6,207

Jul 26, 2019

TRANSMISSION SHUDDERS ON ACCELERATION AND SEEMS TO SLIP WHEN GAS /POWER APPLIED. FORD NEVER COMPLETELY FIXED THIS PROBLEM WHEN CAR UNDER WARRANTY AND NOW WILL NOT TOUCH IT SAYING 2 MONTHS OUT OF WARRANTY WHEN I BROUGHT IT BACK 22 MAY 2019. PREVIOUSLY REPORTED UNDER WARRANTY. THIS IS A 2014 FOCUS. FORD DEALER STATED 2 MONTHS OUT OF WARRANTY, BUT PREVIOUSLY REPORTED. ?????

Mileage: 35,300

Jul 25, 2019

THERE CAR HAS A TENDENCY TO SLIP OUT OF GEAR IN FIRST AND SECOND GEARS. WHEN YOU START TO DRIVE, THE CAR ACTS LIKE IT DOES NOT WANT TO MOVE AND THEN WILL SUDDENLY SPRINT FORWARD UNEXPECTEDLY. OTHER TIMES, THE CAR WILL START TO MOVE AS EXPECTED BUT IT WILL BE VERY JITTERY AND JERKY BOUNCING YOU AROUND WHILE IT GETS UP TO SPEED LEADING TO UNSAFE OPERATING CONDITIONS. THIS HAS BEEN AN ONGOING AND DAILY PROBLEM SINCE PURCHASING THE VEHICLE. FORD HAS SAID THESE ARE "NORMAL" IN CONVERSATIONS WITH MY DEALERS AND HAVE NOT LOOKED AT THE ISSUE IN DETAIL

Mileage: 50,000

Jul 25, 2019

EXTREME SHUTTERING COMING FROM THE TRANSMISSION, FIRST GEAR SLIPS, SUCKING CARES THE WORST AND SLIPS THE MOST AND STRUGGLES TO GET THE THIRD GEAR. THE GEAR SLIP EVERY TIME YOU COME FROM STOP TO GO, AND SECOND GEAR SUCH THE WORST AGAIN BUT WORSE WHEN YOU'RE TURNING

Mileage: 34,000

Jul 25, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE RPMS BECAME STUCK AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR WAS ILLUMINATED, WHICH INDICATED THAT THE TRANSMISSION WAS RUNNING HOT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED FOR A MINUTES WITHOUT POWERING OFF THE ENGINE. THE TRANSMISSION INDICATOR ILLUMINATED "TRANSMISSION READY" AND THE CONTACT WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED SUNSET FORD (11700 GRAVOIS RD, ST, LOUIS, MO 63127, (314) 843-4431) AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

Jul 25, 2019

MY CAR AS MOST EVERY OTHER PERSON I KNOW WITH THE "DPS6" DUAL CLUTCH TRANSMISSION SUFFERS FROM THE JERKING AND SHUDDERING WHEN SHIFTING. SLIPPED GEARS WHEN AT HIGHWAY SPEEDS AND SOMETIMES IT CATCHES WHEN THE RPM IS HIGH AND LITERALLY LUNGES THE CAR FORWARD FORCING ME TO SLAM MY BREAKS TO THE FLOOR. I AM THE 2ND OWNER OF THE VEHICLE AND HAVE HAD THE TRANSMISSION REPAIRED ONCE ABOUT A YEAR AGO AND I AM SEEING THE SYMPTOMS ALL COME BACK WITH TIME. I PURCHASED THIS VEHICLE THINKING IT WOULD BE SAFE FOR MY 3 YEAR OLD AND I AM RELUCTANT TO TAKE IT ON THE HIGHWAY WITH HER KNOWING THE ISSUE IS ONGOING AND WIDESPREAD, HAVING ALL OF THE KNOWN ISSUES MYSELF AND IT CONTINUES AFTER THE "FIX" HAS BEEN PERFORMED. IT HAS BEEN WIDELY REPORTED THAT FORD KNEW INTERNALLY ABOUT THESE ISSUES AND THEY REFUSE TO STEP UP AND STAND BEHIND THEIR VEHICLES. HTTPS://WWW.AUTOBLOG.COM/2019/07/11/FORD-FOCUS-FIESTA-DUAL-CLUTCH-AUTOMATIC-PROBLEMS-BEFORE-AFTER-PRODUCTION/ HTTPS://JALOPNIK.COM/FORD-SECRETLY-DIRECTED-DEALERS-TO-FIX-FAULTY-TRANSMISSI-1836559567 HTTPS://CARBUZZ.COM/NEWS/FORD-TRIED-TO-HIDE-A-MAJOR-SECRET I AM NOW ON THE HOOK FOR $9000 ON A CAR THAT IS UNSAFE AND NO COURSE OF ACTION. PLEASE DO SOMETHING ABOUT THIS!!!!

Mileage: 48,000

Jul 25, 2019

TRANSMISSION SHUDDERING. CLUTCH REPLACEMENT

Mileage: 63,303

Jul 25, 2019

TRANSMISSION SLIPS WHILE DRIVING

Mileage: 65,000

Jul 25, 2019

TCM RECALL PURCHASED VEHICLE MAY 2016. THROUGH 3 YEARS OF OWNERSHIP, VEHICLE WAS TAKEN TO BEACH FORD APPROX. 3X FOR REGULAR SERVICE INCLUDING OIL CHANGE AND AIR FILTER. WHILE VEHICLE WAS AT BEACH FORD, I REQUESTED SERVICE DEPARTMENT CHECK THE TRANSMISSION/DUAL CLUTCH MECHANISM DUE TO NOTICEABLE STUTTERING WHILE DRIVING. AT THE TIME OF RECEIVING VEHICLE BACK, I WAS TOLD THAT THE TRANSMISSION WAS FINE EACH TIME. 7/3/2019 - I WAS ON MY WAY TO WORK 30 MILES AWAY FROM MY HOME. WHILE MAKING RIGHT HAND TURN, THEN ACCELERATED VEHICLE JOLTED WITH CHECK ENGINE LIGHT BEING ILLUMINATED. UPON FURTHER ACCELERATION, DETERMINED VEHICLE COULD NOT GO ABOVE 25-30MPH. ONCE PARKED TO ADDRESS UNKNOWN MECHANICAL ISSUE, ATTEMPTED TO REVERSE OUT OF PARKING SPACE AND DISCOVERED VEHICLE HAD LOST REVERSE. CONTACTED BEACH FORD EXPLAINED THE ISSUE AS WELL AS EXPLAINING THAT THE VEHICLE WAS 30 MILES AWAY FROM MY HOME AND NOT DRIVABLE. THE SERVICE ADVISER STATED THAT THEY DID NOT HAVE A TOW TRUCK AND COULD NOT PROVIDE ANY ASSISTANCE TO HAVE VEHICLE TOWED TO THE SERVICE CENTER. 7 HRS LATER AFTER GOING THROUGH MY INSURANCE COMPANY WITH ROADSIDE ASSISTANCE, MY VEHICLE WAS TOWED TO BEACH FORD WITHIN MINUTES OF THE SERVICE DEPT CLOSING. DUE TO JULY 4TH HOLIDAY, MY VEHICLE WOULD NOT BE LOOKED AT UNTIL 7/5/19. RECEIVED CALL APPROX. 4:30PM STATING MY VEHICLE WAS READY TO BE PICKED UP. CPV RECALL WHILE VEHICLE WAS IN SERVICE FOR TCM RECALL, I REQUESTED ADDITIONAL RECALL NHTSA 18V735 CANISTER PURGE VALVE BE ADDRESS. SERVICE ADVISOR STATED THEY WOULD ADDRESS AND VEHICLE WOULD BE READY THE FOLLOWING DAY 7/6/19. RECEIVED TEXT 10:44AM TO PICK UP VEHICLE. CLUTCH STILL FELT SHAKY. SEE PDF ATTACHMENT BEACHFORDSERVJULY0619 CPV RECALL SEE PDF ATTACH 14FOCUSHERNANSFTY072519 FOR FURTHER ISSUE SEE PDF ATTACH BEACHFORDSERVJULY1519 SEE PDF ATTACH FOCUSSERVICE HISTORYCARFAX PREPARED BY [XXX] CARMASTERS, LLC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 59,929

Jul 25, 2019

TRANS MISSION SHUDDERS AND FELLS LIKE IT SLIP AND STARTS TO ROLL BACKWARDS WHEN ON A HILL.ALSO DOES NOT ACCERATE

Jul 25, 2019

FORD FOCUS SE 2014 DPS6 TRANSMISSION ISSUES. VEHICLE SLIPPED INTO NEUTRAL IN MOTION WHILE ASCENDING A HILL AT 65MPH. THIS CAUSED MY VEHICLE TO LOSE SPEED QUICKLY WHICH ALMOST RESULTED IN ME GETTING REAR-ENDED BY A SEMI TRUCK WHO WAS TAILGATING ME. HE PROCEEDED TO HONK AS HE PROBABLY THOUGHT I GOT ON MY BRAKES. TRANSMISSION SLIPPED INTO NEUTRAL IN MOTION, WHILE PULLING OUT INTO A THEN CLEAR INTERSECTION TO GET ACROSS A 4 LANE HIGHWAY. ALMOST RESULTING IN ME GETTING T-BONED BY ONCOMING TRAFFIC. STOPPED TO CROSS AN INTERSECTION I WAITED FOR A CLEARING, I PRESSED THE GAS THE VEHICLE PROCEEDED VERY SLOWLY INTO THE INTERSECTION ALMOST AS IF THE TRANSMISSION WAS LAGGING. THIS COULD HAVE EASILY CAUSED ME TO GET T-BONED WHILE IN THE INTERSECTION.

Mileage: 103,246

Jul 25, 2019

I PURCHASED THIS CAR NEW AND THE TRANSMISSION HAS HAD ISSUES FROM DAY ONE. TRANSMISSION CHATTERS, SURGES, AND JUMPS OUT OF GEAR AND THEN BANGS BACK IN SITTING STILL OR DRIVING. THE VEHICLE ONLY HAS 21K MILES ON IT. THEY HAVE DONE NUMEROUS UPDATES TO MAKE THEM WORK PROPERLY AND THEY STILL DON'T WORK. I AM 61 YEARS OLD AND HAVE BEEN A CAR ENTHUSIAST MY WHOLE LIFE AND THIS IS THE MOST DANGEROUS TRANSMISSION I'VE EVER OWNED. I HAD TOLD FORD SERVICE 6 MONTHS AFTER I OWNED IT THAT THIS TRANSMISSION SHOULD HAVE NEVER BEEN PUT IN A PRODUCTION CAR. OF COURSE NOBODY CARES, EVERYBODY GOT THERE MONEY NOW. IT'S A SHAME PEOPLE HAVE TO DIE TO FIX A PROBLEM THAT EVERYONE THAT OWNS ONE AND INCLUDING FORD ALREADY KNOWS EXISTS.

Mileage: 10

Jul 25, 2019 Crash

WHEN ENTERING HIGH WAY AND STEP ON GAS CAR STRUGGLES AND STAYS AT A LOW SPEED AND WILL NO SPEED UP UNTIL AFTER AWHILE IT STARTS TO SHIFT GEARS. WHEN GOING AT A HIGH SPEED WHEELS START TO SHAKE CAR CAN'T GO FASTER THAN 55MPH. WHEN MAKING A COMPLETE STOP AND THE. STEP ON GAS IT STRUGGLES TO SHIFT GEARS, WHEN TURNING CAR OFF AND THEN TURNING IT ON AFTER 10 MINUTES CAR WILL NOT TURN ON EVEN WITH A NEW BATTERY. YOU HAVE TO KEEP TRYING TO IDLE UNTIL CAR TURNS ON.

Mileage: 154,000

Jul 24, 2019

TRANSMISSION HAS STUTTERED BETWEEN FIRST AND SECOND GEAR FOR THE ENTIRE TIME I HAVE HAD THE CAR. I HAVE GOTTEN ONE NEW TRANSMISSION AND HAVE HAD IT SERVICED NUMEROUS TIMES. THIS IS NOT A ONE TIME ISSUE - IT HAS HAPPENED FOR THE ENTIRE TIME I HAVE HAD THE CAR AND I AM THE SINGLE OWNER OF THE VEHICLE.

Jul 24, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO BOB BOWEN FORD (LOCATED AT 2189 US-40, BRAZIL, IN 47834, (812) 442-2000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

Jul 24, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING AND THE CLUTCH ASSEMBLY FAILED TO FUNCTION PROPERLY. CREST FORD (26333 VAN DYKE AVE, CENTER LINE, MI 48015, 1(888) 614-2160) HAD TO REPLACE THE CLUTCH ASSEMBLY TWICE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Jul 24, 2019

TRANSMISSION SHUDDERS, SLIPS AND HAS UNEVEN ACCELERATION WHEN THE VEHICLE IS IN MOTION AT SPEEDS BETWEEN 10MPH TO 50 MPH.

Mileage: 9,236

Jul 24, 2019

WHEN IN STOP AND GO TRAFFIC OR ACCELERATING FROM A VERY SLOW SPEED TO A SPEED ABOVE 40MPH, MY CAR WILL EITHER A.) STALL WHILE ACCELERATING OR B.) WOULD NOT MOVE WHEN I PRESSED THE GAS PEDAL FROM A STOPPED POSITION. I RECEIVED A NOTICE FROM FORD IN DECEMBER 2018 ABOUT THIS ISSUE AND WAS TOLD TO KEEP THE FUEL TANK ABOVE HALF FULL. THIS ISSUE PERSISTS EVEN WITH A FULL TANK OF GAS, AND I'VE TAKEN IT INTO A FORD SERVICE CENTER TWICE AND TWO ROUNDS OF FIXES HAVE NOT REMEDIED THE PROBLEM. THE DATE ON THIS REPORT IS THE MOST RECENT INCIDENT OF THIS AFTER THE "FIXES" WERE IMPLEMENTED.

Mileage: 30,000

Jul 24, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT A LOW SPEED, THE VEHICLE HESITATED AND DID NOT IMMEDIATELY CHANGE GEARS WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BRANDON FORD (813-246-3673, LOCATED AT 9090 E ADAMO DR, TAMPA, FL 33619) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

Jul 24, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED. IN ADDITION, WHILE STARTING THE VEHICLE, IT HESITATED. THE CONTACT MENTIONED THE VEHICLE WAS SLUGGISH AND JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO FOX FORD OF CADILLAC (1450 N MITCHELL ST, CADILLAC, MI 49601, (231) 775-3448) TO BE DIAGNOSED. THE VEHICLE WAS ALSO TAKEN TO SERRA TRAVERSE CITY (1747 S GARFIELD AVE, TRAVERSE CITY, MI 49686) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.

Mileage: 161,000

Jul 24, 2019

THE CAR WAS PURCHASED BRAND NEW IN 14. TRANSMISSION REPAIRED 4 TIMES, EVEN TAKEN OFF THE ROAD BC IT FAILED FORD'S SAFETY TEST TWICE. CURRENTLY STILL HAVING THE SAME TRANSMISSION ISSUE WITH THE DPS6. IT SHUTTERS WHEN DRIVING, JERKS AND HESITATES WHEN TAKING OFF FROM A COMPLETE STOP. ALMOST STALLS OUT WHEN TAKING OFF AT TIMES AS WELL. FORD APPARENTLY ISSUES A DIRECTIVE TO REPAIR THE ISSUES RECENTLY FOR A TWO WEEK PERIOD BUT DID NOT MAKE IT PUBLIC. WHEN I CONTACTED MY DEALER ABOUT IT THEY BLEW ME OFF AND SAID THAT I HAD NO COVERAGE FOR MY TRANSMISSION ANYMORE. I HAVE A CAR THAT WAS PURCHASED FOR 23K WITH ONLY 100 MILES ON IT, BRAND NEW OFF THE LOT AND IS NOW ONLY WORTH 4K OR LESS. WE WERE EVEN TOLD BY FORD THAT WELL BC OF THE TRANSMISSION ISSUES THESE CARS AREN'T REALLY WORTH ANYTHING. SO NOW I AM STUCK WITH A VALUELESS CAR, READY TO BREAK DOWN OR CAUSE A SERIOUS ACCIDENT YET AGAIN AND NO REMEDY FROM FORD. IT IS A VERY UNSAFE CAR. YOU CANNOT DRIVE IT IN THE SNOW BC THE TRANSMISSION ACTS UP TO BAD. WHEN GOING UP SLIGHT HILLS OR STOPPING ON HILLS AND TAKING OFF IT JERKS SO BAD THAT YOU HAVE TO KEEP A FOOT ON THE BRAKE TO STOP IT IN CASE IT LUNGES INTO TRAFFIC. HOW CAN FORD KNOWINGLY GET AWAY WITH THIS? SELLING CARS FOR 20K PLUS AND KNOWING THAT THERE ARE SERIOUS ISSUES WITH THE TRANSMISSION THAT OBVIOUSLY ISN'T REPAIRABLE? 4 TRIPS TO THE DEALERSHIP AND I AM STILL HAVING THE SAME ISSUES. SOMETHING NEEDS DONE. A 5 YEAR OLD CAR SHOULD NOT HAVE THIS MANY ISSUES OR THIS MANY REPAIRS ON THE SAME ISSUE.

Jul 24, 2019

TRANSMISSION SLIPS WHEN DRIVING, JERKING/JOLTING OCCUR WHEN I ACCELERATE ( JUST REACTS SLOW IN RESPONDING AS ATTEMPTING TO ACCELERATE), DIFFICULT TO PUT IT INTO REVERSE AT TIMES IT IS JOLTY. THIS IS A ONGOING PROBLEM FOR THE TIME I HAVE OWNED THE 2014 FORD FOCUS

Mileage: 57,000

Jul 24, 2019

MY FORD FOCUS TRANSMISSION HAS BEEN ACTING STRANGELY. IT DOES NOT ACCELERATE SMOOTHLY. IT CONTINUALLY FEELS UNDERPOWERED AS IF IT IS GOING TO STALL OR STOP MOVING FORWARD. AT TIMES, IT SEEMS TO HAVE TROUBLE MOVING UP HILLS. PROBLEM OCCURS WHILE CAR IS MOVING. THE SERVICE ENGINE LIGHT CAME ON AND THE DEALER SAID IT WAS THE TRANSMISSION CLUTCH ASSEMBLY.

Mileage: 80,000

Jul 24, 2019

TRANSMISSION (THE DSP6) COMPUTER (TRANSMISSION CONTROL MODULE, OR TCM) IS PRONE TO FAILURE RESULTING IN A CAR THAT CANNOT BE DRIVEN RELIABLY ON ROADS WITHOUT POTENTIALLY FALLING INTO AN UNINTENTIONAL NEUTRAL. ON APRIL 6TH, UPON STARTING THE CAR UP I WAS UNABLE TO REVERSE, AND MANAGED TO LIMP TO THE DEALER IN LOW GEAR ONLY. AS AT LEAST ONE GEAR WAS KNOWN TO BE NON-FUNCTIONAL, I COULD NOT ENDANGER MYSELF OR OTHERS ON THE ROAD BY ATTEMPTING TO SHIFT GEARS FURTHER FOR CONCERN OF IT FAILING COMPLETELY OR FALLING INTO NEUTRAL IN TRAFFIC.

Mileage: 45,000

Jul 24, 2019

TRANSMISSION JUMPS IN AND OUT WITH A CLUNKING WHEN STARTING OFF AT A RED LIGHT

Jul 24, 2019

EVER SINCE WE BOUGHT THIS VEHICLE IT HAS LOST POWER DURING ACCELERATION, SLIPS OUT OF GEAR REGULARLY, WHEN STOPED ON AN INCLINE THE VEHICLE WILL ROLL BACK APPROX 3FT BEFORE THE TRANSMISSION WILL CATCH ALMOST HITTING VEHICLES BEHIND ME. IT HAS ALWAYS HAD THIS TERRIBLE SHUDDER COMING OUT OF 1ST GEAR. THIS IS AN AUTOMATIC DUAL CLUTCH TRANSMISSION. I WILL NOT LET MY CHILDREN RIDE IN THIS VEHICLE BECAUSE I FEEL IT IS UNSAFE AND IT WOULD NOT BE ETHICALLY RIGHT TO SELL IT TO SOMEONE ELSE.

Mileage: 35,000

Jul 24, 2019

TRANSMISSION WENT OUT WHILE ON A ROAD TRIP. WENT TO START THE CAR AND TRANSMISSION ISSUE ALERT CAME ON THE DASH. I DROVE ABOUT A MILE THEN COULD NO LONGER ACCELERATE AND HAD TO PULL OVER. I COULD REVERSE BUT NO ACCELERATION IN DRIVE. GOT IT TOWED AND THE MECHANIC AT THE FORD DEALERSHIP TOLD ME IT WAS AN ISSUE WITH THE TRANSMISSION COMPUTER. IT WAS COVERED UNDER THE MANUFACTURER WARRANTY BUT I'M STILL HAVING ISSUE WITH CLUTCH SLIPPING WHEN ACCELERATING FROM A STOP. CAUSES JERKING OF THE CAR SOMETIMES AND LOUD GRINDING NOISES.

Mileage: 35,000

Jul 24, 2019

TAKATA RECALL.... ON TAKE OFF CAR VIOLENTLY JERKS AT 2000 RPMS AND CONTINUES TO JERK INTEL 4000-5000 RPMS THEN SHIFTS GEARS. THIS HAPPENS EVERY TIME I DRIVE, HAS BEEN DOING THIS WHEN I BOUGHT THE CAR IN 01/01/2016 AND IS GETTING WORSE EVERYDAY

Mileage: 18,000

Jul 23, 2019

TAKATA RECALL - I HAVE BEEN EXPERIENCING JERKING AND STUTTERING WITH MY VEHICLE SINCE I PURCHASED IT NEW IN 2014. MY VEHICLE WILL STUTTER AND JERK UPON PRESSING THE GAS FROM A STANDSTILL IN TRAFFIC, ON A HIGHWAY AND IT IS EVEN WORSE GOING UPHILL. IT IS SLOW TO PICK UP SPEED NO MATTER HOW MUCH PRESSURE I PUT ON THE GAS PEDAL. NOW THERE IS AN ISSUE WITH SOMETHING REVVING UNDER THE HOOD AND ALSO WITH THE VEHICLE OVERHEATING. I HAVE HAD SEVERAL NEAR ACCIDENTS DUE TO THE VEHICLES JERKING AND STUTTERING WHEN MOVING FROM A STOPPED POSITION TO A FORWARD MORTION IN TRAFFIC. THESE INCIDENTS HAVE HAPPENED OVER THE COURSE OF FIVE YEARS OF ME PURCHASING THE VEHICLE NEW. THE STUTTERING AND JERKING HAPPENS DAILY.

Mileage: 15

Jul 22, 2019

AUTO CLUTCH - JERKS AND LURCHES BETWEEN 0-40 MPH. OCCURS ACCELERATING FROM STOP OR ACCELERATING IN GENERAL. HAS LOCKED MY SEATBELT BECAUSE IT JERKED SO VIOLENTLY. HAS THROWN THE CAR BACK WHEN GOING UPHILL FROM STOP. HAD THERE BEEN A CAR BEHIND ME I WOULD HAVE HIT IT. SAFETY ISSUE. FEELS LIKE TIRES ARE SPINNING AND CAR DOESN'T MOVE. THEN IT JERKS 3-4 TIMES THEN LAUNCHES AHEAD. HAPPENS ON TURNS OR STRAIGHTAWAY. CITY STREETS AND LESS THAN 40 MPH. BOUGHT THE CAR BRAND NEW WITH CASH. LESS THAN 1000 MILES WHEN THIS ISSUE STARTED. BEEN IN THE SHOP 2-3 TIMES PER YEAR SINCE THEN. 5 YEARS OF INCONVENIENCE ADJUSTING SCHEDULE TAKING TIME OFF WORK. ONGOING PROBLEM FROM 2014 TO PRESENT.

Jul 22, 2019

OUR FORD FOCUS HAS NUMEROUS TRANSMISSION CLUTCH BURNOUTS (7) AND TRANSMISSION COMPUTER FAILURES (3). WE HAVE BEEN ON THE M14 WHEN IT FAILS TO ACCELERATE WHILE MERGING. WE HAVE BEEN AT THE A STOP LIGHT AND IT TRY TO LURCH FORWARD WHEN WE WERE STOPPED. EVERY 6-9 MONTHS WE NEED TO HAVE THE TRANSMISSION SERVICED AT OUR LOCAL DEALER. THE CAR SHUTTERS UPON ACCELERATION, IF IT ACCELERATES AT ALL. IT LURCHES AND SHUTTERS, CONSISTENTLY EVERY 6-9 MONTHS. WE REACHED OUT TO FORD, DIRECTLY, IN JULY OF 2017, AND RECEIVED NO SUPPORT, NO HELP AND NO ACKNOWLEDGEMENT THAT MAYBE, JUST MAYBE WE HAD A BAD CAR. WE'VE BEEN TOLD, CONSISTENTLY, EVERY TIME THEY REPLACE THE BURNT OUT TRANSMISSION CLUTCH AND REPROGRAM THE TRANSMISSION MODULE THAT "THIS IS THE FIX. THEY HAVE THE "BUGS" WORKED OUT THIS TIME". I HAVE COPIES OF MOST OF THE REPAIRS AND THE CORRESPONDENCE WITH FORD GLOBAL CUSTOMER SERVICE FROM JULY OF 2017

Mileage: 13,840

Jul 22, 2019

WHEN TEST DRIVING THIS 2014 FORD FOCUS I FELT THE CAR SHUDDER ON TAKE OFF AND WHEN PULLING OUT INTO TRAFFIC HESITATION. I ASKED THE SALESMAN ABOUT THIS AND JUST SHRUGGED IT OFF AS NO BIG DEAL. AFTER PURCHASING THE AUTO I HAD TO RETURN TO THE DEALER IN PARSONS, KS. AND WAS TOLD IT WAS THE WAY I WAS ACCELERATING. NO WAY THERE IS SOMETHING WRONG WITH THIS VEHICLE. AFTER 3 DIFFERENT RETURNS AND WORK DONE IT STILL DOES THE SAME THING. I AM 82YRS OLD AND DO NOT FEEL SAFE DRIVING THIS CAR. FORD MOTOR KNEW THEY PUT OUT A FAULTY VEHICLE BUT SOLD IT ANYWAY. THEY EXTENDED THE WARRANTY TO 100000 MILES BUT EACH TIME YOU RETURN FOR SERVICE THEY SAY THEY CAN'T DO ANYTHING UNLESS THE ENGINE LIGHT IS ON. FORD SUPPOSEDLY PUT OUT A NOTICE TO REPAIR THESE CARS WHEN THEY CAME IN ON 7-12-2019 TO 7-19-2019 BUT WHEN I CALLED I WAS TOLD BY THE SERVICE MANAGER HE KNEW NOTHING ABOUT THIS AND COULD ONLY DO ANYTHING IF TOLD BY FORD. I CONTACTED PITTSBURG FORD ON 7-19-2019 AND ASKED TO SPEAK TO THE SERVICE MANAGER BUT UNABLE TO LOCATE HIM SO I LEFT MY NAME AND PHONE NUMBER AND HAVE YET TO HEAR FROM HIM. THIS HAPPENS WHEN DRIVING, PULLING OUT INTO TRAFFIC AND WHEN DRIVING ON THE HIGHWAY. ON OCCASION THE TRANSMISSION SLIPS/

Mileage: 21,961

Jul 22, 2019 Crash

'TAMARA RECALL' I HAVE A TRANSMISSION PROBLEM THAT'S BEEN FIXED 3 TIMES AND IT'S GIVING ME A PROBLEM AND A FEW MONTHS AGO I HAD A LITTLE FENDER BENDER I WAS STOPPED AT A LIGHT AND HAD MY FOOT ON THE BRAKE AND ALL OF A SUDDEN I HIT THE CAR IN FRONT OF ME. I BLAME IT ON ME, BUT MY FOOT WAS STILL ON THE BRAKE BUT I SAID I MUST OF LET UP ON IT OR SOMETHING. BUT NOW I AM READING THAT THIS HAS HAPPENED TO SEVERAL OTHER PEOPLE WITH THE TRANSMISSION PROBLEM.

Jul 22, 2019

I WAS SITTING AT A STOP LIGHT AND WHEN THE LIGHT TURNED GREEN MY CAR WOULDN'T MOVE, LOOKED DOWN AT THE SPOT ON THE DASH WHERE IT SAYS WHAT GEAR YOU ARE IN AND IT WAS FLASHING. FINALLY GOT THE CAR TO MOVE INTO A PARKING LOT. I HAS IT LOOKED AT AND THEY SAID IT WAS FIXED. THE NEXT DAY I WAS DRIVING AND IT STARTED SLIPPING GEARS.

Jul 20, 2019

UNDER ANY ACCELERATION THE CAR JERKS BACK AND FORTH, THE TRANSMISSION IS STARTING TO DRIVE REALLY ROUGH AND WE ONLY HAVE 60,000 MILES!

Mileage: 65,000

Jul 20, 2019

THE VEHICLE WOULD STALL WHEN TRYING TO ACCELERATE FROM A STOPPED POSITION. A RECALL WAS ADDRESSED AT A DEALERSHIP FOR THE PROBLEM 3 YEARS AGO. NOW THE CAR HAS 89,000 MILES AND THE REVERSE QUIT WORKING AND DRIVE HAS A STALLING PROBLEM AS WELL. I TOOK IT TO A PARTS STORE TO HAVE SOMEONE LOOK UP A COMPUTER TO IT. IT READ CLUTCH "B" ACTUATOR CONTROL CIRCUIT LOW. I WAS WITHIN THE CITY WHEN THE LATEST EVENT HAPPENED AND NOTICED THE CHECK ENGINE LIGHT CAME ON WHEN IT WAS DRIVING POORLY.

Mileage: 89,000

Jul 20, 2019

CAR WAS WORKING FINE MOST OF THE DAY. GOT IN MY CAR AND IT WOULD NOT START. I TRIED IT THREE TIMES, NO LUCK. I SHUT EVERYTHING OFF, PULLED THE KEYS, OPENED THE DOOR. I THEN TRIED AGAIN FO TURN ON CAR, CAME RIGHT ON. NOW HOWEVER, THE CAR IS HAVING OVER ACCELERATING AND DECELERATING PROBLEMS WHICH IT DIDNT HAVE TWO HOURS AGO. GOING UP/DOWN ANY TYPE OF HILL IS WHERE ITS THE WORST AT ACCELERATING AND DECELERATING RANDOMLY. SOMETIMES IT OVER ACCELERATING AND I DONT EVEN HAVE MY FOOT ON THE GAS AT THAT MOMENT. AND IT HAS A HARD BUCKING PROBLEM BETWEEN THE TWO RANDOM ACCELERATING/DECELERATING PROBLEMS.

Mileage: 92,000

Jul 19, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED AND THE VEHICLE RUMBLED AND SHOOK WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO CAMELBACK FORD (1330 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 635-7551) WHERE HE WAS INFORMED THAT THE VEHICLE WAS SUPPOSED TO OPERATE IN THAT MANNER. THE DEALER REPLACED THE CLUTCH ASSEMBLY AND TCM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14. *TR*JB

Mileage: 14

Jul 19, 2019

CAR SHAKES WHEN GOING FROM A STOPPED POSITION THEN PRESSING ON GAS. FEELS LIKE IT JERKS. ALSO MY CATALYTIC CONVERTER HAS BEEN FAULTY SINCE 2 YEARS AFTER I GOT MY CAR IN 2014

Mileage: 10,000

Jul 18, 2019

WHILE APPROACHING A STOP SIGN ON A CITY STREET WITH BRAKES EVENLY APPPLIED, MY FORD FOCUS DOWN SHIFTED AND STUTTERED, LURCHING ME AROUND 7 FEET IN TO THE INTERSECTION.

Mileage: 68,100

Jul 18, 2019

I BOUGHT MY 2014 FOCUS NEW.ALMOST IMMEDIATELY IT BEGAN HESITATING AND SHUDDERING WHEN YOU BEGIN TO ACCELERATE. AND LOSS OF POWER WHICH IS DANGEROUS.FIRST TWO TIMES I TOOK IT TO DEALER THEY REPROGRAMMED THE COMPUTER AND MADE EXCUSES THAT IT IS NORMAL AND THE CAR IS LEARNING HOW I DRIVE.THIRD TIME I TOOK IT IN THEY REPLACED THE TRANSMISSION MODULE.DIDN'T HELP.FOURTH TIME REPLACED THE DUAL CLUTCH.STILL HESITATES.NOW MY CAR IS OUT OF WARRANTY AND THEY SAY IF IT IS THE CLUTCH THEY WON'T COVER IT.IT WILL COST ME $150 TO DIAGNOSE IT TO SEE IF IT IS THE TRANSMISSION MODULE.IF IT IS THAT'S ALL THAT IS COVERED.SO I AM LEFT WITH A CAR THAT DRIVES HORRIBLE.BAD CUSTOMER SERVICE.

Jul 18, 2019

MY TRANSMISSION PROBLEMS STARTED VERY EARLY ON, MY CAR WOULD SHUDDER WITH I ACCELERATED FROM A DEAD STOP. I WOULD TAKE MY CAR TO THE FORD DEALER FOR REPAIR AND THEY WOULD ADJUST THE MODULE AND THAT WOULD WORK FOR A SHORT TIME ONLY TO HAPPEN AGAIN. AFTER SEVERAL ADJUSTMENTS THEY WOULD TELL ME THAT MY CAR WOULD NEED A NEW CLUTCH ASSEMBLY, CLUTCH AND THROW OUT BEARING. MY CAR HAS GONE THROUGH 3 CLUTCHES AND THE DEALER TOLD ME IT NEEDS A FOURTH. MY DAUGHTER ATTENDS THE UNIVERSITY OF WEST VIRGINIA AND WE DO NOT TAKE THIS CAR ANYMORE DUE TO THE SHUDDERING ON INCLINES IN THE MOUNTAINS.

Jul 18, 2019

I HAVE A 2014 FORD FOCUS WITH AN AUTOMATIC TRANSMISSION. THE VEHICLE HAS 37,000 MILES AND HAS BEEN IN THE DEALER 6 TIMES FOR TRANSMISSION PROBLEMS. THE DEALER HAS CLAIMED TO HAVE REPLACED THE TRANS ONCE AND ADJUSTED PROGRAMMING MULTIPLE TIMES. THE VEHICLE CONTINUES TO HESITATE, JERK, AND JUMP AT TIMES. UPON ACCELERATION , THIS PAST MONDAY AT A STOPLIGHT, THE CAR TOOK OFF AS NORMAL UP TO ABOUT 15 MPH AND WOULD NOT DRIVE. I WAS ABLE TO NARROWLY MISS BEING HIT FROM BEHIND. THIS VEHICLE HAS ALSO LUNGED WHILE IN SLOW MOVING TRAFFIC SEVERAL TIMES IN THE PAST THREE MONTHS. CAN NHTSA PLEASE HAVE FORD RECALL AND REPLACE THIS TRANSMISSION WITH A PROPER, SAFE, AND WORKABLE FIX. I INTENDED THIS VEHICLE TO BE HANDED DOWN TO MY 16 YEAR OLD DAUGHTER. NOT NOW. WHY IS FORD ABLE TO CONTINUE TO GET AWAY WITH OUT REPAIRING, OR REPLACING THE PROBLEM? THEY ARE RUSHING UNTESTED, UNPROVEN MECHANICAL TECHNOLOGY TO MARKET TO MAKE THEIR FUEL ECONOMY NUMBERS AT CUSTOMERS WELL BEING. IS THIS NOT FRAUDULENT? ALSO, WHY DO I KEEP GETTING LETTER FROM FORD TO TRADE MY CAR IN ON A NEW VEHICLE? IS THIS FORDS WAY OF GETTING OUT OF THE PROBLEM? IF SO THEY SHOULD BUY THIS VEHICLE BACK AT THE PRICE I PAID FOR IT. THANKS

Mileage: 37,000

Jul 18, 2019

VEHICLE TRANSMISSION DISENGAGED, CAUSING THE ENGINE TO REV UP WITHOUT SPEEDING AS IF IT WAS IN NEUTRAL, IMMEDIATELY LOSING SPEED CAUSING A SAFETY HAZARD. CHECK ENGINE LIGHT TURNED ON. TRANSMISSION RE-ENGAGED ABRUPTLY AND CAR WOULD NOT SHIFT PROPERLY SO HAD TO BE DRIVEN IN LOWER GEARS, AGAIN POSING A SAFETY HAZARD. DEALERSHIP ADVISED ISSUE WAS RELATED TO THE CLUTCH AND WAS COVERED UNDER MANUFACTURER'S PROGRAM 14TM01, YET THIS EXTENDED WARRANTY WAS NOT APPLICABLE TO THE 2014 MODEL, EVEN THOUGH IT WAS THE SAME ISSUE.

Mileage: 82,000

Jul 18, 2019

I BOUGHT MY CAR BRAND NEW IN 2014, AND HAVE HAD SEVERAL ISSUES WITH THE TRANSMISSION/TCM. IT HAS BEEN "FLASHED" SEVERAL TIMES AS WELL AS A NEW "CLUTCH PACK". APPROX 3 WEEKS AGO WHILE DRIVING, I STARTED TO PASS A CAR ON A 2 LANE RD, AND AS I ACCELERATED I WAS ABLE TO GET NEXT TO THE OTHER CAR AND THEN MY CAR'S TACHOMETER JUST TACKED OUT AND DIDN'T HAVE ANY POWER TO GO. SO, AS I AM STUCK NEXT TO THIS OTHER CAR (AND ANOTHER CAR RIGHT BEHIND ME PASSING TOO) AND WITH ONCOMING TRAFFIC NOW, I HAD TO HIT MY BRAKES TO SLOW DOWN (IN ORDER TO GET BACK WHERE I WAS BEFORE I STARTED TO PASS), ALL THE WHILE THE CAR BEHIND ME IS ABOUT TO REAR-END ME. I HAD TO PULL OFF TO THE SIDE OF THE ROAD TO CHECK MY PANTS, BECAUSE I THOUGHT I LITERALLY DEFACATED THINKING I WAS GOING TO GET SMASHED BETWEEN THE CAR BEHIND ME AND THE ONCOMING CAR DRIVING ABOUT 55MPH. I CALLED FORD AND TOLD THEM ABOUT IT ON THEIR RECORDED LINE AND THEY SAID THERE WAS NOTHING THEY COULD DO. I HAVE TALKED TO 3 DIFFERENT DEALERS (WABLE FORD SISTERSVILLE, WV) THEY FINALLY RAN A DIAGNOSTICS WHEN I SHOWED THEM THAT MY CAR DOESN'T HAVE REVERSE. I HAVE BEEN STUCK 4 DIFFERENT TIMES IN PARKING SPOTS BECAUSE MY CAR WOULDN'T GO IN REVERSE. HURT MY BACK PUSHING IT OUT OF 1 SPOT, AND I HAVE NEVER BEEN MORE FRUSTRATED. WABLES IN SISTERSVILLE SAID THEY DON'T DO LOANER CARS WHILE THEY TAKE THE 2 HOURS TO FIX THE TCM NOR DO THEY HAVE THE TIME TO DO IT. THERE WAS ANOTHER TIME WHEN I WAS PULLING ONTO THE INTERSTATE AND WAS ALMOST REARENDED BECAUSE AS I EASED ON THE GAS TO GET ON, THE TACHOMETER TACHED OUT AND I HAD NO POWER TO GO. I HAVE AN HOUR AND 15 MINUTE TRIP TO WORK AND A 1 HOUR AND 15 MIN TRIP HOME AND EACH OF THOSE TRIPS ARE HAIR RAISING BECAUSE I NEVER KNOW WHAT MY CAR WILL DO.

Mileage: 108,000

Jul 18, 2019

CAR JERKS AND STALLS, OUTSTANDING RECALL, DEALERSHIP INSISTS THAT PARTS ARE UNAVAILABLE FOR REPAIR

Mileage: 60,000

Jul 18, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY DOWNSHIFTED. ALSO, THE VEHICLE JERKED WHILE AT A STOP. WYATT JOHNSON FORD (646 THOMPSON LN, NASHVILLE, TN 37204, (615) 244-3615) WAS CONTACTED AND DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,120.

Mileage: 55,120

Jul 18, 2019

FORD DPS6 POWERSHIFT DCT TRANSMISSION HAS BEEN REPLACED 3 TIMES IN LESS THAN 58K MILES. MY FORD FOCUS SE HATCHBACK HAS BUILD DATE IN EARLY AUGUST 2014 AND I PURCHASED IT BRAND NEW FROM A FORD DEALERSHIP THE SAME MONTH. I FIRST EXPERIENCED SHUDDER AND JERKING AT 16,870 MILES AND TOOK IT TO THE DEALERSHIP ON 2015-09-25, BUT WAS TOLD THERE WAS NO PROBLEM. SUBSEQUENT VISITS TO THE SAME DEALERSHIP RESULTED IN A REPLACEMENT OF THE CLUTCH PACK AND SEAL ASSEMBLY EACH TIME. TRANSMISSION REPLACEMENT DATES AND MILEAGE ARE: 2017-08-18 AT 30,357 MILES 2018-09-20 AT 48,138 MILES (TCM WAS REPLACED AT THIS TIME) 2019-07-15 AT 57,898 MILES ("FUEL TANK DEFORMATION" RECALL DONE AT THIS TIME) AROUND A THOUSAND MILES AFTER A "FIX", SHIFTING BECOMES ERRATIC AND UNRELIABLE. IT WILL REV VERY HIGH FOR NO APPARENT REASON, AND WILL SOMETIMES SPEED UP ON ITS OWN, ESPECIALLY OBVIOUS WHEN THE CAR SURGES UNEXPECTEDLY IN SLOW TRAFFIC. IT SEEMS TO HAPPEN MORE WHEN THE WEATHER IS WARM, BUT EVEN DURING COLD WEATHER SHIFTING CAN BE JERKY WITH A "SHUDDER" IN BETWEEN GEARS AND SOMETIMES THE THROTTLE SIMPLY DOES NOT RESPOND WHEN THE ACCELERATED IS PRESSED. MY CAR LOST POWER ON THE INTERSTATE AT 65MPH WHEN A "TRANSMISSION FAULT" MESSAGE POPPED UP ON THE SCREEN. THE TCM WAS REPLACED AFTER - ALONG WITH THE TRANSMISSION - WAS REPLACED AS A RESULT. THE TRANSMISSION IN THIS CAR IS UNRELIABLE AT BEST, DANGEROUS AT WORST. IT IS INCONSISTENT AND DOES NOT CONSISTENTLY RESPOND TO ACCELERATION AND DECELERATION INPUT FROM THE DRIVER. THE FIRST TIME I TOOK IT IN - WHEN THEY REFUSED TO REPLACE THE TRANSMISSION - I WAS I WAS DRIVING IT WRONG. THIS IS MY FIRST NEW CAR AND I CANNOT COUNT ON IT NOT TO LEAVE ME STRANDED OR PUT ME IN A DANGEROUS SITUATION. I WOULD SELL IT, BUT THE VALUE HAS PLUMMETED DUE TO UNRESOLVED TRANSMISSION ISSUES AND SO I'M STUCK HAVING IT REPEATEDLY "FIXED" UNTIL THE WARRANTY RUNS OUT.

Mileage: 16,870

Jul 18, 2019

I BOUGHT THIS CAR PREOWNED FROM DEALERSHIP. WITHIN A YEAR IT HAD PROBLEMS. WELL DRIVING AT 30MPH NEAR MY HOME THE RPMS SHUT UP ON THE CAR WHILE THE SPEED STUTTERED AS IF THE CAR WAS IN NEUTRAL. I TOOK IT IN RIGHT AWAY OTHER PROBLEMS PERSISTED ON MY WAY TO THE DEALERSHIP SUCH AS NOT BEING ABLE TO SHIFT CORRECTLY. THEY HAD TOLD ME THEY FIXED THE PROBLEM AND ALL WAS COVERED UNDER WARRANTY SO I WAS HAPPY. THIS IS WHERE IT GOT STRANGE. THEY TOLD ME THAT THEY NEED TO ORDER ANOTHER PART AND THAT IT SHOULD BE HERE WITHIN A WEEK. AS I AM NOT VERY CAR SAVVY SO I DON'T RECALL THIS PART BUT IT WAS UNDER WARRANTY SO I WAS AT EASE. THEY OFFERED TO KEEP MY CAR UNTIL THE PART ARRIVED, WHICH I THOUGHT WAS FINE.. LUCKILY I DIDN'T BECAUSE 2 1/2 WEEKS WENT BY BEFORE I MADE IT BACK INTO THE DEALERSHIP AND I ASKED THE PERSON WHO SERVICED MY CAR WHEN MY PART WAS COMING IN. HE SAID IT DEFINITELY SHOULD'VE ARRIVED BY NOW AND IT'S STRANGE THAT IT HASN'T. I COME BACK ANOTHER FEW WEEKS LATER AND THEY CLAIM THAT THERE WAS NEVER ANY ORDER FOR ME AT ALL. I DON'T KNOW WHO ORIGINALLY SERVICED ME I JUST ASSUMED THEY'D HAVE MY RECORDS. FLASHFORWARD A YEAR LATER IN THE SAME EXACT THING IS HAPPENING BUT EVEN WORSE. IT WON'T GO IN REVERSE OR SPORT MODE. IT'S BEEN TURNING ON SOME DAYS AND NOT OTHERS AND IT GOES ABOUT 5 MILES AN HOUR. I TRY TO TAKE IT INTO THE FORD DEALERSHIP AND THEY'RE TRYING TO SAY IT IS NO LONGER UNDER WARRANTY EVEN THOUGH MY CAR IS UNDER 60,000 MILES. THEY WANT TO CHARGE ME $150 TO DIAGNOSE I GOOGLE SEVERAL DIFFERENT PLACES THAT WILL DO IT FOR FREE. GOT THE ERROR CODE P2837. FORD STILL WANTS TO CHARGE ME TO DIAGNOSE. WHEN I TRY TO CALL AND TALK ABOUT HOW THIS CAR DOESN'T SEEM SAFE ENOUGH TO HAVE EVEN SOLD AND ASK ABOUT THE RECALLS THEY ACT LIKE IT'S A ONE IN 1 BILLION THING AND KEEP CONNECTING ME TO DIFFERENT DEPARTMENTS WHERE I JUST GET AN ANSWERING MACHINE. NOT RIGHT

Mileage: 42,000

Jul 18, 2019

CAR SHUDDERS AND HESITATES WHEN DRIVING IN TRAFFIC AT ANY TIME. WHEN TRYING TO ACCELERATE IT SHUDDERS AND HESITATES. AT A STOP SIGN ON A HILL THE CAR WILL SUDDENLY GO BACKWARDS WITHOUT WARNING WHEN TRYING TO GO FORWARD AFTER A STOP. THIS HAS BEEN CONSISTENTLY HAPPENING SINCE FEBRUARY 2017. WE HAVE BEEN FORCED TO DRIVE THIS WAY AS WE DO NOT HAVE MONEY TO FIX FORDS FAULTY TRANSMISSION.

Mileage: 40,000

Jul 17, 2019

TAKATA RECALL. I WAS IN THE DRIVE THRU AT KRYSTAL AFTER RECEIVING MY FOOD, I BEGIN TO PULL OFF FROM THE WINDOW INTO THE STREET THE CHECK ENGINE LIGHT CAME ON THE CAR COMPLETELY STOPPED IN TRAFFIC. THE CAR SHUT DOWN I PUT IT IN PARK AND IT HESITATE TO START UP BUT AFTER A SECOND TRY IT DID. THE CAR HESITATE TO GO FORWARD I COASTED INTO THE BANK PARKING TO GET OUT OF TRAFFIC. I RESTARTED THE CAR IT GOES FORWARD FINE THIS TIME BUT I COULDN'T REVERSE . THE TRANSMISSION HAS ALREADY BEEN REPLACED ONCE . THE CLUTCH HAS ALSO BEEN REPAIRED SEVERAL TIMES. NOW THE CAR NEEDS ANOTHER TRANSMISSION

Mileage: 103,000

Jul 17, 2019

SINCE BUYING THE CAR NEW I HAVE HAD MULTIPLE ISSUES WITH THE TRANSMISSION JERKING, SLIPPING, LOSS OF TAKE OFF POWER AND FEELINGS OF UNSAFE DRIVING SITUATIONS. MY VEHICLE ONE TIME FELT LIKE SOMEONE THREW ON AN EMERGENCY BRAKE AND NOSE DIVED ON THE HIGHWAY WHEN IT LOST POWER DURING ACCELERATION OFF ENTRANCE RAMP. MOST OF THE TIME THE SURGING,BUCKING, SLOW TO RESPOND HAPPENS WHEN THE VEHICLE IS WARMED UP AND HAVE TO MOVE AFTER A STOP LIGHT OR SIGN. ALSO HAD TO BRING IT IN TO DEALER TO HAVE WIRING FIXED DUE TO VIBRATIONS OF VEHICLE. LAST FEW TRIPS TO THE DEALER I HAD TO PAY OUT OF POCKET AND NEVER GOT ANY SOLID ANSWERS TO THE PROBLEM OR ANY FIXES, JUST TOLD IT IS WITHIN LIMITS. WITH NO FIXES IN THE PLANS I QUIT TAKING IT IN TO THE DEALERSHIP DUE TO NO ISSUES BEING COVERED UNDER WARRANTY.

Jul 17, 2019

I HAVE HAD THIS CAR SINCE 2017 AND IT SEEMS LIKE THERE IS A DELAY IN SHIFTING. I WAS DRIVING THE CAR IN 2018 AND THE CAR SUDDENLY STOPS IN THE HIGHWAY. MY CAR WOULD NOT MOVE AT ALL. IT WAS TAKEN TO A FORD DEALER FOR POWER TRAIN ISSUE BUT IT HAS SINCE BEEN DOING THE SAME. IT STALLS AND SEEMS LIKE THERE IS A TRANSMISSION ISSUE. I CAN'T AFFORD ANOTHER TRANSMISSION. I'M NOT UNDER WARRANTY. I HAVE NOTHING BUT ISSUES WITH THIS CAR. MY CLUTCH HAS BEEN CHANGED THEE TIMES.

Mileage: 85,000

Jul 17, 2019

MULTIPLE TRANSMISSION REPAIRS/ISSUES INCLUDING SHUDDER, SLIPPING OUT OF GEAR WHILE MOVING, BUCKING. IN 3 SPECIFIC INCIDENTS, THE CAR SLIPPED OUT OF GEAR WHILE IN MOTION IN AN INTERSECTION IN HEAVY TRAFFIC. CAR WAS SOLD AS AN "AUTOMATIC" BUT IT WAS NOT DISCLOSED THAT IT WAS A COMPUTER CONTROLLED MANUAL. DEALER SAYS CAR IS PERFORMING AS DESIGNED PERFORMED SOME NON-SPECIFIC UPDATE.

Mileage: 44,100

Jul 17, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER, BUT DID NOT STALL. THE VEHICLE WAS TAKEN TO FAIRLANE FORD (LOCATED AT 14585 MICHIGAN AVE, DEARBORN, MI 48126, (313) 846-5000) WHERE IT WAS DIAGNOSED; HOWEVER, SHE WAS NOT GIVEN THE PROGNOSIS. THE VEHICLE WAS REPAIRED TWICE PER A WARRANTY EXTENSION PROGRAM. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

Mileage: 8,000

Jul 17, 2019

I HAVE HAD TRANSMISSION PROBLEMS SINCE I PURCHASED MY 2014 FORD FOCUS SE. WITHIN THE FIRST 15,000 MILES, I HAD TO GET THE TRANSMISSION FIXED BECAUSE MY VEHICLE WAS SHUDDERING/STALLING. FORD TOLD ME THE TRANSMISSION WAS UNDER WARRANTY AND IT WOULD BE FREE TO FIX. I HAD TO HAVE IT FIXED THREE OTHER TIMES BEFORE HITTING 60,000 MILES FOR THE SAME ISSUES. NOW I AM OUT OF WARRANTY AND NEXT TIME IT WILL COST ME $1500 TO FIX! THESE ISSUES POSE A TRUE SAFETY CONCERN. ABOUT 10,000-ISH MILES AFTER GETTING MY CAR FIXED IT WILL BEGIN TO SHUTTER WHEN I'M PULLING OUT INTO TRAFFIC. OVER TIME THIS SHUTTER BECOMES A HESITATION OR A STALL, MEANING THAT I BECOME A SITTING DUCK IN THE MIDDLE OF INTERSECTIONS OR WHEN ENTERING BUSY ROADS, OR MERGING ONTO INTERSTATES. WHEN DRIVING IT IS IMPORTANT TO BE ABLE TO TIME YOUR ENTRY INTO TRAFFIC, I HAVE TO MAKE SURE TO GIVE MYSELF AN EXTRA BEAT JUST IN CASE MY CAR DECIDES TO HESITATE! USUALLY AFTER A HESITATION OR SHUTTER WHILE ENTERING TRAFFIC, MY CAR FAILS TO ACCELERATE AS IT SHOULD WHICH ADDS TO THE DANGER. IN ADDITION, MY CAR WILL ALSO ROLL/LURCH FORWARD AT TIMES WHEN I HAVE IT IN REVERSE. I MUST SLAM ON MY BREAK AND OFTEN TAKE IT OUT OF GEAR BEFORE IT WILL ACT AS IT SHOULD. IT ALSO DOES A WEIRD THING WHEN I AM USING MY CRUISE CONTROL AT HIGHER SPEEDS. IF I PUSH MY BREAK TO CANCEL THE CRUISE THE ENGINE SOUNDS AS THOUGH IT IS STUCK, THE RPMS STAY REALLY HIGH, AND IT IS AS THOUGH I AM IN NEUTRAL. MY BREAK STILL WORKS BUT I CAN PRESS MY GAS TO THE FLOOR AND IT WON'T MAKE A DIFFERENCE.THE AMOUNT OF TIME THIS LASTS WILL VARY. AFTER COMPLAINING, I HAVE BEEN TOLD I'M NOT DRIVING MY AUTOMATIC CORRECTLY, OR I HAVE BEEN OFFERED THE "OPPORTUNITY" TO BUY A NEW FORD. I HAVE ALSO BEEN TOLD ITS NOT A BIG DEAL BECAUSE IT WON'T PUT ME ON THE SIDE OF THE ROAD. WHAT I'M MOST CONCERNED ABOUT IS THAT IT WILL GET ME KILLED WHILE ON THE ROAD.

Mileage: 10,000

Jul 17, 2019

SINCE I'VE HAD THE CAR, IT HAS SHUDDERED, JERKED, MADE NOISES, LOST ACCELERATION, JERKED FORWARD WITHOUT ME GIVING IT GAS....IT HAS BEEN IN FOR SERVICE MANY TIMES , REPLACED CLUTCH ONCE ALREADY...CONTINUES TO GET WORSE AND BECOME A NUISANCE TO DRIVE....I ALWAYS RENT A CAR NOW WHEN DRIVING ON THE HIGHWAY....CALLED THE DEALERSHIP TO HAVE IT LOOKED AT AGAIN , BUT THEY DO NOT ANSWER OR RETURN MY CALLS....THIS IS THE NEWEST , YET WORST CAR I HAVE EVER OWNED....I NOW OWE WAY MORE THAN THE CAR IS WORTH DUE TO THIS ISSUE .....

Mileage: 60,000

Jul 17, 2019

THIS 2014 FORD FOCUS OFTEN SHUDDERS VIOLENTLY WHEN ACCELERATING FROM STOPS THROUGH FIRST AND SECOND GEAR. LITTLE POWER WHEN ACCELERATING THROUGH A RIGHT HAND TURN.

Mileage: 50,000

Jul 17, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION PERFORMED ABNORMALLY AND THERE WAS A CONSTANT INTERMITTENT HESITATION. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE DUE TO THE LAG OF THE TRANSMISSION GEARS CHANGING OVER. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD RANDOMLY STALL FROM A LOSS OF MOTOR POWER. BILL BROWN FORD (32222 PLYMOUTH RD, LIVONIA, MI 48150, (734) 399-4244) WAS NOTIFIED OF THE FAILURE AND SERVICED THE TRANSMISSION MORE THAN TWICE. THE DEALER INDICATED THAT THIS WAS THE NORMAL CONDITION OF THE POWER TRAIN/TRANSMISSION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

Jul 17, 2019

2014 FORD FOCUS WITH THE FAULTY DUAL CLUTCH TRANSMISSION. CLUTCH WAS REPLACED AT 25K MILES WHICH FIXED THE PROBLEM FOR A SHORT TIME. NUMEROUS TRIPS AFTERWARDS TO THE DEALERSHIP RESULTED IN THEM SIMPLY 'RESETTING IT TO FORD SPECIFICATIONS'. THE DEALER NEVER MADE ANY MORE ATTEMPTS TO REPLACE OR FIX WHILE UNDER WARRANTY. AS THE LATEST REPORT STATES THE DEALERSHIPS WERE HAVING A HARD TIME GETTING PAID BY FORD MOTOR CO. WHICH EXPLAINS A LOT. ONCE OUT OF WARRANTY THEY INSTANTLY SAID THE CLUTCH NEEDS REPLACED. THE DEALER COULD NOT STATE THOUGH THAT IT WOULD FULLY FIX THE ISSUE KNOWING IT WOULD MOST LIKELY HAPPEN AGAIN. RECALIBRATING THE DIAGNOSTICS NEVER FIXED THE PROBLEM OF THE CAR CONSTANTLY SHIFTING INTO NEUTRAL FROM FIRST. MOST DANGEROUS WOULD BE WHEN AT A STOP LIGHT FACING UP HILL AS IT WOULD SIT THERE SEARCHING FOR 1ST GEAR WHEN TRYING TO ACCELERATE. AT LOW SPEEDS THE CAR ALWAYS LURCHED AND HESITATED AS IT COULDN'T FIND WHAT GEAR TO BE IN. THIS HAS BEEN THE DOWNFALL OF A RATHER GREAT CAR AND AN EMBARRASSMENT WHENEVER GIVING SOMEONE ELSE A RIDE.

Mileage: 24,000

Jul 17, 2019

MY CARS TRANSMISSION STALLS EVERYDAY WHILE DRIVING. IT SHAKES AND STUTTERS AT LIGHT OR STOP SIGNS WHEN YOU GO TO TAKE OFF. IT SHIFTS HARD. THIS HAS BEEN GOING ON SINCE ABOUT 3 WEEKS AFTER BUYING THE CAR. IT DOES THIS ALL THE TIME AND ON CITY STREETS AND HIGHWAYS AS WELL.

Mileage: 100

Jul 17, 2019

BOUGHT CAR BRAND NEW IN SEPT 2014 IN AUGUST TOOK IT TO DEALER FOR SHUTTERING PROBLEMS WHICH HAPPENED STOPPED AND TAKING OFF FROM STOP SIGN OR JUST DRIVING DOWN A HIGHWAY THEY REPLACED THE CLUTCH. IN NOVEMBER 2015 MY TACH WOULD GO WAY UP! IN 4-8-16 THE CAR BEGAN TO SHUTTER AGAIN AT TAKE OFF THE TESTED IT SAID IT WAS OK ON 9-27-16 THEY PERFORMED WORK ON CLUTCH AGAIN ON 11-25-16 TOOK THE CAR BACK IN AND THEY PUT A ENGINE CONTROL MODULE IN. AND ON 2-22-17 THEY REPLACED SEAL ASY AND GASKET AND ON 2-28-17 VEHICLE WAS TAKEN BACK BECAUSE IT WOULD NOT IDLE CLEARED CODES REMOVED MASS AIR FLOW SENSIR FOUND BUG INSIDE?! ON 6-15-17 TRANSMISSION SHUTTERS AND THEY REPLACED AGAIN ON 12-28-17 REPLACED CLUTCH AGAIN AND ON 11-15-18 VEHICLE IS SHUTTERING AGAIN AND REPLACED CLUTCH AGAIN! SHUTTERING SOMEWHAT AGAIN AND ALMOST LIKE IT IS GOING TO STAHL HAVE TO TAKE IT IN AGAIN SOON!

Mileage: 14,339

Jul 17, 2019

TRANSMISSION SHAKES, JERKS, LOSES POWER AND OVERHEATS

Mileage: 1,800

Jul 17, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE DRIVER WAS PULLING OUT OF THE DRIVEWAY AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO MOVE FORWARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VICTORY LANE FORD (LOCATED AT 903 OLD RTE 66 N, LITCHFIELD, IL 62056, (217) 324-3965) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN SEVERAL TIMES TO THE SAME DEALER WHERE THE TRANSMISSION AND CLUTCH WERE REPLACED TWICE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

Jul 17, 2019

CAR SHUDDERS ON TAKE OFF.

Jul 17, 2019

84000 MI I BRING INTO FORD DEALER THAT I PURCHASED FROM AND MAJORITY OF SERVICE HAS BEEN DONE AT. POOR SHIFTING AND STUTTERING HAS BEEN REPORTED AS FAR BACK AS 33,000 MILES. VEHICLE IS SO BAD NOW, AT A STOP LIGHT OR STOP SIGN, UPON PRESSING THE ACCELERATOR, CAR VIOLENTLY SHUDDERS AND WILL NOT MOVE FORWARD FOR 5 TO 8 SECONDS. TODAY, JULY 17TH 2019, DEALER FOUND CLUTCH TO BE 700 RPM OUT OF SPEC. TOLD ME THAT MY WARRANTY HAS EXPIRED BOTH FACTORY AND THE EXTRA SERVICE PROTECTION THAT I PURCHASED WHEN NEW. I EXPLAINED THAT THE DUAL-CLUTCH TRANSMISSION IS UNDER A FORD BULLETIN THAT IS COVERED FOR 100,000 MILES BECAUSE OF A KNOWN PROBLEM DATING BACK YEARS IN FOCUSES AND THE FORD FIESTA. SERVICE MANAGER GIVES ME FORD CORPORATE CUSTOMER SERVICE NUMBER TO CONTACT, SO I DO. I EXPLAINED TO THEM THAT THIS IS PART OF THE KNOWN TRANSMISSION ISSUE THAT FORD IS WELL AWARE OF ESPECIALLY IN LIGHT OF THE NEWS FEED IN THE PAST 72 HOURS WITH DOCUMENTS ADMITTING THEIR KNOWLEDGE OF DEFECTIVE TRANSMISSIONS. THIS CAR HAS BEEN UNSAFE FOR YEARS AND FORD DOES NOT STAND BEHIND IT, THEY TOLD ME AT FORD CUSTOMER SERVICE THAT THIS IS MY RESPONSIBILITY BUT TO SAVE MY RECEIPT IN CASE IN THE FUTURE THIS IS DEEMED PART OF THE ISSUE. I EXPLAINED TO BOTH THE SERVICE MANAGER AT THE FORD DEALERSHIP AND FORD CUSTOMER SERVICE THAT THIS WAS MY COLLEGE STUDENT DAUGHTER'S CAR, AND THAT IT IS A VERY UNSAFE VEHICLE THAT HAS ALMOST CAUSED HER TO GET INTO THREE ACCIDENTS DUE TO NO ACCELERATION. I CAN ATTEST THAT THE 2014 FORD FOCUS SE MODEL DOES HAVE TRANSMISSION ISSUES WHICH CAUSE A VERY UNSAFE VEHICLE.

Jul 17, 2019

I'VE OWNED MY CAR FOR SINCE 2015, I'VE HAD ISSUES WITH MY TRANSMISSION AND HAVE TAKEN IT TO THE DEALER MANY TIMES FOR THE SAME ISSUE WITH NO AVAIL. SERVICE MANAGERS STATING, "THIS IS HOW THE TRANSMISSION SHOULD BE RUNNING" OR BETTER YET, THEY GIVE ME DRIVING ADVICE AS TO HOW TO ACCELERATE SO MY CAR DOES NOT JOLT NOR STALL. TODAY 7/17/2019 MY TRANSMISSION FAULT SERVICE LIGHT WENT ON AND MY CAR IS SERIOUSLY SKIPPING AND STALLING. THIS TRANSMISSION IS FAULTY AND THESE CARS NEED TO BE TAKEN OFF THE ROAD. I CALLED FORD MOTOR CO ALL I WAS TOLD, WAS THAT MY TRANSMISSION IS ON AN EXTENDED WARRANTY. I DON'T WANT AN EXTENDED WARRANTY, I WANT A CAR THAT RUNS AND IS NOT GOING TO STALL ON ME AND MY FAMILY. MY CAR IS A 2014 WITH ONLY 33K MILES. MY CAR IS CURRENTLY AT THE DEALERS MY BROTHER WHO'S A MECHANIC DEFINITELY KNOWS FOR SURE MY CAR HAS A FAULTY TRANSMISSION. I DO NOT FEEL SAFE DRIVING MY VEHICLE AND CANNOT DRIVE ON A FREEWAY/EXPRESSWAY AS IT DOES NOT ACCELERATE AND IT CONSTANTLY STALLS.

Mileage: 33,000

Jul 17, 2019

I HAVE TAKEN MY VEHICLE IN 3 TIMES BECAUSE OF THE TRANSMISSION. THE CAR JERKS AT ANY GIVEN MOMENT, HESITATES AT RED LIGHTS AND STOP SIGNS. MY FAMILY ALMOST GOT HIS BY ANOTHER VEHICLE BECAUSE IT DIDN'T WANT TO MOVE. I LITERALLY HAD THE GAS PEDAL TO THE FLOOR AND THE RPMS WERE RUNNING HIGH BUT THE CAR WAS BARELY MOVING. I CAN BE ON THE HIGHWAY AND IT SOUNDS LIKE THE CAR SLIPPED GEAR AND IT'LL MAKE A HIGH ROARING SOUND. ALL OF THIS IS BECOMING MORE FREQUENT AND I FEAR FOR MY FAMILIES SAFETY AND FORD IS UNWILLING TO HELP.

Mileage: 71,040

Jul 17, 2019

ENGINE STALLS WHEN ACCELERATING, AND STOPS WHILE DRIVING ON ROAD. OCCURS FREQUENTLY AND HAS HAPPENED MORE THAN ONCE. FORD SAYS NOTHING IS WRONG.

Mileage: 25,000

Jul 16, 2019

I BOUGHT THE CAR USED WITH AROUND 28K MILES. I HAVE HAD TO HAVE THE TRANSMISSION SERVICED TWICE ALREADY, AND IT CONTINUES TO ACT UP INTERMITTENTLY. SYMPTOMS INCLUDE SHUDDERING AND JERKING, ESPECIALLY IN THE FIRST TWO GEARS, UNEXPECTED ACCELERATION IN BOTH FORWARD AND REVERSE (THROTTLE INPUT GIVES DIFFERENT RESULTS IN DIFFERENT CONDITIONS) FAILURE TO ACCELERATE IN A MANY CIRCUMSTANCES: OFTEN REVERSE TAKES A FEW SECONDS TO ENGAGE, AND IF YOU NEED TO ACCELERATE QUICKLY, SUCH AS TO AVOID AN ACCIDENT OR HAZARD, TOO HEAVY OF AN INPUT CAUSES THE ENGINE TO REV VERY HIGH BUT THE CAR DOESN'T GO ANYWHERE. THE UNIT ALSO HAS DELAYED OR "STICKY" DOWNSHIFTS, ESPECIALLY IN AN EMERGENCY STOPPING SITUATION. AND OVER THE FIRST 3 YEARS OF OWNERSHIP, FUEL ECONOMY SEEMS TO BE DECREASING. THE VEHICLE HAS BEEN EXCLUSIVELY SERVICED BY FORD DEALERS UNDER MY OWNERSHIP. I UNDERSTAND WHAT THE TRANSMISSION IS, HOW IT FUNCTIONS, AND I DRIVE ACCORDINGLY, INCLUDING TRYING TO REV MATCH SHIFTS. IT CONTINUES TO ACT UP MILDLY EVERY DAY, AND SEVERELY ON OCCASION. IT IS BOTH THE NEWEST AND LEAST TRUSTWORTHY VEHICLE I'VE EVER OWNED, AND I EXPECT AN EXPENSIVE AND CATASTROPHIC FAILURE BEFORE I'VE PAID IT OFF. IN ADDITION, THE HORN HAS FAILED SEVERAL TIMES AND WILL NOW NEED TO BE REPLACED.

Mileage: 29,000

Jul 16, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED, JERKED, AND FAILED TO SHIFT IN AND OUT OF GEAR. THE VEHICLE WAS SLOW TO CHANGE GEARS AT ANY GIVEN POINT WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND FAILED TO SHIFT INTO REVERSE SEVERAL TIMES INTERMITTENTLY. IN ADDITION, THE MALFUNCTION INDICATOR LAMP FLASHED. THE VEHICLE WAS TOWED TO DAVID STANLEY FORD OF MIDWEST CITY (6601 SE 29TH ST, MIDWEST CITY, OK 73110, (405) 733-1611) WHERE IT WAS DIAGNOSED SEVERAL TIMES, BUT FAILED TO PROVIDE A PERMANENT REMEDY. THE DEALER LATER DIAGNOSED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED AND THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE CONTACT STATED THAT THE FAILURE THAT THE VEHICLE EXHIBITED WAS RELATED TO THE RECALL CAMPAIGN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Jul 16, 2019

LOSES POWER DURING ACCELERATION FROM DEAD STOP OR ONTO FREEWAY, TRANSMISSION BUCKS AND DOES NOT ENGAGE FROM FIRST GEAR TO SECOND GEAR IN ALLEGED AUTOMATIC TRANSMISSION. SLIPS INTO NEUTRAL WHILE THE CAR IS IN MOTION. DEALERSHIP SAID THAT FORD IS AWARE OF THE PROBLEM, BUT HAS NO PLANS FOR A LONG TERM FIX.

Mileage: 500

Jul 16, 2019

INCIDENT #1 - WHILE TRAVELING ON THE INTERSTATE, I ATTEMPTED TO CHANGE LANES TO PREPARE FOR AN UPCOMING EXIT. NOTICING FASTER MOVING TRAFFIC APPROACHING FROM BEHIND (I HAD JUST ENTERED THE FREEWAY), I PRESSED THE ACCELERATOR TO SPEED UP DURING THE LANE CHANGE. MY VEHICLE "SHIFTED" INTO NEUTRAL, CAUSING ME TO LOSE ACCELERATION WHEN I ABSOLUTELY NEEDED IT TO MATCH THE SPEED OF OVERTAKING TRAFFIC. I QUICKLY MOVED BACK TO MY ORIGINAL LANE TO AVOID BEING STRUCK FROM BEHIND. INCIDENT #2 - WHILE STOPPED AT A YIELD, WAITING TO ENTER A TRAFFIC CIRCLE, I ATTEMPTED TO ACCELERATE INTO THE TRAFFIC CIRCLE, BUT JUST AS MY CAR BEGAN TO MOVE FORWARD, THE TRANSMISSION SHIFTED INTO "NEUTRAL", RPMS WENT UP TO ABOUT 4,000. WHEN I TOOK MY FOOT OFF THE GAS TO APPLY BRAKE AND STOP MY ENTRANCE TO THE TRAFFIC CIRCLE, THE TRANSMISSION CAUGHT (CLUTCH ENGAGED) AND PROPELLED ME INTO THE TRAFFIC CIRCLE, WHICH BY THIS TIME HAD APPROACHING TRAFFIC. NARROWLY AVOIDED A SERIOUS COLLISION BY STEERING TO THE SHOULDER OF THE ROAD.

Mileage: 90,000

Jul 16, 2019

ON MY WAY TO WORK I WAS TAKING A LEFT TURN ONTO THE HIGHWAY. IN DOING SO, THE CAR CUT POWER CAUSING THE CARS BEHIND ME TO ALMOST HIT THE BACK OF THE CAR AT ABOUT 40 MILES AND HOUR. THIS IS A VERY UNSAFE VEHICLE, I AM WAITING FOR THE DAY SOMEONE ISN'T PAYING ATTENTION WHEN THE TRANSMISSION FAILS TO PERFORM IN A USUAL MANOR AND I, OR SOMEONE ELSE IN THE CAR, IS SERIOUSLY INJURED.

Mileage: 61,000

Jul 16, 2019

THE TRANSMISSION IS KNOWN TO BE FAULTY. MINE STUDDERS WHEN GOING FROM FIRST TO SECOND WHEN TAKING OFF FROM A STOP LIKE SOMEONE WHO CAN'T DRIVE A MANUAL. MY 01 FOCUS IS A MANUAL. IT HAS SLIPPED OUT OF GEAR MULTIPLE TIMES ON ME AND FRIENDS DRIVING IT IN INTERSECTIONS, AND HIGHWAYS. THE CAR IS 5 YEARS OLD. SHOULD NOT HAVE THESE PROBLEMS. I FEAR IT WILL WND UP CAUSING HARM TO MYSELF OR OTHERS. IT NEEDS TO BE ADDRESSED AND FIXED

Mileage: 65,000

Jul 16, 2019

I HAVE HAD MULTIPLE INCIDENTS WITH MY 2014 FORD FOCUS RELATED TO THE FAULTY TRANSMISSION. BESIDES ROUGH SHIFTING AND LOTS OF SHUDDERING OVER THE YEARS, MY CAR HAS COMPLETELY STALLED ON ME WHILE IN MOTION, DRIVING ON THE HIGHWAY 2 DIFFERENT TIMES. I LOST THE ABILITY TO ACCELERATE WHILE GOING MORE THAN 65 MILES PER HOUR, AND I HAD TO COAST THROUGH HIGH-SPEED TRAFFIC TO GET TO THE SHOULDER (BOTH TIMES). THE FIRST TIME THIS HAPPENED WAS JULY 29TH, 2017 IN FORT LAUDERDALE, FLORIDA. THE 2ND TIME WAS JUNE 6TH, 2019 ON THE SAWGRASS EXPRESSWAY IN BROWARD COUNTY, FLORIDA. BOTH TIMES WERE VERY SCARY AND PUT MYSELF AND OTHERS AT RISK FOR A SERIOUS AND DANGEROUS ACCIDENT. EARLY ON, THE FORD DEALERSHIP TOLD ME THAT THE ROUGH TRANSMISSION IS NORMAL AND WOULD GET BETTER IF I IMPROVED MY DRIVING HABITS. MORE RECENTLY I HAVE BEEN TOLD THAT THE TRANSMISSION WOULD FAIL AGAIN BUT THAT THE WARRANTY HAS BEEN EXTENDED.

Mileage: 108,000

Jul 16, 2019

THE TRANSMISSION HAS OBVIOUS ISSUES. I HAVE TO GUN IT FROM A STOP SO IT DOESN'T CHUG EVERY SINGLE TIME I STOP. ONE TIME I REALLY FEARED FOR MY LIFE WAS WHEN I WAS ON A MAJOR THOROUGHFARE AND SOMEONE SLAMMED THEIR BRAKES ON IN FRONT OF ME. I, IN TURN, SLAMMED MY BRAKES ON TO AVOID AN ACCIDENT, WHICH HAPPENED TO BE IN THE MIDDLE OF AN INTERSECTION. MY CAR WOULD NOT GO BACK INTO GEAR IMMEDIATELY AND TAKE OFF. I WAS STALLED AND HELPLESS. I FELT LIKE A SITTING DUCK READY TO BE RAN OVER. I FEAR FOR ANYTIME I HAVE TO SLAM MY BRAKES ON TO AVOID AN ACCIDENT THAT I WILL AGAIN BE SITTING WAITING TO BE HIT. I BOUGHT MY CAR USED. I TOOK IT IN TO A DEALERSHIP FOR RECALL WORK THAT I ASSUMED WOULD RESOLVE THE PROBLEM ONLY TO BE TOLD THAT NO IT DIDN'T COVER MY ISSUE. I WAS ALSO TOLD THAT IT WAS A KNOWN ISSUE BY FORD, AND THAT THE PREVIOUS OWNER HAD GOTTEN THE TRAMSMISSION FIXED WHILE IT WAS STILL UNDER WARRANTY BUT THAT THE WARRANTY TIME FOR THE FIX WAS NOW UP AND IT WOULD COST $1200 TO FIX. THEY TOLD ME EVEN IF I PAID TO HAVE IT FIXED, IT WOULD INEVITABLY HAPPEN AGAIN AS THEY SEE THIS PROBLEM EVERYDAY. I DO NOT HAVE THE MONEY TO GET A NEW CAR. IN FACT, IT IS NOW THE ONLY CAR IN OUR HOUSEHOLD AS MY HUSBAND IS DISABLED. I FEEL I'VE BEEN BETRAYED AND LEFT OUT TO DRY. I'M THOROUGHLY DISAPPOINTED IN FORD. I DO NOT MAKE A LOT OF MONEY AS A SCHOOL SECRETARY. I REGRET PUTTING MY TRUST IN A COMPANY THAT HAD A GREAT REPUTATION BEFORE THIS ISSUE. I WISH I COULD GET MY MONEY BACK AND RETHINK MY PURCHASE.

Mileage: 70,000

Jul 16, 2019

THE CAR SPUTTERS, BUCKS AND WILL NOT ACCELERATE. THIS BEGAN TO HAPPEN ROUGHLY 6 MONTHS AFTER I PURCHASED THE CAR IN FALL OF 2013. IT CONTINUES TO HAPPEN TO THIS DAY. IT IS INTERMITTENT BUT EXTREMELY STRESSFUL WHEN DRIVING IN HEAVY TRAFFIC OR ON THE FREEWAY. THIS ONLY HAPPENS WHEN ACCELERATING EITHER OUT OF A STOP OR WHILE TRY TO INCREASE SPEED. FORD HAS ATTEMPTED SEVERAL "FIXES" BUT THE PROBLEM IS NOT RESOLVED.

Mileage: 5,000

Jul 16, 2019

THE TRANSMISSION IS BEING DEFECTIVE SINCE I INITIALLY PURCHASE THE CAR IN AUGUST 2014, I DID NOT NOTICED IT RIGHT AWAY, IT WAS UNTIL I WAS DRIVING WITH A PASSENGER THAT HE MENTION THE SHAKE THAT THE CAR HAVE WHEN I WAS IN A STOP AND BEGIN TO ACCELERATE IT START SHAKING LIKE WHEN YOU ARE DRIVING A MANUAL AND DON'T KNOW HOW TO PROPERLY CHANGE THE SHIFT. IT KEEP DOING IT SO I TOOK IT TO THE FORD DEALERSHIP MECHANICS AND THEY TOLD ME THEY KNOW ABOUT THE PROBLEM BUT THEY COULDN'T DO ANYTHING ABOUT IT SINCE ALL THE TRANSMISSIONS WERE DUAL EVEN IF THEY CHANGE IT I WILL STILL EXPERIENCE THE SAME. SO AT THAT MOMENT THEY TOLD ME THEY COULD ONLY RESET THE COMPUTER TO SEE IF ALLEVIATE THE PROBLEM, IT DIDN'T SO I TRY TO TAKE IT AGAIN BUT THEY WILL TELL ME THEY DIDN'T HAVE THE PERSONAL TO DO TRANSMISSION WORK OR THINGS OF THAT NATURE.

Jul 16, 2019

IT SHUTTERS WHEN YOU STOP AND IT HAS A DELAY WHEN YOU TRY TO RETURN TO DRIVING. IT ROLLS WHEN YOU ARE SETTING ON HILL.

Mileage: 3,000

Jul 16, 2019

MY 2014 FORD FOCUS BEGAN SHUDDERING ALMOST IMMEDIATELY AFTER I BOUGHT IT, WHICH WAS MAY 2014. I TOOK IT TO MY FORD DEALER TO EXPLAIN. I WAS TOLD IT WASN'T A PROBLEM AND I SHOULD CONTINUE DRIVING IT. THE SHUDDERING CONTINUED. IT NORMALLY HAPPENS WHEN PULLING OUT FROM A STOPPED OR NEAR STOPPED POSITION, ON FLAT AND INCLINED SURFACES. I TOOK IT BACK TO THE FORD DEALER ONCE AGAIN. THEY SAID THEY ADJUSTED A FEW THINGS AND I WOULD BE FINE. TOOK IT BACK A 3RD TIME AND THEY SAID THEY HAD TO ORDER A NEW CLUTCH. SCHEDULED AN APPOINTMENT TO HAVE THAT DONE. IT WORKED FINE FOR A FEW MONTHS, BUT I WAS BACK AT THE DEALER MULTIPLE TIMES WITH THE SHUDDERING AND TRANSMISSION/CLUTCH ISSUE. IT HAS BEEN REPLACED TWICE IN MY 2014 FORD FOCUS. I WENT BACK AGAIN TO COMPLAIN OF SAME ISSUE, I WAS TOLD MY WARRANTY RAN OUT AND THEY COULD ONLY REPLACE CLUTCH IF I PAID FOR IT!!! I STILL DRIVE IT DAILY, WITH THE SHUDDERING. WORRIED AT EVERY STOP, I HOPE THE CAR DOESN'T STALL, SPEED UP OR CAUSE AN ACCIDENT!!! IT OCCURS ON CITY STREETS, RAMPS ONTO HIGHWAYS, AT TRAFFIC LIGHTS, STOP SIGNS AND YIELDS. CAR IS USUALLY GOING FROM STOPPED OR SLOW SPEED GOING STRAIGHT OR TURNING. PLEASE HELP ME!!!

Mileage: 3,000

Jul 16, 2019

AFTER PURCHASING THIS CAR BRAND NEW FROM A FORD DEALER IN DAYTON, OH IN DECEMBER 2013, I HAVE EXPERIENCED A VIOLENT SHUDDER OF THE CAR WHEN INITIALLY ACCELERATING FROM A STOPPED POSITION. I WENT BACK TO THE DEALERSHIP AFTER 1,500 AND WAS TOLD THAT THIS IS NORMAL FOR THIS CAR AND THAT NOT TO WORRY ABOUT IT. I CURRENTLY HAVE 94,000 MILES ON THE CAR AND HAVE RETURNED TO THE DEALERSHIP EVERY 10-15K TO INQUIRE OF A FIX FOR THE CAR. AROUND 60,000 MILES IN THEY FINALLY SAID THAT THEY HAD A SOFTWARE UPDATE FOR THE FIX. THEY PERFORMED THIS UPDATE AND THE ISSUE WENT AWAY FOR A FEW WEEKS BUT RETURNED SHORTLY AFTER.

Mileage: 1,500

Jul 16, 2019

I AM CURRENTLY DRIVING A FORD FOCUS AND IT IS A COMPLETE MESS. THE TRANSMISSION IS AWFUL. THE WHOLE CAR EITHER CHUGS IN LOW GEAR OR IS ON A MASSIVE DELAY FROM THE GAS PEDAL. I HAVE BEEN IN SITUATIONS WHEN TRYING TO PULL OUT OF A PARKING LOT AND THE DELAY IS SO BAD THAT TRAFFIC HAS ALMOST CAUGHT UP AND T-BONED MY CAR. THE CHUGGING IS JUST AS BAD. IT JERKS TERRIBLY. IT IS INCREDIBLY DISAPPOINTING. I HAVE STUCK BY FORD FOR YEARS AND I FEEL COMPLETELY HUNG OUT TO DRY WITH THIS VEHICLE. I WILL NOT BE BUYING ANOTHER FORD.

Mileage: 2,000

Jul 16, 2019

SINCE OWNING THIS VEHICLE BRAND NEW, THERE HAVE BEEN CONSISTENT TRANSMISSION ISSUES. WHILE THE VEHICLE IS IN MOTION, REGARDLESS OF SPEED, IT FEELS LIKE IT SLIPS INTO NEUTRAL GEAR EVEN THOUGH IT IS AN AUTOMATIC. WE HAVE TO PULL OVER AS QUICK AS WE CAN TO AVOID GETTING HIT BY OTHER MOVING VEHICLES. OUR VEHICLE HAS BEEN BACK TO THE DEALERSHIP NUMEROUS TIMES FOR THIS ISSUE TO WHERE THEY HAVE REPLACED PARTS RELATED TO SOME CLUTCH SYSTEM. THE DEALERSHIP DID NOT PROVIDE REPAIR ORDER DOCUMENTS FOR THESE REPAIRS. THE MOST CURRENT ISSUE WAS THIS PAST SATURDAY WHEN THE VEHICLE AGAIN LOST POWER WHILE DRIVING, HAD TO PULL OVER AND SIT FOR A WHILE. START THE VEHICLE BACK UP AND IT WORKS NORMAL AGAIN. THIS IS EXTREMELY DANGEROUS. WE ARE THE ORIGINAL OWNERS AND STILL OWE $ ON IT. WOULD LIKE FORD TO JUST BUY BACK THE CAR.

Mileage: 94,000

Jul 16, 2019

7/15 DRIVING NORTH BOUND ON CLINE (HIGHWAY) AND WHILE MY FORD FOCUS SLIPPING OUT OF DRIVE IN TO NEUTRAL. COULDN'T GET MY CAR TO RESPOND AT ALL OR GET BACK IN DRIVE SO I PULLED OFF TO THE SHOULDER

Mileage: 68,000

Jul 16, 2019

7/15 WHILE APPROACHING A STOP SIGN OFF OF HIGHWAY CLINE MY FORD FOCUS SOUNDED LIKE IT WAS DOWNSHIFTING AS I HAD MY BRAKES APPLIED WITH SMOOTH PRESSURE THROUGHOUT BUT AS THE CAR DOWNSHIFTED AGAIN IT LAUNCHED ME INTO A 4 WAY INTERSECTION ALMOST CAUSING A MAJOR ACCIDENT.

Mileage: 68,030

Jul 16, 2019

WHILE LEAVING WORK, I WAS BACKING UP IN THE PARKING LOT AND THE TRANSMISSION SHUTTERED VERY BADLY AND EVEN AS I HAD MY BRAKES APPLIED IT LURCHED SEVERAL FEET ALMOST COLLIDING WITH A GARBAGE DUMPSTER.

Mileage: 68,050

Jul 16, 2019 Crash

HESITATES WHEN ON THE EXPRESSWAY SHUTTERS WHILE DRIVING VERY UNSAFE TO DRIVE BUT WHEN I TAKE IT TO FORD DEALER THEY CAN NOT DUPLICATE PROBLEM SO THEY DONT DO ANYTHING SO I END UO WASTING MY DAY.

Mileage: 55,000

Jul 16, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED. THE CONTACT SLOWED THE VEHICLE DOWN, BUT THE JERKING CONTINUED. THE VEHICLE WAS TAKEN TO ZIEMS FORD CORNERS (5700 EAST MAIN STREET, FARMINGTON, NEW MEXICO 87402, 505-325-1961) AND THE DEALER REPLACED THE TRANSMISSION CLUTCH TWICE; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE CONTINUED TO JERK AND LOSE ACCELERATION WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THEY REPLACED THE TRANSMISSION MODULE; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,000.

Mileage: 27,000

Jul 16, 2019

MANY TIMES PULLING OUT FROM SIDE ROAD ONTO HWY SHUDDERS AND SOMETIMES LUNGES. ALSO WHEN TURNING THIS HAPPENS FREQUENTLY. HAD THE CLUTCH INSIDE TRANSMISSION REPLACED, HAD COMPUTER RECALIBRATED TWICE, AND LAST TIME WE TOOK BACK FORD SAID IT FELL WITHIN THEIR PARAMETERS OF BEING OK.

Mileage: 22,003

Jul 16, 2019

THE TRANSMISSION CLUTCH SHUDDERS DURING LIGHT ACCELERATION CAUSING HESITATION WHEN AT STOP LIGHT OR STOP SIGN. ON SEVERAL OCCASIONS, WHEN AT A STOP, I WAS ALMOST REAR-ENDED DUE TO DELAY IN ACCELERATION. IT FEELS LIKE I AM IN 3RD GEAR WHEN TRYING TO ACCELERATE AT A STOP LIGHT/SIGN.

Mileage: 1,000

Jul 16, 2019

CAR TRANSMISSION HESITATES, SHAKES AND SHIMMERS. I HAVE HAD THIS CAR REPAIRED 3 TIMES. EACH TIME IT COMES BACK. ITS ESPECIALLY WORSE IN STOP AND GO TRAFFIC. AT ABOUT 20-25 MILES PER HOUR I HAVE TO LET GO OF THE GAS THEN PRESS AGAIN JUST TO GET IT TO GO. THE DEALERSHIP PRETTY MUCH TOLD ME THEIR ISN'T MUCH ELSE THEY CAN DO EXCEPT KEEPING REPLACING THE MANUAL CLUTCH INSIDE THE AUTOMATIC TRANSMISSION. WHEN IT HESITATES, IT LITERALLY DOESN'T TAKE OFF AS FAST AS IT SHOULD. I DON'T FEEL LIKE I CAN TRUST IT.

Mileage: 25,000

Jul 16, 2019

MY 2014 FORD FOCUS HAS HAD SEVERAL INSTANCES WHERE I HAVE HAD TO PRESS THE ACCELERATOR MULTIPLE TIMES TO EVEN GET IT TO MOVE BUT ON SUNDAY JULY 14TH, 2019 AT ABOUT 2:30 IN THE AFTERNOON I WAS CROSSING AN INTERSECTION IN DOWNTOWN APEX NC AND MY CAR JUST STOPPED AND WOULDN'T GO. IT CONTINUALLY KEPT REVVING UP AND WOULDN'T GO ANYWHERE! I HAD A 6 MONTH OLD AS WELL AS MY 2 YEAR OLD SON IN MY BACKSEAT AND TRAFFIC WAS ABOUT TO START COMING RIGHT FOR ME. I HAD TO LITERALLY FLOOR MY CAR NUMEROUS TIMES BEFORE IT WOULD EVEN MOVE AND WHEN IT DID IT JUMPED INTO THE NEXT LANE OVER. I HAVE HAD THE CLUTCHES REPLACED IN THIS VEHICLE 4 TIMES ALREADY AND HAVE TAKEN IT BACK TO GET THEM DONE AND HAVE BEEN TURNED DOWN BECAUSE SUPPOSEDLY THERE ISN'T AN ISSUE. I AM OFFICIALLY SCARED FOR MINE AND MY SONS LIVES DRIVING THIS CAR BUT THERE IS NOTHING I CAN DO BECAUSE IT IS THE ONLY CAR I HAVE TO DRIVE TO WORK. SOMETHING NEEDS TO BE DONE ABOUT THESE CARS AND THEY NEED TO BE TAKEN OFF THE ROADS!

Mileage: 116,346

Jul 16, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED WHENEVER THE GEARS WERE SHIFTED. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE PEDAL WOULD NOT LET UP EASILY. THE VEHICLE WAS DRIVEN TO AUTONATION (20777 KATY FWY, KATY, TX 77450, (281) 305-8949) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THEY WOULD NOT SERVICE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER ALSO STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

Jul 16, 2019

I HAVE TRANSMISSION PROBLEMS SINCE I BOUGHT MY CAR IN 2016. LOSE OF POWER ON FREEWAYS AND ACCELERATION PROBLEMS ALL THE TIME. THE SERVICE ENGINE LIGHT CONTINUES TO TURN ON AND OFF UNEXPECTEDLY. FORD CONTINUE TO DENYING THOSE PROBLEM, CAUSING A LOT OF STRESS EVERY TIME THAT I DRIVE LONG DISTANCES

Jul 16, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE VEHICLE WAS PLACED IN REVERSE, IT MOVED FORWARD INSTEAD OF BACKWARDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS SLOW TO RESPOND. ALSO, WHEN THE VEHICLE ACCELERATED, IT WOULD NOT MOVE FORWARD. THE CONTACT TOOK THE VEHICLE TO JORDAN FORD (13010 IH 35 N, SAN ANTONIO, TX 78233, (210) 653-3673) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000. *TR CONSUMER STATED NOT INCLUDED FROM MY VERB STATEMENT IS THE FOLLOWING: CAR HAS HAD FAILURES TO RESPOND ON NUMEROUS OCCASIONS, WITH THE MOST RECENT BEING LISTED ON THE REPORT.(7/2019). CAR HAS NOT BEEN TAKEN TO DEALER SINCE JULY 2017 WHEN IT WAS EXPERIENCING ALL OF THE SAME SYMPTOMS BUT THEY TOLD ME NOTHING WAS WRONG WITH IT AFTER KEEPING IT FOR OVER A WEEK. CAR HAS HAD ISSUES SINCE DATE OF PURCHASE JAN 2004 AND I AM THE ORIGINAL OWNER. TO THIS DATE, CAR CONTINUES TO SLIP OUT OF BOTH REVERSE AND OUT OF DRIVE WHILE IN OPERATION. ACCELERATION IS SLOW AND UNPREDICTABLE, SOMETIMES DOESN'T MOVE FORWARD AT ALL WHEN ACCELERATING, SOMETIMES JUMPS FORWARD AND TAKES OFF AT A RAPID SPEED FROM A DEAD STOP. CAR HESITATES, SHAKES, SHUDDER, JERKS AND MAKES GRINDING NOISES ALL INDICATORS OF TRANSMISSION ISSUES. I HAVE SCHEDULED ANOTHER SERVICE APPT. WITH JORDAN FORD FOR 9/2/19, WHICH WAS THE FIRST APPT. THEY HAD AVAILABLE. *JB

Mileage: 82,000

Jul 16, 2019

PURCHASED THE VEHICLE NEW FROM FORD. THE SALES PERSON TOOK US ON A TEST DRIVE DURING WHICH TIME HE ADVISED THAT HE CAR HANDLED "DIFFERENTLY" BUT THAT IT WAS NORMAL AND THE WAY THAT THE VEHICLE SHOULD OPERATE. THE VEHICLE STALLS ALMOST COMPLETELY OUT, HESITATES TO GO JERKS WHEN ACCELERATING AND SKIPS. WHEN SITTING IN TRAFFIC OR ON SURFACE ROADS WITH ALOT OF STOP AND GO THE VEHICLE JERKS, HESITATES AND ATTEMPTS TO STALL OUT. THERE HAVE BEEN INSTANCES WHERE IT HAS JERKED SO BAD IT SEES THAT THE TRANSMISSION WAS GOING TO FALL OUT. FORD HAS REPEATEDLY SAID TO DRIVE IT AND IT WILL WORK ITSELF OUT. WE HAVE TAKEN IT IN FOR SERVICE, BUT NO FIX HAS BEEN MADE. THE COST OF REPEATEDLY GOING TO "SERVICE" THESE CONCERNS IS COSTLY AND TIME CONSUMING, ESPECIALLY WHEN NO RESOLUTION SEEMS AVAILABLE.WE ARE EXTREMELY FEARFUL THAT THE VEHICLE WILL STALL OUT WHILE TRAVELING AT HIGHER SPEEDS ON THE HIGHWAY. NOT AT ALL SAFE! *JS

Jul 16, 2019

CAR BADLY STUTTERS, MAKES IT HARD TO TAKE OFF AT LIGHTS. VERY DANGEROUS AT INTERSECTIONS. SOMETIMES CAN FEEL LIKE THE CAR IS POWERING OUT. VERY ROUGH WHEN SWITCHING GEARS. YOU CAN EVEN HEAR A GRINDING SOUND AND GREAT VIBRATIONS OF THE CAR. SOME DAYS YOU DON'T FEEL SAFE DRIVING IT.

Mileage: 15,000

Jul 16, 2019

REAR DOORS - LATCHES WERE BAD. PASSENGER SIDE OPENED WHILE TURNING. USED BUNGEE CORDS TO KEEP IT SHUT UNTIL LATCHES COULD BE REPLACED. TRANSMISSION - CHATTERED UPON DRIVING, LIKE WHEN 1ST LEARNING TO DRIVE STICK SHIFT. SOMETIMES IT WOULD NOT SHIFT UNTIL REACHING HIGH RPMS. OCCASIONALLY WOULD MOMENTARILY SEEM TO POP INTO NEUTRAL. THAT HAPPENED JANUARY 25, 2019. WAS PULLING OUT OF A RESTAURANT AFTER DARK, TURNING LEFT ON A 4 LANE DIVIDED HIGHWAY. IT PAUSED HALF WAY ACROSS THE NEAR LANE, A CAR WAS COMING DIRECTLY TOWARD ME AND I TURNED TOO SHARPLY AND RAN OVER THE MEDIAN. ENDED UP CRACKING THE OIL PAN, MESSING UP THE STEERING AND CRACKING THE ENGINE. IT WAS A TOTAL LOSS. I WAS LIVID WHEN I FOUND OUT THAT THE TRANSMISSION WAS WELL KNOWN TO BE DEFECTIVE AND DON CHALMERS FORD KNOWINGLY SOLD IT TO ME.

Mileage: 49,000

Jul 16, 2019

AUTOMATIC CAR WOULD NOT SHIFT CORRECTLY IN GEAR ESPECIALLY WHILE IN 1ST GEAR THIS MADE IT DIFFICULT TO PULL INTO TRAFFIC AND KEEP UP SPEED WITH THE TRANSMISSION JERKING TRYING TO CHANGE GEARS. THIS ALMOST CAUSED MY DAUGHTER TO GET HIT SEVERAL TIMES. TOOK TO DEALERSHIP 3 TIMES FOR COMPUTER PROGRAMMING. 1 TIME FOR CLUTCH REPLACEMENT AND FINALLY DEALERSHIP SAID THE CAR WAS UNSAFE TO DRIVE BUT THEY COULDN'T DO AMY MORE WARRANTY WORK ON IT. CLUTCH WORE OUT LESS THAN 6 MONTHS AFTER BEING REPLACED. DEALER WANTED PAYMENT UP FRONT BEFORE THEY WOULD REPAIR THE CAR.

Mileage: 32,000

Jul 16, 2019

I PURCHASED FORD FOCUS 2014 IN 2015 BRAND NEW WITH ONLY W FEW MILES ON IT, AFTER 2 MONTHS OF DRIVING I STARTED HAVING ISSUES WITH THIS CAR. THE CAR STARTED TO JERK/ SHUDDER/SHAKE, WHEN I TOOK THE CAR BACK TO FORD DEALER, I WAS TOLD THAT'S HOW THE TRANSMISSION IS MADE AND I WILL GET USE TO IT. FEW MONTHS LATER I TRY TO REVERS FROM A PARKING SPOT AND THE CAR WAS NOT MOVING, I CALLED FORD AND THEY TOLD ME TO BRING THE CAR IN THEY DID SOFTWARE UPDATE. FEW MONTHS LATER WHILE I WAS DRIVING THE CAR JERK SO HARD, I THOUGHT I WAS HIT BY A CAR. FORD REPLACED THE CLUTCH, AT LEAST THAT WAS I WAS TOLD. IN 2016 THE CAR LURCHED FORWARD SLAMMING INTO A CAR IN FRONT OF ME, THE DAMAGE TOTALING TO $23,000. FORD REPLACED THE CLUTCH 3 TIMES AND WITH THE LAST REPAIR THEY TRY TO CHARGE ME FOR THE CLUTCH WHICH I REFUSED TO PAY THE CAR WAS UNDER EXTENDED WARRANTY. I AM EXTREMELY AFRAID DRIVING THIS CAR EVERY LITTLE JERK I PANIC. THIS CAR IS NOT DRIVABLE.

Mileage: 30,000

Jul 16, 2019

TRANSMISSION DPS6 ISSUE THAT IS NOTED ALL OVER THE PRESS BUT THE NHTSA REFUSES TO INVESTIGATE FURTHER AND PURSUE RECALL. STUTTERS ON ACCELERATION, GOES INTO NEUTRAL GETTING UP TO SPEED ON HIGHWAY. THIS IS A DAILY OCCURRENCE, MILLIONS FEEL UNSAFE IN THIS CAR.

Mileage: 47,000

Jul 15, 2019

TL* THE CONTACT OWNS A 2014 FORD, FOCUS. THE CONTACT STATED THAT THE VEHICLE SLOWED DOWN WHILE ACCELERATING AND JERKED WHILE DRIVING 10 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LONNIE COBB FORD (1618 US-45, HENDERSON, TN 38340, (731) 989-2121) WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE WAS CALIBRATED AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 31,000.

Mileage: 31,000

Jul 15, 2019

DPS6 TRANSMISSION IS UNRELIABLE AND VEHICLE IS UNSAFE TO DRIVE DUE TO INCONSISTENT VEHICLE RESPONSE WHEN PUSHING ACCELERATOR PEDAL AND FORD CANNOT CORRECT THE RECURRING PROBLEM. THE PROBLEMS HAVE OCCURRED MANY TIMES SINCE WE TOOK DELIVERY OF THE NEW VEHICLE IN FEB, 2014. VEHICLE HAS BEEN TO DEALERSHIP 9 TIMES FOR SHUTTERING/SHAKING, NO RESPONSE WHEN PUSHING ACCELERATOR PEDAL, SURGING FORWARD SEVERAL SECONDS AFTER PUSHING ACCELERATOR PEDAL FOLLOWING NO RESPONSE, HESITATION WHEN PUSHING ACCELERATOR PEDAL. FORD HAS REPLACED THE CLUTCH 4 TIMES IN THE PAST 5 YEARS AND THE PROBLEMS RANDOMLY PERSIST. THE VEHICLE IS AT DEALERSHIP NOW FOR MOST RECENT CLUTCH REPLACEMENT. FORD HAS UPDATED THE TCM/PCM AT LEAST 4 TIMES AND THE SAME PROBLEMS STILL RECUR. AFTER THE UPDATES TO THE TCM/PCM AND/OR CLUTCH REPLACEMENTS WE'VE CONTINUALLY BEEN TOLD THAT THE ROAD TESTS ARE WITHIN FORD SPECIFICATIONS BUT THE PROBLEMS CONTINUE. IN THE MOST RECENT OCCURRENCE ON 7/1/19, MY DAUGHTER WAS TURNING LEFT ONTO A BUSY ROAD WITH CARS TRAVELING AT 50 MPH; HER FOCUS STARTED INTO THE ONCOMING TRAFFIC LANE THEN HESITATED WHILE THE ACCELERATOR PEDAL WAS PRESSED AND THE VEHICLE WOULD NOT RESPOND. THE CAR COMING TOWARD HER HAD TO SLAM ON HIS BRAKES TO AVOID T-BONE COLLISION. HER FOCUS FINALLY RESPONDED AND SHE WAS ABLE TO COMPLETE THE TURN, BUT SHE CAME CLOSE TO BEING SERIOUSLY INJURED OR KILLED. UPON HEARING THIS SITUATION, I IMMEDIATELY CALLED THE FORD DEALERSHIP TO BRING THE CAR IN. IN JUNE, 2018, AT A STOP LIGHT THE FOCUS WOULD NOT RESPOND WHEN PRESSING THE ACCELERATOR PEDAL, THEN AFTER SEVERAL SECONDS IT LUNGED FORWARD AND ALMOST HIT THE CAR IN FRONT OF HER. I BOUGHT THIS CAR NEW FOR MY DAUGHTER. AFTER READING THE 7/12/19 DETROIT FREE PRESS ARTICLE, IT'S CLEAR THIS IS A FLAWED DESIGN. MY DAUGHTER WILL NEVER DRIVE THIS VEHICLE AGAIN. IT'S A TICKING BOMB. IT NEEDS TO BE RECALLED.

Jul 15, 2019

DUAL CLUTCH SYSTEM, LOSS OF POWER WHEN TRYING TO ACCELERATE, SHUDDERING WHEN SLOWING DOWN. ROLLING BACKWARD WHEN ACCELERATING AFTER STOP ON INCLINE. HAVE HAD THREE REPLACEMENTS AND BROUGHT IN FOR FOURH TIME ONLY TO BE TOLD ITS NORMAL.

Mileage: 56,000

Jul 14, 2019

TRANSMISSION HAS HAD SERVERAL COMPUTER UPDATES AND CLUTCH REPLACEMENTS FOR SHUDDERING WHEN ACCELERATING. WHILE TOWING BEHIND A MOTOR HOME WITH TRANSMISSION IN TOW MODE THE TRANSMISSION SOMEHOW WENT FROM NEUTRAL TO DRIVE AND CAUSED THE TRANSMISSION TO FAIL TO THE EXTENT OF TOTAL REBUILD AT THE DEALER. AFTER THE REBUILD IT STILL SHUDDERS AND HESITATES WHEN ACCELERATING IN DRIVE.

Mileage: 1

Jul 14, 2019

TRANSMISSION SHIFTING PROBLEMS: HESITATION/JERKING WHILE SHIFTING; THIS PROBLEM IS WELL KNOWN BY FORD & THE DEALERS; TRANSMISSION SLIPS. ANYTIME/WHERE I'M DRIVING MY AUTOMATIC-TRANSMISSION 2014 FOCUS AND PRESS THE ACCELERATOR AFTER SLOWING DOWN TO OR STARTING IN FIRST GEAR (AS IN FROM A STOP), THE TRANSMISSION RACES AS IF CAUGHT BETWEEN GEARS. THIS MAKES ME PRESS THE ACCELERATOR DOWN MORE TO FORCE IT INTO GEAR. SOMETIMES IT FEELS LIKE THE CAR IS COASTING ALONG IN NEUTRAL UNTIL IT KICKS INTO GEAR. THIS HAS ALSO HAPPENED ON THE HIGHWAY BETWEEN OTHER GEARS - THERE IS LOSS OF FORWARD MOTION. I'VE BEEN TO FORD TO "RESET THE TRANSMISSION GAUGE" 4 TIMES NOW- INCLUDING FOR THE 2 RECALLS FOR THIS DPS6 TRANSMISSION. THE LAST TIME THEY HAD THE CAR I HAD A RENTAL FOR JUST OVER 3 WEEKS WHILE THEY WERE REPLACING PARTS THAT THEY CLAIMED CAUSED THE SLIPPING. SINCE THEN, THE PROBLEM HAS BEEN BETTER, BUT WHENEVER I TURN ON THE A/C AND IT'S RAINING OUT, THE PROBLEM RETURNS. THIS HAS BEEN GOING ON SINCE THE 2ND MONTH OF OWNERSHIP (OCT. 2014) - A 5-YEAR PROBLEM. THERE ARE SEVERAL RECALLS AND ARTICLES (EG HTTPS://FORD.OEMDTC.COM/1650/14M01-DPS6-TRANSMISSION-CLUTCH-SHUDDER-TRANSMISSION-INPUT-SHAFT-SEAL-WARRANTY-EXTENSION-2011-2014-FORD-FIESTA-FOCUS) THAT RELATE TO FORD'S KNOWLEDGE AND REPAIR ATTEMPTS FOR THIS ISSUE. DATE ON THIS FORM IS FIRST OCCURRENCE, NOT THE LAST

Mileage: 300

Jul 13, 2019

MY CAR WAS NOT ACCELERATING AND A MESSAGE ABOUT THE TRANSMISSION CAME UP. THE CAR WOULD NOT TURN BACK ON AND I CAN'T REVERSE OR DRIVE.

Jul 13, 2019

I WAS COMING HOME ON THURSDAY NIGHT IN DARK JULY 11,2019 AND MY CAR WAS TRYING CUT OFF. I WAS ABLE MAKE IT IN YARD. I TOLD MY MOM SHE THOUGHT I WAS OUT OF GAS. I HAD OVER HALF TANK.SO MOM SAID LET'S DRIVE IT TO STORE. WE CRANK UP IT WOULDN'T GO IN REVERSE. THE NEXT MORNING I CALL TROPHY FORD AND TOLD THEM.I WOULD BE BRING IT IN IF IT WOULD GO IN REVERSE. OK SO IT DID BUT KEPT TRYING CUT OFF A CAR ALMOST HIT ME AS I WAS TRYING GET IT.ACROSS HIGHWAY. I PURCHASED THIS CAR JULY OF 2017. I HAVE NEVER RECEIVED NO KIND OF RECALL ON ANYTHING, BUT NOW THEY SAY IT'S ALL THESE RECALLS. THE DOOR LATCH MESS UP LAST MONDAY I HAD TO HOLD DOOR WITH MY ARM OUT WINDOW WHILE I WAS DRIVING. THE TOLD ME.OH RECALL WE FIX IT FREE. TOOK THEM 3 DAYS FIX IT I ALMOST MISS WORK TRYING GET RIDE. NOW MY TRANSMISSION GONE OUT AND THEY SAY I NEED CLUTCH WHICH I HAD TO PAY BUT IT WAS IN RECALL. THIS IS NOT FAIR AT ALL I LIKE TO GET LAWYER BUT I AM.TOO POOR MY SON START COLLEGE AND HAS NO WAY THERE NOW CAUSE CAR BROKE.WE WORK MINIMUM WAGE AT RESTAURANT. HOW CAN THIS BE FAIR AFTER HE ALMOST GOT KILLED. WE HAVE A FORD RANGER TRUCK WE HAD FOR 16 YRS NO MOTOR OR TRANSMISSION PROBLEMS SO I ALWAYS PURCHASE FORD BUT NOW I SEE I HAVE TO PUT THE WORD OUT THESE FOCUS ARE A PIECE OF CRAP. PLEASE HELP ME PLEASE I'M BEGGING DON'T STOP MY.SON EDUCATION.

Mileage: 1,225

Jul 12, 2019

THE TRANSMISSIONS IN MY 2014 FORD FOCUS HAS NEVER OPERATED PROPERLY. I PURCHASED THE CAR NEW FROM MAHWAH FORD IN OCTOBER 2014. THE TRANSMISSION SLIPS AND SHUDDERS WHEN TRYING TO ACCELERATE IN FIRST GEAR. IT BEHAVES AS IF SOMEONE JUST LEARNING TO OPERATE A MANUAL TRANSMISSION VEHICLE IS BEHIND THE WHEEL. THIS MAKES IS VERY DANGEROUS TRYING TO ACCELERATE FROM A STOP WHEN ENTERING A ROADWAY. I HAVE BROUGHT THE CAR TO THE DEALERSHIP ON MANY OCCASIONS, BUT WAS TOLD THIS BEHAVIOR IS NORMAL FOR THE VEHICLE. MY OTHER FAMILY MEMBERS WILL NOT DRIVE THE VEHICLE, BECAUSE THEY DO NOT FEEL SAFE DOING SO. TWICE THE DEALERSHIPS SAID THEY APPLIED SOFTWARE UPDATES TO THE VEHICLE, BUT THAT DID NOTHING. I DO NOT FEEL SAFE IN THIS CAR, BUT DUE TO FINANCIAL CONSIDERATIONS, I AM NOT ABLE TO PURCHASE A REPLACEMENT. PLEASE HELP GET THESE UNSAFE VEHICLES OFF THE ROAD.

Mileage: 1,000

Jul 12, 2019

FORD FOCUS HAS HAD TRANSMISSION REPLACED, AND IT STILL SHAKES, JERKS, SHUDDERS, ETC. WHAT FORD KNOWINGLY DID IS OUTRAGEOUS. I BOUGHT MY CAR BRAND NEW. THIS HAS BEEN AN ONGOING ISSUE AND I DON'T FEEL SAFE DRIVING MY CAR.

Jul 12, 2019

IMMEDIATELY UPON PURCHASING THE CAR IT STARTED HESITATING AS IF IT WOULD STALL FROM A STOP ON CITY STREETS, WHILE TURNING, AND ALMOST EVERY TIME IT ACCELERATES FROM A STOP, IT DOES NOT HAVE TO BE IN PARK OR NEUTRAL IN ORDER FOR THIS TO HAPPEN. IT OCCURS ALSO WHEN THE CAR IS IN DRIVE. FORD REPLACED THE CLUTCH 3 TIMES, AT 6779, 13844, AND 20156 MILES. IT IS NOW BEHAVING IN THE SAME WAY, THE CAR DOES NOT ACCELERATE PROPERLY AND CHUGS ALONG. FORD STATED THIS JUNE AT 39030 MILES THAT THE CAR IS BEHAVING WITHIN NORMAL LIMITS, HOWEVER IT IS DOING EXACTLY WHAT IT DID BEFORE WHEN THEY REPLACED THE CLUTCH.I AM HESITANT TO BELIEVE THIS IS THE TRUTH.

Mileage: 6,779

Jul 12, 2019

MY 2014 FOCUS HAS BEEN SENT TO FORD 3 TIMES SINCE I PURCHASED IT NEW IN 2014 FOR FOR TRANSMISSION ISSUES. THREE TIMES, I HAVE LOST ALL POWER IN THE VEHICLE AND HAVE HAD TO COAST TO A STOP. TWO OF THOSE TIMES I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING, THE OTHER TIME THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR A REPAIR. EACH TIME THIS HAPPENED I WENT TO THE DEALERSHIP AND WAS TOLD THAT THE ISSUE WAS FIXED OR THEY COULDN'T REPEAT THE ISSUE. MY CAR IS THE LARGEST PURCHASE THAT I HAVE EVER MADE, AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE WIDESPREAD. THE GOVERNMENT IS SUPPOSED TO BE LOOKING OUT FOR ITS CITIZENS. WHAT CAN BE DONE TO HOLD FORD ACCOUNTABLE FOR SELLING A FAULTY VEHICLE AND NOT PROVIDING A SOLUTION? WHILE NOT A SEVERE AS THE CAR SHUTTING OFF, I ALSO REGULARLY EXPERIENCE UNEVEN ACCELERATION WHERE THE CAR SPEEDS UP AND SLOWS DOWN VIOLENTLY WHEN IN FIRST GEAR.

Mileage: 3,000

Jul 12, 2019

PURCHASED 2014 FOCUS ON 6/7/14, CLUTCH ASY REPLACED 11/30/15,CLUTCH ASY REPLACED 9/12/16, INSTALL NEW ETB 9/14/16 (THROTTLE BODY), REPLACE BATTERY 12/20/16, GIVEN EXTENDED WARRANTY W/$100 DEDUCTABLE 11/11/16 - WARRANTY EXPIRED 6/7/19, REPLACED CLUTCH ASY 6/9/19 - 7/3/19. THREE CLUTCH ASSEMBY'S IN 5 YEARS - VERY UNSAFE. ALSO 6/9/19-7/3/19 REPLACED SIDE DOOR LATCH (SAFETY RECALL) AND FUEL TANK DEFORMATION - REPLACED TUBE ASY - FUE. WITH THIS MANY CLUTCH REPAIRS FORD NEW THEY HAD AN ISSUE. EVEN THOUGH FORD GAVE ME AN EXTENDED WARRANTY IN 2016 DUE TO THE ISSUES WITH MY CAR, THEY BACKDATED THE WARRANTY TO THE DATE THE CAR WAS PURCHASED. THIS ALSO SEEMS DECEPTIVE. NUMEROUS TIMES I WAS TRAVELING ON INSTERTATE ROADS, WHEN I PULLED OUT TO PASS A SEMI, THE CAR WOULD CUT OUT. WHEN ACCELLERATING IN THE CITY OR ON INSTERTATES, THERE WOULD BE NO ACCELERATION WHEN PUSHING THE ACCELATOR. JUST THE OPPOSITE WOULD HAPPEN. THE CAR WOULD CAUGH AND CHOKE BEFORE FINALLY CATCHING TO ACCELORATE. I BELIEVE BOTH FORD AND THE DEALER SHOULD BE HELD ACCOUNTABLE WITH ALL THE SAFETY ISSUES THIS CAR HAS HAD, AND CONTINUES TO HAVE.

Mileage: 21,964

Jul 12, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHOOK WHEN THE VEHICLE ACCELERATED. ALSO, THE VEHICLE STALLED, WOULD NOT SHIFT INTO THE PROPER GEARS, AND THERE WERE DELAYS WITH THE RPMS INCREASING. THE CONTACT TOOK THE VEHICLE TO CAVALIER FORD AT CHESAPEAKE SQUARE (4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321, (757) 488-8311) ON EIGHT SEPARATE OCCASIONS FOR THE TRANSMISSION FAILURES, BUT THE FAILURES CONTINUED. THE CONTACT BELIEVED THAT THERE WAS NO PERMANENT REMEDY AND THAT THE DEALER WAS JUST PERFORMING A PATCH JOB EACH TIME IT WAS SERVICED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,086. *AS *TR

Mileage: 14,086

Jul 12, 2019

MADE COMPLAINTS TO FORD REGARDING MY TRANSMISSION FAILURES WHILE DRIVE ON ROADS, I.E. STALLING, DECREASING SPEED, JERKING ETC. AS A RESULT I HAD TO TAKE A LOSS ON THE TRADE IN AT MOUNTAIN VIEW FORD IN CHATTANOOGA, TN (LOSS = $8500.00)

Mileage: 58,000

Jul 12, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 20-30 MPH, THE INSTRUMENT CLUSTER GAUGES FLUCTUATED AND THE VEHICLE LUNGED FORWARD. THE CONTACT STATED THAT THE HILL ASSIST AND ABS WARNING INDICATORS ILLUMINATED AND THE INSTRUMENT CLUSTER BECAME INOPERABLE. THE CONTACT STATED THAT THE VEHICLE HAD NOT EXPERIENCED THE FAILURES PRIOR TO BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). CASTLE FORD (LOCATED AT 3930 FRANKLIN ST, MICHIGAN CITY, IN 46360, (219) 879-5381) AND THE MANUFACTURER WERE INFORMED OF THE FAILURES VIA TELEPHONE. THE FAILURES WERE INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,154.

Mileage: 52,154

Jul 12, 2019

CAR SHUDDERS SOMETIMES MAKING IT HARD TO GET INTO TRAFFIC (NO POWER) AND WHEN COMING TO A STOP THE CAR SOMETIMES LUNGES FORWARD UNEXPECTEDLY ALMOST PUTTING IT INTO CROSS TRAFFIC OR REAR-ENDING THE CAR IN FRONT OF YOU

Mileage: 18,000

Jul 11, 2019

UPON LAUNCH OF VEHICLE, THE DPS6 TRANSMISSION SHUDDERS VIOLENTLY LEAVING ME AND MY OCCUPANTS PRONE TO DANGER. THE CAR IS UNDRIVABLE FOR THE 1ST 3 SECONDS YOU APPLY THE GAS. THIS ISSUE, EVEN AFTER THEIR INITIAL "FIX" HAS DONE THIS FROM MILE #01. 90,000 MILES, 5 YEARS, SAFETY OF EVERYONE DRIVING THESE VEHICLES IS COMPROMISED DAILY.

Mileage: 10

Jul 11, 2019

THE CAR CONSTANTLY HAS SEVERE SHUTTERING WHEN ACCELERATING. ALREADY HAD TO REPLACE THE CLUTCH, ON A N AUTOMATIC CAR AT 70K MILES, AND IT IMMEDIATELY HAD THE SAME ISSUES THE DEALERSHIP SAID COULDNT BE FIXED.

Mileage: 2,000

Jul 11, 2019

THIS CAR HESITATES AND JERKS FROM A STOPPED POSITION. THERE IS A RATTLE AS THE CAR STARTS MOVING. ON TWO OCCASIONS, WHILE MERGING UPHILL INTO TRAFFIC, THE CAR STALLED. ON SEVERAL OTHER OCCASIONS, IT CAME CLOSE TO STALLING. I'VE TAKEN IT TO THE DEALER SEVERAL TIMES OVER THE YEARS AND THEY TELL ME THERE IS NOTHING WRONG. WHEN I GET THE CAR BACK FROM BEING REPAIRED, THE 'CHECK ENGINE' LIGHT COMES BACK ON AFTER A WEEK OR TWO. I CAN'T ANSWER YOUR QUESTION BELOW ABOUT WHEN IT HAPPENED. IT HAPPENS ALL THE TIME.

Mileage: 62,000

Jul 11, 2019

MY MODULE CONTROL TO THE TRANSMISSION WENT OUT, I PAID TO HAVE IT REPLACE. NOW MY CAR IS AT FORD BECAUSE THE MOTOR CLUTCH TO THE TRANSMISSION NEEDS TO BE REPLACE, THIS HAPPENED WITHIN A WEEK OF GETTING OUT OF THE SHOP FOR THE FIRST TIME. I CAN'T UPLOAD ANYTHING, CAR HAS BEEN AT FORD SINCE JUNE 20

Jul 11, 2019

MY TRANSMISSION SHUTTERS WHEN STARTING TO MOVE WHEN TRANSMISSION IN WARM. I HAVE HAD THIS REPAIRED ONCE AND THEY REPLACED SOME KIND OF RUBBER SEALS. THEY ALSO REPLACED THE BRAIN BOX FOR THE TRANSMISSION.

Mileage: 50,000

Jul 11, 2019

HAVING PROBLEMS WITH TRANSMISSION. CLUTCH WOULD CHATTER, SHUDDER AND SLIP. TRANSMISSION CONTROL MODULE WAS REPROGRAMMED ON: 6/15/2015, AND 2/01/2016. AFTER THAT ACTION THE CLUTCH WAS REPLACED ON 2/16/2018. WHILE TURNING INTO TRAFFIC THE TRANSMISSION WOULD SOMETIMES SLIP AND NOT GET THE CAR UP TO SPEED. WHEN THE ENGINE IS TURNED OFF THE CLUTCH SHUDDERS OFF.

Mileage: 17,302

Jul 11, 2019

WE HAVE HAD PROBLEMS WITH THE ACCELERATION SINCE WE BOUGHT THE CAR. THE CAR DOES NOT CHANGE GEARS CLEANLY. INSTEAD IT MAY HESITATE BEFORE CHANGING GEARS, ACT LIKE IT IS IN NEUTRAL WITH HIGH REVOLUTIONS AND NO CHANGE IN ACCELERATION. WE HAVE TO PLAY WITH THE PEDAL CONSTANTLY TO TRY TO MAKE IT ACT NORMAL IN CHANGING GEARS EVEN THOUGHT THIS IS AN AUTOMATIC TRANSMISSION CAR.

Mileage: 2,000

Jul 10, 2019

APRIL 25 2019 TO THIS DAY JULY 10TH 2019 IS WHEN EVERYTHING STARTED BREAKING DOWN OUT OF NOWHERE, I'M GOING TO WORK AT 6AM I NOTICE MY CAR STARTING UP ODD AND SO ON MY WAY TO WORK I WAS GETTING ON THE HIGH WAY AS I WAS ACCELERATING SOMETHING HAPPENED IN MY CAR THAT MADE A LOUD NOISE AND MY CAR BUCKED AS IF IT WAS HAVING TROUBLE TRYING TO REV SO I TURNED MY EMERGENCY LIGHTS AND MANAGED TO GET TO WORK BY DRIVING SLOWLY AND MAN WAS IT A SCARE. I ENDED UP LEAVING MY CAR OVERNIGHT AT WORK AND GOT IT TOWED TO A LOCAL MECHANIC SAYING MY RADIATOR WAS BUSTED ($260 OUT MY POCKET), LOOKED ONLINE TO SEE ABOUT ANY RECALLS AND SAW I HAD A COUPLE TO BE FIXED AND THAT'S WHEN I TOOK IT IN TO A LOCAL DEALER FORD DEALERSHIP AND THEY SUPPOSEDLY FIXED MY CAR BUT WHEN I GOT IT BACK IT WAS JUST AS BAD AND I EVEN STARTED GETTING MESSAGES ON MY DASHBOARD ABOUT MY LID COMPARTMENT BEING OPEN MAKING ME GET OFF ON RED LIGHTS TO GET OUT AND CLOSE THE TRUNK. THEN MY SECOND TIME BEING STRANDED ON MY WAY TO WORK, SAME THING STARTING OFF MY CAR FELT ODD BUT THIS TIME I MADE IT TO WORK BUT AS SOON AS I PULLED INTO THE PARKING LOT MY CAR HAD FELT LIKE IT DIED AND STALLED RIGHT AS I WAS PARKING AND WHEN I GOT OFF AND LOCKED MY CAR IT STARTED MAKING WEIRD MECHANICAL NOISES, THAT'S WHEN I HAD TO GET IT TOWED THE NEXT DAY AGAIN BUT THIS TIME THE MECHANIC TOLD ME IT WAS MY TRANSMISSION MODULE, SO I GO ONLINE AGAIN AND SEE THERE IS AN EXTENDED WARRANTY FOR MY EXACT PROBLEM. SO I TAKE IT IN TO THE DEALER SO THEY CAN FIX IT BUT THEY TURN OUT TELLING ME I HAVE A HOLE IN MY TRANSMISSION AND THAT THEY CAN'T FIX THE PROBLEM EVEN THOUGH IT'S DUE TO THE COMPUTER SOFTWARE MALFUNCTIONING CAUSING IT TO BREAK NOW THE DEALERSHIP IS ASKING 2,000-5,000 TO REPLACE. I'M SICK AND TIRED TO BE HONEST I'M ABOUT TO LOSE MY JOB FOR GOING IN LATE, I'VE PAID A MONTH ALREADY WITHOUT EVEN USING THE CAR I NEED HELP.

Mileage: 6

Jul 10, 2019

TRANSMISSION KEEPS GOING INTO FAULT MODE, RANDOMLY DOES NOT APPEAR TO BE IN A GEAR AT ALL. DOES THIS AT INTERSECTIONS, DRIVEWAYS, AND WHILE REGULAR DRIVING, OUT OF NOWHERE. DO NOT KNOW WHAT THE CAUSE THIS HOWEVER IT IS A VERY BIG SAFETY ISSUE WITH CHILDREN IN THE CAR. IT IS NOT SAFE TO DRIVE LIKE THIS.

Mileage: 54,355

Jul 10, 2019

HAD THE TRANS CLUTCHES REPAIRED, AND STILL HAVING THE SAME ISSUES: CAR SHUDDERS AND SHAKES WHILE TAKING OFF FROM A LIGHT AND ACTS LIKE IT IS SLIPPING IN BETWEEN GEARS . MAKES STOPPING AND STARTING OR ENTERING A HIGHWAY VERY DANGEROUS . SEEMS THAT THIS PROBLEM IS AN ON GOING ISSUE WITH THIS YEAR MODEL FORD . THERE SHOULD BE A RECALL OR THE TRANS SHOULD HAVE A LIFETIME WARRANTY FOR FORDS KNOW DAUL CLUTCH PROBLEMS.

Mileage: 32,000

Jul 5, 2019

THE FAULTY TRANSMISSION CAUSE CLUTCHES TO RUN OUT THAT MAY CAUSE THE CAR TO STALL. I HAVE 2 CLUTCH REPLACED BY NEW CAR WARRANTY. LAST DIAGNOSTIC SHOWED THAT I NEED TO CHANGE CLUTCHES AGAIN BUT MY NEW CAR WARRANTY IS EXPIRED. SINCE THE TRANSMISSION IS DEFECTIVE CLUTCHES SHOULD BE CHANGED PERIODICALLY, PROBABLY EVERY 5K - 12K MILES. FOR SOME REASON FORD DIDN'T INCLUDE MY CAR UNDER 14M01 WARRANTY EXTENSION. I DO RISK THAT MY CAR TO BE STALLED DUE TO CLUTCHES RUN OUT BECAUSE OF FAULTY TRANSMISSION.

Mileage: 55,000

Jul 5, 2019

CAR SHUDDERS AND SHAKES WHILE TAKING OFF FROM A LIGHT AND ACTS LIKE IT IS SLIPPING IN BETWEEN 2 AND THIRD GEARS . MAKES STOPPING AND STARTING OR ENTERING A HIGHWAY VERY DANGEROUS . SEEMS THISNPROBLEM IS AN ON GOING ONE WITH THIS YEAR MODEL FORD .

Mileage: 138,929

Jul 3, 2019

I WAS GOING DOWN THE ROAD AND WENT TO SLOW DOWN TO TURN AND THE TRANSMISSION WOULDN'T GO BACK INTO GEAR. I JUST HAD ANOTHER TRANSMISSION PUT IN AND THE VERY NEXT DAY AN ALERT POPPED UP ON MY DASH SAYING TRANSMISSION FAULT SERVICE NOW. WHEN I TOOK IT BACK TO THE MECHANIC SHOP THEY SAID THAT THE ISSUE WASN'T MY TRANSMISSION ITSELF AND THAT IT WAS A COMMUNICATION ISSUE BETWEEN THE PCM AND THE TCM. OVERALL THIS CAR HAS HAD SEVERAL ISSUES WITH THE STYLE OF TRANSMISSION

Mileage: 57,000

Jul 1, 2019

TL* THE CONTACT'S MOTHER OWNS A 2014 FORD FOCUS. WHILE THE CONTACT'S MOTHER WAS DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DRIVER WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. THE DRIVER ATTEMPTED TO SHIFT INTO REVERSE, BUT THE VEHICLE FAILED TO MOVE BACKWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

Jul 1, 2019

MY CAR HAD A RECALL ON IT FOR THE CLUTCH PACK THAT IS BAD. I TOOK MY CAR INTO THE DEALERSHIP TO HAVE IT FIXED AND WAS TOLD THAT BECAUSE MY CAR WAS BUILT AFTER JUNE 2014 THEY WOULD NOT HONOR THE RECALL. I WOULD LIKE TO MAKE A COMPLAINT DUE TO THE SAME BAD PARTS BEING USED ON MY CAR EVEN THOUGH IT WAS MADE AFTER JUNE. THE DEALERSHIP WANTS 3000.00 TO FIX A BAD PART THAT WAS PUT IN MY CAR BY FORD. I FEEL THAT FORD SHOULD FIX THE PROBLEM SINCE THE SAME PART WAS USED ON MY CAR. IT'S NOT FAIR THAT MY CAR ISN'T GETTING FIXED DUE TO WHEN IT WAS MADE BUT HAS THE SAME BAD PART.

Jun 30, 2019

WHILE IN ACCELERATING VEHICLE STALLS AND TREMBLES BEFORE MAKING A LOT NOISE AND THEN IT ACCELERATES. YESTERDAY THE VEHICLE STARTED DECREASING SPONTANEOUSLY WHEN SHIFTING GEAR. IT FEELS LIKE THE TRANSMISSION WANTS TO FALL OF THE CAR, IT LIT THE CHECK ENGINE SIGN, THE MILLAGE ON IT IS 60675. I'VE TAKEN IT TO THE DEALERSHIP AND HAVE HAD THE CLUTCH REPLACED TWICE. ALSO EVERY 3 TO 5 MONTHS I ALSO HAVE TO GO UNDER THE CAR AND CLEAN THE HORN PLUG SINCE IT KEEPS GOING MALFUNCTIONING ( I HAVE EVEN TRIED SEALING IT WITH ELECTRICAL TAPE) AND CURRENTLY I HAVE NO RADIO AND NO BLUETOOTH SINCE IT ALSO STOP SUDDENLY WHILE DRIVING.

Mileage: 60,672

Jun 30, 2019

THE TRANSMISSION IN THE CAR IS JERKING WHEN BELOW 10MPH AND ACTS AS IF IT IS SLIPPING. AFTER RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM IN LOW MILEAGE VEHICLES OF THIS TYPE. SAFETY ISSUE WHEN AT STOP LIGHTS AND WHEN ACCELERATING FROM A STOP. AFRAID TO TAKE VEHICLE ON ROAD.

Mileage: 27,000

Jun 28, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEARS WOULD NOT SWITCH PROPERLY AND THE VEHICLE WOULD NOT ACCELERATE PROPERLY. ALSO, ON SEVERAL OCCASIONS, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BLAKE FULENWIDER FORD (115 W HOUSTON ST, BEEVILLE, TX 78102) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 114,000.

Mileage: 114,000

Jun 27, 2019

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TRANSMISSION. *LD *JS

Jun 27, 2019

WHEN SHIFTING DOWN FROM DRIVE TO PARK, MY SHIFT GETS STUCK IN NEUTRAL OR WHEN I AM SHIFTING FROM PARK TO REVERSE, I AM UNABLE TO MOVE THE CAR INTO ANOTHER GEARS. WHEN I AM AT A STOP LIGHT AND THE LIGHT TURNS GREEN MY CAR SEEMS TO STALLS TO TAKE OFF. WHEN I DRIVE DOWN THE STREET THE CAR ACTS LIKE IT WANTS TO SHUT OFF. A FORD TRUCK ALMOST HIT ME BECAUSE THE LIGHT WAS ALREADY GREEN AND MY CAR STALLED AND WOULD NOT GO. I HAD MY HAZARD LIGHTS AND HE SWERVED INTO ANOTHER LANE WHERE THE TRAFFIC WAS HEADED TOWARD THE TRUCK. THIS VERY DANGEROUS.

Mileage: 130,000

Jun 25, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO HESITATE AT A LOWER SPEED. THE VEHICLE WAS TAKEN TO STEAMBOAT MOTORS FORD (LOCATED AT 2310 LINCOLN AVE, STEAMBOAT SPRINGS, CO 80487, (970) 879-8880) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,500.

Mileage: 73,500

Jun 25, 2019

IN THE COURSE OF LESS THAN A MONTH, THE CAR'S PROBLEM PROGRESSED FROM INTERMITTENT STARTING ISSUES THAT LEFT ME STRANDED TO A FULL-ON FAILURE OF THE TRANSMISSION CONTROL SYSTEM. THE CLUTCH OF THE VEHICLE HAD BEEN REPLACED AND THE TRANSMISSION REPAIRED IN JUNE 2018. ON MAY 30TH, 2019, THE CAR WAS TAKEN IN DUE TO TRANSMISSION STARTING ISSUES. THE LIGHTS WOULD TURN ON WHEN TURNING THE KEY, BUT THE ENGINE WOULD NOT CRANK. THE CAR WAS RETURNED AFTER THE TRANSMISSION CONTROL MODULE WAS REPLACED. ON JUNE 11, 2019, THE CAR WAS RETURNED TO THE DEALERSHIP FOR THE SAME ISSUE. CAR WOULD NOT START AND TOOK ABOUT 50 TRIES AFTER HAVING BEEN STRANDED FOR SEVERAL HOURS. CAR WAS RETURNED TO ME SEVERAL DAYS LATER BECAUSE NOTHING WAS FOUND. ON JUNE 19, 2019, I WAS DRIVING DOWN THE HIGHWAY, I WAS IN THE LEFT LANE GOING ABOUT 60 MPH. I TRIED TO ACCELERATE TO PASS SOMEONE, AND MY CAR WOULD NOT ACCELERATE. WHEN I LOOKED DOWN, MY CHECK ENGINE LIGHT WAS FLASHING, MY BATTERY LIGHT WAS ON, AND MY OIL LIGHT WAS ON. THE CAR DOWNSHIFTED AND STARTED TO RAPIDLY DECELERATE. ENGINE SHUT DOWN, AND CAR WAS ROLLING TO A STOP. I HAD TO RUSH TO THE RIGHT LANE IN RUSH HOUR TRAFFIC, AND I MANAGED TO ROLL MY WAY UP THE EXIT RAMP, WHERE MY CAR SHUT DOWN COMPLETELY AT THE TOP OF THE EXIT RAMP. CAR WOULD NOT RESTART, AND I WAS STRANDED THERE FOR OVER AN HOUR IN A DANGEROUS PLACE AND SITUATION. I CALLED A TOW, AND AFTER TRYING TO START MY CAR INTERMITTENTLY FOR OVER AN HOUR, THE ENGINE FINALLY STARTED. I DROVE IT STRAIGHT TO THE DEALERSHIP TO BE CHECKED OUT AGAIN.THE SAME ISSUE WITH TRANSMISSION CONTROL HAS PERSISTED, RESULTING IN ME HAVING TO TAKE THE CAR IN ON THREE SEPARATE OCCASIONS IN ABOUT TWO WEEKS. IT STARTED OF FROM INTERMITTENT STARTING ISSUES TO THE CAR SHUTTING DOWN COMPLETELY WHILE TRAVELING AT A HIGH SPEED. THIS CAR HAS DONE NOTHING BUT PUT ME IN DANGER, AND I HAVEN'T EVEN PAID IT OFF YET.

Mileage: 26,000

Jun 21, 2019

THE CAR HESITATES EVERY TIME YOU TRY TO ACCELERATE. IT DOES THIS WHEN YOU ARE STATIONARY AND FIRST STARTING OUT AND WHEN YOU ARE ALREADY IN MOTION. SOMETIMES IT'S SO PRONOUNCED THAT I'M AFRAID IT'S GOING TO STALL COMPLETELY. THIS HAS HAPPENED SINCE THE 1ST DAY I BOUGHT IT AND THE DEALER WHERE I BOUGHT IT SAID THERE WAS NOTHING WRONG WITH IT THAT'S THE WAY IT'S SUPPOSED TO BE. SOMETHING ABOUT A DIFFERENT KIND OF TRANSMISSION.

Mileage: 100

Jun 19, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO HESITATE AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. AFTERWARDS, THE CONTACT PARKED THE VEHICLE. WHEN SHE PLACED IT IN REVERSE, THE VEHICLE FAILED TO MOVE BACKWARDS. THE CONTACT STATED THAT HELFMAN FORD (LOCATED AT 2220 SOUTHWEST FWY, MEADOWS PLACE, TX 77477, (281) 240-3673) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 109,925. PARTS DISTRIBUTION DISCONNECT.

Mileage: 109,925

Jun 19, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CLUTCH ASSEMBLY FAILED TWICE AT APPROXIMATELY 10,000 MILES. THE CLUTCH ASSEMBLY WAS REPLACED TWICE BY BOB MAXEY FORD OF HOWELL (2798 E GRAND RIVER AVE, HOWELL, MI 48843, (517) 545-5700). THE DEALER INDICATED THAT THE SAME OEM CLUTCH ASSEMBLY NEEDED TO BE REPLACED AGAIN. THE FAILURE WAS A KNOWN ISSUE BY THE MANUFACTURER; HOWEVER, A NEWLY DESIGNED OEM CLUTCH ASSEMBLY HAD NOT YET BEEN DEVELOPED. THE CONTACT WAS INFORMED THAT THE PART MAY NEED TO BE REPLACED EVERY 10,000 MILES. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED THAT THE SAME OEM CLUTCH ASSEMBLY BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF *TR

Jun 18, 2019

WHEN IN DRIVE DOES NOT WANT TO SHIFT FROM FIRST TO SECOND , CAR ACTS AS IF IT IS IN NEUTRAL WHILE DRIVING CAUSEING A A SERIOUS SAFTEY HAZARD AS THIS OCCURS WHILE CAR IS INMOTION .

Mileage: 40,000

Jun 13, 2019

I HAVE TAKEN THIS VEHICLE INTO A DEALERSHIP FOR TRANSMISSION HESITATION 3 TIMES AND THEY TELL ME THERE IS NO RECALL ON MY CAR AND CHARGE ME $175 DIAGNOSIS FEE. FORD KNOWS THERE IS A PROBLEM WITH THIS TRANSMISSION AND WILL NOT TAKE CARE OF ITS CUSTOMERS. I KNOW I WILL NEVER PURCHASE ANOTHER FORD BECAUSE OF THIS ISSUE. WHEEN I ACCELERATE THE CAR HESITATE JERKS SHAKE BEFORE IT ACTUALLY GOES.

Jun 13, 2019

WHENEVER ACCELERATING FROM BEING STOPPED (RED LIGHT, STOP SIGNS, ETC) THE TRANSMISSION HESITATES AND SLIPS BEFORE CHANGING GEARS. APPEARS TO HAPPEN WHILE TRYING TO SHIFT TO 2ND AND/ 3RD GEAR. THIS HAS OCCURRED SINCE DAY ONE OF OWNING THE CAR. BOUGHT BRAND NEW.

Mileage: 35

Jun 11, 2019

WE HAVE THE TITANIUM VERSION IN THE HATCHBACK. WE PURCHASED THE VEHICLE NEW AND TO DATE HAVE HAD 11 CLUTCHES REPLACED BY THE DEALERSHIP. THE CAR KEEPS HESITATING WHEN STARTING TO MOVE, THEN CHATTERS BETWEEN LOWER GEARS. THIS ISSUE STARTED 1 MONTH AFTER PURCHASING NEW AND HAS BEEN AN ONGOING BATTLE.

Jun 10, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE HESITATED ONCE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MAGIC CITY FORD LINCOLN (LOCATED AT 809 WILLIAMSON RD NE, ROANOKE, VA 24016, (540) 345-0911) WHERE IT WAS DIAGNOSED THAT THERE WAS INTERNAL CLUTCH FAILURE IN THE TRANSMISSION. THE VEHICLE WAS SCHEDULED TO BE REPAIRED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Jun 8, 2019

I WAS TURNING TO THE RIGHT WHEN MY VEHICLE STALLED, MY RPMS WENT REAL HIGH AND THEN THE VEHICLE ENGAGED INTO THE NEXT GEAR RESULTING IN A JOLT FORWARD. WHEN THE VEHICLE STALLED THE CAR WAS ALMOST HIT FROM BEHIND BY OTHER CAR, LUCKILY I WAS TURNING AND CAR PROCEEDED TO MOVE FORWARD.

Mileage: 84,200

Jun 8, 2019

WELL FIRST GEAR TO 2 GEAR HAVE SIFTING PROBLEM CAR ONLY 65K I NEED GET REPAIR THIS CAR HAVE ALOT OFF RECALLL PLS I NEED GET REPAIR MY EMAIL ADRES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Jun 5, 2019

WHILE DRIVING MY 2014 FORD FOCUS ON THE HIGHWAY, THE CAR ALMOST STALLED DURING A BACKUP IN TRAFFIC. WHILE NORMAL DRIVING THE CAR LOST POWER AND THE RPM GAUGE STARTED DROPPING AS THE ACCELERATOR WAS BEEN DEPRESSED FURTHER. WHILE TRAFFIC TO OVERTAKE ON THE HIGHWAY THE CAR ACTUALLY SLOWED DOWN WHILE TRYING TO GO FASTER. THE CAR BEHAVE LIKE THE TRANSMISSION IS HAVING PROBLEMS SWITCHING TO LOWER GEARS.

Mileage: 40,000

Jun 5, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR KEPT RANDOMLY FLASHING. CROWN FORD (256 SWAIN ST, FAYETTEVILLE, NC 28303, (910) 920-9614) WAS NOTIFIED OF THE FAILURE SEVERAL TIMES, BUT WAS UNABLE TO DETERMINE A PERMANENT REMEDY TO REPAIR THE VEHICLE AFTER IT HAD BEEN BACK AND FORTH TO THE DEALER MORE THAN THREE TIMES. THE VEHICLE SHUTTERED AND SHOOK ABNORMALLY. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEED DECELERATED TO 0 AND THE CONTACT QUICKLY MANEUVERED THE VEHICLE TO PREVENT A CRASH. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER HAD A PERMANENT REMEDY. IN ADDITION, THE DIAGNOSTIC TROUBLE CODES FLICKERED WHEN CHECKED BY AN INDEPENDENT MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 65,574.

Mileage: 65,574

Jun 3, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUT DOWN WHILE DRIVING ON THE FREEWAY. THE SERVICE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE RPMS REVVED. THE VEHICLE SLOWED DOWN AND THE CONTACT MERGED ONTO AN EMERGENCY EXIT. THE VEHICLE WAS TOWED TO ATCHINSON FORD (9800 BELLEVILLE RD, BELLEVILLE, MI 48111). THE DEALER STATED THAT THEY WOULD HAVE THEIR TRANSMISSION SPECIALIST DIAGNOSE THE VEHICLE AND CALL THE CONTACT BACK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 88,000. *BF*JB

Mileage: 88,000

Jun 2, 2019

TAKATA INFLATORS. THIS CAR WAS UNSAFE TO DRIVE, WHEN YOU GET TO A RED LIGHT, THE CAR JERKED YOU ,WHEN YOU PLACE YOUR FEET ON THE BRAKES. THEN WHEN YOU PRESS THE ACCELERATOR TO GO IT JERK BACK AND PULLED YOU FORWARD. CHANGING GEERS WOULD HARD TO SHIFT AND SOMETIMES STICK. THE ENGINE LIGHT WOULD COME ON, THE CAR WAS TAKEN TO FORD DEALERSHIP 3 TIMES AND TESTED, THEY NEVER FIXED THE PROBLEM. I ALMOST CRASED AT THE STOP SIGN TRYING TO STOP, THE BRAKES GOT STUCK. I HAD THE CAR FOR ONE MONTH, AND FILLED A LEMMON LAW COMPLAINT ON LINE, AND THEY INSISTED I HAD TO WAIT A PERIOD OF TIME, BECAUSE I JUST PURCHASED THE CAR. AFTER THE 3RD, TIME VISTING THE FORD REPAIR SHOP, IN ONE MONTH TIME, I WAS DISAPPOINTED AND WHERE I BOUGHT THE CAR FROM AT A KIA DEALERSHIP, THEY WOULD NOT GIVE ME MY MONEY BACK , ONLY OFFERED TO TRADE THE FORD FOCUS IN BACK TO THEM AND BUY A KIA CAR FROM THEM, I LOSS MY DOWN PAYMENT, AND GOT STUCK WITH A ROLL OVER FEE OF 4,500 FROM THE REMAINING BALANCE OF THE FORD FUSION ADDED ON TO THE NEW KIA. AND A HIGHER CAR PAYMENT. THEY SOLD E A LEMON, AND HAD A WARRANTY AND STILL REFUSE TO FIX THE CAR. THE TRANSMISSION WAS BAD AND THEY SOLD THE FORD TO THE AUCTION TO GET IT OFF THEIR HANDS. I WAS STALLED FOR 30 DAYS BELIEVING THEY WOULD FIX THE CAR, THE LEMON LAW COULDN'T HELP ME AFTER I FAXED ALL THE PAPERS TO THEM. THE FORD FOCUS WAS ON THE RECALL LIST, AND I DON'T HAVE THE CAR NOW, IS THERE ANYWAY I CAN GET CREDITED FOR THE $4.500 IN A LAW SUIT FOR BUYING THE FORD UNDER WARRANTY AND THEY REFUSE TO FIX THE CAR RIGHT.

Mileage: 47,029

May 31, 2019

FORD IS REFUSING TO PERFORM RECALL 18V-735. THE CAR STALLS, RUNS OUT OF GAS, HAS ERRONEOUS MILEAGE AND DTE READINGS. THE LOCAL DEALER WAS "OBLIGATED" TO PERFORM THE RECALL SERVICE WHEN I HAD IT IN FOR A DIFFERENT SAFETY RECALL FOR FAULTY DOOR LATCH. THEY DIDN'T SEEM TO KNOW MUCH ABOUT THE RECALL ON THE FUEL SYSTEM. THEY DIDN'T KNOW ABOUT THE GAS TANK. I HAD TO TELL THEM. THEY REPROGRAMMED THE PCM WHICH DID NOTHING. THE RECALL ON THIS CAR WAS CLOSED. I CALLED FORD. THEY SAID THE RECALL WAS STILL OPEN AND TAKE IT TO WHERE WE PURCHASED THE CAR NEW. THAT DEALER SAYS THE RECALL IS CLOSED ON THAT CAR. THE CAR STALLS, RAN OUT OF GAS YESTERDAY WITH MY WIFE ON A BUSY HIGHWAY. THIS IS A DANGEROUS CAR. CALLED FORD AGAIN. THEY SAY THE RECALL SERVICE WAS PERFORMED AND THE CAR IS FINE. LOOK AT THE PHOTO. DOES THAT LOOK LIKE IT IS FINE? 39.8 MPG? NOT A CHANCE. THE CAR LURCHES, STALLS AND RUNS OUT OF GAS BETWEEN 120 AND 60 MILES LEFT ON THE DTE GAUGE. WHEN YOU FILL UP YOU CAN TELL THEIR IS 3 GALLON AT LEAST IN THE TANK. THE GAS TANK IS COLLAPSED. THE SENDING UNIT / FUEL GAUGE IS CRUSHED. YET FORD SAYS THE CAR IS FINE. IT'S FIXED.

Mileage: 95,000

May 30, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, JERKED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT REVERSE ONCE IN THE PARK POSITION. THE CONTACT TOOK THE VEHICLE TO FIVE STAR FORD STONE MOUNTAIN (3800 HIGHWAY 78W, SNELLVILLE, GA, (470) 552-0862) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 133,000.

Mileage: 133,000

May 30, 2019

VEHICLE HAS A STRONG SHUDDER WHEN ACCELERATING FROM A STOP OR FROM LOW SPEEDS. GAUDIN FORD IN LAS VEGAS TOLD ME THE 2014 FOCUS HAS A PROBLEM WITH THEIR CLUTCH THAT CAUSES THE SHUDDERING. I HAD THE CLUTCH REPLACED AT 7500 MILES. THE SHUDDER CAME BACK AT 55000 MILES AND IS GETTING WORSE NOW AT 75,000 MILES. THERE IS A RECALL FOR THIS EXACT PROBLEM FOR THE SAME YEAR MAKE AND MODEL BUT FOR SOME REASON MY VIN ISN'T INCLUDED. THE PROBLEM AFFECTS ME; FORD SERVICE HAS ALREADY CONFIRMED IT. I NEED MY VIN INCLUDED IN THE RECALL/EXTENDED WARRANTY.

Mileage: 55,000

May 28, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE SHUT DOWN. THE VEHICLE ALSO FAILED TO SHIFT INTO REVERSE. OCCASIONALLY, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TITUS-WILL FORD (253-475-4151, LOCATED AT 3606 S SPRAGUE AVE, TACOMA, WA 98409) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Mileage: 30,000

May 27, 2019

TRANSMISSION IS SLUGGISH, TUGGING..TAKING OFF, NOT SHIFTING OR SHIFT ALL AT ONCE. EVEN UP HILL, IN TRAFFIC. CAR SPEED WILL TAKE OFF ON ITS OWN. HARD TO BRAKE. WENT DOWN HUGH HILL, CAR IN CONTROL TUGGING BACK SO HARD, THE NOISE WAS SO LOUD THAT WE THOUGHT CAR WAS GOING TO BLOW. 15YR OLD IN CAR. DEALERSHIP HAD ME DRIVE CAR OFF LOT WITH A TEMPORARY INSPECTION AND COME BACK IN MONTH. ITS NOT A TEMPORARY STICKER. I COULDN'T TAKE CAR HOME NIGHT I BOUGHT IT. SO ALL THESE THINGS HAPPENING AFTER TAKING CAR OFF LOT. I WENT BACK IN A COUPLE DAYS LATER. TOLD TO BUY A WARRANTY, THEY RESET THE TRANSMISSION, AS IF I OWNED THE CAR FOR YEARS. THIS ISN'T RIGHT. THEY PROLONGED HELPING, ETC...EVEN ASKED FOR MY CAR BACK. THEN THROWN IN MY FACE THAT IT WAS AT AUCTION. NOBODY WAS HELPING. SEND LETTERS, DID A SURVEY, CALLING, DROPPING IN, ETC...I DOCUMENTED EVERYTHING. I NEED HELP!! THIS IS A DANGEROUS LEMON AND THEY TOOK ADVANTAGE OF ME. CEO IS CONTACTED TO. I NEED HELP INCASE I GET THE RUN AROUND AGAIN. THE CAR HAS SOMEONE ELSE'S INSPECTION ON IT 7-19 COME BACK IN 4WKS...WHAT?? DAY I BROUGHT IT HOME. ALL THESE SUPRISES!

Mileage: 61,827

May 22, 2019

THE RECALL THAT HASN'T BEEN SATISFIED AS OF YET REGARDING THE CPV HAS CAUSED MAJOR ISSUES WITH MY CAR YET I CAN'T GET IT FIXED AS THE DEALER REPLIED SAYING IT WASN'T AVAILABLE YET WHEN THE RECALL WAS OCTOBER 2019. I ALSO BELIEVE I'VE HAD A FAULTY TRANSMISSION AND YET THE DEALER HAS ALSO SAID THEY COULDN'T DO ANYTHING ABOUT IT.

Mileage: 99,650

May 22, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS IDLING, IT FAILED TO MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ALSO EXPERIENCED HESITATION WHEN ACCELERATING AND SHUT OFF ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS ELECTRICAL FAILURE AND A FAULTY TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

Mileage: 56,000

May 16, 2019

VEHICLE SHUDDER PROBLEM 2014 FORD FOCUS SE I BOUGHT THE CAR FROM AN AUCTION ON MAY 13TH, 2019 WITH SLIGHTLY MORE THAN 78000 MILES ON THE ODOMETER. I COULD NOT DRIVE IT AWAY BECAUSE I DID NOT HAVE A SECOND DRIVER AND THE AUCTION WAS 1 HOUR AWAY. I PICKED UP THE CAR TWO DAYS LATER. WHEN I PUT THE CAR IN GEAR AND STARTED DRIVING, I IMMEDIATELY NOTICED THE CAR SHUDDERING/STUTTERING. THIS HAPPENED EVERY TIME I CAME TO A STOP AND TRIED TO ACCELERATE FROM STOP OR MERGE INTO TRAFFIC. THE VEHICLE TAKES LONG TO ACCELERATE AND SHAKES WHILE TRYING TO PICK UP SPEED. I WAS AFRAID AND STILL AM AFRAID THAT IT WAS GOING TO STALL. I'VE SINCE GONE ONLINE TO DO SOME RESEARCH AND I AM FINDING THAT THIS SEEMS TO BE A UNIVERSAL PROBLEM FOR THIS CAR. NOW, I KNOW AUCTION CARS ARE SOLD AS IS, AND I UNDERSTOOD THIS WHEN I BID FOR THE CAR BUT THIS SEEMS TO BE A MANUFACTURER DEFECT THAT HAS NOT BEEN CORRECTED BY THE MANUFACTURER ON MANY OF THESE CARS. THE PROBLEM IN MY CASE IS THAT I BOUGHT THIS CAR AS A SURPRISE FOR MY 16 YEAR-OLD DAUGHTER WHO IS SOON GOING TO BE 17 AND IS DUE TO TAKE HER ROAD TEST. WITH THE TYPE OF ACCELERATION AND STALLING ISSUES BEING REPORTED ONLINE, HOW CAN FORD NOT TAKE ACTION TO RECALL/AND OR FIX THE PROBLEM.

Mileage: 78,400

May 15, 2019

I WAS DRIVING AND ALL OF A SUDDEN NY CHECK ENGINE LIGHT CAME ON, MY CAR BEGAN TO SHUDDER AND LURCH FORWARD A FEW FEET AS I TRIED TO ACCELERATE, IT SEEMES LIKE I HAS A SUDDEN LOSS OF POWER AS WELL. I DROVE HOME IMMEDIATELY AND UPON GETTING HOME REALIZED I COULD NOT REVERSE. AS I TRIED TO REVERSE MY CAS ENGINE SIMPLY JUST REVVED.

Mileage: 108,200

May 10, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STARTED HESITATING WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO LOCAL DEALER WEST HERR FORD (5025 CAMP RD, HAMBURG, NY 14075, (716) 649-5701 MULTIPLE TIMES, WHERE IT WAS DIAGNOSED BUT NO FAILURE WAS DETECTED. THE CONTACT STATED THAT THE VEHICLE CONTINUED WITH THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

Mileage: 19,000

May 10, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE DELAYS TO ACCELERATE AND THE ABNORMALLY SHOOK. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

May 9, 2019

DUAL-CLUTCH TRANSMISSION 'SHUDDERS, SLIPS, BUCKS, JERKS, HESITATION".

Mileage: 1,000

May 9, 2019

CAR EXPERIENCES SEVERE SHUDDERING, LURCHING, AND SKIPPING WHEN ACCELERATING FROM A STOP. DOES NOT MATTER IF IT IS ACCELERATING SLOWLY OR QUICKLY. IT SHUDDERS WHEN SWITCHING GEARS WELL DRIVING. VERY PERSISTENT WHEN LEAVING STOPLIGHTS. PURCHASED CAR IN FEBRUARY 2015 AND IT HAS HAD THIS ISSUE SINCE SHORTLY AFTER PURCHASE. HAS BEEN IN TWICE FOR SERVICE. FIRST TIME THEY SAID IT WAS NORMAL. WHEN IT PROGRESSED INTO A MORE SEVERE ISSUE THEY TOLD ME TO TRADE IT IN FOR A NEW CAR.

Mileage: 4,000

May 9, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE WAS SHAKING VIOLENTLY. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE CONTACT SLOWED DOWN BUT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO CAPITAL FORD SERVICES DEALER (2805 E MILLBROOK RD, RALEIGH, NC 27604, (877) 660-1721), WHERE DIAGNOSTIC TESTING DETERMINED THAT THE FAILURE WAS THE CLUTCH SEAL WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT ALSO STATED THAT WHILE DRIVING, THE FUEL GAUGE FAILED TO PROVIDE THE ACCURATE READING CAUSING THE CONTACT TO RUN OUT OF FUEL. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE WAS IDLING IT WOULD STALL. IN ADDITION, THE VEHICLE WOULD ACCELERATE AND DECELERATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO R D SAWYER MOTOR CO DEALER (404 IS-64, MANTEO, NC 27954, (252) 473-2141) WHERE IT WAS ADVISED TO KEEP THE TANK HALF FULL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: 17794117. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

May 8, 2019

CAR HAS STALLED SIX TIMES IN ONE WEEK TRANSMISSION HAS SHIFT TO NEUTRAL WHILE IN DRIVE WHEN CAR STALLS HAVE TO PULL TO SIDE OF ROAD AND PUT IN PARK AND RESTART TRANSMISSION SHUDDERS NO POWER VERY DANGEROUS SITUATION ALMOST REAR -ENDED BY TRUCK AN ENGINE MALFUNCTION SERVICE NOW MESSAGE WILL DISPLAY ON MESSAGE SCREEN YESTERDAY WAS BY FAR THE WORST DAY ENGINE DIES PULL TO SIDE OF ROAD PUT IN PARK RESTART PUT IN DRIVE LIKE IT WAS IN NEUTRAL TURN CAR OFF RESTART PUT IN DRIVE VERY LITTLE POWER TO TRANSMISSION PULL BACK OVER TO SIDE OF ROAD RESTART PUT IN DRIVE HAD POWER TO TRANSMISSION.WILL PARK VEHICLE UNTIL SITUATION IS RESOVED

Mileage: 48,323

May 6, 2019

CAR STOPS ACCELERATING AT ROUGHLY 25 MPH DESPITE CONTINUOUS PRESSURE ON GAS PEDAL. ONLY TO GET THE CAR MOVING AGAIN WAS TO BRING THE CAR TO A COMPLETE STOP AND THEN PRESS GAS PEDAL AGAIN ONLY TO HAVE THE PROBLEM REPEAT. THE CLUTCH SYSTEM ON THIS CARE AND THE RELATED SOFTWARE WAS REPLACED 6 WEEKS AGO. THIS IS A ABSOLUTE SAFETY HAZARD. PLEASE HELP AS THIS IS A WIDELY KNOWN ISSUE AND THE MANUFACTURER IS UNWILLING TO RESPOND TO THE MATTER. THE REPAIR COST FOR NEW CLUTCH IS $1,000 + EACH TIME.

Mileage: 102,000

May 3, 2019

WHEN DRIVING DOWN THE HIGHWAY GOING 70 MPH, THE DOOR BELL STARTED SOUNDING, THE CHECK BRAKE FLUID READ OUT CAME ON LIKE THE CAR HAD A MAJOR PROBLEM ELECTRICAL. THIS HAPPENED FOUR TIMES THRU THIS PAST WINTER 2018/2019. THE TEMPERATURE ON THE DASH WAS 10 DEGREES OR BELOW EVERY TIME IT HAPPENED. RUDE AWAKENING ON THE HIGHWAY. ALSO THE FRONT WHEELS WILL SPIN WHEN TRYING TO TAKE OFF FROM A STOP SIGN ON OCCASION. LIKE IT CAN'T GET GOING. ONE MORE THING IS GOING DOWN THE HIGHWAY I'VE HAD NO POWER LIKE THE CAR IS IN NEUTRAL WHEN I'VE HAD THE CRUISE ON. THIS HAS HAPPENED TWICE. I DON'T HAVE EXACT DATES ONE DATE WAS 12/26/2018

Mileage: 13,500

May 3, 2019

TRANSMISSION SHUDDERS UPON ACCELERATION FROM A STOP OR FROM A SLOW SPEED. REPAIRS WERE MADE UNDER WARRANTY A FEW TIMES. ISSUE HAS RETURNED BUT FORD IS SAYING CAR IS OUT OF WARRANTY SO WE MUST PAY FOR REPAIRS. THERE IS A RECALL 14M01 THAT EXTENDS WARRANTY ON TRANSMISSION FOR OUR YEAR, MAKE, MODEL, SYMPTOM,AND TRANSMISSION BUT FORD SAYS OUR VIN IS NOT INCLUDED. THEY CANNOT TELL ME WHY IT'S NOT INCLUDED, JUST THAT IT IS NOT. CAR HAS 51,000 MILES ON IT, AND REQUIRES ITS 4TH TRANSMISSION REPAIR. DEALERSHIP HAS TOLD US THAT OUR CAR HAS SAME PROBLEM WITH TRANSMISSION THAT MANY FORD FOCUSES HAVE.

Mileage: 51,000

May 1, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT PURCHASED THE VEHICLE IN APRIL OF 2019. WHILE ACCELERATING FROM A STOP, THE VEHICLE SHUDDERED. THE VIN WAS EXCLUDED FROM TSB NUMBER: 16-0109 AND CUSTOMER SATISFACTION PROBLEM 14M01 # 6. THE DEALER (NORTHSIDE FORD, 12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 319-5734) DIAGNOSED THAT THE VEHICLE NEEDED A NEW CLUTCH; HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY FOR THE CLUTCH AND TRANSMISSION LEAK. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 88,800.

Mileage: 88,800

Apr 30, 2019

AFTER THE RECALL "REPAIR" MY CAR BEGAN EXHIBITING THE ISSUES DESCRIBED IN THE RECALL. THIS SYSTEM CAUSED MY CLUTCH TO BURN UP AND NOW FORD WILL NOT REPAIR ISSUE. STEPPING ON THE GAS EITHER FLOODS ENGINE OR STALLS ENGINE. ISSUE IS ESPECIALLY NOTICED WHEN LEAVING A STOPPED STATE.

Mileage: 100,000

Apr 24, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE ENGINE STALLED AND THE TRANSMISSION FAULT SERVICE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO SAFELY PARK THE VEHICLE. THE VEHICLE WAS TAKEN TO SMITH FORD (LOCATED AT 908 E OAK ST, CONWAY, AR 72032, (501) 329-9881) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,914.

Mileage: 96,914

Apr 23, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION OVERHEATED AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL, INDICATING TO WAIT FIVE MINUTES TO RESTART THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR REPRODUCE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. JOE MYERS FORD (LOCATED AT 16634 NORTHWEST FWY, HOUSTON, TX 77040, (713) 766-3600) WAS CONTACTED VIA TELEPHONE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

Apr 19, 2019

WHILE DRIVING DOWN THE HIGHWAY, THE CHECK ENGINE LIGHT CAME ON UNEXPECTEDLY. SHORTLY THEREAFTER, THE CAR WENT INTO LIMP MODE AND I LOST ALL POWER TO THE WHEELS. WHEN I TRIED TO ACCELERATE, THE ENGINE WOULD REV BUT WOULD NOT ACCELERATE. I WAS FORCED TO PULL OVER ON THE HIGHWAY AS A RESULT OF THIS TRANSMISSION FAILURE.

Mileage: 75,000

Apr 19, 2019

WE GOT IN THE CAR AND TURNED IT ON AND ENGINE WOULDN'T TURN OVER. EVENTUALLY IT STARTED AFTER A COUPLE OF TURNS OF THE KEY AND CHECK ENGINE LIGHT CAME ON. PUT SHIFTER IN REVERSE AND NOTHING HAPPENED. ACTED AS IF WAS STILL IN PARK OR NEUTRAL. ONCE IN DRIVE HARD SHIFTING INTO SECOND AND THIRD GEAR AS IT'S DONE IN THE PAST. FIRST TIME THE TCM WAS REPLACED AND SECOND TIME THE CLUTCH WAS REPLACED. ALL WITHIN THE LAST SIX MONTHS. THIS WILL BE THE THIRD TIME WITH THE TRANSMISSION ACTING UP. THIS VEHICLE IS UNSAFE! UNFORTUNATELY IT'S THE ONLY VEHICLE I HAVE AND IS MY FAMILIES TRANSPORTATION. SHOULD BE MY SECOND COMPLAINT. FIRST TIME WAS THROUGH FORD MOTOR COMPANY OVER THE PHONE.

Mileage: 85,800

Apr 15, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE IN LOWER GEARS, IT SUDDENLY BEGAN TO SHAKE AND VIBRATE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. CORWIN FORD OF SPRINGFIELD (3241 S. GLENSTONE AVE, SPRINGFIELD, MO) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE POWER TRAIN WAS PREVIOUSLY REPAIRED IN 2016 AND THE CLUTCH AND CONTROL MODULE WERE REPLACED; HOWEVER, THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 14,000.

Mileage: 14,000

Apr 8, 2019

VEHICLE STALLS AS IF IT HAS LOST POWER. ENGINE LIGHT ACTIVE. TRANSMISSION AFFECTED DUE TO VEHICLE NOT ACCURATELY SHIFTING GEARS (I.E. DRIVE TO REVERSE OR VICE VERSA)

Mileage: 61,000

Apr 8, 2019

I BOUGHT MY CAR WITH 70,000 MILES ON IT (NOT FROM A FORD DEALERSHIP) ABOUT 10 MONTHS AGO AND FROM DAY ONE I NOTICED A SLIGHT SHUDDER WHEN TAKING OFF. NOW I'M AT 86,000 MILES AND THE SHUDDERING IS BECOMING MORE VIOLENT AND MY CAR SEEMS TO BE BOGGING DOWN FREQUENTLY AND IS VERY SLOW TO TAKE OFF. AFTER BRINGING MY CAR TO FRAMINGHAM FORD IN FRAMINGHAM MA I WAS TOLD I NEEDED A NEW CLUTCH BUT I WAS NOT UNDER THE EXTENDED MANUFACTURER WARRANTY AND THE FIX WOULD BE $1,800! THE GUY I SPOKE WITH AT THE FORD DEALERSHIP TOLD ME TO CALL FORD AND TELL THEM THE SITUATION BECAUSE THIS IS AN VERY COMMON PROBLEM THAT FORD IS WELL AWARE OF. I CALLED FORD AND SPOKE WITH A WOMAN THAT TOLD ME THERE IS NOTHING THEY CAN DO FOR ME AND I SHOULD KEEP MY RECEIPTS FROM ANY FUTURE FIXES FOR THE TRANSMISSION AND HOPE THAT FORD SENDS OUT REFUNDS.

Apr 6, 2019

I OWN A A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHUDDERED AND SHOOK VIOLENTLY. WHEN SHIFTING BETWEEN FIRST AND SECOND GEARS, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. ON SEVERAL OCCASIONS, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE OVER AND UNDER ACCELERATED AND THEN HESITATED. THE DEALER DIAGNOSED THAT THE MANUAL CLUTCH, POWER TRAIN CONTROL MODULE, AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE TOTAL COSTS IS $1,590. THE FORD DEALERSHIP DID NOT CONTACT THE MANUFACTURER TO MAKE THEM AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

Mileage: 49,100

Apr 3, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHUDDERED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE FUEL GAUGE FAILED TO DISPLAY THE CORRECT FUEL LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LAFONTAINE FORD OF BIRCH RUN (11661 N BEYER RD, BIRCH RUN, MI 48415, (989) 652-6157) AND WAS INFORMED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 108,980.

Mileage: 108,980

Apr 3, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE ENGINE RANDOMLY SHUDDERED AND HESITATED. THE VEHICLE WAS TAKEN TO VILLAGE FORD (23535 MICHIGAN AVE, DEARBORN, MI) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 29,000. *TT *TR

Mileage: 29,000

Apr 1, 2019

THIS VEHICLE HAS HAD DOOR ISSUES WHERE THE DOOR WOULD OPEN UNEXPECTANTLY, THE TRANSMISSION HAS CAUSED HYDROPLAINING AND HAS ALSO CAUSED THE CAR TO STALL ON THE FREEWAY. EVEN THOUGH THEY FIXED THE TRANSMISSION THE PROBLEM HAS RETURNED AND INSIST ON BEING A CONTINUAL ISSUE. NOW THERE IS AN ADDITIONAL RECALL FOR DECEMBER AND THAT IS CPV. WHEN I CONTACTED FORD IN ORDER TO HAVE A REFUND OR BE ABLE TO RETURN THE CAR AND SWITCH IT OUT FOR SOMETHING ELSE... I WAS TOLD NO THERE WASN'T AN OPTION TO DO SO. IS THIS TRUE THAT I HAVE TO JUST CONTINUE GOING ALONG WITH THE CAR AND CONTINUE TO HAVE THESE TYPES OF ISSUES THROUGH THE LIFEBLOOD OF THIS VEHICLE?

Mileage: 64,000

Apr 1, 2019

I HAVE A 2014 FORD FOCUS WHICH I PURCHASED NEW FROM THE DEALERSHIP WHICH IS EQUIPPED WITH A DUEL POWER CLUTCH TRANSMISSION A CLASS ACTION SUIT WAS FILED AGAINST FORD DUE TO THE POOR DESIGN OF THE TRANSMISSION IN WHICH CONSUMERS WERE HAVING CONSTANT PROBLEMS WITH THEIR TRANSMISSIONS. ABOUT A WEEK AGO I WAS STOPPED IN A INTERSECTION AND WHEN I WENT TO ACCELERATE MY CAR STALLED AND HAD DIFFICULTY ACCELERATING.THIS HAD HAPPENED TWICE WITHIN THE LAST WEEK OVERALL MY CAR HAS ALWAYS HAD POOR ACCELERATION AND HESITATION BUT I BECAME URGENT WHEN MY CAR TOOK HESITATED FOR SO LONG AND THE CHECK ENGINE LIGHT CAME ON I HAVE BOUGHT A NEW CAR WITH JUST UNDER 99K AND ONLY 4 YEARS OLD WHICH MAKES VERY CONCERNED DUE TO THE POOR DESIGN OF THE TRANSMISSION THAT MY AND OTHER FORD FOCUS OWNERS CARS ARE UNSAFE TO DRIVE MY CAR COULD OF STALLED IN THE MIDDLE OF THE LIGHT AND I COULD HAVE BEEN HIT

Mileage: 99,200

Mar 30, 2019

WAS DRIVING VEHICLE THEN ALL OF A SUDDEN IT STARTED SHUDDERING AND SEEMED LIKE IT WAS HAVING TROUBLE SHIFTING GEARS PULLED INTO PARKING LOT THEN VEHICLE WOULDN'T GO INTO REVERSE ALL OTHER GEARS WORKED FINE AND THE RPMS ON VEHICLE WOULD REV UP ON THEIR OWN WITHOUT PRESSING ON THE GAS PEDAL AFTER ABOUT 20 TO 30 MINUTES WAS FINALLY ABLE TO GET OUT OF REVERSE

Mileage: 146,000

Mar 29, 2019

PURCHASED 2014 FORD FOCUS IN DEC. 2018, LESS THAN 31,000 MILES IN EXCELLENT VISIBLE CONDITION FROM FAMILY FRIEND FOR MY CHILD AWAY AT COLLEGE. WAS INFORMED BY PREVIOUS OWNER THAT THE WHEN STARTING FROM 0 THERE IS A SMALL STUTTER AS CAR SHIFTS INTO 1ST GEAR. A FORD DEALERSHIP INSTRUCTED THEM THAT THERE IS A 10YR/150,000 MILE WARRANTY EXTENSION (14M01 -DP56 TRANSMISSION CLUTCH SHUDDER), BUT CANNOT DO ANYTHING UNTIL IT GETS WORSE. TAKING OWNERSHIP OF THE 2014 FOCUS, WE DID EXPERIENCE A SHUDDER-SHUDDER. MY CHILD INFORMED ME LATE FEB, EARLY MARCH THE ISSUE HAS GOTTEN WORSE. HOME FOR SPRING BREAK, 03/24/19 WEEK, TOOK FOR TEST DRIVE, AND THE ISSUE IS SIGNIFICANTLY WORSE; JUMPING-SHUDDERING-JERKING, SHUDDER-SHUDDER WHEN SHIFTING FROM ZERO TO 1ST AND ALSO 2ND GEAR. 03/25/19 TOOK TO MY MECHANIC WHO INSTRUCTED WAS TRANSMISSION ISSUE AND FORD HAS VARIOUS SERVICE PUBLICATIONS AND ADVISED TO TAKE TO FORD DEALERSHIP. I CONTACTED LOCAL DEALERSHIP AS WELL AS FORD CUSTOMER SERVICE 03/25/19 TO MAKE APPOINTMENT AND START CLAIM. 03/25/19 PM DROPPED OFF AT AUTONATION FORD. 03/28/2019 INFORMED TRANSMISSION CLUTCH IS OUT OF SPECIFICATION AND DEFECTIVE, AND WILL COST $2060 +TAX TO REPLACE. ALSO INFORMED THAT THE DEFECTIVE CLUTCH IS NOT COVERED WITH THE EXTENDED WARRANTY (14M01 -DP56 TRANSMISSION CLUTCH SHUDDER). ALSO THAT THE VEHICLES ORIGINAL 5YR/60,000 MILE WARRANTY EXPIRED ON 02/08/2019. 03/28/19, CONTACTED FORD CUSTOMER SERVICE , RECEIVED CASE#, AND INSTRUCTED THAT MY ISSUE HAS BEEN LOGGED BUT FORD WILL NOT DO ANYTHING, THAT ALTHOUGH THE VEHICLE HAS 32,986 MILES, THE 5YR WARRANTY, EXPIRED 02/08/2019. FORD DID INFORM ME THAT I CAN CONTACT NHTSA. ALTHOUGH CUSTOMER SERVICE WAS POLITE, THIS IS ABSOLUTELY NOT ACCEPTABLE CUSTOMER SERVICE WITH A KNOWN DEFECTIVE ISSUE. WITHOUT RESOLUTION, THIS IS, WAS THE 4TH AND LAST FORD PRODUCT MY FAMILY OF 5 WILL EVER PURCHASE, AND ADVISE OTHERS ALSO TO NOT.

Mileage: 32,000

Mar 29, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE TRANSMISSION DOWNSHIFTED AND THE VEHICLE LOST ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 52,000. ..*BF. THE CONSUMER STATED THE DEALER ADVISED THE CLUTCH ASSEMBLY FAILED AND NEEDED TO BE REPLACED AFTER 52,298 MILES. THE VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY PROGRAM DUE TO THE VEHICLE'S ASSEMBLY DATE. *JS*JB

Mileage: 52,298

Mar 26, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, IT SHUDDERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NORRIS FORD (901 MERRITT BLVD, BALTIMORE, MD 21222, (888) 205-0310) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 14,300. *TT*JB

Mileage: 14,300

Mar 25, 2019

I PURCHASED A 2014 FORD FOCUS USED WITH 86K MILES, UPON TAKING DELIVERY OF THE VEHICLE WE NOTICED WHILE DRIVING THE VEHICLE WHEN STARTING FROM A COMPLETE STOP THE CAR JERKS AND BUCKS. I TOOK THE VEHICLE FOR RECALLS TO BE FIXED, IN WHICH I BELIEVE THE TRANSMISSION ISSUE FELL UNDER THE TCM MODULE RECALL. MY DAUGHTER WAS DRIVING BACK TO CAMPUS AND THE CAR WAS BUCKING AND JUMPING AND THEN FINALLY CUTOFF WHILE DRIVING!!!

Mar 21, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE STARTED TO VIBRATE ABNORMALLY, THE TRANSMISSION FAILURE WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY THIRTY MINUTES. THE VEHICLE WAS PREVIOUSLY TAKEN TO PAYNE WESLACO FORD (LOCATED AT 2401 E EXPRESSWAY 83, WESLACO, TX 78599, (956) 272-0593) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE PCM/TCM SOFTWARE WAS UPDATED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,122.

Mileage: 100,122

Mar 19, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE TRANSMISSION WOULD BECOME STUCK IN BETWEEN GEARS, WHICH CAUSED THE VEHICLE NOT TO ACCELERATE. THE VEHICLE WAS TAKEN TO HARRIS FORD LINCOLN (20006 64TH AVE W, LYNWOOD, WA 98036) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CLUTCH HAD PREVIOUSLY BEEN REPLACED THREE TIMES. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

Mar 19, 2019

MY 2014 FORD FOCUS SHUDDERS AND JERKS WHEN TAKING OFF FROM A STOP. THIS IS EXTREMELY DANGEROUS ESPECIALLY AT TRAFFIC LIGHTS OR ON THE HIGHWAY BECAUSE IT IS EXTREMELY DIFFICULT TO RESUME DRIVING AFTER A SLOW DOWN, AND I AM SCARED THAT I WILL GET HIT BECAUSE MY CAR CANNOT ACCELERATE FAST ENOUGH. THIS HAPPENED RECENTLY IN MARCH OF THIS YEAR ON THE HIGHWAY, AND I WAS FORTUNATE TO ESCAPE BEING HIT AT THE LAST MINUTE. I HAVE TAKEN THE CAR TO TWO DIFFERENT FORD DEALERSHIPS IN HOUSTON FOR THEM TO CHECK IF THE CAR IS PART OF THE TRANSMISSION RECALL, BUT THEY WANTED TO CHARGE ME FOR THE DIAGNOSTIC TEST, I DO NOT THINK THIS IS FAIR SINCE THIS IS A KNOWN ISSUE WITH THIS CAR.

Mileage: 78,000

Mar 18, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO FOX FORD LINCOLN (2501 N ELSTON AVE, CHICAGO, IL 60647, (773) 687-7800) WHERE THE TRANSMISSION CLUTCH WAS REPLACED THREE TIMES AND THE POWER TRAIN CONTROL MODULE WAS REPAIRED ONCE; HOWEVER, THE FAILURE CONTINUED. THE DEALER INFORMED THE CONTACT TO HAVE THE TRANSMISSION CLUTCH REPAIRED A FOURTH TIME. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 63,286.

Mileage: 63,286

Mar 15, 2019

CAR SHUDDERS WHEN ACCELERATING FROM A STOP THROUGH THE 1ST GEAR. HAD SOFTWARE RESET AND CLUTCH REPLACED, BUT THE PROBLEM STILL EXISTS. THERE IS A TECHNICAL SERVICE BULLETIN ON THIS ISSUE, AND AS I UNDERSTAND, I CAN HAVE THE SOFTWARE RESET AND CLUTCH REPLACED 2 MORE TIMES, AND THEN POSSIBLY GET SOME MONETARY ABATEMENT IF IT'S STILL NOT FIXED.

Mileage: 15,000

Mar 14, 2019

EVERY TIME MY FORD FOCUS SHIFTS FROM 1ST-2ND OR 2ND-3RD THE ENTIRE CAR NOT ONLY SHUTTERS BUT ITS EXTREMELY SLUGGISH AND SEEMS LIKE IT'S GOING TO STALL OUT. (AUTOMATIC TRANSMISSION) THERE ARE NO WARNING LIGHT LIT ON MY DASH AND THE CAR BARELY HAS 56,000 MILES ON IT. WHEN I BOUGHT THE CAR IT HAD 35,000 MILES AND THE PROBLEM EXISTED THEN AND HAS PROGRESSIVELY GOTTEN WORSE. YESTERDAY I WAS AT A YIELD SIGN TO ENTER THE ROUND ABOUT NEAR MY HOUSE AND WHEN I PRESSED THE GASS MY CAR SHUTTERED HORRIBLY AND ONLY WENT FORWARD A FEW FEET, I WAS NEARLY STRUCK BY A TRUCK THAT HAD TO SUDDENLY SWERVE TO KEEP FROM HITTING US. I TOOK MY FOOT OFF THE GAS. WHEN I PRESSED IT AGAIN, THIS TIME WITH MORE FORCE, IT SHUTTERED AND JERKED SO HARD IT FORCEFULLY THREW MY HEAD BACK AGAINST THE SEAT! MY 5YR OLD DAUGHTER THAT WAS IN THE BACK SEAT WAS CRYING UNCONTROLLABLY, SCARED BECAUSE WE WERE ALMOST HIT BY A TRUCK! THE SEATBELTS IN THE BACKSEAT OF MY CAR, HAVE CAME UNBUCKLED SEVERAL TIMES WHILE MY 2YR OLD AND 5YR OLD CHILDREN WERE IN THEIR CARSEATS. WHEN I ATTEMPT TO REBUCKLE THEM IT TAKES ABOUT 15- 20 MINUTES OF MY CONSISTENTLY TRYING TO GET THE BUCKLE TO LATCH ONTO THE SEATBELTS!

Mileage: 56,615

Mar 13, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUDDERED, THE VEHICLE DECELERATED, AND THE GEARS WERE EXTREMELY DIFFICULT TO SHIFT. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) AND NHTSA ACTION NUMBER: PE13031 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,682.

Mileage: 39,682

Mar 11, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A STRONG VIBRATION AND JERKING MOTION WHILE DRIVING AT ANY RATE OF SPEED. AUTONATION FORD MARIETTA (770-674-6077, LOCATED AT 869 COBB PKWY SE, MARIETTA, GA 30060) INDICATED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER REFUSED TO REPLACE THE PART UNDER WARRANTY AND INDICATED THAT THE CLUTCH ASSEMBLY HAD BEEN PREVIOUSLY REPLACED IN MID 2015. THE DEALER WAS UNABLE TO DISCLOSE THE DETAILS OF THE REPAIR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Mar 10, 2019

VEHICLE STALLED WHILE DRIVING 60 MPH CAUSING A SKID. THEN, WOULD NOT RESTART. LUCKILY, CONTROL WAS BARELY MAINTAINED AND NO ONE WAS INJURED

Mileage: 55,000

Mar 7, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS FAULTY AND THE VEHICLE WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE VEHICLE WOULD ALSO SHUDDER AND HESITATE WHILE DRIVING. FURTHERMORE, THE BATTERY WAS FAULTY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TERRY HENDRICKS FORD (904 STRYKER ST, ARCHBOLD, OH 43502, (419) 445-7460) WHERE IT WAS DIAGNOSED THAT A NEW CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED; HOWEVER, THE NEW CLUTCH FAILED. SHORTLY AFTER, THE VEHICLE WAS REPAIRED AGAIN BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 89,000.

Mileage: 89,000

Mar 5, 2019

MY CAR ALERTED TRACTION CONTROL/HILL ASSIST ISSUE WHILE DRIVING UNDER 35 MPH. (NOTE I WORK 3RD SHIFT) NEXT MORNING GOT OFF WORK AND IT WAS DEAD BUT WAS ABLE TO JUMP IT. NEXT NIGHT I REMOVED KEYS FROM IGNITION FROM PARKED CAR AND VEHICLE CONTINUED TO RUN. NEXT MORNING CAR WOULD NOT START AND WAS ABLE TO BE JUMPED. TOOK TO LOCAL FORD DEALERSHIP AND THEY DIAGNOSED IT AS THE TCM (TRANSMISSION CONTROL MODULE) MODULE WHICH THEY REPLACED AND RETURNED MY CAR. SAME NIGHT CAR WOULD NOT START AGAIN. TOOK OVER AN HOUR TO GET THE CAR CHARGED JUST TO DRIVE TO DEALERSHIP 3 MINUTES AWAY AND THE CAR WOULD NOT GO OVER 1500 RPM AND WOULDN'T ALLOW ME TO GO OVER 15 MPH. GOT TO THE DEALERSHIP AND HAD WORKER WITNESS A TEST DRIVE IN THE PASSENGER SEAT, THEN PARKED WITHE WORKER STILL INSIDE AND SHE WAS ABLE TO WITNESS THE CAR NOT SHUTTING OFF AFTER KEY REMOVAL. NOTIFIED TODAY FROM SERVICE DEPARTMENT MANAGER IT IS NOW THE BCM (BODY CONTROL MODULE) AND WILL BE $2900 PLUS TAX TO REPLACE THE BCM AS WELL AS THE WIRE HARNESS THAT HAS MELTED NOW DUE TO THIS ISSUE. FORD HAS TOLD ME THAT THEY HAVE NO PROGRAMS OR RECALLS TO HELP COVER THESE COSTS. AFTER RESEARCH I HAVE DISCOVERED THAT THIS IS AND ISSUE WITH OTHERS THAT HAVE THE SAME VEHICLE AND FORD ISSUED A RECALL FOR THE 2015 FORD FOCUS FOR THIS SAME BCM ISSUE BUT OF COURSE MY VIN (2014 FORD FOCUS SE HATCHBACK) IS NOT INCLUDED. I HAVE HAD NOTHING BUT ISSUES RELATED TO THE TRANSMISSION AND COMPUTER OF MY CAR IN THE 49 MONTHS THAT I HAVE OWNED IT.

Mileage: 76,000

Feb 26, 2019

TAKATA RECALL COMPLAINT. MY SON AND I PURCHASED A 2014 FORD FOCUS TOGETHER. THE REAR DOOR WAS A CONSTANT PROBLEM IN LATCHING PROPERLY AND THIS IS COMPLAINT #1. COMPLAINT #2 IS THE INABILITY TO DRIVE THE CAR ANY MORE. THE CAR MOTOR SEIZED (MY SON SAID THE THE ENGINE BLEW UP) WHILE DRIVING ON THE FREEWAY IN CALIF. AND HAD TO BE TOWED AWAY. MY EX WIFE SPENT $4,500 TO HAVE THE TRANSMISSION REPAIRED PRIOR TO THIS INCIDENT, BY A LOCAL REPAIR SHOP IN CALIFORNIA ONLY TO HAVE THE CAR BACK IN THE SAME UNDRIVEABLE CONDITION. APPARENTLY THE NEW TRANSMISSION NOW HAD ELECTRICAL DEFECTS. THE LOCAL FORD DEALER TOLD MY SON TO TAKE THE CAR BACK TO THE REPAIR SHOP THAT PERFORMED THE WORK ON THE CAR. THE CONCEPT OF THE 14MO2 RECALL OR FAILED SERVICE ACTION NEVER AROSE. WE STILL HAVE A BALANCE ON THE LOAN TO FORD CREDIT AND AN UNDRIVEABLE 2014 CAR. I FIND IT HARD TO BELIEVE THAT AFTER PATRONIZING FORD BY PURCHASING 2 EXPLORERS PRIOR TO THIS FOCUS, THAT SUCH MECHANICAL ISSUES WOULD EXIST.

Mileage: 130,000

Feb 20, 2019

THE 2014 FORD FOCUS TRANSMISSION CONTROL MODULE (TCM) IS DEFECTIVE. IN 2018, THE VEHICLE WAS AT A STOP LIGHT AND WHEN THE DRIVER BEGAN TO ACCELERATE, THE VEHICLE WENT INTO REVERSE. NUMEROUS REOCCURRING ISSUES MOST RECENT WAS ON OR ABOUT 1/16/19. THIS IS THE 7TH TIME THE 2014 FORD FOCUS HAS BEEN TAKEN INTO THE FORD DEALERSHIP FOR THE SAME ISSUES OF SHUDDERING, MISFIRING, FAULTY CLUTCH, ENGINE LIGHT ON AND TCM MALFUNCTION . DEALER SERVICE COUNSELOR/TECHNICIAN REPORTS THE TCM IS DEFECTIVE AND OWNER WILL CONTINUE TO HAVE THIS ISSUE WHENEVER THE MODULE OVERHEATS.

Mileage: 63,683

Feb 19, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC. THE VEHICLE WAS PULLED OVER TO THE ROAD SHOULDER. AFTER THE CONTACT ADDED FUEL TO THE VEHICLE, THE BODY OF THE VEHICLE SHOOK VIOLENTLY. ALSO, THE VEHICLE ACCELERATED ON ITS OWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NORTH SIDE FORD (12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 525-9800) WHERE IT WAS DIAGNOSED THAT THE HORN NEEDED TO BE REPLACED AND NEW TAIL LIGHTS WERE NEEDED. THE HORN AND TAIL LIGHTS WERE REPAIRED, BUT NOT THE POWER TRAIN AND ENGINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 86,514.

Mileage: 86,514

Feb 19, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WITHIN LESS THAN SIX MONTHS OF PURCHASING THE VEHICLE FROM AUTONATION FORD (1400 INTERSTATE 20 W, ARLINGTON, TX 76017, 1-(817) 200-4503), IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (ENGINE AND ENGINE COOLING) AND FIELD SERVICE ACTION NUMBER: 14M02 (TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE). THE DEALER HAD NOT VERIFIED IF THERE WOULD BE AN OPTION FOR A LOANER VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED REDUCED ENGINE POWER. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE DRIVEN BECAUSE IT COULD STALL AT ANY MOMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

Feb 14, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF, ERRONEOUSLY SHIFTED, AND SURGED BACKWARDS WHILE STOPPED. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF WAKE FOREST (10101 CAPITAL BLVD, WAKE FOREST, NC) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000(FUEL SYSTEM). AFTER THE CONTACT RETRIEVED THE VEHICLE, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

Feb 13, 2019

SHUTTERING AT TAKE OFF, SLALLING WHEN IN MOTION HAS BEEN DOING THIS FOR SEVERAL WEEKS

Mileage: 98,000

Feb 13, 2019

THE CAR TURNED COMPLETELY OFF, ENGINED LIGHT WOULD COME ON AND OFF, THE CAR WOULD STALL AND WHILE DRIVING ON THE INTERSTATE THE ACCELERATION DIDN'T WORK AND THE CAR STARTED MOVING BACKWARDS.

Feb 13, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CLUTCH FAILED AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO COURTESY FORD LINCOLN (1313 NE 122ND AVE, PORTLAND, OR 97230, (503) 255-1771) WHERE THE CLUTCH WAS REPAIRED AND THE POWER TRAIN CONTROL MODULE WAS REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 34,475. *TT CONSUMER STATED VEHICLE SHUDDERS ON ACCELERATION, INCONSISTENT ACCELERATION NO CHECK ENGINE LIGHT. DEALERSHIP REPROGRAMMED & CM. ON MARCH 2016 VEHICLE SHUDDERS ON ACCELERATION INCONSISTENT ACCELERATION. NO CHECK ENGINE LIGHT. DEALERSHIP REPLACED THE CLUTCH. ON AUGUST 2016 RECALLED TRANSMISSION DEALERSHIP REPLACED THE CLUTCH. IN AUGUST OF 2016 RECALLED TRANSMISSION WAS REPLACED. ON MAY 2017 VEHICLE SHUDDERS ON ACCELERATION: INCONSISTENT ACCELERATION AND NO CHECK ENGINE LIGHT. DEALERSHIP REPLACED THE CLUTCH. ON FEB. 2019 VEHICLE SHUDDERS ON ACCELERATION INCONSISTENT ACCELERATION NO ENGINE LIGHT. DEALERSHIP REPLACED CLUTCH. THE CHECK ENGINE LIGHT HAS NOT ILLUMINATED DURING ANY OF THESE SITUATIONS. EACH REPLACED CLUTCH HAS FAILED TO WORK SAFELY AND PREDICTABLY. THE VEHICLE SHUDDERS AND HESITATES AT ALL SPEEDS WHEN ACCELERATING FROM ONE GEAR TO THE NEXT. THE VEHICLE DOES NOT PREDICTABILITY AND RELIABILITY ACCELERATE INTO TRAFFIC AT HIGHWAY SPEEDS. THE DEALERSHIP HAS REPLACED EACH CLUTCH. THE MANUFACTURER EXTENDED MY WARRANTY BUT WILL NOT BUY THE VEHICLE BACK. A CLASS ACTION LAWSUIT EXISTS FOR THIS PROBLEM.*JB

Mileage: 34,475

Feb 7, 2019

WHEN ACCELERATING, EITHER FROM A COMPLETE STOP OR WHILE IN MOTION, CAR SHUDDERS VIOLENTLY WHILE SWITCHING GEARS. SOMETIMES THIS RESULTS IN LOSS OF ACCELERATION.THIS HAS SCARED US QUITE A FEW TIMES WHEN ACCELERATING THROUGH AN INTERSECTION AS THE POWER LOSS HAS PUT US IN SITUATIONS WHEN AN ACCIDENT COULD EASILY HAVE OCCURRED. THIS SHUDDER HAPPENS 90% OF THE TIME WHEN ACCELERATING, AND IS GETTING WORSE. CLUTCHES WERE REPLACED NOT LONG AFTER WE BOUGHT IT (BOUGHT USED FROM DEALER IN 2016), AND WE WERE TOLD BY THE DEALER IN 2018 THAT THE CLUTCHES NEEDED TO BE REPLACED AGAIN, AND SINCE THEY WERE 2 MONTHS OUT OF WARRANTY, WE WOULD HAVE TO COUGH UP THE $1800 OURSELVES TO REPLACE THE CLUTCHES FOR THE SECOND TIME IN A CAR THAT WAS THEN 4 YEARS OLD.

Mileage: 70,000

Jan 31, 2019

MY CAR HAS LITERALLY LOST POWER AND TURNED OFF WHILE DRIVING AT SPEEDS IN EXCESS OF 55 MPH ON MULTIPLE OCCASIONS, ONCE ALMOST RESULTING IN A CRASH IN A LOCAL TRAFFIC TUNNEL. I HAVE ALSO BEEN STRANDED TWICE WITHOUT FUEL DUE TO INNACURATE DISTANCE TO EMPTY READINGS. THE LOCAL AUTONATION FORD DEALERSHIP IN MOBILE, AL HAS REFUSED TO REPROGRAM THE POWERTRAIN CONTROL MODULE PER THE RECALL ISSUED BY THE NHSTA WITHOUT A FEE OF $130. WHAT RECOURSE DO I HAVE TO HAVE THIS RECALL ADDRESSED AT NO EXPENSE WHICH IS CLEARLY EXPRESSED IN NHTSA RECALL NUMBER 18V735.

Mileage: 101,000

Jan 22, 2019

TAKATA RECALL. FROM A IDLE POSITION, TO THE INCREASING SPEED, AS THOUGH I AM STOPPED AT A RED LIGHT AND THEN THE LIGHT CHANGES TO GREEN. THE TRANSMISSION BUCKS AND SEEMS AS THOUGH THE GEAR DOES NOT CATCH IN THE PLACE IT IS SUPPOSED IT. I HAVE BROUGHT THIS TO MY DEALERS ATTENTION BUT I AM TOTAL NOTHING IS WRONG. THAT SHOULD NOT HAPPEN

Mileage: 15,000

Jan 22, 2019

TAKATA RECALL. WHILE GOING DOWN THE HIGHWAY, MY CAR SHUDDERED HARDER THAN USUAL AND SEEMED LIKE IT LOST POWER. MY TRANSMISSION LIGHT CAME ON SOON AFTER THIS. I TOOK MY CAR TO A LOCAL DEALERSHIP AND THEY EXPLAINED THAT THERE WAS A RECALL ON MY CAR FOR A CONTROL MODULE THAT WOULD CAUSE MY CAR TO STALL WITHOUT NOTICE. WHEN MY CAR STALLED IT MADE A LOUD KNOCK AND MY CLUTCH BRAKE BROKE. THE DEALERSHIP TOLD ME THAT THE BREAKING OF MY CLUTCH BRAKE COULD NOT BE COVERED IN THE RECALL BECAUSE IT IS DIFFERENT SECTION OF THE TRANSMISSION. MY QUESTION IS IF THE TRANSMISSION IS FAULTY TO BEGIN WITH THEN WOULDN'T IT AFFECT MY CLUTCH BRAKE AND CAUSE IT TO BE UNDER TOO MUCH STRESS? I NOW HAVE TO PAY 1500$ TO HAVE IT FIXED, BUT THE RECALL IS FREE OF CHARGE.

Mileage: 78,000

Jan 19, 2019

TRANSMISSION ISSUES, SOMETIME CANT GET THE TRANS TO SHIFT ITS A DANGER PULLING OUT INTO TRAFFIC AND ON THE HIGHWAY. THE CLUTCHES IN MY TRANS ALREADY BEEN REPLACED AND STILL NOT FIXED THIS IS A KNOW ISSUE TO FORD AND THERE TELLING MY VIN IS NOT COVERED MY CAR WAS BUILT 2 WEEKS LATER FROM THE ONES COVERED BY THE EXTENDED WARRANTY

Mileage: 33,000

Jan 16, 2019

TAKATA RECALL.ENGINE STALLS W/O NOTICE, INSIDE CAB REEKS OF GAS SMELL. FORD REMEDY IS TO KEEP GAS TANK 1/2 FULL. DOESN'T WORK. JUST FILLED UP AND STILL STALLED WHILE ENTERING INTO THE FREEWAY. I DID NOT USE CHEAP FUEL. VERY DANGEROUS AND THE REMEDY DOES NOT WORK. TOOK CAR TO DEALERSHIP TWICE NOW AND THEY CONFIRMED IT'S 1 OF 10 FOCUS ON THE RECALL. IN OTHER WORDS 10% OF THEIR FOCUS HAVE THIS RECALL AND SYMPTOMS. I CALLED FORD CORP AND THEY GAVE ME 2 OPTIONS, 1)DRIVE CAR WITH 1/2 TANK OR MORE 2) DON'T DRIVE IT AT ALL. I NEED IT FOR WORK #2 IS NOT AN OPTION. FORD WILL NOT GIVE A LOANER CAR EVEN I TOLD THEM THEIR REMEDY IS NOT WORKING AND CAN CAUSE BODILY INJURY OR EVEN DEATH.

Mileage: 43,076

Jan 7, 2019

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO REVERSE AND SWITCHED FROM GEAR TO GEAR WITHOUT WARNING. THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GALPIN FORD (15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED. A NEW CLUTCH ALONG WITH A MOTOR MOUNT AND BATTERY WIRES WERE INSTALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 113,000.

Mileage: 113,000

Dec 24, 2018

I RECEIVED A LETTER FROM THE MANUFACTURER ABOUT A RECALL DEALING WITH THE CLUTCH, I TOOK MY CAR TO THE FORD DEALERSHIP JUST LIKE THE LETTER STATED!WELL THEY REFUSED TO REPLACE THE PART, STATING MY CAR DIDN'T MEET THE REQUIREMENTS TO BE REPLACED! I LEFT WITH THE CAR STILL NOT FIXED! THAT WAS 6 MONTHS AGO, I JUST TOOK IT BACK TO THE DEALERSHIP AGAIN, AND OF COURSE THEY REFUSING TO REPLACE ANYTHING ON IT UNDER THE RECALL! SO, I WAS TOLD THAT MY CAR WARRANTY HAS EXPIRED, ( IT WAS STILL UNDER WARRANTY WHEN I FIRST TOOK IT TO THEM) NOW THEY TRYING TO MAKE ME PAY 2300 DOLLARS TO GET IT FIXED! DON'T EVERY BUY A FORD!

Dec 17, 2018

THIS IS A TRANSMISSION PROBLEM AS I'VE BEEN TOLD BY FORDS MECHANICS. WHEN YOU PUSH THE ACCELERATOR THEIR IS VIBRATION AND HESITATION WHEN SPEEDING UP. SOMETIMES WHEN YOU PUSH THE ACCELERATOR IT'S LUCK THE CAR IS IN NEUTRAL FOR A COUPLE SECONDS. IT HAS BEEN TO FORD FOR THIS PROBLEM A COUPLE OF TIMES. APPARENTLY IT'S THE ONLY FOR CAR WITH AN ELECTRIC SHIFTING TRANSMISSION

Mileage: 16,000

Dec 16, 2018

AT 37,000 MILES EXPERIENCED INTERMITTENT LOSS OF TRANSMISSION ENGAGEMENT. THE TRANSMISSION CONTROL MODULE (TCM) REQUIRED REPLACEMENT, BUT ALSO DIRECTLY EFFECTED THE WEARING OUT OF THE TRANSMISSION CLUTCH ASSEMBLE. THE VEHICLE EXHIBITED UNSAFE SYMPTOMS OF INTERMITTENT LOSS OF TRANSMISSION POWER/ ENGAGEMENT WHILE DRIVING, AT START FROM A LIGHT, PULLING OUT INTO ROADWAY. THE TWO PARTS WERE REPLACED AT THAT TIME BY A FORD DEALER. NOW, AT 64,000 MILES THE PROBLEM IS REOCCURRING. THE VEHICLE WAS TAKEN ONCE AGAIN TO A FORD DEALER AND A CLAIM TO FORD MOTOR COMPANY HAD TO BE INITIATED BY THE DEALER FOR PARTIAL COVERAGE. A $300 DEPOSIT HAD TO BE PAID TOWARD THE $1,700 REPAIR BILL. IN OUR HOUSEHOLD WE ALSO HAVE A 2013 FORD FOCUS THAT HAD TO BE REPAIRED THREE TIMES NOW AT APPROX. 75,000 MILES. (REPORTED SEPARATELY). THESE ISSUES ARE WELL KNOWN AND DOCUMENTED, HOWEVER, THE LEMON LAW OR NHTSA HAS DONE NOTHING TO HELP THE CONSUMER WITH MAKING FORD LIABLE FOR THE FULL COVERAGE OF THE TRANSMISSION CLUTCH ASSEMBLY THAT IS DIRECTLY DAMAGED AND WORE OUT BECAUSE OF THE TCM DEFECT. FORD HAS ONLY EXTENDED A WARRANTY ON THE TCM, WHICH IS A VERY INEXPENSIVE PART OF THE PROBLEM.

Dec 14, 2018

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEM. *LD THE CONSUMER STATED THE VEHICLE SHIFTED HARD. THE VEHICLE WAS ONLY 4 YEARS OLD AND THE CLUTCH NEEDED TO BE REPAIRED TWICE. *JS

Dec 12, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE DRIVING ON SEVERAL OCCASIONS. THE CONTACT LOST CONTROL OF THE VEHICLE DURING THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROMEO FORD OF KINGSTON (128 NY-28, KINGSTON, NY 12401, (845) 251-4077) WHERE A NEW CLUTCH WAS INSTALLED. THE FAILURE CONTINUED AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. *TT CONSUMER STATED DESCRIPTION IS WRONG, SHE NEVER LOST CONTROL. CONSUMER CANNOT CONTROL HEAT AND PASSENGER SIDE AXLE IS RUSTED.*JB

Mileage: 30,000

Dec 7, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT ALSO STATED THAT THE RPMS REVVED UP TO OVER 3,000 RPMS. THE CONTACT STATED THAT THE VEHICLE WOULD REMAIN AT A LOW SPEED EVEN WITH THE INCREASED RPMS. THE VEHICLE WAS TAKEN TO STEVENS FORD (LOCATED AT 717 BRIDGEPORT AVE, MILFORD, CT 06460, (203) 783-5900) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED AND THE TCM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

Dec 7, 2018

I BOUGHT THIS CAR NEW IN DECEMBER 2014. SINCE I HAD NO EXPERIENCE WITH THIS DUAL CLUTCH TRANSMISSION, I DID NOT RECOGNIZE THE CLUTCH WAS BAD ON TEST DRIVE. IT SHUTTERED IN FIRST AND SECOND GEAR AND SHIFTED OUT OF FIRST GEAR IN AN UNUSUAL WAY. AFTER ABOUT A YEAR, I ASKED THE DEALER TO CHECK IT OUT. THE CLUTCH WAS BAD AND REPLACED. IT WORKED BEAUTIFULLY. A YEAR LATER, I WAS BACK FOR A SECOND NEW CLUTCH. NOW ABOUT A YEAR LATER, I AM BACK FOR A THIRD CLUTCH. THE CAR ONLY HAS 25,900 MILES ON IT. THE DEALER HAS BEEN GREAT BUT I WON'T BE ABLE TO KEEP THIS UP AFTER MY EXTENDED WARRANTY EXPIRES. THE CAR HAS ALWAYS BEEN UNPREDICTABLE WITH ACCELERATION. NOTE TO EVERYONE, DON'T PULL OUT IN FRONT OF SOMEONE WITH ONE OF THESE CARS. YOU MAY OR MAY NOT GET A PROPER RESPONSE FROM THE TRANSMISSION. AFTER I HAD THE CAR A YEAR, MY WIFE WENT TO TEST DRIVE A NEW MAZDA FOR HERSELF. WE WERE IN MY FOCUS. THE MAZDA DEALER TOLD ME UP FRONT THEY WOULD NOT TAKE A FOCUS ON A TRADE-IN BECAUSE THEY'VE HAD TOO MANY THAT HAD TO BE TAKEN TO THE FORD DEALERSHIP FOR REPAIR AFTER THEY TRADED FOR THEM. SO, THEY MADE A DECISION NOT TO TAKE ANY MORE ON TRADE. THIS IS VERY TELLING. THE GOVERNMENT SHOULD FORCE FORD TO RECALL THIS TRANSMISSION AND REPLACE THEM WITH BETTER ONES. IT IS NOT FAIR TO THE CONSUMER THAT THEY'VE BEEN STUCK WITH DANGEROUS JUNK. I'M A FORD GUY ALL THE WAY, BUT HIS TRANSMISSION IS THE WORST.

Mileage: 25,900

Dec 7, 2018

VEHICLE SHIFTS INTO GEAR HESITATES/JERKS FREQUENTLY. TYPICALLY HAPPENS AT LOWER SPEEDS.

Mileage: 50,000

Dec 3, 2018 Fire

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS AND THE "TRANSMISSION FAILURE, SERVICE ENGINE SOON" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE IN OCTOBER OF 2018. IN ADDITION, THE GEAR SHIFTER FAILED TO SHIFT INTO THE DRIVE POSITION AND SMOKE APPEARED UNDERNEATH THE HOOD ON ONE OCCASION WHILE DRIVING VARIOUS SPEEDS. MORRIE'S MINNETONKA FORD (13400 WAYZATA BLVD, MINNETONKA, MINNESOTA 55305, (952) 546-5441) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,542.

Mileage: 97,542

Dec 2, 2018

VEHICLE ONLY HAS 63,000 MILES. THE FORD POWERSHIFT DUAL-CLUTCH TRANSMISSION IS DEFECTIVE AND CAUSES THE CAR TO JERK, SHAKE, HESITATE, AND SHUTTER WHEN THE ACCELERATOR IS DEPRESSED TO START THE CAR MOVING FROM A STOPPED STATIONARY POSITION. THIS MOST TYPICALLY OCCURS ONCE THE VEHICLE HAS WARMED UP. FORD DEALERSHIP CONFIRMED THE CLUTCH ASSEMBLY NEEDS TO BE REPLACED AT A COST OF $1650. DEALERSHIP INFORMED ME ONLY OPTION IS TO CONTACT FORD CUSTOMER SERVICE TO SEE IF THEY WILL COVER THE REPAIR WHICH THEY REFUSED. THIS EXACT ISSUE IS WELL DOCUMENTED IN FORD TECH SERVICE BULLETIN 16-0109 DATED APRIL 2016. THERE IS ALREADY A FORD RECALL FOR THIS EXACT ISSUE THAT COVERS THIS SAME VEHICLE THROUGH JUNE 2014 MANUFACTURE DATES; HOWEVER, MY VEHICLE WAS MANUFACTURED IN JULY 2014. FORD'S RESPONSE IS VEHICLE IS 3000 MILES OVER THE STANDARD POWER TRAIN WARRANTY AND MISSED THE EXISTING RECALL MANUFACTURE CUTOFF DATE BY ONE MONTH. THERE IS ALSO A CURRENT CLASS ACTION LAWSUIT AGAINST FORD FOR THIS SAME EXACT ISSUE. FORD DEALERSHIP'S OWN MECHANICS STATE THIS IS A VERY COMMON COMPLAINT AND THEY DEAL WITH THIS EXACT CUSTOMER ISSUE ON A ROUTINE BASIS. THERE ARE NO AFTERMARKET SOLUTIONS AVAILABLE AND INDEPENDENT MECHANICS CANNOT SERVICE THE VEHICLE TRANSMISSION BECAUSE THE WORK REQUIRES A PROPRIETARY FORD TOOL TO REMOVE AND REPLACE THE LEAKING TRANSMISSION SEAL KIT WHICH INDEPENDENT MECHANICS DO NOT HAVE ACCESS TO. PLEASE REVIEW AND CONSIDER EXTENDING THE EXISTING FORD RECALL TO COVER ADDITIONAL MODEL YEAR VEHICLES FACING THIS DEFECTIVE FORD DUAL-CLUTCH DESIGN. THE FORD CLUTCH DESIGN SEEMS TO BE DEFECTIVE AND IS AFFECTING ADDITIONAL VEHICLES BEYOND THE EXISTING RECALL MODEL YEAR VEHICLES.

Mileage: 62,900

Dec 1, 2018

VEHICLE "SHUDDERS" EXCESSIVELY UPON ACCELERATION AFTER A STOP. STALLED ACCELERATION THAT ALMOST LEAD TO CRASH.TAKEN TO FORD DEALERSHIP AND TOLD THAT THE DUAL CLUTCH ON THE TRANSMISSION NEEDS TO BE REPLACED AT 80,000 MILES

Nov 30, 2018

EXTREME STALLING PROBLEMS DRIVING ON FREEWAY AND GOING ON INCLINES. CAR HAS HEAVY JERKING AT STOP AND GO SPEEDS. TRANSMISSION LIGHT CAME ON ASKING TO PULL OVER AND WAIT 6 MINUTES FOR OVERHEATING. 3 TIMES IN LESS THAN A YEAR CAR HAS BEEN TO THE SHOP

Mileage: 44,000

Nov 29, 2018

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO SEVERAL SAFETY RECALLS RECEIVED ON VEHICLE AFTER PURCHASE. *LD THE CONSUMER STATED THE TRANSMISSION WOULD SLIP WHILE TRAVELING UPHILL WITH THE CRUISE CONTROL ACTIVATED, THE HEADLIGHTS SHUT OFF, AND THE ENGINE WOULD KNOCK. *JS

Nov 29, 2018

VEHICLE "SHUDDERS" EXCESSIVELY UPON ACCELERATION AFTER A STOP. STALLED ACCELERATION THAT ALMOST LEAD TO CRASH.TAKEN TO FORD DEALERSHIP AND TOLD THAT THE DUAL CLUTCH ON THE TRANSMISSION NEEDS TO BE REPLACED AT 63,000 MILES

Mileage: 64,000

Nov 29, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (NUMBER NOT ASSIGNED YET) REGARDING THE POWER TRAIN. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL COLLINS FORD LINCOLN OF LOUISVILLE (4220 BARDSTOWN RD, LOUISVILLE, KY 40218, (502) 459-9550) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 29, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE VEHICLE SLOWED DOWN AND THE RPMS SUDDENLY INCREASED, WHICH CAUSED THE VEHICLE TO SPEED UP AGAIN. THE CONTACT TOOK THE VEHICLE TO VISTA FORD LINCOLN OF OXNARD (1501 AUTO CENTER DR, OXNARD, CA 93036, (805) 983-6511) AND THEY RE-CALIBRATED THE ENGINE. THE VEHICLE'S PERFORMANCE IMPROVED, BUT THE FAILURE RECURRED AND WORSENED. THE VEHICLE WAS TAKEN TO ANOTHER UNKNOWN FORD DEALER AND THEY REPLACED THE TRANSMISSION CONTROL MODULE AND THE TRANSMISSION CLUTCH. AFTER A COUPLE OF MONTHS, THE FAILURE RECURRED. THE DEALER STATED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED AGAIN. THE DEALER WANTED TO CHARGE FOR THE REPAIR SINCE IT WAS NO LONGER COVERED BY THE WARRANTY. THE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

Nov 20, 2018

CONTINUOUS PROBLEMS WITH TCM MODULE AND REPLACEMENT OF CLUTCH DISK ASSEMBLY ON 2014 FORD FOCUS. WHEN THESE COMPONENTS GO BAD, THE VEHICLE WILL HAVE A SHUTTERING SENSATION AS IF THE VEHICLE DOES NOT WANT TO GO. THE ISSUE WAS SO BAD THAT IT LEFT MY DAUGHTER STRANDED. WE PURCHASED THE VEHICLE USED IN AUGUST 2015. SINCE PURCHASED THE VEHICLE HAS BEEN BACK TO THE SAME DEALERSHIP WE PURCHASED FROM 5 TIMES FOR THE PROBLEMS MENTIONED EARLIER. IN OCTOBER OF 2018 THE CLUTCH ASSEMBLY WAS REPLACED AGAIN. I ASKE THE DEALERSHIP WHAT COULD BE DONE ABOUT THIS REOCCURRING PROBLEM...ANSWER BUY AN EXTENDED WARRANTY. BEING DISSATISFIED WITH THIS RESPONSE I CONTACTED FORD CUSTOMER SERVICE ABOUT THIS PROBLEM AND BASICALLY GOT THE DOOR SLAMMED IN MY FACE. I DO NOT UNDERSTAND WHY 2012 AND 2013 HAVE AN EXTENDED WARRANTY OF 100,000 MILES ON THE CLUTCH BUT THE 2014 MODEL YEAR DOES NOT. I HAVE THE EXACT SAME PROBLEM AS THE 2012 AND 2013.

Mileage: 55,000

Nov 19, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SHUDDERED, HESITATED, AND VIBRATED. THE VEHICLE WAS TAKEN TO THAYER FORD (18039 N. DIXIE HWY, BOILING GREEN, OH) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE CLUTCH AND INNER INPUT SHAFT SEALS WERE PREVIOUSLY REPLACED AND THE TRANSMISSION WAS REPROGRAMMED IN AUGUST OF 2017, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

Nov 16, 2018

I BOUGHT MY 2014 FORD FOCUS FROM A DEALERSHIP 2 YRS AGO. THE FIRST WEEK OF DRIVING IT I NOTICED A "SHUDDERING " FEELING AFTER ACCELERATING FROM A STOP. I TOOK IT BACK TO THE DEALERSHIP THAT WEEK AND THE SALESMAN TRIED TO TELL ME THAT WAS NORMAL FOR THIS CAR DUE TO THER "SPECIAL" TRANSMISSION THAT THE FOCUSES HAVE. A WEEK LATER, AFTER NEARLY GETTING BROADSIDED DUE TO THE SHUDDERING AND NOT BEING ABLE TO ACCELERATE GOING UP A HILL FROM A STOP, I BROUGHT IT BACK AGAIN AND HAD THE SERVICE MANAGER GO FOR A RIDE WITH ME AND HE AGREED, I HAD A PROBLEM. LONG STORY SHORT, 2 YRS LATER AND 3 TIMES HAVING THE TRANSMISSION DROPPED AND NEW CLUTCH INSTALLED, I WANT OUT FROM UNDER THIS LEMON OF A CAR. YESTERDAY I HAD ALL THIS DONE FOR THE 3RD TIME UNDER WARRANTY BUT WHEN IT HAPPENS AGAIN W/IN THE NEXT YEAR, AND I FULLY EXPECT IT TO, MY CAR WILL NO LONGER BE UNDER WARRANTY. I CAN NOT AFFORD A $2500 FIX ONCE A YR! I HAVE STARTED THE PROCESS TO HAVE A POSSIBLE BUY BACK AS I STILL OWE A CONSIDERABLE AMT ON MY LOAN. NO ONE AT FORD SEEMS TO CARE. THERE REALLY IS NO FIX FOR THIS PROBLEM. THE INTERNET IS FLOODED WITH COMPLAINTS ABOUT THESE CARS. I'VE ALSO READ THAT SOME PEOPLE HAVE GOTTEN A LETTER EXTENDING THEIR WARRENTY TO 7 YRS OR 100,000 MILES. WHY HAVEN'T I GOTTEN THAT LETTER YET? FORD NEEDS TO MAKE THIS RIGHT! THIS IS A LOUSY UNSAFE CAR!

Mileage: 11,000

Nov 16, 2018

I PURCHASED THE VEHICLE USED IN AUGUST 2017 WITH 42K MILES ON IT. THE VEHICLE AFTER DRIVING IT FOR A FEW WEEKS NOTICED A SHUDDER IN LOW SPEEDS. I CONTACTED A FRIEND WHO WAS AN AUTOMOTIVE TECHNICIAN HE MADE ME AWARE OF THE ISSUE WITH THIS TYPE VEHICLE AND HOW IT WOULD BE COVERED UNDER A RECALL. I WENT FORWARD AND HAD THE CLUTCH AND TRAINING MODULE REPLACED UNDER THE WARRANTY. TWELVE MONTHS LATER I START EXPERIENCING THE SAME ISSUES WITH THE CAR. I BROUGHT IT AGAIN THE FORD DEALERSHIP REPLACED THE TRAINING MODULE BUT DID NOT REPLACE THE CLUTCH BECAUSE IT WAS NO LONGER COVERED UNDER WARRANTY. THE SERVICE DEPARTMENT TOLD ME THAT I WOULD HAVE TO DEAL WITH FORD DIRECTLY IF I WANTED THIS PART TO BE COVERED BY FORD. I WAS ALSO MADE AWARE THAT THE SAME PARTS WERE REPLACED IN 2015 BY THE PREVIOUS OWNER. I CONTACTED FORD AND SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE AND A SUPERVISOR.. I WAS TOLD THERE WAS NOTHING THEY COULD DO BUT THEY WOULD SUBMIT MY ISSUES TO A THIRD PARTY ARBITRATOR. THAT WAS ALMOST TWO MONTHS AGO. I HAD HEARD OF A CLASS ACTION LAWSUIT WAS GOING ON WITH FORD REGARDING THIS ISSUE.. ALTHOUGH I WAS PAST THE FILING DEADLINE TO BE PART OF THE INITIAL LAWSUIT THE WEBSITE SAID THEY WOULD STILL ADDRESS MY CONCERNS. I WAS ALSO MADE AWARE THAT I NEEDED TO CONTACT FORD DIRECTLY BEFORE I STARTED THE ARBITRATION PROCESS. I CONTACTED THEM A REPRESENTATIVE CALLED ME.. REVIEWED MY CASE AND TOLD ME HE COULD ONLY OFFER ME $400 FOR MY INCONVENIENCE. THE VEHICLE WAS NOT COVERED UNDER MY STATE'S LEMON LAW. WHEN I MENTIONED MY CLUTCH NEEDED TO BE REPLACED AND THE $400 WOULD ONLY COVER A FRACTION OF THE COST HE SAID THEY COULD HELP WITH THE REPAIR UNCERTAIN IF IT WOULD BE COVERED IN FULL. SO I DECIDED TO CONTACT MY STATE'S ATTORNEY GENERAL'S OFFICE. THEY HAVE AGREED TO HELP ME WITH MY CASE BUT SUGGESTED I REPORT MY ISSUES TO THIS AGENCY.

Mileage: 87,000

Nov 16, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE JERKED IN AND OUT OF GEAR WHEN ACCELERATING FROM A COMPLETE STOP. DARCARS FORD LANHAM (9020 LANHAM SEVERN RD, LANHAM, MARYLAND 20706, (301) 459-1100) WAS MADE AWARE OF THE FAILURE AND REPLACED THE TRANSMISSION MODULE; HOWEVER, THE FAILURE RECURRED TWICE. THE CONTACT REPORTED THAT THE PREVIOUS OWNER OF THE VEHICLE HAD THE TRANSMISSION CHECKED AND SERVICED AT 20,600 MILES ON AUGUST 2, 2016. THE CONTACT SERVICED THE VEHICLE FOR THE TRANSMISSION FAILURE ON JULY 18, 2018. THE SAME DEALER RECOMMENDED THAT THE CONTACT DRIVE THE VEHICLE APPROXIMATELY 1,500 MILES TO ALLOW THE POWER TRAIN MODULE TO ADJUST ITSELF. THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,320. *TT CONSUMER STATED CLUTCH WAS REPLACED AT DARCARS FORD. *JB

Mileage: 37,320

Nov 14, 2018

MY VEHICLE WAS REPAIRED MULTIPLE TIMES BY FORD WHEN UNDER WARRANTY FOR THEIR TRANSMISSION PROBLEMS TAKING A MANUAL TRANSMISSION AND RUNNING IT LIKE AN AUTOMATIC KIND. I HAD TO HAVE A NEW CLUTCH PUT IN AS MINE WAS SEVERELY DESTROYED. ONCE ALL THE REPAIRS WERE FINALLY ACCOMPLISHED AND THE POWER CONTROL MODULE, TRANSMISSION CONTROL MODULE (TCM WAS REPLACED) AND REPROGRAMMED MANY TIMES THE CAR FINALLY WAS DRIVING NORMALLY AS IT SHOULD AS I BOUGHT THIS CAR BRAND NEW WITH ONLY 13 MILES ON IT. NOW MY CAR IS EXHIBITING CLUTCH CHATTER IF I START OUT A BIT SLOWLY SUCH AS FROM SAY A SCHOOL BUS STOP. IF I START OUT WITH A BIT OF SPEED NO CHATTER AT ALL. I AM NOT SURE IF THIS IS HAPPENING TO OTHER FORD FOCUS (MANY TYPES OF SE ETC.) OWNERS AND IF THIS TRANSMISSION PROBLEM WITH THE POWER CONTROL MODULE (PCM), TRANSMISSION CONTROL MODULE (TCM), CLUTCH, TRANSMISSION AND ANY OTHER POWERTRAIN PARTS AFFECTED BY THESE MANY PARTS SHOULD BE UNDER AN EXTENDED RECALL/REPAIR STATUS FOR THE LIFE OF THE CAR SINCE FORD CREATED THE PROBLEM INITIALLY WITH THE MANUAL TRANSMISSION USED LIKE A NORMAL AUTOMATIC TRANSMISSION? PERHAPS IF MORE FORD FOCUS OWNERS COMPLAIN THEN WE WILL AS OWNERS HAVE A LESS TROUBLED MIND REGARDING WHAT HAPPENS TO SAY AT 50,000 MILES ETC. WITHOUT AN EXTENDED WARRANTY. I HAVE NOTICED THE ABOVE CLUTCH CHATTER OVER THE PAST SEVERAL MONTHS IT IS HARD TO PUT AN EXACT DATE BUT THE LAST DAY I DROVE MY CAR (11/13/2018) IS THE LAST DATE I NOTICED THE POTENTIAL CLUTCH PROBLEM. I WILL REPORT MY CONCERNS TO THE DEALER AND INFORM THEM THAT I REPORTED THIS SAME PROBLEM TO YOUR WEBSITE (WWW.NHTSA.GOV). I AM HOPING TO NOT HAVE ANY REPAIR INVOICES FOR THIS PROBLEM EVER UNTIL I SELL THE CAR OR TURN IT IN FOR A NEW ONE. PLEASE ADVISE THANK YOU. *TR

Mileage: 48,223

Nov 12, 2018

VEHICLE STALLS,JERKS AND ACCELERATES,HAVE ALMOST BEEN IN A COUPLE OF WRECKS BECAUSE OF THIS.HAS BEEN REPAIRED ONCE BUT STILL HAVE A SERIOUS PROBLEM WITH IT.WAS TOLD TO BRING IT IN FOR DOOR HATCH AND FUEL TANK RECALL.THEY TELL ME NOW THAT I NEED A CLUTCH THAT IS GOING TO COST OVER 1000.00.THE CLUTCH ISSUE HAS GOT TO BE BECAUSE OF THE MODULE THAT HAS BEEN REPLACED AND NEVER HELPED ANYWAYS.

Mileage: 5,000

Nov 9, 2018

HARSH JERKING AND SHUDDERING WHEN ACCELERATING. FORD HAS A RECALL ON THE TRANSMISSION FOR THIS PROBLEM, YET THEY REFUSED TO FIX MINE BECAUSE ITS 65000 MILES. WAS NEVER TOLD ABOUT THIS WHEN I GOT THE CAR (~35000) - WOULD HAVE FIXED SOONER IF I WAS. GOT CLUTCH REPLACED MONTHS AGO, FIXED THIS FOR A LITTLE, NOW THE PROBLEM IS BACK.

Mileage: 65,000

Nov 7, 2018

I WAS DRIVING ON THE 60 FWY WHEN MY 2014 FORD FOCUS TRANSMISSION SHIFTED INTO LOW GEAR CAUSING ME TO PULL OVER AND CALL FOR ASSISTANCE.

Mileage: 59,561

Nov 7, 2018

MY 2014 FORD FOCUS IS EXHIBITING A TRANSMISSION PROBLEM SUCH THAT IT DOES NOT ACCELERATE WHEN THE THROTTLE IS PRESSED. IT HAS EXCESSIVE 'SHUDDER' FROM THE CLUTCH ENGAGEMENT AND WILL LURCH OR FAIL TO ACCELERATE WHEN MOVING FROM A STOP SIGN, OR WHEN MAKING LOW-SPEED MOVEMENTS. THIS REPRESENTS A SAFETY CONCERN AS IT MAY FAIL TO ACCELERATE WHEN MERGING, ENTERING TRAFFIC OR MAKING EVASIVE MANEUVERS. THE PROBLEM IS ONGOING, HOWEVER, THE MOST SERIOUS INSTANCE OF THIS PROBLEM OCCURRED ON SEPTEMBER 29TH 2018, WHERE MY VEHICLE DRAMATICALLY SHUDDERED AND FAILED TO ACCELERATE WHILE RETURNING HOME FROM A SHORT TRIP. THE VEHICLE WAS INSPECTED ON NOV 3RD BY A FORD DEALER WHO INDICATED THE CLUTCH AND RELATED PARTS WOULD NEED TO BE REPLACED, THEY ALSO NOTIFIED US THAT THIS WAS REPLACED ONCE BEFORE WHEN THE VEHICLE HAD ABOUT 24,000 MILES. AT PRESENT, THE VEHICLE HAS A BIT OVER 79,000 MILES. UPON CONTACTING FORD TO DETERMINE WHETHER MY VEHICLE WAS ELIGIBLE FOR THE CLUTCH SERVICE RECALL '14M01', THEY INDICATED THAT I WOULD NEED TO CONTACT NHTSA IN ORDER TO HAVE MY VEHICLE FLAGGED AS ELIGIBLE.

Mileage: 79,000

Nov 6, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO MCNELLY WHALEY MOTORS (750 DOLLY PARTON PKWY, SEVIERVILLE, TN) WHERE IT WAS DIAGNOSED THAT THE POWERTRAIN CONTROL MODULE, CANISTER PURGE VALVE, CARBON CANISTER, AND FUEL TANK WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM) FOR THE FAILURES DESCRIBED. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

Nov 2, 2018

TRANSMISSION GAVE OUT WHILE DRIVING ON THE HIGHWAY. HAD TOWED TO DEALERSHIP, WHO REPAIRED WITH THE SAME PARTS. THE VEHICLE REPAIR WAS COMPLETED AND BROKE DOWN WITH THE SAME ISSUE AFTER DRIVING 50 FT. UNTIL TODAY, THE TRANSMISSION IS UNPREDICTABLE AND UNSAFE, AND NOW THE POWER STEERING ASSIST WENT OUT, LUCKILY I JUST GOT OFF THE HIGHWAY AND BACK TO WORK WHEN THIS OCCURRED. I'VE SEEM NUMEROUS REPORTS ON BOTH OF THESE ISSUES, AND FORD WANTS $2500 TO REPAIR THE STEERING, AND SAYS THEY CANNOT CHECK THE TRANSMISSION UNTIL THEN. THEY ALSO INDICATED THAT THEY AREN'T SURE IF THE TRANSMISSION WOULD BE REPAIRED AGAIN, AND IT WOULD DEPEND ON HOW 'BAD' IT IS. THIS IS A COMPLETELY UNSAFE VEHICLE, WHICH I AM STILL PAYING FOR, AND IS UNUSABLE AT THIS TIME, UNLESS I DECIDE TO DRIVE IT IN UNSAFE CONDITIONS. FORD IS NOT CONCERNED ABOUT THEIR CUSTOMERS OR SAFETY.

Mileage: 63,000

Oct 30, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERS WHEN GOING AROUND TURNS. THE CONTACT HAD TO HAVE THREE CLUTCHES REPLACED BY THE DEALER BARBER FORD OF HAZLETON (1112 N CHURCH ST, HAZLETON, PA 18202, (570) 454-2414). THE CONTACT STATED THAT THE WARRANTY WOULD EXPIRE NEXT YEAR AND WAS CONCERNED SINCE THE CLUTCHES LAST ONLY A FEW MONTHS BEFORE THEY HAD TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT ACCEPTING THE CLUTCHES. THE CONTACT IS CURRENTLY ON A WAITING LIST TO HAVE HER CLUTCH REPLACED FROM IT MALFUNCTIONING BACK IN JULY OF 2018. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

Oct 29, 2018

A LETTER ADDRESSED TO PRESIDENT TRUMP EXPRESSING CONCERNS REGARDING THE DEFECTIVE TRANSMISSION IN HER 2014 FORD FOCUS. *AS *JS

Oct 29, 2018

CAR STARTED STUTTERING POWER WITH IN 3 MONTHS OF HAVING IT. JERKS AND HESITATES WHEN ACCELERATING. CLUTCH ASSEMBLY HAS BEEN REPLACED 3 TIMES. CAR ONLY HAS 30,000 MILES. SEPT OF 2018 WHILE CROSSING BRIDGE WITHOUT ANY WARNING CAR JUST STOPPED IN MID DRIVE! VERY SCARY! TOWED TO FORD. WAS CHARGED FOR SOME MALFUNCTION??!! CAR IS STILL SHUTTERING AND HAS DIFFICULTY GETTING TO SPEED. FILED COMPLAINT WITH FORD BACK IN 2016 THAT I DIDN'T FEEL CAR WAS SAFE. NO RESPONSE! AFTER THIS LAST INCIDENT I AM AFRAID TO DRIVE VERY FAR FOR FEAR IT WILL JUST STOOP RUNNING MID DRIVE. AVOID ALL HIGHWAYS BECAUSE OF THIS

Mileage: 30,000

Oct 26, 2018

TRANSMISSION IS DEFECTIVE. FUEL DELIVERY SYSTEM IS DEFECTIVE VEHICLE STALLED WHILE TURNING LEFT. ALMOST GOT HIT BY ONCOMING TRAFFIC

Mileage: 11,000

Oct 17, 2018

CONSTANT SHUDDERING WHEN ACCELERATING . THE WHOLE CAR SHAKES AND FEELS LIKE THE ENGINE IS ABOUT TO FALL OUT. FORD DOUBLE CLUTCH TRANSMISSION ON 2014 FORD FOCUS NEEDS TO BE RECALLED.

Mileage: 75,000

Oct 10, 2018

WHEN TRYING TO ACCELERATE, THE VEHICLE WILL MAKE A SORT OF STUTTERING, OR HAVE A DELAY IN ACCELERATION. SOMETIMES I NOTICE THE RPMS INCREASING WITHOUT REASON, ALMOST AS IF IT SKIPS SHIFTING MAYBE OR HAS A DELAYED SHIFT? I HAVE NOT TRIED IN "SPORT" MODE TO SEE IF MANUALLY SHIFTING SOLVES THE PROBLEM. I ALSO HAVE NOT BEEN ABLE TO IDENTIFY ANY OTHER COMMON THINGS, SUCH AS A CERTAIN FUEL LEVEL, INTERNAL OR EXTERNAL TEMPERATURE, OR RATE OF INTENDED ACCELERATION, THOUGH I WOULD NOT RULE OUT ANYTHING. I HAVE NOTICED THIS HAPPENING BOTH IN TOWN DRIVING AND HIGHWAY DRIVING, THE DELAY IN ACCELERATION OR STUTTERING. THERE IS ALSO A DISTINCT SHUDDER THAT HAPPENS OCCASIONALLY. I AM NOT SURE IF IT IS AN ISSUE WITH FUEL (FLOODING MAYBE? OR A DELAY IN FUEL INJECTION?) OR AN ISSUE WITH THE POWER TRAIN (ANY ISSUE IN THE TRANSMISSION WITH SHIFTING?) OR MAYBE AN ISSUE IN SPEED CONTROL (A MISSED CONNECTION BETWEEN THE ACCELERATOR PEDAL OR THROTTLE CONTROL CABLES AND THE NEXT STEP IN THE CHAIN?). I JUST KNOW THAT SOMETIMES I NEED TO ACCELERATE TO GET IN A SPOT IN A LINE OF TRAFFIC AND WHEN THE CAR DOESN'T 'GO' WHEN I NEED IT TO AND IT SHUDDERS OR HAS A STUTTER OR DELAY, IT CAUSES THE CAR I WAS GETTING IN FRONT OF TO HAVE TO BRAKE AND IF THEY DON'T, THEN MY CHILDREN IN THE BACK SEAT ARE PUT AT RISK. THIS HAS HAPPENED MULTIPLE TIMES, NOT JUST THE DATE INDICATED.

Oct 9, 2018

DRIVING AND VEHICLE COMPLETELY SHUTDOWN AFTER A LOUD CRUNCHING NOISE COMING FROM THE FRONT OF CAR. A BUNCH OF CODES FLASHED ACROSS THE DASH . VEHICLE WOULDN'T START. HAD TO TOW IT HOME. THE TRANSMISSION LIGHT STAYS ON NOW WHEN I TURN KEY ON.

Mileage: 53,000

Oct 4, 2018

MY 2014 FORD FOCUS HAS THE WORST SHUDDER AND SHAKE WHEN STARTING OUT FROM A STOP THE THE WHOLE VEHICLE SHAKES AND SHUDDERS LIKE THE WHEELS ARE GOING TO COME OFF. ONCE YOU GET UP TO SPEED IT NORMALIZES BUT AS ACCELERATING IT IS JUST A PAINT SHAKER OF A CAR. I HAVE HAD MY CAR IN 7 TIMES FOR THE TRANSMISSION CLUTCH PROBLEMS. IT HAS BEEN REPLACED 3 TIMES. TWICE BEFORE THE INITIAL WARRANTY WAS UP AND THEN AGAIN LAST YEAR WHEN THEY EXTENDED THE ONE TIME WARRANTY REPAIR. THE CLUTCH ISSUE IS STILL PERSISTING AND THEY MADE ME PAY FOR A THROW OUT BEARING LAST TIME IT WAS REPLACED EVEN THOUGH THAT PART WAS DIRECTLY RELATED TO THE CLUTCH PROBLEM THE CAR HAS HAD SINCE PURCHASE. THE 4 OTHER TIMES I BROUGHT THE CAR IN I WAS JUST TOLD THAT IT IS NORMAL FOR THE CAR TO SHAKE A LITTLE. I DO T BELIEVE THAT AT ALL AND I AM TIRED OF THIS PIECE A CRAP CAR WITH ITS TRANSMISSION ISSUES AND FORD DOING NOTHING MORE TO HELP THE CONSUMERS OUT WITH THE PROBLEM WHEN THEY FULLY KNOW IT IS THEIR PROBLEM WITH THE CAR. WHEN I GO TO MY FORD APP AND LOOK UP THE SERVICE RECORDS IT IS LISTED AS UNKNOWN WITH A 0 DOLLAR AMOUNT WHEN THE TRANSMISSION ISSUES WERE 'FIXED'.

Mileage: 128,000

Oct 1, 2018

I BOUGHT THE CAR IN MARCH OF 2018 WITH 34,600 MILES. IT WAS SHIFTING ODDLY WHEN I PURCHASED THE CAR, CALLED THE DEALERSHIP VALUE MOTORS IN NEW ORLEANS, LAWHERE IT WAS PURCHASED. HE SAID THAT IT WAS NORMAL DUE TO THE TRANSMISSION TYPE. A FEW WEEKS LATER I PULLED THE CARFAX REPORT AND SAW THAT MY TRANSMISSION WAS SERVICED FOR THE TRANSMISSION CONTROL MODULE.. WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE JERK SAND STUTTERS ALL THE TIME. THERES NO WARNING INDICATOR ILLUMINATED.NOW SHUTTERS SHIFTING FROM 1ST TO 2ND AND 2ND TO 3RD. RPMS GET REALLY HIGH BEFORE THE CAR ACTUALLY TAKES OFF. I BROUGHT THE CAR TO A FORD DEALERSHIP (ROBINSON BROTHERS BATON ROUGE) TODAY 10/01/2018 WAS TOLD I NEED A NEW CLUTCH. MY CAR HAS 46,417 MILES AND I WAS TOLD IT IS NOT COVERED UNDER ANY WARRANTY BECAUSE IT WAS MANUFACURED SEPTEMBER 15, 2013 . ITS 1692.44 BEFORE TAXES. I CALLED FORDS CUSTOMER SERVICE AND THEY SAID THEY COULDNT DO ANYTHING TO HELP. THIS CAR IS VERY SCARY TO DRIVE. TO MAKE MATTERS WORSE, I HAVE TROUBLE BUCKLING THE REAR DRIVERSIDE SEATBELT AT TIMES &I HAVE 3 SMALL CHILDREN AND I FEEL LIKE THE CAR IS UNSAFE FOR THEM AND ME.

Mileage: 34,600

Sep 26, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE SHUDDERED AND JERKED WITH NO FORWARD MOTION. THE VEHICLE WAS TAKEN TO JORDAN FORD (13010 IH 35 NORTH, SAN ANTONIO, TX 78233), BUT THEY WERE UNABLE TO FIND THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A SERVICE CAMPAIGN OR RECALL. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

Sep 22, 2018

SEVERE TRANSMISSION SHUDDER WHEN APPLYING GAS AFTER STOPPING. IT HAS BEEN DIAGNOSED THAT IT NEEDS A NEW CLUTCH.I AM FIRST OWNER OF CAR AND THIS CLUTCH HAS BEEN REPLACED BEFORE. THIS IS A BAD PURCHASE THAT FORD SHOULD EITHER EXCHANGE OR REFUND FOR.

Mileage: 5,000

Sep 14, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED AND THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY FORD LINCOLN (1313 NE 122ND AVE, PORTLAND, OR 97230, 833-281-3456) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 63,003.

Mileage: 63,003

Sep 13, 2018

THE TRANSMISSION CLUTCHES SLIP SO BAD IN THESE AUTOMATIC TRANSMISSIONS. WHEN YOU PULL ACROSS AN INTERSECTION SOMETIMES IT DON'T CATCH AND IT HESITATES. YOU DON'T KNOW IF IT'S GOING TO STALL OR NOT. IT'S WORSE ON STOP AND GO TRAFFIC. I WAS TOLD THE CLUTCHES ARE UNDER EXTENDED WARRANTY FROM A LAWSUIT. MY VEHICLE WAS MADE ON 9/24/2013. SUPPOSEDLY THE CUTOFF DATE WAS JUNE OF THAT YEAR. THESE CARS ARE FAULTY. I PULLED OUT ACROSS A MEDIAN AND THE CAR TOOK OFF THEN HESITATED. RIGHT AS TRAFFIC WAS APPROACHING

Mileage: 92,800

Sep 13, 2018

CAR SHUDDERS AND FEELS LIKE TRANSMISSION PROBLEMS. REPLACED CLUTCH UNDER WARRANTY AT 31,000 MILES AND NOW AT 75,000 IS IS GONE AGAIN. OVER $1,200 REPAIR NOT COVERED BY FORD.

Mileage: 75,444

Sep 12, 2018

BOUGHT CAR NEW. AUTO TRANS CLUTCH ASSEMBLY HAD TO BE REPLACED AT 40,000 MILES IN JULY 2017. TOOK BACK TO DEALERSHIP IN AUGUST 2018 BECAUSE PART FAULTY AGAIN. DEALER WANTS ME TO PAY $1,200. FORD WILL NOT COVER THE REPLACEMENT.

Sep 10, 2018 Crash

PURCHED VEHICLE MARCH 6TH 2015.GOT THE EXTENDED WARRENTY SINCE THEN THE TRANSMISSION WAS FIXED 3 TIMES AND NOW THE ELECTRONIC ASSIST STEERING WENT OUT WHILE PULLING IN MY DRIVE MAKING ME HIT MAILBOX AND MAKE DENT IN HOOD OF CAR.CALLED 3 DIFFERENT DEALERS AND ALL 3 SAID SORRY THAT'S NOT ON RECALL EVEN THOU THE SAME STEERING IS USED ON OTHER FORD VEHICLES AND ARE ON RECALL.MY WARRENTY OZ UP AND CAN NOT AFFORD TO FIX TRANSMISSION AND STEERING.THE TRANSMISSION WAS MOVED OUT TO A 5 YEAR 10K MILE WARRENTY.LIKE I SAID THEY FIXED UNDER WARRENTY 3 TIMES.THIS CAR IS A LEMON AND I HAVE NO CHOICE BUT TO SEND IT BACK AND HOPEFULLY NOT BE CHARGED FOR THE CAR.

Mileage: 103,000

Sep 4, 2018

THIS CAR WAS BOIUGHT IN LOUISVILLE KY AT OXMOORE FORD IN MARCH 2018 I HAVE TAKEN IT BACK 3 TIMES AT 1ST SAID IT WAS NOT FAILING THEN THE 2 ND TIME REPLACED CLUTCH IN TRANSMISSION AND 3RD REPLACED CLUTCH AGAIN AND IT IS NOW SEPT 2018 AND NOT MUCH BETTER STILL JOLTING AND SHUDDER AND HESITATION AT ACCELERATION THIS CAR IS VERY DANGEROUS IT ALSO HAS A VIBRATION AT IDLE

Mileage: 21,000

Aug 29, 2018

2014 FORD FOCUS WITH 75K MILES NEEDS TOTAL TRANSMISSION REPLACEMENT TO THE TUNE OF 7266.00 DOLLARS..THIS CARE WAS SOLD AS AN AUTOMATIC TRANSMISSION BUT IS ACTUALLY A STANDARD. BROUGHT THE CAR IN TO ALL STAR FORD IN DENHAM SPRINGS LA. IN APRIL 2018 FOR BODYWORK..WENT TO PICK CAR UP AND TRANSMISSION IS TOTALLY BROKEN..THEY REFUSE TO REPLACE AS THIS HAPPENED UNDER THEIR CARE..CAR WAS BROUGHT IN FOR BODYWORK ONLY. MULITIPLE FOCUS OWNERS HAVE HAD MULTIPLE TRANSMISSION PROBLEMS. THIS TRANSMISSION IS DEFECTIVE AND FORD KNOWS IT. VEHICLE JERKS WHEN ACCELERATING AND JUMPS GOING DOWN THE ROAD. VEHICE STILL AT DEALERSHIP SINCE APRIL 2018.

Aug 29, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE RETURNED TO NORMAL WITHIN THIRTY SECONDS. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER (LOOKOUT FORD, 5557 US-70, MOREHEAD CITY, NC 28557) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,500.

Mileage: 68,500

Aug 28, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE BEGAN TO JERK AND STUTTER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST FORD (26333 VAN DYKE AVE, CENTER LINE, MI 48015, (888) 614-2160) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,928.

Mileage: 79,928

Aug 26, 2018

WHY DON"T ANY WEBSITES SHOW THERE IS A CLASS ACTION LAW SUIT FOR 2012-2016 FORD FOCUS (AND 2011 - 2016 FIESTAS) ??? THESE CARS ARE NOT SAFE!!!! LAWSUIT SETTLED OCT. 2017, NOW IN APPEALS. SUPPOSED TO COVER THROUGH 7 YEARS 100K. PURCHASED THIS CAR USED FROM DUBLIN HYUNDAI. RENTAL 4+ YEARS ENTERPRISE. PRIOR SERVICE AT SALINAS FORD = TRANSMISSION "FLASHED", REPLACED TCM @ 15K AND CLUTCH @ 50K. DROVE FINE ON FLAT ROADS; STARTED SHUDDERING VIOLENTLY AT LOW SPEEDS AND ON HILLS. LOSES POWER AS WELL. NOT SAFE!!! LOCAL SONORA FORD WILL NOT SERVICE "DOESN'T MEET THE 250 RPMS "(CURRENTLY "ONLY" 192) LOCAL FORD WILL NOT FIX AND HYUNDAI DOESN'T WANT TO EITHER. LOCAL FORD GUYS TOLD MY 18 YEAR OLD TO "DRIVE IT LIKE YOU STOLE IT" AND PUNCH THE GAS. THEY ALSO AGREE IT IS NOT SAFE BUT "THEIR HANDS ARE TIED". THEY SAY A NEW CLUTCH WILL MAKE IT OKAY FOR 15-20K MORE, BUT IT THE SHUDDERING WILL RE-OCCUR!! THESE CARS ARE NOT SAFE AND ARE LEMONS AND ALL SHOULD BE REPURCHASED BY FORD AND TAKEN OFF THE ROADS!

Mileage: 73,000

Aug 20, 2018

I HAVE ALREADY REPLACED MY CLUTCHES ONCE BUT CONTINUE TO HAVE THE SAME PROBLEM. MY DEALER SHIP STATES THAT THEY CANNOT HELP FOR MY CAR DOES NOT MEET THE QUALIFICATIONS FOR IT TO BE COVERED UNDER WARRANTY EVEN THOUGH IT HAS NIT EXCEEDED THE 150,000 MILES. I FEEL UNSAFE FOR MY VEHICLE SHUTTERS WHEN I DRIVE AND NOW HAS BEGUN TO LOSE POWER WHEN I PUSH ON THE GAS PEDDLE.

Aug 16, 2018

THIS MAY BE A DUPLICATE REPORT. I TRIED ON A DIFFERENT SERVER, BUT THE SAVED PAGE WAS BLANK. I PURCHASED THE CAR USED FROM A RENTAL CAR AGENCY. IT HAD ABOUT 25, 000 OR 30,000 MILES. WITH A SHORT TIME THE CAR STARTED 'BUCKING' WHEN SHIFTING THROUGH THE LOWER GEARS. THE CLUTCH WAS REPLACED. LESS THAN ONE YEAR THE CAR STARTED 'BUCKING' AGAIN. THE CLUTCH WAS REPLACED AGAIN. BOTH TIMES AT A FORD DEALERSHIP. IN THE LAST MONTH THE 'BUCKING' HAS STARTED AGAIN. I WAS TOLD THAT THIS IS NOT COVERED UNDER WARRANTY, EVEN THOUGH IT IS THE SAME 'SYMPTOM' AND THE SAME PART. I WAS TOLD BY THE MANAGER THAT MY CAR IS NOT THE ONLY CAR THAT HAS HAD THIS PROBLEM.

Mileage: 30,000

Aug 15, 2018

2014 FORD FOCUS HAS SHUT DOWN WHILE DRIVING TWO TIMES. ONCE IN THE MIDDLE OF A BUSY ROAD I WAS ABLE TO COAST THE CAR INTO A PARKING LOT. THE SECOND TIME IN MY NEIGHBORHOOD, BOTH TIMES TRANMISSUON FAULT SERVICE NOW FLASHED, THE CAR SHUDDERED UNTIL IT WAS AT A COMPLETE STOP. I'VE HAD THE CLUTCH REPLACED/FIXED 2 TIMES NEITHER COVERED UNDER FULLY AND I WAS RESPONSIBLE TO PAY MY WARRANTY DEDUCTIBLE. I HAVE HAD THE TRANDMISSION CONTROL MODULE FIXED ONCE AND NOW IN THE SHOP AGAIN, BUT WAS TOLD THEY DON'T KNOW WHAT THE ISSUE IS, HAVEN'T SEEN THE CODES THAT POPULATED BEFORE. EACH TIME I DRIVE THAT CAR I LITERALLY RISK MY LIFE, TO HAVE A CAR JUST DROP RPM TO 0, SHUDDER AND JERK UNTIL I CAN FIND SOMEWHERE TO PARK IT. I DRIVE 40 MILES ONE WAY TO WORK TAKING UP TO 5 DIFFERENT FREEWAYS. AT WHAT POINT DOES MY SAFETY AND THOSE DRIVING AROUND ME BECOME AN ISSUE? WHEN I STALL OUT MID HIGHWAY? WHEN THE CAR JERKS TO A STOP AND SOMEONE SLAMS INTO ME? EACH TIME THE CAR HAS BEEN TAKEN IN, I AM TOLD THE PROBLEM IS FIXED, YET I FIND MYSELF BACK AGAIN WITHIN MONTHS FOR THE SAME ISSUE. LOSING POWER ON A CAR WHILE BEING IN FULL MOTION GOING UP TO 45 MPH, IS NOT SAFE FOR ANYONE. HAVING TO DRIVE A CAR THAT CONSISTENTLY SHAKES AND JERKS WHILE IN MOTION, IS NOT SAFE. HOW MANY MORE TIMES DOES THIS NEED TO OCCUR BEFORE SOMEONE REALIZES THIS MODEL IS NOT SAFE!

Aug 14, 2018

THE CAR "BUCKS" WHEN SHIFTING THROUGH THE GEARS. THIS IS AN AUTOMATIC. I HAVE HAD THE CAR FOR THREE YEARS. IT WAS PURCHASED AS A USED RENTAL CAR WITH 30,000 MILES, IF I REMEMBER CORRECTLY. WITHIN THREE MONTHS I HAD A CLUTCH REPLACED. LESS THAN A YEAR LATER, THE CLUTCH WAS REPLACED AGAIN. NOW, LESS THAN TEN MONTHS LATER, THE CLUTCH HAS GONE BAD AGAIN. (THAN 25,000 MILES). I WAS TOLD THAT THIS WILL NOT BE COVERED. I WAS TOLD THAT I AM NOT THE ONLY CUSTOMER THAT HAS HAD THIS EXPERIENCE WITH CLUTCHES.

Mileage: 30,000

Aug 9, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE AND MAKING A TURN, THE CLUTCH BECAME STUCK. THE CLUTCH UNLOCKED ONCE THE VEHICLE WENT INTO SECOND GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOMAX HYUNDAI (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76541, (888) 840-5771) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

Aug 8, 2018

MY CAR HAS A SEVERE TRANSMISSION SHUDDER WHEN APPLYING GAS AFTER STOPPING. IT HAS BEEN DIAGNOSED THAT IT NEEDS A NEW CLUTCH. I'M AWARE THAT FORD HAS EXTENDED THE WARRANTY ON ON THIS MODEL FOCUS DUE TO A DYSFUNCTION WITHIN THE DESIGN OF THE DUAL CLUTCH SYSTEM, HOWEVER MY VIN NUMBER HAS NOT RECEIVED THIS EXTENDED WARRANTY FOR SOME REASO AND I WOULD HAVE TO PAY TO GET IT REPAIRED. . THE CAR IS NOT SAFE DUE TO A DEFECT.

Mileage: 67,000

Aug 7, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION CLUTCH FAILED. UPON DEPRESSING THE ACCELERATOR PEDAL, THE TRANSMISSION GEARS SLIPPED AND THE VEHICLE WOULD NOT ACCELERATE BEYOND 25 MPH. COURTESY FORD LINCOLN (1313 NORTHEAST 122ND AVE, PORTLAND, OREGON 97230, (971) 533-8712) DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

Mileage: 75,000

Jul 31, 2018

THE FIRST DAY I DRIVE THIS CAR BUT SALES PERSONNEL TOLD ME IT THE NEW FORD TRANSMISSIONS IS MADE. WHEN COME TO A STOP AN GETTING READY TO TAKE OFF YOU CAN'T GET THE POWER WHEN PUSH ON GAS PADDLE. TO GO HAVE WAIT FOR POWER TO KICK IN SLOWLY. WENT TO DEALERSHIPS BUT NO HELP. I HATE TO WAIT UNTIL I GET INJURY IN ORDER GET HELP.

Mileage: 48

Jul 29, 2018

THE CAR WAS MAKING A RATTLING NOISE WHEN GOING UP HILLS AND WHEN ACCELERATING FROM A STOPPED POSITION (STOP-LIGHT). THERE WAS ALSO SOME SHAKING AND JERKING. IT WAS DETERMINED THAT IT WAS AN ISSUE WITH THE CLUTCH (A CLASS ACTION LAWSUIT ADDRESSED THIS). THE PROBLEM WAS REMEDIED ON 11/9/17. THE CAR IS STARTING TO EXPERIENCE THE SAME SYMPTOMS AGAIN ALTHOUGH THE RATTLING NOISE IS NOT AS LOUD AS IT WAS THE FIRST TIME. THE CAR MAKES A RATTLING SOUND WHEN GOING UP HILLS, AROUND CURVES, AND WHEN ACCELERATING FROM A STOPPED POSITION. THE CAR WAS TAKEN TO THE SAME DEALERSHIP WHERE THE PROBLEM WAS CORRECTED BEFORE AND I WAS GIVEN THE RUN AROUND: I WAS TOLD THE RATTLING NOISE WAS "NORMAL". I ASKED FOR THE INVOICE TO SPECIFICALLY STATE, "THE RATTLING NOISE HEARD IS NORMAL" (IN ORDER TO DOCUMENT WHAT IS GOING ON), BUT THEY DID NOT HONOR THE REQUEST.

Mileage: 43,403

Jul 27, 2018

SINCE PURCHASING THE VEHICLE WE HAVE ALL READY HAD THE CONTROL MODULAR CHANGED AND IT WAS PREVIOUSLY CHANGED 2 TIMES BY PREVIOUS OWNER IT NOW HAS BEEN AFFECTING THE CAR FOR 3 MONTHS AGAIN AND IT IS NO LONGER COVERED UNDER WARRANTY. THE CAR VIOLENTLY SHACKS WHEN YOU TRY TO ACCELERATE FROM A STOP, IT SOME TIMES WON'T EVEN GO AT ALL! THIS HAS BECOME A MAJOR ISSUE AND EVERY OTHER FOCUS OWNER I SPEAK WITH SAYS THEY HAVE THE SAME PROBLEM AND FORD WON'T DO ANYTHING... MY PART IS WARRANTED BUT NOT THE LABOR AND THAT'S THE EXPENSIVE PART, THIS IS A ONGOING ISSUES AND NOT FAIR TO SOMEONE THAT STILL HAS 3 YEARS TO PAY ON A CAR...

Mileage: 75,000

Jul 26, 2018

IT ONLY HAS 40,000 MILES ON IT BUT I GOT A "TRANSMISSION FAULT. SERVICE NOW" WARNING LIGHT AND THE CAR JERKED VIOLENTLY. THIS HAPPENED WHILE DRIVING AT A HIGH RATE OF SPEED (80 MPH) ON A HIGH WAY - I LIVE IN TEXAS WHERE 80 MPH IS LEGAL. THIS IS A SIGNIFICANT RISK AND CAN CAUSE ACCIDENTS AS A CAR BEHIND ME COULD HAVE EASILY RAN INTO ME AS I LOST SPEED WHEN TRANSMISSION WENT OUT. PLEASE HAVE FORD RECALL THESE DANGEROUS VEHICLES IN ORDER TO PREVENT ACCIDENTS FROM HAPPENING.

Mileage: 41,893

Jul 21, 2018

JERKING AND HESITATION IN TAKE OFF OF TRANSMISSION

Mileage: 101,000

Jul 19, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING BETWEEN 25 TO 65 MPH, THE "TRANSMISSION OVERHEATED" WARNING INDICATOR ILLUMINATED AND THE VEHICLE DECELERATED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF KERNERSVILLE, INC (1330 NC ' 66, KERNERSVILLE, NC 27284, 877-331-8058) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULES AND TRANSMISSION CLUTCHES FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

Mileage: 127,000

Jul 17, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AND JERKED WHEN ENGAGED IN THE PARK POSITION. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SAWGRASS FORD (14501 W SUNRISE BLVD, SUNRISE, FL 33323, 954-851-9000), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE POWER CLUTCH WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED OR DIAGNOSED. THE VEHICLE CONTINUED TO ACCELERATE AND JERK. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THE POWER SHIFTER WAS REPLACED, BUT THE FAILURE OCCURRED THE NEXT DAY. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED TO BUY-BACK THE VEHICLE AS A DOWN PAYMENT FOR A NEW VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

Mileage: 36,000

Jul 16, 2018

DRIVING ON THE INTERSTATE IN ATLANTA, GA TRAVELING AROUND 65 MPH AND THE CAR LOST POWER AND THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL. I HAD TO COAST TO THE SLOW LANE TO BE ABLE TO PULL ON THE SHOULDER, AS I HAD NO POWER. AFTER TURNING THE CAR OFF AND BACK ON, I WAS ABLE TO PUT THE CAR INTO DRIVE AND EXIT THE INTERSTATE, BUT THE CAR LOST POWER AGAIN SHORTLY AFTER AND I HAD TO PULL OVER AND POWER CYCLE AGAIN. AT THAT POINT, I PULLED INTO A BUSINESS PARKING LOT AND CALLED A TOW TRUCK. THE CAR WOULD NOT EVEN START UP AGAIN AT THIS POINT.

Mileage: 81,000

Jul 15, 2018

2014 FORD FOCUS SE TRANSMISSION RECALL/ REPAIR. THE TRANSMISSION SLIPS AND JERKS BADLY . WAS TOLD BY FORD THAT THIS WAS A KNOW PROBLEM FOR THIS CAR WITH THIS TYPE TRANSMISSION , BUT THEY WOULD NOT HELP ME. IT IS THROWING CODES FOR THIS.

Mileage: 70,000

Jul 11, 2018

JERKING MOTION / HESITATION WHEN ACCELERATING FROM STANDING POSITION.

Mileage: 95,000

Jul 10, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUTTERED, THE VEHICLE SHOOK ABNORMALLY, AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER (CAVALIER FORD AT CHESAPEAKE SQUARE, 4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321, 757-488-8311) SEVERAL TIMES, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED AFTER SEVERAL ATTEMPTS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. *TT CONSUMER IS STILL HAVING SHAKING AND SHUDDERING ON ACCERERATION. THIS VEHICLE MODEL IS A SAFETY HAZARD. IT HAS BEEN IN 8 TIMES FOR TRANSMISSION ISSUES. NO VIN AVAILABLE UPDATED 10/09/18*JB

Mileage: 14,000

Jul 2, 2018

FORD REPLACED TRANSMISSION MODULE/SENDOR CAR KEPT STALLING. WAS IN HIGHSPEED LANE CAR JUST CUT OFF. HAPPENED 2X IN 8 DAYS. FORD SAYS NO RECALLS BUT SAME ISSUE KEEPS HAPPENING. IT IS UNSAFE IT COULD HAVE BEEN FATAL I WAS IN RUSH HR TRAFFIC. THANK GOD I WAS GOING DOWN AN INCLINE AND COULD COAST ENOUGH TO GET TO THE SIDE OF THE ROAD.

Mileage: 65,800

Jun 28, 2018

2014 FORD FOCUS SE. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD THE CONSUMER STATED AFTER 30,000, THE VEHICLE BEGAN EXPERIENCING STUTTERING, JERKING, AND POWER LOSS. THE VEHICLE WAS REPAIRED, BUT THE RECURRED. *JS

Jun 21, 2018

THIS VEHICLE BOGS DOWN, HAS LOW POWER, AND SLOW ACCELERATION. DOES NOT SHOW ANY FAULT CODES OR SERVICE LIGHTS. I TOOK THIS FORD FOCUS TO TWO DIFFERENT SHOPS; ONE OF THEM BEING A FORD DEALER. THEY COULD NOT FIND ANYTHING WRONG. NO PART FAILURES. NO CODES TO TROUBLESHOOT. THEY SAID THAT THEY CAN NOT EXPLAIN THE REASONING FOR THIS BY THE CAR SEEMS FINE ALTHOUGH IT HAS THIS ISSUE. IT MAKES LEAVING FROM A STOP VERY DANGEROUS AS THE CAR IS REALLY SLOW TO ACCELERATE. IT HAS ALMOST CAUSED TWO ACCIDENTS WHERE OTHER DRIVERS ARENT EXPECTING MY SLOW ACCELERATION. THIS IS COMMON IN THE VEHICLES WITH THE AUTOMATIC TRANSMISSIONS. BUT MY FOCUS HAS A MANUAL TRANSMISSION. SO FORD DEALERS AND SERVICE SUPPORT ONLINE ARE AT A MISS FOR WHAT THE ISSUE WOULD BE AS THE VEHICLE SHOWS NO ISSUES IN THE HEALTH REPORT. AFTER TALKING TO FORD SERVICE ONLINE THEY HAVE ASKED FOR ME TO GO TO THE NHTSA AND PLACE AN OFFICIAL REPORT SO THAT THIS ISSUE CAN BE INVESTIGATED AS IT IS NOT THE FIRST. THIS VEHICLE HAS HAD THE SPARK PLUGS, COILS REPLACED AND STILL NO DIFFERENCE. THIS IS A DANGER FOR ANYONE DRIVING OR NEAR THIS VEHICLE WHILE DRIVING.

Mileage: 61,000

Jun 19, 2018

TRANSMISSION: WHILE DRIVING THE VEHICLE THE TRANSMISSION IN SOME CASES WILL SHIFT VERY RAPIDLY GIVING THE VEHICLE NO ACCELERATION POWER. THE VEHICLE FEELS SLUGGISH AND VIBRATES. ALSO, WHILE DRIVING OVER SPEED HUMPS OR THROUGH AN INTERSECTION IN ALMOST EVERY INSTANCE THE VEHICLE STARTS TO VIBRATE AFTER GOING OVER THE SPEED HUMP OR THROUGH THE INTERSECTION. FUEL PUMP: WHILE DRIVING THE CAR THE CAR LOST ALL POWER WHILE DRIVING IN LAS CRUCES, NEW MEXICO. THE CAR DID NOT STALL COMPLETELY HOWEVER WHEN DEPRESSING THE ACCELERATOR THE CAR WOULD JUST NOW INCREASE IN RPM'S. I TOOK THE CAR INTO A MECHANICS SHOP AND THEY WERE NOT ABLE TO DUPLICATE PROBLEM. I DRIVE THE CAR FOR ANOTHER YEAR AND THIS TIME THE CAR AGAIN STARTED TO SPUTTER. IT TURNED OUT TO BE THE FUEL PUMP.

Mileage: 50

Jun 5, 2018

MY CAR WOULD START JERKING AND REVING UP AND THEN I WOULD NO LONGER BE ABLE TO GAS IT. IT JUST BEGAN TO ROLL IN THE DIRECTION IT WAS ALREADY GOING IN.

Mileage: 76,500

Jun 5, 2018

THE VEHICLE DOES A STUDDERING AND STALLING. IN 2015, FORD SAID THEY FIXED IT AND THAT SOME OF THE STUDDERING IS BECAUSE IT'S A 4 CYL VEHICLE. IN MAY 2018 I BROUGHT THE CAR BACK STATING THE SAME ISSUE BUT WORST. THEY SAID IT'S THE TCM AND IT WOULD COST ME $1850. I COMPLAINED TO FORD MOTOR COMPANY AND THEY EXTENDED THE WARRANTY. FORD SAID THEY FIXED IT. THE NEXT DAY I HAD TO BRING THE CAR BACK BECAUSE THE DASHBOARD SAID "TRANSMISSION OVERHEATING PLEASE STOP" THEN IT STALL ON ME IN THE MIDDLE OF TRAFFIC. I TOOK IT BACK TO THEM AND ASKED WHAT DID THEY FIXED. THEY HAD THE CAR FOR 2 DAYS THEN CALLED ME TO TELL ME IT'S THE CLUTCH AND IT'S NOT COVERED UNDER THE WARRANTY AND IT COSTS $2400. THE CLUTCH IS PART OF THE TRANSMISSION SO WHY ISN'T IT? THEY ARE NOW TELLING ME BECAUSE MY CAR HAS 94000 MILES ON IT THAT IT IS NORMAL WEAR AND TEAR. WHO BUYS A BRAND NEW VEHICLE FOR IT TO CONK OUT ON THEM AT 94000? THEY WILL NOT FIX MY CAR WITHOUT ME PAYING FOR IT. THIS IS A DEFECTIVE PART THAT FORD HAS AND THEY REFUSE TO TAKE OWNERSHIP OF THE MATTER AND RESOLVE IT. I HAD TO PARTICIPATE IN A CLASS ACTION SUIT AGAINST FORD REGARDING THIS. SEVERAL OTHERS ARE NOW BEING COMPENSATED BUT THEY ARE RESIDENTS OF CA WHICH HAS STRICTER LEMON LAWS. THE SUIT IS NOW ON HOLD.

Mileage: 94,010

Jun 3, 2018

GEARS GRIND/JERK WHEN SHIFTING. AUTOMATIC TRANSMISSION.

Jun 2, 2018

THE DUAL CLUTCH POWERSHIFT TRANSMISSION HAS BEGUN TO FAIL ON ME. IT JERKS SUDDENLY AT HIGHWAY SPEEDS, HAS RPM FLARES AND WILL NOT SHIFT INTO REVERSE. WHEN BROUGHT TO SAYVILLE FORD, LENNY TOLD ME THAT THIS PARTICULAR MODEL 2014 FORD FOCUS WAS NOT COVERED BY ANY EXTENDED WARRANTY AND WOULD THEREFORE COST ME 2200 TO REPAIR. HE DID EXPLAIN TO ME THAT THE TCM WAS UNDER WARRANTY, BUT THIS WAS APPARENTLY NOT THE ISSUE WITH THE VEHICLE. I CONTINUE TO HAVE THESE ISSUES.

Mileage: 80,000

May 24, 2018

I HAVE A 2014 FORD FOCUS THAT HAS A DPS6 TRANSMISSION THAT NEEDS TO HAVE THE CLUTCHES REPLACED. I BOUGHT USED IN DEC 2015 AND IN EARLY 2016 I STARTED TO HAVE SHUTTERING PROBLEMS. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THAT THIS WAS NORMAL. ABOUT 6 MONTHS LATER I HAD THE SAME ISSUE AGAIN. TOOK MY CAR BACK TO THE DEALER AND THEY TOLD ME THAT THE TRANSMISSION IS LEARNING HOW YOU DRIVE AND THIS WAS NORMAL. ABOUT 6 MONTHS AFTER THAT MY ENGINE STALLED BECAUSE MY TRANSMISSION WOULD NOT GO BETWEEN GEARS. I FINALLY GOT MY CAR STARTED AND TOOK IT TO THE DEALER AND THEY REFLASHED MY TCM. MY CAR RAN ALRIGHT FOR AWHILE AND THEN I STARTED TO HAVE PROBLEMS AGAIN WITH SHIFTING AND SHUDDERING. TOOK MY CAR BACK TO THE DEALER AND WAS TOLD MY CLUTCHES WERE OUT OF SPECS AND NEEDED TO BE REPLACED AT A COST OF $2,000 WHICH I CANNOT AFFORD. AT NO TIME DID THE DEALER GIVE ME ANY PAPERWORK. EVEN AFTER I ASKED FOR PAPERWORK. NOW I CONTINUE TO HAVE PROBLEMS WITH SHUDDERING AND THE ENGINE LIGHT WILL COME ON AND THE GO AWAY AFTER THE CAR SITS OVERNIGHT. WHEN THE ENGINE IS COLD EVERYTHING WORKS FINE UNTIL THE ENGINE GETS WARM AND THEN I START HAVING PROBLEMS AGAIN. AFTER DOING SOME RESEARCH. I NOTICE THERE IS A TECHNICAL SERVICE BULLETIN 16-0109. HOWEVER FORD WILL NOT FIX. THEY TELL ME MY CAR IS NOT ON THIS LIST. WHATEVER THIS MEANS. I AM TRULY FRUSTRATED WITH FORD AND I AM AFRAID THAT I MAY CAUSE A ACCIDENT. APPARENTLY I AM NOT THE ONLY ONE HAVING THESE PROBLEMS. WHY IS THERE NO RECALL ON THESE VEHICLES? FORD KNOWING KNEW ABOUT THESE PROBLEMS AND CONTINUED TO SELL THESE VEHICLES AND NOT FORCED TO FIX.

Mileage: 98,875

May 23, 2018

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO FUEL VAPOR SYSTEM MALFUNCTION. *LD THE CONSUMER STATED THE VEHICLE WOULD SHUTTER WHEN STOPPED, THE RPM INCREASES THEN DECREASES. THE CONSUMER WAS ADVISED THE GAS TANK WAS DEFORMED AND NEEDED TO BE REPLACED. *JS

May 23, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED WHEN THE GEARS CHANGED. THE VEHICLE WAS TAKEN TO RACE SKILLMAN FORD (1250 US 31 SOUTH, GREENWOOD, IN 46143) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS SLIPPING AND NEEDED TWO UNKNOWN PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CHS-14864865. THE FAILURE MILEAGE WAS 64,208.

Mileage: 64,208

May 23, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED WHEN THE GEARS CHANGED. THE VEHICLE WAS TAKEN TO RACE SKILLMAN FORD (1250 US 31 SOUTH, GREENWOOD, IN 46143) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS SLIPPING AND NEEDED TWO UNKNOWN PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CHS-14864865. THE FAILURE MILEAGE WAS 86,437.

Mileage: 86,437

May 23, 2018

TRAMISSION FAULT SERVICE NOW ERROR RECIEVED WHILE VEHICLE WAS IN MOTION ON THE HIGHWAY DURING HEAVY RAIN TRAVELLING THE SPEED LIMIT OF 60 MPH. THE CAR JERKED AND DECELERATED RAPIDLY.

Mileage: 74,000

May 16, 2018 Crash

VACUUM SEAL ON GAS TANK IS FAULTY AND GETS AIR BUBBLES AND THE CAR CUTS OFF AT RANDOM. IT CUT OFF IN THE MIDDLE OF AN INTERSECTION YESTERDAY AND I ALMOST GOT HIT. I'VE REPORTED THIS ISSUE MULTIPLE TIMES. SEVERAL OTHER ONES WERE RECALLED BUT NOT MY VIN NUMBER BUT IT'S THE EXACT SAME ISSUE.

Mileage: 127,000

May 13, 2018

THE POWER TRAIN REPEATEDLY "SLIPS" AND MAKES UNUSUAL NOISES DURING ACCELERATION AND DEACCELERATION. 3RD PARTY OBSERVERS HAVE ALSO AND REPEATEDLY MADE SIMILAR OBSERVATIONS.

Mileage: 42,000

May 10, 2018

TCM HAS BEEN REPROGRAMMED ONE AND 2 NEW CLUTCHES HAVE BEEN INSTALLED UNDER WARRANTY. SHUDDER HAS RETURNED AT AROUND 12,000 MILES SINCE LAST NEW CLUTCH INSTALLED. FORD REFUSES TO DO ANYTHING SINCE IT WAS 120 MILES OVER THE WARRANTY. THIS IS A KNOWN ISSUE WITH THESE CARS.

Mileage: 61,120

May 6, 2018

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

Mileage: 133,000

May 3, 2018

2014 FORD FOCUS DRIVING ON RT 1 AT 40MPH JUST STOP MOVING FORWARD IN TRAFFIC. WAS LUCKY TO PULL OVER TO THE SIDE OF THE ROAD. CAR WOULD NOT MOVE WHILE IN DRIVE. TURN OFF CAR FOR A FEW MINUTES THEN CAR WAS ABLE TO MOVE FORWARD. DON'T KNOW WHAT TO DO CAR ONLY HAS 19K MILES ON IT. PRIOR TO PURCHASING CAR USED AT FORD DEALER WITH 9K? MILES ON IT. ANOTHER TIME WHILE IN A PARKING LOT CAR WAS NOT ABLE TO GO IN REVERSE OR FORWARD AT AROUND 11K? MILES. TURN OFF CAR WAITED AND RESTARTED THEN IT WAS FINE. ALSO GET SHUDDERING IN THE TRANSMISSION ALL THE TIME. CALL FORD THEY WHERE NO HELP ON THIS MATTER AS THEY STATED THIS TRANSMISSION WOULD NOT BE COVERED UNDER WARRANTY.

Mileage: 19,000

Apr 25, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SWITCH GEARS INDEPENDENTLY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS THEN TAKEN TO LIVERMORE FORD LINCOLN (2266 KITTY HAWK RD, LIVERMORE, CA 94551) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE SAME DEALER WAS CONTACTED A SECOND TIME AND INFORMED THE CONTACT THAT THE CLUTCH FAILED AGAIN AND NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY COULD OFFER HIM A SMALL COMPENSATION. IF THE CONTACT ACCEPTED, THE MANUFACTURER WOULD NO LONGER BE RESPONSIBLE FOR ANYTHING THE CONTACT MAY EXPERIENCE DUE TO THE FAILURE. THE CONTACT DECLINED THE OFFER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,400.

Mileage: 3,400

Apr 25, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SWITCH GEARS INDEPENDENTLY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS THEN TAKEN TO LIVERMORE FORD LINCOLN (2266 KITTY HAWK RD, LIVERMORE, CA 94551) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE SAME DEALER WAS CONTACTED A SECOND TIME AND INFORMED THE CONTACT THAT THE CLUTCH FAILED AGAIN AND NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY COULD OFFER HIM A SMALL COMPENSATION. IF THE CONTACT ACCEPTED, THE MANUFACTURER WOULD NO LONGER BE RESPONSIBLE FOR ANYTHING THE CONTACT MAY EXPERIENCE DUE TO THE FAILURE. THE CONTACT DECLINED THE OFFER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,400.

Mileage: 3,400

Apr 25, 2018

CLUTCH RECALL NEEDS TO BE EXPANEDED!!! BURNING SMELL COMING FROM UNDER THE HOOD. WENT TO GET A OIL CHANGE AND SAID IT WAS THE CLUTCH PRESSURE PLATE CAN CAUSE FIRE. STOPPED DRIVING BATTERY DIED, REPLACED BATTERY, SMELL WENT AWAY AND THEN CAME BACK WHILE DRIVING...YESTERDAY BEFORE I WAS EXITING THE PARKING LOT SMELLED BURNING SMELL THEN WAS EXITING THE PARKING LOT TURNING LEFT ACROSS TRAFFIC WENT TO SHIFT AND COULD MOVE GEAR BUT CAR WOULD NOT GO. WAS ABLE TO GET IT TO WORK AFTER SEVERAL ATTEMPTS AS ON COMING TRAFFIC APPROACHED. MADE IT HOME SAFELY. CAN'T AFFORD TO NOT HAVE CAR AS WE ARE STILL MAKING PAYMENTS BUT CANT DRIVE WITH KIDS IN THE CAR DUE TO FIRE RISK. CAR WAS MADE IN MICHIGAN HAS 2.0L GDI ENGINE. CURRENTLY ONLY THE GTD1 ENGINE IS RECALLED.

Mileage: 64,685

Apr 24, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE SHIFTED GEARS INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TO CAPITAL FORD OF CHARLOTTE (5411 N TRYON ST, CHARLOTTE, NC 28213). THE CONTACT WAS ADVISED BY THE DEALER THAT THERE WAS A TECHNICAL SERVICE BULLETIN TO REPAIR THE TRANSMISSION CONTROL MODULE AND REPLACE THE CLUTCH ON THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR DIAGNOSTIC TESTING. FROM THERE, THE DEALER WOULD BE ABLE TO DETERMINE IF THEY WOULD REPAIR THE VEHICLE FOR FREE BASED ON THE DIAGNOSIS. THE CONTACT WAS STILL AWAITING THE DETERMINATION FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE.

Mileage: 57,000

Apr 8, 2018

FROM A STOP L WAS ACCELERATING AND THE TRANSMISSION MADE A GRINDING NOISE. MY STEERING WHEEL SHOOK OR VIBRATED HORRIBLY AND THE POWER DURING ACCELERATION WAS WEAK AND I COULD NOT MERGE ONTO THE HIGHWAY IN A NORMAL MANNER. NORMAL MEANING AS A COMMUTER TO AND FROM WORK ON A DAILY BASIS. HIGHWAY MERGING FROM A STOP.

Mileage: 38,000

Apr 8, 2018

TRANSMISSION CAUSES VEHICLE TO JERK AND SHIMMY WHEN ACCELERATING FROM A STOP. WILL NOT ACCELERATE WHILE DOING THIS, CAUSING DANGER WHEN THERE IS ANOTHER VEHICLE BEHIND OR LEAVING A STOP SIGN. TRANSMISSION CLUTCH WAS REPLACED DUE TO THIS ISSUE AND THESE ISSUES STARTED AGAIN AFTER APPROXIMATELY ONE YEAR.

Mileage: 1,000

Apr 4, 2018

MY 2014 FORD FOCUS HAS HAD A MYRIAD OF PROBLEMS FROM DAY ONE. FIRST THE TRUNK WILL POP OPEN IF DRIVING MORE THAN 40 MPH. MY TRUNK POPPED OPEN AND I LOST A 3,000 SAXOPHONE. THE MICHIGAN STATE POLICE HAS PROOF OF MY CLAIM. NOW TRUNK WILL NOT RELEASE. CONSTANT TRANSMISSION PROBLEMS EVEN WITH REPAIRS, THE CAR WILL LAG, SPUTTER AND ROLLS BACKWARDS. THE CAR WILL ROLL BACKWARDS WHEN YOU STOP FOR A RED LIGHT OR SPUTTER WHEN ENTERING A ROUNDABOUT.THE GAS GUARD WILL SAY YOU HAVE 50 GALLONS BUT CHANGE TO 11 AFTER DRIVING 2 MILES. BLUETOOTH AND HORN DOES NOT WORK.

Mileage: 58,000

Mar 28, 2018

I HAD NOTHING BUT PROBLEMS WITH THIS CAR I'VE HAD IT FOR EIGHT MONTHS AND I AM IN A DEATH TRAP FORD IS TRYING TO KILL ME I SWEAR TO GOD I'VE TAKEN THIS CAR IN FOR TRANSMISSION ALIGNMENT TIRE ROTATION IS A FULL BLOWN BODY INSPECTION MY CAR PULLS ME LEFT ALRIGHT I NEVER WATCH BUT I NEVER KNOW WHICH WAY I'M GOING I COME OFF THE FREEWAY AND I BETTER BE PREPARED FOR HEAD ON COLLISION I HAD A FORD TEC , DRIVE WITH ME IN THIS DANGEROUS CAR AND HE TO FELT THE CAR POOL ONE WAY OR THE OTHER. BACK TO THE SERVICE DEPARTMENT GUESS WHAT THERE IS NOTHING THEY CAN DO ABOUT IT .[XXX] FORD RECALL STARING GEARS..RECALL 14V514000 ANOTHER 16V643000 ANOTHER 15V813000 MORE FUEL SYSTEM GASOLINE DEVILETTES FUEL PUMP MANY MORE.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 2,435

Mar 23, 2018

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION SHUTTERS ON ACCELERATION. *SMD *JS

Mar 19, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO GRAYSON FORD (333 C W STEVENS BOULEVARD, GRAYSON, KY 41143, (606) 474-5414) WHERE IT WAS DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION NEEDED TO BE REPLACED AND THAT THE TRANSMISSION CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

Mar 16, 2018

WHILE UNDER WARRANTY I WAS DRIVING AND THE ENGINE SHUT OFF. I HAD TO COAST TO THE SHOULDER ON THE EXPRESSWAY. THIS HAPPENED FOUR TIMES DURING THE WARRANTY AND 6 TIMES SINCE THE WARRANTY EXPIRED. WHILE SITTING AT A RED LIGHT, THE LIGHT TURNS GREEN AND I BEGIN TO ACCELERATE. THE ENGINE STALLED FOURS TIMES AND THREE OTHER TIMES IT ALMOST STALLED. I TOOK THE CAR TO THE DEALER WHILE IT WAS UNDER WARRANTY AND ONLY ONCE THEY SAID THEY FOUND A PROBLEM WITH THE TRANSMISSION. THEY REPLACED SOME SMALL PART BUT IT CONTINUES TO HAPPEN. ONE OF THE TIMES IT STALLED I TOOK A PICTURE OF THE MESSAGE ON THE DASH BOARD. IT SAID: ENGINE FAILURE SERVICE IMMEDIATELY. I SHOWED THAT PHOTO TO THE SERVICE MANAGER AND MECHANIC AT FORD. BOTH OF THEM SAID THE SAME THING: "I'VE NEVER SEEN THAT BEFORE". MAKES YOU FEEL GOOD ABOUT THE CAR YOU BOUGHT FROM THEM.ALSO, THE REAR DRIVERS SIDE DOOR WON'T OPEN MOST OF THE TIME ON THE FIRST ATTEMPT. I HAVE TO PULL THE HANDLE TWO OR THREE TIMES BEFORE THE DOOR WILL OPEN. FOR REPLACED SOME PART ON THE DOORS BECAUSE OF A RECALL BUT THAT DIDN'T FIX THE PROBLEM. IT STILL DOES IT. THIS POSTING ASKS YOU TO SPECIFY THE DATE OF OCCURRENCE. IT HAS HAPPENED SO REGULARLY NOW THERE ARE TOO MANY DATES TO LIST. I LSTED MAY OF 2014 WHEN I BOUGHT THE CAR. FROM THEN ON IT HAS HAD PROBLEM AFTER PROBLEM AFTER PROBLEM.

Mileage: 5,000

Mar 15, 2018 Fire

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS AN ABNORMAL ODOR FROM THE FRONT OF THE VEHICLE AND THE POWER SEIZED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DAVE SINCLAIR LINCOLN ST. PETERS, 4760 N SERVICE RD, ST. PETERS, MO 63376) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT NHTSA ISSUED AND EXPANDED RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Mileage: 40,000

Mar 15, 2018 Fire

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS AN ABNORMAL ODOR FROM THE FRONT OF THE VEHICLE AND THE POWER SEIZED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DAVE SINCLAIR LINCOLN ST. PETERS, 4760 N SERVICE RD, ST. PETERS, MO 63376) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT NHTSA ISSUED AND EXPANDED RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Mileage: 40,000

Mar 15, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE HESITATED FOR 10 TO 15 MILES BEFORE IT ACCELERATED AT NORMAL SPEEDS. ON ANOTHER OCCASION, WHILE DRIVING, THE ENGINE REVVED AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COCCIA FORD LINCOLN INC (577 E MAIN ST, WILKES-BARRE, PA 18702, (570) 823-8888) ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CLUTCH WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS TRANSFERRED TO THE NHTSA HOTLINE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 27,080.

Mileage: 27,080

Mar 14, 2018

START WITH THE TRANSMISSION RPM GO BETWEEN FIVE AND SEVEN AFTER A STOP SIGN ARE TRYING TO MERGE ONTO THE FREEWAY SECOND ALL COMING OFF THE FREEWAY ARE COMING TO A COMPLETE STOP ANYWHERE IN THE STREET THE CONGRESS POLL EITHER LEFT OR RIGHT YOU NEVER REALLY KNOW WHICH WAY CAUSING YOU TO LOSE CONTROL OF THE CAR

Mileage: 20,000

Mar 13, 2018

HARD SHIFTS FROM 1ST TO 2ND GEAR. CLUTCH REPLACED 4 TIMES ISSUE OCCURRING AGAIN. CAUSES CAR TO JUMP FORWARD DURING SHIFT. HAS ALMOST CAUSED NUMEROUS ACCIDENTS. I LEAVE 1 CAR SPACE BETWEEN ME AND THE CAR IN FRONT OF ME AT COMPLETE STOPS JUST IN CASE THE TRANSMISSION SHIFTS HARD. HAS BEEN HAPPENING SINCE A FEW DAYS AFTER PURCHASE IN 2014 TO PRESENT.

Mileage: 100

Mar 1, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED HESITATION, SEVERE VIBRATION, AND LACK OF ACCELERATION. THE FAILURE OCCURRED WITHOUT WARNING. AIR PORT FORD (8001 BURLING PIKE, FLORENCE, KY) WAS CONTACTED AND DIAGNOSED THAT THE CLUTCH PACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO BROWNS FORD LINCOLN (1701 W MAIN ST, WEST LIBERTY, KY) WHERE IT WAS DIAGNOSED THAT THE CLUTCH PACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Mileage: 79,000

Feb 28, 2018

THE FIRST INCIDENCE (2/26/18) WAS WHILE STOPPED ON A HIGHWAY OFF-RAMP, THE ENGINE STALLED. THE CAR WAS ABLE TO BE RESTARTED AND DRIVEN. ON A SECOND OCCASION (2/28/18), I WAS DRIVING AND IN MOTION ON A RESIDENTIAL STREET WHEN THE ENGINE SHUT OFF. THE BRAKES AND STEERING WAS NOT AFFECTED AND I WAS ABLE TO STOP THE CAR AND RESTART THE ENGINE. PRIOR TO THIS, THE CHECK ENGINE LIGHT CAME ON AND I HAD SCHEDULED SERVICE ON THE CAR FOR 3/7/18 (THE EARLIEST THEY HAD AVAILABLE). THE CAR HAS HAD MULTIPLE TRANSMISSION REPLACEMENTS IN THE FEW SHORT YEARS THAT I HAVE OWNED IT.

Mileage: 55,600

Feb 27, 2018

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH CLUTCH MECHANISM. *LD THE CONSUMER STATED THE CLUTCH MECHANISM FAILED AND HAS BEEN REPLACED TWICE AND WENT OUT AGAIN. *JS

Feb 21, 2018

ON FEBRUARY 19, 2018, I WAS DRIVING MY 2014 FORD FOCUS (VIN [XXX]) IN SUGAR LAND, TX.WHILE OPERATING THE VEHICLE I STOPPED AT AN INTERSECTION.THERE WAS ONE VEHICLE IN FRONT OF ME AT THE TRAFFIC LIGHT.ONCE THE LIGHT TURNED GREEN I SLOWLY ACCELERATED.WHILE I WAS ACCELERATING, THE VEHICLE SHIFTED GEARS SO HARD THAT IT ALMOST CAUSED ME TO HIT THE VEHICLE IN FRONT OF ME.THE TRANSMISSION BANGED INTO GEAR VERY HARD. I AM VERY CONCERNED THAT THE TRANSMISSION IN THIS VEHICLE HAS A MANUFACTURING DEFECT WHICH IS CAUSING THIS SEVERE SAFETY HAZARD. ON FEBRUARY 21, 2018 I TOOK THE VEHICLE TO HELFMANN FORD IN STAFFORD, TX. THEY INFORMED ME THAT THE WOULD BE ABLE TO LOOK AT MY TRANSMISSION FOR 2 MONTHS DUE TO THEIR TECHNICIAN BEING OUT STARTING MONDAY. I THEN WENT TO LEGACY FORD DEALERSHIP LOCATED AT 27225 SOUTH WEST FREEWAY ROSENBERG TX 77471.I MET WITH A SERVICE ADVISOR WHO IDENTIFIED HIMSELF AS JOHN SMITH. I REPORTED THE INCIDENT TO THE SERVICE ADVISOR ON FEBRUARY 21, 2018 AT APPROXIMATELY 10:30AM.I ADVISED HIM THAT I WAS CONCERNED THAT THE VEHICLE HAD A MANUFACTURING DEFECT THAT WAS CAUSING THE VEHICLE TO BE A SAFETY HAZARD.HE INDICATED THAT THIS WAS A KNOWN ISSUE WITH THIS MODEL VEHICLE. I PURCHASED THIS VEHICLE BRAND NEW. IT HAS NEVER SUFFERED ANY UNUSUAL WEAR OR TEAR AND HAS NEVER BEEN MISUSED.ADDITIONALLY, I HAVE HAD IT INTO THE FORD DEALERSHIP FOR THE EXACT SAME ISSUE AT LEAST THREE TIMES.I AM CONCERNED THAT THE ISSUE IS NOT BEING REPORTED TO NHTSA AND THAT THE AGENCY IS NOT AWARE OF THE SAFETY HAZARD ASSOCIATED WITH THIS VEHICLE. ADDITIONAL TRANSMISSION ISSUES INCLUDE VIOLENT SHUDDERING FROM A COMPLETE STOP AND WHILE DRIVING ON INCLINE. THE TRANSMISSION WILL BECOME STUCK IN FIRST AND SECOND GEARS AND WHINED UP BUT NOT SHIFT ANY FURTHER WITHOUT COMING TO A COMPLETE STOP TO "RESET" THE TRANSMISSION. *TR

Mileage: 43,500

Feb 16, 2018

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO BAD CLUTCH ON VEHICLE. *LD THE CONSUMER STATED THE DEALER DECLINED TO COMPLETE THE REPAIR. THE DEALER ADVISED THE CLUTCH WAS OUT OF WARRANTY. *JS *CN *JS

Feb 15, 2018

.CAR IS VERY DANGEROUS TO DRIVE IN TRAFFIC. TRANSMISSION IS UNDEPENDABLE

Mileage: 1,500

Feb 8, 2018

I BOUGHT FORD FOCUS 2014 SE BUT I FOUND OUT IT HAS BIG TRANSMISSION PROBLEMS THIS CAR HAS ONLY 87000 MILES.I TOOK IT TO DEALERSHIP THEY TESTED THEY SAID IT NEED TO REPLACE NEW FAMILY CLUTCH BUT NO UNDER WARRANTY COVERAGE .IT COST $1,750 THAT I HAVE TO PAY FROM MY POCKET.IT VERY BAD SO WITHOUT CAR I THINK I'M GOING TO LOSE MY JOB IT'S VERY BAD STUFF I HAVE EVER SEEN BEFORE.

Jan 26, 2018

CAR HAS BEEN PRESENTING TRANSMISSION ISSUES SINCE DAY 1. I BELIEVE THAT THERE IS A TRANSMISSION RECALL FOR THIS CAR, HOWEVER I DO NOT SEE IT LISTED FOR MY VIN #. THE ISSUES ARE PERCEIVED WHEN THE CAR IS IN MOTION, AND BOTH, CITY AND HIGHWAYS.

Mileage: 10

Jan 22, 2018

I STARTED MY VEHICLE AFTER I DROPPED MY 3 MONTH OLD OFF AT DAYCARE, IT WAS PARKED AND MY DASHBOARD WAS FLASHING "TRANSMISSION FAULT- SERVICE NOW". I PULLED OUT OF MY SPACE AND PARKED THE CAR TO RESTART , TO SEE IF MAYBE THE COMPUTER JUST NEEDED TO BE RESTARTED. AT THIS POINT THE DASHBOARD COMPUTER WAS GOING BLACK AND THEN TRYING TO TURN ON AND GOING BLUE. THE SPEEDOMETER STOPPED WORKING, I LOST ALL POWER STEERING. I DROVE IT HOME AND PARKED IT.

Mileage: 27,200

Jan 15, 2018

THE VEHICLE LOST THE ABILITY TO REVERSE (PARKING LOT), AND THE TRANSMISSION LURCHES WHILE SHIFTING GEARS (STREET/HIGHWAY). I TOOK IT TO THE SERVICE DEPARTMENT OF MY FORD DEALER, AND THEY SAID IT IS THE TCM MODULE -- THE SAME PART THAT IS THE SUBJECT OF A CLASS ACTION LAWSUIT. I'M AFRAID TO DRIVE THE VEHICLE BECAUSE EVERYONE WHO HAS THIS ISSUE SAYS IT RECURS AFTER FORD RE PROGRAMS THE TCM, WHICH DOES NOT FIX THE PROBLEM WHICH GETS PROGRESSIVELY WORSE, OFTEN LOSING POWER ON THE HIGHWAY OR THE STEERING WHEEL LOCKING. I DON'T TO KEEP HAVING TO DRIVE THIS VEHICLE UNTIL ENOUGH PEOPLE DIE.

Mileage: 60,825

Jan 3, 2018

I'VE HAD 10 PLUS TRANSMISSION ISSUES WITH THIS CAR IN LESS THAN 2 YEARS.

Mileage: 25,000

Jan 2, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE SHUDDERED AND JERKED BEFORE RETURNING TO NORMAL. THE FAILURE OCCURRED NUMEROUS TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MIRACLE FORD (1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615) 442-8845) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO RECALLS FOR THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

Jan 2, 2018

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED AND WAS NOT ENGAGING PROPERLY, CAUSING THE VEHICLE TO JERK AND LOSE ACCELERATION. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO FORD GREENWAY AUTO GROUP (9001 EAST COLONIAL DRIVE, ORLANDO, FL, 032817, PHONE 407-275-3200) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE WARRANTY REPAIR FOR THE DUAL CLUTCH AND THE TRANSMISSION CONTROL MODULE REPLACEMENT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

Dec 19, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 15 MPH AND DECELERATING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO BOGGUS FORD MC ALLEN (1400 E EXPY 83, MCALLEN, TX 78501, (956) 686-7411) TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Mileage: 25,000

Dec 11, 2017

STUDDERING AND SHUTTERING OF SHIFTING GEARS. SKIPS LIKE TRANSMISSISON IS SLIPPING

Mileage: 56,000

Dec 2, 2017

TRANSMISSION CLUTCHES SHUDDER/TRIED TO STALL, WAS FIXED LAST YEAR AT 4280 MILES. I NOW HAVE 7820 MILES AND TRANSMISSION IT SLIPPING/ CLUTCHES NOT WORKING CORRECTLY. ALL OCCURRENCES WHILE DRIVING HWY/LOW SPEEDS.

Nov 30, 2017

TRANSMISSION DOES NOT ENGAGE SMOOTHLY BETWEEN SHIFTS. TRANSMISSION IS SLOW TO FULLY ENGAGE INTO GEAR. VEHICLE SHAKES AND SHUDDERS WHEN PROGRESSING THROUGH GEARS. NO POWER DURING ATTEMPTED ACCELERATION. TRANSMISSION DOES NOT SHIFT INTO GEAR WHEN GAS PEDAL DEPRESSED. IN ALL CONDITIONS, STATIONARY, MOTION AND ALL LOCATIONS, CITY, HIGHWAY, TURNING. OCCURS CONTINUOUSLY FROM PURCHASE UNTIL CURRENT DATE.

Nov 30, 2017

IN THE CITY AFTER STOPPING AT LIGHT AND STARTING TO DRIVE CAR SHUDDERS, VIBRATES AND TIRES FEEL LIKE THEY ARE NOT ROTATING. WHICH THE CAR BEHIND ME TO STEP ON HIS BRAKES TO AVOID HITTING ME. ONCE I GET PASS THE "SHUDDER, VIBRATE AND JERKING THE CAR DRIVES O.K. I HAVE BEEN TOLD IT IS THE TRANSMISSION. I ALSO HAD THE CAR JERK FORWARD WITH INCREASE SPEED WITHOUT ME INCREASING MY SPEED.

Mileage: 19,000

Nov 27, 2017

THE 2014 FORD FOCUS HAS SEVERAL ISSUES. THE POWER SHIFT TRANSMISSION IS A COMPLETE DISASTER. IT JERKS, BUCKS, SHUDDERS, DELAYS SHIFTING, AND HAS AN ERRATIC SHIFTING PATTERN. THE UNEVEN AND ERRATIC SHIFTING CAUSES GAS MILEAGE TO FLUCTUATE BETWEEN 20 MPG AND 28 MPG.(ACTUAL NOT AVERAGE-AVERAGE IS SOMEWHERE BETWEEN 23 AND 25 MPG). THERE IS NEVER BETTER GAS MILEAGE THAN 28 MPG. THIS IS UNACCEPTABLE FOR A 4 CYLINDER VEHICLE THAT IS ADVERTISED AS 33 AVERAGE MPG. I HAVE SPENT A LOT OF TIME REGISTERING, FILING FOR, AND DOCUMENTING NECESSARY REPAIRS FOR THE CLASS ACTION LAW SUIT AND EVENTUAL ARBITRATION. THE LOCAL FORD DEALER HAS BEEN DIFFICULT TO WORK WITH AND WE ONLY HAVE ONE ON THE EAST SIDE OF THE BIG ISLAND OF HAWAII, WHERE I LIVE. THIS HAS BEEN A HUGE INCONVENIENCE AND I HAVE TO RENT A CAR EVERY TIME I TAKE THE FOCUS IN FOR REPAIRS. FORD HAS REPLACED THE CLUTCH WHICH HAS IMPROVED THE SHIFTING TO SOME DEGREE, BUT NOT MITIGATED THE PROBLEMS, COMPLETELY. THE CAR IS GOING IN FOR A THIRD EVALUATION AS IT IS STILL STAYING IN FIRST GEAR FOR AN INAPPROPRIATELY LONG TIME AND BUCKING AT LOW SPEEDS. I HAVE REQUESTED THAT FORD REPLACE OR REPURCHASE THIS VEHICLE. SO FAR, SO BAD. THE "DEAL" FORD OFFERED ME WAS NOTHING, AFTER I FILED MY PAPERWORK. I AM WAITING TO BE ASSIGNED AN ARBITRATOR, BUT THAT HAS BEEN STALLED BY A THIRD PARTY IN COLORADO, WHO WANTS THE RULES OF ARBITRATION CHANGED. I HAVE READ THE ENTIRE ARBITRATION DOCUMENT AND IT FAVORS FORD, OF COURSE. HOWEVER, IF THEY OFFER TO REPURCHASE OR REPLACE THIS VEHICLE, I WOULD BE AGREEABLE TO THAT. I DO NOT KNOW WHAT MORE THE COLORADO PEOPLE WANT, BUT IT IS STALLING ALL OF US WAITING FOR OUR CHANCE AT ARBITRATION. IN THE MEANTIME, I AM STUCK WITH THIS MAJOR LEMON VEHICLE, WHICH, IS COVERED UNDER HAWAII'S LEMON LAW AS WELL. FORD MANUFACTURED A SUB-STANDARD VEHICLE AND NEEDS TO TAKE IT BACK.

Mileage: 11,577

Nov 15, 2017 Crash

DUAL CLUTCH AND ELECTRICAL WIRING HARNESS SHIFTED TRANSMISSION IN DRIVE WHEN I WAS IN PARK RESULTING THE CAR WRECKING INTO MY GARAGE. CANISTER PURGE VALVE STUCK OPEN RESULTING IN LOW FUEL PRESSURE CAUSING THE VEHICLE TO STALL WHEN DRIVING ON THE HIGHWAY. SEVERAL OCCASIONS THE CAR GAVE ME INACCURATE GAS MILEAGE MILES TO EMPTY CAUSING ME TO BECOME STRANDED.TRANSMISSION SHUTTER WHEN THE VEHICLE IS OFF BUT YOU OPEN A DOOR OR TURN ON A LIGHT. TRUNK CAME OPEN WHILE I WAS IN THE CAR WASH. ANOTHER NCIDENT ALMOST CAUSING ME TO WRECK WHEN I WSS BRAKING THE CAR ACCELERATED. DEATH TRAP!

Mileage: 60,000

Nov 13, 2017

I HAVE HAD TRANSMISSION ISSUES WITH THIS VEHICLE SINCE ABOUT THE 10,000 MILE MARK. THE CAR SHUTTERS AND SHAKES WHEN ACCELERATING AND LOOSES POWER. IT WILL BARELY PULL HILLS AND AT TIMES WHEN DRIVING THE CAR WILL NOT SHIFT INTO GEAR AND THE RPMS HAVE REVED ABOVE 5000 AND IF I DIDN'T SHIFT INTO NEUTRAL I'M AFRAID THE MOTOR WOULD HAVE BLOWN. THIS OCCURRED WHEN I WAS MERGING INTO TRAFFIC ON THE INTERSTATE AND NEARLY CAUSED AN ACCIDENT. THERE HAS BEEN A WARRANTY EXTENSION BY YOU ALL FOR CERTAIN MODELS OF THIS VEHICLE BUT NOT ALL. I WOULD REQUEST YOU GUYS EXTEND THE WARRANTY TO ALL MODEL YEAR FORD FOCUS AS THE ISSUE SEEMS TO BE THE CLUTCH.

Mileage: 66,000

Nov 13, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH AND MERGING OFF A RAMP, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND SHIFTED TO NEUTRAL INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE, SHUT OFF, AND RESTARTED. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO MORRISTOWN FORD (1112 W MORRIS BLVD, MORRISTOWN TN, 37813) WHERE IT WAS DIAGNOSED THAT THE SEALS IN THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

Mileage: 10,000

Nov 7, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE JERKED WITHOUT WARNING. WHEN THE VEHICLE WAS IN THIRD GEAR, IT DROVE NORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JERRY DUNCAN FORD, 801 N ROANE ST, HARRIMAN, TN 37748) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: CAS 13448915. THE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

Nov 7, 2017

CAR TRANSMISSION JERKS, SPUTTERS, ACCELERATES AND STALLS. IN ADDITION NOW HAVING ISSUES WITH FUEL TANK NOT GUAGING AND NOW IT HESITATES, STALLS OUT AND IS NOT SAFE. CAR SUDDENLY STOPPED RUNNING HAD TO BE TOWED TO THE SHOP AND SHOP ADVISED THE FUEL TANK GUAGE WAS NOT OPERATING AND REGISTERING GAS. NOW I AM GOING TO HAVE TO TAKE IT BACK TO THE SHOP AS IT APPEARS IT MAY INVOLVE FUEL TANK, FUEL PUMP AND VAPOR MANAGEMENT. I ONLY KNOW THIS IS BECAUSE SEARCHING ON LINE I SEE MANY SIMIILAR COMPLAINTS ABOUT THE JERKING TRANSMISSION PROBLEMS, AND PROBLEMS WITH THE VEHICLE STALLING OUT. IT SAYS FORD IS NOT ACKNOWLEDING THIS AS A PROBLEM. I BELIEVE THEY NEED TO RECALL THIS AND FIX THIS ALTHOUGH IT APPEARS BASED ON REVIEWS EVEN AFTER REPEATED ATTEMPTS TO FIX IT IS STILL NOT RESOLVED. MANY CUSTOMERS HAVE HAD TO PAY THOUSANDS OF DOLLARS. THIS VEHICLE IS NOT SAFE TO DRIVE AND IS IN A CLASS ACTION LAWSUIT.

Mileage: 65,000

Nov 1, 2017

TRANSMISSION AT HIGHWAY SPEED JUMPS OUT OF GEAR. HAD FORD LOOK AT IT AND THEY WOULD NOT EVEN DRIVE IT JUST PUT IT ON THE COMPUTER AND SAID ITS FINE. ALSO IT SLIPS WHEN PULLING OUT. WORST CAR THAT I'VE OWNED NEVER BUY ANOTHER HAD 2007 WITH NO ISSUES

Mileage: 15,000

Nov 1, 2017

AT TIMES THE CAR WON'T START, THEN AFTER A FEW MINUTES IT STARTS. CUTS OFF WHILE DRIVING AT ANY SPEED AS IF IT IS OUT OF GAS. CUTS OFF ON THE INTERSTATE WHILE DRIVING AT HIGH SPEED OR LOW SPEED. FIRST THE BATTER AND OIL LIGHT APPEARS IN RED ON DASH WHEN PUSHING THE GAS NOTHING HAPPENS AND IT CUTS OFF. IT STALLS MORE AND MORE, THE FUEL GAGE SOMES GOES PAST FULL OR FLUCTUATES WHEN DRIVING. AFTER PUTTING GAS IN CAR IT STALLS MORE. ALSO, AS I PULL OFF AFTER STOPPED OR INITIALLY, THE CAR HESITATES AND SKIPS AND THE TIRES SKIP WHEN UNTIL IT GETS PAST 15 -20 MILES THEN THE TRANSMISSION IS STEADY WHEN IT'S NOT SALLING.. WHEN IT RAINS THE PASSENGER SIDE FLOOR AND ROOF LEAKS WATER CONSTANTLY WHEN I AM DRIVING IN WATER THE PASSENGER SIDE FLOOR GETS WET. WHEN IT RAINS AND THE CAR IS PARKED WATER LEAKS AND THE PASSENGER ROOF IS WET FROM FRONT TO BACK AS WELL AS ABOUT 2 INCHES OF WATER ON THE PASSENGER FRONT AND BACK ON THE FLOOR.

Oct 27, 2017

WHEN STARTING FROM A STOPPED MODE THE CAR JERKS THROUGH 1ST AND 2ND GEARS. WHEN ACCELERATING QUICKLY IT IS HARD TO CONTROL THE CAR. TOOK TO DEALER (MAX FORD HARRISONVILLE, MO) AND HE SAID IT WAS THE ELECTRIC CLUTCH. THE 2012 AND 2013 HAD A CAMPAIGN WITH AN EXTENDED WARRANTY OF 7 YEARS OR 100K MILES TO REPLACE THE CLUTCH. HE DID NOT KNOW WHY MY 2014 WAS NOT COVERED SINCE IT IS THE SAME ENGINE AND CLUTCH. MY CAR HAS 67K MILES SO IS OUT OF THE BASIC WARRANTY. I CALLED FORD AND THEY COULD NOT GIVE A REASON AS TO WHY IT WAS NOT COVERED. SHORT OF SPENDING 1500 DOLLARS TO HAVE CLUTCH REPLACED I AM STUCK. I WAS TOLD BY DEALER THIS WOULD ONLY BE A TEMPORARY FIX ANYWAY BECAUSE THE CLUTCH ONLY LASTS ABOUT 30K MILES.

Mileage: 67,000

Oct 25, 2017

VEHICLE HAS AN AUTOMATIC TRANSITION BUT DOES NOT TRANSITION FROM ONE GEAR TO THE NEXT PROPERLY. WHEN ACCELERATING FROM A STOP, THE VEHICLE JERKS BEFORE THE TRANSMISSION SWITCHES GEARS. THE "CLUTCH" HAS BEEN REPLACED BY THE DEALERSHIP ONE ALREADY AS "DEFECTIVE". THIS WAS APPROXIMATELY A YEAR AND A HALF AGO. NOW THE PROBLEM IS HAPPENING AGAIN. VEHICLE IS AT DEALERSHIP HAVING THE EXACT SAME REPAIR DONE. MAJOR DEVALUE TO VEHICLE AND CONCERNED THIS WILL JUST HAPPEN AGAIN SINCE THE CAR IS LESS THAN 3 YEARS OLD AND IS ALREADY HAVING THE THIRD CLUTCH INSTALLED (INCLUDING ORIGINAL).

Mileage: 60,000

Oct 24, 2017

I NOTICED THAT MY FORD FOCUS AUTOMATIC WAS DRIVING HESITANTLY/ SHUDDERING/ DELAYED GEAR SHIFTING, THE SAME SET OF PROBLEMS FOR WHICH MY CAR GOT A RECALL REPAIR 13 MOS. AGO IN WHICH THE CLUTCH AND SEALS WERE REPLACED. I TOOK MY VEHICLE IN TO THE DEALERSHIP SERVICE DEPT. WHERE THEY DISCOVERED THE SAME REPLACEMENTS NEED TO BE DONE AGAIN. COST QUOTE: $1500. THEY CLAIM IT'S NOT COVERED BY THE RECALL AND NOT UNDER EXTENDED WARRANTY.

Mileage: 63,700

Oct 24, 2017

WHEN VEHICLE IS IN A STOPPED POSITION AT FOR EX: A RED LIGHT AND YOU GIVE IT A LITTLE GAS TO MOVE - THE VEHICLE WILL LUNGE FORWARD OUT OF CONTROL - THE VEHICLE WILL ALSO ACCELERATE ON ITS OWN AND DECELERATE ON ITS OWN - AND GEARS ARE SPUTTERING - THIS IS A SERIOUS SAFETY HAZARD - WAS TAKEN TO FORD DEALERSHIP FOR REPAIR AND WAS TOLD ITS OPERATING NORMALLY. AND THESE PROBLEMS CONTINUE TO HAPPEN - THERE ARE CURRENT CLASS ACTION SUITS AGAINST FORD FOR FAULTY TRANSMISSIONS - MY DEALERSHIP AND FORD CORP REFUSE TO DO ANYTHING TO REMEDY THIS ISSUE -

Mileage: 1

Oct 10, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND THE CLUTCH FAILED TO SHIFT OUT OF GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ANDERSON FORD (124 S SANGAMON AVE, GIBSON CITY, IL 60936, PHONE NUMBER: (217) 784-4119) WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 16,481.

Mileage: 16,481

Oct 3, 2017

THE CLUTCHES IN THE FORD AUTOMATIC 6-SPEED POWER SHIFT TRANSMISSION FAIL WITHIN A YEAR TIMEFRAME. CURRENTLY ON MY THIRD SET OF CLUTCHES. A RECALL EXTENDING THE WARRANTY ON THESE CLUTCHES WAS ISSUED FOR THE SAME TRANSMISSION USED BETWEEN 8-1-10 AND 6-5-13. MY CAR WAS BUILD ON 12-8-13 AND DOES NOT HAVE THE EXTENDED COVERAGE BUT CERTAINLY HAS THE SAME PROBLEM. CLUTCHES FAIL WITHIN A YEAR AND EXHIBIT A CHATTERING JERKING CONDITION. FORD WILL NOT EXTEND THE WARRANTY ON MY VEHICLE. I FILED A COMPLAINT #CAS-12870770-Q5T9F0 WITH FORD CUSTOMER SERVICE.

Mileage: 45,000

Oct 3, 2017

5 SPEED MANUAL TRANSMISSION, LOSS OF POWER AT 3K RPM IN ALL GEARS. THIS OCCURED ON THE HIGHWAY AT 60 MPH, SPEED SLOWLY DECREASED TO 45 MPH AND I WAS ABLE TO EXIT THE HIGHWAY SAFELY. NO CHECK ENGINE LIGHTS OR WARNINGS. CALLED DEALERSHIP AND THEY SUGGESTED USING A FUEL INJECTION CLEANER.

Mileage: 42,000

Oct 2, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE HESITATED AND JERKED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO WESTERN AVENUE NISSAN (7410 S WESTERN AVE, CHICAGO, IL 60636) FROM WHERE IT WAS PURCHASED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION MALFUNCTIONED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO METRO FORD SALES AND SERVICE (6455 S WESTERN AVE, CHICAGO, IL 60636 (773) 776-7600) WHERE THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED ON JULY 28, 2016 PER TSB NUMBER: 15B22 (TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERTY TCM FAILURE WARNING- 2011-2015 FORD FIESTA AND 2012-2014 FORD FOCUS) AT FOX FORD LINCOLN (2501 N ELSTON AVE, CHICAGO, IL 60647 (888) 380-8568). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,800.

Mileage: 78,800

Sep 29, 2017

EXCESS CLUTCH SHUDDER DURING ACCELERATION IN LOWER GEARS. CAUSES VEHICLE TO ACCELERATE UNPREDICTABLY WHICH COULD CAUSE TRAFFIC ACCIDENTS. FORD REPLACED THE CLUTCH A FEW TIMES. BUT WON'T DO IT AGAIN. THEY SAY TSB 15-0120 WAS SUPERSEDED AND NO LONGER APPLIES TO MY VEHICLE. THIS PROBLEM IS GETTING WORSE OVER TIME. VEHICLE IS AT 89,354 MILES OVER TWO AND A HALF YEARS AND IS DRIVEN CAREFULLY AND SAFELY, AND SHOULD NOT HAVE NEEDED SO MANY CLUTCHES IN SUCH A SHORT TIME.

Mileage: 89,354

Sep 26, 2017

THE IS A SERIOUS ISSUE WITH THIS VEHICLE. IT ST-UDDERS BADLY AS YOU ACCELERATE. HOWEVER, UPON BRINGING THIS INTO THE FORD STORE IN PUEBLO THEY ARE USING SOME BULLSHIT EXCUSE SAYING THAT THIS IS A 14M01 AND THEREFORE NOT COVERED AS THE 14M02 IS. THEY ARE SHYSTERS AND THEY DON'T WANT TO COVER THEIR FAULTY PRODUCT. THIS IS A SAFETY ISSUE AND SHOULD BE RESOLVED. THE POOR LADY THAT BOUGHT THIS CARE FROM US CARPROS IN PUEBLO COLORADO IS THE VICTIM HERE. WHO CAN WE CONTACT TO RESOLVE THIS ISSUE. FORD CONVENIENTLY DOESN'T GIVE YOU A NUMBER TO HQ. WE DON'T REALLY KNOW WHERE TO GO WITH THIS ISSUE OTHER THAN TO YOU GUYS. FORD NEEDS TO HANDLE THIS! THIS CAR REACTS THIS WAY AS SOON AS YOU HIT THE GAS. IT SEEMS TO BE A VERY COMMON ISSUE WITH THIS MODEL AND YEAR OF FORD FOCUS AND FORD IN PUEBLO, CO AT LEAST IS TRYING TO DUCK IT.

Mileage: 59,912

Sep 15, 2017 Crash

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE CONTACT LOST POWER STEERING AND THE VEHICLE CRASHED INTO A GUARDRAIL. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE FENDER TO THE REAR QUARTER PANEL WAS SEVERELY DAMAGED. ADDITIONALLY, THE TRANSMISSION BEGAN TO SHUDDER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO HAGERSTOWN FORD (1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CLUTCH WAS REPLACED FOR THE SECOND TIME. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,999.

Mileage: 9,999

Sep 9, 2017

TRANSMISSION CHATTERS AND SHUDDERS, AND DOES NOT SHIFT IN CORRECT RPM RANGE (ACCORDING TO DEALERSHIP TEST). PS6 CLUTCH REPLACEMENT NECESSARY FOR SECOND TIME ON 2014 FORD FOCUS. FIRST REPLACEMENT AFTER 55K MILES. SECOND REPLACEMENT AFTER ANOTHER 35K MILES (TOTAL MILEAGE ON CAR 90K). SINCE CLUTCH FAILURE IS COMMON ON 2014 FORD FOCUS, NEED FORD WARRANTY EXTENDED TO COVER THIS EXPENSE. (FORD DEALERSHIP PRICE TO REPLACE THE CLUTCH IS $1341 FOR 9 HOURS OF LABOR PLUS $463 FOR CLUTCH AND $71 FOR THE SEAL ASSEMBLY OIL.) CLUTCH REPLACEMENT IS DUE TO MECHANICAL DESIGN; NOT DUE TO NORMAL WEAR AND TEAR, NOT DUE TO OPERATOR.

Mileage: 90,000

Sep 5, 2017

MY CAR HAS HAD MULITPLE ISSUES IN THE PAST 2 YEARS WITH OVER 7 VISITS PERTAINING TO THE TRANSMISSION . FROM THE BEGINNING ITS HAD PROBLEMS WITH STUTTERING AND HESITATING ON ACCELERATION.I'M CURRENTLY WITHOUT MY CAR FOR THE 5TH TIME THIA YEAR DUE TO PROBLEMS WHICH HAVE BEEN TAKEN CAR OF BY WARRANTY BUT IS STILL COATING ME MONEY DUE TO RENTALS .

Mileage: 59,691

Aug 31, 2017

THE VEHICLE WAS PURCHASED NEW AND THE PROBLEM WITH THE CLUTCH (WHICH HAS BEEN REPLACED TWICE) BEGIN TO OCCUR SHORTLY AFTER THE PURCHASE. WHILE DRIVING ON THE HIGHWAY OR ON MAIN ROADS WITH A STOP LIGHT THE CAR WOULD JERK WHEN I WOULD BEGIN TO EXCEL. THIS PROBLEM WAS NOTED EVERY TIME I TOOK MY CAR IN FOR AN OIL CHANGE. I WAS THEN NOTIFIED THAT THERE WAS A RECALL ON THE PART. THE PART WAS THEN REPLACED ONCE THE BACK ORDER SHIPMENT CAME IN. THE MODULE WAS EVENTUALLY UPDATED BECAUSE MY CONCERN WITH THE JERKING CONTINUED. IN JULY, MY CAR BEGAN TO HESITATE WHILE DRIVING AND THEN COMPLETELY CUT OFF WHILE IN REVERSE. THE CAR WAS THEN TOWED TO THE DEALERSHIP AND THE MODULE WAS REPLACED. TODAY AS I WRITE THIS NOTIFICATION THE PROBLEM WITH THE HESITATION WHILE THE CAR IS PLACED IN REVERSE HAS BEGUN AGAIN. I AM VERY UNHAPPY WITH THE CAR AND WAS TOLD THAT I WAS $10,000 UPSIDE DOWN ON THE CAR IF I TRADED IT IN. I DO NOT TRUST DRIVING THE CAR AND DAILY MY COMMUTE TO WORK IS OVER 65 MILES ON THE HIGHWAY.

Mileage: 76,000

Aug 31, 2017 Crash

WHILE DRIVING DOWN THE ROAD AT 30 MPH MY VEHICLE STALLED AND LOST COMPLETE POWER. I WAS NEARLY INVOLVED IN AN ACCIDENT, BUT FORTUNATELY THE ALERT DRIVERS AROUND ME WERE ABLE TO BRAKE IN TIME. A FRIENDLY SAMARITAN HELPED TO PUSH MY VEHICLE TO THE SIDE OF THE ROAD. THANKFULLY I WAS PHYSICALLY OKAY, BUT EMOTIONALLY NOT SO MUCH. I PURCHASED A BRAND NEW 2014 FORD FOCUS OFF OF THE LOT AND HAVE SINCE HAD NOTHING BUT ISSUES. I'M STILL PAYING ON THE VEHICLE TODAY AND NOW IT IS NOT IN USE UNLESS I CAN COME UP WITH 2,500.00 TO REPAIR THE ENTIRE FUEL SYSTEM. THIS SYSTEM SHOULD NOT HAVE FAILED AT ONLY 67,000 MILES. THERE IS AN ISSUED RECALL ON SIMILAR FORD VEHICLES MANUFACTURED FROM 2013-2015 WHICH IS THE SAME TIME FRAME IN WHICH MY VEHICLE WAS MANUFACTURED. AFTER REPEATED ATTEMPTS TO COME TO A RESOLUTION THROUGH FORD CUSTOMER SERVICE, THEY WON'T EVEN OFFER INFORMATION ON THE TYPE OF FUEL SYSTEM USED ON THE VEHICLES WITH THE RECALL BECAUSE THEY DON'T WANT TO BE LIABLE FOR THIS DEFECT. I'M OUT OF A VEHICLE AT 67,000 MILES AND HAVE NO CONSUMER PROTECTION. IT'S SCARY TO READ ABOUT THE 100'S OF PEOPLE WHO EXPERIENCED THE EXACT SAME FUEL SYSTEM MALFUNCTION AT SIMILAR MILEAGE. THIS IS A SERIOUS SAFETY ISSUE THAT FORD NEEDS TO ADDRESS IMMEDIATELY. IN ADDITION, SINCE I HAVE HAD THE VEHICLE THE TRANSMISSION HAS BEEN JERKY AND I CAN'T EVEN ACCELERATE ONTO A HIGHWAY. FORD HAD VEHEMENTLY DENIED THAT IT WAS ANYTHING WRONG WITH THE MANUFACTURER TRANSMISSION AND YET SINCE THEY HAVE ISSUED A RECALL ON THE TRANSMISSION, BUT NOW TELL ME I'M TOO FAR PAST MY WARRANTY(WHICH WAS ONLY 7,000 MILES AGO) I'M HEARTBROKEN BECAUSE I DON'T HAVE THE MONEY TO REPAIR THIS SORT OF SYSTEM, ESPECIALLY KNOWING IT IS A DEFECT ON THEIR PART.

Mileage: 67,000

Aug 28, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE LUNGED FORWARD AND STALLED. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC WAS ABLE TO RESET THE CHECK ENGINE INDICATOR AND THE VEHICLE OPERATED FOR SEVERAL DAYS BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO UPPER MARLBORO FORD (LOCATED AT 5701 CRAIN HIGHWAY, UPPER MARLBORO, MD 20772, TEL: (301) 627-5600). THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE ON SEVERAL OCCASIONS. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

Aug 23, 2017

RECEIVED A WARNING ON THE FREEWAY TO PULL OVER WHEN SAFE. WHEN SLOWING TO A STOP THE VEHICLE LOST ALL POWER AND HAD TO BE PUSHED OFF OF THE FREEWAY. A POWER CYCLE OF THE CAR RESTORED POWER.

Mileage: 24,000

Aug 21, 2017

THIS VEHICLE SHUTTERS ON ACCELERATION FROM A STOP SO BAD YOU HAVE TO HOLD ON TO THE STEERING WHEEL TIGHTLY. HAS ALREADY HAD THE CLUTCH REPLACED. THIS OCCURS EVERY TIME THE VEHICLE IS AT A STOP. I MARKED THE DATE AS AUGUST 18TH,BUT IT HAPPENS EVERY DAY.

Mileage: 36,000

Aug 18, 2017

FOCUS WAS BOUGHT BRAND NEW WITH 24 MILES ON IT, DECEMBER OF 2013. AROUND 6 MONTHS INTO HAVING IT THE FOCUS STARTED TO SHUDDER ANYTIME THE GAS PEDAL WAS PRESSED, THEN WILL TAKE OFF LIKE NORMAL AFTER A FEW SECONDS. THIS IS HAPPENING DRIVING DOWN THE ROAD OR COMING FROM A STOP. WE'VE ALMOST BEEN HIT SEVERAL TIMES DUE TO DELAYS IN INTERSECTIONS. IT HAS BEEN TAKEN TO FORD MANY TIMES FIRST THEY WOULD TELL US "OH IT IS JUST THE WAY THE ENGINE WORKS, IT'S HOW YOU GET GREAT MILEAGE".. THEN HEARD ABOUT THE RECALL, TOOK IT IN AND THEY REPLACED THE AC CLUTCH TELLING US THAT IS WHY IT SHUDDERED. NOT EVEN A WEEK LATER SAME PROBLEMS STARTED HAPPENING. THEY KEPT REFUSING TO FIX THE PROBLEM. NOW, AFTER THE MANUFACTOR WARRANTY IS EXPIRED THEY TELL US THE CLUTCHES NEED TO BE REPLACED , AND THAT IT IS NOT COVERED UNDER TRANSMISSION WARRENTY.. THIS HAS BEEN ON GOING SINCE 2014, IT NEEDS TO BE FIXED. ALSO THE HORN STOPPED WORKING ONE DAY FOR NO REASON AT ALL, THEY LOOKED AT THAT IT. THE TECH SAID THEY NEED TO REPLACE THE ENTIRE HORN AND THAT ITS A COMMON PROBLEM AMONG THE FOCUS . THIS IS UNACCEPTABLE AND FORD NEEDS TO FIX THESE PROBLEMS.

Mileage: 8,000

Aug 13, 2017

I WAS DRIVING MY 2014 FORD FOCUS CAME TO A LIGHT TO MAKE A RIGHT TURN, CAME TO A STOP, THEN PROCEEDED TO TURN WHEN CAR HESITATE TO DRIVE WHEN I PRESSED ON THE GAS, IT WAS LIKE THE CAR HAD SHUT DOWN, ENGINE LIKE WAS FLASHING, BUT WAS ABLE TO COAST TO A AREA WHERE I WAS SAFE . TURNED IGNITION OFF THEN TRIED TO RESTART, CAR WOULD NOT START .

Mileage: 69,071

Aug 8, 2017

FOR THE SECOND TIME NOW, MY TRANSMISSION IS JERKING, STUTTERING, AND HESITATING, WITH THE ADDITION OF IT COMPLETELY NOT GOING INTO DRIVE AT ALL THIS TIME, AND THE CHECK ENGINE LIGHT CAME ON. THIS ISSUE HAS BEEN KNOWN BY FORD FOR A VERY LONG TIME, AND YOU AT THE NHTSA HAVE BEEN INFORMED AS WELL. THE DEALERSHIP SUPPOSEDLY FIXED THIS ONCE, AND I HAVE THAT PAPERWORK, BUT LIKE THOUSANDS OF OTHER CONSUMERS WHO ARE HAVING THIS ISSUE AND HAD IT SUPPOSEDLY FIXED, IT HAS RETURNED! WHY ARE YOU WAITING UNTIL THIS ACTUALLY KILLS SOMEONE, BEFORE YOU DO ANYTHING? MY FIANCE WAS AT AN ONRAMP ENTRANCE THAT WAS RIGHT AT THE GAS STATION WHEN THIS HAPPENED THIS TIME AND BECAUSE IT WOULDN'T EVEN SWITCH TO DRIVE, HE WAS ALMOST REAR ENDED. SOMEONE IS GOING TO GET HURT OR KILLED WITH THIS TRANSMISSION. IT EFFECTS PEOPLE IN VARIOUS WAYS, AT VARIOUS TIMES, HAS CAUSED SOME PEOPLE TO RECEIVE TICKETS BECAUSE IT REFUSED TO DECELERATE IN SCHOOL ZONES, WHICH COULD HAVE KILLED CHILDREN, IT STUTTERS UPON ACCELERATION AND THEN JERKS INTO SPEED, IT DOESN'T GO INTO GEAR AT TIMES, IT ISN'T SHIFTING PROPERLY, AND ALL KINDS OF STUFF. AND EVEN WHEN THE DEALERSHIP "FIXES" IT, IT IS A TEMPORARY FIX AND IT GOES BACK INTO THE SAME ISSUE WITHIN 40,000 MILES. THIS IS A VERY SERIOUS AND DANGEROUS ISSUE THAT ISN'T BEING TAKEN SERIOUSLY ENOUGH! IT IS VERY WELL KNOWN BY FORD, AS WHEN I TOOK IT TO DEALERSHIP FOR THIS THE FIRST TIME, THE GUY (I HAVE ALL HIS INFO AND PAPERWORK) INFORMED ME THAT JUST AT THAT DEALERSHIP ALONE, THEY DO ABOUT THREE OF THOSE TRANS ISSUES PER DAY. ALL THEY DO IS " SEE HISTORY FOR SOP. INSTALLED BV6Z 7B546 F: CLUTCH ASY. VERIFIED CONCERN. CHECK OASIS. FOUND TSB 15-0120. REPROGRAMMED PCM AND TCM. CLEARED CODES....REMOVED AND REPLACED TRANSMISSION AND NEW CLUTCH...REPROGRAMMED...ETC.." WHICH IS ONLY A TEMPORARY FIX AND THEY KNOW IT. EVERYONE HAS TO BRING BACK OVER AND OVER! SOMEONE WILL DIE!!

Mileage: 91,000

Aug 7, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE TO APPROXIMATELY 70 MPH, THE VEHICLE FAILED TO RESPOND OR WOULD JERK EXCESSIVELY UNTIL THE DESIRED SPEED WAS REACHED. BROADWAY FORD DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHO DIAGNOSED THE SAME FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE WOULD CONTINUE DESPITE A REPAIR. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT TRADED IN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 12381390. THE CONTACT STATED THERE WAS A CLASS ACTION LAWSUIT; HOWEVER, BECAUSE THE VEHICLE ONLY RECEIVED DIAGNOSTIC TESTING REGARDING THE FAILURE TWICE RATHER THAN AT LEAST THREE TIMES, THE CONTACT WAS NOT ABLE TO RECEIVE REIMBURSEMENT. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. *JS

Mileage: 21,000

Aug 7, 2017

WHEN DRIVING VECHICAL IT WILL SOMETIMES SHUTTER WHEN GOING UP AN INCLINE AND WHEN I STOPS AT A STOP LIGHT OR SIGN AND I ACCELERATE THE CAR TO GO THE CAR WILL LUNG FORWARD AT TIMES. I HAVE A LITTLE OVER 17,000 MILES ON MY CAR AND AS OF AUGUST 7TH 2017 THE CLUCHES HAVE TO BE REPLACED BY A FORD DEALERSHIP.

Aug 4, 2017

THE TRANSMISSION ON THIS VEHICLE IS TERRIBLE. I HAVE TAKEN THE CAR IN FOR THE RECALL ON THE CLUTCH ASSEMBLY BUT THAT HAS NOT HELPED THE ISSUE. THERE IS MAJOR HESITATION WHEN FIRST APPLY THE GAS PEDAL AT TAKE OFF AND IT CAUSE THE CAR TO "JUMP" OR HESITATE. THIS AS ALMOST CAUSED ACCIDENTS ON MAY OCCASIONS AND YOU HAVE TO BE REALLY CAREFUL WHEN PULLING INTO THE FLOW OF TRAFFIC. I FEEL THAT IT IS A REAL SAFETY ISSUE AND I AM NOT SURE WHAT THE FIX IS SINCE THEY HAVE REPAIRED IT ONCE ALREADY. IT DOESN'T HAPPEN ON A HIGHWAY, IT ONLY HAPPENS WHEN TAKING OFF FROM A STOPPED POSITION. THIS HAS BEEN AN ON GOING ISSUE SINCE I PURCHASED THE VEHICLE. IT IS THE LAST FORD PRODUCT I WILL EVER OWN, BAD DESIGN

Mileage: 20,000

Aug 3, 2017

WHEN DRIVING AT LOW SPEEDS TRANSMISSION SHIMMERS AND THERE IS HESITAION. ALSO WHEN STARING OFF FROM A STOP THE CAR IS SLOW AT ACCELERATING. WINDSHIELD WIPERS WHEN SET TO LOW OR HIGH ONLY RUN FOR A FEW MINUTES THEN SWITCH TO INTERMITTENT. I WAS ALMOST IN AN ACCIDENT TODAY TELRAVELING AT 50 MPH BECAUSE THE WINDSHIELD WIPER ISSUE IN A BAD STORM WIPERS STOPPED AND WENT TO INTERMITTENT. THE POWER TRAIN ISSUE STARTED IN 2015.

Mileage: 42,500

Jul 31, 2017

DELAYED ACCELERATION AND PROBLEMS WITH DOWNSHIFTING RESULT IN UNSAFE MOVEMENT. THESE UNSAFE CONDITIONS OCCUR WHEN ACCELERATING FROM A STOP, DECELERATING, AND WHILE IN MOTION ON CITY STREETS AND HIGHWAYS. THE CLUTCH HAS BEEN REPLACED TWICE AND YET THE PROBLEM CONTINUES. MY VEHICLE ONLY HAS 38,000 MILES ON IT. THESE PROBLEMS HAVE BEEN PRESENT SINCE THE DAY I DROVE THE BRAND NEW CAR OFF THE LOT. I HAVE NOT BEEN IN AN ACCIDENT BECAUSE OF THIS YET, BUT FEEL VERY UNSAFE AND AN ACCIDENT IS INEVITABLE. FORD SERVICE HAS BEEN UNABLE TO FIX THE PROBLEM.

Jul 28, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO BRING THE VEHICLE TO THE DEALER (PEACOCK FORD IN MAITLAND, FLORIDA) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DIAGNOSED AS HAVING CLUTCH FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR OTHER TIMES AND THE VEHICLE WAS TAKEN TO SUN STATE FORD IN ORLANDO, FLORIDA. THE CLUTCH WAS REPLACED AGAIN, BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

Mileage: 29,000

Jul 26, 2017

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION SLIPS AND SHUDDERS. CONSUMER STATES VEHICLE HAS MANUAL TRANSMISSION DISGUISED AS AUTOMATIC TRANSMISSION. *SMD THE CONSUMER WAS ADVISED BY THE DEALER THAT VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS REPROGRAMMED AND THE CLUTCH WAS REPLACED. THE FAILURE WORSENED. THE MAUFACTURER WAS CONTACTED, BUT DID NOT OFFER ANY ASSISTANCE. *JS

Mileage: 6,000

Jul 24, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE JERKED, STALLED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. IN ADDITION, THE CONTACT EXPERIENCED A FAILURE WITH THE GEAR SHIFTER CHANGING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER (MONACO FORD, 767 NEW LONDON TURNPIKE, GLASTONBURY, CT, 06033,) WHERE IT WAS DIAGNOSED THAT THE E-VAP CHAMBER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Mileage: 20,000

Jul 19, 2017

FORD FOCUS WILL LOSE POWER ON THE HIGHWAY. FORD TOLD ME THAT'S HOW THE CAR IS AND THAT THE CLUTCH ON THE FOCUS AND FIESTA ARE FAULTY FROM THE FACTORY. THE CAR IS A 2014 WITH 62,000 MILES.

Mileage: 62,000

Jul 18, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD EXPERIENCE SEVERE JERKING AND VIBRATION WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER JURGESON FORD LOCATED IN RICH FIELD, UTAH WHERE THE VEHICLE WAS DIAGNOSED THAT THE CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. THE CLUTCH WAS REPLACED BUT APPROXIMATELY 4 YEARS LATER THE FAILURE HAD REOCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

Mileage: 24,000

Jul 17, 2017

THERE IS A PROBLEM WITH MY TMC WHICH CONTROLS MY CLUTCH. THE TMC HAD TO BE RECALIBRATE A YEAR AND A HALF AGO AND A NEW CLUTCH NEED TO TO BE INSTALLED. WHEN THERE IS AN ISSUE THE CAR "SHUDDERS", LOSES SPEED, HAS TROUBLE MERGING INTO TRAFFIC OR TAKING TURNS. AGAIN MY CAR FELT THE SAME WAY. APPARENTLY THIS TIME THERE IS NOTHING WRONG WITH THE TMC, BUT THE CLUTCH NEEDS TO BE REPLACED AGAIN, JUST ABOUT 18 MONTHS LATER. TO HAVE MY CLUTCH REPLACED TWICE WITHIN THREE YEARS SEEMS ABSURD. EVEN THE DEALERSHIP NOTES THAT THE CLUTCH PACKAGE PUT IN MY CAR THE FIRST TIME HAD KNOWN ISSUES AND WEREN'T THAT GREAT. THIS IS A SAFETY CONCERN FOR MYSELF AND OTHERS ON THE ROAD. I'D HOPE FORD OR SOMEONE LOOKS FURTHER INTO THIS. THERE SEEMS TO BE A CLASS ACTION LAW SUIT IN THE WORKS, BUT I AT LEAST WANTED TO VOICE MY SAFETY CONCERNS. KINDEST REGARDS

Jul 15, 2017

ON MAY 6, 2017 WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 55-60 MILES PER HOUR, THE ENGINE SUDDENLY PROPULSION, AND EFFECTIVELY STALLED. THE CHECK ENGINE LIGHT CAME ON SIMULTANEOUSLY. (IT WAS NOT ON BEFORE). THE VEHICLE SLOWLY LOST POWER. I WAS ABLE TO GET IT OFF THE HIGHWAY AND SAFELY INTO A PARKING LOT. I HAD IT TOWED TO A NEARBY FIRESTONE, WHICH RAN A DIAGNOSTIC WHICH REVEALED THAT A PORTION OF THE ENGINE WAS DEFECTIVE AND HAS RESULTED IN SPLICING OF WIRES, WHICH NEEDED TO BE REPLACED. I WAS INFORMED THAT THERE IS A TECHNICAL SERVICE BULLETIN, #14-0215 BUT THAT FOR IS REFUSING TO PAY FOR THE REPAIRS EVEN THOUGH THE VEHICLE STILL IS UNDER POWERTRAIN WARRANTY. THE VEHICLE SEIZED AND EFFECTIVELY STALLED ON THE HIGHWAY WITHOUT WARNING, AND I'M LUCKY THAT NO ONE WAS HARMED. SEE ATTACHED INVOICE FOR REPAIR INFORMATION.

Mileage: 56,196

Jul 12, 2017

ON ACCELERATING CAR WILL JERK /STUTTER AS IN NOT GO..THIS HAPPENS ALSO AFTER SLOWING TO GO THROUGH A DIP THEN ACCELERATING TO GO AGAIN ,HAPPENS AFTER SLOWING TO MAKE A TURN .ALSO.HAPPENS WHEN ACCELERATING TO GO UP INCLINES SOMETIMES TO AS IF IT CAN'T DECIDE WHAT GEAR IT WANTS TO BE IN..MY CAR HAS AN AUTOMATIC TRANSMISSION ..SOMETIMES SCARED ME CAUSE WILL DO IT WHEN I'M PULLING INTO ON COMING TRAFFIC ..AND CAR WON'T GO.I HAVE CONTACTED SERVICE DEPT AT FORD AND THEY TOLD ME THIS YEAR VEHICLE WAS KNOWN FOR THIS ..I AGAIN HAVE SCHEDULED AN APPT FOR IT TO BE CHECKED ..THIS HAS BEEN GOING ON SINCE I FIRST ACQUIRED MY CAR IN AUG 31 2016 ...

Jul 11, 2017

WHEN BEGINNING TO ACCELERATE THE TRANSMISSION HAS A DELAY AND/OR A 'BUCK' CAUSING HESITATION OR UNWANTED SURGE IN ACCELERATION. I HAVE HAD THIS TO THE DEALER SOON AFTER PURCHASE AND THEY DID NOT RESOLVE.

Mileage: 1,000

Jun 26, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A RED LIGHT AT 4 MPH, THE VEHICLE JERKED FORWARD AS THE CLUTCH SLIPPED. THE VEHICLE WAS TAKEN TO RAMSEY FORD LOCATED AT 1233 TELEGRAPH RD, RISING SUN, MD 21911 WHERE IT WAS DIAGNOSED THAT THE CLUTCH HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS TAKEN TO RAMSEY FORD EACH TIME, GIVEN THE SAME DIAGNOSIS, AND GIVEN THE SAME REPAIRS. THE FAILURE THEN RECURRED A THIRD TIME AND THE VEHICLE WAS TAKEN TO A DEALER LOCATED AT 1701 BELAIR RD, BEL AIR, MD 21014, WHERE IT WAS DIAGNOSED THAT THE CLUTCH HAD AGAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

Jun 22, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH AND WHEN THE VEHICLE NEEDED TO SWITCH GEARS, IT FAILED TO DOWN SHIFT. THE CONTACT ATTEMPTED TO REVERSE THE VEHICLE TO AVOID BEING IN TRAFFIC HOWEVER THE REVERSE FUNCTION FAILED AS WELL. THE CONTACT HAD THE VEHICLE TOWED TO THE KOONS SILVER SPRING FORD DEALER WHO DIAGNOSED THAT THE TRANSMISSION AND CLUTCH FAILED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE CLUTCH HAD PREVIOUSLY REPLACED ON JUNE 10, 2015. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS PREVIOUSLY PROVIDED DUE TO THE CUSTOMER SATISFACTION WARRANTY WHICH HAD SINCE EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

Jun 22, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE FROM A STOP. THE CONTACT HAD TO REMOVE HIS FOOT FROM THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO ACCELERATE. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE JC LEWIS FORD DEALER IN SAVANNAH, GA WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED DUE TO AGE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT A FEW YEARS AGO, THE TRANSMISSION WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

Jun 21, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE HESITATED AND VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (TRISTAR FORD IN BLAIRSVILLE, PA) WHERE AN UNKNOWN RECALL REPAIR WAS PERFORMED. THE FAILURE RECURRED SEVERAL TIMES AFTER APPROXIMATELY THREE MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL AVAILABLE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. UPDATED 11/02/17*LJ *TR

Mileage: 49,000

Jun 21, 2017

BOUGHT A 2014 FORD FOCUS 1/17/16AND 6 MONTHS AFTER OWNING IT, THE VEHICLE SHUDDERED WHEN TAKING OFF AT A GREEN LIGHT, HAD LOST POWER AROUND CORNERS. GOT A RECALL NOTICE JUNE 2016 GOT A NEW CLUTCH AND TRANSMISSION POWER TRAIN. JANUARY 2017 PROBLEM PERSISTED BROUGHT IT BACK TO THE DEALER THEY SAID ITS OVER 60,000 WARRANTY AND HAVE TO PAY CASH FOR THE TRANSMISSION REPAIR . COULD NOT DRIVE THE CAR SAFELY IT WOULD NOT SHIFT. BROUGHT IT BACK WITHOUT RECALL NOTICE JUNE 20, 2017, AND THE DEALER SAID THEY WILL FILE A 360 ON REPAIR OF THE CLUTCH. WAITING FOR THE DEALER TO CALL NOW 6/21/17 . I NEED A RELIABLE CAR FOR WORK AND MY FAMILY AND CAN NOT DRIVE THIS CAR. SO SCARED DRIVING IT 3/4 CLOSE CALLS AND REAR ENDS. IT SITS AS I PAY FOR IT EVERY MONTH.

Mileage: 45,000

Jun 20, 2017

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *LD THE CONSUMER STATED AFTER ACCELERATING FROM A STOP THE WOULD VIOLENTLY SHUTTER. THE VEHICLE WAS REPAIRED TWICE AT NO CHARGE TO THE CONSUMER. IT WAS ADVISED THAT THE FAILURE WAS DUE TO A ROTATING TRANSMISSION. ALSO, THE PARTS FOR THE DOOR LATCH RECALL REPAIR WERE NOT AVAILABLE. UPDATED 06/20/2017 *JS

Jun 19, 2017

WHEN TRYING TO DRIVE UP A STEEP CITY STREET, THE ENGINE LUGGED DOWN AND ALMOST DIED SEVERAL TIMES BEFORE REACHING THE TOP OF THE HILL. I WOULD RELEASE AND STEP ON THE GAS PEDAL AND IT WOULD REV UP A LITTLE, BUT THEN THE POWER WOULD DROP OFF AGAIN ALMOST DIED EACH TIME. I TOOK THE VEHICLE INTO THE DEALER FOR SERVICE UNDER WARRANTY AND THEY WERE ABLE TO FIX IT. THE TRANSMISSION WAS NOT SHIFTING DOWN UNDER LOAD AS IT SHOULD HAVE. IT NOW APPEARS TO BE WORKING PROPERLY. IF THE ENGINE HAD QUIT, POWER STEERING AND BRAKES WOULD HAVE BEEN LOST AND IF THAT HAD HAPPENED I MAY HAVE ROLLED BACK DOWN THE HILL, THROUGH A BARRICADE AND ONTO THE FREEWAY ABOUT 30 FEET BELOW. THANK GOD THAT DID NOT HAPPEN.

Mileage: 16,200

Jun 16, 2017

TRANSMISSION PROBLEMS SINCE THE DAY I PURCHASED IT(3/31/2014). IT HESITATES FROM A DEAD STOP OR IN MOTION, SHUTTERS WHEN ACCELERATING FROM A STOP. SLIPS OUT OF GEAR FROM A DEAD STOP OR IN MOTION. AFTER I BROUGHT IT IN FOR A RECALL (1/18/2017) IT NOW SLIPS OUT OF GEAR AND DEALER SAYS IT NEEDS A NEW CLUTCH FOR $2,000 WHEN IT DID NOT HAVE THAT ISSUE BEFORE THE RECALL. I DRIVE 95% HIGHWAY. CAR HAS 76,000 MILES ON IT. IT'S AN AUTOMATIC. I'VE HAD MULTIPLE CARS WITH AUTOMATIC TRANSMISSIONS IN THEM AND THEY HAD OVER 200,000 MILES ON THEM WITH NO ISSUES. I BELIEVE THIS TRANSMISSION IS DEFECTIVE AND FORD NEEDS TO REPLACE IT. I HAVE BROUGHT THE CAR IN SEVERAL TIMES BEGINNING WITH THE FIRST WEEK I HAD IT WITH TRANSMISSION PROBLEMS. IT WOULD HAVE BEEN IN A LOT MORE BUT THEY STATED THIS IS NORMAL. I NOW HAVE A CAR I CAN'T DRIVE NOR HAVE $2,000 TO FIX IT. I TAKE VERY GOOD CARE OF MY CARS AND EXPECTED THIS TO LAST LONGER THAN 3 YEARS BEFORE A MAJOR REPAIR. NOW WITH THIS KNOWN ISSUE, MY $30,000 VEHICLE THAT I PAID FOR ONLY 3 YEARS AGO IS ONLY WORTH ABOUT $6,000 ON A TRADE IN. I STILL OWE $12,000 ON IT. HOW IS THIS NORMAL OR FAIR. REPAIRING A DEFECTIVE TRANSMISSION IS NOT A SOLUTION SINCE IT WILL FAIL AGAIN. IT NEEDS TO BE REPLACED. IS IT TRUE THAT FORD KNEW ABOUT THESE DEFECTIVE TRANSMISSIONS YET STILL INSTALLED THEM? THIS IS NOT FAIR TO US AS CONSUMERS TO KNOWINGLY BE SOLD A DEFECTIVE UNSAFE VEHICLE. PLEASE CONSIDER PLACING A RECALL ON THESE VEHICLES AS THEY ARE UNSAFE TO DRIVE IN THEIR CURRENT CONDITION.

Mileage: 5

Jun 12, 2017

IF I AM STOPPED AT A LIGHT OR STOP SIGN ON AN INCLINE, AND I TAKE MY FOOT OFF THE BREAK, THE CAR WILL ROLL BACK UNTIL I AM ON LEVEL GROUND; ALL WHILE THE CAR IS IN DRIVE. I HAVE TAKEN IT TO THE DEALER TWICE AND EACH TIME THEY SAY THAT IT IS JUST THE WAY THIS MODEL IS AND THEY CAN NOT DO ANYTHING ABOUT IT. I AM CONCERNED ABOUT MY SAFETY AND THE SAFETY OF OTHERS BECAUSE I MAY TAKE MY FOOT OFF THE BREAK AND BEFORE I CAN APPLY GAS I MAY ROLL INTO THE CAR BEHIND ME.

Mileage: 48,000

Jun 6, 2017

WHEN I AM AT A COMPLETE STOP AND I ATTEMPT TO ACCELERATE, MY FORD JERKS RAPIDLY. IN ORDER TO DRIVE THE VEHICLE I HAVE TO PRESS ON THE GAS FORCIBLY IN ORDER TO ACCELERATE TO A NORMAL SPEED LIMIT. AFTER SEVERAL ATTEMPTS TO COMPLAIN TO THE ORGINAL DEALERSHIP METRO FORD ON NOLAND ROAD OF THE ISSUE I WAS TOLD THAT IT WAS A SHUDDER TRANSMISSION PROBLEM. THE FORD DEALERSHIP WILL NOT SOLVE THE ISSUE AND ALTHOUGH THEY STATED THEY RESET THE ISSUE THEY TRY TO CONVINCE ME THAT IT IS NORMAL WHEN IN FACT IT IS NOT. THIS VEHICLE IS AN EXTREME HAZARD AND UNSAFE TO DRIVE FOR ME AND MY CHILDREN. I AM AFRAID IT WILL STALL AT A BUSY INTERSECTION IN THE FUTURE.

Mileage: 1,500

May 26, 2017

MY FOCUS HESITATES WHEN HITTING GAS AFTER I'VE BEEN STOPPED. IT FEELS LIKE THE CAR IS GOING TO HESITATE. IT'S ALSO DIFFICULT TO DRIVE ON HILLY ROADS. THERE'S NO POWER AND IT FEELS LIKE I'M GOING TO STALL. FORD TELLS ME THERE IS NO RECALL BUT I SEE PLENTY OF WEBSITES WHERE PEOPLE ARE VOICING THEIR COMPLAINTS FOR THE SAME ISSUE. SOMETIMES THE CAR WON'T GO IN REVERSE WHEN I'M PULLING OUT OF A PARKING SPACE. THIS IS VERY DANGEROUS.

Mileage: 30,000

May 25, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, RESTARTED THE VEHICLE, AND RESUMED DRIVING. THE CONTACT STATED THAT THE FAILURE RECURRED WHEN THE ENGINE BECAME HOT. THE VEHICLE WAS TAKEN TO THE JOHNSON CITY FORD DEALER IN TENNESSEE WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FRICTION ELEMENT B STUCK ON, AND THE CLUTCH ENGAGEMENT BEARING AND CLUTCH LEVERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NOTHING ELSE COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Mileage: 73,000

May 23, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WITHIN TWO MONTHS OF OWNING THE VEHICLE, THE VEHICLE VIBRATED, JERKED, AND LUNGED WHEN APPROACHING A STOP. THE DEALER HAD REPLACED THE CLUTCH ASSEMBLY FOUR TIMES, WHICH FAILED TO PROVIDE A SOLUTION. THE MANUFACTURER PROVIDED NO SOLUTION TO THE DEALER AND THERE WAS NO VOLUNTARY MANUFACTURER RECALL. THE MANUFACTURER INDICATED THAT THEY WOULD PROVIDE A SERVICE CAMPAIGN TO REPLACE THE PART REPEATEDLY. THE CONTACT FELT THAT REPLACING THE SAME OEM PART WAS NOT PROVIDING A REMEDY. THE CONTACT WAS UNABLE TO GET THE VEHICLE REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 0. UPDATED 07/18/17*LJ *AS

May 19, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE VIBRATED AND DID NOT ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND THE CLUTCH WAS REPLACED. THE FAILURE RECURRED AFTER APPROXIMATELY ONE YEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CLUTCH WAS REPLACED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO CONTINUE TO REPLACE THE PART WITH DISCOUNTS. THE CONTACT REQUESTED A BUY-BACK, BUT THE MANUFACTURER DECLINED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

Mileage: 2,000

May 13, 2017

VEHICLE JERKS ON STREETS AND HIGHWAYS. TRANSMISSION IS FAULTY. NHTSA HAS ALREADY RECEIVED SEVERAL COMPLAINT REGARDING THIS SPECIFIC ISSUE. WHY HASN'T THERE BEEN A FORCED RECALL? IT'S A PROBLEM THAT AFFECTS SEVERAL CUSTOMER'S DRIVING THE SAME MODEL.

Mileage: 25,000

May 12, 2017

THE CAR SHUDDERS AND SHAKES WHILE DRIVING! THE VEHICLE STALLS WHEN PULLING OUT INTO TRAFFIC OR AT YEILD SIGNS ON ANY TYPE OF ROAD.WHEN STOPPED AT RED LIGHTS OR STOP SIGNS AND TRYING TO START OFF CAR SHUDDERS AND SHAKES SO BAD IT MAY TAKE A FEW MINUTES FOR THE CAR TO ACTUALLY GO AGAIN. THE WORST ASPECT IS WHEN TRYING TO PULL OUT INTO TRAFFIC OF EXPRESSWAYS OR LOCAL ROADS AND THE CAR STALLS!

Mileage: 65,000

May 11, 2017

MY VEHICLE HAD BEEN BROUGHT IN FOR TRANSMISSION ISSUES BEFORE FOR SLIPPING, AND DELAY WHEN THE GAS IS DEPRESSED. SINCE THE REPAIR I'VE NOTICED THE CAR'S TRANSMISSION WHILE PUT IN REVERSE WILL FEEL LIKE IT SLIPS INTO NEUTRAL. IT HAPPENED WHILE I WAS BACKING INTO MY PARKING SPOT IN MY APARTMENT COMPLEX. THE TRANSMISSION IS ALSO VERY JERKY WHEN ACCELERATING ON AN INCLINE AND WILL START TO ROLL BACKWARDS. THIS WAS ALSO A PROBLEM PRIOR TO THE INITIAL REPAIR SO I DON'T KNOW IF THIS IS SIGNIFYING THE RETURN OF THE PROBLEM. IN ADDITION TO THE TRANSMISSION PROBLEM THE CONTROLS ON THE STEERING WHEEL ARE ALSO NON-RESPONSIVE OR WILL CONTROL SOMETHING OTHER THAN WHAT IT IS SUPPOSED TO BE FOR (EX: VOLUME + AND - CHANGE THE RADIO STATION OR END A CALL). IN ADDITION TO THIS, THE SYNC SYSTEM WILL EITHER NOT CONNECT TO THE PHONE VIA BLUETOOTH OCCASIONALLY OR IT WILL NOT BE ABLE TO RECOGNIZE THE DEVICE. KEEP IN MIND THAT THE PHONE CONNECTING IS A GALAXY S7, SO I KNOW IT IS COMPATIBLE. THE ELECTRICAL PROBLEMS HAVE BEEN ON GOING AND WERE ADDRESSED IN THE INITIAL TRANSMISSION REPAIRS BUT THEY WERE NOT RESOLVED. THE SECOND TRANSMISSION ISSUE OCCURRED AGAIN ON THE ANNOTATED DATE.

Mileage: 35,000

May 10, 2017

WHEN ACCELERATING OR GOING UP HILL, THE CAR DOES NOT SHIFT CORRECTLY AND CAUSES THE CAR TO SHUTTER. MY CAR IS AT 71,000 MILES RIGHT NOW, AND THIS PART WAS ALREADY REPLACED IN JANUARY, 2015 AND AGAIN IN SEPTEMBER, 2016 AND NEEDS TO BE REPLACED AGAIN.

Mileage: 71,000

May 9, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DEALER REPLACED THE CLUTCH FIVE TIMES, BUT THE VEHICLE CONTINUED TO SHUTTER, AND LURCH FORWARD AND BACKWARD. THE FAILURE MADE IT DIFFICULT TO DOWNSHIFT AND APPLY THE BRAKES. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND MADE NO MENTION THAT THE MANUFACTURER HAD A SERVICE CAMPAIGN CONCERNING THE TRANSMISSION CONTROL MODULE EXTENDED COVERAGE (14M02). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

May 1, 2017

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL AND TRANSMISSION PROBLEMS. *LD UPDATED 05/1/2017*JS

Apr 29, 2017

TRANSMISSION SEALS ARE LEAKING. FORD PUT OUT A MASSIVE CUSTOMER SATISFACTION PROGRAM TSB THAT ADDRESSED THIS ISSUE WITH AN EXTENDED WARRANTY FOR FOCUSES BUILT BEFORE JUNE 2013. MY CAR WAS BUILT WITHIN 6 MONTHS AFTER THAT DATE BUT HAS THE EXACT SAME PROBLEM. THEY PUT OUT ANOTHER TSB WITH AN EXTENDED WARRANTY FOR THE TRANSMISSION WHICH DOES COVER MY CAR BUT IT DOES NOT COVER THE TRANSMISSION SEALS. FORD KNOWS IT HAS A MASSIVE TRANSMISSION PROBLEM WHICH WAS NOT PROPERLY FIXED WHEN MY CAR WAS PRODUCED. YET I AM ON THE HOOK FOR PAYING FOR THE FIX.

Mileage: 61,000

Apr 25, 2017

I BOUGHT MY CAR JUST A FEW WEEKS AGO, 4/2017 ALMOST IMMEDIATELY IT STARTED THIS "SPUTTERING" ANYTIME I WOULD MOVE FORWARD FROM A COMPLETE STOP. SOME PEOPLE CALLING THIS A SHUTTER. THE HESITATION IS AT EVERY STOP ON EVERY TAKE OFF. I TOOK IT IN TO A FORD DEALERSHIP NEAR MY HOME, & I WAS TOLD THAT THIS IS A KNOWN COMMON PROBLEM AT FORD & IT INVOLVED A CLUTCH ISSUE OR FAULTY TCM WITH THIS AUTOMATIC MANUAL TRANSMISSION. FORD WAS AWARE OF THE PROBLEM, YET CONTINUED TO SELL THESE CARS. THE FORD SERVICE TECH MANAGER AFTER HEARING MY ISSUES, LOOKED UP MY CARS ZIN & TOLD ME THAT FORD STOPPED THE RECALL ON MY MODEL FOCUS ON CARS MADE AFTER JUNE 2013. MY CAR WAS BUILT 8/13 TWO MONTHS AFTER THE RECALL DEADLINE. SO LET ME GET THIS STRAIGHT EVERY CAR MADE IN THIS FOCUS STYLE FROM 2012 -2014 EXCEPT MY CAR AND A FEW OTHERS BILL AFTER 6/13 ARE COVERED UNDER A RECALL FOR THIS EXACT SAME ISSUE THAT I AM HAVING. I WAS TOLD THIS IS BECAUSE THEY PUT NEW TYPE SEALS IN THE TRANSMISSION AFTER 6/13. THEY DID A TCM FLASH TO THE TRANSMISSION THAT IS COVERED UNDER A RECALL SO FORD KNOWS THIS IS A KNOWN ISSUE EVEN FOR CARS MADE AFTER 6/13 OR THEY WOULD NOT NEED TO HAVE A RECALL ISSUED FOR IT. THE MANGER TOOK IN MY COMPLAINTS IN STRIDE AND SAID MANY FOCUS HAVE THIS PROBLEM. SO I GUESS I JUST BOUGHT THE MOST DANGEROUS VEHICLE THAT I HAVE EVER DRIVEN (30 YEARS AND 10 CARS LATER) IN MY LIFE. I'M GUESS I'M WONDERING WHY FORD WOULD STOP THE RECALL MIDYEAR WHEN CLEARLY THE TRANSMISSION IS STILL HAVING PROBLEMS OBVIOUSLY IN CARS AFTER BEING BUILT ON OR AFTER 6/13. IT SHUDDERS AT TAKE OFF, HAS TROUBLE GOING FROM FIRST TO SECOND. THE CAR DOES THIS WHEN STARTING FROM A DEAD STOP MOSTLY BUT IT HAS ALSO HAPPENED WHEN THE CAR SLOWS DOWN TO A LIGHT, THE LIGHTS CHANGES AND THE CAR SOMETIMES HESITATES OR LURCHES AS ITS TRY'S TO FIND THE RIGHT GEAR WHILE STARTING TO GOING FASTER AGAIN.

Mileage: 87,500

Apr 24, 2017

2015 NOT EVEN A YEAR OLD HAD CLUTCH REPLACED DUE TO CAR SHUDDERING AND FAILED CLUTCH SHUDDER TEST. NOT EVEN A YEAR LATER, DOING IT AGAIN AND FORD IS TELLING ME THERE IS NO WARRANTY, IT IS OUT OF THE 60,000 MILE WARRANTY THAT CAME WITH THE CAR. THEY WANT ME TO PAY $1100 OUT OF POCKET TO REPLACE A NEW CLUTCH DUE TO SHEDDER TEST FAILING AGAIN. THIS IS RIDICULOUS WHEN THEY KNOW A PROBLEM EXISTS

Mileage: 40,000

Apr 24, 2017

BREAK LIGHT ON DASH SAID BREAK LIGHT FAILS ALL BREAK LIHTS ON WHEN PUSHING BREAK PEDEL MY WIFE CHECKED IT LIGHT CAME ON AND WARRING TRANSMISHIN RUNNING HOT TAP BREAKS BACK TRUNK LACH ON THE BACK EVERYTIME I HIT A BUMB THE LIGHT COMES ON THE DASH AND TODAY WHEN I WAS BACKING UP ALL THJE INDERCATER LIGHT WENT OUT ON DASH .IT WAS IN THE SHOP ON 3/28/2017

Mileage: 7,155

Apr 16, 2017

EVEN THOUGH TRANSMISSION WAS REPLACED BACK IN OCTOBER 2016, MARCH 2017 THE VEHICLE WAS HARD SHIFTING, AND NOT TAKING REVERSE. WAS TOLD 2ND, 3RD, AND REVERSE GEARS WERE BROKEN AND POWER TRAIN WENT BAD. ALTHOUGH EVERYTHING WAS UNDER WARRANTY AND ALL PARTS REPLACED. STILL DON'T UNDERSTAND HOW POWER TRAIN AND GEARS BROKE WHEN A NEW TRANSMISSION WAS PLACED INTO THE VEHICLE LESS THAN A 1YR AGO.

Mileage: 51,000

Apr 15, 2017

IT ALL STARTED ONE DAY AFTER I PURCHASED MY 2014 FOCUS CAR FROM A DEALER. WHEN I PULL OUT FROM A STOP SIGN OR WHEN ACCELERATING AS THE LIGHT TURNS GREEN, THE CAR HESITATES AND SPUTTERS BEFORE FINALLY KICKING INTO GEAR. IT SEEMS TO BE FINE ONCE IT SETTLES INTO PLACE BUT IT'S PRETTY SCARY UNTIL IT DOES. I DREAD WHEN I HAVE TO SLOW DOWN OR STOP. IT SEEMED TO BE CLOSE TO BREAKING DOWN OR STALLING ON A FEW OCCASIONS. I'M ONLY A FEW DAYS INTO OWNING THIS CAR AND I REALLY DON'T KNOW WHAT TO DO. I WAS PROMISED A LONG LIFE FOR THIS CAR BUT NOW I'M NOT SO SURE, THE SYMPTOMS ARE SOMEWHAT SIMILAR TO THE LAST CAR I OWNED (AN ESCAPE) - SPUTTERING, HESITATION, STALLING AND THEN IT TOTALLY QUIT ON ME IN THE MIDDLE OF THE ROAD ON A HILL. THE ENGINE BLEW UP. THIS HAPPENED AFTER I PICKED UP THE CAR AFTER REPAIRS FROM THE SAME DEALER. FOR THE SAME SYMPTOMS. MORE TO THAT STORY BUT I AM AFRAID TO BRING IT BACK FOR REPAIRS FEARING WHATEVER IS WRONG WITH IT, IT WONT BE COVERED. BUT WHAT CHOICE DO I HAVE? HELP?

Mileage: 31,200

Apr 11, 2017

UPON ACCELERATION FROM A STOP, THE RPM'S REV UP AND THE CAR DOES NOT PROCEED FORWARD. WHEN IT DOES PROCEED FORWARD, IT IS AT A SLOW PACE, WITH A JERKING MOTION. THERE IS ALSO A VIBRATION FROM THE ENGINE AREA AT TIMES WHEN THE CAR IS STOPPED.

Mileage: 11,000

Apr 9, 2017

JUST PURCHASED A USED 2014 FOCUS WITH ONLY 012755 MILES ON IT, TWO DAYS LATER RETURNED TO DEALER TO REPORT DRIVERS SIDE MIRROR LIGHT FALLING OFF AND UNIT HESITATING AND JERKING LURCHING FORWARD AND GRINDING NOISE FROM DEAD STOP, DEALER DIDN'T SEEM TO THINK IT WAS A BIG ISSUE, WAS TOLD THEY WILL LOOK AT IT WHEN I RETURN TO HAVE MIRROR BLINKER R/R (PART ON ORDER) ALMOST HIT HOUSE WHEN PARKING THAT EVENING. UNIT ALSO LOST POWER AT 60 MILES PER HOUR WHEN DRIVING BUT MOTOR CONTINUES TO RUN, HAD TO PULL OVER IN A PANIC, UNIT WOULD NOT MOVE WHEN PUT IN GEAR EVEN WHEN GIVING FUEL, LIGHTS BLINKING (PRDL LIGHTS) ENGINE LIGHT BLINKING, SEEMS TO BE OK AFTER IT SITS FOR AWHILE. UNIT ALSO SEEMS TO NOT ENGAGE GEARS AS SPEED PICKS UP (STUCK IN LOW GEARS?). HELP US PLEASE, WE JUST PURCHASED THIS CAR USED FROM A FORD DEALER WHY WOULD THEY SELL US A CAR SO DANGEROUS? IT ALSO IS A FORD CERTIFIED UNIT, WE HAVE PUT LESS THAN 100 MILES ON THE CAR AND AFRAID TO DRIVE IT. WE ARE SENIOR'S LIVING ON A FIXED INCOME AND ARE A SCARED TO DRIVE THE CAR. SOMEONE IS GOING TO GET HURT, WE NEED THIS FIXED SOON, NO WAY TO GET TO THE DOCTOR. THE CAR HAS BEEN SITTING OUT FRONT FOR OVER A WEEK NOW NO CONTACT FROM THE DEALER YET. PLEASE HELP US, I HAVE OVER TWO MILLION MILES SAFE DRIVING RECORD (AWARDS....) WITH THE LARGEST TRUCKING COMPANY IN THE US WHEN I RETIRED 4 YEARS AGO, I KNOW HOW TO DRIVE AND I KNOW WHEN SOMETHING IS NOT SAFE!

Mileage: 12,800

Apr 5, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY. THE DEALER REPLACED THE TRANSMISSION, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS NOT AVAILABLE.

Mileage: 48,000

Apr 4, 2017

AUTOMATIC TRANSMISSION. CAR STUTTERS DURING WHEN YOU TRY TO QUICKLY ACCELERATE. WHEN TRYING TO ACCELERATE FROM FIRST GEAR INTO A TURN OR MERGING THE VEHICLE LOSES POWER AND HAS ALMOST CAUSED ME TO BE HIT SEVERAL TIMES SINCE PURCHASING IT. DRIVING IN URBAN AREAS IS A LOT OF TROUBLE AS YOU NEED TO QUICKLY GET YOURSELF ONTO THE STREETS BUT THE VEHICLE FAILS TO PERFORM LEAVING ME HAVING TO VERY SLOWLY ACCELERATE OUT OF FIRST GEAR AS TO NOT HAVE IT COMPLETELY LOSE POWER. THIS TRANSMISSION IS JUNK.

Mileage: 23,000

Apr 3, 2017

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO CONTINUOUS PROBLEM WITH VEHICLE CLUTCH REPLACEMENTS AND TRANSMISSION REPROGRAMMING. CONSUMER SEEKS FINANCIAL REIMBURSEMENT FOR EMOTIONAL DISTRESS AND FRAUD OF VEHICLE PURCHASE. *SMD THE CONSUMER STATED THAT THE VEHICLE HAD TWO CLUTCH REPLACEMENTS AND HAD BEEN SERVICED OVER 12 FOR COMPUTER REPROGRAMMING. DURING AN INSPECTION, WITH THE CONSUMER PRESENT, THE VEHICLE WAS DRIVING LESS THAN 20 MILES . THE DOCUMENTS STATE THAT THE VEHICLE DID NOT MISS-PERFORM, AS WAS NORMAL ON SHORT TRIPS ACCORDING TO THE CONSUMER. SEVERAL WEEKS PRIOR, THE CLUTCH WAS REPROGRAMMED THEN REPLACED. UPDATED 04/03/2017*JS UPDATED 06/14/2017*JS *JS *TR *JS *JS

Mar 30, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED TWICE UNDER WARRANTY AND REPAIRED PER TSB: 13-6-10; HOWEVER, THE REMEDY FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

Mileage: 15,000

Mar 29, 2017

THE TRANSMISSION PROBLEMS. THE DEALERSHIP PENNYRILE FORD IN HOPKINSVILLE KY. HAS KNOWN ABOUT THIS EVERY SINCE MY DAUGHTER HAS HAD THE CAR. YET JUST PATCHES IT UP. SHE BOUGHT THE CAR BRAND NEW FROM THEM. NOW THAT WARRANTY IS OUT SHE HAS TO PAY. THE TRANSMISSION HAS BEEN IN A PROBLEM IN THESE VEHICLES I HAVE BEEN TOLD. YET THE PLACE THAT SOLD THE CAR TO HER DO NOT TAKE RESPONSIBLE OR EVEN FORD MOTOR. YOU CAN REACH HER AT THIS NUMBER. [XXX] ASK FOR [XXX]. THE CAR WAS FAULTY WHEN PURCHASED. IN MY OPINION FORD NEEDS TO MAKE THIS RIGHT AT NO COST TO THE PURCHASER. ITS IS AN ON GOING PROBLEM. *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 20,000

Mar 28, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO DRIVE, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE CLUTCH ASSEMBLY WAS PREVIOUSLY REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

Mar 22, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, THE VEHICLE SHUTTERED AND SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,100.

Mileage: 15,100

Mar 20, 2017

THE CAR HAS A FAULTY CLUCH. THIS IS A WIDESPREAD PROBLEM WITH THE FORD FOCUS. I BELIEVE THE DESIGN OF THE CLUCH WAS FAULTY. IT CAUSES THE CAR TO LOSE POWER WHILE DRIVING CREATING A DANGEROUS SITUATION. THIS HAS BEEN AN OUTGOING PROBLEM WITH THE CAR SINCE THE DAY I BOUGHT IT.

Mileage: 78,000

Mar 16, 2017

THE TRANSMISSION IS UNSAFE. IT HAS SHUTTERED AND DOESN'T ALWAYS TAKE OFF WHEN YOU GIVE IT GAS. ACCORDING TO THE MECHANIC AND THE FORD DEALER FORD HAS TRIED 4 FIXES NONE OF WHICH HAVE WORKED. TO MY KNOWLEDGE NONE HAVE BEEN DONE TO MY CAR BECUASE BY THE TIME I AM NOTIFIED BY THE DEALER FORD ALREADY KNOWS THE FIX ISN'T WORKING AND STOPS SHIPPING THE PARTS. I HAVE CALLED FORD AND STARTED A CASE, THEY PROMISED ME I WOULD HEAR BACK IT HAS BEEN A MONTH AND NOTHING. WITHOUT PROPER SHIFTING AND KNOWING WHAT THE VEHICLE IS GOING TO DO IT IS NOT THE SAFE RELIABLE VEHICLE I HAD PLANNED FOR MY DAUGHTER. I WOULD LIKE FORD TO FIX IT OR REPLACE IT. IT HAS BEEN DOING THIS FOR THE LAST 20000 MILES AT LEAST AND AT VARYING SPEEDS. THE CAR CURRENTLY HAS 36000 MILES ON IT.

Mileage: 36,000

Mar 15, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE OVERHEATED AND THE TRANSMISSION INDICATOR ILLUMINATED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

Mar 12, 2017

THE CAR STUTTERS TO START MOVING. THE TRANSMISSION IS STUCK. IT TAKES A LOT OF RPM TO GET THE CAR MOVING FROM A STOP OR START. I HAVE HAD AN EPISODE WHERE THE CAR ACCELERATED ON IT'S OWN. TOOK IT TO THE DEALERSHIP THEY ARE AWARE OF THE STUTTERING AND ARE DOING NOTHING FOR THAT. THEY CAN FIND NO REASON MY CAR TOOK OF ON ITS OWN. I FEEL THAT THE DEFECT IN THE TRANSMISSION THEY KNOW ABOUT. AND WILL DO NOTHING ABOUT IT. I AM JUST GETTING FRUSTRATING WHY THEY WON'T DISCUSS THE TRANSMISSION ISSUE. THANK YOU.

Mileage: 34,000

Mar 12, 2017

THE TRANSMISSION JERKS SERIOUSLY WHEN START FROM STOP TO FIRST GEAR AND FIRST TO SECOND GEAR.

Mar 9, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STUTTERED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT, DESPITE THE WARRANTY, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

Mar 7, 2017

ANY TIME I AM STOPPED AND START GOING MY CAR SHUTTERS AND JERKS BEFORE IT FINALLY CATCHES GEAR. WHEN I HIT THE GAS IT TAKES ABOUT 5-10 SECONDS BEFORE MY CAR WILL FINALLY START GOING. FORD SAYS THIS IS NORMAL WITH THIS TYPE OF CLUTCH AND KEEPS BLOWING ME OFF

Mileage: 62,000

Mar 6, 2017 Crash

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE TURNING AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE STALLED AND CAUSED A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND THE TIE ROD NEEDED TO BE REPLACED. PRIOR TO THE CRASH, THE CLUTCH WAS REPLACED FIVE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.

Mileage: 13,000

Mar 1, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLES SHIFTED INTO ANOTHER GEAR ON MULTIPLE OCCASIONS WITHOUT WARNING. IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

Feb 27, 2017

TRANSMISSION: THE VEHICLE HAS BEEN STUTTERING AND THEN UNEXPECTEDLY JUMPING FORWARD WHEN PRESSING THE ACCELERATOR SINCE ABOUT 1,500 MILES. IT'S BEEN GETTING CONTINUOUSLY WORSE SINCE. THE FIRST INCIDENT THAT TRULY ENDANGERED MY SAFETY WAS WHEN I WAS PULLING OUT FROM A 3-WAY STOP, IT ALMOST STALLED IN FRONT OF INCOMING TRAFFIC, THEN SUDDENLY PROPELLED FORWARD INTO A GAS STATION CURB & BLEW OUT MY TIRE. THE SECOND INCIDENT, WHICH IS WHY I'M FILING THIS REPORT, WAS WITH MY 2 DAUGHTERS IN THE CAR, LEAVING A STOP LIGHT AT A HIGHWAY INTERSECTION. IT WAS RAINING, AND I WAS TRYING TO GET UP TO THE 55MPH SPEED LIMIT BUT THE CAR KEPT CHUGGING AND STUTTERING. OTHER VEHICLES WERE GOING AROUND ME AS MY SPEED SLOWLY CLIMBED, & AT ALMOST 50 MPH THE CAR SUDDENLY ACCELERATED AND, DESPITE TAPPING MY BRAKES, CONTINUED TO DO SO UNTIL IT HIT 65 MPH. I WAS SURROUNDED BY OTHER VEHICLES, AND PRESSED THE BRAKE HARDER TO AVOID HITTING THE LINE OF CARS IN FRONT OF ME, TO THE LEFT OF ME, OR HAVING TO SWERVE INTO THE DITCH ON MY RIGHT AT THIS HIGH RATE OF SPEED, BECAUSE TAPPING THE BRAKES CAUTIOUSLY WAS HAVING EFFECT ON THE CARS ACCELERATION. WHEN IT STOPPED QUICKLY ACCELERATING, IT CONTINUED TO STUTTER, BUT SEEMED TO LEVEL OFF AT MY CHOSEN SPEED. SINCE THEN, ITS CONTINUED TO STUTTER AND CHUG AND JUMP FORWARD ALMOST EVERY TIME I ACCELERATE, WHETHER FROM A COMPLETE STOP OR TO GO FASTER THAN MY CURRENT SPEED. IT'S TERRIFYING.

Mileage: 20,000

Feb 24, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED AND CAUSED THE VEHICLE TO HESITATE BEFORE ACCELERATING. THE DEALER DIAGNOSED THAT THE TRANSMISSION MODULE AND CLUTCH WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

Feb 24, 2017

GOOD AFTERNOON, MY FAMILY AND I HAVE A 2 YEAR OLD 2014 FORD FOCUS THAT WE BOUGHT BRAND NEW OFF THE LOT TO AVOID THE PROBLEMS ASSOCIATED WITH USED CARS. 2 WEEKS AGO IN THE MIDDLE OF THE HIGHWAY THE VEHICLE BEGAN TO SHUDDER AND LOSE POWER AND THEN EVENTUALLY TURNED OFF WHILE IN MOTION. WE HAD THE VEHICLE TOWED TO THE DEALERSHIP AND QUICKLY BEGAN TO TRY AND FIGURE OUT WHAT IS GOING ON. A QUICK GOOGLE SEARCH REVEALED WE WERE NOT THE ONLY ONES. EXPERIENCING THIS ISSUE. THERE APPEARS TO BE A MAJOR ISSUE WITH THE FOCUS TRANSMISSION. THE DEALERSHIP STATE THEY CAN FIND NOTHING WRONG WITH THE CAR AND SUGGESTED WE DRIVE MORE AGGRESSIVELY TO SOLVE THE PROBLEM. IMMEDIATELY WE CONTACTED FORD MOTOR COMPANY AS THIS IS CLEARLY A BIGGER ISSUE THAN JUST MY CAR. FMC STATES THERE IS NOTHING THEY CAN DO BECAUSE THEY CAN'T PROVE THAT ANYTHING HAPPENED AND THERE ARE NO CODES. NO CODES=NO PROBLEM. THEY HAVE REFUSED TO INVESTIGATE ANY FURTHER. THEN NEXT TIME MY CAR STOPS COULD BE IN FRONT OF ANOTHER CAR AND CAN KILL SOMEONE. FORD IS REFUSING TO DO ANYTHING TO RECTIFY THE ISSUE AND IS PUTTING MY FAMILY AND MANY OTHER FAMILY'S LIVES IN DANGER. PLEASE HELP ME. DO A SEARCH ONLINE ABOUT THE FOCUS AND YOU WILL SEE THAT I AM NOT THE ONLY ONE. PLEASE. I AM SCARED TO DRIVE MY OWN CAR BUT I DO NOT FEEL SAFE. IT LURCHES FORWARD, STOPS RESPONDING AND SHUDDERS.

Mileage: 71,000

Feb 21, 2017

LOW TIRE PRESSURE LIGHT APPEARS EVERY TWO TO THREE WEEKS. AT LEAST ONE TIRE NEEDS TO BE INFLATED, SOMETIMES MORE THAN ONE TIRE NEEDS TO BE INFLATED. THE FORD DEALER INFLATES THEM USUALLY. TIRE PRO HAS ALSO INFLATED TIRES. FORD DOESN'T TELL ME WHAT PROBLEM IS, THEY JUST KEEP INFLATING THE TIRES. LIGHT APPEARS WHEN VEHICLE IS BEING DRIVEN ON A CITY STREET, HIGHWAY, TURNING AND STATIONARY. ALSO, VEHICLE SHUDDERS ON ACCELERATION FROM THE MOMENT I PURCHASED VEHICLE. TOOK VEHICLE TO FORD SERVICE DEPARTMENT. VEHICLE DOESN'T SHUDDER AS BAD AS BEFORE BUT STILL HAS ISSUE.

Mileage: 16,514

Feb 21, 2017

SHUTTERING AND JERKING OF TRANSMISSION

Mileage: 600

Feb 16, 2017

I WOULD LIKE TO FILE A COMPLAINT ABOUT A DEFECTIVE TRANSMISSION CONTROL MODULE FOR MY 2014 FORD FOCUS. I HAVE HAD IT WORKED ON OR REPLACED THREE TIMES, AND AM STILL EXPERIENCING ISSUES. AFTER REPLACEMENT, THE TRANSMISSION CONTROL IS VERY SLUGGISH, AND THEN IT STARTS EXPERIENCING SUBSTANTIAL CLUTCH SHUDDER (SHAKING WITH SHIFTING) WITHIN A FEW THOUSAND MILES. THIS HAS HAPPENED EVERY TIME, AND THE DEALERSHIP HAS NOT PROPOSED ANY ALTERNATIVE SOLUTIONS. I SEE THERE IS A CLASS ACTION SUIT ABOUT THIS, AND ALSO A RECALL. ATTEMPTING TO FIND OUT WHAT THE NEXT STEPS SHOULD BE TO RESOLVE THIS SAFETY ISSUE.

Feb 14, 2017

AUTOMATIC TRANSMISSION SHUTTERS WHEN STARTING FROM A STANDING STOP AND WHEN ADVANCING THROUGH THE GEARS. VEHICLE WILL DRIFT FORWARD OR BACKWARD WHEN SETTING ON A SLOPE AFTER RELEASING THE BRAKE BUT BEFORE APPLYING THE ACCELERATOR. THIS IS SUPPOSED TO BE AN AUTOMATIC TRANSMISSION BUT IS VERY DANGEROUS. DEALER REFUSES TO FIX THE CAR UNDER WARRANTY.

Mileage: 140,000

Feb 14, 2017

MY TRANSMISSION SHUDDERS, DOES NOT SHIFT PROPERLY,HESITATES TO GO, AND JERKS WHILE SHIFTING. I TOOK IT TO MT DEALERSHIP AND THEY SAID THAT THIS IS WITHIN THE SPECS OF FORDS RECENT REPAIR TO THE TRANSMISSION WHICH WAS RECALLED. I HAVE TAKEN MY CAR TO THE DEALERSHIP SEVERAL TIMES FOR THIS ISSUE AND HAVE GOTTEN NOWHERE! THIS ISSUE STARTED IN APRIL OF 2014 AND HAS CONTINUED EVEN AFTER THE RECALL REPAIR.

Mileage: 1,500

Feb 13, 2017

MY VEHICLE HAS ONLY 57K MILES AND THE VEHICLE FLUTTERS WHEN ACCELERATING FROM A STOPPED POSITION. IT DOES NOT SPEED UP NORMALLY. I FEAR THAT WHEN SWITCHING LANES OR LEAVING A STOP SIGN/RED LIGHT I COULD POSSIBLY GET REAR ENDED DUE TO THE CAR NOT SPEEDING UP LIKE IT SHOULD. IT SHAKES AND RATTLES WHEN TRYING TO TAKE OFF AS IF IT DOESN'T WANT TO GO ANYWHERE. WHILE DEPRESSING GAS PEDAL IS ALSO MAKES A LOUD NOISE. WHEN ON HIGHWAY, IT WON'T SPEED UP AT TIMES OR IT GOES WAY BELOW SPEED LIMITS. CARS HONK THEIR HORNS AT ME AS IT APPEARS THAT IM NOT TRYING TO GO ANYWHERE. IT'S BEEN HAPPENING SINCE I PURCHASED THE VEHICLE 09/2016.

Mileage: 57,000

Feb 12, 2017

THIS A COPY OF THECOMPLAINT I FILED WITH FORD WHO RESPONDED I SHOULD BRING IT BACK FOR SERVICE FOR THE 6TH TIME. HI CATHERINE, #1 WHEN I SPOKE TO YOUR CUSTOMER RELATIONSHIP CENTER ON WEDNESDAY I TOLD DANIEL WHO ANSWERED THE CALL THAT I HAD THE CAR TO BILL CURRIE FORD 3 TIMES AND TO PARKS FORD IN WESLEY CHAPEL TWICE. HE SAID ALL HE NEEDED WAS THE LAST PLACE WE TOOK IT TO WHICH I TOLD HIM PARKS OF WESLEY CHAPEL. I NEVER EVEN HEARD OF PARKS LINCOLN TAMPA #2 NO THE CAR IS NOT THERE AT THE IT IS IN MY POSSESSION AT THE MOMENT. #3 THE REASON AS YOU MAY WELL KNOW ALREADY IS THE SHIFTING PROBLEM THAT HAS BEEN GOING ON FOR SOME YEARS IN THE FORD FOCUS. THIS PAST NEW YEARS EVE WITH WERE ALMOST BROADSIDED TRYING TO CROSS A 6 LANE INTERSECTION WHICH WAS THE FINAL STRAW. HERE IS THE HISTORY OF THE CAR WHICH WE ACQUIRED ON FEB 26TH 2015 BRAND NEW 5/7 AT BILL CURRIE FORD RE-CALIBRATED TRANSMISSION A FEW MONTHS LATER TOOK IT TO PARKS FORD, THEY SAID THEY TESTED AND COULD FIND ANYTHING WRONG DID NOT RECEIVE A STATEMENT BUT THEY MUST HAVE IT ON RECORD 1/5/16 BILL CURRIE FORD SAID THEY REPROGRAMMED THE CLUTCH 2/18/16 BILL CURRIE FORD SAID THEY INSTALLED NEW CLUTCH 9/19/16 PARKS FORD SAID THEY TESTED CAR AND FOUND NOTHING WRONG. 12/31/16 ALMOST GOT KILLED BECAUSE CAR WOULD NOT SHIFT CORRECTLY.

Mileage: 38,143

Feb 2, 2017

THE VEHICLE LE TRANSMISSION SLIPS DURING TAKEOFF FROM A STOP. THE VEHICLE LUNGES FORWARD THEN FEELS LIKE IT WILL STALL. ATTEMPTS TO CHANGE DRIVING HABITS HAS NO EFFECT. IT FEELS UNSAFE WHEN TRYING TO TURN FROM A STOP. THIS OCCURRED MOSTLY DURING CITY DRIVING IN ALL WEATHER CONDITIONS. IT HAS ALSO HAPPENED WHILE ACCELERATING DURING MERGING INTO FREEWAY TRAFFIC. *TR

Mileage: 19,600

Jan 31, 2017

SINCE NEW, THIS CAR SURGES, JUMPS, AND STALLS FOR SEVERAL SECONDS WHEN STARTING FROM STOP. IT DOES NOT DO IT ALL THE TIME BUT OCCASIONALLY. THIS IS ESPECIALLY DANGEROUS WHEN ENTERING FAST MOVING HIGHWAY TRAFFIC. THE CAR HAS STALLED SEVERAL TIMES IN THE LAST 3 YEARS ALMOST CAUSING AN ACCIDENT WHEN ENTERING FAST MOVING TRAFFIC FROM A STOPPED POSITION. I BELIEVE SEVERAL MODELS OF THE 2014 FORDS HAVE THIS PROBLEM. IT DEFINITELY HAS A TRANSMISSION PROBLEM BUT I BELIEVE THERE MAY ALSO BE A FUEL PROBLEM, PERHAPS THE FUEL PUMP. IT IS JUST A MATTER OF TIME BEFORE THIS PROBLEM KILLS SOMEONE. CAN?T WE REQUIRE FORD TO FIX THIS PROBLEM? I HAVE HAD THIS CAR IN TWO DIFFERENT DEALERSHIPS TRYING TO GET IT FIXED ON SEVERAL OCCASIONS. ONE FORD EMPLOYEE TOLD ME THAT FORD WOULD ONLY FIX THE TRANSMISSION IF IT IS MAKING A LOUD GRINDING METALLIC SOUND. I HAD THE CAR TESTED AT ONE DEALERSHIP AND THEY SAID THE TRANSMISSION FAILED THEIR TEST AND THEY WOULD REPAIR IT. I LEFT THE CAR WITH THEM FOR SEVERAL DAYS AND WHEN I CAME TO PICK IT UP THEY SAID IT HAD PASSED THEIR TEST THIS TIME AND THEY WOULD NOT REPAIR THE TRANSMISSION. THE EMPLOYEE THAT HAD TOLD ME THEY WOULD FIX MY CAR WAS NO LONGER WITH THEM. I AM NOT SURE OF THE EXACT DATES WHEN THE CAR STALLED ALMOST CAUSING AN ACCIDENT SO I WILL GIVE YOU MY BEST ESTIMATE ON YOUR FORM. AS AN INDIVIDUAL, I OBVIOUSLY HAVE NO POWER TO REQUIRE FORD TO DO WHAT IS RIGHT AND FIX MY CAR. YOU ARE THE ONLY ENTITY WITH THIS POWER. WON?T YOU PLEASE REQUIRE FORD MOTOR COMPANY TO FIX THIS PROBLEM BEFORE SOMEONE IS KILLED? THANK YOU FOR YOUR ASSISTANCE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 2,200

Jan 30, 2017

THE TRANSMISSION CAUSES THE CAR TO SHUDDER AND JERK ON ACCELERATION, AND HAS CAUSED A MISS-SHIFT WHILE TURNING LEFT, SHIFTING INTO A HIGH GEAR AND STALLING IN ON COMING TRAFFIC MULTIPLE TIMES. THE TRANSMISSION HAS BEEN REPLACED TWICE, WITH THE SAME FAULTY DESIGN, AND IS FAILING A THIRD TIME WITH 50,000 MILES. CAR WAS BOUGHT BRAND NEW

Mileage: 49,000

Jan 25, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE GEAR SHIFTER WAS JERKING WHEN ATTEMPTING TO SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH TRANSMISSION CONTROL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED NUMEROUS TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,908.

Mileage: 14,908

Jan 21, 2017

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

Mileage: 42,000

Jan 19, 2017

I BOUGHT THE CAR IN FEB 27 2015. THE CAR WOULD SHUTTER CLIMBING HILLS AND ON TAKE OFF. WE TOOK IT TO THE SERVICE DEPT. AND WE WERE TOLD THERE WAS NOTHING WRONG 2 TIMES. FINALLY ON 09/2015 THEY DID A SOFTWARE UPDATE AND WAS TOLD IT WAS FIXED. THE PROBLEM STARTED UP AGAIN TOOK IT BACK IN 11/15 AND THEY REPLACED THE CLUTCH ASSEMBLY. THE PROBLEM CAME BACK AGAIN 5/2016 THEY DID ANOTHER SOFTWARE UPDATE. THE PROBLEM PERSISTED SO THEY INSTALLED UPDATED CLUTCHES AND SOFTWARE UPDATE.THE PROBLEM CAME BACK AGAIN ON 12/2016 WHEEL SPEED SENSOR FAILED , THEY REPLACED THE SENSOR AND ONCE AGAIN WAS TOLD THE PROBLEM WAS FIXED. IT IS NOW 01/2016 AND ONCE AGAIN THE PROBLEM IS BACK. TOOK IT TO THE SERVICE DEPARTMENT AGAIN .THE SERVICE TECH THAT TEST DROVE THE CAR WITH ME TOLD ME YEP IT IS SHUTTERING AGAIN AND TOLD ME TO STOP ON THE SIDE OF THE ROAD AND COME TO A COMPLETE STOP THEN PRESS THE GAS PEDAL TO THE FLOOR UNTIL IT HITS 4TH GEAR THEN LET UP AND REPEAT IT ONE MORE TIME AND THAT WOULD CLEAN THE DUST OFF THE CLUTCHES. SO ONE AGAIN I HAVE AN APPOINTMENT TO HAVE THIS TRANSMISSION SERVICED AGAIN. WE HAVE CONTACTED FORD NUMEROUS TIMES AND THE FIRST TIME THEY WERE MORE THAN WILLING TO TRY TO FIX THE PROBLEM . NOW WHEN WE CONTACT THEM WE ARE TREATED LIKE WE ARE MAKING THIS UP.WE CALLED THEM A WEEK AGO AND A WOMAN BY THE NAME OF [XXX] AT [XXX] EXT [XXX] WAS SUPPOSED TO CONTACT ME WITHIN 24 HOURS. I STILL HAVE NOT TALKED TO HER AND I CALLED NUMEROUS TIMES AD LEFT MESSAGES. INSTEAD SOMEONE ELSE CONTACTED US AND PROCEEDED TO TELL US THE SHUTTERING WAS NORMAL. WHEN I TOLD THEM THIS WAS NOT NORMAL AND HAS ALMOST CAUSED AT LEAST 2 ACCIDENTS AND I WAS READY TO GET A LAWYER I WAS TOLD IF I GOT A LAWYER MY CASE WOULD BE CLOSED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 3,000

Jan 17, 2017 Crash

MY TRANSMISSION WILL SLIP OUT OF GEARS LOSE POWER WHILE ACCELERATING AND STOPS COMPLETELY WHEN THAT HAPPENS DEALERSHIP REPLACES TCM TWICE AND CLUTCH ONCE BUT THE JERKING GEARS SLIPPING OUT AND SUDDEN LOSS OF POWER HAS NEVER BEEN RESOLVED ALSO MY A/C LINES HAVE HAD HOLES RUBBED INTO THEM FROM SERPENTINE BELT ANOTHER PROBLEM IS ELECTRICAL THE SYNC AND RADIO STOPPED WORKING AT 30000 MILES WAS FIXED UNDER WARRENTY AND STOPPED WORKING AGAIN AT 70000 MILES TOLD NOT UNDER WARRENTY ANY MORE IT IS VERY DANGEROUS BECAUSE OUT OF NOWHERE THE SPEAKERS WILL CRACK AT FULL VOLUME STARTLING DRIVER. ANOTHER PROBLEM AT 40000 MILES A CAR PULLES INTO MY PATH CAUSING ME TO SLAM INTO THE SIDE OF THERE CAR AT 45 MPH WITH NO TIME TO STOP MY AIRBAGS DID NOT DEPLOY CAUSING ME TO SMASH FACE OF WINDSHIELD AND SEAT BELT WAS FASTENED TOLD DEALERSHIP ABOUT THIS THEY SAID THE CAR HAS A SMART AIRBAG THAT CALCULATES THE RATE OF DECELERATION OF WHEN TO DEPLOY AIRBAGS NOT SURE HOW 45 MPH TO 0MPH IS NOT ENOUGH DECELERATION.

Jan 17, 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE VEHICLE WAS REPAIRED PER A RECALL FOR THE TRANSMISSION AND THE COMPUTER WAS REPROGRAMMED. THE VEHICLE RECEIVED ANOTHER RECALL REPAIR REGARDING THE TRANSMISSION; HOWEVER, THE CONTACT WAS UNABLE TO REMEMBER THE RECALL REPAIR. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SHIFT PROPERLY WITHOUT DEPRESSING THE ACCELERATOR PEDAL WITH IMMENSE FORCE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER DID NOT INDICATE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

Mileage: 31,000

Jan 16, 2017

WHEN PRESSING GAS FROM A STOP THE CAR SHUTTERS CAUSING A STALLING THEN JERKING MOTION.

Mileage: 50,000

Jan 13, 2017

TRANSMISSION FAULT: AS I WAS DRIVING THE VEHICHLE BEGAN TO SWERVE AND SLOW DOWN. AS I TRIED TO MAINTAIN CONTROL I ATTEMPTED TO GIVE THE CAR GAS BUT IT WOULD NOT MOVE. LUCKILY I WAS ABLE TO HIT THE FLASHERS AND CARS BEHIND ME WENT AROUND. TRANSMISSION FAULT APPEARED IN THE INFO SCREEN. THE CAR WAS PURCHASED IN 2014 AND HAS ALWAYS HAD A STUTTER AND SHAKE DURING ACCELERATION AND DECELERATION. ALSO WHEN PUTTING IT IN GEAR A GRINDING SOUND IS HEARD. I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND THEY SAY "OH IT JUST TAKES GETTING USED TO". THEY HAVE ALSO CLAIMED TO "RESET" IT. WITH THE CAR STOPPING AND SWERVING I WAS VERY FORTUNATE NOT TO BE IN A SEVER ACCIDENT. THIS HAPPENED RIGHT NEAR THE TURNPIKE AND LARGE SEMIS AND HEAVY TRAFFIC WERE AROUND. I WAS ABLE TO GET TO THE ROADSIDE AND CALL FOR HELP. FORD KNOWS THERE IS A PROBLEM. THEY HAVE EXTENDED THE WARRANTY ON TRANSMISSION UNTIL 100,000. BUT THIS PROBLEM IS DANGEROUS. IT NEEDS TO BE RECALLED ASAP. SEVERAL THOUSAND COMPLAINTS AND LAWSUITS HAVE BEEN FILED. (SEE ATTACHMENT)

Mileage: 16,000

Dec 29, 2016

TRACTION CONTROL IS A HAZARD, WHEN YOU NEED POWER TO THE WHEELS AND THE TRACTION CONTROL ENGAGES YOU HAVE ZERO POWER. WHILE GOING UP A SLIGHT INCLINE WITH SNOW ON THE SURFACE THE WHEELS SPUN BRIEFLY AND ENGAGED THE TRACTION CONTROL, LOST ALL POWER TO THE FRONT WHEELS AND HAD TO BACK DOWN. TALKING WITH THE DEALER THEY SAID IT IS NORMAL, NOT SAFE, BUT NORMAL. NOW, YOU CAN TURN THE TC OFF BUT REQUIRES MULTIPLE STEPS WITH PROGRAMMING SWITCH IN THE STEERING WHEEL, PLUS, EVERY TIME YOU TURN VEHICLE OFF IT RESETS TC TO ON. THERE NEEDS TO AN EASY ACCESS SWITCH TO TURN TC OFF WHILE DRIVING OR AT THE VERY LEAST, FORD NEEDS TO REPROGRAM THE VEHICLES SO WHEN YOU TURN TC OFF, IT STAYS OFF UNTIL YOU TURN BACK ON. LOOSING POWER IN TRAFFIC ON A HILL COULD BE VERY DANGEROUS AND AT THE BEST CAUSES YOU TO BACK DOWN. *TR

Mileage: 14,000

Dec 24, 2016

I BOUGHT THIS CAR USED IN DECEMBER 2015. IT HAS BEEN IN THE SHOP TWICE SINCE I BOUGHT IT . IT SHUDDERS WHEN TAKING OFF AND GOING UP A HILL. IT ALSO ROLLS BACKWARD BY ITSELF. IT IS DEFINITELY UNSAFE TO DRIVE. I BOUGHT ADDITIONAL WARRANTY WITH IT. I WAS JUST INFORMED WHEN I PICKED IT UP AFTER BEING REPAIRED THE LAST TIME THAT FORD FOCUS HAS A JUNK TRANSMISSION AND WILL GOT OUT AGAIN. I REALIZE THAT IT IS NOT COVERED UNDER THE LEMON LAW BECAUSE IT WAS PURCHASED USED BUT THE MAIN CONCERN IS THE SAFETY. IT ROLLED BACKWARDS ON A SLIGHT HILL EVEN THOUGH I HAD MY FOOT ON THE BRAKE. IT WAS A CITY STREET. LUCKILY, THE PERSON BEHIND ME WAS NOT TOO CLOSE AND THE I HAD STOPPED A LITTLE WAYS FROM THE PERSON IN FRONT OF ME, BECAUSE I HAD TO GAS IT TO GET IT TO QUIT ROLLING BACKWARDS.

Mileage: 50,000

Dec 23, 2016

MY CAR WAS NOT FIXED. THE CAR CONTINUES TO HESITATES OR PUTTERS WHILE DRIVING. I WAS WONDERING IF THE GOVERNMENT COULD FILE A CLASS ACTION SUIT AGAINST FORD CONCERNING THIS PROBLEM. I TALKED TO A REPRESENTATIVE AT CORPORATE OFFICE AND THAT PERSON SEEMS TO NOT BE CONCERNED. HE TOLD ME THAT THE ONLY OPEN RECALL WAS CONCERNING THE DOOR LATCH. RECALLS WERE VIN SPECIFIC. HOW OUTRAGEOUS IS THAT. PLEASE HELP ME WITH THIS PROBLEM. I AM A FAITHFUL FORD PURCHASER. FORD SHOULD BE HELD ACCOUNTABLE FOR ITS PRODUCT. CAN AN RECALL BE REISSUED DUE TO LACK OF EFFECTIVENESS? THANK YOU FOR YOUR TIME AND RESPONSE. I DON'T KNOW WHEN THE PROBLEM FIRST STARTED. *TR

Dec 23, 2016

THE TRANSMISSION/ENGINE HESITATES/STALLS WHILE DRIVING. ROUGH ACCELARATION.THE FIRST TIME THIS HAPPENED I WAS DRIVING ON THE FREEWAY 65MPH AND NOTICE THE VEHICLE WAS DRIVING WEIRD WHEN TRYING TO ACCELERATE, WHEN I SLOWED DOWN THE CAR WOULD SHAKE WHEN TRYING TO GAIN SPEED AGAIN. I IMMEDIATELY GOT OFF OF THE FREEWAY PULLED INTO A PARKING LOT TO LOOK THE CAR OVER. TURNED OFF THE CAR TO CALL SOMEONE, TRIED TURNING THE CAR BACK ON WITHIN 5 MINUTES AND THE CAR HAD COMPLETELY LOCKED DOWN, HAD TO CALL A TOW TRUCK TO TOW TO DEALER CAR HAD 21,000 MILES ON IT. DEALER STATED THE ISSUE WOULD BE FIXED SOME TYPE OF UPDATE NEEDED DONE TO THE TRANSMISSION. THE UPDATE DID NOT FIX THE PROBLEM BUT THE DEALER STATES EVERYTHING IS WORKING PROPERLY. THE CAR STILL HESITATES ON ACCELERATION. I BOUGHT THE CAR FOR MY TEEN DRIVER BUT I AM AFRAID TO LET HIM DRIVE IT BECAUSE I DON'T KNOW HOW SAFE THE CAR IS. THERE IS A SERIOUS ISSUE WITH HOW THIS CAR OPERATES ON ACCELERATION. *TR

Mileage: 222,000

Dec 21, 2016

I CONTACTED FORD LOCAL AND CORPORATE. FORD CORPORATE TOLD ME THAT RECALLS WERE VIN SPECIFIC. I TOLD THEM THAT WAS CONCERNING. I AM STILL HAVING PROBLEMS WITH MY PUTTERING CAR. I TOOK THE CAR IN FOR A RECALL PREVIOUSLY AND THE PROBLEM WAS NOT FIX. THE GENERAL MANAGER CALLED ME IN RESPONSE TO MY NOT BEING SATISFIED. HE LEFT A MESSAGE. I DID NOT RETURN HIS CALL. RECENTLY, I GOT ANOTHER RECALL CONCERNING DOOR LATCH. I SET UP AN APPOINTMENT FOR THAT RECALL. THE PREVIOUSLY RECALL WITH THE SWITCH WAS NOT FIXED PROPERLY. NOW MY CAR DEFROST SYSTEM IS NOT WORKING. SOMETIMES MY SEATBELT WON'T BUCKLE. WHY WANT FORD TAKE RESPONSIBILITY CONCERNING THEIR PRODUCTS. I AM AN AVID FORD BUYER. PLEASE DOCUMENT MY CONCERNS CONCERNING BY ENGINE STALLING, DEFROSTER AND SEATBELT. I NOTICED THAT THERE WERE 8 RECALLS FOR THE 2014 FORD FOCUS. I RELAYED THIS TO FORD. THEY TOLD ME THAT RECALL WERE VIN SPECIFIC. I HAVE CONTACTED YOU BEFORE CONCERNING A COMPLAINT. I AM SCHEDULE TO VISIT LOCAL FORD SERVICE DEPARTMENT FOR THE DOOR LATCH RECALL TOMORROW. THANK YOU FOR YOUR RESPONSE AND HELP. I REALLY DON'T REMEMBER THE DATES OF ALL THESE PROBLEMS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 20, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE STARTING TO DRIVE THE VEHICLE, IT SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,343.

Mileage: 63,343

Dec 17, 2016

ENGINE OVER REVVING TO SHIFT. NO ENGINE REVVING OR ACCELERATION WHILE TURNING. ROUGH SHIFTING. ENGINE HESITATION. CANNOT MAINTAIN HIGHWAY SPEED.GEARS SLIPPING. THIS IS THE SECOND CLUTCH PACK (THEY LAST ABOUT 10K MILES) ON A VEHICLE WITH 21,000 MILES. THE CAR WAS DANGEROUS TO DRIVE AND HAD TO BE TOWED TO THE SERVICE CENTER.

Mileage: 21,000

Dec 13, 2016

I FILED A COMPLAINT UNDER THE MN LEMON LAW DUE TO REPEATED TRANSMISSION ISSUES ON MY CAR. WHEN DRIVING THE VEHICLE IT IS QUITE NOTICEABLE THAT THE TRANSMISSION DOES NOT SHIFT PROPERLY BECAUSE IT CAUSES THE VEHICLE TO SHUDDER WHEN SHIFTING. THE VEHICLE IS AN AUTOMATIC TRANSMISSION, BUT AT TIMES IT FEELS LIKE I'M DRIVING A VERY SENSITIVE MANUAL TRANSMISSION AND WILL CAUSE A SHUDDER FEELING AT SHIFT. I HAVE TAKEN MY VEHICLE IN TO NORTH COUNTRY FORD IN COON RAPIDS, MN ON 4 SEPARATE OCCASIONS. THE DATES WERE 8/27/15, 10/16/2015, 2/18/16 AND 8/21/16. THE DEALER HAS BEEN UNABLE TO PERMANENTLY FIX THE ISSUE AND MY CONCERN IS THAT THIS HAS BEEN A REPEATED PROBLEM WITH MY CAR AND THAT IT COULD BE COSTLY TO ME IN THE NEAR FUTURE. *TR

Dec 11, 2016

SINCE I PURCHASED THE VEHICLE (NEW), I HAVE HAD PROBLEMS WITH THE ENGINE. I HAVE TAKEN IT TO BE REPAIRED TO AN AUTHORIZED FORD DEAL DURING THE 3 YEARS I HAVE OWNED IT - ONCE, THEY REPLACED/REBUILT THE CLUTCH, TWICE FOR UPDATES TO THE COMPUTER, AND A SEPARATE TIME FOR THE TIRES AND WHEEL WELL (THE DEALERSHIP SAID SOME OF THE PROBLEMS WERE CAUSED BY UNEVENNESS IN TIRES, THE WHEEL WELL ALSO NEEDED REPAIR AFTER MY TIRES WERE ROTATED). THE CAR CONSISTENTLY STRUGGLES TO ACCELERATE AFTER COMING TO STOP, SUCH AS AT A YIELD, MERGE, STOP SIGN, STOP LIGHTS, OR FROM SLOWING DOWN. IT SHAKES, JERKS, STUTTERS, MAKES A CREAKING METAL SOUND, AND MOST CONCERNING, STALLS. I HAVE BEEN TOLD BY THE DEALERSHIP THE VEHICLE NEEDS TO LEARN MY DRIVING STYLE, HOWEVER, THREE YEARS IS AN UNACCEPTABLE AMOUNT OF TIME. I TAKE THE CAR TO THE DEALERSHIP FOR ALL MAINTENANCE. I HAVE MY OIL CHANGED AND TIRES ROTATED REGULARLY, IN ADDITION TO THE INSPECTION DONE BY THE DEALERSHIP AT THAT TIME. WHEN I PRESS ON THE GAS FROM A SLOWED OR STOPPED POSITION, THE CAR SHOULD ACCELERATE, BUT IT STALLS. IT CONSISTENTLY STALLS EVERY TIME I DRIVE IT. THIS IS NOT SAFE, ESPECIALLY SINCE THIS IS A BRAND NEW CAR. I HAVE CONTINUED TAKING IT FOR REPAIRS TO A FORD AUTHORIZED DEALERSHIP ONLY, LEAVING THE VEHICLE FOR DAYS AT A TIME, AND THE PROBLEM HAS NOT BEEN RESOLVED. ADDITIONALLY, THE MILEAGE I GET WITH THE CAR IS LOWER THAN EXPECTED AND A FORD EMPLOYEE ASSERTED TO ME IT IS DUE TO THE ENGINE ISSUES.

Dec 9, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT ANY SPEED AND MERGING ONTO THE HIGHWAY, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED AND WOULD NOT ACCELERATE. THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 03/29/17LJ *CN

Mileage: 21,000

Dec 8, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUTTERED WHEN THE BRAKE PEDAL WAS RELEASED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 73,500.

Mileage: 73,500

Dec 8, 2016

TRANSMISSION SHUDDERS WHILE CHANGING GEARS. HAD BOMMARITO FORD DEALERSHIP IN HAZELWOOD, MO INSPECT ON 12/7/2016. WAS TOLD THE CLUTCH NEEDS REPLACEMENT. THE CAR HAS 19,674 MILES WHEN INSPECTED. CLUTCH IS BACKED ORDER AND THE CAR HAS NOT BEEN FIXED.

Mileage: 19,674

Dec 7, 2016

MY CAR HAS BAD HESITATION INCREDIBALLY JERKY WHEN STARTING GRINDING NOISES TRANSMISSION NOT SHIFTING PROPERLY FORD MECHANICS HAVE ADMITTED TO KNOWING ABOUT THE PROBLEM AND HAS TOLD FORD THAT IT IS DANGEROUS. HESITATION WHEN ACCELERATING ESPECIALLY AT LOWER GEARS. MAKE SIT VERY DANGEROUS TO CROSS BUSY INTERSECTIONS. CURRENTLY DON'T HAVE ANY PICTURES BUT PLAN TO START RECORDING MY CAR.

Mileage: 5,000

Dec 5, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ISSUE WITH THE TRANSMISSION. ALSO, THE PCM/TCM CLUTCH NEEDED TO BE RE-LEARNED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 27,300.

Mileage: 27,300

Dec 5, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING 75 MPH ON THE HIGHWAY. THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,000. UPDATED 02/07/2017*CT CONSUMER STATE VEHICLE IS STILL STALLING AT TIMES. UPDATED 7/13/18*JB *TR

Mileage: 86,000

Nov 29, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER ATTEMPTING TO DRIVE, THE VEHICLE REACHED FIRST AND SECOND GEAR, STALLED, BUT CONTINUED TO ROLL. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT MENTIONED THAT THE FAILURE WAS PROGRESSING AND FELT UNSAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 40.

Mileage: 40

Nov 28, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE VIBRATED ABNORMALLY. THE DEALER DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,999.

Mileage: 5,999

Nov 28, 2016

JERKING, SHUTTERING TRANSMISSION FROM STANDSTILL... SINCE I PURCHASED THE VEHICLE NEW.

Mileage: 75,200

Nov 28, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED OR ACCELERATED AS SOON AS THE BRAKE PEDAL WAS RELEASED AND WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION MODULE WAS REPROGRAMMED. THE ISSUE PERSISTED AND THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE THE CLUTCH WAS REPLACED. THE FAILURE RECURRED 1,000 MILES LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A THIRD TIME WHERE THE TRANSMISSION MODULE WAS REPROGRAMMED AGAIN. THE CONTACT STATED THAT THE CLUTCH ALSO NEEDED TO BE REPLACED, BUT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS GIVEN THE NUMBER CSP:14M01 TO HAVE THE WARRANTY EXTENDED. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

Nov 25, 2016

FROM THE FIRST WEEK I HAD THE CAR SOMETHING HAS BEEN WRONG WITH THE TRANSMISSION. IT JERKS AND DOESN'T ACCELERATE LIKE IT SHOULD, MAKES A HORRIBLE CRUNCHING SOUND. SEVERAL TIMES I HAVE BEEN IN THE TURNING LANE AND HAD AMPLE ROOM TO TURN BEFORE A CAR GOT TO ME BUT THE CAR JERKS AND STALLS SO THAT I HAVE ALMOST BEEN HIT BECAUSE IT HAS NO POWER. THE DEALER HAD THE CAR FOR A WEEK, SAID THEY "COULDN'T REPLICATE" WHAT I REPORTED. IT DOESN'T DO IT EVERY TIME BUT IF THEY REALLY DROVE IT FOR A WEEK, IT WOULD HAPPEN. EVERYONE WHO EVER RIDES IN THE CAR WITH ME ASKS WHY IT CHUGS LIKE IT DOES. I'M GOING TO GET INTO A WRECK ONE DAY BECAUSE I SHOULD HAVE PLENTY OF TIME TO MAKE MY TURN BUT THE CAR STALLS AND CHUGS SO MUCH THAT IT TAKES MUCH LONGER THAN IT SHOULD TO GET SAFELY INTO WHERE I AM TURNING. IT MAKES ME PICK A DATE BELOW, BUT THIS IS A SEVERAL TIMES A WEEK FOR 3 YEARS OCCURRENCE.

Nov 21, 2016

ON ACCELLERATION THE VEHICLE SHUTTERS AND RUMBLES AND DOESN'T "GO". I DON'T HAVE THE GAS MILEAGE FOR THIS VEHICLE THAT WAS ADVERTISED AS THIS RUMBLING AND SHUTTERING STALLS THE MOVEMENT AND CREATED A SORT OF PUSH BACK AND CAUSES THE RPM'S TO SKIP AND JUMP. IT HAPPENS SO MUCH AT TIMES I CAN'T SEEM TO MOVE THE CAR AND I WORRY THAT I WILL BE STALLED DURING AN INTERSECTION OR ATTEMPT TO GET OUT OF TRAFFIC FLOW. MY CAR HAS 42,000 MILES AT THIS POINT. IT HAPPENS EVERY TIME I DRIVE AND EVERY TIME THE CAR SHIFTS FROM 1ST TO 2ND GEARS. I HAVE A "POWER TRANSMISSION".

Nov 17, 2016

THIS IS THE SECOND FORD FOCUS I HAVE PURCHASED AND HAVE HAD PROBLEMS WITH MANUAL TRANSMISSION. I FEEL THE DEALER SHOULD OF TOLD ME THAT THE PROBLEM WAS NOT TAKEN CARE OF BEFORE SELLING ME ANOTHER VEHICLE THAT WAS STILL HAVING PROBLEMS. WHEN STARTING OUT AT A STOP SIGN THE CAR SHIMMIES, AND SPUTTERS BEFORE GETTING ANY POWER.

Mileage: 30,000

Nov 17, 2016

I PURCHASED THIS FOCUS IN SEPTEMBER OF 2013. LITTLE DID I REALIZE THAT THIS WAS PROBABLY ONE OF THE WORST MISTAKES I MADE IN MY LIFE THUS FAR. I DIDN'T EVEN HAVE THE CAR 3 MONTHS BEFORE THE TRANSMISSION ISSUE STARTED HAPPENING. I DON'T DRIVE ERRATIC OR AGGRESSIVE I HAVE TAKEN THE CAR TO THE DEALERSHIP 12 TIMES FOR THE SAME ISSUE SINCE I HAVE BOUGHT IT, TO THE POINT THAT I HAVE MADE FRIENDS WITH SOME OF THE GUYS THERE. THE CLUTCH HAS BEEN REPLACED 4 TIMES AND THE MODULE HAS BEEN REPROGRAMMED AND EVERYTHING THAT FORD CLAIMS WILL "FIX" THE ISSUE. IT HAS NOT BEEN FIXED, THE MOST RECENT TIME I TOOK THE CAR TO FIX IT I COULDN'T ACCELERATE ONTO THE HIGHWAY BECAUSE THE GEARS WOULDN'T GRAB AFTER SECOND, THEN THE CAR STALLED AND THE ENGINE SHUT OFF, SO I HAD TO NURSE THE CAR TO THE SIDE OF THE ROAD AND RESTART IT AND I FINALLY MADE IT TO THE DEALERSHIP. I CALLED FORD, AND THE BAD THING IS, IS THAT THEY KNOW THAT THIS PROBLEM EXISTS THEY JUST DON'T WANT TO DO ANYTHING BECAUSE THEY KNOW THAT THEY WILL LOSE MONEY. I FINALLY SPOKE TO A REP AT FORD THAT DIRECTED ME TOWARDS THE BBB BECAUSE SHE FOUND OUT THAT I WAS IN THE MILITARY, SAYING THAT THE MILITARY MEMBERS SHOULDN'T HAVE TO DEAL WITH THINGS LIKE THIS BECAUSE WE DO SO MUCH FOR THE COUNTRY. I HAVE CONTACTED THE BBB AND THEY FINALLY SAID THAT THEY WILL HAVE A RESOLUTION WITHIN 14 DAYS FROM YESTERDAY. AND WHAT IS REALLY ALARMING IS THAT THE ONLY REASON I FOUND OUT ABOUT THE BBB OPTION IS BECAUSE OF MY MILITARY SERVICE. IT IS RIDICULOUS BECAUSE I KNOW THIS ISSUE IS NATIONWIDE AND FORD WANTS NOTHING TO DO WITH IT. IT IS SAD TO SAY LIKE WITH THE ISSUE THAT TOYOTA HAD WITH THEIR CARS IS THAT SOMEONE HAS TO DIE AND SUE FORD BEFORE THIS ISSUE WILL GET RESOLVED, UNLESS YOU WANT TO TAKE DIRECT ACTION AGAINST FORD.

Nov 16, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HESITATION, JERKING, AND SHUTTERING WHILE BEING OPERATED AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A SHUTTERING TRANSMISSION. THE REMEDY WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 10.

Mileage: 10

Nov 15, 2016

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAD NO POWER, IT JERKED AND SLIPPED UPON TAKE OFF. WHEN DRIVING UP A HILL, THE VEHICLE WENT VERY SLOW. *JB

Nov 14, 2016

TRANSMISSION HESITATION FROM A STOP POSITION TO START AN ACCELRATION.

Mileage: 20,000

Nov 7, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HESITATE TO ACCELERATE AND THE TRANSMISSION WOULD SLIP. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CRANK HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

Mileage: 24,000

Nov 3, 2016

THE VEHICLE SHIFTS BETWEEN GEARS BAD, SOMETIMES LATE AND SOMETIMES NOT AT ALL. ALSO THE VEHICLE DOES NOT SHIFT PAST THIRD GEAR. THIS IS NOT A ONE TIME ISSUE, THE CAR CONTINUES TO OPERATE THIS WAY.

Mileage: 20

Nov 2, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE JERKED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

Mileage: 62,000

Nov 1, 2016

12,771 MILES, STARTER REPLACED. 14,207 MILES, FUEL PUMP REPLACED. 18,249 MILES FUEL PUMP REPLACED AND TRANSMISSION CONTROL MODULE REPROGRAM FOR FAILURE. 19,999 MILES REPLACE CLUTCH AND STARTER MOTOR ASSEMBLY. ABOUT 24,000 MILES, CAR NO START, BATTERY REPLACED "BAD BATTERY". 29,975 MILES CAR NO START, JUMPED TO START. 31,500 MILES NO START, BATTERY REPLACED "BAD BATTERY". APPROX 32,750 MILES, REPLACE CLUTCH AND WHATEVER ELSE THEY MAY FIND. THIS CAR STUTTERS IN FIRST GEAR (AUTOMATIC TRANSMISSION) WHEN IT WAS PURCHASED IT WAS FINE AND THEN A MONTH LATER IT STARTED TO SHAKE AND STUTTER ON ACCELERATION FROM A STOP, WHETHER IN TRAFFIC OR IN THE DRIVEWAY. FORD TOLD US THAT IT WAS A "SMART TRANSMISSION" AND THAT IT HAD TO GET USED TO TWO PEOPLE DRIVING THE CAR ALTHOUGH I AM THE PRIMARY DRIVER. NEW "CLUTCH PAC" ONLY TEMPORARILY SOLVES THE PROBLEM AND THEN IT STARTS ALL OVER AGAIN AFTER A MONTH OR SO. WE HAVE ALSO HAD A NO STARTING ISSUE. WE RECEIVED A LETTER FROM FORD ABOUT IT, BUT THEY CANT SEEM TO HELP AND WONT REPLACE TCM BECAUSE THEY SAY THE DEALERS CAN'T SHOW THE PART IS MALFUNCTIONING. *TR

Oct 31, 2016

I PURCHASED A CERTIFIED 2014 FORD FOCUS IN AUGUST 2015 WITH 48K MILES. DROVE IT LIKE TWO WEEKS WITHOUT ANY ISSUE, AFTERWARDS THIS TERRIBLE JERKING, GRINDING AND SHUDDER NOISE STARTED WHEN ACCELERATING FROM A STOP SIGN OR TRY TO SLOW DOWN AND ACCELERATE NEAR SPEED BUMPERS OR WHEN ACCELERATING WHILE GETTING A TURN. I TOOK IT TO THE DEALER. THEY DID A SOFTWARE UPDATE AND SAID IT NEEDS TO DRIVE 1000 MILES OR SO TO AUTOMATICALLY REPROGRAM THE TRANSMISSION'S COMPUTER BY UNDERSTANDING MY DRIVING PATTERNS. I FELT SOME IMPROVEMENT COMPARED TO HOW IT USED TO JERK WHILE CHANGING GEARS IN LOW GEARS. BUT STILL SHUDDER (OR GRINDING) NOISE CAN BE HEAR ONCE IN A WHILE WHEN ACCELERATING FROM A STOP OR DRIVING LOW SPEEDS AT SPEED BUMPS OR WHILE GETTING A 90 DEG TURN. MOST RECENTLY I FELT A MASSIVE JERKING AND GRINDING NOISE AGAIN DURING A COLD DAY WHEN TEMP BELOW 50F FOR THE FIRST TIME IN THE FALL THIS YEAR. THIS TIME IT IS PRETTY BAD AND I DON'T FEEL SAFE DRIVING SPECIALLY WHEN IT IS SNOWING...!! FORD NEED TO FIX THESE CARS ASAP ..!! *TR

Mileage: 70,000

Oct 27, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE AT A STOP SIGN AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. IN ADDITION, THE GEAR SHIFTER WOULD SHIFT INTO ANOTHER GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER THREE TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Oct 27, 2016

OUR FORD FOCUS HAS BEEN CHUGGING AND SLIPPING ON START FROM A STOP. FORD HAS REPLACED THE CLUTCH AND NOW 5 MONTHS LATER THE CLUTCH NEEDS T BE REPLACED AGAIN. FORD ISN'T HONORING THE EXTENDED POWER TRAIN . THIS IS A NONE DEFECT AND A REAL SAFETY ISSUE

Oct 26, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE RPMS INCREASED; HOWEVER, THE VEHICLE HESITATED TO MOVE FORWARD. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE CLUTCH WAS REPLACED AND RECALIBRATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED FOUR TIMES FOR THE EXACT SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

Mileage: 6,000

Oct 26, 2016

I PURCHASED A NEW 2014 FORD FOCUS IN FEBRUARY 2015 WITH 15 MILES ON IT. DROVE THE CAR FOR 5 MONTHS WITH NO ISSUES, THEN IN JUNE I NOTICED A TERRIBLE SHUDDER WHEN ACCELERATING FROM A STOP SIGN. IT ALSO MAKES A GRINDING NOISE WHILE TRYING TO GET IN GEAR AND TAKE OFF. I HAVE TAKEN THE CAR BACK TO THE ORIGINATING DEALERSHIP 6 TIMES SO FAR. I''VE HAD THE CLUTCH REPLACED, THE TRANSMISSION HAS BEEN REPROGRAMMED 4 TIMES, AND STILL NO FIX. I WILL NOT ALLOW ANYONE TO DRIVE THE CAR, NOR WILL I LET ANYONE RIDE WITH ME IN IT DUE TO THE POOR PERFORMANCE. THE CAR IS EXTREMELY DANGEROUS TO OPERATE AND VERY EMBARRASSING TO MYSELF ON THE ROAD. IT HAS CHANGED THE WAY I DRIVE OTHER CARS AS WELL. I ANTICIPATE A SHUDDER, LURCH, JERK, GRIND FROM OTHER CARS WHILE I'M DRIVING DO TO WHAT I EXPERIENCE ON A DAILY BASIS IN THIS CAR. THE TIME, STRESS AND FRUSTRATION THIS CAR HAS CAUSED ME AND MY FAMILY IS EXHAUSTING AND SO DISAPPOINTING. THIS IS THE FIRST FORD THAT I'VE PURCHASED AND WILL DEFINITELY BE MY LAST. WORD OF MOUTH GOES A LONG WAY TOO. *TR

Mileage: 9,200

Oct 24, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE SHUDDERED. AFTER SHUTTING OFF THE VEHICLE AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. ...UPDATED 12/28/16 *BF UPDATED 01/03/17.*JB

Mileage: 78,000

Oct 24, 2016 Crash

VEHICLE VIOLENTLY SHAKES WHEN ACCELERATING FROM A STATIONARY POSITION AND WHEN ACCELERATING FROM LOW SPEED ( 10 MPH)

Mileage: 16,000

Oct 20, 2016

THE TRANSMISSION HESITATES WHEN STARTING UP, EXHIBITS A CLUNKING NOISE. LOSS OF POWER.

Mileage: 40,000

Oct 19, 2016

PROBLEMS HARD SHIFTING FROM 1ST TO 2ND AND ONCE IN 3RD SHIFTING PROBLEM GOES AWAY. SAME AS TECHNICAL BULLETIN 14M01 BUT NOT ALL 2014S ARE COVERED.

Mileage: 65,000

Oct 17, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES DUE TO A CLUTCH ASSEMBLY FAILURE. THE TRANSMISSION JERKED WHEN THE VEHICLE WAS STARTED, AND THE VEHICLE LUNGED FORWARD WHILE AT A STOP AND ON A HILL. THE VEHICLE WAS TAKEN TO THE DEALER TWICE TO SERVICE THE VEHICLE FOR TWO DIFFERENT RECALL REMEDIES, WHICH FAILED TO REMEDY THE FAILURES. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V698000 (LATCHES/LOCKS/LINKAGES, STRUCTURE). THE MANUFACTURER INDICATED THAT THE PARTS MAY NOT BECOME AVAILABLE UNTIL MID 2017. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/20/16*LJ UPDATED 12/22/16.*JB

Oct 15, 2016

FOLLOWING MY LOW TIRE PRESSURE INDICATOR COMING ON, I NOTICED THE POWER STEERING ISSUE AS I WAS PULLING INTO A PARKING SPOT, AND MY STEERING WHEEL MADE A SQUEAKING OR WHINING SOUND. LATER, WHILE DRIVING ON A CITY STREET, AS I BEGAN TO MAKE A TURN, MY STEERING WHEEL STARTED HESITATING, AND MAKING A GEAR STRIPPING NOISE; THE STEERING COLUMN LOCKED UP AND WHEN I TRIED TO TURN THE WHEEL IT MADE A LOUD SQUEAKING SOUND. ALSO, MY TRANSMISSION SHUTTERS WHENEVER I ACCELERATE AND SLOW DOWN. THE TRANSMISSION ISSUE WAS INITIALLY REPAIRED VIA A SOFTWARE UPDATE BEFORE THE WARRANTY EXPIRED, BUT IT HAS SINCE STARTED TO MALFUNCTION AGAIN.

Mileage: 50,000

Oct 14, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO SHIFT PROPERLY WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

Mileage: 12,000

Oct 14, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DEALER REPLACED THE CLUTCH ASSEMBLY THREE TIMES, BUT THE FAILURE CONTINUED. THE VEHICLE RANDOMLY STALLED, LUNGED FORWARD, AND THE GEARS SKIPPED SEVERAL TIMES WHEN PLACED IN REVERSE. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Oct 14, 2016

TRANSMISSION IN THE NEW 2014 FORD FOCUS STARTED SHUDDERING AND SLIPPING. IT WOULD ROLL BACKWARDS ON HILLS. IT WOULD SLIP IN SLOWER TRAFFIC. ON TAKEOFF IT WOULD SHUDDER. TOOK THIS IN TO HAVE FIXED. AND HAS BEEN IN SHOP 3 TIMES. THIS IS DANGEROUS IN TRAFFIC. 4 DIFFERENT TIMES WAS ALMOST HIT BY ANOTHER VEHICLE WHEN I WOULD TRY TO TAKE OFF AND THEY WOULD SLAM ON THEIR BRAKES BEHIND ME. AND IT WOULD JUST RAM ON TAKE OFF AT A LIGHT AND ALMOST HIT VEHICLE IN FRONT OF ME. THIS IS DANGEROUS AND MANY HAVE REPORTED THIS TO FORD. SEEMS NO ONE CAN GET ANYTHING DONE. THIS IS A MAJOR PROBLEM WITH THE TRANSMISSIONS. THIS SHOULD HAVE ALREADY BEEN ON THE RECALL LIST. PLEASE HELP ALL OF US WHOM HAVE SUFFERED AND BEEN SCARED FOR OUR LIVES. PLEASE LOOK INTO THIS THOROUGHLY. SO MANY MANY COMPLAINTS

Mileage: 10,000

Oct 13, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 5 MPH, THE VEHICLE JERKED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Oct 12, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO RESPOND AND SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTERNAL CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR HATCH OPEN WARNING INDICATOR ILLUMINATED. IN ADDITION, THE DOORS BEGAN TO LOCK AND UNLOCK INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 24,172. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 24,172

Oct 12, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO MOVE FORWARD AND SHOOK FORCEFULLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED WHILE SHIFTING INTO GEAR. THE DEALER MADE THREE ATTEMPTS TO RESET THE COMPUTER SYSTEM, BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000.

Mileage: 49,000

Oct 11, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED AND MADE AN ABNORMAL NOISE WHEN IT CAME TO A COMPLETE STOP. THE FAILURE PROGRESSED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Oct 11, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUTTERED AND JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TRANSMISSION WAS THE REASON FOR THE FAILURE AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS BROUGHT BACK TO THE DEALER A TOTAL OF TWELVE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

Oct 10, 2016

REPEATED ISSUES WITH TRANSMISSION, SHUTTERING WHEN DRIVING. ALSO HAVE HAD THE CARE HESITATE WHEN ACCELERATING FROM A STOPPED LOCATION ALMOST CAUSING AN ACCIDENT TWO DIFFERENT TIMES. TOOK CAR INTO DEALER TO GET FIXED AND THEY STATED THEY WERE UNABLE TO FIND ISSUE. CONTACTED FORD MOTOR COMPANY CORPORATE OFFICE REQUESTING A BUYBACK DUE TO THE UNSAFE CONDITIONS, THEY DID AN "GOOD FAITH REVIEW" AND INFORMED ME THAT THEY WOULD NOT BUY BACK MY CAR. THE WOULD NOT EXPLAIN THE REASONING OR ISSUE AND PAPERWORK SHOWING THE REVIEW, "FORD DOES NOT HAVE TO RELEASE THE FINDINGS SINCE IT WAS A GOOD FAITH REVIEW".

Mileage: 30,000

Oct 8, 2016

EVERY TIME I HAVE TO TAKE IT BACK TO DEALER FOR TRANSMISSION REPAIR OR RECALL ITS WORSE THAN BEFORE THEY WORKED ON IT. EVERY TIME I TAKE OFF IT JUMPS & JERKS, EVERY TIME I REMOVE MY FOOT FROM ACCELERATOR IT DOWN SHIFTS.

Oct 8, 2016

SINCE I BOUGHT A USED 2014 FORD FOCUS, THIS YEAR, THERE HAS BEEN A GRINDING STUTTERING SHAKING AND JERKING OF THE TRANSMISSION WHEN IN MOTION. THIS HAPPENS WHETHER THE CAR IS ON THE HIGHWAY OR AT A LOW RATE OF SPEED BUT MOSTLY WHEN DRIVING FORWARD FROM PARK. FORD ATTEMPTED TO UPGRADE THE SOFTWARE TO THE TRANSMISSION SEVERAL TIMES WHICH HAS NEVER WORKED. THIS IS A KNOWN ISSUE TO FORD AND THEY ARE CLAIMING THAT IT IS A CHARACTERISTIC OF THE TRANSMISSION AND IT IS NORMAL ACTIVITY. THE TRANSMISSION SHUTTERS AND JERKS SO MUCH THAT THE CAR WILL NOT SHIFT AND WILL NOT MOVE FORWARD APPROPRIATELY AND I HAVE COME CLOSE TO GETTING REAR-ENDED SEVERAL TIMES BECAUSE THE TRANSMISSION CANNOT CATCH UP WITH THE ACCELERATION. I AM ASKING FORD FOR ASSISTANCE IN TRADING THE CAR IN SINCE THE VALUE IN THE CAR DEPRECIATED SO MUCH BECAUSE OF ALL OF THE TRANSMISSION ISSUES AND THEY ARE REFUSING TO HELP ME. MY THIRD FORD, NEVER AGAIN!!!

Mileage: 18,791

Oct 7, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JUMPED AS IF IT WOULD ACCELERATE AT A HIGH SPEED. THE DEALER STATED THAT THERE MAY BE AN ISSUE WITH THE TRANSMISSION; HOWEVER, THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.

Mileage: 46,000

Oct 6, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIOLENT JERKING AND HESITATION WHEN ACCELERATING FROM A COMPLETE STOP. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE FAILURE WAS INHERENT TO THE VEHICLE'S TRANSMISSION. THE VEHICLE HAD ITS SOFTWARE UPDATED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100.

Mileage: 100

Oct 6, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE ROLLED BACKWARDS SUDDENLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO HAVE THE SOFTWARE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Mileage: 200

Oct 3, 2016

I'VE HAVE HAD TO HAVE THREE UPDATES DONE FOR THE TRANSMISSION. ABOUT A MONTH AGO, I ALMOST GOT KILLED PULLING ONTO A COUNTRY HIGHWAY, DUE TO INABILITY TO PICK UP POWER AND THEY HAD TO REPLACE THE CLUTCH. TODAY, THE CAR HAD TO BE TOWED TO THE DEALERSHIP DUE TO LACK OF POWER, HESITATING, AND ODD NOISE WHILE DRIVING. THIS CAR ISN'T 2 YEARS OLD, AND IT'S BEEN CONSTANT PROBLEMS.

Mileage: 30,000

Sep 28, 2016

CLUTCH IN AUTOMATIC TRANSMISSION IS STALLING, CAR SHUTTERS AT 24,000 MILES. CAR DOESN'T WANT TO GO UP HILLS, AND ACTS MINE IT'S STALLING OUT WHEN YOU PULL OUT. THIS IS MY DAUGHTERS CAR AND I DO NOT FEEL SHE IS SAFE.

Mileage: 24,000

Sep 28, 2016

MY TRANSMISSION HAS BEEN PROGRESSIVELY GETTING WORSE ON MY 2014 FORD FOCUS. IT SHUDDERS, JERKS, AND HESITATES WHEN I START ACCELERATING. I TOOK IT TO THE DEALER FOR SERVICE AND THEY HAVE TO CHANGE THE CLUTCHES WHICH TAKES THEM 8 DAYS! THE CAR HAS ONLY 27,500 MILES ON IT.

Mileage: 27,500

Sep 28, 2016

POWER LOSS TO DRIVE TRAIN AND VEHICLE DISPLAYS "STOP SAFELY NOW" MESSAGE. THIS HAD HAPPENED REPEATEDLY WHILE VEHICLE WAS IN MOTION ON PUBLIC ROADS.

Mileage: 15,500

Sep 28, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED VIOLENTLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

Mileage: 200

Sep 28, 2016

WHILE DRIVING ON CITY STREETS THE TRANSMISSION SLIPS AND JERKS AND SOUNDS LIKE IT'S GOING TO FALL OUT OF THE VEHICLE. THIS IS A KNOWN ISSUE BY FORD WITH THIS VEHICLE AND IS UNSAFE TO DRIVE, ESPECIALLY MERGING INTO TRAFFIC. FORD NEEDS TO BUY ALL THESE VEHICLES BACK! THIS CONTINUES TO HAPPEN ON A DAILY BASIS. IT'S BEEN IN FOR REPAIR TWICE AND A RECALL ONCE. STILL NOT FIXED. I WOULD SELL THIS CAR IF I COULD BUT THE VALUE HAS DROPPED SIGNIFICANTLY DUE TO THIS KNOWN ISSUE.

Mileage: 47,000

Sep 27, 2016

WITHIN THE FIRST 10,000 MILES OF OWNERSHIP THE TRANSMISSION IN OUR 2014 FORD FOCUS HAS BEEN REBUILT AND THE CLUTCH HAS BEEN REBUILT/FIXED AS WELL AS MULTIPLE SOFTWARE UPDATES APPLIED, AND WE HAVE COMPLAINED EVERY TIME WE TAKE THE CAR IN FOR SERVICE THAT THE TRANSMISSION IS STILL BROKEN. IT SHUDDERS, JERKS, RUMBLES, HARD SHIFTS AND EVEN COMES CLOSE TO STALLING WITH NO ACCELERATION/MOVEMENT AT TIMES. I FEAR DRIVING IT THAT I CANNOT TAKE OFF FROM A STOP SAFELY WITHOUT THE TRANSMISSION FAILING AND I WILL END UP BEING HIT BY ANOTHER VEHICLE AS A RESULT. THIS TRANSMISSION IS DANGEROUS AND WILL RESULT IN ACCIDENTS. WORST TRANSMISSION I HAVE EVER OWNED AND FORD WILL NOT FIX NOR BUY US OUT OF THE CAR...ITS A LEMON!

Sep 26, 2016

SINCE SINCE BOUGHT THIS CAR BRAND-NEW IN 2014 THERE HAS BEEN A GRINDING STUTTERING SHAKING AND JERKING OF THE TRANSMISSION WHEN IN MOTION. THIS HAPPENS WHETHER THE CAR IS ON THE HIGHWAY OR AT A LOW RATE OF SPEED BUT MOSTLY WHEN DRIVING FORWARD FROM PARK. FORD ATTEMPTED TO UPGRADE THE SOFTWARE TO THE TRANSMISSION SEVERAL TIMES WHICH HAS NEVER WORKED. THIS IS A KNOWN ISSUE TO FORD AND THEY ARE CLAIMING THAT IT IS A CHARACTERISTIC OF THE TRANSMISSION AND IT IS NORMAL ACTIVITY. THE TRANSMISSION SHUTTERS AND JERKS SO MUCH THAT THE CAR WILL NOT SHIFT AND WILL NOT MOVE FORWARD APPROPRIATELY AND I HAVE COME CLOSE TO GETTING REAR-ENDED SEVERAL TIMES BECAUSE THE TRANSMISSION CANNOT CATCH UP WITH THE ACCELERATION. I AM ASKING FORD FOR ASSISTANCE IN TRADING THE CAR IN SINCE THE VALUE IN THE CAR DEPRECIATED SO MUCH BECAUSE OF ALL OF THE TRANSMISSION ISSUES AND THEY ARE REFUSING TO HELP ME.

Mileage: 50

Sep 23, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE ENGINE HESITATED AND ATTEMPTED TO STALL. THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

Sep 16, 2016

MY 2014 FORD FOUS HAS A SHUDDERING AND SHIFTING ISSUES ON ACCELERATION. SOMETIMES MY CAR WILL NOT GO INTO GEAR. FORD KEEPS TELLING ME THAT IS NORMAL AND TO BRING THE CAR IN IF THE CHECK ENGINE LIGHT COMES ON. MY FEAR IS THAT THIS WILL HAPPEN IN A INTERSECTION CAUSING A ACCIDENT. FORD IS JUST DRAGGING THIER FEET ON THIS ISSUE UNTIL THE WARRANTY EXPIRES AND CONSUMERS LIKE ME ARE LEFT WITH THE BILL. FORD KNOWS THAT THERE ARE PROBLEMS AND REFUSES TO FIX IT. DOES IT TAKE THE MOTORING PUBLC TO LOSE LIVES BEFORE ANYTHING IS DONE?

Mileage: 68,000

Sep 15, 2016

TRANSMISSION HESITATION FROM A STOP, TYPICALLY IN GEAR (DRIVE OR SPORTMODE), SOMETIMES SEVERE, CAUSING JERKING. BEEN HAPPENING LITERALLY SINCE I'VE OWNED THE VEHICLE, BUT SEEMS TO BE NOW MORE PRONOUNCED, ESPECIALLY AFTER LONGER DRIVES. ON THE HIGHWAY WITH STOP & GO TRAFFIC, AND THIS PROBLEM IS VERY UNSETTLING AND DANGEROUS.

Mileage: 70,260

Sep 14, 2016

TRANSMISSION JERKS VIOLENTLY AT LOW SPEEDS, DANGEROUS AND UNDRIVABLE.

Mileage: 21,984

Sep 13, 2016

WHEN STOPPED AT A LIGHT OR SOMETHING, CAR HESITATES LIKE IT'S GONNA DIE. THE RPM'S SHOOT WAY UP AND IF I GO TO BRAKE, THEY LIKE ALMOST GET STUCK IN HIGH RPM. TRANSMISSION SHUTTERS. TIRE PRESSURE WARNING LIGHT STAYS ON WHEN I'VE CHECKED THE TIRES PRESSURE AND EVERYTHING

Sep 8, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 10 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SHOOK AND LOST POWER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION COMPUTER NEEDED TO UPDATED. THE VEHICLE CLUTCH WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Mileage: 18,000

Sep 5, 2016

WE BOUGHT THIS CAR TO HAVE A SAFE, RELIABLE VEHICLE. I LIVE IN A MOUNTAIN COMMUNITY WITH PLENTY OF WILDLIFE AND VERY FEW OTHER DRIVERS ON THE ROAD. MY CAR BROKE DOWN ON THE MOUNTAIN HIGHWAY WHEN LEAVING FOR WORK AT 5:15AM. I GOT BARELY 2 MILES FROM HOME AND I LOST POWER AND THE CHECK ENGINE LIGHT CAME ON. THE CAR WOULD NOT ACCELERATE MORE THAN 10 MILES PER HOUR AND JERKED, HESITATED, MADE GRINDING NOISE. IT HAS HESITATED FROM TAKE OFF SINCE WE'VE HAD IT. WE RECEIVED A RECALL NOTICE AND TOOK IT IN IMMEDIATELY. THAT DID NOTHING TO TAKE CARE OF THE PROBLEM. NOW IT STOPPED RUNNING COMPLETELY AND THE CHECK ENGINE LIGHT CAME ON. IT WAS TOWED TO THE SHOP AND WE HAVE BEEN TOLD THAT THE PART (TCM MODULE) IS ON BACK ORDER AND WE COULD BE WITHOUT OUR CAR FOR 1 TO 8 WEEKS. THEY COULD CARE LESS THAT THIS IS OUR MAIN FORM OF TRANSPORTATION AND I WILL HAVE TO GET A RENTAL IN ORDER TO GET TO WORK IN ORDER TO MAKE CAR PAYMENTS FOR A CAR I CAN'T DRIVE. I ESCALATED MY CONCERNS ALL THE WAY UP TO CORPORATE CUSTOMER RELATIONS AT FORD. SO GOING INTO THE WEEKEND I HAD NO HELP AT ALL FROM ANYONE AT FORD AND WAS FORCED TO OBTAIN A RENTAL AT MY COST. SO FAR I'M LOOKING AT $300 AND PRAYING THAT MY CAR IS BACK BEFORE I HAVE TO RETURN THE RENTAL. THIS IS A BUNCH OF [XXX] FROM FORD. IT'S ALL OVER THE INTERNET THE ISSUES WITH THESE CARS. FOR THEM TO NOT PROVIDE ASSISTANCE WITH RENTALS IS THE WORST POSSIBLE SERVICE EVER. I BET THEY SURE WILL EXPECT MY PAYMENT ON TIME WON'T THEY? I'VE FILED CLAIMS WITH A LEMON LAW ATTORNEY AND A CLASS ACTION LAWSUIT ATTORNEY. AS WELL ON CARCOMPLAINTS.COM, CENTER FOR AUTO SAFETY AND NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Mileage: 41,000

Sep 3, 2016 Crash

FOCUS 2014 BEEN IN THE DEALER SHIP IN FAIRFAX..TED'S FOR OVER A MONTH NOW .I CALLED 4 TIMES AND NO ONE ANSWERS MY CALLS OR RETURN THEM...I DON'T NEED THE CAR ANY MORE SINCE I HAD TO BUY ANOTHER ONE..I SHAKES WHEN EVER YOU IT STARTS MOVING VERY VIOLENTLY AND CONSTANTLY STALL FOR NO REASON IT'S NOT GOING ANYWHERE AND HAVE SOME SOUNDS THAT THE WHOLE ENGINE IS ABOUT TO BREAK...THE SEAT BELT DON'T WORK ALL THE TIME OR THE AIR BAGS OFFEN START BEEPING ON THE DASH BORD...IT'S BEEN A REALLY RUFF RIDE FOR A CAR THAT HAS LESS THEN 30000 LIMES ON IT...IT'S BEEN A REAL PROBLEM AND HEADACHE SINCE I GOT IT...RETURNED IT TO CHECK FEW TIME BUT NOTHING...CAN THEY PAY FOR MY CAR VALUE??? OR MY LAON??

Sep 3, 2016

WE ARE EXPERIENCING EXACTLY THE SAME ISSUE AS MANY OTHER PEOPLE (41) REPORTED ON THIS WEBSITE AND MORE PEOPLE ON OTHER WEBSITES ON INTERNET. NHTSA CONDUCTED OFFICIAL INVESTIGATION ON THIS ISSUE (NHTSA ACTION NUMBER: PE13031). WE HAVE TO UNFORTUNATELY REPORT THAT FORD HAS NOT ADDRESSED THIS ISSUE TILL THIS DATE (9-3-2016). OUR CAR WAS MULTIPLE TIMES IN DIFFERENT FORD DEALERSHIPS BUT NONE OF THEM WERE ABLE TO RESOLVE THE ISSUE. THE REPLACED BATTERY, HIGH VOLTAGE HARNESS, REPROGRAMMED PCM AND TPM MODULES SEVERAL TIMES BUT THE SERIOUS SAFETY ISSUE IS STILL PRESENT. WE HAVE EXPERIENCED THIS ISSUE MORE THAN 10 TIMES SINCE 2014 (WE STOPPED COUNTING), EVEN 5 TIMES IN ONE DAY. ISSUE: THE VEHICLE, WHILE IN MOTION, SUDDENLY LOSES POWER AND DRIVER RECEIVES A RED TRIANGLE INDICATOR AND THE MESSAGE "STOP SAFELY NOW" IN THE INSTRUMENT CLUSTER. DRIVER UNFORTUNATELY CANNOT STOP SAFELY BECAUSE THE VEHICLE LOSSES ALL ENGINE POWER AND IS DECELERATING VERY FAST SO THE DRIVER DOESN'T HAVE TIME TO PULL OVER WHILE IN TRAFFIC OR DRIVING ON A FREEWAY. WE WOULD LIKE NHTSA TO TAKE ACTION AGAIN AS THE ISSUE WAS NOT ADDRESSED IN 2013 AS STATED UNDER NHTSA ACTION NUMBER: PE13031. THIS IS SAFETY ISSUE NOT ONLY FOR THE DRIVER AND VEHICLE OCCUPANTS BUT ALSO FOR OTHER PEOPLE IN SURROUNDING VEHICLES.

Mileage: 4,000

Sep 2, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE TRANSMISSION CLUTCH SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED. THE DEALER PROCEEDED TO REMOVE THE TRANSMISSION TO REPLACE THE DRY CLUTCHES. THE FAILURE RECURRED AND THE DEALER REPEATED THE SAME REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Mileage: 30,000

Aug 30, 2016

SEVERE TRANSMISSION/CLUTCH PROBLEMS. SHUDDERS, HESITATES AND SURGES WHEN SHIFTING OR EVEN JUST DRIVING. CANNOT SLOW THEN ACCELERATE WITHOUT STOPPING WITHOUT HEAVY JERKING. WHEN TRYING TO PASS ON A FREEWAY, CAR FALLS INTO NEUTRAL AND WON'T ACCELERATE. CAR HAS FEWER THAN 10,000 MILES AND CLUTCH IS ALREADY 25% WORN.

Mileage: 5,500

Aug 25, 2016

DRIFTS BACKWARDS IN DRIVE, AND DRIFTS FORWARD IN REVERSE. NEW CLUTCH ORDERED FOR REPLACEMENT AT NO COST. MAY TAKE UP TO 10 WEEKS TO RECEIVE THE CLUTCH. DRIFTING OCCURS ON ANY INCLINE. ALSO, CAR SHUDDERS INTERMITTENTLY WHILE DRIVING, AS IF FRONT WHEELS ARE NOT TURNING SMOOTHLY (JERKING SENSATION). PURCHASED CAR WITH 26,800 MILES ON IT. HAVE SINCE LEARNED THAT THIS IS A COMMON FOCUS PROBLEM. FORD HAS ONLY EXTENDED THE WARRANTY COVERAGE TO THE TRANSMISSION CONTROL MODULE, UNDER CUSTOMER SATISFACTION PROGRAM 14M02. THIS PROGRAM STATES THAT THE FOCUS MAY EXPERIENCE INTERMITTENT LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING.

Mileage: 30,000

Aug 22, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHUDDERED AND SHOOK VIOLENTLY. WHEN SHIFTING BETWEEN FIRST AND SECOND GEARS, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. ON SEVERAL OCCASIONS, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE OVER AND UNDER ACCELERATED AND THEN HESITATED. THE DEALER DIAGNOSED THAT THE MANUAL CLUTCH, POWER TRAIN CONTROL MODULE, AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

Mileage: 32,000

Aug 17, 2016

TRANSMISSION RATTLES,CAR CANT FIND PROPER GEAR AT SLOW SPEEDS,SHIFTS UP AND DOWN AT RANDOM.SOMETIMES NO ACCELERATION AT TAKEOFF,DANGEROUS PULLING OUT INTO TRAFFIC.TCM HAS BEEN REPLACED AS WELL AS CLUTCH PACKS.CAR HAS BEEN BACK TO DEALER 4 TIMES.PURCHASED NEW 7/9/2014,,,,,CAR HAS 23000 MILES AND IS STILL UNDER WARRENTY.

Mileage: 14,000

Aug 11, 2016

WHEN STARTING FROM A START, THE VEHICLE FREQUENTLY JUMPS, SURGES, AND OCCASIONALLY STALLS FOR SEVERAL SECONDS. MY WIFE WAS NEARLY HIT FROM BEHIND WHEN ENTERING AN INTERSTATE HIGHWAY WHEN THE VEHICLE STALLED FOR SEVERAL SECONDS.

Mileage: 8,000

Aug 5, 2016

EVERY YEAR (10,000 MILES) I TAKE MY CAR BACK TO FORD FOR A NEW CLUTCH. I HAVE HAD TWO NEW CLUTCHES IN TWO YEARS. THE DEALER SAID THAT FORD WILL NOT ADMIT THEIR IS A PROBLEM. THEY TOLD ME THAT I WILL NEED A NEW CLUTCH EVERY YEAR. THEY SAID FORD ONLY PATCHES THE PROBLEM AND WILL NOT SPEND THE RESOURCES TO REPAIR PROPERLY. THE TRANSMISSION IS JERKY AT MOST SPEEDS UNDER 50 MPH. IT IS JERKY ON SMALL HILLS. THE SIFT IS INCONSISTENT FROM DAY TO DAY. PLEASE HELP THE DRIVING IS NOT SAFE.

Mileage: 21,664

Aug 3, 2016

WHEN I FIRST GOT THE CAR, I NOTICED, SLIGHT JERKING AND SHUDDERING. I COMPLAINED TO THE DEALER, AND WAS TOLD IT WAS "LEARNING". IT PROGRESSIVELY GOT WORSE, AND WOULD SHUDDER UPON HITTING THE GAS AFTER LEAVING STOP LIGHTS/SIGNS INSTEAD OF MOVING, UNTIL IT FINALLY GOT INTO GEAR. IT WOULD RANDOMLY LURCH FORWARD, WHITE IN TRAFFIC IF YOU HIT THE GAS AFTER YOU WERE SLOWING DOWN OR STOPPED. ETC. I CONTACTED THE DEALER AGAIN, AND THEY FLASHED THE MODULE. IT STOPPED FOR A WHILE, THEN STARTED GETTING WORSE. I CONTACTED THE DEALER, AND THEY REPLACED THE CLUTCH PACK. IT WOULD GET BETTER, THEN START HAPPENING. I WAS THEN TOLD BY THE DEALER, AND FORD, THIS IS NORMAL. IT'S JUST HOW THE TRANSMISSION IS. WHILE COMING OFF OF AN EXIT, I HIT THE GAS AND THE CAR PULLED ONTO THE ROAD, THEN JUST WOULDN'T MOVE. I PUSHED THE PEDAL ALL THE WAY TO THE FLOOR AND IT STARTED SHUDDERING, AND FINALLY GOT IN GEAR AND LURCHED FORWARD. I CONTACTING THE DEALER AGAIN, EXPLAINING HOW UNSAFE THE CAR WAS WITH IT STOPPING AND SHUDDERING BEFORE IT WILL GO, OR JUST RANDOMLY LURCHING FORWARD IN TRAFFIC. THE DEALER FLASHED THE COMPUTER 4 TIMES, AND REPLACED THE CLUTCH PACK 3 TIMES. IT ALWAYS GETS BETTER, THEN STARTS HAPPENING AGAIN. I FINALLY TRADED THE CAR IN. IT'S VERY UNSAFE WHEN YOU DON'T KNOW IF YOUR CAR WILL JUST STOP AND SHUDDER WHILE PULLING INTO TRAFFIC, OR IF IT WILL LURCH FORWARD WHEN YOU TOUCH THE GAS. I'VE BEEN TOLD THERE ARE SEVERAL COMPLAINTS ABOUT IT. FORD NOW EVEN OFFERS A REBATE IF YOU TRADE IN A CAR WITH THAT TRANSMISSION, BUT YOU HAVE TO PURCHASE A FORD TO GET THE REBATE. THEY ALSO STILL MANUFACTURE THEIR CARS WITH A KNOWN ISSUE.

Mileage: 2,000

Aug 3, 2016

TRANSMISSION HESITATES AND SHUDDERS ON ACCELERATION, HAVE HAD IT REPAIRED TWICE AND NOW FORD SAYS THAT ITS WITHIN THE LIMITS AND DOES NOT NEED REPAIR DRIVE IT SOME MORE UNTIL IT GETS WORSE.

Mileage: 77,000

Aug 2, 2016

FROM THE DATE OF PURCHASE IN 2014 THIS CAR HESITATES UPON ACCELERATION SHUTTERS AND SHAKES. THERE HAVE BEEN NUMEROUS TIMES WHEN I HAVE FELT UNSAFE AND AT RISK FOR BODILY HARM. I HAVE TAKEN IT TO MY DEALER NUMEROUS TIMES AND HAVE BEEN TOLD REPEATEDLY "THIS IS THE WORST TRANSMISSION FORD HAS EVER MADE." BUT THEY EXPLAIN THAT FORD WILL DO NOTHING ABOUT IT. "I WISH THEY WOULD, EVERYONE COMPLAINS ABOUT THIS CAR." ON NUMEROUS OCCASIONS WHILE TRAVELING BETWEEN A STOPPED POSITION AND FIVE, 10, OR 15 MILES AN HOUR THIS CAR HESITATES SHAKES AND SHIMMYING. I HAD IT IN A LITTLE OVER A MONTH AGO WITH THE SAME ISSUE. THEY DID NOTHING AND TOLD ME "FORD SAYS IF IT FALLS WITHIN A CERTAIN PARAMETER THERE IS NOTHING WE CAN DO. OUR HANDS ARE TIED." THIS MORNING I WAS HEADING TO A FAMILY FUNERAL, PULLED OUT OF MY DRIVEWAY TRIED TO ACCELERATE AND MY CAR CHOKED AND DIED. I HAVE BEEN UNABLE TO GET IT RESTARTED AND HAD TO HAVE IT TOWED TO A DIFFERENT DEALERSHIP HOPING TO GET BETTER CUSTOMER SERVICE. I HONESTLY BELIEVE THERE SHOULD BE A CLASS ACTION LAWSUIT AGAINST THE FORD MOTOR COMPANY FOR THIS INFERIOR PRODUCT. ALSO, MY RADIO HAS NEVER WORKED CORRECTLY. IF I TURN THE REAR DEFROST ON THERE IS HORRIBLE STATIC OVER THE RADIO. THE DEALER JUST KEEPS ON TELLING ME "YOU HAVE BAD RECEPTION. "

Mileage: 15,000

Jul 19, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SURGED AND HESITATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TRANSMISSION CONTROL MODULE NEEDED REPROGRAMMING. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE STARTED TWO WEEKS AFTER THE VEHICLE WAS LEASED IN 2014. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

Mileage: 12,000

Jul 14, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE CLUTCH NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT SHE WOULD BE CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Jul 14, 2016

MY 2014 FORD FOCUS IS HAVING PROBLEMS WITH SHIFTING AND HESITATION AT STARTS. THE VEHICLE, AT 35 MILES PER HOUR, JUST JERKED AND THEN WOULD NOT ACCELERATE. THE ENGINE WAS STILL RUNNING BUT WOULD NOT RESPOND. THE CHECK ENGINE LIGHT CAME ON AND I PULLED THE VEHICLE OVER. TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE SEALS HAD FAILED AND THE TCM TRANSMISSION CONTROL MODULE WAS RESET. THE PROBLEM CAME BACK WITHIN 3 WEEKS AND THE VEHICLE HAS NOW BEEN WITH THE DEALER FOR GOING ON 3 WEEKS WITH NO RESOLUTION. I AM READING COMPLAINTS FROM ACROSS THE COUNTRY THAT ARE ALMOST VERBATIM TO MY COMPLAINT AS WELL AS WHAT THE DEALERS ARE TELLING THE CAR OWNERS. WHEN WILL FORD BE HELD ACCOUNTABLE FOR THEIR KNOWN PROBLEMS WITH THIS ISSUE.

Mileage: 65,000

Jul 12, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE TRANSMISSION HESITATED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DPS6 CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Mileage: 200

Jul 12, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT ANY SPEED, WHEN THE GEAR SHIFTER WAS SHIFTED TO THE DRIVE POSITION, THE VEHICLE HESITATED BEFORE IT ACCELERATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE TRANSMISSION WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

Mileage: 4,500

Jul 11, 2016

FAULTY CLUTCH. I HAVE JUST HAD THE CLUTCH REPLACED FOR THE SECOND TIME ON THE LISTED VEHICLE. WHILE PICKING UP THE CAR FROM THE DEALER THIS MORNING, ANOTHER FOCUS CAME IN WITH THE SAME PROBLEM. A COWORKER HAS A LEASED FOCUS, AND HE HAS THE SAME ISSUES. I KNOW TWO OTHER OWNERS OF THE FOCUS, AND BOTH HAVE HAD CLUTCH REPLACEMENTS AND CONTINUE TO HAVE PROBLEMS. THE VEHICLE, WHEN ACCELERATING, DOES NOT SHIFT EVENLY OR SMOOTHLY. OFTEN TIMES, IT DRIVES AS IF IT IS DRAGGING OR PULLING SOMETHING, FEELING SIGNIFICANTLY UNDERPOWERED. WHEN ATTEMPTING TO SPEED UP IN SITUATIONS SUCH AS MERGING INTO FREEWAY TRAFFIC OR PASSING A SLOWER VEHICLE, IT SIMPLY WILL NOT DOWNSHIFT, OR IT WILL DOWN SHIFT TOO FAR. EITHER WAY, IT DOES NOT ACCELERATE AND POSES A SAFETY ISSUE. LAST WEEK, BEFORE TURNING THE CAR BACK INTO BOB MAXEY (NOT PURCHASED THERE, BUT THEIR SERVICE DEPARTMENT ROCKS!), THE CAR WOULD NOT ACCELERATE WHILE ATTEMPTING TO ENTER EASTBOUND 1-94 FROM 12 MILE IN ROSEVILLE, MI. I HAD TO TAKE THE SHOULDER BECAUSE THE SEMI BEHIND DID NOT HAVE ROOM TO MOVE OVER AND AVOID MY FOCUS THAT SIMPLY WOULD NOT ACCELERATE FAST ENOUGH TO SAFELY MERGE INTO FREEWAY TRAFFIC. THIS IS A SAFETY ISSUE AND I DO NOT HAVE CONFIDENCE IN THIS CAR TO PERFORM AS IT SHOULD.

Mileage: 34,000

Jul 11, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN), THE VEHICLE CONTINUED TO EXHIBIT TRANSMISSION FAILURES AND THE CHECK TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE BECAME INOPERABLE AND WAS TOWED BACK TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,488.

Mileage: 13,488

Jul 11, 2016

THE VEHICLE JERKS AND JUMPS TO GEARS, FEELING LIKE SKIPPING GEARS,. I HAVE HAD IT TO THE DEALER A NUMBER OF TIMES, THEY REPLACED CLUTCH, STILL NOT BETTER, FORD SAYS THAT IS ALL THEY CAN DO. THE DEALER SAYS A KNOWN FORD ENGINEERING ISSUE AND THAT THEY WISH THEY'D GET RECALLED AS HUNDREDS AT JUST THSI DEALER COMPLAINTS.

Mileage: 22,311

Jul 8, 2016

THE CAR SHUTTERS DURING TAKE OFF. IT ALSO SHUTTERS AT THE 10 AND 20 MPH MARK. CLUTCH WAS REPLACED IN MARCH 2016 AFTER BEING ON BACK ORDER FOR 4 MONTHS. FORD EXTENDED THE WARRANTY ON THE PART BECAUSE OF DESIGN ISSUES. PART HAS MALFUNCTIONED AGAIN; HOWEVER, FORD SAID THE SHUTTERING IS NOT SEVER ENOUGH AT THIS TIME TO WARRANT REPLACING THE PART. I HAVE TO WAIT UNTIL IT SHUTTERS WORSE BEFORE THEY WILL REPLACE THE PART.

Mileage: 8,500

Jul 6, 2016

ALMOST IMMEDIATELY AFTER PURCHASING I NOTICED THE VEHICLE HAD DIFFICULTY SHIFTING PROPERLY. IT SEEMED TO BE JUMPY WHEN I ACCELERATED AFTER A COMPLETE STOP. THEN, I BEGAN TO NOTICE THE CAR STRUGGLING TO ACCELERATE WHILE I MERGED INTO TRAFFIC. I FELT WHAT COULD BE BEST DESCRIBED AS A FROG HOPPING WHEN I WAS IN STOP AND GO TRAFFIC. TURNING CORNERS ALSO MADE MY CAR LAUNCH FORWARD THEN BACKWARDS SUDDENLY. CAR WAS REPAIRED. CONDITION SLIGHTLY IMPROVED BUT I COULD STILL FEEL A CONSTANT HESITATION UPON ACCELERATION. I BECAME USED TO HAVING TO MASH MY FOOT ONTO THE GAS TO GET THE CAR TO ACCELERATE NORMALLY, THEN TAKING MY FOOT OFF AS IT VIOLENTLY JUMPED INTO EACH GEAR. AFTER A FEW WEEKS, THE PROBLEM BEGAN TO OCCUR UPON DECELERATION TOO, LUNGING FORWARD SUDDENLY AFTER I HAD COME TO A COMPLETE STOP. I THEN BEGAN EXPERIENCED A LOSS OF ACCELERATION WHILE SITTING AT RED LIGHTS, OR IN THE MIDDLE OF INTERSECTION, WHILE MERGING ONTO A ON HIGHWAY, OR GOING AROUND CORNER. THIS ANNOYING CONDITION QUICKLY BECAME A SERIOUS SAFETY ISSUE WHEN WAS ALMOST HIT ON TWO OCCASIONS BECAUSE OF A FAILURE TO ACCELERATE. CLUTCH WAS THEN REPLACED AGAIN. IMMEDIATELY UPON RECEIVING MY 'FIXED' VEHICLE FOR THE SECOND TIME, THE SPUTTERING CONTINUED. THIS TIME IT WAS WORSE. THE VEHICLES RPMS SEEMED TO BE OUT OF SYNC WITH THE GEAR SHIFTS. THE CAR WAS CONSTANTLY REVVING UP AND DOWN WHEN I WAS AT A CONSISTENT SPEED. WHEN I ACCELERATED THE VEHICLE JERKED, SKIPPED, AND SEEMED TO LOSE POWER BEFORE SUDDENLY KICKING INTO DRIVE. WHEN I CAME TO A STOP MY VEHICLE ALWAYS JERKED FORWARD BEFORE COMPLETELY STOPPING. THERE WERE SEVERAL OCCASIONS WHERE I NEARLY REAR ENDED THE CAR IN FRONT OF ME BECAUSE IT SUDDENLY LUNGED FORWARD AFTER I BRAKED. JUST RECEIVED MY CAR BACK AFTER THE THIRD FIXING AND I AM STILL EXPERIENCING THE SAME SHAKING, GRINDING, JOLTING, AND JUMPING. I HAVE NEVER FELT MORE UNSAFE IN A VEHICLE.

Mileage: 15,000

Jul 3, 2016

AUTOMATIC TRANSMISSION HESITATES, LURCHES, AND STALLS IN MOTION ON A CITY STREET AT SLOWER SPEEDS.

Mileage: 24,000

Jul 2, 2016

WHILE I WAS DRIVING MY FORD FOCUSE SE IT LOST THE POWER AT THE RED LIGHT . THE CAR DIED ON ME ,IT WAS THE SCARIEST MOMENT , I ALMOST LOST MY LIFE GETTING HIT BY ANOTHER CAR TRYING TO PUSH THE CAR TO THE SIDE . VERY UNSAFE CAR , WOULD NEVER DRIVE THAT CAR AGAIN !

Mileage: 1

Jun 29, 2016

TRANSMISSION SHUDDERS FROM START TO 2ND GEAR. WHILE MOVING AT LOW SPEEDS (5MPH) AND ACCELERATING THE CAR JERKS THAT EVERYONE IN THE CAR NOTICES. THE TRANSMISSION CLUTCH HAS BEEN REPLACED 3 TIMES, THE TRANSMISSION REPROGRAMMED 4 TIMES. CAR HAS LESS THAN 40,000 MILES. THE BALL JOINT HAS BEEN REPLACED AT 27,000 MILES.

Jun 29, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED FAILURES STALLING AND SHUTTERING WITHOUT WARNING. IN ADDITION, THE VEHICLE INDEPENDENTLY ROLLED BACK WHEN OPERATED ON AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH PACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY FIVE TIMES FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. UPDATED 09/22/16*LJ UPDATED 10/4/16.*JB

Mileage: 21,000

Jun 29, 2016

TRANSMISSION SLIPPING, ROUGH START, GRINDING NOISE. VEHICLE HAS BEEN SERVICED NUMEROUS TIME. PASSENGER SIDE FRONT HUB AND LOWER ARM REPLACED DUE TO FAILURE OF A BEARING. VEHICLE TAKEN IN FOR THE SLIPPING/ ROUGH START, THE CLUTCH IS ON BACK ORDER. WAS TOLD BY THE SERVICE ADVISER THAT APPROXIMATELY 38,000 CONSUMERS NATIONWIDE ARE WAITING FOR THE SAME PART FOR THE SAME ISSUE. HE ALSO ADVISED THAT THE VEHICLE WILL ALWAYS HAVE THIS ISSUE FROM HAVING A DUEL CLUTCH SYSTEM, AND THAT FORD WILL NOT COVER ANY COSTS PAST THE WARRANTY 36K/50K

Mileage: 10,000

Jun 28, 2016

FORD FOCUS 2014 TITANIUM. FAULTY TRANSMISSION REPLACED AFTER 15,000 MILES. NOW I'M APPROACHING 29,000 MILES, THE POWER TRAIN IS JERKING AGAIN AND NEEDS TO BE REPLACED AGAIN. THE POWER TRAIN JERKS WHILE IN FORWARD AND REVERSE.

Mileage: 28,000

Jun 26, 2016

CAR WAS BOUGHT NEW BY ME IN AUGUST 2014 WITH 34 MILES ON IT. AT 5,000 MILES THE TRANSMISSION BEGAN SHUTTERING WHEN ACCELERATED FROM A STOP AND NOW SHUTTERS FROM A STOP AND WHEN ACCELERATED IN MOTION. THE VEHICLE NOW HAS ABOUT 14,000 MILES ON IT AND IT IS A NORMAL OCCURRENCE FOR THE CAR TO SHAKE AND SHUTTER WHEN ACCELERATED.

Mileage: 5,000

Jun 25, 2016

HAVE HAD VEHICLE FOR 1 YEAR & FEELS LIKE TRANSMISSION SLIPPING, JERKY, & FEEL UNSAFE IN CAR. HAS BEEN TO DEALERSHIP TWICE FOR COMPUTER UPDATES & IS JUST GETTING WORSE. NO LONGER WANT CAR & VERY UNSAFE TO HAVE CAR JERKING & I FEEL LIKE IT IS GOING TO BREAK DOWN ANY MINUTE.

Mileage: 30,000

Jun 23, 2016

I HAVE REPORTED TO MY DEALERSHIP AND FORD MOTOR COMPANY THAT I DO NOT FEEL SAFE DRIVING MY 2014 FORD FOCUS IT HAS BAD HESITATION, AND JERKS AND SHUDDERS AND EVEN ROLLS BACKWARDS ON A VERY SMALL INCLINE AT A STOP LIGHT. WHEN YOU TRY TO PASS A VEHICLE IT WILL START CUTTING OUT WHICH IS EXTREMELY DANGEROUS. I AM AFRAID THAT IT WILL GET ME AND MY FAMILY HURT AND I BOUGHT IT BRAND NEW LESS THEN A YEAR AGO FOR OVER $20,000.00 AND NOW MY DEALERSHIP TOLD ME THEY WOULD ONLY GIVE $14,000.00 FOR IT AND THEY SOLD IT TO ME KNOWING THAT THERE WAS AN ISSUE. IT HAS BEEN IN THE SHOP ALREADY 5 OR 6 TIMES NOW THEY TELL ME THAT THEY HAVE ORDERED ANOTHER CLUTCH PACK THIS WILL MAKE THE SECOND ONE THEY PUT IN IT SINCE I BOUGHT LESS THEN A YEAR AGO BUT IT IS BACK ORDERED FOR 2 MONTHS. THEIR MECHANIC ALREADY TOLD ME THAT THIS IS ANOTHER TEMPORARY FIX. PLEASE HELP

Jun 23, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE DEALER DIAGNOSED THAT THE PCM NEEDED TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIRS, WHILE DRIVING, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

Mileage: 43,000

Jun 21, 2016

MY VEHICLE WAS PURCHASED NEW AND CURRENTLY HAS 29,000 MILES ON IT. THE AIR BAG HOUSING WAS LOOSED AND HAS PLAY ON IT, WHEN REPORTED TO A FORD DEALER IN MERCED CA, I WAS TOLD THEIR WAS NOTHING WRONG. THE OTHER ISSUE IS THE TRANSMISSION, IT SLIPS. I RECENTLY RECIEVED NOTICES IN THE MAIL FROM 3RD PARTY LAWYERS STATING THAT IT IS A COMMON PROBLEM WITH THE FOCUS, AND "SHUTTERING" MAY ALSO APPEAR. THE LOWER ARM, ROTOR HOUSING WAS RECENTLY REPLACED BECAUSE OF THE BEARINGS FAILING DUE TO "FREEZING UP." FORD REPRESENTATIVES ARE DOWN PLAYING THE SHUTTERING AND SAYING IT IS DUE TO A PROGRAM ISSUE, AND "WHEN" IT OCCURS, TO BRING IT IN.

Mileage: 24,000

Jun 19, 2016

WHEN ACCELERATING FROM A STOPPED POSITION, OR A SLOWED SPEED (SUCH AS IN A TRAFFIC JAM), THE VEHICLE JUMPS/LURCHES DUE TO A PROBLEM WITH THE TIMER ON THE AUTOMATIC STANDARD TRANSMISSION. THIS IS A KNOWN PROBLEM TO FORD AND MANY PEOPLE ARE HAVING PROBLEMS AND BEING PLACED IN UNSAFE SITUATIONS. I PAID GOOD MONEY (AS DID EVERYONE ELSE) FOR A CAR THAT IS KNOWN TO BE UNSAFE AND FORD REFUSES TO DO ANYTHING.

Mileage: 30,000

Jun 19, 2016

I AM HAVING PROBLEMS WITH THE TRANSMISSION. AT APPROXIMATELY 22000 MILES CAR WAS NOT SHIFTING PROPERLY, IT HAD A BAD VIBRATION. DEALER DID A REBOOT ON COMPUTER, IT DID NOT HELP. THEY THEN REPLACED CLUTCH IN TRANSMISSION. PROBLEM SOLVED. THAT WAS JULY 2015. NOW JUNE 2016 AT APPROXIMATELY 37000 MILES I HAVE SAME PROBLEM. I BROUGHT CAR BACK TO DEALER AND THEY SAID THAT I NEEDED COMPUTER, THEY SAID THEY WOULD ORDER PARTS. I PICKED MY CAR UP WHILE PARTS WERE ON ORDER. I WAITED A WEEK AND CALLED DEALER TO FIND OUT STATUS, AND WAS TOLD THEY DID NOT ORDER PARTS THAT THEY STILL DON'T KNOW WHAT IS WRONG WITH CAR. THEY NEED IT IN SHOP TO RUN MORE TESTS. I DROPPED CAR OFF AND THEY REBOOTED THE COMPUTER AND IT IS ALL FIXED,THEY SAID. I PICKED CAR UP AND THE NEXT DAY I TOOK CARE FOR A LONG RIDE,AND STILL SAME PROBLEM. I TOOK CARE BACK AND I I WAS TOLD EVERYTHING IS GOOD. I SAID NO ITS NOT. WE WENT BACK AND FORTH UNTIL THEY TOLD MECHANIC TO TEST DRIVE. WITHIN 300 FEET OF DRIVE THE MECHANIC SAID THAT I NEED A CLUTCH REPLACEMENT. THEY TELL ME THEY WILL ORDER PARTS BUT I DON'T BELIEVE THEM. CAR IS VERY HARD TO DRIVE IN STOP AND GO TRAFFIC DO TO THE HESITATION AND BUCKING. I SPOKE TO MECHANIC HE SAID THEIR IS NO PERMANENT FIX FOR PROBLEM. ALSO I HAVE NOT RECEIVED ANY PAPERWORK FROM DEALER WHEN THEY REPAIR CAR. WHEN I LOOK UP MY CAR SERVICE REPORT IT SAYS AIR-CONDITIONING HEATING REPAIRS. NOTHING IN REPORT ABOUT TRANSMISSION

Mileage: 37,000

Jun 19, 2016

TRANSMISSION HESITATES AND ACTUALLY FAILS TO MOVE THE CAR ESPECIALLY STARTING FROM A STOP OR ON AN INCLINE. CAN'T BE SURE WHEN I STEP ON GAS THAT IT WILL MOVE. WHEN IT DOES IT SOUNDS LIKE A RACE CAR AND AND YOUR HEAD HITS THE HEADREST BECAUSE IT JERKS FROM SUDDEN ACCELERATION. SCARY TO DRIVE. STOPPED IN TRAFFIC ON A HILL FRIDAY6/17/2016 TRIED TO CONTINUE WHEN LIGHT CHANGED AND THE CAR WOULD NOT MOVE THEN IT LEARCHED FORWARD. BEEN IN 2 TIMES TO DEALER.

Mileage: 8,750

Jun 18, 2016

WE HAVE HAD THIS VEHICLE IN SEVERAL TIMES FOR SHUDDERING, HESITATION AND OTHER ISSUES INVOLVING THE TRANSMISSION. WE HAVE HAD THE SENSORS ADJUSTED, THE SOFTWARE UPDATED, AND THE DEALER HAD HAD A CLUTCH PART ON ORDER FOR 4 MONTHS AT THIS POINT. WE FIRST TOOK CAR IN DURING FEBRUARY FOR THIS ISSUE. IT IS NOW JUNE. THEY TOLD US THEY WILL NEED TO REPLACE SOME CLUTCH ASSEMBLY PART, WHICH IS TAKING A LONG TIME FOR PARTS TO BE OBTAINED. DEALERSHIP CAN NOT GIVE US A TIME WHEN THIS WILL BE RECEIVED TO PERFORM REPAIR. CONCERNED ABOUT THE DRIVING SAFETY FOR MY DAUGHTER. CAR JUMPS AND HESITATES IN LOWER GEARS. SAME COMPLAINTS MANY HAVE ALREADY MADE ABOUT THIS VEHICLE. .

Jun 18, 2016

SHUTTERING AND VIBRATIONS WHEN SHIFTING FROM 1ST TO 2ND, SHIFTING HICCUPS, SLIPPING CLUTCH, SHAKING, LURCHING.

Mileage: 39,800

Jun 17, 2016

I HAVE OWNED THIS CAR FOR 2 YEARS. I PURCHASED IT ON 5/3/2014 AND TOOK IT HOME TO NOTICE 2 DAYS LATER THAT THE TRIM OF THE BODY FRAME WAS COMING UNDONE AND ALSO THE FRONT BUMPER WAS DETACHING (IT WAS PARKED IN MY GARAGE). I TOOK IT BACK AND GOT THE PARTS FIXED. THEN A MONTH LATER I RETURNED IT BACK TO THE SHOP FOR STALLING, HESITATION, RPM'S GOING UP TO 5, VIBRATION OF CAR AND GOT THE PCM/TCM REPROGRAMMED. THIS WAS ALL GOING ON WHILE DRIVING DOWN ANY ROAD AND GOING ON THE GAS FROM A LIGHT/STOP SIGN. I'VE HAD THE CLUTCH REPLACED (TOOK 3 MONTHS OF CAR IN SHOP TO DO THAT). HAD THE PCM/TCM REPROGRAMED ABOUT 8-9 TIMES. MY CAR HAS BEEN IN THE SHOP AT LEAST 11 TIMES IN THE LAST 2 YEARS. I JUST PICKED IT UP LAST NIGHT FOR ANOTHER REPROGRAM OF THE TRANS AND ITS STILL HESITATING, HAS A RATTLING NOISE WHEN GOING ON THE GAS AND A VERY SERIOUS SHAKE TO THE WHOLE CAR. BUT I GET TOLD THE CAR IS FIXED OR NOTHING IS WRONG. OPEN YOUR EYES BECAUSE THERE IS DEFINITELY SOMETHING WRONG WITH THESE CARS......... I HAVE DOCUMENTS AND PICTURES TO PROVE IT.

Mileage: 100

Jun 17, 2016

TRANSMISSION STUTTERS THRU FIRST AND SECOND GEARS FROM A STOP OR SLOW ROLL. WILL LOSE POWER WHEN ACCELERATING TO FREEWAY SPEEDS AS THOUGH IT WAS GOING TO STALL OUT IN THE LOWER GEARS. CLUTCHES RATTLE AS IF NOT ENGAGING. HAVE HAD THE TRANSMISSION SEAL REPLACED FOR OIL ON CLUTCHES. DID NOT FIX THE STUTTERING THROUGH THE GEARS OR THE RATTLING CLUTCHES. THE TRANSMISSION UPDATES ARE CURRENT. NONE OF THE UPDATES FIXED THE PROBLEM OR IMPROVED ACCELERATION THROUGH THE LOWER GEARS. I PURCHASED THIS CAR NEW-HAS ONLY 10K MILES.

Mileage: 10,000

Jun 17, 2016

POWER STEERING FAILURE AND HESITATION, SHUDDERING IN TRANSMISSION. REPORTED ON 6/17/16 FOR PREVIOUS FAILURE INCIDENT ON 5/13/16. DEALER HAD REPAIRED VEHICLE UNDER WARRANTY BUR REPAIRS FAILED TO WORK . NEW INCIDENT THAT OCCURRED ON 6/14/16. INTERNET SEARCH INDICATED CLASS ACTION LAWSUITS HAVE BEEN FILED AGAINST FORD FOR BOTH THE STEERING PROBLEM AND TRANSMISSION PROBLEM, NHTSB APPEARS TO HAVE ALREADY OPENED AN INVESTIGATION. STILL WAITING FOR REPAIRS TO BE MADE.

Mileage: 10,000

Jun 17, 2016

ON 5/13/16 POWER ASSISTED STEERING FAILED. VEHICLE VERY DIFFICULT TO STEER. VEHICLE WAS TOWED TO AUTO DEALER. ALSO TRANSMISSION SHUDDERING, CHOKING ETC.NO ACCIDENT OR DAMAGE OCCURRED BECAUSE OF THESE AT THAT TIME BUT ELEVATED RISK OF AN ACCIDENT. REPAIRS FOR BOTH MADE BY DEALER UNDER WARRANTY.

Mileage: 9,112

Jun 15, 2016

THE TRANSMISSION STARTED STALLING GOING DOWN THE HIGHWAY, RPM'S HIGH WITHOUT VEHICLE GOING FORWARD. TOOK IT IN TO THE DEALER ON 05/10/16 AND WAS TOLD THERE WAS A RECALL THAT HAD TO DO WITH THE CLUTCH INSIDE THE TRANSMISSION. I HAD JUST BOUGHT THE VEHICLE IN MARCH 2016 FOR MY DAUGHTER AND WAS NEVER TOLD THERE WAS A PROBLEM WITH THE POWER TRAIN AND I TOLD THEM I HAD SAFETY CONCERNS. THE DEALER RAN A DIAGNOSTIC AND SAID THEY REPROGRAMMED IT AND SHOULD TAKE CARE OF THE PROBLEM FOR A BIT. THE FIX DID NOT WORK. WE WENT THERE TODAY. 06/15/16 AND WILL TAKE THE VEHICLE BACK TO THE DEALER ON 06/22/16 FOR THEM TO TEAR DOWN THE TRANSMISSION AND TO CLEAN IT UP TO KEEP IT RUNNING. WE WERE TOLD IT WILL TAKE A WHILE TO GET THE PART IN THAT WAS NEEDED. I COMPLAINED TO THE MANAGER THIS TIME. I AM WORRIED ABOUT MY DAUGHTER'S SAFETY WITH THIS VEHICLE STALLING AND THEN PICKING BACK UP WITH THE RPM'S AT A HIGH RATE.

Mileage: 27,000

Jun 14, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE ACCELERATED ON ITS OWN AND DOWN SHIFTED SUDDENLY TO APPROXIMATELY 45 MPH. IN ADDITION, WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE VEHICLE STALLED. A MECHANIC DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE SERVICED AND THE CLUTCH REPLACED. THE TRANSMISSION WAS SERVICED AND THE CLUTCH WAS REPLACED APPROXIMATELY THREE TIMES WITHIN A YEAR AND HALF TIME FRAME. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

Mileage: 44,000

Jun 13, 2016

I HAVE HAD MY FOCUS IN TO BE REPAIRED FOUR TIMES FOR THE CLUTCH PLATE ASSEMBLY SHUDDERING/JUMPING/HESITATING UPON STARTING UP FROM A STOPPED POSITION.THE LAST TIME IT WAS IN WAS MARCH OF 2016, AND IS NOW DOING THE SAME THING IN JUNE 2016. THIS WAS FIRST NOTICED AT 12000 MILES, BUT NOT ADDRESSED UNTIL THE MILAGE WAS 15500. THIS DISQUALIFIED IT FOR THE BUY BACK WITH FORD THROUGH THE BBB AUTOLINE. THE CLUTCH PLATE HAS BEEN REPLACED TWICE AND ADJUSTED THE SENSOR TWO OTHER TIMES. THIS IS A SAFETY CONCERN IN THE EVENT OF PULLING ONTO THE INTERSTATE OR IN HEAVY TRAFFIC AND DOES NOT GIVE THE ACCELERATION NEEDED. I HAVE ASKED A COUPLE OF TIMES FOR A BUY BACK, BUT HAVE BEEN TOLD NO. PLEASE HELP ME AND OTHER CONSUMERS TO HAVE THIS ISSUE ADDRESSED AND FIXED.

Mileage: 12,000

Jun 9, 2016

TRANSMISSION IS JERKY, DIFFICULT/SLOW TO ACCELERATE MAKING FOR UNSAFE DRIVING CONDITIONS. THE CAR HAS OTHER IS ISSUES BUT THIS IS THE WORST. IT IS UNSAFE TO DRIVE AND FAILS TO ACCELERATE WITH POWER OR SPEED WHEN PULLING AWAY FROM A STOP, CHANGING LANES, GETTING ONTO A FREEWAY, OR DURING TYPICAL DRIVING CONDITIONS. FORD MAKES EXCUSES - FIRST IT WAS THE COMPUTER, NOW IT IS THE CLUTCH. THIS HAS BEEN ONGOING SINCE I LEASED IT AS A BRAND NEW CAR DEC. 2014.

Mileage: 14,000

Jun 3, 2016

THE VEHICLE HESITATES WHEN DRIVING FROM A COMPLETE STOP AND GOING FROM 1ST TO 2ND GEAR. I HAVE AN AUTOMATIC TRANSMISSION. THIS VEHICLE HAS DONE THIS SINCE THE 1ST WEEK I OWNED IT. THE PROBLEM GETS MUCH WORSE THE LONGER IT IS DRIVEN. AFTER ABOUT AN HOUR OF DRIVING IS WHEN THE HESITATION FEELS MORE LIKE THE VEHICLE EITHER CAN'T SHIFT PROPERLY OR THE ENGINE IS ABOUT TO DIE. WHEN THERE ARE 4 ADULTS IN THE VEHICLE THIS ISSUE IS AMPLIFIED. I HAVE TO TAKE EXTRA CAUTION WHEN ENTERING TRAFFIC FROM A STOPPED POSITION DUE TO THE MAJOR HESITATION WHEN SHIFTING GEARS AND I AM ALWAYS WORRIED WHEN MAKING LEGAL TURNS CROSSING IN FRONT OF ONCOMING TRAFFIC. LASTLY MY VEHICLE IS GAS NOT ELECTRIC.

Mileage: 30

Jun 3, 2016

TRANSMISSION SKIPPING AT SLOW SPEED AND START UP

Mileage: 2,000

Jun 2, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY SLOWED DOWN AND WOULD NOT ACCELERATE. DURING THE INCIDENT, THE "ENGINE FAULT, SERVICE NOW'' MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, WHEN ACCELERATING FROM A STOP, THE VEHICLE WOULD SHUTTER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS FAULTY. THE PCM AND TCM WERE REPROGRAMMED AND THE CLUTCH WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 500.

Mileage: 500

May 28, 2016

I HAVE HAD MY CAR NOW FOR 18 MONTHS AND IT HAS BEEN IN AND OUT OF THE SHOP FOR CLUTCH ISSUES THE CLUTCH HAS BEEN REPLACED NOW TWICE AND THEY UPDATED MY COMPUTER TRYING TO FIX THE CLUTCH AS WELL. MY CAR IS STILL NOT RUNNING PROPERLY. IT HAS A ROUGH IDOL WORSE THAN WHAT IT WAS BEFORE I GOT MY CLUTCH REPLACED YESTERDAY AND IT JERKS WHEN STARTING OUT ( THIS JERKING IS NOT BAD RIGHT NOW BECAUSE I JUST HAD THE CLUTCH REPLACED BUT ITS STILL THERE) I HAVE REQUESTED THIS VEHICLE TO BE BOUGHT BACK MULTIPLE TIMES AND I GET A NO AND THEY WONT TELL ME WHY AND DONT RETURN MY EMAILS. I HAVE JUST REQUESTED ANOTHER BUY BACK AND WAITING ON A RESPONSE. THANKS FOR YOUR TIME AND I HOPE YOU CAN HELP ME OUT.

Mileage: 17,871

May 26, 2016

DESPITE TAKING MY CAR IN MULTIPLE TIMES FOR REPAIR (INCLUDING SOFTWARE UPDATES AND A NEW CLUTCH AT 19466 MILES), THE TRANSMISSION HAS BEEN SHUTTERING, SHAKING, SLIPPING, AND HAS A HESITANT/ DELAYED RESPONSE WHEN ACCELERATING FROM A STOPPED POSITION (E.G. MAKING A LEFT HAND TURN TO CROSS AN INTERSECTION WITH ONCOMING TRAFFIC). I FEEL EXTREMELY UNSAFE ESPECIALLY WHEN ACCELERATING TO CROSS AN INTERSECTION BECAUSE THE AUTOMATIC TRANSMISSION WILL HAVE A DELAYED RESPONSE TRANSFERRING POWER TO THE REAR WHEELS DESPITE PUSHING THE ACCELERATOR AND WILL CONTINUALLY SHUTTER, SLIP, AND SHAKE WHILE GETTING UP TO SPEED THUS MAKING A SLOW AND UNCERTAIN ACCELERATION. THIS CAN SEVERELY LIMIT MY ABILITY TO MOVE MY CAR OUT OF HARMS WAY.

May 25, 2016

FIRST PROBLEM WAS THE CAR SHUDDERING AND JERKING. FORD GARAGE, REPAIR SOME TRANSMISSION SEALS, PROGRAMMING,REPLACED FUEL TANK, FUEL PUMP AND ENGINE WIRE HARNESS REPAIR. SHORTLY AFTER THE CAR BEGAN TO LOSE ABILITY TO MOVE WHEN ACCELERATING, THE ENGINE RPM'S WOULD REV AND VEHICLE HAD LITTLE POWER TO MOVE. FORD GARAGE REPLACED CLUTCH AND DID PROGRAMMING. ON THE WAY HOME FROM THAT REPAIR, OUR CARE SUFFERED THE SAME SYMPTOMS IT WAS BROUGHT IN FOR. IT IS CURRENTLY IN THE SHOP AND WE HAVE NO CONFIDENCE IN WHAT WE WILL GET BACK.

Mileage: 50,000

May 24, 2016

TRANSMISSION STARTED SHUDDERING NOT LONG AFTER PURCHASE. FORD ACTED LIKE THEY DID NOT KNOW ABOUT THESE PROBLEMS EVEN THOUGHT WE NOW FIND THAT THEY HAVE BEEN WELL DOCUMENTED FOR YEARS. MULTIPLE TRIPS TO 2 DEALERSHIPS HAVE NOT FIXED PROBLEM. THE SHUDDERING TAKES PLACE WHILE IN MOTION, SOMETIMES DRIVING STRAIGHT, OFTEN WHEN TURNING. LONGER TRIPS OR HILLY TERRAIN EXASPERATE PROBLEM. DRIVING IN WINTER CONDITIONS ( SNOW, ICE)MAKES IT DIFFICULT TO TELL IF IT IS THE TIRES OR TRANSMISSION THAT IS SLIPPING. VERY DANGEROUS DEFECT. DRIVERS AND PASSENGERS FEEL VERY UNSAFE IN THIS VEHICLE. WONDERING WHY NHTSA IS SO SLOW IN DEALING WITH THIS PROBLEM.

Mileage: 4,625

May 24, 2016

I PURCHASED MY 2014 FORD FOCUS 1/1/16. WHEN DRIVING AT SLOW SPEEDS AND ALWAYS IF ACCELERATING AT 10MPH THE CAR JERKS AND SPUTTERS. I TOOK BACK TO THE FORD DEALER AND HAD WHAT THEY SAID WAS AN ADJUSTMENT DUE TO A RECALL. DIDN'T FIX ANYTHING, TOOK IT IN AGAIN AND THE ANSWER IS ITS THE DESIGN DUE TO A 5 SPEED WITHIN AN AUTOMATIC TRANSMISSION IT HAS TO ADJUST ITSELF. THIS CAR WILL NOT ACCELERATE WHEN A LIGHT TURNS RED TURNING LEFT AND I NEED TO GET OUT OF THE WAY, IT JERKS AND SPUTTERS, SAME PROBLEM AT ANY STOP. MY CONCERN IS THAT IF I CAN'T ACCELERATE TO GET OUT OF THE WAY I'M GOING TO GET HIT, AT A LIGHT, STOP, ON THE FREEWAY. FORD TOLD ME THAT'S THE WAY ALL OF THEM DRIVE. THIS IS A DAILY OCCURRENCE SINCE I PURCHASE THE CAR.

May 24, 2016

CLUTCH REPLACED AT 18K MILES DUE TO SHUDDERING, HESITATION AND ROLLING BACKWARDS ON HILL IN DRIVE. AT 38K ISSUES ARE STARTING AGAIN. SEVERAL ALMOST ACCIDENTS WHEN ON HILL AND TURNING IN TRAFFIC. PURCHASED A YEAR AGO AND DEVALUED $10K SINCE.

Mileage: 11,000

May 15, 2016

THE TRANSMISSION JERKS WHEN STARTING OFF AND SHIFTING GEARS. I'VE HAD IT IN 3 TIMES FOR "SOFTWARE UPDATES" AND EACH TIME THE MECHANIC TELLS ME THAT ALL FORD FOCUS EXPERIENCE THE SAME THING AND THAT IT WAS DESIGNED THAT WAY.

Mileage: 20,000

May 13, 2016

WHEN I ACCELERATE MY CAR HESITATE, JERK LIKE IT IS GETTING WORST. SLOW DOWN WHEN TAKE OFF AND WHILE DRIVING

Mileage: 30,000

May 13, 2016

I BOUGHT MY 2014 FOCUS IN AUGUST OF 2014, IT WAS A LIGHTLY USED RENTAL FROM LATE 2013 TO AROUND THE SPRING OF 2014 AND ONLY HAD A LITTLE OVER 14,000 MILES ON IT. SINCE THAT TIME I HAVE HAD TO TAKE IT IN (INCLUDING THIS MOST RECENT APPOINTMENT IN A FEW DAYS) 3 TIMES FOR THE SAME ISSUE. WHEN I AM ACCELERATING FROM A STOP, THE CAR WILL SHUTTER, HESITATE TO SHIFT, OFTEN GRIND UNTIL IT REACHES A HIGHER GEAR. AFTER I TAKE THE CAR IN THE PROBLEM IS GONE FOR ABOUT A MONTH BUT THEN SLOWLY STARTS TO COME BACK THE MORE I DRIVE IT. THE PROBLEM IS MUCH MORE PREVALENT WHEN I AM DRIVING AROUND RESIDENTIAL AREAS WITH A LOT OF HILLS AND STOP SIGN INTERSECTIONS. I AM WORRIED THAT IF THIS ISSUE CONTINUES THROUGHOUT THE LIFE OF MY CAR IT WILL EITHER CAUSE AN ACCIDENT, OR AT LEAST PUT ME IN DANGER OF CAUSING AN ACCIDENT, AND IT WILL ALSO COST ME A FORTUNE TO MAINTAIN IF I HAVE TO CONTINUALLY TAKE IT IN FOR REPAIRS EACH YEAR!

Mileage: 14,000

May 12, 2016

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE HIGH RPM SYMPTOMS AND TRANSMISSION SHUDDERS WHILE DRIVING. CONSUMER WANTS DEALERSHIP TO BUY BACK VEHICLE. *SMD THE CONSUMER STATED IN HIS OPINION, THE VEHICLE WAS STILL NOT SHIFTING PROPERLY AFTER THE DEALER MADE THE REPAIRS. *JB

May 5, 2016

WHILE DRIVING IT FEELS LIKE ENGINE IS FALLING OUT. THE WHOLE CAR VIBRATES. LIKE ITS STALLING OUT WHEN YOU TAKE OFF AND IT TAKES A LONG TIME TO GET UP AND GOING. I HAVE TAKEN THE CAR TO LAKELAND FORD FOR A SEAL KIT THAT WAS BACK ORDERED 6-8 WEEKS IN 2015 IN 2016 I HAD TO HAVE ANOTHER SEAL KIT ALSO BACK ORDERED 6-8 WEEKS THEY DID TRANSMISSION MODULE REPLACEMENT AND MUCH MORE I'VE TAKEN THIS CAR BACK FOR THE SAME ISSUE MULTIPLE TIMES ANDHAVEBEEN TOLD IT'S NOT A LEMON L!

May 5, 2016

CAR HESITATES WHEN ACCELERATING, ESPECIALLY FROM A SLOW OR STOP. CANNOT TELL IF ITS A TRANSMISSION ISSUE OR FUEL RELATED. VERY DANGEROUS, CAUSING CAR TO BUCK & JERK. MAKES IT DIFFICULT TO CONTROL VEHICLE. SEEMS TO BE GETTING WORSE THE HIGHER THE MILEAGE.

Mileage: 80,000

May 5, 2016

THIS CAR WAS BOUGHT USED WITH 22218 MILES ON IT ON 12/29/2015. THE CAR WAS RUNNING FINE. BY THE MIDDLE OF JANUARY 2016, THE TRANSMISSION WAS SLIPPING. BEFORE WE MADE FIRST PAYMENT ON 2/9/2016, THE TRANSMISSION WAS SLIPPING AND SHUDDERING GOING INTO SECOND GEAR. HERE IT IS 5/5/2016 AND WE ARE SUPPOSEDLY STILL WAITING ON A PART TO COME IN, WE FEEL LIKE WE HAVE BOUGHT THEIR PROBLEM AND WE ARE ON OUR OWN, AND THIS COULD BE A VERY SERIOUS ISSUE IN SAFETY WHEN YOUR CAR WILL NOT GO. FROM DEAD STOP, SHIFTING FROM FIRST, GOING INTO SECOND IT SHUDDERS, HESITATES, IN TRAFFIC, IT'S REALLY BAD. THIS WAS BOUGHT FOR MY TEENAGE DAUGHTER TO GO TO COLLEGE, NOW I'M WORRIED ABOUT HER SAFETY IN IT.

Mileage: 22,500

Apr 29, 2016

WHEN DRIVING THE CAR SHUDDERS AND DOESN'T WANT TO GO INTO GEAR, HAVE HAD IT INTO SERVICE DEPT SEVERAL TIMES FOR KNOWN TRANSMISSION ISSUE! THE PROBLEM STARTED SHORTLY AFTER I PURCHASED THE VEHICLE. IT'S BEEN 2 1/2 MONTHS NOW AND STILL WAITING FOR NEW CLUTCH TO ARRIVE AND NOW MY VEHICLE WILL NOT DRIVE AT ALL!

Mileage: 20,000

Apr 26, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE VIBRATED AND FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS TO REPAIR THE VEHICLE WOULD NOT BE AVAILABLE FOR TWO MONTHS. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Apr 21, 2016

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AUTOMATIC TRANSMISSION SHUDDERS ON ACCELERATION AND CLUTCH HAS KICKED OUT OF GEAR INTO NEUTRAL. *SMD THE CONSUMER STATED THE TRANSMISSION HAS BEEN A PROBLEM SINCE THE FIRST DAY, THE VEHICLE WAS PURCHASED. THE TRANSMISSION WAS REPROGRAMMED A COUPLE OF TIMES, BUT TO NO AVAIL. THE DEALER THEN STATED THE CLUTCH WAS BAD. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB

Apr 21, 2016

I HAVE A 2014 FORD FOCUS SE HATCHBACK. IT WAS BOUGHT BRAND NEW IN SEPTEMBER 2014. I WAS BACK AT THE DEALERSHIP ON SEPTEMBER 17, 2015 WITH 17,000 MILES BECAUSE OF THE SHUDDERING &, HESITATIONS COMING FROM THE TRANSMISSION WHILE DRIVING, STOPPING, AND ACCELERATING. MY CLUTCH WAS REPLACED ON OCTOBER 15, 2015. I WAS BACK TO THE DEALERSHIP ON JANUARY 8, 2016 AND AGAIN ON MARCH 10, 2016, FOR A "COMPUTER RESET". THE JERKING, SHUDDERING, GRINDING, AND STALLING HAVE YET TO CEASE AND IT'S BECOMING MORE OF A HAZARD & EXTREMELY STRESSFUL TO DRIVE THE CAR ON A DAILY BASIS. I HAVE TO DRIVE 100 MILES A DAY ROUND TRIP FOR WORK. THE SERVICEMAN AT MIKE REICHENBACH SAID IT WOULD NEVER BE MORE THAN 80% DUE TO THE TYPE OF CLUTCH IN THE TRANSMISSION IS FOR A STRAIGHT DRIVE VEHICLE. AS OF TODAY MY CAR IS JUST AS BAD AS EVER IF NOT WORSE, I HAVE BEEN FORTUNATE SO FAR AS NOT BE IN AN ACCIDENT, BUT LOOKING FOR IT TO HAPPEN ANYDAY WITH THE ISSUES IN THE TRANSMISSION. I FEAR FOR MY SAFETY EVERY TIME I HAVE TO STOP FOR ANY REASON BECAUSE OF THIS STALL, HESITATION AND SOMETIMES SLOW ON ACCELERATION.

Apr 20, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD SHUDDER AND HESITATE. THE VEHICLE WOULD INDEPENDENTLY SLOW DOWN WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE HAD BEEN TO THE DEALER FOR THE SAME REPAIR ON FOUR SEPARATE OCCASIONS AND EACH REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,322.

Mileage: 8,322

Apr 14, 2016

MY 2014 FORD FOCUS IS EXPERIENCING SHUDDERING ISSUES WHEN SHIFTING BETWEEN FIRST AND SECOND TYPICALLY. I HAVE TAKEN ANY END TO GET THE RECALL DONE ON IT FOR THE REPROGRAMMING AND IT HELPED AT FIRST BUT NOW THE SHUTTERING HAS CONTINUED AFTER ABOUT 6 MONTHS.

Mileage: 82,000

Apr 12, 2016

I JUST BOUGHT THIS CAR 1 MONTH AGO AND WHEN IT IS AT A STOP AND YOU HIT THE ACCELERATOR, IT SHUDDERS BETWEEN 1ST AND 2ND AND BETWEEN 2ND AND 3RD. IT IS GETTING WORSE THE LONGER THE PROBLEM GOES ON. I HAVE TAKEN IT TO PARKWAY FORD IN WINSTON SALEM, NC AND WAS TOLD IT WAS A COMMON PROBLEM AND THAT THE PART HAS BEEN ORDERED AND COULD TAKE 3+ MONTHS BEFORE IT WILL COME IN AND MY CAR CAN BE FIXED. IN THE MEANTIME, I AM DRIVING A CAR THAT ACTS LIKE IT'S GOING TO STALL OUT IN THE MIDDLE OF THE ROAD. HAVING TO WAIT POSSIBLY 3 MONTHS FOR THE WARRANTY REPAIRS TO BE COMPLETED IS UNACCEPTABLE.

Mileage: 16,700

Apr 11, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED IN EXCESS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTING GEAR AND THE LINKAGE IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND MULTIPLE WARNINGS WERE DISPLAYED ACROSS THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE GEAR SHIFTER WAS SHIFTED IN PARK AND THE REVERSE POSITION AND FAILED TO SHIFT OUT OF THOSE POSITIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 6,000.

Mileage: 6,000

Apr 11, 2016

BOUGHT CAR BRAND NEW IN JUNE 2014. HAVE HAD TRANSMISSION REDONE. NOW HAVING SAME ISSUE AGAIN. FRONT SEAT BELTS REPLACED. NOW NEED REPLACED AGAIN. HAVE HAD DEALER REPAIR OUTSIDE DOOR SKIN ON FRONT PASSENGER DOOR DUE TO TRANSPORT DAMAGE. HAD TO TAKE CAR IN TO HAVE INTERIOR DOOR REPOSITIONED DUE TO POOR DEALER WORKAMANSHIP. I HAVE HAD THIS CAR IN FOR REPAIRS MORE THAN ANY VEHICLE I HAVE EVER OWNED. CAR CURRENTLY HAS ABOUT 33,000 MILES ON IT.

Apr 11, 2016

I HAVE A 2014 FORD FOCUS SE HATCHBACK. IT WAS BOUGHT BRAND NEW IN AUGUST 2013 AND PAID IN FULL. I WAS BACK AT THE DEALERSHIP AT LESS THAN 15,000 MILES BECAUSE OF THE GRINDING, STALLING, HESITATIONS, AND JERKING COMING FROM THE TRANSMISSION WHILE DRIVING, STOPPING, AND ACCELERATION. MY CLUTCH HAS BEEN REPLACED TWICE AND I HAVE BEEN BACK TO THE DEALERSHIP COUNTLESS TIMES, FOR A "COMPUTER RESET". THE JERKING, SHUDDERING, GRINDING, AND STALLING HAVE YET TO CEASE AND IT'S BECOMING MORE OF A PAIN TO DRIVE THE CAR ON A DAILY BASIS. ALL OF THE SERVICEMEN SAY THE SAME THING: "IT WILL ADJUST TO YOUR DRIVING OR IT'S SUPPOSED TO FEEL THAT WAY". I AM CURRENTLY WAITING ON A NEW CLUTCH TO HAVE IT REPLACED ONE AGAIN. I FEEL AS IF I AM NOW STUCK WITH THIS VEHICLE WITH NO HOPE!

Mileage: 15,000

Apr 7, 2016

MY CAR HAS 33581 MILES AND ALREADY PUT SECOND SET OF TIRES ON IT. THE PROBLEM IS THAT THE TRANSMISSION IS NO GOOD. PROBLEM STARTED AT 3000 MILES WHEN THE CAR TOTALLY SHUT DOWN IN THE MIDDLE OF TRAFFIC ON THE INTERSTATE BETWEEN SYLVA,NC AND WAYNESVILLE ,NC . THE CAR WILL NOT TAKE A HILL WITHOUT SPINNING TIRES, IT EVEN DOES IT AT RED LIGHTS....HELP.

Mileage: 3,000

Apr 6, 2016

HAVE HAD THE VEHICLE FOR JUST OVER A YEAR. HAD PERFORMED WELL UNTIL ABOUT 20,000 MILES. I DO A LOT OF DRIVING FERRYING CHILDREN TO AND FROM SCHOOL, TO SPORTING EVENTS, GETTING MYSELF TO AND FROM WORK. THE VEHICLE BEGAN TO HESITATE AND IT SEEMED LIKE THERE WAS A TIMING ISSUE WITH THE SHIFTING MECHANISM. I OFTEN HAD TO MASH DOWN ON THE ACCELERATOR TO GET IT TO ADVANCE. IT IS VERY TRICKY IN TRAFFIC ESP. ON THE INTERSTATE. WE ARE OBLIGED TO USE I-10, THE BUSIEST HIGHWAY IN AMERICA, AND TO GO ACROSS THE I-10 MISSISSIPPI RIVER BRIDGE WHERE SUCH HESITATION AND LACK OF CONTROL OF SPEED COULD PROVOKE A FATAL ACCIDENT. TOOK IT TO THE DEALERSHIP, THE SERVICE MANAGER IMPLIED THAT I DIDN'T KNOW HOW TO DRIVE IT CORRECTLY GIVEN THAT IT IS NOT TRULY AN "AUTOMATIC" TRANSMISSION. MIND YOU IT IS NOT MARKETED AN ANYTHING BUT AN AUTOMATIC. THEY PERFORMED SOME KIND OF COMPUTER ADJUSTMENT. THE PROBLEM CONTINUES TO MANIFEST ITSELF HOWEVER ESPECIALLY AFTER THE CAR HAS WARMED UP. TOOK IT BACK IN AND THE SERVICE GUY WAS NOT VERY HELPFUL, STILL IMPLYING THAT I JUST NEEDED TO ADJUST MY METHOD OF DRIVING. AM NOW WAITING ON A NEW SET OF CLUTCHES THAT WILL "REPAIR" THE PROBLEM BUT NOT GET RID OF THE "SHUTTERING". I HAVE NOT BEEN GIVEN A LOANER CAR IN THE INTERIM AND CONTINUE TO SUBJECT MY CHILDREN TO THESE UNSAFE CONDITIONS. THERE IS OBVIOUSLY A DESIGN FLAW IN THIS TRANSMISSION AND FORD NEEDS TO OWN UP TO IT AND DO WHAT IS RIGHT FOR CUSTOMERS BEFORE THERE IS A MAJOR ACCIDENT AND FATALITIES.

Mileage: 22,671

Apr 6, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE VIBRATING VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED OR REBUILT. THE VEHICLE WAS REPAIRED WITH A REBUILT TRANSMISSION TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

Mileage: 46,000

Apr 6, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE TRANSMISSION JERKED EXCESSIVELY. THE CONTACT HAD TO SLOWLY REMOVE HIS FOOT FROM THE ACCELERATOR PEDAL TO STOP THE JERKING. IN ADDITION, THE HORN AND THE ALARM SYSTEM NO LONGER WORKED. THE AIR BAG WARNING LIGHT ILLUMINATED ON AND OFF WHILE THE CONTACT WAS DRIVING. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

Mileage: 19,000

Apr 5, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE TO HIGHWAY SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

Mileage: 8,000

Apr 5, 2016

I HAVE BEEN DEALING WITH THIS ISSUE SINCE JUST MONTHS AFTER PURCHASING MY BRAND NEW FOCUS. AS I HAVE BEEN TOLD THAT WHILE THE VEHICLE IS AN AUTOMATIC TRANSMISSION, IT USES A CLUTCH IN THE TRANSMISSION LIKE A MANUAL, RESULTING IN AN ISSUE WITH SHIFTING. WHEN ACCELERATING, THE VEHICLE SHUTTERS AND HESITATES, CAUSING SEVERE ISSUES DURING STOP-AND-GO TRAFFIC OR IN CITY DRIVING. ADDITIONALLY, AFTER THE SHUTTLE, THE VEHICLE WILL DO ONE OF TWO THINGS. IT WILL EITHER JERK FORWARD OR DO NOTHING AT ALL AFTER LETTING OFF THE GAS PEDAL. BECAUSE YOU NEVER KNOW WHICH IT WILL BE, KEEPING AT LEAST 20 FEET (USUALLY MORE) AWAY FROM THE VEHICLE IN FRONT OF YOU IS NECESSARY TO AVOID AN ACCIDENT. ADDITIONALLY, THE VEHICLE EXPERIENCES THIS WHILE MERGING ON AN EXPRESS WAY. THE RPM GAUGE WILL SHOW A SIGNIFICANT INCREASE AS WELL AS THE SOUND, BUT THE VEHICLE WILL NOT REACT AS THE RPMS SHOW. IT WILL HESITATE AND THEN EITHER JERK FORWARD, OR NOTHING AT ALL. I HAVE TAKEN MY FOCUS TO MULTIPLE FORD SERVICE DEPARTMENTS AND EACH TIME, THE DEALERSHIP DOES NOT PROVIDE A PERMANENT SOLUTION. THEY WILL EXPLAIN THAT THEY FIXED IT, EITHER BY INSTALLING A NEW CLUTCH, OR GIVING IT A SYSTEM UPDATE, AND EACH TIME THE PROBLEM CONTINUES BACK. I HAVE TAKEN MY VEHICLE TO DEALERSHIPS WHO HAVE ACKNOWLEDGED THE PROBLEM AND HAVE NOT BEEN ABLE TO SOLVE IT FIVE SEPARATE TIMES. MOST RECENTLY, I HAVE NOTICE THE ISSUE BECOMING MORE SEVERE - ESPECIALLY AFTER DRIVING LONG DISTANCES. THIS IS ABSOLUTELY UNACCEPTABLE AND I AM EXTREMELY DISAPPOINTED IN FORD FOR NOT STEPPING UP AND TAKING OWNERSHIP OF THIS ISSUE.

Apr 4, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP AT LOW SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND SHUTTERED WITHOUT WARNING. IN ADDITION, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Mar 30, 2016

BOUGHT CAR FEBRUARY OF 2016 AT 28,000 MILES, CAR STARTED HESITATING, STUTTERING, VIBRATING AT ACCELERATION. OTHER TIMES, IT FEELS LIKE IT IS GOING TO JUST TAKE OFF ON ITS OWN. I TOOK THE CAR IN TO FORD AND WAS TOLD THAT IT WAS THE CLUTCH AND IT WOULD TAK 8-12 WEEKS FOR THE PART TO COME IN AND IN THE MEAN TIME I CAN DRIVE THE CAR WITHOUT WORRY. I DO WORRY BECAUSE MY SON JUST GOT HIS LICENSE AND I AM AFRAID THAT THE HESITATION WILL CAUSE AN ACCIDENT. I DID SOME RESEARCH AND NOTICED THAT THIS IS SOMETHING THAT A LOT OF FOCUS OWNERS ARE DEALING WITH. THIS IS VERY DANGEROUS AND THE VEHICLE SHOULD BE RECALLED.

Mileage: 28,000

Mar 23, 2016

BOUGHT CAR BRAND NEW IN JUNE OF 2014. AFTER APPROX. 5,000 MILES, CAR STARTED HESITATING, STUTTERING, VIBRATING AT ACCELERATION. OTHER TIMES, IT FEELS LIKE IT IS GOING TO JUST TAKE OFF ON ITS OWN. OTHER TIMES IT FEELS LIKE IT IS GOING TO STALL OUT AT ANY TIME. I MENTIONED THIS AT MY LAST VISIT TO DEALER AND WAS TOLD IT IS "NORMAL FOR THIS TYPE OF TRANSMISSION". THEY SAID THEY MADE SOME ADJUSTMENT AND THERE WAS NOTHING ELSE THAT CAN BE DONE. THIS IS UNACCEPTABLE! HOW MANY COMPLAINTS MUST BE RECORDED BEFORE ANYTHING IS DONE ABOUT THIS PROBLEM?? I FEEL UNSAFE AT TIMES AND HOPE THE GOVERNMENT CAN PUT SOME PRESSURE ON THE FORD COMPANY TO OWN RESPONSIBILITY AND CORRECT THIS ONGOING PROBLEM.

Mileage: 5,000

Mar 22, 2016

I BOUGHT MY 2014 FORD FOCUS IN AUGUST OF 2014, EVER SINCE I HAVE HAD TRANSMISSION PROBLEMS. THE CAR SHAKES, SHUDDERS AND JERKS WITH ACCELERATION. IT ALSO MAKES A GRINDING VIBRATING NOISE. I HAVE TAKEN IT IN FOR SERVICE MULTIPLE TIMES AND HAVE BEEN TOLD THIS IS NORMAL FOR FORD CARS. I DO NOT FEEL SAFE DRIVING AND AM AFRAID THE CAR WILL STALL ONE DAY AS I DO A LOT OF CITY DRIVING WITH MULTIPLE STOPS AND ACCELERATIONS. I SHOULD NOT BE HAVING THESE PROBLEMS WITH A NEW CAR. FORD NEEDS TO RECALL THIS ISSUE, AS IT IS A DANGER TO DRIVERS.

Mileage: 10,000

Mar 21, 2016

SINCE DAY ONE THIS CAR'S TRANSMISSION HAS NOT WORKED PROPERLY. I SHOULD HAVE JUST BROUGHT IT RIGHT BACK TO THE DEALER THAT DAY. IT HAS BEEN BACK 4 TIMES FOR TRANSMISSIONS ISSUES: SHUTTERING AT TAKE OFF, ACCELERATES ON ITS OWN WITHOUT YOUR FOOT ON THE GAS, KEEPS CHANGING GEARS WHEN TRYING TO ACCELERATE ON A HIGHWAY, LURCHES FORWARD WHEN MOVING SLOWLY (PULLING INTO A GAS STATION), RPMS GO UP WHEN YOU TAKE YOUR FOOT OFF OF THE GAS AND DO NOT DROP BACK DOWN AGAIN UNTIL YOU ARE AT A COMPLETE STOP. THE FRONT BRAKES ARE COMPLETELY WORN. I SEE THESE COMPLAINTS ON THE INTERNET OVER AND OVER AGAIN. TODAY WE WERE DRIVING THE CAR ON A HIGHWAY AND IT JUST STOPPED ACCELERATING. HAD TO PULL OVER VERY QUICKLY TO GET OVER TO THE SHOULDER SAFELY. MOTOR WAS STILL RUNNING WITH AN ENGINE FAULT MESSAGE WAS DISPLAYED. FORD'S ROADSIDE ASSISTANCE DOESN'T EVEN COVER GETTING YOUR CAR OFF OF A TOLL ROAD AND LIVING IN NJ THEY ARE HARD TO AVOID. THE DEALER SAYS THAT THAT IS THE WAY THE CAR DRIVES. THEY WRITE UP THE PAPER WORK VERY VAGUE AND NEVER PUT THE CORRECT DESCRIPTION FOR THE ISSUES. THE CAR GOES IN AND OUT OF THE SERVICE DEPARTMENT - PROGRAMMING UPDATE. THERE ARE 479 COMPLAINTS FOR THIS CAR ON JUST THIS SITE FOR MOSTLY THE SAME ISSUE. THE OTHER 2 CARS I OWN HAVE 0 AND 35 COMPLAINTS ON THIS SITE - BIG DIFFERENCE. MY LAST FORD.

Mileage: 20,000

Mar 20, 2016

CAR JERKS, HESITATES FROM STOPPED POSITION. CLUTCH REPLACED AT 10,000 MILES. AT 15,000 MILES CAR WAS BROUGHT BACK INTO THE DEAL. COMPUTER ADJUSTMENTS MADE ON THE CLUTCH AND PUT WITHIN RANGE. CAR HAS BEEN BROUGHT BACK TO THE DEALERSHIP 3 MORE TIMES. THE LAST ON MARCH 10 2016. CAR STARTED TO JERK AND HESITATE THE VERY NEXT DAY. I NEED MY CAR FOR WORK AND THIS IS UNACCEPTABLE. THE TRANS NEEDS TO BE RECALLED. I HAVE HAD A FORD SINCE 1982. MY 2 BROTHERS WORK FOR FORD FOR OVER 30 YEARS. I AM REALLY CONSIDERING MOVING ON FROM FORD WITH MY NEXT VEHICLE. VERY FRUSTRATED CUSTOMER.

Mileage: 10,000

Mar 17, 2016

THE TRANSMISSION ON THE FOCUS IS INEFFECTIVE AND, QUITE FRANKLY, DANGEROUS. DELAYED STARTS AND FAILURES TO ACCELERATE ARE THE NORM. FORD REFUSES TO FIX THIS KNOWN PROBLEM AND THIS MODEL REALLY SHOULD BE RECALLED BEFORE INJURIES HAPPEN.

Mileage: 25,000

Mar 17, 2016

WHILE TURNING AT A LIGHT, MY STEERING WENT OUT AND CAUSED ME TO VEER INTO ONCOMING TRAFFIC IN THE OPPOSING LANE. IT NOW TAKES GREAT EFFORT AND MUSCLE TO MAKE AND TURNS IN THE VEHICLE. I HAVE HAD THE VEHICLE IN THE SHOP NUMEROUS TIMES DUE TO A FAULTY TRANSMISSION. NOW WHEN I TURN ON THE VEHICLE, THE INSTRUMENT PANEL DISPLAYS THAT THERE IS AN URGENT TRANSMISSION FAULT, THEN IT WILL FLASH THAT THERE IS AN URGENT STEERING ASSIST FAULT. WHILE RUNNING A VEHICLE HEALTH REPORT, THE VEHICLE STATES THAT THE TRANSMISSION IS AT A "REDUCED POWER STATE" WHICH CAUSES IT TO HESITATE, NOT CHANGE GEARS, AND NOT BE ABLE TO ACCELERATE PROPERLY - ALL OF WHICH FORD SAYS ARE "CHARACTERISTICS OF THIS TRANSMISSION." ALSO, THE TRANSMISSION DOES NOT WORK AT ALL IN SPORT MODE AND HAS WENT INTO REVERSE OR PARK GRINDING TO A SCREECHING HALT WHILE DRIVING ON A HIGHWAY. LUCKILY, I DID NOT CRASH WHEN THE STEERING SUDDENLY WENT OUT. MY VEHICLE IS CURRENTLY IN A LEMON LAW DISPUTE, THEREFORE, FORD WILL NOT FURTHER DIAGNOSE MY VEHICLE.

Mileage: 201,000

Mar 16, 2016

MY CAR JERKS AND JUMPS EVERYTIME I TAKE OFF, FROM A DRIVEWAY, STOP SIGN, STOP LIGHT, ETC. FEELS AS THOUGH THE TRANSMISSION HAS A DEFAULT, LIKE IT IS GOING TO FALL OUT . I CHECKED, THERE ARE NO RECALLS, WHEN I HAVE IT SERVICED, I BRING IT TO THEIR ATTENTION. THEY JUST TELL ME THERE ARE RECALLS. WHEN I TELL THEM I HAVE NEVER RECEIVED A NOTICE, THEY RESPOND, YOU WILL. I FEEL I AM IGNORED. THIS HAS BEEN GOING ON SINCE, I BOUGHT THE CAR, ALMOST 2 YEARS AGO. APRIL 2014. I KNOW IT HAD BEEN SITTING OTHER THAN THEIR LOT FOR QUITE SOME TIME.

Mileage: 14

Mar 15, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL AND ATTEMPTING TO DRIVE, THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DUAL CLUTCH TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED AND REPROGRAMMED THREE TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 11,000.

Mileage: 11,000

Mar 11, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. AT 5,800 MILES, THE TRANSMISSION CAUSED THE VEHICLE TO JERK AND VIBRATE WHEN THE GEARS WERE SHIFTED. THE DEALER REPLACED THE CLUTCH. THE FAILURE ALSO OCCURRED AT 18,500 MILES. AFTER REPAIRING THE VEHICLE AGAIN, THE FAILURE RECURRED AT 29,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS UNKNOWN. THE INITIAL FAILURE MILEAGE WAS 5,800. UPDATED 04/22/16*LJ *TR

Mileage: 5,800

Mar 9, 2016

FROM THE PURCHASE OF THE VEHICLE (DEC. 2014) THERE HAVE BEEN REPEATED ISSUES WITH POWER. WITHIN THE FIRST MONTHS IT POWERED DOWN ON THE FREEWAY - WITH THE DASHBOARD'S POWER FLICKERING ON AND OFF AND THE CAR PUT PUTTING TO A NEAR STOP. WE WERE ONLY DRIVING ABOUT 40 MPH AND IT WAS NOT A STEEP INCLINE. WHEN I CALLED THE DEALERSHIP FROM WHICH I PURCHASED THE CAR THEY DIDN'T REPORT ANY RECALLS OR MALFUNCTIONS, WHEN I BROUGHT IT IN THEY SAID THAT THERE WAS A TRANSMISSION SOFTWARE UPDATED NEEDED. ON AND OFF FOR MONTHS THROUGHOUT THE YEAR MY CAR WOULD STRUGGLE WHEN ACCELERATING AND SHAKE. ALTHOUGH I BROUGHT IT IN AND CALLED MULTIPLE TIMES I WAS TOLD THAT IT WAS SAFE AND OPERABLE. FINALLY IN JANUARY 2016 I BROUGHT IT IN AGAIN (AFTER HAVING GONE IN MULTIPLE TIMES FOR INSPECTIONS AND FLUID CHANGES) WHEN I HAD EXPERIENCED STALLING ENOUGH TIMES TO FRIGHTEN ME AND AFTER A WHOLE DAY WAS TOLD THAT THERE WAS A RECALL ON THE CLUTCH. IT HAS BEEN 2 MONTHS!!! I HAVE NOT RECEIVED A LOANER OR RENTAL VEHICLE EVEN THOUGH THE CAR IS UNSAFE TO DRIVE AND THERE IS A MALFUNCTIONING CLUTCH THAT CONTROLS THE POWER OF THE VEHICLE WHICH COULD STALL AT ANYTIME RESULTING IN AN ACCIDENT. MY CAR IS STILL SHAKING AND WORRIES ME TO DRIVE EVERY SINGLE TIME; I DO NOT HAVE AN ALTERNATIVE VEHICLE OR THE MONEY TO PAY FOR ONE NOR SHOULD I HAVE TO. I HAVE BEEN DISREGARDED REPEATEDLY BY FORD'S CORPORATE CUSTOMER SERVICE MANAGER NIKKI AND BY THE GENTLEMEN WHOM I ONCE RESPECTED AT THE SERVICE DEPARTMENT OF PETALUMA FORD. THE PART HAS BEEN "ON ORDER" FOR MORE THAN A MONTH. I AM APPALLED AT THE WAY THAT THIS SITUATION IS - OR RATHER IS NOT BEING HANDLED. THIS CAR IS A LEMON AND AFTER PAYING THOUSANDS OF DOLLARS FOR THIS VEHICLE I WOULD LIKE TO BE REIMBURSED SO THAT I CAN PURCHASE A RELIABLE VEHICLE OUTSIDE OF FORD'S LIMITED SELECTION OR AT LEAST HAVE THE CAR RIGHTFULLY REPLACED BY AN ALTERNATIVE VEHICLE.

Mileage: 2,000

Mar 9, 2016

WHEN STARTING THE VEHICLE IT HAS A 'HARD START' AND IDLES EXTREMELY ROUGH FOR A CAR WITH ONLY 18200 MILES. IT HAS DONE THIS SINCE I PURCHASED IT IN JUNE 2014. I'VE HAD ENOUGH CARS TO KNOW THAT THIS IS INDEED NOT "NORMAL". IT FEELS LIKE THE IDLE IS NOT SET RIGHT AND IT VIBRATES ENOUGH THAT YOU CAN FEEL IT WHILE IN PARK AND IDLING. I WAS TOLD BY THE SERVICE MANAGER WHO IS OBVIOUSLY NOT A MECHANIC THAT THIS IS 'NORMAL' FOR THE 4 CYLINDER ENGINE TO VIBRATE. ALSO THE CAR CONTINUOUSLY SHUDDERS, LURCHES AND LOSES POWER ON ACCELERATION AS A RESULT OF A FAULTY TRANSMISSION. CLUTCH ASSEMBLY WAS REPLACED AT 9300 MILES. NOTE TO EVERYONE, UPON TAKING THE CAR TO THE GARAGE FOR THE FUEL PUMP RECALL IN DEC 2015, THE CAR HAD TO BE PUT IN THE GARAGE AGAIN IN JAN 2016 FOR THE PURGE VALVE TO BE REPLACED, WHICH RESULTED IN MY TANK BECOMING DEFORMED (DEFORMED MEANS IT SHRINKS, BUT NO ONE BOTHERED TO EXPLAIN THAT TO ME). WITHIN A MONTH (AFTER 4 REPEATED TRIPS TO THE GARAGE FOR THE SAME ISSUES: DISTANCE TO EMPTY CALCULATIONS AND MILES PER GALLON WERE ALL OVER THE PLACE, NO GAS MILEAGE TO SPEAK OF BUT EACH TIME WAS TOLD THAT WHEN DIAGNOSTICS WERE PERFORMED MY CAR WAS GETTING 35 MPG). HOWEVER, WHEN I PUT GAS IN IT, I HAD A 12 GALLON TANK BEFORE PURGE VALVE WAS REPLACED IN JAN 2016, 9 GALLONS WAS ALL IT WOULD HOLD AND THE GAUGE SHOWED FULL. THE THE CAR USED 1/4 TANK OF GAS TO DRIVE 27 MILES. THE VEHICLE IS STILL SHUDDERING AT A STOP LIGHT & LURCHING WHEN ACCELERATING AND FEELS AS THOUGH THE TIRES ARE GRABBING FOR TRACTION. BUT IT IS WITHIN 'SPECS' ACCORDING TO THE TECHNICIANS. I HAVE HAD THE FOLLOWING REPLACED: 2ND FUEL TANK; 3RD FUEL PUMP; 2ND PURGE VALVE; AND 2ND CLUTCH ASSEMBLY AND THE CAR ISN'T EVEN 2 YRS OLD YET AND HAS UNDER 20,000 MILES. IT IS A ROAD HAZARD. I'VE HAD IT TO 3 DIFFERENT GARAGES AND STILL NO RESOLUTION. CONTACTED FORD (DONT BOTHER), I HAVE SINCE CONTACTED THE BBB.

Mileage: 17,000

Mar 8, 2016

THE TRUNK WILL POP OPEN WHILE DRIVING (IN MOTION). IT HAPPENED COUPLE TIMES ON MANY DIFFERENT SITUATIONS AND EVEN IN THE HIGHWAY. LAST TIME I WAS AT AN AVENUE AND IT RANDOMLY OPENED AND I HAD TO URGENTLY PARK. I HAVE RECORDED A VIDEO THAT SHOWS THE EVENT. I HAVE ALSO SENT MY CAR TO FORD OVER 4 TIMES TO REPAIR MY TRANSMISSION AS MY CAR WAS SHUDDERING AND SHAKING ON TAKE OFFS

Mileage: 27,000

Mar 7, 2016

BETWEEN FIRST AND SECOND THE GEAR THE CAR SHUDDERS WHILE TRYING TO SHIFT RESULTING IN LOSS OF POWER, NO ACCELERATION CONTROL, AND DISCOMFORT. THIS IS A MAJOR SAFETY ISSUE THAT HAS NOT BEEN ADDRESSED BY FORD. THEY CONTINUE TO SAY THAT IT IS SUPPOSED TO BE LIKE THAT BUT DID NOT INFORM ME WHEN I PURCHASED THE VEHICLE THAT IT WOULD DO THIS.

Mileage: 20,000

Mar 6, 2016

AT 26000 MILES I TOOK CAR TO DEALER AGAIN FOR THE CAR GRINDING AND JERKING AT LOW SPEED (10 MILES PER HOUR) AND NOT HAVING POWER ON ACCELERATION AT 40 MPH. THE CAR JUST DECELERATES FOR AWHILE BEFORE IT FINALLY GOES. I WAS TOLD THAT MY CAR IS NEEDING A SECOND CLUTCH REPLACEMENT. THE VEHICLE IS NOT EVEN 2 YEARS OLD. BUT IT WILL BE ABOUT 10 WEEKS BEFORE THE PART WILL BE IN. I HAD THE CLUTCH REPLACED IN OCTOBER 2014 (SHARDS OF METAL WERE FOUND IN THE BELL HOUSING) AND HAD THEIR RECALL OF THE TCM PERFORMED FALL LAST YEAR. WHAT IS SAD IS THAT THE DEALER/FORD ARGUES WITH THE CONSUMER AND TRIES TO KEEP TELLING ME EVERYTHING IS NORMAL. THIS IS NOT THE FIRST COMPLAINT I HAVE FILED ON THIS (REFERENCE #10726101). THESE CARS ARE DANGEROUS AND SHOULD NOT BE ON THE ROAD.

Mileage: 26,000

Mar 3, 2016

TRANSMISSION SHUDDERS AND BUCKS IN FIRST AND SECOND GEAR. LOSES POWER WHEN SHUDDERING. DIFFICULT IF NOT LIFE THREATENING TO DRIVE AT LOW SPEEDS AROUND TOWN, IN RUSH HOUR TRAFFIC. BROUGHT IN FOR RECALL AND HAD TRANSMISSION RE PROGRAMMED, BUT IS NOW WORSE THAN BEFORE. DID RESEARCH ONLINE REGARDING ISSUE AND FOUND MANY WITH THE EXACT SAME ISSUE. VEHICLE PURCHASED 4/14 AND HAS LESS THAN 15K MILES. THIS IS IN ADDITION TO FUEL PUMP RECALL THAT I RECEIVED 11/15 AND PARTS FOR THAT RECALL ARE STILL NOT AVAILABLE 3/16.

Mileage: 12,000

Mar 2, 2016

I HAVE THE SAME "SHUDDERING" ISSUES AS MANY OF THESE OTHER COMPLAINTS. I HAVE HAD THE TRANSMISSION REPROGRAMMED SEVERAL TIMES AND THE ISSUE GOES AWAY TEMPORARILY AND THEN COMES BACK. WORSE, THE VEHICLE HAS STALLED WHILE DRIVING ON THE HIGHWAY TWICE. I THOUGHT THE FIRST TIME WAS A FLUKE BECAUSE I WAS ABLE TO GET GOING AGAIN, BUT AFTER THE SECOND TIME I HAD IT TOWED TO A DEALER. THEY STARTED THE CAR AND LET IT RUN FOR AN HOUR, THEN PLUGGED IN THE COMPUTER, AND CALLED ME AND SAID THEY DIDN'T FIND ANYTHING WRONG WITH IT. MEANWHILE I SEE SEVERAL RECALLS ONLINE RELATED TO ENGINE STALLING RELATED TO ELECTRICAL SIGNALS AND FUEL PUMP ISSUES. WHILE MY CAR DOESN'T HAVE ANY OUTSTANDING RECALLS RIGHT NOW, I CAN'T HELP BUT BELIEVE THIS IS THE ISSUE. I DRIVE OVER 300 MILES EACH WEEKEND ON BUSY HIGHWAYS, AND NOW I HAVE A CAR PAYMENT ON A VEHICLE I CAN'T DRIVE BECAUSE NO ONE CAN FIX IT AND THE PROBLEM IS STILL THERE, A HUGE SAFETY HAZARD! I WILL NEVER BUY A FORD AGAIN, AND I'M SELLING MY STOCK.

Mileage: 42,350

Mar 1, 2016

TRANSMITTION SHUDDERS 1ST TO 2ND GEAR UPON ACCELERATION AND WHILE TURNING SLOW TO STALLS IN TRAFFIC. GRINDING NOISE FROM TRANSMITTION WHILE DRIVING AND IN PARK. LOSS OF POWER FROM START IN TRAFFIC. ERRATIC TRANSMITTION GEAR CHANGES WHILE DRIVING IN TRAFFIC. VEHICLE VIOLENTLY ROLLS BACKWARDS WHEN ON A SLIGHT INCLINE AND VEHICLE PLACED INTO REVERSE. 2ND TIME FORD SERVICED VEHICLE AND PROBLEM STILL EXISTS. PROBLEMS EXIST EVERY TIME VEHICLE IS IN MOTION. STARTED AROUND 7000 MILES ON NEW VEHICLE. CURRENT MILEAGE IS 15400.

Mileage: 7,000

Feb 20, 2016

2014 FORD FOCUS - 28,000 MILES: TRANSMISSION FAULT SERVICE NOW: WHILE DRIVING ON A TOLL BRIDGE AT 80 MPH THE CAR STARTED TO JERK AND THE FOLLOWING LIGHTS APPEARED: BRAKE-ABS-CAR ON ROAD-CAR ON ROAD OFF: I WAS ABLE TO COAST OFF THE TOLL AND PARK IN AN EXXON. I HAD THE CAR TOWED TO MAXWELL FORD. IT TOOK THEM EIGHT DAYS TO "FIX" THE PROBLEM MODULE TRANSMISSION CONTROL. THEY EXTENDED THE WARRANTY: 10 YEARS, 150,000 MILES. I AM DRIVING IT NOW, BUT THE CAR IS NOW PULLING WHILE DRIVING AND SHUDDERING, HESITATING AND THEN JERKING. TO HAVE A NEW CAR COMPLETELY SHUT DOWN ON A TOLL HIGHWAY, WITH CARS COMING AT YOU AT 85MPH WAS THE MOST INSANELY SCARY, DANGEROUS & LIFE THREATENING EXPERIENCE I HAVE EVER HAD IN MY LIFE. I TRUSTED FORD WITH MY SAFETY, MY MONEY AND MY LIFE. WHY ISN'T THIS PROBLEM UNDER RECALL? SOMEONE IS GOING TO GET KILLED BEHIND THIS PROBLEM.

Mileage: 28,000

Feb 18, 2016

THIS CAR SHAKES AND SHUTTERS WHEN TRYING TO MOVE. THIS CAR SEAMS TO BE UNSAFE WHEN MAKING A LEFT TURN INTO TRAFFIC. DOES NOT HAVE POWER WHEN NEED.I HAVE BROUGHT THE CAR IN A FEW TIMES FOR COMPUTER UPGRADES. THIS HAS NOT SOLVED THE PROBLEM.EVEN THE DEALER TOLD ME THIS TRANSMISSION IS UN FIXABLE

Mileage: 9,000

Feb 17, 2016

MY VEHICLE HAS BEEN TAKEN IN FOR THE RECOMMENDED RECALL IN REGARDS TO THE TRANSMISSION PROBLEM. AFTER DRIVING IT FOR ABOUT 20 MILES THE CAR CONTINUES TO REV AND STALL WHEN STARTING FROM A STOP. NOW I AM TAKING BACK TO THE DEALERSHIP BECAUSE THEY WILL RE-TEST IT EVEN WHEN THOUGHT THEY KNOW THE PROBLEM PERSISTS. THE DEALERSHIP MADE ME CONTACT FORD MOTOR COMPANY BECAUSE THEY DID ALL THEY COULD DO. NOW FORD MOTOR COMPANY IS MAKING ME GO BACK TO THE DEALERSHIP. THIS ISSUE NEEDS TO BE RESOLVED QUICKLY AS NOW I AM AFRAID TO DRIVE MY VEHICLE.

Mileage: 15,250

Feb 15, 2016

ORIGINAL ISSUE BEGAN IMMEDIATELY AFTER PURCHASE 3/28/15. MADE APPT. WITH DEALERSHIP FOR APRIL 15, 2015. I WAS TOLD THE CAR NEEDED A NEW CLUTCH. AFTER A COMPLAINT TO MY STATE ATTNY GENERAL, THE REPAIR WAS MADE IN MID MAY. CAR DROVE OK FOR A COUPLE OF MONTHS AT WHICH POINT THE TRANSMISSION ISSUES BEGAN AGAIN. I TOOK THE CAR TO THE DEALERSHIP ON 1/4/2016 AND WAS TOLD YET AGAIN, IT NEEDED A NEW CLUTCH. I HAVE NOT HEARD ANYTHING FROM THE DEALERSHIP SINCE THAT DAY. SPECIFICALLY, UPON ACCELERATION THE CAR STUTTERS BADLY AND DOES NOT WANT TO CATCH THE GEAR. DURING DRIVING, IF YOU TAKE YOUR FOOT OFF THE GAS TO TURN WITHOUT TOUCHING THE BRAKE, TRANSMISSION DOES NOT CHANGE GEARS; IT ROARS AND THE TACHOMETER NEEDLE SWINGS TO HIGH RPMS BEFORE IT LEVELS OUT. WHEN YOU PARK THE CAR, TURN IT OFF AND TAKE YOUR FOOT OFF THE BRAKE, IT SOUNDS LIKE SOMETHING IS BANGING AGAINST SOMETHING ELSE. IF THE CAR IS PARKED ON THE SLIGHTEST INCLINE, UPON STARTING, IT IS DIFFICULT TO GET THE CAR TO SHIFT INTO REVERSE OR DRIVE. FURTHERMORE, DURING ROUTINE DRIVING YOU CAN DETECT UNNEEDED SHIFTING BY THE TRANSMISSION. I REGRET THE DAY I BOUGHT THIS CAR. TWO BAD CLUTCHES IN LESS THAN A YEAR. THIS TRANSMISSION WAS JUNK FROM THE BEGINNING.

Mileage: 37,200

Feb 14, 2016

SHUDDERING OF THE AUTO TRANSMISSION, ERRATIC SHIFTING, BOGGING DOWN DURING ACCELERATION/WONT GO. PULLED OUT OF THE DRIVEWAY TODAY ONTO THE STATE HIGHWAY I LIVE ON AND THE CAR SHUDDERED AND WOULD NOT GO, WAS ALMOST HIT IN THE SIDE DUE TO THE CARS LACK OF POWER TO ENTER TRAFFIC. THESE CARS SHOULD BE RECALLED IMMEDIATELY!

Mileage: 34,890

Feb 11, 2016

AUTOMATIC TRANSMISSION SLIPS AND GRINDS CAUSING THE CAR TO SOMETIMES SHAKE AND VIBRATE. DOWNSHIFTS WHILE DRIVING CAUSING THE CAR TO SEEM TO LOSE POWER WHILE ACCELERATING. I HAVE ALMOST BEEN INVOLVED IN NUMEROUS ACCIDENTS. IT IS VERY UNSAFE AND I AM SOMETIMES FRIGHTENED TO DRIVE IT. I TOOK IT TO THE DEALERSHIP FOR REPAIR IN NOVEMBER, 2015 BUT FORD HAS YET TO REPAIR IT 3 MONTHS LATER. THE PROBLEM HAS GOTTEN MUCH WORSE AND I FEAR FOR MY LIFE WHILE DRIVING IT. I BOUGHT THE CAR WITH 26000 MILES ON IT AND IT NOW HAS 32000 MILES.

Feb 11, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT A LOW RATE OF SPEED, THE VEHICLE HESITATED TO ACCELERATE AND ALSO MADE AN ABNORMAL NOISE. WHEN THE CONTACT APPLIED THE ACCELERATOR PEDAL, THE ABNORMAL NOISE GREW LOUDER AND THE VEHICLE HESITATED AND SHUTTERD. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THEY WERE UNABLE TO PROVIDE A SPECIFIC DIAGNOSIS TO PREVENT THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE A PERMANENT REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

Mileage: 19,000

Feb 11, 2016

I BOUGHT THIS CAR OCT OF 2015; I TOOK IT BACK THE NEXT DAY BECUZ THE TRANSMISION WAS SHUTTERING AND STALLING. THE DEALER TOOK IT TO FORD SAID IT WAS THE CLUTCH AND TRANSMISSION SHIFT MODULE AND EVERYTHING IS ON BACK ORDER. IVE BEEN WAITING EVER SINCE FOR FORD TO FIX IT. THEY TRIED TO ADJUST IT , LITTLE HELP. THIS IS AN ONGOING PROBLEM WITH THIS DUAL CLUTCH 6 SPEED AND FORD WONT ADMIT ITS A PROBLEM , EVEN THOUGH ON LINE NUMEROUS COMPLAINTS ON THIS ISSUE. I NEED HELP

Mileage: 37,000

Feb 9, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE DID NOT SHIFT INTO ANY GEAR AND THE ENGINE REVVED HIGHLY AND CAUSED THE TRANSMISSION TO SLIP. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106. UPDATED 04/14/16*LJ THE COSUMER STATED THE MANUFACTURER HAD THE VEHICLE REPAIRED. *JS

Mileage: 106

Feb 9, 2016

MY 2014 FORD FOCUS HAS HAD THE CLUTCH PACK REPLACED THREE TIMES BY THE DEALER. THE CAR HAS 19,000 MILES ON IT. THE TRANSMISSION SHUDDERS UPON ACCELERATION FROM A STOP AND WHEN ACCELERATING FROM A SLOW SPEED DOESN'T DOWN SHIFT CAUSING HEAVY VIBRATION. THE REPAIR LASTS A FEW WEEKS TO A FEW MONTHS THEN COMES BACK. THE PARTS FOR THE LAST REPAIR TOOK ABOUT 10 WEEKS FOR THE DEALER TO RECEIVE. TWO DEALERS I HAVE TALKED TO SAID THE CLUTCH PACK ON THE FORD FOCUS AND FORD FIESTA AUTOMATIC TRANSMISSIONS ARE FAULTY AND IS PART THAT FAILS CONSTANTLY. MY VEHICLE NOW HAS 19,000 MILES ON IT AND NOW HAS IT'S FOURTH CLUTCH PACK. THE TRANSMISSION IS AN AUTOMATIC. I HAVE PAPERWORK FOR ALL OF THE REPAIRS.

Mileage: 19,000

Feb 6, 2016

THE POWERTRAIN TRANSMISSION DOES A HERKY JERKY JUMPING WHEN I ACCELERATE FROM A STOP TO START POSITION. IF I AM DRIVING AND HAVE TO SLOW DOWN AND RE-ACCELERATE IT HESITATES AND WILL NOT SPEED UP. IT HESITATES TO GO ON ACCELERATION AT OTHER TIMES. FORD HAS TOLD ME THIS IS NORMAL AND THIS IS NOT NORMAL. I AM WORRIED THAT I WILL GET INTO AN ACCIDENT WHILE DRIVING DUE TO THE ACCELERATION PROBLEMS, THE BOGGING DOWN WHILE DRIVING AND THE JUMPING. IT HAS SKIPPED A GEAR WHILE DRIVING AND MAKES GRINDING NOISES. FORD WILL DO NOTHING ABOUT THIS AND STATES THIS IS NORMAL FOR THIS TRANSMISSION. THIS HAS BEEN GOING ON SINCE I BOUGHT THE VEHICLE. THEY WON'T TAKE IT BACK OR CORRECT THE SITUATION. I HAVE TAKEN IT TO TWO DIFFERENT SHOPS TO HAVE IT CHECKED OUT AND BOTH SAID IT CHECKED OUT "FINE" BECAUSE THAT'S WHAT FORD TELLS THEM TO SAY.

Feb 6, 2016

THE TRANSMISSION HESITATES WHEN STOPPED THEN TO ACCELERATE. IT HAS CAUSED ME TO ALMOST HAVE A FEW ACCIDENTS. THE FRONT SUSPENSION MAKES NOISES . FORD CAN'T SEEM TO FIX EITHER ISSUE. I KNOW A LOT OF OTHER FOCUS OWNERS ARE HAVING ISSUES.

Mileage: 8,000

Feb 6, 2016

MY CAR HAS BEEN A PROBLEM SINCE I PURCHASED IT NEW IN DECEMBER 2013. IT WOULD MAKE A LOUD GRINDING NOISE, SLIP WHEN SHIFTING OR WHEN DOWNSHIFTING TO COME TO A STOP, BOG DOWN WHEN TAKING OFF AND ALSO JERK WHEN SHIFTING AFTER TAKING OFF FROM A STOP. I'VE TAKEN IT TO THE FORD DEALERSHIP SEVERAL TIMES FOR THE ISSUES AND THEY FIXED THE CLUTCH ONCE BUT EVEN SINCE THEN IT STILL HAS ISSUES SHIFTING. ALSO SINCE THEN I'VE HAD TO REPLACE THE FUEL PUMP AS THERE WAS A RECALL ON IT FOR MY CAR WHICH THE DEALERSHIP WAS SURPRISED BY BECAUSE IT WAS THE FIRST OF THIS RECALL THEY HAD SEEN FOR THIS CAR. I'VE ALSO CALLED FORD HEADQUARTERS TWICE PERSONALLY TO SEE ABOUT A BUY BACK OR TRADE DEAL AND THEY SAID THEY COULD DO NOTHING FOR ME AT THIS TIME. THIS CAR IS A BRAND NEW, JUNK, SAFETY HAZARD AND NEEDS TAKEN OFF THE ROAD BUT FORD WILL DO NOTHING. I'M DISABLED SO IF IT CAUSES A CRASH I WILL DIE INSTANTLY AND THEN THEY WILL HAVE A BIG LAWSUIT ON THEIR HANDS FROM MY FAMILY. I'VE ALSO CONTACTED ATTORNEYS AND AM PART OF THE CLASS ACTION LAWSUIT FOR THIS CAR AS WELL AS SPEAKING TO A LEMON LAW ATTORNEY. ALL THEY WOULD HAVE TO DO IS STEP UP AND EXCEPT RESPONSIBILITY FOR THIS AND MAKE IT RIGHT BUT THEY WON'T DO ANYTHING.

Mileage: 600

Feb 6, 2016

WHEN I BEGIN TO PULL OFF THE TRANSMISSION HESITATES TO GO INTO THE GEARS ALONG WITH JERKING AND CHUGGING NOISES, THIS HAPPENS WITH EVER STOP AND GO MOTION.

Mileage: 42,500

Feb 5, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE TRANSMISSION EXHIBITED HESITATION IN A SEVERE JERKING MOTION. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE TRANSMISSION FAILED TO SHIFT GEARS AND THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS WHERE THE POWER TRAIN CONTROL MODULE WAS RESET EACH TIME. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO TEST DROVE THE VEHICLE AND CONFIRMED THAT THE TRANSMISSION DID NOT FUNCTION PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,361. UPDATED 06/21/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED, IT NO LONGER HESITATES. HOWEVER, IT BECAME SLOW TO ACCELERATE FROM A SLOW SPEED OR STOPPED. *JS

Mileage: 23,361

Feb 4, 2016

THE AUTOMATIC TRANSMISSION SHUDDERS AND STALLS CAUSING THE CAR TO ACCELERATE ERATICALLY THEREBY CREATING UNSAFE DRIVING CONDITIONS FOR THE DRIVER AND MOTORISTS AROUND THE DRIVER. FORD REFUSES TO ADMIT THAT THERE IS A PROBLEM AND CONTINUES TO SELL THESE UNSAFE CARS.

Mileage: 500

Feb 3, 2016

CAR HESITATES AND SHUTTERS WHEN DRIVEN. THIS IS WORSE AT LOWER SPEEDS OR WHEN TURNING. THIS HAPPENS BOTH ON THE HIGHWAY AND ON CITY STREETS. IT'S BEEN SERVICED 4 TIMES FOR THIS ISSUE, EACH TIME THE MODULE REQUIRES REPROGRAMMING, BUT THE PROBLEM PERSISTS. RECENTLY THE CHECK ENGINE SOON LIGHT HAD BEEN ON. WE'VE BEEN TO THE DEALER AND THEY REPAIRED IT, BUT THE ENGINE LIGHT HAS TURNED ON AGAIN ONLY 5 DAYS AFTER THE LAST REPAIR. I'VE CHECKED AND THE FOCUS HAS 5 DIFFERENT ACTIVE RECALLS, 2 OF THEM WITH REGARDS TO POWER TRAIN, BUT THIS CAR SEEMS TO BE EXCLUDED FROM THEM AT THIS TIME.

Mileage: 34,425

Feb 3, 2016

I PREVIOUSLY HAD A 2012 FORD FOCUS, WHICH LEFT ME STRANDED IN THE MIDDLE OF A BRIDGE AFTER A RECALL PART BROKE. (FORD IN THE LETTER SENT ON THE RECALL STATED THEY COULD NOT FIX THE PART THAT BROKE UNTIL IT BROKE). SO I HAD TO WAIT UNTIL THAT DAY HAPPENED. THAT WAS THE SECOND STRIKE AGAINST THEM. I HAD ALREADY BEEN IN FOR DIAGNOSTIC CHECKS AND REPROGRAMMING SEVERAL TIMES OVER THE YEARS I OWNED THE CAR. THEN THEY HAD TO REPLACE THE CLUTCH AND TCM; KEPT MY CAR FOR 3-4 DAYS. SO AFTER ALL THAT WAS FIXED I TRADED AND GOT A 2014 FORD FOCUS HATCHBACK. ALL THAT STUFF WAS SUPPOSED TO BE BEHIND ME AND NO GLITCHES IN THIS YEAR. AFTER 15,000 MILES WAS PUT ON THE CAR THE CLUTCH STARTED ACTING UP AGAIN AND PROGRESSIVELY GOT WORSE. THE SHUTTERING AND STUTTERING BECOME SO BAD I THOUGHT MY CAR WAS GOING TO FALL APART. FROM A DEAD STOP TO A GO (20-30 MPH) IT HAD SUCH A HARD TIME SHIFTING GEARS THAT THE RPM'S WOULD JUST TAKE OFF. GRINDING NOISES UNDER THE CAR UPON ACCELERATION. WHEN IN CRUISE CONTROL IT WOULD JUST LOSE SPEED ON IT'S OWN, CRUISE SET FOR 60MPH AND RPM"S WOULD JUST DROP OUTTA NO WHERE LIKE THE CAR WAS ABOUT TO STALL. TOOK IT IN AND SURE ENOUGH NEW CLUTCH AND SEALS WERE ALREADY NEEDED (THIS CAR WAS PURCHASED IN APRIL 2015 AND THE CLUTCH WENT OUT IN JANUARY 2016). THEY KEPT THE CAR A WK (AT NO TIME WAS I OFFERED A RENTAL) HAD TO BORROW MY PARENTS VEHICLES TO GET AROUND; MY HUSBAND NEEDED HIS CAR. HAD THE CAR BACK A WK AND HAVE ALREADY TAKEN IT IN TO BE REPROGRAMMED B/C YET AGAIN WE ARE HAVING SHUTTERING AND STUTTERING ISSUES AS WELL AS PROBLEMS UPON ACCELERATION. WHEN I CHECK 2014 FOCUS RECALLS THERE ARE SOME MAJOR RECALLS. I WAS ISSUED A RECALL ON MY VIN# FOR THE TCM ALREADY. THEY HAVE INCREASED MY WARRANTY TO 100,000 B/C THEY KNOW I WILL BE BACK FOR MORE REPAIRS AND THE SERVICE GUY STATED REPLACING THE CLUTCH IS ONLY TEMPORARY, I WILL BE BACK FOR A NEW ONE AGAIN AND AGAIN.

Mileage: 15,934

Feb 1, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE, THE VEHICLE STARTED TO SHUTTER AND HESITATED AS IF IT WAS LOSING POWER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS AN INTERMITTENT TRANSMISSION CLUTCH SHUTTER. AS A RESULT, THE CLUTCH PLATES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000.

Mileage: 33,000

Jan 31, 2016

I HAVE ESCAPED BEING HIT MULTIPLE TIMES WITH MY CAR DOING THIS. I HAVE A FEAR I AM GOING TO BE REAR ENDED OR KILLED BECAUSE OF MY CAR. THE CAR STALLS ON THE ROAD THERE IS SOMETHING WRONG WITH THE TRANSMISSION OUR CAR HAS BEEN AT THE DEALERSHIP FOR OVER A MONTH, SECOND TIME ON THE TRANSMISSION JERKING AND STALLING ON THE ROAD WHEN YOU WOULD BE STOPED AT A RED LIGHT THEN IN MOTION IT JERKED WHEN YOU INCREASED YOUR SPEED, VERY UNSAFE TO DRIVE AND NO ONE IS DOING NOTHING ABOUT IT. FORD CAN NOT FIX THE PROBLEM. SHOULD BE A NATIONAL RECALL. . NOT JAPORDIZING MY FAMILY LIFE FOR A CAR THAT STALLS ON THE ROAD.

Mileage: 32,000

Jan 29, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 70 MPH, THE VEHICLE STARTED JERKING AND SHIFTING FROM THE TRANSMISSION. THE SPEEDOMETER DECREASED IN SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

Mileage: 29,000

Jan 28, 2016

CAR SURGES AT TAKE OFF, LONG HESITATION WHILE ACCELERATING ON THE HIGHWAY AND CLUNKING NOISE AT STOP. THERE HAS BEEN A PCM UPDATE, TCM UPDATE AND TCM RESET WHICH DID NOT HELP. THEN THEY REPLACED THE CLUTCH IN THE R/R TRANSMISSION AND AFTER DRIVING 3000 MILES IT HAS STARTED ALL OVER AGAIN.

Mileage: 9,000

Jan 23, 2016

I HAVE HAD MY 2014 FORD FOCUS FOR ALMOST 2 YEARS NOW AND IT HAS BEEN GIVING ME NOTHING BUT PROBLEMS WITH THE TRANSMISSION/CLUTCHES. THE FIRST TIME I NOTICED IT WAS A LITTLE AFTER 5 MONTHS OF HAVING THE CAR I WAS DRIVING THE VEHICLE ON THE HIGHWAY AND OUT OF NOWHERE IT DIED ON ME SHUT OFF WHILE I WAS IN MOTION IN HEAVY TRAFFIC. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND TURN IT OFF AND WAS ABLE TO TURN IT ON AND TAKE IT TO THE DEALERSHIP. AT THE DEALERSHIP I WAS TOLD MY COMPUTER MALFUNCTIONED AND NEEDED TO BE UPDATED. AFTER DOING THIS MY CAR WAS FINE FOR ABOUT ANOTHER 2 MONTHS THEN IT STARTED TO SPUTTER, HESITATE WHILE TURNING AND IN MOTION AND ALSO NOT SHIFTING GEARS CORRECTLY. I TOOK IT AGAIN TO THE DEALERSHIP AND THIS TIME THEY TOLD ME MY CLUTCHES NEED TO BE REPLACED AND THIS HAPPENS ALL THE TIME WITH MY TYPE OF CAR. I WAS CONFUSED ABOUT THEM TELLING ME THIS BECAUSE THIS IS VERY DANGEROUS TO BE HAPPENING ALL THE TIME. I GO THE CAR BACK WORKED FINE FOR ANOTHER 3 MONTHS THEN THE SAME THING AGAIN WITH THE TRANSMISSION. TOOK IT IN AGAIN AND WAS TOLD AGAIN THAT I NEEDED THE NEW CLUTCHES IN MY CAR AND I SAID NEW CLUTCHES? WHY WAS I NOT GIVEN A RECALL ON MY OLD ONE OH BECAUSE WE ONLY CHANGE THEM OUT IF YOU COME IN AND COMPLAIN ABOUT THE OLD ONES WHAT?? REALLY!! SO GOT MY CAR BACK AND THIS TIME 2 MONTHS LATER TODAY 1/23/16 I WAS DRIVING THE VEHICLE AND WAS MID U-TURN AND MY CAR TURNED OFF IN THE MIDDLE OF MY U-TURN IN ON COMING TRAFFIC ALMOST KILLING ME!!! I HAVEN'T BEEN TO THE DELAERSHIP YET BUT AFTER NUMEROUS ATTEMPTS WITH FORD CORPORATE TO FIX THIS NOTHING IS HAPPENING THEY ARE NOT TAKING BLAME FOR ANYTHING AND REFUSING TO RECALL THESE CARS. READING ONLINE I'M HAPPY TO SEE THAT I AM NOT THE ONLY ONE THEY TELL THIS TOO AND IT REALLY MAKES ME UPSET, ANGRY AND FRUSTRATED. I'M SCARED TO DRIVE MY BRAND NEW CAR BECAUSE OF THIS PLEASE HELP ME AND EVERYONE ELSE.

Mileage: 46,000

Jan 20, 2016

HAVING SEVERAL ISSUES WITH THE TRANSMISSION IT IS SHUDDERING HESITATING JERKING SURGING. HAS BEEN TO THE SHOP APPROX. 8 TIMES NOW AND ONLY HAS 12500 MILES ON IT PROBLEM STARTED AT 5000. THE SHOP KEPT TELLING ME IT WAS NORMAL WELL IT GOT WORSE WAS ALMOST T-BONED IN AN INTERSECTION WHEN IT DECIDED TO HESITATE IN THE MIDDLE, TOOK BACK TO DEALER AGAIN THEY KEPT IT FOR 2 DAYS THEY WERE GETTING READY TO SEND IT BACK TO ME WHEN IT FINALLY ACTED UP ON THEM, THEY ALMOST WRECKED IT IN AN INTERSECTION AS WELL. THEY REPROGRAMMED IT SEVERAL TIMES, PUT A TCM IN IT WHICH MADE IT A LITTLE BETTER FOR AWHILE NOW ITS DOING IT AGAIN THE DEALER IS FINALLY GOING TO PUT CLUTCHES IN THE TRANSMISSION BUT WAS TOLD IT WILL BE A FEW MONTHS TO GET THE PART SINCE THEY JUST DID THE 16TH REDESIGN OF THE CLUTCHES. THE NHTSA NEEDS TO GET OFF THEIR BUTTS AND RECALL THE FOCUS BEFORE SOMEONE GETS KILLED ITS A MAJOR SAFETY ISSUE

Mileage: 8,500

Jan 20, 2016

OUR FOCUS SHUDDERS/STUTTERS ON ACCELERATION. THREE TIMES TO THE DEALERSHIP FOR THE SAME ISSUE. WE WERE TOLD THAT PARTS COULD TAKE UP TO A YEAR BECAUSE OF BACK-ORDERS. IT'LL WORK OK FOR A FEW DAYS THEN IT'S BACK TO SHUDDERING. IT'S CURRENTLY WORSE THAN IT'S EVER BEEN. WE WERE ALSO TOLD THAT THE TRANSMISSION WOULD HAVE TO RE-LEARN OUR DRIVING HABITS! WE DIDN'T REALIZE THE FOCUSES WERE EQUIPPED WITH ARTIFICIAL INTELLIGENCE THAT IT NEEDS TO RE-LEARN INDIVIDUAL DRIVING HABITS. WE DON'T WANT TO KEEP GOING BACK TO THE DEALER FOR AN OBVIOUS DEFECT. "TWEAKING" THE TRANSMISSION DOES NOT FIX THE PROBLEM. PLEASE HELP US ALL THAT HAVE OBVIOUSLY SOLD VEHICLES WITH DEFECTIVE TRANSMISSIONS. THE NEXT QUESTION ON THIS FORM ASKS WHEN DID THIS OCCUR? FROM THE TIME WE PURCHASED IT BUT DIDN'T REALIZE WHAT WAS HAPPENING WITH THE FEELING OF A SHUDDER. THINKING IT WAS JUST THE SURFACE OF THE ROADS.

Mileage: 1,000

Jan 15, 2016

I BOUGHT MY CAR BRAND NEW AUGUST 2, 2014. I BEGAN HAVING ISSUES WITH MY TRANSMISSION SHORTLY AFTER PURCHASE. MY VEHICLE WENT IN FOR REPAIRS AT 13,399 MILES. THEY RESET TCM/PCM AND ORDERED A NEW CLUTCH ASSEMBLY. 2 MONTHS LATER IT FINALLY CAME IN AND WAS REPLACED WITH A LITTLE OVER 17,000 MILES ON IT. IT HAS SINCE MESSED UP AGAIN. I TOOK IT TO THE SHOP ON JANUARY 4, 2016 AND THEY HAD IT FOR A DAY. I PICKED IT UP AGAIN ON JANUARY 5, 2016 AND WAS TOLD THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED AGAIN. I HAVE CONTACTED FORD AND REQUESTED A BUY BACK AND THEY REFUSE. THIS IS AN ONGOING ISSUE WITH THIS MODEL. PLEASE DO SOMETHING.

Mileage: 13,000

Jan 14, 2016

THE TRANSMISSION HAS AN ISSUE THROUGH ALL GEARS WHERE IT SLIPS. BECAUSE OF THIS, YOU CAN'T GET POWER WHEN YOU NEED IT. PASSING VEHICLES AND STARTING FROM A DEAD STOP AT A LIGHT OR STOP SIGN CAUSES THE CAR TO REV UNTIL THE TRANSMISSION CATCHES UP AND APPLIES POWER TO THE WHEELS. THERE IS A TWO TO THREE SECOND DELAY FROM HITTING THE GAS UNTIL THE POWER REACHES THE WHEELS. THE ENGINE WORKS FINE BECAUSE IT'S REVVING RPM'S AND YOU KNOW THE PROBLEM IS IN THE TRANSMISSION BECAUSE YOU CAN FEEL IT SLIPPING LIKE IT'S A MANUAL CAR WITH A BAD CLUTCH. THIS HAPPENS FROM STOP TO GO, AND WHILE THE CAR IS IN MOTION ON A HIGHWAY OR NORMAL STREET WHEN THE SPEED LIMIT CHANGES FROM SLOWER TO FASTER. THE PROBLEM IS MORE PERSISTENT THE WARMER THE CAR IS. WHEN I SEND IT TO THE DEALER FOR THE PROBLEM THEY RESET THE COMPUTER AND THE PROBLEM PERSISTS AFTER 100 MILES OR LESS AFTER THE RESET. THERE IS APPARENTLY NO WAY TO ACTUALLY FIX IT UNLESS THEY CHANGE THE DUEL CLUTCH SYSTEM IN THE TRANSMISSION OUT COMPLETELY AND THEY WILL ONLY DO THIS IF THE SLIPPAGE REACHES A CERTAIN POINT. I FEEL LIKE I HAVE BEEN PAST THAT POINT FOR A WHILE BUT THE PROCEED TO ONLY RESET THE COMPUTER.

Mileage: 3,000

Jan 11, 2016

THIS CAR HAS GIVEN PROBLEMS SINCE 3000 MILES TRANSMISSION SHUDDERS AND LOOSES POWER ON TAKE OFF FORD HAS REPLACED CLUTCH 2 TIMES ALSO TCM TWICE THE TCM IS BEING REPLACED AGAIN OR REPROGRAMMED .THIS DOES NOT FIX THE PROBLEM THE CAR IS A SAFETY ISSUE BECAUSE OF LACK OF POWER GOING INTO TRAFFIC. I HOPE THEIR WILL NOT BE A DEATH BECAUSE OF IT. GOING ON HIGHWAY CAR VIBRATES BADLY IN CITY TRAFFIC CAR HESITATES

Mileage: 42,000

Jan 11, 2016

A FEW WEEKS AFTER WE PURCHASED A NEW 2014 FORD FOCUS IT SHUDDERED A LITTLE A FEW TIMES UPON STARTING FROM A DEAD STOP. DEALER SAID CAR HAD A MANUAL AUTOMATIC TRANSMISSION & THIS WAS NORMAL. THE CAR WAS SEARCHING FOR A GEAR & AFTER A BREAK IN PERIOD IT WOULD STOP. AROUND 7,000 MILES WHILE THE CAR APPEARED TO BE RUNNING OKAY A SERVICE TRANSMISSION LIGHT CAME ON WITH A RED TRIANGLE. I IMMEDIATELY PULLED OFF INTO A PARKING LOT. I TURNED THE CAR OFF TO SEE IF THE MESSAGE WOULD STILL APPEAR. IT DIDN'T BUT ALTHOUGH THE GEAR SHIFT WENT INTO REVERSE THE CAR WOULDN'T MOVE BACKWARD EVEN AFTER SEVERAL ATTEMPTS. AFTER THE TOW TRUCK ARRIVED IT DID BACK UP BUT I WAS AFRAID TO DRIVE IT THE 55 MILES TO MY HOME. TOW TRUCK DRIVER COULD SEE THAT THERE WERE WARNING MESSAGES BUT COULDN'T GET THE COMPUTER TO SHOW THE INFORMATION ABOUT THE WARNINGS. AFTER IT WAS TOWED HOME I TESTED IT AGAIN & IT WENT BACKWARDS OKAY. I DID TAKE IT TO THE DEALER WHO ADMITTED THAT THERE WAS A PROBLEM & SUPPOSEDLY FIXED IT. THEN WHILE GOING FROM STORE TO STORE CHRISTMAS SHOPPING THE CAR STARTED TO SHUDDER, PRETTY VIOLENTLY NOW, UPON ACCELERATION FROM DEAD STOPS AT ALMOST EVERY RED LIGHT. I THOUGHT THE CAR WASN'T GOING TO MAKE IT THROUGH A FEW INTERSECTIONS ESPECIALLY ON HILLS. SINCE THEN THE CAR HAS ONLY SHUDDERED ONCE. SO BECAUSE IT'S SO INTERMITTENT IT'S ALMOST IMPOSSIBLE TO TAKE IT TO THE DEALER WHILE THIS IS HAPPENING. I ALSO SHARE THE SAME FEAR THAT OTHERS HAVE ABOUT PULLING OUT IN TRAFFIC OR ACCELERATING TO PASS BECAUSE I ALSO EXPERIENCE LOSS OF POWER ALMOST DAILY. IT SEEMS AS THOUGH IT DROPS DOWN A GEAR OR CAN'T KICK INTO A GEAR. THESE TRANSMISSION ISSUES ARE DANGEROUS & AFTER READING MANY SIMILAR COMPLAINTS IT APPEARS THAT FORD IS BRUSHING THEM OFF. HAVE HAD OTHER PROBLEMS WITH THE COMPUTER AS WELL. OUR FIRST NEW CAR & IT'S HEARTBREAKING TO THINK WE HAVE A LEMON. THINKING OF CONTACTING AN ATTORNEY.

Mileage: 7,000

Jan 10, 2016

THE TRANSMISSION ON THIS CAR IS ABSOLUTELY AWFUL AND DANGEROUS. FORD TRIES TO SAY "SLIGHT SHUTTERING IS A NORMAL CHARACTERISTIC OF THE TRANSMISSION" AND THAT IT'S JUST SOMETHING TO GET USE TO. IT'S UNBELIEVABLE THAT THEY ARE SAYING THIS. THE CAR IS VERY DANGEROUS TO DRIVE BECAUSE YOU HAVE NO IDEA WHEN IT IS GOING TO SHUDDER OR HAVE DELAYED ACCELERATION. WHENEVER YOU COME TO A COMPLETE STOP AND YOU GO TO ACCELERATE THE CAR BUCKS SHAKES AND STUTTERS TO THE POINT THAT IT'S JUST PLAIN EMBARRASSING AND NOT DRIVEABLE. IT DRIVES COMPLETELY FINE ON THE HIGHWAY, BUT ONCE YOU HAVE TO STOP AT ANY STOP LIGHT OR SIGN IT'S AWFUL. YOU CAN ABSOLUTELY FORGET BUMPER TO BUMPER TRAFFIC BECAUSE IT FEELS LIKE THE CAR IS GOING TO EXPLODE. ONE TOP OF ALL OF THAT IT CAN'T EVEN MAKE IT UP A PARKING GARAGE. IT WAS TERRIFYING WHEN I FOUND THIS OUT AND ALMOST CAUSED MANY ACCIDENTS. WHEN YOU GO TO PULL ONTO THE HIGHWAY OR TURN IN FRONT OF A CAR THE FOCUS WILL STUTTER AND STALL AND ALMOST CAUSED MANY ACCIDENTS THAT WAY AS WELL. ALL FORD DOES TO FIX THESE ISSUES IS RESET THE COMPUTER AND SAY THE CAR "NEEDS TO RELEARN YOUR DRIVING PATTERNS, AND NOT TO BRING IT BACK FOR AT LEAST 500 MILES." THIS IS A COMPLETE LIE AND THE CAR DRIVES GREAT FOR A WEEK AND THEN GOES BACK TO BEING AWFUL. THEN WHEN THE PROBLEM CONTINUES THEY WILL JUST SAY THEY NEED TO REPLACE PARTS BUT IT'S THE SAME AWFUL STOCK PARTS. WE DIDN'T WANT TO DEAL WITH DRIVING THIS CAR ANYMORE AND BRINGING IT BACK TO THE DEALERSHIP ALL THE TIME. WE TRADED IT IN FOR A SUBARU CROSSTREK AND LOST A TON OF MONEY, BUT IT WAS THE BEST DECISION WE MADE. I FEEL TERRIBLE FOR WHOEVER IS GOING TO END UP BUYING THAT DANGEROUS CAR. THE THING IS, AFTER YOU LET THE CAR SIT FOR A DAY OR TWO, THE FIRST 20 MINUTES YOU DRIVE IT, IT DRIVES GREAT! SO THE BUYER WILL DEFINITELY BE DECEIVED. WE ALSO JOINED THE CLASS ACTION LAWSUIT AND HOPE TO GET SOME MONEY BACK.

Mileage: 6,000

Jan 8, 2016

I PURCHASED MY NEW 2014 FORD FOCUS IN FEBRUARY 2015 WITH LESS THAN 100 MILES ON IT. DROVE THE CAR FOR 5 MONTHS WITH NO ISSUES, THEN IN JUNE I NOTICED A TERRIBLE SHUDDER WHEN ACCELERATING FROM A STOP SIGN. THE CAR JUMPS AND THEN SHUDDERS WHEN TAKING OFF FROM STOP. IT MAKES A GRINDING NOISE WHILE TRYING TO GET IN GEAR AND TAKE OFF. I HAVE TAKEN THE CAR BACK TO THE ORIGINATING DEALERSHIP TWICE, SO FAR. I AM CURRENTLY IN THE PROCESS OF WAITING ON A PART FROM FORD TO CORRECT THIS ISSUE. PER FORD, THEY ARE APPLYING CLUTCHES TO THE TRANSMISSION TO RESOLVE THIS RECURRING PROBLEM. THE CAR, IN MY OPINION, IS EXTREMELY DANGEROUS TO DRIVE AND VERY EMBARRASSING TO MYSELF ON THE ROAD. I HAVE OWNED SEVERAL DIFFERENT MAKES AND MODELS OF VEHICLES IN MY LIFE BUT HAVE NEVER DEALT WITH ANYTHING SO FRUSTRATING AS THIS WITH ANY OF THE CARS. THIS IS THE FIRST FORD THAT I'VE PURCHASED AND I AM A VERY UNSATISFIED CUSTOMER, TO SAY THE LEAST. IF THE PART/CLUTCH DOESN'T FIX THE PROBLEM, I WILL BE FILING A LEMON LAW SUIT AGAINST FORD.

Jan 8, 2016

TRANSMISSION DOE NOT SHIFT GEARS PROPERLY. CAR BUCKS AND LURCHES ON STARTING AND FEELS LIKE IT IS ABOUT TO STALL. DEALER DOES NOT SEEM TO HAVE PROPER REMEDY

Mileage: 34,000

Jan 8, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE TRANSMISSION FAILED. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO BE REPAIRED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,200. UPDATED 03/09/16*LJ *TR

Mileage: 23,200

Jan 6, 2016

TRANSMISSION HAS ISSUES W/THE CLUTCH. HAS BEEN TAKEN 2 THE DEALER NOW 4X'S SINCE PURCHASE IN JAN. '15. HAS A CONSTANT SHUDDER/JERK WHEN TAKING OFF FROM A STOP; DAUGHTER HAS NEVER DRIVEN A STICK SO SHE IS NOT FAMILIAR & SAYS SHE FEELS LIKE CAR IS ABOUT TO DIE. EVERY TIME WE TAKE TO DEALER ALL THEY SAY IS "ALL WE CAN DO IS REPROGRAM THE TRANSMISSION"; CAR IS GETTING WORSE. SHE BASICALLY HAS TO SLAM ON GAS PEDAL SOMETIMES TO GET IT TO GO. CAR IS DANGEROUS, AND IS IN A STATIONARY MOTION WHEN THIS IS HAPPENING.

Mileage: 10,215

Jan 5, 2016

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE AT A COMPLETE STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE JERKED AND HESITATED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHEN THE CONTACT ACCELERATED FROM A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON TWO OTHER OCCASIONS TO BE REPROGRAMMED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

Jan 3, 2016

THE AUTOMATIC TRANSMISSION AND CLUTCH SHIFTS IRREGULARLY AND "STUTTERS" ON STARTS AND OCCAISONALLY WHEN DRIVING AT RELATIVELY CONSTANT SPEEDS. ACCELLERATION IS UNEVEN WHEN IT DOES THIS AND THE PERFORMANCE IS HARD TO PREDICT. THIS MAKES MERGING ONTO FREEWAYS, ENTERING CROSS TRAFFIC, AND OTHER TIME/PERFORMANCE CRITICAL MANEUVERS UNCERTAIN. THE CAR HAS BEEN SEERVICED THREE TIMES FOR THIS ISSUE AND HAS HAD THE TRANSNMISSIONB REPROGRAMMED TWICE AND A CLUTCH IS ON ORDER.

Mileage: 21,000

Jan 2, 2016

MY CAR IS HAVING A CLUTCH ISSUE. THE DEALERSHIP HAS CONFIRMED THE PROBLEM, REPORTS I AM ON A LIST FOR A FIX, BUT THE PARTS ARE ON BACK ORDER. THEY HAVE STATED THAT CURRENTLY, THEY ARE FIXING (THOUGH NOT ALWAYS SUCCESSFULLY) ISSUES DIAGNOSED IN MAY. DEALER REPORTS THEY CANNOT STATE THE CURRENT PROBLEM (THAT I CANNOT GET FIXED TIMELY) WILL NOT IMPACT THE CAR/CAR'S PERFORMANCE LONG TERM. THE CAR JERKS AND LURCHES WHEN SHIFTING GEARS. I WOULD COMPARE IT TO A PERSON TRYING TO DRIVE STICK SHIFT FOR THE FIRST TIME OR LEARNING BUT IT IS AN AUTOMATIC CAR. IT HAPPENS A LOT, WHEN IN MOTION. I HAVE GOTTEN STUCK IN REVERSE AND HAVE NOT BEEN ABLE TO MOVE WHEN IN REVERSE. THE JERKING ISSUES FEEL LIKE I AM GETTING WHIPLASH.

Dec 23, 2015

I PURCHASED MY 2014 FORD FOCUSE SE HB IN FEBRUARY OF 2015. AROUND 13,000 MILES THE CAR BEGAN ERRATICALLY SHIFTING IN SECOND AND THIRD GEAR WHILE DRIVING. HAVING TROUBLE STOPPING AND GOING AGAIN AT STOP LIGHTS. AFTER WAITING 8 WEEKS TO GET A "NEW" CLUTCH, THE NEXT DAY THE CAR WAS GRINDING HORRIBLY WHEN TURNING. TOOK IT BACK IN AND THEY SAID IT WAS "FIXED" NOW. THE CAR IS STILL HAVING SHIFTING PROBLEMS AND DRIVES VERY HARD ON BOTH CITY AND HIGHWAY. I HAVE NOTICED THE CAR LUNGING FORWARD WHEN ATTEMPTING TO STOP, MAKING ME VERY UNEASY FOR MY SAFETY IN THIS VEHICLE. WHEN I ASKED THEM TO FIX IT AGAIN THEY SAID THERE WAS NOTHING THEY COULD DO, THAT THEY DIDN'T SEE ANYTHING WRONG WITH THE CAR.

Mileage: 13,000

Dec 22, 2015

MY 2014 FORD FOCUS BEGAN LURCHING, SHUDDERING AND STALLING A FEW MONTHS AFTER I BOUGHT IT IN OCTOBER 2014. I TOOK IT TO THE DEALERSHIP AND IT WAS FIXED. FORD EVEN EXTENDED THE WARRANTY ON CERTAIN TRANSMISSION PARTS TO 100,000 MILES. THE PROBLEMS HAVE COME BACK, AND FOR FOUR MONTHS I'VE CALLED MY DEALERSHIP TO GET THIS FIXED. EVERY TIME THEY TELL ME THAT FORD WILL NOT SEND PARTS TO DEALERS SO THEY CAN'T FIX THE PROBLEM. THESE TRANSMISSION PROBLEMS ARE RAMPANT WITH THE AUTOMATIC DUAL CLUTCH TRANSMISSIONS FORD INSTALLED IN FOCUSES AND FIESTAS, AND IT'S TIME FOR A RECALL. THESE ARE DANGEROUS PROBLEMS, AND FORD HAS CHOSEN TO REMAIN SILENT AND REFUSE TO PROVIDE SOLUTIONS.

Dec 22, 2015

FROM A STOP THE VEHICLE HAS A MAJOR PROBLEM WITH ACCELERATION 0-30 SEEMS TO BE WHERE IT'S AT. THE VEHICLE SHUDDERS, REVS RPMS, DE-ACCELERATES, SLOW TO ACCELERATE TO SPEED, AND HAS A METAL GRINDING SOUND ON ACCELERATION. THIS IS NOT ONCE OR TWICE THIS IS EVERY TIME THAT THE CAR HAS TO SLOW DOWN AND PICK BACK UP SPEED. I AM AFRAID TO PULL OUT INTO TRAFFIC B/C I DON'T KNOW THAT MY CAR WILL MAKE IT UP TO SPEED FAST ENOUGH TO NOT GET ME REAR-ENDED. THE CAR SHAKES LIKE IT'S GOING TO FALL APART WHEN WE ACCELERATE AND ALMOST FEELS LIKE IT DOESN'T WANT TO GO INTO GEAR. THIS IS THE SECOND FORD VEHICLE THAT THIS HAS HAPPENED TO MY FIRST WAS A 2012 THAT HAD A RECALL FORD WOULDN'T HONOR UNTIL THE PART BROKE AND LEFT ME STRANDED ON A BRIDGE ON MY WAY HOME FROM WORK AT NIGHT. THIS IS A 2014 THAT I'M AFRAID TO DRIVE AROUND IN WITH ME CHILD B/C IT FEELS AS IF THE CAR IS GOING TO DROP MY TRANSMISSION IN THE MIDDLE OF THE ROAD. I'M ALSO READING THAT IT HAS PROBLEMS BRAKING WITH THIS ACCELERATION ISSUE AND WILL JOLT OUT INTO TRAFFIC AT A STOP LIGHT. THIS IS FROM EVERY STOP GETTING READY TO ACCELERATE AGAIN. MY CAR ONLY HAS MAYBE 10,500 MILES ON IT AND I'VE ONLY HAD IT MAYBE 8 MONTHS. FORD SAYS THEY WILL KEEP FIXING IT IF IT BREAKS UNDER WARRANTY, BUT MY WARRANTY IS ONLY SO LONG THEN I HAVE TO PAY FOR FORDS' MESS UP OUT OF MY POCKET. I DON'T HAVE THAT KIND OF MONEY.

Mileage: 10,500

Dec 21, 2015

SHIFTING ISSUES WITH THE 6SPEED AUTOMATIC TRANSMISSION. CAR SHIFTING IS ERRATIC WHEN STARTING FROM A STOP, OR TRAVELING IN A HIGHWAY CONDITION. CAR REVS, SHUTTERS AND STUTTERS. IT IS VERY UNSAFE. I CONTACTED DEALERSHIP AND WAS TOLD THEY KNOW ABOUT IT, BUT I CANNOT GET MY CAR SERVICED UNTIL 6 MONTHS FROM NOW. IT SEEMS THAT THIS ISSUE IS GETTING WORSE, AND WHILE I WAIT TO ADDRESS ISSUE, I FEAR THAT MORE DAMAGE IS HAPPENING TO MY VEHICLE. I MAY IMPACT MORE PARTS ON MY NEW CAR THAT WILL COST ME MONEY, OR WORSE IT WILL RESULT IN A TRANSMISSION FAILURE WHICH WILL LEAVE ME STRANDED WHERE I AM CONCERNED FOR MY SAFETY, OR THE SAFETY OF A FAMILY MEMBER. THIS HAS BEEN ONGOING AND INCREASING SINCE AUGUST 2015

Mileage: 88,000

Dec 21, 2015

CAR HESITATES, SHUDDERS, FAILS TO MOVE, ENGINE REVS WITHOUT MOVING, SOUNDS TERRIBLE AT TIMES..

Mileage: 23,000

Dec 21, 2015

PLEASE ASSIST WITH INVESTIGATING THE FORD DSP6 AUTOMATIC TRANSMISSION INSTALLED IN THE FOCUS AND FIESTA. THIS TRANSMISSION IS UNSAFE FOR OPERATION. DEFECTS CAN CAUSE LOSE OF POWER WHILE ACCELERATING, DELAYED SHIFTING WITH GRINDING AND SHUDDERING, SLIPPING INTO NEUTRAL, AND SURGING/ DIFFICULT TO CONTROL AT LOW SPEEDS. FORD IS WELL AWARE OF THIS ISSUE AND HAS OFFERED SEVERAL "BANDAIDS" NONE OF WHICH HAS PERMANENTLY CORRECTED THE ISSUE. THE TRANSMISSION SUFFERS FROM POOR DRIVEABILITY AND ELECTRICAL ISSUES. I AM AFRAID THAT THE DELAY IN ACCELERATION/ SHUDDER/ POWERTRAIN STUMBLE WILL CAUSE AN ACCIDENT ONE DAY. I HAD MY CLUTCH REPLACED UNDER WARRANTY HOWEVER THE SYMPTOMS HAVE RETURNED. FORD HAS BEEN LESS THAN RESPONSIVE TO ITS CUSTOMERS, DEALER CAN BE DIFFICULT TO WORK WITH AS THE ISSUES ARE NOT ALWAYS IMMEDIATELY REPRODUCIBLE. THIS IS A MAJOR ISSUE THAT WILL UNFORTUNATELY CAUSE SOMEONE TO LOSE THEIR LIFE. PLEASE HEAR THE WARNINGS FROM CONCERNED DPS6 OWNERS AND IMMEDIATELY OPEN AN INVESTIGATION.

Mileage: 22,000

Dec 20, 2015

WHEN THE CAR ACCELERATES FROM A STOP, THE CAR SHUDDERS AND VIBRATES AND HAS A RATTLING NOISE. I HAVE TAKEN THIS CAR THREE TIMES FOR THIS PROBLEM. THE FORD DEALER HAS TOLD ME THAT THERE IS A PROBLEM WITH THE FOCUS. THEY TOLD ME THAT IT'S AN AUTOMATIC WITH A MANUAL TRANSMISSION.

Mileage: 18,500

Dec 19, 2015

WHEN TAKING OFF FROM A STOP, THE CAR FEELS LIKE ITS SLIPPING, JUMPING AND JERKING. MAKING IT SCARY TO PULL OUT WHEN TRAFFIC IS COMING. THREE SERVICE MANAGERS AT THREE DEALERSHIPS HAVE ALL SAID ITS THE TRANSMISSION DESIGN AND THAT FORD IS AWARE OF THE PROBLEM BUT DOESN'T HAVE A FIX OTHER THAN TO REPLACE THE CLUTCHES IN THE AUTOMATIC TRANSMISSION APPROXIMATELY EVERY 12,000 TO 15,000 MILES

Mileage: 15,000

Dec 15, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CLUTCH NEEDED TO BE REPLACED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THE DEALER HAD TO ORDER THE PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 19,000.

Mileage: 19,000

Dec 14, 2015

SHUDDER IN FIRST TO SECOND GEAR LOSING POWER WITH ENGINE OR TRANSMISSION; LOSS OF SPEED AND SHAKING AND NO ACCERLATION FROM STOP TO START; LOSS OF POWER AND AUTO JUMPS UP AND DOWN WITHOUT GOING ANYWHERE.

Mileage: 16,500

Dec 11, 2015

PURCHASED A 2014 FORD FOCUS IN AUGUST 2015, FOR OUR DAUGHTER WHO IS CURRENTLY AWAY TO COLLEGE. SHE STATES THAT THE CAR "SHUDDERS" ALL THE TIME WHEN BEING DRIVEN. AS A PARENT THIS IS A HUGE CONCERN, I INVESTIGATED THE FORD FOCUS AND IT DIDN'T TAKE LONG AT ALL TO DETERMINE THAT THERE ARE SEVERAL THOUSAND OTHERS IN THE SAME CONDITION, AS STATED EARLIER OUR DAUGHTER IS AWAY AT COLLEGE SO IT IS IMPOSSIBLE FOR US TO TAKE CARE OF THIS SITUATION NOW . THIS IS VERY DANGEROUS AS SEVERAL COMPLAINTS REPORTS STATE THE CAR LOSES EXCELLERATION AND WILL STALL WHEN BEING DRIVEN. PLEASE PLEASE HELP BEFORE SOMETHING REALLY BAD HAPPENS !!!!!!!!! FROM WHAT I'M READING FORD IS REFUSING TO TAKE ACTION, ALSO REPORTED THIS TO SIMMONS/ROCWELL WHERE WE PURCHASED THE CAR AND THEY STATED THAT OTHER FORD FOCUS CARS THAT WERE PURCHASED HAD TESTS RAN AND "NO ISSUES" WE'RE DETERMINED YET THEY ALL REPORTED TO HAVE THE EXACT SAME COMPLAINTS!!!! I NEED HELP AS TO WHERE DO WE GO FROM HERE !!

Dec 9, 2015

VEHICLE QUIT ACCELERATING WHILE TRYING TO MAKE A TURN INTO ONCOMING TRAFFIC. ENGINE DIDN'T DIE BUT COASTED FOR 2-4 SECONDS. SEVERE TRANSMISSION SHUDDER AND GRINDING IN SEPARATE INCIDENTS. HAS BEEN TO DEALER 4 TIMES AND THEY CAN'T DETERMINE THE PROBLEM.

Mileage: 14,000

Dec 8, 2015

2014 FORD FOCUS SE WITH 6 SPEED AUTOMATIC DUAL CLUTCH (DDG) TRANSMISSION, VEHICLE IS 15 MONTHS OLD WITH APPROXIMATELY 16,600 MILES ON IT. THE TRANSMISSION HAS DEVELOPED SEVERE SHUDDERING HESITATION AND CLUNKING ESPECIALLY IN LOW GEARS AT LOW SPEEDS. VEHICLE ACCELERATION IS UNPREDICTABLE AT LOW SPEEDS AND MAY POSE A SAFETY HAZARD DUE TO LOSS OF POWER OR POSSIBLE UNINTENDED ACCELERATION. VEHICLE HAS BEEN SERVICED BY THE ORIGINAL SELLING DEALERSHIP NUMEROUS TIMES UNDER WARRANTY WITH NO POSITIVE OUTCOMES. DEALERSHIP HAS RECOMMENDED THAT THE TRANSMISSION BE REMOVED FROM THE VEHICLE AND SERVICED INTERNALLY, BUT THEY STATE THEY HAVE NOT BEEN ABLE TO FURNISH THE APPROPRIATE REPLACEMENT PARTS FOR OVER A MONTH.

Mileage: 16,600

Dec 7, 2015

VEHICLE TRANSMISSION SHAKES, SHUDDERS, OR PULSES ON INITIAL ACCELERATION WITHIN CITY TRAFFIC. MISSES SHIFTS CAUSING CAR TO SURGE OR HESITATE IN TRAFFIC. TWO SOFTWARE UPDATES AND REPLACEMENT OF CLUTCH ASSEMBLY REDUCED BUT DID NOT ELIMINATE THE ISSUE. DRIVABILITY IS EXTREMELY POOR AND UNPREDICTABLE PARTICULARLY IN STOP AND GO TRAFFIC.

Mileage: 20,000

Dec 5, 2015

TAKATA RECALL . I HAVE A 2014 FORD FOCUS BOUGHT MAY OF 14, TODAY I WAS DRIVING DOWN ROAD MY CHECK ENGINE LIGHT CAME ON & MY TRANSMISSION STOPPED PULLING. PUT IT ON COMPUTER AT AUTO ZONE IT SAYS CLUTCH SENSOR. WON'T EVEN GO IN GEAR NOW. I HAVE 73,000 MILES 13,000 PAST WARRANTY. I AM NOT HAPPY. ALSO MY DRIVERS SEATBELT SOMETIMES WON'T LATCH.

Mileage: 73,000

Nov 24, 2015

I BOUGHT A 2014 FORD FOCUS LAST MONTH WITH 27K MILES AND IT SHUDDERS IN LOWER GEARS UPON TAKE OFF AND THEN VIBRATES. THE LONGER THE CAR RUNS THE WORSE IT GETS. I AM AFRAID TO DRIVE THE CAR LONG DISTANCES OR LONG PERIODS OF TIME FOR FEAR OF MECHANICAL FAILURE. THE DEALERSHIP RESET THE TRANSMISSION CONTROL MODULE TO "LEARN MY DRIVING HABITS" BUT THAT DID NOT WORK. I WAS TOLD TO DRIVE IT FOR 500-1000 MILES BEFORE IT WOULD FIX ITSELF. IT IS STILL DOING IT AFTER THE TCM RESET. I AM TAKING IT BACK AGAIN BECAUSE IT IS NOT SAFE OR RELIABLE TO DRIVE.

Mileage: 27,564

Nov 24, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO JERK AND MAKE AN ABNORMAL NOISE. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Nov 24, 2015

I PURCHASED THIS VEHICLE FROM A REPUTABLE DEALERSHIP IN TOWN AS A USED VEHICLE BUT WITH ONLY 20K MILES ON IT. THE DEALERSHIP REFUSED TO LET ME TEST DRIVE IT ON THE HIGHWAY CITING DEALERSHIP RULES. EVERYTHING SEEMED TO WORK FINE. ONE WEEK AFTER GETTING CAR HOME IT BEGAN SHUDDERING AND FAILING TO ACCELERATE ONLY TO RAPIDLY SHIFT GEARS ONCE IT FIGURED OUT WHAT IT WANTED TO DO. WHEN TRYING TO ENTER HIGHWAY THE CAR WOULD RUN THROUGH 4 GEARS BEFORE HITTING MPH CAUSING HORRIBLE AND SLUGGISH PERFORMANCE. WHEN FINALLY GET UP TO 55 MPH OR MORE, THE CAR SHUTTERS SO BAD IT IS MAKING OTHER PARTS FALL APART AND COME LOOSE...LIKE THE STEERING AND A/C NOT WORKING PROPERLY...I HAVE TO GO 80 JUST TO GET IT TO REDUCE SLIGHTLY. I CALLED UP DEALER AND DEMANDED THEY REPAIR. DEALER RESET TRANSMISSION TO FACTORY DEFAULTS WHICH FIXED NOTHING. TOOK CAR IN 3 MORE TIMES WHEN FINALLY THEY ADMITTED IT WAS A CLUTCH ISSUE AND PUT ME ON A BACK ORDER LIST. I WAITING 3 MONTHS WHILE HAVING TO DRIVE AN UNSAFE VEHICLE BUT IT FINALLY WAS REPLACED. TO NO ONES SURPRISE THE CAR PERFORMS WORSE NOW THEN IT DID. TOOK BACK TO DEALER 2 MORE TIMES, TO WHICH I WAS TOLD THE CLUTCH HAS A 1000 MILE BREAK IN PERIOD. I ASKED THEN WHY DIDN'T ANYONE SAY THAT WHEN I PICKED IT UP. SPOKE WITH SERVICE MANAGER WHO KEEPS TRYING TO TELL ME THEY CAN DUPLICATE THE PROBLEM...I ASKED WHY IS IT I HAVE THE PROBLEM 100% OF THE TIME I DRIVE IT BUT IT NEVER SEEMS TO HAPPEN WHEN YOU HAVE IT.... I EVEN TRIED DEMONSTRATING BUT THEY LITERALLY JUST IGNORED ME AND SAID THEY DIDN'T HEAR ANYTHING OR FEEL ANYTHING...I HAVE REACHED OUT TO CLASS ACTION LAWYERS FOR DETAILS ON HOW TO SUE AND GET CAR PAID FOR TAKEN BACK SO I CAN GET A SAFE CAR....OTHERWISE I HAVE TO DRIVE A KNOWN SAFETY HAZARD.

Nov 20, 2015

I PURCHASED THE CAR BRAND NEW. IT STARTED BOGGING OUT DYING IN SLOW TRAFFIC AND IN THE MIDDLE OF TURNS. I HAVE HAD IT IN THE SHOP 5 TIMES FOR SAME ISSUE NOTHING WAS RESOLVED. I HAVE ALMOST GOTTEN IN A COUPLE ACCIDENTS WHEN TURNING THE CAR DIES IN THE MIDDLE OF STREET AND I HAVE ALMOST BEEN T BONED. I SOUNDS LIKE THE ENGINE IS GOING TO FALL OUT AT TIMES. SOMETIMES WHEN IT STARTS TO DIE IT EXCELERATES AND SEND THE CAR FORWARD AT A FAST SPEED. I HAVE ONLY HAD CAR 18 MONTH. I AM TERRIFIED TO DRIVE THIS CAR!

Mileage: 3,000

Nov 20, 2015

CAR HAS UNDER 9000 MILES AND BOUGHT BRAND NEW WITH 12 MILES FROM DEALERSHIP 9 MONTHS AGO. DEALERSHIP SAID NOTHING WAS FOUND WRONG DURING SEVERAL TEST DRIVES. EXPERIENCED CRUNCHING/GRINDING SOUND, AND SLIPPING DURING ACCELERATION FROM STANDSTILL, JUMPING/JITTERING EFFECT UNTIL SPEED WAS OBTAINED. MADE TRIP TO DEALERSHIP ON PERSONAL TIME WITH THE SIGNIFICANT OTHER. MET UP WITH SERVICE DEPT. GENERAL MANAGER, TOOK A LITTLE DRIVE AND TOO ONE'S SURPRISE, WAS ABLE TO FULLY REPLICATED THE ORIGINAL ISSUES WITHOUT FAIL. IT IS CURRENTLY BEING FIXED AS OF WRITING THIS. DID FURTHER RESEARCH AND COME TO FIND OUT THOUSANDS OF COMPLAINTS BEING FILED AGAINST FORD MOTOR COMPANY ABOUT THIS VERY ISSUE. SOME HAVE RAISED CONCERNS ABOUT UNEXPECTED ACCELERATION ISSUES AND FEARS OF DRIVING ACCORDING TO DOCUMENTED, READABLE ONLINE COMPLAINTS. HOW MANY HAVE TO DIE BEFORE FORD IS HELD ACCOUNTABLE. THIS IS A PROACTIVE CONCERN NOT A REACTIVE WHAT HAPPEN ISSUE! WILL NOT BE LOSING OUR FAMILY DUE TO CORPORATE COVER UP.

Mileage: 8,976

Nov 19, 2015

TRANSMISSION IS HESITANT TO ENGAGE AND JERKS BETWEEN FIRST AND SECOND GEARS. FEELS LIKE CAR IS GOING TO STALL OUT WHEN MOVING- EXTREMELY DANGEROUS. DEALERSHIP HAS REPROGRAMMED CAR WITH FAULTY FACTORY PARTS/SETTINGS.

Mileage: 5,000

Nov 18, 2015

THE CAR SHUDDERS OR HESITATES WHEN ACCELERATING FROM A STOPPED POSITION. SO FAR THE DEALERSHIP HAS STATED THAT "SOME SHUDDERING IS NORMAL". I JUST DON'T SEE HOW THAT IS NORMAL. NOW NOT ONLY IS THE CAR SHUDDERING BUT IT ALSO MAKE A GRINDING NOISE WHEN IT SHUDDERS. CAR HAS 12,000 MILES ON IT

Mileage: 8,000

Nov 17, 2015

BOUGHT THIS VEHICLE BRAND NEW AND EVERY TIME I ACCELERATE THEIR IS A SHUTTER WITH THE TRANSMISSION. IT FEELS LIKE IT CANNOT DETERMINE WHAT GEAR IS NEXT OR WHAT GEAR IT IS GOING TO SHIFT TOO. HAPPENS WHEN I ACCELERATE AND ALSO WHEN I SLOW DOWN AND THEN TRY TO ACCELERATE AGAIN. I WAS HOPING THAT THIS WASN'T SERIOUS BUT READING ALL THE OTHER COMPLAINTS, IT SEEMS LIKE IT CAN BE THE SAME OR SIMILAR ISSUE.

Mileage: 14,500

Nov 16, 2015

WHEN STEPPING ON THE GAS THE CAR DOES NOT GO. IT HESITATES THEN GOES FORWARD SHIFTS HARD AND THE SHUDDERS. TOOK BACK TO DEALER AND THEY REPROGRAMED THE COMPUTER, DROVE OVER 1000 MILES. NOW I HAVE TAKEN BACK TO DEALER AND IT WILL BE 6 WEEKS BEFORE PARTS COME IN. WORRIED ABOUT GETTING IN A WRECK.

Mileage: 33,900

Nov 16, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT ATTEMPTED TO DEPRESS THE CLUTCH PEDAL, BUT IT FAILED TO DEPRESS. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED, BUT THE TECHNICIAN STATED THAT THE CLUTCH AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 11,000.

Mileage: 11,000

Nov 16, 2015

MY CAR HAS TRANSMISSION PROBLEMS. THE TRANSMISSION JERKS, SHAKES, HESISIATES, AND SHUDDERS. WHEN I AM STOPPED, AND THEN I START AGAIN IT FEELS LIKE MY CAR IS GOING TO STALL. THE FREEWAY IS EVEN SCARIER. THE DEALER CLAIMS THEY FIXED MY CAR BUT I AM STILL HAVING THE SAME PROBLEMS. I THINK IT NEEDS A WHOLE NEW TRANSMISSION.

Mileage: 6,000

Nov 15, 2015

I TOOK MY CAR TO GET FIXED UNDER THE RECALL FOR THE 2014 FORD FOCUS, IT WAS FIXED (SO THEY SAID) BUT A MONTH LATER THE PROBLEM STILL PERSISTS. IT JERKS WHILE ACCELERATING AND IT ALSO STALLS.

Mileage: 21,300

Nov 14, 2015

VEHICLE FAILS TO ACCELERATE (EVEN THOUGH RPMS RISE) UPON TAKE OFF UNTIL AUTOMATIC TRANSMISSION KICKS IN...IT THEN SHUDDERS AND FAILS TO ACCELERATE WHEN HILL CLIMBING, ALSO NOTE THAT ITS AN AUTOMATIC TRANSMISSION THAT ROLLS BACKWARDS ON ANY DEGREE OF INCLINE. WHEN I BROUGHT THESE ISSUES UP TO THE DEALERSHIP RIGHT AFTER WE PURCHASED IT I WAS TOLD THIS WAS "NORMAL" FOR THIS TRANSMISSION. IT CONTINUES TO GET WORSE AND IS BECOMING DANGEROUS WHEN TRYING TO ACCELERATE THROUGH AN INTERSECTION OR ON A HIGHWAY. WE ARE NOW AT 21000 MILES AND AFRAID TO DRIVE IT. BROUGHT IT UP TO THE DEALER AGAIN AND WAS TOLD THERE WAS A "WARNING MESSAGE" ABOUT THIS PROBLEM BUT NO RECALL HAS BEEN ISSUED.

Mileage: 21,000

Nov 4, 2015

THE VEHICLE HAS WENT INTO REVERSE ON 3 OCCASIONS WHILE THE GEAR STICK SELECTOR IS IN THE DRIVE POSITION. ONE INCIDENT IT WENT INTO REVERSE, STRIKING A PEDESTRIAN CAUSING INJURY. ON ANOTHER IT WENT INTO REVERSE WHILE ON A FREEWAY, THEN CAME TO A CRAWL AND STOPPED. FORD SENT OUT THEIR FIELD SERVICE TECHNICIAN AND SAID THAT AN ENGINE CRANKSHAFT SEAL WAS LEAKING (IN ADDITION TO THE CLUTCH SEALS THAT HAD BEEN REPLACED FOR LEAKAGE EARLIER). THE DEALER SAYS THAT THESE LEAKS ARE COMMON AND CAUSE THE TRANSMISSION TO EXHIBIT ERRATIC BEHAVIOR, INCLUDING GOING INTO REVERSE. ACCORDING TO THE FORD DISPUTE RESOLUTION DEPARTMENT, THEY COULD FIND NO ABNORMAL CODES IN THE COMPUTER OF THE CAR - WHICH COULD BE A WHOLE OTHER DEFECT IN ITSELF. FORD REFUSES TO PROVIDE ME PAPERWORK ON THE TECHNICIAN'S REPORT/REVIEW OF THE VEHICLE AND CANNOT GUARANTEE THAT IT WILL NOT HAPPEN AGAIN, NOR WILL THEY VERIFY THAT THE FIXES ARE SAFE. FORD WAS "UNABLE TO DUPLICATE" THE TRANSMISSION GOING IN REVERSE DURING THEIR 7 MILE TEST DRIVE. A PERSON AT THE DEALERSHIP'S SERVICE DEPARTMENT TOLD ME THAT THEY TRY NOT TO DRIVE THE CARS VERY FAR AND WITH A COLD TRANSMISSION SO THAT THE ISSUES ARE NOT PREVALENT AND CANNOT BE DUPLICATED AND THEY WILL NOT HAVE TO DIAGNOSE ANYTHING. THEY ALSO VERIFIED THAT THEY HAVE A LOT OF ISSUES WITH THESE VEHICLES, AND WITH FORD IN GENERAL TRYING TO AUTHORIZE REPAIRS. I FEEL THAT SOMETHING AS SERIOUS AS THIS SHOULD NOT HAVE TO BE "DUPLICATED" IN ORDER TO HAVE A FIX LOOKED INTO. I WISH WE WERE ABLE TO FORM A PETITION WITH THE NHTSA TO FILE A FORMAL INVESTIGATION INTO THE SAFETY PRACTICES OF FORD AND THE SAFETY OF THESE PARTICULAR DPS6 TRANSMISSIONS. SEARCH FORD FIESTA 2011-2014 AND FORD FOCUS 2012-2014 ON THE NHTSA - THEY ARE ALL MADE WITH THE SAME TRANSMISSION TECHNOLOGY. I HAVE FILED A LEMON LAW COMPLAINT WITH MY STATE, WHO SEEMED VERY FRUSTRATED WITH FORD.

Mileage: 19,000

Nov 4, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION JERKED BETWEEN FIRST AND THIRD GEAR. THE VEHICLE WAS TAKEN TO A DEALER ON MORE THAN THREE OCCASIONS WHERE THE FAILURE WAS UNDETERMINED. WHEN SHIFTING GEARS INTO DRIVE OR REVERSE, THE VEHICLE INDEPENDENTLY SURGED. THE BRAKE PEDAL WAS DEPRESSED WITH FORCE WHEN THE FAILURE OCCURRED. THE DEALER STATED THAT THE CLUTCH ASSEMBLY AND THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

Nov 4, 2015

VEHICLE'S TRANSMISSION SHIFTS INTO OTHER GEARS WHILE IN DRIVE. THREE SEPARATE TIMES IT HAS WENT INTO REVERSE. TWICE WHILE COMING FROM A STOP, ONCE WHILE IN MID DRIVE. MY VEHICLE WAS IN THE SHOP A TOTAL OF 57 DAYS SO FAR THIS YEAR, GOT IT BACK ON FRIDAY AFTER A FIELD SERVICE ENGINEER CAME TO LOOK AT IT. THEY WERE UNABLE TO REPLICATE ANY ISSUES WITH THE TRANSMISSION, BUT WOULD NOT CERTIFY IT AS "SAFE." TODAY, I WAS DRIVING AT 65 MPH ON THE HIGHWAY WHEN THE ENGINE REVVED HIGH AND THE DASH DISPLAY SHOWED I WAS IN PARK. IT LIMPED TO A STOP ON THE HIGHWAY THEN FLASHED "TRANSMISSION NOT IN PARK P" BEFORE IT SHUT DOWN. AFTER CALMING MY NERVES JUST A BIT, I WAS ABLE TO RESTART THE VEHICLE. I WAS ABOUT 4 MILES FROM THE DEALERSHIP AND WAS ABLE TO DRIVE IT (SLOWLY) TO THEM. I WAS ABLE TO SNAP A PHOTO SHOWING THE VEHICLE IN PARK DOING 65MPH WITH AN RPM OF 3500. HOWEVER, FROM PREVIOUS EXPERIENCE, THIS IS NOT "PROOF" IF THE ISSUE IS NOT DUPLICATED BY FORD DIRECTLY. SO TO DATE AT 19,970 MILES, THE VEHICLE HAS WENT OUT OF GEAR 4 TIMES. THE VEHICLE STOPPING ON A HIGHWAY BY GOING INTO REVERSE AND PARK IS NOT A SAFE CONDITION THAT COULD LEAD TO A CRASH.

Mileage: 19,665

Nov 3, 2015

TRANSMISSION OF THIS CAR HAS INTERMITTENT BUCKING, SLIPPING CONVERSELY WITH SUDDEN ACCELERATION IN LOWER GEARS WHICH HAPPENS AT DIFFERENT TIMES BUT ALWAYS WHEN IT'S IN A STARTING GEAR. ONCE IT IS GOING OVER 35 MPG, IT'S OKAY. I WASN'T NOTIFIED OF A RECALL UNTIL I RAN A VEHICLE HEALTH REPORT ON MY CAR AND THEN I HAD TO CONTACT MY DEALER FOR THIS SERVICE. I TOOK CAR IN FOR SERVICE TODAY AND FOUND OUT THAT THE CLUTCH NEEDS TO BE REPLACED (IT'S AN AUTOMATIC TRANSMISSION) I HAVE READ ABOUT THESE CARS AND THAT MOST OF THEM HAVE FAULTY TRANSMISSIONS AND THAT FORD ISN'T DOING ANYTHING ABOUT THIS. FORD, APPARENTLY, KNEW THAT THIS TRANSMISSION IS FAULTY AND STILL LET DEALERS SELL THEM. HOW DO I JOIN A CLASS ACTION SUIT AGAINST THEM?

Mileage: 11,000

Nov 3, 2015

RIGHT AFTER WE BOUGHT THE CAR, WHEN WE ACCELERATE THE CAR SHUTTERS AND SHAKES. IT WILL ALSO HESITATE WHICH HAS CAUSED US TO ALMOST BE REAR ENDED SEVERAL TIMES. WE CALLED DEALERSHIP WERE CAR WAS PURCHASED AND TOOK IT IN FOR THEM TO TEST DRIVE. WAS TOLD IT NEED TO BE REPAIRED HOWEVER THEY DIDN'T HAVE A OPENING FOR 6 MONTHS . THIS DELAY WAS BECAUSE FORD COULD NOT GET THEM THE PARTS . WE WERE TOLD THAT'S ALL THEY COULD DO AND TO DRIVE IT ANYWAY. THE PROBLEM HAS ONLY GOTTEN WORSE. WE FINALLY GOT THE CAR IN AND NOW A ONE DAY REPAIR AS WE WERE TOLD HAS TURNED INTO 3 DAYS SO FAR. THE DEALER CONTINUES TO BLAME FORD FOR THE TIMES AND DELAYS. WHEN ASKED WHAT OTHER DAMAGE HAS NOW BEEN DONE TO THE OTHER PARTS OF THE CAR INCLUDING TO ENGINE WE WERE TOLD THEY DIDN'T KNOW AND FORD HAS NO PLANS TO ADDRESS IT. IN TALKING TO A ENGINEER FOR FORD WE WERE TOLD THERE COULD BE DAMAGE TO THE ENGINE AS WELL AS OTHER PARTS DO TO THE FACT THEY WERE NOT DESIGNED TO BE PUT UNDER THAT CONSTANT STRESSES BY THE DEFECTIVE TRANSMISSION.

Mileage: 100

Nov 2, 2015

THIS HAS HAPPENED MULTIPLE TIMES, WHEN TRYING TO TURN OUT OF A SIDE STREET ONTO AN MAIN INTERSECTION MY CAR HESITATES, JERKS, AND SHAKES CAUSING ME TO BE SLOW PULLING OUT AND ALMOST CAUSING MULTIPLE ACCIDENTS WHEN I KNOW I HAVE PLENTY OF RUN IF THE CAR DOESN'T HESITATES. I HAVE TAKEN THIS TO FORD MULTIPLE TIMES AND NOTHING HAS BEEN DONE. I HAVE READ OF MANY OTHER USERS HAVE THE SAME ISSUE.

Mileage: 19,000

Oct 31, 2015

I PURCHASED THE CAR ON 1/13/2015 AS A FORD CERTIFIED USED VEHICLE WITH 6,340 MILES ON THE ODOMETER. ON THE WAY HOME THE CAR LURCHED IN TRAFFIC NEARLY REAR ENDING A CAR COMING TO A STOP IN FRONT OF ME AND HAD A LOUD CRUNCHING NOISE. I WAS ABLE TO STOP, AND IT APPEARED TO FUNCTION WELL ENOUGH TO CONTINUE HOME ALTHOUGH IT DID NOT HAVE THE SAME AMOUNT OF POWER. NO WARNING LIGHTS CAME ON BUT I CALLED THE DEALERSHIP TO REPORT THE ISSUE. I WAS TOLD AT THIS TIME THAT THIS "WAS SUPPOSED TO HAPPEN" AND THAT THIS WAS A "SPECIAL TYPE" OF TRANSMISSION. I DID NOT BELIEVE THIS AND ASKED TO HAVE AN APPOINTMENT TO HAVE THE CAR LOOKED AT. ON 1/20/15 IT WAS FOUND THAT SOMETHING HAD "FAILED" IN THE AUTOMATIC CLUTCH AND THAT THE CAR WOULD NEED A NEW CLUTCH. I GOT THE CAR BACK ON 1/22/15 WITH A SET OF INSTRUCTIONS FOR "GREEN CLUTCH BRAKE-IN". THE CAR APPEARED TO BE FUNCTIONING PROPERLY UNTIL APPROXIMATELY 12,000 MILES WHEN I STARTED TO NOTICE SIGNIFICANT SHUDDERING AND REDUCED POWER WHEN ACCELERATING IN TRAFFIC, THIS WAS ESPECIALLY SCARY WHEN TRYING TO MERGE WITH FREEWAY TRAFFIC. ON 5/19/15 THE CAR WAS VERIFIED TO HAVE AN ISSUE AND THE DEALERSHIP REPROGRAMMED THE TRANSMISSION CONTROL MODULE TO CORRECT THE SHUDDERING. THIS APPEARED TO CORRECT THE PROBLEM TEMPORARILY, BUT THE CAR BEGAN TO SHUDDER AGAIN AND ALSO APPEARED TO POP OUT OF GEAR WHILE TRYING TO ACCELERATE UP A HILL. THE DEALERSHIP REPROGRAMMED THE TCM AGAIN ON 10/13/15 AND DETERMINED IT SHOULD BE GOOD TO GO. THEN 10/27/15 WHILE TRAVELING AT 75 MPH ON THE FREEWAY WITH CRUISE CONTROL ON, THE TRANSMISSION EXPERIENCED ONLY WHAT CAN BE REFERRED TO AS "CATASTROPHIC FAILURE" AT 21,500 MILES. WE ARE STILL AWAITING WORD FROM THE DEALERSHIP AS TO HOW THIS IS GOING TO BE FIXED AND IF OR WHEN WE SHOULD GET THE CAR BACK. I HAVE ALL SERVICE RECORD COPIES AVAILABLE.

Mileage: 21,500

Oct 30, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO MOVE FORWARD. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

Mileage: 24,000

Oct 29, 2015

WITHIN THE FIRST 6 MONTHS/8,000 MILES, I NOTICED A HESITATION WHEN I ATTEMPTED TO ACCELERATE FROM A STOP. I'D STEP ON THE GAS AND NOTHING WOULD HAPPEN; THEN SUDDENLY I'D BE SPITTING GRAVEL OR LEAVING RUBBER ON THE ROAD. I KNEW THE PROBLEM WAS WITH THE CAR AND NOT MY DRIVING. BY 12 MONTHS/12,000 MILES, I STARTED GETTING A "CLUTCH SHUDDER," MOSTLY WHEN ACCELERATING AROUND CORNERS. THE SHUDDERING CONTINUED TO GET WORSE. SOON, IT WAS HAPPENING EVEN WHEN ACCELERATING STRAIGHT AHEAD. NOW THE SHUDDER AND/OR HESITATION HAS BEEN HAPPENING AT HIGHER SPEEDS (AROUND 45 MPH) AND/OR IN HIGHER GEARS. THIS PROBLEM HAS BEEN ONGOING AND GETTING WORSE FOR OVER A YEAR, SO I DO NOT HAVE A SPECIFIC DATE.

Mileage: 12,000

Oct 29, 2015

I PURCHASED THIS VEHICLE NEW IN OCTOBER 2013 FROM A LOCAL DEALER. IT WAS NOT DISCLOSED TO ME AT THE TIME OF PURCHASED THAT THE TRANSMISSIONS ON THIS CAR WAS ONE THAT WAS EXPERIENCING PROBLEMS AND WAS A KNOWN FACT BY FORD MOTOR CO. I STARTED EXPERIENCING ISSUES WITH MY TRANSMISSION A FEW MONTHS AGO THAT HAVE PROGRESSIVELY GOTTEN WORSE: JERKING, NOISES, NOT PROPERLY SHIFTING, LURCHING FORWARD, STALLING. I HAVE RECENTLY LEARNED THAT THIS PROBLEM HAS BEEN PRESENT IN THE FORD FIESTA AND FOCUS MODELS FOR A FEW YEARS. I TOOK THE CAR INTO THE DEALER SERVICE DEPARTMENT, ONLY TO FIND OUT WHAT I ALREADY SUSPECTED, THAT I NEED A NEW CLUTCH. ONE WAS ORDERED BUT I WAS GIVEN MY CAR WITH THE DEFECTIVE CLUTCH TO DRIVE UNTIL THE NEW CLUTCH COMES IN (4-6 WEEKS ESTIMATE). I FEEL CHEATED AND UNSAFE. BIG CORPORATE WINS AGAIN. CONSUMERS ARE OUT ON A LIMB. I HAVE FILED A COMPLAINT WITH FORD MOTOR CO.

Mileage: 27,000

Oct 29, 2015

MY 2014 FORD FOCUS SPUTTERS AND JERKS FROM THE STOP POSITION DURING THE INITIAL ACCELERATION.

Mileage: 10,000

Oct 28, 2015

MULTIPLE DATES OF INCIDENT, THE ONE LISTED BELOW IS THE MOST RECENT. VEHICLE SHUDDERS, JERKS, AND SHAKES WHILE IN MOTION, OFTEN ON STREETS, SOMETIMES ON HIGHWAYS. CAN OCCUR WHEN EITHER GOING FORWARD, BACKWARD, OR MAKING A TURN. SOMETIMES JUMPS FORWARD WHEN FIRST PLACING FOOT ON GAS (RATHER THAN SMOOTHLY ACCELERATING) AND HAS TWICE STALLED OUT WHILE DRIVING. HAVE BROUGHT IT TO THE DEALER'S SERVICE STATION FOUR TIMES, AND EACH TIME HAS HAD IT "ADJUSTED" ONLY TO HAVE PROBLEM RETURN. HAVE CONTACTED FORD CUSTOMER CARE, BEEN REFERRED TO FORD REGIONAL MANAGER, AND TOLD, BASED ON OUR SERVICE HISTORY, WE DON'T MEET COMPANY "GUIDELINES" FOR A BUYBACK OR REPLACEMENT. WAS TOLD HE COULD NOT LEGALLY TELL ME WHAT THOSE "GUIDELINES" ARE. THIS IS PLAYING WITH PUBLIC SAFETY. DID NOT USE VEHICLE FOR OVER THREE WEEKS, TRIED IT YESTERDAY, SAME PROBLEM. IT IS BACK AT THE DEALER FOR SERVICING BUT WAS TOLD THEY MIGHT NOT "GET TO ME" FOR A FEW WEEKS. USELESS AS A SAFE MODE OF TRANSPORTATION.

Oct 27, 2015

CAR STOPPED DRIVING ON INTERSTATE 66 NO POWER THOUGH ENGINE WAS RUNNING THIS WAS ONLY TWO WEEKS AFTER HAVING A NEW CLUTCH FOR JUDDERING AND SHAKING AND JUMPING FORWARD THIS INCIDENT WAS LIFE THREATENING

Mileage: 25,000

Oct 26, 2015 Crash

THIS IS NEW ACCIDENT THAT OCCURRED. THIS CAR WAS PURCHASED AND DRIVING HOME STARTED LOOSING POWER, SHIFTING HARD, NOT ACCELERATING, JERKING, THE TRANSMISSION SEAMS TO WANT TO FALL APART, SHUTTERING, BANGING. I WAS ALMOST HIT WHEN THE POWER CUT OUT ON HIGHWAY. THEN WHEN I GET IN CITY, THE TRANSMISSION AGAIN LOST POWER, AND I WAS ALMOST HIT, CAR HAD TO SWERVE, THEN JOLTED AND SKIPPED IN INTERSECTION. I IMMEDIATELY TOOK IT TO FORD DEALER, THEY SAID IT WAS NORMAL AND WERE EXTREMELY RUDE AND NEGATIVE. I TOOK IT TO A SECOND FOR DEALER AND THEY INFORMED ME THAT THERE WERE OPEN RECALLS AND THEY REPROGRAMMED THE TRANSMISSION AND THAT THE VEHICLE NEEDED NEW CLUTCHES. THEY SAID THEY WILL ORDER AND IT COULD TAKE SEVERAL MONTHS. THE REPROGRAMMING MADE THE VEHICLE SIGNIFICANTLY WORSE. UNSAFE. I CONTACTED THE DEALER AGAIN, THEY SAID IT WAS NOTHING THEY COULD DO UNTIL THEY GET THE PART. I CONTACTED FORD MANUFACTURE. THEY INFORMED ME THEY WILL CONTACT THE DEALER. IT HAS BEEN TWO MONTHS AND THE DEALER, I HAVE CONTACTED THE DEALER 13 TIMES AND THEY INFORM ME IT WOULD BE SEVERAL MORE MONTHS, I CONTACT FORD MANUFACTURE AND THEY SAID THAT WHAT THERE TELLING ME IS INCORRECT AND THEY WILL CALL THEM. AGAIN, MONTHS INTO DRIVING AND UNSAFE CAR, THAT THEY KNOW IS UNSAFE, TWO DEALERS AND FORD INVOLVED I CANNOT GET ANY HELP EVEN WHEN THEY SAY THE CAR IS BROKEN. SO I'M DRIVING THIS VEHICLE AT LOW SPEED THREE DAYS AGO, TURING LEFT, IN RAIN AND GRAVEL AND THE THE TRANSMISSION SPUTTER, LOSES POWER, THEN JOLTS AND SKIPS INTO THE CURB. DAMAGING MY RIM, TIRE WAS SCRAPED AND MADE MY ALIGNMENT WORSE. I CALLED CSPD TO FILE POLICE REPORT AND NO OTHER PROPERTY OR CURB DAMAGE THEY DO NOT COME OUT. THIS AGAIN SCARED ME AND I SOLD THE CAR LAST NIGHT BECAUSE IT IS DANGEROUS TO DRIVE AND I COULD NOT GET FOR TO FIX IT. LOOSING SIGNIFICANT MONETARY TAXES, FEES, PRICE.

Mileage: 34,120

Oct 24, 2015

DRIVING DOWNHILL AT APPROXIMATELY 50-60 MPH NEAR PAYSON, AZ, THE TRANSMISSION SUDDENLY REVVED TO 5000 RPM AND MY ACCELERATION WAS LIMITED. I HAD TO SLOW DOWN SIGNIFICANTLY BEFORE THE TRANSMISSION REACHED THE CORRECT GEAR. THE CAR ALSO SHUDDERS AND THE TRANSMISSION IS UNPREDICTABLE AND JUMPY AT SLOW SPEEDS (DRIVING THROUGH PARKING LOTS AND RESIDENTIAL AREAS). ACCELERATION IS OFTEN DELAYED AND JERKY. THIS ISSUE HAS BECOME PROGRESSIVELY WORSE OVER TIME. A GOOGLE SEARCH FOR "2014 FORD FOCUS TRANSMISSION ISSUES" REVEALS NUMEROUS COMPLAINTS AND MEDIA COVERAGE OF THIS ONGOING ISSUE. PLEASE FORCE FORD TO RECALL THESE DEFECTIVE TRANSMISSIONS.

Mileage: 15,000

Oct 23, 2015

CAR JERKS AND SHAKES. ESPECIALLY WHEN TAKING OFF OR ON TURNING VEHICLE JERKS BADLY. I UNDERSTAND THAT IS WHEN AUTOMATIC TRANSMISSION IS TRYING TO SHIFT GEARS. I HAVE HAD THE CLUTCH REPLACED ONCE ALREADY. THIS CAUSES A HUGE DANGER TO ME BECAUSE IF I WOULD LIKE TO TRY TO MAKE A LEFT TURN IN FRONT OF TRAFFIC I NEVER KNOW IF MY CAR WILL GO OR RESIST. SONS DAYS ARE SO BAD THAT I JUST GIVE UP DRIVING BECAUSE IT FEELS AS IF MY CAR WILL STALL. THIS IS NOT WHAT YOU EXPECT A CAR THAT YOU'VE BOUGHT NEW AND PAID THOUSANDS OF DOLLARS ON TO RUN LIKE DAILY. DEALERSHIP, TODAY, SAYS IT'S FINE. INITIAL ISSUES DATE BACK TO AUGUST 2014.

Oct 23, 2015

THIS VEHICLE SHUDDERS AND STALLS OUT ON THE ROAD. WILL DO IT WHILE RUNNING, WHILE BEING STOPPED, WHILE TAKING OFF OR EVEN WHILE DRIVING. IT HAS DONE IT ON THE HIGHWAY, INTERSTATE, SIDE STREETS EVERYWHERE. IT HAS HAPPENED OVER AND OVER AGAIN AND FORD WILL HAS CHANGED THE DUAL CLUTCH ONCE AND HAVE IT SCHEDULED TO CHANGE AGAIN. THIS CAR IS VERY DANGEROUS. FORD CUSTOMER SERVICE WILL NOT ANSWER PHONE CALLS.

Oct 23, 2015

VEHICLE HAD A RECALL ON THE TRANSMISSION CONTROL PANEL. IT WAS RESET BY FORD DEALER IN CHAMPAIGN. NOT LONG AFTER PULLING INTO A DRIVE WAY HEARD A LOUD POP AND GAS AND BREAK WOULD NOT WORK. HAD TO HAVE TOWED TO FORD, AND THEY ENDED UP ORDERING A REPLACEMENT PART. THEY THEN REPLACED THE TRANSMISSION CONTROL PANEL. I AM STILL HAVING ISSUES AND MY CAR IS ONLY 13 MONTHS OLD. WHEN I AM AT A STOP SIGN AND PRESS THE GAS THE CAR STARTS KICKING BEFORE IT WILL TAKE OFF. THE CAR MAKES GRINDING SOUNDS AND THE GEAR NEEDLE IS UNSTABLE (TACHOMETER). THE PROBLEM HAS NOT BEEN FIXED I HAVE A FOLLOW-UP APPOINTMENT BUT THEY KEEP TELLING ME IT'S FINE AND I HAVE TO DRIVE IT 1,000 MILES BEFORE I WILL KNOW IF PROBLEM IS FIXED. THERE IS A LAWSUIT GOING ON AND APPEARS TO BE A DANGEROUS PROBLEM AND DO NOT WANT TO RISK GETTING HURT/ACCIDENT OVER THIS.

Mileage: 2,000

Oct 22, 2015

2014 FORD FOCUS WITH AUTO TRANSMISSION. THIS PROBLEM STARTED FROM DAY 1 WHEN I BOUGHT IT AND CONTINUES TO PRESENT. CAR SHUDDERS UNDER SLOW ACCELERATION - LIKE FROM A STOP OR SLOWLY GOING OVER SPEED BUMPS OR AFTER MAKING A TURN OR GOING SLOW IN SCHOOL ZONE OR GOING SLOW IN ANY SPEED RESTRICTED AREA. IT IS ALMOST LIKE SOMEONE THAT IS LEARNING HOW TO START OUT FROM A STOP WITH A MANUAL TRANSMISSION (FEELS LIKE GAS, BRAKE, GAS, BRAKE, GAS BRAKE).

Oct 21, 2015

THIS CAR'S TRANSMISSION IS NOTHING BUT TROUBLE. IT GETS STUCK IN GEAR AT TIMES WHERE I TRY TO GET GOING FROM A STOP. DANGEROUS AT TIMES AS I HAVE GOTTEN STUCK TRYING TO PULL OUT INTO AN INTERSECTION WHICH HAS BEEN SCARY. I HAVE ALSO GOTTEN STUCK IN REVERSE. THIS CAR SHUTTERS IN STOP AND GO TRAFFIC, AND HAS OVERHEATED IN TRAFFIC AS WELL CAUSING ME TO PULL OVER. I'M FED UP AND WOULD DIG MORE INTO IT BUT I DON'T HAVE THE TIME OR MONEY TO DO SO WHICH IS FRUSTRATING AS I AM MAKING PAYMENTS ON THIS VEHICLE.

Mileage: 15,000

Oct 20, 2015

TRANSMISSION SHUDDERS WHEN SHIFTING AT LOW SPEEDS. COMPUTER HAS BEEN RESET 3 TIMES AFTER FORD RECALL.

Mileage: 14,000

Oct 20, 2015

HAD THE CAR SINCE AUGUST 2014 AND OVER PAST FEW MONTHS (CURRENTLY AT 19K MILES) IT EXPERIENCES A VERY BAD "STUTTER" IN ACCELERATION AT LOW SPEEDS, FROM A STOP, AND/OR IN STOP AND GO TRAFFIC. VEHICLE DOES NOT ACCELERATE AT FIRST WHEN PRESSING THE GAS, AND YOU CAN FEEL IT STUTTER SEVERAL TIMES BEFORE THE ENGINE POWER IS APPLIED TO THE TRANSMISSION AND THE CAR STARTS TO GO. THIS IS VERY DANGEROUS.

Mileage: 6,000

Oct 14, 2015

AUTO HAS BEEN SHUTTERING , SOMETIMES LOUNGING, AND SLOW ACCELERATION. TOOK CAR FOR REGULAR MAINTENANCE AND REPORTED IT. DEALER SAID THEY WOULD BE EXTENDING MY WARRANTY AS THIS IS A KNOW PROBLEM. (I KNOW 4 DIFFERENT PEOPLE WITH SIMILAR ISSUE). AFTER TAKING CAR IN FOR SERVICE, THE DIAGNOSIS WAS BAD CLUTCH ASSEMBLY. NEXT DAY RECEIVED CALL SAYING FORD MOTOR IS SAYING THIS IS NOT A COVERED CAR FOR THIS ISSUE, EVEN THOUGH IT THE SAME ISSUE MANY OTHERS HAVE REPORTED. CURRENTLY DRIVING A CAR THAT COULD BE DANGEROUS AS IT IS NOT CONSIST ON ACCELERATION.

Mileage: 75,000

Oct 13, 2015

I HAVE HAD MY CAR TO FORD FOR MY TRANSMISSION PROBLEM 3 TIMES! HESITATION/SHUDDER WHEN ACCELERATING. FORD CLAIMS THIS IS NORMAL? SHOULD NOT BE THE CASE WHEN DRIVING. THEY WILL NOT "FIX" THE PROBLEM. A CAR SHOULD NOT OPERATE THAT WAY WITH NO RESOLUTION. MY CONCERN IS THIS HAS A POTENTIAL OF BEING A SAFETY ISSUE. THIS CAR IS AN AUTOMATIC. IT IS DIFFICULT OPERATING THE CAR ON HILLS, CAR ROLLS BACKWARD WHEN ACCELERATING!! CAR IS STILL NEW AND IN WARRANTY.

Mileage: 22,000

Oct 13, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH UP A HILL, THE VEHICLE SHOOK VIOLENTLY AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CHIP NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

Oct 13, 2015

TRANSMISSION SHUDDERS, LURCHES, STALLS, FAILS TO SHIFT, WILL TAKE OFF, AND THEN SUDDENLY STOP IN TRAFFIC. CURRENTLY 31,000 MILES, ISSUES BEGAN WITH 15,000 MILES. IN FIRST SECOND AND THIRD GEAR, THE CAR WILL EITHER SHUDDER OR LURCH OUT SUDDENLY NO MATTER THE SPEED. AT TIMES IT WILL LUNGE FORWARD AND COME TO A STOP WHILE TRYING TO UPSHIFT, SUDDENLY, IN THE MIDDLE OF INTERSECTIONS AND AT STOP SIGNS. THIS HAS CAUSED ME TO NEARLY REAR-END OTHER DRIVERS, AND OTHER DRIVERS TO NEARLY REAR END ME. IT HAS ALSO CAUSED ME TO COME TO ALMOST A COMPLETE STOP IN ONCOMING TRAFFIC AFTER LEAVING A STOP SIGN. YOU MUST COMPLETELY LET OFF THE GAS, AND THEN SLOWLY ACCELERATE UNTIL THE CAR CATCHES A GEAR AND CAN GET MOVING AGAIN. SOMETIMES THIS DOES NOT ALWAYS HAPPEN SOON ENOUGH BEFORE ONCOMING TRAFFIC REACHES ME. MY CAR HAS ALREADY BEEN RE-PROGRAMMED, AND I'M AWAITING AN 8-12 WEEK RECALL FOR A CLUTCH. WAS TOLD BY THE DEALERSHIP THAT THIS IS NORMAL BEHAVIOR FOR A MANUAL TRANSMISSION. I'VE DRIVEN MANUALS ALL MY LIFE, AND THEY DIDNT NEARLY KILL ME. BEFORE THIS CAR, I PURCHASED A 2013 FORD FIESTA, IT HAS THE SAME ISSUES. AFTER REPLACING THE CLUTCHES FAILED TO FIX THE SAFETY ISSUES. I TRADED IT ON THE FOCUS THINKING I HAD A LEMON. NOW I'M HAVING THE SAME SAFETY ISSUES AS BEFORE. I LET THE DEALERSHIP KNOW THIS MORNING THAT THE CAR WAS A DEFINATE SAFETY CONCERN, AND I GOT NO RESPONSE. I WANT THIS ON RECORD IN CASE OF AN ACCIDENT THAT CAUSES INJURIES. I'M NOT SAFE DRIVING THIS CAR ON THE ROAD.

Mileage: 31,000

Oct 12, 2015

WHEN ACCELERATING FROM A STOP THE CAR JERKS AND SHUDDERES VERY HARD. I LIVE IN A RURAL AREA AND I NEED TO BE ABLE TO ACCELERATE. THE CAR DID NOT DO THIS FOR THE FIRST 20,000 MILES. I TOOK IT TO DEALER AND THEY SUPPOSEDLY REPROGRAMED TRANSMISSION. THIS VEHICLE NOW LURCHES FORWARD AND SHUDDERS. I DRIVE THROUGH MANY HIGHWAYS I AM AFRAID THAT CAR WILL NOT ACCELERATE ENOUGH TO GET ME THROUGH INTERSECTIONS. PLEASE HELP WITH THIS MATTER.

Oct 12, 2015

TRANSMISSION SHUTTER CONTINUES AFTER RECALL SERVICE FOR TRANSMISSION RECALL MODULE.

Mileage: 15,000

Oct 12, 2015

VEHICLE HAS HAD A RED FLUID LEAK FOR QUITE SOME TIME. THE CAR HAS BEEN BACK TO THE DEALERSHIP FOR THIS ISSUE MANY TIMES AND CURRENTLY FILING LEMON LAW ARBITRATION. THE CAR HAS BEEN OUT OF COMMISSION FOR 55 DAYS ALTOGETHER SINCE IT'S PURCHASE IN JANUARY THIS YEAR DUE TO THE FLUID LEAK WHICH SEEMS TO BE MORE OF COOLANT THAN ANYTHING ELSE. IT IS BURNING OIL AND OR LOSING IT SOMEWHERE THAT ISN'T VISIBLE. IT ALSO HAS HAD ELECTRICAL PROBLEMS WITH STARTING AS WELL AS THE RADIO CLOCK AND PRESETS ALL RESETTING AFTER SITTING FOR MORE THAN 24 HOURS. I HAVE HAD TO HAVE THE SUNROOF RESALES AFTER IT HAD LEAKED FOR OVER TWO MONTHS AND THE DEALERSHIP WASN'T ABLE TO FIND THE LEAK. THE FRONT END MAKES HORRIBLE NOISES WHEN DECELERATING. IT GRINDS AND WHINES AS IF SOMETHING IS ABOUT TO BLOW UP. I'VE TAKEN IT INTO THE DEALER FOR ALL OF THESE CONCERNS AND ONLY ONE OF THEM HAS BEEN RESOLVED FULLY. I'M VERY DISAPPOINTED IN MY PURCHASE.

Oct 7, 2015

THE CLUTCH IN MY 2014 FORD FOCUS HAS NOW BEEN REPLACED 3 TIMES, WITH THE MOST RECENT TIME BEING THIS WEEK. I PURCHASED THIS CAR IN FEB. '14, AND IT HAS 30K MILES ON IT. WHEN THE CLUTCH NEEDS TO BE REPLACED, THE CAR SHUDDERS AND JOLTS COMING OUT OF FIRST GEAR, LEAVING ME UNSURE OF WHETHER IT WILL ACCELERATE PROPERLY. THE VEHICLE IS SLUGGISH WHEN ACCELERATING THROUGH THE GEARS, ESPECIALLY WHEN DRIVING UP A HILL. ONCE THE VEHICLE MAINTAINS A CONSTANT SPEED, THE PROBLEM IS RESOLVED UNTIL I STOP OR SLOW DOWN. THE DEALERSHIP DOES NOT SEEM TO BE ABLE TO FIX THE PROBLEM. IN FACT, IT JUST KEEPS GETTING WORSE. THE FIRST TIME THAT I TOOK THE CAR IN TO HAVE IT INSPECTED FOR THE SHUDDERING (~11K MILES; AUG '14), IT WAS DISPLAYING PROBLEMS ABOVE 400 RPM. THE SECOND TIME THAT I TOOK THE CAR IN FOR THE SAME PROBLEM (~23K MILES, MAY '15), I HAD NEARLY BEEN IN AN ACCIDENT IN RUSH HOUR TRAFFIC IN ATLANTA, GA, AND THE CAR FAILED THE CLUTCH TEST AT 400 RPM. THIS LAST TIME THAT I TOOK THE CAR IN TO BE REPAIRED (30K MILES, SEPT '15), IT WAS FAILING AT 500 RPM. A FORD REPRESENTATIVE TOLD ME THAT THE CAR IS CONSIDERED UNSAFE TO DRIVE AT 550 RPM. NONETHELESS, THEY STILL LEFT ME TO DRIVE THE CAR FOR 3 WEEKS WHILE I WAITED ON THE PART TO COME IN AND THE DEALERSHIP TO HAVE THE AVAILABILITY TO SEE ME. WHEN I PICKED THE CAR UP FROM THE DEALERSHIP YESTERDAY FOR THE THIRD CLUTCH TO BE REPLACED, I DROVE ~5 MILES AND HEARD A STRANGE NOISE COMING FROM THE FRONT DRIVER'S SIDE WHEEL AT ALL SPEEDS. I IMMEDIATELY INFORMED THE DEALERSHIP, WHO REQUESTED THAT I BRING THE CAR BACK IN TO BE FURTHER INSPECTED. I AM AWAITING FURTHER INFORMATION ABOUT THIS LATEST INCIDENT.

Oct 1, 2015

TRANSMISSION SHUDDERS IN FIRST AND SECOND GEAR. BOUGHT MY CAR BRAND NEW. AT 45,000 MILES I HAD TO HAVE THE ENTIRE TRANSMISSION AND CLUTCH REPLACED! HOW IS THIS EVEN POSSIBLE ON A 2 YEAR OLD VEHICLE? WELL, AGAIN 6 MONTHS LATER, AT 57,000 MILES SURE ENOUGH THE TRANSMISSION IS MESSING UP AGAIN. THIS NEEDS TO BE RECALLED! MORE THAN A RECALL, THIS IS UNSAFE. FORD NEEDS TO BUY BACK EVERY ONE OF THE FOCUS' EFFECTED BECAUSE THERE'S NO WAY SOMEONE COULD SELL THIS CAR!. THE CAR GRINDS, SHUDDERS, AND STALLS.

Oct 1, 2015

PREVIOUSLY, DUE TO THE TRANSMISSION SHIFTING INTO REVERSE WHILE THE GEAR SELECTOR IS IN "D" DRIVE, I BACKED INTO A FEMALE PEDESTRIAN HITTING HER AND ALMOST RUNNING HER OVER. THERE ARE STILL SCRATCHES FROM HER RINGS ON MY BACK BUMPER. FORD HAS PERFORMED NUMEROUS TSB'S AND RECALLS TO "FIX" THE ISSUE. UPON THE MOST RECENT TSB AND RECALL UPDATE, I WAS PROMISED IT WOULD TAKE CARE OF ANY ISSUES, INCLUDING AN ISSUE WHERE THE VEHICLE WOULD SHUDDER AND SEARCH FOR A GEAR BEFORE ENGAGING AND SPINNING OUT FROM A COMPLETE STOP. AFTER DRIVING IT FOR 30 MILES, I NOTICED THE ENGINE RUNNING ROUGH, SHAKING, AND SLOWING DOWN WHILE IN IDLE. I STOPPED FOR A REFUEL. I GOT BACK IN THE VEHICLE AND CALCULATED MY MPG'S AS I ALWAYS DO - ONLY 19MPG, WHICH FORD SAYS IS "WITHIN SPEC" AS LONG AS IT IS NOT MORE THAN 8MPG OFF. (THE ON BOARD MPG CALCULATOR SHOWS 22.7MPG - ALWAYS INCORRECT). IT SHOULD BE 26CITY, 36HWY. I PLACED THE GEAR SELECTOR IN "D" DRIVE (AS WAS ALSO REFERENCED IN THE ON BOARD SCREEN). ONCE PRESSING THE ACCELERATOR, THE VEHICLE'S IN DASH SCREEN FLASHED THAT I WAS IN "R" REVERSE AND THE VEHICLE LURCHED BACKWARDS. I BRAKED, THEN THE ENGINE REVVED AND WENT AUTOMATICALLY BACK INTO "D." I DROVE 2 BLOCKS, AT A SPEED OF 40 MPH IN "D," IT AGAIN SWITCHED TO "R" REVVING THE ENGINE, THEN SLOWED TO A STOP. I PULLED OVER, TURNED THE ENGINE OFF AND WAITED BEFORE TURNING IT BACK ON. THE DRIVE HOME, IT WOULD JUMP BETWEEN GEARS "SEARCHING." I LET IT SIT OVERNIGHT, AND TODAY IT HAS NOT EXHIBITED THESE ACTIONS. I'M UPLOADING A PHOTO SHOWING THE CAR DOING 35 IN THE "R" POSITION WITH THE RPM JUMPED UP TO 3500. I WAS ACTUALLY GOING FORWARD. IN "R," CAR SHOULD NOT GO OVER 20MPH. THIS IS EVIDENCE THAT IT SWITCHED MID "D" DRIVE. ALSO, THE TIRES ARE STARTING TO FORM PITS AND HAS A CIRCUMFERENCE OF SEPARATION/SPLITTING WHICH DEALERSHIP SAID IS "FINE." THIS IS CAUSING A VIBRATION AND WHIRRING NOISE.

Mileage: 19,355

Sep 30, 2015

BOUGHT BRAND NEW. WHEN ACCELERATING, SOMEWHERE BETWEEN 2ND AND 3RD GEARS IT HESITATES AND SHUTTERS AND GRINDS AND THERE IS CONSIDERABLE DELAY IN ACCELERATION BETWEEN 2ND AND THIRD GEAR. IT THEN SEEMS TO GRAB ONTO A GEAR AND PLUNGE FORWARD. IT IS AN AUTOMATICALLY POWERED MANUAL TRANSMISSION SO I DO NOT SHIFT, IT SHIFTS AUTOMATICALLY.

Mileage: 25,000

Sep 30, 2015

WHEN THE CAR IS AT A STOP, WHILE THE VEHICLE IS WARM, WHEN YOU START TO TAKE OFF THE VEHICLE JERKS AND DOES NOT PROPERLY ENGAGE THE TRANSMISSION. AT AN INTERSECTION OR WHEN MERGING INTO TRAFFIC THE VEHICLE DOES NOT RESPOND PROPERLY AND CAUSE A DANGER TO PASSENGERS AND ALL OTHER VEHICLES ON THE ROAD

Mileage: 20,000

Sep 30, 2015

SEVERE SHUTTER WHEN ACCELERATING FORM A STOP. AT TIMES THE TRANSMISSION HAS A LONG HESITATION WHILE ACCELERATING ON THE FREEWAY TO CHANGE LANES. SOMETIMES THERE IS A CLUNK NOISE AFTER STOPPING.

Sep 29, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A CLUTCH WITHIN THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Sep 28, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AND AT A STOP SIGN OR A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL LOUD NOISE COMING FROM THE TRANSMISSION. IN ADDITION, THE VEHICLE SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION WAS REPROGRAMMED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,500.

Mileage: 11,500

Sep 25, 2015

I AM AWARE THIS VEHICLE IS EQUIPPED WITH A DUAL CLUTCH AUTOMATIC TRANSMISSION, THOUGH THE BEHAVIOR OF THIS VEHICLE IS OUTSIDE THE BOUNDS OF SAFETY AND ACCEPTABILITY. THE CAR ACTS, AT RANDOM INTERVALS, LIKE A VEHICLE WITH A MANUAL TRANSMISSION IN WHICH THE DRIVER "POPPED" THE CLUTCH, TO CAUSE THE DRIVE WHEELS TO SPIN IN PLACE. THIS FORD FOCUS DOES THIS, RANDOMLY, AT TRAFFIC LIGHTS. I HAVE NEARLY SMASHED INTO THE CAR IN FRONT OF ME FOUR TIMES. ALSO, AT THE RIPE OLD AGE OF 18,500 MILES, THE CLUTCH SLIPS, AND WILL NEED TO BE REPLACED (UNDER WARRANTY). THIS IS COVERED UNDER WARRANTY, BUT CLEARLY THERE IS A SERIOUS DESIGN FLAW, CREATING MULTIPLE SAFETY CONCERNS IN THE TRANSMISSION OF THIS CAR. IN SUMMARY, THESE ARE: RANDOMLY REVVING HIGH AND POPPING THE CLUTCH (THINK DRAG RACERS) AND PREMATURE WEAR AND SLIPPING SO BAD I AM UNABLE TO SAFELY MERGE INTO TRAFFIC. FORD MUST BE HELD ACCOUNTABLE.

Mileage: 18,500

Sep 24, 2015

DPS6 TRANSMISSION CONTAINS ONE OR MORE DESIGN AND/OR MANUFACTURING DEFECTS THAT CAUSE PROBLEMS AND UNSAFE CONDITIONS, INCLUDING, BUT NOT LIMITED TO, SUDDEN LURCHES FORWARD, DELAYED ACCELERATION AND SUDDEN LOSS OF FORWARD PROPULSION FROM 16 SEP 14 TO 25 AUG 15 WE BROUGHT VEHICLE 5 TIMES INTO FIRST FORD FALL RIVER, MA SERVICE DEPARTMENT. AFTER HAVING THE VEHICLE FOR ABOUT 10 MONTHS, AND NUMEROUS CAR ISSUE APPOINTMENTS, WE WERE TOLD BY FIRST FORD TECHNICIANS THAT THE ISSUES WITH THE CAR ARE A RESULT OF OUR DRIVING HABITS, AND GAVE US INSTRUCTIONS ON HOW TO DRIVE DIFFERENTLY, AND TO ACCELERATE DIFFERENTLY. THOSE INSTRUCTIONS ARE NOT POSSIBLE TO FOLLOW, BECAUSE TO QUICKLY ACCELERATE IS NOT EVEN POSSIBLE IN STOP AND GO TRAFFIC WITHOUT HITTING THE VEHICLE IN FRONT OF YOU. AND ITS ALSO NOT POSSIBLE TO DO THAT IN HEAVY TRAFFIC CONDITIONS, OR SPEED BUMPS. THOSE INSTRUCTIONS, ALONG WITH THE PROBLEMS/DEFECTS OF THE CAR, HAVE CAUSED IT TO BECOME A HAZARD ON THE ROAD, AND WE ARE OFTEN JUST TRYING TO AVOID ACCIDENTS. IT IS AN UNSAFE VEHICLE TO DRIVE. THERE WERE NO ISSUES WITH THE VEHICLE UNTIL JUL/AUG14, AND YET THE FIRST FORD TECHNICIANS TELL US THAT IT IS COMPLETELY NORMAL FOR THIS TYPE OF TRANSMISSION. ACCORDING TO THEM, IT IS COMPLETELY NORMAL FOR THIS CAR TO SHUDDER AND FEEL LIKE IT'S GOING TO STALL, AND NORMAL TO FEEL LIKE IT'S IN THE WRONG GEAR, AND FEEL LIKE IT'S NOT ACCELERATING FORWARD. NO ONE WOULD THINK THAT IS NORMAL. IT'S IMPORTANT TO STATE, THAT THE FIRST FORD SERVICE MANAGER, HANDED ME THE INSTRUCTIONS GIVEN TO SERVICE DEPARTMENTS, ON HOW TO HANDLE CUSTOMERS WHEN THEY COME IN WITH THESE PROBLEMS. IT IS CALLED, ?FORD POWERSHIFT 6-SPEED AUTOMATIC TRANSMISSION (DPS6) SERVICE CUSTOMER HANDLING GUIDE?. HANDLING THE CUSTOMER DOES NOT SOLVE THE PROBLEMS WITH THE CAR. FMC INSTRUCTED FF ON WHAT TO DO WITH THE CAR, BUT FF IGNORED IT, NO CALL BACK. *JS

Mileage: 5,500

Sep 21, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED FORWARD AND INTERMITTENTLY STALLED. THE DEALER INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE VEHICLE WAS REPAIRED UNDER THE RECALL BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

Mileage: 23,000

Sep 18, 2015

THE 6 SPEED DUAL CLUTCH TRANSMISSION IS BECOMING VERY TROUBLESOME OVER PAST 3000 MILE.IT SHUDDERS WHEN TAKING OFF AND GRINDS WHEN SHIFTING GEARS.IT SOMETIMES GETS LOST BETWEEN GEARS WHEN SHIFTING DOWN AND WILL LUNG WHEN IT FINALLY CATCHES GEAR.I DO HAVE AN APPOINTMENT WITH MY LOCAL FORD DEALERSHIP IN REGARDS TO THIS ISSUE,BUT EVERYTHING I HAVE READ CONCERNING THIS PROBLEM DOES NOT SOUND TO ENCOURAGING.SOUNDS LIKE FORD IS IN DENIAL OVER THIS ISSUE BUT THE PROBLEM WITH THIS TRANSMISSION HAS BEEN GOING ON FOR 5 YEARS. ITS TIME FOR FORD TO DO THE RIGHT THING BY EITHER COMING UP WITH A PERMANENT FIX OR RECALL THESE CARS.

Mileage: 11,100

Sep 17, 2015

AFTER COMPLETING A STOP, WHEN PRESSING GAS PEDAL, CAR/TRANSMISSION STUTTERS THEN JERKS FORWARD. I'VE TRIED ACCELERATING MORE SLOWLY AND THEN TRIED IT FASTER WITH MORE GAS, BUT IT MAKES NO DIFFERENCE. THE CAR WON'T ACCELERATE FAST ENOUGH TO SAFELY MAKE TURNS BEFORE ONCOMING TRAFFIC. I'VE HAD THIS NEW CAR 11 MONTHS.

Mileage: 7,547

Sep 15, 2015

VEHICLE SHAKES, SHUDDERS ON ACCELERATION. ALSO, BOGS DOWN ON TAKE OFF FROM A STOP. THIS CAR SHAKES SO BAD IT KNOCKS COFFEE OUT OF MY CUP. ALSO, PULLING OUT INTO ONCOMING TRAFFIC IS ALMOST IMPOSSIBLE. WHEN YOU PUT YOUR GAS PEDAL TO THE FLOOR AND GET ALMOST NO RESPONSE YOU FEAR FOR YOUR LIFE.

Mileage: 5,000

Sep 15, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS PARKED ON A HILL, THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE ROLLED BACKWARDS. THE FAILURE RECURRED MULTIPLE TIMES. WHILE IN THE STOP POSITION, THE VEHICLE STARTED TO VIBRATE. THE FAILURE RECURRED MULTIPLE TIMES. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE MADE A JERKING MOTION AND HESITATED TO ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

Sep 14, 2015

SEPTEMBER 10, 2015. 2014 FORD FOCUS SE. TRANSMISSION SLIPPING, GRINDING, HESITATING AND MAKING LOUD NOISES.VERY UNSAFE DRIVING CONDITIONS. HAD THE FORD DEALER SERVICE DEPARTMENT LOOK AT IT AND THEY MADE AN UPDATE TO THE PROGRAMMING. IT WAS WORSE AFTER THIS SO I TOOK IT BACK THE SAME DAY. IT WAS EVEN WORSE AFTER THEY WORKED ON IT THE SECOND TIME. I ASK IF I COULD LEAVE IT WITH THEM UNTIL THEY COULD FIX IT AND THE SERVICE ADVISOR SAID, "MY MECHANIC SAYS THERE IS NOTHING WRONG WITH THE CAR SO THERE IS NOTHING I CAN DO. I ASK IF HE HAD DRIVEN THE CAR AND HE SAID HE DID AND NOTICED THE ISSUES I WAS TALKING ABOUT BUT FORD SAYS THAT IS THE NATURE OF THIS TRANSMISSION.

Mileage: 10,988

Sep 10, 2015

WHILE PULLING FROM A STOP SIGN, IN THE PROCESS OF THE DCT TRANSMISSION SHIFTING FROM 1ST TO 2ND GEAR, THE ENGINE SPEED ABRUPTLY JUMPED TO 7,000 RPM AS THE TRANSMISSION BEHAVED AS IF A MISSED SHIFT HAD OCCURRED OR THE CLUTCH WAS SLIPPING. THIS WAS THE WORST SUCH INCIDENT INVOLVING MANY MISSED OR ERRATIC/SEARCHING SHIFTS THAT CAN BE DISCONCERTING OR DANGEROUS DEPENDING ON TRAFFIC CONDITIONS AND SITUATIONS. EVEN THOUGH I UNDERSTAND THE OPERATIONAL CHARACTERISTICS OF THE FORD FOCUS DCT IS DIFFERENT WHEN COMPARED TO A TRADITIONAL AUTOMATIC TRANSMISSION, THE ERRATIC AND ANOMALOUS OPERATIONAL PERFORMANCE OF THIS DESIGN IS POORLY EXECUTED.

Mileage: 14,400

Sep 9, 2015

THE CAR IS UNSAFE TO DRIVE AND IT HAS GOTTEN WORSE SINCE I PURCHASED IT NEW. AS I PULLED OUT INTO TRAFFIC THE CAR SUDDENLY LOST POWER REQUIRING ME TO QUICKLY PUSH THE GAS PEDDLE TO THE FLOOR TO AVOID GETTING REAR-ENDED. THE CAR ONLY SLIGHTLY ACCELERATED, THEN JERKED FORWARD INTO A HARD ACCELERATION AND SOUNDED LIKE THE ENGINE WAS GOING TO EXPLODE. EVEN THOUGH I KNOW ABOUT THIS BEHAVIOR, (AND TRY TO TAKE STEPS TO AVOID SCENARIOS LIKE THIS), THE OCCURRENCE OF THIS BEHAVIOR IT IS VERY REGULAR, (SEVERAL TIMES A WEEK), YET ERRATIC AND UNPREDICTABLE, MEANING I CAN NOT TAKE MEASURE THAT GUARANTEE IT WILL NOT HAPPEN, NOR SHOULD I HAVE TO. I HAVE SPOKEN WITH THE DEALERSHIP ABOUT THIS ERRATIC BEHAVIOR ONLY TO BE TOLD IT WILL GET BETTER AS I DRIVE IT AS THE TRANSMISSION LEARNS MY DRIVING HABITS AND WILL ADAPT. I HAVE DRIVEN MANY CARS AND TRUCKS FOR OVER 40 YEARS AND HAVE NEVER HAD A PROBLEM DRIVING ANY TYPE VEHICLE. I CAN EMPHATICALLY STATE THAT THIS TRANSMISSION HAS NOT ADAPTED TO ANYTHING. AT ALL. MY CONCERN IS THAT THE MORE MILES I PUT ON THE CAR WAITING FOR IT TO ADAPT, AS PER THE DEALER, THE FURTHER AWAY I GET FROM BEING PROTECTED BY ANY TYPE LEMON LAW. MY BASIC COMPLAINT IS THAT THIS CAR IS UNSAFE TO DRIVE BECAUSE OF THE TRANSMISSION AND IT HAS GOTTEN WORSE SINCE I PURCHASED IT NEW IN FEBRUARY 2015. AND, I AM TOLD BY FORD TO JUST DRIVE IT BECAUSE THIS IS NORMAL!?!

Mileage: 9,461

Sep 8, 2015

VEHICLE STUMBLES WHEN ATTEMPTING TO ACCELERATE ON TO A FREEWAY. BY "STUMBLE" I MEAN LOST POWER AS I PRESSED ON THE ACCELERATOR. I CAME INCHES FROM BEING REAR ENDED BY A SEMI TRACTOR TRAILER. THIS INCIDENT HAS HAPPENED 4 OTHER TIMES SINCE. VERY, VERY DANGEROUS.

Mileage: 1,500

Sep 8, 2015

THE TRANSMISSION SHUTTERS AND SHAKES AND DOESN'T GO INTO GEAR SMOOTHLY. WHEN PULLING OUT INTO AN INTERSECTION IS VERY HAZARDOUS BECAUSE IT DOESN'T SHIFT PROPERLY TO ACCELERATE. IT IS A CONSTANT PROBLEM NOT INTERMITTENT. THERE IS USUALLY A LOUD CLANGING FROM UNDERNEATH THE VEHICLE. IT WAS TAKEN TO THE FORD DEALERSHIP AND THE SERVICE BULLETIN WAS PERFORMED WHICH DID NOT HELP AND THEY ORDERED A NEW CLUTCH. WITH THE ENORMOUS AMOUNT OF THESE SAME ISSUES I HAVE BEEN WAITING 7 WEEKS FOR A CLUTCH TO COME IN AND IT DOESN'T APPEAR THAT IT WILL BE ARRIVING ANYTIME SOON. BEING A POLICE OFFICER FOR OVER 23 YEARS I CAN RECOGNIZE THIS ISSUE AS CAUSING FATALITIES, IF IT HAS NOT HAPPENED ALREADY. I DEAL WITH INATTENTIVE DRIVERS ON A DAILY BASIS AND THIS IS A PRIME RECIPE FOR SOMEONE NOT FOCUSED AND PULLING OUT WITH A HESITANT TRANSMISSION WHICH WOULD CAUSE A DEADLY ACCIDENT. I HOPE YOU GATHER ENOUGH INFORMATION TO REACH A REMEDY TO THIS POTENTIALLY FATAL COCKTAIL. THANK YOU FOR YOUR TIME. *TR

Mileage: 23,000

Sep 4, 2015

THIS CAR IS JUST OVER A YEAR OLD. WE HAVE BEEN BACK TO THE DEALER FOUR TIMES TO REMEDY THE PROBLEM. THE PROBLEM PERSISTS. THE VEHICLE BUCKS, SHUTTERS AND LOOSES POWER WHILE TRYING TO ACCELERATE. WHILE ON THE MASS PIKE, THIS OCCURRED WHILE IN HEAVY TRAFFIC. (STOP AND GO). THE VEHICLE WAS ALMOST REAR ENDED AND THE VEHICLE ALMOST STRUCK THE CAR IN FRONT ON MANY OCCASIONS. THE HESITATION, THEN SUDDEN ACCELERATION IS NOT SAFE.

Mileage: 20,100

Sep 4, 2015

WHEN PULLING OUT INTO TRAFFIC FROM A STOP, I SIGNALED AND STARTED TO PULL OUT. WHILE PULLING OUT, THE CAR JERKED BACKWARDS AND HESITATED. A CAR BEHIND ME WAS A FEW INCHES AWAY FROM HITTING ME. DUE TO THE TRANSMISSION HESITATING IT ALMOST CAUSED AN ACCIDENT. IN MY 2 YEARS OF OWNERSHIP, I HAVE HAD THE TRANSMISSION REPAIRED TWICE AND WILL BE CONTACTING THE DEALERSHIP ASAP FOR A 3RD REPAIR.

Mileage: 13,455

Sep 3, 2015

I RECENTLY PURCHASED A 2014 FORD FOCUS WITH 33000 MILES. IMMEDIATELY THE CAR STARTED DISPLAYING WHAT A MECHANIC DESCRIBED TO ME AS TRANSMISSION ISSUES. TO INCLUDE, SHUTTERING, DELAYED RESPONSE, JOLTING, HESITATING WHEN TAKING OFF, SLIPPING, STALLING, AND GOING BACKWARDS ON A HILL. THIS BECAME A REAL CONCERN WHEN I WAS TURNING, THE VEHICLE STARTED TAKING OFF, IT BOGGED DOWN, LOST POWER AND RESPONSIVENESS AND THEN JOLTED. THIS OCCURRED WHILE IN AN INTERSECTION. THE DELAY WAS SIGNIFICANT ENOUGH THAT THE VEHICLE COMMON TOWARDS SWERVED OUT OF THE WAY. THERE WAS NO ACCIDENT BUT COULD HAVE GONE A LOT WORSE. SECOND THE TRANSMISSION HAD THE SAME ACTION WHEN PASSING ON THE INTERSTATE, BOGGED DOWN AFTER ITS STARTED GOING AND THE PERSON CAME VERY CLOSE. I JUST BOUGHT THIS CAR, AND AM CONCERNED. I CONTACTED FORD, NO RESPONSE. I TOOK IT TO A DEALER PHIL LONG FORD IN COLORADO SPRINGS, THEY INITIALLY SAID ITS SUPPOSE TO DO THAT AND ITS NORMAL. I HAD TO EXPLAIN THE SAFETY ISSUES AND WHAT WAS GOING ON BEFORE THEY WOULD SCHEDULE SOMEONE TO LOOK AT IT. THE FIRST TIME THEY WILL LOOK AT IT IS IN TWO MONTHS. NOW AM IN A PROBLEM, BECAUSE I EITHER DON'T DRIVE THE CAR AND PAY RENTAL COSTS OR DRIVE SOMETHING THAT COULD CAUSE AN ACCIDENT. I JUST BOUGHT THIS, AND I SHOWED IT TO TWO PEOPLE TODAY TO TRY AND SELL, BOTH EXPERIENCED THE TRANSMISSION ISSUE. ONE DIDN'T EVEN OFFER, THE OTHER GAVE SUCH A PRICE THAT THEY COULD REPLACE THE TRANSMISSION. I FEEL I'M GETTING NOTHING FROM THE COMPANIES THAT ARE SUPPOSE TO CARE ABOUT THIS DANGEROUS ISSUE

Mileage: 33,171

Aug 31, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE JERKED AND HESITATED BEFORE ACCELERATING. IN ADDITION, WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 ( FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

Mileage: 8,000

Aug 31, 2015

VEHICLE SHUDDERS, SHAKES AND HESETATES ON ACCELERATION. VEHICLE HAS ALSO LURCHED FORWARD WHEN COMING TO A STOP. TRANSMISSION SOUNDS LIKE IT IS COMING APART AND READY TO FALL OUT OF THE CAR!

Mileage: 10,000

Aug 29, 2015

TRANSMISSION STALLED AS I WAS ENTERING HIGHWAY, WAS ALMOST HIT. TRANSMISSION SHIFTS HARD, TRANSMISSION LIGHT HAS WARRNED OF OVERHEATING. THE CAR HAS BEEN TO THE SHOP SEVERAL TIMES, BUT IT STILL RUNS BADLY. MY DAUGHTER ALSO HAS THE SAME MODEL AND YEAR. HER CAR RUNS WORST THAN MINE. FORD HAS REFUSED TO HELP US WITH THE PROBLEM. IN FACT THAY HAVE REFUSED TO TALK TO US AT ALL. SOMEONE AT FORD NEEDS TO BE HELD ACCOUNTABLE. IT ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED.

Mileage: 75

Aug 25, 2015

AFTER DRIVING APPROXIMATELY 250 MILES THAT DAY, WE PULLED INTO A GAS STATION FOR GAS. ONCE FUELED AND LEAVING THE CAR STARTED TO BOG DOWN AT ABOUT 5 MPH. THE GAS STATION EXIT RAMP WAS INCLINED, WHEN I TOOK MY FOOT OFF THE BREAK THE CAR ROLLED BACKWARDS APPROXIMATELY 3 FEET. THE CAR HAS AN AUTOMATIC TRANSMISSION. I WAS IN TOTAL SHOCK. GETTING HOME THE PROBLEM GREW WORSE. CROSSING THE OHIO RIVER INTO KENTUCKY, ON I-75 SOUTH, THERE IS A MAJOR HILL CLIMB. THE CAR BARELY MADE IT UP THE HILL, THE TACHOMETER NEEDLE JUMPED ALL AROUND. WHEN I CALLED THE DEALERSHIP THEY NEW ALL ABOUT THE ISSUE AND TOLD ME IT WOULD BE TWO MONTHS BEFORE I COULD BRING IT IN.

Mileage: 14,853

Aug 25, 2015

I PURCHASED MY 2014 FOCUS DEC 2013 WITH 44 MILES ON IT. AT AROUND 6200 MILES IT WAS RUNNING ROUGH AND WOULD HESITATE UPON ACCELERATION. IT ALSO WOULD SHUTTER UPON TAKEOFF, LIKE IT WAS HAVING A HARD TIME GETTING INTO GEARS. I TOOK IT TO A FORD DEALERSHIP AND THEY TOLD ME THEY KNEW ABOUT THE PROBLEM AND HAS NUMEROUS CARS IN FOR THE SAME PROBLEM. UPON PUTTING IT ON A MACHINE THEY SAID IT WASN'T BAD ENOUGH TO REPAIR TO KEEP DRIVING IT. I TOOK IT BACK SEVERAL TIME FOR THE SAME ISSUES UNTIL AROUND 7800 MILES THEY SUPPOSEDLY CHANGED THE GEARS. IT WAS OK FOR A LITTLE WHILE, BUT THEN IT WOULD ACT LIKE IT COULDN'T COME OUT OF LOW GEAR WHEN I WAS GOING ABOUT 65 ON THE HIGHWAY THE SHUDDERING WAS ALSO GETTING WORSE THAN BEFORE. I TOOK IT BACK TO THE DEALERSHIP AT 14500 MILES AND THEY DROVE IT FOR A MILE AND DID NOTHING TO IT. SAID I NEED TO TREAT IT LIKE A MANUAL TRANSMISSION AND GIVE IT A LITTLE GAS THEN LIFT UP AND REPRESS THE ACCELERATOR. AT 15000 MILES IT WAS BACK IN THE SHOP FOR THE SAME PROBLEM. ALL THEY DID WAS RECALIBRATE THE TRANSMISSION, WHICH DIDN'T FIX A DARN THING. THIS WAS RIGHT BEFORE I WENT ON VACATION. I HAD BEEN CALLING FORD MOTOR COMPANY ABOUT MY CONCERNS WITH THIS CAR. I FELT VERY UNSAFE DRIVING IT ON VACATION. WE ALMOST GOT REAR ENDED 3 TIMES BECAUSE OF THIS PROBLEM. AT 15200 MILES IT WAS BACK AT THE SHOP AGAIN FOR THE SAME PROBLEM. THEY JUST KEEP WANTING TO RE CALIBRATE THE TRANSMISSION AND NOT REALLY FIX THE PROBLEM. I FEEL THAT SOMEONE WILL HAVE TO GET KILLED BEFORE THEY FINALLY ADDRESS THIS PROBLEM CORRECTLY. AT 17600 IT WAS ONCE AGAIN AT THE GARAGE FOR THIS PROBLEM. MY CAR HAS BEEN IN THE SHOP A TOTAL OF 26 DAYS AND IT STILL HAS THE SAME PROBLEM AS IT DID FROM THE START. THE TRANSMISSION IS A PIECE OF CRAP AND NEEDS TO BE REPLACED WITH A BETTER WORKING TRANSMISSION. FORD NEEDS TO OWN UP TO THEIR MISTAKE AND MAKE IT RIGHT FOR THE CONSUMERS.

Mileage: 6,200

Aug 24, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP POSITION, THE VEHICLE STARTED TO VIBRATE AND MADE AN ABNORMAL GRINDING SOUND AS IT HESITATED TO SHIFT GEARS AND ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TRANSMISSION WAS REPROGRAMMED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Mileage: 22,000

Aug 24, 2015

THIS VEHICLE SHOULD BE DEEMED UNSAFE. I BOUGHT THIS CAR LAST YEAR AND FROM THE GET GO, THE TRANSMISSION JUST DIDN'T SEEM RIGHT. THE CAR WOULD JOLT UNEXPECTEDLY AND WOULD HAVE ISSUES GOING THROUGH GEARS. I WAS TOLD TO JUST LET THE CAR BREAK IN MORE AND FINALLY AFTER ABOUT A YEAR I HAVE HAD ENOUGH. NOW WHEN I TRY TO PUSH THE GAS, THERE IS A DELAY FOR THE GEARS TO ENGAGE, WHICH HAVE ALMOST RESULTED IN 2 CAR ACCIDENTS. THIS CAR SHOULD BE TAKEN OFF OF THE ROADS IMMEDIATELY. GOING ON THE HIGHWAY SEEMS TO BE OK, BUT YOUR LOWER GEARS THE CAR JOLTS, MAKES LOUD SOUNDS, AND WILL RANDOMLY ACCELERATE AND GO TO HIGH RPM'S. I WAS TOLD I NEEDED A NEW CLUTCH AND SEALS AND THAT THE PARTS WOULD TAKE OVER 30 DAYS TO ARRIVE ON 08/24/2015. I INFORMED THE SHOP THAT I DID NOT FEEL SAFE DRIVING THIS CAR, AND THEY INFORMED ME A RENTAL WOULD NOT BE SUPPLIED FOR THE NATURE OF THIS ISSUE. THIS COULD POTENTIALLY LEAD TO DEATHS SO NEEDS TO BE ADDRESSED IMMEDIATELY.

Mileage: 3,000

Aug 23, 2015

THE CAR BUCKLES AT LOW SPEED WHEN ACCELERATING. THERE IS HESITATATION OR LOSS OF POWER AS THE CAR ATTEMPTS TO FIND THE NEXT GEAR. THIS CAN ALSO CAUSE THE CAR TO JOLT FORWARD UNEXPECTEDLY. THERE IS A GRINDING NOISE WHEN ACCELERATING OR SLOWING DOWN. THE CAR ALSO FEELS LIKE IT JUMPS WHILE TURNING.

Mileage: 1,500

Aug 20, 2015

TRANSMISSION ISSUE: FAILURE TO SHIFT GEARS SMOOTHLY/APPROPRIATELY. FAILURE TO ENGAGE IN GEAR. PROBLEM OCCURS AFTER TRANSMISSION HAS REACHED FULL OPERATING TEMPERATURE (APPROXIMATELY 30 MIN OF DRIVE TIME). VEHICLE CONTAINS 6 SPEED POWERSHIFT TRANSMISSION (ELECTRONICALLY SHIFTED MANUAL TRANSMISSION). INITIAL ISSUE WAS SHIFT FROM 1ST TO 2ND GEAR. TRANSMISSION CAUSES VEHICLE TO SHUDDER SEVERELY CAUSING PARTIAL LOSS OF ACCELERATION AS TRANSMISSION ATTEMPTS TO COMPLETE SHIFT. SAME PROBLEM THEN BEGAN OCCURRING IN THE SHIFT BETWEEN 2ND AND 3RD GEARS. SHIFTS FROM 3RD TO 4TH AND ABOVE ARE NOT AFFECTED (AT THIS TIME). 1ST TO 2ND SHIFT HAS BECOME WORSE NOW RESULTING IN INTERMITTENT POWER LOSS (COMPLETE LACK OF ACCELERATION). THIS IS A PARTICULARLY DANGEROUS SITUATION WHEN ACCELERATING INTO TRAFFIC AS THE TRANSMISSION CAN TAKE UP TO 3 SECONDS BEFORE ENGAGING 2ND GEAR. VEHICLE HAS BEEN TO DEALERSHIP. TECH RODE ALONG IN THE CAR FOR TEST DRIVE. BECAUSE ISSUE IS INTERMITTENT AND VARIES AND ONLY OCCURS WHEN THE TRANSMISSION IS AT FULL OPERATING TEMP, AT THE TIME OF THE TEST DRIVE, THE TRANSMISSION WAS MALFUNCTIONING (MINOR SHUDDER FROM 1ST TO 2ND GEAR) BUT THE TECH STATED IT WAS NOT SEVERE ENOUGH THAT HE WOULD BE ABLE TO ATTACH A DIAGNOSTIC RECORDER TO VEHICLE AND SEND THE REPORT ONTO FORD FOR AUTHORIZATION TO IMPLEMENT A FIX. FORD IS AWARE OF THE ISSUE IN THESE VEHICLES FROM THE 2012 TO 2014 MODEL YEARS (ACCORDING TO THE TECH AND A SEARCH OF VARIOUS ONLINE CONSUMER COMPLAINT WEBSITES). FORD HAS A PRESCRIBED FIX THAT INCLUDES REPLACING CLUTCHES IN THE TRANSMISSION AND REPROGRAMMING AND RESYNCING OF THE POWERTRAIN COMPUTERS. WHILE THIS DEFECT HAS NOT CAUSED AN ACCIDENT FOR MYSELF, I FEAR IT IS ONLY A MATTER OF TIME BEFORE IT DOES, ESPECIALLY SINCE THE PROBLEM CONTINUES TO INCREASE IN SEVERITY. OTHERS HAVE EXPERIENCED ACCIDENTS BECAUSE OF THIS DEFECT.

Mileage: 11,200

Aug 14, 2015 Crash

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 5 MPH, THE VEHICLE JERKED. IN ADDITION, THE ACCELERATOR WAS DEPRESSED AND THE VEHICLE ACCELERATED IN EXCESS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND AS THE VEHICLE ACCELERATED IN EXCESS, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEARS IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.

Mileage: 1,000

Aug 14, 2015

O5-08-14 I PURCHASED A BRAND NEW 2014 FORD FOCUS WITH 49 MILES ON IT. WITHIN 500 MILES I COMPLAINED OF A SHUDDER IN THE TRANSMISSION (TRANSMISSION: SLIPPING, JUMPING, HESITATING, SLOW TO ENGAGE, SAFETY HAZARD, FAULTY CLUTCH, MOSTLY ON TAKE OFF, ETC )AT 5900 MILES I TOOK IT IN FOR A SERVICE AND ASKED ABOUT THIS. I WAS TOLD THIS WAS NORMAL ITS THE NEW DUAL CLUTCH TRANSMISSION AKA DCT . IF THIS WAS NORMAL THEN WHY DID IT GET EXCESSIVELY WORSE AS I ADDED MILES? SO I BELIEVED THEM AND CONTINUED TO DRIVE UNTIL LATER IT CONTINUED TO WORSEN AND BE MORE NOTICABLE. 6-18-15 FORD REPLACED THE CLUTCH AND IT CONTINUED THE SAME PROBLEM WITHIN 500 MILES.

Mileage: 500

Aug 12, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A COMPLETE STOP, THERE WAS A DELAYED RESPONSE AND THE VEHICLE ACCELERATED IN A JERKING MOTION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Mileage: 7,000

Aug 11, 2015

I HAVE THE SAME ISSUES AS EVERYONE ELSE WITH MY CLUTCH/TRANSMISSION. IT CAUSES MY CAR TO JUMP, STALL, GRIND, FAIL TO SHIFT, ROLL, ETC. I HAVE BEEN IN NUMEROUS NEAR-ACCIDENTS AND FORD WON'T BUY BACK THIS UNSAFE CAR BECAUSE OF OKLAHOMA'S LEMON LAWS. I HAVE HAD THE CLUTCH REPLACED TWICE NOW AND WORK DONE ON THE TRANSMISSION. I GOT THE CAR BACK TWO WEEKS AGO AND NOW IT'S BACK IN AGAIN WITH THE SAME PROBLEMS. THE CAR IS NOT SAFE TO DRIVE. IF YOU'RE READING THIS, DO NOT BUY A FORD FOCUS!

Aug 10, 2015

THE WIFE COMPLAINED ABOUT THE TRANSMISSION MAKING NOISES PERIODICALLY BUT I NEVER DID HEAR OR FEEL ANY ISSUES WHEN TEST DRIVING IT. I FIRST NOTICED THE ISSUE MYSELF ON 7/2/15 WHEN I WAS DRIVING. IT AT THE BEACH ON VACATION. I SPOKE WITH THE DEALERSHIP ON 7/6/15 ABOUT THE ISSUE AND A RECALL I RECEIVED ON THE FUEL PUMP AND WAS TOLD THEY WOULD CONTACT ME WHEN THE FUEL PUMP CAME IN AND TO MONITOR THE TRANSMISSION UNTIL THEN. RETURNING HOME FROM A TRIP THE WEEK OF 7/28-8/2/15 THE TRANSMISSION STARTED TO VIOLENTLY SHUDDER WHEN LEAVING FROM TRAFFIC LIGHTS TO THE POINT THERE WAS CONCERN IF WE WOULD GET THROUGH THE INTERSECTION WITHOUT GETTING HIT OR STRUCK FROM BEHIND. WE CONTACTED THE SERVICE DEPT ON 8/3/15 AND AN APPOINTMENT WASN'T AVAILABLE UNTIL THE MORNING OF 8/6/15. WE DID NOT DRIVE IT UNTIL WE TOOK IT TO THE APPOINTMENT DUE TO SAFETY CONCERNS AND IT IS NOW 8/10/15 AND WE ARE STILL WITHOUT A VEHICLE. THE DEALERSHIP STATED IT WAS HAVING PROBLEMS BUT FORD WOULDN'T FIX IT UNTIL IT FELL INTO A CERTAIN RPM CATEGORY OR TOTALLY FAILED . THEY SAID THEY WOULD RESET IT AND IF WE HAVE FURTHER ISSUES LET THEM KNOW. THE SERVICE TECH TOLD US THE TRANSMISSIONS IN THE FOCUS HAVE HAD ISSUES DUE TO USING A CONVERTED MANUAL TO AUTOMATIC TRANSMISSION AND THAT THE SYSTEM GETS "CONFUSED" WHEN TO SHIFT. WE ARE ALSO TOLD, THE SIX SPEED TRANSMISSION LEARNS THE OPERATOR AND IF SOMEONE ELSE DRIVES IT, IT GETS CONFUSED WHEN TO SHIFT OR WHAT TO DO AND CREATES FAILURE OF THE CLUTCH. THE ISSUES NOTED CREATE A VERY DANGEROUS SITUATION THAT COULD LEAD TO COLLISIONS AT INTERSECTION OR IF PULLING OUT INTO TRAFFIC.

Mileage: 18,000

Jul 29, 2015

I BEGAN NOTICING ISSUES AROUND 8,500 MILES. MY CAR WOULD HESITATE WHEN I WOULD GO FROM AN IDLE INTO GEAR, SURGE FORWARD, STUTTER AS I WAS BRAKING OR GOING INTO SPEED, AND LASTLY REFUSE TO CHANGE GEARS AS I SPED UP MAKING ME THINK I WAS IN LOW GEAR. I NOW HAVE TO MAKE SURE ALL CARS ARE CLEAR BEFORE I MAKE TURNS BECAUSE MY CAR WILL LOSE POWER AS I MAKE TURNS, WHICH MAKES ME FEEL EXTREMELY UNSAFE. I DRIVE MY CAR BETWEEN ROCHESTER, NY AND BUFFALO, NY OFTEN AND THIS IS QUITE CONCERNING TO ME. I TOOK IT INTO THE FORD SERVICE DEPARTMENT SINCE I AM UNDER WARRANTY AND I WAS TOLD IT WAS THE CLUTCH ASSEMBLY PART THAT IS MALFUNCTIONING. THE PART IS ON NATIONAL BACKORDER, BUT SHOULD BE IN A COUPLE DAYS AND I SHOULD BE FINE TO DRIVE MY CAR AS IT IS NOW. WELL I LOOKED UP THE ISSUE AND THERE IS A CLASS ACTION LAWSUIT BECAUSE OF THIS TRANSMISSION DEFECT. I DON'T FEEL SAFE AT ALL KNOWING I AM DRIVING WITH A FAULTY TRANSMISSION, IF I GET IN AN ACCIDENT I AM AT FAULT!

Mileage: 8,844

Jul 27, 2015

WHEN TRYING TO ACCELERATE IN THE CAR THE TRANSMISSION SHUDDERS AND CAUSES THE VEHICLE TO STALL. THE TRANSMISSION HAS ISSUES SHIFTING AND CAUSING THE VEHICLE TO JERK.

Mileage: 24,000

Jul 27, 2015

THE VEHICLE DRIVES LIKE IT IS IN THE WRONG GEAR. IT SEEMS LIKE THE TRANSMISSION OR SOMETHING IS DRAGGING. IT DOES NOT GO SMOOTHLY TO ANOTHER GEAR. IT DRIVES HARD FOR A 2014 CAR. I DON'T KNOW WHAT THE PROBLEM IS..... UPDATED 09/30/15*BF

Jul 15, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCHES IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,200. THE VIN WAS UNAVAILABLE.

Mileage: 17,200

Jul 14, 2015

I HAVE COMPLAINED TO FORD EVER SINCE WE PURCHASED OUR BRAND-NEW FORD FOCUS SE 2014 IN THAT THE TRANSMISSION DOES NOT SHIFT CORRECTLY. MORE THAN ONCE THE ENGINE RESPONDS BUT THE TRANSMISSION DOES NOTHING AT ALL! I TOOK MY CAR IN WITH THE ABOVE COMPLAINT WITH ONLY 250 MILES AND I WAS TOLD THAT I NEEDED MORE MILES ON THE CAR, 2500, SO THAT THEY COULD LOOK AT TWO DIFFERENT MODULES AND RESET THEM IF NEEDED. WELL THATS WHAT THEY DID. I RETURNED AT A DIFFERENT TIME WITH THE SAME COMPLAINT AND WAS TOLD I NEEDED YET MORE MILES ON THE CAR. I TOOK MY CAR IN FOR SERVICING WITH 6500 MILES BUT NOW FORD IS SAYING THEY NEED 10,000 MILES BEFORE THEY CAN DO ANYTHING AT ALL. WHEN I MENTIONED THEY EARLIER HAD RESET THE MODULES I WAS TOLD BY ANOTHER MEMBER OF THE SERVICE DEPARTMENT THAT WAS WRONG TO DO WHAT THEY DID BUT I NO LONGER BELIEVE WHAT THEY SAY ABOUT MY PROBLEM. THIS SAME PROBLEM CAN GET MY FAMILY AND I KILLED ESPECIALLY WHEN I PRESS THE GAS AND WANT THE TRANSMISSION TO DOWNSHIFT AND NOTHING HAPPENS! THE ENGINE RESPONDS WITH 6000-7500 RPMS BUT NOTHING MORE. IN ONE INSTANCE WE WERE ALMOST RUN OVER BY A 16 WHEEL TRACTOR TRAILER ON A HIGHWAY GOING ALMOST 70 MPH. I CAN NO LONGER TRUST THE CAR AND FORD IS NOT DOING ANYTHING AT ALL TO HELP OUR SITUATION AND I AM SURE SOMEONE IS GOING TO BE KILLED BEFORE ANYTHING IS DONE AND THEN IT WILL BE A DAY LATE. I NEED HELP NOT WE NEED MORE MILES ON THE VEHICLE. I AM HOPING THAT REPORTING MY SITUATION WILL HELP ME GET ACTION TO BE TAKEN AND THAT FORD IS HELD RESPONSIBLE FOR SUCH A POOR DESIGN ATTEMPTING TO USE A MANUAL TRANSMISSION AS AN AUTOMATIC TRANSMISSION. SO PLEASE HELP ME WITH THIS MOST SERIOUS PROBLEM AND SITUATION. ...UPDATED 09/28/15 *BF UPDATED 11/15/2017*CN *TR

Mileage: 450

Jul 8, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE AT A COMPLETE STOP ON AN INCLINE, THE VEHICLE WOULD SOMETIMES ROLL FORWARDS OR BACKWARDS. IN ADDITION, THE VEHICLE WOULD OCCASIONALLY LUNGE FORWARD. THE VEHICLE WOULD ALSO STALL AND THE LIGHTS ON THE INSTRUMENT PANEL AND THE HAZARD LIGHTS WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER ADAPTIVE LEARNING SENSOR NEEDED TO BE ADJUSTED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 21,000. MA 10/2 UPDATED 11/08/2017*CN

Mileage: 21,000

Jul 2, 2015

WHEN STOPPED UPON ACCELERATION THE CLUTCH SLIPS/CHATTER OCCURS ESPECIALLY WHEN ENGINE/DRIVETRAIN WARM. PROBLEM BECOMES WORSE IN WARMER WEATHER AND MORE CONSISTENT.

Mileage: 3,000

Jun 29, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH/AUTOMATIC TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35. UPDATED 8/31/15*CN

Mileage: 1,000

Jun 27, 2015

I APPROACHED A RED LIGHT TO MAKE A RIGHT TURN. I CAME TO A COMPLETE STOP, THE ON COMING TRAFFIC HAD A GREEN LEFT ARROW ALLOWING THEM TO TURN THEM IN FRONT OF ME. ONCE THE TRAFFIC CLEARED, I STARTED MY RIGHT TURN. THE CAR STUTTERED AS I BEGAN TO ACCELERATE, THE VEHICLE BEHIND ME APPEARED TO ALMOST HIT ME AS MY ACCELERATION WAS ALMOST NOT EXISTENT. I PRESSED THE GAS FURTHER AND FINALLY AROUND 5500 RPM, THE CAR SEEMED TO 'ENGAGE' SINCE IT LURCHED AND THE TIRES CHIRPED A BIT AS THEY GRABBED THE PAVEMENT.

Jun 25, 2015

PURCHASED 2014 FOCUS NEW, SHORTLY AFTER THE TRANSMISSION BEGAN TO SLIP AND SHUDDER. RETURNED THE VEHICLE TO THE SERVICE DEPARTMENT TWICE AND WAS TOLD IT WAS NORMAL FOR THE VEHICLE DURING THE INITIAL DRIVING DUE TO THE TRANSMISSION AND THE COMPUTER LEARNING TO TALK TO ONE ANOTHER. THE SHUDDERING BECAME WORSE. TOOK IT TO A DIFFERENT DEALER THAN THE ONE WHERE IT WAS PURCHASED. THEY "RESET" THE COMPUTER. THE SHUDDERING RESUMED. THE CLUTCHES WERE REPLACED. THE CAR HAS AGAIN STARTED SHUDDERING. THE DEALER HAS AGAIN "RESET" THE COMPUTER. THE HESITATION/SHUDDERING IS BAD ENOUGH UPON ACCELERATION I AM AFRAID OF BEING HIT BY OTHER MOTORISTS.

Mileage: 100

Jun 24, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 15 MPH, THE CLUTCH SLIPPED TO DIFFERENT GEARS AND THE TRANSMISSION FAILED TO ENGAGE PROPERLY. THE CONTACT MENTIONED THAT THE VEHICLE SHOOK AND MADE A GRINDING NOISE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,500. UPDATED 8/27/15*CN

Mileage: 12,500

Jun 22, 2015

THE TRANSMISSION STARTED SHUDDERING ON SLOW STARTS. THE CAR HAD TROUBLE DECIDING WHAT GEAR IT NEEDED TO BE IN. SOMETIMES IT WAS VERY SLOW ON TAKE OFF AND OTHER TIMES IT JUST DIDN'T WANT TO GO. RPMS WERE GOING UP AND DOWN WHILE MY FOOT WAS STEADY ON THE GAS PEDAL AND WE WERE CRUISING AT 55 ON FLAT ROAD SURFACE WITH NO WIND. FORD NOW ADMITS THAT THE CLUTCH IS BAD AND WILL DO A WARRANTY REPAIR. ...UPDATED 08/20/15 *BF THE CONSUMER STATED THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. UPDATED 08/27/15*JB

Mileage: 3,250

Jun 18, 2015

I AM TREATING THIS AS A NEW OCCURRENCE, OR AT LEAST FORD TOLD ME I HAD TO START AT THE BEGINNING. I PURCHASED MY CAR IN MARCH 2014. IN OCTOBER 2014, I HAD THE HEATING CORE REPLACED AND THE CLUTCH REPLACED. I WENT THROUGH SEVERAL MONTHS OF TAKING THE CAR BACK AND FORTH TO THE DEALER WITH SHIFTING ISSUES. THE WOULD HAND ME A PIECE OF PAPER AND TELL ME IT WAS NORMAL. AFTER IT WAS TOWED TO THE DEALER AND I SPOKE TO THE SERVICE MANAGER, I WAS TOLD THAT THE TRANSMISSION VIBRATIONS FAR EXCEEDED THE NORMAL AND THEY WERE AUTHORIZED TO REPLACE THE CLUTCH. AT TIME OF REPLACEMENT, THEY FOUND SHARDS OF METAL IN THE BELL HOUSING. SO I WOULD SAY ABOUT 4 MONTHS AFTER THEY REPLACED THE CLUTCH, IT HAS STARTED TO DO THE EXACT SAME THINGS THAT IT DID BEFORE THE CLUTCH WAS REPLACED. SOMETIMES YOU CAN HIT THE GAS PEDAL AND THE CAR WILL NOT GO, SOMETIMES, THE CAR WILL JERK WHEN BEING BACKED UP SOMETIMES. I HAVE NOW HAD THE CAR LURCH FORWARD AND LURCH BACKWARD AND MY FOOT WAS NOT EVEN ON THE GAS PEDAL. WHEN IT LURCHED FORWARD, I WAS TRAVELING AT A VERY LOW SPEED IN A PARKING GARAGE AND AS PEOPLE WERE CROSSING IN FRONT OF ME THE CAR LURCHED FORWARD, MY FOOT WAS NOT EVEN ON THE GAS PEDAL. THE TRANSMISSION DOES NOT SHIFT SMOOTHLY, ESPECIALLY AT LOW SPEEDS. AND THE CAR AGAIN SOUNDS LIKE IT IS GRINDING AS IT SHIFTS GEARS. THE DEALER DID A SHIFT RPMS TEST (AGAIN) AND SAID EVERYTHING IN NEW CLUTCH IS WITHIN SPECS BUT RESET THE COMPUTER. THEY DID THAT SEVERAL TIMES THE LAST TIME. I THINK THAT THIS IS A SERIOUS SAFETY ISSUE, ESPECIALLY WHEN THE CAR LURCHES WHEN THE GAS PEDAL IS NOT TOUCHED. THE DEALER ADVISED ME THAT FORD DOES NOT HAVE AREA SERVICE MANAGERS AND THAT I JUST HAVE TO FOLLOW THEIR PROCEDURES. MY CAR IS ONLY 14 MONTHS OLD. LAT SHIFT RPMS 2516-2266 250 RPM 2974-2754 220 RPM, IS THE RESULTS THEY HAVE ON MY PAPERWORK MA 08/04/15 UPDATED 10/25/2017*CN

Mileage: 16,060

Jun 15, 2015

WHEN I TEST DRIVE I FELT THAT CAR FEELS DIFFERENT. THE TRANSMISSION WAS A BIT DIFFERENT. THE SALES PERSON TOLD ME THAT IT'S NORMAL, AND CAR LEARNING ME. IN MY IN NEXT HALF YEAR I START TO EXPERIENCE ROUGH, HARSH SHIFTING, JERKING, GRINDING NOISE, VIBRATIONS, SHUDDERING UPON TAKING OFF AND STOPPING. ALSO CAR WAS ROLLING BACK WHEN DRIVING UP HILL. I TOOK I TOOK MY CAR TO DEALERSHIP FOR REPAIRS. THEY REPLACE CLUTCH AND REPROGRAM MY TCM MODULE. FEW MONTHS LATER AFTER REPAIR CAR START TO HAVE SIMILAR PROBLEM LIKE THE PREVIOUS TIME PLUS ROUGH SHIFTING ON 1ST AND 2ND GEAR, GRINDING NOISE. MY BIGGEST FEAR WAS TO REAR END CAR IN FRONT ON ME OR GET INTRO ACCIDENT BECAUSE CAR WAS ROLLING FORWARD EVEN IF YOU PRESS BRAKE PEDAL. I TOOK MY CAR SECOND TIME TO THE DEALERSHIP. THEY KEPT MY CAR FOR TWO DAYS, AND THEY SAID THAT THAT IT'S NORMAL AND THEY ONLY REPROGRAM TCM. SURE THING EVEN AFTER THAT I DIDN'T SEE ANY IMPROVEMENT. CAR STILL ROLLING BACK HILL AND HAVE SAME ISSUES. SO I CALLED FORD CUSTOMER CENTER. AFTER TWO DAYS TALKING WITH THEM ON THE PHONE AND EXPLAINING THAT MY CAR ITS NOT SAFE TO BE USED ON THE STREET, AND PUT MY LIFE AND OTHER PEOPLE IN DANGER. I NEWER SIGNED UP FOR THAT. FORD REP TOLD ME THAT THEY CANT HELP ME AND THIS IS THE WAY TRANSMISSION WORK. SO PRETTY MUCH I AM STUCK WITH POUR ENGINEERED TRANSMISSION AND A CAR THAT ITS DANGEROUS ON THE ROAD.

Mileage: 11,702

Jun 13, 2015

THE TRANSMISSIONS ON THESE CARS ARE HORRENDOUS MAKING THEM SHAKE AND SHUDDER. THEY LURCH FORWARD WHEN THE GEARS ARE SHIFTING BETWEEN 1-2ND GEAR. MY CAR IT YET ANOTHER EXAMPLE. I HAVE TO LEAVE SPACE JUST TO MAKE SURE I DON'T HIT ANYONE.

Mileage: 8,000

Jun 13, 2015

SINCE I PURCHASED THIS VEHICLE IN MARCH OF 2014, IT HAS BUCKED AT SLOW ACCELERATION AT SPEEDS OF 10-25 MILES PER HOUR. THIS CAUSED VIBRATION OF THE REAR END AND INCONSISTENT ACCELERATION. IT OCCURS MORE OFTEN IN HOT WEATHER. I HAVE HAD IT CHECK TWICE, BUT THE DEALERS SAY THAT IT IS NORMAL WITH THIS TYPE OF TRANSMISSION. IT ALSO IS MORE PREVALENT IN STOP AND GO TRAFFIC.

Mileage: 18,000

Jun 11, 2015

VEHICLE VIOLENTLY SHUDDERS AND HESITATES UNACCEPTABLY AT TAKEOFF. IT REQUIRES COMPLETELY TAKING FOOT OFF THE ACCELERATOR AND THEN REAPPLYING VERY SLOWLY. OTHERWISE THE CAR JERKS AND HEAVES. I AM A SLOW AND CAUTIOUS DRIVER-I RARELY FIND THE NEED TO ACCELERATE RAPIDLY. IN EITHER CASE THE SAME SITUATION OCCURS. I NOTE THAT THIS IS A VERY COMMON COMPLAINT FOR 2011,2012, 2013, 2014 FORD FOCUS UPON RESEARCHING THE INTERNET.. ASIDE FROM BEING ANNOYING, I FIND THIS CONDITION IS UNSAFE WHEN ACCELERATING AROUND VEHICLES AND DURING ACCELERATION WHEN OTHER VEHICLES ARE BEHIND ME. THE VEHICLE (AUTOMATIC TRANSMISSION)APPEARS TO SHIFT FINE IN HIGHER GEARS FOR THE TIME BEING. HOWEVER, WHAT SEEMED TO BE OCCURRING IN TRANSITION FROM 1ST TO 2ND GEAR NOW SEEMS TO BE CREEPING IN BETWEEN 2ND AND 3RD. THIS IS NOT A CASE OF THE TRANSMISSION SIMPLY DELAYING THE SHIFT FROM 1ST TO 2ND-IT IS A HIGHLY SPASMODIC EXPERIENCE. I USUALLY START ACCELERATING AND THEN HAVE TO COMPLETELY TAKE MY FOOT OFF THE GAS WHEN THE CAR VIOLENTLY SHAKES/SHUDDERS. THIS IS HAPPENING CONSTANTLY. IT IS NOT INFREQUENT, BUT CONSTANT. IT USUALLY HELPS TO ACCELERATE VERY GRADUALLY. HOWEVER, THIS SELF IMPOSED REMEDY IS UNACCEPTABLE AND DOES NOT CONSISTENTLY SOLVE THE PROBLEM. PLEASE HELP REMEDY THIS AWFUL PREDICAMENT FOR THOSE OF US UNFORTUNATE ENOUGH TO HAVE CHOSEN TO PURCHASE A CAR FROM FORD. I CONSIDER THE SITUATION VERY UNSAFE. I UNDERSTAND THAT FORD IS REPLACING CLUTCHES BUT THE FIX IS NOT ALWAYS SOLVING THE PROBLEM.

Mileage: 22,500

May 29, 2015

CAR WOULD SHUDDER AND SHAKE WHEN SHIFTING AT LOW SPEEDS. DEALER REPLACED CLUTCH AND THEN A FEW MONTHS LATER, PROBLEM REOCCURRED AND IS GETTING PROGRESSIVELY WORSE WITH MORE SHUDDER AND SHAKE. CAR HAS BEEN RETURNED TO THE DEALER 2 ADDITIONAL TIMES AND THE DEALER STATED THAT THE SHUDDER WAS WITHIN TOLERANCES, EVEN THOUGH IT IS GETTING PROGRESSIVELY WORSE.

Mileage: 5,000

May 29, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 20 MPH, THE TRANSMISSION FAILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

May 28, 2015

WHILE ACCELERATING FROM A STOP THE CAR MADE A LOUD METALLIC NOISE AND HESITATED SEVERELY, THEN SLAMMED INTO THE NEXT GEAR ALMOST HITTING THE CAR IN FRONT OF US, WE HAD JUST PURCHASED IT THE DAY BEFORE, GOT THE RUN AROUND FOR 6 WEEKS NOW, DEALERSHIP SAYS IT'S WITHIN FORD "SPECS". HAS DONE THIS EVERY DAY, GETS WORSE AND WORS , I HAVE BEEN BEAT UP FROM THE SHAKING, NERVES SHOT FROM THE UNPREDICTABLE BEHAVIOR OF THE CAR, EVERY DAY IS A NEAR MISS OF BAD ACCIDENT, THIS IS A DANGEROUS ISSUE, WHY IS IT FORD NOT RESPONSIBLE? I GUESS WE ARE WAITING ON A LOST LIFE AREN'T WE, SO SAD, WHO'S CHILD? WIFE? FATHER? MOTHER? INNOCENT BYSTANDER? THIS CAR WILL CAUSE A FATAL ACCIDENT, JUST A MATTER OF TIME, DEFINITELY A LEMON, BUT 3 YEARS NOW! IT ISSSTILL BEING DECEPTIVELY SOLD AT EVERY DEALERSHIP, I WAS A VICTIM, MANY OTHERS, AND MORE TO COME

Mileage: 408

May 21, 2015

THE TRANSMISSION IN MY 2014 FOCUS SKIPS/HESITATES/GRINDS!!! WHEN I GO TO ACCELERATE AT LOW SPEEDS MY TRANSMISSION WILL SKIP AND CAUSE THE CAR TO BUCK AND WHEN I GO TO ACCELERATE TO GET TO A HIGHER SPEED THE ENGINE WILL REV OUT BUT THE CAR DOES NOT MOVE. THIS CAN BE A SERIOUS PROBLEM WHEN TRYING TO ACCELERATE ONTO A HIGHWAY. MY OVERALL SATISFACTION WITH THIS CAR IS IF HAD TO GO BUY ANOTHER COMMUTER CAR... I WOULD NOT BUY THIS CAR NOR WOULD I RECOMMEND IT TO ANYONE! I HAVE EMAILED THE CEO OF FORD AND CALLED AND HAVE YET (AND DONT EXPECT) A RESPONSE. WHY IS THERE NO RECALL? WHAT CAN BE DONE TO GET A RECALL?

Mileage: 10

May 21, 2015

WHEN I AM ACCELERATING FROM A COMPLETE STOP, THE CAR SHAKES AT HIGHER RPMS IN FIRST GEAR AND WHEN IT IS TRYING TO SHIFT INTO SECOND GEAR FROM FIRST. THE CAR HAPHAZARDLY ACCELERATES OR SOMETIMES WILL NOT ACCELERATE AT ALL. SPOKE TO THE DEALER AND THEY SAID THIS IS NORMAL, BUT I DISAGREE.

Mileage: 39,800

May 20, 2015

EVER SINCE AROUND 10,000 MILES, MY 2014 FORD FOCUS HAS BEEN EXPERIENCING DELAYED ACCELERATION AND DECELERATION, GRINDING NOISES COMING FROM THE TRANSMISSION, SHAKING, ROUGH STARTS, AND SHUTTERING. IT'S CAUSED THE VEHICLE TO LURCH FORWARD RAPIDLY AFTER NOT INITIALLY ACCELERATING, WITH A FEW CLOSE CALLS IN TRAFFIC. FORD IS AWARE OF THIS PROBLEM. I'VE TAKEN THIS VEHICLE IN TO BE SERVICED, ONLY TO HAVE THEM TELL ME THE PART ISN'T AVAILABLE. IT'S BEEN 4 MONTHS, STILL WAITING. THIS IS UNACCEPTABLE.

Mileage: 18,000

May 14, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 7/13/15*CN

Mileage: 2,000

May 12, 2015 Crash

AFTER DRIVING INTO HOUSTON LAST YEAR, CAME TO A STOP LIGHT ON THE TOLLWAY. THE LIGHT TURNED GREEN, I PRESSED THE ACCELERATOR AND THE ENGINED REVVED HIGH FOLLOWED BY A METAL "CLAPPING/CLANKING" NOISE WHEN VEHICLE CHANGED GEARS. I TOOK MY FOOT OFF OF THE ACCELERATOR, BUT CAR STILL ACCELERATED ON ITS OWN. I ENDED UP RUNNING INTO A CURB TO KEEP FROM HITTING OTHER VEHICLES. THE NEXT DAY, GOING UP A PARKING GARAGE AT 2-5MPH, TRANSMISSION EXHIBITED ERRATIC MOVEMENT AND HAD A SUDDEN ACCELERATION IN REVERSE (GEARSHIFT WAS IN THE "DRIVE" SLOT). A GIRL WAS PASSING BEHIND ME AND WAS STRUCK AS I WAS REACTING TO THE SUDDEN CHANGE IN DIRECTION TRYING TO BRAKE. SHE PUT HER HANDS OUT TO PUSH HERSELF AWAY AND HER RING SCRATCHED MY BACK BUMPER AND HER HAND DENTED IN MY BACK LICENSE PLATE. HER HAND WAS TURNING RED AND BRUISED, BUT SHE REFUSED TO LEAVE HER INFO WITH ME (SHE LOOKED TO BE ABOUT 15). SERVICE DEALERS IN HOUSTON COULD NOT "REPLICATE" PROBLEM AND SAID THIS IS "NORMAL." AFTER THIS INCIDENT, MY HIGHWAY MPG'S HAVE DROPPED FROM 35-42MPG TO NO MORE THAN 27MPG. CITY WENT FROM 26-30 TO NO MORE THAN 24MPG. DROVE TO AUSTIN IN APRIL, STRONG HESITATION AND "STUTTERING" FROM A COMPLETE OR NEAR STOP. AT HIGHWAY SPEEDS, IT FEELS JUMPY. VEHICLE WILL ACCELERATE ON ITS OWN BETWEEN 5-20MPH, AND 45-55MPH. I DRIVE ON A COLLEGE CAMPUS WHERE SPEED IS 20MPH AND I WILL HAVE TO PUT CAR INTO NEUTRAL TO KEEP IT FROM ACCELERATING. I TOOK THIS VEHICLE TO THE DEALERSHIP AT AROUND 100 MILES - THEY GAVE ME A PRINTOUT FROM FORD SHOWING WHY THIS BEHAVIOR IS "NORMAL" AND WILL GET BETTER WITH MORE MILEAGE. AT AROUND 6000 MILES AT THE DEALERSHIP IN HOUSTON AFTER INJURING SOMEONE, THEY SAID IT WAS "NORMAL" FOR THIS VEHICLE TO EXHIBIT "UNDESIRABLE CONDITIONS" AND I JUST NEED TO FURTHER BREAK IN THE TRANSMISSION. NOW THE PROBLEM IS EVEN WORSE, AND MY LOCAL DEALERSHIP SAYS IT WILL TAKE AT LEAST 2 WEEKS IN THE SHOP.

Mileage: 6,000

May 12, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING APPROXIMATELY 40 TO 45 MPH. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 266. UPDATED 7/10/15*CN THE CONSUMER WAS INFORMED THE PROBLEM WAS THE TRANSMISSION COMPUTER MODULE. HOWEVER. 100 MILES LATER, THE PROBLEM OCCURRED AGAIN. UPDATED 05/05/16.*JB

Mileage: 266

May 11, 2015

THE CAR HAS BEEN TO THE FORD DEALERSHIP ON A NUMBER OF OCCASIONS DUE TO JERKY SHIFTING OF THE TRANSMISSION AT TAKE OFF, STARTING AROUND 5,000 MILES. THE DEALERSHIP EVEN SAID ON INVOICE, "OPERATORS SHOULD READ OWNERS MANUAL FOR CHARACTERISTICS OF OPERATION." THE CAR IS NOW AROUND 11,000 AND THE ISSUE CONTINUES TO PRESENT ITSELF. THE DEALERSHIP HAS DONE SEVERAL "SOFTWARE UPDATES," WITH NONE EVER WORKING. THEY ARE INCAPABLE OF HANDLING TRANSMISSION WORK AT THEIR SHOP, SO WE HAD IT TOWED 120 MILES TO MIAMI, WHERE THE "HARDWARE WAS UPGRADED." THE CAR HAS BEEN BACK LESS THAN TWO WEEKS, AND NOW THE TRANSMISSION IS ACTING UP AGAIN.

Mileage: 5,119

May 11, 2015

I HAVE TAKEN THE FOCUS BACK TO THE DEALER 3 TIMES DUE TO THE TRANSMISSION SHUTTERING, SOMETIMES VERY VIOLENTLY, NO DOUBT A SAFETY HAZARD. IT STILL DOES THE SAME THING. I HAVE BEEN TOLD PARTS ARE ON ORDER, BUT NOT HEARD BACK FROM THEM IN MONTHS. THESE CARS SHOULD BE RECALLED.....

Mileage: 5,000

May 11, 2015 Fire

I WAS DRIVING ON THE FREEWAY AT 70MPH IN FIFTH GEAR AND SOMETHING IN THE ENGINE BLEW. I STARTED BLOWING OIL AND SMOKE OUT THE REAR, "SERVICE ENGINE SOON" CAME ON, AND THE OIL LIGHT CAME ON. I LOST ALL POWER AND POWER STEERING, SO I MADE MY WAY TO THE SHOULDER. I PULLED THE HOOD LATCH AND STEPPED OUT OF THE VEHICLE. UPON EXITING THE VEHICLE I WITNESSED FLAMES SHOOTING OUT FROM UNDERNEATH THE HOOD IN THE ENGINE BAY. I BACKED UP AND WATCHED THE FRONT OF THE CAR FULLY ENGULF INTO FLAMES.

Mileage: 22,400

May 6, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 62 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND VIBRATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

Mileage: 8,000

May 6, 2015

WHEN THE VEHICLE COMES TO A COMPLETE STOP THEN WHEN YOU SPEED UP IT JERKS 5 TO 8 TIME FAILING TO SPEED UP. THE ONLY WAY IT CAN SPEED UP IS IF YOU PRESS THE PEDAL MORE AND TRY TO GO FASTER. ALSO TODAY 5/6/2015 WE WERE AT THE INTERSTATE AND WE WERE IN TRAFFIC AND THE CAR DIDN'T WANTED TO PICK UP, ONLY IF YOU PRESS THE PEDAL MORE THEN IS MAKING THE CAR GO FASTER THEN I WANT TO GO. IS LIKE IT DOESN'T WANT TO GO NO WHERE. THEN ON MY WAY BACK ON THE INTERSTATE I PRESS THE PEDAL AND AT 30 MPH GOING UP THE SLOPE I SLOWED DOWN IT DID A HARD JERK. OTHER THING I NOTICED IS THAT WHEN I USE THE ELECTRONIC MANUAL SHIFT IS DELAYED MAKING THE CAR GO ON A HIGH RPM. CAR PURCHASE DATE 5/1/2015 2014 FORD FOCUS. *TR

Mileage: 35,000

May 5, 2015

CAR UNEXPECTEDLY HESITATES, DUE TO TRANSMISSION DESIGN, WHEN ACCELERATING FROM A STOP. THIS CAUSES VEHICLES BEHIND YOU TO RAPIDLY CATCH UP, MAKING A REAR IMPACT/ACCIDENT MORE LIKELY. ALSO, THIS SAME TRANSMISSION HESITATION CAUSES THE INABILITY TO ACCELERATE OUT OF HARMS WAY WHEN NECESSARY. *TR

Mileage: 20,100

May 1, 2015

AUTO CLUTCH SURGES, JERKS, DRAGS. SHIFTS INTO REVERSE WHEN YOU ARE IN DRIVE. *TR

Mileage: 100

May 1, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE, LUNGED FORWARD, AND STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE GEARS WERE DIFFICULT TO CHANGE OVER INTO SECOND AND THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED A SEAL WITHIN THE TRANSMISSION BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO REPLACED THE CLUTCH BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO REPLACED THE CLUTCH A SECOND TIME AND A FUEL VACUUM LINE BUT THE FAILURE RECURRED. A FOURTH OCCASION, THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED A THIRD TIME, HOWEVER THE PART WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16.

Mileage: 16

Apr 29, 2015

THE 2014 FORD FOCUS HAS A PROBLEM WITH THE TRANSMISSION. IT LURCHES AS SLOW SPEED OF LESS THAN 20 MPG AND IT HUNTS FOR A GEAR WHEN PASSING OTHER CARS (50 TO 60 MPH). THE TRANSMISSION IS TWO THREE SPEED MANUAL TRANSMISSIONS SHIFTED ELECTRONICALLY AND IT DOES NOT WORK. I WOULD IMAGINE THERE HAVE BEEN ACCIDENTS BECAUSE IF YOU ARE NOT READY TO CATCH THE CAR WHEN IT LURCHES IT WILL RUN INTO OTHER VEHICLES. I HAVE TAKEN THE CAR BACK TO TWO DIFFERENT DEALERSHIPS AND NEITHER ONE OF THEM CAN FIX THE PROBLEM. WHAT I THINK NEEDS TO HAPPEN IS FORD NEEDS TO GET AN ENGINEER THAT UNDERSTANDS HOW TO PROGRAM THE TRANSMISSION AND SPEND SOME TIME WORKING WITH THE SHIFT POINTS. *TR

Mileage: 100

Apr 29, 2015

I HAVE OWNED MY FORD FOCUS FOR ABOUT 1 YEAR- IT'S A 2014 MODEL. I BOUGHT THE CAR AFTER I WAS TOLD IT WOULD NOT HAVE THE SAME PROBLEMS AS MY 2012 FORD FIESTA, WHICH I TRADED IN FOR A FOCUS AFTER HAVING THE TRANSMISSION COMPLETELY REBUILT BECAUSE OF TRANSMISSION PROBLEMS. THE DEALER WHO SOLD ME THE CAR HAD SUGGESTED I GO TO A FORD FOCUS AND TOLD ME THE TRANSMISSION WAS DIFFERENT FROM MY FIESTA. HE CLEARLY WAS NOT HONEST WITH ME ABOUT THIS ISSUE AND NOW, I HAVE STARTED EXPERIENCING THE SAME PROBLEMS FORD FOCUS AS EARLY AS LAST MONTH; THE SAME ISSUES THAT LED THEM TO REBUILD MY FIESTA TRANSMISSION, WHICH DID NOT END UP FIXING THE ISSUE. IT HAS BEGUN SHAKING AND GRINDING WHEN ACCELERATING. IT GRINDS WHILE IN MOTION AT SPEEDS BELOW 40 MILES PER HOUR. I HAVE BEEN DOING RESEARCH AND HAVE BEEN FINDING THAT SEVERAL REPORTS AND LAW SUITS HAVE BEEN FILED WITH NO RESPONSE. I AM FILING A COMPLAINT IN HOPES THAT SOMETHING WILL BE DONE ABOUT THIS. IT IS NOT OK THAT THESE CARS ARE BEING SOLD. *TR

Mileage: 25,000

Apr 24, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,588. UPDATED 6/4/15*CN THE CONSUMER STATED THE VEHICLE WOULD STALL, SHUDDER AND SLIP OUT OF GEARS. UPDATED 12/17/15.8JB UPDATED 10/11/2017*CN

Mileage: 2,588

Apr 24, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXCESSIVELY VIBRATED, JERKED, AND FAILED TO ACCELERATE AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER REPROGRAMMED THE SOFTWARE AND STATED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE CLUTCH WAS ON BACK ORDER AND COULD NOT PROVIDE A TURN AROUND TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

Apr 23, 2015

TRANSMISSION SLIPPAGE, BUCKING, KICKING, JERKING, ROUGH ENGAGEMENT, SUDDEN ACCELERATION, DELAY IN DOWNSHIFTS, SHUDDERING AND DELAYED ACCELERATION. *TR

Mileage: 1,200

Apr 23, 2015

VEHICLE SHAKES, HESITATES, SHUDDERS FROM STOP AND AT SLOW SPEEDS. VERY JERKY AND INCONSISTENT SHIFTING THROUGH THE FIRST 2 TO 3 GEARS. NOT AS APPARENT AT SPEEDS OVER 25MPH. *TR

Mileage: 39,903

Apr 22, 2015

WITHIN THE FIRST FEW HUNDRED MILES I DROVE THE CAR I NOTICED THAT WHEN I WAS AT HIGHWAY SPEED AND TRIED TO ACCELERATE THE CAR ACTED LIKE IT COULDN'T GET IN GEAR AND GO. THE ACCELERATION WAS DELAYED DRAMATICALLY. THAT HAS CONTINUED EVER SINCE. MORE RECENTLY FROM A DEAD STOP WHEN I ACCELERATE THE CAR SHUDDERS, MAKES LOUD, ODD NOISES AND ACCELERATES WITH DIFFICULTY. THIS CAR IS A DANGER TO ME AND TO OTHERS. *TR

Apr 22, 2015

TRANSMISSION FEELS LIKE IT IS SLIPPING UPON ACCELERATION. FEELS LIKE DRIVING IN HIGH GEAR, LOTS OF JUMPING & JERKING. *TR

Mileage: 40,000

Apr 17, 2015

THE FORD FOCUS HAS HAD SHIFTING ISSUES SINCE FIRST PURCHASED. FORD PERFORMED A REPROGRAMMING OF THE COMPUTER MODULE, DID NOT SOLVE THE PROBLEM. FORD REPAIRED THE CLUTCH AND IT SEEMED TO SOLVE THE PROBLEM FOR A FEW MONTHS. THE SLUGGISH SHIFTING REAPPEARED A FEW MONTHS AFTER THE REPAIR CONDUCTED ON BATTLEFIELD FORD (VA). TOOK THE VEHICLE TO TED BRITT, FORD CHANTILLY VA, ACCORDING TO THE TECHNICIAN THE PROBLEM COULD NOT BE REPLICATED. "FORD STATES THAT SOME SHIFTING LAG IS ACCEPTABLE" OF CONCERN IS THAT I'VE OWNED A FORD, RANGER/FUSION/EXPLORER/ FORD FUSION HYBRID, NONE OF THESE VEHICLES HAVE THIS ISSUES WITH SHIFTING. ITS FORD GOING TO WAIT UNTIL SOMEONE GETS SERIOUSLY HURT? *TR

Mileage: 3,000

Apr 14, 2015

TRANSMISSION SHUDDERS UPON ACCELERATION. ON NUMEROUS OCCASIONS THE CAR HAS ALMOST STALLED OUT ALMOST CAUSING US TO BE REAR ENDED. I HAVE TAKEN THE CAR TO THE DEALER, THE FIRST TIME THEY REPLACED THE CLUTCH ASSEMBLY. 2ND TIME THEY HAD TO REPROGRAM THE PART THAT WAS REPLACED. CAR IS CURRENTLY IN THE SHOP AWAITING OUTCOME THIS TIME. VERY UPSETTING CONSIDERING THIS IS SUPPOSED TO BE A REPUTABLE COMPANY THAT HAS BEEN AROUND FOR MANY YEARS. I AM VERY DISAPPOINTED AND I HOPE THEY DO RECALL ON THESE TRANSMISSIONS. *TR

Mileage: 5,000

Apr 12, 2015

VEHICLE ON MULTIPLE OCCASIONS HAS SLIPPED/STALLED WHEN TRYING TO ACCELERATE. SOMETIMES IT IS FROM A DEAD STOP AND SOMETIMES IT IS AT SPEED. CAR WILL SHUDDER, HIGH REV AND NOT SHIFT, START TO GO AND STALL. I FEEL UNSAFE IN THIS VEHICLE AND FORD HAS NOT CORRECTED THE PROBLEM. *TR

Mileage: 6,000

Apr 5, 2015

THE CAR'S TRANSMISSION HAS ACTED UP ALMOST SINCE THE VERY BEGINNING WHEN I PURCHASED THE VEHICLE. THIS WAS MY VERY FIRST BRAND NEW CAR AND WAS UNAWARE OF THE CAR SOUNDS AND HOW IT FEELS WHEN DRIVING IT. HOWEVER, A PROBLEM IN THE TRANSMISSION STARTED GETTING MORE NOTICEABLE AS TIME PASSED BY, SUDDENLY IT WOULD SLIP AND HESITATE AT LOW SPEEDS. I COULDN'T BELIEVE IT SINCE I'VE HAD THE CAR FOR ONLY A FEW MONTHS. I RECENTLY TOOK IT TO THE FORD DEALERSHIP AND ALL THEY DID WAS REPROGRAM THE COMPUTER AND GATHER INFORMATION FOR THE FORD MANUFACTURER. NOW THE CAR IS EVEN WORSE THAN BEFORE AND DOING THINGS IT DID NOT DO BEFORE I TOOK IT IN. I WANT THE FORD MANUFACTURER TO BUY BACK THIS VEHICLE; I DON'T FEEL SECURE IN IT ANYMORE AND I DON'T CONSIDER IT A RELIABLE WAY OF TRANSPORTATION ANYMORE. I'M STRONGLY CONSIDERING NOT TO GO FOR ANOTHER FORD VEHICLE EVER AGAIN, I'D RATHER GO WITH OTHER MAKES AND MODELS. MY EXPERIENCE WITH FORD HAD BEEN BAD, I HAD THIS CAR FOR ONLY A YEAR AND ONLY 11,000 MILES AND I'M ALREADY DEALING WITH THE TRANSMISSION. *TR

Mileage: 50

Apr 2, 2015

ON SEVERAL OCCASIONS (WHILE PULLING INTO TRAFFIC). FROM A STOP THE TRANSMISSION REVS BUT CAR WILL NOT ACCELERATE. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. THIS CAR WAS PURCHASED NEW FOR MY DAUGHTER SO SHE WOULD HAVE A SAFE RELIABLE VEHICLE TO DRIVE TO SCHOOL. A TRANSMISSION CAUSING A LOSS OF ACCELERATION WHILE IN NORMAL DRIVING CONDITIONS IS NOT SAFE OR RELIABLE. *TR

Mileage: 3,500

Mar 30, 2015

WHEN PULLING FORWARD OUT OF A GAS STATION, I HIT THE ACCELERATOR, THE CAR STARTED SHUTTERING AND JUMPING, THEN REED UP TO 3,000 RPM AFTER I TOOK MY FOOT OFF THE GAS, I WAS ONLY TRYING TO GO FORWARD ABOUT 20 FEET. IT THEN KEPT GOING WITHOUT ANY INPUT FROM ME AS THE DRIVER. I HAD TO HIT THE BRAKE ALL THE WAY DOWN TO STOP IT AND PREVENT THE CAR FROM GOING INTO ANOTHER VEHICLE. THE CAR THEN SHIFTED REALLY HARD AND ALMOST LURKED MY PASSENGER INTO THE DASHBOARD. THIS TRANSMISSION IS NOT SAFE AND THIS WAS NOT THE FIRST TIME IT HAS HAPPENED. *TR

Mileage: 24,700

Mar 27, 2015

THE VEHICLES TRANSMISSION WAS MAKING NOISES, SHUTTERING AND HESITATING WHEN TAKING OFF. I TOOK IT TO THE DEALER 3 TIMES AND FINALLY ON THE THIRD TIME (AFTER GETTING THE REGIONAL FORD CUSTOMER SERVICE REPRESENTATIVE INVOLVED) THEY TOLD ME THAT THEY HAD TO REPLACE THE AUTOMATIC CLUTCH. THEY KEPT THE CAR FOR A WEEK AND WHEN I GOT IT BACK I HAVE TO ADMIT IT DROVE BETTER. HOWEVER NOW 9 MONTHS AND 15K MILES LATER THE TRANSMISSION IS MAKING THE SAME NOISES AGAIN AND IT IS NOT SHIFTING PROPERLY. THE VEHICLE IS DOING EXACTLY WHAT IT DID WHEN IT ONLY HAD 400 MILES ON IT. I DID SOME RESEARCH AND FOUND OUT THAT A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM WITH THE FORD FOCUS. *TR

Mileage: 400

Mar 24, 2015

WHILE TAKING TURNS AT 10 - 15 MPH SPEED AND/OR WHILE ACCELERATING FROM A STOP, THE VEHICLE GIVES OUT A SERIES OF RATTLING NOISES WITH THE TRANSMISSION. THIS SEEMS TO OCCURS AT NO / PARTIAL THROTTLE BEING APPLIED. AT TIMES, WHILE ACCELERATING FROM STOP, THE VEHICLE SHATTERS QUITE STRONGLY. THE SHUDDER IS PRETTY STRONG WHEN IT OCCURS WHEN ACCELERATING FROM A STOP ON AN INCLINE. *TR

Mileage: 9,027

Mar 23, 2015

WE WERE SITTING AT A STOP LIGHT ON A SLIGHT INCLINE (NO MORE THAN A DRIVEWAY). WHEN THE LIGHT TURNED GREEN, I TOOK MY FOOT OFF OF THE BRAKE AND THE CAR STARTED ROLLING BACKWARD. I APPLIED NORMAL GAS PEDAL AND IT STILL ROLLED BACK. I GAVE IT MORE THROTTLE FOR A SECOND AND THE TRANSMISSION FINALLY CAUGHT. FORTUNATELY, WE AVOIDED ROLLING INTO THE CAR BEHIND US. THE CAR PROBABLY ROLLED BACK THREE OR FOUR FEET BEFORE ENGAGING. SINCE THE CAR WAS PURCHASED NEW, IT SHUDDERS WHEN LEAVING A STOP, AND HAS A GRINDING NOISE IN THE FRONT WHEN GOING UPHILL AND TURNING TO THE LEFT. IN OTHER WORDS, IT HAS THE SAME ISSUES AS ALL OF THE OTHER COMPLAINTS PEOPLE HAVE POSTED ONLINE. WHEN WE BOUGHT THE CAR, WE WERE TOLD THAT AFTER A 1,000 OR SO MILES OF DRIVING, THE TRANSMISSION WOULD "LEARN" OUR DRIVING HABITS AND BE SMOOTH..........RIGHT. WHEN I TALKED TO THE LOCAL FORD DEALER'S SERVICE DEPT., I WAS TOLD THESE ARE JUST CHARACTERISTICS OF THESE TRANSMISSIONS. IF THESE ARE PROPERTIES OF A NORMAL FORD DUAL-CLUTCH TRANSMISSION, THEY SHOULD BE ASHAMED. *TR

Mileage: 1,800

Mar 16, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION FAILURE WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO HESITATE AND SHAKE. THE VEHICLE WAS BROUGHT TO A COMPLETE STOP AND FAILED TO SHIFT INTO REVERSE. THE NEXT DAY, THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.

Mileage: 21,000

Mar 11, 2015

HELLO I PURCHASED MY 2014 FORD FOCUS SEPT 1, 2014 DECIDED TO GET A FORD BEING THAT I'VE HAD NOTHING BUT TOYOTA COROLLAS IN THE PAST AND A PLYMOUTH NEON THAT WAS GIVEN TO ME BUT PREFER COROLLAS ANYWAYS SOON AFTER I WAS DRIVING IT I NOTICED A JERKING, REVVING ON TAKE OFF AT FIRST I THOUGHT OK IT'S JUST ME BUT WHEN MY SISTERS NOTICED IT AND MY BROTHER WHILE HE TOOK IT TO THE STORE THAT'S WHEN I KNEW IT WASN'T JUST ME. THE CAR FEELS LIKE IT HAS NO POWER UPON TAKE OFF WHICH MAKES ME REALLY UNCERTAIN AND AFRAID I DON'T FEEL INSURE LETTING ANYONE RIDE WITH ME. I DRIVE UP ORTEGA HWY A LOT SINCE MY SON LIVES IN MISSION VIEJO IT'S A VERY UP HILL RIDE THE CAR JERKS A LOT AND AGAIN HAS NO POWER I LITERALLY HAVE TO GIVE IT GAS FOR IT TO MOVE. I HAVE TAKEN IT IN TWICE NOW TO GET CHECKED AND BOTH TIMES THEY PERFORMED A UPDATE ON THE ENGINE WAS WHAT I WAS TOLD AND THAT THE CAR WAS FINE. I AM NOT HAPPY WITH MY CAR I FEEL THAT I GOT RIPPED OF THEY SHOULD DISCONTINUE THIS CARS INSTEAD OF SELLING THEM THEY ARE VERY HAZARDS AND SHOULD NOT BE OUT ON THE ROADS. I AM CONTINUING MAKING MY PAYMENTS SINCE I DON'T WANT IT TO AFFECT MY CREDIT BUY I AM NOT TO HAPPY SINCE THE CAR I THOUGHT WAS IN GOOD STANDARDS IS NOT I WISH I WOULD OF KNOWN THIS WHEN I WAS BUYING THIS TYPE OF VEHICLE I WAS NEVER INFORMED OF THE KIND OF TRANSMISSION I KNOW THAT I DID TELL THEM I WANT A AUTOMATIC NOT A DUAL AUTOMATIC AND STANDARD TRANSMISSION NOT A HAPPY PERSON RIGHT NOW. VERY DISAPPOINTING. *TR

Mar 10, 2015

MY FORD FOCUS EV SHUT DOWN WITH NO REASON WHILE I WAS DRIVING, IT HAPPENED TWICE IN A WEEK. EVEN AFTER I UPDATED THE SOFTWARE. WHILE REBOOTING TOOK MOVE THAN ONE MINUTE, AFTER I TRIED TO TURN OFF EVERYTHING, THE POWER WAS STILL ON FOR A WHILE. *TR

Mileage: 13,800

Mar 5, 2015

THERE IS A GRINDING NOISE AND SHUDDERING ISSUES WITH THE VEHICLE. THE CAR HAS VERY POOR ACCELERATION AT TIMES AS THE TRANSMISSION SEEMS TO SLIP. NOW AT 10,000 FORD IS GOING TO REPLACE THE CLUTCHES. HOWEVER, I AM STILL DRIVING THE CAR AS THE PARTS ARE BACK ORDERED SO I ASSUME THIS IS A COMMON ISSUE. *TR

Mileage: 4,000

Mar 4, 2015

I HAVE A MANUAL TRANSMISSION. ON SEVERAL OCCASIONS OVER THE PAST YEAR, THE CAR WILL BE ACCELERATING AND WITH OUT WARNING, THE POWER TRAIN WILL PAUSE/SEEM TO SLIP/SLIGHT SHUDDER FOR A SECOND OR TWO AND THEN THE VEHICLE RESUMES OPERATING NORMALLY. GENERALLY, THIS HAPPENS IN THE MORNING AFTER DRIVING FOR ABOUT A MILE. HAPPENS IN DIFFERENT SEASONS OF THE YEAR. DOES NOT SEEM TO HAPPEN RIGHT AS I SHIFT INTO THE NEXT GEAR UP. I AM GENUINELY CONCERNED THAT I WILL BE DRIVING AT SOME POINT AND LOSE MY POWER TRAIN IN A SITUATION THAT WILL PUT ME AT RISK (MERGING INTO TRAFFIC, TURNING ACROSS TRAFFIC, CROSSING A RAILROAD CROSSING, OR OTHER SITUATION IN WHICH I HAVE TO MOVE OR FEAR RISK OF BEING HIT). THERE HAS NOT BEEN A REPEATABLE EXPERIENCE THAT WOULD MAKE TAKING THE CARE IN FOR SERVICE EFFECTIVE. I AM PAST THE WARRANTY PERIOD OF 36,000 MILES (I DRIVE ABOUT 100 MILES PER DAY IN MY COMMUTE) AND I FEAR THAT I WILL BE STUCK WITH EXPENSIVE BILLS TO FIX WHAT IS CLEARLY A DEFECT ISSUE. OR WORSE YET, GET HURT/INJURED OR POSSIBLY KILLED BECAUSE OF THE LOSS OF MY POWER TRAIN. *TR

Mileage: 13,000

Mar 2, 2015

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND ACCELERATED IN EXCESS INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. THE VIN WAS UNAVAILABLE.

Mileage: 11,000

Mar 1, 2015

WHEN ACCELERATING FROM A STOP VEHICLE SHUTTERS, GRINDS AND JOLTS FORWARD. WHEN TURNING A LOUD GRINDING NOISE COMES FROM THE TRANSMISSION. AFTER TAKING THE CAR TO THE DEALERSHIP THE PROBLEM IS STILL NOT FIXED. I HAVE BEEN WAITING FOR THE PARTS TO COME IN FOR TWO MONTHS. I AM CONCERNED FOR THE SAFETY AND DRIVABILITY OF THE VEHICLE. *TR

Mileage: 100

Feb 10, 2015

CAR MISS SHIFTS THROUGH THE FIRST 2 OR 3 GEARS. IT SOMETIMES LURCHES FROM STOP SIGNS AND SOMETIMES JUST WILL NOT GO. IT HAS ONE OF THE BAD TRANSMISSIONS EVERYONE IS COMPLAINING ABOUT AND FORD SERVICE SAYS IT FALLS WITHIN TOLERANCE. THEY TOOK IF FOR A DRIVE IN THE PARKING LOT ONLY. *TR

Mileage: 731

Feb 7, 2015

SINCE I HAVE HAD MY 2014 FORD FOCUS IT HAS HAD MAJOR AUTOMATIC TRANSMISSION ISSUES. WHILE DRIVING AT SLOW SPEEDS, THE TRANSMISSION WILL OVER REV THE ENGINE, AND THIS SOMETIMES MAKES THE VEHICLE UNSAFE WHEN BRAKING. THE CAR WILL ROLL BACK ON HILLS, AND IT OFTEN MAKES A STRANGE RATTLING NOISE FROM UNDER THE CAR WHILE THE CAR IS TRYING TO CHANGE GEARS, THE SHIFT POINTS ARE NOT WHERE YOU SUSPECT THEM TO BE, AND WILL ALSO BEHAVE ODDLY. I HAVE HAD A PART IN THE TRANSMISSION REPLACED AND ON AN ADDITIONAL VISIT, HAVE ALSO HAD THE TRANSMISSION RESET TO FACTORY SPECIFICATIONS. THIS ISSUE IS ONGOING. I HAVE AN APPOINTMENT TO HAVE AN INTERNAL PART WITHIN THE TRANSMISSION REPLACED FOR THE SECOND TIME AT THE DEALERSHIP. THIS ISSUE IS STARTING TO BECOME A SAFETY CONCERN, AND NEEDS TO BE ADDRESSED! *JS

Mileage: 500

Feb 6, 2015

WHEN MOVING FROM A COMPLETE STOP OR ROLLING SLOWLY THE CAR SHAKES, MAKES GRINDING NOISES; VEHICLE HESITATES AND VIBRATES ALSO THE TRANSMISSION DOES NOT SHIFTING PROPERLY. I AM WORRIED WHEN I TRY TO MERGE ONTO A HIGHWAY FROM A SIDE ROAD, WHAT IS THIS CAR GOING TO DO. IS IT GOING TO THROW ITS FIT AND HESITATE AND SHAKE OR IS IT GOING TO MOVE SOMEWHAT SMOOTHLY. I NEVER KNOW HOW THE CAR WILL ACT. I DO NOT BELIEVE THIS IS VERY SAFE THAT THIS CAR HESITATES. MOVING FROM A STOP SIGN OR STOPLIGHT OKAY (IRRITATING) BUT TRYING TO MERGE OUT INTO TRAFFIC NOT SO WELL (DEADLY EVEN). FORD SAYS IT?S WITHIN SPECS AND OKAY BOTH AT THEIR DEALERSHIP AND FORD CUSTOMER SERVICE. FORD CUSTOMER SERVICE SAYS IT?S NORMAL TO HAVE SOME HESITATION AND SHAKING TO ME DOESN'T?T SEEM RIGHT. THE DEALERSHIP SAYS IT AN ONGOING PROBLEM FORD WON'T DEAL WITH. I CAN'T EVEN GET RID OF MY CAR AS I TRY TO TRADE IT IN AND I GET LAUGHED AT BY OTHER DEALERS. WHAT CAN BE DONE? *JS

Mileage: 6,000

Jan 21, 2015

WHEN STARTING OFF FROM A STOP, WHEELS HAVE A JERKY AND SHUTTERY FEELING LIKE I TOOK OFF TOO FAST EVEN THOUGH I DON'T. ALSO, WHEN ACCELERATING THE RPM'S GO UP WAY TOO FAST AND COME DOWN SLOWLY. *TR

Mileage: 1,800

Jan 12, 2015

WHEN IDLING OR BEGINNING TO ACCELERATE, THE CAR JUMPS. I DON'T KNOW IF IT IS A CLUTCH OR TRANSMISSION PROBLEM. THIS BEGAN THE FIRST WEEKEND I OWNED THE CAR, AUGUST 28, 2014. I WAS TOLD THAT THE ENGINE NEEDED TIME TO "GET USED" TO ME AS A DRIVER, AND THAT THIS IS A DOUBLE CLUTCH SYSTEM, BY THE FORD DEALER I BOUGHT THE CAR FROM. HE SAID IF IT CONTINUED, THEN BY ALL MEANS, SCHEDULE IT FOR REPAIR. IT CONTINUED TO HAPPEN, JUMP/JERK AT SLOW ACCELERATION. I BROUGHT IT TO THE FORD DEALERSHIP ON 12/12/14. I AM SCHEDULED TO HAVE THE CAR LOOKED AT ON 1/27/2015, THAT IS THE EARLIEST DATE THEY WOULD GIVE ME AFTER THE FORD DEALERSHIP INFORMED ME THAT THIS WAS A SPECIAL REPAIR AND THEY ONLY TAKE IN SO MANY FORD FOCUS CARS AT A TIME. THEY ALMOST TRIED TO TALK ME OUT OF SCHEDULING THE APPOINTMENT, THE CLERK SAID THERE WERE NO AVAILABLE APPOINTMENTS AND THEY WOULDN'T BE SCHEDULING ANY MORE FOR AT LEAST IN TO FEBRUARY. I WAS PERSISTENT. *TR

Mileage: 1,200

Jan 7, 2015

TRANSMISSION IS VERY SPORADIC WHEN STARTING FROM A LIGHT. CARS JUMPS FROM FIRST GEAR TO 3RD AND BACK TO SECOND. IT IS HAVING A DIRECT IMPACT ON DRIVING OF THE VEHICLE. I HAVE CONTACTED THE DEALER AND I WAS TOLD FORD ENGINEERING HAS HAD SOME DIFFICULTY IN GETTING THE TRANSMISSION TO REACT EFFECTIVELY WITH THE COMPUTER TO MAKE THE SHIFTING SMOOTH. I NOW HAVE OVER 60,000 MILES ON MY VEHICLE - OUT OF WARRANTY AND THIS ISSUE SEEMS TO BE GETTING WORSE. *TR

Mileage: 42,000

Jan 5, 2015

THE CAR WILL LOOSE POWER WHILE PULLING INTO TRAFFIC; CAUSING THE CAR TO SLOW OR STOP WHILE MERGING OR PULLING INTO TRAFFIC, TRANSMISSION SLIPS, RPM'S HIGH WHILE STOPPED CAUSING CAR TO SPIN TIRES WHEN LETTING OFF THE BRAKE, CAR WILL SHUTTER, JERK AND STALL WHEN ACCELERATING AND LOST OF POWER. ELECTRICAL - LOW GAS WARNING LIGHT AND GAS GAUGE ISN'T CONSISTENT, MILES TO EMPTY WILL DROP 3 TO 5 MILES WITHOUT WARNING WITHIN 1/2 MILE OR SO. RETURNED CAR TO DEALER AND WAS TOLD NOTHING IS WRONG WITH IT, THEY DIDN'T TAKE IT OUT FOR A TEST DRIVE. SECOND APPOINTMENT HAS BEEN MADE WITH ANOTHER FORD DEALER. VARIOUS COMPLAINTS HAVE BEEN MADE BY OTHER DRIVERS OF THIS CAR TO VARIOUS WEBSITES AND WORD OF MOUTH; AND TO FORD WITH NO SOLUTION. *TR

Mileage: 1,200

Dec 29, 2014

AT AROUND 24,000 MILES OUR 2014 FOCUS TRANSMISSION STARTING SHUTTERING DURING TAKE-OFF, MOST NOTABLY BETWEEN 1ST AND 2ND GEAR. IT IS UNPREDICTABLE AND SOMETIMES DANGEROUSLY HESITANT TO GET GOING. YOU HAD BETTER HOPE THE DAY YOU REALLY NEED THE CAR TO MOVE IT DOES; BUT NOT SURGE UNEXPECTEDLY. THE MOST FRUSTRATING POINT IS FORD SAYS IT'S NORMAL. NORMAL! I HAVE DRIVEN CARS WITH AUTOMATIC AND MANUAL TRANSMISSIONS FOR OVER 35 YEARS NEVER, HAS THIS BEEN NORMAL!!! *TR

Mileage: 24,000

Dec 28, 2014

JERKS AT START, HEAVY SHUDDERS 10 T0 20, RPM PEAKS SUDDENLY; BUT CAR DOESN'T ACCELERATE (RPM DROPS DOWN QUICKLY AND CAR ACCELERATES) WHILE CRUISING AROUND 40 TO 45 CAR SHUDDERS AS IF CLUTCH IS SLIPPING WHEN TRYING TO ACCELERATE LIGHTLY; BUT DURING THIS TIME THE CAR DOESN'T ACCELERATE. TRIED MODIFYING DRIVING BY CHANGING EASING ACCELERATOR WHEN IT SEEMS TO SHIFT/ WHEN RPM DROPS FOR A SHIFT - DOESN'T HELP. DEALER HAS REPROGRAMMED AND THEN SUBSEQUENTLY CHANGED THE CLUTCH ASSEMBLY AND SEALS. DIDN'T HELP AND CAUSED THE PROBLEMS AT HIGHER SPEEDS. WILL TAKE BACK TO DEALER TO SEE WHAT ELSE CAN BE DONE

Mileage: 11,000

Dec 22, 2014

2014 FORD FOCUS SE HAS A HESITATION ON ACCELERATION (PERHAPS TRANSMISSION OR ENGINE COMPUTER) THAT HAS ON MULTIPLE OCCASIONS WHILE MERGING INTO HEAVY TRAFFIC, CREATING HAZARDOUS SITUATION. *MW THE CONSUMER STATED SEVERAL REPROGRAM FUNCTIONS WERE PERFORMED BY THE DEALER. THE CONSUMER STATED FREQUENTLY, ON A COLD START-UP, WHEN HE SHIFTED FROM REVERSE TO DRIVE THE VEHICLE HESITATED BRIEFLY AS IF IT WAS NOT IN THE CORRECT GEAR. *JB

Dec 17, 2014

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE AUTOMATIC TRANSMISSION CHANGED GEARS WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

Mileage: 12,000

Dec 2, 2014

ON AUGUST 27, 2014 I WAS IN THE PROCESS OF MAKING A RIGHT TURN FROM WEST BOUND ADAMS STREET TO NORTH BOUND 19TH AVENUE IN PHOENIX ARIZONA WHEN THE CAR STOPPED MOVING FORWARD. THE CAR ACTED AS IF IT WENT OUT OF GEAR; ENGINE WAS STILL RUNNING, BUT CAR WAS NOT MOVING FORWARD. THEN SUDDENLY THE CAR JERKED GOING FORWARD AT AN UNCONTROLLABLE SPEED. I WAS NOT ABLE TO CONTROL THE CAR AS IT DROVE INTO THE WRONG LANE OF TRAFFIC. I WAS FORTUNATE THERE WAS NOT ANOTHER CAR IN THAT OTHER LANE AT THAT TIME. I FILED A COMPLAINT ABOUT THIS CAR PREVIOUSLY, PRIOR TO THIS INCIDENT OCCURRING. I HAD READ THAT THERE ARE A LOT OF OTHER COMPLAINTS REGARDING THE FORD FOCUS AND THERE IS A CURRENT CLASS ACTION LAW SUIT IN THE STATE OF CALIFORNIA. FORD IS ATTEMPTING TO HIDE THEIR DEFECTIVE BY ATTEMPTING TO REPROGRAM THE COMPUTER AND DENYING ANY DEFECT. THE CAR HAS TRANSMISSION PROBLEMS THAT IS PLACING THE PUBLIC IN DANGER OF LIFE THREATENING AND OR PHYSICAL INJURY. *TR UPDATED 12/29/2015*JS

Mileage: 1,900

Nov 23, 2014

THE VEHICLE LURCHES RAPIDLY AFTER NEARLY STALLING WHEN TRANSITIONING BETWEEN 1ST AND SECOND GEAR AND IT NEARLY CAUSED ME TO REAR-END A DRIVER IN FRONT OF ME. I HAVE A GREAT FEAR OF THIS HAPPENING AGAIN. *TR

Mileage: 9,544

Nov 21, 2014

THIS IS MY THIRD FORD FOCUS SE IN LESS THAN A YEAR. MY FIRST WAS A MANUAL TRANSMISSION AND AFTER A FEW HUNDRED MILES I HAD DIFFICULTY GETTING THE STICK INTO REVERSE. I TOOK IT TO THE DEALER WHO AFTER A DAY OF TESTING TOLD ME NOTHING WAS WRONG. THEY WERE NEVER ABLE TO RE-CREATE THE PROBLEM BUT IT ALWAYS CAME AND WENT OVER TIME. I EVENTUALLY TRADED IT BACK IN FOR THE AUTOMATIC EARLY 2014. THE CAR DROVE LIKE A DREAM UNTIL 600 MILES THE CAR WAS IN DRIVE WHILE GOING 45MPH AND ALL OF A SUDDEN IT ACTED LIKE IT WAS IN NEUTRAL. THE MOTOR WOULD JUST REV BUT THERE WAS NO POWER TO THE WHEELS. I PULLED OFF THE ROAD AND SELECTED PARK, DRIVE AND REVERSE BUT THEY ALL ACTED AS NEUTRAL.... THE DEALER CAME AND PICKED THE VEHICLE UP AND DID SOME SORT OF RESET ON IT IN THE PARKING LOT. THE CAR THEN DROVE BUT THEY STILL TOOK IT WITH THEM TO THE DEALER. THE NEXT DAY THEY TOLD ME THEY DROVE AND TESTED THE VEHICLE ON A MACHINE AND ALL THE PARAMETERS WERE FINE....I TOLD THEM "YOU RESET MY CAR BEFORE TESTING SO OFCOURSE ITS ACTING FINE NOW." I TOLD THEM I DID NOT WANT THE CAR BACK AND NOR DID I WANT ANOTHER FORD FOCUS. MIND YOU I HAD TO CARRY NEGATIVE EQUITY FROM THE FIRST ONE TO THIS ONE. THE DEALER AGREED TO BUY THE VEHICLE BACK AT ITS REDUCED STICKER PRICE ONLY WHICH LEFT ME WITH A SUBSTANTIAL AMOUNT OF NEGATIVE EQUITY YET AGAIN WHICH THE ONLY VEHICLE ON THE LOT THAT COULD HOLE IT WAS OF COURSE....A FORD FOCUS...I AM NOW IN MY 3RD 2014 FOCUS SE AND IT HESITATES AND JERKS FROM TIME TO TIME AND ONCE THE TRANSMISSION FAULT LIGHT CAME ON BUT DISAPPEARED AFTER I TURNED THE CAR OFF AND THEN BACK ON...THIS CAR IS UNSAFE AND HAS CAUSED A BURDEN ON ME FINANCIALLY. I AM AN ACTIVE DUTY MILITARY MEMBER AND ALL I WANTED WAS A SAFE CAR TO GET ME TO WORK. I PLEADED FOR THEM TO JUST TAKE THE CAR BACK AND SETTLE THE NEGATIVE EQUITY THEY CREATED...FORD DID NOT CARE. *TR

Mileage: 5,200

Nov 20, 2014

THE CAR SHUDDERS, GRINDS AND SKIPS TRANSMISSION BETWEEN GEARS. I'VE HAD IT IN THE SHOP 4 TIMES IN 11 MONTHS AND IT IS A BRAND NEW 2014 FORD FOCUS SE (4 DOORS). *TR

Mileage: 7,000

Nov 18, 2014

THIS VEHICLE HESITATES UPON ACCELERATION, LOWERS RPMS, JERKS MAKING A CLICKING NOISE AND REVS UP THE RPMS ONCE IT ACCELERATES IT HAS HESITATION AND IS NOTIFIABLE THAT THE TRANSMISSION IS CHANGING GEARS THERE IS A LAG AS IF IT WAS A MANUAL AND THE OPERATOR COULD NOT CHANGE GEARS APPROPRIATELY. THE VEHICLE ALSO TENDS TO ROLL IN A REVERSE MOTION AS IF IN REVERSE UPON INCLINATION. UPON ENGAGING THE BRAKES THERE IS A POPPING NOISE. THE VEHICLE ALSO SOUNDS AS THOUGH IT HAS THE KEY IN AND ISN'T TURNED OVER COMPLETELY TO START AT TIMES VEHICLE IT TURNED OFF, IN PARK, WITHOUT KEY IN THE IGNITION, AND REMAINED THIS WAY FOR ANY PERIOD OF TIME. THIS 2014 FORD FOCUS WAS MANUFACTURED 6-17-2014 IN THE MICHIGAN ASSEMBLY PLANT. *TR

Mileage: 100

Nov 18, 2014

THIS VEHICLE HESITATES UPON ACCELERATION, LOWERS RPMS, JERKS AND JOLTS MAKING A CLICKING NOISE AND REVS UP THE RPMS ONCE IT ACCELERATES(THERE IS A NOTICEABLE DELAY) IT HAS DANGEROUS HESITATION/ DELAY AND IS NOTIFIABLE THAT THE TRANSMISSION IS CHANGING GEARS THERE IS A LAG AS IF IT WAS A MANUAL AND THE OPERATOR COULD NOT CHANGE GEARS APPROPRIATELY, AND GRINDING NOISE. THE VEHICLE ALSO TENDS TO ROLL IN A REVERSE MOTION AS IF IN REVERSE UPON INCLINATION. UPON ENGAGING THE BRAKES THERE IS A POPPING NOISE. THE VEHICLE ALSO SOUNDS AS THOUGH IT HAS THE KEY IN AND ISN'T TURNED OVER COMPLETELY TO START AT TIMES VEHICLE IT TURNED OFF, IN PARK, WITHOUT KEY IN THE IGNITION, AND REMAINED THIS WAY FOR ANY PERIOD OF TIME. THERE HAS ALSO BEEN A NOTICEABLE SMELL OF BURNING RUBBER WHEN OCCUPYING THE VEHICLE. THIS VEHICLE WAS TAKEN BACK TO THE DEALERSHIP AND I WAS ADVISED THAT THE TRANSMISSION HAS TO LEARN YOUR DRIVING HABITS AND SEAL ITSELF UP I WAS GIVEN A PAPER ON THE TRANSMISSION, AND ADVISED IT SHOULD CORRECT ITSELF IN 2000 MILES. WELL IT HASN'T, AND THIS POSES A DANGEROUS AND INANIMATE DANGER TO MY FAMILY AS WELL AS OTHERS ON THE ROAD AT THE SAME TIME AS I AM IN THIS VEHICLE. THIS IS UNACCEPTABLE MANUFACTURING AND FRAUD FORD MOTOR COMPANY SHOULD BE HELD LIABLE FOR THIS VEHICLE AS WELL AS THE OTHERS THEY MALICIOUSLY AND INTENTIONALLY MANUFACTURED TO ONLY INCREASE THEIR PERSONAL WELFARE AND GREED WITHOUT THE COMPASSION OF HUMAN LIFE, AND INTEGRITY OF THEIR PRODUCTS. I HAVE BOUGHT SEVERAL FORD VEHICLES, AND BEEN LOYAL TO A COMPANY THAT HAS A LOW MORAL AND CUSTOMER SERVICE STANDARDS. *TR

Mileage: 100

Nov 13, 2014

IN TRAFFIC MY CAR MOVED TOO SLOW THEN TOO FAST AND IT FELT LIKE I WAS LOSING CONTROL OF IT. IT WAS JOLTING FORWARD THEN BACKWARD. A LIGHT CAME ON THE DASH SAYING FAULTY TRANSMISSION SERVICE NOW. I HAD ONLY 3 BLOCK TO DEALERSHIP TO GO AND THE CAR ALMOST CUT OUT THE WHOLE TIME. THEN IT WOULD NOT GO IN REVERSE, DEALERSHIP (NORRIS FORD) REPROGRAMMED THE CAR. I DROVE THE 1 MILE HOME IN SMOOTHNESS, BUT NOTICED WHEN I GOT HOME THE CLOCK WAS NO LONGER WORKING. IN THE MORNING I SAW THE DATE AND CLOCK BOTH WERE WRONG AND THEY WOULD NOT RESET. SO I CALLED DEALERSHIP AND WAS TOLD TO BRING IT BACK. ABOUT 7 BLOCKS FROM THE DEALERSHIP I HAD TO STOP FOR RED LIGHT AND WHEN I TOUCH LIGHTLY ON THE GAS PEDAL THE CAR JOLTED ACROSS THE STREET! AGAIN I WAS LOSING CONTROL OF THE CAR. I TOLD THE SERVICE DEPARTMENT AND THIS TIME THEY CHANGED THE CLUTCH. I AM SCARED TO DRIVE MY BRAND NEW FORD FOCUS FOR FEAR OF IT STOPPING IN TRAFFIC NOW. I HAVE ONLY OWNED THIS CAR 3 MONTHS AND IT HAD 172 MILES ON IT WHEN I BOUGHT IT THAT WERE SUPPOSE TO HAVE BEEN TEST DRIVING MILES I ONLY ADDED 273 MILES BEFORE THE FIRST INCIDENT. I FEAR FOR MINE AND OTHERS SAFETY WHEN I DRIVE NOW. YES I DROVE THE CAR SINCE THE REPLACED CLUTCH AND RIGHT NOW AFTER 20 MILES OF DRIVING IT SEEMS OK BUT IF THE SAME KIND OF CLUTCH WAS PUT BACK INTO THE CAR I FEAR IT WILL HAPPEN AGAIN. TOTAL MILES ON MY CAR NOW IS ONLY 486. *TR

Mileage: 445

Nov 6, 2014

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH UP AN INCLINE, THERE WAS AN ABNORMAL VIBRATING NOISE COMING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT WHEN ACCELERATING FROM A STOP, THE VEHICLE JERKED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20.

Mileage: 20

Nov 5, 2014

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 8 MPH, THE VEHICLE SHOOK INTERMITTENTLY WHILE THE CONTACT WAS ACCELERATING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

Nov 5, 2014

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 8 MPH, THE VEHICLE SHOOK INTERMITTENTLY WHILE THE CONTACT WAS ACCELERATING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

Nov 4, 2014

I FILED A COMPLAINT LAST MONTH ON 9/17/14 #10637121 ABOUT THE TRANSMISSION GRINDING, LURCHING FORWARD AND SHIFTING POORLY. I TOOK IT TO THE DEALER AND THEY "RESET THE TRANSMISSION" AND I WAS ADVISED TO DRIVE THE CAR NICE AND WAS HANDED A PAPER ON THE TRANSMISSION ON THE FOCUS. ON 10/26/14 (9606 MILES), I HAD A MAJOR COOLANT LEAK AND HAD TO HAVE MY VEHICLE TOWED TO THE DEALER FOR SERVICE THE NEXT DAY. WHILE THERE I ALSO ASKED THEM TO LOOK AT THE TRANSMISSION AGAIN. I WAS ARGUED WITH AND HANDED A PAPER ON THE DUAL CLUTCH MANUAL TRANSMISSION AND WHAT TO LISTEN FOR. I EXPLAINED THAT WHAT I WAS NOTICING (GRINDING, LURCHING AND HITTING THE GAS AND THE CAR NOT GOING) WAS NOT NORMAL AND WAS ADVISED THAT THEY WOULD "LOOK" AT THE TRANSMISSION BUT WITH THEM RESETTING IT, THERE WAS PROBABLY NOTHING THEY CAN DO. AFTER A DAY AND A HALF OF MISDIAGNOSIS OF WHAT WAS WRONG WITH MY CAR, I WAS ADVISED THAT MY HEATING CORE WAS LEAKING AND TOLD THAT MY TRANSMISSION WAS FINE (NO LEAKS). I SPOKE TO THE SERVICE MANAGER AND INSISTED THAT THERE WAS AN ISSUE WITH THE TRANSMISSION. HE AGREED TO TEST DRIVE IT AND CALLED AWHILE LATER AND SAID THAT THEY HAD HOOKED IT UP TO A MACHINE TO TEST THE VIBRATIONS IN THE ENGINE AND THAT MY FOCUS ENGINE VIBRATIONS FAR EXCEEDED THE NORMAL AND THEY WOULD BE APPROVED BY FORD TO REPLACE THE TRANSMISSION. I JUST GOT MY CAR BACK TODAY AND ON THE SERVICE ORDER THEY 1) REPLACED THE HEATING CORE AND 2) REPLACED THE CLUTCH ASSEMBLY. WHEN THEY TOOK APART THE OLD CLUTCH, THEY FOUND SHARDS OF CLUTCH IN THE BELL-HOUSING AND METALLIC FLAKES. SO FOR NOTHING BEING WRONG, SHARDS OF CLUTCH SOUND SERIOUS TO ME!! MY CAR IS ONLY 7 MONTHS OLD (ONE ROAD TRIP TO NORTH CAROLINA) AND IT HAS LOST VALUE AND I WORRY ABOUT FUTURE CLUTCH ISSUES. THE 2014 FORD FOCUS STILL ONLY HAS A STANDARD WARRANTY ON THE TRANSMISSION/CLUTCH. *TR

Mileage: 9,606

Oct 30, 2014

THE TRANSMISSION ON THIS VEHICLE IS VERY POOR. IT LAGS, SHUDDERS VIOLENTLY, KNOCKS, ETC. IT EVEN SOMETIMES JOLTS FORWARD OR HESITATES. THESE ISSUES OCCUR IN HEAVY TRAFFIC, ON HILLS, AND ON TURNS. I FEEL VERY UNSAFE AND WORRIED ABOUT THESE ISSUES WHILE I'M DRIVING THIS CAR. *TR

Mileage: 15,000

Oct 30, 2014

WHEN I ACCELERATE THE CAR SHAKES BECAUSE THE TRANSMISSION DOES NOT WANT TO SHIFT. I UNDERSTAND IT IS A DUEL CLUTCH SYSTEM BUT IT SHOULDN'T SHAKE THE WHOLE CARE AND HESITATE TO SHIFT. I HAVE TAKEN THE CAR BACK NUMEROUS TIMES AND THEY SAID THEY FIXED THE PROBLEM BUT A DAY LATER THE PROBLEM COMES BACK. NOW THERE IS A GRINDING NOISE I HEAR ALL THE TIME WHEN I'M DRIVING. I ALSO FILED A LEMON LAW AND THEY SAID IT DOES NOT MEET THE LEMON LAW STANDARDS ACCORDING TO MY STATE. I'M GOING TO TAKE IT IN AGAIN FOR THE FOURTH TIME SO THEY CAN "FIX" THE PROBLEM AND IF THEY DON'T THEN I'LL FILE ANOTHER LEMON LAW!!! *TR

Mileage: 2,272

Oct 27, 2014

FORD FOCUS TITANIUM - AT 6,200 MILES WHEN ATTEMPTING TO START OUT AT LOW SPEEDS, TRANSMISSION SHUTTERS AS IF IT IS CONFUSED AS TO WHAT GEAR IT SHOULD BE IN. DEALER ADVISED THAT THERE ARE NO ERROR CODES AND VEHICLE IS WORKING AS DESIGNED. VEHICLE NOW HAS 8,000 MILES AND TRANSMISSION IS BEGINNING TO HESITATE AND SHUTTER WHEN ATTEMPTING TO YIELD ON TO FREEWAY. CONTACTED FORD CORPORATE CUSTOMER CARE- ADVISED TO TAKE VEHICLE BACK TO FORD DEALER FOR ADDITIONAL EVALUATION.. *TR

Mileage: 6,200

Oct 23, 2014

VEHICLE IS EQUIPPED WITH FORD'S 'AUTOMATIC/MANUAL HYBRID' TRANSMISSION. VEHICLE BEGAN STUTTERING ABOUT A MONTH AFTER PURCHASING. PURCHASED VEHICLE BRAND NEW IN JANUARY WITH 44 MILES ON IT. WHEN ACCELERATING FROM FULL STOP, VEHICLE SHUDDERS AS IF THERE WERE ISSUES WITH THE AIR INTAKE, FUEL, OR TRANSMISSION. TOOK VEHICLE BACK TO TWO SEPARATE FORD DEALERSHIPS (INCLUDING WHERE VEHICLE WAS PURCHASED) AND WAS TOLD THAT THAT'S JUST HOW IT RUNS. PREVIOUS CAR WAS A MANUAL. WHOMEVER IS OPERATING THE CLUTCH UNDER THE HOOD, NEEDS A LESSON IN DRIVING! FEELS LIKE VEHICLE IS GOING TO STALL EVERY TIME. *TR

Mileage: 200

Oct 22, 2014

ON AUGUST 2, 2014 PURCHASED THIS VEHICLE NEW AT TED BRITT FORD AND FAIRFAX VIRGINIA ON THE WAY HOME FELT THE TRANSMISSION SLIPPING CALL DEALER ON AUGUST 4TH 2014 WAS TOLD THE TRANSMISSION WAS COMPUTER DRIVEN AND NEEDED TO GET USED TO THE WAY I DROVE OCTOBER 1ST 2014 STILL HAVING PROBLEMS WITH TRANSMISSION SEEMS TO BE GETTING WORSE MILEAGE 1,707 MILES WENT TO HAGERSTOWN FORD TO HAVE TRANSMISSION CHECK THEY INFORMED ME COMPUTER HAD THE NEWEST UPDATE FOR THE TRANSMISSION VEHICLE WAS DRIVEN BY TECHNICIAN AND SERVICE DIRECTOR SERVICE ORDER SAYS VEHICLE COMPARES WITH SIMILAR VEHICLES OK AT THIS TIME SOFTWARE IS CURRENT AND UP-TO-DATE NO FURTHER ACTION REQUIRED AT THIS TIME. *TR

Mileage: 50

Oct 22, 2014

THE VEHICLE REGULARLY SHUDDERS WHEN ACCELERATING FROM A DEAD STOP AND HESITATES WHEN ACCELERATING FROM A LOW SPEED ROLL. LESS FREQUENTLY THE TRANSMISSION SEEMS TO LAG AND THEN LUNGE WHEN THE ACCELERATOR IS APPLIED WHILE THE VEHICLE IS DECELERATING AND THE TRANSMISSION IS DOWNSHIFTING. THE DEALER REPRESENTATIVE INDICATED THE PROBLEMS ARE COMMON FOR WHICH THERE IS NO CORRECTIVE ACTION. THE DEALER EXPLAINED THAT THE VEHICLE HAS THE MOST CURRENT TRANSMISSION SOFTWARE UPDATE. WHEN THE COMPLAINT WAS BROUGHT TO THE ATTENTION OF FORD, THROUGH A PHONE NUMBER PROVIDED BY THE DEALER, THE EXISTENCE OF A KNOWN PROBLEM WAS DENIED BY FORD. DURING THE COMPLAINT INVESTIGATION THE DEALER REPRESENTATIVE DENIED STATING THAT THERE IS A KNOWN ISSUE. THE SHUDDERING AND HESITATION CHARACTERISTICS PRESENT A SAFETY ISSUE WHEN QUICK ACCELERATION IS REQUIRED. THE HERKY JERKY NATURE OF THE SHUDDERING AND TRANSMISSION SHIFTING CAUSE CONCERN THAT, IN THE FUTURE, THE PARTS IN THE TRANSMISSION WILL WEAR AND FAIL PREMATURELY. *TR

Mileage: 2,200

Oct 21, 2014

IN JUNE OF 2014 NOT EVEN A FULL 6 MONTHS AFTER I BOUGHT MY 2014 FORD FOCUS IT STARTED TO HAVE TRANSMISSION PROBLEMS. IT FEELS LIKE IT'S HAVING A HARD TIME ACCELERATING AND WHEN IT FINALLY GETS MOVING IT JERKS ALL OVER THE PLACE. I FEEL LIKE I'M DRIVING A MANUAL AND IT'S AN AUTOMATIC. I HAVE BROUGHT MY CAR BACK INTO THE DEALERSHIP WHERE THEY TELL ME THAT THEY CAN'T FIND THE PROBLEM. *TR

Mileage: 4,000

Oct 21, 2014

WHILE DRIVING THE VEHICLE, THE TRANSMISSION LIGHT CAME ON AND IT BEGAN TO SPUTTER. WHILE ON THE HIGHWAY TO TAKE IT TO THE DEALERSHIP, IT ACCELERATED THEN JERKED AND DROPPED DOWN TO 50 MPH WHILE MY FOOT WAS STILL ON THE GAS. AT TIMES, IT SLOWED NEARLY TO A STOP THEN WOULD LURCH FORWARD. TOOK IT TO THE DEALERSHIP WHERE WHEN THE VEHICLE WAS TURNED OFF THEN BACK ON, THE WARNING LIGHT WENT AWAY. HAVING TO TRANSPORT YOUR CHILDREN DAILY MAKES IT A CONCERN ESPECIALLY UPON READING REPORTS ABOUT OTHER OWNERS OF THIS 2014 FORD FOCUS ARE HAVING THE EXACT PROBLEM FOR WHICH NOTHING IS BEING DONE. *TR

Mileage: 4,434

Oct 16, 2014

WHEN I STOP AT A STOP SIGN OR LIGHT AND THEN TAKE OFF AGAIN MY CAR SHUDDERS AS I TRY TO START DRIVING. THEN, WHEN I TRY TO ACCELERATE IT LAGS, AND I HAVE TO PUT THE PEDDLE ALL THE WAY TO THE FLOOR BEFORE IT WILL ACCELERATE EVEN THE SLIGHTEST BIT. THIS OCCURS EVERY SINGLE TIME I DRIVE MY CAR. OFTEN WHEN I ATTEMPT TO DRIVE OFF AND I PUT MY FOOT DOWN ON THE GAS PEDAL, THE TRANSMISSION SLIPS MIDWAY THROUGH AND AFTER THE INITIAL TAKE OFF THE CAR STALLS. THIS HAS ALMOST CAUSED ME TO GET HIT MULTIPLE TIMES. THIS IS NOT SAFE. PLEASE DO SOMETHING ABOUT THIS BECAUSE IT IS A SERIOUS HAZARD. *TR

Oct 11, 2014

THE SHUDDERING CLUTCH/TRANSMISSION ISSUE SEEMS TO COME STANDARD WITH THESE CARS. I BOUGHT A 2013 TITANIUM FOR MY WIFE AND I AND WE BOTH IMMEDIATELY NOTICED THE SHUDDERING ON TAKE-OFFS. WE WERE TOLD BY THE DEALER THAT THE SHUDDERING IS CAUSED BY OUR METHOD OF DRIVING, AND WERE ACTUALLY TOLD TO ACCELERATE MORE FROM STOPS. WE WERE TOLD THAT THIS CAR IS LIKE HAVING A MANUAL TRANSMISSION AND HAS TO BE DRIVEN SIMILAR, HUH, BUT I BOUGHT AN AUTOMATIC TRANSMISSION AND AFTER DRIVING FOR OVER 30 YEARS I HAVE TO RETRAIN ON HOW TO DRIVE THIS CAR. WE PAID ALOT FOR THIS CAR AND HOPE THAT FORD TAKES CARE THIS PROBLEM AND STOP TELLING THESE DEALERSHIP TO TELL THE CUSTOMER THAT THEY ARE DRIVING THE CAR WRONG. THE CAR OCCASIONALLY JOLTS FORWARD WHEN SHIFTING AT LOW GEAR. WIFE AND I ARE AFRAID OF REAR ENDING SOMEONE. *TR

Mileage: 10

Oct 10, 2014

WHEN TAKING OFF FROM A STOP THE CAR WOULD JUMP/SHUDDER AT TAKE OFF. WHEN TURNING LEFT IN ADDITION TO A SHUDDER YOU WOULD HEAR A CLUNKING SOUND. WHEN THE ROADS ARE WET AND YOU TRY TO TURN THE CAR SHUDDERS AND SLIDES ON THE ROAD. GOING DOWN THE ROAD IN RUSH HOUR YOU WOULD BE SHUDDERING ALL THE WAY DOWN THE ROAD. *TR

Mileage: 19,894

Oct 7, 2014

VEHICLE HAS A INHERENT PROBLEM WITH THE AUTOMATIC TRANSMISSION. IT SEEMS TO SLIP AND CAUSE THE VEHICLE TO JERK FROM A START. DEALER SAYS IT IS NORMAL AND REFUSES TO DO ANYTHING ABOUT IT. VEHICLE WAS RETURNED TO SERVICE DEPARTMENT A TOTAL OF 3 TIMES.THIS IS A VERY DANGEROUS SITUATION AND IS UNSAFE.THIS VEHICLE NEEDS TO BE RECALLED TO HAVE THIS ADDRESSED BEFORE SOMEONE GETS KILLED. *TR

Mileage: 7,500

Oct 6, 2014

GEARS STARTED GRINDING BETWEEN THE 2ND AND 3RD GEAR. WHEN THIS HAPPENS, AN ERROR MESSAGE POPS UP ON SCREEN AND THE CAR STARTS JUMPING. THIS HAPPENED IN A NEW CAR WITH LESS THAN 1,000 MILES. TAKING TO A DEALERSHIP RESULTED IN A CURSORY GLANCE WITH NO PROBLEMS REPORTED. BUT THE INCIDENT HAPPENED TWICE AFTER THAT. DIFFICULT TO REPRODUCE, BUT IS A PERSISTENT PROBLEM, AS OTHER OWNERS OF THE SAME MODEL HAVE REPORTED. A "FIX" BY FORD TRANSFERS THE PROBLEM TO A HIGHER GEAR WHICH INCREASES THE POSSIBILITY OF A CRASH AT HIGH SPEEDS. *TR

Mileage: 990

Oct 3, 2014

I PICKED UP MY REPAIRED/REPLACED CAR YESTERDAY AT 2 PM. THE SERVICE DEPARTMENT REPLACED THE CLUTCH, SEAL AND WIRING ASSEMBLY. I WAS TOLD THAT THE CAR WOULD HAVE TO "RE-LEARN" MY DRIVING HABITS AND THAT WOULD TAKE ABOUT 2 WEEKS. I DROVE THE CAR HOME AND PARKED IT. MY HUSBAND CAME HOME FROM WORK AND HE STARTED THE CAR AT 5:20PM. HE PLACED THE CAR IN REVERSE AND THE CAR LUNGED FORWARD WITH THE CAR IN REVERSE. HE HAD TO STOMP ON THE BRAKES. HE REPEATED THIS 3 TIMES. I IMMEDIATELY CALLED THE SERVICE DEPARTMENT AND HER RESPONSE WAS "I WILL GET THE CAR TOWED BACK TO THE SHOP". SO WE DECIDE TO GO BACK OUT AND TRY IT AGAIN. THIS TIME I HAD MY VIDEO ROLLING. I HAVE IT DOCUMENTED THAT THE CAR WAS IN REVERSE ( THE BACK-UP LIGHTS ARE ON CAMERA) AND THE CAR IS MOVING FORWARD. NOT ONLY DO I NOW HAVE THIS ISSUE MY CAR IS GRINDING AND CLANKING AND MAKING ALL KINDS OF ODD NOISES THAT WEREN'T THERE BEFORE THE REPAIRS WERE DONE. I'M APPALLED THAT FORD IS NOT DOING SOMETHING ABOUT ALL THESE ISSUES. IF A CHILD OR ONE OF MY PETS WOULD HAVE BEEN IN FRONT OF THE CAR THEY WOULD HAVE BEEN RAN OVER. THIS IS TOTALLY UNACCEPTABLE. ROADSIDE ASSISTANCE IS COMING TO TOW MY CAR BACK TO THE SERVICE DEPT. AND I ONCE AGAIN WILL BE STUCK IN A STINKY RENTAL CAR WHEN I HAVE A CAR WITH ONLY 7000 MILES ON IT AND I CAN'T DRIVE IT BECAUSE IT'S NOT SAFE. *TR

Mileage: 7,309

Oct 2, 2014

I HAVE THE SAME ISSUE AS EVERYONE ELSE WITH THE STUTTERING SHIFTING. I COMPLAINED ABOUT IT WITHIN A DAY OF FIRST PURCHASING THE VEHICLE AND WAS TOLD THAT IS HOW THE CAR IS SUPPOSED TO SHIFT, THEY WOULD NOT EVEN LOOK AT IT. I WAS TOLD THAT I JUST HAVE TO ACCELERATE THROUGH IT. I HAVE LEARNED NOT TO PUT MYSELF IN A POSITION WHERE THIS MAY THREATEN AN ACCIDENT FOR ME BUT IT IS STILL A HUGE SAFETY CONCERN WHERE I HAVE TO CONSTANTLY THINK ABOUT HOW THE VEHICLE WILL PERFORM PULLING OUT INTO TRAFFIC AND TYPICALLY WAIT FOR A LARGER OPENING JUST IN CASE THE CAR WANTS TO ACT UP. *TR

Mileage: 7

Oct 1, 2014

THE VEHICLE ON ACCELERATION SHUTTERS, THIS IS A KNOW PROBLEM. I KNOW THAT FORD AND THE NHTSA HAVE KNOWN ABOUT THIS PROBLEM WITH THE 2014 FORD FOCUS. I DON'T KNOW WHY A RECALL HAS NOT BEEN ISSUED, THIS IS A SAFETY HAZARD, WHEN PULLING INTO ONCOMING TRAFFIC. I HAVE HAD THE CLUTCHES REPLACED ONCE, AND THE VEHICLE STILL SHUTTERS, NOT A MUCH, AND I AM BEING TOLD THAT IT FALLS WITHIN THE LIMITS SET BY FORD MOTOR COMPANY. I AM NOT HAPPY WITH THIS ALTERNATIVE, AND THE PROBLEM SHOULD BE FIXED ALTOGETHER. THE VEHICLE IS STILL MAKING NOISE, I HAVE BEEN TOLD BY RUIDOSO FORD THAT THIS NOISE IS NORMAL. I HAVE MY DOUBTS. I AM LOOKING AT THIS ARM OF THE US GOVERNMENT TO MAKE SURE THAT THE VEHICLE I AM DRIVING IS SAFE AND THAT RECALLS ARE DONE EFFICIENTLY AND PROMPTLY. *TR

Mileage: 33,000

Sep 30, 2014

WHILE DRIVING UP A HILL I STEPPED ON THE GAS SO I COULD KEEP UP WITH TRAFFIC AND THE VEHICLE BOGGED DOWN AND SLOWED TO ABOUT 15 MPH BEFORE THE TRANS MISSION KICKED IN AND THE CAR STARTED MOVING AGAIN. ALSO SOMETIMES WHEN YOU ARE TAKING OFF FROM A STOP THE CAR WILL LUNG FORWARD INTO TRAFFIC ALSO WHEN DRIVING ABOUT 10 MPH THE TRANSMISSION WILL CONSTANTLY SHIFT UP AND DOWN AND JERK LIKE IT IS LOOKING FOR THE CORRECT GEAR. WAS TOLD BY THE DEALER THAT FORD IS AWARE OF THESE PROBLEMS BUT CONSIDERS THEM WITH SPEC FOR THIS TYPE OF AUTOMATIC TRANSMISSION. WHEN YOU BRING THE CAR INTO THE SHOP THE FIRST THING THEY DO IS GIVE YOU A 2 PAGE HANDOUT DESCRIBING HOW THIS AUTOMATIC WORKS BUT MY PROBLEMS ARE MUCH WORSE THAN WHAT THEY DESCRIBE YET THEY CAN'T FIND ANYTHING WRONG. I AM AFRAID TO DRIVE THIS CAR IN TRAFFIC BECAUSE YOU NEVER KNOW WHAT IT IS GOING DO. IT WOULD HAVE BEEN NICE TO HAVE SEEN THIS HANDOUT BEFORE PURCHASING THE VEHICLE AS I PROBABLY WOULDN'T OWN THE LEMON NOW. *TR

Mileage: 3,215

Sep 30, 2014

I IMMEDIATELY NOTICED THAT THE CAR SEEMED TO BE SLIPPING GEARS/TRANSMISSION. I PUT THE CAR IN REVERSE AND IT ACTED LIKE THE EMERGENCY BRAKE WAS ON AND IT WASN'T. WHEN ACCELERATING THE CAR HESITATES, SHUTTERS, SLIPS GEARS AND STALLS. I HAVE HAD THE CAR COMPLETELY STALL OUT IN DRIVE AND IN REVERSE. I'M AFRAID TO PULL OUT INTO TRAFFIC UNLESS IT IS COMPLETELY CLEAR. I CALLED ABOUT THE ISSUE AND WAS TOLD THAT IT HAD TO LEARN MY DRIVING HABITS. WELL I NOW HAVE 7000 MILES ON MY CAR BOUGHT IN FEB 2014 AND IT IS WORSE THAN EVER. TODAY I TOOK IT INTO THE SHOP FOR A "COMPUTER UPDATE". THEN WAS TOLD IT'S MORE THAN THAT AND THAT THEY WOULD HAVE TO KEEP MY CAR BECAUSE OF CLUTCH. IT'S A NEW CAR AND I SHOULDN'T BE AFRAID TO DRIVE MY CAR AND GET HURT. WHAT ARE YOU GOING TO DO WHEN THE CAR LUNGES OUT INTO TRAFFIC OR STALLS WHEN I PULL OUT BECAUSE IT HAS A "COMPUTER UPDATE" ISSUE AND I'M KILLED? THE SERVICE TECH TOLD ME THAT HE HIMSELF HAD OWNED ONE AND GOT RID OF IT BECAUSE OF THE ISSUES. I WANT SOMEONE TO CONTACT ME ABOUT THIS ASAP. IT'S NOT NORMAL TO HAVE A NEW CAR THAT WON'T ACCELERATE AND STAY IN GEAR. *TR

Mileage: 140

Sep 27, 2014

I BOUGHT MY CAR NEW BACK IN FEBURARY 2014. IT DOES ALL KINDS OF THINGS!! IT DOES NOT SHIFT RIGHT. IT JERKS, SLIPS, REVS HIGH. IF YOU NEED TO ACCELERATE IT DOESN'T EVER GEAR DOWN CORRECTLY, EITHER TOO MUCH OR NOT ENOUGH. IT HAS COMPLETELY STALLED AT INTERSECTIONS AND WOULD NOT MOVE. IT WOULD NOT EVEN REV UP. I HAD TO HAVE IT TOWED. IT HAS ACCELERATED INTO TRAFFIC AT A RED LIGHT, TWICE!! AND EACH TIME DID NOT HAVE BRAKES. MY CHILDREN WERE IN THE CAR AND IT WAS A NEAR MISS. MY CHILDREN COULD HAVE BEEN KILLED!! I HAVE HAD IT AT MY FORD DEALERSHIP 5 TIMES!!! YES 5 TIMES!!! EACH TIME IT RUNS FINE AND DOES NOT DO ANYTHING WRONG WHILE THEY ARE CHECKING IT OUT. THE MANAGER OF THE SERVICE DEPT STATES IT IS LIKE A SMARTPHONE AND ONCE YOU CUT IT OFF IT RESETS SO THIS IS PROBABLY WHY THEY CAN'T FIND ANYTHING WRONG WITH IT BY THE TIME THEY GET TO IT. I DO NOT FEEL SAFE DRIVING THIS CAR. BUT IT IS MY ONLY CAR. I DON'T KNOW WHAT TO DO. MY DEALERSHIP STATE THEY CANNOT DO ANYTHING. HELP!!!!!!!!!!!!!!!!!!!!!!!!! *TR

Mileage: 1,000

Sep 26, 2014

VEHICLE SHUTTERS ON TAKE OFF AND RATTLES. THE SHUTTERING AT TIMES CAN BECOME SERIOUS TO THE POINT THE VEHICLE ACTS LIKE IT WANTS TO STALL. I WAS TOLD THAT FORD MOTOR IS VERY AWARE OF THIS PROBLEM WHICH INVOLVES A FAULTY CLUTCH SYSTEM BUT YET WHEN CHECKED BY A COMPUTER, IF THE READING STATES CERTAIN NUMBERS, THEY DON'T WANT TO DO ANYTHING ABOUT IT! THIS IS ABSURD! THIS VEHICLE IS NOT SAFE TO DRIVE YET FORD DOES NOT WANT TO FIX THE VEHICLE. WHEN I DRIVE THIS VEHICLE AT TIMES, THE VIBRATIONS ARE SO SEVERE THAT I HAVE TO LET UP OFF THE ACCELERATOR IN ORDER FOR IT TO STOP. THAT'S WHEN I'M AFRAID THAT I'LL GET HIT. A RECALL NEEDS TO BE DONE ON THIS PROBLEM. THERE HAVE BEEN 36 LAWSUITS FILED JUST IN ONE COUNTY IN PENNSYLVANIA ALONE FOR THIS PROBLEM NHTSA NEEDS TO STEP IN AND MANDATE FORD FOR A RECALL. *TR

Mileage: 10,000

Sep 26, 2014

THE TRANSMISSION SPUTTERS WHEN TAKING OFF FROM A DEAD STOP. AT A CONSTANT SPEED THE CAR SHIFTS INTO A HIGHER OR LOWER GEAR. NOISES ARE MADE GRINDING NOISES WHEN CHANGING FROM 1-2-3 GEARS. *TR

Mileage: 7,500

Sep 24, 2014 Crash

IN JULY I PURCHASED A NEW 2014 FORD FOCUS FOR MY SON. IMMEDIATELY HE COMPLAINED ABOUT IT BEING SLUGGISH AND IT SHIFTED WHEN IT SHOULDN'T AND DIDN'T SHIFT WHEN IT SHOULD. IN AUGUST HE WAS INVOLVED IN AN ACCIDENT WHEN HE BACKED INTO A PARKED CAR. THE EVENT COST ME $525. HE SHIFTED FROM REVERSE TO DRIVE AND PRESSED THE ACCELERATOR BUT HIS CAR KEPT ROLLING BACK UNTIL IT STRUCK A CAR. LAST WEEK WAS THE FIRST TIME MY WIFE OR I DROVE HIS CAR. WHEN SHE RETURNED SHE SAID THAT SHE WOULD NEVER DRIVE THE CAR AGAIN. SHE REPORTED THE SAME TRANSMISSION AND SHIFTING PROBLEMS MY SON HAD MENTIONED. WHEN I DROVE IT TO THE DEALER I PUT THE CAR IN REVERSE AND BACKED OUT OF THE DRIVEWAY. AFTER I WAS IN THE STREET AND TOTALLY STOPPED I PUT THE CAR IN FORWARD AND PRESSED THE ACCELERATOR. NOTHING HAPPENED. I CHECKED THE GEAR INDICATOR AND PRESSED THE ACCELERATOR AGAIN. NOTHING HAPPENED. AFTER SITTING IIN THE THE MIDDLE OF THE STREET FOR SEVERAL SECONDS THE CAR FINALLY MOVED. IT WAS VERY SLUGGISH AND WITHIN THE FIRST 100FT. IT SHIFTED AT LEAST 3 TIMES. PERFORMANCE LIKE THIS CONTINUED EVERY TIME I STARTED FROM A DEAD STOP. I SPOKE WITH THE SERVICE REP ABOUT WHAT I HAD JUST EXPERIENCED. HE SAID THAT THE TRANSMISSION WAS DOING EXACTLY WHAT FORD SAYS IT WAS DESIGNED IT TO DO. HE SAID HE HAD PERSONALLY SCHEDULED OVER 20 2014 FOCUS CARS INTO THE SHOP TO CHECK THE TRANSMISSION BECAUSE OF THE SAME COMPLAINTS. HE SAID FORD HAS A SET OF TESTS AND IF THE CAR PASSED THOSE TESTS THEY WOULDN'T DO ANYTHING. HE SAID EVERY 2014 FOCUS HE AND THE OTHER 7-8 REPS HAD SCHEDULED FOR THE TESTS HAD, BY FORD'S INSTRUCTIONS, PASSED THE TESTS. I SINCERELY REQUEST THAT YOU FORCE FORD TO DO A RECALL ON THESE CARS. NOTING THE LARGE NUMBER OF COMPLAINTS THE CARS OBVIOUSLY HAVE VERY SERIOUS SAFETY ISSUES, ESPECIALLY THEIR FAILURE TO SHIFT WHEN THE DRIVER TAKES THE ACTION TO MAKE THEM SHIFT. *TR

Mileage: 3,000

Sep 24, 2014

FORD FOCUS BEGAN LEAKING FLUIDS DUE TO A MAIN SEAL ISSUE. AUTOMATIC CLUTCH/TRANSMISSION SHUTTERS, JERKS, VIBRATES AND LURCHES AT LOW SPEEDS OR ON HILLS. *TR

Mileage: 9,340

Sep 24, 2014

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH AND ENGAGING THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE FAILURE OCCURRED FOUR TIMES. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15. UPDATED 11/21/14*CN THE CONSUMER ALSO EXPERIENCED A TRANSMISSION SHIFTING PROBLEM. UPDATED 01/08/15

Mileage: 15

Sep 18, 2014

MY 2014 FORD FOCUS HAS ALL OF THE SYMPTOMS BEING REPORTED BY THOUSANDS OF OTHERS SUCH AS JUMPING FORWARD, ENGINE RPM RACING UP AFTER BOGGING DOWN TO RECOVER FROM A STALL. THE TRANSMISSION SOUNDS LIKE A BUCKET OF ROCKS BEING SHAKEN AROUND. CRACKS, BANGS AND WORST OF ALL WHEN PULLING AWAY FROM A LIGHT IT JUST TAKES A BIG GASP, BANGS DOWN TO A LOWER GEAR AND JUMPS FORWARD. GETTING ON THE FREEWAY SAFELY REQUIRES PUSHING THE ACCELERATOR NEAR THE FLOOR AND HOPING IT WILL DOWNSHIFT BEFORE THE TRUCK BEHIND YOU GETS THERE. THIS CAR IS NOT EVEN SAFE IN A PARKING LOT. I HAVE HAD TO STOMP THE BRAKE DOWN HARD TO KEEP FROM HITTING OTHER CARS IN THE LOT AT WORK. THIS HAPPENS AFTER IT NEARLY STALLS THE ENGINE AND RECOVERS BY RACING UP. MY 2014 FOCUS SPENT TWO WEEKS AT GERMAIN FORD AND WAS RETURNED WITH A HORRIBLE RUMBLING SOUND AND IT WAS NEARLY IMPOSSIBLE TO GET IT TO ACCELERATE. THE RUMBLING, THOUGH FELT THROUGH THE CHASSIS, WAS LATER REPORTED TO BE AN IMPROPERLY ASSEMBLED AIR INTAKE? THIS MADE NO SENSE TO ME. I BELIEVE IT WAS THE ENGINE BEING HEAVY LOADED BECAUSE THE FOCUS WOULD NOT DOWNSHIFT. I RETURNED THE CAR TO GERMAIN FORD WHERE THEY KEPT IT FOR ONE DAY AND REPORTED THERE WERE NO FURTHER ISSUES WITH THE CAR. AFTER THIS TWO WEEK REPAIR I WAS PRESENTED WITH A DOCUMENT EXPLAINING THE OPERATION OF THE TRANSMISSION FOR THE FOCUS, NOT BEFORE. THE DOCUMENT DOES NOT MENTION THE BANGING INTO A LOWER GEAR WHILE PULLING AWAY FROM A STOP. IT DOES NOT MENTION THE CAR JUMPING IN REVERSE OR THE ENGINE BEING LOADED TO A RUMBLE BECAUSE THE TRANSMISSION REFUSES TO DOWNSHIFT. I HAVE HAD THE CAR BACK FROM THE LATEST SERVICE ATTEMPT FOR AS LONG AS THE "GREEN CLUTCH", BREAK IN TIME IS SUPPOSED TO REQUIRE. THE CAR NOW JUMPS IN REVERSE BACKING OUT OF A PARKING SPACE AND ACCELERATION IS WHAT I WOULD CONSIDER DANGEROUS. I RAN OUT OF CHARACTERS BUT WOULD WELCOME A REPLY OR CALL. *TR

Mileage: 5,000

Sep 17, 2014

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

Mileage: 2,000

Sep 16, 2014

WHILE IN A MEDIAN TURN LANE, I ACCELERATED FORWARD TO TURN LEFT FROM A COMPLETE STOP. AS SOON AS I REACHED THE MIDDLE OF THE ROAD, THE AUTOMATIC CAR SLIPPED OUT OF GEAR AND IN TO NEUTRAL, LEAVING ME AT ALMOST A DEAD STOP IN THE MIDDLE OF A BUSY, UPHILL ROAD. WHILE TRYING TO GET THE CAR BACK IN GEAR, I WAS ALMOST REAR ENDED BY TWO CARS COMING UP THE HILL. LUCKILY THEY WERE PAYING ATTENTION, BUT HAD TO SWERVE IN THE NEXT LANE TO AVOID ME. I PUT MY CAR IN "SELECT SHIFT" MODE AND MANUALLY SWITCHED TO 2ND GEAR. IT WAS THE ONLY WAY THE CAR WOULD GO BACK IN GEAR. THE FORD DEALERSHIP SERVICE DEPARTMENT HAS IT NOW, NEEDLESS TO SAY, AS I DON'T FEEL SAFE. I HAVE ALSO BEEN EXPERIENCING A GRINDING NOISE AND SHAKING/SURGING WHEN ACCELERATING FROM A COMPLETE STOP IN THIS VEHICLE. I BELIEVE THIS IS RELATED TO THE INCIDENT THAT OCCURRED. *TR

Mileage: 9,800

Sep 15, 2014

2014 FORD FOCUS TRANSMISSION NOISE, 38,000 MILES. CAR HAS A GRINDING NOISE AT LOW SPEEDS ( UNDER 40 MPH ) CAR WILL LURCH FORWARD UNEXPECTEDLY CAUSE LOSS OF CONTROL. CAR WILL ROLL BACKWARDS WHILE THE TRANSMISSION IS IN THE DRIVE POSITION ON AN INCLINE. VERY CONCERNED WITH THE SAFETY OF THIS VEHICLE. NOT TO MENTION THE RESALE /TRADE IN VALUE OF THIS CAR IS DECLINING WITH EVERY BAD REPORT ISSUED. I WOULD LIKE TO SEE FORD RECALL THESE CARS AND CORRECT THESE ISSUES BEFORE SOMEONE GETS SERIOUSLY HURT DRIVING ONE OF THESE DEFECTIVE VEHICLES. *TR

Sep 13, 2014

MY 2014 FORD FOCUS IS A PIECE OF JUNK! THE TRANSMISSION SLIPS AND SHUDDERS ALL THE TIME. IT'S LIKE IT DOESN'T KNOW WHAT GEAR TO BE IN AT LOW SPEEDS. TO ME THIS IS A VERY DANGEROUS CAR. VERY UNPREDICTABLE!! *TR

Mileage: 8,600

Sep 10, 2014

2014 FORD FOCUS SE. THE CAR HAS ALWAYS SHUDDERED AND JERKED WHEN STARTING OFF FROM STOP. I AM AFRAID TO PULL OUT INTO TRAFFIC UNLESS IT IS TOTALLY CLEAR. MY DAUGHTER HAS A 2012 FORD FOCUS AND IT DOES THE SAME THING. I RUN PREMIUM GAS AND THE TOP GRADE OIL. *TR

Sep 8, 2014

PURCHASED CAR 8/27/14. NOTICED IMMEDIATE STUTTERING, AND SHIFTING WHENEVER IT WANTS TOO. WILL NOT DOWN SHIFT AND FAILS TO ACCELERATE FROM A FULL STOP. TOOK TO REPAIR SHOP FOR DX TEST AND WAS TOLD COMPUTER WAS UPDATED. CAR DOWNSHIFTS NOW BUT STILL SHIFTS ERRATICALLY AND STILL WILL NOT ACCELERATE FROM A COMPLETE STOP. THE SHUTTERING IS WORSE. *TR

Mileage: 300

Sep 8, 2014

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP AT 5 MPH, THE VEHICLE SURGED FORWARD AND THE SPEED INCREASED TO 15 MPH WITHOUT WARNING. THE VEHICLE JERKED AND THE SPEED ACCELERATED BEYOND 20 MPH. THE FAILURE OCCURRED TEN TIMES. THE DEALER STATED THAT THE CLUTCH AND SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,500.

Mileage: 3,500

Sep 7, 2014

CAR STUTTERS AND ALMOST STALLS OUT WHEN STARTING FROM A COMPLETE STOP. THE PROBLEM IS WORSE THE HOTTER THE TEMPERATURE (IE 90 TO 100DEGS BAD STUTTERS). *TR

Mileage: 8,055

Sep 5, 2014

VEHICLE HAS EXTREME SHUTTER/LURCHING FORWARD WHEN ACCELERATING FROM A STOPPED POSITION. THE FOCUS HAS BEEN TAKEN IN FOR SERVICE ON FOUR DIFFERENT OCCASIONS AND COMPUTER UPDATES HAVE BEEN MADE. WE CONTINUE TO EXPERIENCE THE SAME JERKING DURING ACCELERATION BUT HAVE BEEN TOLD BY THE SERVICE MANAGER AND ALSO THE OWNER OF THE DEALERSHIP THAT THIS IS "NORMAL" FOR THE FORD FOCUS. WE FEEL THAT THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT WHEN IT LURCHES FORWARD ESPECIALLY IN HEAVY (BUMPER TO BUMPER) TRAFFIC. *TR

Mileage: 8,600

Sep 5, 2014

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE MECHANIC INFORMED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

Sep 3, 2014

MY 2014 FORD FOCUS HAS A 6-SPEED TRANSMISSION THAT LURCHES AND/OR SHUDDERS AND/OR HESITATES WHEN TRYING TO SLOWLY ACCELERATE - ALMOST LIKE SOMEONE DRIVING A STICK SHIFT THAT NEVER HAS ONE BEFORE. THIS HAPPENS IF YOU ARE STOPPED AND TRY TO VERY SLOWLY ACCELERATE - COULD EASILY CAUSE AN ACCIDENT WHILE CREEPING UP TO WHATEVER MAY BE IN FRONT OF YOU. OR - IT HAPPENS IF YOU ARE GOING AT A SLOWER RATE (LESS THAN ABOUT 15 - 20) AND WANT TO JUST SPEED UP A LITTLE. THESE PROBLEMS CAUSE MANY HAIR-RAISING EVENTS FOR ME - ESPECIALLY IN TIGHT, RUSH HOUR TRAFFIC........... >>>>>>> THE ABOVE PROBLEMS HAVE BEEN HAPPENING SINCE MY CAR WAS BRAND NEW WITH 16 MILES (AND THE OTHER 2014 FORD FOCUS 6-SPEED TRANSMISSION CARS THAT I TEST DROVE ACTED EXACTLY THE SAME). I ASKED MY SALESMAN ABOUT IT AND HE SAID THAT IT WAS THE HOW THE TRANSMISSION WORKS. I HAVE 4,000+ MILES ON IT NOW AND THE SAME THINGS ARE STILL HAPPENING. I WILL COMPLAIN TO THE SERVICE WRITER ABOUT THIS "PROBLEM" WHEN I TAKE IT IN FOR ITS FIRST VISIT TO THE SERVICE DEPARTMENT FOR AN OIL CHANGE........ >>>>>>> AS A P.S. - THIS FORD FOCUS GETS LESS OF AN AVERAGE FUEL ECONOMY (28 MPG SINCE FIRST FILL-UP) THAN MY 2010 FORD FOCUS (31 MPG SINCE ITS FIRST FILL UP). *TR

Mileage: 16

Sep 2, 2014

THE CAR HAS SEVERE TRANSMISSION ISSUES I HAVE ALMOST BEEN KILLED TWICE FOR BEING THROWN OUT INTO TRAFFIC ONCE AND TRYING TO PULL OUT ONTO A BUSY HIGHWAY. STOPPING AT A STOP SIGN OR RED LIGHT IS A NIGHTMARE, MY CAR WILL STOP FINE, BUT WHEN YOU GO TO TAKE OFF IT JUMPS AND THE TRANSMISSION SLIPS LEAVING YOU BASICALLY SITTING IN THE MIDDLE OF THE HIGH WAY BARELY GETTING ANYWHERE THEN ALL OF A SUDDEN YOUR CAR WILL TAKE OFF AND MAKE YOU LOOSE CONTROL. THE RPMS ARE ALL MESSED UP IF I'M DRIVING DOWN THE ROAD THE RPM HAND JUST DANCES ALL OVER THE PLACE THIS CAR IS A DEATH TRAP!! THANKS FORD FOR RUINING MY LIFE AND STICKING ME WITH THIS TRUE LEMON OF A CAR... *TR

Aug 27, 2014

WHEN YOU STEP ON THE GAS THE CAR HESITATES THEN MAKES A GRINDING SOUND AND LURCHES AS THE TRANSMISSION ENGAGES. THE PROBLEM HAS EXISTED SINCE WE PURCHASED THE CAR ITS BEEN IN THE SHOP MULTIPLE TIMES, EACH TIME WE GET IT BACK THE PROBLEM STILL EXISTS. THIS IS COMPLETELY UNACCEPTABLE AS WE USE IT FOR A DRIVERS EDUCATION CAR!! THE DEALERSHIP WAS AWARE OF THIS PROBLEM AND THEY ARE JUST AS CULPABLE AS FOR IS FOR PUTTING OUT AN UNSAFE VEHICLE. *TR

Mileage: 21

Aug 27, 2014

THE TRANSMISSION WAS REPROGRAMMED A MONTH AGO FOR SERIOUS SHUDDERING AND STALLING. WITHIN A WEEK THE ENGINE WOULD RACE AND THE CAR WOULD NOT SHIFT GEARS. THE ENGINE WOULD ALSO STALL. IN INTERSTATE TRAFFIC THIS IS A SCARY DANGEROUS SITUATION. NOW THE DEALERSHIP SAYS THE CLUTCH IS OUT. I FILED A CASE WITH FORD AND A CUSTOMER SERVICE REGIONAL MANAGER WAS TO CALL ME BY THURSDAY..NO CALL...FRIDAY A CALL WAS PROMISED..NO CALL. MONDAY A PROMISE..NO CALL. TUESDAY A PROMISE OF A CALL..NO CALL. WEDNESDAY NO CALL..GET THE PICTURE. *TR

Mileage: 13,344

Aug 26, 2014

CAR IS JERKY WHEN ACCELERATING. FEELS AS IF I HAVE A MANUAL TRANSMISSION WITH A CLUTCH PROBLEM. CAR SHUDDERS AT LOW SPEED AND ALSO OCCASIONALLY HESITATED WHEN ENTERING A HIGHWAY. THIS PUT ME IN DANGEROUS SITUATIONS NUMEROUS TIMES. *TR

Mileage: 100

Aug 25, 2014

WITH CAR IN CRUISE GOING DOWN GRADE TRANS WOULD DOWN SHIFT IN LOWER GEAR CAUSING CAR TO SLOW AND ENGINE TO OVER REV. HAD TO SLOW TO 45 FOR TRANS TO CORRECT IT`S SELF. HAVE ALSO HAD ISSUES WITH IT IN REVERSE JUMPING IN AND OUT OF GEAR. IT ALSO JUMPS WHILE AT LOW SPEEDS SEARCHING FOR THE CORRECT GEAR TO BE IN. *TR

Mileage: 1,800

Aug 23, 2014

AT ~18,000 MILES VEHICLE STARTED TO HESITATE UPON ACCELERATION TO A POINT THE CAR WOULD STALL ENOUGH THAT THE VEHICLE BEHIND US HAD TO BRAKE HARD TO AVOID COLLISION; EXPERIENCING HEAVY SHUTTERING AND VIBRATION WHEN VEHICLE CHANGES GEARS. TOOK VEHICLE TO DEALER ON 10/24/13, ADVISED THAT THE TRANSMISSION CLUTCHES ARE DEFECTIVE, PARTS ARE ON BACK ORDER. REPAIRED AT 20,166 MILES ON 12/05/13. AT ~29,000 MILES STARTED TO EXPERIENCE SAME PROBLEM AS DESCRIBE ABOVE; TOOK IN TO DEALER ON 8/19/14, CONFIRMED THAT THE PROBLEM IS PRESENT, FURTHERMORE UPON INSPECTION DEALER ADVISED THAT FRONT TIRES ARE AT '0' WEAR AND NOTED THEY WERE 'UNSAFE', SERVICE MANAGER STATED THAT IS DUE TO THE EXCESSIVE VIBRATION AND SLIPPAGE OF THE TRANSMISSION. PARTS ARE ON BACK ORDER. CAR IS UNSAFE, UNEXPECTED HARD HESITATION IS CAUSING NEAR REAR END COLLISION. TIRE SLIPPAGE IS CAUSING VEHICLE TO HYDROPLANE/SLIP ON WET ROADS. *TR

Mileage: 18,000

Aug 22, 2014

TRANSMISSION CONSTANTLY SHUDDERS AND GRINDS. TRIES TO SHIFT GEARS WHEN IN CRUISE CONTROL. ENGINE TRIED TO STALL. VERY LOUD METALLIC NOISE. RETURNED CAR TO DEALERSHIP IN FEBRUARY AND WAS TOLD IT WAS ALL NORMAL. SECOND TIME I WAS GIVEN A PIECE OF PAPER EXPLAINING "NORMAL" NOISES. NONE OF WHICH MY CAR WAS MAKING. THIRD TIME THEY RE-PROGRAMMED THE TRANSMISSION. CAR IS BEING TAKEN BACK TO DEALERSHIP FOR SAME PROBLEMS THIS WEDNESDAY. FORD HAS KNOWN OF THESE DANGEROUS PROBLEMS SINCE THE 2011. YET THEY CONTINUE TO KNOWINGLY SELL DANGEROUS CARS. AND NO ONE DOES ANYTHING. *TR

Mileage: 800

Aug 21, 2014

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE ACCELERATING AFTER A STOP SIGN, THE VEHICLE JERKED VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE RESET. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

Mileage: 100

Aug 20, 2014

VEHICLE SHUDDERS UPON STARTING FORWARD MOVEMENT OR WHEN SLOWING OR STOPPING AND THEN RESTARTING FORWARD MOVEMENT. DOWNSHIFTING INTO LOWER GEAR AND THEN ACCELERATING PRODUCES A SHUDDER, SEVERE LOSS OF POWER, MUST ACCELERATE HEAVILY OR VEHICLE CONTINUES TO SHAKE AND SHIMMY WHILE NOT ACCELERATING. FEELS AS IF THE ENGINE/TRANSMISSION IS GOING TO SHAKE OUT OF THE AUTOMOBILE. *TR

Mileage: 8,600

Aug 16, 2014

FROM DEAD STOP ON SLIGHT INCLINE THE CAR STARTS NORMALLY AND THEN JERKS AND HESITATES WHILE ATTEMPTED TO SHIFT INTO 2ND GEAR. THIS HAS CAUSED NUMEROUS CLOSE CALLS WITH TRAFFIC. DURING THE SHIFT FROM 1ST TO 2ND THE TRANSMISSION MAKES A VERY DISTINCT GRINDING SOUND (SOME PEOPLE HAVE COMPARED IT TO THE SOUND OF ALUMINUM CANS CRUSHING). THE DEALER CLAIMS THIS IS NORMAL OPERATION OF THEIR POWERSHIFT TRANSMISSION. I GUESS THE ENGINEERS DESIGNED IT SO IT MAKES THIS GRINDING SOUND DURING NORMAL DRIVING CONDITIONS. *TR

Mileage: 600

Aug 16, 2014

I PURCHASED A 2014 FOCUS SE WITH AN "AUTOMATIC" TRANSMISSION IN NOVEMBER, 2013. AT 8,000 MILES, THE TRANSMISSION BEGAN ACTING MORE STRANGELY THAN USUAL: 1. WHEN TRYING TO ACCELERATE FROM ONE SLOW SPEED TO A SLIGHTLY HIGHER SPEED, CAR WOULD LURCH, HESITATE & ALMOST STALL. 2. WHEN TRYING TO ACCELERATE QUICKLY FROM A SLOW SPEED, ESPECIALLY WHEN GOING UPHILL AFTER A TURN, CAR WOULD SHUDDER & MAKE A RATTLING, SOMETIMES GRINDING, NOISE. 3. WHEN ACCELERATING MODERATELY FROM A STOP, CAR WAS SLOW TO SWITCH GEARS. FORD SERVICE REPROGRAMMED SOME SOFTWARE & REPLACED THE CLUTCH. THEY SAID THE TRANSMISSION SEALS WERE LEAKY, BUT THAT FORD WOULDN'T HAVE THE REDESIGNED REPLACEMENTS UNTIL DECEMBER. A WEEK AFTER THE SERVICE THE CAR IS RUNNING MORE SMOOTHLY. *TR

Mileage: 8,000

Aug 13, 2014 Crash

I WAS ENTERING AN EIGHT-CAR PARKING AREA AND DECIDED TO PARK A FEW FEET AHEAD BY A HIGH CHAIN-LINK FENCE. THE CAR WAS ALMOST TO A COMPLETE STOP AND I WAS ABOUT TO SHIFT INTO PARK WHEN I HEARD A "REVVING" NOISE FROM THE ENGINE. THE CAR BOLTED. BRAKING HARD ,I SLAMMED INTO THE FENCE AND SMALL TREE. THE AIRBAGS NEVER DEPLOYED.I SAT STUNNED. NEVER EXPERIENCED ANYTHING LIKE THIS IN ALL MY YEARS AS A DRIVER. I BELIEVE THE CAR MALFUNCTIONED AND THERE WAS A "SUDDEN UNEXPLAINED ACCELERATION".FIX THIS PROBLEM OR TAKE THE CAR OFF THE MARKET! *TR

Mileage: 4,000

Aug 12, 2014

THE TRANSMISSION SHIFTS ABRUPTLY AND ENGINE RUNS ROUGH WHEN STOPPED. THE CAR WILL LUNGE FORWARD AFTER TAKING FOOT OFF BRAKE WITHOUT TOUCHING THE ACCELERATOR. THE CAR LOOSES POWER AT HIGHWAY SPEEDS CAUSING TO SLOW DOWN AT HIGHWAY SPEEDS. WHILE BACKING UP THE CAR BINDS UP AND GRINDS AS THE CAR ROLLS BACKWARDS. UPON ACCELERATING FROM AT STOP THE CAR HAS LOSS OF POWER THEN RPM GO UP BEFORE THE TRANSMISSION ABRUPTLY SHIFTS CAUSING THE CAR TO SPEED UP TOO FAST OR ALMOST TO THE POINT OF BEING OUT OF CONTROL. I HAVE TAKEN THE CAR TO THE SHOP TWICE AND HAD TO HAVE IT TOWED TO A THIRD DEALER SHOP. *TR

Mileage: 412

Aug 11, 2014

THE TRANSMISSION ON THIS VEHICLE IS FAULTY AND THE VEHICLE STALLS OUT AT LOW GEARS. WHEN YOU STOP AT A STOP SIGN OR STOP LIGHT, TURN THE STEERING WHEEL ON ACCELERATION, OR BACK THE VEHICLE IT STALLS OUT AND THEN THE VEHICLE JERKS/ SHAKES TO GET BACK INTO GEAR. IT IS TERRIBLY DANGEROUS. FORD HAS NOW ATTEMPTED TO FIX THE ISSUE ON MY VEHICLE 3 TIMES AND HAS FAILED TO DO SO. MY VEHICLE HAS HAD THE TRANSMISSION RE-SEALED AND ON A SEPARATE OCCASION THEY HAVE TAKEN MY TRANSMISSION APART TO REPLACE THE CLUTCH AT JUST OVER 6500 MILES. MY VEHICLE IS IN THE SHOP FOR THE 3 TIME, RETURNING WITH THE ISSUES THAT WERE ALLEGEDLY "REPAIRED". THE VEHICLE WILL NOT GO ON ACCELERATION, OFTEN TIMES - IN TRAFFIC - I HAVE BEEN ALMOST RAN OVER OR REAR ENDED BY OTHER VEHICLES. I SHOULDN'T HAVE TO DIE FIRST, BEFORE THIS ISSUE IS TAKEN CARE OF. I BOUGHT WHAT I THOUGHT WAS A NICE, NEW, RELIABLE AND SAFE VEHICLE.. IT HAS TURNED OUT TO BE A LEMON THAT CAN VERY WELL END UP COSTING MY LIFE. MANY CONSUMERS HAVE THIS VERY POPULAR VEHICLE, FORD IS NOT ALERTING ANYONE TO THE PROBLEMS THEY ARE SELLING THESE VEHICLES WITH. THE VEHICLE STALLS OUT GOING DOWN THE ROAD.. AND TO AN UNSUSPECTING DRIVER FOLLOWING BEHIND ME, I COULD END UP REAR ENDED AND SERIOUSLY HURT OR KILLED. THE REVIEWS FROM OTHER FORD FOCUS DRIVERS MAKE IT OBVIOUS THAT FORD HAS TRIED AND FAILED OVER AND AGAIN TO FIX THIS TRANSMISSION PROBLEM. SOME REVIEWS MENTION HOW THE TRANSMISSION HAVE CAUSED THEM ACCIDENTS, WHEN THE VEHICLE SUDDENLY JERKED INTO GEAR CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. SOMETHING MUST BE DONE ABOUT THIS. HOW CAN FORD CORPORATE GET AWAY WITH THIS? *TR

Mileage: 6,117

Aug 7, 2014

MY 2014 FORD FOCUS HAS MANY TRANSMISSION ISSUES FROM GRINDING GEARS, HESITANT TRANSMISSION, NON-WORKING AC FROM TIME TO TIME (MORE OFTEN IT DOES NOT WORK THEN WORKS). THE VEHICLE TENDS TO NOT SHIFT OR ENGAGE THE TRANSMISSION WHEN TURNING CORNERS AND THEN APPLYING THE GAS PEDDLE TO MOVE FORWARD, IN STOP AND GO TRAFFIC THE VEHICLE SHAKES AND MAKES GRINDING NOISES WHEN SHIFTING (AUTOMATIC TRANSMISSION), ON DAYS THAT ARE HOT THE AC TENDS TO NEVER WORK - WHEN DRIVING 30 MILES BACK AND FORTH FROM WORK TO HOME IT ALMOST NEVER BECOMES COOL AND ONLY PUTS OUT HOT AIR. I HAVE TAKEN MY VEHICLE INTO FORD 5 OR 6 TIMES NOW, THIS LAST TIME I WAS JUST INFORMED (ABOUT 20 MINUTES AGO) THAT NOTHING IS WRONG WITH THE VEHICLE THAT IT OPERATES UNDER FORDS GUIDELINES AND THAT THE TECH'S FOUND NOTHING WRONG WITH THE CAR. WHEN I LEFT FREMONT TODAY BEFORE I TOOK IT INTO FORD IT HAD THE SAME ISSUES, GRINDING, SHAKING WHEN STOP AND GO AND THE AC DID NOT WORK. AND NOW, LESS THEN 4 HOURS OF BEING IN THE SHOP THEY CALLED ME SAYING NOTHING IS WRONG AND I KNOW FOR A FACT THAT IT IS. I HAVE ALL DOCUMENTATION ON MY VEHICLE FROM THE DEALER FROM THE FIRST TIME IT WENT INTO THE SHOP. FORD CORP WHO I HAVE BEEN DEALING WITH (WILL NOT GIVE HER INFO UNTIL YOU REQUEST DUE TO ABOVE DISCLOSURE) HAS TOLD ME THAT BASICALLY IT OPERATES UNDER THEIR GUIDELINES SO NOTHING IS WRONG. I AM ASKING FOR HELP - SOMETHING IS WRONG WITH THIS BRAND NEW CAR AND FORD IS FAILING TO ADDRESS ANY AND ALL ISSUES. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 25,221

Aug 5, 2014

I HAVE NOTICED WHILE DRIVING MY VEHICLE THAT IT STUTTER AND MAKES A LOUD GRINDING SOUND WHEN I AM GOING UP INCLINES AND WHEN I AM BRAKING. I NOTICED MY CAR IS WILL BE JERKING AND FEELS LIKE THE TRANSMISSION IS BOUT TO GIVE AWAY WHEN I AM IN TRAFFIC. I TOOK MY CAR BACK TO THE DEALERSHIP BECAUSE IT WAS STILL UNDER WARRANTY AND EXPLAINED TO THEM THE ISSUES THAT ARE GOING ON WITH MY CAR. THEY PROCEEDED TO TELL ME THAT MY ISSUES WAS NORMAL FOR MY CAR. I ASKED HOW COULD THIS BE NORMAL THAT A BRAND NEW CAR STUTTER, GRINDS, SHIFT GEARS ON IT OWN, JERKS WHEN APPLYING BRAKES OR ACCELERATION, AND FEELS LIKE TRANSMISSION IS SLIPPING. I SPOKE WITH THE MECHANIC THAT LOOKED AT MY CAR AND HE SAID THAT MY MODEL CAR IS LIKE IT HAS A MANUAL ENGINE IN AND AUTOMATIC CAR. HE STATED THAT THIS WAS NORMAL AS FAR AS THE MANUFACTURES STATES BUT ACTUALLY THIS IS NOT NORMAL. CARS SHOULD NOT BE SHIFTING GEAR AUTOMATICALLY. THIS ISSUES THAT MY CAR IS HAVING ARE VERY HAZARDOUS, ESPECIALLY IN STOP IN GO TRAFFIC AND ON INCLINES, JUST DRIVING PERIOD , IN THE END I FEEL SOMETHING NEEDS TO BE DONE ABOUT THIS WITH THIS MAKING MODEL CAR ESPECIALLY BEING THAT THIS IS A NEWER MODEL CAR (2014). *TR

Aug 5, 2014

I BOUGHT MY FOCUS IS LATE APRIL OF 2014. AFTER ONLY A MONTH I STARTED TO NOTICE THAT WHEN I WOULD ACCELERATE AFTER STOPPING FOR A LIGHT OR SIGN, MY CAR WOULD DO THIS "PUTTERING" THING. THEN I GOT CAUGHT IN RUSH HOUR DRIVING HOME AND WOW, ANYTIME I WOULD START TO ACCELERATE IT FELT LIKE I WAS DRIVING A MANUAL FOR THE FIRST TIME. I CALLED FORD AND THEY SAID THAT MY CAR WAS STILL "LEARNING HOW TO DRIVE" AND THAT ONCE I REACHED 1500 MILES THE PROBLEM WOULD GO AWAY. WELL, HERE I AM 4 MONTHS LATER AND 4000 MILES UNDER THE HOOD AND THE PROBLEM STILL HAPPENS ON A DAILY BASIS. I'VE KIND OF LEARNED TO DRIVE WITH IT DOING THAT, BUT IT'S EXTREMELY EMBARRASSING WHEN I HAVE PEOPLE IN MY CAR AND IT'S JERKING AND JOLTING ALL OVER THE PLACE. FORD KEEPS TELLING ME THAT IT WILL GO AWAY, I EVEN HAD ONE GUY TELL ME IT WAS JUST HOW THE CAR DRIVES AND THERE'S NOTHING THEY CAN DO. PERSONALLY, I THINK THAT'S BOLOGNA. HOPEFULLY FORD DOES THE RIGHT THING AND FIXES THIS PROBLEM BEFORE IT BECOMES EVEN WORSE. *TR

Mileage: 750

Aug 3, 2014

OCCASIONALLY WHEN BACKING UP GOING FORWARD OR TURNING THE WHEEL THE CAR MAKES A SUTTLE GRINDING NOISE. *TR

Mileage: 9,500

Jul 30, 2014

EVERY TIME I PUT THE CAR IN DRIVE AND START TO GO BETWEEN 5-10 MPH THE CAR BEGINS TO STUTTER. ITS GETTING PROGRESSIVELY WORSE EVERYTIME I DRIVE THE VEHICLE. I'VE TAKEN IT TO THE SHOP 2-3 TIMES ALREADY AND THEY HAVE ONLY PUT A "BANDAID" ON THE SITUATION. THEY HAVE ONLY RESET THE TRANSMISSION COMPUTER BACK TO ITS DEFAULT SETTINGS. I AM WANTING SOMETHING TO BE REPAIRED - ACTUALLY REPLACED UNDER MY WARRANTY. *TR

Mileage: 15,555

Jul 30, 2014

WHILE DRIVING MY CAR HERE AND THERE IT HAS HESITATED TO GO AND ALMOST FEELS LIKE IT IS OUT OF GEAR. WHEN IT STARTS TO GO IT STUTTERS. RECENTLY IT HAS BEEN GETTING WORSE. TWO DAYS AGO I WAS IN TRAFFIC GOING 35 AND MY CAR WENT FROM RPM RAISING AS I HIT GAS PEDAL TO MY SPEED DROPPING. I HAD TO QUICKLY TURN OUT OF TRAFFIC SHUT MY CAR OFF AND RESTART IT. IT NOW HAS DONE THIS TWICE. I TO HAVE TAKEN IT AND THEY SAID IT IS NORMAL. I DO NOT KNOW OF ANY VEHICLE THAT SHOULD BE NORMAL JERKING THE DRIVER OR HESITATING IN TRAFFIC WHEN TRYING TO GO. THIS IS A SERIOUS ISSUE WHEN TRANSPORTING CHILDREN. THE DEALER STATED IT WAS TRYING TO GET USE TO MY DRIVING SO IT CAN ADJUST TO HOW I DRIVE. REALLY!!! IT IS NOT NORMAL TO FEEL LIKE YOUR TRANSMISSION IS SLIPPING AND YOU ARE GETTING WHIP LASH JUST DRIVING A CAR NORMAL. I WAS NEVER TOLD THIS WHEN I BOUGHT THE VEHICLE OR GOD AS MY WITNESS I WOULD NEVER OF BOUGHT IT. IT IS SCARY AND CAN CAUSE SERIOUS ISSUES IN HEAVY TRAFFIC FLOW. THIS NEEDS TO BE RESOLVED OR A NEW VEHICLE ISSUED!!! *TR

Mileage: 10,000

Jul 28, 2014

FOR A COUPLE OF MONTHS NOW, WHEN I DRIVE AT SLOWER SPEEDS (USUALLY 15-25 MPH) THE TRANSMISSION APPEARS TO GRIND WHEN CHANGING GEARS. FROM WHAT I'VE READ, FORD IS CLAIMING THIS IS SLIPPING OF THE TRANSMISSION AND IS "NORMAL" FOR THE CAR. BRAND NEW CARS SHOULD NOT MAKE NOISES LIKE THIS. GLAD I PURCHASED AN EXTENDED WARRANTY FROM MY CREDIT UNION. ALSO, THE PASSENGER SIDE WINDOW DOES NOT CLOSE AS QUICKLY AS THE OTHER WINDOWS. *JS

Mileage: 7,000

Jul 26, 2014

WHILE VACATIONING IN MYRTLE BEACH THE WEEK OF JULY 4TH, MY CAR IN HEAVY TRAFFIC STARTED JUMPING AND JERKING LIKE I HAD A CLUTCH AND WAS MISSING GEARS. THIS CONTINUED THE WHOLE TRIP. GOING UP HILLS THE CAR STALLS AND JERKS REALLY BAD. I CARRIED THE CAR TO THE DEALERSHIP WHEN WE GOT BACK AND THEY DROVE IT AND SAID IT WAS A NEW TRANSMISSION THAT FORD WAS USING. THE MAN EXPLAINED TO ME THAT THE BREAK ACTS LIKE A CLUTCH AND IT WOULD JUMP AND JERK LIKE THIS. THEY DID A COMPUTER UPDATE AND SAID THAT IF THIS CONTINUED TO BRING IT BACK. I HAVE SMALL GRANDBABIES IN MY CAR ALL THE TIME AND MY DAUGHTER DRIVES BACK AND FORTH TO SCHOOL. THEY DROVE IT FOR ABOUT 10 MINUTES IN A PARKING LOT AND SAID NOTHING WAS WRONG. I WANTED HIM TO TAKE IT DOWN TOWN IN TRAFFIC AND HE DECLINED AND SAID THE PARKING LOT WAS BETTER. THE TRANSMISSION IS MESSED UP AND A COMPUTER UPDATE IS NOT WORKING. A DIFFERENT GUY AT THE DEALERSHIP SAID THAT THEY (FORD) WERE TRYING THE COMPUTER UPDATES FIRST AND IF IT DIDN'T FIX IT TO BRING IT BACK. HE SPOKE LIKE MINE WASN'T THE ONLY ONE THAT HAD PROBLEMS. I AM SCARED TO DRIVE THE CAR. ME AND MY DAUGHTER SHARE THE CAR AND I AM REALLY CONCERNED FOR OUR SAFETY. IT SEEMS TO BE WORSE WHEN YOU DRIVE SLOW OR START OFF. MY SON IN LAW DROVE THE CAR IN MYRTLE BEACH AND HE SAID THAT THE TRANSMISSION WAS SLIPPING AND I NEEDED TO CARRY IT BACK TO WHERE I BOUGHT IT AND DEMAND THEY FIX IT. I BOUGHT THE CAR NEW AND THOUGHT IT WOULD BE A GOOD DEPENDABLE CAR, NOW I AM SCARED TO GO ANYWHERE IN IT. *TR

Mileage: 16,000

Jul 23, 2014

ACCELERATING FROM A STOP LIGHT ON A SLIGHT INCLINE, FIRST TIME I NOTICED A LURCH OR JERK. ABOUT THAT TIME I BEGAN NOTICING THAT THE TRANSMISSION IS NOT OPERATING AS IT HAD BEEN IN THE PAST. THE LOWER SPEED SHIFTS ARE NOT SMOOTH AND SOMETIMES WHEN DE-ACCELERATING IF FEELS AS IF THE BRAKES ARE BEING APPLIED QUICKLY, 'TRAILER HITCHING'. THE TRANSMISSION ALSO SEEMS TO SHIFT TO A HIGHER GEAR AT THE INCORRECT TIME, CAUSING LOSS OF POWER AND POOR PERFORMANCE. THE TRANSMISSION PROBLEMS DO NOT OCCUR ALL OF THE TIME, BUT IT SEEMS TO BE GETTING WORSE. I AM CONCERNED THAT THE PROBLEMS WITH THE TRANSMISSION WILL CAUSE A FAILURE. I HAVE TAKEN THE CAR TO THE DEALERSHIP AND THEY SAID THERE IS NOTHING THEY CAN DO. THE SERVICE MANAGE ACTUALLY SAID THEY COULD REPLACE THE CLUTCHES BUT IT WILL JUST DO IT AGAIN IN A FEW THOUSAND MILES. I CONTACTED FORD CUSTOMER CARE AND SPOKE TO A REGIONAL SERVICE MANGER WHO ALSO SAID NOTHING WILL BE DONE. *TR

Mileage: 7,500

Jul 18, 2014

MY ISSUE WHICH I CONSIDER A SAFETY ISSUE IS WITH THE TRANSMISSION, JUST A FEW DAYS AFTER PURCHASING THE CAR I HAPPENED TO BE DRIVING IN STOP & GO TRAFFIC ON THE BALTIMORE BELTWAY AND THAT IS WHEN I FIRST EXPERIENCED THE TRANSMISSION ISSUE. THE ISSUE IS THAT WHEN YOU SLOW THE CAR DOWN TO ALMOST A COMPLETE STOP (BUT DO NOT COME TO A COMPLETE STOP) AND YOU TRY TO ACCELERATE THE CARS TRANSMISSION STARTS MAKING A CLANGING/GRINDING NOISE FOR A SECOND OR TWO AS IF THE CAR DID NOT KNOW WHETHER TO GO INTO FIRST OR SECOND GEAR. WHEN THE CAR FINALLY SELECTED THE GEAR IT WANTED TO BE IN THE CAR WOULD LURCH FORWARD RAPIDLY. I CONSIDER THE LURCHING FORWARD IN STOP AND GO TRAFFIC A SAFETY ISSUE, HOWEVER MY BIGGEST SAFETY CONCERN IS (HESITATION) THE SECOND OR TWO IT TAKES FOR THE CAR TO START FORWARD. SINCE YOU HAVE REMOVED YOUR FOOT FROM THE BRAKE AND HAVE ATTEMPTED TO START FORWARD I AM CONCERNED ABOUT BEING REAR ENDED BY THE CAR/TRUCK BEHIND ME. I HAVE EXPERIENCED THIS CONDITION ON SEVERAL OCCASIONS IN STOP & GO TRAFFIC AND WHEN SLOWING DOWN TO MAKE A SHARP TURN. THE CAR SHOULD BE SMART ENOUGH TO HAVE A SMOOTH SHIFTING TRANSMISSION IN ALL INSTANCES. I AM ALSO CONCERNED THAT THE TRANSMISSION WILL FAIL BECAUSE OF ALL THE CLANGING/GRINDING AND CAUSE ADDITIONAL ISSUES AND COST ADDITIONAL MONEY THERE IS ANOTHER ISSUE THAT MAY BE A PROBLEM, THE ELECTRONIC ASSIST POWER STEERING AT HIGHWAY SPEEDS DOES NOT RESPOND AS ANY OTHER CAR I HAVE DRIVEN, THE STEERING SEEMS VERY LOOSE AND CONSTANTLY NEEDS TO BE CONTROLLED (MORE THAN NORMAL), ALSO WHEN CHANGING LANES IT TAKES MORE EFFORT ON THE DRIVERS PART TO MAINTAIN CONTROL OF THE VEHICLE. ALSO, IF YOU ENCOUNTER A ROAD WITH INDENTED PAVEMENT (LIKE SOMETHING A HEAVY TRUCK WOULD LEAVE) IT TAKES MORE EFFORT TO CONTROL THE VEHICLE THEN IT DOES WITH A HYDRAULIC STEERING SYSTEM. *TR

Mileage: 100

Jul 15, 2014

ENTIRE CAR WILL JERK IN AND OUT OF FIRST AND SECOND GEAR AT LOW SPEEDS. THERE IS A DELAY IN SHIFTING WHEN ACCELERATING, ALMOST LIKE THE TRANSMISSION IS "SLIPPING." DRIVING IN TRAFFIC THE CAR JUMPS FORWARD AND SLIPS BACK INTO FIRST AND SECOND GEAR.THIS CAR ONLY HAS 12,XXX MILES ON IT AND IT IS ALREADY HAVING POWERTRAIN PROBLEMS. WE ALSO OWN A 2013 FOCUS AND THE DEALER REPLACED THE TRANSMISSION SEALS AND CLUTCH AFTER IT BEGAN TO LEAK - CAR HAD SAME SYMPTOMS AS DESCRIBED ABOVE. *TR

Mileage: 12,000

Jul 14, 2014

THE TRANSMISSION IN THE VEHICLE JOLTS, JERKS, SHUDDERS, SLIPS AND BECOMES VERY HESITANT IN STOP AND GO TRAFFIC AND IN NORMAL DRIVING CONDITIONS. THE JOLTING AND SLIPPING ALMOST CAUSED ME TO REAR END ANOTHER VEHICLE WHILE IN STOP AND GO TRAFFIC. THE VEHICLE WAS AT THE SERVICING DEALERSHIP ONE WEEK AGO REGARDING THE TRANSMISSION, WHICH FOUND A LEAK OF FLUID TO THE "DRY CLUTCH." I BELIEVE THE DESIGN FLAW THAT CAUSES THE LEAK OF FLUID TO BE SERIOUS ENOUGH TO POSSIBLY CAUSE GREAT BODILY HARM AND/OR DEATH. THE VEHICLE DOES NOT HAVE CONSISTENT OR PREDICTABLE ACCELERATION DUE TO SHUDDERING AND SLIPPING, RENDERING THE VEHICLE UNCONTROLLABLE AT TIMES. THE KNOWN SYMPTOMS, CITED IN TSB #14-0047, RAISE SUBSTANTIAL CONCERNS FOR OPERATING THE VEHICLE IN A SAFE MANNER ON PUBLIC ROADWAYS. *TR

Mileage: 9,400

Jul 10, 2014

TRANSMISSION JERKS AND GRINDS AT 2200RPM IN FIRST GEAR, GRINDING NOISE WHILE GOING UP HILLS, TRANSMISSION SHAKES AND JERKS WHEN SHIFTING FROM FIRST TO SECOND, VERY ROUGH AND UNPREDICTABLE SHIFTS, SHIFTS INTO HIGHER GEARS WAY TO SOON THEN WILL DOWNSHIFT OR GO INTO NEUTRAL, HESITATION AND VIBRATION FROM LAUNCH, TRANSMISSION SLIPS AT RANDOM AND WILL NOT DOWNSHIFT , TRANSMISSION SURGES UNDER ACCELERATION ....STEERING SEEMS TO HAVE A MIND OF IT'S OWN WHEN TURNING ON TO STREET THE STEERING WHEEL WANTS TO STAY IN WHATEVER POSITION YOU HAVE IT TURNED AND IS VERY HARD TO KEEP STRAIGHT ON HIGHWAY..RATTLING NOISE LIKE SOMETHING IS LOOSE COMING FROM FRONT PASSENGER AREA WHEN GOING OVER BUMPS OR WHILE SITTING AT IDLE IT CAN BE HEARD HAS BEEN TO THE SHOP THREE TIME S FOR RATTLING NOISE AND IT IS STILL NOT FIXED AND HAS BEEN IN THE SHOP FOR THE TRANSMISSION FOUR TIMES AND EVERY TIME THEY TELL ME THE DON'T EXPERIENCE IT OR IT'S JUST THE WAY IT IS OR THAT I AM DRIVING THE CAR WRONG...I HAVE A WIFE AND A THREE YEAR OLD AND I AM TERRIFIED FOR THEN TO BE IN THE CAR. *TR

Jul 9, 2014

WHEN MAKING TURNS, DRIVING UPHILL OR ACCELERATING, THE CAR MAKES A GRINDING NOISE. I ALSO NOTICED MY CAR JOLTING FORWARD AT TIMES OR MAKING A SOUND LIKE I'M STUCK IN GEAR WHILE DRIVING. I CALLED THE DEALERSHIP AND THEY SAID IT WAS THE CLUTCHES SLIPPING. AFTER THE FIX, MY ( I BELIEVE MY TRANSMISSION) CAR IS STILL JUMPING. THIS HAS SERIOUS REPERCUSSIONS, ESPECIALLY IN TRAFFIC WHEN IT IS STOP AND GO. WHEN IN TRAFFIC, MY CAR HAS JOLTED FORWARD CAUSING ME TO STOP AT FAR DISTANCES FROM THE CAR IN FRONT OF ME IN CASE IT HAPPENS. *TR

Mileage: 6,891

Jun 26, 2014

I RENTED A FORD FOCUS FLEX FUEL 2014 FROM ALAMO CAR RENTAL FROM OGG AIRPORT IN MAUI. THE CAR TRANSMISSION FAILED ALL A SUDDEN DURING ACCELERATION FROM REST WITH A WARNING FROM THE LCD DISPLAY THAT THERE IS A TRANSMISSION PROBLEM AND SERVICE IS REQUIRED IMMEDIATELY MESSAGE. DURING THIS TIME, THE TRANSMISSION DOES NOT RESPOND AND THE WOULD EASILY ROLL BACK IF ON AN INCLINED SLOPE OR SUDDEN STOP IN THE MIDDLE OF A HIGHWAY, WHICH COULD CAUSE SERIOUS REAR COLLISION. THE BAD THING IS THAT ALAMO AND FORD KNOW ABOUT THIS AND THEY STILL RENT OUT THIS MODEL OF THE VEHICLE! SORRY I FEEL NOT PROVIDING MY PERSONAL INFORMATION FOR PRIVACY PURPOSES. I PROVIDED THE ALAMO CAR RENTAL ADDRESS. BEST REST ASSURED THAT THE FORD FOCUS FLEX FUEL 2014 IS DEFECTIVE WITH ITS TRANSMISSION AND IS EXTREMELY DANGEROUS! *TR

Mileage: 21,360

Jun 26, 2014

CONSISTENT GRINDING NOISE AT ABOUT 2000RMP 2 OR 3 GEAR WITH DECREASE IN POWER. FORD SAYS THIS IS NORMAL. LOSS OF ACCELERATION CAN NOT BE SAFE. *TR

Mileage: 5,000

Jun 26, 2014

I SLOWED DOWN TO MAKE A LEFT TURN ACROSS A TRAFFIC LANE AND THE TRANSMISSION WOULD NOT WORK. IT FINALLY KICKED IN AND I BARELY MISSED BEING STRUCK BY AN ONCOMING CAR THOUGH I HAD PLENTY OF SPACE ORIGINALLY. THESE VEHICLES ARE DANGEROUS AS THE TRANSMISSION IS UNPREDICTABLE. I HAVE REPEATEDLY HAD SIMILAR ISSUES SINCE THIS TIME BUT FORD TELLS ME THIS IS 'NORMAL' BEHAVIOR. SOMEONE IS GOING TO GET KILLED IN THESE CARS. DO YOUR JOB AND MAKE FORD FIX THE TRANSMISSION. *TR

Mileage: 3,752

Jun 24, 2014

I PLACED MY CAR IN REVERSE AT AN INCLINE ON MY DRIVEWAY I TRIPLE CHECKED THE TAIL LIGHTS, GEARS ON DASH AND ON SHIFTER KNOB TO VERIFY THAT THE CAR WAS IN FACT IN REVERSE HOWEVER MY CAR INSTEAD MOVING IN REVERSE WAS MOVING FORWARD. I CHECKED AGAIN AND LET GO OF GAS AND AGAIN IT CREPT FORWARD. PLACED IT IN NEUTRAL AND IT TOO WENT FORWARD AS WELL (TRIPLE CHECKED THE VEHICLE TO BE SURE I WAS IN THE RIGHT GEAR). THIS CAR GAVE NO WARNING OF WHAT IT WAS DOING OR THAT THE TRANSMISSION WAS MALFUNCTIONING. OTHER PROBLEMS THE TRANSMISSION DOES IS THAT IT SHUDDERS ON ACCELERATION, MEANING ITS SHAKES LIKE A MANUAL TRANSMISSION CAR WHEN THIS CAR IS IN FACT AN AUTOMATIC. IT'S SHAKES A LOT IN TURNS, LOW SPEEDS, AND JUST ON ACCELERATION WITHOUT A FULL AND COMPLETE STOP. I HAVE TAKEN THIS VEHICLE TIME AND TIME AGAIN TO FORD AND I THEY ARE ONLY DOING THE MINIMAL WORK. FORD HAS RESTARTED THE TRANSMISSION COMPUTER AND ONLY ONCE DID THEY REMOVE AND CHANGED A PART OF THE TRANSMISSION (CLUTCH WAS REMOVED AND CHANGED). I BELIEVE THAT THEY ARE WAITING FOR A FATALITY TO HAPPEN IN ORDER FOR FORD TO HAVE A RECALL. I KNOW I AM NOT THE ONLY PERSON HAVING THESE ISSUES. PEOPLE DRIVING THE 2013 FOCUS AND FIESTA ARE HAVING SIMILAR ISSUES. I HAVE TRIED THE LEMON LAW ONLY TO BE TOLD THAT I WAS AWARE OF WHAT I PURCHASED AND THAT IS THAT....THEY MAY TELL WHAT TECHNOLOGY IS IN THE VEHICLE AND HOW THIS SAVES GAS HOWEVER THEY FORGET THAT THE CONSUMER IS NOT AN EXPERT MECHANIC! PLEASE HELP! *TR

Mileage: 4,000

Jun 23, 2014

TRANSMISSION IS DOING WHAT THEY CALL SHUDDERING. THE COMPUTER CONTROLLED TRANSMISSION DOES NOT SHIFT CORRECTLY.

Mileage: 6,000

Jun 9, 2014

I STARTED HEARING A WEIRD NOISE FROM THE FRONT END OF MY CAR. IT'S LIKE A GRINDING NOISE...SOUNDS LIKE ALUMINUM CANS BEING CRUSHED. DOESN'T MATTER WHERE I DRIVE IT, FLAT SURFACE OR UPHILL IT MAKES THE SAME NOISE.THIS HAPPENS BETWEEN 18 TO 21 MPH. ALSO, AFTER I MAKE A FULL STOP IT WOULD SKID, SOMETIMES SHAKES EVEN JUST A LITTLE TAP ON THE GAS PEDAL. IT'S DANGEROUS ENOUGH THAT I ALMOST HIT A CAR IN FRONT OF ME. DRIVING ON THE FREEWAY; SOMETIMES IT LOSSES POWER / WON'T ACCELERATE. THE CAR CAN'T KEEP 55 MPH IT GOES SLOWER UNTIL IT REACHES 48 MPH. I DON'T FEEL SAFE DRIVING THE CAR. *TR

Mileage: 280

Jun 1, 2014

THIS VEHICLE HAS DRIVEN ERRATICALLY SINCE I PICKED UP THE CAR AT THE END OF MARCH 2014. THE VEHICLE SOMETIMES IDLES ROUGH ESPECIALLY WHEN ENGINE IS COLD. THE AUTOMATIC TRANSMISSION SHIFTS ERRATICALLY AND IS NOT SMOOTH. IT DRIVES VERY JERKY AND SOMETIMES FEELS LIKE IT IS BOUNCING AT LOW SPEEDS. CAR WILL LURCH FORWARD OR BACKWARD AFTER STOPPING, WHICH IS A SAFETY ISSUE AT STOP LIGHTS/SIGNS AND IN PARKING LOTS. I LOVE THE DESIGN, BUT I AM SO DISAPPOINTED. I HAD MY PRIOR CAR FOR 14 YEARS AND NOW I FEEL I AM STUCK WITH THIS ONE FOR 14 YEARS. IT MAKES ME VERY UPSET TO THINK ABOUT IT AFTER SAVING FOR SO LONG TO BUY A NEW CAR. THE DEALER TELLS ME NOTHING IS WRONG. I'M EMBARRASSED TO HAVE A PASSENGER FOR FEAR THEY WILL THINK I AM SUCH A POOR DRIVER. THE CAR BOGS AND FEELS LIKE IT IS BEING HELD BACK BETWEEN 35-45 MPH WHEN IT SHOULD BE SHIFTING. I HAVE SEEN OTHER SIMILAR COMPLAINTS ON THE INTERNET AND FORD SHOULD RECALL THESE CARS AND FIX THE TRANSMISSIONS. *TR

May 22, 2014

TWO WEEKS AFTER I BOUGHT THIS CAR I NOTICED IT JUMPS AND STUTTERS FEELS LIKE THE EMERGENCY BRAKE IS ON WHEN TAKING OFF. AFTER BEING IN THE SHOP TWICE AND HAVING THE CLUTCHES REPLACED IT HAS NOW STARTED DOING IT AGAIN AND IT HAS ONLY BEEN A WEEK. ITS REALLY SCARY WHEN YOU ARE DRIVING DOWN THE ROAD AND NEED TO GO AND THE CAR WONT GO BECAUSE THE TRANSMISSION. *TR

Mileage: 1,500

May 2, 2014

JERKING UPON GEARS CHANGING.. GRINDING SOUND UPON ACCELERATION AND WHEN TURNING LEFT. TOOK IT TO THE DEALERSHIP, THEY DETERMINED AT 900 MILES THE CAR NEEDED A NEW CLUTCH. THIS WAS REPLACED THINKING IT WOULD FIX THE SHIFTING ISSUES AND THE GRINDING NOISE. THE GRINDING NOISE CAME BACK YESTERDAY AS WELL AS THE CAR TRYING TO CUT OFF AND IDLING VERY LOW AT STOP SIGNS/STOP LIGHTS.. THE GRINDING CONTINUED THROUGH 3RD GEAR. THE DEALERSHIP IS STILL TRYING TO DETERMINE WHAT IS CAUSING THIS SOUND. REPLACING THE CLUTCH DID FIX THE JERKING AND HARD SHIFTING ISSUES HOWEVER THE GRINDING SOUND IS STILL AN ISSUE. *TR

Mileage: 900

Apr 15, 2014

TROUBLE WITH THE DUAL CLUTCH AUTOMATIC TRANSMISSION FROM THE FIRST DAY OF OWNERSHIP. THE CAR NOW HAS 6K MILES AND THE PROBLEMS PERSIST. THE FOLLOWING PROBLEMS ARE EVEN WORSE DURING COLD WEATHER: THE TRANSMISSION SHIFTS POORLY, ROUGHLY, MISSES SHIFTS, CHOOSES THE WRONG GEAR FOR THE VEHICLE SPEED, DISENGAGES AND SENDS THE ENGINE TO REDLINE THEN DROPS INTO GEAR WITH A BANG AND EITHER SLOWS THE VEHICLE WITH ENGINE BRAKING BECAUSE THE GEAR IS TOO LOW, OR LUGS THE ENGINE WITH NO ACCELERATION BECAUSE THE GEAR IS TOO HIGH. THE TRANSMISSION IS ALWAYS SHIFTING, AND SEEMS 'CONFUSED' AS TO WHAT GEAR THAT IT SHOULD BE IN. IN CITY DRIVING, IF I NEED TO SUDDENLY BRAKE, WHEN I RE-APPLY THE THROTTLE AGAIN, THE TRANSMISSION HANGS BETWEEN GEARS AND THE ENGINE REVS TO REDLINE THEN DROPS INTO GEAR AND CHIRPS THE TIRES. THE TRANSMISSION ALSO MAKES GRINDING NOISES WHEN CHANGING FROM 1ST TO 2ND GEAR. ALSO VERY SLOW TO DROP TO A LOWER GEAR WHEN THROTTLE IS PRESSED FOR QUICK ACCELERATION. TAKES ABOUT 2 SECONDS FOR IT TO DOWNSHIFT AND THEN ACCELERATE. ALSO, THE GEAR INDICATOR ON THE CONSOLE (PRNDS) DOESN'T LINE UP WITH THE SHIFTER OR ILLUMINATE TO SHOW WHICH GEAR IS SELECTED, SO IT'S DIFFICULT TO TELL WHETHER I'VE SELECTED REVERSE, NEUTRAL, OR DRIVE. IN ADDITION, THE DISPLAY ON THE INSTRUMENT PANEL THAT SHOWS THE GEAR SELECTION SOMETIMES TAKES OVER 30 SECONDS TO ILLUMINATE OR 'BOOT UP' TO INDICATE WHAT GEAR IS SELECTED. I OFTEN END UP IN NEUTRAL WHEN I THINK I'VE CHOSEN REVERSE OR DRIVE WHILE I WAIT FOR THE INSTRUMENT PANEL INDICATOR TO 'BOOT UP'. THE DEALERSHIPS SAY THAT I HAVE THE CURRENT SOFTWARE, AND, "THEY ALL DO THAT." DANGEROUS, AND WILL PROBABLY ADD UP TO VERY EXPENSIVE REPAIRS AS IT CAN'T POSSIBLY BE RELIABLE UNDER THESE CONDITIONS. *TT

Mileage: 100

Apr 8, 2014

TRANSMISSION GRINDS AND SHUDDERS STARTING FROM 0 MPH, INTO SECOND GEAR, AND ALSO SOMETIMES INTO THIRD GEAR. THIS IS NOT A SAFE TRANSMISSION.. THE PROBLEM IS ONLY GETTING WORSE, AND I CAN'T IMAGINE WHAT THE TRANSMISSION WILL FEEL AND SOUND LIKE AT 2,000 MILES.. *TR

Mileage: 462

Nov 16, 2013

SIMILAR TO OTHERS GRINDING NOISE , CLUTCH IS SLIPPING . VERY BAD IN THE BEGINNING , GRINDING NOISE IS COMING JUST BECAUSE THE CLUTCH IS SLIPPING . IT IS VERY ANNOYING TO DRIVE THIS CAR IN THE CITY OR ON THE HWY , WILL YOU PASS SOMEONE WITH A SLIPPING CLUTCH ? WILL YOU TURN SOMEWHERE QUICK LIKE RIGHT ON RED ? NO . IS THAT SAFE ? NO FORD HAS ITS OPINION , SOUNDS LIKE SOON ALL CARS WILL HAVE A SLIPPING CLUTCH SOON AND THAT IS NORMAL AFTER TBS UPDATE ITS LITTLE BETTER BUT NOT ENOUGH . YOUR CAR IS LEARNING THE WAY YOU DRIVE !!!! MMMMM HOW OFTEN HAVE YOU SEEN A DRY CLUTCH DOING BETTER AFTER IT SLIPS , NEVER !!!! 2014 FORD FOCUS NOTICED THE PROBLEM AT 700 MILES . OIL LEAKAGE MAYBE THE PROBLEM , MANY PEOPLE SAID THAT IT IS FINE AFTER SEALS REPLACEMENT IN THE BEGGING BUT NOT AFTER . I AM VERY MECHANICALLY INCLUDED GUY AND I AM THINKING THAT THERE IS SOMETHING IS WRONG ABOUT THE TRANSMISSION SHAFTS OR CRANKSHAFT , NO MATTER HOW MANY SEALS THEY WILL INSTALL , IF THOSE MENTIONED ABOVE ARE BENT, NOT MACHINED CORRECTLY OR HAVE A PLAY THE SEALS WILL ALWAYS LEAK . IN THE RESULT THE OIL WILL CONTAMINATE THE CLUTCH . *TR

Mileage: 700

Nov 12, 2013

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS ON AN INCLINE, THE CONTACT STATED WHEN HE RELEASED THE BRAKE PEDAL THE VEHICLE BEGAN TO IMMEDIATELY TO ROLL BACKWARDS. THE VEHICLE ALSO SPUTTERED AND SHOOK WHILE ATTEMPTING TO INCREASE SPEED AND ALSO SPORADICALLY EMITTED A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS ADVISED THAT THE CLUTCH WAS BROKEN IN AND CALIBRATIONS WERE UP TO DATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 3215.

Mileage: 200

Nov 9, 2013

WHEN THE VEHICLE COMES TO A COMPLETE STOP IT ROLLS BACKWARDS BEFORE YOU CAN PLACE YOUR FOOT ONTO THE ACCELERATOR. THE VEHICLE WILL ALSO PULL ITSELF FORWARD OR BACKWARD FROM THE BOTTOM OF A HILL AND CLEARS THE HILL WITHOUT MANUAL ACCELERATION. THE TRANSMISSION SLIPS AND CAUSES A JERKING MOVEMENT WHILE PULLING OFF. IN ESSENCE, THE VEHICLE WILL CONTINUE ROLLING WHEN THE FOOT IS NOT ON THE BRAKE WHICH SERVES AS A POSSIBLE ACCIDENT RISK. THE VEHICLE WAS TAKEN TO THE FORD DEALERSHIP IN WHICH IT WAS PURCHASED FROM AND I WAS TOLD BY THE MANAGER TO TAKE IT TO THE SERVICE DEPARTMENT WHERE I WAS THEN TOLD BY THEM THAT THE VEHICLE IS EQUIPPED WITH HILL ASSIST AND THAT IT IS SUPPOSED TO ACT IN THAT MANNER. IN THE FORD CAR MANUAL IT DOES MENTION THE ACTION OF HILL ASSIST BUT IT DOES NOT STATE THAT THE CAR IS SUPPOSED TO ROLL BACKWARD OR FORWARD UP A HILL WITHOUT HILL ASSIST BEING ON. *TR

Mileage: 653