2014 FORD FOCUS Steering Problems

My power steering just suddenly stopped working

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel fractured. The contact stated that the steering wheel independently moved back and forth. The contact stated that the failure was persistent and a safety issue. The vehicle was diagnosed by an independent mechanic with a fractured steering wheel bolt. The contact was informed that the steering wheel bolt, nut, and seal needed to be replaced. The vehicle was not repaired. In addition, the contact was advised to contact the dealer. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. The failure mileage was approximately 156,000.

Mileage: 156,000

The contact owns a 2014 Ford Focus. The contact stated that while the vehicle was parked, the steering wheel seized. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 14V514000 (Steering). The vehicle was towed to the local dealer to be diagnosed, and the contact was informed that the steering wheel gear needed to be replaced. The DTC: P3000 was retrieved. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 32,000.

Mileage: 32,000

The contact owns a 2014 Ford Focus. The contact stated that while her son was driving 10 MPH, the steering wheel became stiff. The contact stated that a dealer was not contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the electrical steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 125,000.

Mileage: 125,000

The contact owns a 2014 Ford Focus. The contact stated that after restarting the vehicle, an unknown message was displayed on the instrument panel, and the vehicle lost power steering functionality. The contact stated that the steering wheel was difficult to turn in either direction. The vehicle was towed to a local independent mechanic and the steering rack, steering gears, and the stabilizer bar were replaced. The vehicle was repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 81,000.

Mileage: 81,000

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 35 MPH, the steering wheel became stiff. The contact stated that an unknown message was displayed. The vehicle was steered into a parking lot. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the rack and pinion needed to be replaced. The vehicle was then towed to another independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle as not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.

Mileage: 81,000

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the steering wheel becomes very difficult to maneuver as the "Steering Assist Fault, Service Required, Service Now" warning message was displayed. The local dealer was contacted, however, the vehicle was not diagnosed as the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,643.

Mileage: 87,643

The contact owns a 2014 Ford Focus. The contact stated while starting the vehicle, the steering wheel seized, and felt very stiff. The power steering warning light was illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 167,000.

Mileage: 167,000

Car failed to turn

The contact's daughter owns a 2014 Ford Focus. The contact stated that while his daughter was driving at approximately 45 MPH, there was an abnormally loud sound coming from the vehicle. The contact stated that while turning the steering wheel, the steering became tight. The contact was unaware of any warning lights being illuminated. The vehicle was taken to an independent and the contact was informed about a recall. The contact stated that the failure was related to NHTSA Campaign Number: 14V514000 (STEERING). The vehicle was taken to the local dealer, who informed the contact there was no recall coverage on the VIN. The vehicle was diagnosed and determined that the steering gears needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was unknown.

The contact owns a 2014 Ford Focus. The contact stated while driving at approximately 5 MPH and pulling up to the fuel pump at a gas station, the steering wheel was turned to the right, and the contact could not release the key from the ignition. The contact turned off the vehicle and waited a while before restarting the vehicle. The contact attempted to turn the vehicle and noticed that the vehicle had lost power steering functionality. There were no warning lights illuminated. The contact checked the diagnostic app for the vehicle and noticed it had stated that the power steering assist had failed. The dealer was contacted, and it was confirmed that the VIN was included in NHTSA Campaign Numbers: 18V735000 (Fuel System, Gasoline) and 20V331000 (Latches/Locks/Linkages) but not in any recall regarding the power steering. The vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in a steering recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 145,000.

Mileage: 145,000

The contact owns a 2014 Ford Focus. The contact stated while the vehicle was parked, the "Steering Assist Fault" message was displayed on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the steering rack needed to be replaced. The independent mechanic also made the contact aware of NHTSA Campaign Number: 14V514000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 96,520.

Mileage: 96,520

The contact owns a 2014 Ford Focus. The contact stated that while the contact's mother was driving at an undisclosed speed, the steering assist fault warning light illuminated. In addition, the steering wheel did not function as intended. The contact stated that the failure occurred intermittently at first; however, the failure became persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 62,000.

Mileage: 62,000

The contact owns a 2014 Ford Focus. The contact stated while turning the steering wheel in either direction there was a grinding noise coming from the steering column. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 14V514000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 107,000.

Mileage: 107,000

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would shake uncontrollably, and the vehicle was hesitant to accelerate when the accelerator pedal was depressed. The contact also became aware that the clutch was slipping. Additionally, the vehicle occasionally failed to start with a clicking sound coming from the engine compartment. An unknown warning light was illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 135,610.

Mileage: 135,610

The power steering went out while driving it. She could hardly turn the vehicle to get it to a parking spot. Vehicle needs a new steering assembly. My daughter drives this. So many other concerns about steering issues on this type of vehicle.

Unable to control vehicle in light rain conditions. Steering took me straight off the highway into a steel wire fence. Totalled the car with massive front end damage. Seat belt did not lock. Knocked window out with head during impact. The ONLY airbag to deploy was the knee airbag, shooting the hard plastic straight into my kneecap.

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 10-15 MPH, the vehicle experienced a loss of power steering assist. The power steering assist warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 48,700.

Mileage: 48,700

Steering gear box failure. Open recall 14s18 for same month and year manufactured but Ford declines to repair.

AsI drive down the road my car swerves back and forth hard to control the steering wheel. This has happened several times and gets worse every time. Very scary to drive down the road I took it to a mechanic he said that it was the rack and pinion part on the car. He also said that there was a recall on it in 2014, I have only had this car since 2018 so I don't know if it was fixed in the recall. This car is very dangerous to drive. The traction light came on and has not gone off since, also a message comes up that Hillside assist start not available . Would like to have this problem fixed if it a recall. I don't feel safe traveling in it.

The contact owns a 2014 Ford Focus. The contact stated that after restarting the vehicle, the “Power Steering Failure" message was displayed, and the steering wheel was very difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 147,000.

Mileage: 147,000

POWER STEERING ASSIST, FAILURE: ENGINE FAILURE TO START: POWER BRAKE ASSIST, FAILURE: TRANSMISSION CONTROL MODULE, FAILURE: CLUTCH FAILURE AND SHIFT ROUGHNESS:. CAR UNUSEABLE FOR THREE YEARS WITHOUT BECAUSE OF PARTS INAVAILABILITY: This type even happened mutiple times because of the transmission control module failure. The first sign of problems was shuddring and rough shifting beginning with about 30,000 miles on the vehicle Multiple trips to the Ford Dealerships resulted in Unsatisfactory action by Ford Motor company to repair the problem The result was safety problems like stalling and losing power steering and brake assist in traffic. It displayed multiple system failure warnings when it failed, Steering asist, Brake assist, ABS, transmission position light was in park while driving. We tried to get repairs done but they just kicked it down the road till we fought with the car to get 160,000 miles out of it because there was no other choice and they denied there was a problem. It was completely unserviceable beginning on the shown date because the clutch control and transmission control module have been faulty, It has started a few times but will not shift properly and the clutch is faulty because of the control module being bad. We paid to have the control module replaced when it became available, but the vehicle is not servicable because the clutch and flywheel are damaged from the module being faulty. This should have been a safety recall as soon as the problem was discovered, but it was hidden and the owners of these vehicles have had to deal with it over the last 10 years. Any of these cars on the road are just as dangerous as this one It.is still at the shop 4 months after they tried to patch it awaiting the determination of whether a clutch recall will fix it or not. These owners of these cars are driving time bombs if they are not able to react to the problems listed in traffic.

Mileage: 169,097

The steering assist went out at approximately 27000 miles without any warning. I was heading out to work and the steering locked up and I had to manually turn the wheel but I needed a lot of strength to get it to turn. The vehicle went to a mechanic to be diagnosed, and I was told the steering rack and pinion had failed and needs replacing.

Driving down road car said power steering loss pulled over and restarted car and then said steering loss lost full steering going down highway at 70

When trying to accelerate, it hesitates. Not sure if it’s a transmission problem.

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel failed and became inoperable and felt loose. No warning lights were illuminated. The vehicle was then taken to the dealer where it was diagnosed that the rack and pinion failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was repaired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 41,004.

Mileage: 41,004

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel became slightly difficult to turn. The following day after starting the vehicle the steering fault message was displayed and the steering wheel was extremely difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 14V514000 (Steering). The contact stated that the vehicle had experienced the failure stated in the recall. The failure mileage was 76,000.

Mileage: 76,000

The steering gear assembly fails making a grinding noise. Is an internal issue and is not covered by recall 14S18. Arms are intact but steering assembly failed internally. Can feel gritty vibration from concerned part as I turn wheel

The contact owns a 2014 Ford Focus. The contact stated that the steering wheel was loose. There were no warning lights illuminated. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 85,000. The VIN was not available.

Mileage: 85,000

May 7th, my car a 2014 ford focus se lost all function of power steering. something else may have happened to the steering as well, because the steering wheel will not turn at all, not even one inch. I've driven cars without power steering and u can still drive them, its just hard to do so. the car was dinging while i was driving, when i looked down at the instrument panel "power steering warning service soon" that went away and this one replaced it "steering warning, service NOW!!!! after stopping the car and turning it off, the car could not be driven again. it had to towed from its spot. this malfunction is not in the recalls for my car. there was also a clicking noise in the front drivers side wheel area when i would turn a corner. luckily i was in a parking lot and no one was injured. thankfully there was a parking stall straight head because the power steering had locked up and i was unable to turn the wheel. had i been out on the open road, there could've been an extreme tragedy for my family and children and maybe others as well. i would like for y'all to include my car for the ball barring/steering recall, as well as all 2014 ford focuses. when the made and model are typed in to this website and immediate warning pops up saying to stop driving this vehicle due to the steering.

I was driving from Missouri to Michigan when my power steering failed. I was unable to operate my vehicle and 95 miles from my destination. My car was towed to Preferred Ford in Grand Haven, MI. The problem was diagnosed as a power steering module failure which is unable to be replaced in this model and requires replacement of the entire steering rack. My car gave no indications of any problems and is serviced regularly. My car also has less than 25,000 miles on it.

At 153,000 Miles my car began to slip gears in the third and 5th and the transmission and a week after that started happening I lost complete steering all steering went out the ball joint had sounded rough for a couple of days and then and just went out the car was stuck at the hospital then I was at luckily I wasn't on the main road when it happened I was in a parking lot otherwise that could have been very very bad however my car doesn't fit in your little spectrum of August 8th to whatever it was August 15th of 2014 for manufacturer date for the steering and obviously my car is over $150,000 for the powertrain either thing could cost a collision and the steering thing I could have been majorly hurt but the recall doesn't include my car

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel seized and the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic but was not diagnosed nor repaired and remained with the independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

Mileage: 54,000

Control Arm bushings are bad.

The contact owns a 2014 Ford Focus. The contact stated while driving at 50 MPH, the vehicle inadvertently decelerated to 10 MPH. There were no warning lights illuminated. The contact continued to depress the accelerator pedal and pulled into the parking lot of her apartment. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed however, the vehicle was not repaired. The dealer informed the contact to take the vehicle to a transmission specialist as they did not have a transmission mechanic or parts. The contact contacted other unknown dealers who advised as the first dealer. The vehicle was towed to a transmission specialist where the transmission was taken apart and the transmission assembly was replaced. The transmission specialist drove the vehicle to the contact's residence and informed her that the steering rack might have failed. The contact stated that the steering wheel was making abnormal grinding sounds while driving. The contact referenced NHTSA Campaign Number: 14V514000 (Steering). The manufacturer was notified of the failure but informed the contact that they could not assist as the vehicle did not qualify for the lemon law. The manufacturer referred the contact to NHTSA for assistance. The vehicle was repaired. The failure mileage was approximately 26,000.

Mileage: 26,000

I was on the highway on my way home from work when the steering wheel got really stiff and i could not move it. I dont even know how i was able to pull over im lucky im alive!

The contact owns a 2014 Ford Focus. The contact stated while parking the vehicle, she made a sharp turn to the right into a parking space and the power steering was still functional. The contact stated that when she went to restart the vehicle to leave the parking lot, she saw that the "steering assist fault service required" warning light was illuminated. The contact stated that the vehicle had loss power steering functionality. The contact contacted a dealer but did not have the vehicle diagnosed or repaired. The contact then had an independent mechanic diagnose the vehicle but did not repair the vehicle. The contact drove the vehicle to her home state and then contacted the local dealer. The local dealer informed her that the steering gear needed to be replaced. The vehicle was not repaired and was driven back to the residence. The manufacturer had been informed of the failure. The failure mileage was approximately 87,000.

Mileage: 87,000

Transmission is overheated, burning smell, the car lost control, start zigzagging on the high way , and got into an accident, I was injured, and lost my job. The CarMax dealership, refused to take care of a car, or even take it back, because of the safety issues. Then, second time, the transmission slips on acceleration at starts and on highways. It feels like it's the transmission is in neutral. For the third time, the car was jerking and going forward and backward , that the transmission would slip badly, even totally disengage. I was getting on a very busy road and accelerated and suddenly the car decelerated; the car behind me almost rear ended me, honked his horn, but there was nothing I could do. As you can see, the problem been reproduced and confirmed by an independent service center as a non-safe to drive. But CarMax dealership ignoring the issues regardless.

The contact owns a 2014 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the steering wheel became inoperable. Additionally, the contact stated that a year ago the clutch fell inside the transmission. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The transmission was replaced with an independent mechanic. The manufacturer was notified of the failure and stated that the vehicle was not covered under warranty. There was no further assistance provided. The contact stated the failure was related to NHTSA Campaign number 14V514000 (Steering). The approximate failure mileage was 64,000.

Mileage: 64,000

The contact owns a 2014 Ford Focus. The contact stated while driving 50 MPH, the steering wheel became difficult to turn. The contact stated that the power steering fault warning light was illuminated. The contact was able to drive to a near gas station. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the master control for the electronic system needed to be replaced. The vehicle was repaired. The contact called and made the local dealer aware of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V514000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 167,000.

Mileage: 167,000

Power steering went completely out while driving. No accidents occurred but I almost drove off the road due to not being able to control steering wheel. Warning screen on dash notified me after power steering went out.. Took vehicle to my local Ford dealership for diagnosis; code U3000. Steering gear assembly was bad. Vehicle had 64,352 miles on it at the time.

After turning the car on a warning stating Fault with power steering. Now I cannot move the wheel hardly.

The contact owns a 2014 Ford Focus. The contact stated while his wife was driving at an undisclosed speed and making a left turn, the vehicle lost power steering functionality. The driver continued to drive the vehicle manually without power steering functionality back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,003.

Mileage: 58,003

While operating the vehicle I lost all power steering. This nearly caused an accident as I was driving in city traffic at the time. Upon taking it to a dealership I was informed it was a $1500 repair caused by the electrical system. My vehicle was purchased new and has less than 54,000 miles

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STARTED PULLING TO THE LEFT. THE CONTACT MANUALLY PULLED THE STEERING TO THE CENTER TO CORRECT THE ISSUE AND PULLED OVER TO THE SIDE OF THE ROAD. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE SLOWLY IN MANUAL STEERING MODE TO HIS GIRLFRIEND'S RESIDENCE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

I HAD JUST LEFT MY HOUSE DRIVING ON THE ROAD AND THE POWER STEERING STOPPED WORKING. LUCKILY THERE WERE NO OTHER CARS ON THE ROAD . I WAS UNABLE TO TURN THE STEERING WHEEL SO I STOPPED GOT OUT AND MY BOYFRIEND WAS ABLE TO GET THE CAR TURNED AROUND AND DROVE IT BACK THE SHORT DISTANCE TO MY HOME WHERE IT HAS BEEN PARKED SINCE THAT DAY. I WROTE A LETTER TO FORD ASKING FOR FINANCIAL ASSISTANCE IN GETTING THE CAR REPAIRED ARE REPURCHASE IT FROM ME THEY REPLIED STATING THAT THEY UNDERSTOOD BUT COULD NOT OFFER ANY ASSISTANCE.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE VEHICLE LOSS POWER STEERING AND A STOP SAFELY WARNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO STEER THE VEHICLE TO THE SIDE OF THE HIGHWAY. A HIGHWAY PATROL OFFICER ARRIVED ON THE SCENE TO ASSIST WITH MOVING THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. A TOW TRUCK WAS CALLED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE MICROCHIP CONNECTED TO THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT LATER WENT TO LARRY H. MILLER SUPER FORD (1340 500 W, SALT LAKE CITY, UT 84115) WHERE SHE WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Mileage: 90,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE HER DAUGHTER WAS STARTING THE VEHICLE, THE STEERING MALFUNCTION WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL, AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

Mileage: 57,000

MY CARS STEERING WHEEL DEFAULT WARNING CAME UP AND MY WHOLE CAR FROZE.IT WAS UN DRIVABLE. THERE WAS ABSOLUTELY NO POWER STEERING I WAS I'M MOTION WHEN THIS HAPPENED

Mileage: 117,000

WHILE TURNING IN A ALDIS PARKING LOT THE 'STEERING ASSIST FAULT' WARNING POPPED UP ON MY DASHBOARD AND THE POWER STEERING STOPPED MAKING IT EXTREMELY DIFFICULT TO MOVE THE STEERING WHEEL. I STOPPED THE CAR TO TURN IT ON/OFF AGAIN TO SEE IF IT WOULD RESET. IT DID NOT AND I HAD TO DRIVE HOME WITH NO POWER STEERING.

Mileage: 90,000

MY MAIN CONCERN NOW IS THE DASH BOARD MESSAGE THAT READS ( STEERING LOSS STOP SAFELY ) I HAVE LOST ALL POWER STEERING OF MY CAR AND CANNOT DRIVE IT. I ALMOST HAD A WRECK WHEN THIS HAPPENED. THE CAR IS NOW PARKED WAITING TO FIND OUT IF THIS A DEFECT AS WAS ON EARLIER MODELS OF THIS SAME MODEL. I AM ALSO EXPERIENCING GAS GAUGE IS IRREGULAR READINGS BEFORE AND AFTER DRIVING AS WELL AS VERY POOR GAS MILEAGE CODE P1450

Mileage: 120,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS THE POWER STEERING ASSIST SERVICE WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER, STEER THE WHEELS OFF THE FREEWAY ON TO THE MAIN ROAD AND CAME TO A COMPLETE STOP APPLYING THE BRAKE PEDAL IN THE PARKING LOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TOWED TO GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, DAYTON, OH 45434, (937)429-1300) WHERE IT WAS DIAGNOSED HOWEVER, THE CONTACT WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE REMAINED AT THE DEALER AWAITING THE DIAGNOSTIC INFORMATION. THE CONTACT MENTIONED A POWER TRAIN RECALL ASSOCIATED WITH THE VIN AND RESEARCH NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) WAS REFERENCED AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. ## VIN FAILED ## 2014 FORD FOCUS ##*DT

Mileage: 84,000

I TOOK MY CAR INTO MY MECHANIC FOR A HORN PROBLEM AND WHILE THERE HE TOLD ME THAT THERE IS A PROBLEM WITH THE POWER STEERING. I HAD ISSUES WITH THE STEERING LOCKING UP BEFORE BUT THOUGHT IT WAS IS A STUCK GEAR OR SOMETHING TILL HE TOLD ME IT WAS BECAUSE OF THE EPAS. HE HAD MENTIONED IT COULD LOCK UP AND I NEVER SAID ANYTHING ABOUT IT TO HIM BEFORE. IT'S LOCKED UP A FEW TIMES BUT THE MOST RECENT ONE WAS NOT EVEN A FEW MONTHS AGO. I THOUGHT IT WAS JUST COLD AND IT HAD TO WARM UP A BIT AS IT WAS RATHER COLD OUT. LOOKING MORE INTO THIS THERE WAS A WHOLE LAWSUIT OUT OF CA FOR THIS SAME ISSUE WITH THE SAME YEAR AND MAKE OF CARS. THEY THREW IT OUT EVEN THOUGH FORD SAID THEY KNEW ABOUT THE PROBLEMS. THAT WAS BACK IN 2017 AND YET THE CARS STILL HAVE THIS ISSUE AND THEY HAVE DONE NOTHING TO FIX IT. FORD SHOULD HAVE TO FIX THIS BUT THEY WANT ME TO PAY OVER 2,000$ TO HAVE THIS FIXED. THIS IS A HUGE SAFETY CONCERN. I DON'T EVEN LET KIDS IN MY CAR ANY MORE BECAUSE YOU NEVER KNOW WHAT WILL HAPPEN. I HAVE NO OTHER TRANSPORTATION AND I HAVE TO WORRY CONSTANTLY IF IT IS GOING TO LOCK UP AGAIN. I HAVE TRIED TO GET A HOLD OF SOMEONE AT FORD ABOUT THIS ISSUE BUT THEY ALL SAY THE SAME THING. ' THERE IS NO RECALL SO THERE IS NOTHING I CAN DO. YOU HAVE TO TAKE IT TO FORD TO BE FIXED. ' I HAVE HAD ISSUES AFTER ISSUES WITH THIS CAR YET THEY KNOW ABOUT ALL IT'S PROBLEMS FROM THE RADIO TO THE TRANSMISSION AND THEY STILL DO NOTHING TILL PEOPLE ARE GETTING HURT OR WORSE.

Mileage: 97,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE STATIONARY, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE EPS TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.

Mileage: 99,000

ELECTRONIC POWER STEERING ASSIST FAULT. VEHICLE REQUIRES A GREAT EFFORT TO TURN DIRECTIONS ESPECIALLY AT A STAND STILL.

Mileage: 98,000

STEERING LOCKED UP

Mileage: 170,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE STEERING ASSIST FAULT WARNING LIGHT WAS ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO LOCAL DEALER - GANLEY FORD WEST, INC. (16100 LORAIN AVE, CLEVELAND, OH 44111, (216) 941-9800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING WHEEL MODULE AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Mileage: 80,000

I DROVE TO WORK AND EVERYTHING THAT MORNING BUT WHEN IT WAS TIME FOR ME TO GO HOME , OUT OF NOWHERE WHEN I TURNED MY CAR ON IT SAID STEERING LOSS . I WASN'T ABLE TO TURN MY WHEEL OR ANYTHING , SO I HAD TO GET IT TOWED. THANK GOD I WAS NOT ON THE ROAD AND IT LOCKED UP ON ME BECAUSE THERE'S NO TELLING WHAT WOULD'VE HAPPENED.

POWER STEERING FAILED WHILE DRIVING.

Mileage: 150,000

THE HORN IN THE CAR SOMETIMES WORK AND SOMETIMES DOESNT, THE TRUNK DOES NOT OPEN UNLESS FROM INSIDE.

HAS ANYONE HAD ANY ISSUES WITH POWER STEERING? I HAVE A 2014 TITANIUM AND FOR THE LAST MONTH OR SO I'VE NOTICED MY POWER STEERING TAKING A COUPLE SECONDS LONGER TO KICK IN WHEN I START MY CAR. LAST WEEK, AN ALERT CAME ON STATING 'POWER STEERING ASSIST MALFUNCTION'. I TOOK IT INTO A FORD DEALER TO GET LOOKED AT, AND THEY SAID THE CODE THAT CAME UP FOR THEM SHOWED A POWER STEERING MODULE/POWER STEERING GEAR ISSUE. THE WHOLE THING NEEDS REPLACED. I WAS BACKING OUT OF MY DRIVEWAY WHEN THE ALERT CAME ON.

Mileage: 62,000

I PURCHASED MY FORD FOCUS 2014 WITH 40,000 MILES FOR $17,000, MID YEAR OF 2017. THE CAR DROVE PERFECTLY BEFORE ITS FIRST RECALL IN DECEMBER OF 2018. EVER SINCE THEN THE CAR HAS BROKEN DOWN AT LEAST EVERY 3 MONTHS. I HAVE HAD FOUR RECALL REPAIRS SINCE THE PURCHASE, I BELIEVE THE RECALLS ARE THE REASON IT NEEDS SO MANY ADDITIONAL OTHER REPAIRS. BESIDES THE CAR ITSELF I HAVE SPENT OVER $35,000 ON ADDITIONAL REPAIRS. I HAVE PAID FORD, MURRAY'S AUTO / ACIMA, ALL 4 U AUTO, FIRESTONE AND BEST TIRES FOR REPAIRS. I HAVE RESEARCHED THE RECALLS AND OTHER PEOPLE'S EXPERIENCES WITH THE CAR, MANY OF THE CUSTOMER EXPERIENCING WAY MORE TROUBLESOME ACTIVITY WITH THE CARS WITH THE RECALL THAN WHAT IS STATED IN THE MAIL LETTER. I WOULD LIKE TO REQUEST A SETTLEMENT REIMBURSEMENT OF A NEW CAR DUE MY UNSATISFIED EXPERIENCE WITH MY CAR. I WILL ATTACH ALL MY PAID AND ONGOING DEBT RECEIPTS FOR MY CAR'S MAINTENANCE. AFTER ONE OF MY RECALLS IN 2018 THE CAR WAS RETURNED TO ME IN EVEN WORST CONDITION, WITH ENGINE FAILURE AT THE WAKE FOREST NC LOCATION. I RECEIVED A DIAGNOSIS AT THE CARY CROSSROADS, NC LOCATION THAT SAID THE CAR WOULD NEED A $10,000 NEW ENGINE. I THOUGHT THIS WAS UNFAIR BECAUSE I HAD NOT HAD ENGINE PROBLEMS BEFORE THE RECALL, AND RESEARCHING ONLINE MANY DISSATISFIED CUSTOMER AGREED THAT THE SPECIFIC RECALL WAS CAUSING ENGINE FAILURE, AND MY ADVISOR AGREED THAT THE RECALL FAULT PART AND ENGINE COULD HAVE NEGATIVELY AFFECTED ONE ANOTHER ALTHOUGH REFUSED TO PAY FOR THE REPAIR. I CALLED FORD CORPORATE AND EXPLAIN TO THEM WHAT HAPPENED THEY DEDUCTED OVER $6,000.00 FROM THE ENTIRE ENGINE PRICE. I WAS NOT SATISFIED WITH THE COST I HAD TO PAY BUT PAID THE COST BECAUSE I STILL HAD CLOSE TO 10,000.00 TO PAY MY BANK SECU FROM THE LEASE CAR LOAN. THE ALIGNMENT, RODS, AND BRAKES WERE ALSO A MAJOR EXPENSE I HAD TO PAY.

Mileage: 80,000

POWER ASSIST FAILURE WHEN MANEUVERING IN PARKING LOT. HAD TO TURN OFF AND RESTART. THIS IS REOCCURRING.

Mileage: 56,000

THE POWER STEERING JUST STOPS WORKING FROM TIME TO TIME. THIS HAPPENED WHILE TAKING A CURVE THE LAST TIME THIS HAPPENED. I HAVE FOUND THAT NUMEROUS PEOPLE ARE HAVING THIS ISSUE WITH A NUMBER OF THEIR FORDS THAT HAVE THE ELECTRONIC STERRING ASSIST. THIS HAPPENED TO ME THE FIRST TIME ON MARCH 5 THIS YEAR. (2020) I REMEMBER BECAUSE IT WAS MY BIRTHDAY.

Mileage: 130,000

I STARTED MY CAR FROM A STATIONARY POSITION ON A STREET AND THE CONSOLE STATED THAT THE 'POWER STEERING ASSIST WAS DISABLED. SERVICE REQUIRED.' THE STEERING WHEEL WOULD NOT MOVE LEFT OR RIGHT. I RESTARTED THE CAR AND THE STEERING WHEEL WOULD MOVE.

Mileage: 45,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THERE WAS AN ABNORMAL SOUND COMING FROM THE STEERING WHEEL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT UNKNOWN COMPONENT ON THE STEERING GEAR NEEDED TO BE PLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 44,000.

Mileage: 44,000

TRANSMISSION KEPT OVERHEATING; WOULD NOT MOVE WHEN IN REVERSE AND GAS AMOUNT INACCURATE, CAR JERKS WHEN GAS PEDAL IS PRESSED AND IT STALLS WHEN IT TURNS ON

Mileage: 69,500

TRANSMISSION KEPT OVERHEATING; WOULD NOT MOVE WHEN IN REVERSE AND GAS AMOUNT INACCURATE, CAR JERKS WHEN GAS PEDAL IS PRESSED AND IT STALLS WHEN IT TURNS ON

Mileage: 69,500

THE POWER STEERING ON MY CAR WENT OUT AS I WAS DRIVING, MAKING IT VERY DIFFICULT TO MAKE TURNS. I WAS ON A CITY STREET AND WAS ABLE TO PULL OF THE ROAD. I TURNED OFF THE ENGINE, MADE A PHONE CALLS. I STARTED THE ENGINE AGAIN AND HEADED HOME ( ABOUT 5 MILES) THERE WAS NO POWER STEERING. IT WAS VERY DIFFICULT TO MANEUVER. TWO DAYS LATER WE TOOK THE CAR TO OUR LOCAL MECHANIC. HE TOLD US THAT FORD HAS TROUBLE WITH THE STEERING SYSTEM AND THAT WE NEEDED TO TAKE IT TO A FORD DEALER. WE TOOK IT TO LIBERTY FORD IN PARMA, OHIO. EVEN THOUGH THIS IS A SAFETY ISSUE AND FORD IS EXPERIENCING MANY CASES OF THIS PROBLEM, THE DEALERSHIP SAID FORD IS NOT COVERING ANY OF THE COST.

Mileage: 44,000

MY VEHICLE STALLS WHILE DRIVING, AND SHAKES WHEN I PRESS ON THE GAS. I HAVE TO DRIVE MY CAR EXTREMELY SLOW OR ELSE IT WILL SHAKE. SOMETIMES IT GIVES ME A PROBLEM WHEN TRYING TO START MY CAR. *TR

POWER STEERING HAS GOTTEN STIFFER IN THE LAST FEW DAYS. I BELIEVED IT MAY JUST BE FLUID BUT I CAME TO FIND OUT THE STEERING IS ELECTRIC ONCE THE CAR WOULD ABSOLUTELY NOT MOVE AFTER BEING PARKED. I AM GLAD IT DID NOT GO OUT WHILE DRIVING BECAUSE THE SYSTEM HAD BEGUN TO FAIL AS I WAS MAKING A 15 MINUTE COMMUTE. DEFINITELY WILL NEVER BUY A FORD AGAIN. THIS IS THE SECOND EXPENSIVE FIX I HAVE HAD TO ENDURE AND HAVE ONLY HAD THIS VEHICLE A LITTLE OVER 2 YEARS.

Mileage: 123,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT AT VEHICLE START-UP THE POWER STEERING ASSIST FAULT MESSAGE WAS DISPLAYED IN THE MESSAGE CONSOLE. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO OPERATE. THE CONTACT RECURRED SEVERAL TIMES. THE VEHICLE WAS TURNED OFF AND BACK ON AND OPERATED AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

THE CAR WAS DIFFICULT TO DRIVE FROM DAY ONE, HARD TO STEER AND KEEP ON THE ROAD, ALONG WITH THE TRANSMISSION PROBLEM, HAD IT CHECKED SEVERAL TIMES AND TOLD THERE WASN'T A PROBLEM WITH THE STEERING, THEN IT IT STARTED MAKING A GRINDING SOUND WHEN THE WHEEL WAS TURNED, KEPT GETTING WORSE UNTIL THE CAR WAS NOT DRIVE ABLE, AND IT WAS STORED. THE TRANSMISSION WAS RECALLED, BUT TOLD THE STEERING IS NOT. FORD SAYS IT NEEDS A NEW RACK AND PINON BUT IS NOW OUT OF WARRANTY, AS OUR COMPLAINT WE TURNED IN WHEN IT WAS UNDER WARRANTY HAD BEEN WIPED OUT, DUE TO A NEW COMPUTER SYSTEM. IT ONLY HAS 32,000 MILES ON IT, AND NOW THEY WANT $2200 TO REPLACE THE RACK AND PINON.

Mileage: 10,000

RECENLTLY WITHOUT PRIOR NOTICE OF SYMPTOMS, MY FORD 2014 FORD FOCUS DISPLAYED STEERING ASSIST FAULT WHEN ATTEMPTING TO START THE CAR AND LEAVE THE OFFICE. THE CAR LOST ALL POWER STEERING. I SHUT OFF THE ENGINE, AND RESTARTED THE CAR. THE POWER STEERING WAS RESTORED AND I WAS ABLE TO MAKE IT HOME WITHOUT FURTHER ISSUE. THE CAR PERFOMED FINE FOR THE NEXT WEEK. THE FOLLOWING WEEK, THE CAR DISPLAYED THE SAME FAULT, BUT THIS TIME THE RESTART TRICK DID NOT WORK. I TRIED MANY OF THE SUPPOSED FIXES DISCUSSED ON THE INTERNET, BUT NONE OF THEM WORKED. I HAD TO HAVE THE CAR TOWED TO THE SHOP AS I WAS UNABLE TO DRIVE THE CAR. FURTHER INVESTIGATING ON THE INTERNET REVEALED NUMEROUS OTHER COMPLAINTS OF THIS SAME NATURE. I REACHED OUT TO FORD CUSTOMER SERVICE, AND WAS HUNG UP ON EACH TIME. THEY PEOPLE AT THE CALL CENTER ARE LIKE ROBOTS REPEATING THE SAME LINE OVER AND OVER REGARDLESS OF MY QUESTION. THEN THEY HUNG UP ON ME. I WAS MADE AWARE OF A SERVICE BULLETIN THAT WAS FOR PROBLEMS WITH THE STEERING ASSEMBLY, BUT APPARENTLY IT ONLY APPLIES TO A SMALL NUMBER OF VEHICLES. FORD CUSTOMER SERVICE IS A JOKE, AND THEY REFUSE TO TAKE RESPONSIBILITY FOR SELLING A FAULTY PRODUCT. I WILL NEVER BUY ANOTHER FORD VEHICLE. I HAVE BEEN QUOTED A REPAIR PRICE OF $2500 TO REPLACE THE RACK AND PINION SYSTEM, AS THE COMPONENT PARTS ARE UNAVAILABLE FOR PURCHASE.

Mileage: 99,000

SOMETIMES WHEN I'M BACKING UP, THE POWER STEERING QUITS AND I CAN'T TURN THE WHEEL, WHICH CAN RESULT IN A CRASH. I HAVE TO TURN THE CAR OFF AND BACK ON AGAIN, ONE OR MORE TIMES BEFORE IT WILL WORK. SO, WHILE I HAVE NO POWER STEERING, I'M IN THE MIDDLE OF ROAD, BLOCKING TRAFFIC, AND HOPING I DON'T GET HIT FROM ANOTHER VEHICLE. THIS IS A SERIOUS ISSUE.!

Mileage: 59,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR WAS PLACED IN REVERSE HOWEVER, THE VEHICLE FAILED TO RESPOND. THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORRIS FORD DEALER, (901 MERRITT BLVD, BALTIMORE, MD 21222, (410) 285-0200) AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED PREVIOUSLY, HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT ASSIST AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 96,000.

Mileage: 96,000

WHILE DRIVING THE VEHICLE, THE STEERING BECAME ALMOST IMPOSSIBLE TO TURN CAUSE ME TO HIT A CURB IN A CITY AND THEN A LIGHT CAME ON THE DASH SAYING POWER STEERING FAILURE. THE STEERING IS VERY HARD AND STICKS THEN RELEASE. UNSAFE TO DRIVE. SCARED TO EVER DRIVE THIS VEHICLE AGAIN.

Mileage: 28,564

WITHOUT ANT KIND OF WARNING IN WENT INTO THE STORE FOR 10 MIN GOT INTO THE CAR AND THE STEERING WHEEL WAS UPSIDE DOWN I TURNED THE CAR ON AND NO POWER STEERING AND AND POWER ASSIST CODE CAME UP

Mileage: 78,000

POWER STEERING FAILURE. CAR LOSES POWER STEERING IN THE MIDDLE OF DRIVING.

Mileage: 78,000

MY 16 YEAR OLD DAUGHTER WAS DRIVING IN HER 2014 FORD FOCUS SE ON THE INTERSTATE. I WAS A PASSENGER AS SHE ONLY HAS HER LEARNERS PERMIT. ALL THE SUDDEN SHE COMPLAINED THE VEHICLE WAS HARD TO STEER. I SAW HER HAVING A PHYSICALLY HARD TIME STEERING THE VEHICLE. I LOOKED AT THE DASHBOARD AND SAW THE POWER STEERING ASSIST FAILURE INDICATOR ICON (ELECTRONIC POWER ASSIST STEERING - EPAS)ACTIVATED ON THE DASHBOARD. MY DAUGHTER CONTINUED TO STRUGGLE TO MAINTAIN THE VEHICLE SAFELY DUE TO THE POWER STEERING ISSUE. SHE DROVE TO THE NEAREST EXIT WHICH WAS EVEN WORSE THAN THE HIGHWAY. SHE HAD TROUBLE STEERING THROUGH THE "S" TURNS ON THE EXIT RAMP. SHE CAME TO THE INTERSECTION, LUCKILY THE LIGHT WAS GREEN AND SHE DIDN'T HAVE TO STOP TO TURN RIGHT, BUT IT WASN'T MUCH HELP. WHILE TURNING ONTO ANOTHER TWO LANE HIGHWAY SHE ALMOST HIT THE CONCRETE MEDIUM DUE TO THE EPAS FAILURE. WATCHING HER DRIVE THE VEHICLE REMINDED ME WHEN I DROVE MY GRANDFATHERS OLD DODGE DART; NO POWER STEERING. I UNDERSTAND

Mileage: 63,300

CAR RECEIVED A STEERING ASSIST DEFAULT SERVICE REQUIRED CODE. LEFT US WITH NI POWER STEERING. CAR ONLY HAS 50,000 MILES ON IT. WARRANTY EXPIRED DUE TO HAVING CAR OVER 6 YEARS. IRONICALLY THE WARRANTY EXPIRED THE SAME DAY THE POWER STEERING WENT OUT. DID NOT HAVE ANY ISSUES LIKE THIS UNTIL FORD MECHANICS WORKED ON THE TRANSMISSION RECALL A WEEK PRIOR AND THEN GOT THIS CODE THE VERY NEXT WEEK.CAR WAS STATIONARY IN A WALMART PARKING LOT. CODE IS CONTINUOUS ON CAR AND WE ARE NOW AFRAID TO DRIVE IT.

Mileage: 50,000

DRIVING THE CAR AND LOST ALL CONTROL OF STEERING WITHOUT ANY NOTICE WHILE TURING TO CROSS BUSY STREET. CODE SAYS POWER STEERING FAULT

Mileage: 118,000

MY TRANSMISSION STOPPED ENGAGING AS I WAS TURNING INTO MY PARKING SPACE AT HOME AFTER A 150-MILE TRIP.I WAS IN MOTION. THE ENGINE RACED. I LET OFF THE GAS PEDAL. I TURNED OFF THE ENGINE, THINKING IT MIGHT BE A SOFTWARE GLITCH. WHEN I TRIED TO RESTART THE ENGINE, NOTHING HAPPENED. I HAD TO PUSH THE CAR INTO THE SPACE WITH THE TRANSMISSION IN NEUTRAL.

Mileage: 51,000

TODAY I WAS DROPPING MY DAUGHTER OFF SCHOOL AFTER I DROPPED HER OFF AS I'M BACKING OUT THE CAR WOULD NOT TURN LEFT, THE LIGHT CAME ON AND IT SAID STEERING ASSIST FAULT.. REPAIR REQUIRED, I HAD TO HAVE MY HUSBAND PICK ME UP BECAUSE I CAN'T DRIVE IT HOME.. IT JUST SEEMS TO ME THAT FORD CARS ARE NOT VERY RELIABLE, I JUST HAD IN ISSUE WITH IT LAST MONTH. AND A FEW MONTHS BEFORE THAT IT WAS SOMETHING ELSE.

Mileage: 10

'POWER STEERING ASSIST FAULT' CAME UP A FEW WEEKS AGO. I SHUT IT OFF AND TURNED IT BACK ON AND IT CLEARED. WENT TO START IT UP TODAY AND THE FAULT WAS ON AS I PULLED OUT OF THE GARAGE. STAYED ON STOPPING AND STARTING 5 TIMES. ALSO DROVE IT AND WAS VERY DIFFICULT TO STEER. THIS WILL BE A SAFETY ISSUE FOR MY 16 YEAR OLD DAUGHTER WHO IS SUPPOSED TO DRIVE THIS CAR.

Mileage: 74,600

MY FAMILY WAS LEAVING A PARKING LOT AND WHEN THE CAR WAS STARTED UP THE STEERING WOULD NOT WORK PROPERLY. IT WOULD NOT TURN WITHOUT A LOT OF DIFFICULTIES. A MESSAGE CAME ON THAT SAID: STEERING ASSIST FAULT. SERVICE REQUIRED. WE HAD TO GET TO AN AIRPORT AND WE WERE STUCK IN A PARKING LOT. WE WENT ONLINE TO SEE IF OTHERS HAD THIS PROBLEM AND IF THERE WAS A SOLUTION. WE SAW THAT OTHERS HAD THIS PROBLEM. ONE SOLUTION WE READ WAS TO LET THE CAR SIT A BIT AND THEN TRY AGAIN. WE DID THIS AND EACH TIME IT WAS STILL VERY HARD TO TURN THE STEERING WHEEL. FINALLY, AFTER WAITING A LITTLE LONGER I STARTED THE CAR AND IT SEEMED TO BE ABLE TO MOVE BUT WAS STILL VERY DIFFICULT TO STEER. AFTER CIRCLING THE PARKING LOT A FEW TIMES WE DECIDED TO TRY TO GET TO THE AIRPORT ON TIME. I DROVE AND IT WAS VERY DIFFICULT BUT I WAS VERY CAREFUL AND WE GOT THERE AND THEN HOME, SEVERAL HOURS OF DRIVING. I TOOK THE CAR TO A LOCAL MECHANIC WHO SAID THAT WITH ONLY 58,000 MILES ON THE CAR IT SHOULD NOT HAVE THAT PROBLEM AND THAT HE COULD FIX IT FOR UP TO $2,000 BUT THAT HE WOULD RECOMMEND THAT FORD SHOULD PAY FOR IT AND THAT I SHOULD TAKE IT TO A FORD DEALER AND CONTACT FORD TO PAY FOR IT. I TOOK IT TO THE LOCAL FORD GARAGE WHO WAS VERY ACCOMMODATING BUT WERE UNABLE TO PAY FOR IT. I THEN CALLED THE FORD COMPANY PHONE AND THE PERSON TOLD ME THEY WOULD NOT PAY FOR IT AT ALL BUT THAT I SHOULD KEEP MY RECEIPT IN CASE THEY LATER WOULD PAY IF MANY WERE AFFECTED. I GOT THE CAR FIXED FOR $2,155. THAT WAS FOR: 1 HV6Z 3504 EP GEAR ASY - STEERING, AND ALSO FOR AN ALIGNMENT WHICH THEY SAID WAS NEEDED BECAUSE OF REPLACING WHAT THEY HAD IN THE STEERING. I HAD TRIED TO START THE CAR AT VARIOUS TIMES AND THE ERROR MESSAGE ALWAYS CAME UP AND IT ALWAYS STEERED HARD. I'M GLAD IT DIDN'T GO OUT ON ME WHEN I WAS DRIVING AS I SEE HAS HAPPENED WITH SOME PEOPLE. FORD SHOULD PAY FOR THIS.

Mileage: 58,000

POWER STEERING FAILED WHILE DRIVING. NEARLY CAUSED AN ACCIDENT. LUCKY THERE WERE NO OTHERS ON THE ROAD. FORD DEALERSHIP SAID RACK AND PINION NEEDED REPLACING. 2 WEEKS LATER THE TRANSMISSION COMPLETELY FAILED. HAD ALREADY BEEN RE-PROGRAMMED AS PART OF THE 14M02 PROGRAM. THIS DIDN'T FIX THE JUDDERING AND POOR GEAR PERFORMANCE. DEALER SAYS TRANSMISSION IS BROKEN AND NONE OF THE CUSTOMER PROGRAMS APPLY.

Mileage: 80,000

52,000 MILES - 2014 FORD FOCUS MANUAL - WHILE RUNNING ERRANDS, DURING CAR STARTUP THE ERROR MESSAGE "POWER ASSIST MALFUNCTION - SERVICE REQUIRED." THE POWER STEERING WAS DEACTIVATED AND MADE VERY DIFFICULT TO STEER. TURNED THE CAR OFF AND RESTARTED AFTER 5 MIN. THE ERROR MESSAGE DISAPPEARED AND POWER STEERING CAME BACK. FROM OTHERS WITH SIMILAR ISSUES, THIS ERROR COULD OCCUR WHILE DRIVING AND SEEMS TO BE COSTLY REPAIR FOR A LOW MILEAGE VEHICLE.

Mileage: 52,000

NOISE COMING FROM STEERING WHEEL WHEN TURNING; SHUTTERING; STRUGGLING TO ACCELERATE; TRANSMISSION STALLED OUT ON A HILL; REMOTE LOCK BUTTON FOUND NON FUNCTIONAL AT TIMES; BLUETOOTH NON FUNCTIONAL.

Mileage: 12,523

IMPARED STEERING/GRINDING NOISE WHEN TURNING STATIONARY OR IN MOTION, TEMPORARY LOSS OF STEERING CONTROL, INCREASING RISK OF CRASH AND POSES AN UNREASONABLE RISK TO MY SAFETY. PLEASE SEE NHTSA # 14V514000 FORD RECALL # 14S18 .

Mileage: 81,000

STEERING WHEEL LOCKS UP AFTER STARTING CAR AND ALSO WHILE DRIVING AT LOW SPEEDS

Mileage: 79,000

I PURCHASED THIS FORD W 15000 MILES ON IT. IT NOW HAS 37000 MILES. I FEEL LIKE THE CAR IS A LEMON. I HAVE HAD SEVERAL ISSUES REQUIRING ME TO GO FORD DEALERSHIP. FIRST THE GAS INFORMATION WAS INCORRECT. IT SAID I HAD 26 MILES TO DRIVE BUT RAN OUT OF GAS. THEN WHEN I WAS DRIVING ON THE FREEWAY THE CAR GOT STUCK IN BETWEEN GEARS. I COULD NOT ACCELERATE. THEN THE I TRIED TO BACK OUT OF A PARKING SPOT AND THE I COULD NOT PUT CAR INTO REVERSE. AS A RESULT CAR WAS FIXED UNDER WARRANTY AND RECALL. THE ITEMS FIXED WERE GAS TANK RECALL, ENGINE MOUNT, CLUTCH, TRANSMISSION, AND (RESERVOIR TANK THAT WAS NOT COVERED UNDER WARRANTY). I PICKED UP CAR AND NEXT DAY I DROVE TO WORK WITH THE SAME ISSUES. GEARS ARE NOT SHIFTING. TAKE BAKE TO DEALER AND FIXED TRANSMISSION MODULE. NOW THE POWER STEERING DOES NOT WORK. I TOOK IT TO FORD AND THEY CHARGED ME 160$ TO LOOK AT IT. IT WILL COST 1800$ TO FIX STEERING. THIS NOT COVERED UNDER WARRANTY. THE DEALER ALSO SAID THAT THE SUSPENSION NEEDS TO BE REPLACED SOON. HE STATED THAT SUSPENSION NEEDS TO BE REPLACE AT 50000 MILES MY CAR ONLY HAS 37000 MILES. I HAVE NEVER REPLACED SUSPENSION IN ANY OTHER CAR. IT MAKES NO'S SENSE WHY THIS CAR IS FALLING APART WITH 37000 MILES ON IT. IT'S A LEMON AND I WANT MY MONEY BACK. I BOUGHT THIS CAR FOR MY DAUGHTER AND IT IS NOT SAFE TO DRIVE!

Mileage: 36,000

'TAMARA RECALL'. RECENTLY THE FIRST WEEK OF JULY 2019 I LEFT WORK AND NOTICED I COHSOT TURN MY STEERING WHEEL. I CALLED RED HILL FORD AND I SPOKE TO ONE OF THE NEW GUYS AND EXPLAINED TO THEM MY POWER STEERING WAS GOING AND IT WAS MAKING GRINDING NOISES. THEY ACTUALLY TOLD ME TO DRIVE MY CAR DOWN TO THE DEALERSHIP WITH WHAT I TOLD THEM. HE TOLD ME IT WASN'T MY POWER STEERING AND THAT IT COULD BE SOMETHING ELSE BUT I KNEW SINCE MY CAR WAS HARD TO STEER AND THE GRINDING NOISE IT WAS MAKING. I DROVE FROM ALLENTOWN DOWN TO RED HILL ON ROUTE 29 AND IT WAS A LONG RIDE THERE. SECOND, BECAUSE THEY TOLD ME IT COST 2 GRAND WHICH I DIDN'T HAVE THEY WERE GOING TO HAVE ME PICK IT UP AND DRIVE IT AGAIN KNOWING HOW IT WAS NOT DRIVE-ABLE. LUCKILY MY PARENTS CAME THROUGH AND PAID IT. SEEING THE RECALLS I NEVER RECEIVED ANYTHING ABOUT MY POWER STEERING RACK. SHOULDN'T THIS BEEN COVERED UNDER A WARRANTY OR COVERED SINCE THERE WAS A RECALL? THERE IS NO WARNING LIGHT THAT DISPLAYS ON THE DASHBOARD FOR THE POWER STEERING AND THIS IS DANGEROUS NOT KNOWING WHEN YOUR POWER STEERING RACK IS GOING. PLEASE GET BACK TO ME AND IF THIS SHOULD HAVE BEEN COVERED PER THE RECALL. I COULD HAVE BE BADLY HURT AND OR HIT ANOTHER CAR!!

TAKATA: THE PROBLEM WITH THE CAR IS IF YOU PUT GAS IN THE CAR THE CAR WILL NOT START YOU HAVE TO KEEP TURNING AND PRESSING ON THE GAS PEDAL UNTIL IT REGISTER THAT THERE IS GAS IN THE CAR. THE READ WILL SAY 98 MILES UNTIL YOU NEED GAS BUT IF YOU DONT PUT GAS IN BEFORE THEN THE CAR WILL SHUT OFF AND THAT READS AT ABOUT A QUARTER TANK OF GAS. THEN THERES TIMES I GET INTO THE CAR TO GO AND THE STEERING COLUMN WILL LOCK TO WHERE YOU CANT EVEN TURN THE WHEEL. I LOOKED IT UP AND I SEE THERES BEEN PROBLEM WITH THE STEERING COLUMN PLUS IT LITES UP IN THE CAR STEERING WHEEL DEFAULT I CALLED THE FORD BUT THERE SAYING THERE IS NO RECALL ON ANY OF THE TWO THINGS IM TALKING ABOUT. ITS NOT SAFE WHAT IF THE WHEEL DECIDES TO LOCK WHILE I AM DRIVING OR THE CAR SHUTS OF BECAUSE IT READ 98 MILES BEFORE YOU NEED GAS BUT THATS NOT THE CASE. I WAS DRIVING OUT OF MY DRIVEWAY AND THE WHEEL LOCKED. WITH THE GAS WAS ON THE ROAD AND THE CAR SHUT OFF LUCKILY I WAS CLOSE TO A GAS STATION.

Mileage: 67,689

YESTERDAY I NOTICED THAT MY STEERING SEEMED A LITTLE HARD TO KEEP GOING STRAIGHT. TODAY WHEN I GOT IN AND STARTED DRIVING MY CAR FLASHED A "STEERING FAILURE GET CHECKED" MESSAGE AND WAS EVEN HARDER TO DRIVE. I MADE IT TO MY APPOINTMENT AND WHEN I LEFT 30 MINUTES LATER AND TURNED MY CAR ON I HAD A NEW MESSAGE, "STEERING LOSS STOP SAFELY". NOW I CAN'T EVEN MOVE MY STEERING WHEEL. LUCKILY I WASN'T ON THE EXPRESSWAY GOING 70 MPH WHEN THIS HAPPENED.

Mileage: 99,560

MY SON AND I STOPPED AT A REST AREA ON A ROAD TRIP. WHEN MY SON STARTED THE ENGINE TO CONTINUE THE TRIP HE RECEIVED THE ERROR CODE "STEERING ASSIST FAULT, SERVICE NOW". WE WENT TO THE NEAREST FORD DEALERSHIP WHO SAID THEY WOULDN'T BE ABLE TO LOOK AT THE CAR FOR A COUPLE OF DAYS AND IF I WAS COMFORTABLE DRIVING WITHOUT POWER STEERING IT WOULDN'T HURT ANYTHING ELSE. SINCE MY 1ST CAR DIDN'T HAVE POWER STEERING I DECIDED TO GIVE IT A GO. WHEN WE REACHED OUR FINAL DESTINATION WE TOOK THE VEHICLE TO A FORD DEALER AND WAS TOLD IT NEEDED TO HAVE THE RACK AND PINION REPLACED AT A COST OF $2,400. THIS SEEMS TO BE A RECURRING THEME WITH THE FORD FOCUS. I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF THIS WOULD HAVE OCCURRED WHILE MY SON WAS DRIVING AT 65 MPH ON THE NEW JERSEY TURNPIKE.

Mileage: 91,000

MY SEATBELT HARDLY EVER BUCKLES. I'VE HAD TO JAM IT A FEW TIMES IN ORDER FOR IT TO FINALLY CLICK. MY STAIRWELL HAS NEVER BEEN ALIGNED WITH MY TIRES, AND MY BRAKES WERE ALWAYS JANKY

POWER STEERING FAILURE, THE POWER STEERING LOCKED UP ONE DAY WHEN I WENT TO THE STORE,I STARTED THE CAR& THE POWER STEERING WAS LOCKED AND EXTREMLY HARD TO STEER, I FINALLY DROVE IT HOME WHICH WAS ABOUT 15 MILES, I HAD TO DRIVE VERY SLOW BECAUSE IT WAS VERY HARD TO STEER, THE CAR WAS PARKED IN A STORE PARKING LOT AND WHEN I RETURNED TO THE CAR IT WAS VERY HEAVY TO TURN THE WHEEL I WAS AFRAID TO DRIVE IT HOME BUT I DIDNT WANT TO LEAVE IT OVERNIGHT IN A STORE PARKING LOT...

WHEN TURNING LEFT OR RIGHT IT WOULD MAKE A GRINDING NOISE AT ALL SPEEDS ON BACKROADS OR HIGHWAY SPEEDS. ALSO, WHEN GOING STRAIGHT IT WAS DIFFICULT TO MAINTAIN A STRAIGHT PATH AND TAKES RESISTANCE. WHEN I TOOK IT TO THE FORD DEALERSHIP THEY STATED IT WAS AN ELECTRICAL ISSUE IN THE COMPUTER FOR THE STEERING SYSTEM CAUSING IT TO MALFUNCTION.

Mileage: 103,000

THE POWER STEERING SYSTEM FAILURE LIGHT APPEARED AND NO ABILITY TO STEER THE VEHICLE WHAT SO EVER SINCE IT IS ELECTRIC POWER STEERING. MY DAUGHTER ALMOST CRASHED INTO ANOTHER CAR WHILE GOING STRAIGHT. WAS LUCKY ENOUGH TO BE ABLE TO PULL INTO A PARKING LOT. ABSOLUTELY NO ABILITY TO TURN THE WHEEL WITH OUT BREAKING IT OFF THE STEERING COLUMN. ALSO HAD TEMPORARY FAILURE WHEN THE WINTEWR TEMPS WENT WELL BELOW FREEZING BUR EVENTUALLY THE STEERING WOULD COME BACK ONLINE ONCE THE CAR WARMED UP (UP TO 45 MINUTES). VERY DANGEROUS!!!

Mileage: 174,000

POWER STEERING WENT OUT MAKING IT DIFFICULT TO STEER. IT HAPPENED LAST NIGHT RANDOMLY. WE DROVE OUR FORD FOCUS TO A FRIENDS HOUSE, TURNED IT OFF, HUNG OUT WITH THEM, AND WHEN WE TURNED THE CAR BACK ON, IT SAID WE NEEDED TO GET THE STEERING SERVICED. IT'S VERY HARD TO STEER AND MAKE TURNS AT LOW MPH

Mileage: 1

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND "STEERING FAILED PULL OVER" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

TWO DIFFERENT INCIDENTS: (3/13/18) WHILE DRIVING, THE POWER STEERING WENT OUT AND THE LIGHT CAME ON "STEERING ASSIST FAULT - SERVICE REQUIRED". AFTER THAT, PULLED OVER AND TURNED OFF THE VEHICLE AND WAITED A FEW MINUTES BEFORE TURNING BACK ON. AFTER RESTARTING, THE STEERING WORKED OKAY AGAIN. HAD THIS LATER CHECKED BY ASTORIA FORD, AND THEY COULD NOT FIND ANYTHING WRONG (EVEN AFTER RUNNING THE CODES). THEN ON 3/15/19, GOT IN THE VEHICLE AND STARTED IT AND THE LIGHT CAME ON AGAIN. THIS TIME EVEN AFTER STOPPING AND RE-STARTING THE ENGINE (WAITING @ 5-10 MINUTES) THE LIGHT REMAINED ON AND THERE WAS NO STEERING. CURRENTLY, THE VEHICLE IS AT A ASTORIA AAMCO GETTING CHECKED THOROUGHLY BY A VERY COMPETENT, HIGHLY EXPERIENCED MECHANIC TO GET THIS RESOLVED FOR OUR SAFETY.

Mileage: 52,635

POWER STEERING STOPPED WORKING. MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED" POPS UP AFTER CAR IS STARTED.

Mileage: 49,040

THREE SEPARATE INCIDENTS. ALL THREE INCIDENTS HAPPENED WHILE FIRST STARTING VEHICLE, PUTTING VEHICLE IN REVERSE, AND THEN THE STEERING WHEEL LOCKS UP AND A STEERING ASSIST FAILURE WARNING COMES ON. STEERING WHEEL WILL NOT MOVE. HAD TO PULL BACK IN TO PARKING SPOT AND TURN CAR OFF. UPON TURNING THE VEHICLE BACK ON, THE STEERING WHEEL IS BACK TO NORMAL AND THE WARNING IS GONE. TERRIBLE VEHICLE. FEEL UNSAFE DRIVING MY CHILD IN IT. NEVER WILL BUY ANOTHER FORD EVER AGAIN.

Mileage: 117,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 50 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND AN AUDIBLE TONE WAS HEARD. ALSO, THE POWER STEERING BECAME INOPERABLE AND IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. MORRIE'S MINNETONKA FORD (LOCATED AT 13400 WAYZATA BLVD, MINNETONKA, MN 55305, (952) 546-5441) WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS NOT AVAILABLE.

Mileage: 32,000

WHILE DRIVING ON THE HIGHWAY TO DINNER, A MESSAGE POPS UP AND STATES, "STEERING FAULT, SERVICE SOON". DURING THIS TIME, IT BECAME A LITTLE DIFFICULT TO MOVE THE VEHICLE AROUND ON THE ROAD. I MANAGED TO MAKE IT TO DINNER. CONCERNED, I WANTED TO TAKE IT TO THE DEALERSHIP. WHEN I STARTED THE CAR THAT EVENING (1/8/2019) A NEW MESSAGE POPPED UP. IT STATED; "STEERING LOSS STOP SAFELY". THE STEERING WHEEL WAS ESSENTIALLY LOCKED IN ITS POSITION AND HARD TO MOVE AROUND. I GOT IT TO THE FORD DEALERSHIP AND THEY TOLD ME IT WOULD COST $1,931.35 TO FIX. THIS INCLUDES ABOUT $1,200 FOR THE STEERING GEAR (ELECTRICAL), ABOUT $605 FOR THE LABOR, AND ANOTHER $100 FOR A NEW ALIGNMENT. ARE YOU KIDDING ME? THIS IS A 2014 WITH ONLY 55K ON IT. THERE IS NO REASON THE MANUFACTURE SHOULDN'T BE COVERING THIS. THERE WAS ANOTHER CAR IN FOR THE SAME ISSUE AS MINE. LOOKING ONLINE, I HEARD THAT THIS IS A COMMON PROBLEM WITH THE FORD FOCUS THAT IS SEEMS LIKE HASN'T HIT THAT "MAGICAL" NUMBER TO BE MADE A RECALL. THIS IS MY FIRST AND NOW LAST FORD I WILL EVER BUY.

Mileage: 55,413

ON MY WAY HOME TOWARDS THE END OF AUGUST AND BEGINNING OF SEPTEMBER 2018 THE POWER STEERING IN MY CAR STARTED TO GO OUT AND I WAS SAFELY ABLE TO DRIVE MY CAR TO A LOCATION NEAR AN INTERSECTION BEFORE THE POWER STEERING WENT OUT COMPLETELY

POWER STEERING RACK NOISE BACKING CAR UP STEERING CAR OR JUST DRIVING HAD TO HAVE CAR TOWED TO REPAIR SHOP

Mileage: 16,230

RECEIVED NOTICE STATING 'STEERING ASSIST FAULT, SERVICE NOW' WHILE DRIVING ON THE HIGHWAY. TURNED CAR OFF AND THEN BACK ON ON THE SIDE OF HIGHWAY AND RECEIVED MESSAGE STATING, 'STEERING LOSS, STOP SAFELY.' ALL WITHIN 5-10 MINUTES OF EACH OTHER. ALMOST WRECKED MULTIPLE TIMES TRYING TO GET MY CAR TO SAFETY.

Mileage: 67,091

TRANSMISSION GAVE OUT WHILE DRIVING ON THE HIGHWAY. HAD TOWED TO DEALERSHIP, WHO REPAIRED WITH THE SAME PARTS. THE VEHICLE REPAIR WAS COMPLETED AND BROKE DOWN WITH THE SAME ISSUE AFTER DRIVING 50 FT. UNTIL TODAY, THE TRANSMISSION IS UNPREDICTABLE AND UNSAFE, AND NOW THE POWER STEERING ASSIST WENT OUT, LUCKILY I JUST GOT OFF THE HIGHWAY AND BACK TO WORK WHEN THIS OCCURRED. I'VE SEEM NUMEROUS REPORTS ON BOTH OF THESE ISSUES, AND FORD WANTS $2500 TO REPAIR THE STEERING, AND SAYS THEY CANNOT CHECK THE TRANSMISSION UNTIL THEN. THEY ALSO INDICATED THAT THEY AREN'T SURE IF THE TRANSMISSION WOULD BE REPAIRED AGAIN, AND IT WOULD DEPEND ON HOW 'BAD' IT IS. THIS IS A COMPLETELY UNSAFE VEHICLE, WHICH I AM STILL PAYING FOR, AND IS UNUSABLE AT THIS TIME, UNLESS I DECIDE TO DRIVE IT IN UNSAFE CONDITIONS. FORD IS NOT CONCERNED ABOUT THEIR CUSTOMERS OR SAFETY.

Mileage: 63,000

DRIVING AND VEHICLE COMPLETELY SHUTDOWN AFTER A LOUD CRUNCHING NOISE COMING FROM THE FRONT OF CAR. A BUNCH OF CODES FLASHED ACROSS THE DASH . VEHICLE WOULDN'T START. HAD TO TOW IT HOME. THE TRANSMISSION LIGHT STAYS ON NOW WHEN I TURN KEY ON.

Mileage: 53,000

WHILE ON A ROAD TRIP, THE CAR WAS FUNCTIONING NORMALLY WHEN I STOPPED AND TURNED OFF THE IGNITION AT A GAS STATION TO GET FUEL. WHEN I RESTARTED THE CAR, THE POWER STEERING DID NOT FUNCTION AND I HAD A NOTIFICATION ON THE DASH STATING THIS AS WELL. THIS VEHICLE ONLY HAS 39,900 MILES AND I HAVE BEEN QUOTED A REPAIR COST OF ~$3,000.

Mileage: 39,800

WAS DRIVING I10 TO VISIT MY MOM IN MILTON FL WHEN SUDDENLY I COULD NOT STEER THE CAR...THE POWER ASSIST FAILURE LIGHT CAME ON. HAD TO MANHANDLE THE CAR THE REMAINING 120 MILES WHERE I LEFT IT SIT FOR A DAY AND HAD TO DRIVE IT BACK TO JACKSONVILLE FL BECAUSE THE ONE PLACE IN THAT AREA - PENSACOLA - THAT COULD FIX IT WOULD NOT BE ABLE TO UNTIL TUES. AND I HAD TO BE TO WORK MON. STEERING ASSIST WAS OFF AND ON. MOSTLY OFF, MY ENTIRE DRIVE HOME. WE WERE ABLE TO GET IT BACK TO THE DEALER WHERE WE BOUGHT IT - BRAND NEW IN 2014 - ON MON. AND IT WAS FIXED TUES. $3004.96 LATER...

Mileage: 63,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD AND WAS TOWED TO A TOW LOT. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COMPUTER SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALL WAS ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.

Mileage: 51,000

PURCHED VEHICLE MARCH 6TH 2015.GOT THE EXTENDED WARRENTY SINCE THEN THE TRANSMISSION WAS FIXED 3 TIMES AND NOW THE ELECTRONIC ASSIST STEERING WENT OUT WHILE PULLING IN MY DRIVE MAKING ME HIT MAILBOX AND MAKE DENT IN HOOD OF CAR.CALLED 3 DIFFERENT DEALERS AND ALL 3 SAID SORRY THAT'S NOT ON RECALL EVEN THOU THE SAME STEERING IS USED ON OTHER FORD VEHICLES AND ARE ON RECALL.MY WARRENTY OZ UP AND CAN NOT AFFORD TO FIX TRANSMISSION AND STEERING.THE TRANSMISSION WAS MOVED OUT TO A 5 YEAR 10K MILE WARRENTY.LIKE I SAID THEY FIXED UNDER WARRENTY 3 TIMES.THIS CAR IS A LEMON AND I HAVE NO CHOICE BUT TO SEND IT BACK AND HOPEFULLY NOT BE CHARGED FOR THE CAR.

Mileage: 103,000

ON 8/24/2018 I PULLED INTO A GAS STATION AND FILLED THE CAR UP. AS I WAS LEAVING I HEARD A GRINDING NOISE AS I TURNED THE STEERING WHEEL. I HAD NEVER HEARD ANY NOISE FROM TURNING BEFORE. AS I DROVE HOME 4.7 MILES THERE WERE NO TURNS, BUT THE ROAD DOES WIND A LITTLE BIT. AS I WAS DRIVING I NOTICED THE STEERING FELT A LITTLE "LOOSE" AND A LITTLE UNRESPONSIVE. THERE WERE NO LIGHTS OR WARNING SO I CONTINUED HOME WHERE I WOULD LOOK AT IT. WHERE THE ROAD CURVED I COULD HEAR A GRINDING SOUND AS TURNED THE STEERING WHEEL. NO SOUND WAS HEARD WHILE DRIVING STRAIGHT. WHEN I GOT TO MY BLOCK I MADE A RIGHT HAND TURN AND THE GRINDING NOISE WAS VERY PRONOUNCED. WHEN I TURNED LEFT ONTO MY STREET THE NOISE WAS JUST AS PRONOUNCED. WHEN IN MY DRIVEWAY I TURNED THE WHEEL WHILE PARKED AND THE GRINDING SOUND WAS AT THE SAME LEVEL. I TURNED THE ENGINE OFF AND TURNED THE STEERING WHEEL RIGHT AND LEFT AND THE GRINDING NOISE WAS THE SAME AS WHEN THE ENGINE WAS RUNNING. A COUPLE OF DAYS LATER I READ ABOUT THE POSSIBILITY OF IT BEING A STEERING ASSIST FAULT. I STARTED THE CAR AND CHECKED FOR WARNINGS AND LIGHTS AND THERE WERE NONE. I TURNED THE STEERING WHEEL AND GOT THE SAME GRINDING NOISE. THE NEXT DAY I JACKED THE CAR UP TO VISUALLY INSPECT THE STEERING LINKAGE AND CV AXLE. NO PLAY IN THE CV, NOTHING VISIBLY BROKEN IN THE STEERING. I TRIED TURNING THE WHEEL WITH THE CAR ON THE JACK STANDS AND NOW THE STEERING WHEEL WOULD NOT MOVE AT ALL. I REMOVED THE STANDS AND TRIED AGAIN TO TURN THE STEERING WHEEL LEFT AND RIGHT, IT WOULD NOT TURN EITHER DIRECTION.

Mileage: 98,500

AFTER DRIVING FOR 2 HOURS AT HIGHWAY SPEED, 90+ DEGREES AMBIENT, I STOPPED THE CAR TO DISCHARGE A PASSENGER. WHEN I RESTARTED THE CAR, THE POWER ASSIST HAD FAILED. I WAS ABLE TO PARK THE CAR WITH CONSIDERABLE MANUAL EFFORT. 2 HOURS LATER I STARTED THE CAR AND THE POWER ASSIST STEERING WORKED NORMALLY. AFTER ABOUT A MONTH THERE HAVE BEEN NO RECURRENCES. WHEN I REPORTED THE PROBLEM TO MY DEALER THE SERVICE REP WANTED TO CHARGE ME $100 TO READ THE DIAGNOSTIC COMPUTER.

Mileage: 61,000

WHILE DRIVING IN THE PARKING LOT, THE CAR (2014 FORD FOCUS 5DR HB) SUDDENLY LOSS POWER. UNFORTUNATELY, THE RECALL ONLY APPLY TO THE ELECTRIC MODEL. MAKES/MODELS/MODEL YEARS: FORD/FOCUS ELECTRIC/2012-2014 MFR'S REPORT DATE: OCTOBER 28, 2013 NHTSA CAMPAIGN NUMBER: 13V-523 COMPONENTS: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) POTENTIAL NUMBER OF UNITS AFFECTED: 2,456

I WAS DRIVING DOWN A STATE ROAD ABOUT 100 YARDS AWAY FROM THE ROAD I LIVE ON. I TURNED MY TURN SIGNAL ON AND BEGAN SLOWING DOWN. WHEN I WAS ABLE TO TURN I BEGAN PRESSING THE ACCELERATOR TO TURN, UPON DOING SO MY STEERING LOCKED UP. I LOST MY POWER STEERING AND WASN'T ABLE TO TURN. A CAR WAS APPROACHING AND HAD TO STOP TO PREVENT FROM HITTING MY ON MY PASSENGER SIDE. I HAVE NO CLUE WHY THERE HASN'T BEEN A RECALL AFTER RESEARCHING THIS DEFECT. THERE ARE SO MANY PEOPLE THAT HAVE BEEN IN CRASHES INCLUDING DEATHS. I'M THANKFUL NO ONE WAS HURT IN THIS SITUATION BUT I CANT IMAGINE IF MY DAUGHTER WOULD HAVE BEEN DRIVING AS WE PURCHASED THIS CAR FOR HER. I PRAY YOU LOOK INTO THIS AND ISSUE A RECALL.

Mileage: 72,000

STEERING FAILED WHILE DRIVING HOME FROM WORK ON THE I 4 A ROAD WHERE THE SPEED LIMIT VARIES FROM 65 TO 70 MILES AN HOUR. NOT A GREAT TIME TO NOT BE ABLE TO CONTROL OF YOUR CAR MADE IT HOME BUT THE CAR IS TO DIFFICULT TO DRIVE. AND NOW I FIND OUT FORD KNEW THIS WAS ISSUE SINCE 2013!.

AT 42000 MILES MY CAR DEVELOPED SOME NOISE WITH THE STEERING. THERE WAS RUBBING NOISE COMING FROM BEHIND THE STEERING WHEEL WHENEVER I WAS TURNING AT LOW SPEEDS SUCH AS WHEN I'M PULLING IN OR OUT OF PARKING. WHEN I TOOK THE CAR TO A FORD DEALERSHIP, I WAS TOLD THE NOISE WAS COMING FROM THE STEERING RACK AND IT WOULD NEED TO BE REPLACED. I'M AWARE THERE'S A RECALL 14S18 THAT ADDRESSES THIS ISSUE, BUT MY CAR ISN'T COVERED BECAUSE IT WASN'T MANUFACTURED AT THE DATE THAT AFFECTS THAT RECALL, SO I'M ASKING FOR RECALL 14S18 TO BE EXPANDED TO INCLUDE VEHICLES BUILT AT THE SAME TIME AS MINE.

Mileage: 42,000

STEERING ASSIST MESSAGE CAME ON DURING ENGINE STAR ,VEHICLE WAS ALMOST IMPOSSIBLE TO TURN STEER OUT OF PARKING LOT .CAR HAS ONLY 73000 MILES . DEALER REPAIRED AT OWNER COST OF OVER $2100 .COMPLETE STEERING MECHANISM NEEDED TO BE REPLACED .

Mileage: 73,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRANK MYERS AUTO MAXX (4200 PATTERSON AVE, WINSTON-SALEM, NC 27105, (336) 767-3482) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.

Mileage: 75,000

I WAS DRIVING HOME FROM WORK ON A CITY STREET AND I GOT A WARNING LIGHT THAT SAID "POWER STEERING ASSIST FAULT" AND I SUDDENLY LOST MY POWER STEERING. I WAS ABLE TO GET HOME BUT I AM OBVIOUSLY CONCERNED. WHILE DOING AN INTERNET SEARCH ON THE PROBLEM I FOUND A SITE WITH MANY COMPLAINTS AND THEY SAID THERE WAS A RECALL ON 2013 FORD FOCUS MODELS FOR THE SAME PROBLEM, SO THIS HAS BEEN AN ONGOING ISSUE WITH FORD.

Mileage: 67,000

POWER STEERING FAILURE. NEEDS TOTAL REPLACEMENT. VEHICLE ONLY HAS 46,000 MILES. I WAS LUCKY I WAS NOT DRIVING IT, WHEN IT WENT OUT. I AM GUESSING THE TEMP THAT DAY HAD SOMETHING TO DO WITH IT. TEMP WAS 85 THAT DAY.

Mileage: 46,057

I PARKED VEHICLE IN PARKING LOT OF STORE. I RETURNED TO CAR, STARTED THE ENGINE, PUT CAR IN REVERSE, GAVE IT A LITTLE GAS WHILE I TRIED TO TURN THE STEERING BUT IT WOULD NOT MOVE. MESSAGE FLASHED 'STEERING WHEEL ASSIST ERROR'. CAR NOW HAS TO BE TOWED TO DEALERSHIP FOR A REPAIR THAT IS NOT COVERED BY FORD. LUCKY THE STEERING DID NOT GO OUT WHILE I WAS DRIVING.

Mileage: 60,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE WARNING INDICATOR FLASHED "POWER STEERING LOSS" AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER (ECHELON FORD, 4 S WHITE HORSE PIKE, STRATFORD, NJ 08084, 1-(856) 627-8400) WHERE IT WAS DIAGNOSED THAT THE STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ISSUED 95 TSBS FOR THE STEERING AND ONE STEERING RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *TT

Mileage: 82,000

STEERING WHEEL HAS LOCKED TWICE AFTER VEHICLE HAD STARTED AND WAS MOVING. FIRST WAS WHEN LEAVING A GARAGE AT WORK AND MOVING FORWARDS ON A TURN. SECOND WAS WHEN TRYING TO BACK OUT OF A PARKING SPOT IN REVERSE AND LOCKED UP. BOTH TIMES THE HUD POPPED UP A MESSAGE INDICATING FAILURE. TOOK TO DEALER TO DIAGNOSE AND THEY SAID I NEED A NEW STEERING RACK FOR $2300. SEEMS STRANGE OR FAULTY ON THE COMPANY CONSIDERING IT IS A 2014 FOCUS WITH ONLY 38K MILES ON IT THAT THIS WOULD FAIL SO SOON. NEVER BEEN IN AN ACCIDENT. I AM HOPING THIS DOESN'T HAPPEN WHILE DRIVING, OTHERWISE IT MIGHT NOT JUST BE REPAIR PROBLEM BUT A WRONGFUL DEATH SUIT AGAINST FORD. BEING UNABLE TO MOVE YOUR STEERING WHEEL WHILE DRIVING IS VERY DANGEROUS AND I AM CONFUSED THE ESTIMATE TO REPAIR WAS SO HIGH. OTHER WEBSITES INDICATE WELL UNDER $1,000 TO REPLACE A STEERING RACK WITH PARTS AND LABOR. I SUGGEST FORD FIX THIS PROBLEM WITH A RECALL BEFORE IT GETS WORSE FOR ME AND OTHER OWNERS.

Mileage: 38,300

I WAS DRIVING IN THE #1 LANE IN MODERATE TRAFFIC ON THE FREEWAY, GOING ABOUT 40 MPH, MOVING STRAIGHT AHEAD, AND SLIGHTLY ACCELERATING. AN ALERT SHOWED UP ON MY DASH SCREEN STATING THAT THERE WAS AN ISSUE WITH STEERING ASSIST. AS I PULLED OFF THE FREEWAY, I NOTICED THAT IT WAS SIGNIFICANTLY MORE DIFFICULT TO TURN MY STEERING WHEEL, AND AS I TOOK A RIGHT TURN AT THE FREEWAY EXIT, IT WAS ALMOST IMPOSSIBLE TO TURN. I HAD THE VEHICLE TOWED TO A MECHANIC WHO RECOMMENDED THAT I HAVE IT TAKEN TO THE DEALERSHIP, AS HE BELIEVED IT FELL UNDER THE SAME STEERING ISSUE THAT MANY OTHER FORD MODELS HAVE LATELY BEEN RECALLED FOR. THE DEALERSHIP CONFIRMED THAT THE STEERING GEAR WILL NEED TO BE REPLACED, AT FULL COST TO ME BECAUSE THE FOCUS DOES NOT FALL UNDER THESE RECALLS. FORD MUST ISSUE A RECALL FOR THE FOCUS MODELS IN ADDITION TO THOSE THAT HAVE ALREADY BEEN RECALLED. I AM NOT THE ONLY FOCUS OWNER TO EXPERIENCE THIS TERRIFYING ISSUE, WHICH COULD HAVE EASILY CAUSED AN ACCIDENT HAD MY STEERING ASSIST GONE OUT IN A SLIGHTLY DIFFERENT SITUATION. THIS IS A LIFE THREATENING FAULT AND FOCUS OWNERS NEED TO BE AWARE THAT THE VEHICLES THEY ARE DRIVING ARE DANGEROUS.

Mileage: 59,837

WENT TO AUTOZONE FOR POWER STEERING FLUID. THEY ASKED YEAR MAKE MODEL SAID IT DOESN'T REQUIRE IT. I LEFT AN ON MY WAY OUT STEERING LOCKED. PRAISE THE LORD NO ONE WAY HURT.

Mileage: 42,000

I HAVE HAD THIS 2014 FORD FOCUS SINCE EARLY 2015. I HAVE HAD PROBLEMS OUT OF THIS CAR SINCE I HAVE HAD IT, WITH THE DEALERSHIP NOT EVER FINDING OUT WHAT WAS WRONG. IT STARTED WITH POWER TRAIN ISSUES WHICH THEY HAD ISSUED A RECALL FOR AND I HAD BROUGHT TO THEM AND THE DEALERSHIP STILL DID NOT FIX. THE LAST TWO WEEKS THE CAR HAS BEGUN HAVING STEERING ISSUES. WHILE I WAS DRIVING IT JUST LOCKED UP AND I HAD TO COAST TO A STOP AND RESTART IT. IT DROVE FINE AFTER IT SAT FOR A MINUTE AND I RESTARTED IT, THEN THREE DAYS LATER WOULD NOT TURN AGAIN AFTER I STARTED THE VEHICLE WHILE PARKED IN MY DRIVEWAY AND WAS GETTING READY TO DROP MY CHILDREN OFF AT SCHOOL AND THEN HEAD TO WORK MYSELF. I ONCE AGAIN HAD TO TURN THE VEHICLE OF AND LET IT SIT FOR A MINUTE AND HAD TO RESTART IT. IT RAN OKAY FOR ANOTHER THREE DAYS. THIS MORNING IT ONCE AGAIN WHILE PARKED IN MY DRIVEWAY WILL NOT TURN AND THE STEERING ASSIST LIGHT CAME ON THE CAR. THIS TIME IT WILL NOT TURN AT ALL AFTER I HAVE RESTARTED THE CAR SEVERAL TIMES.

Mileage: 133,000

I HAD NOTHING BUT PROBLEMS WITH THIS CAR I'VE HAD IT FOR EIGHT MONTHS AND I AM IN A DEATH TRAP FORD IS TRYING TO KILL ME I SWEAR TO GOD I'VE TAKEN THIS CAR IN FOR TRANSMISSION ALIGNMENT TIRE ROTATION IS A FULL BLOWN BODY INSPECTION MY CAR PULLS ME LEFT ALRIGHT I NEVER WATCH BUT I NEVER KNOW WHICH WAY I'M GOING I COME OFF THE FREEWAY AND I BETTER BE PREPARED FOR HEAD ON COLLISION I HAD A FORD TEC , DRIVE WITH ME IN THIS DANGEROUS CAR AND HE TO FELT THE CAR POOL ONE WAY OR THE OTHER. BACK TO THE SERVICE DEPARTMENT GUESS WHAT THERE IS NOTHING THEY CAN DO ABOUT IT .[XXX] FORD RECALL STARING GEARS..RECALL 14V514000 ANOTHER 16V643000 ANOTHER 15V813000 MORE FUEL SYSTEM GASOLINE DEVILETTES FUEL PUMP MANY MORE.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 2,435

WHEN CAR IS PARKED AND I START THE ENGINE THE DASHBOARD SHOWS "STEERING ASSIST FAULT" ERROR MESSAGE APPEARS. WHEN THE ATTEMPT TO DRIVE THE STEERING WHEEL WILL BE VERY DIFFICULT TO TURN TO THE RIGHT OR TO THE LEFT OR WILL LOCK. THIS ISSUE MAKES IT VERY DIFFICULT TO MAKE TURNS IN AN INTERSECTIONS, HIGHWAYS AND CITY STREETS. PROBLEM WILL CONTINUES UNTIL CAR IS TURN OFF. WHEN THE CAR IS STARTED UP AGAIN, THE MESSAGE ERROR WILL APPEAR ON THE DASHBOARD AND THE STEERING WHEEL PROBLEM WILL CONTINUE.

Mileage: 47,925

THE STEERING WHEEL ON MY 2014 FORD FOCUS SE CAME LOOSE ONE MORNING. NO INDICATION OF LOOSENESS IN THE WEEKS LEADING UP. THE STEERING WHEEL JUST BECAME VERY WOBBLY AND LOOSE. THE FORD DEALERSHIP STATED IT WAS NOT COVERED UNDER WARRANTY AND THE COMPREHENSIVE EXTENDED WARRANTY WOULDN'T COVER IT EITHER, THE ISSUE: A NUT THAT HOLDS THE STEERING WHEEL TO THE STEERING COLUMN CAME LOOSE. ACCORDING TO THE TECHNICIAN, THERE WAS NOT MUCH LOCTIGHT ON THE BOLT. $200 LATER I HAVE THE SAME NUT TIGHTENED BACK DOWN WITH NEWLY ADDED LOCTIGHT. FAST FORWARD AND ON 3/14/2018 FORD ANNOUNCED A RECALL AFFECTING 1.4 MILLION FORD FUSIONS THAT HAVE THIS VERY SAME ISSUE. YET I HAVE A FOCUS NOT A FUSION. THIS ISSUE IS NOT SECLUSIVE TO JUST THE FUSION LINE UP AND FORD NEEDS TO EXPAND THEIR RECALL TO PUT THE SAME FIX IN PLACE FOR ALL AFFECTED MODELS. PERHAPS THE LOCTIGHT ISN'T ENOUGH AND THE FOCUS NEEDS THE NEW AGGRESSIVE THREADED BOLT WITH THE NYLON NUT.

Mileage: 50,000

START WITH THE TRANSMISSION RPM GO BETWEEN FIVE AND SEVEN AFTER A STOP SIGN ARE TRYING TO MERGE ONTO THE FREEWAY SECOND ALL COMING OFF THE FREEWAY ARE COMING TO A COMPLETE STOP ANYWHERE IN THE STREET THE CONGRESS POLL EITHER LEFT OR RIGHT YOU NEVER REALLY KNOW WHICH WAY CAUSING YOU TO LOSE CONTROL OF THE CAR

Mileage: 20,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, A WARNING ALARM SOUNDED AND A STEERING FAILURE WARNING MESSAGE DISPLAYED. THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL LOCKED UP. AS A RESULT, THE CONTACT DROVE OFF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INSTRUCTED TO HAVE THE VEHICLE DIAGNOSED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 49,800. *TT *TR

Mileage: 49,800

CPSC: A WEEK AGO, MY SON WAS DRIVING APP 45 MILES PER HOUR WHEN SUDDENLY THE POWER STEERING LOCKED, JERKING HIS VEHICLE TO THE LEFT, ACROSS THE ADJACENT LANE ON A 2 LANE HIGHWAY. HE ATTEMPTED TO REDIRECT THE VEHICLE, BUT THE STEERING WAS LOCKED AND HE COULD NOT CONTROL THE CAR. *DT THE CONSUMER STATED THE VEHICLE BECAME AIRBORNE. THE SEAT BELT LOCKED AND THE AIRBAG DEPLOYED. *JS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE, BUT THE POWER STEERING FAILED TO RESET. THE VEHICLE WAS ABLE TO BE DRIVEN WITHOUT POWER STEERING. THE VEHICLE WAS TAKEN TO CURRIE MOTORS FORD OF VALPO (2052 W MORTHLAND DR, VALPARAISO, IN 46385, (219) 464-3523) WHERE IT WAS DIAGNOSED THAT THE STRUT AND PINION IN THE POWER STEERING NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED HER NOT TO DRIVE THE VEHICLE BECAUSE THE FRONT WHEELS WOULD TURN IN DIFFERENT DIRECTIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 41,000.

Mileage: 41,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO WATERTOWN FORD IN WALTHAN, MASSACHUSETTS WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. THE VIN WAS NOT AVAILABLE.

Mileage: 21,000

ABILITY TO TURN HEAVILY DEGRADED; LOUD SQUEALING WHEN TURNING THE STEERING WHEEL; STRONG FORCE REQUIRED TO MAKE TURNS; LOSS OF POWER STEERING; UNSAFE TO DRIVE; FORD DEALERSHIP DIAGNOSED FAILED RACK AND PINION

Mileage: 35,000

STEERING WHEEL ACTED LIKE IT LOST POWER AND AS I TRIED TO AVOID A CURB, INSTEAD OF AVOIDING THE CURB THE VECHILE HIT THE CURB AND BLEW OUT TWO TIRES AND MORE DAMAGE. I WILL FIND OUT WHEN I GO TO THE FORD DEALER. THIS IS THE SECOND ACCIDENT I HAVE HAD WITH A STEERING ISSUE WITH THIS VECHILE. STERLING HAS BEEN AN ISSUE WHERE IT ACTS LIKE MANUAL IF THE CAR SITS OR AROUND WATER. CAR HAS ALSO HAD CLUTCH AND MULTIPLE SERVICE FOR TRANSMISSION ISSUES.

Mileage: 58,000

WHEN I PARKED MY CAR IT WAS IN PERFECT WORKING CONDITION. THE CAR SAT FOR A FEW DAYS AND WHEN I WENT TO GO DRIVE IT AGAIN THE STEERING WHEEL WAS LOCKED UP WHILE THE CAR WAS ON THEN IT UNLOCKED AFTER A FEW SECONDS. WHEN I TURNED THE WHEEL BOTH WAYS THERE WAS A WEIRD NOISE (LIKE TIRE ON THE PAVEMENT BUT WORSE) AND A GRINDING/VIBRATION IN THE STEERING WHEEL. I DROVE THE CAR ANYWAYS THINK MAYBE IT JUST NEEDING TO BE DRIVEN AFTER JUST SITTING. WHILE ONLY A 100 YARDS DOWN THE ROAD (CITY STREET) THE STEERING WHEEL LOCKED UP FOR A SECOND THEY UNLOCKED. HAD MY DAD LOOK AT MY CAR AND DRIVE IT TO MAKE SURE I WASN'T CRAZY AND HE COULDN'T FIND ANYTHING VISUALLY BUT SAID IT WASN'T RIGHT. TOOK TO DEALERSHIP THE NEXT MORNING. THE DEALERSHIP HAD NO IDEA WHAT WAS WRONG WITH MY CAR. ALL THE TECHNICIAN AND EVEN THE MANAGER WAS STUMPED. NOT A GOOD SIGN. THEY HAD TO CONTACT THE HELP DESK FOR ASSISTANT. THEY FINALLY GOT AN ANSWER 4 DAYS LATER THAT THE STEERING RACKING PIN WAS BAD AND NEEDED TO BE REPLACED. IT WAS OUT OF WARRANTY OF COURSE SO THE COST OF PART IS GOING TO BE ABOUT $1900 PLUS LABOR SO I LOOKING AT AROUND $2100. I WAS ABLE TO GET COST TO ONLY BE $560 AS A GOODWILL COST FROM THE DEALERSHIP.

Mileage: 37,900

THE ELECTRONIC POWER STEERING (EPAS), OR DRIVING ASSISTANCE SYSTEM, DISPLAYS AN ERROR: "STEERING ASSIST FAULT; SERVICE REQUIRED." FORD FOCUS VEHICLES ARE OUTFITTED WITH THE ELECTRONIC STEERING ASSIST SYSTEM INSTALL OF THE STANDARD FLUID-BASED POWER STEERING PUMPS. FROM FORUMS AND BLOGS, THE PROBLEM LOOKS TO HAPPEN AFTER TURNING THE CAR OFF, THEN BACK ON AGAIN. THE SENSOR FOR THIS SYSTEM LOOKS TO NOT TRIGGERING THE STEERING ASSIST.

Mileage: 39,437

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE CONTACT LOST POWER STEERING AND THE VEHICLE CRASHED INTO A GUARDRAIL. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE FENDER TO THE REAR QUARTER PANEL WAS SEVERELY DAMAGED. ADDITIONALLY, THE TRANSMISSION BEGAN TO SHUDDER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO HAGERSTOWN FORD (1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CLUTCH WAS REPLACED FOR THE SECOND TIME. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,999.

Mileage: 9,999

I ONLY BOUGHT THE CAR LAST YEAR. NOW, I CANNOT HARDLY STEER IT. THE STEERING WHEEL LOCKS UP. I HAVE TO FIGHT TO TURN IT. A FEW MECHANICS TOOK A LOOK AT IT, AT A SHOP, AND THEY SAID IT WAS THE STEERING COLUMN, THAT IT IS DEFECTIVE. THERE ARE OTHER REPORTS ABOUT FORD KNOWING THERE IS AN ISSUE WITH THE STEERING. I WANT A CAR THAT IS SAFE. THIS CAR HAS HAD ISSUES, CONTINUOUSLY, SINCE I BOUGHT IT. NOW, I AM STUCK WITH PAYING ALMOST $400/MONTH ON A CAR THAT I CANNOT DRIVE. THIS IS NOT FAIR. BESIDES NOT FAIR, I DO NOT WANT TO END UP DEAD, OR ANY OF MY FAMILY MEMBERS DEAD, BECAUSE OF A DEFECT IN THE SAFETY OF THE VEHICLE.

Mileage: 70,000

WHILE DRIVING HOME THROUGH THE VILLAGE AT UNDER 30MPH, SLOWING DOWN FROM 30MPH BECAUSE OF TRAFFIC STOP AHEAD, THE RIGHT FRONT SIDE OF VEHICLE CRASHED DOWN AND CONTROL WAS LOST CAUSING ME TO SIDESWIPE PARKED VEHICLE. THE PIECES OF THE FRONT END APPEAR TO HAVE FAILED AND WERE FALLING ALL OVER THE ROAD.

Mileage: 19,000

2014 FORD FOCUS POWER STEERING ISSUE WHILE DRIVING THIS VEHICLE THE POWER STEERING FAILED WHILE MAKING A RIGHT TURN ON A BUSY ROADWAY IN A URBAN AREA. THE STEERING WHEEL LOCKED IN THE TURNING POSITION AND THE POWER STEERING ASSIST WARNING LIGHT CAME ON. I HAD TO PUT THE VEHICLE IN PARK AND TURN THE IGNITION OFF. I TURNED THE IGNITION BACK ON AND PUT THE VEHICLE IN DRIVE AND THE VEHICLE'S POWER STEERING FAILED ONCE MORE AND THE STEERING WHEEL LOCKED A SECOND TIME. I ONCE AGAIN PUT THE VEHICLE IN PARK AND TURNED OFF THE IGNITION AND REMOVED THE KEY. I WAITED SEVERAL SECONDS AND STARTED THE IGNITION, PLACED THE VEHICLE IN DRIVE AND THE VEHICLE ONCE AGAIN FAILED. I HAD THE CAR TAKEN TO THE DEALERSHIP FOR SERVICING AND WAS TOLD THAT THIS IS A COMMON ISSUE THIS VEHICLE HAS AND IT WOULD TAKE SEVERAL WEEKS TO REPAIR DUE TO THE VOLUME OF REPAIRS THIS DEALERSHIP HAS AT THE MOMENT. I HAD THIS SAME VEHICLE REPAIRED SEVERAL MONTHS AGO FOR THE TRANSMISSION ISSUE THAT IS CURRENTLY UNDER RECALL. THE CAR PERFORMED FAIRLY WELL AFTER THE REPAIR. THE SAME HESITATION ISSUE BEGAN AGAIN A FEW WEEKS AGO AND NOW THIS ISSUE AROSE AS WELL. I ASKED THE DEALER IF THIS TOO WOULD BE COVERED UNDER THE RECALL / WARRANTY AND WAS TOLD THE TRANSMISSION WAS BUT THEY DID NOT KNOW IF THE POWER STEERING ISSUE WAS BUT WOULD GET ME AN ANSWER FROM FORD. I'VE READ ALL THE OTHER COMPLAINTS REGARDING THIS VEHICLES ISSUES AND MY EXPERIENCE IS THE EXACT SAME. THERE'S NO DOUBT IN MY MIND THAT FORD IS WELL AWARE OF THIS ISSUE JUDGING ON HOW MANY FORMAL COMPLAINTS HAVE BEEN ISSUED. I WILL BE LETTING GO OF THIS VEHICLE WHEN IT IS REPAIRED. I WILL NOT OPERATE THIS 2014 FORD FOCUS IN GOOD CONSCIENCE KNOWING FULL WELL THAT IT PRESENTS A SIGNIFICANT LIABILITY TO MY SAFETY AND THE SAFETY OF OTHERS.

Mileage: 37,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED AT NORMAL SPEEDS AND IT EXPERIENCED A LOSS OF POWER STEERING. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE TOWED TO CHAPMAN FORD WHERE IT WAS DIAGNOSED THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.

Mileage: 31,000

MY DAUGHTER WAS DRIVING HER NEW/USED FORD FOCUS INTO TOWN AND THE EPAS--POWER STEERING ASSIST FAULT CODED AND SHE HAD NO POWER STEERING. SHE WAS GOING ROUGHLY 55 AND SHE COULD NOTICE IT BECOMING HARDER TO STEER. BY THE TIME SHE MADE IT SO A PARKING LOT FOR SAFETY IT WAS CLOSE TO NON-STEERABLE. IT BECAME HARD FOR HER TO STEER AND LUCKILY SHE DID NOT HAVE OR CAUSE AND ACCIDENT WITH THE SUDDEN CHANGE. SHE TRIED TO ASSESS WHAT WAS WRONG WHICH IS WHEN WE LEARNED THERE IS NO POWERSTEERING FLUID AS IT HAS AND ELETRIC STEERING ASSIST INSTEAD. IT DOESN'T WORK NOW AND SHORTLY AFTER THIS CODE FAULTED THE ENTIRE CAR SHUT DOWN. IT WON'T START AND IS USELESS--FORD REPLACED A PERFECTLY GOOD STEERING SYSTEM WITH CRAP. I HOPE NOBODY GETS HURT BE THIS DEFECTIVE SYSTEM.

Mileage: 30,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL SHOOK WHILE DRIVING AT LOWER SPEEDS. THE CONTACT TOOK THE VEHICLE TO THE FOOTHILL FORD DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING CLUTCH FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CLUTCH WAS REPLACED TWICE UNDER WARRANTY; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NO LONGER COVERED UNDER WARRANTY. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT AND WAS ADVISED TO REFERENCE NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING) AS THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. UPDATED 08/23/17*LJ *TR

Mileage: 56,000

UPON STARTUP NO POWER STEERING, MAKING STEERING EXTREMELY DIFFICULT. DASHBOARD MESSAGE STATING "ELECTRONIC STEERING ASSIST FAULT NEEDS SERVICE NOW" DIAGNOSIS CAME BACK STEERING GEAR IS BAD. CLASS ACTION HAS BEEN FILED FOR 2012-14 FORD FOCUS AS WELL AS 2010-2014 FORD FUSION SO IT IS A KNOWN ISSUE BUT STILL NO ASSISTANCE BY FORD.

Mileage: 81,000

BOUGHT A 2014 FORD FOCUS 1/17/16AND 6 MONTHS AFTER OWNING IT, THE VEHICLE SHUDDERED WHEN TAKING OFF AT A GREEN LIGHT, HAD LOST POWER AROUND CORNERS. GOT A RECALL NOTICE JUNE 2016 GOT A NEW CLUTCH AND TRANSMISSION POWER TRAIN. JANUARY 2017 PROBLEM PERSISTED BROUGHT IT BACK TO THE DEALER THEY SAID ITS OVER 60,000 WARRANTY AND HAVE TO PAY CASH FOR THE TRANSMISSION REPAIR . COULD NOT DRIVE THE CAR SAFELY IT WOULD NOT SHIFT. BROUGHT IT BACK WITHOUT RECALL NOTICE JUNE 20, 2017, AND THE DEALER SAID THEY WILL FILE A 360 ON REPAIR OF THE CLUTCH. WAITING FOR THE DEALER TO CALL NOW 6/21/17 . I NEED A RELIABLE CAR FOR WORK AND MY FAMILY AND CAN NOT DRIVE THIS CAR. SO SCARED DRIVING IT 3/4 CLOSE CALLS AND REAR ENDS. IT SITS AS I PAY FOR IT EVERY MONTH.

Mileage: 45,000

ELECTRIC FAILURE OF POWER STEERING. I WAS TOLD THAT THERE WAS A "SHORT" THAT CAUSED THE POWER STEERING MECHANISM TO FAIL. LESS THAN 3 YEARS AND 48K MILES. SUDDEN FAILURE WITH TOTAL LOSS OF POWER STEERING.

Mileage: 48,000

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL AND TRANSMISSION PROBLEMS. *LD UPDATED 05/1/2017*JS

AFTER BEING STALLED IN TRAFFIC FOR OVER AN HOUR I PULLED INTO A GAS STATION AND STARTED MY VEHICLE TO LEAVE. IMMEDIATELY I COULD FEEL SOMETHING WRONG WITH MY STEERING AND MY ALERT POPPED ON AND SAID PEER STEERING ASSIST WARNING. CALLED DEALERSHIP AND THEY SAID IT'S A COMMON FOR THE ELECTRIC COMPONENT TO FAIL AFTER IDLING. THEY SAID THAT'S THIS HAS HAPPENED TO PEOPLE AS THEY ARE DRIVING. STEERING JUST FAILS. THEY SAID IT WAS A FUSE THAT OVERHEATS AFTER IDLING FOR SO LONG WITHOUT WARNING. IF THIS IS A COMPONENT THAT FAILS THAT AFFECTS STEERING IT NEEDS TO BE FIXED AND CHANGED.

Mileage: 51,000

WHILE DRIVING MY CAR THE STEERING BECAME DIFFICULT ALL OF A SUDDEN AND IMMEDIATELY AFTER AN ERROR READ "STEERING FAULT SERVICE NOW". FORTUNATELY I WAS ON A SIDE ROAD AND ABLE TO PULL OVER AS I WAS PULLING OVER AN ERROR THEN READ "STEERING LOSS STOP SAFELY". NOW I HAVE TO HAVE MY CAR TOWED TO THE DEALERSHIP. I'M EXTREMELY UPSET AT THE SITUATION AND HOW UNRELIABLE MY CAR HAS BECOME BC EVEN AFTER DIAGNOSIS AND REPAIRS I WILL BE NERVOUS. NOT TO MENTION HOW TERRIBLE THIS COULD'VE BEEN HAD I HAVE BEEN ON A BUSY ROAD WITH MY CHILDREN IN THE CAR.

Mileage: 51,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE CONTACT'S SPOUSE WAS DRIVING AT A SLOW SPEED AND MAKING A RIGHT TURN, THE POWER STEERING FAILED. THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING BECAME VERY DIFFICULT TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS SKEPTICAL OF HAVING THE DEALER DIAGNOSE THE VEHICLE. THE CONTACT WAS CONCERNED THAT A PREVIOUS VEHICLE FAILURE WAS MIS-DIAGNOSED BY THE DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

I AM SPEAKING IN BEHALF OF MY WIFE [XXX] WHO IS THE REGULAR USER OF THE SAID CAR. MY NAME IS [XXX] THE HUSBAND OF [XXX]. ON FRIDAY, MARCH 10, 2017, MY WIFE CALLED ME FROM HER WORK THAT SHE SAID THERE'S SOMETHING WRONG WITH THE SAID CAR. SHE SAID THAT SHE ALMOST CAUSED AN ACCIDENT WHEN SHE WAS MAKING A TURN ON A SIGNAL LIGHT CROSSING THAT WHEN THE STEERING WHEEL SUDDENLY BECAME STIFF (TOUGH) TO MANEUVER. SHE PANICKED WHAT TO DO AND SHE STOPPED SUDDENLY IN THAT BUSY CROSSING THAT OTHER DRIVER WERE CONFUSED THAT THEY HAVE SUDDEN STOP AS WELL ,BUT, FORTUNATELY NO ONE WAS COMMITTED ACCIDENT. MY WIFE SAID, FOR A MINUTES AFTER, SHE MANAGED TO MOVED THE CAR AND DROVE BACK TO HER WORK PARKING AREA AS SHE STRUGGLED TO STEER THE CAR. I WENT TO CHECK THE CAR AND IT SAYS IN THE DASH BOARD " STEERING ASSIST FAULT .. SERVICE REQUIRED. THIS IS THE SCENARIO, THE CAR IS SAFETY HAZARD TO DRIVE. MY WIFE DEVELOP A NERVOUS BREAKDOWN WHAT SHE HAD EXPERIENCE VERY BADLY ON THAT INCIDENT . SHE DOES NOT WANT TO DRIVE THE CAR NO MORE FOR THE ANXIETY THAT MIGHT CAUSE AN ACCIDENT IF THAT THINGS HAPPENED AGAIN WHILE SHE IS DRIVING IN THE FREEWAY... OF WHICH MOST OF THE TIME SHE'S IN THE FREEWAY GOING TO WORK AND BACK HOME. INDEED, WHEN I TEST DROVE THE CAR, I CANT BELIEVE IT MYSELF THAT ALMOST YOU CAN NOT MOVE THE STEERING WHEEL. PLEASE INVESTIGATE THIS MATTER AND HAVE THE CAR INSPECTED BY YOUR DEPARTMENT TO EVALUATE THE DEFECT OF THE CAR THAT IS A SAFETY HAZARD TO DRIVE WHEN THAT " ELECTRIC POWER STEERING ASSIST " SHUT DOWN. APPRECIATED FOR YOUR CONCERN FOR PUBLIC SAFETY. THE CAR IS PARKED RIGHT NOW IN FRONT OF MY RESIDENCE. YOUR INSPECTOR CAN COME ANYTIME TO DO THE INSPECTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 48,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE TURNING AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE STALLED AND CAUSED A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND THE TIE ROD NEEDED TO BE REPLACED. PRIOR TO THE CRASH, THE CLUTCH WAS REPLACED FIVE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.

Mileage: 13,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING SUDDENLY FAILED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000(STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

AFTER DRIVING ABOUT 10 MINUTES, I THOUGHT I HEARD A GRINDING NOISE AFTER STOPPING AT A STOPLIGHT ON A MAJOR FOUR LANE ROAD IN RUSH HOUR TRAFFIC. WHEN I STARTED TURNING LEFT ONTO A WINDY TWO LANE HIGHWAY, I INITIALLY DIDN'T HEAR A GRINDING NOISE, AND THEN DISTINCTLY HEARD IT AS I COMPLETED THE TURN. THE STEERING WHEEL BECAME VERY LOOSE, THEN SUDDENLY EXTREMELY TIGHT AND VERY DIFFICULT TO TURN LEFT OR RIGHT ON THE ROAD PLACING ME IN A LIFE THREATENING SITUATION. I IMMEDIATELY ATTEMPTED TO CALL THE DEALERSHIP BY MY HOUSE AND WAS UNABLE TO REACH THEM. AFTER CALLING THE FORD DEALERSHIP WHO LAST SERVICED MY VEHICLE, I WAS ADVISED TO BRING THE CAR IN IMMEDIATELY AND BE EXTREMELY CAREFUL WHILE DRIVING. HE STATED THERE MAY BE AN EXTENDED WARRANTY COVERING REPAIR. I DROVE THE CAR TO THE DEALERSHIP BY MY HOUSE WHO INFORMED ME OF THE DOOR LATCH RECALL AS WELL. AFTER BEING TOLD THE NEXT DAY THE POWER STEERING RACK/GEARBOX WAS DEFECTIVE AND IT WOULD BE $1800 TO REPAIR, I CALLED FORD CUSTOMER SERVICE WHO WAS OF NO SERVICE. I RECEIVED A CALL FROM A FORD REGIONAL MANAGER OFFERING FOR ME TO PAY A PORTION OF THE COST. I DECLINED AND REQUESTED SPEAKING WITH THEIR SUPERVISOR BASED ON THIS BEING A PROBLEM FORD IS AWARE OF AND HAS YET TO RECONCILE. FURTHERMORE, FORD PLACED RESPONSIBILITY ON THE DEALERSHIP TO MAKE AN OFFER FOR REPAIR WHEN THIS IS A MANUFACTURER ISSUE. THE DEALERSHIP HAS BEEN THE ONLY REASONABLE AND UNDERSTANDING ENTITY TO DATE. I BOUGHT THIS CAR BRAND NEW TO GET ME TO AND FROM WORK, AND EVENTUALLY GIVE TO MY 17 DAUGHTER. I'M ACTIVE DUTY MILITARY AND APPALLED FORD HAS THE AUDACITY TO NOT REPAIR A LIFE THREATENING ISSUE. ALTHOUGH I HAVE THE STRENGTH TO STEER THE VEHICLE ON A TWO LANE, WINDING ROAD, MY DAUGHTER WOULD NOT! *TR

Mileage: 56,000

STEERING COMPLETELY FAILED TWICE, ONCE IN TRAFFIC. THIS POSED A SIGNIFICANT SAFETY RISK TO THE GENERAL PUBLIC AND THE VEHICLE. FAILURE CAUSED SIGNIFICANT CONTACT WITH CURB ON ROADSIDE. SPEED WAS APP. 35 MPH. OCCURRED ON HIGHWAY 100 IN MILWAUKEE COUNTY, WI. SECOND FAILURE HAPPENED SHORTLY AFTER FORD DEALER REPROGRAMED STEERING SYSTEM DUE TO INTERMITTENT STEERING FAILURES. DURING THIS INSTANCE STEERING FAILED WHEN CAR WAS STARTED (THIS HAPPENED JUST PRIOR TO THE MOST SIGNIFICANT ISSUE WHICH WAS THE STEERING FAILURE IN TRAFFIC). CAR WAS LESS THAN 1,000 MILES OUT OF WARRANTY THUS CAUSING SIGNIFICANT OUT OF POCKET REPAIRS COSTS.

Mileage: 36,942

AFTER GOING THROUGH A BUMP ON A RESIDENTIAL STREET AT 30 MPH THE STEERING BECAME VERY DIFFICULT TO CONTROL THE CAR. I WAS LESS THAN ONE MILE FROM HOME AND MANAGED WITH GREAT DIFFICULTY TO MAKE IT TO MY HOME. COMPLETE STEERING FAILURE, THERE IS NO WAY TO DRIVE THE CAR. VERY GLAD IT WAS ME DRIVING AND NOT MY DAUGHTER AS THIS HAPPENED IN A CURVE. THE CAR HAS 43,000 MILES ON IT. OVER 600 COMPLAINTS ABOUT THIS ELECTRONIC POWER STEERING SYSTEM AND SINCE IT IS OUT OF WARRANTY THE REPAIRS ARE EXPECTED TO BE AT LEAST $2,000. WHAT IS NHTSA DOING ABOUT THIS PROBLEM. IT IS PRETTY OBVIOUS TO ME THERE IS A PROBLEM AND AN EMERGENCY RECALL NEEDS TO BE ISSUED. FORD AND IT'S LOCAL DEALERS ARE UNWILLING TO ADDRESS THE PROBLEM. WHAT'S GOING TO TAKE NHTSA! TO GET THIS PROBLEM FIXED.

Mileage: 43,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT SLOW SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

FOLLOWING MY LOW TIRE PRESSURE INDICATOR COMING ON, I NOTICED THE POWER STEERING ISSUE AS I WAS PULLING INTO A PARKING SPOT, AND MY STEERING WHEEL MADE A SQUEAKING OR WHINING SOUND. LATER, WHILE DRIVING ON A CITY STREET, AS I BEGAN TO MAKE A TURN, MY STEERING WHEEL STARTED HESITATING, AND MAKING A GEAR STRIPPING NOISE; THE STEERING COLUMN LOCKED UP AND WHEN I TRIED TO TURN THE WHEEL IT MADE A LOUD SQUEAKING SOUND. ALSO, MY TRANSMISSION SHUTTERS WHENEVER I ACCELERATE AND SLOW DOWN. THE TRANSMISSION ISSUE WAS INITIALLY REPAIRED VIA A SOFTWARE UPDATE BEFORE THE WARRANTY EXPIRED, BUT IT HAS SINCE STARTED TO MALFUNCTION AGAIN.

Mileage: 50,000

TL* THE CONTACT OWNED A 2014 FORD FOCUS. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE STEERING WHEEL VIBRATED WHEN THE CRUISE CONTROL WAS DEACTIVATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS AT THE SALVAGE YARD. THE POLICE WAS NOTIFIED BUT THE CONTACT WAS UNAWARE IF A REPORT WAS FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL BY AMBULANCE FOR OBSERVATION OF CHEST PAINS. THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

WARNING LIGHT CAME ON STATING "STEERING ASSIST FAULT". . WE LOST ALL POWER STEERING WHILE DRIVING THE CAR. WE WERE ABLE TO GET THE CAR INTO A REST AREA OFF THE HIGHWAY. WE HAD NO POWER STEERING AND IT MADE IT VERY DIFFICULT TO OPERATE THE CAR. THE STEERING GEAR NEEDED TO BE REPLACED AT 36,900 MILES AT A COST OF $2,121.74. FORD CUSTOMER SERVICE WAS NO HELP AT ALL TO ME. THEY WERE SUPPOSE TO RETURN CALLS WITHIN 4 HOURS AND IT TOOK ME 10 DAYS UNTIL I WAS ABLE TO GET A CALL BACK.THERE CURRENTLY IS NO RECALL BUT 900 MILES PAST WARRANTY I WOULD NOT EXPECT THIS TO HAPPEN.

Mileage: 36,900

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AROUND A CURVE AT 25 MPH, THE STEERING WHEEL SEIZED AND THERE WAS AN ABNORMAL NOISE COMING FORM THE VEHICLE. THE CONTACT REDUCED SPEED TO 10 MPH DUE TO BEING CONCERNED FOR THEIR SAFETY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,100.

Mileage: 38,100

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE WAS NOT DIAGNOSED NOR REAPIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

Mileage: 43,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO VIBRATE SEVERELY. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD TO SWITCH OFF AND RESTART THE VEHICLE, BUT NOTICED THAT THE STEERING WHEEL REQUIRED MORE FORCE TO MANEUVER. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE FAILURE MILEAGE WAS 24,000.

Mileage: 24,000

POWER STEERING FAILURE AND HESITATION, SHUDDERING IN TRANSMISSION. REPORTED ON 6/17/16 FOR PREVIOUS FAILURE INCIDENT ON 5/13/16. DEALER HAD REPAIRED VEHICLE UNDER WARRANTY BUR REPAIRS FAILED TO WORK . NEW INCIDENT THAT OCCURRED ON 6/14/16. INTERNET SEARCH INDICATED CLASS ACTION LAWSUITS HAVE BEEN FILED AGAINST FORD FOR BOTH THE STEERING PROBLEM AND TRANSMISSION PROBLEM, NHTSB APPEARS TO HAVE ALREADY OPENED AN INVESTIGATION. STILL WAITING FOR REPAIRS TO BE MADE.

Mileage: 10,000

ON 5/13/16 POWER ASSISTED STEERING FAILED. VEHICLE VERY DIFFICULT TO STEER. VEHICLE WAS TOWED TO AUTO DEALER. ALSO TRANSMISSION SHUDDERING, CHOKING ETC.NO ACCIDENT OR DAMAGE OCCURRED BECAUSE OF THESE AT THAT TIME BUT ELEVATED RISK OF AN ACCIDENT. REPAIRS FOR BOTH MADE BY DEALER UNDER WARRANTY.

Mileage: 9,112

HEARD NOISE IN STEERING AND TIRES TOOK CAR TO BE CHECKED OUT WAS NOTHING WRONG THAT IS HOW IT SOUNDS AND DRIVES. THIS WAS 2 MONTHS AFTER GETTING THE CAR. IN MARCH 2016 TURNING A CURVE CAR STEERING GOT HARD AND LOCKED UP HIT CURVE BUSTED AXLLE AND STEERING COMPONENT. REPLACED AXLE THOUGHT THAT WAS ALL. THEN HAD CAR TAKEN TO FORD I WAS THEN INFORMED OF $3000.00 IN DAMAGES AND LABOR TO FIX IT. I DID NOT PROCEED TO GETTING FIXED . THE SERVICE MANAGER PROCEEDED TO THROW THE KEYS AT ME AND GOT PISSED BECAUSE I WOULDN'T GET CAR FIXED RIGHT THEN.I FOUND OUT ABOUT THE ISSUES ON THE INTERNET LOOKING INTO THE CAR PARTS AND ANY ISSUES WITH THE CAR. THE CAR WAS IN MOTION.

CAR REPORTS STEERING ASSIST FAULT, SERVICE REQUIRED SOMETIMES AT STARTUP, SOMETIMES WHILE IN MOTION, RESULTING IN LOSS OF POWER STEERING. RESTARTING THE CAR RESULTS IN NORMAL OPERATION FOR A TIME, SOMETIMES A DAY SOMETIMES WEEKS. NO OBD2 CODE PRESENT.

Mileage: 46,000

EVEN AFTER SEVERAL REPAIR ATTEMPTS BY FORD WHEN TURNING THE STEERING CRACKS AND POPS LOUDLY, IT SOUNDS LIKE SOMETHING IS ABOUT TO BREAK. THIS VEHICLE ALSO HAS HAD 4 CLUTCH ASSEMBLIES INSTALLED AND HAS A CREAKING SOUND IN THE DRIVERS SIDE DOOR THAT (ACCORDING TO THE DEALER) IS BECAUSE THERE IS A BAD WELD IN A "SUPPORT" COLUMN LOCATED BEHIND THE FRONT FENDER.

Mileage: 34,000

MY VEHICLE HAS HAD NUMEROUS TRANSMISSION PROBLEMS, GOING INTO REVERSE WHILE DRIVING, SHUTTING OFF WHILE DRIVING, ETC. RECENTLY, THE POWER STEERING COMPLETELY WENT OUT AND REVERTED TO MANUAL STEERING. TODAY, WHILE DRIVING IT FOR A WHILE, I NOTICED A BURNING SMELL AND PULLED OVER. UNDER THE HOOD, THE FUSE BOX HAD CAUGHT FIRE, BUT WAS BLOWN OUT BY THE WIND WHEN I OPENED THE HOOD. 20,500 MILES.

Mileage: 20,200

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE GETTING THE VEHICLE SERVICED, THE TECHNICIAN INFORMED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,617.

Mileage: 52,617

WHILE TURNING AT A LIGHT, MY STEERING WENT OUT AND CAUSED ME TO VEER INTO ONCOMING TRAFFIC IN THE OPPOSING LANE. IT NOW TAKES GREAT EFFORT AND MUSCLE TO MAKE AND TURNS IN THE VEHICLE. I HAVE HAD THE VEHICLE IN THE SHOP NUMEROUS TIMES DUE TO A FAULTY TRANSMISSION. NOW WHEN I TURN ON THE VEHICLE, THE INSTRUMENT PANEL DISPLAYS THAT THERE IS AN URGENT TRANSMISSION FAULT, THEN IT WILL FLASH THAT THERE IS AN URGENT STEERING ASSIST FAULT. WHILE RUNNING A VEHICLE HEALTH REPORT, THE VEHICLE STATES THAT THE TRANSMISSION IS AT A "REDUCED POWER STATE" WHICH CAUSES IT TO HESITATE, NOT CHANGE GEARS, AND NOT BE ABLE TO ACCELERATE PROPERLY - ALL OF WHICH FORD SAYS ARE "CHARACTERISTICS OF THIS TRANSMISSION." ALSO, THE TRANSMISSION DOES NOT WORK AT ALL IN SPORT MODE AND HAS WENT INTO REVERSE OR PARK GRINDING TO A SCREECHING HALT WHILE DRIVING ON A HIGHWAY. LUCKILY, I DID NOT CRASH WHEN THE STEERING SUDDENLY WENT OUT. MY VEHICLE IS CURRENTLY IN A LEMON LAW DISPUTE, THEREFORE, FORD WILL NOT FURTHER DIAGNOSE MY VEHICLE.

Mileage: 201,000

THE VEHICLE A 2014 FORD FOCUS S MODEL WAS MOVING AT A HIGH RATE OF SPEED GOING DOWN THE HIGHWAY WHEN IT STALLED OUT DUE TO THE WIRING SPLICES GOING BAD CAUSING THE VEHICLE TO STALL OUT AND STOP WITHOUT WARNING

Mileage: 60,000

YESTERDAY I STOPPED IN A PARKING LOT WHEN ALL OF A SUDDEN MY STEERING SEEMED TO GO OUT AS IF MY ENGINE HAD STALLED (DIDN'T). IT RESUMED NORMAL OPERATION UNTIL TODAY WHEN I ENTERED A ROUNDABOUT WHEN THE STEERING STARTED TO LOSE THE POWER FEATURE IF ONLY FOR A FEW MOMENTS. I CONSULTED A FORD DEALER AND SAW NO RECALLS ON THIS PROBLEM. I AM HAVING THE CAR CHECKED ON 3/14/16 FOR MY TRANSMISSION SHUDDER AND WILL ATTEMPT TO GET THIS LOOKED AT THEN. IT IS TROUBLING TO KNOW THAT THIS MAY HAPPEN AT HIGH SPEED. IN THE ROUNDABOUT I SEEMED TO HAVE A MANUAL STEERING FEATURE, BUT AS I STATED THE ROUNDABOUT SPEED WAS ABOUT 15 MPH.

Mileage: 31,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE POWER STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS UNAVAILABLE.

Mileage: 46,000

I HAVE HAD PROBLEMS WITH MY CAR EVER SINCE I BOUGHT IT BRAND NEW. I HAVE TAKEN IT BACK TO THE DEALERSHIP SO MANY TIMES BUT NOTHING HAS BEEN DONE ABOUT IT. I FEEL UNSAFE DRIVING THIS CAR.

OWNED CAR 6 MONTHS AND LOVE IT, ESPECIALLY THE HANDLING, UNTIL: AT ABOUT 8500 MILES, I STARTED THE CAR (ON A SUNDAY MORNING-WHY I DIDN'T CALL THE DEALERSHIP RIGHT AWAY) PUT IT IN GEAR, PULLED FORWARD IN MY DRIVEWAY AND THE STEERING WHEEL WOULD NOT TURN AT ALL. I BACKED UP AND PULLED FORWARD AGAIN, AND STILL ZERO STEERING WHEEL TURN WAS POSSIBLE. I TURNED THE CAR OFF, PULLED THE KEY OUT, PUT THE KEY IN AND STARTED IT AGAIN. SAME ACTIONS, SAME RESULT. I USED OUR PICKUP TRUCK FOR THE DAY INSTEAD. I STARTED THE CAR AGAIN WHEN I GOT HOME AND THE STEERING WORKED NORMALLY-I PULLED FORWARD AND BACK IN MY DRIVEWAY AND PARKED IT. THE NEXT MORNING, THE CAR STARTED JUST FINE BUT AGAIN THE STEERING WHEEL WOULD NOT TURN. I CALLED THE DEALER AND ARRANGED A FLAT BED RIDE LATER THAT DAY. WHEN THE FLAT BED DRIVER STARTED TO CAR TO DRIVE IT ONTO HIS RIG, HE REMARKED THAT THE CAR WAS ACTING JUST LIKE A PROBLEM THEY'RE HAVING IN THE 2015 F150, AND TWO-HANDEDLY YANKED MY STEERING WHEEL HARD TO THE LEFT, STILL WITH NO RESULT. THE WHEEL WOULD NOT MOVE, AND I WONDER WHAT ELSE HE BROKE IN HIS "BIGGER HAMMER" APPROACH. HE ADJUSTED THE POSITION OF HIS TRUCK TO BE ABLE TO DRIVE MY CAR ONTO IT WITHOUT ANY STEERING AVAILABLE. I REPORTED THE FLAT BED DRIVER'S ABUSE OF MY VEHICLE TO THE DEALER, WHERE THE CAR NOW SITS AWAITING SERVICE.

Mileage: 8,500

I PURCHASED THE CAR BRAND NEW. IT STARTED BOGGING OUT DYING IN SLOW TRAFFIC AND IN THE MIDDLE OF TURNS. I HAVE HAD IT IN THE SHOP 5 TIMES FOR SAME ISSUE NOTHING WAS RESOLVED. I HAVE ALMOST GOTTEN IN A COUPLE ACCIDENTS WHEN TURNING THE CAR DIES IN THE MIDDLE OF STREET AND I HAVE ALMOST BEEN T BONED. I SOUNDS LIKE THE ENGINE IS GOING TO FALL OUT AT TIMES. SOMETIMES WHEN IT STARTS TO DIE IT EXCELERATES AND SEND THE CAR FORWARD AT A FAST SPEED. I HAVE ONLY HAD CAR 18 MONTH. I AM TERRIFIED TO DRIVE THIS CAR!

Mileage: 3,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 10 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE INDEPENDENTLY VEERED TO THE RIGHT. THE CONTACT STATED THAT THE STEERING WHEEL WOULD NOT GO BACK INTO THE DIRECTION IN WHICH IT WAS BEING TURNED. THE CONTACT THEN STATED THAT THE VEHICLE HIT A CURB AND SUBSEQUENTLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATE 01/13/16 MA *CN

Mileage: 8,000

PURCHASED THE CAR USED WITH ONLY 10K MILES, AFTER LEAVING DEALERSHIP DRIVING HOME ON FREEWAY SPEEDS I NOTICED THE CAR WOULD NOT TRACK CORRECTLY AS IS WANDERS LEFT AND RIGHT WITH A JERKING PULL REQUIRING CORRECTION INPUTS THE WHOLE TRIP. TOOK CAR TO DEALERSHIP, FIRST THING THEY DID IS ROTATE AND BALANCE TIRES. DID NOT FIX PROBLEM. I HAVE READ OF NUMEROUS REPORTS OF THIS SAME ISSUE. WHEN WILL FORD STAND UP TO THIS PROBLEM BEFORE IT TAKES SOMEONES LIFE. THE ELECTRONIC STEERING PROBLEMS ARE A SERIOUS AND DANGEROUS ISSUE. I DO NOT RECOMMEND ANYONE PURCHASE ANY FORD FOCUS UNTIL THIS POOR SYSTEM IS REPLACED, OR A RECALL IS INSTATED TO FIX THIS SERIOUS ISSUE.

Mileage: 10,000

TRAVELING STRAIGHT ON THE TOLL ROAD AT 70MPH (SPEED LIMIT) WITH THE CRUISE CONTROL ON THE BACK END OF THE VEHICLE STARTED FISH TAILING AND WENT OUT OF CONTROL INTO A GUARDRAIL WHICH TOTAL THE VEHICLE. THE VEHICLE WAS JUST PURCHASED A MONTH PRIOR. I WILL SUBMIT PHOTOS AND DOCUMENTS ON REQUEST.

Mileage: 11,000

2014 FORD FOCUS WITH 78*** MILES. ELECTRONIC POWER STEERING FAILED WHILE DRIVING AT SPEED ON THE HIGHWAY. STEERING WAS VERY DIFFICULT TO USE, FAR MORE DIFFICULT THAN A HYDRAULIC VEHICLE WITH A POWER STEERING FAILURE. IT FELT AS IF SOMETHING WAS LOCKED UP INSIDE THE STEERING COLUMN. CAR WAS UNSAFE TO DRIVE.

Mileage: 78,517

WHEN I TAKE OFF FROM BEING STOPPED, MY CAR DRAGS WITH A VIBRATION. WHEN I PICK UP SPEED ON THE FREEWAY MY CAR SLIDES TO THE LEFT AND I LOSE THE CONTROL OF THE STEERING. MY PHONE NUMBERS HAVE NEVER BEEN ABLE TO BE SYNC TO MY CAR BECAUSE THE ELECTRICAL PART IS DEFECTIVE. MY TIRES LIGHT STAYS ON OFF AND ON. IT FEELS AS IF SOMETHING IS GETTING LOSER UNDER THE REAR OF MY CAR. ON FOX 2 NEWS THIS MORNING, THEY ANNOUNCED A RECALL ON FORD CAR AXLES. TODAY IS OCTOBER 1, 2015. THE DATE OF THE LAST INCIDENT IS GIVEN BELOW. BUT I HAVE BEEN HAVING PROBLEMS FOR A WHILE. WHEN I TOOK MY CAR TO THE DEALERSHIP ABOUT THE LIGHT AND TIRES, THEY JUST RESET IT. THEY DIDN'T TAKE TIME TO TEST DRIVE IT AND REALLY ADDRESS MY PROBLEMS WITH THIS CAR. I DON'T WANT TO HAVE A ACCIDENT OR DIE IN MY CAR. I WOULD LIKE TO GET THESE PROBLEMS TAKEN CARE OF.

Mileage: 175,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER THE VEHICLE WAS STARTED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATED 11/12/15*LJ *CN

Mileage: 8,000

I DROVE 200 MILES, STOPPED FOR GAS, AND UPON STARTING THE ENGINE THERE WAS A WARNING LIGHT AND A LOSS OF POWER STEERING. I DROVE TO A HOTEL, UNLOADED OUR LUGGAGE, AND RETURNED TO THE CAR AFTER 10 MINUTES. UPON STARTING THE ENGINE, I FOUND THAT THE WARNING LIGHT WAS OUT AND THE POWER STEERING WAS NORMAL. TEN DAYS LATER, THE SAME THING HAPPENED; THAT IS, I DROVE 200 MILES, STOPPED FOR GAS, LOST THE POWER STEERING, WENT TO A HOTEL, AND UPON STARTING THE ENGINE THE POWER STEERING HAD RETURNED. WITHOUT POWER STEERING, THE CAR WAS CONTROLLABLE BUT IT WAS NOT EASY AND A FRAIL PERSON WOULD HAVE DIFFICULTY.

Mileage: 6,000

THERE WAS A CRACKING/POPPING SOUND COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. IT HAS BEEN IN AND OUT OF THE DEALERSHIP FOR 2 WEEKS NOW (08/18/2015) BUT THEY HAVE NOT BEEN ABLE TO FIX IT. THEY TOLD ME THAT THEY REPLACED THE "RACK" BUT THAT THE VEHICLE STILL HAD THE SAME STEERING PROBLEMS. THIS IS AFTER THEY REPLACED THE CLUTCHES AGAIN IN THIS VEHICLE. AFTER DOING SOME RESEARCH I FOUND THAT THERE SEEMS TO BE A PROBLEM WITH THE EPAS (ELECTRIC POWER ASSISTED STEERING) IN THESE CARS. THIS CAR HAS MAJOR PROBLEMS.

Mileage: 19,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO REVERSE AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE AND THE MESSAGE STEERING ASSIST FAILURE, SERVICE REQUIRED WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER STARTING THE ENGINE, THE MESSAGE STEERING ASSIST FAILURE WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE CAUSE OF THE FAILURE WAS DUE TO A FAULTY ELECTRICAL CONNECTION IN THE STEERING COLUMN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,500. UPDATED 09/14/15*LJ UPDATED 11/3/2017*CN

Mileage: 15,500

THE 2014 FORD FOCUS SE. MY MOM AND I TRADED IN ANOTHER VEHICLE FOR THIS CAR. IT WAS WORKING FINE AT THE FIRST 3 MONTHS OF HAVING IT, BUT THEN AFTER THE SECOND MONTH, THE TRANSMISSION ON THIS CAR STARTED TO FAIL. IT WOULD START TO SHUTTER AND CAUSE YOU TO HAVE PROBLEMS ACCELERATING TRYING TO KEEP UP WITH THE CAR AHEAD OF ME AFTER EACH FULL STOP, OR DURING TRAFFIC HOURS ON A FREEWAY/HIGHWAY. THIS VEHICLE ALSO HAD A PROBLEM WHEN I WAS JUST BARELY GETTING ON THE FREEWAY I TRIED PUSHING THE GAS PEDDLES TO REACH 65MPH, BUT FOR SOME QUESTIONABLE REASON THE GEARS WERE HAVING TROUBLE SWITCHING AND AS I LOOK AT THE METER GAGE IT SHOWED 50MPH. I PUSH MORE ON THE GAS PEDDLE TO GET MORE SPEED AND IT WOULD NOT MOVE HIGHER THAN 55MPH. FOR SOME APPEARENT REASON IT STAYED STUCK AT 50-55MPH. I'M QUITE DISAPPOINTED ON THE DEALERS WHO SOLD US THE CAR WHICH THEY KNEW THE ISSUE OF THESE PARTICULAR VEHICLES, AND ALSO THE MANUFACTURERS WHO HAVE CAUSE CONCERN FOR WHO EVER HAD BOUGHT THIS TYPE OF VEHICLE. I WOULD APPRECIATE IF THEY WOULD JUST RECALL ANY FORD FOCUS OR ANY OTHER VEHICLES THAT HAVE SUCH MALFUNCTIONING. AMERICA IS SUPPOSE TO BE AT THE TOP, BUT WHAT'S GOING ON WITH THIS ISSUE THAT NEEDS TO BE RESOLVED. I'M WAS BORN IN THE PHILIPPINES, BUT I WAS RAISE IN THE USA. I ALWAYS THOUGHT THE US WAS ONE TOP NOTCH PLACE TO LIVE. AMERICA IS THE LIFE AND I EXPECT ALOT FROM THEE HIGHER UP'S/BOSSES.. FOR SURE THOUGH, SAFETY FIRST FOR ALL VEHICLES DESIGNED AND CREATED AND MANUFACTURED HERE IN AMERICA OR WHEREVER THEY GOT THEIR VEHICLES.. THIS PLACE IS ONE GREAT PLACE TO LIVE. WE SHOULD LIVE UP TOWARDS TRUE FUTURE EXPECTATIONS OF ANY TYPE OF CRUCIAL DESIGNS OF WHAT SO EVER OR SOME SORT. AMERICA LETS STEP UP THE RICHTER SCALE OF EXCLUSIVENESS. GOD BLESS TO ALL WITH PEACE AND RESPECT ALWAYS.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER STARTING THE ENGINE, THE MESSAGE STEERING ASSIST FAILURE DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A FAULTY ELECTRICAL CONNECTION IN THE STEERING COLUMN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,500.

Mileage: 15,500

2 WEEKS AGO THE CAR LOST POWER STEERING WHILE BACKING OUT OF THE DRIVEWAY. THERE WAS NOT AN ACCIDENT AT THAT TIME. TODAY 5-31-15 WHILE TRAVELING THROUGH A SMALL CURVE ON A NEIGHBORHOOD STREET, THE CAR SUDDENLY LOST POWER STEERING AGAIN AND CAUSED MY DAUGHTER TO STRIKE A BRICK MAIL BOX. LUCKILY, SHE IS OKAY. THE CAR HAS SUSTAINED SIGNIFICANT DAMAGE AND WILL HAVE TO HAVE BODY WORK. WHEN THIS HAPPENED I STARTED TO LOOK TO SEE IF THERE WERE ANY RECALLS FOR THIS AND SAW THAT THE FORD FOCUS IS NOT INCLUDED IN THE RECALL, HOWEVER IT IS INCLUDED IN A CLASS ACTION LAW SUIT BECAUSE OF FORD'S FAILURE TO ACKNOWLEDGE AND HANDLE THE PROBLEM WITH THE POWER STEERING. I HAVE PHOTOGRAPHS OF THE DAMAGE AND AM WILLING TO PROVIDE THEM TO YOU IF NECESSARY.

Mileage: 28,000

THE STEERING IS VERY DANGEROUS AND WILL CAUSE AN ACCIDENT. THERE IS NO CENTERING THE WHEEL, IT CONSTANTLY DRIFTS BACK AND FORTH LEFT AND RIGHT, ON IT'S OWN WITH FLAT STRAIGHT ROAD AND PERFECT STRAIGHT LINE OF SIGHT. THE STEERING IS TOO SENSITIVE, IF I MOVE THE STEERING WHEEL JUST A SLIGHT AMOUNT IT OVER CORRECTS AND CONTINUES TO MOVES THE CAR. THE DRIVE MUST CONSTANTLY COURSE CORRECT OR I WILL VEER OFF THE ROAD RIGHT/LEFT OR HIT ANOTHER CAR IN EITHER LANE, THE PROBLEM IS MULTIPLIED SEVERAL TIMES OVER WHEN TRAVELING AT HIGHWAY SPEEDS. SEARCHING THE INTERNET I SEE SEVERAL OTHER COMPLAINTS FROM 2014 FOCUS OWNERS AND AM QUITE SHOCKED THIS ISSUE HAS NOT BEEN ESCALATED AND FIXED BY FORD, THE NEW ELECTRIC STEERING IS NOT WORKING AND A SAFETY HAZARD TO ANY DRIVER. I HAD THE CAR IN THE MATHEWS FORD COLLISION SHOP TO REPAIR A HIT TO THE FRONT END FROM A DEER, AND REPORTED THE STEERING ISSUE. THEY ACTED LIKE THEY HAD NO IDEA WHAT I WAS REPORTING AND RECOMMENDED A FRONT END ALIGNMENT. I TOLD THEM THEY NEEDED TO DRIVE THE CAR AND WOULD FEEL AND EXPERIENCE THE PROBLEM. I PICKED THE CAR UP LAST WEEK AND THEY SAID THE STEERING COMPUTER WAS RESET AND RE-CALIBRATED, AND THE FRONT END ALIGNMENT WAS DONE. AS SOON AS I LEFT AND WAS DRIVING IT WAS ACTUALLY WORSE THAN BEFORE AND WHEN I TRAVELED ON THE HIGHWAY 2 DAYS LATER IT WAS VERY PRONOUNCED WITH VERY LITTLE WIND THAT DAY. I WENT BACK TO MATHEWS TODAY AND HAD ONE OF THEIR ESTIMATORS DRIVE THE CAR WITH ME IN IT AND HE ABSOLUTELY AGREED AND SAID THE CAR DRIFTED LEFT AND RIGHT ON ITS OWN, LIKE THE OLD FASHIONED CARS THAT RUN AT AMUSEMENT PARKS.THEY ARE SUPPOSED TO CONTACT ME ONCE THEY TALK TO THE REPAIR SHOP AND THEN I STARTED RESEARCHING ON THE INTERNET AND WAS SHOCKED THAT THIS IS A KNOWN PROBLEM, SO DECIDED TO FILE THIS COMPLAINT. THIS CAR WAS MANUFACTURED FEBRUARY 2014 AND CURRENTLY HAS ONLY 10,000 MILES. *TR

Mileage: 8,700

WHEN TRYING TO ACCELERATE FROM A STOP, CAR SHUTTERS. IT CAN HAPPEN WITH USING NO FORCE ON THE GAS OR USING FULL FORCE ON THE GAS. CAR SHUTTERS AND EVEN MAKES A RATTLING NOISE. *TR

Mileage: 12,000

WHILE PULLING OVER TO THE SIDE OF THE ROAD THE POWER STEERING STOPPED WORKING. AN ALARM CHIMED BUT NO INFORMATION DISPLAYED. I WAS ONLY ABLE TO STEER THE VEHICLE USING ALL OF MY STRENGTH AND MY HUSBAND HAD TO DRIVE IT HOME. THE NEXT DAY THE STEERING WAS BACK TO NORMAL. THE SECOND TIME WAS DURING A K TURN. IT WAS INCREDIBLY DIFFICULT TO MANEUVER OUT OF THE TURN BUT ONCE THE VEHICLE WAS DRIVING STRAIGHT THE STEERING RETURNED. NO ALARM OR INFORMATION DISPLAYED. THE THIRD TIME WAS TURNING OUT OF A PARKING LOT. AN ALARM CHIMED AND "STEERING ASSIST FAILURE" DISPLAYED. FORTUNATELY I WAS CLOSE TO A DEALERSHIP AND ABLE TO STEER IT THERE AS I WOULD NOT HAVE HAD THE STRENGTH TO STEER IT HOME THROUGH TOWN AND WOULD NOT HAVE WANTED TO RISK TRYING IT ON THE INTERSTATE. I'M WAITING TO FIND OUT WHAT THEY WILL SAY. I HAVE ALREADY HAD TO HAVE THE TRANSMISSION REPLACED DUE TO HESITATION OF ACCELERATION WHEN THE GAS IS PRESSED. *TR

Mileage: 19,000

THE STEERING IS VERY RESPONSIVE - THERE IS NO CENTER ON THE STEERING. YOU MOVE THE STEERING WHEEL 1/4" AND THE CAR WILL MOVE. WHEN YOU ARE TRAVELING YOU NEED TO CONSTANTLY CORRECT THE STEERING AND ARE OFTEN GOING BACK AND FORTH IN YOUR LANE. YOU CAN'T TAKE YOUR EYE OFF THE ROAD FOR A SECOND OR YOU WILL BE OFF THE ROAD OR IN THE OPPOSITE LANE. I GLANCED OVER TO THE PASSENGER WINDOW TO SEE HOW FAR IT WAS DOWN AND I ALMOST HIT A STONE WALL ON THE RIGHT SIDE OF THE ROAD. MY HUSBAND GLANCED DOWN TO SEE THE CRUISE CONTROL BUTTONS AND WHEN HE LOOKED BACK UP HE WAS 3' ACROSS THE CENTER LINE. NEITHER TIME DID WE HAVE OUR EYES OFF THE ROAD FOR MORE THAN 1 SECOND. WHEN YOU ARE TRAVELING AT HIGHER SPEEDS THE HANDLING IS WORSE - ON THE MASS PIKE OR GARDEN STATE PARKWAY YOU HAVE TO FIGHT IT ALL THE TIME. IF YOU ARE CHANGING LANES YOU NEED TO BE VERY CAREFUL BECAUSE WHEN YOU TAKE YOUR EYES OFF THE ROAD TO CHECK YOUR SIDE MIRRORS BEFORE CHANGING THE CAR WILL OFTEN CROSS INTO ONE LANE OR THE OTHER. WHEN YOU PULL OUT TO PASS ON A 2 LANE ROAD YOU BETTER HAVE 2 HANDS ON THE WHEEL OR YOU WILL LOSE CONTROL - THE SAME GOES IF YOU NEED TO GET ON THE BRAKES HARD. THE CAR HAS A MIND OF ITS OWN AND IF YOU DON'T HAVE TWO HANDS ON THE WHEEL YOU ARE LIABLE TO END UP HITTING ANOTHER VEHICLE OR GOING OFF THE ROAD. I HAVE TAKEN IT TO MY FORD DEALER AND THEY DROVE IT. THEY DIDN'T NOTICE ANYTHING, BUT WHEN YOU DRIVE 40 MILES ROUNDTRIP TO WORK EVERYDAY YOU NOTICE IT. THEY DID CHECK FOR RECALLS, ETC AND COULDN'T FIND ANYTHING. THE LONGER THE TRIP THE WORSE IT IS. I TRADED IN A 2012 FOCUS FOR THIS CAR AND AM I EVER SORRY I DID. I CAN'T WAIT FOR THE 3 YEAR LEASE TO BE UP AND JUST PRAY I DON'T HURT SOMEONE BECAUSE OF THE HANDLING. WE HAVE SEARCHED THE INTERNET AND HAVE FOUND NUMEROUS OTHER COMPLAINTS EXACT OR VERY SIMILAR TO MINE AND THEY ARE ALL HAVING TO DO WITH THE 2014 FOCUS. *TR

Mileage: 400

HIS IS A FOCUS ST. UNABLE TO MAKE SMALL STEERING CORRECTIONS AT SPEED. IT'S AS IF THERE IS A "NOTCH" IN THE CENTER OF THE STEERING. A SMALL CORRECTION BECOMES A LARGE ONE CAUSING THE VEHICLE TO VEER ACROSS THE ROAD. *TR

Mileage: 100

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO STEERING WHEEL MALFUNCTION AND REQUESTS VEHICLE COMPENSATION. *SMD THE CONSUMER STATED TWO DAYS AFTER THE VEHICLE WAS PURCHASED, THE STEERING MALFUNCTIONED AS SHE WAS PARALLEL PARKING ON A BUSY ROAD. *JB

I NOTED THAT THE VEHICLE WAS NOT "TRACKING" WELL ON HIGHWAYS AT THE RECOMMENDED CRUISING SPEED OF 65 MPH. THE VEHICLE APPEARS TO "DRIFT" FROM LEFT TO RIGHT WITHIN THE LANE IN WHICH WE ARE TRAVELING. THIS REQUIRES CONSTANT ATTENTION AND CONCENTRATION IN CONTROLLING THE POSITION OF THE STEERING WHEEL IN ORDER TO KEEP THE CAR GOING IN A STRAIGHT LINE. IT IS LESS NOTICEABLE AS THE HIGHWAY CURVES IN EITHER THE RIGHT OF LEFT DIRECTION. ONE GETS THE IMPRESSION THAT THERE IS FAR TOO MUCH "PLAY" IN THE STEERING WHEEL/COLUMN RELATIVE TO THE FRONT WHEEL DRIVE TRAIN MECHANISM. IN ADDITION, THE PROBLEM SEEMS EXAGGERATED DURING HIGHER WIND VELOCITIES. I ASKED MY WIFE TO DRIVE THE CAR AND SHE TOO NOTICED THE PROBLEM. I QUESTIONED THE SERVICE MANAGER AT THE DEALERSHIP, AT THE TIME OF MY FIRST SCHEDULED SERVICE APPOINTMENT, AND ASKED IF THEY COULD DRIVE THE CAR AND "TIGHTEN" THE STEERING WHEEL TO REDUCE THE "PLAY" IN IT. HE TOLD ME THAT THE TEST DRIVE WAS PRETTY NORMAL, THAT THERE WAS NO WAY TO ADJUST THE STEERING MECHANISM AND THAT THE "SPORT" SET-UP FOR THIS PARTICULAR MODEL RESULTS IN THAT "FEEL" DURING DRIVING. AS AN EXPERIENCED DRIVER OF 56 YEARS WHO HAS OWNED NUMEROUS AUTOMOBILES, INCLUDING SOME RATHER HIGH END SPORT CARS, THIS EXPLANATION MADE ABSOLUTELY NO SENSE WHAT-SO-EVER. HE OFFERED ME THE OPPORTUNITY TO TEST DRIVE A DIFFERENT VEHICLE OF THE SAME MODEL TYPE, BUT I DECLINED AS I SAW NO POINT TO THE EXERCISE. I HAD SEEN AN INVESTIGATIVE REPORT ON THE ABC NATIONAL NEWS PRESENTED BY [XXX] RELATIVE TO REPORTED PROBLEMS BY OTHERS IN THIS REGARD. UPON ACCESSING THIS SIGHT, I FOUND THAT THERE ARE REPORTS ABOUT THIS PARTICULAR PROBLEM. MY PURPOSE IN SUBMITTING THIS NARRATIVE IS TO PLACE ON THE RECORD A POSSIBLE PROBLEM WITH THIS FORD PRODUCT IN THE EVENT THAT SOMEONE IS INJURED AS A RESULT OF THE STEERING PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 200

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SWERVE TO THE LEFT OR RIGHT MAKING THE VEHICLE DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,200.

Mileage: 1,200

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SWERVE TO THE LEFT OR RIGHT MAKING THE VEHICLE DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,200.

Mileage: 1,200

TRANSMISSION JERKS AND GRINDS AT 2200RPM IN FIRST GEAR, GRINDING NOISE WHILE GOING UP HILLS, TRANSMISSION SHAKES AND JERKS WHEN SHIFTING FROM FIRST TO SECOND, VERY ROUGH AND UNPREDICTABLE SHIFTS, SHIFTS INTO HIGHER GEARS WAY TO SOON THEN WILL DOWNSHIFT OR GO INTO NEUTRAL, HESITATION AND VIBRATION FROM LAUNCH, TRANSMISSION SLIPS AT RANDOM AND WILL NOT DOWNSHIFT , TRANSMISSION SURGES UNDER ACCELERATION ....STEERING SEEMS TO HAVE A MIND OF IT'S OWN WHEN TURNING ON TO STREET THE STEERING WHEEL WANTS TO STAY IN WHATEVER POSITION YOU HAVE IT TURNED AND IS VERY HARD TO KEEP STRAIGHT ON HIGHWAY..RATTLING NOISE LIKE SOMETHING IS LOOSE COMING FROM FRONT PASSENGER AREA WHEN GOING OVER BUMPS OR WHILE SITTING AT IDLE IT CAN BE HEARD HAS BEEN TO THE SHOP THREE TIME S FOR RATTLING NOISE AND IT IS STILL NOT FIXED AND HAS BEEN IN THE SHOP FOR THE TRANSMISSION FOUR TIMES AND EVERY TIME THEY TELL ME THE DON'T EXPERIENCE IT OR IT'S JUST THE WAY IT IS OR THAT I AM DRIVING THE CAR WRONG...I HAVE A WIFE AND A THREE YEAR OLD AND I AM TERRIFIED FOR THEN TO BE IN THE CAR. *TR

POWER STEERING LIGHT CAME ON AS I WAS DRIVING AND TOTALLY WENT OUT. I COULD BARELY CONTROL THE CAR ENOUGH TO TURN THE CORNER TO TAKE IT TO THE DEALERSHIP. THIS IS A BRAND NEW VEHICLE WITH LESS THAT 4000 MILES ON IT AND THE DEALERSHIP REFUSES TO HONOR THE WARRANTY. THIS IS DANGEROUS AND SHOULD NOT HAPPEN ON A BRAND NEW VEHICLE. *TR

Mileage: 3,300

THERE WERE FOUR INCIDENTS ON MY BRAND NEW 2014 FORD FOCUS LEADING UP TO COMPLETE ELECTRIC POWER ASSIST STEERING FAILURE. I BOUGHT THE CAR NEW ON A SATURDAY EVENING. I DROVE IT EVERYDAY SINCE THEN. I DROVE IT ABOUT 100 MILES SATURDAY NIGHT, THEN ANOTHER 100 ON SUNDAY. MONDAY AFTERNOON I LEFT FOR WORK. MY DRIVE CONSISTS OF ABOUT TWO MILES FROM MY RESIDENCE TO THE EXPRESSWAY THEN 18 MILES HIGHWAY AND LESS THAN A MILE TO THE PARKING LOT OFF THE EXIT. AS I GOT OFF THE EXIT I GOT INTO THE LEFT TURNING LANE WHICH CROSSES TWO SETS OF RAILROAD TRACKS AND TAKES A LONG SWOOPING LEFT HAND TURN TO A LIGHT. THEN THE PARKING LOT IS ABOUT A HALF MILE UP ON THE RIGHT. ACCELERATING OVER THE TRACKS AND IN MID TURN THE STEERING ASSIST FAULT SERVICE REQUIRED WARNING LIGHT ILLUMINATED IN THE INFORMATION BOX ON THE CLUSTER. I HAD NO POWER STEERING UP UNTIL I GOT IN THE PARKING LOT, TURNED THE VEHICLE OFF, OPENED THE DOOR, WAITED A MINUTE, THEN STARTED THE CAR BACK AND IT RESET. THEN TWO DAYS LATER, WEDNESDAY, THE SAME SCENARIO REPEATED ITSELF AND ONCE AGAIN ON FRIDAY. THEN SATURDAY EVENING I DROVE THE CAR TO A RESTAURANT FOR DINNER ABOUT 25 MILES FROM THE HOUSE, MOSTLY HIGHWAY, WITH NO ISSUES. ONCE WE LEFT THE RESTAURANT AND GOT BACK INTO TOWN THE STEERING FAILED ACCELERATING AROUND A TURN FROM A STOP LIGHT ABOUT 10 MILES FROM THE RESTAURANT. ONCE WE ARRIVED AT THE ICE CREAM PARLOR AND THEN LEFT AGAIN, IT RESET. WE LEFT THE PARLOR AND ABOUT 10 MILES FROM THE PARLOR I STOPPED AT A RED LIGHT, WENT TO ACCELERATE FROM THE LIGHT, DID NOT TURN IN EITHER DIRECTION, DRIVE PATH WAS STRAIGHT, AND NOTICED THE WARNING LIGHT APPEAR AGAIN WITH NO POWER STEERING THE REST OF THE WAY HOME. ONCE WE ARRIVED HOME I ASSUMED THAT IT WOULD RESET, HOWEVER THE NEXT MORNING (SUNDAY) I WENT TO START IT AND THE FIRST THING THAT POPPED UP WAS THE WARNING LIGHT AGAIN AND I HAVEN'T HAD POWER STEERING SINCE THEN. *TR

Mileage: 220

DRIVING MY NEW FOCUS IS A CHALLENGE, ESPECIALLY ON THE HIGHWAY,KEEPING THE CAR IN A STRAIGHT LINE. THE CAR WANDERS IN EITHER DIRECTION, DEMANDING A CONSTANT GRIP ON THE STEERING WHEEL TO KEEP IT GOING IN A STRAIGHT LINE. WHEN THE CAR DRIFTS LEFT OR RIGHT, AND YOU SLIGHTLY STEER TO CORRECT, IT DARTS IN THE OTHER DIRECTION. THIS IS VERY SCARY DRIVING ON THE HIGHWAY ESPECIALLY WHEN THERE ARE CARS ON EITHER SIDE OF YOU. THE SERVICE DEPT AT MY DEALERSHIP CLAIMS THERE IS NOTHING WRONG. THE SALES DEPT. WANTS TO TAKE THE CAR IN FOR TRADE AT A DISCOUNT OF $3500 AND I HAVE OWNED THE CAR A MONTH! I HAVE DRIVEN 3 OTHER FOCUSES, SAME TIRES, ETC AND THEY TRACK STRAIGHT WITHOUT THE CONSTANT CORRECTION/OVERCORRECTION ISSUE. ADVICE? I SEE OTHERS HAVE EXPERIENCED THIS SAME ISSUE STRESSFUL AND UNSAFE! WHY SHOULD I LOSE THIS KIND OF MONEY, OR ACCEPT THIS ON A NEW VEHICLE, WHEN THIS IS NOT A PROBLEM I HAVE CREATED?! *TR

Mileage: 50

PURCHASED A 2014 FORD FOCUS SE ON JANUARY 4, 2014 AND HAVE HAD PROBLEMS SINCE DRIVING IT OFF THE DEALERSHIP PARKING LOT. WHEN DRIVING THE VEHICLE, THE STEERING WHEEL BOUNCES OR SWAYS BACK AND FORTH. THE FEEL IS SIMILAR TO WHEN IT IS WINDY AND THE CAR IS CAUGHT IN AN AIR GUST. WHEN DRIVING ANY DISTANCE OR A SPEED OVER 10 MPH, THE DRIVER MUST HOLD ONTO THE STEERING WHEEL TO KEEP THE CAR IN THE LANE OF TRAFFIC. THE STEERING WHEEL SWAYS ONE WAY AND ONCE YOU CORRECT IT IS NECESSARY TO CORRECT THE OPPOSITE WAY. THE CAR IS DRIVEN TO AND FROM WORK APPROXIMATELY 17 MILES ONE DAY DAILY. BY THE TIME I ARRIVE AT WORK OR HOME MY HANDS HURT FROM HOLDING THE STEERING WHEEL SO TIGHTLY. PRIOR TO THE THIRD VISIT TO THE SERVICE DEPARTMENT FOR THE STEERING ISSUE, A NEW PROBLEM AROSE. AFTER BREAKING TO STOP THE CAR, I LIFTED MY FOOT OFF OF THE BREAK, THE VEHICLE ACCELERATED FORWARD FAST ENOUGH TO SQUEAL THE TIRES. APPLIED THE BREAK AGAIN, STOPPED, REMOVED FOOT TO ACCELERATE AND CAR ACCELERATED ON ITS OWN AGAIN. THIS IS BECOMING AN ONGOING ISSUE. AS OF APRIL 9, 2014 THE VEHICLE HAS BEEN IN AT THE FORD DEALERSHIP FOUR TIMES, EACH TIME TO BE TOLD THERE NO PROBLEMS CAN BE FOUND WITH THE CAR. IT DRIVES THE SAME AS EVERY OTHER VEHICLE OF THE SAME MAKE PER THE DEALERSHIP. I'VE BARELY MISSED HITTING THE CENTER BARRIER ON THE FREEWAY, TAKING OUT THE SIDE OF A DELIVERY TRUCK, ACCELERATED FORWARD AT A DANGEROUS SPEED IN HEAVY TRAFFIC, AND THE STEERING IS PROGRESSIVELY GETTING WORSE. THIS CAR IS UNSAFE FOR THE PUBLIC HIGHWAY. FORD CONTINUES TO SAY THERE IS NO PROBLEM WITH THE CAR. AFRAID TO DRIVE THE VEHICLE IN FEAR OF HURTING ANOTHER DRIVER OR MYSELF. *TR

Mileage: 734

WHILE DRIVING ON SNOW COVERED ROADS THE WHEEL WELLS FOR THE CAR BECAME PACKED WITH SNOW AND ICE. THE CLEARANCE OF THE VEHICLE DID NOT ALLOW FOR BEING ABLE TO CLEAR THE BUILDUP. STEERING WAS VERY DIFFICULT AND THE SNOW AND ICE BUILD UP WAS RUBBING ON ALL THE TIRES. EVEN AFTER PLACING THE VEHICLE IN A GARAGE I WAS ONLY ABLE TO CLEAR THE FRONT WHEEL WELLS, THE REAR WHEEL WELLS HAVE A FELT TYPE LINING THAT STICKS IN THE SNOW AND ICE SO IT CANNOT BE REMOVED AND RUBS ON THE TIRES DECREASING THE HANDLING OF THE VEHICLE. I CONTACTED THE DEALER AND THEY SAID THEY DO NOT HAVE ANY SUGGESTIONS. *TR

Mileage: 1,200

THE CAR WAS SCARY TO DRIVE ON THE HIGHWAY WITH UNCONTROLLABLE SWAYING HAD TO WHITE KNUCKLE THE STEERING WHEEL WITH COMPENSATION OF DARTY MOVEMENTS! BROUGHT TO THE DEALER THEY ALIGN IT 3 TIMES GOT BETTER BUT STILL NO COMPLETE REWARD. THEN FORD SAID REPLACE THE STEERING GEAR ! TEST DROVE HOME WITH MI SNOW ON THE ROADS WOW WAS IT SCARY TO DRIVE IT HOME EXTRA DARTING FISH TAIL EXPERIENCE. SINCE LAST REPAIR IT SEEMS TO GETTING BAD AGAIN 11000 MILE LATER WHILE DRIVING ON BUMPY ROADS IT DARTS BAD AND SWAY STEERING ! I BELIEVE ITS A COMB OF PROGRAMMING ISSUE OF STEERING GEAR AND RACK AND ROLL CONTROL !!! NEXT WILL NEED ENGINEER TO LOOK AT IT! *TR

Mileage: 500

STEERING SOMETIMES WANDERS AT HIGHWAY SPEEDS WHEN PROBLEM OCCURS THE WHEELS SEEM TO WANDER LEFT OR RIGHT AND SMALL CORRECTIONS ARE NEEDED TO KEEP THE CAR GOING STRAIGHT IN THE LANE PROPER LEVEL OF CORRECTION IS IMPOSSIBLE TO MAKE. AS YOU CORRECT IN ONE DIRECTION YOU NOW ARE WANDERING IN THAT DIRECTION. THIS CAUSES THE PROBLEM TO HAPPEN OVER AND OVER AGAIN. THE RESULT IS THE CAR "PING-PONGING" IN THE LANE PROBLEM IS INTERMITTENT, PROBLEM IS MORE PRONOUNCED AT HIGHER SPEEDS PROBLEM SEEMS TO OCCUR AFTER DRIVING THE CAR FOR 40+ MINUTES PROBLEM IS NOT "TORQUE STEER", THE PROBLEM HAS NOTHING TO DO WITH THROTTLE INPUT WIND SEEMS TO BE UNRELATED TO WANDERING SENSATION ROAD SURFACE QUALITY SEEMS TO BE UNRELATED TO ISSUE WHEN MAKING MINOR CORRECTIONS ON THE HIGHWAY: IF I ATTEMPT NOT TO OVERCOMPENSATE THEN I WILL VEER TOO FAR IN THE DIRECTION THAT THE CAR WAS WANDERING IN THE FIRST PLACE. YOU CAN'T NOT OVERCOMPENSATE WITH THE WAY IT BEHAVES. IT'S LIKE YOU EITHER DON'T COMPENSATE AT ALL OR YOU OVERCOMPENSATE, NOTHING IN BETWEEN. *TR

Mileage: 100

I BOUGHT THIS CAR NEW 2 MOS AGO , IT HAS ALWAYS HAD WEIRD STEERING. AS YOU'RE DRIVING IT GETS VERY STIFF AND '"DARTEY" AND IT DIFFICULT TO MAINTAIN A STRAIGHT LINE WITHOUT CONSTANT CORRECTION AND IS VERY SENSITIVE AT HIGHER SPEEDS, YOU CHANGE LANES QUICKLY AND WITH LITTLE EFFORT. I TALKED TO THE SERVICE CONSULTANT AT THE DEALERSHIP AND HE SAID THEY CAN LOOK AT IT BUT HAVEN'T HAD ANY COMPLAINTS,BUT I SEE ALOT OF COMPLAINTS ON THE INTERNET. I FEEL THIS CAR IS UNSAFE AND WOULD APPRECIATE YOUR INPUT, THANK YOU. *TR

Mileage: 3,400

LOW GRINDING NOISE COMING FROM FRONT OF CAR AFTER TURNS, INCLINES, ACCELERATING AFTER A STOP. SOUNDS LIKE ALUMINUM CANS GRINDING. ALSO, LOSS OF POWER IN CAR ACCELERATION FOR BRIEF PERIODS WHEN DRIVING, ESPECIALLY WHEN ACCELERATING ON THE FREEWAY TO MERGE INTO TRAFFIC. *TR

Mileage: 528