2015 FORD FOCUS Power Train Problems

The contact owned a 2015 Ford Focus. The contact stated that the vehicle had experienced transmission failures, including the transmission slipping, the vehicle stalling, and the check engine warning light being illuminated. Additionally, after starting the vehicle, the vehicle failed to respond after shifting to the reverse or drive. The vehicle was towed to the residence and examined by an independent mechanic, who diagnosed the vehicle and determined that the transmission power shifter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 149,000.

Mileage: 149,000

Vehicle acceleration dies out during normal pressure of gas pedal. Coding showing transmission Actuators malfunctioning. Odometer Reading 120,631 check engine light came on. Date of malfunction 11/24/2025 , Vehicle was taken to Affordable Transmission on 11/25/2025

2015 Ford Focus with DPS6 automatic transmission failure. 109,### miles only. Symptoms: No reverse gear, severe clutch slip (high RPM but car barely moves), strong burnt clutch smell, check engine light on. DTC codes: P07A3, P07A5, P087A, P087B, P090C. Ford dealer (Camelback Ford, Phoenix AZ) diagnosed the issue but quoted $3,175 just for labor to open the transmission for inspection, refusing any goodwill assistance after 14M02 program expired in August 2025, despite low mileage and known widespread DPS6 problems covered by TSB 16-0129. Note : "November 20, 2025 – Date I purchased the vehicle. The transmission problem (no reverse, clutch slip, burnt smell) was present immediately upon purchase." Requesting NHTSA investigate Ford's refusal to offer reasonable post-warranty assistance for this well-documented safety-related transmission defect.

Transmission overheating and internal wear (metal particles in fluid) following electrical/TCM malfunction in Ford Focus DPS6. Transmission failure recurred after earlier repair under 14M02. Current failure includes overheating messages, shudder, and loss of safe drivability. Ford acknowledges issue relates to known PowerShift defect but refuses coverage. Vehicle unsafe.

The contact's son owns a 2015 Ford Focus. The contact stated that while her son was driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer however, the mechanic could not diagnose the failure because there were no active warning lights illuminated. The contact's son had received a message from the Ford App that there was a Customer Satisfaction Program for the TCM (Transmission Control Module). The failure persisted, and the dealer was notified of the program, and the contact was informed that the Customer Satisfaction Program had expired. The contact was referred to the manufacturer, and the manufacturer informed the contact that there was a warranty on the vehicle for the purge valve. The contact was instructed by the manufacturer to inform the dealer to have the purge valve replaced under the warranty. The contact informed the dealer about the purge valve warranty, and the dealer informed the contact that the failure was not related to the purge valve and insisted that the failure was related to the TCM. After several disputes between the dealer and the manufacturer about the issue, the contact was informed that no assistance for the repair would be provided. The vehicle was not repaired. The failure mileage was approximately 113,000.

Mileage: 113,000

The transmission keeps slipping at 2nd and 3rd gear. The shop I got it at fixed it twice and this time the transmission light turned on. They told me to go through this process

Transmission problem

Vehicle was checked by local dealer and stated repair code 14M02 needed to be completed. 10 year extended warranty was concluded in June, 2025, but this is a safety concern. The car stopped in the road, right off the interstate, because the transmission quit working properly. Gears shifted very hard when transmission started working again. After parking, the car would not go back into reverse.

The car would not shift into a gear, would not shift gear to propel itself in traffic causing a safety issue. A warning light would come on saying the transmission was getting overheated. Ford of Glenwood Springs Colorado refused to look at the car because of its age despite the recall on the clutch for the year, make and model of the car. A NAPA shop determined the clutches were out. NAPA quoted $4,253 to fix the problem. I called Ken Garff Ford in Fort Collins Colorado at 4809 S. College Avenue to get this fixed under the recall. They said my VIN number wasn't covered, and the cost would be $6,000. I called Ford 1-866-436-7332 spoke to Ron employee #2192738 and was told he would document the call but could not do anything. Ford is aware of the safety issue we simply want them to standby their product and fix the problem or reimbursing us for the repairs to avoid a further hardship to get to work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 20-30 MPH, the transmission started slipper while shifting out of 2nd gear with the message "Transmission Overheating" and the check engine warning light was illuminated. The vehicle was taken to a local Auto Zone and a diagnostic scanner retrieved DTC: P090C and P207A. The local dealer was contacted; however, the vehicle was not diagnosed nor repaired. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,100.

Mileage: 109,100

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle vibrated abnormally. No warning lights were illuminated. The contact stated that failure occurred most often after the vehicle was stopped at a traffic light or stop sign and then attempting to accelerate. The contact received notification of Customer Satisfaction Program: 14M02 (Transmission Control Module (TCM). The vehicle was taken to the dealer where it was diagnosed. The contact was informed that the clutch had failed. The dealer refused to repair the vehicle, stating that since the check engine warning light was not illuminated, the vehicle would not be repaired. The contact was informed to take the vehicle back to the dealer once the check engine warning light was illuminated. A month later, the vehicle failed to start. The vehicle was towed back to the dealer. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,007.

Mileage: 109,007

Transmission slipping. I was waiting to turn into my apartment and as I went to turn, my gear slipped where i was stuck in on coming traffic. Found out that there is a lot of ford focus having the same issue with transmission.

The contact owns a 2015 Ford Focus. The contact stated that while driving at a roundabout at 20 MPH, the "Transmission Overheating - Please Pull Over to a Safe Location" was displayed, and the contact pulled over for 30 minutes for the transmission to cool down. However, after restarting the vehicle and attempting to drive, the contact noticed that the transmission was slipping between 1st and 2nd gear. The contact proceeded to pull over and the vehicle was towed to a local dealer where it was diagnosed, and the contact was advised that the dual clutch assembly and the fuel rail pressure sensor were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,007.

Mileage: 109,007

While driving my car on July 25, it started jerking then it stopped reversing. My LCD dashboard stopped displaying several years ago. This affects my ability to see warning lights and my mileage.

The contact owns a 2015 Ford Focus. The contact stated that the vehicle shuddered or hesitated while idling. Additionally, the failure also occurred while driving at various speeds. The contact stated that the transmission intermittently failed to shift as designed, and the vehicle stalled while driving. The vehicle was occasionally coasted or pushed to the side of the road, and several attempts were made to restart the vehicle. However, the failure recurred while driving at various speeds or while the vehicle was idling. The failure had become more persistent. The contact stated that on another occasion, while driving approximately 50 - 55 MPH, the vehicle went into LIMP Mode. The vehicle was towed to the residence. The “Service Vehicle Soon” and an unknown warning were illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the TCM had failed, causing the transmission to overheat, reaching over 1,000 degrees, causing damage to the shifting forks. The wiring harness was burned due to the failure. The mechanic stated that the PCM had caused damage to the forward gears. The vehicle was repaired; however, the failure persisted. The dealer was contacted and confirmed that the VIN was not under recall. The dealer referred the contact to the manufacturer for assistance. The manufacturer was informed of the failure and confirmed that the VIN was not under recall or covered under warranty. The manufacturer opened a case and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

FORD Customer Satisfaction Program 14M02 - Transmission Control Module I purchased a 2015 Ford Focus for my son in 2021. I PAID WITH CASH. In June 2024, he moved from GA to UT for a job after he graduated college. 2 months later, his transmission went out with no notice. I paid to get the Focus towed to the Ed Kenley Ford Inc. Ford had a Customer Satisfaction Program that started in 2015. There are 7 supplements to the original issue. I called Ford to get some kind of reimbursement since they would not fix the module even though it was covered until June 30, 2025 (3 weeks ago). Ford says that there is nothing they can do since the date of June 30, 2025 has passed. I feel that this is FRAUDULENT BEHAVIOR as my son had to buy a newer vehicle to go to work. Thank you for all you do.

The contact owns a 2015 Ford Focus. The contact stated that while driving from a complete stop, the vehicle experienced transmission shifts. The vehicle was taken to the dealer, where an unknown sensor was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where the contact was informed that the sensor needed time to reset. The contact stated that the failure progressively worsened. The contact stated that the vehicle failed to reverse, experienced hard transmission shifts, and felt as if the vehicle would stall while driving. The vehicle was taken to the dealer, where it was determined that the failure was related to Ford Campaign Number: 14M02 (Transmission control module extended warranty coverage); however, the contact was informed that the Customer Satisfaction Program had expired a week prior to the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 88,300.

Mileage: 88,300

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 65 MPH, the vehicle started shuddering and vibrating and decelerated unintendedly. The contact stated that the transmission failed to properly shift and failed to reverse. During the failure, the messages "Transmission Overheating" and "Transmission Fault" were displayed. The cause of the failure was not yet determined. The manufacturer and local dealer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 18V169000 (POWER TRAIN). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 143,000.

Mileage: 143,000

The contact owns a 2015 Ford Focus. The contact stated that the check engine warning light was illuminated, and while driving at various speeds, the vehicle failed to accelerate as intended. The contact had to continually depress the accelerator pedal to continue driving. The failure also occurred while the vehicle was idling. The vehicle was included in a recall related to the failure and the vehicle was taken to the dealer and repaired under the recall; however, the failure recurred 6 months later. The vehicle was taken to the dealer however, without a warning light being illuminated the vehicle was not diagnosed or repaired. The contact stated that stalling failure persisted, and the check engine warning light illuminated. The contact stated that the vehicle failed to shift into reverse and was returned to the dealer and was diagnosed with PCM and transmission failure. The dealer related the failure to the previous recall; however, the recall had since expired. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the vehicle was not covered under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 125,000. The VIN was not available.

Mileage: 125,000

Bought this car from Dean Arbour Ford in Feb 2024. Seven months later it had issues shifting and would sputter. Took it back to dealership, they replaced a transmission clutch. Now here it is 1.5 years after purchase. Check engine light came on no issues causing alram, had the code reader put on it said it was the transmission actuator, later that night it no longer wanted to shift. But after a couple restarts it was back to normal. Husband found out that the same code had been cleared prior to us purchasing the car.

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping, and the message "Pull Over to Prevent Transmission from Overheating" was displayed. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,000.

Mileage: 153,000

The contact owns a 2015 Ford Focus. The contact stated that the vehicle was sputtering, and the engine was showing symptoms of losing motive power and shutting down. The contact stated that the transmission failed to properly shift between second and third gears. The contact stated that the vehicle previously shut down unexpectedly. There were no warning lights illuminated. The contact stated that the failure was like NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed that the key, TCM, and clutch needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Performance Ford (906 Route 10 West Randolph, NJ 07869); where it was diagnosed that the clutch and TCM needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but the manufacturer declined a buyback. The manufacturer confirmed there was no warranty coverage on the vehicle. The failure mileage was approximately 55,000.

Mileage: 55,000

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the “Transmission Overheating” warning light illuminated. Additionally, the RPM had become elevated. The vehicle was towed to the dealer where it was diagnosed with transmission clutch failure. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 18V169000 (Power Train); however, the VIN was not included in the recall. The contact had previously received the recall notification. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 89,500.

Mileage: 89,500

The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle, the vehicle was jerking and hesitated while attempting to accelerate. Additionally, the message "Transmission Fault" was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under a Manufacturer’s recall related to the transmission. The failure mileage was 90,050.

Mileage: 90,050

The contact owns a 2015 Ford Focus. The contact stated while driving from a complete stop, the vehicle made an abnormal grinding sound and hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission clutch was replaced several times under an extended warranty; however, the failure persisted. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test and repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the transmission malfunctioned, and was slipping and shifting erratically. The vehicle was taken to the local dealer who diagnosed that the transmission fork and transmission clutches were damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under the NHTSA Campaign Number: 18V169000 (POWER TRAIN); and the vehicle had experienced the failure listed in the recall. The failure mileage was 45,000.

Mileage: 45,000

My oil pressure pump and tensioner are the issues . I need a new engine replacement. Everything that 23s64 ford describes on there engine replacement claims is what the issue im going through now with my 1.0 ford focus 2015 . I took it to ford to get it diagnosed already and they are the ones that told me and as well got a second opinion through repairpal and they said the same. I have everything documented. Due to this issue I almost lost my life and my child's while driving my ford focus. Lost all pressure while driving with her in the car. Now she's nervous and scared when we get in any car . Due to she saw the car coming rite into her side on passenger side. No warning lights came on till after the issue had already happened . My brake pedal won't go down . Please help me this is my only form of transportation to work and to pick up my daughter. I dont have money to buy a new engine. Thank you so much for any assistance with this issue. This car has been nothing but problems. When my car was first bought from carmax it started having issues 6 months down the line. Under warranty.at the time carmax didn't want to help me and ford dealership didn't assist me with any help. Under warranty keep in mind . Then it's been issue after issue . I have receipts for everything . Thank you

The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 65 MPH the transmission suddenly switched to neutral and the vehicle would no long accelerate. During the failure the message "Transmission Fault" had displayed. The contact was able to continue driving but later discovered that the vehicle would not operate in reverse. Later while driving the message "Transmission Overheating" had displayed and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact indicated that the failure had occurred shortly after the TCM and PCM software was updated as part of a recall repair. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 35,000.

Mileage: 35,000

The contact owns a 2015 Ford Focus. The contact stated that occasionally, while attempting to accelerate, the transmission jerked until shifting into gear with the check engine warning light illuminated. The vehicle was taken to a local dealer,r where the vehicle was diagnosed, and the contact was informed that the clutch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 81,417.

Mileage: 81,417

The contact owns a 2015 Ford Focus. The contact stated while driving 30 MPH and attempting to accelerate, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted; however, the transmission was unable to shift out of park(P). The transmission warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 154,000.

Mileage: 154,000

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. The failure occurred on several occasions. The message that the "Transmission was Overheating" was displayed on the instrument panel; however, there were no warning lights illuminated. The contact pulled over and allowed the vehicle to cool down for several minutes and the vehicle returned to normal operation. The vehicle was taken to a dealer where it was diagnosed and determined that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 99,000.

Mileage: 99,000

Ford has been fully aware of its DPS6 transmission design flaws and failures for many years. A formal recall was appropriate and they have not done so all this time; therefore, a consumer is not warned of the problem through the tried and true channels of BMV lookups during new registrations, dealer records resulting in notices sent, or other lookup tools. This causes the problem to present itself unexpectedly and progressively, and it causes quite a bad hazard by affecting the ability of the vehicle to accelerate and decelerate as expected. These transmissions slip into neutral unexpectedly as well, and it shouldn't be accepted that that is considered not a hazardous situation. Especially on the interstate, it can cause a crash. Support and responsibility by Ford is very bad. An auto transmission that isn't a flawed design may cost $2,000 to fully replace. The dual-dry clutch in Ford's PowerShift design is prone to failure. Even despite that Ford says it extended coverage for PowerShift transmissions, this can result in a $3600 repair bill, promises to cover it defaulted on, and factory warranty dishonored. I've been told by Ford it will make the defect right, but the repair estimate was $6800, twice what the car is valued for and impossible to afford to fix.

The contact owns a 2015 Ford Focus. The contact stated while driving 5 MPH and attempting to make a right turn while depressing the accelerator pedal, the vehicle failed to respond as needed. No warning light was illuminated. The dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 46,676.

Mileage: 46,676

The PowerShift Dual Clutch Automatic in the 2015 ford focus is faulty. This issue has caused my car to stutter since purchase. Even after utilizing the warranty regarding the TCM (Customer Satisfaction Program 14M02 - Supplement #5) and doing all all preventative maintenance per fords recommendation throughout the entire cars life (New batteries, oil changes, fluid flushes, etc.) the car has always failed to operate correctly. Now, at 89,991 miles, my service light is on and my car is stuttering to the point where is is dangerous to drive do to intense lagging between shifts and unpredictable rpms. Ford diagnosed the issue as "tcm followed pin point test states to inspect clutch and shift forks." Ford denied coverage under warranty, recall, or class action lawsuit ([XXX] v. Ford Motor Company, C.D. Cal. Case No. [XXX]) I was required to pay a $175 fee for diagnosis and was quoted $3,888 additional to fix the problem. I denied service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Ford Focus. The contact stated while driving 50 MPH, the transmission was shuddering. The transmission fault and transmission overheating messages were displayed. The message to “Pull Over” was displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission control module needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle failed to start. Additionally, the vehicle failed to reverse. There was an abnormal burning odor detected. The vehicle was taken to another local dealer, Royal Oak Ford Service (27550 Woodward Ave, Royal Oak, MI 48067); where it was diagnosed and determined that the transmission control module needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that while driving at an undisclosed speed, the transmission jumped out of gear. There was an abnormal burning odor detected. The transmission overheating message was displayed. The vehicle was towed to the same local dealer, where it was diagnosed and determined that clutch A and B had failed. The vehicle was repaired, but the failure persisted. While driving, the vehicle failed to properly shift into gear with the engine revving abnormally. The transmission overheating and fault message was displayed, and the vehicle failed to shift into gear. The vehicle was towed to the same local dealer, where it was diagnosed that the clutch assembly needed to be replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 40,000.

Mileage: 40,000

Automobile shudders horribly on first gear and shifting from first to second gear. Attempted repair, however in time the shuddering came back. Then downshifting to go up a steep incline transmission made grinding/ticking noise. Experienced too much anxiety driving, got rid of the car.

What happened: My 2015 Ford Focus has significant safety defects Ford has refused to address, despite these issues being covered under their Customer Satisfaction Programs (CSPs). These defects include engine stalling, power loss, and transmission issues, which pose serious risks to my safety and that of others. Ford’s inaction has exacerbated these problems. Key Issues: Engine Stalling and Hesitation (CSP 24N07 - Canister Purge Valve): The car stalls unpredictably at low speeds, especially during turns or stops, with an illuminated malfunction indicator lamp. This has led to dangerous situations, including near-accidents at intersections. Transmission Problems (CSP 14M02 - Transmission Control Module): The vehicle experiences intermittent power loss, failure to start without gas application, and a "Service Engine Soon" light. These issues have worsened over time. Clutch Defects (CSP 19N08 - PowerShift Dual-Clutch Transmission): The car exhibits jerking, shuddering, and slipping during normal operation, compromising control and safety. Timeline of Events: June 2020: I reported clutch issues under CSP 19N08, but Ford dismissed them as "not severe enough." January 2025: I returned to address worsening CSP issues, but Ford denied repairs, claiming the mileage cap had been exceeded. They demanded $4,000 for clutch replacement and $190 for diagnostics—fees I consider unjustified since these problems are related to acknowledged defects. Risks and Observations: The frequent stalling and transmission failures create significant safety hazards. As a veterinary technician who drives daily with my dog, these malfunctions put both our lives at risk. The stalling often leaves me stranded in traffic, endangering myself and other drivers. Warning lamps are consistently illuminated, and the issues have been confirmed by the dealership during prior visits. Despite these known defects, Ford refuses to perform repairs under their CSPs. This neglect of safety obligations necessitate

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle briefly hesitated before losing motive power and was unable to accelerate above 40 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the dual-clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 105,000.

Mileage: 105,000

Car will start surging and then will stall out. First noticed when car was purchased, but was told it was normal for the car to do. I will start the car and it'll run for a few seconds then die. Sometimes for only a couple times and then the car will run okay. There are times it'll surge then die up to 7 times in a row. Only a couple times it has surged and died while out driving. The car would die in the middle of the road. Car started up with issues almost 3 weeks ago and is progressively getting worse. Sometimes the engine light comes on then it will turn off. 2 different dealerships, Jess Ford, in Pullman Washington and Joe Hall Ford in Lewiston Idaho, both have done inspections and claimed to have fixed the transmission, but the issue has continued to be an issue. It has happened over 15 plus times of stalling and surging in the last week. TCM replaced, clutch replaced, fuel purge valve has been replaced. We were told it was a one-time fix, but it has been a nonstop issue since. The technicians informed us that it would fail again, and it did. Car is a 2015 Ford Focus, under 94k miles.

The contact owns a 2015 Ford Focus. The contact stated that the vehicle failed to respond as intended when shifted into reverse and the accelerator pedal was depressed. There was no warning light illuminated. The contact stated that while driving to the local dealer, the vehicle failed to accelerate as intended with the accelerator pedal depressed. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was driven back to the residence. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.

Mileage: 115,000

The clutch/transmission. From day one this new car had issues with the clutch. It was reported to the dealer on [XXX] and they ran a clutch test. They said it passed. The problem is, this shutter/jerking occurs intermittently. It has been going on since then. We took it in to the ford dealer locally last week. They confirmed it was the clutch, and that it would cost $3200 to fix. There was no warning light. The vehicle has been taken care of all these years. Why didn't Ford notify the owners on this Customer Satisfaction Program 14M08 which is the clutch/transmission?? The car is available anytime anywhere someone would like to look at it. It is currently in Florida. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact called on behalf of her daughter who owns a 2015 Ford Focus. The contact stated that while her daughter was driving 45 MPH, while attempting to accelerate, the vehicle started jerking while depressing the accelerator pedal. No warning lights were illuminated. The contact also stated that the vehicle jerked while accelerating from a stop. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the clutch was faulty and needed to be replaced. The vehicle was repaired; however, a year later the failure reoccurred. The contact stated that the clutch had been replaced twice however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

Mileage: 40,000

The transmission went out, revving in all gears

While driving vehicle on highway the Ford Focus started down shifting while accelerating. This caused the car to not be able to reach sufficient speeds on the road and could have caused an accident. With my family in the car I exited the highway and drove the vehicle home, with the car continuously down shifting and not being able to accelerate as designed. The transmission has known problems and model recalls. I brought it to the dealer for repair but the dealer would not honor the recall. I also called Ford customer care and they were of no help in covering this known issue.

Mileage: 105,221

The contact owns a 2015 Ford Focus. The contact stated that the vehicle hesitated while driving up an incline. There was no warning light illuminated. The contact stated that the vehicle almost stalled while depressing the accelerator pedal. The vehicle was taken to a dealer where the contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 125,000.

Mileage: 125,000

The contact owns a 2015 Ford Focus. The contact stated that on three occasions while driving at various speeds, the vehicle began vibrating with a grinding sound coming from the front end of the vehicle while shifting gear. The vehicle was taken to a dealer where it was diagnosed and determined that an unknown part needed to be replaced. The vehicle was then taken to the same dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The vehicle was taken to the residence. The manufacturer was notified of the failure. The failure mileage was unknown.

Mileage: 10,000

The contact called on behalf of her daughter who owns a 2015 Ford Focus. The contact stated that the vehicle intermittently failed to start immediately, and several attempts were needed to start the vehicle. While driving at various speeds the vehicle would begin decelerating and then turn off independently. The contact stated that approximately 30 minutes later the vehicle would restart as needed. The check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed that the transmission had failed. The transmission control module was replaced. The contact stated that several weeks after the repair, while driving approximately 10 MPH, the vehicle lost power. The check engine, low oil level, and several unknown system warning lights were illuminated. The contact stated that the transmission failed to shift as needed. The contact stated that after waiting for a while, the vehicle was restarted and driven as designed. The contact stated that several weeks after the repair was performed, while pulling into a parking lot the vehicle lost motive power. The vehicle was restarted after waiting for a while. There were no warning lights illuminated. The contact stated while driving approximately 30 MPH, the vehicle lost motive power, the brake seized, and the transmission failed to shift into the intended gear. The vehicle continued to roll. The contact was assisted with moving the vehicle over to the side of the road. After a while, the vehicle was able to restart; however, the contact opted to not drive the vehicle. The vehicle was towed to the dealer who diagnosed there was a blown mega fuse #9 causing an open wire that needed to be replaced. The powertrain control module (PCM) had experienced a loss of communication. The vehicle was repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 96,000.

Mileage: 96,000

The contact owns a 2015 Ford Focus. The contact stated while driving 25 MPH, the vehicle started shaking and shuddering abnormally. The vehicle was driven to the dealer and was diagnosed with transmission clutch shudder. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 91,000.

Mileage: 91,000

While driving down the highway the vehicle all of a sudden made a long depleted noise and then the vehicle shifted into 1st gear and wouldn't come go faster then 5 or 10mph. Check engine light came on and had to immediately put hazard lights on and get onto feeder to then drive the vehicle home at a very slow pace. Vehicle no longer shifts into higher gears. Got home and had family member test drive vehicle and vehicle would only go into 1st but with issues. Then tried reverse and the vehicle wouldn't shift into reverse, sounded like it was in neutral, would rev but not shift into Reverse gear. Managed to turn around and parked it back in driveway. Found in glove compartment the last inspection performed on the vehicle on September 24, 2023 which was done by the dealership I bought the car from. On the back of the inspection report it lists 2 recalls for power train issues on clutch shudder and clutch control module. However, both say something about warranty, and when I took the paper to the ford dealership I was told that's not a recall it's an extended warranty and it expired in 2022 for the clutch shudder issue but the module one they would replace for free. I would like to understand about the first one regarding clutch shudder and the warranty part. The ford dealer service tech was very unconcerned about this and pretty much says it's only a 7 year warranty on that issue so it would have needed to happen or be brought in 2022. Basically saying I'm out of luck with my problem. This seems like a very dangerous problem with this car and I would think was an actual recall item not just an extended dealer warranty item. I also had a auto mechanic test drive and look at the vehicle and they also confirmed this was a clutch issue. Can someone explain and verify this information?

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the check engine warning light illuminated. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The vehicle was taken to the dealer where it was diagnosed and determined that the clutch assembly and flywheel had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.

Mileage: 180,000

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate and rolled backward. No warning light was illuminated. The contact pulled over and restarted the vehicle. The vehicle was taken to the dealer, where it was determined that the clutch and an unknown part needed to be replaced. The dealer only replaced the clutch. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 19N08 (Transmission Clutch Shudder / Transmission Clutch Warranty Extension); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was 56,378.

Mileage: 56,378

The contact owns a 2015 Ford Focus. The contact stated that for approximately two years while driving on several occasions at various speeds, the vehicle jolted forward and lost motive power. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure for five months. On another occasion, while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the PCM needed to be replaced. The vehicle was repaired but the failure reoccurred. The vehicle was taken back to the same dealer where it was diagnosed that the clutch assembly, clutch lever, and cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

I'm writing to seek assistance with transmission problems in our 2012-2016 Ford Focus. Despite visiting a repair shop, we've encountered a roadblock with Ford's expired Manufacturer Customer Satisfaction Programs. Background: The repair shop diagnosed an issue with the Power Shift transmission, a known problem affecting all 2012-2016 Ford Focus models. Ford had two Manufacturer Customer Satisfaction Programs in place (Transmission Control Module and Transmission Clutch Shudder) until 2020. Unfortunately, we purchased the vehicle in 2023, and the previous owners didn't participate in these programs. Current Situation: Ford is refusing to address the issues due to the expired programs, despite the vehicle remaining dangerous to operate. We've contacted Ford headquarters, and they suggested reaching out to the NHTSA for potential assistance in extending the warranty or instructing Ford to fix our vehicle. Request: We kindly request your help in exploring options to resolve this matter. We believe it's essential to ensure the vehicle's safety, even if the Manufacturer Customer Satisfaction Programs have expired. Thank you for your attention to this matter. We look forward to your response.

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission clutch shudder. The vehicle was repaired under Ford Campaign Number: 19N08; however, the failure persisted. The vehicle was taken to a second dealer, Eide Ford Mandan (3205 Memorial Hwy, Mandan, ND 58554), where it was diagnosed and determined that the transmission clutch assembly and other unknown parts needed to be replaced. The dealer informed the contact that the vehicle was no longer covered under Ford Campaign Number: 19N08. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 15,000.

Mileage: 15,000

Parts replaced, according to 2019 R/O from Ford Dealer: clutch assembly Parts needed for replacement, according to R/O from Ford Dealer: clutch, clutch forks x2, clutch bearing, clutch hardware, 1 qt of transmission oil Available for inspection, however it is getting diagnosed with possible proceeding of replacement at an independent service provider. I experienced gear slippage, resulting in high rpms and no gaining of speed while driving on an on ramp onto a 65 mph limit freeway, which my vehicle then maxed out at 50 mph. Following this, the transmission did not engage into reverse when shifted from within the car. Yes, I had the work done in 2019 for the 14m02, TCM recall, and the dealer saw that the "clutch assembly" was worn and not performing within the necessary standards. This was covered by my general warranty, not the 14m02 extended warranty. I currently don't have the repair order from the 2019 fix as it's in my car at the independent mechanic, but can be provided. The vehicle will be inspected by an independent service center this week/today. This model has had a known problem of "shuddering" in earlier years, which my personal vehicle does experience from time to time, specifically when stopping and going or going uphill. My engine light did eventually turn on, but with no direct messages, once the vehicle became fully undriveable (not shifting from 1st to 2nd without major kickback and no reverse). Using my personal code reader I received the following DTC codes: P07A5 - Transmission Friction Element "B" Stuck On P287A - Clutch 'B' Stuck Engaged

The car will not accelerate out of nowhere. When pulling out into traffic it will do a RPM spike but will not gain speed. Has started giving a transmission overheated error. Sometimes the check engine light will come on but not everytime. Have to take side roads and takes longer to get anywhere as I never know if it will accelerate correctly. Waiting to hear from dealer what it is.

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle hesitated and jerked. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch and transmission assembly. The contact was informed that the clutch needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train); however, the VIN was included but already repaired under the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 34,000.

Mileage: 34,000

Transmission jerks, jumps, skips, etc., I was scared when trying to accelerate while trying to pass other people, car felt like it was giving out on me, there where no warning lamps, until after the first encounter, and that's when it first appeared...

The transmission clutch failed. The parts were taken by CrossRoads Ford of Henderson, NC. I did not make a claim on my insurance, I was told initially that this was a recalled part. I did not make a police report and I don't know if the manufacturer was alerted to this problem from my car. After the repair was done, I had to pay for the repair since the person at the dealer said that the codes it was recording were not for the parts that were under warranty for the transmission. My safety and that of my children were at risk, as the transmission was not permitting the forward gears to engage out of low, and we were driving in city traffic. I was almost rear-ended several times and had to try to find places to pull off the street so that I didn't get hit by the car behind me. The reverse gear was also not working at all. I did not have any warning lights come on to warn me of this problem.

The contact owns a 2015 Ford Focus. The contact stated while driving from a complete stop, the vehicle shuddered, hesitated to respond, and the transmission was slipping. The contact stated that the failure persisted while driving, and the vehicle jolted while shifting to first and second gear. The contact stated that the failure recurred increasingly while driving 30-65 MPH. The contact stated that the vehicle was significantly sluggish while depressing the accelerator pedal and decelerated unintendedly. The vehicle was taken to the dealer, where the transmission fluid was replaced. Additionally, the dealer recommended the transmission clutch replacement. The vehicle was not repaired. The contact stated while attempting to drive from a complete stop, the vehicle failed to respond while shifting to drive(D) and to reverse(R). The check engine warning light was illuminated. The contact stated that the vehicle had become undrivable. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 19N08. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.

Mileage: 40,000

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the message "Transmission Overheating" was displayed, and the vehicle lost motive power and stalled. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transmission clutch forks was stuck, and the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 80,000.

Mileage: 80,000

The contact owns a 2015 Ford Focus. The contact stated that after placing the vehicle in drive and beginning to slowly accelerate out of a parking space, the vehicle started going backwards. The contact immediately turned the vehicle off and coasted back into the parking space. An on looker had the contact restart the vehicle and drive to see if the vehicle functioned properly; however, the failure reoccurred. There were no warning lights illuminated. The vehicle was towed to the dealer and the contact was informed that the VIN was included in an unknown recall; however, the recall repair was already performed; however, approximately a year later the failure recurred. The contact stated that the check oil and another unknown warning light was illuminated. The vehicle was shifted to park(P); after waiting for approximately one hour, the vehicle was restarted without an immediate failure. However, while driving approximately 5 MPH, the vehicle started vibrating abnormally and unexpected went into reverse. The vehicle was turned off and the contact coasted into a nearby gas station where an independent mechanic diagnosed the vehicle and determined that the oil was contaminated with water. The mechanic was unable to check the transmission. The vehicle had not been repaired. The contact drove the vehicle back to the residence. The dealer sent a technician to inspect the vehicle and it was confirmed that the vehicle was vibrating abnormally. The technician was unable to duplicate the transmission failure. The vehicle was towed to the dealer; however, the failure was not duplicated. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was jerking abnormally. The contact stated that the engine power was reduced. Additionally, the contact stated that while making a turn, the failure was intermittent. The vehicle was taken to the dealer where it was diagnosed with clutch failure. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The contact stated that the clutch had previously been replaced twice. The manufacturer was made aware of the failure. The failure mileage was unknown,

Clutch was replaced already 1 time now it’s bad again also the tmi was replaced 2 times since I’ve had the car it has 126000 miles

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact also stated that the vehicle jerked and occasionally the vehicle could not be shifted out of park. The contact was able to restart the vehicle; however, the failure recurred. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 131,205.

Mileage: 131,205

The contact owns a 2015 Ford Focus. The contact stated that while accelerating at an undisclosed speed, the vehicle hesitated, shuddered, and jerked. The contact stated that the wheels locked up while accelerating. The vehicle failed to shift into gear. While driving at undisclosed speeds, the vehicle shut off. There was an abnormal growling sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined that an unknown sensor needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 74,239.

Mileage: 74,239

The contact owns a 2015 Ford Focus. The contact stated while attempting to accelerate, the vehicle hesitated before accelerating. Additionally, while shifting the gear shifter, there was a delay before the shifter would move to the desired position. The vehicle was taken to the dealer where it was diagnosed that the clutch had failed. The clutch was replaced. After having the vehicle repaired, the failure persisted. The contact stated while driving approximately 25 MPH, the check engine warning light illuminated. The contact depressed the accelerator pedal and the engine revved; however, the vehicle failed to accelerate as intended and failed to exceed 2 MPH. The vehicle was taken to a certified mechanic and was diagnosed with transmission failure. The vehicle had not been repaired. The vehicle was towed to the dealer where the transmission failure was confirmed. The dealer had stated the transmission and the clutch might need to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 67,000.

Mileage: 67,000

The contact owns a 2015 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled and lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed as a failure with the Transmission Control Module (TCM). The contact was informed that the TCM needed to be replaced. The vehicle was repaired but the failure persisted. The contact's daughter stated that while driving at an undisclosed speed the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the residence. An independent mechanic arrived at the residence and diagnosed the vehicle as a failure with the clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 79,502.

Mileage: 79,502

I was driving in the city and my car did the transmission clutch shudder so bad I almost got t boned I have 120k miles on it and I think ford should have to find a better replacement fix to fix it right I had it already in there for a year just waiting on a part for the transmission now this

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shifted erratically, after which the vehicle lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed and coming to a stop, the vehicle stalled. There were no warning lights illuminated. The contact was able to restart the vehicle, but the failure persisted. The vehicle was taken to the dealer where it was diagnosed as a failure with the clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle started shuddering while accelerating. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 183,000.

Mileage: 183,000

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle had the message "Starting Fault System" displayed on the instrument panel. The contact stated that the instrument panel had completely failed. The contact stated that while at a stop sign, the vehicle stalled in the middle of the intersection, and had to be manually pushed into a parking lot. After several attempts, the vehicle was able to be restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 156,970.

Mileage: 156,970

1.Clutch shudders and hesitates on acceleration 2. safe driving requires non hesitation when accelerating 3. yes the dealer confirmed 4. Dealership has inspected, recommends replacement of clutch on automatic transmission at 27,000 miles 5. no warnings indicated, car has been regularly serviced by the dealership From what I am reading, this is a common problem and a design flaw per the dealership

The contact owns a 2015 Ford Focus. The contact stated that there was hesitation or lagging while attempting to accelerate at various speeds. The vehicle was taken to the dealer where it was diagnosed that the clutch had failed. The clutch was replaced; however, the failure persisted. The vehicle was returned to the dealer but was not repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 92,000.

Mileage: 92,000

The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle and shifting to drive(D), the vehicle jerked and vibrated. Eventually, the transmission failed, and the vehicle would not drive forward. The vehicle was towed to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The transmission clutch was replaced but the vehicle continued to jerk and vibrate while driving. The vehicle was taken to the local dealer to be diagnosed and it was determined that the transmission clutch was failing again. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.

Mileage: 65,000

What happened? I purchased a 2015 Ford Focus from Carvana in November 2022 with about 70,000 miles on it. Since then, the vehicle has experienced numerous and severe mechanical failures. The engine mount and transmission mount have both failed and required replacement. Additionally, the rotors, Transmission Control Module (TCM), and clutch have all needed to be replaced, with the clutch failing five times throughout the car's history. Despite extensive repairs costing upwards of $7,000, the issues persist. Most Recently,The vehicle was subsequently towed to a Ford dealership after replacing the clutch for the 6th time in vehicle history. What component or system failed or malfunctioned, and is it available for inspection upon request? The components that failed include the engine mount, transmission mount, rotors, Transmission Control Module (TCM), clutch, and evap purge system. These components are available for inspection upon request. How was your safety or the safety of others put at risk? The frequent mechanical failures and replacements, particularly of critical components like the TCM and clutch, have compromised the reliability and safety of the vehicle, posing a significant risk during operation. The vehicle's tendency to stall while driving or idling increases the risk of accidents, potentially leading to rear-end or T-bone collisions. Yes, the problems have been confirmed and addressed by both a dealer and independent service centers. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by independent service centers and possibly by the dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no check engine lights or warning lights prior to the failures. The issues began appearing shortly after the purchase in November 2022.

The contact owns a 2015 Ford Focus. The contact stated while driving 40 MPH, the transmission unintendedly shifted in to neutral(N). The check engine warning was illuminated. The vehicle was taken to the dealer where it was diagnosed transmission clutch failure and the fuel pressure sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 94,946.

Mileage: 94,946

When accelerating through 10-15 mph the vehicle shudders more than normal

The contact owns a 2015 Ford Focus. The contact stated while driving at 75 MPH with the cruise control engaged, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who was unable to assist. The vehicle was towed to another independent mechanic who stated that the transmission belt had caused of the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 160,000.

Mileage: 160,000

The contact owns a 2015 Ford Focus. The contact stated while driving 20-25 MPH, the vehicle was shuddering abnormally. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that no defect was found; however, the failure recurred increasingly. The vehicle was taken to another dealer, Mace Ford (4501 S US Hwy 41, Terre Haute, IN 47802), where the TCM was replaced; however, the failure persisted. The dealer diagnosed the vehicle with transmission clutch shudder and determined that the transmission clutch needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 19N08 because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 62,000.

Mileage: 62,000

The contact owns a 2015 Ford Focus. The contact stated while driving 20-25 MPH, the vehicle was shuddering abnormally. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that no defect was found; however, the failure recurred increasingly. The vehicle was taken to another dealer, Mace Ford (4501 S US Hwy 41, Terre Haute, IN 47802), where the TCM was replaced; however, the failure persisted. The dealer diagnosed the vehicle with transmission clutch shudder and determined that the transmission clutch needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 19N08 because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 62,000.

Mileage: 62,000

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was shaking, and the transmission shuddered. The contact stated that the failure was intermittent at first but had become a persistent failure. In addition, the contact stated that the internal transmission clutch was replaced eight years ago; however, the failure had reoccurred. The vehicle was taken to the dealer where it was diagnosed with a failed internal transmission clutch and that the internal transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 49,242.

Mileage: 49,242

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle decelerated and shuddered. The contact also stated that the vehicle failed to accelerate above 17 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutches and transmission needed to be replaced. The vehicle was not repaired as the clutch was not included in a warranty program. The manufacturer was made aware of the failure and confirmed that the module and transmission was covered under the warranty. The failure mileage was approximately 107,000. The VIN was not available.

Mileage: 107,000

Stopped to get gas. Turned off engine. After filling up gas tank, car would not start, or crank/turn over. No check engine light has been on, no warning lights. Disconnected battery for about fifteen min. Car started up. Took it to shop, they changed out the evap Purge system. It failed when they tested it so they changed that out. Car did not stall when they test drove it. Car stalled two more times. Once when accelerating from a red light, and second time when just sitting in idle. Car just shuts itself off but the radio stays on. This is such a safety hazard because of the fact that not only does it stall in the middle of me driving But I’m very lucky I didn’t get rear ended or T boned because of this. So I thought this issue was fixed but obviously not. After the last time it stalled after getting it fixed, I then had it towed to a Ford dealership. I know this has been a recall on other Ford focuses. For some reason not mine which is a 2015 Focus. Last year I had to have the TCM fixed which was a recall so that was free however then they tell me that my clutch went bad at 60k miles? I shelled out almost $3k for that nonsense. Now This stalling it constantly Day after day at 75k miles? Thanks a lot FORD. Take your piece of [XXX] back and issue this a recall. Either way it’s Ford’s fault and should pay for this safety issue for free. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Purchased this car used from a family friend about 4 years ago. The car currently has 59,000 miles on it. I recently noticed a shuddering in the transmission when I accelerate the car (mostly in the lowest starting gear). The car was taken to the Ford dealer for diagnosis. The dealer states that the issue is with the transmission clutch and the price to repair the issue is approximately $4,300. The Ford service technician described this transmission as a manual transmission automatically shifted. The prior owner confirmed he had the same issue with the car early in his ownership and had the transmission clutch replaced then. I confirmed with the dealer that the transmission clutch was replaced at 10,178 miles. This is the same exact issue again. The Ford dealership said the transmission clutch issue had caused Ford to extend the warranty to 7 years and 100,000 miles, whichever occurred first. The car is now 8 1/2 years since original purchase, but way under the warranty limit of 100,000 miles. Ford will not honor any warranty or remedy the situation. I believe a $4,300 clutch assembly replacement at least every 50,000 miles or less is horrendous.

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that when the failure occurred, the contact turned off and restarted the vehicle. The vehicle was restarted; however, the failure continued for approximately eight months. Additionally, recently the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed clutch fork and the clutch fork needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 60,000.

Mileage: 60,000

Studdering, won’t shift, stalls out , recall repaired still does the same thing, transmission doesn’t shift right and stalls out in traffic.

Mileage: 157,573

Transmission plate failed at 70k miles

Car has a transmission stutter when pulling out into traffic or at low speeds. Apparently it is a known issue from Ford and the vehicle is outside their 7yr warranty, but only has 67k miles on it so it is not covered.

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the transmission malfunctioned causing the vehicle to erroneously downshift and lose motive power. Additionally, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the transmission clutch disk and transmission actuators were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 72,000.

Mileage: 72,000

2015 Ford Focus. The contact stated that while driving at various speeds and attempting to hold speed, accelerate, the RPM's increased rapidly however, the vehicle failed to respond. The "Transmission Overheating - Please Wait 5 minutes" was displayed. Waited in the middle of the highway for that period and then pulled to shoulder of the roadway, and the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. Vehicle needs to be reported under Campaign Number: 18V169000 (Power Train). Manufacturer needs to be informed of the danger this imposes and recall must be imposed. This is a very terrifying scenario to be subjecting customers, to knowing how many vehicles are failing. Owner can’t afford the bill the manufacturer quoted of $7000 for Transmission. Unacceptable for a car under 100,000 miles to be in this condition when the manufacture maintenance states a higher mileage capability.

The contact owns a 2015 Ford Focus. The contact stated while driving the vehicle, the vehicle shuddered while accelerating. There was no warning light illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed with transmission failure. The vehicle was not repaired due to the cost. The contact referenced Technical Service Bulletin: 16-0109 as a possible solution however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 64,293.

Mileage: 64,293

The contact owns a 2015 Ford Focus. The contact stated that after starting the vehicle and shifting into drive(D), the vehicle was hesitating slightly and while shifting into the next gear, the vehicle was jerking. The contact stated that once the vehicle had been driven for more than 20 minutes, the vehicle stopped jerking into gear. The contact stated no warning light was illuminated. The contact stated that the failure was constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to Customer Satisfaction Programs: 14M02- Transmission control module extended warranty coverage (Power Train) and Customer Satisfaction Program: 19N08 - Transmission clutch shudder - transmission clutch warranty extension (Power Train). The failure mileage was 61,000.

Mileage: 61,000

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and was not properly shifting gear. No warning light was illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed clutch. The vehicle was not repaired due to cost. However, the clutch had been replaced three times prior, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 26,000.

Mileage: 26,000

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the RPM's increased rapidly however, the vehicle failed to respond. The contact stated that the message "Transmission Overheating - Please Wait 5 minutes" was displayed. The contact was able to pull to the shoulder of the roadway, and the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 110,000.

Mileage: 110,000

When I left work one evening, my 2015 Focus transmission started slipping and wouldn't stay into gear. The folks at Koons Automotive (Silver Spring, MD) indicated that this transmission is habitually problematic and has probably failed.

Unknown, vehicle slips out of gear leaving you stranded in the middle of the street

The contact owns a 2015 Ford Focus. The contact stated that on several occasions while driving below 15 MPH, the transmission began jerking and slipping and there was an abnormally loud sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 24,000.

Mileage: 24,000

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking, stalling, and shaking abnormally. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission clutch assembly was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 24,000.

Mileage: 24,000

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered when the transmission was shifted from 2nd to 3rd gear. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch needed to be replaced. The contact was informed that the VIN was included in Customer Satisfaction Program: [XXX] (Transmission Clutch Shudder - Transmission Clutch Warranty Extension – Power Train); however, the dealer denied performing the repair due to the vehicle having a Salvage Title. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 60,000

Transmission jerking and shaking

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speed and attempting to accelerate, the RMP would rise, but the vehicle would not move. The check engine warning light illuminated with the following messages: Transmission friction element B performance/stuck in off position - control module of transmission (TCM); Apply time range/ performance of transmission friction element B- control module of transmission (TCM); and Control module communication Buss 'A' off instrument control panel module. The contact stated, when the engine failed there was a message that stated transmission fault, service now. The vehicle was taken to the dealer and a diagnostic was performed. The dealer stated that the clutch was defective and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 107,000.

Mileage: 107,000

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly jerked and hesitated before returning to normal functionality. The message "Transmission Overheated" was displayed. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed failures with the TCM and actuators A and B. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 43,000.

Mileage: 43,000

The contact's father owns a 2015 Ford Focus. The contact stated that while his father was driving at an undisclosed speed, the vehicle shifted out of gear into neutral. The contact's father pulled over and waited before restarting the vehicle. There was an unknown warning message displayed. Additionally, the contact stated that the vehicle intermittently did not start as needed. The vehicle was taken to a local dealer where it was diagnosed that the PCM was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact stated that the vehicle failure was associated with Customer Satisfaction Program: 14M02 (Vehicle equipped with DPS6 Automatic Transmission) however, the manufacturer declined to cover the cost of the repairs. The failure mileage was approximately 51,000.

Mileage: 51,000

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping. An unknown warning light was illuminated. Additionally, the vehicle failed to respond while driving and depressing the accelerator pedal. The vehicle was taken to an independent mechanic, where an unknown repair was performed; however, the failure recurred. The vehicle was taken to the dealer several times, and the transmission clutch was replaced, and unknown repairs were performed. Additionally, the contact stated that while on vacation on an island, the vehicle was started, but the vehicle failed to shift into gear. The vehicle was towed to a dealer, where it was diagnosed that the TCM had failed and needed to be replaced. The vehicle was then towed to a second dealer, Larson Ford (1150 Ocean Ave, Lakewood, NJ 08701), where the same assessment was made and the TCM was replaced; however, the failure persisted. The manufacturer was notified of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

My check engine light came on and I took it to oreily to read the codes. It stated O2 sensor. Had it replaced immediately. Light went off for 2 weeks. I've notice my car having a lack of power but I thought it was due to the cold negative temperatures. Last few days the light came back on and I tried driving in D gear and my car would not move. It went in reverse. Transmission fluid was LOW. Had it filled and the next day it was back low. At this point I already had an appointment to get the TCM replaced (experienced all symptoms including lack of power, no start, engine light on). since there is a warranty extension and I was finally able to get in after waiting a few months. I called when I received the letter back in September of 2023 and was told by multiple dealers that they were booked and I would get a call back after giving them my name and number. Dropped my car off today at the dealer and as I pulled in my car stopped moving and I got an emergency message stating to stop the car and that the transmission was over heating. Wait 5 minutes until it cools. Keys were given to the workers and I get a call stating that I need a new clutch and that's the code they got back from the transmission. They also stated that warranty won't cover since I'm over the mileage and date. Had I received an initial letter about the warranty I could have had this situation resolved and a vehicle to drive. Im now stuck with the cost and just found out that I can't get it covered. My family's safety was put at risk because I was not made aware of this problem since I never received a letter and I assumed my car was reacting to its environment. My car has always had a lack of power when taking off from breaking or not driving in D when I first press the gas. I've received a letter about the transmission before and it's shuddering, lack of power and other symptoms, and assumed it was just that. Nothing to do with the clutch.

Transmission failure, car seized on freeway going 75mph and almost lost control and crashed. Car is locked in park and inoperable.

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose the failure but performed a reprogramming of the transmission control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 9,000.

Mileage: 9,000

Drove home from work and stopped at Walmart on the way home. Pulled into a parking spot against a curb and when I came out to start my car and reverse out of the spot, it would not move. I got the car pushed out of the parking spot, and when driving out of the parking lot could not go past 1st gear. It has now been sitting at my apartment complex for two days. Couple years ago the transmission was replaced due to manufacturer recall. At the time, I had stopped in the middle of the road and could not go past 1st gear driving all the way home like this. I addressed the recall, and now I would like to believe the same thing is happening again. I have not gone to any mechanic or dealership yet for analysis however will attempt as soon as possible.

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle lost motive power, shuddered, and failed to properly accelerate with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission actuators and clutch were faulty needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 103,500.

Mileage: 103,500

Transmission has been jerking and shifts hard into gears. A messaged popped up as well that the transmission was running on hot. Transmission control module was recently replaced by a ford dealership but problem still persist.

The contact owns a 2015 Ford Focus. The contact stated while at a stop, the vehicle shuddered. The vehicle failed to move forward when in third or fourth gear. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the clutch and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who informed him there was no warranty coverage on the vehicle and referred him to the NHTSA Hotline. The approximate failure mileage was 69,759.

Mileage: 69,759

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered while depressing the accelerator pedal. The contact also stated that while the vehicle was accelerating, she heard an abnormal sound coming from the vehicle. The vehicle was taken to the dealer for a scheduled recall repair and the vehicle was diagnosed with a failed transmission clutch and failed motor mounts. The contact was informed that the transmission clutch and the motor mounts needed to be replaced. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 39,000.

Mileage: 39,000

2015 Ford Focus - Car has less than 50k miles has 3 transmission codes showing: P07A5, P090C, and P07A5pd. Car will not go into reverse. Car has not been looked at by a technician yet. However, with less than 50K miles the fact that I am having transmission issues is unacceptable. Ford really needs to recall for these issues. After researching these codes that are showing, seems like there are thousands of people complaining about the same thing on different sites.

The contact's niece owns a 2015 Ford Focus. The contact stated that while his niece was driving from a complete stop, the vehicle shuddered. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch assembly had failed. The dealer determined that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle had exceeded the 7-year warranty. There was no assistance provided. The failure mileage was approximately 74,000.

Mileage: 74,000

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle jerked and failed to accelerate as intended. The vehicle was taken to the dealer and diagnosed with a failed transmission clutch assembly. The transmission clutch assembly needed to be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2015 Ford Focus. While the contact's mother was driving at an undisclosed speed, the vehicle shook excessively. The contact's mother stated that when she depressed the accelerator pedal the vehicle started shaking excessively. The contact stated that he contacted the dealer to inform them of the failure. The contact stated that the transmission clutch assembly had been replaced three times under an unstated recall repair. The dealer informed the contact that the repair would not be covered under the recall because the recall had expired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 88,000.

Mileage: 88,000

My car has shuddered and stalled significantly since I purchased it brand new from Serramonte Ford on September 6, 2015. The car will lose acceleration quickly when I am on the highway and driving on hills. I have had the clutch replaced by Serramonte Ford three times over the last 7 years and I have been informed that it needs to be replaced again. I have only once, on 10/27/2023 had a warning displayed on my dashboard immediately after a shuttering and stalling incident. I was driving up a hill when the car began jerking and shuttering. I pulled the vehicle perpendicular to the hillside and received the message, "transmission fault, service now". The car would not go into reverse to allow me to back up and safely park the vehicle. I immediately had the car towed to Serramonte Ford, per the service waring, and have been told that the clutch needs to be repaired again. This car is a ticking time bomb, I have been fortunate not to have had this stalling and shuttering cause a serious accident where myself or others could be seriously or fatally harmed.

6 speed automatic transmission shudder's, shakes, downshifts and lurks vehicle. This is an automatic transmission with a manual clutch, part of Ford's "Powershift" transmission program. This vehicle is unsafe to drive as it causes driver hesitation, unpredictable behavior at stop lights causing the vehicle to lurch forward and unresponsive to driver input due to shuddering shaking and downshifting. The vehicle has been brought in twice to ford to have the clutch replaced at roughly 35,000 and 65,000 miles. Documents to prove, the clutch goes out every 35,000 miles even though it is automatically controlled. The vehicle is at roughly 100,000 miles and the same issue is happening again.

The contact owns a 2015 Ford Focus. The contact stated that when she shifted the vehicle into drive (D) and depressed the accelerator pedal the vehicle would shudder and not gain forward momentum. The contact stated that the vehicle would eventually slip into gear and gain momentum. The contact stated no warning light was illuminated. The contact stated that the issue had occurred in the past and was covered under manufacturer Customer Satisfaction Bulletin Number: 19N08 Transmission Clutch Shudder (Power Train) for repairs. The contact had another failure of the transmission and drove the vehicle to a dealer who diagnosed the failure as transmission clutch shudder and that she was no longer under warranty for the repairs. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 93,000.

Mileage: 93,000

The contact owns a 2015 Ford Focus. The contact stated while attempting to accelerate, the vehicle hesitated and jerked before accelerating. There were no warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the failure was related to TSB Numbers: 10237441 (Power Train) and 10164603 (Power Train) which covered a PCM repair and a clutch repair. The contact was informed that the PCM and clutch needed to be replaced. The PCM was replaced; however, due to the Extended Warranty Coverage the clutch was not replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.

Mileage: 83,000

I just bought this car 2 months ago after saving for a whole year. I’ve been having problems week into the purchase due to the transmission. My car has been overheating with the transmission (almost every 4 miles), going on limp mode (when pressing the gas), jerking (while driving), not reversing and not starting right away. Im trying my hardest to get on my feet after a being in a domestic abuse relationship that affected my and my daughters life. I just want to get my baby back and fourth from school. So I BEG you to approve the transmission recall for Ford Focus. PLEASE!!!

The contact owns a 2015 Ford Focus. The contact stated while driving at undisclosed speeds, the accelerator pedal was depressed, the RPM increased to high however, the vehicle failed to move. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated the vehicle had signs of transmission issues. The contact was informed that the transmission was slipping, and that the clutch needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 72,000. The VIN was not available.

Mileage: 72,000

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate immediately. Additionally, the check engine warning light was illuminated intermittently. The contact also stated that the transmission failed to shift into reverse(R) several times. The vehicle was taken to the dealer, who informed the contact about an unknown warranty coverage on the PCM; however, the dealer informed the contact that while inspecting the vehicle, it became noticeable that the clutch was damaged due to the faulty PCM. The dealer stated that the contact had to pay for the clutch repair out of pocket. The vehicle was not repaired. The dealer related the failure to Technical Service Bulletin Number: 14N02 (Extended Warranty Coverage for PCM). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 44,000.

Mileage: 44,000

The contact owns a 2015 Ford Focus. The contact stated that he received notification of NHTSA Campaign Number: 181V169000 (Power Train). The contact stated that the vehicle was taken to the dealer where the recall repair was completed; however, while driving at an undisclosed speed, the vehicle started jerking. No warning light was illuminated. The vehicle was taken back to the dealer to be diagnosed. The contact was informed that the clutch had failed, and the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised not to take the vehicle back to the same dealer. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 70,000. The VIN was unavailable.

Mileage: 70,000

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled and remained in the same gear. The vehicle also shuddered independently. No warning light was illuminated. The vehicle was diagnosed by a dealer. The contact was informed that the first-gear clutch was the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 61,000.

Mileage: 61,000

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the clutch assembly needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 14,500.

Mileage: 14,500

Clutch shudder has been an issue with my car since I bought it but I was told that it was going to "adjust" itself after I drove it for awhile. Over the past few years I've seen my RPM randomly jump up and the clutch shudder issues have worsened over the years. Ford knew about this defect in the 2015 Ford Focus and was even part of a class action lawsuit. But I was never notified about the Customer Satisfaction Program that extended the warranty for repairs of the specific problems. Not even the dealership ever provided me with information on recalls or customer satisfaction programs that applied to me. I can't afford to get it fixed now that I am a year late and am stuck driving unsafely because Ford refuses to grant an exception for the repairs. They continue to sell the same makes and models that were part of this lawsuit and don't seem to care about the customer's safety long term

The contact owns a 2015 Ford Focus. The contact stated that after starting the vehicle and attempting to accelerate from a stationary position, the vehicle hesitated, rumbled, and the transmission was slipping. The vehicle was taken to the local dealer who determined that the transmission clutch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 40,000.

Mileage: 40,000

Spark Plugs/Ignition Coils. Car was not shifting into gear while driving, jerking. Revs up in between 5-7 Rpms. Car has stalled while driving. Car got spark plugs and ignition coils changed and problem got worse. No. Engine light was on for codes that read spark plug and ignition coil. Fixed problem. Engine light still on problem worse and still the same. Reading same codes.

The contact owns a 2015 Ford Focus. The contact stated while driving 60 MPH, the service engine warning light illuminated, and the vehicle was jerking. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 74,653.

Mileage: 74,653

The contact owns a 2015 Ford Focus. The contact stated while attempting to shift the vehicle into reverse, the vehicle failed to respond. The contact was able to shift into drive however, while driving at an undisclosed speed, the vehicle decelerated unintendedly. The contact then stated that while shifted into drive, the vehicle performed as if the transmission had shifted into neutral, making it difficult to make left and right turns. No warning light was illuminated. The contact was able to drive the vehicle to the dealer where it was diagnosed that the TCM needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the TCM had failed, and the dealer needed to take the transmission apart to determine the exact cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the Extended Warranty had expired. There was no further assistance provided. The failure mileage was approximately 138,000.

Mileage: 138,000

Transmission had randomly started to jerk and then stopped accelerating. Left me stranded on the side of the road on a 5 hour trip and when I turned it off and back on it would move very little and I could hear grinding noise from the gears. I had to get a tow truck which cost me 1.5 k to tow back to my house

The contact owns a 2015 Ford Focus. The contact stated that the vehicle was taken to the dealer to be serviced prior to a road trip; however, upon picking up the vehicle from the dealer, she noticed that the vehicle was leaking an unknown fluid. Additionally, the check engine warning light was illuminated days later. The vehicle was taken to the dealer, where it was diagnosed with transmission clutch shudder, and the dealer determined that the failure was related to Ford Campaign Number: 19N08; however, the campaign had expired. The dealer charged a repair fee. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 103,230.

Mileage: 103,230

The contact owns a 2015 Ford Focus. The contact stated while driving 30 MPH, the vehicle hesitated while attempting to accelerate and then stalled and lost motive power. No warning light was illuminated. The contact replaced the battery and drove back to the residence; however, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer to be diagnosed. The mechanic determined that the TCM needed to be replaced; however, the following day the contact was notified by the dealer that the clutch plate bearing and not the TCM that needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 96,731.

Mileage: 96,731

The contact's daughter owns a 2015 Ford Focus. The contact's daughter received notification of Customer Satisfaction Program: 19N08 (Transmission Clutch Shudder/Transmission Clutch Warranty Extension); however, the dealer declined to perform the repair. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle was vibrating and failed to accelerate as needed. An unknown warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the clutch needed to be replaced. The dealer was made aware of the failure but confirmed that the Customer Satisfaction Program had expired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.

Mileage: 87,000

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle started jerking. The contact then stated that on several occasions the vehicle failed to shift into reverse(R). The check engine warning light was illuminated. The vehicle was taken to the dealer where it remained and was diagnosed and determined that the clutch had failed and needed to be replaced. The vehicle had not yet been repaired. The contact was informed by the dealer of the NHTSA Campaign Number: 18V169000 (Power Train). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall and informed the contact there would be a fee for the repair. No further assistance was provided. The failure mileage was approximately 100,000.

Mileage: 100,000

The transmission is known to be defective on this type of car, causing the clutch and TCM to need to be replaced every couple of years. Just this past week my clutch went out while I was merging onto a crazy highway, 485, in NC and I was unable to accelerate for a long time. I was able to get home but the clutch slipped another two times within a 10 minute period.

The contact owns a 2015 Ford Focus. The contact stated while driving 75 MPH, the vehicle unintendedly shifted from 1st gear to neutral(N) and stalled. The check engine warning light illuminated, and the message "Transmission Service Required" was displayed. The contact was able to veer to the side of the road. The contact stated that she shifted into park(P), and then shifted into drive (D), and the vehicle responded as needed. The contact was able to continue driving. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The vehicle was taken to the dealer, where it was diagnosed that the transmission friction clutch pack and module had failed, and that the failure was related to an unknown Customer Satisfaction Program that had expired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,000.

Mileage: 78,000

The contact owns a 2015 Ford Focus. The contact stated that while at a red traffic light and depressing the brake pedal, the vehicle inadvertently rolled backwards. The contact stated that she was able to bring the vehicle to a complete stop by releasing and depressing the brake pedal. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch assembly. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 86,000.

Mileage: 86,000

The contact owns a 2015 Ford Focus. The contact stated while driving 35 MPH on the highway, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was towed to the dealer, where it was diagnosed with clutch failure. The vehicle was not repaired. The contact stated that the transmission and clutch had previously been replaced twice by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 158,000.

Mileage: 158,000

The contact owns a 2015 Ford Focus. The contact stated while the vehicle was stopped, the contact attempted to accelerate, and the vehicle jerked before lunging forward. The vehicle was taken to the dealer and the contact was informed that the transmission needed the be replaced. The contact notified that the Extended Warranty related to the failure had expired. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 37,050.

Mileage: 37,050

Vehicle hesitates and jerks a lot during stop & go. Feels very unsafe when yielding to incoming traffic to make left turn and vehicle hesitates and jerks as I’m beginning to accelerate during turn. Transmission dash light recently appeared stating “Transmissions Hot.”

The transmission bucks, jerks, jumps forward when breaking, and stalls out. The car stalled out and left my 16yr old with no way to steer or brake which could have been extremely dangerous in certain situations. It has not been inspected but I have done extensive research on this auto and it seems like this type of issue comes pretty standard on the 2015 Ford Focus. When the auto stalled out all the dash lights were lit up. My child had just left the driveway when the car stalled and had no use of the steering or brakes. This poses a huge risk.

Mileage: 128,632

Check engine light came on & my car just stopped , I couldn’t proceed to drive while gear was in drive and I couldn’t reverse when gear put in reverse , when I was driving the gears wasn’t changing correctly it was as if I was pressing on the gas pedal and the hand would max to 5 . I went to auto zone it was said it was the power train code had came up. There is a recall on my car and it’s not listed . Ford needs to fix this I havnt had my car for two weeks.

My 2015 Ford focus is dangerous to drive the transmission slips badly and looses power while in traffic most times it won't go into 2nd gear it has almost caused 3 accidents already I'm scared something bad will happen it's my only transportation to work

The power train control module & transmission control module has failed since I bought the Focus 2016 at 660 m on it. I’ve had this serviced 8 times @ Ford. Check engine light is on. Code P060A Was shown @ Ford. Mileage now is 72000. TCM & PCM were recall several times. Ford is charging me to fix it. Please tell me how this is NOT covered 10 yr. 150 k mile warranty OR by the 8th time being “serviced” & UNRESOLVED?

Car goes high rpm when switching gears. Has trouble changing from drive to reverse and neutral.

The contact owns a 2015 Ford Focus. The contact stated that while her boyfriend was driving at an undisclosed speed, the vehicle inadvertently shifted gear and the RPM's quickly increased. After restarting the vehicle, the vehicle seemed to return to normal functionality. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 200,000.

Mileage: 200,000

Power train in the car. Yes the car is available for inspection if requested. 1) The car shakes, jerks, and shudders. It will randomly cut off/stall. First and Second gear upon take off makes a winding up noise then gives a big/quick jerk. When I drive down the highway there have been numerous times these issues have occurred while driving my car on the interstate at interstate speed. 2) The car was purchased from Autonation in Sanford, FL in 2017 as a used vehicle. After purchasing the car the the above mentioned issues began to occur. Upon returning back to Autonation several times with concerns regarding the issues above there was an attempt each time to correct the issue by replacing parts. Invoice is available upone request, such as sensors, and the transmission clutch. Your prompt attention to this matter and issuing a recall for the 2015 Ford Focus with the above mentioned VIN number, is necessary and should not be delayed due to safety concerns. Respectfully, Cathy Herrera (407) 715-3288

My car stopped working on the freeway due to a recall. Multiple Ford dealerships have refused to fix it.

I have a customer satisfaction program 19N08 for Transmission clutch shudder -transmission clutch warranty extension,I have 96000 miles and was told I have to pay for a new clutch

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. No warning light was illuminated. The contact stated that the dealer had previously replaced the clutch; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the clutch needed to be replaced a second time. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 82,000. The VIN was unavailable.

Mileage: 82,000

When driving in stop and go traffic 0=5 mph for about 30 mins the car began to act as if was slipping and revenge up without moving and engine light came on and would sometimes slam into gear. I placed vehicle in sport mode and it idled irratically to the point I felt it was going to shut down. Upon arrival home I realized that now reverse had went out when attempting to put car in driveway. I will be taking it into Ford today for the 1 recall on the fuel canister software but I feel that it is not related and hope they will make some discovery and fix it accordingly.

As I was driving and slowing down to come to a stop my car completely quit moving. I was informed my TCM has gone out. I've had issues previous with my Focus not wanting to reverse

The engine light is on. The car shakes a lot, jerks and acceleration is slow. I don’t feel safe driving it.

The contact owns a 2015 Ford Focus. The contact stated that while attempting to shift into reverse(R), the transmission failed to respond as needed. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle was shuddering. The contact stated that the failure was intermittent. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

Mileage: 94,000

I am having issues with the company Ford in regards to my vehicle. It has been at Dowling Ford, in Cheshire, Connecticut for 5 weeks. I believe I am one of the unlucky 2015 Ford Focus owners who was sold a one of the cars that has a faulty transmission. After doing some research, I discovered that Ford has a lawsuit against them for unloading Ford Focus' with faulty transmissions. I will attach the link to the article stating this information. Ford is trying to charge me $5900.00 to fix the car that wasn't even brought in for the reasons that they are trying to charge me with. I bought the car for just under 7,000. It is only a 2015 and has 106,000 miles on it and should not be running into these problems. I have contacted the corporate office of Ford multiple times and they refuse to offer any help what so ever. I have only had the car for two years. My car was only brought in because the wipers weren't working properly and it was overheating while only in idle. It was diagnosed that the transmission module needed to be replaced which was covered under the warranty. Well, the bad news began there when I had to wait 2 weeks for that part to come in because it was "back ordered". Once that was replaced, they tried to tell me now that something else needs to be replaced which was the clutches on the transmission and it would cost $3200. Then once they fixed that which took 4 more days, they now are saying something else is wrong which is the transmission case and would be an additional $2700. My car was not brought in for any of these issues and now all of a sudden, my car needs them all replaced. Ford, hasn't even offered me a loaner during the last 5 weeks. I don't feel safe in this vehicle, and I know that I am driving an unsafe vehicle that shouldn't have even been sold to anyone.

The contact owns a 2015 Ford Focus. The contact stated that the clutch was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train). The manufacturer was contacted and provided a case, but no additional assistance was provided. The failure mileage was approximately 105,000.

Mileage: 105,000

The transmission on the 2015 Ford focus has given us issue from day one. We have replaced the transmission on two occasions the latest being done in 2021. The car has very low mileage and is now requiring a third transmission. The car has always been service and repaired by a Ford dealer - when we took the car in for a scheduled oil change, we informed them once again of the transmission slipping. They told us that we were approximately four weeks beyond the warranty and that the car is requiring a third transmission. This is an unfortunate situation as this car has been diligently cared for. The car has 49,000 miles on it and we have never replace a transmission in a car before let alone for a third time. I am looking for some sort of resolution with Ford motor company to replace the transmission at their cost.

We are having the same transmission slipping issues as the 3 previous years focus and fusion. Ford hasn't recalled the 2015 Focus. Every other gear goes out. The transmission has problems shifting up or down to the next gear. This is dangerous on the expressway and even highway. They obviously haven't fixed the root cause. I've spoken several mechanics and been on several forums where plenty others are having the same issues. They need to fix root cause and include the 2015 Focus in the recall.

The contact's son owns a 2015 Ford Focus. The contact stated while driving 45 MPH, the vehicle began decelerating independently. The contact stated no warning light was illuminated. The contact parked in a parking lot and called her husband. The contact's husband drove the vehicle to an independent mechanic, where it was diagnosed with needing the clutch and the transmission control module (TCM) to be replaced. The vehicle was not repaired. The contact towed the vehicle to her residence and then to the local dealer, where the vehicle was diagnosed with needing the clutch and the transmission control module (TCM) to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 96,000.

Mileage: 96,000

Transmisión slip when taking off. Dealer replaced clutch and replaced / repaired components. After 7,000 mile, problem occurs again. This time, taking 2 weeks to get an appointment.

Car began losing power particularly at low speeds. AAA inspected vehicle and determined that clutch and transmission would need to be replaced (~$10K repair). This is the second time the transmission and clutch have been replaced. The car has a total of 50,000 miles on it (ie, it is still, mechanically, very, very young ) Manufacturer seems to have known about the issue.

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle felt like the transmission was slipping before the vehicle lost motive power. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed of a power train recall and was advised to take the vehicle to a Ford dealer. The vehicle was taken to a dealer and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 58,828

Mileage: 58,828

The contact owns a 2015 Ford Focus. The contact stated that on several occasions while driving at an undisclosed speed, the vehicle hesitated. The vehicle was taken to the dealer where the failure could not be determined. The contact stated that on a separate occasion while driving at an undisclosed speed, the vehicle hesitated. No warning light was illuminated. The vehicle was taken to another dealer where it was diagnosed that the clutch assembly failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under the Customer Satisfaction Program: 19N08, and advised to call the NHTSA Hotline. The failure mileage was approximately 90,000.

Mileage: 90,000

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered significantly. The vehicle was taken to the dealer, where it was diagnosed that the TCM and the transmission clutch needed to be replaced. The dealer informed the contact that the TCM would be replaced under Ford Campaign Number:14M02, however, he would be charged a repair fee for the transmission clutch replacement. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not cover the transmission clutch replacement as the warranty for the transmission clutch had expired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

Mileage: 75,000

The contact owns a 2015 Ford Focus. The contact stated while driving 20 MPH, the vehicle started jerking and shaking and the contact felt that there was delay on the transmission shifting gear. The vehicle was taken to the dealer and the clutch was replaced; however, the failure reoccurred, and the check engine warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the clutch needed to be replaced and the TCM module needed to be updated. The dealer also stated that the vehicle was not included in NHTSA Campaign Number: 18V169000 (Power Train). The manufacturer was contacted and stated that the vehicle was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 95,000.

Mileage: 95,000

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 45 MPH and attempting to accelerate, the accelerator pedal was depressed, and the vehicle hesitated and shuddered before responding as needed. The contact stated no warning light was illuminated. The contact stated that the failure had become a recurring failure and happened at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches needed to be replaced. The contact related the failure to Customer Satisfaction Program: 19N08 Transmission Clutch Shudder (Power Train); however, the vehicle was no longer covered under the Warranty Extension. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 98,551.

Mileage: 98,551

The contact owns a 2015 Ford Focus. The contact stated that after starting the vehicle a clicking noise was present inside the gear box and the vehicle would not properly shift into reverse. Also, while operating the vehicle, the check engine and transmission warning lights remained illuminated, and the vehicle would not properly accelerate above 40 MPH. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 83,000.

Mileage: 83,000

We purchased this 2015 Ford Focus SE in July 2020 and took it to Pocaro Ford in Racine, WI to have the transmission checked out and flushed. The car had 70K on it and the transmission was jerking and laggy. They said it was fine and did not need to be fixed. Fast forward two and half years and 20K more and now the transmission clutches need to be replaced with 90K on the transmission. The extended warranty because of the class action suit went for 100K or 7 years. The cars warranty ran out in August 2022 even though we asked to have it repaired in 2020 and were told that it was not an issue and was normal. When we were in parameters for the warranty service, they told us it did not need it even though the transmission jerked and lagged causing issues. Now that we have to pay for it, they say it is a problem. I called FORD customers service and they say there is nothing they can do. FORD is ripping people off and creating a dangerous situation. The car belongs to my 21 year old daughter and I had no idea it was as bad as it was until I moved it a few weeks ago and told her that she should have told me it was that bad. She just thought it was how the car was supposed to drive. FORD won't help with the issue and just states we now have to pay between $2500 and $3000 to get it fixed. The car is available upon inspection and we have the paperwork showing we had the transmission serviced in 2020 becuase we thought it was jerky and a problem.

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle hesitated and stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 105,000.

Mileage: 105,000

My issue is part of the Ford Customer Satisfaction Program 19N08. The Transmission Control Module is defective and I have been waiting for over a year for a replacement part. The part has been on backorder for several years. I have been warned not to drive more than an hour away from my home. Daily, when I or my handicapped wife start driving from a standing stop the transmission judders and shakes the car when going from 10 to 20 MPH. No one can tell me when the part will be available. I am worried about getting into a serious accident if the part suffers further deterioration. I want to take a road trip to visit our grandchildren who live several to many hours away and am prevented from doing so because of the transmission issue.

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 25 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the gear shift actuators needed to be replaced. The vehicle was repaired; however, the failure had reoccurred. The vehicle was towed back to the independent mechanic, where it was diagnosed that the transmission control module and transmission clutch needed to be replaced. The contact was advised to have the repairs completed with a local dealer and that there were two customer satisfaction programs that the vehicle was subjected to. The vehicle was then towed to a local dealer, where the contact was made aware that the Ford Campaign Number: 19N08 (Transmission Clutch) had expired. The vehicle remained at the dealer awaiting the repairs. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was 84,373.

Mileage: 84,373

I found the ac compressor clutch hub plate in my driveway detached from my vehicle somehow...

The contact owns a 2015 Ford Focus. The contact stated while driving from a complete stop, the vehicle shuddered and hesitated to respond. Additionally, the contact stated that the failure occurred while accelerating from low speed. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch had failed. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 19N08 because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 47,700.

Mileage: 47,700

I literally had this car for about a week heard a puppy sound on the left side now my rpm's rev up car seems to be running extremely rough it shakes and jerks sometimes. I know there are a lot of recalls on the 2015 for transmission power train/engine Just wondering why my car is not one of them

Help! Previous recall on my 2015 ford focus transmission. Repaired in 2019. The car is having the same problems again with: not shifting, it wont accelerate, car is shuddering when trying to shift. Faulty transmission is alerted on car info system.

The contact's mother owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle shook and hesitated upon the depression of the accelerator pedal, with the check engine warning light intermittently illuminated. The contact had taken the vehicle to a dealer where it was diagnosed with an automatic clutch failure. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 57,000.

Mileage: 57,000

The contact owns a 2015 Ford Focus. The contact stated that the vehicle failed to respond when shifted to reverse(R). The contact also stated that the transmission was slipping while driving and the vehicle failed to accelerate properly while depressing the accelerator pedal. The vehicle was taken to the local mechanic who replaced the transmission control module (TCM), but the failure persisted. The vehicle was taken to the local mechanic who diagnosed that the clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that the clutch had previously been replaced; however, the failure occurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.

Mileage: 80,000

The contact owns a 2015 Ford Focus. The contact stated while parking the vehicle in a parking lot, the contact was unable to shift the vehicle into reverse(R). The contact stated that she then shifted the vehicle to drive(D) and was able to front-end park the vehicle and then shift to park(P). When the contact returned and started the vehicle, she could not shift the gear shifter into reverse(R). The contact stated no warning light was illuminated. The contact stated that once she left the parking lot, the vehicle engine would rev as she depressed the accelerator pedal; however, the vehicle failed to properly respond. The contact drove the vehicle to a dealer where it was diagnosed that the Transmission Control Module (TCM) needed to be replaced. The TCM was replaced; however, the contact was told by the dealer that the transmission needed additional work. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.

Mileage: 86,000

The contact owns a 2015 Ford Focus. The contact stated that when she started the vehicle, the clutch intermittently started to shake. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that clutch and the seal failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was previously repaired and there was no warranty. The failure mileage was approximately 56,000.

Mileage: 56,000

The contact owns a 2015 Ford Focus. The contact stated that when she started the vehicle, the clutch intermittently started to shake. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that clutch and the seal failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was previously repaired and there was no warranty. The failure mileage was approximately 56,000.

Mileage: 56,000

The contact owns a 2015 Ford Focus. The contact stated while driving 30 MPH, the "Transmission Not in Park" message was displayed, and the vehicle started to stall. The contact was able to veer to the side of the road. The contact stated that the vehicle failed to restart, and the "System Fault" message was displayed. The contact stated that after waiting an hour, she was able to restart the vehicle and continued driving. The contact stated that the failure had been reoccurring increasingly while driving. The contact stated that the vehicle would only restart after waiting for several hours. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.

Mileage: 95,000

This is a automatic transmission car. Accelerating from a stop, the car shakes/shudders when the transmission is going through first gear and again in second gear. The shaking/shuddering stops when the car reaches third gear and beyond.

The vehicle has continuous issues with the TCM. Error lights were presented on the dash. Shortly after the error light presented - the reverse stopped. This is the 3rd time the TCM has been worked on in 2.5 years. Currently, the vehicle is at the dealership waiting on a national back ordered part.

When I was driving on the highway I received a notification that my transmission was overheating. The car dropped to 40 mph and I had to put on my 4-ways. I managed to get off the next exit where the transmission died.

Trying to cross road with traffic. Car sometimes not accelerating. Rpms go up but seems no power to the wheels. Car is shaking when this happens. Not all the time but very frequent

I had 5 clutches put in it and now with 87,000 miles it stalls when I start it and put it in gear. This happens 4 or 5 times before it will stay running. The transmission shudders and shakes always. Vehicle also periodically will almost stall while driving. Overall the vehicle just feels incredibly unsafe and unreliable while operating.” I feel it is unsafe to drive. The last time it stalled the engine light came on so I made an appointment to get it checked. I took it to the dealer and he told me it was the high pressure fuel sensor. which he replaced and charged me $419 dollars. The next day it did the same thing, it stalled. So I took it back to the dealer and that is when he told me it was the transmission and that there was a waiting list and that the parts are unavailable. So I asked for a refund on the $419 I just spent and did not rectify the problem. He then told me there would be no refund because the engine light is no longer on. At this point I became upset and raised my voice and said but the problem is not fixed. At this point he asked me to leave. So now I have a broken car, I'm out $419 and don't know if they are going to give me a loaner or even fix the car. I had it to the dealer and he told me there is a recall, however the part is unavailable. He also told me he has 4 cars sitting at the dealer waiting to be fixed. [XXX] Don't recall his name, I believe he is the service manager INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Overheating. Car stalling. Jerking of the vehicle while in motion. Pauses in between acceleration.

Mileage: 130,053

Ford dealership allowed someone to trade-in their 2015 Ford Focus. I bought it, 7/2020. 10/2022 the transmission and reverse stopped working. After having the car towed to the dealer, the TCM was the issue and is on back order. No ETA and was notified (surprisingly) I had an extended warranty; 10yrs 150,000 miles - which covers a rental. I had to call the dealership owner with docs to request a loaner. I was notified I could trade it in - but why would I pass this issue onto someone else? Once I got through that I began arbitration. I was notified by Ford manufacturer they’d offer a $1500 cash and keep settlement! I still owe $4k on a while that has 3 yrs left on a transmission warranty that is known to reoccur! Ford is continuing a vicious cycle!

The contact owns a 2015 Ford Focus. The contact stated that on various occasions after refueling the vehicle, the vehicle would not immediately restart and required multiple attempts. The contact also stated that when she was able to restart the vehicle soon after refueling, the vehicle stalled and then lost motive power with the check engine warning light illuminated. The vehicle was able to restart; however, the failure was reoccurring. The vehicle was taken to a local dealer where it was diagnosed that the canister purge valve (CPV) needed to be replaced. The contact was made aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and NHTSA Campaign Number: 16V479000 (Power Train); however, the VIN was not included in either recalls. The vehicle remained at the dealer awaiting repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.

Mileage: 70,000

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 20-30 MPH and depressing the accelerator pedal, the vehicle hesitated to respond and started to shudder. There were no warning lights illuminated. The contact stated that the failure had been reoccurring mostly while driving uphill or while turning. The vehicle was taken to the dealer where the transmission clutch was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Customer Satisfaction Program Campaign Number: 19N08 (Transmission Clutch Shudder-Transmission Clutch Warranty Extension) due to the mileage. The failure mileage was approximately 13,000.

Mileage: 13,000

The contact owns a 2015 Ford Focus. The contact stated that while in reverse(R), the vehicle failed to respond and seemed as if the vehicle was in neutral(N). The contact also stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal with the check engine warning light illuminated. The contact used a code reader and retrieved a fault code on the transmission. The contact was also informed that there was an extended warranty on the vehicle for the failure. The manufacturer was notified, and the contact was informed that the vehicle was no longer under warranty and was previously serviced under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The failure mileage was approximately 92,000.

Mileage: 92,000

The contact owns a 2015 Ford Focus. The contact stated that the dealer previously replaced the TCM; however, the failure recurred while driving at an undisclosed speed, and the transmission failed to shift into the intended gear. Additionally, the vehicle would not accelerate above 20 MPH. The vehicle was taken to the dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 52,000.

Mileage: 52,000

I bought this car from Carvana and have only had it for 1 month. The clutch is slipping upon acceleration from a complete stop. It posses a safety hazard especially in busy traffic as it jerks and sputters. Was told by Ford dealer it has a bad clutch Ford dealer informed me my car is no longer under extended Ford warranty on this problem!

Transmission stuttering, stalling while accelerating

The contact owns a 2015 Ford Focus. The contact stated while driving 67 MPH, the vehicle would no longer accelerate and instead decelerated to 30 MPH. Additionally, the transmission failed to shift as designed. The check engine warning light illuminated and the vehicle was overheating. The contact stated she was almost struck by an oncoming truck but was able to pull over safely and waited until the vehicle cooled down. The vehicle was then driven to the residence. The vehicle was taken to the dealer and the dual clutch was replaced; however, the failure persisted. The vehicle was taken to the dealer to be diagnosed and the mechanic stated that the actuator needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 31,000.

Mileage: 31,000

The contact owns a 2015 Ford Focus. The contact stated while parking in the driveway, she shifted to park(P) however, the vehicle rolled backward. The contact stated no warning light was illuminated. The contact was able to depress the brake pedal to stop the vehicle and then shifted the vehicle back into park(P). The contact stated that the check engine warning light was illuminated and had remained illuminated for three months. The contact stated that recently while driving 10 MPH, the vehicle stalled without warning. The contact took the vehicle to a local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

while driving the car stalls and sometimes will not switch gears. have taken it in twice and they do not repair the clutch on the transmission. they only reprogram the car. took it in a couple years ago and they did not replace it. took it in a couple weeks ago and they reprogrammed it again and charged me 170 dollars at d patrick ford in evansville. said it was past the mileage for warranty. niw i am going to have to take it in a third time when they should have fixed it the first time.

Vehicle will loose power and ac as if the gears are slipping causing a sudden reduced speed. The transmission warnings will also light up stating transmission overheating.

I was driving on my way home from work when the transmission failed. Car lost all ability to maneuver - no forward or reverse. I was in the middle of an incline when the car stalled, had to roll to the bottom of the hill and call a wrecker. If I had been in high volume traffic, this would have been a death sentence.

The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light illuminated and the transmission would not operate in reverse. The vehicle was turned off and restarted and the vehicle operated normal. Additionally, while driving at various speeds, the check engine warning light illuminated and the vehicle lost motive power. The vehicle was taken to an independent mechanic who diagnosed that the transmission clutch actuator was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified but no assistance was offered. The failure mileage was 98,000.

Mileage: 98,000

The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle, the transmission malfunctioned and the vehicle would not properly accelerate while depressing the accelerator pedal. On several occasions, while depressing the accelerator pedal, the engine revved and the RPM’s increased; however, the vehicle failed to respond. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 129,000.

Mileage: 129,000

The transmission of my car has always been jerky and unreliable, sometimes causing the vehicle to shake when driving at high speeds. While driving through the mountains, the transmission continuously got worse, eventually causing me to be unable to put the car in reverse. The car also failed to switch gears adequately while driving on the highway, making it difficult to accelerate and increasing the likelihood of an accident. There were no warning symbols on my dashboard to alert me to what could be the issue. My vehicle has not yet been inspected by a dealership, manufacturer, or independent service center.

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 5 MPH from the driveway, the transmission failed to operate as designed. There was an unknown warning light illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed with transmission failure; however, the vehicle was not repaired due to parts not being available. The contact related the failure to Ford Customer Satisfaction Program: 19N08. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.

Mileage: 86,000

The transmission has been repaired only to have worse problems surface. Overnight, I lost my Reverse and a week later the Drive function stopped working. It placed me in a dangerous situation. I was at a gas station, suddenly no Reverse. I was wedged between cars. I had to push it backwards to give room for the car in front. I took it to Ford and they wanted $3000 for a clutch, they made me pay $210 diagnosis fee at Gene Butman Ford. I was angry. I went to a part store, the part was $245!!! I told Ford this car has been in for recalls with transmission and evaporative system. This is at least the third time for the transmission. It's a 2015, only 115,000 miles on it and it already is a piece of junk. I'm never buying a Ford again. The dealership folk were rude and offered nothing even when I mentioned a recall on the transmission.

The contact owns a 2015 Ford Focus. The contact stated that while attempting to accelerate the vehicle shuddered before operating normally. There were no warning lights illuminated. The contact had taken the vehicle to the dealer for a power train recall on the vehicle. The vehicle was repaired under the recall however, the failure persisted. The contact returned the vehicle to the dealer who diagnosed the vehicle and determined that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under the extended warranty coverage. The approximate failure mileage was 87,415.

Mileage: 87,415

The contact owns a 2015 Ford Focus. The contact stated while the vehicle was in the driveway, the transmission warning light illuminated. The vehicle was towed to the dealer. The contact related the failure to Ford Technical Service Bulletin 19N08. The vehicle was diagnosed with a transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.

Mileage: 86,000

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle stalled. The contact towed the vehicle to the dealer who diagnosed that the transmission and engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 90,000.

Mileage: 90,000

Transmission occasionally fails to shift into reverse and has issues properly shifting gears automatically. Gear shifting has been a very minor issue for at least 5 years, only happened once. In the past week, the issues mentioned in first sentence has grown progressively worse starting with minor juttering when gears are shifted higher. Reverse issue has started at the start of this week, and the juttering has gotten worse. Vehicle is available for inspection upon request at this time. Vehicle fails to speed up when acceleration is applied for a good while, engine reving into 4000-5000 rpm range before it corrects itself after 5-10 seconds. Acceleration issues may cause collision issues with drivers following. Lack of reverse leaves vehicle requiring to park in ways it can drive forward or roll back out of the parking spot, making parking more dangerous. This system has been a part of a prior recall. Since the recall was supposedly fixed, the system has not been inspected since. The check engine light illuminates from time to time, mainly when the vehicle can't reverse.

The contact's son owns a 2015 Ford Focus. The contact stated while her son was driving 65 MPH, the vehicle decelerated to 20 MPH independently. The contact did not know whether there was a warning light illuminated. The contact's son drove to the dealer but the vehicle was not diagnosed or repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer where the gearbox and the transmission clutch were replaced; however, the failure reoccurred. The contact stated that the vehicle was shuddering and jerking significantly while driving. The contact stated that while her son was attempting to reverse, he moved the gear shifter into reverse but the vehicle failed to respond. The vehicle was taken back to the dealer. The vehicle was not repaired. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle failed to respond. The vehicle was taken to the dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer and received a second repair for the failure. The failure recurred after the repair. The dealer was contacted and informed of the failure. The contact was referred to the manufacturer. The manufacturer was contacted and stated that the vehicle was no longer under warranty. The failure mileage was 103,000.

Mileage: 103,000

The contact owns a 2015 Ford Focus. The contact stated while driving 25 MPH, the vehicle stalled with the check engine warning light illuminated. The contact was able to coast the vehicle to an independent mechanic where a diagnostic test determined a fault within the transmission. The contact then called the dealer where he was informed that there would be a delay in service due to overwhelming service demand. The manufacturer was then notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle would jerk upon the depression of the accelerator pedal with the transmission fault and check engine warning lights illuminated. The vehicle was taken to the dealer and diagnosed with a defective clutch. The contact called the manufacturer and was informed that her vehicle was not included in NHTSA Campaign Number: 18V169000 (Power Train). The contact was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was 153,757.

Mileage: 153,757

I had my check engine light come on afterwards the car started to hesitate. My car is having issues with shifting through the gears and feels bogged down. I took it to a Ford dealership where they tried for 3 and a half hours to get the light to come on again with no luck. They told me to bring it back if the light comes on again.

The contact owns a 2015 Ford Focus. The contact stated while driving 35-40 MPH, the vehicle was hesitating. The contact was able to continue driving and pulled into a gas station however, the vehicle hesitated and started sputtering. There was no warning light illuminated. The contact turned off the vehicle. Upon attempting to restart the vehicle, the vehicle failed to start after several attempts. The contact pushed the vehicle into a parking space with assistance. The vehicle was towed to the contact's residence. The contact replaced the starter however, the failure persisted. The vehicle was towed to the dealer where it was diagnosed that the transmission control module had failed and the failure was associated to Ford Customer Satisfaction Program Number: 14M02. The contact was informed that the parts to do the repair were not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the parts would be available within 9-10 months. The failure mileage was approximately 127,000.

Mileage: 127,000

The contact owns a 2015 Ford Focus. The contact stated while driving on a highway at a disclosed speed the vehicle started shuddering and shifting then starting hesitating. There were no warning lights illuminated. The contact took the vehicle to the dealer and was diagnosed as the clutch needed to be replaced. The vehicle was repaired. This happen on several occasions The manufacturer was notified of the failure. The mileage was approximately 60,000.

Mileage: 60,000

While driving the vehicle it begins shuddering and jerking, when parked and shifted into reverse the vehicle did not move, when brake was applied to shift to park, the vehicle lunged forward up and over the curb. This has been a continuous problem, when is the NHSTA going to do their job and make ford recall these vehicles.

The car intermittently doesn't shift into reverse and struggled to shift from first to second gear and sometimes loses some power when shifting into or while in higher gears. I had it looked into by an independent service center who recommended replacement of 2 clutch actuators which I had done at a cost of $853.17. I didn't drive it for a week after the repairs while on vacation. When I returned, the same issues exist and the engine light is on. I couldn't back out of my driveway and had to drive through my yard to go to work.

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle failed to shift gear as needed. The check engine warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission clutch needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 140,000.

Mileage: 140,000

3rd time the clutch has started to shudder violently during acceleration. 1st clutch replacement was covered under a Ford safety recall in Nov 2019 (58,000 miles), 2nd clutch replacement was paid in cash in April 2021 (76,000 miles), and now I'm looking at paying cash for a 3rd clutch replacement in June 2022 (92,000 miles). Ford has only covered ONE clutch replacement despite the clutch issue happening every 14 months. This is just outside the 12-month "warranty" for the parts & labor, and I'm fed up with having to replace the clutch almost every year.

Transmission shudder when acceleration from a start. Sometimes it hesitates when starting out from a stop.

Esta es la segunda vez que se arruina la caja de la transmisión voy caminando y no agarra velocidad voy en el freeway y no avanza no hace los cambios al tratar de rebasar, aparece una luz roja y marca motor. Hoy apareció una advertencia en el tablero que dice transmisión caliente espere 5 minutos voy en freeway do de me parqueo??? Fui a la agencia y no me han ayudado dijeron que debo dejar el carro por 3 meses.ahi parado con ellos repito es la segunda vez en 2 años y medio que esto pasa

The transmission went out and will not go in reverse. Thank goodness my daughter made it her friends from where we had it towed to bulldog transmission. The car is not drivable. It has 116000 mileage. The car did have a louder engine noise that other cars I’ve driven. The car was fine for several weeks, we bought it used. The car had a hard time getting up the neighborhood hill then died in the friends driveway.

I had a ford certified tech work on my Ford Focus and after my recalls were supposedly repaired my car is doing worse than ever, if I stop on a hill I will sometimes roll backwards due to apparent engagement issue, and after a new tcm to fix that my car now displays “transmission overheating stop safely” after a few miles on the highway. it shifts really rough and I haven’t ran the risk of stopping on a hill. Not what I would expect coming from a family who has over 100 years put into working at ford motor company.

The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 65 MPH, the vehicle failed to accelerate while depressing the accelerator pedal. The vehicle started to decelerate without warning. After stopping and restarting the vehicle, the vehicle regained normal functionality. The contact stated that the failure recurred while attempting to accelerate from a stop light. The vehicle was towed to the local dealer who diagnosed that the transmission shift lever failed causing the clutch to fail. The contact was informed that the shift lever and clutch needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 101,000.

Mileage: 101,000

My car is not currently drivable. It has stalled on the freeway which is unsafe. I had to drive it to a dealership with my car stoppable multiple times. I’ve had it at a Ford dealership and they are unwilling to pay for the clutch. The clutch had an extended warranty through Ford and I ran out of the extended warranty by 20K due to being able to take it in sooner due to it being my only car and the pandemic. I feel that this is on Ford due to it being a safety concern and not being drivable. They had an extended warranty because the clutch on these specific models has been faulty and I already had it replaced 5 years ago. I feel I should be compensated at least for the clutch and they are refusing.

When taking off from a stopped position, such as stop sign or light, car stutters/stalled like jumping. It only does this in first gear, once it has shifted into second it continues to shift fine. However, once back in first gear it does it again. I fear that it will stall completely in first or power way down as I’m pulling into traffic, very likely causing a collision. This is a continual/daily occurrence. The date I specified for date of incident is just a general idea of when this started.

The contact owns a 2015 Ford Focus. The contact stated that while attempting to accelerate the vehicle, the vehicle failed to shift into gear as needed. The vehicle then stalled with the check engine warning light illuminated. The vehicle was diagnosed with transmission failure by several independent mechanics. The vehicle was taken to the dealer and diagnosed the vehicle with transmission failure. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90, 000.

Mileage: 90,000

Transmission slips jerks shakes when trying to take off. It will not pick up speed until it's in third gear,. This car is not a manual it's an automatic transmission. It was taken to a Ford dealer and we were charged money and told that it was fixed. This Is a 78-year-old womans car. She was unaware that the vehicle had an issue. The car only has 62,000 miles on it and is a 2015. And it also has a warning light that comes on when you drive with the AC on or on hot days or if you drive longer than a few miles a warning light comes on and tells you to pull over and that the car is overheating. Both of these items I'm listing are very dangerous especially when getting on an interstate or pulling out in traffic. I don't know if it's an electrical issue with the overheating light coming on but the radio has also stopped working. The transmission definitely has a safety issue. I'm afraid of driving very far because of these two issues.

Car studdering and shuts off. Transmission seems to get hot and causes car to shut down. After a few minutes can restart car and go again. This seems to happen more if the car stops and goes alot.

The contact owns a 2015 Ford Focus. The contact received notification of Customer Satisfaction Program Number: 19N08 (Transmission Clutch Warranty Extension). The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the vehicle was not able to reverse. The check engine warning light and transmission failure warning message were displayed. The vehicle was taken to the dealer, but the dealer informed the contact that there was no recall associated with the VIN and she had to pay out-of-pocket for the repair. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

When moving forward from a stopped position, the front tires shake/stutter which requires you to let up on the accelerator and move forward at a lesser speed to stop the shaking/stuttering. Also while the engine is warming up, the transmission is slow in changing gears, and in some cases it doesn't feel as if they change at all.

The transmission control module was the first to be replaced when the car began to shudder upon acceleration from a complete stop. Took to Ford Dealership where it was replaced under recall warranty. In 2020, was driving on highway and merged to an exit when at a red light then green car would not move forward. Car was turned off and on and nothing. Was stuck in the middle of an exit ramp for about an hour until I messed with the clutch and made a popping noise and began to move. Took to Ford dealership and the power train clutch was also replaced. Notified that there was a recall on that part again. Thought problem was fixed, car began to shudder again. It is 2022, the shuddering is really bad again. Took to ford dealership once again, car no longer falls under warranty because of mileage (I am just over 100,000 miles) and it is the dual powershift clutch again (the same one on recall) just almost two years later and they want almost $3000 to replace.

My vehicle is having issues regarding the clutch and transmission module. This issue has been going on every since I bought my vehicle new in 2015. The last time they fixed the issue (free) was in May of 2020. When I went to the dealership where I bought my car and where they have replaced this issue, I was told that they will have to charge me to diagnose the problem. I told them that they never charged me before and the issue it’s having is the same so why today are you charging me? They said that it’s because it could be the clutch issue that’s not covered. However they have fixed the clutch issue before in which that time was May 2029. The for recall for my vehicle is 18V169000 to be fixed up to 150,000 miles my vehicle has 102,000 miles. Another recall that I looked up is 18S07 which is regarding the clutch. Website https://www.cars.com/research/ford-focus-2015/recalls/ So why will they not fix my car when both recall # say they will be fixed at no charge to me.

The contact owns a 2015 Ford Focus. The contact stated while her son was driving approximately 20 MPH and depressing on the accelerator pedal, the vehicle started to shudder. The contact stated no warning light was illuminated. The driver was able to continue driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission clutch assembly to be replaced. The vehicle was not repaired. Upon investigation, the contact became aware that the vehicle was serviced under NHTSA Campaign Number: 18V169000 (Power Train) in 2019 under the previous owner. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

While returning from vacation, my transmission failed with only a displayed message that the transmission was hot and to stop for 5 minutes. I immediately pulled off the highway and parked the car for 15 minutes. The message cleared and I proceeded to drive about another 15 miles and the car lost power to the transmission while in traffic on the interstate. I had to make a lane change and pull off the road. Fortunately I was close to a vehicle repair facility so I drifted to the facility. They immediately evaluated the problem and I was told the transmission had completely failed, which apparently is an issue that Ford was aware of during manufacture. This failure could have caused a crash because I had to switch lanes with perfect timing to prevent an accident. The repair facility contacted a Ford Technician about a mile away who came and tested/evaluated the transmission and confirmed that it had a total failure. From the first warning message until the complete failure was within a ten minute period after allowing the first warning message to clear from the 15 minute cooling period. I am still waiting on parts and repair bills as of 02/09/2022. They will be forwarded as received. This will be the 3rd transmission installed on this vehicle.

Check engine light went on 2 minutes later a notification came on dash saying transmission hot safety pull over for 5 mins. Sat there for an hour scared to drive it cause I didn't want to make worse. When I went to drive home it struggles shifting into 1st and not even 3 mins after it shakes into 2nd gear it notifies me that transmission is hot to pull over. I will not drive it afraid it could catch fire and won't shift Car in a shopping plaza waiting to tow to house. Called 2 shops in Canton Ohio and they both said not a shop in town would touch the dual clutch transmission to take it to ford.

CLUTCH ASSEMBLY part of Ford recall. This vehicle had CLUTCH ASSEMBLY recall repair in 2017, 2018, 2019. I purchhased in Jan 2019 & NO info regarding ongoing SAFETY issue of this CLUTH ASSEMBLY failure was ever disclosed to me by dealership, King's Ford Cincinnati, Ohio! I now am told it needs the 4TH repacement of CLUTCH ASSEMBLY @ the cost to me of over $1800.00!. This is a total failure on Ford Company & the dealership that sold me this car without disclosure! I am on a fixed income, senior citizen with an active life to live and should not have to endure the cost or more importantly the SAFETY ISSUE on this vehicle.

We have brought the vehicle in twice to the dealership, once at 30k miles and another at 64k miles for a clutch replacement in the automatic transmission due to shuddering. It is now at 88k miles and the clutch is shuddering again. Ford reuses to fix the problem even though this is the third instance of this issue occuring. This shuddering makes merging unsafe as the vehicle hesitates and the car jerks back and forth. It extreme cases, it causes motion sickness to the passengers. Shuddering takes place up to third gear which does not help the driver concentrate and negotiate traffic if the car is shaking or jerking back and forth. There is a constant fear that the vehicle will just fail in the middle of traffic and we will be stranded. No illuminated lamps on the dash board to indicate a potential code. As stated before this vehicle has been brought to Ford twice already and the part they replaced keeps failing at roughly every 30k miles. We have tried to work with Ford to have them fix the problem but instead of replacing the faulty part they now want to charge us $2500 dollars. Why does the transmission seem to fail at every 30k miles? The dealership does not return our calls: we have called roughly 10 times and left messages. When calling Ford directly they state we have to bring it to the dealership, the same dealership which does not return our calls. Having a component in the transmission that makes it unsafe to drive is unacceptable. What makes it even more unacceptable is the fact that Ford has replaced this part 2 times already and it is failing again just 30k miles later, but now it somehow is not covered under the part warranty.

I have read multiple reports on ford focus from 2012 and newer having the same issue as me. I was driving one day and the car started to rev, shake and drastically slowed down then the check engine light came on as I was almost rear ended. I took an obd reader and got code P07A5 came back to transmission friction element B stuck on. I Have found I’m not the only one with this issue I feel ford should be responsible to fix this problem before someone gets hurt or killed from the car just at random not wanting to go and shake violently. My car only has 89,000 miles for a 2015 it shouldn’t be having this kind of problem already.

The contact owns a 2015 Ford Focus. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The contact stated that while driving at 55 MPH, the "Brake fluid level low" warning message was illuminated. The vehicle was taken to an independent mechanic and diagnosed with transmission control module failure. The mechanic informed the contact to take the vehicle to a dealer for repair. The vehicle was towed to the dealer, but the dealer informed the contact that it would be 2–3 days before the vehicle could be diagnosed. The vehicle was not repaired and was towed to the contact's residence. The contact also contacted another dealer, Dick Smith Ford (9505 E State Route 350, Raytown, MO 64133). The dealer informed the contact that the transmission control module was on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,900.

Mileage: 100,900

Loss of power to transmission, extended warranty not honored on repair

A message keeps coming up on my car saying that the Transmission is over heating and my car is will stall out and stop driving

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 35-45 MPH, the vehicle inadvertently stalled temporarily. There were no warning lights illuminated. The contact stated that the failure had been reoccurring while driving uphill and while driving at slower speeds. The contact stated that the vehicle would also hesitate to respond when accelerating from a complete stop. The contact stated he received an unknown recall notification from the manufacturer for transmission control module failure however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 52,000. Parts distribution disconnect

Mileage: 52,000

Transmission stopped working after overheating of engine. Clutch stopped working as well.

While driving to work, my transmission started to slip. On the freeway, if I pressed the gas pedal, my car would NOT go faster. Instead, my engine would rev to almost redline and my car would continue to coast, but loose momentum. Once the transmission downshifted to a lower gear, then the transmission would begin to work. Once I got into the City, I almost rear ended someone when the transmission surged. I was pushing the gas through an intersection, and suddenly my car lurched forward, the tires squealed, etc. I had to slam on my brakes to avoid slamming into the car in front of me.

The contact owns a 2015 Ford Focus. The contact stated while accelerating from a traffic light, the clutch failed to operate as designed. The contact was unaware if any warning lights were illuminated. The contact stated she heard an abnormal noise. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was repaired but continued to experience failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 24,000.

Mileage: 24,000

The contact owns a 2015 Ford Focus. The contact stated the vehicle failed to accelerate over 25 MPH. The vehicle was jerking while shifting gears. The vehicle overheated and shut down however, the vehicle was restarted. The check engine warning light was illuminated. The transmission warning message was displayed. The vehicle was taken to the local dealer on several occasions and diagnosed that the transmission module needed to be replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was 72,664.

Mileage: 72,664

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered without warning. The contact then received notification of NHTSA campaign number: 18V169000 (Power train). The vehicle was taken to a local dealer where the recall was serviced, and the clutch was replaced. The vehicle was repaired however, the failure recurred a year later. The contact then took the vehicle back to the dealer where it was diagnosed with the clutch needing to be replaced. The manufacturer had been informed of the failure and informed the contact that they could not assist due to the warranty being expired. The failure mileage was approximately 82,000.

Mileage: 82,000

The contact owns a 2015 Ford Focus. The contact stated that the check engine warning light had been illuminating from the time the vehicle was purchased. The vehicle was taken to the dealer, where no issue was found. The contact also stated that the vehicle failed to reverse when the gear shifter was shifted into reverse. There were several unknown warning lights illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 11,000.

Mileage: 11,000

The contact owns a 2015 Ford Focus. The contact stated while driving 55 mph, the check engine warning light was illuminated and the RPM started to rise. The contact also stated it the vehicle was rough when shifting gears. The contact was able to drive to his residence. The contact called a local dealer and made them aware of the failure. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 114,000.

Mileage: 114,000

Car shifts bad then makes noise and light comes on for engine so park car shut it off wait a few mins and crank again but it won't go still

Code error P07A3 Transmission FORK A, car is jerking and gears 3 and 4 are getting stuck!

on multiple occasions, the transmission will shudder. this shudder occurs between 1st and 2nd and/or 2nd and 3rd gears. a few times, while driving in the snow, after some tire spinning or sliding, the transmission either slipped from a high gear or froze while driving on the highway at highway speeds. i have been told by Ford and the dealer that the clutch system has already been replaced under the recall and i would now need to pay for repair. along with the clutch recall, there was also a recall on the software component, and i don't believe that has been replaced. there are no warning lamps or messages with this malfunction

Upon entering Interstate highway 66, my car started jerking and the RPM gage was fluctuating and loosing power. A tractor trailer swerved and blew the horn. My car shut off on me in the right lane. I was able to restart and drive toward the shoulder and a warning light states “Transmission Overheating Stop Safely”. I took it to my certified mechanic and it read code P0460. When he lift the car, the gas tank is sunk in. Back in summer 2019 there was a recall on the “purge valve” and we notified them in 2020 that the car stared jerking and acting like it wanted to shut off. Again the code #P0460 same part and they said the warranty on the valve expired they can not reopen the recall. Now my gas tank is caved in and the car is stalling out on the highway getting worse. Ford Motor company keeps brushing us off and not concerned about the safety of their vehicle.

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered however, the vehicle never lost motive power. The contact also stated that water was leaking from the bottom of the vehicle. The contact had the vehicle serviced under NHTSA campaign number: 18V169000 (Power Train) prior to the failure. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with nothing needing to be replaced. The dealer updated the engine module to keep up with the rpm's however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.

Mileage: 63,000

While driving in traffic, car started lurching, speed slowing down check engine light came on doing about 20 miles, barely made it to my home. Went from about 30 miles speed to barely 20. No warning, just started lurching and shuddering. Was on recall for clutch work was done on Sept 19, 2020.

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 10 MPH, THE VEHICLE SLIPPED OUT OF GEAR WHICH RESULTED IN THE CONTACT LOSING CONTROL OF THE VEHICLE AND STRIKING ANOTHER VEHICLE. THE PERSON WHO WAS STRUCK WAS THE ONLY INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A STORAGE FACILITY WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH, NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

Mileage: 35,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE TRANSMISSION FAILED TO UPSHIFT AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MIKE CASTRUCCI FORD (1020 OH-28, MILFORD, OH 45150, (513)275-1048) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

Mileage: 129,000

THE CAR WAS PARKED AND IT REFUSED TO GO IN REVERSE OR IN DRIVE.

Mileage: 82,000

MY 2015 FORD FOCUS STARTED SHUDDERING IN ITS SHIFTING ABOUT A A YEAR AFTER I GOT THE CAR USED IN 2018, IT'S ALOT WORSE NOW. I'VE TAKEN IT TO THE FORD DEALERSHIP TWICE AND WAS REFUSED...THEY DID A RESET OF SOME SORT BEFORE THEY TEST DROVE IT AND IT DIDNT SEEM TO SHUDDER LIKE IT DOES WITH ME, THE FORD EMPLOYEE EXPLAINED TO ME MY CAR DIDNT QUITE MEET THE MARK TO WHERE THEY CAN OFFER ME THE REPAIR. AFTER THIS I THOUGHT ALRIGHT HE RESET SOMETHING AND NOW MY CAR IS A LITTLE BETTER...COUPLE HUNDRED MILES LATER IT'S BACK REAL BAD FROM START TILL 3RD GEAR EVERY GEAR SHUDDERING AND STUDDERING JUMPING SHAKING VIOLENTLY, I TOOK IT BACK TO THEM, SAMETHING...IF I DO THIS AGAIN I'LL GET IT IN WRITING THAT FORD STATES MY VEHICLE IS FINE AND GO AHEAD AND GET A LAWSUIT GOING.

Mileage: 38,000

THE TRANSMISSION IS NOT SHIFTING GEARS PROPERLY. WE TOOK IT TO THE MECHANIC AND HE SAID THAT IT IS A COMPUTER PROBLEM. THE ONLY THING THAT CAN SOLVE THE PROBLEM IS A MASTER RESET. THE MECHANIC SAID THAT THAT IT IS NOT SOMETHING THAT CAN BE FIXED AND THE VEHICLE SHOULD BE RECALLED.

Mileage: 50,000

ON 2/15/2021 WHILE IN MOTION AND UNDER ACCELERATION EVENTS ON THE HIGHWAY OR THE CITY STREETS, THE THROTTLE WILL BECOME COMPLETE UNRESPONSIVE AND ENGINE WILL HAVE COMPLETE LOSS OF POWER. DEALER CONFIRMED CONCERN AND STATED THAT THE MECHANICAL ACTUATORS IN THE TRANSMISSION WHICH CONTROL THE CLUTCH AND CLUTCH NEED TO BE REPLACED. FORD ALREADY HAS A CLASS ACTION LAWSUIT FOR THE TRANSMISSION, HOWEVER THE CLUTCH ACTUATORS IS NOT PART OF THE EXTENDED COVERED THAT FORD OFFERED.

Mileage: 76,100

FORD HAS REFUSED TO HONOR MANUFACTURER RECALLS DUE TO "BRANDED TITLE". WHAT RECOURSE IS THERETO GET THESE SAFETY DEFECTS REPAIRED? DOOR LATCH & TRANSMISSION

Mileage: 18,000

CAR WILL LURCH AND SHUTTER FROM TAKEOFF PROCEEDING THROUGHOUT 1ST TO 2ND GEAR AND FROM 2ND INTO 3RD, ALSO WHILE ACCELERATING AFTER SLOWDOWN WHILE EITHER IN TRAFFIC OR WHILE ACCELERATING OUT OF CORNERS. WHEN SHIFTING INTO REVERSE FROM A COMPLETE STOP THE CAR WILL SOMETIMES NOT ENGAGE REVERSE AND SEEM TO CATCH NEUTRAL AND JUST REV AND ROLL BACKWARD OR FORWARD DEPENDING ON INCLINE. THE CAR WILL SOMETIMES CATCH REVERSE AFTER A FEW SECONDS OF REVVING, OTHER TIMES I HAVE TO SHIFT INTO NEUTRAL AND BACK INTO REVERSE FOR IT TO ENGAGE THE GEAR

Mileage: 20,000

THE TRANSMISSION ON MY CAR HAS BEEN OCCASIONALLY STUTTERING AND OVERHEATING AT LOW SPEEDS AND HIGH SPEEDS. FORD HAS AN EXTENDED /TSB FOR THE TRANSMISSION REGARDING THE VERY SAME PROBLEM. HOWEVER THEY REFUSE TO SERVICE MY CAR EVEN THOUGH IT FALL WITHIN THE MILEAGE AND YEAR. REASON IS BECAUSE THE CAR WAS INVOLVED IN AN ACCIDENT LAST YEAR WHICH HAD NOTHING TO DO WITH THE DRIVETRAIN AND THEY HAVE CANCELLED ALL WARRANTIES REGARDING THE CAR.

Mileage: 81,453

2015 FORD FOCUS SHUTTERS UPON ACCELERATION. THE CLUTCH ASSEMBLY FOR THE AUTOMATIC TRANSMISSION NOW HAS TO BE REPLACED FOR THE THIRD TIME IN OWNING IT LESS THAN 4 YEARS. FORD WILL NOT PAY FOR THE REPLACEMENT AND THERE SHOULD BE A RECALL.

Mileage: 37,191

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INTERMITTENTLY DOWNSHIFT INDEPENDENTLY WITHOUT WARNING. THE CONTACT WAS THEN NOTIFIED THAT HER VEHICLE WAS PLACED UNDER RECALL FOR NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE VEHICLE WAS REPAIRED AT GREEN FORD SERVICE CENTER (3800 W WENDOVER AVE, GREENSBORO, NC 27407). DESPITE THE RECALL REPAIR, THE CONTACT STATED THAT THE FAILURE PERSISTED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER. THE CONTACT WAS THEN INFORMED THAT THE RECALL WAS A ONE-TIME REPAIR AND WAS OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE REPAIR WAS ONLY SUPPOSED TO LAST A YEAR. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Mileage: 70,000

FROM A STOP,VEHICLE SEEMS TO SHUDDER AS IT SHIFTS FROM 1 TO 2, AND 2 TO 3

Mileage: 80,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER, TURNED OFF AND RESTARTED THE VEHICLE TO RESUME NORMAL OPERATION. THE CONTACT STATED THAT AFTER RESTART, THE VEHICLE FAILED TO RESPOND WHEN SHIFTED INTO REVERSE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MOTOR CLUTCH FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE THEN WAS TAKEN TO AUTONATION FORD KATY (20777 KATY FREEWAY, KATY, TX 77450, (281) 305-8949) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 16V479000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT WARRANTY ON THE VEHICLE WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,500.

Mileage: 151,500

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 20-25 MPH, THE VEHICLE SHUDDERED AND FAILED TO ACCELERATE. THE DRIVER PULLED OVER AND CONTINUED TO DRIVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WORLD FORD PENSACOLA (6397 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 476-9050) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V169000 (POWERTRAIN). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,417.

Mileage: 89,417

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN PLACED IN PARK. THE CONTACT STATED THAT THE VEHICLE STARTED WHILE IN NEUTRAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD EITHER JERK OR STALL UPON DEPRESSING THE ACCELERATOR. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT HAD TAKEN THE VEHICLE TO AUTONATION FORD UNION CITY (4355 JONESBORO RD, UNION CITY, GA 30291) WHERE THE CONTACT WAS INFORMED THAT THE CLUTCH ACTUATORS AND DUAL CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) WHICH SHE LINKED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 157,768.*DT

Mileage: 157,768

I WAS SOLD A 2015 FORD FOCUS SE SEDAN FROM A FORD DEALERSHIP. I DIDN'T KNOW ABOUT THE ON GOING LAWSUIT. TELL THE YEAR AFTER WHEN THE TRANSMISSION STARTED TO ACT UP. NOW AS OF 11/14/20 THE STEERING ASSIT WHICH IS ELECTRIC STOP WORKING IN MID DRIVE. AND IT HARD TO STEER THE CAR. AFTER CHECKING THE WEB ABOUT THIS I FOUND OUT THERE WAS A MASSIVE RECALL ON THE FOCUS'S FOR THE STEERING ASSIT. THE DEALER SERVICE GUY IS TELLING ME THERE WAS NO RECALL. I FOUND ON LINE TONIGHT THAT THE STATUE OF LIMITATIONS STATES THAT THE RECALL STAYS OPEN FOR EIGHT YEARS. IT'S ONLY BEEN 5 YRS. SINCE THE CALL WAS BUILT. THE SERVICE GUYS WANT 2,200.00 THE REPLACE THE STEERING ASSIT. I DON'T GET THAT MUCH ON DISABILITY. PLEASE PLEASE HELP ME.

Mileage: 90,500

CONTINUOUS REPAIRS FOR THE TRANSMISSION AND STILL HAVING ISSUES. THERE IS NO CONFIRMATION A FIX HAS BEEN MANUFACTURED, THUS LEAVING ONE TO BELIEVE DEFECTIVE PARTS ARE BEING REPLACED BY MORE DEFECTIVE PARTS. CLUTCH SLIPS, WILL SPORADICALLY JERK UPON ACCELERATING FROM DEAD STOP OR QUICKLY NEEDING TO BRAKE. FAILURE TO INCREASE SPEED UPON ACCELERATING. SHUDDERS WITH (NON-SUDDEN) BRAKING. DATE NOTED ON BOTTOM IS APPROXIMATE GUESS ON WHEN ISSUE WAS FIRST REPORTED AND TOLD "THIS IS NORMAL" BY FORD (PRIOR TO CLASS ACTION LAWSUIT THAT HAS TAKEN PLACE).

Mileage: 10,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT MIDWAY FORD (2777 SNELLING AVE N, ROSEVILLE, MN 55113, (651) 636-8200) THE MECHANIC DIAGNOSED THAT THE CLUTCH ASSEMBLY WAS DEFECTIVE. THE FAILURE MADE IT DIFFICULT FOR THE VEHICLE TO GET OUT OF FIRST GEAR AND COULD CAUSE DAMAGE THE TRANSMISSION. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER ACKNOWLEDGED THE ISSUE BUT NO RECALL WAS ISSUED. THE DEALER REPAIRED THE CLUTCH ASSEMBLY A SECOND TIME. THE CONTACT PICKED UP THE VEHICLE AND THE EXPERIENCED THE FAILURE A THIRD TIME. THE VEHICLE WAS TAKEN TO ANOTHER DEALER BUT WAS NOT REPAIRED FOR THE FAILURE. THE WATER PUMP WAS REPLACED. THE FAILURE MILEAGE WAS 20,000. *JS

Mileage: 20,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE PULLING OUT OF THE PARKING LOT LESS THAN 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO SHOW LOW FORD (1920 E DEUCE OF CLUBS, SHOW LOW, AZ 85901; (928) 537-3673) AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NO LONGER COVERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

ERRATIC TRANSMISSION SLIPPING IN LOWER GEARS

STEERING SEIZED UP AT 70K MILES. ELEC. RACK & PINION NEEDS REPLACING $2800! THIS SHOULD NOT HAPPEN AT 70K MILES - EXTREMELY DANGEROUS AND EXPENSIVE TO FIX ON A 5 YR OLD CAR. TRANSMISSION STUTTERS - WAS RECALLED, "FIXED" AND STILL HESITATES OCCASIONALLY. NEVER TAKE AN INTERSECTION FOR GRANTED BECAUSE CAR MIGHT STUTTER - EXTREMELY DANGEROUS SOMETIMES. GAS TANK RECALLED - FIXED.

Mileage: 70,000

MY CAR HAS HAD PROBLEMS SHIFTING FROM THE DAY I BOUGHT THE CAR IN DEC 2016 I TOOK IT IN AND THEY DID NOTHING TOLD ME SOMETIMES IT WILL SHIFT LIKE THAT (BOUGHT CAR IN TEXAS) FOR ALMOST 4YRS IT WOULD NOT SHIFT PROPERLY AND FINALLY A RECALL WAS MADE ON THE CLUTCH I TOOK IT IN AND THEY PUT THE PART IN AND IT CONTINUES TO STUTTER WHEN TRYING TO ACCELERATE FROM A STOP, CHANGING LANES, OR TRYING TO PASS A VEHICLE IN THE BEGINNING OF PROCESS AND ENGINE LIGHT COMES ON. THERE WAS A RECALL ON THE CLUTCH THE PART FOR THE CLUTCH WAS PUT IN AND IT GOT WORSE! NOW THE ENGINE LIGHT COMES ON. TOOK BACK TO MERTZ FORD DEALERSHIP AND THEY SAID IT'S FINE NO FURTHER ACTION TAKEN

I GOT THE CLUTCH FIXED UNDER WARRANTY A FEW WEEKS AGO NOW THE CAR HAS THE SAME PROBLEM WHICH KEEPS HAPPENING IT HAPPENED BEFORE I KEEP TAKING IT IN TOO GET FIXED AND THE PROBLEM KEEPS GETTING WORSE I DON'T KNOW WHAT IT IS NOW. IT'S A BIG PROBLEM TOO HAVE FOR A NEW CAR ONLY FIVE YEARS OLD. IT STALLED OUT ON ME THE ENGINE LOSES POWER IT TURNED OFF ON ME I'M THE MIDDLE OF THE INTERSECTION WHICH IS DANGEROUS. IT DOESN'T SHIFT PROPERLY WHAT SO EVER AND I SUPPOSEDLY GOT THE PROBLEM FIXED. IT'S BECOMING A REAL BOTHER TOO DRIVE. I MAINTAIN THE CAR PERFECT TOO HAVE ALL THESE PROBLEMS. I BARELY MADE IT HOME IN A FEW OCCASIONS WITH THE STALLING AND THE UGLY SHIFTING. THIS CAR IS UNSAFE AND A REAL HASSLE TOO DRIVE, WHICH I KEEP REPAIRING ONLY TOO GET WORSE. I SUSPECT THE TRANSMISSION BUT THE CLUTCH HAS BEEN WORKED ONLY TOO GET WORSE

THE TRANSMISSION AND THE TRANSMISSION CONTROL MODULE NEEDED REPLACING.

Mileage: 71,074

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE THE TRANSMISSION WAS IN THE DRIVE POSITION THE VEHICLE WOULD ERRONEOUSLY ROLL BACKWARDS WHILE ON AN INCLINE. THE VEHICLE WAS TAKEN THE LOCAL DEALER LINDSEY FORD LOCATED AT 11250 VEIRS MILL RD, WHEATON, MD 20902 WHO REPLACED THE TRANSMISSION HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING WHILE DRIVING. ADDITIONALLY, THE VEHICLE HESITATED WHILE DRIVING WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE SPUTTERED AND THE RPM REVVED UP WHILE SWITCHING GEARS. THE VEHICLE WAS TAKEN TO AUTONATION FORD MIAMI (16800 NW 57TH AVE, MIAMI, FL 33015, 305-707-0141) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Mileage: 89,000

I WAS INSTRUCTED TO GO TO SERVICE CENTER WHEN MY FOCUS STARTS JERKING, STALLING, SHAKING, AND STALLING OUT. I HAVE BEEN AT TO MANY INTERSECTIONS WHEN MY CAR ALMOST STALLED OUT WHICH MADE ME FEAR OF MY SAFETY AND A FEW NEAR COLLISIONS. VEHICLE HAS BEEN STATIONARY AT LIGHTS AS WELL AS IN MOTION ON CITY HIGHWAYS AND ON T

Mileage: 80,000

I HAVE A 2015 FORD FOCUS HATCHBACK AND THE TRANSMISSION HAS ALREADY FAILED AND MY VAN IS NOT ON THE RECALL LIST EVEN THOUGH THERE'S BEEN A RECALL ON THE TRANSMISSION. THE TRANSMISSION WILL NOT GO INTO SECOND GEAR I'M ONLY DRIVING FIXED.

Mileage: 96,000

WENT INTO A STORE, PARKED IN PARKING SPOT, CAME OUT, GOT IN CAR, PLACED CAR IN REVERSE TO BACK OUT OF SPOT, CAR BEGAN TO BACK UP, THEN SLOWED DOWN AND STOPPED WITH ENGINE STILL ON,. I THEN PLACED CAR IN DRIVE, WENT FORWARD, THEN ATTEMPTED TO BACK OUT AGAIN, CAR BACKED UP, THEN SLOWED DOWN AGAIN, THEN JERKED REALLY HARD. AFTER WAITING FOR THE CARS PARKED ON THE RIGHT AND LEFT SIDE OF ME TO LEAVE, I PLACED CAR IN REVERSE AGAIN, IT STOPPED AGAIN, I PLACED CAR IN DRIVE, CAR ACCELERATED SLOWLY, THEN GAVE A HARD JERK AGAIN, AND I WAS ABLE TO DRIVE FORWARD AND MAKE A COMPLETE CIRCLE, AND DRIVE FORWARD OUT OF THE PARKING SPOT A HALF A MILE HOME . UPON ENTERING MY DRIVEWAY, CAR BEGAN TO ACCELERATE AND STOPPED WHEN I APPLIED THE BRAKES IMMEDIATELY. THE CAR SAT FOR 24HRS, I THEN TRIED TO START IT UP, IT STARTED UP, BUT WHEN I PLACED IT INTO REVERSE, IT DID NOT MOVE AT ALL.

Mileage: 52,915

ROUGH SHIFT STARTING AT 1ST AND GOING INTO SECOND THAT VIBRATE AND RATTLES ENTIRE CAR. THE BUCKLE MAKE IT SOUNDS LIKE BONES ARE BEING BROKEN . THIS HAPPENS DRIVING ANYWHERE AND CHANGING GEARS. STOP AND GO TRAFFIC IS THE WORSE. HAS BEEN HAPPENING SINCE GOTTEN FROM FORD DEALERSHIP.

THIS VEHICLE WAS RECALLED FOR SHUDDERING AND HESITATION, IT WAS WORKING FINE BUT LATELY THE PROBLEM IS BACK.

I HAD MY FORD FOCUS TRANSMISSION REPAIRED AT LEAST THREE TIMES SO FAR. AS OF TODAY, THE CAR IS STILL STALLING AND JERKING. I SCHEDULED A SERVICE MAINTENANCE TODAY. BUT, I WAS TURNED DOWN BY TODD ( SERVICE REP) AND BOB (SERVICE MANAGER) BECAUSE THE LEVEL OF EFFECTIVENESS WAS NOT AMOUNTED TO 250. THEREFORE, THEY RECOMMEND THAT I SHOULD CONTINUE DRIVING THE CAR AS IS AND RISK MY LIFE AND MY FAMILY. THIS IS NOT ACCEPTABLE. MY LIFE AND MY FAMILY LIFE IS WORTH MORE THAN $3000.

Mileage: 64,000

I HAVE A 2015 FORD FOCUS THAT I GOT FINANCE THROUGH MARIN COUNTY FORD, APRIL 2017. I HAVE TAKEN MAY CAR TO MARIN COUNTY FORD AND RECENTLY HILLTOP FORD REGARDING THE CHECK ENGINE LIGHT ON AND TRANSMISSION PROBLEMS. WHEN I DRIVE THE CAR CITY/HIGHWAY IT SHUDDERS, HAS SLOW SPEED, SHIFTING GEARS, RUNNING HOT AND WILL NOT GO INTO REVERSE. I TOOK MY CAR BACK TO HILLTOP FORD AND THEY DIDN'T FIX THE TRANSMISSION. THEY BROKE THE COOLANT TUBE AND CHARGE ME TO FIX IT. THE ISSUES HAVE NOT BEING RESOLVED AS OF MAY 21, 2020 MY CAR IS UNDRIVABLE AND I HAVE TO REGISTER IT NEXT MONTH BY JULY 7, 2020 AS NON OPERABLE. HILLTOP FORD REFUSE TO HONOR THE RECALL ON THE TRANSMISSION ISSUES. *TR

Mileage: 88,116

TRAMS. *TR

THE DRAIN PLUG FOR THE B6 6-SPEED TRANSMISSION COMES LOOSE AND CAUSES THE TRANSMISSION FLUID TO BLEED OUT. CAUSING THE TRANSMISSION TO BURN UP. THIS IS A FACTORY SHIELD SYSTEM NO WAY TO CHECK FLUID LEVEL. APPARENTLY THE FLUIDS LEAK WHILE TRAVELING. *TR

Mileage: 43,000

THE POWER STEERING WENT OUT ON THIS VEHICLE ALONG WITH THE TRANSMISSION. WE LIVED IN THE DESERT AT THE TIME (PHOENIX METRO/SAN ANTONIO TO BE EXACT); YET WHEN WE TOOK IT IN FOR WORK THE MECHANIC HAD FOUND EXTENSIVE RUST DAMAGE TO EVERYTHING. PAID OUT-OF-POCKET FOR A NEW STEERING COLUMN AND REBUILT TRANSMISSION. NOW, SOMETHING IS WRONG WITH THE RADIATOR COMPARTMENT. I BELIEVE THAT SOMEWHERE THERE IS DAMAGE BECAUSE ONCE WE ARE DONE DRIVING FOR A BIT, THE ENTIRE RESERVOIR WILL LEAK OUT ONTO THE GROUND. *TR

Mileage: 30,000

TRANSMISSION- WAS DENIED SERVICE FOR CLUTCH REPLACEMENT DUE TO MILEAGE OVER 100,000. THOUGH I FILED COMPLAINT AT 90,000 MILES. ALSO, TRANSMISSION LEAKS DUE TO THE FAULTY TRANSMISSION. UNSAFE DUE TO POSSIBLE FIRE HAZARD. FUEL- FUEL TANK WAS REPAIRED BY CERTIFIED SERVICE DEALER, SINCE THE REPAIR I'VE BEEN STRANDED 7X DUE TO UNABLE TO GET FUEL. HALF TANK OF GAS TRAVELING HIGH SPEEDS ON INTERSTATE WITH TRAFFIC AND CAR SHUTS OFF, I LOSE ABILITY TO CONTROL VEHICLE. 3X I'VE BARELY AVOIDED COLLISION. SINGLE MOM, ONE VEHICLE. SOMETHING HAS TO GIVE. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE VEHICLE WAS TAKEN TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP SENSOR AND TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SEVERAL MONTHS AFTER THE REPAIRS WERE PERFORMED, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TRANSMISSION SENSOR WAS REPLACED A SECOND TIME. THE CONTACT STATED THAT 11 MONTHS AFTER THE FIRST REPAIRS, THE VEHICLE EXPERIENCED THE FUEL PUMP FAILURE. ADDITIONALLY, THE CONTACT STATED THAT AFTER REFUELING, SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

TRANSMISSION SLIPPING AND CAUSING THE BATTERY TO DRAIN. *TR

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS MOTIVE POWER. THE CONTACT STATED THAT THE RPM FLUCTUATED. THE TRANSMISSION OVERHEATED WARNING WAS DISPLAYED ON THE VEHICLE'S MESSAGE CENTER. THE CONTACT PULLED THE VEHICLE OVER AND WAITED FOR AN HOUR. THE VEHICLE WAS DRIVEN TO SAM GALLOWAY FORD LOCATED AT (1800 BOY SCOUT DR, FORT MYERS, FL 33907), WHERE IT WAS DETERMINED THAT THE TRANSMISSION CONTROL MODULE AND CLUTCH MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE REPAIR WAS STARTED COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.*BF CONSUMER STATED DEALER GAVE A IMPRESSION RECALL WAS FREE BUT WAS CHARGED $500.*JB

Mileage: 130,000

SHOWING CODE P0903 TRANSMISSION CODE

Mileage: 118,000

HAD TAKEN MY 2015 FOCUS INTO SARASOTA FORD IN SARASOTA,FLORIDA TO BE SERVICED AND RECALL ABOUT THE CLUTCH RECALL. THEY HAD ISSUED ME A 2018 FORD FUSION COURTESY VEHICLE FOR 3 DAYS WHILE WORKING ON MY CAR FOR THE RECALL, AS WELL AS THE WIPERBLADE MOTORS BOGGING DOWN TO NOTHING ON THEIR OWN WHILE UNDER WARRANTY. I WAS GIVEN A REPORT UPON PICKUP SAYING THAT THE TECHNICIAN DROVE THE CAR TO SMELL FOR BURNING DISC AND LOOKED THROUGH INSPECTION PORT AND WROTE THAT THERE WAS NO BURNING SMELL, THAT CLUTCH IS FINE AND THAT THE WIPER ISSUE COULD NOT BE DUPLICATED. WIPER ISSUE I HAVE PERSONALLY VERIFIED UPON PICKING UP MY VEHICLE THAT WAS NEVER FIXED. RECALL ISSUE WAS NEVER REMEDIED PER RECALL ORDER INSPECTION AND OR FIX INCLUDING REPROGRAMMING. I HAVE GONE ON MULTIPLE WEBSITES TO PULL MY CAR SERVICE HISTORY AND THERE IS NO RECORD OF MY CAR EVER GOING IN FOR SERVICE THERE. THIS TELLS ME (SPECULATION) THEY NEVER REPORTED MY VEHICLE AS BEING SERVICED, AND ALSO ALL WEBSITES INCLUDING FORD PASS IS STATING MY VEHICLE AS BEING UNRESOLVED WITH THE ISSUE. I HAVE CHECKED TODAY AS WELL (2-10-20) AND NO CHANGES OR RECORD HAS BEEN RECORDED. CURRENTLY IN THE PROCESS OF FINDING MY VEHICLE REPORT FROM THEM FOR DOCUMENTATION. RECALL WAS ISSUED FOR CLUTCH DISK FRACTURE/POTENTIAL FIRE RISK

VEHICLE SHAKES AND TRANSMISSION SLIPS WHEN PULLING OUT FROM A STOP. IT DOES THIS EVERY TIME YOU PULL OUT FROM A STOPPED POSITION.

Mileage: 28,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFT LEVER WAS PLACED IN REVERSE HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT STATED THAT THE ELECTRONIC CONTROL MODULE AND TRANSMISSION CLUTCH WERE PREVIOUSLY REPAIRED. THE CONTACT STATED THAT A MESSAGE INDICATING TRANSMISSION OVERHEATED WAS ALSO VISIBLE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO (CHAPMAN FORD HORSHAM 1100 EASTON ROAD, HORSHAM, PA 19044 PHONE NUMBER (215)-674-3600) WHERE THE TECHNICIAN REPLACED THE ELECTRONIC CONTROL MODULE SEVERAL TIMES ALONG WITH THE TRANSMISSION CLUTCH HOWEVER, THE REPAIR FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. LN*JB*DT*JB

Mileage: 80,000

DRIVING ON AN INTERSTATE AND MY 2015 FORD FOCUS WOULDN'T SHIFT CORRECTLY. THEN A LIGHT CAME ON SAYING "TRANSMISSION FAILURE. SERVICE NOW." I WAS ABLE TO CRUISE TO SAFETY BUT IT WAS A VERY SCARY SITUATION WITH 3 CHILDREN IN THE CAR!

Mileage: 115,000

I WAS HEADING HOME PULL INTO DRIVEWAY AND CAR JUST CUT OFF AND NEVER START BACK UP I WAIT FOR A HOUR CAR STAYED BACK UP HEADED OUT TO AUTO ZONE AND THEY PUT ON A HAND COMPUTER AND IT WAS CODED WITH INTERNAL CONTROL MODULE CALLED FIRE GAVE THEM THE VIN NUMBER AND WAS TOLD NOT A RECALL AFTER A READ THE RECALLS FROM JULY 2019

Mileage: 76,000

WHEN I AM DRIVING MY CAR IS FINE, HOWEVER WHEN I COME TO A COMPLETE STOP THEN TRY TO ACCELERATE, MY CAR'S TRANSMISSION SEEMS TO STICK... THEN IT CAUSES MY CAR TO SHUDDER AND SHAKE. THIS ISSUE ALSO OCCURS DURING ACCELERATING AT LOWER SPEEDS (10-30MPH) AND CAN OCCUR DURING ACCELERATION WHEN A COMPLETE STOP HAS NOT BEEN MADE.

Mileage: 20,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH THE VEHICLE SHUDDERED WITH NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS DIAGNOSED AS A TRANSMISSION FAILURE AS THE CLUTCH HAD BEEN REPLACED TWICE. THE VEHICLE WAS DIAGNOSED AND REPAIRED AT BILL MACDONALD FORD (200 S CARNEY DR, ST CLAIR, MI 48079). THE CONTACT STATED THAT THE FAILURE HAS RECURRED FOR A THIRD TIME. A DIAGNOSTIC WAS SCHEDULED WHICH WAS STILL PENDING. THE CONTACT RECEIVED AN EXTENDED WARRANTY NOTICE FROM THE MANUFACTURER IN SEPTEMBER OF 2019 FOR INTERMITTENT TRANSMISSION SHUDDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 16,320.

Mileage: 16,320

ON JUNE 15TH 2019 I WAS INVOLVED IN MY FIRST ACCIDENT. I WAS AT A STOP GOING STRAIGHT AND IN FRONT OF ME WAS A CAR TURNING TO GO SOUTH ON THE STREET IN FRONT OF ME. AS I WAS GETTING MY FIRST GEAR READY TO GO MY CAR SUDDENLY ACCELERATED FORWARD AND I T-BONED THE PERSON TURNING. I HAD MY CHILDREN WITH ME AND AFTER THIS ACCIDENT I FEEL VERY UNSAFE IN MY CAR, I LOST TRUST IN FORD KEEPING ME AND MY FAMILY SAFE. I KNOW THERE HAS BEEN RECALLS BUT WHEN I TAKE IT IN THEY SAY IT JUST A SOFTWARE UPDATE OR SOMETHING ABOUT A FUEL TANK. I HAVE SEEN A RECALL IN REGARDS TO MY TRANSMISSION AND I HAVE MENTIONED IT TO THE DEALERSHIP BUT THEY GIVE ME THE RUN AROUND AND SAY THAT THEY DON'T SHOW THAT IN THEIR SYSTEMS SO THEY CAN'T DO ANYTHING ABOUT THAT. NOW I'M HEARING ABOUT THE FORD EMPLOYEES SPEAKING OUT ON FAULTY CLUTCHES.

Mileage: 55,000

I LITERALLY JUST BOUGHT THIS CAR AND THE STEREO IS POPPING VERY LOUDLY WHEN IT IS TURNED OFF , LOUD, LOW NOTHING SEEMS TO WORK BUT TURNING THE CAR OFF AND ON. THIS A EXTREME SAFETY HAZARD FROM BEING SCARED FROM THE POPPING NOTICES OUT OF NO WHERE TO MY HEARING ON THE ROAD WHICH IS A DANGER. I HAVE READ MANY MANY PROBLEMS WITH THIS HAPPENING BUT THERE IS NO RECALL. I AM ALSO HAVE POWER ISSUES TO WHERE MY CAR JERKS AND SHUDDERS AFTER A COMPLETE STOP LIKE IT DOESN'T WANT TO TAKE OFF WHICH IT SHOULD NOT DO. I HAVE READ MANY DEFECTS ON THIS PROBLEM TOO

Mileage: 68,000

WHEN I AM DRIVING MY CAR IS FINE, HOWEVER WHEN I COME TO A COMPLETE STOP THEN TRY TO ACCELERATE, MY CAR'S TRANSMISSION SEEMS TO STICK... THEN IT CAUSES MY CAR TO SHUDDER. IT HAPPENS EVERY TIME MY CAR HITS 1600RPMS.

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT ON VARIOUS OCCASIONS, THE VEHICLE STOPPED ABRUPTLY WHILE DRIVING. IN ADDITION, ALL THE WARNING INDICATORS ILLUMINATED SIMULTANEOUSLY. THE CONTACT HAD THE VEHICLE TOWED TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-1111) WHERE THE VEHICLE WAS INSPECTED MULTIPLE TIMES. THE KEY FOBS AND BATTERY WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 44,000.

Mileage: 44,000

#1- ON AN INCLINE: AFTER COMING TO A COMPLETE STOP, TRANSMISSION PERIODICALLY SHUDDERS AROUND 15-20 MPH WHEN SHIFTING GEARS AUTOMATICALLY. ALSO OCCURS FREQUENTLY WHEN SLOWING DOWN TO 10 MPH FOR A SPEED BUMP, THEN ACCELERATING MODESTLY; USUALLY OCCURS IN 15-20 MPH RANGE. #2- AFTER TRANSMISSION HEATS UP (DRIVING FOR ABOUT 30 MINUTES), TRANSMISSION SHUDDERS AFTER COMING ALMOST TO A COMPLETE STOP, THEN TURNING ONTO ADJACENT STREET AND ACCELERATING MODERATELY. AGAIN, MOST OFTEN OCCURS BETWEEN 15-20 MPH. #3- HILLSIDE ASSIST ON AN INCLINE: SOMETIMES TRANSMISSION HOLDS VEHICLE IN PLACE, SOMETIMES VEHICLE ROLLS BACK. #4- FROM A DEAD STOP, ENGINE BOGS DOWN A LITTLE UPON INITIAL ACCELERATION UNLESS GAS PEDAL IS STRONGLY DEPRESSED. VEHICLE PURCHASED SEPTEMBER 2019 FROM DEALERSHIP, MULTIPLE EVENTS (OVER TWO DOZEN) OCCURRED BEGINNING ALMOST IMMEDIATELY AND CONTINUING OVER A THREE-MONTH (APPROXIMATELY 1,400 MILES DRIVEN) PERIOD.

Mileage: 52,900

WHEN STARTING FROM A STOP OR ACCELERATING THE TRANSMISSION SLIPS AND SUDDENLY GAINS TRACTION. NOTICEABLE SLIPPING AND MISSED SHIFTS ARE ALWAYS OCCURING.

Mileage: 17,050

MY VEHICLE ACCELERATED WHEN I WAS SLAMMING FULL PRESSURE ON THE BRAKE AND CAUSED ME TO HIT A STORE, THANK THE LORD I HAD FULL COVERAGE AND IT ONLY DID COSMETIC DAMAGE TO THE VEHICLE, I'VE ALSO HAD TIMES WHERE IT WILL SAY THE TRACTION CONTROL IS OUT OR IT HAS NO UPHILL START, MY MODEL DOESN'T HAVE THAT. I WOULD LIKE A REFUND ON MY VEHICLE BUT IT HAS ISSUES ALREADY.

Mileage: 86,074

THE VEHICLE CONTINUALLY SURGES WHEN ACCELERATING FROM A STOP. VEHICLE HAS BEEN TAKEN IN REPEATEDLY AND I AM TOLD THAT THEY UPDATE SOFTWARE ON A MODULE. AM TOLD IT IS A KNOWN ISSUE BUT BECAUSE IT IS IN LITIGATION THEY CAN'T REPLACE TRANSMISSION. I WANT A SAFE CAR. I AM AFRAID TO LET MY GRANDCHILDREN RIDE IN IT. DATE BELOW FOR EVENT DATE IS MOST RECENT.

Mileage: 3,840

WHILE IN RUSH HOUR TRAFFIC THE VEHICLES DPS6 DUAL-CLUTCH "POWERSHIFT" TRANSMISSION FAILED TO DOWNSHIFT PROPERLY CAUSING THE CAR TO REAR ENDED THE CAR IN FRONT OF IT. IMPACT WAS ROUGHLY 15-25 MPH.

Mileage: 79,900

VEHICLE EXPERIENCES CLUTCH SHUDDERING ON LIGHT ACCELERATION. FORD HAS EXTENDED THE WARRANTY BUT REFUSES TO REPAIR THE VEHICLE AS THE SERVICE TECH ADVISES, AFTER DRIVING IT, THAT IT ISN'T SEVERE ENOUGH YET, PER FORD'S ARBITRARY STANDARDS. WHEN DRIVING THE VEHICLE, THE SHUDDER OCCURS WHEN FIRST STARTING OUT FROM A STOP. THE NORMAL REACTION WHEN THIS OCCURS IS TO GIVE IT MORE GAS, RESULTING IN MORE RAPID ACCELERATION THAN PLANNED OR NECESSARY. THIS MAY RESULT IN LOSS OF CONTROL OF THE VEHICLE, ESPECIALLY ON WET OR ICY ROADS. IT IS A DEFECTIVE PRODUCT, ACKNOWLEDGED BY FORD, BUT FORD REFUSES TO REPAIR IT, GAMBLING THAT I'LL SELL IT OR TIME ON THEIR EXTENDED 'WARRANTY' WILL RUN OUT BEFORE IT GETS BAD ENOUGH TO MEET THEIR ARBITRARY REPAIR THRESHOLD.

Mileage: 45,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUBURBAN FORD OF WATERFORD (248-674-4781, LOCATED AT 6975 HIGHLAND RD, WATERFORD, MI 48327) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

Mileage: 53,000

12-2-2016 PURCHASE DATE. PURCHASE WAS DELAYED BECAUSE SANDIFAR'S HAD TO TAKE IT TO A DEALERSHIP FOR TRANSMISSION REPAIR. CLUTCH PACK IS WHAT I REMEMBER BEING TOLD. 1-26-19 BREAK DOWN. DRIVING TO WORK ON A PAVED COUNTY ROAD AND GOT A 'TRANSMISSION OVERTEMP' ERROR (IT WAS IN THE TEENS TEMPERATURE-WISE OUTSIDE WITH SNOW ON THE GROUND). TRANSMISSION WOULD NOT FUNCTION FOR SEVERAL MINUTES, THEN WOULD ONLY GO A MILE OR 15 BEFORE OVERHEATING AGAIN. FINALLY GAVE UP AT THE DINER AT HIGHWAY 9 AND HIGHWAY 26. HAD IT TOWED (PAID $200) TO HUBLER/DELLEN/MCCOY/WHATEVER IN MUNCIE. HAD TO RENT A CAR FOR TWO DAYS (I HAD IT FOR MORE THAN 24 HOURS). THEY REPLACED THE TRANSMISSION CONTROL MODULE UNDER WARRANTY AND CHARGED ME $430.96 TO REPLACE THE CLUTCH ACTUATOR. AS FAR AS I CAN TELL IT STILL SLIPS. SEPTEMBER 2019 RECEIVE LETTER FROM FORD. HAD SOME WORK DONE AT ADAMS (ACROSS FROM WORK IN KOKOMO). THEY MENTION THE CLUTCH SEEMS TO BE SLIPPING. 11-11-19 TO IT TO BRAD HOWELL FORD IN KOKOMO. TALKED TO JEFF IN THE SERVICE DEPARTMENT. HE MADE COPIES OF MY LETTER AND MY PAPERWORK FROM HUBLER. THE SERVICE MANAGER WAS SUPPOSED TO LOOK INTO WHAT CAN BE DONE AND CALL ME.

Mileage: 127,857

CAR BEGAN SHUDDERING AND THEN WOULD NO LONGER SHIFT GEARS OR ACCELERATE WHILE GOING UP AN ON RAMP TO THE HIGHWAY. HAD TO PUT THE CAR IN NEUTRAL TO ROLL OUT OF TRAFFICS WAY.

Mileage: 77,000

VEHICLE SHUTTERS VERY BADLY IN FIRST GEAR. FORD SENT OUT A LETTER IN SEPTEMBER EXTENDING THE WARRANTY TO INCLUDE A FREE CLUTCH REPAIR, BUT DEALERSHIPS REFUSE TO FIX THE PROBLEM INSTEAD OPTING TO 'UPDATE' THE SOFTWARE, WHICH DOES NOTHING.

Mileage: 78,000

I WAS SENT A LETTER OF RECALL DEC 2018 FOR MY 2015 FORD FOCUS, REFERENCE 18S32; NHTSA RECALL 18V-735; I PROMPTLY TOOK MY CAR INTO AUTONATION FORD KATY TX FOR REPAIR, ON DEC 22 2018, WARRANTY CLAIM INVOICE# 981353 AT THIS TIME PCM WAS REPROGRAMMED AND IT CHECKED OK. ON OCT 30 2019 MY CAR WAS AT HALF TANK OF GAS, AND IT STALLED OUT REPEATEDLY, AND ENGINE LIGHT REMAINED ON. I TOOK IT BACK IN. IM CONCERNED THAT: 1) THE REPAIR WAS NOT EFFECTIVE 2) I NEED A CALIBRATION & INSPECTION ON THE POWERTRAIN CONTROL MODULE; REF RECALL 19S22N 3) MY CPV VALVE WAS NEVER REPLACED, AS FORD DID NOT HAVE THE PART AVAIL AT TIME OF RECALL DEC 2018. MY CAR IS SHOWING ALL SYMPTOMS OF CPV AND OR PCM FAILURE..I CANNOT LET MY GAS TANK GO TILL HALF FULL OR BELOW, OR IT SURELY STALLS AND ENGINE LIGHT IS ON, ALSO THE LOW IDLE IS V ROUGH, CLASSIC CPV OR PMC FAILURE SYMPTOMS [XXX] CELL [XXX] WORK PHONE [XXX] MY DEALER CLAIMS MY CPV IS FIXED AND I DO NOT HAVE RIGHT TO RECALL 19S22N THIS IS JUST WRONG, IN MY OPINION, IT WAS NEVER FIXED, REPLACED IN THE BEGINNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 40,000

SLIPPED TRANSMISSION, IT HESITATES TO GO, WHEN STOPPED AT STOP LIGHT. IT HAS A SALVAGED TITEL

Mileage: 54,125

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE VIOLENTLY JERKED AS THE RPMS INCREASED. THE CONTACT STATED THAT THERE WAS A DELAY IN ACCELERATION. THE VEHICLE WAS TAKEN TO AUTONATION FORD GULF FREEWAY (12227 GULF FWY, HOUSTON, TX 77034, (713) 489-2089) WHERE THE CONTACT WAS INFORMED TO LET THE COMPUTER CATCH UP AFTER GETTING IT UPGRADED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. *DT THE CONSUMER STATED THE TRANSMISSION IS SLIPPING. *TR

Mileage: 24,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE HESITATED. ADDITIONALLY, WHILE ADDING FUEL TO THE VEHICLE, THE CONTACT DETECTED A FUEL LEAK. FURTHERMORE, THE TPMS AND WINDSHIELD WIPER FLUID LOW WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MATTHEWS FORD (175 E MAIN ST, NORWICH, NY 13815, (607) 334-3273) WHO STATED THAT THE RECALL REMEDY WAS NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

MY 2015 FORD FOCUS 2.0 SEDAN ELECTRIC RANDOMLY HAD THE CHECK ENGINE LIGHT COME ON AND STARTED SHIFTING ABNORMALLY AND OUT OF CONTROL. AT FIRST IT WOULDN'T SHIFT PROPERLY AND THEN OUT OF NOWHERE IT REVVED UP HIGH AND MADE MY VEHICLE ACCELERATE DOWN THE ROAD ALMOST CAUSING ME TO WRECK.

Mileage: 127,200

I PURCHASED THE CAR WITH 6K MILES 18 MONTHS AGO AND HAVE DRIVEN IT FOR APPROXIMATELY 15K MILES SINCE THEN. DURING THAT TIME I'VE EXPERIENCED A RECURRING, PERSISTENT AND SEVERE TRANSMISSION SHUDDER THAT MAKES THE CAR LURCH AND LAG WHEN STARTING FROM A STOP OR SHIFTING FROM 1ST TO 2ND GEAR (ALTHOUGH IT IS LESS SEVERE - STILL VERY NOTICEABLE, BUT NOT SCARY WHEN SHIFTING FROM 1ST TO 2ND). STARTING FROM A STOP IS THE MAJOR SAFETY-RELATED CONCERN FOR ME BECAUSE THE DRIVER HAS A SENSE OF LOSING CONTROL. I ASSUMED SINCE THE CAR WAS USED IT WAS OUT OF WARRANTY. THEN A MONTH AGO I RECEIVED A LETTER FROM FORD SAYING THE WARRANTY HAD BEEN EXTENDED ON THE TRANSMISSION SHUDDER. THE LETTER HAD MY VEHICLE VIN NUMBER ON IT SO I ASSUMED IT APPLIED TO MY VEHICLE. AFTER TAKING IT TO MY LOCAL DEALERSHIP THEY SAID MY CAR WAS NOT UNDER WARRANTY BECAUSE IT HAD PREVIOUSLY BEEN WRECKED (PRIOR TO MY PURCHASE OF THE VEHICLE). THEY CHARGED ME $250 TO DIAGNOSE AND CONFIRM IT HAS A SEVERE TRANSMISSION SHUDDER PROBLEM, WHICH THEY SAID WAS NOT COVERED BY FORD. THEY ESTIMATED THE NECESSARY REPAIR TO THE CLUTCH AND ACTUATOR TO BE $2,100. I CALLED THE FORD HOTLINE CONFUSED ABOUT THE LETTER I RECEIVED ONLY TO BE TOLD AGAIN THE WARRANTY DOESN'T APPLY TO ME BECAUSE THE CAR WAS PREVIOUSLY WRECKED. I UNDERSTAND A PREVIOUS WRECK MAY VOID THE WARRANTY, BUT IN THIS CASE IT SEEMS AN EXCEPTION IS WARRANTED AS THIS A WELL-KNOWN TRANSMISSION PROBLEM WITH THIS MODEL AND MY SYMPTOMS ARE IDENTICAL TO THOSE DOCUMENTED ELSEWHERE. FORD ALSO REFUSED TO REIMBURSE ME THE $250 I PAID TO HAVE THE PROBLEM DIAGNOSED, WHICH I DID BECAUSE THEY SENT ME A LETTER TELLING ME MY WARRANTY HAD BEEN EXTENDED. FORD SHOULD BE REQUIRED TO FIX THIS PROBLEM EVEN ON CARS WHICH OTHERWISE DON'T QUALIFY FOR THE EXTENDED WARRANTY BECAUSE OF SOME TECHNICALITY.

Mileage: 6,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE VEHICLE FAILED TO SHIFT INTO THE PROPER GEAR THE SHUDDERING AND TRANSMISSION ISSUE MADE THE VEHICLE UNSAFE THE TRANSMISSION FAILED TO OPERATE AS INTENDED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT INTO THE CORRECT GEAR. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE TRANSMISSION FAILED TO SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO BRIGHTON FORD, 190 W BROMLEY LN, BRIGHTON, CO 80601, (303) 800-3235, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHUDDERING IN THE TRANSMISSION WAS NOT ENOUGH TO HAVE THE VEHICLE REPAIRED. THE CONTACT WAS CONCERNED WITH THE VEHICLE NOT BEING ABLE TO OPERATE AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *DT *TR

Mileage: 30,000

THE RPM'S CONSTANTLY JUMP UP AND DOWN FROM 2-4, NOT ACCELERATING SOMETIMES WHEN I HIT THE GAS STALLING AND ALMOST PAUSING HAPPENS ALL THE TIME. ALSO, THE GEAR SWITCHES ARE NOT IN A SAFE LOCATION. I DON'T USE THEM AND HAVE ACCIDENTALLY HIT THEM WHILE DRIVING WHICH LEAD TO SUDDEN STOPS ON THE EXPRESSWAY PUTTING ME AT RISK TO BE REAR ENDED. HAS HAPPENED SEVERAL TIMES.

Mileage: 71,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (ENGINE). PRIOR TO RECEIVING THE RECALL NOTICE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT THE VEHICLE NEEDED TO BE SERVICED BY A DEALER. THE CONTACT ALSO STATED THAT THE VEHICLE BEGAN TO STALL WHILE DRIVING VARIOUS SPEEDS. THE CONTACT NO LONGER DROVE THE VEHICLE. THE CONTACT SPOKE WITH MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, 504-887-8410) AND SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER WHERE IT REMAINED FOR TWO WEEKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

2015 FORD FOCUS. CONSUMER WRITES IN REGARDS TO POWERSHIFT TRANSMISSION SETTLEMENT. *LD THE CONSUMER STATED THE TRANSMISSION WAS REBUILT, BUT THE FAILURE CONTINUED. WHEN THE CONSUMER ATTEMPTS TO ACCELERATE THE VEHICLE STALL AND THEN LURCHES FORWARD BERFORE RESUMING NORAL DRIVING. THE FAILURE WAS INTERMITTENT. THE DEALER COULD NOT DUPLICATE THE FAILURE; THEREFORE, THE COULD NOT REPAIR THE VEHICLE. *JS

MY 2015 FORD FOCUS HAS A HORRIBLE CLUTCH SHUDDER AND SLIPS WHEN YOU TRY TO PULL OUT INTO TRAFFIC. I HAVE SPOKEN TO FORD ABOUT THIS AND THEY CLAIM THERE IS NO ISSUE THAT WOULD CAUSE THE SLIPPAGE. THEY RECOGNIZE THERE IS A SHUDDER PROBLEM, BUT REFUSE TO DO ANYTHING ABOUT THIS. THIS IS A HUGE SAFETY CONCERN AND THEY WILL NOT DO ANYTHING WITH THE VEHICLE. THE TITLE IS BRANDED DUE TO AN ACCIDENT INVOLVING THE REAR PASSENGER CORNER AND IT BEING A CHEAP CAR. THE ACCIDENT HAS NOTHING TO DO WITH THE HORRIBLE TRANSMISSION/CLUTCH THEY DESIGNED AND NEW THAT IT WAS A BAD DESIGN. THIS SHUDDER/SLIPPING PROBLEM HAS ABOUT CAUSED AN ACCIDENT A COUPLE TIMES NOW AS IT DOESN'T ALWAYS ACT LIKE THIS. IT WILL DO GREAT FOR A LITTLE WHILE AND THEN WHEN YOU NEED TO MOVE QUICKLY IT WILL REAR ITS UGLY HEAD AGAIN. IT IS THE WORST WHEN YOU ARE TRYING TO PULL INTO TRAFFIC OR TURN IAS YOU PULL OUT IT SEEMS, BUT ALWAYS FROM A STAND STILL OR CLOSE TO IT.

Mileage: 85,000

VEHICLE SPUTTERS AFTER TAKE OFF FROM STOPS SUCH AS TRAFFIC LIGHTS AND STOP SIGNS. PULLING OUT OF PLACES INTO TRAFFIC. VEHICLE CUTS OFF SOMETIMES AFTER PULLING OUT FROM LOCATIONS. THE PROBLEM IS BECOMING WORSE AND WORSE. I'M AFRAID IT'S GOING TO CUT IF AND I'M GOING TO BE KILLED OR SERIOUSLY INJURED. VEHICLE DOES THIS EVERY SINGLE DAY NOW. WHENEVER I'M DRIVING AND COME TO A COMPLETE STOP OR IF I'M PULLING INTO TRAFFIC.

BOUGHT MY CAR FROM A DEALERSHIP IN 2015. THEY DIDNT MENTION ANYTHING ABOUT ANY PROBLEMS MY CAR MIGHT HAVE. IT WAS THE PERFECT CAR. I DROVE 6 HOURS TO GET THIS CAR. ON MY WAY HOME I NOTICE THE SHUDDER AND VIBRATION. NEVER HAVE I FELT THIS BEFORE. WE TOOK IT TO THE DEALERSHIP AND THEY RESET THE PERIMETERS AND TOLD US TO DRIVE IT HARD THAT THESE CARS NEEDED TO ADJUST TO THE WAY WE WERE DRIVING IT. IT WAS STILL UNDER MY EXTENDED WARRANTY. FAST FORWARD TO OUR TRIP TO COLORADO/VEGAS. TRACTION CONTROL WAS NEEDED YET IT SMELT LIKE WIRE BURNING. TURNED IT OFF. WE WENT TO THE HOLLYWOOD SIGN FOR PICS AND THE CAR WOULDN'T EVEN BACK UP THE HILL. ALL IT WOULD DO WAS GO FORWARD.. TOOK IT BACK TO THE SHOP AGAIN THEY SAID IT WAS THE CLUTCH AND IT NEEDED REPLACED. IT WAS ONLY 300 MILES OUT OF WARRANTY AT THIS TIME AND THEY WOULDNT FIX IT.

Mileage: 65,000

MY 2015 FORD FOCUS HESITATES DURING TAKE-OFF WITH A KNOWN DUAL-CLUTCH TRANSMISSION PROBLEM. THIS HESITATION CAUSES THE CAR TO JOLT BACK AND FORTH WITH A POSSIBLE CAUSE TO CRASH INTO THE VEHICLE IN FRONT OF YOU DURING SLOW TRAFFIC. THE SERVICE ADVISOR AT THE FORD DEALERSHIP HAS EXPLAINED THIS AS AN ANNOYANCE INSTEAD OF A SAFETY ISSUE. FORD HAS EXTENDED THE WARRANTY FOR THE CLUTCH REPLACEMENT, BUT I BOUGHT THIS CAR WITH A REBUILT TITLE AND FORD WILL NOT HONOR OR COVER THE CLUTCH UNDER THE WARRANTY. THEY WANT TO CHARGE ME $2000 ON A KNOWN PROBLEM BECAUSE OF THE REBUILT TITLE. NOW A DAYS IT DOES NOT TAKE MUCH FOR AN INSURANCE COMPANY TO TOTAL A CAR WITH A SMALL FENDER BENDER. FORD MOTOR COMPANY SHOULD COVER THE TRANSMISSION WARRANTY OF THE CAR WITH EITHER A CLEAN TITLE OR SALVAGED TITLE.

Mileage: 52,000

OVER THE PAST YEAR MY FORD FOCUS 2015 HAS BEGUN SUFFERING A TERRIBLE "SHUDDERING" WHEN GOING FROM STOP TO MOVING (SPECIFICALLY THE FIRST SHIFT RANGE OF 15-20MPH), AND ESP. WHEN GOING FROM STOP TO MOVING ON A TURN (STOPPING AT A STOP SIGN THEN TURNING FOR EXAMPLE) , PUSHING MORE GAS DOESN'T SEEM TO HELP ACCELERATE ANY FASTER. THE CLUTCH HAS BEEN REPLACED BEFORE BUT THE ISSUE JUST KEEPS GETTING WORSE, AND IT REALLY SUCKS.

RECENTLY HAD MY TRANSMISSION REPLACED FOR 7TH TIME, CAR STILL SHUDDERING, HESITATING WITH LACK OF POWER WHETHER AT A STANDSTILL OR ON THE MOVE.

Mileage: 50,000

CAR WILL HESITATE TO ACCELERATE LEAVING YOU TO PRESS THE GAS HARDER THAN NEEDED AT TIMES AND COULD CAUSE AN ACCIDENT. SOMETIMES CAR WONT SHIFT INTO THE CORRECT GEAR. WHILE DRIVING WITH CRUISE CONTROL SET MY CAR WILL REV UP TO 7,000 RPM AND STAY THERE FOR A FEW SECONDS. I HAVE MULTIPLE VIDEOS OF THIS HAPPENING AND IM TOLD ITS NOT BAD ENOUGH FOR FORD TO COVER IT UNDER MY WARRANTY BECAUSE IT DOESNT MEET THEIR REQUIREMENTS FOR A REPAIR. THEY HAVE REPLACED THE CLUTCH AS WELL AS TCM. A TOTAL OF 3 TRANSMISSION REPAIRS AND NOW IM PASSED MY WARRANTY SO THEY WONT COVER THE DIAGNOSIS. IVE HAD IT LOOKED AT MULTIPLE TIMES AND WAS TOLD ITS NOT BAD ENOUGH OR THEY CANT FIND ANYTHING WRONG AT ALL. AND MY VIDEOS ARENT PROOF ENOUGH EVEN THOUGH YOU CAN SEE MY CRUISE IS SET AND MY SPEED DOESNT CHANGE BUT MY RPMS ARE ALL OVER THE PLACE, NOR IS IT POSSIBLE FOR ME TO MAKE MY RPMS STAY CONSISTANT AT A RATE. VERY FRUSTRATING TO BUY A BRAND NEW CAR TO HAVE THESE ISSUES CONTINUE TO HAPPEN AND GET HORRIBLE HAS MILEAGE.

Mileage: 52,120

CAR SHAKES BADLY WHEN ACCELERATING FROM A STOP, ESPECIALLY ON AN INCLINE. CAR CAN STALL AND COME TO A STOP WHEN TRAVELING LESS THAN 40 MPH. THE FIRST ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS NEW AND THE STALLING BEGAN HAPPENIN JUST IN THE LAST WEEK.

Mileage: 74,600

WHEN TRYING TO ACCELERATE FROM STOP MY CAR SPUTTERS/ STUTTERS AND TRIES TO STALL OUT. IT ALSO HAS SOMETHING WRONG IN THE ELECTRICAL SYSTEM THAT HAS CAUSED MY STEREO AND OTHER FUNCTIONS TO NO LONGER WORK

Mileage: 70,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE'S PRESSURE PLATE WAS NOT FUNCTIONING AND CAUSED THE CLUTCH TO LOCK AND BECOME UNRESPONSIVE, WHICH RESULTED IN A FORCED GEAR CHANGE. THE FAILURE OCCURRED AFTER AN EXTENDED TIME PERIOD. THE VEHICLE WAS TAKEN TO MARSHAL MIZE FORD (5348 TN-153, HIXSON, TN 423-875-2023) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 22271967-C6H7W6. THE CONTACT STATED THAT HE RECEIVED AN UNKNOWN RECALL NOTICE FOR THE VEHICLE; HOWEVER, THERE WERE NO OPEN RECALLS ASSOCIATED WITH THE VIN. THE CONTACT WAS PROVIDED WITH THE NUMBER TO THE FEDERAL TRADE COMMISSION. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 15 MPH, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT TOOK THE VEHICLE TO FOUR SEASONS FORD (601 DUNCAN HILL RD, HENDERSONVILLE, NC 28792, 828-693-4281) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NO LONGER QUALIFIED FOR THE RECALL DUE TO A PRIOR REPAIR MADE TO THE TRANSMISSION WHERE A STRIP WAS WELDED ONTO THE BOTTOM OF THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THEY COULD REBUILD THE TRANSMISSION; HOWEVER, SHE WOULD HAVE TO PAY FOR THE REPAIR OUT OF POCKET. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,685.

Mileage: 45,685

A BOUGHT A USED FORD CAR FROM TOYOTA, THE CAR UNKNOWINGLY HAD A RECALL ON IT. THE CAR HAS BEEN SEEN 10 TIMES, UNDER WARRANTY, THE TRANSMISSION AND CLUTCH HAS GONE OUT, FORD AND TOYOTA HAVE REFUSED TO BY BACK THE CAR. CAR HAS BEEN OUT OF SERVICE FOR 31 DAYS AS OF NOW. AND I HAVE NOT RECEIVED A RENTAL, FORD WILL NOT OPEN THE RECALL BACK OPEN. HENDRICKS WON'T LOOK AT THE CAR THEY TELL ME TO TAKE IT BACK TO FORD. WHILE DRIVING THE CAR THE CAR WOULD NOT EXELORATE PASS 40-55 MILES PER HOUR. THE RADIO, BLUETOOTH PORTS STOPPED WORKING. THE AUTO START AND STOP STOPPED WORKING. I HAVE CONTACTED FORD COMPANY MORE THAN 10 TIMES WITH 6 CASE NUMBERS. THE LAST TIME I WAS DRIVING THE CAR I WAS IN MOTION ON THE HIGHWAY WHEN I COULD SMELL A BURNING ODER, THEN THE CLUTCH PEDAL WENT OUT (STUCK IN THE FAR BACK POSITION) THEN THE CAR WHEN INTO LIMP MODE AND WOULD NOT EXCEL PAS 50 MILES PER HOUR AFTER PRESSING THE GAS THE GAS PETAL GOES OUT. THE STICK TO CHANGE GEARS WHEN OUT AND THE CAR WAS SMOKING. I THEN ROLLED OFF THE NEAREST EXIT RAMP WHERE THE CAR CAME TO A STOP IN THE MIDDLE OF THE STREET

Mileage: 39,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING DUE TO AN ACTIVE RECALL. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT REVERSE WHEN PLACED INTO THE REVERSE GEAR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (POWER TRAIN) REGARDING THE CANISTER PURGE VALVE. THE CONTACT SPOKE WITH DUNPHY FORD (7700 FRANKFORD AVE, PHILADELPHIA, PA 19136, 215-624-6700) AND WAS ADVISED TO BRING THE VEHICLE IN TO BE DIAGNOSED, BUT NOT TO BE REPAIRED FOR THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,000.

Mileage: 42,000

WHEN DRIVING THIS FOCUS, UPON INITIAL ACCELERATION, THIS CAR SHUTTERS BADLY. SEEMS TO SHUTTER MORE ON HOT DAYS, BUT THIS OCCURS ALL YEAR ROUND. AFTER DOING RESEARCH, FOUND THAT THIS IS A MAJOR ISSUE WITH THIS TRANSMISSION. PLAN ON CALLING DEALERSHIP TO SEE IF THIS ISSUE CAN BE RESOLVED. I DO NOT WANT THIS TO BECOME A SAFETY ISSUE FOR MY FAMILY.

Mileage: 56,000

TRANSMISSION SHUDDERS SLIPS AND IS GENERALLY SLUGGISH. SOMETIMES READS IN NEUTRAL AND CAR IS IN DRIVE MODE. FORD DEALERSHIPS STATE CLUTCH ASSEMBLY AND SEALS NEED REPLACED HAVE WRITTEN DOCUMENTATION FROM DEALERSHIP CONFIRMING THE ISSUE. I CONTACTED FORD CUSTOMER CARE AND WAS TOLD THAT THERE WAS NOTHING THEY WILL DO TO REPAIR THE PROBLEM AS FORD HAS NOT RECOGNIZED THAT THERE IS AN ISSUE. I WAS TOLD THAT I AM RESPONSIBLE FOR REPAIRS EVEN THOUGH THEY ARE AWARE OF THE PROBLEM.I WAS SHUNNED AND GENERALLY TREATED VERY POORLY BY EVERY F ORD DEALERSHIP I SPOKE WITH AS THEY STATED THEY CANNOT RECOVER THE REPAIR COSTS FROM FORD.

Mileage: 93,785

GOT THE CAR AROUND 31K MILES I'VE BEEN DOING UBER SINCE I'M A COLLEGE STUDENT WHO DESPERATELY NEEDS MONEY ALL THE TIME. MY TRANSMISSION JUST WENT ON MY 2015 FORD FOCUS SE IN THE MIDDLE OF TRAFFIC WHILE I HAD A PASSENGER. I WAS GOING ABOUT 20 MPH AROUND A ROUND ABOUT, WHEN THE ENGINE SUDDENLY STALLED. ON THE DASH IT SAID TRANSMISSION IS OVERHEATING WAIT 5 MINUTES. SO I DID. THE TRANSMISSION WOULDN'T GO INTO GEAR. I HAD A PREVIOUS 2013 MODEL WITH THE SAME TRANSMISSION PROBLEM. TO THINK FORD WOULD OF FIXED THE PROBLEM, THEY CONTINUED TO SELL THESE CARS. KNOWING THEY HAD FAILURE WITH THE TRANSMISSION.

Mileage: 84,700

WHEN TURNING THE CAR VIBRATES AND SHAKES A LOTS AND MAKE SOME NOISE.NOT SURE WHAT THIS COULD BE BUT NEED HELP WITH THIS BEFORE SOMETHING HAPPENS. THIS HAPPENED UPON TURNING TAKE OFF,HIGHWAY, EXHILARATION IN CITY ALSO TOO. I JUST BOUGHT THE CAR I NOTICE THIRD A FRIEND BOUGHT THIS TO MY ATTENTION I THOUGHT IT WAS THE ALL WHEE WE DRIVE. BOUGHT CAR03-08-20 DRIVE OUT OF TOWN IN APRIL FOR WEDDING.

Mileage: 32,000

SHUDDER AFTER ACCELERATION

Mileage: 23,000

THE TRANSMISSION IN MY 2015 FORD FOCUS HAS HAD NUMEROUS TRANSMISSION CONTROL MODULE UPDATES ( TCM ) WHICH THE DEALERSHIP KEPT SAYING WOULD FIX THE PROBLEM WHICH IT DID NOT IN MOST CASES MADE IT WORSE. THE DUAL CLUTCH HAS BEEN REPLACED 4 TIME'S THE THROW OUT BEARING, AND THE SHIFT MOTORS FOR THE FIX TO LAST BETWEEN 10,000 TO 15,000 MILES AND THE VEHICLE CLUTCH BEING REPLACED AGAIN. AT THE LAST VISIT TO DEALERSHIP WAS ADVISED THE CLUTCH NEED REPLACED AGAIN BUT WAS ADVISED IT WAS NOT UNDER WARRANTY NOW BECAUSE THE CLUTCH USED AT LAST REPLACEMENT WAS THE LATEST REVISED EDITION THAT HAD A 10,000 MILE WARRANTY THROUGH THE DEALERSHIP TO CONTACT FORD CUSTOMER CARE AND OPEN A CASE UP TO SEE IF FORD WILL WARRANTY THE REPAIR. WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALERSHIP AND GIVE THEM THE CASE NUMBER ISSUED BY FORD. THE DEALERSHIP CALLED LATER THAT DAY AND ADVISED THAT MY CAR WAS READY FOR PICKUP. AFTER ARRIVING AT THE DEALERSHIP THE CLUTCH HAD NOT BEEN REPLACED WAS ADVISED AT THAT TIME IT DID NOT MEET THE REQUIREMENTS OF THE SHUTTER FILE NUMBER TO WARRANT REPLACEMENT BUT IT DID A WEEK EARLIER WHEN THE VEHICLE WAS AT THE DEALERSHIP. AT THE CURRENT TIME THE SLIP'S ON ACCELERATION. JERK'S AND SHAKE'S WITH SUDDEN ACCELERATION FROM A STOPPED POSITION. HILL ASSISTANCE WORKS SPORADIC TO KEEP THE CAR FROM ROLLING BACKWARDS WHEN PULLING OUT ON A HILL. THE CAR AT TIMES WILL NOT WANT TO UPSHIFT OR DOWNSHIFT WHEN IT NEED TO CAUSING YOU TO HAVE TO PULL OFF THE SIDE OF THE ROAD AND PUT THE VEHICLE IN PARK THEN IT WILL SHIFT CORRECTLY FROM A FEW DAYS TO A COUPLE OF WEEKS. THEN THE SAME PROBLEM AGAIN. BUT I'M TOLD BY FORD AND THE DEALERSHIP THERE IS NOTHING WRONG WITH THE CAR NOW AFTER I GOT A CASE NUMBER FROM FORD ON THE TRANSMISSION. THE CAR CURRENTLY HAS ONLY 75,000 MILES AND HAS STILL NOT BEEN FIXED BY FORD.

Mileage: 75,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO AKINS FORD (220 WEST MAY ST, WINDER, GA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE CLUTCH WAS SERVICED APPROXIMATELY EIGHT SEPARATE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

THIS VEHICLE HAS SEVERE ISSUES WITH THE TRANSMISSION. IT WILL SHUDDER UPON ACCELERATION AND SLIP GEARS. AT LEAST ONCE WHILE IN MOTION, THE VEHICLE SHIFTED ITSELF INTO NEUTRAL AND I LOST THE ABILITY TO ACCELERATE WHILE ON THE HIGHWAY. MY REQUEST FOR RELIEF IN THE CLASS ACTION SUIT WAS DENIED WITH NO EXPLANATION OR WAY TO APPEAL.

Mileage: 37,000

I WAS AT A STOP LIGHT. WHEN I BEGAN TO SLOWLY ACCELERATE AWAY FROM THE LIGHT MY CAR SHOOK AGGRESSIVELY AND STALLED IN THE INTERSECTION. LUCKILY OTHER CARS WERE ABLE TO STOP. I RESTARTED MY CAR AND PUT IT IN GEAR IT BEGAN TO SHAKE AGAIN. I TURNED THE CAR OFF. EVENTUALLY I STARTED THE CAR AND DROVE IT HOME SHAKING EVERY TIME I ACCELERATED. I TOOK IT TO BEAU TOWNSEND FORD. THEY TOLD ME IT WAS A CLUTCH SHUDDER IN THE TRANSMISSION AND NEEDED FIXED. THEY SAID IT IS A COMMON PROBLEM WITH MY TRANSMISSION. THEY TOLD ME THEY HAVE PROBLEMS WITH THE TRANSMISSION SLIPPING INTO NEURAL. I PURCHASED MY CAR ONE YEAR PRIOR AND THE SALESMAN TOLD ME THEN THAT THE TRANSMISSION WAS RELIABLE AND EFFECTIVE. HE IT WAS A GREAT TRANSMISSION THAT NEVER NEEDED SERVICING DURING THE LIFE OF MY CAR. HE KNOWINGLY LIED TO ME.

Mileage: 18,000

THE CAR JUMPS, SHAKES, AND JITTERS WHEN TAKING OFF FROM A START. OFTEN TIMES JERKS BADLY AND FEELS AS IF IT WILL NOT WANT TO GO!

Mileage: 45,000

I AM THE ORIGINAL OWNER OF A 2015 FORD FOCUS WITH NO ACCIDENTS. AFTER 2 YEARS AND 20,000 MILES THE CAR WOULD OCCASIONALLY SHAKE VIOLENTLY UPON ACCELERATION, WHERE IT WOULD THEN ACCELERATE SLOWER THAN NORMAL AT THAT. I AM GREATLY WORRIED ABOUT THE SAFETY OF MYSELF, MY PASSENGERS, AND THE ENTIRE PUBLIC AS A LOSS OF CONTROL FROM THIS BEHAVIOR COULD CAUSE MULTIPLE FATALITIES AND GREATLY IMPACT MANY FINANCIALLY DUE TO TRAFFIC CAUSED BY AN ACCIDENT, OR EXUBERANT HEALTH AND/OR FUNERAL COSTS. I HAVE HAD THE ISSUE FIXED ONCE UNDER WARRANTY (COSTING ME A DAY OF WORK AS FORD DENIED ME A RENTAL EVEN THOUGH THE ISSUE WAS UNEQUIVOCALLY THEIR FAULT), BUT I KNOW THE ISSUE WILL COME BACK SOON AS IT HAS FOR MANY OTHERS. UPON WHICH, I WILL HAVE THE TRANSMISSION REPLACED AGAIN AND WILL SELL THE CAR TO AN UNSUSPECTING BUYER WHO MAY BE MORE LIKELY TO CAUSE AN ACCIDENT AS THEY WILL BE LESS INFORMED ON THE ISSUE WHEN THE PROBLEM OF THE DEFECTIVELY ENGINEERED CAR RISES AGAIN. THIS EXPERIENCE HAS STEERED ME AWAY FROM AMERICAN CARS FOR THE REST OF MY LIFE. I HAVE NEVER HAD ANY ISSUES WITH THE 1996 HONDA CIVIC I BOUGHT IN 2008 AND SOLD IN 2015.

Mileage: 20,000

CAR HESITATES WHEN ATTEMPTING TO ACCELERATE FROM STOP, HESITATION WHEN COASTING AND APPLYING THROTTLE, SHUDDERING (SOMETIMES SEVERE) AFTER EACH GEAR SHIFT FROM STOP TO FIRST, FIRST TO SECOND, SECOND TO THIRD. CLUTCH FEELS LIKE IT'S SLIPPING MID-GEAR IN FIRST, SECOND AND THIRD GEAR. CAR WENT INTO LIMP MODE ON FREEWAY AND CAUSED A JAM WHILE I NURSED IT OVER TO THE RIGHT SHOULDER TO GET OUT OF THE WAY OF TRAFFIC.

Mileage: 74,962

MY HUSBAND WAS DRIVING THE CAR IN RUSH HOUR TRAFFIC, ON THE HIGHWAY, AND THE CAR SUDDENLY MADE 3 CLUNKS AND THEN THE CAR SUDDENLY STARTED LOSING POWER, ALMOST DIED OUT.HE COULD NOT GET THE CAR TO ACCELERATE, EVEN THOUGH HE WAS STEPPING ON THE GAS PEDAL. HE ALMOST GOT HIT. THIS IS NOT THE FIRST TIME THAT THE CAR HAS DONE THIS. THE FIRST TIME, IT STALLED OUT COMPLETELY AND LEFT HIM STRANDED ON THE HIGHWAY. FORD IS AWARE THAT THERE IS A STALL RISK, BUT THEY CAN NOT REPAIR THE CAR. I HAVE CONTACTED FORD HEADQUARTERS REGARDING THIS SAFETY ISSUE. I HAVE NOT HEARD BACK FROM THEM. THE 2015 FORD FOCUS HAS A BAD TRANSMISSION AND THE VEHICLE IS NOT SAFE TO DRIVE BECAUSE OF THE STALL RISK. THE DEALERSHIP THAT HAS HAD MY 2015 FORD FOCUS WILL NOT TRY TO REPEAT THE BEHAVIOR THAT CAUSED THE CAR TO COMPLETELY LOSE ACCELERATION. THEY KEEP TRYING TO GIVE THE VEHICLE BACK TO ME AND IT IS NOT FIXED!! FORD MOTORS NEEDS TO BE HELD ACCOUNTABLE FOR KNOWINGLY SELLING THE 2012-2016 FORD FOCUS WHEN THEY KNEW THAT ALL OF THESE CARS HAD BAD TRANSMISSIONS. WE DO NOT WANT THE CAR BACK. THESE VEHICLES SHOULD NOT BE ALLOWED TO BE DRIVEN BECAUSE OF THE STALL RISK.

Mileage: 95,000

NUMEROUS TRANSMISSION PROBLEMS. STALLING WHEN PRESSING ON ACCELERATOR AND LURCHING FORWARD WHEN NOT PRESSING ON ACCELERATOR OFTEN ARE MAIN ISSUES. TRANSMISSION CLUTCH AND AND TCM REPLACED PREVIOUSLY UNDER WARRANTY WITHOUT SUCCESSFUL REPAIR. MOST RECENTLY MY VEHICLE AT 83,000 MILES WAS DIAGNOSED AS NEEDING A NEW CLUTCH AGAIN AND FORD REFUSED TO COVER REPAIR BECAUSE MY VEHICLE WAS BUILT AFTER THEIR WARRANTY CUTOFF DATE AND I WAS CHARGED ALMOST $2,700 BY FORD DEALERSHIP TO REPLACE CLUTCH (DOCUMENTATION ATTACHED). NOT EVEN 1 WEEK AFTER RECEIVING VEHICLE BACK FROM FORD AFTER REPAIRS VEHICLE BEGAN EXHIBITING SAME ISSUES WHICH USUALLY PROGRESS AS TIME GOES ON. I FELT UNSAFE IN THE VEHICLE AFTER SO MANY REPAIRS AND HAVING TO PAY FOR THE MOST RECENT TRANSMISSION SO PURCHASED A NEW VEHICLE INSTEAD. I CAN ALSO PROVIDED DOCUMENTATION IF NEEDED FROM ALL THE PREVIOUS REPAIRS BY FORD.

Mileage: 83,000

WHEN VEHICLE IS IN MOTION, IT SHUTTERS, AND SLIPS GEARS. I EXPERIENCE POWER LOSS WHILE DRIVING, AND HAVE ALSO EXPERIENCED TROUBLE TRYING TO GET IT TO SWITCH GEARS PROPERLY WHEN ACCELERATING. WHEN I INITIALLY PURCHASED THE VEHICLE (FIRST TIME CAR BUYER) AND TOOK IT FOR A TEST DRIVE, I WAS TOLD THESE ARE NORMAL, AND WOULD NOT BE CAUSE FOR CONCERN, BUT HAVE SINCE BECOME A HUGE CONCERN.

Mileage: 20,000

DPS06, SHUDDERING AND BUCKING AT LOW SPEEDS (15-25MPH) AND SLIGHT VIBRATION AT AROUND 55 MPH THAT GOES AWAY WHEN IT SHIFTS INTO 6TH. VARIOUS PROBLEMS SEEM EXADURATED IN THE RAIN EXPLAINED AS "DRIVING WEIRD"

Mileage: 97,000

I PAID $2,373.20 FOR REPAIRS TO THE CLUTCHES/TRANSMISSION FOR OUR DAUGHTER'S 2015 FORD FOCUS. ACCORDING TO THE DETROIT FREE PRESS, FORD HAS INSTRUCTED ITS DEALERS TO PAY FOR THESE EXACT REPAIRS, AFTER WE HAD ALREADY PAID FOR OUR REPAIRS. SO, I AM ASKING FOR A REIMBURSEMENT FOR THE AMOUNT WE PAID TO REPAIR THE 2015 FORD FOCUS. HTTPS://WWW.FREEP.COM/STORY/MONEY/CARS/FORD/2019/07/18/FORD-FOCUS-DPS-6-TRANSMISSION-FIESTA/1766990001/

WE STARTED HAVING ISSUES WITH THE CAR BUCKING UPON ACCELERATION, NOT SHIFTING CORRECTLY, WHEN YOU SLOW DOWN AND THEN START AGAIN IT HESITATES. WE ALMOST GOT STRANDED IN BUMPER TO BUMPER TRAFFIC BECAUSE THE CAR WAS ACTING LIKE IT WANTED TO STALL OUT. MY HUSBAND WAS ALSO DRIVING IT SLOW ONE DAY ON A REALLY BUMPY BACK ROAD AND LOST USE OF THE CAR. HE WAS NOT ABLE TO USE DRIVE OR REVERSE. HE HAD TO TURN THE CAR OFF AND THEN ON JUST TO BE ABLE TO GET HOME. ALTHOUGH OUR CAR IS OUT OF IT'S NORMAL WARRANTY, OUR MECHANIC TOLD US THAT FORD EXTENDED THE WARRANTY BECAUSE OF ALL THE ISSUES WITH THIS CAR, BUT UNFORTUNATELY WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS OUR CLUTCH AND RIGHT NOW FORD IS NOT COVERING THE CLUTCHES EVEN THOUGH IT IS THEIR FAULTY TRANSMISSIONS THAT ARE CAUSING THE CLUTCHES TO GO. I CALLED FORD CUSTOMER SUPPORT AND THEY SEEMED VERY DISINTERESTED IN THE PROBLEM. WHEN I ASKED THE SERVICE MAN WHY WE WEREN'T TOLD ABOUT THESE ISSUES UPON OUR PURCHASE HE SAID, WELL THEN THEY WOULDN'T MAKE MONEY. I AM VERY UPSET THAT FORD IS ALLOWED TO GET AWAY WITH THIS. I HAVE CHECKED TONS OF WEBSITES AND IT'S THE SAME PROBLEM TIME AFTER TIME.

Mileage: 80,000

AFTER DRIVING LIKE FOR 30 MINUTES IF I MAKE COMPLETE STOP AND WHEN I PRESS GAS PADDLE MY CAR STARTS SHAKING AND HARD TO GET PICK UP. IT SHAKES FOR COUPLE OF TIME AND THEN GOES NORMAL. AND WHILE DRIVING ALSO I CAN FEEL THE SAME.

Mileage: 35,000

TRANSMISSION WENT INTO TO NEUTRAL AT HIGHWAY SPEED. WAS FORCED TO DRIFT ONTO THE SHOULDER, SHUT OFF VEHICLE AND RESTART. HAPPENED TWICE TODAY.

Mileage: 108,000

THE VEHICLE WAS STOPPED BUT WHEN I TRIED TO ACCELERATE IT HESITATED AND STARTED TO SHUDDER. PROBLEM WAS THE CLUTCH IN THE AUTOMATIC TRANSMISSION. THIS HAS BEEN REPLACED 5 TIMES AND FORD STILL HAS NO FIX FOR THIS DEFECTIVE TRANSMISSION. THIS WAS ON A SIDE STREET ATTEMPTING TO PULL OUT ONTO A BUSY NUMBERED ROADWAY. THIS ALMOST RESULTED IN A COLLISION.

Mileage: 39,450

THE CAR IS SLIPPING WHEN TAKING OFF FROM A RED LIGHT OR STOP SIGN CAUSING IT TO STALL AND CREATING WHAT COULD POSSIBLY BE A DANGEROUS SITUATION. THIS IS THE 3RD TIME IN THE 3 YEARS OF OWNING THIS VEHICLE THAT WE HAVE HAD TO DEAL WITH THIS EXACT ISSUE AND THE DEALERSHIP HAS REPLACED A 'PART' ON THE TRANSMISSION WHICH EVIDENTLY ISN'T THE SOLUTION TO THE PROBLEM SEEING THAT IT CONTINUES TO HAPPEN. THIS CAR BELONGS TO MY DAUGHTER AND SHE IS ENROLLED IN COLLEGE WHICH 2 HOURS AWAY FROM HOME AND THE CAR ONLY HAS 57,205 MILES ON IT. THE EXTENT OF THIS ISSUE, THE FACT THAT IT COULD RESULT IN AN UNNECESSARY ACCIDENT OR LEAVE HER STRANDED ON THE SIDE OR MIDDLE OF A HIGHWAY OR INTERSTATE LEAVES ME VERY CONCERNED FOR HER SAFETY. I WOULD FEEL BETTER AS A PARENT KNOWING THAT MY CHILD WAS IN A SAFE VEHICLE, WHICH I THOUGHT SHE WAS WHEN WE PURCHASED THE CAR BUT NOW I'M QUESTIONING THIS DECISION.

Mileage: 57,205

I PICKED UP MY CAR LAST WEEK FROM THE DEALERSHIP AFTER HAVING THE CLUTCH REPLACED. WHEN I LEFT WORK ON MONDAY 7/15, MY CAR WOULD NOT SHIFT WHILE I WAS ACCELERATING IN TRAFFIC. IT WAS OVER 5,000 RPMS...I HAD TO GO ACROSS LANES OF TRAFFIC TO PULL MY CAR OVER AND WAS HONKED AT SEVERAL TIMES. I WAS ALSO REAR ENDED IN DEC 13, 2016 WHILE ACCELERATING BUT MY CAR SLIPPED INTO NEUTRAL.

FORD'S AUTOMATIC TRANSMISSION HAS CONSTANTLY SHUDDERED WHEN STARTING AND SHIFTS IN A JERKING, HESITATING MANNER. FORD REPLACED THE CLUTCH PLATES WHICH PROVIDED MINIMAL IMPROVEMENT. FORD HAS SAID THE WARRANTY ON THIS TRANSMISSION HAS BEEN EXTENDED TO 100,000 MILES. I BELIEVE THIS IS A SAFETY ISSUE.

Mileage: 10

CLUTCH REPLACED TWICE THEN CAR QUIT (WOULDN'T ACCELERATE WHEN GAS WAS PUSHED) IN AN INTERSECTION.

Mileage: 80,000

CAR JERKS AND SHUTTERS PULLING OUT OR AT A RED LIGHT. IN THE MOUNTAINS IT WOULDN'T EVEN PULL UP A BIG HILL TO THE CABIN. I'D HAVE TO GET A HEAD START AND COULDN'T JUST DRIVE NORMAL, IT WOULD JUST JERK! THIS IS DISTURBING SINCE I WAS ON THE SIDE OF A GIANT HILL! STARTED ROLLING BACKWARDS. WORKS ON YOUR NERVES! FORD SHOULD BUY BACK THIS CAR! I'VE BEEN COMPLAINING SINCE THE FIRST YEAR I GOT THE CAR. EVEN TO THE TENNESSEE LEMON LAW!! THIS HAS SOURED ME ON A FORD VEHICLE! IT'S JUNK!

Mileage: 70,000

VEHICLES LURCHES AND SHIMMIES WHEN TRYING TO TAKE OF , IN TOWN TRAFFIC , IT WON'T HARDLY PULL ITSELF , SHIMMIES VERY HARD AND MAKE GRINDING NOISES, LURCHES SO HARD I AM AFRAID IT IS GOING TO LURCH IN FROM OF OTHER MOVING TRAFFIC OR LURCH INTO SOMEONE IN FRONT OF ME

Mileage: 20,000

TOOK IT TO THE DEALER A YEAR AFTER I BOUGHT IT NEW, TRANS PROBLEMS ( SHUTTERING ) THEY FIXED IT , A YEAR AND A HALF LATER IT IS SHUTTERING AGAIN. I ALSO HAD A 2014 FOCUS ,DID THE SAME THING. FORD KNEW ABOUT THIS BECAUSE MY NEIGHBOR IS A PROTOTYPE MECHANIC IN DEARBORN, AND HE SAID THEY NEVER FIXED THE PROBLEM. I HAVE ALWAYS OWNED FORDS, NEVER AGAIN, IN FACT I BOUGHT A TOYOTA, AND WHEN I GET RID OF THIS POS, I WILL BUY ANOTHER TOYOTA.

Mileage: 15,000

SHORTLY AFTER PURCHASING MY FORD OWNED USED FOCUS I NOTICED A SHUDDER IN THE TRANSMISSION. I TOOK IT BACK TO THE DEALER AND WAS TOLD THE CLUTCH NEEDED REPALCED UNDER WARRANTY BUT PARTS WEREN'T AVAILABLE I WAITED 6 WEEKS FOR PARTS. THE REPAIRS TOOK ABOUT A WEEK. AFTER ABOUT 3 THOUSAND MILES WHILE TRAVELING ON AN INTERSTATE THE CAR LOST POWER. I DISCOVERED IT WOULD ONLY GO IN 1ST OR SECOND GEAR USING MANUAL SHIFTING. I WAS ABLE TO EVENTALLY GET TO MY LOCAL FORD DEALER AND WAS TOLD CLUTCH NEEDED REPLACING. ANOTHER THREE WEEK WAIT ON PARTS. IMMEDIATLY AFTER GETTING THE CAR BACK I NOTICED THE SHUDDER WAS BACK. I RETURNED TO MY LOCAL DELER WHERE I WAS TOLD ANOTHER PART IN THE TRANSMISSION WAS BROKEN. IT WAS REPLACED. I DROVE THE CAR ANOTHER 15,000 MILES WHEN THE SHUDDER CAME BACK. AGAIN I RETURNED TO THE DEALER WHERE I WAS TOLD THE CLUTCH WOULKD NEED TO BE REPLACED AT A COST OF $2,600 BECAUSE IT WAS NOW OUT OF WARRANTY. I COMPLAINED AND WAS EVENTUALLY CHARGED $1,100 FOR THE CLUTCH REPLACEMENT. I HAVE OWNED NEARLY 30 FORD VEHICLES IN MY LIFE BUT I HAVE NEVER HAD AN EXPERIENCE LIKE THIS WITH ANY OTHER. I AM PERPLEXED THAT FORD SEEMS OBLIVIOUS TO THE PROBLEMS THIS CAR HAS CAUSED.

Mileage: 32,000

THIS VEHICLE STUTTERS UPON ACCELERATION. IT'S FEELS LIKE IT'S BUCKING AFTER COMING TO A FULL STOP AND THE PUTTING THE FOOT ON THE GAS IN DRIVE.

Mileage: 13

FIRST, FROM A FULL STOPPED OR STATIONARY POSITION THEN ACCELERATING OR IN MOTION THE CAR STARTED TO PUTTING OR SLIPPING WITH THIS AUTO TRANSMISSION GEAR OR WAS HAVING A ISSUE SHIFTING FROM 1ST TO 2ND GEAR WHILE DRIVING OR HESITATING BADLY, AND THE CHECK ENGINE LIGHT CAME ON, I GOT THE CHECK ENGINE LIGHT CHECKED BY AUTO ZONE AND A PERSONAL MECHANIC AND THE HAND HELD DEVICE SHOWED EACH TIME "NO DATA FOUND" HMMM, SECOND, WHILE THE CHECK ENGINE LIGHT WAS ON AND PLACING THE CAR IN PARK, I THEN HAD TO PLACE THE CAR IN REVERSE AND THE CAR WOULD NOT MOVE IN THE REVERSE POSITION! BUT AFTER TURNING THE CAR OFF IN THE PARK POSITION AND LETTING IT SET FOR 5-10 MINS, THE CAR STARTED AND I PLACED IT IN THE REVERSE POSITION AND IT WORKED HMMM. AND THESE TWO ISSUES HAS HAPPENED TO MANY TIMES (6) FOR ME TO FEEL SAFE DRIVING THIS VEHICLE WHILE MERGING INTO HIGHWAY TRAFFIC AND DRIVING IN CITY STOP AND GO TRAFFIC NOW OR AT THIS TIME AND I'AM TAKING IT TO A FORD DEALER TO ADDRESS THIS PROBLEM TODAY. NOTE: I ONLY HAVE PICTURES OF WHEN THE CHECK ENGINE LIGHT CAME ON IN MY CELL PHONE WITH THE DIFFERENT MILEAGE WHEN THE CHECK ENGINE LIGHT CAME ON.

Mileage: 78,283

2015 FORD FOCUS HAS SEVERE SHUDDERING AND HARD SHIFTING AFTER STOPPING. WHEN FIRST MOVING FROM A STOP SIGN OR STOP LIGHT THE VEHICLE SHUDDERS AND SHIFTS HARD. FORD TOLD ME THAT THE ONLY THING I CAN DO IS TO FILE A COMPLAINT WITH NHTSA

Mileage: 75,000

WHEN PUTTING AUTO TRANS. FROM PARK TO DRIVE, TRANS. DID NOT ENGAGE, PUT IT IN REV. WITH SAME RESULTS, HAD TO PUT BACK IN PARK THEN BACK TO DRIVE FOR TRANS. TO ENGAGE. THIS HAS OCCURRED ABOUT 4 SEPARATE TIMES.

Mileage: 34,000

THE CAR SHUDDERED AND JERKED WHEN STOPPED AND ON ACCELERATION FROM A STOP. A METAL GRINDING CAN BE HEARD FROM THE ENGINE WHILE DRIVING DURING THIS JERKING FROM ACCELERATION. THE CAR WOULD LOSE POWER WHILE DRIVING. ONE TIME, THE CAR STALLED, RESULTING IN LOSE OF POWER, WHILE I WAS TURNING LEFT THROUGH AN INTERSECTION. I HAVE BROUGHT THE CAR INTO THE DEALERSHIP FOR REPAIR MANY TIMES WITH NO RESOLUTION OF THESE SYMPTOMS.

Mileage: 22,000

I WAS DRIVING 70 MILES AN HOUR ON THE EXPRESSWAY. THE CAR WITHOUT WARNING STOPPED ACCELERATING AND REDUCED TO 40 MPH IN SECONDS AS IF SOMEONE SLAMMED ON THE BRAKES. THE CAR WOULD NOT ACCELERATE. ADDITIONALLY, THIS SAME CAR HAS THE AIR CONDITIONING THAT WENT OUT. I AM TOLD ITS THE AIR COMPRESSOR WHICH IS EXPENSIVE. THE REAR CAMERA IS BROKEN AS WELL FOR NO OBVIOUS REASON. THAT WENT OUT IN THE FIRST YEAR. I TOOK IT IN AND WAS TOLD THE CAUSE WAS UNKNOWN. THIS CAR IS NOT SAFE.

Mileage: 90,000

TAKATA RECALL I JUST BOUGHT THIS CAR IN 03-08-19 I NOTICE THE CAR WHEELS, TRANSMISSION SHAKES ITS LIKE IT DIDN'T WANT TO GO WHEN YOU HIT THE GAS. I THOUGHT MAYBE ITS OUT OF LINIMENT BUT SOMETHING IS NOT RIGHT. IN MOTION IN CITY AND HIGHWAY, TURNING. I HAVE NOT TAKEN TO DEALER SHIP I SAW THAT THEY ARE SOME RECALL ON THIS CAR. IF SO WHAT NEXT DO I?

Mileage: 31,224

MY 2015 FORD FOCUS HAS HAD IT'S CLUTCH COMPLETELY REPLACED 2 TIMES SO FAR. OVER THE YEARS THE CAR HAS FREQUENTLY JERKED FORWARD WHEN ACCELERATING FROM A BRAKING POSITION, OFTEN TIMES MISSES GEARS WHEN ACCELERATING AND IS ALREADY IN MOTION, AND THE ENTIRE CAR NOTICEABLY SHUDDERS WHILE WAITING AT STOP LIGHTS. THE DEALER TOLD ME FOR YEARS THAT THESE WERE ALL NORMAL CAR OCCURRENCES AND I NEEDED TO ACCELERATE HARDER TO BREAK IN THE CAR. EVENTUALLY, ONE REP RELENTED AND EXPLAINED IT WAS A FAULTY DESIGN WITH NO SOLUTION AND THAT I'D NEED TO COME BACK IN AND HAVE THE CLUTCH REPLACED EVERY 10K MILES. UNFORTUNATELY, IT'S NOW THAT TIME AGAIN AS ALL OF THE SIGNS HAVE MANIFESTED ONCE AGAIN. SADLY, I HAVEN'T EVEN HIT 30K MILES AND A FOURTH CLUTCH IS ALREADY NEEDED.

Mileage: 27,500

EXTREME SHAKING WHILE STOPPING AND STARTING TO ACCELERATE, WILL SOMETIMES SUDDENLY START TO MOVE FORWARD AT A STOP WITH BRAKE LIGHTLY APPLIED, THIS IS A KNOWN PROBLEM AND HAS HAD CLUTCHES IN DPS6 TRANSMISSION REPLACED TWICE, WHILE AT OTHER TIMES DEALER INFORMED REPAIRS WERE NOT IN THE PARAMETERS OF REPAIR

Mileage: 17,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WOULD SPUTTER WHEN THE VEHICLE WAS STOPPED AND STARTED. ALSO, THE VEHICLE WOULD STALL BETWEEN SWITCHING GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED WITH A USED PART. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 60,002. *TR

Mileage: 60,002

I PURCHASED MY CAR NEW FROM RYAN FORD IN SEALY TX AND IMMEDIATELY STARTED HAVING TRANSMISSION PROBLEMS. I TOOK MY CAR BACK AND THEY ADJUSTED MY CLUTCH. THAT SAME DAY, THE CAR MADE A LOUD NOISE AND FELT LIKE THE BOTTOM WAS COMING OUT AS I WAS DRIVING ON THE TOLL. I TOOK MY CAR BACK AGAIN AND THEY KEPT MY CAR FOR A WEEK. THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH IT. FAST FORWARD, I CONTACTED FORD AND THEY ASKED ME TO CALL FORD RELATIONS. I TOLD FORD RELATIONS THAT IT WAS JERKING AND HESITATING. SO I TOOK MY CAR TO AUTONATION FORD HERE IN KATY, TX. THEY REPLACED THE BATTERY AND THE CLUTCH. I TOOK MY CAR BACK TO AUTONATION FORD AND EXPLAINED TO THE TRANSMISSION GENTLEMAN THAT MY DAD AND MY BOYFRIEND HAD DRIVEN MY CAR AND SAID THE TRANSMISSION WAS SLIPPING. THE SERVICE MAN DROVE IN THE NEIGHBORHOOD, NOTTINGHAM, AND SAID THERE WAS NOTHING WRONG WITH IT. SO I THEN RECEIVED A RECALL NOTICE AND I CALLED TO SCHEDULE AN APPOINTMENT AND THE LADY WHO SCHEDULES APPOINTMENTS TOLD ME THAT MY CAR WILL ALWAYS HAVE "SHUTTERING" PROBLEMS NOT MATTER HOW MANY ADJUSTMENTS OR HOW MANY TIMES THEY CHANGE MY CLUTCH. SHE SAID FORD HAS EXTENDED THEIR WARRANTY TO I BELIEVE 60K MILES. MY FIRST BRAND NEW CAR WAS A FORD EXPLORER SPORT WHICH I LOVED. I NEVER HAD A PROBLEM. I HAVE PURCHASED 2 FORD EXPLORERS, A F150, A FOCUS (BUT I DID NOT HAVE A TRANSMISSION PROBLEM), AND I LEASED A FLEX. MY CAR HAS UNDER 40K MILES AND I AM VERY FRUSTRATED THAT THE CAR WILL ALWAYS HAVE A PROBLEM. I FINANCED $25K AND I AM READY TO DROP OFF MY CAR AT THE DEALERSHIP WITH THE KEYS! I DO NOT WANT TO PUT ANYMORE MONEY INTO THIS CAR!!!!! I WILL NEVER BUY ANOTHER FORD AGAIN. I FILED A CLAIM WITH FORD BUT THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE I WAITED TOO LONG. NOBODY EVER TOLD ME THAT WHAT WAS REALLY GOING ON WITH THE CLUTCH. THEY MADE ME FEEL TO BE A STUPID LADY. I WILL SEND FURTHER DOCUMENTATION.

HAVE HAD 5 DIFFERENT OCCASIONS WERE CAR WOULD JURK VIOLENTLY ON TAKE OFF . EACH TIME THE FORD DEALER WOULD JUST RESET TIMING THAT WOULD LAST 3MO THAN I HAVE TO TAKE IT BACK TO DEALER TO HAVE IT FIXED AGAIN HAVE APPT TO GO BACK TO DEALER FOR THE 6TH TIME IN 2YEARS . NEVER GETTING IT FIXED FOR GOOD .. THEY TOLD ME FORD WILL NOT REPLACE MY TRANSMISSION. ALL THEY CAN DO IT RECALIBRATE IT ... I AM NOW TAKING IT BACK EVERY 6MO TO GET FIXED . WERE IT LAST FOR MAYBE 2 TO 3 3MO. ON TAKE OFF IT JURKS SO VIOLENT AND STAULS OUT . I HAVE ALL PAPERS WORK FOR EVERY TIME I'VE HAD TO TAKE IT IN BECOUSE OF THE VIOLENT TAKE OFF . DEALER TOLD ME THE FORD FOCUS WAS DEFECTIVE WHEN MADE N SHOULD HAVE NEVER BEEN SOLD . IM AFRAID TO DRIVE IT ANY MORE . IT HAPPENED ON CITY STREETS N ANY TIME I HAVE TO TAKE OFF SO THAT IS ALL THE TIME. .. PLEASE HELP

Mileage: 48,000

CAR HAS DELAYED QUICK ACCELERATION AND JERKING WHEN GOING FROM A STOP. WILL JERK IN ACCELERATION WHILE DRIVING AS WELL. OCCASIONALLY JERKING HAPPENS WHEN PULLING OUT FROM A PARKING LOT OR TURNING DOWN A STREET WHEN ON COMING TRAFFIC IS COMING THIS MAKES ME WORRIED BECAUSE IT COULD CAUSE A POTENTIAL ACCIDENT IF MY CAR DOES NOT GO WHEN I WANT IT TO GO AND THEN GOES WHEN IT SHOULDN'T GO. I HAVE TO LEAVE A LOT OF TIME SPACE WHEN ACCELERATING IN CERTAIN CONDITIONS. IT'S BEEN HAPPENING FOR 3 YEARS BUT HAS GOTTEN MORE AGGRESSIVE AND HASN'T CHANGED.

Mileage: 65,000

MY TRANSMISSION DOES NOT SHIFT PROPERLY ANS EVERYONE THAT I KNOW THAT HAS THIS SAME TYPE OF VEHICLE IS HAVING THE SAME PROBLEM. WHEN YOU TAKE OFF THE TRANS DOESNT SHIFT RIGHT.

Mileage: 5,000

CAR SPUTTERS, HESITATES, MAKES CLINKING NOISES WHEN ACCELERATING. ENTIRE FRONT END INCLUDING STEERING WHEEL SHAKES AND VEHICLE HESTITATES WHEN GIVEN GAS. WHEN STOPPED CAR RANDOMLY IDLES WITHOUT USING GAS PEDAL, EVEN COMPLETELY LOSES POWER AS IF OUT OF GAS REQUIRING CAR TO BE RESTARTED. ENGINE ALSO SHIFTS GEARS LATE IN RPM SEQUENCE. I HAVE ALREADY PAID FOR OUT OF POCKET THE ISSUE RELATED TO THE GAS CYCLINDER WHICH IS THE OPEN RECALL AND THESE PROBLEMS CONTINUE TO PERSIST. PROBLEM HAS PERSISNTED EVERY DAY SINCE DATE SELECTED WHIHC IS WHEN I PURCHASED VEHICLE.

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STARTED TO SHUDDER. THE VEHICLE WAS TAKEN TO TIM DAHLE FORD (LOCATED AT 2534 N 200 E, SPANISH FORK, UT 84660, (801) 798-3553) WHERE IT WAS DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

18S32 MANUFACTURER RECALL & 18V735 NHTSA RECALL. THIS RECALL WAS FIRST POSTED APPROXIMATELY 8.5 MONTHS AGO AND I STILL HAVE NOT HEARD ANYTHING ABOUT BRINGING IT IN FOR REPAIR. THIS IS A HUGE SAFETY CONCERN AND I HAVE A CHILD I TRANSPORT IN IT DAILY. I WANT AND NEED THIS RECALL RESOLVED ASAP AS I WILL SOON BE TRANSPORTING ANOTHER YOUNG CHILD. I CAN FEEL IT ACTING FUNNY AS IF SOMETHING ISN'T MOVING PROPERLY OR IT IS STALLING LIKE IT ISN'T GETTING FUEL WHEN I AM MOVING WHETHER IT'S SLOW FAST, SHORT DISTANCE OR LONG DISTANCE AND HAS BEEN HAPPENING MORE AND MORE CONSISTENTLY FOR THE LAST MONTH OR TWO

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE AFTER MAKING A COMPLETE STOP, THE VEHICLE STALLED. THE VEHICLE FINALLY ACCELERATED AFTER APPLYING STRONG PRESSURE TO THE ACCELERATOR PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BARTOW FORD (9090 E ADAMO DR, TAMPA, FL 33619 (813) 246-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT ONLY PART OF THE VEHICLE WOULD BE COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 29,600.

Mileage: 29,600

TOOK MY CAR FOR TCM REPAIR - DEALERSHIP FOUND ANOTHER SENSOR ISSUE NEEDING TO BE REPLACED 4 DAYS LATER TRANSMISSION FAULT SERVICE NOW AND HILLSIDE ASSIST UNAVAILABLE ERRORS CAME ON. WHEN ACCELORATING FROM A STOP THE CAR HAS A HARD TIME SHIFTING GEARS. CAR IS BACK AT DEALERSHIP BUT THE MECHANICS AND SERVICE DIRECTOR SAY THEY HAVE NEVER HEARD OF SUCH ISSUES. IT IS ALL OVER THE INTERNET(OVER 4971 COMPLAINTS) ABOUT FORD FOCUS TRANSMISSION ISSUES

Mileage: 71,000

THIS VEHICLE IS EQUIPPED WITH THE 6 SPEED TRANSMISSION THAT FORD AS HAD SO MUCH TROUBLE WITH, HOWEVER THEY WILL NOT REPAIR THE PROBLEM THAT CAUSES THE SHUDDER AS THEY SAY IT FALLS OUT OF THE BUILD DATES. THE CAR ONLY HAS 80,000 MILES ON IT AND SHOULD NOT BE HAVING TRANSMISSION PROBLEMS. IF THERE IS A PROBLEM THAT THEY HAVE ALREADY RECALLED OR PUT OUT A TSB FOR HE DPS6 AUTOMATIC TRANSMISSION, IT SHOULD BE FIXED. WHEN ACCELERATING FROM A STOP THERE IS TRANSMISSION SHUDDER OCCASIONALLY. IT DOESN'T DO IT ALL THE TIME, BUT A LOT OF THE TIME. THIS IS THE SAME THING OTHER PEOPLE ARE FIGHTING WITH JUST A FEW WEEKS PRIOR BUILD DATE. THIS SEEMS TO HAPPEN WHEN YOU ARE TAKING OFF, SOMETIMES WHEN IT SHIFTS TO 2ND GEAR. MOST EVERY TIME IT DOES IT YOU CAN BET YOU ARE PULLING INTO HEAVY TRAFFIC AND ITS GOING TO CAUSE AN ACCIDENT. THE FIRST TIME I NOTICED THIS I HAD JUST DRIVEN ABOUT 400 MILES. SINCE THEN IT HAS BEEN NOTICED MORE.

Mileage: 80,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HAD DIFFICULTY ACCELERATING, SHOOK, AND THE TRANSMISSION DOWNSHIFTED INTO A LOWER GEAR WHILE DRIVING 35 MPH. LARRY H. MILLER FORD MESA (460 E AUTO CENTER DR, MESA, AZ 85204, (480) 569-7713) STATED THAT THEY DIAGNOSED THE FAILURE ON A COMPUTER AND IT CHECKED OUT WITH NO ISSUES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC PRIOR TO THE DEALER AND THEY STATED THAT THE TRANSMISSION WAS STILL COVERED UNDER THE ORIGINAL WARRANTY. THE VEHICLE WAS THEN TOWED TO THE DEALER AND REPAIRED. THE FAILURE RECURRED AND WORSENED. THE VEHICLE WAS CURRENTLY BACK AT THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE FIRST GEAR WAS MALFUNCTIONING AND SLIPPING. THE VEHICLE WAS TAKEN TO ROB SIGHT FORD (13901 WASHINGTON ST, KANSAS CITY, MO 64145, (816) 396-6100) WHERE THEY REPLACED THE CLUTCH. AFTER THE REPAIRS, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS. THE MANUFACTURER STATED THAT THERE WAS A DESIGN FLAW WITH THE DOUBLE CLUTCH SYSTEM AND DID NOT OFFER ASSISTANCE WITH THE REPAIRS. THE MANUFACTURER PROVIDED A CASE NUMBER AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 37,086.

Mileage: 37,086

I WAS DRIVING THE FORD FOCUS (2015) ABOUT 40 M/HR WHEN IT SUDDENLY STALLED AND THE TRANSMISSION STARTED TO ACT WEIRD. SERVICE ENGINE CAME ON AND I READ THE CODE AS P090C. I HAD TO CONTROL THE CAR RIGHT AWAY AS IT STALLED. READ A LOT ABOUT THIS CODE ONLINE AND IT SEEMS TO BE A COMMON REPORTED PROBLEM WITH THE FORD FOCUS, AND THERE IS HIGH SAFETY CONCERNS AS WELL AS REOCCURRING ISSUES EVEN AFTER REPAIRS ARE COMPLETED.

Mileage: 73,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE POWERED DOWN AS IF IT WERE IN NEUTRAL. THE VEHICLE ALSO HESITATED WHILE SWITCHING GEARS. THE VEHICLE JUMPED VIOLENTLY AND BEGAN TO FAIL AFTER 20,000 MILES. THE VEHICLE WAS TAKEN TO LIBERTY FORD VERMILLION (4215 LIBERTY AVE, VERMILION, OH 44089, (440) 967-6191) WHERE IT WAS DIAGNOSED THAT THE TEST STATED THAT THE VEHICLE NEEDED A NEW CLUTCH, AND OIL CHANGE. SHORTLY AFTER, THE REPAIR FAILED. THE CONTACT HAD THE VEHICLE REPAIRED FOUR TIMES, BUT NONE OF THE REPAIRS SERVICED THE VEHICLE PROPERLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. *JS *AS*JB

Mileage: 73,000

I HAVE HAD A FAULTY TRANSMISSION SINCE THE DAY I BOUGHT THE CAR AND AS A SINGLE MOTHER, I CAN NOT AFFORD TO BRING THE CAR IN FOR SERVICING EVERY OTHER DAY. THIS TRANSMISSION IS DANGEROUS. IT SHUTTERS AND JOLTS VERY HARD AND IS CREATING DANGEROUS DRIVING CONDITIONS FOR ME AND ANYONE ELSE ON THE ROAD. VEHICLE IS IN MOTION WHEN I AM NOTICING THE PROBLEMS. I WAS ALSO TOLD THAT IT WAS MY FAULT AND THAT THE JOLTING AND SHUTTERING IS NORMAL....WHICH IT IS NOT.

Mileage: 450

I HAVE A 2015 FORD FOCUS SE AND I HAVE MAINTAINED MY VEHICLE. THE TRANSMISSION ABOUT 3 MONTHS AGO HAS STARTED SLIPPING. IT SHOWS NO CODES BUT THE POWER IS DECREASED, IT HESITATES AND JERKS WHEN PULLING OUT AND IT STICKS WHEN SHIFTING. I WORK AT A TIRE AND AUTO GARAGE AND HAVE HAD IT LOOKED OVER.

Mileage: 71,000

WHEN PUTTING MY 2015 FORD FOCUS IN REVERSE FROM PARK IT WENT FORWARD. I REPEATED THIS ACTION 3 TIMES BEFORE IT FINALLY REVERSED! I COULD HAVE GONE DOWN INTO A RAVINE! TOOK THE FORD FOCUS TO RIVERTOWN FORD AND THEY HAD THE CAR FOR 3 DAYS BUT COULD NOT "DUPLICATE" THE COMPLAINT SO THEY COULD NOT FIX IT UNDER WARRANTY. ALSO, THE TRANSMISSION JERKS FORWARD WHEN PUT IN MOTION AND SHAKES WHEN SLOWING DOWN.

Mileage: 110,000

UPON ACCELERATION MY CAR WILL SKIP AND JUMP. I AM TOLD BY A FORD DEALERSHIP THAT THE CLUTCH HAS TO BE REPLACED AND STOP AT ANY POINT WHILE DRIVING. I'VE REACHED AND FOUND OUT THE SAME MAKE, MODEL, YEAR HAVE THE SAME PROBLEM.COSTING $1980.00 IN REPAIRS. IT'S A SAFETY ISSUE , IT SHOULD BE A RECALL ISSUE.REPAIRS ON SAME TYPE OF CAR ARE BEING DONE WEEKLY 2 TO 3 AT A TIME.

Mileage: 67,567

MY VEHICLE SHUTTERS AT LOW SPEEDS WHEN PUSHING ON ACCELERATOR, ESPECIALLY AFTER STOPPING AS AT A STOPLIGHT. FORD HAS REPLACED THE CLUTCH ONCE ALREADY FOR THIS PROBLEM. HOWEVER THE PROBLEM HAS SURFACED AGAIN. NOW, WHILE DRIVING ON THE HIGHWAY THE RPMS WILL ESCALATE FOR NO APPARENT REASON. ALSO THE TRANSITION FROM ONE GEAR TO ANOTHER SEEMS AS IF IT IS SLIPPING OR MISSING, AT ANY SPEED. FORD DEALER LOOKED AT IT AND SAID THE CLUTCH NEEDS TO BE REPLACED AGAIN. THE PRICE IS $1253.00.

Mileage: 78,000

WHEN ACCELLAERATING FROM A COMPLETE STOP THE TRANSMISSION JERKS

Mileage: 67,950

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE HESITATED, FELL OUT OF GEAR, AND DECELERATED. THE VEHICLE PERFORMED AS IF IT WERE IN NEUTRAL. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT IT TOOK UP TO THREE ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO HERRING FORD (LOCATED AT 820 MEMORIAL BLVD, PICAYUNE, MS 39466, (601) 798-8682) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE AND CLUTCH ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 153,000.

Mileage: 153,000

I'M HAVING PROBLEMS WITH MY FORD FOCUS 2015 (75000 MILES). WHEN ACCELERATING QUICKLY INTO AN INTERSECTION, THERE IS A DELAY IN ACCELERATION. WHEN IT COMES TO DECELERATION, MY VEHICLE CANNOT PROPERLY DOWNSHIFT, EVEN WHEN I APPLY THE BRAKES, THE VEHICLE LURCHES FORWARD. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY HAVE TOLD NO LIGHT ON DASH, NO TMC. THEY KEEP INSISTING IS THE CLUTCH THAT NEEDS TO BE REPLACED AND DON'T WANT TO REPLACE THE TMC. DEALERSHIP IN RUTHERFORD

I PREVIOUSLY MAILED SOME INFORMATION IN ABOUT THE POWERSHIFT TRANSMISSION ERROR, THE FOLLOWING IS AN INTERACTION WITH FORD IN 2017 ATTEMPTING TO RESOLVE THIS CONCERN: "[email protected] TUES 8/1/2017 8:20 PM NAME[XXX] FIRSTNAME[XXX] LASTNAME[XXX] VIN[XXX] ZIP CODE63101 EMAIL[XXX] A FORD REPRESENTATIVE WILL BE WITH YOU SHORTLY. [XXX] SAYS: HELLO [XXX]. MY NAME IS [XXX]. HOW CAN I HELP YOU? [XXX] SAYS: GREAT DAY, I WAS ATTEMPTING TO FIND OUT WHAT TYPE OF TRANSMISSION MY VEHICLE HAS AND WAS WONDERING IF YOU ALL COULD FIND OUT FROM THE VIN? [XXX] SAYS: I'LL BE HAPPY TO ASSIST YOU! PLEASE GIVE ME A MOMENT TO LOOK INTO THAT. [XXX] SAYS: THANKS SO MUCH FOR WAITING. UPON RESEARCH, YOUR VEHICLE IS EQUIPPED WITH A 6 SPEED AUTO TRANSMISSION DPS6. I THIS INFORMATION HELPS. DID YOU HAVE ANY OTHER QUESTIONS [XXX]? [XXX] SAYS: YES, IS THIS MODEL A POWERSHIFT, OR SOME OTHER TYPE OR IS THERE ANY DIFFERENCE IN POWERSHIFT WITH OTHER TRANSMISSION TYPES? [XXX] SAYS: LET ME CHECK FOR YOU. [XXX] SAYS: I AM STILL RESEARCHING. I'LL BE WITH YOU SHORTLY. [XXX] SAYS: COOL, NO RUSH ♥ [XXX] SAYS: I APPRECIATE YOUR PATIENCE. IT APPEARS YOUR VEHICLE HAS A DUAL POWER SHIFT. [XXX] SAYS: THANK YOU... I DON'T REALLY HAVE ANY OTHER QUESTIONS AT THE MOMENT.... CAN I REACH BACK OUT IF I DO? [XXX] SAYS: ABSOLUTELY! WE ARE AVAILABLE MON-FRI 8:30AM-10:30PM EST, SATURDAY 11:00AM-7:00PM EST. [XXX] SAYS: THANK YOU SO MUCH, HAVE A BEAUTIFUL WEEK [XXX] SAYS: YOU'RE WELCOME, ENJOY YOU WEEK AS WELL! ____________ THANK YOU FOR CHATTING WITH FORD MOTOR COMPANY, PLEASE TAKE A SHORT SURVEY TO RATE MY SERVICE. CLICK ON THE SMALL "X" IN THE TOP RIGHT HAND CORNER TO LAUNCH THE SURVEY." VEHICLE IS CURRENTLY BEING SERVICED BY BOMMARITO FORD FOR FUEL PUMP.TRANSMISSION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *TT

Mileage: 5,000

WILL DRIVING DOWN THE STREET THE OTHER DAY MY CAR STALLED OUT WELL DRIVING THIS IS NOT THE FIRST TIME THIS HAS HAPPENED NOT ONLY THAT BUT WHEN YOU ACCELERATE MY CAR GRINDS WHILE SHIFTING GEARS THE FORD DEALERSHIP ALREADY TOLD ME IT'S DUE TO MY RECALL ISSUE BUT WHEN ASKED TO FIX IT THEY TOLD ME I WAS GOING TO HAVE TO PAY THEM FIRST MY CHILDREN WERE IN MY CAR HAD WE BEEN ON THE HIGHWAY WE COULD HAVE BEEN DEAD SOMETHING NEEDS TO BE DONE ABOUT THIS NEEDS TO BE DONE AS SOON AS POSSIBLE BECAUSE I AM TELLING YOU RIGHT NOW IF SOMETHING HAPPENS TO ME OR MY FAMILY I WILL HOLD WHOEVER IS READING THIS EMAIL AND FORWARD PERSONALLY RESPONSIBLE

Mileage: 65,987

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE JERKED. WHEN THE CONTACT RELEASED THE ACCELERATOR PEDAL, THE JERKING STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHAWNEE MISSION FORD (11501 SHAWNEE MISSION PKWY, SHAWNEE, KS 66203 (913) 631-0000) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

CLUTCH IN TRANSMISSION SLIPS. RECALLED ON OTHER MODELS BUT NOT THIS ONE. CAUSES CAR TO NOT TAKE OFF SMOOTHLY, JITTERS BAD ENOUGH TO SHAKE THE CAR.

Mileage: 83,000

I WAS DRIVING MY CAR AS NORMAL AND PULLED IN TO PARK. I REVERSED AND TRIED TO GO FORWARD BUT THE CAR WOULDN'T BUDGE. I TOOK MY CAR IN ABOUT A MONTH A GO TO GET AN OIL CHANGE AND THE PROBLEM LOOKED AT AND I WAS TOLD TO JUST COME IN ON MY NEXT SERVICE AND GET THE PROBLEM TAKEN CARE OF. NOW THE PROBLEM HAS TURNED INTO MY CAR NOT BEING ABLE TO MOVE FORWARD

Mileage: 75,500

BROUGHT THE CAR BRAND NEW, ENJOYED DRIVING IT BUT THEN A YEAR LATER THE CAR WOULD FEEL LIKE IT WOULD STALL BUT IT WOULDN'T STALL THEN WHEN BRAKING IT WOULD ACCELERATE MORE. TOOK IT TO THE DEALERSHIP AT HONOLULU FORD 1370 N. KING STREET HONOLULU, HI 96817 FOR AN OIL CHANGE AND TOLD THEM ABOUT IT ALSO TOLD THEM I GOT A RECALL LETTER IN THE MAIL AND SHOWED IT TO THEM BUT ALL I GOT WAS "OH YOU DON'T HAVE TO WORRY ABOUT THAT RIGHT NOW"! RECENTLY I HAVE CALLED THE DEALERSHIP ABOUT THE RECALL AND STILL NOTHING. THE CUSTOMER SERVICE IS TERRIBLE AND VERY RUDE.I DON'T KNOW WHAT TO DO SO THE ONLY THING I CAN DO IS CALL THEM EVERY WEEK AND ASK ABOUT THE RECALL.

TRANSMISSION HESITATES TO SHIFT AND SOMETIMES WORKS UN-EXPECTEDLY. TRYING TO MAKE IT GO IN A TRAFFIC SITUATION IS VERY DANGEROUS AND IT JUMPING INTO ACTION MAKES IT DANGEROUS AS WELL DOUBLE CLUTCH IS NOT CONSISTANT.

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE TRANSMISSION SHIFTED IMPROPERLY AND CAUSED THE ENGINE TO REV VERY HIGH WHILE ATTEMPTING TO ACCELERATE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. KING COLONIAL FORD (3565 COMMUNITY RD, BRUNSWICK, GA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNKNOWN.

Mileage: 60,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING 25-30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STARTED TO VIBRATE ABNORMALLY. THE VEHICLE WAS TAKEN TO MORRISTOWN FORD INC (LOCATED AT 1112 W MORRIS BLVD, MORRISTOWN, TN 37813, (423) 586-5520) WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC CLUTCH IN THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. .*BF CONSUMER STATED CAR RUNS WELL EXCEPT TRANSMISSION, IT SHUTTERS AND SHAKES HAS BEEN FIXED ONE TIME IN 2017. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Mileage: 35,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION CAUSED THE VEHICLE TO JERK AND THE TRANSMISSION OVERHEATING INDICATOR ILLUMINATED SEVERAL TIMES. IN ADDITION, THE ENGINE WAS NOT FUNCTIONING NORMALLY. THE VEHICLE DROVE ROUGHLY AND THERE WAS A REDUCTION IN POWER AND SPEED, WHICH COULD CAUSE THE VEHICLE TO STALL. NORTH COUNTY FORD (450 W VISTA WAY, VISTA, CA 92083, 1-(888) 833-0634) STATED THAT CAMPAIGN NUMBER: 18S32 (STUCK CANISTER PURGE VALVE MAY CAUSE A STALL) COULD REMEDY THE FAILURE. THE VEHICLE REMAINED AT THE DEALER AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING, THE FUEL GAUGE WARNING INDICATOR ILLUMINATED AND FAILED TO PROVIDE AN ACCURATE READING. IN ADDITION, WHILE DRIVING, THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SHEEHY FORD OF WARRENTON AT (540) 423-0904 (LOCATED AT 6443 LEE HWY, WARRENTON, VA 20187) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

Mileage: 80,000

THE TRANSMISSION IS SHUTTERING AND SOMETIMES MAKES LONG HESITATIONS TO SHIFT. THIS IS DANGEROUS AND NEEDS TO BE RECALLED. I TOOK IT TO TIDWELL FORD IN KENNESAW, GA AND THEY TOLD ME ITS NORMAL AND UNTIL A CODE (WRENCH) LIGHTS ON MY DASH, THEY CANNOT DO ANYTHING. I BOUGHT THE CAR WITH 48K ON THE MILEAGE AND NOW HAVE 54K. THE TRANSMISSION (POWERTRAIN) IS WARRANTIED TO 60000. I AM AFRAID THIS IS GOING TO BE A DISASTER. I WOULD LIKE THE CAR FIXED OR ANOTHER CAR. THE GEARS GRIND AND NOISES HAPPEN WHEN TURNING. I NEED A RESOLUTION ON THIS BEFORE MY WARRANTY RUNS OUT CODE OR NO CODE. I JUST PICKED MY CAR UP AND IT IS STILL SHUTTERING. TIDWELL FORD DID NOT HELP ME.

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT SHIFT INTO GEAR AND THE VEHICLE JERKED. OCCASIONALLY, THE VEHICLE WOULD JERK AFTER SWITCHING GEARS. PREVIOUSLY, THE VEHICLE ACCELERATED ON ITS OWN AND WITHOUT WARNING WHILE IDLING AT A STOP LIGHT. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXCESSIVE FORCE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PAUL CERAME FORD (11400 NEW HALLS FERRY ROAD, FLORISSANT, MO 63033, (314) 838-2400) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

AUDIBLE CLICKING NOISE WHEN TURNING CORNERS. SHUDDERING, SPUTTERING WHEN TAKING OFF FROM RED LIGHT. DECELERATION WHILE DRIVING IN TOWN, WHILE DRIVING GEARS CHANGING WITHOUT MY KNOWLEDGE, THRUSTING INTO GEAR WHILE MOVING. CLUTCH REPLACED 2017. ALL OF THIS STARTED HAPPENING ABOUT 4 MONTHS AFTER I BOUGHT CAR FROM YOU MENTIONED DEALER, NEW. SO, SINCE 2015, ONGOING ISSUES STATED ABOVE. FORD TELLS ME IT'S ALL MY IMAGINATION.

Mileage: 24,000

WHILE ACCELERATING THE VEHICLE DOESN?T KNOW WHEN TO SHIFT INTO GEARS CAUSING THE VEHICLE TO SHUDDER AND MAKE A RATTLING NOISE. RECEIVED A CODE SAYING ?TRANSMISSION FAULT, SERVICE NOW.? WHILE HITTING BUMPS THE VEHICLE MAKES A CRUNCHING NOISE.

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO VIBRATE AND THE TRANSMISSION STARTED TO SHIFT ERRATICALLY. ADDITIONALLY, THE "TRANSMISSION HOT, TURN OFF VEHICLE FOR FIVE MINUTES" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO BALISE FORD (1979 BOSTON RD, WILBRAHAM, MA 01095, (413) 306-3049) WHERE IT WAS DIAGNOSED THAT THE SHIFT ACTUATOR SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,274.

Mileage: 93,274

WHILE ACCELERATING THE VEHICLE DOESN'T KNOW WHEN TO SHIFT INTO GEARS CAUSING THE VEHICLE TO SHUDDER AND MAKE A RATTLING NOISE. RECEIVED A CODE SAYING 'TRANSMISSION FAULT, SERVICE NOW.' WHILE HITTING BUMPS THE VEHICLE MAKES A CRUNCHING NOISE.

Mileage: 87,000

MY TRANSMISSION HAS BEEN GIVING ME A HARD TIME AND IT DOESN'T GET ANY POWER. IT ALSO RUNS VERY ROUGH. I HAVE TO TRAVEL 45 MINUTES TO A MOTOR COMPANY BUT THEY DON'T FIX IT BECAUSE IT'S A "TAKATA RECALL" I DON'T WANT TO GET STRANDED AND BROKEN DOWN ON THE HIGHWAY. I NEED A DEPENDABLE CAR BECAUSE I'M DISABLED. I WANT MY CAR FIXED OR A NEW ONE ASAP. I NOTICED THE PROBLEMS WHEN I WAS DRIVING IT IN MOTION RIGHT AS SOON AS I PURCHASED IT ON 10/2016 IN CITY LIMITS.

Mileage: 43,000

THE "DRY" CLUTCH WENT OUT AS I WAS DRIVING UPHILL, REDUCING MY MOVEMENT TO A JERKING, STUTTERING MOTION THAT JUST BARELY ALLOWED ME TO DRIVE TO DEALERSHIP. THIS CLUTCH FAILURE FOLLOWS MONTHS OF STUTTERING, JERKING AT LOW SPEEDS AS IF THE CAR WOULD STALL. TAKING THE CAR FOR REGULAR MAINTENANCE FOUND "NOTHING WRONG." THIS CLUTCH HAD ALREADY BEEN REPLACED ONCE AT ONLY 26,700 MILES .FOCUS HAD 68,000 MILES WHEN IT WANT BAD AGAIN. DEALERSHIP REPORTS SEEING MANY PROBLEMS WITH THIS "DRY" CLUTCH. FORD WILL NOT RECOGNIZE DANGER ASSOCIATED WITH IT.

Mileage: 68,316

2015 FORD FOCUS DUAL CLUTCH POWERTRAIN TRANSMISSION SHUTTERS AND SPUTTERS UPON TAKEOFF, REVS UP AT VERY LOW SPEEDS. DOESNT WANT TO ACCELERATE RIGHT AWAY. I BOUGHT THE CAR WITH 55000 MILES ON IT AND HAS BEEN AN ISSUE SINCE. NOW ITS GOING TO COST 1500 DOLLARS TO FIX AS MY PERSONAL WARRANTY NOR FORD WILL COVER THE CLUTCH REPLACEMENT, EVEN THOUGH THIS IS AN ONGOING PROBLEM IN THIS VEHICLE!

Mileage: 55,000

THERE WAS A RECALL FOR THE FUEL PURGE VALVE GETTING STUCK AND NOT ALLOWING MY CAR TO STAY ON AFTER TURNING MY CAR ON IT WILL RUN FOR 5 TO 10 SECONDS BEFORE IT STALLS DUE TO LOSS OF FUEL. I TOOK MY CAR TO FORD DEALERSHIP AND THEY SAID THEY DID NOT HAVE THE PART TO REPLACE IT, BUT THEY TOOK MY CAR IN, ONCE I GOT MY CAR THE VERY SAME DAY BACK. IT DID IT AGAIN THE NEXT MORNING. I HAVE TRIED FUEL CLEANERS TO RESOLVE THE PROBLEM BUT IT STILL PERSISTS, IT STALLED ON ME WHILE DRIVING ON THIS PAST MONDAY, AND NOW WHEN I TRY TO SEARCH FOR THE RECALL FOR INFORMATION IT LOOKS LIKE IT WAS TAKEN OFF FROM THEIR WEBSITE. THE ISSUE IS NOT FIXED AND THEY DO NOT HAVE THE PART? AS A CONSUMER WHAT CAN WE DO TO FIX A DEFECT FROM MANUFACTURING. MY CAR IS A 2015 FORD FOCUS WITH 75K MILES AND THERE WAS ISSUES WITH THIS CAR FROM THE START, INCLUDING THE KNOWN ISSUE ABOUT THE DUAL CLUTCH TRANSMISSION WHERE IT STUTTERS AND SHAKES WHILE TRYING TO CHANGE GEARS AND TAKE OFF FROM FULL STOP. THIS CAR SHOULD BE CONSIDER A LEMON CAR AND NO ONE SHOULD BUY IT. THIS IS FRAUD BY FORD AND THEY KNOW IT.

Mileage: 75,000

IVE HAD MY LUG NUTS SWALLON AND UNABLE TO CHANGE MY OWN TIRE. ON THREE DIFFERENT OCCASIONS. NAIL IN MY TIRE. TOOK IT TO THE DEALERSHIP IMMEDIATELY THE CLAMPED 2 TIMES THAT THEY FIXED MY LUG NUTS AND NEVER DID. IVE SPOKE TO SEVERAL OTHER FOCUS OWNERS AND HAVE THE SAME ISSUE. THE POWER TRAIN CLUTCH HAS BEEN REPLACED 4 TIMES IN THE LAST THREE IN A HALF YEARS. IVE HAD MY CAR STALL OUT IN ME SEVERAL TIMES AT A STOP LIGHT. IT TAKES IT A MINUTE TO SLIP INTO REVERSE. DOESNT MATTER WHAT GEAR YOU ARE SWITCHING IT FROM IT WILL GO INTO NETURAL/PARK BEFORE CLICKING INTO REVERSE.

Mileage: 51,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE STOPPED ON A HILL, THE VEHICLE ROLLED BACKWARDS AND THEN FORWARD BEFORE STOPPING. THE DEALER (WEBER HARRIS FORD, 433 BALDWIN ST, MEADVILLE, PA 16335, (814) 350-7309) STATED THAT THERE WAS NO FAILURE; HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT A DIAGNOSTIC TEST WOULD COST APPROXIMATELY $1,500. THE FAILURE RECURRED AND THE NEW OWNER OF THE DEALER DIAGNOSED THAT THE VEHICLE HAD DUAL CLUTCHES, WHICH WOULD COST $1,300 TO REPAIR. THE VEHICLE WAS REPAIRED A WEEK LATER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT WAS ADVISED TO KEEP THE REPAIR RECORDS FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

MY VEHICLE BUCKS EVERY TIME I ACCELERATE. I WAS TOLD IT IS SUPPOSED TO BE THIS WAY, BUT IT FEELS LIKE IT THE TRANSMISSION IS SLIPPING WHEN I FIRST ACCELERATE AND SOMETIMES AS I GO THROUGH THE GEARS.

COOLANT RESERVOIR CRACKED, LOST A LOT OF COOLANT WHICH CAUSED MY ENGINE TO OVERHEAT. WAS DRIVING DOWN ROAD AND NOTICED MY COOLANT ENGINE SENSOR OVERHEATING. STOPPED THE CAR IN A PARK.

Mileage: 37,000

ON THURSDAY EVENING, 11/22/2018, I WAS COMING TO A STOP AT A LIGHT ON A CITY STREET (SPEED LIMIT 35) WHEN MY CAR STALLED WITHOUT WARNING. MOVING AT MOST 25 MPH WHEN IT OCCURRED, THE OIL AND BATTERY LIGHTS CAME ON AS I SLOWED. I TRIED ACCELERATING SLIGHTLY TO DIAGNOSE THE ISSUE, AND NOTHING HAPPENED. I ATTEMPTED TO PULL INTO THE LEFT TURN LANE (MOSTLY OUT OF TRAFFIC) BUT FOUND MY POWER STEERING WAS COMPROMISED. I TURNED ON MY HAZARDS, PARKED, AND TURNED OFF THE CAR, WAITED 5 SECONDS, AND RESTARTED THE CAR WITH NO TROUBLE. I WAS SHAKEN, BUT THANKFULLY NO DAMAGE TO THE CAR OR INJURIES TO MYSELF OR OTHERS. 2 WEEKS PRIOR TO THE STALL, I HAD MY TRANSMISSION SERVICED, AND I WAS MADE AWARE OF FORD MANUFACTURER RECALL NUMBER 18S32 AND THAT MY CAR WAS ONE OF THE AFFECTED. WHEN MY CHECK ENGINE LIGHT CAME ON A WEEK AFTER SERVICE, ERROR CODE P2195 (BANK 1/SENSOR 1 LEAN) CAME UP, AND THEN WENT AWAY. I WAS TOLD IT WAS STILL SAFE TO DRIVE AND CONTINUED TO DO SO. I WAS ON MY WAY TO MY PARENTS' HOUSE FOR THANKSGIVING WITH THE INTENT TO STAY OVERNIGHT AND HAVE MY DAD WORK ON THE CAR IN THE MORNING WHEN THE CAR STALLED WITH A 3/4 FULL TANK OF GAS, DESPITE FORD'S ADVICE THAT THE CAR SHOULD BE SAFE TO OPERATE WITH MORE THAN A HALF TANK. MY AIR FILTER WAS REPLACED, AND 5 DAYS LATER THE ENGINE LIGHT COMES ON AGAIN, SAME CODE. I SCHEDULED SERVICE WITH FORD, AND THEY VERIFIED THAT THE ENGINE CODE AND THE STALL ARE RELATED TO THE RECALL.

Mileage: 50,400

CHATTERING,SLIPPING OF TRANSMISSION WHEN ACCELERATING FROM STOP.DOESN'T ALWAYS HAPPEN.

Mileage: 20,900

I CONTACTED FORD REGARDING SAFETY RECALL NOTICE 18S07 / NHTSA RECALL 18V-169 AND ASKED WHY MY VIN NUMBER WAS NOT INCLUDED IN THIS RECALL. MY FORD FOCUS 2015 WAS MANUFACTURED ON MARCH 20, 2015, IN THE SAME MICHIGAN PLANT AND IS EXPERIENCING THE SAME CLUTCH SHUDDERING AS DESCRIBED IN YOUR RECALL NOTICE. FORD'S ANSWER WAS THAT VIN NUMBERS ARE THE SOLE METHOD FOR DETERMINING RECALLS. THEY CLEARLY DID NOT THROW THE NET FAR ENOUGH TO COVER THEIR QUALITY AND DESIGN ISSUES. AFFECTED VEHICLES EQUIPPED WITH 1.0L FOX GTDI OR 1.6L SIGMA GTDI ENGINES WITH B6 MANUAL TRANSMISSIONS MAY EXPERIENCE CLUTCH SLIP WHICH CAN LEAD TO A POTENTIALLY DANGEROUS SITUATION. THIS VEHICLE IS DRIVEN BY MY DAUGHTER AND SHE EXPERIENCES SHUTTERING WHEN SHE ACCELERATES THE VEHICLE. SHE DOESN'T HAVE ENOUGH POWER TO ACCELERATE QUICKLY WHICH COULD EASILY CAUSE AN ACCIDENT AS SHE PULLS OUT IN TRAFFIC. I HAVE READ ABOUT MANY OTHER PEOPLE HAVING THE SAME SCARY EXPERIENCE WHILE ACCELERATING AND THEIR FRUSTRATION AND CONFUSION ABOUT WHY THEIR FOCUS WAS NOT INCLUDED IN THE RECALL. I WOULD LIKE FORD TO RE-EXAMINE HOW THEY DETERMINED THE VIN NUMBERS AFFECTED AND WHY MY VEHICLE WAS NOT INCLUDED SINCE IT CLEARLY HAS THE SAME POTENTIALLY DANGEROUS ISSUE. YOUR HELP WOULD BE APPRECIATED.

Mileage: 70,000

THE CAR SHAKES AND STUTTERS IN LOWER GEAR AND IT IS VERY DANGEROUS. WHEN I GO FROM A STOP INTO FIRST GEAR THE CAR WILL NOT IMMEDIATELY START AND WHEN IT DOES, IT SHUTTERS. THE WHOLE CAR SHAKES WHEN I AM DRIVING IN THE CITY BECAUSE OF THE START/STOP. THIS IS GOING TO CAUSE AN ACCIDENT. OTHER FORD FOCUS CARS FROM 2015 ARE RECALLED, BUT MINE IS NOT FOR SOME REASON. THE TRANSMISSION IS GOING TO FAIL AND I ASKED FORD TO HELP RE-SET THE TRANSMISSION OR REPLACE IT, AND THEY WILL NOT. PLEASE HELP ME.

Mileage: 41,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHEN HE DEPRESSED THE ACCELERATOR PEDAL TO DRIVE FORWARD, THE VEHICLE SEIZED. THE FAILURE OCCURRED INTERMITTENTLY AND WITHOUT WARNING. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO DCH FORD OF EATONTOWN (67 NJ-36, EATONTOWN, NJ 07725, 732-982-4222) WHERE IT WAS DIAGNOSED THAT THE CLUTCH FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Mileage: 55,000

ON OR ABOUT 9/23/2018 AND WHILE DRIVING MY FORD FOCUS HB SE, I RECEIVED AN ERROR MESSAGE ON MY DASH THAT READ "TRANSMISSION FAULT SERVICE NOW". I WAS ABLE TO PULL OVER SAFELY AND LATER WAITED FOR A TOW TO MY HOME. ON 9/25/2018 I CONTACTED A FORD DEALERSHIP NEAR MY HOME (SUBURBAN FORD OF FERNDALE) IN MICHIGAN. THE CAR WAS TOWED ON 9/28/2018 TO SUBURBAN FORD DEALERSHIP FOR SERVICE. INITIALLY, THE THINKING WAS THE TRANSMISSION MODULE (TCM) NEEDED SERVICING, HOWEVER THE SERVICE DEPARTMENT INFORMS ME THAT THE DUEL-CLUTCH COMPONENT IS DEFECTIVE AND NEEDS REPLACING. I FURTHER UNDERSTAND THAT I'M NOT ALONE WITH THIS ISSUE. THE CAR HAS 62,056 MILES ON THE ROAD AND HAS HAD TYPICAL MAINTENANCE (TIRES, OIL CHANGE, ETC.). WHILE FORD'S EXTENDED WARRANTY COVERS TCM, CUSTOMERS, SUCH AS MYSELF, HAVING ISSUES WITH DEFECTIVE DUAL-CLUTCH ARE HAVING TO COME OUT OF POCKET FOR REPAIRS. THIS VEHICLE HAS MERELY 62,056 ROAD MILES NOT 162,056 MILES.

Mileage: 62,056

2015 FORD FOCUS SE SHUDDERS WHEN STARTING FROM 1-2ND GEAR, I FEEL LIKE THIS IS A SAFETY ISSUE. IT DOES EVERYTIME THE CAR STARTS FROM STOP POSITION.

Mileage: 45,000

MY 2015 FORD FOCUS HAD A RECALL DUE TO A FAULTY TRANSMISSION IN 2017. THE CARS ENGINE WOULD SHUDDER WHEN SWITCHING FROM 1ST TO 2ND GEARS IN THE AUTOMATIC/MANUAL TRANSITION. I REPLACED THE TRANSMISSION UNDER THE RECALL WARRANTY. HOWEVER, ALMOST A YEAR LATER TO THIS DATE MY TRANSMISSION/ENGINE IS SHOWING THE SAME SIGNS.

Mileage: 51,652

THE POWER STEERING WOULD SPORADICALLY FAIL WHILE DRIVING CAUSING DANGEROUS CONTROL ISSUES. IT FINALLY FAILED COMPLETELY. THE TRANSMISSION HAS BEEN REPAIRED TWICE FOR ISSUES WITH SLIPPING AND CONTINUES TO DO SO

Mileage: 75,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT EXPERIENCED CLUTCH FAILURE WITH THE VEHICLE AND TOOK IT TO AUTONATION FORD LINCOLN UNION CITY (4355 JONESBORO RD, UNION CITY, GA 30291, (770) 674-6075) FOR REPAIRS. AFTER THE REPAIR, THE CLUTCH MALFUNCTIONED AGAIN AND THE VEHICLE WAS TAKEN TO A DIFFERENT UNKNOWN DEALER. THE SECOND DEALER STATED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY AND THEY WOULD HAVE TO CHARGE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE DIAGNOSIS INFORMATION WAS UNKNOWN. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,023.

Mileage: 90,023

CAR SHUTTERS BETWEEN 5 TO 15 MILES PER HOUR. REPLACED BATTERY TRANSMISSION LIGHT CAME ON STATING TRANSMISSION IS HOT. TOOK TO FORD SAID ITS A DUAL CLUTCH THAT'S STUCK AND IT'S A SHIFT FORK THAT NEEDS REPLACEMENT. I SHOULD RECEIVE AN TRANSMISSION ISSUE AFTER REPLACING A BATTERY THEN BE TOLD IT'S A CLUTCH THAT STUCK. APPEARS TO BE THE SAME ISSUE FROM THE 2014 FORD FOCUS. THIS HAPPENED WHILE DRIVING BACK FROM REPLACING THE BATTERY'S. TOLD BY FORD ITS MIMIC A BAD BATTERY.

WHEN YOU START TO DRIVE FROM A COMPLETE STOP, THE TRANSMISSION HESITATES A LITTLE BEFOR IT GETS GOING.

Mileage: 75,000

THERE IS NOW THIS GRINDING NOISE COMING FROM MY CAR ENGINE. WAS ACTING UP A MONTH AFTER I BOUGHT IT IN 2017. EVERYONE SAID OH IT'S FINE THERE'S NOTHING WRONG WITH IT. WELL IT ACTS UP AS SOON AS I START TO DRIVE IT SLOW.... OTHERS SAY IT'S THE TRANSMISSION. AND OTHERS SAY I'M STUPID. IT SLIPS WHEN YOU START TO GO. I WANT THIS FIXED

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, A GRINDING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN ENGAGED IN DRIVE, THE VEHICLE HESITATED AND A NOISE EMERGED FROM THE TRANSMISSION. ALSO, WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST ACCELERATION. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC AND KEPT FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURES COULD NOT BE IDENTIFIED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

2015 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DEFECTIVE CLUTCH ON VEHICLE. *LD THE CONSUMER STATED THE CLUTCH SHUDDERS ON ACCELERATION. THE VEHICLE WAS REPAIRED.*JS

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CASA FORD, 5815 MONTANA AVE, EL PASO, TX 79925, (915) 779-2272) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TRANSMISSION CONTINUES TO SLIP. CAR FLUTTERS AND JERKS AT EVERY START.

Mileage: 14,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY BEGAN TO SHUTTER, WHICH CAUSED THE VEHICLE TO SHAKE AND VIBRATE. THE CONTACT INDICATED THAT THE FAILURE WOULD OFTEN OCCUR WHILE SLOWING DOWN. IN ADDITION, WHILE THE VEHICLE WAS IDLING, THUMPING AND TICKING NOISES WERE PRESENT COMING FROM THE ENGINE COMPARTMENT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BILL PIERRE FORD, 11525 LAKE CITY WAY N.E., SEATTLE, WA) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

2015 FORD FOCUS. DRIVING HOME, ALMOST CRASHED HEAD ON DUE TO LOSS OF STEERING IN MY VEHICLE. PURCHASED NEW 3 MILES IN JUNE 2015. STILL TRYING TO GET SERVICE FOR RECALL ON POWERTRAIN, ALWAYS TOLD PARTS ARE NOT AVAILABLE OR SERVICE REQUESTS BACKED UP. THE VEHICLE IS UNSAFE AND CAN CAUSE FATALITY ON THE ROAD. MY CURRENT MILEAGE IS 53,181 AND IN NO WAY SHOULD THE STEERING SYSTEM FAIL. MY CAR IS IN THE SHOP AT THE DEALER AND THE COST FOR REPAIR IS $2100.00 PLUS TAX WHICH I DO NOT HAVE. I HAVE RESEARCHED AND FOUND MANY COMPLAINTS ABOUT THE SAME ISSUES I AM REPORTING. THERE SHOULD BE A SAFETY RECALL ON THE STEERING SYSTEM. I'M STRUGGLING EACH DAY GETTING RIDES BACK AND FORTH TO WORK AND I NO LONGER FEEL SAFE WITH MY CHILD IN AN UNSAFE MOTOR VEHICLE THAT COULD CAUSE CRASH/COLLISION. FORD NEEDS TO TAKE RESPONSIBILITY FOR DEFECTS AND RECALL ALL FORD FOCUS 2015 SO THAT OTHERS CONSUMERS CAN GET THEIR CAR REPAIRED. AS I STATED BEFORE I ALMOST CRASHED HEAD ON DUE TO STEERING FAILURE. NOT SAFE TO DRIVE ON THE RODE.

Mileage: 53,181

I HAVE ALREADY HAD THE CLUTCH REPLACED 2 TIMES AND IT IS STILL SHUTTERING AND SLIPPING AND NO ONE WILL DO ANYTHING ABOUT IT. I HAD GOTTEN A LETTER STATING MY CAR WAS ON A RECALL BUT NOW IT'S NOT . I AM A SINGLE MOM WITH A SON, I NEED TO KNOW THAT MY CAR IS SAFE . NOT SURE WHAT TO DO PLEASE HELP.

Mileage: 45,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIENDLY FORD (2800 N TELEGRAPH RD, MONROE, MI 48162, (734) 243-6000) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,888. *TT

Mileage: 48,888

THE CAR HAS 101628 MILES ON IT AS MMY WIFE COMMUTES TO WORK ABOUT 1.5 HOURS EACH WAY PER DAY. THE TRANSMISSION SHUTTERS ON TAKE OFF, DOES NOT KNOW WHEN TO SHIFT GEARS AT TIMES FROM 1ST TO 2ND COULD HAPPEN ANYWHERE AND FROM 3RD TO 4TH ON THE HIGHWAY AND NOW THE TRANSMISSION HAS STOPPED GOING INTO REVERSE AT ALL. THIS WILL BE THE 3RD TIME THIS CAR HAS BEEN IN THE DEALER FOR THIS ISSUE AND THE WARRANTY HAS ALREADY RAN OUT FROM FORD BUT WE GOT THE EXTENDED WARRANTY, SO THE REPAIR WILL BE ON ME THE NEXT TIME. THERE ARE TIMES THAT I WILL EASE ON THE GAS AND IT DOES NOT WANT TO ROLL THEN IT WILL JERK AND TAKE OFF. BY THE WAY THIS PROBLEM HAS BEEN GOING ON FOR THE 3 YEARS WE HAVE OWNED THE CAR

Mileage: 101,628

TRANSMISSION SHUTTERS AND JERKS FEELS LIKE THE CAR WILL LOSE POWER OR BREAK DOWN

Mileage: 43,560

IT NO LONGER MOVES FORWARD OR BACK. IT HAS 12,000. MILES AND I WAS STRANDED WITH IT, AND NOW. I REALLY DO NOT WANT IT BACK WITH THE SAME TRANSMISSION PKG THAT FAILS INALL THE OTHER FOCUS ALSO.

Mileage: 12,000

ISSUES WITH MY TRANSMISSION SHUDDERING WHEN ACCELERATING FROM A STOP IN JUNE OF 2017. VEHICLE WAS TAKEN IN FOR DIAGNOSIS AND WAS INFORMED THAT CLUTCH SHUDDER WAS OVER THE LIMIT. CLUTCH ASSEMBLY ON THE VEHICLE WAS REPLACED. THIS WAS AT 49131 MILES. IN JUNE OF 2018 SAME ISSUE WITH SHUDDERING TRANSMISSION RETURNED. VEHICLE WAS AGAIN TAKEN TO SERVICE DEPARTMENT. INFORMED THAT THE CLUTCH WAS SHUDDERING ST 443 AND THE MAX IS 250. WAS AGAIN TOLD THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THIS WAS AT 71351

Mileage: 71,351

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE CHECK ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED, AND THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MOON TOWNSHIP FORD (5304 UNIVERSITY BLVD, CORAOPOLIS, PA 15108) FOR DIAGNOSTIC TESTING, BUT NO FAILURES WERE FOUND. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND BATTERY INDICATORS ILLUMINATED PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO THE SAME DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS NOT AVAILABLE.

Mileage: 40,000

I HAVEN'T HAD THE CAR A MONTH. STARTED NOTICING THE PROBLEM IMMEDIATELY. WHEN I TAKE OFF THE CAR SHUTTERS AND ACTS LIKE ITS MISSING GEARS. IT DOES IT FROM A COMPLETE STOP BUT ALSO FROM A SLOW SPEED. IT DOESN'T MATTER IF IT'S IN THE CITY OR ON THE HIGHWAY.

Mileage: 63,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (HENNESSY FORD LINCOLN ATLANTA, 5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED, AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO SHIFT GEARS INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CAPITAL FORD OF CHARLOTTE (5411 N TRYON ST, CHARLOTTE, NC 28213). THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN TO REPAIR THE TRANSMISSION CONTROL MODULE AND TO REPLACE THE CLUTCH ON THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR DIAGNOSTIC TESTING. FROM THERE, THE DEALER WOULD DETERMINE IF THEY WOULD REPAIR THE VEHICLE FOR FREE. THE CONTACT WAS STILL AWAITING THE DETERMINATION FROM THE MANUFACTURER. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER (CAMELBACK FORD, 1330 EAST CAMELBACK ROAD, PHOENIX, AZ 85014), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER HAD PREVIOUS KNOWLEDGE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD CALL BACK; HOWEVER, THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,275.

Mileage: 8,275

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WAS UNABLE TO MOVE THE GEAR SHIFTER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE VEHICLE. THE VEHICLE WAS RESTARTED AND THE CONTACT WAS ABLE TO DRIVE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BIG MIKE NAUGHTON FORD (150 S HAVANA ST, AURORA, CO 80012, (303) 343-1900), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

WHILE DRIVING AT 55 MPH THE TRANSMISSION DISENGAGED AND THE VEHICLE QUICKLY LOST POWER. THE CAR ACTED LIKE THE TRANSMISSION WAS SHIFTED INTO NEUTRAL SINCE THE ENGINE REVVED UP TO HIGH RPM BUT THE GEAR SELECTOR WAS STILL SHOWING IN D. AFTER PULLING OFF TO SHOULDER AND STOPPING AND SHIFTING TO PARK, I WAS ABLE TO SHIFT BACK TO DRIVE AND OPERATE THE VEHICLE. THIS IS SOMETHING THAT HAS HAPPENED SEVERAL TIMES BEFORE AND IS AN INTERMITTENT PROBLEM. I HAVE TAKEN THE CAR BACK TO THE FORD DEALER WHO HAS ANALYZED THE OBD AND FOUND NO CODES TO INDICATE A PROBLEM. THE DEALER HAS TOLD ME THAT THERE ARE PROBLEMS WITH THE TRANSMISSIONS AND CLUTCHES AND TCMS ON THESE CARS. THE TCM WAS REPLACED ALREADY UNDER A RECALL YET I AM STILL HAVING PROBLEMS. THIS IS A SAFETY HAZARD AS I DO NOT KNOW WHEN THE CAR WILL STOP MOVING NEXT. FORD'S REGIONAL MANAGER REFUSES TO ADMIT THAT THERE IS A PROBLEM AND KEEPS REFERRING ME BACK TO THE DEALER.

Mileage: 33,000

I HAVE BROUGHT THIS VEHICLE,OR ATTEMPTED TO BRING IT,INTO THE DEALERSHIP SERVICE DEPARTMENT MULTIPLE TIMES FOR THE SHUDDERING,STALLING,OVERHEAT FOR NO REASON WITH SYSTEM SHUT OFF,ETC . AT TAKE-OFF FROM DRIVEWAY,HIGHWAY METERING LIGHTS,LIGHTED SIGNALS,& STOP SIGNS THE CAR(AUTOMATIC TRANSMISSION)WILL EITHER SHUDDER AND BOUNCE LIKE A MANUAL TRANSMISSION NOT PROPERLY SHIFTED OR INITIALLY ROLL SLIGHTLY AND THEN STALL AS IF IN NEUTRAL.THE RPMS WILL REV, BUT THE CAR WILL NOT MOVE.I HAVE NARROWLY MISSED MANY REAR-END ACCIDENTS.I HAVE PAID WELL OVER A THOUSAND DOLLARS JUST ON RENTAL CAR FEES WHILE NOT ABLE TO DRIVE THIS CAR.THE SERVICE DEPARTMENT REFUSED TO GIVE ME AN APPOINTMENT OR TAKE IT IN FOR MANY MONTHS BECAUSE ACCORDING TO THEM THEY DID NOT HAVE THE REQUIRED PARTS. ON OTHER ATTEMPTS THEY WOULD TELL ME THEY DID NOT HAVE THE CODE POP UP THAT ANYTHING WAS WRONG. AUGUST 2017, AFTER THE DEALERSHIP HAD MY CAR FOR MULTIPLE DAYS WHEN PROMISED BACK SAME OR NEXT DAY,THEY TOLD ME THERE WAS NOTHING WRONG & I SHOWED THEM A PICTURE I TOOK OF THE CONTROL PANEL,THEN THEY FINALLY TOOK IT BACK TO WORK ON. I ALSO HAD THE CHECK ENGINE LIGHT ON & SHUDDERING IMMEDIATELY WHEN PICKING IT UP FROM SERVICE.I WAS TOLD THERE WAS NOTHING MORE THEY COULD DO AND THEY REFUSED TO PUT WHY I BROUGHT IT IN FOR IN THE WORK ORDERS EACH TIME I BROUGHT IT IN.NOV 7-DEC 5 2017,THEY HAD THE CAR FOR AN ENTIRE MONTH.SERVICE TOLD THE FORD FACILITATOR & ME THAT THERE WAS NOTHING WRONG WITH THE CAR NO SHUDDERING, NO SOUNDS. AFTER ALMOST AN ENTIRE MONTH THEY SUDDENLY DECIDED THE CAR NEEDED A FULL BRAKE JOB WHICH DID NOTHING FOR THE SHUDDERING/STALLING.THEY ALSO LET THE BATTERY DIE.FORD MOTOR COMPANY REFUSED BUYBACKS BECAUSE THE WORK ORDERS DID NOT SAY WHY IT WAS BROUGHT IN. I TOLD THEM I WOULD HAVE AN ACCIDENT. I WAS TRYING TO LEAVE MY DRIVEWAY. THE CAR STALLED AND THE FRONT OF MY CAR WAS SLAMMED INTO BY AN SUV.

THE NHTSA IS NON COMPLIANT WITH STANDARDS THAT THEY HAVE SET. FROM 2012-2015 FORD FOCUSES HAVE BEEN MANUFACTURED/SOLD/LEASED THAT ARE UNSAFE FOR PUBLIC USE. THE SAFETY DEFECT IS WITH THE POWER TRAIN OF THE VEHICLE; THE TRANSMISSION FAILS WHILE BEING OPERATED AND IAN LIABLE TO CAUSE AN ACCIDENT. THIS HAS HAPPENED TO MYSELF WHILE DRIVING AND THE NHTSA HAS IGNORED THE ISSUE. THIS SAFETY DEFECT MEETS THE STANDARDS OF WHAT IS REQUIRED FOR A VEHICLE TO BE INVESTIGATED WITH INTENT TO RECALL. THE SECRETARY OF TRANSPORTATION IS NOT BEING HELD TO HER RESPONSIBILITY TO INVESTIGATE SAFETY DEFECTS THAT HAVE POTENTIAL OF DEATH/INJURY. I REQUEST AN INVESTIGATION INTO MY VEHICLE SPECIFICALLY WHICH IS A 2015 FORD FOCUS. I HAVE DONE EVERYTHING THE MANUFACTURER ASKS AS FAR AS REGULAR MAINTENANCE, NEW TIRES WHEN NECESSARY, REGULAR SERVICING, REPLACING ALL PARTS AND EQUIPMENT ADVISED MY THE SERVICE DEPARTMENT OF MY VEHICLES MANUFACTURER (FORD MOTOR COMPANY). THE VEHICLE HASN'T NEARLY KILLED ME 3 TIMES AND IS UNSAFE. WHEN WILL THE NHTSA HONOR THEIR LEGAL REQUIREMENTS TO TAKE ACTION ON KNOWN SAFETY ISSUES?

I STOPPED AT A STOP SIGN, ACCELERATED TO CROSS THE HIGHWAY AND THE CAR ROLLED FORWARD INTO TRAFFIC THEN THE CAR ACTED AS IF IT WAS IN NEUTRAL AND THE RPMS WENT WAY UP BUT THE CAR WOULDN'T GO FORWARD. LUCKILY REVERSE WORKED OR I WOULD HAVE BEEN HIT BY A CAR BEING AS I WAS STRANDED IN THE MIDDLE OF US1 SOUTH. I HAD TO REVERSE THE CAR OUT OF THE ROAD AND ONTO THE SHOULDER UNTIL A TOW TRUCK CAME. FORD HAS REPLACED THE CLUTCH THREE TIMES CLAIMING THIS WAS THE ISSUE BUT MY CAR REMAINS UNSAFE. THEY ALSO HAD MY BABY BUY A NEW BATTERY KNOWING THAT THE ISSUE WAS WITH THE TRANSMISSION.

Mileage: 87,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED TO ACCELERATE. AFTER A FEW MINUTES, THE VEHICLE WOULD OPERATE NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AL PACKER'S WHITE MARSH FORD (9801 PULASKI HIGHWAY, MIDDLE RIVER, MD 21220 (443) 777-5000) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 76,706.

Mileage: 76,706

PURCHASED MY CAR NEW 2015, WITHIN MONTHS CAR BEGAN TO SHAKE AND JERK, CAUSING CAR TO SLOW DOWN AND JERK FORWARD. WENT TO CAR DEALERSHIP AND TOLD IT WAS A KNOWN PROBLEM, AND THEY HAD A PERMANENT FIX FOR IT. TCM CLUTCH PROBLEM. I HAVE BEEN BACK 2 MORE TIMES WITH SAME PROBLEM, THIS LAST TIME, DEALERSHIP STATES THEY WILL NO LONGER FIX THE PROBLEM UNDER WARRANTY, BUT I WILL BE RESPONSIBLE FOR REPAIRS. I STILL OWE ON THE CAR, AND NO OTHER AUTO DEALERSHIP WOULD GIVE ME ANYTHING FOR IT SINCE THE AUTO HAS THIS KNOWN PROBLEM. I AM STUCK WITH THE CAR.

Mileage: 90,000

CPSC:THE TRANSMISSION INDEED DOES HAVE A BUCKING FEEL TO IT AFTER IT LEAVES AN UPHILL ASCENT AND GOES BACK TO LEVEL GROUND, YET STILL, SOMETIMES MANEUVERS AS IF IT WAS STUCK IN THE GEAR AND STILL ASCENDING.*DT *JS *TR

CAR BUCKS, LUNGES, CUTS OUT, JUMPS GEARS WHEN ACCELERATING...ESPECIALLY FROM A STOP. THIS CAUSES A VERY DANGEROUS HESITATION IN ACCELERATION WHEN PULLING INTO TRAFFIC. IT ALSO CAUSES A VIOLENT JOLT TO THE ENGINE AND TRANSMISSION, WHICH IS CAUSING MORE AND MORE RATTLES IN THE ENGINE COMPARTMENT AND THE DRIVE TRAIN. THE FORD DEALER REFUSES TO EVEN ACKNOWLEDGE THAT THERE'S EVEN A PROBLEM. THE PROBLEM STARTED JUST A COUPLE MONTHS AFTER PURCHASING BRAND NEW, AND GETS WORSE WITH TIME. AND INTERNET RESEARCH SHOWS THAT THIS PROBLEM IS VERY COMMON.

Mileage: 2,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE REVERSING OUT OF A PARKING SPACE, THE CONTACT'S VEHICLE ACCELERATED IN REVERSE AND CRASHED INTO TWO OTHER VEHICLES. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR THE BODY DAMAGE. THE VEHICLE WAS THEN DRIVEN TO FRONTIER FORD DEALER (3701 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,440.

Mileage: 8,440

WHEN ACCELERATING, THE VEHICLE WILL JUMP. THIS HAPPENS OFTEN. WHEN ACCELERATING FROM A COMPLETE STOP, THE VEHICLE WILL BUCKLE MANY TIMES AS IT IS ACCELERATING.

Mileage: 40,000

ON JULY 13,2017,I WAS IN STOP AND GO TRAFFIC,I BARELY ACCELERATED AND MY CAR JERKED FORWARD INTO A LARGE 4X4 TRUCK. WHEN I FINANCED MY CAR IN FEBRUARY OF 2017,MY CAR WAS JERKING WHENEVER I ACCELERATED. I ASKED THE SALES MAN ON MY FIRST TEST DRIVE,AND HE TOLD ME IT WAS NOTHING TO WORRY ABOUT CUZ IT HAD SOMETHING TO DO WITH GAS ECONOMY, BUT HE RAMBLED IT OFF SO FAST, I DIDN'T UNDERSTAND WHAT HE SAID IT WAS. MY CAR IS A AUTOMATIC WITH THE POWERSHIFT. I FEEL THEY SOLD ME A UNSAFE VEHICLE. COULD YOU POINT ME IN THE RIGHT DIRECTION OR MAYBE LET ME KNOW IF I HAVE A CLAIM? I ALSO RECIEVED A RECALL NOTICE IN THE MAIL. I FEEL WITH THE RESULT OF THE CARS JERKING MOTION,THAT'S WHAT CAUSED MY ACCIDENT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

Mileage: 41,981

THERE HAS BEEN A RECALL ON CLUTCH FOR TRANSMISSION. THE CAR BUCKS WHEN YOU MAKE LEFT TURNS OR WHEN IT IS HOT OUTSIDE. I DO NOT TRY TO GET ON FREEWAY UNLESS THERE IS NO ONE COMING BECAUSE CAR WILL START TO BUCK AND I AM AFRAID IT WILL STALL OUT AND CAUSE AN ACCIDENT. I BROUGHT THE VEHICLE TO FORD AND THE DEALER SAID THAT THEY WILL NOT REPAIR IT UNTIL AUGUST 2018. THIS IS UNACCEPTABLE THEY TAKE MY PAYMENT EACH MONTH BUT I FEEL THAT I BOUGHT A VEHICLE THAT IS A LEMON. I FEEL THAT THEY SHOULD BE MADE TO REPAIR THE VEHICLE OR TAKE IT BACK. I CAN NOT TRADE VEHICLE IN FOR A DIFFERENT BRAND OF VEHICLE BECAUSE OF RECALL SO I AM STUCK WITH VEHICLE

WHEN ACCELERATING FROM A COMPLETE OR ALMOST COMPLETE STOP THE CAR JERKS/ HESITATES FROM FIRST GEAR TO SECOND GEAR.

Mileage: 36,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE WHILE IN MOTION. WHILE SHIFTING GEARS, THE VEHICLE SHUTTERED AND STALLED SEVERAL TIMES. IN ADDITION, THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER (GOSCH FORD TEMECULA, 26895 YNEZ RD, TEMECULA, CA 92591, (951) 708-9148) REPLACED THE CLUTCH ASSEMBLY. MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V479000 (POWER TRAIN). THE MANUFACTURER ALSO HAD 19 TECHNICAL SERVICE BULLETINS FOR THE POWER TRAIN. THE DEALER AND THE MANUFACTURER INDICATED THAT THERE WAS NO WARRANTY, SERVICE CAMPAIGN, OR RECALL TO PROVIDE A REPAIR SOLUTION. THE DEALER MENTIONED THAT THE CLUTCH ASSEMBLY, SEAL ASSEMBLY, AND ADDITIONAL REPAIRS MAY BE REQUIRED. THE MANUFACTURER PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

Mileage: 37,000

I AM HAVING PROBLEMS WITH THE TRANSMISSION ON MY 2015 FORD FOCUS IT JERKS AND SLIPS WHILE DRIVING. I TOOK IT TO FORD AND WAS TOLD THAT THERE IS A RECALL ON PARTS OF THE TRANSMISSION. I WAS TOLD THE CLUTCHES ARE BAD INSIDE OF THE TRANSMISSION. NOT SURE IF IT'S THIS SPECIFIC PART, I HAVE DONE SOME RESEARCH AND FOUND THAT OTHER FOCUS OW ERA ARE HAVING THE SAME PROBLEMS. THE FORD DEALER IS SAYING THIS IS NOT A RECALL ISSUE ON MY VEHICLE AND REFUSING TO REPAIR IT UNDER THE WARRANTY, I FEEL THAT THIS IS A SAFETY ISSUE AS WELL AND SHOULD BE ADDRESSED. MY VEHICLE IS NOT THE ONLY ONE HAVING THIS PROBLEM, I HAVE RESEARCHED ON LINE IN MULTIPLE FORD FORUMS, READ MANY ARTICLES AND SPOKE TO OTHER FOCUS OWNERS HAVING THE SAME ISSUES. IF THIS CAN PLEASE BE REVIEWED FOR SAFETY REASONS AND CORRECTED. THANK YOU FOR YOUR TIME.

Mileage: 20,000

I AM AWARE THAT THE 2013 AND 2014 FORD FOCUS' HAVE A ISSUE THAT WAS RECALLABLE. MY 2015 FORD FOCUS HAS THE SAME ISSUE. DURING THE TRANSITION FROM 1ST TO 2ND GEAR THE CAR SHUTTERS WHICH INDICATES A TRANSMISSION ISSUE. I AM WORRIED THE TRANSMISSION WILL GO OUT OR CAUSE ME TO WRECK IN THE FUTURE. AGAIN, I DO KNOW THAT PREVIOUS YEAR CARS OF THE SAME MAKE AND MODEL HAVE THE SAME PROBLEM AND WERE RECALLED.

Mileage: 40,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUTTERED AND JERKED SEVERAL TIMES FOR MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER (COLUMBIA FORD-LINCOLN, 700 7TH AVE, LONGVIEW, WA 98632, (360) 423-4321) MORE THAN ONCE WHO INDICATED THAT THEY FLASHED AND SERVICED THE TRANSMISSION, BUT IT CONTINUED TO JERK AND SHUTTER. WHILE AT A STOP ON AN INCLINE, THE ACCELERATOR PEDAL TRAVELED TO THE FLOOR MORE THAN ONCE. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL AND THE VEHICLE SURGED FORWARD AT A HIGH RATE OF SPEED ONCE THE BRAKE PEDAL WAS RELEASED. THE DEALER WAS UNABLE TO PROVIDE A SOLUTION TO PREVENT THE FAILURE. THE CONTACT INQUIRED ABOUT A MANUFACTURER EXTENDED SERVICE CAMPAIGN (14M02) TO DETERMINE A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

I OWN A 2015 FORD FOCUS AND A 2016 FORD FOCUS BOTH WERE IN AN ACCIDENT. THE 2015 FORD FOCUS WAS T-BONED. I GOT INJURED AND THERE WAS NO DEPLOYMENT OF THE AIR BAGS. THE 2016 FORD FOCUS WAS REAR - ENDED AND I SUSTAINED ADDITIONAL INJURIES AND THE AIR BAGS DID NOT DEPLOY EITHER. THE T-BONE I WAS ENTERING THE INTERSECTION ON A GREEN LIGHT. THE 2016 I WAS STOPPED AND A CAR IN FRONT OF ME MAKING A LEFT TURN WHEN SOMEONE SLAMMED INTO ME DOING 35 MILES PER HOUR. BOTH TIMES NEITHER AIR BAGS DEPLOYED. THE 2015 SUSTAINED OVER 10,000 IN DAMAGE IT IS THE RED VEHICLE HAD A BROKEN TIE ROD AS WELL AS INJURIES.

Mileage: 28,008

WHEN YOU STEP ON ACCELERATOR PEDAL, VEHICLE HESITATES, TRANSMISSION FEELS LIKE IT'S SLIPPING, ESPECIALLY WHEN YOU MAKE A TURN. I BROUGHT THIS CONCERN UP WITH A FORD SERVICE MANAGER ON MY FIRST OIL CHANGE. THIS MANAGER ADVISED ME THEY WERE APPROXIMATELY THREE MONTHS BEHIND ON RECEIVING TRANSMISSION PARTS FOR THIS VEHICLE. I CALLED THIS MANAGER A FEW MORE TIMES ON THIS MATTER. ON MY NEXT OIL CHANGE, THIS MANAGER ADVISED ME THERE IS NO PROBLEM WITH MY VEHICLE. MY VEHICLE IS DUE FOR ITS THIRD OIL CHANGE VERY SHORTLY. MY CONCERN ON THIS PROBLEM HAS GOTTEN WORSE. THIS MAINLY OCCURS ON CITY STREETS, RED LIGHTS, STOP SIGNS, ETC. I TRADED IN MY 2013 FOCUS FOR THIS 2015 MODEL AND THE 2013 DID EXACTLY THE SAME THING. THIS SAME MANAGER ADVISED ME, FORD HAD MANY PROBLEMS WITH THE TRANSMISSIONS ON THIS FOCUS MODEL. THE NAME OF THE SERVICE MANAGER AND DEALERSHIP WILL BE GIVEN AT A LATER DATE.

Mileage: 8,770

I BOUGHT A NEW 2015 FORD FOCUS. FOR THE LAST 24 MONTHS THE VEHICLE HAS DRIVEN VERY POORLY ON MANY OCCASIONS. I HAVE HAD THE FORD DEALER KEEP THE VEHICLE DAYS AT A TIME TO FIX IT. THE VEHICLE ACTUALLY DRIVES WORSE THEN EVER, TO THE POINT THAT AT TIMES IT IS DANGEROUS. I AM 68 YEARS OLD AND CANT JUST BUY A NEW CAR ON SS. I AM ATTACHING A CHAT LOG WITH FORD TODAY. THIS HAS GONE ON FOR APPROXMITLY 24 MONTHS. THANK YOU.

Mileage: 10

SINCE PURCHASING MY 2015 FORD FOCUS BRAND NEW IN JULY 2015, I WAS STONEWALLED BY TWO DEALERSHIPS OVER THE CLUTCH SHUDDERING/JERKING/JUMPING ISSUE BEFORE A THIRD DEALERSHIP (IN ANOTHER STATE!) FINALLY REPLACED IT. SHORTLY AFTER I HAD A FRONT COVER OIL LEAK THAT WAS REPAIRED UNDER WARRANTY. THEN, ONE DAY I WAS DRIVING AND THE LIGHTS ON THE VISOR AND RADIO CONTROLS STOPPED WORKING, THEY FIXED MOST OF IT BUT THE PASSENGER VISOR LIGHT STILL DOESN'T WORK. SHORTLY AFTER THAT I STARTED HEARING A POPPING SOUND IN THE RADIO, THEN THE RADIO STOPPED WORKING COMPLETELY. TODAY AS I WAS DRIVING ON THE FREEWAY ON MY WAY TO WORK THE TRANSMISSION BLEW WITH NO PRIOR WARNING. I HEARD A LOUD NOISE, THEN THE ENGINE REVVED AND THE CAR SLOWED DOWN. THE CHECK ENGINE LIGHT STARTED FLASHING AND I WAS ABLE TO MOVE TO THE SHOULDER OF THE HIGHWAY. A PUDDLE OF TRANSMISSION FLUID WAS UNDER THE CAR AFTER IT WAS TOWED AWAY.

Mileage: 80,213

MY 2015 FOCUS SE HAD TRANSMISSION SHUTTERING FROM THE FIRST DAY I BOUGHT IT. I WAS TOLD BY THE DEALER (PADUCAH FORD) THAT IT WAS NORMAL WITH THE TRANSMISSION IN THE CAR. AFTER WRITING FORD ABOUT THE TREATMENT THAT I RECEIVED FROM THIS DEALER I GOT A CALL FROM THE DEALER THAT THEY WOULD NOT SERVICE MY NEW CAR SINCE I FILED A COMPLAINT WITH FORD. FORD CUSTOMER SERVICE THEN TOLD ME TO START HAVING MY SERVICE DONE AT PENNYRILE FORD. RIGHT BEFORE 30,000 MILES I TOOK IT TO THE DEALER BECAUSE THE SHUTTERING HAD GOTTEN WORSE. THE TRANSMISSION WAS REBUILT AFTER WAITING A WEEK FOR PARTS. NOW AT 33,800 THE TRANSMISSION IS SHUTTERING AGAIN AND I WAS TOLD OVER THE PHONE TODAY THAT IT WILL PROBABILITY NEED TO BE REBUILT AGAIN. THE TRANSMISSIONS IN THESE CARS ARE UNSAFE AS I HAVE HAD MINE NOT SHIFT INTO GEAR AS IS WAS MERGING ONTO THE HIGHWAY ALMOST CAUSING A ACCIDENT. I HAVE ALSO HAD THE TRANSMISSION GO OUT OF GEAR AND THE ENGINE ACCELERATE.

Mileage: 33,800

"MAJOR TRANSMISSION ISSUES"! WARNING & BUYER BEWARE: THIS VEHICLE IS NOT SAFE TO DRIVE AND HAS AN OPEN CLAIM UNDER THE STATES LEMON LAW POLICY. ON 7/22/17 AFTER MULTIPLE REPAIRS AS STATED IN THIS COMPLAINT, THE VEHICLE PROPELLED FORWARD BEHIND TRAFFIC ON A MAJOR ROADWAY AT A RAILROAD STOP TOWARDS THE GATES WITH AN ONCOMING TRAIN. REPORTED THE INCIDENT TO FORD AND FORD WILL NOT COVER THE REPAIRS. THE TRANSMISSION NEEDS TO BE REPLACED ON THIS VEHICLE AND HAS HAD MULTIPLE CLUTCH REPLACEMENTS AT FORD. THERE HAVE BEEN APPROXIMATELY 18 SERVICE VISITS AT THE DEALERSHIP SINCE THE DELIVERY DATE OF 12/15/15. ONBOARD SYNC SYSTEM- DOES NOT WORK PROPERLY AFTER MULTIPLE REPAIRS. FORD SERVICE MANAGER HAS WARNED THAT THE TRANSMISSION ISSUES ARE NOT REPAIRABLE AND THE ISSUES WILL CONTINUE TO OCCUR DESPITE CLUTCH AND TRANSMISSION REPAIRS.

Mileage: 37,000

ISSUES WITH THE TRANSMISSION SLIPPING, ENGINE HESITATING AND NOT ACCELERATING IMMEDIATELY. HAS BEEN TO THE DEALER TWICE AND BOTH TIME SAID NOTHING IS WRONG. SAME ISSUES THAT IS PART OF THE CLASS ACTION LAWSUIT. OCCURS WHEN ACCELERATING FROM A STOP, EVERY TIME.

Mileage: 5,000

TRANSMISSION SURGES AT LOW SPEEDS

Mileage: 32,000

TRANSMISSION SURGES AT LOW SPEEDS

POWERSHIFT DUAL CLUTCH AUTOMATIC TRANSMISSION.. I PURCHASED MY 2015 FOCUS A YEAR AGO WITH 17K MILES ON IT. AT 21K MILES I HAD TO REPLACE THE POWER SHIFT DUAL CLUTCH, AND I AM NOW AT 33K MILES AND I AM ON MY SECOND CLUTCH REPLACEMENT DUE TO SLIPPING, BUCKING, KICKING, AND JERKING FROM THE TRANSMISSION. FORD IS REFUSING TO LIST THIS AS A RECALL; . MY CAR IS ACTUALLY GETTING THE NEW CLUTCH INSTALLED THIS WEEK. I JUST RECEIVED IN THE MAIL A CLASS ACTION SETTLEMENT IS BEING PURSUED AGAINST FORD FOR THIS ON GOING ISSUE WITH THESE FOCUS'S. I JUST WANT TO MAKE OTHER MOTORIST AWARE IF THEY ARE FEELING THESE SAME THINGS FROM THEIR FOCUS OR FIESTA YEARS 2011-2016 PLEASE SEE ABOUT GETTING IT CHECKED OUT. IT'S NOT NORMAL FOR THESE CARS TO BE DOING THIS.

Mileage: 22,000

VEHICLE HESITATED/LOST POWER UPON ENTERING 55MPH HIGHWAY. TOOK TO DEALER, WAITING ON CLUTCH. SALES PERSON HAD TOLD ME THIS VEHICLE HAD REDESIGNED TRANSMISSION. AT FIRST IT PERFORMED MUCH SMOOTHER THAN MY 2012 FORD FIESTA. NOT NOW. SERVICE DEPT. CLAIMS NEW CLUTCH IS MUCH BETTER. THERE IS A CLASS ACTION SUIT AGAINST FORD NOW FOR "POWER SHIFT" TRANSMISSION.

Mileage: 5,500

WHEN ACCELERATING OR DRIVING UP A HILL, THE VEHICLE STALLS. THE CLUTCH WAS REPLACED ONCE AND THE ISSUE WAS TEMPORARILY FIXED, BUT HAS STARTED AGAIN. ALSO HAS ISSUES WHERE THE RADIO WILL MAKE A POPPING NOISE AND STOPS WORKING.

Mileage: 70,000

TRANSMISSION SLIPS/SHUTTERS/JERKS. THE AUTOMATIC TRANSMISSION HAS HAD PROBLEMS SINCE NEW. THEY HAVE REPAIRED IT SEVERAL TIMES AND THE PROBLEM JUST COMES BACK. IT CAUSES HESITATION WHEN ACCELERATING FROM A STOP AND IS DANGEROUS TO DRIVE WHEN IT HAPPENS. FORD WILL NOT REPAIR IT UNTIL THE SLIPPAGE IS OUTSIDE THEIR THRESHOLD, BUT BY THAT TIME IT IS A HAZARD. THESE CARS NEED TO BE REPLACED.

Mileage: 30,000

ON A NUMBER OF OCCASIONS, I HAVE LOST POWER IN DIFFERENT CONDITIONS. I HAVE NOTIFIED THE DEALERS AND THEY HAVE TRIED TO REPAIR MY PROBLEM EACH TIME. THEY SAID THIS IS AN ONGOING PROBLEM WITH THIS TYPE OF TRANSMISSION AND HAVE DECIDED TO INCREASE THE POWER-TRAIN WARRANTY. I THINK IT IS NOW UP TO 10 YEARS AND 150,000 MILES. UNFORTUNATELY, THEY JUST WANT TO KEEP FIXING THOSE TRANSMISSIONS AND CONTROL MODULES BUT THE SITUATION IS VERY DANGEROUS. THE LOSS OF POWER HAS HAPPENED TO ME IN SOME DIFFERENT CONDITIONS; FROM GOING UP A HILL IN A RESIDENTIAL AREA AT A LOW RATE OF SPEED, TO JUST DRIVING DOWN THE HIGHWAY. ON A FEW OCCASIONS, WHILE TRAVELING ON HIGHWAYS, MY CAR WAS UNABLE TO SHIFT INTO PASSING GEAR AND EVEN SEEMED TO LOSE POWER AT SPEEDS OF 55-65 MPH WHEN TRYING TO PASS OTHER VEHICLES. ON TWO SPECIFIC OCCASIONS, MY CAR WAS UNABLE TO GO INTO PASSING GEAR AS I TRIED TO PASS ANOTHER CAR. HOWEVER, LAST WEEK AND ABOUT TWO MONTHS AGO I LOST POWER WHILE I WENT TO PASS A VEHICLE ON A TWO LANE ROAD AND HAD TO DROP BACK BECAUSE THE TRANSMISSION DID NOT RESPOND AND ACTUALLY LOST POWER AT A MOMENT THAT COULD HAVE RESULTED IN A HEAD-ON COLLISION IF THE CAR I WAS PASSING WOULD HAVE SLOWED DOWN AT THE SAME TIME I LOST POWER AND THE ON COMING CAR DID NOT SLOW DOWN. THIS HAS BEEN SCARY AND SURPRISES ME BECAUSE IT SEEMS TO BE AN INTERMITTENT PROBLEM. THEY SAID IT IS HAPPENING TO MANY OTHER SIMILAR VEHICLES AS WELL. I WOULD HAVE REPORTED THIS SOONER IF I HAD KNOWN THIS NHTSA SITE WAS AVAILABLE. I DO NOT BELIEVE THE MANUFACTURER SHOULD BE ALLOWED TO JUST KEEP PUTTING OUT UNSAFE VEHICLES AND CONTINUE REPAIRING THEM WHEN SUCH A DANGEROUS CONDITION RISKS THE LIVES OF ANYONE WHO PASSES ANOTHER VEHICLE ON A TWO-LANE HIGHWAY. I HOPE IT DOESN'T TAKE A SCHOOL BUS WITH KIDS GETTING INTO AN ACCIDENT AS A RESULT OF THIS DEFECT TO GET CORRECTIVE ACTION TAKEN TO REMEDY THIS UNSAFE CONDITION.

Mileage: 28,000

I PURCHASED MY FIRST FORD FOCUS IN 2012 AND WAS FORCED TO TRADE IT AFTER NEEDING 3 CLUTCH REPLACEMENTS IN ONLY 20K MILES OF DRIVING. AFTER REASSURANCE FROM FORD MOTOR COMPANY OF A NEW REDESIGNED TRANSMISSION AND CLUTCH IN THE 2015 MODELS WITH NO KNOWN ISSUES AFTER CONSIDERABLE TESTING, I TRADED MY FIRST FOCUS FOR MY SECOND. TO MY OUTRAGE, NOT ONLY WAS I SOLD A CAR WITH A KNOWN FAULTY CLUTCH BUT I JUST RECEIVED MY SECOND CLUTCH REPLACEMENT.. THIS TIME IN ONLY 13K MILES OF DRIVING. IN A REQUEST TO FORD TO BUY MY CAR BACK, I WAS TOLD MY TERRIBLE EXPERIENCE WITH MY FIRST FOCUS WOULD NOT BE INCLUDED IN THE CURRENT REQUEST FOR BUYBACK. NEXT, I WAS TOLD BY A REGIONAL MANAGER REVIEWING MY CASE, THAT THE CLUTCHES CONTINUED TO FAIL BECAUSE I DID NOT "DRIVE MY CAR AGGRESSIVELY ENOUGH" DESPITE FORD ACKNOWLEDGING THOUSANDS BEING AFFECTED BY THEIR FAULTY CLUTCHES AND CURRENT CLASS ACTION LAWSUIT AGAINST FORD. FINALLY, IN SOLIDARITY FOR DENYING MY REQUEST FOR BUYBACK, I WAS OFFERED 6-FREE OIL CHANGES (VALUED ~$180), A SLAP IN FACE FOR THE NEARLY $50,000 I HAVE PAID FORD OVER THE LAST 5 YEARS FOR TWO FORD FOCUSES. IN TOTAL, I HAVE HAD 5 CLUTCH REPLACEMENTS IN 5 YEARS IN TWO CARS; UNACCEPTABLE.

Mileage: 14,000

THE BRAKE PEDAL DEPRESSED ALL THE WAY TO THE FLOOR BUT DECELERATION WAS SIGNIFICANTLY DELAYED. THE STEERING SHUDDERED AND THE CAR JERKED FROM SIDE TO SIDE. FRONT END SHUDDERED REPEATEDLY.

Mileage: 14,000

TRANSMISSION SHUTTERS WHEN TAKING OFF AND WHEN SHIFTING GEARS. A POOR EXCUSE FOR A TRANSMISSION WHEN THE REST OF THE CAR IS GREAT. IM SORRY FORD BUT THIS IS NOT NORMAL! THE NHTSA NEEDS TO QUIT STALLING AND DO SOMETHING ABOUT THIS.

I JUST BOUGHT A USED 2015 FORD FOCUS, RIGHT FROM THE BEGINNING THERE WAS JUMPING AND SPUTTERING AS I START DRIVING. I SEE THIS AS A SAFETY PROBLEM IN THE FUTURE NOT JUST FOR ME BUT OTHERS WITH THIS PROBLEM. AS YOU CAN SEE IF YOUR READING THIS I'M NOT THE ONLY ONE WITH THIS PROBLEM, OVER 50 PEOPLE WITH IT, JUST CALLED DIFFERENT NAMES. I READ ALL OVER THE INTERNET ABOUT IT, LAWSUITS IN TWO STATES, ...JUST HOW MANY PEOPLE HAVE TO COMPLAIN BEFORE THIS GETS RECALLED !!!!!!

Mileage: 40,000

TRANSMISSION SKIPS, SURGES, STALLS AT LOW SPEED OR ACCELERATING FROM A STOP. I AM SEEING LOTS OF COMPLAINTS ONLINE FROM OWNERS AND NO REMEDIES FROM FORD!!! A RECALL MUST BE STARTED!!! VERY DANGERIOUS.

Mileage: 4,800

TAKATA RECALL. WHEN DRIVING COMPUTER OR TRANSMISSION DOES NOT CHANGE GEARS ON TIME. SOMETIMES STAYS IN FIRST GEAR PAST 20MPH. PROBLEM WHEN DRIVING ON FREEWAY AND NEED TO SPEED UP. TAKATA RECALL. ALSO SEATBELTS WILL NOT RELEASE SOMETIMES WHEN I NEED TO GET OUT OF CAR. IT WILL PARTIALLY UNLOCK BUT SEATBELT WILL STILL BE LOCKED IN PLACE. I MUST PUSH SEATBELT BACK IN PLACE TO TOTALLY LOCK IT AGAIN THE PRESS RED BUTTON TO RELEASE. VERY DANGEROUS

Mileage: 59,000

WE BOUGHT THE CAR NEW IN 2015. LAST YEAR THE TRANSMISSION WOULD SKIP OR JUMP, JERK AT LOW SPEED AND ALSO WHEN YOU EXCELLERATED. TOOK IT TO THE SHOP AND THEY FIXED, WE THOUGHT. THE CAR IS IN THE SHOP NOW FOR THE SAME ISSUE. IT'S ONLY BEEN 6 MONTHS, AND THE CAR HAS ONLY 21,000 MILES ON IT. CITY STREET AND HIGHWAY DRIVING.

Mileage: 21,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE MAKING A RIGHT TURN OUT OF A PARKING LOT THE VEHICLE SHOOK VIOLENTLY AND FAILED TO SHIFT INTO FIRST GEAR. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED AND FAILED TO SHIFT INTO SECOND GEAR. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 05/10/17*LJ UPDATED 05/18/2017 *JS

Mileage: 38,000

MY FOCUS HAS ISSUES SHIFTING (JERKS AND REVS HIGH RPMS WHEN TAKING OFF) AND ROLLING BACK AT INTERSECTIONS ON AN INCLINE. I HAVE HAD THE CAR INTO THE LOCAL FORD DEALER THREE TIMES, ONCE THEY "REPROGRAMMED" THE AUTOMATIC TRANSMISSION CONTROLLER AND ONE OF THE OTHER TIMES THEY REPLACED THE CLUTCH PACK. THE THIRD TIME THEY TOLD ME THIS WAS NORMAL OPERATION. BEFORE THE CLUTCH PACK WAS REPLACED THE VEHICLE MADE SEVERE GRINDING NOSES LIKE METAL ON METAL. THIS WAS WHILE DRIVING AT SLOW SPEEDS IN A PARKING LOT.

Mileage: 25,322

THE TRANSMISSION IS HORRIBLE. I SHAKES IT SPUTTERS AND IT MAKES A GRINDING SOUND. AT TIMES IT SEEMS TO TAKE OFF WHEN ALL I DO IS PRESS SO LIGHTLY ON THE GAS. I HAVE HAD THE AUTOMATIC CLUTCH REPLACED. I TOOK THEM 3 TIMES TO FIX IT, FINALLY WHEN THE NOISE GOT SO BAD THE DEALERSHIP DECIDED TO FIX IT. I FEEL UNSAFE IN THIS CAR. I AM SURE IT WILL ONLY GET WORSE AS THE CAR AGES. IT HAD A PROBLEM SINCE DAY 1. THE DEALERSHIP KEPT TELLING ME IT WAS NORMAL.

Mileage: 5

CAR KEPT BUMPING AND MOVING UNEVENLY WHEN STARTING FROM A STANDING STOP OR WHILE DRIVING AT SPEEDS BELOW 10 OR 15 MPH. THE DEALER REPLACED THE CLUTCH, ACTUATORS, & SEALS AND UP DATED THE PCM/TCM UNDER WARRANTY. THE WORK ORDER DATE WAS 9/28/2016 THE CAR HAD 14757 MILES ON IT. *TR

Mileage: 14,757

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS AND ACCELERATING FROM A STOP, THE VEHICLE HESITATED AND JERKED INTO GEAR. ALSO, THE ENGINE REVVED AND THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE RUBBER ON THE INSIDE OF THE WHEELS WAS MISSING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000.

Mileage: 25,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE SHOOK AND RATTLED WHEN SWITCHING FROM FIRST TO SECOND GEAR. THE DEALER INDICATED THAT THE VEHICLE WAS OPERATING NORMALLY AND NO FAILURE WAS PRESENT. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. UPDATED 02/07/2017*CT CONSUMER STATED THE TRANSMISSION IS PROGRESSIVELY WORSE. IT IS NOW SLIPPING AS IT SHIFTS INTO 2ND GEAR. UPDATED 7/12/18*JB

Mileage: 5,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT EXCEED 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT WIRES IN THE VEHICLE WERE CHEWED BY RODENTS, WHICH CAUSED THE FAILURE. THE CONTACT WAS INFORMED THAT THE CLUTCH AND WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 35 MPH, THE TRANSMISSION SLIPPED AND THE VEHICLE JERKED FORWARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

Mileage: 39,000

CAR IS SLOW AT ACCELERATING FROM A COMPLETE STOP AND SHAKES AS IT ACCELERATES. CAR HAS TROUBLE TURNING ON AND WHEN IT DOES IT SHAKES. IT DOES THAT REGARDLESS IF THE ENGINE IS COLD OR WARM. AS YOU MERGE INTO A HWY IT IS SLOW AT GETTING TO SPEED AND THE ENGINE SOUNDS LIKE IS NOT IN GEAR.

Mileage: 11,000

I PURCHASED A BRAND NEW 2015 FORD FOCUS IN JULY 2015 WITH 17 MILES ON IT. I HAVE PUT IT IN THE SHOP UNDER WARRANTY FOR SHUDDERING JERKING , THE RPMS GO UP WHEN I COME TO A STOP AND IT MAKES CLICKING NOISES AND GOING DEAD WHEN COMING TO A STOP OR TRYING TO LEAVE FROM A STOP. I HAVE NEARLY BEEN HIT TWICE WHEN PULLING OUT ONTO THE HWY TURNING LEFT GOING TO WORK BECAUSE THE CAR JUST JERKED AND DIED COMPLETELY. IF NOT FOR THE OTHER DRIVERS PAYING ATTENTION THEY WOULD HAVE HIT ME. I HAVE TWO YOUNG CHILDREN. I JUST READ AND FOUND OUT ABOUT THIS WHOLE POWERSHIFT LAWSUIT AND I AM IN TOTAL SHOCK. HOW COULD YOU SELL ME A VEHICLE WITH THIS KIND OF DEFECT? MY CHILDREN AND ME COULD BE KILLED EVERYTIME I GET IN THE VEHICLE. THE DEALERSHIPS ARE NO HELP EITHER. FIRST THEY SAID IT WAS "AN UPDATE" THAT I NEEDED. NEXT IT WAS NORMAL OF THOSE KIND OF CARS THEN IT WAS OK WE CAN'T FIND ANYTHING WRONG THEN IT WAS TCM THEN CLUTCH FINALLY AFTER THE CHECK ENGINE LIGHT CAME ON I TOOK IT TO THE LAST DEALER AND THEY SAID IT WAS THE VAPOR EMISSIONS VALVE. I JUST THROW MY HANDS UP WITH IT. I CANT TRADE IT IN BECAUSE ITS VALUE ITS SO LOW. I AM A SINGLE WORKING MOTHER OF TWO KIDS AND I AM SCARED EVERYTIME I GET IN THIS DEATH TRAP. HELP

Mileage: 8,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUDDERED, JERKED, AND HAD TOO MUCH HESITATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE TRANSMISSION AND CLUTCH MODULE FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000. UPDATED 01/10/2017*CT *TR

Mileage: 25,000

MY CAR LOST POWER WHEN I WANT TO START AFTER I STOP IN A RED LIGHT AS WELL IT MAKES WEIRD NOISES, I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THAT I THE CAR IS FINE, THAT THEY RESET THE COMPUTER, THE CAR WAS FINE FOR TWO DAYS AND WHEN BACK TO THE SAME THINK AND NOW IS GETTING WORST

Mileage: 45

TAKATA RECALL !! I HAVE A LOT OF PROBLEMS BECAUSE OF THE TRANSMISSION ON MY FORD FOCUS 2015 I LIVE ON FLORIDA I DON'T KNOW WHY FORD DOESN'T GIVE US A SOLUTION!!! I'M LOOSING THOUSANDS OF DOLLARS BECAUSE IDK AFTER THE WARRANTY GETS EXPIRED I CAN'T AFFORD CAR PAYMENT PLUS FIX THE TRANSMISSION ON MY CAR EVERY FIVE MONTHS:( I DON'T TRUST MY CAR I WOULD LIKE TO HEAR ABOUT ONE SOLUTION.! THEY ALREADY CHANGED THE CLUTCH ON MY CAR 2 TIMES AND THEY SAID THEY GONNA HAVE TO DO IT AGAIN EVENTUALLY

Mileage: 20

BOUGHT MY 2015 FOCUS WITH 31000 FROM A DEALER AND WAS TOLD THAT IT WENT THROUGH A 182 POINT INSPECTION AND WITH IN 2 DAYS OF OWNING HAD TO HAVE THE TRANSMISSION "REPROGRAMMED" BECAUSE OF A NASTY SHUTTERING FROM A STOP AND IT WAS FINE FOR ABOUT 2 DAYS AND IS GOING BACK INTO THE SHOP TOMORROW BECAUSE IT IS HAVING THE SAME ISSUE. WAS TOLD AT THE DEALERSHIP THAT THIS IS A KNOWN PROBLEM AND THERE REALLY IS NO FIX. IF I WOULD OF KNOW THIS BEFORE BUYING THE CAR THIS WOULD HAVE NEVER BEEN SOLD TO ME... THE CAR CONTINUES TO JERK FROM A STOP TO FIND ITS GEARS AND IS TOTALLY UNSAFE.

Mileage: 31,000

TWICE PULLING ON TO A BUSY HWY MY CAR HAS STALLED/SHUDDERED, AND LOST POWER. BOTH TIMES HEAT GAUGE SKY ROCKETING. THE LAST TIME MY CAR TURNED OFF ENTIRELY, AND HAD OVER HEATED. HOWEVER IT HAD ONLY BEEN IN OPERATION FOR ABOUT 5 MIN. BOTH TIMES ON A BUSY HWY. FIRST TIME I TOOK IT IN, THEY SAID IT WAS A MODULE UPDATE. TWO WEEKS LATER IT HAPPENED AGAIN AND WORSE. I WAS ABLE TO LIMP MY CAR INTO THE DEALERSHIP AFTER LETTING IT SIT FOR 5 MINUTES. THEY REPLACED GASKETS, AND BLEW THEM ON THEIR TEST DRIVE. REPLACED A HOSE AND GASKETS AGAIN. MY CAR WAS RETURNED TO ME TWO DAYS AGO, AND LESS THAN 50 MILES LATER, THE CHECK ENGINE LIGHT CAME ON. THE COOLANT WAS HALF FULL, AND IN THE COURSE OF ROUGHLY 30 MINUTES OF OPERATION IT HAD GONE THROUGH HALF OF THE COOLANT. YET THERE IS NO TRACE OF A LEAK ON THE GROUND. IN ADDITION TO ALL OF THAT, ON THE FIRST FIX THE AC HAD CUT OUT TWICE WHICH SINCE THEY HAVE CLAIMED TO HAVE FIXED. WITH ALL OF THIS, IT HAD CREATED QUITE A FOWL SMELL IN MY CAR AS A RESULT. MY CAR AT THIS POINT, MY CAR HAS BEEN IN THE SHOP 21 BUSINESS DAYS (NOT INCLUDING SATURDAYS.. WHICH THEY WORK), THE ISSUES STARTED MID AUGUST AND IT IS NOW OCTOBER 7TH. THEY OFFERED TO GIVE US THE CAR BACK AND THAT IT WAS "JUST AN AIR BUBBLE". DESPITE THE CHECK ENGINE LIGHT BEING ON AND EXCESSIVE LOSS OF COOLANT. MY CAR HAS BEEN IN MOTION EACH TIME IT HAS HAD AN ISSUE. THE FIRST ISSUE I WAS JUST PULLING ON TO THE HWY, SO WAS JUST ATTEMPTING TO ACCELERATE. THE SECOND TIME I HAD REACHED THE HWY SPEED OF 55 MPH. (SEPARATE INCIDENT, THEY ALSO HAD TO REPLACE A FAULTY SEATBELT).

Mileage: 17,500

PURCHASED MID AUGUST 2016. WE HAVE PUT APPROX 750 MILES ON IT IN THAT SHORT TIME. 1ST INCIDENT, MY WIFE STOPPED AND WHILE THE CAR WAS IN DRIVE ROLLED BACKWARDS ON AN INCLINE THAT RESEMBLES LEVEL. 2. FROM STOP ATTEMPTING TO ACCELERATE IT JUMPS, STUTTERS AND BARLEY MOVES. WE HAVE ALREADY HAD A NEAR COLLISION IN AN INTERSECTION DUE TO THIS. ADDITIONALLY, WHILE GETTING ON THE ON RAMP IT IS SO SLUGGISH AT TIMES, THAT WE ARE NOT EVEN AT PROPER SPEED TO GET ON A FREEWAY. UNSAFE, PURCHASED FROM ENTERPRISE WHO TOLD US NOTHING ABOUT THIS AT THE TIME OF PURCHASE. ENTERPRISE IS ALLOWING PEOPLE DRIVE AWAY IN THESE PILES. IF THERE HASN'T BEEN DEATHS, THERE WILL BE. ENTERPRISE IS NOT ADVISING CUSTOMERS OF THIS BECAUSE THEY HAVE MANY IN THEIR FLEET THEY MUST MOVE OUT. SHAME ON THEM. NOTE: THE FOLLOWING FROM THE ENTERPRISE WEB SITE. WORRY FREE OWNERSHIP. OUR JOB DOESN'T END WHEN YOU PULL OFF THE LOT. FOR YOUR CONTINUED DRIVING PLEASURE, WE OFFER A UNIQUE COMBINATION OF BENEFITS TO KEEP YOU HAPPY DOWN THE ROAD. THEY BOAST ABOUT A 12 MONTH/12,000 MILE POWERTRAIN WARRANTY (LIMITED) SO YOU DON'T HAVE TO WORRY. THEY WILL TELL YOU ALL OF THE ISSUES WE BE TAKEN CARE OF. THIS IS A LIE BECAUSE FORD DOESN'T HAVE THE ANSWER YET.

Mileage: 37,000

HAS A HESITATION ON TAKES OFF HAS HAD THIS ISSUE FROM DAY ONE DEALERSHIP WILL NOT TAKE CARE OF THIS

Mileage: 5,000

AFTER SEVERAL ATTEMPTED REPAIRS, THERE IS STILL HESITATION AND LOSS OF POWER ON HIGHWAY. ALSO SHUDDERING AND HESITATION ON TAKE OFF. I HAD A INCIDENT AT A STAND STILL WHERE THE TRANSMISSION WOULD NOT ENGAGE AND HIT THE BACK OF A TRUCK. THE DEALER SAID JUST KEEP DRIVING AFTER COMPLAINING NUMEROUS OF TIME. SINCE JUNE 2016 IT HAS BEEN IN THE DEALERSHIP FOR REPAIRS AND CAN'T CORRECT THE ISSUE. IT IS A SAFETY HAZARD FOR THE DRIVER AND PASSENGERS.

Mileage: 1,200

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATE PEDAL WAS DEPRESSED. THE DEALER DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITH NO FAILURE. THE FOLLOWING DAY, WHILE DRIVING 15 MPH, THE ENGINE REVVED TO 100 MPH WITHOUT WARNING. THE RPM WAS AT 8. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 12/13/16*LJ THE CONSUMER STATED THE DEALER REPLACED THE CLUTCH AND TRANSMISSION CONTROL MODULE. UPDATED 12/19/16.*JB

Mileage: 18,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE JERKED AND SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,087.

Mileage: 14,087

AT TIMES UPON TAKE OFF, TRANSMISSION WILL STALL AND NOT GO EVEN THOUGH YOU ARE PRESSING ACCELERATOR. DOES NOT DO IT EVERY TIME STARTING OFF SO THEREFORE IS DANGEROUS ESPECIALLY IN TRAFFIC. ALSO TRANSMISSION QUIVERS AND CAN HEAR METAL GRINDING OR CLANGING AT TIMES. ON ONE OCCASION, WE WERE PULLING OUT OF INGLES ONTO HIGHWAY AND IT WOULD NOT GO EVEN WITH ACCELLARATOR BEING PUSHED , AND ALL OF SUDDEN IT PICKS UP AND GOES. THIS CANNOT BE NORMAL AS I HAVE BEEN TOLD BY MANUFACTURER. IF IT IS , IT'S DANGEROUS, ESPECIALLY IN TRAFFIC.

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL FROM A STOP, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. IN ADDITION, THE VEHICLE JERKED BEFORE MOVING FORWARD. WHILE IN PARK WITH THE VEHICLE TURNED OFF AND THE IGNITION KEY REMOVED, THE VEHICLE ROLLED AWAY AND THE RADIO CONTINUED TO OPERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CVT CLUTCH TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,675.

Mileage: 8,675

FORD NEEDS TO ISSUE A FORMAL RECALL FOR THE AUTOMATIC TRANSMISSIONS IN ITS FOCUS MODELS. THERE IS A WIDE-SPREAD ISSUE WITH THE TRANSMISSION SKIPPING AND FORD IS AWARE. THE VEHICLE IS NOT SAFE!! I HAVE GOTTEN TWO "TRANSMISSION FAULT" ALARMS AND CANNOT SAFELY PULL OUT INTO TRAFFIC FROM A STOP. THE CAR STUTTERS AND SKIPS. FORD IS NOT DEALING WITH THIS. THEY MAKE FOCUS OWNERS WAIT 6-8 WEEKS FOR A PART BUT THAT DOESN'T REMEDY THE ISSUE. I UNDERSTAND THAT OTHER FORD FOCUS OWNERS WHO HAVE RECEIVED THE REPLACEMENT PART CONTINUE TO HAVE THE PROBLEM. FORD DOESN'T WANT TO ADMIT THAT THESE AUTO TRANSMISSIONS ARE FAULTY. THEY ARE HAZARDOUS. I CANNOT ACCELERATE OR PULL OUT INTO TRAFFIC WITHOUT THE FOCUS' TRANSMISSION STUTTERING AND SKIPPING. IT IS NOTSAFE. PLEASE MAKE FORD ADDRESS THIS ISSUE WITH THE FOCUS AUTO TRANSMISSION BEFORE SOMEONE GETS HURT. THEY NEED TO BUY-BACK THESE VEHICLES.

Mileage: 17

WHEN ACCELERATING FROM A STOP AND LOW SPEED, THE CAR DOES NOT RESPOND RIGHT AWAY, SHAKES AND THEN JUMPS FORWARD. MERGING INTO TRAFFIC IS A CONCERN OF AM I GOING TO GET HIT. IN STOP AND GO TRAFFIC I HAVE TO SLAM ON THE BRAKES FROM HITTING THE CAR IN FRONT OF ME. IT IS IN THE DEALS KNOW AND THEY TOLD ME THIS IS A COMMON PROBLEM. THEY HAD TO ORDER A CLUTCH AND TOLD ME TO DRIVE THE CAR WHILE THE PART COMES IN. IT IS A SAFETY CONCERN. IT ONLY HAS 25,000 MILES AND IS AN AUTOMATIC.

Mileage: 25,000

TWO WEEKS AFTER PURCHASING THE CAR IN OCTOBER 2015 THE TRANSMISSION STARTED RATTLING AND WOULD HESITATE AND SHUDDER IN TRAFFIC WHEN ACCELERATING AT LOW SPEEDS. THE FORD DEALER SAID IT WAS WITHIN SPECS. THE PROBLEM IS INTERMITTENT . IN MARCH, 2016 IT FELL OUT OF GEAR WITH MY WIFE ON A TRIP TO CHARLOTTE. THE LOCAL FORD DEALER REPLACED THE TRASMISSION CONTROL MODULE AND DID OTHER WORK ON IT. IT APPEARED OK FOR ABOUT TWO WEEKS AND THE SHAKING, SHUDDERING STARTED AGAIN, OUR LOCAL DEALER SERVICE DEPARTMENT SAID, IT DROVE NORMAL. WITHIN THE LAST THREE WEEKS IT HAS DROPPED OUT OF GEAR THREE TIMES WHEN STOPPED ON A HILL AND TAKING MY FOOT OFF THE BRAKE TO STEP ON THE GAS. THIS CAUSED IT TO ROLL BACK SLIGHTLY. FORD CUSTOMER SERVICE TOLD ME THEY CAN'T HELP ME BECAUSE IT DOESN'T QUALIFY UNDER THE LEMON LAWS. BECAUSE THIS TRANSMISSION PROBLEM HAS BECOME WELL KNOWN THE TRADE IN VALUE AT THE DEALER IS ONLY $9000. MY WIFE IS AFRAID TO DRIVE IT. I THINK FORD IS HESITANT TO RECALL AND REPLACE THE TRANSMISSION BECAUSE THE DRY, DUAL CLUTCH DESIGN GIVES THEM BETTER FUEL EFFICIENCY AND THEY WOULD HAVE TO COMPENSATE OWNERS FOR WORSE GAS MILEAGE. WHAT GOOD IS GAS MILEAGE IF WE DON'T TRUST THE CAR AND FEEL IT ISN'T SAFE. WE HAVE FIVE FORD VEHICLES, TWO TRUCKS, ONE WITH 305,000 MILES ON IT, A 97 COBRA, A 2007 FOCUS WITH 275,000 MILES ON IT THAT DRIVES LIKE A NEW CAR AND THE ONLY ONE WITH A SERIOUS PROBLEM IS THIS NEW 2015 FOCUS THAT NONE OF US FEEL SAFE DRIVING. APPARENTLY FORD WILL HAVE TO BE FORCED INTO CORRECTING THE PROBLEM BY NHTSA OR CIVIL SUITS. I DO NOT WANT TO SUE THEM, I HAVE BEEN A LOYAL FORD CUSTOMER AND I WANT THEM TO PERMANENTLY FIX THE TRANSMISSION.

Mileage: 14,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE STATIONARY, THE VEHICLE SPUTTERED AND HAD DELAYED ACCELERATION AT A STOP LIGHT. IT WAS DIAGNOSED THAT THE TRANSMISSION HAD MALFUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 9,400.

Mileage: 9,400

THE VEHICLE TRANSMISSION TRIPS, JUMPS, STALL, ETC WHILE DRIVING. IT MAY CAUSE THE CAR TO GO SLOWLY OR TOO FAST IN A MANNER THAT MAY CAUSE AN ACCIDENT WITH THE BACK OR FRONT CAR. DEALER SERVICE SAYS THAT IT IS NORMAL WITHOUT DRIVING THE CAR ON THE ROAD.

Mileage: 500

CAR IS AT 18K MILES. TRANS HAS BEEN SHUDDERING, HESITATING UPON ACCELERATION & MAKING GRINDING NOISES. DEALER "RECALIBRATED" 2 TIMES AND NOW SAYS I NEED A CLUTCH FOR WHICH I HAVE BEEN WAITING 9 WEEKS. BELIEVE THAT FORD DEALER IS HOPING I MISS NJ 24K LEMON LAW LIMITATION. FEARFUL OF LONG DISTANCE TRAVEL SINCE DON'T KNOW IF CAR WILL STOP SHIFTING. PROBLEM IS EVIDENT AT STOP AND GO TRAFFIC.

Mileage: 15,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WAS JERKING AND HESITATING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED HOWEVER, TWO MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,342.

Mileage: 16,342

MY 2015 FORD FOCUS' TRANSMISSION STARTED TO "SHUDDER" WITH A JERKING MOTION WHEN ACCELERATING AT LOW RPM. ALSO I'VE EXPERIENCED A LOSS OF POWER/DELAYED ACCELERATION WHEN I PRESS THE GAS PEDAL, ESPECIALLY WHEN GOING UP A HILL, CAUSING THE CAR TO NOT ACCELERATE FOR ABOUT TWO SECONDS WHEN I NEED IT. THERE WAS A MESSAGE "TRANSMISSION OVERHEATING", THEN "PRESS BRAKE PEDAL" WHEN I WAS IDLING IN HEAVY TRAFFIC ON THE FREEWAY. I HAD THE CAR TOWED TO SERRAMONTE FORD WHERE I BOUGHT IT, AND BILL THE SERVICE PERSON TOLD ME THAT "FORD FOCUS' ARE SUPPOSED TO SHUDDER, BUT THAT IT PROBABLY HAD A BAD DOUBLE-CLUTCH THAT NEEDED TO BE REPLACED, AND THAT THERE WAS A 12-WEEK BACK ORDER FROM THE MANUFACTURER, AND THAT THEY WOULD REPROGRAM THE COMPUTER AND THAT SHOULD HELP THE SHUDDER PROBLEM AS A TEMPORARY FIX. I HAD AN APPOINTMENT THAT I WAITED FOUR DAYS FOR, THEN HE TOLD ME THE DAY OF THE APPOINTMENT THAT IT WOULD BE 3-7 DAYS BEFORE HE COULD LOOK AT IT. WHEN I CALLED BILL THREE TIMES 3DAYS IN A ROW TO SEE IF IT WAS FIXED AND HIM IGNORING THE MESSAGES, HE CALLED ON THE 5TH DAY SAYING MY CAR WAS READY. I WENT TO PICK IT UP AND HE SAID IT STILL MIGHT HAVE A LITTLE BIT OF A SHUDDER AND THAT IT WAS NORMAL AND THAT IT WAS SAFE TO DRIVE MY CAR. HE ONLY LISTED THAT I COMPLAINED OF A SHUDDER ON THE WORK ORDER, NEVER PUT DOWN THAT ANY REPAIR PARTS WERE ORDERED OR ON BACK ORDER, AND MADE IT LOOK LIKE THERE WAS ONLY AN INSPECTION ALONG WITH AN OIL CHANGE. I DROVE MY SHUDDERING CAR HOME, PERTURBED AT THEY'RE INADEQUACY. I RECEIVED AN E-SURVEY FROM THE DEALERSHIP AND I GAVE THEM THE POOR GRADE THAT WAS WARRANTED. WITHIN 30 MINUTES, SERVICE DIRECTOR HENRY CALLED SAYING HE'D HAVE THE CLUTCH IN ONLY 8 WEEKS TO APPEASE ME, BUT THAT I'D HAVE TO KEEP CALLING FOR UPDATES. I DON'T FEEL SAFE DRIVING IT, FEARFUL OF IT STALLING WHEN I NEED POWER CRITICALLY. FAULTY CAR THAT NEEDS RECALL AMONG MANY FOCUSES.

Mileage: 14,800

PURCHASED 1 MONTH AGO. AT 1000 MILES THE CAR BEGAN TO HESITATE, LURCH AND JERK. ONE TIME TRYING TO MAKE A RIGHT ON RED, I PRESSED THE GAS TO GO AND IT WENT, THEN STOPPED, AND THEN CONTINUED AS IF I HIT THE BRAKE PEDAL. MY RIGHT FOOT WAS ON THE GAS PEDAL THE WHOLE TIME. A CAR WITH 1000 MILES SHOULD NOT BE DOING THIS AT ALL.

Mileage: 1,000

TL* THE CONTACT STATED THAT A 2015 FORD FOCUS WAS RENTED FROM ENTERPRISE RENTAL CAR. WHEN THE VEHICLE WAS PLACED IN THE DRIVE POSITION AND THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE UNCONTROLLABLY. THE CONTACT WAS INFORMED BY ENTERPRISE RENTAL CAR THAT THE TRANSMISSION WAS REPLACED AND STATED THAT THE VEHICLE NORMALLY OPERATED IN THAT MANNER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,440.

Mileage: 28,440

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE AT A STOP LIGHT, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED EACH TIME THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,980.

Mileage: 92,980

PURCHASED THIS CAR AT THE END OF MAY 2015, THE CAR STARTED JERKING AND SHUTTERING IN JUNE, I DO NOT FEEL SAFE IN THIS CAR SOMETIMES I AM AFRAID WHEN BACKING UP OR TAKING OFF THAT I WILL JERK AND HIT SOMEONE. I REALLY WISH I DID MORE RESEARCH ON THIS CAR BEFORE PURCHASING AND ALSO THAT THE DEALERSHIP WOULD SHARE THIS INFO SO YOU MAKE A CHOICE ON BEING APART OF A EXPERIMENT OF DRIVING WITH A WHATS SUPPOSED TO BE DUAL CLUTCH. FOR A FIRST TIME BUYING A BRAND NEW CAR THIS IS MY WORST EXPERIENCE. I HAVE FILED THE LEMON LAW TWICE BECAUSE I DO BELIEVE THIS PROBLEM FITS THE CRITERIA TO FILE. ITS VERY SCARY DRIVING WITH MY SON IN THE CAR I CONSTANTLY PRAY BEFORE I DRIVE THE CAR. ON THE HIGHWAY AND IN TRAFFIC IS THE SCARIEST YOU JUST NEVER KNOW WHAT THE CAR WILL DO. I DON'T KNOW WHAT TO DO AT THIS POINT. I HAVE TAKEN IT TO 3 DIFFERENT FORD DEALERSHIPS ON SEVERAL DIFFERENT OCCASIONS. FIRST I WAS TOLD I NEED TO BREAK IT IN AND DRIVE 1000 MILES AFTER THAT IF IT STILL HAPPENS BRING IT IN SO I DID. THE CAR HAD 2 RECALLS ONE I WAS TOLD WOULD FIX THE PROBLEM BUT IT DIDN'T. FORD WAS SURE MY CAR STOPPED JERKING THEY THOUGHT THEY FIXED IT. I TOOK IT TO ANOTHER FORD THEY TEST DROVE AND TOOK A LOOK AT SAID THE PROBLEM WAS THE CLUTCH ASSEMBLY LINE IS SLIPPING. SO THEY ORDERED A NEW CLUTCH AND PUT IT IN. ONCE AGAIN I WAS TOLD AFTER 1000 MILES IF THE JERKING IS STILL THERE THEN BRING IT IN SO I DID BUT OF COURSE THE DEALERSHIP TOLD ME THEY GET SO MANY CALLS ABOUT THIS PROBLEM AND AT FIRST THEY DIDN'T WANT TO GIVE ME THE TIME OF DAY SINCE THE PART IS ON BACK ORDER AND THERE NOTHING THEY COULD DO FOR ME, I TOLD HIM JUST HAVE SOMEONE DRIVE IT. ANOTHER SERVICE REP DROVE IT BUT SAID HE DIDN'T FEEL ANYTHING JUST THE NORMAL JERKING. I KNOW HOW IT FEELS TO BE IN A MANUAL CAR AND THE FORD FOCUS ISN'T IT. THIS CAR WHEN TAKING OFF , SLOWING DOWN AND PICKING BACK UP FEELS LIKE IT WILL BREAK DOWN.

SHUTTERING, GRINDING AND JERKING OF TRANSMISSION UPON ACCELERATION. ALSO BOGGING DOWN AND STALLING. THIS HAPPENS WHEN TURNING A CORNER, TAKING OFF FROM AN INTERSECTION AND MERGING ONTO THE HIGHWAY. I FEEL UNSAFE DRIVING THIS CAR.

Mileage: 500

THE CAR LURCHES FORWARD, EXPERIENCES DELAYED ACCELERATION ALL THE TIME, DELAYED DOWNSHIFTING AND VEHICLES THAT HAVE TROUBLE STOPPING. IT IS SCARY WHEN I GO TO PULL OUT AND THE CAR JUST REVS AND DOES NOT MOVE I STEP ON GAS IT WILL SLOWLY GO, THEN IT WILL JUST REV. SEVERAL TIMES I HAD TO PULL TO SIDE OF SHOULDER TO GET OUT OF THE WAY BECAUSE THE CAR WAS NOT ACCELERATING. SCARY WHEN MY KIDS ARE IN THE CAR. IT DOES IT ON A WEEKLY BASES. I HAVE TAKEN IT IN SEVERAL TIME BUT THEY SAY SORRY IF THEY CANT SEE THE CAR DOING IT THEY CANT FIX IT. THIS IS A SAFETY HAZARD WHEN THE CAR DOES NOT ACCELERATE TO MOVE.

Mileage: 1,100

I WAS DRIVING ON A MAJOR ROAD AT SPEEDS OF 50MPH WHEN CAR LOST ALL POWER TO THE WHEELS AND TRANSMISSION SLIPPED. I WAS LEAVING A MALL PARKING LOT AND ACCELERATING WHEN THE CAR JERKED DANGEROUSLY AND STOPPED ACCELERATING CAUSING ME TO LOOSE SPEED AND CONTROL OF THE VEHICLE. PROBABLE CAUSE: TRANSMISSION FAILURE OR DISCONNECT.

Mileage: 4,000

I PURCHASED MY CAR WITH 12 MILES ON IT.THE TRANSMISSION SHUDDERED AND LAGGED FROM STARTING POINT.COUPLE WEEKS AFTER I BOUGHT IT, I WAS DOING 70 ON THE FREEWAY,IT DOWN SHIFTED TO 4TH GEAR.THE TRANS WAS IN D AND 4TH AT THE SAME TIME.I CALLED FORD AND THEY SAID TO HAVE IT TOWED,IT MAY NOT BE SAFE TO DRIVE.WAS TOLD BY THE DEALERSHIP IT WAS A FAULTY BATTERY,THEY REPLACED IT.THE TRANS CONT TO SHUDDER FROM STARTING, AND LAGS BETWEEN GEARS.A MONTH LATER,I WAS AT A STOP LIGHT AND THE TRANS SHOWED IT WAS IN D, BUT FIRST GEAR STARTED FLASHING.I TOOK VIDEO OF IT.I TOOK IT TO DEALERSHIP AFTER CALLING FORD.THE DEALERSHIP RECALIBRATED THE TRANS.THE TRANS CONT TO SHUDDER AND LAG,I CALLED FORD FOR THE 3RD TIME.I WAS TOLD BY THE AREA MANAGER THAT THIS IS NORMAL FOR THIS TRANS.I LET HER KNOW THAT I FEEL UNSAFE IN A VEHICLE WHERE THE TRAN SHUDDERS AND LAGS.SHE STATED TAKE IT TO THE DEALERSHIP AND SHE WOULD PUT IN A FOR A "GOOD FAITH VEHICLE EXCHANGE".I TOOK IT TO THE DEALERSHIP,THEY REPLACED THE TRANS MODULE.STILL HAVING THE SAME ISSUES.CALLED FORD TO FIND OUT STATUS ON MY EXCHANGE (I LET HER KNOW I WASN'T LOOKING FOR AN UPGRADE, I WANTED THE SAME CAR IN A MANUAL,WHICH IS A DOWN GRADE) WAS TOLD IT WAS DENIED.I ASKED FOR A REASON,THEY WOULD NOT GIVE ME ONE.I ASKED FOR HER SUPERVISOR.SHE CALLED ME AND STATED REQUEST WAS REVIEWED AND IT STANDS.I ASKED WHY IT DENIED, AND WHAT THEY CHECK WHEN MAKING DECISION.SHE STATED COULD NOT GIVE ME ANY INFORMATION BECAUSE ITS PROPRIETARY.SHE SAID I SHOULD HAVE BEEN ADVISED BY THE DEALERSHIP THAT THE TRANS WOULD REACT THAT WAY.SHE ALSO TOLD TO TAKE IT BACK TO WHERE I BOUGHT IT,SEE IF THEY WILL TAKE IT AS A TRADE ON SOMETHING ELSE.THE DEALERSHIP WE BOUGHT IT IS 6 HOUR DRIVE,THERE IS SNOW IN THE MOUNTAINS THAT WE WOULD HAVE TO CROSS.CAR CURRENTLY HAS 5300 MILES ON IT.FIRST TIME WAS 2088 MILES, OCT 15.2ND TIME 3095 MILES,NOV 11,3RD TIME 5158 MILES, DEC 7.

Mileage: 2,088

EVER SINCE I BOUGHT THE CAR I THOUGHT THERE WAS SOMETHING WRONG WITH THE TRANSMISSION, BUT IT BEING A NEW CAR AND A NEW SYSTEM WE THOUGHT THAT MAYBE THIS IS JUST HOW THE CAR WORKS.. FAST FORWARD TO AROUND 20K MILES MY CAR NOW NEEDS A NEW CLUTCH.. IT WILL NOT SHIFT PROPERLY IT WILL SHUTTER, IT WILL STALL IT MAKES GRINDING NOISE WHILE INCREASING SPEEDS AND SHIFTING.. THIS CAR IS NOT SAFE AND I DON'T DEL COMFORTABLE DRIVING IT OR PUTTING MY KIDS IN IT, THE DEALERSHIP TOLD ME IT WILL TAKE 4-6 WEEKS FOR MY NEW CLUTCH TO ARRIVE BUT IT'S OK TO DRIVE MY CAR IT WON'T CAUSE ISSUES UNLESS IT STARTS TO STALL.. IF THIS CAR WAS TO STALL WHILE ON A FREEWAY OR OR GOING AT FAST SPEEDS THIS COULD CAUSE AN ACCIDENT AND PUT MINE AND MY CHILDREN'S LIFE IN DANGER.

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ACCELERATING FROM A STOP AT 10 MPH, THE VEHICLE JERKED BEFORE MOVING FORWARD. WHILE AT A STOP ON AN INCLINE AND ATTEMPTING TO ACCELERATE, THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15.

Mileage: 15

TL* THE CONTACT RENTED A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS PLACED IN PARK WITH THE ENGINE OFF AND THE KEY IN THE IGNITION. THE CONTACT EXITED THE VEHICLE AND TWO PASSENGERS REMAINED IN THE VEHICLE. THE VEHICLE INDEPENDENTLY ROLLED BACKWARDS AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,650.

Mileage: 17,650

2015 FORD FOCUS HAS THE OPTIONAL POWERSHIFT SIX SPEED AUTOMATIC TRANSMISSION. WHEN SLOWLY STARTING FROM LOW SPEED 20 MPH WITH LIGHT THROTTLE, THE ENGINE REVS TO 6000 RPM AND THE VEHICLE BARELY MOVES.THIS CREATES A HAZARDOUS CONDITION AND HAS RESULTED IN NEAR MISSES. I HAVE ALSO OBSERVED THIS AT FREEWAY SPEEDS WHERE THE SUDDENLY LOSES SPEED, BUT THE ENGINE IS STILL AT HIGH RPM (AGAINST THE REV LIMITER). ONLY BY MANUALLY SHIFTING THE TRANSMISSION INTO NEUTRAL AND THEN BACK TO DRIVE, CAN VEHICLE SPEED BE RETURNED.THE VEHICLE HAS BEEN TAKEN INTO THE DEALERSHIP THREE TIMES AND THE TRANSMISSION COMPUTER HAS BEEN RE-FLASHED TWICE. FORD ENGINEERING HAS BEEN CONTACTED BY DEALER AND THEY HAVE NO SOLUTION. A DATA LOGGER FROM THE DEALERSHIP HAS BEEN USED TO RECORD THREE INSTANTS THAT HAVE OCCURRED. THIS IS AN EXTREMELY DANGEROUS CONDITION AND MAKES THE THE VEHICLE UNSAFE TO BE DRIVEN. IT WILL ONLY BE A MATTER OF TIME BEFORE A SERIOUS ACCIDENT OCCURS. BECAUSE OF THIS CONDITION, WE ARE USING ANOTHER VEHICLE FOR TRANSPORTATION UNTIL THIS CONDITION CAN BE CORRECTED.

Mileage: 3,723

I WAS ATTEMPTING TO CROSS A BUSY HIGHWAY. WHEN I ACCELERATED THE GAS PEDAL HAD TO BE PUSHED TO THE FLOOR IN ORDER FOR THE VEHICLE TO RESPOND ALMOST CAUSING ME TO BE HIT BY ONCOMING TRAFFIC. THIS SLUGGISHNESS CONTINUED AS WELL AS HARD JOLTING FORWARD SHIFTS AFTER INITIAL ACCELERATION AND EVENTUALLY A FORWARD JERKING LOUD DOWNSHIFT NOISE WHEN STOPPING. THESE PROBLEMS CONTINUED, VEHICLE WAS TAKEN TO DEALERSHIP. THEY ACKNOWLEDGE IT IS A TRANSMISSION PROBLEM BUT REFUSE TO COVER IT.

Mileage: 34,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHEN ATTEMPTING TO DRIVE, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. MA 10/19/15 *CN

Mileage: 35,000

I TRADED THIS VEHICLE IN FROM A 2012 FORD FIESTA, WHICH AFTER THREE YEARS HAD BECOME A ROLLING DISASTER, FROM THE FAULTY TRANSMISSION TO THE ALWAYS-DYING BATTERY AND TWO RECALLS. THE DEALER ASSURED ME THE 2015 FOCUS WAS REDESIGNED AND MUCH BETTER. I'LL ADMIT IT DRIVES MUCH BETTER, IS ROOMIER, AND NO JERKING IN THE TRANSMISSION LIKE THE FIESTA'S "AUTOMATED MANUAL" TRANSMISSION DID. BUT NOW WHEN THE VEHICLE GETS HOT, I SMELL AN OVERWHELMING SMELL OF SOMETHING BURNING, ALMOST LIKE A GASKET, RUBBERY TYPE SMELL. I DON'T KNOW IF IT'S BRAKES, ENGINE OIL, WHAT. I TOLD THE SERVICE DEPT. ABOUT IT, BUT THEY SAID WITH JULY THEY WERE SHORT OF HELP WITH VACATIONS, AND SINCE THE CAR ONLY HAD 500 MILES ON IT, I HAD "PLENTY OF TIME" ON THE WARRANTY, NOT TO WORRY ABOUT IT. THEY SAID TO LET IT BREAK IN AT LEAST ANOTHER 500 MILES. SO FAR I'VE NOT HAD SMOKE, STARTING OR STALLING PROBLEMS LIKE OTHERS HAVE REPORTED. I HAVE BROKEN IN LOTS OF BRAND NEW CARS IN MY LIFETIME, AND NEVER, EVER HAD A BURNING SMELL. I CONTACTED FORD CUSTOMER SERVICE AND GOT THE USUAL NONSENSE OF "WE'LL ESCALATE THIS ISSUE WITH YOUR LOCAL DEALER," AND LIKE THE FIESTA, NOTHING. ....UPDATED 11/13/15 *BF THE COMPLAINT HAS SINCE BEEN RESOLVED. THE LOCAL FOR DEALER PERFORMED A THOROUGH CHECK OF THE VEHICLE AND ADJUSTED THE CLIMATE CONTROL. UPDATED 11/17/15. *JB

Mileage: 500

MY FATHER BOUGHT A FORD FOCUS, AFTER DRIVING MINE AND LIKING IT SO WELL, IN FEB/MARCH OF THIS YEAR. HE TOOK IT BACK FOR TRANSMISSION WHINING. HE WAS A MECHANIC IN THE ARMED FORCES AND KNOWS THE SOUND, AND CHUCK ANDERSON FORD SAID THAT IT WAS A BEARING PROBLEM AND THEY "FIXED" IT. HE PICKED UP THE CAR AND THE TRANSMISSION STILL MADE THE SAME WHINING SOUND. A FEW WEEKS WENT BY AND THE NOISE WAS LOUDER SO DAD CALLED AGAIN. AT THIS POINT I GOT INVOLVED AND MADE A CLAIM TO FORD, ON 3/11/2015. I EXPLAINED TO JAMES THAT I WAS CONCERNED FOR MY 79 YEAR OLD FATHERS SAFETY IF THE TRANSMISSION COMPLETELY FAILED. HE TOLD ME THAT THERE WAS "DRIVEABILITY CONCERNS" WITH THE TRANSMISSION. DAD, AGAIN, HAD PROBLEMS WITH IT AND THE DEALER REPLACED SOME OF THE PARTS IN THE TRANSMISSION. STILL, THE CAR WHINED AND DAD TOOK IT BACK. THE DEALER THEN TOLD HIM THAT HE SHOULD DRIVE IT 2500 MILES TO LET THE PARTS GET WORN IN. 2500 MILES LATER DAD TOOK IT BACK, NOISE GOT WORSE. THE FORD REP CAME OUT AND TOLD DAD THAT THEY KNEW THERE WAS A PROBLEM WITH THEIR TRANSMISSIONS BUT THEY COULDN'T FIX ALL OF THEM. REALLY??? THEY FIXED THE F-150, WHY NOT THE PASSENGER CARS? I AM APAULLED AT THEWAY FORD HANDLES THIS SITUATION. MY FATHERS LIFE MAY NOT MEAN ANYTHING TO FORD, BUT IT MEANS THE WORD TO ME. FORD HAS PROVEN TO ME THAT THEY SEE A LIFE AS DISPOSABLE IN LIGHT OF THE THINGS THEY HAVE NOT DONE. WHEN THE TRANSMISSION IN ALL OF THE CARS, FORD OWNERS HAVE TOLD ME ABOUT, GO OUT, THEN WHAT? WE AS CONSUMERS ARE STUCK WITH A HEFTY BILL FOR A NEW TRANSMISSION THAT SHOULD HAVE BEEN RIGHT IN THE FIRST PLACE. FORD NEEDS TO BE ACCOUNTABLY FOR THE PRODUCTS THEY PUT OUT AND THE SAFETY OF ALL OF US FORD OWNERS. THEY NEDD TO FIX THE PROBLEM BEFORE PEOPLE ARE STRANDED, CRASHED OR KILLED AND AN INVESTIGATION IS WARRENTED IN THIS SITUATION. ALL FORD OWNERS ARE DUE THIS.